# 2021-yearly-ff-questions-en-us

created: 2021-01-01T14:40:25-08:00
updated: 2021-01-01T15:08:41-08:00
title: updates are disabled by your system administrator
tags: desktop;other;windows-10;firefox-840;firefox-8401;
product: firefox
topic: other
locale: en-US
answers: 1380543;
creator: f9716287372008
content:
<p>Firefox in the window about the program writes "updates are disabled by your system administrator" and does not allow the update. How do I fix and enable updates? </p>


created: 2021-01-01T14:37:07-08:00
updated: 2021-01-01T14:37:07-08:00
title: DOH not encrypting some items
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mace2
content:
<p>While trying to understand why <a href="http://maps.google.com" rel="nofollow">maps.google.com</a> would not connect I opened "about:networking" and looked at the http list and noticed that <a href="http://maps.google.com" rel="nofollow">maps.google.com</a> and "<a href="http://ocsp.digicert.com" rel="nofollow">ocsp.digicert.com</a> where not encrypted using https. </p><p>Can anyone tell me why https on FF which is configured to use D.O.H. does not show all connections using port 443? Enclosed is the list. </p>


created: 2021-01-01T14:36:05-08:00
updated: 2021-01-01T14:36:05-08:00
title: Weird language on webpages after recent update
tags: mac-os;desktop;other;firefox-830;
product: firefox
topic: other
locale: en-US
creator: hitheshn
content:
<p>This started happening after recent firefox update.  Current version is 83.0 OS is Mac OS catalina 10.15.7 </p><p>Part of the website shows up in different language and the other part shows up in English. I haven't changed any language settings. It is still set to English. </p><p>See attachment for screenshot of a webpage. </p><p>I have tried clearing all history and cookies.  Opened the same webpage in safari and chrome. The website shows up in English. </p>


created: 2021-01-01T14:24:09-08:00
updated: 2021-01-01T14:40:58-08:00
title: Disable or Uninstall HTTPS-Only Mode
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1380526;1380529;
creator: Elbara
content:
<p>I decided to install HTTPS-Only Mode and now realize I've made a mistake because most of the sites I try to contact make me switch to HTTP anyway. So I want to disable or uninstall HTTPS-Only Mode, but I can't figure out how to do it. In the article that sucked me in, HTTPS-Only Mode in Firefox, I chose Enable/Disable HTTPS-Only Mode, but it doesn't tell you how to disable. First, it says click on the Menu button, but there is no menu button on that page, so you can't carry out subsequent steps. Second, I marked the button Don't Enable the HTTPS-Only Mode and re-started, but that did nothing to disable the mode. Third, that left me with Turn off HTTPS-Only Mode for certain sites, which is far too tedious. I tried clicking on OFF but only Temporarily OFF appears to be enabled. I can't believe I can't get out of this. Before the browser automatically chose HTTP or HTTPS, which was fine and I shouldn't have accepted the HTTPS-Only Mode.  </p><p>Someone already asked to de-install HTTPS Everywhere, which sounds  like the same thing. It was marked solved, but in fact the two answers were merely descriptive and thus useless. Please help. </p>


created: 2021-01-01T14:21:19-08:00
updated: 2021-01-01T15:29:38-08:00
title: Tab maginfied after computer sleeps
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
answers: 1380557;
creator: johnsclarkaia
content:
<p>The last couple of days every time I close the lid on my laptop PC when I reopen the last tab (gmail) is overly magnified. I tried refreshing to no avail. I have to close the tab and start again. Help. </p>


created: 2021-01-01T13:03:13-08:00
updated: 2021-01-01T15:35:24-08:00
tags: desktop;bookmarks;needsinfo;windows-10;firefox-680;
product: firefox
topic: bookmarks
locale: en-US
answers: 1380517;1380518;1380528;1380533;1380545;1380552;1380558;
creator: BostonBowTie
title:
I just uninstalled Adobe Flash, and that seems to have caused all my bookmarks and history (and most cookies) to disappear.  Im on Firefox 68.10.0esr

content:
<p>I just uninstalled Adobe Flash, and that seems to have caused all my bookmarks and history (and most cookies) to disappear.  I'm on Firefox 68.10.0esr </p><p>I found my Profiles at C:\Users\[me]\AppData\Local\Mozilla\Firefox\Profiles but I don't understand what's in there enough to fish the bookmarks out, and I don't see anything that looks like "15 backups" promised by the Mozilla help pages. </p><p>WHere are my Bookmark backups? </p>


created: 2021-01-01T12:57:35-08:00
updated: 2021-01-01T14:25:04-08:00
title: Cannot login to account, it doesn't exist?
tags: linux;desktop;sync;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1380515;1380516;
creator: ozzcer221998
content:
<p>Hi, </p><p>I have just set up a Linux desktop running Pop OS, I am not able to login to my Firefox sync for my normal account it just directs me to the create an account page. My phone and windows machine are still logged into this account using Firefox sync. I tried to create an account using the same email and password and it has now locked that email because I didn't receive the verification email to confirm it. Has anyone had this issue before? </p><p>Thanks in advance, </p><p>Oz </p>


created: 2021-01-01T11:57:56-08:00
updated: 2021-01-01T14:22:27-08:00
title: primary password not working
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1380514;
creator: ftony_
content:
<p>I set up a  primary password used it 1 time and it worked . It asked for it again and it is not working. </p>


created: 2021-01-01T11:49:06-08:00
updated: 2021-01-01T11:49:06-08:00
title: with CSS logic, is it possible by hovering over the tab area to toggle the tab bar visibility?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: heday33967
content:
<p>I know that (via userChrome.css ﬁle) the tab bar can be hidden and then be made visible by hovering over its area but as soon as the mouse leaves the tab area, it goes back to hiding.  </p><p>So with CSS logic, is it possible by hovering over the tab area to toggle the tab bar visibility? For example, if the tab bar is currently visible, hovering over it toggles visibility to off and it remains off when the mouse leaves the tab area.  </p><p>I really need a way to toggle its visibility on/off at will.  Thanks! </p>


created: 2021-01-01T11:46:57-08:00
updated: 2021-01-01T11:46:57-08:00
title: firefox privacy claims false?
tags: mac-os;desktop;privacy-and-security_1;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
creator: nocretins
content:
<p><a href="https://www.mozilla.org/en-US/privacy/firefox/" rel="nofollow">https://www.mozilla.org/en-US/privacy/firefox/</a> </p><p>" we will always be transparent and provide you with controls" </p><p>Why then are most telemetry settings not exposed in the GUI? </p>


created: 2021-01-01T11:00:44-08:00
updated: 2021-01-01T15:28:11-08:00
title: Missing - mobile bookmark folder
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1380519;1380554;1380555;
creator: ludwikarez
content:
<p>Hi, I just downloaded firefox and opened an account on my macbook air. The mobile bookmark folder is missing. I'm not sure if this is why also none of the bookmarks appear on my iphone. Thanks in advance for your help. </p>


created: 2021-01-01T10:54:47-08:00
updated: 2021-01-01T13:55:36-08:00
title: Fábio Carvalho
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1380500;
creator: fabiorafael77
content:
<p>The confirmation email we sent to xxxxxxxxxxxxx@xxxxx.xxx was returned and we blocked your account to protect your Firefox data. </p><p>this message always appears and I can't activate the account, I don't send the email. </p><p><br> <i>(email address removed by moderator; please do not post personal information on a public website; <a href="https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Forum rules and guidelines</a>)</i> </p>


created: 2021-01-01T10:16:14-08:00
updated: 2021-01-01T14:07:30-08:00
title: How do I remove the new "search engine suggestion" from the adress bar?
tags: desktop;customize;windows-10;firefox-830;
product: firefox
topic: customize
locale: en-US
answers: 1380503;1380506;
creator: frafrifru
content:
<p>I just updated and this showed up (see image). I couldnt find an option to remove it in about:preferences#search. </p>


created: 2021-01-01T09:20:35-08:00
updated: 2021-01-01T14:29:06-08:00
title: You Tube Videos are no longer showing, but still working on Safari and Chrome
tags: mac-os;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1380512;1380521;
creator: lakiba
content:
<p>All of a sudden my YouTube videos cannot be seen and thus the controls aren't there either to click on to make a video play.  I can see below the pictures of video choices, but in the space that the video normally is displayed it's blank - a white space.  I have no idea what happened.  It works fine on Safari.  I have a MacBook Air.  Thank you. </p>


created: 2021-01-01T09:17:30-08:00
updated: 2021-01-01T15:44:47-08:00
title: restore
content: <p>i lost all bookmarks, history etc. want to go back to the previous firefox </p>
tags: windows-7;desktop;sync;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: mikesandshellies
answers:
1380452;1380453;1380466;1380467;1380473;1380476;1380480;1380492;1380493;1380497;1380498;1380507;1380513;1380523;1380535;1380536;1380546;1380561;


created: 2021-01-01T09:09:29-08:00
updated: 2021-01-01T10:06:31-08:00
title: Why does Firefox sign me out of all my accounts when I close the browser?
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1380454;
creator: bogarduschristopher
content:
<p>When ever I put my computer to sleep or close out the browser I get logged out of every account that I signed in on. Even when I say remember this computer so I don't have to sign in every time, I still get logged out of those accounts. It's getting frustrating having to do 2 factor authentication every time I want to sign into my youtube/google account. </p>


created: 2021-01-01T09:00:59-08:00
updated: 2021-01-01T09:00:59-08:00
title: Windowpreview on the windows-taskbar
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: paul.lukas.freundorfer
content:
<p>Until a few days ago, i could see a preview of my opend firefoxwindows on my taskbar (Windows 10). If i hover over the firefoxlogo on my taskbar now, i get all my tabs shown with their title, but no preview of the opened windows.  </p><p>How do i fix this?  When i tick the option "show previews in the windows taskbar" Windows 10 shows me all of the tabtitles, but still not the windowspreviews i had up until a few days. </p>


created: 2021-01-01T08:51:54-08:00
updated: 2021-01-01T08:51:54-08:00
title: mes adresses
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: dgdg2001
content:
<p>Bonjour, Lorsque je clique en haut sur adresses, et ensuite sur Contact, le nom de mes contacts sont mélangés. Comment les mettre par ordre alphabétique ? Merci. </p>


created: 2021-01-01T07:38:01-08:00
updated: 2021-01-01T07:38:01-08:00
title: Se borraron todas las pestañas ancladas y no las puedo recuperar
tags: desktop;tabs;windows-10;firefox-840;firefox-8401;
product: firefox
topic: tabs
locale: es
creator: hugosuper33
content:
<p>Tuve un cierre inesperado del navegador y posteriormente se trabo, cerro todas las pestañas incluyendo las ancladas, ya hice varios de los tutoriales para poder recuperarlas y no he tenido éxito, ojala que me pudieran ayudar con este tema, saludos. </p>


created: 2021-01-01T07:25:22-08:00
updated: 2021-01-01T15:21:27-08:00
title: Zoom settings
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1380457;1380461;1380549;
creator: moffettl
content:
<p>I have always had the zoom setting for Firefox at 120.  Suddenly, yesterday, it stopped working.  It is still set for 120, but all of the web pages have gotten smaller (about 100).  I tried deleting the setting and resetting it, but no luck.  I have the most recent version of the browser and nothing else has been changed.  Any suggestions would be appreciated.  Thank you. </p>


created: 2021-01-01T07:15:07-08:00
updated: 2021-01-01T11:17:00-08:00
title: Opening Firefox browser
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1380434;1380474;
creator: user3375121
content:
<p>Why do I have to sign in with my e=mail address and a password every time I open Firefox? </p><p>Thanks </p>


created: 2021-01-01T05:40:44-08:00
updated: 2021-01-01T11:30:10-08:00
title: Not downloading images by selecting all from "View page info"
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1380478;
creator: djshahadot9208
content:
<p>When I go to "view page info" for download all images, then it's not downloading. I can download only a single image. But after new update it's not working to download multiple image at a time <a href="https://prnt.sc/we580m" rel="nofollow">https://prnt.sc/we580m</a>. So please fix this issue. </p>


created: 2021-01-01T04:36:13-08:00
updated: 2021-01-01T14:17:52-08:00
title: default browser fail
tags: windows-7;desktop;other;firefox-840;firefox-8401;
product: firefox
topic: other
locale: en-US
answers: 1380412;1380413;1380414;1380416;1380511;
creator: novw
content:
<p>Search fail's me (again), avast F* antivirus installed a new browser on my computer, and now firefox is no longer my standard browser. </p><p>1) STAY AWAY FROM AVAST!!!! 2) when I uninstall that avast browser, and make firefox my default browser again, firefox boots a "fresh" browser. NOT my adapted (add-ins, theme, ...) firefox. </p><p>This happened before, but I have zero clues how to fix this (again). Last time it took me 6 months or so to fix this and it was a pretty straight forward thing. I can't for the life of me remember what I did? </p>


created: 2021-01-01T04:05:56-08:00
updated: 2021-01-01T11:21:43-08:00
title: Firefox quits unexpectedly on pressing Esc in find box
tags: desktop;fix-problems;escalate;windows-10;bug_1;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380459;1380475;
creator: mozilla6
content:
<p>Steps to reproduce:  </p><p>Sadly the problem is intermittent. It has happened 6X in the last week. Here are the steps I took immediately before FF unexpectedly quit </p><p>1) Ctrl-F to open Find in Page box 2) Type some text 3) Switch out of the browser 4) Switch back to FF (cursor is still in the Find box) 5) Press Esc to exit Find </p><p>Observed outcome: Firefox unexpectedly quits. When I open, I am able to restore previous session. </p><p>Desired outcome: Find box closes </p><p>-- </p><p>Name 	Firefox Version 	84.0.1 Build ID 	20201221152838 Distribution ID 	 Update Folder 	 Update History 	 Update Channel 	release User Agent 	Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0 OS 	Windows_NT 10.0 19042 </p>


created: 2021-01-01T03:22:12-08:00
updated: 2021-01-01T03:35:42-08:00
title: Search bar results open in the same tab
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1380400;1380402;
creator: Radjas
content:
<p>Hi, I have Firefox 84.0.1 for Windows and I am trying to get the search bar (not address bar) to open its results in a new tab instead of in the tab I am currently on. For instance if I were to be on Wikipedia and to see a word that I wouldn't understand, I could search it on the search bar and the results open in a new tab, leaving me on Wikipedia. </p>


created: 2021-01-01T00:42:16-08:00
updated: 2021-01-01T00:42:16-08:00
title: Näytönohjan lakkasi vastaamasta; firefox.exe?
tags: desktop;fix-problems;windows-8;firefox-840;
product: firefox
topic: fix-problems
locale: fi
creator: sixcats
content:
<p>Hei! Osaisiko joku selittään mistä johtuu, kun -firefox käynnistyy normaalisti, mutta -aina kun otan jonkun kohteen kirjanmerkeistä niin pian tulee ruutuun virheilmoitus &gt; "Näytönohjan lakkasi vastaamasta ja palautui Intel Graphics Acceleration Drivers for Windows 8(R)"   ilmoitus toistuu useita kertoja ja viimein tulee ilmoitus &gt;"Näyttölaitteen käyttö estetty sovellutukselta Firefox.exe" </p><p>Kone on jumissa virheilmoitusten ajan ja jatkaa sitten toimintaa. Virheitä ilmeneelisäski kun esim. lukee <a href="http://HS.fi" rel="nofollow">HS.fi</a> hesarin digilehteä, niin sivut nykivät ja välillä sivun päälle ilmestyy kummallinen moninkertainen neliöviivasto, joka osin peittää tekstin. Jos välillä sammutan FF:n ja otan samantien Chromen, niin ko. ilmoitusta ei tule ja Hesarikin toimii normaalisti. Chromen sammutuksen jälkeen paluu FF:ään tuottaa jälleen samat ongelmat???? </p>


created: 2020-12-31T23:54:02-08:00
updated: 2021-01-01T01:19:52-08:00
title: Cloudflare enabled sites dont work just reloading the same thing every 5 seconds
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1380356;1380357;1380369;1380373;
creator: joysblogtds
content:
<p>For example go to <a href="http://Razer.com" rel="nofollow">Razer.com</a> It doesnt work All clean Firefox with ABP and QuickHeal. 84.0.1 Windows 10 </p>


created: 2020-12-31T23:22:34-08:00
updated: 2021-01-01T00:31:46-08:00
title: Unable to log in on some sites. Rectangular boes over writing the news on one site.
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1380348;1380366;
creator: vic.sue
content:
<p>I have been unable to log in to one site with an error saying it was offline try later. I contacted the site and was asked if I used Firefox and I replied yes. (used Firefox for quite a long time). They told me to try browser like Chrome as they were having problems with FF. I tried Chrome and had no problems. For quite a while I've had problems when I try to read the Daily Mail. As I scroll down the article, I would find that there were small rectangular boxes, similar to the one above where I am writing this, (The one that says 'which topic best etc.) only smaller. It may have something inside like 0% as an eg. This means that I can't read that part or have to guess the content. I remembered that Chrome fixed the problem on the other site so I used Chrome and no longer have an issue if I use Chrome.  I am also having issues with Thunderbird. Quite some time ago, Thunderbird went haywire and started deleting emails, even though I had do not delete emails in settings. Prior to this I had never made any changes to my settings. Something else has happened.  Looks to me like something has gone seriously wrong at Firefox. Is this fixable or should change over to Chrome and look for a different email service?. Cheers Vic. </p>


created: 2020-12-31T23:19:01-08:00
updated: 2020-12-31T23:31:12-08:00
title: Website Color issues in firefox browsewr?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1380349;
creator: timothyharvey1212
content:
<p>I have a simple WordPress blog on <a href="https://bestneckmassager2021.com/" rel="nofollow">neck massager</a> Where I talk about neck massager and other stuff. When in an open site in chrome color are ok but my site header color in firefox browser is black that I changed a week ago. I did not know why it's still there </p>


created: 2020-12-31T22:47:09-08:00
updated: 2021-01-01T00:52:00-08:00
title: How to delete files faster rather than "open containing folder->delete in file explorer"?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1380351;1380365;1380367;
creator: wqjkdqj
content:
<p>How to delete files at on click rather than "open containing folder-&gt;delete in file explorer"? Is there any add-ons to add a "delete file" button at download Library? </p>


created: 2020-12-31T22:43:27-08:00
updated: 2021-01-01T02:33:37-08:00
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1380372;1380398;
creator: tvin7
title:
How do I remove both the Fullscreen warning notification and the transition animation in switching to/back from fullscreen? (Firefox latest 2021)

content:
<p>Hi all </p><p>How do I remove both the Fullscreen warning notification and the transition animation in switching to/back from fullscreen? </p><p>Is it some option in about:config I reckon? </p><p>Thanks Vin </p>


created: 2020-12-31T20:24:39-08:00
updated: 2021-01-01T03:39:22-08:00
title: Firefox icon on my dock looks different
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1380404;
creator: cjdeutch
content:
<p>can you tell me why the Firefox icon on my dock looks different than standard? its an A made out of pens </p>


created: 2020-12-31T18:31:35-08:00
updated: 2020-12-31T20:14:51-08:00
title: Video download helper with Firefox add-on stopped working – driving me bonkers
tags: linux;desktop;other;firefox-830;
product: firefox
topic: other
locale: en-US
answers: 1380328;
creator: sneggy
content:
<p>System Linux mint 18.2 Sonya </p><p>Video DownloadHelper Version 7.4.0 Browser locale: en-US Production build Built on Tue Dec 15 2020 17:14:16 GMT+0100 (Central European Standard Time) Build options: browser=firefox </p><p>I used to be able to record mainly music from YouTube and some other sources using video download helper with the Firefox add-on. </p><p>It used to direct me sometimes to using the companion app, then at other times not. </p><p>The thing is now that it starts to record with a blue numbered disc showing. It gets almost to the end of the download, then the circle turns red and I get the following type of error messages – see below. </p><p>I also do not have the same layout on the 3 colour disc download helper button. </p><p>Updated the add-on but cannot find any specific help. </p><p>Would be very grateful for a simple fix, or complicated, that – OR, is there a better product?? </p><p>Seasons greetings </p><p><br> Failed converting "<a href="http://youtube.com/watch?v=Tff9mJN-ZZU" rel="nofollow">youtube.com/watch?v=Tff9mJN-ZZU</a>" </p><p>/opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavfilter.so.7) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavformat.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavcodec.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libvpx.so.6) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libaom.so.0) </p><p>Or this: </p><p>Could not get information from media '<a href="http://youtube.com/watch?v=Tff9mJN-ZZU'" rel="nofollow">youtube.com/watch?v=Tff9mJN-ZZU'</a> from file '/tmp/vdh-176931dshEZTAKVRT.tmp'. The file might be corrupted. </p><p>{ </p><pre>   "file": "/tmp/vdh-176931dshEZTAKVRT.tmp",    "stat": {        "dev": 2065,        "mode": 33188,        "nlink": 1,        "uid": 1000,        "gid": 1000,        "rdev": 0,        "blksize": 4096,        "ino": 8675517,        "size": 1126724,        "blocks": 2208,        "atimeMs": 1609228877938.8481,        "mtimeMs": 1609228984684.116,        "ctimeMs": 1609228984684.116,        "birthtimeMs": 1609228877938.8481,        "atime": "2020-12-29T08:01:17.939Z",        "mtime": "2020-12-29T08:03:04.684Z",        "ctime": "2020-12-29T08:03:04.684Z",        "birthtime": "2020-12-29T08:01:17.939Z"    } </pre> <p>} Exit code: 1 /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavfilter.so.7) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavformat.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavcodec.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libvpx.so.6) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libaom.so.0) </p>


created: 2020-12-31T17:21:26-08:00
updated: 2020-12-31T17:21:26-08:00
title: descarga de 2.9gb fallida
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: es
creator: kirbylink96
content:
<p>estoy descargando un archivo de 2.9gb pero siempre me falla y eso que la descarga la guardo en un pendrive que tiene 2.23gb, lo unico que se es que mi pc tiene 1 gb de ram aveces tiene menos (entre 300 a 100 mb) </p>


created: 2020-12-31T16:54:51-08:00
updated: 2021-01-01T14:55:57-08:00
title: Pinned tabs disappear with no apparent cause
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
answers: 1380360;1380427;1380470;1380479;1380508;1380534;
creator: jamesosbourneholmes
content:
<p>What is the cause? How do I stop all pinned tabs being lost after closing and later opening FF. </p>


created: 2021-01-02T15:27:28-08:00
updated: 2021-01-02T15:38:02-08:00
title: How do I respond to emails??? How do I find where I asked the question & get responses???
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380874;1380875;
creator: randymitchell
content:
<p>Firefox is slow when clicking links to other pages and using search engines.  Opening a new blank tab is not an issue. </p>


created: 2021-01-02T15:05:18-08:00
updated: 2021-01-02T15:14:46-08:00
title: Tabs from previous session were not reloaded
tags: desktop;tabs;windows-10;firefox-840;firefox-8401;
product: firefox
topic: tabs
locale: en-US
answers: 1380872;
creator: ali_bertarian
content:
<p>I have Firefox set to restore tabs from the previous session.  That works great ... until I set Edge as the default browser in order to do some troubleshooting.  Then I set FF back to the default browser, started FF, and the tabs weren't there from the previous session.  There was only one tab, the which was the Homepage.  Is there some way that I can restore all of those tabs when I start FF? </p>


created: 2021-01-02T15:02:25-08:00
updated: 2021-01-02T15:02:25-08:00
title: refresh
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: attysecy
content:
<p>1 day ago firefox suggested I run refresh on my system.  So of course I did without concern UNTIL I opened my webpages today and they are all different, smaller, harder to read and just not as they were before I ran refresh.  I also didn't realize I would lose ONE TAB, but after reading about refresh I realized that would go away as well. I can live with that but I don't like the way webpages look. The pages look a little blurry as well.  I'm using windows 10 and nothing else has been added and/or deleted.  Any ideas?  Thank you </p>


created: 2021-01-02T14:32:17-08:00
updated: 2021-01-02T14:32:17-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: LostValley
title:
Where might I find the number of recent updates sent for a previous time frame and why they were done?

content:
<p>Unless an issue has been identified as problematic and fix update goes out with reason I prefer to know more than "A new Firefox update is available." The option to "See what's new." tells a bit but rarely does it go beyond minimal information.  I prefer to know why an update is necessary before installing. Micro$oft has turned their updates into an ongoing process covering IoT functionality. Their monthly updates followed by fixes to the updates have eaten 70% or more of monthly data allotment too many times so I force it off until looking from component level and only getting necessary portions. The IoT arena will get standards in the future. Until then companies will attempt to force acceptance and take advantage of captive base.  Without standards defined there is too much room for mayhem from the provider side. </p>


created: 2021-01-02T14:19:18-08:00
updated: 2021-01-02T14:19:18-08:00
title: Save multiple images from a webpage using Tools>Page Info>Media
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: iwakikatou
content:
<p>Why can't I <strong>save multiple images</strong> from a webpage using <em><strong>Tools&gt;Page Info&gt;Media</strong></em> anymore? I used to be able to go to <em><strong>Tools&gt;Page Info&gt;Media</strong></em>, select <strong>multiple image files</strong>, click <em>"<strong>Save As</strong>"</em> and choose a folder to save them in, but now I can only save one image file at a time. <strong>Why?</strong> </p>


created: 2021-01-02T14:11:40-08:00
updated: 2021-01-02T14:11:40-08:00
title: Is my email blocked by Mozilla?
tags: desktop;sync;escalate;windows-10;verificationemail;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: xiamak
content:
<p>Hi. I'm really frustrated. I had to reset my Windows PC yesterday. I tried to reinstall FireFox but the "Firefox Installer.exe" and "Firefox Setup 84.0.1.exe" don't respect Windows standards installing into "C:\Program Files" but rather force the installation of FF into C:\Users\{user}\AppData\(Local, LocalLow, and Roaming)!! It was so frustrating and I acted out of haste and wrote a nasty feedback to Mozilla last night and I'm sorry about that :( I am just very frustrated why Mozilla is installing FF wherever it wants to! </p><p>Anyway, I think my email account is blocked now and when I tried to sign into my Sync acct, it says: </p><pre>    [[ Sorry. We’ve locked your account. </pre> <pre>    The confirmation email we sent to *****@ hotmail com was returned and we’ve locked your account      to protect your Firefox data. </pre> <pre>    If this is a valid email address, let us know and we can help unlock your account.     No longer own that email? Create a new account ]] </pre> <p>My email is not blocking anyone and I'm receiving emails from everyone as of this writing. I need to fetch my bookmarks and plugins.  </p><p>Help please! </p><p>Thanks Ken </p>


created: 2021-01-02T14:00:26-08:00
updated: 2021-01-02T14:46:29-08:00
title: browser display - top menu bar not scrolling with rest of page
tags: desktop;other;windows-10;firefox-840;firefox-8401;
product: firefox
topic: other
locale: en-US
answers: 1380867;
creator: mewins
content:
<p>Hello, I update Wordpress pages on <a href="http://downtownlanguages.org" rel="nofollow">downtownlanguages.org</a>. The past couple of days, the site's top menu bar covers up the page headings on all the pages and does not scroll with the rest of the page. I don't know if this is a Firefox problem or a Wordpress problem. The pages display correctly in MS Edge and on my iPad. To my knowledge, I've done nothing in WordPress to cause this to happen. I have refreshed Firefox and cleared startup cache but it did not resolve the problem. Please help. Thank you! See <a href="https://downtownlanguage.org/donate" rel="nofollow">https://downtownlanguage.org/donate</a>  for an example. </p>


created: 2021-01-02T13:16:12-08:00
updated: 2021-01-02T14:18:56-08:00
title: FF reports "Unable to change Primary Password"
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1380857;
creator: alan_woolidge
content:
<p>After many years use I thought it about time I changed my Master now Primary PassWord, went to options and clicked change primary password, entered my current PW then my new PW twice. Up popped a box saying Unable to change primary password. No further help or suggestions so I am now not sure how to change my PW. I am still using my original PW with additional alpha numeric characters, like from:Popeye1 to Popeye234567 Could it be the use of Popeye or a bug? I would like to change many PW's but cannot change the Primary! </p>


created: 2021-01-02T13:11:35-08:00
updated: 2021-01-02T14:46:29-08:00
title: Search returns
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1380866;
creator: dkwilli
content:
<p>Why, when I put in a URL or click a link, does the search come back to ATT and a 404 page?  Thanks for the help/insight. </p>


created: 2021-01-02T12:24:49-08:00
updated: 2021-01-02T12:24:49-08:00
title: Can't use firefox after disconnecting second monitor
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: aubreyskingdom
content:
<p>I'm on Big Sur Mac OS, after I disconnect a second monitor, I can no longer use my existing firefox tabs.  I can use all the toolbar menus (File, Edit, View, History, etc) and I can open a new tab or a new window but I cannot click on the individual tabs or click on anything within the browser itself. </p>


created: 2021-01-02T11:29:18-08:00
updated: 2021-01-02T13:43:25-08:00
title: Firefox 79 and newer versions...
tags: desktop;download-and-install_1;windows-8;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1380817;1380841;1380846;
creator: rane58
content:
<p>Since Firefox 79, newer versions have an approximately 1 mm white edge on both sides and at the bottom of the screen with which the mouse does not work. Would there be any solutions to get rid of those edges? </p>


created: 2021-01-02T11:18:47-08:00
updated: 2021-01-02T14:52:56-08:00
title: Facebook IMAGES DOWNLOAD AS CORRUPT FILES
tags: desktop;download-and-install_1;windows-10;firefox-840;firefox-8401;
product: firefox
topic: download-and-install
locale: en-US
answers: 1380829;1380869;
creator: catalanramsey
content:
<p>It display everything ok, but when I want to download any image from facebook it saves to disk BUT THE IMAGE WONT open, not in win explorer not even in photoshop. </p><p>This is extremely weird because this problem only happens on FB, in every other social media or webpage I can download images as I please and everything runs ok, but in FB DONT!! This problem start in late november 2020, until now. I've tried every single advice you offer in the help menu whit no success, I even reset windows and still happen. </p><p>I'm thinking that Facebook have introduce some sort of new code that protect images from been downloaded.   Do you guys know why FB IMAGES DOWNLOAD AS CORRUPT FILES  ? </p><p><br> My config Windows 10 desktop latest update Firefox 84.0.61 (64-bit) No drivers conflict. </p>


created: 2021-01-02T11:14:53-08:00
updated: 2021-01-02T12:35:02-08:00
title: cookies are not stored between two sessions
tags: desktop;cookies;windows-10;firefox-840;
product: firefox
topic: cookies
locale: en-US
answers: 1380813;1380833;1380837;
creator: roedelt
content:
<p>Hi everyone </p><p>For a few months after several repairs and installations of Firefox (and even Windows) My cookies are no longer stored in my browser after closing Firefox </p><p>I have to authenticate myself on all web pages between all sessions: Google, Outlook ... all web applications without distinctions, even websites that I create myself. </p><p>What is intriguing is that this seems to only happen on my personal computer. It works fine from another computer with my account or on my smartphone. </p><p>I tried all the options for configuring the storage of cookies without any effect. </p><p>I regret not finding a solution, because I will have to abandon Firefox. </p><p>If anyone had any idea to find a solution to my problem, I would be very grateful to you </p>


created: 2021-01-02T10:38:28-08:00
updated: 2021-01-02T10:39:21-08:00
title: Font Contrast
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1380803;
creator: mdm54
content:
<p>I am using  font contrast in Firefox  trying  to get it to work on Facebook. I t does not work unless  i hit the      c in the menu bar I  am constantly hitting it. to bold the text. Not sure if this is  a Firefox issue or a Facebook issue. It  has always worked for me i the past but not now. Is there some way   i can get a bold text in Facebook with my  Firefox  browser. I tried contacting the developer' </p>


created: 2021-01-02T10:36:56-08:00
updated: 2021-01-02T12:01:21-08:00
title: How do I delete other booksmarks folder or force firefox to stop using other booksmarks folder?
tags: windows-7;desktop;bookmarks;firefox-820;
product: firefox
topic: bookmarks
locale: en-US
answers: 1380825;
creator: contact001
content:
<p>When I add a bookmark Firefox puts it in either "Other Bookmarks" or "Bookmarks Menu".  Having to hunt in two places for new bookmarks is infuriating.  How do I get the programmers to add an option in about:config to remove or disable "Other Bookmarks" so that new bookmarks are just added to "Bookmarks Menu" like they should in a normal world? </p>


created: 2021-01-02T10:16:48-08:00
updated: 2021-01-02T13:01:00-08:00
title: Facebook Werbeanzeigenmanager wird von Mozilla blockiert
tags: desktop;privacy-and-security_1;windows-10;firefox-840;firefox-8401;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1380839;
creator: roadrunner-go
content:
<p>Ich kann den Werbeanzeige-Manager auf Facebook nicht öffnen. Die Zertifizierungsstelle wird von Mozilla nicht akzeptiert (s. Anhang)! Zuerst war der Bildschirm schwarz. Nach Kaspersky und Firefox Update  auf den neusten Stand (84.0.1) ist der Bildschirm nun weiss... sonst keinerlei Unterschied. Ich habe sonst kein Problem mit Facebook, nur der Werbeanzeigenmanager wird partout nicht angezeigt! ich bitte um Hilfe! Vielen Dank! </p>


created: 2021-01-02T10:11:46-08:00
updated: 2021-01-02T10:11:46-08:00
title: Administracion de certificados
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: es
creator: morentenfermero
content:
<p>A quien corresponda, Me pongo en contacto con usted porque tengo problemas para importar un certificado electrónico. En su dia asigne una contraseña para la copia de respaldo de otro certificado y ahora no recuerdo esa contraseña. Y no es la contraseña maestra y no tengo opcion de recuperarla He reinicidado Firefox y no he dado con la solucion Por favor necesito su ayuda Gracias </p>


created: 2021-01-02T09:17:26-08:00
updated: 2021-01-02T10:45:24-08:00
title: Grammarly no longer words in Facebook
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1380782;1380792;1380801;1380805;
creator: jfreedom2
content:
<p>Since I updates Firefox Grammarly no longer works in Facebook.  I check the Add-ons and it says it is installed and working but it does not.  I also see that it is not working here. Clicking on the Grammarly icon does nothing but open a blank dialog box. </p>


created: 2021-01-02T09:12:10-08:00
updated: 2021-01-02T10:48:16-08:00
title: Firefox is going white
tags: desktop;websites;windows-10;firefox-840;firefox-8401;
product: firefox
topic: websites
locale: en-US
answers: 1380807;
creator: alanthebraw
content:
<p>Hello my firefox when on a web page goes pure whiteincluding tool bars the lot just 1 big white rectangle  out side the firefox box is perfectly normal and it goes away after a few seconds any one able to help me seems to be mostly on Ebay website for some reason. Thanks </p>


created: 2021-01-02T08:04:45-08:00
updated: 2021-01-02T08:04:45-08:00
title: How do I get Firefox 84.0 to render spaces between lines correctly in Goolge sheets/docs?
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: thosecars822
content:
<p>Hello </p><p>For some strange reason, a strange problem started happening one week ago or so. Spaces between lines do not show up in Google sheets or Google docs in Firefox. Therefore text lines look like cluttered. I did a test: I logged out of my Firefox account and created a new profile to work with. That did fix the issue. Nonetheless, the problem happened again after synchronizing the new profile with my Firefox account.  </p><p>Moreover, the problem happens regardless of the font type used in Google sheets/docs. </p><p>Right after loading the corresponding google sheet/doc, there is a message, sometimes, saying something like "Some fonts cannot be loaded. Please try again later" </p><p>Does anyone have any idea to fix this? My setup is: Firefox: 84.0 Ubuntu 18.04 with LXDE. </p><p>Please find a screenshot displaying the problem in attachment. Thanks in advance! </p>


created: 2021-01-02T07:57:06-08:00
updated: 2021-01-02T15:05:44-08:00
title: Cursor blink problem in Firefox 84
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380756;1380761;1380788;1380855;1380856;1380858;1380870;
creator: Vultan
content:
<p>I'm having a new problem with Firefox, which I think appeared with Firefox 84 (but I'm not 100% sure). When I type in some text boxes, the cursor gets very slow and unresponsive to move around by the keyboard _if_ the text in the box is long enough so that a scrollbar appears on the right hand side.  Sometimes. It doesn't happen at all sites -- it's not duplicating in this textbox that I'm typing in right now -- but it happens all of the time in the message boxes at <a href="http://playdiplomacy.com" rel="nofollow">playdiplomacy.com</a>, and sometimes on <a href="http://GitHub.com" rel="nofollow">GitHub.com</a> when posting issues. Sporadically and unreliably. </p><p>As far as I can tell, the cursor is still moving quickly and responsively, but the blink itself isn't happening so I can't see it. If I hold down the left cursor key, it looks like the cursor isn't going anywhere, but if I hit a letter key that letter appears instantly at the location where the cursor has apparently moved to, with no delay. </p><p>The problem does not occur when I hold down shift (to highlight) while moving the cursor via the arrow keys, which further suggests that it is somehow related to the cursor blinking. </p><p>Restarting in safe mode makes the problem go away instantly. Disabling all add-ons myself does not. Starting with a brand new profile does _not_ make the problem go away either. So there's something safe mode is doing that a new profile doesn't. </p><p>Any idea what might be causing this? </p><p>(Ubuntu 20.04, Firefox 84.0). </p><p>Thanks! </p>


created: 2021-01-02T07:40:26-08:00
updated: 2021-01-02T07:40:26-08:00
title: Cannot Print Shipping Label From Ebay
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: pgoldberg
content:
<p>I tried printing an eBay return shipping label which was two pages and it would only print the second page.  I tied saving the print to pdf and I would get an error message.  The pop-up off what was to be printed showed the label and I even chose print page 1 of two but only the second page printed.  I then used Chrome to print the label and it did print it properly. </p>


created: 2021-01-02T07:39:38-08:00
updated: 2021-01-02T08:02:28-08:00
title: Unable to create profile and launch Firefox on Windows 10
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380749;1380751;1380753;1380754;
creator: sway2020
content:
<p>Hello, Trying to use Firefox on Windows 10, but I keep getting a "Profile Creation failed" error message. The full screen display is attached. I have no idea how to fix it. </p>


created: 2021-01-02T07:30:46-08:00
updated: 2021-01-02T07:30:46-08:00
title: Kindly Explain me About DA Conflict i have Found on onlineduplicatebills.com ?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: shoaibarifseoexperts
content:
<p>I was searching for a keyword in google and I had Google Chrome installed. The keyword I searched was "Mepco bill Online" and after searching Ahrefs extension shows Dr for each result in SERP.  now I cheeked a site <a href="http://onlineduplicatebills.com" rel="nofollow">onlineduplicatebills.com</a> In SERP it was show its Dr as 5 but when I open it up and look in explorer it showed Dr as 1. Now is the because few backlinks removed from site.what could be the reason behind this ?  Just wanted to clear my doubt ?<a href="https://onlineduplicatebills.com/ssgc-duplicate-bill/" rel="nofollow">.</a> </p>


created: 2021-01-02T06:52:23-08:00
updated: 2021-01-02T06:52:23-08:00
title: Recuperar
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: es
creator: sdcn200
content:
<p>Hola,  </p><p>Cuando formateo un equipo informatico, los archivos generados por el navegador los puede recuperar despues </p>


created: 2021-01-02T06:41:20-08:00
updated: 2021-01-02T13:49:26-08:00
title: How to restore my old Firefox associated history?
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1380852;
creator: annajullian.us
content:
<p>Hi Folk, </p><p>I would like to restore my browsing history from my older version. Today I have purchased a new laptop installed new windows and install Firefox. I have seen nothing showing in browsing history only one website that I can browse. <a href="https://calmingpetsbed.com/" rel="nofollow">Calming Pets Bed</a> </p>


created: 2021-01-02T05:15:37-08:00
updated: 2021-01-02T10:52:35-08:00
title: Firefox crashes when tab is moved to other screen
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380809;
creator: tolver40
content:
<p>I've tried disabling all plugins and it does not seem to make a difference. Ive made sure my video driver is up to date. I've tested in internet explorer and google chrome and those do not have the same issue. I currently have Mozilla Firefox 84.0.1 x64 installed on a windows 10 pc. I do not have flash player installed if that makes any difference. It does not matter what kind of tab is moved from one screen to the other i.e. it can be video or not - still crashes firefox. There is no crash report, firefox just seems to freeze infinitely and the only way to close it is through taskmanager. </p>


created: 2021-01-02T04:49:48-08:00
updated: 2021-01-02T09:02:44-08:00
title: Buying from Ebay can't pay via PayPal
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1380702;1380737;1380741;1380770;
creator: EF80
content:
<p>When buying from Ebay, I click pay with Paypal, I am stuck with a white blank box with a revolving green circle - untill all these FANTASTIC updates it HAD use to work. </p><p>How can we get this to work - I have tried all the usual tricks by unticking this and that. </p><p><strong>Firefox is becoming annoying and nausiating with their updating.</strong> </p>


created: 2021-01-02T03:41:20-08:00
updated: 2021-01-02T07:46:07-08:00
title: desktop shortcuts for different browser sessions
tags: desktop;tips;windows-81;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1380744;
creator: info4396
content:
<p>Problem: I need to run different browsersessions with multiple tabs. I sort the websites in multiple browser windows about topics which i need for different tasks. So far no problem. I also managed, that when i close Firefox it will restart that different sessions. But - there is no need to have all them sessions open at the same time, which also costs a lot of RAM and CPU power. </p><p>My idea was to have different desktop shortcuts to start them different sessions only when i need them. </p><p>Up to now this is not common. But it seems to become a common need. A lot people work with lot's of tabs at the same time and struggle with their resources. As admin i can see that very often. </p><pre>I assume, that it is possible to handle that with a script. But then i would have to change the script with every change of a single url.  </pre> <p>Does anyone have a simple and smart solution? </p><p>Thank you all in advance and happy new year for everybody! :-) </p>


created: 2021-01-02T03:22:20-08:00
updated: 2021-01-02T03:22:20-08:00
title: font too light in Facebook in firefox browser
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: mdm54
content:
<p>while in   facebook  in firefox browser  I am having a problem seeing some text. I  am using yaytext and font contrast. I  also have tried  to darken  it in winero   and nothing works. Should  be dark here as well. I have bold text selected and it is light. is there wan add on or a configuration  i can use to darken the facebook text. In Facebook  i have Tahoma selected.  in windows 10 I am not sure how to change the font to something other  than  the default.  am sending you an example of how light it is., also that way in Chrome </p>


created: 2021-01-02T03:19:59-08:00
updated: 2021-01-02T06:44:14-08:00
title: How can I type accents in Firefox using a UK keyboard?
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1380697;1380730;1380732;
creator: roccobarbi
content:
<p>I recently switched to a UK keyboard layout (Logitech MX keys with UK layout), from a US international layout. I changed the system settings to use the proper input and it works like a charm on every program I have, except the browser. Even if I have changed Firefox's main language as "English (UK)" and restarted it, it doesn't recognize sequences such as "CTRL + `" follwed by a vocal. Is there any known solution to this issue? </p>


created: 2021-01-02T03:04:38-08:00
updated: 2021-01-02T13:53:33-08:00
title: Browsing history deleted after updating
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1380850;1380853;
creator: foreverfall
content:
<p>Hi. After the December 84.0.1 update all of my browsing history has been deleted. Did that happen to anyone else and is there a fix? I never should have updated.. </p>


created: 2021-01-02T01:12:16-08:00
updated: 2021-01-02T10:42:36-08:00
content: <p>i want youtube to buffer the entire video no matter what the video quality </p>
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1380704;1380804;
creator: procyonbearsfoot
title:
how can i force youtube to buffer full video, everything is at least 5 years out of date and defunct


created: 2021-01-02T00:44:45-08:00
updated: 2021-01-02T00:44:45-08:00
title: nouvelles onglets ne s'ouvre pas
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: lorenzoperezventos
content:
<p>bonjour depuis la nouvelle mise à jour de Firefox 84.01  je n'arrive pas à ouvrir un nouveaux onglets, la page reste blanche alors je doit fermer tout firefox et le relancer de nouveaux. j'ai déjà essayer de le désinstaller puis le réinstaller même problèmes j'ai essayer de  désactiver les modules complémentaires même problèmes j'ai essayer de réparer Firefox même problèmes </p><p>Pouvez vous m'aider merci </p>


created: 2021-01-01T23:03:08-08:00
updated: 2021-01-02T05:07:50-08:00
tags: desktop;fix-problems;windows-81;firefox-840;firefox-8401;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380680;1380703;
creator: RNARC1
title:
everyday firefox is no longer compatible with more and more government, bank and corporate web sites

content:
<p>Is firefox deliberately making sure it is no longer compatible with web sites ? every time it is updated i can add web sites to the list of no longer compatible web sites. and they are not changing, so the issue is with firefox. I see in the about us, Firefox is braging about their collaboration with Ford Foundation, omidyar network, color of change and consumers international and ford foundation even referred to it as a match made in heaven.  How ever how can screwing up every day of the week be a good thing  or heaven ? How is it these ' people ' think their of any help at all ? The issue with the usps OIC  portal issues was never fixed, then it was several banks and credit card company's, now it is home depot corporate log in [ not <a href="http://homedepot.com" rel="nofollow">homedepot.com</a> ] also the apple icloud issue, with some hidden page command that causes the courser to no longer work when viewing pictures. So I am wondering how a bunch of deliberate screw ups can brag about how their making it ' better'  by making the web browser no longer compatible with high security web sites then trying to say the issue is with them is not good, helpful, or even a step forwards. </p><p>So now the only work around is fire fox has to be abandoned as a joke junk web browser and all of those web sites can only be accessed by google chrome. </p><p>I'm not sure if it is firefoxs new so called clown high security, how ever forcing users to go to a different web browser is not more security , it is a deliberate screw up, like making a car that breaks down when you drive it out of your driveway and calling it safer as it can not get into a accident if you can not drive it. </p><p>and just so that we are crystal clear for years I have run computers on line with NO anti virus or malware protection, yet my computer does not get infected, but how can that be ? the answer is simple, people are morons that do stupid things that cause their computers to be infected, if your IQ was higher then a bug you would not have all of the issues your all having. So what do you do ? you change the browser thinking it is going to protect you from your selfs, when the problem is not with the browser its with you the users. </p><p>So how are all of your continuous changes that cause the web browser to no longer function properly a help at all ? </p>


created: 2021-01-01T22:21:49-08:00
updated: 2021-01-01T22:21:49-08:00
title: Firefox se ralentiza en la pestaña de opciones
tags: desktop;beta;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: es
creator: elnotasanse
content:
<p>Me acabo de percatar de una cosa que nose desde cuando me vendra pasando, y es que al abrir la pestaña de opciones de firefox se comienza ralentizar el navegador hasta no poder usarse; va consumiendo TODA la Ram. Siempre, incluso con  mas de 30 pestañas abiertas va perfecto, es solo al abrir las opciones. He probado deshabilitando complementos( en esta pestaña va perfecto), y es solo con opciones, se ve como va subiendo el consumo de ram hasta casi los 16gb. En modo incognito solo con esa pestaña de opciones tambien pasa. </p>


created: 2021-01-01T21:53:54-08:00
updated: 2021-01-02T10:23:10-08:00
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1380795;
creator: drowssap72
title:
Fresh install, built bookmark list, firefox gone the next day. Can't open profile bookmark backup. Help!

content:
<p>Just as the title states. Manually created bookmark list from other browser. Closed other browser and completely trusted bookmarks to be saved and for firefox to be stable. I did move installer from desktop to trash bin but did not empty bin. Next day after computer restart, Firefox completely gone. Reinstalled firefox and no bookmarks. Fresh profile created. Went to find old file backups and I get error message: There is no application set to open the document". I search app store for program to open and I am told no program exists. These are important bookmarks for a mental health charity and we desperately need them! Can anyone help? Thank you </p>


created: 2021-01-01T20:48:16-08:00
updated: 2021-01-02T13:42:34-08:00
title: sign in to firefox
tags: linux;desktop;other;firefox-770;
product: firefox
topic: other
locale: en-US
answers: 1380845;
creator: syamsir.1g
content:
<p>i don't like icon single eye in password because i think is not user friendly to me ... cz like spying me ... why you don't say "show password..."  and i will tell to everyone about that </p><p>thank's </p>


created: 2021-01-01T18:33:09-08:00
updated: 2021-01-01T19:29:43-08:00
title: Can I have the Address bar search with Google and the Search bar use Bing?
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1380633;
creator: albertmonaco
content:
<p>I would like the long search bar on the left to use Google and the small one on the right to use Bing.  </p><p>THANK YOUS! </p>


created: 2021-01-01T17:20:06-08:00
updated: 2021-01-01T17:41:13-08:00
title: session restore button gone
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1380602;
creator: pawel.baran81
content:
<p>Hi, </p><p>The FF actualized automayicly to 84.0.1 version and not opened the closed windows my history, the session restore button gone. </p><p>What can I do for restore session? </p>


created: 2021-01-01T17:01:38-08:00
updated: 2021-01-01T17:44:42-08:00
title: Arrow keys causing Windows 10 pop up volume controls.
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380594;1380596;1380600;1380604;1380606;
creator: joshua.cade.taylor
content:
<p>All of a sudden my right arrow key is causing the windows 10 volume pop up to come and increase my volume which is very annoying, how do I fix this?  I already did this, and restarted Firefox and windows 10, didn't work. hardwaremediakeys. enabled = false. </p>


created: 2021-01-01T16:20:10-08:00
updated: 2021-01-01T16:56:04-08:00
title: Bookmark Location and Bookmark Duplicates
tags: desktop;tips;windows-81;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1380591;
creator: bevhoward
content:
<p>I've got way too many bookmarks collected over the decades stored in hundreds of cascading FF bookmark folders, so, if I need to use a bookmark that I have not used in a while, it's often impossible for me to remember the location, especially with acute CRS due to age and chemo. </p><p>You can find a bookmark using <strong>view/sidebar/bookmarks</strong> but, neither that, nor the bookmark's "properties" show the bookmark's location within firefox's bookmarks. </p><p>(It's hard to believe that mozilla can't understand the need to find a specific bookmark's location.  There are several addons that meet the need, but I am reluctant to install any addon that I don't find essential.) </p><p>Searches for solutions to this need also reveal that finding duplicate bookmarks is an equally important need for many FF users. </p><p>So... trying to "think outside of the box" and experimenting, I found that when using <strong>the bookmarks sidebar search feature</strong>, the search results can be treated just like bookmarks within toolbars and bookmarks folders.   </p><p>While its impossible to divine <em>where</em> the found bookmark is located, you can drag the found bookmark out of the search results to a location that works with your current memory rather than the location you can't remember.  Doing so will remove it from the original location just as dragging it from one bookmark folder to another does. </p><p>The same is true for duplicate bookmarks.  Duplicates show up in a bookmark search, and, you can delete a duplicate from the search results which removes the duplicate from FF bookmarks...  </p><p>...obviously, it's wise to look at properties to confirm that the urls match. </p><p>Hope this approach is helpful, Beverly Howard </p>


created: 2021-01-03T15:33:47-08:00
updated: 2021-01-03T15:33:47-08:00
title: unopenable files
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: CharC
content:
<p>I have saved .gdoc files on a thumb drive as a backup.  I downloaded them to my Windows 10 laptop to replace the original files which were accidentally deleted. They downloaded but won't open, and since Firefox was listed and is my browser I tried clicking it, but they opened in an unreadable format.  Now I would like to revert to the original .gdoc and start over using a converter, or find another method to convert them but don't see a path to do either. Has anyone had this difficulty and can share their experience, good or bad? </p>


created: 2021-01-03T15:13:00-08:00
updated: 2021-01-03T15:13:00-08:00
title: Video errors (mostly) while scrolling
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: alan.schulman
content:
<p>The first attached image is a worst case.  Scrolling and/or moving the cursor usually avoids the problem.  Sometimes reloading the page is necessary. </p><p>This is occurring on two new machines: Dell Inspiron 15 5000 Series 5502 with intel 11th gen i5 processors and intel iRISxe graphics.  It happens with Ubuntu 20.04 FFox 84.0 and it does not happen with Windows 10 and FFox 84.0.1 (I think 84.0.1)  I can re-boot and check if that matters.  It does not happen on Ubuntu with other browsers (Opera and Chrome). </p><p>Disabling the plugins and even removing them does not help.  Safe mode helps. </p><p>What else can I provide to document this? </p>


created: 2021-01-03T13:59:29-08:00
updated: 2021-01-03T15:13:24-08:00
title: Some websites videos won't play
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381111;
creator: ZimmyZoBar
content:
<p>Some websites videos won't play and are blank in FFx 84.0.1 Example: <a href="https://www.tasteofhome.com/recipes/creamy-tuna-noodle-casserole/?_cmp=slowcookernl&amp;_ebid=slowcookernl132021&amp;_mid=389258&amp;ehid=6937fee87e003f7ef02b4366442abeea62aa982c&amp;os_ehash=6937fee87e003f7ef02b4366442abeea62aa982c" rel="nofollow">https://www.tasteofhome.com/recipes/creamy-tuna-noodle-casserole/?_cmp=slowcookernl&amp;_ebid=slowcookernl132021&amp;_mid=389258&amp;ehid=6937fee87e003f7ef02b4366442abeea62aa982c&amp;os_ehash=6937fee87e003f7ef02b4366442abeea62aa982c</a> </p>


created: 2021-01-03T13:09:39-08:00
updated: 2021-01-03T13:27:09-08:00
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381094;
creator: boaterdavemb
title:
I got a powerful laptop & want to apply my 2 valid FF Profiles to the new computer. I have valid Profiles, but each time near the end they crash or do not load?  Any help greatly appreciated!  Both are on Windows 7 Pro Thx 4 help! Boater

content:
<p>I got a newer powerful computer &amp; want to move over my 2 valid FF Profiles to the new computer. I have valid Profiles, but each time near the end while loading, they crash or do not load?  Any help greatly appreciated!  Both laptops are on Windows 7 Pro Thx 4 any help! Thank you in advance, Sincerely, Boater </p>


created: 2021-01-03T12:56:21-08:00
updated: 2021-01-03T14:50:38-08:00
title: HTTPS:/ is blocking internet and printer connections.
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1381083;1381106;
creator: lhpesnell
content:
<p>Dns or dhs  that allows https// to function is interfering with the internet connection an putting the HP printer in error mode.  I need to speak to someone to help. </p>


created: 2021-01-03T12:49:14-08:00
updated: 2021-01-03T12:49:14-08:00
title: Does not login to websites
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: race.dowling
content:
<p>I am running firefox in kiosk mode. I have neither keyboard nor mouse access. The website I need requires a login and password, but I need to login without any human interaction whatsoever. Firefox will fill in the username and password fields but that is where it stops. The website requires a login button to be pressed. So it just stays there. </p><p>I have tried AutoAuth vt-autologin extensions but neither of them work. At this point I don't know what to do.  The kiosk is useless unless I can figure out a way to keep logging into the site every few hours. </p><p>firefox-esr on debian accessed via ssh to another debian host.		 </p><p>ssh -X ${XhostUser}@${XhostName} firefox-esr -display=:0.0 -kiosk -fullscreen  -url "$Some_URL" </p><p>This also does not work even if I login to $XhostName and run firefox directly. </p>


created: 2021-01-03T12:30:56-08:00
updated: 2021-01-03T14:48:14-08:00
title: I had to reset my password now SYNC has been reset. wheres my stuff?
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1381093;1381105;
creator: hec_is
content:
<p>I just got a new laptop, still had the old one and the last thing I did was SYNC, then shutoff my old laptop. had to go out so I resumed later, turned on my new laptop tried to login and every password would not work.... got locked out had to wait 15 min, I said forget it im not trying again let me reset it, and just move on... so i did, reset it on my phone and then logged in on my laptop. yay!!! NOT. no synced tabs or devices </p>


created: 2021-01-03T12:13:28-08:00
updated: 2021-01-03T14:33:47-08:00
title: limit excessive font size differences on a page
tags: windows-7;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1381074;1381091;1381092;1381098;
creator: pie3re-sync
content:
<p>(automatic translation) Hello, I have been looking for a long time for the solution to something that bothers me during my navigation: the sometimes too large differences in font size between the different parts of a page, for example between a title in large font size and the item of normal or small size. If it's possible in the original Firefox settings, I can't. I haven't found any extension that does this either. Anyone know? </p><p>Bonjour, je cherche depuis longtemps la solution à une chose qui me dérange lors de ma navigation : les parfois trop grands écarts de taille de police entre les différentes parties d'une page, entre par exemple un titre en police de grande taille et l'article d'une taille normale voire petite. Si c'est possible dans les réglages d'origine de Firefox je n'y arrive pas. Je n'ai pas trouvé d'extension non plus qui fasse ça. Quelqu'un sait-il ? </p>


created: 2021-01-03T11:34:13-08:00
updated: 2021-01-03T15:22:36-08:00
title: Internet connectivity.
tags: desktop;slowness-and-hanging;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381114;
creator: mathleet123
content:
<p>Due to my work I often have several tabs open for upwards of 12 hours at a time. This being said, for some reason after roughly 8-14 hours of being open my internet slowly gets weaker and weaker, it never completely turns off, and the internet works perfectl for my browser, however other programs (discord, photoshop, minecraft, anything that uses a passive amount of information) slow down until I restart firefox completely. It sometimes slow my 70mb/s+ upload/download to .1mb/s measurable upload/download and if i can fix this somehow that would be wonderful. </p>


created: 2021-01-03T11:19:24-08:00
updated: 2021-01-03T12:02:21-08:00
title: Firefox Crashes
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381059;1381065;
creator: esanford1
content:
<p>I am a very loyal Firefox user having used it for ~15 years.  Since Windows 2004, Firefox has become very unstable.  I started having blue screen crashes and had no idea why they were happening.  Finally, I witnessed blue screen crashes while I was using the computer.  In every case, I was browsing on Firefox.  I made sure that I had the latest version of Firefox.  The crashes kept occurring.  I would leave my computer unattended with Firefox "up" and there would be crashes.  So, I stopped using Firefox and went to Edge or Chrome and the crashes stopped.  I did that for two weeks.  Then, I started using Firefox again and the crashes returned.  I've read across the web where people say that Firefox cannot cause a crash.  That is absolutely false.  Firefox undeniably causes my computer to crash.  Now, some have advised me to stop using Firefox.  That may be my ultimate solution, but before abandoning my favorite browser, I would like to see if there is any way to solve this issue.  By the way, I unchecked hardware acceleration as some have advised.  This did not solve the issue. </p>


created: 2021-01-03T10:29:45-08:00
updated: 2021-01-03T12:19:02-08:00
title: Dragon NaturallySpeaking add on for Foxfire
tags: desktop;customize;windows-10;firefox-840;firefox-8401;
product: firefox
topic: customize
locale: en-US
answers: 1381062;1381070;
creator: KevinC63
content:
<p>I am disabled and cannot type, and colleges 100% online this year because of CovId 19. When I tried to download the add-on for Dragon naturally speaking the program I use to write Foxfire says that it appears to be corrupted and will not allow me to download it. I know it's not corrupted because I have downloaded it from the same site for chrome. Can anybody tell me how to get around this problem? My sincerest thanks Kevin Arthur Cleveland </p>


created: 2021-01-03T09:38:53-08:00
updated: 2021-01-03T09:38:53-08:00
title: Discord livestreams and gesture to swipe to go front/back on a webpage doesn't work on Firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: rafeemaisoon
content:
<p>Hi, I'm trying to move over to Firefox but I noticed something.  </p><p>1. I can't watch other people's Discord livestreams. It doesn't even tell that the other person is streaming. It works perfectly on Chrome though. I'm not sure if it's a Discord or Firefox issue and how can I solve it? 2.  Also, the gesture for swiping to go back or front doesn't work. Does Firefox just not have it and do I have to get a add-on for it?  </p><p>Thanks </p>


created: 2021-01-03T09:03:03-08:00
updated: 2021-01-03T09:50:42-08:00
title: Ned help solving Firefox tab crash on startup: UserLAnd Ubuntu on Tab S7+
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381021;1381022;
creator: pbrown12303
content:
<p>Whenever I start Firefox, the window opens and the tab reports a crash. Every tab does this. If I start firefox from a terminal widow, I get: </p><p>WARNING: read-only dup failed (Permission denied); not using memfd: ... </p><p>Any ideas how to chase this one down? </p>


created: 2021-01-03T08:47:57-08:00
updated: 2021-01-03T09:58:43-08:00
title: A Question about Thunderbird and maildir status
tags: linux;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1381023;
creator: Ubuntu1
content:
<p>Thunderbird uses mbox (single file per folder) storage by default.  This is not a good arrangement when some folders grow to 2GB over the year;  each backup requires the entire file, and that becomes 1GB and more per day for each of those folders for much of the year, ending at 2GB per day each. </p><p>I find some mention and discussion of maildir (one file per message) with Thunderbird (as a plug-in).  But most of what I see is ancient history, and a lot of it warned of significant problems and dangers. It was 'experimental' for Thunderbird 60, and nothing said subsequently. I see some success claimed from 2016 (Wilders Security).  That's old. The Mozilla Wiki warns of dangers and data loss, last updated 2017. Support Mozilla (undated) says you risk your data.  <a href="http://mzl.la/1GDeRsp" rel="nofollow">http://mzl.la/1GDeRsp</a> </p><p>Is there any up-to-date information? Does it work, reliably?  Can I bet my data on it? Or is maildir in Thunderbird a no-show? </p>


created: 2021-01-03T08:40:12-08:00
updated: 2021-01-03T11:39:19-08:00
title: Firefox Nightly Video Playback on Fedora 33
tags: linux;desktop;other;
product: firefox
topic: other
locale: en-US
creator: bryan_moore
content:
<p>I've installed Nightly the same way I have for years on my latest Fedora 33 install—i.e., download tarball, extract into /opt, set appropriate chmod and chown, make .desktop file, etc.—but <a href="https://www.ted.com/talks/prince_william_this_decade_calls_for_earthshots_to_repair_our_planet" rel="nofollow">certain videos</a> certain videos on certain sites refuse to play. A Fedora <a href="https://ask.fedoraproject.org/t/possible-firefox-nightly-sandboxing-issue/11371/4" rel="nofollow">discussion</a> discussion led me to think it's how Fedora 33 may sandbox apps; I haven't yet had any hits on solutions in the Fedora groups, so I thought I'd ask here, since I can't be the only one with this issue. </p><p>Any help would be greatly appreciated! </p>

answers:
1381026;1381027;1381029;1381031;1381032;1381037;1381040;1381042;1381044;1381045;1381046;1381049;1381051;1381056;1381057;


created: 2021-01-03T08:21:15-08:00
updated: 2021-01-03T15:51:04-08:00
title: Deleting data on my Firefox account only
tags: desktop;sync;needsinfo;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1381033;1381068;1381112;1381117;
creator: fjad
content:
<p>I would like to delete data from my Firefox account (which I have synced once) but I still want to keep them on my computer. How can I achieve this ? </p>


created: 2021-01-03T08:11:59-08:00
updated: 2021-01-03T08:27:46-08:00
title: Firefox and Express VPN
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381013;
creator: mav52
content:
<p>I recently installed Express VPN on my windows 10 (64-bit ) desktop. I have the latest Firefox software .   Google is my search engine.  Express works ok, on Chrome and IE,  and its works great on Firefox as long as I use my bookmarks to access a site.  Typing anything in the Google each   gives "i'm Not a Robot' <em><strong>everytime.    I've used different VPN's servers and it occurs each time.  I opened a ticket with Express VPN and they know of the problem but no solution yet.   It only happens with Firefox.   Any idea's ?</strong></em> </p>


created: 2021-01-03T08:08:38-08:00
updated: 2021-01-03T13:12:17-08:00
title: my personal bookmak on new tab
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1381089;
creator: cahobad
content:
<p>Hello! I have a index.html file. How do I get my file to open when I open a new blank tab? in the browser settings I have set this file as home page. but when opening a new blank tab does not open the default home page. </p>


created: 2021-01-03T08:04:34-08:00
updated: 2021-01-03T08:04:34-08:00
title: Photos in firefox
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: mariah101
content:
<p>This is a NEW problem.  Love Firefox, Hate Edge.   But Firefox no longer lets me upload pictures to websites such as Facebook.  The 'photo' icon on a post is red and it says 'there's a problem'. </p><p>But it's only a problem in Firefox.  I can do it in other browsers.  What changed?  Why is this happening?  How do I fix it? </p><p>I really don't want to change browsers, but it's disconcerting to forget you're in Firefox, upload a pic, it doesn't work, then you have to switch over to Edge and find the dang post you were posting on, lol. </p><p>HELP! </p>


created: 2021-01-03T07:51:17-08:00
updated: 2021-01-03T07:51:17-08:00
title: auto scroll
tags: desktop;customize;windows-10;firefox-840;firefox-8401;
product: firefox
topic: customize
locale: en-US
creator: morbid.one123
content:
<p>On about half of web pages, the scroll bar immediately and automatically goes to the bottom. How do I fix this? I have already "refreshed" to try to fix another problem. (Windows 10, Firefox is updated) </p>


created: 2021-01-03T07:25:37-08:00
updated: 2021-01-03T07:25:37-08:00
title: Automatic actions
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: rraged021273
content:
<p>Good morning, I'm new to the community and I wanted to know how as part of a download to make an MKV file always save as soon as you decide to download instead of having to uncheck each once the option Save. Thank you for taking the time to respond to me and for your precious answers. </p>


created: 2021-01-03T05:22:29-08:00
updated: 2021-01-03T05:22:29-08:00
title: Cannot save bookmarks directly in a bookmark-folder
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: w.richter.bwl
content:
<p>Since 2 oder 3 days I cannot more select one of my bookmark-folders to save the bookmark. When I select to save the bookmark this is done dircetly in the basic folder "Lesezeichen-Menü" (bookmark-menu ?) and the window to select the folder or any other place isn't shown. When I then select "Lesezeichen bearbeiten" (Edit bookmark ?) I can select a folder and save the bookmark there. Why didn't open the window whereI can select the folder in the first step as it was until end of year 2020? </p><p>(I am german and use the german version of Firefox) </p><p>Thanks in advance for help. </p>


created: 2021-01-03T05:21:55-08:00
updated: 2021-01-03T10:36:10-08:00
title: settings in Firefox that (perhaps?) slows down my browser AND make recaptcha go mental?
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8401;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381034;
creator: jasseb
content:
<p>Hello everyone, Apologies if this is a simple matter or no matter at all, but to me it is an issue. Since some time now I feel that my Firefox is kinda slower. Some websites used to open in a splitsecond, now they take a little time.  When you write a text like this, sfter the last letter you see a blinking line (?). Well, I see it always somewhere on my screen. There is always somwhere I need to klick and that blinking thing is always somwhere on the screen.  How can I get rid of that thing? Not a big issue but very irritating. </p><p>But my biggest biff is with recaptcha that just went mental few months ago. Normally, say if I use chrome (which I dont like), I will get an option, klick 3 pics that switch rapidly, try again and it is solved. Very fast. Now in Firefox, i click a pic, it takes forever to switch, I get like 6 tries which are ALWAYS wrong, then I get another attempt, and another, and another. No matter what I click it takes forever to change and it is always wrong. It is just killing me. </p><p>Have somethong been done in recent updates in settings? Have I changed something in settings? Can I change something to make it work again? It worked great few months ago! </p><p>I tried the usual cache and cookies cleaning. Not helping. I use genuine premium versions of Kaspersky and Malwarebytes. I also use glary utilities for cleaning up. </p><p>I am so sorry to bother you all with what perhaps is not an issue at all. But I would be very thankfull to you all who know how and can me help resplve these "issues". Big kudos and thanx! Jasse </p>


created: 2021-01-03T05:09:45-08:00
updated: 2021-01-03T05:18:48-08:00
title: Tabs below address bar.. IS anyone at Mozilla listening??
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381001;
creator: ddenby
content:
<p>For years now Mozilla has been forcing users to add a userChrome file to get their tabs BELOW the address bar.  They have also been changing the rules for doing it every so often so users have to go back and modify their userChrome.css files. </p><p>WHY doesn't the Mozilla development team wake up and make it easier for users to maintain the look and feel of their UI to match their preferences.  It shouldn't require a special .css file to make this happen.   </p><p>PLEASE add settings in the about:config (or better yet in the tools/options) to allow users to move the tabs below the address bar line. </p><p>ARE YOU LISTENING Mozilla?? </p>


created: 2021-01-03T05:05:18-08:00
updated: 2021-01-03T05:05:18-08:00
title: How do you get completely rid of the search bar?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: darkpatriot1984
content:
<p>How do you get completely rid of the search bar and all search bar functionality? </p><p>If I remove the search bar via the the 'customize' option, it makes the address bar a combined address/search bar, and I definitely don't want that.  I don't want typos when I am typing in website addresses to be run as searches. </p><p>Under 'Options' -&gt; 'Search' the only options I see are 'Use the address bar for search and navigation' or 'Add search bar in toolbar'.  I don't want either of these options, I want to completely remove the search bar and all search bar functionality. </p>


created: 2021-01-03T04:57:11-08:00
updated: 2021-01-03T11:28:21-08:00
title: Symbols replaced with boxes?
tags: desktop;other;windows-81;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381035;1381052;
creator: margaret.osborne3
content:
<p>I've done something wrong but don't know how i did it.  Symbols all replaced with boxes. Reply to Sender F1/12  Reply All F1/22  Forward F0/64  etc etc  All symbols affected. Using Toshiba laptop  Windows 8.1 </p>


created: 2021-01-03T04:42:38-08:00
updated: 2021-01-03T04:42:38-08:00
tags: windows-7;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: friedhelm.holtey
title:
i am not able to find "Wählen Sie unter „Drittanbieter-Apps mit Kontozugriff“ die Option Zugriff von Drittanbietern verwalten."

content:
<p>i am not able to find '<em><strong>"Wählen Sie unter „Drittanbieter-Apps mit Kontozugriff“ die Option Zugriff von Drittanbietern verwalten."'</strong></em> </p>


created: 2021-01-03T04:20:02-08:00
updated: 2021-01-03T05:20:04-08:00
title: email
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381002;
creator: leedacag
content:
<p>have not received any emails in a week, normally get 2or 3 per day. have yahoo email. not very computer literate. </p>


created: 2021-01-03T03:37:47-08:00
updated: 2021-01-03T03:37:47-08:00
title: Firefox Sync Not Working With Passwords
tags: desktop;sync;escalate;windows-10;firefox-840;password-primary;
product: firefox
topic: sync
locale: en-US
creator: nescorreia24
content:
<p>My firefox was running slow. It offered me the option to, in a way, re-set itself (almost as if I unistalled it and re-installed it). I did it, and then had to re-upload my bookmarks and such. The bookmarks I was able to do with no firefox account, but for passwords, it required me to make one, so I did it quickly and easily with my gmail.  </p><p>The problem is, to import logins and passowrds, it keeps telling me to 'Go to the Sync options'  and tick the 'Logins and Passwords box' (in the about:preferences#sync page). </p><p>I do it, click the 'Syncronize now' option and then it asks me to change primary passwords. I never had one,  so it asked me instead to make one.  </p><p>No matter how many I create, even with the quality meter being full, firefox tells me they are unnable to change my primary password - which didn't even exist to begin with. So I don't know what's going on: i never had a primary password, and whenever I try to create one, firefox is unnable to do it so.  </p><p>I don't know if maybe I have to activate some other kind of autentification method unknown to me, but if so, that's just a huge headache. How many passwords and logins must I have just to import my passwords and logins? </p><p>I'm letting you all know at least of this problem, which if can be solved easily, would be nice. As someone that loved mozilla, this leaves me quite sad . I get the passion for security, but this is an headache and a waste of time honestly. </p>


created: 2021-01-03T03:24:47-08:00
updated: 2021-01-03T04:11:52-08:00
title: Teamviewer.ru
tags: desktop;privacy-and-security_1;windows-81;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1380986;
creator: nofelix
content:
<p>There is a <a href="http://Teamviwer.ru" rel="nofollow">Teamviwer.ru</a> hat they want to aktualisice Firefox . but i think Firefox do it by themselves </p>


created: 2021-01-03T03:21:58-08:00
updated: 2021-01-03T04:16:56-08:00
title: Error code: SSL_ERROR_ILLEGAL_PARAMETER_ALERT
tags: desktop;other;windows-10;firefox-840;firefox-8401;
product: firefox
topic: other
locale: en-US
answers: 1380987;1380988;
creator: bobdwhyte
content:
<p>How can I stop this error message appearing and let me open the website I am trying to open? </p>


created: 2021-01-03T03:21:27-08:00
updated: 2021-01-03T11:32:10-08:00
title: Embedded youtube videos "An Error occured. Try again later" error
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380990;1380994;1381036;1381054;
creator: steelek
content:
<p>Hey all, </p><p>So I have issue with youtube videos playback outside of youtube. When embedded on 3rd party site after pressing play buffer icon spins for a while then throws back message with error. While 'buffering' I am able to click youtube icon to go straight to <a href="http://youtube.com" rel="nofollow">youtube.com</a> and watch video there without any issues at all.  </p><p>In private mode - it works as intended (didn't try safe mode due to that). So I've cleared cache - an error happened. Then also cleared cookies (bit pissed off since I have to log in and set stuff back again on every site) - it helped and videos started to work again. But after not more like 2 or 3 times when it worked correctly it started to crash again. Other browsers seem to work just fine. </p><p>I've been also looking here for a resolution. Found few topics with same issue. Answers usually lead to two sites. One is reddit where main post was deleted and nothing interesting is given down bellow in the comments. Other site is a topic from 2014 saying to uninstall Flash Player. I don't have flash player since it is not supported anymore in 2021. </p><p>Any ideas? </p>


created: 2021-01-03T02:01:14-08:00
updated: 2021-01-03T02:01:14-08:00
title: Two FF windows open when I click a link in Outlook
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: aisling.nightwind
content:
<p>I'm using Outlook in my iMac Pro running Big Sur 11.1, and when I click a link in an email, two  FF windows open, one with my default homepage and the other from the link. </p><p>This only happens when FF isn't already open. </p><p>I've adjusted the settings to no avail, and then reset FF but the problem remains. </p><p>It doesn't do this with other browsers when set as the default, just FF. </p><p>I see other posts relating to this issue, but cannot find the solution - if there is one? </p><p>Thank you. </p>


created: 2021-01-03T01:30:08-08:00
updated: 2021-01-03T04:27:49-08:00
title: access to navigation page
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1380968;1380997;
creator: mylene.houlkane
content:
<p>Dear all, Could you please help on websites access. Account created and no navigation page on site. Thank you. </p>


created: 2021-01-03T01:07:00-08:00
updated: 2021-01-03T04:26:59-08:00
title: Secure Connection Failed
tags: desktop;beta;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380969;1380996;
creator: csccenterraipur
content:
<p>ecure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.myutiitsl.com" rel="nofollow">www.myutiitsl.com</a>. PR_CONNECT_RESET_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre>


created: 2021-01-03T01:00:20-08:00
updated: 2021-01-03T13:10:07-08:00
title: How to make Firefox ask before closing?
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1380965;1381087;
creator: postcd
content:
<p>in about:config page the options: browser.tabs.warnOnClose (true - default) browser.tabs.warnOnCloseOtherTabs (true - default) browser.sessionstore.warnOnQuit (false - default) browser.warnOnQuit true (true - default) </p><p>But when i do Ctrl+q accidentally, it closes the only Firefox window i have. This window has many tabs open. Yes it restore next time, but i want FF to ask me before closing it. </p><p>FF 84.0.1 Arch Linux </p>


created: 2021-01-03T00:10:09-08:00
updated: 2021-01-03T02:18:23-08:00
title: extension settings
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1380972;
creator: arturaaa90.3
content:
<p>hi. I tried to configure the extensions, but it turned out they could not be configured. Why is there no settings tab and how do I configure them? (tor has) <a href="https://ibb.co/J7NhbHj" rel="nofollow">https://ibb.co/J7NhbHj</a> <a href="https://ibb.co/KmbMWsm" rel="nofollow">https://ibb.co/KmbMWsm</a> <a href="https://ibb.co/72btSdK" rel="nofollow">https://ibb.co/72btSdK</a> <a href="https://ibb.co/DR512RD" rel="nofollow">https://ibb.co/DR512RD</a> </p>


created: 2021-01-03T00:05:09-08:00
updated: 2021-01-03T01:33:43-08:00
title: Cant drag files from windows into sites
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1380967;
creator: david.connor
content:
<p>Hi, in other browsers I can click on a file in an email or on my desktop and drag it into libraries such as onedrive.  Is this possible in Firefox and if so, how do it do it?  I am using Windows 10 on a laptop.  Thanks. </p>


created: 2021-01-02T23:47:24-08:00
updated: 2021-01-03T04:48:27-08:00
content: <p>az állandó bejelentkezés , mindig rendbe van a Google fiók ,EZ A BAJ </p>
tags: windows-7;desktop;privacy-and-security_1;needsinfo;firefox-840;
product: firefox
topic: privacy-and-security
locale: hu
answers: 1380999;
creator: tormajen23
title:
Nem jó dolog ,hogy 2021 jan 1- napján új kódot kértek  a régit is tudtam- jan 3-án ismét nem sikerült a gogle fiókba bejelentkezni,mostis tudom a rendes kódot. Amozillánál vagyok nem értem mért van ez.


created: 2021-01-02T22:04:27-08:00
updated: 2021-01-03T13:03:15-08:00
title: Missing Session Restore Files
tags: desktop;fix-problems;windows-10;firefox-830;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380955;1380956;1381079;1381086;
creator: pkxpzwceeortawjjth
content:
<p>I have "Restore previous session" checked but when I restart my computer Firefox does not start with the previous session. Currently I have many tabs open and need to restart Windows but I looked in my profiles folder and do not see any of the session files and backup folders. </p><p>Why are the session files (sessionstore.jsonlz4, recovery.jsonlz4, recovery.baklz4, previous.jsonlz4, sessionstore-backups) missing from the profile folder? </p><p>I can't restart Windows because I don't want to lose my tabs. How do I get Firefox to save the session to disk? </p>


created: 2021-01-02T20:11:04-08:00
updated: 2021-01-03T14:32:42-08:00
title: Problemas com Firefox e macOS Big Sur
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: pt-BR
answers: 1381099;
creator: betogzo
content:
<p>Olá! Estou tendo problemas com o Firefox e macOS Big Sur. Tanto o sistema operacional quanto o navegador estão atualizados na última versão oficialmente disponível para o público, e mesmo assim o problema persiste. </p><p>O que acontece é que quando uso o tema "Claro" (Light) no sistema operacional, o Firefox não altera cores de fontes, então ao digitar na barra de endereço, as letras são claras e não podem ser lidas. Anexei uma screenshot para ilustrar melhor. </p><p>Outro problema que tenho, independente do tema aplicado ao sistema operacional, seja claro ou escuro, é que ao selecionar um texto qualquer com o cursor, não aparece o "grifado", indicando a porção do texto que foi selecionada. Isso ocorre em qualquer campo da página. Eu consigo selecionar e manipular o texto, porém sem saber com exatidão o que realmente foi selecionado. </p><p>Para que fique registrado, a única extensão de navegador que tenho instalada é a adBlock, e ela não parece ter qualquer relação com o problema. </p><p>Agradeço desde já!  </p><p>Beto. </p>


created: 2021-01-02T20:01:09-08:00
updated: 2021-01-02T20:14:35-08:00
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1380924;
creator: lenhay1
title:
JUST today ACCEPTED THE LATEST from Mozilla - "UPDATE TO THE LATEST" & lost all my passwords - just hopeless - any ideas please

content:
<p>see above have been using for a few years - total frustration at the moment tho - was great with Firefox holding all passwords - regards len </p>


created: 2021-01-02T19:36:08-08:00
updated: 2021-01-02T20:16:34-08:00
title: Google search is redirecting to Yahoo!
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1380925;
creator: jlowe2831
content:
<p>When I try to search with Google, I get redirected to yahoo. Obviously some kind of malware has embedded itself. I have tried everything to remove it from Firefox. Please help. </p>


created: 2021-01-02T18:59:14-08:00
updated: 2021-01-02T20:53:59-08:00
title: Primary password
tags: mac-os;desktop;privacy-and-security_1;firefox-840;firefox-8401;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1380932;
creator: ebetf
content:
<p>I have successfully reset my password for my Firefox account. However, I am continually pestered by the pop-up window asking for my password, and this pop-up window will not accept my new password. I know the new password works because it logs me into my Firefox account.  Ideally I would like to disable this window, as I am on a secure computer, but I can't seem to do that while it refuses to accept my new account password. Please help! </p>


created: 2021-01-02T18:42:47-08:00
updated: 2021-01-03T09:19:17-08:00
title: Firefox very slow (vs Edge)
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380927;1380930;1380935;1380936;1381018;1381019;
creator: rjones.zx
content:
<p>Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser. </p><p>Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times: </p><p><a href="http://bbc.co.uk/news" rel="nofollow">bbc.co.uk/news</a>  Firefox: 14s Edge: 2s <a href="http://chess.com" rel="nofollow">chess.com</a>  Firefox: 19s Edge: 4s <a href="http://chess.com" rel="nofollow">chess.com</a> play vs computer  Firefox 38s Edge 2s </p><p><a href="https://youtu.be/er9jBysL0vE" rel="nofollow">https://youtu.be/er9jBysL0vE</a><a href="https://youtu.be/er9jBysL0vE" rel="nofollow">Firefox vs Edge (YouTube)</a>  </p><p><strong>So it's not my profile settings or extensions. </strong> </p><p>BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast! </p><p>Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)? </p><p>Thanks in advance. </p>


created: 2021-01-02T18:39:55-08:00
updated: 2021-01-02T20:42:56-08:00
title: Can we get a fix to history scrolling to top please
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1380929;
creator: b.e.noonan89
content:
<p>It's very annoying when you're trying to search for something in your history you can't remember the name of so you scroll down to where you think it is, open one thing and it takes you to the top so now you need to scroll down again, it makes the process incredibly tedious. </p>


created: 2021-01-02T18:09:56-08:00
updated: 2021-01-02T18:09:56-08:00
title: Specific website being bugged only for me
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: es
creator: ferran.epifanio.cervera
content:
<p>So, i have a site i usually visit a lot but since it's last change in firefox is not being displayed correctly, tried resetting the cookies and cache, resetting zoom and nothing, what can i do? </p>


created: 2021-01-02T18:03:34-08:00
updated: 2021-01-02T18:14:21-08:00
title: Firefox Default Search Option is Limited
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1380905;
creator: aritus7
content:
<p>Hello,  </p><p>Is there any way I can opt out of the big 5 or 6, regarding "default" search engines?  Do I need an add on for that?  Or is there a way I can have the freedom to choose how to look for info? </p><p>I am trying to default my Search Home page, or engine, or whatever to <a href="http://Yandex.com" rel="nofollow">Yandex.com</a>.  The add-on Yandex offers does not work, nor have been  updated for years.  </p><p>Am I locked by what ever Firefox offers, from the usual search engines?   </p><p>I am at an edge to forsake Firefox, after 20 years of having it as my default browser, because how cirppling and controlling regarding search engines.  </p><p>Thanx </p>


created: 2021-01-02T17:53:06-08:00
updated: 2021-01-02T17:59:21-08:00
title: Firefox and Ally Bank web site
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1380902;
creator: joedid
content:
<p>Experiencing weird behavior on Ally Bank's site, just recently. Some pages only partially load; some will more fully load on a reload command, but still not all options appear. Example: On the Transfer page, I can enter the source account for the transfer, but the target account and other info either doesn't appear at all, or is inoperable (dropdown box is dead.) Works fine in Chrome, which is where Ally support directed me. </p>


created: 2021-01-04T15:36:00-08:00
updated: 2021-01-04T15:39:03-08:00
title: Firefox 84.0.1 (64bit) won't load my website
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381387;
creator: murray8
content:
<p>My business website wont load in the latest (84.0.1 - 64bit) version of Firefox for Windows.  The previous version -84.0.0 did work.  Chrome is just fine and much faster, but my preference is for FF.   The home page loads (reluctantly), but manuy o the other pages won't load at all.  I have ghostery installed but disabled, but this hasn't been an issue previously, and I have tried it with out this add-in, and it made no difference.  I don't want to go to Chrome! </p>


created: 2021-01-04T15:29:17-08:00
updated: 2021-01-04T15:29:17-08:00
title: problem - firefox not update region of browser falling outside monitor screen.
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: sunnychan
content:
<p>I use Window 10 game bar to record a game in the Firefox browser. But region of the browser fall outside the monitor screen is not updated/refresh. As a result, it will record the video as part of it updated and these outside the screen not updated. As you can see from the attached screenshot , there is a left and right region. The right region of the recording fall outside the monitor screen does not change at all. Is there a walk around or fix for this. This problem does not happen in Chrome browser. </p>


created: 2021-01-04T14:59:16-08:00
updated: 2021-01-04T14:59:16-08:00
title: I can't set up my basic firfox browser
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: Gertrude714
content:
<p>I just installed firfox app on my new android phone. I can't seem to get to the stage of customizing my browser and searching the web in Firfox. </p>


created: 2021-01-04T14:42:39-08:00
updated: 2021-01-04T14:42:39-08:00
title: Installed firefox on second similar device
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: etownsend1112
content:
<p>I have been using Firefox on a surface pro 4. I recently bought a second surface pro 4, and installed Firefox on it as well. I used the second device to browse, and this filled up my top visited sites columns with new thumbnails. </p><p>Trying to use the original device, and all of my saved thumbnails with the important websites are gone. It would seem that my first device has synced to the second device, instead of the other way around. </p><p>Is there a way to revert to my original layout, before this sync, without having to try to remember all four  columns, and pin them manually? </p>


created: 2021-01-04T14:42:36-08:00
updated: 2021-01-04T14:51:03-08:00
title: messages.google.com
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381376;
creator: aldente
content:
<p>When I go to <a href="http://messages.google.com" rel="nofollow">messages.google.com</a> I get a blank white screen. I have the latest Firefox version. I have cleared history and cache. Windows 10. </p>


created: 2021-01-04T12:57:37-08:00
updated: 2021-01-04T15:05:06-08:00
title: Amazon Music will not play...
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381350;1381354;1381380;
creator: the6doyles
content:
<p>I just downloaded Firefox on my new Mac and when I go to Amazon Music - it says there is an error and it can't play.  Any suggestions??  It works fine on Safari, I'm not sure why it won't on Firefox? </p>


created: 2021-01-04T12:56:10-08:00
updated: 2021-01-04T13:50:30-08:00
title: Firefox 84.0.1 logs out on Big Sur every time you close it
tags: desktop;fix-problems;mac-os-x-1010;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381355;
creator: richardalexandershanks
content:
<p>Hi there </p><p>New Mac Book Pro M1 running Big Sur 11.1 </p><p>Firefox is being a nightmare. Forgets everything. Logs out of everything. Logs out of Firefox itself everytime I quit. So everytime i open firefox I have to sign in to Google (my homepage), BUT... because it has also logged me out of Firefox itself, I have to enter a very long password each time. Sooooo boring. </p><p>What is going on? Is this really apple not wanting people to use anything other than safari? </p><p>Any help gratefully received </p>


created: 2021-01-04T12:22:13-08:00
updated: 2021-01-04T12:22:13-08:00
title: Mozilla is eating my RAM, about 80% is used by Firefox
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: berniger
content:
<p>still not resolved, pages like facebook 1.5 gb ram , youtube 2 gb+ ram, <a href="http://opqa.com" rel="nofollow">opqa.com</a> 6gb ram are nearly impossible to use if you left open  why still in 2021? this problem its for years, maybe this could be a problem of use and then empty and then destroy variables </p>


created: 2021-01-04T12:17:33-08:00
updated: 2021-01-04T12:17:33-08:00
title: computer always HANGS UPON opening cpu.
tags: desktop;fix-problems;windows-81;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: salome789
content:
<p>Cursor doesn't move/open, etc. until I CNTL/ALT/DEL  opens TASK MANAGER TO REMOVE firefox/mozilla.  Any suggestions? </p>


created: 2021-01-04T12:01:36-08:00
updated: 2021-01-04T14:10:16-08:00
title: Audio problems
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381364;
creator: mordok33
content:
<p>I am running a raspberry pi4b with the Ubuntu 20**.   </p><p>I get audio out on everything that puts out audio, except the Firefox browser.   </p><p>I have checked each tab and find that I am able to mute and un-mute but still hear no audio. </p><p>Every suggestion I have found on line, Google, Ubuntu forms, etc has been of no help. </p><p>Can anyone here help me? </p><p>Thank you </p>


created: 2021-01-04T11:55:30-08:00
updated: 2021-01-04T11:55:30-08:00
title: HP printer problems in Firefox
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: dwyhalo
content:
<p>When I try to access the printer preferences for my HP P1606dn printer in Firefox I get this message: Function address 0x000000018007260C caused a protection fault </p><p>It used to work just fine, the only program giving me this error is Firefox, all other programs allow me to access the preferences just fine. It USED to work in Firefox. </p>


created: 2021-01-04T11:31:34-08:00
updated: 2021-01-04T14:24:42-08:00
title: Bookmarks
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381360;1381370;
creator: Lspcguy
content:
<p>Hello Good Folks...  </p><p>I'm Big Fan of my Bookmarks, but, I have a strange issue..  FF won't allow me to save a Bookmark *outside* the framed window??  Any ideas how I can fix this? </p><p>(I've looked around in the 'Search SUPPORT' area for a good while, ... but didn't find anything that really related to this particular issue.) </p><p>Thanks for any help !!  ;~) </p>


created: 2021-01-04T11:30:23-08:00
updated: 2021-01-04T14:15:27-08:00
title: firefox will not open https://intelreform.org/
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381356;1381367;
creator: jtm2
content:
<p>firefox will not open <a href="https://intelreform.org/" rel="nofollow">https://intelreform.org/</a> </p>


created: 2021-01-04T11:18:54-08:00
updated: 2021-01-04T11:18:54-08:00
title: Can't reach website in firefox while connected to VPN, chrome works
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: eric.evans1
content:
<p>I use a VPN at work for accessing some internal domains. Until last week I was able to reach them fine in Firefox, then it wasn't work when I logged in on Tuesday. What happens now is the tab seems to wait for a bit, then it times out with an error that it wasn't able to connect. Is there someway to fix this? </p><p>I'm able to reach these domains through other means like chrome browser (which I'm using as a workaround) or git. </p>


created: 2021-01-04T10:55:27-08:00
updated: 2021-01-04T14:57:01-08:00
title: I am running into a problem trying log on to a website so I can do my school work.
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1381368;1381371;1381377;
creator: lovedbuysomeone01
content:
<p>I am trying to log on to a particular web site so i can do my homework for the school i am in. </p>


created: 2021-01-04T10:42:48-08:00
updated: 2021-01-04T11:39:02-08:00
title: Find (CTRL-F) not working on certain webpages
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381330;
creator: van.knowles
content:
<p>My problem is similar to [<a href="https://support.mozilla.org/en-US/questions/1306525|this" rel="nofollow">one</a>], not sure it is related, so I'm posing a new question. </p><p>My problem happens when I access a certain page and try to find strings within it: </p> <ol><li> Go to this page: <a href="https://apps.legislature.ky.gov/law/statutes/chapter.aspx?id=38124" rel="nofollow">https://apps.legislature.ky.gov/law/statutes/chapter.aspx?id=38124</a> </li><li> Look for (CTRL-F) any search string, such as "repeal". Verify that the search is working. </li><li> Click on any of the links to sections (e.g., .510). </li><li> Go back one page to the original page. </li><li> Attempt to find the next search string or any search string. In my case, it does not work. </li></ol> <p>It does not matter whether I close the search bar and do CTRL-F again. </p><p>Ways to get find to work again in that tab: </p> <ol><li> Click on a link in the menu rather (e.g., Bills) rather than on one of the section links, then go back. </li><li> Type and follow a link to another website, then go back. </li><li> Close and reopen the tab.  </li></ol> <p>That's about all I know. </p>


created: 2021-01-04T09:59:36-08:00
updated: 2021-01-04T15:38:08-08:00
title: Firefox on my Win10 laptop - won't display weather radar images
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381385;
creator: rshriner
content:
<p>My Win10 laptop with Firefox v. 84.0.1 (64-bit) recently stopped displaying radar images on both <a href="http://Accuweather.com" rel="nofollow">Accuweather.com</a> and <a href="http://Weather.com" rel="nofollow">Weather.com</a>.  It will display the background map image but fails to display the radar overlay image of precipitation, clouds, etc.  I suspected at first that perhaps that might be caused by AdBlock Plus or other security/privacy software to block pop-ups; but after whitelisting both sites, examining potential options on my Firefox browser, clearing browser history, and reinstalling Firefox, I'm still unable to display radar images on either weather URL. </p><p>The failure to display radar overlays is the only symptom I've noticed.  I have no difficulty displaying radar images on my cellphone or using Edge on the laptop, so it would seem the problem is somewhere in the laptop or Firefox software; but the problem on the laptop began with no apparent connection to any updates of software, Firefox, or anti-malware, which sometimes cause unexpected problems.  I'm totally baffled! Do you have any suggestions for elsewhere to look? </p>


created: 2021-01-04T09:50:20-08:00
updated: 2021-01-04T09:50:20-08:00
title: Stop saving all image files as WebP?
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: Insulus
content:
<p>i felt like this thread never got solved and just a work around tossed at it <a href="https://support.mozilla.org/en-US/questions/1286715?page=2" rel="nofollow">https://support.mozilla.org/en-US/questions/1286715?page=2</a> </p><p>i also have this problem and it started a few versions back. it seems like firefox added support for webp and there does not seem to be a way to turn it off. i have a little programming experience but i am no expert, with that in mind and using the element inspector it feels like firefox is using webp as a wrapper for jpeg but even after repeated attempts to circumvent webp and go directly to the jpg through its own src= link to save the program will still save in webp.  </p><p>- i believe what would be most beneficial is for firefox to disable webp during the 'save as' essentially saving the image on your computer as intended or have an option to disable webp compatibility in its entirety.  </p><p>add ons are just that, added on by some rando in their basement. i have found quite a few benign add ons that add more than advertised. </p><p>it has been my experience that if apple uses it and its not a mainstream format that its just a headache. </p>


created: 2021-01-04T09:03:21-08:00
updated: 2021-01-04T09:45:41-08:00
title: Editing text box in protected PDF file
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1381314;
creator: cesar93600
content:
<p>Hello, since some browser updates (I think).  It is possible to edit text boxes in a PDF file protected by a password against modifications. When saving the PDF file, the name of the author and the date of creation do not change. When you reopen the edited file with Acrobat or other, the file is still password protected. The security of the PDF file is violated. Is this normal? </p>


created: 2021-01-04T08:56:30-08:00
updated: 2021-01-04T08:56:30-08:00
title: Fix slider and scrolling
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: fedya1659
content:
<p>I have very big and strange slider and non-smooth scrolling while in tor-browser it's normal. how to make it normal in firefox too? </p>


created: 2021-01-04T08:38:30-08:00
updated: 2021-01-04T08:38:30-08:00
title: When new page is opened, Firefox 'drops' to the bottom
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: dvdrttr14
content:
<p>I've been a Firefox user for years and never experienced this before.  When I open a new page, the page 'drops' to the bottom and I have to scroll back up to the top to start viewing the page. </p><p>Any ideas as to what's causing this?  Thanks </p><p>Using version 84.0.1 </p>


created: 2021-01-04T08:36:48-08:00
updated: 2021-01-04T08:36:48-08:00
title: "Add Bookmarks Menu to Toolbar" is not an option to restore bookmarks to toolbar
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: rick104
content:
<p>My bookmarks toolbar no longer has any bookmarks.  And per online support, the "Add Bookmarks Menu to Toolbar" is not an option availalble to restore them.  What I DO have when clicking on the bookmarking icon is 1. Bookmark this page. 2. Bookmarking tools  &gt; Remove bookmarks menu from toolbar  &gt; View bookmarks sidebar  &gt; Hide bookmarks toolbar 3. Search bookmarks  But there is no "Add Bookmarks Menu to Toolbar" </p><p>How do I restore my bookmarks? AND are all my associated Foxfire generated passwords at risk as a result of their disappearance? </p><p>Also, GHOSTERY suddenly appeared on Firefox. I did not install it. </p>


created: 2021-01-04T08:12:01-08:00
updated: 2021-01-04T08:12:01-08:00
title: How to down free 'Word" to replace deleted MS Word. Minimally tech skilled old man?
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: MBSS10
content:
<p><strong>bold text</strong>I deleted MS Word.  now trying to  find/install basic free Word.  Help must be simple as I am minimally tech capable old man. </p>


created: 2021-01-04T08:06:26-08:00
updated: 2021-01-04T08:07:11-08:00
title: Firefox MUlti Account Containers
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1381292;
creator: mr_robot
content:
<p>Although i love this extension  i have some problems with Firefox containers lately  I usually had 3 different containers for Google Gmail and YouTube but now for some reason i can separate Google from Gmail Firefox  84.0.1 (64-bit) </p>


created: 2021-01-04T08:03:59-08:00
updated: 2021-01-04T08:11:50-08:00
title: video not playing
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381294;
creator: sbpoole
content:
<p>My videos on Google Photos will not play.  Avi, Mov, or Mp4 video show "this video format is not supported".  Chrome and Internet Explorer has no problems playing them, just Firefox 84.0.1 (64-bit) </p>


created: 2021-01-04T07:57:09-08:00
updated: 2021-01-04T09:41:31-08:00
title: Windows 10 updates mess up my Firefox preference!
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381309;
creator: davef1325
content:
<p>Each time I get a "required" Windows 10 update I loose my Firefox preferences &amp; have to re-enter. How can I prevent these issues? Thank you! </p>


created: 2021-01-04T07:53:11-08:00
updated: 2021-01-04T08:01:07-08:00
content: <p>See subject </p>
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381288;
creator: klauspeter.dittinger
title:
firefox doesn't connect to google. Errormessage! Can somebody help me? Otherwise I won't use firefox anymore!!!!


created: 2021-01-04T07:51:42-08:00
updated: 2021-01-04T07:51:42-08:00
title: History
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: seprella
content:
<p>Happy New Year </p><p>How do I change, ie increase, the days my website visiting History is kept? Presumably 'about:config' remains the location for such settings; I have used this in previous versions,  for other changes, and am aware of the care needed here - 'Dragons'! And what is the current default setting for History? </p><p>While I'm here, is that excellent add-on 'Addictive Typing Lessons' by Tom Kennedy (I think) still available for this version of FF? I learnt to touch type with this, but now need to practise more. </p><p>Thank you </p>


created: 2021-01-04T07:32:29-08:00
updated: 2021-01-04T11:55:38-08:00
title: firefox 82.0.2 I cannot export bookmarks
tags: mac-os;desktop;bookmarks;firefox-820;firefox-8202;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381311;1381339;
creator: rickken
content:
<p>Hi all </p><p>I am running firefox 82.0.2 and I cannot export my bookmarks to html </p><p>When I take the jon file and check it on another browser many bookmarks are missing like a lot </p><p>Is there a tool I can use that will export my bookmark -- so the job gets done and I will remove my current version of firefox </p><p>Thank you all </p>


created: 2021-01-04T06:51:57-08:00
updated: 2021-01-04T06:51:57-08:00
title: Browser will not stay on top of other applications.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: info4412
content:
<p>Hi:  </p><p>Mac Version 10.15.6 (19G2021) Using Firefox (latest) </p><p>When I launch Firefox browser, if there are any other applications open it will drop under those. The Firefox application will not run on top of the other applications. I can not use Firefox if other applications are running as it keeps "hiding" itself under the other applications.  </p><p>Screen recording. <a href="https://d.pr/v/8PRPed" rel="nofollow">https://d.pr/v/8PRPed</a> </p>


created: 2021-01-04T06:50:58-08:00
updated: 2021-01-04T09:45:33-08:00
title: Trying to verify my e-mail with Rouvy, the cycling app and Firefox will ot allow
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381313;
creator: molly.gold
content:
<p>I created an account with Rouvy, the cycling App and they need to verify my e-mail. I went to my computer from my laptop and 4X attempt but Firefox states Non Secure browser. i replied to Rouvy that I am unable to connect with them as Firefox will not allow. I do not understand this non secure notice as Rouvy is a well known app. Also happened with the Swift  Bike App. I do need assist with this. Thank you! Molly Gold </p>


created: 2021-01-04T06:17:06-08:00
updated: 2021-01-04T06:35:41-08:00
title: web searching
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381269;1381270;
creator: picardanneray
content:
<p>When I'm on the Firefox browser, I note that if I want to search the web for something, it uses Google. Does that make sense? Did I do something wrong when I installed Firefox? If so, how do I correct it? Thanks. </p>


created: 2021-01-04T05:38:24-08:00
updated: 2021-01-04T07:26:50-08:00
title: do nothing when "browser-lastwindow-close-requested" is triggered
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1381283;
creator: User16
content:
<p>I am using services.jsm to addobserver "em-action-requested", "quit-application-granted", "quit-application-requested" : let { classes: Cc, interfaces: Ci, manager: Cm  } = Components; </p><pre> const {Services} = Components.utils.import('resource://gre/modules/Services.jsm'); </pre> <p>function ConfigJS() {  Services.obs.addObserver(this, "em-action-requested", false); Services.obs.addObserver(this, "quit-application-granted", false); Services.obs.addObserverr(this, "quit-application-requested", false); Services.obs.addObserver(this, "browser-lastwindow-close-requested", false);  } </p><p><br> I want that when one of these actions is triggered, nothing happens (no execution of the code related to these actions). ConfigJS.prototype = { </p><pre>   observe: function (aSubject, topic, data) { </pre> <p>//do nothing  } </p><p>does anyone have any idea how we can do this? Thank you </p>


created: 2021-01-04T05:17:25-08:00
updated: 2021-01-04T08:35:47-08:00
title: Transfer bookmarks to new desktop computer
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381264;1381301;
creator: hogwild_jones
content:
<p>How do I save my bookmarks so that I can copy or add to a file for transfer to new computer. </p>


created: 2021-01-04T04:44:43-08:00
updated: 2021-01-04T11:48:43-08:00
title: The icons for my addons are missing on the toolbar
tags: desktop;customize;needsinfo;
product: firefox
topic: customize
locale: en-US
answers: 1381244;1381257;1381332;1381338;
creator: davy49
content:
<p>Hi, I recently decided to start using firefox again to see if I like it better now after not using it for quite awhile now. I would have to say that since the last time that I tried it's improved. Right now my single biggest issue is that all of my add-on icons aren't showing up on the address/toolbar. Currently they also aren't showing in the overflow menu area either (some are &amp; some aren't), is that now the new 'normal' ? </p>


created: 2021-01-04T04:41:52-08:00
updated: 2021-01-04T13:45:50-08:00
title: youtbe length of the videos
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381241;1381260;1381293;1381299;1381300;1381302;1381307;1381346;1381351;
creator: klotho2
content:
<p>Hello dear support, </p><p>since a few days, the youtube main site doesent shows the length of the videos. Thats very sad, because the displayed length of the video helped me, to select witch video I would like to watch and witch not.  </p><p>With Internet explorer or Microsoft Edge everthing is ok. Do you have any ideas how to solve this? </p><p>Thanks a lot and kind regards, Klotho </p>


created: 2021-01-04T04:26:49-08:00
updated: 2021-01-04T04:55:55-08:00
title: why does uBlock Origin selector not work on this support forum?
tags: mac-os;desktop;privacy-and-security_1;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1381242;
creator: killmoreidiots
content:
<p>click toolbar icon click eye dropper </p><p>fail </p><p>cannot select items on this forum.  I tire of the yellow rectangles. </p>


created: 2021-01-04T04:22:22-08:00
updated: 2021-01-04T04:22:22-08:00
title: browser.history.showSessions
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: jacqandric
content:
<p>l'hhistorique ne fonctionne plus la chaine "browser.history.showSessions" est absente dans "about:config" </p>


created: 2021-01-04T03:55:17-08:00
updated: 2021-01-04T03:55:17-08:00
title: Is there any way to recover data from Program Files and not App Data?
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: JordyC123
content:
<p>Hi everybody, </p><p>I've lost a ton of my data after copying data over to a new drive and then formatting the old one. Unfortunately, because everything is in the hidden AppData folder, I forgot to make this visible and copy it over. However, I did copy my Program Files folder, so I was wondering if there is anyway to restore data using this folder instead? </p><p>There really ought to be a backup in there because people who are less experienced probably don't realise there is a hidden AppData folder. </p><p>I managed to restore the data from the hard disk but unfortunately it appears to be corrupt. I have tried the Jefferson Scher tool, sadly it just showed up a bunch of symbols which were question marks inside a diamond so I think that may mean it's corrupt. </p><p>I've lost bookmarks and extensions. Two of the extensions were also tools that stored more data (one was a session saver and the other a to do list which had lots of ideas written down). It would be great if I could get any of this back. </p><p>I have all of the data that was inside the Program Files, but have lost all of the AppData files. </p><p>Kind regards, </p><p>Jordan </p>


created: 2021-01-04T03:15:21-08:00
updated: 2021-01-04T05:02:06-08:00
title: Stolen of my gmail account
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1381245;
creator: mohana24680m
content:
<p>Hi Firefox please recover my gmail account please recover it gmail.........[exclused]@gmail.com please firefox recover and send it to this gmail account.......[exclused]@gmail.com </p>


created: 2021-01-04T03:06:53-08:00
updated: 2021-01-04T03:06:53-08:00
title: form submit with inputs & files cause crash
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: jpcwen0205
content:
<p>When i do a form submit with javascript fecth model (not form action directly) in the form there are inputs &amp; files upload， when i do submit, before submit to server, it's crashed sometimes(not everytimes) </p><p>the mozilla crash report link is:  <a href="https://crash-stats.mozilla.org/report/index/97449b54-0511-43e7-9c9c-8a6520201230#tab-details" rel="nofollow">crash-stats.mozilla.org_report</a>  </p><p>thanks a lot. </p>


created: 2021-01-04T02:31:22-08:00
updated: 2021-01-04T02:42:00-08:00
title: Miért veszti el a PC ujraindítása után a "Sütik és oldaladatok" kivételi listáját ?
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: hu
answers: 1381191;
creator: simsa
content:
<p>Kaptam egy nagyon jó választ a kérdésemre (Miért veszti el a PC ujraindítása után a "Sütik és oldaladatok" kivételi listáját ?) de nem tudok rá válaszolni. A fiókomban (Firefox) nincs üzenet itt vagyok meglőve :( Köszönettel simsap. </p>


created: 2021-01-04T01:03:45-08:00
updated: 2021-01-04T14:13:49-08:00
title: web page language change
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381200;1381222;1381366;
creator: ben.hodge795
content:
<p>Why would a sites display language change like the link below?  It is HP's website so I'd assume it is reputable. <a href="https://parts.hp.com/hpparts/Default.aspx?mscssid=&amp;cc=CZ&amp;lang=CS&amp;jumpid=" rel="nofollow">https://parts.hp.com/hpparts/Default.aspx?mscssid=&amp;cc=CZ&amp;lang=CS&amp;...</a>. (image below too) I was browsing in English, it changed czech on that page, and then back to English on the following page.  Should I be concerned? </p>


created: 2021-01-04T00:49:48-08:00
updated: 2021-01-04T08:03:14-08:00
title: My website based on WordPress doesn't show images in Firefox while it works OK with Chrome and Edge
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381202;1381208;1381225;1381280;1381291;
creator: tomaszpiegat
content:
<p>Hi, </p><p>I have a problem with my website since around Christmas. Website address is: <a href="http://www.geopryzmat.com/" rel="nofollow">http://www.geopryzmat.com/</a> </p><p>No images are visible when I open it with Firefox browser (up-to-date vetsion<em> 84.0.1 (64 bit)</em>). I opened the website with Chrome and Edge and there are no problems.  What can be a problem? </p><p>Best regards, Tomek </p>


created: 2021-01-03T23:47:57-08:00
updated: 2021-01-03T23:47:57-08:00
title: firefox crash with no crash report
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: okioto
content:
<p>Hello!  I hope u can help me with this. My firefox crashes from time to time when I drag a picture into my photoshop, only if i downloaded it with firefox earlyer. Firefox doesn't count that as a crush, gives no report in logs. It is very annoying, because i do that opetration many times per day, so at least a few times per day i get that crush. I've tried every sugestion i found on firefox website to fix crushes, but it didnt work. When i bought new PC, installed new windows, new photoshop and ofcource new firefox, all latest versions with all latest updates of all programs and drivers, i hoped that i won't have that problem any more, but i was wrong.  It's still there and it does the same thing it did on my old computer. Also my pc started to freeze for a second when youtube is loading next video, but thats new. The crushing problem last for a year or so. </p>


created: 2021-01-03T23:34:52-08:00
updated: 2021-01-04T04:28:19-08:00
title: Update has caused Firefox to lose passwords and cookies... again
tags: desktop;cookies;windows-10;firefox-840;
product: firefox
topic: cookies
locale: en-US
answers: 1381216;1381219;
creator: andy.joel
content:
<p>Firefox has just updated to version 84, and has lost all my passwords, and I think cookies too. This is the second time this has happened. </p><p>I have had a look in Windows Explorer to see if there is an older file (C:\ProgramData\Mozilla), but nothing there that looks hopeful at all. </p><p>I have to ask myself: Should I be using Chrome? </p>


created: 2021-01-03T23:28:47-08:00
updated: 2021-01-03T23:28:47-08:00
title: Citrix MyDesk
tags: desktop;other;windows-10;firefox-840;firefox-8401;
product: firefox
topic: other
locale: en-US
creator: michaelaandrews
content:
<p>Since a recent upgrade to Firefox (current version 84.0.1 (64 bit)  </p><p>I'm unable to login to my work Citrix MyDesk initial screen (see attached). I can enter in my credentials but the login button no longer responds. </p><p>I turned off Enhanced Tracking Protection for this site and reloaded page but I get the same response. I've no issues with other browsers. </p><p>Many thanks Michael </p>


created: 2021-01-03T22:40:07-08:00
updated: 2021-01-03T23:18:14-08:00
title: Bookmarks will not restore.
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381173;1381174;
creator: burgie42
content:
<p>Bookmarks will not restore after a lot of troubleshooting e.g. different dated bookmarks, older versions, 32 bit version (my system is 64 bit) after I had to reinstall Win 10. </p>


created: 2021-01-03T22:05:43-08:00
updated: 2021-01-03T22:32:03-08:00
title: Can't Log into yahoo account
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381167;
creator: mss_burr
content:
<p>Hi, </p><p>I need help. Firefox is blocking my mss_burr from logging into youtube. I can log in with my other account, But I need access to info on my  mss_burr  to gain access to my channel list. I have no issue through Google chrome. </p><p>Please help. I dont want to have to leave Firefox for chrome permanently.  </p><p>MssBurr, </p>


created: 2021-01-03T22:03:25-08:00
updated: 2021-01-03T23:09:53-08:00
title: Firefox refresh
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381168;1381172;
creator: mspeedp5
content:
<p>How do I transfer all my bookmarks from my android phone to my laptop? I did the refresh on my laptop and lost them all. </p>


created: 2021-01-03T19:10:15-08:00
updated: 2021-01-04T04:43:29-08:00
title: Annoying Suggestions
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381150;1381235;
creator: knobman
content:
<p>How can I get rid of those darned suggestions that keep popping up?  When an order form asks for my address and I type in the four-digit house number, Firefox pops up a suggestion which is very often WRONG!  I almost entered an address with the same numbers but in a different city, which that suggestion system popped up; fortunately, I caught the error before submitting my order.  For me it's this simple:  I DON'T WANT THOSE DARNED SUGGESTIONS!  IT'S UP TO ME TO TYPE IN THE CORRECT ENTRY ON EACH FIELD. </p>


created: 2021-01-03T18:58:51-08:00
updated: 2021-01-03T20:02:43-08:00
title: Cannot import bookmarks
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381155;
creator: juliehare436
content:
<p>I had a reinstall of Windows 10 and a lot of my apps were not reinstalled and Firefox was one of them. When I reinstalled Firefox and opened the program there was an error message that the bookmarks and history files could not be imported because a program was using one of files. I tried all of the fixes suggested on the website and nothing works. are there any other suggestions for a fix. </p>


created: 2021-01-03T18:29:26-08:00
updated: 2021-01-03T19:21:06-08:00
title: About opening a tab in a new tab (not new window) conveniently
tags: desktop;beta;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1381145;1381147;1381151;
creator: SolidBlock
content:
<p>I found when pressing Alt+Enter in the address bar, the link will open in a new tab, which is nice. But if I press Alt+click a link in the page, the link does not open in a new tab (while Shift+click can open in a new window as expected). I'm not sure if it's a problem, but I hope Firefox can have this feature so that opening a link in a new tab can be more convenient. </p><p>Besides, in some browsers, drag a link to a nearby place will open in a new tab. However, in Firefox, this manner does not work, unless I drag a link to the tabs bar. </p>


created: 2021-01-03T17:48:51-08:00
updated: 2021-01-03T18:53:23-08:00
title: Disably overly insisting updates
tags: linux;desktop;beta;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1381132;1381136;1381138;1381140;
creator: aikbox
content:
<p>When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "we need to restart to finish updating" &lt;- this last bit is VERY annoying. Is there a way to keep FF working in such situation? I usually have 3 FF profiles running, about 10-20 tabs each and when it suddenly does this - I can restart them all but when it is suitable for me. </p><p>The only solution I can see so far is disabling updates via group policies (which is not well documented, where do i put this policies.json on fedora? need to google that). </p><p>Any other ways to keep updates and FF running until I decide when to restart? Thanks. </p>


created: 2021-01-03T17:06:20-08:00
updated: 2021-01-03T20:04:39-08:00
title: my.yahoo weather
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1381157;
creator: rhkrhk
content:
<p>how do I get rid of the weather overlay on my.yahoo?  I know what "rain" means and don't need to see raindrops obscuring the underlying information.   </p><p>thanks </p>


created: 2021-01-03T16:20:11-08:00
updated: 2021-01-03T19:09:42-08:00
title: Syncing to 2nd computer
tags: mac-os;desktop;sync;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1381135;1381148;
creator: netra
content:
<p>I am logged in to Firefox on my iMac. I added the 'master password' and wrote that down as my Firefox password, and deleted the previous password. It is only 4 characters. </p><p>I now want to sync to my Macbook Air, but it does NOT accept that password, complaining that it is only 4 characters.  </p><p>How can I sync to my Macbook Air? </p><p>Thanks! </p>


created: 2021-01-03T16:00:06-08:00
updated: 2021-01-03T16:00:06-08:00
title: No se puede cargar este sitio redirigiendo
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: es
creator: pensarengrande2012
content:
<p>Hola, un gusto estar en contacto. Espero puedan ayudarme, cuando selecciono en el panel de control de WIX <em>Editar Sitio</em>  para editar mi Página no me redirecciona a la página para editar me carga otra sección de WIX distinta y me sale esto  '<strong>no se puede cargar este sitio redirigiendo'</strong> y no tengo otra forma de entrar para la edición, ya Reinicie en modo seguro, Elimine cookies, Restablecí Firefox, con complementos, sin complementos, Reinstale, etc. Con Google Chrome carga bien y tengo Firefox como Navegador Predeterminado, poseo sistema operativo Windows 10 e Intel Core 3. ¡Desde ya GRACIAS!! Saludos. </p>


created: 2021-01-05T15:51:05-08:00
updated: 2021-01-05T15:51:05-08:00
title: Wordpress Website not (re-)loading in Firefox
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: admin340
content:
<p>Hi @ all, </p><p>our website <a href="https://ana-dismissed.de/" rel="nofollow">https://ana-dismissed.de/</a> is not loading in Firefox, or to be more precise it is loading often but on occasionally not reloading when refreshed. This only happens in Firefox, Safari and other Chrome-based Browsers don't show this, perfectly working there (as far as I could check). </p><p>I already checked Firefox developer tools, like console or resource loadings etc. There is no issue I can find. I'm completely lost, no hint at all, why this happens in Firefox only. </p><p>Please find a short video here: <a href="https://imgur.com/a/31XyiMi" rel="nofollow">https://imgur.com/a/31XyiMi</a> </p><p>I'm thankful for every hint into the right direction. </p><p>Best regards! </p>


created: 2021-01-05T15:40:56-08:00
updated: 2021-01-05T15:40:56-08:00
title: Firefox Notifications config alerts.useSystemBackend
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: ac1234
content:
<p>I have the alerts.useSystemBackend option enabled and it doesn't work correctly. </p><p>When a notification comes in, it goes into the action centre, but disappears after a split second. The notification animation can't even finish before the notification's gone. </p><p>I'm pretty sure it's a problem with firefox and not Windows, because notifications work for all other applications, just not Firefox. </p>


created: 2021-01-05T15:30:54-08:00
updated: 2021-01-05T15:51:33-08:00
title: Other Bookmarks drop down menu somehow added to bookmarks toolbar - how can I remove it
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381678;1381679;1381682;
creator: scribus
content:
<p>Somehow Other Bookmarks drop down menu was added to bookmarks toolbar - how can I remove it? </p><pre>It was never there before. I arrange my Bookmarks Toolbar so that only the icons are in the toolbar. Somehow the Other BookMarks drop down menu has appeared on the right end of the bookmarks toolbar after the overflow double arrow.  </pre> <p>I tried everything to delete it but it remains there. It's taking a lot of space on the toolbar and I dislike it. </p>


created: 2021-01-05T14:56:00-08:00
updated: 2021-01-05T15:15:33-08:00
title: Bookmarks defaulting to last bookmark location for no reason.
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381675;
creator: Marc7
content:
<p>So, I just noticed today that my bookmarks section is acting oddly. Normally it brings up the option for where to send a bookmark. But randomly, I've seen it suddenly switch to just defaulting to the last bookmark location. For example, I want to bookmark something in a bookmark folder I have specific for things related to writing, but when I go to bookmark the site, the first thing that comes up is the location I created for youtube videos. What exactly is going on here, and how do I fix that? </p>


created: 2021-01-05T14:49:28-08:00
updated: 2021-01-05T14:49:28-08:00
title: Firefox travou e não destrava de maneira alguma!
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
creator: formigasuicida
content:
<p>Olá pessoal, boa noite. Sou programador e ontem estava trabalhando em um projeto que deu meio errado. Estava criando um formulário HTTP por meio do php. Estava tudo indo bem, até eu fechar o firefox salvando a guia. </p><p>Agora, SEMPRE que eu abro o Firefox, ele está nesta guia completamente travado. Não consigo clicar em absolutamente nada. Não consigo usar os atalhos pra fechar a guia nem nada. Simplesmente ele travou no formulário e não me permite fechar a guia ou interagir com o software de nenhum jeito. </p><p>Foto do formulário que possivelmente causou a travação. Obrigado. Espero que alguém me ajude. </p>


created: 2021-01-05T14:47:20-08:00
updated: 2021-01-05T15:12:25-08:00
title: Remove "Other bookmarks" folder from Bookmarks Toolbar
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381673;
creator: mycsharp.ru
content:
<p>Hello. </p><p>My Bookmarks Toolbar always showed bookmarks from it's folder with "two arrows" dropdown button at the end, but since today the toolbar ends with "other bookmarks" folder. How can I remove this folder from the toolbar? </p>


created: 2021-01-05T14:06:17-08:00
updated: 2021-01-05T14:06:17-08:00
title: Banco de dados
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: pt-BR
creator: murilofreitasr
content:
<p>Onde fica armazenado o banco de dados com senhas e email dos usuários?Quem tem acesso a eles?Como essas informações ficam protegidas? </p>


created: 2021-01-05T14:04:18-08:00
updated: 2021-01-05T14:04:18-08:00
title: Extension for Firefox - Net Speed
tags: windows-7;desktop;tips;firefox-840;
product: firefox
topic: tips
locale: en-US
creator: fischer.bernhard.a
content:
<p>Greetings Everyone, </p><p>Locking for recommendation on internet speed testing as extension for Firefox. Didn´t get much out of the extension search. Thanks for your help, much appreciated. </p><p>Bernhard </p>


created: 2021-01-05T13:55:15-08:00
updated: 2021-01-05T13:55:15-08:00
title: Cannot access my Yahoo email account
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: kellrikki
content:
<p><strong>bold text</strong> I continue to receive the following message when I try to access my Yahoo email account: </p><p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://guce.yahoo.com" rel="nofollow">guce.yahoo.com</a>. PR_CONNECT_RESET_ERROR </p><p>This was occurring for a couple of weeks before the 84.0.1 update and continues now.  Any help would be appreciated.  Thank you.  (Screenshot attached) </p>


created: 2021-01-05T13:49:02-08:00
updated: 2021-01-05T13:49:02-08:00
title: Autocomplete
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: drhawn
content:
<p>My address bar autocomplete does not work well.  I start typing in the address bar, and a URL fills in, but perhaps not the one I want.  I keep typing, and the URL is blank except for the characters I type. </p><p>For example, I try to go to <a href="http://Google.com" rel="nofollow">Google.com</a>.  I type "G", and <a href="http://Grizzly.com" rel="nofollow">Grizzly.com</a> populates.  I continue typing "o", and it clears except for "Go".  <a href="http://Google.com" rel="nofollow">Google.com</a> shows up below the bar as a search result, but does not populate the bar even though I just visited.  I have history turned on and it shows up in my history list. </p><p>Some sites are fine, others will not populate without me clicking on search results. </p>


created: 2021-01-05T13:42:29-08:00
updated: 2021-01-05T14:01:57-08:00
title: Outlook on Firefox browser
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381663;
creator: NSVG
content:
<p>Hi, </p><p>It's been a few days that I cannot access my outlook account on Firefox, although that works fine via Chrome. Any idea on how to fix this? Thanks a lot </p>


created: 2021-01-05T13:12:18-08:00
updated: 2021-01-05T13:12:18-08:00
title: Restoring bookmarks to Firefox via Time Machine back-up
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: wyndhamf
content:
<p>Howdy All, </p><p>I have an iMac Retina 4K 2017, running Catalina 10.15.7 </p><p>I recently deleted Firefox completely because I was having serious problems with it becoming nonresponsive. I really want/need to restore my bookmarks and I'm hoping that one of you can help me understand how to restore my bookmarks from Time Machine back-up. I've been searching for and trying things but just can't seem to figure it out. I would truly appreciate any guidance you may offer. </p><p>Freddie </p>


created: 2021-01-05T13:10:46-08:00
updated: 2021-01-05T13:10:46-08:00
title: what happened to FF
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: joanne.crovets
content:
<p>Since the last update when I click on a link it goes nowhere, is so slow it is not the browser I loved. Any one else having these issues? </p>


created: 2021-01-05T12:51:11-08:00
updated: 2021-01-05T13:57:49-08:00
title: History is missing
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1381646;1381662;
creator: colin108
content:
<p>Hello. Firefox 84.0.1 on M1 Macbook Pro. History is set to Remember History, but Firefox doesn't show any history nor does it show any new sites visited. It does however suggest sites when typing in the address bar, seemingly based on browsing history.  Does anyone know how to reset the history so it is active and visible? tks </p>


created: 2021-01-05T12:45:45-08:00
updated: 2021-01-05T12:45:45-08:00
title: anmeldung / registration
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: CHRIS-MASS2020
content:
<p>hallo </p><p>ich habe hier eine Anmeldung mit einer Emailadresse,- welche mir gelöscht wurde,- &amp;es nach dem mehrmaligen zurücksetzen des Laptops mit dieser mich anmelden können,-  </p><p>und nun eine EMail an jene gelöschte emailadresse geht,- um mich anzumelden,-  </p><p>was nun machen?? </p> <hr> <p>hello </p><p>I have a registration here with an email address,- which was deleted from me,- &amp;es after resetting the laptop several times with this I can log in,-  </p><p>and now an email goes to that deleted email address,- to log me in,-  </p><p>what to do now? </p>


created: 2021-01-05T12:43:13-08:00
updated: 2021-01-05T13:01:31-08:00
title: Firefox is partially loading some web pages rendering them unusable
tags: mac-os;desktop;fix-problems;firefox-840;firefox-8401;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381647;
creator: matt_gilbert
content:
<p>When I log into certain pages, Firefox will say it has finished loading but functions like search bars or drop down menus do not come up, rendering the pages useless. Other times I go to log into an account but it only loads a blank white page. I have tried clearing caches and cookies already, as well as several other solutions posted on various asks and message boards. My Internet connection is fine and the pages load perfectly on other browsers. </p>


created: 2021-01-05T12:42:53-08:00
updated: 2021-01-05T14:05:28-08:00
title: Other Bookmarks popped up in Toolbar
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381650;1381656;1381659;1381664;
creator: Wallydave
content:
<p>On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar.  I am trying to remove it but have had no success.  I deleted the one website that was in Other Bookmarks but it is still in my Toolbar. How do I remove, Other Bookmarks from my Toolbar? </p>


created: 2021-01-05T12:33:56-08:00
updated: 2021-01-05T13:02:37-08:00
title: Mozilla Browser Issue?
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381648;
creator: ra2091
content:
<p>I suddenly can't log into my Southwest account through my Firefox browser on my Windows PC.  It's just become an issue in the last couple of days.  I get an error saying my request cannot be completed, please try again later.   </p><p>I can, however, log on just fine with Firefox on my iphone.   </p><p>Any ideas for me to try? </p>


created: 2021-01-05T12:21:01-08:00
updated: 2021-01-05T13:03:46-08:00
title: My Site Isn't Loading In Firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381649;
creator: Alia04
content:
<p>Hey Mates, It's Been More Than 2 Weeks My Website Isn't Loading in Firefox But It Is Working In Other Browser IDK Why This Is Happening I Have Checked It On My Friend Laptop It Is Working There But In My PC It Is Not Opening I Have Cleared The Cache Even All Search History And Reinstall The Firefox But the Same Issue  Is Here Anybody Who Helps Me To Sort Out This Issue  Also, You May Check It Is Working There Or Not The Site I Need Help Is: <a href="https://bestofficeschair.com/best-office-chairs-for-long-hours/" rel="nofollow">Blog</a> </p>


created: 2021-01-05T11:59:01-08:00
updated: 2021-01-05T12:36:59-08:00
title: Can't save images to windows photo gallery anymore
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1381639;
creator: buchster1
content:
<p>I have a windows 10 laptop with firefox as the default browser. I do not like windows 10 photos, so I downloaded a older copy of windows photo gallery which I am used to and prefer. This has been working fine until recently. Now firefox saves images to windows 10 photos. I made sure to make photo gallery the default app for all images (jpegs etc.) but it still saves them to windows 10 photos. </p>


created: 2021-01-05T11:45:54-08:00
updated: 2021-01-05T12:12:37-08:00
title: hello
tags: linux;desktop;download-and-install;privacy-and-security_1;escalate;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1381627;
creator: workinforalivin
content:
<p>Hello  first time poster, going to try this out and see if it works. My problem no internet why am I asking for help here, I am at wits end grabbing at straws. I am suspicious that Firefox 78.6.0esr(64-bit) Addons: Noscripts, Https everywhere and Privacy badger, is not playing nice with my Alcatel linkhub HH41.(cat4 router, turbohub, a mobile router that uses a sim card) When I log on to the linkhub web management page (http://192.168.1.1/index.html#/index) Firefox, all addons shut down, has a lock icon with a red line through it in front of the address bar. clicking on the lock reveals "You are not securely connected to this site" At this page under the address bar on the left is " <strong>?</strong> You must logon to this network before you can access the internet" on the opposite side of the page on the right there is a radio button stating "open network login page" Clicking the radio button brings me to <a href="https://detectportal.firefox.com/success.txt" rel="nofollow">https://detectportal.firefox.com/success.txt</a> but the " <strong>?</strong> You must logon to this network before you can access the internet" remains, the only difference is in the top left hand corner of the main pane is the word success in lower case. </p><p>Spent 2.5hrs on the phone with bell yesterday, the first thing I told them was the linkhub's LAN/WAN indicator light was flashing, they didn't seem to care. </p><p>I'm almost ready to trash this thing I bought new from bell about a years ago. unless somebody has solved the same problem. I'm open to knowledgeable suggestions. </p>


created: 2021-01-05T11:38:32-08:00
updated: 2021-01-05T11:38:32-08:00
title: Dolby audio
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: nomanridoy74
content:
<p>My laptop is dolby enabled laptop.When i play audio/video Microsoft Edge that time i can feel sound around me.But when i play same audio/video on firefox that time the sound isn't moving around me.I research about it on google.I got an information on dolby website that only Microsoft edge browser can encode or decode dolby sound in windows 10 platform/Safari 10+ on Mac. </p><p>But i use FireFox for default web browser and Microsoft edge for only work.(Because i think Microsoft Edge is more secure then Firefox.) Is there any way or setting to enable dolby on firefox please tell me? </p><p><br> Advanced thanks for replay. </p>


created: 2021-01-05T11:19:22-08:00
updated: 2021-01-05T11:19:22-08:00
title: FF Deletes My Sessions Despite Preferences Set Not To
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: seacleer
content:
<p>I have my FF preferences set to restores previous session when quitting, but when I restart my Mac with windows and tabs open, FF opens back up with no windows and tabs open, and when I click on Restore All Windows, nothing happens. </p><p>Why isn't this function working? </p>


created: 2021-01-05T11:17:43-08:00
updated: 2021-01-05T11:17:43-08:00
title: Google Drive Compatible Printing
tags: desktop;customize;windows-10;firefox-840;firefox-8401;
product: firefox
topic: customize
locale: en-US
creator: g6666p
content:
<p>I create and use many Google Drive Sheets and Documents.  However it seems Firefox cannot translate the scaling in these docs for printing, especially Sheets, and it’s driving me nuts.  I don’t know if it’s Firefox or Google.  I cannot find the proper settings.   I create a Google Sheet and everything looks normal on the screen, Ariel font Pt 10 or 12.  However for me, Firefox will not paper print a Google sheet, it only prints a .pdf file,  and the appearance of the pdf and final paper print is very small, too small to read or use.  I believe this only started in last year to two.  Is there a bug, or an add-on or extension, or setting that will correct this problem.  I’m running the current version of Firefox on the current version of Windows 10.  Thank you. </p>


created: 2021-01-05T11:07:23-08:00
updated: 2021-01-05T12:01:51-08:00
title: Google Analytics Display
tags: mac-os;desktop;fix-problems;firefox-840;firefox-8401;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381621;
creator: elliotspark
content:
<p>When I go to Google Ads to view our performance stats, the pages have an overlay of seemingly random words that make it very difficult to read.  This doesn't happen with the Chrome browser. </p>


created: 2021-01-05T10:29:51-08:00
updated: 2021-01-05T10:29:51-08:00
tags: desktop;websites;
product: firefox
topic: websites
locale: tr
creator: okaracal
title:
Web sitemiz tüm diğer modern tarayıcılar ile düzgün çalışırken Mozilla'nın tarayıcıları ile düzgün çalışmıyor

content:
<p>Merhabalar, </p> <a href="https://www.eyonetimnet.com" rel="nofollow">https://www.eyonetimnet.com</a> adresli web sitemiz diğer tüm modern tarayıcılar ile düzgün çalışırken Mozilla'nın tarayıcıları ile düzgün çalışmamaktadır. Bu durumu engelleyebilmek için eğer websitesine gelen kullanıcı Mozilla tarayıcı kullanıyorsa, kullanmaması gerektiğini ve diğer tarayıcıları tercih etmesini önermek zorunda kalıyoruz. Fakat bu durum kullanıcı deneyimi açısından oldukça fazla problem yaratmaktadır. Eğer problem hakkında yardımcı olabilirseniz çok memnun oluruz. Problemi kısaca özetlemek gerekirse sayfa yüklediğinde default olarak gizli olan bazı <div> tag'ler var. Bu <div> tag'ler belirli button tag'lere tıklandığı zaman açılması ve kullanıcının işlemleri yapması gerekiyor ama sayfa Mozilla ile açılırsa button tag'ler ile gizli <div> tagler açılmıyor. <p>Eğer test yapmak isterseniz static bir IP bildirirseniz bu IP için sistemin Mozilla tarayıcı'ları engellememesini sağlayarak, sizler için oluşturacağımız bir test kullanıcı ile sistemi test etmenizi sağlayabiliriz.(Mozilla Firefox PC 84.0.1 x64 kullanıyoruz) Saygılarımızla </p> </div> </div> </div>


created: 2021-01-05T10:22:30-08:00
updated: 2021-01-05T10:22:30-08:00
title: Need help to restore my account
tags: windows-7;desktop;other;firefox-840;firefox-8401;
product: firefox
topic: other
locale: en-US
creator: mseuffert
content:
<p>It appears that my account was reset and I was locked out.  I successfully reset my password but I cannot restore or recover my other information such as data, bookmarks, customization, preferences, etc.  It also appears that my desktop account no longer recognizes my android device.  Unable to sync with phone and QR Code recovery was unsuccessful. </p><p>Can you please help me restore my desktop/android account to where it was on Jan 3 2021? </p>


created: 2021-01-05T09:07:12-08:00
updated: 2021-01-05T11:22:54-08:00
title: Print to PDF in Firefox
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381571;1381573;1381578;1381604;1381609;
creator: castorcomploj1996
content:
<p>Chrome and Edge both allow for printing a web page to PDF. Why is this not possible in Firefox without an add-on in 2021? </p>


created: 2021-01-05T08:58:37-08:00
updated: 2021-01-05T13:09:47-08:00
title: sync status out of date
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1381651;
creator: jheinmoz
content:
<p>I have two computers "A" and "B", side by side, both logged in to Firefox accounts. </p><p>on A, settings/clients shows J's Firefox on A current device </p><p>J's Firefox on B Last seen 4 months ago </p><p>and on B J's Firefox on B current device </p><p>J's Firefox on A Last seen 4 months ago. </p><p>They are literally 6 feet apart.  Both running 84.0.1 (64-bit).  Ran "Sync now" on both, "Refresh status" on both. </p><p>What gives? </p>


created: 2021-01-05T08:49:33-08:00
updated: 2021-01-05T08:49:33-08:00
title: ec2-52-32-204-93.us-west-2.compute.amazonaws.com
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mace2
content:
<p>When I look at sockets using about:networking#socket I see 2 IP address. One of the IP address is 52.32.204.93 this is a domain "<a href="http://ec2-52-32-204-93.us-west-2.compute.amazonaws.com" rel="nofollow">ec2-52-32-204-93.us-west-2.compute.amazonaws.com</a>" The other is for Cloudflare. </p><p>why is FF opening a socket to 52.32.304.93 ? </p>


created: 2021-01-05T08:39:44-08:00
updated: 2021-01-05T10:29:05-08:00
title: problem with a webside
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381572;1381585;
creator: vicfrusciante
content:
<p>The web side for ProSeries Intuit : <a href="http://www.glance.intuit.com" rel="nofollow">www.glance.intuit.com</a> does not work. A message appears: We can connect to the server. How can I check that Firefox has permission to access to the above web? </p>


created: 2021-01-05T08:34:05-08:00
updated: 2021-01-05T09:21:14-08:00
title: problem woth a webside
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381574;
creator: vicfrusciante
content:
<p>I was unable to go on the : <a href="http://www.glance.intuit.com" rel="nofollow">www.glance.intuit.com</a> with a Technical Support Team to resolve an error. a screen popped up: We can connect to the server. How can I check that firefox has permission to access to the web? </p>


created: 2021-01-05T08:21:33-08:00
updated: 2021-01-05T08:21:33-08:00
title: Ctrl Shift V does not work in Ubuntu
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: str.write
content:
<p>I'm using Ubuntu 20.04 and Firefox 84.0. Ctrl Shift V does not do anything. Any way to fix, version to upgrade/downgrade? </p>


created: 2021-01-05T08:15:48-08:00
updated: 2021-01-05T09:22:22-08:00
title: Firefox repeatedly is 'not responding'
tags: mac-os;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381575;
creator: ajc_60482
content:
<p>Guys, </p><p>I need help!  My Firefox is essentially 'not responding' almost non-stop.  I can work now for about 15 minutes and then it doesn't respond.  I've cleaned cache, restarted, updated firefox, etc. etc.   </p><p>Help. </p><p>TC </p>


created: 2021-01-05T07:49:42-08:00
updated: 2021-01-05T07:49:42-08:00
title: Can't enable Firefox Accounts two-step authentication with KeepassXC on Linux.
tags: linux;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: dagglo
content:
<p>Hi! </p><p>I was trying to set up two-step authentication to my Firefox account with KeepassXC on Linux following this <a href="https://support.mozilla.org/zh-CN/questions/1276862" rel="nofollow">guide</a> : <a href="https://support.mozilla.org/zh-CN/questions/1276862" rel="nofollow">https://support.mozilla.org/zh-CN/questions/1276862</a> </p><p>But after all the things were done I've got this result (see picture attached). I was trying 3 times but wasn't succeeded. </p><p>If I click on the "Enable" button all the setup process starts from the beginning. "Refreshing status" also doesn't do the job. </p><p>What I'm doing wrong and how to fix this? </p>


created: 2021-01-05T07:32:19-08:00
updated: 2021-01-05T07:32:19-08:00
title: Nincs hang headseten
tags: desktop;websites;windows-10;firefox-840;firefox-8401;
product: firefox
topic: websites
locale: hu
creator: augusztin.tamas
content:
<p>Sziasztok! </p><p>Az alábbi hiba elhárításában kérnék segítséget.  Youtube vagy egyéb oldalnak Mozilla böngészőben nincs hangja, ha a headsetemet csatlakoztatom.  Más böngészőben ugyanannak az oldalnak van hangja.  Más hangeszköznek (asztali sztereo hangszóró) van hangja Mozillából is.  Driverek, windows update, Mozilla verzió rendben.  Más applikáció, pl játék, rendben.  Másik usb-s headset-et csatlakoztatva szintén nincs hang.  A Mozilla nincs némítva a mixerben.  Az automatikus lejátszás hang és videóra engedélyezve van. (Másképpen nem szólna a másik hangszórón sem) Ha a hangerőt változtatom miközben a YT megy, még ki is írja a bal felső sarokban, hogy szól a zene. De nem szól. Ha a hangerőt változtatom, rendszerhang van a headsetben, pittyeg vagy harangozik vagy minek lehet nevezni. :-) Egy vezeték nélküli USB-s és egy vezetékes USB-s Jabra headset-tel próbálkoztam. </p>


created: 2021-01-05T06:47:53-08:00
updated: 2021-01-05T11:04:58-08:00
title: How can I transfer firefox bookmarks from [defunct] computer hard disk?
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381556;1381601;
creator: teresavliddell
content:
<p>My old computer died. I've rescued the hard disk and have it connected to my new pc via usb.  I've an old json file on it dated 2019 but I need to get the bookmarks which are up to date ie end of 2020. Is it possible please? And why doesn't signing into my ff account automatically retrieve bookmarks?  Thanks for any help you can give ... Happy New Year! </p>


created: 2021-01-05T06:41:18-08:00
updated: 2021-01-05T08:54:00-08:00
title: Ctrl+Shift+Y and Ctr+Shift+A code handling source?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1381558;
creator: bibourokushi
content:
<p>In Firefox 78 ESR, where is the handling for the Ctrl+Shift+Y and Ctr+Shift+A shortCut key? </p><p>I guess these code is in the locaion of widget/, especially in linux it is in widget/qtk. But I cannot find the real code fragment for these handling. (In windows, Ctrl+Shift+Y key is not effective. In Linux, Ctrl+Shift+Y key is shortCut key for the download manager.) </p>


created: 2021-01-05T06:13:59-08:00
updated: 2021-01-05T10:58:30-08:00
title: Excel download
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: hu
answers: 1381523;1381597;
creator: tfodor
content:
<p>When I download an Excel fike from my own website (for example: <a href="https://www.tfodor.hu/pareto-diagram-excel.php" rel="nofollow">https://www.tfodor.hu/pareto-diagram-excel.php</a> Download = Letöltés) the attached image appears. The file is being downloaded. This is not the case with Edge and Chrome.When you download an Excel file from another webpage, you are asked to save or open it. </p>


created: 2021-01-05T06:09:51-08:00
updated: 2021-01-05T15:05:38-08:00
title: firefox unresponsive upon startup
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381577;1381629;1381645;1381671;
creator: radar
content:
<p>After installing audials (which I have uninstalled due to this firefox problem) when I start firefox, the FF window opens but is TOTALLY UNREASPONSIVE:  my home page does not load and nothing happens when I click on anything, including on the "hamburger".  This same thing happens when I start in safe mode. How do I fix this? </p><p>windows 10 x64 Firefox v84.x </p>


created: 2021-01-05T05:53:13-08:00
updated: 2021-01-05T09:01:30-08:00
title: blocked websites
tags: desktop;websites;windows-10;firefox-840;firefox-8401;
product: firefox
topic: websites
locale: en-US
answers: 1381563;
creator: rss.home.staging
content:
<p>403 Forbidden is coming up when I am trying to go to my own website.  What can I do to stop this? I prefer to use Moz://a, but I need to be able to get to the sites I need. </p>


created: 2021-01-05T05:38:17-08:00
updated: 2021-01-05T09:32:43-08:00
title: Firefox browser is not fitting on my screen. Top and bottom are cutoff.
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381580;
creator: waxmartin
content:
<p>Firefox browser all of a sudden is not fitting on my screen. Top and bottom are cutoff. Fullscreen F11 does not fix problem. </p>


created: 2021-01-05T05:36:28-08:00
updated: 2021-01-05T06:06:42-08:00
title: How to get rid of Bing search engine?
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381519;
creator: stevejinde
content:
<p>The Bing search engine seems to have embedded itself in my Firefox toolbar.  Now it's not in Options/Search/Search shortcuts and Google is my search engine default and works through the address bar correctly. I do have Ever Helpers "Speed Dial" installed but that doesn't seem to have any search engine options, so I don't know how I can get rid of the Bing search engine. Can you help? </p>


created: 2021-01-05T05:23:04-08:00
updated: 2021-01-05T06:10:07-08:00
title: aol mail
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381518;1381520;
creator: patriotpotter1
content:
<p>Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser <a href="https://mail.aol.com/webmail-std/en-us/error?code=ERR1800" rel="nofollow">https://mail.aol.com/webmail-std/en-us/error?code=ERR1800</a> </p>


created: 2021-01-05T05:08:18-08:00
updated: 2021-01-05T05:08:18-08:00
title: SVG displaying is not complete
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: mido.cs1988
content:
<p>We have an issue with the following link: <a href="https://www.nagwa.com/en/explainers/906187945802/" rel="nofollow">https://www.nagwa.com/en/explainers/906187945802/</a> </p><p>as the attached image there is an incomplete SVG, I tried this link on many browsers and it's working fine at all of them, so please let me know why this appears only on Firefox and how to solve this issue ? </p>


created: 2021-01-05T05:03:28-08:00
updated: 2021-01-05T05:03:28-08:00
title: Anfrage in deutsch / german: Startseite mit mehreren Registerkarten
tags: desktop;tips;windows-10;firefox-830;
product: firefox
topic: tips
locale: en-US
creator: sabinetorpus
content:
<p>Hallo und guten Tag, </p><p>ich möchte gern mehrere websites als Startseite haben, wenn ich den Firefox browser öffne. Wie das geht wird auf der Firefox Seite sehr gut erklärt. </p><p>Zwar ist es mir gelungen, google als Startseite durch drag &amp; drop auf das Haus Symbol zu ziehen. Jetzt würde ich habe gern weitere Registerkarten als Startseite festlegen. </p><p>Wenn ich (wie in der Erklärung) jedoch auf die Menüschaltfläche mit den drei Strichen klicke und danach auf "Startseite" klicke, ist das Fenster "Startseite und neue Fenster" leider  inaktiv, so dass ich nicht weiterkomme. Wie kann ich dieses inaktive Fenster aktivieren. Wo liegt der Fehler. </p><p>Ich hoffe sehr, dass mir bei diesem Problem jemand helfen kann und würde mich über eine Antwort sehr freuen. Vielen Dank im Voraus! </p><p>Beste Grüße, Sabine </p>


created: 2021-01-05T04:59:11-08:00
updated: 2021-01-05T04:59:11-08:00
title: Drop down menus will not stay open
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: stevejinde
content:
<p>Drop down menus will not stay open. For example Bookmarks. When I first start Firefox they seem to work OK, but then after a while the time that it remains open gets less and less, until I cannot find anything anymore. and it's not just the bookmarks, it's the same with all the drop down menus, those in the browser itself, those on websites and even the spellchecker. After a while I cannot even move the mouse in them. As soon as they open they close again! Also when using Google Maps on Firefox, sometimes I cannot even type a towns name in as after about 2 seconds or 3 letters it will mark the text and as soon as I type the next letter in, it overwrites what I have entered and so making it almost impossible to use! It was worse, and I went to Options/General/Performance and unchecked "Use hardware acceleration when available" and it got a little better, the problem isn't there straight away, but it is still there! </p>


created: 2021-01-05T04:16:56-08:00
updated: 2021-01-05T04:16:56-08:00
title: Add-on shortcuts keep getting unset
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: fvfjr
content:
<p>I am using uBlock Origin, and I keep having to set the shortcut for Element Zapper mode. I set it to alt+z and every once in a while the shortcut keeps being unset, then I have to go into settings and I see that it is empty and I have to set it again. </p>


created: 2021-01-05T03:13:53-08:00
updated: 2021-01-05T03:37:01-08:00
title: website is not loading images on firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381483;
creator: christinefung27
content:
<p>Hello there, we have a website <a href="https://cljewellery.com.au/" rel="nofollow">https://cljewellery.com.au/</a> which is running ok on Google Chrome but as we tested it on Mozilla, its images are not showing up there, there are blank spaces instead of images. Can someone help us fix this issue, please? thank you. </p>


created: 2021-01-05T02:53:17-08:00
updated: 2021-01-05T04:23:37-08:00
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1381484;1381502;
creator: akshay.kotgirwar
title:
Ogg extension video freezes(stops playing) after 2-3 seconds on mozilla firefox browser but this perfectly working on chromer broswer.

content:
<p>I have tried to view    115.114.10.246:9005/device_45.ogg url on firexbox browser but it gets stucked (freeze) after 2-3 seconds. But it is perfectly working on chrome browser. </p>


created: 2021-01-05T02:46:11-08:00
updated: 2021-01-05T02:46:11-08:00
title: taskbar hidden
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
creator: manhattanman
content:
<p>on firefox 78.6esr the taskbar doesn't appear when i mouse down to the bottom of the screen. </p><p>googling this provides no solutions. neither does another profile. apparently this problem has been around for several years. </p><p>what to do? </p>


created: 2021-01-05T02:46:08-08:00
updated: 2021-01-05T03:38:48-08:00
title: sound
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381485;
creator: dnm6916
content:
<p>I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some help. </p>


created: 2021-01-05T02:42:17-08:00
updated: 2021-01-05T02:42:17-08:00
title: Camara is starting message gets displayed in google meet
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8401;
product: firefox
topic: fix-problems
locale: en-US
creator: athithanvijay
content:
<p>Hi All, I have been using Firefox for many years. Recently microphone did not work in my laptop. As part of service they fixed hardware issue and installed windows 10. Then I tried to connect with Google Meet or WebEx, It seems camera and microphone audio don't seem to work as I expect. In screen, I see the message camera is starting and it stays there. </p><p>I am able to connect with other browsers. We did try several things. We couldn't find it. </p><p>Only one application is using camera at a time Browser asks permission to allow access to microphone and camera. Permissions in Privacy and Security also looks fine Sometimes windows defender asks for permission. There also it seems to be fine. Tried Firefox reinstall also. But Firefox somehow loads earlier settings. In other laptops Firefox works fine. </p><p>I am just wondering what could be root cause for this issue. Some settings need be done in Windows 10, defender or firefox as per my understanding </p><p>I involve in online teaching. Hence camera and microphone are important for me. </p><p>would appreciate your suggestions in trouble shooting. </p>


created: 2021-01-05T01:57:41-08:00
updated: 2021-01-05T02:05:48-08:00
title: Automatic fill of username and password on creating user account form
tags: desktop;beta;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1381466;
creator: mitzvon
content:
<p>I am a web developer. I am having an issue regarding the auto-fill for username and password. </p><p>The auto-fill is filling the username and password for the login form in my web app which is good but in creating user account the fields email and password are automatically filled which is not good. </p><p>The opera, edge and google chrome browsers works just fine. </p><p>Thank you. </p>


created: 2021-01-05T00:52:36-08:00
updated: 2021-01-05T05:44:28-08:00
title: Thunderbird: All received messages are immediatelly marked as read
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8401;
product: firefox
topic: fix-problems
locale: cs
answers: 1381461;1381462;1381464;1381465;1381475;1381476;1381478;1381515;
creator: ladislav.mertlik
content:
<p>Hi, I use Thunderbird about 10 years. As imap on several windows, mac and ios devices. Suddenly all received messages are immediatelly marked as read. On all Thunderbird devices i disabled setting to mark as read completely <a href="https://prnt.sc/wgl2hw" rel="nofollow">https://prnt.sc/wgl2hw</a> On mac and iOs this cant be set up. </p><p>How to fix it? thanks </p>


created: 2021-01-05T00:50:14-08:00
updated: 2021-01-05T02:08:02-08:00
title: I cannot use Facebook on Mozilla Firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381469;
creator: ka.er1
content:
<p>Please help me. I use Mozilla Firefox on my laptop (version 84.0.1) - and in the last few days I can't use Facebook - only the main page opens - two posts from the top, other posts are not loading, the page is white. When I want to go to my profile - there is only a white page and only a blue shadow moves across the bar. In private mode, everything works as before. I didn't change anything (perhaps unconsciously.) This problem is only on Facebook. </p><p>What is this? </p>


created: 2021-01-05T00:28:49-08:00
updated: 2021-01-05T02:08:45-08:00
title: Firefox update
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1381470;
creator: mukundadyta50
content:
<p>I downloaded firefox 68.0 for windows but it auto upgraded even when i switched off automatic updates and went to the latest version. how can i keep it at 68.0 version? </p>


created: 2021-01-05T00:27:34-08:00
updated: 2021-01-05T00:27:34-08:00
title: douwnloading ap1 files recognized as zip file
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: arielsason979
content:
<p>at the last time if i tried to download Ap1 files from Carel KSA site it is recognized as zip files. on other browsers it works fine </p>


created: 2021-01-04T23:49:10-08:00
updated: 2021-01-05T02:12:03-08:00
title: unable to load images from www.yu7ef.com
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1381472;
creator: greg5ta
content:
<p>unable to load images from <a href="http://www.yu7ef.com" rel="nofollow">www.yu7ef.com</a> with https added the web site does not work. I used to be able to just type <a href="http://www.yu7ef.com" rel="nofollow">www.yu7ef.com</a> and it worked.  how can I fix what you broke.  typical programmers can't leave well enough alone just have to break what is working for the majority of users </p>


created: 2021-01-04T23:11:03-08:00
updated: 2021-01-05T03:42:11-08:00
title: Real slow Facebook scripts
tags: desktop;beta;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381487;
creator: LarsErikOsterud
content:
<p>Anyone have any fix for the terribly slow Facebook scripts. Hangs for 30 secs. Warning from Firefox. Today whole brower just closed. It gets slower and slower the longer you use Facebook. I know the problem is the script. But can't you do something clever? </p>


created: 2021-01-04T22:58:33-08:00
updated: 2021-01-05T02:16:58-08:00
title: Other Bookmarks Folder on the Toolbar
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381474;
creator: qbasket
content:
<p>Previously I was accidentally able to place the "Other Bookmarks" Folder on the Toolbar, perfectly placed on the LH side, but it was inadvertently deleted from there, I can't remember how to replace it in that spot which is much more user friendly, and all other efforts have failed. I would appreciate help please. </p>


created: 2021-01-04T22:20:12-08:00
updated: 2021-01-04T22:20:12-08:00
title: Snadné a efektivní řešení pro převod souboru MBOX na soubor Outlook PST v systému Mac
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: charlee12smith
content:
<p>Výhled je známý pro své zabezpečení a pokročilé funkce. Uživatelé e-mailového klienta MBOX proto přecházejí k Outlooku. Takže s ohledem na to se tento blog zaměřuje na to, jak převést soubor MBOX do formátu souboru Outlook PST v systému Mac. </p><p><strong>Plus body e-mailového klienta aplikace Outlook</strong> </p><p>• Podporuje všechny položky poštovní schránky - kontakty, kalendáře, e-maily, poznámky atd. • Lepší bezpečnostní funkce • Interaktivní uživatelské rozhraní • Možnost konfigurace s dalšími e-mailovými klienty, včetně Exchange Server • Antispamová ochrana a ochrana heslem </p><p><strong>Expertní řešení pro převod MBOX na Outlook PST pro Mac</strong> </p><p>Získejte automatické řešení, tj. <strong>Mailvita <a href="https://www.mailvita.com/mbox-to-pst-converter-for-mac/" rel="nofollow">https://www.mailvita.com/mbox-to-pst-converter-for-mac/</a> MBOX na PST Converter pro Mac</strong>, což je testované a expertní řešení, které zajišťuje 100% bezpečný převod všech souborů MBOX do formátu souboru PST. K dokončení převodu musí uživatelé dodržet jen několik kroků. Bez jakýchkoli potíží se soubory MBOX převádějí do formátu PST v systému Mac i bez instalace aplikace Outlook nástrojem. </p><p><strong>Ruční způsoby, jak převést soubor MBOX na Outlook PST</strong> </p><p>Existuje několik manuálních metod pro převod souboru MBOX na Outlook PST. Nezaručují integritu dat, proto se doporučuje před provedením převodu pomocí manuálních metod uložit zálohu souborů MBOX. Dostupné manuální metody jsou - </p><p><strong>1. Převádějte prostřednictvím souborů EML</strong> </p><p>Nejprve převeďte e-maily MBOX do formátu souboru EML a poté tyto soubory importujte do aplikace Outlook pomocí funkce Import / Export. </p><p><strong>2. Převod prostřednictvím více e-mailových klientů</strong> </p><p>Tato metoda zahrnuje několik fází k získání převodu MBOX na PST. Zahrnuje přesun souborů MBOX do Apple Mail, vytvoření poštovních schránek v poštovním klientovi Eudora, import poštovních schránek do aplikace Outlook Express a nakonec import poštovních schránek z aplikace Outlook Express do aplikace Outlook. </p><p><strong>Omezení manuální metodou</strong> </p><p>K použití obou manuálních metod je nutná technická zkušenost. Vyžaduje také instalaci aplikací Apple Mail, Eudora, Outlook Express a Outlook. Kromě toho jsou manuální metody příliš zdlouhavé a zahrnují riziko ztráty dat. Proto je lepší zvolit profesionální řešení, tj. MBOX na PST Converter pro Mac Tool. </p><p>Tento software přímo převádí soubory MBOX do formátu souboru Outlook PST bez jakýchkoli omezení. Nástroj provede pouze několik jednoduchých kroků k provedení převodu MBOX na formát souboru PST aplikace Outlook. Můžete si vyzkoušet software z naší webové stránky a poté se rozhodnout pro jeho zakoupení pomocí úplného vyhodnocení. </p><p><strong>Skončí</strong> </p><p>S tímto blogem bychom rádi dospěli k závěru, že ať už existují manuální řešení pro převod MBOX na PST na Macu, ale všechna jsou nepřímá a mají složitou povahu. Nemůžete se na ně spolehnout. Proto je převod MBOX na Outlook PST pomocí profesionálního řešení diskutovaného výše dokonalým řešením. Ušetří vám to čas a cenné úsilí. </p>


created: 2021-01-04T22:07:01-08:00
updated: 2021-01-05T12:25:22-08:00
title: How do I restore a lost previous session
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1381446;1381448;1381459;1381467;1381471;1381568;1381570;1381622;1381630;1381635;
creator: mccool37
content:
<p>When I opened my computer, Firefox had crashed with the bug report window open. Without thinking however, I clicked on the Firefox icon in the toolbar which opened a new session in the homepage instead. When that happened, it didn't give me the option to restore my previous session (the option was grayed out) and hitting "Restart Firefox" in the crash window only opened another new tab at the home screen. </p><p>I had a decent number of tabs open that I would have like to keep open and I'm not able to remember all of them so is there a way to retrieve a lost session at this point? </p>


created: 2021-01-04T21:16:48-08:00
updated: 2021-01-05T03:43:08-08:00
title: Subject, From, Date, Order
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1381488;
creator: angels.three
content:
<p>I was used to the Subject, From, Date etc showing the <strong>latest email received</strong> to be at the bottom of the pane, but now it's at the top. I would like to know how to invert it? Regards, Robin Sheridan. </p>


created: 2021-01-04T17:54:48-08:00
updated: 2021-01-04T17:54:48-08:00
title: Mandatory to opt out of ETP2.0 to retain logins when deleting history?
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Alexandros_Homegas
content:
<p>After some searching I luckily finally found relevant results here and on other sites regarding the recent issues with getting logged out of sites shortly after ETP 2.0 rolled out, where the main solution to retain logins while still being able to delete history seems to be to go to `about:config` and toggle off the `privacy.purge_trackers.enabled` property (setting it from `true` to `false`).  </p><p>I wanted to understand more about this. I will periodically delete browser history typically for time ranges of either a couple hours, the whole day, or once in a while everything; the checkboxes I have selected are `Browsing &amp; Download History`, `Form &amp; Search History`, and `Cache`. It seems that clearing history will most likely mean that the ETP 2.0 feature will now think I've not visited certain sites within 45 days and will purge trackers including anything that saved my logins on these sites like Twitter and various Google sites, unless I toggle it off in the config.  </p><p>But when I toggle off this feature, what exactly do I lose out on with tracking protections? Am I essentially opting out of ETP 2.0 when I toggle off this config property? I would like to be able to retain my logins while still being able to periodically clear history like I've been doing before, and also ideally not be opting out of what might be a lot of tracking protection, if possible. Note that I do for sure use private windows whenever possible but sometimes I need to use normal windows and subsequent history deletions instead. </p>


created: 2021-01-04T17:25:00-08:00
updated: 2021-01-04T17:25:00-08:00
title: How to set zoom on a element using Javascript on Firefox?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: cesar.caiooliveira
content:
<p>I can change a page element on Chrome using zoom </p><p><strong>document.getElementById("pane-side").style.zoom = 0.5</strong> </p><p>Looks like Firefox did not support zoom, when i run the same code nothing happens. </p><p>Im searching for how to use zoom on Firefox, and i got this code: </p><p><strong>document.getElementById("pane-side").style["-moz-transform"] = "scale(0.5)"</strong> But the result was not what I expected: </p><p><a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-01-04-17-23-44-fa1a16.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-01-04-17-23-44-fa1a16.png</a> </p><p>Im trying to zoom out the element like on Chrome, any advice? </p>


created: 2021-01-04T17:16:47-08:00
updated: 2021-01-04T21:11:23-08:00
title: Menu Bar Color
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381439;
creator: leftcoastdave
content:
<p>The background color of the menu bar is dark blue.  It is too dark.  How do I change the color? </p>


created: 2021-01-04T16:40:30-08:00
updated: 2021-01-04T18:34:13-08:00
title: trying to run or reinstall I get a message saying firefox is already running
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381415;
creator: e_paul_butler
content:
<p>trying to run or reinstall I get a message saying firefox is already running and must be closed then when I close the process finishes </p>


created: 2021-01-04T16:21:26-08:00
updated: 2021-01-05T05:09:34-08:00
title: change tab bar background color
tags: desktop;customize;windows-10;firefox-820;
product: firefox
topic: customize
locale: en-US
answers: 1381451;
creator: ldekay46
content:
<p>Is there a way to change the color of the tab bar background. I typically have several windows open, different windows for different accounts, and I'd like to color code the tab bars to make them more easily recognizable.  Also, a black background makes it hard to discern a window when it's partially covered against a dark screen image. </p>


created: 2021-01-06T14:30:54-08:00
updated: 2021-01-06T14:53:24-08:00
title: suddenly "other bookmarks" appears in toolbar. cannot delete. why?
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381912;
creator: markandrewgordon11
content:
<p>Was away from my computer for couple of hours and came back and now suddenly "Other bookmarks" is in my bookmarks toolbar, for some random reason. I don't want it there. Tried right-clicking and context menu comes up, but "Delete" is grayed out. What happened with Firefox that this is suddenly there? Anyone know how I can remove it? Thanks! </p>


created: 2021-01-06T13:42:02-08:00
updated: 2021-01-06T14:48:27-08:00
title: Unable to open Office Files(Excel, Word, PowerPoint) directly from the browser
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1381909;
creator: batistalucas
content:
<p>I am unable to open Excel files from IBM Mail directly to Excel program. I need to download the files, then open it. Please assist. </p>


created: 2021-01-06T13:40:53-08:00
updated: 2021-01-06T14:52:33-08:00
title: "Other Bookmarks" Folder is pinned on the bookmark toolbar, any way to remove it?
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381910;
creator: natsudragneel5482
content:
<p>I casually clicked on Firefox today and i was greeted with a new folder in my bookmarks toolbar called "Other Bookmarks" (The folder in the picture that is named in my native language). I would like to find a way to remove this folder since it takes so much space in my toolbar for no reason and its useless for me. </p><p>There's no obvious way to take it off the toolbar, delete or even rename it (i know you're not supposed to delete it since this is a Firefox system folder but its annoying pinned there). I don't know if this is caused from a recent update but its really annoying... </p><p>Any help would be appreciated, and thanks in advance. </p>


created: 2021-01-06T13:11:58-08:00
updated: 2021-01-06T13:36:14-08:00
title: ebay searches from search bar in toolbar ?
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381894;
creator: snafu34
content:
<p>I recently discovered that I have a glitch using the Firefox 84.0 search bar in the toolbar.  If I do a Ebay search with one word in the description the search is completed nicely.  If I add another word to the description, the search takes me to the Ebay home page only.  I have tried this when signed out of Firefox and Ebay with the same results. I cleared cookies and site data which did nothing to help.  Same issues in safe mode. No matter the search criteria, one word searches work and two or more word searches do not.  I then found that I have three computers all having the same issue.   Perplexing.   </p><p>a search of golf take me to : <a href="https://www.ebay.com/sch/i.html?_nkw=golf" rel="nofollow">https://www.ebay.com/sch/i.html?_nkw=golf</a> a search of glove glove takes me to : <a href="https://www.ebay.com/" rel="nofollow">https://www.ebay.com/</a> </p><pre> Any thoughts ? </pre>


created: 2021-01-06T12:53:19-08:00
updated: 2021-01-06T12:53:19-08:00
title: Firefox Update & Sync
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: robertocobra84
content:
<p>Hello </p><p>After updating my browser, I lost all my bookmarks, I got a warning about syncing with the other device and so did but failed to back up. </p><pre>The browser has updated and I have factory settings. </pre> <p>Bookmark restore doesn't work as I only have one backup defult after updating. </p><p>If there is a chance to recover this data, there was a lot of it, now it will not be realistic to rebuild all these tabs. </p><p>Greetings Robert </p>


created: 2021-01-06T12:45:47-08:00
updated: 2021-01-06T12:45:47-08:00
title: Another Intruder
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: i_am_jim1
content:
<p>A few days ago a thing called <strong>Other Bookmarks</strong> decided to intrude/interfere with my Bookmarks Toolbar.  I can't get rid of it.  When I try to delete it, Delete is grayed out. I use the Bookmarks Toolbar constantly. I have condensed titles to squeeze as much onto it as I can, then this thing horns in and knocks three entries I use regularly off.   </p><p>How do I get rid of this damn thing I didn't ask for and won't let me delete? </p>


created: 2021-01-06T12:42:34-08:00
updated: 2021-01-06T12:42:34-08:00
title: How Do I Disable Password Manager/Now Firefox Lockwise?
tags: windows-7;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: gregcovy
content:
<p>I am one who never has and never intends to have any passwords saved or otherwise stored on any browser/website/app. Firefox prompts one to make a choice to do so or not via a drop-down box offering choices "Allow", "Don't Allow" and "Never Allow".  In spite of my repeated responses by clicking on "Never Allow", I am always, perpetually annoyed by being continually confronted with the same drop-down box...which tells me that "Never" does not in fact mean what it should. </p><p>If anyone can help me with any information directing me to a specific step or series of steps I can make to completely disable Password Manager/Firefox Lockwise...I would be extremely grateful.  It is yet another unfortunate reality of our "new collective normal" when we simply must engage the digital world that utterly disregards it actual negative impacts on flesh and blood. </p><p>What can I do to make this annoying and utterly useless drop-down box go away...forever...as in, appear "Never Again?" </p>


created: 2021-01-06T12:22:50-08:00
updated: 2021-01-06T12:22:50-08:00
title: Amazon Prime Video not playing 1080p
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: mike_powel
content:
<p>For month and several versions of Firefox (now running on 84.0.2 64bits), videos on Amazon Prime Video cannot play in 1080p even when video quality in settings clearly indicates the required internet speed is available for 1080p quality (sorry for the french language in the screen-capture but the number of 6.84Go is visible and it is the required speed for 1080p). </p><p>I run on Windows 10, I have a download speed of 767Mbps (checked with <a href="https://www.speedtest.net" rel="nofollow">https://www.speedtest.net</a>) with a maximum of 1000Mbps download connection, I tried on two different laptops, tried with Firefox Nightly (currently 86.0a1 64bits version) and nothing works. </p><p>There used to be a trick that worked until about last August : you had to search the title of the movie you wanted to watch in the Amazon Prime Video search-bar, press enter and click on the play icon of the movie. Any other time you clicked on the play icon, only HD was available but with the trick you could still get 1080p. Annoying but working. Now the trick doesn't work, internet is not helpful, although I'm glad (so to speak) to see that I'm not the only one with this issue. </p><p>Any help is appreciated, thank you in advance. </p>


created: 2021-01-06T12:17:25-08:00
updated: 2021-01-06T12:17:25-08:00
title: Lost all data (history, bookmarks, logins), (maybe it´s problem caused by automatic update)
tags: desktop;download-and-install_1;windows-81;
product: firefox
topic: download-and-install
locale: en-US
creator: lubik92
content:
<p>Hi, </p><pre>              I have problem with mi web browser (Mozilla). I start PC and browser before 10 minutes and i figured that deleted all my history, bookmarks, all remembered logins (names, passwords), and just everything. It looks like I have installed a brand new web browser. I think it will be some new update or something like that. </pre> <p>Thank you for your help. </p>


created: 2021-01-06T11:59:36-08:00
updated: 2021-01-06T12:19:32-08:00
tags: desktop;tabs;windows-10;
product: firefox
topic: tabs
locale: en-US
answers: 1381883;
creator: jamesosbourneholmes
title:
This is getting old. Pinned tabs disappear and must be re-entered by hand.  The Extension, Tabs Backup and Restore does not work

content:
<p>Why?  I note there are over 2300 people who have reported this issue.  The Extension, Tabs Backup and Restore looses saved sessions and replaces them with sessions with only a few tabs.   1.  What can I do until someone fixes FF? 2. When it is going to be fixed?  Is there an extension that works to restore pinned tabs?  </p><p>I have now spent several hours re-pinning tabs. </p>


created: 2021-01-06T11:44:36-08:00
updated: 2021-01-06T11:44:36-08:00
title: sound control of Firefox doesn't work with keyboard
tags: mac-os;desktop;tips;firefox-840;
product: firefox
topic: tips
locale: en-US
creator: punkachien
content:
<p>hello  Sound control of Firefox (youtube, ...) can't be controlled by the keyboard on my macbook pro whereas it's working very well on my iMac. On my laptop, when I push on PLAY, it runs iTunes. What can I do ?  thank you for your help FD </p><p>setup macbook pro :  Mac OS 10.12.6 with Firefox 84.0.2 </p>


created: 2021-01-06T11:41:17-08:00
updated: 2021-01-06T11:41:17-08:00
title: Firefox cerró sesión sin mi permiso
tags: windows-vista;desktop;fix-problems;firefox-520;
product: firefox
topic: fix-problems
locale: es
creator: macabapa
content:
<p>La ultima vez que utilicé firefox -antes de fin de año- funcionó bien, hoy iba a reivisar mis correos y me encontré la desagradable sospresa que firefox cerró mi sesión abusivamente, borró mi configuración, marcadores y contraseñas y ahora no puedo utilizar mis correos o redes sociales porque su "confiable" cuenta NO GUARDÓ NADA perdí marcadores que tenían 13 años con información de la universidad, investigaciones, etc ¿qué puedo hacer para recuperar mi información? </p>


created: 2021-01-06T11:30:50-08:00
updated: 2021-01-06T14:55:48-08:00
title: My website is live, but Firefox won't show it
tags: desktop;websites;windows-10;firefox-840;firefox-8401;
product: firefox
topic: websites
locale: en-US
answers: 1381882;1381885;1381913;
creator: bartgragg
content:
<p>My website, <a href="http://www.bluecollaru.com" rel="nofollow">www.bluecollaru.com</a> <a href="http://www.bluecollaru.com" rel="nofollow">www.bluecollaru.com</a> has been verified live in MS Edge, and by GoDaddy  And it's verified it's live on <em>Chrome for Android</em> and by <a href="http://isitdownrightnow.com" rel="nofollow">isitdownrightnow.com</a> </p><p>This happened just last night. If I type the URL directly into the Firefox address bar I get this message  "Hmm. We’re having trouble finding that site. We can’t connect to the server at <a href="http://www.bluecollaru.com" rel="nofollow">www.bluecollaru.com</a>." </p><p>I have cleared cache, cookies, history, cleared the Managed WP site cache, had GoDaddy clear the global cache, I've rebooted router and WiFi, I have disabled all plugins, allowed cookies (although my site doesn't use cookies) I get the same error in Private Mode. </p><p>I can do a Google search and the site comes up - I click on the name and it works just fine. </p><p>Anything I haven't done? </p>


created: 2021-01-06T10:46:05-08:00
updated: 2021-01-06T12:20:53-08:00
title: http://innerbeing.epizy.com/cwebgl/WebGLEarth.html
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1381861;1381865;1381867;1381869;1381877;
creator: christend7
content:
<p><a href="http://innerbeing.epizy.com/cwebgl/WebGLEarth.html" rel="nofollow">http://innerbeing.epizy.com/cwebgl/WebGLEarth.html</a> that should work in FIREFOX - it does not --- works in Chrome. "unreachable code" is not a real error, doh.  </p><p>you guys should fix your webGL (v 85.0b5) </p>


created: 2021-01-06T10:42:59-08:00
updated: 2021-01-06T10:42:59-08:00
title: Images Damaged
tags: desktop;websites;windows-10;firefox-840;firefox-8401;
product: firefox
topic: websites
locale: en-US
creator: NeoZiKa
content:
<p>Sometime when i try to upload/download images via firfox it be damaged for examble i try to use imgae with rog.asus event page and when i use web whatsapp too sometimes this happen have to change to other browser to upload and send images i removed all add-on and refreshed the browser and no help </p><p>the image became like attachment </p>


created: 2021-01-06T10:37:20-08:00
updated: 2021-01-06T10:37:20-08:00
title: firefox out of disk space
tags: windows-7;desktop;fix-problems;firefox-840;firefox-8401;
product: firefox
topic: fix-problems
locale: en-US
creator: parkercreekfarm
content:
<p>I keep getting the message 'Firefox is running out disk space'. Now it seems it is out and I can't download anything.  I went through the Firefox manage data suggestions, emptied the cache.  It didn't help.  I on Windows 7  ASUS desktop.  </p><p>What do I need to do? </p>


created: 2021-01-06T09:57:00-08:00
updated: 2021-01-06T09:57:00-08:00
title: Edit and resend with authorization headre
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: just_a_firefox_user
content:
<p>Using the developer console I'm running into the issue that using the 'Edit and resend' option when selecting a request in the network tab, results into a 401 due to the Authorization header missing from the request. When editing the request the header shows up fine, but after sending it it seems to be missing from the new request and thus also yields an error as result. </p><p>I've tried some other headers and they seem to show up just fine in the request so it seems like Firefox removes it on purpose so it doesn't seem to be a bug. I also vaguely remember it working in the past, although I can't tell for sure. Is there any configuration to disable this behaviour? </p>


created: 2021-01-06T09:50:15-08:00
updated: 2021-01-06T09:50:15-08:00
title: [Meta] How can I add an answer to an archived question?
tags: linux;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: dreua
content:
<p>I found this question as top result at Google but found a better solution myself that I think would be useful for others. Unfortunately this question is archived and I can not post answers there. </p><p>Question: <a href="https://support.mozilla.org/en-US/questions/1292350" rel="nofollow">Where did my bookmarked keyword searches go?</a> </p><p>Solution for the tech-savvy / developers: </p> <ol><li> Close Firefox </li><li> Go to your Firefox profile directory </li><li> Create a backup copy of places.sqlite </li><li> Open places.sqlite in an sqlite editor </li><li> Go to table "moz_keywords" and delete the line with the keyword you want to remove </li><li> Commit/Save and quit </li></ol> <p>Background information: In my instance the place_id of the keyword had a matching entry in moz_places but not in moz_bookmarks. Changing a title of another entry in moz_places however does not change the title shown in Firefox but edits done in moz_bookmarks are shown. I can only assume that there must have been a change of usage in these tables at some point in time and the moz_places entries are no longer shown in the bookmarks manager but are still accessible via keywords. </p>


created: 2021-01-06T09:39:17-08:00
updated: 2021-01-06T09:39:17-08:00
title: Foxfire browser
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: Summersue386
content:
<p>I think your browser gets linked to a Google account via computer by a hacker. Everything I do on my phone is not going straight to the intended place. For example when I've answered any emails? They get sent( it looks like it) but in reality, I will find them in Trash? Or Sent? Or other labels. My important email I never get until it's too late? Very frustrating!  This person is hateful. Can you help me please? Thank you for your time. </p>


created: 2021-01-06T09:35:03-08:00
updated: 2021-01-06T09:35:03-08:00
title: Bookmark toolbar
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: chuck.dorsey
content:
<p>This question has been asked and answered, but I need more help.  My computer just update to 84.0.2.  There is now a message "For quick access, place your bookmarks here on the bookmarks toolbar", and a link to manage your bookmarks.  When I open that link, I go to a new page entitled Library.  This shows the bookmarks I have always kept on the toolbar.  So how do I get these back on the toolbar and get rid of the "For quick access...." message? </p>


created: 2021-01-06T09:31:41-08:00
updated: 2021-01-06T09:31:41-08:00
title: Firefox will not open local htm file
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: hrg322
content:
<p>Firefox will not open a local .htm file that is part of the help function of an app. The path is file:///C:/Program%20Files%20(x86)/Nuance/Power%20PDF%2021/help/en_US/default.htm. I can navigate to the file and it will show up as follows: </p><p><a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-01-06-09-24-05-7a7d47.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-01-06-09-24-05-7a7d47.png</a> </p><p>When I click on the file "Default.htm" it will not open (just shows the back-and-forth blue dots on the tab). Curiously, when I click on the file immediately below it (editing_documents_in_wordperfect.htm) it opens fine. </p><p>Why is this? It works fine on Edge.  </p><p>My FF version 84.0.2 (64-bit). </p><p>Thanks. </p>


created: 2021-01-06T09:31:29-08:00
updated: 2021-01-06T09:31:29-08:00
title: lost bookmarks - followed help but proble...
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: me184
content:
<p>I seem to have lost the bookmarks - so I searched help, found out how to restore using the library window...but as I select a previous dated restore point (any of them) I obviously am told first that "this will replace..." etc. OK so I go ahead but then get a very terse error "Unable to process the backup file" So I searched on that found some tools to convert backups to html to be reimported... </p><p>But here's my question...I use sync across to other machines (android phone + another win10 laptop) - will either  a) these other machines serve as "repositories" I could more simply sync to and recover - if so how? b) me importing the recovered HTMl (from json) backup somehow spoil those machines own copies of the bookmarks in thee next sync? WORSE - I also seem to have lost  all the passwords...I see my profile as "default" and I am logged in the same name as on the other machines.... any advice is welcomed and TIA Phil </p>


created: 2021-01-06T09:27:25-08:00
updated: 2021-01-06T09:27:25-08:00
title: How to get my SmartCard reader to be recognized for FIDO purposes on my macOS Big Sur
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: neeldshah88
content:
<p>I am using Firefox on macOS Big Sur and trying to authenticate myself using the Yubico 5 NFC key using a Smartcard reader. </p><p>For some reason when I go to <a href="http://demo.yubico.com/u2f" rel="nofollow">demo.yubico.com/u2f</a> I can only see there are options either to use touchID or insert the USB key into the USB port but there are no options to tap the key on a USB NFC reader. </p><p>The same works just fine on a Windows 10 but for some reason not on the macOS Big Sur. </p><p>Are there some settings that I need to do in the browser so that it understands I need to use a USB Smart Card reader and not to insert the key? </p><p>On the macOS Big Sur the device does get recognized on the NFC Tools for Desktop native application so I know macOS is able to recognize my device. </p>


created: 2021-01-06T09:27:14-08:00
updated: 2021-01-06T09:27:14-08:00
title: Other bookmarks
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: lchaput1
content:
<p>Happy New year! I found out I have a lot of unnecessary bookmarks in My other bookmarks file. Can I suppress the section and redo another one? It would be easier than individually suprressing each which is a big chore. Thanks in advance. L </p>


created: 2021-01-06T09:27:04-08:00
updated: 2021-01-06T09:27:04-08:00
title: Firefox Browser Crashing
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: TheGMDMinNetwork
content:
<p>My browser keeps crashing.  When I visit a page, after a few minutes it crashes.  I tried opening the browser in Safe Mode and it continues to crash... </p><p>bp-ebb53a65-06dc-4028-9af7-c85a30210106 	1/6/2021, 12:14 PM 	 </p><p>bp-36b1a268-dad2-467d-8a41-1573a0210106 	1/6/2021, 12:12 PM 	 </p><p>bp-3adf84fe-b33c-4200-932b-ad4de0210106 	1/6/2021, 12:12 PM 	 </p><p>bp-491c224f-b6cc-4f92-aca7-eeb770210106 	1/6/2021, 12:12 PM 	 </p><p>bp-0d1978f2-aa54-44e0-974f-01ca10210106 	1/6/2021, 12:12 PM 	 </p><p>bp-480c6a0b-f05a-4824-b404-4bb9e0210106 	1/6/2021, 12:12 PM 	 </p><p>bp-d3d2cc94-c110-4662-9440-3be440210106 	1/6/2021, 12:12 PM 	 </p><p>bp-1224eb7a-f004-45e6-88cf-de28c0210106 	1/6/2021, 12:12 PM 	 </p><p>bp-cb971f1c-8366-4e1c-9d2f-96cfc0210106 	1/6/2021, 11:56 AM 	 </p><p>bp-ad0e4f10-e16a-4521-9c45-201170210106 	1/6/2021, 11:19 AM 	 </p><p>bp-1d141fa9-3e53-4071-a4bf-639ed0210106 	1/6/2021, 11:18 AM 	 </p><p>bp-3508798c-10fe-47f2-bbf8-f31cc0201108 </p>


created: 2021-01-06T09:23:59-08:00
updated: 2021-01-06T09:23:59-08:00
title: hacker
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Summersue386
content:
<p>Hello,  I wanted Foxfire because I know I have a hacker who has compromised everything I do on my phone. All of my accounts with Google. Even using my YouTube profile! I think they are using my name and information. I've been texted that I have a lot of traffic thru my email? They are allowing  users to go through my information and sharing my contacts. Also they are sharing files. I've tried to stop them but no matter what I do it will be undone. They are using a computer. I don't have a computer. I have a cheap tablet  and an LG stylus. Google won't help this person is a developer. If you look at my system logs they have completely changed my system. My event logs look as if they are blooming every move I make . Especially when I start to get close to finding out what's been happening! Please help me . I can not do it on my own. Thank you very much for your time. </p>


created: 2021-01-06T09:05:27-08:00
updated: 2021-01-06T11:14:34-08:00
title: Firefox update 84.0.1 blocked bookmarks and folders
tags: desktop;bookmarks;windows-8;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381832;1381864;
creator: aleksi.scott
content:
<p>1. Have you tried to move bookmarks from a folder to another or tried to create new folders since the update 84.0.1?  </p><p>I can't move bookmarks for example from "Other Bookmarks" to "Bookmarks Menu" and I can't create new folders since the update 84.0.1. Nothing happens. Occasionally something happens, but when I restart Firefox, every changes have gone! This is weird. New folders are gone and bookmarks are where they use to be! </p><p>2. The "Other Bookmarks" folder is really annoying. What other bookmarks? Why you people decided behalf of me what folders do I need? If I wanted a folder "Other bookmarks", I would created it myself. That's also why I tried to move bookmarks from "Other Bookmarks" to "Bookmarks Menu" but nothing happens.  </p><p>3.  Now some people have decided that they put the Other Bookmarks folder to the Bookmarks Toolbar! Now the Other Bookmarks folder is in two places at the same time! Are you crazy? And I can't even move bookmarks from the  Other Bookmarks folder. </p><p>4. I did this: </p><p>"Try to set browser.toolbars.bookmarks.2h2020 = false + restart." </p><p><a href="https://support.mozilla.org/en-US/questions/1311062#question-reply" rel="nofollow">https://support.mozilla.org/en-US/questions/1311062#question-reply</a> </p><p>That will remove the Other Bookmarks folder from the Bookmarks Menu but I still can't move bookmarks or create new folders because of the update 84.0.1? </p><p><br> <em>(edited to fix Firefox version from 80.0.1 to 84.0.1 - c)</em> </p>


created: 2021-01-06T08:57:53-08:00
updated: 2021-01-06T08:57:53-08:00
title: How to stop Huffington Post autoplay?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: pjcamp
content:
<p>I've disabled autoplay in Firefox just like every other sane person. Nevertheless, Huffington Post still manages to evade it. When I visit a page, autoplay is blocked. But if I leave it for any reason -- go to another tab, click a link and come back -- it starts autoplaying. First of all, how do they do this, and why doesn't the Firefox setting work in all instances? And second, how do I make it stop? </p>


created: 2021-01-06T08:54:14-08:00
updated: 2021-01-06T08:54:14-08:00
title: Tabs on bottom
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
creator: lruenes
content:
<p>I upgraded to version 84.0.1 and my tabs are now on top.  How do I get them back on the bottom, under the bookmarks, where I prefer them to be? </p>


created: 2021-01-06T08:47:29-08:00
updated: 2021-01-06T10:55:19-08:00
title: how do I remove "other bookmarks" from bookmarks toolbar ver 84.0.1
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381830;1381859;
creator: richb44
content:
<p>how do I remove "other bookmarks" from bookmarks toolbar, looks like this showed up with ver 84.0.1 </p>


created: 2021-01-06T08:46:55-08:00
updated: 2021-01-06T08:46:55-08:00
title: Refresh wiped out CSS file for Tabs on Bottom, again V 84.0.2
tags: windows-7;desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: lajefz
content:
<p>As stated above, tabs are back on top... ugh. Windows 7, FF 84.0.02  Made a chrome folder in profile folder made userChrome.css file </p><p>latest css I could find  /* TABS: bottom - Firefox 65 and newer */ </p> <ol><li>navigator-toolbox toolbar:not(#nav-bar):not(#toolbar-menubar) { </li></ol> <pre> -moz-box-ordinal-group: 10 !important; </pre> <p>} </p> <ol><li>TabsToolbar { </li></ol> <pre> -moz-box-ordinal-group: 1000 !important;  display: block !important;  position: absolute !important;  bottom: 0 !important;  width: 100vw !important; </pre> <p>} </p> <ol><li>tabbrowser-tabs { </li></ol> <pre> width: 100vw !important; </pre> <p>} </p> <ul><li>|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox { </li></ul> <pre> padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*adjust*/ </pre> <p>} </p><p>/* Firefox 65-73 */ </p> <ul><li>|*:root[tabsintitlebar]:not([inFullscreen="true"]):not([sizemode="maximized"]) </li></ul> <pre>#toolbar-menubar[autohide="true"] ~ #TabsToolbar{  bottom: var(--tab-min-height) !important;  padding-top: calc(var(--tab-min-height) - 20px) !important; /*adjust*/ </pre> <p>} </p><p>/* TABS: height */ </p> <ul><li>|*:root { </li></ul> <pre> --tab-toolbar-navbar-overlap: 0px !important;  --tab-min-height: 25px !important; /*adjust or omit to use density*/ </pre> <p>} </p> <ul><li>|*:root #tabbrowser-tabs { </li></ul> <pre> --tab-min-width: 80px !important; /*adjust or omit to use default*/ </pre> <p>} </p> <ol><li>TabsToolbar { </li></ol> <pre> height: var(--tab-min-height) !important;  margin-bottom: 1px !important;  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*omit*/  background-color: var(--toolbar-bgcolor) !important;  color: var(--toolbar-color) !important; </pre> <p>} </p><p>/* indicators - hide  */ .private-browsing-indicator {display: none !important;} .accessibility-indicator    {display: none !important;} </p><p>/* window controls hide*/ </p> <ol><li>TabsToolbar #window-controls {display: none !important;} </li></ol> <p>/* caption buttons - hide */ </p> <ul><li>|*:root[tabsintitlebar]:not([inFullscreen="true"]) </li></ul> <pre>#toolbar-menubar[autohide="true"] ~ #TabsToolbar .titlebar-buttonbox-container {display: none !important;} </pre> <p>Restarted and still tabs on top ! argh  TIA Jeff </p>


created: 2021-01-06T08:42:17-08:00
updated: 2021-01-06T14:16:35-08:00
title: Bookmark toolbar showing folder I don't want
tags: desktop;bookmarks;needsinfo;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381834;1381854;1381858;1381903;
creator: jewells03330
content:
<p>Hello, </p><p>I have my most important bookmarks and folders in my Bookmark Toolbar.  Today when I turn on the computer a bookmark folder that I don't want on the toolbar is now showing up and it's not letting me delete it.  Weirdly, when I go into manage my bookmarks and look at the Bookmark Toolbar folder this folder doesn't show as being part of the toolbar.  When I go to the folder in the bookmark manager screen it won't let me delete it.  If I try to move it into another folder it just creates a copy of the folder and does nothing for the copy of the folder in the toolbar that I'm trying to remove.  How do I get rid of this folder in my toolbar? </p>


created: 2021-01-06T08:35:15-08:00
updated: 2021-01-06T08:35:15-08:00
title: Unable to delete TAGS in Firefox desktop version : 84.0.2 (64-bit)
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: uday.krk
content:
<p>Hi,  </p><p>I'm using Firefox desktop version : 84.0.2 (64-bit). I noticed that there are duplicates for most of my bookmark tags due to upper case &amp; lower case.  </p><p>Example - "Wordpress" , "wordpress". (2 tags for the same word)  </p><p><strong>So I'm trying to delete these duplicate tag but unable to do so. </strong> </p><p><strong>Note : </strong>I was able to create new tags &amp; delete those. But those duplicate tags are not responding for deletion and If I rename a new one is being created like another new copy. </p><p>Any help would be appreciated. Thanks. </p>


created: 2021-01-06T08:06:58-08:00
updated: 2021-01-06T08:06:58-08:00
title: On 1-6-2021 the option to change/delete print header/footer content is gone
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: jflagler
content:
<p>It was there yesterday(1-5-2021) Here is what I used to do, go to a website that generates a pop up to print, wait for pop up, close print dialog box, select print, new box popped up with header button, go in change the header text and print. Today 1-6-2021 this can not be done this way and I don't see a way to change the print header anymore, the printing window is now different. </p>


created: 2021-01-06T07:39:43-08:00
updated: 2021-01-06T07:39:43-08:00
title: Unable to navigate within popups
tags: linux;desktop;other;firefox-840;firefox-8401;
product: firefox
topic: other
locale: en-US
creator: ccosse
content:
<p>Hello, for the last few days (since an update, I believe) I'm unable to navigate within any popup.  For example, I'm unable to append any file to an email b/c I can't navigate to the folder.  All navigation is broken within popups.   No keyboard navigation, no mouse, nothing.  Only esc key to pop-down. </p><p>Version 84.0.1 (64-bit) What’s new Mozilla Firefox for Ubuntu </p><p>Linux 5.4.0-52-generic #57~18.04.1-Ubuntu SMP Thu Oct 15 14:04:49 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux </p><p>Anyone else having this issue or know why the problem?  Thank you! -Charlie </p>


created: 2021-01-06T06:51:54-08:00
updated: 2021-01-06T06:51:54-08:00
title: Firefox Bookmarks Toolbar
tags: windows-7;desktop;bookmarks;firefox-840;firefox-8401;
product: firefox
topic: bookmarks
locale: en-US
creator: kathyjoe5
content:
<p>When I logged in this am. The Bookmarks File folder named OtherBookMarks was on my Bookmarks Toolbar.  I don't want it there and I cannot move it.  It also appears under the in the Bookmarks Tab where All Bookmarks are.  </p><p>How do I remove it from the Bookmarks Toolbar.  Thank you. </p>


created: 2021-01-06T06:38:05-08:00
updated: 2021-01-06T06:38:05-08:00
title: Nightly can't update itself and opens only on 2nd time
tags: desktop;beta;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: Qbsoon
content:
<p>Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restarting browser it didn't udpate and it didn't even restart, just close itself. So I downloaded latest version from mozilla site to update. But now I remembered that moment and checked what version I have. Guess what, it's that version I downloaded back then. And I can't update it still. I don't know what the error is, but I know what it's connected to it. Every time I open firefox I have to open it double. First opening does literally nothing, and I have to open it 2nd time to open it. </p>


created: 2021-01-06T06:14:20-08:00
updated: 2021-01-06T06:58:59-08:00
title: Video DownloadHelper
tags: mac-os;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1381807;1381809;
creator: europeanbargee
content:
<p>I am trying to install Video DownloadHelper on Firefox on a MacBook Pro 10.15.7 Catalina.  Clicking on 'Download,' I get 'video_downloadhelper-4-9-22-fx-sm.xpi'  And a message saying 'There is no application set up to open the document...'  It says to search the App Store - but there is nothing.  I have changed .xpi to .zip - but no luck.  How do I install Video DownloadHelper on my MacBook Pro running Firefox? </p>


created: 2021-01-06T06:14:04-08:00
updated: 2021-01-06T06:14:04-08:00
title: I cannot find the Dashlane Web app so my Mac using Big Sur cannot fill in my info
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: fw1
content:
<p>Firefox says it has the Dashlane Web app which will work, but I can't find it so I'm having to switch to Safari which does have it. I prefer Firefox if you can help me start filling in my info again. This problem began when I upgraded to Big Sur on my MacBook Pro. Thanks very much for any help you can give… </p>


created: 2021-01-06T06:13:35-08:00
updated: 2021-01-06T06:13:35-08:00
title: Video DownloadHelper
tags: mac-os;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: europeanbargee
content:
<p>I am trying to install Video DownloadHelper on Firefox on a MacBook Pro 10.15.7 Catalina.  Clicking on 'Download,' I get 'video_downloadhelper-4-9-22-fx-sm.xpi'  And a message saying 'There is no application set up to open the document...'  It says to search the App Store - but there is nothing.  I have changed .xpi to .zip - but no luck.  How do I install Video DownloadHelper on my MacBook Pro running Firefox?  Thanks. </p>


created: 2021-01-06T06:02:55-08:00
updated: 2021-01-06T06:02:55-08:00
title: Behavior of Closing The Last Tab of a Window and Reopening it
tags: desktop;tabs;windows-10;firefox-840;firefox-8401;
product: firefox
topic: tabs
locale: en-US
creator: eelooecho
content:
<p>Hi, I'm glad with firefox, but I'm here to inquire a small issue on tabs. </p><p>Currently, as I close the last tab of a window in firefox, it will be marked as a "recently closed" tab, which pops up on a new instance of firefox (by my setting of "reopen recently closed tabs on start"). However, I'd like it not to be opened if the "tab" itself is closed, because closing a tab (not a window) meanings I don't want to see it; and if the "window" is closed, then I may need it for the next time - I just want to put it aside for now.  </p><p>My question is, can I achieve this on firefox, namely, when I close the last tab of a window and open a new window, I won't see that tab; also, when I directly close the entire window, I'll be able to see it next time. In fact, this is the default behavior of the Chromium Edge which I think we can take. </p><p>What I don't like now is that the last tab is always there - when I close the tab and the browser, and reopen it, it's still there, as if it sticks here; I have to open a new tab + close the "last" tab + close the browser to get rid of it, and that's annoying. </p><p>My current work around is to set in about:config to force open a new tab after the last tab is closed; the trouble is that it makes closing the browser a bit difficult. </p><p>Thanks in advance, for looking at this support / feature request.  ( ´･･)ﾉ(._.`) </p>


created: 2021-01-06T06:02:27-08:00
updated: 2021-01-06T07:15:38-08:00
title: FireFox and mozilla apps on huawei appgallery
tags: desktop;other;windows-10;firefox-830;
product: firefox
topic: other
locale: en-US
answers: 1381813;
creator: arshiaazizi.aa17
content:
<p>Hi, I had a request that I wanted to say please publish the Firefox browser and Mozilla apps in the Huawei App Gallery so that Huawei users can easily download apps from a reputable source and vote for you through the App Gallery app. . Huawei phones do not have a Google Play Store and must be downloaded from the unofficial app store and cannot vote </p>


created: 2021-01-06T05:58:53-08:00
updated: 2021-01-06T06:08:01-08:00
title: access to the figures in my bank site is blocked when acces to others pages in same site does work
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1381806;
creator: schramm.gerard
content:
<p>when I want to have a look at my bank figures,access to the website is OK however access to the page showing figures is blocked when access to other pages of same site does work without problem </p>


created: 2021-01-06T05:28:45-08:00
updated: 2021-01-06T05:28:45-08:00
title: search error
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: sakharkardinesh17
content:
<p>when im searching <a href="http://gmail.com" rel="nofollow">gmail.com</a> or other site it shows  Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://gmail.com" rel="nofollow">gmail.com</a>. PR_END_OF_FILE_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre> <p><br> please hep </p>


created: 2021-01-06T05:19:56-08:00
updated: 2021-01-06T05:19:56-08:00
title: Open Firefox Browser maximized with macOS
tags: mac-os;desktop;tabs;firefox-840;
product: firefox
topic: tabs
locale: en-US
creator: jblaustein
content:
<p>I use Firefox in maximized screen mode in macOS. When closing Firefox and opening again it does not open in maximized mode. Most Mac software opens exactly the way it was closed, Safari for instance. But not Firefox. How can I open Firefox (always) maximized? Note: I don't mean that its size just fills the screen and leaves the menu bar on top. I mean "the macOS maximized way" after pushing the green button, where you have a separate desktop for the app without menu bar visible on top. And I tried editing xulstore.json - with no result. Anyone any idea? </p>


created: 2021-01-06T05:15:29-08:00
updated: 2021-01-06T05:15:29-08:00
title: ERROR 550 ACCESS DENIED
tags: windows-7;desktop;other;firefox-840;firefox-8401;
product: firefox
topic: other
locale: en-US
creator: raremar
content:
<p>All of the sudden, any email sent to email address &lt;jhcabrera.mtz@infomed.sld.cu&gt; is returned as an "Error 550 Access Denied". I receive emails from that address but when I reply it comes back as "550 Access Denied" Never had that problem before. I am working on Windows 7, use AOL Email and Firefox is my default browser.  I contacted both Microsoft and AOL and they suggested it is a "browser problem". Your help will be appreciated. </p>


created: 2021-01-06T05:09:22-08:00
updated: 2021-01-06T10:58:51-08:00
title: Moving tabs to below the address bar Firefox 84
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
answers: 1381860;
creator: trekrjill
content:
<p>Hello, For some reason my Firefox upgraded without my permission last night.  I usually refuse the pop ups because every time there's an update it takes me forever to get things back the way I like them. </p><p>That said, this time around I can NOT get the tabs to reposition underneath the address bar.  HELP? </p><p>I have this in my userChrome.css which I believe is where the setting / option should be. </p><p><br> @namespace url(<a href="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul);" rel="nofollow">http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul);</a> /* TABS: on bottom */ </p> <ol><li>navigator-toolbox toolbar:not(#nav-bar):not(#toolbar-menubar) {-moz-box-ordinal-group:10} </li><li>TabsToolbar {-moz-box-ordinal-group:1000!important} </li></ol> <ol><li>TabsToolbar { </li></ol> <pre>position: absolute !important; bottom: 0 !important; width: 100vw !important; </pre> <p>} </p>


created: 2021-01-06T04:22:59-08:00
updated: 2021-01-06T04:22:59-08:00
title: Remover pasta "Outros favoritos"
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: pt-BR
creator: Igorcaian
content:
<p>Alguem poderia por favor me ajudar a tirar essa pasta do menu de favoritos? </p><p>Ja tentei excluir, restaurar os padrões do Firefox mas ela não some daí. Não sei mais o que fazer. </p>


created: 2021-01-06T04:22:02-08:00
updated: 2021-01-06T05:04:51-08:00
title: [UI]How do I remove bookmark folder from the bookmark toolbar?
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381792;
creator: fullfull9900
content:
<p>There is a folder I did not add to the bookmark toolbar on the top right corner of my firefox window, and I find no option to remove it on right click. I do not wish to delete this folder, just want to hide it. </p>


created: 2021-01-06T04:19:35-08:00
updated: 2021-01-06T04:19:35-08:00
title: setting of privacy policy
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: alexishannah848
content:
<p><strong>bold text</strong>i would rank my website  [[Islamabad-model-town| <a href="https://makeenmarketing.com/islamabad-model-town/" rel="nofollow">https://makeenmarketing.com/islamabad-model-town/</a>]] kindly how i done it. Which Setting are done in Firefox or which permission are needed kindly inform me. </p>


created: 2021-01-06T04:14:47-08:00
updated: 2021-01-06T04:14:47-08:00
title: How i can block a default PDF viewer on Firefox 68ESR?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: JulioSaez
content:
<p>Hi all :) </p><p>I need to block the option <strong>"Preview on Firefox"</strong> in <strong>Options -&gt; General -&gt; Applications</strong>. I tried with the file handler.json but this file is sensitive a changes by the users. I have also modified some parameters related with pdf/pdf.js in about:config but without success.  Is there any way to block this option and that not receive changes by the users? </p><p>Cheers! </p>


created: 2021-01-06T03:30:01-08:00
updated: 2021-01-06T03:30:01-08:00
title: Losing settings in Firefox
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: cetera
content:
<p>Hello, since 3 to 4 months my Firefox loses every 5 to 6 days its settings. Also Thunderbird does that at about the same time. It seems as if Mozilla resets the settings every time. Does anyone know how to prevent this? Greet Freddie </p>


created: 2021-01-06T02:57:31-08:00
updated: 2021-01-06T02:57:31-08:00
title: Hotstar page is not loading properly in Firefox 84.0.1 (64-bit).
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: anand3294s
content:
<p><a href="https://www.hotstar.com/in/" rel="nofollow">https://www.hotstar.com/in/</a> is not loading properly for the past few days. When I try to access the same via Edge browser, it works fine. </p>


created: 2021-01-06T02:16:38-08:00
updated: 2021-01-06T05:09:16-08:00
title: Other bookmarks - how delete it?
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381793;
creator: blackskyline
content:
<p>The Other Bookmarks(Другие Закладки) tab just appears in the fast bookmarks bar (look image). I tried everything. How I can delete it? </p>


created: 2021-01-06T02:09:30-08:00
updated: 2021-01-06T02:27:03-08:00
title: live.login.com freezes computer with a white screen
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381777;1381778;
creator: bill.hidefpro
content:
<p>This freezes screen - all white - reinstalled mic365, ran restoro twice??? </p><p><a href="https://login.live.com/oauth20_authorize.srf?response_type=code&amp;client_id=51483342-085c-4d86-bf88-cf50c7252078&amp;scope=openid+profile+email+offline_access&amp;response_mode=form_post&amp;redirect_uri=https%3a%2f%2flogin.microsoftonline.com%2fcommon%2ffederation%2foauth2&amp;state=rQIIAYXSvY_bZAAG8Phyl15PAg6EoFNVIQaEcM6vvxKfxJDkdb4utpP4dVJbQpHj72_HduLEfwFCqOqAGE4MiAl1RAyoLAi2m7rAwMKKmBBSpW7lyj_A8kiPnmf8nd1hm2yTaBIf1kETXL5PUzSjt9YczukshdMcIHCdJlmcYiiWIglgMgSVvXV2rv_4dOe892jwffrFu5__-tnP19hp6O2sppFET7D7blGk-eXFRVmWzcS2PeO_4SLUY9OLnR8w7BmG_Ylh10cnVowr8pOjnKVaNMOQFEezZJugaMA2JTRiNOTsNT8o1Eg4aD2CEKHCTJAbSNAoJBSGmt85aHAGVF8thWh0EEmVkuCoUJdaqMm3_yqMJij01EgpVN8BEhSAgMaRGmn-70dvSJ1t4ZKvIsm8yvrn6K6dZNEqTfLiuv5l3SEstdu94gEMtn6_cPCYn-YStDQD2vtYW697LlDWvKMvkK0w3U6ga1pnHNF2ljl-mI1622iik1f9DZ_0exbNxPggyvf8nhOKeOuEG5TbNgIhP1M8crZswTlDzcayrfRnls44PpApKVxPr6xBJLb4kiB7fLJJpXRl2ANxOI9msp9o22Eu7q5G-DLxzEXFccQMknbfrYZp_zAQpoOumdOml9irneSC1lAAUludZK5OVUuhM5SYvFrEgHHocB760Ihyl5t3g645wtnERupUBlGeQt4ot-6K3oEoqAy8FwQK_1DP9lvd5VqjTfiwDTfSlCjscUYukUkbewkWhRdIUrbY4GUG0dAK7ZkL3eHUaQNzPq4oBi1Dmi7VW1TlngF-q59wC61kxEAcK7usIHXkeIKy20TKIFhTI1GYdsWkHUzL7-qNW0xREt_UX09SK_bMB2mW2F5oPTvG_jp-57Rx3rhXe1D74G2ifnl6enZee9VeHGPfnNzC_eWTlx99dfI1fPT8W_yP35a1m5MLXpG5ahwUqIjTJHaCbiIfyPky3lUhRbfXLaTG0sTyEd1zPiYuweMG9rjRuGm8OYIrkUcy6oiwM4fkivi7gX16p_b07v_4_-m12r81&amp;estsfed=1&amp;uaid=76babb612267478eb47094178cd58ac2&amp;fci=4345a7b9-9a63-4910-a426-35363201d503&amp;mkt=en-US#" rel="nofollow">https://login.live.com/oauth20_authorize.srf?response_type=code&amp;client_id=51483342-085c-4d86-bf88-cf50c7252078&amp;scope=openid+profile+email+offline_access&amp;response_mode=form_post&amp;redirect_uri=https%3a%2f%2flogin.microsoftonline.com%2fcommon%2ffederation%2foauth2&amp;state=rQIIAYXSvY_bZAAG8Phyl15PAg6EoFNVIQaEcM6vvxKfxJDkdb4utpP4dVJbQpHj72_HduLEfwFCqOqAGE4MiAl1RAyoLAi2m7rAwMKKmBBSpW7lyj_A8kiPnmf8nd1hm2yTaBIf1kETXL5PUzSjt9YczukshdMcIHCdJlmcYiiWIglgMgSVvXV2rv_4dOe892jwffrFu5__-tnP19hp6O2sppFET7D7blGk-eXFRVmWzcS2PeO_4SLUY9OLnR8w7BmG_Ylh10cnVowr8pOjnKVaNMOQFEezZJugaMA2JTRiNOTsNT8o1Eg4aD2CEKHCTJAbSNAoJBSGmt85aHAGVF8thWh0EEmVkuCoUJdaqMm3_yqMJij01EgpVN8BEhSAgMaRGmn-70dvSJ1t4ZKvIsm8yvrn6K6dZNEqTfLiuv5l3SEstdu94gEMtn6_cPCYn-YStDQD2vtYW697LlDWvKMvkK0w3U6ga1pnHNF2ljl-mI1622iik1f9DZ_0exbNxPggyvf8nhOKeOuEG5TbNgIhP1M8crZswTlDzcayrfRnls44PpApKVxPr6xBJLb4kiB7fLJJpXRl2ANxOI9msp9o22Eu7q5G-DLxzEXFccQMknbfrYZp_zAQpoOumdOml9irneSC1lAAUludZK5OVUuhM5SYvFrEgHHocB760Ihyl5t3g645wtnERupUBlGeQt4ot-6K3oEoqAy8FwQK_1DP9lvd5VqjTfiwDTfSlCjscUYukUkbewkWhRdIUrbY4GUG0dAK7ZkL3eHUaQNzPq4oBi1Dmi7VW1TlngF-q59wC61kxEAcK7usIHXkeIKy20TKIFhTI1GYdsWkHUzL7-qNW0xREt_UX09SK_bMB2mW2F5oPTvG_jp-57Rx3rhXe1D74G2ifnl6enZee9VeHGPfnNzC_eWTlx99dfI1fPT8W_yP35a1m5MLXpG5ahwUqIjTJHaCbiIfyPky3lUhRbfXLaTG0sTyEd1zPiYuweMG9rjRuGm8OYIrkUcy6oiwM4fkivi7gX16p_b07v_4_-m12r81&amp;estsfed=1&amp;uaid=76babb612267478eb47094178cd58ac2&amp;fci=4345a7b9-9a63-4910-a426-35363201d503&amp;mkt=en-US#</a> </p>


created: 2021-01-06T02:01:17-08:00
updated: 2021-01-06T02:01:17-08:00
title: Firefox memory consumption
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: olaf.stute
content:
<p>Dear all, this is only a question !! No bug or error or something like that. I installed Firefox on a Raspberry PI (model 3B) to display a single webpage from a local file. To show the current date and time (as a project start, later I want to sync a page from pc to Raspberry, thats why I use Firefox) now I recognized the memory consumption showed by the tool glances (see picture). My question is: is this not some what overkill for a single local hosted page ?? Javascript to show date and time: see picture May I use the wrong technology I'm not sure, or is this behave not normal ? Regards, Olaf </p>


created: 2021-01-06T01:47:47-08:00
updated: 2021-01-06T01:47:47-08:00
title: (Linux Mint 20) plugin installation via script
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: firefox1173
content:
<p>Hello support team, I need to install Firefox plugins via script for all users. The script works as follows: </p> <ul><li> download the ".xpi" file of the plugin </li><li> get the plugin ID from within the "manifest.json" file (&lt;"id":&gt; tag) </li><li> rename the ".xpi" file to the plugin ID (ending of the plugin file after renaming is still ".xpi") </li><li> copy the plugin into the "/usr/lib/firefox-addons/extensions" folder </li></ul> <p>This works for plugins which contains their ID inside the "manifest.json" file. But how do I find out the so called "permanent-id" of plugins where the ID is missing inside the "manifest.json"? </p><p>Regards </p><p>Ansgar </p>


created: 2021-01-06T01:42:51-08:00
updated: 2021-01-06T05:11:48-08:00
title: How to remove the "Other Bookmarks" folder from the bar
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381794;
creator: kgs.void
content:
<p>When I started firefox today, there was a new folder added to my bookmarks toolbar - "Other Bookmarks". It was never there before and I want to remove it. In the bookmarks menu itself I have the "Bookmarks Toolbar" where I put the stuff I want to access often, and "Other Bookmarks" where I put other stuff I don't need as much. I don't see a reason why the "Other Bookmarks" should take up space on the bar. </p>


created: 2021-01-06T00:01:53-08:00
updated: 2021-01-06T00:01:53-08:00
title: App Mode is disabled for localhost site in firefox
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: yash292k11
content:
<p>I have a web based application which I want to open in a separate window in app mode. I tried updating browser.ssb.enabled to true in config. I was able to run other websites in app mode but not able to run my application using localhost. </p>


created: 2021-01-05T22:42:43-08:00
updated: 2021-01-06T07:26:35-08:00
title: Firefox Won't Load ANY webpages - almost entirely unusable
tags: mac-os;desktop;websites;firefox-830;
product: firefox
topic: websites
locale: en-US
answers: 1381816;
creator: jocusmo
content:
<p>I was using firefox just fine, watching a youtube video when suddenly my video froze. I refreshed my webpage and youtube altogether will no longer load. I'm met with a white screen. </p><p>My firefox browser will no longer load most websites I try to go to. (neither will Chrome, but Edge seems to work just fine).  </p><p>Now when I try to google something, I get a white screen. I try to go to reddit or other websites and i'm met with a white page filled with unicode characters. My browser was working JUST fine about an hour ago and out of nowhere it will now load nothing. I'm at my wit's end trying to figure out what is going on. </p><p><a href="http://Society6.com" rel="nofollow">Society6.com</a> is the ONLY website I can get firefox to load right now. I would attach screenshots but the website my screenshots get stored on WON'T load with firefox. I'm writing this from my macbook as, once again, firefox will not load any webpage I try to load up (except Society6 for whatever reason). </p><p>Any and all information/help would be greatly appreciated, i'm by no means a tech/computer guy so i'm really out of my element here. I'm more than happy to answer any further/clarifying questions people may have. Thank you. </p>


created: 2021-01-05T22:39:52-08:00
updated: 2021-01-06T00:41:40-08:00
title: "Other Bookmarks" icon on Bookmarks Toolbar
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381759;
creator: atavist
content:
<p>An "Other Bookmarks" labeled icon mysteriously appeared on my Bookmarks Toolbar. It sits just beyond/ to the right of the double overflow arrows. It's still in its normal place when I open the bookmarks, but that link sits there, taking up space. (It was never there before this evening.) </p><p>How do I remove it from that position? Can I simply delete the link? Or will that delete the entire Other Bookmarks folder/ the bookmarks within it? </p><p>How did it get there? How can I prevent its return?  Please note my User Name when replying.  Tech-speak is a foreign language which I have never studied. </p>


created: 2021-01-05T20:37:44-08:00
updated: 2021-01-05T22:26:11-08:00
title: Starting Up Firefox
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1381741;1381744;
creator: thatonezeldafan
content:
<p>I have a quick question, whenever I open Firefox - it opens to it being 'Restore Down' or as the smaller window. And even when I full size it and try to restore previous session, it changes it to being the smaller window... I'm just really confused as this has been bothering me for a little bit. </p>


created: 2021-01-05T20:27:52-08:00
updated: 2021-01-05T21:56:15-08:00
title: Pantalla en Blanco Firefox
tags: desktop;other;needsinfo;
product: firefox
topic: other
locale: es
answers: 1381739;
creator: vbalbor04
content:
<p>Buenas, estaba abriendo el firefox como siempre y me aparece la pantalla en negro. No puedo hacer nada prácticamente y ni entrando a la configuración me deja hacer algo. Lo reinstalé/ lo volví a desinstalar y lo instalé otra vez y nada. No sé qué hacer. </p>


created: 2021-01-05T20:00:37-08:00
updated: 2021-01-06T01:08:04-08:00
title: Tab Groups - are they on the roadmap?
tags: mac-os;desktop;beta;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1381740;1381762;1381764;
creator: smj3
content:
<p>Chrome has a really fantastic feature called "Tab Groups" - it's pretty self explanatory but it basically allows you to quickly group related sets of tabs. </p><p>This is an incredibly useful feature but it seems Firefox hasn't got anything like it. </p><p>I've tried a few of the third party add-ons such as Tree-Style-Tabs but they're all over-complicated, take up too much screen real estate or change the way tabs operate. </p><p>Is adding simple Tab Grouping functionality on the Firefox roadmap? </p><p>If not - has anyone found any good add-ons to replicate the Chrome functionality? </p>


created: 2021-01-05T18:14:52-08:00
updated: 2021-01-05T18:14:52-08:00
title: marcadores
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: es
creator: cesar81trabajo
content:
<p>he tenido que formatear sin opcion de salvar nada, y al introducir mi cuenta de firefox en el navegador y sincronizar no recupero absolutamente nada, es como si nunca hubiese tenido la cuenta, ni marcadores ni contraseñas ni historial ni nada.  ¿qué puedo hacer? ¿hay algun backup online? llevo años con la cuenta y ya la habiía restaurado previamente desde internet, sin archivo en el pc. (los marcadores no estan en ninguna carpeta) gracias a todos </p>


created: 2021-01-05T17:37:08-08:00
updated: 2021-01-06T12:02:08-08:00
title: Firefox acting weird?
tags: mac-os;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1381728;1381828;1381878;1381879;
creator: yohejohn
content:
<p>Not sure this is the right 'topic' but I just migrated all my info from my old MacBook Air to my new one, and Firefox is acting weird: I can go to various common websites, like salon and npr, but not, for example, <a href="http://slate.com" rel="nofollow">slate.com</a>. </p><p>Also, more importantly: 1. I can't even get to gmail. When I type '<a href="http://gmail.com" rel="nofollow">gmail.com</a>' in the brower, firefox does nothing. Even if I try a serach of 'gmail sign in' that will come up, but the link won't work? </p><p>2. Also, like, twitter won't work. Facebook I can get to my page but can click on anything, except if I try to message someone, it takes me to a blank page? </p><p>My Chrome browser is working, and my TOR browser as well. </p><p>Firefox is my prefered browser. What's going on? What should I do? </p><p>Thanks in advance! </p><p>John </p>


created: 2021-01-05T16:13:57-08:00
updated: 2021-01-06T10:13:38-08:00
title: 'Insecure Connection' Browser Question
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1381693;1381700;1381846;
creator: Buddy2014
content:
<p>While I am aware that the URL key-lock has a red line through it when a website has an insecure connection, is it still safe to visit it? </p><p>The website in question is a care home facility but no personal information is being entered (I am just viewing information on the facility). </p><p>Thanks in advance. </p>


created: 2021-01-05T16:01:52-08:00
updated: 2021-01-05T19:44:07-08:00
title: Firefox crashes when i try to export logins
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1381706;1381726;1381727;
creator: w1l14mt0rr4lb4
content:
<p>Hi, </p><p>I've been having problems with my computer lately and several programs crash at random intervals, including firefox. This is why im backing up information before doing a factory reset. One of the things i need to back up are my logins, but every time i try to export them firefox crashes. Are there any other alternatives for backing up my logins? </p>


created: 2021-01-07T14:54:45-08:00
updated: 2021-01-07T14:54:45-08:00
title: Prevent automated slideshow images from running.
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: TLMorse
content:
<p>The New York Times (<a href="http://www.nytimes.com" rel="nofollow">www.nytimes.com</a>) peppers its homepage with annoying image boxes that change images every few seconds. personally, I find them both distracting and annoying. Right-click on one of the boxes and select "examine element" and they appear to have quite a bit of coding embedded in them. I'm looking for a Firefox option or an add-on that will prevent these images from running. I've tried the No-script add-on, but it blocks too much else on the page that is useful, not annoying. </p><p>Can anyone suggest a suitable option, method, or add-on that will keep the images static? </p><p>Thanks, Terry </p>


created: 2021-01-07T13:20:44-08:00
updated: 2021-01-07T13:20:44-08:00
title: Firefox account
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: CharityBee
content:
<p><em>I have a Firefox account, but I can't get into my email nor websites. </em> t'<strong>bold text'</strong><em></em> </p>


created: 2021-01-07T13:05:19-08:00
updated: 2021-01-07T13:05:19-08:00
title: Todoist extension not appearing or working?
tags: mac-os;desktop;customize;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
creator: canyon.darcy
content:
<p>I installed the Todoist extension, and yet unlike my other extensions which show a little icon in the top right corner of my browser, I can't see Todoist. I've tried re-installing it and even installing it on other browsers than Firefox. How do I make the icon appear? And am I wrong in thinking that unless the icon appears, I can't use the extension at all? </p><p>macOS Catalina version 10.15.6 Firefox 84.0.2 </p><p>Thanks, </p>


created: 2021-01-07T12:32:15-08:00
updated: 2021-01-07T12:32:15-08:00
title: My firefox data is lost, how can I get it back?
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: ghoser.xiuh
content:
<p>Suddenly my firefox crashed, it is more, it ate the ram, I have 32 in ram and I get to consume more than 25, I don't know what happened, so I reset it and deleted the entire account and when I wanted to synchronize, I already had nothing of data. </p>


created: 2021-01-07T12:06:52-08:00
updated: 2021-01-07T12:06:52-08:00
title: Trouble syncing
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: ghoser.xiuh
content:
<p>Hello, I have a problem with the synchronization of my account, all my bookmars as well as passwords were erased, I have been using firefox sonchronization for years, but this time my account does not have anything, what should I do to restore it? </p>


created: 2021-01-07T11:06:44-08:00
updated: 2021-01-07T12:51:58-08:00
title: DisableAppUpdate in policies.json doesn't work
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1382141;
creator: KRDibble
content:
<p>I am trying to implement a policies.json file in 32-bit Firefox 78.6.1 ESR on Windows 10 Pro 64-bit. With Firefox not running, I have created a distribution folder as follows: </p><p>C:\Program Files(x86)\Mozilla Firefox\distribution </p><p>The folder contains a policies.json file with the following script: </p><p>{ </p><pre> "policies": {  "DisableAppUpdate": true  } </pre> <p>} </p><p>There are no Registry settings concerning this on my computer. Although the computer is joined to a domain, there are no Firefox GPOs in place. </p><p>When I run Firefox I do not get any error messages. about:support indicates that the Enterprise policies are active. about:policies only lists a certificate policy; DisableAppUpdate does not appear there. in the Options menu I see "Your browser is being managed by your organization" at the top, but in the Firefox Updates section I still have the two items: </p><p>Automatically install updates (recommended) Check for updates but let you choose to install them </p><p>The second option is checked. </p><p>After creating the policies.json file I expected to see nothing in the Firefox Updates section except a message stating updates have been disabled, and I expected to see DisableAppUpdates listed in about:policies. </p><p>What am I doing wrong? </p><p>Thanks. </p>


created: 2021-01-07T11:04:43-08:00
updated: 2021-01-07T13:08:39-08:00
title: Bookmarks & Open Tabs
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1382142;
creator: jay.castle
content:
<p>Whenever I close and reopen Firefox now, my bookmarks do not come through and I can't restore the tabs that were open. Is this because Firefox now requires you to sign in? (I really don't want to do that.) </p>


created: 2021-01-07T10:02:10-08:00
updated: 2021-01-07T10:02:10-08:00
title: Cookie settings: Exceptions do not work
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: erwl
content:
<p>Hallo, </p><p>I have changed the security settings in the Firefox browser so that I can block cookies. I am aware that almost all pages ask for it. But you can also make exceptions. I did this for my bank page, because I have to register my browser every time I close and reopen the browser. If I put the URL and the extension in the exceptions, only the basic URL is displayed, but not the extension. </p><p>Example: <a href="https://banking.bankaustria.at/wps/portal/retail/de/login/login/!ut/p/a1/jZDLDoIwFES_hqX0CqLVXVVCgs8EiNiNKRERhULaIvHvRVcafM3uTs5MJhdRFCLK2SVNmEoLzrL7Tfs7Y4hJF3swB3diARnPg94MD7rgWQ2wfQacqWMDmToD3wssAAP-y8MHkZ_5DaKviGMvDCCuj5czOzDHK7MFtCc-gC8bXESTrIge_9gSHpk4QVTEh1jEQq9EYx-VKuVIAw3qutYjxs-skkqkTGdKA6N3LaoOi_I421c80U-yfNd0LKRCYbsAlXkQQrrON1iSG1SR8_k!/dl5/d5/L2dBISEvZ0FBIS9nQSEh/" rel="nofollow">https://banking.bankaustria.at/wps/portal/retail/de/login/login/!ut/p/a1/jZDLDoIwFES_hqX0CqLVXVVCgs8EiNiNKRERhULaIvHvRVcafM3uTs5MJhdRFCLK2SVNmEoLzrL7Tfs7Y4hJF3swB3diARnPg94MD7rgWQ2wfQacqWMDmToD3wssAAP-y8MHkZ_5DaKviGMvDCCuj5czOzDHK7MFtCc-gC8bXESTrIge_9gSHpk4QVTEh1jEQq9EYx-VKuVIAw3qutYjxs-skkqkTGdKA6N3LaoOi_I421c80U-yfNd0LKRCYbsAlXkQQrrON1iSG1SR8_k!/dl5/d5/L2dBISEvZ0FBIS9nQSEh/</a> </p><p>This is the page for entering the login data. If I copy this URL into the exceptions for blocking cookies, only "<a href="https://banking.bankaustria.at" rel="nofollow">https://banking.bankaustria.at</a>" appears there. I still have to confirm my browser registration with a TAN. </p><p>Is there perhaps another option so that I don't have to register every time - other than generally allowing cookies? </p><p>Thanks and regards Eric </p>


created: 2021-01-07T09:45:06-08:00
updated: 2021-01-07T09:45:06-08:00
title: File Menu changed
tags: windows-7;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: Ronbet
content:
<p>In version 84.0.2 on Windows 7 the PAGE SETUP, PRINT PREVIEW items are missing. Only in Win 7. They are still in Win 10. I use Win 7 mostly. Why was this change made and can it be reversed? Thank you, </p>


created: 2021-01-07T09:42:34-08:00
updated: 2021-01-07T09:42:34-08:00
title: social media out of suggestions
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: applepie2020
content:
<p>Hello, </p><p>How do remove social media (Facebook, Twitter etc) from search bar suggestions? I cannot stand those sites and I would love to continue to use Firefox without them popping up on suggestions... </p>


created: 2021-01-07T09:41:43-08:00
updated: 2021-01-07T10:27:24-08:00
title: folder "old firefoxdata"
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1382101;
creator: quantensprungbrett
content:
<p>I found a folder "Old Firefoxdata" on my desktop, about 3 month old. What ist that and what will happen if I delete it (as it absorbs capacity)? Thanks!!! </p>


created: 2021-01-07T09:34:00-08:00
updated: 2021-01-07T11:36:12-08:00
title: Permissions page too large
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382102;1382125;
creator: fletchrf537
content:
<p>There are a couple of web pages that when their permissions page pops up it is too large for the windowm and I cannot scroll down to agree or disagree. Tried the sites with Edge and no problem. Can anyone help please? </p>


created: 2021-01-07T09:13:22-08:00
updated: 2021-01-07T09:13:22-08:00
title: missing tabs
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
creator: melsner451
content:
<p>When I shut down my computer, I had a lot of tabs open.  When I restarted my computer, they were all gone.  Every other time before, when I restarted my computer, all the tabs would be back up.  What happened this time? </p>


created: 2021-01-07T09:09:28-08:00
updated: 2021-01-07T14:16:22-08:00
title: Simplify Page option for printing no longer available?
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1382152;
creator: footeclan
content:
<p>I'm attempting to print a page(s) from a webpage. Using version 84.0.2, and see that the old "Simplify Page" option is no longer available? This was a very useful option to have; am I missing something, or has Firefox removed it completely? </p>


created: 2021-01-07T08:43:35-08:00
updated: 2021-01-07T11:37:24-08:00
title: How can I fix this font problem?
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382103;1382127;
creator: chizzlewit
content:
<p>As you can see in the image below, something weird is making the font look completely weird - like some of the letters or their stems are bold, whilst others are extremely light. It's making websites like Youtube unreadable. Can't find any fixes anywhere. </p><p>Advanced settings are: Fonts for: Latin Proportional: Serif Size: 16 Serif: Times New Roman Sans-serif: Arial Monospace: Courier New Size: 13 Minimum font size: None "Allow pages to choose their own fonts, instead of your selections above" is checked. </p>


created: 2021-01-07T08:40:36-08:00
updated: 2021-01-07T12:11:53-08:00
title: Firefox update deleted profile
product: firefox
topic: download-and-install
locale: en-US
answers: 1382104;1382105;1382123;1382137;
creator: PD-Firefox
content:
<p>I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replacing it with a new one on the default C: drive. Settings, options, addons all GONE!  I finally had to restore my entire system from a backup.  What's going on and how can I prevent it happening again? </p>

tags:
desktop;download-and-install;download-and-install_1;escalate;windows-10;update;dataloss;profilemissing;firefox-840;


created: 2021-01-07T08:24:13-08:00
updated: 2021-01-07T08:24:13-08:00
title: Change What prints on Headers Option removed Page Set up
tags: desktop;customize;windows-10;firefox-840;firefox-8401;
product: firefox
topic: customize
locale: en-US
creator: jflagler
content:
<p>The print dialog box has been changed, Now I see no way to add or modify custom Header text. I am all for simplification and streamlining, but not dumbing down so much to the point of removing functionality which is seemingly has happened here. Used to be able to change the text as shown in attached picture "Page Setup"...is this just gone now? Please help, now I will have to try in another browser or use a sharpie. </p>


created: 2021-01-07T08:23:38-08:00
updated: 2021-01-07T08:31:59-08:00
title: How to hide a bookmark folder from bookmark toolbar?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1382076;1382080;
creator: gosho09
content:
<p>I have a lot of bookmarked websites on my bookmark toolbar but recently a bookmark folder has appeared on the bar, limiting my space even more. I don't seem to be able to hide it by right clicking, dragging or from the customize menu. I just want to hide it from the toolbar, not delete it. </p>


created: 2021-01-07T07:30:06-08:00
updated: 2021-01-07T07:30:06-08:00
title: Firefox não permite adicionar exceção de segurança
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: pt-BR
creator: eng.alencar
content:
<p>Olá! </p><p>Estou tentando de várias formas adicionar um site como exceção no Firefox e o mesmo simplesmente não permite. </p><p>Primeiro, ao tentar entrar no site, retorna o código de erro "SEC_ERROR_BAD_SIGNATURE". Ainda na página de erro, não há opção de "aceitar e continuar", "continuar por sua conta e risco", "ver mais detalhes" etc, para daí avançar até adicionar a exceção. </p><p>Indo pelo menu (opções&gt;privacidade e segurança&gt;certificados&gt;ver certificados&gt;servidores&gt;adicionar exceção), ao digitar o endereço e clicar no botão Verificar certificado, retorna que não foi possível obter o status de identificação do site e o botão de confirmar exceção de segurança continua desabilitado. </p><p>Já, inclusive, alterei o valor da chave "security.mixed_content.block_active_content" para false, acessando por (about:config&gt;block_active), mas também não deu resultado. </p><p>Alguém faz ideia de como forçar esta exceção no Firefox? </p><p>Grato! </p>


created: 2021-01-07T07:19:34-08:00
updated: 2021-01-07T07:19:34-08:00
title: Microphone Sensitivity is Low in Firefox
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: david.rahija
content:
<p>In the age of COVID and a switch to more remote work the dependency on online meetings has increased. The company I work for uses Google Apps for Business and has been using Google Meet for a long time, and I've never had any problems with it not working. Recently though, when I join a meeting using Firefox, nobody can hear me and it appears Firefox is not able to access my microphone. Here's what I've done to test: </p><p>1. Reviewed Windows 10 settings to make sure microphone input slider is up. 2. Checked other browsers, running Google Meet using Chrome works fine. (Note: everything was working before and I attempted to use Chrome to try out changing backgrounds. It seems like this is when my problems with Firefox began) 3. I've tested my microphone using <a href="https://www.onlinemictest.com/" rel="nofollow">https://www.onlinemictest.com/</a> initially it didn't appear to work, but if I tap on my laptop screen near the microphone I see lines showing activity, but it won't pick up voice. Using this same tool in Chrome works as expected. 4. I tested using Private Mode - Same results. 5. I tried clearing the startup cache - same results. 6. I tried using Safe Mode - same results. 7. Refreshed Firefox (using Troubleshooting Information screen (Refresh Firefox...) </p><p>I'm at the end of my rope trying to figure out what's going on, and why it only appears to be Firefox that's having a problem. Other apps like Zoom, and recording video using just the webcam on the computer also works fine. </p><p>Any help in getting this figured out would be appreciated. I try not to use Chrome if I don't have to, but switching to Chrome so I can join web meetings is a real pain. </p>


created: 2021-01-07T06:51:49-08:00
updated: 2021-01-07T07:03:34-08:00
title: Other bookmaarks in bookmarks toolbar
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1382062;
creator: richlorn
content:
<p>A new tab recently appeared in my bookmarks toolbar labeled "Other Bookmarks". I don't want it in the toolbar, but it cannot be deleted. Please help. </p>


created: 2021-01-07T06:35:30-08:00
updated: 2021-01-07T11:44:09-08:00
title: Firefox tabs keep crashing
tags: desktop;fix-problems;escalate;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382108;1382130;
creator: rhodri.evans
content:
<p>We are facing an issue with Mozilla Firefox when we try to deliver it via Application Virtualisation where the browser tabs continue to crash. We have tried launching this in safe mode and the issue continues. Is there anything else we can do to troubleshoot this issue? or has anyone else experienced this issue? </p><p>We are experiencing a second issue where when we try sequencing Firefox with Adobe Flashplayer via AppV, the published application will not show the flash plugin in the firefox options screen. We can see that flashplayer has successfully installed within the AppV package but it seems to be failing to acknowledge the files in the browser. Has anyone experienced anything similar to this? </p><p>Thanks </p>


created: 2021-01-07T06:22:28-08:00
updated: 2021-01-07T08:49:39-08:00
title: bookmarks bar
tags: desktop;bookmarks;windows-10;firefox-840;firefox-8402;
product: firefox
topic: bookmarks
locale: en-US
answers: 1382082;
creator: steu102
content:
<p>After the last update 84.0.2 the "Other bookmarks" folder appeared on the bookmarks bar. I have not found a way to remove it and I find it useless and annoying as it takes away space for other more commonly used bookmarks. Anyone can give me instructions on how to make it disappear from my bookmarks bar.  On another computer not yet updated to version 84.02 even with the synchronization active, the problem does not exist. </p><p>Thanks to those who want to help me. </p><p>Stephen </p>


created: 2021-01-07T06:15:45-08:00
updated: 2021-01-07T06:15:45-08:00
title: Firefox Web Dev tools is not working correctly
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: ovinibortoletto
content:
<p>Lately Firefox Storage tab in it's Web Dev tools is not working correctly for me. When there are changes in the localStorage, the data displayed in the tab doesn't update, not even when I refresh the page. For it to work, I have to close Web Dev tools and then reopen it.  </p><p>I tried using a fresh install of Firefox without addons, tried both Linux and Windows, tried in virtual machine, and still won't work, so I'm guessing it must be due to some recent update. </p><p>To reproduce the problem: </p><pre>- Go to any website - Open Web Dev Tools (F12) - Go to Storage tab - Right click Local Storage file and delete all - Refresh page to check if Storage updates </pre> <p>Anyone else having the same problem? Glad if anyone can help. </p>


created: 2021-01-07T05:57:12-08:00
updated: 2021-01-07T05:57:12-08:00
title: firefox monitor
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ed.korsberg
content:
<p>The firefox Monitor service seems like a nice feature checking for data breaches based on my email address. It would be nice if we could add additional email addresses to this scanner. For example I have my primary email address that is what I use for Firefox but I also have two other email addresses I frequently use for different purposes.  It would be nice if the Firefox Monitor could scan all three of these addresses and send me a report. </p>


created: 2021-01-07T05:44:52-08:00
updated: 2021-01-07T10:46:45-08:00
title: Still unloadable google
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1382052;1382112;
creator: klauspeter.dittinger
content:
<p>By the way: could somebody answer in german? There ist no software of qweb. The links to troubleshotting are no help for me. Sorry. I need something like a checklist. </p>


created: 2021-01-07T05:42:48-08:00
updated: 2021-01-07T10:52:03-08:00
title: Secure Connection Failed
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1382114;
creator: amiyaranjand
content:
<p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.myutiitsl.com" rel="nofollow">www.myutiitsl.com</a>. PR_CONNECT_RESET_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre> <p>Learn more… please help this type of problem i am facing </p>


created: 2021-01-07T05:21:07-08:00
updated: 2021-01-07T11:24:47-08:00
title: FF 78.6.0 ESR SEC_ERROR_CERT_SIGNATURE_ALGORITHM_DISABLED
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382115;1382120;
creator: mostRecently
content:
<p>hey all, </p><p>I get the following error ONLY for internal websites (we have our own Windows CA): <strong>SEC_ERROR_CERT_SIGNATURE_ALGORITHM_DISABLED</strong> Yes, I could "ignore" the error, however this is not desired. I compared already the algorithm with some external certs (like Let's Encrypt). Same algorithm, no error.... </p><p>Have already tried with several internal websites, but without success. Some information about the certificate: <em>Algorithm: RSA 2048 key length </em> Sign. Algorithm: SHA-256 with RSA Encryption V3<em> </em> </p><p>What is wrong? I have already tried a lot of things without success. Unfortunately, I no longer know what to do.We deploy the certificates (root+intermediate) via GPO (this works so far). We have the above mentioned problems only after switching from 68ESR to 78ESR. </p><p>Thanks in advance. </p>


created: 2021-01-07T05:03:52-08:00
updated: 2021-01-07T07:22:45-08:00
title: "More Bookmarks" in Firefox Toolbar
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1382053;1382064;
creator: dennisscheck
content:
<p>Hey guys,  </p><p>suddenly this popped up. You know how I can delete the "More bookmarks" from my toolbar? </p><p>Many Thanks! </p>


created: 2021-01-07T04:59:10-08:00
updated: 2021-01-07T04:59:10-08:00
title: browser.launcherProcess.enabled
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: arb5
content:
<p>Hi </p><p>I need to set browser.launcherProcess.enabled to False when starting firefox. It must be possible to do with a switch in the shortcut. but which? </p>


created: 2021-01-07T04:13:47-08:00
updated: 2021-01-07T04:13:47-08:00
title: Latest ypdate changed my file menu
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: Ronbet
content:
<p>with update 84.9.2 the file menu on the menu bar changed in windows 7. It did not change in win 10. I use the win 7 machine most. </p>


created: 2021-01-07T04:11:39-08:00
updated: 2021-01-07T07:52:06-08:00
title: bookmark tags
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1382073;
creator: mail494
content:
<p><strong> </strong> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> I have about 70 bookmarked websites listed in Bookmarks Menu. About 20 of them are about one subject that's important to me. I thought it would be easier to find them if they all had the same tag, which I added. As I understood the instructions, to find these websites I should enter the tag in the address field, where a URL or a Google search term usually goes. But when I do this, only a few of them appear, and I think they are the ones I've looked at recently, and would appear anyway without the tag. </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><strong></strong> </p>


created: 2021-01-07T03:41:19-08:00
updated: 2021-01-07T04:56:51-08:00
title: Cannot access web page: The URL was rejected
tags: desktop;fix-problems;windows-81;firefox-730;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382030;1382032;1382041;1382042;1382044;1382045;1382047;1382048;
creator: imarobot124
content:
<p>When attempting to access <a href="https://signup.gmx.com" rel="nofollow">https://signup.gmx.com</a> I get the following error; </p><p><em>The requested URL was rejected. Please consult with your administrator. </em> Your support ID is: &lt; 3522328377538005653&gt;<em> </em> </p><p>I contacted GMX and they have been unable to tell me why I can't access their signup page. I had my brother do a test from his home. He's on a different ISP. He is using a VPN, but this worked off VPN too. He is using the same ESR version of Firefox that I am, and he's on the same Windows 10 version I am. Also, he's using the same router I am with the same firmware. He can access the page without issue. </p><p>What I've tried; </p> <ul><li> ipconfig /flishdns </li><li> Checked my IP address is not blacklisted. </li><li> reboot router </li><li> power cycle NTD </li><li> Run Firefox in safe mode </li><li> Clear all cookies and cache data </li><li> Create a new Firefox profile </li><li> Disable Windows private and public firewall </li><li> Rename hosts file </li><li> Disable all firewalls in the router </li><li> Tried different DNS Servers </li><li> Tried different NICs (My PC has 3) </li><li> Rebooted switches </li><li> Checked PC for viruses/malware </li><li> Tried different PCs in the same household </li><li> Tried a different ISP </li><li> Followed suggestion on <a href="https://appuals.com/how-to-fix-the-requested-url-was-rejected-please-consult-with-your-administrator-error-on-windows/" rel="nofollow">https://appuals.com/how-to-fix-the-requested-url-was-rejected-please-consult-with-your-administrator-error-on-windows/</a> with the exception of "Add to trusted sites" I don't run any Microsoft browsers </li><li> Read through this: <a href="https://support.mozilla.org/en-US/questions/1197304" rel="nofollow">https://support.mozilla.org/en-US/questions/1197304</a> </li></ul> <p>I do not get this error for any other site. I've been trying to access this page on and off for about 6 months. It doesn't appear to be a temporary error. </p><p>Any ideas what might be causing this? thanks </p>


created: 2021-01-07T02:59:15-08:00
updated: 2021-01-07T08:54:45-08:00
title: "Other bookmarks" folder appeared in Bookmark Toolbar Items and I can't get rid of it
tags: desktop;customize;windows-10;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
answers: 1382031;1382057;1382060;1382083;
creator: valerio4
content:
<p>Yesterday "Other bookmarks" folder appeared into my Bookmark Toolbar, I don't know how. It looks like it's inside Bookmark Toolbar Items because if I customize the Firefox interface and I remove the Bookmark Toolbar Items, the Other bookmarks folder disappears as well. </p><p>Do you have any idea how it happened (to prevent it to happen again), and how to get rid of it without losing all bookmarks? I can't drag it, and if I right click on it, the items "Cut", "Delete", and "Properties" on the context menu are greyed out. </p><p>Attached screenshots are in Italian, but they are quite self-explanatory about the issue. </p>


created: 2021-01-07T02:46:11-08:00
updated: 2021-01-07T02:46:11-08:00
title: Stop the shackles, LIVE FREEDOM !!!...
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: Mister.BIXS
content:
<p>SIMPLE... look... I'm on MY !!!... computer !... And it's MY !!!... firefox !... SO.... It's up to ME !!! ... to decide ALL THE Settings of MY firefox !!!!! ..... ... Even... if I don't want to "upgrade" anymore !!!!! ..... especialy to =&gt;to keep MY settings !!!!!..... So, what do you think about, a screen, to fix ALL MY DECISIONS, PROTECTIONS, upgrades, blockages, filters, permissions.... scales, colors... ect... ect...  Where, you can take MY informations... to put THEM !!!!... in your <strong>upgrad</strong> and not your <strong>DESTROYED</strong> !!!!!..... OR... PLEASE... can you tell me... where is the page, to learn <strong>HOW to develop YOUR-firefox</strong> !!!... OR... if, from firefox 1.0, it's time for me... to go to chrome, or the new-edge ?????..... ... Have a good END-YEAR !!!... (YES, the beginig's done !...) (an idea ... maybe a save point for user characteristics ... like ... windows ??? ...I ... I say that ... but I said NOTHING? ... Okay ...) ...@+++... </p>


created: 2021-01-07T02:02:04-08:00
updated: 2021-01-07T03:43:33-08:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1382005;1382017;1382021;1382022;1382026;
creator: christinallrejoice
title:
google meet feature - "change background" is not showing in firefox browser whereas it is showing in chrome

content:
<p>google meet feature - "change background" is not showing in firefox browser whereas it is showing in chrome. I have attached the screenshot of how it looks like in chrome and how it is showing in firefox. please have a look at it. </p>


created: 2021-01-07T01:39:31-08:00
updated: 2021-01-07T02:09:15-08:00
title: Endless Update Loop - Firefox 84.0.1
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382003;
creator: Slouch
content:
<p>My Firefox 84 is now in an endless loop with updates. </p><p>It asked me to download an update from version 84.0.1. </p><p>After Firefox closes, installs updates, and restarts, it comes back asking me to update again. </p><p>The cycle continues and the updates never complete. </p><p>In the Help...About box, the button is still there "Restart to Update Firefox". </p><p>I'm using 32-bit Windows 7. </p><p>Images attached. </p><p>Please advise. </p><p>Thanks! </p>


created: 2021-01-07T01:24:11-08:00
updated: 2021-01-07T01:24:11-08:00
title: Primary Password and Security Key
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: markus.thueer
content:
<p>Hi,  </p><p>I have a feature request, but I did not find a place to file it.  So if someone can pass this on to the developers I would be grateful.  </p><p>It is about the password manager now called lockwise.  I use a primary password and mine is a strong one and not easy to type. And I have to use it more or less in every session. Firefox supports Fido2 logins. I would be great and very comfortable to use this technolgy for the primary password. So I could use my security key (or a fingerprint reader, facerecognition) instead of my password.   </p><p>Thanks  Markus </p>


created: 2021-01-07T01:17:56-08:00
updated: 2021-01-07T01:17:56-08:00
title: Aloitussivun ykkössivustoissa ei näy mitään
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: fi
creator: petri.jansson
content:
<p>asetuksissa on Firefox-aloitussivun sisältö kohdassa ruksi ykkössivujen kohdalla. ennen minulla näkyi, mutta tein jotain puhdistuksia tms.. </p>


created: 2021-01-07T01:04:04-08:00
updated: 2021-01-07T01:04:04-08:00
title: Firefox
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: ico_meerbusch
content:
<p>Wenn ich auf das Ergebnis einer Suche klicke erscheint : "Der Server ist nicht erreichbar". Der Fehler liegt darin, dass der Eintrag in der Adresszeile, der so aussieht: "<a href="https://www.googleadservices.com/pagead/aclk?sa=L&amp;ai=C46oeV8v2X9eVEda11gbjtbjYDqes9vFgy_GAzZkK8rT22NQYCAAQAyC__tUXKANglcKggrAHkAECoAH_h7rRAsgBAakCEHH2Q6artD7IA1uqBEFP0CKl9ex-121A3rzsh1jqulSdko-jBkDBrr3gNhd_vwTDA9CJGNVAk3V3l0Dv61b9wbfoqZe_V4hxJ3z2Q8yrusAE68buiKgCoAZZgAfp98WuAZAHAagH1NIbqAemvhuoB_DZG6gH8tkbqAfz0RuoB-7SG6gHytwbsAgF0ggGEAEgpIECmgkxaHR0cHM6Ly9idWVyb21vZWJlbC1ibGl0ei5kZS9EcmVoc3R1aGwtQnVlcm9zdHVobLEJ5-dPHcpr05q5CefnTx3Ka9Oa-AkBmAsBuAwB&amp;dblrd=1&amp;val=GghEtLpht7R14CABKAAwhfyI4825kJ8cOMyT2_8FQMyT2_8F&amp;sig=AOD64_25yS2e4cxPG4lmkF2a2d0GUxoEWw&amp;adurl=https://bueromoebel-blitz.de/Drehstuhl-Buerostuhl" rel="nofollow">https://www.googleadservices.com/pagead/aclk?sa=L&amp;ai=C46oeV8v2X9eVEda11gbjtbjYDqes9vFgy_GAzZkK8rT22NQYCAAQAyC__tUXKANglcKggrAHkAECoAH_h7rRAsgBAakCEHH2Q6artD7IA1uqBEFP0CKl9ex-121A3rzsh1jqulSdko-jBkDBrr3gNhd_vwTDA9CJGNVAk3V3l0Dv61b9wbfoqZe_V4hxJ3z2Q8yrusAE68buiKgCoAZZgAfp98WuAZAHAagH1NIbqAemvhuoB_DZG6gH8tkbqAfz0RuoB-7SG6gHytwbsAgF0ggGEAEgpIECmgkxaHR0cHM6Ly9idWVyb21vZWJlbC1ibGl0ei5kZS9EcmVoc3R1aGwtQnVlcm9zdHVobLEJ5-dPHcpr05q5CefnTx3Ka9Oa-AkBmAsBuAwB&amp;dblrd=1&amp;val=GghEtLpht7R14CABKAAwhfyI4825kJ8cOMyT2_8FQMyT2_8F&amp;sig=AOD64_25yS2e4cxPG4lmkF2a2d0GUxoEWw&amp;adurl=https://bueromoebel-blitz.de/Drehstuhl-Buerostuhl</a>", gekürzt werden muss bis zu "=" vor dem letzten "https", also so: "<a href="https://bueromoebel-blitz.de/Drehstuhl-Buerostuhl" rel="nofollow">https://bueromoebel-blitz.de/Drehstuhl-Buerostuhl</a>" aussehen sollte, was bis jetzt immer manuell erfolgt. Warum? </p>


created: 2021-01-07T00:31:48-08:00
updated: 2021-01-07T00:31:48-08:00
title: Profile migration FF Rapid Release 84.x to ESR 78.6.x (Offline)
tags: desktop;sync;escalate;windows-10;enterprise;profilemigration;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: SuppFire
content:
<p>Dear all, </p><p>I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration. The customer has a very isolated on-premises environment and does not allow the users to login into a Firefox-Account. Therefore the settings for Cookies, Cache, History and especially Bookmarks are not synched. </p><p>Environment details: </p> <ul><li> Enterprise environment with several tausends of clients </li><li> All clients on Windows 10 Enterprise between 1809 and 20H2 </li><li> All clients have always the newest Firefox installed currently 84.x </li></ul> <p>This creates a huge challenge to sync this stuff. Therefore I have now identified the following two options: </p> <ol><li>1 Allow the downgrade by using the environment variable <strong>MOZ_ALLOW_DOWNGRADE</strong> on Windows. For this option I am trying to find the real reason why this "Downgrade-Stop" has been implemented in the first place? What risks in detail do I take to allow this downgrade? Has anybody done this before and do you mind to share your experience here? How many issues did you face and how did you remediate the issues? </li></ol> <ol><li>2 Hand over the migration to the users. Copy their current profile to their desktop and ask them to import their bookmarks manually. Not preferred by users and I can't even blame them for. </li></ol> <p>Is there any other way to automatically sync the profiles from 84.x to ESR 78.6.x without user interaction?  </p><p>Thanks in advance Amir </p>


created: 2021-01-07T00:17:42-08:00
updated: 2021-01-07T03:53:01-08:00
title: Web extension : add logs
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1382033;
creator: User16
content:
<p>I created a web extension (Firefox). I want to add logs to a external file (example: console.txt) from the content scripts and the background script. For example : write "Begin web extension". </p><p>How can i do that? Thank you in advance for your help </p>


created: 2021-01-07T00:07:49-08:00
updated: 2021-01-07T00:07:49-08:00
tags: desktop;download-and-install_1;windows-81;firefox-840;firefox-8402;
product: firefox
topic: download-and-install
locale: en-US
creator: erichot200000
title:
i download Darkorbit game but when the page opening up it keep saying . Darkorbit (Not Responing). what should i do?

content:
<p>i download Darkorbit game but when the page opening up it keep saying . Darkorbit (Not Responing). what should i do? or can you help me fix it on your end? </p><p><br> </p><p>thank you. </p>


created: 2021-01-06T23:54:56-08:00
updated: 2021-01-07T01:29:31-08:00
title: Not really sure why Firefox is crashing every 5 minutes, crash reports listed.
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381985;1381986;1381987;1381989;1381991;
creator: r3bound
content:
<p>I've tried sfc /scannow and it didn't find anything.  I've tried using DDU and reinstalling my drivers. My specs is pretty much 5700xt + 3700x. </p><p><a href="https://www.dropbox.com/sh/uwuxongtp107u8m/AACLfH30RgdDlxVwwb9QQsXGa?dl=0" rel="nofollow">https://www.dropbox.com/sh/uwuxongtp107u8m/AACLfH30RgdDlxVwwb9QQsXGa?dl=0</a> </p><p>The one ending with 6840.dmp is the latest crash report which i cannot upload. </p><p>Here's the rest of the crash report IDs. Anyone got any ideas? </p><p>bp-b39749a0-a501-4427-9e18-2a84e0210107 	7/01/2021, 6:36 pm 	 </p><p>bp-af5853e7-eb2a-4ae9-82d5-fe3840210107 	7/01/2021, 6:36 pm 	 </p><p>bp-ca517a9a-b49a-4cf9-9d7a-835300210107 	7/01/2021, 12:10 pm 	 </p><p>bp-abb65280-a77f-4972-92f8-fe3570210107 	7/01/2021, 12:06 pm 	 </p><p>bp-46d8f57f-001f-40de-a6b1-b3bbf0210107 	7/01/2021, 12:05 pm 	 </p><p>bp-55137462-39dc-44f5-8174-3baa80210107 	7/01/2021, 12:05 pm 	 </p><p>bp-3449d5c4-e353-4d1e-a77b-2e8f70210107 	7/01/2021, 12:05 pm 	 </p><p>bp-c94aee53-3f2c-4c33-a324-f980d0210107 	7/01/2021, 12:05 pm 	 </p><p>bp-6b2f4295-990a-4b15-b276-437600210107 	7/01/2021, 12:05 pm 	 </p><p>bp-1fbd1395-0aef-4eae-a8be-9cc120210107 	7/01/2021, 12:05 pm 	 </p><p>bp-6103014a-ab68-490c-8d41-579400210107 	7/01/2021, 12:05 pm 	 </p><p>bp-40c872ae-c62e-4a95-99b1-7abff0210107 	7/01/2021, 12:05 pm 	 </p><p>bp-076e5ffc-5298-438d-ab8c-42acb0210107 	7/01/2021, 12:05 pm 	 </p><p>bp-2d3b02ec-d9ae-4e53-b7a5-fb3e90210107 	7/01/2021, 12:05 pm 	 </p><p>bp-3550f5a0-0bec-47cb-93c6-431b40210107 	7/01/2021, 12:05 pm 	 </p><p>bp-a818c562-3be7-4f5f-8d47-5b1100210107 	7/01/2021, 12:05 pm </p>


created: 2021-01-06T23:22:17-08:00
updated: 2021-01-07T00:05:19-08:00
title: "Bookmarks Toolbar" recent usage change/update
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1381976;
creator: christopherdoryan
content:
<p>Why did Firefox change the way one could hide or display the "Bookmarks Toolbar"? </p><p>Before all one had to do was click on "View" and one could hide or show the Bookmarks Toolbar, but with the latest change/update, now one has to chose select "View", then hover over "Toolbars", then hover over "Bookmarks Toolbar", and finally select "Always", "Never" or "Only on New Tab". How could that be an improvement? I miss being able to toggle it off or on in a rapid manner, because now I have to waste more time to just hide or display it again.  </p><p>Is there a way to be able to view or hide the "Bookmarks Toolbar" in a more efficient manner? I'm asking because I normally have to hide them and later display them back again tens of times on a daily basis, mainly because when I take screen captures, I don't want the Bookmarks Toolbar to appear. So this new feature really annoys me. </p><p>Hopefully there's another alternative to be able to toggle it on or off. </p>


created: 2021-01-06T23:18:58-08:00
updated: 2021-01-07T04:19:52-08:00
title: Wierd Veritcal Image Banding - Firefox Nightly
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381990;1381993;1382037;
creator: Daniel170
content:
<p>Hi fellow Mozillians, </p><p>I've had this issue for a while now but haven't been bothered to look for answers. </p><p>I seem to get an issue with vertical banding of images. </p>


created: 2021-01-06T22:55:28-08:00
updated: 2021-01-07T10:08:38-08:00
title: Downloads fails completely or create 0kb clutter
tags: desktop;download-and-install_1;windows-10;bug1586228;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1381992;1382043;1382097;
creator: jimmy_gladh
content:
<p>It looks like the same problem caused by the parental settings in win 10, but I do not have that activated. Downloading files only creates 0kb clutter files in the download folder, if anything happens at all. </p>


created: 2021-01-06T22:32:51-08:00
updated: 2021-01-07T01:06:42-08:00
title: after autoupdate to 84, bookmarks, customizations, and add-ons are gone
tags: desktop;sync;windows-10;firefox-840;firefox-8402;
product: firefox
topic: sync
locale: en-US
answers: 1381994;
creator: robinel.
content:
<p>Problem solved with this support article: <a href="https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles" rel="nofollow">https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles</a> </p> <hr> <p>After the automatic update to Firefox version 84, all my bookmarks, customizations, and add-ons are missing. </p><p>I saw something on the upgrade notice page when Firefox first ran (after the upgrade) about syncing to the previous version of Firefox to restore my bookmarks and other custom items, but I cannot find those instructions on the Firefox support site. </p><p>How do I get back all the things now missing? </p><p>Thank you. </p>


created: 2021-01-06T22:18:04-08:00
updated: 2021-01-07T12:17:08-08:00
title: Written
tags: desktop;websites;slowness-and-hanging;escalate;windows-10;firefox-770;
product: firefox
topic: websites
locale: en-US
answers: 1381973;1381995;1381998;1382038;1382072;1382099;1382135;1382136;1382139;
creator: dipasquale900
content:
<p>Hi, for some version (now I'm using 77.0 and everything is fine), when the writings are on a white part of the video, they have grainy edges and are unwatchable. This does not happen neither with Opera, nor with Edge and not even with Chrome. Not even with 84.0.2 the problem was solved. I kindly ask for help. </p><p>I am Italian, sorry for any grammatical errors. </p>


created: 2021-01-06T21:46:02-08:00
updated: 2021-01-07T05:20:47-08:00
title: To frequent updatets
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381996;1382050;
creator: unitra.dwa
content:
<p>I just want leave freeken feedback.  oficial place to leave feedback is temporary disabled, so I have no other choice that share my frustration here: sorry, and sorry for my broken englich. its clerly geting worse when im angry like now </p><p>- ITS JUST FEW WEEKS FROM LAST UPDATE!!! its so anoying... if you continue interupting my holly peace of mind, with every month updates - im changing browser </p><p>one more time   twice a year updates sems to me enough so   </p><p>- no need any answers - its just my feedback </p><p><em>[Profanity removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-01-06T21:27:40-08:00
updated: 2021-01-06T21:27:40-08:00
title: Firefox Dev file import requesters extremely slow on High Sierra (macOS 1`0.13.6)
tags: mac-os;desktop;beta;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: glen6
content:
<p>Dear Firefox Geeks— </p><p>After the last update to FF Dev 85.0b5, when a web site give me the option of uploading a file, the system file navigator invoked by FireFox Dev effectively freezes for 10 to 20 seconds, or more. During that time the file selector window does not respond to navigation clicks. When it finally does, it then does not respond to file selection clicks, and after it does, does not respond to 'choose' button clicks in the lower right corner of the window. </p><p>Just thought you might want to know. </p><p>Best Regards, </p><p>Glen </p>


created: 2021-01-06T20:35:19-08:00
updated: 2021-01-07T01:13:24-08:00
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381997;
creator: VincentMele
title:
Not Found  The requested URL /affwebservices/public/saml2sso was not found on this server. *** I get this message when I try to log on.

content:
<p>I get this message when I try to log on. It will not allow me to log on to my email account. </p><p><br> Not Found </p><p>The requested URL /affwebservices/public/saml2sso was not found on this server. </p>


created: 2021-01-06T19:56:17-08:00
updated: 2021-01-06T19:56:17-08:00
title: Damn Firefox! (SEVERE UPDATE FAIL)
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: paulindr
content:
<p>1) I just completed ALL this textbox. Then i saw the request for Troubleshooting Information. to be helpful, i followed the instructions and used Copy Text, hoping to past it into the space provided (next text box). When i came back to this page, EVERYTHING had gone. Whole page was wiped clean. for pity's sake, Firefox, can't you even get that right? </p><p>2) The reason i came here was because Firefox let me down badly. A couple of days back, version 84.0.2 (64-bit) downloaded. As I did not restart the laptop (Win 10, fully up to date), the instal did not complete. Should not be a problem as I've done that many times before. But when i did restart (30m minutes ago), Firefox opened and asked me to set up Firefox - UGH!!! I did that 1 year ago when this laptop was new!!! My history is intact. So are my add-ons. however, all (about 32) of my Top Sites have gone and all of my pre-set start pages (4) have been lost. I can reset the start pages but I will not be able to remember all the Top Sites so some will be lost. This is an 80+% fail by Firefox. I use Firefox because it's been reliable but I can no longer say that it is. It's an atrocious failure and for no apparent reason.  </p><p>I have Firefox running on a separate laptop that has not been restarted today or yesterday. It has had the same personalisations wiped too!!!  Firefox, this makes you my least favourite browser EVER (and I started using computers when punched cards were needed to input questions and get answers!). Reliability = 0.  My confidence = 0   </p><p>I'm not going to try adding troubleshooting  information as that is just adding to the unreliability and my total lack of confidence in Firefox!!! </p><p>If there is a way to get my Firefox back to how it was, please share. I've lost so much confidence in it that I'm not  happy to try anything without advice. </p><p>EDIT More data. </p><p>The other laptop (also Win 10 fully up to date, same version of Firefox) did not have the start pages wiped clean. I use 4, (shouldn't matter which but they are Google; Gmail' Facebook; and Youtube. They are still set on that firefox but mine are completely wiped. When i started up, i had the Firefox Start page (asking me what to import from otehr browsers) and one other page not of my choice (can't remember what).  </p><p>So, Firefox, how did you screw this up and manage to do so differently on 2 different laptops that have almost IDENTICAL BUILDS (yep, same Windows, same user files, same file structure). </p>


created: 2021-01-06T19:01:14-08:00
updated: 2021-01-06T19:01:14-08:00
title: Scrolling with Wacom sends left- and right-arrow keypress events
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: stib1
content:
<p>I use a Wacom Intuos Pro tablet, that has touch capability. This means I can scroll using a touch gesture on the tablet. Problem is that any sideways scrolling gets interpreted by Firefox as left- or right-arrow keypresses. This wreaks havoc with sites such as duckduckgo, where a left- or right-arrow keypress tabs between the web search, image search and map search page. So if you don't scroll exactly vertically it flicks between these pages. </p><p>Other browsers don't do this. If I open Chrome or Opera and go to https://omatsuri.app/events-keycode and try scrolling left and right I don't see any results. On firefox it reports an 'ArrowLeft' keydown event. </p><p>Is there any way to stop Firefox turning left and right scrolling into keystrokes? </p>


created: 2021-01-06T17:46:54-08:00
updated: 2021-01-06T17:50:15-08:00
title: Browser security
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1381938;
creator: hereistand
content:
<p>How can I prevent Firefox browser from being reset (refreshed)? Doing so will allow all security and filtering add-ons to be deleted,  some of which I've paid for in order to protect my network. Can I password protect the settings/help menu? </p>


created: 2021-01-06T17:40:16-08:00
updated: 2021-01-06T20:11:29-08:00
title: Browsing history won't save
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8401;
product: firefox
topic: fix-problems
locale: en-US
answers: 1381939;1381960;
creator: morganshumaker
content:
<p>I want my firefox to save my browsing history locally. It only saves a day or so at a time. I use adblock, video speed controller, DuckduckGO privacy essentials, and Tampermonkey extensions. I've looked through all their options for anything that might be causing my history to not be saved, especially the Duck duck go one but there's no setting that shouldn't be on as far as I see. Why won't firefox save my browsing history? </p>


created: 2021-01-06T17:16:42-08:00
updated: 2021-01-06T17:38:36-08:00
title: Firefox keeps fucking up all my attempts to log into eBay.
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381934;
creator: GuyDean
content:
<p>Whenever I try to sign into my eBay account, I have to solve a captcha puzzle by sliding a puzzle piece into the puzzle.  After I do this (and get a message from eBay stating "Verification Succeeded") I then get a pop-up box, apparently from Firefox, stating that Firefox needs to "repeat any [prior] action" to display the page, but when I click the RESEND button, it just takes me back to the puzzle, which I have to do all over again and get caught in an endless loop.  I called eBay, and those idiots were totally useless in fixing this problem, and told me that Firefox is "blocking" the page.   </p><p>And yes, I downloaded the most recent version of Firefox and I'm still having this problem.   </p><p>How do I fix this problem? </p>


created: 2021-01-06T16:53:09-08:00
updated: 2021-01-06T16:53:09-08:00
title: Firefox update for laptop
tags: download-and-install_1;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: bluangl1
content:
<p>Firefox just did a update on my laptop and now I can't  use any browser to access any website. 1/6/21 </p>


created: 2021-01-06T16:47:02-08:00
updated: 2021-01-07T01:23:07-08:00
title: Window Pop-Up
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381999;
creator: Jerry71
content:
<p><strong>Would someone PLEASE remove that stupid pop up every time your curser goes near the taskbar? </strong> As I'm working, especially on photographs,  I often have 4 or 5 browsers open at one time. Every time I get near the taskbar, that little window pops-up and covers the work I'm doing. We really dont need that because the tabs already tell up what's open. </p>


created: 2021-01-06T16:36:32-08:00
updated: 2021-01-07T11:20:09-08:00
title: new print menu terrible
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1381936;1382077;1382117;
creator: jmaroon452
content:
<p>The latest version 84.0.1 for Mac now opens a new print menu, which is terrible.  How do I force it to go away and permanently default to "print using the system dialog", which "Firefox help" never heard of.  I can't find any way to get rid of it.  It is a hateful change to Firefox, I hate it and my sister is in tears.  She hates computers anyway.  Seniors can't handle these dramatic changes. </p>


created: 2021-01-08T15:09:04-08:00
updated: 2021-01-08T15:09:04-08:00
title: new print preview window
tags: desktop;customize;windows-81;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: cvancant
content:
<p>My TWO questions concern this web page: <a href="https://support.mozilla.org/en-US/kb/how-print-web-pages-firefox" rel="nofollow">https://support.mozilla.org/en-US/kb/how-print-web-pages-firefox</a> </p><p>1) The web page mentions a new print menu in Firefox version 82.  I have version 84.02 installed.  The web page above shows "this improved print menu" under the heading "Print a web page."  PLEASE NOTE: the "improved print menu" shown does NOT have a Simplify Page option.  That option was on the old print menu.  What happened to the Simplify Page option? </p><p>2) I have tried the "alternative instructions" shown on the web page above but that alternative does NOT give me the old "Print preview settings" shown.  Instead, carefully following the "alternative instructions" gives me the same "improved print menu" mentioned above.  Why does following the "alternative instructions" give me the new print menu and not the old print menu (which DOES have the Simplify Page option)? </p><p>Thank you. </p>


created: 2021-01-08T14:57:53-08:00
updated: 2021-01-08T14:57:53-08:00
title: Facebook only site that slows down in hte latest version of Firefox
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: LoWd0Wn1
content:
<p>Hi, I have used Firefox for many, many years and never had an issue till now. And it is only on Facebook., Version 84.0.2 and the one before this one whenever i use facebook and start playing any videos it slows down and lags. I try the same in Chrome and no issue. What did Firefox do just recently to Facebook's website or maybe their security or? Not sure but it is almost making me leave for Chrome. </p>


created: 2021-01-08T14:28:41-08:00
updated: 2021-01-08T15:10:34-08:00
title: Stopping auto play
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1382408;1382413;1382415;1382416;
creator: 22Jonathan
content:
<p>I have set to block auto play in options but videos still start, some full size, some go to the top right corner but still play. </p><p>Can someone tell me how to set each of the auto play settings in about.config I don't want to mess with it when I am unsure. </p><p>I have Windows 10 Version 20 H2 (OS Build 19042.685  and FF 84.0.2 </p><p>Thanks in advance </p>


created: 2021-01-08T14:27:37-08:00
updated: 2021-01-08T14:27:37-08:00
title: The programm "Firefox.app" cannot be opened - after updating to Firefox 84 on macOS Catalina
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: Ingo.B
content:
<p>I updated to Firefox 84 on my macOS Catalina 10.15.7 system. At the end of the update process to Firefox 84, when Firefox restarted, a pop-up appeared that some files where suspected to be ransomware. I choose some "quarantine" button, but then the restart stopped and macOS showed a notification "The program "Firefox.app" cannot be opened" (My translation from german). </p><p>This message appears if I try to start Firefox from Finder or from Dock.  Launching Firefox from the Profile Manager (via Terminal) works. Firefox is executed with my profile. </p><p>The following actions I took were not helpful: - Re-installing the Firefox-App and my profile from a Time Machine backup - Un-installing and re-installing Firefox from the Mozilla site. - Starting Firefox with a freshly created profile - Re-installing Catalina from macOS recovery mode </p><p>In the system preferences' security tab Firefox is not considered as beeing harmful. </p><p>I'd be very grateful for some hints where to look for further actions. Thanks, Ingo </p>


created: 2021-01-08T14:13:08-08:00
updated: 2021-01-08T14:13:08-08:00
title: Bunnings Web Site Not Showing All Prices
tags: mac-os;desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
creator: OnTo6
content:
<p>Bunnings Web Site Not Showing Prices on all Lines only Last Line in GRID mode it Shows Prices in LIST mode </p>


created: 2021-01-08T12:18:17-08:00
updated: 2021-01-08T12:18:17-08:00
title: firefox do not come to foreground when i click the task bar
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: gtks73
content:
<p>my firefox is working without a problem but it doesn't come to foreground when i click in task bar how to fix this? </p>


created: 2021-01-08T12:17:03-08:00
updated: 2021-01-08T13:32:06-08:00
title: Viewing cookies
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382396;
creator: mace2
content:
<p>I have set cookies on FF to view and see retaintion. When I go to Privacy and security, Cookies and site data, and then click on "manage data" it never shows stored cookies. Why is this the case ? Is there another location that displays cookies? </p>


created: 2021-01-08T11:58:11-08:00
updated: 2021-01-08T14:29:55-08:00
title: Cast Firefox to Chromecast
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1382406;
creator: IamMartijn
content:
<p>In Google Chrome I can cast websites and videos to my Chromecast.  Does Firefox also have Chromecast support? </p>


created: 2021-01-08T11:53:39-08:00
updated: 2021-01-08T11:53:39-08:00
title: When you change the password to your Firefox account, you lose all passwords and bookmarks
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: cs
creator: crazy.bedynka
content:
<p>After reinstalling my laptop, I forgot the password from my account. When I changed the password to my Firefox account, and then synced after changing the password, all the passwords from the bookmarks, including the bookmarks, disappeared. Completely clean my account, without everything. How to get back in time, about the 2nd day? </p>


created: 2021-01-08T11:43:11-08:00
updated: 2021-01-08T11:43:11-08:00
title: Privacy Notice
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: marker06
content:
<p>Why is it that every time I open Firefox, the Privacy Notice shows up in a separate tab?  Never did that in the many years I have used Firefox as my default browser. </p>


created: 2021-01-08T10:42:11-08:00
updated: 2021-01-08T13:43:24-08:00
title: Firefox is using far too much RAM
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382399;
creator: StevenCee
content:
<p>Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does this browser guzzle RAM so hungrily? I had to reboot it as I couldn't type any longer, without waiting every few letters before seeing them on the screen, and I've got 60 Gigs of RAM. But Firefox was using 22 of them! </p><p>This has obviously been an ongoing issue for years, both from my experience, and the 2,000 threads that come up in response to this issue. Come on guys, it can't be this impossible to create a functional browser that is more RAM efficient, what's the problem? </p><p>Oh, and it sure would be nice, given 2,000 results from my search, to be able to filter them by date. I'm using version 84, so threads dealing with version 50 or so, aren't going to be of much help... </p>


created: 2021-01-08T10:14:30-08:00
updated: 2021-01-08T10:14:30-08:00
title: Mac Notifications will not open Firefox link to notifcation web sites!
tags: mac-os;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
creator: rlmrlm
content:
<p>On my Mac I get Firefox notifications for YouTube, CNET, etc.,  but when I select the notification it will not launch the link in Firefox. </p><p>So what good is the notification if I can not access the link. </p><p>Why is this not working.  Below is an example when I click the notification, it will not open in Firefox. </p><p>Comments? </p>


created: 2021-01-08T09:10:46-08:00
updated: 2021-01-08T12:26:24-08:00
title: How to enable spell-check permanently?
tags: desktop;customize;windows-10;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
answers: 1382335;1382347;1382348;1382362;1382385;
creator: mdbadruzzamannibir
content:
<p>Spell-checking is working perfectly but whenever I type I have to click this <strong>check spelling</strong> button every time (See the screenshot) or else the spell check doesn't work. Is there any way to turn it on permanently? </p>


created: 2021-01-08T09:06:30-08:00
updated: 2021-01-08T15:02:56-08:00
title: Is form auto-fill feature is removed from firefox?
tags: desktop;privacy-and-security_1;windows-10;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382412;1382414;
creator: mdbadruzzamannibir
content:
<p>I couldn't find the form auto-fill feature in <strong>settings &gt; privacy &amp; security</strong>. Is there any way to enable it without installing any extension? </p>


created: 2021-01-08T08:47:51-08:00
updated: 2021-01-08T09:57:26-08:00
title: Process chewing up CPU but not connected to the websites I have open...help
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382349;
creator: nilsbattye12
content:
<p>Hi all, I usually have about 5 windows open, just regular websites. Suddenly my fan goes beserk and I look at the processes where on one firefox.exe the CPU is at 40-50 and everything slows to a crawl. When  I press end process, it shuts down, the fan stops and browser speed goes back to normal. What is running in the background and how do I stop it? </p><p>Thank you </p>


created: 2021-01-08T08:18:53-08:00
updated: 2021-01-08T13:29:23-08:00
title: Why Does Clearing Cache Always Refresh Webpage?
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382330;1382360;1382394;1382395;
creator: StevenCee
content:
<p>I love having the Clear Cache icon so easily accessible, but why must it also refresh whatever page I am on???  Just now it caused the page to revert to one that had none of the articles on it, I was just looking at!  This is supposed to be a helpful feature, not one that screws things up. </p>


created: 2021-01-08T08:14:42-08:00
updated: 2021-01-08T08:14:42-08:00
title: Firefox ignores default printer settings
tags: windows-7;desktop;other;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
creator: support97
content:
<p>I have a new printer, Brother HL-L2350DW that has worked fine for a few weeks. </p><p>Firefox recently made some changes and now the printer will not print duplex.  Unless I go in EACH and EVERY time to the Firefox print dialog <strong>Preferences </strong>and change to double sided, it will not print duplex. </p><p>In the Windows Printer preferences for the printer, it shows Duplex printing and will print as such everywhere else but Firefox. </p><p>I print a lot of receipts and I bought the printer specifically to avoid paper waste. </p><p>I did clear the printer using the config:printer....   instructions. </p>


created: 2021-01-08T08:14:14-08:00
updated: 2021-01-08T08:14:14-08:00
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ee11
title:
Firefox Installer.exe Different SHA256 depending on wich web-browser/search engine you downloaded from?

content:
<p>Hi! So it seems that I get different SHA256sums depending on which browser I use and depending on what search engine I used  to download the Firefox Installer.exe. </p><p>Using Edge on Windows 10, from <a href="http://google.se" rel="nofollow">google.se</a> <a href="https://www.mozilla.org/sv-SE/firefox/new/" rel="nofollow">https://www.mozilla.org/sv-SE/firefox/new/</a> Gets the installer from: <a href="http://cdn.stubdownloader.services.mozilla.com" rel="nofollow">cdn.stubdownloader.services.mozilla.com</a>, SHA256sum not listed here: <a href="https://releases.mozilla.org/pub/firefox/releases/84.0.2/" rel="nofollow">https://releases.mozilla.org/pub/firefox/releases/84.0.2/</a> </p><p>Using Firefox 84.0.2 (64-bit), from <a href="http://startpage.com" rel="nofollow">startpage.com</a> <a href="https://www.mozilla.org/sv-SE/firefox/new/" rel="nofollow">https://www.mozilla.org/sv-SE/firefox/new/</a> Gets the installer from: <a href="https://download-installer.cdn.mozilla.net" rel="nofollow">https://download-installer.cdn.mozilla.net</a>, SHA256sum not listed here: <a href="https://releases.mozilla.org/pub/firefox/releases/84.0.2/" rel="nofollow">https://releases.mozilla.org/pub/firefox/releases/84.0.2/</a> </p><p>Using Firefox 84.0.2 (64-bit), copy paste URL directly into browser: <a href="https://www.mozilla.org/sv-SE/firefox/new/" rel="nofollow">https://www.mozilla.org/sv-SE/firefox/new/</a> Gets the installer from: <a href="https://download-installer.cdn.mozilla.net" rel="nofollow">https://download-installer.cdn.mozilla.net</a> Which then gets a SHA256sum match on <a href="https://releases.mozilla.org/pub/firefox/releases/84.0.2/" rel="nofollow">https://releases.mozilla.org/pub/firefox/releases/84.0.2/</a> </p><p>Is this something I need to be worried about? Is the Firefox Installer.exe just embedding some tracker from where it gets downloaded? Right clicking on the .exe -&gt; Properties -&gt; Digital Signature -&gt; Highlight signature- &gt; information says the signature is OK. Which means the Firefox installation should be OK, I guess? </p><p>Any information on this would be greatly appreciated! </p>


created: 2021-01-08T08:13:21-08:00
updated: 2021-01-08T08:13:21-08:00
title: Bookmark properties
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: herwigangst
content:
<p>How can I manage that a specific bookmark on the bookmarks toolbar opens always in a separate tab? </p>


created: 2021-01-08T07:59:58-08:00
updated: 2021-01-08T12:37:37-08:00
title: emailii
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: cs
answers: 1382387;
creator: anezka.sukupova
content:
<p>Dobrý den prosím chtěla jseem se zeptat zdali je možné obnovení emailů již s vysypaného koše?  S mého servru a ko by mi pomohl ? jsem úpný laik který moc nerozumí počítačům ? Děkujji </p>


created: 2021-01-08T07:51:54-08:00
updated: 2021-01-08T07:51:54-08:00
title: Hyperlink in MS Office do not work in Firefox
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: rcragg4
content:
<p>I have always been able to use Firefox as the default browser when launching hyperlinks from MS Office products. Last week, i received notice that FLASH is no longer supported and should be removed. </p><p>I did this. </p><p>Now - when i have a hyperlink in ANY MS product - it does not launch. When i change default browser to MS Edge - they work </p><p>How do i get this back to working in Firefox </p>


created: 2021-01-08T07:47:37-08:00
updated: 2021-01-08T07:47:37-08:00
title: Firefox Does Not Stay Updated
tags: mac-os;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: victoria.varela74
content:
<p>The version of Firefox we have is part of a Windows 10 image that is built into the GP. When running updates they stick for about a day, but then they revert back the the old version of Firefox (I think it went down to version 50 or 60). Normally, it wouldn't be that big of an issue but many websites do not work properly when he browser is on an older version. Can someone tell me why this is happening and how to fix it? I can't keep updating the browser for people multiple times a week when it should only be happening every few months or so. We used to use Ninite to keep apps like this updated automatically but we don't have that anymore. Any help is appreciated, thanks! </p>


created: 2021-01-08T07:30:24-08:00
updated: 2021-01-08T08:39:12-08:00
title: Fire fox default PDF viewer checkbox issue
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382324;
creator: rocks.rachit1
content:
<p>My attached PDF has multiple check boxes with same name and different value. </p><p>It works correctly when opened using Adobe reader or chrome etc.. and only shows 1 checkbox B checked correctly. </p><p>If I open the same PDF using open with &gt; Firefox then it incorrectly shows all checkboxs checked instead of only B. </p><p>It showed correctly in 64.0 (64 bit) firefox browser version's built in PDF viewer and it seems have issue in latest 84.0.2 (64 bit) firefox browser version's built in PDF viewer. </p><p>Is it a known issue ? Are we planning to fix it ? </p><p>Images attached. Use below link for PDF <a href="https://drive.google.com/file/d/11aUoamPu88zxtgHue0W5VxJz2n0SYsFl/view?usp=sharing" rel="nofollow">https://drive.google.com/file/d/11aUoamPu88zxtgHue0W5VxJz2n0SYsFl/view?usp=sharing</a> </p>


created: 2021-01-08T07:23:01-08:00
updated: 2021-01-08T07:23:01-08:00
title: Unable to migrate or restore OneTab and its data
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: rsbrux
content:
<p>None of the available migration or restore methods are capable of preserving OneTab data. In every case I have tried, OneTab is missing from the add-ons in my new installation or profile.  The only approach which achieved anything at all was to replace the entire .mozilla director under Ubuntu, but even this only displayed the OneTab page and its data on the first invocation of Firefox.  Since the add-on was not present, the data was gone at the second invocation.  However, repeating this process at least allowed me to export the OneTab data from *one* profile on the first invocation.  Unfortunately, this method is completely useless under Windows, as are the recommended approaches of using Firefox sync (with sync turned on for add-ons) or replacing the contents of a newly created profile with the contents of an old or saved one. How can I properly backup and restore or migrate a Firefox installation, *including* my OneTab installation and data? </p>


created: 2021-01-08T07:06:20-08:00
updated: 2021-01-08T07:06:20-08:00
title: Confirm your account: Verifcation Link not sent
tags: mac-os;desktop;sync;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: nzw19lh
content:
<p>Hi, Had to wipe my laptop and had a copy of me email, password and backup codes for Firefox and it would not accept them. So I have tried to log into the account and when it does not accept the password, I get the email message sent or resent message and nothing. </p><p>Not in inbox, junk mail and looked directly via web email. Does not even say account is locked or email rejected. Just stuck. </p><p>I have had to create a new account just to be able to ask the question. That verification email came through in seconds.  </p><p>This is a complete pain as I have literally hundreds of bookmarks/passwords, many I use on a daily basis. </p><p>(Unfortunately, this was also the only system I had logged into the account on. Not on phone, tablet or anything else) </p><p>Hope there is a simple solution. :'( </p>


created: 2021-01-08T07:01:17-08:00
updated: 2021-01-08T11:16:08-08:00
title: WebRTC example, video playback not working
tags: desktop;other;windows-81;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382355;1382365;1382366;
creator: send2jitu
content:
<p>The sample example at given following  link not working on Firefox version 84.0.2 (64-bit). Video plaback is not happening. <a href="https://mdn-samples.mozilla.org/s/webrtc-capturestill/" rel="nofollow">https://mdn-samples.mozilla.org/s/webrtc-capturestill/</a> </p><p>Other applications using WebRTC have same issues. Please reply. </p>


created: 2021-01-08T06:59:38-08:00
updated: 2021-01-08T06:59:38-08:00
title: Problemas y errores con Twitch y Firefox
tags: linux;desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: es
creator: nicovel98
content:
<p>¿Porque falla tanto Twitch en Firefox? </p><p>He venido presenciando varios errores al usar Twitch ya que es usual que no aparezcan los contenidos como texto e imágenes o incluso falle al cargar las páginas en este navegador, mientras que en otros no presento problema alguno. </p>


created: 2021-01-08T06:55:19-08:00
updated: 2021-01-08T14:44:44-08:00
title: Page loading
tags: desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1382351;1382403;1382410;1382411;
creator: Gemwriter
content:
<p>Hello. Suddenly, Firefox isn't loading/displaying web-page backgrounds. I uninstalled, downloaded and re-installed. </p>


created: 2021-01-08T06:37:46-08:00
updated: 2021-01-08T06:37:46-08:00
title: I can't tabs of some machines with Sync
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: firefox1178
content:
<p>Hello I have 5 machines connected to Firefox tabs. However I can see only tabs of 2 of them in the Sync Tabs tools. I can see the machines in Sync configuration tool. Why and how to display the tabs of all the machines? Thanks </p>


created: 2021-01-08T06:30:54-08:00
updated: 2021-01-08T06:30:54-08:00
title: Update splash screen shows in kiosk mode.
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: programmers
content:
<p>I currently have Firefox auto running in kiosk mode every morning when the computer boots automatically.  It does this by using the Firefox shortcut with --kiosk argument along with a specific web app address in the Windows start directory.  I also have it set to run auto updates.  The problem is, after an update and restart, the browser opens the firefox update url instead of the app which causes major problems with the functionality of the kiosks purpose.   </p><p>Is there a way to prevent this from happening? </p><p>Thanks </p>


created: 2021-01-08T06:04:15-08:00
updated: 2021-01-08T10:03:33-08:00
title: Duckduckgo is overwriiten via Bing
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382352;
creator: ram.saxena
content:
<p>I have addon for Duckuckgo. But suddenly and very often the DuckDuckgo ist overwritten via Bing. Why?  What can I do to make my search Eingine Duckduckgo permanenz? I have no Addon for Bing? FF ist my standard Browser? </p>


created: 2021-01-08T05:52:36-08:00
updated: 2021-01-08T10:04:18-08:00
title: strange fonts in webpages
tags: mac-os;desktop;fix-problems;font;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382353;
creator: simone.tor
content:
<p>I am having these strange symbols instead of the correct fonts in some webpages as well as inside some e-mail text in gmail (when viewing from browser firefox, of course). Please see attached. I deselect the setting "allow webpage to choose their own webfonts...", it solves the problem but it cause to switch to default fonts in web design tools I use (wordpress, elementor). Any suggestion of how to solve this? Thanks </p>


created: 2021-01-08T05:20:41-08:00
updated: 2021-01-08T05:20:41-08:00
title: Find a folder that the bookmark is in.
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: fl4321
content:
<p>I search for a folder, usually by topic. Perhaps I'm looking for Buicks and find several bookmarks. Now I want to find the folder that it's in to perhaps find more cars. The folder might be CARS, AUTO, VEHICLES or whatever. </p><p>How do I search for the FOLDER?  </p><p>Looking for this solution, I find several answers, none work. The start at the end does not show the folder. There is no way I know of to search for a folder. Help? </p><p>Larryo Mac OS </p>


created: 2021-01-08T04:45:06-08:00
updated: 2021-01-08T05:13:57-08:00
title: Failed Firefox migration Win 7 to Win 10
tags: windows-7;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1382284;
creator: chestersplace
content:
<p>Trying to migrate Firefox profile from Win 7 machine to new Win 10. Downloaded Firefox to new machine, confirmed that it worked, closed it.Using Troubleshooting feature, located active profile in old Win 7 machine, copied to USB stick.  Closed Firefox on new machine, navigated to Profiles folder, copied the Win 7 file to it and deleted the existing file. Tried to start Firefox, got 'Your Firefox profile cannot be loaded. It may be missing or inaccessible'. Fiddled round a bit, finally uninstalled Firefox from the new machine and downloaded it again. Got the same error message, now no Firefox at all after carefully following such instructions as I could find. What the f*ck am I doing wrong? A year or so ago I transferred the Win 7 profile successfully to a Win 10 laptop. What has gone wrong now?  Any suggestions most welcome. </p>


created: 2021-01-08T04:02:54-08:00
updated: 2021-01-08T13:34:19-08:00
title: Certificate Issue - Google & Amazon
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1382325;1382350;1382369;1382397;
creator: trollghal
content:
<p>Hello all, </p><p>Since this morning I'm having a huge issue in FF: I can not connect connect to many websites such as google, facebook, amazon...  </p><p>SEC_ERROR_UNKNOWN_ISSUER </p><p>It comes from a certificate issue emitted by DigiCert, It is the DigiCert Global Root G1A. Yet this certificate does not exist, in DigiCert database. And worse, on their dignostic tool, the websites use the DigiCert Global CA G2 I could not bypass the certificate acceptance because of HSTS protocol. I looked at the clock, no problem. I used chrome, it worked. </p><p>I found a way to work around this problem: I went to about:config and put the security.enterprise_roots.enabled on TRUE. </p><p>I could connect again to websites. </p><p>BUT, not I have an additional issue: I can not log-in in amazon. I can be on the website, but when I try to log-in, nothing happen. No error message. Nothing. Just an infinite search time (the dots in the tab are moving back and forth). It send a request to <a href="http://fls-eu.amazon.com" rel="nofollow">fls-eu.amazon.com</a> and it never arrives. </p><p>I also tried on Chrome, perfect. So this is typically a FF problem. And I'm stuck... </p><p>Do you have any fix? (I really do not want to switch to Chrome...) </p>


created: 2021-01-08T03:58:07-08:00
updated: 2021-01-08T03:58:07-08:00
title: How to use?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: ann.farah
content:
<p>I downloaded your app but can’t seem to get off the support page.  I just want to get to the screen that allows me to search on the browser...?  Not sure why this is so hard. </p>


created: 2021-01-08T03:54:19-08:00
updated: 2021-01-08T05:33:25-08:00
title: Restore deleted toolbar file
tags: desktop;bookmarks;windows-10;firefox-840;firefox-8402;
product: firefox
topic: bookmarks
locale: en-US
answers: 1382267;1382276;1382286;1382292;
creator: kluu
content:
<p>How do I Restore deleted toolbar file? </p><p>I accidentally deleted a tool bar file folder with a collection of links within it. I would like to know how I can restore it. </p>


created: 2021-01-08T03:51:24-08:00
updated: 2021-01-08T04:01:31-08:00
title: Couldn't sign you in This browser or app may not be secure.
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382268;
creator: killip1958
content:
<p>Couldn't sign you in This browser or app may not be secure.  Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in. </p><p><br>     cannot sign to googlle from firefox at all </p>


created: 2021-01-08T03:45:44-08:00
updated: 2021-01-08T03:45:44-08:00
title: Im Tabletmodus funktioniert Bildschirmtastatur nicht
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: St0ny
content:
<p>Hallo, ich habe ein Surface Pro 7 mit Windows 10 und Firefox drauf installiert. Alles auf der neusten Version. Immer wenn ich das Surface im Tabletmodus benutzen möchte blendet sich die Bildschirmtastatur selbstständig aus und lässt sich einfach nicht einblenden egal was ich mache. Ich habe es schon mehrfach mit neuinstalationen versucht und auch den PC von allen resten des Browsers gereinigt. Es hat leider alles nichts genützt. Hat jemand einen vorschlag wie ich das lösen könnte? </p>


created: 2021-01-08T03:20:15-08:00
updated: 2021-01-08T04:02:00-08:00
title: SUSPICOUS ACTIVITY
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382269;
creator: mrmyron
content:
<p>'''<em><strong>bold text'''</strong></em>THIS IS THE 10TH EMAIL IM SENDING WHY ARENT THEY GETTING THROUGH IF MY INTERNET IS STILL WORKING! </p>


created: 2021-01-08T03:17:28-08:00
updated: 2021-01-08T04:02:37-08:00
title: I DID NOT CLOSE THOSE PAGES!
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382270;
creator: mrmyron
content:
<p>SOMEONE OR SOMETHING KEEPS KICKING ME OUT ME OUT OF DIFFERENT WEBSITES AND I HAVE HAD DAILY ISSUES WITH MY EMAILS PASSWORDS ETC..... PLEASE HELP asap! </p>


created: 2021-01-08T02:28:41-08:00
updated: 2021-01-08T04:06:16-08:00
title: I have embedded youtube videos on my website, but unfortunately they are not playing in mozilla
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382261;1382272;
creator: williamadison67
content:
<p>My website <a href="http://sireprinting.com" rel="nofollow">sireprinting.com</a>  is developed on laravel. I have embedded a youtube video on header of its home page. But unfortunately, it is not playing and giving me error. Other browsers are working fine. </p>


created: 2021-01-08T02:25:23-08:00
updated: 2021-01-08T02:25:23-08:00
title: max tabs open at once
tags: mac-os;desktop;tabs;firefox-840;
product: firefox
topic: tabs
locale: en-US
creator: jDOGG@19420
content:
<p>i was only able to open 265 tabs. firefox would not allow me to add any more after 265 open tabs. is 265 open tabs the limit or just my computer capability? thank you, good bye. </p>


created: 2021-01-08T01:44:14-08:00
updated: 2021-01-08T04:09:37-08:00
title: Firefox in two MS user ccounts
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1382274;
creator: sydneymozingo
content:
<p>I have my husband set up on a user account (windows 10 home) because he needs the accessibility settings. I need to be able to access and use Firefox when in both user accounts. Firefox seems to see these two user accounts as two different devices and wants me to sync which I'm pretty sure I can't do. Thank you-smmm </p>


created: 2021-01-08T01:16:27-08:00
updated: 2021-01-08T01:16:27-08:00
title: Need Print DATE ONLY Option (without the TIME)
tags: desktop;customize;windows-10;firefox-720;
product: firefox
topic: customize
locale: en-US
creator: bhenderson2
content:
<p>Where is the option to remove the print TIME, but keep the print DATE?  </p><p>I have to change the date every single date by using the custom option. And do you know how many days I forget to change it and it shows I'm printing a report with a Report Run Date that's in the future of when I printed it just because I have to manually enter my date in the footer every day?  </p><p>The article below is not useful since it does not tell me how to remove the time.  <a href="https://support.mozilla.org/en-US/kb/how-print-web-pages-firefox#w_margins-and-headerfooter" rel="nofollow">https://support.mozilla.org/en-US/kb/how-print-web-pages-firefox#w_margins-and-headerfooter</a> </p><p>Can development add the "Date Only" option (without the Time) in the Page Setup Header/Footer options? Today? Or overnight tonight? </p><p>Thanks! </p>


created: 2021-01-08T00:47:14-08:00
updated: 2021-01-08T00:47:14-08:00
title: Firefox Page Info/Media - Can't save multiple images/select folder
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: Blackmon.GenequinaG
content:
<p>For a while now, I have not been able to save multiple images at once from the page info screen. To be specific, everything loads in just fine, but when I go to choose a folder, any folder as a save destination, nothing happens.... Now error or download, nothing. I tried hard resetting my PC to see if that was the problem but it's not. </p><p>Is there a way to fix this without add-ons or extensions??? </p>


created: 2021-01-08T00:22:14-08:00
updated: 2021-01-08T01:42:57-08:00
title: Attaching a file to Mozilla meeting invite
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1382256;
creator: ferdijansen69
content:
<p>Good day I use Mozilla 68.10.0 (64-bit) for my emails. I am struggling to add an attachment from my hard drive to a meeting invite.  How must this be done? </p>


created: 2021-01-07T23:44:37-08:00
updated: 2021-01-08T09:52:00-08:00
title: XING problems
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1382275;1382280;1382346;
creator: Marco_LEO
content:
<p>Dear all, </p><p>since XING changed their website design, we run into severe technical problems permanently. Their support is not intrested in helping us, they recommend to use Chrome. Due to data security reasons, we really don't want to... </p><p>When logging in at XING, the website always fails to load all frames. Sometimes it helps to refresh 5-10 times, so no option... </p><p>Does anybody have any idea, what else we can do? </p><p>Thanx a lot &amp; best regards Marco </p>


created: 2021-01-07T23:42:21-08:00
updated: 2021-01-08T13:21:21-08:00
title: Enable to download multiple files with Firefox84
tags: desktop;fix-problems;windows-10;firefox-830;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382393;
creator: usshy777
content:
<p>From Firefow84(Windows, multiple files downloading does not start. </p><p>Step: 1 Select Page Info 2 Select Media tab, and select multiple files(e.g. jpg files), then try to save files </p><p>[Observed Behavior] Downloading does not start. If try to close Firefox, remaining downloading popup is displayed </p><p>[Expected behavior] Succeed to download </p><p>Previous Firefox do not have this issue </p>


created: 2021-01-07T23:29:09-08:00
updated: 2021-01-08T12:10:40-08:00
title: Downloading zip files as pdf
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1382361;1382379;
creator: najjep
content:
<p>Hello </p><p>I am a long-time user of firefox and so far I have not had a problem for which I would not find a solution on the Internet. </p><p>It’s about using firefox in the workplace. I do not have administrator privileges when using a computer. </p><p>In my work, I often have to download files from the official (closed intranet) page, which are either in pdf (individual documents) or zip format (larger files). </p><p>Lately, I have been downloading a zip file that firefox marks as a pdf and asking if I want to open or save it. </p><p>If I save it, it gets saved as pdf and than I have to rename it to zip to correctly open it.  </p><p>Chrome, on the same workstation, and internet explorer for the file correctly determine that it is in zip format. </p><p>I have already refreshed firefox but the problem remains.  </p><p>Thanks </p>


created: 2021-01-07T22:05:57-08:00
updated: 2021-01-07T22:05:57-08:00
title: I don't like the font used in my firefox browser for URDU language website i.e. bbcurdu.com
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: talvigi.543
content:
<p>Hi, I have been using Firefox for decades, and it is my default browser on every smart device. But for a long time now i am facing difficulty with those Fonts, which are the default for me as i could not make any good change into them. By far i have tried it many times by my own, and since no body else like to leave their other favourite browsers, therefore i can't get help from others.  </p><p>I like Firefox so much that I have other browsers in my laptop but i want to stay with my loved one. And when i see the same website with much liked fonts on google chrome, i want to quit my love and go for the change!  </p><p>Now is the last chance i am trying to get help from you guys, the builders thereon.  </p><p>I am including some screen shots of my love and chrome for better match.  </p><p>Your help is my last hope. THANKS A LOT. </p>


created: 2021-01-07T21:27:04-08:00
updated: 2021-01-07T21:27:04-08:00
title: Sync Not Working
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: akkmaharaj
content:
<p>When I Reseted My Pc I installed firefox and logged in to my account but it did not bring back my bookmarks , add-on's and themes </p>


created: 2021-01-07T20:21:38-08:00
updated: 2021-01-08T05:27:45-08:00
title: View Page Info/Media/Select All images does not work anymore
tags: linux;desktop;tips;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1382237;1382288;
creator: Adrian66
content:
<p>Hi,  I have recently discovered that I cannot save all images via the above route. Might this have something to do with an update? This feature is very useful when you are working with some technical sites that have images of interest. Instead of save the images one by one, or use additional unnecessary addons that may or may not work, I could select all images, point to a subfolder and say 'Open.' This has stopped working. My currecnt version is Firefox 84.0.2, 64-bit, on Linux. Any ideas/solutions on how to get this feature back would be greatly appreciated. Thanks. </p>


created: 2021-01-07T20:12:16-08:00
updated: 2021-01-07T20:45:32-08:00
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1382226;
creator: jackgeorge15
title:
Firefox keeps 'forgetting' login details for the websites I frequently visit.  I also have difficulties with help articles tha bear no resmblance to the details i find on my browser

content:
<p>I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save'  or ' update' buttons on the dialog box that appears when I log in manually.  For example, I must have entered half a dozen or more details manually in the last and clicked the 'save' button on the dialog box tha appears but the 'login and password' menu item only shows two that have been saved that day. </p><p>I can find nothing that has had any effect in the present help topics. </p><p>Another annoying aspect is that help topics appear to prescribe 'fixes'  that have no parallel in the details that appear on the actual browser menu items. </p><p>I apologise in advance to the relevant developers, but I am now questioning why I should persevere with such a 'buggy' app that used to perform beautifully in the past. </p>


created: 2021-01-07T18:13:10-08:00
updated: 2021-01-07T18:24:43-08:00
title: How do I modify the font for the History list and the bookmarks Toolbar?
tags: desktop;customize;windows-10;firefox-680;
product: firefox
topic: customize
locale: en-US
answers: 1382215;
creator: musicollector
content:
<p>Is there any way I can increase the font size or bold the entries on the History list and the Bookmarks Toolbar? CTRL-+ does it for the rest of the screen but not for the History list. </p>


created: 2021-01-07T17:51:19-08:00
updated: 2021-01-07T18:22:57-08:00
title: Problems with download of a few images using "Page Info" window -> "Media" tab
tags: desktop;other;windows-81;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382214;
creator: incomming
content:
<p>Hi,  </p><p>Text in " " is translated to English from Danish. I hope the translation is close enough for you to follow. </p><p>I used to: - Right click an image on a website  - Chose "Show Image Information" to get to the "Media" tab in the "Page Info" window to download a couple of images from a website. Lately this function is not behaving as it used to do. </p><p>Now - Selecting more images from the list in the "Media" tab - Click "Save As" - Chose a download folder - Click "Select Folder"  doesn't work at all.  Nothing seems to happen, not even an error message appears. </p><p>Is this function broken in the newer versions of Firefox, or is it just my installation experiencing this? I'm using Firefox ver. 84.0.2 (64-bit), Windows 8.1, Plugin * Shockwave Flash 32.0 r0 </p><p>Best Regards Mr. Longgaard </p>


created: 2021-01-07T17:24:37-08:00
updated: 2021-01-07T17:24:37-08:00
title: about:config Scroll Settings
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: Steve09
content:
<p>I wanted to change the scroll speed.  So I found the instructions: about:config  - went through the process - search for mousewheel.min_line_scroll_amount   When that came up I think I saw three choices, one was Boolean and the instructions said to double click, and change the number.  But when I did, nothing happened.  So I clicked the funny arrows on the far right, and the three options  changed to just True and False.    I got out of it.   </p><p>I don't remember what I left it on, so I went back to check and the three options came up, Boolean, which is dotted, Number and String.  Should Boolean be the one dotted?   </p><p>The far right has a big +   Won't touch it.  But is that how you'd change the scroll speed?    </p><p>I'll probably leave it alone, I can scroll.  </p><p>Thanks. </p>


created: 2021-01-07T17:01:53-08:00
updated: 2021-01-07T17:01:53-08:00
title: Canlı yayın izlerken çöküyor. Günde en az 2 defa
tags: windows-7;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: tr
creator: engnbahadir
content:
<p><a href="https://crash-stats.mozilla.org/report/index/13b76cff-e4ee-4f9b-8045-079640210108" rel="nofollow">https://crash-stats.mozilla.org/report/index/13b76cff-e4ee-4f9b-8045-079640210108</a> </p>


created: 2021-01-07T16:50:45-08:00
updated: 2021-01-07T16:50:45-08:00
title: Javascript Redirection Not Working
tags: desktop;websites;escalate;developer;windows-10;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
creator: fredjl3
content:
<p>Hello, </p><p>I have a web page that prints a document, and then redirects back to the main page. This website has always worked in every browser, and now in Firefox 84.0.2 it no longer redirects. </p><p>What changed in Firefox, and how do I get it redirecting again? </p><p>Here is a snippet of the code in question: </p><p>&lt;script type='text/javascript'&gt; </p><pre>    var interval = setInterval(function() {          if(document.readyState === 'complete') {               clearInterval(interval);               window.print();          }     }, 100);          window.onbeforeprint = function() {          window.location = '<a href="https://www.mozilla.org" rel="nofollow">https://www.mozilla.org</a>';     } </pre> <p>&lt;/script&gt; </p>


created: 2021-01-07T16:48:36-08:00
updated: 2021-01-07T16:48:36-08:00
title: Firefox problem with certifcates on Dell Open Manage Server Administrator (after version 84?)
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: channel6dk
content:
<p>I have several (20+) Dell Poweredge 1950 servers running W2K8R2 which all have Dell OpenManage Server Administrator (DOMSA) (version 7.4.0) installed. The security settings in DOMSA have SLL set to 128-bit or higher and use SHA512 which is the highest available. Until Firefox version 82 i would get the error prompt "Errors code MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT when logging on to DOMSA for the first time, but using the advanced option I could accept and permit this login, after which future logins worked fine. </p><p>Since the release of Firefox v.84 I can no longer use this workaround and have had to force these systems back to Firefox v.82 - which is irritating because it doesn't seem possible to prevent Firefox trying to update and offering me an update dialogue every time I open Firefox. </p><p>The Dell 1950's cannot run a later version of DOMSA and I am not intending to upgrade to a later server OS version right now - and I don't want to go back to having IEII as my default browser. I do not think Dell have released later certificates or security fixes for DOMSA either. So for the time being, I am locked to the above configuration. </p><p>So two questions -  </p><p>How can I fix later firefox versions (v.84 and later) to allow me access to DOMSA? </p><p>If I can't - how do I prevent Firefox v.82 from updating (and from bothering me with update prompts continuously. </p><p>I hope someone out there understands the issues here better than I do and has a workable soloution - preferably one which allows me to contiunue with future Firefox upgrades. </p><p>Thanks / Adrian </p>


created: 2021-01-07T16:20:30-08:00
updated: 2021-01-08T03:11:07-08:00
title: Java no Mozila-Firefox
tags: windows-7;desktop;tips;firefox-840;
product: firefox
topic: tips
locale: pt-BR
answers: 1382263;
creator: jleitao40@sapo.pt
content:
<p>Algum elemento da comunidade saberá indicar-me se este Browser dá acesso ao Windwos 7, com instalação de 32 ou 35 bits? </p>


created: 2021-01-07T16:15:09-08:00
updated: 2021-01-07T16:53:19-08:00
title: Cookies not clearing
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382186;1382187;1382188;
creator: mace2
content:
<p>When logging into Office 365 after entering my credentials I closed the tab and reopened Office 365 and was immediately logged in. I then cleared cookies, history, cache etc and after open the site and the tab it still logged me into office 365 without me entering my credentials why? </p>


created: 2021-01-07T16:13:52-08:00
updated: 2021-01-08T04:59:29-08:00
title: Firefox not displaying correctly but Chrome does!
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1382205;1382233;1382235;1382236;1382239;
creator: da4658
content:
<p>I have attached 2 screenshots of the same website using Firefox and Chrome and the prices do not display on Firefox as you can see. </p><p>The prices only show on Firefox for the items at the bottom of the page but Chrome shows all item prices. </p><p>I am running Firefox 84.0.1 (64-bit) and the screenshot was takne when I ran it in Safe Mode with add-ons disabled to rule out them. </p><p>Any help would be appreciated as I need to use Chrome to see this correctly which means having 2 browsers open and I would rather use only Firefox. </p><p>Thanks. </p>


created: 2021-01-09T14:52:06-08:00
updated: 2021-01-09T14:52:06-08:00
title: Deplatforming?
tags: desktop;beta;other;windows-81;firefox-850;
product: firefox
topic: other
locale: en-US
creator: andreww342003
content:
<p>Is this Mozilla article actually serious? So who gets to decide who should be de-platformed? </p><p>[<a href="https://blog.mozilla.org/blog/2021/01/08/we-need-more-than-deplatforming/|https://blog.mozilla.org/blog/2021/01/08/we-need-more-than-deplatforming/" rel="nofollow">https://blog.mozilla.org/blog/2021/01.../we-need-more-than-deplatforming/</a>] </p>


created: 2021-01-09T14:36:25-08:00
updated: 2021-01-09T14:52:16-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382631;
creator: bwebbman
title:
I received a political pop up on the bottom of my screen.  I will discontinue firefox if this continues.

content:
<p>I received a political pop up on the bottom of my screen.  I will discontinue firefox if this continues. </p>


created: 2021-01-09T14:06:00-08:00
updated: 2021-01-09T14:06:00-08:00
title: Inability to play sound through bluetooth devices
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: zeinakarara7
content:
<p>I have  pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.  </p><p>It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.  </p><p>I have followed all solutions found here, i would appriciate all the help i can get. </p>


created: 2021-01-09T14:01:52-08:00
updated: 2021-01-09T14:54:47-08:00
title: Firefox should stay out of politics.
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382632;
creator: mishugina1
content:
<p>Good Day, </p><p>I received a mozilla pop up this morning, implying that we should fall in line with the new politics by being respectful of the way we should employ your service, and should all respect calm and order now and not use this medium for opinions not your own. We've had enough propoganda and disinformation from BOTH 'sides' from high tech media like yourselves.  Don't be a google PLEASE.  It's why I came to you quite some time ago  And I've been extremely happy with Firefox/Mozilla and DuckDuckGo </p><p>I hope you don't delete my account for saying these words.  If you do, I'll know which agenda you'll be pushing in days to come.  :) </p><p>Thanks for this opportunity and time to still speak freely. Just an old man in the Arizona Desert, BobG </p>


created: 2021-01-09T13:44:27-08:00
updated: 2021-01-09T13:44:27-08:00
title: Remove all Firefox from all devices and close account
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: kjhites55
content:
<p>In light of the recent appalling comments made by your organization,  I will be REMOVING ALL MOZILLA FIREFOX SOFTWARE AND CLOSING MY ACCOUNT FOREVER!! </p><p>Per Gateway Pundit Article:  Mozilla, the developer of Firefox browser, says “more must be done” to rid cyberspace of President Trump and other bad actors. Mozilla argues that banning and permanent removal of bad actors is not enough. </p><p>YOU are the bad actors supporting a Criminal Network that Lied, cheated the American Public by denying a free and fair election! We will no Longer be polite nor will we tolerate the attempts to control free speech. You are the ones destroying Democracy and this one great nation! </p><p>This will be the beginning of the end of your company.  </p><p>WWG1WGA - </p><p>The Hites Family </p>


created: 2021-01-09T13:06:37-08:00
updated: 2021-01-09T13:06:37-08:00
title: Firefox(Ubuntu Linux) lost ability of Proxy server.
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: icer1
content:
<p>I always use proxy to some service on localhost to connect worldwide internet, but recently the proxy setting of Firefox is fail to connect <a href="http://google.com" rel="nofollow">google.com</a> and meanwhile can connect <a href="http://baidu.com" rel="nofollow">baidu.com</a>. </p><p>I had tried `rm -r .mozilla` at home and reinstall the firefox after `apt autoremove` it, but these make no different, once I reinstall the Firefox and set the proxy, the proxy failed again. This method had helped me before but it failed this time. </p><p>The global proxy setting still make sense for other web-browser such as google-chrome. While even in the global proxy setting, firefox still refuse to connect the websites as above. </p>


created: 2021-01-09T12:57:03-08:00
updated: 2021-01-09T14:28:37-08:00
tags: desktop;tabs;windows-81;firefox-840;
product: firefox
topic: tabs
locale: en-US
answers: 1382624;
creator: max2
title:
How do I get rid off the annoying number in braces "(6)" in TABS signifying new items on the page in question

content:
<p>How do I get rid off the annoying number in braces "(6)" in TABS signifying new items on the page in question </p>


created: 2021-01-09T12:43:37-08:00
updated: 2021-01-09T14:57:05-08:00
title: Lost all my bookmarks - cannot find backup
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1382633;
creator: Sunnyx9
content:
<p>I've just updated my browser and all of my bookmarks have disappeared without a trace. I've tried every bit of useful information I could find here, but nothing seems to be working and even after following the Show All Bookmarks &gt; Import and Backup &gt; Restore, the only backup file that appears is one which has been automatically created with the new update. The "Old Firefox Data" folder mentioned in similar treads has saved only the most recent bookmarks after the update. </p><p>Any and all help will be appreciated, as I am extremely distressed at the thought of having lost so many important bookmarks forever. </p>


created: 2021-01-09T11:49:32-08:00
updated: 2021-01-09T14:59:05-08:00
title: G Mail
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1382634;
creator: aw717
content:
<p>I used to be abel to use Firefox, with all its problems, to access my Gmail accounts. Recently,since using Firefox ESR 78.6.1, all I see is gibberish. Other bookmarks work just fine. It is not the fault of Google, since I can access my mail via Chrome, but I do miss Firefox. Please What is going on? Thanks, Al Wald:  aw7@columbia.edu* </p>


created: 2021-01-09T11:44:48-08:00
updated: 2021-01-09T12:26:55-08:00
title: Deplatform
tags: desktop;other;windows-81;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382605;
creator: gredhawk
content:
<p>If Mozilla de-platforms <a href="http://Parler.com" rel="nofollow">Parler.com</a> I will after using this for at least 20 years STOP USING and delete you off my system. </p>


created: 2021-01-09T11:43:08-08:00
updated: 2021-01-09T12:27:13-08:00
title: Individual Rights and Privacy
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382606;
creator: bkcavenar
content:
<p>I read, and would like you to verify if you agreed with Twitters decision to remove the President of the United States from their platform, removing his ability to reach out to his supporters and people who followed him from around the world? Did you agree that silencing the President of the United States is something we do NOT do in this country, we don't silence anyone...this is something they do in COMMUNIST COUNTIES. Is this what we are now? They did NOT silence just the President of the United States, they silenced 100s of thousands of people. Do you understand the danger in that?  If you don't like what someone is saying, move along!  I will be leaving this search engine...you're not the only one.   </p><p>Next time, THINK of big picture and long term unintended (?) consequences for yourself and the people.  This is NOT America right now and I suggest instead of jumping in the short line....you'd be better off STFU, relax, let things cool down or we are all going to be sorry. People are being pushed too far my friends, don't be part of it. </p>


created: 2021-01-09T11:22:20-08:00
updated: 2021-01-09T15:00:25-08:00
title: Firefox doesn't start all installed extensions
tags: windows-7;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1382635;
creator: krzysztofskul
content:
<p>My firefox doesn't start all installed extensions. Only one (lastpass) works properly, which I can see on my utility bar (01.jpg). All others (ex. Norton Safe Web, FVD speed dial) are installed, turned on and I can see them in my addons page (02.jpg), but they doesn't work. I can't see them on my utulity bar and the do nothing. </p><p>OS: Windows 7 64 bit Firefox: 84.0.2 64 bit </p><p>Best regards, Krzysztof </p>


created: 2021-01-09T10:55:25-08:00
updated: 2021-01-09T15:06:48-08:00
content: <p><strong>bold text</strong> </p>
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382641;
creator: jmschnei
title:
I am trying to uninstall recipe viewer from my computer.  I have tried numerous times trying to use uninstall directions from http:// remove.polaritytechnologies.com?Remoive Extension


created: 2021-01-09T10:36:01-08:00
updated: 2021-01-09T10:36:01-08:00
title: Using LastPass password manager (Firefox enabled extension)
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: jimouida
content:
<p>I have populated my LastPass vault with log-in IDs and passwords but they will not populate automatically when I try to log in to those websites.  How can I get this to work?  (Mac Mini, OSX v. 10.11.6) </p>


created: 2021-01-09T10:17:53-08:00
updated: 2021-01-09T10:17:53-08:00
title: Permanently disable mobile versions of websites on desktop browser
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: ronnyronnyronny
content:
<p>It seems that my preferred width of the browser window on desktop is so narrow that some websites (not all!) seem to think I'm on a mobile device. And so they serve me the "mobile-friendly" version of the website instead of the standard desktop version. I can tell it's a "responsive design" thing because if I widen my browser window, the desktop-friendly version automatically appears.  </p><p>Is there a way to disable this so that all websites are forced to always serve the desktop version of the website? </p>


created: 2021-01-09T10:14:30-08:00
updated: 2021-01-09T15:09:06-08:00
title: Problems loading pages (macOS Big Sur 11.1)
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382643;
creator: gidiav
content:
<p>Yesterday I got a new Mac, running macOS Big Sur (11.1).  Previously I was using Mojave (10.14.6).  Now on Firefox a lot of pages fail to load -- they show a blank page.  Among them: </p><p><a href="https://web.whatsapp.com/" rel="nofollow">https://web.whatsapp.com/</a> <a href="https://open.spotify.com/" rel="nofollow">https://open.spotify.com/</a> <a href="https://www.nytimes.com/puzzles/spelling-bee" rel="nofollow">https://www.nytimes.com/puzzles/spelling-bee</a> Citibank (after the login) </p><p>Some of these pages do open in a Private window.  However, I already cleared all my cookies and cache contents, and I still cannot load thes pages in a normal window. </p><p>Can you suggest what I need to do?  Thanks! </p><p><strong>ADD:</strong> When trying to login at <a href="https://profile.theguardian.com/signin" rel="nofollow">https://profile.theguardian.com/signin</a>, at first I got an error message saying to "make sure that Javascript is enabled".   But now it just goes through, except that the site doesn't know that I logged in.  And again, in a private window I am able to log in. </p><p>It looks like I should just do all my work in a private window now, which seems strange </p>


created: 2021-01-09T10:13:42-08:00
updated: 2021-01-09T10:13:42-08:00
title: The Mysterious Vanishing Tab
tags: linux;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: RichardB.
content:
<p>For nearly half a year I've had a very strange issue with a tab that simply vanishes. It's taken a while to notice and then figure out the pattern, and here's how it seems to go... </p><p>I launch Firefox, which already has many open tabs; it's set to reopen my previous session. Typically I then open a new tab to check my email, do a DuckDuckGo search, or something else (but the activity/website doesn't seem to matter). Then something in my email or my search will inspire me to open a second new tab. All of a sudden when I do that, the first new tab of the session is gone. So for example if I was checking my email and saw something I wanted to research, I'd open a new tab and all of a sudden the email tab is gone. </p><p>At least a few times I've then opened a *third* tab to go back to the website I just lost, and suddenly the vanished tab will reappear, and I'd then have duplicate tabs on the same website.  </p><p>Much more often the vanished tab does not return until *later.* That is, I eventually close Firefox and eventually reopen it, and suddenly there it is again. I believe, but I'm not certain, that this *always* causes the vanished tab to reappear. It's a pain to rely on this fix, though, especially since it can take something like 20 seconds to reload all those tabs. </p><p>I think this strange behavior only happens when I first launch Firefox -- in other words, only once per session. I've never noticed it hapening a second time in the same session. I can freely open new tabs without fear of losing another (at least none that are in the visible part of the tab row).  </p><p>Anyone else have this issue? Or can you recreate it? </p>


created: 2021-01-09T10:08:39-08:00
updated: 2021-01-09T10:08:39-08:00
title: PRHLASIT SA DO UCTU FIREFOX
tags: desktop;other;windows-81;firefox-840;
product: firefox
topic: other
locale: cs
creator: vierkakokyova23
content:
<p>NEDA SA PRIHLAST DO UCTU FIREFOX,STALE PYTA OVEROVACI KOD ,KTORY MI NEPRIDE NA email dakujem </p>


created: 2021-01-09T09:59:23-08:00
updated: 2021-01-09T10:01:07-08:00
title: Stöld
tags: desktop;other;needsinfo;
product: firefox
topic: other
locale: en-US
answers: 1382581;
creator: kentasundell
content:
<p>Sverige stal allt som jag fick av kristendomen och mina släktingar och deras vänner från hela världen. Min farmor Agnes och Åke i Skottland har jag fått ett arv av men. Min fars morbror Bernt Eriksson i USA gav mig allt i arv men. I Sverige stal man allt. Brottsorgisation består av domstolarna, banker, polisen, advokater, akademin och alla myndigheter i Sverige stal allt. Jag har fått pengar,fastigheter, mark, företag, båtar,bilar,banker,öar,försäkringar,järnvägen, hamnar,container,ström,flygplatserna,hotell, börsen, sjukhus, medicin,bensinbolagen, mat, FN, spelbolag,möbler , skog, jordbruk,aktier, kyrkliga trossamfund, . Jag är släkt till USA, s 35 president JFK . Kent Sundell Helsingborg  Kent </p>


created: 2021-01-09T09:49:38-08:00
updated: 2021-01-09T15:15:55-08:00
title: about:home on address bar
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382647;1382651;
creator: johndro
content:
<p>Randomly when I press the home button the phrase about:home gets inserted in my address bar above my bookmark toolbar. I have to backspace over it to get rid of it or restart my computer. That only temporarily solves the problem for a day or two, sometimes just for hours. Very annoying so looking for suggestions. </p>


created: 2021-01-09T09:48:55-08:00
updated: 2021-01-09T09:48:55-08:00
title: Play HTML5 video and flash video replacement for Adobe Flash Player
tags: windows-xp;desktop;other;firefox-520;
product: firefox
topic: other
locale: en-US
creator: dalesalmon
content:
<p>I’m using Firefox 52.9.0 on Windows XP 32bit system and looking for help to continue playing website video tubes now that Adobe Flash Player is going away: 1.  Is there a replacement ‘plug-in’ that I can install to continue playing videos on websites with flash video content?  How to install and use? 2.  Have noticed many of these sites moving to HTML5 or H.264 format for video tube stream, but my browser will not play these.  Is there a compatible HTML5 and/or H.264 player that will enable my browser to play these?  Or other way to enable play on my existing version of Firefox? How to install and use? Thank You! </p>


created: 2021-01-09T09:35:39-08:00
updated: 2021-01-09T13:22:00-08:00
title: Přidání datové schránky v Portálu občana se nezdaří
tags: desktop;cookies;windows-10;firefox-840;firefox-8402;
product: firefox
topic: cookies
locale: cs
answers: 1382590;1382593;1382595;1382597;1382602;1382607;1382609;1382612;
creator: petrikovi
content:
<p>Dobrý den, v prostředí Portálu občana (<a href="http://obcan.portal.gov.cz/" rel="nofollow">obcan.portal.gov.cz/</a>) chci přidat datovou schránku, ale její přidání se nezdaří - zjistil jsem, že problém spočívá v nastavení "Vymazat cookies a data stránek při zavření Firefoxu". Jestliže zatrhnu, přidání schránky se nezdaří, resp. po pokusu o přidání dojde k odhlášení z portálu občana. </p><p>Jestliže zatržení zruším, tak se přidání bez problému podaří. V jiném prohlížeči jsem s podobnou chybou nesetkal. </p><p>Prosím o podporu, vysvětlení, případnou opravu problému. </p><p>Děkuji, Karel Petřík </p>


created: 2021-01-09T08:59:14-08:00
updated: 2021-01-09T08:59:14-08:00
title: Firefox Print Preview option under File. It seems to have dissapeared.
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: dennphill
content:
<p>Before when using Firefox, if I wanted to print, I could select - from the File drop down menu - either Print or Print Preview.  Now Print Preview seems to have disappeared!  All I get is Print and then a selection menu makes me manually select custom to list the page or pages I want, and then select the size of the printed page - all VERY inconvenient and VERY difficult to use.  What happened?  Was that an update to Firefox recently.  If so, VERY poor decision and programmer that decided on this change should be fired. </p>


created: 2021-01-09T08:53:22-08:00
updated: 2021-01-09T08:53:22-08:00
title: correo electrónico protonmail.com
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: es
creator: ocarizj
content:
<p>Hola barra, agradezco ayuda, estoy intentando anexar mi cuenta de correo de la pltaforma "<a href="http://protonmail.com" rel="nofollow">protonmail.com</a>" en "Thundermail" y me sale el mensaje que" no se ha podido conectar al servidor de correo 127.0.0.1: la conexión a sido rechazada". Pero mi cuenta de correo funciona correctamente, si alguien puede ayudarme agradezco, saludos </p>


created: 2021-01-09T08:45:15-08:00
updated: 2021-01-09T08:45:15-08:00
title: What can I delete from my old Profile
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: harlanlcpa
content:
<p>I got a new computer (W10 to W10) and am moving my profile to new computer. It is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much. </p>


created: 2021-01-09T08:20:21-08:00
updated: 2021-01-09T08:20:21-08:00
title: VIDANGEL
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: k9anathoth
content:
<p>When starting a video on "VIDANGEL" the sound and video is not synced so i have to turn off my EQ8 EXTENSION then press the reload button and sometimes it works. Most times now i either have to do this procedure multiple times or just leave Firefox and head to google chrome. Can someone help? </p>


created: 2021-01-09T08:19:43-08:00
updated: 2021-01-09T08:19:43-08:00
title: Scrolling to the anchor in the text stopped working Firefox 84.0.2
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: am937
content:
<p>Firefox 84.0.1 and 0.2, scrolling to the anchor in the text stopped working, when clicking on the anchor from another page to the page where the anchor is used, Firefox does not scroll to the place where the anchor is registered, links to a specific post stopped working on the forum, etc. </p>


created: 2021-01-09T08:09:07-08:00
updated: 2021-01-09T08:09:07-08:00
title: Rumble
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: k9anathoth
content:
<p>When trying to watch a video on "RUMBLE" there is no sound but if i go to "GOOGLE CROME" it plays fine with sound. can some one help me? </p>


created: 2021-01-09T07:55:17-08:00
updated: 2021-01-09T07:55:17-08:00
title: Firefox stop several times today
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: rnfma306
content:
<p>Hello. I am the user of Firefox browser. My main browser is firefox for recent years. I've been using it very well. I am very satisfied with the customization of Firefox. But today, Firefox stop several times when i use youtube and google. Some youtube videos are not start, and scroll is stop end Firefox says "No response" when i am searching in google. Some of the youtube didn't run at Firefox, so I played them in Chrome and it worked well. And it was not an Internet problem. Because other online programs such as messenger worked well. I bought a new desktop and formatted it a month ago, and I installed the latest versions of Windows and Firefox. This is why I think Firefox is a problem. Please check why Firefox stop today. Thank you. </p>


created: 2021-01-09T07:48:53-08:00
updated: 2021-01-09T09:37:38-08:00
title: I want to discontinue membership in the Mozilla blog
tags: desktop;other;windows-81;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382575;
creator: jamesboneman22
content:
<p>I inadvertently signed up for Mozilla Blog. Please remove me (email address) from the blog. Thank you. </p>


created: 2021-01-09T07:46:19-08:00
updated: 2021-01-09T07:46:19-08:00
title: Moving firefox between multiple displays
tags: desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: alexandermrt
content:
<p>I'm using Mac OS Big Sur and my setup has an external display.  When using any other application on my mac, I can use Window &gt; Move to &lt;display name&gt; to move windows to my external display and back.  Because I can map a keyboard shortcut to this function, I use this all the time to move my windows around so I don't have to take my hands off my keyboard. </p><p>Firefox however seems to be the only application that doesn't implement this for some reason. Has any other Mac user found a way around this? </p>


created: 2021-01-09T07:39:52-08:00
updated: 2021-01-09T15:15:11-08:00
title: reCaptcha Issue
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382650;
creator: lcijim
content:
<p>When there is an "I'm not a robot" verification on the website's page, it doesn't show up on the page. If I use Chrome the verification is there. I'm using Windows 10, browser version 84.0.2. Any help would be appreciated. </p><p>Thanks, Jim </p>


created: 2021-01-09T07:23:42-08:00
updated: 2021-01-09T07:23:42-08:00
title: OneClick Search
tags: desktop;customize;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
creator: mgred1618
content:
<p>If I type Something in the Search Bar and click on the One-click Engine it doesn't search for what I typed, instead it make a blue tag with the engine name in the search bar and waits for input </p>


created: 2021-01-09T06:51:20-08:00
updated: 2021-01-09T15:17:19-08:00
title: youtube and google login problem
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382652;
creator: harshks655
content:
<p>once i close the browser all the logged in websites log out and i have to login every time i open firefox. </p>


created: 2021-01-09T06:12:05-08:00
updated: 2021-01-09T06:24:31-08:00
title: ADOBE FLASH PLAYER 32 NPAPI UPDATE included in Firefox 84.0.2 for windows?
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1382543;
creator: RuckYou108
content:
<p>Starter showed me that an Update to the flash player was going to be installed with RunOnce at my next reboot. This coincided with an automatic Firefox update.  I have just uninstalled Flash player successfully from this Windows 10 machine.  Google suggests that this version of the Flashplayer is that one used in Firefox? </p><p>1) I thought Flash was going away and I fully understand why. Is Mozilla still supporting or pushing it? </p><p>2) There are references on the web concerning an "Adobe Flash Player 32 NPAPI" virus !! </p><p>I was able to delete the referenced file associated with the player update as well, but there are many other references to flash still in my registry. I have enough experience to help myself here, but I really would like to know Mozilla's official position on the above Q. </p><p>Thanks in Advance, Lyle Allen, Durham NC LyleMAllenIII@gmail.com </p>


created: 2021-01-09T05:49:58-08:00
updated: 2021-01-09T05:49:58-08:00
title: Cannot remove auto-suggestion in the URL bar
tags: linux;desktop;bookmarks;firefox-840;firefox-8402;
product: firefox
topic: bookmarks
locale: en-US
creator: lemon.blob
content:
<p>Hello </p><p>There is a website that won't go off my URL bar suggestion. I have tried everything I came across searching about this problem :  - choosing the entry with the arrows and clicking on the DELETE button (holding SHIFT or not) - removing the website from my history - clicking on "forget this website" in the history - some other things I don't exactly remember </p><p>None of this has worked... The website isn't even bookmarked ! When I type "rs" on the search bar, I want <a href="http://rs-online.com" rel="nofollow">rs-online.com</a> and not <a href="http://rs-particuliers.com" rel="nofollow">rs-particuliers.com</a> to appear. You can see the problem is this video :  <a href="https://youtu.be/Vq5dUpkf534" rel="nofollow">https://youtu.be/Vq5dUpkf534</a> </p><p>This is driving me crazy... I use this website (rs-online) every day, and I never use the other one... I want it to get OFF my computer... Sorry if this isn't the right place !! Ask me anything you need to know ! </p><p>Have a great day </p>


created: 2021-01-09T05:22:19-08:00
updated: 2021-01-09T05:22:19-08:00
title: Video Brightness
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: Pete12345
content:
<p>Videos are too dark and the rest of the page is too bright. Is there a setting to brighten the videos? </p>


created: 2021-01-09T05:02:28-08:00
updated: 2021-01-09T05:02:28-08:00
title: Linux Start up
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: greenterryj
content:
<p>I have FF on Linux laptop and connected to my FF account to sync. All works fine. However after closing down laptop, restarting, open FF I do not auto reconnect to FF account and sync. What settings do I need so that I auto sync when opening FF? I DO NOT want FF to save site passwords i.e. BBC, TED, etc. </p><p>FF 84.0.2(64bit) for Linux Mint - 1.0 </p><p>This is being sent / monitored from a Windows 10 computer and not the Linux laptop </p><p>Not sure if part of this posted as had an internet issue previously that took some time to resolve. </p>


created: 2021-01-09T04:18:30-08:00
updated: 2021-01-09T04:18:30-08:00
title: other - update
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: johnandizzi
content:
<p>The latest update has resulted in an error message: Platform version 84.0.1 is incompatible min version &gt;= 84.0.1 and max version &lt;= 84.0.1  Can this computer no longer use Firefox? </p>


created: 2021-01-09T04:16:02-08:00
updated: 2021-01-09T04:16:02-08:00
title: Website formatting issue
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: webbjason3
content:
<p>Hey team, </p><p>I hope you are doing great, I'm facing an issue with a table on my page, no matter what I do the image isn't sized correctly. They get compressed and look odd. </p><p>I'm not getting this issue on Chrome, can you please have a look at the table on this <a href="https://cleanthese.com/best-pet-carpet-cleaners/" rel="nofollow">page</a> and let me know what could be the issue. </p><p>I'll be really thankful as I have tried everything that I could think of. The image is also attached for your reference. </p><p>Thanks in advance </p>


created: 2021-01-09T04:12:34-08:00
updated: 2021-01-09T04:12:34-08:00
title: Multiple users, one computer
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: brooks_fam
content:
<p>I have multiple users on my computer, each with their own sign in.  How can I have the other users create a Firefox account to sync their own settings when they sign on to this one computer and not have to sync my settings on this same computer or share them between users? EX: With my friend signed in on this computer I tried signing my friend into Firefox and It stated it would share sync settings.  I don't want shared sync settings between us. </p><p>I'm sure there's a way to do it. I'm just not sure. </p>


created: 2021-01-09T02:58:22-08:00
updated: 2021-01-09T02:58:22-08:00
title: Avoid new window.
tags: desktop;other;windows-8;firefox-840;
product: firefox
topic: other
locale: en-US
creator: Constantin137
content:
<p>How can I avoid new window when going to new site? I wish the site to appear at the old window. </p>


created: 2021-01-09T02:49:19-08:00
updated: 2021-01-09T02:49:19-08:00
title: Avoid new windows
tags: desktop;fix-problems;windows-8;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: Constantin137
content:
<p>How can I avoid new window when going to new site? I wish this new site to be loaded to the same window. </p>


created: 2021-01-09T01:34:27-08:00
updated: 2021-01-09T01:34:27-08:00
title: Draging links into firefox from a file, change behavior
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
creator: AwakenColonizeStroller33
content:
<p>how to/is there a way to change the default behavior of dragging a link from a txt file into the firefox browser, and not deleting the link P.S I know it would not delete the link if I hold the ctrl button, but that is additional step I would like to skip if possible </p>


created: 2021-01-09T01:28:25-08:00
updated: 2021-01-09T10:51:30-08:00
title: Náhled Tisku
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: cs
answers: 1382589;
creator: msliva
content:
<p>Dobrý den, </p><p>po poslední aktualizaci z menu "Soubor" zmizela položka "Náhled Tisku". Dělám něco špatně nebo je skutečně odstraněna? </p><p>Bylo to velmi užitečné a některé weby se daly tisknout jen přes tuto funkcionalitu. </p><p>Vraťte to, prosím, zpět. </p><p>S pozdravem </p><p>Mira Slíva </p>


created: 2021-01-09T00:30:44-08:00
updated: 2021-01-09T14:49:47-08:00
title: youtube or google sign in doesn't remembered
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382513;1382531;1382630;
creator: user2451540
content:
<p>every time i close firefox and open it again i have to sign in again on youtube and google <a href="http://apps.it" rel="nofollow">apps.it</a> remembers signin of instagram.i have tried refreshing and even reinstalling it. </p>


created: 2021-01-09T00:26:48-08:00
updated: 2021-01-09T02:04:43-08:00
title: video playback
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382514;
creator: stefanop039
content:
<p>good morning I have inserted a video on my blog and firefox does not play it I have tried different formats .avi .webm .mp4 but nothing, on the contrary on the other browsers it can be seen very well. Firefox is updated to the latest version </p><p>Do you have a solution? Thanks for your attention </p>


created: 2021-01-09T00:21:21-08:00
updated: 2021-01-09T00:21:21-08:00
title: Missing Bookmark Icons
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: njtinker
content:
<p>Strangely some of the icons for my bookmarks have gone missing.  They are all present on each tab but missing on the drop down list.  I have tried finding the places.sqlite file in my profiles folder but it doesn't seem to exist.  I am running v.84.0.2 (64 bit).  Has anyone any idea why the icons are missing from one list and not missing from the tabs, I would have thought they would all be stored in the same place and come from the same 'pool' of data? Attached screenshots of tabs showing the icon and the drop down list with generic wireframe globe icon. Any help would be much appreciated. </p>


created: 2021-01-09T00:08:06-08:00
updated: 2021-01-09T00:08:06-08:00
title: Utterly outrageous memory usage
tags: customize;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: drooooseph
content:
<p>Listen, the only reason I'm typing this here is because there's no live chat/support email for me to send this to. I don't care for help, I don't even care if there's an easy solution to my problem, the fact that it exists is insane. This browser, if left unclosed for a few hours, uses WHATEVER left over space is left on my ram sticks. I have 32gb of ddr4 ram, this means that if I have 18gb/s of ram available in my machine FIREFOX RUNS AT 18/gb A DANG SECOND. That is sinfully high, I know for a fact it's just taking up whatever space is left because if it ran at even a fraction of that memory usage it would be completely useless on almost every computer in the entire world. I'd also like to point out that if you google my exact problem you will find many people like me complaining about firefox using 1-2gb/s AS THAT IS A VERY HIGH NUMBER....mine is running at 9x that number, so either I have a very special version of firefox or this browser just likes to say "oh you have enough ram to run about 100 instances of a normal web browser at the same time, how about now?". Like I said please do not offer me a solution to my problem. Please instead figure out why your web browser, which is one of the big three and has been around for well over a decade, is completely filling people's ram decks regardless of how much ram they have for no discernable reason. I should not have restart firefox or change the settings or delete a system file or run a powershell script or any other half baked "my cousin made this app for his senior thesis" style solution for your web browser used by TENS OF MILLIONS OF PEOPLE to work on my $2000 computer. Reeeeeediculous my friends, absolutely ridiculous. </p>


created: 2021-01-08T23:57:43-08:00
updated: 2021-01-08T23:59:07-08:00
title: Can't enter NZ phone number to sync
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1382505;
creator: frachg
content:
<p>Similar to <a href="https://support.mozilla.org/en-US/questions/1257374" rel="nofollow">https://support.mozilla.org/en-US/questions/1257374</a> NZ cell phone numbers have 8 to 10 digits (no country code, first two digits are 02). Firefox only accepts 10 digits for some crazy reason.  Such a stupid restriction: Just accept any number, including country code. My number has 9 digits. What do I do now? </p><p>The justification "we do it because it was the easiest to implement w/o trying to iterate through the list of countries to find a possible match. It was the easiest path forward to getting the feature shipped."  in <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1468338" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1468338</a> is weak at best. </p>


created: 2021-01-08T23:43:23-08:00
updated: 2021-01-09T06:22:42-08:00
title: idmsa.apple.com doesn't load
tags: mac-os;desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1382506;1382509;1382512;
creator: thejim
content:
<p>Hi I recently switched to Firefox on my iMac and when I tried going to the Apple website to report issue with an App Store purchase, <a href="http://idmsa.apple.com" rel="nofollow">idmsa.apple.com</a>, it just spins and spins.  Works fine on Firefox on my iPhone.  I've disabled add-ons and cleared history and set all security settings to allow everything, but the site won't load. Any suggestions what to do to get it working? thanks! </p><p>p.s. just tried with <a href="http://appleid.apple.com" rel="nofollow">appleid.apple.com</a> and it also spins and spins and doesn't let me login. </p>


created: 2021-01-08T23:27:04-08:00
updated: 2021-01-08T23:27:04-08:00
title: ffmpeg.wasm ReferenceError: SharedArrayBuffer
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: opzets037
content:
<p>Hi, </p><p>I am trying to merge audio and video using ffmpeg.wasm. But during merging i am getting the following error in the firefox console  </p><p><br> <strong>Uncaught (in promise) ReferenceError: SharedArrayBuffer is not defined </strong> </p><pre>   createFFmpegCore f0bd8474-dcba-4c9d-bf00-81c95c0ce5b4:22    e createFFmpeg.js:64    f runtime.js:63    _invoke runtime.js:293    E runtime.js:118    a ffmpeg.min.js:1    c ffmpeg.min.js:1    promise callback*a ffmpeg.min.js:1    c ffmpeg.min.js:1    i ffmpeg.min.js:1    i ffmpeg.min.js:1    k createFFmpeg.js:50    mergeVideo app.js:127    onmessage recorder.js:238<strong> </strong> </pre> <p><br> Please help me in solving the issue... Thanks in advance... </p>


created: 2021-01-08T23:13:28-08:00
updated: 2021-01-09T02:08:57-08:00
title: Firefox Addons and Themes
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382500;1382516;
creator: rooxik.jesus
content:
<p>Hello everyone!  My firefox browser don`t load any Addons/Themes/Extensions. I tried to solve it with safe mode, seems that this way didn`t work. Then i reinstalled my Firefox, but problem still  stays. Have no idea what to do now.  Could someone help me?  Image translation: " error name" error occurred while connecting to <a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a> </p>


created: 2021-01-08T23:03:11-08:00
updated: 2021-01-09T02:13:05-08:00
title: Setting a shortcut to open a webpage in a specific profile
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1382517;
creator: hemanth.kanna0204
content:
<p>Can i know how can we can setup a shortcut to open a webpage using a specific profile as web shortcuts like in chrome </p>


created: 2021-01-08T22:11:07-08:00
updated: 2021-01-09T03:00:01-08:00
title: Format attiktan sonra kayıtlı parola ve internet sitelerine ulasamama
tags: desktop;sync;
product: firefox
topic: sync
locale: tr
answers: 1382523;
creator: bulenthalis
content:
<p>Merhabalar. Yillardir mozilla firefox kullanirim. Basima ilk kez boyle birsey geldi. Bilgisayarıma Format attıktan sonra Firefoxu yükledim daha sonra sync yapmak için parolamı girdim ancak parolam yanlıştı unutmusum parola sıfırlama işlemi yaptım daha sonra giriş yaptığımda eşitleme yaptığımda herhangi bir veriyi Mozilla yüklenmedi çıkış yapıp tekrar girdim başka bilgisayardan girdim Telefondan girdim ancak eşitleme işlemini yapmadı yıllardır kayıtlı olan parola internet sitesi adresleri hepsi gitmişti bu verilere tekrar ulaşma şansım var mıdır yardımlarınız için teşekkürler </p>


created: 2021-01-08T21:42:25-08:00
updated: 2021-01-08T22:46:36-08:00
title: Mobile responsive issue in website
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1382488;1382489;1382496;
creator: AlbertSmith
content:
<p>I am facing a mobile responsive issue in one link of my website. It works perfectly on all devices except mobile. I try my best to make it responsive but I don't know whats the issue. It is the very first time I am facing this issue. Anyone Guide me what the is issue. Site link: <a href="https://clickspeeder.com/spacebar-counter/" rel="nofollow">link text</a> </p>


created: 2021-01-08T20:29:49-08:00
updated: 2021-01-08T20:29:49-08:00
title: Wordpress tool menu does not "stick" in Firefox
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: music9
content:
<p>In Wordpress, the editor tool menu at the top of the screen normally sticks to the top of the page. But in Firefox, it will disappear or scroll up with the rest of the page. This is not supposed to happen and doesn't in any other browser we've tested.  </p><p>Resizing and refreshing the page may temporarily work, but the problem returns. </p>


created: 2021-01-08T20:29:15-08:00
updated: 2021-01-09T03:59:24-08:00
title: ctrl+shift+b not work on linux, firefox 78esr
tags: linux;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
answers: 1382498;1382527;
creator: lareric
content:
<p>Ctrl+o did open the sidebar, but ctrl+shift+b don't Show/hide the Bookmarks toolbar, on Win10 firefox84 works fine. I check systems keyboard shortcut and ctrl+shift+b isn't registered at all. </p>


created: 2021-01-08T20:02:15-08:00
updated: 2021-01-08T20:02:15-08:00
title: Private browsing doesn't use dark theme
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: sersorrel
content:
<p><a href="https://bugzilla.mozilla.org/show_bug.cgi?id=513418" rel="nofollow">Bug 513418</a> suggests that private browsing windows are meant to use a dark theme, like Chrome, but this doesn't appear to be the case. Without this it's hard for me to quickly tell the difference between a normal window and a private window. </p><p>Is this an intentional change, or is a bug preventing private windows from using a dark theme? </p>


created: 2021-01-08T19:29:31-08:00
updated: 2021-01-08T19:29:31-08:00
title: "Unable to connect" message
tags: desktop;other;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
creator: prainbow
content:
<p>Using current Firefox (84.0.2) on an iMac desk computer. Since Apple put out their recent upgrade to OS Big Sur (2019 ~Nov?), Firefox keeps dropping its internet connection. Works for a session, but when I come back a few hours later I see "Unable to connect..." Restarting always gets it back to start another session. But rebooting several times every day gets old. When Firefox is on the blink, Safari browser works fine, no problem. Connection is there. But my fullest set of bookmarks is in Firefox, so I'd rather use Firefox. Even more strange: Safari and Firefox both continue to work on my wife's desktop same iMac, no problem, just not Firefox on mine. Found help article "Firefox can't load websites but other browsers can" (<a href="https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can</a>), went through every step to troubleshoot. No go, still drops. Contacted Apple support and they were flummoxed. Any ideas? </p>


created: 2021-01-08T18:25:37-08:00
updated: 2021-01-08T19:07:27-08:00
title: Appears like a google search on Firefox
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1382459;
creator: judygarner777
content:
<p>Why does it look like I am still using google to search the internet even though I downloaded Firefox in an attempt to use it as my search engine? </p>


created: 2021-01-08T17:53:52-08:00
updated: 2021-01-08T17:53:52-08:00
title: How to improve combability with modern websites on Firefox 3.5.5
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: kotire4815
content:
<p>Hi all, </p><p>Currently running Firefox 3.5.5 on Ubuntu Netbook Remix 9.04 </p><p>Have not been able to find a way to update to an even slightly newer version of the Firefox browser. Upgrading the OS to a supported Linux distribution is impossible with this device. </p><p>With this, what can be done to improve the browsing experience of the currently installed Firefox version, 3.5.5? 90% of websites are inaccessible due to SSL_ERROR_NO_CYPHER_OVERLAP, and the sites that do connect will have breakages. </p><p>Thanks </p>


created: 2021-01-08T17:48:41-08:00
updated: 2021-01-08T19:29:45-08:00
title: My default firefox search engine is Wikipedia. I cannot reset it from preferences -> search
tags: linux;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382461;1382465;1382466;
creator: sschet90
content:
<p>My default search engine is Wikipedia. I cannot reset it from preferences -&gt; search. There were two posts just like mine back in 2013. The solutions to those posts (2 links) have expired. </p>


created: 2021-01-08T17:14:43-08:00
updated: 2021-01-09T14:30:39-08:00
title: Firefox slow to load.
tags: desktop;download-and-install;slowness-and-hanging;fix-problems;escalate;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382443;1382444;1382611;1382625;
creator: waltslagle
content:
<p>Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open even tough I closed it out properly. Sometimes get error msg that must close out 2nd Firefox before can start Firefox but saying yes results in the current open window closing. This started yesterday and the latest version of Firefox was automatically installed yesterday? Window 7. Cleared cash. Disabled all add on's etc. No help. Close out Firefox and Task Mngr show no Firefox running. Start Firefox and Task mngr shows four/five Firefox running. This started yesterday and the latest version of Firefox was automatically updated yesterday. Any ideas. </p>


created: 2021-01-08T17:03:23-08:00
updated: 2021-01-08T17:45:13-08:00
title: firefox logs me out after closing the app.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382445;
creator: tmshirk
content:
<p>Recently I have an issue with Firefox logging me out of Firefox when I close it. Can someone please help with this? </p>


created: 2021-01-08T16:47:07-08:00
updated: 2021-01-08T20:24:24-08:00
title: Folders dont appear in bookmark search
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1382442;1382479;
creator: compotefan
content:
<p>Steps to reproduce Ctrl+Shift+O Right click-&gt;new folder...-&gt;Name it "ass"-&gt;Add Click on "Search Bookmarks" type "ass" no results </p>


created: 2021-01-08T16:44:37-08:00
updated: 2021-01-08T16:44:37-08:00
title: lišta záložek - tl.Ostatní záložky
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: cs
creator: grunclmartin
content:
<p>Jak se zbavit nového tlačítka "Ostatní záložky" na liště záložek? Zabírá místo a skrývá záložky co jsem měl nastavené přesně na šíři mého zobrazení.  Zase novinka úplně k ničemu. Kdyby aspoň šla jednoduše dát pryč. Díky za radu </p>


created: 2021-01-10T14:40:14-08:00
updated: 2021-01-10T15:04:41-08:00
title: First page to open
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1382905;
creator: LindaEricksonArt
content:
<p>Hello, I have <a href="http://Excite.com" rel="nofollow">Excite.com</a> open when I click on firefox.  I would like to change that so when I click on the firefox icon my gmail account open. </p>


created: 2021-01-10T13:49:36-08:00
updated: 2021-01-10T13:49:36-08:00
title: How to create a desktop shortcut to every firefox profile?
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: es
creator: tepacarigal
content:
<p>Hi there, I have 3 profiles in my new mozilla firefox as I came from Google chrome. The thing is that I have succeeded in synchorinized the 3 accounts I needed, my personal, my wife's personal and my jobs account. </p><p>The thing is that I would like to have 3 shortcuts on the desktop for each one and I don´t know how to do that. Besides when I open my mozilla shortcut it surfs to my default profile... </p><p>Any help? Thanks in advance, </p>


created: 2021-01-10T13:42:13-08:00
updated: 2021-01-10T13:42:13-08:00
title: hesaplar ve parolalar yenileme yaptıktan sonra hepsi yok oldu geri gelmedi
tags: desktop;other;windows-81;firefox-840;
product: firefox
topic: other
locale: tr
creator: kurumbay.s
content:
<p>Fiefox tarayıcının yavaş olduğunu çözüm olarak yenileme yapmam gerektiğine dair sekmede bildirdi. bende yenileme yaptım. tarayıcı işlem tamamladıktan sonra bütün hesap isimlerim ve parolalarımın iptal olduğunu gördüm. bütün şifrelerim gitti acil olarak onlara ihtiyacım var ne yapabilirim teşekkürler </p>


created: 2021-01-10T13:37:32-08:00
updated: 2021-01-10T13:37:32-08:00
title: Locked account
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: naskorangelov
content:
<p>Hi, I couldn't sign in as the confirmation email bounced back and my account was automaticaly locked. I've sort out my email now but I don't know how to proceed. There is no option to to get new confirmation email sent. Can you please assist. </p>


created: 2021-01-10T13:24:20-08:00
updated: 2021-01-10T14:53:06-08:00
title: Firefox disappearing after reboot
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382902;
creator: cupelli.lorenzo
content:
<p>Good evening. I have recently broken my laptop screen, and I was able to transfer my profile onto my work laptop, on which I have just installed Firefox (84.0, Windows 10). After installation, I was able to retrieve open tabs, bookmarks etc. although, whenever I turn off and on the laptop, I can use firefox for like a minute, then the firefox icon on the desktop disappears and the program gets killed. Firefox is installed though, because I can retrieve it from search, but when I click on the app, it doesn't open the usual tabs I have opened, but instead tries to load an empty page with a message underneath that says that I should connect to a network. Reinstalling Firefox fixes the issue for me, but it's a temporary fix. Is there any way I could make this permanent? I should reinstate that this is a company laptop, obviously I am authorised to use it for personal use, but it might be something to do with that. </p>


