# 2021-yearly-ff-questions-en-us

created: 2021-03-26T17:42:51-07:00
updated: 2021-03-26T17:42:51-07:00
title: background color
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: Hillslider555
content:
<p>Some how I changed my settings so that my background is black with white text, how do I change it back to white back ground and black text </p>


created: 2021-03-26T17:37:39-07:00
updated: 2021-03-26T17:58:31-07:00
title: Did I just lost FOREVER my Google account/passwords?
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1401508;
creator: eageafs
content:
<p>So, there's this one thing, I had to reset to factory my computer due to bad performance and there was this problem which was the password of my Firefox Sync account, I couldn't literally get access to the account because the password was generated through Firefox's password generator, nor I didn't even save it, so I ended up resetting the password AND THE BAD THING is that I literally lost all of my saved passwords for all of my Google Accounts, and one of those Google Accounts is my PayPal business account, so if PayPal requests a verification if it's really me and sends the verification to the Google Account I have no longer access to, then I am screwed enough. Any ideas of what to do to fix that? </p>


created: 2021-03-26T17:11:04-07:00
updated: 2021-03-26T18:09:50-07:00
title: firefox is showing a 404 error on my new wordpress site homepage while everything is fine on Chrome
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401510;
creator: Shahid.umair32
content:
<p>I already tried deleting the cache and restarting firefox with addons disabled. So i don't know what's going on. I worried and I'm confused. I was in the process of editing and it just suddenly stopped responding and started giving a 404 error. Now I'm editing it on chrome Website <a href="https://helplinemedical.com" rel="nofollow">https://helplinemedical.com</a> </p>


created: 2021-03-28T16:47:13-07:00
updated: 2021-03-28T16:47:13-07:00
title: Travamento de Abas
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: pt-BR
creator: 34GL3H34R7
content:
<p>Olá, </p><p>Há algum tempo tenho tido problemas com o travamento de abas em alguns sites. Em especial sites de stream de videos como por exemplo <a href="https://www.hbogo.com.br/" rel="nofollow">https://www.hbogo.com.br/</a> do qual sou assinante. </p><p>O que fazer para saber o que está causando isso e solucionar? </p>


created: 2021-03-28T15:53:33-07:00
updated: 2021-03-28T15:53:33-07:00
title: the star bookmark button
tags: windows-7;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: bula89
content:
<p>How do I restore my blue star bookmark button? </p><p>or  </p><p>How do I restore the previous of Firefox? </p>


created: 2021-03-28T15:50:41-07:00
updated: 2021-03-28T15:50:41-07:00
title: Facebook uses too many resources in Firefox
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: james.longmuir
content:
<p>Hello, I have noticed that when using Facebook in Firefox is uses up so much memory (about 70+% of available resources) to the point I cannot type anything as it has to "catch up" to me. When I open Task Manager is says that Firefox has 8-10 processes running. It all refreshes when I close Facebook, is there anything I can do to prevent this from happening? I tried running Facebook in Chrome and Edge, and it has no problems. Thanks. James. </p>


created: 2021-03-28T15:27:20-07:00
updated: 2021-03-28T16:31:35-07:00
title: Ubuntu 20.04 - Not loading or rendering any pages
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401911;1401913;1401919;1401921;1401926;1401927;1401928;1401929;
creator: koen.m.luyten
content:
<p>My Firefox installation on Ubuntu 20.04 does not load or render any page, nothing happens when I enter an address. </p><p>I have already rebooted multiple times, purged Firefox through aptitude, deleted all files related to Firefox (profiles, the complete .mozilla folder in home, everything else) and reinstalled as suggested in various support platforms. I have started Firefox in safe mode as well. </p><p>As far as I can tell the problem started after I used "another" Firefox through my universities Citrix service to be able to access their library catalogue. I had to symbolically link all of the files in the Firefox certificate folder to that of the Citrix client for that client to work, although I've since removed those links as well and it did nothing. </p><p>I am really pulling my hairs over this as Firefox is heavily integrated in my workflow and I don't want to switch to Chrome but I also don't want to completely reinstall my laptop as that would mean completely setting up my work environment again too. </p>


created: 2021-03-28T15:26:46-07:00
updated: 2021-03-28T15:26:46-07:00
title: Firefox tabs suddenly double
tags: mac-os;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: stevegoldfield
content:
<p>I have configured Firefox to open eleven tabs when it launches. Intermittently, after Firefox has been open for a while, I find those eleven tabs duplicated so that I have twenty two tabs with the extra tabs in the same order as my startup tabsa. It just happened a minute ago. I have no idea what causes this to happen. I don't think it's anything I did. I'm on MacOS Big Sur 11.2.3 and Firefox 87.0. The last time it happened, I think I was on Catalina. </p>


created: 2021-03-28T14:54:34-07:00
updated: 2021-03-28T15:54:18-07:00
title: glitchy graphics and text
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401902;1401917;
creator: hooseyfloot
content:
<p>Hi all </p><p>For a while now I've had a problem in Firefox where images randomly show up with green blocky glitches or yellow lines on them. Also sometimes text does not show correctly. I've attached a couple of examples. The image is from my Facebook feed (but it can happen on any website it seems) and the text is open tabs - the one on the right is this page. </p><p>Any suggestions? I've refreshed the Firefox install, and have only one add-on - an ad blocker. I've tried two different ad-blocking add-ons and the problem persists with both. </p><p>Thanks </p>


created: 2021-03-28T14:48:49-07:00
updated: 2021-03-28T16:34:30-07:00
title: More results per page
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401930;
creator: jpeek
content:
<p>I'm trying to find an answer to a question about Thunderbird. I type it into the "Find help..." box. I get a page with a small number (maybe 10?) results. The first page of results doesn't seem to help. Neither do the next five pages. I suggest letting users choose the number of results per page. Being forced to click the "next" link on every page is slow and tedious. Hitting the "Page down" key on my keyboard is much faster, partly because I don't have to use the mouse. </p>


created: 2021-03-28T14:42:21-07:00
updated: 2021-03-28T14:42:21-07:00
title: Cannot sign in to gmail SPORADICALLY
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: bertdavich
content:
<p>I get the security protocal message that sight is not secure, then later, it will connect. </p><p>This is a real problem. PLEASE FIX IT!!! </p>


created: 2021-03-28T14:39:26-07:00
updated: 2021-03-28T14:40:57-07:00
title: firefox suddenly stopped letting me (register to) watch (protected with reCAPTCHA) zoom recordings
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401899;
creator: bayareapetitions
content:
<p>firefox suddenly stopped letting me (register to) watch (protected with reCAPTCHA) zoom recordings. How can I fix? </p>


created: 2021-03-28T14:32:44-07:00
updated: 2021-03-28T14:32:44-07:00
title: Clear History no longer clears Downloads
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: Ar-Pharazon
content:
<p>Is this another new "feature" in 87?  Until a few days ago, the downloads (arrow in the upper right) would clear along with deleting History (Shit+Ctrl+H). </p><p>Why make the process more difficult? </p>


created: 2021-03-28T13:39:34-07:00
updated: 2021-03-28T13:39:34-07:00
title: Comcast email
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: DB4Tim
content:
<p>having troubles with Comcast email obviously using FF 87.0 (64bit) after hours on the phone and the problem being elevated to what Xfinity said level 4 ....they tell me it is in my settings.......I can login fine in private browser.....lost as to why I cannot in my normal browsing mode....help </p>


created: 2021-03-28T13:36:14-07:00
updated: 2021-03-28T15:46:01-07:00
title: upgrade without losing bookmarks and tabs, rtc., and NO second device for sync
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1401910;1401912;
creator: 929.chw
content:
<p>I have only one device, a PC.  I want to upgrade, but don't want to lose my bookmarks, open tabs, etc.  Is this possible? </p>


created: 2021-03-28T13:17:20-07:00
updated: 2021-03-28T13:17:20-07:00
title: Firefox- I send my e-mails via google
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: peter471
content:
<p>When I send an E-mail to a group (about 15) Why are some of the contacts highlighted in Red? Thanks, Peter </p>


created: 2021-03-28T13:07:05-07:00
updated: 2021-03-28T13:07:05-07:00
title: Reconnect to my account
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
creator: tjc0725
content:
<p>When I tried to reconnect I discovered that my email address had an extra letter and I was unable to receive the verification code. The solution was to click the firefox account icon in the toolbar. I did but there wasn't a drop down menu that would open my account page and allow me to add a secondary email address. </p>


created: 2021-03-28T12:56:10-07:00
updated: 2021-03-28T12:56:10-07:00
title: secure connection keeps failing Amazon is a safe site I am exhausted
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: pleary379
content:
<p>everything seems fine with pc/router/internet connection etc. I norton security which shows that firefox is my default browser. I have windows 10 since it began and always had firefox default. I cannot get past 'secure connection failed'          <a href="https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&amp;utm_source=inproduct#w_secure-connection-failed" rel="nofollow">https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&amp;utm_source=inproduct#w_secure-connection-failed</a>.  Have been following all your advice but it is no use. (2 weeks) </p>


created: 2021-03-28T12:55:37-07:00
updated: 2021-03-28T14:23:46-07:00
title: Backspace keyboard button no longer emulates "Back" browser button
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401879;1401895;1401897;
creator: vknowles
content:
<p>I think the title covers it. Until recently, pressing the &lt;Backspace&gt; key on the keyboard would take me back to the previous webpage. Now it doesn't. </p><p>Using FF v87 in Win10 Home. </p>


created: 2021-03-28T12:47:12-07:00
updated: 2021-03-28T15:27:45-07:00
title: Audio interface blocking part of screen when using Spotify app
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1401892;1401909;
creator: goodriddanceblackbox
content:
<p>Recently, Firefox started to place the box you see below over my screen when I played audio. I looked up the problem and was able to disable the feature by setting <em>media.hardwaremediakeys.enabled = false</em>. Now audio from other tabs doesn't cause the box to appear and block the screen, however it still appears when Spotify is running. How can I stop this happening? </p>


created: 2021-03-28T12:35:16-07:00
updated: 2021-03-28T12:35:16-07:00
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: bertdavich
title:
Secure Connection Failed  error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified...

content:
<p>Tell me how to go back to older FF version. As it is I cannot do ANYTHING without constantly getting blocked by FF. </p><p>The security idea is great, but not if it renders connection to trusted sights impossible. I get this even from official government websites. </p><p>Unfortunately the "on" "off" dichotomy without allowing for exceptions too often results in work stoppage and work arounds.  </p><p>You are simply too early with the security demands and FF users NEED to be able to have an exception list until such time as the security implementations are universal. </p><p>If I constantly have to switch to edge as I have had to, I might as well bury Firefox and use edge. This is sad for someone who goes back to Netscape &amp; early Firefox </p><p>I'll thank you when you fix the allow exceptions in FF or when websites have "caught up" with website accessibility issues. </p><p>Bert Davich </p>


created: 2021-03-28T12:22:04-07:00
updated: 2021-03-28T13:09:19-07:00
title: The last update eliminated things I use.
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401881;
creator: rwynne
content:
<p>The last update eliminated my list of last-accessed bookmarks. It also eliminated the ability to right click on a photo and get image information. Why and how do I fix this? </p>


created: 2021-03-28T11:39:19-07:00
updated: 2021-03-28T15:17:03-07:00
title: Black boxes appearing throughout tabs after updating to version 87.0
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401894;1401898;1401905;1401906;
creator: finlandsberet
content:
<p>The other day, my browser updated to version 87.0, and ever since, I've been noticing black boxes appearing on various tabs. They go away if I scroll up or down the page they're on, or if I click on to another tab then back to the one I want. These boxes also appear over the tabs themselves at the top of the browser page. </p><p>Has anyone else noticed these? Will there be a fix for them in the near future - sooner rather than later? </p><p>Any help would be appreciated. </p>


created: 2021-03-28T11:25:31-07:00
updated: 2021-03-28T15:49:12-07:00
title: Firefox bloquea a YouTube y Google ("SEC_ERROR_UNKNOWN_ISSUER")
tags: windows-7;desktop;privacy-and-security_1;needsinfo;firefox-870;
product: firefox
topic: privacy-and-security
locale: es
answers: 1401914;
creator: matias.soich
content:
<p>Ayer, cuando quise entrar a YouTube a hacer una búsqueda, Firefox bloqueó el acceso y mostró la siguiente pantalla. Lo mismo ocurre cuando quiero entrar a Google. Es la primera vez que sucede y no hice nada que pudiera provocarlo. Tengo la última actualización de Firefox y la fecha y hora de mi sistema están correctamente configuradas. Pego captura de pantalla, como verán no me permite la opción de seguir hacia el sitio de todos modos. ¿Alguien puede ayudarme? ¡Gracias! </p>


created: 2021-03-28T11:15:37-07:00
updated: 2021-03-28T13:26:16-07:00
title: I cannot create a mozilla.org bugzilla account
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1401886;
creator: larrybo
content:
<p>In the website <a href="http://bugzilla.mozilla.org" rel="nofollow">bugzilla.mozilla.org</a>, I cannot create a new account. I go to the create account page, but it says I need to log in before I can view it. I don't think I can, since I need to create an account before I can log in to create an account, and it presumes that I have an account before I can create one. </p><p>Is this actually intended, or is this a bug? If this is something I need to report on bugzilla, it will be difficult to do so, as I do not have an account. </p>


created: 2021-03-28T10:57:00-07:00
updated: 2021-03-28T10:57:00-07:00
title: My Website is not showing in Firefox Browser, Rather it is ranked on the top of SERP result?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: getroutertable1
content:
<p>Hey there, </p><p>My site which is ranked on the top of GOOGLE named <a href="https://getroutertable.com/" rel="nofollow">Get Router Table</a> I am here because recently I was notified by one of my users that my site is not showing on the Mozilla Firefox Browser. That was not showing in the first 10 pages of Search Result. </p><p>Guide me the solution please therefore my users don`t feel any type of difficulty to find us. </p><p>Thanks. </p>


created: 2021-03-28T10:38:11-07:00
updated: 2021-03-28T10:54:01-07:00
title: How do I clear site data when I DON'T Know which site is causing the problem?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1401856;
creator: hewhoispapa
content:
<p>I use <a href="https://www.swapadvd.com/" rel="nofollow">https://www.swapadvd.com/</a>  (<a href="https://www.swapadvd.com/members/my_lists/wish_list.php" rel="nofollow">https://www.swapadvd.com/members/my_lists/wish_list.php</a>). In the past, Over time the site logs me out but when I return, it logs me back in. Lately, when I return it tries to log me in but it then loops. Clearing all site data seems to eventually stop the loop. But I have no idea which site is storing the data that causes the loop. Is there some way to determine the problem site so I can block it from storing site data? Or automatically delete all site data? Rick Grayson [email]@sbcglobal.net </p>


created: 2021-03-28T10:32:56-07:00
updated: 2021-03-28T10:32:56-07:00
title: restore bookmarks
tags: desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: lunxkhiro
content:
<p>Before reinstalling operating system (and wiping the hard drive) on Macbook Pro, I exported bookmarks to html, but the bookmark toolbar links were not in the file. Is there a way to restore these bookmarks from TimeMachine, or some other way? </p>


created: 2021-03-28T10:14:50-07:00
updated: 2021-03-28T10:14:50-07:00
title: My website is not showing the proper layout on the reading text window!
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: georgiajack62
content:
<p>Hey There, </p><p>I just started a blog Related to Digital Marketing, named <a href="https://graphicdesigneye.com/" rel="nofollow">Graphic Design Eye</a>. and just got notified by one of my users that my website preview is not the same in the reading text window by Google Chrome.  Can anyone suggest any edits?  </p><p>Thanks in advance </p>


created: 2021-03-28T09:59:57-07:00
updated: 2021-03-28T09:59:57-07:00
title: My Website is not showing in Firefox Browser, Rather it is ranked on the top of SERP result?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: georgiajack62
content:
<p>Hey there, </p><p>My site which is ranked on the top of GOOGLE named <a href="https://graphicdesigneye.com/" rel="nofollow">Graphicdesigneye</a> I am here because recently I was notified by one of my users that my site is not <strong>showing on the Mozilla Firefox </strong>Browser. That was not showing in the first 10 pages of Search Result. </p><p>Guide me the solution please therefore my users don`t feel any type of difficulty to find us. </p><p>Thanks. </p>


created: 2021-03-28T09:48:02-07:00
updated: 2021-03-28T09:48:02-07:00
title: gmail network protocol violation message.
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: awadallateam
content:
<p>Hello.  I am getting the following error message when I try to log onto my gmail account:   </p><p>Oops.  The site at <a href="https://mail.google.com/mail/u/0/#inbox" rel="nofollow">https://mail.google.com/mail/u/0/#inbox</a> has experienced a network protocol violation that cannot be repaired.  The page you are trying to view cannot be shown because an error in the data transmission was detected.      Please contact the website owners to inform them of this problem.   </p><p>I set my cache to private as I saw this recommendation online.  It did not help.  Has anyone had this issue? I am using Duckduckgo and Firefox. </p><p>Thank you, Crystal </p>


created: 2021-03-28T09:41:52-07:00
updated: 2021-03-28T15:19:03-07:00
title: PDF Previews Broken after latest update (87.0 (64-bit))
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401908;
creator: dang1507
content:
<p>After the latest update, the PDF Preview function has broken. The screenshot attached shows the new view I get after the update. I cannot resize the preview window using the corner visual control thingy (that's a technical term).  </p><p>This worked as of 2021-03-27 and upon restarting my machine today 2021-03-28 a new version of Firefox was installed and now this error has occurred.  </p><p>Is there a way to roll back the version until this bug is fixed? Or does anyone have any ideas on how to fix the issue? </p><p>Things I have tried: Restarting the browser and computer clearing cache and history I have not disabled extensions, but the only extensions I use are Ublock Origin, and a couple other high profile extensions that should work with any progressive update.  </p><p><br> Thanks,  </p><p><br> Daniel </p>


created: 2021-03-28T09:19:10-07:00
updated: 2021-03-28T09:19:10-07:00
title: Firefox browser youtube notifications not working since Firefox 86.
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: amyd12
content:
<p>It was working well before Firefox 86, but since then and including the current version, I've not got any browser notifications for the channels that I subscribed to for when they upload a new video. I have my notifications turned on for youtube. </p>


created: 2021-03-28T08:33:38-07:00
updated: 2021-03-28T08:33:38-07:00
title: AUTOFILL FOR PASSWORDS DOES NOT WORK
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: allen-tina
content:
<p>I am using Firefox 87 with windows 10.  Autofill passwords has always worked, suddenly it no long fills in the password.   I have  all the correct checks for autofill logon and autofill password, and for FF to ass  for both of them on a new site. the information is properly listed in the  program list. </p><p>I have tried everything i could think of ,   went to about;config made sure  the settings were correct, asked help  support page and forums. tried everything  tried tried everything  what was suggested to solve issue, BUT autofill password still does not work,  i have thought of using another program manager, but not sure if that is a good idea thank you very much I sure could use some help with this............   Only other thing i can think is resetting FF but still not sure that would work either. Allen Millner allen-tina@comcast.net </p>


created: 2021-03-28T08:05:25-07:00
updated: 2021-03-28T15:53:58-07:00
title: Importar certificados
tags: mac-os;desktop;other;needsinfo;firefox-870;
product: firefox
topic: other
locale: es
answers: 1401916;
creator: pmenendezv
content:
<p>Uso MacOS Catalina version 10.15.7  No localizo la ruta: "Herramientas", "Opciones", "Avanzado" y seleccione la pestaña "Cifrado".  He visto en anteriores respuestas la ruta alternativa Opciones-&gt;Privacidad y Seguridad-&gt;Certificados pero tampoco aparece en mi menu. Las opciones de mi menu son: Firefox, Archivo, Editar, Ver, Historial, Marcadores, Herramientas, Ventana, Ayuda. Las opciones en el menu "Herramientas" son: Descargas, Complementos, Iniciar sesion, desarrollador web, informacion de pagina </p>


created: 2021-03-28T07:35:25-07:00
updated: 2021-03-28T07:35:25-07:00
title: Colors differences between FF and other browsers :(
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: raffi.mardirossian
content:
<p>Hi, </p><p>Is there something I can change in my FF parameters to get same colors than Chrome ? Is there a particular option to "fix" ? </p><p>See in my screenshot the blue gradient color starts at top with #4fbefe and color render change from Firefox to other browsers ! </p>


created: 2021-03-28T06:14:32-07:00
updated: 2021-03-28T06:14:32-07:00
title: Is it possible to view HMT files in Firefox if, so then how
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: Ari94
content:
<p>I got some old files saved as HMT. At present HMT extension is set to be opened by Firefox. When I click the file it only shows the blank page and my file path in the top of the Firefox browser. </p><p>Refer screen shot. If I click to open it will again show the same window. </p><p>Is there any way to open/view HMT file, if, so then how? As these are older files am I making any mistake? Thank you. </p>


created: 2021-03-28T06:00:54-07:00
updated: 2021-03-28T06:00:54-07:00
title: Sync. Please stop or at least prompt!
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
creator: kkrofft
content:
<p>I don't want to sync work and home browsing. So I do not log in to Firefox at home.  A few days ago, I checked my worke webmail which is a GSuite account. Firefox recognized my login and this morning synced my browsing history. </p><p>Normally I have up to 60 tabs open and I leave the browser on all the time. Nice and simple to check in on all the things that interest me or things I want to come back to. </p><p>You got it, This morning, all my open tabs are gone. All my local history is gone. I now have a shortcut menu bar full of links to work resources that I can't even access as they are behind the work firewall.  </p><p>Could there not have been a backup made of what I had open? Does it not make sense that if there are tabs open it is not up to FF to decide to close them? Could there not have been a prompt that asked "Hey we want to sync." "This will close all your open tabs" "Is this OK?" Look, I know you want to make it simple and convenient, but please don't assume you know what that means to everyone. You ruined my day, not made it simple or better. Sincerely, kkrofft </p>


created: 2021-03-28T05:38:48-07:00
updated: 2021-03-28T05:38:48-07:00
title: Firefox stop straming radio on Raspberry PI - works with Chrome
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: richlion2
content:
<p>Hello,  </p><p>I have a Raspberry PI with 4GB of memory and I listen to my radio station <a href="http://Jazzfm.com" rel="nofollow">Jazzfm.com</a> all day. The problem with Firefox is that once in a while the stream just stops for 10-30 seconds and resumes. I never encounter this problem with Chrome. I tried disabling Performance acceleration - it doesn't help. Sometimes the stream works for hours and then it stops and resumes a couple of times.  </p><p>I usually have one tab open with the radio stream, others tabs with news, etc. How can I fix this problem?  </p><p>As I say, Chrome - never an issue, I can stream all day with any interruptions and it's not my broadband, as I am on a Superfast fibre. Does this have something to do with Firefox prioritizing the other tabs? Can I somehow monitor this by launching Firefox from the console to grab any errors? </p><p>Thanks,  Richard </p>


created: 2021-03-28T05:31:50-07:00
updated: 2021-03-28T05:31:50-07:00
title: One-click search engines are no more "one-click"
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: p.mateusz1990
content:
<p>Hi there. As we know, when you start typing anything in the search bar, at the bottom of it Firefox displays icons of different search engines, like Google, Wikipedia or IMDB. </p><p>In previous versions of Firefox, after typing a word in the search bar, I only had to click once on the search bar icon (for example Wikipedia), and Firefox was automatically loading the website I clicked at, with search results. However in the past 3-4 weeks (after one of the updates) it has changed. Now, when I type the word in the search bar and then I click at a certain search engine icon, Firefox does not automatically move me to this search engine's website - I have to press Enter to load this website. So actually it is necessary to make to clicks - one on the icon, and second one the "Enter" to start the searching.  </p><p>I know it is a trivial problem and it takes only one moment to press "Enter", however I got used so much to clicking on icon only to start the searching, that after few weeks it still triggers me that I need to additionally press another button :) Can someone help with that, or is it normal now in Firefox? </p>


created: 2021-03-28T04:29:06-07:00
updated: 2021-03-28T04:29:06-07:00
title: pdf-files open automatic
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: abd1__
content:
<p>Hi all, </p><p>Would like to open pdf files in Adobe Acrobat Reader by clicking on links without confirming everytime to open with Acrobat Reader (see picture with popup-window). I ticked to open everytime with Acrobat Reader, but the popup-window stills appears everytime (see picture: "Für Dateien diese Typs immer diese Aktion ausführen").  </p><p>Thank you. </p>


created: 2021-03-28T01:15:31-07:00
updated: 2021-03-28T01:15:31-07:00
title: unable to keep my bookmarks on firefox browser
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: sonja.heuberger
content:
<p>I customized my firefox browser yesterday, using the blue stars and saving all my passwords; still, this morning again, when I opened firefox browser (for Mac), there are zero bookmarks, no passwords saved...   </p><p>How does this work? can anyone give me a hint? </p>


created: 2021-03-28T01:08:22-07:00
updated: 2021-03-28T07:28:05-07:00
title: Bookmark importer from Chrome
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401809;
creator: jake.ap.rogers
content:
<p>I have recently migrated back to Firefox from Chrome. I followed the instructions to import my bookmarks and forgot that I was logged into my work chrome account, so those bookmarks were imported. When I followed the same procedure using my personal google account, the procedure did not work. Is there a way to import bookmarks from multiple google accounts into Firefox? Any help here would be greatly appreciated. Thank you! </p>


created: 2021-03-27T23:55:47-07:00
updated: 2021-03-27T23:55:47-07:00
title: Previous sessions (and closed Tabs)
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: john.wroughton
content:
<p>It would be nice for Firefox to have more than just the last open session available. I recently had to close my browser a couple times to restart my mac. When I re-opened Firefox, the previous open session was gone. It would be nice if the browser had a way of saving not only the very last previous open session but earlier ones. </p><p>Maybe someone knows how to easily access those.  It seems as though Chrome has started saving earlier sessions. </p>


created: 2021-03-27T21:24:46-07:00
updated: 2021-03-27T23:27:06-07:00
title: Extensions | Allow Automatic Updates | Default vs. On
tags: windows-7;desktop;customize;firefox-790;
product: firefox
topic: customize
locale: en-US
answers: 1401765;
creator: keylonta
content:
<p>In the extension settings where the options are for allowing automatic updates, what does the "Default" setting do? </p>


created: 2021-03-27T20:40:05-07:00
updated: 2021-03-28T11:09:40-07:00
title: Firefox logs me out of everything whenever I close it.
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401773;1401858;
creator: nik.mwango
content:
<p>Every time I close Firefox windows, I'm logged out of all websites I had been logged in to. This doesn't happen automatically at a certain point in time, it only happens when I close all windows. I already tried the about:config thing that was in the solution for another person who had a similar problem, but it didn't work. This has been going on for about a month or two now. </p>


created: 2021-03-27T19:36:18-07:00
updated: 2021-03-28T12:38:54-07:00
title: Firefox Keeps Going Unresponsive After 10 to 30 minutes
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401774;1401876;
creator: WindthinD
content:
<p>Firefox keeps going unresponsive after 10 to 30 minutes. I tried creating a new places thing. It didn't work, and oddly still let me restore my old session and kept my bookmarks, which it said I'd have to re-install. I'm only running two extensions, U-block and NoScript. It will go Unresponsive, remain so far minutes at a time, briefly return and then immediately go unresponsive again, just long enough for me to close a tab or shut down. Nothing I have done seems to fix this. I am on the latest Windows 10, Desktop, latest Firefox. </p>


created: 2021-03-29T16:21:21-07:00
updated: 2021-03-29T16:21:21-07:00
title: exporting saved logins
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: danwhitesr.99
content:
<p>FIREFOX BROWSER 87.0 (64BIT) </p><p>while exporting saved logins (26,000+) to CSV file, the column "time last used" is undecipherable  to me. Here is an example of the output "1.44995E+12" any Idea how I can trim this list? </p><p>Thanks in advance </p>


created: 2021-03-29T15:54:47-07:00
updated: 2021-03-29T16:23:42-07:00
title: I NEED TO DISABKLE FIREFOX RELAY ASAP !!
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402148;1402153;1402154;1402155;1402156;
creator: user3178537
content:
<p>HELP I NEED TO TURN OFF FIREFOX RELY AND REMOVE IT FROM MY ACCOUNT !!!! </p><p>i AM LOCKED OUT OF YAHOO AND NO QUESTIONS JUST HOW THE HELL DO I TURN THIS OFF AND REMOVE  FROM MY ACCOUNT </p>


created: 2021-03-29T15:38:58-07:00
updated: 2021-03-29T15:38:58-07:00
title: No Thumbnails and Picture
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: daniel1977.tueckmantel
content:
<p>Warum werden mir bei Firefox Version 56 alle Bilder und dergleichen angezeigt aber wenn ich auf 87 aktualisiere sehe ich nichts mehr </p>


created: 2021-03-29T15:27:34-07:00
updated: 2021-03-29T15:27:34-07:00
title: Problem loading Google Drive
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: mahesh4
content:
<p>Hi there, </p><p>We use GMail/ Calendar/ Drive for our business.  On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when I point my browser to it unless I do at least one refresh after getting to Drive and waiting for my list of folders and documents to show up. </p><p>In the mean time, the following error shows upon on the bottom left of my screen - "The server encountered an error.  Please try again later." - this has persisted for over 2 weeks when I restarted using Fiefox earlier this month.  I do not get this error when using Chrome or Safari. </p><p>Today, I am also not able to see the user who last modified a document or a folder last, as you can see in the image below. </p><p>Please tell me what I can do to fix this issue. </p><p>Thanks, Mahesh </p>


created: 2021-03-29T15:20:51-07:00
updated: 2021-03-29T15:53:40-07:00
title: Top Sites on Home Page
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402146;
creator: mcclenaghan
content:
<p>One of my top site selections is Amazon, which appeared when I deleted one that I didn't want. In the tile, there is a big blue question mark. When selecting Amazon, I am not taken to their website, but rather given a question "What search terms", and below that, a question which search engine to use. I want just a plain old selection of Amazon, not all this extra junk. How do I get rid of it? Or is it I cannot get Amazon without it? </p>


created: 2021-03-29T15:11:58-07:00
updated: 2021-03-29T15:11:58-07:00
title: Firefox locks up iPad Pro running latest iPadOS 14.4.2
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: lhurker
content:
<p>When run on an iPad Pro 3rd gen running the latest iPadOS 14.4.2, Firefox completely locks up at the Firefox icon screen, allowing nothing else to run.  </p><p>All you can do is to let the iPad battery run down to 0, then restart ... and then remove FF entirely. </p><p>This is also an issue on an iPad Pro 1st Gen running iPadOS beta 14.5, but I always attributed this problem to the beta os. Now it’s happening on a main iPadOS release. </p>


created: 2021-03-29T14:09:06-07:00
updated: 2021-03-29T14:09:06-07:00
title: a couple days ago my layers of color went missing
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: helen131
content:
<p>a couple days ago my layers of color went missing. I'm on a new MacBook Air. running Big Sur </p>


created: 2021-03-29T13:53:06-07:00
updated: 2021-03-29T14:47:30-07:00
title: Downloaded files go to the wrong folder. A bug ?
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402125;1402137;
creator: for2b2c
content:
<p>I selected the setting "Always ask you where to save files".  However, when I download files, Firefox automatically dumped the files into the Windows Temp folder.  It never asked me where to save the files. I think this is a bug in this most recent version of Firefox (It used to ask me where to save the files in previous versions.)  I suggest the Firefox team to correct this issue. It may seem a minor inconvenience, but it is distracting as I have to try to "dig out" the downloaded file among the sea of files in the Windows Temp folder. </p>


created: 2021-03-29T13:51:23-07:00
updated: 2021-03-29T14:38:21-07:00
title: Firefox struggling to load website partially or completely
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402130;1402132;1402135;
creator: aidensmid.t
content:
<p>I have been having issues for multiple weeks now and I am at a point where I am considering switching to a different browser completely.  </p><p>My issues are very random and I haven't been able to find a link between the problems. Firefox works fine for some websites, loading them quickly and loading everything on the website, but for other websites it just doesn't. Some websites will only partially load, mainly pictures/thumbnails and comments being the problem, sometimes the problem is fixed when I reload, but it usually persists. Youtube is a website that very clearly shows my problem, I have added 2 screenshots of that. Sometimes Firefox just flat out refuses to load anything in a tab, which is only fixed if I open a new tab and try there, or wait insanely long.  </p><p>I have tried loading websites in different browser, never running into the same problems there.  My internet is also not bad enough to have problems loading.  I have tried deleting cookies and cache, turning tracking protection on or off, making a new Firefox profile, starting in safe mode, refreshing firefox and reinstalling firefox, but none have solved the issues.  </p><p>I hope somebody can help! </p>


created: 2021-03-29T13:19:22-07:00
updated: 2021-03-29T13:19:22-07:00
title: video playback
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: fshill
content:
<p>I have developed a Wordpress website with custom javascript written so that selecting a thumbnail image and then clicking on a button that says "Play Videos" will begin playback. If multiple thumbnail images are selected then a playlist is created and the videos will playback sequentially in the order selected. In Firefox, after playback of the video corresponding to first thumbnail image selected, the video player (JWPlayer) shows a message "Video can't play because the file is corrupt". However, clicking again on the "PlayVideos" button will begin playback of the second video and so on. The sequential playback of the playlist functions properly in Chrome, Safari, and MSEdge. In an effort to resolve this issue, I did check the autoplay function in Preferences and it is set to allow both video and audio but did not solve the problem. I would very much appreciate any suggestions as to how to resolve this issue. </p>


created: 2021-03-29T13:14:03-07:00
updated: 2021-03-29T15:57:59-07:00
title: Making a download statusbar like Chrome
tags: desktop;customize;windows-10;firefox-560;
product: firefox
topic: customize
locale: en-US
answers: 1402126;1402127;1402131;1402151;
creator: darkrookie1
content:
<p>It seems that there isn't an add on out there for Firefox that mimics the download status bar like in Chrome-based browsers. Not one of them are able to open files from the status bar. All of them open a window for what ever reason. Is it because bad coding on the add on dev part, or is this a limitation of Firefox itself. If it is the former, where can I start and work backwards to make one myself. If it is the later, will this ever be a feature? </p>


created: 2021-03-29T12:48:36-07:00
updated: 2021-03-29T13:49:07-07:00
title: restoring favorite toolbar
tags: windows-7;desktop;download-and-install_1;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402110;1402119;
creator: tmaillou
content:
<p>As Firefox was working slowly, I used restore option as describe. But I didn't make a backup of my personnal toolbar with all my favorites... How can i restore it? </p><p>Thank you for your help </p>


created: 2021-03-29T12:40:11-07:00
updated: 2021-03-29T12:40:11-07:00
title: notifications
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
creator: welganmichael
content:
<p>I have two problems with my browser. 1) On Windows 10 I get the push notifications if the browser not in full-screen mode but if you do full-screen you get no push notifications so that leads me to my other problem, I wanted to put the firefox app in the priority list for Windows 10 notifications but the Firefox symbol will not show up on their list of apps, why not? </p>


created: 2021-03-29T12:31:26-07:00
updated: 2021-03-29T12:31:26-07:00
title: Need to get setting on video i use to be able to see not can't getr un blocked for some reason.
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: noelw35
content:
<p><strong>Need some way to fix setting in Firefox browser that now can't watch videos that shut off in a few second.. like this one.     <a href="https://www.portbermudawebcam.com/" rel="nofollow">https://www.portbermudawebcam.com/</a></strong> how do  it fix setting? </p>


created: 2021-03-29T12:22:06-07:00
updated: 2021-03-29T12:22:06-07:00
title: Unwanted Full Screen
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: wlester
content:
<p>Using latest version of Firefox for Mac (although this problem happened with some previous versions as well). </p><p>When I have more than one tab open, and I click the X at the corner of a tab to close it, my Firefox window suddenly jumps to full screen. I have to drag the browser window from the edge to get it back to my original size. This behavior happens at other odd times as well, and the suddenly jumping to full screen gets really annoying. Any suggestions as to how I can fix this problem? </p>


created: 2021-03-29T12:10:53-07:00
updated: 2021-03-29T12:10:53-07:00
title: Wrong IP and localization in mail after creating 2FA
tags: windows-7;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Manaphy
content:
<p>I created a 2FA for my Firefox account via my phone and Authy. The problem is that I've got an email that says my verification was created in a following device: then localization says Boardman or United States and IP is unknown to me.  </p><p>Codes from my phone works and I'm not living in the United States. What happened? </p>


created: 2021-03-29T11:52:19-07:00
updated: 2021-03-29T11:52:19-07:00
title: touchpad gestures for firefox
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
creator: kartseh
content:
<p>does the firefox for windows have touchpad gestures for forward and backward like chrome and edge, and if it does, is there a way to enable them. this is the only feature in edge that is preventing me from switching to firefox. </p>


created: 2021-03-29T11:49:07-07:00
updated: 2021-03-29T11:49:07-07:00
title: autofill passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: allen-tina
content:
<p>hello:) using firefox 87 with windows 10   tried roboform did not like so removed it, now  autofill passwords does not work never a problem before  roboform ,   what can i do to fix it? allen-tina@comcast.net </p>


created: 2021-03-29T11:48:38-07:00
updated: 2021-03-29T14:35:37-07:00
title: Normal Browser
tags: windows-7;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402111;1402134;
creator: woodust
content:
<p>Our  local tv station has polls. I go to the site and I get a message like this " You will need a normal browser window or tab. What are they talking about? </p>


created: 2021-03-29T11:31:58-07:00
updated: 2021-03-29T13:37:50-07:00
title: Help with Error Message
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402112;
creator: richardivanhoe
content:
<p>I cannot login to Yahoo mail on Firefox.  I get this message: </p><pre>         An error occurred while processing your request. </pre> <pre>         Reference #97.b77a4217.1617032828.126c598b  </pre> <p>This might be a problem with Yahoo, but I am able to login on other browsers. </p><p>Any ideas? </p>


created: 2021-03-29T11:30:20-07:00
updated: 2021-03-29T13:40:19-07:00
title: Popups on Samsung S6
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402113;
creator: coreyfgarber
content:
<p>Recently getting ads popping up on my android S6. I erased a few of the most recent aps and found one called Peel something or other. But the ads continue and pop up after entering my security code. I tried some blocking program but that didnt help or point me to the culprit. And I think the ads have something to do with yahoo although I dont have a yahoo ap on my phone.  In the meanwhile I will try some other aps to block them. Thanks </p>


created: 2021-03-29T10:49:15-07:00
updated: 2021-03-29T13:44:15-07:00
title: Error code: SEC_ERROR_BAD_SIGNATURE
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402114;
creator: kflynn1948
content:
<p>I posted this earlier today and can't seem to get back to where it is shown. The above code is what I woke up to on Firefox. Subsequently, I reinstalled a second edition of the browser and it works fine with the exception that I can't install Dashlane on the second version. When I attempt to install Dashlane, the previous version of Firefox opens and wants to install Dashlane itself which, of course, is useless as that version is where I get "Error code: SEC_ERROR_BAD_SIGNATURE" continuously. My question is, how do I get rid of the offending version of the browser? </p>


created: 2021-03-29T10:30:47-07:00
updated: 2021-03-29T10:30:47-07:00
title: Firefox Freezing
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: RyqWA
content:
<p>This may help.  Mac Air 2019.  OSX  BS (appropriate initials) 11.2.3 Firefox 87.0 One tab hangs.  I saw this. </p><p><br> REMOVE CACHED eyJhbGciOiJSUzI1NiIsInR5cCI6ImF0K0pXVCIsImtpZCI6IjIwMTkwNzMwLTU0ZmY5NTZlIn0.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.GUB13FJrkb0GH8TVJqaL_WJJf6pmihY0CpOeAubZ05GQtXcdpGExTkFTVjik-w1Csn895CcPwRuvCcBaEf0h_4pZgGDSZGHUycV6hu2SLJba5cnFx0HyJcqxf0Q-bhWwPo-UhmwufaOLLYDI-Bx3ql5xJ0LlRjNjltFGCKQfqHKcAf7nXL_LAfW3cWJ1jheY7bj7AKjh2zMdnSQdop_Du2XyqYMNT_m_S-cZB98v0SOz7YNrBqRkyGTdwXkY9-Z9ojpNfeKTr3n13QIld01tLcBR9mo6tWEKirWEx1KxYOHQMtxLK9_SORRtB6jdSMJnFSnpn3a6nPk-f11OudcqkQ browserid_identity.js:511:19 REMOVE CACHED eyJhbGciOiJSUzI1NiIsInR5cCI6ImF0K0pXVCIsImtpZCI6IjIwMTkwNzMwLTU0ZmY5NTZlIn0.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.YLN1mhUk_tY0REStCYh3kvQf20-H3gW4aGXc9k-SnicU9Thsxzo0VljUeeswMkeEqDX0SAnty4q0gq-9Rj81kqtIaKxQc7Vecmtt_q4nW7IMRnvVdBd5mAyEEdCiNcd_KmKPXCaBCHFiD4Vg53k1D3OOy0q7KlZ_d5mFonsqty4L0Viyd8vGDqJ_pT15GFoDBruIy-TfbmjJp9lrRk0fRcyQVaY8rXe03IgdC7-RNpSAKoQMqveGzXRNuhsNoC0UR_H7-cYWIR1Zs1pHzOWeJkvWPFiFDQBaJ2SokUUeQMhSWQjlblsEDUuzM1xdQcwyqG0CW0ccPYdhUpsBXbRaFQ browserid_identity.js:511:19 InvalidStateError: JSWindowActorChild.contentWindow getter: Cannot access property 'contentWindow' after actor 'PictureInPictureToggle' has been destroyed 7 PictureInPictureChild.jsm:301 TypeError: i.default.detectStore(...) is undefined h1-check.js:1:1301 TypeError: MutationObserver.observe: Argument 1 is not an object. collectFormData.js:995:21 TypeError: i.default.detectStore(...) is undefined h1-check.js:1:1301 TypeError: document.body is null commons.js:87:29683 InvalidStateError: JSWindowActorChild.sendAsyncMessage: JSWindowActorChild cannot send at the moment FaviconLoader.jsm:583:18 InvalidStateError: JSWindowActorChild.sendAsyncMessage: JSWindowActorChild cannot send at the moment FaviconLoader.jsm:596 Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved h1-check.js:1 Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. webrequest.js:107 TypeError: i.default.detectStore(...) is undefined h1-check.js:1:1301 TypeError: MutationObserver.observe: Argument 1 is not an object. collectFormData.js:995:21 TypeError: i.default.detectStore(...) is undefined h1-check.js:1:1301 Promise resolved while context is inactive injected.js:4 Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. webrequest.js:107 Promise resolved after context unloaded injected.js:4 Unchecked lastError value: Error: PrecompiledScript.executeInGlobal: Argument 1 is not an object. h0-main.js:1 TypeError: i.default.detectStore(...) is undefined h1-check.js:1:1301 TypeError: PrecompiledScript.executeInGlobal: Argument 1 is not an object. ExtensionContent.jsm:571:25 HTTPS-Only Mode: Upgrading insecure request “<a href="http://meet.meetup.com/ls/click?upn=yBf4llw5PeaY7leriFwBBkipzLsJ7uXZdea5ZSOL1NKqopEN8wO2SWeS7LOctgG0wWOu7b4kLyxkfEmFzu4L69QKkps-2BTIbQrWr2pbt6jic4v9xZ7bWz9Ofq-2BZAia9DVDSvBMLFFKIIRhxvzkwRpNeRP-2Bwmks4aoPHG-2BsGA3BLDPIn9W4gVz1i-2FID9PmQbqbs2gZ6YwHcK-2B9ClFj-2FHtvIcjB-2BegMIF5uY674RDPEWaTMpcWCE-2BVilu3DalYIYPLDXlFwZuZ53itFJ-2B-2FZg9evfqxcTHrJ6-2BUJOzSynM6qbWg95WuYkhyVvvhW0wVF3Bn5rJCeFrMvmInBgdtGuASHvm-2B9tDj-2Bxs75LbYigPFusk6La3NVRyAzqlpDTby8ZHpmvQilxK1FNP9YeHaU0DRHS8D-2FRi2bqAaxgR6nnchgDxbZLAJLC83-2FTlBaGy0pjSVI-2FKdjGt81OlNyLg1oc1H-2FPQmMru2-2BLKLRs-2FcVBUc95i0-3DHwjW_au4VMpGVXJlX0DQioymoHBvQ9BuqOTP65bQoDPAQbahq7p6uV9AuXoQ3TojCyRNnKWdsCn4862JGMjg0yck2kJLA-2FUMXxtO2YEbG3n4-2BJGdFz4RgWvyi8O-2FNQ3Qb7QlxmQ-2BdQNFwYlL7OCXoOmG1ZF7hCq-2FfaS0nIr-2BIjGDl1yAzu9z1ckLP6g3qvvFE7HLK40VtuThveiV0sEftLJe41WD9abQhkxll6akssM8wSqUsmNLKbt-2BSYojrVRtWne5QvoBizLKCpJiwTNtzpwePmw-3D-3D”" rel="nofollow">http://meet.meetup.com/ls/click?upn=yBf4llw5PeaY7leriFwBBkipzLsJ7uXZdea5ZSOL1NKqopEN8wO2SWeS7LOctgG0wWOu7b4kLyxkfEmFzu4L69QKkps-2BTIbQrWr2pbt6jic4v9xZ7bWz9Ofq-2BZAia9DVDSvBMLFFKIIRhxvzkwRpNeRP-2Bwmks4aoPHG-2BsGA3BLDPIn9W4gVz1i-2FID9PmQbqbs2gZ6YwHcK-2B9ClFj-2FHtvIcjB-2BegMIF5uY674RDPEWaTMpcWCE-2BVilu3DalYIYPLDXlFwZuZ53itFJ-2B-2FZg9evfqxcTHrJ6-2BUJOzSynM6qbWg95WuYkhyVvvhW0wVF3Bn5rJCeFrMvmInBgdtGuASHvm-2B9tDj-2Bxs75LbYigPFusk6La3NVRyAzqlpDTby8ZHpmvQilxK1FNP9YeHaU0DRHS8D-2FRi2bqAaxgR6nnchgDxbZLAJLC83-2FTlBaGy0pjSVI-2FKdjGt81OlNyLg1oc1H-2FPQmMru2-2BLKLRs-2FcVBUc95i0-3DHwjW_au4VMpGVXJlX0DQioymoHBvQ9BuqOTP65bQoDPAQbahq7p6uV9AuXoQ3TojCyRNnKWdsCn4862JGMjg0yck2kJLA-2FUMXxtO2YEbG3n4-2BJGdFz4RgWvyi8O-2FNQ3Qb7QlxmQ-2BdQNFwYlL7OCXoOmG1ZF7hCq-2FfaS0nIr-2BIjGDl1yAzu9z1ckLP6g3qvvFE7HLK40VtuThveiV0sEftLJe41WD9abQhkxll6akssM8wSqUsmNLKbt-2BSYojrVRtWne5QvoBizLKCpJiwTNtzpwePmw-3D-3D”</a> to use “https”. </p><p>TypeError: i.default.detectStore(...) is undefined h1-check.js:1:1301 HTTPS-Only Mode: Not upgrading insecure request “<a href="http://ocsp.digicert.com/”" rel="nofollow">http://ocsp.digicert.com/”</a> because it is exempt. </p><p>InvalidStateError: JSWindowActorChild.contentWindow getter: Cannot access property 'contentWindow' after actor 'PictureInPictureToggle' has been destroyed 10 PictureInPictureChild.jsm:301 </p><pre>   handleEvent resource://gre/actors/PictureInPictureChild.jsm:301 </pre>


created: 2021-03-29T10:21:12-07:00
updated: 2021-03-29T10:21:12-07:00
title: Partial session restoration
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: jvh24521
content:
<p>I had 2 windows open one with 4 tabs and the other had one tab. My computer was nearly unresponsive (the mouse was leaving a trail of little white turds) and so I shut it down knowing that Firefox would restore my session. Apparently when there are two windows open only one is restored. In this case it was the window with one tab. </p><p>Is this considered a feature, an area for improvement, or a don't care? </p><p>As several of the tabs needed were not listed in recently closed , I can slog through yesterday's history to find them but I hope this can be addressed. </p><p>Thanx, John </p>


created: 2021-03-29T10:07:56-07:00
updated: 2021-03-29T15:16:48-07:00
title: Firefox MacOS: Erro na janela Cheia
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1402141;
creator: arafaeljunior
content:
<p>Boa tarde, Estou com problemas no Firefox versão 87.0 junto com o MacBook Air M1. </p><p>Quando entro em tela cheia e vou para outra aplicação, quando clico no ícone do firefox no DOCK o navegador não vai para a mesa que está aberto, ficando da forma que coloquei na imagem. Quando abro outro navegador em tela cheia , e clico nele, automaticamente eu vou para janela do navegador. </p>


created: 2021-03-29T09:35:44-07:00
updated: 2021-03-29T09:35:44-07:00
title: Migrating old FF profile from timemachine. My bookmarks show but history doesn't. (Mac)
tags: mac-os;desktop;download-and-install_1;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
creator: cja
content:
<p>I have and old FireFox profile (from 2013-2014), I'm trying to copy it from my timemachine so I can view my browsing history. I've successfully migrated the old profile by creating a new one and then copying the old data into the new.  </p><p>When i reopen firefox, I notice the "places.sqlite" gets rewritten to "places.sqlite corrupt". I can only view my bookmarks, but not my history.  </p><p>Any suggestions as to why this might be happening? And anyway to resolve this issue through FF or a third party app for mac?  </p><p>Many thanks </p>


created: 2021-03-29T09:35:37-07:00
updated: 2021-03-29T09:35:37-07:00
title: meren2
tags: desktop;fix-problems;windows-81;firefox-860;
product: firefox
topic: fix-problems
locale: es
creator: meren2
content:
<p>hola buenas a todos tengo un problema con la plataforma DAZN (pagina de deportes en streaming)con la version de firefox 86 me abria los videos sin problema al actualizar a la ultima version 87 entro sin problemas en la pagina de DAZN pero cuando quiero ver los videos no abre ninguno que ha cambiado en la nueva version y como puedo solucionarlo. he vuelto a poner la version 86.0 y si funciona que debo hacer para poder seguir actualizando Firefox y no me de problemas con la plataforma. </p>


created: 2021-03-29T09:25:15-07:00
updated: 2021-03-29T11:33:18-07:00
title: Bookmarks
tags: mac-os;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402056;1402076;
creator: paulheinevetter
content:
<p>Good Morning Do not know where to start, I am 83 a rookie to this. When i tried to use firefox it kept telling me i already have firefox open to shut down one. So i tried to do it, now i have a mess. I lost all my bookmarks, I think i still have a account? Just do not know what to do. Please help, hope i am not beyond repair. Thank You </p><p>paulheinevetter@gmail.com </p>


created: 2021-03-29T09:05:34-07:00
updated: 2021-03-29T13:48:44-07:00
title: Unresponsive Firefox browser
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402118;
creator: kflynn1948
content:
<p>Turned on my imac this morning and the Firefox browser gave a "Error code: SEC_ERROR_BAD_SIGNATURE" for every page I tried to open. I have reinstalled the browser and that one is working properly. However, when I try to add Dashlane to it, the old browser opens and the same error message is displayed making it impossible to use Dashlane on the newer version of the browser. How can I get rid of the version that opens up when I try to install Dashlane on the working browser? </p>


created: 2021-03-29T09:03:07-07:00
updated: 2021-03-29T13:50:17-07:00
title: Some images on website not showing up
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402120;
creator: suelowery
content:
<p>I am a web developer, on this particular site, all of sudden the main feature image and scroll slightly, and in the #1, 2 and 3, the #3 image is also not showing up. Other images in the site and on the page show up fine. </p><p>Show up on Chrome, just not here. Same for another laptop. Shows up in iOs on phone and laptop. I have clicked on the padlock and it some "Some images not secure" have told FF to go ahead and show, but still blank. </p><p>The address is <a href="https://www.ocoeeadventurecenter.com" rel="nofollow">https://www.ocoeeadventurecenter.com</a> Have had these images up for couple years and NEVER had a problem with display. </p>


created: 2021-03-29T08:43:14-07:00
updated: 2021-03-29T08:43:14-07:00
title: first entry to right click menu is no longer "copy image"
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: otkuda
content:
<p>I recently updated Firefox to the new version and found that<strong> "copy image" is no longer the first entry to the context menu when I right click on an image</strong> I opened in a tab. This is a huge nightmare to me since I save hundrets of images every day and this makes it very difficult for me to do so. </p><p>To understand why it is such a big issue to me, I will explain how I save images: My process works by opening tabs I want to save in the same folder, copying the image via the right click menu and pasting them into ms paint. Once I have 20 instances of paint, I save one to set the path. I then close all the others at once allowing me to save them as png by only pressing enter and a number for a name. This way I save 15 images per minute. My problem is after 7 years of saving images this way I keep pressing the (now) wrong button. This may seem like a small problem, but remember this adds up fast when dealing with a lot of files. "Save image as" is inferior in every single way: It does not allow me to save multiple images at once, it uses jpg by standard and I have to write the .png manually. </p>


created: 2021-03-29T08:38:25-07:00
updated: 2021-03-29T13:51:31-07:00
title: Firefox isn’t working properly for about 3 weeks..
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1402121;
creator: IchigoGL200
content:
<p>Hello, </p><p>I’m having trouble accessing sites like outlook mail box. I get error 500 something has gone wrong. I can login fine if I’m using edge or chrome. I noticed other sites I’m not able to login without getting some errors. </p><p>I uninstalled Firefox, deleted its files in appdata and in registry. Is there another fix to this? Or is the only solution to move to another browser? </p>


created: 2021-03-29T08:11:10-07:00
updated: 2021-03-29T08:11:10-07:00
title: delete bookmark
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: hennagins
content:
<p>I have version 86.0.1 running on a macbook pro. I followed the directions in the 'help' section and they do not apply to my version of firefox: Press the blue star, select bookmark and press delete. No such feature found. What can I do? Thank you. </p>


created: 2021-03-29T07:35:18-07:00
updated: 2021-03-29T11:58:32-07:00
title: How can I make fonts bigger in my bookmarks.
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402039;1402083;
creator: jamest10
content:
<p>I am 66 and can't read the tiny fonts on my saved bookmarks... how can I make them bigger.  I know how to make web pages bigger but HOW DO I MAKE THE BOOKMARK FONTS BETTER   this is ridiculous how small they are and no way to change them... . WTF over ! </p>


created: 2021-03-29T07:29:58-07:00
updated: 2021-03-29T07:29:58-07:00
title: BLOCKING "CREDENTIAN AND PASSSOWORD" SUBMENU' FROM FREE ACCESS
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: rickdeepR
content:
<p>Hi, </p><p>I would like to hide/block "credential and password" (lockwise) submenù from entering. I know there is the possibility to use a password, but I do not want that to be ask every time I open my browser. I just want that someone else that use the PC is not able to go inside the password management menù to avoid a full password extraction. Do anyone know a simple field on about:config that can help me do that? </p>


created: 2021-03-29T07:10:37-07:00
updated: 2021-03-29T11:31:50-07:00
title: need an update on our mozilla firefox system
tags: windows-vista;desktop;download-and-install_1;firefox-5290;firefox-529;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402045;1402074;
creator: susan.melliza
content:
<p>please advise  how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that instacart system were upgraded, our system should al also be upgraded, Unfortunately, we are not computer "savy".  PLease help. We don/t know who to go for help. Thank you and appreciate any help you can give us.  Respectully,  Susan Melliza </p>


created: 2021-03-29T07:09:31-07:00
updated: 2021-03-29T07:09:31-07:00
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: Manaphy
title:
Recently closed pages position changed, google translate not working properly and a few questions about Firefox account

content:
<p>I have a few questions about Firefox: </p><p>1) Did the position of Recently closed carts change recently? I have to go through Library -&gt; History -&gt; Recently closed carts to access. It was possible to view closed carts easier if I'm not mistaken. </p><p>2). Google translate does not work properly (the one that appears after searching translate). When I paste something to translate both windows become inactive and I can't write nor edit anything. </p><p>3). When I'm logging into my Firefox account there is a notification that I need second device to synchronize. I have Firefox on only one device and just wanted to log in no need to synchronize. Can I do anything about it? Is everything good? Also I have 3 positions in Connected services, one is Firefox 87, my windows, another one is Firefox Support and the third one is Firefox of the user Admin and my windows profile name. Is this how it should be? I'm logged on only one device. </p>


created: 2021-03-29T06:44:35-07:00
updated: 2021-03-29T06:44:35-07:00
title: Firefox stopping WiFi adapter
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: richardedbarnett
content:
<p>After the last FireFox update (87.0, 64-bit), whenever I open a new tab my usb WiFi adapter quites.  I then remove the adapter from the usb port and plug it back in then I'm good to go until I open a new tab.  Has anyone experienced this problem.  Also happens if all add-ons are disabled, does not happen with any other browser. </p>


created: 2021-03-29T06:12:58-07:00
updated: 2021-03-29T06:12:58-07:00
title: Recovering older tabs (from history or something) after firefox upgrade lost.
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: idrenth1987
content:
<p>I had opened my Firefox and, before I restore the previous session tabs, but suddenly it crashes after a firefox update happen. it also made a crash report. </p><p>But now I cant get my restore tabs back. I also try this post <a href="https://support.mozilla.org/en-US/questions/1261665" rel="nofollow">https://support.mozilla.org/en-US/questions/1261665</a> </p><p>that didn't work also. I would like to get the url pages back again what I had open. When I place the upgrade.jsonlz4-20210318103112 back in main profile directory and rename it to sessionstore.jsonlz4. Boot up the firefox the first page stays white and doesn't do anything. I also made .zip backup from full directory to be sure. </p><p>Any help would be nice. </p>


created: 2021-03-29T06:07:52-07:00
updated: 2021-03-29T06:07:52-07:00
title: How I export my profile data from an extension?
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: desbest
content:
<p>How I export my profile data from an extension? An extension I'm using isn't working properly and I'd like to export my data before reinstalling it. It's called onetab. </p><p>The menu on the top right corner is gone, so how can I export my saved data (or tabs)? </p>


created: 2021-03-29T05:16:02-07:00
updated: 2021-03-29T13:59:39-07:00
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402124;
creator: hughesrus
title:
When I go to the weather channel the site comes up but I can't enter enter information or search.  Sometimes I see an error "404"

content:
<p>It's almost like I'm being blocked from using the website, although it's open.  I've used it for many years until about a week ago. </p>


created: 2021-03-29T05:08:30-07:00
updated: 2021-03-29T05:08:30-07:00
title: issue with BITS when firefox is in foreground
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
creator: thomas.pietzka
content:
<p>Hi, </p><p>i have observed the following issue. </p><p>When i start BIT Transfer with Powershell and then opening Firefox or putting firefox in foreground the BITS transfer stops. </p><p>How to reproduce: open windows Taskmanager to observe network load open Powershell execute a BITS Transfer e.g.: </p><pre>Start-BitsTransfer -Source <a href="http://ipv4.download.thinkbroadband.com:8080/1GB.zip" rel="nofollow">http://ipv4.download.thinkbroadband.com:8080/1GB.zip</a> -Destination C:\temp -Asynchronous </pre> <p>Now in Taskmanager there should be some network load visible </p><p>Now open Firefox or put firefox in foreground-&gt; BITS transfer stops working Putting firefox in background--&gt;bits transfer continous </p><p><br> I don't know why this could happen or how to further analyse this problem. Is this maybe due to any setting in firefox(i already disabled all plugins and add ons) </p><p>Any ideas? </p><p>BR Thomas </p>


created: 2021-03-29T04:51:39-07:00
updated: 2021-03-29T06:40:44-07:00
title: freezing firefox on windows 10 home, latest version
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402025;
creator: unknown.h.b
content:
<p>To whom it may concern, Over the past month, when I open more than 5or6 tabs, my browser getting slow, and by a few more, it just gets freezes sometimes. It wasn't like that, and I used to do it during my academic researches. I have a good network and high configuration laptop (CPU core i7 11th, 16gig RAM, 1tr SSD, Geforce RTX 3060 Graphic card) </p><p>I'd appreciate it if you help me with it or consider it to solve it anyway, by a new or update or something like that. </p><p>Thank you very much in advance Vahid Askari Kashan </p>


created: 2021-03-29T04:37:58-07:00
updated: 2021-03-29T05:49:38-07:00
title: Firefox Browser
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1402016;
creator: marco-hladik
content:
<p>Beim Browserstart öffnen sich auch alle gespeicherten Lesezeichen, wie kann ich das beheben, um nur die eingestellte Startseite, beim Browser anzuzeigen? </p>


created: 2021-03-29T03:41:23-07:00
updated: 2021-03-29T04:47:08-07:00
title: Firefox randomly crashing few times a day even in safemode
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402008;
creator: devotephang
content:
<p>Hi, </p><p>My firefox has been crashing/quitting randomly few times in a day even in safemode. I was not able to find solution. </p><p>Kindly advise. </p><p>Thanks </p>


created: 2021-03-29T03:21:04-07:00
updated: 2021-03-29T03:21:04-07:00
title: Why are allowed pop-ups websites now blocked in private mode?
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: carl.uk
content:
<p>Since an automatic update to v87.0, I have noticed websites that are in my allowed list for pop-ups are now blocked by default in Private Browsing Mode. I.e. the exception list seems to work in normal mode but ignored in private mode. How can I re-enable it in private mode? </p>


created: 2021-03-29T03:18:53-07:00
updated: 2021-03-29T03:18:53-07:00
title: Windows Server 2008r2 Citrix XenApp
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: jasonlfarrell
content:
<p>My client still has a Citrix farm built with Windows 2008r2 servers (no kidding) and is requesting Firefox is made available to users.  </p><p>Q1 Does the latest version of Firefox ESR support Windows 2008r2 servers?  I have reviewed the system requirements for the latest version and I cant see it does or does not support 2008r2, I just need clarification please. </p><p>thanks </p>


created: 2021-03-29T02:44:08-07:00
updated: 2021-03-29T02:44:08-07:00
title: Private mode opens other non-private tabs
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: lopmulor
content:
<p>Hi! With the browser closed, if I want to open only one private tab with the right mouse button, the tab opens but seconds later it opens the other non-private tabs in another window. This did not happen before and it is quite uncomfortable because it takes up more memory and processing unnecessarily. This has happened in the past in the 3 recent updates. Firefox 87 64bit / Windows 10. </p>


created: 2021-03-29T02:37:19-07:00
updated: 2021-03-29T09:49:21-07:00
title: Images double-pasting when composing gmail message
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402049;1402054;
creator: ariariari
content:
<p>Starting on Sunday 3/21, pasting an image into a gmail message in Windows 10 from Firefox 86.0.1 double pastes it.  Two images, not one.  Pasting text results in a single paste, as would be expected.  What's wrong with image pasting? </p><p>Appears to only happen in Firefox.  Tried with Edge and composition worked fine. </p><p>I found that high-lighting an Image -- (NOTE:  "jpg" -- ====&gt; NOT ".png") and then COPY, followed by a PASTE into Gmail produces the correct ONE image.- </p><p>However, if the Image is ".png", and I move cursor OVER the Image, then Right-Click, select COPY Image and then go to Gmail and issue either a CTRL+V or PASTE, I get 2 images. </p><p><a href="https://support.google.com/mail/thread/103422010" rel="nofollow">https://support.google.com/mail/thread/103422010</a> </p>


created: 2021-03-29T02:22:30-07:00
updated: 2021-03-29T02:22:30-07:00
title: Surround sound
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: aoryazantsev
content:
<p>Hello. How can I enable 5.1 surround sound simulation in the browser? My OS is Windows 7. Everything is configured in the operating system settings. When playing music and videos through the player, there is surround sound. I am well aware that the browser produces stereo sound, but it can be decomposed into a 5.1 channel. In Google Chrome, this feature is implemented, but I like the Firefox browser. Thanks for attention. </p>


created: 2021-03-29T02:04:58-07:00
updated: 2021-03-29T03:33:29-07:00
title: Facebook does not rise on Firefox
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401998;
creator: orsmadar
content:
<p>Facebook does not go up in Firefox. I have a new computer on the computer I have Windows 10 64-bit I installed the Firefox browser however I have a lot of problems browsing websites. I can not log in to Facebook. Is it possible to get help? Thank you Smadar </p>


created: 2021-03-29T01:48:27-07:00
updated: 2021-03-29T03:34:25-07:00
title: Walla mail gets stuck in the Firefox browser
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401999;
creator: orsmadar
content:
<p>Walla mail gets stuck in the Firefox browser. What should I do to solve the problem? Thank you Smadar </p>


created: 2021-03-29T01:03:59-07:00
updated: 2021-03-29T01:03:59-07:00
title: Firefox fails to use some local fonts
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: Fulan
content:
<p>After installing the <a href="https://addons.mozilla.org/en-GB/firefox/addon/native-mathml/" rel="nofollow">Native MathML</a> extension (to get MathML typeset equations on the Wikipedia, as suggested on <a href="https://www.mediawiki.org/wiki/Extension:Math#Viewing_math" rel="nofollow">mediawiki.org</a>), all equations set by MathJax/MathML turned to using STIX instead of Latin Modern. I'd like them to stick to Latin Modern instead. </p><p>The only possibly related setting I've found is `<a href="http://font.name" rel="nofollow">font.name</a>-list.serif.x-math` in about:config, whose value is `Latin Modern Math, STIX Two Math, […]`. I tried to manually change the font family specification of some text to see if Firefox could use Latin Modern Math to begin with, but apparently it can't (see first screenshot attached), while it loads STIX allright (second screenshot). Latin Modern is not the first locally installed typeface I haven't been able to use, but it's the first one I have really tried to (I don't remember which one the other typeface was). </p><p>My Latin Modern font comes from TeX Live 2019 installed using the TUG installer, not Fedora's package manager. `fc-list | grep -i "latin modern math"` returns `/usr/local/texlive/2019/texmf-dist/fonts/opentype/public/lm-math/latinmodern-math.otf: Latin Modern Math:style=Regular`. I'm running Firefox 87 on Fedora 33. </p>


created: 2021-03-29T00:48:01-07:00
updated: 2021-03-29T03:14:27-07:00
title: Firefox fails to recognize my GPU's but other programs and browsers recognize it.
tags: linux;desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401995;
creator: samuelms2612
content:
<p>Firefox fails to recognize my GPU's and uses my integrated GPU rather than my dedicated GPU. I'm using Kali Linux (usually alike Debian Sid on repository grounds), I'm invoking it using DRI_PRIME=1 environment variable because that's where my Radeon RX560 is but firefox opens with this warning on terminal:  </p><p><strong>[GFX1-]: More than 1 GPU from same vendor detected via PCI, cannot deduce device.</strong>             </p><p>I've even tried nightly but it doesn't recognize the dedicated GPU either, my other GPU is a Radeon Vega 8. All other other programs on the system and even Chrome recognize my RX560. Using DRI_PRIME=4 (that's where my Vega 8 is located) launches the browser with the same warning and again uses the integrated GPU, I know which one is using because radeontop shows memory usage only on the integrated GPU. </p><p>I don't know if this isn't the right place to post this, if you know a better place please tell me. Thank you in advance. </p>


created: 2021-03-29T00:29:32-07:00
updated: 2021-03-29T06:48:15-07:00
title: Excel Documents from SharePoint freezing in Browser
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402027;
creator: gabrielagalbier
content:
<p>Every excel document I open via Sharepoint on my firefox browser, crashes/freezes, making me unable to work in and I have to force close that tab, as even reloading does not fix the issue. This happens so fast, that when opening an excel via link, I don't even have time to choose the option 'Open in App'.  I have already 'cleaned' my firefox, but the issue has not disappeared. </p>


created: 2021-03-28T23:34:55-07:00
updated: 2021-03-29T10:54:38-07:00
title: missing my new job training
tags: desktop;tips;windows-10;firefox-850;
product: firefox
topic: tips
locale: en-US
answers: 1402000;1402060;
creator: MEUTINEE
content:
<p>How do I engage in language I do not read write or understand?  I believe the language is Latin? And I'm not really sure. Either way how do have it become English? </p>


created: 2021-03-28T21:16:58-07:00
updated: 2021-03-28T21:16:58-07:00
title: Cookies not correctly handled in version 87
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mace2
content:
<p>When I go to the web site <a href="http://pluto.tv" rel="nofollow">pluto.tv</a> and click on the lock symbol in the URL I do not see the option to clear cookies &amp; site data. I know this site requires cookies to operate. But I go to another site I see the option to clear cookies &amp; site data, see below. </p><p>Why is the option not available for a site that uses cookies? </p>


created: 2021-03-28T20:58:09-07:00
updated: 2021-03-28T20:58:09-07:00
title: Bookmark organization upon restoring a .json backup
tags: desktop;bookmarks;windows-81;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: olese
content:
<p>I made a backup of my current bookmarks as a .json file and then restored an earlier bookmark backup. When I did, all of the bookmarks ended up in the root and all of the folders I made to organize my bookmarks were empty. I didn't really care because I found the bookmark that I was looking for and then restored the new backup that I had made prior to restoring the older one. </p><p>Same thing happened, all of my bookmarks ended up in the root and all of my folders were empty again. That's way too much work to have to put them all back in the folders manually and surely it's not designed to work that way. </p><p>I did a system restore from several days earlier and that didn't fix it either. I also tried restoring an automatic bookmark, several of them, that didn't work either. </p><p>I have the latest version of Firefox installed and it was before I started any of this. I can't find the version number because "About Firefox" only says "Firefox is up to date" under Firefox Browser. Your software below has identified it as version 87.0.  Running Windows 8.1. </p><p>This is really aggravating, I haven't got time for this crap. </p>


created: 2021-03-28T19:53:20-07:00
updated: 2021-03-28T19:53:20-07:00
title: Toolbar extensions/add-ons no longer accept touchscreen input
tags: desktop;beta;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: jacoalda
content:
<p>Hello, I've been having this problem when I tap extensions on the toolbar, their small pop-up windows appear in the top-right but when I tap on the buttons in that window, the pop-up disappears instead of accepting my touch input to one of its buttons, it used to accept touch input fine, but no longer does </p><p>I've tried refreshing Firefox, and then removing prefs.js in case I messed with any of the about:config settings but it was to no avail, and I've even tried upgrading to Firefox Beta but same problem persists in beta, disabling all the extensions except one still doesn't allow add-ons to accept my touch input. </p><p>To be clear, the touch input works on Firefox's inherent buttons in the toolbar, like Bookmarks, History, Downloads, even the Pocket widget and three dots beside it, but any external extensions I install from addons.mozilla site no longer accept the input, and my touch input works fine in Chrome browser, but I like to use both browsers. </p>


created: 2021-03-28T19:30:03-07:00
updated: 2021-03-29T08:19:53-07:00
title: Firefox Doesn't Work...Profile Crash Again
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401969;1402041;1402042;1402043;1402047;
creator: amylastlast123
content:
<p>Ok so recently I made a post about the issue of Firefox crashing and having to reinstall it, then kind of fixing it by moving my old profile into this one. Thing is, Firefox crashed on me. Again. And now my profile is yet again, deleted. I tried doing the same thing I did but it didn't work. But there's actually two Firefox folders, one that refuses to leave my desktop (I was actually planning on asking for help on this one) and one that I put in the Application Support place. None of it is working though. It could just be because my computer has some issues though, (it's an old one, 2-4 years old and the sides are a bit damaged because somebody forced it into a tiny box and sent it back and I've also dropped it a few times, although I don't think that would impact it, and also Firefox crashes every so often when I open my bookmarks)  this isn't the first time Firefox has crashed, only the first time it crashed and erased my profile. If it helps, I was clicking on my add-ons to get a tomato timer to go (after reinstalling it because some of my add-ons didn't work) and then it crashed, with the twirly rainbow circle. I force quit the app and came back. Voila.  If anybody has any help, please do. I have work to do and I don't fancy doing it with this hanging over my head. </p>


created: 2021-03-28T19:02:40-07:00
updated: 2021-03-28T19:02:40-07:00
title: Clearing the firefox DNS cache isn't working
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: desbest
content:
<p>Clearing the firefox dns cache isn't working. I went to about:networking clicked DNS then clicked the button to clear the cache then restarted firefox and it didn't work. </p><p>My http://localhost website is redirecting to https://localhost even though I turned the redirect off in .htaccess. </p>


created: 2021-03-28T18:57:53-07:00
updated: 2021-03-29T13:55:03-07:00
title: Google translate input box not working properly
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401956;1402028;1402109;1402116;1402122;
creator: makey_13
content:
<p>I'm getting some weird interactions with google translate. </p><p>I've attached an image with the processes of what happens and a comparison to another browser of what normally should happen. I dunno if the latest firefox update broke something. </p>


created: 2021-03-28T18:30:53-07:00
updated: 2021-03-28T18:30:53-07:00
title: Firefox Desktop - blurry image under Oculus Link
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: pavl0v
content:
<p>Hello, </p><p>I have Oculus Quest 1 and I am trying to open below VR tour using Oculus Link and latest Firefox Desktop version: </p><p><a href="https://show3d.pl/wnetrza/mieszkanie-furtaka1b/?fbclid=IwAR0Y4YKeCSONPCbH522kIUwVEftOzfyn31I0zo2Uce6i5nwCYFtQsamGa5A" rel="nofollow">https://show3d.pl/wnetrza/mieszkanie-furtaka1b/?fbclid=IwAR0Y4YKeCSONPCbH522kIUwVEftOzfyn31I0zo2Uce6i5nwCYFtQsamGa5A</a> </p><p>Unfortunately, each time when I am clicking on 'Enter VR' button I can see blurry images and broken textures (see the attachments). What is interesting, I have installed also Firefox Reality directly on Oculus and I am experiencing practically the same issue with small difference - before I see these messy interiors an additional notification in terms of... disabling WebXR appears. In both cases I have tried multiple things - changing flags, running desktop Firefox with forced nvidia Control Panel settings (RTX 2060), reinstalling both desktop app and the one in Oculus but with no results... What is even more weird - the presentation above works perfectly fine in Oculus Browser. Do you have any idea what might be the reason of such behaviour? I would be grateful for any clues and possible solutions. </p><p>Thank you in advance. </p><p>Best regards, Paweł </p>


created: 2021-03-28T18:30:35-07:00
updated: 2021-03-28T18:30:35-07:00
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: rpescosomolina
title:
I saved a password on one computer, but I can't access to it in another computer because it didn't save it even with the sync

content:
<p>I saved a password on one computer, but I can't access to it in another computer because it didn't save it even with the sync </p>


created: 2021-03-30T16:37:54-07:00
updated: 2021-03-30T16:37:54-07:00
title: Firefox Crash (3rd Time)
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: amylastlast123
content:
<p>Firefox crashed.  Again. This marks what, the 5th time this week? (Go see my profile for that) So I was on Firefox when it suddenly crashed. When I reopened it, it had the little red banner that said "Cannot connect to history and bookmarks because of security reasons" or something, so I took the advice of the Firefox page, restarted, added .old to some files, and then, when I come back, the bookmarks are working but my bookmarks aren't there. And there aren't any exports I did or any restore files and I don't know how to operate the time machine, but then I sign into my account and I get my bookmarks back. I don't have all of them so I go to restore but then it disappears. I go onto the iPad browser and check it out and then it comes back, but everything has no logo, and all the bookmarks sorting I did this day were gone. I think I need a new computer. Is it possible to fix this issue? </p>


created: 2021-03-30T15:28:51-07:00
updated: 2021-03-30T15:42:30-07:00
title: Not Saving Downloads
tags: desktop;download-and-install_1;windows-81;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402323;
creator: magnogreato
content:
<p>B4 I updated to Vers. 87 Firefox was able to save a download to my assigned desktop folder, but now it does not.   Prior, the downloads would be downloaded to Firefox first then go to the folder. Not any longer because the blue download arrow isn't showing up. Any suggestions on how to correct this? Thanks </p>


created: 2021-03-30T15:21:06-07:00
updated: 2021-03-30T15:21:06-07:00
title: Şifre aktarma yerinde ''Chrome'' seçeneği çıkmıyor.
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: tr
creator: efekaraca6464
content:
<p>Vivaldi tarayıcısını kullanıyorum. Şifrelerimi .csv dosyası olarak dışarı aktardım. Vivaldi'den arşive gelip <em>İçe aktarma ve yedekleme</em> kısmına gelip <em>Başka bir tarayıcıdaki verileri içeri aktar...</em> seçeneğine tıkladığımda <em>Chrome</em> veya <em>Vivaldi</em> seçeneği çıkmıyor. Başka insanlarda gördüklerime göre orada <em>Chrome</em> seçeneğinin de olması gerekiyor. Vivaldi de Chromium tabanlı bir tarayıcı olduğu için <em>Chrome</em> çıksaydı şifrelerimi içeri aktarabilirim diye düşünüyordum. Eğer bunun çözümü yoksa Vivaldi'deki şifrelerimi nasıl Firefox'a aktarabilirim. </p>


created: 2021-03-30T15:16:10-07:00
updated: 2021-03-30T16:02:36-07:00
title: Bookmarks on far right side
tags: mac-os;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402334;
creator: amylastlast123
content:
<p>The Other Bookmarks folder is located on the far right side of the toolbar instead of being a movable folder. This happened after Firefox crashed and I lost all my preferences (any help with that?) I tried to use the method that jscher2000 recommended when I asked this before but the only thing it did was remove the folder entirely from the toolbar. </p>


created: 2021-03-30T15:14:11-07:00
updated: 2021-03-30T15:59:17-07:00
title: Copy and paste
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402333;
creator: serendipityhope
content:
<p>Hello, i have read others have similar problems, but not the same one and the offered solutions do not work for me. My problem is that as of today after the strangest crash/malfunction of the browser i cannot copy address from the address bar and paste them. Or better it seems like i am copying them or even cut them, but when i try to paste them it does not work. I've already reset firefox, and at the beginning it seemed to work again but after a few opened tabs i have the same problem again. I am at my wit's end and i have no idea to solve this problem that makes using the browser very difficult. Does anyone know what i can try to do to solve this? thanks </p>


created: 2021-03-30T15:10:39-07:00
updated: 2021-03-30T15:10:39-07:00
title: Picture-in-Picture keeps getting shoved above taskbar
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: killeriguana666
content:
<p>Right, so, for context, I have two screens and I like to use Firefox's picture-in-picture feature with fullscreen on my second screen while I keep the controls on the first screen, because that gets rid of bothersome overlay elements while allowing me to control it, plus lets me keep the video in the same window as something I'm working on and deal with sites with no or problematic fullscreen functions. I realize it's an odd setup, but it's the best I've found, so please don't make any comments of "you shouldn't be doing that, that's a dumb way of doing things, do it some other way". </p><p>Anyway, I've previously encountered problems with the fullscreen function on videos with a 4:3 aspect ratio and basically found no solution when I asked, but I'm really hoping you can help me this time, since it's a clear problem with the entire feature. </p><p>See, with a lot of videos, the PIP just refuses to stay in front of the taskbar. I can pull it down in front of it, but when I start the video, within a few seconds it gets shoved up towards the top of the screen to show the taskbar. </p><p>Now, this is problematic enough when it's just a small window, but when it's fullscreened, the exact same thing happens, shoving it up and cutting off the top of the video, as can be seen in the screenshot attached (Look up at the top-right, where the X should be, to see what I mean). </p><p>Oh, and the best part? Not only does it do this whether I double-click to fullscreen it or just manually resize it to fill the screen, it also does it when the taskbar <em>isn't even there</em>. If I've selected the option to hide the taskbar or even if Windows Explorer isn't running, it still shoves itself up (hence why I doubt it's a problem with Windows). </p><p>Please help, I'm kind of at my wit's end with this thing. </p>


created: 2021-03-30T14:59:57-07:00
updated: 2021-03-30T14:59:57-07:00
title: Firefox suggestion to make built in Adblocker like in Opera browser
tags: linux;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: peterek355
content:
<p>Dear Mozilla Community, </p><p>I would like to suggest you to make built in adblocker in Firefox. For example Opera have this feature so we don't need install any extension. People from Mozilla read subjects in <a href="http://support.mozilla.org?" rel="nofollow">support.mozilla.org?</a> If not where I can send my suggestion? </p><p>P.S. I wanted to install Adblock Plus extension but I am afraid about safety so better option is to make built in adblocker to protect from malware. I think that this can be direction in good way. </p><p>Yours faithfully, Piotr </p>


created: 2021-03-30T14:57:35-07:00
updated: 2021-03-30T15:45:13-07:00
title: Images don't load after upgrade
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402325;
creator: bebarnes
content:
<p>After upgrading to 78.9.0esr images on many websites don't load.  They load on chrome but I'd prefer to not use that browser.  Attached are screenshots of firefox vs chrome. </p>


created: 2021-03-30T14:56:03-07:00
updated: 2021-03-30T14:56:03-07:00
title: MediaRecorder appears to be broken in firefox, but this appears fixed in firefox beta
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: johnstricker
content:
<p>MDN's own web dictaphone no longer works:  </p><p><a href="https://mdn.github.io/web-dictaphone/" rel="nofollow">https://mdn.github.io/web-dictaphone/</a> </p><p>It records, but only a small clip of the overall audio </p><p>using firefox beta fixes the issue </p>


created: 2021-03-30T14:26:21-07:00
updated: 2021-03-30T14:43:17-07:00
title: Bitdefender warnings blocking suspicious connection "gitcdn.link" in firefox
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402301;1402306;
creator: frostyfee
content:
<p>I've been getting security warnings from my security software "Bitdefender" for firefox. Bitdefender is giving me warnings about "suspicious connection blocked" for "gitcdn.link" within Firefox as an "Online threat prevention". Word for word is as follows "Suspicious connection blocked. Feature: Online Threat Prevention. firefox.exe attempted to establish a connection relying on an unmatching security certificate to gitcdn.link. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." First: I did not access "github" which "gitcdn.link" appears to be linked to in accordance to a general google search. Second: This warning appears every time that I begin using firefox as well as periodically while I am using firefox. Third: in my process of trying to report this problem <a href="http://mozilla.com" rel="nofollow">mozilla.com</a> directed to a "support" website that would not take my mozilla firefox log in while it had a box stating to "sign in with github". I'd like to know if mozilla uses the "gitcdn.link" in it's firefox browser in some way? And if so, I would like firefox to corroborate with bitdefender to resolve the security issue. If not, then I would like a way to get/have a clean firefox browser that doesn't continuously get seecurity warnings relating to firefox and it's operation. Please help </p>


created: 2021-03-30T13:54:40-07:00
updated: 2021-03-30T14:16:14-07:00
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1402295;
creator: lawisevil
title:
I have version 87. All my tabs no longer have the + signs attached to them so I can create a new tab

content:
<p>My tabs used to have + signs so I can click on the + and create a new tab.  </p><p>They are all gone.  </p><p>How do I fix this? </p>


created: 2021-03-30T13:49:27-07:00
updated: 2021-03-30T14:22:45-07:00
title: icons
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402296;1402297;
creator: tony481
content:
<p>What is that symbol (a circle and a line above each other) next to the lock icon in the address bar line?  Screenshot Attached </p>


created: 2021-03-30T13:27:54-07:00
updated: 2021-03-30T14:34:23-07:00
title: Webpage content not showing up. Have to continually clear cookies and site data
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402303;
creator: bporter6
content:
<p>I reformatted my laptop and reinstalled Firefox, and now certain parts of webpages are not showing up. For instance, on <a href="http://answers.microsoft.com" rel="nofollow">answers.microsoft.com</a>, I cannot see "reply" boxes so I can't post anything. on <a href="http://homedepot.com" rel="nofollow">homedepot.com</a>, I can't see the tool that tells you the location of each product and allows you to text it to your phone. The webpages look "normal" except that the missing content is just... missing. I'm wondering if content is being blocked on other websites, too. </p><p>The websites appear correctly if I clear cookies and site data from Firefox, but not if I just clear the cache. The issue appears in "safe mode" also. It doesn't matter how many times I restart my computer-- the issue is still there. I have as much of Windows Firewall blocked as I am able to. I have uninstalled my ad blocker extension. The website page style is "Basic page style." </p><p>This is so frustrating. Please help. </p>


created: 2021-03-30T13:24:11-07:00
updated: 2021-03-30T13:24:11-07:00
title: Leitor de PDF do Firefox não mostra assinatura eletrônica em documento PDF
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: pt-BR
creator: hugocerqueira
content:
<p>Prezados/as, notei que ao abrir um documento PDF com o visor de PDF integrado do Firefox o texto do documento é exibido corretamente, mas as assinaturas eletrônicas não aparecem (assinaturas feitas com token da Receita Federal ou com o certificado ICPEdu fornecido pela Rede Nacional de Ensino e Pesquisa (RNP). As assinaturas só são mostradas quando o documento é aberto no Acrobat. Existe alguma solução?  Obrigado, Hugo </p>


created: 2021-03-30T13:06:02-07:00
updated: 2021-03-30T14:35:18-07:00
title: Initial site changed without me doing it, want to ge back to Google
tags: mac-os;desktop;customize;needsinfo;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1402286;1402288;1402304;
creator: joancaplan
content:
<p>My bank site has suddenly become the first site after I get on line.  I have always had Google as the first site and want to get back to it </p>


created: 2021-03-30T12:09:40-07:00
updated: 2021-03-30T15:32:54-07:00
title: Desktop Window Manager has constant high GPU usage when Firefox is on screen
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402281;1402316;
creator: user797
content:
<p>When Firefox is open and not minimized, GPU usage for Desktop Window Manager will go from around 0.1% to around a constant 25%, and when Firefox is maximized, will go up to a constant 55%. "Service Host: GameDVR and Broadcast User Service" GPU usage also seems to go up but not as much.  </p><p>This doesn't happen with other browsers I've tried, the GPU usage of Desktop Window Manager will go up but only for a second then go back down again.  </p><p>I've attached images of task manager when Microsoft Edge is open, when Firefox is open, and when Firefox is maximized. </p>


created: 2021-03-30T11:38:03-07:00
updated: 2021-03-30T12:22:28-07:00
title: Not Syncing passwords, logins etc from one device to another from Windows 10
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1402278;
creator: skilly90210
content:
<p>Hi, I am having a bit of an issue when it comes to syncing my passwords, logins etc from my windows 10 laptop to my Samsung S21 phone, Not all my passwords, logins are there on my phone, yet they are there on my laptop. I am signed in to my phone and I have synced everything. And I do it regular to make sure I have all my details etc that I need. I have the very laterest versions on all my devices, so I don't get why they aren't there on my phone? </p>


created: 2021-03-30T11:14:29-07:00
updated: 2021-03-30T12:03:37-07:00
title: Missing profile prevents download
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402272;
creator: jfpsc2325
content:
<p>I am trying to download firefox-I have used before-but will not open. Error message states it cant find my profile. How do I fix this? </p>


created: 2021-03-30T11:13:41-07:00
updated: 2021-03-30T15:48:37-07:00
title: Search suggests sites from "bookmarks" that I have not bookmarked
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402274;1402329;
creator: pallipiano
content:
<p>For some reason url search suggests sites that I have not bookmarked but have visited in the past. I often delete history + data, and even with delete and restart the sites popup in the suggestions. The only way I have found to remove the suggestions is to set browser.urlbar.suggest.bookmark to false. What is causing this and how can I fix this? I'm using Firefox 87.0 64bit. </p>


created: 2021-03-30T11:08:03-07:00
updated: 2021-03-30T12:11:54-07:00
title: Restoring Old Profiles and Bookmarks
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402275;1402276;
creator: Algonquin
content:
<p>I recently opened Firefox and it prompted me to create a new profile. I closed it up and reopened it 2-3 more times and it did the same thing. I created a new profile. My bookmarks immediately disappeared, and so did all of my old profiles. I have tried many online suggestions for restoring both. Firefox is up to date, and Windows has been recently updated too. I have an older (2013) Toshiba laptop. Any suggestions? </p>


created: 2021-03-30T11:04:20-07:00
updated: 2021-03-30T12:33:08-07:00
title: LANGUAGE SETTINGS
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1402280;
creator: ericvortex9999
content:
<p>Dear Mozilla firefox Community, </p><p>1. My computer is a new <strong>HEWLETT PACKARD</strong>. It works beautifully. </p><p>2. WINDOWS 10 HOME. No problem. </p><p>3. Here is the strange occurrence. With MOZILLA FIREFOX I have in the LANGUAGE SETTINGS, chosen for now, only four languages: ENGLISH UNITED KINGDOM, ENGLISH UNITED STATES, FRENCH &amp; ITALIAN.  I may in the future also add GERMAN and SPANISH. </p><p>4. The main language highlighted is ENGLISH UNITED STATES. </p><p>5. I also have chose the CHECK SPELLING in the little grey window if there should be a typing error. This and all of the above I've set also with my GOOGLE CHROME browser, except the term used with it is ENHANCED SPELL CHECK. </p><p>6. I have four mail servers: GOOGLE, HOT, YAHOO &amp; VERIZON by way of AMERICA ONLINE. </p><p>7. Here is the problem with MOZILLA FIREFOX that does not occur with GOOGLE CHROME: With CHECK SPELLING clicked-checked on, all of the languages will result error with a red erratic line underneath them, even if correctly spelled. Sometimes an American spelling will have it, apologize, sometimes a British spelling, apologise, and not the other, and sometimes both. Likewise with French and Italian. I may type one message using all four languages, and errors for all.  </p><p>8. If I compose an electronic mail message using GOOGLE CHROME, whether with one language, or I type it using words in all four languages in one message, if the spelling is correct there is not a language error red line. Only when I misspell a word in any of the four, this is what is supposed to happen with MOZILLA FIREFOX,  but it doesn't. </p><p>9. With MOZILLA FIREFOX, I must unclick the CHECK SPELLING to avoid the red line errors,Yet, I won't get a red line error if I should indeed type a word wrongly. With CHECK SPELLING even correctly spelled words in any language result red line error! </p><p>10. Why is this taking place? I have correctly chosen the four languages, chosen United States English as the main language for MOZILLA FIREFOX browser. This never happened with my DELL INSPIRON computer and WINDOWS 7 HOME. Please understand I am not computer savvy, and I dread something goes askew with the computer settings. There must be something that is being overlooked. I await your kind and patient assistance. Eric Galati </p>


created: 2021-03-30T11:02:48-07:00
updated: 2021-03-30T12:50:01-07:00
title: Lost Profiles and Bookmarks
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402283;
creator: Algonquin
content:
<p>Recently, I opened up the Firefox browser and it prompted me to create a new profile. I reopened the browser 2-3 more times and the same thing happened. I created a new profile. My bookmarks immediately disappeared. When I went to look for my old profiles, they all had disappeared, also.  Firefox has been updated recently, and so has Windows 10. I have an older (2013) Toshiba laptop.  Any suggestions for getting profiles and/or bookmarks back? </p>


created: 2021-03-30T10:59:44-07:00
updated: 2021-03-30T11:58:36-07:00
title: Dark theme in Firefox Preferences windows
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1402250;1402261;1402269;
creator: dlshayne
content:
<p>Although I use dark mode on my mac, I have firefox set to light mode theme, which pretty much works for the tabs and such. However, when I go into Preferences, the theme is dark and, for instance, if I want to search my cookies/cache to specifically remove some of them, the black font on top of the black entry field makes it impossible to see what I am typing. Is there any fix for this? </p>


created: 2021-03-30T10:38:38-07:00
updated: 2021-03-30T15:33:12-07:00
title: account locked
tags: desktop;sync;needsinfo;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1402317;
creator: larry.west
content:
<p>supposedly,my account was locked because some ahole was trying to hack it need it restored  asap. i have tried everything </p>


created: 2021-03-30T10:22:19-07:00
updated: 2021-03-30T10:22:19-07:00
title: Double-Pasting Error in Gmail in FireFox, Cannot Replicate in Other Browsers?
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: mmelissa827
content:
<p>First and foremost, screenshots/snippets are captured by the Windows 10 "Snip &amp; Sketch" and "Snipping Tool" software. I checked the settings for both and there are no settings (toggled on or off) that would fix the issue when tested.  </p><p>ISSUE: Essentially, once the image is captured and copied/pasted into a Gmail email (ex. composing a new message) ONLY in FireFox does the image paste twice. However, the same process does not replicate the issue in Gmail in other browsers. And I am also cognizant of key strokes aka possibly doing a Ctrl+V twice on accident; that did not occur.  </p><p>Is this just a minor bug that can be fixed with a FireFox update? I already cleared cache and cookies, de-synced/re-synced FireFox, uninstalled/reinstalled FireFox, and restarted my device. Please advise. </p>


created: 2021-03-30T10:18:39-07:00
updated: 2021-03-30T13:54:20-07:00
title: Still can't delete duplicate bookmarks
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402284;1402285;1402294;
creator: crogerblair1
content:
<p>I followed cor_el's advice and created a new profile. This helped me for a while (i.e., I could delete bookmarks duplicates), but it stopped working. I tried creating <strong>another</strong> new profile, but it didn't help at all. Since a new profile doesn't seem to help me (i,e., I still can't delete duplicate bookmarks without all copies disappearing), does anyone have any  other suggestions? </p><p>Thanks. </p>


created: 2021-03-30T10:17:20-07:00
updated: 2021-03-30T15:47:49-07:00
title: Site is not Fully Load on Google Chrome Browser?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1402328;
creator: graphicdesigneye11
content:
<p>My site <a href="https://graphicdesigneye.com/" rel="nofollow">Graphic Design Eye</a> is not loading on google browser it's giving me some contention error could you help me? Thanks in Advance </p>


created: 2021-03-30T10:03:39-07:00
updated: 2021-03-30T13:17:25-07:00
tags: desktop;websites;windows-8;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402287;
creator: Lorita1
title:
PNC Bank issues are back!  03/30/21 told today by PNC can only access via Google Chrome or Microfsoft Edge.  Cannot use Firefox or DuckDuckGo.  So browsers stopping "tracking" are being blocked.   A way around this? Don't wish to use Google or Microsoft.

content:
<p>Don't want to use either option advised by bank. </p><pre><a href="http://www.pncbank.com" rel="nofollow">www.pncbank.com</a>    </pre> <p>Message: "Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-762-2035 and reference code: 18.55472317.1617123562.1e6c7ac2  The "code' changes with each attempt, their T/S people have no idea what these codes mean.  Talked with 2 PNC t/s staff, both said one can only use Edge or Chrome to access account now.   HELP!!!! </p>


created: 2021-03-30T10:02:12-07:00
updated: 2021-03-30T16:26:28-07:00
title: Firefox browser will not upgrade.
tags: linux;desktop;other;firefox-520;
product: firefox
topic: other
locale: en-US
answers: 1402339;
creator: hunza
content:
<p>Firefox browser 52 is the version on my computer and was bundled with my version of the Linux operating system. I have not been able to upgrade. I was told that I might have to remove the browser and then install a later version, but Firefox, when bundled with certain versions of Linux, will not be completely removed, and then a new version of Firefox is impossible to install. I and others have experienced this in the past, so I need to simply upgrade the browser I have to at least version 57. Please give me instructions that will work. Thank you. </p>


created: 2021-03-30T09:58:37-07:00
updated: 2021-03-30T14:33:01-07:00
title: Disable refresh warning
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402302;
creator: nishanttatar
content:
<p>Hello, </p><p>Is there any way that I can disable the following warning everytime I refresh a page? <a href="https://cdn.discordapp.com/attachments/749316166878625843/826496254556373042/unknown.png" rel="nofollow">https://cdn.discordapp.com/attachments/749316166878625843/826496254556373042/unknown.png</a> </p><p>Thanks. </p>


created: 2021-03-30T09:01:33-07:00
updated: 2021-03-30T09:03:31-07:00
title: No puedo elegir un certificado digital
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: es
answers: 1402230;
creator: gmolleda
content:
<p>Tras usar un certificado digital, salgo del navegador, incluso reinicio el equipo, y si de nuevo entro en la misma página que requiere un certificado digital, no es que no me diga cual quiero usar, sino que "directamente", me coge el que usé antes. Os agradeceré vuestra ayuda. </p>


created: 2021-03-30T08:30:23-07:00
updated: 2021-03-30T09:04:48-07:00
title: Gah.Your tab just crashed.(Version87.0)
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402225;1402232;
creator: 1399183998
content:
<p>Every time when I login in <a href="http://bilibili.com" rel="nofollow">bilibili.com</a> for a few seconds , the situation on the picture appeared.Other websites are OK. It has been updated to the latest version and the Windows system has also been updated, but the issue has not been resolved. </p>


created: 2021-03-30T08:20:06-07:00
updated: 2021-03-30T09:03:34-07:00
title: URL Autocomplete
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402226;1402231;
creator: 28thpython
content:
<p>When I start typing in the Address Bar I get a few suggestions: first there are my bookmarks (one of which fills the address), then there are results from my search engine. I like that.  But let's say, for example, none of my bookmarks start with the letter 'z'. What I want to see when I type 'z' is the results from my search engine, like random popular words or sentences. Instead I receive some mainstream site that I never use, 'zooniverse dot org', followed by '-- Visit'.  Is it possible to turn that off? </p>


created: 2021-03-30T08:02:11-07:00
updated: 2021-03-30T09:24:06-07:00
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1402236;
creator: rbrtmac228
title:
I need to have firefox have a print preview inside an email service that does not provide this by default

content:
<p>Hello all,  </p><p>I have a new email provider that when printing from inside the email no print preview opens, only the old dialog box, and if I use the preview button from outside the email itself it is only a blank page, I need to have the preview work with this email service or I will have to find another email service and this is a paid,  high security email provider and want to keep it. </p>


created: 2021-03-30T08:01:41-07:00
updated: 2021-03-30T11:33:25-07:00
title: Import logins & passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402228;1402246;1402257;
creator: wehes
content:
<p>Is there a way to import the logins that I exported from Firefox Lockwise?  The import options appear to be limited to Chrome, and Microsoft browsers. </p>


created: 2021-03-30T07:53:29-07:00
updated: 2021-03-30T11:57:32-07:00
title: How do I view a list of my open tabs?
tags: desktop;macos-1015;
product: firefox
topic: firefox-options-preferences-and-settings
locale: en-US
answers: 1402239;1402243;1402268;
creator: rob.tannenbaum2
content:
<p>A few weeks ago, I had an iMac meltdown. When the repair was finished, I no longer had any of my browser history or preferences, though the tech was able to save my bookmarks. But there's one thing I can't figure out, in terms of restoring Firefox in a way that duplicates how I had it.  </p><p>At the top of a Firefox page, when multiple tabs are open, I used to have a button to the right of the most recent tab, near the + sign, that gave me a vertical list of all open tabs. That's gone, and although I've looked through all my preferences, I can't fine one that brings it back.  </p><p>Thankful for any suggestions! </p>


created: 2021-03-30T07:43:39-07:00
updated: 2021-03-30T09:20:15-07:00
title: html text not displaying correctly
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402229;1402234;
creator: cjohnsto1594
content:
<p>whenever i go onto a simple html website the text displays with what looks like a angle symbol every few letters making the text unreadable any help would be great thanks </p>


created: 2021-03-30T07:40:33-07:00
updated: 2021-03-30T12:18:28-07:00
title: Cannot access website silverdoctors.com
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402277;
creator: Falfel
content:
<p>All of a sudden I can no longer access <a href="http://silverdoctors.com" rel="nofollow">silverdoctors.com</a>.  Until very recently I was able to access on both my PC and my laptop, and now can no longer access either.  No other changes of which I am aware. </p><p>Any help is appreciated. </p>


created: 2021-03-30T07:38:17-07:00
updated: 2021-03-30T07:38:17-07:00
title: FireFox 32bit
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
creator: jaco2
content:
<p>Good morning I have a Firefox account and cannot sync it with the other computer. Does the 32bit version matter here? Before that, I had a 64bit version of the system. Please kindly reply. </p>


created: 2021-03-30T07:21:27-07:00
updated: 2021-03-30T15:35:52-07:00
title: How do I stop the page loading with information on an update which was just installed?
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402318;
creator: martin.espinoza1
content:
<p>After you install a firefox update, a page loads. Sometimes this page distracts me and I forget what I was opening the browser for. I don't care what's new even a little bit. If it was that important I'd have heard about it already from one of the news sites I visit. How do I stop the page that gives you information on the update you just installed from loading after I update the browser? I don't need to be advertised to, I already installed the update. </p>


created: 2021-03-30T07:08:58-07:00
updated: 2021-03-30T16:57:09-07:00
title: Middle click, aka wheel click, does nothing
tags: windows-7;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1402320;1402343;
creator: razmoudah1
content:
<p>I just recently upgraded to Firefox 87.0 (64-bit) for Windows 7.  Before the upgrade if I wheel clicked on a link it would open up in a new tab.  Now it does absolutely nothing.  I've even tried holding the wheel click for 10 seconds, still nothing. </p><p>I have verified the following settings in about:config; browser.tabs.opentabfor.middleclick=true middlemouse.contentLoadURL=false middlemouse.paste=false middlemouse.scrollbarPosition=false </p><p>When I was doing a search for related questions to this problem I found a user 3 years ago had a similar problem, and that they had an addition setting: middlemouse.openNewWindow=true.  This setting no longer seems to be there.  I have no idea if this setting was recently removed, and is the source of my problem, or if it was removed a while ago and my problem is the result of some other change.  I have restarted Firefox twice, and even rebooted my laptop, in an effort to fix this problem.  Nothing has worked.  Depending on what I am doing I rely on using the wheel click HEAVILY, as it is much simpler to close a tab then to hit the back button 4, 10, or 20 times to return to where I started, or if I'm trying to keep track of what links I've followed from doing a search without having to re-do the search and hope I get the exact same results (with Google I never do). </p><p>At this time I am already heavily inclined to just return to the previous version of Firefox, despite how much of a pain that will be, however this is a recently released update, so I feel I should give the devs a chance to fix any new bugs from the update.  That, and I won't have the time around work for several days, probably over a week, which makes it more practical to give the devs a chance to release a patch that fixes the problem. </p>


created: 2021-03-30T07:03:46-07:00
updated: 2021-03-30T07:10:47-07:00
title: Version87.0(64-bit)（非国内版）B站一开打就崩溃，目前其他网站正常
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402212;
creator: 1399183998
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1331107" rel="nofollow">/questions/1331107</a>]</i><br> 每次B站一打开过几秒就是图上的情况。 已经更新到最新版本，Windows系统也更新了，但是问题没有得到解决。 </p>


created: 2021-03-30T06:55:43-07:00
updated: 2021-03-30T14:56:18-07:00
title: Homepage displayed in new window
tags: linux;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1402289;1402310;
creator: jay3105
content:
<p>Hello Mozilla community! </p><p>yesterday I installed a program which installed adware (I overlooked a little checkbox). It also changed a couple of settings in my standard browser (Firefox) like the search engine etc. It also changed the homepage. I always had the homepage pointing to my YouTube feed. I changed it back to it using the about:preferences#home method. Under "Homepage and new windows" I set the homepage to my custom URL and the home button works perfectly fine. Yet when I open a new window (with ctrl+n, not a new tab!) it also displays my home page (YouTube). It has never done that before and I cannot find anything in the settings to change that. I tried looking in about:config with <em>browser.newtab</em> but didn't find anything that seemed related to my problem. A couple of weeks ago I tried Firefox Nightly and I started it up and the homepage worked fine AND it didn't display it in a new window. It only did this after it synchronized the data with my Firefox account.  Now my question is: How can I remove the the Homepage from a new window (and replace it with an empty page or the Firefox Home)? Thanks in advance for your suggestions! </p><p>Kindly Jay </p><p>p.s. I attached the Troubleshooting Information and I'm using Linux </p>


created: 2021-03-30T06:55:27-07:00
updated: 2021-03-30T07:11:40-07:00
title: Middle click, aka wheel click, does nothing
tags: windows-7;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1402213;
creator: razmoudah1
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1331097" rel="nofollow">/questions/1331097</a>]</i><br> I just upgraded to Firefox 87.0 (64-bit) for Windows 7.  After the upgrade the wheel click to open a link in a new tab isn't working.  In fact, doing a wheel click does absolutely nothing now.  I have relied HEAVILY on using wheel clicks to open links in new tabs.  In fact, depending on what I am doing I am more likely to open a link in a new tab than to just follow it, as it is easier to close a tab then hit a back button 4, 10, or 20 times to get back to where I started. </p><p>I have verified the following options in about:config; browser.tabs.opentabfor.middleclick=true middlemouse.contentLoadURL=false middlemouse.paste=false middlemouse.scrollbarPosition=false </p><p>When searching to see if others were having this problem I noticed a user from 3 years ago had this problem in the Linux version, and that they had listed an option for middlemouse.openNewWindow=true.  This option is now missing from  about:config.  I have no idea if it was in the previous version of Firefox or not, or if it being missing is the source of my problem or not.  I have restarted Firefox itself a couple of times, as well as rebooting my computer, the problem is still there. </p><p>At this point I am already highly tempted to attempt to return to the previous version of Firefox just to get this one feature back, simply because of how regularly I rely upon it.  The only reasons why I'm not at present is to ask for help fixing this problem and that I probably won't have the time around work to fight with it for several days. </p>


created: 2021-03-30T05:43:42-07:00
updated: 2021-03-30T16:21:09-07:00
title: Unable to see Unicode like normal
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402308;1402319;1402337;
creator: humptyjumpty06
content:
<p>I've been having this issue since yesterday. I haven't downloaded or done anything since recently to make me think it'd tamper with the unicode. I use a Macbook and I'm on High Sierra, but another macbook I have is on the same macOS and has firefox can see things fine. It appears now as a box with little numbers inside of it. Things like U+13083, which I'm normally able to see, don't show anymore. I tried going through Apple Support to see if the issue was about my computer, but none of the methods given solved my problem. </p>


created: 2021-03-30T04:57:14-07:00
updated: 2021-03-30T06:38:24-07:00
title: Image jump
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402209;
creator: kolajhdm
content:
<p>Hello, my Firefox has been having this screenshot for some time, what is the reason? And how should I solve it? </p><p>Thankful </p>


created: 2021-03-30T04:40:56-07:00
updated: 2021-03-30T04:40:56-07:00
title: Windows Magnifier
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: karlurbanczyk
content:
<p>When using the windows magnifier, the bookmarks up and down arrows are hiddeen (granted I have alot of bookmarks)  but I have to change my magnifier dock area from the top of the page to other places to see the top of the bookmark list.  Just wondering why this is, it does not happen to me in other browsers.   </p><p>Thanks, Karl </p>


created: 2021-03-30T04:27:08-07:00
updated: 2021-03-30T06:19:07-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402208;
creator: spencerross942
title:
IsItBullshit: Does Google purposely slow down Google and YouTube on Firefox and other non-chromium browsers to bring people to chrome?

content:
<p>Unclear. It's true that a couple years ago<a href="https://www.behangservicenederland.com/behangen-schilderen.html" rel="nofollow">,</a> A Mozilla employee found that YouTube loaded 5x slower on Firefox than Chrome. This was due to Google updating YouTube which relied on an interface which was implemented in Chrome (but not in other browsers). What's unclear is if they were just optimizing for Chrome or deliberately slowing down everything else. Speaking as a software engineer, these kinds of things are very easy to overlook or do unintentionally - there are so many different browsers and bowser versions out there, optimizing for all of them is tough and so it's possible that Google optimized for Chrome and tested to make sure stuff still worked on Firefox, Safari, Edge, etc, but didn't do rigorous performance testing on those browsers. However Google is a big company with many arms and lots of resources so it's hard to say for certain. </p>


created: 2021-03-30T04:17:40-07:00
updated: 2021-03-30T04:17:40-07:00
title: How to Earn from a Website or Blog if have a good organic traffic on a Blog?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: getroutertable1
content:
<p>Hey there, </p><p>I have a Website and have good traffic on it whose name is <a href="https://getroutertable.com/" rel="nofollow">getroutertable</a> I want to know that how may I earn a better income from it? It is on the first page of google search results. All the SEO activities are implemented on it. Guide Me Thanks. </p>


created: 2021-03-30T03:50:47-07:00
updated: 2021-03-30T03:50:47-07:00
title: Can't access aol games. Suddenly happened
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: twinnie184
content:
<p>When I try to access aol games, I get the message " This content is not available due to your privacy preferences" This has happened suddenly and i haven't changed my privacy preferences recently. I have been able to access the games with no problem for years </p>


created: 2021-03-30T03:48:28-07:00
updated: 2021-03-30T15:53:49-07:00
title: Firefox recent highlights disappeared after update in (manjaro - pop_os - Ubuntu )
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402321;1402331;
creator: mostaahnaw
content:
<p>'<em>Hi firefox community</em>  i ve been using <strong>firefox</strong> since it's launch day and one of its feature i love is the <strong>recent highlights</strong>, it's make navigation easier for me, the last couple of days i updated firefox to the latest version and noticed that recent highlights <strong>disappear</strong>. my question is, is this happened to every one or just for me? i've also tried to check other distro's (<strong>pop os - Manjaro</strong>) and the problem is the same as in my <strong>Ubuntu</strong> machine </p>


created: 2021-03-30T03:45:41-07:00
updated: 2021-03-30T03:45:41-07:00
title: Mozilla/cloud security
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: pavel.kaspar.prague
content:
<p>Reading the terms of cloud service made me think deeper. </p><p>And my question is, how complex is the mozilla/cloud code and how properly the code is tested and discussed, and how much is the probability of flaw lowered (by any directives, or whatever). Or maybe better question, if there is a consensus, that the security things are well solved and the risk potential is exclusively on the side of the end user. </p><p>Thank you very much in advance. Pavel </p><p>( "YOU BEAR THE ENTIRE RISK AS TO SELECTING THE SERVICES FOR YOUR PURPOSES AND AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES, INCLUDING WITHOUT LIMITATION THE RISK THAT YOUR CONTENT IS DELETED OR CORRUPTED OR THAT SOMEONE ELSE ACCESSES YOUR ONLINE ACCOUNTS. THIS LIMITATION WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY." </p><p>(source: "[<a href="https://www.mozilla.org/en-US/about/legal/terms/services/|Terms" rel="nofollow">of cloud service</a>]" – "10. Disclaimer; Limitation of Liability") ) </p>


created: 2021-03-30T02:55:14-07:00
updated: 2021-03-30T02:55:14-07:00
title: Did Not Connect: Potential Security Issue
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: anikamobilemultimedia
content:
<p>Firefox detected a potential security threat and did not continue to <a href="http://www.google.com" rel="nofollow">www.google.com</a> because this website requires a secure connection. </p><p>What can you do about it? </p><p><a href="http://www.google.com" rel="nofollow">www.google.com</a> has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. </p><p>The issue is most likely with the website, and there is nothing you can do to resolve it. </p><p>If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem. </p>


created: 2021-03-30T02:24:44-07:00
updated: 2021-03-30T02:24:44-07:00
title: Facebook and other websites sometimes not loading
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: zanxion72
content:
<p>Query OCSP responder servers causes a hell of problems. When enabled many sites fail sometimes to fail until you close and re-open the browser. Disabling this fixes that nerve mangling issue. Firefox has serious quality issues and this is one of them. </p>


created: 2021-03-30T02:12:48-07:00
updated: 2021-03-30T13:50:22-07:00
title: New printer dialogue
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1402206;1402292;
creator: andrew-miller
content:
<p>When using the new printer dialogue box, the print comes out at quarter size - A6 size on A4 paper. How can this be corrected, so it prints at normal size? </p>


created: 2021-03-30T02:03:33-07:00
updated: 2021-03-30T02:03:33-07:00
title: "Ver lista de Pocket" ha desaparecido
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: es
creator: eduardo.fornies
content:
<p>Al menos desde que actualicé a Firefox 87.0 la opción "ver lista de Pocket" no está disponible en los menús de Firefox para Windows 10. Sí tengo Pocket activado en el navegador, pues veo su icono en la barra de direcciones, y tengo su cuenta activa. </p>


created: 2021-03-30T01:26:46-07:00
updated: 2021-03-30T01:51:29-07:00
title: When will TLS1.0 and TLS1.1 support completely end?
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402179;
creator: manu.warrier
content:
<p>I have a private network where a server still uses TLS1.0. Users currently have an option to continue to use the site by enabling support for TLS1.0/1.1.  It will be a few months before we can migrate off the current server. </p><p>How long will this feature be supported where users can still access servers on old TLS? </p><p>Regards, Manoj </p>


created: 2021-03-30T00:44:44-07:00
updated: 2021-03-30T07:26:38-07:00
title: görgetés a lapok között
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: hu
answers: 1402178;1402216;
creator: bessenyeig
content:
<p>Sziasztok, </p><p>Frissült tegnap a windowsom, és azóta a firefoxban megszünt vagy kikapcsolódott az a funkció, hogy a megnyitott lapok között, oldalirányban tudjak görgetni. Jelenleg csak a nyilakkal lehet lépkedni, illetve van egy legördülő sáv, az összes nyitott lappal és ott lehet választani. Hogy lehet a görgetést aktiválni? </p>


created: 2021-03-30T00:44:24-07:00
updated: 2021-03-30T12:08:30-07:00
title: multiple password management
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402188;1402240;1402242;1402271;1402273;
creator: ssjouhal
content:
<p>I visit sites which require password changes on a regular basis and each time I do this I save the login details in Firefox. </p><p>Now I have sites where over 20 login options are displayed. </p><p>I want to delete all of the expired login combinations but when I try to manage the passwords I only have the latest (correct) combination displayed. </p><p>How do I prune my password lists to remove obsolete details but retain the current ones? </p><p>Can this be done by exporting the list, editing it externally and then re-importing? I don't want to try and then lose this useful feature. </p>


created: 2021-03-30T00:36:09-07:00
updated: 2021-03-30T00:36:09-07:00
title: Acess to web mailbox
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: simogerau
content:
<p>Hello. When I open firefox, Iget the cover page of Orange. When I try to reach my mail box,I get a white page I use the latest version of Firefox on my PC under windows 10 I can get my mai box when using another search site. best regards. </p>


created: 2021-03-29T23:35:38-07:00
updated: 2021-03-29T23:35:38-07:00
title: Firefox on Mac Dark Mode dialogue box colors difficult to see
tags: desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: richard106
content:
<p>Hi, </p><p>I am using Firefox on an M1 Mac Mini running in Dark Mode. I am having trouble with Firefox dialogue boxes, e.g. when selectin to remove an extension from Firefox, that the Continue button is almost impossible to see. See attached screenshot. </p><p>If I click on the desktop, the button becomes visible, but when Firefox has the focus, the image is as shown. It does not seem to matter which theme is running, and is the same if I switch the Mac tro light mode.  </p><p>Can anyone help as I cannot find any way to change this behaviour. </p><p>Regards, Richard </p>


created: 2021-03-29T21:23:16-07:00
updated: 2021-03-29T22:01:57-07:00
title: Cannot Browse despite having internet connection
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1402166;
creator: karl.wearne
content:
<p>Firefox will no longer loads any webpages. I uninstalled and installed again and it worked for a few hours and then again stopped loading pages. I am now using Microsoft Edge since last night and it works perfectly. I have checked in Bitdefender and Firefox is approved on my system. My internet connection is working fine on my tablet just not a my laptop. </p>


created: 2021-03-29T20:42:39-07:00
updated: 2021-03-30T15:40:44-07:00
title: Incessant Update Notifications
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1402322;
creator: kinggeorgewhatever
content:
<p>I want to find out how to stop incessant update notifications on a MacBook Pro. Respectfully, please no lectures about just going ahead and updating or how I should keep my browser updated. We all make personal choices about how we want to manage our technology. I googled this first and found so many other people asking the same question, but no firm solutions. As you know, in preferences I have the option to allow automatic updates or to first be asked before updating, but it's a Morgan's Fork. If you don't allow automatic updates  - which is out of the question - then they are going to bug the pee out of you until you update. That makes me dig my heels in deeper. Either I find a way to turn off these annoying notifications or I am done with Firefox. Any assistance will be greatly appreciated. </p>


created: 2021-03-29T20:26:46-07:00
updated: 2021-03-29T22:07:42-07:00
title: How do I remove the "email image..." option from the context menu?
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1402169;
creator: phantomdotexe
content:
<p>How do I remove the "email image..." option from the context menu? There are some technical solutions people are posting that involve a lot of editing and I don't really understand them at all.  </p><p>There are also some links to extensions that have been since removed. </p>


created: 2021-03-29T19:49:57-07:00
updated: 2021-03-30T11:59:28-07:00
title: Blocked Download wont go away.
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402189;1402210;1402270;
creator: rlitzner
content:
<p>I have persistent spam-ware type download that wont go away. I have deleted it but every time I restart Firefox it comes back and pops up saying "This File may harm your Computer" but i can't complete the download or remove it permanently. i have tried uninstalling and reinstalling Firefox several times and it has not worked how can i get rid of this? Thank you OSX Firefox V87.0 64-bit </p>


created: 2021-03-29T17:18:58-07:00
updated: 2021-03-30T15:46:55-07:00
title: Signing In
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1402327;
creator: cckeefe
content:
<p>I switched to Firefox as my browser a few days ago and I am so tired of signing to Firefox and gmail and all my other favorites sites EVERY time. Why doesn't Firefox remember me? </p>


created: 2021-03-31T16:45:41-07:00
updated: 2021-03-31T16:45:41-07:00
title: Widevine Content Decryption Module will not install
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: justin1018
content:
<p>Hi, </p><p>I had to delete all my profiles and completely reinstall Firefox because Firefox was not changing the color of previous websites to purple no matter what I tried. I thought I could delete the profiles and create a brand new one to start over fresh. </p><p>After reinstalling Firefox (latest version) I have run into a problem where under &lt;about:addons&gt; &lt;Plugins&gt; it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google Inc. will be installed shortly". </p><p>This message won't go away and Widevine will not be installed at all. I cannot browse and Netflix, Hulu, HBO Max etc.  </p><p>I have tried unchecking and checking the &lt;Play DRM-controlled content&gt; under &lt;about:preferences&gt; which does not work. </p><p>I have also tried going to this (link)<a href="https://github.com/mozilla/gecko-dev/blob/fccedb8262e05f19c40582683e64b1043f7b3ed0/toolkit/content/gmp-sources/widevinecdm.json" rel="nofollow">link</a> and manually installing it but the webpage for my OS's .zip file won't load for me. </p>


created: 2021-03-31T16:44:21-07:00
updated: 2021-03-31T16:44:21-07:00
title: Problema con el cursor sobre los textos en Firefox para Linux
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: es
creator: eviez.ve
content:
<p>Saludos... </p><p>El problema que encontré es que al hacer click sobre textos de cualquier web se muestra el cursos de edición, tal como el que aparece en el cuando donde estoy escribiendo esto. Pasa en cualquier texto y eso evita que se pueda desplazar por la página usando el teclado porque solo se mueve ese cursor. Solo pasa cuando se inicia sesión. </p><p>Lo que que intenté: </p><p>- Actualizar Firefox - Reinstalar completamente - Probar en otro sistema operativo (KDE Neon y en Ubuntu, en ambos pasó lo mismo). - Restablecer Firefox - Desinstalar extensiones y probar una a una a ver si alguna causaba el problema. </p><p>¿Qué puedo hacer para solucionarlo? </p><p>Gracias. </p>


created: 2021-03-31T16:40:44-07:00
updated: 2021-03-31T16:40:44-07:00
title: Firefox on Mac will not connect to AOL. Other browsers work fine. Have cleared cache. Help...
tags: desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: taraco
content:
<p>Firefox on Mac will not connect to AOL. It is the latest version. Other browsers work fine. Have cleared cache. Help... </p>


created: 2021-03-31T16:24:39-07:00
updated: 2021-03-31T16:24:39-07:00
title: Browser went back in time?
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: devinkmatlock
content:
<p>Sorry for the confusion but I need help! My computer just crashed, and after it restarted I opened FF again, and it opened up my windows and tabs where I left off like normal, except 1 of them (the one i was most recently using) opened back up the tabs I had open probably around a month ago, instead of the ones I was just using. To make it worse, they're not in my history either. The other windows are fine with their current tabs, but this one that I was using for work just decided throw itself back in time, and I need to know if there's some way I can recover the closed tabs? </p>


created: 2021-03-31T16:14:41-07:00
updated: 2021-03-31T16:46:19-07:00
title: Unable to download anything
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402515;
creator: tyler.fiske00
content:
<p>I am unable to download anything using Firefox.  I have tried everything listed in this article: <a href="https://support.mozilla.org/en-US/kb/cant-download-or-save-files" rel="nofollow">https://support.mozilla.org/en-US/kb/cant-download-or-save-files</a> </p><p>Nothing has worked; starting in Safe Mode; clearing my cache; disabling all addons; disabling my firewall; disabling my antivirus; even reinstalling. </p><p>I can download using other browsers just fine, but not Firefox for a reason I cannot figure out. </p>


created: 2021-03-31T15:52:23-07:00
updated: 2021-03-31T15:52:23-07:00
title: Add-on icons in right-hand corner have all disappeared.
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: richardr1066
content:
<p>All of the add-on icons in the right-hand corner have disappeared. I want to have them back. But turn on, turn off toolbars doesn't fix anything. Customize toolbars doesn't show any of the icons. There's no help for this that I can find; it's hard to even find the terminology in order to describe it. Add-on bar? Is it turned off or hidden or nonfunctional? </p>


created: 2021-03-31T14:57:28-07:00
updated: 2021-03-31T14:57:28-07:00
title: HTTPS-only exception list
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Neybar
content:
<p>I have enabled HTTPS-only to everywhere.   </p><p>Unfortunately I have a site that I need to use for work.  The site is only available over a VPN, so security isn't a huge concern to the site operators.  </p><p>The really unfortunately part is that the webserver seems to be poorly configured.  So if I go to "<a href="https://dumb-work-url.com" rel="nofollow">https://dumb-work-url.com</a>" then it resolves, but then just shows me a 404 error.  I really need just vanilla "<a href="http://dumb-work-url.com" rel="nofollow">http://dumb-work-url.com</a>" to work.  As far as I can tell the override option that is on the padlock only works if I land on the functioning page.   </p><p>I can disable HTTPS-only, and then go to the site, but then the padlock doesn't give me the option to disable HTTPS-only for just that website.  I'd really rather keep HTTPS-only on all the time since I'll need to be visiting this site quite a bit. </p><p>I need a way to add this url to an HTTPS-only "off" exception list before I visit it.  Is there a way to do that? </p><p>on the https site, I turned off HTTPS-only (under the padlock), but that setting either isn't working, or isn't applying to the http version. </p>


created: 2021-03-31T14:46:43-07:00
updated: 2021-03-31T14:46:43-07:00
title: FF + Mac Big Sur mismatch
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: maveet
content:
<p>I've recently upgraded to Big Sur OS. Not a good experience: all my data disappeared. It took weeks with Apple techs to get things to work. But once restored, Firefox had number of issues. Pages reloaded after restart that I'd closed days ago. Many extensions no longer work. When I finally sat with a local Apple tech, his explanation was that the switch by Apple from 35 bit to 64 meant there's an incompatibility. (or 64 to 35??) So I've had to move to Safari. There are many many features I miss in Safari. Is there some other solution that would make FF work for me? I guess I could try again, and test the extensions one by one to see if I can find what's causing the problem? thanks very much. </p>


created: 2021-03-31T14:32:48-07:00
updated: 2021-03-31T14:32:48-07:00
title: Browser is under remote control
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: DeeJay1
content:
<p>marionette.enabled is set to "False" but the browser still has the obnoxious orange address bar with the robot head providing the message Browser is under remote control.  I did nothing to turn on this feature, and I want it off. Help! </p>


created: 2021-03-31T14:30:17-07:00
updated: 2021-03-31T14:30:17-07:00
title: UNABLE TO GET INTO MY ACCOUNTS!!!
tags: desktop;sync;mac-os-x-109;
product: firefox
topic: sync
locale: en-US
creator: barbara.lawrence83
content:
<p>HOPE SOMEONE OUT THERE CAN TELL ME WHY FIREFOX IS NOT LETTING ME IN TO MY ACCOUNTS.  THANKS!!! </p><p><em>duplicate. <a href="https://support.mozilla.org/en-US/questions/1331265" rel="nofollow">https://support.mozilla.org/en-US/questions/1331265</a></em> </p>


created: 2021-03-31T14:27:01-07:00
updated: 2021-03-31T14:27:01-07:00
title: UNABLE TO GET INTO MY ACCOUNTS!!!
tags: desktop;sync;mac-os-x-109;firefox-780;
product: firefox
topic: sync
locale: en-US
creator: barbara.lawrence83
content:
<p>NOTHING ABOUT FIREFOX SEEMS TO WORK FOR ME!  I NEED TO GET INTO MY ACCOUNT URGENTLY!!!  I AM SICK OF NOT BEING ABLE TO TAKE CARE OF MY AFFAIRS!!!  E-MAIL IS VERY IMPORTANT, ESPECIALLY WHEN ONE IS HANDICAPPED. SURE WOULD LIKE TO KNOW WHAT I CAN DO TO SOLVE MY PROBLEMS ASAP!!!  THANKS! </p><p><em>duplicate. <a href="https://support.mozilla.org/en-US/questions/1331265" rel="nofollow">https://support.mozilla.org/en-US/questions/1331265</a></em> </p>


created: 2021-03-31T14:25:51-07:00
updated: 2021-03-31T14:25:51-07:00
title: Updated firefox and now all my passwords are gone
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: willoughbyrun
content:
<p>I updated my Firefox browser and now all my saved passwords (and usernames) are gone.  I can't log in to most websites and need to pay bills, argh! </p>


created: 2021-03-31T14:19:38-07:00
updated: 2021-03-31T14:19:38-07:00
title: UNABLE TO GET INTO MY ACCOUNTS!!!
tags: desktop;sync;mac-os-x-109;
product: firefox
topic: sync
locale: en-US
creator: barbara.lawrence83
content:
<p>I HAVE FOLLOWED FIREFOX INSTRUCTIONS, BUT STILL NOT ABLE TO GET INTO MY ACCOUNTS!!!  WHAT ELSE CAN I DO?  IF I TRASH FIREFOX WILL I BE ABLE TO FIND MY PREVIOUS ACCOUNTS TO GET INTO MY FILES AND E-MAILS???  THANK YOU FOR PROMPT REPLY!!! </p>


created: 2021-03-31T13:56:53-07:00
updated: 2021-03-31T13:56:53-07:00
title: Hyperlink Failure in Firefox 87
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: ehrich1
content:
<p>&lt;title&gt;Failure Example&lt;/title&gt;    If dir is a valid subdirectory of the current directory, the hyperlink fails in Firefox 87.  Firefox 86 is ok.  </p><hr><p>  <a href="dir/xyz.html" rel="nofollow"><b>Hyperlink Failure</b></a>text    </p>


created: 2021-03-31T13:34:37-07:00
updated: 2021-03-31T13:34:37-07:00
title: how to get unlockwd
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: amysterie
content:
<p><strong>bold text</strong>i have been locked for the last time if it happens again i will havve to find something else  my email shows there was no nothing sent to it from firefox but they locked it </p>


created: 2021-03-31T12:51:41-07:00
updated: 2021-03-31T13:25:35-07:00
title: Restoring open tabs from previos sessions
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402492;
creator: sir_alvaro
content:
<p>Recently when my computer shuts down (my battery is dying so it happens often) and the previous session are restored, they are not from my previous session <em>per se</em>, they are from an older session.  What can I do for this to stop happening? </p><p>Thanks in advance </p>


created: 2021-03-31T12:32:53-07:00
updated: 2021-03-31T12:45:05-07:00
title: Custom URL option won't work
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1402486;
creator: graphicdesigneye11
content:
<p>Trying to set a custom domain name for my site name as <a href="https://graphicdesigneye.com/" rel="nofollow">Graphic Design Eye</a>. In that pop-up window, where you suppose to select either "use 3rd party domain"  or "buy a domain", I select 3rd party and click next... And nothing happens. You can click and click, try different computers, nothing works. I can't get to the next step. Looks like the browser wants you to buy a new domain instead.. any suggestions? Thanks in Advance </p>


created: 2021-03-31T12:27:08-07:00
updated: 2021-03-31T12:27:08-07:00
title: Accessing iMac microphone
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: skipb48
content:
<p>I have a new iMac running macOS Big Sur 11.2.3 and I'm using Firefox 87.0. My built in mic works for Apple apps, but not for Firefox or Thunderbird and when I go to System Preferences&gt;Security and Privacy&gt;Privacy&gt;Microphone I only get a message that the apps requesting access will appear here. None appear! Is there a way to get these apps to request access to the mic?? </p>


created: 2021-03-31T12:14:30-07:00
updated: 2021-03-31T13:26:55-07:00
title: Bookmark import from Firefox Sync.
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1402493;
creator: e.pasts1
content:
<p>Hi, I have a probem. My PC broke down. I lost all my data. After i reinstaled Firefox on my pc and Connected it to Sync, i was not able to get my bookmarks back. I see them on my phone under - Bookmarks - Desktop Bookmarks, but i can' t see them on my PC. I tryed to sync them, but nothing. I remember that when this happened last time, i just loged in and got all my bookmarks back, but now i have lost half a day, but got nothing out of it.... </p>


created: 2021-03-31T11:09:31-07:00
updated: 2021-03-31T11:09:31-07:00
title: Full screen mode not working on mac
tags: mac-os;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: kwedoff
content:
<p>Hello,  </p><p>When I go full screen mode on firefox (version: 87.0 64 bit) and mac (version: Big Sur 11.2.3) both the top and bottom apple tool bars go away (which I want to happen) but the firefox search bar and bookmarks are still there on top.  </p><p>When I go FS on my windows computer, the full web page displays and then when I hover op top the firefox search bar pops down until I hover off it, this is what I want to happen on my mac!  </p><p>See attachment of firefox search bar staying while in FS mode and please help! Thank you for your time.  </p><p>-Kyle </p>


created: 2021-03-31T10:46:15-07:00
updated: 2021-03-31T11:59:45-07:00
title: Why can't I use right click menu in Alert Dialog?
tags: desktop;other;windows-81;firefox-810;
product: firefox
topic: other
locale: en-US
answers: 1402457;1402464;1402469;1402475;1402481;
creator: Chaperon
content:
<p>Why can't I use right click menu in Alert Dialog? I select the text in an alert dialog but when I press right click the menu will not show up. I works in Chrome. Why not in Firefox? Any way to have it work? </p>


created: 2021-03-31T10:38:50-07:00
updated: 2021-03-31T11:00:59-07:00
title: Downlod file missing
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402459;
creator: mtanjil182
content:
<p>Hlw Mozilla, I have facing a problem with my download file . Today i download a very important file but i didn't find that file. Can you give me that file or how can i get that file ? </p><p>Note: There is no way for download that file again . </p>


created: 2021-03-31T10:24:28-07:00
updated: 2021-03-31T11:11:37-07:00
title: bookmark sidebar disappeared and no option to restore
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402455;1402462;1402468;
creator: MotherM
content:
<p>This morning I closed my bookmarks sidebar to frame open windows better.  Now there is no option to restore it.  Help please, as this is my best organization for web browsing.  Thank you! </p>


created: 2021-03-31T10:19:43-07:00
updated: 2021-03-31T10:19:43-07:00
title: Site Access Rejected
tags: linux;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: robweir
content:
<p>I have been rejected from some of my critical banking sites at certain times when I try to logon.  I am using Version 87.0 64Bit on Fedora.  I am using a VPN and it may not be related to the Browser.  How can I determine what is causing my problem.  I can usually get there on a different browser but I prefer mozilla. </p>


created: 2021-03-31T10:12:11-07:00
updated: 2021-03-31T13:18:25-07:00
title: Making donations or purchase via PayPal
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402482;1402490;
creator: jrt47
content:
<p>When I try to make a payment or a donation from an organization or a business and I want to use my PayPal account, it circles but never connects me to PayPal. </p>


created: 2021-03-31T10:11:45-07:00
updated: 2021-03-31T10:33:16-07:00
title: In browser audio recordings are being cut off when using Firefox 87
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402451;
creator: joshua.wild
content:
<p>We have noticed that since Firefox 87 was released, audio recordings made in the browser are being cut off.  After recording for up to 3 minutes, the recorded preview of the file seems to be cut off.  A 3 minute recording would yield a 39 second preview, whereas a 1.5 minute recording yielded a 15 second preview.  The file it seems is only recording a much smaller segment of audio from what is intended. </p><p>Is there a known bug recorded for this problem? </p><p>Thanks, Josh Wild </p>


created: 2021-03-31T09:52:11-07:00
updated: 2021-03-31T10:35:12-07:00
title: Automatically switching tabs when I middle-click
tags: windows-7;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1402453;
creator: Craft965
content:
<p>This is a difference I noticed when changed from Chrome to Firefox. When I search something in the search bar, and instead of pressing enter I middle-click on a predicted text, it automatically switches to that new tab, deleting all my text when I go back to the initial tab. Here is something similar to my problem: <a href="https://support.mozilla.org/bm/questions/915873#question-reply" rel="nofollow">https://support.mozilla.org/bm/questions/915873#question-reply</a>  Is there a way to fix this? You can try for yourself and see the difference between Firefox and Chrome. I want to open multiple tabs without having to retype the question again. </p>


created: 2021-03-31T09:39:35-07:00
updated: 2021-03-31T10:25:21-07:00
title: Open some special PDF-Files in FF with a non-standard program
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1402436;1402449;
creator: Skeptiker
content:
<p>My FF is set so that PDF files are downloaded automatically. In principle, this should remain that way. Now, however, I would like a few PDF files <strong>from my own disk</strong> to be opened directly instead. I have thought up a workaround for this - which unfortunately (STILL?) doesn't work properly: </p><p>1) The files in question (so far only one, as a test) are renamed *.PXX. 2) In Win I have defined that these *.PXX files should NOT be opened with my generally used PDF programme, but with Adobe Acrobat. This WORKS. 3) Now I had to define in FF that PXX should be treated differently from PDF. I haven't managed to do that yet - the files are still written to the download folder - RENAMED *.PDF 4) Meanwhile I found some (as far as I know) "unused" extensions in FF, amog them *.IRC. So, I renamed my *.PXX-file *.IRC and defined in FF that *.IRC-files should be opend by Adobe Acrobat. 5) NEVERTHELESS - disregarding this definition - the *.IRC-files are NOT opened but "downloaded" to the download-folder AND renamed *.PDF </p><p><strong>Does anyone haven an idea?</strong> </p>


created: 2021-03-31T09:07:04-07:00
updated: 2021-03-31T09:07:04-07:00
title: Pop up ads
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: jay.moldow
content:
<p>Computer windows 10 home 64 bit Version 87.0 no longer blocks pop up ads on my computer as previous versions did. Was this feature removed? Thanks Jay </p>


created: 2021-03-31T09:02:49-07:00
updated: 2021-03-31T09:02:49-07:00
title: Problemas para reproducir vídeo de plataformas de streaming
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: es
creator: ojanniel
content:
<p>Saludos! </p><p>Tengo problemas para reproducir video de PrimeVideo y Netflix, en ambas plataformas me dicen que tiene que ver con el navegador; en PrimeVideo me apareció que Firefox estaba instalando complemento necesarios para poder reproducir y en Netflix me aparece la leyenda de error HTML5 y al buscar ayuda también adjudica el error al navegador. </p><p>¿Alguien me podría orientar en qué podría hacer para solucionar? ¿o debo esperar a que Firefox solucione? </p>


created: 2021-03-31T08:48:36-07:00
updated: 2021-03-31T11:14:46-07:00
title: Just a simple grouse (had to change the last word so the PC police wouldn't get upset)
tags: windows-7;desktop;cookies;firefox-870;
product: firefox
topic: cookies
locale: en-US
answers: 1402470;
creator: oldgreyguy1
content:
<p>Directed at the goomers who write the software  </p><p>So, having been with Firefox since the end of Netscape Navigator... I have had one major irritation that is as follows: </p><p>Why is it not possible to simply save a cookie somewhere in a little piggy vault, and forgoing any other setting, and will save that cookie (specifically my banking cookies). </p><p>And be able to clear other data when closing the browser without losing said cookie(s) </p><p>no need for response, I am not interested in reading another, well, check a, but not b, or if you use r, then uncheck x.... I am not out to recreate a bomb, just wanted to simply get into my bank </p><p>Bill </p>


created: 2021-03-31T08:43:53-07:00
updated: 2021-03-31T09:16:09-07:00
title: Firefox Blocking Allowed Pop-Ups After Update
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402431;
creator: awakenedvc
content:
<p>We run Firefox on all our clerk computers at the public library where I work. Since the most recent update, our online circulation website which we use to check out books, receives a pop-up blocked message every time we try to print a hold receipt for an item. The website has always been added as an exception to our pop-up blockers, and until just after the most recent update, the blocker had no problem allowing the website through. Now it does. I have tried clearing the browser caches, removing and adding the website to the exceptions list again, and restarting the browser, as well as adding different variations of the website to the exceptions list. In the end, we just had to turn the pop-up blockers off. I searched online for anyone else who had this issue, but the ones I found dated back to 2014-2015, and the solution they came up with no longer seems to exist in the Firefox settings. So I'm hoping to find an answer here! Thanks. </p>


created: 2021-03-31T08:09:51-07:00
updated: 2021-03-31T08:09:51-07:00
title: Any way to make notification pop ups display longer/ until I manually close them?
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: czw
content:
<p>I want to read every notifications, but I get alot at the same time and many disappear unread </p>


created: 2021-03-31T08:09:15-07:00
updated: 2021-03-31T08:09:15-07:00
title: Bug in Firefox
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: kaman7580
content:
<p>I use Ubuntu 20.10 on my PC. I use Firefox as my daily browser. There is a bug most probably because of which the title text (the tooltip) which appears upon hovering the mouse pointer over some page element remains visible even when I switch applications. It is removed only when I take my mouse pointer again on that tooltip. At that moment it disappears. Otherwise, it remains as it is even though it is a different application. </p>


created: 2021-03-31T07:59:38-07:00
updated: 2021-03-31T07:59:38-07:00
title: Mouse wheel going back to previous page
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: ddenby
content:
<p>When I scroll (mouse wheel) to the top of a web page Firefox will occasionally jump back to the previous URL.  I have looked for answers as to how to stop the scroll wheel from going back in history when the top of the page is reached, but I have not found anything that works. </p><p>Can anyone tell me how to stop the scroll wheel from going back to the prior page when just scrolling to the top of the current page? </p>


created: 2021-03-31T07:59:29-07:00
updated: 2021-03-31T07:59:29-07:00
title: Firefox 87.0 sceen won't stop shaking
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: jbwr66
content:
<p>Firefox 87.0 sceen won't stop shaking and stablize, forcing a FF quit each time I try to use it. </p>


created: 2021-03-31T07:57:30-07:00
updated: 2021-03-31T07:57:30-07:00
title: web site https://rendez-vous.autosecurite.be/home/
tags: linux;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: ac.toussaint
content:
<p>hello when you go on this site ...https://<a href="http://rendez-vous.autosecurite.be/home/" rel="nofollow">rendez-vous.autosecurite.be/home/</a>       it is impossible to put the number ...or whith google chrome we can do it !! thanks for your return i contact also the people of this web André Toussaint from belgium </p>


created: 2021-03-31T07:55:18-07:00
updated: 2021-03-31T09:59:47-07:00
title: Armenian fonts
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402441;
creator: govivafood
content:
<p>After the latest Mozilla browser update, the Armenian font/text is not visible in a normal way as before. It looks much smaller and the font is different, narrower and less vivid. And playing with "Language and Appearance | Fonts and Colors" in Settings does not help... Please help resolve. </p>


created: 2021-03-31T07:43:42-07:00
updated: 2021-03-31T07:43:42-07:00
title: keypress event on jquery is not triggered for accesskeys
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: preethibaskar28
content:
<p>keypress event is not triggered for parent screen  while pressing the access key (alt+shift+accesskey)once coming back from child screen using jquery on firefox. I tried with the following version of jquery - 3,4, 3.5 and 3.6 also. </p>


created: 2021-03-31T06:58:59-07:00
updated: 2021-03-31T13:29:24-07:00
title: Firefox recently started to constantly freeze
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402417;1402429;1402495;
creator: hagamablabla
content:
<p>Starting about a week ago, Firefox has had periods where it would freeze for about 5 seconds, followed by working normally for about 10 seconds. In between cycles of freezing, there would also be periods where it functioned normally.  The freezing doesn't seem to be triggered by anything specific. It happens when I'm scrolling, typing, or even sometimes when I'm doing nothing at all on a page. This also happens whether or not I have other programs open that could be slowing things down. According to task manager, I have plenty of spare CPU and RAM when it happens. I've tried turning off hardware acceleration, recreating the places file, and checking session restore as per <a href="/en-US/kb/firefox-hangs-or-not-responding" rel="nofollow">this help article</a>. It has also happened after restarting Firefox, so it shouldn't be a problem with that. </p>


created: 2021-03-31T06:55:10-07:00
updated: 2021-03-31T07:17:17-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402418;
creator: ssshaheer
title:
Firefox is not opening, and will not show any error message or anything and just automatically shuts down

content:
<p>Hi, my firefox has been basically closing itself immediatally after I open it. When I restarted my computer, it finally showed me a message. It said that I could either go into safe mode and trouble shoot or refresh my firefox, deleting everything. So, I first went with going into safe mode, and as soon as the firefox safe mode tab opened, it closed itself again! So, I went to refresh because that was the only other option, and even after I refreshed, the firefox browser still closed itself. I scanned my computer for malware or viruses using two seperate malware detection programs, (Kaspersky Endpoint Security 10 for windows, and I used Malwarebytes' Anti-Malware). I have tried using google, however I am having the same exact problem with google as well! Please, someone help, I need this to log into my live sessions at my cyber school. I wish I could add images but the tab always blinks away after a second, and I'm not fast enough to get a picture of it. </p>


created: 2021-03-31T06:47:08-07:00
updated: 2021-03-31T06:47:08-07:00
title: Display Bug
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: sepanta.gharib
content:
<p>Hi, </p><p>Unfortunately, I have trouble displaying web pages in my Firefox browser. Most of the time the screen is getting small and surrounded by a black box. This bug is very boring. See the attached image. What could be the problem? </p><p>Thanks. </p>


created: 2021-03-31T06:35:26-07:00
updated: 2021-03-31T09:58:25-07:00
title: Move profile with extensions
tags: linux;desktop;download-and-install_1;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402439;
creator: primabris
content:
<p>Hi! I am trying to move FF profile with saved data such as extensions (anti-captha). Tried just copy a profile folder but not successful.   It is not contains folder "extensions". Please help! </p>


created: 2021-03-31T06:19:22-07:00
updated: 2021-03-31T06:19:22-07:00
title: Alternative search engines don't appear
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: crogerblair1
content:
<p>Recently, I had to uninstall and reinstall Firefox. When I clicked on the address/search box, I used to see  a  line like "search with" followed by a list of my alternative search engines; now, when I click on the box, I see the "search with" heading, but no search engine icons. How do I get them back? </p>


created: 2021-03-31T05:55:37-07:00
updated: 2021-03-31T09:53:14-07:00
title: Firefox crashes on startup
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402407;1402420;1402437;
creator: skyez.off
content:
<p>I have a problem since this morning When i run mozilla i have to wait 5~6 seconds for something to happen (instead of half a second) but firefox still won't launch, instead a "safe mode of mozilla" window opens but closes instantly. how can I settle this problem? </p>


created: 2021-03-31T05:39:11-07:00
updated: 2021-03-31T05:39:11-07:00
title: Cannot access or display my own domain website in Firefox
tags: desktop;other;escalate;certificates;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: darren.williamson3
content:
<p>I hope someone can help me with this problem. I own the domain "<a href="http://cpaaffiliatesnetwork.com" rel="nofollow">cpaaffiliatesnetwork.com</a>" and the site serves as my business site and access to my business network platform. The site is SSL secured and the SSL certificate was renewed in February 2021 for 1 year. Since the SSL renewal, I started having issues accessing the site from any browsers installed on this computer (Edge, Firefox &amp; Chrome). I have now managed to fix the display issue in both Edge &amp; Chrome through clearing cache / history, BUT, I have tried the same with FF with no success. I have also tried uninstalling and reinstalling Firefox, but, still receive the error below for any attempt to access the site: Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.cpaaffiliatesnetwork.com" rel="nofollow">www.cpaaffiliatesnetwork.com</a>. Peer’s Certificate has been revoked. </p><p>Error code: SEC_ERROR_REVOKED_CERTIFICATE </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre> <p>All external people i have asked to check the site have confirmed it works fine for them, but, it will not work for me. Hoping someone has a suggestion many thanks in advance :) </p>


created: 2021-03-31T04:48:48-07:00
updated: 2021-03-31T04:48:48-07:00
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: pnoland
title:
Message: TypeError: can't redefine non-configurable property "userAgent" - URL: https://www.solarweb.com/PvSystems/PvSystem?pvSystemId=03f0e32a-45f3-4c87-8420-f2a10a789924 - Line: 1 - Column: 130 - Error object: {} on the site "https://www.solarweb.com"

content:
<p>A chaque fois que je charge une page du site "<a href="https://www.solarweb.com" rel="nofollow">https://www.solarweb.com</a>" j'ai le message d'erreur "Message: TypeError: can't redefine non-configurable property "userAgent" - URL: <a href="https://www.solarweb.com/PvSystems/PvSystem?pvSystemId=03f0e32a-45f3-4c87-8420-f2a10a789924" rel="nofollow">https://www.solarweb.com/PvSystems/PvSystem?pvSystemId=03f0e32a-45f3-4c87-8420-f2a10a789924</a> - Line: 1 - Column: 130 - Error object: {} on the site "<a href="https://www.solarweb.com" rel="nofollow">https://www.solarweb.com</a>"" </p>


created: 2021-03-31T04:48:27-07:00
updated: 2021-03-31T05:37:15-07:00
title: Security risk with certificate
tags: linux;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1402402;
creator: jlm3
content:
<p>When I go to <a href="https://www.sz-shop.de/ostern" rel="nofollow">https://www.sz-shop.de/ostern</a>, FF tells me that there is a risk  </p><p>"Warnung: Mögliches Sicherheitsrisiko erkannt ... Am wahrscheinlichsten wird das Problem durch die Website verursacht und Sie können nichts dagegen tun. Sie können den Website-Administrator über das Problem benachrichtigen."  </p><p>That is what I did. I called that shop and told about that warning. The lady on the phone also went to the address, but she did NOT see that warning. She confirmed that her PC was  OUTSIDE of <a href="http://sz-shop.de" rel="nofollow">sz-shop.de</a> like mine.  </p><p>So the problem is a potentially wrong warning? Or how can we explain that I see a warning and other people do not see it? </p>


created: 2021-03-31T04:35:53-07:00
updated: 2021-03-31T04:35:53-07:00
title: Tab color in dark mode is too dark
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: antagor
content:
<p>Hi all, </p><p>Can selected tab color be changed? When I open several tabs in dark mode I don know which tab is currently open. All have the same dark color. </p><p>BR, Goran </p>


created: 2021-03-31T03:50:56-07:00
updated: 2021-03-31T07:24:56-07:00
title: firefox Is drains battery power
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402421;
creator: michelkhalil16
content:
<p>excuse me ... i noticed that firefox on my windows 10 laptop Is drains battery power Significantly  when i opened the tasks bar i noticed that one of the firefox features as shown in the picture is running in the background and the effect is so great that when this feature is turned off, the battery can operate the laptop for about an additional hour  i ended the task and the laptop worked perfectly ... but i cant know what is that feature which drains battery power note that there are no extensions onmy Firefox browser  so please help me to solve this problem </p>


created: 2021-03-31T03:49:41-07:00
updated: 2021-03-31T14:31:16-07:00
title: Firefox 87 will not load when clicked
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1402422;1402498;1402499;
creator: frankiejohn
content:
<p>Hello, I am trying to get Firefox version 87 to run, been running fine, used FFox for ages, this works under my wife's logon same PC, different profile of course. I have UN-installed, deleted program files + x86 files for FFox, deleted profile.ini, renamed profile.ini, tried safe mode, tried restarting, tried resetting FFox, when I click on the icon literally nothing happens, the task bar flashes for a Milli-second with something but thats it! Help! I do not want to delete my profile if this can be avoided. </p><p>Geoff </p>


created: 2021-03-31T03:30:17-07:00
updated: 2021-03-31T03:30:17-07:00
title: I can’t limit extensions to only certain sites
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: stec152005
content:
<p>I’m coming from chrome and I use something called deadname remover, which removes my old name and replaces it with my new name. On chrome I have it set to certain sites so it doesn’t replace the name of everyone who’s name is my deadname. But on firefox i can’t find a way to do that no matter how hard i try. Is there any way. Even if it comes to modifying firefox itself with code i want to find a way to do this </p><p>Thanks, Sashia </p>


created: 2021-03-31T03:22:17-07:00
updated: 2021-03-31T03:22:17-07:00
title: Firefox debian - server not found only for some addresses but ok with other browsers
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: tr6
content:
<p>Hi all, </p><p>Machine under debian testing, updated today. </p><p>I have a strange behavior from my firefox, some websites, and only a few, can't load correctly. IE with linkedin, the page is displayed without CSS and almost no content. In the firefox console I have </p><pre>   Loading failed for the &lt;script&gt; with source “<a href="https://static-exp1.licdn.com/sc/h/bpob6bbc8gauqn4cct96xaqpf”" rel="nofollow">https://static-exp1.licdn.com/sc/h/bpob6bbc8gauqn4cct96xaqpf”</a>. <a href="http://www.linkedin.com:1932" rel="nofollow">www.linkedin.com:1932</a>:1    Loading failed for the &lt;script&gt; with source “<a href="https://static-exp1.licdn.com/sc/h/efncoxjdl37tofw662sg013tp”" rel="nofollow">https://static-exp1.licdn.com/sc/h/efncoxjdl37tofw662sg013tp”</a>. </pre> <p>And the fact, when I try loading one of those addresses, I have a "Server not found". </p><p>Everything is working fine under chrome or even Tor (which is in the end a modified firefox). </p><pre>   dig <a href="http://static-exp1.licdn.com" rel="nofollow">static-exp1.licdn.com</a> </pre> <p>is returning correct entries my DNS configuration is correct (tried with multiple servers) I have nothing in my host file and no firewall/security rules/softwares in place </p><p>This problem occurs with firefox ESR installed from debian repositories and firefox downloaded from mozilla website. No add-ons installed. </p><p>I already tried removing my whole firefox config/profile and fresh reinstall without any add-ons </p><p>Tried also to disable DNS prefetch and IPV6 in firefox config. </p><p>Timezone date/time is configured correctly and sync with NTP </p><p>Thanks if you have any tips to sort this out. </p><p><br> <strong>EDIT 1: </strong>When activating DNS over HTTPS in config, everything works fine then. But then why this behavior only with a few addresses? </p>


created: 2021-03-31T02:40:55-07:00
updated: 2021-03-31T03:40:46-07:00
title: Fire Fox incorrectly displays the site
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1402385;
creator: mnedipa
content:
<p>The online store <a href="https://iherb.in.ua" rel="nofollow">https://iherb.in.ua</a> on opencart version 2.2.0.0 in Firefox does not display the table correctly, in chrome everything is fine, what could be the reason, please tell me. </p>


created: 2021-03-31T02:39:11-07:00
updated: 2021-03-31T03:43:00-07:00
title: Creating Mozilla Plain text key shortcut
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1402386;
creator: thomas_schuermann
content:
<p>Hi Mozillians, </p><p>Would like to create a keyboard shortcut that fills in plain text such as an email-adress into a web page. Want to streamline Logins. Have not found a good addon for that purpose. Cherish your enlightment a lot.  </p><p>Happy browsing, </p><p>Tom </p>


created: 2021-03-31T02:13:02-07:00
updated: 2021-03-31T02:13:02-07:00
title: amazon.com account page loads but amazon.de account page doesn't load.
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: alphatonic
content:
<p>I tried the usual disable all addons etc. </p><p>Why does the .com domain load the "my account" page but the .de domain doesn't. </p><p><a href="https://www.amazon.de/gp/css/homepage.html?ref_=nav_youraccount_btn" rel="nofollow">https://www.amazon.de/gp/css/homepage.html?ref_=nav_youraccount_btn</a> </p><p>vs </p><p><a href="https://www.amazon.com/-/de/gp/css/homepage.html?ref_=nav_youraccount_btn" rel="nofollow">https://www.amazon.com/-/de/gp/css/homepage.html?ref_=nav_youraccount_btn</a> </p>


created: 2021-03-31T01:43:59-07:00
updated: 2021-03-31T01:43:59-07:00
title: Breakpoints in Developpertools not proper working
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: rh4
content:
<p>If you normally set a breakpoint, the breakpoint will have no effect the first time you try. After restarting FF, the breakpoint works. If the breakpoint is removed, it will still remain active as if it had not been removed (this behavior doesn't happen every time). Here, too, a restart of FF is required. </p>


created: 2021-03-30T23:50:42-07:00
updated: 2021-03-30T23:50:42-07:00
title: Configfile for Socks Host
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: k.tinman
content:
<p>Hello, </p><p>I'm running Firefox ESR 78.9.0 and using the mozilla configfile and GPO. We're using Webmarshal and needed to import for all of our user the SSL certificate.  </p><p>I succeeded and firefox now sees this certificate under the certificates, but firefox does not read it. For example, we have a block on <a href="http://facebook.com" rel="nofollow">facebook.com</a>, but we can still access it, even though the certificate is in it. </p><p>I found out that if I manually enter the socks host with ipaddress, my sites will be blocked, but I can't manage to put this in the config file. </p><p>What I added: lockPref("network.proxy.socks", "<a href="http://servername.domain.nl" rel="nofollow">servername.domain.nl</a>"); lockPref("network.proxy.socks_port", 1234); </p><p>But when I open firefox, it cannot read the confile file with these 2 prefs. I would like some support so that these sites are also blocked on firefox. They are now only blocked on Internet Explorer and Google Chrome. </p><p>Thanks! </p>


created: 2021-03-30T23:42:40-07:00
updated: 2021-03-31T03:45:20-07:00
title: Firfox crashes when I start it.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402388;
creator: xtreelimb2
content:
<p>I tried my hardest to find what exactly is happening with Firefox, but have not found anything similar to my situation.  When I try to open Firefox, it will pop up for a millisecond, then nothing happens. If I'm lucky, I might see a window open then immediately close. There is no error message or any sort of reason as to why this may be happening. This started when I tried to install this thing called Lively Wallpaper, here's the website: <a href="https://rocksdanister.github.io/lively/" rel="nofollow">https://rocksdanister.github.io/lively/</a> Once I opened the file, Firefox closed and the problem started, I'm not certain if this thing is some sort of virus, but I don't believe it is.  </p><p>When looking for a solution, I found something about changing my profile. However, I am unable to open the profile manager when I use the run dialogue box. The same thing happens: It will pop up for a millisecond, then close immediately. I don't think this is an issue of I'm not using the correct version of Firefox. I have been using the default version that Firefox leads me to for over a year, and have had no issues until now. </p>


created: 2021-03-30T23:33:53-07:00
updated: 2021-03-30T23:33:53-07:00
title: Copying text from address bar in Firefox 87
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: dunican
content:
<p>Hi, I would use the address bar frequently for stripping copied text from all formatting. F6-&gt;Ctrl+V-&gt;Ctrl+C is very fast and convenient for texts found around the Net. </p><p>However, since the latest update the text copied from the address bar is the URL itself, even though it is invisible. I can see I copy the text I want to, but the clipboard contains the URL. </p><p>Can I revert this behavior? </p><p>Thanks, Adam </p>


created: 2021-03-30T23:29:43-07:00
updated: 2021-03-30T23:31:00-07:00
title: FF forgets my settings once in a while
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1402375;
creator: korving
content:
<p>Since nobody anwered my earlier question I dare to post it again. I hope someone can help me out. </p> <hr> <p>Hi, I have set Firefox to use the WIndows standard app for opening my pdf links. So it opens a pdf document in my pdf reader, instead of downloading it, or ask me the question what to do every time. But Firefox will not remeber my setting. It goes wel for a few times, and then suddenly it starts downloading it again instead op opening it. I have tried to go back to standard settings and again change my preferences, but no result. I also made a sync account for Firefox (I thought it would synch </p>


created: 2021-03-30T23:19:30-07:00
updated: 2021-03-31T07:15:00-07:00
title: When i try to open Firefox it immediately close, firefox.exe -P work the same way
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402390;1402403;1402415;
creator: astropio27
content:
<p>I use windows 10, use firefox for months and now i dont know why it's crash. It do not open. I try to reboot no result, try to use installer once again with too no result. How can I fix this? </p>


created: 2021-03-30T22:56:02-07:00
updated: 2021-03-30T23:45:16-07:00
title: Title bar buttons (min/max/close) have a different color?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1402376;
creator: cheesemacaroniyay
content:
<p>Do Firefox's title bar buttons change depending on custom Windows 10 themes (I hope that made sense)? Whenever I choose a custom theme (from DeviantArt) those buttons look out of place, any way to fix this? I only have this problem with FF The theme is this -&gt; <a href="https://www.deviantart.com/kdr3w/art/Gray-Dark-807271550" rel="nofollow">https://www.deviantart.com/kdr3w/art/Gray-Dark-807271550</a> </p>


created: 2021-03-30T21:34:25-07:00
updated: 2021-03-31T03:48:23-07:00
title: Looking for a solution/work around to the new FF protocols which do not allow exceptions
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402391;
creator: bertdavich
content:
<p>Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like <a href="https://news.stlpublicradio.org/" rel="nofollow">https://news.stlpublicradio.org/</a> and other sites as well. </p><p>I have used FireFox since Netscape, but am now using Chrome which works fine. </p><p>Security is great, but when the security Trumps the ability to actually USE the web sites, then how is that different than just blocking the "offending" website. </p><p>You should ask yourselves why the FF market share is so low. </p><p>You guys need to come out of the clouds and smell the digital earth where most of us dwell. I love you all for what you do, but you seem to be blowing it. Please get it together. </p>


created: 2021-03-30T21:19:45-07:00
updated: 2021-03-31T16:19:11-07:00
title: Firefox Don't Start
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402392;1402435;1402494;1402503;1402510;
creator: collin.poag
content:
<p>Hello! </p><p>My Firefox stopped working this evening and I can't figure out why. When I open it, it shows a tiny, blank window for a fraction of a second and does nothing. I did some digging and this is what I found. </p><p>- Firefox Safe Mode doesn't start - Profile Manager doesn't work - Opera has the same problem - Restarting my computer didn't work - Reinstalling didn't work - Restarting and Reinstalling didn't work - I don't have CCleaner so that's not an issue - I went into my OSDrive to hunt and delete every folder labelled Mozilla I could find and that didn't change anything on reinstallation - The link I used to download the installer is: <a href="https://www.mozilla.org/en-US/firefox/new/" rel="nofollow">https://www.mozilla.org/en-US/firefox/new/</a> </p><p>Any suggestions? I saw a forum post that suggested a faulty value somewhere in the Windows Registry (<a href="http://kb.mozillazine.org/Browser_will_not_start_up#No_Mozilla_applications_will_start" rel="nofollow">http://kb.mozillazine.org/Browser_will_not_start_up#No_Mozilla_applications_will_start</a>), but the link it cites doesn't work anymore and I would prefer not to go Registry diving if I don't have to. Thanks and let me know if you need anything else. </p>


created: 2021-03-30T19:39:49-07:00
updated: 2021-03-30T19:39:49-07:00
title: Firefox often jums to a Search screen when I press Enter
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: knobman
content:
<p>I am totallly blind, using the JAWS screen reader, latest build, Windows 10, desktop PC.  Often when I am on a website screen at a point where I am supposed to press Enter to click an item, pressing Enter or Spacebar (as a blind person would do to click an item) causes the Firefox screen to change to some kind of search screen that shows items such as Calculator, Ask Cortana, Voice Input, and other items that appear to be part of the Windows search system and not part of the website on which I was working.  In order to get back to the website where I was working, I have to press Alt-Tab, then hunt for the item on which I originally wanted to click in order to continue to the next screen of the site where I had been working.  This annoying problem has often happened on several different websites often enough to be quite annoying.  It began with the update just before this last update, which installed a day or so ago.  So the problem began on installation of the version just before the most current one.  I suspect that there is now a problem on how JAWS interacts with the last two "builds" or "versions" - whatever you folk call them.  , </p>


created: 2021-03-30T18:37:02-07:00
updated: 2021-03-30T18:37:02-07:00
title: Keyboard Input Source automatically changed on focusing input field
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: cielomonte
content:
<p>Hi, </p><p>Whenever I focus input fields, Firefox automatically switch keyboard input source to Hangul (Korean). For example, If I focus a input field, Firefox changes the input source to Hangul. So I changed the input source to English manually and then if I focus other input field, Firefox changes the input source to Hangul again.  I have two input sources on my mac. ABC (English) and 2-Set Korean and English is higher priority. I checked this on Chrome and Safari, both browser keep the input source. </p><p>This is my environment. Mac OS : macOS Big Sur Version 11.2.3 (20D91) Firefox : 86.0.1 (64-bit) </p><p>Thanks! </p>


created: 2021-03-30T18:34:51-07:00
updated: 2021-03-30T18:34:51-07:00
title: Kirjainmerkkien ja historian tuominen toisesta windowskäyttäjäprofiilista
tags: desktop;other;
product: firefox
topic: other
locale: fi
creator: emannikk
content:
<p>Kone kaatui ja hukkasi koko windowskäyttäjäprofiilini. </p><p>Tein uuden profiilin ja haluaisin palauttaa firefoxin selaushistorian ja kirjanmerkit. Ilmeisesti tämä pitää tehdä käsipelillä koska firefoxille toisen käyttäjän tiedot näkymättömiä... </p><p>WIndows 10 on käytössä </p><p>-Erkki </p>


created: 2021-03-30T18:30:53-07:00
updated: 2021-03-31T11:58:41-07:00
title: Action pages of emails do not display (FF 86, 87 - March 2021)
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402359;1402438;1402443;1402444;1402447;1402479;
creator: bo.cinesthetic.30.yx
content:
<p>EMAIL DISPLAY IN GMAIL: Hello.  All of my emails open the first page okay, but an increasing number of action pages in emails do not open.  Those pages contain forms to fill out, petitions to sign, and donations to make.  This problem began in late February/early March (FF 86&amp;87). </p><p>The tech support at <a href="http://EveryAction.com" rel="nofollow">EveryAction.com</a> said she thought they need Javascript to open, but I couldn't find any setting or add-on in FF to enable/disable Javascript.  I don't know why all of their action pages have been opening fine for years--maybe it's related to FF's new versions.  I tried adding Policy Control because it supposedly enables/disables Javascript but it didn't solve my problem. </p><p>The tech support at Earth Justice wrote this in response to my report about their action pages not displaying: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0; <a href="https://earthjustice.org/action/investigate-troubling-payments-that-threaten-the-florida-panther?contactdata=8D8RgJTCUXwiDCjeWPHh7wQ1fwDy7YSqjRoUFBMLj9iH2tXUofJiQ1CKU%2fIhkHfdjY8KsFkiYme4BhD4yp%2bpJ9S13ALo6NdUs4CtwLA2KaAhIZ0GP2%2bWq9ZUYNwtkHNEKC%2bxUF4VNRJ1XirXG00WayYuwLGnnHVzRWtCwf3s%2fqtR64TlcMwKx0w2e3AyPLspJ8xDw1TQNs%2fSBpWztf%2fNBkvDKFTrC6fsKAvY54zt13IfVVPcfU%2byEdneTMzDaYIN&amp;ms=email&amp;utm_source=crm&amp;utm_medium=email&amp;utm_term=action&amp;utm_campaign=2102_Action_Panthers_Haaland&amp;%3butm_content=HTMLTakeActionButton1&amp;emci=5a0f473e-c881-eb11-85aa-00155d43c992&amp;emdi=01870d6d-d68b-eb11-85aa-00155d43c992&amp;ceid=962627" rel="nofollow">https://earthjustice.org/action/investigate-troubling-payments-that-threaten-the-florida-panther?contactdata=8D8RgJTCUXwiDCjeWPHh7wQ1fwDy7YSqjRoUFBMLj9iH2tXUofJiQ1CKU%2fIhkHfdjY8KsFkiYme4BhD4yp%2bpJ9S13ALo6NdUs4CtwLA2KaAhIZ0GP2%2bWq9ZUYNwtkHNEKC%2bxUF4VNRJ1XirXG00WayYuwLGnnHVzRWtCwf3s%2fqtR64TlcMwKx0w2e3AyPLspJ8xDw1TQNs%2fSBpWztf%2fNBkvDKFTrC6fsKAvY54zt13IfVVPcfU%2byEdneTMzDaYIN&amp;ms=email&amp;utm_source=crm&amp;utm_medium=email&amp;utm_term=action&amp;utm_campaign=2102_Action_Panthers_Haaland&amp;%3butm_content=HTMLTakeActionButton1&amp;emci=5a0f473e-c881-eb11-85aa-00155d43c992&amp;emdi=01870d6d-d68b-eb11-85aa-00155d43c992&amp;ceid=962627</a> "We are still investigating this problem, but it appears to be concentrated among Firefox users. We do know that our EveryAction forms require Javascript to be enabled, so if it’s disabled and you’re able to enable it that might work and would be helpful to our efforts to sort this out. Let us know if you’re able to get that to work, and thank you for your patience." Thanks,  Kyle Berquist (he/him) Digital Advocacy Associate 50 California Street, Suite 500 San Francisco, CA 94111 T: 206.434.6455 F: 415.217.2040 <a href="http://earthjustice.org" rel="nofollow">earthjustice.org</a> </p><p>I would be very grateful for your help in solving this problem.  I'm sure there are other users out there with same problem.  Thank you. --Sincerely, Bo Bergstrom. </p>


created: 2021-03-30T18:17:43-07:00
updated: 2021-03-30T18:17:43-07:00
title: dark mode
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: temp12
content:
<p>I'm trying to give Firefox an honest shot, coming from Safari on a Mac. </p><p>My system is set to dark mode and generally everything works as it should. Darkness everywhere, which is good. </p><p>In Firefox I have set the theme to dark but the folders in my bookmark bar are light with darkish text. Also the "Save page as..." dialog is light background with dark text. </p><p>What I need is white text on a dark background. </p><p>Is this possible or should I move on to another browser? </p><p>thanks in advance </p>


created: 2021-03-30T18:12:36-07:00
updated: 2021-03-30T18:41:41-07:00
title: Firefox must be support for Windows XP and Vista
tags: windows-xp;desktop;download-and-install_1;firefox-520;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402354;
creator: navigation
content:
<p>Dear admin </p><p>∵ 1.Firefox System Requirements </p><p>Firefox Recommended Hardware </p><pre>   Pentium 4 or newer processor that supports SSE2    512MB of RAM / 2GB of RAM for the 64-bit version    200MB of hard drive space </pre> <p><a href="https://www.mozilla.org/en-US/firefox/87.0/system-requirements/" rel="nofollow">https://www.mozilla.org/en-US/firefox/87.0/system-requirements/</a> <a href="https://www.mozilla.org/firefox/87.0/releasenotes/" rel="nofollow">https://www.mozilla.org/firefox/87.0/releasenotes/</a> <a href="https://www.mozilla.org/en-US/firefox/browsers/" rel="nofollow">https://www.mozilla.org/en-US/firefox/browsers/</a> </p><p><br> Recommended Hardware </p><pre>   Pentium 4    512MB of RAM    200MB of hard drive space </pre> <p>support for Windows XP and Vista </p><p><br> ∵ 2.Portability </p><p>How well does your browser work across your devices? Portability  Firefox  <a href="https://www.mozilla.org/media/protocol/img/logos/firefox/browser/logo.eb1324e44442.svg" rel="nofollow">https://www.mozilla.org/media/protocol/img/logos/firefox/browser/logo.eb1324e44442.svg</a> OS availability   <a href="https://www.mozilla.org/media/img/firefox/compare/icon-check.f5e1f7b288ca.svg" rel="nofollow">https://www.mozilla.org/media/img/firefox/compare/icon-check.f5e1f7b288ca.svg</a> </p><p>Firefox OS availability = yes? </p><p><a href="https://www.mozilla.org/en-US/firefox/browsers/compare/" rel="nofollow">https://www.mozilla.org/en-US/firefox/browsers/compare/</a> </p><p><br> </p><p><br> ∴ 1."Firefox has ended support for Windows XP and Vista" is wrong!!! </p><p>"<a href="https://support.mozilla.org/en-US/kb/end-support-windows-xp-and-vista" rel="nofollow">https://support.mozilla.org/en-US/kb/end-support-windows-xp-and-vista</a>" is wrong!!! </p><p><a href="https://support.mozilla.org/en-US/search?q=firefox-windows-xp-vista" rel="nofollow">https://support.mozilla.org/en-US/search?q=firefox-windows-xp-vista</a> </p><p><br> ∴ 2.Firefox System Requirements </p><p>Firefox Windows Operating Systems (32-bit and 64-bit) </p><pre>   Windows xp    Windows vista    Windows 7    Windows 8    Windows 10 </pre> <p>Firefox must be support for Windows XP and Vista </p><p><br> ∴ or 3.Portability </p><p>How well does your browser work across your devices? Portability  Firefox  <a href="https://www.mozilla.org/media/protocol/img/logos/firefox/browser/logo.eb1324e44442.svg" rel="nofollow">https://www.mozilla.org/media/protocol/img/logos/firefox/browser/logo.eb1324e44442.svg</a> OS availability   <a href="https://www.mozilla.org/media/img/firefox/compare/icon-dash.ef660bd874fc.svg" rel="nofollow">https://www.mozilla.org/media/img/firefox/compare/icon-dash.ef660bd874fc.svg</a> </p><p>Firefox OS availability = No </p><p>change yes =&gt; no </p><p><a href="https://www.mozilla.org/en-US/firefox/browsers/compare/" rel="nofollow">https://www.mozilla.org/en-US/firefox/browsers/compare/</a> </p><p>thanks. </p>


created: 2021-03-30T18:11:15-07:00
updated: 2021-03-30T18:11:15-07:00
title: A print preview
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: m-terashita
content:
<p>A print preview is displayed when printing is executed, and a print dialog is displayed when the print button is clicked. Not long ago, the print preview did not appear. Are there any settings or tools that do not display the print preview? </p>


created: 2021-03-30T17:21:41-07:00
updated: 2021-03-30T18:44:49-07:00
title: Hyperlinks not working
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402355;
creator: martin.birch
content:
<p>I have reviewed some posts on the problem of hyperlinks not working in firefox. However I can't find a clear answer or fix. I'm using latest version of Firefox 87.0 (64 bit) on my PC (win 10) and hyperlinks suddenly stopped working a few months ago. I can' t seem to find a solution. Can you please provide guidance on how to resolve this problem. Regards Martin Birch </p>


created: 2021-03-30T17:21:16-07:00
updated: 2021-03-30T17:21:16-07:00
title: problem to log in to pay pal and send money via netbank!
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: beowolf2010
content:
<p><strong>Hi Support</strong> </p><p>Can´t log in to pay pal it says security promt and a yellow ring running hole the time. I can log in to net bank, but can´t send money. Sad to say, but Microsoft have make a new browser they call Microsoft edge. No problem there. I love firefox and have it for years.  Please help! I do not want to go away from moserilla firefox. Best regard HJK PS contact ,r here: up2you2009@live.com </p>


created: 2021-04-01T16:47:22-07:00
updated: 2021-04-01T16:47:22-07:00
title: Bitdefender wallet, and Anti-tracker Extensions not showing in Firefox 87.0 (64-bit)
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: cd_dudley
content:
<p>Windows 10 on a Toshiba Satellite A665-S6050 Laptop. Bitdefender wallet, and Anti-tracker Extensions not showing in Firefox 87.0 (64-bit) Bitdefender Total Security Build 25.0.14.68  </p><p>All OK until I performed a Refresh on Firefox due to some crashing while using Facebook, and a Reinstall of Bitdefender due to no longer running scheduled quick scans. </p><p>I am using the same software combinations on a Dell desktop with the same synced Firefox account, and are having no problems. </p><p>I have used Firefox for years.  One of its best features being the integration with Bitdefenders Anti-tracker, and Wallet Extensions. </p><p>I believe my Bitdefender settings are OK, set to use with Firefox and Chrome.  The Extensions do work in Chrome, but I don’t trust or want to use Chrome. </p><p>Any help will be greatly appreciated. </p>


created: 2021-04-01T16:18:33-07:00
updated: 2021-04-01T16:18:33-07:00
title: "Your browser is being managed by your organization"
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Crunchie
content:
<p>At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization".  Why?  This is my home computer!  How can I manage my own browser? </p>


created: 2021-04-01T16:09:23-07:00
updated: 2021-04-01T16:09:23-07:00
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: malychuk
title:
After working for years, google maps is saying I don't have access when using firefox.  Other browsers work

content:
<p>Looking for suggestions on what I should try to get google maps to work as firefox is my default browser. It still works with other browsers and has worked for years with Firefox. </p>


created: 2021-04-01T15:43:44-07:00
updated: 2021-04-01T15:43:44-07:00
title: Email login
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: bowens63
content:
<p>3 days ago I tried to log in to my email account. A very long string of letters, numbers and signs appeared and blocked my entry into my email. Here's that string: </p><p><a href="https://redir.peridot.synacor.com/?to=zmail&amp;u_d=bowens63.q.com%40embarqmail.com&amp;sid=af86ad64dc420c66302c015c5f637215&amp;zmuser=bowens63%40q.com" rel="nofollow">https://redir.peridot.synacor.com/?to=zmail&amp;u_d=bowens63.q.com%40embarqmail.com&amp;sid=af86ad64dc420c66302c015c5f637215&amp;zmuser=bowens63%40q.com</a> </p><p>How can I delete this to gain entry into my email? </p><p>Thank you! </p>


created: 2021-04-01T14:51:38-07:00
updated: 2021-04-01T16:14:34-07:00
title: Open new tab + type url + enter = closes tab + reopens tab in new window + loads website
tags: mac-os;desktop;tabs;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1402739;1402746;1402748;1402749;1402750;
creator: shankartnj
content:
<p>Quite often when I open a new tab in a FF window, type a URL and press enter, the tab closes in the current window and reopens in a different FF window, trying to load the website there. Any help would be appreciated. </p>


created: 2021-04-01T13:42:52-07:00
updated: 2021-04-01T15:28:47-07:00
title: Task Bar disabled
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402730;1402740;
creator: lorridoyle1
content:
<p>Task Bar disabled, so I can't open Start menu to access Settings to turn Task Bar to enabled.  Please help. </p>


created: 2021-04-01T13:38:31-07:00
updated: 2021-04-01T14:13:24-07:00
title: Fonts messed up after Windows update to 20H2
tags: desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402720;
creator: support110
content:
<p>Recently Windows forced an update to 20H2. All my other programs display font okay. However Firefox (desktop -- latest version) does not display fonts properly. The letters flash between thin and normal. </p><p>Strangely enough when I  took a screen shot to demonstrate the weird font display the fonts were perfectly fine in the screen shot. </p><p>I took a picture with my phone. In the image one can see difference in the width of the two L in "all" As mentioned this is only happening in Firefox. </p><p>Thanks for any clues. </p>


created: 2021-04-01T13:22:54-07:00
updated: 2021-04-01T15:04:01-07:00
title: PNC Bank Online Banking not working with my Firefox
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402731;
creator: jcw8635
content:
<p>My ability to access PNC Online Banking has recently stopped working and receiving pop-up messages to try using another browser. I contacted PNC Tech Support and was told their system is optimized to use Google Chrome. Love my FireFox browser and do not want to download Google Chrome. Any suggestions as to locating and adjusting a setting to allow my FireFox to work with PNC Online Banking? </p>


created: 2021-04-01T13:07:27-07:00
updated: 2021-04-01T15:06:03-07:00
title: Firefox errors
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402719;1402733;
creator: tyridesean04
content:
<p>Whenever I click the Firefox browser icon, it will start up, and then close a second later. I have tried reinstalling the program, yet this doesn’t fix the problem. I saw a crash report the last time that it worked and ignored it. Is there a way to bring it back up? I tried to do it myself while running it as an administrator, but that didn’t work either. </p>


created: 2021-04-01T12:40:51-07:00
updated: 2021-04-01T15:29:52-07:00
title: YouTube comments
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402741;
creator: yup.kim
content:
<p>Recently, in a month or so, YouTube comments fail to display, nor allow me to post comments. When I try to comment, it just close that field s if I've post a blank line. </p>


created: 2021-04-01T12:22:37-07:00
updated: 2021-04-01T13:59:30-07:00
title: MacOS: Change the Shortcut for Next and Previous Tab
tags: mac-os;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1402715;
creator: casperghst42
content:
<p>Hi, </p><p>I know this is been asked and discussed multiple times over the years. But the current [CTRL+TAB] and [CTRL+PGUP/PGDOWN] are less that optimum for people who use Mac's. </p><p>We like to use CMD+[CTRL/SHIFT]+Left/Right. If there would a menu item for the two operations then it's quite easily do do via keyboard settings. But as that has been removed we're stuck with something which doesn't really work on notebook as there aren't any PGUP/PGDOWN keys .... </p><p>Please make it programmable or add the "Next Tab..." and "Previous Tab..." back to the Window menu. </p><p>Cheers. </p>


created: 2021-04-01T12:10:20-07:00
updated: 2021-04-01T14:59:58-07:00
title: leaving firefox after 15 years
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1402718;1402729;
creator: wapunga
content:
<p>Hi there </p><p>Due to the speed and unstable factors on your browser i have decided to cease usage from today. Already deleted the app from my devices. I can't believe how far you have dropped when once you were considered world leaders </p><p>Anyway by far better browsers out there, and I wish you luck. Should you improve, who knows maybe consider returning, but atm its just terrible  </p><p>Goodbye and good luck </p>


created: 2021-04-01T12:08:56-07:00
updated: 2021-04-01T12:23:08-07:00
title: OS X how to change the bookmark toolbar size
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1402686;
creator: josh37
content:
<p>I want to change my bookmark toolbar size it is currently 3 times the size I want it to be with my new curved monitor.  It is perfect if I switch back to a non curved monitor.  But I don't want to run 2 - 27" monitors anymore and just want this 1 37" monitor but everything in Firefox is twice as big on this new monitor. </p>


created: 2021-04-01T12:06:38-07:00
updated: 2021-04-01T15:06:43-07:00
title: cant seem to log into wpt poker site since last update [email-removed] thanks
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402734;
creator: arnoldboudreau
content:
<p>cant log unto wpt poker site since last update by firefox can you please help [email-removed] thanks </p><p><br> <i>(email address removed by moderator; please do not post personal information on a public website; <a href="https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Forum rules and guidelines</a>)</i> </p>


created: 2021-04-01T12:02:38-07:00
updated: 2021-04-01T14:02:08-07:00
title: XML parsing error: undefined entity
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402716;
creator: rezcov_d
content:
<p>XML parsing error: undefined entity Address: chrome: //browser/content/browser.xhtml Line 744, character 15:  </p><pre>                      &lt;toolbarbutton id="UITourTooltipClose" class="close-icon" &lt;/pre&gt; <hr>^ <p>Hi, guys Get this message in pop-up window. How can I fix it? </p></pre>


created: 2021-04-01T11:49:00-07:00
updated: 2021-04-01T15:10:25-07:00
title: cannot access website: says it is security risk, likely an expired certificate
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402685;1402723;1402725;1402735;
creator: dewitt.kathleen
content:
<p>I tried to access a website but Mozilla will not permit it as it says it is a potential security risk, probably due to an expired certificate.  But when I went to the help page it said to contact the website owner to let them know about the difficulty as they might not realize what is happening and that they need to redo the certificate.  How do I contact the website owner when I cannot access the website? </p><p>(I would love to include an attachment, but your page here will not let me.  It only accepts 'images' and what I have to share is a Word document with a printscreen of the refusal to allow access tab and the information from the webpage to 'contact the website owner'.) </p>


created: 2021-04-01T11:46:06-07:00
updated: 2021-04-01T12:14:38-07:00
title: Time zone is knocked down 3 hours ago
tags: mac-os;desktop;customize;firefox-780;firefox-7802;
product: firefox
topic: customize
locale: en-US
answers: 1402684;
creator: mihdevel
content:
<p>My time zone is knocked down 3 hours ago, you can see it on the screenshot Did a restart with disabled Add-ons, did not help. Also on another computer on linux with the same firefox account. I ask for help. </p>


created: 2021-04-01T11:44:57-07:00
updated: 2021-04-01T11:44:57-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Edmotto
title:
Enhanced tracking protection  : How to set it up to standard or strict depending on the website? (no switch off)

content:
<p>Hi, </p><p>The Strict mode of the Enhanced tracking protection is really great, but as it is warned, may breaks some websites or some functionalities of websites. I'd like to keep it Strict all the time for most websites but for those that have an issue with it, i'd like to simply "downgrade" the level to standard, which resolves the issue most often, NOT disable it, like the only option we have currently with the on/off switch since i don't actually "trust" them. Meaning I'd still like to have a standard level of protection on the websites i have an issue on but also not be forced to switch to standard mode by default just to fix those couple of sites.  </p><p>Since only "Tracking content" seems to be the difference between standard and strict. My question could also be : "How to allow tracking content (and only that) specifically on a website (and remember it) while using the strict mode by default?".  </p><p>Thank you for your help. </p>


created: 2021-04-01T11:31:47-07:00
updated: 2021-04-01T12:52:57-07:00
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402692;
creator: sdorph
title:
I want to turn off the automatic picture in picture popup but leave the picture in picture controls active

content:
<p>I don't want videos to pop up in picture in picture as I scroll past them but I still want the PIP controls to be active so I can use PIP when I want to </p>


created: 2021-04-01T11:23:17-07:00
updated: 2021-04-01T11:23:17-07:00
title: "Send to tab" didn't work. How do I get a list of recently sent tabs?
tags: mac-os;desktop;sync;firefox-870;
product: firefox
topic: sync
locale: en-US
creator: joachim.robert
content:
<p>I had no access to my computer (a Mac) for a month, and sent many tabs from Firefox on my iPhone. </p><p>Today, I log onto my computer, macOS starts Firefox automatically (it was open when I shut the computer down), I get a notification that 71 tabs have been sent to Firefox (yay), but then when Firefox opens, I only see one window, containing the Firefox session restore, and nothing else. When I click "restore session", I get my month-old session, but not the 71 tabs. </p><p>Where can I get a list of all the tabs I sent to my devices? </p><p>Thanks! </p>


created: 2021-04-01T10:53:13-07:00
updated: 2021-04-01T11:41:10-07:00
title: excel online crashes
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402655;1402656;1402660;1402664;1402666;1402669;1402670;
creator: frfa63
content:
<p>Hi,  I use microsoft 365, from 1 week, When I start working on excel online, it crashes and I can't do anything even if Close and open up agian the file. I put firefox back to the original, nothing happens I see this water droplet now, what is it? </p><p>When I use google chrome, it works fine </p><p>thanks for helping me </p>


created: 2021-04-01T10:40:19-07:00
updated: 2021-04-01T11:24:40-07:00
title: New to Fire Fox - I'm Lost
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402658;1402659;1402665;
creator: katee1225
content:
<p>Firefox is downloaded and installed to my Microsoft PC.  How do I make it my main browser?   <em>Or</em> should I leave Google do the work and use Firefox occasionally?  Also, how do I transfer or copy Google Bookmarks to Firefox? </p>


created: 2021-04-01T10:39:05-07:00
updated: 2021-04-01T13:58:17-07:00
tags: desktop;fix-problems;windows-81;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402712;
creator: cybasheep
title:
YouTube.com on Release 86 of Firefox/Win64 and newer is causing huge CPU spikes in the Firefox process handling the respective tab when navigating to a different page (in the same tab) on YouTube while a video plays

content:
<p>You can work around the issue by stopping the video currently playing in the YouTube tab before navigating away from its page. </p><p>I suspected the usual problem of hardware acceleration / video drivers and Firefox not playing nice, but thanks to the <a href="http://PortableApps.com" rel="nofollow">PortableApps.com</a> Firefox builds and their version archive, I was able to confirm that it only happens on Release 86 and newer. </p><p>Since it's reproducible with the PortableApps builds, settings/profile/cookies etc., it seems pretty clear it's an issue with Firefox proper. </p><p>I've downgraded my main Firefox installation to 85.0.2 for the time being and am enjoying snappy YouTube without hangs again. </p><p>Anybody happen to know if that bug is already known / under triage or should I get comfortable with the idea of having to downgrade to and using Firefox ESR for a while? </p>


created: 2021-04-01T10:06:34-07:00
updated: 2021-04-01T10:06:34-07:00
title: Utilización de certificado digital.
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: es
creator: rberper
content:
<p>He descargado e instalado un certificado digital para acceder a la página de la Seguridad Social, pero nunca lo encuentra en el acceso. Sin emnargo, si uso Chrome o Edge, no tengo ningún problema. ¿Cómo tengo que hacer para poder utilizarlo en Firefox? </p>


created: 2021-04-01T09:40:50-07:00
updated: 2021-04-01T11:36:31-07:00
title: I download Firefox but when I try to open it, I get a "File not found" error message.
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402657;1402661;1402668;
creator: brasscastlearts
content:
<p>I recently upgraded to Windows 10 and MS Office 2019 Professional Plus and need to re-install a lot of stuff.  I want to download Firefox to use as my default web browser.  When I download and install, the icon shows up on my desktop all right, but when I click the icon to open the browser, the tab says "Problem loading page" and displays "File not found" error message (screenshot attached here). </p><p>Does this have anything to do with the "Sync" option that keeps popping up?  I don't know what that means, except it looks like it wants to "sync" my computer with my phone or any other devices, which I don't have any interest in. </p><p>Please help!  Thank you! </p>


created: 2021-04-01T09:23:49-07:00
updated: 2021-04-01T15:38:35-07:00
title: reCAPTCHA
tags: desktop;websites;windows-81;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402625;1402744;
creator: magnogreato
content:
<p>I went to a government site and filled out a form letter and each time when I hit the VERIFY key the reCAPTCHA function tells me I have a bad connection and to recheck it. When I hit the refresh (circle arrow) link, it works. It happened on another non-gov't site and did the same thing.  I did a Firefox refresh and that didn't help. It seems that version 87 has some bugs in it methinks. Any ideas? thanks </p>


created: 2021-04-01T09:19:42-07:00
updated: 2021-04-01T09:19:42-07:00
title: BRING BACK MULTI-ROW FAVICONS!
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: pacaron
content:
<p>Where is MULTI-ROW FAVICONS add-on? <strong>Somebody find a way to bring back Mutil-Row Favicons on the page header!!</strong> If it's impossible to create, then: Mozilla, create the environment to get it done! If it's copyrighted, let the community know who and we'll/I'll bug them. Somebody create this again! ~Pacaron </p>


created: 2021-04-01T09:02:26-07:00
updated: 2021-04-01T09:02:26-07:00
title: How to enter American keyboard shortcuts on German keyboard layout?
tags: desktop;beta;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: fox5376
content:
<p>Hello, I want to use the <strong>Ctrl</strong> + <strong>[</strong> and <strong>Ctrl</strong> + <strong>]</strong> keyboard shortcuts (<a href="https://developer.mozilla.org/en-US/docs/Tools/Keyboard_shortcuts#toolbox" rel="nofollow">All keyboard shortcuts - Firefox Developer Tools | MDN</a>) on my German keyboard in the Firefox Developer Tools. </p><p>On a German keyboard, there is no dedicated <strong>[</strong> or <strong>]</strong> key. </p><p>What keys do I have to press to use this keyboard shortcut? </p>


created: 2021-04-01T08:48:01-07:00
updated: 2021-04-01T08:48:01-07:00
title: suddenly web gl is not working. Restart your browser is useless
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: captiva8s
content:
<p>Message of web gl won't let me play games on fb.  It says restart browser.  Not.....I uninstalled reinstalled  ff and it worked for maybe 20 minutes, and I had to continually start over.  I was in Fish World and Crush.  Now it will not work again! </p>


created: 2021-04-01T08:39:47-07:00
updated: 2021-04-01T08:39:47-07:00
title: PLEASE MAKE IT FASTER MORE FASTER IN EVERYTHING!!
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: Anarchy2021
content:
<p>I DONT WANT IT TO CRASH,LAG SLOW AND ANYTHING WHILE IM BROWSING THE INTERNET USING IT!! LIKE MY STUPID WINDOWS 10 DOES WHILE IM WATCHING YOUTUBE VIDEOS IT CRASHED MY BROWSER AND HARD DRIVE RESTARTED MY COMPUTER, THANKS! </p>


created: 2021-04-01T08:27:27-07:00
updated: 2021-04-01T08:27:27-07:00
title: Mozzila Firefox 87.0 is starting to crash by itself.
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: valeriansantosa
content:
<p>For 10 years, I've been using Firefox in all of my devices and never had a problem until today. I tried to open WhatsApp web and the tab kept crashing. I deleted the cookies and history, but nothing happened.  </p><p>I try to browse some help online, and the tab crashes. I pressed the "restore tab" and it returns to normal. I tried to open a news site and checked my emails, the tab crashes again. Again, I press the restore tab but this time the tab kept crashing like the WhatsApp. I tried to do the same thing in private window and in safe mode but these symptoms still occurs.  </p><p>These are the latest crash ID from about:crashes. 308f9c2f-793e-4340-a8fa-3113e9d501b4 	01/04/2021, 23:16 	 466b63ee-a465-4956-add8-ec52aaf22d7c 	01/04/2021, 23:14 	 10529b5f-f40d-4d57-b8fc-adb5ad97b8d7 	01/04/2021, 23:13 	 e23f539a-9ce0-4f76-923f-425ec4a4e3d3 	01/04/2021, 22:59 	 659cbd5b-18bd-4391-b986-67f49b63d061 	01/04/2021, 22:59 	 06278dfb-7eb3-4a5e-8bfd-7d30fb695466 	01/04/2021, 22:59 	 2cd155cd-63a0-4a6f-ae55-88b2a815b21d 	01/04/2021, 22:59 	 d3f18060-9fdd-4b06-8f07-49e540d1813f 	01/04/2021, 20:52 	 b475f17c-4304-4126-a3be-4c2370a977ff 	01/04/2021, 15:35 	 079135b1-414e-4859-a2c3-6cc55f68daec 	01/04/2021, 14:25 </p><p><strong>The List of things I've tried</strong> - Remove cookies and history - Run the faulty sites on Safe Mode - Refresh Firefox - Reinstall Firefox - media.wmf.vp9.enabled -&gt; From True to False </p><p><strong>PC SPEC</strong> 16 GB of ram Windows 10 NVIDIA 1050Ti Intel Core i7 7th gen </p>


created: 2021-04-01T08:19:08-07:00
updated: 2021-04-01T08:19:08-07:00
title: Emails from JOINIT
tags: desktop;fix-problems;windows-81;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: prattlaw
content:
<p>I am not receiving emails from the JOINIT app, and time is of the essence. What can I do to correct this problem? </p>


created: 2021-04-01T08:14:17-07:00
updated: 2021-04-01T08:14:17-07:00
title: Pegged CPU at 100% when skipping ads on YT
tags: desktop;fix-problems;windows-81;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: spioh72
content:
<p>I have recently updated my browser to version 87...unfortunately I had to revert to version 85.0.2 because the browser pegs CPU every time there is an advert on Youtube. Doesn't matter whether I let it play in its entirety or skip it after the mandatory 5-second mark. I have tried running FF without addons, did not make a change. I tried opening a single window with a single tab...no result. Can you fix it in some kind of micro patch? I'm running W8.1 on i5 6600K clocked at 4 GHz with 8 Gb RAM in a dual channel. </p>


created: 2021-04-01T07:59:55-07:00
updated: 2021-04-01T08:22:50-07:00
title: my email account won't load
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402607;
creator: gmagpam
content:
<p>When trying to access the email account from our home page a new tab will open but nothing loads. </p>


created: 2021-04-01T07:47:18-07:00
updated: 2021-04-01T08:25:18-07:00
title: Website loading
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1402609;
creator: naeempushia
content:
<p>Despite of countless plugins and efforts, My website <a href="http://weldingzilla.com" rel="nofollow">Welding Zilla</a> is still loading dead slow on firefox<a href="http://photobooths.co.uk/" rel="nofollow">. </a>I dont know whats wrong with it , while it is super fast with the other browsers<a href="http://lumenlinks.com/" rel="nofollow">.</a> What can be the issue? </p>


created: 2021-04-01T07:46:51-07:00
updated: 2021-04-01T07:46:51-07:00
title: rodapé
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: pt-BR
creator: ulianae
content:
<p>Na versão 87 do firefox não consigo acessar a aba Margens ou Margens, cabeçalho e rodapé para alterar: </p><p>Margens: separadamente a largura das margens superior, inferior, esquerda e direita das páginas. </p><p>Cabeçalho e rodapé:   </p><pre>   --em branco--: Nada será impresso ali.    Título: Imprime o título da página web.    Endereço: Imprime o endereço web da página.    Data/Hora: Imprime a data e hora do momento em que é feita a impressão.    Página #: Imprime o número da página.    Página # de #: Imprime o número da página junto com o total de páginas.    Personalizar...: Digite um texto para o cabeçalho ou rodapé. Pode ser usado, por exemplo, para imprimir um nome de empresa ou organização, no topo ou base de cada página impressa.  </pre> <p>Nas opções  de suporte que encontrei não há caminho para chegar a essas opções mencionadas acima. E na versão "melhorada" de visualização de impressão só aparecem as opções sem margem e/ou sem cabaçalho e rodapé... não atende as minhas necessidades... </p>


created: 2021-04-01T07:40:15-07:00
updated: 2021-04-01T12:48:59-07:00
title: how to increase and keep toolbar/bookmarks fonts sizes. They keep reverting upon exit of browser.
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1402691;
creator: mgwoodworth
content:
<p>how to increase and keep toolbar/bookmarks fonts sizes.  I accessed the font sizes thru about:config. Then devp. Then layout.css.devPixelsPerPx. They keep reverting to the tiniest of fonts upon exit of browser. </p>


created: 2021-04-01T07:20:27-07:00
updated: 2021-04-01T12:33:36-07:00
title: Not able to find bookmarks in toolbar
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: mbouman2
content:
<p>I have the bookmarks tool bar open with the ability to click on the two arrows on the right to see additional bookmarks.  I have recently tried to bookmark some links like I always do and they don't show up in the toolbar.  Anyone else have this problem?  I did not change any settings.  Did the recent update change some settings I don't know about or is this a bug.  Any help will be appreciated.  Thanks!!! </p>

answers:
1402596;1402598;1402602;1402604;1402608;1402611;1402619;1402626;1402629;1402631;1402633;1402637;1402644;1402667;1402677;1402680;1402688;


created: 2021-04-01T07:20:18-07:00
updated: 2021-04-01T07:20:18-07:00
title: flicker
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: spao100
content:
<p>Using Firefox 87.0 (64 bit) in Windows 10 Home version 20H2 on any site I highlight a flickering of the various peers of the screen. Using Microsoft Edge Version 89.0.774.63 (Official Build) (64 bit) in the same environment and same site there is no flickering </p>


created: 2021-04-01T07:08:35-07:00
updated: 2021-04-01T11:45:06-07:00
title: Continous "not responding" error.
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402610;1402671;
creator: sluscinskiasi
content:
<p>We keep getting "Not responding" error that appears to be worsening - more frequently &amp; longer duration. Happened at least 3 times since starting this submittal. Running Windows 10 with all current updates on Dell XPS w/ Core i7 8th gen. Have tried the fixes found online. </p><p>Thanks for your help. </p>


created: 2021-04-01T07:07:25-07:00
updated: 2021-04-01T07:07:25-07:00
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: tantenen
title:
trying to change background color of firefox homepage but do not have option to change "overide colors" from never to always. Only option is never?

content:
<p>In trying to change background color I do not have option to change "overide colors" from Never to Always, only option is Never? Thus, am stuck with white as background color. </p>


created: 2021-04-01T05:50:10-07:00
updated: 2021-04-01T11:45:50-07:00
title: shortcut or link like "about:preferences" to "network settings"
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402588;1402612;1402672;
creator: hadiraiesi
content:
<p>i need change network config several times in day  is there any shortcut like "about:preferences" to access "network settings" in firefox browser rapidly ? </p>


created: 2021-04-01T05:21:33-07:00
updated: 2021-04-01T15:37:09-07:00
title: getting favourites and okmarks toolbar back from an old drive
tags: desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402614;1402743;
creator: bobwarner62
content:
<p>hi i hope some one can help me, ive looked at youtube videos but its not helping. </p><p>i have swapped my drive in my laptop to ssd. had to do a fresh install of windows 10 home as clone of drive failed a number of times. reinstalled firefox runs fine but obvioulsy i need all my favourites and book marks back along with bookmark toolbar dead without it..... i have access to the old drive via usb and can see the profiles folder but when (following youtube videos) ive copied it over i dont see my favorites or toolbar. im sure there is something im doing wrong or not done but the videos do seem to be for older vrns of firefox and so not 100%accurtae in what to do. </p><p>my name is bob and i hope someone can help. </p>


created: 2021-04-01T05:05:02-07:00
updated: 2021-04-01T12:39:39-07:00
title: A functional question and request
tags: desktop;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402616;1402690;
creator: JimmyzzZ
content:
<p><strong>Is it possible for Mozilla Firefox to develop a feature that can delete downloaded files directly within the browser, like Edge does?</strong> </p><p>First of all, thank you for browsing and answering! Whenever I download a file by mistake, I have to go to File Explorer to delete it, even though Firefox can locate the downloaded file directly, but this still wastes some time. So to save time, can Firefox also introduce an option to delete a file after right-clicking on the downloaded file, just like Edge? </p><p>(New to the Firefox community, so please don't overly accuse me if I'm wrong) </p>


created: 2021-04-01T04:27:36-07:00
updated: 2021-04-01T08:39:19-07:00
title: How to reintsate website to work right
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402617;
creator: Anduma22
content:
<p>I'm trying to better understand why a certain website I frequent online seems broken or something with the level of tracking protection I have enabled with the main page working fine then the stories pages being spread out or something rather than what it was supposed to be like if this helps. I'm not able to read the story easily and have to scroll down over and over again and sometimes, the webpage won't allow me to go down on the page as well. I'm not too sure if that's because of the tracking protection level I have enabled and how to get around this if so rather than having to go back to the standard level. Feel free to share your thoughts sometime. Thank you in advance if you reply to this. </p>


created: 2021-04-01T04:18:23-07:00
updated: 2021-04-01T04:18:23-07:00
title: Why is Firefox always displayed when using Windows 10 multiple desktops?
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: ian119
content:
<p>I want to use the Windows 10 multiple desktop feature so that I can have different applications running on each desktop. But when I have Firefox running on any desktop it always appears on all the others as well. If I have Edge running it will only appear on the desktop on which it is launched or subsequently psotioned. </p><p>How can I fix this for Firefox? </p>


created: 2021-04-01T03:55:09-07:00
updated: 2021-04-01T03:55:09-07:00
title: site connect
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: subkatje
content:
<p>firefox will not load page when i use my mobile as internet provider, have to go to router from same supplier to connect to site. Why do i have this problem? Same Internet provider should give same result </p>


created: 2021-04-01T03:24:44-07:00
updated: 2021-04-01T06:00:52-07:00
title: Weird wordpress issue
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402584;1402587;
creator: BAMimages
content:
<p>Hi </p><p>I have a wordpress website which has been working great for 2 years until recently.  When I view the website as the public it works fine.  However, when I log into my wordpress account my blog page isn't working as it should.  Screenshot attached - top image I'm logged out, bottom image I'm logged in. </p><p>Each blog posts shows as a clickable title in a box, but the boxes aren't visible.  I know the links are there, because if I hover over them I can click them, but neither the box or the title is showing in Firefox. </p><p>If I log on from other browsers the blog section is showing as it should.  It's only happening in Firefox.  I've contacted Wordpress support and they confirm they can log in to my account and see the links and titles fine, so it's definitely my browser. </p><p>I've already tried: </p> <ul><li> Updating Firefox, which tells me it's up to date </li><li> Clearing cache and cookies (no change) </li><li> My website already has all permissions granted </li><li> Turning off add-ons and extensions (I only have 2 in any event, and this didn't help) </li><li> Turning acceleration on and off (no change) </li></ul> <p>The weird part is, if I clear the cache and log in I can see the blog section fine.  But the second I click on a blog post, then go back to the main blog section all the links have disappeared again! </p><p>I have 4 other wordpress websites and it's only happening on this 1 particular site, so I don't think I need a full clean install of Firefox if everything else is working correctly. </p><p>Any help appreciated! </p>


created: 2021-04-01T03:17:25-07:00
updated: 2021-04-01T03:53:40-07:00
title: Characters disappear from pages, menus, search etc.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402576;
creator: francois.guillet
content:
<p>Since Windows Insider build 21318 (we need Insiders build for some WSL features), after a few minutes of usage characters start to disappear from the application : pages, menus, etc. Only Firefox triggers this behavior, but once it has started it propagates to other Windows apps. The only solution is to quit Firefox and any affected app and relaunch. Firefox is pretty much unusable at this point. </p><p>This bug is very much alike the one reported here : <a href="https://support.mozilla.org/fr/questions/1313520" rel="nofollow">https://support.mozilla.org/fr/questions/1313520</a> </p><p>Restarting in safe mode doesn't change behavior : not related to hardware acceleration or add-ons. </p><p>Tested with Firefox v87.0 and Nightly. I also checked the described behavior also happens on co-workers computers same model/same configuration (this is on a Dell laptop Precision 7550 with an NVidia Quadro RTX4000). </p>


created: 2021-04-01T03:14:29-07:00
updated: 2021-04-01T03:54:23-07:00
title: Bookmarks where are they
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402577;
creator: emannikk
content:
<p>Hello, </p><p>My computer crashed and my windows profile is gone. </p><p>I made new profile and now my firefox profile and bookmarks are missing Typed about:profiles but don't see anything but the one I'm using now </p><p>-Erkki </p>


created: 2021-04-01T02:59:21-07:00
updated: 2021-04-01T02:59:21-07:00
title: Firefox does not load any pages or settings or login for firefox account
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: Kaddi
content:
<p>Hi everyone, </p><p>Thanks a lot for taking time reading this! :) </p><p>I have the following problem with my firefox on Kubuntu 20.04 on my laptop: since a couple of weeks, firefox opens normaly after rebooting, remembered all tabs and my firefox account etc., but it's just not loading anything. I can still type in a web adress or something in the search, I can also still select the drop-down menu on the right ("Open menu") and select e.g. "Settings", but nothing happens afterwords. Same problem for all websites. Some of the main buttons are also not functional (refresh, back/forward). I attached a screenshot from the "empty" firefox (but not sure if that's of any help anyways ;) ). </p><p>I tested a couple of things so far, nothing helped: </p><p>1) Internet is working, I tested ping, apt is working as well as a differnt browser I installed now). </p><p>2) I reinstalled firefox completely by running the following commands: </p><pre>      sudo apt update       sudo apt purge firefox // sudo apt --purge autoremove firefox       sudo rm -rf .mozilla       reboot       sudo apt update       sudo apt install firefox </pre> <pre>      (Since I removed the profile folder, the standard tab and bookmarks open/show after starting firefox now, as expeced. I'm also not longer logged in.) </pre> <p>3) By starting firefox via the console, no error messages were shown </p><p>4) I created a second ubuntu unser profile, to test if firefox would work there: it doesn't </p><p>5) Since I have a dualboot with Win10/Kubuntu 20.04, I started Windows and tested firefox there: it is working as usual.  </p><p>6) I also obviously tried to google this problem, but either I put the wrong keywords in or this problem is pretty unique/new?  </p><p>If you need any further information on my system, I'm happy to provide them! Thanks a lot for any recommendations and further ideas, what to do! I'm pretty much desperate for a solution by now, as during home office a not well working system is a pain! ;) </p><p>Thanks and stay safe, Katrin </p>


created: 2021-04-01T02:55:05-07:00
updated: 2021-04-01T13:12:43-07:00
title: Panely s youtube
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: cs
answers: 1402695;
creator: chuva139
content:
<p>Jak mohu pouštět více panelů s videi na youtube aniž by se mi neaktivní panel vždy vypnul. Aby hrály všechny panely současně...!! Jak tomu bylo dříve ve firefoxu.  Tato úprava nastavení, že vždy hraje jen jeden panel s youtube se mi vůbec nelíbí a nechápu důvod. Děkuji. </p>


created: 2021-04-01T02:41:00-07:00
updated: 2021-04-01T02:41:00-07:00
title: Previous session did not open despite choosing that option - How to retrieve that last session?
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: fi
creator: m.mckay
content:
<p>Hi everyone, any dieas on how to retrieve my last session in the following situation? </p><p>I had a session full of tabs open. I closed the window thinking I could return to that session the next time I open Firefox. However, some site had opened another firefox window in the background and now when I clicked on return previous session, firefox only returned that spam windows, not the important one with all the open tabs. How can I retreive all those tabs now? This sort of behavior from the browser is absolutely crazy. And how can I avoid this issue in the future besides checking the background for spam windows? </p><p>Thanks guys! </p>


created: 2021-04-01T01:53:07-07:00
updated: 2021-04-01T01:53:07-07:00
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: andrzejpaczynski
title:
At "Alibaba.com", their own Messenger does not diplay messages from/to any of the previous active conversations.

content:
<p>"<a href="http://Alibaba.com" rel="nofollow">Alibaba.com</a>". Alibaba's own Messenger shows only the chats' participants, but not the conversations with ANY of them. Since Monday,  29 March 20121. Other Browsers are O. K. , no issues, all conversations displayed and active. </p>


created: 2021-03-31T22:40:42-07:00
updated: 2021-03-31T23:53:11-07:00
title: Browser
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402551;
creator: steeldragonfire44
content:
<p>Hello, I would like to log out remotely from the Firefox browser that is installed on another device because it automatically logs in to all websites that I have visited frequently.  Among other things, it is a discord where I value privacy very much and I do not want any person using the laptop (because there is no password and the device is also used by other people in the family) to have access to the account.  First of all, I want to log out of the browser (i.e. simply log in again to just protect my data).  This need came to me because the website (I closed the discord and I am 100% sure of it and it shows me that it is open all the time). I apologize in advance for the spelling because I translated myself with a translator because I do not know English very well. </p>


created: 2021-03-31T21:35:42-07:00
updated: 2021-03-31T22:09:27-07:00
title: Screen Share Missing 64 bit linux
tags: linux;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402539;
creator: stargeezer
content:
<p>Screen Share is Missing in 64 bit linux version of Firefox.  Do I need to be running 32 bit Firefox to be able to screen share during WebEx sessions? </p>


created: 2021-03-31T21:16:28-07:00
updated: 2021-03-31T21:29:50-07:00
title: On Firefox 86.0 on iMac. Suddenly unable to drag tabs.
tags: ios;firefox-ios-not-working-expected;
product: firefox
topic: tab-settings
locale: en-US
answers: 1402537;
creator: jmazzeo
content:
<p>I have always been able to drag tabs. Just in the past couple of days that no longer works. Is there a fix? </p>


created: 2021-03-31T21:07:23-07:00
updated: 2021-03-31T22:39:10-07:00
title: Default zoom not working
tags: mac-os;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1402540;1402544;
creator: rcastro88
content:
<p>I am using the current version of Waterfox G3.2.0.  No matter what I set my default zoom to in preferences, every tab I open defaults to a previous value I had set for the default zoom.  I have only set the default zoom once which was the previous time @ 150%.  Now every tab opens @ 150%.  I have tried closing all tabs and then settings a new value in preferences and then opening a first tab which didn't work. </p>


created: 2021-03-31T21:06:07-07:00
updated: 2021-03-31T21:06:07-07:00
title: Firefox refuses to open or reinstall properly.
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: therealdoggoatee
content:
<p>Recently, Firefox started crashing when i tried to open it. I made the effort to try to reinstall Firefox, but the installer crashes midway through. Now, I can't install it at all. I can uninstall whatever halfway-installed version of Firefox is downloaded, but nothing sticks. My antivirus hasn't picked up anything of note. </p><p>What's going on? </p>


created: 2021-03-31T20:21:28-07:00
updated: 2021-03-31T22:15:55-07:00
title: Interac now considered a problem!?!
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402541;
creator: smr917
content:
<p>Why am I suddenly now not allowed to access Interac using Firefox? I NEED to collect my payments so I can pay all my other bills (like rent) as I have been for years. Firefox, there should not be any problem connecting to Interac. </p>


created: 2021-03-31T20:03:18-07:00
updated: 2021-03-31T23:44:57-07:00
title: Firefox runs under chrome?
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402550;
creator: cbergman888
content:
<p>I want to run firefox. I load firefox on my PC I run the application Firefox starts up but the browser is still Google? Why? See attachment </p>


created: 2021-03-31T19:32:46-07:00
updated: 2021-03-31T20:01:26-07:00
title: Online banking
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402526;
creator: schwol
content:
<p>My online banking access used to work perfectly but does not worked any more.  In the login process, it simply does not go any further without any error message.  The laptop is the same as before. The only thing that has changed are updates to Firefox version 87.0 and Ubuntu version 18.04.5 LTS. On another laptop, the bank access still worked perfectly. I have tried to switch off all restrictions in the Firefox settings and to deactivate all add-ons, unfortunately without success. The bank couldn't solve the problem either, they just said it was probably due to the browser settings. Do you have any ideas? Thank you! Wolfgang </p>


created: 2021-03-31T18:08:40-07:00
updated: 2021-03-31T18:08:40-07:00
title: Images and text in some websites does not load correctly- looks garbled or wrong color
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: miss_dana_e
content:
<p>Some websites including facebook (which is the one I notice it most on) and blogs don't load images or text correctly.  At first some images, not all, would have yellow or green stripes going vertically through the images.  Then things got worse and got yellow and green pixels.  Now it is getting to the point where text is also looking like gibberish.  This isn't everywhere, just on some pictures and some text.  i do not have the same problem using other browsers.  I do not have the problem all of the time.  I have refreshed firefox.  I have uninstalled and re-installed firefox.  I have deleted cookies, etc.  Nothing seems to help.  This has been happening on and off for a long time but is progressively getting worse. </p>


created: 2021-03-31T17:15:20-07:00
updated: 2021-03-31T17:35:05-07:00
title: I want to open tabs in the "tiles/Top Site" page to open by Right-click.
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1402518;
creator: Master_Live_013
content:
<p>I have the "Right Links WE" extension installed. </p><p>I this extension so that links open right away with a Right-click. </p><p>My problem is that this behavior doesn't extends to the "tiles/ Top site" page. </p><p>When I right-click a title instead of opening right away it opens the menu in and gives me the option to open the tab in a new tab defeating the purpose of the extension (which is to open the link with one (right) click instead of two).  </p><p>Please help. </p>


created: 2021-04-02T16:12:24-07:00
updated: 2021-04-02T16:12:24-07:00
title: "File Upload" window is grouped by file type and I can't change it
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: bonnie.porter
content:
<p>See below. I try to upload a file, and the "File Upload" window is grouped by file type. When I try to order the files by date or whatever, they are sorted chronologically within the groups, but STILL grouped by file type. Even different types of Word docs are grouped by Word version. It's difficult to find the files I need to upload like this.  </p><p>How do I fix this? It's INFURIATING. I HATE THIS. </p>


created: 2021-04-02T15:43:23-07:00
updated: 2021-04-02T15:43:23-07:00
title: OpenH264 popup
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: es
creator: mgkogan
content:
<p>Hi there!  I have the following problem, Firefox consistently drops the openh264 plugin. I have already downloaded the files at the following address: C: \ Users \ ------ \ AppData \ Roaming \ Mozilla \ Firefox \ Profiles \ eq968iyl.default-release-1 \ gmp-openh264 \ 1.1 but Firefox doesn't incorporate it . What can I do to solve this problem? Thanks! </p>


created: 2021-04-02T15:24:07-07:00
updated: 2021-04-02T16:18:25-07:00
title: Unsecure connection
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402954;1402960;
creator: bedevil_90
content:
<p>Hi </p><p>I’ve been trying to access some sites for a couple of weeks or more (from the last update) and an unsafe connection is identified to me.  The page has no possibility to send Mozilla any feedback.  The paradox is that even the forum <a href="http://Mozillaitalia.org" rel="nofollow">Mozillaitalia.org</a> results with an unsafe connection. </p><p>What to do in order to be able to enter the sites in which I have always entered and which are now unsafe? </p><p>Thank you </p>


created: 2021-04-02T14:54:09-07:00
updated: 2021-04-02T14:54:09-07:00
title: After the last update, Videos play fine, but videos of video games freeze picture, audio continues
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: emuuprising
content:
<p>I can watch 1080p youtube videos fine. But if it is a video of a video game, the picture freezes, but audio continues. I have tried with several different videos and video game videos, and the problem is consistent. I don't know how it tells the difference, or how to fix this. I use Win 8.1 and have the latest version of Firefox 87.0 (32 bit) </p>


created: 2021-04-02T14:19:13-07:00
updated: 2021-04-02T15:02:53-07:00
title: bookmarks
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402935;1402936;1402951;
creator: mchacko99
content:
<p>I have seen the following question from 2017 but a not a clear answer.  I do get to the "bookmarks manage" option (to import bookmarks). I don't have a bookmarks manage option. MC </p>


created: 2021-04-02T14:14:39-07:00
updated: 2021-04-02T14:29:35-07:00
title: Firefox editor autocorrecting <br> to <be>
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1402938;
creator: Electric.ray
content:
<p>When I edit in MediaWiki and Substack, Firefox corrects <br> to &lt;be&gt;. It drives me INSANE. I can't see any option to autocorrect, or any way of fixing it. What is causing this? Chrome doesn't do it. I don't see any other auto-correct happening. </p>


created: 2021-04-02T14:07:34-07:00
updated: 2021-04-02T14:07:34-07:00
title: apparmor profile for firefox with or without CAP_SYS_ADMIN, CAP_SYS_CHROOT and CAP_SYS_PTRACE
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: maelstor
content:
<p>Hi, </p><p>I've created a apparmor profile for firefox but I don't know whether to deny or allow the capabilities CAP_SYS_ADMIN, CAP_SYS_CHROOT and CAP_SYS_PTRACE. I've tried both ways, denying and allowing them, and firefox seems to work properly without allowing these capabilities. So here's the question: Which features of firefox actually need these capabilities? All of them are pretty powerful in the hands of a malicious program. </p>


created: 2021-04-02T13:47:43-07:00
updated: 2021-04-02T14:55:07-07:00
title: Firefox crashing randomly
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402927;1402945;
creator: finnroemgens
content:
<p>Recently, often when I'm casually browsing the web Firefox tends to crash. When it does, it won't start up for a couple of times. When I start it back up it will immediately crash again. Sometimes it takes an hour or a system reboot to fix it. Even if I'm just watching a video on Youtube it will sometimes crash out of the blue. Starting in safe mode crashes as well. </p><p>I'm having some more weird issues with my PC lately, like games crashing or getting RAM-related Bsod's. I really hope someone can help me with this issue because it might also give me some more insight into what's going on with my PC. Of course I will relocate to a different forum for that matter- but first I want to look into this issue. </p><p>Thank you. </p>


created: 2021-04-02T13:17:50-07:00
updated: 2021-04-02T13:17:50-07:00
title: Session Restore
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: georgesloan
content:
<p>What files do I need to restore from my nightly backup to bring back the multiple tabs I have lost in a shut down? The current restore previous session only has half of what I lost.  I tried copying the profiles folder from a back up but it still only had three of the six windows I lost.  Suggestions please! </p>


created: 2021-04-02T12:13:57-07:00
updated: 2021-04-02T14:51:28-07:00
title: How to collect the same subject fields under ONE new file?
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402944;
creator: jmansson97
content:
<p>I have special interests and want to collect many web addresses of the same interest under one file. I have tried to in the bookmark column to right click and hope for the possibility tp see NEW FILE. However I haven't succeeded. Would anyone help me? </p>


created: 2021-04-02T11:39:55-07:00
updated: 2021-04-02T12:33:03-07:00
title: Firefox loads but doesn't function MSVCP140.dll incompatible with windows
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402913;1402918;1402922;
creator: buckinghamjordan
content:
<p>I got this message  </p><p>C:\WINDOWS\SYSTEM32\MSVCP140.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.  </p><p>and firefox would either not load, and after I reinstalled it it would load but not load web pages. I refreshed firefox, uninstalled and reinstalled. Nothing so far. Even after a fresh install nothing. </p>


created: 2021-04-02T11:26:30-07:00
updated: 2021-04-02T11:26:30-07:00
title: Internationalization Localization
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: larrykirsch
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1331467" rel="nofollow">/questions/1331467</a>]</i><br> I posted a question to the Forum and had an immediate reply suggesting that I take some additional steps. I am having trouble understanding the suggestion and need to seek clarification. The email is received is from "no-reply". What should I do now? </p>


created: 2021-04-02T11:13:35-07:00
updated: 2021-04-02T15:30:02-07:00
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1402947;1402956;
creator: Flibberty
title:
when a download completes Firefox creates multiple tabs so they are rushing across the screen out of control

content:
<p>when a download completes Firefox creates multiple tabs so they are rushing across the screen out of control </p><p>The doiwnload doesnt end up in downloads either </p><p>What can I do? </p>


created: 2021-04-02T11:09:53-07:00
updated: 2021-04-02T14:59:14-07:00
title: Yahoo email access
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402948;
creator: bykdickinson
content:
<p>Suddenly I can't access my Yahoo email account. Even when I go to the <a href="http://Currently.com" rel="nofollow">Currently.com</a> website, when I try to open my email I get an error message. Never had this problem before.  I can access my email through Internet Explorer, so it must be Firefox that is the problem. </p>


created: 2021-04-02T10:57:21-07:00
updated: 2021-04-02T14:57:34-07:00
title: who decides these terrible ideas to change the basic way FF works?
tags: desktop;other;escalate;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1402946;
creator: plew29881
content:
<p>Thanks to terrible, productivity-sucking changes in the basic functions of the FF browser, I have started using other browsers. First - FF updates far too frequently - almost daily. No option to block update notifications. Never know if it's something trivial, an important security fix, or a major interface change. The 'what's new' page is always incomplete.  2nd - FF downloads software surreptiously through the sneaky "normandy" back door and inserts feature changes irregardlessly. Doesn't matter if you explicitly selected NO to enrolling in studies. Users can't get a straight answer on how to disable Normandy. Named after the Allied stealth invasion of Europe, it does the same thing to our computers. 3rd- FF caters to fringe techie desires with an onslaught of unwanted or unsuable additions that bloats the software, uses up CPU, or inserts intrusive attention-seeking diversions. I am forced to spend too much time after each update to investigate how to shut off unwanted surprises as well as unannounced alterations to my option settings. For example, if I press the mute button on my keyboard a very large media window pops up and takes over a sizeable chunk of my computer screen. It cannot be resized. It has no close button. Took hours to find out how to disable this. 4th-FF developers seem to expect users to have the newest computer equipment, huge display screens, and lot's of extra memory. If not, too bad. 5th - the recent puzzling, arrogant changes to the basic print function is evidence of that mindset.  FF developers say they aren't going to let users revert to the normal "classic" small foot-print pulldown menu on the left side of the screen to preview, set up headers, etc. Too bad if the open window is too narrow to view this new intrusive, real estate consuming right hand display. Too bad that you can no longer simply seamlessly interact and accomplish the task. Too bad that  the FF developers think they know better than you that you should change the way you work. 6th Reader view is an obscure feature. I do not want to be forced to use it. I do my best to strip out or ignore the overwhelming number of pictographs  competing for my attention, 7th - I can no longer see URLs in the address bar. You've truncated them. I am forced to cut and paste them into a text editor to see them in their entirety. 8th - Firefox hangs video streaming sites like <a href="http://peacocktv.com" rel="nofollow">peacocktv.com</a>. Windows Taskmanager shows that FF forces CPU and hard drive usage to 100%. 9th -There is no mechanism to escape, break, or interrupt FF's failed video stream. How sad that Microsoft's obnoxious Edge browser is better at video streaming. It uses far less system resources on the same video streaming  site. AND doesn't hang the OS. It's likely FF's new unwanted capability to launch multiple picture in pictures - which I don't use - hogs resources. 10th- How about beta testing using 'normal' non-super techie /gamer users? 11th -FF disabled user Feedback. I stopped updating Firefox. Not trustworthy. </p>


created: 2021-04-02T10:35:31-07:00
updated: 2021-04-02T15:56:47-07:00
title: Primary Language
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402885;1402889;1402909;1402910;1402911;1402928;1402949;1402959;
creator: larrykirsch
content:
<p>Firefox recently changed my primary language on ALL WEBSITES from English to French. I've tried to reset default language to English using Options&gt;Language but it doesn't make the change. I've refreshed Firefox.  I've removed both French and  English as primary language and then chosen English  again. Nothing works. Thanks for assistance. </p>


created: 2021-04-02T10:30:48-07:00
updated: 2021-04-02T14:42:04-07:00
title: firefox won't start
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1402890;1402897;1402900;1402905;1402907;1402941;
creator: alex.334
content:
<p>Hi, can't start firefox (and chrome) anymore. There's no entry in task manager and I also tried deinstall both browser. edge still works.  what else can I do? </p>


created: 2021-04-02T10:27:25-07:00
updated: 2021-04-02T15:07:46-07:00
title: why suddenly, when I open Firefox browers does Malwarebytes warn me of a trojan cs9.wac.phicdn.net
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402950;1402952;
creator: msugar
content:
<p>why suddenly, when I open Firefox browers does Malwarebytes warn me of a trojan <a href="http://cs9.wac.phicdn.net" rel="nofollow">cs9.wac.phicdn.net</a> </p>


created: 2021-04-02T10:27:23-07:00
updated: 2021-04-02T10:27:23-07:00
title: DAZN application
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
creator: miwi040812
content:
<p>DAZN video is not running. That should or can be due to Fire fox. The videos run over Tetflix and others. What should I do. Micha </p>


created: 2021-04-02T09:59:12-07:00
updated: 2021-04-02T12:10:34-07:00
title: shouldn't webpages automatically resize to fit window?
tags: windows-7;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402914;
creator: hondochica
content:
<p>Why don't all websites automatically resize to fit the firefox window (when 'normal' size).  Several updates ago - webpages stopped 'resizing'.  Webpages that formally displayed fine, are now too large (the indicator shows 100%, but I must reduce it to 80% to display as it did before).  I have - and have always had - my bookmarks sidebar 'open' and websites resized depending on the amount of space available.  This no longer happens. Reducing or enlarging the bookmarks sidebar only 'slides' the webpage R or L to view the additional info (like using the scrollbar on the bottom).  This only happens on some websites (e.g. Home depot) - but other resize as normal (e.g. Motley Fool).  Is this a Firefox issue or the website developer issue? </p><p>thanks </p>


created: 2021-04-02T09:53:55-07:00
updated: 2021-04-02T09:53:55-07:00
title: Bring back the Bookmark Notes Field
tags: windows-7;desktop;bookmarks;firefox-600;
product: firefox
topic: bookmarks
locale: en-US
creator: wildrice
content:
<p>Please bring back the ability to add notes below each bookmark. </p><p>I asked this question in previous years, but now ESR has become incompatible with too many applications. I'm using Firefox 60.9.0 ESR with the bookmark notes feature for web site security prompts but: </p> <ul><li> Most banks do not support release 60 ESR </li><li> The Honey pricing app stays blank with ESR </li><li> Camel Camel Camel does not work with ESR </li></ul> <p>I now have to use Microsoft Edge to for these connections and then go back to Mozilla if I get asked a specific security question. There has to be a way to stay with Firefox, but the market is forcing me back to Microsoft Edge. </p><p>Please bring back the Firefox bookmark Notes field. </p>


created: 2021-04-02T09:38:17-07:00
updated: 2021-04-02T09:38:17-07:00
title: Pleas for a simple browser
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: steve356
content:
<p>I'm glad there are loads of you who understand the finer point of browsers, in this case Firefox. I'm not one of you though. Please is there a version of Firefox browser that is simple to use and uncomplicated in construction. I seem to spend a lot of precious time finding my way out of dead ends when all I want to do is maintain a simple list of bookmarks. </p>


created: 2021-04-02T09:18:13-07:00
updated: 2021-04-02T11:37:59-07:00
title: Master oassword auto promt
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1402904;
creator: tomas.nenzen
content:
<p>This is said about master password: Important: After you have defined and set your primary password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords. This also applies if you want to add, remove or show a password.  </p><p>I think that "when Firefox needs access.." should be changed to "regardless if Firefox needs it or not". </p><p>It would be much better if the master password promt was delayed until the first time it was needed. </p>


created: 2021-04-02T08:27:57-07:00
updated: 2021-04-02T08:27:57-07:00
title: Colored Cleartype
tags: windows-7;desktop;customize;firefox-710;
product: firefox
topic: customize
locale: en-US
creator: temp-64GTX
content:
<p>In Firefox 71 i have a colored cleatrype, which give a nice smooth letters. And in a new Firefoxes i have an ugly monochromatic (only color of text) cleartype, which give me an fat crappy letters. How to take back a colored cleartype in new (85 and newer) Firefoxes? </p>


created: 2021-04-02T07:59:20-07:00
updated: 2021-04-02T09:16:05-07:00
title: speed up the primary password
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402868;
creator: rakirkp
content:
<p>Hello, After I start Firefox with Duckduckgo,   I begin impatiently typing something in.  Then I find that Firefox wants the master password and has swallowed everything I typed.  Can this process of entering the master password be sped up or changed so that I do not have to type everything over? </p>


created: 2021-04-02T07:11:58-07:00
updated: 2021-04-02T09:14:01-07:00
title: Text and image displays are incomplete and/or discolored
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402867;
creator: chaikinsteven
content:
<p>Gmail seems to be the worst site. Alphabet letters and numbers are missing from words and dates in subject lines. Same in the left folders column. Elsewhere, photos will not display properly. I'll only get bits of an image. Refreshing may resolve the problem momentarily but then it reoccurs. I reinstalled Firefox, but that didn't fix the problem. </p>


created: 2021-04-02T07:05:10-07:00
updated: 2021-04-02T09:01:23-07:00
title: I'm sick of Firefox being hi-jacked or not working
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402846;1402863;1402865;
creator: steve342
content:
<p>I'm all but finished with Firefox now. I have been loyal for years, but since moving to a new computer there have been multiple problems, especially with Lastpass password manager. Life draining..... </p><p>After many problems, I did manage to get it to work: IE: By working I mean that I would sign into Lastpass using the icon on the address bar. Then, whenever I opened a tab for a password protected website, it would auto-fill.  </p><p>So, what has gone wrong now is that whilst I can sign into Lastpass (using the icon on the address bar), and the Lastpass dialogue box appears, instead of the dialogue box 'populating', it remains blank (as per the enclosed pic). Something has blocked it.  </p><p>I think this started happening after I added 'AdBlock' to the address bar (I have now subsequently removed it).  </p><p>And why did I have confidence in 'AdBlock'? Because it appeared in the add-ons in the Firefox menu, so I naturally assumed that this was a Firefox recommended add-on.  </p><p>SO, I suspect that AdBlock has caused this problem, but I don't really know. All I know is Lastpass is not working, whereas it does on Chrome.  </p><p>Will I ever get the hours back for time wasted writing this? Or the other previous merry hours of ‘fun’ just trying to restore the Lastpass icon onto the address bar. Simple? Not in a million years!.... </p><p>Over to you. Do you care? Can you sort it?  Or is this going to be the straw that broke the camel’s back? "Chrome here I come and bye-bye life draining Firefox; for this relief, much thanks"? </p>


created: 2021-04-02T05:44:20-07:00
updated: 2021-04-02T14:51:02-07:00
title: Firefox opens then immediately closes
tags: desktop;fix-problems;needsinfo;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402878;1402888;1402899;1402943;
creator: duderedfoxaj
content:
<p>Yesterday this issue arose where when I would run Firefox it would open then close within a second. I've tried reinstalling and the same issue arose. I can't seen to start it in safe mode or change profiles. Is there any advice for this? </p>


created: 2021-04-02T05:11:33-07:00
updated: 2021-04-02T05:16:46-07:00
title: Firefox crashes randomly by the minute. Works fine in safe mode
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402827;1402829;
creator: sabra9120
content:
<p>Firefox crashes randomly by the minute. Works fine in safe mode.. Crash ID: bp-2cc7ec90-51dc-4f3f-b3d2-b31840210402 </p><p>Thank you very much </p>


created: 2021-04-02T05:10:01-07:00
updated: 2021-04-02T05:10:01-07:00
title: Firfox crashes randomly by the minut. Works fine in safe mode.
product: firefox
topic: fix-problems
locale: en-US
creator: sabra9120
content:
<p><em>[Locked as a duplicate of <a href="https://support.mozilla.org/en-US/questions/1331437" rel="nofollow">https://support.mozilla.org/en-US/questions/1331437</a>. Please follow up there, thanks.]</em> </p><p>Firfox crashes randomly by the minute. Works fine in safe mode. Crash ID: bp-2cc7ec90-51dc-4f3f-b3d2-b31840210402. </p><p>Thank you very much. </p>


created: 2021-04-02T03:41:39-07:00
updated: 2021-04-02T03:41:39-07:00
title: Any add-ons are availeblt to the screen to see 2 different tabs side by side
tags: mac-os;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: yuganp
content:
<p>I am looking for a addon which helps to split screen into two tabs, so I can see two tabs without using extra screen.. </p>


created: 2021-04-02T03:20:05-07:00
updated: 2021-04-02T11:35:49-07:00
title: How to open kiosk mode without entering fullscreen directly.
tags: linux;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1402903;
creator: aobi100bt
content:
<p>As the subject stated, I'm desiring to achieve the result that I can run some webpage with the window containing only the page itself (without toolbar, address bar, etc.). The --kiosk command line option is almost what I need but it will enter the fullscreen mode whatsoever. For instance, chromium has the --app option which is exactly what I want it to be. Thanks in advance! </p>


created: 2021-04-02T03:16:34-07:00
updated: 2021-04-02T03:16:34-07:00
title: Greek filenames
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: antasimak
content:
<p>Saving a file written with a greek filename and using "MS print to pdf" the path name apperas to be "marτian", when opened with firefox.  With Acrobat it is OK. </p><p>Thank you Antasimak </p><p>PS: OS is Windows 10 Home 20H2, running on AMD Ryzen 3 3200GHz I attach 2 screen captures. </p>


created: 2021-04-02T03:06:25-07:00
updated: 2021-04-02T03:06:25-07:00
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: vincent.gossare
title:
Microsoft teams is not properly working in FF87.0 and asks my tab to be updated to reactivate the app

content:
<p>When i try to use Microsoft teams on line, i can't reach it and I get a message that says: "tab must mustupdated to reactivate the application" And I'm invited to click on a "i'm back" button that doesn't update the app. </p><p>I used to work partially before. I wasn't able to access video or screen sharing bu I was able to use the chat app. </p><p>I'm on iMac macOS High Sierra (10.13.6) and FireFox 87.0 </p><p>I tired the 'security.allow_disjointed_external_uri_loads and change its value to true' solution but it doesn't work too. </p><p>Thanks for your help and answers </p>


created: 2021-04-02T03:03:01-07:00
updated: 2021-04-02T03:03:01-07:00
title: Firefox Desktop Needs a Proper Digital Pen Support
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: Blackest123
content:
<p>I can't even describe how bad is the pen support. It sometimes works but then when I try to scroll with the pen it just selects the texts and stops working. I can't even close tabs by clicking the "X" button. I love using Firefox but lacking a pen support forces me to use the Edge(chromium) when I use my pen. I'm not sure if this is the right place to write this suggestion. </p>


created: 2021-04-02T02:54:15-07:00
updated: 2021-04-02T08:19:04-07:00
title: Search via address bar corrupted?
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402830;1402838;1402861;
creator: Flinsi_Hack
content:
<p>Hello!  </p><p>I am used to search via address bar (My browser: Firefox 87.0 64 bit, Windows 10 Pro, Build 19041.867 ). Since a few month I sometimes receive an annoying Message wich I can not get rid of (image). </p><p>I deleted Firefox completely and installed it again. My Virus scan and Spybot Search and destroy did not report any results. </p><p>My only Add-on is AdBlocker ultimate. </p><p>Plugins: OpenH264 Videocodec and Widevine Content Decryption Module. </p><p>Search via Google did not help. </p><p>I suppose that something is corrupted. </p><p>I finally have no clue how to solve that problem and would be glad if somenone could help me. </p><p>Thank you in advance! </p>


created: 2021-04-02T02:42:59-07:00
updated: 2021-04-02T10:09:59-07:00
title: When opening Firefox, it closes immediately
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402831;1402836;1402837;1402847;1402849;
creator: Tilack
content:
<p>Hi! </p><p>My system: </p> <ul><li> Win 10 64 Bit Desktop, completely up-to-date </li><li> Two windows user accounts: one admin account and one standard user account </li><li> using Windows defender / firewall only (NO third party virus scanner / firewall) </li><li> Firefox 87.0 </li></ul> <p>The last day, Firefox worked without noticeable problems. Nothing special happened. However, on the next morning, the problems appeared all of a sudden on the windows standard user account (<strong>The windows admin account is NOT affected by the problem</strong>): </p><p>When clicking the Firefox icon, the Firefox window appears for a split second and then disappears. In Task Manager one can see the firefox.exe processes appearing and disappearing again. It seems that firefox closes itself or is closed by anything else right after startup. </p><p>There is no crash, no error message, no crash report. <strong>It is simply impossible to start firefox.exe</strong>, no matter in which way I try it: </p> <ol><li> Same problem when trying to start in private window mode or in safe mode. </li><li> Same problem when trying to start profile manager. </li><li> Same problem when trying to start firefox.exe from windows explorer. </li></ol> <p><strong>I already tried all the standard solutions, but nothing helped:</strong> </p> <ol><li> Uninstall 64-Bit Firefox and reinstalled 64-Bit Firefox </li><li> Uninstall 64-Bit Firefox and reinstalled 32-Bit Firefox </li><li> I deleted all mozilla folders in all subfolders of %User%\AppData and also cleared any temporary files there (this should delete all user profile data and all extensions) </li><li> I did a <strong>complete virus/malware scan</strong> using ten different malware/virus scanners (MalwareBytes, Adwcleaner, TDSSKiller, MSERT, Sophos, F-Secure, Kaspersky, Bitdefender, Windows Defender, ESET), some of them started from external boot media (i.e. they worked without the need to start Windows). <strong>Nothing has been detected.</strong> </li><li> Disabling Windows Defender and Firewall as far as possible (meanwhile, I installed Bitdefender, so Windows Defender / Firewall are replaced) </li></ol> <p>I did a closer look using ProcessMonitor64, but I could not figure out any abnormalities (maybe you can give me hint what to look for?) </p><p>What I discovered: </p> <ol><li> Renaming firefox.exe to anything else (e.g. firefox1.exe) makes it work (but this is not a solution of the problem because Firefox updates will no longer work then) </li><li> The user of that PC starts Firefox by double clicking on the task bar icon. Usually, a simple click is sufficient. Could the problem be caused by a too slow double click (= interpreted as two single clicks) and a concurring start of two Firefox instances? </li></ol> <p>Any ideas? </p>


created: 2021-04-02T02:01:34-07:00
updated: 2021-04-02T11:43:19-07:00
tags: desktop;cookies;escalate;needsinfo;windows-10;login;firefox-870;
product: firefox
topic: cookies
locale: en-US
answers: 1402832;1402842;1402871;1402906;
creator: elmojito
title:
Problem with login on specific sites only - Login not possible or forgotten - Incognito mode works fine

content:
<p>Hello, </p><p>I have a problem with login on a few selected sites. On some sites I cannot login at all, on other sites I can log in, but as soon as I don't interact with the website for a few seconds the login is lost and the next click on any link shows me a "not logged in"-state. </p><p>For example on my companies Outlook Web Access site, when I enter my account info and click on "Sign In", it briefly shows a loading screen and then takes me back to the login site. On another webiste I can log in and use the website without problems, but not clicking anything for more than ~5 seconds leads to the login being lost. The strange thing is: in incognito mode everything works fine on both sites!? </p><p>Firefox is 87.0, I have already deleted all cookies and stored data. </p>


created: 2021-04-02T01:51:46-07:00
updated: 2021-04-02T01:51:46-07:00
title: Unstable default search engine
tags: desktop;customize;mac-os-x-109;firefox-789;firefox-7890;
product: firefox
topic: customize
locale: en-US
creator: jp.soma
content:
<p>hello,  For some time (version 78.8.0 at least), the default search engine I have selected (DuckDukgo) does not always remain in memory in "my preferences". It goes in a random way to Yahoo, even when I delete the browserdefault from the list of accessible search engines. I had the same problem in 2020 when a Firefox version change. The problem had been solved when moving to a later version. Is there a solution ? thank you best regards Jean Paul </p>


created: 2021-04-02T01:44:21-07:00
updated: 2021-04-02T09:17:48-07:00
title: Obnova panelů po nové instalaci
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: cs
answers: 1402869;
creator: feranec.tomas85
content:
<p>Zdravíčko.  </p><p>Pokaždé, když obnovuji firefox na novém počítači, neobnoví se otevřené panely i přes to, že mám nastevené, aby se zálohovaly. Poradíte někdo?  </p><p>Díky. </p>


created: 2021-04-02T01:19:40-07:00
updated: 2021-04-02T01:29:11-07:00
title: Information on "Remote Control"
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1402817;
creator: thorneetheBD
content:
<p>There is a little robot in my search bar, that makes my search bar orange with a lighter orange stripe pattern. When I hover my mouse over the robot it says "this browser is under remote control". I have googled and looked everywhere for more information about this, as I am completely unaware on what it is. Could someone tell me what it is and what it does? I really just want to make sure it isn't a virus, and that I don't need to keep covering my camera anymore. </p><p>Thank you so much. </p>


created: 2021-04-02T00:43:15-07:00
updated: 2021-04-02T00:43:15-07:00
title: Firefox Dark Theme don't match correctly on MacOS Big Sur
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: ubreaky
content:
<p>Hello, </p><p>I'm running MacOS 11.2.3 and Firefox 87.0 , I have a little problem. </p><p>I'm always using MacOS with the dark mode, Firefox has correctly detect it, and the black theme was applied, but if I do a right click, the scrolling menu still white. </p><p>I've added an image  </p><p>Thanks :) </p>


created: 2021-04-01T22:40:40-07:00
updated: 2021-04-01T23:27:22-07:00
title: Firefox more zoomed in windows than Linux while both in 100% zoom
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1402794;1402803;
creator: anilvijay5100
content:
<p>I don't know why in Linux and windows they is huge zoom difference I use both Ubuntu and windows. I have also noted this with Chrome. Both on windows, and Linux they were on 100% zoom. Is this a bug or adjustment according to OS as I am used to Linux I feel it difficult. </p>


created: 2021-04-01T22:00:43-07:00
updated: 2021-04-01T23:36:28-07:00
title: Firefox Crashing
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402804;
creator: ggacvx
content:
<p>While browsing <a href="https://www.mathrubhumi.com/" rel="nofollow">https://www.mathrubhumi.com/</a> site, a warning will come "A webpage is slowing down your  browser, what would do like to do, stop it or wait" Then system monitor shows a web content is consuming around 4.5 GB and firefox itself stopped the webpage. If the memory usage is higher the system will hang. </p>


created: 2021-04-01T21:01:27-07:00
updated: 2021-04-02T09:35:42-07:00
title: updates
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402789;1402821;1402876;
creator: medic64c
content:
<p>Every time i get an update, my bookmarks disappear. Why does this have to happen every time there is an update? </p>


created: 2021-04-01T20:24:19-07:00
updated: 2021-04-01T20:36:22-07:00
title: Creating folders in Firefox
tags: linux;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402782;
creator: petro_08332
content:
<p>My computer was updated with the latest linux and the latest firefox browser. I want to create folders in my bookmarks. All the help answers say to go to Bookmarks and click on 'Menu'.  That does not come up as an option. All I get is: Show all bookmarks; bookmark this page; bookmarks toolbar; other bookmarks. I can't find anything similar in tools, edit, or file.  I also don't get 'Edit Bookmarks' like was in the last edition I had. </p>


created: 2021-04-01T20:12:00-07:00
updated: 2021-04-01T21:20:56-07:00
title: Bookmarks missing on sign-in
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1402790;
creator: shanig.rox
content:
<p>Hi, </p><p>Due to issues with a windows update, my computer went through 2 clean installs recently. After the first one, I was able to download Firefox, log in, and sync all my previous extensions and bookmarks. However, after the second clean install, I just logged into Firefox and it did not bring up any of my previous bookmarks or extensions. Where did they go? How can I get them back?  </p><p>Please help. Thanks, </p>


created: 2021-04-01T20:03:27-07:00
updated: 2021-04-01T23:19:06-07:00
title: Screen shot
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1402797;1402799;
creator: kpambol
content:
<p>I want to take a screenshot of web page.  Pressing PrtScn by itself or with Fn or Windows key simply brings up the dialog box that says Pressing F7 turns Caret Browsing on or off...  Why is it so difficult? </p>


created: 2021-04-01T19:53:31-07:00
updated: 2021-04-01T23:38:54-07:00
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402805;
creator: nerdrew
title:
Upon loading any website that uses my Webcam or Microphone, Firefox crashes, and crashes immediately upon reloading Firefox and the associated website.

content:
<p>Upon loading any website that uses my Webcam or Microphone, Firefox crashes, and crashes immediately upon reloading Firefox and the associated website. </p><p>Examples include: Roll20, Spelltable. </p><p>I do now the series of events that lead to the crash but not the reason why it crashes. </p>


created: 2021-04-01T19:47:43-07:00
updated: 2021-04-02T12:08:33-07:00
title: latest version 88.0b6 still gives "can't load xpcom" message
tags: desktop;other;download-and-install;xpcomerror;
product: firefox
topic: other
locale: en-US
answers: 1402807;1402912;
creator: teddles551
content:
<p>latest version 88.0b6 still gives "can't load xpcom" message why is this still happening after 3 years of the problem in the history of upgrades. Don't tell me to check profile as I can't even start FF. I have done all the deletions as instructed by various experts but still get the message  "can't load xpcom".  Samuel Santos said download "83" to see if that fixes it I don't know if it did cause I then got "CAN'T FIND ENTRY POINT" </p>


created: 2021-04-01T19:34:12-07:00
updated: 2021-04-02T11:23:23-07:00
title: Hauptpasswort
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1402898;
creator: mabelebert
content:
<p>Es wird immer gesagt "Bitte geben Sie Ihr Hauptpasswort ein. In English: "Please give your main password". As I don't have a pin I cannot complete the task. Could you please help me? </p>


created: 2021-04-01T19:30:44-07:00
updated: 2021-04-02T12:21:06-07:00
title: logins and passwords
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402783;1402919;
creator: justchris63
content:
<p>After I updated from 86 to 87 Firefox lost all my logins &amp; passwords, and will no longer remember passwords after I enter them. "Ask to save logins and passwords for websites" and "Autofill logins and passwords" are both still checked. </p>


created: 2021-04-01T19:18:28-07:00
updated: 2021-04-01T20:46:52-07:00
title: Double images when pasting with Ctrl-V -- starting in the last 2 weeks
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402784;
creator: djhdean
content:
<p>When copying an image from another program, such as Snagit or powerpoint into gmail using firefox, I get two identical copies of the image.   </p><p>When copying formatted text from Powerpoint to gmail, the text also shows up twice -- once with the formatting, and once without the special formatting. </p><p>However, when copying text from Word to gmail, the text only shows up once -- with the formatting. </p><p>This does not happen with Chrome. </p><p>It does not happen when copying the image or text into another microsoft program like word. It only happens in Firefox. </p><p>I have refreshed Firefox, disabled add-ins, and cleared cache.  Nothing helps. </p><p>Please advise on how to stop this from happening when copying an image or formatted text. </p><p>This problem has only started in the last couple of weeks.   I am using Firefox Version 	87.0 Build ID 	20210318103112 </p><p>with Windows 10. </p>


created: 2021-04-01T18:00:37-07:00
updated: 2021-04-02T12:45:00-07:00
title: Star Ratings Now Too Small with Latest Update
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402796;1402923;
creator: mattonmovies
content:
<p>Hi there. Ever since the latest Firefox update, the star ratings accompanying my reviews on my website have shrunk. They used to be the perfect size, but now they're tiny and look ridiculous. The stars I use aren't by code but rather ones than I cut and paste from a saved file. The words are all the same size as previously; it's only the stars that have shrunk. This has affected all the past hundreds of articles on my site as well as the new ones I add. What can I do to make the stars bigger as they were before this unfortunate update? Unfortunately, I don't have an example of how they used to look (because how could I have predicted such a nonsensical and user-unfriendly change?), but attached is how they look now. Thanks. </p>


created: 2021-04-03T16:26:21-07:00
updated: 2021-04-03T16:26:21-07:00
title: How to stop Firefox 87.0 from pasting URL when I copy a word?
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
creator: LNelson1941
content:
<p>I just started using Firefox again about a week ago after not using it for months because websites kept insisting I use Chrome. So I now see a lot of changes in FF, and one that is VERY annoying is that whenever I paste something I've copied (usually just a word or several words), FF also pastes a URL. So I constantly have to waste time deleting the URLs. I don't see any setting I can use to stop that. Can someone help me, please? TIA. LNelson1941 </p>


created: 2021-04-03T16:25:51-07:00
updated: 2021-04-03T16:25:51-07:00
title: Firefox crashing when opening most Russian websites!
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: Soom
content:
<p>I am on Mac OS High Sierra Since about a week literally any Russian website I open just crashes Firefox immediately.  I have tried to restart in Safe Mode and clear history - it didn't help.  What is happening?! Using Chrome in the meantime (no crash there) </p>


created: 2021-04-03T16:20:04-07:00
updated: 2021-04-03T16:20:04-07:00
title: most of my bookmarks are deleted
tags: windows-7;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: stevegraham
content:
<p>firefox has deleted most of about 150 bookmarks, and one of the three bookmark folders.  I check the troubleshooting site and it said that the bookmarks could be recovered from a backup using the RESTORE function, but this has not worked.  Any advice on how I can recover the bookmarks?  I used Firefox 87.0 and Windows 7 on a desktop. </p><p>Thanks  -- Steve </p>


created: 2021-04-03T15:43:30-07:00
updated: 2021-04-03T15:43:30-07:00
title: Microsoft Print to PDF no longer working in Firefox
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: burdickwm
content:
<p>A few days ago Microsoft Print to PDF stopped working properly in Firefox 87.0 (64 bit) running in Windows 10.  Microsoft Print to PDF functions properly in Chrome, Internet Explorer, Excel/Word/Outlook, etc. </p><p>As attached, in Firefox after pressing CTL-P (or select File&gt;Print) the print preview window is displayed.  When I click Print a PDF file is created.  When I open that file I receive the attached error message advising that the file cannot be opened, etc. </p><p>I have executed many of the recommended solutions; none of resolved the issue.  I refreshed Firefox; that did not resolve the issue.  I uninstalled Firefox, deleted the Mozilla folder in APPDATA rebooted and reinstalled Firefox; that did not resolve the issue. </p><p>No recent software installations or upgrades, etc. </p><p>Thanks in advance for your recommendations, Bill </p>


created: 2021-04-03T14:30:07-07:00
updated: 2021-04-03T15:08:46-07:00
title: Firefox crashing / not opening on startup.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403138;
creator: georgerowland1
content:
<p>Dear whoever it may concern. </p><p>I am having an issue regarding Mozilla Firefox. Since restarting my pc I have been unable to launch Mozilla Firefox as it keeps crashing on startup. I have tried various different 'solutions' such as manually deleting Firefox from Program Files and Program Files (x86). As well as this I have also located and completely deleted Firefox from my Local files on my pc. After doing this I tried a fresh install and still the application does not open. </p><p>No crash dialog has been left behind and I am unable to access the application to check through Firefox itself. </p><p>Below I have linked a video which shows the problem I am having in hopes that someone will be able to help. </p><p>Regards. </p><p><br> <a href="https://youtu.be/f1LV62d1dqY" rel="nofollow">https://youtu.be/f1LV62d1dqY</a> </p>


created: 2021-04-03T14:06:33-07:00
updated: 2021-04-03T14:06:33-07:00
title: File moved or missing when I try to open using Firefox or another app
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: tlynch525
content:
<p>When I click on a link to download a file and I select the option to open using Firefox or to open using an application for the drop down, I can see the download progress on the task bar, but the downloaded file list shows "File moved or missing".  </p><p>So far, the only way for me to look at a linked file is to Save File to a specific location.  If I save the file, then the Download list shows size and time info.  If I double click, the file opens in Firefox.  I can open from the saved location using another application. </p><p>Where is Firefox saving the temporary file when I selected one of the options for opening the file directly?   Why won't Firefox properly save that location in the Download list? What setting(s) do I need to change so that this function works properly? </p><p>Thanks for any help! </p>


created: 2021-04-03T13:57:05-07:00
updated: 2021-04-03T13:57:05-07:00
title: iFrames rejected by Deutsche Telecom
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: GIGOMAN
content:
<p>I had a simple email to Germany rejected by Deutsche Telecom because of iFrames in HTML section.  See part of our email exchange and part of HTML section copied below.  I use AOL, but I believe the iFrame is placed by Mozilla.  I don't understand any of this but I believe it may be important for Mozilla to be aware of and possibly work with Deutsche Telecom on a fix.  Thank you, John Grace ++++++++++++++++++++++++++++++ From: 	Deutsche Telekom E-Mail Engineering Bruno Wild &lt;postmaster@rx.t<a href="http://-online.de" rel="nofollow">-online.de</a>&gt; To: 	John Grace &lt;jgrace1105@aol.com&gt; Date: 	Sat, Apr 3, 2021 12:38 pm </p><p>Dear Mr. Grace, on Sat, 3 Apr 2021 15:09:41 +0000 (UTC), you wrote: </p><p>&gt; I typed this short email to an old friend in Germany myself.  It is &gt; basically a text file and contains no attachment. </p><p>We found iframes in the HTML part of your e-mail. Such elements are rejected by our system in general. </p><p>Kind regards Bruno Wild +++++++++++++++++++++++++++++++ <br>&lt;iframe id=3D"fg_security_popup_iframe" src=3D"moz-extension://eb943ad9-f8bb-4627-9b4f-0273042fa38b/content/ui/fireglass/fg_popup.html" style=3D"display: none;" frameborder=3D"0"&gt;&lt;/iframe&gt;&lt;/div&gt; </p> <hr>=_Part_199785_577323443.1617397479674--


created: 2021-04-03T13:47:34-07:00
updated: 2021-04-03T14:06:16-07:00
title: Read Cookies
tags: desktop;cookies;windows-10;firefox-840;
product: firefox
topic: cookies
locale: en-US
answers: 1403118;
creator: tomhogan1
content:
<p>I used to be able to see what the cookies were storing.  When I tried to do that just now I only have the choice to delete it or not.  What happened to viewing them? </p>


created: 2021-04-03T13:42:02-07:00
updated: 2021-04-03T13:42:02-07:00
title: Thunderbird Help has disappeared.
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: JJJoseph
content:
<p>It used to be easy to access Thunderbird Help, but now I'm shunted directly to Firefox Help, and Thunderbird Help has disappeared.  Whenever I look for Thunderbird, I'm re-routed to Firefox.  What am I missing? </p>


created: 2021-04-03T13:30:11-07:00
updated: 2021-04-03T14:36:02-07:00
title: WebRender disble by default in Firefox 87 (Ubuntu) Snap?
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403130;
creator: eduardo.rojasr
content:
<p>Hi! </p><p>Does WebRender gets disable by default in Firefox 87 Snap? </p><p>I use Firefox as an Ubuntu Snap. In Firefox 86 (snap version) I got WebRender enable by default, I check the about:support and run some benchmark to confirm that WebRender was enable and everything seems good! But now with this update I no longer have webrender enable by default, I test the apt package of firefox 87 and webrender is enable by default in Ubuntu 20.10. </p><p>Can someone please confirm that WebRender is disable by default on the snap version of FF 87 and why? </p><p>Thanks!!! &lt;3 FF </p>


created: 2021-04-03T13:23:14-07:00
updated: 2021-04-03T13:23:14-07:00
title: Virtual camera not showing up anymore in pull down menu after latest update
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: bartdieben
content:
<p>Hi there, </p><p>I am using firefox for a long time in a pleasant manner for all web activty. </p><p>Recently I have updated to V87.0 and ever since that moment I cannot select OBS virtual camera anymore in the camera drop down choice menu if I wish to mix this virtual cam into a video conference. It simply does not show the obs camera and the obs virtual camera in the drop down list anymore. </p><p>In MS teams I can select OBS virtual camera and when using Edge for example it does work fine just as it previously did in FF as well. </p><p>I hope someone can relate and solve this </p><p>Kind regards Bart </p>


created: 2021-04-03T12:20:55-07:00
updated: 2021-04-03T16:47:47-07:00
title: A web page is slowing down your browser.
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403105;1403142;
creator: rutz33
content:
<p>Having a problem with ebay pages "a web page is slowing down your browser"  I have never had this problem before. It seems I can not make it stop.  Even when I click on stop it it just keeps coming back.  Ebay has become useless, all other sites work fine. Do you have any suggestions for me? </p>


created: 2021-04-03T12:18:29-07:00
updated: 2021-04-03T12:18:29-07:00
title: Embedded rendered programs show up black
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: candlanddanny8
content:
<p>3D programs on my computer aren't rendering. Things like 3D graphing calculators, Google Earth, in-browser games, and other 3D model type programs are just showing up as a black screen.  Whats even weirder is that the 2D version of the graphing calculator still works (on firefox), regular google maps works, as well as software and games downloaded on my computer, and the same websites in other browsers (the 3D calculator still works on Edge), so its not a graphics/hardware or flashplayer problem.  Firefox is up to date, and i can't think of anything else to try Attached: examples of different 3D models I could find that aren't working, Geogebra 3D calculator, some 3D molecule models, and a model of some arduino stuff from TinkerCAD. </p>


created: 2021-04-03T12:11:07-07:00
updated: 2021-04-03T12:32:13-07:00
title: add image to my custom theme with manifest.jsn
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403094;1403098;
creator: emakobayashi628
content:
<p>I have been trying to edit a preexisting theme from mozilla store by using <a href="https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/manifest.json/theme#images" rel="nofollow">this link</a>. I was wondering whether there was a way to make a section other than the top header an image, because in the colors bit I can only add rgb or css color string. </p><p>Here is the code just in case: { </p><pre> "manifest_version": 2,  "version": "1.0",  "name": "Animated Kimi no Na wa",  "theme": {    "images": {      "additional_backgrounds": [        "images/your_name-cropped.gif"      ]    },    "properties": {      "additional_backgrounds_alignment": [        "center center"      ],      "additional_backgrounds_tiling": [        "repeat"      ]    },    "colors": {      "toolbar": "rgba(31, 34, 61, 0.24)",      "toolbar_text": "rgb(180, 201, 240)",      "frame": "rgb(8, 11, 33)",      "tab_background_text": "rgb(255,255,255)",      "toolbar_field": "rgba(54, 58, 89, 0.69)",      "toolbar_field_text": "rgb(255, 255, 255)",      "tab_line": "rgb(205, 35, 185)",      "popup": "rgb(31, 34, 61)",      "popup_text": "rgb(215, 226, 239)",      "popup_highlight": "rgb(205, 35, 185)",      "popup_highlight_text": "rgb(180, 201, 240)",      "tab_loading": "rgb(205, 35, 185)",      "ntp_background": "rgb(42,42,46)"    }  } </pre> <p>} </p>


created: 2021-04-03T12:08:08-07:00
updated: 2021-04-03T14:55:27-07:00
title: SmartBlock on Update 87.0 (64 bit) Breaking Sites
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403119;1403121;1403134;1403135;
creator: jokrpkr
content:
<p>Always browsed in Private mode with Strict tracking controls. All sites worked, including videos. After update to 87.0, videos will not run on sites. I've added nothing else since the update and have not changed any settings. I would prefer to not go to "Standard" controls. Any help or advice out there for someone who is definitely not a computer guru??? Many Thanks! </p><p>1) I tried turning off Protection: no help. 2) I tried the about:config recommendation: sorry, no change. And if it takes more then that to solve it, it's way above my head! Thanks! </p>


created: 2021-04-03T11:20:09-07:00
updated: 2021-04-03T11:20:09-07:00
title: Cannot display Firefox Window from the start bar after minimizing
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: lflluch
content:
<p>I had Firefox open with multiple tabs and minimized the screen by clicking on the upper right-hand corner's minimize symbol (looks like a dash). </p><p>I am now unsuccessfully trying to redisplay Firefox to continue researching my topic. Alt + Tab selection displays the window but selecting does not display it. I move the mouse to get the Start Bar to show up, then I move the mouse on top of the Firefox icon and a smaller than usual Firefox window displays beside the Start Bar. I tried to click on it to select it and display it as I usually do but, it just does not display in full or small size. I have been able to open another Firefox Window in "regular size" that works (but I need some info on the one that does not maximize) and am sending this question using the recent Firefox Window. I have tried successfully to Show All Bookmarks (only because I was just trying to see if clicking on a bookmark there would make the window display).  </p><p>This may be a Windows issue. I do not know...   :o(  Help? </p>


created: 2021-04-03T11:01:06-07:00
updated: 2021-04-03T11:01:06-07:00
title: Just installed 78.8.0esr, now tabs above location bar again
tags: windows-7;desktop;tabs;
product: firefox
topic: tabs
locale: en-US
creator: mozilla171
content:
<p>Why, why why?  Why is every step forward (supposedly) for Firefox a step back for my experience? </p><p>Why do you continue to break things instead of fix them? Why? </p><p>Okay, enough of my rhetorical questions, here is my real question: </p><p>With my install of 78.8.0, my tabs moved above the location bar again.  How do I get them back to below? </p>


created: 2021-04-03T10:55:19-07:00
updated: 2021-04-03T11:31:46-07:00
title: Scrollbar on Youtube lost the UP and DOWN buttons
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403082;1403084;
creator: jorgemtds
content:
<p>On all other websites I can seen the scrollbar buttons but not on Youtube. I'm running Windows 10. </p><p>On Linux Mint MATE 20.1 (and Ubuntu 20.10) the scrollbar also looks different from the default theme. </p><p>This seems to be a problem being caused by "<a href="http://youtube.com" rel="nofollow">youtube.com</a>". </p><p>Why is Firefox allowing websites access to the scrollbars? Does anyone know why this happens or if there is a solution? </p><p>Thank you. </p>


created: 2021-04-03T10:21:27-07:00
updated: 2021-04-03T10:21:27-07:00
title: Comcast email forward/reply stopped working with latest update.
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: spam62638789
content:
<p>Using FF 87.0 (64bit) with comcast email.  Can't forward or reply to any email with COMCAST since this update.  Logged in to account with google chrome and mail works fine when forwarding or replying to.  Brought up FF in safe mode and it works.  Only extensions I have are duck duck go, norton family, zoom.  Nothing fancy. </p>


created: 2021-04-03T10:19:57-07:00
updated: 2021-04-03T11:16:13-07:00
title: Open another instance of Firefox to isolate it from addons
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1403077;
creator: empleat
content:
<p>Hello, </p><p>I like Firefox unfortunately all browsers are so 1999... It is impossible to use without addons, if you browser internet a lot and have opened a lot of tabs and windows. I bumped into this article: <a href="https://support.mozilla.org/en-US/questions/1155401" rel="nofollow">https://support.mozilla.org/en-US/questions/1155401</a> Saying: this will open another instance of Firefox. But nothing is bulletproof! So ask, if this will isolate me from addons, which I would open in first instance of Firefox.  </p><p>Thanks for help. </p>


created: 2021-04-03T09:52:59-07:00
updated: 2021-04-03T15:00:28-07:00
title: Search bookmark folder location on Firefox Library
tags: windows-7;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1403137;
creator: pedro.photomaniac
content:
<p>Hello, I have my Firefox bookmarks separated by folders according to the theme. Every time I use the 'search bookmarks' option, firefox shows me all the hypotheses based on my search but hides the folders and doesn’t show me in which folder the bookmark I looked for is located. This way, I always have to do a search because I still don't know what folder it is in unless I remember it again or browse through all the folders until I find it.  Is there any way to do this? Thank you. </p>


created: 2021-04-03T09:20:26-07:00
updated: 2021-04-03T12:44:35-07:00
title: Firefox 8.6.0 upgrade disables Firefox browser...
tags: desktop;other;windows-81;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
answers: 1403079;1403100;
creator: fmm_dj
content:
<p>Firefox 8.6.0 upgrade disables Firefox browser I utilized "System Restore" through the process of elimination I determined that it is the 8.6.0 upgrade that is causing the problem. So, turned off the automatic upgrade option and installed any Windows 8.1 upgrades and my Firefox is working great. Now I have a "nag" screen that is constantly trying to upgrade Firefox browser might there be some way to disable this upgrade notice? </p>


created: 2021-04-03T09:05:17-07:00
updated: 2021-04-03T14:08:02-07:00
title: Firefox Não Abre
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1403120;
creator: fe.caetano.silva
content:
<p>Olá. Estava utilizando o firefox normalmente, não sei dizer se foi após alguma atualização ou simplesmente parou de funcionar de um dia para o outro. Quando tento abrir o firefox só percebo uma piscada na tela, não tenho nenhum mensagem de erro, nenhum processo ou serviço é iniciado no windows. Tentei por várias vezes recuperar o aplicativo sem sucesso, tentei acessar o perfil através do comando (firefox.exe -p) mas este também não abre. Desinstalei, eliminei todas as pastas e arquivos que continham o (mozilla ou firefox) do HD, baixei a ultima versão disponível no site e instalei. Novamente sem sucesso. Também desabilitei o antivirus (McAfee) fiz a reinstalação e novamente o firefox não abriu. Estou utilizando o windows 10 home sigle language (20H2). Alguma dica para pode voltar a utilizar o firefox?? obrigada </p>


created: 2021-04-03T08:28:34-07:00
updated: 2021-04-03T09:59:35-07:00
title: Updated to ver 87.0,incompatible Sandboxie,Windows 7
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403060;
creator: Newbeak
content:
<p>Sandboxie will not launch with the latest FF version 87.0  I am running win7 Please help,thanks! </p>


created: 2021-04-03T07:35:38-07:00
updated: 2021-04-03T14:58:19-07:00
title: Share user js library beetween all extension
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403107;1403123;1403136;
creator: acc2013a
content:
<p>The firefox extensions expect to find the respective javascript files inside their definition folder containing manifest files and related resources Is it possible to access and share the same user library (js file) between all extensions without having to copy it back to all the extension folders when it is modified?  Thanks for any suggestions you have </p>


created: 2021-04-03T07:27:24-07:00
updated: 2021-04-03T14:31:17-07:00
title: firefox keep crashing while signed in to the "firefox account"
tags: desktop;fix-problems;escalate;windows-10;bug_1;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403045;1403058;1403073;1403076;1403102;1403128;
creator: mohammadghaznavi1
content:
<p>it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specifications: </p> <ul><li> Windows 10 Pro </li><li> version: 1909 </li><li> OS Build: 18363.1440 </li></ul> <p>browser: Firefox version 87.0 (64-bit) </p><p>I tried this options but didn't help me and crash didn't stop: </p> <ol><li> open it in safe mode. </li><li> refresh browser option. </li><li> disable and delete all extentions. </li><li> delete cookies and web data button. </li></ol> <p>. there is some information that i noticed. I unistall and install again and until I didn't sign in to my "firefox account" on the top right corner of the browser, it didn't crashed. but still I want my account, passwords, bookmarks, ect... i sign in and crash started. i goes to appdata and delete firefox folder, start the browser again, my sign in to firefox account disappeared and the browser stopped from crashing. also the crash happened immediately after hitting sync now and happened a few seconds after going to firefox account settings. and it's happening after around a minute when i do absolutely nothing after opening the browser or go to website such as youtube. please help me. even though using another browser is crash-free but i wish to stay using firefox (with my firefox account) </p>


created: 2021-04-03T07:24:21-07:00
updated: 2021-04-03T07:43:01-07:00
title: firefox not connecting to google, amazon or ebay
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403036;1403037;
creator: bdaley47
content:
<p>Did Not Connect: Potential Security Issue </p><p>Firefox detected a potential security threat and did not continue to <a href="http://www.google.co.uk" rel="nofollow">www.google.co.uk</a> because this web site requires a secure connection. </p><p>What can you do about it? </p><p><a href="http://www.google.co.uk" rel="nofollow">www.google.co.uk</a> has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. </p><p>The issue is most likely with the web site, and there is nothing you can do to resolve it. </p><p>If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem. </p><p><br> Hi I've uninstalled firefox and redownloaded several times and each time I've had the same result.  I don't want to stop using firefox but unless this issue is resolved will have no alternative.  Any help would be much appreciated, TIA </p>


created: 2021-04-03T07:03:03-07:00
updated: 2021-04-03T07:16:09-07:00
title: Tabs and address lines hidden
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403025;1403028;
creator: LarryDC
content:
<p>This is a stupid problem.  My cat walked across my keyboard and now I can't see the tabs or web address line unless I move my cursor to the top of the page.  How do I undo this? Firefox browser for Windows 10, version 87.0 (64-bit). </p>


created: 2021-04-03T06:49:50-07:00
updated: 2021-04-03T15:11:13-07:00
title: Browser change
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1403024;1403032;1403049;1403139;1403140;
creator: walterlacey43
content:
<p>Help. The Bookmarks were always shone on a left sidebar for my ready access. But all of a sudden today, they are gone and I can't get them back. </p><p>How do get my Bookmarks into a left side bar??? </p><p>There is so much to read that does not apply. I get lost looking. </p><p>????? </p>


created: 2021-04-03T06:38:19-07:00
updated: 2021-04-03T07:43:09-07:00
title: firefox browser
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1403021;1403023;1403038;
creator: las12658
content:
<p>seems like there is a battle for browsers, I say that because I never had a problem with window 7. I open my page with fire fox and it askes me if firefox is my default and click yes and it freezes. Cant do anything at that point but delete it and do it again, and it happens again. How can I fix this in window 10? </p>


created: 2021-04-03T06:16:34-07:00
updated: 2021-04-03T06:16:34-07:00
title: Selecting standard video format with two monitors
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: vincent_boecker
content:
<p>I used to have just one monitor, an LG ultrawide in 21:9 format. this has never been a problem playing videos on various streaming sites like youtube or disney+, as i would just get black bars at the edge of the screen if the video wasnt available in that format. i recently got a second monitor in classic 16:9. ever since then videos i watch on my main ultrawide monitor are cut off at the bottom, and i dont know how to fix this. the videos also arent stretched to the edges, as if to fit the format of the second monitor, its just weirdly zoomed in and cut off. </p>


created: 2021-04-03T06:02:15-07:00
updated: 2021-04-03T09:21:16-07:00
title: Firefox crashes by printing
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403050;
creator: rolamprecht
content:
<p>Whenever I would like to print something on Firefox a new window (Print preview) tries to open, stalls und crashes immediately. No printing occurs. </p><p>Crash report as follows: </p><p>bp-97161149-3820-4453-bf2e-7ef770210403 	03.04.21, 14:54 </p><p>Who can help me ? </p><p>Thanks </p>


created: 2021-04-03T04:54:08-07:00
updated: 2021-04-03T09:02:17-07:00
title: ESPN site is distorted and incomplete on Firefox, looks fine on Safari
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403047;
creator: rob.tannenbaum2
content:
<p>I recently had to have my iMac wiped and restored, and ever since, the ESPN website has looked weird.  </p><p>Here's how it looks on Safari -- to be clear, this is how it should look and used to look on Firefox:  </p><p><br> And here's how it has looked recently on Firefox.  </p><p><br> </p><p>Notice how the black banner at the top is cut off on Firefox, and how the Top Headlines bar isn't visible. I've tried resizing the Firefox window and still have this problem. Happy for any suggestions you have. </p>


created: 2021-04-03T01:45:20-07:00
updated: 2021-04-03T04:31:16-07:00
title: Property aspect-ratio
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1403004;
creator: alessiodiasp
content:
<p>Hi Mozilla, I have a problem with the aspect-ratio css property. I am a Frontend Jr Dev, how can I manually enable it in the app?  Can't you enable aspect-ratio for all Firefox versions as it is a useful CSS property? Thanks Happy Easter </p>


created: 2021-04-03T01:35:17-07:00
updated: 2021-04-03T11:43:41-07:00
title: Separate Start and Home Pages
tags: linux;desktop;customize;firefox-560;
product: firefox
topic: customize
locale: en-US
answers: 1403011;1403085;
creator: matieusinjon
content:
<p>Hallo, </p><p>My previous thread was archived, but further regression has occurred so I'll bring it up here again as feature requests are down. I'm still using 56 one reason being that there are separate control options for the start page and the home page. I like to start with a blank page, but have the home button available for my #1 destination. The current version of firefox combines start and home pages, thus taking away my options to separate these elements. For a while it wasn't in the GUI, but you could fix it in the about:config (which was my previous "solution"), but with the latest updates this has been removed as well. </p><p>How do I get separate start and home pages?   If I could assign a value to the home icon that didn't affect the start page, that would work too.  </p><pre>         Tak! </pre>


created: 2021-04-03T01:23:09-07:00
updated: 2021-04-03T01:23:09-07:00
title: symbolic link for places.sqlite respect
tags: linux;desktop;bookmarks;firefox-560;
product: firefox
topic: bookmarks
locale: en-US
creator: matieusinjon
content:
<p>Hallo, </p><p>I have two firefox profiles with which I wish to share bookmarks. An easy solution is to create a symbolic link replacing the one places.sqlite file with a link to the file in the other profile, thus we're always just using one set of bookmarks and all is happy.   However, Firefox keeps overriding my link; labeling the file "corrupt" and replacing it with a cached version.   I need to know how to stop firefox from overriding my input and respect the changes made in the profile folder. I need to disable whatever mechanism is going on that is checking the files and reconstituting them.  </p><pre>                                Tak! </pre>


created: 2021-04-03T01:22:45-07:00
updated: 2021-04-03T05:37:14-07:00
title: Image information on webside not possible
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403010;
creator: elfriede.palm
content:
<p>Ich kann keine Bildinformationen mehr abrufen bei Klick mit rechter Maustaste ins Bild. Die war bisher immer möglich gewesen. </p><p>Danke </p><p>E. Palm </p><p><br> </p><p>Translation I can no longer call up any image information on a website by clicking the image with the right mouse button. So far it was always possible. </p><p>Thanks for answer </p><p>E. Palm </p>


created: 2021-04-03T01:07:33-07:00
updated: 2021-04-03T04:14:14-07:00
title: Veterans Administration video
tags: linux;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403001;
creator: wcroddy
content:
<p>Other browsers can contact VA Video Connect. Firefox cannot. How can I correct this? </p><p>This is URGENT. </p>


created: 2021-04-03T00:52:56-07:00
updated: 2021-04-03T09:03:41-07:00
title: Can't load a website.
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403048;
creator: HARRISONMARROQUIN1
content:
<p>I am trying to load a website but I am getting this error message: ErrorException Undefined property: stdClass::$user_id  Can anyone help me? </p>


created: 2021-04-03T00:22:41-07:00
updated: 2021-04-03T00:22:41-07:00
title: Firefox version 87
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: justchris63
content:
<p>Why in the New Tabs control is the only option "Firefox Home (default)" or "Blank Page". Up until this version I have always been able to set it to my preferred search engine home page. </p>


created: 2021-04-02T23:47:17-07:00
updated: 2021-04-03T00:04:30-07:00
title: Is there a known compatability issue with Parler.com?
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402987;1402991;
creator: DonMashak
content:
<p>Parler extracts graphics from links just fine But when i try to load graphics from my computer, Parler indicates and error with firefox processing the photo/graphic. Can we get this fixed? </p>


created: 2021-04-02T23:44:53-07:00
updated: 2021-04-02T23:44:53-07:00
title: Are there known compatability issues with Trumpbook.com
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: DonMashak
content:
<p>I often get error messages that Firefox can't process that video or graphic. And then it goes on to display my post but with a "broken photo" graphic instead of my graphic with firefox included on the graphic. Can we get this issue fixed? </p>


created: 2021-04-02T23:40:52-07:00
updated: 2021-04-02T23:56:17-07:00
title: Are there known compatability issues with GAB.com?
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402986;1402989;
creator: DonMashak
content:
<p>I accessed <a href="http://Gab.com" rel="nofollow">Gab.com</a> with Firefox for years. Then they were attacked by BigTech and went down for a while. When they came back up, I could not access with firefox.  I gave up on recovering my old account. Then it struck me to try on MS Edge. I could not recover my old account but I could start a new account. But I hate going back to MS Edge for just <a href="http://Gab.com" rel="nofollow">Gab.com</a> Is this a known issue? Can We fix this issue? When I try to access <a href="http://GAB.com" rel="nofollow">GAB.com</a> from firefox,  I get an error message to the effect, "You don't have permission to access that page" Thank you in advance for your help? </p>


created: 2021-04-02T23:01:53-07:00
updated: 2021-04-03T07:17:38-07:00
title: History page - search bar
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1402981;1403019;1403030;
creator: ernest5991
content:
<p>So my firefox used to have nice history tab and I could just with 2 quick clicks get into my whole search history and it had search bar but with recent update they removed it for no reason and I am really sad about it. I know that trough about:config you can do a lot with your browser So is there a chance to fix this ? </p>


created: 2021-04-02T22:15:19-07:00
updated: 2021-04-03T08:28:55-07:00
title: Mozilla Firefox Browser 87.0 ( 32-bit ) not working in Windows 7 32 bit
tags: desktop;other;needsinfo;
product: firefox
topic: other
locale: en-US
answers: 1402982;1403040;1403041;
creator: psri6215
content:
<p>Mozilla Firefox Browser 87.0 ( 32-bit )  not working in Windows 7 32 bit </p><p>So I have to Version 83.0 or 84.0 and prevent it upgrading to  87.0 </p>


created: 2021-04-02T21:41:05-07:00
updated: 2021-04-03T06:42:02-07:00
title: Go back button does not work on Microsoft forums or support web pages
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1402985;1402988;1403020;
creator: s-malik
content:
<p>When I open a Microsoft forum or support web page, scroll up and down the page, the go back button on Firefox does not work. I have to press the button twice quickly to go back to the previous page. </p><p>Please try this link: <a href="https://support.microsoft.com/en-us/topic/march-29-2021-kb5000842-os-builds-19041-906-and-19042-906-preview-1a58a276-6a0a-47a5-aa7d-97af2d10b16d" rel="nofollow">https://support.microsoft.com/en-us/topic/march-29-2021-kb5000842-os-builds-19041-906-and-19042-906-preview-1a58a276-6a0a-47a5-aa7d-97af2d10b16d</a> </p><p>Block pop-up windows on Firefox is unchecked (disabled). I don't have any third party security program on my system. I use Windows Defender. No such issue on Chrome and Edge. </p>


created: 2021-04-02T19:31:07-07:00
updated: 2021-04-02T23:05:08-07:00
title: Excessive RAM usage
tags: desktop;fix-problems;windows-81;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1402976;1402979;1402980;
creator: KennonConrad
content:
<p>Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minutes for virtual RAM to be cleared out of disk and disk usage to return to normal.  This is much worse since the last update, basically making Firefox unusable.  Is anyone working on fixes so Firefox doesn't need 5 GB of RAM to open one simple web article? </p>


created: 2021-04-04T16:46:57-07:00
updated: 2021-04-04T16:46:57-07:00
title: Intermittent problems with video playing
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: lanmclen
content:
<p>Recently I installed an upgrade and since then I can't play youtube videos embeded on pages or straight from youtube. I get the message:  '<strong>Did Not Connect: Potential Security Issue </strong> </p><p>Firefox detected a potential security threat and did not continue to <a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a> because this website requires a secure connection. </p><p>What can you do about it? </p><p><a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a> has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.'<strong> </strong> </p><p>I also can't play videos from an online course I have been doing for weeks and a webinar series but at the beginning of the webinar series a few days ago I could. I'm now getting the message: "The media could not be loaded, either because the server or network failed or because the format is not supported." </p><p>I'm having to use Chrome to access all these things and I hate Chrome. I'm not tech savy so please  help. </p>


created: 2021-04-04T16:26:19-07:00
updated: 2021-04-04T16:26:19-07:00
title: Firefox install on imac Big Sur
tags: mac-os;desktop;download-and-install_1;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
creator: mzitcer
content:
<p>Trying to install/run Firefox on new iMac. </p><p>Downloaded the most recent version.  Clicked on installer icon.  Dragged the icon to app folder.  Seemed to install.  Ejected installer.  App folder shows only a 2k alias,,,no "program".  Click app icon.  Installation icon reappears on desktop and process starts all over again!!! </p><p>On old iMac the app shows as a 375Mb application! </p><p>Any help would be appreciated as I have no hair left to pull out. </p><p>PS: the iMac won't let Chrome run either.  Says it can't be opened because Apple can't check for malicious software,  even though install process verified the disk image!!! </p>


created: 2021-04-04T16:02:12-07:00
updated: 2021-04-04T16:02:12-07:00
title: Trusteer Rapport extension
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: jimcobbe
content:
<p>Following a hard disk crash, I had to replace the hard disk on my desktop.  Restoring backups of data and programs is proving time consuming and difficult.  I needed to download and do new install of Firefox, now running 87.  But Trusteer Rapport also needed to be downloaded and installed, and neither the extension nor the address bar icon now seem to exist.  Can anyone help me get the address bar icon for Trusteer Rapport back in Firefox, which is my preferred browser (the address bar icon isn't there in Chrome, either, although the extension is installed there). </p>


created: 2021-04-04T16:01:24-07:00
updated: 2021-04-04T16:01:24-07:00
title: Firefox bloquea mi sistema cuando estoy mirando Youtube.
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: es
creator: Flinsy
content:
<p>Hola foro! Desde hace varios días, estando en Youtube, desgrabando clases de mi facultad, en un momento se bloquea el navegador y no permite hacer cambio de pestañas con ALT + TAB. Cuando esto pasa, debo cambiar con el mouse de ventanas y cuando cierro alguna, por ejemplo Edge Dev (debo usarla para poder abrir Facebook, porque en Firefox tira pantalla azul) y ya bloquea todo el sistema. Debo presionar CTRL + ALT + DEL (o Supr) para acceder a acciones del sistema y elegir si o si CERRAR SESIÓN para poder reiniciarla nuevamente. Ya es tedioso, es el navegador que uso desde hace 20 años y tengo todos mis marcadores y demás en FF. ¿Hay algo que pueda hacer para solucionarlo? Es una pena porque sino deberé de cambiar de nevagador luego de 20 años. Saludos, </p><p>Néstor </p>


created: 2021-04-04T15:20:31-07:00
updated: 2021-04-04T15:20:31-07:00
title: Firefox Download and Homepage Unsuccessful
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: Dmtrsjhnsn3
content:
<p>I've downloaded Firefox browser to replace Google Chrome but the file will not open on my cell, or my Acer Chromebook 15. I have repeated several other attempts to download and I get the same results. It didn't say it was incompatible so what am I doing wrong??? </p>


created: 2021-04-04T14:49:59-07:00
updated: 2021-04-04T15:24:43-07:00
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1403395;1403398;
creator: kerr262
title:
Is the advice on https://support.mozilla.org/en-US/questions/999055 up to date on FF 87.0 on Windows 10?

content:
<p>I have Googled up advice on searching my bookmarks collection.  I seem to get into obsolete advice -- not all Google finds have dates on them.  And it is unusual to find a heading that gives a date or the relevant FireFox release number. </p><p>It's difficult to summon faith that reading a Googled-up item will get you anywhere with FF 87.0. </p><p>I hit the star yesterday on a page about urging R to read in .xls files.  It SEEMS to me that the bookmarks USED TO BE added in pushdown order.  But my xls bookmark was not showing near the top of what I BELIEVE is the list of all my starred pages.  "xls" doesn't seem to work as a search term.  But I am unsure whether I have correctly invoked any kind of search: no sort of result appeared.  </p><p>A more general observation: the advice I have see this afternoon seems BURDENED by a wealth of assumed knowledge and usage.  One symptom of this is the abundance of references to unlabeled "bars". </p>


created: 2021-04-04T14:02:15-07:00
updated: 2021-04-04T15:11:28-07:00
title: Bookmarks maliciously being duplicated. How to fix this bug?
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1403382;1403392;
creator: nsa432
content:
<p>Good afternoon support, </p><p>My bookmarks are being maliciously duplicated in some instances upwards of x7 times per bookmark.  </p><p>This has skyrocketed the total number of bookmarks saved in excess of 100K+ with the current html file size 67,432kb up from 13,000kb on average which was still over-arched but a work in progress.  </p><p>Steps Ive taken to date thinking it might resolve this nuisance to no avail include: </p><p>- Created a new firefox account  - uploaded the previous html file  - used various: </p><pre>                        - computers (hp, acer, asus, lenovo)                         - versions of firefox as well as freshed firefox                         - windows &amp; linux                         - alternative web browsers due to frustration ie. chrome, chromium, opera,                          brave (c'mon at least im honest :) but am not a fan of their product in                          comparison to firefox so I am determined to make firefox work in my favour </pre> <p>- Manually edit, and delete the duplicates on a daily basis but lone behold they return with a vengance. The system usually freezes for a few seconds or minutes, but just last night it was instant with no lag then bsod.  </p><p>I'm beyond frustrated and totally annoyed with all the wasted time and effort. </p><p>Anyguidance is much appreciated. </p><p>Thank you </p><p><br> </p> <ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> <p>{ </p><pre> "application": {    "name": "Firefox",    "osVersion": "Windows_NT 10.0 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"privilegedabout": 1,      "prealloc": 1,      "gpu": 1    },    "maxWebContentProcesses": 4  },  "environmentVariables": {    "MOZ_APP_RESTART": "1",    "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\Worlds best mom\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",    "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\Worlds best mom\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",    "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\Worlds best mom\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",    "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",    "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"  },  "modifiedPreferences": {    "browser.contentblocking.category": "custom",    "browser.search.region": "CA",    "browser.sessionstore.upgradeBackup.latestBuildID": "20210318103112",    "browser.startup.homepage": "<a href="https://stateofthenation.co" 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Audio Device)",        "groupId": "HDAUDIO\\FUNC_01&amp;VEN_111D&amp;DEV_7603&amp;SUBSYS_103C172A&amp;REV_1002\\4&amp;2cb7c407&amp;0&amp;0001",        "vendor": "",        "type": 1,        "state": 0,        "preferred": 0,        "supportedFormat": 4112,        "defaultFormat": 4096,        "maxChannels": 0,        "defaultRate": 0,        "maxRate": 0,        "minRate": 0,        "maxLatency": 0,        "minLatency": 0      },      {        "name": "Internal AUX Jack (High Definition Audio Device)",        "groupId": "HDAUDIO\\FUNC_01&amp;VEN_8086&amp;DEV_2804&amp;SUBSYS_80860101&amp;REV_1000\\4&amp;2cb7c407&amp;0&amp;0301",        "vendor": "",        "type": 1,        "state": 0,        "preferred": 0,        "supportedFormat": 4112,        "defaultFormat": 4096,        "maxChannels": 0,        "defaultRate": 0,        "maxRate": 0,        "minRate": 0,        "maxLatency": 0,        "minLatency": 0      },      {        "name": "Internal AUX Jack (High Definition Audio Device)",  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"dom.forms.inputmode",      false    ],    [      "experimental-features-web-gpu2",      "dom.webgpu.enabled",      false    ],    [      "experimental-features-webrtc-global-mute-toggles",      "privacy.webrtc.globalMuteToggles",      false    ]  ],  "addons": [    {      "name": "<a href="http://Amazon.co.uk" rel="nofollow">Amazon.co.uk</a>",      "type": "extension",      "version": "1.4",      "isActive": true,      "id": "amazon@search.mozilla.org"    },    {      "name": "Bing",      "type": "extension",      "version": "1.3",      "isActive": true,      "id": "bing@search.mozilla.org"    },    {      "name": "DuckDuckGo",      "type": "extension",      "version": "1.1",      "isActive": true,      "id": "ddg@search.mozilla.org"    },    {      "name": "eBay",      "type": "extension",      "version": "1.3",      "isActive": true,      "id": "ebay@search.mozilla.org"    },    {      "name": "Google",      "type": "extension",      "version": "1.1",      "isActive": true,      "id": "google@search.mozilla.org"    },    {      "name": "Link Gopher",      "type": "extension",      "version": "2.0.1",      "isActive": true,      "id": "linkgopher@oooninja.com"    },    {      "name": "OneTab",      "type": "extension",      "version": "1.54",      "isActive": true,      "id": "extension@one<a href="http://-tab.com" rel="nofollow">-tab.com</a>"    },    {      "name": "Read Aloud: A Text to Speech Voice Reader",      "type": "extension",      "version": "1.40.0",      "isActive": true,      "id": "{ddc62400-f22d-4dd3-8b4a-05837de53c2e}"    },    {      "name": "Take Webpage Screenshots Entirely - FireShot",      "type": "extension",      "version": "0.98.98",      "isActive": true,      "id": "{0b457cAA-602d-484a-8fe7-c1d894a011ba}"    },    {      "name": "Wikipedia (en)",      "type": "extension",      "version": "1.1",      "isActive": true,      "id": "wikipedia@search.mozilla.org"    }  ],  "features": [    {      "name": "DoH Roll-Out",      "version": "2.0.0",      "id": "doh-rollout@mozilla.org"    },    {      "name": "Firefox Screenshots",      "version": "39.0.0",      "id": "screenshots@mozilla.org"    },    {      "name": "Form Autofill",      "version": "1.0",      "id": "formautofill@mozilla.org"    },    {      "name": "Reset Search Defaults",      "version": "1.0.6",      "id": "reset-search-defaults@mozilla.com"    },    {      "name": "Web Compatibility Interventions",      "version": "20.1.0",      "id": "webcompat@mozilla.org"    },    {      "name": "WebCompat Reporter",      "version": "1.4.0",      "id": "webcompat-reporter@mozilla.org"    }  ],  "normandy": {    "addonStudies": [],    "prefRollouts": [      {        "slug": "bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100",        "state": "active",        "preferences": [          {            "preferenceName": "browser.topsites.useRemoteSetting",            "value": true,            "previousValue": true          },          {            "preferenceName": "browser.partnerlink.useAttributionURL",            "value": true,            "previousValue": null          },          {            "preferenceName": "browser.topsites.experiment.ebay-2020-1",            "value": true,            "previousValue": null          }        ],        "enrollmentId": "__NO_ENROLLMENT_ID__"      }    ],    "prefStudies": []  } </pre> <p>} </p>


created: 2021-04-04T13:46:10-07:00
updated: 2021-04-04T15:22:22-07:00
title: task manager selection is no longer in my "Open Menu->More" drop down menu
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403397;
creator: dancemark
content:
<p>I've recently found that the task manager option is no longer in my "Open Menu-&gt;More" drop down menu. I checked my Firefox update and it's current. Did this option go away or is it located somewhere else? In either case why was that done? </p>


created: 2021-04-04T12:48:30-07:00
updated: 2021-04-04T12:48:30-07:00
title: Decisiones de autenticación "fantasma"
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: es
creator: leonardo.brinas
content:
<p>Hola! Tengo instalada la versión 87 en mi Mac, y varios certificados digitales. Ya ví el cambio que se produjo hace algunas versiones que hace que cuando eliges un certificado digital en una página te viene marcado como "usar siempre", y que la forma de eliminar esa selección es en "Decisiones de Autenticación". Pues bien, ahora tengo algunas páginas para las que he elegido un certificado y ya no me pregunta, accediendo siempre con el mismo y, no hay ningún registro en "Decisiones de Autenticación". ¿Cómo puedo eliminar esa selección de certificado para las páginas?. Muchas gracias de antemano. </p>


created: 2021-04-04T12:32:56-07:00
updated: 2021-04-04T14:03:35-07:00
title: Firefox not working
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403349;1403369;
creator: rugved.m.modak
content:
<p>Firefox is simply not working. This error has been been there for last half hour. I tried purge-reinstalling it, restarting the PC but no use. Only thing I can do is open or close new tab or window, no searching works, not refresh button, not bookmarks, not preferences. Nothing is working. Even on-device html files are not showing. </p><p>OS: Ubuntu 18.4.5 LTS Firefox Version: 87.0 (Build: 87.0+build3-0ubuntu0.18.04.2) </p><p>Only features working: </p> <ul><li> Open / close new tab / window, new private tab / window </li><li> Zoom controls (but there's nothing to see, so I just see the numbers changing) </li><li> View Bookmarks (only through the library popup and the links don't open) </li><li> View History (only through the library popup and the links don't open) </li><li> Troubleshooting Information page [about:support] (I've included the data) </li><li> Refresh Firefox </li><li> Restart with Add-ons disabled / Clear startup cache (Closes firefox but idk if it actually did anything, then crashes when restarting firefox. </li><li> About Firefox </li><li> Crashes page [about:crashes] (I managed to report 2 recent crashes) </li></ul> <p>PS: I just tried reverting to only other version available on Ubuntu (59.0.2+build1-0ubuntu1) and it doesn't work either. Screenshots and Troubleshooting Info attached for this version also. </p>


created: 2021-04-04T12:18:35-07:00
updated: 2021-04-04T13:00:48-07:00
title: Preference settings automaticly change
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1403347;
creator: champbel
content:
<p>I have Firefox 87 installed on my Mac computer. I set my home page to <a href="http://Parler.com" rel="nofollow">Parler.com</a> and my search engine to <a href="http://DuckDuck.com" rel="nofollow">DuckDuck.com</a>. My setting stay like this for Two or Three times when opening Firefox but then my setting automaticly change to (searchmarquis/<a href="http://searchBaron.com" rel="nofollow">searchBaron.com</a> for my homepage and my search engine changes to Goggle  .com. When I go back into Fiirefox perferences the only search engine available is <a href="http://Goggle.com" rel="nofollow">Goggle.com</a>. this is the 10th and last time of having to reset my perferences in Firefox. Why6 is this happening and how can I stop it??? </p>


created: 2021-04-04T11:40:43-07:00
updated: 2021-04-04T13:07:37-07:00
title: Different User setup?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1403350;
creator: dfunfghffs
content:
<p>Hi, can someone explain me that how to add users in mozilla Firefox like chrome, I searched a lot but could not satisfied is there any conditions that must be full fill, adding user mean that  User 1: can use internet and their search and download history not share with user 2. </p><p><em>&lt;link removed by moderator - c&gt;</em> </p>


created: 2021-04-04T11:14:59-07:00
updated: 2021-04-04T14:09:26-07:00
title: Favoritos sumiram
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: pt-BR
answers: 1403325;1403371;
creator: goshanti
content:
<p>O pc ficou lento, juilguei q era o navegador, pois apenas enquanto navegava as paginas demoravam e travavam. Usei o Restaurar Firefox e depois disso os favoritos sumiram. Como recuperar? Tem uma pasta na area de trabalho Dados antigos do Firefox, ja tentei usar o back up dos favoritos contido nesta pasta, mas da um erro. O que fazer, por gentileza? Obrigado. </p>


created: 2021-04-04T11:12:57-07:00
updated: 2021-04-04T14:06:28-07:00
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: tr
answers: 1403366;1403370;
creator: onderun60
title:
firefox ta ses gelmiyor youtube dan vea herhangibir siteden ses li birşey açınca ses gelmiyor ama başka tarayıcılarda oluyor

content:
<p>bu sorun nasıl düzeliyor pc ye bir kulaklık takmıştım ve firefox tan müzik dinliyodum  sen birden gitti ve firefoxtan bidaha ses gelmedi </p>


created: 2021-04-04T11:11:57-07:00
updated: 2021-04-04T11:11:57-07:00
title: Alternative search engine icons have vanished again, and deleting "search.json.mozlz4" doesn't help
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: crogerblair1
content:
<p>My alternative search engines have disappeared again, Per cor_el, I renamed (and later deleted) the "search.json.mozlz4" file, but nothing changes on the rebuild. what's wrong now? </p>


created: 2021-04-04T10:59:48-07:00
updated: 2021-04-04T11:13:57-07:00
title: Data Stealing or Safe?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1403310;
creator: us7rname7860
content:
<p>hi everyone, first of all I have to tell you that I'm a Doctor and have to keep my patient data online. I'm using Firefox in private mode, but Last day one of my patient told me that all search history in private mode directly goes to Firefox organization instead of your PC cookies/browser cookies, is this true or just a flok, </p><p><br> <em>&lt;link removed by moderator - c&gt;</em> </p>


created: 2021-04-04T10:45:38-07:00
updated: 2021-04-04T13:19:28-07:00
title: Google Maps are not appearing
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403354;
creator: veitchw
content:
<p>I have had access to Google Maps for years. Now when I try to open a map I get the following message which I have no idea what it means: </p><p>"We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access." </p><p>If I use Edge browser the maps open. If I use Chrome browser the maps open but using FireFox they do not open. </p><p>I asked the question yesterday and got a reply that was about 4 levels above my understanding as to what to do to fix the problem.  </p><p>I also got a couple of replies that said it was an Avast security problem. That does not seem realistic if I can open the maps on the other browsers. </p><p>This is about the 3rd or 4th item where something does not work in Firefox but they work in other browsers. I prefer Firefox but I'm becoming disenchanted. </p>


created: 2021-04-04T10:45:09-07:00
updated: 2021-04-04T13:16:21-07:00
title: Dam browser keeps saying my location is 200 plus miles from where I am
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403308;1403352;
creator: drleephd6530
content:
<p>How do I stop this dam browser from assuming on a search I am 200 plus miles from where I am. I search for say a doctor and ask the directions it assumes start location is over 200 miles from where I am and gives directions from there making directions totally worthless!!!! I want to turn off this option where so it just shows a map as to where the destination is and nothing else!!! </p>


created: 2021-04-04T10:20:13-07:00
updated: 2021-04-04T10:20:13-07:00
title: Mozilla browser showing problem on ios
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: dijof26166
content:
<p>I am using Mozilla browser on my IOS, but it show sometime error and sometime loading time problems. give me suggestion for fast working. </p>


created: 2021-04-04T10:04:20-07:00
updated: 2021-04-04T13:30:08-07:00
title: trend password manager add on
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403358;
creator: kmalsy66
content:
<p>My Trend Password Manager stopped working in Firefox on windows 10. It works fine on Microsoft Edge also on windows 10. It also works fine on my android phone. I have contacted Trend and went through all of the delete and download and add the extension in FireFox, but it still will not work. Is there something going on with Firefox? </p>


created: 2021-04-04T09:33:53-07:00
updated: 2021-04-04T09:33:53-07:00
title: the image opening options
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: ghazalo73
content:
<p>hi all  </p><p>i have problem with firefox browser as it keep show in the image opening option (open with) and i went to windows solution the solution clears all options and i added image viewer manually but after a while firefox came again without adding , like it forces windows to be one of the image opening options.  </p><p>is there is option or setting to stop that? </p><p>please see the photo attached, hope i explain what i want clearly </p><p>thanks all </p>


created: 2021-04-04T08:24:09-07:00
updated: 2021-04-04T08:24:09-07:00
title: Firefox browser closes every Sunday at approx the same time
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: dicicc
content:
<p>Every Sunday at approx the same time my firefox app and browsers close and Firefox restarts.  When it restarts it doesn't bring up the previous tabs I had open and it doesn't give me the option to restore even though that option is always checked. I also have re set my search preferences. I don't lose any bookmarks or history. I've uninstalled, and re installed. Same thing happens. This never happened previously and would love nothing more than to solve this mystery.   Thank you much for any help !!  Ronnie </p>


created: 2021-04-04T08:04:06-07:00
updated: 2021-04-04T08:04:06-07:00
title: Getting Twitch Error Code 2000 While Streaming?
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: dikshasinghh708
content:
<p>A few days back out of nowhere I started getting network error 2000 on Twitch while streaming. I tried all possible ways to fix it on my own. But sadly I failed miserably. Then, I started searching for other alternatives to fix this issue. While going through different forums and discussions website, I found that I am not the only one who is getting this error. So, I decided to post this thread on this forum site so that I can help other going through the same problem. After searching and trying lots of foolish ways mentioned by some articles, I finally hopped into the savior. I found this guide on web that has some really amazing working solutions - <a href="https://www.pcerror-fix.com/fix-twitch-2000-network-error" rel="nofollow">Twitch Error 2000</a>  I hope it will help others to get this issue fixed on Firefox. </p>


created: 2021-04-04T07:51:35-07:00
updated: 2021-04-04T11:20:13-07:00
title: Hata mesajı
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: tr
answers: 1403316;
creator: resuluzunbay
content:
<p>Bir uygulamada sesli iletişim kurmak istediğimde cannot create rtcpeerconnection hatası alıyorum ve bağlanamıyorum nasıl giderebilirim? </p>


created: 2021-04-04T07:36:08-07:00
updated: 2021-04-04T07:36:08-07:00
title: FF syncing appears to lack luster
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
creator: databaseben
content:
<p>About FF sync-ing feature:    </p><p>As a test I deleted one book mark from FF desktop.  Then I did a sync.  I was expecting for that bookmark to be restored from the data that had been previously uploaded to the FF account.  But it did not.    </p><p>So the question begs to be asked, Why doesnt FF account have backups of our bookmarks (and other data) that we can download onto our desktop when needed? </p>


created: 2021-04-04T07:34:09-07:00
updated: 2021-04-04T16:40:29-07:00
title: not a tech person, need help
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1403279;1403286;1403294;1403334;1403337;1403343;1403424;1403427;
creator: clgm33
content:
<p>Firefox won't let me reinstall.  It keeps saying vcruntineme140_1.d11 not found, reinstalling may help. </p>


created: 2021-04-04T07:27:30-07:00
updated: 2021-04-04T08:32:37-07:00
title: Browser defaults to Yahoo no matter how often I change it.
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403280;
creator: jongerson
content:
<p>Every other day the browser defauts to yahoo despite my having set it to duckduckgo. nothing i've done has worked.i don't want to use yahoo. </p>


created: 2021-04-04T07:10:59-07:00
updated: 2021-04-04T13:03:11-07:00
title: Continue to payment on United Airlines website fails
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403281;1403283;1403348;
creator: ajkrugman
content:
<p>Continue to Payment on United Airlines website fails. </p><p>Making a payment for a flight on United Airlines website while using Firefox returns an error message. I am running Firefox 87.0 on a MacBook Pro that is running Mac OS Big Sur 11.2.3. The problem started approximately one week ago. If this is not resolved I will have to discontinue use of Firefox after many years. Thank you, Andy </p>


created: 2021-04-04T07:05:52-07:00
updated: 2021-04-04T08:34:49-07:00
title: PNC Bank site is no longer accessible on Firefox after entering login credentials
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403282;
creator: ajkrugman
content:
<p>PNC Bank site is no longer accessible on Firefox after entering login credentials </p><p>I am running Firefox 87.0 on a MacBook Pro that is running Mac OS Big Sur 11.2.3. The problem started approximately one week ago. If this is not resolved I will have to discontinue use of Firefox after many years. </p><p>Thank you, Andy </p>


created: 2021-04-04T06:43:23-07:00
updated: 2021-04-04T07:13:44-07:00
title: Bookmarks open on Second Display
tags: linux;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1403261;1403264;1403265;1403267;
creator: sauravkarmakar
content:
<p>I have a Monitor + Laptop Setup and whenever I open Bookmarks from Bookmark Toolbar it's opens on the second display (<em>Laptop</em>) and not in the primary display (<em>Monitor</em>). </p>


created: 2021-04-04T05:56:20-07:00
updated: 2021-04-04T05:56:20-07:00
title: moving articals up or down the page
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: tracyj747
content:
<p>When you go to customize, edit,, I used to be able to move the article up or down the page to soot my 1,2,3, of articles... Why is it telling me coming in the future? </p>


created: 2021-04-04T05:28:22-07:00
updated: 2021-04-04T05:28:22-07:00
title: HTML document won't display
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: ramtins2010
content:
<p>Hello, I tried to save a HTML file today for a video on Youtube and when I open the file, there is nothing beside the YT logo, nothing else comes up I have not found a solution on the internet either tbh. I will share the screenshot below. </p><p>Also the file type is : Firefox HTML Document (.htm) </p><p>I'd appreciate your help. Thanks. </p>


created: 2021-04-04T04:06:08-07:00
updated: 2021-04-04T04:06:08-07:00
title: firefox shows xml parse error while loading a xml in html file, while chrome works fine
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: xxzzyy
content:
<p>I am trying to load a xml file in html file in firefox, everytime it shows xml parse error, location index.html, line 1 column 39. While in chrome works fine.  </p><p>HTML: </p> <pre>&lt;!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "<a href="http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd" rel="nofollow">http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd</a>"&gt; &lt;html xmlns="<a href="http://www.w3.org/1999/xhtml" rel="nofollow">http://www.w3.org/1999/xhtml</a>"&gt; &lt;head&gt;  &lt;meta charset="utf-8" /&gt; &lt;/head&gt; </pre><br> <p>the JS CODE: </p> <pre> $.ajax({     type: 'POST',     xhrFields: {       responseType: 'blob'     },     dataType: 'binary',     url: 'wf/Ad/export?cr=' + cr,     data: wfdName,     contentType: 'application/text;charset=utf-8',     dataType: "binary",     success: function(data) {       var fileName = wfdName+".xml" //if you have the fileName header available       if(window.navigator.msSaveOrOpenBlob){         var blob = new Blob([data], { type: "text/plain"});         window.navigator.msSaveOrOpenBlob(blob, fileName);        }else{         $("#download-link").prop("href",window.URL.createObjectURL(data));         $("#download-link").prop("download",fileName);         $("#download-link")[0].click();       }     },     error: function(jqXHR, textStatus, errorThrown) {       console.log(errorThrown);       console.log(jqXHR.responseText);       var msg = 'Failed to export';       showNotification(false, msg, 0); }</pre>


created: 2021-04-04T03:21:51-07:00
updated: 2021-04-04T03:48:33-07:00
title: Install FF to another drive.
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1403237;
creator: genesiscode
content:
<p>I wish to re-install Mozilla Firefox to my D: drive and remove it from my C: drive. Can you help me with this please?  </p><p>I need this in English please, I am English but I live in France where the default is to French, naturally. </p><p>Thank you and have a nice day </p>


created: 2021-04-04T02:49:50-07:00
updated: 2021-04-04T06:51:09-07:00
title: Mozilla Firefox Did not respond
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403238;1403247;1403262;
creator: amirkhan562345
content:
<p>I'm a worker in a Government firm , and here all operation system has Windows XP, and when I said them to upgrade it according to need they denied, Now I'm a Mozilla user since 2018 and best part of it did not consume much memory as Chrome but in Core i3 - 3rd Gen. 8 GB RAM, 120 GB Hard, when ever I open Mozilla it shows me an error like send report or do not same like that. What's the reason behind this I have already read  your <a href="https://www.unionwellgermany.com" rel="nofollow">Blog </a>but did not solve my issue. I think May be latest version is not compatible with the Windows XP please clear my point thanks in Advance. </p>


created: 2021-04-04T02:23:10-07:00
updated: 2021-04-04T02:23:10-07:00
title: Problems setting up Two Step Authentication
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: p.colling
content:
<p>Hi, </p><pre> Anyone else had issues setting up the 2 step Auth? </pre> <p>This is the only login that wont accept the auth code from both Microsoft Auth and as recommnded by Firfox Authy App. </p><p>Both generate the codes fine but firfox keeps saying they are the incorrect codes. </p><p>Tried multipul times but its not having it :-( </p><p>Thx </p>


created: 2021-04-04T02:17:41-07:00
updated: 2021-04-04T08:30:10-07:00
title: Firefox Yüklenme Sorunu
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: tr
answers: 1403278;
creator: sinsikaplan
content:
<p><a href="https://www.technopat.net/sosyal/" rel="nofollow">https://www.technopat.net/sosyal/</a> Bu sitede gezerken sürekli sayfa yüklenemedi hatası alıyorum. Diğer tarayıcılarda böyle bir sorun yok. </p>


created: 2021-04-04T01:55:46-07:00
updated: 2021-04-04T01:55:46-07:00
title: Firefox asking what to do with impression
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: evilestfunkiest1974
content:
<p>okay the last few days every time i open firefox it asks me whether to open or save something called impression,i have no idea what it is as it doesnt say or do anything,how do i stop this from happening </p>


created: 2021-04-04T01:27:11-07:00
updated: 2021-04-04T03:53:53-07:00
title: Toolbars disappeared after last update
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403228;1403239;
creator: michyb2010
content:
<p>Hi all my firefox updated itself recently [v87.0 64 bit] and I have now lost my toolbar that had all my bookmarks listed for quick and easy reference - not helpful when I run and am trying to grow a bookkeeping business lol.  I have tried to find how to get it back and hopefully not lost any thing but I just cant find where - not sure how great the screenshot is but you can see there is no toolbar with all bookmarks on it. </p><p>If anyone can give me at least a hint where to look I would be lmost grateful. Many thanks Mich </p>


created: 2021-04-04T01:23:11-07:00
updated: 2021-04-04T16:51:51-07:00
title: Impossible de sauvegarder des pages
tags: mac-os;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1403430;
creator: yvanromf
content:
<p>Bonjour , suite à la réinstallation complète du système BigSur 11,2,3 il y a quelques jours, Firefox 87,0 (64 bits) ne veut plus sauvegarder des pages, marquer des pages, ne veut plus ajouter du sites sur la page d’accueil, ne veux plus rien faire quand il s’agit de sauvegarder quelque chose. Que faire? j'ai chercher partout sans succès. Merci de votre aide. Bien à vous </p>


created: 2021-04-04T00:36:45-07:00
updated: 2021-04-04T03:54:48-07:00
title: Not able to see any page actions after clicking the button in the address bar
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1403240;
creator: nandanparagshukla
content:
<p>When I click the three dots in the address bar to open the page actions, I am not able to see any options it shows an empty box. It started happening recently. My version is 84.0. </p><p>Thanks in advance for helping out. </p><p>Ps. I have attached the screenshot of what exactly is happening. </p>


created: 2021-04-04T00:08:22-07:00
updated: 2021-04-04T15:42:32-07:00
title: Firefox won't open anything
tags: desktop;download-and-install;fix-problems;escalate;ubuntu;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403409;
creator: briancallander
content:
<p>Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything. </p> <ul><li> Firefox opens with no page loaded.  </li><li> Clicking the single "getting started" bookmark does nothing.  </li><li> Entering a search term in the address bar and pressing 'enter' changes the url in the address bar but nothing is loaded and the page remains blank. There is no indication that anything is loading. </li><li> Entering a url, such as "<a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a>", and pressing "enter" does nothing. There is no indication that anything is loading. </li><li> Opening the menu by clicking on the burger icon, then on "preferences" does nothing except make the menu disappear (same with most of the options in the menu). </li></ul> <p>In the browser console I see some errors and no request info (see screenshot). </p><p>I've tried `sudo apt purge firefox` then installing again, which didn't help. The problem started with ubuntu 20.04 (I only updated to 20.10 to see if it might resolve this problem). </p><p>I've tried the "refresh firefox" option, starting in safe mode, and clearing the startup cache, which didn't help. </p><p>Any suggestions would be much appreciated. </p>


created: 2021-04-03T19:50:26-07:00
updated: 2021-04-04T08:28:57-07:00
title: Secure bank site log-in fais
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403203;1403270;1403277;
creator: rshessel
content:
<p>I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. This started on April 1, 2021 Running Firefox v87.0 (64) on Win 10. All apps are current. Tried resetting Firefox, and clearing cache which didn't work. I can sign-in using Edge. Thanks </p>


created: 2021-04-03T19:28:41-07:00
updated: 2021-04-03T19:28:41-07:00
title: Firefox Nightly 89.0a1 dark theme tab font is very bright
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
creator: kbsunshine356
content:
<p>My firefox nightly's tab font is very bright when the window is selected, please help, i have tried: switching my app mode in the windows settings, using a multitude of different userchromes, and using different themes. I do use a userchrome called "Edge-FrFox" this can be viewed at <a href="https://github.com/bmFtZQ/Edge-FrFox" rel="nofollow">https://github.com/bmFtZQ/Edge-FrFox</a> </p>


created: 2021-04-03T19:19:45-07:00
updated: 2021-04-04T15:34:04-07:00
title: when saving a web page to bookmarks.....
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1403379;1403403;
creator: jonphub22
content:
<p>when saving a  bookmark the name field is too   far right .......how can i get it to "open" on the left side of the name field? </p>


created: 2021-04-03T18:37:57-07:00
updated: 2021-04-04T16:32:54-07:00
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: veitchw
title:
We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

content:
<p>I have used/accessed Google Maps for years - so many I can't remember and now today I get this message </p><p>We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access. </p><p>Is this a FireFox muck up or what? </p>

answers:
1403204;1403357;1403373;1403386;1403387;1403389;1403391;1403394;1403400;1403405;1403411;1403415;1403417;1403423;


created: 2021-04-03T17:50:14-07:00
updated: 2021-04-04T07:50:03-07:00
title: Clearing history disables all addons.
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403166;
creator: anelishka
content:
<p>There is this odd thing happening with the Firefox for the past few days. My browser is set to forget history when I close it so now, every time I open the browser my addons are gone from the bar. When I check them in add-ons they are all there but none is working/active. For all these years I had the Firefox browser(windows) I never had an issue. I have manually for so many times: - disabled/enabled addons one by one.  - Tried ruling out buggy addons. - refreshed the browser (most times without a success). -&gt; The only thing that seems to do the trick is completely re-installing the browser with removing all residue folders prior to that. And signing in to sync the account. But this is only a temporary solution as when I clear the history its all gone again and the merry-go-around starts again.  Ironically I never had Facebook container working in Firefox but now suddenly its working - that is when addons are back. I installed a new ssd with clean os installation last night, however, the very same issue was happening on my previous Firefox installation on previous ssd. I have simply no clue as to what is happening here. Anyone else experiencing this? I mean this is extremely annoying and as much as I dislike Chrome I might need to go back there. I really liked how Firefox worked up until two-three days ago.  Firefox version: 87.0 so it should be up-to-date. </p>


