# 2021-yearly-ff-questions-en-us

created: 2021-10-13T08:55:28-07:00
updated: 2021-10-13T11:02:49-07:00
title: javascript
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450680;1450703;
creator: von.schalek
content:
<p>Some www pages do not want to open and show this message: <em>You may be blocking important javascript components</em> and I dont know with what I did that block. I did nothing, not install or uninstall, as I remembered. And it`s very competently. </p>


created: 2021-10-13T08:48:31-07:00
updated: 2021-10-13T09:57:33-07:00
title: weather location
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450681;
creator: walsh313
content:
<p>In the last few weeks I have not been able to reset MY location for the weather. I am in Red Deer and the location is locked at Fort Saskatchewan, where I have never been! I know it should be a simple fix but even Geek Squad was not able to change this and they even uninstalled and reinstalled Firefox. I took my computers to Best Buy to give them the run down and as soon as they opened up the default location said Red Deer! They are only a few blocks away and I was relieve that it worked. At home it immediately came up as Fort Sask again. This is just an annoyance but I like to use Firefox as my browser. Any suggestions? </p>


created: 2021-10-13T08:47:08-07:00
updated: 2021-10-13T08:47:08-07:00
title: Downloading multiple PDF files from the same page of results
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: acortinois
content:
<p>Hello, I'll try to describe the issue as clearly as I can. When I go through a page of results and download a PDF, I cannot download a second PDF from the same page unless I first reload the page itself. If I don't do it, the link that would start the download of an additional PDF is inactive. Not a major problem but a bit annoying. Any suggestions? Thanks in advance, AC </p>


created: 2021-10-13T08:09:26-07:00
updated: 2021-10-13T08:27:26-07:00
title: There's NO home icon next to the round refresh icon on top left of menu bar
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1450649;1450652;
creator: ljsmom
content:
<p>Hello.  I've just recently refreshed Firefox.  Before I did that, I had a home icon next to the round refresh icon on the upper left of the menu.  Now I don't have it. And I can' click to the home icon to get a new home page of Firefox!  And I am NOT a happy camper.  Did you all forget to put that on there or what? </p><p>Yes, I am  fully aware that I can click the plus sign to get a new page.  But I love the home page icon. Is it coming back by any chance? </p>


created: 2021-10-13T07:42:54-07:00
updated: 2021-10-13T12:55:01-07:00
title: problemi lockwise
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: it
answers: 1450666;1450748;
creator: spock1
content:
<p>A parte FF che mi si frizza ogni volta che cerco di scrivere su questa pagina … il problema è che non riesco più a visualizzare alcuna delle mie credenziali salvate. Eppure sono li perché quando faccio il login su qualunque sito il riempimento automatico avviene senza problemi </p>


created: 2021-10-13T07:20:52-07:00
updated: 2021-10-13T09:03:36-07:00
title: UNABLE TO DOWNLOAD A FEW APPS EX.YAHOO,CAPITAL 1
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1450661;
creator: jtxf
content:
<p>SHOW ME HOW AND TELL ME HOW TO DOWNLOAD A FEW APPS SUCH AS YAHOO,CAPITAL ONE. WHEN I DO DOWNLOAD I GET A BLANK PAGE </p>


created: 2021-10-13T06:51:36-07:00
updated: 2021-10-13T15:45:17-07:00
title: Why was firefox 88.0 not updated automatically?
tags: linux;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1450682;1450690;1450790;
creator: hadique
content:
<p>Dear Supporter,  </p><p>I got a notification from a website that FireFox is not up to date.  On closer examination, this is indeed the case.  Updates were supposed to be done automatically.  </p><p>I changed Ubuntu's update server to main server;  this had no effect.  </p><p>In settings preferences under updates I see:  FireFox Updates  Keep FireFox up to date for the best performance, stability and security.  Version 88.0 (64bit) Whats new  Mozilla FireFox for Ubuntu  canonical – 1.0  </p><p>There is no option to check or disable for automatic updates. As far as I can remember, update to this version was automatically. </p><p>In settings help under About Firefox nothing appears about updates. </p><p>Extensions: DuckDuckGo Privacy Essentials  </p><p>OS is Ubuntu 16.04 LTS  notification: system-up-to-date  I assume that should be allright?…  </p><p>Thunderbird is 68.10.0 That seems ok... </p><p>Thank you very much </p>


created: 2021-10-13T06:47:49-07:00
updated: 2021-10-13T06:47:49-07:00
tags: linux;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: thefishface+ff
title:
What are the exact interactions necessary for an autoplay permission of "default (block audio)" to permit autoplayed audio?

content:
<p>If you don't touch the autoplay permissions for a site, Firefox seems to be attempting to use some heuristics to decide whether autoplay, such as calling ".play()" on an Audio object in javascript, should be allowed. What are these heuristics, and where are they authoritatively documented? [<a href="https://developer.mozilla.org/en-US/docs/Web/Media/Autoplay_guide#autoplay_availability|MDN" rel="nofollow">https://developer.mozilla.org/en-US/d.../Autoplay_guide#autoplay_availability|MDN</a>] has some information but nothing Firefox-specific. </p>


created: 2021-10-13T06:44:22-07:00
updated: 2021-10-13T06:44:22-07:00
title: Youtube streaming is exteremly lagging.
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: bgh1234554
content:
<p>I've been using firefox for like 4 years. Since August, youtube livestreams are extremely lagging on my firefox. It's fine in other videos like Chrome and Edge. My computer is 2.5 years old and my internet connection is fine. </p>


created: 2021-10-13T06:31:25-07:00
updated: 2021-10-13T10:00:53-07:00
title: Stew Peters
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450683;
creator: hnsjackson
content:
<p>I tried to log into Stew Peters web site and I was blocked. If you are going to start behaving like Google and blocking my access to.i perfectly legitimate sites I will stop using Firefox and switch to another browser which does not practise censorship. Nicholas Jackson hnsjackson@outlook.com </p>


created: 2021-10-13T06:26:48-07:00
updated: 2021-10-13T09:13:05-07:00
title: Default application for PDFs
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450667;
creator: roger.thomas1
content:
<p>Recently, when I try to open an PDF, it opens in a new Firefox window, although I have Adobe Acrobat DC installed and working. I have tried changing the Firefox settings but this still happens. How do I stop Firefox being the default for opening PDFs, please?  I suspect Firefox seems to think PDFs are HTML documents. </p>


created: 2021-10-13T06:07:27-07:00
updated: 2021-10-13T06:07:27-07:00
title: “Cookies and Site Data”
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: skramb28
content:
<p>Under “Cookies and Site Data”, the check box for “Delete cookies and site data…” is greyed out. How do you uncheck this box? </p>


created: 2021-10-13T06:04:19-07:00
updated: 2021-10-13T11:07:23-07:00
title: How do I get my bookmarks tab down the lefthand side of my screen again?
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1450705;
creator: HG.AVis
content:
<p>Years ago I set up Firefox with my bookmarks down the left hand side of the screen. I have DOZENS of them. after I closed the vertical window for a screen shot I can't find how to restore them.... </p><p>HELP!!! </p>


created: 2021-10-13T06:01:41-07:00
updated: 2021-10-13T06:03:23-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1450633;
creator: donovangregg25
title:
deletion of firefox account with the email address d2onovangregg@yahoo.com as i have no longer  got access to it

content:
<p>Good day Firefox support how are you.s today i would like  delete my Firefox account with the email address d2onovangregg@yahoo.com i no longer have any access to it and the recovery codes tied to it </p>


created: 2021-10-13T04:09:33-07:00
updated: 2021-10-13T04:09:33-07:00
title: Minimise maximise and close buttons not working
tags: beta;mobile;fix-problems;firefox-940;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: martin895
content:
<p>Hi, I'm running FF beta on Surface pro 7 with Windows 11 beta and the three buttons top right have just stopped working. Same thing for all users. All other tab buttons etc working fine. Any ideas? </p>


created: 2021-10-13T04:02:13-07:00
updated: 2021-10-13T08:50:51-07:00
title: Gmail won't proceed login past verification
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450656;
creator: ediediedi
content:
<p>I'm a new firefox user and can't get into my gmail on the browser - I have to verify my login request on my phone but when I do that the browser remains stuck loading. </p><p>I have tried: - cleared cookies - disabled my add-ons - turned off hardware acceleration </p>


created: 2021-10-13T03:41:38-07:00
updated: 2021-10-13T03:41:38-07:00
title: Links opening in "random" profiles
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: marverix
content:
<p>Hello, I'm using Ubuntu 20.04, and the newest Firefox (i.e. 93.0). For a long time already I have very irritating issue: I have 2 profiles: Company (default) and Personal (secondary). Company profile is marked as default. Personal profile I'm using for my personal email account, youtube, facebook etc. The issue is that whenever I have opened 2 FF instances, with those 2 separate profiles, I never know in which instance of FF the link will open. It's soooooo frustrating. Mainly I'm opening links from company Slack or email, and I never know in which Firefox link will open. Is there any option to set it? I would except that all links will open in the default profile ("Company"). Br, Marek </p>


created: 2021-10-13T03:30:39-07:00
updated: 2021-10-13T09:01:42-07:00
title: Home Tab pinned shortcuts dispaly
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450660;
creator: k.dumberg
content:
<p>In the previous Firefox version the pinned shortcuts were displayed as sites, that way they were easily discernible. Now they are shortened to small icons, some of which do not have their own specific icon, so they are shown as a letter and it is hard to identify what I am looking at. Is there a way to put in back the site display as it was in the previous version? </p>


created: 2021-10-13T03:29:18-07:00
updated: 2021-10-13T09:48:32-07:00
title: I want a warning when quitting multiple tabs
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1450612;1450613;1450675;
creator: andrewdroid
content:
<p>Hiya  I want to be warned when quitting multiple tabs BUT I do not want the session restored when opening again. This used to be possible but now in Settings if I untick <em>Restore previous session</em> even though <em>Warn you when quitting the browser</em> is ticked it does not give a warning when I quit Firefox. So this means if its unticked then if I accidently hit the close button I loose all the open tabs in firefox. If ticked I have to close all the tabs manually each time I close firefox to prevent thm opening when I start Firefox again. Im on Windows 10 Pro 21H1 with Firefox 93.0 any idea if I can change this behaviour in the advanced prefs? (about:config) thanks for any insights A </p>


created: 2021-10-13T03:28:20-07:00
updated: 2021-10-13T16:24:12-07:00
title: Most recent history always shows the same page
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1450805;
creator: calebperhne
content:
<p>On all the Firefox browsers I have synced together, the history shows the same tab everyday as today’s most recently visited page even though it isn’t. The tab it shows is an email from 2016 that I haven’t visited for years. Any idea why this is stuck or how to fix it? (Yes, this has been happening since 2016, but I just now decided to try to fix it instead of living with the bug) </p>


created: 2021-10-13T03:15:48-07:00
updated: 2021-10-13T03:15:48-07:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: cjrob
title:
Did Firefox 3.6 history include the typed in search terms used? Could they be recovered from a deleted history?

content:
<p>Did Firefox 3.6 history include the typed in search terms used? It was in 2011 on  a Windows Vista PC. </p><p>Could they be recovered from a deleted history record? </p><p>An 'expert' is claiming that he has recovered, from deleted Firefox 3.6 history file, the data shown in the image, the red type is what it he claims I typed in! </p><p>I do not believe that this is possible, most of what he claims is technobabble, but I need verification. </p><p>Can you cast any light on the situation? </p><p>Thanks </p>


created: 2021-10-13T03:13:24-07:00
updated: 2021-10-13T09:51:22-07:00
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450614;1450621;1450676;
creator: maty2749
title:
The email screen page has changed.  There is a new section on the right side of the page that is very annoying.  How can I go back to old page?

content:
<p>Please describe how I can get rid of the new section on my email page that repeats what is inside my email when I click on the email.  I hate it, it is distracting and very, very annoying!  I would very much appreciate it if you could simply eliminate it just as you put it there, make it go away.  As you may notice, I am a "ole" lady and need precise directions on anything concerning technology.  Make it go away, please. </p>


created: 2021-10-13T02:57:45-07:00
updated: 2021-10-13T02:57:45-07:00
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: mytabac1
title:
Just downloaded Firefox, was on Google Chrome but couldnt attach a 76Mb video to a Yahoo Email as they have a 25Mb limit for attachments,I was told Firefox would attach up to 1Gb to Email, any hacks that can get around 25Mb limit that don't involve Cloud

content:
<p>I now have Firefox browser &amp; use Yahoo for Email but Yahoo won't let me attach a 76Mb (37 second) video, their attachment limit is 25Mb which is about a 12 second video, there must be a way in 2021 to attach a 37 second video to a Yahoo Email without using Cloud, does anyone out there have advice or a hack that can help me attach a 37 second 76Mb video to a Yahoo video, it's evidence in a Strata Breach case so I need to send the 37 second video intact, would appreciate any helpful replies (oh &amp; FYI, anyone who wasn't previously aware - allegedly, you don't own all your private photos &amp; videos stored on your device, apparently Cloud says it owns all your personal stuff...... </p>


created: 2021-10-13T02:49:02-07:00
updated: 2021-10-13T03:46:16-07:00
content: <p>In progress </p>
tags: offtopic;
product: firefox
topic: tips
locale: en-US
answers: 1450615;
creator: rhodestm49
title:
Coffee county sheriff's department today at 9.00am warrant being taken but using a different phone have All my paperwork right will be faxing over this 


created: 2021-10-13T02:36:24-07:00
updated: 2021-10-13T02:36:24-07:00
title: Firefox runs Steamvr without permission
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: BlueBloodyFox
content:
<p>I just had the occurrence that on the german Motorola website for the g50 my Firefox will open Steamvr after a while regardless of if I allow it or not. </p><p>running Firefox 93 (64) on Windows 10 with Steamvr 1.19.7 </p><p>Is there a way to disable that feature entirely for me? </p>


created: 2021-10-13T02:22:02-07:00
updated: 2021-10-13T11:11:58-07:00
title: How to open all synced tabs?
tags: windows-7;desktop;tabs;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1450707;
creator: dbravo
content:
<p>With recent versions of Firefox, I haven't found how to open all tabs from another synced computer. They use to be displayed in bookmarks or history lateral menu and I could use the right button to open all. If this option has been removed, I don't understand why going steps back. </p>


created: 2021-10-13T02:19:35-07:00
updated: 2021-10-13T02:20:49-07:00
title: How can i sync my firefox relay alias?
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1450598;
creator: orangutan1395
content:
<p>Hi, </p><p>Currently I'm facing an issue with Firefox relay alias. I logged-in in multiple devices using Firefox relay alias and I'm not able to sync multiple alias title on my devices. Please check below SS. In attached image you will see "games" title on alias. When i log-in to the devices that title don't sync. I can not remember those alias which i use in various sites. so those titles help me to remember and categorize for which type of  sites I used this alias. For ex: shopping, games, online streaming, etc... </p><p>Second issue is when i open signup page the alias don't show me options to select previously generated alias Id to login. </p><p>Please help me with that issue and let me know how can i use </p>


created: 2021-10-13T01:16:40-07:00
updated: 2021-10-13T01:16:40-07:00
title: Bring back a most visited website to homepage
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: vavassilev
content:
<p>How can I bring back a frequently visited website from the home page I accidentally dismissed? I don't see an option in the settings. </p>


created: 2021-10-13T01:01:20-07:00
updated: 2021-10-13T01:01:20-07:00
title: 404 NOT Found , nginx 1.14.0 ( Ubuntu ) ссылки : http://www.dvdfab.cn/member.htm
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: v.ganschin
content:
<p>Здравствуйте. В Mozilla версия 93.0  ,  установленной  на  ноутбуках  с Windows 7  и  Windows 10  не  открываются  ссылки :    <a href="http://www.dvdfab.cn/member.htm" rel="nofollow">http://www.dvdfab.cn/member.htm</a>   и    <a href="https://dvdfab.cn/member.htm?a=ticket" rel="nofollow">https://dvdfab.cn/member.htm?a=ticket</a> ,  а  только  появляется  уведомление :  " 404 NOT  Found ,  nginx 1.14.0 ( Ubuntu ) . "  Сообщаю  Вам ,что  пол  года назад  эти  ссылки  открывались  в   Mozilla . В Google  Chrome ,  версия  94.0.4606.81  ,  установленом   на  тех же  ноутбуках  с Windows 7  и  Windows 10   ссылки :   <a href="http://www.dvdfab.cn/member.htm" rel="nofollow">http://www.dvdfab.cn/member.htm</a>   и    <a href="https://dvdfab.cn/member.htm?a=ticket" rel="nofollow">https://dvdfab.cn/member.htm?a=ticket</a>     открываются.!  Жду  Вашей  помощи  в  решении  возникших  трудностей . С  уважением , Владимир  Петрович </p>


created: 2021-10-13T00:56:26-07:00
updated: 2021-10-13T00:56:26-07:00
title: Orphaned Firefox account
tags: desktop;sync;escalate;verificationemail;
product: firefox
topic: sync
locale: en-US
creator: darcyk1
content:
<p>Hi, </p><p>Apologies if this question has been asked already, but I seem to be in a catch 22 that I can't get out of. I have an existing FF account that I have the email and password for and can log in to. The primary email address is my old work email (which I no longer have access to) and the secondary email address is my personal email (which I do have access to). It seems in order to make ANY changes to the account, I need to have access to the primary email address (which I can't get). So now my personal email address can't be used as a FF account as it's already linked to another account. It there anything I can do here? </p><p>Also, is this not a security flaw? That I could add someones email as a secondary ID and tie up that address? </p>


created: 2021-10-12T22:52:38-07:00
updated: 2021-10-13T08:33:08-07:00
title: Firefox 64bits for windows Display Error
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450617;1450654;
creator: Ahmed.Mohamed.Abdullah7
content:
<p>Hi, I use Firefox 64bits for windows 10. It can't display the background image of the webpage: <a href="https://www.benjerry.co.uk/values/issues-we-care-about" rel="nofollow">https://www.benjerry.co.uk/values/issues-we-care-about</a> Could you please help me? Eddy </p>


created: 2021-10-12T22:39:00-07:00
updated: 2021-10-13T11:38:58-07:00
title: Nový panel - domovská stránka firefoxu
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: cs
answers: 1450718;
creator: firefox1567
content:
<p>Dobrý den, na domovské stránce a v novém okně mám nastavený google. Když ale otevřu nový panel, naskočí tam OTRAVNÁ domovská stránka firefoxu :o( je nějaká možnost aby tam bylo to samé jako na domovské stránce nebo novém okně. Je to strašně nepříjemné a nutí mě to neustále klikat na ikonu a když zapomenu musím s vyhledáváním začít od začátku znova s použitím ikony domovské stránky ... Děkuji za případnou pomoc </p>


created: 2021-10-12T21:32:41-07:00
updated: 2021-10-12T21:32:41-07:00
title: How to recover my synced bookmarks?
tags: mac-os;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: lihong.wang1
content:
<p>I recently had a job change and got a new laptop. I lost my access to the primary email so I couldn't receive verification code. Can I recover the synced bookmarks using the secondary email? </p>


created: 2021-10-12T20:45:01-07:00
updated: 2021-10-13T14:16:05-07:00
title: Youtube not working - White screen
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450568;1450572;1450581;1450582;1450668;1450760;
creator: ayush.9.pandey
content:
<p>I am trying to open <a href="http://youtube.com" rel="nofollow">youtube.com</a> but it gives a blank page with nothing on it and loading stops as well (see screenshot attached). The website works on Google Chrome browser, so I doubt that this is a website issue. </p><p>I have tried the following and none of these fixed the problem: </p><p>1. Clear cache and cookies 2. Restart firefox in Troubleshoot mode (still the same issue) 3. Disabled hardware acceleration did not fix it  </p><p>I would appreciate any help to fix this. </p>


created: 2021-10-12T20:22:57-07:00
updated: 2021-10-12T23:01:32-07:00
title: Change of ID
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1450573;1450575;1450580;
creator: dwnunderoz
content:
<p>All of a sudden I'm getting the Yahoo maiil ID changed to Google Mail with out any authorisation on my part ? I know Google owns Yahoo. I use Yahoo mail all the time and Yahoo is my ID for many applications so why has this happened ? If something like this can change unknowns to me does this mean that Google has control of my MAC and FireFox and its content .?? </p>


created: 2021-10-12T20:06:04-07:00
updated: 2021-10-12T22:13:57-07:00
title: Firefox Updates
tags: windows-7;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1450577;
creator: t.zuchowski
content:
<p>My personal computer in 'About Firefox" now shows the message 'Updates disabled by your systems administrator'. It's my machine; I'm the administrator but it won't allow me to update Firefox. Current Version 92.01 running on Windows 7 (64-bit) </p>


created: 2021-10-12T19:59:04-07:00
updated: 2021-10-12T21:18:33-07:00
title: save images
tags: windows-7;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450574;
creator: t.zuchowski
content:
<p>'save image as' stopped working. no  response; just sits there; does not open my download file anymore. </p>


created: 2021-10-12T19:37:37-07:00
updated: 2021-10-12T23:34:25-07:00
title: How can I get the seperator between tabs back in proton?
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1450587;
creator: axelhu
content:
<p>After updating to firefox 91, the option to disable proton is removed and now it's not able to turn it off. Proton looks good in some aspects, but I want the seperator between tabs back. </p><p>I keep hundreds of tabs in one firefox window and use some of them daily, without the seperator to show the boundary of tab I have to move my mouse carefully to click the correct tab I want, which is disturbing. The ability to work with hundreds of tabs is the reason I use firefox, the designers of proton seem not to have this in mind. Is it possible to offer at least an option to bring the seperator back? </p>


created: 2021-10-12T19:33:13-07:00
updated: 2021-10-12T19:43:09-07:00
title: Recaptcha and communication with Paypal has stopped working for my website, but only for Firefox
tags: desktop;privacy-and-security_1;escalate;windows-10;recaptcha;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1450559;
creator: msowards
content:
<p>I run my church's website and I noticed recently that all the pages using Google recaptcha  and thouse connecting to paypal have stopped working, but only when the user uses firefox with the container option.  Here's one page <a href="https://ststephensaz.org/parish-life/prayer-request/" rel="nofollow">https://ststephensaz.org/parish-life/prayer-request/</a>  on this page is a plugin that creates the form and it connects to the google recaptcha to keep bots out, but on the FF browser the google recaptcha never returns a green check or the visual verification popup.  This used to work, but when firefox instituted the container security they stopped.  This page works fine for all other browsers... </p>


created: 2021-10-12T19:23:06-07:00
updated: 2021-10-12T19:45:41-07:00
title: internet security with hacking
tags: desktop;malware;privacy-and-security_1;escalate;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1450561;
creator: sam-john-
content:
<p>i need help to stop this hacking because i have tried every thing to stop this but i can not do it i have windows 10 </p>


created: 2021-10-12T18:38:45-07:00
updated: 2021-10-13T10:35:23-07:00
title: Why does Firefox Not remember the tabs that was open before a crash?
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450563;1450663;1450677;1450694;
creator: tiggerwthe1
content:
<p>I am in Private window with firefox even though it does not say that when I click to open a new tab.  But my firefox crashed today and it did not remember my tabs. Why not? </p>


created: 2021-10-12T18:12:30-07:00
updated: 2021-10-12T20:27:35-07:00
title: Version compatible with MAC Lion OS
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1450567;
creator: breckwngs
content:
<p>What is the last Firefox version that works with MAC Lion OS X 10.7.5? </p><p>I have a study program of that vintage that plugs into firefox and the version on the computer now is 3.0.10 (from year 2009 and the program does not work with it. </p><p>The program is compatible with Lion OS X 10.7.5 but the Firefox version is too old. </p><p>The version 3.0.10 on the computer does not work well with most sites or crashes.  The intent is not to expect to browse, just be new enough for this program for its dedicated use. </p>


created: 2021-10-12T17:51:38-07:00
updated: 2021-10-12T17:51:38-07:00
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: carter.d.doc
title:
White/Gray Bars appearing around edges of browser window, tried refresh/troubleshooting mode/reinstall to no avail

content:
<p>This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space. </p><p>When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached. </p><p>It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in. </p><p>Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug. </p>


created: 2021-10-12T17:47:56-07:00
updated: 2021-10-13T03:33:42-07:00
title: Youtube does not load anything
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450543;1450562;1450579;1450610;
creator: horriblehenry3
content:
<p>As of today, Youtube will not load. There have been other threads with the same problem, but no solutions have been listed. I have already tried disabling all of my extensions, no luck. I have already cleared my cookies/cache from youtube, no luck. What the heck firefox? </p>


created: 2021-10-12T17:30:22-07:00
updated: 2021-10-12T17:30:22-07:00
title: Problem on version 93.0 update
tags: windows-7;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: jomarnino27
content:
<p>Since Mozilla Firefox release 93.0 I can't watch any videos online. I have to uninstall and install 92.0 version to resolve the problem. I  tried all the solutions I read online to fix the problem for the 93.0 version, but none of them works, the best solution for me is to downgrade to a lower version. What I can do to fix this problem permanently? </p>


created: 2021-10-12T17:29:44-07:00
updated: 2021-10-12T17:29:44-07:00
title: Firefox Nightly unable to play videos after logging in
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
creator: gergislak
content:
<p>Hi, my problem is straightforward, after it syncs my data videos stop working.  What I tried at first when the problem appeared was clearing cookies, disabling add-ons, then creating a new profile, but I realized the problem only appeared after logging in, so I'm thinking maybe my synced data got corrupted somehow?  </p><p>If so, what steps can I follow to tackle this problem? </p>


created: 2021-10-12T17:21:01-07:00
updated: 2021-10-13T09:35:25-07:00
title: Scrambled Pastes
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450564;1450566;1450653;1450672;
creator: bevhoward
content:
<p>I am having a serious problem with inputting information into web page interfaces such as GMail and online forms. </p><p>I am seriously dyslexic, so, I have to depend on tools such as copy/paste and keyboard macros in my quest to avoid typos and incorrect information and amounts. </p><p>The best example that I have is using GMail's Web interface to compose and respond to emails where the problem has increased to the point where it happens on almost every input session.  For example, if I use a keyboard macro to type my name "Beverly" it almost always gets scrambled to something like "Byeverl" </p><p>This happens on some, but not all web input pages... another example, is trying to enter a number into a field that simply does not work if I paste.  Sometime back, I went so far to create an AutoHotKey macro that put's a delay between each character that is in the copy/paste buffer.  That seemed to work for a while, but has since stopped working apparently because the interface now detects that I left the input field in order to trigger the keyboard macro. </p><p>Help, Beverly Howard </p>


created: 2021-10-14T16:44:00-07:00
updated: 2021-10-14T16:44:00-07:00
title: Job application form stuck and won't submit
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: Run4peace
content:
<p>I am really frustrated after having spent and hour on a job application using my MacBook on Firefox, I can't submit.  It keeps going around in circles.  I am afraid to refresh or empty cache because I will lose all my work!  Any suggestions? </p>


created: 2021-10-14T16:43:31-07:00
updated: 2021-10-14T16:49:39-07:00
title: What happened to the "X" when searching bookmarks that would cancel the search?
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451080;
creator: dmdecrow
content:
<p>What happened to the "X" when searching bookmarks that would cancel the search? It was there on a previous version but is now missing. See pic, it used to be where I put a red circle. </p>


created: 2021-10-14T16:33:24-07:00
updated: 2021-10-14T16:33:24-07:00
title: Conflito entre o assinador shodo com o Firefox
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: pt-BR
creator: eferesin.advogados
content:
<p>Não estou conseguindo entrar no site do PJE do trt15 com o assinador shodo  - Mensagem diz -    </p><pre>Falha na conexão segura  Ocorreu um erro durante uma conexão com 127.0.0.1:9000. O SSL recebeu um registro “Alert” defeituoso.  Código do erro: SSL_ERROR_RX_MALFORMED_ALERT      A página que você está tentando ver não pode ser exibida porque a autenticidade dos dados recebidos não pôde ser comprovada.     Entre em contato com os responsáveis pelo site para informar este problema </pre>


created: 2021-10-14T16:10:09-07:00
updated: 2021-10-14T16:10:09-07:00
title: Firerox Instantly crashes when playing any video.
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: hugosarto
content:
<p>Running Fedora on a Samsung Chromebook 3 using MrChromebox's coreboot 4.14 Firmware </p><p><em>ExceptionHandler::GenerateDump cloned child 14197 </em> ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... [Child 13910, MediaDecoderStateMachine #1] WARNING: 7ff1a7ce4f10 Could not set cubeb stream name.: file /builddir/build/BUILD/firefox-93.0/dom/media/AudioStream.cpp:367 Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. [Child 13910, MediaDecoderStateMachine #1] WARNING: Decoder=7ff1aa941000 [OnMediaSinkAudioError]: file /builddir/build/BUILD/firefox-93.0/dom/media/MediaDecoderStateMachine.cpp:3980 Exiting due to channel error.<em></em> </p>


created: 2021-10-14T16:02:41-07:00
updated: 2021-10-14T16:02:41-07:00
title: How can I reassign F3 & F4 back to Copy/Paste
tags: desktop;customize;mac-os-x-109;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: matt142
content:
<p>Using F3 &amp; F4 for something other than copy/paste is like reassigning the return key to act like the delete key. </p><p>This is the one feature of Firefox that prevents me from making it my default browser. I can't even override it using the Mac OS shortcut overrides. </p><p>Any way to do this in Firefox? </p>


created: 2021-10-14T16:01:49-07:00
updated: 2021-10-14T16:01:49-07:00
title: Saving multiple open instances of Firefox
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: patrickj1962
content:
<p>I had 4 instances of Firefox windows open with multiple tabs open on each one, restart after a power outage and firefox did not bring back a singe instance of any of the open windows. How to prevent that in the future ot does Firefox need to do additional coding to make that a thing? </p>


created: 2021-10-14T15:19:19-07:00
updated: 2021-10-14T15:19:19-07:00
title: Ideleted a bookmark "@ 2 Invest" by accident. How can I recover it?
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: jrh78
content:
<p>Please show me how to recover a bookmark ( @ 2 Invest )that I deleted and get my bookmarks back on the bar. </p><p>Thank you. </p><p>rainey711@verizon.net </p>


created: 2021-10-14T14:52:20-07:00
updated: 2021-10-14T14:52:20-07:00
title: Firefox window size upon launch
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: npdnxv
content:
<p>A lot of Windows applications launch with the size of the window as it was when closed.  Every time I Iaunch Firefox, I have to resize the window to fit my needs.  Doesn't Firefox preserve those conditions for the next time the application is launched? </p><p>Thank you for your time. </p>


created: 2021-10-14T14:44:14-07:00
updated: 2021-10-14T14:44:14-07:00
title: Migração do Brave Browser para o Firefox.
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: pt-BR
creator: marinoxmendes
content:
<p>Estou querendo migrar de navegador do Brave Browser para o Firefox Mozilla, mas estou tendo problemas para importar meus dados de navegação para o Firefox, porque o Brave não aparece nas opções de importação do Firefox. </p>


created: 2021-10-14T14:39:53-07:00
updated: 2021-10-14T14:39:53-07:00
title: Certain Emojis Not Showing Up - Replaced With Small Box With Letters/Numbers
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: grubert.ashley
content:
<p>Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This doesn't happen with all of them, only certain ones. I have attached a few screenshots for reference. </p><p>Also, I have attempted to fix this issue by changing my default fonts, disabling addons, etc. Nothing seems to work. When I use Chrome, I have no issues seeing these emojis. </p><p>Thanks! </p><p>Ash </p>


created: 2021-10-14T13:47:48-07:00
updated: 2021-10-14T15:15:32-07:00
title: last update and now medicare.gov won't load.
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451049;1451057;1451068;
creator: carole15
content:
<p>My computer updated Firefox and now I can't get into <a href="http://medicare.gov" rel="nofollow">medicare.gov</a>. It works in Chrome just fine, but Firefox is messed up by the update. This is my go to browser, but if pages won't load and I haven't changed anything, but something with the update messed it up. That's why I really don't like to update firefox because it messes up my browser. May have to switch back to Chrome or Safari if this happened every time firefox updates and it screws up how I can use the browser. </p>


created: 2021-10-14T13:45:51-07:00
updated: 2021-10-14T13:45:51-07:00
title: How to make Firefox use the system default scrollbars
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: bflmpsvz
content:
<p>I would like to force the Firefox (93) to use scrollbars the same as the other windows (in Windows 7).  I have tried userContent.css trick, but it does not help. What to do? </p>


created: 2021-10-14T13:14:47-07:00
updated: 2021-10-14T13:37:18-07:00
title: Bookmarks not working
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451036;1451038;
creator: ragtopjrz
content:
<p>I got a new computer, installed Firefox. I was able to transfer all my passwords, but none of my bookmarks came with. I deleted and reinstalled a few time to no avail, I was able to get everything over with chrome (is firefox on my other computer), but this one I cannot even add a bookmark by clicking on the star..... </p>


created: 2021-10-14T13:09:33-07:00
updated: 2021-10-14T13:09:33-07:00
content: <p>windows 10 is going to update to windows 11 home. will this work? </p>
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: rluntz302
title:
windows 10 home version will soon update to windows 11 home version. will my version 93.0 work with windows 11?


created: 2021-10-14T13:05:24-07:00
updated: 2021-10-14T13:05:24-07:00
title: Favorito se auto-adiconando
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: pt-BR
creator: nicolasdbohrer
content:
<p>Olá, Boa tarde Eu precisei utilizar a extenção Savefromnet para baixar uma musica do youtube, porém mesmo após desinstalar a extenção, ele continua adicionando o site aos favoritos e isso já se tornou um incomodo, como faço para bloquear esse comportamento? </p>


created: 2021-10-14T13:04:30-07:00
updated: 2021-10-14T13:04:30-07:00
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: steven9
title:
REcently Firefox continues to reset my preference about how to handle PDF files from "open with Acrobat" to Save File.

content:
<p>Starting a few months ago, when I click on a link in a web page that would cause a PDF to be displayed, I get the dialog box asking me where I want to save the file.  When I go into settings and change the way Firefox deals with PDF files, having it use Adobe Acrobat DC instead, the problem will be temporarily solved, but it returns shortly.  (The particular setting which I have to continually reset is under the Settings/Applications and involves "content type" "Portable Document Format (PDF)(application/pdf)" </p><p>How can I make it so that I don't have to continually instruct Firefox to open rather than save PDF files? </p>


created: 2021-10-14T12:38:12-07:00
updated: 2021-10-14T14:06:47-07:00
title: Im having problems windows
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451050;
creator: beadoz
content:
<p>IM HAVING PROBLEMS WITH EBAY WITH I GO TO A ITEM DESCRIPTION  OR TO BID A NEW WINDOW OPENS AND I CAN GO BACK TO THE EBAY HOMEPAGE </p>


created: 2021-10-14T12:31:17-07:00
updated: 2021-10-14T14:09:47-07:00
title: Slow Firefox
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451051;
creator: Xogroroth
content:
<p>System: MSI B640 Tomahawk. I5 10600KU 32GB RAM </p><p>Video: MSI 3070 X3 </p><p>System Drive: 250GB fast  Samsung SSD, with 50% free. </p><p>System OS: W10Pro_x64 21H1, Defender, no Firewall, no extra AV. Firefox_93.0_x64 </p><p>Network: TYPE: Dedicated FIBER LAN Provider: Telenet Account Type: FIBER_200 Plus + </p><p><br> Addons: Adblock + µblock FBPurity Block Sender New Tab Override Cookie Manager and Cookie quick Manager Auto-High-Quality for youtube Ant Downloader Video Downloadhelper Cute Save Button WebP Image Converter Translate Web Page </p><p>Additional Information: Open Pinned Tabs: In between 25 and 60, depending on my current activities. </p><p>Tried: Disabling each add-on until all were off. Safe Start. Nothing helps. </p><p>Understandings: 1) No browser is made to run up to 60 open tabs (possibly even more)!!! 2) I run a "plethora" (compared to most users) if add-ons; these also bring the use speed down. 3) Resource used: 2GB (with "mere 30 pages" open. </p><p>BUT: DESPITE that: I ALSO understand that, considering my system and Network Type, it should not even be problematic with 200 pages open at once. 2GB over 32GB of RAM? Not the slightest issue (and it often runs at 4GB RAM in use). My CPU never runs half high, even when I have like 60 pages open: Should not be an issue then either. My Video Card has plenty resource over as well when at highest for me usage." Again, it should be no issue. My Fiber Netware? Telenet BVBA, Mechelen Test results: Ping: 5ms Jitter: 2ms Download: 904.2 Mbps Upload: 038.3 Mbps Not the best, not the worst, but for simple browsing, more than, I would assume, plenty. </p><p>So, what gives, what is the issue? No extreme strain on the system, no background high-resource issues, sure: one or two add-ons in Firefox but these as well do not strain my system, no AV issues, no Firewall issues (I turned that off, I fail to get the need for one as a house-dog-tree user), yet slow performance. Also, while 30'ish tabs running, 2GB used of RAM? My my, what the hell do they do as Site Admins to have these amounts (and NO, I do not do porn, thank you.  :P  I am well aware of other people having insane issues surfing porn, as I helped many of these folks)? Sure, Deviant is a larger one that is open, being a graphical site, but like Quora, FB, Hot- and G-Mail and similar, these ain't, so to get a 2GB usage is weird, I would assume. I said, assume: yes, I am not specifically an internet know-all, I know of networking as a former NOVEL Netware Supervisor under UNIX (also Spupervisor), but Networking in a company is not the same as internet. </p><p>So, what is going on, why is my browser so slow? Having turned of all and 1 page open it's lightning fast, but now ... So, it is the open tabs, and the add-ons, though when turned off, I see no real difference. Brings it to tabs. How come, it is this "heavy", even for my system, please? </p><p>Thank you. Xog. </p>


created: 2021-10-14T12:21:43-07:00
updated: 2021-10-14T15:52:26-07:00
title: Pages Won't Load After Opening Firefox
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451054;1451070;
creator: voice.lex
content:
<p>When opening the browser for the first time, my opened (saved) tabs begin to load and then pause as though my entire internet connection is lost. Some will time out, others will just sit there. If I try to go to a new website, I get a connection error that says I have no connection to the internet. This only happens in FF; my other programs are not effected by the drop in connection and the Windows connection manager shows that I'm live the whole time. The connection resumes and all goes back to normal between 20-60 seconds after the initial drop. </p><p>This only happens when opening the application for the first time after a reboot but doesn't matter if I just started Windows or wait 5 minutes to open FF. What is going on here? I've been using FF on this computer for 2 years with no issue like this. The issue has remained after a full format/wipe of the Windows 10 and clean slate install of FF.  </p><p>I am very concerned about a proxy or some kind of man in the middle switch being flipped. It's the same pause in network access that I get when enabling a VPN service. As a note, I do not have a VPN installed at this time. </p><p>Any help or advice is welcomed, thank you. </p><pre>- Alex </pre>


created: 2021-10-14T12:08:43-07:00
updated: 2021-10-14T14:13:44-07:00
title: home page
tags: desktop;other;windows-81;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451055;
creator: rcpfap
content:
<p>would like to make my xfinity my home page so when i click on the fireox icon it goes right to it. </p>


created: 2021-10-14T11:37:00-07:00
updated: 2021-10-14T11:37:00-07:00
title: The Roboform Add-on lower toolbar keeps getting unselected
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: heylmun@gmail.com
content:
<p>I have gone into my Add-Ons and enabled the "Show lower RoboForm toolbar" option. But every day when I open Firefox on my Windows 10 computer (fully updated), the Roboform Add-on lower toolbar has been unselected. I have to go back into Add-Ons and re-select it every day. How do I make this stop? It used to happen once in awhile, but now it's every day. I use RoboForm many times a day, and this is really annoying. </p>


created: 2021-10-14T10:54:35-07:00
updated: 2021-10-14T10:54:35-07:00
title: MAC: las paginas se cargan totalmente en blanco
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: es
creator: iselle_ceron
content:
<p>hola. Ayuda por favor, a estas alturas estoy desesperada. tengo una MAC y en el trabajo usamos un programa que solo se puede abrir en una versión pasada de Mozzilla, para el de este año se abre con la versión 51, ya la conseguí para MAC, sin embargo, las paginas abren completamente en blanco, no se ven letras ni imágenes ni nada aunque parece que si las abre correctamente aunque en invisible.  </p><p>ya intente cambiar el tipo de letra y el color de la fuente pero nada ayuda. no abre absolutamente ninguna pagina, todas tienen el mismo problema de "transparencia". me ayudan porfa?? gracias </p>


created: 2021-10-14T10:45:24-07:00
updated: 2021-10-14T13:27:10-07:00
title: saving pdfs
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450990;1450993;1451023;1451024;1451029;1451037;
creator: gregr.montana
content:
<p>When I save a PDF doc using Firefox and then try to open it there is nothing but a blank page. Solution? </p>


created: 2021-10-14T10:37:39-07:00
updated: 2021-10-14T10:37:39-07:00
title: 93.0 (64), win10 -> 2 issues: speed + pre"view" of music/tracks on Amazon
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: max.eifler
content:
<p>Hi,  since 93.0 stuff went worse regarding speed and additionally, listening to short 30 sec tracks in advance on regular amazon pages fails at all. Tried the tracks-thing with the latest Edge: et voila -&gt; no prob at all. </p><p>I am on Win10pro, 21H1. These issues started with 93.0. No, I have not played around with any about:config settings after updating it.  It's <strong>quite annoying</strong> and my overall experience starts to suck.  Sorry but if stuff goes that bad out of the blue...  What have you people done/changed? </p>


created: 2021-10-14T10:17:20-07:00
updated: 2021-10-14T10:17:20-07:00
title: Reinicio Constante
tags: windows-7;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: es
creator: gapbenavente
content:
<p>He tenido un problema de Reinicio de Firefox, "desde el cambio en Firefox de version 56" pero ahora ya es muy seguido, pense que era por imagenes o videos y paginas muy cargadas pero No tambien esta con las livianas tengo la version 93 de 32bits ya que sigo con windows 7, vi una solucion que apuntaba al AdblockPlus el problema, pero NO, ya que el reinicio lo llevo ya por años y este software lo instale hace 15 dias aprox. Pense de un virus pero hice el chequeo dejando este disco como secundario ya que es cuando mas se encuentran y no existe virus o anomalias.  Re-confirmo desde la version 56 comenzaron los reinicios pero no tan seguidos. Y otro problema comparado con Opera y Chrome, Tarda mucho en abrirse tambien aprox. 10 versiones atras. </p>


created: 2021-10-14T10:11:33-07:00
updated: 2021-10-14T11:05:46-07:00
title: tube videos download
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1450996;
creator: alpop
content:
<p>I had about 5 you-tube download add-ons, I always had the download text under the video, and buttons on my tool bar, everything Disappeared and I can't download any videos. I removed all the you-tube apps and reinstalled and nothing changes, is there an add-on that will give me the download option? I am using windows 10 and everything I have has been updated, and I have been doing this for years so something has changed. </p>


created: 2021-10-14T10:08:24-07:00
updated: 2021-10-14T10:08:24-07:00
title: bookmarks sync
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: wywtyw
content:
<p>I was editing the bookmarks on PC in hope that the change will reflect on my iPhone with the sync on, but contrary to what I hoped, the sync worked the other way around, any change I made on PC will be reverted in a few minutes, which seems that it has been synced by the bookmarks on my iPhone. How do I get it right? I would like to have the ability to make changes on either device and reflect on the other device. </p>


created: 2021-10-14T09:45:12-07:00
updated: 2021-10-14T09:47:47-07:00
title: Random Archiving of messages
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450958;
creator: rkapuaala
content:
<p>Why does firefox keep archiving my email replies when I haven't even selected archive? I'll be typing along then, all of the sudden, it just archives the message I'm working on and prompts me that it has been archived? Is there a combination of keys that is doing this? I type really fast and I noticed this only happens when I type fast. I want to disable this feature, it is driving me nuts. </p>


created: 2021-10-14T09:41:34-07:00
updated: 2021-10-14T14:04:11-07:00
title: AA - Delta - JetBlue
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450999;1451000;1451044;1451047;
creator: joemartinello
content:
<p>None of these airline sites work. Each has different issues.  AA just sends you to an under construction page Jet Blue can not create boarding passes. It deletes the pop ups no matter what I do. Delta just fails randomly </p><p>All work with Edge. </p><p>Will there be a resolution to this issue? </p>


created: 2021-10-14T09:40:40-07:00
updated: 2021-10-14T09:40:40-07:00
title: Kontrola pravopisu
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: cs
creator: scheunuch
content:
<p>Dobrý den, stáhl jsem si balíčky kontrola pravopisu angličtinu a němčinu. Ani po restartování počítače se tyto jazyky neobjevily v seznamu. Je tam stále jen čeština. Nevíte co s tím? Děkuji. Ondřej Scheuch </p>


created: 2021-10-14T09:37:28-07:00
updated: 2021-10-14T11:07:07-07:00
title: Search engine
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1450970;1450997;
creator: sonnyboy1
content:
<p>It looks like I'm not the only one.  I want to make yahoo my search engine but it's no longer an option in FF tools. I don't like google but even Duck Duck Go, reverts to Google.  What's going on? I know I can add Yahoo or DDG as an add-on but that brings me to yahoo's website.  All I want is for the yahoo search engine which used to be in tools and is no longer there. I've been using the yahoo search engine for years and about 5 months ago or so, after an update it disappeared.  Even though I have Duck Duck Go as my default search engine, doing a search it changes to google.  Please don't shove google down our throats. BTW, restoring doesn't help and I use the search bar for searching, not the address bar. </p>


created: 2021-10-14T09:04:53-07:00
updated: 2021-10-14T10:46:07-07:00
content: <p>see subject line. details when someone responds. thanks! </p>
tags: windows-7;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1450949;1450964;1450975;1450986;
creator: notanotherhero
title:
my question seems to have disapppeared. it's about default bookmark-sidebar settings for multi-browser windows. i'm old and slow, but can learn.


created: 2021-10-14T08:02:12-07:00
updated: 2021-10-14T08:02:12-07:00
title: Firefox Relay
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: es
creator: soyxeto
content:
<p>Tengo añadida una segunda cuenta a mi cuenta de Firefox. Cuando se podrá hacer un Relay de esas segundas cuentas? Porque cuando se le da a generar, se genera siempre para la primera. No tiene mucho sentido que para poder utilizar ese servicio con la segunda cuenta, tenga que hacerme una cuenta de Firefox. </p><p>Un saludo y muchas gracias! </p>


created: 2021-10-14T07:57:39-07:00
updated: 2021-10-14T08:15:30-07:00
title: Problem opening firefox.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: it
answers: 1450930;
creator: filcar
content:
<p>I tried all the advices in FAQ but firefox doesn't work after i run a debloater for windows -_-  TT Anyone Has advices? I updated graphic, checked firewall.  I run dnscrypt and in the log there are connections of firefox Thanks in advance Filly </p>


created: 2021-10-14T07:55:39-07:00
updated: 2021-10-14T11:09:30-07:00
title: Cannot Login to Vanguard site (https://investor.vanguard.com/home)
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451001;
creator: johnrfiedler
content:
<p>I get no response when I click on the Vanguard (<a href="https://investor.vanguard.com/home" rel="nofollow">https://investor.vanguard.com/home</a>) 'Log in' icon.  This worked in the past.  It also works correctly using the Edge browser.  I have 'refreshed' my firefox browser. HELP! </p>


created: 2021-10-14T07:45:07-07:00
updated: 2021-10-14T16:33:35-07:00
title: 93.0 update certain websites not working correctly
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451002;1451075;
creator: mfergusonamc
content:
<p>I have noticed a couple of websites I use for work not working correctly after update. I have tried on other browsers such as chrome and they work correctly. One site <a href="http://www.prideprovider.com" rel="nofollow">www.prideprovider.com</a> will no longer allow me to hit the submit button after my information is entered. It worked before the update, but not after. I went through and deleted all history and cookies related to prideprovider and it still doesn't work. Any idea's of what might be going on? </p><p>Thanks, </p><p>Matt </p>


created: 2021-10-14T07:41:15-07:00
updated: 2021-10-14T12:08:13-07:00
title: po obnově hesla mi zmizeli všechny záložky
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: cs
answers: 1451022;
creator: MDF
content:
<p>Po obnově hesla mi zmizeli všechny záložky,které jsem niky nezálohoval,protože obnovení hesla v minulosti,bylo několikrát a žádné záložky mi nezmizeli.Zkoušel jsem hledat v počítači a nic.Díky za odpověd </p>


created: 2021-10-14T07:31:45-07:00
updated: 2021-10-14T09:45:29-07:00
title: How to get the plaintext of a Secret Key Entry in Mozilla NSSDB PKCS11?
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1450917;1450955;
creator: az19agent
content:
<p>I have a mozilla NSSDB PKCS11, it includes one of three things. Certificates, keys, and SecretKeyEntry. I would like to know the content of a SecretKeyEntry with the alias "StoreXKey". Firstly, is extracting the plaintext of a SecretKeyEntry possible? I seem to think so because of links: <a href="https://technosock.blogspot.com/2007/12/token-knowledge.html" rel="nofollow">https://technosock.blogspot.com/2007/12/token-knowledge.html</a> and <a href="https://docs.oracle.com/javase/8/docs/api/java/security/KeyStore.SecretKeyEntry.html#getSecretKey" rel="nofollow">https://docs.oracle.com/javase/8/docs/api/java/security/KeyStore.SecretKeyEntry.html#getSecretKey</a> </p><p>First link gives a way to do it ( which doesn't work for me ) the second link gives us a few methods, namely .getEncoded() which can supposedly be called on a SecretKeyEntry to get the byte array information. </p><p>Here is my code thus far, all results hit a null pointer exception when using the getEncoded message. I am sure the SecretKeyEntry exists in the NSSDB. </p><p>String configFile = "config.cfg"; Provider provider = Security.getProvider("SunPKCS11"); // I am confused on how to incorporate the config file as well. /* provider = provider.configure(configFile); // Does not work */ Security.addProvider(provider); </p><p>String defaultPIN = "--.--.--.--.----.-...-.--"; try{ </p><pre>  KeyStore ks = KeyStore.getInstance("PKCS11");   ks.load(null, defaultPIN.toCharArray());   KeyStore.SecretKeyEntry skEntry = (KeyStore.SecretKeyEntry) ks.getEntry("StoreXKey",null); // Do I need a password protector here?   System.out.println(new String(skEntry.getSecretKey().getEncoded())); &lt;-- Error is thrown here.  </pre> <p>}catch (Exception e){ </p><pre>  e.printStackTrace(); </pre> <p>} Any help / advice or links are appreciated. </p>


created: 2021-10-14T07:19:48-07:00
updated: 2021-10-14T07:19:48-07:00
title: Quitar aviso de actualizaciones (Remove upgrade notification)
tags: desktop;customize;windows-81;firefox-920;firefox-9201;
product: firefox
topic: customize
locale: es
creator: ramondiazarguelles
content:
<p>Hola; tengo el mismo problema que se cita aquí <a href="https://support.mozilla.org/es/questions/1302416#question-reply" rel="nofollow">https://support.mozilla.org/es/questions/1302416#question-reply</a> y agradecería que alguien me pudiese ayudar a solucionar esto. Encuentro el aviso muy molesto, ya que aparece cada semana, más o menos, y, aunque le dé a 'ignorar' vuelve a salir. El comentario citado ha sido archivado ¿no hay forma de desactivar esto? </p><p>Saludos y gracias :) </p>


created: 2021-10-14T07:18:01-07:00
updated: 2021-10-14T10:57:55-07:00
title: How can I turn off spell check boxes in Facebook Messenger please?
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1450962;1450977;1450989;
creator: chriswren
content:
<p>Although I have turned off spell check it still keeps popping up boxes that prevent me reading what I have typed. How to prevent please? </p>


created: 2021-10-14T07:02:39-07:00
updated: 2021-10-14T11:17:41-07:00
title: I'm sick and tired of having websites come up in foreign languages. How do I stop this nonsense.
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1451007;
creator: denniswerskine
content:
<p>I'm sick and tired of having websites come up in foreign languages.  How do I stop this nonsense. </p>


created: 2021-10-14T06:34:22-07:00
updated: 2021-10-14T09:52:43-07:00
title: you just uploaded the software and no email anymore!!!!
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1450965;
creator: burkecueny
content:
<p>You offered SOFTWARE update  and I allowed it....NOw there is nothing but" NEW TAB" ON THE PAGE </p><p>WHERE IS MY EMAIL THAT I GET ON  IT WITH "CURRENTLY" </p>


created: 2021-10-14T05:53:29-07:00
updated: 2021-10-14T05:53:29-07:00
title: print settings continue to need resetting
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: joyce26
content:
<p>This is the second time I am posting about this - I did what was recommended before, but after a few good weeks, its now way worse.  For some reason my print settings change to HUGE so that when I print, unbeknownst to me (because the preview looks fine), only maybe 1/4 of the page prints on one page. Yesterday I had to clear the print settings (help, more troubleshooting, print, clear saved settings) several times. The first time it happened I was printing multiple photos and had 16 pages of unusable color printouts.  Although I didn't change the print settings manually at all, this problem recurred multiple times after I cleared the settings and although everything was fine when I left work last night, it was back to HUGE for the first print outs this morning. It is a big waste of paper and ink and is very frustrating. I'd like to know what is causing it and if there is a permanent way to fix it. </p>


created: 2021-10-14T04:39:05-07:00
updated: 2021-10-14T07:30:33-07:00
content: <p>chiamatemi al 0376362346 grazie urgentissimo </p>
tags: desktop;other;
product: firefox
topic: other
locale: it
answers: 1450915;
creator: francesca.mironi
title:
non riesco a effettuare pubblicazione sito giustizia bando asta. Mozzilla mi chiede la password principale che non so ,ho urgenza estrema


created: 2021-10-14T01:16:01-07:00
updated: 2021-10-14T14:02:20-07:00
title: Righthand top three buttons unresponsive ie minimise, maximise and close.
tags: desktop;beta;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1451004;1451028;1451046;
creator: martin895
content:
<p>Top three buttons recently became unresponsive. Same for all users and when addons removed. All other aspects working fine. </p>


created: 2021-10-14T00:33:32-07:00
updated: 2021-10-14T07:34:58-07:00
title: Restore my data
tags: desktop;sync;needsinfo;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1450896;1450918;1450919;
creator: blackghost989881
content:
<p>Hello guys, </p><p>my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i forgot my password so i did reset it and when i signed in i didn't find any of my old account passwords or data at all and i do need help to restore these data  </p><p>thx in advance </p>


created: 2021-10-14T00:14:47-07:00
updated: 2021-10-14T12:39:28-07:00
title: How can I remove the bottom frame in the bookmark overview screen?
tags: mac-os;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451027;
creator: swaycoach
content:
<p>At the bottom of the bookmarks overview screen there is a frame where the location, keyword etc. are shown. How do I get rid of this? </p>


created: 2021-10-13T23:45:51-07:00
updated: 2021-10-14T01:09:57-07:00
title: firfox as my browser?
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450854;1450868;
creator: dirkvanderhoek
content:
<p><strong>bold text</strong> install firefox as my browser </p><p>No, you don't want to do so?? \ </p>


created: 2021-10-13T23:39:45-07:00
updated: 2021-10-14T00:29:36-07:00
title: barra segnalibri
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: it
answers: 1450864;
creator: fede46.ecovelclub
content:
<p>buongiorno, ho erroneamente chiuso la barra segnalibri, che tengo sempre evidenziata a lato della schermata. come posso ripristinarla? grazie </p>


created: 2021-10-13T23:19:36-07:00
updated: 2021-10-14T00:13:28-07:00
title: Permissions for using microphone, camera, location etc.
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1450851;
creator: yarelitanne.r3.0788.10
content:
<p>Firefox wont allow Microsoft Word dictate to use my microphone, even when is set to ask by default or allowed, firefox wont pop up the dialog box that asks the permission to use the microphone or something else. </p>


created: 2021-10-13T22:22:21-07:00
updated: 2021-10-13T22:22:21-07:00
title: My Firefox browsing history sync
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: moral_alwin
content:
<p>Hello. Can I permanently clear my browsing history in my firefox? I want to clear it, to the point that when I sync it with my other device, my old browsing history won't be synced to other devices. I want to start anew, my firefox account has been around for so long, my places.sqlite is always 15mb even though I cleared my history locally. I want the "synced" items in my server will be synced from my current device, not just mine being synced from the sync server. </p>


created: 2021-10-13T22:00:41-07:00
updated: 2021-10-13T22:01:09-07:00
title: Search Shortcuts keywords don't work in search bar, despite wording of help text
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: ud0s62ou
content:
<p>In Settings &gt; Search &gt; Search Shortcuts, the help text currently reads "Choose the alternative search engines that appear below the address bar and search bar when you start to enter a keyword." </p><p>This seems to imply that entering keywords into the search bar will bring up alternative search engines. However, this is not the case; only the address bar responds to Search Shortcut keywords, while entering keywords into the search bar will pass the entire string (including keyword) to whichever your default search engine was. </p><p>Either the wording has to be modified to clarify that search engine keywords only work when typed into the address bar, or search keyword functionality has to be enabled on the search bar. </p>


created: 2021-10-13T21:38:51-07:00
updated: 2021-10-14T00:17:33-07:00
title: Newest version is freezing up, not loading images on multiple websites
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450855;
creator: ajenn55
content:
<p>I have the latest version (93.0) 64 bit installed on Windows 10 Professional. Just after updating to this version, the browser now has all kinds of problems with freezing, not displaying pictures on webpages like Amazon.  It's not addons.  And no, I don't want to do a clean reinstall.  I want it to work, or a link to the older version which was working fine. </p>


created: 2021-10-13T19:54:32-07:00
updated: 2021-10-14T00:20:01-07:00
title: firefox ver 93 locks up
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450857;
creator: sjcollins24
content:
<p>Ever since i updated to Firefox ver 93, it locks up. It wont open correctly or crashes.  I have been able to use Chrome so i know its not my internet. I have rebooted my system several times. Using Win10. Sometimes I can get it to work in Troubleshooting Mode but not always. Frustrating! </p>


created: 2021-10-13T19:06:59-07:00
updated: 2021-10-14T00:20:41-07:00
title: Access Denied
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450858;
creator: richie134
content:
<p>Says that I don't have permission to access <a href="https://www.soundhouse.co.jp/" rel="nofollow">https://www.soundhouse.co.jp/</a> on this server. </p>


created: 2021-10-13T18:09:17-07:00
updated: 2021-10-14T10:33:05-07:00
title: my screens leep flipping around
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450883;
creator: bowesfam
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1353956" rel="nofollow">/questions/1353956</a>]</i><br> need technician </p>


created: 2021-10-13T17:49:40-07:00
updated: 2021-10-14T08:28:51-07:00
title: FACEBOOK - Typing a comment causes the screen to scroll on its own.
tags: linux;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450836;1450860;1450931;
creator: nosoy1
content:
<p>Starting as of today (Oct 13), the FACEBOOK screen suddenly moves when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts about a page up, closer to top. This shifts the entry area where I'm typing down and off the screen. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. It is maddening! </p><p>I've restarted in troubleshoot mode and the same thing happens, so it is not an add-on. This is happening on both my Firefox Linux systems AND on a Windows 10 machine, so I don't think it is specifically OS related either. The screen however does stay put, like it is supposed to, using Chrome or Opera. </p><p>Is this a Firefox problem or is FACEBOOK messing with Firefox? </p>


created: 2021-10-15T16:34:20-07:00
updated: 2021-10-15T16:34:20-07:00
title: Windows 11 Minimize/Maximize Buttons Missing (Tablet Mode?)
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: lunabunn
content:
<p>My minimize/maximize buttons have suddenly gone missing. I found other answers on this site that say Tablet Mode is the culprit; indeed, the density settings within Firefox are telling me Tablet Mode on. </p><p>However, tablet mode was officially removed in Windows 11. It's not in the settings, it's not in the Control Panel, and registry edits don't seem to work either. So what's going on here? A regression? How do I get my minimize and maximize buttons back? </p>


created: 2021-10-15T16:05:17-07:00
updated: 2021-10-15T16:05:17-07:00
title: Nightly cannot minimize to taskbar
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
creator: alkolkin
content:
<p>Firefox Beta and earlier have a minus sign on upper right to minimize to taskbar. That is missing in Nightly. Firefox Beta and earlier have a square box on upper right to go from maximized screen to normal screen.Now, double clicking on the top bar does the latter, but that box is missing in NIghtly. </p><p>As a result, Nightly has become unusable. I early await the fix. </p>


created: 2021-10-15T15:43:27-07:00
updated: 2021-10-15T15:43:27-07:00
title: Facebook Fence
tags: desktop;other;windows-81;firefox-930;
product: firefox
topic: other
locale: en-US
creator: chlpro
content:
<p>How do I get rid of Facebook Fence?  It is blocking me from signing onto Fingerhut web site to pay my bill.  I had to use Chrome instead, and since I could get on with Chrome that means it is Firefox.  I tired to get it so I could get on but could not figure it out. </p>


created: 2021-10-15T15:30:14-07:00
updated: 2021-10-15T16:48:50-07:00
title: Link do not load on page after Firefox upgrade
tags: fix-problems;
product: firefox
topic: customize-firefox-appearance
locale: en-US
answers: 1451372;1451375;1451379;
creator: Rahzan
content:
<p>I frequently use the site <a href="http://SAM.gov" rel="nofollow">SAM.gov</a> to look at US government solicitations where documents are posted for the public to download. Recently the links to those documents fail to load on Firefox when it did just a couple of weeks or less ago. I am now forced to use MS browser just to see those. </p><p>For example  go to <a href="https://sam.gov/opp/81551b02dd2d4e2b8fc06ce327d57113/view" rel="nofollow">https://sam.gov/opp/81551b02dd2d4e2b8fc06ce327d57113/view</a> look for "Attachments" about 2/3 of the way down and you can see the circling caterpillar thingie where the links should be. </p><p>is there a setting or fix? Thank you in advance </p>


created: 2021-10-15T15:26:07-07:00
updated: 2021-10-15T15:26:07-07:00
title: Trying to open Firefox results in a blank window quickly opening and reclosing.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: grayhoang
content:
<p>I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens and closes or doesn't open at all. I have no clue what is happening. </p>


created: 2021-10-15T15:18:07-07:00
updated: 2021-10-15T16:42:33-07:00
title: How do I disable the "Forget About This Site" warning?
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: David_H23
content:
<p>The latest update added a new warning to the "Forget About This Site" feature. I use this sometimes, and when I saw this warning for the first time yesterday, I knew it was going to be a pain in the arse. I understand it's useful to some people, but I do not want to see it <em>every time</em>. How do I disable this warning? </p>


created: 2021-10-15T14:21:36-07:00
updated: 2021-10-15T15:13:27-07:00
title: what happened to the "properties" sub folder in saved bookmarks?
tags: windows-7;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451362;
creator: dpeckprocess
content:
<p>what happened to the "properties" sub folder in saved bookmarks? (right click on a saved bookmark) </p>


created: 2021-10-15T14:13:48-07:00
updated: 2021-10-15T14:13:48-07:00
title: Lost all settings after last update
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: elliot6
content:
<p>What gives I lost all passwords bookmarks and custom settings after last most recent update (93.0)  I need my stuff back. </p>


created: 2021-10-15T14:01:47-07:00
updated: 2021-10-15T15:15:46-07:00
title: Bookmark now non-resposive after latest update to 93.0
tags: mac-os;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451366;
creator: wwplyr
content:
<p>After upgrading to 93.0, this one bookmark isn't working.  When I talked to the technical support for the bank, the person indicated that it was a problem with FF, not with the bank.  I am able to get into the account if I use Safari (ugh!).  Once I click on the login bar, there isn't any corresponding bouncing dot on the tab, which indicates that there isn't anything going on on the website.  The website just sits there.  As far as I know, I've not having this problem with any of the other bookmarks that I use on a regular basis. </p><p>Any suggestions? </p>


created: 2021-10-15T14:01:39-07:00
updated: 2021-10-15T15:14:35-07:00
title: Websites not loading
tags: desktop;websites;windows-81;
product: firefox
topic: websites
locale: en-US
answers: 1451365;
creator: landrdesigns
content:
<p>94.0b6 not loading some websites.  Says that I'm not up to date and according to your website I have the newest version. </p>


created: 2021-10-15T13:57:21-07:00
updated: 2021-10-15T13:57:21-07:00
title: Opening browser/home screen 1st initially
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: calibkb
content:
<p>When I open fire fox, it doesn't fully open up screen, I have to enlarge it after opening it.  How can I get it to open up full screen the 1st time? </p>


created: 2021-10-15T13:45:27-07:00
updated: 2021-10-15T13:45:27-07:00
title: can notlog into 2 different banks since i upgraded firefox yesterday!!!!!!!!!!!!!!!
tags: desktop;other;windows-81;firefox-930;
product: firefox
topic: other
locale: en-US
creator: sales241
content:
<p>how can you fix this both banks say that all of their customers are calling in about this firefox problem </p>


created: 2021-10-15T13:15:58-07:00
updated: 2021-10-15T13:15:58-07:00
title: cannot find servers
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: alan01
content:
<p>I am running a macmini with MacOS 10.13.6. I downloaded Firefox 93.0. The app will start up, load the urls but cannot access any of the servers. E.g. "We can’t connect to the server at <a href="http://www.cbc.ca" rel="nofollow">www.cbc.ca</a>." I connected to your site via another browser and followed instructions to add another profile, reinstall Firefox, and restart in trouble shooting mode. The "terminal" tried to send a crash report but could not because of a problem accessing your server.  </p><p>At the same time my Mail accounts are all offline and cannot be put back on line. </p><p>I am dead in the water, and am using a Windows laptop to read emails. Please help. </p><p>Alan O'Connor -  alan0@mail.com </p> <h6 id="w_">=================</h6> <p>Firefox screen contents below: </p><p>Hmm. We’re having trouble finding that site. </p><p>We can’t connect to the server at <a href="http://www.cbc.ca" rel="nofollow">www.cbc.ca</a>. </p><p>If that address is correct, here are three other things you can try: </p><pre>   Try again later.    Check your network connection.    If you are connected but behind a firewall, check that Firefox has permission to access the Web. </pre>


created: 2021-10-15T13:03:47-07:00
updated: 2021-10-15T16:25:38-07:00
title: Outlook.com email images are not loading
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451352;1451367;1451377;
creator: kris.callaway
content:
<p>For some reason images are not loading in <a href="http://Outlook.com" rel="nofollow">Outlook.com</a> when I use Firefox. Images load fine when using Chrome or Edge, but Firefox is my preferred browser. Is anyone having a similar issue. I know there was recently an issue with the site itself but it seems MS resolved it but perhaps whatever they did only fixed the issue for chromium engines? </p><p>Firefox Version 93 64-bit </p> <ul><li> I have used troubleshoot mode and it works temporarily so I thought it was an extension and turned them all off but the issue persists. I reset Firefox but it did not correct the issue. </li><li> I have disabled the tracking protection and no change </li><li> I went in to <a href="http://Outlook.com" rel="nofollow">Outlook.com</a> settings and toggled the 'Use outlook services to load images' and no change.  </li><li> Emails are marked as safe senders. </li></ul> <p>I think I hit all the major tips I have read online so I'm hoping I'm overlooking something. Any thoughts? </p>


created: 2021-10-15T13:01:01-07:00
updated: 2021-10-15T13:30:18-07:00
title: Import of bookmarks from a file
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451330;
creator: denkathy
content:
<p>I have tried to follow you guidlines but do not see any way to import my cv file.  Only options are from other browsers.  the file I want is from Firefox I saved earlier.  systems had to be reinstalled and I am trying to recover. thanks </p>


created: 2021-10-15T13:00:39-07:00
updated: 2021-10-15T13:00:39-07:00
title: Firefox Updates & Merging Info.
tags: desktop;download-and-install_1;windows-10;firefox-720;
product: firefox
topic: download-and-install
locale: en-US
creator: pamsfeed
content:
<p>Every time there is a Firefox Update, I end up going back to the previous shortcut on my desktop to find my bookmarks, passwords, etc. Please advise, as I delay doing updates for this reason. Very frustrated! </p>


created: 2021-10-15T12:17:48-07:00
updated: 2021-10-15T14:03:46-07:00
title: v2 and v4 icc profiles, Firefox is failing
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451339;
creator: johnju
content:
<p>I was disturbed to find in a test for v2 and v4 icc support from the <a href="http://color.org" rel="nofollow">color.org</a> website (International Color Consortium), "Is your system ICC Version 4 ready", which Firefox failed.   </p><p>I found out that what the ICC refers to as "system" references browsers.  My computer is an iMac OS X 10.13.6 and my Firefox is v93.  The test is https://www..color.org/version4html.xalter.  There is a link that brings the test up in PDF, which I think is necessary as the link itself seems to be only a picture. </p><p>Other photography sites have pointed this use of the word "system" out for, in my case, Safari and Chrome for instance.  I tried Safari and ran the PDF test.  It passed.  I tried Firefox again (and again) it failed every time.  Other people have had the same result, as in the following quote, "...Houston we have a problem...". </p><p>One of the most helpful websites I have found for this, mostly from fine photography sites, was <a href="https://gregbenzphotography.com/photography-tips/how-to-setup-proper-color-management-in-a-web-browser" rel="nofollow">https://gregbenzphotography.com/photography-tips/how-to-setup-proper-color-management-in-a-web-browser</a>.  This website had six tests for browsers.  Firefox passed every test except test #6.  Using Safari, it passed all including test #6.  You could try it with Chrome. </p><p>This website, and many others, suggested a Firefox enabling correction that starts with typing into a Firefox address bar about:confg click, and after some scary warnings, type in gfx.color_management.mode (set to 1), click, then gfx.color_management.enablev4 (set to true), click, then gfx.color_management.rendering_intent. (set to 1 relative colorimetric--or to 0 for us Philistines).  Restart Firefox. </p><p>Didn't work, Firefox still failed.  I tried this many times, same result.  Read the last sentence of the Summary on that website. </p><p>I'm sad to do this, but sending my even relatively elementary images to an outside printer, using PDF/X1a to KDP or IngramSpark for instance, I'll use Safari because I don't trust what Firefox might do.  If anyone knows a way for Firefox to pass muster with the ICC, I will gladly use it. </p>


created: 2021-10-15T11:58:29-07:00
updated: 2021-10-15T12:23:10-07:00
title: Get Support
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1451309;
creator: sabinrai521991
content:
<p><strong>bold text</strong><em>italic text</em><a class="new" href="/en-US/kb/new?title=Knowledge+Base+Article" rel="nofollow" title="Page does not exist.">Knowledge Base Article</a># * Numbered list item </p>


created: 2021-10-15T11:13:44-07:00
updated: 2021-10-15T12:40:54-07:00
title: Firefox is giving me Troubleshooting Steps that don'e exist on my Firefox?
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1451308;1451317;
creator: sercouwis2004
content:
<p>Ok so the question I was originally asking is why Firefox won't adjust to my computers Settings. For instance I have to Zoom to 150% to read my emails even though the minimum font size is set 20. So I went on the Help page and it kept giving direction do Refreshing the page, which I believe I've done before but the tutorial said they've changed the way it looks and where its at and unfortunately on my current, newest version, Firefox its nowhere. For starters, click on the 3 lines ie the Menu Bar on the right, good, then go down to Help, no Help listed in the Drop-Down Menu, No Troubleshooting, no More Tools? I am stuck? Ok under Share Data it says "safe-mode false" ? </p>


created: 2021-10-15T10:23:50-07:00
updated: 2021-10-15T10:23:50-07:00
title: Fals Crash Report maybe malware?
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: galenstrickland
content:
<p>Over the past week I keep getting a Crash Report popup when Firefox obviously hasn't crashed, since I can continue browsing through multiple tabs. I've been able to close that dialog box and continue surfing. It has also happened after I've closed Firefox in the evening, after closing all tabs, signing out of email, etc, before turning the computer off. I suspect some type of malware, but Defender says there isn't a problem, and the popup looks exactly like the one shown on the Crash Report help page. I'm attaching a screenshot from this morning. </p>


created: 2021-10-15T09:51:14-07:00
updated: 2021-10-15T09:51:14-07:00
title: LOST BOOKMARKS
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: ac1wye
content:
<p>Hello! I have lost both my Firefox custom opening page, and all my accumulated Bookmarks, after an apparent Firefox Upgrade. I have ttried everything to recover my old Bookmarks, but cannot find them using the Bookmarks Menu. I have tried to locate these files using my Windows File Manager,  but thery are nowhere to be found within my Firefox Folder in my main Hard Drive (C:\). </p><p>If these files are hidden, I/m not aware of that and I have selected to show all hidden folders or files. These old Bookmarks must be SOMEWHERE within my Firefox Folder, but WHAT must I look for? My problem does NOT seem to be covered within the Help files. </p><p>Thank YOu, </p><p>Alexander Gerli ac1wye@gmail.com </p>


created: 2021-10-15T09:31:51-07:00
updated: 2021-10-15T11:16:31-07:00
title: can not open a new tab< i get another window> also can not scroll
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1451287;1451289;
creator: karen_30303
content:
<p>firefox updated&lt; i did a refresh&gt;  now will only open another window&gt;  also can not scroll </p>


created: 2021-10-15T09:23:11-07:00
updated: 2021-10-15T09:23:11-07:00
title: How do I keep a small WINDOWS NOTEPAD always ontop of Mozilla Firefox Browser Window
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: dklack
content:
<p>How do I keep a small WINDOWS NOTEPAD "always ontop" of Mozilla Firefox Browser Window -- instead of having to reopening it everytime I use the browser window?? So annoying and not very productive...... </p>


created: 2021-10-15T09:08:46-07:00
updated: 2021-10-15T13:35:41-07:00
title: Some things simply not showing / working
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451248;1451265;1451335;
creator: tomth0rne
content:
<p>So sometimes when I'm browsing websites, elements simply don't load / work. For example, I'm trying to login to a service I own at <a href="https://panel.pebblehost.com/site/login" rel="nofollow">PebbleHost</a> but I cannot since the ReCaptcha does not show up. Also, signing in at <a href="http://noip.com" rel="nofollow">NoIP</a> didn't work about a week ago, does work now. </p>


created: 2021-10-15T08:59:10-07:00
updated: 2021-10-15T09:50:35-07:00
title: Google Calendar Problem in Firefox
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451250;
creator: wwthomp47
content:
<p>I use Google Calendar on my PC, my Android phone, and even my Kindle Fire.  Problem appears only on my pc when using Google Calendar in Firefox (when I use Chrome, everything is fine).  In two months (so far, Oct 2021 and January 2022) NO EVENTS SHOW UP.  If I enter an event in either of these months, it will show in Chrome, my android, and Kindle.  BUT those 2 months are completely blank when using calendar in Firefox.  Clearing cache, disabling Adblock for the calendar page(s), reloading has not helped. I would really appreciate any possible solutions/help. Thank you </p>


created: 2021-10-15T08:48:22-07:00
updated: 2021-10-15T09:54:47-07:00
title: Pictures and links won't load
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451254;
creator: sheila10682
content:
<p>This is been going on for awhile when I am looking at yahoo news and i click on the article none of the pictures will load they are just grayed out and the links to like Instagram or tweeter are there for a second and then disappear before i cant click on it and then its just a white box. How do i fix this? I have tried a few things like clearing the history and cashe taking out ad blocker but outside of that not to tech savvy. So not sure what else to try. Please Help </p>


created: 2021-10-15T08:45:43-07:00
updated: 2021-10-15T15:07:56-07:00
title: I am a new firefox user and just added the bitwarden extension. How do I access it?
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1451230;1451358;
creator: koob.john
content:
<p>How can I access my add ons and extensions once they are installed?  Is there an icon I am missing?  Searched the help topics and I must be the only dummy new to firefox that can't figure it out. </p>


created: 2021-10-15T08:15:19-07:00
updated: 2021-10-15T10:28:30-07:00
title: On my bank account the information for password does not display
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1451234;1451251;1451252;1451253;1451279;
creator: chenderson2
content:
<p>I signed up for online access to one of my bank accounts and thought Firefox would remember my log-in information, but it does not display. Instead all it shows is •••. How can I see my information? </p>


created: 2021-10-15T08:05:38-07:00
updated: 2021-10-15T08:05:38-07:00
title: Camera won't load on one site
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: mbswett
content:
<p>HI, All of a sudden my camera wouldn't load on a site I use frequently--the teletherapy platform for Psychology Today. (I'm a psychotherapist). I tried everything to fix it, but nothing worked. I finally had the idea to switch browsers, and behold! it worked! So there is something about Firefox that suddenly disabled the video function for this particular site. The camera light is on, but the image does not load. It is not a problem with another video-conferencing platform I use (Webex) via Firefox, just a problem with  Psychology Today. Please advise. I want to keep using Firefox for Pso Today, too, if possible. </p><p>Thank you. MBSwett </p>


created: 2021-10-15T07:47:07-07:00
updated: 2021-10-15T12:07:40-07:00
title: Nightly 95 on Windows 11 - Minimize & Maximize Buttons Are Missing
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451233;1451235;1451246;1451276;1451285;
creator: 7apple7
content:
<p>I have recently clean installed Windows 11 on my computer. I have noticed with the current Nightly 95 install that the minimize &amp; maximize buttons are completely gone, only the close button is there. Even when I click on the area where the 2 missing buttons are nothing happens. When I double click the same area, the area behaves the same way as the rest of the top bar, it either makes the current window become a smaller window or a full window. </p><p>I have also installed Firefox 93 and 94 Beta 6, they both behave as normal with the minimize and maximize buttons visible and usable, just like any other program or Firefox version ever on Windows. Also, before I clean installed Windows 11, I used Nightly 95 on Windows 10 within the last day or so and I don't recall ever having this behavior happen there either. </p><p>Is this behavior on Nightly 95 on Windows 11 intentional or an error? I know Firefox has and is going through a massive GUI update and other user facing changes with Proton, but wasn't sure if this had anything to do with the trouble I am experiencing. I also understand that Nightly may have a lot of changes and features that are unique to it. I honestly just wasn't sure about this issue. </p><p>Thank you in advance for any and all help! </p>


created: 2021-10-15T07:38:24-07:00
updated: 2021-10-15T09:14:27-07:00
title: How to get Firefox to find the profile?
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451239;
creator: rdservants
content:
<p>Firefox will not open saying it can't find the profile. There is a profile in the Application Support folder and old ones on the desktop. I followed the directions to access the profile manager through Terminal, but it didn't work. This Firefox Application is one I restored from Time Machine. I got into this problem when I tried to update Firefox. My MacOS system does not meet the requirements to install the latest Firefox. Apparently, my former Firefox got uninstalled in the effort to install the latest version. </p>


created: 2021-10-15T07:30:20-07:00
updated: 2021-10-15T14:12:35-07:00
title: Web page not loading
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451255;1451318;1451321;1451322;1451323;1451329;1451332;1451333;1451336;1451343;1451345;
creator: garynagra
content:
<p>Hi, binance margin page won't load on firefox, all other pages are fine but that one just goes to blank white screen when I click on it, any ideas on how to fix please? I have cleared cache/cookies and tried private window </p>


created: 2021-10-15T07:22:14-07:00
updated: 2021-10-15T07:22:14-07:00
title: drop down menus
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: gmwestall
content:
<p>Since the last update, all the drop down menus on FF are double spaced.  This creates a problem with favourites.  Apparently this also occurred in 2017 but the problem was fixed.  Will the next update put the menus back as they belong? </p>


created: 2021-10-15T07:19:55-07:00
updated: 2021-10-15T14:09:38-07:00
title: Firefox update on 16.04 LTS
tags: linux;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1451258;1451307;1451315;1451342;1451344;
creator: jehurd
content:
<p>My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0 </p><p><a href="https://www.mozilla.org/en-US/firefox/releases/" rel="nofollow">Firefox Releases</a>  </p><p>Updating using the Help &gt; About function does not show any available updates. Can someone please explain what is going on? Thanks. </p>


created: 2021-10-15T06:08:16-07:00
updated: 2021-10-15T07:57:06-07:00
title: non mi memeorizza accessi e password
tags: desktop;other;needsinfo;windows-10;firefox-930;
product: firefox
topic: other
locale: it
answers: 1451225;
creator: convi60
content:
<p>he browser no longer stores me access to the sites and passwords, I have done all the recommended operations for saving but to no avail ..., this happens from the last update to version 93, I ask for assistance. Thank you </p>


created: 2021-10-15T05:50:22-07:00
updated: 2021-10-15T05:50:22-07:00
title: Blerk 5
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: grower77
content:
<p>I use AOL e-mail, and this opens perfectly well with Firefox. Now, in order to save an e-mail to a folder on my PC I have to save it as an html document to be opened by my browser, i.e. Firefox. For a while now when I try to open any saved e-mail it will open for a few seconds and then it is covered by a Blerk 5 error notice. The  following information accompanies it:  ERR1800   Report ID: 0ca992e91cc1f7c63-20211015-124427. I would greatly appreciate a fix for this problem. I assume all the data are there safely saved because I can read the e-mails even if only for a few seconds. I need the fix to allow me to open all my old saved e-mails. Thank you. </p>


created: 2021-10-15T05:37:17-07:00
updated: 2021-10-15T12:09:59-07:00
title: Access denied
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451260;1451261;1451274;1451286;1451291;1451298;1451301;
creator: danielstrms766
content:
<p>I'm getting an Access Denied error when trying to use my health insurer's website. I have cleared all cookies and history. There is no History entry to right-click and tell it to "Forget." I have disabled my VPN and temporarily turned off both Windows Firewall and Avira security. I can access in Edge or Chrome, but I dislike both of those browsers. I've checked DNS Prefetch, Proxy setting is "No Proxy," IPv6 is disabled, and I've tried with Extensions off. What else is there left to try? </p>


created: 2021-10-15T05:35:23-07:00
updated: 2021-10-15T09:59:54-07:00
title: Kroger website keeps saying my popups are turned on, but they are not.
tags: mac-os;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1451262;
creator: sonbon2u
content:
<p>Kroger site keeps telling me my popups will not allow me to logon. I have no popups turned on. </p>


created: 2021-10-15T05:27:22-07:00
updated: 2021-10-15T10:01:18-07:00
title: Google and privacy
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451263;
creator: giulio.sandini
content:
<p>Everytime I look for something in google it keep asking my preferences. Is it possible to "store" preferences for google so that it does not ask everytime?  </p><p>Thanks! </p>


created: 2021-10-15T04:41:17-07:00
updated: 2021-10-15T04:56:59-07:00
title: Firefox is crashing in my Windows 10
tags: desktop;crashing;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451193;
creator: nlbtomtec
content:
<p>In the last two days Firefox crashes about 1-2 minutes after I start it. I've reinstalled it but nothing has changed. </p><p>I've restarted the computer </p><p>I have no problem with other software like google chrome. </p>


created: 2021-10-15T04:34:30-07:00
updated: 2021-10-15T04:34:30-07:00
title: Firefox 93 now opens links in new tab.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: Aoresteen
content:
<p>Firefox 93 now opens links in new tab.  I want it like I had it before to open links in the same tab. Why was this changed? I use the navigation arrows to go back ect.  Such a pain using eBay now! </p><p>I tries changing settings but it does not work. </p>


created: 2021-10-15T04:25:38-07:00
updated: 2021-10-15T10:04:35-07:00
title: Unable to open website in Mozilla
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1451266;
creator: timothylawrence72.6915.1
content:
<p>Hello, I'm a regular Mozilla user and have some websites, today I saw my website is not opening in Mozilla browser while it's working fine on Chrome and Edge, can you guide me please. Thanks! My website here: <a href="https://litfellow.com" rel="nofollow">https://litfellow.com</a> </p>


created: 2021-10-15T03:47:17-07:00
updated: 2021-10-15T10:08:27-07:00
title: search engine shotrcut without query
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451270;
creator: sasa.mh
content:
<p>Is there a way to use "search engine shortcut" without query just to go to a website of the appropriate search-engine? </p><p>So as, for example, after writing "g" (or "g"+space) in the search bar and pressing Enter, firefox opened the url "<a href="https://www.google.com/search?q=" rel="nofollow">https://www.google.com/search?q=</a>" (or something like that). </p><p>It used to work this way in older versions of Firefox (before 83), but since then firefox just searches "g" with the default search engine. Or it "eats" the shortcut (after pressing space) and turns it into a "blue/gray search engine label" but it does not allow me to go to the search engine web without writing some query that I need to remove afterwards. </p><p>I was using this feature as a sort of bookmark shortcuts to "custom" search engine websites (I'm using tens of them for debugging purposes and often need to fill in some additional parameters to the "text" query - often even to an "empty query"). </p><p>The closest I got googling was probably "browser.urlbar.update2.emptySearchBehavior" - but it either does not work already, does not do what I'm expecting or I did not come up with the correct value for it. </p>


created: 2021-10-15T03:02:37-07:00
updated: 2021-10-15T03:02:37-07:00
title: Firefox sysnc has not brought password over from old laptop which I don't have access to
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: swamy.hps
content:
<p>My laptop was on windows 8.1 and I hae synced passwords, bookmarks and extensions. </p><p>I have now upgraded to windows 10 and when I signedin into firefox only the booksmarks have come across but not the passwords and extensions. I can see in my profile that the old profile is connected but it has not brought over the passwords. Please hlep. </p><p>I have attached the image to show the two connected devices.  Pelase help.  Thanks </p>


created: 2021-10-15T02:35:16-07:00
updated: 2021-10-15T07:53:33-07:00
title: problem connecting to google.com
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: it
answers: 1451181;1451224;
creator: gianluca.licari
content:
<p>Hi, </p><pre> I'm using firefox 78.15.0esr (64-bit)  in a debian 11 system. Since last Monday 11 October I'm experiencing problem connecting to <a href="http://google.com" rel="nofollow">google.com</a>. After a few minutes of normal behaviour  the browser don't let me connecting to any service of <a href="http://google.com" rel="nofollow">google.com</a>. I had a look in the network section inside the development tools and I see that there is an error of the type SSL_ERROR_PROTOCOL_VERSION_ALERT. If I restarted the browser everything works normally again.  </pre> <p>Is my browser too old or too new? What have I to do to fix this strange behaviour? </p><p>Thanks, </p><pre> Gianluca </pre>


created: 2021-10-15T02:17:13-07:00
updated: 2021-10-15T10:11:21-07:00
title: mouse cursor hit point misaligned
tags: linux;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451272;1451273;
creator: thiago5
content:
<p>I am using Firefox 93.0 on Archlinux, with Kde Plasma 5.22.5 and since yesterday a very strange issue is happening. </p><p>Only when I use my Firefox' Work Profile, the mouse cursor hitpoint is misaligned from the tip of the pointer. </p><p>For example, for the arrow cursor, the hit point is on the left a few pixels below the arrow tip. For the text caret cursor it is even worse as the hit point lies outside the cursor itself, about 5 pixels below. </p><p>This happens not only within the pages, but also on the tabs, bookmarks, tabs, menus and even the settings page, as can be see in the partial screenshot attached. As per the cursor position, the "Advanced" button should be highlighted, but "Colours" is highlighted instead. </p><p>This DOES not happen with any other program on the same linux session and not even on firefox when using my private profile. </p><p>I have tried disabling extensions, but that did not change anything.  </p><p>I am not even sure where I can start investigating or troubleshooting this, appreciate any suggestion. Thank you. </p>


created: 2021-10-15T01:20:46-07:00
updated: 2021-10-15T09:57:26-07:00
title: Getting a blank screen when I visit bbc.co.uk/news articles
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451257;
creator: ian136
content:
<p>I'm unable to view News pages on <a href="http://bbc.co.uk" rel="nofollow">bbc.co.uk</a>. I can see, eg <a href="https://www.bbc.co.uk/news" rel="nofollow">https://www.bbc.co.uk/news</a> then click on categories eg "tech" but every article I click on just comes up as a blank page.  It looks like it loads for a split second then vanishes. It doesn't happen on the BBC's Sports pages unless it's a link back to News. </p><p>Running v93 on MacOS 11.5.2 </p>


created: 2021-10-15T00:37:47-07:00
updated: 2021-10-15T00:37:47-07:00
title: BT webmail - problem with saved draft emails
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: darylgunn
content:
<p>Since the last update, I have found a problem with BT webmail. For my 3 different ....@btinternet.com email accounts, since the update, when I save an email to the drafts folder, then re-open it to edit and send, I can no longer re-save or send an email that comes from the drafts folder. Pressing the send or save buttons does nothing. New emails started and sent straight away (without going into the drafts folder) are not affected and still work perfectly, only those saved in drafts. This is a feature I use a lot - are you aware, and can it be fixed next update? </p>


created: 2021-10-14T21:35:55-07:00
updated: 2021-10-15T05:20:04-07:00
title: my loginpassward
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1451170;
creator: adarsh1101983
content:
<p>my email id not ricovar  </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-14T21:29:51-07:00
updated: 2021-10-14T22:13:20-07:00
title: problems getting things to work in my browser
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451135;
creator: robbiwright
content:
<p>Hi, need Help I thought I was all set up but I don't understand. I've been trying for hours. I need to copy a link to the browser and I can't.  Help please, I'm terrible at this! </p>


created: 2021-10-14T21:19:54-07:00
updated: 2021-10-14T22:14:24-07:00
title: Hi, I need to copy a link to Recieve a sight I need
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451136;
creator: robbiwright
content:
<p>Hi, Please help me I need to copy a link in my Browser to enable my application on a web sight?  I've been trying everything for hours.  I'm terrible at this </p>


created: 2021-10-14T21:08:19-07:00
updated: 2021-10-14T22:26:41-07:00
title: Firefox is asking for login to my accounts every time I start a new session
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1451137;
creator: deepa_c
content:
<p>Firefox is asking me to login to accounts, for which the password is already saved, every time I start a new session. This is causing a problem as I lose time in logging in for each session and this affects my work. Please help in fixing this problem so that Firefox remembers my password over multiple sessions and so that I don't have to log in unless I log out </p>


created: 2021-10-14T19:43:07-07:00
updated: 2021-10-15T01:27:44-07:00
title: Text on sites becomes becomes garbled up
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451171;1451172;
creator: gravish79
content:
<p>Good Day, The text on the screen becomes garbled up many times in a day. Whereas other Applications programs e.g. Outlook, PDF Reader, MS teams etc. have no issues with the display.   In addition, Firefox has started crashing number of times in a day. </p>


created: 2021-10-14T18:47:03-07:00
updated: 2021-10-15T01:29:24-07:00
title: secure connection failed error
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451174;
creator: footydad55
content:
<p>Writing this on my Mac since my wife's Windows 10 machine's Firefox is no longer able to access the Internet except for two bookmarks. All the rest of her bookmarks give this error, and typing anything into the Firefox browser also gives us the error. We do have Internet connection because she is getting her emails.  But. trying alternative browser Microsoft Edge gives the same error. I have tried cleaning out the cookies and cache, have tried the about.config to change the security ssl enable to false - no help there. I did change it back immediately. I've also rebooted completely several times. </p><p>Can't understand why the two bookmarks can access online when the rest don't. This is a real handicap as she has a number of functions that require her computer. </p><p>Please help! </p>


created: 2021-10-14T18:21:15-07:00
updated: 2021-10-15T01:30:38-07:00
title: Firefox 93.0 update - Secure Connection Failed
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1451175;
creator: craigrjones78
content:
<p>After updating to Firefox 93.0 , I'm getting this error constantly when trying to access my Ubiquiti wireless equipment: </p><p><br> <em><strong>Secure Connection Failed </strong></em> </p><p>An error occurred during a connection to 10.1.0.1:8xxx. Certificate key usage inadequate for attempted operation. </p><p>Error code: SEC_ERROR_INADEQUATE_KEY_USAGE </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem<em>.'</em> </pre> <p><br> Everything worked fine before update, and still works fine on Chrome etc. </p><p>I've tried turning off all security settings (I think), but nothing seems to help. </p><p>I understand some security changes were included in this update. How do I reverse them, or even better downgrade, without losing all my windows, tabs etc (I run 3 windows and 100's a tabs 24/7, not keen to lose progress, or have to start using a new browser). </p><p>Thank you in advance. </p>


created: 2021-10-14T18:05:40-07:00
updated: 2021-10-15T05:08:41-07:00
title: windows 10 home version will upgrade to windows 11 soon; will my Firefox browser version 93.0 work?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451125;1451138;1451198;
creator: rluntz302
content:
<p>windows 10 home version will upgrade to windows 11 soon; will my Firefox browser version 93.0 work? </p>


created: 2021-10-14T17:54:53-07:00
updated: 2021-10-15T01:32:58-07:00
title: Regaining Information
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451176;
creator: jacquiebw38
content:
<p>My laptop crashed and I had to have it repaired. I had school passwords saved and pages bookmarked. Is there any way for me to get those back? </p>


created: 2021-10-14T17:12:04-07:00
updated: 2021-10-15T01:35:11-07:00
title: Firefox password
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1451177;
creator: thespiankyle550086
content:
<p>Im signed into my firefox account right now so i havent lost anything but i dont remember my password so i cant create a recovery key without it which means the only way ill keep everything is basically i never sign out, can someone please help me? is there a way to retrieve your password if you are still signed in ? </p>


created: 2021-10-16T16:28:14-07:00
updated: 2021-10-16T16:28:14-07:00
title: Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: tundrawolf42
content:
<p>Did Not Connect: Potential Security Issue </p><p>Firefox detected a potential security threat and did not continue to <a href="http://www.nextechclassifieds.com" rel="nofollow">www.nextechclassifieds.com</a> because this website requires a secure connection. <a href="http://www.nextechclassifieds.com" rel="nofollow">www.nextechclassifieds.com</a> has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. <a href="http://www.nextechclassifieds.com" rel="nofollow">www.nextechclassifieds.com</a> uses an invalid security certificate. </p><pre>The certificate is not trusted because it is self-signed. Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT </pre> <p>This is a trusted website, been using it for years without issue. Used it a few hours ago to check my account. Only problem is on my pc, all other devices including people I've asked, do not have this issue. Seems to be a problem with the firefox browser only. </p>


created: 2021-10-16T16:23:42-07:00
updated: 2021-10-16T16:23:42-07:00
title: bilgilerin gitmesi
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: tr
creator: sincapsezer1905
content:
<p>Böyle bir saçmalık nasil olabilir ya şaka mı bu  paralo'yı unuttum diye yeniden şifre istedim diye veriler sifirlanmasi nedir gerçekten çok saçma </p>


created: 2021-10-16T16:22:51-07:00
updated: 2021-10-16T16:22:51-07:00
title: firefox hesap şifre değiştirme
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: tr
creator: sincapsezer1905
content:
<p>Böyle bir saçmalık nasil olabilir ya şaka mı bu  paralo'yı unuttum diye yeniden şifre istedim diye veriler sifirlanmasi nedir gerçekten çok saçma </p><p>Böyle bir saçmalık nasil olabilir ya şaka mı bu  paralo'yı unuttum diye yeniden şifre istedim diye veriler sifirlanmasi nedir gerçekten çok saçma </p>


created: 2021-10-16T15:43:09-07:00
updated: 2021-10-16T15:43:09-07:00
title: Print Bug
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: bevhoward
content:
<p>Print has been broken since the display interface changed recently. </p><p>I have used FF to print placards composed using html, generally contained in tables.  This almost always requires "scaling" the page to fit the available space for the printed result. </p><p>With the new interface, when I change the scale from 100% (in this case to 120%) blocks of text disappear both on the preview screen and in the resulting printout. </p><p>When I do the same with the same html file using Chrome, the page and the resulting printout scale correctly. </p><p>Would like to be able to continue to do this using FF.  Hope you can address this. </p><p>I assume that you know that the FF "submit feedback" is not usable... there is no way to login other than social media, and no apparent way to "submit feedback" by mere mortals. </p><p>Beverly Howard Bev@BevHoward.com </p>


created: 2021-10-16T15:30:54-07:00
updated: 2021-10-16T15:30:54-07:00
title: Change icon images
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: stardizz6
content:
<p>Hi, my desktop are mostly the same Firefox images and it's hard to find the one i want. I right click the icon and in properties i found a few images i could use. Is there a simple way to change some of them. I looked online and you have to down loads something, it didn't look easy. I hope I don't have to leave Firefox just to change my icons. Steve </p>


created: 2021-10-16T14:47:21-07:00
updated: 2021-10-16T15:29:32-07:00
title: text looks weird, even after uninstall, delete %APPDATA%, cookies, and data
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1451646;
creator: arigoldberg1
content:
<p>Every website and tab has weird looking, unintelligible text.  I did a complete uninstall, deleted the Firefox folder under %APPDATA%, reinstalled Firefox, deleted program data, cache, cookies.  See two attached screen-shots, one of the settings page, and one of <a href="http://Yahoo.com" rel="nofollow">Yahoo.com</a> page.  Thank you. </p>


created: 2021-10-16T14:13:50-07:00
updated: 2021-10-16T14:33:49-07:00
title: Want to remove skype icon from the bar
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451640;
creator: sandrachr
content:
<p>I want to remove the skype icon from the tool bar or bookmark line.  I no longer have the app on my computer but I cannot get the icon to go away. </p>


created: 2021-10-16T14:05:10-07:00
updated: 2021-10-16T14:13:50-07:00
tags: linux;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451635;
creator: mimcamp
title:
can't figure out how to get actual bookmarks from an old /home folder that I've archived from a previous version of Ubuntu.

content:
<p>I created a tar.gz back-up of my /home folder prior to doing a fresh install of UbuntuStudio 18.04. (The previous version was Ubuntu Studio 16.04, and it wouldn't let me upgrade, so I had to do a whole new installation.) I never "exported bookmarks" because I never realized I could do that! However, I was sure there must have been bookmarks already kept somewhere in my /home folder. However, now I can't figure out how to get at them. Although I can extract all kinds of files dealing with Firefox, I can not figure out how to access or generate Firefox bookmarks from all those files that exists.  I'll try to attach a photo of my terminal output for what I can extract from the old /home that had "firefoxbookmarks" in it's name. Can anyone please help me.  </p><p>But in case it doesn't upload here is my terminal output: usr/share/unity-scopes/firefoxbookmarks/ usr/share/unity-scopes/firefoxbookmarks/<a href="http://__init__.py" rel="nofollow">__init__.py</a> usr/share/unity-scopes/firefoxbookmarks/<a href="http://unity_firefoxbookmarks_daemon.py" rel="nofollow">unity_firefoxbookmarks_daemon.py</a> usr/share/dbus-1/services/unity-scope-firefoxbookmarks.service usr/share/doc/unity-scope-firefoxbookmarks/ usr/share/doc/unity-scope-firefoxbookmarks/copyright usr/share/doc/unity-scope-firefoxbookmarks/changelog.Debian.gz usr/share/unity/scopes/web/firefoxbookmarks.scope usr/lib/python3/dist-packages/unity_scope_firefoxbookmarks-0.1.egg-info var/lib/dpkg/info/unity-scope-firefoxbookmarks.md5sums var/lib/dpkg/info/unity-scope-firefoxbookmarks.list usr/share/unity-scopes/firefoxbookmarks/ usr/share/unity-scopes/firefoxbookmarks/<a href="http://__init__.py" rel="nofollow">__init__.py</a> usr/share/unity-scopes/firefoxbookmarks/<a href="http://unity_firefoxbookmarks_daemon.py" rel="nofollow">unity_firefoxbookmarks_daemon.py</a> usr/share/dbus-1/services/unity-scope-firefoxbookmarks.service usr/share/doc/unity-scope-firefoxbookmarks/ usr/share/doc/unity-scope-firefoxbookmarks/copyright usr/share/doc/unity-scope-firefoxbookmarks/changelog.Debian.gz usr/share/unity/scopes/web/firefoxbookmarks.scope usr/lib/python3/dist-packages/unity_scope_firefoxbookmarks-0.1.egg-info var/lib/dpkg/info/unity-scope-firefoxbookmarks.md5sums var/lib/dpkg/info/unity-scope-firefoxbookmarks.list </p>


created: 2021-10-16T13:03:08-07:00
updated: 2021-10-16T13:17:17-07:00
title: How do you identify the process id of a specific tab
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451620;
creator: dpma123
content:
<p>Hi,  </p><p>I have scoured the web and can't seem to find a solution to this. Either firefox doesn't support this feature or I haven't looked enough.  </p><p>How can you identify the pid of a tab in firefox? There isn't a tab in the task manager that shows this, like with chrome, opera, and edge. </p><p>I'd appreciate any help.  </p><p>Thanks </p>


created: 2021-10-16T12:55:33-07:00
updated: 2021-10-16T13:07:00-07:00
title: Bing Shopping links do not work with Firefox - but they do work in other browsers
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451616;
creator: kaoz_indehouse
content:
<p>Bing Shopping links do not work with Firefox - but they do work in other browsers... </p><p>I do the search for [any given item].  It renders a mostly complete results page. Clicking on any of the product link[s] to the sellers' website renders a ~javascript void~ sort of error message in an otherwise blank new tab.  Replicated this with several different items over the last week.  Google searches and Bing searches result in non-responsive, irrelevant, and chronologically obsolete hits. </p><p>Bear in mind, the raw page, Bing Shopping &lt;<a href="https://www.bing.com/shop" rel="nofollow">https://www.bing.com/shop</a>&gt; functions perfectly well in Opera... I have not tried it in either IE or Edge and I avoid Chrome like a recent worldwide pandemic. </p><p>I have not tampered with any of Firefox's settings. </p><p>Thanks in advance. </p>


created: 2021-10-16T12:48:49-07:00
updated: 2021-10-16T13:44:23-07:00
title: Lost all my tabs after last update
tags: desktop;tabs;windows-10;
product: firefox
topic: tabs
locale: en-US
answers: 1451621;1451626;
creator: gabriele.frosi
content:
<p>Recently after the last update I lost all the tabs and also the possibility to recover them through "restore recently closed windows", as it wasn't clickable anymore all of a sudden. Moving files in the firefox profile folder isn't making any difference, perhaps I'm not doing it correctly. Anyway I only have files from the day in which I lost everything, so nothing from days earlier as it seems. Please help, the tabs vanished all by themselves, I didn't have a role in it, though I absolutely need to get them back </p>


created: 2021-10-16T12:41:51-07:00
updated: 2021-10-16T12:41:51-07:00
title: Youtube videos cannot play smoothly in firefox.
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: vtqgeuxaxxmmwhz
content:
<p>I am using firefox in linux mint basically and today I noticed that when I click on a youtube link it opens my firefox and then the youtube website and the video loads but the video doesn't play and keeps buffering when I click on the play video button. And then if I click on other youtube video those doesn't work too. So I have to close firefox everytime and then  when I manually visit the youtube website everything works. But if my browser is closed and then I click on the youtube video it loads the video but doesnt play it and keeps buffering. </p>


created: 2021-10-16T11:40:03-07:00
updated: 2021-10-16T11:40:03-07:00
title: Juliana Cuesta
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: julisfcuesta
content:
<p>No me deja entrar a ninguna de las salas de dalechateame me sale infracción grave y no se como solucionarlo ayuda por favor gracias </p>


created: 2021-10-16T11:36:23-07:00
updated: 2021-10-16T11:36:23-07:00
tags: windows-7;desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: ubaggins
title:
Spectrum Watch TV, no longer works. Works on other browsers, What happened? It worked last week for me. Thank You

content:
<p>Spectrum Watch TV, no longer works. Works on other browsers, What happened? It worked last week for me. Thank You </p>


created: 2021-10-16T11:26:34-07:00
updated: 2021-10-16T12:36:46-07:00
title: Finding in which Folder a bookmark belongs
tags: mac-os;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451612;
creator: rlj2
content:
<p>Hello - Firefox Bookmarks are wonderfully intuitive and hardly need the well written instructions. However, in Manage Bookmarks, I search and find the Bookmark I want but can't see or find which folder it's in. Thus I can't sort it or move it to another folder. A column in search results showing Folder would be fabulous! </p>


created: 2021-10-16T11:06:35-07:00
updated: 2021-10-16T11:54:54-07:00
title: Setting up new Bookmarks Toolbar
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451594;
creator: JESWEN23
content:
<p>Have a new laptop.  Must reset all my bookmarks from scratch.  So far, all are appearing across top of screen.  Cannot seem to set it up along left side of my screen in a column like I used to have.  HELP  ???   Thanks! </p>


created: 2021-10-16T10:47:05-07:00
updated: 2021-10-16T13:21:56-07:00
title: Firefox no longer works with any financial institution
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451593;1451603;1451608;1451623;
creator: dr_sex
content:
<p>Firefox no longer works with any financial institution with which I deal. It is clear it no longer meets their security requirements. I've had to switch to Edge for financial stuff. </p>


created: 2021-10-16T10:39:18-07:00
updated: 2021-10-16T13:14:17-07:00
title: Add-ons are not installing
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1451611;1451614;1451619;
creator: aliciasensei
content:
<p>Hello, I have recently tried to install a couple different add-ons and the same thing happens each time; once I click "Add to Firefox," the little blue ball goes left to right but nothing ever happens beyond that. I have the most recent version of the browser and have never had any issues prior. I do not have a VPN running or any other software interfering my connection. All other website and downloads seem to function normally. Can someone shed some light on what's going wrong here? </p>


created: 2021-10-16T10:30:03-07:00
updated: 2021-10-16T11:50:09-07:00
title: Küçük ekran sorunu hk.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: tr
answers: 1451566;1451589;
creator: mr.ybolat
content:
<p>Merhaba, </p><p>Firefox u her başlattığımda küçük ekran olarak başlıyor. Ben her başlattığımda büyük ekran olmasını istiyorum. Bu yeni oldu daha önce olmuyordu düzeltemiyorum da yardımınızı rica ederim. </p>


created: 2021-10-16T10:03:22-07:00
updated: 2021-10-16T10:03:22-07:00
title: Volume control streaming video in Windows 10 FireFox
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: eric420
content:
<p>When streaming video or sound from any website i.e. YouTube, Netflix etc. my audio changes level automatically. I will start a video, the audio level will be set and when I pause and resume playing, especially multiple times in a row, the audio level will increase by itself every time i resume playing however not by increasing either the YouTube/streaming site's volume setting nor my Windows volume slider. If an episode on Netflix finishes and the next episode starts automatically, the volume will be much lower once playback resumes but again, no volume settings/sliders have changed. If I pause and play again, the volume goes up and if i pause and play multiple times it will gradually go back to the original level. I have removed application control of volume in Windows from Firefox and have tried searching for this issue but have yet to find a solution. Chrome does not have this issues on my same device. On rare occasions, the audio will automatically boost all the way up to maximum level and become distorted regardless of which audio device I'm using i.e. wireless headphones, external sound card, any other audio device. I then need to pause and un-pause a few times before it goes back to normal Please help!  </p><p>Windows 10 latest version 20H2 x64 KB4023057 Firefox latest current version 93.0 (64-bit) </p>


created: 2021-10-16T10:02:03-07:00
updated: 2021-10-16T10:08:37-07:00
title: Firefox taskbar preview on Dual Montior when 2 Firefox windows are open on each monitor
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1451556;
creator: Chromium101
content:
<p>I have a dual monitor (extended display) setup and 2 Firefox windows open (one for each monitor). When Firefox crashes or is closed unexpectedly, opening it restores the previous session but the order in which the windows are restored is incorrect. </p><p>In other words, hovering over the Firefox icon in the taskbar shows 2 window previews open but in the incorrect order; the first window (left window preview) actually points to the right monitor's window and vice versa. As you can imagine this is superbly annoying because when I hover over the left window preview I expect to access the left monitor's window not the other way around! </p><p>This is on Windows 10. </p>


created: 2021-10-16T09:43:28-07:00
updated: 2021-10-16T09:44:32-07:00
title: barra dei segnalibri interlinea di firefox
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: it
answers: 1451547;
creator: mfinizia
content:
<p>La visuale dei segnalibri prendendoli in alto sulla barra delle applicazioni è aumentata in modo smisurato. E' cambiata l'interlinea tra i vari segnalibri ed è diventata enorme e occupa troppo spazio   vedi png allegato </p>


created: 2021-10-16T09:31:39-07:00
updated: 2021-10-16T14:06:02-07:00
title: account login
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451631;
creator: alpertliz7
content:
<p>I cannot log in to my Firefox account, even after resetting my password. The attached screenshot shows the dialog box that refuses my password and continually pops up. I can log into this support page from the browser. </p>


created: 2021-10-16T09:27:00-07:00
updated: 2021-10-16T10:39:52-07:00
title: Firefox needs a memory limit
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451541;1451557;1451571;
creator: firefox1574
content:
<p>Firefox needs a <strong>limit</strong> on memory usage.  I was developing a tiny web page on Linux (PopOS) and accidentally created an endless loop in Javascript that ate memory (by growing an array).  My entire OS became inoperable and had to be hard-rebooted.  I was surprised this could happen due to Javascript (a sandboxed browser language), running in a web page (a sandboxed app) running in a Firefox browser that is supposed to protect users from the world wild web.  One errant line of legal Javascript in HTML should not equate to a denial-of-service attack. </p><p>A sensible approach would be similar to the nice warning given when a script takes too much CPU, offering the user the choice to continue or stop the script when a tab exceeds some reasonable size: a fixed MB size, or say 10% of real RAM memory. </p><p>Ideally there should <strong>also</strong> be some hard limit calculated by Firefox according to the machine's available memory and Firefox's reasonable percentage of it.  For example, maybe limit Firefox (all tabs combined) to 50% or maybe 75% of real memory, so that the O/S has a reasonable chance to remain operational so that a bad tab can be closed.  Otherwise, Firefox could cause the O/S to lock up, resulting in data loss if there are tabs or other apps outside of Firefox that have unsaved changes.   </p><p>Thanks for your consideration! </p>


created: 2021-10-16T07:25:34-07:00
updated: 2021-10-16T08:23:53-07:00
title: açıköğretim profilini fotoğrafı ayarlama
tags: desktop;tips;
product: firefox
topic: tips
locale: tr
answers: 1451531;
creator: kocaoglue25
content:
<p>Açıköğretim ikincisi univerisite kaydı oluştururken profil fotoğrafı ayarlıyamıyorum . Fotoğraf sürekli hata veriyi ayarlanmıyo .bunun için yardım almak istiyorum </p>


created: 2021-10-16T07:21:53-07:00
updated: 2021-10-16T11:52:16-07:00
title: HTML Import not working
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1451546;1451583;
creator: rickz1
content:
<p>Hi, HTML import function is not working. Trying to copy bookmarks to a new computer. Briefly get the activity indicator, when I click on "Import Bookmarks from HTML" and then nothing happens. Would be ok with using the Sync function, as I do with others here, but afraid it will overwrite my current bookmarks.  </p><p>Please help. Thanks.  [email]@wi.rr.com </p>


created: 2021-10-16T06:29:01-07:00
updated: 2021-10-16T06:29:01-07:00
title: Multiple Problems with Audible.com audiobooks
tags: mac-os;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: trantech1
content:
<p>I purchase audiobooks on <a href="http://Audible.com" rel="nofollow">Audible.com</a> using my Mac (OS Catalina). When I download a purchase Firefox sends it as an MP4 file which is incompatible with the apps to play the audiobook.  Safari and other browsers do no do this - the files come as an .aax file.  Even after I have an .aax file I cannot play it using Firefox because <a href="http://Audible.com" rel="nofollow">Audible.com</a> does not recognize my registered computer. I get an error message: Document "LicenseForCustomerToken" couldn't be opened. Incompatable with QuickTime Player.  FYI: QuickTime Player is a video (MP4) player app on my computer.  So, once again, Firefox makes the .aax file appear like an MP4 file to Audible.  It's doing some kind of unrequested and unwanted conversion of .aax files to MP4. </p><p>I hope you can fix this in your next update.  i've worked with Audible to solve this issue, but they cannot help and are telling me it is a "known issue" with Firefox and recommend I use a different browser. </p>


created: 2021-10-16T05:58:09-07:00
updated: 2021-10-16T07:49:02-07:00
title: Cyrillic is transcripted to Latin alphabet
tags: linux;desktop;websites;ubuntu;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451511;1451513;1451523;1451525;
creator: mistervertigo
content:
<p>Hello, I am using Firefox for many years with Ubuntu but recently Firefox started to transcript Cyrillic page into Latin ones. I tried to change some of the language settings, but nothing worked. My standard language is German. How can I make Firefox show the pages in Cyrillic alphabet? Thank you for your help. </p>


created: 2021-10-16T05:54:12-07:00
updated: 2021-10-16T11:56:23-07:00
title: How to get rid of dark mode on new tabs
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1451514;1451596;
creator: Florio
content:
<p>Hello. My Firefox (PC) has just updated to version 93.0. The problem now is that whenever I open a new tab, it is in dark mode, and the entire page is black. Only the address bar is white and visible. I have New Tab Overide, and each new tab should open the Google home page. So something is going on... I have never set dark mode as a preference for Firefox or Windows. Thanks to whoever can help me. Florio </p>


created: 2021-10-16T05:29:00-07:00
updated: 2021-10-16T05:29:00-07:00
title: Unable to login the Vanguard.com for the past couple of days.
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: bobh1809
content:
<p>For the past couple of days, I have not been able to login to <a href="http://Vanguard.com" rel="nofollow">Vanguard.com</a>.  I can login with Microsoft Edge and using a Firefox Private Window.  No error message is displayed.   </p><p>Thank you. </p><pre>   Bob H. </pre>


created: 2021-10-16T05:08:05-07:00
updated: 2021-10-16T06:46:03-07:00
title: Firefox constantly loses server - tried everything!
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451516;
creator: claire.arthur81
content:
<p>Ironically since around the last Firefox update (approximately)... maybe around 4-5 months or so, I'll be working in Firefox (my browser of choice for like 15 years) and then all of a sudden, I'll try to open a tab to go to a new site, and "server not found" error. Suddenly Firefox is useless and won't load anything. Chrome works just fine, and so I know it's not an internet or wifi problem.  So far the ONLY solution I can find is that I restart my machine. Sometimes this means I can use Firefox for a week, sometimes it's only a few hours before it happens again.  </p><p>Here are things I've tried (and have not worked) based on various threads including Firefox's own help pages: 1) Tried to change network settings to "no proxy" 2) Ensured that the "network.dns.disablePrefetch" is set to "true" (also network.dns.PrefetchFromHTTPS). 3) Tried closing everything and exiting Firefox and restarting </p><p>All other solutions seem focused on OTHER problems (e.g., specific sites, all browsers don't work.)  Any and all help would be more than welcome. I'm getting to the point that I'm going to just ditch firefox and port all my bookmarks over to chrome. </p>


created: 2021-10-16T04:52:10-07:00
updated: 2021-10-16T04:52:10-07:00
title: Caches the server response, even if it has changed
tags: mac-os;desktop;beta;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: exsdis
content:
<p>I have a VPN for work, some internal sites are inaccessible without this VPN. When I try to access them with the VPN turned off I legitimately get a 403. However, when I turn on the VPN firefox keeps showing 403 while other browsers work fine. This also works the other way around. When I turn off the VPN and try to go to one of the internal sites I don't get a 403 (as I should), instead firefox gets stuck at the page loading stage and nothing happens. There seems to be some kind of caching or optimization going on, but it's terribly interfering. Deleting cookies, caches, etc doesn't help at all. The only thing that helps in this situation is restarting firefox. </p>


created: 2021-10-16T03:58:40-07:00
updated: 2021-10-16T03:58:40-07:00
title: Unable to Send Voice Clip in Facebook Messenger
tags: windows-7;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: boris4dkingdom
content:
<p>Hi there Firefox team! </p><p>I'm experiencing a problem with Facebook's in-bedded messenger when I'm trying to send a voice clip to a friend. It doesn't allow the action and gives me the following error:  <strong>You haven't allowed Facebook access to your microphone</strong> </p><p>The problem is that I did, both in browser and on-site, and I can make audio calls and video calls with microphone working on the messenger just fine. Only sending the voice clip doesn't work. I don't know why and whether the issue is with Firefox or with Facebook's code for Firefox, but the issue definitely is annoying. </p><p>I've also changed Firefox privacy controls from Strict to Standard, and that didn't help either. </p><p>If anyone knows what to do, please help. I love using Firefox, and it's been my default browser for like, decades, and I don't intend to leave it because of this one issue... it's just frustrating. And I've seen some people experiencing the same issue on the web. </p><p>I don't know. May the Lord bless you! :D </p>


created: 2021-10-16T02:54:50-07:00
updated: 2021-10-16T11:49:03-07:00
title: Google maps cannot access my location
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451503;1451508;1451509;1451586;1451588;
creator: chrislann
content:
<p>Google Maps cannot access my location when I'm in Firefox. I'm running Mac OS Big Sur on an M1 Mac. Safari works fine. Location Services is enabled in System Prefs. </p>


created: 2021-10-16T02:02:09-07:00
updated: 2021-10-16T02:02:09-07:00
title: Skip the "open or save" dialog box when downloading an attachment in Gmail
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: mysgyn
content:
<p>I'm a recent convert from Chrome after decades (used to use Firefox waaaaaay back in the day) so I've become quite accustomed to how things worked in Chrome. I've found most of the workarounds to get it back to what I'm used to but one has stumped me and I've spent too many hours searching and reading so I'm hoping someone here can help... (I just discovered part of the problem while taking screenshots, I think it's the extension) </p><p>In Chrome, when in Gmail and clicking the download button to download an attachment, it would bring up the "save as" but in Firefox, while it will do that now for common things like jpg etc, I can't get it to do it for a .ds2 or .dss extension which are my most common downloads.  </p><p>I see the Applications box in Settings/General but it doesn't show .ds2 or .dss and when I search, nothing. How do I add these two extensions so that when I try to download, it gives me the option to "Do this automatically for files like this from now on" option?  Thank you!! </p>


created: 2021-10-16T01:24:01-07:00
updated: 2021-10-16T13:17:10-07:00
title: Userchrome.css not recognised
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1451488;1451492;1451493;1451496;1451563;
creator: mail226
content:
<p>I used to run Firefox 88.0.1 (64 bit) on a Windows 7 PC.  With lots of help from this forum I wrote a userchrome.css file to make several changes to the appearance. </p><p>On a new Windows 10 machine I installed the same version of Firefox (since I don't care for the latest one).  I added my old profle to the new installation and selected it as the default. </p><p>Unfortunately, when I opened the program I was prompted to create a new profile; there didn't seem to be any way around this.  So I let it happen and tried simply copying my old chrome folder into it - I thought at least I could make the visual changes even if I couldn't import my bookmarks and so on. </p><p>But this didn't work either: when I run the program, none of the expected changes are there. </p><p>Presumably I've done something wrong, but what, exactly?  I'd be grateful for any thoughts.  Ideally, I'd like to use the whole of the old Win7 profile but if that's not possible at least changing the appearance would be pleasant. </p><p>Many thanks. </p>


created: 2021-10-16T01:04:51-07:00
updated: 2021-10-16T04:59:05-07:00
title: Login into account
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1451506;
creator: maxx.d.one
content:
<p>trying to log into account but email was returned so my account was locked. I can log into support but not my account, why? </p>


created: 2021-10-16T00:45:31-07:00
updated: 2021-10-16T04:59:50-07:00
title: Firefox browser
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451507;
creator: Soretta
content:
<p>When I try to go to getpocket/my list nothing happens. Works fine on Opera. When I try to access my AOL account for the first time after opening the browser, I usually initially get a message that AOL has misdirected, to "try again." No problem accessing AOL on Opera, so I don't think it's my computer. </p><p>Any information would be appreciated. </p><p>Thank you. </p>


created: 2021-10-15T21:53:19-07:00
updated: 2021-10-15T21:53:19-07:00
title: Unable to update Firefox via powershell with mar files
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: TheLomster
content:
<p>I am attempting to automate firefox updates and I am attempting to follow the guide listed below: <a href="https://wiki.mozilla.org/Software_Update:Manually_Installing_a_MAR_file" rel="nofollow">https://wiki.mozilla.org/Software_Update:Manually_Installing_a_MAR_file</a> When I follow those steps the update.status file simply says "failed: 75". Does anybody know the meaning of this error code? Is there a resource out there that I could find which lists the meanings of other error codes? Or am I going about this the wrong way entirely, and there is some better solution for automating firefox updates? Any help is appreciated. </p>


created: 2021-10-15T21:30:17-07:00
updated: 2021-10-16T07:43:42-07:00
title: clearing bookmarks search field in sidebar
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451460;1451524;
creator: zibbledabbit
content:
<p>In the bookmarks sidebar (Win 10 PC), when using "search  bookmarks" and after typing an entry to locate,  I thought that there used to be a "button" (x) in the far right of the search field that would clear any entry and return the view of bookmarks in the sidebar to that which was displayed prior to the search. </p><p>Has something changed or was I just imagining this.  </p><p>If my rampant imagination is at work, please consider this a feature request  </p><p>Thanks </p>


created: 2021-10-15T21:18:24-07:00
updated: 2021-10-16T11:10:13-07:00
title: Enhanced Tracking Protection Setting
tags: windows-7;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1451449;1451450;1451452;1451454;1451457;1451459;1451470;1451472;1451533;1451579;
creator: Buddy2014
content:
<p>Hello. </p><p>Current Settings: Enhanced Tracking Protection-Standard Without the Free Adblock installed. </p><p>Goal: Minimize tracking and pop-up ads from appearing during my browser session: </p><p>Please answer each question separately: </p><p>Q1. Is the Standard option sufficient or should it be set to strict? </p><p>Answer: </p><p>Q2a. Does the Standard option OR the Strict option provide the features of an ad-block or does the free Adblock needs to be installed as well in order to receive full protection? </p><p>b. When I was about to install the Free Adblock, a warning came up asking me if it was the best adblocker and confirming that the extension would have permission to access my data from all websites, extend developer tools to access my data in open tabs, display notifications to me, access my browser tabs, and access browser activity during navigation/ </p><p>Do I really want to install Adblock knowing all of the above details? </p><p>Answer: </p>


created: 2021-10-15T20:48:22-07:00
updated: 2021-10-15T23:09:52-07:00
title: settings locking search ?
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1451461;
creator: ablstnlki12
content:
<p>I must have something set wrong on FireFox because my results of a Fold3  search will not go to the A-Z sort--it always stays on relevance.  Fold3 search did go to the A-Z sort on Edge Browser so I'm hoping someone can tell me what I have set wrong on Firefox.   </p><p>Win 10, 16 GB memory, Dell xps 8700 </p>


created: 2021-10-15T20:18:11-07:00
updated: 2021-10-15T23:16:39-07:00
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451465;
creator: hebedw
title:
FF can't "find" some tabs sites without clicking several times , sometimes not even then.  Started this in the last month or so...

content:
<p>FF can't "find" some tabs sites without clicking several times , sometimes not even then.  Started this in the last month or so...   On <a href="https://www.myhealth.va.gov/mhv-portal-web/home" rel="nofollow">https://www.myhealth.va.gov/mhv-portal-web/home</a> I get the message that my browser is out of date and to update or use a different one.   What I do get from the above site is a menu page that gives the same result when it loads any choices.   TIA  Dennis </p>


created: 2021-10-15T20:06:20-07:00
updated: 2021-10-15T20:55:37-07:00
title: yahoo mail
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
answers: 1451441;
creator: robsmith1234568
content:
<p>since the new firefox update oct. 2021 yahoo mail wont work. same on some bank accounts.  the websites tell me to use the new version of firefox. it's like firefox isnt telling the websites im using firefox..... </p>


created: 2021-10-15T18:29:11-07:00
updated: 2021-10-16T11:36:21-07:00
title: [SOLVED]MP3 and video files starts to play instead of asking to download.
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1451448;1451453;1451584;
creator: howard_e_frogge
content:
<p>Hello, I have recently noticed that firefox starts playing files where it used to give a prompt on whether to sav or open file. I know I can right click- save link as, but I would like it get the prompt instead, if possible. </p><p>-Howard </p>


created: 2021-10-15T17:42:25-07:00
updated: 2021-10-15T17:42:25-07:00
title: Some sites are glitched with mozilla
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: shrillnijago8
content:
<p>Some sites colors are inverted or glitched. I've noticed when I've used roblox that the description of the game isn't there and that the site is elongated and it's just a long, empty space until I get to the bottom. Sites like steam (More specifically the workshop) the background is the light for some reason but the text stays white and it's a struggle to see. </p><p>How do I fix this? I've tried changing between light and dark mode. </p>


created: 2021-10-17T16:38:27-07:00
updated: 2021-10-17T16:38:27-07:00
title: Firefox Account
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: es
creator: calebin23
content:
<p>I logged in on my work´s computer , but I dont have it anymore , but I coundt erase my firefox information from there , I would like to close my profile on all the devices that my account was used to sign in , how do I do that </p>


created: 2021-10-17T16:02:41-07:00
updated: 2021-10-17T16:02:41-07:00
title: Is there a working add-on like Conex/tab-groups
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: albo
content:
<p>I was using Kesselberg's Conex add-on for years because it most closely approximated the functions of the old Tab Groups in Firefox. It worked great until the latest Firefox update, but now it's broken, and he hasn't updated it since 2019, so I think it's a dead project at this point. </p><p>I've tried Simple Tab Groups and found it pretty useless for my purposes. I've been experimenting with Tab Stash and it's a little better, but still really not what I want. </p><p>I want something at least similar to Conex: an icon up top that I click to get a dropdown menu of all of the groups that I've set up, maybe with a search box to find tabs that I've forgotten which group they're in. </p><p>Does anyone know of anything like this that still works? </p>


created: 2021-10-17T15:59:02-07:00
updated: 2021-10-17T15:59:02-07:00
title: Password change instructions?
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: beautyforashes
content:
<p>Please provide specific instructions regarding how I change my password because I cannot find this option on this Firefox website. Thank you. </p>


created: 2021-10-17T14:32:22-07:00
updated: 2021-10-17T14:32:22-07:00
title: SSA website not working in Firefox 93.0.
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: sotackd
content:
<p>I have recently had a problem with Firefox 93.0 SSA website fails to login. I have refreshed Firefox and removed all extensions. Cleared all data. Deleted Cookes file. etc. It keeps failing I have never had an issue before. I am able to login with Edge no problem. </p>


created: 2021-10-17T14:18:12-07:00
updated: 2021-10-17T14:18:12-07:00
title: Recent update to Firefox 78.15.Oesr, now can no longer reorder open windows
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: shotgunreverend
content:
<p>Greetings,  </p><p>I just updated to Firefox 78.15.Oesr and now am unable to reorder my open windows. As a student, I may have several projects open at a given time, and like to have the project I am currently working on, next to the open Firefox window, for quick navigation between the browser and project. This option seems to have been disabled with the update. It is enough of a deal breaker that I may pursue reverting to the previous version of Firefox.  </p><p>Also, the inability to delete bookmarks, and to close the bookmark window after selecting "show all bookmarks," remains a persistent frustration that I am surprised has not been addressed. With so many browser options available, these subtle annoyances are enough to prompt me to again shop around for alternatives, after being a Firefox devotee for over 10 years.  </p><p>Thank you for your help,  Josh Baker </p>


created: 2021-10-17T14:16:28-07:00
updated: 2021-10-17T15:15:42-07:00
title: Firefoxu açtığımda pc sol üst ekranında küçük pencere olarak açılıyor.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: tr
answers: 1451843;
creator: akpinar.work
content:
<p>Merhaba, </p><p>Firefoxu açtığımda pc sol üst ekranında küçük pencere olarak açılıyor. Büyüt düğmesine basıyorum bu sefer aynı pencere sağ alta geçiyor. Yine büyüt diyorum bu sefer büyüyor. Firefoxu kaldırdım yeniden kurdum hatta büyütülmüş modda iken çıkış yapıp tekrar açıyorum ama yine aynı şekilde açılıyor. </p><p>Problem  ne ve çözümü nedir ? </p>


created: 2021-10-17T14:04:48-07:00
updated: 2021-10-17T15:16:47-07:00
title: Installing the latest version of Firefox
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1451844;
creator: strshne420
content:
<p>I just tried to install the latest version of Firefox, but couldn't. Not because the link did not work, but because of 2 different warnings not to I got. 1 was from Windows and the other from Avast. I'm concerned about the warnings. Can anyone help me with this? </p>


created: 2021-10-17T13:27:48-07:00
updated: 2021-10-17T14:33:56-07:00
title: Pop-up window won't fully display on webpage
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451811;1451821;1451827;1451837;1451838;
creator: justin.spitzer
content:
<p>On <a href="http://bankofamerica.com" rel="nofollow">bankofamerica.com</a>, when I log in, it asks for acknowledgment and once I give it, a terms and timeout timer window is supposed to pop up with a 'continue' button further down. I only get the top 1/4" or maybe 1 line of the window and can not get past this point. It works fine on other major browsers. Any ideas on why? </p>


created: 2021-10-17T12:46:53-07:00
updated: 2021-10-17T14:48:45-07:00
title: I forgot the main email address form my old Firefox account
tags: desktop;sync;escalate;verificationemail;
product: firefox
topic: sync
locale: en-US
answers: 1451833;1451835;1451840;
creator: wagnelles
content:
<p>So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now. </p><p>I've used Firefox for many years back in the day, but I can't log in my old account because it seems my old email has been replaced by another one, and my email is now the secondary email for that account. </p><p>So every time I try to log in, I just get a message "needs main email address", which I, unfortunately, don't remember. I tried all addresses I have, but none of them worked. </p><p>I need help to either get access to my old account or at least delete it. </p><p>Any help would be much appreciated. </p><p>I can share the email address I'm speaking of upon request. </p>


created: 2021-10-17T12:43:13-07:00
updated: 2021-10-17T12:43:13-07:00
title: Lo scorrimento di Facebook spesso si arresta
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: it
creator: giorgioeffe56
content:
<p>Buongiorno, non sempre ma MOLTO spesso lo scroll dei vari post di Facebook (sia che ci si trovi su una specifica pagina, sia quando si accede alla pagina iniziale <a href="https://www.facebook.com/" rel="nofollow">https://www.facebook.com/</a>) si arresta dopo un certo numero di post; talvolta anche appena aperta la pagina. Lo stesso non avviene se al medesimo tempo si accede a Facebook da altro browswer, ad esempio Chrome. Succede con una certa e spiacevole frequenza.  Grazie della Vostra attenzione Giorgio Fossati Cuneo - Italia giorgioeffe56@tiscali.it </p>


created: 2021-10-17T12:29:28-07:00
updated: 2021-10-17T13:13:39-07:00
title: Your browser is being managed by your organization
tags: windows-7;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1451794;1451799;1451800;1451805;
creator: drjawn
content:
<p>I noticed this when I opened - Settings - Privacy &amp; Security  then went to Certificates -View Certificates/Certificate Manager  -  first three tabs have blank fields, on Servers tab, there are entries, none matching in any way what comes up on the Enterprise Policies tab;  on Authorities tab I couldn't find any entry that seemed like what was displayed on the Enterprise Policies tab.   </p><p>ImportEnterpriseRoots seems to be the "organization" that is controlling my browser poking around I found the following; </p><p>{ </p><pre>"ImportEnterpriseRoots": {  "type": "boolean" }, "Install": {  "type": "array",  "items": {   "type": "string"  } } </pre> <p>} </p><p>what does it mean that my "browser is being managed by your organization"? what should or can I do? TIA. </p>


created: 2021-10-17T11:49:57-07:00
updated: 2021-10-17T11:49:57-07:00
title: youtube funciona mal
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
creator: dashky
content:
<p>hola youtube me va mal e hablado con ellos y no me lo an podido solucionar la imagen se atasca unos 2 segundos pero el audio continua y esta atascandose cada rato e reiniciado la configuracion y borrado cokies y de todo  pero sigue funcionando mal </p>


created: 2021-10-17T11:46:00-07:00
updated: 2021-10-17T14:39:29-07:00
title: Inspect element autocompletes endlessly
tags: desktop;beta;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1451826;1451836;1451839;
creator: TheBlackEagle
content:
<p>The tab under Inspect Element -&gt; Inspector -&gt; The column right beneath filter styles column has this feature that suggests you some css properties. On my browser they get filled in more than once, endlessly I might say (without me pressing any button). This makes it very hard to add any css styles and I'd like to know how to stop this behaviour. </p>


created: 2021-10-17T11:09:08-07:00
updated: 2021-10-17T11:09:08-07:00
title: scrolling with active pen
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: kahlukers
content:
<p>I have a dell active pen model PN579X and I am having trouble scrolling when I use your browser.  When I use Microsoft Edge or Chrome it scrolls fine.  Is there anything you recommend?  Was there an update, or did something change in the past 5 days?  Today is 10/17/21. </p>


created: 2021-10-17T10:59:37-07:00
updated: 2021-10-17T14:21:57-07:00
title: I cannot alow permission
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451813;1451824;1451829;1451831;1451832;1451834;
creator: franick
content:
<p>I cannot allow permission for a certain website and there is no allow or deny when I put in website feel like something is blocking it. I want to allow <a href="https://interviews.indeed.com/interviews/test/" rel="nofollow">https://interviews.indeed.com/interviews/test/</a> </p><p>I have attached my screen shot. </p>


created: 2021-10-17T10:53:40-07:00
updated: 2021-10-17T13:40:35-07:00
title: paypal site - I can't get past the VERIFICATION display.
tags: desktop;websites;windows-10;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1451814;
creator: cristinaaragona
content:
<p>When trying to get to <a href="http://paypal.com" rel="nofollow">paypal.com</a>, I get stacked at the VERIFICATION (in French) display and can't get to the site.  I've called paypal and tried from CHROME and it worked alright. I've changed the password,I've deleted the cookies in CLIQZ but can't get pass VERIFICATION.  I must go to CHROME for any transactions with paypal. This didn't happen before (a few days ago). Could you pls help me??? Cristina Aragona </p>


created: 2021-10-17T10:52:23-07:00
updated: 2021-10-17T10:52:23-07:00
title: Number of tabs
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: PeterKoro
content:
<p>In the current version of Firefox, if (which is very rare) I go and open more than 17 tabs, some go off the one end of the top of the screen, and I must scroll over to find them. If I remember, on a very old version it was either 15 or 11 tabs before that happened.  </p><p>Is there a way for me to change the 'limit number of tabs before they go off the end'? I would rather like to do that, but I have not found how. I would be most grateful if you can help. </p><p>Thanks, </p><p>Peter </p>


created: 2021-10-17T10:37:47-07:00
updated: 2021-10-17T10:37:47-07:00
title: YAZI SİLME SIKINTISI
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: tr
creator: cicekabdullah29
content:
<p>Merhaba. Firefox kullanmaya yeni başladım fakat ctrl + a yapıp silme tuşuna bastığımda ilk seferinde silmiyor ve bu beni rahatsız ediyor. Bunun bir ayarı veya çözümü varsa yardım edebilir misiniz </p>


created: 2021-10-17T10:02:08-07:00
updated: 2021-10-17T13:41:19-07:00
title: Unable to log in to Fifth Third Bank
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451815;
creator: wepage175
content:
<p>I have used Firefox for years to log in to Fifth Third Bank. The last several months it has worked intermittently. The last 2 weeks it won't work at all. I have done all of the suggestions in Firefox help. Deleted cookies, Reset, Refreshed, etc. No success. I am able to log in using Chrome. The bank tells me that when I am using Firefox they do not see me trying to log in. They can see me immediately when I use Chrome. I am getting an error message number that is not helpful and an IP address that indicates it is tied to Comcast in my hometown. Help! I don't want to use Chrome! </p>


created: 2021-10-17T10:00:07-07:00
updated: 2021-10-17T13:43:14-07:00
title: Bookmarks from Safari
tags: mac-os;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451816;
creator: jag4me22000
content:
<p>How do I get my bookmarks from Safari to extend over to Firefox and Firefox is my primary browser? </p>


created: 2021-10-17T09:56:10-07:00
updated: 2021-10-17T09:56:10-07:00
title: Firefox doesn't work with some pages
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
creator: viwiroel
content:
<p>Dear friends, I hope get a solution from support, thanks with Firefox I can't run some pages like this. </p><p><a href="http://www.aduanet.gob.pe/cl-ad-itconsmanifiesto/manifiestoITS01Alias?accion=cargarFrmConsultaManifExpMarFecha" rel="nofollow">http://www.aduanet.gob.pe/cl-ad-itconsmanifiesto/manifiestoITS01Alias?accion=cargarFrmConsultaManifExpMarFecha</a> Firefox1, I can't open with Firefox1 Firefox2, I can open the same page with Internet Explorer </p><p><a href="http://www.aduanet.gob.pe/cl-ad-itconsmanifiesto/manifiestoITS01Alias?accion=cargarFrmConsultaManifiestoExportacion" rel="nofollow">http://www.aduanet.gob.pe/cl-ad-itconsmanifiesto/manifiestoITS01Alias?accion=cargarFrmConsultaManifiestoExportacion</a> </p><p>Firefox3, I can't open with Firefox1 Firefox4, I can open the same page with Internet Explorer </p><p>I attach the images </p><p>Thanks for your help </p><p>Victor PD I can't attach images bellow its too slow </p>


created: 2021-10-17T09:38:24-07:00
updated: 2021-10-17T14:16:27-07:00
title: dish anywhere
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1451818;1451830;
creator: zierenrob
content:
<p>I tried to use platform for dish anywhere  It keeps telling me I have to use chrome or safari  Which means I have to use another browser  help!! </p>


created: 2021-10-17T09:09:02-07:00
updated: 2021-10-17T11:33:42-07:00
title: Fix double spacing in bookmarks menu etc.
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451785;
creator: rcpomroy
content:
<p>Please, please fix the double spacing in the bookmark menu. Please go back to single spacing. Not sure why this change was made a few versions ago but I is NOT an improvement. If it was done in error fix it. If someone thought is was a good idea please ignore them. All this did was make it WAY harder to use the menu. I have found no way to change this back on my own. No settings, no downloads, nothing. If there is a way could someone direct me how to make a permanent fix. </p>


created: 2021-10-17T09:02:46-07:00
updated: 2021-10-17T13:56:01-07:00
title: Secure Connection Failures
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1451819;1451822;
creator: rbr135
content:
<p>Recently, two sites have given me 'Secure Connection Failed' errors.  One was 'SEC_ERROR_BAD_SIGNATURE', the other 'PE_END_OF_FILE'.  These sites have worked fine for years, now they don't. </p><p>Microsoft Edge has no trouble with either site. </p>


created: 2021-10-17T08:54:18-07:00
updated: 2021-10-17T08:54:18-07:00
title: firefox doesn't work right on facebook and yahoo mail, while other browsers have no problem
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: samanaji
content:
<p>firefox doesn't work right on facebook and yahoo mail, while other browsers have no problem. It either operates extremely slowly or just doesn't function and freezes. On facebook many times areas show up blank and therefore non functional. Functions on yahoomail also at times just don't work. When I go to chrome or safari there is normal functioning. I did a refresh of firefox and it generally worked a bit faster but didn't improve the problems I just described. Also for your info I've spent a very very long time trying to find how to contact you. You really don't make it easy. I have been using firefox mainly for many years and prefer it to other browsers, but if it doesn't work properly are needed websites, then of course I will have to discontinue. I hope you can fix the problem. I have a macbook air, don't know how you can fix it if it's not a general problem. Hope you all do. Thanks. Samana Fisher </p>


created: 2021-10-17T08:50:01-07:00
updated: 2021-10-17T08:50:01-07:00
title: Şifre sıfırlama sonrası Hesap bilgi sıfırlanması
tags: desktop;other;
product: firefox
topic: other
locale: tr
creator: sincapsezer1905
content:
<p>Çok saçma sistem. O zaman bundan sonra zaten sıfırlandı kullanmanın bir anlamı yok Mozilla yi bırakıp Google Chrome kullanırız. O kadar bilgiler gittikten sonra sıfır dan başlayacaksak eğer Chrome la devam ederim. </p>


created: 2021-10-17T08:35:32-07:00
updated: 2021-10-17T08:35:32-07:00
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: pt-BR
creator: alexandrelrangel
title:
toda vez que ligo ou reinicio o computador o firefox demora vários minutos para abrir a primeira página.

content:
<p>olá, Toda vez que ligo ou reinicio o computador o firefox demora vários minutos para abrir a primeira página. Ele indica que está fazendo a requisição mas nada aparece. Depois disso fica normal.  Em comparação, Chrome e Brave abrem instantaneamente.  O que posso fazer para melhorar isso?  Uso Ubuntu Mate 20.04. Meu computador é um DELL Inspiron 3583 (i7 8GB RAM e SSD) Obrigado </p>


created: 2021-10-17T07:47:39-07:00
updated: 2021-10-17T15:44:43-07:00
tags: mac-os;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451752;1451753;1451760;1451808;1451817;1451848;
creator: ian83124
title:
Lost Firefox data after trouble shooting ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time" error on Mac. Any way to recover my info?

content:
<p>I had an issue where when I tried to open firefox I received an error that said ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time". After looking at some other support articles I came across this article that appeared to fix the issue after entering a command in terminal <a href="https://support.mozilla.org/bm/questions/1254772" rel="nofollow">https://support.mozilla.org/bm/questions/1254772</a>, and I guess I deleted the wrong version because after being able to reopen my browser I had none of my saved bookmarks, extensions, history, or any other account info.  </p><p>Is there any way I can recover my lost browser info or am I just completely SOL? </p>


created: 2021-10-17T07:32:57-07:00
updated: 2021-10-17T07:32:57-07:00
title: Tool Bar
tags: customize;
product: firefox
topic: controls
locale: en-US
creator: ordandcher
content:
<p>Hi Guy's, loving Firefox. Is it possible to get cross hairs? It will be of great benefit to me as I carry nautical charts in the computer. Cross hairs will simplify noting lat and long for installation of waypoints  on my chart plotter as I sail the Western Australian coast. I have distrust of recreational charting cards as they are inaccurate, trying to remedy the annomolies is just too hard. Cheers Cliff ordandcher@outlook.com </p>


created: 2021-10-17T06:54:27-07:00
updated: 2021-10-17T06:54:27-07:00
title: Velocidade da Conexão
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: pt-BR
creator: alam2105
content:
<p>Bom dia amigos, já procurei bastante na net e não encontrei nenhuma solução. PROBLEMA: Minha conexão é Vivo-fibra 200Mb, sistema linux Mint 20 - 64 bits, firefox 93. Medição de conexão: Rperf, banda larga brasil, speed test ookla, minha conexão, não importa qual no Firefox a média de velocidade não passa de 80 mb de downloads e 60 mb de upload. Por outro lado usando qualquer outro navegador, Google Chrome, Chromium, Opera a média de velocidade medida fica superior a 200 Mb de Downloads e 170 Mb de upload. Gosto e preciso usar o firefox por causa da Assinatura Digital do Cartão A3 para acesso no Tribunal de Justiça e também ao Banco do Brasil. </p><p>Já restaurei várias vezes para configuração inicial, limpeza de Cookies e tudo mais, inclusive no mesmo PC com dual Boot com Windows 10, acontece a mesma coisa, chamei técnicos da Vivo e eles informaram que o problema é do FireFox, porque os outros navegadores estão reportando a velocidade correta. </p><p>Grato </p>


created: 2021-10-17T06:52:21-07:00
updated: 2021-10-17T13:11:50-07:00
title: How can I change the background of Firefox on a "New Tab"?
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1451744;1451779;1451783;1451804;
creator: Kristian7
content:
<p>Hi! So, I just wanted to ask, is there any way to change the background in Firefox's "New Tab"? I think it is better to have something different instead of a blank and light/dark background. </p><p>I would love to find out, because Google Chrome has that feature, but I still wanna use Firefox. </p><p>See you later and thanks for any help!  </p>


created: 2021-10-17T06:43:11-07:00
updated: 2021-10-17T07:58:14-07:00
title: Cant get bookmarks to show on the left of the page.
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451754;1451757;
creator: fosebepl
content:
<p>My FIrefox was freezing. I did a refresh. My bookmarks, which I had on the left of the page, are now at the top. The icon that I could click to make the bookmarks on the left, which used to be at the top of the page, is gone. How do I get my bookmarks on the left of the page? </p><p>Thanks </p>


created: 2021-10-17T06:27:29-07:00
updated: 2021-10-17T12:46:57-07:00
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451755;1451802;
creator: jboich
title:
home depot says i am using an unsupported browser Mozzila 93 windows 10 64 bit . what the heck is this about

content:
<p>Home depot canada </p><p><br> today i went to   homedepot canada and their web site says  that i am using an unsupported browser ( Mozzila 93 windows 10 64 bit pc) . what the heck is this about.   i have never had this issue with home depot before. i was viewing a product and wanted to see the reviews then this poped up.  i do not have any add blockers or special setting for the browser. </p>


created: 2021-10-17T05:32:19-07:00
updated: 2021-10-17T13:50:46-07:00
title: Organization (school) logo appears as a broken image in Gmail (Google workspace)
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451756;1451761;1451809;1451820;
creator: mechanical.samarjeet
content:
<p>Hello, My school uses Google workspace. The logo of my schools appears as a broken image in Gmail/Google drive etc. when I use Mozilla Firefox (Ver 93.0) to login into my account. The problem does not happen if I use other browsers like Chrome or Microsoft edge. Could you please look into this problem. I am attaching a screenshot. </p><p>Thank You Samarjeet Chanda </p>


created: 2021-10-17T03:15:39-07:00
updated: 2021-10-17T03:16:10-07:00
title: Can I create custom redirects for certain domains?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: FirefoxIsAwesome
content:
<p>I had an internet addiction so to cut my impulsive triggers I need to change website behavior. Sure I know there is plenty of extensions but I don't want to install something for just creating one rule. </p><p><strong>Candidate solutions</strong> - userscript options - about:config options </p><p><strong>Restrictions</strong> - cross platform - browser level </p><p>Is there something? Thank you. </p>


created: 2021-10-17T03:11:51-07:00
updated: 2021-10-17T13:39:13-07:00
title: Open links in tabs instead of new windows different in W11
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1451812;
creator: kjcmalden
content:
<p>I set "Open links in tabs instead of new windows" and it opens the bookmark link in a new tab in W10. It opens the bookmark link in the current tab in W11. Both are v93. </p><p>My preference would be the W10 way. </p><p>Not sure why this would be an OS related issue but there we are. </p><p>Regards </p><p>Kevin </p>


created: 2021-10-17T02:43:49-07:00
updated: 2021-10-17T02:43:49-07:00
title: Multi-account Containers: tabs reset after reopening firefox
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: boelhouwerruben
content:
<p>If I assign a certain site to a container and close and reopen Firefox, the site still loads but is not assigned to the container anymore. It only does when I set a site to always open in a specific container. Is it supposed work like this, or can I change this somehow? It is fairly inconvinient if I have to reassign every site to the right container every time I start Firefox. Thanks in advance. </p>


created: 2021-10-17T01:32:05-07:00
updated: 2021-10-17T01:54:24-07:00
title: add-on awaiting for review over a week
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1451719;
creator: ofex.create
content:
<p>Hi, not sure if that's the right place for developers support but I couldn't find another option. my addon <a href="https://addons.mozilla.org/en-US/firefox/addon/habitica-pomodoro-sitekeeper/" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/habitica-pomodoro-sitekeeper/</a> is stuck on "awaiting review" for 8 days now... what can I do about it? </p><p>Thanks </p>


created: 2021-10-17T00:28:16-07:00
updated: 2021-10-17T00:28:16-07:00
title: HOW to get firefox theme like older REASONABLE DESIGN And not FLASHING TABS every load?
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: westchester5
content:
<p>NEW FLASHING TAB LOADING ANIMATION on page load is obnoxious, WHERE IS THE THEME TO FIX THIS? WATERFOX is a better browser that has DEFAULT THEMES that are not ludicrous obnoxious ANIMATED TABS ON EVERY FRICKEN LOAD that is ludicrous FOR REAL!  Where is the option to FIX THAT MADNESS, THANK! </p>


created: 2021-10-16T22:57:16-07:00
updated: 2021-10-17T15:13:59-07:00
title: Lost of all opened TABs in all my opened windows
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451842;
creator: rogergr
content:
<p>Hello there !!! </p><p>Today I had serious damage to my Mozilla Firefox. When I started up Firefox I realized that I lost all my opened tabs on all my (three) opened windows, although I had checked the box "Restore previous sessions" in the settings section. </p><p>I opened "settings" and I saw this box unchecked !!!!! </p><p>The unfortunate event of this failure is that I restarted Firefox and even worse I restarted the PC. </p><p>Now I wonder, after all these, if there is a way to restore all my lost TABs that, I believe, there are hidden somewhere... </p>


created: 2021-10-16T22:43:37-07:00
updated: 2021-10-16T22:43:37-07:00
title: Firefox window on a mac is cut
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: ramnoham
content:
<p>Hi,  My Firefox window is cut, so that I can't use the option of 'full screen'. see the attached:  pic1 is what appears on firefox, and pc2 is what should be seen. By not having the green dot, I can't open full screen. </p><p>please advise </p><p>beas regards </p><p>Ram </p>


created: 2021-10-16T21:59:04-07:00
updated: 2021-10-16T21:59:04-07:00
title: Scroll
tags: mac-os;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: es
creator: Adreno
content:
<p>Saben como se quita el scroll para abrir pestañas, enlaces, imagenes, etc.  </p><p>Nota: Me esta volviendo loco. </p><p>They know how to remove the scroll to open tabs, links, images, etc. </p><p>Note: It's driving me crazy. </p>


created: 2021-10-16T21:44:19-07:00
updated: 2021-10-17T13:19:54-07:00
title: Mozilla Firefox default language setting to English not working
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1451807;
creator: sanjuolivedrop
content:
<p>Hello Support Team, </p><p>Please help me to set the language for Firefox in <a href="http://google.com" rel="nofollow">google.com</a>, every time when I set the Google search in English, it will change to the current local language once restarted, </p><p>Please prove a solution for this </p>


created: 2021-10-16T20:17:40-07:00
updated: 2021-10-17T03:49:12-07:00
title: Printing Crash Error
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451694;1451734;
creator: ad.vitam.immortalitatem
content:
<p>After Installing Windows 11(22000.258), Printing documents with Firefox 93.0 crashes. Printer : Canon G3900 </p>


created: 2021-10-16T19:50:47-07:00
updated: 2021-10-16T19:57:49-07:00
title: Firefox Force to store image using "Save AS" as Webp even image type is png, jpt etc
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1451683;
creator: asadkamran786
content:
<p>I as annoyed by Save As WebP, because image was png and every time i need to write extension .png </p><p>i found this discussion, but unfortunately it is not working for me and i feel its not good solution. <a href="https://support.mozilla.org/en-US/questions/1286715" rel="nofollow">https://support.mozilla.org/en-US/questions/1286715</a> </p>


created: 2021-10-16T19:35:02-07:00
updated: 2021-10-16T19:47:44-07:00
title: My Password manager extension is blokced by Fierfox
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451680;1451681;1451682;
creator: lmidouin
content:
<p>Why is my Firefox blocking my password manager extension when I try to use it to login to my Firefox account? My password manager is Authomate (<a href="http://www.authomate.com" rel="nofollow">www.authomate.com</a>). The extension works for every site but my Firefox account. I tried attaching png images but it just sits there spinning its wheels. Extension is free so you can try it. </p>


created: 2021-10-16T18:56:33-07:00
updated: 2021-10-16T19:10:13-07:00
title: Consuming to much resources for a single instance
tags: linux;desktop;beta;other;firefox-940;
product: firefox
topic: other
locale: pt-BR
answers: 1451679;
creator: projetaty
content:
<p>Firefox are consuming too much resource of my lapto Linux, Debian 10 distro for just one single instance with one tabbed running movie from <a href="http://youtube.com" rel="nofollow">youtube.com</a> I produce one video to share with you all my analyses using htop <a href="https://youtu.be/k5SyYZ4si1k" rel="nofollow">https://youtu.be/k5SyYZ4si1k</a> </p>


created: 2021-10-16T17:46:51-07:00
updated: 2021-10-16T17:46:51-07:00
title: reverse direction of movement with middle mouse wheel click and drag
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: s.grue.9
content:
<p>hello. currently, i click and hold the mouse wheel (aka middle button) and move the mouse towards me and the page moves downward.  likewise, moving the mouse to my right moves the page right. </p><p>also this happens when using firefox's built in pdf viewer. </p><p>is there a way to reverse these directions? </p><p>my goal would be to have similar action/movement when using the hand tool in acrobat or photoshop. </p><p>thanks </p>


created: 2021-10-16T17:31:21-07:00
updated: 2021-10-16T18:23:08-07:00
title: unable to log into my bank account
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451671;
creator: beckmark92
content:
<p>I am unable to log into my bank accounts and I see that numerous others have had the same problem. I can't get to any answers, either. </p>


created: 2021-10-18T15:37:54-07:00
updated: 2021-10-18T15:37:54-07:00
title: Auto form fill LATENCY (login's etc.) with Firefox
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: dwpenn
content:
<p>I did the Firefox <strong>Refresh</strong>, <em>it didn't help.</em> </p><p>When I reach an online form, even a simple logon the autofill starts immediately, <em>but it won't fill in anything for 30 seconds to a minute</em>. Most of the time it will fill only the first part of the form, then another halt even though it shows it knows what the next field fill-in would be. </p><p>Then sometimes (I don't know what does it) I catch a break and mercifully the autofill releases the open form field it was hung on so I can type it on the old fashioned way, but until it does that I'm helpless as it doesn't let me stop the already started automation when the online form presented. </p><p>Any suggestions? It wasn't always this way. Thanks, Dean </p>


created: 2021-10-18T15:30:05-07:00
updated: 2021-10-18T15:30:05-07:00
title: EMAIL WRONG
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: dwpenn
content:
<p>I'm currently on Firefox under <strong>dwpenn@suddenlink.net</strong>.  Suddenlink as an ISP has been flaky for a year now and getting more erratic, so I want to change to my primary email address <strong>deanpennington@gmail.com</strong>. So I made it my secondary with the intention to change it to primary, and when trying to enter it as my secondary it said "already exists."  I checked my notes and I have none that say I ever tried to use Firefox under that email which i have had since I first acquired it from Google at least 11 yeas ago. It's never been anyone else's under Google, maybe there's a pretender using it for Firefox? So, I'm at an impasse. <em>I need someone to delete that <strong>deanpennington@gmail.com</strong>account  from it's associated with Mozilla</em>, and just as I don't recall ever establishing it in association with Firefox, I don't have a password stored for it.  Thanks, Dean </p>


created: 2021-10-18T15:19:29-07:00
updated: 2021-10-18T15:26:09-07:00
title: Message: latest version of at&t at yahoo is not supported on your browser
tags: desktop;download-and-install_1;windows-10;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452096;
creator: derosepromos
content:
<p>After loading the lastest Firefox software I get  this message when selecting AT&amp;T Yahoo Mail.   </p><p>Specifically:  <a href="https://mail.yahoo.com/" rel="nofollow">https://mail.yahoo.com/</a>      returns the following message... "The latest version of AT&amp;T Yahoo Mail is not supported on your browser. Please use a supported browser below or use basic Mail." </p><p>It then lists:  the Firefox download as an option  (I have selected download many times, the download completes and still get this message).   I have tried restarting my computer and same loop. </p>


created: 2021-10-18T14:59:56-07:00
updated: 2021-10-18T14:59:56-07:00
title: Access Denied
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: weavfurn
content:
<p>I get this when i try to log in on Huntington Bank and also American Airlines.  I have to use Chrome to get in.  for years ive used firefox with no issue but in the last 6 month i can't access my accounts anymore using Firefox. </p><p>Access Denied You don't have permission to access "<a href="http://onlinebanking.huntington.com/pkmslogin.form" rel="nofollow">http://onlinebanking.huntington.com/pkmslogin.form</a>" on this server. </p><p>Reference #18.24d71bb8.1634594053.5ad98d72 </p>


created: 2021-10-18T14:12:59-07:00
updated: 2021-10-18T14:19:11-07:00
title: Tab aligment in #TabsToolbar
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1452090;
creator: goofy808ru
content:
<p>Hi! </p><p>Can anyone help me? Need tabs was appear on center on #TabsToolbar and new tab appear on left of current (and center now between two tabs)! </p><p>How i can to do this? </p>


created: 2021-10-18T13:41:51-07:00
updated: 2021-10-18T15:18:50-07:00
title: refresh did not work I have lost all my setting
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452081;
creator: Josebuergo
content:
<p>II log on and tried to refresh mu fire fox but have had no success all setting gone. please advice ... </p><p><br> edited email from public and search/spam bots view as you should get a email notifying you of replies. </p>


created: 2021-10-18T12:56:29-07:00
updated: 2021-10-18T14:02:52-07:00
title: Sort "Recent Bookmarks"
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1452082;1452085;
creator: gcotterl
content:
<p>How can I sort the "Recent Bookmarks" so the bookmarks are in a different order? </p><p>(see the attachment for the current status) </p>


created: 2021-10-18T12:53:38-07:00
updated: 2021-10-18T15:19:26-07:00
title: Firefox unable to detect malicious websites
tags: desktop;malware;privacy-and-security_1;escalate;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452084;
creator: himankan
content:
<p>Firefox is unable to warn me of malicious websites like: https:// financeonline. to/in-en-azim-hashim-premji-loop/ ?header=logo&amp;sxid=a3k8k1w6z21u&amp;ttorigin=a3k8k1w6z21u&amp;fbclid=IwAR2Dg3DQ5KSRRxmq3kQS46qbtIC15_m_8lVXNP2Pbjtnxy47QI1EC8vOOzA </p><p>Whereas MS Edge Defender Screen did a wonderful job, and also Norton safe web did well in this regard. </p>


created: 2021-10-18T12:38:54-07:00
updated: 2021-10-18T13:08:12-07:00
title: Google pages fail to load at random intervals
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452070;
creator: joshinator414
content:
<p>Firefox will randomly stop resolving google search results. At random times, no search entered at the top url bar will resolve. The browser will just change the text in the bar, and then won't do anything else. If there is a Google page already open, it won't load any links from the results. <a href="http://Google.com" rel="nofollow">Google.com</a> won't even load. This typically lasts about 2-5 minutes. </p><p>I've seen this in both Windows and Linux. Linux Builds I've tested were the Flatpak from flathub, the snap, the Fedora Repo, and the Tarball binary. They all had the same result after a while of using it. This also happens on both my home network as well as my work network. </p><p>I have cleared my profile by manually deleting the folder in appdata or in ~/.mozilla, and tested with no extensions and no setting tweaks. The only tweak I made is disabling DNS over HTTPS. If I change the default search engine to DuckDuckGo or something else, It no longer happens. but that's because it's not trying to access a google domain. </p><p>I have attached a gif of my issue. </p>


created: 2021-10-18T12:35:39-07:00
updated: 2021-10-18T12:35:39-07:00
title: Crashed firefox window opens incorrectly
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
creator: paulpax123
content:
<p>A firefox window crashed. Luckily I am able to get back into it using ctrl+shift+n. However, when it reopens, it doesn't open fullscreen but minimised and when I try to make it fullscreen, the left and right arrows to maneuver through the tabs at the top are gone, and I can't click past a certain amount of tabs. </p>


created: 2021-10-18T12:05:24-07:00
updated: 2021-10-18T12:39:46-07:00
title: How do I turn OFF FireFox as Default Browser
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1452066;
creator: Shuxx42
content:
<p>While there are some things I like about FireFox, I use another browser for the vast majority of my browser use... I'm running Linux, and it seems that FireFox has locked itself in as the default browser... Since I am unable to modify that condition, is my only recourse to uninstall FireFox? Or, am I missing some secret handshake? </p>


created: 2021-10-18T12:04:22-07:00
updated: 2021-10-18T12:04:22-07:00
title: nice up to date for Ffox
tags: linux;desktop;tabs;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: jakub26stroiwas
content:
<p>if i can get a multiple mini screen on One desktop, on couple of video's with voice and state bar access control it will be great. i will built UP s multimedia Wall' </p>


created: 2021-10-18T11:53:25-07:00
updated: 2021-10-18T13:56:24-07:00
title: Cannot log in to a specific account
tags: desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452080;
creator: thuff47
content:
<p>When I attempt to log in to my HomeDepot account I get this error message "We're sorry. There was a temporary technical issue. Please try again later." I have no problems with all other browsers. </p>


created: 2021-10-18T11:00:34-07:00
updated: 2021-10-18T11:00:34-07:00
title: acesso a meus g mails
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: pt-BR
creator: cjuridicors
content:
<p>Até poucos dias entrava  no meu g.mail com um simples click, agora o Mozzilla resolveu complicar a minha vida. ficou tudo  um inferno, a cada vez que quero acessar meus e.mails no meu computador, aparece uma mensagem dizendo: não está em seus computador? dAÍ pede senha, coloco a senha, dai pede código de segurança, e não deixa a gente trabalhar em paz. DAÍ mando confirmar pelo celular e é aquela mão de obra e perda de tempo, e insiste na verificação em 2 etapas para ver se sou eu mesma que estou fazendo login. TOQUE SUA CHAVE DE SEGURANÇA NO LEITOR OU INSIRA-A NA PORTA USB. De onde vou tirar chave de segurança  para inserir na porta USB? </p><pre>onde posso tocar na chave de segurança de não tenho nenhuma e não sei como criar. </pre> <p>então tento de outro jeito: </p><pre>clico na opção receber um código de segurança único. pensei que receberia e este seria definitivo, não, a cada vez tem que ter outro.  </pre> <p>toco na opção toque em sim no seu smartfone, é a o que tenho usado, entre outros. ora mas será que  a cada momento que preciso  acessar meus e.mails  no meu computador, na minha casa, preciso estar com o celular comigo ? Horrível, só serve para atrasar o serviço do gente. </p>


created: 2021-10-18T10:58:44-07:00
updated: 2021-10-18T11:46:32-07:00
title: how do i get rid of the clicktripz.com window?
tags: desktop;other;malware;escalate;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452041;1452058;
creator: tcgibb
content:
<p>There is a <a href="http://clicktripz.com" rel="nofollow">clicktripz.com</a> window that has started opening whenever Firefox is started. It is not a tab, it is a pop-behind window which is now popping in front. </p>


created: 2021-10-18T10:38:45-07:00
updated: 2021-10-18T16:45:25-07:00
title: Font used in Bookmark Toolbar
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452062;1452103;1452110;
creator: dtowson
content:
<p>What font is being used by FF (Windows 10) to display the labels in the Bookmark Toolbar? I am having a display problem there. Thanks! </p>


created: 2021-10-18T10:35:39-07:00
updated: 2021-10-18T11:56:30-07:00
title: password saving
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452037;1452061;
creator: cabrown73
content:
<p>I accidentally saved my password when using Pay-Pal.  I do not want it saved, I want to type it in every time.  I contacted Pay-Pal and they said it was Firefox that saved the password, not them.  How do I disallow the saving of the password?  Thanks </p>


created: 2021-10-18T10:31:38-07:00
updated: 2021-10-18T11:07:26-07:00
title: banking website refused to allow me to sign in
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452044;
creator: giallocanne
content:
<p>I've used Firefox for years but now I can't sign into my banking website -- I've cleared the cache, which usually works, but this is no longer working -- I see there are many others with this issue -- what can I do -- please help </p>


created: 2021-10-18T10:24:38-07:00
updated: 2021-10-18T10:24:38-07:00
title: lost bookmarks on main device while syncing to secondary device
tags: desktop;sync;windows-10;
product: firefox
topic: sync
locale: en-US
creator: ginduf
content:
<p>my pc is my main device but when i synced my laptop i lost a lot of my bookmarks on my pc. is there a way i can label my pc as my main device in my firefox account so i don't lose my bookmarks when i sync? is there an order to the process or something that i don't understand? </p>


created: 2021-10-18T09:59:00-07:00
updated: 2021-10-18T09:59:00-07:00
title: Error en caracteres web/Tipografias/codificación
tags: desktop;websites;windows-81;firefox-930;
product: firefox
topic: websites
locale: es
creator: ymorydeen
content:
<p>Algunas páginas web no se muestran correctamente y muestran simbolos y caracteres erróneos...y algunos textos muy ilegibles. Si se activa la opción en Tipografía de "Permitir a las páginas elegir sus propias tipografías, en lugar de sus selecciones de arriba"...CAMBIA...pero afecta a otras web, no mostrando un texto legible o malo.....unas páginas (como Facebook) el texto es pequeño, poco visible y apretado...y si se desactiva la opción, otras páginas sustituyen iconos por letras cirilicas o de otro tipo. No se si es la codificación UTF-8 o que debe ser, pero creo que existe un problema con que tipo de codificación "standart" se muestra el 100% de las web. Adjunto capturas de como se ven ciertas web, si se activa o desactiva la opción en tipografía. Gracias </p>


created: 2021-10-18T09:55:55-07:00
updated: 2021-10-18T10:17:53-07:00
title: Firefox Option to Open Link
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452028;1452029;
creator: drsaylor5
content:
<p>Since Firefox recently upgraded to version 93 when I click on a link on the page I am browsing, Firefox opens a new Tab instead of using the current Tab. Previously Firefox opened the link on the same page which is the way I like it. Unfortunately when looking through the settings page, I don't see a way to change this back. Can you explain to me how to accomplish this? </p>


created: 2021-10-18T09:01:12-07:00
updated: 2021-10-18T12:43:14-07:00
title: Bookmark toolbar items not appearing on bookmarks bar
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1451977;1452004;1452022;1452067;
creator: rburke88
content:
<p>Hi, My bookmark toolbar is visible and bookmark toolbar items is on it. However, they're not appearing on the bar. I just rebooted my PC, and have closed and re-opened the browser. I can only access them from the bookmark menu &gt; bookmark toolbar. Relatedly, Firefox Home is not appearing when opening the browser, but my new tab page (Earth View extension) is. </p>


created: 2021-10-18T08:33:13-07:00
updated: 2021-10-18T11:03:55-07:00
title: I am trying to get into something and iget the following message
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451969;1451983;1452014;1452021;1452038;1452039;1452042;
creator: mdm54
content:
<p>every tyime   i try to sigh in to aportal  i get the  the following error what is port m443 and why can  i not open it </p>


created: 2021-10-18T08:16:07-07:00
updated: 2021-10-18T10:57:44-07:00
title: No Box for Credit Card Autofill on Firefox 93
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1451990;1452040;
creator: harrygwynne
content:
<p>I have seen various work around from a year or so ago but presume this would have been fixed by now? </p><p>Is there something I'm missing, trying to enable credit card autofill but there is no box. </p><p>Many thanks,  </p><p>Harry </p>


created: 2021-10-18T08:14:12-07:00
updated: 2021-10-18T09:03:12-07:00
title: PTE english test website
tags: desktop;privacy-and-security_1;needsinfo;mac-os-x-109;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1451961;1451972;1451973;
creator: sahuangwesh
content:
<p>Hi Firefox Support Team, </p><p>Hoping you guys are doing well.  </p><p>Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same website 3 wks ago which was completely fine. I am quite concern about why recent can not use it, can you please help me to solve this issue, thank you very much! </p><p><br> Sarah Huang </p>


created: 2021-10-18T08:02:09-07:00
updated: 2021-10-18T11:09:48-07:00
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452045;
creator: the.empress_
title:
Ever since your latest update, I am no longer able to get on my banking, tribel or other sites that I use almost daily....what gives?

content:
<p>Ever since your latest update, I am no longer able to get on my banking, tribel or other sites that I use almost daily....what gives? </p>


created: 2021-10-18T07:55:13-07:00
updated: 2021-10-18T12:04:22-07:00
title: FireFox is no longer connected to my computer??
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452047;1452048;
creator: McGeeneyMichele
content:
<p>Need to reconnect my computer to FireFox.  I have no email or any other type of internet connection.  Have error message that says something to the effect that - FireFox is not connected to my computer due to some sort of error??  Help.  Michele McGeeney.  This is my husbands computer (since mine is not connecting to email).  This address is &lt;email-removed&gt;.  Thanks, Michele </p><p><br> <i>(email address removed by moderator; please do not post personal information on a public website; <a href="https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Forum rules and guidelines</a>)</i> </p>


created: 2021-10-18T07:46:21-07:00
updated: 2021-10-18T15:51:44-07:00
title: Lost Bookmarks after computer re-image
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1452099;1452101;
creator: scott.rollen
content:
<p>I had an extensive collection of bookmarks I used frequently and in the past was able to recover them through Firefox sync. My computer was recently re-imaged by my company and I had to reinstall Firefox. This time when I logged into sync the bookmarks did not re-appear. I cannot connect my device to my previous profile on this machine because it has been replaced, but when I look at enrolled devices it still identifies my previous profile on this machine as active. Is there a way to recover the bookmarks from this previous profile instance? Are these bookmarks still saved somewhere in the cloud? </p>


created: 2021-10-18T07:45:36-07:00
updated: 2021-10-18T09:27:40-07:00
title: MSN homepage view has changed overnight
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451991;
creator: house111
content:
<p>I use MSN as my home page.  This morning when I went on line instead of the normal MSN page it has a different version I don't like  but the regular version still works on my phone and if I am accessing through Chrome.   I have tried to reload/adjust but ti still looks the same Is my security compromised since I never made the change </p>


created: 2021-10-18T07:18:05-07:00
updated: 2021-10-18T09:54:18-07:00
title: WebGl no longer working
tags: linux;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451986;1452013;1452015;
creator: lgclark1953
content:
<p>I upgraded to Ubuntu 21.10 from Ubuntu 21.04 and now my WebGl is not supported by Firefox (so says FaceBook Hidden Express game).  Game was working fine in 21.04.  I checked the values in "about:config" and they are correct.  Anything you can suggest would be great. </p><p>Laurie </p>


created: 2021-10-18T06:55:24-07:00
updated: 2021-10-18T09:09:15-07:00
title: Firefox sometimes doesn't load google.com
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451948;1451976;
creator: m.wojciul
content:
<p>We have a problem on 2 out of 41 computers running firefox. At a random intervals <a href="http://google.com" rel="nofollow">google.com</a> stops working. Clearing cache sometimes helps, but not always. The problem dissapears after some time. The error message is "Secure connection failed" - Apparently the website did not send any creditentials. (I don't have screenshot at this time, it returned to normal again just before I got to the user having this issue) </p><p>The problem exists only on two computers, and only in Firefox. Edge and Chrome are working without any problems on both machines. </p>


created: 2021-10-18T06:33:32-07:00
updated: 2021-10-18T07:35:14-07:00
title: Proton needs a "kill" switch
tags: linux;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1451949;
creator: dvdmaven
content:
<p>The proton changes might make for a better smartphone experience, but it really trashes operations on computers. In case you are wondering why firefox's share of the browser market continues to slide, upgrades like "proton" are the main reason. </p>


created: 2021-10-18T06:22:59-07:00
updated: 2021-10-18T09:08:09-07:00
title: "Error code: SEC_ERROR_REVOKED_CERTIFICATE" message
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451956;1451957;1451958;1451975;
creator: angrommet
content:
<p>I and others have just started receiving this error message while attempting to access <a href="https://www.eacc.edu" rel="nofollow">https://www.eacc.edu</a> (East Arkansas Community College's home page) "Error code: SEC_ERROR_REVOKED_CERTIFICATE<em>.  This Security Certificate error message appears to be exclusive to the Firefox web (93.0) browser, as MS Edge opens the page just fine.  I don't even have Google Chrome installed, so I haven't tested it.  So, it appears to me, there is a 'bug' in the certificate authentication of this Firefox version.  Oh!  This is all on a Windows 10 system.  Here is a screenshot of the full error message: </em> </p><p><br> </p><p>Thanks </p>


created: 2021-10-18T04:06:20-07:00
updated: 2021-10-18T04:06:20-07:00
title: Firefox doesn't remember username, but remembers password
tags: windows-7;desktop;other;passwords;escalate;login;firefox-910;
product: firefox
topic: other
locale: en-US
creator: zygdresze1
content:
<p>On this site: <a href="https://www.orange.pl/twojekonto/zaloguj" rel="nofollow">https://www.orange.pl/twojekonto/zaloguj</a> I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking. </p><p>I tried different approaches to save username for mentioned site but without success. </p>


created: 2021-10-18T03:52:54-07:00
updated: 2021-10-18T10:14:44-07:00
title: CSS file to all users
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1452009;1452012;
creator: t.santos-ext
content:
<p>I have created a custom 'userChrome.css' file that I want to distribute to all users ex: user's xxxxxxx.default directory and the .css file placed inside with the modifications. </p><p>I can do it if i copy the file manually, but i need to do it automatically. </p><p>What am I missing? </p><p>Thanks. </p>


created: 2021-10-18T03:23:33-07:00
updated: 2021-10-18T03:23:33-07:00
title: Silent update
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
creator: lepefe1
content:
<p>Hi, </p><p>I'm using the latest Nightly on Windows 10. This Nightly was manually installed in a customized folder, so it works like a portable Nightly (you can copy/paste it to another folder and it'll work). In fact, for test purposes I have several Nightlys manually installed in different customized folder, all working at the same time. No Nightly standard installation on this computer, so no Nightly installed at C:\Program Files, nor C:\Program Files (x86), nor C:\Users. </p><p>Please, I'm looking for a way where the update process is done silently, at least 3 times per day. By update process I mean: Check, Download, Apply/install updates and Restart (if needed)... silently and automatically (no human intervention)... at least 3 times per day. I need to be sure that every time a Nightly is launched ALWAYS is already automatically updated. </p><p>I googled the subject and I found very old articles, so I preferred to ignore them. However, it seems that recently Nightly started to use a new Mozilla Maintenance Service + Firefox Background Updates. But if I well understood, it only works if Nightly is closed/not in use, which is useless for my needs described above. </p><p>A very friendly developer helped me, and he wrote a java script which works perfectly for my needs. But I wonder if I can avoid external java scripts. I wonder if I can achieve same results just by using Nightly own resources. I wonder if I can use the new Mozilla Maintenance Service with a specific Windows task (or a batch file etc). </p><p>Any help will be much appreciated. Thank you in advance! </p>


created: 2021-10-18T03:03:28-07:00
updated: 2021-10-18T15:44:43-07:00
title: İndirme
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: tr
answers: 1452098;
creator: atakannozcann13
content:
<p>Gmailimde olan dokümanı indirirken ayarlar kısmındaki uygulamalar ve dosyalarda belirttiğim hedefe inmiyor. Dokümanlarımın masaüstüne inmesi için ne yapabilirim? Firefox güncellemesinden sonra bu sıkıntıyı yaşıyorum </p>


created: 2021-10-18T01:34:40-07:00
updated: 2021-10-18T09:37:56-07:00
title: Extracted svg figure is different with which show in orginal html file
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452002;
creator: xiestcn
content:
<p>I have a local HTML file which executes some js functions to draw svg figure. The browser rendered the HTML well, and then I extracted the svg conent from console using console.log(document.getElementsByTagName('svg')[0].outerHTML) and save as "t.svg". I found there was a slight difference between figure in "t.svg" and the orignal HMTL rendered by browser. But when I redid these in chrome and ms edge, the "t.svg" and the HTML were exactly same. </p>


created: 2021-10-18T01:27:35-07:00
updated: 2021-10-18T09:13:52-07:00
title: google keeps asking "preferences" for cookies
tags: desktop;cookies;windows-10;firefox-930;
product: firefox
topic: cookies
locale: en-US
answers: 1451950;1451979;
creator: giulio.sandini
content:
<p>It is a followup of a previous question and your suggestions did not work. May be I did not  explained myself. The issue is that everytime I launch Firefox a "google page" pops up asking me either to accept or to personalize the use of cookies and whatever I choose it is not “memorized” so that the following time I launch firefox it asks again the same question. (I have google as my default search engine and I have a google account). Thanks! Giulio </p>


created: 2021-10-18T01:07:00-07:00
updated: 2021-10-18T09:34:34-07:00
title: msn homepage format has changed today
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1452001;
creator: golfadams
content:
<p>For years my firefox browser has had msn as my homepage and it has never changed in how it looks and is layed out.  Today it has changed and it is terrible.  Using MS Edge it is still the same as always so Firefox must have somehow changed how msn homepage looks.  I want the msn homepage on firefox that I am used to and like....NOT the one from today that changed.  Please tell me how to get the msn homepage I want back on Firefox.  Would it maybe be to install a former version such as v92 of firefox so the msn homepage is how I am used to?  Please advise and thanks much. </p>


created: 2021-10-17T23:33:36-07:00
updated: 2021-10-17T23:33:36-07:00
title: Creating Background Update Task
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: bernd.follmer.ext
content:
<p>Hi to all! </p><p>FF isn't creating an background update task in my environment. That's a pity! </p><p>When I try to run the command: </p><p>"C:\Program Files\Mozilla FireFox\firefox.exe" --MOZ_LOG sync,prependheader,timestamp,append,maxsize:1,Dump:5 --MOZ_LOG_FILE C:\temp\backgroundupdate.moz_log --backgroundtask backgroundupdate </p><p>in an CMD it's also not working.  </p><p>Has anyone an idea of ​​the reasons why? </p><p>KR </p>


created: 2021-10-17T23:10:51-07:00
updated: 2021-10-18T09:23:56-07:00
title: Firefox doesnt show icons, show texts?.. i dont know how to title question, please read detail
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1451925;1451926;1451927;1451987;
creator: lajelah352
content:
<p>when i go to <a href="http://translate.google.com" rel="nofollow">translate.google.com</a> firefox doesnt show the icon, as pointed in attached images </p><p>i thought its some extension causing problem,  so i turned off all extension and restarted firefox.  Still same problem.. </p><p>I think it is, related to some settings i changed or some about:config stuff,  im not sure any help aprreciated </p>


created: 2021-10-17T21:58:02-07:00
updated: 2021-10-17T21:58:02-07:00
title: How to increase screen mask line darkness and control (reduce) screen brilliance ver 93.1?
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: TimHoHere
content:
<p>I can not see the lines and words on the screen mask to know where to put pointer/data entry and the background is too brilliant  ...ver 93.0 ... I can't identify any controls to alter screen brightness </p>


created: 2021-10-17T21:38:43-07:00
updated: 2021-10-18T03:40:10-07:00
title: Windows opened in front of firefox don't clear properly when I close them - see screenshots
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1451928;
creator: cesolon
content:
<p>Hello Firefox support team. When I open a window (application, data folder or whatever) in front of firefox, then the window doesn't disappear properly when I close it. Bits of it remain (see images) and I have to click on the menu bar or outside the firefox window to get rid of them. It's getting a bit annoying - doesn't happen al the time, but regularly on a seemingly random basis. The problem has existed for a while now, since two or three updates ago. Any clues as to what's going on?  Thanks, </p><pre>Fraidy. </pre>


created: 2021-10-17T21:16:52-07:00
updated: 2021-10-18T00:12:33-07:00
title: Issue
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1451912;
creator: garrettcarey46
content:
<p>For some reason discord and facebook messenger website apps are time wrong and shows 8 hours of my clock. Is there a way to fix it? </p>


created: 2021-10-17T20:57:42-07:00
updated: 2021-10-17T20:57:42-07:00
title: Erro: Couldn't find XPCOM.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
creator: Avs
content:
<p>Ola. Primeiro o firefox comecou a dar erro assim: Arquivo VCRUNTIMMER401_1.dll nao existe. Que a solucao poderia ser reinstalar. Fiz de tudo reinstalei, removi e instalei, tentei varios procedimentos do windows para reparo e nada. Fiz ate restauracao para um ponto, e agora esta dando este erro: Couldn't find XPCOM. Nem remover o programa eu consigo mais para instalar outro. Obrigado desde ja. </p>


created: 2021-10-17T19:26:12-07:00
updated: 2021-10-18T03:42:25-07:00
title: search engine
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
answers: 1451930;
creator: primalbaily
content:
<p>I would like to add search encrypt as My search engine but I can not find it on the add-on page.  please tell Me how to add that search engine to my browser </p>


created: 2021-10-17T19:09:50-07:00
updated: 2021-10-17T19:31:28-07:00
title: Problem downloading audiobook files (.aax) from Audible.com
tags: mac-os;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1451899;
creator: SkyTraveln
content:
<p>Using Firefox browser for iMac.  Recently (10/10/2021) attempted to download .aax files from <a href="http://Audible.com" rel="nofollow">Audible.com</a>.  Files were unexpectedly converted to .mp4 files, making files unusable by iBooks.  Conferred with Audible Tech support.  Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end.  Audible Tech then suggested trying download with Safari.  Download (of .aax files with Safari) was successful and maintained proper (.aax) format.  Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion.  In the past I have used Firefox many times to successfully download .aax files from <a href="http://Audible.com" rel="nofollow">Audible.com</a>, most recent prior to this problem was on (9/11/2021).  I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s). </p>


created: 2021-10-19T16:14:12-07:00
updated: 2021-10-19T16:35:16-07:00
title: Is My Browser Compromised?
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452319;1452321;1452322;
creator: jclane64
content:
<p>I noticed the following message at the top of my browser settings page - "Your browser is being managed by your organization." Except, this is on my home computer and not being managed by an organization. Is my browser compromised? </p>


created: 2021-10-19T16:10:59-07:00
updated: 2021-10-19T16:44:46-07:00
title: Previewing within-document links for pdfs viewed through firefox
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1452323;
creator: tonys.falls
content:
<p>When viewing a pdf there can be links to different parts of the same pdf. Is there a way to preview these links instead of clicking them and losing my place in the pdf? Perhaps through mouseover, like if I mouseover a link to a previous paragraph in the pdf it shows me a box with a preview of where clicking that link would take me to the document? </p>


created: 2021-10-19T15:39:04-07:00
updated: 2021-10-19T15:55:48-07:00
title: Browser support/hacked computer question.
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452311;
creator: danlawson71
content:
<p>Every time I click on a link from any browser page, I get a page that says to try again, like couldn't connect error message to the effect.  Once I click on the try again button it loads just fine.  Is this a browser issue or have I possibly been hacked and the hacker is getting my info forwarded to him/her causing the browser to not recognize the command, and then once I click try again it goes on like normal? </p>


created: 2021-10-19T15:20:00-07:00
updated: 2021-10-19T15:46:15-07:00
title: Synchronizace s mobilem
tags: linux;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: cs
answers: 1452308;
creator: lubokoch
content:
<p>NA počítači v xubuntu jsem si nainstaloval Firefox a v mobilu se nemůžu dostat na centrum kde mám meilovou schránku.Píše mi to tam,že se heslo asi změnilo a nemůžu se tam dostat. Kochaníček Lubomír </p>


created: 2021-10-19T15:14:51-07:00
updated: 2021-10-19T15:14:51-07:00
title: Problem loading page
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: sinexcarma
content:
<p>The page isn’t redirecting properly </p><p>Firefox has detected that the server is redirecting the request for this address in a way that will never complete. </p><pre>   This problem can sometimes be caused by disabling or refusing to accept cookies. </pre>


created: 2021-10-19T14:31:47-07:00
updated: 2021-10-19T14:31:47-07:00
title: Firefox App
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: rubino903
content:
<p>Every time I shut down my computer, Firefox needs to download all over again when I power up my computer.   I need to sign in and start the sync all over again.  After I customize my bookmarks on Firefox, these do not remain stable once I power up the computer and open up the Firefox App again.  It always seems like it's downloading the app for the first time. Syncing is a mess.  Is there any way I can keep this application stable even after I shut off and power up the computer again? </p>


created: 2021-10-19T14:29:18-07:00
updated: 2021-10-19T14:29:18-07:00
title: SaveFrom.net Helper
tags: desktop;bookmarks;windows-10;
product: firefox
topic: bookmarks
locale: en-US
creator: avwood
content:
<p>The other day I downloaded <a href="http://SaveFrom.net" rel="nofollow">SaveFrom.net</a> Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page. </p><p>I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox. </p><p>I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it. </p><p>However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again. </p><p>So here is my question. As the program is deleted and as their extension does not show up in Tools  and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer? </p><p>I can then live with it rather than deleting Firefox and starting again. </p><p>I would be so grateful for your help. </p><p>Thank you. </p>


created: 2021-10-19T13:56:48-07:00
updated: 2021-10-19T14:17:02-07:00
title: Sync issues
tags: desktop;sync;windows-10;firefox-780;
product: firefox
topic: sync
locale: en-US
answers: 1452298;
creator: april.ross
content:
<p>I don't have any account icon in my tool bar and no option to sync.  I try to login/sign up to sync through this page <a href="https://www.mozilla.org/en-US/firefox/sync/" rel="nofollow">https://www.mozilla.org/en-US/firefox/sync/</a> and the loading icon just spins and spins and spins and spins and spins <a href="http://for.ev.er" rel="nofollow">for.ev.er</a>.  Please help. I just want my browser to sync on different devices. </p>


created: 2021-10-19T13:52:05-07:00
updated: 2021-10-19T14:35:13-07:00
title: webpage not opening in the broswer
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1452303;
creator: ben112
content:
<p>when clickiing on links provied from google searched they don't open webpage in my browser or take my to the website. instead it will download a pdf of the webpage. What controls this it doesnt happen in other browsers? </p>


created: 2021-10-19T13:40:55-07:00
updated: 2021-10-19T13:40:55-07:00
title: Firefox on Windows10 not playing videos from youtube, reddit
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: eregimbald
content:
<p>As the title says and I've tried the following: </p><p>- Restarting my laptop - Clearing the cache and cookies - Disabling hardware acceleration - Disabling Enhanced Tracking Protection - Running in Troubleshoot mode - Refreshing FF - Reinstalling FF (Currently running 93.0, 64bit) </p><p>Youtube buffers the video but won't actually play it. The same goes for Reddit. </p><p>I'm at a loss for what else to try. </p>


created: 2021-10-19T13:18:28-07:00
updated: 2021-10-19T15:49:48-07:00
title: MASTER password
tags: desktop;privacy-and-security_1;windows-81;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452297;1452309;
creator: bobbay1
content:
<p>when I have forgotten my MASTER password and create a new one does it erase all my bookmarks? </p>


created: 2021-10-19T12:39:25-07:00
updated: 2021-10-19T14:13:47-07:00
tags: desktop;bookmarks;needsinfo;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1452278;1452287;1452295;
creator: t.callison
title:
I created a *.json file and cannot find a way to open it to reinstate the bookmarks that I had in Firefox

content:
<p>I created a *.json file and cannot find a way to open it to reinstate the bookmarks that I had in Firefox. I do not have bookmarks in other search engines, it seems the only help it for that type of problems.  I read other help articles, I do not have the things that were advise from Application menu. I did not make any changes to this laptop either, I cannot understand why my bookmark had disappeared???!!! What I had was a windows soft reset, which did wipe the bookmarks. Today I had opened a couple of websites, and when I look for the bookmarks I am only shown these 5-6 bookmarks!!!!  I had loads as crafts from You tube and others!  Such an inconvenience! </p>


created: 2021-10-19T12:18:38-07:00
updated: 2021-10-19T13:01:48-07:00
title: Auto-complete does not work.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452279;
creator: geminiguy90028
content:
<p>I am having trouble getting the auto-complete function to work properly so I can just type the first few letters of a website I visited before.  </p><p>I found the answer on the web. Here is what it said to do: </p><p>1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful. </p><p>(2) In the search box above the list, type or paste URLB and pause while the list is filtered </p><p>(3) If the browser.urlbar.autoFill preference is bolded and "modified" or "user set" to false, double-click it to restore the default value of true  </p><p>I did this and noticed that "true" is already selected. The auto-complete function should be working but its not working.  Do I need to discard the browser and re-install it again? </p><p>I even tried changing to false, and closing the browser, then opening it up again and changing it back to true but that didn't work. </p>


created: 2021-10-19T11:53:31-07:00
updated: 2021-10-19T11:53:31-07:00
title: Print Preview not loading when launched from ColdFusion application on Windows 10
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: mpal1
content:
<p>I have a Coldfusion application running on Windows 10. I just updated Firefox and when I launch the printer function from with the app, the Print Preview window flashes then closes. The behavior is the same with tab_modal true or false. </p><p>Print preview is loading from Chrome and was working with Firefox for years up until the recent browser updates.  </p><p>I'm using 93.0 </p>


created: 2021-10-19T11:39:33-07:00
updated: 2021-10-19T16:16:49-07:00
title: Denied access to website due to my Firefox web browser not being updated
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452302;1452305;1452313;1452317;
creator: ddeaver80
content:
<p>I attempted to access the Honda Financial Services website and repeatedly was denied with the error message stating that my web browser needs to be updated to the most current version. It looks like I am on the most current version of 38.1. Please clarify how I can remedy this issue. Thank you for your time and assistance.  </p><p>Sincerely, David </p>


created: 2021-10-19T11:07:07-07:00
updated: 2021-10-19T11:14:20-07:00
title: "w" key opens ctrl+f search bar
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1452260;1452261;
creator: zerikveenstraz
content:
<p>Current problem is the following: </p><p>Whenever i press the "w" key a search bar opens in the bottom of my browser. This is the search also accessed by ctrl + f. I need this gone since it bothers my ability to use the browser. I cant find it being a keybind from firefox or duckduckgo so i really wonder what caused this. </p>


created: 2021-10-19T11:02:36-07:00
updated: 2021-10-19T11:02:36-07:00
title: Firefox Sync Account. Locked out and only reasonable option for me is to use Chrome or Edge
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: jim.clow
content:
<p>Regrettably I got locked out of my Sync account due to losing my 2FA and recovery. Giving that to err is human and data losses happen, I had hoped that there would be an alternate method of resolution, even if it means that the account is deleted so that the end user can use their primary e-mail account. </p><p>Given that my account login is my e-mail address and my e-mail address is the equivalent of a company holding my name and address I assumed it would be possible to use an official request for data removal. </p><p>Unfortunately Mozilla will only remove your e-mail address from mailing lists and not from sync account servers. So, it would appear that once you lose your 2FA, Mozilla can retain your personal details forever, and there's nothing you can do about it. Essentially what I got back after waiting for a month was being removed from any e-mail subscriptions and a 'get stuffed we can't help you, here's a link that we know can't help you'. Pretty bad after waiting a month. </p><p>It certainly makes it very secure, I'll say that, but also very weird to have an e-mail address that is unusable for the next few thousand years. Essentially on a blacklist. Having moved to Firefox after Netscape Navigator it's a shame to be locked out or to even be able to delete the account so I can start again. Anyway, my account sync with Edge and Chrome on both my Kubuntu and Windows install work fine so it's not like I don't have a browser that won't sync. </p><p>If anyone does have a solution, I'll take it, but after a month of trying various methods I think my e-mail address is now useless for Firefox Sync, and thus Firefox is now useless to me and I'll have to use Edge and Chrome instead. </p>


created: 2021-10-19T10:54:03-07:00
updated: 2021-10-19T16:48:29-07:00
title: FF 93. Tabs on the bottom of the page
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452264;1452324;
creator: 1musky
content:
<p>I don't know why FF decided that the tabs should be on the bottom of the page away from everything else in FF 93 but I don't like it. Is there a way to put the tabs back at the top of the page so it's up there with the menu bar and address window? Where it's easy to see and work with. You know like it was before FF fixed things... </p><p><br> Thanks </p>


created: 2021-10-19T10:49:21-07:00
updated: 2021-10-19T10:49:21-07:00
title: Firefox leaves out lines in PDF
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: paul.bajdala
content:
<p>I use Firefox to display PDF. Since the new update some lines do not show up anymore. For example '=' is displayed as '-'; '≤' as '&lt;' and the minus sign doesn't show up at all. If I zoom in the displayed area gets corrected. When I switch back to Automatic Zoom the lines are missing again. </p>


created: 2021-10-19T10:47:49-07:00
updated: 2021-10-19T13:08:04-07:00
title: How to Advise Mozilla that Capricious Changes to FireFox Interface are Unwelcome!
tags: mac-os;desktop;tabs;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1452282;
creator: mr.speedlight1
content:
<p><strong>How to Advise Mozilla that Capricious Changes to FireFox Interface are Unwelcome!</strong> </p><p>Perhaps some like change for its own sake. Many just want to use a browser to get work done.  </p><p>I am Reticent to Upgrade FireFox because I now expect something To Change, To Break, I don't want the look and feel to change when I want to get work done! I want security fixes but broken features and a rearranged interface hinders the use of a browser.  </p><p>Continuity is key to smooth use of a Browser. Moving menus, changing tabs, rearranging features, dumbing down menu titles is most unwelcome.  </p><p>I particularly don't want browser interface changes intended for a tablet or pad for use on a desktop or laptop computer.  </p><p>Changes to the Appearance should be OPT IN not OPT OUT.  </p><p>Dave </p>


created: 2021-10-19T10:18:29-07:00
updated: 2021-10-19T10:18:29-07:00
title: Wav File
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: solkeys
content:
<p>The following was asked already and got a reply but did not help. I also had this problem and I fixed i very simple. The problem was, "WAV files unable to play within browser". What I did I went to Settings then applications in the search box I entered wav and the application can up and I changed the action to the player to use I chose Window Player and works perfect. </p>


created: 2021-10-19T10:16:15-07:00
updated: 2021-10-19T13:19:44-07:00
title: Firefox keeps redirecting my localhost web page to another internet domain
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452274;1452284;
creator: gregory.george.lewis
content:
<p>I am a web developer who often writes websites on my own local computer. I use Apache web server, and using both the httpd.conf file and Windows' "hosts" file ( C:\Windows\System32\etc\hosts ) I can make an alias for 127.0.0.1, otherwise known as localhost. Because my name is greg, I can add a server name to my localhost, like http://greg/test.html. </p><p>This works pretty well, but sometimes when I add a new alias, like greg or gregory, Firefox doesn't pick up on it right away. I can go to http://greg/test.html in Chrome, and it goes to the local web page just fine. But if I try it in Firefox, it tries to redirect me to "<a href="http://www.greg.com" rel="nofollow">http://www.greg.com</a>". The usual fix is to go into Settings -&gt; Privacy &amp; Security -&gt; Cookies and Site Data -&gt; Clear Data -&gt; Cached Web Content, then press CLEAR. </p><p>But this doesn't always work, and it seems like no matter what I clear, Firefox insists on not looking up my local server alias, but instead redirects me to <a href="https://www.greg.com" rel="nofollow">https://www.greg.com</a>. </p><p>How do I force Firefox to look for http://greg/ only on my local server? </p>


created: 2021-10-19T10:08:55-07:00
updated: 2021-10-19T10:08:55-07:00
title: Why my website doesn't open sometimes on mozilla?
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: mfaizan418
content:
<p>I've been noticing this issue from quite a few days that sometimes when i open my website on <a href="https://thebowieknife.com/blogs/bowie-knife-blog/comprehensive-guide-on-hunting-knives" rel="nofollow">mozilla</a> it doesn't open and show error 404 while it works properly on other search engines. So' my question is what could be the reason of this and what should i do? Is it something wrong with website or search engine? </p>


created: 2021-10-19T10:05:48-07:00
updated: 2021-10-19T10:05:48-07:00
title: search engine
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: jerbro
content:
<p>Yahoo seems to be my search engine.  I have no idea how that happened.  How do I make StartPage ma search engine? </p>


created: 2021-10-19T09:42:00-07:00
updated: 2021-10-19T09:42:00-07:00
title: Firefox 93 Way Too Slow!
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: StevenCee
content:
<p>Got the "new &amp; improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's using about 15GBs of RAM, and while I still have plenty on-hand, it's barely functioning!  Come one, what's going on, will this browser ever just work? </p>


created: 2021-10-19T09:40:07-07:00
updated: 2021-10-19T09:40:07-07:00
title: Firefox not loading after clearing cache and cookies
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: AnsonA
content:
<p>Hello, Firefox has begun refusing to connect to the server after I clear the cache and cookies.  This is new as I usually clear everything several times while shopping or browsing commercial sites to prevent tracking.  It has never been an issue until recently.  I've also noticed that clearing cache/cookies no longer actually clears them - they remain visible as a number on the preferences page as well as listed in the about:cache list - even after I've cleared them using the  drop down box from the menu bar History tab.  This is definitely a bug.   </p><p>I've had to clear everything, shut down Firefox, then RESTART! the entire computer to get Firefox to load once I manage to clear everything.  Can anyone explain what is happening without telling me, "there's no need to clear the cache and cookies mid-sesh - it will clear when you close Firefox".  I don't want, for example, youtube tracking my browsing after I watch a video then leave their site.  I have a vpn/ghostery/adblock etc so it may not technically be necessary but I feel safer when I manually remove them.  This used to be easily possible.  What has changed?  Thank you. </p>


created: 2021-10-19T09:31:09-07:00
updated: 2021-10-19T09:36:41-07:00
title: Recovering bookmarks and passwords
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1452234;
creator: meek.j.andrew
content:
<p>Hello, Firefox was not working properly for me so I decided to uninstall it and reinstall. I thought I would still have my bookmarks and passwords since I was signed into my Firefox account. But now I have nothing. How can I recover this on Mac-IOS? </p>


created: 2021-10-19T09:27:30-07:00
updated: 2021-10-19T09:37:28-07:00
title: Why did not appeared my site
product: firefox
topic: websites
locale: en-US
answers: 1452235;
creator: irfan.a7575
content:
<p>I will try to search my website on this browser but didn't show it. I don't know what did it happen. Even I have searched directly with domain but also not show, there appeared only didn't match. What I do for it, this is my <a href="http://sawbank.com" rel="nofollow">website</a> if you want to check. Please help me to solve this issue. Thanks </p>


created: 2021-10-19T09:13:57-07:00
updated: 2021-10-19T15:57:49-07:00
title: Firefox hide everything except content area of the browser and minimize, Maximize and close
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1452312;
creator: t.santos-ext
content:
<p>Hello </p><p>I am customizing m userchrome.css. </p><p>My intention is to hide everything except content area of the browser and minimize, Maximize and close. </p><p>i can do it with the code bellow but  minimize, Maximize and close are not being shown : </p> <ol><li>TabsToolbar {visibility: collapse;} </li><li>navigator-toolbox {visibility: collapse;} </li></ol> <p>browser {margin-right: -14px; margin-bottom: -14px;} </p><p>Thank you. </p>


created: 2021-10-19T09:05:58-07:00
updated: 2021-10-19T10:06:29-07:00
title: Earlier versions available?
tags: desktop;download-and-install_1;mac-os-x-10116;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452236;1452238;1452251;1452253;
creator: pjtaylor2001
content:
<p>I need to have Firefox on my old Macbook pro, but its OS (10.11.6) will no longer update, and a new Firefox download won't take. Can I download an earlier compatible version? </p>


created: 2021-10-19T08:58:55-07:00
updated: 2021-10-19T08:58:55-07:00
title: Firefox non mi permete di ragiungere un indirizzo della mia rete locale
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: it
creator: costelddorina
content:
<p>Firefox non mi permete di ragiungere un indirizzo della mia rete locale,ip del mio access point, che con altri browser Edge, Crome ,ragiungo senza problemi :  Connessione sicura non riuscita </p><p>Si è verificato un errore durante la connessione a 192.168.1.254. Utilizzo della chiave del certificato non appropriato per l’operazione richiesta. </p><p>Codice di errore: SEC_ERROR_INADEQUATE_KEY_USAGE </p><pre>   La pagina che si sta cercando di visualizzare non può essere mostrata in quanto non è possibile verificare l’autenticità dei dati ricevuti.    Contattare il responsabile del sito web per informarlo del problema. </pre> <p>Ulteriori informazioni… </p>


created: 2021-10-19T08:54:44-07:00
updated: 2021-10-19T09:41:04-07:00
title: How can I get search engine "Wikipedia (en)" back?
tags: linux;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1452239;
creator: drickes
content:
<p>How can I get the english wikipedia back instead of the search page of the infamous sleazy big company? </p><p>My distribution updated Firefox from 78.13.0 esr to 91.2.0 esr. </p><p>At each larger update Firefox deletes the search engine for the English language Wikipedia -- maybe because my interface languge is German and I have the German language Wikipedia installed. Up to now it offered in the search field to add the English Wikipedia when I was on this page. But not anymore. </p>


created: 2021-10-19T08:23:18-07:00
updated: 2021-10-19T09:42:04-07:00
title: Firefox keeps logging me out of google account every 2-3 days
tags: desktop;cookies;windows-10;firefox-930;
product: firefox
topic: cookies
locale: en-US
answers: 1452240;
creator: SecondSense
content:
<p>I have already checked the cookies are enabled and set to never be deleted. Other websites I use stay signed in, this only happens for google/youtube once every few days. I never had this problem in other browsers aswell so I doubt it's an account problem. I am using a couple of extensions, adguard and ublock origin, but the issue was still there when I disabled them. </p>


created: 2021-10-19T08:13:24-07:00
updated: 2021-10-19T08:13:24-07:00
title: Login autofil not working
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: AnsonA
content:
<p>Hi, Logins are not autofilling - or at least not until I manually enter the email.  This only works on some sites however, many sites I have logins saved for simply do not respond to any autofill prompt.  Possibly happened with latest update.  Using an Mac 10.13.6.  Firefox 93.0.  Thank you! </p>


created: 2021-10-19T08:11:10-07:00
updated: 2021-10-19T10:10:14-07:00
title: download icon missing
tags: windows-7;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452242;1452254;
creator: wishast
content:
<p>When trying to download a PDF from L.A.times web site I discovered the Firefox download icon has vanished </p>


created: 2021-10-19T08:10:52-07:00
updated: 2021-10-19T09:44:40-07:00
title: PNC Virtual Wallet won't allow log in from Firefox browser
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452243;
creator: kmhometowngirl
content:
<p>My PNC virtual wallet account will not allow secure log in from Firefox browser.  PNC customer support stated this has happened to many customers using Firefox recently.  I've contacted PNC Virtual wallet support and this information will be forwarded to their IT support team.  Someone from their team is to contact me within 72 hours.  I recently updated to Firefox/Mozilla version 93.0.  But this was occurring prior to the update. Can you please help fix Firefox with it's better security features so I can use Firefox browser instead of Microsoft Edge? </p>


created: 2021-10-19T08:08:20-07:00
updated: 2021-10-19T10:30:13-07:00
title: Bad rendering fonts on page https://www.mdbg.net
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452258;
creator: bouchap
content:
<p>I have problem with site <a href="https://www.mdbg.net" rel="nofollow">https://www.mdbg.net</a> if I use webpage fonts. This problem is only on MacOS version. Windows version don't have any problem. I use Firefox version 93.0 </p>


created: 2021-10-19T07:52:32-07:00
updated: 2021-10-19T07:52:32-07:00
title: typeerror
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: jsmsr
content:
<p>Hi, I'm getting an error half way through watching videos.  It has really only been happening on <a href="http://tlc.com" rel="nofollow">tlc.com</a> page. I notice that at some point, the ads won't run, so when I refresh the error occurs.  The complete error is "typeerror: sourcebuffer.remove: duration is nan"  Can not find a fix, so if anyone has a fix, would love to hear it. Thanks </p>


created: 2021-10-19T07:22:14-07:00
updated: 2021-10-19T11:56:34-07:00
title: Sporadically cannot rearrange/detach tabs
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1452220;1452228;1452241;1452265;
creator: ptsoccer
content:
<p>Sometimes rearranging/detaching tabs no longer works. I have restarted my browser in troubleshoot mode and the issue persists. I would like to help while I'm currently in this state if at all possible. </p><p>Version: 93.0 Windows version: 10 21H1 (though this has existed before this one as well) browser.tabs.allowTabDetach is true </p>


created: 2021-10-19T07:10:48-07:00
updated: 2021-10-19T07:10:48-07:00
title: Autofill Credit Cards stopped working
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: jelfman
content:
<p>Autofill credit card option is turned on but does not populate on a webform. I can see my saved credit cards, but when I click to add, they do not populate and the box disappears. It used to work. I have Mozilla version 93 </p>


created: 2021-10-19T06:51:39-07:00
updated: 2021-10-19T06:51:39-07:00
title: Name of websites in the download-window
tags: mac-os;desktop;customize;firefox-690;
product: firefox
topic: customize
locale: en-US
creator: HansDampfer123
content:
<p>Hello, </p><p>in previous versions of firefox  I could see the filename and the average download speed, but also the <strong>name of the download-websites</strong> in the download window. </p><p>Now I can see this names only after downloads have finished.  </p><p>Is this my mistake in Firefox-preferences or do I need an add-on for firefox?  </p><p>Or is this not longer possible? Yes, this will be pure luxury, but very helpful. </p><p>Now I use 69.0.3 with macOS 10.14.6 </p><p><strong>Greetings from Germany and thanks in advandce </strong> </p><p>Uwe<strong></strong> </p>


created: 2021-10-19T06:45:40-07:00
updated: 2021-10-19T06:45:40-07:00
title: lockwise passwords empty
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: massarogregory
content:
<p>hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how can i find the listing of my passwords in lockwise? thanks. </p>


created: 2021-10-19T05:50:23-07:00
updated: 2021-10-19T06:40:11-07:00
title: Firefox 93 freezes
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452204;1452206;
creator: kadocsa.krisztian
content:
<p>Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Windows tray is not visible.  This is particularly being done when several pages are open in the browser simultaneously.  Sometime after this freeze the browser closes itself without any notice. This is rather annoying when I am in the middle of a work.  </p><p>Here are the details of my OS: <a href="https://pastebin.mozilla.org/DkNG2o5X" rel="nofollow">https://pastebin.mozilla.org/DkNG2o5X</a> </p><p>Please find attached a picture what can be seen when the above freeze happens. </p>


created: 2021-10-19T05:45:37-07:00
updated: 2021-10-19T05:45:37-07:00
title: views How can I close tab by title or url from command line in ubuntu firefox?
tags: linux;desktop;tabs;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: amirsaleem1990
content:
<p>I have Only one Firefox window opened, in that window there are lot of tabs, I need a way to close a specific tab by title or Url from command line, something like: close_tab_command <a href="https://www.olx.com.pk" rel="nofollow">https://www.olx.com.pk</a> </p>


created: 2021-10-19T05:33:44-07:00
updated: 2021-10-19T12:20:06-07:00
title: Secure Connection Not Available
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452248;1452257;1452271;
creator: ar3142
content:
<p>Starting Firefox( going to <a href="http://Google.Com" rel="nofollow">Google.Com</a> ) I get either "Secure Connection Not Available" or "<a href="http://Google.com" rel="nofollow">Google.com</a> taking to long to load". It is an HTTPS-Only Mode Alert. If I reload the page it goes to <a href="http://Google.com" rel="nofollow">Google.com</a>. Also if I create a new tab it works fine. When is says it is taking to long to load it is only loading for a few seconds before I get the message. The problem is only on the initial opening of Firefox. Thanks </p>


created: 2021-10-19T04:35:03-07:00
updated: 2021-10-19T09:52:08-07:00
title: update computer location
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452227;1452249;
creator: mare656
content:
<p>Hello there! Hope you are doing well. I moved from 700 miles from my previous state &amp; now when I do local searches, my computer shows suggestions for 2 other states in opposite directions about 900 miles away. I've tried updating my location in my google account, but maps defaults my start location hundreds of miles away. I also called my IP (Comcast) &amp; they can't help me. I use Firefox/bing to search everything. Ty so much for your time &amp; help. </p>


created: 2021-10-19T03:57:19-07:00
updated: 2021-10-19T07:55:32-07:00
title: problemi con l'aggiornamento
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: it
answers: 1452216;
creator: rox.pasqualini
content:
<p>Ho aggiornato come richiesto il browser, ma ma non mi fa più aprire drive e altri siti online perché mi richiede l'aggiornamento che ho già fatto e risulta già fatto </p>


created: 2021-10-18T22:32:22-07:00
updated: 2021-10-18T22:32:22-07:00
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: j_de1
title:
suddenly firefox won't play youtube videos. I have 2 Mac laptops and 3 android devices. None of them work

content:
<p>suddenly firefox won't play youtube videos. I have 2 Mac laptops and 3 android devices. None of them work </p>


created: 2021-10-18T20:26:04-07:00
updated: 2021-10-18T20:26:04-07:00
title: FIREBOX
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: CENTERONLINENETWORK8757
content:
<p>I HAVE DESKTOP AND INSTALL WINDOW 11 IN THAN FIREBOX DOES NOT OPEN LAST 2 DAY GIVE ME SOLOUTION OR OTHERWISE I HAVE TO DELETE BROWSER </p><p><br> WHEN I CLICK ON FIREBOX ICON SHOW  THE APPLICATION WAS UNABLE TO START CORRECTLY (0X0000022) CLICK OK TO CLOSE THE APPLICATION. </p>


created: 2021-10-18T19:17:08-07:00
updated: 2021-10-18T19:17:08-07:00
title: get ficked you fucking cunts i just lost like 2 years worth of tabs ina the blink iof an an eye
product: firefox
topic: other
locale: en-US
creator: awesomepoop096
content:
<p>whoever thought it was a good idead to delete browsing sessions so squickly deserves a terrble and ferosiuous death thats so fucking painful that is wpould kill someone just thinking about how pqainfulll it isd k so get fuuuuccckkkk!!! </p>


created: 2021-10-18T19:14:44-07:00
updated: 2021-10-18T19:14:44-07:00
title: Android 9 source code Scoff
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: steezennache
content:
<p>Android 9 Scott Vargo open source ui. There Is a page break In the licenses where security Is hidden that contains problems that normally would go away over time Pandoras box has been opened by someone and the names of a lot of people are on the chopping block. Literally. Please inquire my name Scott Elliott Vargo and End User License agreement as well as apache and python. Credentials on wikipedia are unacessable to me because my I. P. Address has been blocked over a range of. I. P. If you could provide any sort of help I would greatly appreciate it and be happy.  I am living in Mordor on. earth until I can get my name out of the script. </p>


created: 2021-10-18T19:06:03-07:00
updated: 2021-10-18T20:24:05-07:00
title: secure connection failed in mozilla firefox
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452132;
creator: gangadher416
content:
<p><strong>bold text</strong>any site not open in mozilla firefox it shows not secure warning message. </p><p>pls let me know how to solve this issue. </p>


created: 2021-10-18T18:46:29-07:00
updated: 2021-10-18T23:07:24-07:00
title: Fox News videos won't play on V93.0 (64 bit)
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452151;
creator: joedmoran
content:
<p>Version 93.0 (64 bit) is not opening or playing Fox News videos? This just happened on both my laptop &amp; desktop machines running Windows 10. It recognizes them as a selectable link but there is no response. There is no issue with other browsers. I opened Firefox in SAFE Mode and they still wouldn't play. I can't find any error reports. </p>


created: 2021-10-18T18:32:12-07:00
updated: 2021-10-18T20:22:24-07:00
title: can't get into one of my accounts and only with firefox
tags: desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452131;
creator: rick.frechette
content:
<p>can't get into one of my accounts and only with firefox. cant get into my account at rogers. It just keeps telling me "oops there seems to be a problem"  I am using win11 </p>


created: 2021-10-18T18:30:18-07:00
updated: 2021-10-18T18:30:18-07:00
title: Páginas bloqueadas
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
creator: soportewfmpablo
content:
<p>Hola equipo, antes que nada les agradezco por tan excelente navegador, les escribo porque me están sucediendo 3 cosas. </p><p>1. El navegador se congela y no deja hacer nada, toca finalizarlo con el administrador de tareas y volverlo a iniciar para poder seguir trabajando con el. </p><p>2. Cuando estoy en una reunión por google meet, el navegador ce sale de la reunion con mucha frecuencia o no ingresa </p><p>3. En la página <a href="http://tradingview.com" rel="nofollow">tradingview.com</a>, no me deja iniciar sesion con el broker, pense que era un error en mi cuenta en el broker pero hice la prueba con edge y con chrome y si deja ingresar. Adjunto inmagen para ese caso </p><p>Muchas gracias por todo </p>


created: 2021-10-18T17:50:26-07:00
updated: 2021-10-19T16:15:42-07:00
title: capital one virtual account number add on does not work "eno"
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452152;1452316;
creator: aendries
content:
<p>Capital One virtual account "eno" add-on does not work. There have been several complaints on the web about this.  Will it be fixed???  I prefer to use Firefox as a browser and I am wondering if Capital One is intentionally forcing people to use another web browser.  The Google Chrome extension I added to Firefox does not work.  I want to use Firefox and may need to find a new virtual credit card provider if Capital One is not compatible with Firefox.  It used to work wonderfully until they obviously changed something. </p><p>Thank you </p>


created: 2021-10-18T17:25:59-07:00
updated: 2021-10-18T17:25:59-07:00
title: FireFox Tech Help
tags: mac-os;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: jas.alvarez002
content:
<p>hey!  I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is there a way to export my browsing history from safari to firefox? </p>


created: 2021-10-18T17:25:57-07:00
updated: 2021-10-18T23:05:08-07:00
title: Why is the top section of Firefox disappearing and reappearing all of a sudden?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452130;1452149;
creator: Peaches_57_x
content:
<p>The top part of the Firefox screen - containing bookmarks and the address bar etc - keeps disappearing and reappearing, and I have to scroll back to the top of the page to make it reappear again if I need it while I am browsing further down the page.  I assume this is part of a recent upgrade.  How do I turn this feature off?  It's really distracting and frankly annoying, as well as pointless on a desktop computer with a 32" screen. </p>


created: 2021-10-20T16:42:26-07:00
updated: 2021-10-20T16:42:26-07:00
title: secondary email address doesn't display.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: hdammeyer
content:
<p>I added a secondary email address, but it doesn't display. After waiting several days, I tried adding again, but it wasn't accepted with the message email address already exists. It still doesn't display. I have reviewed the on-line instructions and followed them precisely. The instructions do not cover this issue. </p><p>Any suggestions or assistance appreciated. </p>


created: 2021-10-20T16:34:18-07:00
updated: 2021-10-20T16:34:18-07:00
title: twitter account suspended
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: annerandolph
content:
<p>When I click twitter from my GoDaddy website it says "twitter account suspended.  How can I fix this? </p>


created: 2021-10-20T15:56:12-07:00
updated: 2021-10-20T15:56:12-07:00
title: Printing with HP Envy 7640 pages print 2 inches to the right no matter how I set margins?
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: TheMrbeepa
content:
<p>I am trying to print some pages from within my Firefox browser which is updated daily.And no matter what settings I choose for page width, margins, orientation or scale/fit to page the pages print way to the right and half the information is not printed. This happens when I choose to print the whole pages as well as when I choose to print my selection. I went to the new about support page (which I hate as I cannot change settings like I used to be able to change them) and I cleared the printer settings as was suggested in the Firefox help section and that had no affect/effect on the printing issue. I have wasted half a ream of paper trying to figure  out how to deal with this on my own and have just filled my trash receptacle! Any help with this issue would be greatly appreciated. And you could throw in (if you like) a tip on how to change settings in the new about: support/config pages) Thanks very very much! </p>


created: 2021-10-20T15:46:18-07:00
updated: 2021-10-20T15:46:18-07:00
title: Web access denied after cleaning cookies and caches
tags: windows-7;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: maryflor.hani
content:
<p>Hi, I need your help. After cleaning all cookies and caches in my Firefox, I can't access with login and password to a current website. I can navegate through general web site information; however, when I enter my login and password the web site says: "Please try another Internet Browser". I used to enter with Firefox until I cleaned up all the cookies and caches. </p>


created: 2021-10-20T15:18:59-07:00
updated: 2021-10-20T15:18:59-07:00
title: Perda de Favoritos após sincronização
tags: desktop;sync;firefox-930;
product: firefox
topic: sync
locale: pt-BR
creator: ItsMARCky
content:
<p>Tive um problema na minha máquina na semana passada e foi necessário a formatação, como minha conta estava logada no firefox e tenho um HD secundário para meus documentos, só me preocupei em clicar em atualizar (Sync) no navegador para formatar. Após concluído, iniciei a formatação para o Windows 11 e após configurar a máquina e logar no navegador, não consegui recuperar meus favoritos, como a pasta de backup manual no %AppData% não pode ser movida, ela ficou no HD primário que foi formatado.  Existe alguma maneira de verificar se foi erro na conta? Tinha muitos textos técnicos e de auxilio naquele backup de favoritos, nesse momento consegui recuperar um backup antigo que achei com 15% do que preciso, mas gostaria muito dos meus favoritos de volta. Poderiam me ajudar? </p>


created: 2021-10-20T15:12:20-07:00
updated: 2021-10-20T15:12:20-07:00
title: Was the Ctrl+Enter keybind removed?!
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: azerty123456123456
content:
<p>I'm talking about the quick search (Ctrl+F), where you could Ctrl+Enter to *click* on the highlighted search result. </p>


created: 2021-10-20T15:03:49-07:00
updated: 2021-10-20T15:03:49-07:00
title: Loading Mozilla-
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: james189
content:
<p>Trying to load Mozilla into new computer for James Stoker. Son-n-law computer geek Jonathon and myself are having difficulties. Requesting phone assistance at (863) 210-0110 USA. Thanks, James and Jonathon. </p>


created: 2021-10-20T14:59:32-07:00
updated: 2021-10-20T14:59:32-07:00
title: Tabs always crash on clicking a specific button
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: drduncan
content:
<p>I am an academic librarian. Ever since about version 88 of FF, I've had an ongoing problem with crashes. Here's how to see what I get: go to <a href="http://library.gs.edu" rel="nofollow">library.gs.edu</a> Click on the tab near the top for "Library Catalog." In the search box, type Luke-Acts  (I use that for testing as it was the area of my Ph.D.) Press enter You will see a bunch of books listed.  Click on a title When that book shows up on the screen, click the button above the book, "Cite." This always causes my tab to crash. I did this today in troubleshooting mode and sent the report in but I don't know what it said. This has worked correctly for about six years, all the time I have worked for this organization. However, starting a few versions ago, this began happening. Possibly related, next to "Cite" is "Share." When I click on that, it does not work. I have already checked for plugins and such but can't find any ad blockers besides what is built into v. 89 and higher. I can't do my job with this situation. I've been a FF user for decades but I'm having to go to Chrome, which I really  hate, in order to get work done for students. IPlease help me.  don't need or use the newest features. Perhaps I sahould simply find an executable for, say, v. 80. Thanks. </p>


created: 2021-10-20T14:55:48-07:00
updated: 2021-10-20T14:55:48-07:00
title: my video in a zoom meeting
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: hope.dhope9
content:
<p>My webcam worked fine with Chrome but since I changed to Firefox browser, I cannot show my video in a zoom meeting even though my Logitech HD webcam C16 camera shows that it is working on my desktop outside of the zoom meeting.  The audio is fine both ways and I can see others' video.  They cannot see my video.  Help! Diana </p>


created: 2021-10-20T14:08:21-07:00
updated: 2021-10-20T14:08:21-07:00
title: Firefox dropdown menus and toolbar popups inconsistently work
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: raghav1
content:
<p>Both drop-down menus (e.g., the drop-down for "Which topic best describes your question?") and popup menus for add-ons in the bookmark bars work inconsistently or not at all. The right-click menu and the 3-bar menu often fail to work on the first few tries, but eventually open. (And in the case of the 3-bar menu, it often opens without certain options, like "Settings," "More tools," and "Help," though these usually appear after waiting a few seconds.) Other menus, like drop-down menus on website or several pop-ups for addons, don't work at all, no matter how many times I try. </p><p>The issue isn't solved by starting in Troubleshooting mode (insofar as they can be reproduced -- some things, like the add-on popups, can't be since the add-ons are disabled) or by clearing the cache. </p><p>I'm running Firefox Nightly 95.0a1 (2021-10-06) (64-bit) on Arch Linux, though the same issue seems to affect Firefox 93.0. </p><p>Thanks very much in advance for any help. </p>


created: 2021-10-20T13:57:56-07:00
updated: 2021-10-20T13:57:56-07:00
content: <p>Please give me advice, if you can. </p>
tags: mac-os;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: gstein1961
title:
When I have 2 windows open on my screen, sometimes something changes suddenly and I can't see them both at the same time.


created: 2021-10-20T13:46:16-07:00
updated: 2021-10-20T14:26:02-07:00
title: content process limit
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1452545;
creator: primalbaily
content:
<p>I have firefox nightly and the content process limit won't show up when I check or uncheck Hardware acceleration.  how can I get to it and what is the name for the "content process limit" in the "about:config" section? </p>


created: 2021-10-20T13:28:29-07:00
updated: 2021-10-20T13:28:29-07:00
title: Won't play YouTube audio
tags: windows-7;desktop;tips;firefox-930;
product: firefox
topic: tips
locale: en-US
creator: gaines.rob
content:
<p>I'm bringing a problem, but I'm also bringing a solution. At least the solution that worked for me. </p><p>There are at least a couple Mozilla threads on this, but they didn't solve my problem. </p><p>If you have no audio in YouTube, or some particular Firefox tab, go up to the specific tab that you're not getting audio in. </p><p>As you move the mouse to the Red play button which is YouTube's logo, if my fix is the right fix for your particular lack of sound, you will see it turn to a Muted speaker icon. Left-click that muted speaker so that it unmutes!  </p><p>To reiterate, evidently Firefox has the ability to mute or not mute a single tab! Also, you may see the word MUTED in the area immediately below and to the right of the Red play button, helping you to know what's going on. The thing is, the Muted speaker icon ONLY appears if you've Mouse'd over it, which I think is suspect programming. </p>


created: 2021-10-20T13:12:52-07:00
updated: 2021-10-20T13:12:52-07:00
title: Autenticazione con CIE
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: it
creator: boris.btc
content:
<p>Gentilissimi, buon giorno a tutti. Sul mio PC Windows 10 Pro ho installato il lettore contactless USB2 "OMNIKEY 5022 CL", il software di gestione della CIE "CIE-Middleware_1.4.1.0.exe" ed eseguito il "primo accesso" (quello che richiede l'intero PIN di 8 cifre); inoltre nella "gestione dispositivi" di Firefox ho caricato la CIEPKI.dll. Firefox (93.0 64bit), nelle impostazioni, dopo aver appoggiato la card e digitato il PIN, mostra il certificato della CIE e nei "dispositivi" indica il lettore connesso. Però, quando accedo ai siti della PP.AA. o all'I.N.P.S. o ad ARUBA (per attivare SPID), anche dopo aver disattivato antivirus e firewall, mi viene segnalata l'impossibilità a proseguire: in particolare il sito di ARUBA dice chiaramente che non riesce a leggere la smart card. Devo segnalare che ho anche un altro lettore, solo a contatto, incluso nel PC e dunque non facilmente rimovibile per eventuali prove. Qualcuno mi sa dire se devo modificare delle impostazioni del browser o c'è qualcosa da aggiornare/aggiungere al S.O.? Moltissime grazie in anticipo e cordiali saluti. Boris Batic </p>


created: 2021-10-20T12:33:57-07:00
updated: 2021-10-20T13:56:26-07:00
title: How to disable alt+shift+s opeing menu bar history panel
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1452537;1452541;
creator: Inkiadh
content:
<p>I'm using a web app that uses this shortcut (alt+shift+s), but every time I press this to trigger that action annoying menu bar pops up with the history panel opened. I've already disabled menu opening while pressing alt by making [ui.key.menuAccessKeyFocuses to false] . Now how do I disable this? Also, It would be great if I could remove this menu bar altogether permanently. </p>


created: 2021-10-20T12:33:07-07:00
updated: 2021-10-20T13:26:48-07:00
title: Firefox History only retaining 2 days of history
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1452534;
creator: jshaffer1
content:
<p>Firefox Browser 93.0 (64 bit) is only retaining 2 days of History. </p><p>(Tried to upload a 325 kb .jpg screenshot that would not upload) </p>


created: 2021-10-20T12:32:21-07:00
updated: 2021-10-20T14:08:53-07:00
title: vanguard login quit working
tags: windows-7;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452531;1452543;
creator: dblazen84
content:
<p>been using ff to login to vg for a couple years. ~2 weeks ago it quit working-i click login &amp; nothing happens, the login page remains unchanged. login works with chrome &amp; opera no problem. </p>


created: 2021-10-20T11:07:07-07:00
updated: 2021-10-20T11:07:07-07:00
title: Run firefox from cron
tags: linux;desktop;beta;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: ericcornely
content:
<p>Hello, </p><p>I’m using firefox-dev under debian linux and since last updates my cron script that was supposed to open a certain url in firefox at a regular schedule stopped working. </p><p>I do export DISPLAY=:0 than run firefox $url and all was fine previously but now I always received a message : “Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.” </p><p>You can easily reproduce by running : sudo -u $(whoami) /path/to/firefox-dev/firefox <a href="https://www.google.com" rel="nofollow">https://www.google.com</a> </p><p>Can somebody explain what is checked by firefox and why it consider it is not responding instead of just open my url in a new tab ? </p>


created: 2021-10-20T10:51:39-07:00
updated: 2021-10-20T13:31:58-07:00
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1452535;
creator: artshop.muse
title:
Download buttons (on any sites, or inside email attachments) DO NOT open download dialog or download file

content:
<p>Hello, </p><p>I have used EVERY proposed step in this article: <a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-in-troubleshoot-mode" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-in-troubleshoot-mode</a> </p><p>Problem GOES AWAY when FF is used in Troubleshoot mode BUT, when I open FF on normal mode and make sure I UNinstall all addons, extensions, dictionaries, language packs, use default theme and DONT allow hardware acceleration,  then the problem STILL persists!!! </p><p>It seems that ONLY when in Troubleshoot mode the problem is resolved: NOT by removing all obvious addons or cotrols. </p><p>The problem is : ANY download button, does not work! (it is clickable, and yes, the browser seems to respond to it -rapid flickering of browser window- but a download dialogue is never opened -nor a download file is found in any corresponding folder) -then, once in Troubleshoot mode, the same button is normally functional again! </p><p>What is a proposed solution to that? </p><p>What could control could be behind the problem, that IS NOT USER switchable, but IS INDEED controlled (disabled) when Troubleshoot mode is selected??? </p><p>Could there be a .json file  (corrupted, etc.), that associates with buttons/elements (like the download buttons) and prevents the download to be triggered?, SO THAT maybe if I remove the .json corrupted file the new one will work fine, (maybe such a .json file is NOT loaded during Troubleshoot mode, but IS THERE whatever settings i choose through the settings of the FF) </p><p><br> Thank you. </p><p>PS: I have 14 installed plugins, about all same as on my FF93.0 on Win10 laptop, that the packet works just fine! </p>


created: 2021-10-20T10:37:56-07:00
updated: 2021-10-20T10:37:56-07:00
title: Need help to set duckduckgo as default for all tab.
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: subhashishchatterjee100
content:
<p>Need help to set duckduckgo as default for all tab. </p><pre>(Ctrl+Shift+A) &gt; Extensions , here i am not able to find the override option. My Firefox Version is 93.0 X64 (windows 10 home X 64)  </pre> <p>I tried to see if i can update firefox but it says already is updated. </p><p>Please help! </p>


created: 2021-10-20T10:29:22-07:00
updated: 2021-10-20T10:29:22-07:00
title: 78.15 ESR will force you to update?
tags: windows-7;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
creator: kvcfsqgu
content:
<p>On the release notes of 78.15 is states: <strong>This is the final planned ESR78 release. Eligible users will be automatically updated to the ESR91 release on November 2.</strong> </p><p>Never saw this kind of text from mozilla before. Does this mean that unlike previous versions, 78.15 will no longer give you the option to decline automatic updates? </p><p><a href="https://www.mozilla.org/en-US/firefox/78.15.0/releasenotes/" rel="nofollow">https://www.mozilla.org/en-US/firefox/78.15.0/releasenotes/</a> </p>


created: 2021-10-20T10:17:31-07:00
updated: 2021-10-20T10:17:31-07:00
title: I Can't Delete My Account
tags: desktop;sync;
product: firefox
topic: sync
locale: tr
creator: user4156310
content:
<p>Couple of days ago I changed my Sync password. Today I tried do sign in via new pc but it keep telling my password is wrong. I reset my password and I lose all of my bookmarks. Now I want to delete my account completely but keep telling me my password is wrong and it drives me crazy. Please help me! </p>


created: 2021-10-20T10:15:50-07:00
updated: 2021-10-20T10:15:50-07:00
title: HiDPI Screenshots Too Big
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: christian_mills
content:
<p>I regularly capture screenshots of pages at 1440 x 900 on a 5K iMac. When I paste these images somewhere they appear as 2880 x 1800. </p><p>I've tried messing around with the settings, but can't seem to find a way to make the final image 1440 x 900. Setting the DPR only seems to work if it's at 2. If it's at 1, the screen shot is the right dimension, but is missing 75% of the image. </p><p>Even though I'm on a HiDPI screen, I would love to be able to capture a 1440 x 900 screen and have the image actually end up being 1440 x 900. Is there a trick to this? </p>


created: 2021-10-20T10:14:11-07:00
updated: 2021-10-20T10:14:11-07:00
title: transfer bookmark to new PC
tags: desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: nancyleedecatur
content:
<p>Not all bookmarks were transferred to my new PC with Sync, only the ones on the bookmark toolbar.  I have lots of other bookmarks.  I exported them from my old laptop also (html file), but that hasn't worked either. What should I do? </p>


created: 2021-10-20T10:05:04-07:00
updated: 2021-10-20T10:05:04-07:00
title: Contraseñas Guardadas Eliminadas
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: es
creator: av.av.av.1.av96
content:
<p>Acabo de actualizar Firefox y me voy dando cuenta que todas las contraseñas que tenia guardadas se han eliminado, hay alguna manera de recuperar esa información? por que yo no recuerdo mis contraseñas y son de mucha importancia, por favor ayuda </p>


created: 2021-10-20T09:58:07-07:00
updated: 2021-10-20T12:36:08-07:00
content: <p>ajudando a destravar o Firefox </p>
tags: desktop;fix-problems;windows-81;firefox-930;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1452520;
creator: mcbmarinho
title:
Estou tendo dificuldades em entrar em aplicativos e aparece a mensagem ...Certifique-se de que o Firexox esteja autorizado a acessar a web


created: 2021-10-20T09:52:02-07:00
updated: 2021-10-20T09:52:02-07:00
title: Copying text from the URL bar which is NOT the URL actually only copies the url
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: iamnotian
content:
<p>This probably seems like a silly gripe, but when copy-pasting text, say from a website into a Google Doc, I used to often paste it into the URL bar first, then copy it to paste into my Doc, because that was a quick easy way to remove formatting from the texts (hyperlinks, bold, etc.). </p><p>At some point relatively recently, this changed. Now when I paste a chunk of text into the URL bar and either cut or copy it from there, what I get when I paste it is just the URL of the page I'm on. The text I'd pasted into the URL bar might STILL BE THERE when I hit ctl+C and ctl+V but what gets pasted is the URL of the page that actually is nowhere to be seen. Is there a way around this or do I just have to take longer to remove formatting from pasted text now? Thank you for any info! </p>


created: 2021-10-20T09:14:44-07:00
updated: 2021-10-20T10:37:47-07:00
title: Theme Wrongly Blocked by reviewver
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
answers: 1452471;
creator: Enter_a_valid_username.
content:
<p><strong>A moderator named tiny has this to say about my theme:</strong> </p><p><em>"Hello, </em> </p><p><br> Your add-on, Green 1.0, has been reviewed and did not meet the criteria for being hosted in our gallery. </p><p>Reviewer: tiny </p><p>Comments: Spam content" <em> </em> I made that with firefox color </p>


created: 2021-10-20T08:59:23-07:00
updated: 2021-10-20T08:59:23-07:00
title: 2FA recovery code not valid
tags: desktop;sync;
product: firefox
topic: sync
locale: es
creator: bigredgeneticspider
content:
<p>Hi, </p><p>I am trying to access my Firefox account, and have a recovery code, but when I try to put it in it asks for a 10-digit code, and I have 32-character alphanumeric code. When I try to put it in, it says that the code isn't formatted properly. </p><p>Thanks </p>


created: 2021-10-20T08:53:03-07:00
updated: 2021-10-20T10:38:51-07:00
tags: mac-os;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1452472;
creator: kevin.ragland
title:
How can I get Google back as my search engine? I don't like bing and don't like that it was switched. It's shwing as my only option in preferences, which is really shady.

content:
<p>I want Google back as my search engine or I'll likely just switch over to Chrome. Please fix. </p>


created: 2021-10-20T08:28:09-07:00
updated: 2021-10-20T10:43:36-07:00
title: Remove email from account
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1452477;
creator: acct4vpn
content:
<p>I have an email which is associated with my firefox account, but I cant make a new account with the same email. </p><p>Is it possible to remove that email from my account so I can make a new one? </p>


created: 2021-10-20T08:26:22-07:00
updated: 2021-10-20T10:30:44-07:00
title: Inspecting headers of file download
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1452467;
creator: ryan.eckenrod
content:
<p>I compile a custom version of Firefox for personal use, and want to understand where to find something in the source code that I can't seem to find myself from documentation or manual searching.  </p><p>I want to programmatically (i.e. from within the Firefox source) inspect the HTTP headers of all file downloads I initiate, potentially preventing the download if I see a certain header value. Anyone have a good idea of where in the source to do this? </p>


created: 2021-10-20T08:20:35-07:00
updated: 2021-10-20T11:58:57-07:00
title: Changes made in Bookmarks Manager aren't applied
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1452478;1452506;
creator: melzenz
content:
<p>Whenever I make changes in Bookmarks Manager, they aren't applied to my bookmarks in Firefox. They are saved within the Bookmarks Manager, they just don't update to my actual bookmarks (i.e., the way my bookmarks are displayed within the Bookmarks Manager does NOT match the way my bookmarks actually show up in the browser). I have tried: </p><p>-refreshing Firefox -unchecking the box for "read-only" in the <em>places.sqlite</em> file (as recommended at <a href="https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks" rel="nofollow">https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks</a>) -deleting both the "places.sqlite" file and the "xulstore-json" file (as recommended at <a href="https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks" rel="nofollow">https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks</a>) -restarting my computer </p><p>This is a major issue for me and may mean I have to switch back to Chrome if I can't get it sorted. Any other suggestions on how I can fix this issue? </p>


created: 2021-10-20T07:56:23-07:00
updated: 2021-10-20T09:55:24-07:00
title: Getting URL of latest version of an extension
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452455;
creator: simpraga.nemanja
content:
<p>Greetings, </p><p>I am a sysadmin working on an enterprise deployment of a Firefox extension, specifically this one: <a href="https://addons.mozilla.org/hr/firefox/addon/bitwarden-password-manager/" rel="nofollow">https://addons.mozilla.org/hr/firefox/addon/bitwarden-password-manager/</a> </p><p>It's a password manager called BitWarden. </p><p>I am deploying the extension using the official Firefox ADMX templates, so far I configured most settings correctly. When I am deploying the extension to my users (I am using Microsoft Intune), I need to provide an URL from where the extension will be downloaded. I found that URL by copying the link from the 'Add to Firefox' button from the <a href="https://addons.mozilla.org/hr/firefox/addon/bitwarden-password-manager/" rel="nofollow">https://addons.mozilla.org/hr/firefox/addon/bitwarden-password-manager/</a> link.  </p><p>I found the link to be: <a href="https://addons.mozilla.org/firefox/downloads/file/3843699" rel="nofollow">https://addons.mozilla.org/firefox/downloads/file/3843699</a> </p><p>What I want to know is the following:  1. Will this link stay the same for all future BitWarden extension versions?  2. Is this something that changes when a new Bitwarden extension gets released or is this link static?  3. Is there perhaps a link which automatically redirects the download to the latest available version? </p><p>Some online guides say that a 'latest.xpi' string needs to be appended to the add-on's page (<a href="https://addons.mozilla.org/en-US/firefox/addon/bitwarden-password-manager/" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/bitwarden-password-manager/</a> in this case), but I found that not to work.  If I go to <a href="https://addons.mozilla.org/en-US/firefox/addon/bitwarden-password-manager/latest.xpi" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/bitwarden-password-manager/latest.xpi</a>, it throws an "page not found" error. </p><p>Thank you in advance! </p><p>Best regards, Nemanja Simpraga </p>


created: 2021-10-20T07:37:40-07:00
updated: 2021-10-20T08:53:04-07:00
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: it
answers: 1452442;
creator: simonereporter
title:
Non riesco più ad aprire un sito. Questo è l'indirizzo http://dlib.coninet.it  - il pc va in autoblocco. Fino a ieri riuscivo a consultarlo senza alcun problema. Come posso fare?

content:
<p>Vorrei sbloccare il sito di accesso a questo archivio storico. Come posso fare? ogni volta che provo a entrare, compare la scritta CONNETION TIMED OUT </p>


created: 2021-10-20T07:30:10-07:00
updated: 2021-10-20T10:02:43-07:00
title: Firefox help directing me to odd website
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452456;
creator: BarbaraD
content:
<p>Clicking on Firefox "Help" directed me to an odd "Crowdicity" website. This is rather worrying and makes me feel that I can't trust the browser's security anymore.  </p><p>Regards, </p><p>BarbaraD </p>


created: 2021-10-20T07:26:01-07:00
updated: 2021-10-20T12:28:40-07:00
title: https sites being flagged as http and blocked
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452451;1452517;1452519;
creator: BarbaraD
content:
<p>I have a recurring problem with Firefox warning me that a perfectly safe https site is http and temporarily barring access until I confirm that I want to risk proceeding to it. The latest site to get this treatment is <a href="https://bloctel.gouv.fr/" rel="nofollow">https://bloctel.gouv.fr/</a>, which is a French government website. This is extremely annoying. How can I fix it? </p><p>Regards,  </p><p>BarbaraD </p>


created: 2021-10-20T07:24:24-07:00
updated: 2021-10-20T10:47:23-07:00
title: Firefox constantly crashing when setup to update via GPO
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452480;
creator: rwaldron1
content:
<p>Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO. </p><p>Firefox is now crashing on multiple Computers, I think they might be crashing while trying to update themselves, as per GPO. </p><p>Any help please , crash report attached </p><p><br> <a href="https://support.mozilla.org/en-US/kb/customizing-firefox-using-group-policy-windows" rel="nofollow">https://support.mozilla.org/en-US/kb/customizing-firefox-using-group-policy-windows</a> </p>


created: 2021-10-20T06:59:06-07:00
updated: 2021-10-20T11:32:25-07:00
title: Disable Searchbox (f3) on website
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452481;1452498;
creator: aldoetmonique
content:
<p>First of all I don't know if i choose the correct topic. </p><p>My issue is that I like to help researchers by filling/doing their online quiz/forms/etc. They usually use this site for reflex test: <a href="https://pavlovia.org/" rel="nofollow">https://pavlovia.org/</a> My problem is that you need to strike a key. Whenever I do that the f3 research box appears ... It's fun when you need to close it for a reflex test where seconds do matter. Is there a way to disable it ? </p>


created: 2021-10-20T06:39:13-07:00
updated: 2021-10-20T06:39:13-07:00
title: Certificados Digitales FNMT
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: es
creator: marianela.urbina
content:
<p>Tengo instalados varios certificados digitales y siempre funcionaron bien. Podía escoger entre ellos cerrando la seción del navegador y entrando nuevamente. Sin embargo, actualicé a la versión 93.0 y la situación cambió. Cuando lo uso recién instalado, funciona bien. Pero al salir y entrar del navegador, no me permite escoger y adicionalmente al tratar de ingresar en la pagina de la Seguridad Social de España, tengo un mensaje indicandome que debo tener instalado un certificado válido. Cuando reviso en la configuración, los certificados están.  </p><p>No se que puede estar pasando. Alguna recomendación? </p>


created: 2021-10-20T06:16:06-07:00
updated: 2021-10-20T12:40:42-07:00
title: homepage
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1452484;1452497;1452518;1452522;
creator: viniciusdelangelo
content:
<p>Hi, I just would like that whenever I open the browser, it would open my saved homepages. If I turn off the computer without closing firefox then the next time I open the browser it will load my previous session. I dont want to load my previous session, I want it to open my homepages every time. I have already unchecked "restore previous session" in the options. It only works if I close the firefox before turning off the computer. Just, please, tell me which option I should uncheck in about:config. </p>


created: 2021-10-20T05:59:16-07:00
updated: 2021-10-20T05:59:16-07:00
title: Mozilla VPN Windows Server 2019
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: es
creator: nicote20
content:
<p>Hola </p><p>Quiero instalar el VPN en Windows Server 2019. Pero al instalar, durante el proceso de instalación, me da error y tengo que abortar la instalación. Imagino que tendré que activar algún servicio o dependencia que el programa tiene, pero no se cual es. </p><p>Me podéis ayudar con esto? Gracias! </p><p>P.S.  No especifica ningún error concreto ni código de error concreto. Instalo con privilegios de Administrador. Imagen adjunta. </p>


created: 2021-10-20T05:45:21-07:00
updated: 2021-10-20T06:38:16-07:00
title: Why you do NOT answer my question ???
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1452417;
creator: marvac3
content:
<p>I am asking a question and you are Not answering it !!! My question is : why I cannot place the LastPass icon on the tool bar ????? </p>


created: 2021-10-20T05:35:21-07:00
updated: 2021-10-20T05:35:21-07:00
title: Firefox redirects my local virtual server website url to an external url
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: gregory.george.lewis
content:
<p>I am a web developer who makes websites on my local work station. I use XAMPP (Apache &amp; PHP) on Windows. I edit my Windows hosts file to include server aliases like: </p><p>127.0.0.12 pierremarketinggroup  </p><p>...and then I add a virtual server to the Apache httpd.conf file, so that when I type: </p><p>http://pierremarketinggroup/  </p><p>...in my address bar, it will take me to the local website on my workstation hard drive. </p><p>This has been working for years on Firefox, but now, after upgrading to PHP 8 in XAMPP and some fiddling around, Firefox no longer respects the local domain, but instead will redirect me to  </p><p><a href="https://www.pierremarketinggroup.com" rel="nofollow">https://www.pierremarketinggroup.com</a> </p><p>...which doesn't exist, yet. </p><p>Firefox does the same thing with all my local, virtual domains. Chrome, Edge, and other web browsers continue to work normally, so I know my Apache and Windows hosts settings are correct. </p><p>What I have tried: - Cleared content cache, restarted Firefox. Didn't fix the problem. - "Refresh" Firefox. I think this was a mistake, as I lost all my logins, but too late now. Even so, it didn't fix the problem. I type the local address into address bar, and Firefox doesn't read it, or doesn't look up the local domain, or I don't know what.  </p><p>I used to be able to fix the problem by going to <strong>Privacy &amp; Security -&gt; Cookies and Site Data -&gt; Clear Data -&gt; check Cached Web Content -&gt; Clear</strong>, and that would usually fix the problem. Now it doesn't fix the problem. </p><p>How do I force Firefox to look up the domain on my local machine, instead of redirecting me to an external (and usually unrelated) url? </p>


created: 2021-10-20T05:29:01-07:00
updated: 2021-10-20T10:58:31-07:00
title: Firefox not loading page in new tab after some time
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452485;1452487;
creator: g.tsintaris
content:
<p>I have this issue in many PCs updated to the latest Firefox versions. After openening some tabs to access web pages (mainly <a href="http://google.com" rel="nofollow">google.com</a>) after some time when opening a new tab the page will not load in the new tab and whatever you do no new tab gets internet access. If you close Firefox and re open it works for some time/tabs and then it happens again... When working in private mode this does not happen.  </p><p>I have tried the following: </p><pre>- Delete all cookies and temp files - Delete profile and created a new one transferring only bookmars - Reinstalled Firefox </pre> <p>Please help! </p>


created: 2021-10-20T05:06:37-07:00
updated: 2021-10-20T09:09:35-07:00
title: Problems submitting form based pages
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452419;1452425;1452447;
creator: royhobsn
content:
<p>I am increasingly having to use Microsoft Edge  when using form based pages  2 recent exmples in UK are <a href="http://Boots.com" rel="nofollow">Boots.com</a> booking flu vaccination - works in Edge not in Firefox and <a href="http://Argos.co.uk" rel="nofollow">Argos.co.uk</a> paying for item by card dropdown box does not support 4 digit year and hence everything gets declined) </p><p>Can you sort this out - it is not the only thing I have had problems with - always on form based pages (this also happened on NHS UK) and it ALWAYS works on MS EDGE </p>


created: 2021-10-20T04:29:20-07:00
updated: 2021-10-20T14:39:11-07:00
title: Disable First party cookie isolation for one site
tags: mac-os;desktop;cookies;firefox-930;
product: firefox
topic: cookies
locale: en-US
answers: 1452516;1452527;1452536;1452547;1452548;
creator: chasezou09
content:
<p>How to disable First party cookie isolation for one site. </p><p>I have an exstention that talks with the site, but it cant talk to it unless I have first party cookie isolation disabled. How can I disable it for one site only? </p><p>Also, what is the difference between not having first party cookie isolation and having it on. </p>


created: 2021-10-20T04:17:01-07:00
updated: 2021-10-20T10:59:18-07:00
title: Banking Log-in problem
tags: mobile;fix-problems;
product: firefox
topic: basic-browsing-firefox
locale: en-US
answers: 1452488;
creator: raynmaggie
content:
<p>When trying to log into my Barclays Bank account with Samsung laptop (previously trouble free) I get: 'Bad request Your browser sent a query this server could not understand'. I'm able to access account with my Samsung phone app. </p>


created: 2021-10-20T03:55:24-07:00
updated: 2021-10-20T09:06:50-07:00
title: Revert UI change (tabs are now below the search bar)
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1452413;1452416;1452446;
creator: gonzaleras_95
content:
<p>Hi all,  </p><p>I am a Linux user (Manjaro) and I've been using Firefox for ages now. I got hold of another computer recently, and I just installed Manjaro Gnome on it as well. I started Firefox, and suddenly I see a UI change, which I don't think is an update, but who knows. In this version of firefox the search bar (along with the new tab, refresh, pocket, etc buttons) are abobe the tab list (which spans the full width). You can see it here <a href="https://imgur.com/a/idqp5jb" rel="nofollow">https://imgur.com/a/idqp5jb</a> </p><p>Moreover, i tried changing themes via the Add-ons Manager and they can't be applied.   </p><p>When using the Troubleshooting mode, Firefox is back to normal! But in normal mode it is not, so I am not really sure what the problem is. I would be thankful if you could tell me how to fix this. </p>


created: 2021-10-20T03:33:14-07:00
updated: 2021-10-20T03:33:14-07:00
title: How to disable mDNS in Firefox?
tags: linux;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: goodmirek
content:
<p>On Linux, when running: sudo netstat -lnp </p><p>I get the following output: Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name     udp        0      0 0.0.0.0:5353            0.0.0.0:*                           2436/firefox </p><p>I see that Firefox listens on UDP port 5353 (mDNS). I do not like that, since the computer has public IP address. I tried to look for ways how to disable mDNS in Firefox, without any luck. </p><p>Please could anyone advise how to disable mDNS in Firefox? </p>


created: 2021-10-20T03:27:26-07:00
updated: 2021-10-20T03:27:26-07:00
title: lockwise dont remember password after update from 88 to 93 ver
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: merror
content:
<p>after update from 88 to 93ver lockwise dont show password and no add new one. </p><p>external program passwordfox show more than 180 password </p><p>please help </p>


created: 2021-10-20T03:06:47-07:00
updated: 2021-10-20T11:23:17-07:00
title: Close current tab by pressing window close button?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1452491;1452495;
creator: phunkiesoul
content:
<p>I had Fast Close Tabs addon for Firefox 56 but it does not work in newer FF versions. The addon changed FF's window close button behaviour so that when pressing the window close button only the current tab was closed. This was very convenient and fast way to close a tab because it did not require careful mouse aiming (when window is maximized) or keyboard shortcut. Just move mouse pointer to top right corner of the screen and click. </p><p>My understanding is that it is not possible to do similar addons anymore. But I was wondering is it possible to get similar behaviour by using firefox autoconfig file? </p><p>There are two events that I have found: - quit-application-requested - browser-lastwindow-close-requested </p><p>I don't know which one is the correct one and how to change it's behaviour. </p><p>I guess I must use Services.obs.removeObserver method but no idea how. </p>


created: 2021-10-20T02:42:03-07:00
updated: 2021-10-20T13:44:23-07:00
title: Unable to add Exception to > Enhanced Tracking Protection
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452526;1452538;
creator: Firefox_Bug_Report
content:
<p>First of this issue is atleast 4 years old. I found various different people having this problem. <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1432644" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1432644</a> It should be a P5 not a P3. This official Mozilla article: <a href="https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus" rel="nofollow">https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus</a> Does NOT work. </p><p>I am trying to add an expection to tracking protection but there is no such option, as descriped at Bugzilla. In the adress bar i removed the tracking protection for a website. But it was NOT added to the exception list. I dont allow 3rd party cookies and auto delete cookies when closing Fox. I think that is the reason why it's not working, if this is the case it's a bug. </p><p>What i actually tried to do, using dark-theme from duckduckgo permanently. Because as right now, i must change the theme every single time i reopen Firefox. This is Bull**** honestly. Even when i add duckduckgo as an addon, it does not save the dark theme! </p>


created: 2021-10-20T00:52:48-07:00
updated: 2021-10-20T01:25:37-07:00
title: Media keys not working on Firefox browser
tags: desktop;customize;windows-81;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: soapmuncher
content:
<p>Media keys are not working on Firefox though they're working just fine on Chrome. I can pause playing media in an <strong>active</strong> tab only with space. I'm unable to use the seek back, forward and pause buttons. It's kind of annoying that I have to open the background tab where the media is playing and pause it with space or my mouse when I could simply hit the pause button while working. I've tried disabling and re-enabling media.hardwaremediakeys.enabled in about:config but nothing happened :( Thanks. </p>


created: 2021-10-19T22:35:31-07:00
updated: 2021-10-20T02:37:55-07:00
title: Keep receiving error reference code:
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452396;
creator: jrlr11
content:
<p>fire fox says use another browser  ref: code 18.1ee1dd17.1634707036.d74a3e  or  18.95e1dd17.1634600945.56d92abf when i login how do I fix it Jon R </p>


created: 2021-10-19T22:27:29-07:00
updated: 2021-10-20T01:29:16-07:00
title: The Options size has increased alot with your new upgrade.
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
answers: 1452374;1452378;1452381;1452387;
creator: mmn.man
content:
<p>The Options size has increased a lot with your new upgrade. </p><p>Please tell me how to decrease the size of the options so that I can see more options in lesser space. </p><p>Manu John </p>


created: 2021-10-19T22:14:43-07:00
updated: 2021-10-19T22:41:47-07:00
title: Yahoo Mail
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452375;
creator: Lindahalt
content:
<p>I get this message when I try to logged into my Yahoo Email. </p><p><br> The latest version of AT&amp;T Yahoo Mail is not supported on your browser. Please use a supported browser below or use basic Mail, it keeps coming up no matter how many times I try to reinstall Firefox. </p><pre>   Open now    Microsoft Edge    Requires Edge 15 or newer    Download    Google Chrome    Download    Firefox    Continue    Continue with basic Mail    This version has fewer features but supports older browsers. </pre>


created: 2021-10-19T19:41:38-07:00
updated: 2021-10-20T12:16:47-07:00
title: Lost tabs, already tried system restore and recovering sessionstore files from shadowexplorer
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1452371;1452376;1452379;1452380;1452444;1452504;1452509;1452512;1452513;1452515;
creator: andrewln627
content:
<p>Today, after I tried to uninstall some mouse drivers leading to a freeze and reboot, my firefox upon starting lost hundreds of open tabs I had, only restoring 1 tab which I am pretty sure I did not even have open. I have already followed solutions in similar problems like this (<a href="https://support.mozilla.org/en-US/questions/1310742" rel="nofollow">https://support.mozilla.org/en-US/questions/1310742</a>), which did not work. First I used shadowexplorer to recover sessionstorebackup files from a restore point on 10/15, most of which did not seem to open anything when using them with the scrounger tool. One of them did open, however it only showed 2 tabs when I would have had hundreds. None of these files did anything when I renamed them to sessionstore.jsonlz4 and placed them in the appropriate folder, even if I deleted the original sessionstore file. Firefox also seemed to be able to recover tabs which I opened after the loss of the original tabs, and renaming and replacing of the sessionstore file until I tried deleting the entire sessionstore backups folder. </p><p>I also tried simply doing a system restore back to 10/15, which also failed to help. After doing a system restore, I also tried the whole process of recovering sessionstore backup files and replacing them again, however nothing changed again. I also tried recovering the sessionstore.jsonlz4 file directly and using that to replace my current sessionstore.jsonlz4 file, but that also did not work. The replacement files do seem to contain tabs, as most of them are around a couple MBs large, but after I place them in and restart firefox they get reduced in size back to almost nothing. </p><p>The only thing I have not tried is using files from an even older restore point on 10/12, although after having restored to the 10/15 point my 10/12 restore point seems to have disappeared. I can try undoing the restore in order to try to view the 10/12 restore point again, but this process takes multiple hours and I would rather not. </p>


created: 2021-10-19T19:38:49-07:00
updated: 2021-10-19T22:10:17-07:00
title: search engine
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1452366;1452367;1452369;
creator: primalbaily
content:
<p>I can not figure out how to add a search engine.  I want to add qwant as My search engine can you please explain how to do it step by step to someone who has no idea what there doing? </p>


created: 2021-10-19T18:16:58-07:00
updated: 2021-10-20T14:46:17-07:00
title: Automatic calls to many Google services on launch (Windows 10, desktop)
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1452358;1452361;1452372;1452389;1452436;1452549;
creator: hiciya6568
content:
<p>Hello! Something in my Firefox installation seems to be making several Google network (<a href="http://google.com" rel="nofollow">google.com</a> / <a href="http://forcesafesearch.google.com" rel="nofollow">forcesafesearch.google.com</a> / <a href="http://www.youtube-nocookie.com" rel="nofollow">www.youtube-nocookie.com</a> / <a href="http://m.youtube.com" rel="nofollow">m.youtube.com</a>, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see. </p><p>I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: <a href="https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections" rel="nofollow">https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections</a> and still the calls occur </p><p>I am on Windows 10, with FF v93. </p><p>Thanks very much! </p>


created: 2021-10-19T17:29:34-07:00
updated: 2021-10-19T22:13:43-07:00
title: Default Search Engine keeps resetting.
tags: desktop;privacy-and-security_1;windows-81;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452365;1452370;
creator: darren20
content:
<p>I have set my default search engine as duckduckgo, however everytime I restart the browser it has reset to google. Is there any way to make the change stick? </p>


created: 2021-10-19T17:14:39-07:00
updated: 2021-10-19T17:14:39-07:00
title: Extension
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: es
creator: ggccvv1941
content:
<p>Hola, </p><p>No logro que la extensión de una billetera aparezca en la barra. Quizás es porque la eliminé del panel. Cuando quiero que vuelva a aparecer no lo consigo. </p>


created: 2021-10-19T17:09:40-07:00
updated: 2021-10-19T18:04:37-07:00
title: raither Preview file then download
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452348;
creator: bflurn1
content:
<p>Every time I want to open and see PDF file it gets download. I want  automatic downloading to be stopped. Help suggested to use options, but I could find them. </p>


created: 2021-10-21T16:51:03-07:00
updated: 2021-10-21T16:51:03-07:00
title: Forefox corrupted
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: ronsamwil
content:
<p>I have a problem with Firefox on my desktop. I was accessing some information from a Canadian government website when a new search responded with an Access Denied message, I repeated this with other government of Canada websites with the same result, the content of those messages are as follows: First CRA Access Denied You don't have permission to access "<a href="http://www.canada.ca/en/revenue-agency.html" rel="nofollow">http://www.canada.ca/en/revenue-agency.html</a>" on this server. Reference #18.cc58d617.1634682762.4c16e09  Next Service Canada You don't have permission to access "<a href="http://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html" rel="nofollow">http://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html</a>" on this server. Reference #18.cc58d617.1634681151.4aae992  Finally the main Government of Canada webpage You don't have permission to access "<a href="http://www.canada.ca/en.html" rel="nofollow">http://www.canada.ca/en.html</a>" on this server. Reference #18.cc58d617.1634683027.4c6baf5  I then successfully accessed a number of other pages and it appears that I am denied access only to the Canadian government server. I was able to successfully access the same Canadian government information from 2 laptops. Next I installed Microsoft Edge on the same desktop and had full access to everything. Problem appears to be Firefox - Action: 1.	Uninstalled Firefox using Revo Uninstaller Pro, this program is supposed to remove all evidence of the uninstalled program. 2.	Restarted computer. 3.	Downloaded and ran the current Firefox Installer program. 4.	Despite my uninstall actions the Firefox installer detected previous installation and completed a fresh installation back to where we started. Obviously the problem is with Firefox installed on this desktop, How can I solve the issue? There apparently must be some contaminated file(s) remaining 2 possibilities, Revo's deletion is still in the Recycle bin and I now note that there is an "Old Firefox Data" folder with the Desktop files. How can I completely remove all traces of Firefox from this computer so that we can make a fresh start? I  wish to keep using Firefox. </p>


created: 2021-10-21T16:39:41-07:00
updated: 2021-10-21T16:39:41-07:00
title: Synch from phone to new FF desktop?
tags: linux;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: RochDoug
content:
<p>When I got my Android phone, sync (from desktop to phone) worked nicely. My laptop was permanently damaged in a fire, and my latest backup of FF folders is two weeks old. (I'm guilty - I know!). Bookmarks still appear on my phone, including a few I added just hours before the fire. If I log into FF on the new desktop, will it pull all the bookmarks from the phone? Or will its brand new (and empty) bookmark file tell the phone to dump its bookmarks too? </p><p>In other words, who's in charge in a situation like this? The desktop or the phone? </p>


created: 2021-10-21T16:04:31-07:00
updated: 2021-10-21T16:31:59-07:00
title: facebook container
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452778;1452781;
creator: grnlksea
content:
<p>I think I have added the facebook container extension, but I don't see an icon on my toolbar.  Is it really functioning on my mac??   I have very high privacy settings with firefox. </p>


created: 2021-10-21T15:56:21-07:00
updated: 2021-10-21T16:40:01-07:00
title: Firefox suddenly saving Audible files as mpeg4 video files instead of aax
tags: mac-os;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452785;
creator: fidele1922
content:
<p>For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. However, unlike audio .mp4 files, Firefox is encoding them as VIDEO .mp4 files. The files do not open in iTunes nor media player as (obviously) they aren't actually video files. </p><p>The files download properly as .aax files in Safari and Chrome so this is a Firefox issue and a recent one at that; thus, it could be related to the recent Version 93 update. There are a few others who have mentioned this issue in the community forum, but as far as I can tell no one at Mozilla has actually addressed the issue or offered help. </p><p>Yes, you can change the file extension to .aax once downloaded and it opens fine. The point is that there is no discernible reason the files should be categorized as video files in the first place, and since this function has been working for years until recently this seems like a bug the Mozilla team should fix. </p>


created: 2021-10-21T15:43:48-07:00
updated: 2021-10-21T15:43:48-07:00
title: can not open AOL Emails.
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: jmlgabalx
content:
<p>I do not know if it is Firefox, AOL or router that is the problem,  But I do not have this trouble with gmail or Yahoo.  I hate AOL now and I have had it for years!  If you can't find the problem I want to forward automatically all my AOL emails to Yahoo. I prefer yahoo to gmail I don't like their format! </p>


created: 2021-10-21T15:34:28-07:00
updated: 2021-10-21T15:34:28-07:00
title: Browser isn't opening up at all! Quickly shutting off and asking to report crash!
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: confused__user
content:
<p>I have used Firefox on Tues, but starting yesterday I am unable to open the browser at all. I uninstalled and reinstalled multiple times and haven't had any success. I recently end tasked Cortana. Is that why I can't open the browser? Or is it something else. Please help. Nothing online seems to work for me. Mind you I can open and use other browsers. Thank you in advance. </p> <ul><li><ul><li><ul><li>i get no other explanation from firefox. just the crash reporter popup and maybe a "do you want to refresh" popup. </li></ul> </li></ul> </li></ul>


created: 2021-10-21T15:07:25-07:00
updated: 2021-10-21T15:13:24-07:00
title: I am trying to download a Firefox upgrade but I cannot find the MD5/SHA1 checksums; where is it?
tags: linux;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452775;
creator: egbertst1
content:
<p>I am trying to download a Firefox upgrade but I cannot find the MD5/SHA1 checksums; where is it? </p>


created: 2021-10-21T15:01:24-07:00
updated: 2021-10-21T15:01:24-07:00
title: Book Marks are missing
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: lady5iron
content:
<p>All my book marks are gone.  I tried what was suggested to restore them but it did not work.  HELP! </p>


created: 2021-10-21T14:55:46-07:00
updated: 2021-10-21T14:55:46-07:00
title: Constantly losing connection on webpages, even when I have access on phone and in other windows.
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: teresavliddell
content:
<p>I get an error message saying Firefox failed to connect to the server. At the top it says server not found. This happens several times an HOUR! It's drivig me crazy. </p><p>Sometimes the connection comes back after reloading page, sometimes takes 29 minutes. I'm tired of restarting router. Waiting seems the only way. I have a Dell laptop with AMD processor which is my fastest yet, no problems with that. I use very little space, there's plenty free. I have a talktalk router which is not covered by any furniture and is off the floor. There's only my sofa between my laptop and router.  </p><p>As said in the title, other browsers and my phone work when FF doesn't. Sometimes other tabs work in the same window when one to more don't.  </p><p>I have Midori which I have to use for sound as firefox has stopped playing sounds for some reason. I've tried several recommended fixes to no avail [any ideas on this would be gratefully received!  </p><p>I really don't want to refresh FF as I am fearful of losing my bookmarks. I don't want another browser either for the same reason.  </p><p>Any suggestions would be very welcome! </p><p>I clear the cache and use Glary Utilities to keep my </p>


created: 2021-10-21T13:55:40-07:00
updated: 2021-10-21T16:47:18-07:00
title: How to rearrange bookmarks in the Firefox Sidebar ?
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1452786;
creator: Mike109
content:
<p>When I do a search in the Sidebar, the bookmarks always appear to be in same order as they are in the main menu with the newest at the bottom of the list. </p><p>However I just added 4 new ones &amp; 3 are at the bottom but 1 is at the top in the Sidebar. Yet all are at the bottom in the main menu. I’d like to keep all 4 grouped together but cannot drag any of them into place. </p><p>I deleted &amp; re-saved the bookmarks. When saving, the first one added appears at the top of the Sidebar search list &amp; the other 3 at the bottom. </p><p>Somewhere along the way, when I edited a couple of the names the top one swapped places with one of the bottom 3 in the Sidebar. Yet they’re all in their original order at the bottom of the main menu. </p><p>Any idea why the Sidebar is changing the order? </p>


created: 2021-10-21T13:47:34-07:00
updated: 2021-10-21T13:47:34-07:00
title: can't restore passwords or bookmarks
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: wdjohnson3
content:
<p>Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10. </p><p>In prep, I did a backup with the SW bundled with my USB Seagate BackupPlus. On the same drive, I did a backup with Win7's backup tool. I exported bookmarks.html and bookmarks.json to the drive being upgraded. </p><p>The shop saved &amp; restored ONLY the tree under users/ ... and likely, not all of that. Searching what was restored yields no match for "appdata", "prefs.js", etc </p><p>Worse, the backups I took with the Win7 and Seagate tools also  seem to lack the files needed to restore my many site passwords. I'm hoping you can tell me how to recover those passwords. </p>


created: 2021-10-21T13:26:25-07:00
updated: 2021-10-21T14:37:48-07:00
title: Manually download firefox update
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452742;1452757;1452759;1452768;
creator: romon1
content:
<p>I have an isolated computer and need to update firefox on it.  Where can I get the firefox update file so that I can put it on a dvd to be installed on my isolated computer? </p>


created: 2021-10-21T13:16:58-07:00
updated: 2021-10-21T13:16:58-07:00
title: Remove "Don't allow" checkbox in firefox prompt
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: k.shehbaz
content:
<p>Subsequent prompts after the first prompt has a Don't allow prompts from this host again checkbox. I want to <strong>remove</strong> this checkbox and always allow prompts from the host. The prompt is generated using JavaScript confirm box. Is there a setting in firefox that can help me achieve this? I have tried playing around with notification settings but that hasn't helped me </p><p>Attached is a photo with the prompt that shows the checkbox which I want to remove. Sorry for the bad quality </p>


created: 2021-10-21T13:07:48-07:00
updated: 2021-10-21T14:30:40-07:00
tags: windows-7;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452760;
creator: helenbarron
title:
Unable to access usps website from home, but it came up in the staples store where I took my computer to clear the cache...all that has been done, but cannot access it from home...what does that tell you?

content:
<p>cannot access usps website from home, but it came up easily in the staples store.  all cache has been cleared but when i got home, I still got the message "you do not have access to this website"  I have been using it to get stamps for years.   any Ideas about what's wrong? </p><p>Thank you,  Helen Barron &lt;email-removed&gt; </p>


created: 2021-10-21T13:02:08-07:00
updated: 2021-10-21T14:33:07-07:00
title: Bookmarks recovery
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1452761;1452762;1452764;
creator: Kligh
content:
<p>Hi, I've forgotten my firefox password, so I had to change it. After this, I lost my bookmarks. Is it possible to recover them? (I don't have buckup files. I recently reinstalled windows so I also has no data in %APPDATA%\Mozilla\Firefox\Profiles\ ) </p><p>Regards, Marcin Sawicki </p>


created: 2021-10-21T13:00:22-07:00
updated: 2021-10-21T14:45:32-07:00
title: Can I operate my windows 10 PC with 93.0 (64-bit) and 52esr concurrently?
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452770;
creator: vincec44
content:
<p>I have security cameras set up outside the house and I need D-Link programming to operate them through my windows 10 PC and they claim that to operate them I would need 52ESR to make the program work.  My question is can I download 52ESR and still have 93.0 (64bit) on my computer.  I know it sounds a rather silly question, but the cameras are on 24hour record and that would mean that 52ESR would be running 24 hours a day and I am currently using 93.0 for my daily needs.  I am just an old fogey trying to get along and any help would be greatly appreciated.  Thanks in advance.  Vince </p>


created: 2021-10-21T12:47:32-07:00
updated: 2021-10-21T14:28:35-07:00
title: about:config
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1452763;
creator: primalbaily
content:
<p><strong>network.http.max-connections</strong> and all the others that came up with it which are network.http.max-connections-per-proxy, network.http.max-connections-per-server and network.http.max-urgent-start-excessive-connections-per.host.  Can you please explain what each one does and what would happen if I increased the number. </p>


created: 2021-10-21T12:46:12-07:00
updated: 2021-10-21T12:46:12-07:00
title: Slow printing on Mac
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: egutwillig
content:
<p>Printing pages from firefox browser to my printer is extremely slow. I followed troubleshooting steps including shutting off print preview in firefox. I posted a bug report but haven't received any further assistance. </p>


created: 2021-10-21T12:42:51-07:00
updated: 2021-10-21T12:42:51-07:00
content: <p>Problems described in the subject </p>
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: munsonj1
title:
Having mouse problems after update; with tabs at the top, if I try to scroll to tabs on the left it instantly scrolls back to the right....also scrolling problems in websites and drop down menus (not having this issue with other programs like Excel, etc)


created: 2021-10-21T12:24:41-07:00
updated: 2021-10-21T13:15:40-07:00
title: Formatei a Máquina e ao logar novamente no Mozilla meus Favoritos não aparece
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: pt-BR
answers: 1452740;
creator: luiz.galante
content:
<p>Boa tarde... vejam se podem me ajudar? Hoje formatei meu notebook, mas antes de formatar, verifiquei se meus favoritos estavam sincronizados, e estava.  Depois que o notebook foi formatado, eu fiz o login novamente com meu email, mas não veio nada dos meus favoritos, é como se fosse a primeira vez que eu tivesse logado meu email na conta.  Não fiz backup achando que essa sincronização iria garantir meus dados... tenho vários favoritos, contas, senhas, etc... e gostaria muito de recuperar, será que conseguem me ajudar? </p>


created: 2021-10-21T12:23:02-07:00
updated: 2021-10-21T15:07:59-07:00
title: Being coerced into sync by Firefox browser
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1452771;1452774;
creator: ehgerritsen
content:
<p>Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc..  </p><p>I will NEVER sync because I do not intend to give you in a neat wrapper what others pay you for, I want to remain anonymous as much as possible, and I certainly do not intend to give ANYBODY a neat package of linked and authenticated accounts etc. about myself. That is why I am not on FB, Twitter, LinkedIn etc etc.. </p><p>STOP demanding I do this SYNC shit. Or I will tell everyone I work with, play with, etc to NEVER us any Mozilla products as sooner or later, they are going to blackmail you. </p>


created: 2021-10-21T12:09:43-07:00
updated: 2021-10-21T14:51:01-07:00
title: sign in question
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452772;
creator: armand56561
content:
<p>Why do you keep asking me if I want to stay signed in every time I sign in. when I say do not show this again Nothing Happens. Please delete this box. It is Annoying to say the least. Please Delete. </p><p>Armand Ouellette </p>


created: 2021-10-21T12:00:38-07:00
updated: 2021-10-21T12:22:31-07:00
title: Facebook cookie and data storage removal
tags: mac-os;desktop;cookies;firefox-930;
product: firefox
topic: cookies
locale: en-US
answers: 1452733;
creator: GlobalNomad
content:
<p>I am having problems clearing Facebook cookies and data storage. I have cleared the cache numerous times and always FB is at the top of the list with 0 cookies but 17,179,869,184GB Data Storage. I delete that as well and it comes back. I have run my Smartscan and optimized. This showed up recently and it makes Firefox very, very slow. What are some other options to try </p>


created: 2021-10-21T11:55:02-07:00
updated: 2021-10-21T11:55:02-07:00
title: Radio Button Selection Not Showing In Generated PDF
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: dalyan.kosar
content:
<p>When I download a PDF with certain radio buttons selected, if I open up the PDF in the Firefox PDF-viewer, a certain radio button value isn't displayed as being selected. When I open up the same PDF in any other browser or Adobe acrobat, the radio button is shown as being selected. </p><p>This issue is a major blocker for our project and we would love to get a resolution on this ASAP. </p><p>Thanks, Dalyan Kosar </p>


created: 2021-10-21T11:38:25-07:00
updated: 2021-10-21T11:51:33-07:00
tags: desktop;beta;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452720;
creator: thangamajog
title:
Unable to access "my social security account" on ssa.gov Of course ssa support claims Mozilla Firefox Browser is issue 202110211333

content:
<p>Unable to access "my social security account" on <a href="http://ssa.gov" rel="nofollow">ssa.gov</a>. Of course ssa phone support (and every other website i have issues with) claims Mozilla Firefox Browser is the issue 202110211333 </p><p>It's been over 2 months I have been attempting contact with them by phone, email, online. I have cleared cache, updated browser, etc. Please assist. </p><p>Gratitude's in advance! </p><p>fyi: image upload keeps cycling....sending without images. </p>


created: 2021-10-21T11:24:41-07:00
updated: 2021-10-21T16:36:00-07:00
title: Updates
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452773;1452782;
creator: garry.oman
content:
<p>I have checked to see the update status of Firefox. </p><p>I am informed that it is up to date and is running V93.0 64 bit. It is my understanding that V95.0 is available. Am I correct or doing something wrong? </p><p>Thank you for the help. </p>


created: 2021-10-21T11:19:53-07:00
updated: 2021-10-21T11:32:28-07:00
title: screenshots don't work
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452711;
creator: ristaird
content:
<p>I am trying to restore the take screenshot icon. The suggested remedies do not work. Take screen shot does not come up as an option, no matter on which part of the page I right press. Also, control + shift + s does not work. Finally, the screenshot icon does not show up in my list of icons to be transferred to the toolbar, so I can't do that either. How do I fix this? I use screenshot a lot, especially the option to take a shot of part of a screen. </p>


created: 2021-10-21T10:30:13-07:00
updated: 2021-10-21T10:44:36-07:00
title: installing on linus
tags: desktop;download-and-install_1;windows-10;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452693;
creator: primalbaily
content:
<p>I now have Linux Mint 20.2 Cinnamon and have downloaded Firefox 93 and Nightly from the main site and extracted both of them but for some reason the file that appears to be the file to open Firefox won't work.  Can you tell Me what I have done wrong?  I know VERY very little about Linux please explain the answer in great detail. </p>


created: 2021-10-21T08:54:25-07:00
updated: 2021-10-21T10:59:35-07:00
title: Firefox 93: I can't even type!
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452697;
creator: StevenCee
content:
<p>Ever since I updated, typing has become incredibly challenging... There's big delays in the words showing up, letters come out in the wrong places, &amp; it doesn't improve even when I clear cache, clear memory, &amp; refresh pages. I don't know what else to do. Should I delete and re-install Firefox, or replace this with the previous version? </p>


created: 2021-10-21T08:35:42-07:00
updated: 2021-10-21T08:35:42-07:00
title: Send telephone number/link to Android
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: ikeeki320
content:
<p>Using FF on Mac and have an Android phone. In Chrome I am able to click on a linked phone number and send it to my phone to make a call instead of opening an app on my Mac like FaceTime. Is there a way to send the phone number to my Android from FF? </p>


created: 2021-10-21T08:34:13-07:00
updated: 2021-10-21T08:34:13-07:00
title: Barra de escritura
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: es
creator: fabian.cabrera.ortiz
content:
<p>El problema sucede cuando clicas en alguna letra de la pantalla y sale la barra de escritura, mucahs veces esto se hace incómodo y despues de restablecer firefox multiples veces el problema sigue. </p>


created: 2021-10-21T08:28:35-07:00
updated: 2021-10-21T09:08:56-07:00
title: 3 unwanted search engines that I cannot remove.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452659;1452660;
creator: rich.prince@gmail.com
content:
<p>I have recently, last 60 to 90 days, keep getting 3 (three) search engines (in the attached image) that I cannot remove.  I can remove them locally for the instance that FireFox is active, however, when I close FireFox and open FireFox again, go into settings/search/search shortcuts/search engines - review the search engine window there they are again. </p><p><strong>Yahoo by template search </strong> Freshy search Sponsored search by quickforms<strong> </strong> </p><p>In reading on possible issues within FireFox, it suggests that an add-on may have introduced those to my computer and I was not able to locate any add-ons  with any of the words from those 3 names above. Can you advise on a process to remove those 3 search engines permanently? </p><p>I thought of uninstalling FireFox and reinstalling, my question is would all my Bookmarks and cached passwords get deleted with the uninstall? </p><p>Thanks for looking into this for me. </p><p>Foxer from 2004 </p>


created: 2021-10-21T08:27:01-07:00
updated: 2021-10-21T09:23:21-07:00
title: menus very short
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452661;1452669;
creator: jvosburgh15
content:
<p>All the firefox menus are suddenly very short.  Unable to take screen shot as when I try with the Snipping Tool, the menu disappears.  Windows 10, Firefox version 93.0 (64 bit) </p>


created: 2021-10-21T08:12:49-07:00
updated: 2021-10-21T10:07:46-07:00
title: Need to install older version
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452664;1452678;1452682;1452686;
creator: michael432
content:
<p>I downloaded the updated version of Firefox and replaced the old version, but my system won't accept the newer version.  How do I reinstall the older version for my Mac. </p>


created: 2021-10-21T07:16:06-07:00
updated: 2021-10-21T09:58:42-07:00
title: How to remove multiple cpoies of the same bookmark?
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1452684;
creator: bzyma
content:
<p><strong>bold text</strong>How to remove copies of the same book mark? Sometimes I have five or more copies to the same book mark. I think this comes from changing browsers again and going back to Firefox. </p>


created: 2021-10-21T06:13:14-07:00
updated: 2021-10-21T11:02:09-07:00
title: no sound
tags: desktop;cookies;windows-10;firefox-930;
product: firefox
topic: cookies
locale: en-US
answers: 1452699;
creator: infusion_96
content:
<p>i was  at <a href="https://totalbattle.com" rel="nofollow">https://totalbattle.com</a> and it gave me a message for cookies yesterday i accepted it ,but scince then my browser has no sound , i have closed browser and opened it up , restarted my pc , turned off  any extentions i can find  and still no sound . I used media player and i got sound there so i know it isn;t my hardware , also got sound in other games . Please help me figure out what happened and how to fix it , i ran out of ideas </p>


created: 2021-10-21T05:37:15-07:00
updated: 2021-10-21T14:33:14-07:00
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1452702;1452710;1452730;1452755;1452765;
creator: joshroper
title:
Forced to continuously update from "older version" when already using newest version = resets profile

content:
<p>This is happening on a regular basis and happening more frequently. results in a requirement to create a new profile. </p>


created: 2021-10-21T05:18:32-07:00
updated: 2021-10-21T05:18:32-07:00
tags: desktop;privacy-and-security_1;escalate;windows-10;admin;verificationemail;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: donovangregg25
title:
deletion of firefox account with the email address d2onovangregg@yahoo.com needed as i have no longer  got access to it

content:
<p>GOOD DAY FIREFOX OR MOZILLA SUPPORT I WOULD LIKE YOU.S TO DELETE MY FIREFOX ACCOUNT WITH THE EMAIL ACCOUNT d2onovangeregg@yahoo.com as i have no longer  got access to it </p>


created: 2021-10-21T02:45:55-07:00
updated: 2021-10-21T13:51:41-07:00
title: Automatically accept selected cookies when all cookies are deleted on exit
tags: desktop;cookies;windows-10;firefox-930;
product: firefox
topic: cookies
locale: en-US
answers: 1452714;1452748;
creator: robashcroftwales
content:
<p>I delete my cookies the end of each session. So when I reload FF and revisit any sites that require cookies I have to click to accept, which is tiresome. Can I set certain trusted sites to automatically recreate cookies? I find the 'manage data' panel very confusing - I'm not sure what I'm blocking and allowing. Please see screen shot of settings. </p><p>Windows 10 PC. Not using private mode. </p><p>Rob </p>


created: 2021-10-21T01:39:01-07:00
updated: 2021-10-21T10:06:34-07:00
title: Restore tabs on open when having more than one window open
tags: linux;desktop;tabs;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1452685;
creator: entodoays
content:
<p>I have set a number of pinned tabs and leave a few other tabs always open. I set Firefox to restore the tabs when I close it and reopen it. Most of the time I have just one Firefox window open and this works fine. Occasionally, however, I need to open a second window usually with just one tab and if I forget and close the main Firefox window with the pinned tabs, etc before the single window one, Firefox reloads this single tab when I reopen it. Is there a way to avoid this behaviour? </p>


created: 2021-10-21T01:36:25-07:00
updated: 2021-10-21T08:55:44-07:00
title: Scomparsa la X per cancellare il testo nella finestra ricerca tra i bookmarks
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: it
answers: 1452654;1452655;
creator: qmax1
content:
<p>Magari mi sbaglio io, ma ho sempre utilizzato la finestrella della ricerca tra i bookmarks in alto a sinistra, e ricordo che c'è sempre stata la X per cancellarne il contenuto. Non ho idea di quando esattamente sia scomparsa, ma nella v93 non c'è più. </p><p>Tnx </p>


created: 2021-10-21T01:05:11-07:00
updated: 2021-10-21T04:35:20-07:00
title: Firefox very slow & stop any responding without any notification
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452613;
creator: arafathossain338
content:
<p>I'm using intel core I3 8th generation PC with 5Mbps internet. But when I enter a website scrolling response delay &amp; sometimes fridge. I need solution otherwise I've to uninstall Mozilla Firefox. For your info, I love using Firefox but now I'm helpless. Because, I've to work with browser minimum 8 hours in a day. Please take this issue urgently and help me. </p><p>Note: There ware no issue before update Firefox version 93.0. </p>


created: 2021-10-21T01:00:40-07:00
updated: 2021-10-21T01:00:40-07:00
title: Migrating normal Firefox profiles to Firefox ESR ones
tags: desktop;download-and-install_1;escalate;esr;windows-10;enterprise;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: carmik
content:
<p>We have around 1000 Firefox installations on our government organization, all installed via the Firefox MSI installer. Unfortunately, we came late to realize that the Firefox ESR would be a much more suitable product, compared to the normal Firefox branch. </p><p>Now, some years ago we would simply mass uninstall the normal Firefox and mass install the (latest) ESR version and all would be well. Problem is that we have to keep existing profiles (including passwords/bookmarks etc), something that is not supported in the latest Firefox builds. </p><p>Can anyone offer some advice/"hacks" to accomplish this? Note that whatever we'll do, we'll have to do it automatically, we lack the man-power to do this manually on a system by system basis... </p><p>Thanks in advance for any information provided. </p>


created: 2021-10-21T00:07:41-07:00
updated: 2021-10-21T00:07:41-07:00
title: Pocket Won't Lod - appears to be in a loop
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: tomcrossonsr
content:
<p>In Firefox - trying to access Pocket to save some files....but POCKET won't load.  It appears it's in a loop. </p>


created: 2021-10-21T00:07:28-07:00
updated: 2021-10-21T04:40:26-07:00
title: Updated Firefox does not display some content on my Joomla website www.oz4034.com
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452614;
creator: admin468
content:
<p>I have been a Firefox user for over a decade. It is the best &amp; most secure browser. Unfortunately the recent Firefox upgrade no longer displays a module in the left column of my website <a href="http://www.oz4034.com" rel="nofollow">www.oz4034.com</a>. I hadn't changed anything, and Google Chrome displays it correctly, so take a look. Don't know what has changed. Please advise ! </p>


created: 2021-10-20T20:14:13-07:00
updated: 2021-10-20T20:14:13-07:00
title: How do you CHANGE the location (away from Drive C) where Firefox stores temporary files (reprise)?
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: Darkeforce
content:
<p>I'm trying to find a way to change where Firefox 93 stores my temporary internet files away from C Drive to a different drive to reduce lag. I found an article on how to do it using the about:config utility, but I can't do what that article describes — right-clicking in the about:config browser does not give me the option to create a new string; there is no "new" option. </p><p>How do I change this in Firefox 93? </p>


created: 2021-10-20T20:06:10-07:00
updated: 2021-10-21T09:39:33-07:00
title: firefox and My Yahoo home page
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452617;1452672;
creator: dwebspider
content:
<p>I am having the same problem on firefox and Edge in loading the My Yahoo page. Very slow and it takes several retry's to get all information displayed correctly. </p>


created: 2021-10-20T20:05:44-07:00
updated: 2021-10-20T20:05:44-07:00
title: Increase storage capacity / Aumentar capacidad de almecenamiento
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: es
creator: alex.araque
content:
<p>On some pages when I enter information in forms a certain number is stored, but I want that capacity to be a little larger. How can I do it. </p><p>En algunas páginas cuando ingreso información en formularios se almacena cierto número, pero quiero que sea un poco más grande esa capacidad. Como puedo </p>


created: 2021-10-20T19:35:19-07:00
updated: 2021-10-20T19:35:19-07:00
title: Add ons.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: masonjlee2809
content:
<p>Hello, I uploaded a Add on Theme, It says Firefox Browser Add-ons and it says " Installation aborted because the add-on appears to be corrupt." What do i do? The link to it is  <a href="https://addons.mozilla.org/en-US/firefox/addon/mix-of-colours/" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/mix-of-colours/</a> </p>


created: 2021-10-20T18:34:49-07:00
updated: 2021-10-21T16:39:32-07:00
title: Firefox and Audible.com
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452784;
creator: seschreiber
content:
<p>Hi all, For years, I have used Firefox to download audiobooks from <a href="http://Audible.com" rel="nofollow">Audible.com</a>. I go to <a href="http://Audible.com" rel="nofollow">Audible.com</a>, open my library, click download, and then a pop up shows the .aax file I'm going to download. The problem - In the past week, the pop up window now shows that I'm about to download a .mp4 file. That doesn't play nice with Apple Books or my iPhone. I've called Audible several times, but they haven't been able to help. If I use Safari, the .aax file is downloaded correctly. This is a Firefox issue. Any ideas here? </p><p>Thanks for your time and help! --Scott </p>


created: 2021-10-20T18:25:59-07:00
updated: 2021-10-20T18:25:59-07:00
title: Transfer of Local Folders
tags: mobile;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: CFryer
content:
<p>I have just bought a new laptop and followed the directions to copy my profile across.  It did not copy or transfer my local folders though.  I have seen some old threads about this but need it broken down very simply please as I am zero technology geek  </p>


created: 2021-10-20T18:22:03-07:00
updated: 2021-10-21T06:59:17-07:00
title: Internet history
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452587;1452619;1452639;
creator: tld6008
content:
<p>I have an issue where I think someone hacked my computer and accessed internet sites causing financial problems for me. When I search the internet history 4 and 5 months back I get the same results for month 4 as I get for month 5. I know the location and times I am looking for but they are not showing up in the history (thinking that I did this and don;t remember). Ay idea how I can determine if access was established by my computer or why I am seeing duplicate information on different months? </p>


created: 2021-10-20T18:05:23-07:00
updated: 2021-10-20T18:23:11-07:00
title: Web API: WebGPU
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1452581;
creator: primalbaily
content:
<p>I have Firefox Nightly and noticed the<strong>Web API: WebGPU</strong> possibility, please explain what it is for? </p>


created: 2021-10-20T17:54:51-07:00
updated: 2021-10-20T18:11:14-07:00
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452574;
creator: kathyandtonysmith
title:
firefox will not open gmail, this started on the 19/10/21 and I can find no answers. Looks like I will have to leave my favourite browser

content:
<p>firefox will not open gmail, this started on the 19/10/21 and I can find no answers. Looks like I will have to leave my favourite browser </p>


created: 2021-10-22T16:35:37-07:00
updated: 2021-10-22T16:35:37-07:00
title: Charges
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: mote-of-dust
content:
<p>Hello, Several months ago I purchased your VPN during the registration (creating a Mozilla account) process. I wasn't able to continue the registration process after the purchase and have been charged for several months of the VPN without being able to use it as it was never assigned to an account. Can I please have a refund and stop the payments coming out of my PayPal account under "mote-of-dust@gmx.com"? </p><p>Thank you </p>


created: 2021-10-22T15:43:40-07:00
updated: 2021-10-22T16:32:01-07:00
title: FireFox 93.0 does not work sandboxed
tags: windows-7;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1453045;1453056;
creator: sfbillm
content:
<p>Given the increasing number and sophistication of threats, I prefer to do most of my work on the Web with the browser sandboxed, using Sandboxie+ (latest version). </p><p>FF 92.x worked fine with Sandboxie+. </p><p>FF 93.0 does not. </p><p>FF 93.0 sandboxed will not open sites, including National Weather Service ones, local TV stations news sites, national news sites (e.g. Huffington Post), or will take 10+ minutes to open the sites that it will open. </p><p>Again, 92.x did not have these problems. </p><p>I've looked at the Settings values, and see no difference between the ones I had in 92.x and the ones in 93.0. </p><p>The latest Chrome (ugh) version works fine sandboxed - opens sites w.o. problems. </p><p>Is there a fix? </p><p>Thanks. </p>


created: 2021-10-22T14:56:00-07:00
updated: 2021-10-22T16:48:42-07:00
title: BSOD DRIVER POWER STATE FAILURE
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453043;1453059;
creator: walumg
content:
<p>I am using a Cambio W101 tablet with windows 10 21H1 and Firefox 93.0.    </p><p>After getting the BSOD with the error message DRIVER POWER STATE FAILURE I followed the recommended suggestions like checking the drivers, removing the sleep mode, changing the power options.   </p><p>I continue to get the BSOD only in one specific situation but frequently.  It is when I use Libreoffice as my active window, while Firefox is inactive in the background.  When I use either only Libreoffice or only Firefox as my active window nothing happens.  There has also not been problems with other programs.   </p><p>Does an inactive Firefox do something which triggers the BSOD? </p>


created: 2021-10-22T14:50:31-07:00
updated: 2021-10-22T15:31:24-07:00
title: Lost bookmarks
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1453031;1453032;1453036;
creator: ejstruan
content:
<p>Today y bookmarks disappeared. I can't recover them. When I use the Recover option and select a date of the file, nothing happens. Absent a recovery of the bookmarks, I'll have to move to another browser and I really don't want to do this. </p>


created: 2021-10-22T14:49:09-07:00
updated: 2021-10-22T15:18:51-07:00
title: Firefox style is incredibly hard to use
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1453029;1453033;
creator: phil6306an
content:
<p>Just trying to convert to Linux from windows (cinnamon 20.2) using the same display (3840 x 2160)  Firefox on Linux scrollbars are a lot narrower than on windows and menu bar icons are too small. I cannot find any settings to enlarge these on Firefox on linux.   </p><p>I estimate that the windows scroll bar is 300% wider than in Linux (Using screen ruler Linux scroll bars are 6 pixels and bitwarden icon is 12 pixels) </p><p>The usability of Firefox is questionable for me like this so I really hope there is a setting to make using Firefox a comfortable experience  ( I have default font set to 20 and default zoom to 150% ) </p>


created: 2021-10-22T14:19:23-07:00
updated: 2021-10-22T15:13:55-07:00
title: Firefox crashed and now does not let me load my profile
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453022;1453030;
creator: 79kilikili
content:
<p>Firefox crashed and now when I open it it shows the error message: "You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox." </p><p>The only options are to Exit or to Create a new profile.  I had to create a new one just to open Firefox and try to fix it. </p><p>I logged into the Firefox account and not a single password, bookmark or anything is in my profile. </p><p>I go to about:profiles  and I see both of the profiles, the new one as default, and the old one. I open the old profile by clicking on Launch profile on new browser, and I get the same error </p><p>I checked in several articles and threads like this <a href="https://www.reddit.com/r/firefox/comments/oyofoi/opting_out_of_beta_for_stable_without_requiring_a/" rel="nofollow">https://www.reddit.com/r/firefox/comments/oyofoi/opting_out_of_beta_for_stable_without_requiring_a/</a> </p><p>I cannot find compatibility.ini file anywhere.   The old profile folder has about 750 MB and the new profile has 150 MB.  I tried to restart without add ons and no change. I am using Windows  I have not tried to update Firefox or to have a second installation.  I am running 91.2.0esr (64-bit) and is up to date. </p><p>I really need to recover my bookmarks and passwords. </p>


created: 2021-10-22T13:36:04-07:00
updated: 2021-10-22T14:53:24-07:00
title: Bookmark sync accross devices
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1453021;
creator: af.baghestani
content:
<p>Hello, </p><p>I have 4 devices (2 laptops, 1 phone and 1 PC), which I logged in to my Firefox account in all of them. I can see my bookmarks in all except for the PC (Windows 10). I can not see my pc under the connected devices from all other devices but I can not access my bookmarks from the browser that I am using on my PC. Can you please guide me how to fix this issue.  </p><p>Thank you,  Afsane </p>


created: 2021-10-22T13:34:49-07:00
updated: 2021-10-22T15:32:34-07:00
title: Installation Issues
tags: desktop;download-and-install_1;mac-os-x-10146;
product: firefox
topic: download-and-install
locale: en-US
answers: 1453028;1453037;
creator: rubysisler
content:
<p>Hi I am trying to install FireFox onto my Macbook Air 10.14.6, and despite following the downloading steps on the website I can't seem to access it. I keep getting this image pop up, but when I tried to drag FireFox into my Applications folder, nothing changed. How do I install this? </p>


created: 2021-10-22T13:14:07-07:00
updated: 2021-10-22T16:25:47-07:00
title: unable to install an extension
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1453038;1453052;
creator: caclayt1
content:
<p>I have a laptop running version 93.0 (64-bit).  It has removed the Trend Micro Toolbar &amp; will not allow it to install.  I have a different laptop running the same version of Firefox &amp; it has no issues with the Trend Micro Toolbar.  Please help me resolve the problem with the first laptop. </p>


created: 2021-10-22T12:49:52-07:00
updated: 2021-10-22T12:49:52-07:00
title: Abrir site
tags: desktop;websites;
product: firefox
topic: websites
locale: pt-BR
creator: marcosaulima
content:
<p>Estou passando por este problema, o firefox não abre nenhum site da lista de abas. O que pode ser feito para corrigir?? </p>


created: 2021-10-22T12:37:57-07:00
updated: 2021-10-22T14:59:04-07:00
title: Accidental search engine download
tags: desktop;malware;download-and-install_1;mac-os-x-1012;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1453024;1453025;
creator: swan.jamest
content:
<p>I mistakenly loaded a browser called Freshy Search. I was trying to access a CarMax type program, and Freshy downloaded. I now get the Freshy search window every time I open a new tab on Firefox.  I want to delete Freshy from my computer. Thanks </p>


created: 2021-10-22T12:11:00-07:00
updated: 2021-10-22T15:21:18-07:00
title: blocking email contacts
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453026;1453034;
creator: grammiepnut
content:
<p>Firefox is blocking several of my email contacts, without my consent.  I would like these restored as I have signed up for these emails.  Any help would be appreciated! </p>


created: 2021-10-22T11:09:56-07:00
updated: 2021-10-22T11:09:56-07:00
title: Stop New Tabs From Opening When Clicking Links
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: mullersden
content:
<p>Every time I click on a link, such as in the results from a search, a new tab opens. In some instances, that is fine, but when it happens every time I click on a link that is annoying. How do I stop that behavior in Firefox? </p>


created: 2021-10-22T11:02:19-07:00
updated: 2021-10-22T11:02:19-07:00
title: ADobe Acrobat default PDF changed
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: arejfour
content:
<p>The oddest thing happened today. Maybe not that odd based on other posts. I've always had Adobe Acrobat as my default PDF reader. For whatever reason, this afternoon, it changed itself back to FF reader. I don't know how that happened. One moment it was working fine and then it wasn't. I reset it back to Adobe. Any explanation as to why it would change itself? Thanks </p>


created: 2021-10-22T11:01:11-07:00
updated: 2021-10-22T11:01:11-07:00
title: site is not loading
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: ricardmuellerson
content:
<p>Hey, I have a website of <a href="https://bestsawguides.co.uk/best-tenon-saw/" rel="nofollow">https://bestsawguides.co.uk/best-tenon-saw/</a>. Sometime, It is not loading in firefox.  Kindly, solve my issue. Thanks. </p>


created: 2021-10-22T10:56:18-07:00
updated: 2021-10-22T11:45:21-07:00
title: Brwoser crashes for Kaggle.com
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452987;
creator: awsaf49
content:
<p>Firefox crashes when I try to write code in jupyter-notebook in <a href="http://kaggle.com" rel="nofollow">kaggle.com</a>. When I change browser I don't face this issue. I even tried using firefox in Ubuntu faced the same issue. I can write code in Google Colab hence the problem seems only for <a href="http://kaggle.com" rel="nofollow">kaggle.com</a>. I tried reinstalling the browser but no luck. </p>


created: 2021-10-22T10:29:58-07:00
updated: 2021-10-22T10:29:58-07:00
title: How to create bookmark
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: sbstncrooks
content:
<p>Hey, I have a site <a href="https://besttechi.com/" rel="nofollow">https://besttechi.com/</a>. I want to create its bookmark. But, I don't know how to create it. Kindly, guide me. Thanks. </p>


created: 2021-10-22T10:27:07-07:00
updated: 2021-10-22T10:51:25-07:00
title: Delete History Not Working
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452963;1452968;
creator: footprintdigitalnyc
content:
<p>Despite everything I have tried, including uninstalling and reinstalling Firefox, my delete history function is not working. </p><p>I have also gone through most of the tips and tricks offered via your online support library. </p><p>Any advice would be appreciated! </p><p>Best, </p><p>Robert </p>


created: 2021-10-22T10:00:51-07:00
updated: 2021-10-22T15:42:14-07:00
title: Video's won't play
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453041;
creator: niceseeingyou
content:
<p>I am running "Firefox Browser 93.0", and I have Windows 10 Pro Version 21H1, OS Build 19043.1288. I am unable to watch certain video's, as an example, the video in this link: [<a href="https://www.wandtv.com/news/illinois-humane-leader-backs-sangamon-co-animal-control-employee-effort-to-remove-their-director/article_24b92a86-32c4-11ec-a487-3bb3f17fa133.html" rel="nofollow">https://www.wandtv.com/news/illinois-.../article_24b92a86-32c4-11ec-a487-3bb3f17fa133.html</a>] won't play.  It use to work, but something has changed, not by me.   It will play that same video using the "Edge Browser" so there is nothing wrong with the website.  However, I can play this "YouTube Video": [<a href="https://www.youtube.com/watch?v=qAJSYk5wMiA" rel="nofollow">https://www.youtube.com/watch?v=qAJSYk5wMiA</a>] I also tried another link in their website, this is the weather link: [<a href="https://www.wandtv.com/weather" rel="nofollow">https://www.wandtv.com/weather</a>] it starts to play, but then stops and nothing ever plays. Here is another link I tried on their website: [<a href="https://www.wandtv.com/sports/fans-make-college-basketball-underwood-excited-for-saturdays-exhibition-game/article_f94f4ade-32e0-11ec-9351-ef71f52b96cd.html" rel="nofollow">https://www.wandtv.com/sports/fans-ma.../article_f94f4ade-32e0-11ec-9351-ef71f52b96cd.html</a>] It won't play either.  But they all play in the "Edge Browser!" Any ideas on what changed and how do I change it back, so they will play? I prefer Firefox Browser to any other browser! Do you know what the issue could be? I appreciate your time! NiceSeeingYou </p>


created: 2021-10-22T09:18:11-07:00
updated: 2021-10-22T09:19:15-07:00
title: Comment rating not being received.
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452932;
creator: momiller77
content:
<p>For some 2 weeks now I cannot rate comments.  The thumbs up and thumbs down icon clicks but is not recorded. This is both on Firefox and Safari. </p>


created: 2021-10-22T09:16:46-07:00
updated: 2021-10-22T09:32:52-07:00
title: can't open one website
tags: desktop;websites;escalate;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452933;1452939;1452942;
creator: dgale0121
content:
<p>I can't open this site"<a href="https://myair2.resmed.com/" rel="nofollow">https://myair2.resmed.com/</a>" with Firefox.  I turned off my firewall, but still it won't open.  I have the same firewall/antivirus on my laptop and it works.  If I change to Microsoft Edge, it will open.  I didn't see anything in about:config that I thought might cause this.  Any help? </p>


created: 2021-10-22T09:10:59-07:00
updated: 2021-10-22T09:16:50-07:00
title: Please unlock my account (valid email)
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452925;1452927;1452931;
creator: ramenosfirefox
content:
<p>Hi, </p><p>I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has locked my account. </p><p>Would you please fix this asap? I use your browser to work and not having my account back would force me to switch to Chromium, which I don't want to. Please note my account and my email address are both legit. Thanks </p>


created: 2021-10-22T09:04:03-07:00
updated: 2021-10-22T09:04:03-07:00
title: Firefox launches new browser when printing PDF files
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: heather27
content:
<p>I am on macOS Mojave and since the last Firefox update, I have been experiencing problems when printing a PDF attachment in my email.  When I open the attachment, it opens in html which is fine.  Then when I click print, a new tab opens with the printer settings, etc.  but Firefox also launches a new browser, not just a new tab in the same browser.  I have tried to change the print settings, reset the print settings, etc. but it has not helped.  I can print the same attachment in another browser, such as chrome or safari without any issues.   </p><p>The attached image shows my browser in the background with the pdf and printer window open in one tab and then the newly launched browser in the foreground which is blank. </p>


created: 2021-10-22T09:00:51-07:00
updated: 2021-10-22T11:13:00-07:00
title: Errore SEC_ERROR_REVOKED_CERTIFICATE
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: it
answers: 1452977;
creator: superstar73
content:
<p>Buona sera, non riesco a rilvere questo errore, neanche mi da possibilità di segnalarlo nella pagina, il sito è sicuro al 100%.  Mi occorre risolverlo, sono impazzita per cercare soluzione, segnalo anomalia, il sito è sicuro. In attesa di risposta, ringrazio... </p>


created: 2021-10-22T08:53:56-07:00
updated: 2021-10-22T08:53:56-07:00
title: Firefox has randomly changed most of the icons on my desktop
tags: desktop;customize;escalate;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: jpmurray12
content:
<p>I turned my computer on today and all of a sudden half of the file icons on my desktop now have a Firefox file logo and I want my desktop to be restored to its original appearance.  I did nothing to cause this and do not appreciate the Firefox browser software changing the appearance of my desktop without my permission.  Also I do not like having to take the time correcting the situation.  Do I need to delete Firefox from my computer and start using a different browser?  Can you direct me as to how best to fix this??? </p>


created: 2021-10-22T08:35:05-07:00
updated: 2021-10-22T09:38:07-07:00
title: Option to not close menu when opening new tab
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1452922;1452943;
creator: goldman1337
content:
<p>Hey, i was wondering if there is any way to stop context menus (for example, a folder in the bookmark toolbar) from closing when i open a bookmark in a new tab? </p>


created: 2021-10-22T08:26:32-07:00
updated: 2021-10-22T08:32:13-07:00
title: can not get email
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452907;
creator: slajchert
content:
<p>can not get email from <a href="http://att.net" rel="nofollow">att.net</a> over to the new <a href="http://att.com" rel="nofollow">att.com</a> was told I cant use fire fox and use Microsoft edge </p>


created: 2021-10-22T08:22:58-07:00
updated: 2021-10-22T09:40:10-07:00
title: Bell webmail messages not loading when I click on a folder eg "inbox".
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452917;1452944;
creator: Werner91
content:
<p>Bell webmail messages not loading when I click on a folder. Contacted Bell &amp; was asked to try another browser so tried Chrome &amp; no problem. Problem is new (few days). Checked &amp; FF is up to date. </p><p>When I open "Bell Inbox", messages are loaded but other functions on that page are absent eg "View".  When I click on "Folders" my list of folders shows but when I click on them,messages do not load. </p><p>Thanks for your help. </p>


created: 2021-10-22T08:08:11-07:00
updated: 2021-10-22T09:11:05-07:00
title: Codice di errore F7121-3078 su Netflix nonostante Firefox sia aggiornato
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: it
answers: 1452912;1452923;
creator: federico.sabato
content:
<p>Salve, da circa qualche mese (praticamente dall'ultimo aggiornamento del browser) quando cerco di riprodurre un contenuto video su Netflix appare il seguente codice errore: F7121-3078, che in teoria dovrebbe apparire se la versione utilizzata di Firefox non è la più recente. La prima volta che è apparso pensavo che visto che l'aggiornamento fosse "fresco" ci fosse ancora qualche problema da risolvere, ma a distanza di mesi sembra non sia questo il caso e vorrei evitare di cambiare browser ogni volta per guardare qualcosa su Netflix. La versione attuale di Firefox che utilizzo è la 93.0 su Windows 10. </p>


created: 2021-10-22T07:59:12-07:00
updated: 2021-10-22T10:49:02-07:00
title: Firefox Suggest
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1452901;1452909;1452930;1452966;
creator: xxxnevsxxx
content:
<p>Back to Firefox after a few years away, I like the feature Firefox suggest, however, it opens up and switches to the site selected when selected, (middle button), is there a way to open these in the background. Any help would be much appreciated. </p>


created: 2021-10-22T07:39:40-07:00
updated: 2021-10-22T09:01:33-07:00
title: Problema con font su Firefox
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: it
answers: 1452911;1452920;
creator: vezzanialessandro
content:
<p>Buongiorno </p><p>Da qualche tempo ho constatato un problema con i font di Firefox, come se apparissero in grassetto e anche alcune lettere vengono trasposte in maniera errata (come la è che diventa <strong>u</strong>) Un grosso problema visto che, lavorando con Joomla e Wordpress, la visualizzazione è sempre molto diversa e addirittura difficoltosa. </p><p>Allego alcune schermate con gli stessi elementi visti da firefox e chrome. </p><p>Ho già provato acancellare tutta la cache,  disinstallare Firefox, a reintallarlo e a effettuare il ripristino ma nulla ha risolto il problema. </p><p>Vi ringrazio in anticipo per qualsiasi indicazione. </p>


created: 2021-10-22T07:12:53-07:00
updated: 2021-10-22T07:12:53-07:00
title: Upload videos to YouTube is slow
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: es
creator: blackursuses
content:
<p>Hi, </p><p>I'd like to know how to fix the issue for uploading faster videos to YouTube. As a veteran YouTuber, I noticed I have this issue with Firefox only, but not with other browsers as Chrome. </p><p>I'd like to use Firefox for uploading content to my channel, but it takes a lot of time. </p><p>Thanks </p>


created: 2021-10-22T07:00:52-07:00
updated: 2021-10-22T09:41:42-07:00
title: no Firefox video player for CNN videos?
tags: mac-os;desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452945;
creator: williemyers123
content:
<p>I've written about this before, but no help? I'm using Firefox Mac 78.15 (up to date). When I go to CNN and select a video, a thumbnail (still image) of the video appears, but no player with controls, so no video. When I do the same on Chrome, I get a video in a video player, which plays just fine. Also, all other videos on FIrefox (YouTube Fox News, etc.) play just fine? </p>


created: 2021-10-22T06:22:06-07:00
updated: 2021-10-22T06:22:06-07:00
title: missing print "page setup" in Mozilla
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: tamed.phoenix
content:
<p>I am reading many articles online that show how to adjust margins and print labels, but then when I try to apply this to actual Firefox the options are not there. </p><p>Why were these removed? This is yet another reason i CANT use firefox anymore. Because the interface is degenerating so fast nothing is useful anymore. Now I can't even print a simple label without it extending outside of the margins. FF please work on fixing your software, but please stop removing useful options. thx </p>


created: 2021-10-22T06:14:04-07:00
updated: 2021-10-22T10:01:05-07:00
title: Quero doar dinheiro para o firefox
tags: linux;desktop;beta;other;firefox-940;
product: firefox
topic: other
locale: pt-BR
answers: 1452952;
creator: sup123
content:
<p>Gostaria de saber como posso doar dinheiro para o firefox, gosto muito do projeto então gostaria de ajudar ele diretamente. Existe alguma forma de fazer isso ou somente pela <a href="https://donate.mozilla.org/pt-BR/" rel="nofollow">doação geral para a mozilla</a> doação geral para a mozilla? </p><p>Tentei doar diretamente para a mozilla e obtive problemas com meu cartão. Mostrei o erro no print em anexo. </p>


created: 2021-10-22T05:46:57-07:00
updated: 2021-10-22T11:49:53-07:00
title: bdris.gov.bd
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452989;
creator: nazruluao21
content:
<p>Downloading birth certificate on <a href="https://bdris.gov.bd" rel="nofollow">https://bdris.gov.bd</a> </p>


created: 2021-10-22T05:34:09-07:00
updated: 2021-10-22T09:52:48-07:00
title: Firefox hover state
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1452881;1452885;1452891;
creator: nbilodeau
content:
<p>Hi, normaly I used the @media (hover: none) and (pointer: coarse)  to remove time animation on mobile, so that when we click, the hover state appears instantly. But recently I noticed this happens on Firefox "desktop". On other browsers the animation is still smooth. Is it something that is gonna come back as before or I should change my query, or find a workaround? Thanks. </p>


created: 2021-10-22T04:32:09-07:00
updated: 2021-10-22T04:48:03-07:00
title: how to create bookmark
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1452872;
creator: mezzishkerrush
content:
<p>Hey, I have a site <a href="https://paintballly.com/" rel="nofollow">https://paintballly.com/</a>. I want to create its bookmark. Kindly, guide me. Thanks. </p>


created: 2021-10-22T03:39:36-07:00
updated: 2021-10-22T15:52:53-07:00
title: Adding custom fonts (system-installed fonts)
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1453047;
creator: info.lucasluduena
content:
<p>Hi! </p><p>I want to change the default serif and monospace fonts (Atkinson Hyperlegible and Hack, respectively) in Firefox. However, the fonts that are listed in the advanced font settings appear to be a specific list that doesn't update with the system-installed fonts, so I cannot pick the previously mentioned fonts. I tried working around by tweaking with the about:config values, but so far no luck. Any advice? </p><p>Thanks in advance, Lucas </p>


created: 2021-10-22T03:22:04-07:00
updated: 2021-10-22T07:57:17-07:00
title: Whats the difference between "active logins" and "cookies" when deleting history
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452856;1452882;1452899;
creator: don119
content:
<p>When deleting Firefox' history I can choose to clear "active logins" and/or "cookies". But "cookies" are mostly used to store information about "active logins". So there seems to be some overlap. I'm interested in the technical difference between the two. I suspect "active logins" is clearing only session cookies, while "cookie" is clearing also/only non-session cookies? But I haven't been able to find reliable documentation on these details. Could someone help me out? </p>


created: 2021-10-22T03:07:51-07:00
updated: 2021-10-22T13:58:48-07:00
title: problem with text/font size on some websites since computer reset
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452857;1452866;1452928;1452929;1452993;1452996;1453004;1453008;
creator: threeputt1
content:
<p>I had to do a computer reset on my laptop back to factory settings, everything ok now except one annoying issue I cannot seem to resolve. Some websites I was using perfectly ok in Firefox before now show as tiny text/font size and or generally looks wrong (in firefox) and nothing I do seems to resolve the issue, for example I'm viewing some websites at 130% but some text on the page is still too small. I can view the same sites in chrome with no issues at all at normal 100% level, The best example I could give I can't paste here for obvious reasons, my hargreaves lansdown pension values text is all squashed together so individual text that shows on one line on chrome (correctly) shows as condensed into 2 lines in firefox, the text is big but the values beside it are not for example, any increase in the zoom level doesnt really resolve this issue, yes the text gets bigger but I shouldnt have to read it at 150% zoom !!! but 100% is waaay too small, and the values size is not in sync withe the text beside it. I count myself as fairly savvy technically, I've tried all sorts including clearing cache and cookies and checking settings etc in firefox but this one has me stumped,  some sites work ok but it looks like Firefox may be struggling to cope with some sort of display extension that some sites are using to display some parts of their page Any ideas please ? Thanks </p>


created: 2021-10-22T03:03:37-07:00
updated: 2021-10-22T15:56:13-07:00
title: Firefox in love with iTunes
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1452858;1452864;1452924;1453050;
creator: tyrannyfighter
content:
<p>What's the story with Firefox being so madly in love with iTunes, the moment I open Firefox, iTunes opens. Worse even. I can't close iTunes. It keeps opening up until I close Firefox. </p><p>Is this some kind  of another MANDATE now? Part of the NWO? You MUST accept iTunes to jump into your face if you use Firefox? </p><p>Makes me dump this piece of intrusive waste for good, really. I am so sick and tired of this Tech-Tyranny ruling our brains, telling us what we MUST WANT and accept. </p>


created: 2021-10-22T02:55:28-07:00
updated: 2021-10-22T08:22:19-07:00
title: restore previous previous lost session
tags: windows-7;desktop;other;firefox-660;
product: firefox
topic: other
locale: en-US
answers: 1452859;1452904;
creator: bigsky888
content:
<p>Is it possible to restore a lost session after another session was started? </p><p>I relogged my PC then a firefox window opened (not my homepage) which i accidently closed. Then i opened firefox and it opened to my homepage. I clicked restore previous session but all that was there was the page i had just closed that i had not wanted. </p><p>I tried crashing firefox and opening previous session but still brings me to this session. </p><p>Is my only option to go through my history for last many months to open all these tabs I previosly had open in 2 pages? </p>


created: 2021-10-22T01:46:32-07:00
updated: 2021-10-22T03:41:36-07:00
title: Strance behaviours when loading a page when connection is slow
tags: desktop;beta;tabs;windows-10;firefox-940;
product: firefox
topic: tabs
locale: en-US
answers: 1452854;1452860;
creator: SolidBlock
content:
<p>Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The <strong>page is totally blank</strong> (the F12 tool does not display page content). The <strong>refresh button is gray</strong> (disabled), or sometimes although the refresh button enabled, the url textbox is "about:blank", which means I cannot actually reload the page I want to read. I have to re-navigate to the page through the link in the previous link. I'm not sure whether I got across. I hope the issue can be fixed. </p>


created: 2021-10-22T01:16:15-07:00
updated: 2021-10-22T03:42:36-07:00
title: Huge memory consumption
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1452861;
creator: ab2qik
content:
<p>Hi, after fans sounding &amp; laptop slowdown, htop was checked. Please see attachment. </p><p>cpu of 98.4 in the attachment went upto 206.4% The process was killed &amp; the problem stopped. </p><p>Is it expected to see this problem intermittently from now? </p>


created: 2021-10-22T00:40:36-07:00
updated: 2021-10-22T03:43:12-07:00
title: issue in bookmarking....
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1452862;
creator: ankiyemelish
content:
<p>Hey, I have a website of <a href="https://smokersgeek.com/" rel="nofollow">https://smokersgeek.com/</a>. I want to create its bookmark. But, I am unable to do it. Kindly, help me.  Thanks. </p>


created: 2021-10-21T23:12:33-07:00
updated: 2021-10-21T23:12:33-07:00
title: Preferiti che non vengono più mostrati
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: it
creator: carlo.giugni
content:
<p>Buongiorno, dopo avere installato Firefox su Windows 11 e avere fatto il login con l'account i preferiti e le password sono spariti. C'è qualche procedura da seguire? non posso avere perso un centinaio di preferiti e decine di password... grazie </p>


created: 2021-10-21T22:25:09-07:00
updated: 2021-10-22T10:57:22-07:00
title: The Ultimate Firefox Privacy & Security Guide [about:config]
tags: mac-os;desktop;privacy-and-security_1;helpdesk;hardquestion;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1452953;1452969;
creator: serialdesigner
content:
<p>I recently came across a website listing adjustments to Firefox's about:config settings. These are supposedly done to help make the browser more secure. Modifications to <em>browser.safebrowsing.phishing.enabled</em>,and after, are what I'm most curious about - mostly since the name Google is attached. </p><p>Others:  - <em>dom.event.clipboardevents.enabled</em> [copy and paste tracking] - <em>network.http.sendRefererHeader</em> [hyperlink tracking] </p><p>Website for reference: <a href="https://proprivacy.com/privacy-service/guides/firefox-privacy-security-guide" rel="nofollow">https://proprivacy.com/privacy-service/guides/firefox-privacy-security-guide</a> </p><p>I understand a lot can change within a year, but before breaking something, I wanted to ask if changing any of the above settings, particularly those having to do with Google, will cause damage to the browser itself. -thx </p>


created: 2021-10-21T22:14:15-07:00
updated: 2021-10-22T08:41:06-07:00
title: Radio station website does not function anymore (Windows 7 - 64bit)
tags: windows-7;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452863;1452865;1452914;
creator: julesdada
content:
<p>I've tried changing/ shutting off the "shield" thing in the address bar to no avail. Most of the functions on the pages no longer work (The Player popup, Playlist page. etc.) Everything works fine on Chrome or my computer at work (Windows 10). There must have been a recent update to FFox that has hosed this page. </p><p>This is the penalty I'm paying to let you automatically install updates instead of notifying me of available updates I guess. Anyway here's the link: </p><p><a href="https://www.esterobayradio.org" rel="nofollow">https://www.esterobayradio.org</a> </p><p>Thank you, hopefully you can help me! </p><p>. . . Jules </p>


created: 2021-10-21T20:44:55-07:00
updated: 2021-10-21T21:40:24-07:00
title: Javascript
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1452841;
creator: henryangie1976
content:
<ol><li> <strong><em><a href="http://example.com" rel="nofollow"></a></em><a href="http://example.com" rel="nofollow">italic text<em>Numbered list item</em></a></strong>  </li></ol> <p>Henryangie1976@gmail.com </p>


created: 2021-10-21T19:32:05-07:00
updated: 2021-10-22T10:10:31-07:00
title: Firefox falhou em baixar arquivos de links diretos
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1452955;
creator: dougpraet
content:
<p>Meu firefox não consegue concluir download de links diretos nem instalar extensões. Já desativei a aceleração por hardware, entrei em modo de solução de problema, reiniciei, instalei novamente, limpei cookies e registro. Já não sei o que fazer, só acontece no firefox. </p><p>Versão 93.0 64 bits - Windows 10 - 64 bits </p>


created: 2021-10-21T18:07:39-07:00
updated: 2021-10-21T19:28:17-07:00
title: The tabs on my browser page and Bing
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1452813;
creator: mrtbaron2
content:
<p>First, I selected Google to be my search provider, not Bing. So why does a Bing page show up when I want to use FIrefox? </p><p>Secondly, why do items I don't want or no longer need appear in my 4 rows of tabs I can click on to access that website? This is frustrating, especially when I can't get rid of one I don't care for. </p><p>Also, making this like Microsoft, where it may take some time to actually ask for help almost makes me want to go back to them. I wanted more than they had. </p><p>T. Rogers mrtbaron2@outlook.com </p>


created: 2021-10-21T17:18:18-07:00
updated: 2021-10-21T19:32:55-07:00
title: Firefox will not open after multiple reinstalls and deleting all data.
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1452802;1452816;
creator: vagemedal
content:
<p>I had firefox on my computer a long time ago but uninstalled it. I reinstalled it and it will not open. I did a refresh and it would not work. I went through and deleted the following folders to no avail upon fresh install from <a href="https://www.mozilla.org/en-US/firefox/new/" rel="nofollow">https://www.mozilla.org/en-US/firefox/new/</a> </p><p>Deleted folders: AppData/Local/Mozilla AppData/LocalLow/Mozilla AppData/Roaming/Mozilla Program Files/Mozilla Firefox ProgramData/Mozilla </p><p>Upon fresh installs trying to boot into safe mode results in a window briefly flashing in the taskbar and closing immediately. There's no message or anything asking if I want to boot it into safe mode. I don't care about keeping previous data for Firefox like profiles or bookmarks. I do not know what else to do. </p>


created: 2021-10-21T17:03:35-07:00
updated: 2021-10-21T17:38:44-07:00
title: Facebook account locked
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1452793;
creator: teddies333
content:
<p>Facebook account locked on windows but not mobile, chrome or edge browsers. Is this a settings change after recent update? Virus or malware. To unlock account asks to upload photo of license which I don't feel is right. Any help appreciated.  Thank you </p>


created: 2021-10-23T13:17:17-07:00
updated: 2021-10-23T13:17:17-07:00
title: Firefox
tags: windows-xp;desktop;websites;firefox-520;
product: firefox
topic: websites
locale: hu
creator: luis1980
content:
<p>Firefox böngészőben bizonyos oldalaknál (<a href="http://port.hu" rel="nofollow">port.hu</a>, <a href="http://gmail.hu" rel="nofollow">gmail.hu</a>) a sütikre vonatkozó ablak felugrása után akár a "További lehetőségek", akár az "Elfogadom" lehetőségre kattintok, nem történik semmi, vagyis ez az ablak nem tűnik el, nem tudok az oldalra visszatérni. Hogyan tudnám ezt az ablakot bezárni? </p>


created: 2021-10-23T12:45:08-07:00
updated: 2021-10-23T12:45:08-07:00
title: save dialog spawning active finder extension every time it gets called
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: dhark01
content:
<p>Hi there </p><p>Whenever I use the open/save dialog all the active "Finder extensions" spawn a child process even if they already have one running. I'm not sure this is a Firefox bug or a macos (api) bug. I have the Betterzip and Graphicconverter Extensions active. This seems to have started with version 92 and/or 93. In the beginning everything seems alright, but after a while the finder/system begins to beachball for 20-30 seconds. When I then try to quit firefox the whole system becomes unresponsive  and I have to power-off with the switch. </p><p>This is with the latest macos 11.6 and FF 93. </p><p>Kind regards, </p><p>Dhark01 </p>


created: 2021-10-23T11:45:40-07:00
updated: 2021-10-23T14:30:00-07:00
title: Terribly slow browser
tags: linux;desktop;beta;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453277;
creator: Val_Ery
content:
<p>After updating to version 94.0b9, the program began to slow down terribly.  This is especially pronounced on YouTube: you select a search, enter a request, open two or three tabs from the proposed one with a possibly useful video ...  That's it!  You can go to a cafe for coffee and rolls. It became impossible to use the browser. </p><p>How to roll back to the previous version of the program?  </p><p>Sub.: now Firefox Developer Edition 94.0b9 for Linux </p>


created: 2021-10-23T11:28:41-07:00
updated: 2021-10-23T11:41:02-07:00
title: Accedere account google
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: it
answers: 1453251;
creator: giusvacennamo
content:
<p>Salve, non riesco ad accedere da mesi all'account google con firefox dopo un aggiornamento del browser, ho provato anche a cambiare le opzioni privacy e sicurezza ma nulla. Scaricando un estensione ho provato disabilitando java e a quel punto google dice che non ho un java valido e non può funzionare. Come fare? </p>


created: 2021-10-23T09:21:04-07:00
updated: 2021-10-23T09:21:04-07:00
title: new tabs
tags: linux;desktop;tabs;firefox-780;
product: firefox
topic: tabs
locale: en-US
creator: jc11
content:
<p>I have used firefox for many years and really like it overall. One real problem is not being able to open new tabs to my home page (or what ever page I define to open). I have contributed to the project several times over the years but I am considering a replacement because of this issue. My hope is you might provide some solution without an addon, which always brings overhead. Please advise. Joe </p>


created: 2021-10-23T09:07:47-07:00
updated: 2021-10-23T14:17:35-07:00
title: Lost passwords
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1453276;
creator: HalFx64
content:
<p>Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds. </p>


created: 2021-10-23T08:34:50-07:00
updated: 2021-10-23T08:34:50-07:00
title: Pesquisas no Google Shopping não monta páginas completas.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: pt-BR
creator: fernfgc
content:
<p>Há alguns dias meu Firefox não carrega a página completamente, para pesquisas Google Shopping. Tentei restauração e reinstalação, não resolveu (arquivo de imagem em anexo). Testei no browser “Microsoft Edge” e funciona perfeitamente. Obrigado! </p>


created: 2021-10-23T08:19:39-07:00
updated: 2021-10-23T16:42:22-07:00
tags: linux;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1453284;1453294;
creator: AlanF00
title:
Computer died, Windows 10 and hard drives, must reinstall Firefox etc., want to restore previous tabs.

content:
<p>My 11-year-old PC (custom build, now running  Windows 10) crashed badly (hard drives and Windows 10 were irretrievably broken), so I bought a new motherboard, etc. and installed a new OEM copy of Windows 10. I must reinstall almost all software, including Firefox. The old C: drive SSD is intact. After I install Firefox on the new machine, how can I restore the tabs from the last Firefox session? </p>


created: 2021-10-23T08:08:57-07:00
updated: 2021-10-23T13:45:04-07:00
title: Cannot open dropdown menu in firefox (on mobile )
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1453211;
creator: spell7seo
content:
<p>I've seen many post about not being able to open dropdown menu in firefox and i was unaware of this problem when creating new web page designs nevertheless, i am now experiencing this problem myself on mobile </p><p>most post about not being able to open dropdown menu simply give advice on options i can take on my browser to make it work. But that does not help me as far as clients who come to view my site, meaning my concern is that he end viewer will not see or be able to use the  dropdown menus </p><p>the dropdown menu does work on firefox on regular computer browser the problem is when viewing the page on mobile on firefox </p><p>so to be clear when viewing webpage on regular computer browser using firefox the dropdown menu works when viewing webpage on a mobile using firefox the dropdown menu DOES NOT work </p><p>so is there anything i can do as the designer of the webpage to fix my webpage so that it proper displays to the end client on their mobile phone? </p><p>here is the page <a href="https://www.spellswork7.com/spells.html" rel="nofollow">https://www.spellswork7.com/spells.html</a> </p><p>any help would be greatly appreciated thank you </p>


created: 2021-10-23T08:08:24-07:00
updated: 2021-10-23T14:08:35-07:00
title: Move TABS down in Firefox 93.0, Linux Mint 20
tags: linux;desktop;tabs;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1453274;
creator: daylinux
content:
<p>My TABs have again moved to the Top of my Firefox 93.0! How do I move them back Down below the Bookmarks Bar? </p>


created: 2021-10-23T07:42:22-07:00
updated: 2021-10-23T07:42:22-07:00
title: ان شاء •اللّـہ̣̥ حسابي يرجع
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: alsheble315
content:
<p><strong><a class="new" href="/en-US/kb/new?title=%D8%A7%D9%84%D8%B3%D9%8E%D9%84%D9%B1%D9%85%D9%8C+%D8%B9%D9%80%D9%8E%D9%84%D9%80%D9%92%D9%8A%DA%AF%D9%85%D9%91-%DB%88%D8%B1%D8%AD%D9%80%D9%92%D9%85%D9%91%D9%80%D9%8C%D8%A9+%D9%B1%D9%84%D9%84%D9%80%D9%91%DB%81+%EF%AF%99%D8%A8%D9%8F%D8%B1%DA%AF%D9%80%D9%91%D8%A7%D8%AA%DB%81+" rel="nofollow" title="Page does not exist.">السَلٱمٌ عـَلـْيگمّ-ۈرحـْمّـٌة ٱللـّہ ﯙبُرگـّاتہ </a></strong> </p>


created: 2021-10-23T07:41:56-07:00
updated: 2021-10-23T15:31:25-07:00
title: Secure Connection Failed on Google websites
tags: windows;desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453205;1453270;1453280;1453281;
creator: clement.masson
content:
<p>Hi,  </p><p>I keep getting the "Secure Connection Failed" error message on Google websites (search engine, Gmail, Agenda, Meet, etc.). Usually I can first access the website fine for while, but after a few minutes I get a "you're offline" popup and refreshing the page gives the error. Sometimes I get the error right away.  </p><p>I've seen many others ask that question, and I've tried this: - enable/disable ocsp stapling - enable/disable HTTP3 - empty the cache </p><p>Some other facts :  - There is no additional info on the error page (it's not one of the "SSL version unsupported" or "Add an exception" pages) - I'm on Windows, with the latest Firefox version (although this problem has been going on for a while) - The only antivirus is Windows Defender - I'm not behind a proxy or VPN - This happens at work, and at least 3 of my colleagues have the issue - It sometimes happens on non-Google websites, but very rarely - Firefox for Android works fine on my phone on the same WiFi network </p><p>I appreciate any help in resolving this, it's getting to the point where I have to use Chrome to work. </p><p>Cheers, </p>


created: 2021-10-23T07:25:25-07:00
updated: 2021-10-23T16:21:30-07:00
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1453288;
creator: judy.curry
title:
need my favorite bookmarks to list across the top of screen in a ribbon so I can click on anyone I want to

content:
<p>I had to put in a new hard-drive into my computer that I previously was running Firefox browser on so I downloaded the Firefox back on after the new hard-drive was done. Before on my old hard-drive when I click Firefox browser and it came on, it had a ribbon across the top of the screen underneath the back arrow, forward arrow, and search URL that I used the most of in my favorites (I think it showed across the screen about 10 of my bookmarks) to click on instead of going into all my bookmarks to get. How can I put my most used bookmarks across the top of screen now instead of just clicking the "star"  that show ALL my bookmarks and I have to go down to whichever one I want to use and boy do I have a bunch of bookmarks even thou they are in alphabet order? I hope someone can tell me how to do this! </p>


created: 2021-10-23T05:57:17-07:00
updated: 2021-10-23T06:12:38-07:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1453192;
creator: t.vanek
title:
None of my channels come up. Not even my home page. It’s just a blue line across the bottom of my screen.

content:
<p>Please help me bring up my home page for channels. I was downloading Amazon kids and it was loading so I left the room for about 10 minutes. I came back and the screensaver was so I clicked round button on remote. Nothing happened so I checked cables they seemed fine. So I turned off tv and on again and a blue line came up at the bottom of the screen. </p>


created: 2021-10-23T04:47:02-07:00
updated: 2021-10-23T04:47:02-07:00
title: How to stop all installed firefox extensions from loading their mainpage after syncing?
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: keneglinton
content:
<p>How do I  stop all installed firefox extensions from loading their main page after syncing? </p><p>every time I sync from a different computer or version of windows all the extensions load up their main author page all at the same time overtaking my browsing session so that I have to manually close each tab </p><p>its very frustrating On a side note Also after unnecessarily refreshing firefox and before manually changing proxy settings to "no proxy" after each refresh (Why is no proxy not the default setting anymore?) why was every webpage blocked and needing a security certificate? even <a href="http://google.com?" rel="nofollow">google.com?</a>  and not long ago firefox crashed every tab, constantly, it wasnt even usuable but Im so dependant on its features I tolerated it but cant afford to much longer I have to use Chrome for my business as firefox doesnt always capture login/password for autologin nor for address, etc -fill in </p>


