# 2021-yearly-ff-questions-en-us

created: 2021-01-10T13:19:19-08:00
updated: 2021-01-10T13:19:19-08:00
title: Probable very small error in Firefox
tags: desktop;other;escalate;developer;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: erik.christensen
content:
<p>Hello, </p><p>I think I have discovered a hidden, rather small error in Firefox. </p><p>If I load my website: <a href="http://ECstep.com" rel="nofollow">ECstep.com</a> (the homepage of my site) and click the cholesterol picture or the trans fat picture, you should go to:  <a href="https://ecstep.com/fat/#cholesterol" rel="nofollow">https://ecstep.com/fat/#cholesterol</a> or <a href="https://ecstep.com/fat/#trans%20fats" rel="nofollow">https://ecstep.com/fat/#trans%20fats</a>. respectively, but instead you go to the bottom of the <a href="https://ecstep.com/fat/" rel="nofollow">https://ecstep.com/fat/</a> after a temporary glimpse of the right position on the page. However, if you click the fatty acids picture on the homepage you are transferred to the correct place: <a href="https://ecstep.com/fat/#fatty%20acids" rel="nofollow">https://ecstep.com/fat/#fatty%20acids</a> and stay there. </p><p>I have tried Google Chrome and Microsoft Edge and these browsers do not produce the same problem. For that reason I think the problem lies in Firefox and not in my website code.  </p><p>I hope this information is useful to you. </p><p>Best regards, </p><p>Erik Christensen </p>


created: 2021-01-10T13:16:09-08:00
updated: 2021-01-10T14:28:58-08:00
title: Sync from but not to device
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1382895;
creator: CrashWave
content:
<p>Hello Is there a way to sync from a device but not to it? I want to be able to see the bookmarks, tabs, history and possibly extensions on my work computer but I do not want my tabs, bookmarks or extensions from my personal devices to sync on the work computer. Is this possible? If not, is there a way, for example, if I use a separate account for work to send/merge the bookmarks and tabs to my personal account? </p>


created: 2021-01-10T12:12:34-08:00
updated: 2021-01-10T12:26:34-08:00
title: Page prevention
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382872;
creator: Terrysutt
content:
<p>When I try to log in to my Virgin Media account,I receive the message"Firefox prevented this page from loading automatially,"When I click on "allow"nothing happens,can it be disabled for this page? </p>


created: 2021-01-10T12:01:01-08:00
updated: 2021-01-10T12:01:01-08:00
title: you fascist pos
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: jlawrenzi
content:
<p>How dare you censor Americans...who the hell do you think you are? I have been a loyal mozilla supporter for years....never again! </p>


created: 2021-01-10T11:52:42-08:00
updated: 2021-01-10T14:21:51-08:00
title: Firefox keeps taking me to Yahoo search despite Google being the choice
tags: windows-7;desktop;firefox-680;
product: firefox
topic: other
locale: en-US
answers: 1382864;1382878;1382892;
creator: info4472
content:
<p>Hi guys, I'm on Firefox QUantum 68.11.Oesr and I have a problem with my searches. NO matter what I do, it keeps taking me to Yahoo search which I hate but I can't figure out how to fix that. I've had that happen before and a buddy helped me fix it but I can't get hold of him. </p><p>Google is set in the options so that's not the problem. This is driving me nuts 'cause I search for stuff frequently and I hate Yahoo. </p><p>Thanks </p><p>George </p>


created: 2021-01-10T11:49:58-08:00
updated: 2021-01-10T14:32:46-08:00
title: Unknown website keeps stopping Firefox and locking up my computer
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1382897;
creator: mjeanniehen
content:
<p>When I am scrolling through a website, reading articles, etc., I get a message in yellow at the top of the page with the image of a robot telling  me that a website has interrupted Firefox with an option to wait, or stop it.  This happens frequently, especially if I am scrolling through news pages etc., deleting History and Cookies on my computer doesn't seem to help. </p>


created: 2021-01-10T11:43:03-08:00
updated: 2021-01-10T13:15:02-08:00
title: Is there a way to have a background image on the home page and new tabs?
tags: windows-7;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1382880;
creator: tom232
content:
<p>I'd like to be able to set a background image in Firefox in new tabs and on the blank home page but for some reason I'm unable to do so... </p><p>I tried following the instructions on this page: </p><p><a href="https://superuser.com/questions/1495946/how-do-i-change-the-background-image-of-home-page-in-firefox" rel="nofollow">https://superuser.com/questions/1495946/how-do-i-change-the-background-image-of-home-page-in-firefox</a> </p><p>but my new tabs and homepage still come up as blank white.  Is there a way to tell if Firefox is even looking at the css file? </p><p>I'm using Windows 7 and Firefox 84.0.2 (64 bit) </p><p>Thank you in advance! </p>


created: 2021-01-10T11:24:31-08:00
updated: 2021-01-10T14:33:34-08:00
tags: windows-7;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382898;
creator: lightomine
title:
After latest update Firefox displays "web page slowing down brower" every time I make a Facebook Post

content:
<p>First of all wow, it's frustrating that is it this difficult to report issues and get help with Firefox. That being said, beginning 1/8/2021 every time I try to create a post with images on Facebook, Firefox displays the "a web page is slowing down your browser" error. Waiting does nothing and if I stop it, I can't make the post. I use Facebook heavily for business so this is a MAJOR issue. Clearing the cache, cookies, and site data does NOT fix the issue. I've not had an issue with this before now, and I've been using Firefox for years. I have been using the Facebook container for several months, but this is the first I've had an issue. Is this a Firefox issue, or a Facebook issue? Please help, this issue is getting annoying enough that I  have to use a different browser and I don't like doing that. </p><p>Thank you </p>


created: 2021-01-10T11:23:46-08:00
updated: 2021-01-10T11:23:46-08:00
title: Why does not backup profile apply when I paste it?
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: _firefox_account
content:
<p>Hello </p><p>Before making a PC factory reset, I made a copy/backup of the Firefox profile I had. I have simply made a copy-paste of the folder. </p><p>Now I am hoping to apply it in a virtual machine, so I have 2 profiles, one on my host after reset, and the previous one on the VM which is before the reset. </p><p>So, in the VM I installed FF, and I copy-pasted the old profile inside the new FF profile folder..but just nothing happens. </p><p>At least I want it to read my bookmarks and extensions, but it is supposed to read or access it completely. What am I missing here ? </p>


created: 2021-01-10T11:17:15-08:00
updated: 2021-01-10T12:01:53-08:00
title: Tab crash on startup: Linux on ARM64
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382866;
creator: pbrown12303
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1320369" rel="nofollow">/questions/1320369</a>]</i><br> I am running Ubuntu (via UserLAnd) on a Galaxy Tab S7+. Everything on the system has been upgraded to current. When I start Firefox, every tab that opens crashes (even the crash report tab). When I look at the command line, I see: </p><p>pbrown@localhost:~$ firefox [31977, Main Thread] WARNING: read-only dup failed (Permission denied); not using memfd: file /build/firefox-aGHZQJ/firefox-84.0.2+build1/ipc/chromium/src/base/<a href="http://shared_memory_posix.cc:243" rel="nofollow">shared_memory_posix.cc:243</a> </p><p>(/usr/lib/firefox/firefox:32065): Pango-WARNING **: 19:10:23.135: failed to create cairo scaled font, expect ugly output. the offending font is 'DejaVu Sans 9.9990234375' </p><p>(/usr/lib/firefox/firefox:32065): Pango-WARNING **: 19:10:23.135: font_face status is: file not found </p><p>... and a lot more of the same. I did a little reading and it looks like there's an issue with the sandbox on the ARM64 architecture, but I'm not sure how to address it. Any suggestions? </p>


created: 2021-01-10T11:12:38-08:00
updated: 2021-01-10T11:23:37-08:00
title: 6 months of Firefox Crashing at all times
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382860;
creator: eddiesanyer
content:
<p>I have read and tried everything recommended to fix this problem, Firefox just keep crashing UN-expectaly every time I try to use it, what is the issue and why I can not resolve it, Help! </p>


created: 2021-01-10T11:11:56-08:00
updated: 2021-01-10T11:11:56-08:00
tags: desktop;download-and-install_1;windows-10;
product: firefox
topic: download-and-install
locale: en-US
creator: Ulrich1
title:
Firefox Updates regularily break SAP Employee Self-Service functionality on all company laptops - how to prevent firefox to update or rollback updates?

content:
<p>Firefox Updates regularily break the complete SAP Employee Self-Service (ESS) functionality on all company laptops - how to prevent Firefox to update or rollback updates? Best solution would be one that each employee can do without admin rights! Thanks &amp; Kind regards! </p><p>Background Info: Since Firefox does not support SAP apps eg. Employee Self Service (ESS) we need to use IE for that. But unfortunately Firefox Updates even destroy IE functionality for SAP ESS.  What happen is, that IE crashes and Firefox is opened! (Eventhough firefox is not standard browser! It's chrome!) Only solution is to completely remove all firefox installations company wide from all employee laptops! Until then, we have after each (enforced) firefox update enormous traffic on our first level support hotline. </p><p>Thus: How can Firefox Updates be permanently prevented? Or how can Firefox Updates be reversed (without Admin rights) by enduser without IT Support!? </p>


created: 2021-01-10T10:59:31-08:00
updated: 2021-01-10T13:49:15-08:00
title: SIGNON.TXT
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382885;
creator: ours75018
content:
<p>bonjour, </p><p>je recherche un ancien mot de passe stocké dans un fichier signon.txt </p><p>comment puis je faire pour le récupérer ? </p><p>Merci à vous </p>


created: 2021-01-10T10:47:39-08:00
updated: 2021-01-10T10:47:39-08:00
title: reCaptcha concerns
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: natteron
content:
<p>Does Firefox protect against the kind of data-gathering that reCaptcha does? More sites are requiring that checkbox, and I'm reluctant to use it. </p>


created: 2021-01-10T10:21:05-08:00
updated: 2021-01-10T14:16:49-08:00
title: Create a group of related tabs
tags: desktop;tabs;windows-10;firefox-840;firefox-8402;
product: firefox
topic: tabs
locale: en-US
answers: 1382849;1382889;
creator: tech23
content:
<p>I have open half a dozen or so tabs related to one subject. I would like to put them all into one "super tab", such that only the super tab shows as an open tab. Then, by clicking on that tab, it would show the tabs within it, any one or more of which could be selected. Is this possible, and if so how is it done? Perhaps there's an add-on or extension that would do this. </p><p>I have already created a multi-tab bookmark that sorta, maybe accomplishes the same thing. But it's not as convenient as what I envision as described above. </p><p>Thanks for any advice or words of wisdom. </p>


created: 2021-01-10T10:16:13-08:00
updated: 2021-01-10T13:08:32-08:00
title: Firefox download speed is less than 0.1% of my internet speed
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382862;1382879;
creator: gmtkacz
content:
<p>Hey guys! I recently switched to Firefox from Chrome and I'm loving it except for the fact that download speeds are <em>really</em> slow. I have a internet speed of 360Mb/s and yet Firefox will download most stuff at ~500Kb/s. In other places like Steam my download speed is around 10% of internet speed (so today it would be around 36Mb/s) but Firefox is really slow. I did some research and used some console commands and uninstalled some extensions but to no avail. Thanks for your time! </p>


created: 2021-01-10T09:19:03-08:00
updated: 2021-01-10T09:19:03-08:00
title: Cancelling & Deleting FireFox from all Aps
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: cmfouts
content:
<p>Your company's and your employee's attitude toward free speech, our Constitution and the Bill of Rights is wrong and borderline criminal. </p><p>I'm deleting your app from all devices and praying for all of you. God Bless the USA </p>


created: 2021-01-10T09:05:49-08:00
updated: 2021-01-10T09:05:49-08:00
title: Mots de passe
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: bruno.coissard
content:
<p>Bonjour. Merci pour cet excellent navigateur, version 84.0.2 (64 bits). J'ai défini un mot de passe général pour accéder à tous les mots de passe enregistrés dans Firefox. Donc, je ferme Firefox et je le relance. La première fois j'entre le mot de passe principal et j’accède à tous mes mots de passes enregistrés. Très bien. Mais lorsque je ferme l'onglet "Identifiants et mots de passe" et que je retourne dans le menu "Identifiants et mots de passe", l'onglet s'ouvre à nouveau sans me redemander le mot de passe principal ! Donc en accès libre... Tant que Firefox n'a pas été fermé et ré-ouvert, les mots de passe restent en accès libre à quiconque... Il semble que cela soit anormal ? Voilà, bonne continuation à vous. Cordialement, B. COISSARD </p>


created: 2021-01-10T08:57:15-08:00
updated: 2021-01-10T09:35:46-08:00
title: Password Manager
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1382834;
creator: michaellyoder
content:
<p>I can  manage my synced passwords that were synced through Google Chrome browser if I sign into my Google account on <a href="https://passwords.google.com/" rel="nofollow">https://passwords.google.com/</a> </p><p>Does Firefox have any website like that for managing synced passwords? </p>


created: 2021-01-10T08:56:32-08:00
updated: 2021-01-10T09:50:18-08:00
title: www.medicare.uhc.com/aarp
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382837;
creator: dianesolty
content:
<p>I can sign into <a href="http://medicare.uhc.com/aarp" rel="nofollow">medicare.uhc.com/aarp</a> but once I am in the site anything I try to do I am signed out. I don't have this issue with Microsoft Edge so the problem seems to be Firefox.  I have tried to change privacy settings but nothing seems to work </p>


created: 2021-01-10T08:45:28-08:00
updated: 2021-01-10T08:45:28-08:00
title: Several Tumblr functions not working: "Error loading forms"
tags: mac-os;desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
creator: themadwit
content:
<p>When posting or reblogging on Tumblr, I receive the following error message: "Error loading forms / Hmm. This doesn't seem to be working. Please try again?" </p><p>It's working normally on Safari on the same machine, so it seems to just be Firefox. I've tried disabling various plugins, but I can't tell what's up.  </p><p>The "Inbox" page also has some of its functionality hidden. (The top right navigation has disappeared, and the buttons to answer "asks" have disappeared.) </p><p>Thanks so much, friends! </p>


created: 2021-01-10T08:41:05-08:00
updated: 2021-01-10T14:47:51-08:00
title: Firefox 64 (Latest) on Win10 spawns 1000 cache profiles
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382900;
creator: Jimbo100
content:
<p>I've been familiar with how FF works on Win7 for years. I know how and where its profiles and configs are stored and have reinstalled FF and recovered settings from the previous profiles. </p><p>I'm new to Windows10 64, don't really like it but it's embedded in an Intel nuc box. I have trusted file cleaner apps I use to clean unwanted temp files (except important FF profiles which are whitelisted from cleaning). On Win 7 I know roughly what the cleaner will find and remove.  </p><p>I cleaned Win10 64 with the latest FF update installed (I don't think it's the update) and found over 1000 temporary files. The file path is Users\username\Appdata\local\Mozilla Firefox\Profiles\profile number\ default-release\cache2\entries. They are all small files and not the main default or custom profile I'm used to seeing.  But they keep growing in number! </p><p>I know Win10 has account and file security protection which gets in the way and wthout changing ownership of this temp folder and sub folders, there is no admin user access. </p><p>Can anybody help me understand what I'm seeing.  Are these FF profiles in cache2 temporary and not being deleted on exit due to Win10 file protection, or some other reason? </p><p>Thanks </p>


created: 2021-01-10T08:05:53-08:00
updated: 2021-01-10T08:05:53-08:00
title: Me ha desaparceido la barra de herramientas de marcadores
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: es
creator: julioalberto_mj
content:
<p>Hola buenas, </p><p>Esta es la primera vez que pongo una pregunta por aquí pero es que ya no sé que hacer. </p><p>Hoy he actualizado el Firefox y al volver a inicarlo he visto que me ha desaparecido los marcadores (he adjuntado una imagen). Intenté restaruar a partir de una copia de seguridad pero me apareció el mensaje "Incapaz de porcesar el archivo de la copia de seguridad" (como en la otra imagen adjuntada). </p><p>Adicionalemente tampoco me deja agregar marcadores nuevos ni borrar viejos. </p><p>He visto algunos temas por aquí que más o menos comentan mi problema pero no estoy seguro de que sea lo mismo, además que me da miedo meterme a borrar o modificar carpetas por si lo acabo empeorando. </p><p>¿Alguien le ha pasado lo mimso o podría darme algún consejo? </p>


created: 2021-01-10T08:01:36-08:00
updated: 2021-01-10T13:21:09-08:00
title: Automatic Change in Preferences/Search Engine every week?
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382838;1382850;1382881;
creator: akeiser1
content:
<p>Every week, at the same time,Firefox changes the search engine in my preferences automatically from Google to Search Marquis, and it also deletes the bookmark for my homepage. How do I stop this from happening? I keep resetting my preferences, but a week later Firefox changes it again. </p>


created: 2021-01-10T07:25:29-08:00
updated: 2021-01-10T07:25:29-08:00
title: Opening (not saving) files on Mac still saves in Downloads folder
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: edsjnexus
content:
<p>Hey guys, </p><p>Just switched over to Mac, trying to work out how to set it so that when you click 'Open File' rather than 'Save File' it only downloads a temporary file and opens it for you (like it does in Windows and like it's meant to do as the support pages have said) however on my laptop it now saves properly to the Downloads folder and stays there after I close the file rather than deleting it - does anyone know how to fix this? </p><p>Thanks in advance! </p>


created: 2021-01-10T07:22:29-08:00
updated: 2021-01-10T15:06:23-08:00
title: RE: Setting doesn't work for Downloads
tags: desktop;customize;windows-10;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
answers: 1382906;
creator: gcarlislemd
content:
<p>I love Firefox but I'm having some issues with some features.  </p><p>The feature I'm commenting today is the downloading files feature.  </p><p>In the settings, it says always ask where to download but this feature is not working properly.  </p><p>Can you look at this? </p>


created: 2021-01-10T07:18:19-08:00
updated: 2021-01-10T07:18:19-08:00
title: "Firefox Can't Open This Page" on icloud.com
tags: desktop;websites;windows-10;icloud;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
creator: benjamin.hull
content:
<p>I've Disabled all my extensions and disabled Enhanced Tracking Protection and this issue still persists, any ideas on how to fix this? </p><p>I've attached a picture and my Troubleshooting Information. </p>


created: 2021-01-10T06:38:27-08:00
updated: 2021-01-10T09:56:04-08:00
title: History "Last 7 days History"
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1382839;
creator: watermelonco2
content:
<p>Please help me. History "Last 7days History" shows "403 Forbidden","Apple official services". I try to  "Right-click" then "Forgot About This Site" that recently teach me this sight,is not work. I try open it then "clear recent History" is working OK to eliminate from "Today". But "Last 7days History" gain one and stay there. Is it like computer virus?  I click "select all" =450 of them now there. Please let me know how to remove them. never glow up themselves but weird. Thank you very much. </p>


created: 2021-01-10T06:37:15-08:00
updated: 2021-01-10T10:59:17-08:00
title: Prove your Human popup
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382840;1382857;
creator: majsea
content:
<p>I am having a problem with a prove you are human popup, It is only effecting  my banks login page( I have enclosed  a image of the popup) </p><pre>  Which is <a href="https://wwwrbsdigital.com/default.aspx" rel="nofollow">https://wwwrbsdigital.com/default.aspx</a>, I have traced the problem back to config setting in firefox, the setting is  webgl.disabled,  when I disable this webgl I get the popup, if enable webgl there is no popup. I’ve tried running  different malware programs and I’ve also tried removing firefox completely and reinstalling firefox. Can anybody advise me in how to remove this popup. </pre>


created: 2021-01-10T05:24:50-08:00
updated: 2021-01-10T06:13:26-08:00
title: AVG and mozilla thunderbird
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1382803;
creator: walter.s-sifi
content:
<p>AVG migrates my mozilla thunderbird from version 60.5.3 to 78.4.3 and I do not know how to avoid that. Version 60.5.3 is not compatible to 78.4.3 and I would have to start my thunderbird from new  and would loose all my data (adresses, emails etc.). So I install version 60.5.3 from my downloads and all works fine again till AVG does it again. So either how can I tell AVG to leave my thunderbird in peace or how kann I migrate my data from 60.5.3 to 78.4.3 wich would of course be the better solution. </p>


created: 2021-01-10T05:14:40-08:00
updated: 2021-01-10T09:58:47-08:00
title: Unable to open Add-ons Manager from Firefox menu
tags: windows-7;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1382807;1382841;
creator: tbimail123
content:
<p>I want to see/manage some added extensions on Firefox on my PC (Windows 7), but after clicking the menu button and add-ons icon appears a blank tab (about:blank), so I not only can't select Extensions manager, bur can't see anything there. Failed also to open Extensions &amp; Themes from Menu - Options (about:preferences).  Please advise how to proceed. Thank you. </p>


created: 2021-01-10T05:03:06-08:00
updated: 2021-01-10T05:13:09-08:00
title: Dear FireFox Your Browser Is Blocking My Audio Coming From Live365.com/
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382785;
creator: stonemichaelnow
content:
<p>Dear FireFox Your Browser Is Blocking My Audio Coming From <a href="http://Live365.com/" rel="nofollow">Live365.com/</a> </p>


created: 2021-01-10T04:51:43-08:00
updated: 2021-01-10T04:51:43-08:00
title: Problem with popup
tags: desktop;privacy-and-security_1;windows-10;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
creator: jkrautlarger42
content:
<p>I refreshed my browser (84.0.2) 64bit, and now I can't save passwords because when I try I get a popup asking for a lockwise password.  I have not implemented lockwise  so what do I have to do to get rid of the popup? </p>


created: 2021-01-10T04:43:02-08:00
updated: 2021-01-10T05:14:14-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382787;
creator: GeneWo
title:
"We work to ensure the internet remains a public resource that is open and accessible to all." I guess that doesn't mean anything.

content:
<p>"We work to ensure the internet remains a public resource that is open and accessible to all." I guess that doesn't mean anything. Just waiting to be censored. </p>


created: 2021-01-10T04:15:33-08:00
updated: 2021-01-10T06:20:37-08:00
title: https://www.puffin.com
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1382806;
creator: cheri2055
content:
<p>i have this blocked in my router and on my websites for my pc and it stills keeps coming up when in facebook only on foxfire. What gives. </p>


created: 2021-01-10T03:44:03-08:00
updated: 2021-01-10T14:35:31-08:00
title: Can't Save Web page Images via Tools > Page Info > Media > Select All > Save As
tags: windows-7;desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1382899;
creator: cy3989
content:
<p>Bulk web page Images Download via Tools &gt; Page Info &gt; Media &gt; Select All &gt; Save As - no longer works as it did in previous versions of Firefox.  Now, when trying to download all images on a web page all at once via Tools &gt; Page Info &gt; Media &gt; Select All &gt; Save As - When clicking the Select All button a new window opens up but no images have been selected (highlighted in blue) so when Save As button is selected a new window opens asking which folder to save the images to and after selecting the folder nothing happens (no images are saved). This procedure for saving all images on a web page worked just fine in previous versions of Firefox, but now it no longer works. I don't know if this is a bug or coding error or if it has been done intentionally for some strange reason. </p>


created: 2021-01-10T03:36:46-08:00
updated: 2021-01-10T05:36:33-08:00
title: Site not support in firefox
tags: windows-7;desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1382788;1382797;
creator: rajbanerjee1970
content:
<p><a href="https://meragana.com/" rel="nofollow">https://meragana.com/</a> </p><p><br> Unfortunately MeraGana web player is not supported by your current browser. </p><p>MeraGana web karaoke player makes extensive use of modern web technologies to bring you the best features and audio quality possible, but unfortunately not all browsers support these features. </p><p>Here's a list of browsers which tested to work fine: - Chrome (version 86+), download the Google Chrome browser - New Edge (version 86+), download the Microsoft Edge browser - Opera (version 72+), download the Opera browser </p><p>Here's a list of browsers which are officially *unsupported*: - Internet Explorer (all versions) - Safari (all versions) - Mozilla Firefox (all versions) - All mobile browsers (but we have apps!) Download from Apple App Store and Google Play Store </p>


created: 2021-01-10T02:47:27-08:00
updated: 2021-01-10T02:47:27-08:00
title: Address doesn't autofill or appear in Top Sites after removing from history
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: ocjodgfheudjsfrwjo
content:
<p>I clicked on a video in YouTube that I didn't want to have in my history. After navigating to the History sidebar, I right clicked it and clicked on "Forget About This Site". This was a mistake, apparently I needed to click on "Delete Page" instead, now my long rich history with YouTube is gone, but that's beside the point. </p><p>Now even after accessing the site numerous times, the address bar refuses to autofill after I press a 'y', and it doesn't come up on the Top Sites in the homepage, like it was blacklisted somehow. The autofill works with other sites. I have no other website starting with 'y' which makes it search for 'y' in the search engine when I press enter. 'browser.urlbar.autoFill' is set to 'true'. </p>


created: 2021-01-10T02:17:51-08:00
updated: 2021-01-10T05:17:43-08:00
title: mozilla profile may be missing or inaccessible....windows 7 32 bit.
tags: desktop;fix-problems;windows-10;firefox-800;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382789;
creator: nitinbasu
content:
<p>each time we try opening mozilla firefox an error message splashes stating profile may be missing or inaccessible.solutions already tried 1)deleted profile.ini file 2)created new profile through firefox.exe -p.. 3)tried uninstalling firefox and reinstalling upgraded version e.g ver 56,65,80 after installation of firefox 80 new error msg comes stating an instance of mozilla firefox is already running it needs to be closed first. 4)even tried to use portable mozilla version 51 . any other solution or advice ? </p>


created: 2021-01-10T02:11:58-08:00
updated: 2021-01-10T02:11:58-08:00
title: search engine, limit answers
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: ades.sept
content:
<p>bonjour,  Je souhaite savoir s'il existe un moyen pour que les réponse à une recherche sur le net ne mentionne pas certains site, par exemple si je cherche "voiture" je ne veux pas que les sites de 'renault' figurent dans les réponses ? </p><p>hello,  I would like to know if there is a way for the answers to a search on the net not to mention some sites, for example if I am looking for "car" I don't want the 'renault' sites to appear in the answers? </p>


created: 2021-01-10T01:40:34-08:00
updated: 2021-01-10T12:21:22-08:00
title: Sem som no Youtube only with Firefox esr browser. Chromium está OK.
tags: linux;desktop;fix-problems;needsinfo;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1382774;1382870;
creator: curyjorge98
content:
<p>Bom Dia, </p><p>Estou usando Firefox ESR 78.6.0 (32bits) num Raspberry PI 4 8 GB S.O. PI OS 32 bits, todo atualizado. </p><p>Quando assisto vídeos no Youtube a maioria dos vídeos ficam se som algum. creio que dependa do codec. </p><p>Já desativei a aceleração por hardware, mas continua </p><p>Exemplo de vídeo sem som: <a href="https://www.youtube.com/watch?v=K_HuNWjWuqY&amp;t=468s" rel="nofollow">https://www.youtube.com/watch?v=K_HuNWjWuqY&amp;t=468s</a> </p><p>Exemplo de vídeo com som: <a href="https://www.youtube.com/watch?v=Q3-3x8tPmTw" rel="nofollow">https://www.youtube.com/watch?v=Q3-3x8tPmTw</a> </p><p>Preciso do Firefox nesse computador, que uso 24/7, pois tenho uma conta em cada browser. </p><p>Já cheguei a rodar Ubuntu 20.10 - 64 bits e o Firefox não apresenta esse erro, mas as vezes o vídeo fica lerdo e com som todo distorcido, horrível.  </p><p>Espero que tenha solução, </p><p>Grato, </p>


created: 2021-01-10T01:15:31-08:00
updated: 2021-01-10T01:15:31-08:00
title: Падают вкладки
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: sr
creator: andreewish74
content:
<p>Падают вкладки на браузере, Ява скрипт включён, автоматические настройки прокси тоже, но вкладки падают всё равно как решить эту проблему? </p>


created: 2021-01-10T01:11:17-08:00
updated: 2021-01-10T05:20:09-08:00
title: trying to find passwords that are linked to my emails
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1382790;
creator: Choasmayham
content:
<p>I I'm having a very hard time remembering the passwords see my emails I'm also forgetting the spelling of my emails </p>


created: 2021-01-10T00:20:20-08:00
updated: 2021-01-10T00:56:44-08:00
title: How I can reopen my website in Mozilla Firefox?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1382758;
creator: ecoqueenslander
content:
<p>Hi there! I have been using Mozilla Firefox since so long but I am facing problems in opening up my website, I have not made any changes, I have cleared all the caching plugins, but still occurring the same issue, the website is opening in any other browsers like Google Chrome and Internet Explorer as well, I'm using Windows 10, how I can get rid of all this? Please help me regarding this issue. my website is <a href="https://ecoqueenslander.com/" rel="nofollow">https://ecoqueenslander.com/</a> Thanks in advance </p>


created: 2021-01-09T23:53:17-08:00
updated: 2021-01-10T10:40:13-08:00
title: HDR support in Firefox
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382852;
creator: fedor.shine
content:
<p>Hello </p><pre> Can you tell me if FireFox has HDR support? </pre> <p>In Chrome everything works, in FF for some reason not. The monitor supports HDR, I watch videos on Youtube </p><p>Thanks </p>


created: 2021-01-09T23:13:27-08:00
updated: 2021-01-10T15:07:24-08:00
title: Instagram issues
tags: windows-7;desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1382791;1382907;
creator: FireFoxFan1
content:
<p>Hello, </p><p>After the latest updates, whenever I attempt to navigate to someone's instagram account from a hyperlink or even typing it directly into the browser bar, I get the picture below 9 out of 10 times. I imagine it has something to do with cookies and how Firefox has changed their default settings or something, but I'd rather not have to delete my browing history, data and specific Instagram cookies every time I want to search instagram pages. Is this happening to anyone else? </p>


created: 2021-01-09T22:54:50-08:00
updated: 2021-01-10T01:21:46-08:00
title: Auto download without consent on some malicious websites
tags: desktop;malware;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1382763;
creator: whyusesuchanameXP
content:
<p>(Automatic translation in English )  As what happened in the title, when I was collecting information on the internet, the webpage was redirected twice to a malicious website.  And then I closed an advertising module with "X " in the center of screen, my firefox started to automatically download apk files from a webpage </p>


created: 2021-01-09T21:53:47-08:00
updated: 2021-01-09T21:53:47-08:00
title: Account Deletion
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
creator: michaellyoder
content:
<p>I have forgot my password to my account and also lost the 2FA codes. <strong>Since I have no longer access my account, I want Firefox to delete my account.</strong> I used a backup email on that account. I tried to open a new Firefox account with that backup account, but I wasn't allowed to create a new account with that backup email address.  </p><p>I can provide you my national ID,passport and other ID cards to prove that <strong>I am the real owner of the account</strong>. </p><p>You can even video call me if you want but please delete my account so that I can open a new account with those emails. </p>


created: 2021-01-09T20:40:44-08:00
updated: 2021-01-09T21:41:40-08:00
title: Censorship. Are you really censoring Conservatives? If you are, I will drop you entirely.
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1382732;
creator: cayjr1
content:
<p>I see claims on the Net you are going to surprise Conservatives? Is his true? If I try is I am disgusted, truly horrified. Please let me know ASAP </p>


created: 2021-01-09T19:50:22-08:00
updated: 2021-01-10T01:48:55-08:00
title: How to customize the theme in Firefox ?
tags: linux;desktop;tips;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1382769;
creator: aahnikdaw
content:
<p>I want a white background for settings, but a dark top bar. </p><p>I seem to find no way to do this. </p><p>Take a look at my chrome vs firefox. </p><p>I want my firefox to look like the chrome.  </p><p>take a look at images attached. </p><p>thanks </p>


created: 2021-01-09T18:38:25-08:00
updated: 2021-01-09T18:38:25-08:00
title: Need adult supervision to run the company
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: kcknutson
content:
<p>You should really hire adults to run the place.   All types of political views use your products.  I for one have used your product since before it actually worked well.  But through the years I endured the issues to stay loyal and help the cause to improve your browser usage numbers.   Based upon your recent announcement I am more than happy to move on to something else for my browser needs,  so you can enjoy your dropping product usage percentage world wide.  Given the current days and the "children" running various companies you won't be alone at the bottom.  i am sorry to see your years of work flushed because you want to get political and threaten retaliation on those who don't hold your views   I just wonder which group you will determine should be blocked next.   I am moving on to a browser company that doesn't care what the people who use their product believe or their political persuasion.  By the way, I have technical support influence on a wide number of sites and people.   My recommendation to them will be to discontinue use of your product to avoid future issues with their political beliefs.  Hopefully  those exiting your product won't become exponential and you'll have a chance to hire "adults" to run your business, if you get a second chance. </p>


created: 2021-01-09T18:35:13-08:00
updated: 2021-01-09T18:35:13-08:00
title: Jonatan
tags: desktop;sync;
product: firefox
topic: sync
locale: es
creator: the.awakening.comes
content:
<p>Hola! No se si a alguien mas le ha pasado, pero hace poco formatee mi pc e instale firefox denuevo como he hecho varias veces, nunca antes habia tenido problemas con que Sync me levante los marcadores, contraseñas y demas, pero esta ultima vez no me sincroniza nada. Es como si se hubiese borrado todo lo que guarda la cuenta. Si alguien le paso y logro solucionarlo le estoy inmensamente agradecido si puede compartirme lo que hizo. Mil gracias a tod@s los que leyeron esto. </p>


created: 2021-01-09T18:33:48-08:00
updated: 2021-01-10T13:55:11-08:00
title: Cursor hand symbol
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1382745;1382747;1382842;1382887;
creator: KatePW
content:
<p>When using my cursor and I want to select, a hand symbol appears.  The symbol is too large and covers the text underneath.  How can I get rid of the hand symbol? </p>


created: 2021-01-09T18:04:13-08:00
updated: 2021-01-09T22:05:34-08:00
title: firefox is incorrectly saving non-webp images as webp
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382689;1382697;1382709;1382711;1382713;1382715;1382730;1382734;1382736;1382737;
creator: kassokiller
content:
<p>i am trying to save <a href="https://preview.redd.it/8i4320q0p9941.jpg?width=960&amp;crop=smart&amp;auto=webp&amp;s=47ae6d7628e439b5f744cd13802b96635106ba08" rel="nofollow">this image</a> in the original file type, however firefox incorrectly saves as webp. now, you will help me disable this. about:preferences webp alterations do nothing. </p>


created: 2021-01-09T17:59:01-08:00
updated: 2021-01-09T19:00:37-08:00
title: Background when in FireFox browser
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1382691;1382702;1382708;
creator: wingin_it2
content:
<p>The background color on all the pages in Firefox is now white, it was not like this before, not sure if I clicked on something to make it change or not but it is blinding to open my web browser now. How can i change it back to black or make it dark gray? I have tried going to the options page, (which by the way is black but not the rest of the pages). Your help would be greatly appreciated. </p>


created: 2021-01-09T17:53:06-08:00
updated: 2021-01-09T18:54:09-08:00
title: Moving Off of ESR Channel
tags: mac-os;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
answers: 1382707;
creator: jammfic
content:
<p>I have a Mac system that has been on OS X 10.11.6 for a long time, and was switched to the ESR channel when the release channel no longer supported this version.  I have finally been able to update that system to something later (Mojave, 10.14.6) and want to restore Firefox to the release channel.  How do I do this and preserve all of the Firefox settings, history, etc.?  Won't installing a fresh copy of Firefox wipe all that out?  Thanks for any help you can provide. </p>


created: 2021-01-09T17:16:01-08:00
updated: 2021-01-09T17:16:01-08:00
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: ankrnl01
title:
Re-Installing Mozilla - Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

content:
<p>I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." ---  </p><p>I read thru the different support forums and tried various answers/suggestions - no luck. Bottom line, I have uninstalled the browser, deleted all the old Mozilla folders from the machine and downloaded the .exe to try to re-install the browser. However, the installation crashes at about 70% completion and I still get the message listed above. I am running on Windows 10 and the PC is up to date with all patches.  </p><p>I would appreciate if anyone can help me figure this issue out. </p>


created: 2021-01-09T17:08:12-08:00
updated: 2021-01-09T17:08:12-08:00
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: garlic1
title:
82 does not open most sites Want to run FireFox 78. FireFox was upgraded to 82. Want to go back, but SAVE active tabs.

content:
<p>This may be messy, sorry. I hated the new FireFox appearance, so stuck with 78 on MacOS 9. I never approved the update, but somehow, my FireFox upgraded after a crash. Of course, it gives me the constant : </p><p>Error code: SEC_ERROR_LIBRARY_FAILURE </p><p>I want to go back to 78. (I am aware of security considerations, I use other browsers for that.) </p><p>I tried reading the forums, but do not see this question. </p><p>I am hoping if I can log in to FireFox 82 to my account somehow, it will save the active tabs. (there are 100 active tabs yes, because of end of year issues) FireFox 82 cannot log in. </p><p>I saved my profile, ran 78 and it lets me log in, but with a new profile, so I cannot open previously open tabs. </p><p>So my question is: How can I import the active tabs and all bookmarks into FireFix 82? (assuming I need to do a reset?) How can I get the active tabs into FireFix 78? (preferred, as I do not like the new look in 79+) </p><p><br> thanks!!! </p>


created: 2021-01-09T17:07:41-08:00
updated: 2021-01-09T21:40:04-08:00
title: Updates disabled by your system administrator message appears when attempting to update.
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1382692;1382706;1382710;1382712;1382731;
creator: Bohemonde
content:
<p>Is this a Firefox or Win 10 issue? I am administrator and did not disable this feature. Dashboard no longer has options for downloads. Flags, "your browser is being managed by your organisation". When did this happen? Again is this a Firefox or Win 10 issue? </p><p>Thanks </p>


created: 2021-01-09T16:39:25-08:00
updated: 2021-01-09T22:47:45-08:00
title: firefox won't start in windows 7
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382676;1382755;
creator: chuckutzman
content:
<p>I can't get it to start any longer. It won't refresh, reload, reboot,reinstall-nothing seems to work. I can't delete my Profile because I can't start Profile Manager. I have flushed the dns &amp; reset the winsock. It has no effect. CC Cleaner can't find or fix the problem. Deleting &amp; reinstalling the program doesn't help. The program just won't start. What should I do? </p>


created: 2021-01-09T16:26:24-08:00
updated: 2021-01-09T18:46:32-08:00
title: Stop downloading PDFs and making URLs hard to find
tags: mac-os;desktop;beta;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1382682;1382688;1382690;1382703;
creator: dale5
content:
<p>Firefox Developer Edition 85.0b4, macOS 10.15 </p><p>If I <a href="https://www.google.com/search?q=facebook+and+the+future+of+fair+housing+online+filetype%3Apdf" rel="nofollow">Google for a PDF</a> and click a link, I get the Firefox download dialog.  If I select "Open with Firefox [Developer Edition]", the following things happen: </p> <ul><li> The PDF is downloaded to ~/Downloads </li><li> The PDF is opened in a new tab, with that new tab's location bar holding a file:///... URL to the downloaded PDF </li></ul> <p>What I would instead like to happen is: </p> <ul><li> The PDF is downloaded to some temporary directory where I won't have to worry about deleting it manually </li><li> In whatever tab the PDF is displayed in, the location bar contains the URL where the PDF was (temporarily!) downloaded from </li></ul> <p>How can I achieve this? </p><p>Not having the URL where a PDF was opened from is very annoying when, for example, I open a bunch of PDF search results to read and review, and I later want to share links to some of those PDFs.  Best I can do to find their URLs to give to others is then to try and remember which tab corresponds to which search result, or do mine the downloads tab. </p><p>Contrast this with Chrome: I click a Google result for a PDF and <em>the PDF just opens in the current tab with the URL to the PDF in the location bar</em>.  No dialogs, no PDF files hanging around in my home directory, and I can just copy the URL to the PDF the same way I'd copy the URL to any web page. </p><p>Thank you! </p>


created: 2021-01-09T16:22:17-08:00
updated: 2021-01-09T20:43:14-08:00
title: Cant import firefox profiles
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382724;
creator: RunrigFan
content:
<p>I have a folder called Firefox on the external hard drive </p><p>I have all my folders there. I copied to %appdata%Mozilla/Firefox/Profiles </p><p>When I refresh firefox, only the default folder is importing not my folder. </p><p>What am I doing wrong? </p>


created: 2021-01-11T15:32:40-08:00
updated: 2021-01-11T15:32:40-08:00
title: unable to access one particular Anthem Website
tags: windows-7;desktop;privacy-and-security_1;firefox-660;
product: firefox
topic: privacy-and-security
locale: en-US
creator: roger.me99
content:
<p>I am able to open any website  via FireFox except this one: <a href="https://www.healthybenefitsplus.com/AnthemBCBSOTC" rel="nofollow">https://www.healthybenefitsplus.com/AnthemBCBSOTC</a> </p><p>But I CAN open this website via Internet Explorer </p><p>I get this error message: </p><p>"Secure Connection Failed </p><p>The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." </p><p><br> Why is  FireFox unable to open this Anthem website? </p>


created: 2021-01-11T15:28:46-08:00
updated: 2021-01-11T15:28:46-08:00
title: can't create USPS Click N Ship label with firefox 84.0.2 (64-bit)
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: bmeyette
content:
<p>I recently switched from Chrome to Firefox so that Google is not collecting quite so much information about me.  I tried to create a USPS CLick N Ship label, but something is happening and it won't let me finish creating it. </p><p>This is not about printing a label , it's about creating one to be printed. </p><p>To create a label, I go to <a href="https://cns.usps.com/index.shtml" rel="nofollow">https://cns.usps.com/index.shtml</a> and put in all the info about who the package is from,  who it's going to, ship date, type of package, etc.  Once all that info is filled out, there's a button at the bottom that says Select Service And Packaging.   That takes you to the next screen where it says "PROCESSING" for  second, then displays the next screen where you select which flat rate service to use, insurance, options like signatures, etc.  This is a full screen in the same tab, not a popup. </p><p>With Chrome, this works fine,   I do it nearly every day, so I'm quite familiar with the process.   With Firefox, when I click on Select Service And Packaging, it flashes the PROCESSING for about half a second, then displays the same screen.  Even though the next step is not a popup, I tried adding <a href="http://usps.com" rel="nofollow">usps.com</a> as and exception to popup blocking.  That didn't help.  I tried disabling popup blocking altogether.  That didn't change anything.  I went back to my Chrome and created the label I need with no problems, so it's not a USPS problem. </p><p>This is also a new Firefox installation, so it isn't like i have all sorts of addons or plugins installed.   I have not tried it in safe mode, as I have created my label for today, but I could try that next time I need to create a label. </p><p>Any suggestions on what I need to do to Firefox to fix this?   I'd prefer to be able to use Firefox for everything. </p>


created: 2021-01-11T15:14:52-08:00
updated: 2021-01-11T15:14:52-08:00
title: Transfer browser.download.lastDir.savePerSite to a new profile
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: adsen77
content:
<p>Hello,  </p><p>I'm very happy that firefox remembers where to save a webpage on my harddisk per url, yet I don't know where it stores that info. I made a new profile, copied places.sqlite in order to get my bookmarks there, but I am missing that firefox knows where it saves pages e.g. from <a href="http://example.com" rel="nofollow">example.com</a> etc. </p><p>Thanks in advance for any help. </p>


created: 2021-01-11T14:04:45-08:00
updated: 2021-01-11T14:04:45-08:00
title: Website now shows not secure
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: sharober
content:
<p>I check my local grocery stores online.  Today I received the following message and don't know how to allow the site to open on my computer - Access Denied You don't have permission to access "<a href="http://www.frysfood.com/signin" rel="nofollow">http://www.frysfood.com/signin</a>" on this server. </p><p>Reference #18.6505e8ac.1610401701.5d06990  </p><p>What can I do to fix this?  Thanks </p>


created: 2021-01-11T14:00:18-08:00
updated: 2021-01-11T14:00:18-08:00
title: olvido contraseña maestra
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: es
creator: robertyick
content:
<p>después de bajar aplicación gratuita que resultó ser malware, al desinstalarlo reseteó firefox a default. Volví a sincronizar con mi cuenta yahoo, activé opción de contraseña maestra, y ahora no funciona con esa contraseña, comando "chrome://pippki/content/resetpassword.xul" no ha sido de ayuda, mensaje: servidor no encontrado. No puedo hacer absolutamente nada con el navegador, pide contraseña maestra constantemente. He desinstalado e instalado firefox varias veces pero siempre inicia con mi cuenta firefox-yahoo ya activada, no puedo cerrar sesión (porque pide contraseña maestra) y empezar el navegador desde factory default. </p>


created: 2021-01-11T13:46:37-08:00
updated: 2021-01-11T13:46:37-08:00
title: Is markdown support coming?
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: P1h3r1e3d13
content:
<p>It seems like directly displaying markdown documents would be helpful and pretty easy to implement (especially now that CommonMark is being accepted as a standard). I see <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1550904" rel="nofollow">these</a> <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1319262" rel="nofollow">bugs</a> for it, but no real movement or priority. Is it on a roadmap anywhere? Anything a not-really-developer can do to help? </p>


created: 2021-01-11T13:14:23-08:00
updated: 2021-01-11T13:14:23-08:00
title: Saving pages
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: ComputerPain
content:
<p><strong>bold text</strong> </p><p>I spend more time LEARNING how to do this or that with my computer. Thousands of hours wasted over the years. I guess some kids think this is fun. Not me. I downloaded "SingleFile" hoping it would be easy to use, but it's not. I used to use things like UnMHT but that' gone. Todays problem is that I don't have a printer hooked up to my computer. I bought a car part online and wanted to print the oversized receipt. I downsized the page and took a screenshot of the receipt. Took the screen shot and put it on a stick. Next I turned on my wife's computer which has a good printer connected to it. I transferred the file to her computer, but the printout was very shabby looking. How can I get around the problems of saving pages and / or printing them ? Switch to a different browser ? You must know my email by now. Please send me an answer. Ray P.S. Should I be using Thunderbird or something ? Really confused. Another problem is that people don't know how to explain things. It's like they're using a different language with words missing. OMG :-( </p>


created: 2021-01-11T12:54:07-08:00
updated: 2021-01-11T12:54:07-08:00
title: Firefox data collection and use
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mace2
content:
<p>When FF is automatically updated when "allow firefox to install and run studies" Is there a identifiable version in FF? and if so how can that version be obtained? </p>


created: 2021-01-11T12:24:00-08:00
updated: 2021-01-11T12:24:00-08:00
title: Pinning 2 different firefox profiles to the taskbar
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: Durablegeoduck
content:
<p>I have 2 separate firefox accounts, one is my personal profile and the other one is for school. I recently made the switch from brave to firefox and I had the same thing but the profiles were pinned to the taskbar for easier access. I cant do this for firefox because i pin one shortcut and I right click the other shortcut but its connected to each other so it shows unpin from taskbar. </p>


created: 2021-01-11T12:11:47-08:00
updated: 2021-01-11T12:11:47-08:00
title: Conta Sync bloqueada
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: pt-BR
creator: karina_turkoleal
content:
<p>Estou tentando acessar minha conta no sync pra sincronizar meu pc mas aparece essa msg: O email de confirmação que enviamos para ******** retornou e bloqueamos sua conta para proteger seus dados do Firefox. Alguém sabe como resolver isso? O email esta correto </p>


created: 2021-01-11T12:07:46-08:00
updated: 2021-01-11T14:44:29-08:00
title: How to remove glitter from images
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1383130;
creator: pamelap1
content:
<p>I am using Firefox 84.0.2 (64-bit) </p><p>I just installed it on a new laptop. It was working fine. </p><p>I then changed to the profile from my old laptop. It works fine but many images now have glitter; not all over, but as if the image creator has pained this on in odd areas. For example a winter scene has a landscape of a man climbing a mountain and the man is covered by glitter. </p><p>I can't work out why this has started happening or how to prevent it. It's intrusive and hurts my eyes. </p>


created: 2021-01-11T11:53:25-08:00
updated: 2021-01-11T13:20:10-08:00
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1383117;
creator: plsphd
title:
Firefox update in December 2020 prevents access to my dakotaland federal credit union e-teller online banking. Why?

content:
<p>1/11/2121 1:29 PM CST Firefox update in Dec 2020 prevents access to my Dakotaland Federal Credit Union e-teller online banking in SD.  There is, according to the bank, a "compatibility" issue forcing me to use another browser.  After years of online e-teller "compatibility" why can't techs get together to make "updates" "compatible"?  When will it be compatible and will I be forced to stop using Firefox because of violating "fact checking" "censorship" issues etc? </p>


created: 2021-01-11T11:49:57-08:00
updated: 2021-01-11T15:20:11-08:00
tags: windows-7;desktop;bookmarks;firefox-820;
product: firefox
topic: bookmarks
locale: en-US
answers: 1383118;1383139;
creator: Startup123
title:
What happens to my Firefox bookmarks if I choose Sync, will it make bookmarks on all other devices the same?

content:
<p>Just want to confirm if my expectations are correct. If I rearrange, delete, add, edit, etc, my Firefox bookmarks on one of the devices I use with the same account and choose Sync, will this make the bookmarks on all other devices the same? </p>


created: 2021-01-11T10:54:12-08:00
updated: 2021-01-11T11:47:06-08:00
title: computer says that my firefox is out of date but when I check about Firefox is says its up to date
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383091;
creator: achertok
content:
<p>Please help me to get Firefox updated.  computer says that my firefox is out of date but when I check "about Firefox" is says its up to date.  Examples of program telling me it's out of date are Dashlane .  Thanks </p>


created: 2021-01-11T10:47:15-08:00
updated: 2021-01-11T11:12:53-08:00
title: Disappointed
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383084;
creator: wetcoastcomputer
content:
<p>I used to always donate to the Mozilla foundation because I used firefox and thunderbird.  After hearing in the news that you are banning Trump or anything to do with Trump.........I am no longer supporting you.  What happened to freedom of speech?  I and many of my friends who I encouraged to use your browser and email are now uninstalling firefox and thunderbird.  You will no longer have my support or money.  We are so disappointed in your stance on this. </p>


created: 2021-01-11T10:40:13-08:00
updated: 2021-01-11T10:40:13-08:00
title: open gmail msg in new window is missing tabs
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
creator: bevsmallwood
content:
<p>in chrome I would click and "open in tabs" to get it to a normal browser window </p><p>How do I accomplish this with firefox? </p>


created: 2021-01-11T10:27:54-08:00
updated: 2021-01-11T13:26:32-08:00
title: Cannot login to my cox e-mail. Keep receiving error message that URL not found
tags: mac-os;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383120;
creator: ds1437
content:
<p>Up until yesterday I was able to login to my cox e-mail using my bookmark, but now every time I try to login I get an error message that the URL was not found. Please help me. </p>


created: 2021-01-11T10:20:24-08:00
updated: 2021-01-11T10:20:24-08:00
title: unable to load 1 application
tags: desktop;other;windows-81;firefox-840;
product: firefox
topic: other
locale: en-US
creator: sue1qw
content:
<p>These are the messages I get: </p><p>An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it. (Filename:  Line: 397) </p><p>Runtime error, index out of bounds, </p>


created: 2021-01-11T08:55:04-08:00
updated: 2021-01-11T08:55:04-08:00
title: Cada vez que inicio Firefox desaparecen los Marcadores
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: es
creator: aitor.zte
content:
<p>Cada vez que inicio Firefox me sale un mensaje en rojo: "El sistema de marcadores e historial no funcionará debido a que uno de los archivos de Firefox está en uso por otra aplicación. Algunos programas de seguridad pueden estar causando dicho problema" </p><p>He borrado e instalado firefox de nuevo, y me deja añadir, pero en cuanto cierro y abro de nuevo, me aparece el mismo mensaje. </p><p>A continuación en la barra de marcadores indica lo siguiente: "Para un acceso rápido, sitúe sus marcadores aquí en la barra de herramientas de marcadores". Pero no me deja introducir ningun marcador. </p><p>Tengo un MAC MacBook Pro (Retina, 15 pulgadas, mediados de 2015 con MACOS BIG SUR v11.1 </p><p>La versión de firefox es la última disponible </p><p>Alguien me puede ayudar, muchas gracias </p>


created: 2021-01-11T08:14:45-08:00
updated: 2021-01-11T13:16:31-08:00
title: slow firefox
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383048;1383056;1383105;1383115;
creator: asurbanipal
content:
<p>Hello  My firefox is slow. <a href="http://Moziila.org" rel="nofollow">Moziila.org</a> page loads about 10s, while other webbrowsers on the same windows account load <a href="http://Mozilla.org" rel="nofollow">Mozilla.org</a> in less than 200 ms (50x faster). Other websites also works very slow. Of course I have tried: - Safe mode, - Restart Firefox, - Reinstall Firefox, - Use portable version of firefox which has separate profile to installed version of firefox. All above didn't speed up my firefox. On the same computer, logged to another account I have normal, fast working firefox. I don't want to change account or reinstall windows. What else can I do to find what is slowing my firefox </p><p>My computer has Ryzen 5600x processor and 8GB 3200 MHz Ram </p>


created: 2021-01-11T08:02:13-08:00
updated: 2021-01-11T10:25:23-08:00
title: Link inserted onto webpage
tags: linux;desktop;other;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1383074;
creator: hannahanistra
content:
<p>I regularly visit a blog The scrollable page ends with a grey banner. One day the page scrolled past to reveal an image with a link. It is not on all pages of this site and we do not know how long it's been active (who scrolls past the end of the page?) It is like a pirate link, not meant to be there The content of the links changes, chinese characters web page, choose a girl, log in for porn type ect. Names like NSA flirts. </p><p>I have told the site about this issue via email, sent  screen shots A couple of times i have not been able to get on the site due to a 'reconfigering' page. This is not the site owners! </p><p>This sneaky insertion is running smoothly in the background, under a radar. </p><p>Do i really need to reinstall firefox, switch to another browser? use a vpn </p><p>Thanks, feedback appreciated. Defo time for an upgrade </p><p>Linux mint,  fire fox browser </p>


created: 2021-01-11T08:00:42-08:00
updated: 2021-01-11T08:30:19-08:00
title: i would like to have mozilla firefox as automatic opener to my computer
tags: desktop;sync;windows-8;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1383049;
creator: jackymuller
content:
<p>i lost mozilla firefox programm .....i don't how i must do to reinstall it ;;;thanks to help me in french if you could. </p>


created: 2021-01-11T07:50:56-08:00
updated: 2021-01-11T10:29:04-08:00
title: Links within Outlook emails no longer work
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383075;
creator: john523
content:
<p>I dropped Chrome and all things Google (and Facebook, Twitter, Amazon, etc.) recently and added Firefox as my browser. Links inside my Outlook 2010 no longer work. I get the error: "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."  </p><p>Well, I am a home user with no "system administrator" to contact. I have no idea what to do. Help? </p>


created: 2021-01-11T07:46:46-08:00
updated: 2021-01-11T07:46:46-08:00
title: Firefox memory usage with Facebook
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: rschmetzer
content:
<p>After using Facebook Watch on Windows 10 for a while, Process Explorer will show one Firefox Process with a huge amount of memory, which takes up to two minutes of high processor usage to be released once the tab is closed.    This slows work with the other Firefox tabs.  Firefox Task Manager "forgets" about it as soon as the tab is closed.  This does not happen on Android. </p><p>This problem has been around for a long time.  Just thought I'd see if anyone has any ideas other than not watch FB videos. </p>


created: 2021-01-11T06:11:36-08:00
updated: 2021-01-11T06:11:36-08:00
title: Can't see "save as..." dialog box while in the full screen mode
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: autistik.icecream
content:
<p>When I browse in <em>full screen</em> mode and try to save something (a web page or a picture... it doesn't matter) the <em>dialog box does not show up on the screen</em> - only two big buttons on my touch bar which allow me to "cancel" or "save". </p><p>Is there a way to fix that? </p><p>This problem appeared a while ago since the last udates of Catalina I guess and is still there on macos Big sur. </p><p>[MBP 16<em> 2019, macOS 11.1]</em> </p>


created: 2021-01-11T06:00:03-08:00
updated: 2021-01-11T13:49:11-08:00
title: Now that I have removed adobe flash player, videos will no longer play. What can I do...?
tags: windows-7;desktop;fix-problems;needsinfo;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383104;1383125;
creator: SHempsey
content:
<p>I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with. </p><p>I am running W7 on this laptop (I do not know more than that), even W10 on my desktop, both with the most updated version of mozilla.  </p><p>I have removed the adobe flash player, and now I cannot get any videos to play, like on CNN and other various sites. I just get the spinning wheel of nothing. It seems that only you tube is working, barely. </p><p>Am I missing something, is this open html5 crap supposed to just take over and everything will be okay. </p><p>Maybe someone, somewhere can post a layman's explanation on what is going on. If there are issues, how to fix them. I don't need anymore information telling me how to remove because it is dead. What I need is what is replacing it, how does it work, and where and what can I do to fix issues. </p><p>Searching for help here on this subject is just tedious. I get over 3000 replies, or what ever they are called here, but just nothing on an explanation of what is changed and or how it works, more like doesn't work. </p><p>What do I need to do in order to be able to watch/play videos online. </p><p>Any help would be very, very much appreciated. </p><p>Thanks in advance. </p>


created: 2021-01-11T05:46:45-08:00
updated: 2021-01-11T12:23:49-08:00
title: Einzelne Webseite läd nicht mehr => www.comdirect.de => Fehler. Zeitüberschreitung
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1383102;
creator: kirchner.sebastian
content:
<p>Habe den Artikel zur Fehlerbehebung und bin alle Empfehlungen durchgegangen. Habe auch beim Website Betreiber angerufen, der meinte es sei ein browser Problem. Auch bereits firefox deinstalliert und neu installiert.  </p><p>Alle anderen Seite laden, nur diese eine nicht.  </p><p>Habe gestern mittels ccleaner nicht benötigte Sprachen und den Cache etc gelöscht.  Kann es daran liegen? </p><p>Bitte um Hilfe. Die Seite ist wichtig für mich.  Freue mich über jede Hilfe. Vielen Dank im voraus. </p><p>Beste Grüße Sebastian </p>


created: 2021-01-11T05:46:33-08:00
updated: 2021-01-11T08:31:57-08:00
title: Can't get past the Captcha on eBay
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1383050;
creator: kribisteve
content:
<p>eBay has a captcha to access the site. I do it and get a pop up asking to resend information already sent.  If I hit resend if reverts back to the original captcha page, if I hit cancel the same thing.  I'm in an endless do-loop and have to use another browser.  Why? I have Ghostery but even when I paused it the same thing happened.  I also turned off the Firefox tracking gizmo, no improvement.  I'm using 84.0.2. </p>


created: 2021-01-11T04:55:43-08:00
updated: 2021-01-11T12:21:38-08:00
title: Firefox on MAC / UTF-8
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383100;
creator: ingo.ortner
content:
<p>I've a problem with Firefox 84.0.2 on my new macOS Big Sur.  all UTF-8 text on a website (standard-text, button-info, ...) are displayed incorrectly </p><p>the menu (view/textencoding) option is disabled </p><p>is there anybody who can help me understand and solve the problem </p><p>what I did so far: deinstall an reinstall the browser - did not solve the problem </p><p>kind regards, ingo </p>


created: 2021-01-11T03:51:54-08:00
updated: 2021-01-11T03:51:54-08:00
title: Secondary email
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: user3410450
content:
<p>I would like to add a secondary email to my Firefox account, I inserted the email address, but for some reason I don't receive the verification password. Does anyone have a solution? Thank you. </p>


created: 2021-01-11T03:42:19-08:00
updated: 2021-01-11T03:42:19-08:00
title: Firefox does not support MacOS Dark theme
tags: desktop;customize;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
creator: pauldanilov
content:
<p>Firefox window together with all context menus doesn't seem to follow global MacOS Dark Appearance option selected. </p>


created: 2021-01-11T02:25:01-08:00
updated: 2021-01-11T02:36:30-08:00
title: video
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: cs
answers: 1382993;
creator: dorinano
content:
<p>Dobrý den, potřebuji poradit. Nejdou přehrávat videa z facebooku ani nikde jinde. Jenom jdou na You Tube. V jiném prohlížeči fungují videa normálně. </p>


created: 2021-01-11T01:32:47-08:00
updated: 2021-01-11T01:32:47-08:00
title: ERROR MESSAGE
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: rod18
content:
<p>EVERY TIME I CLICK A WEBSITE LINK IN AN EMAIL, I GET </p><p><br> The page you were looking for doesn't exist. </p><p>You may have mistyped the address or the page may have moved. </p><p>back to home </p>


created: 2021-01-11T01:28:58-08:00
updated: 2021-01-11T01:28:58-08:00
title: Smart Card and freeze 84.0.1 and 84.0.2
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: snakehunter1988
content:
<p>Hi guys. First of all sorry for my bad English ^^ I'm using FF from Italy, and we use for several things a smartcard, using certificates and similars. </p><p>So, the problem is, when I put the smartcard in the reader, firfox stop responding. I have to restart the browser, then  FF recognize the smartcard and I can login in websites. </p><p>This problems started with FF 84.0.1 and continue in 84.0.2 </p><p>How to resolve? Thank you! </p>


created: 2021-01-11T00:47:52-08:00
updated: 2021-01-11T03:46:00-08:00
title: [Error] control.vbs.
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382978;1382992;1383002;
creator: binio.bill
content:
<p>Hello. After W10 starts, firefox opens window and shows the message: </p><p>File not found Firefox cannot find the file /C:/Users/xxxxxx/control/control.vbs. </p><p>I tried to uninstall firefox, remove all folders, refresh browser. Nothing helps. What else can I do? </p>


created: 2021-01-11T00:18:33-08:00
updated: 2021-01-11T01:35:15-08:00
tags: mac-os;desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1382980;
creator: zlloyd2
title:
Could not log into bank account in Firefox browser, until after I had to switch to another browser to login??

content:
<p>I was not able to check my bank account in <strong>Firefox</strong> browser because, there are two pages to login through, one is for username, the second for password, but after entering password, and clicking submit, it does not load the page, it just sits there doing nothing at all.... I then tried it in <strong>Chrome</strong> browser, but it did the same thing, so I thought maybe the site was having problems, but a quick <strong>Google</strong> search for isitdownnow showed that the site was up and running fine. Next, I tried it in<strong> Safari</strong> browser, and it worked. After that I opened <strong>Firefox</strong> again, and tried again, but it worked this time. Can anyone explain this to me??  <strong>Thanks in advance!!</strong> </p>


created: 2021-01-10T21:03:47-08:00
updated: 2021-01-10T23:04:51-08:00
title: no appear add-ons
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382948;1382957;
creator: doost_khoobe_u
content:
<p>hi when i click  tools\add-ons  appear  blank page   no appera  plugin fire fox  extenssion </p><p>help me </p><p>thanks </p>


created: 2021-01-10T21:01:11-08:00
updated: 2021-01-10T23:06:22-08:00
content: <p><strong>bold text</strong> </p>
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382958;
creator: mws1
title:
My Firefox suddenly disappeared  How can I get it back? It has alway been my  default browser on Windows 10


created: 2021-01-10T20:54:28-08:00
updated: 2021-01-11T01:47:10-08:00
content: <ul><li> Bulleted list item </li></ul>
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1382985;
creator: mws1
title:
I cannot connect suddenly with Firefox browser! I have no selections across top - file - edit - view, etc.  Nothing! I am on Windows 10.  Please help


created: 2021-01-10T20:37:21-08:00
updated: 2021-01-10T23:13:09-08:00
title: Recent Mozilla changes
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1382959;
creator: journyman16
content:
<p>I just want you to know, due to your decision to go political with... </p><p>"In a blog post titled ‘We need more than de-platforming’, the open-source software community said that Twitter’s decision to permanently ban Trump from its platform didn’t go far enough in weeding out “hate” on the internet. While blaming Trump for the “siege and take-over” of the US Capitol on January 6, the non-profit tech group argued that “white supremacy is about more than any one personality.” </p><p>“We need solutions that don’t start after untold damage has been done. Changing these dangerous dynamics requires more than just the temporary silencing or permanent removal of bad actors from social media platforms,” Mozilla wrote." </p><p>I've used firefox across multiple platforms for years but you've lost me and quite a few of my friends - I let them know of your decision to play politics and join the censors and jackboots who fail even to research before they trumpet how politically correct they are. </p><p>Strange how you never murmured as domestic terrorists burned, looted and murdered people for MONTHS! </p><p>I doubt you will leave this up - the left loves to remove anything that isn't blind worship of their beliefs. </p>


created: 2021-01-10T20:29:39-08:00
updated: 2021-01-11T01:42:38-08:00
title: firefox crashes frequently, even in safe mode
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1382940;1382955;1382982;
creator: voidwitch
content:
<p>just like the title says. Fedora 33, kernel 5.9.16-200.fc33.x86_64, firefox 84.0.2 (just updated today). crash report is bp-7e418e46-b201-45c7-a7c9-313840210111 </p><p>doesn't matter what tab i've got open, what tabs are loaded, or even if i'm using the browser, if it's running, it'll crash around every half hour or so </p>


created: 2021-01-10T20:09:52-08:00
updated: 2021-01-10T20:09:52-08:00
title: arka plan da acılma
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: tr
creator: kadircansizlarr
content:
<p>merhaba kadir ben  </p><p>pc yi actığım anda arka planda acılıyor tamam eyvallah çalışsın ama cpu nun nerde ise yarısını kulanıyor ve görev yönetiçisi ariç hiç bir yerden kapatamıyorum sürekli pc actığımda bu sorunla karşılaşıyorum ve bu durumdan yoruldum görüntü ss ni de atacam daha iyi anlayacaksınız beni en kısa sürede dönerseniz sevinirim. </p><p><br> </p><p>hello my power </p><p>When I turn on the pc it hurts in the background okay thank you it works, but the task manager is using almost half of the cpu and the task manager cannot shut it down from anywhere, I constantly encounter this problem when I turn on the pc and I am tired of this situation, I will also throw the image ss, you will understand me better, I will be glad if you return as soon as possible. </p><p><br> ikisi de aynıdır kim ilgilencekse iki türlüde yardımcı olsun ne kadar yol varsa denemek lazım </p>


created: 2021-01-10T20:02:48-08:00
updated: 2021-01-10T20:02:48-08:00
title: How to adjust brightness in firefox
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: Pete12345
content:
<p>It's not the monitor brightness giving the problem. Turning up the overall brightness makes everything too bright . I just want to turn up the brightness for the videos that are played through the browser. </p>


created: 2021-01-10T20:00:47-08:00
updated: 2021-01-11T01:46:01-08:00
title: website are not loading
tags: desktop;websites;windows-81;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1382941;1382984;
creator: ashimrajbanshi200
content:
<p>I am trying to open dashlane. And i have encountered these problem. Description . Dashlane does open  . It doesnot load it's elements. . Everything is white. . Tried refreshing but same thing. . This isn't the first time i have encountered this problem. i have attached the screenshots of the encountered problem, i hope to get it fixed it soon. Thankyou.<a href="http://file:///C:/Users/Itech/Pictures/Screenshots/Screenshot%20(14).png" rel="nofollow">link text</a> </p>


created: 2021-01-10T19:58:57-08:00
updated: 2021-01-11T01:50:48-08:00
title: everytime firefox updates itself, it deletes all my bookmarks and homepage settings
tags: windows-7;desktop;download-and-install_1;firefox-840;firefox-8402;
product: firefox
topic: download-and-install
locale: en-US
answers: 1382986;1382987;1382988;
creator: gnralee01
content:
<p>i am sick and friggin tired of losing ALL of my damned log ins, bookmarks, homepage and settings with every friggin update your damned browser does to me!!! i am really getting sick of this crap!!! why te hell is it doing this everytime there is a software update?!?!?!? </p>


created: 2021-01-10T19:36:13-08:00
updated: 2021-01-11T01:52:15-08:00
title: Failed file downloads
tags: mac-os;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1382989;
creator: glennestrella
content:
<p>Failed downloads using Firefox, all file types whether from GMAIL or Google Drive. I have lost a day and I will switch to a different browser if this issue remains. </p>


created: 2021-01-10T18:23:49-08:00
updated: 2021-01-10T19:05:20-08:00
title: No spaces in tabs labels, menu options, bookmark names and error messages
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382934;
creator: theo.langsnoer
content:
<p>After the latest update of my Manjaro Linux laptop, I have a weird issue. All spaces in all kind of labels are gone. In tabs, menus, bookmarks, no spaces are displayed. Even in the address bar, no spaces are recorded although in search items the spaces do show in Duckduckgo. See attached image. </p>


created: 2021-01-10T18:12:34-08:00
updated: 2021-01-10T18:12:34-08:00
title: I felt very sorry for myself
tags: linux;desktop;other;firefox-830;
product: firefox
topic: other
locale: en-US
creator: user3408820
content:
<p>I have been a Firefox user for many years and I recommend everyone to use it.  I was happy that the program was <strong>free</strong> and not run by a company  because I knew there was no policy behind it.  A browser that allowed you to go online and be comfortable. </p><p>Today I heard that a "stupid" in Mozilla said that  censorship of Trump is not enough and we must stop him and his supporters! <a href="https://blog.mozilla.org/blog/2021/01/08/we-need-more-than-deplatforming/" rel="nofollow">"We need more than de-platforming."</a> </p><p>This was from a company that claimed to be non-profit. And it bothered me </p><p>First of all, you parasitic woman Mitchell Baker, who are you to stand in front of millions of Trump supporters? You do not even dare to comment on the nonsense you wrote. You did not give an email address to hear the defenses of Trump supporters there. Because you probably love Kamala Harris Black Butt, you are not allowed to use Firefox and the Internet against us. </p><p>Secondly, it is not up to you whether people want to be racist or not. It is good that racism is not even a crime. Biden's son is a pedophile. Why were you silent about this? You do not have the right to to decide how people think. </p><p>Why does a software company comment on policy and think it should take action? </p><p>I will remove Firefox forever today, but before that I want to say that you are tarnishing the name of free software. May God curse you all. </p>


created: 2021-01-10T18:00:19-08:00
updated: 2021-01-10T23:20:05-08:00
title: servscrpt.de
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382961;
creator: rosey58
content:
<p>Using Avast AV.  When searching with Google I get a 'Threat secured' message, threat name URL:Blacklist, URL <a href="http://servscrpt.de" rel="nofollow">servscrpt.de</a>.  Is this a Firefox problem, Google problem or Avast problem?  Annoying issue; how do i correct? </p>


created: 2021-01-10T17:17:55-08:00
updated: 2021-01-10T17:17:55-08:00
title: Checksum for FIrefox ESR 78.6.1 - Software Supply Chain Security
tags: desktop;download-and-install_1;windows-10;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
creator: linden1
content:
<p>With concerns about supply chain security, I would like the ability to ensure that the file download matches a recognized checksum. </p><p>Downloading from: <a href="https://www.mozilla.org/en-US/firefox/78.6.1/releasenotes/" rel="nofollow">https://www.mozilla.org/en-US/firefox/78.6.1/releasenotes/</a> yields checksum SHA256 55249C4861FE521CB32D72785481A146B64812AF2ECE7341FAAA5C79ABC0F395 </p><p>This does not match any of the checksums available at: <a href="https://archive.mozilla.org/pub/firefox/releases/78.6.1esr/" rel="nofollow">https://archive.mozilla.org/pub/firefox/releases/78.6.1esr/</a> </p><p>Best practice would be to publish the official checksum along with the release notes. </p><p>Is there another way to close the loop on this? </p>


created: 2021-01-10T16:55:50-08:00
updated: 2021-01-10T17:57:02-08:00
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382929;
creator: susan41
title:
I entered an incorrect e-mail address when I was setting up an account now I can't figure out how to change it.

content:
<p>I want to be able to delete the e-mail address associated with an account.  I entered it incorrectly when I was setting up the account and now I can't figure out how to change it. </p>


created: 2021-01-10T16:43:52-08:00
updated: 2021-01-10T23:30:41-08:00
title: Gonna ask you about a simple issue.
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1382963;
creator: vengeful1
content:
<p>Is Mozilla / Firefox silencing and de-platforming President Donald Trump?  </p><p>Checked information states "is not enough and that the entire internet needs to be re-tooled to stifle political dissent." </p><p>Is this true? Even remotely true? </p>


created: 2021-01-12T15:44:49-08:00
updated: 2021-01-12T15:44:49-08:00
title: DuckDuckGo search engine settings
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: confusing
content:
<p>Hello, I use DuckDuckGo as my default search engine.  Is there a way to have my DuckDuckGo search settings load automatically when Firefox opens?  It is such a nuisance to manually reload my settings every time I open Firefox.  Is there perhaps a way to store the DuckDuckGo  settings in Firefox? Thanks for your time. </p>


created: 2021-01-12T15:39:09-08:00
updated: 2021-01-12T15:39:09-08:00
title: 100% page zoom layout
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: noel_envoide
content:
<p>I'm noticing lately that some pages, an example of one being Google search, will only hide the horizontal scrollbar if the page is set to 90% or lower.   </p><p>Is there a fix for this? </p>


created: 2021-01-12T15:35:49-08:00
updated: 2021-01-12T15:35:49-08:00
title: Liste des téléchargement impossible à vider
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: dominique.freton
content:
<p>Impossible de vider la "Liste des téléchargement" <strong>browser.download.lodlevel</strong> me renvoie "<strong>Error</strong>" Une solution ? </p><p>J'ai réparé Firefox et réinstallé les modules complémentaires. La seule réponse que j'ai trouvé consiste à supprimer le fichier "download.json" qui n'exite pas dans mon dossier de profil. </p><p>Merci d'avance. </p><p>Firefox 84.0.2 avec Kubuntu 20.04 </p>


created: 2021-01-12T15:22:15-08:00
updated: 2021-01-12T15:22:15-08:00
title: Check for updates everytime Firefox is opened
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: jdalponte
content:
<p>I have a client who would like to set Firefox to check for updates everytime the browser opens. </p><p>I have found numerous settings in about:config. None of the update settings seem to allow this. Also, is there anyway to check if updates tried to install? Can't find a log for Firefox. </p><p>Thanks in advance. </p>


created: 2021-01-12T15:21:28-08:00
updated: 2021-01-12T15:25:56-08:00
title: Other bookmarks folder is forced onto favorite toolbar
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383487;
creator: yefedef456
content:
<p>Whenever I add something to my "other bookmarks" folder it forces itself onto the right in my favorites tool bar. This hides my two rightmost icons (besides me just not wanting it there. There is no reason for it to be there). </p><p>I have gotten around this by creating a new folder named "other bookmarks 2" and just immediately dumping everything into it if I by mistake add something to the "other bookmarks" folder. </p><p>How do I stop it from doing this? I have read people talking about changing code in Firefox etc but 1. I couldn't find out where to do that and 2. I'm not comfortable doing so (especially when this should not be an issue in the first place). </p><p>How do I fix this please? </p>


created: 2021-01-12T15:09:28-08:00
updated: 2021-01-12T15:09:28-08:00
title: esni (encrypted sni) does not work anymore
tags: linux;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mywebradio
content:
<p>In the past I used to be able to turn encrypted sni on I did a firefox reset yesterday then I reinstalled my add ons </p><p>and I re-enabled encrypted sni by setting: about:config network.security.esni.enabled = true </p><p>but when I test it on <a href="https://www.cloudflare.com/ssl/encrypted-sni/" rel="nofollow">https://www.cloudflare.com/ssl/encrypted-sni/</a> the test takes a lot longer and also everything is green except esni: "Your browser did not encrypt the SNI when visiting this page." </p><p>So something is clearly wrong, but I don't know what it is. </p><p>how do I fix this? </p>


created: 2021-01-12T14:47:47-08:00
updated: 2021-01-12T14:47:47-08:00
title: Feedback + Suggestions + Few Bugs (Help is requested)
tags: linux;desktop;customize;escalate;feedback;
product: firefox
topic: customize
locale: en-US
creator: innocent.stalwart
content:
<p>I do not know where to post feedback and the feedback link is down so if someone can get this to the Firefox development team, it would be a great help: </p><p>1. Feedback is important and to give it a user has to search this website and come here to write it. The help should be in the drop-down menu or menu items where a user can write to development team. This is in Google Chrome. Can be implemented in Firefox. 2. I never understood why title bar and the address bar are separate. They can be merged. The mass horizontal space in title bar is unused forever. Please implement this. 3. The auto-hide/intel-hide of address-bar and title-bar option is not available to the user. Please make it available. This is available for bookmark though and it is working well. 4. If given a chance the user will not want to see the address in the address bar. Most users have utility of copying the address, not much. Can the address be hidden when user do not want to see it? 5. Modern phones have camera not on the top-left edge nowadays, but in top-center. Similarly the tab should open in the center. The minimum development team could do is to provide user with this option that he only can move it to center. Very good improvement this would be. 6. Word-wise feature of Amazon Kindle + Hard-word meaning show on mouse hover features requested. Few extensions available which are not very good in quality and these features should be default. This will save users time to search for new words, will reduce internet traffic. 7. When I save a dark theme in Nightly using customize option. It stays for few seconds and then reverts back to white theme. This could be a bug. Please investigate it. Thanks. </p>


created: 2021-01-12T14:46:19-08:00
updated: 2021-01-12T14:56:59-08:00
title: login info
tags: mac-os;desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1383448;
creator: p.j.gifford
content:
<p>I refreshed my firefox browser after being assured that my login information would be preserved.  Well, ALL my login info is gone. I need to get it back.I stumbled upon instructions to do that and they make no sense with what i'm seeing on my screen. I'm on a macbook pro laptop </p>


created: 2021-01-12T14:35:45-08:00
updated: 2021-01-12T14:35:45-08:00
title: cnbc live tv
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: debraricks52
content:
<p>When flashplayer reached EOF, I became unable to view live tv on <a href="http://cnbc.com" rel="nofollow">cnbc.com</a>, even after logging into my tv provider. A black screen just sits there without loading the video. I thought it was a problem with my tv provider, but tried to do the same on Google Chrome, and it worked fine. </p><p>Something is broken. Can you fix firefox to agaib play cnbc tv live? </p><p>Thanks, Debra </p>


created: 2021-01-12T14:35:37-08:00
updated: 2021-01-12T14:35:37-08:00
title: Why is firefox failing to load my newly created profile?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: larsks
content:
<p>I'm running Firefox 84.0.2 on Fedora 33. I have just created a couple of profiles via the profile manager, but attempting to start with a specific profile from the command line, like this: </p><pre> firefox --profile default </pre> <p>Causes Firefox to complain: </p><pre> Your Firefox profile cannot be loaded. It may be missing or inaccessible. </pre> <p>Even though: </p> <ul><li> A profile named default exists and is visible in the profile manager. </li></ul> <ul><li> An entry for the default profile exists in ~/.mozilla/firefox/profiles.ini: </li></ul> <p>[Profile1] Name=default IsRelative=1 Path=8hiuv29u.default </p> <ul><li> The named directory exists: </li></ul> <p>$ ls -ld ~/.mozilla/firefox/8hiuv29u.default drwx------ 11 lars lars 4096 Jan 12 16:13 /home/lars/.mozilla/firefox/8hiuv29u.default </p> <ul><li> If I start the profile manager, select the "default" profile, and then "Start Firefox", it opens the browser as expected. </li></ul> <p>This is happening with multiple profiles; not just the default profile. These are all profiles that were just created. </p>


created: 2021-01-12T14:22:38-08:00
updated: 2021-01-12T14:22:38-08:00
title: I want to change the email associated with my firefox account
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: matthew.guilin
content:
<p>I want to change the email associated with my firefox account.  When I try to add a secondary email I receive a message that the email already exists, though it also says that a secondary email has not been set. </p>


created: 2021-01-12T14:20:39-08:00
updated: 2021-01-12T14:20:39-08:00
title: Soundcloud in mono
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: art.yotho
content:
<p>Hello, </p><p>A few weeks ago a bought a sound card  for my home studio. I was quite happy until I realized that all the soundcloud 's tracks lost their stereo. Here's the setups I tried: </p><p>Soundcloud -&gt; Firefox -&gt; computer -&gt; firewire cable -&gt; sound card -&gt; headset = mono Soundcloud -&gt; Safari or Chrome -&gt; computer -&gt; firewire cable -&gt; sound card -&gt; headset = stereo Soundcloud -&gt; Firefox -&gt; computer -&gt; jack 3.5mm cable -&gt; headset = stereo Soundcloud -&gt; Safari or Chrome -&gt; computer -&gt; jack 3.5mm cable -&gt; headset = stereo </p><p>Do you have any idea of what I might not doing well? In 2018, a guy seemed to have the same issue:  <a href="https://translate.google.com/translate?sl=fr&amp;tl=en&amp;u=https://fr.audiofanzine.com/techniques-du-son/forums/t.661973,soundcloud-en-mono.html" rel="nofollow">https://translate.google.com/translate?sl=fr&amp;tl=en&amp;u=https://fr.audiofanzine.com/techniques-du-son/forums/t.661973,soundcloud-en-mono.html</a>  </p><p>Thank you ! </p><p>MacOS 10.15.2 iMac Retina 4K 21.5-inch, 2019 Firefox 84.0.2 (64bit) Sound card Edirol firewire FA-101 </p>


created: 2021-01-12T14:05:36-08:00
updated: 2021-01-12T14:05:36-08:00
title: Full screen in Iframe not possible
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: volker31
content:
<p>A 360 degree panorama in an iframe cannot be shown in full screen mode. This is a bug ? See at my site : <a href="https://2255.360p.eu/index.html" rel="nofollow">https://2255.360p.eu/index.html</a> </p><p>There is a 360 degree Pano in a Iframe and once in a modal Poup Windows. All other Browser show it correct, only firerfox dosent </p>


created: 2021-01-12T14:00:05-08:00
updated: 2021-01-12T14:00:05-08:00
title: Are there plans to make Nevada one of the states that you offer to be the location of login?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: thebeautyofmath13
content:
<p>I am wondering if you will ever offer Vegas or Reno as cities of origin for the VPN? Meaning I am in a different state and wish to appear as if I am in Nevada. Is this option in the works for the future, and if so when can we expect it? Thanks </p>


created: 2021-01-12T13:56:44-08:00
updated: 2021-01-12T15:09:30-08:00
title: Firefox's spellcheck suddenly stopped working, any ideas how to fix it?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383450;1383451;1383463;
creator: theforeverthread
content:
<p>This is driving me a bit mad... </p><p>A while ago the spellcheck in FF just stopped working. I literally only have a single add blocker installed that I've always used. I've not made any system changes lately beyond installing a few games. </p><p>- I have the "check spelling as you type" box checked in the browser options. - I have the English language pack installed from here (The British pack installed currently) - I've opened about:congif in the browser itself and made sure the value for layout.spellcheckDefault is set to 1. </p><p>It doesn't work on any site.    </p><p>Chrome is working fine, but I prefer to use FF.   </p><p>- I've tried reinstalling. - I've tried unchecking and rechcking the box. </p><p>Any ideas where what I should try next? </p><p>Any help really appreciated! </p>


created: 2021-01-12T12:53:45-08:00
updated: 2021-01-12T15:10:13-08:00
title: Firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1383455;1383464;
creator: chrisjordon420
content:
<p>All posts of my website is showing in Firefox but I am facing the issue with the post <a href="https://billsonline.pk/lesco-new-connection/" rel="nofollow">LESCO New Connection</a> LESCO New Connection. Whenever I open this post 404 error found, while this post is opening in other browsers. Kindly help me to get out of it. Thanks </p>


created: 2021-01-12T12:48:44-08:00
updated: 2021-01-12T12:48:44-08:00
title: Firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: chrisjordon420
content:
<p>Posts of my all websites are open in Firefox but I am facing the issue with post <a href="https://billsonline.pk/lesco-new-connection/" rel="nofollow">LESCO Connection</a> LESCO New Connection. Whenever I open this post it will give 404 error, while this post is opening in other browsers. Help me to get out of it. </p><p><em>dupe. <a href="https://support.mozilla.org/en-US/questions/1321534" rel="nofollow">https://support.mozilla.org/en-US/questions/1321534</a></em> </p>


created: 2021-01-12T12:47:15-08:00
updated: 2021-01-12T12:47:15-08:00
title: Firefox hangs repeatedly in Mac OS Catalina
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: gvc52
content:
<p>Almost since the day I first updated to Catalina I have had an intermittent problem with Firefox.  The browser hangs, seemingly at random, multiple times per day, with the page either freezing or appearing to be trying to open a page.  When this happens, sometimes the page can be closed, and sometimes not, but in all cases the menu bar is inoperable and moving the cursor to it causes a spinning color wheel to be displayed.  Firefox can then be closed only by using Force Quit.  Subsequently, attempting to reopen Firefox cause the icon on the dock to bounce but the program never finishes opening.  The only way to interrupt this process is to again use Force Quit.  After Firefox has hung, all other programs continue to work normally, but the only way to reopen the browser is to restart the computer.  When Restart is chosen after a hang, the computer takes much longer to shut down than under normal circumstances, and when it restarts it generates an error message that the computer was shut down due to a problem. </p><p>The problem occurs in cycles, with the program hanging several to many times each day for several days to as long as two weeks, then it appears to resolve itself and doesn't occur for a week to as long as six weeks before it returns. The problem has continued through several updates of Firefox and of Catalina.  During times when it was occurring, I have tried everything suggested for fixing hangs, including disabling extensions, deleting Session Restore files, creating a new Places database, a clean install of Firefox, and reloading Catalina.  Nothing has helped. </p><p>Surely I am not the only one experiencing this problem, but I can find no reference to it.  I would be very grateful if someone could offer any insight. </p><p>Thanks. </p>


created: 2021-01-12T12:44:26-08:00
updated: 2021-01-12T14:30:25-08:00
title: Frozen Password
tags: windows-7;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383416;1383433;
creator: edrochford
content:
<p>Trying to login to Amazon....I had saved my User &amp; Password on Firefox. My User name is saved ok, but my Password Box is just a bunch of Dots...........................which I can't erase and therefore cannot put in my correct password to login to Amazon. I called Amazon and they said to try logging in through Google Chrome which worked fine. Therefore Amazon reports that the problem is with my Firefox Mozilla Bowser.  </p><p>I need some help. Thank you,  Ed R </p>


created: 2021-01-12T12:36:27-08:00
updated: 2021-01-12T12:36:27-08:00
title: Firefox y otros navegadores pueden destruir tu SSD si ves mucho streaming por ejemplo fútbol.
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: es
creator: wyxchari
content:
<p>Firefox y otros navegadores pueden destruir tu SSD si ves mucho streaming por ejemplo fútbol. </p><p>Mi disco SSD se ha puesto lento de repente. Investigando descubro que ha empezado a tener errores ECC y está en fase de ir sustituyendo bloques por los de reserva por lo que morirá en breve y ya lo he cambiado por otro. Descubro que tiene un índice tremendo de escrituras que ha acortado su vida a sólo 2 años. Mirando a fondo descubro que cuando se usa Firefox para ver por ejemplo fútbol en streaming, en el caché de Firefox se graba sobre 100MB/4minutos o 1GB/40minutos u 8GB/3partidos. Este ordenador se usa diariamente para ver partidos de fútbol en streaming sobre unas 6 horas diarias por lo que se graban unos 8GB al día en la caché de Firefox. Ya he cambiado la caché de Firefox al disco D: que es un HDD para que no se vuelva a destruir el disco C: que es un SSD. </p><p>Y yo me pregunto 2 cosas ya se tenga SSD o HDD: - ¿Qué sentido tiene grabar en la caché el streaming si jamás será usado como caché ya que nunca se repiten las imágenes y/o sonido?  - ¿Se puede hacer que Firefox desactive por defecto el caché de streaming en futuras versiones y más concretamente en discos SSD? </p><p>En about:config, se puede desactivar el caché con browser.cache.disk.enable y cambiar de ubicación con browser.cache.disk.parent_directory  Interesaría desactivar sólo el cache de streaming y mantener el caché general activo y ubicado en el SSD sin tener que cambiarlo al HDD. </p><p>Esto del caché de los navegadores se inventó cuando las conexiones a internet eran lentas. Ahora con fibra ya no sirve de nada y encima enlentece los HDD y avería los SSD. </p><p>Pasa con cualquier streaming ya sea fútbol, youtube, películas online, música... y cualquier navegador. </p>


created: 2021-01-12T12:33:23-08:00
updated: 2021-01-12T12:39:32-08:00
title: My addons such as adblock, privacy blocker etc,
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383399;
creator: Sonyy89
content:
<p>Addons use to show up at the top right hand part of the screen.  I have checked solutions but haven't found one that fixes the addon problem.  I would like to see how many sites have been blocked.  I asked this question a little earlier today and one community member said to click on the &gt;&gt; at the left of the tool bar.  I do not have any of those marks on my tool bar.  Any other suggestions?  Thank you. </p>


created: 2021-01-12T12:27:54-08:00
updated: 2021-01-12T13:06:00-08:00
title: Prevent discord invite links to opening discord app
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383405;
creator: owen.mag
content:
<p>When you click discord invite links like <a href="https://discord.com/invite/xxxxxxxxxxxxxxxxx" rel="nofollow">https://discord.com/invite/xxxxxxxxxxxxxxxxx</a> , Firefox automatically opens discord app and opens join server dialog in Discord app. Even when such link is encountered in private browsing. I'm not comfortable with such behavior. It also rises concerns regarding leaking some browsing information to other apps that might be opened by Firefox without my approval. </p><p>Is there a way to prevent Firefox from forwarding links/opening external apps? Force Firefox to at least ask first? </p>


created: 2021-01-12T12:13:10-08:00
updated: 2021-01-12T12:13:10-08:00
title: import Firefox passwords
tags: mac-os;desktop;privacy-and-security_1;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
creator: danll
content:
<p>A while ago, I carefully archived my Firefox 76 passwords as a csv file with PasswordExporter. Somehow, my Lockwise account got disabled so I don't have the option of just downloading them anymore. So my question is, how do I IMPORT that csv password file into my Firefox? I believe Lockwise used to have the option ofimporting from a file, but that option doesn't appear anymore. </p>


created: 2021-01-12T12:05:42-08:00
updated: 2021-01-12T12:05:42-08:00
title: Web Page Loads Improperly
tags: windows-7;desktop;websites;escalate;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: lisotta1948
content:
<p>I am continuing to have issues going to this web site. <a href="http://www.goldtonemusicgroup.com/goldtone" rel="nofollow">www.goldtonemusicgroup.com/goldtone</a>. Works great on chrome but firefox fails miserably. The page needs to be downsized and when you click on a link it may open it but it may be behind it but I am never able to get to it. I think possibly the last update something must have messed up.  I used to be able to load it but not anymore. I have to use another browser to work with this web site. Other web sites seem to be ok. Thanks for any info. </p>


created: 2021-01-12T11:58:05-08:00
updated: 2021-01-12T11:58:05-08:00
title: Cannot [Shift] + Page up/down to select text
tags: linux;desktop;tips;firefox-840;
product: firefox
topic: tips
locale: en-US
creator: philpeef
content:
<p>Firefox 84.0.2 (64-bit) for Ubuntu (running Ubuntu 20.04.1 LTS) </p><p>So when editing text in a textbox on Gmail, I can press and hold [Shift] and then use arrow keys to select text, but I cannot use Page Up/Page Down to select faster as expected.  (Works in Chrome) </p><p>Background:  Trying to trim long email threads to avoid them becoming infinite and causing a quantum singularity close to where I am sitting. </p><p>Not sure if this is a Gmail or Firefox issue. </p><p>Anyone have any ideas? </p>


created: 2021-01-12T11:19:25-08:00
updated: 2021-01-12T15:49:02-08:00
title: Firefox loads like 30 seconds after startup
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383351;1383358;1383393;
creator: dohaje
content:
<p>so my firefox-esr 78.6.1esr is loading so long after startup, not like the program is loading, the connection is being loaded up. </p><p>i tried with fresh install with firefox, works fine but my profile even with safe mode without addons doesnt work. i know the connection isnt working because of this error JavaScript error: moz-extension://0a5524bc-116e-4a36-a72d-db0a83069847/h0-main.js, line 1: Error: Could not establish connection. Receiving end does not exist. </p><p><br> and </p><p>JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory. </p> <ol><li><ol><li><ol><li>!!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost </li></ol> </li></ol> </li></ol> <p>Extension error: Error while loading 'jar:file:///usr/lib/firefox/browser/omni.ja!/chrome/browser/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 :: readJSON/&lt;/&lt;@resource://gre/modules/Extension.jsm:570:20 onStopRequest@resource://gre/modules/NetUtil.jsm:128:18 &lt;/p&gt;</p><p>JavaScript error: resource://gre/modules/URIFixup.jsm, line 281: NS_ERROR_FAILURE: Should pass a non-null uri Log warning: The log 'Services.Common.RESTRequest' is configured to use the preference 'services.common.log.logger.rest.request' - you must adjust the level by setting this preference, not by using the level setter </p><p>not sure what wrong with this </p><p>and of couse i have custom user.js </p><p>user_pref("network.connectivity-service.enabled", false); user_pref("browser.newtabpage.enabled", false); user_pref("browser.newtab.preload", false); user_pref("browser.search.geoip.url", ""); user_pref("app.update.enabled", false); user_pref("extensions.update.enabled", false); user_pref("app.update.auto", false); user_pref("extensions.update.autoUpdateDefault", false); user_pref("app.update.service.enabled", false); user_pref("app.update.staging.enabled", false); user_pref("app.update.silent", false); user_pref("extensions.getAddons.cache.enabled", false); user_pref("lightweightThemes.update.enabled", false); user_pref("browser.search.update", false); user_pref("dom.ipc.plugins.flash.subprocess.crashreporter.enabled", false); user_pref("dom.ipc.plugins.reportCrashURL", false); user_pref("extensions.getAddons.showPane", false); user_pref("extensions.webservice.discoverURL", ""); user_pref("toolkit.telemetry.unified", false); user_pref("toolkit.telemetry.enabled", false); user_pref("toolkit.telemetry.server", "data:,"); user_pref("toolkit.telemetry.archive.enabled", false); user_pref("toolkit.telemetry.cachedClientID", ""); user_pref("toolkit.telemetry.newProfilePing.enabled", false); user_pref("toolkit.telemetry.shutdownPingSender.enabled", false); user_pref("toolkit.telemetry.updatePing.enabled", false); user_pref("toolkit.telemetry.bhrPing.enabled", false); user_pref("toolkit.telemetry.firstShutdownPing.enabled", false); user_pref("toolkit.telemetry.hybridContent.enabled", false); user_pref("datareporting.healthreport.uploadEnabled", false); user_pref("datareporting.policy.dataSubmissionEnabled", false); user_pref("breakpad.reportURL", ""); user_pref("browser.tabs.crashReporting.sendReport", false); user_pref("browser.crashReports.unsubmittedCheck.enabled", false); user_pref("browser.crashReports.unsubmittedCheck.autoSubmit", false); user_pref("browser.crashReports.unsubmittedCheck.autoSubmit2", false); user_pref("browser.aboutHomeSnippets.updateUrl", "data:,"); user_pref("browser.chrome.errorReporter.enabled", false); user_pref("browser.chrome.errorReporter.submitUrl", ""); user_pref("extensions.blocklist.enabled", false); user_pref("extensions.blocklist.url", ""); user_pref("services.blocklist.update_enabled", false); user_pref("services.blocklist.onecrl.collection", ""); user_pref("services.blocklist.addons.collection", ""); user_pref("services.blocklist.plugins.collection", ""); user_pref("services.blocklist.gfx.collection", ""); user_pref("browser.safebrowsing.malware.enabled", false); user_pref("browser.safebrowsing.phishing.enabled", false); user_pref("browser.safebrowsing.downloads.enabled", false); user_pref("browser.safebrowsing.downloads.remote.block_potentially_unwanted", false); user_pref("browser.safebrowsing.downloads.remote.block_uncommon", false); user_pref("browser.safebrowsing.downloads.remote.block_dangerous", false); user_pref("browser.safebrowsing.downloads.remote.block_dangerous_host", false); user_pref("browser.safebrowsing.provider.google.updateURL", ""); user_pref("browser.safebrowsing.provider.google.gethashURL", ""); user_pref("browser.safebrowsing.provider.google4.updateURL", ""); user_pref("browser.safebrowsing.provider.google4.gethashURL", ""); user_pref("browser.safebrowsing.downloads.remote.enabled", false); user_pref("browser.safebrowsing.downloads.remote.url", ""); user_pref("browser.safebrowsing.provider.google.reportURL", ""); user_pref("browser.safebrowsing.reportPhishURL", ""); user_pref("browser.safebrowsing.provider.google4.reportURL", ""); user_pref("browser.safebrowsing.provider.google.reportMalwareMistakeURL", ""); user_pref("browser.safebrowsing.provider.google.reportPhishMistakeURL", ""); user_pref("browser.safebrowsing.provider.google4.reportMalwareMistakeURL", ""); user_pref("browser.safebrowsing.provider.google4.reportPhishMistakeURL", ""); user_pref("browser.safebrowsing.allowOverride", false); user_pref("browser.safebrowsing.provider.google4.dataSharing.enabled", false); user_pref("browser.safebrowsing.provider.google4.dataSharingURL", ""); user_pref("browser.safebrowsing.blockedURIs.enabled", false); user_pref("browser.safebrowsing.provider.mozilla.gethashURL", ""); user_pref("browser.safebrowsing.provider.mozilla.updateURL", ""); user_pref("network.allow-experiments", false); user_pref("app.normandy.enabled", false); user_pref("app.normandy.api_url", ""); user_pref("app.shield.optoutstudies.enabled", false); user_pref("shield.savant.enabled", false); user_pref("extensions.systemAddon.update.enabled", false); user_pref("extensions.systemAddon.update.url", ""); user_pref("browser.ping-centre.telemetry", false); user_pref("extensions.pocket.enabled", false); user_pref("browser.library.activity-stream.enabled", false); user_pref("extensions.screenshots.disabled", false); user_pref("extensions.screenshots.upload-disabled", true); user_pref("browser.onboarding.enabled", false); user_pref("extensions.formautofill.addresses.enabled", false); user_pref("extensions.formautofill.available", "off"); user_pref("extensions.formautofill.creditCards.enabled", false); user_pref("extensions.formautofill.heuristics.enabled", false); user_pref("extensions.webcompat-reporter.enabled", false); user_pref("network.prefetch-next", false); user_pref("network.dns.disablePrefetch", true); user_pref("network.dns.disablePrefetchFromHTTPS", true); user_pref("network.predictor.enabled", false); user_pref("captivedetect.canonicalURL", ""); user_pref("network.captive-portal-service.enabled", false); user_pref("browser.send_pings", false); user_pref("browser.send_pings.require_same_host", true); user_pref("<a href="http://network.protocol-handler.external.ms" rel="nofollow">network.protocol-handler.external.ms</a>-windows-store", false); user_pref("network.predictor.enable-prefetch", false); user_pref("network.trr.mode", 0); user_pref("network.trr.bootstrapAddress", ""); user_pref("network.trr.uri", ""); user_pref("network.file.disable_unc_paths", true); user_pref("browser.search.suggest.enabled", false); user_pref("browser.urlbar.suggest.searches", false); user_pref("browser.urlbar.userMadeSearchSuggestionsChoice", true); user_pref("browser.urlbar.usepreloadedtopurls.enabled", false); user_pref("browser.urlbar.speculativeConnect.enabled", false); user_pref("security.ssl.errorReporting.automatic", false); user_pref("security.ssl.errorReporting.enabled", false); user_pref("security.ssl.errorReporting.url", ""); user_pref("dom.push.enabled", false); user_pref("dom.push.connection.enabled", false); user_pref("dom.push.serverURL", ""); user_pref("dom.push.userAgentID", ""); user_pref("beacon.enabled", false); user_pref("browser.uitour.enabled", false); user_pref("browser.uitour.url", ""); user_pref("permissions.manager.defaultsUrl", ""); user_pref("webchannel.allowObject.urlWhitelist", ""); user_pref("browser.startup.homepage_override.mstone", "ignore"); user_pref("startup.homepage_welcome_url", ""); user_pref("startup.homepage_welcome_url.additional", ""); user_pref("startup.homepage_override_url", ""); user_pref("media.gmp-gmpopenh264.autoupdate", false); user_pref("browser.shell.shortcutFavicons", false); user_pref("media.gmp-eme-adobe.autoupdate", false); user_pref("media.gmp-manager.url", "data:text/plain,"); user_pref("media.gmp-manager.url.override", "data:text/plain,"); user_pref("media.gmp-manager.updateEnabled", false); user_pref("media.gmp-widevinecdm.autoupdate", false); user_pref("devtools.webide.autoinstallADBHelper", false); </p><p>and with some chrome extensions but only 3-row tabs, different color on unloaded tabs and show X on hover thats all my usechrome.css  </p><p>if u need any more logs i am open to share them. how do i fix this problem? </p>


created: 2021-01-12T11:17:13-08:00
updated: 2021-01-12T15:12:22-08:00
title: unsupported operating system for prime video
tags: windows-vista;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383466;
creator: 1coda1
content:
<p>I have always watched prime video on my computer until just recently . Now I get unsupported operating system. Prime Video titles can't be watched on this device because the operating system isn't supported. For more information, please see Prime Video system requirements </p><p>Yet if I go to edge it plays just fine. I have the it set for never remember history and cookies deleted upon closing firefox </p>


created: 2021-01-12T11:00:57-08:00
updated: 2021-01-12T12:13:44-08:00
title: potential bug: cannot enable bookmarks bar even if option set in about:config
tags: linux;desktop;bookmarks;firefox-840;firefox-8401;
product: firefox
topic: bookmarks
locale: en-US
answers: 1383343;1383368;1383388;
creator: deepikaupadhyay01
content:
<p>can see bookmarks bar, when escaped full screen. But the same is not true when I do fullscreen toggle, even when I added authide false in about:config(as evident in 2nd screenshot) </p>


created: 2021-01-12T10:39:45-08:00
updated: 2021-01-12T15:14:57-08:00
title: Browser
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383468;
creator: lharringtonmd
content:
<p>I have the Moxilla/Firefox browser as default, but Bing opens when I click on Firefox icon. Then when I use the Private extension, I get an error message that there is conflict, and I cannot use it. </p>


created: 2021-01-12T10:21:39-08:00
updated: 2021-01-12T10:21:39-08:00
title: Two monitors: Toolbar menus cut off
tags: desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: Tanrim
content:
<p>Hello! </p><p>I am using Firefox on my notebook with external monitor. </p><p>When the external monitor is set up as the main display and above the notebook monitor, the toolbar popup menus in Firefox are cut off on the notebook monitor (≡ &amp; addons like uBlock etc.), so only a small upper part of them is displayed. The ≡ menu can be fully operated in this case because it has scroll bars, the addons' menus do not. </p><p>If the notebook monitor is set up as the primary monitor or is not below the external monitor, the problem does not occur. </p><p>Disabling all addons does not cause any change. </p><p>The problem does not occur with other browsers either. </p><p>Would appreciate some help! </p><p>Martin </p><p>Translated with <a href="http://www.DeepL.com/Translator" rel="nofollow">www.DeepL.com/Translator</a> (free version) </p>


created: 2021-01-12T10:18:52-08:00
updated: 2021-01-12T15:43:25-08:00
title: How can I slim down my Firefox Profile?
tags: desktop;bookmarks;escalate;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1383474;1383484;1383495;
creator: harlanlcpa
content:
<p>I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much. </p>


created: 2021-01-12T10:13:14-08:00
updated: 2021-01-12T10:13:14-08:00
title: Addon disabling itself
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: KellyNormand
content:
<p>I have been using Firefox and several addons for years. One of the addons that I have been using for a very long time is "Group Seed Dial". I'm extremely happy with it. </p><p>This problem began just a few days ago. I leave my computer on all the time and very often (most often) I will walk away from it for the night with a couple of browser windows open and several tabs open in each. A few days ago I simply came back to my computer that morning and clicked on the "+" to open a new tab - this always opens into my Group Speed Dial page. But that did not happen it just opened to my "Home" page (Google search). I tried a different window and the same thing happened, it seemed my Group Speed Dial was gone. I wend to &gt;Tools &gt;Addons and I saw the Group Speed dial in the "disabled" section. So I simply clicked the toggle button to "enable" it and - the speed dial was back just like before. I thought there must have been some glitch and just went on with my day. The problem is, the next day it happened again, and then today it happened again.  </p><p>I am using Firefox 84.0.1 (64-bit). I am on Windows 10. During the time this has been happening, I have not shut down all browsers, no updates were announced or shown to have happened. I have not shut off my computer, there have been no windows updates. </p><p>Does anyone know why this is happening? I'm worried there is a bug or a virus causing this. I use Windows Defender and Malware Bytes Premium. </p><p>Thank you. </p>


created: 2021-01-12T10:12:29-08:00
updated: 2021-01-12T15:18:49-08:00
title: Duck Duck Go - Server Not Found
tags: linux;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1383477;
creator: ormac
content:
<p>I am using Firefox with Default Search Engine set to Duck Duck Go. I seem to be unable to connect to <a href="http://duckduckgo.com" rel="nofollow">duckduckgo.com</a> be it either through typing my search in the address bar or <a href="http://duckduckgo.com" rel="nofollow">duckduckgo.com</a>. All I get is: "Hmm. We’re having trouble finding that site." Internet connection seems fine (no trouble connecting to other sites). <em>Sometimes</em> clearing "Cached Web Content" helps but it is troublesome to clear cache after each browser restart. How can I get the Duck to work with the Fox? </p><p>Selected options: Use the address bar for search and navigation Default Search Engine - DuckDuckGo Delete cookies and site data when Firefox is closed </p><p>84.0.2 (64-bit) Mozilla Firefox for Manjaro Linux Manjaro - 1.0 </p><p>I would be happy to provide any additional information if needed. </p>


created: 2021-01-12T10:11:05-08:00
updated: 2021-01-12T10:11:05-08:00
title: Why does the new Microsoft Edge consume less RAM than in Firefox when playing YouTube videos?
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: es
creator: lucavillarmarte
content:
<p>Hello, I hope you are doing well reading this. I have been testing the new Microsoft Edge for these last 5 months, in November 2020 I decided to switch to Firefox because it is more secure, it blocks more trackers than Microsoft Edge, it is more interactive. But because in Microsoft Edge I can reproduce content in 720p with total fluency while consuming less RAM, which instead of Firefox than 720p videos I have freezes the video, but the sound continues to operate while consuming more RAM than Edge, My PC is a low-resource PC, I have 4 GB of RAM and I have a virtualization of 8 GB of RAM on the hard disk, the truth is that in 420p I do not care, but every time I enter YouTube it is tedious that it automatically assigns me the quality in 720p in the videos, the video freezes when starting, but the audio continues, I have to manually put it in 420p and when consuming more RAM than Edge the browser freezes because it reaches the limit of RAM and memory crashes, (while I'm trying to set it to 420) .. I know, they'll tell me "turn off autoplay and voila" there are times when web pages ignore autoplay and keep showing animated or video content, such as in canva, Duolingo and many more news pages that I have visited ... I have also seen that Vimeo assigns me the quality of 720p, then the same thing happens to me as on YouTube (video freezes, audio continues, Firefox not responding, memory crashes, trying to change the playback quality) </p><p>I don't know why Firefox playing 420p content manages to consume 652MB of RAM, with the only YouTube tab open. I have disabled hardware acceleration in Firefox options and set the content process limit to 1. </p><p>Why in the browser comparison of the official Firefox page when compared to the new Microsoft Edge does not mention the RAM? </p>


created: 2021-01-12T09:46:17-08:00
updated: 2021-01-12T10:02:41-08:00
title: Page Range Default
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383319;1383323;
creator: geoff.medwid
content:
<p>In one of the recent updates the Page Range box is blank.  It used to default to '1' but now defaults to nothing.  I often just want to print the first page so I want to change this back. </p><p>Where is the option to make this the default?  Is there a setting or addon I can use to get this back? </p>


created: 2021-01-12T09:20:57-08:00
updated: 2021-01-12T09:20:57-08:00
title: Transparent Edges On Firefox
tags: desktop;fix-problems;windows-8;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: josephdyer85
content:
<p>After an Update Not sure which, the edges became transparent and shows the background while maximized and updating it more doesn't fix it, (<strong>Note: i will not use refresh Firefox again since it didn't help</strong>) </p>


created: 2021-01-12T09:20:16-08:00
updated: 2021-01-12T15:36:32-08:00
title: "Restore bookmarks" from JSON not working in Firefox 84
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: james_1
content:
<p>Hi. I've long used Firefox for research and I bookmark over years what I read. My Firefox in Xubuntu upgraded to version 84.0.2 in two separate machines. One has a 37+ MB JSON with over 100k bookmarks. The other is for casual use and has about 150 bookmarks. </p><p>When I try to restore bookmarks from JSON, it just sits on both machines. This is the first time this happened in about a decade of using Firefox. (I don't have the JSON files converted to HTML, but this should be working without doing that.) </p><p>Can someone kindly help? My line of work is hooked into my bookmarks in Firefox, and I can't seem to get them to reload into the browser. </p><p>Thank you in advance! </p><p>James </p>

answers:
1383325;1383335;1383338;1383339;1383340;1383342;1383362;1383376;1383378;1383380;1383392;1383396;1383411;1383412;1383413;1383471;1383493;


created: 2021-01-12T08:57:19-08:00
updated: 2021-01-12T10:11:40-08:00
title: Autofil Google.co.uk instead of Google.com
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383328;
creator: chris123austin
content:
<p>Hi, When I type in 'Go' or 'Goo' or even just 'G' it autofils '<a href="http://google.com" rel="nofollow">google.com</a>', </p><p>Yes, I want to go to Google but I would much prefer to go to <a href="http://Google.co.uk" rel="nofollow">Google.co.uk</a>.. Maybe that's just psychological.  </p><p>I don't remember this happening before.. I have tried Shift+Delete but that doesn't work. </p><p>It is VERY annoying, I would rather use a different Browser maybe if Firefox can't allow such a basic choice?  </p><p>Thanks </p>


created: 2021-01-12T08:34:50-08:00
updated: 2021-01-12T09:53:51-08:00
title: Flash required on ESR version
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1383310;1383315;
creator: JRNix
content:
<p>I have downloaded Firefox ESR and the Flash add-on.  When I install for testing, it show the Flash disabled icon.  What can I do to fix this as we will need this for our website that we have to have access to. </p>


created: 2021-01-12T08:10:19-08:00
updated: 2021-01-12T12:48:53-08:00
title: My addons such as Privacy Badger, Ad Blocker etc.
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383311;1383400;1383402;
creator: Sonyy89
content:
<p>The addons use to be at the top right of the screen, but for some reason they aren't there now.  I've checked over the solutions pages but can't find how to put them back.  nice to know how many are being blocked.  Thank you. </p>


created: 2021-01-12T08:01:38-08:00
updated: 2021-01-12T08:01:38-08:00
title: DNS over HTTPS use by computers on my home network
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Yoey475
content:
<p>Does DNS over HTTPS defeat the firewall of my router and allow access to anything on the internet to anyone using it on my home network? </p>


created: 2021-01-12T07:59:02-08:00
updated: 2021-01-12T15:13:05-08:00
title: Censors on Firefox
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1383346;1383467;
creator: luren170
content:
<p>Rummers say that Firefox is censoring Web-sites. Is this true? If so - in what political direction are you heading? </p>


created: 2021-01-12T07:37:46-08:00
updated: 2021-01-12T07:37:46-08:00
title: https://www.speedtest.net/
tags: desktop;fix-problems;windows-10;speedtest;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: iceira
content:
<p>This is a odd one.  i know it has work before , i have use Firefox for many years. so something most have change this. </p><p>its not that the speed is lost is more a Firefox just sho or think it is. ( Browser issue only. ) <a href="https://www.speedtest.net/" rel="nofollow">https://www.speedtest.net/</a> </p><p>Work fine with chrome and MS EDGE and MS app store. with sppedtest from  </p><p>and i know it did work from the past, because i know i have tested with it, but i bet a update or something cause Firefox to do this. </p><p>the bandwide is there , its just Firefox that half the speed in the Browser. this is not even about slow , but i bet other firefox user will not know that, and problem is also when did this happend, before it was show in the browser. </p>


created: 2021-01-12T07:09:38-08:00
updated: 2021-01-12T07:09:38-08:00
title: Password Reset Problem
tags: windows-xp;desktop;sync;firefox-520;
product: firefox
topic: sync
locale: en-US
creator: banarzeecomputers
content:
<p>I Forgot My Mozilla Firefox Password of another account (banarzee@gmail.com). I try about 3 days For Reset my password by click forgot password &amp; email link but i fail repeat &amp; repeat. when i create new password show massage "Unable to deliver email". Please Help me for reset my password. Mozilla Firefox ID Email- banarzee@gmail.com </p><p>Attach:- Problem Screenshot. </p>


created: 2021-01-12T07:01:00-08:00
updated: 2021-01-12T07:01:00-08:00
title: BSNL HTTP redirect - loss of origianl URL which gets redirected to http://fuptopup.bsnl.co.in/
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: vek.m1234
content:
<p>So I live in India and out here there is a c**t of an ISP called BSNL that provides broadband and landline service. When I browse, I tend to open a lot of Firefox tabs via Google, and some of them could be HTTP tabs. Often I could be reading a bunch of tutorials like this one: <a href="http://denethor.wlu.ca/ltspice/" rel="nofollow">http://denethor.wlu.ca/ltspice/</a> which is quite long and involved. Which means that sometimes I shutdown my browser without having finished with this website/tutorial. </p><p>When I restart my browser, I hover over the Tab or scroll them to get back to what I was doing and this is where these unmitigated BSNL b@st@rds come into the picture. </p><p>They redirect all HTTP requests to <a href="https://fuptopup.bsnl.co.in/dailyFupPlanRedirection.do" rel="nofollow">https://fuptopup.bsnl.co.in/dailyFupPlanRedirection.do</a> and I lose my Tab! I can firewall that IP by dropping its packets and that slows things down giving me enough time to hit Esc and cancel what's going on.. or what I usually do is log everything to /tmp and then poke around in log to find my URL by grepping for http:// </p><p>It's still very annoying - what do I do? I would like to murder the person responsible very very slowly or at least roast their cursed toes over hot coals but besides wishful  thinking - what do I do?  </p><p>(they also do other village idiot type things like redirect HTTP to ads and spyware but I've not noticed that recently, after I complained to the Swedish government, about the Swedish server hosting these gross turds) </p><p>A Firefox solution would be ideal since this affects security - the random redirecting of HTTP to places unknown by unscrupulous ISPs run by the local village idiot/DSLAM. (please forgive the rude words but I'm hoping that name sticks in peoples minds - BSNL - Bharath Sanchar Nigam Limited - may the world, punitively, never hire these rotten scumbags) </p>


created: 2021-01-12T06:49:56-08:00
updated: 2021-01-12T09:55:41-08:00
title: Why must I use Microsoft Edge
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1383316;
creator: sam_morris0282
content:
<p>When at Dollar General and I search for a product, when the page of products come up, I cannot see any of the products. I must use Edge in order to shop at Dollar General. Occasionally, same problem at <a href="http://Walmart.com" rel="nofollow">Walmart.com</a> my display monitor will sometime go all black and I have to unplug it and plug it back in to get my screen back. Everything will work with Microsoft Edge without a problem. There must be a small glitch somewhere in Firefox or in the web pages meta files that Firefox is not happy with. This is clearly evident at Dollar General shopping website when bringing up a list of products.. </p><p>ALSO: My email address has changed from sam_morris0282@att.net, to: </p><p>sam_morris@sam<a href="http://-ait.com" rel="nofollow">-ait.com</a> </p><p>I couldn't find where I could update my profile? Please correct my email address or tell me how I can do that myself. </p><p>Thank You </p>


created: 2021-01-12T06:41:56-08:00
updated: 2021-01-12T06:41:56-08:00
title: Office 365: no shield in address bar
tags: linux;desktop;privacy-and-security_1;firefox-680;
product: firefox
topic: privacy-and-security
locale: en-US
creator: fwiekmeijer
content:
<p>Some sites do not show a shield icon in the address bar, most notably <a href="http://support.mozilla.com" rel="nofollow">support.mozilla.com</a> and Office 365. </p><p>How can I modify blocking and privacy for such a site? I wast to allow cookies from Office 365, but not for other sites. </p><p>TIA, Folkert Wiekmeijer </p>


created: 2021-01-12T06:36:56-08:00
updated: 2021-01-12T15:48:47-08:00
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: BlueWaffle
title:
Embedded youtube videos not playing, An error occurred. Please try again later. Youtube layout issues

content:
<p>Hi, first of thanks for reading and possibly responding. </p><p>The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try and play the video on the said site it will load and display an error message An error occurred. Please try again later. If I visit the video on youtube, link provided in the video itself, then it plays just fine. Error is not restricted to one site but anything that embeds youtube videos. </p><p>I have also come across some strange <a href="http://youtube.com" rel="nofollow">youtube.com</a> issues, when I am on the main website you get the thumbnails of video's but no time duration are displayed in the thumbnail, neither are the 3 dots where you can have one of the videos removed (not a big deal and maybe this was implemented a while ago I don't know tbh). When I play a video, as in visit the video page on youtube the side bar videos sometimes do and sometimes don't display time duration. </p><p>Please check attached image to see what I mean. Left is without said timecodes, right is what it almost should be. </p><p>What addons do I use: Ublock Origin is the only one worth noting but even without it the weird thing still occurs. I don't use any plug ins that correspond with youtube. </p><p>I am using the latest Firefox on Windows 10. </p><p>Things I have tried thus far to resolve it: - make sure Firefox is up to date - try with and without addblocker (Ublock) - remove Adobe flash entirely - refresh Firefox and clear all data and cookies 9tried this I think 3 times now, no change) - looked through older posts with similar issues but most links regarding html5 on youtube were 404 and sometimes the solution stated things like 'cause by some video helped addon' which I do not use or updating Flash </p><p>Am I the only one with this issue? </p>

answers:
1383317;1383318;1383344;1383363;1383377;1383381;1383387;1383390;1383404;1383406;1383408;1383409;1383418;1383419;1383420;1383421;1383425;1383431;1383435;1383438;1383439;1383441;1383442;1383443;1383489;


created: 2021-01-12T06:22:46-08:00
updated: 2021-01-12T15:47:53-08:00
title: Suspicious email
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383320;1383385;1383427;
creator: ffnewbie
content:
<p>Hi,  I received an email this morning supposedly from mozilla support which stated there was a reply to a question I posted here about 5 years ago. Not the kind of person to click links in emails I signed in directly to my Firefox account and searched for replies to my original question and did not see a reply from the poster who was mentioned the email. How can I determine if this email is actually from mozilla and if it is not what should I do with it? I did check my email using the Firefox Monitor and nothing showed up. Thank you. </p>


created: 2021-01-12T06:19:58-08:00
updated: 2021-01-12T15:44:47-08:00
title: Firefox 84 on Windows 10 stutters while playing 1080p 60fps Youtube videos. Edge works fine.
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383276;
creator: moreira.jf
content:
<p>This is an i7 4500U, Intel HD 4400 (Intel Graphics Family). Drops approximately 5% of the frames resulting in video stutter. Running on a (tested) 200mbps connection. Like I said in the title, Edge plays fine. I remember a few versions ago (can't pinpoint now), Firefox used to play theses videos without any issues. Examples: <a href="https://www.youtube.com/watch?v=79ImZE0K7xc" rel="nofollow">https://www.youtube.com/watch?v=79ImZE0K7xc</a> And <a href="https://www.youtube.com/watch?v=IeZeINA1ts0" rel="nofollow">https://www.youtube.com/watch?v=IeZeINA1ts0</a> </p><p>I spent the last morning trying every solution I found on the Internet, Reddit and Mozilla forums. Disabling stuff in the about:config, webgl stuff, doublebuffer, etc, etc. Tried downgrading to V77, disabling enabling 3D acc., etc. </p><p>Thanks. </p>


created: 2021-01-12T05:56:45-08:00
updated: 2021-01-12T14:52:11-08:00
title: Pictures do not show on page
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383321;1383356;1383444;
creator: bluesbird
content:
<p>I have been having a problem with an auction site of which I have had an account for over 5 years. Recently pictures will not show for listings. When a new auction is listed, all pictures show on the page. However when I later return to the page several pictures will not show. Instead I get a broken pic/ image. After several days no pictures will show up. If I refresh Firefox, the pictures will all show, but then the next day they continue to decay. I have uninstalled/ installed Firefox yesterday 1/11/2020. However the same process occurs. Today I cannot view the pictures. I am using Norton 360 <a href="https://www.enlistedauctions.com/" rel="nofollow">https://www.enlistedauctions.com/</a>] </p>


created: 2021-01-12T05:56:39-08:00
updated: 2021-01-12T12:38:39-08:00
title: dva svislé scrollbary ve stránce
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: cs
answers: 1383398;
creator: jf9
content:
<p>Dobrý den, ahoj, mám problém se zobrazení webu google analytics ve firefoxu. V některých situacích (ne vždy, ale celkem často) se mi na stránce zobrazí dva svislé scrollbary. Ten levý větší je tam jakoby navíc a nelze s ním prakticky posouvat. Tím pravým posouvat lze. Problém je v tom, že ten levý nějak blokuje pohyb po stránce, takže nemám šanci odrolovat si dolů a prohlédnout si obsah webu za foldem. Více snad napoví přiložený obrázek. Když dám reload stránky, tak to pomůže, ale po chvíli se to tam zase zobrazí. Fakticky tak nemůžu procházet web bez opakování reloadu. Na jiném webu než google analytics jsem se s tím nepotkal. Jiný prohlížeč (konkrétně Edge) mi to nedělá. </p><p>Ještě dodám, že to zlobí na zcela nové instalaci jak win10, tak i prohlížeče. Dělalo mi to i na starém počítači, ale myslel jsem že po přechodu na nový se to srovná a ukazuje se, že ne. Nebude to navíc asi problém jen můj, protože jsem dnes zjistil, že to dělá i kolegovi na jeho počítači. Mám verzi prohlížeče 84.0.2 (64 bitů), Win10. Ale dělalo mi to v minulosti i na předchozích verzích prohlížeče. Problém registruju už minimálně půl roku, možná i déle. Jediný doplněk prohlížeče, který používám, je I dont care about cookies a zlobí to , i když ho odeberu (respektive zlobilo to i před jeho prvním stažením) Máte s tím někdo zkušenosti nebo tipy, jak to řešit. Je to fakt otravující, ale na chrome, opera ani edge jako primární prohlížeč se mi přecházet nechce díky Jarda </p>


created: 2021-01-12T05:30:23-08:00
updated: 2021-01-12T15:04:32-08:00
title: Website login immediately kicks me back out
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383322;1383347;1383445;1383458;
creator: kreeghan
content:
<p>I am trying to login in to my US Cellular account, but when I enter my username and password, it logs in to the account but then immediately kicks me back out to the login screen.  I tried disabling all add-ins, but it didn't help.  It just started doing this yesterday - I was able to login just fine for several days before then.  I am able to login to the account on MS Edge, so it is a specific issue with Firefox. </p>


created: 2021-01-12T05:26:20-08:00
updated: 2021-01-12T05:26:20-08:00
title: Video turns black when using Waipu.tv in Firefox
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: elkehaller
content:
<p>When I use <a href="http://Waipu.TV" rel="nofollow">Waipu.TV</a> in Firefox I first do not see the Video, then I click in the screen and see the movie until the mouse moves, the screen is not fully black, I can still see the <a href="http://Waupu.tv" rel="nofollow">Waupu.tv</a> frame but not the video, using full screen is the same, what can I do about it? Thanks Elkie : ) </p>


created: 2021-01-12T05:26:15-08:00
updated: 2021-01-12T05:26:15-08:00
title: Avoid link authorization for opening
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: e.tesson
content:
<p>Dear all, </p><p>I've installed an add-on, "Telephone Number Detection" by "CTI-Telephony", that enables to detect phone numbers on any web page and to trigger a phone app ( ex : Aircall) using the phone numbers detected/clicked. </p><p>It works but Firefox always asks me to authorize the use of the phone app (Aircall) so as to open the link produced when clicking on the phone number "Allow this site to open the callto link with Aircall.exe?" </p><p>This step is useless since I've already authorized the opening via this application. </p><p>Do you any idea oh what options to tag/un-tag so as to avoid this step ? </p><p>Best regards, </p><p>ET </p>


created: 2021-01-12T04:54:19-08:00
updated: 2021-01-12T04:54:19-08:00
title: adobe flash
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: labfr006
content:
<p>i would like to know how to replace adobe flash ? </p><p><br> </p><p>Thank you  </p><pre> Francois </pre>


created: 2021-01-12T04:46:49-08:00
updated: 2021-01-12T04:46:49-08:00
title: YouTube change
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: stgard3
content:
<p>After downloading the latest Firefox browser, YouTube display has changed radically and became very small in size.  Is this due to a change in my browser or did YouTube revamp their pages.  The type size in font size 5.  I can't read it.  Please advise.  Thank you. </p>


created: 2021-01-12T04:43:33-08:00
updated: 2021-01-12T04:43:33-08:00
title: Amazon and google search engine
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: knibbler
content:
<p>Hello,  </p><p>the Amazon and the google search engine always reinstalls itself, how can you disable it forever? </p><p>Thank you in advance. </p><p>Best regards Stefan </p>


created: 2021-01-12T04:40:07-08:00
updated: 2021-01-12T07:26:11-08:00
title: Other Bookmarks missing from my Toolbar
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1383265;1383277;1383281;1383283;
creator: crarja
content:
<p>Other Bookmarks and its contents has disappeared from my toolbar.  How do I bring it back? It is visible in my dorp downbox, but I need it available to me in my toolbar. Thank you in advance. </p>


created: 2021-01-12T04:38:02-08:00
updated: 2021-01-12T10:16:00-08:00
title: How To Protect Mozilla Firefox Browser With Password /NOT PRIMARY PASSWORD/
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383324;1383331;
creator: registrator23
content:
<p>Hi, I know about Primary password and already have it enabled , by my concern is that if I did not enter this primary password at startup I still will be able to login to my gmail account if I did not signed out from it at the previous session. So is it possible to have some additional protection so the firefox did not load my profile before I insert my password? </p>


created: 2021-01-12T04:15:59-08:00
updated: 2021-01-12T05:05:03-08:00
title: Change default search engine
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383269;
creator: jdushney
content:
<p>Windows 10 Trying to change my default search engine from Google to DuckDuckGo When go to options/change default search engine only google, <a href="http://amazon.com" rel="nofollow">amazon.com</a>, ebay and wikipedia are shown as options. Weird since I don't believe most of these are search engines. Added DuckDuckGo as an extension; tried Firefox in safe mode; refreshed Firefox  Searched help topics. I'm stuck! </p>


created: 2021-01-12T03:42:12-08:00
updated: 2021-01-12T03:51:00-08:00
title: How can I change the overview in Firefox?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1383256;
creator: aloganitarus
content:
<p>So how can I change the sequence of the different websites? </p><p><br> </p><p><a href="https://videobin.org/+1eyf/1ln1.ogg" rel="nofollow">It's not Drag and Drop</a> </p>


created: 2021-01-12T03:34:45-08:00
updated: 2021-01-12T03:34:45-08:00
title: restore My passwords
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: mohamedic3
content:
<p>My passwords have gone and i cant restore it even i have signed in my email and i need the tabs that i have saved it before </p>


created: 2021-01-12T03:32:30-08:00
updated: 2021-01-12T03:32:30-08:00
title: Why are my bookmarks duplicated or triplicated?
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: gerhard.endras
content:
<p>Since quite a long teime, my bookmarks are duplicated and even triplicated. How can I come back to normal situation? </p>


created: 2021-01-12T03:18:08-08:00
updated: 2021-01-12T03:18:08-08:00
title: Trying to get a new window/tab when I click a link, Default? I'm doing something wrong.
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
creator: seansmailbox1
content:
<p>Seems straight forward, I've checked and unchecked the box in options, and it looks like the same result. I only get one tab stacked until I have many the box open ones at taskbar. I'd like to open a new link, next to the one I'm on, and can't seem to do, </p>


created: 2021-01-12T03:06:09-08:00
updated: 2021-01-12T03:06:09-08:00
title: Logins and passwords in store just, disappear
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: sashaivan
content:
<p>Hello, its nice to have possibility to ask this questions. Few days ago something strange happens and system was hunged, i didn't do anything unusual, just web serfing, so, i had to reset system and was some astonishin because that rather rare accident. After reload i saw that my browser theme reset to default, and as remember account wasn't loginned as usual, after while i noticed that all logins and password just, disappeared... I very hope that just crash and not any hackers... And here is some pity because many of logins and passwords i mere don't remember.. What can i do in this case? Will be grateful for any help. </p>


created: 2021-01-12T02:42:11-08:00
updated: 2021-01-12T02:42:11-08:00
title: Screenshot without cookie info
tags: desktop;tips;windows-10;firefox-820;
product: firefox
topic: tips
locale: en-US
creator: lisa.bradshaw
content:
<p>I'm taking screenshots of several pages on a website, but the cookie info menu shows up on all of them, even though it is not visible on the web page when I take the screenshot. Anyone know a way to work around this? </p>


created: 2021-01-12T02:38:10-08:00
updated: 2021-01-12T02:38:10-08:00
title: problems synchronizing standard and ESR firefox
tags: mac-os;desktop;sync;firefox-780;
product: firefox
topic: sync
locale: en-US
creator: heike.fickel
content:
<p>I run Firefox standard (84.0.2) on my windows laptop (v10) and try to synchronize with my Mac desktop - OS X Version 10.11.6 with Firefox esr version 78.6.1. It worked in the past and I am not sure when the synch stopped. I have tried to look at the log in about:sync-log but am at loss to understand what all the code means.  It does contain a lot of DEBUG ...  Thanks for any suggestions! </p>


created: 2021-01-12T02:06:38-08:00
updated: 2021-01-12T12:47:43-08:00
title: Firefox update
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383241;1383243;1383247;1383250;1383251;1383252;1383253;1383401;
creator: ambam92
content:
<p>Firefox has done some kind of update and has removed all my bookmarks, settings and all my passwords I had saved which were important and I don't know how to go back to the way it was. I have lost 5 years worth of stuff, including EVERYTHING I had saved that I needed for my studies. Someone please help! I'm not very tech savy, I did not click on anything for this to happen. My browser has done usual updates before and never had this issue. Please help!!! </p>


created: 2021-01-12T01:48:20-08:00
updated: 2021-01-12T01:48:20-08:00
title: Account was created without confirmation code
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: fi
creator: lassi.karppinen
content:
<p>Hi </p><p>I try to describe situation with the info I have at the moment. So this started when one of our workers got email about firefox account creation, email contained the 6-digit confirmation code. Worker was alerted when in a few moment another email came also saying that account was in process to be created but here is the 6-digit confirmation code. Worker also received a third email (slightly different phrasing here as it implied that account is now existing), but now it said that someone is trying to access the account and again the 6-digit confirmation code. We looked into this and yes account was created in which we quickly changed the password. We were able to reset the password by email, since account that was created was behind workers email. </p><p>Now we know that it was workers own parents that started the account creation, but how are they able to create the account without the 6-digit code? I tried to recreate this without success. </p><p>So the parents tried to create account with our workers email and they got to the phase were 6-digit code was required, but they say they never got past it (it was in workers email), still account was somehow created. </p><p>There could a be missing link and information somewhere here and the account already existed, but still they were able to start a process for new account even when email was already in use. Don't really know how this works exactly. Could there be a bug that allows account creation without 6-digit code? </p><p>I can give more info about dates and timestamps if needed by mozilla support. </p><p>I added few pictures which are in finnish, but the idea is there. So two first were about the registeration (Yritätkö rekisteröityä? = Are you trying to register?) and last one is "Kirjauduitko sinä sisään? = "Is this you that tried to sign in?". All from same IP (parents). </p>


created: 2021-01-12T01:41:43-08:00
updated: 2021-01-12T01:41:43-08:00
title: Inconsistent Firefox Instances When Started As User vs System
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: xxcyxx
content:
<p>I'm running Firefox Portable on Windows 10. There is only one executable file in one location. </p><p>When I open Firefox as a user, by clicking the icon, I get a different instance of Firefox than if the system opens Firefox [for example, if I click on a link in a different program that opens in a browser] </p><p>How do I stop this from happening? I've attached a screenshot to illustrate the differences between the two instances: </p><p>1a/1b - User instance does not have pinned tabs, while system instance does. 2a/2b - Despite being logged in to the same Firefox Account/Profile, the toolbar is ordered differently between the two instances. 3a/3b - They're both using the same installed OneTab extension, but they have different numbers of pages stored. 4a/4b - They have a discrepancy in pages and dates for stored items. </p><p>I don't seem to have a way of selecting which instance I get manually. If I had pages pinned or saved in OneTab in a System invoked instance, without being aware it is a System instance, and my laptop restarts, I can't resume that instance and recover those pages without using another program or app to invoke it. No matter how many times I open, close, restart, whatever, Firefox myself, I won't be able to get those pages or pins back. </p><p>It caused for a lot of frustration, and doubts about my sanity, before I finally realized what was happening, and now I'd very much like to know how to make it stop and operate a unified instance no matter how it is invoked. </p>


created: 2021-01-12T01:31:24-08:00
updated: 2021-01-12T02:01:34-08:00
title: File(s) damaged? Problems starting firefox
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383234;1383239;
creator: buero14
content:
<p>Hello, I am still running Win7. After this morning reboot, firefox did not start, messaging: "Der Prozedureinsprungspunkt "sql3lite_database_file_object" wurde in der DLL "nss3.dll" nicht gefunden. After that a message windows says: "Couldn't load" XPCOM.  I tried to reinstall firefox downloading it with another browser, but the installation (I am now working with) seems to be somehow parallel, i.e. I don't have my profile and extensions, passwords, etc. And the look ist different. </p><p>Thanks in davance for any help. </p>


created: 2021-01-12T01:26:26-08:00
updated: 2021-01-12T02:26:37-08:00
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1383232;1383242;
creator: mirkaji
title:
YouTube suddenly does not load on Mozilla Firefox immediately after deleting one of my YouTube accounts

content:
<p>Could someone please help me with this issue? I have been using Mozilla Firefox over 15 years on Windows and it's my default browser. I have Windows 7 professional. I never had any issues with Mozilla till I just deleted one of my YouTube accounts after discovering that I have, over the years, accidentally created too many accounts. Immediately after deleting the YouTube account, the YouTube website no longer loads on Mozilla Firefox. I keep getting the same error message that is just a blank white page with a monkey in the center holding a hammer that just says "something went wrong", with no information why it does not work. Screenshot did not want to upload to this message. However, YouTube still loads and works normally on other browsers. I was able to make changes to my other YouTube account on Google Chrome and it works without any issues. I tried restarting my PC and clicking on old YouTube links saved in my Mozilla browser history that used to work prior to deleting the YouTube account, but keep getting the same error message with a monkey. I also tried clicking on hyperlinks for YouTube videos posted on my channel, but they open on the monkey error page and don't load the YouTube website, despite the videos playing normally in YouTube on Google Chrome. I'm at my wits' end. I tried searching for help on the Mozilla discussion forums, but have not found any topic even similar to my issue. Any help that anyone could provide would be greatly appreciated. I'm a music teacher and will need to post videos to YouTube for several of my students' upcoming piano contests and this issue really has me concerned. Thank you so much for your time and help! </p>


created: 2021-01-12T01:17:21-08:00
updated: 2021-01-12T01:17:21-08:00
title: Bookmarks: Recently Bookmarked
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: drawohna
content:
<p>(I have Firefox 84.0.2, Windows 10)  The "Recently Bookmarked" category disappeared in Bookmarks.  When I googled about the problem, it said go to about:config and find browser.places.smartBookmarksversion--and change to default.  This is not listed in about:config.  When I "Bookmark This Page" it goes into "Other Bookmarks" at the bottom.  (I have a large list of "Other Bookmarks.)  Any suggestions? </p>


created: 2021-01-11T23:55:45-08:00
updated: 2021-01-12T03:10:25-08:00
title: Firefox destruye los SSD a nivel de hardware si ves streaming por ejemplo fútbol
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: es
answers: 1383229;
creator: user1343488
content:
<p>Firefox destruye los SSD a nivel de hardware si ves streaming por ejemplo fútbol. </p><p>Mi disco SSD se ha puesto lento de repente. Investigando descubro que ha empezado a tener errores ECC y está en fase de ir sustituyendo bloques por los de reserva por lo que morirá en breve y ya lo he cambiado por otro. Descubro que tiene un índice tremendo de escrituras que ha acortado su vida a sólo 2 años. Mirando a fondo descubro que cuando se usa Firefox para ver por ejemplo fútbol en streaming, en el caché de Firefox se graba sobre 100MB/4minutos o 1GB/40minutos u 8GB/3partidos. Este ordenador se usa diariamente para ver partidos de fútbol en streaming sobre unas 6 horas diarias por lo que se graban unos 8GB al día en la caché de Firefox. Ya he cambiado la caché de Firefox al disco D: que es un HDD para que no se vuelva a destruir el disco C: que es un SSD. </p><p>Y yo me pregunto 2 cosas ya se tenga SSD o HDD: - ¿Qué sentido tiene grabar en la caché el streaming si jamás será usado como caché ya que nunca se repiten las imágenes y/o sonido?  - ¿Se puede hacer que Firefox desactive por defecto el caché de streaming en futuras versiones y más concretamente en discos SSD? </p>


created: 2021-01-11T23:41:10-08:00
updated: 2021-01-12T00:44:00-08:00
title: Eksport danych do pliku .tcx
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1383226;
creator: waldekjama
content:
<p>Dzień dobry, bardo proszę o udzielenie informacji czy znany jest Państwu problem eksportu sesji treningowej do pliku .tcx? Podczas eksportu sesji treningowej za pomocą przeglądarki Firefox v. 84.0.2 pliki .tcx automatycznie pobierają się do pliku .xml. W przypadku pobierania plików .tcx za pomocą przeglądarki Chrome v. 87.0.4280.141 problem nie występuje, również w przypadku pliku zipowanego pobierane dane są z rozszerzeniem .tcx w dwóch przeglądarkach. </p><p>W załączeniu print screen ekranu z przeglądarki Firefox. </p>


created: 2021-01-11T22:47:51-08:00
updated: 2021-01-12T04:19:50-08:00
title: Firefox keeps crashing
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383263;1383264;
creator: ms.amybites
content:
<p>For the past couple of days Firefox keeps crashing; both individual tabs (it will say the tab has crashed and to reload it - this will happen over and over again upon reloading) and the entire Firefox window. This happens on various different sites, eg. Youtube, gmail, etc. I tried all the steps in this article: <a href="http://mzl.la/1BAQHrD" rel="nofollow">http://mzl.la/1BAQHrD</a> including checking to see if the crash still happened in safe mode with the add-ons disabled (which it did). The article then said to submit any crash reports that hadn't been already and copy the Report IDs for submitted crash reports to my support question in the Community Support forum: </p><p>bp-07c1be53-4018-4004-b8e0-cb8dd0210112 bp-61cb45dc-b6d6-4752-bf54-d40140210112 bp-f220d2d6-0ab6-4260-ad08-c83e70210112 bp-96c03666-617b-4a59-89dd-b5e370210112 bp-3e938bcf-6834-4bc1-af0d-76d060210112 bp-31386a16-f781-4c38-972d-e625e0210112 bp-c72cfa58-a2f6-4972-979b-c7f880210112 bp-0969e72d-752b-42df-a1b8-920120210112 bp-22712cfa-7524-47ce-bbc5-fae0e0210112 bp-8ab35dbf-ab72-4827-9ca3-37c5f0210112 </p>


created: 2021-01-11T22:09:20-08:00
updated: 2021-01-11T22:09:20-08:00
title: How do i restore my old passwords, bookmarks and plugins without access to my old computer.
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: overtaker40
content:
<p>I have been with firefox for about 6 years and 4 computers. I have never used firefox sync yet everytime before this, my computer has never required me to "sync" to get all my old account details. Please tell me there is a way to restore these without access to the old computer. Its a literal brick now with no possible way to access it. </p>


created: 2021-01-11T21:42:42-08:00
updated: 2021-01-11T21:42:42-08:00
title: 首页被360篡改
tags: windows-7;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: 1805754039
content:
<p>问题描述： 每次打开浏览器显示<strong>未知网址</strong>（如图1所示），随后跳转至360（如图2所示）两者均不是设置的首页（如图3所示） </p><p>需求： 怎样跳过该步骤，直接显示设置的主页？ </p><p>附加： 1、左上角首页图标仍然有效，指向的是用户设置好的首页（如图3所示） 2、电脑未安装360安全卫士，仅有自带的联想管家，但安装有360浏览器； </p>


created: 2021-01-11T20:32:26-08:00
updated: 2021-01-11T21:26:06-08:00
title: Context Menu - Cut and Paste Options Grayed Out, Won't Work
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383191;
creator: r.thomas.wright
content:
<p>Sometimes, when using Firefox, if I try to cut and paste something, and I use the Right-Click context menu, the "Copy" and "Paste" options will be grayed out and will not work.  It doesn't happen all the time, but it happens often enough that I think it needs to be addressed. </p><p>Say for example, I'm on Facebook, and I want to copy something from someone's status to post as a comment elsewhere.  Or I'm on a webpage and want to copy and paste a word so I can do a quick search for more information.  About a third of the time, the Right-Click option will not allow me to do this.  The word "Copy" will appear in the context menu, but it will be grayed out and will not work. </p><p>The only way I can make it work is to go to another program (like Word) and perform a cut-and-paste operation there.  Then, when I return to Firefox, it will work. </p>


created: 2021-01-11T19:17:58-08:00
updated: 2021-01-11T19:17:58-08:00
title: No puedo acceder a youtube con firefox
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: es
creator: shofy.juarez36
content:
<p>Hace unos días formatee mi laptop e instale Firefox, y en un principio podía acceder perfectamente a Youtube, pero desde el día de ayer que no me permite acceder a la página. Youtube funciona muy bien en otros navegadores, pero me interesa usarlo en este. Adjunto una captura de pantalla para que se aprecie de mejor manera cuál es el problema, gracias de antemano por su ayuda. (Actualización) Este error no sólo afecta a la página de Youtube. También afecta a algunos dominios de Google (<a href="http://Google.com" rel="nofollow">Google.com</a>, google maps, calendario de google, google shopping) </p>


created: 2021-01-11T18:47:49-08:00
updated: 2021-01-11T21:30:02-08:00
title: 2 sided printing
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383174;1383192;
creator: mark117nj
content:
<p>When I print it keeps printing on both sides. I changed it to "no" in the printing setting in Firefox but when I exit it keeps going back to 2 sided. That doesn't seem to be the case in other browsers.  I tried to follow the advice given here to type in about:config in the address bar but after giving me the warning it just went to a blank page after I clicked to proceed anyway. Any advice I can get would be much appreciated. </p>


created: 2021-01-11T18:43:03-08:00
updated: 2021-01-11T18:46:43-08:00
title: ISO link to send important message to suits in front office...
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383172;
creator: mj_alexander
content:
<p>Dear sirs, </p><p>You should have spent your time and energies improving your second-rate browser and stayed the hell out of politics. You can take Mozilla your shove it up your fucking ass. </p><p>Thank you. </p><p>MJ Alexander Strawberry, Arizona </p>


created: 2021-01-11T17:20:32-08:00
updated: 2021-01-11T17:20:32-08:00
title: Cannot automatically insert username and password for Weight Watchers
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: tedulinski
content:
<p>At any time after startup, cannot use log in and password insertion feature.  Login and Password retained in Firefox.  All other sites responsive. </p>


created: 2021-01-11T17:16:13-08:00
updated: 2021-01-11T17:16:13-08:00
title: Disable mail notification on Windows
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: dannydyvn
content:
<p>I disable Desktop notifications on Gmail and do not allow any notification in firefox preference. But gmail notifications keep showing up with an annoying sound whenever I use firefox. Please help me to disable it. Thank you. </p><p>p/s: I don't install any plugins. </p>


created: 2021-01-11T17:04:20-08:00
updated: 2021-01-11T17:05:54-08:00
title: Firefox Hanging on AMD laptop
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383154;
creator: rudolf1908
content:
<p>Issues with my pc hanging on while using firefox not allowing anything to move cant move mouse or do anything, I have to hard reset the laptop to get it out of the hang /freeze what could be the problem ?  </p><p>this is my troubleshooting information </p><p>Application Basics </p> <hr> <p>Name: Firefox Version: 84.0.2 Build ID: 20210105180113 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0 OS: Windows_NT 10.0 19042 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by default Remote Processes: 6 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false </p><p>Crash Reports for the Last 3 Days </p> <hr> <p>Firefox Features </p> <hr> <p>Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org </p><p>Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org </p><p>Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org </p><p>Name: Web Compatibility Interventions Version: 17.1.0 ID: webcompat@mozilla.org </p><p>Name: WebCompat Reporter Version: 1.4.0 ID: webcompat-reporter@mozilla.org </p><p>Remote Processes </p> <hr> <p>Type: Web Content Count: 3 / 8 </p><p>Type: Extension Count: 1 </p><p>Type: Privileged About Count: 1 </p><p>Type: GPU Count: 1 </p><p>Add-ons </p> <hr> <p>Name: <a href="http://Amazon.com" rel="nofollow">Amazon.com</a> Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org </p><p>Name: Bing Type: extension Version: 1.2 Enabled: true ID: bing@search.mozilla.org </p><p>Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org </p><p>Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org </p><p>Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org </p><p>Name: PSDLE Type: extension Version: 4.0.3 Enabled: false ID: {90d4b3e6-6c8a-46a4-87c7-3bf30d6fa325} </p><p>Name: Public Fox Type: extension Version: 2.0.1 Enabled: false ID: {9AA46F4F-4DC7-4c06-97AF-6665170634FE} </p><p>Name: Video Downloader Pro Type: extension Version: 1.4.0 Enabled: false ID: @video_downloader_pro </p><p>Name: Video DownloadHelper Type: extension Version: 7.4.0 Enabled: false ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} </p><p>Security Software </p> <hr> <p>Type: Microsoft Defender Antivirus </p><p>Type: </p><p>Type: Windows Firewall </p><p>Graphics </p> <hr> <p>Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c56e) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 1 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon(TM) Graphics Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c56e) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 2 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon(TM) Graphics Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 1 Target Frame Rate: 60 DirectWrite: true (10.0.19041.546) GPU #1 Active: Yes Description: AMD Radeon(TM) Graphics Vendor ID: 0x1002 Device ID: 0x15d8 Driver Version: 27.20.14501.18003 Driver Date: 11-13-2020 Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a Subsys ID: 00000000 RAM: 512 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): none CMSOutputProfile: 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 Display0: 1366x768@60Hz DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=1 none=0 error=0 GPUProcessPid: 7812 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SOFTWARE: available by default disabled by env: Overriden by qualified hardware OMTP: available by default ADVANCED_LAYERS: available by default blocked by env: Blocked from fallback candidate by WebRender usage WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly </p><p><br> </p><p><br> Media </p> <hr> <p>Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Output Devices Name: Group 1 - LG TV (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1007\5&amp;194f4c7&amp;0&amp;0001 Headphones (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Speaker (Realtek(R) Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Headphone (Realtek(R) Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Digital Audio (HDMI) (High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1007\5&amp;194f4c7&amp;0&amp;0001 Internal AUX Jack (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Speakers (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Digital Output (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1007\5&amp;194f4c7&amp;0&amp;0001 Speaker (Realtek(R) Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Input Devices Name: Group Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1007\5&amp;194f4c7&amp;0&amp;0001 Headset Microphone (Realtek(R) Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Microphone Array (Realtek(R) Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Internal AUX Jack (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Stereo Mix (Realtek(R) Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C879E&amp;REV_1000\5&amp;25e62599&amp;0&amp;0001 Internal AUX Jack (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1007\5&amp;194f4c7&amp;0&amp;0001 </p><p>Enumerate database </p><p>Environment Variables </p> <hr> <p>MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\rudol\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\rudol\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\rudol\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini </p><p>Experimental Features </p> <hr> <p>about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Pseudo-class: :focus-visible (layout.css.focus-visible.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false JavaScript JIT: Warp (javascript.options.warp): true Media: AVIF (image.avif.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): false Print Preview Redesign (print.tab_modal.enabled): false Web API: beforeinput Event (dom.input_events.beforeinput.enabled): false Web API: inputmode (dom.forms.inputmode): false Web API: &lt;link rel="preload"&gt; (network.preload): true Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false </p><p>Important Modified Preferences </p> <hr> <p>accessibility.typeaheadfind: true browser.contentblocking.category: standard browser.download.useDownloadDir: false browser.search.region: PA browser.sessionstore.upgradeBackup.latestBuildID: 20210105180113 browser.startup.homepage: <a href="http://www.google.com" rel="nofollow">www.google.com</a> browser.startup.homepage_override.buildID: 20210105180113 browser.startup.homepage_override.mstone: 84.0.2 browser.tabs.warnOnClose: false browser.urlbar.placeholderName: Google browser.urlbar.suggest.bookmark: false doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true dom.push.userAgentID: 729ecc47efa44be5a6949137a19c49dd extensions.lastAppVersion: 84.0.2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 84.0.2 gfx.crash-guard.wmfvpxvideo.deviceID: 0x15d8 gfx.crash-guard.wmfvpxvideo.driverVersion: 27.20.14501.18003 layers.acceleration.disabled: true layers.mlgpu.sanity-test-failed: true media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1610412973 media.gmp-gmpopenh264.version: 1.8.1.1 media.gmp-manager.buildID: 20210105180113 media.gmp-manager.lastCheck: 1610412973 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1610412976 media.gmp-widevinecdm.version: 4.10.1582.2 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false places.history.expiration.transient_current_max_pages: 111393 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.remote_settings.crlite_filters.checked: 1610412972 security.remote_settings.intermediates.checked: 1610412972 security.sandbox.content.tempDirSuffix: {ecafb1a2-58c2-4332-b31e-e978f6a1adcb} security.sandbox.plugin.tempDirSuffix: {ad672f14-6978-4204-8655-a0fb45b3646e} services.sync.declinedEngines: services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1610412811 services.sync.lastSync: Mon Jan 11 2021 19:53:56 GMT-0500 (Eastern Standard Time) ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found. </p><p>Important Locked Preferences </p> <hr> <p>fission.autostart: false fission.autostart.session: false </p><p>Places Database </p> <hr> <p>Accessibility </p> <hr> <p>Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator: </p><p>Library Versions </p> <hr> <p>NSPR Expected minimum version: 4.29 Version in use: 4.29 </p><p>NSS Expected minimum version: 3.59.1 Version in use: 3.59.1 </p><p>NSSSMIME Expected minimum version: 3.59.1 Version in use: 3.59.1 </p><p>NSSSSL Expected minimum version: 3.59.1 Version in use: 3.59.1 </p><p>NSSUTIL Expected minimum version: 3.59.1 Version in use: 3.59.1 </p><p>Sandbox </p> <hr> <p>Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 </p><p>Startup Cache </p> <hr> <p>Disk Cache Path: C:\Users\rudol\AppData\Local\Mozilla\Firefox\Profiles\p3eu5dff.default-release-1610412772862\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true </p><p>Internationalization &amp; Localization </p> <hr> <p>Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["es-PA","es-419","en-US"] Regional Preferences: ["en-US"] </p><p>Printing </p> <hr> <p>Modified print settings </p> <hr>


created: 2021-01-11T17:00:59-08:00
updated: 2021-01-11T17:00:59-08:00
title: Firefox Hanging on AMD laptop
product: firefox
topic: fix-problems
locale: en-US
creator: rudolf1908
content:
<p><em>[Locked as a duplicate of <a href="https://support.mozilla.org/en-US/questions/1321398" rel="nofollow">https://support.mozilla.org/en-US/questions/1321398</a>. Please follow up there, thanks.]</em> </p><p>Every once in a while it hangs and have to force shut down the computer it happens on watching videos or regular websites it hangs in a way that cant move the mouse or see any activity from the HDD led or do anything it s just frozen in there. </p><p>my laptop is HP 14 DK1003DX AMD Silver 3050U with Radeon graphics 4 gb ram and 480 ssd WD M.2 </p><p>Application Basics </p> <hr>


created: 2021-01-11T16:34:18-08:00
updated: 2021-01-12T02:29:45-08:00
title: televisão
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: pt-BR
answers: 1383244;
creator: Gutierrezluana11
content:
<p>Quero saber como utilizar o aplicativo em TV romu, já está instalado mas não consigo navegar. </p>


created: 2021-01-13T15:05:30-08:00
updated: 2021-01-13T15:05:30-08:00
title: Mouse over text
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: staticgerbil
content:
<p>Hi there, </p><p>I have been reading xkcd for years and somewhat recently using Firefox on macOS (Big Sur) I don't get the full mouse over text panel on the comics.  I get some of the text panel, but most of it isn't rendered. Safari works fine, and I'm fairly confident that last time I tried Firefox on Windows it also worked fine. </p><p>I'm just wondering if there is a bug on the mac version of Firefox, or if there is a setting I have wrong perhaps?  Or maybe it's an issue with the website itself? </p><p>Any insight would be appreciated :) </p>


created: 2021-01-13T14:15:10-08:00
updated: 2021-01-13T14:15:10-08:00
title: Lost my logins and autofill
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: RunrigFan
content:
<p>I imported my logins.jsons and some were logins.json corrupt  </p><p>I've gone to a site I used often but  autofill isnt working nor passwords. </p><p>Do I have to login all over again </p>


created: 2021-01-13T14:06:04-08:00
updated: 2021-01-13T14:47:40-08:00
title: Unable to connect to reCAPTCHA
tags: desktop;privacy-and-security_1;windows-10;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383703;1383706;1383710;1383713;1383715;1383718;
creator: glennstakkestad
content:
<p>Hi, since today I've been unable to connect to reCAPTCHA. At first the reCAPTCHA boxes didn't show up at all and Firefox prevented me from connecting with Google because of an error with the certificate. I was able to fix that by allowing Firefox to trust root authorities (solution #6 on this list: <a href="https://sectigostore.com/page/fix-the-warning-potential-security-risk-ahead-error-in-firefox/" rel="nofollow">https://sectigostore.com/page/fix-the-warning-potential-security-risk-ahead-error-in-firefox/</a> ) </p><p>While the reCAPTCHA boxes are showing up again, I still can't connect with it. When checking the box, it starts loading for a while and I get an error message saying that there's no contact with reCAPTCHA and that I should check my connection and try again. I included a screenshot. </p><p>I went to topics of people who had the same problem and tried everything. Disabling protection against tracking, disabling Adblock, starting Firefox in safe mode, refreshing Firefox, loading another Firefox profile, restarting Firefox, uninstalling and reinstalling Firefox, restarting my pc. I'm desperate. </p><p>I'm only having this problem in Firefox, not in any other browser. </p>


created: 2021-01-13T13:54:10-08:00
updated: 2021-01-13T14:18:32-08:00
title: Lost 2FA
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1383707;
creator: anto294
content:
<p>Hello, Unfortunatly I have lost my 2FA app. Now I can't login to my Firefox using my e-mail. Is possible to delete account and register again? </p><p>Thanks, Antonio. </p>


created: 2021-01-13T13:27:03-08:00
updated: 2021-01-13T13:27:03-08:00
title: TLS handshake
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: acnewcomb1979
content:
<p>I'm using FF Version 84.0.2 and have increasingly experienced slowness and problems loading many websites with "Performing TLS handshake ........" statuses and other delays.  Several sites will not load at all.  To resolve, Firefox has to be closed, reopened, and then the sites may load OK or still slowly load.  I'm using Duck Duck Go as the search engine.  I've searched online fix articles and tried several ideas but couldn't find any current/recent solutions, have done Refresh, and built new profile too.  Anyone having this problem or have solution ideas that will work?  Thanks </p>


created: 2021-01-13T13:25:08-08:00
updated: 2021-01-13T13:25:08-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: jrichardbehun
title:
Firefox update 13jan21 .. killed the True Key by McAfee extension and there is none to be found in the library

content:
<p>Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key.  I can not find any was to put True Key's extension in Firefox.    Firefox is not unusable for me. </p>


created: 2021-01-13T13:22:03-08:00
updated: 2021-01-13T13:22:03-08:00
title: AppAutoUpdate not available in local group policy editor
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: KRDibble
content:
<p>I abandoned my effort to control policies using a policies.json file, since the posted instructions do not work and the moderator who was helping me didn't have any additional suggestions. So I'm now trying to do this via the local group policy editor in Windows 10 Pro with Firefox ESR 78.6.1. </p><p>I obtained the admx/adml files for that version of Firefox and placed them in the appropriate location in Windows\Policy Definitions. </p><p>Now I get the full list of polices in Firefox about:policies#documentation. There is also a Mozilla&gt;Firefox node in the group policy editor with many options. However, AppAutoUpdate is not among them, even though it appears in the documentation. The only thing relevant at all in the GPO editor is Mozilla&gt;Firefox&gt;Preferences&gt;app.update.auto, which both the GPO and about:policies says is deprecated and not supported. </p><p>So what is the actual truth? Is there, or is there not really an AppAutoUpdate policy that we can actually use to stop the endless pestering about updates in an ESR version? If there really is one, what are the actual steps to find it and make it work? </p><p>Thanks. </p>


created: 2021-01-13T13:06:58-08:00
updated: 2021-01-13T14:35:44-08:00
title: Government intrusion
tags: windows-7;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383692;1383708;
creator: idplumberboy
content:
<p>Why are new tabs opening to the Federal Governments Cyber Security and Infrastructure Agency's rumor control page? Is my browsing information being shared with the Federal Government? </p>


created: 2021-01-13T12:30:57-08:00
updated: 2021-01-13T12:30:57-08:00
title: Recuperar contraseñas desaparecidas
tags: windows-xp;desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: es
creator: rebelsentinel
content:
<p>Hola, de repente me han desaparecido TODAS las contraseñas guardadas que tenia en Firefox. Uso una versión antigua del mismo ya que tengo un OS antiguo, y hasta ahora nunca me había pasado nada semejante. Ayer por la madrugada hubo una bajada de tensión y se me reinició el sistema, no se si eso puede haber influido en algo... Encontré varios archivos logins.json corruptos en mi carpeta de perfil (json, json1, json2...) todos con tamaño de 0 bytes... tan solo el archivo json.temp tiene algo dentro, lo renombré pq tb estaba corrupto y esperaba que junto con el .key3 al reiniciar firefox después de reiniciar Windows todo volviera a la normalidad pero no... todo sigue igual! Puede alguien ayudarme por favor? Que puedo hacer? </p><p>Ricardo </p>


created: 2021-01-13T12:28:12-08:00
updated: 2021-01-13T12:28:12-08:00
title: Conflicting settings for PDFs and photos
tags: windows-7;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: wwnbnews
content:
<p>Quit resetting my PDF and photo settings with your updates. I DON'T WANT Firefox HTML, PDF OR PHOTO settings. </p>


created: 2021-01-13T12:19:25-08:00
updated: 2021-01-13T14:42:24-08:00
title: How to call Garbage Collect on Firefox using Javascript?
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383717;
creator: cesar.caiooliveira
content:
<p>I wonder if someone could help on some questions about `GC` on `firefox`. </p> <ul><li><ul><li>Q1-** Is possible to call the action performed when I click on the button `GC` using javascript? </li></ul> </li></ul> <p><a href="https://i.stack.imgur.com/JgoNx.png" rel="nofollow">https://i.stack.imgur.com/JgoNx.png</a> </p> <ul><li><ul><li>Q2-** on `about:config` there's an option `javascript.options.gc_delay.full`, is this option the same than clicking on the button `gc` on `about:memory`? </li></ul> </li></ul> <p><a href="https://i.stack.imgur.com/dimKW.png" rel="nofollow">https://i.stack.imgur.com/dimKW.png</a> </p> <ul><li><ul><li>Q3-** I'm searching about of what of these enumerated options does, and found that: </li></ul> </li></ul> <p>`1-` Is the default amount of time to wait from the user being idle to starting a shrinking GC. </p><p>`2-` `javascript.options.gc_delay` ?? </p><p>`3-` `javascript.options.gc_delay.full` ?? </p><p>`4-` `javascript.options.ion.full.threshold` ?? </p><p>If someone knows the answer to these questions. </p>


created: 2021-01-13T11:54:33-08:00
updated: 2021-01-13T11:54:33-08:00
title: Firefox browser freezes if left open while not in use (but not if moved to margin)
tags: mac-os;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: DMon707
content:
<p>Using Firefox with macOS11.1, the browser automatically freezes (and the application must be quit and restarted) if it is left open on the screen when not in use. If it is stored on the margin of the screen (yellow dot), this doesn't happen. Safari does not freeze under the same circumstances. </p>


created: 2021-01-13T11:48:49-08:00
updated: 2021-01-13T11:48:49-08:00
title: "save as website complete" (.html) to desktop opens in empty tab mac
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: johnju
content:
<p>Hi, </p><p>I want to save a website that featured our dog on a page.  The website is a help-site for veterinary expense that will probably close the page featuring our animal, as our pet didn't make it.  If it matters, the website is <a href="http://Waggle.com" rel="nofollow">Waggle.com</a>. </p><p>I used File &gt; Save Page As  to open the dialog box with the option to save to the desktop.  I note it did so with the extension .html.  At the bottom of the dialog box was Format, I choose the default save as Website complete.  I tried to open it and saw a instant of the webpage picture.  On the bottom left-hand corner several pieces of dialog were running in rapid succession, one of them contained the words "Hand shake", but most were probably computerize gibberish, at least to me.  The bottom left hand corner went blank and the entire tab was left blank--empty, the brief picture disappeared.  Google didn't offer any help with this. </p><p>Can I save this page to view as a memory, or is this essentially gone to a novice like me? </p><p>Firefox 84.0.1, OS X 10.13.6, 2009 iMac desktop. </p><p>Thanks, </p><p>John Roehling </p>


created: 2021-01-13T11:24:52-08:00
updated: 2021-01-13T11:24:52-08:00
title: youtube
tags: desktop;websites;windows-10;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
creator: jhonatan1natanohj
content:
<p>youtube presents errors during loading, leaving the left side panel and the youtube login menu empty, strangely when opening firefox for the first time after turning on the computer it seems to load normally but when browsing or updating the problem is present. </p><p>I don't use third-party antivirus, only the one that comes in windows 10. I suspect the firewall and windows defender itself. </p><p>I've been like this for two months. I tried updating windows 10, no changes. update firefox, no changes. reset firefox, no changes. disable firefox add-ons, no changes. reinstall firefox, no changes. private window, unchanged. </p><p>any ideas? </p>


created: 2021-01-13T11:21:54-08:00
updated: 2021-01-13T13:57:39-08:00
title: Multiple Bookmarks folders
tags: desktop;beta;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1383694;1383697;
creator: gwkraft
content:
<p>My Bookmarks folders somehow have been duplicated many times.  Don't know how to fix it.  I need to remove all but the original set of bookmarks but can only do one at a time.  There are hundreds if not thousands if them.  How can I get rid of all but one set?  Thanks! </p>


created: 2021-01-13T11:03:27-08:00
updated: 2021-01-13T11:03:27-08:00
title: Thumbnail image not loading under certain conditions
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: flyingdora
content:
<p>There is an issue with thumbnails not loading on certain webpages. I've tried a lot to solve this problem and found out that it doesn't reproduce in Safe mode. </p><p>This doesn't happen when I first visit a web page. Occurs when I browse other pages of the website or refresh multiple times. (But, closing the window and accessing the page again will solve the problem.) </p><p>It doesn't print out any special error messages, it just appears to be still loading. (Checking in the console, status code 200 (OK) is not returned and it shows that it is still being requested.) </p><p>However, regardless of whether or not the image is actually being loaded, the NS_BINDING_ABORTED error is thrown in the thumbnail image URL. </p><p>I've tried a lot of methods like turn off hardware acceleration, switch to the default theme, disable all extensions, turn off AdGuard (on Windows), turn off DNS-over-HTTPS feature, and disable to force HTTPS, but that didn't fix the problem. </p><p>Only in safe mode the problem was resolved. </p><p>Additionally, there are no problems with Chrome browser. When a problem occurs in the Firefox browser, if I refresh the same page in Chrome, it loads fine. So I guess it's not a network issue. </p><p><a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a> I tried to solve the problem by referring to this article, but it did not say what settings were changed other than those described above when using Safe mode. </p><p>So I would like to know which settings change when I enable safe mode. </p>


created: 2021-01-13T11:00:14-08:00
updated: 2021-01-13T14:25:02-08:00
title: Roboform
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383675;1383709;
creator: 2stevem
content:
<p>I have used Roboform password manager with FF for years. Within the last 6 months, Roboform's toolbar no longer automatically displays below FF when I open FF. I have to force it to by going into RF options and dragging the RF icon onto FF (see attached screen shot). As shown in the image, RF and/or FF doesn't even think RF is installed! But it is. I've contacted RF multiple times, and they claim they're working on it. I wonder if anyone in the FF community has the same problem. Thanks for any help.  Steve </p>


created: 2021-01-13T10:34:17-08:00
updated: 2021-01-13T14:26:09-08:00
title: finding web page
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383676;1383711;
creator: mscott8695
content:
<p>I was trying in to a website that I used all day yesterday trying to get information to file for funds due me from my husband's military account.  I was in and out of the site several times yesterday and need to get another form printed out to complete my requests.  For some reason, it will not pull it up again.  Just says it cannot access the website and even trying again and again, I cannot get it to work.  I HAVE to have these so I can begin receiving funds my husband paid in for me over the years.  I am getting upset. </p>


created: 2021-01-13T10:05:09-08:00
updated: 2021-01-13T10:05:09-08:00
title: Problema com download de arquivos via ExtJs com Firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: pt-BR
creator: fabricio.henrique4
content:
<p>Olá,  Estou desenvolvendo uma aplicação que irá ser executada a partir da web utilizando Sencha ExtJs.  </p><p>Em uma das funcionalidades da aplicação existe uma opção para o download de arquivos, porém ao executar a mesma no firefox o mesmo sempre altera a extensão dos arquivos para ODT porém isso não pode ocorrer ...  </p><p>No Chrome funciona corretamente  No Edge funciona corretamente  </p><p>Alguém saberia me recomendar alguma forma de evitar que isso ocorra ? </p>


created: 2021-01-13T09:52:06-08:00
updated: 2021-01-13T09:52:06-08:00
title: Can not play videos at one website
tags: linux;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: alan.schulman
content:
<p>I have what I think is a specific video problem.  Videos from the Washington Post get the message “This video is currently not available”.  Other videos, e.g. from the New York Times do work.  Washington Post videos work with Chrome and Opera.   </p><p>The problem is on a new Dell Inspiron 5502 running Windows 10 and Ubuntu with dual boot.  The problem only occurs under Ubuntu 20.04.1 LTS.  It does not occur under Windows Firefox. </p><p>The current Firefox is 84.0.2.  The problem did occur under 84.0 but I didn’t have time to pursue it. </p><p>The add-ons manager under extensions has no entries.  Under plugins there is only “OpenH264 Video Codec provided by Cisco Systems”. </p><p>Under preferences, performance, hardware acceleration is not selected and the content process limit is left at 8.   </p><p>Running in safe mode does not help.   </p><p>I had a different video problem on a pair of the hardware visible at <a href="https://support.mozilla.org/questions/1320396?utm_campaign=questions-reply&amp;utm_source=notification&amp;utm_medium=email#answer-1381141" rel="nofollow">https://support.mozilla.org/questions/1320396?utm_campaign=questions-reply&amp;utm_source=notification&amp;utm_medium=email#answer-1381141</a> This is a different machine and a different problem. </p>


created: 2021-01-13T09:36:41-08:00
updated: 2021-01-13T13:11:48-08:00
title: Removal of "Other Bookmarks" from Menu selection "Bookmarks"
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1383661;1383688;
creator: .NTxLS+-
content:
<p>Attempting to find some HELP period is next to impossible using this setup as you have it set.  Finally found what was said to be a "SOLUTION" and it did NOT work for my setup, NO HELP at all!  I also posted a possible work around for the additional issues with that one problem with the "Other Bookmaks" as it will NOT allow me to DELETE that folder.  On top of this issue, every now and then that "Other Bookmarks" duplicates itself and I have had eighteen or more copies of that folder, if any one of those extra copies is removed they are all removed including the one copy that cannot be removed is "STRIPPED" of any saved bookmarks within that folder. </p><p>I recommended that anyone with this issue to create a special bookmark folder to save any bookmarks within that "Other Bookmarks" folder before removing any of the copies and save your bookmarks from that "Other Bookmarks" folder.  Now I cannot find my original posting to see if there are any updates.  When doing what you call a search for FIREFOX only still comes up with over 2K entries and cannot take the time to review them all.  This system is a NIGHTMARE to use to find anything. 'd' "LoneWonderer" </p>


created: 2021-01-13T09:35:19-08:00
updated: 2021-01-13T09:35:19-08:00
title: Installed FF onMac yesterday and today it is gone and NA at Apple App store
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: KimiB333
content:
<p>I do not want to use Safari any longer. I downloaded Firefox yesterday on my Mac. I set up my preferences. Then when I went to open it it had disappeared. Gone. Not in my Application or Download folders. I tried again to install it and the Download on your site shows a pop up with a FF icon and an arrow to the App store. It is to in the App store anymore. It was there yesterday! </p>


created: 2021-01-13T09:25:50-08:00
updated: 2021-01-13T09:25:50-08:00
title: tabs keep crashing
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: lashag
content:
<p>I have done a complete reinstall and tabs keep crashing.  I can use Edge or Chrome with no issues.  Hope someone can help me with this.  Also have done malware virus scan and seems to be okay.  Tx </p>


created: 2021-01-13T09:19:36-08:00
updated: 2021-01-13T13:46:09-08:00
title: Firefox fails to surpress sw update popup msg's
tags: mac-os;desktop;other;firefox-800;
product: firefox
topic: other
locale: en-US
answers: 1383662;1383689;1383691;
creator: PD260
content:
<p>Newer Firefox ver's, 80.0.1 for example, don't seem to allow users to stop pestering sw update popups from being displayed throughout a single Firefox session.  No means no, and not keep asking anyway.  Has something been missed? </p>


created: 2021-01-13T09:18:54-08:00
updated: 2021-01-13T09:18:54-08:00
title: Firefox 84.0.2 with New MacMini chip M1
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: rafa.carrascoz
content:
<p>Hello, I have a problem with firefox 84.0.2. From first day, when I installed the firefox, I have a problem. The problem is when I stay a lot of time not using it, all tabs are freezed. Only menues works, but the tabs are not working, I can not open a new tab. I need to close firefox and start to work again. </p><p>Any idea? the system big sur is recently installed, I mean, all is new, HW, SO, Firefox... </p><p><br> Thank you. Regards, Rafa. </p>


created: 2021-01-13T08:46:04-08:00
updated: 2021-01-13T08:46:04-08:00
title: Open URL in a new tab
tags: linux;desktop;tabs;firefox-840;firefox-8402;
product: firefox
topic: tabs
locale: en-US
creator: opt.78
content:
<p>Hello With Version 84.0.2 I can no longer open a URL in a new tab. Preferences are OK and have not been changed. I work with Firefox Ubuntu and  Qwant, PureVPN and Kee PassWord Manager extensions. </p><p>I also have a problem because when I choose to never keep the history when closing Firefox, then the home page <a href="https://www.qwant.com/?client=ext-firefox-hp" rel="nofollow">https://www.qwant.com/?client=ext-firefox-hp</a> is replaced by that of Firefox </p><p>Thanks for your help </p>


created: 2021-01-13T08:39:42-08:00
updated: 2021-01-13T08:39:42-08:00
title: Bad Request Missing OAuth parameter: client_id
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: Lojong7
content:
<p>Bad Request Missing OAuth parameter: client_id </p><p>Launching FF from LastPass vault and using correct password and email the &lt; Bad RequestMissing OAuth parameter: client_id&gt; popup appears.  I am not sure what the correct URL for the FF login page is; I just copied the URL from the sign in page.  LastPass launches my other websit sign ins successfully. </p><p>Kindly advise Robert </p><p>Apologies for any wasted time.   JUST FOUND THAT THE FF SIGN IN URL WAS WRONG.  LASTPASS NOW LAUNCHES FF SIGN IN AND ON PASSWORD ENTERED FF ACCT OPENS. </p>


created: 2021-01-13T08:23:29-08:00
updated: 2021-01-13T08:23:29-08:00
title: Download files are moved or missing
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: hakan.warnelid
content:
<p>When downloading a file without saving it it will just disappear after downloading. I can see the downloading process but when i click the blue arrow the message is that the file has been moved or missing. If I choose to save the file there is no problem but I often only want to have a short glance at the document and no interest i sawing the file. </p><p>I have made a new installation of Firefox but the problem remains the same. I hav temporarly turned off my Norton security program but that doesn´t help either. This problem was first noticed in late 2020 before that I could download and open the file directly. </p>


created: 2021-01-13T08:22:56-08:00
updated: 2021-01-13T08:22:56-08:00
title: Delete my Mozilla profile
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: vctorgab
content:
<p>Hi: </p><p>I was using the firefox sync option, but i now longer will use firefox. There is any way to delete my account from the Mozilla servers? </p><p>Thanks for the help. </p>


created: 2021-01-13T08:19:44-08:00
updated: 2021-01-13T08:19:44-08:00
title: Attachment not Opening
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: spirop1
content:
<p>I cannot open any attachments through AOL using the Firefox browser. The attachment is there but when I try to select it it it does not open with all types of attachments (.doc, .xls, .pdf, .etc..). This only occurs with Firefox and started about a few days ago. IE and Chrome are ok. Using Firefox version is 84.0.2 (64-bit). I had cleared the Cache but no difference.  </p><p>Please advise. </p>


created: 2021-01-13T08:16:43-08:00
updated: 2021-01-13T08:16:43-08:00
title: Potential security issue when connecting to websites
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: ChrisCarsberg
content:
<p>I use a Mac with Catalina 10.15.7 and have Kaspersky security protection. I have installed the recommended extension for Firefox with Kaspersky, but still frustratingly get the black screen with "did not connect, potential security issue" for all websites. Can anyone tell me what is happening and how I can alleviate the problem? I have had to migrate to Safari until this problem can be sorted out. Thank you Chris Carsberg </p>


created: 2021-01-13T08:04:29-08:00
updated: 2021-01-13T08:04:29-08:00
tags: desktop;other;windows-81;firefox-840;
product: firefox
topic: other
locale: en-US
creator: firstbier
title:
How can I see a detailed browsing history, not only the latest visit? Is there a logfile/protocol somewhere?

content:
<p>How can I see a detailed browsing history, not only the latest visit? Is there a logfile/protocol somewhere? </p>


created: 2021-01-13T07:42:37-08:00
updated: 2021-01-13T13:58:07-08:00
title: If I refresh Firefox will all my downloads be deleted?
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383698;1383699;
creator: barbara.blunkell
content:
<p>I was advised to refresh Firefox as it's slow to start, but I'm concerned that all my downloads will be deleted. Is this true, as many of my downloads are very important to me. </p>


created: 2021-01-13T07:41:42-08:00
updated: 2021-01-13T07:41:42-08:00
title: video images upside down
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: giovannicupini0
content:
<p>in the video conference connection the images are presented upside down both with chromium and with firefox. What to do? my Os is Linux. thank </p>


created: 2021-01-13T07:40:37-08:00
updated: 2021-01-13T07:48:08-08:00
title: Forced Session Restore of Firefox after resume from sleep everytime
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383640;
creator: dcardellini
content:
<p>Firefox latest version 84.0.2 on Win 10 latest updates Dell XPS 13 9380. </p><p>Firefox apparently crashes either on sleep or restore from sleep mode, forcing a session restore. </p><p>I specifically use a number of websites where forms are filled out in browsing tab.  A Session Restore means a reload of that page, losing all my prior work on that page (could be up to an hour's work). </p><p>Loving my move from Chrome and starting my journey off the Google train.  Firefox is great.  But this one is a show stopper for me.  Help! </p>


created: 2021-01-13T07:18:47-08:00
updated: 2021-01-13T14:00:07-08:00
title: Did not connect - security issue on trusted website.
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383701;
creator: alexbassett65
content:
<p>I get the "Did Not Connect: Potential Security Issue" error on my university's website. This started today. Nobody else has this problem. All other websites work fine. On chrome, same message but it allows me to continue. Firefox does not allow me to set an exception. So now I will be forced to switch to another browser because I can no longer access this information unless there is some way to fix this. </p>


created: 2021-01-13T07:02:42-08:00
updated: 2021-01-13T07:02:42-08:00
title: Notifications
tags: desktop;beta;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: pbuenomenezes
content:
<p>In my notebook I have dualboot with Windows 10 and Ubuntu 20.04, and in Ubuntu Firefox notifications are integrated with the system, but in Windows 10 the notification is a ugly white rectangle. I tried to search how to change, and one site said I have to go to to Settings&gt;System&gt;Notifications &amp; Actions and scroll down to <em>Receber notificações destes remetentes</em> and turn on Firefox, but Firefox don't appear there, as you can see in the screenshot. I'm Brazilian, so my system is in Portuguese. </p>


created: 2021-01-13T06:37:43-08:00
updated: 2021-01-13T06:37:43-08:00
title: text to speech / speech to text
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ted.m.larson
content:
<p>I am new to Firefox. I need speech to text and Text to speech, to run on all sites and all search boxes. And still be secure is the recommended software or add-ons or is it integrated into Firefox. This is one of the main reasons I have not moved from Google Chrome. </p>


created: 2021-01-13T06:30:11-08:00
updated: 2021-01-13T06:30:11-08:00
title: Firefox no guarda mis contraseñas de Google ni otros sitios
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: es
creator: contactospablo
content:
<p>Cada ves que cierro Firefox y vuelvo a abrirlo desaparecen todos mis nombres de usuario como los de google para entrar a gmail o de sitios web como  <a href="http://mercadolibre.com" rel="nofollow">mercadolibre.com</a>. Tengo que volver a loggerame y esperar que google me envie un sms a mi celular una clave para volver a cargar el usuario y password de mi cuenta de google, lo mismo para otros sitios web. Esto empezó hace un par de dias y la verdad me está cansando. En opciones no encontré (o no supe buscar) algo que me ayudara. Agradesco cualquier ayuda. </p>


created: 2021-01-13T06:12:55-08:00
updated: 2021-01-13T06:39:28-08:00
title: No Certificate Exception option
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383628;
creator: jnchele
content:
<p>Good day to all, </p><p>Can anyone tell me why I do not have the option to continue to a particular website?   </p><p>I get this message... "Warning: Potential Security Risk Ahead" </p><p>I click Advance tab and only get the "Go Back (Recommended) option, not a continue button. </p><p>A co-worker can get to the site every time.  He has two options to "Go Back" or to Add an Exception and continue to the site.  There seems to be two differences between our browsers:  1) He has an older version and I have the newest version.  2) Under the "About:Config" I have an extra line that I cannot change "security.certerror.hideAddException"  This option is set to "True" and is locked and grayed out.  I do not have the option to change it. </p><p>Any ideas? </p>


created: 2021-01-13T06:04:44-08:00
updated: 2021-01-13T06:04:44-08:00
title: Firefox Browser on Mac shows up on the new Desktop when switching the Desktop
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: luis.luetkehellweg
content:
<p>Hi everyone,  when my firefox is not in fullscreen mode, it shows up on the new Desktop when I am switching the Desktop via Mission Control or gesture. Is there a fix for this problem? I am using hte Magnet App but I am not having the issue with other browsers or applications yet. You can have a look at a screen record here: <a href="http://example.com" rel="nofollow">https://youtu.be/vPBoXKTKcNg</a> Thanks in advance </p><p>Firefox 84.0.2 MacOS Big Sur 11.1 </p>


created: 2021-01-13T05:45:10-08:00
updated: 2021-01-13T06:41:33-08:00
title: Firefox periodically reopens closed Tabs
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383630;
creator: mozilla195
content:
<p>Hello,  </p><p>since the last update to 84.0.2 firefox opens ~30 closed tabs again after s short time period.  When I close the tabs they reappear after a short period again. </p><p>I disabled the sync feature, but that does not help. </p><p>Does anyone have an idea and can point me to the right direction?  </p><p>Regards </p><pre> Axel </pre>


created: 2021-01-13T05:43:40-08:00
updated: 2021-01-13T06:42:18-08:00
title: Only problems!
tags: desktop;beta;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383631;
creator: info4498
content:
<p>This browser become so bad in last year! I use Firefox a lot of years and now have only problems. On mobile have problems, if I want to edit something in WordPress Admin, I can modify only with Chrome, Firefox not work. What is wrong with this browser? </p>


created: 2021-01-13T05:41:44-08:00
updated: 2021-01-13T06:43:33-08:00
title: Session restore not functioning correctly
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383632;1383633;
creator: kellie-king
content:
<p>Hi, The last two times Mozilla has crashed I have not been able to restore my previous session because session restorer is not working properly. </p><p>The about:sessionrestore tab appears as it always used to but the page is not loading properly and now appears completely blank with nothing to click on. In addition the Restore Previous Session option in the menu is also greyed out. </p><p>Think this may be a bug that needs fixing as has never been an issue in the past. I'm just getting fed up of having to go and find everything again! </p><p>Any ideas? </p>


created: 2021-01-13T05:33:33-08:00
updated: 2021-01-13T08:08:37-08:00
title: deplatforming
tags: desktop;other;political;
product: firefox
topic: other
locale: en-US
answers: 1383619;1383642;
creator: logan.livingstoniiii
content:
<p>I am exited that Mozilla finally wants to start censoring/deplatforming radical sites! I agree that only some viewpoints are safe enough for the internet. I don't want my kids exposed to religious/gun zealots. I would like to volunteer to help nominate sites for removal from the internet, are you looking for help? </p>


created: 2021-01-13T04:43:31-08:00
updated: 2021-01-13T04:43:31-08:00
title: Can't sign in
tags: desktop;sync;windows-10;firefox-840;firefox-8402;
product: firefox
topic: sync
locale: en-US
creator: sally.bradbrook
content:
<p>Hi, My other Windows tablet had problems and I had to reinstall Windows and therefore Firefox. I lost all of my add ons and speed dial tabs etc and want to sync with other devices, but on that tablet when I click 'Sign in or Register' I'm taken to a 'Create account' page. When I put in my email address, I'd expect it to say there's already an account with that email address, but it doesn't. Then, when I put in my current password, the first bar takes the password without problem, but when I fill in the 'Repeat password' bar, the first two characters are entered but the rest of the password jumps to the first bar! </p><p>This already the second installation of Firefox as the first version didn't work and the Firefox page in Explorer said something had gone wrong and gave another download link... </p><p>Do you have any ideas? This is taking a crazy amount of time, just going around in circles... </p><p>Thank you. </p>


created: 2021-01-13T04:30:35-08:00
updated: 2021-01-13T04:30:35-08:00
title: open Youtube videos ALWAYS in theatre mode
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: jschoenfeldt
content:
<p>Hello, I have Win 10 and FF, both newest version. When I view a Youtube-Video in theatre mode,  then close FF, open FF again with a video, this video does not show in theatre mode. Cookies are allowed.  Any solution to open the videos ALWAYS in theatre mode (not fullscreen)? Thanks for help. </p>


created: 2021-01-13T04:28:03-08:00
updated: 2021-01-13T04:28:03-08:00
title: An upgrade occurred this morning for Version 72.0.2 (64 bits) without my consent, I am furious!
tags: desktop;other;windows-10;firefox-720;
product: firefox
topic: other
locale: en-US
creator: rejean1
content:
<p>I am french speaking and have a french Firefox installation, sorry for bad translation... </p><p>In my Firefox I have this option selected : "Verify for the existence of upgrades, but let me decide for the installation". </p><p>I had the old version 66.0.5 since may,13 2019 and NEVER wanted to upgrade anymore for various reasons... </p><p>Why did the upgrade occurred this morning without my express consent? </p><p>This is a violation of my privacy and security, I want my old version back and a way to prevent any new upgrades in the future. </p><p>Rej </p>


created: 2021-01-13T04:09:16-08:00
updated: 2021-01-13T07:14:05-08:00
title: Dashlane extension not found to download on Firefox.
tags: desktop;customize;windows-10;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
answers: 1383608;1383636;
creator: jwhealj
content:
<p>Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When searching for 'Dashlane' on the Firefox browser to install the extension on my browser, nothing relating to 'Dashlane' can be foound. </p>


created: 2021-01-13T04:01:05-08:00
updated: 2021-01-13T04:01:05-08:00
title: Screen Share pop up doesn't show up
tags: desktop;websites;windows-10;googlemeet;meetgooglecom;firefox-840;permission-issue;share-screen;
product: firefox
topic: websites
locale: en-US
creator: lucuniter
content:
<p>Hello, I have a problem with the screen share pop up that appears when a website tries to access the screen. When I try to share the entire screen on Google Meet, as soon as I click Share screen &gt; Full screen, the button grays out and nothing is shared. The pop up that allows you to select the screen to share never opens. </p><p>The only way to reset Meet's "Share screen" button is by exiting and joining the Google Meet room again. I've checked that <a href="http://meet.google.com" rel="nofollow">meet.google.com</a>'s screen permission is set to "Always ask" and not "Blocked". How can I fix this problem? </p>


created: 2021-01-13T03:53:32-08:00
updated: 2021-01-13T03:53:32-08:00
title: Firefox: Security -> Cookies and Website-Data
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: meutrich
content:
<p>Hi there, When I navigate to Settings in Firefox -&gt; (don't know the exact term in English) Privacy and Security -&gt; Cookies and website data I see this "The saved cookies, website data and the cache currently occupy xx MB" and three buttons Remove Data, Manage Data, and Manage Exceptions. When I click the first button to remove the data, the data is erased but it always leaves an 85Kb amount. Why? I can remember times when all of this data was removed. Kind regards. </p>


created: 2021-01-13T03:25:40-08:00
updated: 2021-01-13T03:25:40-08:00
title: Change default Google search engine to .co.uk from standard.com
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: unionfan
content:
<p>My first language is English but I live in France where, for some reason my Google search engine defaults to dot com.  This means that I see results from France (good) and bucket-loads from the rest of the world which have no relevance to where I am or what I'm looking for. </p><p>I've been through the 'add more search engines' help pages and there is no answer there that I can find. I want to set my default not as <a href="http://google.com" rel="nofollow">google.com</a> (as Google says I have to because I chose the English language) but <a href="http://google.co.uk" rel="nofollow">google.co.uk</a>.  So, how do I do this in Firefox please? </p><p>Thanks in advance Kevin </p>


created: 2021-01-13T03:18:47-08:00
updated: 2021-01-13T03:40:46-08:00
title: fix SSL_ERROR_RX_RECORD_TOO_LONG
tags: mac-os;desktop;privacy-and-security_1;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383586;
creator: yushi6616
content:
<p>建立安全连接失败 </p><p>连接到 <a href="http://www.rfa.org" rel="nofollow">www.rfa.org</a> 时发生错误。SSL 接收到一个超出最大准许长度的记录。 </p><p>错误代码：SSL_ERROR_RX_RECORD_TOO_LONG </p><pre>   由于不能验证所收到的数据是否可信，无法显示您想要查看的页面。    建议向此网站的管理员反馈这个问题。 </pre>


created: 2021-01-13T03:06:02-08:00
updated: 2021-01-13T03:56:54-08:00
title: Can;t view instagram pictures embedded in websites.
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1383581;1383582;1383595;
creator: fabianna.uk
content:
<p>I can't view instagram pictures embedded in websites. Instead, I get a blank box. I know the problem is the Firefox browser, because I checked the same websites on different browsers on my laptop. How can I fix this? </p>


created: 2021-01-13T03:04:17-08:00
updated: 2021-01-13T03:04:17-08:00
title: Firefox me da un error en https://usuariosteleco.mineco.gob.es/Paginas/Index.aspx
tags: mac-os;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: es
creator: j.olivaressebastia
content:
<p>Hace algunas semanas que tengo un problema cuando iuntento acceder a <a href="https://usuariosteleco.gob.es" rel="nofollow">https://usuariosteleco.gob.es</a> o <a href="https://usuariosteleco.mineco.gob.es/Paginas/Index.aspx" rel="nofollow">https://usuariosteleco.mineco.gob.es/Paginas/Index.aspx</a> dando en siguiente error:  [SPLoaderError.loadComponentError]: Error al cargar el componente "04999122-04f1-4012-a16a-ebd426f5991f" (ListadoGenericoWebPart). Error original: No se pudo cargar el punto de entrada del componente "04999122-04f1-4012-a16a-ebd426f5991f" (ListadoGenericoWebPart). Error original: Error loading https://component-id.invalid/04999122-04f1-4012-a16a-ebd426f5991f_0.0.1 	Unable to load script <a href="https://catalogoapp.mineco.gob.es/ClientSideAssets/0c6df6a7-fba3-41d0-9468-4216e7c1b384/listado-generico-web-part_04efe1b878310eba51f6f8c6937fe81d.js" rel="nofollow">https://catalogoapp.mineco.gob.es/ClientSideAssets/0c6df6a7-fba3-41d0-9468-4216e7c1b384/listado-generico-web-part_04efe1b878310eba51f6f8c6937fe81d.js</a>. Persomnalmente no tengo ninguna idea de porque sucede esto, más aún cuando Mozilla Firefox es el navegado que siempre he usado para acceder a la web de <a href="https://usuariosteleco.gob.es" rel="nofollow">https://usuariosteleco.gob.es</a>. Si alguien de esta comunidad sabe como siolucionar este inconveniente, os agradecería cualquier comentario al respecto. </p><p>Muchas gracias </p>


created: 2021-01-13T02:44:05-08:00
updated: 2021-01-13T12:13:57-08:00
title: Separately change BOTH text zoom only and website zoom to custom value
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383587;1383605;1383626;1383658;1383683;
creator: bheliar
content:
<p>I would very much like to adjust the text zoom of my (updated current firefox) browser (to 170%) and the normal zoom to something around 130-150%. That would allow me to read from distance and use the whole screen. However, firefox only allows "text-only" zoom OR "whole site" zoom (in "about:preferences"). Is there an addon or an "about:config" setting where I could globally adjust text zoom and website zoom to distinct values at once (without setting "website zoom" to 100% for example, when adjusting "text-only") </p><p>I would greatly appreciate a solution! Thanks, best regards Gregor </p>


created: 2021-01-13T02:33:41-08:00
updated: 2021-01-13T02:33:41-08:00
title: page and tab refresh when loading
tags: linux;desktop;customize;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
creator: RogerDavis
content:
<p>Firefox 84.0.2 (64-bit) in Ubuntu 18.04 </p><p>I often load pages with many tabs.  These tabs are NOT refreshed when loading, so data may be days old.  It's easy to think data is fresh, since Firefox just started, but WRONG !   </p><p>This wastes lots of time, both in errors and manually restarting each of many tabs. </p><p>I need to find how to set Firefox to NOT use old data when it starts.  I don't need to refresh every few minutes or hours,, JUST when starting. </p><p>HOW do I accomplish this ?!? </p><p>Thanks! </p>


created: 2021-01-13T02:27:40-08:00
updated: 2021-01-13T03:45:38-08:00
title: Unable to log in to a website
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1383589;1383590;
creator: john529
content:
<p>I have an account with a company which deals with international money transfers. I have used this account for several years. Recently I have been unable to login (presumably because Firefox has issues with the website) and on calling the company they say I should "try using Google Chrome".  I am unhappy about this - I prefer not to use a "commercial" browser and I'm particularly unhappy about using some part of the Google organisation. Please advise BTW every time I open Windows I get an invitation to use Microsoft Edge as my default browser - I thought companies were not permitted to "push" their products like this. Thanks John (British, living in France) </p>


created: 2021-01-13T02:23:20-08:00
updated: 2021-01-13T09:10:57-08:00
title: Firefox high CPU usage while turned off
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: cs
answers: 1383653;
creator: Luckles
content:
<p>Hi, I recently found out that Firefox is using around 70% CPU in background while the browser is not even running. I cannot find out why this is happening. </p>


created: 2021-01-13T02:13:11-08:00
updated: 2021-01-13T02:13:11-08:00
title: Selected Cookies
tags: windows-7;desktop;cookies;firefox-840;
product: firefox
topic: cookies
locale: en-US
creator: zibulim
content:
<p>Hi I want to keep just specific cookies I am using the Exceptions option, doesn't help For example: Yahoo Mail  Although listed as an exception, I am still asked to log-in works fine with Chrome  Thanks </p>


created: 2021-01-13T02:11:00-08:00
updated: 2021-01-13T03:14:33-08:00
title: Width auto not properly working in Firefoc
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1383580;
creator: prathebansubramaniyan
content:
<p>I am trying to implement a popup. I am setting width as auto for the popup wrapper which is the parent element. I am encountering the issue of some characters of li element which is the child element of popup wrapper is hidden. </p><p>This issue occurs only when vertical scrollbar appears to the container. Also, this issue does not occur in chrome browser. </p><p>Please refer to the attachments for screenshots. Also refer the below sample for reproducing the issue. </p><p><a href="https://stackblitz.com/edit/text-clipping-issue-in-firefox" rel="nofollow">https://stackblitz.com/edit/text-clipping-issue-in-firefox</a> </p><p>Please check this issue and any help to overcome this issue would be greatly appreciated. </p>


created: 2021-01-13T02:08:33-08:00
updated: 2021-01-13T03:48:32-08:00
title: New MacBook Air, logging into Firefox account again and again
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383592;
creator: robinschuetze
content:
<p>Hello, </p><p>I have a MacBook Air (macOS Big Sur 11.1) since mid-December, before that I was using Windows. I have downloaded Firefox. Now I have the problem that I have to log in to my Firefox account every time when I end Firefox completely (or the Macbook crashes, but that's for Apple support). '<em>How can I stay logged in?"</em> It's about my Firefox account through which I sync all my bookmarks and passwords. That works as well, until the next launch. </p><p>Thanks in advance </p><p><br> Hallo, </p><p>ich habe seit Mitte Dezember ein MacBook Air (macOS Big Sur 11.1), vorher habe ich mit Windows gearbeitet. Habe mir Firefox geladen. Jetzt habe ich das Problem, dass ich mich ständig bei Firefox anmelden muss, wenn ich Firefox komplett beende (oder das Macbook abstürzt, aber das ist für den Apple Support). <strong>Wie kann ich angemeldet bleiben?</strong> Es geht um meinen Firefox Account über den ich alle meine Lesezeichen und Passwörter synchronisiere. Das funktioniert auch, bis zum nächsten Start. </p><p>Vielen Dank im Voraus </p>


created: 2021-01-13T01:59:48-08:00
updated: 2021-01-13T01:59:48-08:00
title: Searching on google asks to save search instead of displaying results on v84.0.2 (64-bit)
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: nishantt12345
content:
<p>Searching on google asks to save search instead of displaying results on v84.0.2 (64-bit) a prompt pops up to save search every time i type a word in the search box this behaviors is new and doe not appear on other browsers on my pc or mobile i tries using the safe mode which also shows the same behavior, also reinstalled please help with the internal settings update of info if this is a version bug to rectify since fire fox is my primary browser and this issue forces me to use alternatives </p>


created: 2021-01-13T01:21:34-08:00
updated: 2021-01-13T04:58:23-08:00
title: Unrecognised log-in
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383593;1383610;
creator: j.carter83
content:
<p>I have found a log-in in the logins and passwords list which I do not recognise - from a dating site which I haven't used! (How) Is this possible? I had recently been receiving a huge amount of spam but once I deleted the log-in the spam dissappeared. Does anyone have any thoughts? </p>


created: 2021-01-13T01:02:40-08:00
updated: 2021-01-13T09:09:00-08:00
title: Nefunkční přehrávání videa
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: cs
answers: 1383617;1383652;
creator: dorinano
content:
<p>Dobrý den, nelze mi přehrát žádné video na internetu jak v prohlížeči firefox. Tak ani na domovské stránce a ani na facebooku. Kde video funguje tak to je Yo tube. Zkoušel jsem obnovyt firefox,tovární nastavení,nová intalace, aktualizace ovladačů. atd. Už nevím čím to bude. Předešlá verze firefoxu fungovala ale po aktualizaci to nejde. Chyba určitě je v prohlížeři firefox. Protože když otevřu jiný prohlížeč. Tak tam videa fungují. Jsem léta zvyklí na firefox. Tak nechci měnit za jiný prohlížeč. Ale, jestli si tým od mozila firefoxu neopráví prohlížeč tak aby mi fungoval. Tak mi nezbyde nic jiného než odejít ke konkurenci. </p>


created: 2021-01-12T23:51:00-08:00
updated: 2021-01-13T03:54:42-08:00
title: AddOns and the data they collect
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1383594;
creator: fifo2101
content:
<p>Dear Mozilla Firefox Community:  My question is about disabling an AddOn vs completely uninstalling it from a privacy/permissions stand-point. When I disable an AddOn from my browser, does that prevent the collection of data/revoke the permissions required to install it? Or does the AddOn sit idle, silently collecting data in the background?  Also, when uninstalling an AddOn from my browser, does that instantly revoke all collection of data first allowed, or does it still collect residual data? Thank you for your time and consideration. Sincerely, </p>


created: 2021-01-12T23:44:23-08:00
updated: 2021-01-12T23:58:35-08:00
title: Firefox won't ask me for permission to use the camera in Google Meet
tags: windows-7;desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1383567;
creator: ilovegrene
content:
<p>So when I try to use Google Meet, it asks me for permission to use the microphone but no sign of camera. Any thoughts? Thanks in advance! </p><p>I am using Firefox Nightly version 86.0a1, if that's helpful. </p>


created: 2021-01-12T22:26:51-08:00
updated: 2021-01-12T22:26:51-08:00
title: Youtube sorunu
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: tr
creator: omer.kircali.9463
content:
<p>Youtube da donma problemi var, ve donduktan sonra asla video ilerlemiyor. aynı video linkini internet explorer aracılığı ile sorunsuz izliyorum. Firefox kaynaklı bir sorun var gibi... </p>


created: 2021-01-12T21:58:26-08:00
updated: 2021-01-13T03:58:26-08:00
title: How to disable automatic downloads on Firefox
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383597;
creator: k.chen003
content:
<p>I am a medical professional and use an electronic medical record website to submit electronic prescriptions. On this particular website, I keep getting automatic downloads of coupons that open up a PDF on my Mac. How do I stop the website from doing automatic downloads? I don't have this issue on other websites. In Chrome, I don't have this issue and only get the download if I specifically click on the coupon link. The website customer support said it's an issue with Firefox, not their website. How do I at least stop getting my Mac to open up downloaded PDFs automatically? </p>


created: 2021-01-12T20:07:12-08:00
updated: 2021-01-12T20:07:12-08:00
title: FIREFOX browser does not see my VPN
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: brian_sadler
content:
<p>Hi, </p><p>I have a VPN from <a href="http://protonmail.com" rel="nofollow">protonmail.com</a>.  When I use "<a href="http://whatismyipaddress.com" rel="nofollow">whatismyipaddress.com</a>" is shows my normal ISP.   </p><p>However,  if I use SEAMONKEY,  it does see the VPN server. </p><p>How can I configure FIREFOX to repect the VPN ? </p><p>Regards, BRIAN </p>


created: 2021-01-12T18:46:09-08:00
updated: 2021-01-12T18:46:09-08:00
title: Ad-on not accepted
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: randmj
content:
<p>After Firefox crashed a number of times in quick succession, I got it up and working again. However, the Dashlane ad-on/extension had disappeared. When trying to re-install it, I get the message:" The ad-on could not be installed, because it did not match the ad-0n Firefox expected.(ses screenshot). I would appreciate any help I can get to solve the problem, as Dashlane is not functioning right now. </p>


created: 2021-01-12T18:11:21-08:00
updated: 2021-01-12T18:11:21-08:00
title: firefox portable as default browser
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: imajica
content:
<p>I run Firefox in portable mode in Windows 10.  It works wonderfully.  However, when i click on web links outside of FF, it loads Chrome.  So in FF I go to options and set it as a default.  In "default apps" it shows up there.  But Because I am running FF portable, by setting it as default browser, it creates a new profile on c:\users\username .  And loads a whole new instance of FF.  That is not what I would like to happen.  </p><p>Is there a way to set it up so that when I click a link in an email, it will load the FF from the portable instance?  using the profile within the portable directory.  Usually I always have FF open.  It is never closed. </p>


created: 2021-01-12T17:57:24-08:00
updated: 2021-01-12T21:33:29-08:00
title: bookmarks
tags: mac-os;desktop;beta;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1383555;1383556;
creator: jmblair52
content:
<p>I installed the latest update today. Jan 12.  I lost all my bookmarks.  This also happened the last time there was an update a few months ago.  Maybe 100 bookmarks collected over 15-20 years gone.   </p><p>I didn't even want an update. </p><p>Thanks </p>


created: 2021-01-12T17:52:12-08:00
updated: 2021-01-12T17:52:12-08:00
title: Cannot sync bookmarks between Firefox on Linux and Windows
tags: linux;desktop;beta;sync;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: 1900011604
content:
<p>1. I have one computer and it has Linux and Windows running on it. But Firefox on both systems cannot sync, although I have signed in with the same account. </p><p>2. The sync website has a strange font display which other websites do not have. See <a href="https://forum.manjaro.org/t/arch-wiki/46784/2" rel="nofollow">https://forum.manjaro.org/t/arch-wiki/46784/2</a> </p>


created: 2021-01-12T17:27:43-08:00
updated: 2021-01-12T21:34:27-08:00
title: Can not open https://outlook.live.com/
tags: linux;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1383557;
creator: sergio_m_gomes
content:
<p>I can not open any Microsoft live mail account on Firefox Browser, using MX Linux. </p><p>Clear all data, cookies, etc. </p><p>Open on safe mode </p><p>Regards. </p>


created: 2021-01-12T17:04:58-08:00
updated: 2021-01-12T17:04:58-08:00
title: Lockwise
tags: desktop;privacy-and-security_1;windows-81;firefox-840;
product: firefox
topic: privacy-and-security
locale: es
creator: zeus.grafe
content:
<p>Respecto de Lockwise. Podría diseñarse un sistema de ingreso que permita iniciar sesión (para varios usuarios), se carguen los datos y que cada al cerrar la sesión la información no quede almacenada. Regarding Lockwise. An entry system could be designed that allows logging in (for several users), data is loaded and each time the session is closed the information is not stored. </p>


created: 2021-01-12T17:03:41-08:00
updated: 2021-01-12T17:03:41-08:00
title: Lockwise
tags: desktop;customize;windows-81;firefox-840;
product: firefox
topic: customize
locale: es
creator: zeus.grafe
content:
<p>Con relación a Lockwise sugiero que se pueda administrar y organizar los inicios de sesión a gusto del usuario, esto es, colocar nombres de dominios, clasificarlos y ubicarlos en directorios o carpetas y otras opciones. Regarding Lockwise, I suggest that logins can be managed and organized to suit the user, that is, place domain names, classify them and place them in directories or folders and other options. </p>


created: 2021-01-12T17:01:01-08:00
updated: 2021-01-12T17:01:01-08:00
title: Sync sincronización
tags: desktop;sync;windows-81;firefox-840;
product: firefox
topic: sync
locale: es
creator: zeus.grafe
content:
<p>Spanish ¿Por qué se puede sincronizar marcadores y otros datos, pero no es posible sincronizar los sitios favoritos y destacados?  Deberían pensar en facilitar esta opción también.   Inglés Why can I sync bookmarks and other data, but my favorite and featured sites can't sync? </p>


created: 2021-01-12T16:50:48-08:00
updated: 2021-01-12T17:43:20-08:00
title: Address Autofill VANISHED!
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383535;
creator: SpektorCyrax
content:
<p>After wiping my Mozilla Firefox profile data everywhere, including AppData Local and Roaming profile directories, Firefox autofill stopped saving and/or synchronizing my address information. The address autofill options disappeared entirely from Firefox "Privacy &amp; Security" section. I checked about:config, which had "services.sync.engine.addresses" and "services.sync.engine.addresses.available" set to "False". I set them to "True", but that only restored the address synchronizing setting in Firefox "Sync" section, not in "Privacy &amp; Security" section. Syncing did not restore the address autofill options for "Privacy &amp; Security" section and neither did changing other autofill and address-related entries in about:config. Starting a fresh new profile yet again didn't help.  </p><p>Could this be caused by network-wide block of "<a href="http://location.services.mozilla.com" rel="nofollow">location.services.mozilla.com</a>" ? That domain became blocked a while back and there was no way around it, not even with DNS-over-HTTPS, but back then address autofill was working just fine without accessing that domain. </p><p>How can I bring back the address autofill portion of "Privacy &amp; Security" section??? </p>


created: 2021-01-12T16:48:32-08:00
updated: 2021-01-12T17:40:06-08:00
title: Twitter vids don't play
tags: mac-os;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383533;
creator: maveet
content:
<p>I've looked at other questions/answers about this issue. I've emptied cache, history, but no change. Haven't tried in safe mode becuz I've just not got the patience to work through this problem. </p><p>Sometimes the vids work fine, sometimes eventually they load, sometimes not at all. And now Adobe Flash is finished...is some sort of replacement needed? My secondary browser is Vivaldi, and the vids open fine there. </p><p>FF 84.0.2, Mac 10.15.7 </p><p>thanks very much. </p>


created: 2021-01-12T16:31:56-08:00
updated: 2021-01-12T16:31:56-08:00
title: Firefox VPN
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: pierofor
content:
<p>Hi, </p><p>I am considering using Firefox VPN and here my questions: </p><p>A) I am living in Canada and I would like to pay in Canadian Dollars . Is it possible? Can I use automatic payment to pay FirefoxVPN? </p><p>B) when I am traveling to Europe or South America can I still use FirefoxVPN? </p><p>Thanks </p><p>Piero </p>


created: 2021-01-12T16:18:56-08:00
updated: 2021-01-12T16:18:56-08:00
title: busqueda por voz en youtube
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: es
creator: erik.astudillo
content:
<p>Cuando le doy al botón de buscar por voz en youtube en firefox se cancela, es decir me sale no se escucho al segundo que le doy clic ya he probado la herramientas en otros navegadores como opera y  edge, en estos si funcionan </p>


created: 2021-01-12T16:15:16-08:00
updated: 2021-01-12T16:56:01-08:00
title: Firefox saves downloads in C:\Users\******\AppData\Local\Temp.
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383515;1383525;
creator: darek092003
content:
<p>Most downloaded files are saved in the downloads folder as it should be but some files are being stored in C:\Users\******\AppData\Local\Temp. Why is that and can I change it so that all downloads are actually being saved in the downloads folder? </p>


created: 2021-01-14T14:51:14-08:00
updated: 2021-01-14T14:51:14-08:00
title: Missing search bar items
tags: desktop;customize;windows-10;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
creator: rshessel
content:
<p>The other day I deleted the 'save bookmarks' icon in the search bar and can't seem to get it back. That's on a new tab. If I go to Firefox help, when the new tab opens, everything seems to be there. I've looked at this for so long I'm lost. Can anyone help? </p><p><br> </p><p><strong></strong> </p>


created: 2021-01-14T14:27:44-08:00
updated: 2021-01-14T14:41:52-08:00
title: Syncing Firefox to other devices
tags: mac-os;desktop;sync;firefox-780;
product: firefox
topic: sync
locale: en-US
answers: 1383966;
creator: s_schreiber
content:
<p>I already have Firefox downloaded to my iPhone, Mac Pro and Macbook Air. Do I have to re-download it on each device to sync Firefox? </p>


created: 2021-01-14T13:51:46-08:00
updated: 2021-01-14T13:51:46-08:00
title: Firefox Redirects
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: cdanireed
content:
<p>Firefox was blocking a redirect when I clicked on an OFAC email to their legitimate website.  Searching, I came up with this article, and WANT TO OFFER A TIP for other readers: <a href="https://support.mozilla.org/bm/questions/1253651" rel="nofollow">https://support.mozilla.org/bm/questions/1253651</a> </p><p>It states:  </p><p>If you are getting a blank page or annoying prompts to Allow a redirect, here's how you can turn the redirect block off:  (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.  (2) In the search box above the list, type or paste access and pause while the list is filtered  (3) If the accessibility.blockautorefresh preference is bolded and "modified" or "user set" to true, double-click it to restore the default value of false  </p><p>The page threw an error that it was blocked - no offer to allow it. The referenced setting was already turned off (false) in my browser, so I toggled it OFF AND BACK ON. </p><p>This worked. </p>


created: 2021-01-14T13:41:02-08:00
updated: 2021-01-14T13:41:02-08:00
title: Devices/Sync/Duplicate
tags: desktop;privacy-and-security_1;windows-81;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: 1geotif
content:
<p>I found this looking for help with my question: </p><p><strong>I see duplicates in the Devices &amp; apps list</strong> </p><p><em><strong>If you see devices listed multiple times (and you're sure that it is the same device) in the Devices &amp; apps list, click the Disconnect button next to that device to remove it.</strong></em>  </p><p>MY QUESTION: What if I am NOT SURE it is the same device? Thank you </p>


created: 2021-01-14T13:31:56-08:00
updated: 2021-01-14T13:31:56-08:00
title: Firfox privacy problems ?
tags: desktop;privacy-and-security_1;windows-8;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Sunflower44
content:
<p>What's this I hear about Firefox having privacy issues ? Have recently read on a forum that Firefox posters are at risk for our privacy being lost. I'm surprised ! And wondering what's up. Give us a heads up, please !  What happens now ? </p>


created: 2021-01-14T12:59:01-08:00
updated: 2021-01-14T13:08:28-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383940;1383941;
creator: piperred2015
title:
Trouble with Firefox and video, some internet streaming service. I use it on both Windows 10 and Linux MX19

content:
<p>Since the latest upgrade of FireFox 84, I have been having troubles with some websites like Disney + , Amazon Prime and playing videos from youtube Facebook and some other sites on both Windows and Linux. I believe I read that Firefor was going to stop using Adobe plugis or some kind of plugin. Like i said after it updated that is when the trouble started. MX19 (A LXDE distro based on antix which was originally a lightweight off shoot of Mepis) the build team do build new package when updates are released. I had to download and use Chrome (which I really hate) to watch these video and also use Doxy video service to talk to my Dr,s) Here is a typical screenshot TY </p>


created: 2021-01-14T12:41:57-08:00
updated: 2021-01-14T13:32:41-08:00
title: Searches , will Google still be the search engine?
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383944;
creator: rockyanderson1
content:
<p>I am in mozilla the bar that I type my search  says Google? I thought I would be using Firefox. I want to use firefox. </p>


created: 2021-01-14T12:28:48-08:00
updated: 2021-01-14T12:28:48-08:00
title: Touch keyboard not coming up
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
creator: andrewkiefer2343
content:
<p>For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working? </p><p>for details I am on a windows 10 device </p>


created: 2021-01-14T12:16:23-08:00
updated: 2021-01-14T12:27:54-08:00
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383916;
creator: mmallkc
title:
Can't Connect to a service (Nextgen Connect Admin) from browser, including Firefox (PR_CONNECT_RESET_ERROR)

content:
<p>I installed the latest version of NextGen Connect (3.10.0) from <a href="https://www.nextgen.com/products-and-services/nextgen-connect-integration-engine-downloads" rel="nofollow">https://www.nextgen.com/products-and-services/nextgen-connect-integration-engine-downloads</a> onto a Centos 8 VM.  It is up and running; but, when I try to go to the webadmin tool in a browser, from a workstation, it won't connect.  In the case of Firefox, I get the following.  I have version Firefox 84.0.2 installed on both the servers and the workstation. </p><p>Secure Connection Failed </p><p>An error occurred during a connection to x.x.x.x:8443. PR_CONNECT_RESET_ERROR </p><p>Searching for this error indicates it could be caused by security software (Bitdefender Total Secruity).  I disabled all modules in my security software and tried again.  I still get the error. </p><p>Note that I don't have this issue when I access the webadmin tool from a browser on the machine where the service is installed as well as from a machine on the network where the service is installed.   </p><p>Can you tell me how to address this issue?  Any assistance will be greatly appreciated. </p><p><br> Thanks, </p><p>Mike </p>


created: 2021-01-14T11:19:00-08:00
updated: 2021-01-14T13:02:52-08:00
title: Slow video playback on
tags: linux;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383935;
creator: baptiste.millemathias
content:
<p>Hello, </p><p>I've got a laptop <a href="https://www.dell.com/support/manuals/fr-fr/xps-13-9380-laptop/xps-13-9380-setupandspecs/vid%C3%A9o?guid=guid-17b5bb86-4e67-4d23-9e5a-8ecc011ac299&amp;lang=en-us" rel="nofollow">Dell XPS 9380</a> that comes with an Intel UHD Graphics 620 as Video Chipset. I run in under Fedora 33 with the distro provided package (as of now version 84). The playback on some videos is choppy, I have one picture on 10 I'd say.   </p><p>How can I fix that, can you point me some solution ? </p><p>thanks </p>


created: 2021-01-14T11:14:09-08:00
updated: 2021-01-14T14:31:03-08:00
title: Recovering data
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383919;1383948;1383959;1383963;
creator: thekim0517
content:
<p>I had to reset my computer and lost my data, unfortunately I did not create a firefox account beforehand.  Is it possible to recover that information or is it lost indefinitely. I managed to find some appdata information locally on my computer, but I do not know how to go from there. </p>


created: 2021-01-14T10:58:19-08:00
updated: 2021-01-14T10:58:19-08:00
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: hls2017
title:
firefox signs me out of gmail email and makes me change password - after I tried to access an old YouTube account

content:
<p>In Firefox 84.0.2 I tried to access an old YouTube account from a gmail email. it signed me out and I have to change the password to get back in to gmail. It gave me message about "a suspicious app, etc." but I KNOW I don't have any suspicious anything on my new Macbook Pro.  I finally realized that on Chrome I can stay signed in, but in Firefox, every time I try to sign in with the changed password, it goes through the whole thing again. I want to use Firefox, but right now I want to be able to access my email! I also don't want to have to stay signed in.  Also, I was on a new device, AND in another country -- Apple could not help me  (just said to change password), and I didn't have Chrome on my new Mac at that point, though probably should have tried it before all the changing....  </p><p>Anyway, I looked up everything I could. The checkbox that the directions at one point said to uncheck isn't in my screen in Firefox 84.0.2.  Thanks. </p>


created: 2021-01-14T10:52:37-08:00
updated: 2021-01-14T14:50:12-08:00
title: Firefox keeps randomly crashing and I lose all bookmarks
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1383920;1383921;1383927;1383970;
creator: m48
content:
<p>Hello,  I have a problem that keeps randomly occurring.  Firefox will "pop", I'll get a message in a typeface that looks like it's 1995, saying that a secure connection can't be made. The firefox logo in my bottom toolbar changes to an very old version of the logo. Then when i reopen firefox, everything has gone, all history, bookmarks, favorites.. I'm running Mac 0s mojave 10.14.6 No folder with previous firefox info shows up on my desktop. It's just game over. </p><p>If I can't find a solution, it's time to look for another browser as this is now unworkable. Any help gratefully received. Thank you! </p>


created: 2021-01-14T10:37:55-08:00
updated: 2021-01-14T10:37:55-08:00
title: Video driver crashing after update to 84
tags: desktop;fix-problems;windows-8;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: Badaboom11
content:
<p>I just updated from 55 to 84. Immediately the video driver started crashing. After three crashes, the video driver bans Firefox from using video equipment. It still works but the CPU usage in YouTube is up and the fan is spinning all the time, which it didn't do before the update.  I reinstalled video card driver. I reinstalled video accelerator driver. I reinstalled the damn firefox too and then I did a clean installation. NOTHING works. Any advice? Or is it yet another "unexplained" problem that will never be solved? </p>


created: 2021-01-14T10:23:45-08:00
updated: 2021-01-14T14:58:13-08:00
title: YouTube preview thumbnail images not showing
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1383923;1383946;1383972;1383974;
creator: warren21
content:
<p>YouTube preview thumbnail images not showing in Firefox. This is a new problem that started roughly 12 hours ago. See attached screen shot. In Chrome everything is normal. See attachment. </p>


created: 2021-01-14T10:17:48-08:00
updated: 2021-01-14T11:32:01-08:00
title: Contact Information??
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383878;1383880;1383889;1383895;1383900;1383901;
creator: Frustrated11111111
content:
<p>How does one contact Mozilla? They seem to be a corporation with absolutely no contact information at all. </p>


created: 2021-01-14T10:09:20-08:00
updated: 2021-01-14T10:09:20-08:00
title: desktop mode getting automatically turned off
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: singhdeepakkumar956
content:
<p>Why do the desktop mode enabler gets automatically turned off whenever I restart the app or during going forward and backward.. </p>


created: 2021-01-14T10:06:26-08:00
updated: 2021-01-14T12:36:59-08:00
title: Dark theme disabled after every restart
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383924;
creator: Moh.sd2
content:
<p>Whenever I close firefox and start it back, the theme goes back to light theme and I have to activate the dark theme manually all over again. </p>


created: 2021-01-14T09:59:07-08:00
updated: 2021-01-14T10:08:05-08:00
title: Automatic tab change
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
answers: 1383865;
creator: moothianbrian
content:
<p>Hello guys, I have trouble for a few days, when I open a new Tab, Firefox automatically switched to it, whereas this behavior is disabled in the settings, for a long time... As you can see on the screenshot. I try to reactivate it, and nothing happened, so I disabled it, but no result either. </p><p>Do you guys notice the same trouble ? </p>


created: 2021-01-14T09:52:38-08:00
updated: 2021-01-14T10:01:24-08:00
title: Avoid sharing account data across windows users
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383856;1383857;
creator: edoardo.mauriello
content:
<p>I recently found out that default option for firefox is to share data across windows users. I have my pc set up with an admin account and my family account and with their access to firefox (i didn't log in to firefox on their user) they can see all my passwords and usernames. Since I use lockwise to store my logins i really wish this didn't happen. How to avoid it? </p>


created: 2021-01-14T09:34:55-08:00
updated: 2021-01-14T09:34:55-08:00
title: "Last seen before X" is not updated in the Firefox account for Windows-/Linux-Firefox 84
tags: linux;desktop;sync;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: mkaeck
content:
<p>Hello! </p><p>"Last seen before X ..." is not updated in the Firefox account ("<a href="https://accounts.firefox.com" rel="nofollow">https://accounts.firefox.com</a>" -&gt; "Devices &amp; Apps") with Windows-/Linux-Firefox <strong>84</strong> Version ! </p><p>For Firefox Android-App and ESR-Version "Last seen before X" is already updated in the Firefox account! </p><p>I think this problem already existed in an older version of Firefox!? </p>


created: 2021-01-14T09:28:23-08:00
updated: 2021-01-14T10:13:53-08:00
title: Other Bookmarks Squatting on My Bookmarks Toolbar
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1383869;1383873;
creator: AM4FF
content:
<p>I'm using FF 84.0.2 64 bit on an HP laptop with Win 10. Recently, the Other Bookmarks link has installed itself permanently on the right side of my Bookmarks Toolbar. I can't tell you how badly I want it off of there. It takes up space and knocks off another bookmark that I use daily into the &gt;&gt;overflow section. I never use Other Bookmarks and really want to take it off of my Bookmarks Toolbar--like it used to be. If you must keep it, then leave it under the Bookmarks section of the Menu Bar.  Please change this. I love FireFox, but this isn't a good change for me. </p>


created: 2021-01-14T09:25:43-08:00
updated: 2021-01-14T14:22:52-08:00
title: Trouble Using Sharepoint in Firefox on Windows 10
tags: desktop;websites;windows-10;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1383875;1383914;1383930;1383938;1383943;1383949;1383951;1383952;1383954;1383956;1383957;1383960;
creator: joshuavcraft
content:
<p>I can no longer use Microsoft Sharepoint in Firefox. I can get to the Microsoft Office Portal site, but I can no longer get to Sharepoint in Firefox. It gives me a "can't sign in error." Any suggestions or support would be appreciated. </p>


created: 2021-01-14T09:11:23-08:00
updated: 2021-01-14T12:34:31-08:00
title: tab crashes on same website everytime I try to go to it
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383837;1383838;1383858;1383881;1383922;
creator: kevinmbenton
content:
<p>Everytime I try to go to my Yahoo Fantasy league the tab crashes. I have no idea how to get around it.  </p><p><a href="https://basketball.fantasysports.yahoo.com/" rel="nofollow">https://basketball.fantasysports.yahoo.com/</a> </p><p>I get the  "Gah. Your tab just crashed." every time. Even why I try to reload it. </p>


created: 2021-01-14T08:09:10-08:00
updated: 2021-01-14T08:09:10-08:00
title: Disable auto restoring session after crash
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: peter434
content:
<p>I like to disable the automatic restore of sessions in all circumstances. I'd prefer to retain my history though. </p><p>Using firefox 84.0.2 on Ubuntu 20.04 Whenever I logout/login or restart the OS, FF restores my last session without asking.  It's ok when I close FF first (FF starts a new session) but every other app shuts and resumes gracefully. </p><p>There are a lot of similar questions suggesting various settings...  </p><p>browser.sessionhistory.max_entries =0 browser.sessionhistory.max_total_viewers=0 browser.sessionstore.max_resumed_crashes=0 browser.sessionstore.max_tabs_undo=0 browser.sessionstore.max_windows_undo=0 browser.sessionstore.resume_from_crash=false </p><p>"Restore previous session" is unset. </p><p>None of this solves the problem.  </p><p>Comments on other post suggest that linux shut down causes FF to crash. Seems that you cannot disable the restore session after crash and I get no "Do you want to...." screen.  </p><p>Is there no way to tell FF not to restore crashed sessions? </p>


created: 2021-01-14T08:06:36-08:00
updated: 2021-01-14T08:06:36-08:00
title: Chinese language pack gave Japanese Characters
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: 1900011604
content:
<p>“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default Font is MSYH, the bold characters are JAPANESE STYLE CHINESE CHARACTERS. Maybe it is because in your font-config, ja-JP is former to zh-CN, please fix it. </p>


created: 2021-01-14T07:50:25-08:00
updated: 2021-01-14T07:50:25-08:00
title: New Tabs
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: tjinlax
content:
<p>I want EVERYTHING to open in a NEW TAB. I'm tired of doing a search and then the query page opens on the same page I am on.  I HATE this. I want NEW tabs for every click, WITHOUT having to hit the CTRL key also.  Anybody found an extension for this?  Used to have Tab Mix Plus that was great. I'm getting fed up with the new Firefox... </p>


created: 2021-01-14T07:44:47-08:00
updated: 2021-01-14T10:14:02-08:00
title: Youtube gives problem on Firefox, but not on Opera. Solutions?
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1383823;1383825;1383845;1383848;1383860;1383863;1383866;1383870;1383874;
creator: marcus.aseth
content:
<p>when I type a comment on youtube, the text often "lags", the letters appear all together after a while, if I try to send the comment I get an error, and if I try to subscribe a channel I cannot, instead I get prompted to login while I am already logged. This is going for months, right now the only fix seems to switch to Opera... Can you guys provide solutions to this? </p>


created: 2021-01-14T07:44:46-08:00
updated: 2021-01-14T07:44:46-08:00
title: Cant use tochscreen input on Parrot OS
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: jrwjudo
content:
<p>Hi, I am using Parrot OS and I cant scroll or use any touch gestures on Firefox, it just highlights the text. Chromium however works fine. I would love a fix to this issue. I have tried the steps below, any help greatly appreceated. J </p><p>about:config in firefox to set dom.w3c_touch_events.enabled=1 (default is 2). edit /etc/security/pam_env.conf and add MOZ_USE_XINPUT2 DEFAULT=1 reboot and restart firefox </p>


created: 2021-01-14T07:30:20-08:00
updated: 2021-01-14T09:35:18-08:00
title: How do I shift the tab list slightly to the right using CSS?
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1383844;
creator: kimhugo2310
content:
<p>Recently, I downloaded a userChrome file to make Firefox resemble an old version of Google Chrome. Everything looks pretty good so far, except for one issue: part of the first/leftmost tab always gets cut off, as you can see in the first attached image. </p><p>What I want to do is add a small amount of blank space or padding to the left of the first tab so that the full tab is visible, sort of like what I have in the second image (I took that image by dragging the tab manually, which I obviously can't do while browsing). </p><p>I <em>also</em> want to shift the rest of the tabs to the right by the same margin, so that I don't mess up the overlap pattern. How do I do this? </p><p>For reference, I'm running Firefox 84.0.2 (I just changed the browser icons and website favicons with resource hacker). If you want, you can download my userChrome file here: <a href="http://s000.tinyupload.com/index.php?file_id=05793638977830057143" rel="nofollow">http://s000.tinyupload.com/index.php?file_id=05793638977830057143</a>. </p>


created: 2021-01-14T06:52:27-08:00
updated: 2021-01-14T06:52:27-08:00
title: full screen now requiring 2 inputs since updating to OS11.1
tags: mac-os;desktop;tips;firefox-840;
product: firefox
topic: tips
locale: en-US
creator: slstamper
content:
<p>Using Firefox 84.0.2, Mac OS 11.1 Big Sur. When using Amazon Prime Video to access CBS All Access, I open Firefox, go to the proper Amazon Video address, sign in to my account, click the program to be watched, and click the full screen icon *in the video*, but the tool bar does not disappear.  </p><p>Prior to updating to OS 11.1, this worked perfectly: it would go to full screen. </p><p>Now, I need to upon opening the browser, use the Firefox prefs, and click the full screen icon first. Then, when the program screen opens and content is played, I can click the full screen icon *in the video screen* and it makes the toolbar disappear. </p><p>Ok, I know this is a first world problem, but I liked the one click approach better than the two click.  </p><p>Is there a way to get back to the one click solution? It seemed Firefox was remembering what to do before (?) before the update. </p>


created: 2021-01-14T06:41:07-08:00
updated: 2021-01-14T06:41:07-08:00
title: Deleting account associated with a hacked email account
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: dshowlandiii
content:
<p>My hotmail account, which was what I used to set up my Firefox account, was hacked and then deleted.  I can not log in to Firefox - I am locked out.  How can I delete that email or that account and set up a new one?  Nothing seems real intuitive here... </p>


created: 2021-01-14T06:29:31-08:00
updated: 2021-01-14T06:29:31-08:00
title: Missing Bookmarks
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: hmsaxena
content:
<p>I always login to firefox account with sync ON. Recently I've to switched multiple machines, till last machine I was able to get my all saved bookmarks after login+sync. But all of a sudden on new machine when I tried to retrieve bookmarks, I found nothing even after days with sync ON. Is there any way to retrieve them? </p><p>FYI. I've used both Firefox main and developer edition, unable to get back bookmarks on either. </p><p>-Thanks Mohan </p>


created: 2021-01-14T05:03:44-08:00
updated: 2021-01-14T05:03:44-08:00
title: XDM addon extension disabling due to securit problem as an error message
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: alex8473
content:
<p>hi, it is two days my" XDM" addon extension has been disabled on FF browser. i searched whole the internet to find some solutions and i did some staff but nothing resolved the situation, XDM is a video,file downloader extension and after using a long time on FF two days ago got a red sign(due to security concern) is expired or not permitted, i have four other browsers which XDM works fine with them, there is no threat or security case going on with this extension and is not in the mozila banned addons list, i also found it is not available in mozila addons search list, i thought to delete it but unfortunately i missed it and it is gone from FF,  everything else is fine just only this ,please tell me me what is going on, thanks. </p>


created: 2021-01-14T04:54:08-08:00
updated: 2021-01-14T04:54:08-08:00
title: Simplify page in new print preview Firefox 84
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: flp
content:
<p>On firefox 84 (Windows 10) I cannot find the simplify page option in the new page preview. Where is it please? Thanks </p>


created: 2021-01-14T04:41:28-08:00
updated: 2021-01-14T07:29:25-08:00
tags: desktop;privacy-and-security_1;political;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383797;1383819;
creator: fu1
title:
Please don't interfere with websites by "warning" me about white supremacy or facts.  I don't need or want your input.  I'd hate to abandon Firefox after all these years.

content:
<p>I read an article stating Mozilla management is actually considering jumping on virtue signaling bandwagon by "warning" me about their opinion on sites they decide aren't trustworthy.  For the record, I'm an independent that shares both left and right views.  I loathe the idea of "safety" or 'the children" BS arguments to fiddle with my data or have you inject your opinion in any way.   </p><p>If it happens, goodbye forever and I'll cheer on whatever replaces you if they do it right. </p><p>I shouldn't have any idea about the political views for a service like this.  Shame on you all for not having the discipline to just do the job.  Hope it's worth the cost. </p>


created: 2021-01-14T04:41:09-08:00
updated: 2021-01-14T04:41:09-08:00
title: Change default keywords for bookmarks *, history ^ and tabs % search shortcuts in the address bar
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: thefireproject
content:
<p>Is there a way to <strong>change</strong> the <strong>default keywords</strong> for the <strong>bookmarks</strong> (<strong>*</strong>), <strong>history</strong> (<strong>^</strong>) and <strong>tabs</strong> (<strong>%</strong>) <strong>search shortcuts</strong> in the <strong>address bar</strong>? </p><p>Is that possible by changing an about:config setting or using an add-on? </p><p>In my case, the default keywords are really inconvenient. With a German keyboard, the ^ character does not appear directly after pressing the key a single time. To enter the keyword for history followed by a space into the address bar, I have to press the ^ key and afterwards two times the space bar on my keyboard. Other users might not know the fastest way of doing it and require even more steps (f.e. pressing ^ twice, then deleting one ^ character and pressing the space bar once). </p><p>In general, it would be useful to be able to adjust these keywords to the users' own preferences. </p>


created: 2021-01-14T04:27:02-08:00
updated: 2021-01-14T04:27:02-08:00
title: Firefox - Shrotcuts in company webapplication are not working
tags: desktop;customize;escalate;developer;windows-10;firefox-680;
product: firefox
topic: customize
locale: en-US
creator: adam.redzimski
content:
<p>Helo there, we use an WebAPP in our company and we used some shortcuts in older FF version for Help-Pages. After Firefox Upgrade ESR 60.2.2 -&gt;  Firefox ESR 69; we can no longer access our shortcut keys for ex. Ctrl + Shift + F was used for popup window for help-page -&gt; JS Event </p><p>ui.key.contentAccess is set to 4 -&gt; pref("ui.key.contentAccess", 4); </p><p><br> any advice for the new FF version? </p><p>Best regards Adam </p>


created: 2021-01-14T04:21:55-08:00
updated: 2021-01-14T04:21:55-08:00
title: Rellenar automaticamente formularios
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: es
creator: alfred_escriva
content:
<p>Hola, estoy intentado activar la opción de rellanar automaticamente formularios y no me aparece la opcion por ningun sitio, ya estoy buscando en opciones, privacidad y seguridad, y no me aparece la pestaña de formularios y contraseñas. Tengo la última version de firefox, he buscado por todas las opciones y no me aparece nada. A ver si me podeis dar una idea, grácias. </p>


created: 2021-01-14T04:18:48-08:00
updated: 2021-01-14T04:18:48-08:00
title: Font corruption inside Firefox (Search and Address bar)
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: tlshell
content:
<p>I don't see anyplace to fix this, but for awhile now it seems whatever font Firefox uses for its own needs (Search and Address bar) is corrupted. I tried changing my settings but that doesn't seem to apply to this area so nothing changed. Basically I can't read the address bar text because there are missing letters, and I am seeing some corruption in the search bar as well. If I highlight the text, suddenly it's OK, but otherwise it's gibberish. It reminds me of LED signs where some of the bars might not be lit up so you get only a partial display. </p>


created: 2021-01-14T04:05:25-08:00
updated: 2021-01-14T04:32:13-08:00
title: Robots
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1383796;
creator: ld.1951
content:
<p>Driving me insane, can't get my normal sites. Can't get rid of it. It says wrong even when info is right. I do not want to stop using Firefox (been with you many many years) but getting very annoyed.  Tried your help, didn't, checked Windows could'nt find anything. Cleared history etc.. still get my sites.  Trying other engines but not happy. </p>


created: 2021-01-14T03:49:42-08:00
updated: 2021-01-14T04:16:05-08:00
title: ERROR DOMException: The quota has been exceeded
tags: linux;desktop;fix-problems;escalate;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383794;
creator: the-sourcerer
content:
<p>Hello, we develop an angular application. One of our users couldn't login any more. He uses  Firefox 84.0.2 (64-Bit) under Mac. He get's the error `ERROR DOMException: The quota has been exceeded` in Console. Reloading Page even with COMMAND+R didn't work. We deleted the cashed files under settings, as displayed in <a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2018-04-29-04-08-27-fabea4.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2018-04-29-04-08-27-fabea4.png</a>  (with both checkboxes). It only worked when we deleted the file webappstorage.sqlite in profile folder. Is that a bug? </p><p>Thanks in advance. </p><p>the-sourcerer </p>


created: 2021-01-14T03:35:06-08:00
updated: 2021-01-14T13:05:14-08:00
title: Page information button bugged?
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383787;1383788;1383792;1383821;1383890;1383929;1383934;1383939;
creator: nicopvp11
content:
<p>so when i click the padlock, the box pops up like normal, but its just filled with stuff which makes it impossible to read anything behind, how do i fix it? </p>


created: 2021-01-14T03:33:02-08:00
updated: 2021-01-14T03:33:02-08:00
title: Changing 'Show All History" background color
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: itai590
content:
<p>I would like to change the "Show All History" window background color to black. Is there any way to change that background color? </p><p><br> </p><p><br> </p><p>Thanks, Itai </p>


created: 2021-01-14T03:23:44-08:00
updated: 2021-01-14T06:14:16-08:00
title: windows update 20h2 is slowing firefox browser
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383813;
creator: vintagelectrics
content:
<p>Good day, </p><p>Since updating windows 10 to version 20h2, Firefox is Laggy and never done this before updating windows10 to 20h2. I would seriously look into this as MS.Edge is working smooth but all other browsers are lagging. Microsoft has done something with the update which is making all other browsers lag except for theirs. This is unfair practice as we all like using Firefox and Microsoft wants to take the monopoly with Edge. Please Firefox Team resolve this issue or please look into it as i am not the only one experiencing this issue after updating windows 10 in recent days. </p><p>Regards, vintagelectrics@gmail.com </p>


created: 2021-01-14T02:46:52-08:00
updated: 2021-01-14T04:43:38-08:00
title: Regression: entering URLs with spaces in them
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383798;
creator: vilim.lendvaj
content:
<p>Before, I could enter an URL with spaces and they would automatically be converted into %20. Now whenever I try to enter an URL with spaces, Firefox refuses to recognize it as an URL and instead makes a google search. </p>


created: 2021-01-14T02:35:27-08:00
updated: 2021-01-14T02:35:27-08:00
title: Facebook messenger Group Video Call
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: al.kara
content:
<p>Whenever i use Facebook with Firefox and i get a group video call instead of the regular answer the call pop up i get a pop up that states that in order to use messenger video call i need to use google chrome. </p><p>whats up with that?. </p>


created: 2021-01-14T02:15:59-08:00
updated: 2021-01-14T04:57:59-08:00
title: Updated Windows, now whenever I open Firefox it won't load any pages.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383801;1383802;
creator: tom.divers9
content:
<p>I recently updated Windows, and now Firefox is refusing to load any webpages. Whenever I try to load a page nothing happens and the main part of the webpage fails to load and the main body of the browser is grey and empty. </p><p>It also won't load the Options menu. Uninstalling and reinstalling hasn't changed anything. </p><p>This issue doesn't happen in my other browsers. </p>


created: 2021-01-14T01:37:53-08:00
updated: 2021-01-14T01:37:53-08:00
title: Firefox window shown incorrectly on restarting Ubuntu 18.04
tags: linux;desktop;other;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
creator: phil124
content:
<p>Yesterday I shutdown my PC running Ubuntu 18.04 while Firefox had a full screen window on each of my two monitors. When i turned it on today the window on my right hand monitor opened correctly.  However, the window on my left hand monitor had these problems (see the uploaded image) it was not full screen. It was split into a window at the bottom of the screen that showed the expected contents and a black window at the top of the screen that took mouse input. Note the 'KCOM webmail...' popup by the mouse cursor over the upper window. A right click on the desktop had no effect on the left hand monitor, as if something considered the window full screen. After restoring down the window on the right hand monitor a right click on that desktop showed the expected menu. I recovered from the problem by moving the mouse cursor over the black window until the 'Maximise' popup appeared and clicking. The window then became full screen and has behaved correctly since. I have xpdyinfo and xwininfo outputs in case they are useful. I upgraded from Ubuntu 16.04 to 18.04 about 2 weeks ago and have been using Firefox almost daily since then. I have often seen it restart correctly when I restart my PC, although  perhaps not with two full screen windows. I don't know if this is a known bug. I hope this information is useful. </p>


created: 2021-01-14T00:53:18-08:00
updated: 2021-01-14T11:35:25-08:00
title: Firefox Zoom
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383782;1383883;1383903;
creator: human72
content:
<p>Hallo. First...my english is not so good, hope you understand me :-) My Firefox zooms to 80% automately sometimes. </p>


created: 2021-01-14T00:26:34-08:00
updated: 2021-01-14T00:26:53-08:00
title: WebRTC
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1383772;
creator: juliusz.mandrosz
content:
<p>Hi,  I am using an video chats app based on webRTC. When using firefox there are problems with the sound, with more people the sound crackles and is hard to understand. Is it possible that firefox is blocking audio packets in some way? Thank you in advance for your answer. Best regards. </p>


created: 2021-01-14T00:22:28-08:00
updated: 2021-01-14T00:22:28-08:00
title: PERDI TODAS MIS CONTRASEÑAS
tags: desktop;sync;windows-10;firefox-840;firefox-8402;
product: firefox
topic: sync
locale: es
creator: UserK14
content:
<p>Porfavor ayudenme a recuperar mis contraseñas guardadas, por culpa de una extensión que borró todas mis contraseñas guardadas y ni con Sync puedo recuperarlas ya busqué en toda la web alguna solución y no encontré nada que me ayude. </p>


created: 2021-01-13T23:46:12-08:00
updated: 2021-01-14T05:02:54-08:00
title: Missing Extension Emblems
tags: windows-7;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383806;
creator: davedoc1
content:
<p>I have several Extensions enabled like Badger and Weather and several more. Used to have an emblem for each one at the top right of my Firefox Home page but the Extension emblems or icons aren't there anymore. These Extensions are enabled. I can verify that. For instance I know I have the Weather Extension but without the icon to click on I can't open it. How can I put these icons back so I can use them? I looked under options on the General Page and I saw where you can drag icons from there back to the upper toolbar but the icons for my Extensions aren't there to drag back. The Extension icon is there...   looks like a piece of a puzzle. I dragged that to the toolbar but when I click on it it goes to a page showing that my extensions are enabled. But I still can't open the Weather extension on that page. I know if I had the weather icon back on the upper toolbar it will show me the weather. Thanks for you help </p>


created: 2021-01-13T23:46:01-08:00
updated: 2021-01-13T23:46:01-08:00
title: VPN software is not working for my browser
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: taianderba
content:
<p>Hi there!  </p><p>Hope you have a great day. I'm recently using a VPN software for my laptop. However, it is not working for my firefox.(Its working for other browsers) </p><p>I've been using firefox for years and I really wish I can continue using it. Is there any solution for this? Do I have to buy mozilla VPN for my firefox?  </p><p>Thank you so much! </p>


created: 2021-01-13T23:37:55-08:00
updated: 2021-01-14T05:04:00-08:00
title: Bing Help!
tags: desktop;customize;windows-10;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
answers: 1383807;
creator: milleniumgirl67
content:
<p>I've changed my default Firefox search option to DuckDuckGo, and even removed Bing from the list of options... but every time I start Firefox, I see DuckDuckGo in the address bar, then Bing removes it and replaces it! What the heck?? I don't want MICROSOFT anything, that's why I changed! Help... :-( </p>


created: 2021-01-13T23:32:01-08:00
updated: 2021-01-14T00:38:26-08:00
title: Firefox "Pocket" problem
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383774;
creator: zzzvezda24
content:
<p>I want to turn off news sending from Pocket, because it sends news about blacks and contrived white privileges. So how ? </p>


created: 2021-01-13T23:24:20-08:00
updated: 2021-01-13T23:24:20-08:00
title: Allow Firefox to install and run studies
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mace2
content:
<p>When FF installs a study "Firefox to install and run studies". Is there a version associated with the install and if so how is it found? </p>


created: 2021-01-13T22:19:19-08:00
updated: 2021-01-13T22:19:19-08:00
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: breanna.k.dixon
title:
Firefox keeps automatically updating, even when I've clicked in settings to check with me before updating

content:
<p>A piece of software I need to use for work requires an older version of Firefox (Firefox 68.4.2 ESR) to run, so in the past, I've had to delete Firefox and re-download the older version which has worked fine. However, I recently got a new Mac and now when I try the same thing it's not working. Whenever I first open Firefox after downloading it, it opens as the correct (older) version, however it does not seem to be able to connect to the internet and I get the spinning wheel that never ends, and then whenever I close out of Firefox and reopen it, it automatically updates to the newest version. I have multiple times gone into the settings on Firefox and changed my preferences to check with me before installing updates and I've gone into the settings of the App Store to make sure it's not automatically updating any apps or programs. My computer is currently running OS version 11.1 (Big Sur) and I'm wondering if maybe this version is too new to be compatible with Firefox 68 ESR? Any help, ideas, or advice is greatly appreciated! </p>


created: 2021-01-13T21:17:36-08:00
updated: 2021-01-13T21:17:36-08:00
title: No puedo entrar al correo de gmail desde Firefox
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: es
creator: ofitec
content:
<p>Desde la ultima actualización de Firefox, hace 2 días, sobre el 12/01/2021, no me deja entrar al correo de gmail. Me sale una pantalla totalmente en blanco. Sí que entra en la cuenta, porque me deja poner la contraseña y el usuario de gmail, pero no me muestra la bandeja de entrada, solo una página en blanco. </p>


created: 2021-01-13T20:08:29-08:00
updated: 2021-01-13T20:08:29-08:00
title: The icon in the tab bar sometimes flashes
tags: desktop;tabs;windows-10;
product: firefox
topic: tabs
locale: en-US
creator: Ding_Yichen
content:
<p>Hello. I am using Firefox Nightly. When I browse a page(any page) for a while, the icon in the tab bar will start flashing, and the "Reload" button in the upper left corner will also start flashing. At this point I cannot do anything with the current page. So I was wondering how to solve this problem. Thank you. (I am not a native English speaker, then I may made some mistakes, sorry about that :-( </p>


created: 2021-01-13T18:01:19-08:00
updated: 2021-01-13T19:32:26-08:00
title: Status bar or ANY way to view link URLs
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1383747;1383749;1383752;1383758;
creator: fastauntie1
content:
<p>I should not have to ask this, but somehow this essential feature has been removed *again*. How in the world do we view the URLs of links in Windows 10 now? The status bar has been totally disappeared, and although there are a number of add-ons, so many of them are about other kinds of status, or only show the URL in limited circumstances, that I'm having trouble figuring out which ones offer the basic view-URL-on-hover.  Does anyone have recommendations? </p><p>Even better, who can explain why it's a good idea to make it hard for users to see this absolutely vital information?  If security is important then it's important to make it easy for users to see where links go before clicking on them. Full stop. And even if the web were somehow magically totally safe, people don't want to waste their time and bandwidth playing guessing games. We want to know what something is before we bother to open it up. Why is that so very hard to understand????? </p>


created: 2021-01-13T17:46:11-08:00
updated: 2021-01-13T17:46:11-08:00
title: Windows 10 touch keyboard auto closes in Firefox
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: reldahr
content:
<p>Hi I am running Firefox version 84.0.2 on Windows 10 (Build 19042) - Desktop mode I like to use my computer with a mouse only and I use the built in Windows 10 touch keyboard when I need to type something. </p><p>My problem is that every time I click on the touch keyboard button (lower right corner of Windows 10) when in Firefox, the touch keyboard opens and then automatically closes. I think this is a problem with Firefox because the touch keyboard works fine in Edge as well as Notepad and other applications </p><p>my about:config osk settings are as follows services.sync.prefs.sync.ui.osk.enabled - true ui.osk.detect_physical_keyboard - true ui.osk.enabled - true ui.osk.require_win10 - false </p><p>The message that appears under ui.osk.debug.keyboardDisplayReason is the following  ui.osk.debug.keyboardDisplayReason	- IKPOS: Touch screen not found. </p><p>If anyone knows how to fix this, please help </p>


created: 2021-01-13T17:36:07-08:00
updated: 2021-01-13T17:52:03-08:00
title: Missing "List all tabs" button when Firefox is maximized
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1383737;
creator: jwdunham
content:
<p>Firefox has a "list all tabs" button, which looks like a "v" in the tabs bar, next to the plus.  It works great but when I maximize the window (not F11 full screen, but Windows OS Maximize Window), this button disappears. Seems like a bug; I can't think why you would want that button to be removed when the window is maximized. </p>


created: 2021-01-13T17:23:05-08:00
updated: 2021-01-13T18:03:29-08:00
title: Unwanted file conversion
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1383743;
creator: 1ARICHARDhead
content:
<p>I have windows 10 pro version 1803 . Firefox is the only browser I use. Suddenly all my jpeg files changed from pictures to html text. How can I get my pictures back and stop this from now saving all jpeg files as html files? </p>


created: 2021-01-13T17:14:24-08:00
updated: 2021-01-13T17:42:39-08:00
title: Firefox lost my profile and I need it back
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1383733;
creator: rjteasdale
content:
<p>When Firefox updated in late November 2020 it lost my profile. I copied the contents of the profile folder to a safe location but I need to get the new installation to read it. </p>


created: 2021-01-13T16:51:12-08:00
updated: 2021-01-13T16:51:12-08:00
title: Always allow... check box not respected for external links
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: jcrow
content:
<p>Hi all, </p><p>We have an internal web application that uses an external application on our pc's to handle certain links. </p><p>After updating Firefox to version 8X it now continually asks to open these links.  The Always allow... checkbox is not respected.  Once checking the box it lasts for the period you have the browser open but as soon as you close Firefox and open again it will again prompt. </p><p>I tried renaming my handlers.json file and letting it be rebuilt to no avail. </p><p>Anyone know what he issue might be? </p><p>thanks </p>


created: 2021-01-13T16:18:02-08:00
updated: 2021-01-13T22:17:41-08:00
title: allow connection to a "connection not secure" site
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1383724;1383729;1383731;1383732;1383734;1383741;1383751;1383765;
creator: larryjselby
content:
<p>I want to access a site which is blocked by Firefox configuration. How can I change the settings for this specific site so I can connect? </p>


created: 2021-01-15T14:18:04-08:00
updated: 2021-01-15T14:19:34-08:00
title: blocking senders of unwanted emails
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384256;
creator: kilrush1
content:
<p>in my emails is a function called 'mark as'. The drop down menu includes 'block sender' and 'spam'. Block sender only works a small portion of the time. I get a message 'error--can't block sender' Why can't I block a sender I do not want to receive emails from? </p>


created: 2021-01-15T14:00:21-08:00
updated: 2021-01-15T14:10:23-08:00
title: Comment about new Windows Broswer and Bookmakrs
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384253;
creator: maclingo
content:
<ol><li>1.  Ought to have a "Suggestions" in the topic list. </li></ol> <p>My observation is that you have just changed the Bookmark Lookup function to show only bookmarks. It use to show folders as well.  When I wanted to find a bookmark, it is often to move it to a more "consistent" place in bookmark map, and you can't do that any more. </p><p>Also on the Bookmark Edit page, it would be awfully helpful to have it's folder label displayed there as well. </p><p>Mac </p>


created: 2021-01-15T13:53:18-08:00
updated: 2021-01-15T14:44:18-08:00
title: Grammarly
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384268;
creator: brandi.m.malone
content:
<p>Why is my Grammarly not working on Mac?  I noticed it wasnt working on the Canvas website and then I uninstalled and reinstalled the grammarly extension and it is still not working.   When I click on the toolbar on the green g I get a blank white box. Help! </p><p><br> </p><p>B </p><p>{ </p><pre> "application": {    "name": "Firefox",    "osVersion": "Darwin 20.2.0 Darwin Kernel Version 20.2.0: Wed Dec  2 20:39:59 PST 2020; root:xnu-7195.60.75~1/RELEASE_X86_64",    "version": "84.0.1",    "buildID": "20201221152838",    "distributionID": "",    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.16; rv:84.0) Gecko/20100101 Firefox/84.0",    "safeMode": false,    "updateChannel": "release",    "supportURL": "<a href="https://support.mozilla.org/1/firefox/84.0.1/Darwin/en-US/" rel="nofollow">https://support.mozilla.org/1/firefox/84.0.1/Darwin/en-US/</a>",    "rosetta": false,    "numTotalWindows": 1,    "numFissionWindows": 0,    "numRemoteWindows": 1,    "fissionAutoStart": false,    "fissionDecisionStatus": "disabledByDefault",    "remoteAutoStart": true,    "policiesStatus": 0,    "keyLocationServiceGoogleFound": true,    "keySafebrowsingGoogleFound": true,    "keyMozillaFound": true  }, </pre> <p><br> If you need more data info let me know. </p><p><br> </p><pre>     "name": "Grammarly for Firefox",      "type": "extension",      "version": "8.868.0",      "isActive": true,      "id": "87677a2c52b84ad3a151a4a72f5bd3c4@jetpack"    }, </pre>


created: 2021-01-15T13:31:24-08:00
updated: 2021-01-15T14:46:27-08:00
title: cross tab bar flashing line and flashing of all open tabs
tags: desktop;malware;fix-problems;escalate;mac-os-x-1010;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384269;1384270;1384271;
creator: beschreib77
content:
<p>My wife called me in this afternoon when  big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS 10.10.5 Yosemite, is "blocked" and has a virus. It had an 877 phone number to call but we failed to write it down.  She did nothing after that.  When I saw that I pressed the red window page kill button, upper left.  Got the rotating rainbow ball. . . computer working overtime.   Next, Command-W to kill the webpage, nada.  Finally, pressed the hardware ON/OFF button behind left side of screen. On SAFE restart I opened my account not hers and found Firefox had thin, white, flashing lines across the tab bar area(full width) and tabs were flashing individually. Every time you open a tab, this happens or possibly when it is accessing.  So, I upgraded Firefox, leaving the OLD version intact.  Upgrade I NOW notice is the 64 bit version. </p><p>Is there a fix out there?   or, is this thing "infected" with the CCP virus or something?  Fix for it? </p><p>I will shut down and re-open the old version and see if it still happens and post an update here. </p>


created: 2021-01-15T12:58:30-08:00
updated: 2021-01-15T13:50:38-08:00
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384245;
creator: troglin46
title:
on some sites I am prevented from printing since the browser has pop ups blocked, how do I overcome that

content:
<p>I am prevented from printing on some sites since the browser has pop ups blocked, how do I overcome this </p>


created: 2021-01-15T12:18:42-08:00
updated: 2021-01-15T12:18:42-08:00
title: Only integrated webcam detected on Google Meet, works on Edge
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: adamfrano1
content:
<p>Hi community, </p><p>I tried using my new external webcam on Google Meet but the browser could not detect it, I could only see the integrated one. First I thought there was something wrong with the new webcam but then I found out it works normally on Microsoft Edge. Anyone has an idea where the problem lies? </p><p>All the best, </p><p>Adam </p>


created: 2021-01-15T12:05:17-08:00
updated: 2021-01-15T14:52:39-08:00
title: I lost all my bookmarks, help please.
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1384274;
creator: mx_202
content:
<p>Hello guys, </p><p>I deleted all my bookmarks by mistake. </p><p>I hope you help me to retreive them. </p><p>Please. </p>


created: 2021-01-15T12:03:07-08:00
updated: 2021-01-15T14:53:28-08:00
title: a content security policy
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384275;
creator: Mrs-D
content:
<p>For more than 10 years I have commented on many blogs, some nearly every week, however for the last several months every attempt to comment has produced the message  </p><p><br> "Blocked by Content Security Policy </p><p>This page has a content security policy that prevents it from being loaded in this way. </p><p>The browser prevented this page from loading in this way because the page has a content security policy that disallows it" </p><p>This happens whether I am using laptop with Windows 10 and Firefox or tablet with Firefox for Android, using a Google profile </p>


created: 2021-01-15T11:54:46-08:00
updated: 2021-01-15T11:54:46-08:00
title: Firefox 84
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: allen-tina
content:
<p>I have been using firefox along with xfinity for years.  Firefox always logged me into xfinity automatically, BUT now is has stopped and each time I log out I have to re-enter informatioion. I have looked at the configurations and all look okay.   Anyone able to help me out?:) </p><p>Thanks very much Allen </p>


created: 2021-01-15T11:49:19-08:00
updated: 2021-01-15T11:49:19-08:00
title: Lost Fiefox browser
tags: download-and-install_1;
product: firefox
topic: bookmarks
locale: en-US
creator: imad.shabeeb
content:
<p>1. I had firefox in a 64bit win7 proff with relatively high specs  desktop forever. Last week it started showing update notification every time i restart firefox and I choose to "remind me later" or something like that (I made the settings so that it won't auto install). </p><p>2. During that week i did restart firefox and the computer and everything was normal untill yesterday when I did something normal but I rarely do, that is i turned of the computer for more than a minute and then turned it back on. Then firefox started having trouble loading certain webpages. Things like youtube, google maps, google search, bing home page, were flawless, while things like some businesses (i remember craigslist and goodwill) and some famous podcast webpages and my wifi controlled devices struggle (take too long, then message that they were taking too long, but never show up)   </p><p>3. I first "refreshed" my firefox, then reinstalled it, then when it wasn't fixed deleted the whole thing and tried installing a fresh downloaded version (I think it was 83). The downloaded installer tells me that i already had firefox and if i wish to reinstall it and after that it takes a long time to throw a message at me that starts with ("hmmmm" for "some" reason unknown reason, the installation failed to work) or very similar wording.  </p><p>4. The only browser left in the computer is the microsoft one that comes with the computer and it does open the modzilla website but refuses to download the installed (obviously) so i have to download it from a windows tablet and transfer it to this computer. </p><p>any advice/insight is very much welcome </p>


created: 2021-01-15T11:48:10-08:00
updated: 2021-01-15T11:48:10-08:00
title: My MacBook Pro has slowed to a crawl.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: kreifman
content:
<p>After I updated to the newest Firefox on dec. 16, 2020, my computer began to operate at a terribly slow pace. Not just Firefox, everything. I worked with Apple senior advisors and their engineers to try to isolate what could be wrong. In my Mac activity monitor, the kernel_task was using over 500% of the CPU, even with no browser or application open. After 2 or 3 weeks of checking everything, Apple told me it was Firefox that was causing the slowness. I threw Firefox in the trash but nothing improved. I realized that throwing just the application in the trash did not eliminate all of Firefox, so I reinstalled it and then tried to remove anything related to Firefox from my computer. I’m not sure if I got everything, but the situation stayed the same. I reinstalled Firefox and went through all the solutions that I found on these pages. Nothing has helped. My cpu still shows amazingly high activity even when nothing is open. I cannot figure out what to do and my computer is working so slowly it is essentially useless to me. Has anyone else had this issue? Any suggestions? </p>


created: 2021-01-15T11:35:26-08:00
updated: 2021-01-15T11:35:26-08:00
title: Extensions
tags: desktop;fix-problems;windows-81;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: massimo.marocchio
content:
<p>I need to know why, for a month now if I install User-Agent Switcher then I can no longer access Whatsapp PC. With the User-Agent Switcher extension installed on FireFox, every time I access Whatsapp PC it asks me to update the Browser and to update it I have to go to restore FireFox and thus restore the Browser. Thanks for the solution </p>


created: 2021-01-15T11:18:59-08:00
updated: 2021-01-15T11:18:59-08:00
title: too much webcontent saved
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: rainerconnectyou
content:
<p>I have about 4GB firefox webcontent according to my mac activity monitor. How can I delete it selectively without deleting all the useful webcontents? </p>


created: 2021-01-15T11:15:04-08:00
updated: 2021-01-15T15:01:04-08:00
title: Saving browser log in information
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384276;1384277;
creator: rainerconnectyou
content:
<p>Each time I close the browser, firefox deletes all log in data. When booting the browser, I need to log in wiht username and password for all software. How can I stop that from happening and continue using firefox always reusing previous log in data? </p>


created: 2021-01-15T10:46:15-08:00
updated: 2021-01-15T14:29:26-08:00
title: Add more bookmark items to toolbar using userChrome.css
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384259;
creator: jstnfaler
content:
<p>Greetings,  </p><p>I'm trying to extend the height of my toolbar to add more bookmarks (see picture attached). So far I have been able to edit the CSS and extend the height but now I can't drag and drop bookmarks to the extended height. How can I add another row of bookmarks? Thank you. </p><p><br> </p> <ol><li>PersonalToolbar { </li></ol> <pre>   overflow: clip;    max-height: 7em;    padding: 2px 6px 28px; </pre> <p>} </p>


created: 2021-01-15T10:08:02-08:00
updated: 2021-01-15T14:51:02-08:00
title: I was informed, that v84.0.2 had a critical security flaw, but cannot find, a more-recent update .
tags: mac-os;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1384180;1384258;1384265;1384272;
creator: rsblanchard
content:
<p>I was informed, that v84.0.2 had a critical security flaw, but cannot find, a more-recent update -- What happened ? </p>


created: 2021-01-15T09:38:23-08:00
updated: 2021-01-15T11:33:57-08:00
title: Bookmark Colours
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1384184;1384197;1384204;1384210;
creator: jeanlyon
content:
<p>I have tried loads of options, ie making a userChrome.css folder, but nothing works. </p><p>I have a new laptop with Firefox 84.0.2 installed, but every bookmark is grey.  So difficult to look at.  Would prefer the old yellow colour. </p>


created: 2021-01-15T09:23:47-08:00
updated: 2021-01-15T09:23:47-08:00
title: Side View Window Error
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: chief1622
content:
<p>Cannot display my history in my sidebar.  Receive this message: </p><p>XML Parsing Error: no root element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml Line Number 1, Column 1: </p><p>Cannot find a way to fix. </p>


created: 2021-01-15T09:11:02-08:00
updated: 2021-01-15T09:41:00-08:00
title: How to turn off forever the "screenshot" splash notification
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384158;1384167;
creator: Kiff4Free
content:
<p>How to turn off forever the "screenshot" splash notification </p><p>I have been asking for this since 2017 i think.  </p><p>We need a fix to turn off forever the splash notification after taken a screenshot. I have been using the temporary solution of turning on "Pause notifications until Firefox restarts" but we need a definite solution on how to turn that notification off forever. </p>


created: 2021-01-15T08:57:50-08:00
updated: 2021-01-15T08:57:50-08:00
title: crypto wallet
tags: windows-7;desktop;privacy-and-security_1;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mexxdi0
content:
<p>hi.i have a problem i sent bitcoin from my wallet then my friends wallet..first time i was copy my friends bitcoin wallets code.and paste which i will send bitcoin tube..but started problem.because  when i copy my friends code,this code was change when i paste..final=my bitcoin sent to anyone </p><p>i used Opera browser.but i was copy wallet number and i paste same number </p><p>please help me you can contact me    mexxdi0@gmail.com </p>


created: 2021-01-15T08:57:26-08:00
updated: 2021-01-15T09:36:33-08:00
title: if there is an Add-on detecting an attempt to run swf file by site?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384157;1384164;
creator: a.dziuba
content:
<p>Hello. </p><p>Flash files stopped being supported on January 12th. I am a user of a site where "mini chat" uses swf files as the sound of a new message. Since firefox does not play these files, is there any option to notify (e.g. beep sound) that a site has tried to play such a file? maybe some kind of addon?  </p><p>Or is there a way to make swf files work only on this page? </p>


created: 2021-01-15T07:51:10-08:00
updated: 2021-01-15T09:37:15-08:00
title: How to disable the Reload/Stop button animation?
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384141;1384142;1384165;
creator: 4kg
content:
<p>Every time a link is clicked or the page is refreshed, the Reload/Stop button plays an animation of the reload arrow morphing into an X and then back into a reload arrow. </p><p>This is very distracting. <strong>How can the user disable this animation?</strong> </p><p>Help guides from 2017 say to change the following about:config prefs: <em>browser.stopReloadAnimation.enabled</em> <em>toolkit.cosmeticAnimations.enabled</em> But these do not exist anymore. </p>


created: 2021-01-15T07:46:24-08:00
updated: 2021-01-15T14:30:30-08:00
title: Nvidia drivers download page - impossible to select items on "product series".
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384188;1384230;1384242;1384260;
creator: teehlerr
content:
<p>As mentioned in the subject, if you go to "<a href="https://www.nvidia.com/Download/index.aspx" rel="nofollow">https://www.nvidia.com/Download/index.aspx</a>" and try to select "Product Series" <strong>it keeps resetting to default value</strong>. </p><p>Google chrome - no problem here. </p><p>I am on Mint 20.1 Cinnamon, kernel 5.8.0.36.40, Firefox 84.0.2 (64-bit). </p>


created: 2021-01-15T07:44:08-08:00
updated: 2021-01-15T08:41:33-08:00
title: Firefox Password Transfer
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384146;
creator: andrea_pini
content:
<p>I wanted to transfer my logins and password from one Computer to another and I managed to do so by copying the logins and Key4 files stored in the profile folder. Now, I am concerned about how easy this process was. Does it mean if my computer is hacked and those 2 files stolen, anyone will be able to access all the websites where I am registered? </p><p>Thank you </p><p>ANdrea </p>


created: 2021-01-15T07:36:27-08:00
updated: 2021-01-15T10:10:29-08:00
title: Firefox malfunction
tags: windows-7;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384175;
creator: thierrygross
content:
<p>Hello, I am having difficulty opening certain features on certain sites (Openrunner for example) I have been advised to refresh and upgrade Firefox, but it doesn't work. What should I do ? Thank you in advance, Thierry gross </p><p>Mail : thierrygross@yahoo.com </p>


created: 2021-01-15T07:33:01-08:00
updated: 2021-01-15T07:33:01-08:00
title: FireFox Update has affected my twitter feed.
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: sticks2u
content:
<p>Hello, </p><p>This problem just started with the last update or two from firefox, and the other browsers CHROME or EDGE loads the site just fine. To view how the twitter feed should look, just load in those browsers and you will see it styled. </p><p>MY SITE <a href="https://www61.myfantasyleague.com/2020/home/15387#0" rel="nofollow">https://www61.myfantasyleague.com/2020/home/15387#0</a> </p><p>You notice the lower left twitter feed, it is not being styled by css through js. I get a console error that reads.  <strong> </strong> DOMException: Permission denied to access property "frameElement" on cross-origin object<strong> </strong> </p><p>I am not sure how to fix this with a setting turned off or on maybe, or if firefox can fix in the browser, as i really dont want to use Chrome. </p><p>Thank you Dean </p>


created: 2021-01-15T07:32:34-08:00
updated: 2021-01-15T09:25:02-08:00
title: unwanted duckduck privacy essentials
tags: windows-7;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384159;
creator: novw
content:
<p>Suddenly ducksuck privacy essentials is running in my firefox install. 1) I don;t want that 2) I was never asked if I wanted that 3) FF downloaded a file without my permission 4) how do I FORBID firefox to download extensions, add-ins, themes or what ever by itself? </p>


created: 2021-01-15T06:58:17-08:00
updated: 2021-01-15T06:58:17-08:00
title: Certain tabs getting unpinned on each relaunch
tags: desktop;tabs;windows-10;firefox-840;firefox-8402;
product: firefox
topic: tabs
locale: en-US
creator: doctorgate
content:
<p>Instagram specifically is getting unpinned every time I restart firefox. I tried clearing its cookies and data, but that didn't help (not that I thought it would). </p>


created: 2021-01-15T06:53:22-08:00
updated: 2021-01-15T09:30:10-08:00
title: Toolbar text size.
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1384162;
creator: andrewdpeters
content:
<p>Hi, I am setting up a laptop for my wife to replace her old one.  I have installed Firefox and found that although the main body text is the correct size, the text on the toolbars is very small compared to her old one.  How can I increase the toolbar font size without altering the main body.   Thank you, Andrew </p>


created: 2021-01-15T06:18:00-08:00
updated: 2021-01-15T10:50:39-08:00
title: Everytime I restart Firefox, all my bookmarks and add-ons are gone
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1384193;
creator: outsader
content:
<p>I want to understand how and why it happens and mostly how can I stop that to happen again. It's really frustrating that I have to keep my computer on 24/7 so I wouldn't lose anything on here... </p>


created: 2021-01-15T05:54:50-08:00
updated: 2021-01-15T06:09:51-08:00
title: search without ip address location
tags: windows-7;desktop;other;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1384114;
creator: TomFoolery
content:
<p>For internet service I have to use a mobile hotspot for my desktop pc.  The problem is that the mobile hotspot ip address is about 300 miles from where I am.  So doing a search, I get results for that area that I am nowhere near.  How do I stop this? </p>


created: 2021-01-15T05:51:06-08:00
updated: 2021-01-15T14:13:41-08:00
title: Copy/Paste
tags: linux;desktop;beta;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1384194;1384207;1384237;1384246;1384248;1384250;1384251;1384252;1384254;
creator: szentpali.janos
content:
<p>Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality? </p><p>How can this be disabled/fixed? </p><p>One highlights a text (any text) on some web sites, Edit menu allows Copy, context menu allows Copy, one hits Copy, nothing happens. It's not even a page where someone wanted to "copy protect" some information. </p><p>Copy and Paste should work just as advertised since those were invented, how hard can it be to get that right? Even stupid Notepad never fails at it. And no, I don't care what the idiot who programmed a page though would be/should be best for me, I want Copy to be copy, Paste to be paste. This used to work in "original" Firefoxes even when page developers wanted to make it not work. </p><p>And yes, while on a given page Copy fails miserably, at the same time in other pages it works. </p>


created: 2021-01-15T05:49:49-08:00
updated: 2021-01-15T05:49:49-08:00
title: Number of Processess
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: stanmore1871
content:
<p>When I use firefox last couple of days, my pc runs particually slow and firefox reguarlay goes into not responding.  I check task manager and my firefox always appears to have multiple processes open whether i have 4 tabs open or 1, It appears on taske manager like : Firefox (Logo) (6), and you can expand it so you can see each process individually.  I search online and it reccomended i go on firefox setting on about:preferneces and ive set my process limit to one.  However on task manager it still says i have 5 firefox process running. I am not the most tech savy however so dontknow if these multiple processes are the cause to my laptop runing slow.  I have attached some images so my description makes sense. Thanks, Sean :) </p>


created: 2021-01-15T05:37:27-08:00
updated: 2021-01-15T11:08:24-08:00
title: Redirect via onafterprint working in Chromium but not Firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1384200;
creator: rhondachurchill90
content:
<p>I am trying to serve a print view and redirect the user to the page they came from right after printing (or cancelling). This works fine in Chromium with the following bit of JavaScript code: </p><pre>  function printPageAndRedirectTo(redirectUrl) {    window.addEventListener("afterprint", function () {        window.location.href = redirectUrl;    });    window.print(); </pre> <p>In Firefox, however, nothing happens at all. Debugging shows that the callback is called, but the href field remains unchanged. </p><p>This is mysterious to me<a href="https://exonlinecalculator.com/" rel="nofollow">.</a> Any ideas what the reason might be? </p><p>Firefox version is 84.0.2, Chromium 87.0.4280.88 (both from the Arch Linux repositories). </p><p>Edit: </p><p>Here's a fiddle to illustrate. Redirect to Wikipedia works in Chromium but not in Firefox: <a href="https://jsfiddle.net/xnazLb6p/1/" rel="nofollow">https://jsfiddle.net/xnazLb6p/1/</a> </p><p>Edit 2: </p><p>Another one to show that the problem here is redirecting from the event listener, not redirecting itself: <a href="https://jsfiddle.net/xnazLb6p/2/" rel="nofollow">https://jsfiddle.net/xnazLb6p/2/</a> </p>


created: 2021-01-15T05:32:33-08:00
updated: 2021-01-15T05:32:33-08:00
title: "[Keyword search name] [query]" getting sent to search instead of just query
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: michaelwrightmobile
content:
<p>Hello Folks, </p><p>I have been using keyword searches setup as bookmarks since Netscape 4 and IE 3.  Something like "g" -&gt; <a href="http://google.com/search?query=%s" rel="nofollow">google.com/search?query=%s</a>.  For some reason, Firefox will sometimes correctly return a search for "test" when typing "g test" but will often return a search for "g test".  This is a fairly recent issue with a function that previously worked since the inception of the browser.  Why is Firefox misunderstanding the semantics of my keyword search and how do I workaround this bug? </p><p>Thanks </p>


created: 2021-01-15T05:24:00-08:00
updated: 2021-01-15T14:38:33-08:00
title: 84.0.2 detected many vulnerabilities from Acronis 2021
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384264;
creator: mikegreck
content:
<p>Just got a list of vulnerabilities from acronis 2021 for  CVE-2020-26971 CVE-2020-26972 CVE-2020-26973 CVE-2020-26974 etc. is there a newer point release being worked on ? </p>


created: 2021-01-15T05:18:15-08:00
updated: 2021-01-15T05:41:16-08:00
title: Website cannot be openend
tags: desktop;privacy-and-security_1;windows-81;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384109;
creator: mtewes8
content:
<p>I'm in Homeoffice and cannot open  https://portal.skoda.de.cpn.vwg/Extranet/php/extranet/loginPortal.php  What can I do? Thanks for good advice </p>


created: 2021-01-15T05:12:15-08:00
updated: 2021-01-15T05:12:15-08:00
title: Auto install minor updates only
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: louis.vandenboogert
content:
<p>I am using the ESR versions of Firefox and would really like to have the clients auto-update as soon as possible but I still want to test new major releases when the come available. Now I know I can use the early releases to test but that pins me down because then I need to be done testing before the public release comes out. So I am looking for an option to install auto-install all minor updates within the same major version but not auto-update to a new major version. Is something like this possible or where can I find this setting? </p>


created: 2021-01-15T05:10:47-08:00
updated: 2021-01-15T05:10:47-08:00
title: Saving Firefox settings
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: vikki_millard
content:
<p>hi, I'm having problems with Firefox on my Mac - every time Firefox is shut down, I have to relog in and authenticate myself and all my settings have gone so I have to redo them again.  I have tools that I use for work that use certain settings else they don't work so I have to redo them every time I reopen the browser or shut my machine down. anyone know why this might be the case? </p><p>I don't know if it's linked but  when I started using this current machine last year and loaded everything on, Firefox is sitting under 'locations' rather than applications and I don't seem to able to install it anywhere else - see image attached. </p><p>Many thanks. </p>


created: 2021-01-15T05:02:28-08:00
updated: 2021-01-15T05:02:28-08:00
title: Tabs and toolbars never autohide in fullscreen on Apple Mac
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: mchizmar
content:
<p>OS: Catalina Model: iMac (27-inch, Late 2013) (tested on Macbook pro 2018 and 2011 too) Firefox: 84.0.2 </p><p>Expected functionality: First expand the window to full screen using the green window control.  The expectation is that the tab and tool bars will eventually hide, however firefox implements this - by sliding up when scrolling or just sliding up and autohiding after a short time. The tab bar should then reappear when the mouse move to the top of the screen.  </p><p>Functionality Observed:  Tab and tool bars never autohide. They are always there. The only way to that they hide is when a video (YouTube, Netflix) fullscreen controls are selected. Otherwise they are there on every page and that is not the expected behavior. Id like every page to autohide the top bars (similar to what all tablet/mobile device browsers do).  </p><p>Settings verified:  browser.fullscreen.authide= true (see image).  Hide toolbars is checked (see image).  </p><p>Issue I have found posted on this do not provide a concise reason as to why this behavior exists when all settings are properly set. </p>


created: 2021-01-15T04:48:12-08:00
updated: 2021-01-15T09:07:42-08:00
title: Facing an issue with opening a URL on my Windows 7
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1384107;1384121;1384152;1384155;
creator: loukris235
content:
<p>I'm facing an issue with opening websites in Mozilla, I'm searching about <a href="https://deltaheatedvest.com/" rel="nofollow">best heated blankets</a> but couldn't open some pages, I don't know what's an issue with my browser even I cleared cache and  reinstalled browser too but nothing is working. Can you please fix my issue so I can do some research? Thanks! You can have a look on screenshot below. </p>


created: 2021-01-15T04:33:46-08:00
updated: 2021-01-15T04:33:46-08:00
title: bookmark list twice firefox
tags: desktop;bookmarks;windows-10;firefox-840;firefox-8402;
product: firefox
topic: bookmarks
locale: en-US
creator: theovh
content:
<p>hallo there, (it's my first time on this forum) </p><p>Recently i have two lists, one direct under the other, in my bookmarks (computer). How do i change this back to the normal 1? </p><p>PS could at be that firefox on my new telephone (and synchronisation) is the culprit? </p><p>thanks </p><p>theodoisus </p>


created: 2021-01-15T04:04:40-08:00
updated: 2021-01-15T04:59:18-08:00
title: Excel .xlsm is changed to .xlsx during download
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384091;1384095;1384099;
creator: mike386
content:
<p>I have Excel files stored in a Google shared folder. These are all macro enabled (.xlsm) files. When I attempt to download to my local drive using Firefox the file is changed from .xlsm to .xlsx resulting in all the VBA programs and functions inactive. This only happens with Firefox - current version is 84.0.2. Downloads using Chrome and Edge are OK. </p><p>Has anyone else experienced this and how can I fix this. </p>


created: 2021-01-15T03:48:20-08:00
updated: 2021-01-15T04:13:27-08:00
title: LOG OUT OF GOOGLE, TWITTER EVERY TIME RESTART THE FIREFOX BROWSER.
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384092;
creator: hsinphy94
content:
<p>I am logging out every time google and twitter account whenever I restart the browser on windows. Though its privacy set to  <strong>standard</strong> and history remember options are always on. Any solution? </p>


created: 2021-01-15T03:41:28-08:00
updated: 2021-01-15T06:18:02-08:00
title: Corrupted close button on Ubuntu
tags: linux;desktop;other;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1384089;1384094;1384097;1384102;1384115;
creator: henioStraszny
content:
<p>On Ubuntu 20.04 using Snap 84.0.2 (64 bits) there is something wrong with close button, presented in the attachment. </p><p>The X seems corrupted. </p><p>Does anyone know how to fix that? </p>


created: 2021-01-15T02:54:08-08:00
updated: 2021-01-15T08:44:19-08:00
title: Links suddenly not opening in a new tab (since last update?)
tags: mac-os;desktop;tabs;firefox-840;
product: firefox
topic: tabs
locale: en-US
answers: 1384113;1384148;
creator: nee_m_d
content:
<p>Hi. I've been using Firefox for Mac for ages and when clicking on a link, it would open the page in a new tab.  </p><p>However, since the last update (84.0.2 (64-bit)) when I click on a link it opens it in the same tab.  </p><p>I've checked options in "preferences" and can't find any option other than "open links in tabs instead of new windows".  </p><p>I have also gone into "about:config" and checked the "browser.link.open_newwindow" which is correctly marked 3 (tabs).  </p><p>I've disabled all add-ons but this did not solve the problem. :( </p><p>I'd appreciate any help ;)  Thanks </p>


created: 2021-01-15T02:15:55-08:00
updated: 2021-01-15T02:28:40-08:00
title: 浏览器无限崩溃 重装修复均解决不了问题。
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384085;
creator: 114802709
content:
<p>FIREFOX 84.0.2  操作系统为 win10专业工作站版 20H2  系统版本19042.746 </p><p>浏览器打开后 几分钟就崩溃 图见附件 </p><p><br> </p><p>AdapterDeviceID: 0x1380 AdapterDriverVersion: 26.21.14.3200 AdapterSubsysID: 105f10de AdapterVendorID: 0x10de Add-ons: langpack-zh-CN%<a href="http://40firefox.mozilla.org" rel="nofollow">40firefox.mozilla.org</a>:84.0buildid20210105180113,%7Be4a8a97b-f2ed-450b-b12d-ee082ba24781%7D:4.10.0,%7Ba855aa3f-8802-4841-b368-b0f88743eca2%7D:1.5.26,doh-rollout%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:2.0.0,formautofill%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.0,screenshots%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:39.0.0,webcompat%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:17.1.0,default-theme%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.1,google%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,wikipedia%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,bing%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.2,ddg%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,baidu%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.2,amazondotcn%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,amazondotcom%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.3 AvailablePageFile: 1663361024 AvailablePhysicalMemory: 12331515904 AvailableVirtualMemory: 132382720 BIOS_Manufacturer: American Megatrends Inc. BreakpadReserveAddress: 119144448 BreakpadReserveSize: 83886080 BuildID: 20210105180113 ContainsMemoryReport: 1 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1610705681 DOMIPCEnabled: 1 ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.focus-visible.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,fission.autostart,javascript.options.warp,image.avif.enabled,media.videocontrols.picture-in-picture.allow-multiple,print.tab_modal.enabled,dom.input_events.beforeinput.enabled,dom.forms.inputmode,network.preload,dom.webgpu.enabled,privacy.webrtc.globalMuteToggles FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1610302584 JSOutOfMemory: Recovered LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Windows":["kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","mozglue.dll"]} MozCrashReason: MOZ_CRASH() Notes: FP(D00-L1000-W00001000-T000)  DWrite? DWrite+ WR? WR+ OMTP? OMTP+4  OOMAllocationSize: 72 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 506 StartupCrash: 0 StartupTime: 1610705349 SystemMemoryUsePercentage: 27 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20210105180113","version":"84.0.2","vendor":"Mozilla","displayVersion":"84.0.2","platformVersion":"84.0.2","xpcomAbi":"x86-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16302,"virtualMaxMB":4096,"cpu":{"count":12,"cores":6,"vendor":"AuthenticAMD","family":23,"model":113,"stepping":0,"l2cacheKB":512,"l3cacheKB":16384,"speedMHz":4200,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2021,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"zh-Hans-CN","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19042,"windowsUBR":746},"hdd":{"binary":{"model":"KIOXIA-EXCERIA PLUS SSD","revision":"ECFA10.4","type":"SSD"},"profile":{"model":"KIOXIA-EXCERIA PLUS SSD","revision":"ECFA10.4","type":"SSD"},"system":{"model":"KIOXIA-EXCERIA PLUS SSD","revision":"ECFA10.4","type":"SSD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce GTX 750 Ti","vendorID":"0x10de","deviceID":"0x1380","subsysID":"105f10de","RAM":2048,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumd.dll","driverVendor":null,"driverVersion":"26.21.14.3200","driverDate":"7-24-2019","GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1080,"refreshRate":75,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"disabled:FEATURE_FAILURE_OVERRIDEN"},"openglCompositing":{"status":"unused"},"advancedLayers":{"status":"blocked:FEATURE_BLOCKED_BY_WEBRENDER_USAGE"},"d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["火绒安全软件"],"antispyware":null,"firewall":["火绒安全软件","Windows 防火墙"]},"isWow64":true,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"zh-CN","intl":{"requestedLocales":["zh-CN","en-US"],"availableLocales":["en-US","zh-CN"],"appLocales":["zh-CN","en-US"],"systemLocales":["zh-Hans-CN"],"regionalPrefsLocales":["zh-CN"],"acceptLanguages":["zh-CN","zh","zh-TW","zh-HK","en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"CN","browser.search.widget.inNavBar":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"baidu","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:baidu@search.mozilla.org","name":"百度","origin":"default","submissionURL":"<a href="https://www.baidu.com/baidu?tn=monline_7_dg&amp;ie=utf-8&amp;wd=" rel="nofollow">https://www.baidu.com/baidu?tn=monline_7_dg&amp;ie=utf-8&amp;wd=</a>"}},"profile":{"creationDate":18640,"firstUseDate":18640},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18640,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18549},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18640,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18549},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18640,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18549},"webcompat@mozilla.org":{"version":"17.1.0","scope":1,"type":"extension","updateDay":18640,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18549},"{a855aa3f-8802-4841-b368-b0f88743eca2}":{"version":"1.5.26","scope":1,"type":"extension","updateDay":18641,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"比价狗-网购省钱神器","name":"比价狗-网购省钱神器","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18641,"signedState":2}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"同步操作系统配色的主题。","name":"默认","userDisabled":false,"appDisabled":false,"version":"1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18640,"updateDay":18640},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1680034-rollout-shirley-feature-roll-out-81-to-83-release-81-83":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"d94a4983-8f9e-479a-9130-0fb75c4a92a5"}},"services":{"accountEnabled":true,"syncEnabled":true}} ThreadIdNameMapping: 8580:"Gecko_IOThread",13716:"Timer",9604:"Link Monitor #1",12580:"Socket Thread",9844:"Permission",5384:"BackgroundThreadPool #1",13944:"JS Watchdog",13176:"JS Helper",8656:"JS Helper",380:"JS Helper",156:"JS Helper",3372:"JS Helper",2292:"JS Helper",13180:"JS Helper",8876:"JS Helper",5380:"VsyncIOThread",5584:"IPC Launch",14072:"WindowsVsyncThread",10928:"Compositor",8988:"ImageIO",9868:"IPDL Background",5596:"TRR Background",13764:"Cache2 I/O",10816:"Cookie",12256:"Worker Launcher",12000:"DOM Worker",4044:"QuotaManager IO",11432:"StyleThread#0",1968:"StyleThread#1",14144:"StyleThread#2",7144:"StyleThread#3",12600:"StyleThread#4",10540:"StyleThread#5",2288:"ImageBridgeChld",9340:"GMPThread",6196:"COM MTA",12012:"ProcessHangMon",13308:"TaskController Thread #0",10044:"TaskController Thread #1",2100:"TaskController Thread #2",1596:"TaskController Thread #3",2472:"TaskController Thread #4",11276:"TaskController Thread #5",8784:"TaskController Thread #6",8632:"TaskController Thread #7",11000:"DataStorage",13860:"ProxyResolution",13560:"Cache I/O",12396:"mozStorage #1",11372:"mozStorage #2",10388:"HTML5 Parser",10856:"mozStorage #3",7156:"DOM Worker",8392:"localStorage DB",7264:"localStorage DB",4292:"PlayEventSound",4300:"DOM Worker",3340:"URL Classifier",2516:"mozStorage #4",13204:"mozStorage #5",280:"BgIOThreadPool #16",1468:"mozStorage #6",5364:"DNS Resolver #5",11460:"DNS Resolver #6",756:"IndexedDB #9",1436:"IndexedDB #10",7764:"StreamTrans #15",7468:"StreamTrans #16", Throttleable: 1 TotalPageFile: 3001536512 TotalPhysicalMemory: 17094397952 TotalVirtualMemory: 4294836224 URL: <a href="https://www.zhihu.com/" rel="nofollow">https://www.zhihu.com/</a> UptimeTS: 3315.94 Vendor: Mozilla Version: 84.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192  </p><pre>MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192  MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192  MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4  MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4  MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4  AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994  RSVP TCPv6 服务提供商 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  RSVP TCP 服务提供商 : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  RSVP UDPv6 服务提供商 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  RSVP UDP 服务提供商 : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445  MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a  MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a </pre> <p>useragent_locale: zh-CN </p><p>This report also contains technical information about the state of the application when it crashed. </p>


created: 2021-01-15T01:35:45-08:00
updated: 2021-01-15T10:29:03-08:00
title: Gömülü PDF dosyasını ölçeklendirerek/sayfaya sığdırarak yazdırma
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: tr
answers: 1384078;1384181;
creator: f.tekke61
content:
<p>Merhaba. Firefox tarayıcıyı bir kamu uygulamasında kullanıyorum genelde. Bu sistemde gömülü pdf dosyalarını yazdırdığımızda sayfa kağıdın dışına taşıyor, eksik çıkıyor yazılar. Normalde yazdırma ayarlarından "ölçeklendir" yada "sayfaya sığdır" özelliğu olması lazım ama bizde bu ayarlar çıkmıyor. Firefox'ta başka sitelerde yazdırma yaptığımız zaman sorun yok. Hatta ev bilgisayarımda da sayfaya sığdırma seçeneği çıktığı halde işyeri bilgisayarında sadece yazıcı ekranı geliyor ve burada sayfayı ölçeklendiremiyoruz üstelik pdf'ler bulanık görünüyor. Nedenini bilemiyoruz. Bu pdf dökümanını yazdırırken indirip adobe kullanmak zorunda kalıyoruz. Görsel paylaşıyorum. Normal sayfayı yazdırırkan çıkan "sayafayı sığdır" seçeneği, gömülü pdf yazdırırken çıkmıyor.  (resim ekledim ama çıkmamış olabilir yüklemede hata vardı) </p>


created: 2021-01-15T01:25:00-08:00
updated: 2021-01-15T01:25:00-08:00
title: Firefox Keeps Changing Default Program for PDFs
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: craig24
content:
<p>Why is it that Firefox changes the default application for viewing PDFs? </p><p>I have several machines with Firefox installed and I have one that constantly changes the default PDF viewer from Windows Default to Save - every single day. Very annoying. </p>


created: 2021-01-15T01:08:19-08:00
updated: 2021-01-15T01:46:01-08:00
title: Are relay aliases re-assigned after they've been deleted?
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384079;
creator: devilsraccoon
content:
<p>I have a question, that's actually pretty simple: </p><p>Is there any information from Firefox Relay about, if an alias is re-assigned to another user after they have been deleted by the first user? Or is Relay making sure, that every alias is only used once if deleted.  Otherwise you could try and to recover services and passwords from other's peoples services after they got deleted. </p><p>thanks! </p>


created: 2021-01-15T01:06:40-08:00
updated: 2021-01-15T02:02:55-08:00
title: Download mt personal data
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384081;
creator: liorperez77
content:
<p>I would like to download my personal data collected by Firefox, I looked for the page and couldn't find it Where can I download my personal information collected by Firefox? </p>


created: 2021-01-15T00:42:38-08:00
updated: 2021-01-15T00:42:38-08:00
title: Manually Added Site Doesn't Stay Pinned To Top Sites
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
creator: davy49
content:
<p>I decided to install firefox nightly on my windows 10 pro / 64-bit edition laptop early this morning because I already have it installed on two different computers with the exact same operating system installed. On those computers when I pin a desired site they remain there until I decide to manually unpin them. That's not the case with my installation here on my laptop, after having pinned a site the proper way &amp; then going to a different site and upon returning to the original new tab page where I had previously pinned a desired site it no longer appears...why ? Thanks, David </p>


created: 2021-01-15T00:35:36-08:00
updated: 2021-01-15T00:35:36-08:00
title: Tab strip scroll with trackpad on macbook pro
tags: mac-os;desktop;tabs;firefox-840;firefox-8402;
product: firefox
topic: tabs
locale: en-US
creator: gaspari.simone
content:
<p>Hi all, I am experiencing a very annoying behaviour on firefox: from one day to another I cannot anymore scroll the tab strip with my trackpad, and this is driving me crazy. </p><p>Tried to restart firefox in safe mode =&gt; the problem still persists Tried to quit from better touch tool with addons disabled =&gt; problem still persists Factory reset of firefox with better touch tool disabled =&gt; problem still persists </p><p>Almost everything disabled in system settings in the trackpad gestures sections (screenshot attached) </p><p>You can find <a href="https://file.io/YXTWbAC0CpFa" rel="nofollow">here</a>  a screen recording of the problem: in this video I open many new tabs and try to horizontally scroll them, you can't see the movement I do on the trackpad, but it is  performed like when you scroll down a webpage: I expect (<strong>and it was like this since few time ago</strong>) the tab strip to scroll horizontally like a web page scrolls when you scroll down with trackpad, really no idea why it stopped working </p><p>Firefox is my absolute favurite browser, but this issue is really diving me crazy  </p>


created: 2021-01-15T00:34:59-08:00
updated: 2021-01-15T00:34:59-08:00
title: 2 wat authentication
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: emile2
content:
<p>Hallo, </p><p>I got a lock in the 2 wat authentication. I now my password but the e-mail with the verificationcode goes to a e-mail account from witch the password is within my passwallet of the Firefox account. Is their any workaround around thuis? </p><p>Renards Jeff </p>


created: 2021-01-15T00:11:03-08:00
updated: 2021-01-15T02:09:43-08:00
title: I want to change the font family of the URL, Tabs, Bookmarks and so on...
tags: windows-7;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384082;
creator: Aaditya123
content:
<p>I want to change the font family or font face of the the URL bar, bookmarks and tabs. I went crazy finding out solution for this but i could not find any. I have already customized the default font of the browser but it doesn't change the font of the above mentioned areas.I tried to change in the <strong>(about:config)</strong> settings but as soon I searched for fonts then 100's of settings appeared and I was overwhelmed. Please suggest me some solutions... </p>


created: 2021-01-14T23:14:10-08:00
updated: 2021-01-15T03:00:36-08:00
title: Firefox keeps having unexpected crashes
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384069;1384070;1384071;1384073;1384074;1384076;1384077;1384080;1384083;1384084;1384087;
creator: infhiding
content:
<p>Hello, Firefox keeps having unexpected crashes.  Some extensions were active at the time of registration of this report. Later I also tried to disable all extensions, do a reset, but the abrupt crashes still occurred again. Can anyone help me? </p><p><a href="http://example.com" rel="nofollow">https://crash-stats.mozilla.org/report/index/11860692-073b-40e8-8471-9f84b0210114</a> </p>


created: 2021-01-14T22:40:36-08:00
updated: 2021-01-14T23:11:30-08:00
tags: mac-os;desktop;other;escalate;sessionrestore;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384059;
creator: seacleer
title:
Windows and Tabs No Longer Saved and Restored, Even With All Add-ons Disabled, Unless I Restart in Safe Mode

content:
<p>After upgrading to FF 84, my previous sessions are no longer saved and restored unless I restart in Safe Mode. </p><p>- I have Restore previous session checked in Preferences. </p><p>- I have opened new windows and tabs and one by one disabled and restored every add-on that I have had enabled and quit and restarted each time, until every single add-on has been disabled, and still the previous sessions are not saved and restored. </p><p>- I have looked in the sessionstore-backups folder with each restart, and there is never any file for the previous sessions in it.  </p><p>- Again, even when there are absolutely no add-ons enabled, the previous session is not saved and not restored. </p><p>- Again, only when I restart in Safe Mode is the previous session saved and restored. </p><p>What is the solution? </p>


created: 2021-01-14T21:57:08-08:00
updated: 2021-01-14T21:57:08-08:00
title: Firefox closes keyboard on Surface Pro 7
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: cobalt583
content:
<p>The Firefox browser keeps closing my touch keyboard whenever I try to use it in the browser. Works just fine in any other application, not sure why Firefox is getting jumpy. The keyboard opens for a hot second before immediately closing, so it is recognizing it to some extent. Could I get some help? Thanks </p>


created: 2021-01-14T21:56:38-08:00
updated: 2021-01-15T05:59:18-08:00
title: When saving an edited PDF form the text is rendered exceedingly large
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384112;
creator: dailyherold
content:
<p>Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully view and "Open" the PDF within the browser, and even edit the text properly. However, upon saving or printing, the text gets rendered with a massive font size nullifying the ability to edit in browser. I've been trying to find some online resources without success, and can't seem to find others reporting a similar case. </p><p>I've disabled all extensions and restarted Firefox, but did not notice any change in behavior. Any tips for debugging? Attached are two pics of the PDF form while editing, and then the rendered PDF after saving. </p>


created: 2021-01-14T21:11:57-08:00
updated: 2021-01-15T01:02:30-08:00
title: Limiting spellchecker choices
tags: linux;desktop;tips;firefox-780;
product: firefox
topic: tips
locale: en-US
answers: 1384045;1384065;
creator: dinnyesd
content:
<p>I am using the built-in spell-checker. When I right-click on an input field, there is a "Check Spelling" checkbox in the popup menu to enable the spell-checker. Once enabled, another "Languages" item will show up in the popup menu, allowing me to choose from the built-in dictionaries. </p><p>This list in huge. Ideally I would prefer if I there was a most recently used list, or I would be able to configure which choices to offer by default, and maybe have an additional menu item to show the rest/all. </p><p>Is there any way to handle such use-case?  Alternatively, what is the process to raise this as feature request? Would this be a feature worthwhile to do so? </p>


created: 2021-01-14T20:29:06-08:00
updated: 2021-01-14T20:38:21-08:00
title: How Do I Restore Deleted Folders macOS Big Sur
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384033;
creator: samkmaguire
content:
<p>Greetings Programs! I was working and I was going to delete a separator but I deleted the entire collection of tabs. I need help on how I can restore those tabs. Thank you for your cooperation and help. </p>


created: 2021-01-14T18:37:37-08:00
updated: 2021-01-14T18:37:37-08:00
title: auto fill does not fill out my Street Address
tags: desktop;privacy-and-security_1;windows-10;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
creator: MOMMA010
content:
<p>The <strong>auto fill</strong> option does not fill in my <strong>Street Address</strong>. </p><p>provide tips/details on how to get the auto fill function to include filling in my Street Address. </p><p>Many Thanks </p>


created: 2021-01-14T18:34:18-08:00
updated: 2021-01-14T21:08:53-08:00
title: restore old profile
tags: desktop;download-and-install_1;windows-10;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
answers: 1384034;1384042;
creator: cosmichippo11
content:
<p>I just installed the esr version of Firefox.  I did not think that I would lose all my bookmarks, add-on, etc.  Is there a way to revert back to the standard version with all my old data?  Or in looking at the profiles I see a default profile, a default-esr profile, and a default-release profile.  This latter profile seems to have my old data when I open the folders and look around.  However, when I try to open that profile in new window it says something about opening an old version and losing data and creating a new profile.  When I do that, I still get a fresh browser with none of my data. </p>


created: 2021-01-14T18:32:35-08:00
updated: 2021-01-14T21:13:46-08:00
title: online banking
tags: mac-os;desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1384043;
creator: woodtoy1
content:
<p>For years and years I have used Firefox to do all my online banking. Suddenly, I can access the U.S. Bank website but after logging in, the screen turns white and will not load my page. </p>


created: 2021-01-14T18:26:19-08:00
updated: 2021-01-14T18:33:21-08:00
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1384013;1384014;
creator: 13147000579
title:
Unable to log in to the specified page, you can log in before the browser is updated, but not after the update

content:
<p>连接到 <a href="http://na.account.amazon.com" rel="nofollow">na.account.amazon.com</a> 时发生错误。PR_CONNECT_RESET_ERROR </p><pre>   由于不能验证所收到的数据是否可信，无法显示您想要查看的页面。    建议向此网站的管理员反馈这个问题。 </pre>


created: 2021-01-14T18:06:47-08:00
updated: 2021-01-14T20:16:00-08:00
title: Amazon will not load.
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384015;1384028;
creator: fidel1
content:
<p>Amazon will not load on this stupid brower. Does anyone have a fix for this ridiculous and annoying problem? </p>


created: 2021-01-14T17:49:19-08:00
updated: 2021-01-14T17:49:19-08:00
title: Top Sites - Offline Icon displayed for PWA site
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: couchpot50
content:
<p>Hi, I'm a developer and I have a progressive web app website. It is HTTPS only and is on the HSTS preload list. </p><p>In the top sites list the icon recently changed to offline though the site has never been down. It's been so for about a month. </p><p>Can anyone tell me why that is happening? It's important to me that any visitors see the correct icon displayed in top sites.  </p><p>Thanks  in advance Steve </p>


created: 2021-01-14T17:46:05-08:00
updated: 2021-01-14T21:38:51-08:00
title: Video Brightness Setting
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384046;
creator: Pete12345
content:
<p>Adobe Flash settings. Is there a BRIGHTNESS setting in Mozilla to turn up the brightness of the videos? </p>


created: 2021-01-14T17:13:00-08:00
updated: 2021-01-14T18:13:45-08:00
title: Can't print a Google Doc from Firefox. Firefox thinks it is a pdf and only allows a download.
tags: desktop;other;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1383999;1384010;
creator: brian.goulter
content:
<p>All of the suggestions on this issue have been marked as 'Archived'.   OS = Ubuntu 20.04 Firefox ver. = 84.02 (64 bit) </p><p>I can print the page if I use Firefox's Open Menu (three horizontal bars at top right).  But if I use Google Doc's print option, all I get is the save pdf dialogue. If I use Chrome (and not Firefox), then Google Doc's print option works correctly. </p><p>I have checked that my default printer is correct (in Ubuntu, the command is lpstat -s) I have been to the about:config   page in Firefox.  Although the help on the web says "older versions of Firefox use print.print_printer"   I found that the information regarding the printer is listed with the"print." prefix (and they all show when searching "print.".  However, there is no print_printer setting in the list.    Manually adding a print.print_printer   with string value of my printer does not fix the problem. </p><p>Currently, this is a game changer for me.  At work we use Google Docs and Google Drive.  I have been accessing these things from my Mac computer without issue.  But I am now required to use a Linux machine.   Does anyone know how to stop the action of downloading pdf's instead of printing them? </p>


created: 2021-01-14T16:59:35-08:00
updated: 2021-01-14T17:58:05-08:00
title: Can anyone tell me how to remove s.yimg.com from my browser
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384001;1384006;
creator: Wyzard
content:
<p>I recently started having my browser become VERY VERY slow. I noticed that this occurred because it is always waiting for information/data for <a href="http://s.yimg.com" rel="nofollow">s.yimg.com</a>. When I looked up info about this it said that this is a nasty advertisement browser add-on.  I ran Avast scan, CCleaner, and Spybot, but nothing detected it or fixed the problem. Please help, any suggestions would be greatly appreciated. Any need for specific information will be addressed. </p><p>Thanks </p>


created: 2021-01-14T16:30:00-08:00
updated: 2021-01-14T18:54:10-08:00
title: Can't edit Zoom Scheduling using Firefox
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1384004;1384008;1384009;1384017;1384021;
creator: hope4
content:
<p>In my Zoom Scheduling account, when I go to edit a zoom meeting (using firefox browser) it automatically sends me into the meeting, and won't let me edit any details.  I have the Zoom plug ins installed, but nothing is helping.  Every other browser (Chrome, and Safari) are working as expected.  This is only happening when I am using Firefox.   Please help! </p>


created: 2021-01-16T14:30:54-08:00
updated: 2021-01-16T14:30:54-08:00
title: Firefox is persistently putting downloads in the wrong location (1-16-21)
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: tmmorgan934
content:
<p>I am currently on Firefox 84.0 on Windows 10. </p><p>Every time I download any type of file, Firefox puts the file inside of (C:) &gt; Users &gt; tmmor &gt; AppData &gt; Local &gt; Temp. This is extremely frustrating because I have to manually move the files to my 'Downloads' folder every time I download a new file.  I have changed my settings numerous times. In Options &gt; General &gt; Files and applications. I have selected the "Save files to" and I have changed it to many different locations and my files still end up in (C:) &gt; Users &gt; tmmor &gt; AppData &gt; Local &gt;Temp.  I have even resorted to selecting the setting "Always ask you where to save files." After closing and reopening the browser, I try to download something and Firefox never prompts me to select a download location (Contrary to my settings). Firefox just automatically downloads the file and puts it in (C:) &gt; Users &gt; tmmor &gt; AppData &gt; Local &gt; Temp.  </p><p>After looking for solutions online I have went into "about:config" and I found out that "browser.download.dir" was already set to "C:\Users\tmmor\Downloads" (My intended location) and "browser.download.lastDir" was already set to the same location. I have also set "browser.download.useDownloadsDir" from false to true. Firefox still puts my downloads into (C:) &gt; Users &gt; tmmor &gt; AppData &gt; Local &gt; Temp.  </p><p>I am also the administrator on my device. I am not aware of any windows settings that are blocking Firefox from putting my downloads into my "Downloads" folder. Microsoft Edge and Google Chrome put my downloads into my "Downloads" folder every single time I download something, why cant Firefox do the same? </p><p>I also do not believe that any of my extensions or plug-in's are causing this issue, I have very few extensions and plug-in's.  </p><p>Firefox is persistent at saving my downloads to (C:) &gt; Users &gt; tmmor &gt; AppData &gt; Local &gt; Temp. I have never gotten Firefox to save my downloads to my intended location (The downloads folder). Can anyone please instruct me how to resolve this issue. This is my last resort to solving this problem, nothing has worked for me. Thank you for your time, this experience has been stressful for me. </p>


created: 2021-01-16T14:04:12-08:00
updated: 2021-01-16T14:04:12-08:00
title: Can't play Live Stream Videos on Firefox
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: TioLucho
content:
<p>Ever since i re-installed my windows, Firefox just won't play live streams. Neither Youtube or Twitch works. I have tried everything i have seen on internet, nothing works. I do get to see them on Chrome or Brave, but i don't like those browsers, i wan't my firefox back!!!! </p>


created: 2021-01-16T13:39:48-08:00
updated: 2021-01-16T13:39:48-08:00
title: Error message: A copy of Firefox is already open. But no other copy is open.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: skskknox
content:
<p>Using previous advice found for this problem here, I typed the following into Terminal. The results show I have three profiles, which I'll try to explain below. </p><pre>cd ~/Library/Application\ Support/Firefox/Profiles/ ls -l </pre> <p>drwx------@ 41 abababab  staff  1312 Jan 15 13:38 0kr25gzy.default-release drwx------@ 71 abababab staff  2272 Jan 15 13:20 8638osoq.default-1513387167461 drwx------@ 37 abababab  staff  1184 Jan 16 13:57 k8u9jknd.default-release-1 </p><p>I use Firefox as my business email and all was working fine until I upgraded Firefox using my Safari browser and created another login profile based on my personal email. That's when the error 'a copy is already open' began. To solve it, I did the above and had two profiles a 'default' and a 'default-release'. I believe I deleted the 'default', and the problem remained. Then I tried a reinstall, and I suppose that's the 'default-release-1' profile, but I really have no idea. The problem for me is that I need to import bookmarks, the business email account linked to Firefox and Host Gator, and all my LinkedIn, MailerLite stuff. I do not want to lose all this and just do a clean reinstall. However, now because I can't open any version of Firefox, I have no way to access the business emails, etc, so I can't recover the Firefox account linked to this business email and get all this stuff back. And I don't know which of the above three profiles I need to delete to get it all working again. Please help!!! </p>


created: 2021-01-16T13:10:07-08:00
updated: 2021-01-16T13:10:07-08:00
title: OSK - onscreen keyboard disappearing on Tablet-PC
tags: desktop;beta;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: johnpaul.williams
content:
<p>I'm running Windows 10 on a Surface Pro like device (it's a Vaio Canvas). I have a bluetooth keyboard that is always connected, but I often just use it as a tablet. I've tried disconnecting the physical keyboard but I still get the same behaviour. </p><p>Using touchscreen, I select a text box (or URL bar/search box etc), normally the On-screen Keybard (OSK) comes up and lets me type. Right now, with FF it pops up and then promptly disappears. </p><p>This makes FF completely unusable using touchscreen/tablet mode. I have switched to using chrome on this device - I've tested other browsers too and none exhibit this behaviour. Could it be my settings? </p>


created: 2021-01-16T11:42:38-08:00
updated: 2021-01-16T11:44:49-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384464;
creator: nocalgal
title:
I downloaded and installed yo0ur VPN, but I never found the place to enable it. My account says I am signed into it. Does that mean it's enabled and working?

content:
<p>I downloaded and installed your VPN, but I never found the place to enable it. My account says I am signed into it. Does that mean it's enabled and working? </p>


created: 2021-01-16T10:53:00-08:00
updated: 2021-01-16T11:00:58-08:00
title: Unable to see anything in Imgur
tags: desktop;privacy-and-security_1;windows-10;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384442;1384443;
creator: leo9ine
content:
<p>Within the past 24 hours there's been a Firefox update installed which, as usual, has happened quietly and without issue, so I know that my browser is safe and up-to-date. However, today I headed to one of my favourite sites - Imgur - only to find a blank page.  Well, not entirely blank - all the words and frames and bits are there but no photos or videos - nothing visual. I had to ignore it during the day and then this evening I asked Imgur if they knew what the problem was.   They replied:  "It looks like your ISP may be blocking access. I was able to confirm your ISP as TalkTalk which has had this issue occur in the past. I'd recommend reaching out to them directly or using an alternative connection to the site, if possible." </p><p>Fair enough - it's TalkTalk's problem - or is it? </p><p>Soon afterwards I looked at a comment in Reddit and they gaive a link to Imgur - so, not really expecting much, I clicked on the link. <em>Secure Connection Failed </em> An error occurred during a connection to <a href="http://i.imgur.com" rel="nofollow">i.imgur.com</a>. PR_CONNECT_RESET_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified." </pre> <p>Please could you add your comments so that I can be assured that it is indeed my server's fault and not a browser problem - so that I can get to the bottom of this unwanted security query. </p>


created: 2021-01-16T09:54:39-08:00
updated: 2021-01-16T11:04:05-08:00
title: Security settings on Firefox - not retained
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384447;
creator: allankpeak
content:
<p>I select the setting: </p><pre>"ask to save logins and passwords for websites" so that I can also select  </pre> <p>"Autofill logins and passwords".   This works for a session of Firefox, but when I close it and start a new one, it does not retain the selection.  Is there another setting somewhere that is undoing it? </p>


created: 2021-01-16T09:46:48-08:00
updated: 2021-01-16T12:46:29-08:00
title: Condense all extensions into a single extension icon in toolbar
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384474;1384482;
creator: reachrishav
content:
<p>I wanted to know if we can condense all the browser extension into a single extension icon and then click on an individual icon to access it's options. That would save a lot of space and clear the clutter from the toolbar.  This feature has been implemented in Chrome and I have attached a screenshot as a reference. Any help would be great. </p>


created: 2021-01-16T09:43:29-08:00
updated: 2021-01-16T11:06:14-08:00
title: Mozilla crash
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1384448;
creator: blt054
content:
<p>Can anyone explain why every time I use Facebook &amp; I go to a website that's on Facebook like an animal rescue, or say Bored Panda etc the site I visit seems to take Mozilla hostage &amp; seizes it up not allowing it to accept my commands to do as I'm asking it to do. Such as, back out of the site I'm visiting &amp; go back about my business. It happens every time &amp; I have to pull up task manager in order to close out of Facebook &amp; restart my computer &amp; I lose any info in any other programs I may have left open etc. It's quite maddening. Thank you for any help, suggestions. </p>


created: 2021-01-16T09:39:20-08:00
updated: 2021-01-16T11:09:04-08:00
title: Slider on my website not working
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1384450;
creator: mohamadzakariaalansori
content:
<p>Please help. the sliders on my page don't work in this browser. if used in another browser, it works. <a href="http://example.com" rel="nofollow">piranhasmartcenter.com</a> </p>


created: 2021-01-16T09:15:39-08:00
updated: 2021-01-16T11:10:05-08:00
title: Embedded videos no longer play
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384451;
creator: tootill
content:
<p>For some reason embedded videos on sites like the Washington Post and the New York Times no longer play in Firefox. I can click the triangular "play" icon and I see the spinning circle as if the video is loading but that never goes away and the window stays black. YouTube videos still play and I can still play videos on Netflix. If I load the same page in the Edge browser, the video plays fine. When I search Firefox Support all the help for video playback problems are old and don't apply to my situation (again, this used to work without issue). I'm running the latest version of FIrefox with Autoplay set to "Allow Ausio and Video" on WIndows 10.0.18363. Any ideas? </p>


created: 2021-01-16T08:32:25-08:00
updated: 2021-01-16T14:25:11-08:00
title: Monoprice site will not load on Firefox mac
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1384452;1384496;
creator: sww7
content:
<p>Why will monoprice site not load on Firefox; page just stays blank.  It loads on other browsers (Chrome, etc). It used to load ok several weeks ago.  Have I or can I inadvertently block this site? Firefox is up to date. </p>


created: 2021-01-16T08:13:11-08:00
updated: 2021-01-16T08:25:12-08:00
title: Possible to delete a site from search suggestions?
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384400;
creator: MadChalet
content:
<p>There is a web site that only legitimately visited years ago but it keeps coming up as the top suggestion when typing in the search bar. How can that site be removed from suggestions? </p>


created: 2021-01-16T07:54:39-08:00
updated: 2021-01-16T12:17:13-08:00
title: Customizing my page
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384475;
creator: tracyj747
content:
<p>I used to be able to move the topics up or down the page to soot my liking,, like edit,, move the post up or down the page,,, now I only get , customizations coming soon??? what happen? </p>


created: 2021-01-16T06:49:34-08:00
updated: 2021-01-16T06:49:34-08:00
title: personaliacion barra de marcadores
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: es
creator: reinadelcielo2050
content:
<p>GerardoPcp04  hola gracias por responder. Tengo sincronizado pero como la pag pedia correo..no supe. A ver...viste por ejp en crome o en edge, que podes poner botones arriba, en barra horizontal con links? Bueno yo antes tenia un boton mas o menos asi pero de los marcadores/historial/descargas en firefox, era desplegable. He hecho pruebas y todo lo que tenia esta desarmado, lo ponga como lo ponga, lo q hace q buscar algo, a veces sea muy complicado. Y hoy dia tengo ahi arriba con simbolitos todos iguales negros, algunos marcadores q tenia sueltos..q se continuan en cualquier lado. La vista es un asco    -Cualquier modificacion q intento, no logra eso ni que todas las cosas esten tan juntas y ordenadas como antes . Adoraba firefox desde q se invento..ahora es una pesadilla porq tengo cientos de marcadores hechos un lio. saludos y gracias </p>


created: 2021-01-16T06:45:05-08:00
updated: 2021-01-16T11:15:52-08:00
title: Unable to login to Online Banking for the Co-operartive Bank. Okay with Google Chrome!
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1384454;
creator: t.w.turner
content:
<p>Unable to login to Online Banking for the Co-operarive Bank. Okay with Google Chrome. This is only a very recent problem - within the last 2 days. </p>


created: 2021-01-16T06:44:19-08:00
updated: 2021-01-16T06:44:19-08:00
title: Firefox on PC and new facebook
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: toms7
content:
<p>When Facebook updated their system a few months ago, running it on firefox with windows 10 on a pc crashes mozilla.  It happens if you are logged into FB for some length of time (say an hour).  I have no extensions operating just plain firefox.  I turned on task manager inside  firefox to watch what happened over time along with windows task manager.   Within a half hour, FB is using high energy impact and just about all available memory in the system and filled the cache as well.  Eventually it just freezes firefox and I have to kill the program go back and clear the cache and often do a complete refresh of firefox </p>


created: 2021-01-16T06:41:00-08:00
updated: 2021-01-16T11:17:15-08:00
title: Firefox window has got white windows
tags: desktop;customize;windows-8;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384455;
creator: jakob.eickel
content:
<p>Hello there. </p><p>Ive got a prblem with the borders of the browser. As on the picture there are whit borders, also in full screen. </p><p>Can somebody help to remove the borders, so the browser can be real full screen? </p><p>Thx </p>


created: 2021-01-16T06:37:57-08:00
updated: 2021-01-16T06:37:57-08:00
title: Unable to Login to Co-operative Bank Online
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: t.w.turner
content:
<p>This problem has only appeared in the past few days. No response after selecting Online Login to Co-operative Bank. </p><p>This works perfectly correctly when using Google Chrome </p><p><em>dupe. <a href="https://support.mozilla.org/en-US/questions/1322049" rel="nofollow">https://support.mozilla.org/en-US/questions/1322049</a></em> </p>


created: 2021-01-16T06:37:39-08:00
updated: 2021-01-16T12:28:45-08:00
title: downloading Mozilla Fire Fox.
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1384456;1384466;1384478;
creator: tazwoman1
content:
<p>My Mac is less than a year old ....OS 10.15.7.  I cannot download the latest version of Firefox.  Please help.  Thank You. </p>


created: 2021-01-16T05:55:36-08:00
updated: 2021-01-16T05:55:36-08:00
title: Everytime I update to a new Firefox, I lose my auto logins on sites.
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: leefoo26
content:
<p>Everytime I update to a new Firefox, I lose my auto logins on sites. I have to get out my Password list and manually login to every frikkin' site. I keep putting off updating, hoping that maybe the problem has been fixed, but like Lucy pulling the football from Charlie Brown, I give in and update and WHAM! </p><p>If this can't be fixed, is there a way to disable auto Firefox updates or even that nagging box in the upper right hand corner.  </p><p>I don't do a lot of surfing on my PC any more, so to have this continually happen over and over again is extremely aggravating! </p>


created: 2021-01-16T05:53:22-08:00
updated: 2021-01-16T11:22:43-08:00
title: Mouse stopped working today, no scroll
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384457;
creator: thenightwatch61
content:
<p>Today my mouse sporadically stops scrolling and I have to click and hold the slider on the right to scroll to the bottom of the page. First time something like this ever happened. My other browser scrolls fine. Also the wait time for the browser to initially open usually takes around 20 seconds or so. Not to happy right now. Latest windows on PC. </p>


created: 2021-01-16T05:29:47-08:00
updated: 2021-01-16T12:05:05-08:00
title: Firefox won't load web pages
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384458;1384467;
creator: tesic2008
content:
<p>Firefox won't load web pages, I have to restart my computer. Chrome and Opera open pages seamlessly This has been happening to me many times lately. I use Win 10 and the latest version of Firefox 84.0.2 </p>


created: 2021-01-16T03:37:20-08:00
updated: 2021-01-16T12:05:40-08:00
title: I am redirected
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384361;1384366;1384453;1384468;
creator: gazalczer
content:
<p>A few days ago, I started suddenly to have a problem. Whenever I try to access one given site, through the toolbar or by typing its name, I am redirected to an other one, which is not malignant. How can I fix this ? </p>


created: 2021-01-16T03:29:49-08:00
updated: 2021-01-16T03:29:49-08:00
title: Why show all bookmarks shortcut change?
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: hrivuch
content:
<p><strong>Why do you guys change the show all bookmark shortcut? In next update make it(ctrl+shift+b) the show all bookmark shortcut. At least provide some customization option. I am going to switch if no change comes from your end in the upcoming 2 month period.</strong> </p>


created: 2021-01-16T02:57:02-08:00
updated: 2021-01-16T03:00:06-08:00
title: Translucent background 1 pixel in the toolbar below the search bar.
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
answers: 1384352;
creator: ivanov251292
content:
<p>Translucent background 1 pixel in the toolbar below the search bar. How to remove this background bleed through? </p>


created: 2021-01-16T01:37:03-08:00
updated: 2021-01-16T01:37:03-08:00
title: Why do Firefox and Wndows Task mgr show such different values/
tags: windows-7;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: allizom1
content:
<p>Firefox (84.0.2 x64) has recently become a memory hog to the point where my system (W7) slows to a point where it is unusable. I do not wish to spend an entire day (or more)  troubleshooting in the hope that I can make go away a problem that didn't exist 1 month ago do so how can I roll back to an earlier release (say the one running in december last year) which did not have any of these problems? </p><p>I attach two screen prints from a laptop (W7 12GBRam) running one instance of firefox with maybe 20 open tabs Windows Task Mgr which shows Firefox with 9 processes using around 5GB with one process using 2GB Firefox task mgr which shows 25 tabs using a total of around 0.5GB </p><p>Clearly the info in the firefox taskmgr is rubbish - or rather not reporting the same thing! </p>


created: 2021-01-15T22:07:13-08:00
updated: 2021-01-16T05:23:44-08:00
title: Video looks laggy
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384372;
creator: ccvchristiancv1115
content:
<p>It's been a while since I noticed Firefox video is laggy on every website. I thought it was about some driver problem but everything else seemed to work well. I downloaded Chrome and it didn't have any problem running any video.  </p><p>I tried clearing Firefox's cache and I tried to "refresh Firefox" on <em>about::config</em>, but it didn't work. I don't have any missing system updates, I'm running Firefox 84.0.2-1.fc33 on Fedora Workstation 33. </p><p>I don't like using Chrome so your help will be really appreciated.  </p><p>Thanks in advance! </p>


