# 2021-yearly-ff-questions-en-us

created: 2021-10-03T23:47:24-07:00
updated: 2021-10-04T13:29:55-07:00
title: mozilla crash reporter window opens everytime when login to eamil everytime
tags: linux;desktop;fix-problems;firefox-520;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448242;1448243;
creator: rcnavy74
content:
<p>Sir , Everytime when i login my gmail account ( ... @ignou.ac.in) a mozilla crash reporter window opens. Due to which lot problems we are facing as no. of requests are pending for rectification. Please look into the issue and do necessary at the earliest . </p>


created: 2021-10-03T23:40:05-07:00
updated: 2021-10-04T03:30:12-07:00
title: Safe Search Filter
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448244;
creator: drsjr.biz
content:
<p>Hello. I want to find what level of search filtering is being as default by Firefox. All other browsers I have seen allow users to select "No Filter", "Medium Level Filter" or "Safe/Restricted Filter." I have also seen it called "Restriction Level." Where may I find the page to make this simple and common change? Thank you! </p>


created: 2021-10-03T23:11:12-07:00
updated: 2021-10-03T23:11:12-07:00
title: Videos won't buffer on Facebook. They stutter badly.
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
creator: anaman51
content:
<p>Having problems with video buffering on Facebook. Works just fine on YouTube. Video starts and stops during entire playback. This has been the case since I loaded FireFox and ran it the first time. </p>


created: 2021-10-03T19:51:35-07:00
updated: 2021-10-04T03:42:25-07:00
title: Sync tab and Restore previous session
tags: desktop;tabs;windows-10;firefox-920;firefox-9201;
product: firefox
topic: tabs
locale: en-US
answers: 1448246;
creator: jacobschlimmer
content:
<p>Whenever I restore previous session, off bootup or opening firefox with tabs being sent from another device loading in, restoring closes the tabs I just recieved and they don't show in their recent history since they didn't fully load. It happens every once in a while with me being mindless, but would be nice QoL when its a loaded webpage from an app on the phone I then send to the computer that gets lost and has no form of history. </p>


created: 2021-10-03T19:21:51-07:00
updated: 2021-10-03T21:04:56-07:00
title: How to reset Firefox on my laptop from my android mobile device.
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1448217;
creator: ilhamfird
content:
<p>regards, </p><p>The Firefox app on laptops and handsets runs very well. well synced too. </p><p>the problems I experienced were: when my laptop was damaged and had to enter the service center, I didn't have time to reset the browser. there are many passwords there. logging out of the device in the account settings menu from my android handset likely only stops the browser on the laptop from syncing with the handset, but does not delete the passwords already stored on the laptop Firefox app. (i've tried it on my desktop PC). </p><p>thanks in advance for the help. </p>


created: 2021-10-03T19:13:19-07:00
updated: 2021-10-03T19:13:19-07:00
title: Youtube resolution
tags: desktop;other;windows-81;firefox-920;firefox-9201;
product: firefox
topic: other
locale: fi
creator: jyrimtlaitinen
content:
<p>Firefox forcefully downloading Youtube videos in 4K if available. I'm using also Chrome and Opera browsers and this is Firefox-issue only. Changing resolution does not work, it going back to 4K immediately. My PC is capable only for 1080p and my internet connection is not fast enough either. This makes Firefox mostly useless for watching Youtube because most new vids are 4K. I have looked at the settings from both Youtube and Firefox and I can't see anything wrong there. </p>


created: 2021-10-03T18:59:24-07:00
updated: 2021-10-03T19:19:30-07:00
title: Firefox searching in Google
tags: mac-os;desktop;download-and-install_1;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1448202;
creator: nelson55
content:
<p>I down loaded Firefox, and the search bar says I will be searching in Google.  Is the way it works?  Am I still protected by firefox when I search in Google? </p>


created: 2021-10-03T18:04:25-07:00
updated: 2021-10-04T16:37:26-07:00
title: Blocked PM and comment function
tags: mac-os;desktop;websites;firefox-920;firefox-9201;
product: firefox
topic: websites
locale: en-US
answers: 1448204;1448444;
creator: joegazzo
content:
<p>First, the problem does not occur using Chrome or Safari.  On one site I visit regularly I am no longer able to use the PM and comment functions.  I have checked with the site's webmaster and am confident the problem is not at their end.  Suggestions short of deserting Firefox? </p>


created: 2021-10-03T17:56:52-07:00
updated: 2021-10-04T03:44:11-07:00
title: Firefox not syncing
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1448247;
creator: user4117936
content:
<p>Hi </p><p>I reinstalled firefox on my computer and it is not syncing any of my data. It shows a moving circle every time I sync and yet  the browser didn't sync my data when the circle stopped moving. </p><p>I appreciate your help! </p>


created: 2021-10-05T16:27:02-07:00
updated: 2021-10-05T16:27:02-07:00
title: "Broken Image" icon shows next to Google Apps profile icon
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: ismanunez14
content:
<p>Hi, </p><p>I've recently gone from Chrome over to Firefox, and I've encountered a very minor but slightly annoying issue. On Google Chrome, one of the google accounts I am signed into has the domain of the institution I attend (i.e. username@school.edu), and when I am signed into, say, Google Drive or Gmail, the profile icon would look like the first image with "The College of Science". On Firefox, however, the same icon looks like the other image, which is the "Broken Image Error" image (src: <a href="https://www.gstatic.com/images/icons/material/system/1x/broken_image_grey600_18dp.png" rel="nofollow">https://www.gstatic.com/images/icons/material/system/1x/broken_image_grey600_18dp.png</a>). I would like to have the appropriate image load while I am using Firefox. Does anyone have any tips? Thanks. </p>


created: 2021-10-05T16:26:13-07:00
updated: 2021-10-05T16:26:13-07:00
title: Bookmarks did not load with new version
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: izzybizz
content:
<p>Bookmarks did not transfer with new version.  Tried to load old version of bookmarks that did not work.  I have not changed my security software.  Uninstalled Firefox and reinstalled, still no bookmarks.  Tried refresh, still no bookmarks.  Make response clear I am not a technical person.  This is frustrating. </p>


created: 2021-10-05T15:52:24-07:00
updated: 2021-10-05T15:52:24-07:00
title: Bookmarks toolbar there but folders missing
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: glacialpace
content:
<p>Firefox updated today and now my bookmark folders are missing, though the bar is still displaying. I see them in the bookmarks toolbar menu accessed at the top, but I like to see them while browsing. </p>


created: 2021-10-05T15:46:23-07:00
updated: 2021-10-05T16:06:16-07:00
title: Extension disappeared from toolbar
tags: desktop;other;windows-81;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448700;
creator: MAN2015
content:
<p>Firefox on PC. I had an icon on the toolbar for Google Translate, then a Firefox update came along and the icon disappeared. Google Translate as an extension is still there but can only be accessed using CNTLSHIFT keyboard keys. I cannot drag and drop Google Translate back onto the toolbar using Other Tools/Customize Toolbar or any other way I could think of. The curious thing is, I have another PC that I believe has gone through the same update process and the icon is still there. What happened? </p>


created: 2021-10-05T15:28:26-07:00
updated: 2021-10-05T16:01:09-07:00
title: Spacing of links in favorites folders.
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1448697;
creator: storm_rider
content:
<p>A recent update changed the spacing of links in my favorites folders. It would be great if you could include a spacing option for the user. I absolutely hate the double spacing. It's horrible. </p>


created: 2021-10-05T14:50:53-07:00
updated: 2021-10-05T15:19:43-07:00
title: Firefox 78 (Debian Stable) cannot access certain websites other browsers can
tags: linux;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1448664;1448678;
creator: johnservetas
content:
<p>Hello, I'm running Firefox 78 on fresh Debian Stable installation and I cannot access certain websites. I followed step-by-step the instructions by Mozilla Support <a href="https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can" rel="nofollow">found here</a>, with no result. Of course, I tried completely uninstalling and reinstalling Firefox, renaming .mozilla folder to create a new settings folder, deleting .cache/mozilla etc. I use no proxy, and I can visit all those certain websites form other browsers of this installation. And I'm looking for a solution for more than 2 weeks now. Any help is welcome! </p>


created: 2021-10-05T14:26:50-07:00
updated: 2021-10-05T15:48:52-07:00
title: I cannot use firefox anymore.
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1448665;1448684;1448693;
creator: r.eyges
content:
<p>I cannot use firefox anymore. The program opens but will not search. Could this be because I downloaded Windows 11? I have tried many fixes. Nothing works. Thank You </p>


created: 2021-10-05T14:20:45-07:00
updated: 2021-10-05T16:33:06-07:00
title: Security when adding other devices to my VPN account
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1448666;1448672;
creator: 22Jonathan
content:
<p>I am concerned about having to input my password on a family member's device to add it to my VPN account. It does not seem a safe thing to do. </p>


created: 2021-10-05T14:17:40-07:00
updated: 2021-10-05T15:01:19-07:00
title: Why must I sign in to NYTimes each time Mozzilla opens
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1448667;
creator: tomguggino
content:
<p>Every time I open Mozilla browser, NY Times is my home page, I have to sign in every time to read articles. Why doesn't Mozilla remember. </p>


created: 2021-10-05T14:01:02-07:00
updated: 2021-10-05T16:48:57-07:00
title: rumble slow to load videos when logged in, fast when not
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1448703;1448710;
creator: xbit.ops
content:
<p>On the rumble website, videos are slow to load (10-17 sec) when I'm logged in. If I log out, videos will load instantaneously. At first i though this was a <a href="http://rumble.com" rel="nofollow">rumble.com</a> issue but then tested with latest version of chrome MS Edge the issue doesn't happen. </p>


created: 2021-10-05T13:48:35-07:00
updated: 2021-10-05T15:03:05-07:00
title: When I log into my bank the screen opens but I can not do any thing
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448668;
creator: mark.belcher
content:
<p>I contacted my bank, they tell me the problem is not on their end. I can get in and do the things that I need to do using the EDGE browser with no problems. I have cleared my bookmark and tried using the web address but that was no different. I can log in just fine, but when the home screen apears with my information, nothing works when I click on the things I want to do, I can not even log out. I have the latest update. This problem started a couple of months ago but at that time I could clik on one field and it would load and let me do tasks in that feild but would not let me change fields or log out. The website is <a href="http://www.bellco.org" rel="nofollow">www.bellco.org</a> </p>


created: 2021-10-05T13:11:02-07:00
updated: 2021-10-05T15:05:43-07:00
title: broke YouTube - white window
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448670;
creator: McVitas
content:
<p>I accidentaly let my clicking script do a bunch of right clicks into the YouTube when it was playing. I have no idea what actually got clicked, but now the result is the videos are not visible! It plays the sound but was just black window with controls down. Now today when I try it is white window. Restart or update of FireFox didn't help. Reboot of PC didn't help. I am now playing YouTube in MS Edge... </p>


created: 2021-10-05T13:06:18-07:00
updated: 2021-10-05T15:07:39-07:00
title: Secure Connection Failed
tags: desktop;fix-problems;windows-81;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448671;
creator: bKolen
content:
<p>I continue to get this message "secure connection failed" while trying to access this site :  <a href="http://www.courts.mo.gov" rel="nofollow">www.courts.mo.gov</a>. I can practically get any other site with firefox, google or internet windstream. Please advise or FIX. Thank you much! </p>


created: 2021-10-05T13:00:57-07:00
updated: 2021-10-05T13:07:12-07:00
title: Bookmark Spacing
tags: mac-os;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1448647;
creator: flatwasher
content:
<p>Good day, I know that this question has been going around lately but I hope that it finds traction soon. I am not going to be able to use Firefox soon going forward due to the bookmark spacing. I know that it sounds a perhaps a bit picayune but it is ruining my experience and more than that, although it seems counter intuitive, I cannot take in the column or divide out items without them all spaced closely together. I will need to find another browser if I cannot have the old spacing back.... and I really prefer Firefox. Anyhow... Thanks for your time and for your service! Kind regards, Mark </p>


created: 2021-10-05T12:18:33-07:00
updated: 2021-10-05T13:14:07-07:00
title: Import my passwords from a *cvs file ~into latest Firefox~~ HOW TO DO THIS?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1448643;1448649;
creator: JkVP
content:
<p>Help!!! I exported my passwords today to a *.csv file. I have been trying to import them to the same brouser. I have checked the box to allow me to work with the *cvs file (I think), but have not been able to import from the (backup) file I made.  </p><p>When I activate the 'allow import of passwords' from a *cvs file on Firefox, my only choice is to import a *cvs file from Microsoft Edge, Google, or other (different) browser. My file is an up-to-date export of the passwords, etc, in a *.cvs file today (5 October 2021) </p><p>The file is from the current browser which is up-to-date and *.cvs file. It is an export from Firefox. </p><p>I need my passwords to do my homework, etc. </p><p>Please help me! I've spent hours on this already!!! </p><p>Thank you in advance. </p>


created: 2021-10-05T12:10:06-07:00
updated: 2021-10-05T12:10:06-07:00
title: Gmail visualization
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: it
creator: dariofol
content:
<p>Hello, From today i think after 5 october update i have a problem with Gmail visualization. on a MAC big sur 11.6 The page change zoom and the window to write a new mail dont show completely and its not possible using it. I use help menu firefox to fix the problem, tath fix only for some time... after some time the problem come back. the second pics are from safari the correct visualization. </p>


created: 2021-10-05T12:09:56-07:00
updated: 2021-10-05T13:11:00-07:00
title: Font smoothing disabled for default fonts when ClearType is off
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448640;1448644;1448648;
creator: dantaeusb
content:
<p>On Windows (exactly Windows 11 21H2, but I believe other versions affected as well), after disabling ClearType in system's ClearType Tuner utility, both default Arial and Courier fonts become no longer anti-aliased. This can be fixed by using other fonts in browser's font -&gt; advanced settings, but by default result in a very poor text quality when ClearType disabled. Solution from this thread <a href="https://support.mozilla.org/en-US/questions/1269170" rel="nofollow">https://support.mozilla.org/en-US/questions/1269170</a> like deleting those fonts "AppData\Local\Microsoft\Windows\Fonts" seem to not work since there's no such fonts. When ClearType enabled back, font immedeately changes to a perfectly smooth one, but since I have unusual RWBG pixel structure it looks quite bad with ClearType. So I either stuck with alternative fonts or eye-straining pixelated fonts without ClearType on Windows. Interestingly, this doesn't look to affect other browsers. I believe it's a bug but maybe I'm missing something. </p>


created: 2021-10-05T11:51:43-07:00
updated: 2021-10-05T11:51:43-07:00
title: I can't print event tickets.
tags: windows-7;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: dhsadlowski
content:
<p>I can't print event tickets. I can see the tickets from the e-mail on my screen but when I try to print, everything on the page prints...except the ticket.  There is a large blank space on the page where the ticket should be. </p>


created: 2021-10-05T11:40:08-07:00
updated: 2021-10-05T11:55:18-07:00
title: Up and Down Caret icons Fail to Display
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448635;
creator: BillTreloar
content:
<p>I'm seeing this issue mostly in Google News, but mostly because it uses these little symbols extensively.  The little up and down carets don't display properly. They look fine in Chrome but not in Firefox. See the attached screenshot. </p><p>How can I fix this? </p>


created: 2021-10-05T11:24:53-07:00
updated: 2021-10-05T13:58:11-07:00
title: Can't Add Search Engines
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1448652;1448654;
creator: vincentmmancini
content:
<p>I keep trying to add search engines, but I get an error message: "Firefox could not install the search plugin from because an engine with the same name already exists." But it won't let me add the search engine. When I go to Preferences &lt; Search and then click the "find more search engines" link, I can find them and download them, but they don't show up as an option in "Search Shortcuts." What's the deal? </p>


created: 2021-10-05T11:17:17-07:00
updated: 2021-10-05T15:16:48-07:00
title: Logins disappear
tags: desktop;other;windows-10;dataloss;passwords-dataloss;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1448673;1448674;1448675;
creator: tom.gillem
content:
<p>My logins in Firefox Lockwise keep disappearing. I can sync from my iPhone to get them back. But they continue to disappear on my computer. What can I do to make it stop disappearing? </p>


created: 2021-10-05T11:16:08-07:00
updated: 2021-10-05T11:16:08-07:00
title: Can't drag links to desktop after update 93.
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: TRrowe
content:
<p>I save icons to my desktop from time to time and have had no issues till I upgraded to version <strong>93</strong>(<em>64bit</em>) today. Now I just get circle with the slash icon not allowing me to do this anymore. Is this a know bug scheduled to be fixed with the next update? Is there something I can do fix it in version 93 till formally fixed? </p>


created: 2021-10-05T10:37:34-07:00
updated: 2021-10-05T10:37:34-07:00
title: Multiple tabs closing instead of just one
tags: mac-os;desktop;tabs;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: adamnolan1990
content:
<p>Hi there,  </p><p>I am using Firefox 93.0. Sometimes, if I have opened multiple tabs from a single tab (for example, I am on the homepage of a news site and open multiple articles in new tabs), when I close the original tab all of the new tabs I opened from there close as well.  </p><p>Is there any way I can stop this from happening? I only want the tab I close to close, and for the rest to remain open.  </p><p>Thanks in advance for your help! </p>


created: 2021-10-05T09:50:28-07:00
updated: 2021-10-05T16:02:52-07:00
title: new clean install, new LG computer windows 10.. ALL web pages BLANK
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1448679;1448698;
creator: frijustends
content:
<p>Have tried solutions posted over the years, none work.  Other browser works fine (Edge). downloaded .exe from <a href="http://mozilla.org" rel="nofollow">mozilla.org</a>, turned off firewall.... </p><p>tried 4 times by deleting the first, turn off computer, restart, download exe again, install, ....same problem each time! </p><p>windows updated, everything updated....before tried first install </p>


created: 2021-10-05T09:36:41-07:00
updated: 2021-10-05T09:36:41-07:00
title: Videos Slow to Play and Buffer Often
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: mcaro.heyrman
content:
<p>Videos on every content site that I've tested so far (especially notable for YouTube though) are having many issues buffering and suffering general slowness after reinstalling Firefox recently. To describe the issue more specifically: when opening a YouTube video, the video is very slow to load and sometimes causes Firefox to become non-responsive. When the video loads and starts playing, if I pause or skip to a certain point of the video (forwards or backwards to points that show to be currently loaded), the video buffers similarly to when starting the video. </p><p>I have tried disabling hardware acceleration, clearing cache, and clearing cookies, but nothing as worked. Is there another possible solution to this problem? </p>


created: 2021-10-05T09:29:27-07:00
updated: 2021-10-05T15:21:36-07:00
tags: desktop;bookmarks;windows-8;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1448680;
creator: Bagelport
title:
I just upgraded to firefox for windows 10 now i have lost many bookmarks and they are now also out of order  tried everything.I am not good on computer so please send detailed help Thanks

content:
<p>Need to restore some missing bookmarks after upgrading to windows 10 also they are out of order.I am not real good on laptop so please give real detailed instructions  I tried importing but not working </p>


created: 2021-10-05T09:13:16-07:00
updated: 2021-10-05T16:03:52-07:00
title: Lost Passwords
tags: desktop;other;windows-81;dataloss;passwords-dataloss;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448681;1448682;1448699;
creator: da-vigo
content:
<p>Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done anything different. I have been using Firefow for over ten years and found it to be reliable and excellent however over the last months it is no longer reliable, extremely slow and hangs. On top of that I now have this recurring issue with saved passwords. The version is apparently up to date and I don't think has been updated within the last two days, but so frustratingly it seems you have taken an excellent product and turned it into a steaming pile of dung. </p><p>If I can't get this issue resolved effectively and immediately I really dont't see the point in continuing to use the product as I'm spending too much time trying to resolve issues that were never before a problem. </p>


created: 2021-10-05T09:07:22-07:00
updated: 2021-10-05T15:53:06-07:00
title: Firefox keeps reseting every time i quit the browser
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448685;1448696;
creator: mphollihan
content:
<p>every time i close the app, or shut off my computer, then opening back the browser it starts as if i had just installed it. making me sign in every time. and resetting everything i have. only happens on computer not on phone </p>


created: 2021-10-05T08:52:07-07:00
updated: 2021-10-05T09:17:43-07:00
title: Version 93 tabs disconnecting from sites
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448595;
creator: sbray1834
content:
<p>It seems version 93 has introduced a method of reducing bandwidth by disconnect tabs from websites, but reconnects upon selecting the tab. This is causing havoc when I am logged into several websites. Sites tabs that do not have focus force me to log back in when selecting the tab. </p><p>I am not concerned in saving bandwidth. </p><p>How do I disable this feature? </p>


created: 2021-10-05T08:36:28-07:00
updated: 2021-10-05T11:57:29-07:00
title: Firefox 93.0 -- how do I get rid of black border on focused searchbar?
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1448588;1448616;1448621;1448629;1448636;
creator: OneMoreName
content:
<p>Firefox just updated itself to 93.0 and now suddenly I have a big black border around the searchbar when it is focused.  The userchrome "#searchbar { border: none !important; }" gets rid of the white border when the searchbar is not focused, but (just a stab in the dark) the userchrome "#searchbar[focused="true"] { border: none !important; }" does nothing when it is focused.  How can I get rid of it?  (It can be seen in the right-hand part of the attached image.) </p>


created: 2021-10-05T08:02:39-07:00
updated: 2021-10-05T08:02:39-07:00
title: Firefox hangs when OS low on memory, then fails to end all processes if force quit
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
creator: alek.malesevic
content:
<p>Firefox attains a not responding state after prolonged use at near maximum OS memory usage (this computer has only 8GB of RAM). Normally this is fine and I would simply restart the browser. Allowing Windows to terminate the non-responsive Firefox closes the windows, but almost all tab processes remain loaded in memory. This prevents Firefox from opening again, because it can't start while the old session is running, apparently. </p><p>These threads can be manually killed in task manager—all except for one. The last thread always fails with an access denied error. I also used an elevated command prompt to try ending all the processes; every thread was detected, even the forbidden one, yet it still failed to close (with a "there is no running instance of the task" notice rather than access denied): </p><p>C:\Users\amalesevic&gt;taskkill /f /im firefox.exe ERROR: The process "firefox.exe" with PID 2472 could not be terminated. Reason: There is no running instance of the task. SUCCESS: The process "firefox.exe" with PID 11100 has been terminated. SUCCESS: The process "firefox.exe" with PID 19188 has been terminated. </p><p>This is on my work PC and there may be some administrator-configured access issue wrongly preventing certain threads from closing. I'm really not sure. </p>


created: 2021-10-05T07:56:34-07:00
updated: 2021-10-05T14:54:10-07:00
title: Firefox sync seems not working
tags: desktop;sync;escalate;windows-10;syncerr;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1448576;1448611;1448663;
creator: chandu.meenavalli
content:
<p>I synced my bookmarks and everything on my old computer and when i singin on the new computer and logged in to my firefox it doesnt have a single bookmark or login credentials. </p>


created: 2021-10-05T07:45:41-07:00
updated: 2021-10-05T07:45:41-07:00
title: Processor over use
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: that.man.colin
content:
<p>Hi there, I visited this site <a href="https://www.scienceofpeople.com/hand-gestures/" rel="nofollow">https://www.scienceofpeople.com/hand-gestures/</a> and firefox started using 100% processor and the cooling fan sounded like a jet engine on takeoff. What could be wrong? All I did was scroll througth the page which appears to be a number of embedded videos. </p>


created: 2021-10-05T07:31:02-07:00
updated: 2021-10-05T12:59:23-07:00
title: Tab size
tags: desktop;beta;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1448569;1448645;
creator: misticgrass
content:
<p>During my work i often need to have massive amount of tabs, and want to switch between them quickly. And i cant find solution to tab size change, aside of "workarounds" that are "planned to be shit down". Is there a way to do it on permanent basis? I don`t mind those tabs be wide as they are now (although prefer them to be smaller, about 6x times) if i can, for example, have second and third string of tabs. That should be sufficient. But still i cant find a way to do so. I also saw mention of "user feedback" in another thread (currently locked) and would be willing to participate in said feedback. </p>


created: 2021-10-05T07:30:24-07:00
updated: 2021-10-05T07:30:24-07:00
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: FirefoxIsAwesome
title:
May Firefox team to add flag of strict mode for notification about addons that access to permissions?

content:
<p>I am control freak so because it I like Mozilla Firefox. So I need feature (inside about:config) that will </p><p>1. Notificate me about every access to every API that generate extensions (history access, bookmarks, webpage content, tabs access etc) 2. Ability to disallow/allow access inside these popups (permanently, session mode) 3. Such permission sandbox only for a list of addons (not all) </p>


created: 2021-10-05T06:58:47-07:00
updated: 2021-10-05T14:49:50-07:00
title: Firefox Issue With Twitter
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1448577;1448591;1448660;
creator: Steve09
content:
<p>I don't have a Twitter account, but I read them.  But for the last couple of months, when I go into one, I get a big Twitter window that says, "Don't miss what's happening," and I have to x out of it.  I get that window every time I go into someone's Twitter.  </p><p>Also, if I click on a tweet to read the comments, that window comes up again, and when I x out of it, I get back to the main twitter page, not the individual tweet with the comments.   </p><p>Also, if I click on something that's embedded in a tweet - like a news article - same thing happens.  I get that big window.  I x out of it, but again it takes me back to the main twitter page.  So I can't read the article.  (I could go to that particular Tweet's link, and read the comments or article, but I shouldn't have to do that.) </p><p>I was always able to read the comments and click embedded articles within a tweet.  I never had to sign in - never had a Twitter account.      </p><p>This is not happening at all in Chome or Edge, only Firefox, so it's a Firefox issue.  What's going on? </p>


created: 2021-10-05T06:56:42-07:00
updated: 2021-10-05T08:30:20-07:00
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448578;
creator: jlaughlin
title:
Wall Street Journal Page no longer shows graphics/charts. They do show on Safari etc. What do I adjust?

content:
<p>Wall Street Journal Page no longer shows graphics/charts. They do show on Safari etc. What do I adjust? </p>


created: 2021-10-05T05:21:44-07:00
updated: 2021-10-05T05:21:44-07:00
title: Is there a way to sign-in without code authorization?
tags: desktop;fix-problems;escalate;windows-10;admin;verificationemail;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: kosmici.brezmleka
content:
<p>I got locked out of my email address so i can't authorize the sign-in with the code. Is there a way to bypass the authorization or do i just have to create a new account? I really don't want to lose all my bookmarks. </p>


created: 2021-10-05T05:04:00-07:00
updated: 2021-10-05T05:04:00-07:00
title: shortcuts
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: dlm4856
content:
<p>So I have several shortcuts on my home page. However, after I have opened any one of them and then get out of it, the system has added another shortcut for the same website. How do I stop the system from doing that. I am constantly either 'delete from history' or 'dismiss'.  Why does it create a second shortcut? </p>


created: 2021-10-05T03:58:43-07:00
updated: 2021-10-05T03:58:43-07:00
title: Google Meet crashes Firefox on macOS BigSur
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: braveryandglory
content:
<p>When I try to enter the google meet call, firefox instantly crashes It wasn't crashing in August, when I installed latest firefox version at that period of time </p><p>Current version of Firefox - 92.0.1 macOS Big Sur - 11.6 MBP 2018 - 15 inch. </p><p>Please support with what can be done next, </p>


created: 2021-10-05T03:19:00-07:00
updated: 2021-10-05T08:33:34-07:00
title: Secure Connection Failed
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1448523;1448580;
creator: pete_scott2
content:
<p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.first-loves.net" rel="nofollow">www.first-loves.net</a>. PR_CONNECT_RESET_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the web site owners to inform them of this problem. </pre> <p>I have been using the website for  over six years Now why does the website work on other browsers? HOW can we contact the web site owners  if we CANNOT access the site?  Dumb suggestion or what ? </p>


created: 2021-10-05T02:06:19-07:00
updated: 2021-10-05T03:33:45-07:00
title: Firefox will not access google search
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1448522;1448526;
creator: tesla2
content:
<p>Hi, </p><p>For some reason i cannot get access to google search see attachement. </p><p>It seems that the issue is that i cannot scroll on the site so i cannot get to the OK button. </p><p>Any ideas? </p>


created: 2021-10-05T01:09:56-07:00
updated: 2021-10-05T06:39:48-07:00
title: Jak zmenit platebni metody a karty do pocitace Firefox?
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: cs
answers: 1448539;
creator: petra.sevcikova3
content:
<p>Dobry den, vubec se mi nedari odebrat vsechny moje platebni karty. Jdu do Settings -&gt; Privacy&amp;Security a nikde nemuzu najit Autofill Forms, jak se uvadi v napovede. Prosim poradte nebo rovnou odeberte vsechny moje zapamatovane karty. Moc dekuji. S pranim hezkeho dne Petra Sevcikova </p>


created: 2021-10-05T00:29:00-07:00
updated: 2021-10-05T00:29:00-07:00
title: Disable http login confirm report
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: lukas_wiedholz1994
content:
<p>Hey there, </p><p>is it possible to disable this screen report per GPO? </p><p>just like single sign on at http authentication </p><p><br> https://User:password@172.30.7.1/ </p><p>so the user should pass through the authentictation. </p><p>Regards </p>


created: 2021-10-04T22:26:48-07:00
updated: 2021-10-04T22:26:48-07:00
title: The menue bar is not same I had. Ichanged colors of text , etc
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: james_vawter
content:
<p>I had made some changes to my dashboard and changed theme menu bar I wanted and did not have to items to menu bar </p>


created: 2021-10-04T22:20:32-07:00
updated: 2021-10-05T01:32:20-07:00
title: Audio Crackle/Stutter on Udemy/Youtube
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448517;
creator: ork+moz
content:
<p>I've dug deep around the internet for this and seem to find variations on this issue throughout Firefox' history going back many years.  I've found articles that detail problems similar to mine dating back 5+ years. </p><p>Essentially, when I increase the playback speed on videos, most notably on Udemy but also on other sites like Youtube or Twitch, after a few seconds and sometimes a few minutes, the sound begins to crackle.  The same thing happens when I switch tabs from one video and switch back to the video playback tab. </p><p>I've eliminated internet connection speeds (tried in three different locations with two different computers) as a potential issue, tried tweaking multiple settings in the about:config section, enabled/disabled various windows services and enabled/disabled hardware acceleration and tried safe mode with all extensions disabled.  This issue does not happen in Chrome or Edge on either of my two machines.  This is purely isolated to Firefox. </p><p>I've tried every fix I could find with no resolution.  I love Mozilla and the what the company stands for and would love to continue using the product, but the constant crackling as I'm trying to learn new skills is on the verge of driving me crazy.  It would seem that such a fundamental HTML5 concept as video playback would be well tested and well engineered in Firefox, but as I mentioned, I'm seeing the same issue on multiple machines in multiple environments. </p><p>Any additional help anyone has to offer would be much appreciated. </p>


created: 2021-10-04T21:10:53-07:00
updated: 2021-10-05T01:33:05-07:00
title: Video lagging
tags: windows-7;desktop;beta;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448518;
creator: nicaya
content:
<p>Hello, I have issues with Firefox developer version for couple months now, when I play videos, like youtube, or other sites they constantly lag. They play for like 1min and lag, continue for another 2min then lag etc etc. (even short videos on twitter lag). It was not like that before and I don't have this problem in other browsers. Does anyone know what can be the problem here? Thanks </p>


created: 2021-10-04T18:36:02-07:00
updated: 2021-10-04T19:47:25-07:00
title: Bookmarks are still missing after REFRESH
tags: windows-7;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1448475;
creator: agoldenstatewarrior
content:
<p>a Refresh because Firefox was running slow, sometimes I'm not able to click my mouse to use as ENTER. Clicking my mouse for ENTER seems as if its not one of it's functions so I have to literally press the ENTER button on my keyboard. That's only one of my problems that I am having with Firefox. So I decided to REFRESH Firefox. Now my bookmarks are missing so I followed the steps and went to&gt;&gt; HELP&gt; More Troubleshooting Info&gt;&gt;PROFILE folder&gt;&gt; Open profile &gt;&gt;bookmarkbackups but there's nothing in that folder, it's empty. So where are my Bookmarks? This is a headache that happens every time I have to REFRESH. I just want my Bookmarks back quickly &amp; simple. I've looked in the OLD FIREFOX folder on my desktop &amp; there's no Bookmarks in there either. I apologize for this article because I know it sounds like every other article about Bookmarks in here but I've become impatient and just want my Bookmarks back in place. It's like a wild goose chase with this issue. </p>


created: 2021-10-04T18:17:52-07:00
updated: 2021-10-05T04:48:35-07:00
title: I am logout and i lost my recovery codes.
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448528;
creator: realhero3132
content:
<p>My first phone with authenticator installed crashed and i bought a new phone. The phone contains firefox recovery code. But now I am logout and lost my recovery codes. How can I recovery my account on email. Please i have been using firefox for years i really love it. I have lot of bookmarks and login save there. please help me recover it. Thanks. </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-04T17:03:26-07:00
updated: 2021-10-04T17:03:26-07:00
title: Trojan?
tags: desktop;tabs;escalate;display;windows-10;font;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: Crtfyd
content:
<p>For the last several months, when I open a New Tab, The "N" and "b" are blacked out from the normal New Tab (so this " ew Ta"). Is there a Trojan on my computer, or is this possibly the background on the Tab area? Thanks Picture attached </p>


created: 2021-10-04T17:02:33-07:00
updated: 2021-10-04T17:02:33-07:00
title: Keyboard shortcuts not working on MAC OS Big Sur
tags: mac-os;desktop;customize;firefox-920;firefox-9201;
product: firefox
topic: customize
locale: en-US
creator: john.minea
content:
<p>I just installed Version 90.0.1 on MAC OS BigSur latest version. I followed some old post I found regaridng this isssue and nothign is working. I am using customized shortcuts for Cut, Copy, Paste and find similar cu the keyboard shortcut on Windows PC Ctr+C, Ctr+V. These shortcut are working for all other applications including Safari and Chrome. None of them is working fro Firefox. I need to use CMD+C, CMD+V and so on. I do not have any language packs added except the primary English US. This is the main reason why I am not using Firefox for the most part. I reinstalled the appliaiton af ew times, I have created a secodn profile on MAC and Firefox, I start in refresh mode, issue is still there. Any solution to this issue? </p>


created: 2021-10-06T16:13:38-07:00
updated: 2021-10-06T16:13:38-07:00
title: Pairing my pc computer to my iPhone
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: geshelin
content:
<p>I have Firefox installed on my iPhone.  I want to sync with my computer.  From the computer I turned on the syncing and tried to add another device ( iPhone).  A scanning code came up on the computer screen.  I went to the iPhone and opened the Firefox browser and went into settings.  The camera opened up and I scanned the code in the computer.  Then I got a message that said I must pair from within the app.  I couldn’t find any place in the app that indicated a pairing function.  I’m puzzled by this whole situation because even thou I have no indication that another device was connected to my computer,  the bookmarks did appear in the iPhone Firefox browser.  What’s taking place ? </p>


created: 2021-10-06T15:35:50-07:00
updated: 2021-10-06T16:43:42-07:00
title: reply to email
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1448917;
creator: izzybizz
content:
<p>jscher2000  </p><p>Tried to reply to your email.  It has not return.  Here is a copy of report you requested.  It is different from what you sent me. </p><p>&gt; Task: invalidateCaches - Unable to invalidate caches &gt; Task: checkCoherence - The task queue was cleared by an error in another task. &gt; Task: expire - The task queue was cleared by an error in another task. &gt; Task: originFrecencyStats - The task queue was cleared by an error in another task. &gt; Task: vacuum - The task queue was cleared by an error in another task. &gt; Task: stats - The task queue was cleared by an error in another task. &gt; Task: _refreshUI - The task queue was cleared by an error in another task. </p><p>I still have no bookmarks.  I have restarted the computer a number of times.  I also renamed the places.sqlite adding a 1 after places as it said in other directions. I have also refreshed.   </p><p>Yesterday, I uninstalled Firefox and reinstalled after receipt of your response.  It said all cookies, history, bookmarks etc transferred successfully.  However, I keep getting the message “ and Bookmarks and history systems will not be functional because one of Firefox’s file is in use by another application. Some security software can cause the problem.  I use McAfee, I’ve always used it.  I have not changed it. </p><p>I did not do anything with favicon file as I don’t know what to do, I understand you can delete that.  If there is a list of more than one, then what do I do. </p><p>As I indicated, I an NOT a technical person. </p><p>Please advise. </p><p>Thanks. </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-06T14:30:35-07:00
updated: 2021-10-06T14:30:35-07:00
title: Dark mode in new opened cards
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: krisrej07
content:
<p>Hello!  My wife is disabled by sight. She needs the new opened cards/websites to be ALL in dark mode. I did it successfully on Google website in it own settings....but it should be possible to do once in a Firefox browser settings.......dark theme in Firefox Settings did not help because in new opened cards "frame" and cursor window for text input are black but the rest of the page is white. Thank you, Kris </p>


created: 2021-10-06T14:15:26-07:00
updated: 2021-10-06T14:15:26-07:00
tags: windows-7;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: dwightandwendyshields
title:
The following sites are not responding to a Firefox platform, and I have to use Google ChromeFrontier.com, myDish, and Washington Fed Bank

content:
<p>These three web sites routine will not respond to Firefox when I need to information like actual monthly billing data or to make an inquiry or change to their service.  They do respond quickly and with accurate data when I have to use Google Chrome because Firefox either locks up when when I reach their site, or Firefox does not even allow access to that site, as is the case as with WAFED bank.  When I attempt to access my bank account yesterday and today, I get the message of Warning: Potential Security Risk Ahead, and access is denied with a major warning of risk!!!! </p>


created: 2021-10-06T13:01:18-07:00
updated: 2021-10-06T13:01:18-07:00
title: Facebook will NOT respond when I attempt to comment on a posting
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: expert4
content:
<p>I recently purchased a new (2021) iMac desktop.  I receive notifications that a friend has posted an article on Facebook.  I am able to access the Facebook page and read the article.  However, I am unable to post a comment.  I am also unable to use Facebook Messenger using Firefox.  However, I am able to any of the above if I use Chrome or Safari.  Why is Firefox the only browser I have trouble with? </p>


created: 2021-10-06T12:59:16-07:00
updated: 2021-10-06T12:59:16-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: bill.kathyAult
title:
From FireFox, the printer prints very small in the upper-left corner of the sheet like it is set for multiple pages per sheet.  It prints OK fron a test page and from ThunderBird.

content:
<p>Is there some setup you can recommend to fix to get back to full size printing? Printer is connected via USB cable. </p>


created: 2021-10-06T12:29:04-07:00
updated: 2021-10-06T12:29:04-07:00
title: 2nd firefox windows opened on full screen on 2nd monitor turns off monitor
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: es
creator: Cristianlozgut
content:
<p>Im spanish, but i will write in english </p><p>This is my setting: 2 monitors from nvidia gt745 in windows 10 (everything up to date). one monitor (the main one) have one firefox window i move a new firefox window to the 2nd monitor, then i start to scroll, and shuddenly monitor shuts. </p><p>In the moment i close this 2nd window, monitor turns on. </p><p>I have check, uncheck, disable, enable hardware acceleration, performance and so on. It seems to me a bug. Please check it. </p>


created: 2021-10-06T12:21:56-07:00
updated: 2021-10-06T12:21:56-07:00
title: start up
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: joe2con
content:
<p>When I start up my computer after it has been asleep. The URL   search file  view history bookmarks are all gray then after a time the font shows up. </p>


created: 2021-10-06T11:53:54-07:00
updated: 2021-10-06T13:24:08-07:00
title: online banking
tags: desktop;privacy-and-security_1;windows-10;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448889;1448890;
creator: ambrady
content:
<p>I have Windows 10 and Firefox 93. Chase Bank says there is something wrong with my browser, and wants me do switch to Chrome.  What else can I do (besides changing banks)?  I have no problems with any other site, including other banks. </p>


created: 2021-10-06T11:45:05-07:00
updated: 2021-10-06T13:26:13-07:00
title: 1 new message keeps flashing on tab
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1448891;
creator: steveg6
content:
<p>so i went to a website called <a href="http://imaker.com" rel="nofollow">imaker.com</a> and when when i switch tabs to another page (like this one) the tab for <a href="http://imaker.com" rel="nofollow">imaker.com</a> keeps flashing "1 new message" and then the website name and their icon. </p><p>how the hell do i stop this from happening as it's extremely distracting. </p>


created: 2021-10-06T11:41:45-07:00
updated: 2021-10-06T11:41:45-07:00
title: Screenshot tool cannot drag and save selected area
tags: desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: bxf999
content:
<p>I had no problems using the Screenshot tool to save a selected area, until some time ago. I cannot say when it stopped working as expected - perhaps it started with Windows 11, I cannot say. </p><p>The (newish) problematic behavior is as follows: the Screenshot tool is invoked, I select an area on the screen, and it immediately gives me the "Shot copied" box at the bottom of the screen, i.e. I do not get the opportunity to manipulate the selected area, or even to DOWNLOAD it rather than COPY it. </p><p>If I hold SHIFT before I stop the dragging and then release SHIFT, I get to see the selected rectangle, but it changes size and/or position as I move the mouse around, and cannot be controlled properly. </p><p>No change to the above with all extensions disabled. </p><p>Thanks for any advice. </p>


created: 2021-10-06T11:19:43-07:00
updated: 2021-10-06T11:19:43-07:00
title: Unable to download and install Firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: PD
content:
<p>I am unable to download and install Firefox on Mac OS despite permitting Firefox download. Not sure what the trouble is. </p>


created: 2021-10-06T11:09:15-07:00
updated: 2021-10-06T11:09:15-07:00
title: Firefox showing all webpages in French
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: sfearing
content:
<p>Hi, </p><pre>for some reason Firefox (93.0) 64 bit has suddenly decided to show searched webpages in French. For instance if I search for a product, I get Amazon webpages in French. I live in Canada. I have checked to see if my Firefox Pref.s have changed and I see that I still have English selected as my preferred language. Can you help me? </pre>


created: 2021-10-06T10:55:39-07:00
updated: 2021-10-06T10:55:39-07:00
title: Spinning Ball whenever FF or MacOS Updates
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: V-Pops
content:
<p>Whenever my iMac gets an update from MacOS or FF, it will perform for about a minute or two then I get the freezing and the spinning ball shows up intermittently every 5 seconds.  I then have to Reset Firefox and everything performs as normal. This has been going on for about a year now and never seems to clear up. So roughly every month I'm resetting FF so it wan work properly. I am currently on 92.0.1 </p><p>I also use FF on my MacBook Pro and never have this issue.  I have attached raw data - is there anything I can do to remedy this permanently? Thanks! </p><p>Application Basics </p> <hr> <p>Name: Firefox Version: 92.0.1 Build ID: 20210922161155 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:92.0) Gecko/20100101 Firefox/92.0 OS: Darwin 20.6.0 Darwin Kernel Version 20.6.0: Mon Aug 30 06:12:21 PDT 2021; root:xnu-7195.141.6~3/RELEASE_X86_64 Rosetta Translated: false Multiprocess Windows: 2/2 Fission Windows: 0/2 Disabled by default Remote Processes: 6 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false </p><p>Crash Reports for the Last 3 Days </p> <hr> <p>Firefox Features </p> <hr> <p>Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org </p><p>Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org </p><p>Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org </p><p>Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org </p><p>Name: Web Compatibility Interventions Version: 25.4.0 ID: webcompat@mozilla.org </p><p>Name: WebCompat Reporter Version: 1.4.2 ID: webcompat-reporter@mozilla.org </p><p>Remote Features </p> <hr> <p>upgradeDialog: (upgradeDialog-defaultEnabled) </p><p>Remote Processes </p> <hr> <p>Type: Web Content Count: 4 / 8 </p><p>Type: Extension Count: 1 </p><p>Type: Privileged About Count: 1 </p><p>Add-ons </p> <hr> <p>Name: AdBlocker Ultimate Type: extension Version: 3.7.11 Enabled: true ID: adblockultimate@adblockultimate.net </p><p>Name: <a href="http://Amazon.com" rel="nofollow">Amazon.com</a> Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org </p><p>Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org </p><p>Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org </p><p>Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org </p><p>Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org </p><p>Name: LastPass: Free Password Manager Type: extension Version: 4.81.0.3 Enabled: true ID: support@lastpass.com </p><p>Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org </p><p>Name: Zoom Scheduler Type: extension Version: 2.1.19 Enabled: true ID: {bf855ead-d7c3-4c7b-9f88-9a7e75c0efdf} </p><p>Graphics </p> <hr> <p>Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: CGL IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: ATI Technologies Inc. -- AMD Radeon R9 M395X OpenGL Engine WebGL 1 Driver Version: 4.1 ATI-4.6.20 WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: CGL IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: ATI Technologies Inc. -- AMD Radeon R9 M395X OpenGL Engine WebGL 2 Driver Version: 4.1 ATI-4.6.20 WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Uses Tiling: true Uses Tiling (Content): true Target Frame Rate: 60 GPU #1 Active: Yes Vendor ID: 0x8086 Device ID: 0x1912 RAM: 0 GPU #2 Active: Yes Vendor ID: 0x1002 Device ID: 0x6920 RAM: 0 Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: skia CMSOutputProfile: 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Display0: 2560x1440 scale:2.000000 DisplayCount: 1 TileHeight: 1024 TileWidth: 1024 Decision Log HW_COMPOSITING: available by default OPENGL_COMPOSITING: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default unavailable by env: OS not supported WEBRENDER_DCOMP_PRESENT: available by default disabled by user: User disabled via pref unavailable by env: Requires Windows 10 or later unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE: available by default OMTP: disabled by default: Disabled by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly </p><p><br> </p><p><br> Media </p> <hr> <p>Audio Backend: audiounit-rust Max Channels: 2 Preferred Sample Rate: 44100 Roundtrip latency (standard deviation): 22.15ms (0.01) Output Devices Name: Group Description: com_logmein_driver_LogMeInSoundDevice:DeviceName Internal Speakers: builtin-internal-mic|spk Input Devices Name: Group Description: com_logmein_driver_LogMeInSoundDevice:DeviceName Internal Microphone: builtin-internal-mic|spk </p><p>Enumerate database </p><p>Environment Variables </p> <hr> <p>MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /Users/Owner/Library/Application Support/Firefox/Profiles/ri9frb4m.default-1430924053925-1633541115106/crashes/events MOZ_CRASHREPORTER_RESTART_ARG_0: /Applications/Firefox.app/Contents/MacOS/firefox MOZ_CRASHREPORTER_RESTART_ARG_1: -foreground MOZ_CRASHREPORTER_DATA_DIRECTORY: /Users/Owner/Library/Application Support/Firefox/Crash Reports MOZ_CRASHREPORTER_PING_DIRECTORY: /Users/Owner/Library/Application Support/Firefox/Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /Applications/Firefox.app/Contents/Resources/browser/crashreporter-override.ini MOZ_LAUNCHED_CHILD: XRE_PROFILE_PATH: XRE_PROFILE_LOCAL_PATH: XRE_START_OFFLINE: XRE_BINARY_PATH: XRE_RESTARTED_BY_PROFILE_MANAGER: MOZ_RESET_PROFILE_RESTART: MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_RESTART_ARG_2: MOZ_RESET_PROFILE_MIGRATE_SESSION: </p><p>Experimental Features </p> <hr> <p>about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false Media: JPEG XL (image.jxl.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): true Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: inputmode (dom.forms.inputmode): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false Win32k Lockdown (security.sandbox.content.win32k-disable): false </p><p>Remote Experiments </p> <hr> <p>Important Modified Preferences </p> <hr> <p>browser.contentblocking.category: standard browser.download.useDownloadDir: false browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20210922161155 browser.startup.homepage: <a href="http://www.google.com" rel="nofollow">www.google.com</a> browser.startup.homepage_override.buildID: 20210922161155 browser.startup.homepage_override.mstone: 92.0.1 browser.urlbar.placeholderName: Google doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.home-region: US doh-rollout.mode: 2 doh-rollout.self-enabled: true doh-rollout.uri: <a href="https://mozilla.cloudflare-dns.com/dns-query" rel="nofollow">https://mozilla.cloudflare-dns.com/dns-query</a> dom.push.userAgentID: 7fedb1844c914674924da0ec15da848f extensions.lastAppVersion: 92.0.1 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1633541153 media.gmp-gmpopenh264.version: 1.8.1.1 media.gmp-manager.buildID: 20210922161155 media.gmp-manager.lastCheck: 1633541153 media.gmp-widevinecdm.abi: x86_64-gcc3 media.gmp-widevinecdm.lastUpdate: 1633541155 media.gmp-widevinecdm.version: 4.10.2209.1 media.gmp.storage.version.observed: 1 privacy.donottrackheader.enabled: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.remote_settings.crlite_filters.checked: 1633541152 security.remote_settings.intermediates.checked: 1633541152 security.sandbox.content.tempDirSuffix: 7c303eec-211b-4944-bcb9-30bcfbfa003b services.sync.declinedEngines: services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1633541148 services.sync.lastSync: Wed Oct 06 2021 13:26:47 GMT-0400 (Eastern Daylight Time) signon.rememberSignons: false </p><p>Important Locked Preferences </p> <hr> <p>fission.autostart.session: false </p><p>Places Database </p> <hr> <p>Accessibility </p> <hr> <p>Activated: false Prevent Accessibility: 0 </p><p>Library Versions </p> <hr> <p>NSPR Expected minimum version: 4.32 Version in use: 4.32 </p><p>NSS Expected minimum version: 3.69.1 Version in use: 3.69.1 </p><p>NSSSMIME Expected minimum version: 3.69.1 Version in use: 3.69.1 </p><p>NSSSSL Expected minimum version: 3.69.1 Version in use: 3.69.1 </p><p>NSSUTIL Expected minimum version: 3.69.1 Version in use: 3.69.1 </p><p>Sandbox </p> <hr> <p>Content Process Sandbox Level: 3 Effective Content Process Sandbox Level: 3 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported </p><p>Startup Cache </p> <hr> <p>Disk Cache Path: /Users/Owner/Library/Caches/Firefox/Profiles/ri9frb4m.default-1430924053925-1633541115106/startupCache/startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: false </p><p>Internationalization &amp; Localization </p> <hr> <p>Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US","en"] Default Locale: "en-US" Operating System System Locales: ["en-US","en"] Regional Preferences: ["en-US","en"] </p><p>Remote Debugging (Chromium Protocol) </p> <hr> <p>Accepting Connections: false URL: </p><p>Printing </p> <hr> <p>Modified print settings </p> <hr>


created: 2021-10-06T10:30:48-07:00
updated: 2021-10-06T10:30:48-07:00
title: HOW TO CHANGE BACK TO OLD FIREFOX BROWSER - UPDATE TERRIBLE
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: sharrisrose
content:
<p>How do you change back to the OLD Firefox browser? the new up-date screwed up my computer visuals, format layout, menu bar and it even grabbed my icons on the desk top and used firefox icons on my Yahoo mail and for Face book...the new set up it throws out is oversize! terrible...and I am not the only one who dislikes this newest update... SR </p>


created: 2021-10-06T10:21:55-07:00
updated: 2021-10-06T10:49:52-07:00
title: Function deleted
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1448855;
creator: jscbwilson
content:
<p>I'm not disappointed that Firefox no longer has a "cut, copy, paste" function that is easily accessible and user friendly. I don't understand why this was eliminated. I" ask that it be restored to the drop down menu. </p>


created: 2021-10-06T10:21:18-07:00
updated: 2021-10-06T10:21:18-07:00
title: Vanhojen tietojen palautus
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: fi
creator: antti.natunen78
content:
<p>Minulla kaatui firefox tänään. Työpöydälle ilmestyi firefoxin vanhat tiedot kansio. Kuinka palautan ne takaisin käyttöön???? </p>


created: 2021-10-06T10:21:03-07:00
updated: 2021-10-06T10:21:03-07:00
title: video playback
tags: windows-7;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: whisky1182
content:
<p>Hi, since about 3 days I am no longer able to play any video on fox news website. It stopped working on all of my computers (2 PCs running win 7 and 2 Macs) Video playback on any other website works fine. I tried every possible recommended solution from disabling all add-ons to resetting the Firefox settings but with no success. I'm in Canada. Any help would be much appreciated.  Thank you </p>


created: 2021-10-06T10:19:47-07:00
updated: 2021-10-06T10:19:47-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: ray_eddy
title:
MS update then after restart shortcuts not working. tried installed refresh 3 times get home screen but no search functions work

content:
<p>I would like to save my settngs/bookmarks etc but it looks like I may have to delete all "firefox" files and do a new install. </p>


created: 2021-10-06T10:10:22-07:00
updated: 2021-10-06T14:08:27-07:00
title: Hlášení o NEZABEZPEČENÉM PŘIPOJENÍ a neplatných certifikátech
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: cs
answers: 1448898;
creator: romsk1
content:
<p>Dobrý den, prosím o radu. Na starším PC, který mi ještě jede na Windows XP Professional (32bit, AMD Athlon 1,15 GHz a 2,25 GB RAM, používám prohlížeč Mozilla Firefox 48.0.2) se mi od čtvrtečního odpoledne nedaří otevřít některé webové stránky, např. SEZNAM a CENTRUM, a objeví se hlášení o NEZABEZPEČENÉM PŘIPOJENÍ a neplatných certifikátech. Na jiné stránky se dostanu. Je nás asi víc, přikládám ještě zprávičku ze stránek Seznamu a nějakými doporučeními.  <a href="https://napoveda.seznam.cz/forum/subsections/489" rel="nofollow">https://napoveda.seznam.cz/forum/subsections/489</a> Zkoušel jsem restartovat zmiňovaná zařízení, ale nepomohlo to. Radil jsem se i s podporou <a href="http://Seznam.cz" rel="nofollow">Seznam.cz</a>, ale nepodařilo se mi problém nějak vyřešit. Prý je to zapříčiněno aktualizací bezpečnostních certifikátů, které už moje verze prohlížeče a OS nepobere. Na jiném počítači mám normálně Win10, ale na tomto jsem si nechal XP úmyslně, protože mi tam funguje spousta věcí, které by už na Windows 10 asi nechodili. Prý je v případě Win XP třeba stažení a nainstalování nejnovější dostupné verze Firefoxu pro OS, což by údajně měla být 52.9.0 esr. Má verze 48.0.2 prý není podporovaná pro přístup na stránky <a href="http://Seznam.cz" rel="nofollow">Seznam.cz</a>. Nedokázal by mi, prosím, někdo poslat instalační soubor na zmiňovanou verzi Firefoxu 52.9.0esr nebo nějak jinak poradit? Děkuji. Roman romsk@centrum.cz </p>


created: 2021-10-06T09:38:12-07:00
updated: 2021-10-06T09:38:12-07:00
title: Thunderbir
tags: desktop;other;
product: firefox
topic: other
locale: it
creator: giochidimagia
content:
<p>I'm having trouble logging into thunderbird, the password is correct I'm sure, the error message is: "unable to authenticate to the server, the configuration, username or password may be incorrect" At the first step it tells me "configuration detected in the mozilla provider archive" then clicking on "done" does not authenticate and the message appears. How can I solve? </p>


created: 2021-10-06T08:55:25-07:00
updated: 2021-10-06T08:55:25-07:00
title: ciao. ho dei problemi con il wetranfer ,per scaricare dei file. Grazie
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: it
creator: sorinvegadesign
content:
<p><a href="http://download.wetransfer.com" rel="nofollow">download.wetransfer.com</a>. PR_CONNECT_RESET_ERROR </p>


created: 2021-10-06T08:46:24-07:00
updated: 2021-10-06T16:44:30-07:00
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1448823;1448937;
creator: info6187
title:
Firefox problem with Paypal. It shows multiple question marks instead of words at the login and transactions.

content:
<p>Hello, My problem is that every time I go to log in to my PayPal account or work with some settings I get multiple question marks instead of words/letters. (see Screen Shot: <a href="https://jmp.sh/EYpj4pJ" rel="nofollow">https://jmp.sh/EYpj4pJ</a> ) It only happens with the Firefox browser.  </p><p>I have done what Firefox support recommends for troubleshooting, such as: Turn off extensions, reset preferences, restart, Start Firefox in Safe Mode, delete PayPal cookies, and clear cache. I also tried to disable hardware acceleration but, this doesn't apply to this version because it's not there (see Screen Shot: <a href="https://jmp.sh/wEZqkcP" rel="nofollow">https://jmp.sh/wEZqkcP</a>) but, the problem continues. </p><p>I already talk to PayPal Support because It only happens when using PayPal. They say that this is a Firefox problem since it works fine in other browsers.  </p><p>I ask: Is there a problem between PayPal and Firefox that I should know about? </p>


created: 2021-10-06T08:40:49-07:00
updated: 2021-10-06T10:59:32-07:00
title: How secure is it to sign in to my Firefox account on a device that is not my own?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1448826;1448844;1448854;1448859;1448860;
creator: 22Jonathan
content:
<p>If I sign in to my Firefox account, (like I am signed in now) on a family member's device, how secure is that? Would any of my personal information show or save on that second device? I do not sync, my info is only on my device. </p>


created: 2021-10-06T08:13:50-07:00
updated: 2021-10-06T10:00:04-07:00
title: Yahoo Mail Intermittant 'No Internet connection' message while doing email's
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1448840;
creator: backur5em-esars
content:
<p>While  using yahoo mail (reading the emails)  .   gets intermittent  ' no internet connection ' however the internet is working very well  . If you wait a few minutes it will clear and can access the next email.  I have been long time user of Firefox with no problems but this has been happening the past 2 months.   If I go to microsoft Edge no problems. I'm using norton security but that has been several years , I have deleted cache and cookies. </p>


created: 2021-10-06T07:56:00-07:00
updated: 2021-10-06T10:00:32-07:00
title: Instagram For Desktop Failing To Load Images
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1448841;
creator: TimTaylor
content:
<p>When using Instagram for Desktop random images fail to load  </p><p>When the website is first accessed all is well, but once refreshed some images and profile pictures are greyed out and a brief description of the image in words appears rather than the image it's self. </p><p>On the occasions this happens the cross appears where the reload page button is  </p><p>The issue is not replicated on either Waterfox, Chrome or Edge so I can only assume that it is a setting within Firefox that is causing the issue which is annoying as Firefox is my default browser !  </p><p>Any suggestions would be gratefully received. </p>


created: 2021-10-06T07:46:01-07:00
updated: 2021-10-06T11:19:10-07:00
title: How can I find/remove an incomplete login name?
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448842;1448870;
creator: Foxfree99
content:
<p>FF is offering me two versions of my e-mail when I login to a website where I have specifically told it to 'never' remember a password.  The little black selection dropdown shows both myUserName@myMailserver.com myUserName@myMailserver.co When I click to login page of '<a href="http://website.com" rel="nofollow">website.com</a>'.  It does not offer this for all websites that use e-mail address as login.  </p><p>I have checked and the website in question shows up in 'never save' exceptions to my 'ask to save usernames and passwords'. </p><p>So I have no saved passwords to remove for that site--when I look up '<a href="http://website.com" rel="nofollow">website.com</a>', I get nothing. </p><p>2 questions:   why does FF continue to offer a login name for that site? </p><p>FF 93.04 beta (will be updated in a few minutes to next version) MacOS 11.6 Big Sur and where can I find and zap 'myUserName@myMailserver.co' without losing all of my other logins &amp; passwords that I do allow FF to store for me? </p>


created: 2021-10-06T07:45:04-07:00
updated: 2021-10-06T10:08:01-07:00
title: how to set password to open firefox ?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1448845;
creator: ds543216123
content:
<p>Please tell me how to set password to open firefox ? I want when someone open the browser it ask a password.Please help me. There used to be an add-on called Startup master but it no longer supported. </p><p>Provide an inbuilt option or an add on for it please. </p><p><a href="https://addons.thunderbird.net/en-us/firefox/addon/startupmaster/" rel="nofollow">https://addons.thunderbird.net/en-us/firefox/addon/startupmaster/</a> </p>


created: 2021-10-06T07:33:51-07:00
updated: 2021-10-06T14:29:05-07:00
title: Why does USAA website NEVER WORK
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1448846;1448871;
creator: john.avery
content:
<p>USAA Banking website forces me to use CHROME over firefox.     I CAN NEVER LOGIN.    for 5 years before that, I could login then it would show a blank page for my accounts.   </p><p> </p><p><em>[Profanity removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-06T07:29:30-07:00
updated: 2021-10-06T07:29:30-07:00
title: Restoring an older version of Firefox
tags: desktop;download-and-install_1;escalate;downgrade;mac-os-x-10116;
product: firefox
topic: download-and-install
locale: en-US
creator: rabaak
content:
<p>At one point I installed the newest version of Firefox on my MAC (Early 2008) running Catalina.  I found it would not run as that release needs a newer MAC OS. </p><p>So I went back and installed Version 78.  That did not work either. So I tried Firefox 10.0.11esr.dmg, 10.0.9esr.dmg, and even Firefox.45.9.0esr.dmg. </p><p>After install, I get the same message. </p><p><strong>You can't use this version of the application Firefox with this version of OS. </strong> You have 10.11.6, This application requires 10.12 or later.<strong> </strong> </p><p>My theory is that even though I uninstall Firefox, some trigger file gets left behind and I get this error message no matter what version of Firefox I install. </p><p>Anybody have any ideas on how I can run an older version of Firefox? </p><p>I have hit the Sept 30 Certification issue with this old MAC and I hope Firefox will be a work around. - Thanks Rod </p><p><br> </p><p>Same with </p>


created: 2021-10-06T07:24:43-07:00
updated: 2021-10-06T07:24:43-07:00
title: Problem sicronizing logins and search engineswith
tags: windows-7;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: mgl22
content:
<p>Hello  I've installed FF in all my devices. Since the past tree month I've been trying to synchronize FF in two computers. but I couldn't synchronize the logins. And it seems that I've lost some of mi search engines stored in DDG search bar. Both computers have installed 93.0 (32 bit) version, in one of them has the English version and the other has the Spanish one. As i use both computer I 'd like their browsers were fully synchronized (though not instantly of course) Thanks in advance </p>


created: 2021-10-06T05:55:05-07:00
updated: 2021-10-06T05:55:35-07:00
title: I want to make my separator
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1448802;
creator: zevrosalda
content:
<p>About my bookmark separator. Previously, my bookmark separator was invisible. It was now visible, I believe I didn't make any changes with my settings. Is this an automatic update? If this is an update, how can I make the bookmarks invisible? </p>


created: 2021-10-06T05:49:17-07:00
updated: 2021-10-06T05:49:17-07:00
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: martin757foster
title:
PLEASE  HELP   I have  settings  to NOT use tabs   but it always does and I HATE tabs  please tell me  how to  stop it opening tabs

content:
<p>I have  settings  to NOT use tabs   but it always does and I HATE tabs  please tell me  how to  stop it opening tabs  I have settings where this option isnt clicked yet it ignores it  I uses  windows10, sadly   Thanks </p>


created: 2021-10-06T05:39:00-07:00
updated: 2021-10-06T11:08:00-07:00
title: Pay sites appear very small -- tiny little letters and images
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1448847;1448864;
creator: rgarifo
content:
<p>Any window associated with Paypal loads but the page is tiny. I have to zoom in order to read the page, login, etc. There is no problem with actually logging in. </p><p>I opened FFOX in safe mode with the same result. Also cleared the startup cache.  </p><p>Running 2016 MBP with Big Sur 11.5.1. Neither Safari nor Chrome have this issue. </p><p>Any help is appreciated! </p>


created: 2021-10-06T05:32:08-07:00
updated: 2021-10-06T05:32:08-07:00
title: Restoring bookmarks
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: funkmasterj
content:
<p>Hello, I re-installed firefox and copied the backups from the old profile to the new profile.  However, it is not complete - how do I find the bookmarks that were in the "other bookmarks folder" which is now empty and how do I find the bookmarks that were in my toolbar itself?  Thank you. </p>


created: 2021-10-06T03:51:23-07:00
updated: 2021-10-06T10:14:40-07:00
title: Firefox not working or reacting to anything
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448848;
creator: -FLORINE-
content:
<p>My browser is not reacting (at all) to any website input and I can't even reach the settings page. I just see a blank page and the turning wheel is not loading or reacting. I checked the firewall. No problems there. My other browser is working fine. I reinstalled and freshened up Mozilla firefox. </p>


created: 2021-10-06T03:37:58-07:00
updated: 2021-10-06T08:36:03-07:00
title: Firefox opens displays two panels, i.e. a site plus site in tab after click on link
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1448786;1448794;1448795;1448816;
creator: joern.schmidt.toepke
content:
<p>Firefox opens displays two panels, i.e. a site plus site in tab after click on following url <a href="https://schmidt-toepke.de/Younox%20Marketing/index.html" rel="nofollow">https://schmidt-toepke.de/Younox%20Marketing/index.html</a> </p>


created: 2021-10-06T03:31:38-07:00
updated: 2021-10-06T12:14:20-07:00
title: I got an error code 'Termination Reason: Namespace CODESIGNING, Code 0x1'
tags: mac-os;desktop;fix-problems;escalate;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448793;1448877;
creator: rafi01
content:
<p>Hello, </p><pre>So This early morning, after a few hours of use. these things happened:  </pre> <p>1. i couldnt close a tab while im in that tab at the same time, i have to be at another tab while right clicking the tab i cant to open. this happened only on non-private window (it works on private window i had).  i restarted fire fox. done fixed.  2. then a few minutes after i shut down my laptop. i coulndnt open it, getting error code:  error Code: 0x00000000 i deleted and reinstalled firefox and here i am.  </p><p>I'm wondering if anyone can explain what happened, why and how i could prevent for the future.  </p><p><br> Thank you. </p>


created: 2021-10-06T02:54:11-07:00
updated: 2021-10-06T14:54:40-07:00
title: Bağlanılmadı: Olası Güvenlik Sorunu
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: tr
answers: 1448863;1448909;
creator: miralay_05
content:
<p>Merhaba , yaklaşık geçtiğimiz haftasonundan beri Google arama  ve youtube sitelerine girmek istediğimde "Bağlanılmadı: Olası Güvenlik Sorunu" uyarısı ile karşılaşıyorum. Hiç bir  şekilde müdehale edemiyorum. Başka browserlerde rahatça açabiliyorum. Ancak yıllardır bir mozilla kullanıcısı olduğumdan siğer browserleri PC'mden hep kaldırıyorum zaten. PC'me format atmıştım ancak bu sorun formattan 3 gün sonra meydana geldi. Bununla alakalı olabilir mi diye  bu bilgiyi de sunuyorum size. Android cep telefonumda rahatlıkla kullanabiliyorum. Konu hakkında yardımlarınızı bekliyor ve beni başka browserlere muhtaç etmeyeceğinizi düşünüyorum. Teşekkür eder iyi çalışmalar dilerim. </p><p>Saygılarımla. </p>


created: 2021-10-06T02:44:58-07:00
updated: 2021-10-06T16:46:56-07:00
title: Firefox 93 - cyan border of urlbar when focused
tags: linux;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1448876;1448938;
creator: rado84
content:
<p>FF 93 arrived last night and now my setting (from userChrome.css) that removes the cyan color of the urlbar doesn't work anymore: </p> <ol><li>urlbar[focused="false"]:not([suppress-focus-border]) &gt; #urlbar-background { </li></ol> <pre> border: none !important; </pre> <p>} </p><p>I tried a few different things but they were for older versions of FF and naturally they didn't work. I even added a line "border-color: none !important;" but that didn't work either. </p><p>So, any suggestions for version 93 of how to remove the cyan border (again) when I click on the urlbar? </p>


created: 2021-10-06T02:26:48-07:00
updated: 2021-10-06T13:08:27-07:00
title: Links not loading
tags: desktop;websites;windows-10;firefox-920;firefox-9201;
product: firefox
topic: websites
locale: en-US
answers: 1448788;1448798;1448836;1448885;
creator: john_barnett
content:
<p>https://www.moods.club/de/ </p><p>Clicking on an event in the programm list should open a new page - does not work, there seems to be just one additional line appearing below every segment. </p><p>Workaround: "Open link in New Tab". </p>


created: 2021-10-06T02:21:50-07:00
updated: 2021-10-06T05:06:08-07:00
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: cs
answers: 1448797;
creator: j.grmela
title:
Tato adresa obsahuje číslo portu, které se obvykle používá k jiným účelům než je prohlížení webových stránek. Z bezpečnostních důvodů byl tento požadavek zrušen.

content:
<p>Tato adresa obsahuje číslo portu, které se obvykle používá k jiným účelům než je prohlížení webových stránek. Z bezpečnostních důvodů byl tento požadavek zrušen.   </p><p>Číslo portu mi tam dává router, kde se přihlašuji na host- internet. Poté nenaběhne stránka na přihlášení a nejde používat hostovský internet. Prosím o radu jak mám toto vyřešit. Mám router Linksys WRT 1900AC a nikde tam není možnost změny. Již jsem zkoušel vše (factory reset atd.). Děkuji. Jan Grmela </p>


created: 2021-10-06T02:07:01-07:00
updated: 2021-10-06T02:07:01-07:00
title: Firefox windows opened in up at left corner
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: fi
creator: sari.jarvelainen
content:
<p>Moikka, why Firefox opened itself to window on computer display in up and left corner at small window? I tried to take print sreen of the display window, but it came at as small that Firefox window was in the up and left corner. I like to get it open as wide as display window at once. yst.terv. Sari </p>


created: 2021-10-06T02:04:59-07:00
updated: 2021-10-06T02:04:59-07:00
title: Firefox Update
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: DonYarber
content:
<p>I updated Firefox this morning and my online banking shortcut disappeared from my home screen on my computer.  I log in to ATT mobile hotspot using phone (android) to connect via usb port </p>


created: 2021-10-06T01:36:20-07:00
updated: 2021-10-06T03:52:06-07:00
title: I cannot view my bank balances,activity anymore as it does not load the information
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1448789;
creator: cmy999
content:
<p>My bank information is not showing anymore with firefox after all this time, I have to use another browser to view my activity on my bank </p>


created: 2021-10-06T01:32:07-07:00
updated: 2021-10-06T07:16:54-07:00
title: Aggiornamenti
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: it
answers: 1448805;
creator: petrel47
content:
<p>Milano, 6 ottobre 2021 - Voi mi scrivete che non sono frequenti gli inviti a scaricare aggiornamenti di Firefox. Ho scaricato il giorno 2 ottobre ultimo aggiornamento ed oggi 6 ottobre mi arriva l'avviso "Scarica ultimo aggiornamento": se  non è una richiesta frequente questa, mi dite allora cosa é? Aggiornamenti vanno bene 1 volta al mese e non in continuazione! </p><pre>                                                                                                             petrel47@gmail.com </pre>


created: 2021-10-06T01:18:27-07:00
updated: 2021-10-06T01:18:27-07:00
title: Can't get Discord Browser's Microphone to Work
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: voliBadaK
content:
<p>Hi, I accidentally blocked the microphone permission on Discord Browser and I can't seem to reverse it. I've tried using microphone permissions setting, but I can't add Discord to the list of websites with permission. I also tried the info dialog method I found [<a href="https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions" rel="nofollow">https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphon...</a>] here, but it also doesn't work. A pop-up asking for mic permission also don't appear anymore, so I can't allow it from there. </p><p>Can anyone help, please? </p>


created: 2021-10-06T00:59:31-07:00
updated: 2021-10-06T00:59:31-07:00
title: Keyboard shortcut "Focus address bar" hides shortcut "Move to next frame"
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: framon
content:
<p>In some web apps which uses frames, the F6 shortcut would be helpfull to navigate with the keyboard, but this key is also bound to "Focus address bar" as we can see in the page <a href="https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly" rel="nofollow">https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly</a> </p><p>How can I do to navigate on frames with the keyboard? </p><p>Thanks you for your help. </p>


created: 2021-10-05T22:41:28-07:00
updated: 2021-10-05T22:41:28-07:00
title: Bookmark toolbar dropdown menu does not always display bookmarks
tags: linux;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: billio
content:
<p>I have a problem with the bookmarks toolbar. If I display a dropdown menu and then move the mouse pointer over the menu entries, the next level of entries for a folder are not displayed. This doesn't apply to all the folders, some display the next level, some do not. This problem is getting progressively worse. All the entries are present on 'Bookmark Management' I use the latest version of Firefox on the latest version of Ubuntu. </p><p>I sync the bookmarks between several devices, the toolbar works properly on the other devices. (Ubuntu, Mac OS, Android) </p>


created: 2021-10-05T22:06:36-07:00
updated: 2021-10-05T23:12:10-07:00
title: Latest iOS version update no longer lets me pick alternate search engines at the bottom toolbar
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1448753;
creator: Glencora
content:
<p>I am an avid Firefox user (desktop and mobile) and until recently, on the mobile ios browser, I was easily able to change from my default duckduckgo search engine to an alternate if I needed more oomph. This option is now gone. I see other people commenting on this too in the App Store reviews. I really want this back - I don’t want to change from DuckDuckGo but there are a lot of times it’s helpful to use google, and having to copy my search, go to <a href="http://google.com" rel="nofollow">google.com</a> and paste it, is annoying, when I used to have the easy option of clicking in the search bar and then picking google on the bottom toolbar. </p>


created: 2021-10-05T21:08:18-07:00
updated: 2021-10-05T21:21:57-07:00
title: Fonts too small in menu bars, drop downs, tabs, etc.
tags: desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1448737;
creator: eulea
content:
<p>Mozilla must be run by 20 somethings who don't realize many computer users have been using them for longer than they've been alive. As a result we are needing to be able to change the WAY TOO SMALL text in the menu bar, drop downs, tabs etc. Now that Font Size and Color Changer no longer works, is there a way to increase those fonts? If not, why don't they add that feature to the next version? </p><p>Is there a way to increase those fonts or do I need to go back to Safari? </p><p>SE </p>


created: 2021-10-05T20:53:45-07:00
updated: 2021-10-05T20:53:45-07:00
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: es
creator: mpicon
title:
Perdi mis contraseñas y marcadores al reestablecer Firefox Desktop (a pesar que decia que no los perderia)

content:
<p>Estaba teniendo algunas fallas del navegador al no poder cargar bien el Google Drive ni Gmail, y tenia que quedarme en un pestaña para que cargara si me iba a otra pestaña mientras cargaba no hacia nada </p><p>Decidi reinstalar Firefox y al iniciar sesión de nuevo habia perdido todas mis contraseñas, pero podia utilizar el autocompletar campos </p><p>Luego desparecieron los marcadores pero podia verlos en la configuración mas no en la barra, decidi restaurar por sugernecia del programa y aunque indicaba que no se perderían datos, igual los perdí junto con el autocompletado </p><p>Afortunadamente pude extraer la contraseñas y marcadores a tiempo, porque tambien se perdieron de mi cuenta </p><p>Tengos los archivos de respaldo pero no puedo restaurar los marcadores (son bastantes) ni sesiones (son 300) </p><p>Agradecido </p>


created: 2021-10-05T19:40:03-07:00
updated: 2021-10-05T21:28:22-07:00
title: Possible mozilla email scam
tags: desktop;other;windows-81;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448731;1448739;
creator: n8wjq
content:
<p>I received an email claiming that my account has been breached on LinkedIn. I do not have an account with LinkedIn. What do I do? </p>


created: 2021-10-05T18:06:22-07:00
updated: 2021-10-06T13:20:02-07:00
title: Uninstalling update
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1448733;1448734;1448738;1448874;1448888;
creator: MikeCarr1
content:
<p>I just installed the 'Mailcheck' version (mailcom_Firefox_Setup_64.exe)...  Is there anyway to 'roll back' the update?  Or do I have to uninstall and reinstall Firefox? </p>


created: 2021-10-05T17:22:29-07:00
updated: 2021-10-06T16:08:05-07:00
title: Saved log in
tags: linux;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448735;1448754;1448910;1448927;
creator: essenjay68
content:
<p>Recently (on two machines) Firefox has been showing the 'Update Password' pop-up for saved log ins.    If I ignore it all is well, but the password in the box is not the one originally saved.  If  I save it I can see a randomly generated password which is, obviously, invalid for that site.  If I have multiple log-ins it gets very confusing as some users will hit save thinking 'that's ok'  and others won't. If I disable 'ask to save log-ins' it doesn't populate the ones already saved.  Currently my only option is to cancel the 'update' pop-up every time which is annoying and confusing. I've cleared the cache for several sites to no avail. Any thoughts? </p>


created: 2021-10-07T16:09:33-07:00
updated: 2021-10-07T16:09:33-07:00
title: unlock account
tags: mac-os;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: kpacholuk
content:
<p>Email was down, so when I went to sign in to sync, Firefox locked my account. After email was working, I waited 24hrs and tried again - still getting the locked message. </p>


created: 2021-10-07T16:01:56-07:00
updated: 2021-10-07T16:01:56-07:00
title: login on website
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: 88meye
content:
<p>I have had several situations lately where I was able to log into accounts but the page would not display correctly. When I contacted the account representative, I was informed that I could only use google chrome.  I tried it and it works. My question is why will the page display correctly using google chrome but not with firefox and is there a way to correct this. </p>


created: 2021-10-07T15:46:48-07:00
updated: 2021-10-07T15:46:48-07:00
title: Minimized Windows increase in memory usage over time
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: Sillyaid1nk
content:
<p>When I minimize a browser window, Firefox slowly starts to eat up my computer's memory. I don't know why this happens, but it has happened very frequently when I want to save something for later. It even used up all of my memory storage at the time of this question, and I had to wait at least a few minutes for it to catch up. </p>


created: 2021-10-07T15:36:02-07:00
updated: 2021-10-07T16:22:39-07:00
title: Firefox browser doesn't open in Win7 64bit
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: salman.gharibi
content:
<p>Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open.  However I can see it's open in task manager in processes tab. what would be the problem? please advise </p>


created: 2021-10-07T15:26:36-07:00
updated: 2021-10-07T15:37:23-07:00
title: youtube frozen in firefox only. advances frame by frame with spacebar but won't play normally
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449175;
creator: jimmydonc1
content:
<p>Only in my firefox browser, youtube is frozen on the first frame of any video I play. It advances frame by frame with spacebar but won't play normally. It's almost as if a pause has been turned on but I can't figure out how. I've restarted the browser and restarted my mac but it still is happening. It does not happen on my iphone. Oly on my laptop. </p>


created: 2021-10-07T15:24:38-07:00
updated: 2021-10-07T15:26:55-07:00
tags: mac-os;desktop;websites;firefox-920;firefox-9201;
product: firefox
topic: websites
locale: en-US
creator: richardduncan7-tech1
title:
When I carry out a search using Yahoo, the results no longer show the website URLs. If I use Google, or use Yahoo in Safari or use Yahoo in an IOS device I can see the URLs but not using Yahoo in Firefox

content:
<p>This is a recent problem, in the last few weeks. It makes it difficult to identify which is the genuine website and, therefore, will make scams more likely.  For example, if I look up passport applications, I will get lots of websites purporting to do passport applications.  Some of these will just charge money, some will steal my personal data but only one <a href="http://www.gov.uk" rel="nofollow">www.gov.uk</a> is the correct one but, unless the page shows the URLs, I cannot tell which is <a href="http://www.gov.uk" rel="nofollow">www.gov.uk</a> </p>


created: 2021-10-07T14:54:58-07:00
updated: 2021-10-07T15:00:54-07:00
title: Printing Trouble - Please Help
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449168;
creator: StaceyM
content:
<p>Hi,  I am new to Firefox.  I just attempted top print a shipping label and this image showed in the popup window.  I have searched but cannot find a way to adjust the settings.  I am unable to access the options in the menu on the right.   I did find adjustable options from the menu bar print options but they didn't change in this window.  I appreciate any help.  Thank you. </p>


created: 2021-10-07T14:49:34-07:00
updated: 2021-10-07T14:49:34-07:00
title: Server not found
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: vagulus
content:
<p>Whenever I boot Firefox (93.0 64-bit on Windows 10) it brings up a Gmail tab (my home page of preference) and an active tab labelled "Server not found" at  https://www.m.home/?version=22.001.29.02.302 </p><p>Where does the second tab come in and how do I avoid this extra tab? </p>


created: 2021-10-07T14:26:29-07:00
updated: 2021-10-07T14:40:30-07:00
title: web pages do not display properly anymore since update
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449155;
creator: lwinne
content:
<p>web pages do not display properly anymore since update even after turning off enhanced tracking for the websites.  So far problems with  Ebay CVS </p>


created: 2021-10-07T14:14:14-07:00
updated: 2021-10-07T14:14:14-07:00
title: Firefox Killing SetPoint Application Specific Settings
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: david_p_k
content:
<p>I set specific settings for Acrobat Reader in Logitech SetPoint. When I use Firefox, those settings stop working. I have spoken with Logitech and they have both confirmed that it is Firefox that causes the problem. </p>


created: 2021-10-07T14:13:39-07:00
updated: 2021-10-07T14:13:39-07:00
title: Como desabilitar a instalação de plugins e extensões
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: pt-BR
creator: darien92
content:
<p>Olá, </p><p>Existem alguma forma de bloquear a instalação de plugins e extensões no Firefox? </p>


created: 2021-10-07T14:09:08-07:00
updated: 2021-10-07T14:42:16-07:00
title: firefox update, browser no longer works on older computer windows 7
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1449158;
creator: dsmith2960
content:
<p>I was getting a browser error on another site, so tried updating firefox.  Now nothing works on firefox.  Edge is working, google, windows explorer, etc but not firefox.  I have an older PC running I think running Windows 7.  can I revert back to previous version of firefox or reinstall to an older version if incompatibility is an issue? </p>


created: 2021-10-07T13:21:30-07:00
updated: 2021-10-07T13:21:30-07:00
title: Firefox slowed down dramaticaly after enabling antitracking feature in my VPN provider
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: michael426
content:
<p>hi, </p><p>Maybe someone had the same problem, I use two security option outside of Firefox: 1. /etc/hosts file, all the site that I do not want to allow my machine to interact with; source: <a href="https://github.com/StevenBlack/" rel="nofollow">https://github.com/StevenBlack/</a> 2. VPNs anti tracking scripts </p><p>I use a mac, Mac OS 11.6 Firefox 93.0 </p><p><br> With all the two security option enabled, Safari works fine, TOR works fine, Firefox has massive issues with loading pages speed. Some of the Firefox settings: Network Settings: the DNS over HTTPS is OFF, as I am using a VPN Privacy and Security: set to standard, but there is no difference is loading speed when switching to strict Extensions: I use 1password, multi account containers and user agent switcher; no difference is loading speed if I disable or remove all extensions </p><p>Any idea why is Firefox loading page speed effected? </p><p>Many Thanks Michael </p>


created: 2021-10-07T12:46:02-07:00
updated: 2021-10-07T14:43:42-07:00
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449159;
creator: visioncarewp
title:
Server Login You are not authorized to perform this operation.  Please type your user name and password

content:
<p>Server Login You are not authorized to perform this operation. </p><p>Please type your user name and password </p><p><br> </p><p><br> I dont have this problem on chrome </p>


created: 2021-10-07T12:20:18-07:00
updated: 2021-10-07T14:41:37-07:00
title: Firefox 93 won't fully start or load web pages
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1449149;1449156;1449157;
creator: TaylorNorth1
content:
<p>Hello! </p><p>I have been having an issue with Firefox not starting and/or running and loading any web pages. </p><p>Mine was on V 88 when it suddenly wouldn’t load any web pages – seemed frozen, but would occasionally connect to one. My internet connection is good and Chrome is just fine. </p><p>After many tries – closed FF, reopened, restarted laptop – it just wouldn’t load anything. So, I finally clicked the update to v 93 – which it haltingly did and finally seemed to open after several tries. But now, it again won’t load anything. Everything is just a blank page. I can see bookmarks and history, but can’t access any of them – nor can I access anything in the settings link. </p><p>I tried the refresh directions, and still the same thing. See image for all that loads. </p><p>I do have the "old" profile from V88 - would I be able to use that to possibly roll back to that version and then address the issue if it still persists? </p><p>Thanks for the help and suggestions! </p>


created: 2021-10-07T12:11:27-07:00
updated: 2021-10-07T12:19:36-07:00
title: Some sites are showing dark grey background-color
tags: windows-7;desktop;websites;beta;firefox-940;
product: firefox
topic: websites
locale: es
creator: drakitoo94
content:
<p>This happens every time I try to enter some websites and it makes it difficult to read the content on those, because they aren't set up to have dark backgrounds, so they use dark font color. Example of sites that display incorrectly are <a href="https://www.thunderbird.net/" rel="nofollow">https://www.thunderbird.net/</a> and <a href="https://www.pinterest.com/" rel="nofollow">https://www.pinterest.com/</a> I add a screenshot of how it looks like. I tried using the <em>safe mode</em>, but it still looks the same. </p><p>In case it wasn't clear: <strong>this happens on few websites, but on those where it does happen, it does it every time I enter</strong>. </p><p>--- </p><p>Esto ocurre cada vez que intento entrar en algunos sitios web y dificulta la lectura del contenido de los mismos, ya que, como no están preparados para tener fondos oscuros, utilizan un color de letra oscuro. Ejemplos de sitios que se muestran incorrectamente son <a href="https://www.thunderbird.net/" rel="nofollow">https://www.thunderbird.net/</a> y <a href="https://www.pinterest.com/" rel="nofollow">https://www.pinterest.com/</a> Agrego una captura de pantalla de cómo se ve. He probado a usar el <em>modo seguro</em>, pero sigue viéndose igual. </p><p>Por si no quedó claro: <strong>esto pasa en pocas webs, pero en las que pasa, lo hace cada vez que entro</strong>. </p>


created: 2021-10-07T11:51:57-07:00
updated: 2021-10-07T11:51:57-07:00
title: VPN update doesn't work
tags: desktop;download-and-install_1;windows-10;firefox-920;firefox-9201;
product: firefox
topic: download-and-install
locale: en-US
creator: jallan32
content:
<p>For a couple of weeks now, the VPN has displayed a message saying "New version is available. Update Now."  With the VPN turned OFF, I click the "Update Now" link.  It changes the entire window to a dialog box saying "Update Recommended.  Please update the app before you continue to update the VPN.  Your connection will not be secure while you update. [choices to click] Update now [or] Not now."  I click "Update now."  The message "Installing" appears, followed by the permission to update from 2ef9adf9.msi.  I click "YES" and the dialog box disappears.  There is no longer ANY dialog box relating to installation, and the VPN window is gone also, both in the main taskbar and in the notification area (the logo disappears when I move the mouse over it).  None of those windows are in the Alt+Tab windows either. </p><p>When I click the VPN link on the Start menu, it opens up (apparently) the old version with a RED stripe saying "Background Services Restore" appears (I think; it doesn't stay around long enough to read it), with "Restore" apparently a link.  But the link "clicks itself" in a second, and is replaced with the original "update" message. </p><p>So I'm back where I started.  No message indicating what happened, but apparently the installation program fails at some point.  I am paying for the VPN service.  Please tell me how to fix it!  I will try once more, closing the browser while running the installer. </p><p>I shut down the browser, ran the VPN installer, same results.  I restarted the browser, it completed an update and my message is still on the screen.  I took down the browser, tried again, and restarted the browser.  It seems there is nothing I can do to get the update to work.  Please help me! </p><p>phone 904-343-1766 email jallan32@att.net </p>


created: 2021-10-07T11:42:01-07:00
updated: 2021-10-07T11:42:01-07:00
title: FIREFOX HANGS REGULARLY WHEN SEARCHING
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: snswilliams
content:
<p>I have been a loyal Firefox users since Firefox first came out.   Over the past several months, I cannot rely on it.  It hangs without warning and without error on a regular basis.  I have disabled add-ons.  I have disabled themes.   I have cleared cache, cookies, history, etc....     I am using the standard security settings.   I do synch my office browser with my home browser.  I have not turned off syncing.  But,  I have comparable issues with my home browser as well.  This issue does not exist in Google Chrome.  Nor, does it exist in Microsoft Edge.  </p><p>I cannot continue to troubleshoot on my own.  If I cannot get support on this issue.  I will start using a new browser as my default. </p><p>Preferably, I can be reached at snswilliams@yahoo.com. </p><p>Thank you, Scott Williams </p>


created: 2021-10-07T10:51:35-07:00
updated: 2021-10-07T14:05:08-07:00
title: LOWER MEMORY USAGE WHEN MINIMIZED
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1449118;1449140;1449143;
creator: noel_envoide
content:
<p>I was checking out these tweaks </p><p><a href="https://www.maketecheasier.com/28-coolest-firefox-aboutconfig-tricks/26" rel="nofollow">Firefox Quantum About:Config Tricks You Need to Learn</a>  </p><p>I'm curious about "Lower Memory Usage When Minimized".  Is there a downside to this? Why wouldn't this be a default setting? </p><p>Details:  This tweak is mainly for Windows users. When you minimize Firefox, it will send Firefox to your virtual memory and free up your physical memory for other programs to use. Firefox will reduce its physical memory usage, when minimized, to approximately 10MB (give or take some), and when you maximize Firefox, it will take back the memory that it needs. </p><p>The preference name does not exist and needs to be created. </p><p>Right-click on the background and select “New -&gt; Boolean.” </p><p>Enter the name when prompted: config.trim_on_minimize. </p><p>Enter the value: True. </p>


created: 2021-10-07T10:32:08-07:00
updated: 2021-10-07T12:55:14-07:00
title: avast passwords
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: cs
answers: 1449131;
creator: tudum2
content:
<p>Zdravím, po dnešní aktualizaci mi nejde odemknout Avast passwords. Neví někdo co s tím? Díky </p>


created: 2021-10-07T10:20:32-07:00
updated: 2021-10-07T12:31:57-07:00
title: scrolls to the right/end of my open tabs uncontrolably.
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1449127;1449128;
creator: iansletterbox
content:
<p>Hi, Opened firefox today on my desktop pc and the open tabs at the top of FF just stroll to the right/end of my tabs as soon as i put the mouse over them to select one. </p><p>try use left arrow or scroll wheel to go to the left and just immediately mouse over to click a particular tab and before can immediately scrolls back to the right/end. </p><p>also have noticed when at the right of my open tabs mouse over any tab and whereas before would get the pop up showing the title of the page now just flashs the title up for a fraction of a second not even enought time to read it. </p><p>plus now have tried to select from the drop down box in this ask your question dialog box but when click on down arrow  to select the appropiate section just flases up the options for a fraction of a section giving no time to select one. Have found only way to select is to use the arrow keys on my keyboard </p><p>thanks ian </p>


created: 2021-10-07T09:24:50-07:00
updated: 2021-10-07T09:24:50-07:00
title: Where is enty in my bookmarks?
tags: windows-7;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: MarkHrl0
content:
<p>Using mange bookmarks, I use "find" to see list of bookmarks but where in my MANY bookmark folders is the bookmark that is shown on the list in mange bookmarks? </p>


created: 2021-10-07T09:24:20-07:00
updated: 2021-10-07T09:24:20-07:00
title: Close tab on last "back" action if link was opened from another tab (Safari behavior)
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: jlyman.work
content:
<p>There is a Safari behavior (both mobile and desktop) that I love, but I haven't been able to find a way to replicate in FF either through preferences or add-ons, and was wondering if anyone else had been able to accomplish it? </p><p>Specifically, in Safari, if a tab is opened by clicking a link from another tab (generally, if the link was of format `&lt;a href="..." target="_blank"&gt;`), then it can be auto-closed if you trigger a Back navigation action on the newly opened tab without performing any other navigation within it. This is really handy when for example you're reading a page with a list of links, and you click a link to read an article, read it, and then click/keyboard shortcut a Back action and the new tab closes. This pops you back to the original tab with the list of article links, very convenient. Basically if the new tab opened and was a one-and-done then it makes it easy to get back to where you were. </p><p>Here are some examples of when this works and when it doesn't: </p> <ol><li> Browse a page with links &gt; click a link that opens in a new tab &gt; Back action &gt; *new tab closes* </li><li> Browse a page with links &gt; click a link that opens in a new tab &gt; Click another link in that new tab to go to a new page &gt; Back action &gt; goes back one page &gt; Back action &gt; *no effect* (because you've acted in this new tab, so it drops this different behavior) </li><li> Browse a page with links &gt; middle click to open a link in a new tab &gt; Back action &gt; *no effect* (because it wasn't opened via a `target="_blank"` or similar by the host page, but by a user interaction </li><li> Open a new tab manually &gt; Navigate &gt; Back action &gt; *no effect* (won't close a user tab if user opened it on purpose </li></ol> <p>You can see that it's a pretty narrow range of when this behavior works, but I'd love to find a way to replicate the behavior here. Anybody seen a solution for something like this? Thanks in advance! </p>


created: 2021-10-07T09:15:48-07:00
updated: 2021-10-07T09:52:33-07:00
title: Restore previous session
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449086;
creator: cyrus3
content:
<p>Hi I just down loaded the Firefox latest version. But I am not able to find the option to "restore previous session" in the new version. With previous versions I didn't have any problem to restore. Any tips on how to restore? Thanks </p>


created: 2021-10-07T08:58:56-07:00
updated: 2021-10-07T08:58:56-07:00
title: Firefox automatically makes a backup of the cookies file and does a fresh launch.
tags: desktop;cookies;windows-10;firefox-920;
product: firefox
topic: cookies
locale: en-US
creator: Zexcel
content:
<p>Every time I close firefox the cookies file in my profile folder "cookies.sqlite" makes a backup of itself "cookies.sqlite.bak" so when I open firefox again I start out fresh unless I change name of the file back to what it supposed to be then I could launch firefox back with the old cookies with no visible issues. </p><p>So, how do I make it so the firefox doesn't automatically make a backup of my old cookies and replace it a new file? </p>


created: 2021-10-07T08:48:03-07:00
updated: 2021-10-07T13:04:02-07:00
title: Firefox seems to have taken over my computer
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449136;
creator: ann.rayner
content:
<p>Hi </p><p>I'm trying to save Word documents as PDFs which has always worked and opened in Adobe. Today they are being changed to Firefox HTML files. I have tried downloading them from this, opening Adobe saving them as a PDF from there, but the file types stay as Firefox HTML.  I have Windows 10. </p><p>Thanks Ann </p>


created: 2021-10-07T08:31:58-07:00
updated: 2021-10-07T12:08:09-07:00
title: Streaming Sites Saying Unsupported Browser After Firefox Update
tags: windows-7;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1449101;1449102;1449125;1449126;
creator: hide_ee
content:
<p>Hi, Firefox just automatically updated on both of my laptops, one running Windows 10 and one running Windows 7, and now sites like Crave TV and <a href="http://ctv.ca" rel="nofollow">ctv.ca</a> are telling me Firefox is an unsupported browser and I can't even access those sites troubleshooting through Firefox.  The sites work with other browses i have on my computer but Firefox has long been my browser of choice.  I have contacted Crave and they had me change Firefox settings and nothing worked.  I tried uninstalling and reinstalling Firefox as well.  I have also completely disabled my antivirus software and that didn't work.  Yes, i have restarted my computers several times.   </p><p>To note, i was in the hospital for 3 months so my computers weren't running and probably missed several interim updates although the complete reinstall would've negated any problems that may have caused. </p><p>Anyone know what's going on here? </p>


created: 2021-10-07T08:20:50-07:00
updated: 2021-10-07T08:20:50-07:00
title: Removal of search result
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: roguish.ink
content:
<p>How do I remove a search result from Firefox? Google has the option to get a listing removed but it appears Mozilla/Firefox does not. </p><p>A website posted my personal information publicly. I got them to take it down but it still shows up in your search results. I could not find out how to get it removed. Not updating the search change promptly opens up people to identity theft and other dangers so it is important to get this resolved quickly. </p><p>Thank you. </p>


created: 2021-10-07T08:18:00-07:00
updated: 2021-10-07T08:18:00-07:00
title: How to open a page or link in a new tab adjacent to the original page
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: M805492G
content:
<p>Many responses with instructions on how to open a link or page in a new tab end up with the new tab opening all the way at the end of the last tab in a window (with series of open tabs) open instead of adjacent to the page where you originally clicked on the link to open a new tab. </p><p>I cant say enough how annoying getting rid of this feature is. I have been using MS Edge as a result until I can figure out how to have tabs in Mozilla open right next to the page I was on previously and not after the final tab in the window I have open. </p>


created: 2021-10-07T07:01:23-07:00
updated: 2021-10-07T10:19:11-07:00
title: After login to my bank, I can't use the links
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449106;
creator: tmbndt
content:
<p>After login to my bank, I can't use the links. I also notice that there are artifacts on some screens and so content does not show. </p>


created: 2021-10-07T06:53:07-07:00
updated: 2021-10-07T06:53:07-07:00
title: Tabs on my Firefox after updating
tags: mac-os;desktop;beta;tabs;firefox-940;
product: firefox
topic: tabs
locale: en-US
creator: ms34
content:
<p>Just updated my Mac to MacOS Big Sur 11.6. All tabs was working good afterwards unless the Facebook tabs? The site is blank? How come? Regards Morten </p>


created: 2021-10-07T06:32:14-07:00
updated: 2021-10-07T08:33:34-07:00
title: carattere scrittura di default su mozzilla browser
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: it
answers: 1449076;
creator: 96samd96
content:
<p>Salve, vorrei cambiare o ripristinare la scrirttura nel mio browser di mozzilla, ho provato a cambiare ma non trovo più il carattere di scrittura  di prima, come posso fare? </p>


created: 2021-10-07T06:11:30-07:00
updated: 2021-10-07T06:11:30-07:00
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: peteykitz
title:
I have attached my personal email to my business Firefox profile..cannot find personal profile..help!

content:
<p>I have attached my personal email to my work Firefox profile..cannot find personal profile..help!  I probably have downloaded Firefox way too many times...I'm really a goose.  I would be happy to remove or delete all Firefox accounts and start over using Chrome accounts I am trying to get away from.  I don't need to save any info in Firefox accounts.  I have a Chrome (work) account for the church I work for and one personal.  Take your time, I am grateful for any assistance. </p>


created: 2021-10-07T06:02:30-07:00
updated: 2021-10-07T06:02:30-07:00
title: Video playback
tags: windows-7;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: sfralish
content:
<p>Video stories on the MSN homepage will not play.  The circle/timer never stops. Play button is unresponsive. Sorry, not savvy enough to explain any better. Windows 7 </p>


created: 2021-10-07T06:01:16-07:00
updated: 2021-10-07T08:25:52-07:00
title: Firefox won't work after reset
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1449046;1449047;1449055;1449071;
creator: autolycus1
content:
<p>This morning on my laptop, FF refused to open any websites - literally nothing happened when using bookmarks or the address bar. Settings" doesn't open either. FF worked fine yesterday and other browsers work normally. </p><p>I tried it in troubleshoot mode which made no difference and then updated to 9.3.0, which didn't help either. I made a Macrium  system backup file and then I did a Macrium system restore to a fortnight ago when FF was working, but the problem was still there. </p><p>So i 'restored back' and reluctantly did a reset of firefox. Now i seem to have lost all my bookmarks and passwords (although i can't properly check as settings still won't open) and FF still doesn't work, with exactly the same symptoms. </p><p>And I have a folder called Old Firefox Data on my desktop </p><p>I am completely stuck, please help! </p>


created: 2021-10-07T05:45:47-07:00
updated: 2021-10-07T06:12:50-07:00
title: visited link not chaning colors in google search result
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1449045;
creator: ozkan.pakdil
content:
<p>Visited links are turning color to purple in my firefox, which is default color, I did not change those color settings, and usually this behavior works but sometime on some links in google search result </p> <ol><li> Clicked link turning color </li><li> Checking the page and clicking back button </li><li> visited link color is still blue, should have been purple </li></ol> <p>I tried to open same search result in another tab but still no purple color for visited link. probably google adding some parameter to visited link which is making firefox algorithm to not to understand is this link visited or not. </p><p>you can see behaviour at <a href="https://youtu.be/2xAc4yf3uJY" rel="nofollow">https://youtu.be/2xAc4yf3uJY</a> or <a href="https://imgur.com/1kydG7m" rel="nofollow">https://imgur.com/1kydG7m</a> or <a href="https://imgur.com/7g8aivL" rel="nofollow">https://imgur.com/7g8aivL</a> </p><p>My firefox version is 92.0.1, in windows 10 </p>


created: 2021-10-07T04:29:17-07:00
updated: 2021-10-07T14:20:57-07:00
title: (mac) if I close the window, i'm logged out of everything and have to re-sign in
tags: mac-os;desktop;cookies;firefox-920;
product: firefox
topic: cookies
locale: en-US
answers: 1449042;1449049;
creator: solwalshgiroux
content:
<p>also losing my cache, on sites without a log in (saved preferences, etc) i'm guessing it's a cookie issue? </p>


created: 2021-10-07T04:24:38-07:00
updated: 2021-10-07T04:24:38-07:00
title: Live Chat Scrolling In Youtube
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: baumfaeller
content:
<p>Hi, </p><p>I have a funny problem only in firefox browser in conjunction with youtube live chats with the mouse. If I am trying to scroll the chat up (back in time), the chat lines seem to be glued within the chat window. If that happens, the individual lines are only jumping up and down, but never leaving their positions. After a few upward rotations of the mouse wheel the content will after all move up. </p><p>I tried a portable version of firefox and all works fine. </p><p>OS: Win10 64bit newest firefox update 93.0 </p><p>How can I solve this issue? Thx for help </p>


created: 2021-10-07T03:41:08-07:00
updated: 2021-10-07T03:41:08-07:00
title: Grey image with wave appears on laptop, virtual cloud Firebox browsers. Missing logos.
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: donald.michael
content:
<p>This image and also missing images has been happening for more than a month.  I want to know the following: </p><p>1. Is the source file local, i.e., at the Central Piedmont Community College? 2. Are the resource folders located on our servers, if so where? 3. Who would have administrative access to delete and return those files to normal? 4. Are there any IP addresses associated with these changes. </p><p>Best regards, Don </p>


created: 2021-10-07T02:08:35-07:00
updated: 2021-10-07T02:53:45-07:00
title: can't play any video
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449020;
creator: emilian.vicovan
content:
<p>Hi, </p><p>from a day or two I can't play any video from facebook or youtube. It looks like is loading forever. I disabled all add-ons, but it didn't solve the problem. I have v93.0. </p><p>Do you have any ideas what I can do? </p>


created: 2021-10-07T01:08:50-07:00
updated: 2021-10-07T01:08:50-07:00
title: Google search engine has stopped working.
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: wh001c9448
content:
<p>Google search engine has stopped working. When I type in a search request it waits a few seconds (while indicating it is searching) and then removes the requested search. Internet fully functional otherwise. </p>


created: 2021-10-07T01:03:47-07:00
updated: 2021-10-07T02:23:01-07:00
title: Firefox 93.0
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: it
answers: 1449012;
creator: salvolaiosa
content:
<p>Ho installato per malfunzionameni precedenti la release 93.0  Adesso trovo sul desktop una cartella "Dati precedenti". Chiedo se posso cancellare tale cartella. Grazie. </p>


created: 2021-10-07T00:42:17-07:00
updated: 2021-10-07T00:42:17-07:00
title: Where instant notifications for fingerprinting attempts ?
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: egorkin2
content:
<p>Hello! I have enabled privacy.resistFingerprinting = true option. It automatically blocks fingerprinting attempts, which is good. But I would like to know that at this particular moment some site is trying to fingerprinting my computer. Is there any way to enable instant notifications for fingerprinting attempts? </p>


created: 2021-10-07T00:39:32-07:00
updated: 2021-10-07T00:51:54-07:00
title: mozilla firefox not working
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1448991;
creator: mail.ayazkhan
content:
<p>web browser is not open some times it shows error and not open. if browser is open no tab or website is open. no support page open </p>


created: 2021-10-07T00:36:12-07:00
updated: 2021-10-07T00:36:12-07:00
title: Problema con l'accesso al processo civile telematico con token usb namiral
tags: desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: it
creator: leggio.g
content:
<p><strong>dopo l'aggiornamento a Big Sur non riesco più ad accedere al pct. Una volta inserita la password il programma mi avvisa che firefox intende esposrtarla nel portachiavi "key" e mi chiede la password di amministratore che però non riconosce e dopo qualche tentativo viene fuori la pagina di Connessione non riuscita</strong> </p>


created: 2021-10-07T00:10:56-07:00
updated: 2021-10-07T00:10:56-07:00
title: Email file attachment upload settings
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: davesbpc
content:
<p>For some reason when I upload a file as a Yahoo mail email attachment either Yahoo Mail or Firefox does not open the directory I last used to upload a file. Instead it seems to have got stuck on some arbitrary directory.  This is SO annoying as I generally have multiple files to upload usually from the same directory, which means, now, that each time I have change from that arbitrary directory to the directory I want to upload from.  How can I get Yahoo Mail/Firefox to behave as it always has? Which was, that when I uploaded a file as a Yahoo mail email attachment, it opened the directory folder I last used to upload from. </p>


created: 2021-10-06T23:41:55-07:00
updated: 2021-10-06T23:41:55-07:00
title: printing of web pages
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: jobar5046
content:
<p><strong>when wanting to print a web page ,eg a payment receipt from my bank, your print preview shows the whole page, but when it prints (Epson 545) only the top right hand of the page comes out and it is in a large format(big letters) this issue is with all PDF that I try to print</strong> </p>


created: 2021-10-06T23:38:29-07:00
updated: 2021-10-07T00:08:33-07:00
title: Synchronization Settings
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1448984;
creator: m.cooley475
content:
<p>Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it changed my most recent settings and i lost all my Bookmarks. </p>


created: 2021-10-06T23:25:13-07:00
updated: 2021-10-06T23:51:30-07:00
title: Firefox Bug
tags: windows-7;desktop;other;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1448979;
creator: rodneyg23
content:
<p>Firefox 92.0.1  (64-bit) Firefox seems to open two connections whenever it connects to a url.  </p><p>I have a local web server that only allows a single connection at a time.  </p><p>When I enter localhost:5409 as the address firefox immediately opens two connections to the port.  The first connection sends no data whatsoever.  The GET request is sent out the second connection.   This is not useful.   </p><p>I think if you want to open two connections the GET request should go out on the first connection.  </p><p>Perhaps the above behaviour is by design but I think it is a problem.   </p><p>Please explain </p>


created: 2021-10-06T23:16:56-07:00
updated: 2021-10-07T01:41:27-07:00
title: Automatic updates
tags: linux;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1448985;1448990;1449009;
creator: AltoWaltz
content:
<p>Hello,  </p><p>I have been a firefox user for maybe 15 years, but today is my last day if you do not tell me how I permanently disable automatic updates. I went through all settings, tinkered with console, etc, and you still crash all my tabs on a regular basis.  </p><p>Regards. </p>


created: 2021-10-06T22:38:50-07:00
updated: 2021-10-07T00:57:10-07:00
title: Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1448971;1448992;
creator: swapnilvibhute2
content:
<p>Our complete team is receiving an error as below,  </p><p>Secure connection failed,  An error occurred during a connection to [IPv6_2]. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert. </p><p>Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL </p><p>We are able to brows same application with IP-&gt; https://[IPv6_1] </p><p>We are also unable to brows same application with IP https://[IPv6_2]. Also NOT able to add exception under certificates -&gt; server, for URL with same application,  https://[IPv6_2] </p>


created: 2021-10-06T22:26:58-07:00
updated: 2021-10-06T22:26:58-07:00
title: Firefox Home Page - pinned sites removed
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: john-philipp.vogt
content:
<p>Since the upgrade to 93.0 (64-bit) my Firefox Home Page has been sort of reset. I only want to see my pinned sites there but now all of them have been unpinned and I see recently visited pages and other ones. I had it configured so that I only see pinned sites in three or four rows. In "Open Application menu" -&gt; "Settings" -&gt; "Home" I have set homepage, new windows, and tabs set to "Firefox Home (Default)" and under "Firefox Home Content" I have ticked "Shortcuts" only.  There I would love to have the option to have my Firefox Home Page view my pinned sites <strong>ONLY</strong>, not "Sites you save" (pinned??) <strong>OR</strong> "visit". It is really annoying to see my history inbetween my sort of custom quick access sites. I am aware that I could use the bookmark toolbar as well but that is reserved for files from my drive and other links sorted in folders for uni. When I dismiss the recently viewed ones the button is just replaced with other stuff from my history. That's really annoying... How can I get that configured correctly? Thanks in advance John </p>


created: 2021-10-06T22:06:31-07:00
updated: 2021-10-07T00:59:05-07:00
title: Two accounts synced together
tags: windows-7;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448993;
creator: hartfordct34
content:
<p>Both my boss and I have signed into 2 computers with our individual logins however ALL of our passwords, bookmarks, etc have MERGED and show on BOTH accounts.  I have logged out and clicked the box to delete but when I login again, once again both sets of data are shown.  HELP! </p>


created: 2021-10-06T22:02:49-07:00
updated: 2021-10-06T22:02:49-07:00
title: Disable the "Enable Firefox Developer Tools" tab
tags: linux;desktop;tabs;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: Nalathi
content:
<p>Since it seems I can't change hotkeys in Firefox, I thought I'd turn off the developer tools.  But now when I press F12 it opens up a tab asking if I want to enable developer tools. </p><p>How do I stop that from happening?  I have other uses for F12 than the developer tools I don't use. </p>


created: 2021-10-06T21:08:51-07:00
updated: 2021-10-07T01:00:21-07:00
title: FireFox Keeps Having So Much RAM Usage
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1448994;
creator: deril413.90
content:
<p>The FireFox browser (Version 93.0 (64-bit)) keeps having so much RAM usage. I am using the FireFox browser; session-after-session; and the FireFox browser is still having so much RAM usage. Stop FireFox from having so much RAM usage. </p>


created: 2021-10-06T21:08:27-07:00
updated: 2021-10-07T01:03:55-07:00
title: spam mail
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1448995;
creator: meilin6189
content:
<p>I do not get spam or bulk mail. Also when I want to delete trash I have to go through the process twice to do it. </p>


created: 2021-10-06T21:00:17-07:00
updated: 2021-10-07T01:07:54-07:00
title: Sync problem
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1448997;
creator: Don118
content:
<p>Hi, I recently setup a new computer and had to reset my firefox account password to login for sync. </p><p>everything worked fine, that was last week.   </p><p>I just setup another computer and had to repeat the password reset process.  I am now logged into my firefox account however it's not syncing?  will there be some kind of security delay because I reset my password multiple times recently?  I really need my saved logins.   </p><p>any help would be appreciated, thanks </p>


created: 2021-10-06T20:58:16-07:00
updated: 2021-10-07T01:08:44-07:00
title: Streaming Applicatiion
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448998;
creator: avmktg
content:
<p>I subscribe to Rakuten Viki streaming app. All of a sudden, it won't let me download any movies. I can download them on Safari. </p>


created: 2021-10-06T20:30:05-07:00
updated: 2021-10-07T05:55:36-07:00
title: Firefox Stopped Working!
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1448999;1449027;1449036;1449038;1449043;
creator: Goryu5569
content:
<p>Firefox recently stopped working altogether on my Windows 10 laptop for some reason &amp; I don't know why. It won't load the start page, addons page, or ANY WEBSITES WHATSOEVER! I've never encountered this issue before. I've tried refreshing Firefox, uninstalling &amp; reinstalling Firefox, tried deleting &amp; replacing my old Firefox profile because I thought it might be corrupted. NONE of these options worked! It worked fine earlier today, but it hasn't worked since restarting my computer system this past evening. I don't know which details are relevant or irrelevant so I'm trying to be as detailed as I can in explaining my issues. Can anyone tell me how I can fix this? I'm DESPERATE here! </p>


created: 2021-10-06T18:05:09-07:00
updated: 2021-10-06T18:05:09-07:00
title: sling wont play sounds any version of firefox
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: mikepin
content:
<p>when is someone on the mozilla staff address this? I know it has something to do with DRM, but come on, this is why more and more people quit firefox. we are falling behind </p><p>Firefox will not play sounds when watching sling. specially movies. guess what the commercials have sound. ironic right. so sling no firefox. lets not mention ring and so many other sites that do no play with firefox anymore </p><p>sad, sad indeed </p>


created: 2021-10-06T17:56:14-07:00
updated: 2021-10-07T01:24:02-07:00
title: Linux portable FF
tags: linux;desktop;download-and-install_1;firefox-570;
product: firefox
topic: download-and-install
locale: en-US
answers: 1449004;
creator: jeramiah-putz
content:
<p>Hi, Apart from some references I had found going back up to 10 years, I cant find anything about making Firefox run completely from a usb stick.. I have used an appimage to install it on a usb, BUT it still creates a folder with the profile in the Home directory on the PC hard drive.. Can you please give me some idea of how I can move the folder location from the hard drive and have everything pointed to the usb.. I have used the profile manager to create a new profile based on the USB, and then deleted the Mozilla folder on the PC hard drive, but that breaks FF. So obviously even though it is residing and running from the usb, it is referring to the hard drive for something.. Running Ubuntu 20.04 David B </p>


created: 2021-10-06T17:00:05-07:00
updated: 2021-10-06T17:00:05-07:00
title: Icone de favoritos não aparece a imagem
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: pt-BR
creator: caiosherman
content:
<p>O icone de favoritos não carrega a imagem de icon do site, realizado o teste em outros navegadores e todos após salvar como favoritos aparece a imagem na barra. Anexo imagem do mesmo site salve pelo Firefox e salvo pelo Google Chrome. </p>


created: 2021-10-08T16:31:58-07:00
updated: 2021-10-08T16:31:58-07:00
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: rexlais
title:
i want to play multiple youtube videos at the same time in different tabs inside the same firefox window , what about:config commands do i need?

content:
<p>i want to play multiple(2) youtube videos at the same time in different tabs inside the same firefox window , what about:config commands do i need? </p><p>example listen to one tab in the background while watching another in the foreground tab, in the same firefox window. </p><p>second thing: is there a about:config or add-on that gives a mute/unmute for each individual tab located inside the tab header of each tab like a speaker button mute or unmute for individual tabs? </p>


created: 2021-10-08T15:47:20-07:00
updated: 2021-10-08T15:47:20-07:00
title: Favorites into firefox without import/export
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: njsporto
content:
<p>my computer died so I couldnt properly export the bookmarks. How do I import them from a different harddrive (old c) into my new harddrive?   Dont know where they are in firefox. Can I cut.paste? </p><p>Or can I import my old IE favorites into firefox, again couldnt export the old ones and they are on an old hard drive I can no longer boot from (new motherboard needs win 10, old HD had win 7). </p>


created: 2021-10-08T14:52:49-07:00
updated: 2021-10-08T14:52:49-07:00
title: How do I stop yahoo search engine from opening links in new tabs?
tags: linux;desktop;tabs;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: fiorano153
content:
<p>I have Linux Mint 20.1 Cinnamon OS. Why does Firefox keep opening links in new tabs after using the search bar? I narrowed it down to being the Yahoo search engine. I switched it to DuckDuckgo, but is there a way to keep it with yahoo without new links always popping up? I've already tried opening up Firefox in safe-mode and I double checked to make sure I don't have any extensions/add-ons. </p>


created: 2021-10-08T14:25:14-07:00
updated: 2021-10-08T14:25:14-07:00
title: Google e websites derivados com erro de certificado
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: pt-BR
creator: tainapbs93
content:
<p>Há alguns dias meu browser não consegue se conectar ao Google ou sites derivados dele (youtube, gmail, docs) pois aparece um erro de certificado inválido ou site não confiável. Isso está acontecendo desde que meu computador atualizou o Windows para a versão 21H1 no domingo. Já tentei reinstalar o Firefox, remover add-ons, limpar cache, cookies, histórico completo, resetar certificados SSL no windows, delisgar o monitoramento de internet do Avast e até mesmo remover o Avast por completo, mas nada funcionou. Chrome também está com o mesmo problema, então acredito que o Firefox não seja o culpado, porém ainda não encontrei uma solução e está ficando incrivelmente complicado utilizar o computador assim, pois dependo muito do gmail e do docs. Estou até mesmo considerando instalar uma versão desatualizada do Windows como última alternativa e perder meu fim de semana reconfigurando tudo novamente. Alguém sabe o motivo disso estar acontecendo somente com os sites da Google e poderia me ajudar? </p>


created: 2021-10-08T14:13:17-07:00
updated: 2021-10-08T14:13:17-07:00
title: Taskbar is showing all open tabs rather than open windows
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
creator: uyendinh2107
content:
<p>My taskbar is showing all open tabs rather than open windows, so it is an endless long list. I want to group it in window </p>


created: 2021-10-08T13:58:06-07:00
updated: 2021-10-08T14:08:44-07:00
title: google problem
tags: desktop;other;windows-81;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449474;1449475;
creator: gpusey8871
content:
<p>Used firefor for well over 10 years never a problem. but today i try to get google to load and i keep getting. the message below. </p><p><br> Did Not Connect: Potential Security Issue </p><p>Firefox detected a potential security threat and did not continue to <a href="http://www.google.com" rel="nofollow">www.google.com</a> because this web site requires a secure connection. </p><p>What can you do about it? </p><p><a href="http://www.google.com" rel="nofollow">www.google.com</a> has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. </p><p>The issue is most likely with the web site, and there is nothing you can do to resolve it. </p><p>If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem. </p>


created: 2021-10-08T13:49:54-07:00
updated: 2021-10-08T13:49:54-07:00
title: some tabs are not loading when i open a new tab.
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: bazooka
content:
<p>hi there, </p><p>some tabs are not loading when i open a new tab. i always use the middle mouse button to open new tabs. </p><p>this started about 2 days ago. on any page not just a single site </p><p>i have everything updated including the graphic driver. </p><p>Windows 10 Pro 64bits  5900x CPU 6800xt GPU 64gb 3600mhz RAM </p><p>Any ideas? </p><p>thank you </p>


created: 2021-10-08T13:24:14-07:00
updated: 2021-10-08T14:31:59-07:00
title: Privacy settings
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449483;
creator: timothyj1
content:
<p>When turning on privacy settings to not track web site visits it still gets logged and is visible in "Resent" log. This is a huge gap in our ability to keep our usage of your product secure from anyone and everyone.. </p>


created: 2021-10-08T13:18:04-07:00
updated: 2021-10-08T14:12:09-07:00
title: bookmarks, can't delete, can't export
tags: mac-os;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1449478;
creator: enricomeneghello
content:
<ol><li> 1. Most bookmarks icons disappeared.  </li><li> 2. I can't delete all the bookmarks with no icon.  </li><li> 3. I can't export bookmarks by clicking neither Restore... nor Export Bookmarks in HTLM. Nothing happens. </li></ol>


created: 2021-10-08T12:51:16-07:00
updated: 2021-10-08T12:51:16-07:00
title: Język
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: user4129960
content:
<p>Dzień dobry, Chciałabym się dowiedzieć jak mogę zmienić język tych zakładek. Załączam zdjęcie z zakreślonymi zakładkami. Są po angielsku a chciałabym je mieć po polsku Dziękuje Dagmara </p>


created: 2021-10-08T12:40:32-07:00
updated: 2021-10-08T12:40:32-07:00
title: Resolución de Mozilla Firefox
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
creator: darkmostt87
content:
<p>Hola, soy desarrollador web, y quiero saber cuál es la resolución de pantalla de Mozilla Firefox, ¿Cuántos pixeles de ancho y de alto tiene?, gracias por su atención. </p>


created: 2021-10-08T12:32:26-07:00
updated: 2021-10-08T13:20:16-07:00
title: 2 tool bars
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1449464;
creator: jelitch
content:
<p>I have 2 search tool bars one on top of the other at the top of every page.  I only have google for a search engine.  I would like to get rid of one of these bars. Any suggestion?  I am not a programmer.  They are confusing me.  The top bar says  "new...get...search"  The second bar down has a back arrow, forward arrow, a circle, (marshall's) shield and a box with a circle on top (a man?).  Thks for hlp.  Ani Ana </p>


created: 2021-10-08T12:30:18-07:00
updated: 2021-10-08T14:12:38-07:00
title: what causes a system to not retain login
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449479;
creator: gary.h.me
content:
<p>Something has changed recently where I have to input my ID and password every time to access a web site even though I have previously selected to stay logged in. </p>


created: 2021-10-08T11:48:20-07:00
updated: 2021-10-08T11:48:20-07:00
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: mnalep
title:
Lost my most recent FF session. (FF restarted twice now). FF now open. Which session file do I copy, to try and correct older session restored?

content:
<p>I Lost my FF session, (not sure what I did, but the menu toolbar shortcuts were gone &amp; I cold not 'click' them back, so I figures I would just reboot FF. </p><p>Some dialog box popped up (I don't recall exactly what the box said, but offered me a choice to CANCEL or CONTINUE. I hit CONTINUE. FF Shut down, and when it reopened a couple of my FF windows were missing, but the toolbar shortcuts were restored. </p><p>So, I figured I would restart FF a 2nd time. Well, still missing a few windows. FF session still open. </p><p>I am looking at the session files, and trying to determine which session file do I copy, and to where, to try and get old session restored, if I can?  </p><p>I tried loading the larger 58,175 KB file from 7/16/21, and it crashed the scrounger page.  </p><p>I am loading a smaller in 56,853 KB file from 10/8/21 (today's date) into your SCROUNGER page, and it has been running for 10 minutes now.  </p><p>I thought it might be simpler to just copy or rename the correct file (after backing them all up) into the file that will be used after I close, and restart my current FF session &amp; just look and see what FF opens. I just don;t recall which file FF uses for each new startup. Is it recovery.jsonlz4? previous.jsonlz4? something else? </p><p>I've uploaded an image, of the screen capture, of a few of my most recently dated session files, in this folder: </p><p>C:\Users\matt\AppData\Roaming\Mozilla\Firefox\Profiles\jazvjrpa.default-1600876215262\sessionstore-backups </p>


created: 2021-10-08T11:39:15-07:00
updated: 2021-10-08T11:39:15-07:00
tags: desktop;tips;windows-81;firefox-930;
product: firefox
topic: tips
locale: en-US
creator: charles20091903
title:
[userChrome]how remove the space between the url links/bookmarks of the navbar?[an image to better understand]

content:
<p>[userChrome]how remove the space between the url links/bookmarks of the navbar?[an image to better understand] </p>


created: 2021-10-08T11:03:02-07:00
updated: 2021-10-08T12:07:38-07:00
title: Denied access to sites via links or browser
tags: desktop;websites;mac-os-x-109;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1449451;
creator: arcatared
content:
<p>Within the last 10 days my wife's computer has been denied access to a number of sites via the Firefox browser and she receives the Insecure Connection message. She uses the work around using the Advanced path button. We are confused why without any changes to her machine this is happening. She is on an iMAC using OS version 10.7.5 and Firefox 48.0.2 and accesses the internet through an internal network, she has Airport installed and is connected to my iMAC which has OS 10.9.5 and Firefox 78.13, and has never had any difficulties accessing sites or with Firefox. We're aware that our OS versions are outdated but all our applications work well and so we see no need to update. We'd appreciate any suggestions and thank you for your help. Frank B in Washington state. </p>


created: 2021-10-08T11:00:11-07:00
updated: 2021-10-08T11:00:11-07:00
title: in menu dropdown, I no longer have the word OPTION to use
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: Sdav969
content:
<p>All of a sudden, I cannot find the word OPTIONS in the Firefox menu list after clicking the 3 little lines.  How do I get it back or did it change? </p>


created: 2021-10-08T10:42:26-07:00
updated: 2021-10-08T14:53:36-07:00
title: Firefox 64 in Windows 8.1 ALWAYS crashes on shutdown
tags: desktop;fix-problems;windows-81;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1449433;1449454;1449457;1449458;1449466;1449469;1449471;1449482;1449485;1449488;1449489;
creator: DiMono
content:
<p>I'm running Windows 8.1 64bit, and a 64bit install of Firefox </p><p>Without exception, any time I try to update Firefox or close the program, it balloons its resource usage and then crashes. </p><p>Every. Single. Time. </p><p>I have submitted several crash reports over the years. What is happening and how do I stop it? </p><p>Also, why does it clear my clipboard? I Ctrl-C'd a url before closing it just now, and after it crashed and a restarted it, Ctrl-V was empty. </p>


created: 2021-10-08T10:41:17-07:00
updated: 2021-10-08T10:41:17-07:00
title: white bars on sides of window when title bar is disabled
tags: windows;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: white_bars
content:
<p>Since three updates ago there are white bars on three sides of my Firefox window whenever I disable the title bar. (The bars should be visible if you open the first picture I've attached over a coloured background. The second picture shows the bars disappearing when the title bar is switched on.) </p><p>This problem persists in Safe Mode and even after a fresh installation of Firefox, so I am confident that my add-ons and themes are not the issue. The bars also show up when using the Firefox default theme, so a custom theme is not the problem either. </p><p>I have also tried, to no avail: Updating my graphics driver, changing my screen scaling, cleaning the registry. And of course simply restarting my computer.  </p><p>I am at a loss as to what the issue is or how I can fix it. </p>


created: 2021-10-08T10:04:15-07:00
updated: 2021-10-08T10:04:15-07:00
title: verifycation of firefox while instaling in mojave is stuck
tags: mac-os;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: es
creator: jorge44
content:
<p>While starting up firefox, mac begins verification of firefox and task is not progressing after 1 hour and several system startups. It begins again to verify at the point it was previously stuck. </p>


created: 2021-10-08T09:57:14-07:00
updated: 2021-10-08T09:57:14-07:00
title: Firefox diaplays small popup qwindows since latest update.
tags: desktop;websites;windows-10;firefox-920;firefox-9201;
product: firefox
topic: websites
locale: en-US
creator: Armadilloweb
content:
<p>Since one of the recent updates, I cannot identify which one, fire fox continues to display 'requested pop-ups' as tiny popup windows.  I have performed the usual disable all ad-ons in Safe Mode and no change. The following only occurs while online with GoDaddy Apache server. The following only occurs with Firefox browser.  Edge works fine. On my personal copy of Windows Apache server all works fine. On my personal Windows PC loading the web page with file explorer in FireFox every thing works fine. The script that opens the popup window: &lt;script&gt; </p><pre>     &lt;/script&gt; </pre> <p>Screen captures are included below.  The normal size works online with Edge, and offline on my Apache server, but the small popup renders when going online to the GoDaddy Apache server. </p><p>Any suggestions will be much appreciated. Website: <a href="http://channelcitiesjazzclub.com" rel="nofollow">channelcitiesjazzclub.com</a>  (click on the Mission Statement link near the top of the page. </p><p>Michael Gordon </p>


created: 2021-10-08T09:48:36-07:00
updated: 2021-10-08T12:10:37-07:00
title: this site not opne sir
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1449455;
creator: akmefinaspur1995
content:
<p>do not opne this site  <a href="https://sso.rajasthan.gov.in/" rel="nofollow">https://sso.rajasthan.gov.in/</a> </p>


created: 2021-10-08T09:35:43-07:00
updated: 2021-10-08T09:35:43-07:00
title: sync account bug
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: bolyncorentin
content:
<p>To whom it may concern, </p><p>I'm trying to sync a new pc with my firefox account. It seems that there is an interference with the old email address of my account (which is not used anymore). When I insert the code I received by email from firefox to activate my account, it fails and the email address appearing in the password window becomes the old one (c.bolyn@oewb.be) instead of my real address (bolyncorentin@hotmail.com). This is not the first time I have noticed that my old email address is still there somewhere. I don't know if this is really the source of the problem but I can't log in. </p><p>PS: as it was necessary to connect to my account to ask you a question, I do it from another pc already synchronized to my account. This is a limitation of your interface that you could improve, I did not find any way to ask a question without logging in (which was impossible for me). </p><p>Thank you in advance for your help. </p><p>Best regards, Corentin Bolyn </p>


created: 2021-10-08T09:18:32-07:00
updated: 2021-10-08T09:32:50-07:00
title: Importing and organizing bookmarks from a HTML backup
tags: mac-os;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1449403;
creator: earstothedrum
content:
<p>Hi I have a new MacBook Air M1 chip computer. I exported all of my bookmarks on my old Macbook Pro to an HTML file and then transferred the HTML into my new computer. I researched and followed the instructions for importing the HTML. That went fine - to a point. Now all of my old bookmarks appear as one big group in the OTHER BOOKMARKS category. When I open BOOKMARKS&gt;MANAGE BOOKMARKS they don't even appear. When I open BOOKMARKS and scroll down to OTHER BOOKMARKS they are all there. Here's the problem - in my old computer they were organized into folders but now they are not. Since they don't even appear in the manager I can't even begin to follow the instructions for organizing them. Also, I now have duplicate folders for all of the following : Other Bookmarks / Mozilla Firefox / Recent Tags / Bookmarks Toolbar.   AND, Again, these duplicates do not appear when I open the Manager so I can't begin to delete any of them. Please help Daniel </p>


created: 2021-10-08T08:41:47-07:00
updated: 2021-10-08T09:14:56-07:00
title: https-only mode is warning me against sites that are https
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449397;
creator: BarbaraD
content:
<p>I have enabled https-only mode, but now Firefox is warning me against accessing various perfectly OK https sites, e.g. <a href="https://www.totalenergies.fr" rel="nofollow">https://www.totalenergies.fr</a> </p>


created: 2021-10-08T08:28:20-07:00
updated: 2021-10-08T09:58:21-07:00
title: Secure Connection Failed.
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1449399;1449411;
creator: 2davidthinnah92
content:
<p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://dvprogram.state.gov" rel="nofollow">dvprogram.state.gov</a>. PR_CONNECT_RESET_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre>


created: 2021-10-08T08:17:28-07:00
updated: 2021-10-08T08:17:28-07:00
title: Browing issues with some sites
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: kage0emg
content:
<p>I am having issues when browsing certain sites. For example, Facebook takes too long to load up or won't show some images. When I use LinkedIn, I can't see the whole page (the top half won't show). When I use another browser, I don't have these issues. It's only with Firefox. Please help. Thank You </p>


created: 2021-10-08T07:43:05-07:00
updated: 2021-10-08T09:54:23-07:00
title: Firefox blocking webpage, even with exemption
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449409;
creator: andrews_heath
content:
<p>Firefox blocking a webpage, even with exemption. When I go to the website I get a quick flash of the page and then it turns white, with a little broken page icon in the top left hand corner. I have exhausted my resources, can anyone help? It seems to work on IE and the website managers say it's not on their end. The webpage specifically: <a href="https://shop.peacenaturals.com/#/login" rel="nofollow">https://shop.peacenaturals.com/#/login</a> </p>


created: 2021-10-08T07:39:46-07:00
updated: 2021-10-08T11:29:36-07:00
title: Firefox is asking me for a primary password to see saved accounts and passwords
tags: windows-7;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1449443;
creator: henriquenprestes
content:
<p>Hello. I had to reinstall firefox and while i eventually managed to get my phone to sync with my computer, the browser asks for a primary password in order to see the saved logins. The problem is that i don't use a primary password, and is there any way i can get around this? </p>


created: 2021-10-08T07:39:43-07:00
updated: 2021-10-08T11:39:07-07:00
title: Amazon. com website will not come up. All other websites do
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1449445;
creator: hughes_10_2000
content:
<p><a href="http://Amazon.com" rel="nofollow">Amazon.com</a> website will not come up. All other websites do. </p>


created: 2021-10-08T07:27:25-07:00
updated: 2021-10-08T07:27:25-07:00
title: Firefox problem
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: junkokyoto178
content:
<p>Hello . I really need help. iMac was updated  latest version and I’m not sure since that day or not my Firefox can’t opened home was slow yesterday It worked normally . Today was okay then because opened was slow other day . Tried to Firefox and get YouTube opened from my book mark blank white won’t show at all then I did it try to update to fire fox but can’t log in sync iPhone Can. Firefox came out looks like I got to start over my profile. gone my bookmarks ad on everything gone.  How can I put back before. I just want to use way I had thank you </p>


created: 2021-10-08T07:24:18-07:00
updated: 2021-10-08T09:57:40-07:00
title: secure connection failed
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449410;
creator: attahcephas
content:
<p>I was trying to fill in an application for us diversity visa program, but then, the feedback I always have is secure connection failed. So, I need your assistance. Thanks! </p>


created: 2021-10-08T07:07:54-07:00
updated: 2021-10-08T07:09:37-07:00
title: Firefox Update packages
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: ANTHONY.DOMINGUEZ
content:
<p>Can you provide the latest update package so that I can create a script to deploy the Firefox update to computers with existing Firefox installed already? </p>


created: 2021-10-08T06:53:47-07:00
updated: 2021-10-08T06:53:47-07:00
title: Downloading Older Firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: wadepotts
content:
<p>I have an older (2009) MacBook with an El Capitan OS (10.11.06). Can I download an older version  of Firefox? If so, how do I get there on the Firefox website. </p><p>Thanks </p><p>Wade </p>


created: 2021-10-08T05:32:19-07:00
updated: 2021-10-08T05:50:28-07:00
title: Having preview issue on different pages.
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1449346;
creator: vturesultsonline1
content:
<p>Hi, I am facing issues on accessing different pages of the search bar fox example if I am accessing Wikipedia then some of its pages' preview is fine and for some of the pages are expanding its 100% preview level although I am not changing any settings nor I changed before ever. So this issue is becoming a headache now because most of the time I need to visit many times for my researches on <a href="https://japaneseknivesblog.com/kyoku-knife/" rel="nofollow">kyoku knife</a> but facing this issue for the past 2 months and was ignoring it but now I thought to ask here. Thanks, </p>


created: 2021-10-08T04:45:57-07:00
updated: 2021-10-08T05:53:44-07:00
title: My website bookmark is not shown
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1449347;
creator: sbstncrooks
content:
<p>Hey, I have a website of <a href="https://www.toptrackingapps.com/" rel="nofollow">https://www.toptrackingapps.com/</a>. I want to create its bookmark. I am facing some issue in it. Kindly, help me. Thanks. </p>


created: 2021-10-08T04:02:47-07:00
updated: 2021-10-08T04:02:47-07:00
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: willischeame
title:
Searching British Newspaper Archive cannot view images of results of search of daily additions, though can if search is retrospective.

content:
<p>Fault message says invalid deep zoom image, but pages are viewable using other browsers, Why? </p>


created: 2021-10-08T03:06:03-07:00
updated: 2021-10-08T03:50:15-07:00
title: Square Corners poking out from Rounded Window Corners
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1449320;
creator: MarkyDude
content:
<p>On "dark", "light", or "Alpenglow" theme, there are black square corners poking out of the (rounded) window corners - which bugs me. </p><p>This is not a problem on "System theme". There are no black squares poking and out it looks perfectly round. </p><p>I am running Firefox on PopOS on an Intel NUC, but I have tried it on multiple VMs and experience the same result (92.01). </p>


created: 2021-10-08T02:53:00-07:00
updated: 2021-10-08T05:09:26-07:00
title: my data
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1449319;1449336;
creator: hossein.m.h16
content:
<p>hi  i Change my windows   and i sing in  my fire fox account but my password &amp; my bookmark &amp;........... </p><pre>is not coming or is not syncing  please help me  </pre> <p>thanks  Adrian </p>


created: 2021-10-08T02:45:36-07:00
updated: 2021-10-08T03:58:58-07:00
title: recover passwords from a Disabled computer
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449309;1449310;1449323;
creator: jgwyant
content:
<p>Hello, My MacbookPro is completely nonfuntcional.  Dead.  I wonder how I can recover my logins and passwords for use on a new computer.  I cannot allow synching from the old computer because it will not boot. I'm desperate. </p>


created: 2021-10-08T02:15:15-07:00
updated: 2021-10-08T09:38:26-07:00
title: Pinning Extensions
tags: desktop;beta;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1449311;1449377;1449404;
creator: billtanner
content:
<p>Hi, there are certain extensions which will not pin to the toolbar, including (for example) google translate. I have tried refreshing, clearing the cache, deleting and reloading, all to no avail. </p>


created: 2021-10-08T01:32:02-07:00
updated: 2021-10-08T01:43:24-07:00
title: Why does it take about 7 clicks just to submit Feedback?
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449288;
creator: raj000777
content:
<p>That's One. Your website is HORRIBLE. I had to google it up to send myself to this forum because it is not obvious when you click to submit. It sends you to a "Ideas" webpage. DA FUQ is that man? Just to actually let u guys know hey there's a problem here, i have to now learn how you're the best and we are stupid? No easy way to navigate and can't submit anything.  </p><p>Google is king to actually find this. </p>


created: 2021-10-08T01:18:16-07:00
updated: 2021-10-08T01:18:16-07:00
title: disconnect-blacklist is no longer being updated.
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: SevenPlus
content:
<p>According to your Security/Tracking protection wiki page ( <a href="https://wiki.mozilla.org/Security/Tracking_protection#Lists" rel="nofollow">https://wiki.mozilla.org/Security/Tracking_protection#Lists</a> ) you maintain a copy of <a href="https://github.com/disconnectme/disconnect-tracking-protection/blob/master/services.json" rel="nofollow">https://github.com/disconnectme/disconnect-tracking-protection/blob/master/services.json</a> at <a href="https://github.com/mozilla-services/shavar-prod-lists/blob/master/disconnect-blacklist.json" rel="nofollow">https://github.com/mozilla-services/shavar-prod-lists/blob/master/disconnect-blacklist.json</a> </p><p>However your list is out of sync, and has not been updated since July. When are you planning to update this list? </p><p>Thank you </p>


created: 2021-10-07T23:51:17-07:00
updated: 2021-10-08T10:47:53-07:00
tags: mac-os;desktop;tabs;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1449431;
creator: jceefay
title:
When I click on File and new tab, where my usual page used to be, there is a strange page that I can't get rid of

content:
<p>I am using Firefox as my browser.  When I click on File and then new tab, the page I usually get has been replaced by a page I do not recognize or want.  Don't seem to be able to get back to my usual page. I cannot get to my email on Firefox. </p>


created: 2021-10-07T23:37:10-07:00
updated: 2021-10-08T00:26:40-07:00
title: font size
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1449278;
creator: Kimmie2u
content:
<p>My fonts to buy and I can't figure out how to decrease the size of the lettering on Firefox! </p>


created: 2021-10-07T22:08:16-07:00
updated: 2021-10-08T03:08:28-07:00
title: suggestions
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
answers: 1449300;
creator: kabhimanyu786
content:
<p>1. Please reduce the size of the Lock icon in firefox android. 2. Please add, swipe down refresh feature. 3. Please make app more smooth. </p><p>you guys are best. i am using firefox since last 6 years. thanks </p>


created: 2021-10-07T21:46:24-07:00
updated: 2021-10-08T03:36:57-07:00
title: Page not loading properly.
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449312;
creator: xiaodoje
content:
<p>When I try to open some website it says skip to content. When I press it, it just brings me to a page full of large shapes and text. It never did this before. The image with the black line is a example of all the random shapes on the page. Also on most of the websites images don't load either. It happens on multiple websites such as <a href="http://amazon.com" rel="nofollow">amazon.com</a> and <a href="http://keychron.com" rel="nofollow">keychron.com</a>. (and more) Turns out it also happens on google chrome. To sum up some websites are only displaying text. </p>


created: 2021-10-07T21:02:58-07:00
updated: 2021-10-08T03:39:09-07:00
title: pinterest won't stay open
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1449315;
creator: rpmosier
content:
<p>‘Recently Pinterest will not stay open on my laptop. I am using Firefox. I open in a new tab and I briefly see the page and then the tab just closes. I have cleared cache and browsing history.’ for ‘Firefox’ </p>


created: 2021-10-07T20:46:04-07:00
updated: 2021-10-07T21:07:23-07:00
title: Tabs always open when I right click on a link.
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
answers: 1449259;
creator: harold14
content:
<p>I have deleted all of firefox on my computer and profiles and cleared all of mozillla  from my registy.  With a clean install and no extensions, I still get a new tab every time I right click on a link.  The context menu I wanted to use and select open link in new tab does appear, but the new tab is already opened.  I have to click in an open area to remove the menu.  I have switched to the brave browser for now, and it behaves exactly like firefox used to. </p>


created: 2021-10-07T20:12:54-07:00
updated: 2021-10-07T20:12:54-07:00
title: FirefoxCP Webcontent Preventing Sleep on 2017 Macbook Pro
tags: mac-os;desktop;fix-problems;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
creator: Majkel_27
content:
<p>I have been troubleshooting a battery drain issue on my 2017 Macbook Pro 13" (running the most recent version of Big Sur).  It appears that this issue is cause by the FirefoxCP Webcontent process preventing sleep when I am away from my computer. </p><p>There's a post from 2017 on the support forums related to this, but the "solution" involves disabling multiple Firefox processes, which seems counterproductive as there are numerous stability and performance advantages of keep this feature enabled. </p><p>I would appreciate any suggestions on how to resolve this issue. Any suggestions to stop Firefox from preventing MacOS from going to sleep? </p>


created: 2021-10-07T20:12:31-07:00
updated: 2021-10-08T03:38:04-07:00
title: Home Page
tags: desktop;mac-os-x-1015;
product: firefox
topic: fix-problems
locale: en-US
answers: 1449313;
creator: chazzwan
content:
<p>Firefox has been working great for me for many years.  I prefer it to Safari on my iMac.  Suddenly it has stopped displaying my news content from Newser on my Earthlink home page. I have troubleshooted with Earthlink and they are not at fault.  Also, when I use the Safari browser, I have no problem viewing Newser content on my Earthlink home page.  Firefox is saying that I am not connected to the internet, which is false.  Any ideas how to get back my news content on Firefox?   Thanks for any ideas. </p>


created: 2021-10-07T19:31:08-07:00
updated: 2021-10-07T19:31:08-07:00
tags: mac-os;desktop;bookmarks;firefox-920;firefox-9201;
product: firefox
topic: bookmarks
locale: en-US
creator: bdoutriaux
title:
some bookmarked websites bookmarks show generic planet favicon instead of real favicon (firefox mac)

content:
<p>Hello, </p><p>i have no idea why but i bookmarked some websites like y!mail and tpb and with the help of the add-on favicon detector, the y! mail favicon was restored but not the other one (pirate proxy list 2021), how can i restore this websites favicon on my bookmarks bar ? </p>


created: 2021-10-07T18:58:57-07:00
updated: 2021-10-07T18:58:57-07:00
title: Firefox 93.0 Changing Audible download extension from .AAX to .MP4
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: steven_neal
content:
<p>Today using Firefox 93.0 on my Windows 10 home computer I opened the browser to my Audible library on <a href="http://Audible.com" rel="nofollow">Audible.com</a> and selected a book to download. The browser download window opened with the book file name but the extension wasn't .AAX but had been changed to .MP4. This did not happen when I used Microsoft Edge nor did this happen on my Windows 10 laptop which was still running Firefox 92.0. Once Firefox upgraded to 93.0 on my laptop I now get the same problem as I get on my home computer.  </p><p>Audible technical support looked into the problem and found that this change wasn't caused by their servers. </p><p>I have discovered that if I change the file extension from MP4 to AAX I can load the audible book into iTunes and sync it over to my iPhone which is able to play the file as an audible book. This indicates to me that the actual AAX file was not converted to MP4. For some reason only the file extension was changed. </p><p>I wasn't able to find any setting in the Firefox browser that corrected this problem. </p>


created: 2021-10-07T18:57:11-07:00
updated: 2021-10-07T21:44:58-07:00
title: Buggy version 92
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1449247;1449249;1449254;1449263;
creator: cosmojackk
content:
<p>Recent version 92 update has been very buggy.  </p><p>It has turned most of the desktop icons blank.   </p><p>It keeps giving me error messages.  (such as: ”Secure connection failed”  and “PR_END_OF_FILE_ERROR” </p><p>These can be worked around by going to the firefox icon pinned to the taskbar and/or “restarting firefox”.   Note: these are all temporary “solutions”. </p><p>“customizing toolbar” doesn’t seem to be permanent (have to keep redoing it) </p><p>Outlook (hotmail) keeps opening to “junkmail” instead of “inbox” as it should. </p><p>Trying the advice on your website seems to wipe out most of my saved passwords; forcing me to constantly reentering passwords when I click on the appropriate icon.  WHAT A HASSLE. </p><p>None of suggestions seem to fix the problems (especially the blank icons). </p><p>Do I need to update to “93”  It says I’m “up to date” with 92  ??? </p><p>Please advise.  Thank you. </p>


created: 2021-10-07T18:04:43-07:00
updated: 2021-10-07T20:05:14-07:00
title: Tab Font way too big
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1449225;1449240;1449241;1449244;
creator: crbisiar64
content:
<p>I was trying to increase the size font on the browsing tabs and accidentally typed in 23 and now the entire browser screen is zoomed in so large I can't even scroll or undo what I've done. I had to do a force quit of the the browser. I tried deleting Firefox and reinstalled and it now still loads with zoomed in font. I can't even use Firefox as my browser. Matter of fact I'm having to submit this question on a different browser. Please advise. </p>


created: 2021-10-07T18:03:26-07:00
updated: 2021-10-07T18:03:26-07:00
title: Pagina de inicio de Mozilla
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: es
creator: delgiudice.miguel
content:
<p>Buenas tengan todos los que hacen posible el programa Mozilla y colaboradores. Tengo una pequeña pregunta y es una duda que tengo, no se si se trata de la configuracion de mi navegador o si es un error o un cambio que le hicieron a una nueva version de mozilla, pero el caso es que en la pagina de inicio pongo el cursor del mouse en la barra que esta en el centro de la pagina y escribo lo que quiero buscar y en vez de aparecer ahi en el centro donde estoy escribiendo me aparece en la barra de direcciones URL en la parte de arriba de la pagina de inicio y donde estoy escribiendo en el centro queda en blanco. Mi pregunta: a que se debe y como puedo solucionarlo, para que me aparesca en el centro y no arriba. Gracias. </p>


created: 2021-10-07T17:59:00-07:00
updated: 2021-10-07T19:23:29-07:00
title: On startup master password rejects until all 10 tabs are done loading
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1449236;
creator: diverjer
content:
<p>I have 10 tabs that open on startup.   The master password prompts comes up before all ten tabs are loaded.  When I enter master password while tabs are loading I get a  reject that password is wrong.   I watch and each keystroke does display the astrick as I type in the password field.   If I just wait until all tabs are loaded and enter password all is well, no rejected password.   Computer is a Dell with Intel Core I5 3.20 GHz 8GB memory 4 processors.  Now in Firefox 93, but at has done this for many past releases and WIndows 10 Pro. It don't really bother me since I put up with it for a long time, but have wondered if anyone else has seen this and if there is a setting I have wrong.  Maybe on a rare occasion I won't get a reject while tabs are loading. </p>


created: 2021-10-09T16:44:52-07:00
updated: 2021-10-09T16:48:07-07:00
title: how to share a URL with Firefox
tags: mac-os;desktop;tips;firefox-930;
product: firefox
topic: tips
locale: en-US
creator: danflester
content:
<p>Now, in the old Firefox, you used to be able to select "Email Link" to send a URL to someone by e-mail in your favorite e-mail client. I used to do that routinely, sending links via Thunderbird. I'm now using FF93.0, and all I see is "Share", which, when you point it to "Mail" it dumps you in Chrome. Now, in my FF prefs, I have specified Content Type-&gt;mailto-&gt;Use Thunderbird, so why it's dumping me in Chrome makes no sense.  </p><p>How do I use Firefox to share a URL in Thunderbird like I used to be able to do? </p>


created: 2021-10-09T15:43:55-07:00
updated: 2021-10-09T15:43:55-07:00
title: Audio Completely Missing
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: E.T.Smith
content:
<p>After the latest boot-up on my Manjaro desktop, Firefox is compeletely mute. All other applications are producing sound as normal, it's just Firefox that's gone silent. Checked the mute settings on the individual tabs, Checked the speakers, checked the linux system settings, checked ever volume control I can find, still no sound. I'm stumped. As far as I can tell, there's nothing telling Firefox to keep quiet, it just is for some inexplicable reason. </p>


created: 2021-10-09T15:33:55-07:00
updated: 2021-10-09T15:33:55-07:00
title: Back Button
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: fdn4yl
content:
<p>When going to <a href="http://Realtor.com" rel="nofollow">Realtor.com</a> to view properties and clicking on the map button to see where it is and then using the back button instead of going back to where I was it always goes back to the top of the page and then I have to scroll and find the property I was looking at to then view another one that I like. This happens every time. I have already turned off my add-ons, extensions and changed all my settings to default and nothing is working.  If I use Microsoft Edge which I hate there are no issues so the problem has to be a setting in Firefox that is wrong. </p>


created: 2021-10-09T15:29:27-07:00
updated: 2021-10-09T15:29:27-07:00
title: Firefox upgrade 93.0 loads very slow
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: mail4jmmjr
content:
<p>I just upgraded to version 93.0 of Firefox and it takes it sometimes up to 2 mins to load also when you click on something after it loads it gets the circling round arrow and the screen fades to grey. How can I revert back to the previous version? Any help will be appreciated, thanks. </p>


created: 2021-10-09T14:58:43-07:00
updated: 2021-10-09T14:58:43-07:00
title: no sound
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: aurajoe
content:
<p>No sound using this site <a href="https://unitednetwork.nunchee.tv" rel="nofollow">https://unitednetwork.nunchee.tv</a> </p><p>have white listed in the addblocker  still no sound  works in safari but prefer to use firefox </p>


created: 2021-10-09T14:26:44-07:00
updated: 2021-10-09T14:26:44-07:00
title: Cannot print from Firefox any more
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: frank199
content:
<p>Firefox was working fine, printing for me, and then all of a sudden it stopped printing when I went to print from <a href="http://stamps.com" rel="nofollow">stamps.com</a>.  I've used that site many times and have never had a problem.  I have refreshed it, and reloaded a fresh download of it.  Other browsers work fine but not Firefox.  I've looked at a lot of the "solutions" I could google but did not find one that worked.  It's not just <a href="http://stamps.com" rel="nofollow">stamps.com</a>, I can't print from any website. </p><p>I've run a virus scan no issues.  (Malwarebytes)  It is not a printer issue either, I have two printers connected, both work fine with other programs like Word.  I'm at a loss, and will have to use Chrome (yuck) until I can get this resolved. </p><p>I see that it has sent "something" to the print spooler, but the spooler is just hung up.  I can empty the spooler, but it takes quite a while. </p>


created: 2021-10-09T14:09:38-07:00
updated: 2021-10-09T14:09:38-07:00
title: FireFox Blank pages Facebook video freezing for 3 seconds intermittently while playing
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: buzzme
content:
<p>My Firefox keeps loading blank pages. I have to right click on it and choose reload. also while viewing facebook movies while its playing it freezes you can still hear sound but video freezes for 3 seconds then plays and will do it again a few minutes later. This happens every time there is a new release of FF. I have uninstalled FF and reinstalled it. Also started in safe mode  and it seems to work but comes back later. </p>


created: 2021-10-09T13:51:09-07:00
updated: 2021-10-09T14:56:36-07:00
title: regaining control over my computer
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1449740;1449741;1449742;
creator: Rabun1Brooks
content:
<p>Please tell me how I can regain control over my own computer, and block companies hijacking or derailing it.  I'm very tired of incessant reminders of unwanted updates, as well as their arbitrary limitations, and apparently will somehow have to remove layers of them to regain flash player stolen away by Adobe.  If only they had left well enough alone...  </p><p>The Firefox 78 ESR is the last version of Firefox that supports Flash - how can I reinstate it? Do I have to roll back browser versions to regain control of my own computer?  If I had a problem with Flash, I would have dealt with it myself! </p><p>Does Open Office respect customers' rights better?  I hope so! </p>


created: 2021-10-09T13:32:31-07:00
updated: 2021-10-09T14:58:50-07:00
title: my informatin
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1449743;
creator: hossein.m.h16
content:
<p>hi please help me      my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing  buy is not come please help me is   the support of fire fox can't help or can't recovery my information  I'm so sorry for all of them </p>


created: 2021-10-09T13:06:43-07:00
updated: 2021-10-09T13:21:30-07:00
title: How do I get rid of annoying extra tool bar on top?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449722;1449724;
creator: sbernet
content:
<p>I have an extra toolbar on top that I do not want. I have tried everything to close it. Why is it there and how do I make it go away and stay away? </p>


created: 2021-10-09T12:48:47-07:00
updated: 2021-10-09T13:37:07-07:00
title: Links to another tab don't load since last Firefox update
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449728;
creator: bobbd
content:
<p>I have this problem since version 92.0. I've been through all of the troubleshooting steps and they made no difference. I'm on a Mac and Safari works fine. When I open pages, it's usually using "Open link in a new tab".  most of the time, the new tab is blank with the address at the top. If I click the refresh button, I get the page I was linking to. I have not seen the problem when I use "Open link in a new window". </p>


created: 2021-10-09T12:40:07-07:00
updated: 2021-10-09T13:46:48-07:00
title: Update Oct9/21 fail
tags: windows-7;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1449734;
creator: cutie_ceeah
content:
<p>Today's update- Facebook shortcuts missing. Followed instructions to update profile.  Need 2 separate tabs open- One for Fb, another for the shortcuts. Cannot merge to show on one page as always before. </p>


created: 2021-10-09T11:53:19-07:00
updated: 2021-10-09T11:53:19-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: es
creator: laterrade
title:
Despues de cargar la ultima actualizacion de firefox hay un fallo grave de seguridad. Las paginas que visito en ventana privada salen en el historial de todas las paginas.

content:
<p>Informándome de la solución. Funcionaba perfecto, las paginas privadas eran privadas. Despues de cargar la ultima actualización, las paginas privadas visitadas salen en el historial general. Gracias. </p>


created: 2021-10-09T11:49:15-07:00
updated: 2021-10-09T13:51:36-07:00
title: Firefox Developer Edition
tags: desktop;beta;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1449735;
creator: cherrybombc2
content:
<p>I just updated my Firefox Developer edition and it completely deleted every add on and customization I had on my browser. Same for Firefox for iOS. </p><p>I have an "Old Firefox Data" folder on my desktop but I have no real way to make it work with the newly downloaded and overwritten new browser. </p><p>Am I the only person who's really sad about this? </p><p>Also, on the iOS browser I'm no longer able to create a BLANK PAGE as a start page for BOTH HOME AND NEW TAB. </p><p>How do I create that? There's no option in the dropdown on the mobile settings. And it does not allow me to type in about:blank and then select in the mobile settings. It just stays red and then disappears when I try to do it again. </p><p>Why did you rearrange the furniture so HARD????? </p><p>Thank you, Still reinstalling all my add ons after 2 days, Jean </p>


created: 2021-10-09T11:39:31-07:00
updated: 2021-10-09T13:33:38-07:00
title: extesnions not showing even tho they are enabled.
tags: desktop;customize;windows-10;firefox-920;firefox-9201;
product: firefox
topic: customize
locale: en-US
answers: 1449727;
creator: keshavgoyal3939
content:
<p>I have added a extension in my firefox but its not showing in top-right corner where the extensions should be shown. I have tried disabling and re-enabling but its still not accessible(not showing). </p>


created: 2021-10-09T11:31:28-07:00
updated: 2021-10-09T15:00:30-07:00
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449744;
creator: okwhatever
title:
trouble connecting to my search engine AND FIREFOX apparently WILL NOT ANSWER me, they farm that out to people in some damn forum . . . .

content:
<p>so I JUST sent a message that I THOUGHT would go to the actual PEAOPLE AT firefox as it USED to. BUT all it did was go to some damn forum. if FIREFOX can't answer then I will go BACK to checking out other browsers. I guess the ppl at firefox are getting lazy . . . .  . </p>


created: 2021-10-09T11:27:48-07:00
updated: 2021-10-09T13:44:11-07:00
title: cannot connect to the search engine I use
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449711;1449717;1449733;
creator: okwhatever
content:
<p>FINALLY, after 10-15 min of searching &amp; almost giving UP and almost looking for ANOTHER browser, other than google . . . .like maybe opera or safari. I have tried brave &amp; didn't like the page setup. also tried waterfox &amp; didn't like it well enough to stay. but if you keep changing things as you have &amp; making it harder for me to contact you I might HAVE to install another browser because it is getting harder &amp; HARDER to just type a message to someone I FINALLY FOUND THIS where I can message you. one thing about brave was they didn't seem to have the menu bar at the top which I like. I DON'T WANT to try to talk to anyone in some FORUM. YOU answer to my problem here. that is much EASIER. </p><p>NOW on to the CURRENT PROBLEM: I DON'T use search engines that YOU have most of the time, like duckduck or Result Hunter although the latter is the4 default engine. I USE 4search. now I JUST downloaded the latest firefox update and NOW I CANNOT connect to 4search, nothing comes up. the other engines DO though. </p><p>I HAVE not yet tried to restart the computer . . . maybe that will fix it??? OR do I need to try restarting with all firefox addons disabled???? </p><p>and I remember that I USED to be able to go BACK to an EARLIER  edition of firefox but NOW I don't SEE that option ANYWHERE. I DIDN'T HAVE this problem of not being able to use 4search earlier today or yesterday or any other time, but only NOW after installing that new version of firefox. </p>


created: 2021-10-09T10:38:10-07:00
updated: 2021-10-09T10:38:10-07:00
title: Swipe gestures not working
tags: desktop;beta;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: edomileto
content:
<p>Greetings, One of the arguably most useful gestures for laptop users is still missing/broken on Firefox on windows. It's the two-finger swipe that allows to navigate forward or backward in history by swiping left or right. </p><p>This feature is present in Chrome and even Edge since many months, yet it has never worked on Firefox, on any of my windows devices. </p><p>I've been using Firefox Dev since 12+ months, keeping both it and windows 10 always up to date, the gestures never worked (yet they are activated in the about:config page, see attached images). </p><p>What's most disappointing is that the gestures work without any issue on the MacOS version of Firefox. </p><p><br> </p><p>some useful info: Firefox version: 94.0b3 (latest as of today) Windows version: 21H1 build 19043.1266 (latest as of today) </p><p>If someone manages to get the two-finger swipe gesture to work on windows please let me know. </p><p>I hope this can get fixed soon, especially because the feature seems to be already built into Firefox, it just doesn't work in the windows release. In the meanwhile I'm switching to chrome </p>


created: 2021-10-09T10:32:06-07:00
updated: 2021-10-09T10:36:21-07:00
title: cannot login in
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449687;
creator: larry.west
content:
<p><strong>bold text</strong> The message says that you have apparently locked my account because, supposedly, one of your emails was returned. Maybe if you didnt insist on sending gazillions of worthless emails, things like this wouldnt happen! Please unlock this account immediately </p>


created: 2021-10-09T10:27:35-07:00
updated: 2021-10-09T11:47:01-07:00
title: Firefox-esr on restart either drops page(s) or remembers nothing
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1449694;1449709;
creator: dabeegmon
content:
<p>My system is LOADED with memory - - - - 64 GB in fact.  Am also running multi-gpu and wanting to run with all 5 of my monitors but nouveau isn't up to running the 4k monitor yet! I use a large number of virtual desktops as well.  As a result I get grumpy when programs don't allow me to work using my particular system.  I will admit that I can get to over 25 pages open - - - I start a page for every topic I'm looking at.  That's a page for every interest or every function (online tools/activities). There also tends to get to be a lot of tabs.  I work had at keeping to under 40 to 50 tabs per age but there are usually a few pages where the number of tabs goes nuts.  Because nouveau really doesn't like functioning with my setup (proprietary code is far worse!!! nvidia hates multi-gpu now although they didn't when I set up the system!) so system restarts are forced upon me far more often that I would like. Because of the forced system restarts I get to task firefox-esr in setting up the way it was before the system went down.  </p><p>Are there hard limits that force Firefox to not renew pages as they were (so more than xx number of pages)? Are there hard limits that force Firefox to not renew 'a' page (I've had this happen where one page doesn't renew but all the rest do)? If there are no 'hard' limits (programmed in per se) are there amounts of pages or tabs or perhaps tabs/page or something else from this stew that greater than xx tabs or yy pages or even a small number of pages having more than xy tabs where such activity results in firefox not restarting as it is listed to do so (restart the pages and tabs present upon shutdown) is considered 'usual'? I am trying to find parameters where I'm not faced with what I have right now.  There were about 30 odd different pages and from 15 to who knows how many tabs per page. Some tabs were held as I was working on business deals. Re-establising this amount of stuff is a royal pita. If I know that any behavior over a level described as 'x' is dangerous then I can work hard to stay under those levels.  </p><p>Please advise </p>


created: 2021-10-09T09:31:33-07:00
updated: 2021-10-09T10:18:28-07:00
title: Is there a way to opt out of the latest ESR update?
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1449676;
creator: StratacasterPixie
content:
<p>I'm currently using Firefox 78.15.0esr 64-bit and there's supposed to be an update to 90-something, but I don't want to upgrade because the reason why I downgraded to this version was a major problem I had with the latest Firefox--that problem being that it would go in and out of Full Screen mode by itself regardless of whether I was watching a Youtube video or not, even if I never pressed F11. It would just jump in and out of fullscreen on its own, sometimes just showing a black screen and forcing me to restart the computer entirely because when it holds on the black screen, my monitor would just turn off. </p><p>So, is there a way to opt out of this update if the upgraded ESR is just going to do the same thing as regular Firefox? </p>


created: 2021-10-09T09:26:01-07:00
updated: 2021-10-09T11:30:01-07:00
title: Search Engines not functioning after update (Google & Bing)
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449679;1449698;1449706;
creator: stephenrfoster
content:
<p>Today, October 9th, Firefox update on my laptop and everything functions well except when I try to use the search pages for either Google or Bing. The pages <a href="https://www.google.com/" rel="nofollow">https://www.google.com/</a> and <a href="https://www.bing.com" rel="nofollow">https://www.bing.com</a> both load without issue but when I attempt to search for ANYTHING there is just the dot moving left to right in the tab title with no results coming back on either.  </p><p>All other sites appear to be running and loading fine and the issue seems to be with just the search pages that I mentioned. Both sites work fine with Google Chrome and Microsoft Edge. </p><p>The "right click" search google function also has the same results. A blank tab opens with just the left to right dot on the tab title. </p><p>How can this be fixed? I don't want to have to go to using a different browser and of course having the ability to search is essential. </p><p>Please advise. </p>


created: 2021-10-09T09:03:08-07:00
updated: 2021-10-09T09:45:23-07:00
title: screens are cluttered
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1449650;
creator: robertinorbit
content:
<p>it is hard to do anything because the screen is so cluttered with crap and ads is there a better browswer i am sick of this </p>


created: 2021-10-09T08:10:48-07:00
updated: 2021-10-09T10:16:32-07:00
title: We can’t connect to the server
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1449664;1449672;1449674;
creator: matthew55
content:
<p>Hmm. We’re having trouble finding that site. </p><p>We can’t connect to the server at <a href="http://www.google.com" rel="nofollow">www.google.com</a>. </p><p>If that address is correct, here are three other things you can try: </p><pre>   Try again later.    Check your network connection.    If you are connected but behind a firewall, check that Firefox has permission to access the Web. </pre> <p>OTHER BROWSERS ARE WORKING </p>


created: 2021-10-09T08:00:28-07:00
updated: 2021-10-09T08:03:08-07:00
title: Home page
tags: desktop;other;windows-81;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1449630;
creator: rob3gib
content:
<p>on my home page at Firefox which reads : Curently, at AT&amp;T, YAHOO </p><pre>trying to read stories below, I can only View the first picture, all the rest are blank..help’ for ‘Firefox’ </pre>


created: 2021-10-09T07:48:48-07:00
updated: 2021-10-09T07:48:48-07:00
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: it
creator: francesco.arena
title:
Come modificare elementi intestazioni e piè di pagina (ad esempio posizionare la data in alto e il numero delle pagine inbasso)?

content:
<p>Perché nelle ultime versioni di Firefox non è più presente il comando la possibilità di modificare la stampa delle intestazioni e dei piè di pagina? </p>


created: 2021-10-09T07:48:46-07:00
updated: 2021-10-09T07:48:46-07:00
title: Add on for temporarily preventing swipe backwards gesture when using specific websites?
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: Remedium
content:
<p>I've got a Macbook pro and love using the swipe gestures for productivity but sometimes it can make certain websites (e.g. Google sheets) frustrating to use.  </p><p>The issue is that the swipe right feature has 2 main functions on firefox: </p><p>1. Go backwards a page 2. Scroll left on the same page </p><p>It becomes an issue when I zoom into a slide/image/etc. and I just want to scroll left but it's interpreted as going back a page instead.  </p><p>It would be ideal if there was a way to prevent the 'go back' (swipe right) feature for a second, thereby using the scroll function instead... this could be done by holding cmd and swiping right to disable the back page function. <em>There is a similar app called Forky Slide Scrolling Stopper, which prevents the 2 finger scroll up/down from changing slides - it would be good to have something like this for the 2 finger scroll left/right.</em> </p><p>My question is - <strong> is there an add on or app that allows this feature? </strong> </p>


created: 2021-10-09T07:47:50-07:00
updated: 2021-10-09T08:00:52-07:00
title: Home button & customize Firefox option
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1449628;
creator: neil.gyasia
content:
<p>I've been scouring the web for an hour now trying to figure out how to add the HOME BUTTON (sounds important doesn't it?) to the toolbar but I can't find any helpful articles. Not from the community and definitely not from Mozilla. So, how do I restore the HOME BUTTON, keeping in mind there is no CUSTOMIZE FIREFOX option in the settings drop-down menu? </p>


created: 2021-10-09T07:42:59-07:00
updated: 2021-10-09T09:03:39-07:00
title: Lock marked with red slash
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449636;1449644;
creator: empthtic
content:
<p>I get a insecure connection symbol on many sites I have been to with. This symbol leads me to understand the site is not safe in some way when, in the past, (like webmail) have previously been safe. These sites open with other browsers. What’s up??? </p>


created: 2021-10-09T07:19:13-07:00
updated: 2021-10-09T07:30:02-07:00
title: Blocked downloads in Firefox 93
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449618;1449621;1449623;
creator: ljbetche
content:
<p>Since updating to Firefox 93.0, I notice that downloads from certain sites are being blocked, because they are using a basic HTTP connection, requiring me to explicitly allow each download. I understand that this is a new "feature," as explained here: <a href="https://blog.mozilla.org/security/2021/10/05/firefox-93-protects-against-insecure-downloads/" rel="nofollow">https://blog.mozilla.org/security/2021/10/05/firefox-93-protects-against-insecure-downloads/</a>, however, I in no way desire this behavior. It is an asinine nuisance, and if I cannot disable it, I will have no choice but to revert to an early version of Firefox. My question, then is this: is it possible to disable this check, and simply allow all downloads? If so, how can I do that? </p>


created: 2021-10-09T07:02:05-07:00
updated: 2021-10-09T07:04:49-07:00
title: Mozilla VPN
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449608;
creator: armin.dijkers
content:
<p>I m using now a VPN client (not Mozilla' one) and my exit to the Internet is Austria (EU). When I opened my Firefox browser, I ve been offered to use Mozilla's VPN. I live in a country where Mozilla doesnt provide its VPN service yet. That would happen if I downloaded Mozilla's VPN client, installed it and started to use. I ve to turn down my actual VPN client for that, so Mozilla VPN will see that i m from a country that is not eligible to use it. </p>


created: 2021-10-09T06:40:53-07:00
updated: 2021-10-09T13:39:17-07:00
title: Firefox now opens a new window, rather than a new tab
tags: desktop;tips;windows-10;firefox-930;
product: firefox
topic: tips
locale: en-US
answers: 1449729;
creator: elsharawy_fon
content:
<p>Firefox now opens a new window, rather than a new tab when I click on a bookmark or the +, or when I start a new download, regardless of Tabs settings in the Options General page. This is different from original behavior, and I have no idea what happened. How do I change back to Tabs rather than window? </p>


created: 2021-10-09T06:40:40-07:00
updated: 2021-10-09T14:09:30-07:00
title: about:logins is not showing my credentials
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449736;
creator: abhishekkumar429
content:
<p>I have many passwords saved in Firefox but after 93 update, there is nothing in about:logins. Although autofill works fine. </p>


created: 2021-10-09T06:36:40-07:00
updated: 2021-10-09T13:41:06-07:00
title: refuses to open in new tab when i specifically have settings to do so
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1449730;
creator: meg.oceanna
content:
<p>As soon as the latest version arrived (which of course it did without my permission, as usual,) I will click on something which always used to open a new tab but now opens a new window.  I have tried to screenshot my settings page which clearly is checked in the box that says open new tab, NOT new window, but my mouse does not show up a screenshot choice like it usually does. I am a computer novice with a brain disability so any explanation from you will have to be ridiculously simple. thanks so much </p>


created: 2021-10-09T06:26:08-07:00
updated: 2021-10-09T10:58:25-07:00
title: bookmark compatibility issue with WIN 7 since 92.0 update - time to resolve this matter
tags: windows-7;desktop;bookmarks;other;escalate;bug_1;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449681;1449696;
creator: lee.turkstra
content:
<p>There has been a legitimate issue with the bookmarks since the 92.0 update.  This applies only to Windows 7 users.  The list is very lazy and will actually freeze up.  It takes forever to highlight the bookmark you want and the favicons are delayed in populating.  Refreshing Firefox doesn't work.  Renaming favicons.sqlite and places.sqlite, and those with the -shm and -wal extensions, if existing, doesn't work either.  I don't need help from contributors.  The following message is to the developers &amp;/or whoever bastardized Firefox since the 92.0 update... </p><p><br> As I stated, this is a Windows 7 issue.  The developers should fix this problem for us Windows 7 users.  It was them who caused this issue since the 92.0 update.  Everything worked perfect until then.  Here’s a bright idea for the developers.  How about getting this matter fixed, so that us Windows 7 users can have the same functionality as everyone else.  Stop screwing around with a million and one updates every year.  You people are doing more harm than good.  The people running Chrome are a hell of a lot more intelligent.  No issues whatsoever with Windows 7!  Try that on for size. </p>


created: 2021-10-09T06:21:27-07:00
updated: 2021-10-09T06:21:27-07:00
title: Ctrl Enter Line Break not working for Google Sheets
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: KbSGS
content:
<p>As of yesterday, when I make a line break in a Google Sheet cell,by using Ctrl Enter, the cursor moves down, however when I start typing, it types on the line above.  In other words, the cursor no longer is on the new line.  It's like the line break made a new empty row in the cell, but the typing continues on the previous line.  I have: -re-installed a fresh Firefox,  -started Firefox in safe mode,  -tried it in Chrome (it works),  -restarted,  - tried on another, same model, computer (it works) -issue is in all my google sheets </p>


created: 2021-10-09T06:19:35-07:00
updated: 2021-10-09T09:50:10-07:00
title: Pocket is giving me commercials intead of articles!
tags: windows-7;desktop;other;needsinfo;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1449635;1449643;1449651;
creator: MartyJames
content:
<p>I thought Pocket's articles were supposed to be non-commercial, if "Sponsored stories" is turned off in the settings? </p><p>And yet Pocket has just recommended a highly commercial link that's far removed from a genuine article, and reads exactly like an advert. (<a href="https://www.inverse.com/entertainment/leaving-netflix-september-2021-star-trek-enterprise" rel="nofollow">https://www.inverse.com/entertainment/leaving-netflix-september-2021-star-trek-enterprise</a>) </p><p>This "article" basically just forcibly tells the reader "YOU NEED TO" sign up to the premium video website "Netflix", without any explanation of why. Patently, it was funded by whatever company owns Netflicks.  </p><p>The article also makes the outrageous claim that the TV show in question is "the most controversial sci-fi show on Netflix", but completely fails to back this up with facts, or any explanation at all. It's clearly just marketing rhetoric to generate interest in the show, because the show in question (which is 20 years old) was notoriously bland, isn't even remotely controversial, no one is talking about it, and there is absolutely no logical reason to re-watch it right now. </p><p>The article also tries to give the impression that the only way to watch this 20-year-old TV show is to sign up to the premium website Netflicks and watch it on a computer screen - which is absurd given that the show is constantly syndicated on TV around the world, and readily available on all home formats including DVD and Blu-ray. </p><p>I would like to know how I can complain about this to Mozilla, because it isn't right at all. If by some chance, this article was non-commercial, it would be a truly terrible, dishonest, badly-written article which completely lacked a point or purpose. But it's <em>so obviously</em> commercial. </p><p>I found countless other disingenuous "articles" on that site, all doing a similar thing with other TV shows—driving commerce to Netflicks under the pretense of a false sense of urgency. Mozilla should have nothing to do with garbage like this. </p>


created: 2021-10-09T05:58:35-07:00
updated: 2021-10-09T08:32:02-07:00
title: Default setting: HOME page on start-up
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1449600;1449601;1449605;1449607;
creator: sc.salamin
content:
<p>Recent changes seem to ignore the setting for a specific HOME page upon START-UP.  Right now, the last page accessed before closing Firefox IS loading - not the setting of a specific HOME page - in my case, <a href="http://Google.com" rel="nofollow">Google.com</a>.  I have cleared  cache twice and no changes.  So, e.g. - if I was on Facebook and close FF, the next start of Firefox opens now to Facebook.  That setting is NOT enabled!  Please advise/correct. </p>


created: 2021-10-09T04:15:51-07:00
updated: 2021-10-09T11:34:49-07:00
title: I want my logged session password.
tags: linux;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449579;1449583;1449667;1449669;1449693;1449708;
creator: adiljunc
content:
<p>@mozilla </p><pre> Only Firefox browser is logged in my Facebook account. Login and password  are not saved. If I loose session, account is gone. Please help view and save my password. </pre>


created: 2021-10-09T03:40:52-07:00
updated: 2021-10-09T03:40:52-07:00
title: Device Resolution (or "Responsive') Option in Web Developer Tools Greyed Out
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: dejoladaniel
content:
<p>I can't seem to select Device resolutions on devtools. For instance, to see how a website I'm building would look like on say, an Iphone X, the option is greyed out, so I have to manually set the width and height. Please how can this be resolved? </p>


created: 2021-10-09T03:27:33-07:00
updated: 2021-10-09T09:33:00-07:00
title: Quota has been exceeded
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1449585;1449647;
creator: sagar.j
content:
<p>Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox </p><p>every time I have to clear cookie and cache and restart Firefox </p><p>also tried updating Firefox </p><p>I'm using since more than 2years but this issue is since last 2 months only </p><p>Please help </p>


created: 2021-10-09T03:21:05-07:00
updated: 2021-10-09T03:21:05-07:00
title: Firefox 93.0 no funciona después de actualizado.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: es
creator: alcahe42
content:
<p>Hola, hoy se me actualizó Firefox a la versión 93.0 y desde entonces no me abre ninguna página web, ni siquiera puedo entrar a los Ajustes. Al abrir Firefox, este queda en nada (adjunto imagen). </p><p>Uso Windows 10. </p><p>Gracias por cualquier ayuda que me pudieran dar. </p>


created: 2021-10-09T02:56:47-07:00
updated: 2021-10-09T06:09:42-07:00
title: Padá Mozilla
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: cs
answers: 1449591;1449592;
creator: zuzanacmielova
content:
<p>Dobrý den, dnes mi kompletně spadla Mozilla, zkoušela jsem podle nápovědy změnit nastavení i akutalizaci, ale nic nepomáhá. Jiné prohlížeče fungují, pády nastávají i v režimu řešení potíží. Ještě jsem neodinstalovala, to je až poslední možnost, protože je pár hesel, která si nepamatuju, a potřebovala bych se k nim dostat. Je ještě nějaká možnost, co se s tím dá dělat? Předem moc děkuji! Zuzana </p>


created: 2021-10-09T02:22:41-07:00
updated: 2021-10-09T02:22:41-07:00
title: Google earth + twitch videos so laggy on firefox
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
creator: bfemre2000
content:
<p>Amd ryzen 5 3600 + rx 5600 xt google earth and twitch videos so laggy. I think hardware acceleration problem. On chrome and chromiuım based browsers no problem. Just firefox effected. How can I solve this ? My amd screen driver version 21.10.1 . </p>


created: 2021-10-09T01:57:27-07:00
updated: 2021-10-09T01:57:27-07:00
title: Is there a way to get a full list of trackers that were blocked by Firefox?
tags: mac-os;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: matijevic
content:
<p>I enjoy the enchanced tracking protection and the protection stats. Is there a way to see a full list of trackers that my Firefox blocked, together with their type and date? Thank you kindly! </p>


created: 2021-10-09T00:42:37-07:00
updated: 2021-10-09T12:34:10-07:00
title: Importing bookmarks via a Firefox account
tags: linux;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1449555;1449562;1449574;1449715;
creator: Blazingfox
content:
<p>Hi, </p><p>I've recently moved PCs and I'm trying to import all my previous bookmarks to the new PC. The old PC was wiped completely to re-use the components in the new PC, however it was fully backed-up. </p><p>Previous to re-formatting everything, I made a Firefox account for easy bookmark transfer. </p><p>When I logged into the Firefox account on the new PC, no bookmarks synced. However, website history did sync. </p><p>In 'Settings &gt; Sync &gt; Manage Account', scrolling to the bottom of the page displays the name of my old PC, so Firefox does know that it exists. If all my bookmarks are stored in the cloud and not on my own hardware, why aren't they syncing? </p><p>Thanks for any help. </p>


created: 2021-10-09T00:34:20-07:00
updated: 2021-10-09T00:34:20-07:00
title: no youtube downloaders work.... actually disappeared even though supposedly still there...
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: abrogard
content:
<p>My youtube downloader button disappeared entirely.  So that downloader wouldn't work any more. And I couldn't find one to install that would work. I've supposedly now got 'easy' and 'fast' downloaders installed but 'easy' doesn't show and 'fast' isn't. Any clues on what's a good one that I can install and will work? All of this happened mysteriously mid session.  Or perhaps between boots, I don't know.  But I mean not that I know of because of anything I did with firefox and no great new instals or anything.  I think firefox did it.  It sometimes is suspiciously slow to come up. </p>


created: 2021-10-09T00:08:40-07:00
updated: 2021-10-09T00:08:40-07:00
title: No option to choose what to do when downloading .package files
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: bernsteinr27
content:
<p>I am having a problem where when I click on .package files to download them, I am <em>always</em> getting a pop-up box making me choose what to do with the file, and I am never given the option to 'always do this with this type of file' or anything. I went into settings hoping to make this change manually, but .package files were not in the list of content types I could set actions for - no matter what website I was downloading from. Additionally, during the same session, I downloaded a .zip file and DID have the option to check off downloading as a default action. I recently got a new computer and was expecting to have to reconfigure some things, but I can't figure out why I can't set a default for package files in particular. I download a lot of them as mods for the Sims, so this is very frustrating lol. </p>


created: 2021-10-08T22:43:49-07:00
updated: 2021-10-08T22:55:37-07:00
title: Facebook account unlock
tags: desktop;sync;needsinfo;
product: firefox
topic: sync
locale: en-US
answers: 1449543;
creator: ap7196960
content:
<p>duplicate of <a href="/questions/1353322" rel="nofollow">/questions/1353322</a> </p><p>Please my Facebook account unlock  Not show opshen get a code on your phone Please show opshen my mobile number  Password  email:  please reply to my email and unlock Facebook </p><p><br> edited email, password and phone# from public and search/spam bots view as this is a public community support forum. </p>


created: 2021-10-08T22:16:17-07:00
updated: 2021-10-08T22:27:34-07:00
title: How Do I Generate a New Firefox Key
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449540;
creator: KevinBorgNZ
content:
<p>Hi  can you tell me how I can generate a new Firefox Key because when I signed in to my firefox account to follow yr instructions, but there is No "Create" Button next to my name or email? I checked all the headings, security etc and can not find yr Create Button </p><p>Thank you </p><p>cheers Kev </p>


created: 2021-10-08T21:45:45-07:00
updated: 2021-10-09T14:18:10-07:00
title: blocked email account
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1449737;
creator: Daveherbs
content:
<p>The confirmation email we sent to Daveherbs@comcast.net was returned and we’ve locked your account to protect your Firefox data. </p>


created: 2021-10-08T20:33:37-07:00
updated: 2021-10-08T20:43:20-07:00
title: After update to ver 93, Youtube videos no longer play.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: sam4695
content:
<p>After update to ver 93, YouTube videos no longer play. The loading circle is going around  but it never starts playing. Edge plays you tube videos fine.  I cleared cache and cookies,  refreshed Firefox, deleted and reentered Firefox in the Windows Defender Firewall, restarted the PC, opened Firefox in safe mode, cycled Autorun, changed playback resolution,  no change. Any suggestions? </p><p>Thanks, sam4695@hotmail.com </p>


created: 2021-10-08T20:32:49-07:00
updated: 2021-10-08T20:32:49-07:00
title: Logging onto Facebbok
tags: desktop;cookies;windows-10;firefox-930;
product: firefox
topic: cookies
locale: en-US
creator: TwoNZWesties
content:
<p>A few Firefox versions ago now when I opened Facebook it showed my saved e-mail address to login, and not my password which I wanted NOT saved and still do not want it saved. But now each time I log out of Firefox (and Facebook) and later go into them again it still requires entry of the e-mail address (doesn't "remember" it) - I'm an elderly user and not into the depths of the Firefox settings, but guess if someone could walk me through exactly step by step what I need to do I would be so grateful. I guess it is something to do with "cache" settings?? </p>


created: 2021-10-08T20:31:17-07:00
updated: 2021-10-08T22:38:30-07:00
title: Help recover passwords and registry tried updating Firefox
tags: desktop;other;escalate;windows-10;dataloss;firefox-930;
product: firefox
topic: other
locale: en-US
creator: Ob1Shibuya
content:
<p>Please assign Firefox Tech <strong>help recover my passwords, account and registry</strong>. Tried updating Firefox for Win 10. I may have "Nuts-up" and Firefox is now not my default-primary Internet Browser.  Please use simple terms, not-PC Geek. Established Firefox account July 2020. Written passwords not recognized by Firefox; stopped trying before I get locked out.  </p><p>Firefox recognizes email ... @outlook.com, but not ... @gmail.com.  </p><p>Appreciate Firefox Tech doing Remote accessing and fixing my passwords not recognized by Firefox and establishing PC-Firefox Internet Browser default problems.  Please email me when Firefox PC Tech available remote accessing my PC. I am on Maui, Hawaii (Pacific Standard Time). </p><p>Tried 9X upgrading to new Firefox version after failing doing "Picture-in-Picture" and "Deleting History."  </p><p>My PC HP Desktop and OS is Microsoft Win 10, 64 "Outlook is 365 Family" subscription.  </p><p>Thank you,  Warren Shibuya  (Very Senior Internet user, not PC-Geek) </p><p><br> edited emails from public and search/spam bots view. </p>


created: 2021-10-08T19:42:14-07:00
updated: 2021-10-08T19:42:14-07:00
title: how do I stop Firefox from requiring authentication codes?
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: miwin1000
content:
<p>I am unable to find the setting in Firefox V. 93 to shut off the authentication code requirement. Please help </p>


created: 2021-10-08T19:35:10-07:00
updated: 2021-10-08T19:39:39-07:00
title: Amazon layout/fonts a mess following last updates
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449524;
creator: die.spam.pig
content:
<p>Following the last 2 updates, Amazon's webpage does not appear to render correctly. I have checked with Safari (ugh) and Amazon appears normally with that browser. I myself had made no changes other than first one, than the second, update; I did the 2nd update immediately thinking it a fix for the Amazon problem and alas..... I am posting a screenshot as example.. </p><p>I did attempt a troubleshooting tip a few moments ago from this site which involved choosing "set  minimum font size to none" therefore reducing the text to something only readable by ants...  Changing the preference to "allow websites to set font size" improved the ant-text, but not a whole lot. </p>


created: 2021-10-08T19:33:31-07:00
updated: 2021-10-08T19:33:31-07:00
title: Open tabs erased when I started session in a new device
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: karina.nava
content:
<p>I have a personal laptop where I created a firefox sync account. In this device #1 I had open 17 tabs... </p><p>I got a new laptop and I installed firefox, then I signed in with my FF account to sync all my stuff from my personal laptop to this new device.. but tabs were not synchronized and also when I opened FF in my personal laptop the tabs were gone and the MAIN page was opened... Bookmarks are there but History don't have my recent 17 tabs in 'recently closed' and so they are gone... I thought having a sync account mean the OLD tabs were keep on one device and I can take them to a NEW one.. I'm so sad I lost my tabs... Please help me so this wont happen again </p>


created: 2021-10-08T19:14:43-07:00
updated: 2021-10-09T10:40:58-07:00
title: Did I really lose everything
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1449584;1449634;1449689;
creator: lrmart1
content:
<p>I didn't have a recovery key and my old computer had crashed and I set up a new computer.  Now I can't restore my account.  In the past you sent an email to reset passwords.  This is totally crazy, plus even though a back up was made of my old computer nothing was backed from firefox.   I've lost 3 years of bookmarks and all my passwords </p>


created: 2021-10-08T18:10:34-07:00
updated: 2021-10-08T18:10:34-07:00
title: Can't print from Firefox at all - Print Preview error or Stuck in Spooler - Windows 10 Pro x64
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: jlseber
content:
<p>For some time I have been totally unable to print from Firefox.  I have the newest version that I know of, 93.0, running under Windows 10 64-bit, fully updated. I can print from any other browser and from all installed programs that I've tested to date. I even totally uninstalled Firefox and reinstalled from scratch. No help. I installed Firefox Portable and I have the same problem there.  </p><p>One of two things happen when I try to print (even when I just try to Save to PDF): 1) the print manager says "Spooling" but never finishes the job.  I can't clear the queue while </p><pre>   Firefox is running. When I exit Firefox, the job(s) clear out. </pre> <p>2) I get the error message: </p><pre>               Print Preview Error                An error occurred while printing. </pre> <p>I've tried to print using Print Using the System Dialog... choice.  Same outcome.  I've Google searched and have not found anything that helps. Reboots don't affect it. Again, I can print from virtually every other application including other browsers, no problems so it shouldn't be the Print Spooler service. If anyone has any ideas, please let me know.  It would be much appreciated. Thanks much! I will post the resolution when (hopefully not If) I have it. </p>


created: 2021-10-10T16:47:14-07:00
updated: 2021-10-10T16:47:14-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: daveg851
title:
How do I disable enchanced tracking protection. I'm getting tired of using the shield icon to disable on every site. How to disable permanently ?

content:
<p>Show how to disable enhanced protection permanently. If I can't will have to use another browser </p>


created: 2021-10-10T16:40:39-07:00
updated: 2021-10-10T16:40:39-07:00
title: Heroku Error
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: Kimosh
content:
<p>I keep getting the following error when my homepage is loading and the page loading fails. I have attached an image of the error message.  </p><p>Application error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command heroku logs --tail <em> </em> </p><p><br> The page loads fine in other browsers. </p><p>Just cannot figure what the problem is. </p><p>Please help! </p>


created: 2021-10-10T16:37:43-07:00
updated: 2021-10-10T16:43:09-07:00
title: History and Deletion
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449982;
creator: austindavidr
content:
<p>Hello, Is there a way on Firefox Browser to permanently delete a URL from my History and have it not record future searches for that URL?  </p><p>Example: I delete URL on History. I search for that URL again. I look back in my History and find that URL not recorded in the History. In other words, no matter how many times I use that URL, it will not pop in my History ever, that being a selective, automatic URL deletion from the web History for all future searches of that URL. </p><p>Thanks, Austin Reynolds </p>


created: 2021-10-10T16:28:48-07:00
updated: 2021-10-10T16:28:48-07:00
title: Prevent certain add-ins from being deactivated.
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: Churinai
content:
<p>I have a certain add-in installed that Firefox sometimes says is "slowing things down" and recommends deactivating. Thing is, it's my password manager, so I absolutely never want to deactivate it, and am quite okay if it occasionally slows things down, and would like to tell Firefox to never suggest turning off this particular add-in, while still leaving that feature on for other add-ins I might care less about. Is there anyway off adding it to an "ignore it if this add-in slows things down a bit" list? </p>


created: 2021-10-10T15:13:12-07:00
updated: 2021-10-10T16:08:33-07:00
title: background tabs obscured by address bar, active tab obscuring address bar (see pic)
tags: linux;desktop;tabs;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1449975;
creator: idontwantanaccount1
content:
<p>image attached describes it best. after updating firefox, this started happening. using the default dark theme. no plugins or anything like that related to appearance installed. :( </p>


created: 2021-10-10T14:40:56-07:00
updated: 2021-10-10T14:40:56-07:00
title: on screen keyboard does not work on firefox
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: jamesbhill
content:
<p>I've read the other posts on about:config in the URL bar and check the following preferences: </p><p>ui.osk.enabled  ui.osk.debug.keyboardDisplayReason  </p><p>Showed ui.osk.enabled - Shows (True) ui.osk.debug.keyboardDisplayReason - Shows (IKPOS: System docked.) Was not able to clear field. ui.osk.on_screen_keyboard_path Shows (Blank) </p>


created: 2021-10-10T14:01:21-07:00
updated: 2021-10-10T16:22:35-07:00
title: Tracker linked to Firefox process
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449978;
creator: idauphinee28
content:
<p>My virus scanner tells me that thereis a tracker <a href="http://jullyamberry.net" rel="nofollow">jullyamberry.net</a> linked to firefox process. As soon as I go to a page it blocks jullyamberry,butI can't seem to get rid of it. Is it part of firefox? </p>


created: 2021-10-10T13:46:19-07:00
updated: 2021-10-10T16:29:21-07:00
title: SCREENSHOT NOT WORKING IN VERSION 93.0
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449979;
creator: ardennapalla
content:
<p>Hello, i am having problems resolving or finding some answers on my newly updated mozilla since i turned on the (automatic update). Now im on Version 93.0 and it is the latest, also observed that my screenshot was gone lately. The screenshot tool was very helpful to me. What should i do now? Should i wait for another update? Thank you </p>


created: 2021-10-10T13:39:16-07:00
updated: 2021-10-10T16:18:49-07:00
title: bookmark
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449974;1449976;
creator: 99karelia
content:
<p>Where is the line " bookmark this page"?.  Or how do I bookmark a link, in a friendly, easy manner? </p>


created: 2021-10-10T12:00:52-07:00
updated: 2021-10-10T15:39:56-07:00
title: is it possible to recover a sereries of tabs that were accidentally closed?
tags: desktop;tabs;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1449945;1449968;1449971;
creator: dapete2001@yahoo.com
content:
<p>while on a call with HP to find out how to scan to email a series of tabs were closed. Is it possible to retrieve tabs that have accidentally been closed? </p>


created: 2021-10-10T11:46:20-07:00
updated: 2021-10-10T12:53:50-07:00
title: Can't log into bank account site
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449927;1449940;1449951;
creator: joseph-rowland
content:
<p>I can no longer log onto my bank's website, <a href="http://Schoolsfirstfcu.org" rel="nofollow">Schoolsfirstfcu.org</a>. When I enter that site name in Firefox I get a message stating:  SchoolsFirst Federal Credit Union website is currently unavailable. </p><p>We are working to bring the system back up as soon as possible. </p><p>We sincerely apologize for any inconvenience that this may have caused.  </p><p>I can access the site by using Google Chrome or Microsoft Edge, but not Internet Explorer.  What could the problem be when using Firefox? </p><p>Joe Rowland </p>


created: 2021-10-10T11:43:50-07:00
updated: 2021-10-10T16:20:55-07:00
title: Search results text is overlapped
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1449953;1449957;1449973;1449977;
creator: mikejguitars
content:
<p>Whenever I do a search on Firefox the list of results have overlapped text. I've started it in safe mode which seems to work but then goes back to the usual issue even though I disable the plugins I'll include a screenshot below and I refreshed firefox </p>


created: 2021-10-10T11:33:16-07:00
updated: 2021-10-10T11:33:16-07:00
title: Low Light Disabilites
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: lsuedu
content:
<p>I cant see the settings in Mozilla. It is a bright white.  White color or lights blind my eyes. </p><p>Which link or icon does Mozilla have to change every color to a light blue or green or red to help a disabled vision American see the settings options then select the various colors for each part offered. </p><p>Until the page / settings is set to some colors I am shut down with this bright white. Thanks </p>


created: 2021-10-10T11:32:49-07:00
updated: 2021-10-10T11:59:54-07:00
title: Why all of a sudden do I get Capcha when I visit many web sites
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449929;
creator: granite3391
content:
<p>Lately I've been getting a Capcha popup when I try to visit web sites. Sometimes I get this for several sites in a row.  Frankly, this is very annoying. It makes me wonder if I really want to be using Firefox. If I'm going to be annoyed and question my browsing I might as well be using Chrome or Edge. </p><p>Is this due to an Add-On I have installed? Is it because I'm using a VPN? Or is it just Firefox trying (and succeeding in) alienating users? While I appreciate most of your efforts to keep me safe online it should be my choice as to whether I use a particular tool or not, so how do I opt out of this Capcha BS? </p>


created: 2021-10-10T11:02:02-07:00
updated: 2021-10-10T11:12:40-07:00
title: Hide Top Bar
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1449916;
creator: sahilforyou534
content:
<p>I want to hide the top bar of my website <a href="https://sahidigitalcareer.com/" rel="nofollow">https://sahidigitalcareer.com/ </a> . Please help me. </p>


created: 2021-10-10T10:56:36-07:00
updated: 2021-10-10T12:58:06-07:00
title: Firefox browser Unstable
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1449954;
creator: jayp49
content:
<p>Firefox browser intermittently will not allow a web connection. When it prevents a connection the error message is "secure connection failed". Doesn't matter which website. Other times connection successfully made to same sites previously disallowed. I do not have this problem on other browsers. If this problem is not resolved in a few days I will switch over to the Chrome browser. Please advise soonest to [email]@earthlink.net </p>


created: 2021-10-10T10:51:06-07:00
updated: 2021-10-10T12:18:34-07:00
title: browser
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1449915;1449917;1449936;
creator: williamewuchner
content:
<p>Hey guys, how are you today? I had a question as to how to hide the browser/url bar. I have been trying to hide it but I can't find where that setting is. I have used the f11 key for the full screen but it really doesn't change the way my browser looks. Thanks for any and all help! </p>


created: 2021-10-10T10:04:18-07:00
updated: 2021-10-10T10:44:38-07:00
title: update 93.0
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449911;
creator: lisd
content:
<p>I have it set to "open new tab" which it will do if it is already set in the original page - but if I have to open new tab NOT set in the original page, it will not load. Why does every update make FF worse and worse? Linda </p>


created: 2021-10-10T09:32:17-07:00
updated: 2021-10-10T09:32:17-07:00
title: Autoplay Block Not Working -- Again
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: HiHat
content:
<p>Hi, in recent days, autoplay videos are playing at HuffPost and other websites, despite my having the autoplay block setting turned on. </p><p>PLEASE FIX!!! </p>


created: 2021-10-10T09:00:28-07:00
updated: 2021-10-10T09:26:58-07:00
title: Minimize, resize and close icon not being integrated into Firefox window
tags: desktop;customize;windows-10;firefox-920;firefox-9201;
product: firefox
topic: customize
locale: en-US
answers: 1449899;
creator: lorenzoporrega
content:
<p>Hi, </p><p>since the new, yet discussed, Firefox Browser update I've had a problem with the minimize, resize and close buttons on the top right corner of the Firefox window on my laptop. My problem is that those buttons are not integrated into the Firefox window itself. </p><p>What I mean is that to accommodate those buttons there is a white long bar all across the top part of the window with the "XXX site - Mozilla Firefox" title at the left and the "_ ⬜ X" icons on the right, while on my Desktop version those buttons are well integrated into the black (my theme color) part of the Firefox window, being at the same height as opened tabs (the said position of the icons on my desktop is represented by the white rectangle drawn on the attached picture (red lines are censored bookmarks and information)). </p><p>Is there a way to get rid of that white top strip and integrate the minimize, resize and close buttons in the Firefox window itself? </p><p>Thanks very much in advance for any help or reply! </p><p>Lorenzo </p>


created: 2021-10-10T08:27:00-07:00
updated: 2021-10-10T10:48:13-07:00
title: primary password
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449913;
creator: martinferreira
content:
<p>I testd my My primary password security after powering up my PC and access can be had to my PC by cancelling the primary password box. In other words, it is ineffective and can be overrided. How do I correct that? Thanks </p>


created: 2021-10-10T08:16:37-07:00
updated: 2021-10-10T08:16:37-07:00
title: Downloads don't start
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: embleer8.5frith
content:
<p>Downloads won't start at all, from wetransfer to any website the popup won't even show up and the download will not start. </p><p>I've tried the suggessted solutions and I've come across this: </p><p>I restarted my firefox in troubleshoot mode and the problem went away, but it keeps happening in normal browsing. I've turned off hardware acceleration, turned off my extentions (all of them &amp; one by one), I've done the resets in the config page, cleared downloads and cookies, changed theme, everything that is suggested is the problem goes away in troubleshoot mode, but it doesn't work. </p><p>Any other suggestions? Ideas? </p>


created: 2021-10-10T08:09:28-07:00
updated: 2021-10-10T15:46:43-07:00
title: After the update to FireFox Ver: 93.0 CenturyLink's webmail webpage wiil no longer load/display
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449880;1449889;1449907;1449933;1449972;
creator: sewing12431
content:
<p>All PCs are Windows 10 (64) Home or Pro </p><p>After FireFox updated to ver 93.0 (64 bit) the CenturyLink Webmail page fails to load properly (all I get is a blank screen). I know this is because of version 93.0 because the last PC I checked it on (My Windows 10 (64) laptop) still had FireFox 92.0.xx loaded and the webpage loaded fine, then the browser updated and the webmail page failed to load properly. The CenturyLink Webmail Page loads fine on Google Chrome and on Microsoft Edge.  </p><p>Troubleshooting: In addition to the usual clearing browser data I even tried resetting FireFox on one of my PCs. It didn't help. </p><p>Centurylink tech support says there is nothing wrong with their Webmail and to use another browser. </p><p>I've attached a screen capture of what I see. </p>


created: 2021-10-10T07:53:17-07:00
updated: 2021-10-10T10:34:40-07:00
title: Trying to restore a session within a session from backup file manually
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1449881;1449887;1449910;
creator: Typo3000
content:
<p>My power died recently, after which I opened Firefox, expecting to be greeted with the about:sessionrestore page but it was just a blank white page for some reason. The tab name still had "about:sessionrestore" but it was just blank, no window to select and restore. I backed up the sessionstore-backups folder and found the session I need to restore (recovery.jsonlz4). I dunno why, when I uncompressed that file, it saved that broken session as well. So the file looks like {Session with broken about:sessionrestore page -&gt; Broken about:sessionrestore tab -&gt; Session I want -&gt; Tabs I want} </p><p>Is there any way to manually restore this nested session? I attached some images to help clarify. I don't really know how to work with json files, I'm using a freeware viewer to read the uncompressed session file. Thanks for any help. </p>


created: 2021-10-10T07:51:07-07:00
updated: 2021-10-10T08:16:27-07:00
title: Google Docs Incompatibility Issues
tags: desktop;other;fonts;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449882;
creator: evantanurahardja
content:
<p>Lately everytime I access Google Docs, the text somehow looks very bad. The problem is exclusively in Google Docs website and only happens when using Arial font. The problem did not persist in the other browser. Please help to forward this issue to the development team. Thank you </p>


created: 2021-10-10T07:49:36-07:00
updated: 2021-10-10T08:17:09-07:00
title: pc missing file after Windows update
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1449883;
creator: witkowski.art
content:
<p>Windows 10 did an update this morning and now I cannot access firefox. firefox entry not found. the procedure entry point ?profiler_init_main_thread_id@baseprofiler@mozilla@@YAXXZ coulld not be located in dynamic library. c\programfiles (x86)\mozilla firefox\xul/dll </p>


created: 2021-10-10T07:43:12-07:00
updated: 2021-10-10T07:43:12-07:00
title: YouTube Issues
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: jsofchek
content:
<p>Since the recent Firefox updates my YouTube is messed up. This issue started a few months ago. The thumbnail pictures on the right side of the video screen do not match the titles. The pictures and titles have nothing to do with each other. The "comments" section on a video are not available unless I take my cursor and strategically find the little sweet spot to allow me to start typing.Also my name appears on other viewers comments and others on my comments. If I go to "task manager, right click on "Task Manager" and click "restart" the problem goes away for one viewing then returns.  If I open and sign in to Youtube in Chrome everything works fine, so I know it's not a YouTube settings issue. Please help, it's driving me crazy!! </p>


created: 2021-10-10T07:36:04-07:00
updated: 2021-10-10T08:17:56-07:00
title: Paypal will not load
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449885;
creator: Cryoman
content:
<p>When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "waiting for <a href="http://c.paypal.com" rel="nofollow">c.paypal.com</a>" then nothing happens. Going in again I sometimes get the verification pictures to prove I am not a robot, but then the same thing occurs. I have cleared cache and data, refreshed Firefox, re-entered Paypal login details, checked Firefox is latest version, disabled AntiVirus, checked tracking protection is standard, turned off AdBlocking extension for that page but nothing works. Using Opera browser Paypal opens immediately. So what's the issue here Mozilla? Any fix? </p>


created: 2021-10-10T07:29:03-07:00
updated: 2021-10-10T07:29:03-07:00
title: Mozilla Firefox para Mac
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: es
creator: mateozar
content:
<p>Buenas tardes: </p><p>Necesito una versión de Mozilla Firefox que me funcione con mi Mac 10.11.6 y no encuentro ninguna que me sirva. </p><p>Por favor, ruego ayuda. </p><p>Un saludo Jose Luis Mateo </p>


created: 2021-10-10T07:20:39-07:00
updated: 2021-10-10T07:20:39-07:00
title: Downloading size guides
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: hasanovv004
content:
<p>I have a laptop hp spectre and whenever I open my website on shopify and click any button there some documents start downloading automatically to my laptop namely size guides.However this problem does not occur on other laptops nor browsers, only in firefox. I would like to know if it is possible to fix this? </p>


created: 2021-10-10T07:02:54-07:00
updated: 2021-10-10T07:02:54-07:00
title: Twitch stutter and lag only on Mozilla Firefox Browser
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: Kuraik
content:
<p>Hi i wanted to write this cause when ever i go watch a stream on twitch there's stutter and lag 24/7 on the stream and this happens only on Mozilla Firefox since 1 2 months . My connection is really fast and i tried clearing cache data history , or disabling hardware acceleration but nothing . To check if the browser or my pc/net was the problem i went on Edge and Google chrome and i kept both mozilla and the other browser open on the same twitch channel and only the Mozilla one was permanently stuttering and slow buffering . Is this issue fixable cause if its not i'm prob gonna swap back to Chrome . </p>


created: 2021-10-10T07:01:58-07:00
updated: 2021-10-10T07:04:01-07:00
title: Firefox 93.0 causing graphic resolution issue in Facebook - Candy Crush - Win10 PC
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: PlatonicSolid
content:
<p>Facebook - Candy Crush - Win10 PC game image and text is brighter - less vibrant and fuzzy in latest Firefox 93.0 version. Confirmed by downgrading back to 92.0.1 and game was crisp and clear again. Went through all the recommended trouble shooting basics - clear cash and history, check Firefox settings = no improvement. First screen shot below is 93.0 Second screen shot is 92.0.1 </p>


created: 2021-10-10T06:44:56-07:00
updated: 2021-10-10T06:44:56-07:00
title: Facebook is not working properly
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: it
creator: mi_ky_super
content:
<p>Hello, for some months now I have a very strange problem with Facebook exclusively on Mozilla Firefox on a PC that has a 3950X and a 2080Ti ... I have a 1Gbs FTTH connection. In practice, often, when I open Facebook the images are not loaded correctly and the loading wheel of the browser tab rotates indefinitely for a few minutes and then stops without loading anything ... Instead of the loaded image, there are only white boxes with writing describing what the image should represent. I enclose example.  I have already tried everything to try to solve. First of all, since yesterday I switched to Windows 11 (installed after formatting everything!) But the problem persists! Before I had windows 10 and I had done several tests to try to solve ... Uninstalled and reinstalled Firefox several times, never had add-ons, disabled hardware acceleration from the browser, updated all drivers from GPU to CPU etc., changed DNS directly from the router with those of Google. I don't know what to try anymore. I repeat that I have this problem only with Firefox while with Edge it works perfectly. I have no more ideas to try to solve. Can someone help me? Thanks </p>


created: 2021-10-10T05:32:14-07:00
updated: 2021-10-10T11:36:56-07:00
title: Missing X in Bookmarks search box FF93
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1449900;1449903;1449905;1449919;
creator: rw330i
content:
<p>I use the sidebar to see my bookmarks on the left side of the screen. When using the Search bookmarks box there used to be an X on the right side to clear the search setting. That X is now gone which means I now have to close &amp; reopen Bookmarks to clear the box. I believe this issue started with version 93 but I can't say for sure if it worked in version 92. </p>


created: 2021-10-10T05:01:40-07:00
updated: 2021-10-10T05:06:52-07:00
title: I PAID TO DOWNLOAD MP3s AND NOW SINCE THE LAST UPDATE TO FIREFOX, THE MP3 DOWNLOAD IS GONE.
tags: windows-7;desktop;beta;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1449852;
creator: submarelime
content:
<p>ROLLBACK THE LAST UPDATE THAT ERASED THE MP3 DOWNLOAD BUTTON THAT I PAID FOR BECAUSE NOW IT IS GONE...THAT IS A RIP-OFF....I SHOULD GO TO RIP-OFF REPORT DOT COM AND REPORT THIS...I CANNOT BELIEVE THAT I PAID FOR AN ADDON AND FIREFOX KEEPS PUSHING AND PUSHING TO DOWNLOAD UPDATES TO THE BROWSER AND FOR WHAT?! FOR MY PAID SUBSCRIPTION TO DISAPPEAR? THIS IS AN OUTRAGE!! TALK ABOUT THE ICING ON THE INFLATION CAKE!! </p>


created: 2021-10-10T04:23:13-07:00
updated: 2021-10-10T04:23:13-07:00
title: Help : Unlock my account
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: yy.email
content:
<p>Hi, </p><p>I tried to sync my Firefox account but this happened : </p><p>The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox data. </p><p>Thanks! </p>


created: 2021-10-10T03:59:04-07:00
updated: 2021-10-10T03:59:04-07:00
title: Firefox is consuming more and more resources
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: mhmdjan
content:
<p>Every day Firefox becomes slower, more heavy and crashes a lot. When I checked the task manager (picture attached) I found that it's consuming a lot of resources although I'm opening only one window browser without tabs. </p>


created: 2021-10-10T03:57:53-07:00
updated: 2021-10-10T03:57:53-07:00
title: Copying text
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: john.mccabe124
content:
<p>My default browser is DuckDuckgo via an addon in Firefox. When I want more information about a subject in which I have been reading about and use copy function ,e.g. LIMESCALE INHIBITOR and then put it in a search bar it is just showing INHIBITOR i.e.misses off the first word of anything I copy. When I go direct via DuckDuckgo it works perfectly. It used to work OK on DuckDuckgo via Firefox but now it doesn't </p>


created: 2021-10-10T02:53:45-07:00
updated: 2021-10-10T04:33:32-07:00
title: Importing Baaokmarks from Google
tags: mac-os;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1449835;1449844;
creator: baldrick08
content:
<p>Hi. I tried to import my bookmarks from Google to Firefox (on a Mac) as per the instructions but no joy. I followed the process and at the end it says that the process was successful, but when I look in the Manage Bookmarks area (and everywhere else), the bookmarks are not there. Help please. </p>


created: 2021-10-10T02:34:42-07:00
updated: 2021-10-10T02:49:54-07:00
tags: windows-7;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1449834;
creator: abrarrakib288
title:
This add-on is not actively monitored for security by Mozilla. Make sure you trust it before installing.

content:
<p>This add-on is not actively monitored for security by Mozilla. Make sure you trust it before installing. </p>


created: 2021-10-10T02:13:35-07:00
updated: 2021-10-10T03:51:45-07:00
content: <p>Stop messing with my password. </p>
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449839;
creator: eaglewarrior144
title:
I just signed up with firefox and of course I added the password I wanted to use. Then I go to my account settings to do something and noticed the password was twice as long as the one I just added. WHY?


created: 2021-10-10T02:12:30-07:00
updated: 2021-10-10T03:34:02-07:00
title: Does resetting my password delete my browsing history, bookmarks, cookies, etc?
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449836;
creator: kristianprekpaljaj84
content:
<p>Hi there! So, I wanted to ask, does resetting my Firefox Account password remove my browsing history, bookmarks, cookies, etc? </p><p>If it does, I cannot make a recovery key, since I do not know my password. If it doesn't, then I will reset it. </p><p>Thanks and see you later!  </p>


created: 2021-10-10T01:35:43-07:00
updated: 2021-10-10T04:41:48-07:00
title: Enabling addons on per website basis
tags: linux;desktop;add-ons;privacy-and-security_1;escalate;hardquestion;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1449829;1449849;
creator: mozilla65
content:
<p>Hi, </p><p>I found some discussion related (<a href="https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693" rel="nofollow">https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693</a>) but no solution yet. </p><p>This is imho a big flaw in the privacy of users. </p><p>There are trivial cases, for example if I use a YouTube downloader plugin, I obviously want it to monitor my browsing ONLY when I'm on <a href="http://youtube.com" rel="nofollow">youtube.com</a>... </p><p>And there are some critical cases: when I browse my web banking, or when I go on some trading website, I don't want my financial operations to be at risk because of an add-on that is very useful everywhere but on those site. </p><p>However, I don't want to exclude all the add-ons for those website too, that would be just too much. </p><p>I think there's already a coding base in place, since you can disable each add-on when using private windows. This could be enhanced by having a system of whitelist/blacklist instead. And this feature would actually make more sense than using a private window. </p><p>Another way would be to have this feature on per container, instead of per website, than would work well too. </p><p>People have different activities, and some requires useful plugins, that are very specific. I mean Keepass's add-on (for example) is useful everywhere, but many add-ons are related to one activity at a time. </p><p>For example, if I'm a marketer and want to analyze website, I'll use add-ons for having stats on metadata or keywords or even real time reports from Alexa or from AliExpress, etc... </p><p>But when I'm reading my email, I'm not happy those add-ons can see my data. </p><p>That would be tedious to disable all those plugins every time I change activity, especially since we are productive humans so obviously we need to alternate those activities doing multitask all the time. </p><p>And the private window option is not flexible enough for that kind of multitasking, when containers are. </p><p>I hope this helps everyone understand clearly why I think my request is not only a real user need, but also currently a flaw in users privacy since most people will not trade the comfort of their add-ons for some privacy concern they don't always understand... </p><p>I know this is some kind of feature request more than ask for help, but <a href="https://qsurvey.mozilla.com/s3/FirefoxInput/" rel="nofollow">https://qsurvey.mozilla.com/s3/FirefoxInput/</a> is out of service so I don't know where to address my concern here. </p><p>Thanks for helping me pushing this idea forward. </p>


created: 2021-10-10T01:25:37-07:00
updated: 2021-10-10T12:18:37-07:00
title: Enable Java
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1449937;
creator: PoplarM
content:
<p>I keep banging my head  up against being excluded from using sites like Channel4 (UK) because there is no way to have java work!! Must I migrate all my browser traffic to edge? You seem intent on excluding anyone who doesn't code from your products nowadays. </p>


created: 2021-10-10T00:55:05-07:00
updated: 2021-10-10T15:36:02-07:00
title: Interfood oldal kicsic
tags: desktop;websites;needsinfo;windows-10;firefox-930;
product: firefox
topic: websites
locale: hu
answers: 1449906;1449970;
creator: nagykatalin1803
content:
<p>Hetek óta nem jön be rendesen az Interfood oldala ld jobboldali kép. Csak a Google Chromban (baloldali kép) tudom használni. Más oldalak normálisan láthatók. Az Interfood is sokáig jó volt, nem tudom mi történt. Próbáltam a beállításokat de semmi nem használ. Az az érdekes, ahogy a képen is látszik, hogy csak az étel menü kicsinyített. </p>


created: 2021-10-10T00:21:16-07:00
updated: 2021-10-10T03:36:59-07:00
title: My webpage images have suddenly stopped loading.
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1449823;1449837;
creator: petitpois
content:
<p>Firefox seems to have had a very recent update and the few images on my webpage have overnight stopped appearing. The underlying links still work and it all looks perfectly fine on Internet Explorer and my IPhone. </p>


created: 2021-10-10T00:06:24-07:00
updated: 2021-10-10T00:08:55-07:00
title: could not install Update 72.0.2 on 10/9/21. (Patch Apply Failed
tags: desktop;download-and-install_1;windows-10;firefox-670;
product: firefox
topic: download-and-install
locale: en-US
answers: 1449816;
creator: AAN3
content:
<p>Could not install Update 72.0.2 on 10/9/21. (Patch Apply Failed) The results says that the update was installed, but it wasn't because the patch apply failed. Please fix it and let me know when it is fixed at AAN3@comcast.net. Thanks, BJ </p>


created: 2021-10-09T23:12:23-07:00
updated: 2021-10-09T23:12:23-07:00
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: jlabeef1
title:
Firefox seems to load pages normally, but when connected to Mozilla VPN, Firefox cannot load any web page.

content:
<p>Under normal circumstances Firefox appears to load web pages fine. As soon as I turn on Mozilla VPN and try to reload a browser tab I already have open, it behaves as though I am not connected to the internet. Other browsers do not experience this issue. Even after disconnecting from the VPN, Firefox only regains the ability to load web pages after restarting it. </p><p>I have tried using a private window with no add ons and there was no change. I have also tried refreshing Firefox. That does initially fix the issue but as soon as I close Firefox after refreshing, the issue returns. I would prefer if I didn't need to refresh Firefox every time I want to use Mozilla's VPN. </p>


created: 2021-10-09T22:23:00-07:00
updated: 2021-10-09T22:23:00-07:00
title: Firefox update erases security settings
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: kalamanci
content:
<p>Twice ! now, with the two most recent updates to Firefox my privacy settings have been erased. Specifically "Exceptions - Cookies and Site Data". This is most annoying as I need to rebuild the list each time.  </p><p>How can I preserve these "Exceptions - Cookies and Site Data" across updates? Or, is this a bug? Or, is this considered a feature? </p><p>Thank you </p>


created: 2021-10-09T20:32:42-07:00
updated: 2021-10-09T21:36:42-07:00
title: helpme
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: es
answers: 1449797;
creator: fnitan812
content:
<p>buenas nochs, mi hermano me borro toda la configuracion y accesos de mi pc y se me borro mi correo de mi trabajo ayuda por favor, como puedo saber cual es, me pueden multar en mi trabajo por no tenerlo ayuda </p><p><a href="http://pasaporteoroverde.com" rel="nofollow">pasaporteoroverde.com</a> </p>


created: 2021-10-09T20:00:37-07:00
updated: 2021-10-09T20:00:37-07:00
title: MENU BAR,TOOLBAR
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: javedsehar27
content:
<p>Every time I load a new tab or open a window, my top menu bar and toolbar disappears. This is very annoying. Please help. </p>


created: 2021-10-09T19:00:44-07:00
updated: 2021-10-09T19:00:44-07:00
title: When "\\?\" in entered into the address bar of the Firefox Flatpak, "clarkcountynv.gov" is visited.
tags: linux;desktop;beta;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: BEEDELLROKEJULIANLOCKHART
content:
<p>Why does typing "\\?\" into the address bar of <a href="http://dl.flathub.org/repo/appstream/org.mozilla.firefox.flatpakref" rel="nofollow">http://dl.flathub.org/repo/appstream/org.mozilla.firefox.flatpakref</a> cause "<a href="http://maps.clarkcountynv.gov/openweb/?getParcel=17818614013" rel="nofollow">http://maps.clarkcountynv.gov/openweb/?getParcel=17818614013</a>" to be loaded? </p>


created: 2021-10-09T18:43:17-07:00
updated: 2021-10-09T18:43:17-07:00
title: Buffering while watching tv and movie streams
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: jahuntley
content:
<p>Since a couple updates ago, I am now getting a ton of buffering on amazon prime streaming, peacock network streaming and other streaming services. I have even tried disabling hardware acceleration with no luck. </p>


created: 2021-10-09T18:20:09-07:00
updated: 2021-10-09T20:36:44-07:00
title: Firefix 93 No "Send Tab" Option, Unable to See Synced Tabs
tags: linux;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1449781;
creator: jas57
content:
<p>I've just set up Firefox Sync, but it is only working one way. I can see my computer's tabs from my phone but I cannot see my phone's tabs from the computer - if I use the quick access "Show tabs from other devices" it just spins a loading wheel with "Syncing". </p><p>Also, the "Send Tab" option when you right click a tab does not appear at all. Sending a tab from the phone to computer does not result in anything appearing on my computer. </p><p>Everything is set to sync on both devices, and I have tried to sync it manually. Both versions are up to date. </p>


created: 2021-10-09T18:03:44-07:00
updated: 2021-10-09T18:03:44-07:00
title: Can't get into my account
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: globalmeg
content:
<p>I'm trying to login to Firefox on my new computer but I keep hitting a wall. A long time ago (like years at this point) I used a previous email address. I've since changed the main email and the back up email to different ones. I'm trying to sign in and it sends an email to my main email. I get the email, use the code, but it jumps to "incorrect password" and displays the very, very old email as the account I'm attempting to login to.  </p><p>I've tried clicking on "use a different account" but it just restarts the entire process. I also tried to add a recovery key but it just keeps saying "try again in 15 minutes" even though I tried about 5 hours apart. I don't know why my sync still thinks I'm using an old email address when I've had it changed for years. This has happened before but I was always able to somehow get in and sign in.  </p><p>Is there some way I can fix this? </p>


created: 2021-10-09T17:52:40-07:00
updated: 2021-10-09T18:06:07-07:00
tags: mac-os;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1449764;
creator: anurag3
title:
Lost Private Bookmarks after Upgrading to Firefox For M1 A Few Days Back - Would Appreciate your help!

content:
<p>Hi </p><p>I had not saved Private Bookmarks in my old Intel+Rosetta Stone 2 Before Accepting to Upgrade :-( </p><p>These bookmarks we about US Tax Filing by October 15th after which you know there are severe penalties for failing to do this, as the deadline is already extended </p><p>Please help me how I can restore those lost Private bookmarks. I would be super happy because it is of highest Urgency and Importance  </p><p>Thanks a ton in advance </p>


created: 2021-10-09T17:25:18-07:00
updated: 2021-10-10T12:56:18-07:00
title: Lost sinc
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1449841;1449939;1449952;
creator: vip2017
content:
<p>I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do I've lost my whole life. I just didn't know about the recovery keys. This has never happened before. Please help. </p>


created: 2021-10-09T17:18:16-07:00
updated: 2021-10-09T23:59:51-07:00
title: After update to 93.0, can't open links unless I disable uBlock origin
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1449766;1449773;1449775;1449778;1449813;
creator: john.m.sechini
content:
<p>After the most recent update to Firefox 93.0, I could not open any links at all. It was OK in troubleshooting mode, so I went through and disabled all of my add-ons one-by-one. Once I disabled uBlock Pro, links opened. But I need uBlock Pro! Is there a workaround or another option? </p>


created: 2021-10-11T16:18:05-07:00
updated: 2021-10-11T16:18:05-07:00
title: PR_END_OF_FILE_ERROR message when trying to get Amazon
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: tanbrae1
content:
<p>I've been trying all day to get to Amazon. No go. I've checked here, and found old threads about this problem. I've tried what was suggested in them, but still not able to open Amazon. There was another site that I could not open, also, with the same error message, but I cannot now recall what that site was.  </p><p>Please help! I need to check on an order from Amazon that I placed just yesterday. </p>


created: 2021-10-11T15:49:54-07:00
updated: 2021-10-11T15:49:54-07:00
title: Un problema
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
creator: criscruflo
content:
<p>El cursos selecciona textos que no debería. Por ejemplo, al ver un video en youtube, este es capaz de seleccionar el título.  A primeras vistas no parecería un problema; pero, al intentar usar atajos como "f" para FullScreen o apretar alguna otra letra, lo que hace la página es automáticamente buscar palabras similares. </p>


created: 2021-10-11T14:37:33-07:00
updated: 2021-10-11T14:47:35-07:00
title: Virus in downloaded Installation program
tags: desktop;malware;download-and-install_1;escalate;windows-10;upgrade;firefox-890;
product: firefox
topic: download-and-install
locale: en-US
answers: 1450247;
creator: lannababe126
content:
<p>Mozilla Installer Down Load Has a Virus!!!!!!! Luckily my AVG Caught it! Down Loaded Update and had to "Revert to an earlier time" to remove updates.  Was instructed after GO BACK to Install complete new version, but Installer has virus (on Open) Use This for my Bank Account From Chase, but Chase WON'T let me use older version of your Browser.  Running Win 7 </p><p>H E L P !!!!!! </p><p>Lanna </p>


created: 2021-10-11T14:34:38-07:00
updated: 2021-10-11T14:34:38-07:00
title: no trace of logins.json on update
tags: desktop;download-and-install_1;escalate;windows-10;dataloss;passwords-dataloss;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: krffji
content:
<p>Have update from 89.0.2 to 93.0 today, and like many others it seems been caught out by the assurance that passwords &amp; logons would automatically be transferred. I've found the advice about copying key4.db &amp; logins.json from the Old Firefox data folder that has appeared on my desktop.  The problem is I can see key4.db but there is no trace of logins.json.   I have show hidden files enabled.  Have tried searching the folder and still got no trace.  NB there was also no logins.json in new profile folder until I created an account for this support posting, although I realise it may not create until a log on is saved.   </p><p>The issue is the missing passwords are computer generated and only saved in my firefox browser, and there were definitely some saved with usernames etc. </p><p>I noticed a comment that logons.json is a text document.  I only have 4 of those - AlternateServices, pkcs11, SecurityPreloadState &amp; SiteSecurityService State.  I assume none of these could be logins under a different name? </p>


created: 2021-10-11T14:15:47-07:00
updated: 2021-10-11T16:44:17-07:00
title: Bookmark icons/logos
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1450240;1450259;1450267;
creator: arlinth
content:
<p>I purchased a new laptop and downloaded Firefox and logged in. The bookmarks loaded but the most of the icons/logos for the sites are not loading, I just have the generic internet globe icon. For the sake of room on the tool bar, most of my bookmarks are the logo only, no text, because the logo is sufficient to know what the bookmarks leads me to. I have rebooted and relaunched the website numerous times but no change. I read one of your articles with someone having the same or similar issue but the response was very confusing and didn't seem to address the real root cause. Please help me get this resolved. </p>


created: 2021-10-11T14:05:41-07:00
updated: 2021-10-11T14:51:59-07:00
title: Firefox setting issue?
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450249;1450250;
creator: lee37
content:
<p>Using a PC desktop computer with Firefox and going to <a href="http://walgreens.com" rel="nofollow">walgreens.com</a>&gt;upload photo (attached image showing upload photo icon on the <a href="http://walgreens.com" rel="nofollow">walgreens.com</a> home page after scrolling down) results in the attached image with a blank page and blue lettering. </p><p>Using a PC desktop computer without Firefox and going to <a href="http://walgreens.com" rel="nofollow">walgreens.com</a>&gt;upload photo goes to the correct page in <a href="http://walgreens.com" rel="nofollow">walgreens.com</a>. Image attached. I can also get to the same destination using a cellphone which doesn't have Firefox. </p><p>Pretty much have exhausted regular troubleshooting steps. Walgreens support said it's not Walgreens doing this. What Firefox setting is wrong? </p>


created: 2021-10-11T13:36:38-07:00
updated: 2021-10-11T13:36:38-07:00
title: Firefox Color "New Tab Background Color" reverts to black when theme is changed.
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: seltzerlj
content:
<p>If I'm using "Blue Theme by Valou" and then change the "New Tab Background Color" to a light blue (#b7dff0), the theme changes (when I don't want it to) and the "New Tab Background Color" does indeed change to light blue. Unfortunately, when I re-select "Blue Theme by Valou" by disabling the unwanted theme and enabling "Blue Theme by Valou", the new tab background color reverts to a default slate (nearly black) color -- the light blue background is no longer honored when I open a new tab. </p><p>Please let me know if you need more information. </p>


created: 2021-10-11T13:11:09-07:00
updated: 2021-10-11T13:11:09-07:00
title: Getpocket.com
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: kencav
content:
<p>All <a href="http://getpocket.com" rel="nofollow">getpocket.com</a> links are yielding a blank screen. The extension works fine as I can open get pocket in other browsers. I tried the about:config suggestion, but it is already "true". </p>


created: 2021-10-11T13:00:34-07:00
updated: 2021-10-11T13:08:16-07:00
title: Firefox cannot find VC Runtime140_1.dll
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1450231;
creator: morgenthaler
content:
<p>Firefox install fails because it cannot find VC Runtime140_1.dll  I downloaded the dll but Firefox can't find it.  Where should I put this .dll?  The bulk of the program installs but it can't search on line.   </p><p>This is a new Win 10 machine.  I've updated and ran DISM.exe /Online /Cleanup-image /Restorehealth then uninstalled Firefox, put the VCRuntime file in the Win Sys 32 drivers folder, restarted and reloaded Firefox. Still no love. </p><p>I'm at the end of the road...what next? </p>


created: 2021-10-11T12:52:10-07:00
updated: 2021-10-11T14:54:47-07:00
title: Page rendering issues on certain pages
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450252;
creator: nerdgrim
content:
<p>On certain pages, the rendering is completely off. For example, on <a href="http://Vimeo.com" rel="nofollow">Vimeo.com</a>, all the text is gone (see attached pics). I tried Refresh Firefox, but the problem persists. I tried Troubleshoot Mode and that fixes the problem. But when I restart and disable all of my extensions, the problem continues.  </p><p>This only happens on my work computer Firefox. The Firefox versions at home on multiple computers work just fine. </p><p>Any thoughts? </p>


created: 2021-10-11T12:37:13-07:00
updated: 2021-10-11T12:37:13-07:00
title: dictionaries spellchecker
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: waso
content:
<p>Hi </p><p>is there any idea to save my spellchecker dictionary after I update on my firefox account cloud? Pleas support because I have multi pc's with Firefox browser. </p><p>Waso </p>


created: 2021-10-11T12:12:44-07:00
updated: 2021-10-11T16:05:40-07:00
title: Firefox display issues on Windows 10 21H1
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450219;1450256;1450260;
creator: babs.keeley
content:
<p>I'm confused by this issue as Firefox worked fine until recently but an older version doesn't fix the problem. At first I only had issues with LibreOffice and Firefox. LO would only open in safe mode, Firefox opened but did not working correctly. The fix for LO was to disable skia so I suspect that is the cause of the Firefox issues, but it could also be a driver issue. Weird thing, Google Chrome also uses skia and although I had an issue with Chrome suddenly not loading, an uninstall/reinstall fixed it.  I am aware skia is a Google project so it may be that Chrome and Firefox use different versions of skia. </p><p>Issues: Firefox opens and I have my extensions etc across the top but the main window is blank.  No websites display. Switching tabs doesn't work. If I open a "More troubleshooting information" tab for example, I can only access/view that tab by closing the first tab. A few menu options work (help menu - Troubleshoot Mode and More troubleshooting information both work fine) but Settings doesn't work. I tried Firefox in safe mode but it makes no difference. I tried refreshing Firefox but it makes no difference. I tried clearing the startup cache but it makes no difference. </p><p>This is on a dual boot with Windows 10 and Ubuntu Studio 21.04. I also have Firefox v93.0 (64-bit) installed on the Linux partition and it works fine. </p>


created: 2021-10-11T11:57:54-07:00
updated: 2021-10-11T14:30:41-07:00
title: Websites in Infinite loop (Cloudfare DDoS Protection)
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450242;
creator: Apollo7D0
content:
<p>I've been facing this problem for quite some time. I am unable to access any websites which are protected by Cloudfare DDoS protection. I tried everything - cleaning cookies, reducing security level, etc. Earlier i could easily access those websites but now i cant. I tried to access it through chrome and it worked. However i really dont like chrome and prefer firefox than chrome. </p>


created: 2021-10-11T11:57:11-07:00
updated: 2021-10-11T11:57:11-07:00
title: Unable to log into PNC.com Banking site using FIREFOX 93.0(64bit)
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: marshallgrads1
content:
<p>Today (10/11/2021) I attempted to log into my PNC bank website and was presented with an error which stated "Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-xxx-xxxx and reference code: 18.e00c045.1633977763.15e95b74".  I then did the following; </p> <ul><li> History &gt; Clear Recent History &gt; I then check everything and placed a check mark in all boxes to clear all items.   </li></ul> <p>I then closed out my browser session and restarted my PC. </p><p>All was working about 3 days ago when I logged in using my existing FIREFOX browser which was running the same ver. 93.0 (64Bit).  I then attempted to log in to the site again - <a href="https://www.pnc.com/en/personal-banking.html" rel="nofollow">https://www.pnc.com/en/personal-banking.html</a> and received the same error message. </p><p>I took the advice of the error message and used Microsoft Edge to attempt to log in and WAS successful.  This means I was typing my username and password in correctly.   </p><p>I then called the 800 number for PNC website support and they had indicated that they did a website update this weekend.   </p><p>Question is this.  If the fact that PNC did a website update and FIREFOX came out with ver93.0 recently have anything to do with my not being able to utilize FIREFOX to access my PNC Bank Account.  I have actually attempted to use both PNC logon pages and neither works. <a href="https://www.pnc.com/en/personal-banking.html" rel="nofollow">https://www.pnc.com/en/personal-banking.html</a>                                &lt; Does Not work&gt; <a href="https://www.onlinebanking.pnc.com/alservlet/LogoutServlet" rel="nofollow">https://www.onlinebanking.pnc.com/alservlet/LogoutServlet</a>            &lt;Does Not work&gt; </p><p>Can anyone provide suggestions and/or does anyone know how to report a suspected bug in 93.0 that prevent PNC access? </p><p>Thank You, Butch </p>


created: 2021-10-11T11:40:39-07:00
updated: 2021-10-11T11:40:39-07:00
title: Vertical scroll bar is missing when using preferences
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: richardrood
content:
<p>I want to remove Bing ... when in preferences ... my vertical scroll bar is missing ... so  I can't scroll down to remove it ... is there a way to get that back on my page? </p>


created: 2021-10-11T11:18:36-07:00
updated: 2021-10-11T14:57:35-07:00
title: Firefox unexpected behavior with text fields
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450253;
creator: jtravis23
content:
<p>I'm using Firefox Portable.  For some reason, in text fields, firefox will randomly "paste" (for lack of a better term) the localhost into a text field and act like it's pressed enter.  It can occur when I'm changing tabs, typing, and occasionally when I'm doing nothing at all.   </p><p>Is there any way to stop this?  I've updated the software and tried reinstalling.  I don't have any extensions or anything added to the base install.  It happens randomly, but more and more frequently.  These are new Windows 10 computers (mostly Panasonic FZ-55s, some Dell Toughbook models), and I can't find anything on them that would be causing this issue.   </p><p>Any help would be greatly appreciated. </p>


created: 2021-10-11T10:48:51-07:00
updated: 2021-10-11T15:02:37-07:00
title: Frequent Firefox Updates
tags: desktop;fix-problems;escalate;windows-81;display;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450254;
creator: barbmill1
content:
<p>Hello, I have a Windows 8.1 Lenovo ThinkPad.  I'm legally blind and need to use screen magnifier software (Zoom Text Fusion) in order to use a computer. I like Firefox.  I've observed that Firefox has been updating software quite often.  In fact, some days it's more than once.  Can you please chill on that, limiting the updates to once a week or so?  Every time Firefox requires me to update, my laptop freezes for some reason and I must reboot and open documents again and again.   </p><p>I'd also like to bring to your attention that the text using Firefox browser was once black and crisp using my screen magnifier.   Approximately eight months ago, it has changed to grey and fuzzy.  This doesn't happen on all web pages but most.  Can you please fix that also?  The Fusion people say they can't do anything about this as "Firefox broke the accessibility by updating the browser".  Can you please partner with them to get this straightened out?   I need my black crisp text back!  I also recommend you do Firefox software testing with folks like me who use this sort of software to be sure they play well with each other before releasing updates.   </p><p>When using my screen magnifier, some of the magnified words disappear off of the screen.  In order to see the rest of the words, I must pan with my mouse. This is not very efficient.  Is it possible for you to work your magic so that words wrap to the next line automatically when things are magnified?  This is possible when using my Note 5 phone using Chrome browser, haven't tried it with Firefox. </p><p>Please don't forget about folks like us.  There are many of us who use screen magnifiers. Thanks!  :) </p>


created: 2021-10-11T10:39:38-07:00
updated: 2021-10-11T14:34:11-07:00
title: Dropdown menu do not work after update
tags: desktop;websites;windows-81;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450179;1450223;1450233;1450244;
creator: williamcooke
content:
<p>Hi I've updated to version 93.0 on a Windows 8 laptop. I try to support a website for a camera club that I'm a member of.  The problem I'm having is that when I go to the website  <a href="http://cranburydigitalcameraclub.org/" rel="nofollow">http://cranburydigitalcameraclub.org/</a> and try to click on any of the dropdown menus, nothing happens. e.g. Hover over Calendar and they click on Main calendar.  I've tried this with Chrome and it works there. Another member has spotted the same behavior. </p><p>I'll guess that it is java related. Did something change recently? I know java hasn't been supported but this has worked for several years now. </p><p>thanks in advance Will </p>


created: 2021-10-11T10:28:50-07:00
updated: 2021-10-11T11:15:51-07:00
title: saved password issue
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450181;1450182;1450189;1450197;1450201;
creator: lsm.1000
content:
<p>I allow FF to save some passwords and some I do not want saved. The other day I was logging into a site where I do not want my password saved and FF filled in my user name and password. I didn't think I inadvertently saved it but it could happen. I checked the saved logins and it was there. I removed it. The next time I went to log in to that site FF again filled in my info. I went to the manage logins and it was not there, yet FF is still filling in the info. This is super annoying and inconvenient as I have multiple accounts for this site yet it wants to continue to use this one login. How do I get this issue fixed. </p>


created: 2021-10-11T10:25:09-07:00
updated: 2021-10-11T10:51:04-07:00
title: 10/11/21 update
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450183;
creator: grant.h.cam
content:
<p>Firefox ran the annoying periodic update today and now it doesn't work at all.  Cannot open anything.  And, now to uninstall and reinstall, how do I avoid losing my bookmarks? </p>


created: 2021-10-11T09:58:23-07:00
updated: 2021-10-11T09:58:23-07:00
title: Güvenli Bağlantı Kurulamadı
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: tr
creator: ozturanufuk23
content:
<p>bazı siteler açılmıyor, güvenli bağlantı kurulamadı şeklinde hata mesajı veriyor, bu sorunu çözmeme yardımcı olursanız sevinirim, iyi çalışmalar </p>


created: 2021-10-11T09:56:45-07:00
updated: 2021-10-11T10:02:01-07:00
title: Thunderbird 91 now takes > 5 min to start
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450167;1450168;
creator: cgtyoder
content:
<p>Since upgrading to TB 91 (currently 91.2.0), it consistently takes 5+ minutes to start [Windows 10 Pro x64 v. 21H1], even in Safe Mode (all extensions disabled). I can see the Disk Active time pegged at 100% in the Task Manager during this time, but little to no CPU usage. I am using F-Secure Security Suite for AV (rebranded for Spectrum). Suggestions as to how to fix this? </p>


created: 2021-10-11T09:33:56-07:00
updated: 2021-10-11T11:01:52-07:00
title: 404 error
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450185;1450193;
creator: kx8y
content:
<p>getting 404 error only on one site. I have been using this site with FF for 3yrs no problems. Tried safe mode. Tried adding PB_stuff at the end of address. Site still works with Chrome and Windows browsers </p>


created: 2021-10-11T09:23:19-07:00
updated: 2021-10-11T10:53:24-07:00
title: Keep me logged in
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450186;
creator: slbutman
content:
<p>When logging in to <a href="http://cmx.weightwatchers.com" rel="nofollow">cmx.weightwatchers.com</a>, I enter my username and password and click keep me logged in. Each time I go to their website, it still asks for my username and password.  All other websites that I request to keep me logged in works fine, but this one doesn't.  What can I do to correct it so that I don't have to enter all the information to get logged into that account? </p>


created: 2021-10-11T08:30:46-07:00
updated: 2021-10-11T08:30:46-07:00
title: Firefox non salva i cookies nonostante abbia inserito i siti nelle eccezioni
tags: desktop;cookies;windows-10;firefox-930;
product: firefox
topic: cookies
locale: it
creator: SaintbullJR
content:
<p>Salve, </p><p>ho espresso il problema in maniera molto semplice e chiara già nel titolo. Firefox, da un po' di mesi a questa parte, non salva più i cookies dei siti che ho consentito nell'apposito campo delle impostazioni, nelle eccezioni. Com'è possibile? Come si può risolvere? Grazie. </p>


created: 2021-10-11T08:27:11-07:00
updated: 2021-10-11T10:37:52-07:00
title: Firefox has been crashing consistently since Oct 06
tags: desktop;fix-problems;firefox-930;mac-os-x-116;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450145;1450147;1450148;1450150;1450151;1450157;1450174;
creator: turnaboutks
content:
<ul><li> Mac OS 11.6 </li><li> CPU 3 GHz 6-Core Intel Core i5 </li><li> RAM 32 GB 2667 MHz DDR4 </li><li> GPU Radeon Pro 570X 4 GB </li><li> Firefox version 93 </li><li> Submitted crash reports: </li></ul> <p>[<a href="https://crash-stats.mozilla.org/report/index/bp-4fbf1e54-8592-4991-89de-564d10211011|Latest" rel="nofollow">report</a>] [<a href="https://crash-stats.mozilla.org/report/index/bp-36ef1908-0009-49c8-92c2-9dc400211007|Report" rel="nofollow">#1</a>] [<a href="https://crash-stats.mozilla.org/report/index/bp-dd05089b-539c-4082-9c66-e56890211006|Report" rel="nofollow">#2</a>] [<a href="https://crash-stats.mozilla.org/report/index/bp-c220780f-a6ae-42df-b43c-f315f0211005|Report" rel="nofollow">#3</a>] [<a href="https://crash-stats.mozilla.org/report/index/bp-020fa370-1e1b-42c0-abcf-42a350211005|Report" rel="nofollow">#4</a>] [<a href="https://crash-stats.mozilla.org/report/index/bp-a5ec724c-e111-4feb-81b7-739e30211005|Report" rel="nofollow">#5</a>] </p><p>Firefox has been crashing constantly since Oct 6. Out of nowhere. Initially it would happen occasionally, but since Oct it's like seconds after I open it. Every time I have to force quit the application (colour wheel). Even though I am starting with a "refreshed" version (holding ALT + clicking on the icon and selecting refresh) it still happens. </p><p>Any help or tips are very much appreciated, FF is my default browser and because of this I have to shift my workflow to Chrome, which I am not fan. </p><p>Tabs I usually have open: </p> <ul><li> Gmail (pinned) </li><li> Whatsapp (pinned) </li><li> Google Keep (pinned) </li><li> Google Calendar </li><li> Google Spreadsheets </li><li> Reddit </li><li> Kotaku (sometimes) </li><li> The Verge (sometimes) </li></ul> <p>What I already did: </p> <ul><li> Update it (I had initially the previous version) </li><li> Open it holding alt → Refresh Firefox </li><li> Restarting the OS </li><li> Uninstalling and reinstalling Firefox </li><li> Disabled hardware acceleration </li></ul>


created: 2021-10-11T08:25:35-07:00
updated: 2021-10-11T08:25:35-07:00
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: user4136283
title:
i cant seem to add a second email because it says it already exists, but it is not listed.  I need to remove the primary email.

content:
<p>I have tried to add a secondary email so that i can remove the primary email, but it is telling me it is already there, but if it is, it is not listed.  what can i do </p>


created: 2021-10-11T07:53:36-07:00
updated: 2021-10-11T11:38:14-07:00
title: Unable to add an exception for HSTS turned out to have a really bad downside
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1450208;
creator: joshudson
content:
<p>I'm sitting here looking at a website that's supposed to have an auto-renewing Let's Encrypt certificate that expired yesterday; the site is serving with active HSTS and an expired cert. </p><p>The loss of the VPN software is critical; we need this to work expired certificate or not. (Yes I can tell the difference between an expired cert and a forgery.) </p>


created: 2021-10-11T07:47:12-07:00
updated: 2021-10-11T10:52:28-07:00
title: My email's do not display properly in gmail on the new Firefox
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450152;1450153;1450184;
creator: stephenrcaine
content:
<p>My email' in Google (gmail) do not display properly in the new Firefox browser. I have tried refresh and removing add-ons. What should I do? </p><p>Thanks, </p>


created: 2021-10-11T07:43:32-07:00
updated: 2021-10-11T10:42:54-07:00
title: Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1450154;1450161;1450176;
creator: clmay511
content:
<p>Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox I don't have any extensions blocking popups I don't have any permissions blocking popups. I'm using latest version of Mozilla, just updated today. I'm about ready to delete Mozilla and use something else.  In fact, I have to use other browsers just to get my bank reports, etc.  How frustrating! </p>


created: 2021-10-11T07:40:49-07:00
updated: 2021-10-11T10:54:20-07:00
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: es
answers: 1450188;
creator: alrodal
title:
No consigo iniciar sesión en https://expertos.eqa.es. Desde otros navegadores puede entrar sin problema. Al poner mi usuario y contraseña no hace nada.

content:
<p>No consigo iniciar sesión en <a href="https://expertos.eqa.es" rel="nofollow">https://expertos.eqa.es</a>. Desde otros navegadores puede entrar sin problema. Al poner mi usuario y contraseña no hace nada. </p>


created: 2021-10-11T07:20:03-07:00
updated: 2021-10-11T07:39:48-07:00
title: How the hell does Firefox know what I'm about to search for?
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450133;
creator: happyskunky
content:
<p>This is very scary  </p><p>I was watching a couple PS5 game play videos on Youtube so I open a new tab because I was going to type " When will PS5 be cheaper "    well I typed when will   and the first suggestion that came down was " When will PS5 be cheaper "   </p><p>HOW THE HELL did Firefox know that is what I was going to search for?  SO f'n scary </p>


created: 2021-10-11T07:02:24-07:00
updated: 2021-10-11T10:59:48-07:00
title: Problema acceso Google, Youtube, Amazon
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
answers: 1450192;
creator: despertafierro
content:
<p>Desde la caida de Google, Youtube, Whatsapp, etc la pasada semana, no puedo abrir en el navegador ninguna de las mencionadas páginas mencionadas (además de Amazon) y me sale el mensaje: "No se ha conectado: Posible problema de seguridad" con Edge sí me permite. He desinstalado el programa con el desinstalador (y borrado carpetas de instalacion además para limpiar al máximo el sistema) y reinstalado y el problema persiste. </p>


created: 2021-10-11T06:58:45-07:00
updated: 2021-10-11T11:09:18-07:00
title: menu options
tags: desktop;customize;needsinfo;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1450156;1450190;1450196;
creator: hall.richard
content:
<p>I have had to re-install my o/s (win10) and reload all the applications. Effectively a virgin install. I have no options/preferences in the menu selection. In settings I can restore tabs that were open when I close Firefox but no option to open specific pages or use current pages. </p>


created: 2021-10-11T06:56:38-07:00
updated: 2021-10-11T06:56:38-07:00
title: Major colour descrepancies across Firefox
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: tom.wiersma
content:
<p>Hi. </p><p>I attach a photo that illustrates the huge difference in the way colours are rendered by Firefox. On the left, an iPad Air 4th Gen (15.01) and on the right a MacBook Air M1 (11.6). One would question if it was the same image. If I flip to Safari on iPadOS, it renders ~the same colour as Firefox on my M1. If I then save the image to "Photos" from either Firefox on MacOS or iPadOS and Safari, I get exactly the same colour rendering for all the images saved. </p><p>So it looks like Firefox is getting it badly wrong on iPadOS (the same with iOS 15.01) when it presents its colours. It doesn't matter if I'm in Dark or Light mode. I'm using Verion 92 </p><p>As a keen fan of Mozilla, I prefer using Firfox as my default browser, but if there are these colour issues I'm a bit wary of replacing Safari on my iPad! </p><p>Thanks Tom </p>


created: 2021-10-11T06:25:13-07:00
updated: 2021-10-11T11:04:11-07:00
title: No puedo eliminar certificados digitales del almacén
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: es
answers: 1450195;
creator: ellanosd
content:
<p>No me ha sido posible eliminar certificados digitales del almacén. Los elimino una y otra vez pero al abrir nuevamente el cuadro de diálogo siguen apareciendo. He eliminado el fichero cert9.db, he desinstalado el producto y vuelto a instalar y por más que lo intento sigue apareciendo. </p>


created: 2021-10-11T06:19:50-07:00
updated: 2021-10-11T07:31:47-07:00
title: Full screen screenshot doesn't work on some sites
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450130;
creator: michael.russell.ut
content:
<p>The screenshot option "full screen" doesn't capture the full screen for some websites. This happens for Google Docs and for [this site](<a href="https://www.churchofjesuschrist.org/study/scriptures/bofm/alma/41?lang=eng" rel="nofollow">https://www.churchofjesuschrist.org/study/scriptures/bofm/alma/41?lang=eng</a>) </p>


created: 2021-10-11T05:54:57-07:00
updated: 2021-10-11T05:54:57-07:00
title: Where's my synch data
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: ladjiab
content:
<p>I just logged in my firefox account and my history, bookmarks and passwords are not here. I synched before reinstalling my pc again. I see in the password window that there's a option to import password. If my mozilla firefox account doesn't synch my password why use it them. I'm guessing there's a issue somewhere. Please help. I'm using windows 10 and I came from windows 10 </p>


created: 2021-10-11T05:51:07-07:00
updated: 2021-10-11T09:24:44-07:00
title: A deceptive site no way Im in google my Business someone is reporting it fraugently
tags: desktop;beta;privacy-and-security_1;escalate;windows-10;firefoxdeveloperquestion;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1450159;
creator: caesar41
content:
<p>hello My site has no 3rd party ads and I'm not going to have ads only the Business and news nothing else someone is Jealous or Vindictive for reporting all my websites </p><p><a href="https://www.frienznet.com/" rel="nofollow">My website and I don't have 3 party ads working with google</a> </p>


created: 2021-10-11T05:45:00-07:00
updated: 2021-10-11T05:45:00-07:00
title: Quitar autoreproducion MP3 Firefox 93.0 64 bits
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: es
creator: ferwin
content:
<p>Hola, desde la actualización a la versión 93.0 de 64 bits, antes cuando pulsaba en un enlace de un audio MP3, me preguntaba si quería descargarlo y donde, ahora automaticamente lo reproduce y no tengo control sobre el en la barra de erramientas, ni en las opciones de la pagina. Me ocurre desde que he actualizado a esta versión. </p>


created: 2021-10-11T05:24:44-07:00
updated: 2021-10-11T05:24:44-07:00
title: Certificado Electrónico
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: es
creator: DL_NO
content:
<p>He renovado el certificado electrónico con lo que al ir a eleminar el anterior caducado me ha dado errores y es imposible. Siguiendo las indicaciones que han servido siempre:  </p><p>Ajustes y seguridad &gt; certificados &gt; seleccionar &gt; eliminar &gt; aceptar  pero no se elimina, porque en cuanto cierras la pestaña o el navegador vuelve a aparecer. El certificado antiguo ni siquiera está ya en el ordenador.  </p><p>Este fallo tiene que solucionarse porque el navegador no da la opción de elegir el certificado (ni idea de porqué) y básicamente hace inutil tener el certificado. </p>


created: 2021-10-11T05:07:44-07:00
updated: 2021-10-11T05:24:20-07:00
title: Hello My websites Modzilla is bringing them up with a read page deseptive
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450108;
creator: caesar41
content:
<p>In 10 years I have never seen anything like this all my websites in google Firefox is showing a read page for them what can do this My site don't install anything and 2 of them are legitimate business's with google my business pages </p>


created: 2021-10-11T05:01:11-07:00
updated: 2021-10-11T05:25:18-07:00
title: FireFox frequently closes unexpectedly or fails to start.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450109;
creator: pkrossb770
content:
<p>I'm having trouble using FireFox properly these days; it frequently quits unexpectedly, crashes tabs, or won't start in the first place. I use FireFox on multiple screens in my Windows 10, is that a bad thing? </p><p>What should i do? If possible, I would appreciate it if you could reply in Japanese. </p>


created: 2021-10-11T04:50:36-07:00
updated: 2021-10-11T05:26:22-07:00
title: Text in my browser is suddenly changed to un readable format
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450110;1450111;
creator: starpunjabi
content:
<p>I am getting frequent crashs and many a times my pages will become unreadable, again automatically text changes to normal format after sometime. I am attaching screenshots. </p><p>Please also help me that why firefox tabs suddenly crashes. I am facing this issue only in mozilla firefox, all other browsers like chrome, IE and softwares are working smoothly. </p>


created: 2021-10-11T04:29:30-07:00
updated: 2021-10-11T04:29:30-07:00
title: Audio cut-off
tags: linux;desktop;other;firefox-810;
product: firefox
topic: other
locale: en-US
creator: goddess.vulpa
content:
<p>Hi! so I installed Kubuntu 20.10 after using it 'directly from the cd' for some time. since, all data would be lost every time i restart, i would keep a copy of a '.mozilla' file i would find in the system. Everytime i start the OS, i would first create a folder and copy paste it, so firefox would start right where i left it off.  this worked, until i decided to make Kubuntu permanent.  at first things were going good, but after sometime, my OS would stop recognizing my headphones and audio port completely.  at first i blamed it on my OS and went about doing somethings here and there to adjust by.  but looking back, i had installed some DRM to play some video on the net. so in a desperate fix, i replaced the current .mozilla file with a backup i had.  the thing worked like a charm and my audio was fixed and everything was going ok, except for the occasional fixes so that my OS would channel the audio to the right output. that is, until the problem rise again!  this time, i hadn't installed anything like i did previously, so i replaced the .mozilla file again and it worked! but i can't keep doing this and i had also faced the same problem in my windows, resulting my change in OS in the first place (I think its the same issue, because whatever i did didn't fix it and windows is more sophisticated that i wouldn't know). I don't know if this much info is too much or too less or that if i should post this here or in any other forums, but i would really appreciate it if i got a solution! Thankyou! </p>


created: 2021-10-11T04:15:46-07:00
updated: 2021-10-11T04:15:46-07:00
title: tabs freeze and other times screen flashes version 93
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: Rick2651
content:
<p>Since the update to version 93, I have noticed a couple of issues. At times a tab may freeze, other times the entire thing will freeze. The other issue I seen is occasionally the screen will flash white and the return back to normal. This happens with no particular pattern and I usually have 4-5 tabs open at a time </p><p>Has anyone  had these issues and any suggestions appreciated ? Thanks </p>


created: 2021-10-11T04:13:07-07:00
updated: 2021-10-11T10:42:13-07:00
title: Why does Royal Mail no longer support Firefox as a browser?
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
answers: 1450098;1450112;1450175;
creator: patkadwell
content:
<p>Up until recently I have always used Firefox to access Royal Mail parcel sending service. This morning the browser tells me that Royal Mail no longer supports Firefox. Why?! I now have to use Google Chrome...!! </p>


created: 2021-10-11T03:41:52-07:00
updated: 2021-10-11T13:38:55-07:00
title: Whatsapp Web not working on Mozilla broweser
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: jimschumaker143
content:
<p>Hi there! I was having an issue with using WhatsApp web on Mozilla browser. When I open it on chrome it works fine but on Mozilla it's not. You can reach me back at ... or alternatively at here. </p><p><br> edited sensitive details from public and search/spam bots view as nobody here does one on one private support. </p>


created: 2021-10-11T03:29:15-07:00
updated: 2021-10-11T05:30:00-07:00
title: Brower closing and altering my settings
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450114;1450115;1450116;
creator: janettemarshall
content:
<p>Every Sunday/early Monday the Firefox browser on my Mac shuts down and then re-opens with different settings and search engine. I have been through processes with Apple to ensure "safety" but it still does it. What is causing it and how can I stop it? </p>


created: 2021-10-11T02:42:37-07:00
updated: 2021-10-11T02:53:20-07:00
title: Firefox only shows in the task bar
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450079;1450080;
creator: martgs12
content:
<p>since yesterdays update Firefox only shows on the task bar and not in a window, I have run a refresh it now work but has deleted all my passwords and book marks with out warning me dis it back them up or shall I just stop using Firefox </p>


created: 2021-10-11T02:21:59-07:00
updated: 2021-10-11T04:29:58-07:00
title: FF still consumes a big chunk of RAM allocation
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450091;1450097;
creator: fflgn
content:
<p>I posted a similar request here: <a href="https://mozilla.crowdicity.com/post/742615" rel="nofollow">https://mozilla.crowdicity.com/post/742615</a>, because "Submit Feedback" link redirected me there. Maybe this is the right place for the feedback. </p><p>The release note of FF Ver:93 states this:"When available system memory is critically low, Firefox on Windows will automatically unload tabs based on their last access time, memory usage, and other attributes. This should help reduce Firefox out-of-memory crashes. Switching to an unloaded tab automatically reloads it." </p><p>This is something those of us with modest RAM (4GB, in my case) have been waiting for, for quite a while. But, FF continues to hog significant memory in spite of the claimed changes as above. I don't see any perceivable changes to my system performance thus far even a few days since the update. The issue, as you'd know better, elevated RAM usage invariably causes a continual spike in Paging, leading to excessive Disk (HDD) usage &gt; resulting in an unresponsive system, which eventually ends up in a system freeze (in my case at least). The only way out being a hard power-down and restart of the system. </p><p>I have also set the "Content process limit" to 4 in the settings to no avail. We'd appreciate if you could configure FF behavior to adapt when system resources are low than wait for things to be critical. </p>


created: 2021-10-11T02:07:48-07:00
updated: 2021-10-11T02:07:48-07:00
title: How to get my three dots back in the address bar
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: henrik.thk@gmail.com
content:
<p>God morning, how can I get my three dots back in the address bar? Firefox 93.0 (64), Win 10 Thanks for your assistance Henrik </p>


created: 2021-10-11T01:58:58-07:00
updated: 2021-10-11T04:38:50-07:00
title: Deleting address bar search
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1450099;1450101;
creator: henrik.thk@gmail.com
content:
<p>God morning,  looking for help to find a way back to the old search method i.e. I want the search to be done in my Google/Bing/etc-search bar in the middle of the screen instead of in the address bar.  Firefox 93.0 (64), Win 10 Thanks for your help in advance! Henrik </p>


created: 2021-10-11T01:49:40-07:00
updated: 2021-10-11T01:49:40-07:00
title: Autoplay & Auto Open Settings Aren't Working
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: p16
content:
<p>I am experiencing two issues which are bugging me and have checked all settings to make sure they are as they should but am still experiencing issues:- </p><p>1 - Autoplay of videos does not work. I have Firefox set to autoplay any video but when I go to YouTube the video starts playing for half a second then stops and I have to click on play every time. I have tried this on other browsers and it works fine, so the issue is related to Firefox specifically. </p><p>2 - Auto open of documents - When I click on a link to open a PDF I get the pop up asking me what I want to do with it, despite clicking the box saying "Always do this action from now on" I still get that pop up every time. I have the "open in Firefox" option set in the menu but it is being ignored. </p><p>I have disabled any add-ons for Firefox and tried again but the issue still persists so is not being caused by them. Something isn't right and I've been trying to sort this myself for ages, so hopefully someone can either help or confirm there's a bug somewhere in Firefox that needs fixing. Thanks in advance. </p>


created: 2021-10-11T01:06:22-07:00
updated: 2021-10-11T03:00:27-07:00
title: Firefox defaults to an old email account that I have not access to
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450083;1450084;
creator: kateinasia
content:
<p>Hi There,  <strong>I am not able to access my gmail account on FF. </strong>It keeps defaulting to an old employment email that I have no access to.  </p><p>This happens if I type "<a href="http://gmail.com" rel="nofollow">gmail.com</a>" into the FF web-browser OR if I click on the pinned Thumbnail in a new window with FF. This issue means that I have to use another (different) browser and I want to use FF due to the integrity of the site and the mission is stands for.   </p><p>How do I remove the "old" email so that I can log into my gmail using FF? </p><p>Can anyone help me resolve this issue?  - thank you, Kate </p>


created: 2021-10-11T00:54:05-07:00
updated: 2021-10-11T00:54:05-07:00
title: Firefox update took away the search box for my email. How do I find it?
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: jarbarabean
content:
<p>Tell me how to search my email inbox for a specific sender. (The search box has been taken away.) </p>


created: 2021-10-11T00:46:56-07:00
updated: 2021-10-11T00:46:56-07:00
title: I don't seem to have all the tab preferences??
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: shaylemackie
content:
<p>Hi, I'm trying to find a way to disable Firefox from automatically switching to new tabs when I click "open to a new tab" (I do a lot of research so I like to open a bunch of links in a row, and constantly having to switch back is annoying lol) but I've been browsing all the advice/tutorials (most seem to be from 2018) but I seem to be missing some of the options? Specifically the option for this preference in the tab settings. Have they been removed or just moved? or is there something more I need to do to find them? </p><p>I'm also looking for the option that lets you toggle firefox warning you about  closing multiple tabs </p><p>(the image with the fb container add on is my setting, the other is from a support site/tutorial) </p>


created: 2021-10-11T00:39:59-07:00
updated: 2021-10-11T01:33:48-07:00
title: How to reload icon (favicon) of specific Bookmark?
tags: windows-7;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1450067;1450071;
creator: Vortex.Cubes.CEO
content:
<p>I have problems in some favicon of bookmarks. (Wrong favicon) How can i reload favicon of a specific bookmark? There is an extension for this job : Checkmarks But this extension has no option to reload favicon of bookmarks individually for force firefox to reload favicon of a specific bookmark! Please give me a solution on this. In some years ago there was an extension with name favicon reloader. It was ok. But does not exist anymore. </p>


created: 2021-10-11T00:14:45-07:00
updated: 2021-10-11T07:21:45-07:00
title: How to reload icon (favicon) of specific Bookmark
tags: windows-7;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1450061;1450062;
creator: Vortex.Cubes.CEO
content:
<p><em>[Locked as a duplicate of <a href="https://support.mozilla.org/en-US/questions/1353550" rel="nofollow">https://support.mozilla.org/en-US/questions/1353550</a>. Please follow up there, thanks.]</em> </p><p>I have problems in some favicon of bookmarks. (Wrong favicon) How can i reload favicon of a specific bookmark? There is an extension for this job : [<a href="https://addons.mozilla.org/en-US/firefox/addon/checkmarks-web-ext/|CheckMarks" rel="nofollow">https://addons.mozilla.org/en-US/fire.../|CheckMarks</a>] But this extension has no option to reload favicon of bookmarks individually for force firefox to reload favicon of a specific bookmark! Please give me a solution on this. In some years ago there was an extension with name favicon reloader. It was ok. But does not exist anymore. </p><p>After reinstalling Firefox (to new 64-bit version), I've lost all of my favicons.  I'm seeing that only way to get them back is to individually select each bookmark.  Is there a way to get the bookmarks to go and automatically download their favicons so my bookmarks will be repopulated again? </p>


created: 2021-10-10T22:44:57-07:00
updated: 2021-10-10T23:02:21-07:00
title: Security when taking PC to repair shop
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1450035;1450036;1450038;
creator: robashcroftwales
content:
<p>I only use Firefox as my PC browser. I always run in private mode, so all cookies etc are deleted. I have about 100 login passwords saved, but use a FF primary password. The PC is protected at startup with the standard pin code. I never save personal data such as credit card details or addresses. Can I be confident that if I take the PC to a repair shop and leave it there it will be safe? Is there anything else I can do to make things more secure in the event of repair, or PC being stolen? </p><p>I also have MS Edge on the PC (can't seem to delete it) but all personal data is deleted. </p><p>Thanks in advance. </p>


created: 2021-10-10T22:40:47-07:00
updated: 2021-10-10T23:13:05-07:00
title: If the vertical image is long, scroll down and it will be black and the image will not be visible.
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450049;
creator: jaedoly79
content:
<p>If the vertical image is long, scroll down and it will be black and the image will not be visible. Only version 93 has bugs. If you left-click the mouse in the space next to the image, the image will appear again. But if I keep scrolling down, it's just black again.  </p><p>Sites that do not look normal in version 93:  <a href="https://quasarzone.com/bbs/qe_event/views/5626557" rel="nofollow">https://quasarzone.com/bbs/qe_event/views/5626557</a> </p>


created: 2021-10-10T22:09:56-07:00
updated: 2021-10-10T23:03:54-07:00
title: No Web Page Loads When Firefox Is Open
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1450040;1450041;
creator: silberfile1
content:
<p>Hi. I Have a Dell Latitude E6430ATG and I am running Windows 10 and I loaded a 2016 version of MS Office and suddenly Firefox shows no pages -- everything is white except for the address bar and, when I try to open any web pages, tabs at the top of the page. Any web page (as supposedly indicated in the address bar) is completely blank -- just white space. The "Open Application Menu" button is there and I get the drop down menu, but the only things I can access are Bookmarks, History, More Tools and Help. Cannot access Passwords or Add-ons and themes. I did a Malwarebytes search and found no problems. I uninstalled everything (Firefox and Mozilla Maintenance Service), deleted both files/folders, and, using MS Edge (which does load all web pages), downloaded a new Firefox Installer and, supposedly, Firefox went through the installation process and said it was installed. I clicked on the con on my desktop and Firefox open with same result -- address bar and (once I type in or select a suggested web address) tabs at top, but no web pages load and Open Application Menu only gives me access to Bookmarks, History, More Tools and Help. I am stumped. Is there anything in Windows I need to disable/enable to get my example of Firefox to work? If you need more info to suggest solutions, just ask. I am no tech wizard, so please be patient. Thanks. </p>


created: 2021-10-10T22:08:11-07:00
updated: 2021-10-10T23:05:14-07:00
title: Firefox browser will not display Australian Bureau of Meterology website
tags: windows-7;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450043;
creator: i_martin
content:
<p>Firefox browser will no longer show the webpage for the Australian Bureau of Meterology <a href="http://www.bom.gov.au" rel="nofollow">www.bom.gov.au</a>, and shows an error message that the BOM does not support https, and will not forward as per the screenshot. However the web address is not https, and shows as <a href="http://bom.gov.au" rel="nofollow">http://bom.gov.au</a>. This has only ocurred after recent updates of Firefox, and I have not altered any of my settings. It is important that this website is supported as it can be critical to access weather warnings during severe weather events. </p>


created: 2021-10-10T22:01:19-07:00
updated: 2021-10-11T01:07:48-07:00
title: laptop not loading windows
tags: mobile;android;download-and-install_1;firefox-930;
product: firefox
topic: basic-browsing-firefox
locale: en-US
answers: 1450018;1450063;1450066;
creator: anzm2020
content:
<p>My lap top is not booting into windows. I tested every thing and there still running good. How can I debugg my laptop with my new Firefox? Please help </p>


created: 2021-10-10T21:54:14-07:00
updated: 2021-10-10T23:11:18-07:00
title: https://www.pcdatravel.gov.in/pcda
tags: linux;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1450016;1450017;1450046;
creator: narawadeavinash90
content:
<p><a href="https://www.pcdatravel.gov.in/pcda" rel="nofollow">https://www.pcdatravel.gov.in/pcda</a> this site is not open . </p>


created: 2021-10-10T21:43:57-07:00
updated: 2021-10-10T23:12:08-07:00
title: hanging crashing error problem after new or last update
tags: windows-7;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450047;
creator: dav_noamundi
content:
<p>Sir, Hanging, crashing,  and error problem after new or last update. Please do the needful as early as possible. </p><p>Thanks with regards DAV P.S, Noamundi,West Singhbhum, Jharkhand - 833217 </p>


created: 2021-10-10T21:15:51-07:00
updated: 2021-10-10T23:13:42-07:00
title: Searchbaron highjacking Firefox every Monday morning
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1450050;
creator: jeremyborthwick
content:
<p>Every Monday morning Firefox is highjacked by Searchbaron replacing my default Google search engine with a fake Google browser. I have tried several options suggested online but no success. Any "latest tips " for this problem? Much appreciated. </p>


created: 2021-10-10T20:16:00-07:00
updated: 2021-10-10T20:16:00-07:00
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: accident55
title:
How to get FF to always open a link in my current tab, even if that URL is alreayd active in anotehr tab?

content:
<p>I remember being able to fix this before, but I can't find the config category for it now. Basically, no matter what is already open in other tabs, I always want Firefox to follow my directions and open whatever website I type in the URL in my current tab. I don't care if, say, Twitter is already open in an earlier tab. If I type in <a href="http://twitter.com" rel="nofollow">twitter.com</a>, I want it to open in that tab, not switch to the previous tab.  For example, there may be some sites that update regularly, but I want to hang onto the older version for a bit, so I leave it open. But then if I want to see the newer updated page, Firefox will not allow me to do it. What do I have to search for to switch to True or False to change this? </p>


created: 2021-10-10T19:43:28-07:00
updated: 2021-10-11T01:01:21-07:00
title: Can't access Victorian government weather site
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450052;
creator: kathy49
content:
<p>If I try and access <a href="http://www.bom.gov.au" rel="nofollow">http://www.bom.gov.au</a> I get an error message saying BOM doesnt support HTTPS even though I am NOT requesting a HTTPS connection. The BOM system flicks up this page <a href="http://www.bom.gov.au/akamai/https-redirect.html" rel="nofollow">http://www.bom.gov.au/akamai/https-redirect.html</a> .# </p><p>Looking at other chat sessions, it seems the issue might be that the search is being conducted in a private window.  If so, please advise how I can adjust settings to normal indows. </p><p>I'm on version 93. </p><p>Could you reply to my email please - ... </p><p>Kathy Richards </p><p><br> edited email from public and search/spam bots view  and nobody here does support by email. </p>


created: 2021-10-10T19:30:35-07:00
updated: 2021-10-10T21:02:03-07:00
title: Firefox older version
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1450012;
creator: leggers2
content:
<p>How can I prevent Firefox requesting us to update.  We have had good luck running version 78.15.0 ers with our software for printing name tags .  Errors occur with more recent to latest versions.  I have had no luck with information found on internet on preventing update messages.  Thank you for your help. </p>


created: 2021-10-10T19:29:37-07:00
updated: 2021-10-10T19:29:37-07:00
title: FIREFOX 93 PRIVACY - When using INCOGNITO mode Firefox displays recently closed tabs?!?
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: brent.ruggles
content:
<p>This is not Privacy even if not stored on disk. This should be turned off or at least add a on off option in preferences to give users a choice. Someone could see this list on a screen when open.                                                                                                                    If you do this then why not have a tab that also shows Recent History also and keep it in Memory? </p><p>I think this is a valid Privacy concern, am sure there is some way to snapshot it from a forensic program as it is stored in memory. </p><p>Anyone else have concerns or thoughts?? </p><pre>       Thank you </pre>


created: 2021-10-10T17:50:57-07:00
updated: 2021-10-10T21:36:17-07:00
title: Textual access to Security
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1450007;1450015;
creator: Sebastian42
content:
<p>When I open the Security page, it shows 'about:preferences#security' in the address bar, but when I paste the same string  'about:preferences#security' into the address bar, it does not open Security, but instead a Google Search Result page. Is there a text string that will open Security ? </p>


created: 2021-10-10T17:45:39-07:00
updated: 2021-10-11T03:42:29-07:00
title: Sort Bookmarks
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1450093;
creator: toddgilbert
content:
<p>I want to sort bookmarks alphabetically by name that are in a folder. I hit sort, they rearrange perfectly. I close the window and they go right back to the way they were. </p>


created: 2021-10-10T17:37:51-07:00
updated: 2021-10-11T03:43:40-07:00
title: Printing leaves out text or is overlaid on other text
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450094;
creator: totaltampa
content:
<p>This is a problem unique to Firefox. Even a page that's been supposedly formatted for printing turns out with missing text or text overlaid on other text. And it's a problem that has been occurring over many iterations of the Firefox browser. </p><p>Here's an example that prints fine in Edge and Chrome: <a href="https://www.allrecipes.com/recipe/220867/falafels-with-yogurt-dill-sauce/?printview" rel="nofollow">https://www.allrecipes.com/recipe/220867/falafels-with-yogurt-dill-sauce/?printview</a> </p><p>What is the problem, and why can't/won't Firefox fix it? </p>


created: 2021-10-10T17:27:48-07:00
updated: 2021-10-11T13:58:21-07:00
title: Can I install the latest FF alongside the old version (56)?
tags: windows-7;desktop;download-and-install_1;firefox-560;
product: firefox
topic: download-and-install
locale: en-US
answers: 1450013;1450014;1450239;
creator: Ardony1
content:
<p>That is, I want to keep the version 56 and install the new version as a separate browser.  Thanks. </p>


created: 2021-10-10T17:23:11-07:00
updated: 2021-10-10T18:32:45-07:00
title: Firefox not syncing passwords
tags: windows-7;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1449993;1449994;1450000;
creator: ravendragonwing
content:
<p>Firefox for desktop is not syncing passwords from Firefox on Android. </p><p>I had to reinstall Windows on my PC and downloaded Firefox, but the passwords are not syncing from my Android to my PC. All my bookmarks, address, etc synced, but not my passwords. HELP!!! I do not use a master password. </p>


created: 2021-10-12T16:45:53-07:00
updated: 2021-10-12T16:45:53-07:00
title: youtube video lag
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: deridder.1
content:
<p>Hi there! When I watch a youtube video the screen stops every few seconds but the audio keeps playing. My browser is up to date and I added h264ify I saw in a post about this problem, my drivers are up to date and other sites play just fine. Wish to solve this problem before switching to Edge or Chrome, any advice or help is much apreciated. Thank you </p>


created: 2021-10-12T16:14:48-07:00
updated: 2021-10-12T16:14:48-07:00
title: Acesso a vários sites
tags: desktop;tabs;
product: firefox
topic: tabs
locale: pt-BR
creator: marcosaulima
content:
<p>O Firefox não abre nenhma aba, tenho clicado em várias e não abre, o que deve ser feito para corrigir este problema?? </p>


created: 2021-10-12T14:38:05-07:00
updated: 2021-10-12T16:07:00-07:00
title: firefox make the cpu high percent while playing
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450512;1450524;
creator: andrew20331224
content:
<p>firefox taking from the cpu while playing    i remove the extentions it fixed  </p><pre>any help to fix this without remove the extentions </pre>


created: 2021-10-12T14:25:45-07:00
updated: 2021-10-12T14:25:45-07:00
title: Sincronizzazione
tags: desktop;sync;
product: firefox
topic: sync
locale: it
creator: RICCARDO.LEONE
content:
<p>Riesco a condividere una pagina da Firefox Android a Firefox per desktop, ma non il contrario. Perché? Cosa devo fare? Grazie. </p>


created: 2021-10-12T14:17:13-07:00
updated: 2021-10-12T14:17:13-07:00
title: One website's "comment" window is now white, unable to read as I type.
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: Dogyeller
content:
<p>Within the past few days something changed within Firefox. One news website's comment window has changed to a totally white window. The print is there, but so faint it cannot be read until it is posted. That creates a problem checking spelling, changing wording etc. Even if I "edit", the text is so dim it's unreadable. </p>


created: 2021-10-12T14:12:33-07:00
updated: 2021-10-12T16:09:35-07:00
title: log in to my bank online
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450526;
creator: joeccc
content:
<p>I can log in to my bank online in Chrome, but not Firefox. Whereas there was never a problem before with Firefox. Did the recent Update in Firefox cause this?? I want to use Firefox to log in to my bank as before. Thank you. </p>


created: 2021-10-12T13:58:59-07:00
updated: 2021-10-12T14:38:19-07:00
title: this machine is read as Win 8 when it is and has been a Win 10 machine?
tags: desktop;websites;windows-8;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450511;
creator: visionditch
content:
<p>Hi, This PC I am working on now is always seen as a Win 8 machine when I am using Firefox. The machine is a Win 10 unit. All my other units are read as the correct operating system, and as this is the only one that runs Firefox, I believe I should discuss it with you. The problem only is acute when using this to access secure sites or to buy online. The machine is seen as suspect at all times.  Also I struggle with Windows Updates deleting and damaging the operations at every tiny "update." I never use Edge.  When they make me helpless, I switch to a Mac. Other than placing updates on delay, which works now and then, is there any other way to cut off microsoft? Gregory Burke ... </p><p><br> edited email from public. </p>


created: 2021-10-12T13:55:06-07:00
updated: 2021-10-12T16:17:54-07:00
title: Cannot reply to your questions
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1450513;1450528;
creator: DHFrew3
content:
<p>When you respond to me with a question, I cannot reply.  The email is returned as undeliverable. How does this work? I need help, but this system doesn't seem to be the way to do it. Don </p>


created: 2021-10-12T13:15:48-07:00
updated: 2021-10-12T16:42:52-07:00
title: Black background in FF 93.0
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450504;1450535;
creator: thevike
content:
<p>Firefox 93.9 now has a black background on most pages. How do I change this back to a lighter background? </p>


created: 2021-10-12T13:14:44-07:00
updated: 2021-10-12T16:25:55-07:00
title: Autofill personal details
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1450530;1450531;
creator: 1malcolmgeorge
content:
<p>Is it possible to autofill personal details on websites I have looked in the privacy and security settings and every thing seems to specifically refer to en us users. I am an en gb user </p><p><strong>Nightly</strong> </p><pre>   Address Autofill: Available for all users in en-US builds (with US/CA/DE addresses [see extensions.formautofill.supportedCountries]). </pre> <p><strong>Beta</strong> </p><pre>   Address Autofill: Available for users using an en-US build and located in the US with US addresses. </pre> <p><strong>Release</strong> </p><pre>   Address Autofill: Rolled out to users using an en-US build and located in the US with US addresses.    Credit Card Autofill: Not available. </pre>


created: 2021-10-12T12:52:16-07:00
updated: 2021-10-12T12:52:16-07:00
title: How do I make Firefox ignore the use-application-dns.net and always use my DNS server?
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Shalak
content:
<p>Hello! </p><p>I've set up an AdGuard Home server in my network. It provides the DNS-over-HTTPS service, I added it to my Firefox Network Settings configuration as <a href="https://adguard.example.com/dns-query" rel="nofollow">https://adguard.example.com/dns-query</a> and my machine has <a href="http://adguard.example.com" rel="nofollow">adguard.example.com</a> in its /etc/hosts file. </p><p>The upstream AdGuard DNS server is my home router, which has several static DNS entries added for hosts in my network, e.g. <a href="http://foo.example.com" rel="nofollow">foo.example.com</a> pointing to 10.0.0.100. </p><p>During regular use, the domains resolve properly - when I navigate to <a href="http://foo.example.com" rel="nofollow">http://foo.example.com</a> everything works OK. </p><p>However when my machine is connected to VPN, the browser is unable to connect to <a href="http://foo.example.com" rel="nofollow">http://foo.example.com</a>, but it is still able to reach: http://10.0.0.100, regular internet as well as <a href="https://adguard.exaple.com" rel="nofollow">https://adguard.exaple.com</a> (which is obtained from /etc/hosts). </p><p>This is on MacOS, using openconnect as a VPN client (and of course, the VPN connection changes the host DNS servers, this is what I'm trying to circumvent with Firefox' DoH feature). </p><p>I noticed one thing: with VPN, the <a href="http://use-application-dns.net" rel="nofollow">use-application-dns.net</a> resolves to something, without VPN it does not. I found <a href="https://support.mozilla.org/en-US/kb/configuring-networks-disable-dns-over-https" rel="nofollow">this article</a>, which mentions: "When any of these checks indicates a potential issue, Firefox will disable DoH for the remainder of the network session, unless the user has enabled the “DoH always” preference as mentioned above." </p><p>I have DoH explicitly enabled, the network.trr.mode is set to 2 (tried 3 as well, did not help). There's no such option as "DoH always" in the settings! </p><p>How do I make Firefox ignore the <a href="http://use-application-dns.net" rel="nofollow">use-application-dns.net</a> and always use my DNS server? </p>


created: 2021-10-12T12:41:02-07:00
updated: 2021-10-12T13:22:13-07:00
title: Freeze ups and memory problems
tags: desktop;fix-problems;windows-81;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450498;
creator: SteveGS
content:
<p>Since upgrading to Firefox 93.0 I am having problems with memory and low memory warnings. Playback is choppy and will freeze making the computer and Firefox unusable. I get " Firefox not responding" constantly. I like Firefox and want to continue to use it. Will you be issuing a fix? I hope that this problem will be resolved soon. Is there a way to restore a previous version of Firefox so that  I may use the internet. Thank you, Steve </p>


created: 2021-10-12T12:33:41-07:00
updated: 2021-10-12T12:33:41-07:00
title: Profile not found
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: sdrajdeep96
content:
<p>I had one profile on Firefox and it got deleted yesterday. It had so much data and private keys. I don't even see that profile in profile folder path. I made a new profile today and there were many tabs opened on that profile. When i search for a webpage already opened on that deleted profile it gives me a reference to it as attached is there any way i can regain access to the same? PFA picture. The encircled shows that this tab is on <em><strong>sdraj </strong></em>(my old profile) followed by desktop name. </p>


created: 2021-10-12T12:14:34-07:00
updated: 2021-10-12T12:14:34-07:00
title: Rally Required Popup
tags: linux;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: bageljuice18
content:
<p>I opted out of Mozilla Rally and I still get a popup every time I open my browser that says Rally Required and asking me to install rally because I'm missing the rally add-on even though I opted out. The Website: <a href="https://rally.mozilla.org/rally-required/index.html" rel="nofollow">https://rally.mozilla.org/rally-required/index.html</a> </p>


created: 2021-10-12T12:09:12-07:00
updated: 2021-10-12T13:20:32-07:00
title: goole hesabımın sifresini unuttum 8 basamakli koda ihtiyacım var yardımcı olursanız sevinirim
tags: desktop;tabs;
product: firefox
topic: tabs
locale: tr
answers: 1450496;
creator: nrdanyasemn@gmail.com
content:
<p>Google hesabımın sifresini unuttum 8 basamakli koda ihtiyacım var lütfen yardım edin 8basamakli kodu unuttum </p>


created: 2021-10-12T11:45:56-07:00
updated: 2021-10-12T16:48:54-07:00
title: Firefox crashes when starts
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1450471;1450499;1450536;
creator: DHFrew3
content:
<p>Suddenly, as of last night, my Firefox browser crashes within seconds of my clicking on its icon.  There isn't enough time for me to try to do anything within the window.  I really don't know a lot about computers, so the info in the Help forum doesn't work for me.  I have liked using Firefox, so my ideal would be to get it fixed.  If that doesn't work, I have used Firefox for a LONG time and have many bookmarks that I would rather not lose.  Can you help? Don Frew </p>


created: 2021-10-12T11:02:57-07:00
updated: 2021-10-12T11:20:10-07:00
title: Restore open windows and tabs on a crashed computer to a new computer
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1450459;
creator: Jc2010ce
content:
<p>my windows 10 20h2 computer crashed 8/29/2021. Firefox was up to date. I built a new computer.  I have access to the files off the old hard drive.  I have 5 Firefox windows open with over 100 tabs of items I am researching How to I get all the tabs and windows to open in chrome on the new computer?  I copied the entire profile directory of files into the new profile folder on the new pc and it still opened only the 1 standard home tab. Since Firefox did not shut down properly I expected the restore pages prompt to come up. Current version of Firefox is 93.0 (64-bit) </p>


created: 2021-10-12T10:53:40-07:00
updated: 2021-10-12T10:57:31-07:00
title: Tabs Lost and History Truncated!!
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450447;
creator: lgrant124
content:
<p>Dear Firefox,  </p><p>I have relied on your browser for years for business related research and might now be sorry that I ever did. </p><p>More specifically, my 300+ tabs are gone and when I tried accessing recently closed windows (in case of user error), they are not there either.   To make things even worse, although it would be extremely arduous and time consuming/costly, when I went to check all history, my history now stops in August!!!   I cannot even find my one tab extension to check from what point I might need to go back. </p><p>Is there anything you can please do to help or is all a lost cause with many hours of work gone and no real way to get them back? </p><p>Thank you. </p>


created: 2021-10-12T10:51:52-07:00
updated: 2021-10-12T11:02:57-07:00
title: Amazon unavailable
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450452;
creator: samdoyle24.7
content:
<p>I cannot get onto amazon on your browser currently, I get the message The connection has timed out. All other sites work fine, and I can get on amazon from other browsers. </p>


created: 2021-10-12T10:48:14-07:00
updated: 2021-10-12T11:04:59-07:00
title: Log on to Caseyresearch.com
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450453;
creator: jvremp
content:
<p>I can not log on to <a href="http://Caseyresearch.com" rel="nofollow">Caseyresearch.com</a>      I keep getting the response "Bad Request" Please tell me what's wrong and how I can log on to <a href="http://Caseyresearch.com" rel="nofollow">Caseyresearch.com</a> Thanks, John Rempel </p>


created: 2021-10-12T10:13:34-07:00
updated: 2021-10-12T11:25:15-07:00
title: Search engine
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1450449;1450463;
creator: tomcape0
content:
<p>I don't want to use Yahoo as a search engine. How do I switch to Google or some other search? </p>


created: 2021-10-12T10:03:07-07:00
updated: 2021-10-12T13:35:50-07:00
title: WordPress website is not browsing well.
product: firefox
topic: fix-problems
locale: en-US
answers: 1450501;1450502;
creator: maharji49
content:
<p>Hey There, I have been Well-optimized WordPress Website and my website content quality is high and shared by some good content writers but my website is<a href="https://cpsandtypingtest.com/clicking-games/" rel="nofollow">https://cpsandtypingtest.com/clicking-games/</a>  not well browsed in Mozilla any of the team members look into this any guide or solution </p>


created: 2021-10-12T09:28:40-07:00
updated: 2021-10-12T09:28:40-07:00
title: Firefox lost the ability to auto login and save site preferences
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: m.diego.restrepo
content:
<p>For some reason (probably an update), over the last few months Firefox lost the ability auto login sites like YouTube and others, and this is really annoying with sites that require two-step verification. I have checked settings but everything seems to be Ok. Unfortunately have had to use Chrome for those sites I previously browsed with Firefox and avoid having to login manually. Is there any solution for this? Thanks. </p>


created: 2021-10-12T09:10:03-07:00
updated: 2021-10-12T11:47:00-07:00
title: FireFox stopped recording browsing history
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450470;
creator: myildizmel
content:
<p>Hi, a few days ago after updating my IMAC, FireFox stopped recording browsing history. And I cannot access history anymore. Could you please help me to fix this problem as I have many important sites that I need to access. I have been using Firefox many years and never had this problem so I trusted my links were safe but now I lost them. </p>


created: 2021-10-12T09:07:43-07:00
updated: 2021-10-12T09:21:35-07:00
title: Firefox not playing videos / cannot access some websites
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450421;1450432;
creator: dfunk118
content:
<p>When trying to play any video Firefox will continuously load, using chrome I'm able to load pages / view videos fine. I have Disabled the Hardware Acceleration in Firefox, Clear Browsing Data, reset Firefox, uninstalled, removed local files and re-installed. I then tried running in safe mode and it still will not load. After all that I made sure windows was up to date, it was on 1909, I installed the latest 21H1 but after all that Firefox is still not loading videos. I'm out of ideas please help. </p>


created: 2021-10-12T08:55:27-07:00
updated: 2021-10-12T09:09:49-07:00
title: Fire Fox Issue
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1450422;
creator: yourelectricians2
content:
<p>My site <a href="https://yourelectricians.ca/" rel="nofollow">Your Electricians</a> Your Electricians is not open correctly in this browser. kindly resolve my issue. </p>


created: 2021-10-12T08:49:55-07:00
updated: 2021-10-12T12:49:35-07:00
title: control de seguridad me impide navegar
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: es
answers: 1450490;
creator: juanguerrahijo
content:
<p>diciendome como puedo configurar el navegador para que no me pida estos molestos captchas de seguridad que me bloquean el navegador </p>


created: 2021-10-12T08:43:23-07:00
updated: 2021-10-12T09:15:19-07:00
title: synce lost my bookmarks
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1450425;1450426;
creator: metro.sayre
content:
<p>Hello, I signed in to Firefox on a new computer and it appears to have synced to the new computer, overwriting and erasing all my bookmarks. I use Firefox at work because I need to move through several computers. Firefox allows me to bring my bookmarks with me to each station. Now it appears I may have erased all my bookmarks by syncing this new computer, not the other way around as it always has. Please help me recover my bookmarks. </p>


created: 2021-10-12T08:25:13-07:00
updated: 2021-10-12T09:17:03-07:00
title: Large files do not come open in it reg
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1450427;
creator: sreebhavanvallichira
content:
<p>I am using Firefox 52.9 version.Use it because it only works with digital <a href="http://signatures.As" rel="nofollow">signatures.As</a> for what the problem is,Large files do not come open in it.Can you tell me a solution? </p>


created: 2021-10-12T07:37:31-07:00
updated: 2021-10-12T11:46:40-07:00
title: New Laptop Won't Sync - All Recovery Codes Are Invalid
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1450468;
creator: faceman455
content:
<p>Just purchased a new laptop, logged into Firefox, and then tried to Sync.  Page opened saying to enter recovery code that was provided during setup to continue to Firefox Sync.  I opened up the RC file on my desktop from 11/2018, entered a recovery code.  Received error - Invalid recovery code.  I tried multiple recovery codes and received the same error. </p><p>What do I do if none of them work?  They worked for my last two laptops which are now dead, and I don't think I've used them all; but, I have used some for each new laptop/PC/Android device that I own.  Are the RC one-time-use only?!?!?  What if I used them all? </p><p>I need HELP, since I use my laptop all the time - had to dig out my PC to set it up and recover/transfer some data, and find the original recovery codes.  Traveling all the time and I need my Firefox Sync to work. </p>


created: 2021-10-12T07:31:28-07:00
updated: 2021-10-12T07:31:28-07:00
title: work account and personal and don't want to mix
tags: desktop;sync;syncerr;
product: firefox
topic: sync
locale: en-US
creator: joseph.dante
content:
<p>I have two sync accounts, one for work computer and one for personal. Try to login into work sync account on  </p><pre>work computer after using personal sync logon on that browser. Only option I find is merge with current data. Want only work sync to show up and can't figure out how to clear personal account data and not merge.  </pre> <p>Can you help? Thanks, Joseph </p>


created: 2021-10-12T07:29:38-07:00
updated: 2021-10-12T07:29:38-07:00
title: How to deal with the delay and safed connecting band?
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: admin465
content:
<p>Hi, I am using Firefox at school in China. My problem is the delay of network is usually longer than 500ms especially connecting outside the Asian region. So my Firefox always band my connect to every website. How can I deal with this problem? </p>


created: 2021-10-12T07:27:42-07:00
updated: 2021-10-12T07:27:42-07:00
title: Firefox no longer able to play videos
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: wzwccufvaqwqeodops
content:
<p>I'm no longer able to play any kind of video in Firefox. Regardless of source - Netflix, Youtube, clips on twitter, whatever - I just get the loading circle. </p><p>All videos I've tried have been totally fine in Chrome and Edge, so it's not the source or the internet correction. </p><p>I've tried: - Running Firefox in safe mode (without extensions) - Clearing browser cache - Refreshing Firefox - Reinstalling Firefox - Disabling hardware acceleration  </p><p>Any further suggestions? Firefox 93.0 on Windows 10 Enterprise, for the record. </p>


created: 2021-10-12T06:34:19-07:00
updated: 2021-10-12T06:34:19-07:00
title: File type changes by Firefox
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: nissankoren
content:
<p>When dowloading an AAX type file from Audible, Firefox changes it to MP4 (downloads as AAX with other browsers).   </p><p>Note, changing the file type after the download fixes the problem.  But, is there a way to prevent it from happening in the first place?  Also, why changing file type in the first place? </p>


created: 2021-10-12T06:34:10-07:00
updated: 2021-10-12T06:34:10-07:00
title: How to supress prompt for "Save Image As..." menu item
tags: desktop;tips;windows-10;firefox-930;
product: firefox
topic: tips
locale: en-US
creator: subs_n_spams
content:
<p>Hello, </p><p>Hope you're all well and safe </p><p>I download a lot of images on Firefox for different purposes and most time I end up with 20 or so tabs to download from </p><p>This got me wondering if there's a way to use the "Save Image As..." context menu (right click) without having to specify the file name and destination directory each time </p><p>Can this be configured in Firefox? If not, are you aware of any add-on that provides such a feature? </p><p>Using Firefox 93.0 (64-bit) on Windows 10 </p><p>Thanks in advance, </p><p>Regards, John </p>


created: 2021-10-12T06:26:54-07:00
updated: 2021-10-12T06:26:54-07:00
title: Difficulty getting review process for extension
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: accountarchive
content:
<p>Hello, </p><pre>    I've been writing in the communication area for an extension we've submitted, and we've been rejected for not answering, but we have answered right where we thought it was supposed to be.   I don't know if the reviewer isn't getting notified that the information is available or not.  I assume it is something where the reviewer isn't made aware of the responses, as the extension is eventually excluded because the answer wasn't provided, although you can see the answers in the messages area for days before the extension submission is closed. </pre> <pre>    If possible, I'd like to do what we can to fix this process, as we've been approved and published in Chrome, Edge, and are about to go live (already approved) with a Safari and Safari mobile extension.   We have only experienced these issues in the Mozilla store, so we want to make sure we do what we can to get through this process. </pre>


created: 2021-10-12T05:52:03-07:00
updated: 2021-10-12T05:52:03-07:00
title: SLOW SPEED DOWNLOAD OF VIDEOS FROM YOUTUBE
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: lenaoct
content:
<p>Unable to download videos from youtube very slow frustrating how to over come this issue, this problem is there for the past 10 days. </p>


created: 2021-10-12T05:46:31-07:00
updated: 2021-10-12T05:46:31-07:00
title: Extension icon not showing in Firefox for Mac browser after updating to version 93.0
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: preimer
content:
<p>I have built an extension and it used to work fine till Firefox version 92.0 on Mac. After updating to FF version 93.0 for Mac, the extension is not showing up in the browser UI although when I open Addons and Extensions then I see it has got installed. The same extension is showing up for FF version 93.0 on windows. </p><p>Any clue on what could be the issue and how to fix it? </p>


created: 2021-10-12T05:37:46-07:00
updated: 2021-10-12T07:56:00-07:00
title: SEC_ERROR_EXPIRED_CERTIFICATE
tags: windows-7;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: it
answers: 1450406;
creator: giancarlo_ricci
content:
<p>scaduto il certificato relativo a Criminal case pacific bay non riesco più ad entrare : Connessione interrotta :Problemi per la sicurezza Grazie  Giancarlo Ricci </p>


created: 2021-10-12T05:26:21-07:00
updated: 2021-10-12T05:26:21-07:00
title: Page doesnt work as expected in FF -- Chrome is OK
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: mtalas
content:
<p>left side of the page should be possible scroll up / down  </p><p><a href="https://developer.dell.com/apis/2978/versions/5.xx/docs/Getting%20Started/4StatusCodes.md" rel="nofollow">https://developer.dell.com/apis/2978/versions/5.xx/docs/Getting%20Started/4StatusCodes.md</a> </p>


created: 2021-10-12T05:11:17-07:00
updated: 2021-10-12T05:11:17-07:00
title: Youtube theater mode
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: jayfox1
content:
<p>I have run into a problem today where if i open a video into theater mode on youtube i can only click on the bottom half inch of the video, can click no-where else on the video itself. </p><p>this only happens if it open automatically in theater mode(due to cookies), if it openings into normal viewing it works fine, even if i expand it to theater mode, but the the next video i open up it happens again. </p><p>I have tried updating both firefox, windows drivers and graphics drivers, aswell as a hard refresh of firefox, still getting the same error. </p>


created: 2021-10-12T04:39:01-07:00
updated: 2021-10-12T12:28:39-07:00
title: GAH! Firefox has crashed.
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450433;1450438;1450485;1450486;
creator: WhiteBimmer
content:
<p>Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting but tho' problem seemed to be resolved for a couple of weeks, it is now back. This is really starting to get annoying with need to restore pinned tabs, most visited, etc. Help?! </p>


created: 2021-10-12T03:51:20-07:00
updated: 2021-10-12T09:26:07-07:00
title: not open page
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450435;
creator: mohamadreza1997n
content:
<p><a href="https://checkout.na3.netsuite.com/s.nl?c=1289520&amp;n=2&amp;sc=6&amp;login=T&amp;sc=6&amp;origin=customercenter&amp;n=2" rel="nofollow">https://checkout.na3.netsuite.com/s.nl?c=1289520&amp;n=2&amp;sc=6&amp;login=T&amp;sc=6&amp;origin=customercenter&amp;n=2</a> </p>


created: 2021-10-12T03:31:08-07:00
updated: 2021-10-12T03:31:08-07:00
title: Undo ignore website on Firefox home
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: saejima
content:
<p>I accidentally ignored a website which pops up in my Firefox home screen. Now it doesn't reappear no matter how often I visit the site. How can I undo this action? </p>


created: 2021-10-12T03:15:55-07:00
updated: 2021-10-12T07:03:22-07:00
title: Avvio automatico finestra download di sw softonic
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: it
answers: 1450386;1450399;1450401;
creator: faro49
content:
<p>Salturariamente prima dell'avvio vero e proprio di Firefox si apre una finestra dove mi si chiede se voglio scaricare il sw Free PDF Reader. E' molto fastidioso e vorrei impedire questa azione. </p><p>Nelle immagini allegate: </p> <ul><li> 1a: la finestra che si apre </li><li> 2a: i file trovati sotto la voce "softonic" </li><li> 3a: il contenuto del mio profilo di Firefox. </li></ul> <p>Un saluto e grazie anticipatamente. </p><p>Roberto Fanciulli </p><p>HW &amp; SW: Notebook Asus con Windows 10 Home (64 bit), Ver. 10.0.19043 Build 19043 Firefox Browser 93.0 (64 bit) </p>


created: 2021-10-12T02:12:59-07:00
updated: 2021-10-12T05:10:11-07:00
title: How do I disable searching in preferences from address bar?
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1450371;1450392;1450395;
creator: matt141
content:
<p>When I start a search with "firefox" in the urlbar, then firefox jumps to searching in the preferences, and I lose my search query. </p><p>Can I disable this? </p>


created: 2021-10-12T02:07:19-07:00
updated: 2021-10-12T02:11:19-07:00
title: browser tools not opening
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: yes.dude
content:
<p>The browser tools (not web developer tools) aren't opening. I could make a guess that it's because I exited my firefox session before closing the browser tools. I will say that now "Disable popup auto-hide" is always on. I wanted to customize the browser with userchrome.css and was doing a good job until I couldn't open the browser tools. </p><p>edit: I found out that when trying to open the browser tools 1 or sometimes 3 new processes run, but only for a few seconds. </p>


created: 2021-10-12T01:34:40-07:00
updated: 2021-10-12T01:34:40-07:00
title: Firefox opens in ALL windows on my Mac.
tags: desktop;mac-os-x-1015;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: kjellwes
content:
<p>About 1 month ago , when starting Firefox it opens in ALL windows. I usually have about 4-5 widows open and flick between them. Irritating, FF is in the foreground and covers whatever is open. I was hoping it would fix itself with new versions but it is not happening. Safari starts in one window. How can I get it back? Have the most recent upgrades of iOS and Firefox. </p>


created: 2021-10-12T01:15:29-07:00
updated: 2021-10-12T01:15:29-07:00
title: Updating the position of element in DOM over scroll is delayed when smooth scrolling is enabled
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: pragav94
content:
<p>I am trying to add a SVG element next to the form labels with absolute position. When there is a scroll I am listening to scroll event and updating the position of the SVG. When smooth scrolling is enabled the SVG tends to bounce over continuous scrolling. This bouncing is observed in macOS Chrome and in FireFox when smooth scrolling is enabled. </p><p>In Linux/Windows, this can be reproduced by using <a href="https://chrome.google.com/webstore/detail/smoothscroll/nbokbjkabcmbfdlbddjidfmibcpneigj" rel="nofollow">smooth scroll</a> smooth scroll chrome extension. </p><p>I've captured the bouncing due to scroll in this recording </p><p><a class="new" href="/en-US/kb/new?title=bounce+due+to+scroll" rel="nofollow" title="Page does not exist.">bounce due to scroll</a> </p>


created: 2021-10-11T23:23:36-07:00
updated: 2021-10-12T01:37:33-07:00
title: Facebook Games
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450368;
creator: mcfry59
content:
<p>facebook games won't work, says to update browser, it is up to date. Then it say firefox isn't a support browser, it was a day ago. Says that I need a new browser to play their games, why ??   PLEASE fix this </p>


created: 2021-10-11T21:53:25-07:00
updated: 2021-10-11T21:53:25-07:00
title: FSS@CCAOKC.ORG
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: latrishagang8
content:
<p>Hello,My name is Latrisha Gang I'm currently homeless due to COVID-19 .I lost my job at Crossmark Inc. a distribution company that sets up demo's for Sam's Club throughout Okc metro area.I've applied for section-8 housing and they told me that I would have to sign up for emergency housing and get a referral in order get housing quicker .Im currently looking for employment through zipcriuter,indeed as well as Oklahoma unemployment office .I would really love to have a job and a place of my own so that I can regain my self esteem as well as being an independent woman.Thank You .You may reach me at (405)902-6212 or by email @ latrishagang8@gmail.com. </p>


created: 2021-10-11T20:23:58-07:00
updated: 2021-10-12T04:45:48-07:00
title: Screenshots are not downloaded on Firefox
tags: desktop;other;windows-8;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450394;
creator: KingMassen
content:
<p>I have a problem with Firefox screenshot taking feature. When I open the context menu (by right-clicking) on a webpage and choose "Take Screenshot", then I choose an element in the page, it gets selected. The problem is that when I click "Download", nothing happens! I went to the download folder and didn't see the image! How to fix this problem? </p>


created: 2021-10-11T20:19:16-07:00
updated: 2021-10-12T02:41:40-07:00
title: Narrow font on some websites
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450374;
creator: fakeymcnoexist
content:
<p>On websites that renders text in the users' installed fonts, the text gets rendered in Arial Narrow. This only happens on Firefox; attached are screenshots of <a href="https://nyaa.si/" rel="nofollow">https://nyaa.si/</a> and <a href="https://mpv.io/" rel="nofollow">https://mpv.io/</a> on Firefox and in Chromium.  </p><p>A quick glance at about:config with the search term "font" shows no modified settings. </p><p>Any fixes? </p>


created: 2021-10-11T18:37:13-07:00
updated: 2021-10-11T21:17:26-07:00
title: My SSL secure site is blocked "Secure Connection Failed"
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450313;1450336;1450345;
creator: pinkjaykitty
content:
<p>Hello Firefox. You have been my go-to browser for many years now. I am always using the latest version for Mac. About ten days ago, two of my four sites became blocked, with the "Secure Connection Failed" notice. </p><p>I am a low-income independent working artist who needs for people to have access to my sites. GoDaddy sees no issue on their end (all four of my sites are under the same deluxe hosting account with the exact same SSL encryption), and all four sites show up on Safari and Chrome. Until now, I have preferred Firefox. </p><p><a href="https://www.alexalev.com/" rel="nofollow">https://www.alexalev.com/</a> <a href="https://www.paintedjay.com/" rel="nofollow">https://www.paintedjay.com/</a> </p><p>These are the results at Why No Padlock using the Firefox browser: <a href="https://www.whynopadlock.com/results/447e5a19-3baa-4374-ba79-a9829eeef737" rel="nofollow">https://www.whynopadlock.com/results/447e5a19-3baa-4374-ba79-a9829eeef737</a> </p><p>According to Why No Padlock, everything is perfect. </p><p>To make matters screwier, none of my sites are e-commerce or take info from people. They present information and there are links off site to places like Amazon and Instagram, but there is nothing of a security issue on any of them, PLUS I have SSL encryption properly configured, anyway, no matter what, so that there would be no issue. </p><p>Please re-instate public access to my sites. I am sure this is a glitch of some kind. Nothing else explains it, but I need them to be LIVE ASAP, as I am trying desperately to make some kind of a living with the pandemic having cancelled all my shows. Thank you! </p><p>Alexandria </p>


created: 2021-10-11T18:29:43-07:00
updated: 2021-10-11T21:16:13-07:00
title: Blocks instead of font characters for text & numbers.
tags: windows-7;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450343;
creator: iainhamilton6649
content:
<p>Hi  A newly opened Firefox page has unintelligible blocks for text and numbers.   They are multicoloured.. Attached image I have tried in safe mode and same occurs.   Looked at Fonts and tried various changes with no success. When firefox opens existing windows and tabs may not have the problem.  A new tab such as this one will be ok.  Move to new window and problem occurs.  But not consistently ok or not. This has been occurring intermittently for some time. Any ideas please?  Thanks for your help. </p>


created: 2021-10-11T18:17:29-07:00
updated: 2021-10-11T20:23:42-07:00
title: Italic fonts are very small on some websites on Windows 11 - fresh install, no customization
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450318;1450331;
creator: j-comm
content:
<p>The title says it all. When I was running Win10, things were fine. I then did a clean install of Win11, and loaded Firefox. zero changing of settings. I do a simple test by going to an entry on Wikipedia, and I noticed all the uses of italic font were very small. This didn't happen a half hour earlier with Win10. Enclosed as an image is a sample screenshot. </p>


created: 2021-10-11T18:15:03-07:00
updated: 2021-10-11T18:38:00-07:00
title: Cambio del zoom en una página
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
answers: 1450301;
creator: paul_caceres
content:
<p>Tengo un problema con una pagina que se sale de la configuración personalizada del zoom, lo tengo en 67% pero cada vez que abro esta pagina siempre lo cambia a 100%. </p>


created: 2021-10-11T17:36:01-07:00
updated: 2021-10-11T17:36:01-07:00
title: Why can't I log on to LastPass password manager like I use to?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: d.brew.mayfield
content:
<p>I have used LastPass for seven years. It sure is not perfect, but it certainly help maintain my online security. </p><p>So what on earth has happened? I can long on using my saved master password using both Chrome, and Bing ( the latest Microsoft browser - can't remember the name). I don't like to use either. I strongly prefer FireFox. </p><p>Beginning within the last month (I think -  not exactly when) all of a sudden the LastPass log on procedure  changed. Now, only with FireFox, when I click the LastPass icon a dialog box appears asking me to accept Permissions. I click accept, and the log on window appears. The program no longer fills in my email address, nor my stored master password. On the other browsers it does just as it used to do on FireFox. </p><p>Moving to the bottom of the LastPassword (using FireFox) log on dialog box to advanced options I always choose to activate the "save email" and save "password" options. Even when I manually enter my email address and master password LastPass does not save either my email or master password. </p><p>Mozilla needs to fix this! LastPass is one of the most popular password managers, and this situation is harmful to Mozilla and FireFox reputations and therefore popularity. Purely out of convenience I find myself using Chrome again often. This makes me unhappy on a lot of levels. Please get it done: Fix LastPass on FireFox! </p>


created: 2021-10-11T17:29:28-07:00
updated: 2021-10-11T18:36:06-07:00
title: Daniel
tags: linux;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: es
answers: 1450300;
creator: danielmoraled3
content:
<p>No puedo eliminar dispositivos conectados ba mi cuenta no  son visibles  y entran a mi cuenta </p>


created: 2021-10-11T17:28:21-07:00
updated: 2021-10-12T00:37:57-07:00
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450283;1450294;1450304;1450306;1450308;1450309;1450314;1450366;
creator: hrsteeley
title:
FireFox 93 will not work on many sweepstakes sites like uwinit.com, winloot.com.  We are sorry but it appears that the page you are trying to reach is currently unavailable. Please try again later.

content:
<p>FireFox 93 will not work on many sweepstakes sites like <a href="http://uwinit.com" rel="nofollow">uwinit.com</a>, <a href="http://winloot.com" rel="nofollow">winloot.com</a>.  We are sorry but it appears that the page you are trying to reach is currently unavailable. Please try again later. Chrome is working on same sites.  I use FireFox to enter sweeps and it is mostly useless to me now.  I am using Windows 10, Norton SafeWeb, "Cookies are not important to me", Roboform.  Can I revert to a usable version of FireFox, or can you tell me how to fix it? </p>


created: 2021-10-11T17:14:49-07:00
updated: 2021-10-11T20:18:01-07:00
title: accessing bom.gov.au returns "website does not currently support connections via HTTPS."
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450285;1450330;
creator: gigerne
content:
<p>accessing <a href="http://bom.gov.au" rel="nofollow">bom.gov.au</a> returns "website does not currently support connections via HTTPS." the site then redirects to itself. I first thought that it was a site specific problem but when I tried with Internet explorer I had no problems. I also can access the site successfully with my mobile phone where I also use Firefox. Is there a setting I have overlooked? </p>


created: 2021-10-13T16:41:41-07:00
updated: 2021-10-13T16:41:41-07:00
title: Inicios de sesion
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
creator: miguelhdzcruz8
content:
<p>Hola, Buenas tardes: </p><p>No se guardan los inicios de sesion despues de reiniciar el navegador, se tiene que volver a ingresar los datos de inicio de sesion cada vez que ingreso a un sitio web. </p><p>Atentamente al Support Mozilla. </p>


created: 2021-10-13T16:37:09-07:00
updated: 2021-10-13T16:44:06-07:00
tags: mac-os;desktop;sync;firefox-900;
product: firefox
topic: sync
locale: en-US
answers: 1450810;
creator: taranodongirl
title:
my firefox keeps resetting every time I turn off my computer and I have to sign into everything again

content:
<p>my firefox keeps resetting every time I turn off my computer and I have to sign into everything again. why is this happening? </p>


created: 2021-10-13T16:07:53-07:00
updated: 2021-10-13T16:07:53-07:00
title: Can't print on any page
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: dd30
content:
<p>I can't print anything that opens in Firefox It hangs on the preview page.  See capture. </p><p>Tried all the suggested fixes. Uninstalled and reinstalled Firefox. </p>


created: 2021-10-13T16:04:58-07:00
updated: 2021-10-13T16:04:58-07:00
title: Applications shortcut
tags: linux;desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: mrbimmer
content:
<p>Hi, I have a Librem Mini running PureOS based on Linux Debian. I downloaded the binary package of Firefox from the Firefox download page, but may not have installed it properly. I can only run the browser by going to Files, Home, double click the Firefox folder and double clicking the file Firefox. Works perfect, but would like to have the shortcut in my Applications window like all of my other apps. Can anyone help? Thanks, Chris </p>


created: 2021-10-13T16:04:15-07:00
updated: 2021-10-13T16:04:15-07:00
title: cannot open my bank and pharmacy accounts
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: jabotsko
content:
<p>Hi...My Firefox account is up to date. I keep having the problem of not being able to open my bank account or pharmacy account. It's been happening for a couple of months. </p><p>So, I have to open up Chrome (Ugh) to log in to my banking &amp; pharmacy accounts. </p><p>What could I be doing wrong? </p><p>Thanks! Julie </p>


created: 2021-10-13T15:57:10-07:00
updated: 2021-10-13T15:57:10-07:00
title: avvio indesiderato Firefox all'avvio del PC
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: it
creator: baldmichele
content:
<p>Ciao, ho un PC Windows 10 Home, da circa un mese all'avvio del PC da spento o riavviandolo, mi si aprono 2 finestre vuote se non in alto a sinistra con la scritta "protected by reCAPTCHA" come da immagine allegata.  </p><p>Ho provato a disinstallarlo, ripristinarlo, togliere qualunque cosa, ma il problema persiste, dalla scansione non ho rilevato nulla. </p><p>Anche perchè penso sia una cosa "normale" in quanto parla di CAPTCHA. </p>


created: 2021-10-13T15:41:40-07:00
updated: 2021-10-13T15:41:40-07:00
title: account bloccato
tags: desktop;sync;windows-81;firefox-930;
product: firefox
topic: sync
locale: it
creator: delenartettore
content:
<p>vorrei riottenere l'accesso al mio account, se faccio per accedervi mi dicono che la mail che mi hanno inviato è rimbalzata indietro e di ricontrollare la mail inserita, nel mentre mi hanno bloccato l'accaunt e io non so che fare </p>


created: 2021-10-13T14:44:05-07:00
updated: 2021-10-13T15:54:47-07:00
title: question about browser exploits
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1450782;1450795;
creator: 4232jl
content:
<p>If you visit a website with malicious javascript in Firefox (ver. 93), is it possible for the site to access passwords stored in the browser, or typed or stored in Mozilla Thunderbird?  (I would assume that would be considered a vulnerability and if it is possible it would be patched immediately, but I also figured that it is better to ask than to "assume.") </p>


created: 2021-10-13T13:49:58-07:00
updated: 2021-10-13T16:20:06-07:00
title: Http redirecting to Https
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450804;
creator: Jazvolt
content:
<p>I am having trouble accessing a site that doesn't support https. For the longest time, I could access it just fine through http, but now, for some reason, it redirects to https, no matter what I do, which just gives me a cloudflare error.  </p><p>I can access it in other browsers by just editing the address to <a href="http://xyz.com" rel="nofollow">http://xyz.com</a> rather than <a href="https://xyz.com" rel="nofollow">https://xyz.com</a>.  </p><p>I'm aware others have encountered this issue, but the proposed solutions do not work for me at all.  </p><p>I've tried:  -Clearing my site security preferences file.  -"Forgetting" the site through my history.  -Disabling my addons -Disabling 'network.stricttransportsecurity.preloadlist' and 'browser.fixup.fallback-to-https' in my about:config.  -Ensuring that https only mode is not on.  </p><p>A Refresh DID fix it... only for it to break again pretty much immediately after I reloaded the site.  </p><p>This is exceptionally annoying, as I have my Firefox configured how I want it, and I don't want to swap to another browser. Any solutions? </p>


created: 2021-10-13T13:43:39-07:00
updated: 2021-10-13T13:43:39-07:00
title: Can't load forge of empires site since installing Firefox update 93.0
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: katumando
content:
<p>i just installed Firefox update 93.0 and Can't load forge of empires game since installing Firefox update 93.0. i can load the initial site but it stalls when trying to load the actual game. i can play it on other browsers. </p><pre>i was just playing that game 30 minutes ago. </pre> <p>can you tell me what to do i have windows 10 64 bit. </p>


created: 2021-10-13T13:08:13-07:00
updated: 2021-10-13T13:08:13-07:00
title: my Brother Printer HL-l2395dw is connected to PC by USB. HOW TO CONNECT TO CLOUD PRINTING/
tags: desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: clarahairston4
content:
<p><strong>bold text</strong>  I DO NOT PLAY ANY GAMES ON MY COMPUTERS (79 YEARS OLD), nor do i have any accounts set up on social media.  only use computers for work. Hope this is helpful. </p>


created: 2021-10-13T12:49:47-07:00
updated: 2021-10-13T12:54:15-07:00
title: Dears Sirs, Every time I try to create a Megamask wallet on Firefox, Firefox crashes
tags: windows-7;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450749;
creator: eleaneitor
content:
<p>Dears Sirs, Every time I try to create a Megamask wallet on Firefox: Create a password, confirm, agree on the terms, then  click on the blue button, Firefox suddenly takes me off completely...then generates the report I am attaching to you,,,,What must I do? ..I really like to work on Firefox...I am used to it...Thanks in advance..... </p>


created: 2021-10-13T12:17:14-07:00
updated: 2021-10-13T12:17:14-07:00
title: PRECISO ACESSAR O WHATSAAP NO SITE E NÃO CONSIGO!
tags: windows-xp;desktop;other;firefox-520;
product: firefox
topic: other
locale: pt-BR
creator: jura.macc
content:
<p>BOA TARDE! COMO ESTÃO VOCÊS NESTA DATA? </p><p><br> Estou precisando acessar o WhatsApp na web, mas o meu site não consegue, me pedindo para atualizá-lo, como devo fazer? </p><p><br> grato </p><p>Jurandir Macchisini </p>


created: 2021-10-13T12:09:44-07:00
updated: 2021-10-13T12:23:47-07:00
title: History not saving with update.
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1450732;
creator: greyfieldsmusic
content:
<p>Hi, </p><p>I noticed with latest update 93.0 that my history is no longer saved. I've tried everything. The only thing I can think of is that my mac is old 2015 and runs Sierra 10.12.6. Should I get the older update? Where can I download it. Please advise. </p><p>Thanks, Alex </p>


created: 2021-10-13T12:02:27-07:00
updated: 2021-10-13T12:02:27-07:00
title: passwords
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: lsm.1000
content:
<p>-I logged into a site for which I do not save passwords. -I have several different accounts for this site that I open in different container tabs. -When I logged into the first one the user name and password were filled in. -I went to the saved logins and found it listed there, I deleted this login. -The next day when I logged in to the first one and the same thing happened, FF filled in the user name and password. -I went to the saved logins and this time it was not there, yet it keeps filling the name and password. -Now when I go to the other container tabs for the other accounts FF wants to fill in this user name and password. -Prior to this problem each user name would auto fill in the other tabs, now I have to type them in manually. As these are long user names it's more time consuming because of this glitch. -This is NOT an auto fill problem, I have included a screenshot to show that this is indeed a password issue. -I'm using the latest version of FF on Windows 10 Can someone please help? </p>


created: 2021-10-13T11:58:06-07:00
updated: 2021-10-13T14:52:10-07:00
title: Contacting Firefox / Memory leak
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450771;1450772;
creator: rawhide58
content:
<p>First, I am 68 and I was not sure I was going to live long enough to ask a question. GODDAMN! What a mess to try and get support! Put in a pay system if you must but do SOMETHING!   My browser is slow, and uses ram . My Webroot says it has a memory leak.  I tried restarting it, clear cache, running in trouble shooting mode, which means I don't ave a complete browser, all to no avail.   I am NOT a computer tech person.  I turn something on, if it isn't right, I get someone to fix it.  I have my own areas of proficiency, and they are not yours. You are the experts, so please advise.  If I can provide additional information, please ask. Just try to write it so a 5th grader can understand it. ( Actually I know 5th graders who are a LOT more knowledgeable about this than I am). </p>


created: 2021-10-13T11:48:22-07:00
updated: 2021-10-13T16:12:06-07:00
title: Website does not connect. Get error message "The connection was reset"
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450773;1450781;1450799;
creator: opriesnitz
content:
<p>We have a website on our internal server, "<a href="http://myit.usj.edu" rel="nofollow">myit.usj.edu</a>", that redirects to "<a href="https://usj.teamdynamix.com/TDClient/1899/Portal/Home/" rel="nofollow">https://usj.teamdynamix.com/TDClient/1899/Portal/Home/</a>" </p><p>When typing <a href="http://myit.usj.edu" rel="nofollow">myit.usj.edu</a> on Google Chrome or Edge, it resolves and opens the website. </p><p>However, it does not open on Mozilla Firefox.  It takes a long while and then the error appears  "The connection was reset </p><p>The connection to the server was reset while the page was loading." </p><p>Please contact me.  Oliver F. Priesnitz, HelpDesk Analyst Office of Information Technology University of Saint Joseph ServiceDesk: 860-231-5310 <a href="http://MyIT.usj.edu" rel="nofollow">MyIT.usj.edu</a> Phone: 860 231-6787 Email: opriesnitz@usj.edu </p>


created: 2021-10-13T11:43:49-07:00
updated: 2021-10-13T11:43:49-07:00
title: rimborso mozilla vpn
tags: desktop;other;
product: firefox
topic: other
locale: it
creator: silvio.cernavoda
content:
<p>Non riuscendo a scaricare mozillavpn gradirei sapere come ottenere il rimborso di quanto pagato. Grazie </p>


created: 2021-10-13T11:42:46-07:00
updated: 2021-10-13T11:42:46-07:00
title: Lost Access to 2FA App + Backup Codes
tags: linux;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: mine.sheep99
content:
<p>Hello. I have a Firefox Account and I wanted to log in into it, I went to my authenticator app but I couldn't find the Firefox entry and I couldn't find the backup codes either (I lost them while reinstalling the OS). I can confirm I own the E-Mail address (I have my own domain). </p>


created: 2021-10-13T11:37:49-07:00
updated: 2021-10-13T11:37:49-07:00
title: How to add SSL certificate exemption in ver 93.0
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: davecline
content:
<p>With this latest Firefox update I cannot find where/how to add certificate exemptions.  In addition, every time I clear browsing history any certificate exemptions I have are also cleared. </p><p>1. What is the new method for adding certificate exemptions? 2. Is there a way to keep certificate exemptions when clearing browsing history? </p><p>Thanks! </p><p>Dave Cline </p>


created: 2021-10-13T11:31:25-07:00
updated: 2021-10-13T11:31:25-07:00
title: fake site not detected
tags: linux;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: 4232jl
content:
<p>Hello, </p><p>I have the current Firefox version (93.0) running on XUbuntu 20.04.03 LTS. Accidentally pasted the URL of a known phishing site (obtained from Phishtank) into the address bar instead of a VirusTotal search box, and it browsed to the site. Verified in <a href="https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSeAhelw8U_QuFyvJDmAn4aYM-H6QXYahD7ZjaFXC6CdyuxaNQ%2Fviewform%3Fusp%3Dsend_form&amp;hl=en" rel="nofollow">https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSeAhelw8U_QuFyvJDmAn4aYM-H6QXYahD7ZjaFXC6CdyuxaNQ%2Fviewform%3Fusp%3Dsend_form&amp;hl=en</a> that the site is blacklisted. </p><p>I thought that Google Safebrowsing is enabled by default? (Checked about:config and saw that the "safebrowsing" settings that are bold are the ones with timestamps e.g. lastupdatetime and nextupdatetime.) </p>


created: 2021-10-13T11:29:39-07:00
updated: 2021-10-13T14:54:36-07:00
title: unable to post messages on facebook
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1450774;
creator: schlossco
content:
<p>Only on firefox browser, I am unable to post messages in groups or messenger in facebook. I can add text, files and anything else, but when I try to post or hit send button, it just shoots back to the begining. If I use any other browser, which I do not want to do, it works fine.  If I hit the enter button on the keyboard it will just scroll down. As soon as I type the first character it scrolls down as well, and off screen and I have to scroll the page up to see it again.  Do not think it is a keyboard issue as it works on other browsers and on this help page This just started happening since my last update.  Maybe you can tell me how to go back to prior version? or how to fix.  Does not seem to be an issue anywhere but facebook in the firefox browser.  Thanks. Duane Schlosser </p>


created: 2021-10-13T11:18:06-07:00
updated: 2021-10-13T14:55:20-07:00
title: Firefox won't connect to Google sites
tags: linux;desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450775;
creator: jvleon_98
content:
<p>Hello there. I am using Firefox 78.130esr for openSUSE Leap 15.3. It is a clean OS installation. Firefox won't connect to Google sites. It does connect when I just open Firefox but after a couple times I connect to <a href="http://google.com" rel="nofollow">google.com</a> or try to read my gmail, it does not connect anymore and there are no error messages, just an empty screen. I tried the solutions proposed in <a href="https://support.mozilla.org/bm/questions/1243633" rel="nofollow">https://support.mozilla.org/bm/questions/1243633</a>, namely cleaning cache and cookies, disabling extensions, no proxy, and even refreshing Firefox, and the result is the same. It does connect to other sites. Google Chrome and Chromium can connect to all sites.  </p><p>Thanks in advance, </p><p>jvleon </p>


created: 2021-10-13T10:13:32-07:00
updated: 2021-10-13T10:13:32-07:00
title: Logging in to Fifth-Third website
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: rustic39
content:
<p>I'm no longer able to log in to the Fifth-Third Bank website using Firefox (Mac). It worked fine up until a week (maybe two) ago; now I get an error message. Safari still works OK.  </p><p>Thanks - </p><p>Gene Hawkins </p>


created: 2021-10-13T09:47:49-07:00
updated: 2021-10-13T09:53:31-07:00
title: weather location
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1450678;
creator: walsh313
content:
<p>I have recently been unable to change the default location of my weather to Red Deer. It comes up as Fort Sask and I have not even been there! I have had Geek Squad and Best buy look into this for me and even they, after uninstalling and reinstalling Firefox have been unable to change this. Can you assist please? </p>


created: 2021-10-13T09:44:44-07:00
updated: 2021-10-13T10:27:26-07:00
title: Missing vertical scroll bar in some websites
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1450679;1450692;
creator: jpadeutsch
content:
<p>Today I have needed to access a couple of things on <a href="http://WhatsApp.Com" rel="nofollow">WhatsApp.Com</a> On Firefox they have no vertical scroll bar although one is needed. But on Chrome they do have a scroll bar.  Any suggestions for getting the scroll bar back on Firefox. All other websites seem to be ok. </p>


created: 2021-10-13T09:32:29-07:00
updated: 2021-10-13T09:34:14-07:00
title: Firefox Borders on second monitor
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1450671;
creator: dhruv261dhiman
content:
<p>A maximum number of times when I full screen Firefox some of its border also displays on the second screen I use which is rather annoying.  </p><p>Is there a way to fix the problem?  I've also uploaded an Image showing the same, I know the background and the borders look kind of the same but that is the Firefox border above the Sony logo. </p>


created: 2021-10-13T09:29:33-07:00
updated: 2021-10-13T11:29:52-07:00
title: Error en descarga de Archivo en exell y otros formatos.
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: es
answers: 1450715;
creator: jlgaitanl
content:
<p>Al tratar de exportar una archivo a Word, Excell Etc. da un error de segurirdad:  "Archivo no descargado: Riesgo Potencial de Seguridad. </p><p>Este problema no se daba con anterioridad.    La pagina de la cual estoy tratando de descargar es segura.  Es la página del sistema de mi trabajo.  </p><p>Si insisto y descargo el archivo lo descarga pero modifica y elimina la información.  </p><p><br> Gracias por su ayuda. </p>


created: 2021-10-13T09:10:42-07:00
updated: 2021-10-13T09:10:42-07:00
title: CTRL_DOWN in Firefox Occasionaly(very frequently)
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: siddharth16092003
content:
<p>For every keypress there is a keydown and keyup... But Firefox seems to do something and make the CTRL_DOWN to be on ....which results in opening a newtab when i press T(without touching ctrl key) ...and all other ctrl shortcuts are executed when i try to type into the adressbar....lately this has been happening very frequently and i am super annoyed, i recently switched to firefox, i want to stick to firefox, but this bug is bugging me out, this never happened anywhere else , like chrome or anyother program </p><p>not only that , firefox shows a rectangular animation on cursor when i pinch in or out on my touchpad </p><p>and there is one more issue, where it suddenly starts scrolling in the opposite direction when using two finger scroll on touchpad.. </p><p>pls fix this , i really really dont want to go back to chrome,,, please , i really like firefox lockwise and pocket and firefox as a whole even on my android. pls fix this. </p> <ul><li>Info: Firefox Version : 93(x64), extensions enabled :ublock origin </li></ul> <p>about:config touched : no sir fresh install of both windows10 and firefox : yes sir using sync : yes sir are you in a relationship : no sir(sir you actin sus!) are you annoyed and want to smash your laptop bcz of this : YES! sir does firefox feels slower than chrome on the same machine? : yes sir but you still want to stick to firefox : yes sir(*crying) </p>


