# 2021-yearly-ff-questions-en-us

created: 2021-02-15T07:24:20-08:00
updated: 2021-02-15T08:02:31-08:00
title: cannot search and cannot access settings and not load any help websites in firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1392189;1392206;
creator: johanna.czech
content:
<p>Hey dear Firefox community, </p><p>The issue is concerning Firefox on Windows 10. I'm using Firefox Version 85.0.2 I recently deinstalled a program called Jami. Afterwards I was not able to open Firefox anymore. Apparentely a<em> .dll file</em> was missing. So I uninstalled and reinstalled Firefox twice according to suggestions I found from the support moz://a community.  </p><p>Now I can open Firefox but cannot search for anything in the internet nor can I load any help pages or my settings, add-ons or adjust my account. It looks like I can only access <em>about:support</em>. Everything else is not accessable for me and it shows an empty page and/or does not open a new page. When I try to search for something, Firefox suggests me webpages from my history, but as I said I cannot access them.  </p><p>I am quite lost and have searched and tried out a lot, but don't know what to do anymore.  Thank you so much for your help! -Jo </p>


created: 2021-02-15T07:20:39-08:00
updated: 2021-02-15T07:20:39-08:00
title: Ajuda com flash player no firefox!
tags: windows-7;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: pt-BR
creator: hiperimagens
content:
<p>Pessoal eu utilizo uma câmera ip através do navegador do firefox, porém agora com o fim do flash player, eu não consigo mais visualizar as imagens da câmera, tem algum plugin ou meio de usar arquivos flash no navegador firefox? </p>


created: 2021-02-15T07:11:13-08:00
updated: 2021-02-15T07:38:23-08:00
title: Full URL in bookmarks
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1392193;
creator: lerax
content:
<p>Hello guys, </p><p>first of all: Sorry for my bad english. Im trying to explain as well as I can. </p><p>I activated in Settings, that I only get suggestions from my bookmark (and not from Google etc.) </p><p>I entered on the bookmark a full reflink on Amazon (<a href="https://www.amazon.de/ref=as_li_ss_tl?_encoding=UTF8&amp;camp=1638&amp;creative=19454&amp;linkCode=ur2&amp;site-redirect=de&amp;tag=wwwtwitcht0b2-21" rel="nofollow">https://www.amazon.de/ref=as_li_ss_tl?_encoding=UTF8&amp;camp=1638&amp;creative=19454&amp;linkCode=ur2&amp;site-redirect=de&amp;tag=wwwtwitcht0b2-21</a>) </p><p>But when I enter on the bar Am.. the first suggestion is always <a href="https://www.amazon.de/" rel="nofollow">https://www.amazon.de/</a> and not <a href="https://www.amazon.de/ref=as_li_ss_tl?_encoding=UTF8&amp;camp=1638&amp;creative=19454&amp;linkCode=ur2&amp;site-redirect=de&amp;tag=wwwtwitcht0b2-21" rel="nofollow">https://www.amazon.de/ref=as_li_ss_tl?_encoding=UTF8&amp;camp=1638&amp;creative=19454&amp;linkCode=ur2&amp;site-redirect=de&amp;tag=wwwtwitcht0b2-21</a>.  </p><p>Even if I dont saved <a href="https://www.amazon.de/" rel="nofollow">https://www.amazon.de/</a> . This happens with everysite that the main url is shown in first place, but not the one which i saved (and wanted to open). </p><p>Is there any solution? </p><p>Thank you for your time. </p>


created: 2021-02-15T06:50:07-08:00
updated: 2021-02-15T15:11:56-08:00
title: Firefox in not opening website
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1392351;
creator: me.robert81
content:
<p>My <a href="https://www.massagxpert.com/" rel="nofollow">https://www.massagxpert.com/</a> Website in not opening on Mozilla Firefox </p>


created: 2021-02-15T06:24:04-08:00
updated: 2021-02-15T10:10:32-08:00
title: Hangoff the system more or less in a blueskreen
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392200;1392203;1392244;
creator: ck-h79
content:
<p>Firefox trie to restore last site when i try to open it. Then evrytime the computer hang off while showing a dash where something is going on with my ethernet card... Its <a href="http://www.üstra.de" rel="nofollow">www.üstra.de</a> that firefox trie to restart...  </p><p>Is there a way to let firefox start without jumping to this site ?  </p><p>The system runs stable only when i try to use firefox its emidiatly crashing within 8sec. .  </p><p>Today it happend first time. </p><p>Thank you.  </p><p>CK </p>


created: 2021-02-15T06:22:27-08:00
updated: 2021-02-15T08:40:02-08:00
title: split screen tabs
tags: linux;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392201;1392225;
creator: fholson
content:
<p>Is there an easier way to view two tabs on the screen at the same time -         "split screen" fashion?  One can open one tab in a second window and adjust      to have one window on the top half of the display and the other on the bottom.   But this is a awkward.                                                           </p><p>See screenshot of this. It shows downtown Minneapolis in Google maps at  two different scales. (Note that the I35W crossing of the Mississippi in the  upper right corner is  the one that collapsed in 2011).                                                 </p><p>One can switch back and forth between two tabs (maybe after moving the           two tabs to be adjacent). But this is still suboptimal.                          </p><p>I use splitscreen in my text editor all the time (vertically or horizontally)    and find it very useful. I wish there were an easy way to switch to/from         split screen in Firefox.                                                         </p><p>BTW I searched the Firefox "Find help..." for:                                   "split screen" tabs                                                              and got 1640 hits!  I looked at the first 10 pages and                           saw nothing relevant.           </p><p>Fred --                                                                               Fred H. Olson  Minneapolis,MN 55411  USA        (near north Mpls)                </p><pre>    Email:        fholson at <a href="http://cohousing.org" rel="nofollow">cohousing.org</a>      612-588-9532                    </pre> <p>My Link Pg: <a href="http://fholson.cohousing.org" rel="nofollow">http://fholson.cohousing.org</a> </p>


created: 2021-02-15T06:12:23-08:00
updated: 2021-02-15T07:47:24-08:00
title: Elementor slider does not work in Firefox browser
tags: desktop;websites;windows-10;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
answers: 1392198;
creator: patricia18
content:
<p>I just launched a website and it has two sliders on the homepage. Both sliders work in all browsers; on Firefox, the image slider works but the slider containing only text does not work. This is the image with both sliders working: <a href="https://snipboard.io/R9Ne37.jpg" rel="nofollow">https://snipboard.io/R9Ne37.jpg</a>. This is the image from Firefox: <a href="https://snipboard.io/8f5e3k.jpg" rel="nofollow">https://snipboard.io/8f5e3k.jpg</a>. Any help would be greatly appreciated. </p>


created: 2021-02-15T05:52:46-08:00
updated: 2021-02-15T05:52:46-08:00
title: Update Has Caused Issues
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: seandougall
content:
<p>I had an update yesterday and, since installing it, some websites will not load and others have response issues e.g. live chat doesn't connect. I've double checked the affected websites using Chrome and they work fine. Any ideas on how to fix these issues please? </p>


created: 2021-02-15T05:12:04-08:00
updated: 2021-02-15T05:12:04-08:00
title: Old e-mail address blocked
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: guylain.bastien
content:
<p>Good day, </p><p>I need to connect to my previous account, but my e-mail address is unavailable and / or deleted since few years. How could I get connected please to my account without the code sent to my desactivated old e-mail mailbox? </p><p>Regards, </p><p>Guylain Bastien </p>


created: 2021-02-15T04:15:33-08:00
updated: 2021-02-15T06:04:19-08:00
title: removing unwanted site
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392153;
creator: dconner2
content:
<p>click.showmelinks appeared in my top sites and will not delete, just changews icon. Lived with it for a couple ov months but now my bank log on is redirected to a Russian copy of my bank, complete with logo and authentic looking web page. Have deleted FireFox twice deleted oldFireFox file as well and scanned computer twice Found and deleted "Trustedlogos" and "<a href="http://go.mail.ru" rel="nofollow">go.mail.ru</a>" but nothing showed click.showmelinks yet here it is, back again. How do I get rid. I,ve got bills to pay but dont dare log on . </p>


created: 2021-02-15T03:55:35-08:00
updated: 2021-02-15T03:55:35-08:00
title: Can't no longer play Netflix movies with Firefox
tags: windows-7;desktop;other;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: lenoir1
content:
<p>Hello, I can no longer play any movie from Netflix using Firefox.  But I can with EDGE. My system is Windows 7 Ultimate (64 bits) with Firefox 85.0.2 (64 bits) Can you help </p>


created: 2021-02-15T03:37:41-08:00
updated: 2021-02-15T03:37:41-08:00
title: No cargan las webs y no puedo abrir opciones ni complementos
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: es
creator: franmancd
content:
<p>Buenas tardes. Llevo años utilizando el Firefox en mi Pc y bien, pero ayer tuve que realizar una reinstalación de Windows 10 y ahora cuando entro en Firefox no carga ninguna web, se queda en blanco, no sale ningún mensaje. Tampoco funciona la opción "opciones" del menú ni puedo entrar en complementos. No aparece ningún mensaje.  He desinstalado y reinstalado varias veces, he entrado en modo seguro, he restablecido pero nada. Alguien sabe cómo solucionar estos problemas? Gracias. </p>


created: 2021-02-15T03:32:22-08:00
updated: 2021-02-15T03:32:22-08:00
title: Firefox Monitor
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: Cobracon9
content:
<p>Hi! Have just changed primary email address on my Firefox account. When I open Firefox Monitor it now only shows this new primary email address as being monitored. Previously there were four other email addresses being monitored - they appear to have been removed as a result of changing the primary email address... Clearly this is not a major issue and the email addresses in question can again be added, but just wondering about the logic in doing this, as all other data of my account remains unchanged. Regards, Colin </p>


created: 2021-02-15T03:22:45-08:00
updated: 2021-02-15T03:47:28-08:00
tags: desktop;other;windows-81;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392122;
creator: cotton-1949
title:
looking for new supported browser facebook says i have a unsupported browser and i want facebook back so i can play my games and other activity on facebook please help me im not a computer expert

content:
<p>i need a supported browser to be able to play games on facebook and do what i used to do on facebook and cant seem to get one with firefox either please help me </p>


created: 2021-02-15T03:13:03-08:00
updated: 2021-02-15T08:06:53-08:00
title: zobrazují se mi zelené plochy místo obrázků a videí
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: cs
answers: 1392209;
creator: machanrobert
content:
<p>Zdravím, stále se mi zobrazují zelené plochy místo náhledů obrázků a videí + se chybně zobrazuje i písmo. Problém sice vyřešilo zapnutí firefoxu v nouzovém režimu se zakázanými doplňky, ale to potom zase nefungují jiné věci, třeba režim panoramy v <a href="http://mapy.cz" rel="nofollow">mapy.cz</a>. A také je to dost zdržující, po každém spuštění firefoxu ho restartovat a spouštět v nouzáku. Nemá někdo radu, co konkrétně může tuto chybu způsobovat? Třeba nějaký konkrétní doplněk? Díky moc R.M. </p>


created: 2021-02-15T03:03:01-08:00
updated: 2021-02-15T03:46:55-08:00
title: lockwise content not removed when you sign out of mozilla
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1392121;
creator: crayge
content:
<p>Hi </p><p>I have noticed that when i sign in to mozilla all my addons and lockwise data is imported into the pc im using. which is awsome. Unfortunitly when i sign out of a pc all that data stays behind. </p><p>Is there an easy way or can it be added to a furure build when when you sign out of your mozilla account all you apps, data and security information is removed at the same time or at least give it as an option. </p><p>Can there also be an option that allows you to sign out your account and remove all your data from a pc from your account, in the event you loose access to the pc that your signed into. i.e. your laptop is stolen. </p>


created: 2021-02-15T02:34:04-08:00
updated: 2021-02-15T07:37:04-08:00
title: Proč nelze z emailu otevřít stránka ohledně hledání práce na volnejflek.cz
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: cs
answers: 1392192;
creator: jafesi
content:
<p>Proč nelze z emailu na <a href="http://Seznam.cz" rel="nofollow">Seznam.cz</a> otevřít stránka ohledně hledání práce na:  <a href="http://volnejflek.cz" rel="nofollow">volnejflek.cz</a>   .....? Už to šlo a opět po aktualizaci Mozilly Firefox to nejde otevřít. Přitom jsou tam dobré nabídky práce a z mailu ta nabídka prostě nejde otevřít, protože něco blokuje stránky <a href="http://volnejflek.cz" rel="nofollow">volnejflek.cz</a>  ?! Můžete mi tento Váš postu vysvětlit? Já nebudu nikde nic nastavovat. Tato stránka není nebezpečná, naopak jke užitečná ohledně hledání zaměstnání. Proč ji pořád ve Firefoxu zakazujete? Přijdete si normální? </p><p>Naskakuje tam dokola zpráva od Vás:   Vypršel čas spojení </p><p>Při pokusu kontaktovat server <a href="http://volnejflek.cz" rel="nofollow">volnejflek.cz</a> vypršel časový limit. </p><pre>   Server je dočasně nedostupný. Zkuste to prosím znovu za chvíli.    Pokud se vám nezobrazují ani ostatní stránky, zkontrolujte síťové připojení svého počítače.    Pokud je váš počítač chráněn firewallem nebo proxy serverem, zkontrolujte, že má Firefox přístup na internet. </pre>


created: 2021-02-15T02:27:32-08:00
updated: 2021-02-15T07:02:40-08:00
title: Browser logs out accounts automatically.
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392123;1392174;
creator: thomas.groen1911
content:
<p>I've been using Firefox for years now, but since a few weeks when I close my browser and restart it, I have to log back in on all of my accounts. This can be a pain in the *. Especially when I have to log back in to whatsapp constantly with a QR code.  </p><p>This issue occurs to all my accounts in Firefox. </p><p>Anyone knows how to solve this issue? I want to open my web pages without constantly logging back in. </p>


created: 2021-02-15T01:33:47-08:00
updated: 2021-02-15T01:33:47-08:00
title: received file disappeared
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: b-awac
content:
<p>All received messages in my received file (and subfiles) have dsisappeared. I did not erase them! </p>


created: 2021-02-15T01:30:28-08:00
updated: 2021-02-15T05:37:07-08:00
title: Email tértivevény kérése a kérdésem
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: hu
answers: 1392114;1392135;1392136;1392139;
creator: ldrmikula52
content:
<p>Email elküldése után tértivevényt szeretnék kapni. A leírások alapján nincs ilyen fájl, ami ezt támogatja!? </p>


created: 2021-02-15T00:51:24-08:00
updated: 2021-02-15T08:19:33-08:00
title: how to disable adding recently visited sites to top sites?
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1392217;
creator: obainkyyyy
content:
<p>It annoys me very much that you cannot disable this in the user settings, but most likely it can be in the settings for developers (about:config), but I do not know which specific parameter turns this off. Of course, I can turn off the history altogether and then the sites will not be added, but this is not an option. </p><p>So, how can I disable adding sites based on my requests and visited pages in the top sites? </p>


created: 2021-02-15T00:17:26-08:00
updated: 2021-02-15T10:43:18-08:00
title: Firefox Bookmarked All My Tabs Thousands of Times
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392219;1392255;1392258;1392260;
creator: werefallingup
content:
<p>So uh. This is bizarre. This has been going on for a couple weeks now - since the unremovable Other Bookmarks button appeared, though I *have* since removed that - but basically, I've had a lot of tabs open for a while now. Well over 100 of them. 99% of them were unloaded and just there for me to go back to whenever, that's not usually a problem for me, it doesn't lag my browser. </p><p>What *does* lag my browser is opening my bookmarks. Because Firefox has taken these 100+ tabs and bookmarked all of them. Thousands of times. There are over 170,000 bookmarks bogging down my browser and they're all these exact same tabs, over and over and over and over and over again. Obviously, I never did this. This just up and happened one day. </p><p>I managed to scroll through all of them, and couldn't find *any* of my *actual* bookmarks whatsoever. They're all gone. All I have are these tabs, over and over. What the hell is going on, and how do I fix this? </p>


created: 2021-02-14T22:20:18-08:00
updated: 2021-02-14T22:20:18-08:00
title: Quick Launch Bar Windows 10
tags: desktop;tips;windows-10;firefox-850;
product: firefox
topic: tips
locale: en-US
creator: Fiete54
content:
<p>Hi community, </p><p>when I right-click on Firefox's Quick Launch icon in Windows 10, the pinned and recently accessed pages appear. How can I edit the order of the pinned pages? </p><p>Best regards Voltadino </p>


created: 2021-02-14T19:33:55-08:00
updated: 2021-02-14T21:31:32-08:00
title: prefs1.js file Keeps filling up drive
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392089;1392090;
creator: richard.detrafford
content:
<p>Hello </p><p>On number of our computers user--&gt;username--&gt;AppData--&gt;Roaming--&gt;Mozilla--&gt;Firefox--&gt;Profiles--&gt; Random letters and Numbers.default a File prefs1 keeps getting so large it fills up the drives&gt; </p><p>Any thoughts on how to stop this </p>


created: 2021-02-14T19:25:13-08:00
updated: 2021-02-14T19:25:13-08:00
title: Youtube images are blurry
tags: desktop;websites;windows-10;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
creator: introvert4life
content:
<p>Thumbnails, icons and channel art are blurry and pixelated whenever I browse YouTube as a Brand Account. There's no issue when I use my Owner Account or whenever I sign out, but switching back to my Brand Account downgrades the image quality.  </p><p>I've tried clearing cookies and site data, using safe mode, and disabling add-ons. </p>


created: 2021-02-14T18:31:54-08:00
updated: 2021-02-15T07:51:26-08:00
title: Extensions
tags: desktop;sync;windows-10;firefox-850;firefox-8502;
product: firefox
topic: sync
locale: en-US
answers: 1392061;1392199;
creator: gocoda
content:
<p>I installed Firefox onto my third device, and it synced my data, including my extensions. The only thing is, they don't show up in my tool bar like they do on my other devices. I tried several different things, but the icons for the extensions don't even show up in the customization tab. They don't autofill or work at all, despite saying that they are installed and active. </p>


created: 2021-02-14T17:59:29-08:00
updated: 2021-02-14T18:17:33-08:00
title: bookmarks
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1392053;
creator: maanderson2006
content:
<p>When I installed Firefox all my favorites from Windows came over as bookmarks.  I want to separate these some how, because I don't want 50 bookmarks.  What's the best way. </p><p>Michael </p>


created: 2021-02-14T17:44:43-08:00
updated: 2021-02-14T20:15:24-08:00
title: retrieve my saved passwords on Firefox after reinstalling windows
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392055;1392086;
creator: karimiplanner
content:
<p>Hi everyone, </p><p>I have reinstalled my windows and lost my saved passwords on Firefox. I was wondering how I can retrieve them? Thank you in advance. Ali </p>


created: 2021-02-16T15:47:36-08:00
updated: 2021-02-16T15:47:36-08:00
title: How to unblock WebGL
tags: desktop;privacy-and-security_1;windows-81;firefox-850;firefox-8502;
product: firefox
topic: privacy-and-security
locale: en-US
creator: timmyh13
content:
<p>When I log into a certain .gov website it can't load some information due to blocked WebGL settings. How do I access that information? </p>


created: 2021-02-16T15:39:55-08:00
updated: 2021-02-16T15:39:55-08:00
title: CAPTCHA
tags: windows-7;desktop;privacy-and-security_1;firefox-850;firefox-8502;
product: firefox
topic: privacy-and-security
locale: en-US
creator: bryancourtois
content:
<p>When I go to <a href="https://www.mainewildernessguides.org/membership/join-the-mwgo.html" rel="nofollow">https://www.mainewildernessguides.org/membership/join-the-mwgo.html</a> with Firefox the CAPTCHA at the bottom of the page shows Error for site owner. But when I go to the same site with Chrome it works fine. I am guess a privacy setting but not sure which. </p>


created: 2021-02-16T15:19:26-08:00
updated: 2021-02-16T15:19:26-08:00
title: Firefox Browser display
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: mrossee
content:
<p>mobile version showing up on laptop, but I'm not at 300% like the other person with that problem posted in your Community questions in December. It only happens on LinkedIn and Facebook? My chrome browser displays normal, I am on Windows 10 and fully up to date. </p>


created: 2021-02-16T14:40:58-08:00
updated: 2021-02-16T14:40:58-08:00
title: how do I get firefox be my browser on my laptop
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: badls3
content:
<p>'I just want firefox on my laptop as my browser and there are a million questions and I don't know the answers </p>


created: 2021-02-16T14:35:11-08:00
updated: 2021-02-16T14:35:11-08:00
title: your browser is being managed by your organization
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
creator: tomvilfroy
content:
<p>I seem to have this message when I go Firefox options.    </p><p>I did search on other past posts and they seem to deal with Avast and i did check my RegEditor and no entries under \Software\Policy (i.e. no Mozilla folders seen - unless hidden?!?) </p><p>Since this is my personal computer, it is very annoying to see this message and how do i get rid of it so I can feel good about my laptop? </p><p>Thanks Thomas </p>


created: 2021-02-16T14:16:56-08:00
updated: 2021-02-16T14:16:56-08:00
title: Make a vote to get the old Logo back ;-)
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: otherland78
content:
<p>I would love for you all to make an open Vote who wan´t the old logo back and who really likes to have the new logo. </p><p>Since i read so many posts where users are stating that they liked tho old logo much more and it really looked a  lot more appealing to the eye than the ugly new logo, that i think it would be a good thing to just ask all users who care which logo they want. </p><p>And honestly this new logo just looks ugly and is hurting my eyes .... </p><p>But thanks to all the good work in the past times from the mozilla ppl :-) </p><p>But let´s be honest if you have a good product like Firefox don´t you want it to be looking good and appealing to the eye??? Or where was the reason to make your logo so ugly ? </p><p>Have a nice day all </p>


created: 2021-02-16T14:11:41-08:00
updated: 2021-02-16T14:11:41-08:00
title: Firefox hogging hard drive space with temp files (cubeb-shm...input/output)
tags: windows-7;desktop;other;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: stevekay83
content:
<p>I've discovered that in my Users/UserName/AppData/Local/Temp folder, there are thousands of files eating up space with name "cubeb-shm-#####-#####-input" and "cubeb-shm-#####-#####-output", where "#####-#####" is a 10 digit number seperated by a hyphen.   </p><p>I did a basic google search for these filenames and found several articles that talk about how firefox uses these, and normally creates and then deletes them, so there should only ever be one of each (input/output) file at a time.  For some reason, I have thousands of these files, and they are eating up hundreds of Gb's of space on my hard drive.  I only discovered this because my computer notified me I was running out of space.  I manually deleted them, but I don't want to have to do this regularly, since it seems it's not expected behavior for Firefox. </p><p>I'm running the 64 bit version of Firefox 85.0.2, and there are no new updates available at the time of this writing.  I'm really hoping someone can help me figure out how to get Firefox to appropriately manage these files.  Help me Firefox community!  You're my only hope! </p>


created: 2021-02-16T13:39:02-08:00
updated: 2021-02-16T13:39:02-08:00
title: About marker of pages and safe for passwords
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: margot.patrice
content:
<p>I used Firefox with W10 and I had a lot of pages marked for going to internet pages. Same i used the Firefox possibility to put passwords for application in a safe. Then I had a big problem with W10 and after recovery, no pointer to Firefox. So i had to reinstall Firefox. And with thge install, i lost mark-pages and the password facility. Question : how can'i get back passwords and pages ? Is there a backup file for that that I can use ? Many thanks. </p>


created: 2021-02-16T13:34:01-08:00
updated: 2021-02-16T13:34:01-08:00
title: COMO CONSEGUIR REABRIR AS ABAS Q O FIREFOX FECHOU
tags: windows-7;desktop;tabs;firefox-850;
product: firefox
topic: tabs
locale: pt-BR
creator: fjunior.ten
content:
<p>O FIREFOX ME ACONSELHOU A REINICIAR O COMPUTADOR JÁ ! ENTÃO SEGUI OS PROCEDIMENTOS. MAS AÍ TODAS AS 9 ABAS QUE ESTAVAM ABERTAS FORAM FECHADAS E QUANDO O COMPUTADOR REINICIOU, O FIREFOX COM ESSAS 9 ABAS NÃO FORAM REABERTAS. JÁ OLHEI NO HISTÓRICO E EM TUDO E NÃO SEI O QUE FAZER. COMO FAÇO PARA REABRIR ESSAS 9 ABAS QUE ESTAVAM ABERTAS? LÁ NO HISTÓRICO FICA IMPOSSÍVEL POIS SÃO CENTENAS DE ABAS QUE ABRI EM UM ÚNICO DIA, E ESSAS 9 QUE ESTAVAM ABERTAS JÁ ESTAVAM ABERTAS HÁ MAIS DE 15 DIAS, OU SEJA NÃO SEI EM QUAL DIA FOI E NEM EM QUAL DIA PROCURAR LÁ NO HISTÓRICO. PROCURAR NO ÚLTIMO MÊS TAMBÉM NÃO ADIANTA POIS SÃO MAIS DE MIL ABAS ABERTAS NO ÚLTIMO MÊS. JÚNIOR BENTINHO . </p>


created: 2021-02-16T12:48:12-08:00
updated: 2021-02-16T14:37:40-08:00
title: Taskbar
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392606;
creator: TONIA.SAUNDERS
content:
<p>My taskbar has disappeared and I can't find how to turn it back on. It has only disappeared in Firefox. Any help is greatly appreciate. </p>


created: 2021-02-16T12:45:05-08:00
updated: 2021-02-16T15:55:12-08:00
title: Refreshing browser just erased all of my notes!!
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392607;1392608;1392623;
creator: panichol227
content:
<p>Thanks a lot, Firefox! I refreshed my browser and it erased all of my NOTES!! I had many important notes in the Note Extension and now they're gone! You might have provided a "heads up" about refreshing the Firefox browser! </p>


created: 2021-02-16T12:25:36-08:00
updated: 2021-02-16T14:39:35-08:00
title: Why does saving password and saved logins do not work
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392609;
creator: ihatemozillaroyally
content:
<p>Seriously, why is their a saved password and login option if it does not work at all and causes nothing but issues </p>


created: 2021-02-16T12:20:40-08:00
updated: 2021-02-16T13:49:08-08:00
title: Google Maps: Ctrl + Scroll (Zoom IN & OUT)
tags: linux;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392592;1392594;1392600;
creator: wchu84
content:
<p>This was never a problem on Windows 10. I can zoom in and out while using the mouse scroll </p><p>For some reason on LINUX, I can't zoom in and out without holding down the CTRL key (and mouse scroll). </p><p>How can I make it work like the Windows version? </p>


created: 2021-02-16T11:35:35-08:00
updated: 2021-02-16T12:05:06-08:00
title: Change Tab Color In Dark Mode
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392578;1392587;
creator: queenkhadijah999
content:
<p>I've been trying to change the color of the tabs to a laurel green while still maintaining dark mode in every other aspect of the browser. I am on a Windows computer with the latest version of Firefox. Any solution, either through main settings or a userChrome.css is helpful! </p>


created: 2021-02-16T11:14:22-08:00
updated: 2021-02-16T11:14:22-08:00
title: Firefox Browser on Ubuntu 20.04 Stopped Displaying All Pages
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: aritus7
content:
<p>Hello, on Ubuntu 20.04, Firefox Browser won't load any websites, or anything.  Just nothing shows up.  </p><p>I did try to uninstall Firefox, and re-install, or re-download from Mozilla repository, nothing changes.  </p><p>How do I diagnose and resolve this issue?  </p><p>Thanx, </p>


created: 2021-02-16T11:00:21-08:00
updated: 2021-02-16T14:41:43-08:00
title: Firefox browser
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1392610;
creator: carle.allum
content:
<p>Firefox now doesn't work on my laptop it did but now since updated it won't do anything it won't open anything all I get is an empty tab I enter something to search and it doesn't </p>


created: 2021-02-16T10:53:25-08:00
updated: 2021-02-16T14:42:26-08:00
title: can't logon to two banking sites
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392611;
creator: runningwolf1
content:
<p>I recently couldn't logon to my local online banking site.  The thing is, is had been working just fine for years, and then all of sudden stopped working.  Upon calling the bank they said everything looked fine on their end and try using a different browser.  I used Chrome (would rather NOT use that browser), and I could logon fine.  I found that if I disabled Privacy Possum it worked fine, so, now  when I want to logon to my local bank I just disable Privacy Possum and it works.  But I don't understand why it all of sudden quit working. </p><p>Now I can't logon to my Penfed credit card account. I tried turning off all the extensions, NO help.  I went to the  Firefox trouble shooting section and refreshed Firefox and did what ever else they said to do like clear ALL my history and cache...still no help.  My Penfed had been working just fine until today, and it also comes up fine using Chrome.  Is there anything that has changed in Firefox that is blocking my two online banking accounts that you know of??  This seems very strange. </p>


created: 2021-02-16T10:35:25-08:00
updated: 2021-02-16T14:43:22-08:00
title: Bank access
tags: mac-os;desktop;websites;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
answers: 1392612;
creator: pmartyn1969
content:
<p>Since update to Firefox 85.0.2 on my 2020 MacBook Air (OS 11.2.1), I can no longer access my Scotiabank account. Chrome, however, still works. </p>


created: 2021-02-16T09:57:06-08:00
updated: 2021-02-16T10:53:03-08:00
title: cannot access schwab.com website
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392555;
creator: eoliva
content:
<p>I cannot access the <a href="http://schwab.com" rel="nofollow">schwab.com</a> website.  </p><p>I tried clearing cache and all of the other obvious fixes.  </p><p>Something is wrong. It was working fine before the upgrade to the latest version of Firefox. </p>


created: 2021-02-16T09:29:38-08:00
updated: 2021-02-16T09:55:50-08:00
title: Replacing existing cache file with another.
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392534;
creator: tom.murtha
content:
<p>Is it possible to edit an existing cache entry? I accidentally deleted my cache, but was able to recover some of the files, as well as restore an older back up of the file. In about:cache, I can see the cache for the backup file for the correct site at a size of 149kb with the header showing raw gzip data. (starting with 1f 8b) The recovered file I have I believe is the same cache entry, but the recovered version since it's sitting at 154kb. </p><p>My question is where do I find the 149kb version that is currently in my firefox cache? Browsing through the cache files the largest is only 42kb, and seems unrelated. Is there a way to replace the backed up version with the restored version? The files themselves are gzip compressed, but does firefox add it's own layer of compression for storing things that I need to undo first? </p>


created: 2021-02-16T09:29:35-08:00
updated: 2021-02-16T13:19:37-08:00
title: history in search bar not updating
tags: mac-os;desktop;other;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
answers: 1392564;1392575;1392580;1392582;1392585;1392590;1392591;1392593;1392595;
creator: ed71
content:
<p>Running FF for Mac 85.0.2 but has issue in previous version. The history on the search bar is not updating. Previously, the list of sites would appear depending on how often they were accessed. i.e. most popular would be first on the list and the order would change depending on usage. That list no longer updates. There is still a list but it never changes. I have cleared forms and search history but the same list keeps coming back. </p>


created: 2021-02-16T09:07:44-08:00
updated: 2021-02-16T11:47:28-08:00
title: Umlaut Ö wird falsch dargestellt
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392577;
creator: thomas178
content:
<p>Hi mozilla Community, </p><p>in meinem Firefox 85.0.2 (64-Bit) auf Windows 10 wird anstatt dem Umlaut Ö ein × dargestellt, alle anderen Umlaute (auch das kleine ö) werden korrekt dargestellt. </p><p>Was kann ich tun? </p>


created: 2021-02-16T09:02:36-08:00
updated: 2021-02-16T12:09:54-08:00
title: displaying reports
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392519;1392557;1392588;
creator: daroldvickerman
content:
<p>I can no longer display reports that have run in Firefox.  The only way I can access them is through the download option. </p>


created: 2021-02-16T08:55:35-08:00
updated: 2021-02-16T09:13:55-08:00
title: Regain pop-up blocked message AND staus bar please
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392517;
creator: kerriejw
content:
<p>How do I turn on the pop-up blocked message?  When the message came up I clicked on Do not show this message again.  I want this message to show when Firefox blocks a pop-up so I can allow the pop-up if I want to. </p><p>I've read also that you can go via the status bar to fix this but I can't get that to show either. Please help! </p>


created: 2021-02-16T08:45:56-08:00
updated: 2021-02-16T09:33:03-08:00
title: Relentless DAILY UPDATE NOTICES
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1392522;
creator: 4johnherman
content:
<p>Your almost daily update notices is intrusive, obnoxious and totally unnecessary8! You would best be off by providing REAL EMAIL SUPPORT including the ability to turn off these daily notices. </p><p>We are the customer and we don't like our privacy and space INVADED! </p><p>Stop this daily update BULLSHIT and get your act together! </p>


created: 2021-02-16T08:42:15-08:00
updated: 2021-02-16T08:42:15-08:00
title: Dados Salvos no Sinc só são "salvos" em outros dispositivos?
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: pt-BR
creator: DonBarbin
content:
<p>Eu não sei o que aconteceu ou quando essa alteração foi feita, sempre acompanho as novidades. Mas perder todas as abas, favoritos e senhas logo após perder meu HD foi talvez a situação mais horrível que tive já neste começo de ano! Considerando que eu consiga apenas recuperar 20 a 35% das informações e sites... </p><p>O recurso do navegador que eu mais admirava foi alterado? É serio? Eu não o tinha em outro dispositivo e não tem como eu recuperar essas informações com o Sync!? </p><p>Não acredito que mesmo não tendo um bom poder econômico eu ainda tenha ajudado financeiramente a Firefox... </p><p>Decepcionado! </p>


created: 2021-02-16T08:37:30-08:00
updated: 2021-02-16T08:52:38-08:00
title: Youtube thumbnails suddenly look pixelated
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392511;
creator: pngaming3010
content:
<p>The thumbnails on the home page look just fine, but the smaller ones of suggested videos when I watch something suddenly look so blurry and pixelated. I tried turning off my one extension Ublock Origin, clearing the cache and restarting the browser but had no luck.  Somehow the thumbnails look fine when I watch the same video in a private window. </p>


created: 2021-02-16T08:33:08-08:00
updated: 2021-02-16T11:02:26-08:00
title: How to clean urlbar? (from extension)
tags: linux;desktop;beta;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1392525;1392561;
creator: spellman395
content:
<p>I want to create extension which will clear the urlbar after visiting some sites (for personal use).  I predicted to use Window.location API, and write blank string, but it's read-only. What API's i should use for it? </p>


created: 2021-02-16T08:23:35-08:00
updated: 2021-02-16T09:36:55-08:00
title: I have a problem with Facebook Videos play and crash
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392526;
creator: com_k
content:
<p>I was played videos on facebook and found crashes. I just close and try to open it around 10-15 mins it the same. I will uninstall and install the FF but it still the same. I was used 32 and 64 bit. I try to use another web browser such as MSEdge, it's working. I use ASUS VivoBook S S510U. Windows 10 FF ver. 85.0.2 (64-bit). </p>


created: 2021-02-16T08:15:43-08:00
updated: 2021-02-16T09:10:36-08:00
title: Shrinking Text
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392516;
creator: Vilefrogg
content:
<p>I notice when I am on Facebook or some wiki sites that all the text will randomly shrink.  Only the text though, all images and videos remain the same size.  Website zoom is confirmed at 100% and my firefox is up to date.  The only thing that fixes it is the refresh the page but its temporary. </p>


created: 2021-02-16T08:05:10-08:00
updated: 2021-02-16T09:04:34-08:00
title: My bookmarks bar doesn't working
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1392514;
creator: heniodabrowski04
content:
<p>I can turn on and of my bookmarks bar but it doesn't show any bookmarks no matter how i am trying to save them (by catching padlock icon and moving it to the bar or simply adding a bookmark) </p>


created: 2021-02-16T07:52:48-08:00
updated: 2021-02-16T11:56:18-08:00
title: Firefox blocked by anti-virus related to www.googleapis.com/
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392581;1392583;
creator: DouglasFM
content:
<p>This morning, for the first time, my anti-virus Bitdefender, blocked sending a typical e-mail advising that the URL <a href="http://www.googleapis.com/" rel="nofollow">www.googleapis.com/</a> is an infected web resource. What should/can be done about that? </p>


created: 2021-02-16T07:30:52-08:00
updated: 2021-02-16T07:30:52-08:00
title: Firefox is blank, unresponsive, dead, etc. (Linux Mint)
tags: desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: ryandellis
content:
<p>Hi everyone, </p><p>Firefox has become unusable on my system. The software launches, but with a blank (grey) screen, and it cannot search or navigate. Menus are clickable (dropdowns work) but do not launch. For example, I cannot access Preferences, or about:config. I can click through Help and Troubleshooting Info, however. </p><p>I've tried a number of solutions, like Refreshing, reinstalling, and downgrading. The issue persists when I log in as another user on my system, and when I create new Firefox profiles. It persists as well in safe mode. I have also tried using Beta, Nightly, and ESR. Same issue everywhere. Also of note, Chromium works fine, and no other computer processes are affected. </p><p>At this point, my only remaining thought is the following: In reorganizing my personal files and folders on the system, I might have disrupted some important pathway. I'm a fairly new Linux user, so I worry my tinkering might have messed something up? Any ideas are helpful; I would really love to get back to using Firefox ASAP. </p>


created: 2021-02-16T06:50:49-08:00
updated: 2021-02-16T06:50:49-08:00
title: Images
tags: desktop;other;windows-10;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: cyndiman1
content:
<p>I am having this issue in Microsoft Edge as well as Firefox.  I am using Windows 10.  I have cleared my cookies/cache. Restarted my computer.  I have checked my settings, unless there is something I missed. </p><p>I am having an issue with viewing images.  I can see most images in the emails, but when I try to print, it is not there.  For instance.  I get an email to print a coupon from a restaurant.  You click the link to print, but there is not coupon.  I have attached what part of the email and what happens when you click to print.     It comes up perfectly in Chrome. </p><p>I appreciate any help. </p>


created: 2021-02-16T06:11:56-08:00
updated: 2021-02-16T08:06:20-08:00
title: Firefox won't get past login screen on PNC's site
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392487;
creator: tnandrick
content:
<p>I am having a problem specifically with PNC's website. FF 85.0.2, Mac OS. </p><p>I can get to landing page. After attempting to login, it shows this message: </p><p>"Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-762-2035 and reference code: 18.84386368.1613484239.62933e90" </p><p>I can get the site to load in other browsers, and on my work computer (Same build FF, but Windows 10) </p><p>Attempted fixes: Turn on Safe mode Delete cookies, browsing history, cache Uninstall Norton Anti-Virus Refresh profile Forget about this site (which I have FF set up to delete cookies, history, cache on close, but manually re-enabled history and tried this as well) Attempt to browse with Private Mode Off, all tracking settings off </p><p>I have thought about uninstall/re install but if my profile is the problem, don't know if this will fix it. </p><p>Installed plugins noted. </p>


created: 2021-02-16T06:07:14-08:00
updated: 2021-02-16T06:07:14-08:00
title: Problems logging to certain web sites
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
creator: shop110
content:
<p>I am trying to logon to a website, I enter my id and password and click continue and in Firefox the website advises that the token is missing. If I use another browser I enter my id and password and click continue and a second screen appears requesting selected letters of a memorable word, entering the selected letters and clicking on enter allows me to enter the site. I have disabled all my addons and this still happens, what setting in firefox do I have to change to overcome this problem?BanzaiRages@gmail.com </p>


created: 2021-02-16T05:58:38-08:00
updated: 2021-02-16T05:58:38-08:00
title: Perda de informações de contas ao restaurar Firefox
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: pt-BR
creator: desireebasan
content:
<p>Ao apresentar lentidão, o Firefox sugeriu a restauração do aplicativo, sem perder favoritos salvos ou contas e senhas salas. Ao final da restauração, os favoritos foram mantidos porém todas as informações de acesso salvas foram perdidas. Existe uma maneira de recuperá-las? </p>


created: 2021-02-16T05:41:39-08:00
updated: 2021-02-16T05:41:39-08:00
title: Firefox hangs when I disconnect Macbook Air from Monitor und want to proceed on Macbook Air
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: jonas.pulkert
content:
<p>Hi! </p><p>As the Header says. Regulary I work with my Macbook Air (latest generation) connected to an external monitor, also with external mouse and keyboard, Macbook Air is closed. When I disconnect the USBC-Hub from my Macbook, open it und want to proceed, there is a 80% chance that Firefox freezed. There is no error message, sometimes I still hear some youtube video playing, but I can not interact with Firefox any more, so I have to close it and restart. This is really annoying as I have to reopen all of my tabs again, sign in and stuff.  </p><p>Do you have an idea how to fix this? </p><p>Best regards Jonas </p>


created: 2021-02-16T05:07:05-08:00
updated: 2021-02-16T10:50:10-08:00
title: PayPal pop-up problem ... still the same on eBay !
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392438;1392441;1392554;
creator: mozmos
content:
<p>REF: <a href="http://example.com" rel="nofollow">https://support.mozilla.org/en-US/questions/1279904#question-reply</a> </p><p>Still same, I too am having problems on version 85 - it happens only to certain items - just verified 3 times! </p><p>I thought this should be kept open ... it has no solution at present, other than use another browser... </p><p>Is this Microsoft playing around ... Edge + Chrome - you know Edge Chomatised ! </p>


created: 2021-02-16T05:04:36-08:00
updated: 2021-02-16T10:07:17-08:00
title: Recover doomed cache files.
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392495;1392508;
creator: tom.murtha
content:
<p>I deleted my cache by mistake, but was able to recover the doomed files with recovery software. How can I restore/view the doomed files? Dropping them back in the cache doesn't  restore them. </p><p>Thanks! </p>


created: 2021-02-16T04:36:20-08:00
updated: 2021-02-16T11:44:11-08:00
title: Cannot reach popular website
tags: windows-7;desktop;websites;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
answers: 1392456;1392486;1392576;
creator: v.mumby
content:
<p>Hello, I use a popular website <a href="http://hrca.net" rel="nofollow">hrca.net</a> (Hornby Railways Collectors Association). Since about 12th February this year attempted access just times out saying the site is busy or down. I get the same problem using other browsers. Firefox flags a certificate/name/address error warning which can be bypassed but not very convenient and possibly unsafe. The owner of the website asked me to try the IP address as a test and it works perfectly. Why is Firefox suddenly flagging this problem after 6 years of using this site without any issues? The website owner says no other users have reported any problems. There are 2000+ users. I have tried clearing the cache, disabling add-ons and resetting Firefox. Using CMD tracert I have discovered the IP address called by <a href="http://hrca.net" rel="nofollow">hrca.net</a> on my laptop is not the same as the one supplied by website owner. Any ideas would be greatly appreciated. </p><p>Vic Mumby </p>


created: 2021-02-16T04:22:55-08:00
updated: 2021-02-16T04:22:55-08:00
title: Firefox Relay
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: ivor.wallace
content:
<p>I've just started using Relay and eb=ven though I've used it I have not had my emails forwarded, Where can I check to see them please? My supplier has said he has sent it but it has not been forwarded? </p><p>Please help </p>


created: 2021-02-16T03:41:25-08:00
updated: 2021-02-16T11:26:22-08:00
title: Rubbish Update
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1392530;1392531;1392556;1392568;
creator: alanbooth1948
content:
<p>Why have I lost all of my saved passwords on the latest update. This really is a rubbish service. I've used Firefox for a number of years and this is not the first time it has happened. Don't Firefox test ANYTHING before releasing the update? </p><p>I've also lost all of my bookmarks!!!!! </p>


created: 2021-02-16T03:39:49-08:00
updated: 2021-02-16T08:10:05-08:00
title: How do I disable Ad blocker?
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392425;1392489;
creator: compagnero
content:
<p>I want to disable adblocker for a particular website which is preventing me using/accessing it. </p>


created: 2021-02-16T03:34:53-08:00
updated: 2021-02-16T03:34:53-08:00
title: Why is firefox passwrord manger popping up on every site I go to
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: pete9441
content:
<p>Every Site I go to firefox password manager pops up asing for the Master password even though I don't have an account on these websites. This is very annoying </p>


created: 2021-02-16T03:17:40-08:00
updated: 2021-02-16T03:45:01-08:00
title: Trying to use firefox.
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1392426;
creator: commonsensenow
content:
<p>I downloaded Firefox yesterday, but I cannot find the icon on my computer. do I need to "download" firefox every time I want to use it? </p>


created: 2021-02-16T02:39:52-08:00
updated: 2021-02-16T02:39:52-08:00
title: Parolalar
tags: mac-os;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: tr
creator: zsarihan
content:
<p>Merhaba,  </p><p>Parola ve şifrelerimin korunması için Ana Parola kullanma seçeneğini aktif ettiğimde şifrelerimin görünmesi için benden pin istiyor. Buraya kadar her şey normal fakat bilgisayarımı ve Mozilla'yı her açtığımda bana bu şifreyi soruyor. Google Chrome ve Edge uygulamalarında bu böyle değil, sadece şifre görüntülemek istediğim zaman bana pin soruyor. Mozilla'yı her açışımda bu parlonanın istenmesi çok can sıkıcı bir durum.  </p><p>Google Chrome kullanıcısıydım fakat ram canavarı diye yeni bilgisayarıma hiç kurmadım. Edge'in ise arayüzü çok Windows odaklı. Kullanmak istediğim tarayıcı Mozilla ama bu küçük can sıkıcı detay günden güne beni rahatsız ediyor.  </p><p>Bununla alakalı bir çözüm var mı? Yoksa bunun için bir talep oluşturulabilir mi? Mozilla'dan vazgeçmek istemiyorum.  </p><p>Teşekkür ederim Saygılarımla, Zahid </p>


created: 2021-02-16T02:24:46-08:00
updated: 2021-02-16T02:24:46-08:00
title: Mozilla Stops running with Anyconnect VPN
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: avi.hims
content:
<p>Mozilla stops running with  Cisco "anyconnect VPN" when I sit idle for sometime. To use Mozilla again I have to restart my computer every time. This issue is not with the other browsers. I am using version 3.1.13015 of anyconnect VPN. </p>


created: 2021-02-16T01:48:08-08:00
updated: 2021-02-16T01:48:08-08:00
title: Favourites bar
tags: desktop;tips;windows-10;firefox-850;
product: firefox
topic: tips
locale: en-US
creator: rw2201
content:
<p>On my old computer I had a list of frequently used sites under the search bar. How do I set this up on my new computer ?. </p>


created: 2021-02-16T01:41:52-08:00
updated: 2021-02-16T01:41:52-08:00
title: Firefox on new Macbook Air M1
tags: mac-os;desktop;download-and-install_1;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: iannickerson
content:
<p>I've just bought a new Macbook Air M1 to replace an older Mcbook on which I had Firefox as my default browser. The new Macbbo wont let me make Firefox my default! On the Firefox browser "genreal" when it says "make default"I press it and it still shows "firefox is not your default"! If I go into system preferences it says that Firefox is my default!!! If I shut down and restart Firefox reopens with the new start again login page--i.e. It wont open with my usual open tabs etc as it does on my old Mac!! Help! </p>


created: 2021-02-16T01:26:54-08:00
updated: 2021-02-16T01:26:54-08:00
title: メールの文字の大きさに、付きまして
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: sakira23
content:
<p>メールの件名、通信相手、送信日時の文字が、小さいように、思いますので、大きくする方法が、 有れば、お教え下さい。 可能であれば、文字の大きさを、複数選べるように、して戴ければ、有難く思います。 よろしくお願いいたします。 </p>


created: 2021-02-16T01:15:47-08:00
updated: 2021-02-16T01:21:22-08:00
title: I cant search on pinterest in Firefox 85.0.2
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392413;
creator: charcolaa
content:
<p>When I search on pinterest in Firefox, I type something and hit enter... nothing happens. My enter key is otherwise functional and it works in other browsers. Is there any known fix? </p>


created: 2021-02-16T00:05:30-08:00
updated: 2021-02-16T00:05:30-08:00
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: CarthagoDelendaEst
title:
How to "Always open this site in container" and be able to open this site in another container at the same time?

content:
<p>Suppose I have 2 tabs: [tab 1 in container 1 with youtube account 1] and [tab 2 in container 2 with youtube account 2].  One account for work and one account for personal use. Every day I use both accounts, but all youtube bookmarks and all external links to youtube (for example, those that open from google-search list) open <strong>outside</strong> the container (in the default container). The question is, is it possible to always open all youtube links and youtube bookmarks in container 1 ("Always open this site in container"-feature) and still be able to access tab 2 with the container 2? The problem is that after enabling this feature, tab 2 with container 2 turns into a tab with container 1. </p>


created: 2021-02-16T00:05:27-08:00
updated: 2021-02-16T08:34:24-08:00
title: Tabs dont work.
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
answers: 1392421;1392427;1392502;
creator: lucasantongrebenyuk
content:
<p>When I open firefox, instead of the mozilla homepage i just see a blank page. Same if I try to search something than theres also just a blank page. It seems like mozilla isnt getting any internet eventhough i have internet. </p>


created: 2021-02-15T23:36:15-08:00
updated: 2021-02-16T03:14:22-08:00
title: Warning: Potential Security Risk...
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1392422;
creator: coatli
content:
<p>hi! sometimes when trying to visit a site by clicking a google search result link,  firefox stops it and shows: </p><p>Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to (website).com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details... </p><p>So my question is, would attackers be able to steal such information if i never enter any?  ie, if i only visit the site to read about things... </p><p>thanks for your reply! </p>


created: 2021-02-15T23:14:57-08:00
updated: 2021-02-15T23:14:57-08:00
title: Firefox uses way too much memory and crashes my laptop.
tags: mac-os;desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: 21biggal
content:
<p>I have been using firefox for a while now mainly because the power and memory use is much lower than Chrome. However, the other day I was using firefox and had 1 google doc tab open when my Mac have me a warning that it was out of memory. The main user of memory was Firefox, using 60 gb of memory, despite the fact that my laptop only has 8 gb of memory. I didnt get a picture as my laptop crashed soon after. Is this a common issue and what can i do to resolve it? </p>


created: 2021-02-15T22:07:38-08:00
updated: 2021-02-15T23:39:49-08:00
title: date in the search request
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1392394;1392396;1392399;1392408;
creator: peter_broka
content:
<p><strong>bold text</strong>After a search query, the date is always displayed in Buddhist time calculation and not in Julian as set. How can you change that. no success in settings at firefox. <strong>bold text</strong> </p>


created: 2021-02-15T20:08:07-08:00
updated: 2021-02-15T22:52:12-08:00
title: Issue with tabs
tags: mac-os;desktop;tabs;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1392398;
creator: service55
content:
<p>When i click on a link the window opens as a new tab. In the past when I clicked on anothe link the tab would update and come to the forefront. However that is no longer happening. Any suggestions? Thank you. </p>


created: 2021-02-15T19:07:03-08:00
updated: 2021-02-15T19:07:03-08:00
title: trying to recognize FF as default on Fedora 33
tags: linux;desktop;fedora;firefox-850;
product: firefox
topic: other
locale: en-US
creator: Nick_Levinson
content:
<p>Step to Reproduce: 1. Start the browser. You can do so directly or by opening a file that starts FF. </p><p>Actuality: </p><p>This alert appears: "Default Browser" in title bar, in body "Firefox is not currently set as your default browser. Would you like to make it your default browser?" (with "Always perform this check when starting Firefox." precheckmarked)) with buttons "Not now" (nondefault button) and "Use Firefox as my default browser" (default button). I click the default button but the problem repeats next time anyway. </p><p>FF is always my default browser. My preference is already set for it to be the default (FF &gt; hamburger menu &gt; Preferences &gt; General &gt; Startup &gt; Always Check if Firefox is Your Default Browser is already checkmarked), my distro (Fedora 33 &gt; Gnome 3.38.3 &gt; Settings app &gt; Default Applications &gt; Web) has it as the default, ctrl-clicking a linked URL in LibreOffice Writer opens FF with that URL in the address bar, and I always approve the alert to make it my default. It still asks. </p><p>FF was my default browser. It came with Fedora 32 and I kept Fedora evergreen so that now it's F33 and still evergreen. Recently, I removed and reinstalled FF, via Fedora's Software app for both steps and setting largely the same prefs as before. </p><p>Applying <a href="https://support.mozilla.org/en-US/kb/make-firefox-your-default-browser" rel="nofollow">https://support.mozilla.org/en-US/kb/make-firefox-your-default-browser</a> and <a href="https://support.mozilla.org/en-US/kb/setting-firefox-default-browser-does-not-work" rel="nofollow">https://support.mozilla.org/en-US/kb/setting-firefox-default-browser-does-not-work</a> didn't solve it. FF &gt; hamburger menu &gt; Preferences &gt; General &gt; Startup &gt; Always Check if Firefox is Your Default Browser is checkmarked, but exiting and restarting FF doesn't solve it. Under that, it continuously says "Firefox is not your default browser". Clicking the "Make Default…" button changes the button's shade but no dialog appears (although that's what "…" portends) and nothing else happens. Uncheckmarking the option and clicking the button recheckmarks the option, but still nothing happpens. I have Chromium 88.0.4324.150 (Developer Build) Fedora Project (64-bit) and Tor 10.0.8 but neither one is the default browser (Chromium upon starting says on the initial screen it isn't and Tor says it isn't in about:preferences) and I use them less, Favorites bar &gt; Show Applications &gt; "browser" (without quote marks) doesn't bring up any other browsers, and I don't think I have any other browsers on the laptop. </p><p>This happpens consistently. I don't remember when it began, but not long ago. </p><p>Possibly relevant: <a href="https://github.com/xhorak/firefox-devedition-flatpak/issues/77" rel="nofollow">https://github.com/xhorak/firefox-devedition-flatpak/issues/77</a> </p><p>Expectation: If consistent with the pref, recognize that FF is the default. </p><p>What should I try next? </p>


created: 2021-02-15T18:48:19-08:00
updated: 2021-02-15T23:07:55-08:00
title: Crash
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392401;
creator: nancypham_
content:
<p>Does anyone have problems with tabs and windows crashing? Every tab I open keeps crashing and then the whole browser crashed. It has been happening for a few hours now. </p>


created: 2021-02-15T18:33:59-08:00
updated: 2021-02-15T19:41:17-08:00
title: Sync and pair QR codes cut off at the bottom, can't scan them with phone on Linux
tags: linux;desktop;sync;firefox-850;
product: firefox
topic: sync
locale: en-US
answers: 1392390;
creator: markreaves1984
content:
<p>I am using the latest MX Linux Distro and Firefox 85. I am trying to setup sync with my phone so I can access all my bookmarks and such on my phone. It pops up with a QR code to scan in the Firefox on the phone but it would never scan. After a closer look at the QR code, it is cut off at the bottom and there seems to be nothing I can do to get around that. Endless searches make it out that I am the only one having this problem. </p><p>I don't know if this is a bug in Firefox, a bug in the interface, a bug somewhere else, or what. I just want to make it work. Thank you. </p>


created: 2021-02-15T17:21:06-08:00
updated: 2021-02-15T23:11:06-08:00
title: bookmarks are inactive
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1392403;
creator: benoit-hebert
content:
<p>Hi all, all my bookmarks are inactive. they still show up in the bookmark toolbar but don't work anymore. they dont show the individual icon anymore, just the basic common one. when I right click on them they dont show properties anymore ... </p>


created: 2021-02-15T17:20:44-08:00
updated: 2021-02-15T18:59:02-08:00
title: Why firefox doesnot shows my background image?
tags: windows-7;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392382;1392385;1392386;
creator: sitrabinadhikari
content:
<p>I have a website which is working fine in chrome , edge and other browser but when I went with Firefox than the background of website disappear . If I inspect to CSS and just click here and there in CSS it started appearing but if I reload the page without cookies than again it disappear . here is my CSS </p><p>.top { </p><pre>   background-image: url("../img/img.png");    background-position: center center;    background-repeat: no-repeat;    background-size: cover;    background-attachment: fixed;    height: 100%; </pre> <p>} URL is fine i already tested it . can anyone help me with this? I already tried </p><p>display: block; </p>


created: 2021-02-15T16:51:50-08:00
updated: 2021-02-15T16:51:50-08:00
title: Audio Periodically Drops on HP Pavilion Gamming Laptop
tags: desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: mason22571
content:
<p>Hi Firefox Community, </p><p>About a month ago, I purchased a 2020 HP Pavilion Laptop. While using Firefox, the system audio periodically drops with no system acknowledgment (drivers don't know the sound dropped). This means that sound will not play in Firefox or in any other application on the PC. (The system also won't play test sounds through Control Panel) The moment I close all windows in Firefox, the audio to my system returns. Any chance this is a common issue? <em>Does anyone know why my computer's sound unexpectedly drops from time to time?</em> Any help is appreciated  </p>


created: 2021-02-15T16:27:49-08:00
updated: 2021-02-15T16:27:49-08:00
title: Shortcut icons
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: patnik98
content:
<p>I disabled MIcrosoft Edge to Firefox as default browser, but still get the stupid Edge icon for the shortcut links when I drag and drop from the address bar.  I hate it!  All the shortcuts have the same icon.  Any way I can change this?  "Properties&gt;Change icon" does not fix this.  Thanks. </p>


created: 2021-02-15T16:22:06-08:00
updated: 2021-02-15T17:26:56-08:00
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392377;1392379;
creator: bading7777
title:
why does FF insist on using https when the address is http? Please unblock http://rebirthofreason.com

content:
<p>Dear All, </p><p>Why does FF insist on using https when the address is http?  Please unblock <a href="http://rebirthofreason.com" rel="nofollow">http://rebirthofreason.com</a>  The site shows up just fine on Chrome, why not FF? </p><p>Thanks for your time! </p>


created: 2021-02-15T16:02:01-08:00
updated: 2021-02-15T16:02:01-08:00
title: Cannot set my colors in Firefox using Windows 10 with High Contrast Black mode
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
creator: ModelCitizen
content:
<p>I am running Windows 10 on an HP laptop 17vy3063st 173 notebook and using the latest version of Firefox that I just downloaded.  I am running Windows with the High Contrast Black mode because that seems to be the best option for my color vision.  (Windows 7 seemed much better.)  Anyway, I go to the Options-&gt;Colors page, uncheck use system colors, set the colors I want, and choose override the colors on the page with the always option.  And, nothing happens.  I do not see the colors I want.  Is there some other parameter in about:preferences I need to change?  Thanks for your help. </p>


created: 2021-02-17T15:42:08-08:00
updated: 2021-02-17T15:46:44-08:00
title: MEDIA_ERR_SRC_NOT_SUPPORTED
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392879;
creator: toms_666
content:
<p>Hi, </p><p>Could you please help me???  </p><p>Since i uninstall Flash player in January, i have a lot issue to watch a video on Mozilla! For a lot of website (facebook included) the video doesn't load. On Youtube i can watch a video but not the lives. Also I had few time this error message : MEDIA_ERR_SRC_NOT_SUPPORTED </p><p>I already tried to uninstall Firefox and install again. </p><p>BTW i'm on Windows 10, not on Linux. </p>


created: 2021-02-17T15:25:45-08:00
updated: 2021-02-17T15:35:32-08:00
title: Firefox 64 bit default & shortcut conflicts
tags: desktop;other;windows-10;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
answers: 1392876;
creator: jpjrsf
content:
<p>Windows 10 update: Existing FF shortcut is not default (that can not be changed) and new FF shortcut is required default but will not launch with open tabs and book marks as older shortcut. </p><p>Windows update mess: Totally confusing. I am on a 64 bit lap top.  </p><p>Conflict: Two FF shortcuts launch the same 64 bit version of FF from two different start directories but only the old one retains my book marks or open research tabs.  Launch that and I get error 'not the default browser" and that can not be changed.  Launch FF from any web link or email and same 64 bit program launches with no open tabs or book marks. Can not set old (BEST) shortcut as the default it always previously was.  </p><p>First: After a recent Windows 10 upgrade, when I now launch the Firefox from the icon shortcut pinned to my task bar, it now says “Firefox is not your default browser” and I am given the choice to use FF as my default browser. But no matter what I do I can not stop that default browser error AND Windows tells me the FF IS selected as the default.  </p><p>The properties of the Original shortcut on my task bar short cut are” </p><p>Target: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" Start in "C:\Program Files (x86)\Mozilla Firefox" </p><p>Ths is puzzling for that appears to be correct for 32 bit and not 64 bit program. I have ALWAYS been using that shortcut for years not with no problem. I prefer to keep that because I currently have about 25 open tabs for a research project and dozens of favorites in my tool bar. That is what launched whenever I clicked a link in my email or in any web document. BUT not any more!  </p><p>Second: Since the Win 10 upgrade, even if the original shortcut is open, if I click on a link in my email or any web site, FF does not launch in a new tab from with that launched shortcut and opened FF page but instead opens a new window. In that instance I do not get the message "Fire Fox is not your default browser” of in that instance it IS my default! But I am getting an entirely different FF page: no open tabs and no bookmarks.  </p><p>As I sleuthed about I discover that from any emial or a web link FF is not launching from that original task bar shortcut but different a different shortcut new to my desk top which has the same properties as the FF in my list of programs . The properties of those shortcuts are:  </p><p>NEW Shortcut: Target "C:\Program Files\Mozilla Firefox\firefox.exe" Start in "C:\Program Files\Mozilla Firefox" </p><p>It does not appear that I am running two versions of FF. No matter which shortcut I launch About FF tells me I am running FF version 85.0.2 (65 bit) so there even though it is launched from a different “Start” location.   </p><p>So the new shortcut after Win 10 upgrade launches FF version 85.0.2 (65 bit) from Target "C:\Program Files\Mozilla Firefox\firefox.exe" with no open tabs and no Book marks and appears to be the dafault </p><p>And the OLD preferred shortcut launches FF version 85.0.2 (65 bit) from Target: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" (which should have been reserve for 32 bit?) and that shortcut launch tells me FF is not my default browner however but it IS the default as launched from Target "C:\Program Files\Mozilla Firefox\firefox.exe" </p><p>This may explain why the original old shortcut tells me FF is not my default browser and I can not change it since that already is selected as the default in the new shortcut. It may also expiation why launching from the new shortcut does not me give me that error.  </p><p>Maddening! What do I do? I dare not uninstall FF because there is apparently only one 64 bit version running.  </p><p>If I change the NEW shortcut properties so the same as the old original shortcut properties that does not help. Widows still insists that FF Target "C:\Program Files\Mozilla Firefox\firefox.exe" is/must the default and I can not modify that in path in programs and apps.  </p><p>Windows seems to insist that FF can only be the default if lanced from "C:\Program Files\Mozilla Firefox\firefox.exe". A launch from "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" will insostg it is not the default and I can not change that.  </p><p>So how to I get FF version 85.0.2 (65 bit) to launch from Target "C:\Program Files\Mozilla Firefox\firefox.exe" BUT with all the open tabs and book marks it launches from Target: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"  </p><p>I think this means Windows 10 will no longer allow FF to be the default if launched from "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"  </p><p>As far as email or web links I can not make FF to launch from "C:\Program Files (x86)\Mozilla Firefox\firefox.exe".  </p><p>So, somehow we I must accept Target "C:\Program Files\Mozilla Firefox\firefox.exe" as the default path. So how do I import all my open tabs and book marks into the FF that  launches from Target "C:\Program Files\Mozilla Firefox\firefox.exe" </p>


created: 2021-02-17T15:12:55-08:00
updated: 2021-02-17T15:47:30-08:00
tags: desktop;tabs;windows-10;firefox-820;
product: firefox
topic: tabs
locale: en-US
answers: 1392873;1392877;1392880;
creator: iciper1984
title:
Why firefox new updates remove functional settings after version 50s or 60s? Like deleting links from adress bar?

content:
<p>I didn't updatefirefox after 48 in my father's (old) pc beause it was annoying to not have previous some functional settings. I lost count and even forgot which were them. One example is about tab functions. </p><p>(Software world has evolved in a bad way. I noticed this after 2010. Change rates or choices aren't very smart. why? This is a general something. And a widespread problem. not only in firefox or restricted to borwsers whatsoever.) </p>


created: 2021-02-17T14:34:48-08:00
updated: 2021-02-17T15:48:24-08:00
title: Slow appearence of letters
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392882;
creator: harris.skeptic
content:
<p>When typing on facebook with my mac, letters take 3 or 4 seconds to appear. I half to restart my computer to fix the problem. Is there something wrong with my computer which is only a month old? </p>


created: 2021-02-17T14:30:31-08:00
updated: 2021-02-17T14:30:31-08:00
title: Unable to launch Firefox on Mac Big Sur
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: lisapenza
content:
<p>After installing Firefox on my Macbook Air, when I go to open it, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Can anyone help? </p>


created: 2021-02-17T13:28:46-08:00
updated: 2021-02-17T13:28:46-08:00
title: Can't log on to password protected sites after last update
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: jr7of8
content:
<p>Hi, </p><p>A few weeks ago I helped a tech phobic friend update Firefox on her Mac and IPad. Since then she is unable to access password protected sites (like bank and financial co) using Firefox --- on either device.  </p><p>I spent the last 3 hours trying to figure out what's wrong.  </p><p>For example, on her laptop, with Firefox, the user name and password is automatically filled-in for a Zoom-like site, but hitting "submit" results in an error message rejecting user name or password. Doing the exact same thing using Safari or Chrome works. This wasn't the case prior to the update. </p><p>On the IPad there are two issues. The IPad is set up for touch ID. I tried going to home log-on page for a financial company. Normally once you start to type in user name, a box would pop up asking for touch print. This no longer happens with Firefox - no prompt for touch ID.  Switch to Safari and it all works. Trying to enter site by typing in user name and password doesn't work either. Hitting the log-on button does nothing. Sometimes the button stays red or turns to gray but the page doesn't change. Doing the exact same thing using Safari or the company's app works perfectly.  </p><p>I tried syncing the devices, making sure password and touch ID are enabled, using Firefox 85.0.2.  </p><p>Anybody have any ideas of what's wrong or how I can fix this? </p><p>Many thanks, JR </p>


created: 2021-02-17T13:25:13-08:00
updated: 2021-02-17T14:07:26-08:00
title: Firefox Updates
tags: desktop;download-and-install_1;windows-10;firefox-850;firefox-8502;
product: firefox
topic: download-and-install
locale: en-US
answers: 1392864;
creator: Rhonda_89
content:
<p>Under the category General Updates, can you please explain to me what this mean: Use a background service to install updates </p><p>Not really knowing how this effects my OS, I was wondering if it effects Microsoft OS and its updates and installation. I have not been able to install Windows 10 latest update for 2/9 </p><p>Thank you, Rhonda </p>


created: 2021-02-17T11:55:10-08:00
updated: 2021-02-17T14:36:38-08:00
title: No "new" option when right click in browser window
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392870;
creator: chilli1327
content:
<p>Because I have an SSD drive, I am trying to change the location of the cache. One of the steps is to "right click" in the window/page and select "New"....There is no "New" option!!! Here are my options when I right click.... </p><p>Save Page As... Send Page to Device View Background Image Select All View Page Source View Page Info Inspect Accessibility Properties Inspect Element (Q) </p><p>These are the only choices. I need to change the cache to limit writes on my SSD drive, which is drive C, my boot drive.... </p>


created: 2021-02-17T11:36:38-08:00
updated: 2021-02-17T14:30:00-08:00
title: Can't highlight pdfs in mizilla firefox
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392844;1392869;
creator: rjzeref
content:
<p>I'm trying to highlight certain text in a pdf which is opened in a mizilla tab.I've trird many addons but nothing seems to be working .. So can any one help me with this problem ??? </p>


created: 2021-02-17T11:29:02-08:00
updated: 2021-02-17T11:29:02-08:00
title: Dell XPS 8940 Gaming Computer
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: lbevitz
content:
<p>After installing Firefox on a new computer my gmail account wouldn't access email sent to me after 01/24/2021.  The email screen also was altered.  I am temporarily using Edge and gmail works fine. </p>


created: 2021-02-17T11:28:26-08:00
updated: 2021-02-17T11:48:42-08:00
title: Javascript function "setTimeout" not working inside svg script tag
tags: windows-7;desktop;other;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
answers: 1392826;1392827;1392832;1392836;
creator: sebitnt
content:
<p>Hello, </p><p>I am trying to execute some script inside an script tag of an svg graphic. All is working fine except for the "setTimeout" function. I am pretty sure that this had worked a few year before. Here is my example code: </p><p><a href="https://pastebin.com/mkdMiQ83" rel="nofollow">https://pastebin.com/mkdMiQ83</a> </p><p>I would expect to see an alert window every second. This is working in IE11 but not in the latest Firefox. Is this a bug or a feature? :-) I just wanted to ask here first before creating a bug report. Thank you for your answers in advance! </p>


created: 2021-02-17T11:25:41-08:00
updated: 2021-02-17T13:31:50-08:00
title: Nectar.com and saving passwords - technical change by Firefox needed
tags: mac-os;desktop;privacy-and-security_1;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1392834;1392849;1392860;
creator: jbeaven
content:
<p><a href="https://www.nectar.com/" rel="nofollow">https://www.nectar.com/</a> has changed. The log in page is now:- <a href="https://www.nectar.com/id/start/enter-card-number" rel="nofollow">https://www.nectar.com/id/start/enter-card-number</a> The saved password for <a href="https://www.nectar.com" rel="nofollow">https://www.nectar.com</a> doesn't appear or work on this page.  The automatic 'Saving 'new' password' doesn't appear or work.  Deleting and saving the new address <a href="https://www.nectar.com/id/start/enter-card-number" rel="nofollow">https://www.nectar.com/id/start/enter-card-number</a> doesn't work either because Firefox Logins and passwords deletes everything after .com? </p><p>Round and round and round we go. </p><p>Why is there no way to contact Firefox? Nobody on/in the Community can make the required technical changes? </p><p>So this is all just frustration and time wasting? </p><p>Shouldn't Firefox have recognised this themselves and made the necessary changes? </p>


created: 2021-02-17T11:12:24-08:00
updated: 2021-02-17T11:12:24-08:00
title: Blocking images per site firefox 85
tags: mac-os;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
creator: aa.ami2021
content:
<p>On Firefox 85. </p><p>I am trying to block images on a per site basis. The page info -&gt; permissions does not show the Load images entry. </p><p>Has this been removed for good? Can this be customized? </p><p>If Is there a way  to block all images from <a href="http://site.com" rel="nofollow">site.com</a>. </p><p>Thanks </p>


created: 2021-02-17T11:08:10-08:00
updated: 2021-02-17T13:32:36-08:00
title: firefox won't connect to Trello
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1392851;1392861;
creator: needsleep
content:
<p>Suddenly, I can't connect to Trello. I'm on Win 7. I've restarted Firefox in Safe Mode. Still won't connect.  </p><p>But when I start a new private window, it connects just fine! </p><p>What else can I try, to restore connections with Trello in non-private mode?  Thanks. </p>


created: 2021-02-17T10:51:10-08:00
updated: 2021-02-17T12:33:35-08:00
title: why do pages display a thick dark rectangle in top left hand corner, See image
tags: desktop;websites;windows-10;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
answers: 1392840;1392848;
creator: spiper42
content:
<p>when i open a new page i find the top lefthand area of the page is encased in a thick black rectangle.  this makes it difficult to select links within this area as they are all out of alignment. i have searched options and settings in firefox to try to stop this occuring to no avail, any solutions? </p>


created: 2021-02-17T10:45:40-08:00
updated: 2021-02-17T15:47:51-08:00
title: i need to turn my Firefox browser back to about 2 weeks ago but dont know how
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392852;1392867;1392881;
creator: thegeegs
content:
<p>My Firefox browser "reset" itself and I lost my profile. I found 2 accounts for my profile, but dont know how to check which was the last one and turn it back a couple of weeks to when it went weird. </p><p>I have lost all my bookmarks, passwords etc, so need to turn the clock back as it were and/or reinstall the profiles that are on my computer. I tried to reinstall one, didnt seem to work...help please! </p>


created: 2021-02-17T10:39:10-08:00
updated: 2021-02-17T10:39:10-08:00
title: Illicit iFrames (invisible) in every text field, cannot send any messages anymore
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: d23.dr
content:
<p>Hello Community! </p><p>I consulted the noscript add-on of my browser because I wanted to find out what a resident web address named "remove.video" is about, after I had expressly denied it access to my system (via Leechblock) and it still remains permanently visible in all browser sessions. Worse, it seems to add illicit hypertext to any html-based message that I send, so I can only send simple text messages, and sometimes not even those, because the invisible html iframes are inserted automatically and so my messages can't be sent. This is especially annoying if you have to fill in a web form sheet and it is always rejected because obviously I can't even paste in "clean" texts from the editor - they get "infected" with all kinds of special characters as soon as I insert them into any given field. Even my provider-based mail program only permits mails which are written in "text only" mode and sends me back all the ones that I forgot to format in plain text.  </p><p>Some web forms give you an information why the text cannot be submitted (that's how I learned that 'illicit characters' have intruded into my texts, although I can't see them). One form shortly popped up a small window (which disappeared again after three seconds) which gave me the information that such characters originated from a site called "remote.video".  Then I tried to find out what this is. Google gives no information on this site because of "privacy" issues. NoScript has a new function which allows you to examine websites: no results. Then I banned "remove.video" by putting it on permanent block via LeechBlock, but NoScript shows me it's still there - with every website that I visit (of course I told NoScript that it shall not be trusted). It seems to be permanently resident in my browser no matter what I do. There is no hint that it is somewhere resident in my windows OS, a search for it yields no results whatsoever.    </p><p>No virus scan has ever yielded positive results, my system seems to be virus free (according to AVG, eset and Malwarebytes).   </p><p>Instead, things like the following continue to happen. I quote from a request which I entered into a web form (and which, of course, I was finally unable to submit):    </p><p>"Now your site doesn't give me any information either. Instead (after I gave all permits for your site and entered my mail address), your website wants me to prove I'm not a robot via captcha. After I identify some bridges or taxis or stairs and confirm, it sends me right back to the captcha and asks me to prove I'm not  robot. So I am unable to access any of your possible information. Please send me a mail and tell me how to resolve this problem." </p><p>In some web forms, typing the text into the editor and then copy it from there into the text field works fine. But in most, it doesn't (see above). </p><p>This is making me crazy. I would have switched to an IOS system if Covid would not have torn a huge hole into my revenues, so I just can't afford to buy a new system at the time and have to stick with my age-old nc-20 notebook, the RAM of which cannot be expanded to more than 2GB.  </p><p>Anyone out there who can tell me how to to solve this problem? Please don't tell me to get a new system. Everything else works fine. </p>


created: 2021-02-17T10:13:08-08:00
updated: 2021-02-17T10:57:20-08:00
title: firefox opens 6 processes in windows task manager
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392795;1392804;
creator: crazyboy1711
content:
<p>Each time I open FF and look into my task manager I find that FF opens 6 processes at the same time. I Did not open 6 firefox tabs and yet it still opens 6 tabs in windows task manager. And each time I try to end one of the processes it ends FF all together.  First of all why does it open 6 processes and what is it doing in the background. </p>


created: 2021-02-17T10:10:21-08:00
updated: 2021-02-17T14:10:14-08:00
title: Where did Yahoo Search come from?
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392793;1392853;1392866;
creator: drjillshackford
content:
<p>When I put a question into the Google search bar on my home page, a YAHOO SEARCH PAGE COMES UP WITH HITS.  What started happening a couple of days ago, and I don't WANT Yahoo search engine in my computer.  I have changed NOTHING IN 'SETTINGS' -- HELP! </p>


created: 2021-02-17T09:57:28-08:00
updated: 2021-02-17T09:57:28-08:00
title: Erro crítico
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
creator: darioviveiros155
content:
<p>Sou o dono de um Dell Inspiron i15-3584-A10P, e já ouvi falar que ele costuma apresentar alguns problemas. Mas, ultimamente esteve funcionando normal, se não melhor que a meses atrás.  </p><p>Como era de se esperar vem com Windows 10 Home, e tem humildes 4GB de RAM com um i3 de 2.3GHz de 7ª geração. Tenho nele um Firefox, sempre atualizado, que mantenho em navegação anônima permanentemente pra evitar problemas de navegação com histórico cheio. </p><p>Também uso NoScript, Trace e DuckDuckGo como extensões, o que às vezes quebra os sites e etc. mas nada de perigoso para o PC. </p><p>O problema: algumas horas atrás estava com meu Firefox aberto e nada mais, e tinha um jogo de browser aberto em uma guia é um outro site em outra. Tentei pesquisar por uma string bem grande de texto no DuckDuckGo pela barra de pesquisa, já que é o meu buscador padrão. Pensei que não causaria erros, e de fato o buscador retornou uma página de erro dizendo que a string era muito grande. Mas quando diminui a string e tentei pesquisar de novo o navegador retornou problema de conexão, e logo vi que a minha internet parecia ter caído. </p><p>Ou pelo menos foi o que pensei pelo ícone, logo em seguida apareceu a tela azul com o erro  </p><p>FAULTY HARDWARE CORRUPTED PAGE </p><p>Que aparentemente ocorre quando um driver manipula de forma errada a memória, mas não entrando nesse mérito, meu Windows reiniciou e veio uma sugestão de restaurar o Windows, o que achei estranho já que devia ser um erro pequeno, mas cliqueis ao invés em reiniciar e depois de muita demora ele não iniciou. Em seguido fui forçado a desligar pelo botão e ligar novamente, quando apareceu a mesma mensagem de restauração. </p><p>Então, aqui estou eu restaurando meu Windows a horas. Por sorte tenho backup de tudo o que é importante, por exemplo meus favoritos do Firefox. Não sei se as minhas extensões contribuíram ou se realmente passei muito tempo sem restaurar o Firefox, ou se o próprio OS manipulou errado, o que não me surpreenderia. De qualquer forma, cá estou eu sem fazer ideia do que aconteceu. Se alguém tiver alguma ideia, para que eu evite que aconteça de novo, ficarei muito agradecido. </p>


created: 2021-02-17T09:55:52-08:00
updated: 2021-02-17T12:21:31-08:00
title: Dumb sync
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1392784;1392787;1392831;1392839;1392845;
creator: Legion.
content:
<p>Deleted previous account, created new.  </p><p>Idiotically, I can access new account in Chrome but not in FF. FF continually displays deleted account email address despite clearing cache, and when I attempt to "use a different account" - the new active account - the result is as in the screenshot. It does not accept the address. </p>


created: 2021-02-17T09:27:57-08:00
updated: 2021-02-17T10:15:23-08:00
title: Google Search Page in Reader View
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392785;
creator: jprout65
content:
<p>I have an iMac running Mac OS 10.6.8 with Firefox v.48.0.2 on my network and all of a sudden only the search page is in reader view and does not have any controls.  Anyone ever have this issue? </p>


created: 2021-02-17T09:22:08-08:00
updated: 2021-02-17T12:46:45-08:00
title: Crashing problem
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392854;
creator: janemicwork
content:
<p>Hello, for the past few days mozilla is crashing again and <a href="http://www.almishkat.pk" rel="nofollow">again</a> again. Can you give me tips or any solution? </p>


created: 2021-02-17T09:11:45-08:00
updated: 2021-02-17T09:11:45-08:00
title: CHE SCHIFO
tags: mac-os;desktop;cookies;firefox-850;
product: firefox
topic: cookies
locale: en-US
creator: seby33
content:
<p>SE MODIFICHI UN POST NON LO SI PUO' PIU' FARE IN FACEBOOK ES:VOLESSI METTERE UNA SCRITTA DOPO AVER MESSO UN VIDEO E DIGITO MODIFICA VIDEO E SCRIVO LA FRASE...LA FRASE NON VIENE MEMORIZZATA E MI TOCCA FARLO CON APP DEL CELLULARE.AVETE DISTRUTTO QUESTO BROWSER </p>


created: 2021-02-17T08:38:25-08:00
updated: 2021-02-17T11:28:17-08:00
title: Firefox (85.0.1 (64-bit)) refuses to open https://www.wsfsbank.com/
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392822;
creator: jans2
content:
<p>Lower left of browser says "Transferring data from <a href="http://app.five9.com" rel="nofollow">app.five9.com</a>..." and NEVER gets beyond that point. Edge and IE don't have that issue. </p>


created: 2021-02-17T08:19:39-08:00
updated: 2021-02-17T11:22:08-08:00
title: Code editor wikipedia
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392820;
creator: undostresacor
content:
<p>2 or 3 weeks ago I started noticing a problem when editing the Wikipedia using the code editor interface with my firefox browser: I can't read some letters and special signs such as "ç" (very used in catalan, my mothertongue), "í", etc.  </p><p>It never hapened me before and I don't know how to solve it. I tried reseting firefox but it didn't work. Hope someone could give me a solution, thanks. </p>


created: 2021-02-17T08:18:42-08:00
updated: 2021-02-17T11:15:21-08:00
title: Do containers share history?
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1392816;
creator: itzaamir
content:
<p>Aren't containers supposed to be not sharing the history among other things with each other.  Here is what I have noticed: - Urls from a different container appear in another container when typing the address.  - Urls from a container appear when typing the address in a non container mode.  Both the cases somehow undermine the whole container thing. I don't know if someone else has noticed such things or not, but they do seem strange to me.  Hence the question, do containers share history? If so, then the containers just become a gimmick. </p>


created: 2021-02-17T08:06:57-08:00
updated: 2021-02-17T09:10:10-08:00
title: Trying to rid browser of some items
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392764;1392770;1392772;1392774;1392775;1392777;
creator: sgtparkhurst
content:
<p>When opening a new tab and clicking inside the address section, there are sites that come up such as <a href="http://YouTube.com" rel="nofollow">YouTube.com</a>, <a href="http://Twitter.com" rel="nofollow">Twitter.com</a>, <a href="http://Facebook.com" rel="nofollow">Facebook.com</a>, <a href="http://Reddit.com" rel="nofollow">Reddit.com</a>. </p><p>I want to rid my browser of all of these options. </p><p>See picture attached. </p><p>How do I remove these so they no longer show? </p>


created: 2021-02-17T07:59:25-08:00
updated: 2021-02-17T11:49:24-08:00
title: Hidden password.
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1392748;1392782;1392828;1392837;
creator: howcanibesure
content:
<p>There is a hidden password for <a href="http://imdb.com" rel="nofollow">imdb.com</a> which is over 1000 digits.  I am unable to delete it as I can't find it anywhere!  I can't export my passwords to Bitwarden because the password is too long. </p>


created: 2021-02-17T07:50:54-08:00
updated: 2021-02-17T09:16:48-08:00
title: Zoom Text Only feature isn't working
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392760;1392779;
creator: roxanaandarauft
content:
<p>Hi </p><p>I have an issue. </p><p>I have used Firefox browser for over a year now and this had never happened.  </p><p>When I zoomed with the touchpad it would always only zoom text and not the whole page. That's my preferred setting. From a few days now it has changed and now it is zooming the whole thing and not text only. I need to only zoom text for my work, as it is more convenient and comfortable. I tried uninstalling and installing the browser again and it hasn't helped. I checked this article <a href="https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages" rel="nofollow">https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages</a> and did what it suggested but nothing changes. </p><p>"How to only change the size of the text </p><p>Instead of changing the size of everything, you can just change the size of the text. </p><pre>   Press the Alt key to temporarily bring up the traditional Firefox menus. On the menu at the top, click View, then go to Zoom.    Select Zoom Text Only. This makes the controls only change the size of text; not images. " </pre> <p>That didn't do. My "Zoom Text Only" is already selected but then again, it is zooming the whole thing. I also tried it under the options to choose "Zoom Text Only" and it's still the same. </p><p>Can anyone please help me? Is this an issue with the browser or my computer? </p><p>Thank you so much in advance. I really need to get it back to how it was a few days ago. </p>


created: 2021-02-17T07:39:18-08:00
updated: 2021-02-17T08:34:56-08:00
title: Can I retrieve deleted passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1392750;1392751;1392761;
creator: xdsaza
content:
<p>I have deleted all my saved logins and passwords from Mozilla thinking they were all synchronized, and stored in the cloud. However, after reinstalling Mozilla on my PC, I logged in again and noticed that I only had the very old logins and passwords. Out of about 190 deleted logins, I only retrieved 58, most of them with old, inactive passwords. Looks like the recent logins had not been synchronized. Recently I changed most of my passwords to very strong ones, about 15 character long, and very complicated.  Is there any way of getting the recent logins and passwords back? I would really appreciate any help. </p>


created: 2021-02-17T07:33:21-08:00
updated: 2021-02-17T07:33:21-08:00
title: firefox account login
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: mikemccue
content:
<p>I have a firefox account for syncing my multiple computers and mobile devices.  I purchased a new windows 10 laptop and installed firefox but it will not allow me to sign into my account.  It says my password is wrong.  I'm using the same password I used to log into this support site (from an older pc) so the password is valid.  All other devices are syncing and signed in. How do I get this new installation of firefox to recognize my password? </p><p>Thanks, Mike </p>


created: 2021-02-17T07:29:05-08:00
updated: 2021-02-17T07:29:05-08:00
title: Firefox will not display lower-case g in certain fonts
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: jkraft
content:
<p>Firefox (Windows) is currently not displaying the lower-case g in the Karla font when pulling from Google fonts. I've read similar reports with Open Sans, so it may go past just one font. </p><p>On the website I'm developing in which I'm seeing the Karla issue, there seems to be no issue rendering the lower-case g in Zilla Slab. </p><p>I see no issues in Chromium-based browsers (Windows), or Safari (iOS/Mac). </p><p>Any ideas? </p>


created: 2021-02-17T07:21:01-08:00
updated: 2021-02-17T07:21:01-08:00
title: Opening/saving GMail attachment Word docs
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: bwseatrobe
content:
<p>For the past few days, my Word doc GMail attachments automatically save/download to Google Docs rather than to File Explorer, as it always did before.  When I try to open from Download folder in File Explorer, it tries to open then I get a message "The operating system is not presently configured to run this application".  My browser is Firefox, but the same thing happens in Chrome.  I've searched for the problem online, but all the suggested fixes dont work. </p>


created: 2021-02-17T07:19:22-08:00
updated: 2021-02-17T08:11:06-08:00
title: Many problems with firefox
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392753;
creator: b.orgosolo
content:
<p>Hi, I have a new computer with Windows 10. I use google chrome, ms edge and firefox. Now I have massive problems with Firefox that I never had on the old computer. I cannot download PDF files, error message: the PDF file is allegedly damaged. I cannot install addons, error message: Download failed. Please check your connection. There are general add-ons like GoogleTranslate, YouTube Video and Audio Downloader and AdBlocker Ultimate. Then I cannot play music via Bluetooth even though Firefox is displayed in the mixer. None of these problems exist with the other browsers, since everything works perfectly. Thanks in advance for your help </p><p>charlyp </p>


created: 2021-02-17T06:53:05-08:00
updated: 2021-02-17T15:51:41-08:00
title: Graphics performance: Firefox Vs. Edge Vs. Chrome
tags: linux;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392884;
creator: ScatteredThuderstorm
content:
<p>Hello, </p><p>I love Mozilla Firefox thus am asking this. </p><p>Why is graphics performance worse in Firefox than it is on Microsoft's Edge and Google's Chorme browser? </p><p>Is it a matter of settings or what? </p><p>I have a AMD Ryzen 5 3400GE APU which is very capable of decoding 4k@60 VP9, but when I try watching Youtube videos in this video settings on Firefox, the frame reproduction isn't smooth. I don't have that problem with Chrome and/or Edge. </p><p>The video in question is the following: </p><p><a href="https://www.youtube.com/watch?v=-Wo3aJjwTlA" rel="nofollow">https://www.youtube.com/watch?v=-Wo3aJjwTlA</a> </p><p>PS: not sure why but some 4k@60 VP9 videos on Youtube lag more than others. </p>


created: 2021-02-17T06:08:05-08:00
updated: 2021-02-17T06:08:05-08:00
title: Firefox opens new window when clicking on any link?
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: foxwhite1
content:
<p>Firefox on a macbook pro has begun opening links in a new window so that there are two windows of firefox open.  I have tried the about:config&gt; suggestion with ZERO results and have enabled the Open links in new tab option in preferences.  I am about to scrap Firefox for Safari if I cannot correct this issue.  Any SOLUTIONS, not suggestions??? </p>


created: 2021-02-17T05:54:43-08:00
updated: 2021-02-17T12:31:48-08:00
title: Extensiones Firefox: Navegacion segura
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: es
answers: 1392847;
creator: sdcn200
content:
<p>Hola, </p><p>No tengo idea si este es el lugar indicado para hacer esta pregunta. Me gustaria ver peliculas, series online, como antes "recuerda", tengo que activar algun tipo de extension para proteger la conexion de red, el equipo informatico de posibles ataques mediante inyecciones de publicidad, cookies fraudulentas, scripts engañosos, direccionamiento indebidos, para no acabar en el garfio de la maquina virtual remota. </p><p>Normalmente utilizo las funciones basicas, bloqueo de cookies, proteccion con rastreo.  </p><p>Ethical </p>


created: 2021-02-17T05:52:01-08:00
updated: 2021-02-17T05:52:01-08:00
title: Blocked
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: irene.graham04
content:
<p>The following report was sent from my bitdefender protection VPN " Firefox.exe attempted to establish a connection relying on an expired certificate to <a href="http://us.shb-sync.com" rel="nofollow">us.shb-sync.com</a>. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a risk </p>


created: 2021-02-17T05:44:29-08:00
updated: 2021-02-17T05:44:29-08:00
title: فشل تاكيد حسابي علي فايرفوكس
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: kabrio2018kk88@gmail.com
content:
<p>بعد التحية الطيبة لا استطيع الي تاكيد حسابي علي فايرفوكس نظرا لان حسابي علي جيميل تم اختراقه وبالتاالي تم غلقه فهل من مساعدة لتاكيد حسابي علي فايرفوكس والوصول الي كلمات السر مع الشكر </p>


created: 2021-02-17T05:43:21-08:00
updated: 2021-02-17T15:45:37-08:00
title: Firefox Profile gone
tags: desktop;sync;needsinfo;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
answers: 1392874;1392878;
creator: sahir-jamil-shahid
content:
<p>Hello everyone, </p><p>after a fresh reinstallation of Windows 10 and signing into my firefox synch account, all my bookmarks, History, saved passwords and all settings are missing. </p><p>I have clicked on synch many times but unlike in the past, where after a new installations I could simply log into firefox to get my old settings, this time everything is gone. </p><p>Can anyonne help please? </p>


created: 2021-02-17T04:56:05-08:00
updated: 2021-02-17T04:56:05-08:00
title: La contraseña maestra no impide abrir gmail
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: es
creator: guijori
content:
<p>Si se cancela el aviso de CONTRASEÑA MAESTRA se puede abrir gmail, todos los marcadores archivados, etc. No protege. </p>


created: 2021-02-17T04:55:06-08:00
updated: 2021-02-17T04:55:06-08:00
title: Enforce the use of Primary Password using group policy
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
creator: rene_hirrich
content:
<p>Hi, we want to implement gpo settings with policies.json in our organisation. We use Ubuntu 20.04 with Firefox 85.0.1 for our desktop clients. </p><p><a href="https://github.com/mozilla/policy-templates/blob/master/README.md#primarypassword" rel="nofollow">https://github.com/mozilla/policy-templates/blob/master/README.md#primarypassword</a> policies.json { </p><pre> "policies": {    "PrimaryPassword": true  } </pre> <p>} </p><p>This setting does not have any effect. I've tried it with my old profile (with already saved certs and passwords (but no primary pw)) as well as a comlete new one. Every other policy like extension management does work. </p><p>Kind Regards Rene </p>


created: 2021-02-17T04:29:12-08:00
updated: 2021-02-17T04:29:12-08:00
title: LO AVETE DISTRUTTO
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: seby33
content:
<p>SE ARRIVA UNA NOTIFICA IN FACEBOOK AD ESEMPIO:LA PREMO MA NON MI FA VEDERE SUBITO IL POST IN QUESTIONE,MA DEVO PER FORZA RIFARE REFRESH DELLA PAGINA ED ALLORA POI ME LO MOSTRA . </p>


created: 2021-02-17T04:27:01-08:00
updated: 2021-02-17T04:27:01-08:00
title: REFRESH
tags: mac-os;desktop;cookies;firefox-850;
product: firefox
topic: cookies
locale: en-US
creator: seby33
content:
<p>I DON'T LIKE THIS FIREFOX MORE, EVERY TIME I GET A NOTIFICATION AND I PRESS IT, I DON'T MAKE IT IMMEDIATELY SEE BUT I HAVE TO REFRESH THE PAGE FIRST, EVERY TIME I HAVE TO REFRESH. </p>


created: 2021-02-17T04:16:45-08:00
updated: 2021-02-17T05:08:05-08:00
title: Why can't I Install Firefox in my laptop? Error?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1392723;
creator: hanzvel01
content:
<p>Hi there, My name is Hanzla. I need to install Firefox Web Browser in my laptop, but i can't do so!! It keeps <a href="https://www.almishkat.pk" rel="nofollow">displaying</a> me error of <strong>.dll files</strong>. How do I resolve this issue. I have attached a picture of the exact error. I really appreciate if someone is willing to help. Thanks </p>


created: 2021-02-17T04:00:04-08:00
updated: 2021-02-17T04:00:04-08:00
title: Forced fresh load from address bar
tags: windows-7;desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: Thingy
content:
<p>I just added a new subdomain on a site and when I entered the address the first time it had not been properly set up with an index page, so it loaded a defaultpage from my webhotel at /cgi-sys/defaultwebpage.cgi </p><p>The problem: This redirect is now cached, so every time I enter the address in firefox I get redirected to the same default page, and a ctrl-f5 will not work since it will reload the redirected page. </p><p>I would really like to see a ctrl-enter from the address bar doing the same thing (as ctrl-f5 does for reload) but for the address typed in the address bar. Now I had to open developer-tools-&gt;Settings and click in  "Disable Cache (when toolbox is open)". Which is roundabout and kind of annoying. I really don't see why this should be necessary, especially since it would be much easier to just tell people to ctrl-enter (or it's equivalent on Mac) if they run into this specific problem, with a very easy (for me the user) fix, even if it's not simple to implement. </p>


created: 2021-02-17T02:56:40-08:00
updated: 2021-02-17T04:56:12-08:00
title: Proxy Settings
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392710;
creator: stefan.luik
content:
<p>we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - <strong>every time</strong> I start firefox new, it is set to "auto-detect proxy setting for this network" and I have no internet. Also with disabled vpn connection - i have to set the proxy setting to "no proxy" or "use system proxy settings" who sets the setting default to "auto-detect ..."? why is this not working in home-office </p>


created: 2021-02-17T02:45:08-08:00
updated: 2021-02-17T02:45:08-08:00
title: Tooltips immediately disappear
tags: desktop;fix-problems;firefox-850;firefox-8501;
product: firefox
topic: fix-problems
locale: en-US
creator: joostkremers
content:
<p>For a while now, tool tips on images displayed in the browser appear and immediately disappear again. This happens for example on <a href="http://xkcd.com" rel="nofollow">xkcd.com</a>, where the image usually has a humorous tool tip (the `title` attribute of the `img` tag). I can just see the tool tip appear, but it disappears so fast that I can't even read a single word. </p><p>Tool tips used to display fine, the problem appeared after an upgrade to Firefox was installed, though unfortunately I do not remember which version it started with. </p><p>I've searched Google, Bugzilla and the support forums, but I haven't been able to find any other mention of this problem. </p><p>Is there a setting somewhere that determines how long tool tips stay visible? Should I file a bug report? </p>


created: 2021-02-17T01:56:59-08:00
updated: 2021-02-17T01:56:59-08:00
title: Latest updat sucks.
tags: desktop;fix-problems;windows-81;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: jarekorn
content:
<p>Latest update blocking website like indeed from loading in information about employers and other sites too.  Every update makes firefox worse. I started using other browsers because now some video's don't work either. Last thing I saw was a QUICK pop-up that said something about bits of trackers now being blocked. Well lots of things are being blocked and making browsing a miserable experience. I tried using the standards system in options. Can't find anything to make it work. Allow lots of things and nothing is working except to probably make the web browser more vulnerable to creeps. Please undo your current update and stop making so many updates. I've had three in the last two weeks and every time they screw up the browser more and more. Just stop it! </p>


created: 2021-02-17T01:50:39-08:00
updated: 2021-02-17T01:50:39-08:00
title: SPLETNA MESTA
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: sl
creator: tomazfajfar00
content:
<p>Spoštovani FIREFOXA še nikoli nisem imel in tudi ne kako deluje, saj imam samo gugelj in kakšne pogoje ima nova nastavitev? Ali se lahko več in bolj  raziskano , kar iščeš dobiš bolj natančno, kot na guglu to, kar iščeš, da si bolj zadovoljen, kot na guglu, prosim za nasvet, lp Tomaž moj naslov je: tomazfajfar00@gmail.com Prosim za pomoč in nasvet. </p>


created: 2021-02-17T01:09:58-08:00
updated: 2021-02-17T03:54:15-08:00
title: Sabitlenmiş Sekmelerin Kapanması
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: tr
answers: 1392716;
creator: kerimaksanaoglu1285
content:
<p>Merhaba Arkadaşlar, </p><p>Firefox'da bir kaç tane sekme sabitliyorum ancak yeni pencerede firefox açınca ve önce sabitlenmiş sekmelerde olan pencereyi kapatınca sabitler kapanıyor. Nedeni ne olabilir? Bilgisayarımı yeni format attım. </p><p>EN: </p><p>Hi everybody, </p><p>I pin several tabs in Firefox but the constants close when I open Firefox in a new window and close the window on the pinned tabs. Why would they be? </p><p>I formatted my computer. </p>


created: 2021-02-17T00:48:16-08:00
updated: 2021-02-17T00:48:16-08:00
title: SONDAJ CU OFERTA SAMSUNG LA 9 LEI
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: daydorina58
content:
<p>ESTE REALA ACEASTA OFERTA ? CINE O PROMOVEAZA ? DE CE NU SE POATE FACE PLATA LA PRIMIREA PRODUSUSUI </p>


created: 2021-02-17T00:23:19-08:00
updated: 2021-02-17T03:39:24-08:00
title: ekran çözünürlüğü
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: tr
answers: 1392712;
creator: vahap_batur
content:
<p>dell marka 4k monitör kullanıyorum. Ekran çözünürlüğüm 3840*2160. Kulladığım program bu çözünürlükte üst tarafları gözükmüyor. orda ekranı çok ama çok ufalttığımda gözüküyor. Ne yapabilirim </p>


created: 2021-02-17T00:21:16-08:00
updated: 2021-02-17T00:21:16-08:00
title: 请求帮助，希望有人可以来帮助我
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: alsttabblt
content:
<p>我不知道我在这个地方提出问题是否合适，不过我还是没办法，只能在这里寻求帮助，我的Mozilla账号在浏览器Mozilla官网，在https://<a href="http://support.mozilla.org/zh-CN/get-involved/questions这个网址里面有一个我要报名选项，我由于好奇心的驱使，我点击了，但是，这导致我现在加入了Mozilla志愿者计划，但是我自己的能力不足，不足以帮助他人，所以我希望我的账号可以退出这个计划" rel="nofollow">support.mozilla.org/zh-CN/get-involved/questions这个网址里面有一个我要报名选项，我由于好奇心的驱使，我点击了，但是，这导致我现在加入了Mozilla志愿者计划，但是我自己的能力不足，不足以帮助他人，所以我希望我的账号可以退出这个计划</a> 我现在已经在中国的一些网站寻找过了办法，也到中国的一些论坛上面，例如知乎等地方寻找了解决办法，但是没有答案，所以只能用邮件来寻找你们官方的帮助，由于中国大陆的谋智网络有限公司没有这项功能，我是在国际版的Mozilla基金会官网发生的这个事情，所以，我希望能得到你们的帮助，我因为这个已经找了快两个小时的办法了，所以我希望官方可以帮助我，拜托了 </p>


created: 2021-02-17T00:20:44-08:00
updated: 2021-02-17T00:20:44-08:00
title: Firefox Mobile is still using Old Passwords even after Sync-ed with Desktop
tags: desktop;sync;windows-10;firefox-850;firefox-8502;
product: firefox
topic: sync
locale: en-US
creator: lavanyadeepak
content:
<p>I think Firefox Sync from Desktop to Mobile is having issues. I am not seeing the saved logins cascaded across the devices even after an explicit manual Sync option exercised too. </p><p>Or is it mandatory to install Lockwise also installed in both the devices. I was of the opinion that the built-in sync of the browser would take care of this requirement. </p>


created: 2021-02-17T00:18:57-08:00
updated: 2021-02-17T00:18:57-08:00
title: Support for Google Indic Keyboard
tags: desktop;websites;windows-10;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
creator: lavanyadeepak
content:
<p>It would be great if support for Google Indic Keyboard is included in Firefox. This would ensure more local language use in various websites. </p><p>As of now the workaround is to open Google Translate or Google Transliteration in a new tab and manually copy the output to the original tab. </p>


created: 2021-02-17T00:17:42-08:00
updated: 2021-02-17T02:50:02-08:00
title: Uncaught TypeError: $(...).slick is not a function
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1392698;1392704;
creator: JaViLuMa
content:
<p>Hello everyone. </p><p>I am currently working on a website <a href="http://kokolingo.hr" rel="nofollow">kokolingo.hr</a>  </p><p>I have a <strong>slick-slider</strong> function inside of it which will create a slider with images: <a href="https://imgur.com/a/a24uENA" rel="nofollow">Slick slider</a> </p><p>Now the issue is that right now, the slick-slider only breaks on Firefox and it looks like this MOST of the time: <a href="https://imgur.com/a/7NHQluv" rel="nofollow">Broken slick slider</a> </p><p>On top of that, while doing a force reload (CTRL + F5) it can sometimes load slick-slider without any issues and it doesn't throw an error. Both of the images were taken from Firefox itself. </p><p>How can I fix this? Most of the time people say that the libraries which make use of the slick-slider aren't loaded in correct order but they are. </p><p>If you need more information, simply ask what you need and I will try to deliver. </p><p>Matej </p>


created: 2021-02-16T23:42:40-08:00
updated: 2021-02-16T23:42:40-08:00
title: How to disable the update dialog?
tags: mac-os;desktop;download-and-install_1;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: alexander.rymashevskiy
content:
<p>So I've disabled Firefox updates because of the personal preferences.  It keeps nagging me every day with the modal to update.  How do I disable this annoying useless feature? </p><p>Firefox 85.0 on mac os. </p><p>I've tried searching "about:config" for all preferences that contain "update" and look like timers and changed the timestamps to something in the far future.  Still no dice, the update dialog keeps appearing every day like clockwork. </p>


created: 2021-02-16T22:19:34-08:00
updated: 2021-02-16T22:19:34-08:00
title: Deshabilitar complemento MercadoLibre Argentina
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: antosecun
content:
<p>En "Información para solucionar problemas", "Complementos", me aparecen 5 complementos, habilitados todos. Hay uno en especial que deseo deshabilitar, MercadoLibre Argentina, con ID: mercadolibre@search.mozilla.org.  Sin embargo este complemento no aparece en el menú de complementos ni al depurar complementos. Quisiera saber cómo deshabilitarlo. </p>


created: 2021-02-16T21:22:18-08:00
updated: 2021-02-17T09:47:33-08:00
title: Open in NEW tab
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392692;1392765;1392768;1392780;1392783;
creator: tjinlax
content:
<p>Why doesn't FF have the option to open ALL things I click on in a new tab anymore?   How do we get them to replace it again? I HATE when I click on something and it uses the tab I have and goes to the new page in that tab.  Then I have to go back and forth and it's rather stupid not to have that ability anymore </p>


created: 2021-02-16T21:15:41-08:00
updated: 2021-02-16T21:40:42-08:00
title: Pictures don't load inside clicked-on links...
tags: mac-os;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392684;
creator: fivebass521
content:
<p>When I click on a story link, the initial video at the top of the story will load, but nothing below it. No pictures will load, nothing for links to Instagram, Twitter etc. All I see is a blank square, with "loading lines" scrolling through... I prefer Firefox, but use Safari now, because it doesn't have this loading problem. What can I do ro resolve this issue? Thanks.... </p>


created: 2021-02-16T21:07:16-08:00
updated: 2021-02-16T21:41:46-08:00
title: WINDOWS 10 START UP AUTOMATICALLY OPENS FIREFOX - TRIED ALL THE TRICKS, NOTHING WORKED!
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392685;
creator: BeatlesJunky
content:
<p>Every time I start my Windows 10 PC, Firefox opens automatically.   I tried all the recommended fixes (config:about, etc.) but nothing works. Firefox is NOT in my startup folder.   Please help me.  This is driving me nuts!  Thank you! </p>


created: 2021-02-16T20:48:30-08:00
updated: 2021-02-17T03:06:13-08:00
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: cs
answers: 1392691;1392693;1392705;1392708;
creator: pepino652002
title:
Chci se dostat na stránku, ale i přes bezpečnostní výjimku se mi zobrazuje tato hláška: Forbidden  You don't have permission to access this resource

content:
<p>Jak se dostanu na web, který navštěvuji několikrát denně, od včerejšího večera se mi zobrazuje tato hláška  403 Forbidden You don't have permission to access this resource. Zřejmě mi to Firefox blokuje, tak jsem udělil i bezpečnostní výjimku a je to stejné. Nevím si rady. Děkuji za odpověď. </p>


created: 2021-02-16T20:22:22-08:00
updated: 2021-02-17T09:00:44-08:00
title: cliquei em um site com o cadeado cortado por uma linha vermelha
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: pt-BR
answers: 1392771;
creator: croow
content:
<p>cliquei no site com um cadeado com um corte vermelho,mas assim que percebi isso,eu sai do site e limpei ele do histórico,eu já li aki no site algumas coisas,mas eu queria saber,se após sair do site eu ainda estou vulnerável?ou e só quando estou no site? </p>


created: 2021-02-16T19:32:20-08:00
updated: 2021-02-16T20:59:31-08:00
title: Mozilla/firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1392677;
creator: Cooldragonhd
content:
<p>What is better for privacy and security brave or Firefox and does this mean article that Firefox post is Firefox going to change there open source rules? because they broke like number 5 and 6 Mozilla Article:<a href="https://blog.mozilla.org/blog/2021/01...​" rel="nofollow">https://blog.mozilla.org/blog/2021/01...​</a> and Open Source Rules:<a href="https://opensource.org/osd-annotated" rel="nofollow">https://opensource.org/osd-annotated</a> let me know if we can still trust Firefox and NO Pollical Option because I don't care about politics </p>


created: 2021-02-16T18:50:44-08:00
updated: 2021-02-16T20:57:21-08:00
title: Why do you archive threads before fixing the issue???
tags: linux;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392681;
creator: insomniacno1
content:
<p>I here refer to my thread  <a href="https://support.mozilla.org/en-US/questions/1285212" rel="nofollow">https://support.mozilla.org/en-US/questions/1285212</a> in which the problem were not even answered by any of your tech people, but archived - why? </p><p>I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior! </p><p>Please stop that and re-open the case. </p><p>Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.  </p><p>It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows). </p><p><em>edited broken link</em> </p>


created: 2021-02-16T16:22:39-08:00
updated: 2021-02-16T17:43:33-08:00
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392640;1392641;
creator: paulbgagnon
title:
Web site continually loads but never actually fully loads. Page is unusable. Loads in Chrome but not Firefox on Windows 10

content:
<p>Web site continually loads but never actually fully loads. Page is unusable.  Loads in Chrome but not Firefox on Windows 10.  https://radio.garden/ It is a site that graphically displays dots for radio station all over the planet. Works great on Chrome. I would really like to use it on Firefox. Any assistance would be greatly appreciated. Paul </p>


created: 2021-02-16T16:14:33-08:00
updated: 2021-02-16T16:14:33-08:00
title: Netflix
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: pt-BR
creator: sao.sam
content:
<p>Olá, sigo com um constante erro na exibição de vídeo do <strong>streaming Netflix.</strong>  Colocarei em anexo uma imagem descritiva para auxiliar no entendimento da questão.  </p><p>Atenciosamente: </p><p>S. </p>


created: 2021-02-16T16:00:58-08:00
updated: 2021-02-16T16:00:58-08:00
title: Atualização da Página e Feedback jQuery/PHP
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: pt-BR
creator: giietecnologia
content:
<p>Boa noite. Uma coisa muito estranha está acontecendo no  meu Firefox. Geralmente eu testo meus sistemas em vários browsers para verificar as diversas funções. Uma me chamou a atenção. Tenho em uma das páginas do meu sistema uma imagem com uma chamada de função JavaScript: </p><p><img height="70" src="images/ic_excluir.png" width="70">);" style="cursor:pointer"&gt; </p><p>A função JavaScript chamada: </p><p>function excluir_notificacao(codigo) { 	$.post("excluir_notificacao.php", {codigo: codigo}, function(resposta) { 		confirm(resposta+" ("+codigo+")"); 	}); 	location.reload(); } </p><p>E o script PHP que é chamado a executar a ação: </p><p> </p><p>Pois bem. Esse conjunto de HTML/scripts funciona perfeitamente no Chrome que foi o outro browser que testei a página do sistema. Já no Fiewfox se comporta como se não tivesse feito nada. Inclusive o "alert" da função JavaScript mostra somente o código enviado ao PHP (99) e não mostra o conteúdo da "resposta" recebida pelo jQuery. Sem falar que o PHP não executa a função, ou seja, não exclui o registro referente ao código enviado. Esquisito, não acham? </p>


created: 2021-02-18T15:02:20-08:00
updated: 2021-02-18T15:02:20-08:00
title: Restore after reboot only restores some windows
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: wannabowl
content:
<p>Restore after reboot only restores some windows (3-4 of 10-15 windows - maybe 100+ tabs total.)  Any reboots required by program update loses many windows. Win10 </p>


created: 2021-02-18T14:21:30-08:00
updated: 2021-02-18T14:21:30-08:00
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: teddy44
title:
I'm not able to complete tranactions on various sites since I can't locate the "I'm not a robot" box" - something to do with "captcha".

content:
<p>Why is the "I'm not a robot" box visible / captcha available when viewing thru Firefox, but available when in Safari on the same site? </p>


created: 2021-02-18T14:15:12-08:00
updated: 2021-02-18T14:15:12-08:00
title: Email login no longer accessible
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: smoken
content:
<p>We had gotten a new internet provider a couple months back so email addresses were changed over and my email for my Mozilla login in is no longer accessible. In the mean time this week our computer died and we purchased a new one. Now when you try to login to mozilla to access my bookmarks and other things, which has 10 plus years of book Mark's on it wants to send a email code to the email I have no access to. I cant even add a secondary email or actually get past the login in page. Is there a customer support contact to help change the email on their side? </p>


created: 2021-02-18T13:58:21-08:00
updated: 2021-02-18T14:54:23-08:00
title: Does YOUR "About Firefox" not show the splash screen - like mine does not?
tags: mac-os;desktop;other;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
answers: 1393100;
creator: antiquetuck
content:
<p>I was needing to confirm what version of Firefox I have today - I have it on 'auto-update' and assume it's the latest (Mac V85) but wanted to check. I went to the Firefox MenuItem and selected "About Firefox" - and GOT NO RESPONSE! I tried it multiple times to no avail. </p>


created: 2021-02-18T13:22:31-08:00
updated: 2021-02-18T13:22:31-08:00
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: tr
creator: tanerdurden23
title:
Fare ile Sürükle Bırak Özelliği çalışmıyor uac ile olan çözümü denedim işe yaramadı sistem Sistem MSDN Orijinal Windows 10 20H2 x86

content:
<p>Fare ile Sürükle Bırak Özelliği çalışmıyor uac ile olan çözümü denedim işe yaramadı sistem Sistem MSDN Orijinal Windows 10 20H2 x86 her şeyi denedim güvenlik kipinde başlattım olmadı ayrıca firefox la indirme yaparken görev çubuğundaki firefox simgesindeki indirme ilerlemesi gözükmüyor </p>


created: 2021-02-18T13:18:06-08:00
updated: 2021-02-18T13:47:32-08:00
title: Right click in search (Google) no longer functions properly.
tags: desktop;websites;windows-10;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
answers: 1393090;1393091;
creator: valethar55
content:
<p>Greetings, </p><p>I've noticed that since the recent update to 85.0.2, right clicking in the search bar to paste information on Google no longer functions properly. </p><p>If I've just opened the browser, and not done a thing with it, it will work. If I've visited any sites at all, and used the 'home' button to get back to Google, or opened a new tab to do so, right clicking the search field does not open the contextual menu as it should. </p><p>Other search engines work fine, and oddly enough, if I type something random into the main Google search page, the search field on the results page (at the top of the page) works as it should. The only issue appears to be with the 'main' search field on any but the initial opening of the browser home page. </p><p>I'm not sure of the cause, beyond noting that it began right after I updated to 85.0.2. </p>


created: 2021-02-18T13:03:52-08:00
updated: 2021-02-18T13:03:52-08:00
title: firefox icone in task bar contextuel menu=frequent
tags: desktop;tips;windows-10;firefox-850;
product: firefox
topic: tips
locale: en-US
creator: bordeauxrouge
content:
<p>Bonjour, On opening Firefox with the Firefox icon in task bar, the right click contextual menu doesn't give me either 'frequent' or last sites opened. Instead I have a list of ten folders from the profounder  of Windows  explorer. I don't like this, can I change it or is it a bug? kind regards </p>


created: 2021-02-18T12:51:55-08:00
updated: 2021-02-18T13:06:29-08:00
title: Cache
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393081;
creator: guishxtin
content:
<p>Delete History does not remove a 1.7MB cache.  I do not have plug-ins or other items that show.  How do I find and delete this cache? I think it may have been installed a service that keeps my Patient Portal. </p>


created: 2021-02-18T12:48:57-08:00
updated: 2021-02-18T14:22:11-08:00
title: Second Window with same URL is going to background
tags: desktop;beta;tabs;windows-10;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1393087;1393095;
creator: maxmobil
content:
<p>behavior since 86.0 64Bit My website chat opens a second Firefox Window on PM Chat. When sending a message in PM Window the PM Window is going to Background if the same URL is shown in the Main Window. In case the Main Window shows another URL the second Window stays in Foreground.  Greets Martin </p>


created: 2021-02-18T12:16:46-08:00
updated: 2021-02-18T12:18:42-08:00
title: Firefox Download or Browser
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1393074;1393075;
creator: shabanabsra98
content:
<p>Hello Everyone! I am facing an issue downloading this Firefox <a href="https://apksharp.com/youcam-makeup-apk-magic-selfie-camera-latest-version-2021/" rel="nofollow">https://apksharp.com/youcam-makeup-apk-magic-selfie-camera-latest-version-2021/</a> app for my browser. The issue seems to get a location rejection. Can you help me please? Thank you </p>


created: 2021-02-18T11:00:12-08:00
updated: 2021-02-18T11:25:04-08:00
title: Find folder that contains an specific bookmark
tags: mac-os;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393064;
creator: zoso75
content:
<p>Hello everyone,  </p><pre>Is there a way to find in which folder a specific bookmark is contained ? I can do a search on the "Show all Bookmarks" library but it only shows the URL without the folder. In Chrome there is a useful feature which let you easily highlight the location. It's very strange that isn't possible in Firefox. </pre> <p>There is an archived post here <a href="https://support.mozilla.org/en-US/questions/1161879" rel="nofollow">https://support.mozilla.org/en-US/questions/1161879</a> but the tricky workaround is not acceptable for me. Any ideas ? Thanks in advance Stefano </p>


created: 2021-02-18T09:43:33-08:00
updated: 2021-02-18T10:37:03-08:00
title: xfinity login
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393048;
creator: willyskar
content:
<p>Starting today, when i try to login to xfinity e-mail the advertisement offer by xfinity covers/blocks the sign in button.  I have been able to access my xfinity e-mail by use microsoft edge.  I appears the problem is with firefox?? </p>


created: 2021-02-18T09:02:54-08:00
updated: 2021-02-18T09:06:32-08:00
title: Brownstone popup ad - link
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393008;
creator: rogeremerick
content:
<p>Recently a 'brownstone' financial popup started appearing in my lower right screen.  How do I stop it???? Thanks.  Roger </p>


created: 2021-02-18T08:55:41-08:00
updated: 2021-02-18T12:52:32-08:00
title: Firefox 85 locking up every day
tags: windows-7;desktop;fix-problems;needsinfo;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393022;1393038;1393055;1393076;1393078;
creator: Editor08
content:
<p>Hello, ever since updating Firefox to v85, it's been LOCKING UP every day, sometimes twice a day. Have not been able to figure what site of function is causing the problem. </p><p>Have bee watching memory usage in Win Task Manager, Resource Monitor and can see ONE thread of Ffx ramped up to 3 MB. </p><p>Firefox updates no longer trusted, will need to do a RESTORE POINT from now on. </p><p>Please comment, and where did my first support question go?   </p><p>Thx, </p>


created: 2021-02-18T08:55:10-08:00
updated: 2021-02-18T09:32:50-08:00
title: Web email
tags: mac-os;desktop;websites;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
answers: 1393023;
creator: vigneron
content:
<p>I use Comcast web email.  Firefox will not highlight the message I select in my inbox list of emails.  Safari works fine but Firefox does not. </p>


created: 2021-02-18T08:51:56-08:00
updated: 2021-02-18T08:51:56-08:00
title: Textexpander in Google Sheets adds a line break upon expansion in Firefox
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: lp3
content:
<p>I've come across a problem with using Textexpander in Google Sheets in Firefox.  </p><p>Say I have a snippet that expands to =INDEX(B2:B,MATCH("green",A2:A,0),1) </p><p>Now if I expand that by just typing the abbreviation shortcut, i.e. gs.index, it gets expanded, but has a line break before it within the cell so it doesn't get recognised as a formula. I have to manually delete the line break out.  </p><p>However, if I use the global keyboard shortcut to search for the snippet and select it from the list, when entered, it goes into the cell without a preceding line break and gets registered as a formula. </p><p>Is there anyway to overcome this issue that you know of? I'm using Firefox 85.0.2, mainly because I'm on High Sierra and Safari cannot be updated beyond 13.1.2. Incidentally, I don't get this problem when using Safari. </p><p>I've raised this with the guys at Smile Software too, but asking here as it does seem to be a Firefox-specific issue. </p><p>Thanks. </p>


created: 2021-02-18T08:45:39-08:00
updated: 2021-02-18T13:36:22-08:00
title: Suspicious Connection Blocked
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393089;
creator: NomadicSpirit4
content:
<p>I have Bitdefender total security and several times per minute for hours per day I get messages that firefox is trying to connect to an untrusted source and I'm wondering if you can help me get it to stop. It seems to happen primarily when I am using NordVPN with a United States IP address.  </p><p>This is the message I continue to get from Bitdefender: </p><p>firefox.exe attempted to establish a connection relying on an untrusted certificate to <a href="http://trends.newsmaxwidget.com" rel="nofollow">trends.newsmaxwidget.com</a>. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities. </p><p><br> I don't know what this <a href="http://trends.newsmaxwidget.com" rel="nofollow">trends.newsmaxwidget.com</a> certificate is or where to find it to delete it. Can it be deleted? Is this a problem with my VPN? </p><p>Any help is appreciated. Thanks! </p>


created: 2021-02-18T08:41:41-08:00
updated: 2021-02-18T08:41:41-08:00
title: Facebook messenger and autoplay
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: cristinapaula.esperanca
content:
<p>Hello, I only figured it out today as I don't visit Facebook often. I don't have Facebook APP in my cell phone, as I don't want to. I only visit it when using notebook which has WIndows 10 and Firefox. It seems that the autoplay blocking configuration of Firefox is not working on Facebook Messenger web version. Videos keep autoplaying in a conversation, even though we don't want it and have it configured both in Firefox and even Facebook to be blocked. So, resuming, autoplay blocking doesn't work even though is selected in Firefox and Facebook. It happens the same in Edge. They might be using a different way to avoid the blocking definitions, both from Facebook and Firefox In Messenger Lite in Android and Messenger for Win10, autoplay blocking works fine. I reported to Facebook but I don't expect any answer from them as usual.  If you could help it would be great. Thanks in advance. </p>


created: 2021-02-18T08:39:10-08:00
updated: 2021-02-18T12:51:06-08:00
title: Cookies and site data - keeping it clean
tags: linux;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393010;1393036;1393054;1393065;1393071;1393077;
creator: cloud6
content:
<p>This is on fIrefox version 85 in Linux. </p><p>Last week I was discouraged to find out that my cache was taking up 2 GB of space, some YEARS old. So I decided to purge it and then keep it clean. </p><p>The cache gets stored in two places: the linux home .cache folder AND the firefox profile's cache2 folder. </p><p>To keep things REALLY clean I checked the "Delete cookies and site data when Firefox is closed" checkbox, then manually enter the exceptions for web sites I do not want to block. Then I specifically added sites I really despise (google, for example) to the block list. </p><p>The data still gets cached, even after closing and reopening the browser the cache is still there (verified both via about:cache and by just looking in the folders). </p><p>Even when I purge the cache completely, verify nothing is there (about:cache) after deleting the cache folders from the hard drive, it keeps coming back, like a bad computer virus. </p><p>My interim solution is a crontab that runs every hour to clear old cache, but that seems silly. Do these security settings actually do anything? What am I doing wrong? </p>


created: 2021-02-18T08:37:13-08:00
updated: 2021-02-18T15:20:53-08:00
content: <p><strong>bold text</strong> </p>
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393005;1393024;1393026;1393035;1393039;1393040;
creator: stephen.cohen2
title:
Firefox repeatedly crashes when I try to open Facebook. It only opens in safe mode. V 85.0.2. There was no problem until yesterday. I did have Facebook Container, Colourful Tabs and Duck Duck Go as a browser


created: 2021-02-18T08:18:42-08:00
updated: 2021-02-18T10:54:21-08:00
title: unable to connect to my google account
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393053;
creator: jacoucroquant
content:
<p>Hello when I try to connect to my Google account with Firefox, I get the following message: " Can not log in. This browser or application may not be secure. Learn more. Try to use another browser. If you are already using a compatible browser. you can refresh the screen and try to connect again. " I did that but it was useless. I also cleaned up cookies and data, and restarted Firefox. I have the latest version of Firefox. I am on Windows 10 20H2 version 19042.2020.0. Thank you for your answers. </p>


created: 2021-02-18T08:08:03-08:00
updated: 2021-02-18T09:36:44-08:00
title: secure connection failed NORD VPN
tags: desktop;other;windows-81;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393027;
creator: two2goats
content:
<p>I just signed up for the NORD VPN and the connection fails every time I try to log in.  I am using windows 8 no windows 10 available for this computer. How do I do this? </p>


created: 2021-02-18T08:05:31-08:00
updated: 2021-02-18T09:38:30-08:00
title: Firefox Crashes at "Save As"
tags: desktop;fix-problems;windows-81;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393028;
creator: rayondrusek
content:
<p>Seems like this issue recurs every now and again. Right Click on a link and try to "Save Link As..." and Firefox hangs. All of my browsers started doing it in the last few weeks. Suspected PC Matic, as I had installed it recently, but disabling it did not help. Clear Cache and Default Settings seemed to once or twice but then problem persisted. </p><p>Looks like it's a bug in the pop-up blocker. Disabled it and "Save Link As..." again works perfectly. Same for all other browsers. Looks like pop-up block does not recognize "Save Link As..." as a permitted pop-up and the system call to File Explorer (Windows 8.1) has nowhere to go. Task freezes solid and can only be killed by Task Manager. </p><p>HTH find the real solution. Thanks! </p>


created: 2021-02-18T08:04:12-08:00
updated: 2021-02-18T08:04:12-08:00
content: <p>Say if it is possible or not and how to do it </p>
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: denisclaudgagnon
title:
It is not possible to use Messenger with Firefox Navigator: The application loads but the icones of the phone and the video turns red and stay red. Whenever I click on them they don't respond


created: 2021-02-18T08:03:19-08:00
updated: 2021-02-18T09:41:27-08:00
title: saving bookmarks
tags: desktop;bookmarks;windows-10;firefox-850;firefox-8502;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393030;1393031;
creator: rrh149
content:
<p>I would like to save my bookmarks to a folder and transfer it to a flash drive so that when my computer crashes {which it eventually will because all I could afford was a cheap piece of crap and I had to reset the thing once already}, I can just retrieve the folder from the flash drive and put them in Firefox when I download a new copy on the computer after reset. </p>


created: 2021-02-18T07:54:05-08:00
updated: 2021-02-18T07:54:05-08:00
title: Problemas al importar certificado digital - la operación pkcs #12 falló por razones desconocidas
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: es
creator: josep_bataller
content:
<p>Tengo un problema al importar un certificado digital. me salta el siguiente error: </p><pre>la operación pkcs #12 falló por razones desconocidas. </pre> <p>El certificado esta bien por que  en el otro navegador lo instale sin problemas E restablecido el navegador a valores de fabrica y sigo con el mismo problema Tambien intente borrar el certificado raiz FNMT-RCM, pero no puedo borrarlo se regenera automaticamente el archivo. </p><p>Alguien mas con el mismo problema que pueda ayudarme </p><p>Muchas Gracias de antemano </p>


created: 2021-02-18T07:22:24-08:00
updated: 2021-02-18T09:45:52-08:00
title: Missing menu line
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393033;
creator: lars45
content:
<p>There is one menu short in a screen, when I use Firefox to my bank. The file "2021-02-14.png" is missing a menu with "Forbrugsoverblik  Forbrugsagenter  Etiketter" on black background. The file "2021-02-14(1).png" is the same &lt;prt sc&gt; but in Edge browser. The file "2021-02-14(2).png" is the same but in Crome. </p><p>The two last are correct with all menu'es. How do I get the same i Firefox? I have cleared cookies and cache without any result. </p><p>I can't send any links, because you need to be logged in. </p><p>Regards Lars Scheffmann </p>


created: 2021-02-18T06:55:28-08:00
updated: 2021-02-18T09:24:19-08:00
title: Retore Previous Session is Greyed Out
tags: mac-os;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393009;1393014;
creator: nvcdotcoach
content:
<p>Hello,  </p><p>Both in Preferences and Right-hand Corner of Menu Bar ... Three Horizontal Bars Options - <strong>Restore Previous Session is 'greyed out'</strong> so I can't check it!. </p><p>Any ideas? Help appreciated.  </p><p>Nancy </p>


created: 2021-02-18T06:14:02-08:00
updated: 2021-02-18T15:34:33-08:00
title: Increasing the size of Bookmarks etc drop down font and address bar
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393107;1393111;
creator: jafajack
content:
<p>I am using firefox 85.0.2 (x64) and my address bar, Bookmarks fonts and drop down fonts too small to even read and would like any suggestions how to increase them. I have already tried the "about:config" suggestion and even changed the -1.0 to -1.5 and -2.0 without any difference. </p>


created: 2021-02-18T06:02:47-08:00
updated: 2021-02-18T09:26:51-08:00
title: mutiple firefox sessions running, yet I only opened one.
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392989;1393017;
creator: scramfam
content:
<p>I am running Windows 10 and I use firefox for internet access as my browser.  Things drag on when I open Firefox.  And then I check Task manager and I see, 4, 5 sessions running, all dragging down memory in a big way.  Slows the my PC.  I am on the latest update and also have done resets.  But that does not fix it.  Any idea of how to only have Firefox run a session only when opened?  And not fire up multiple sessions even though I only started one browser session?  Thanks very much </p>


created: 2021-02-18T04:58:45-08:00
updated: 2021-02-18T04:58:45-08:00
title: cbs.com getting error 113 after latest update?
tags: linux;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: mikes5
content:
<p>Recently accessing shows on <a href="http://cbs.com" rel="nofollow">cbs.com</a> fails with an error 113 that they can not show ads?? Have disabled adblocker on site before, but still get it. Even disabled the adblocker altogether and get the same thing. Tried all the things about clearing cookies and cache, but nothing fixes problem. Can copy link, and in Google Chrome I get an error 1106 the first time, but then do a refresh, and it works fine and plays show just fine.  So, not sure why I'm getting the 113 error with firefox?  Don't know if a recent upgrade to firefox changed something, or if something changed with <a href="http://cbs.com" rel="nofollow">cbs.com</a> that it doesn't play the add. The ads on the google chrome where from <a href="http://boh.com" rel="nofollow">boh.com</a>, but tried adding that to whitelist, and still got the 113 error. But then even with adblocker completely disabled it did the same. </p>


created: 2021-02-18T03:56:05-08:00
updated: 2021-02-18T03:56:05-08:00
title: Stopping Firefox from displaying my Sync account's email
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: suz8djfgo9udfzjog9u78hzdfo97ghzdfoghyzdfogdfog
content:
<p>I recently made an account for Firefox so I could use Sync. Whenever I press the three lines at the top left corner it displays my email, for whatever reason. I share my screen often and I wouldn't want to accidentally leak my email and/or any other sensitive information. </p><p>Is it possible to make Firefox display my username instead of my email, or make it go away completely without losing functionality? Thanks in advance! </p>


created: 2021-02-18T03:42:26-08:00
updated: 2021-02-18T03:42:26-08:00
title: Copy and paste to google search
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: ppnlgogl
content:
<p>Suddenly I can no longer copy and paste to google search page. I can still search from highlighted text but That's not how I usually do it. It still works occasionally or at least once. What recently changed and how do I fix it? </p><p>It still works in chrome. </p>


created: 2021-02-18T03:42:08-08:00
updated: 2021-02-18T03:42:08-08:00
title: Always print only the first Site of a PDF Document as default?
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: Shht_Im_Batman
content:
<p>Hello everyone, </p><p>does any of you know how to set the standard page for printing in the FireFox PDF print dialog? </p><p>Some of my colleagues very often (80-100x daily) only have to print the first page of a PDF file and it annoys them when they have to keep clicking in the input field to enter the page number manually. </p><p>I saw that this is possible with one device and some screenshots on the Internet. </p><p>Unfortunately, neither in the FireFox itself nor in the printer driver of the printer can I set a standard page. </p><p>Even if I insert the 1 manually and print it, no standard value is stored in the next document. </p><p>On the official Firefox help page, page 1 is also entered by default. </p><p>Here are a few screenshots so that you know exactly what I mean. </p><p>This is what it currently looks like:  </p><p><a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-02-18-03-38-29-97bc59.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-02-18-03-38-29-97bc59.png</a> </p><p>it should look like that: </p><p><a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-02-18-03-38-34-a38985.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-02-18-03-38-34-a38985.png</a> </p><p>Do you have any ideas? </p><p>on the screenshot in the <a href="https://support.mozilla.org/en-US/kb/how-print-web-pages-firefox" rel="nofollow">official documentation</a> the "1" is also filled. </p>


created: 2021-02-18T03:26:31-08:00
updated: 2021-02-18T08:39:18-08:00
title: Can´t upload pictures
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392959;1393004;
creator: lars45
content:
<p>I have problems with a menu, when I use Firefox to access my bank. A blok just misses. With Edge and Crome the menu appears. I try to upload three pictures to show the matter. It seems that the process just goes into an endless loop. So how do I clearify my problem? </p><p>Regards Lars Scheffmann </p>


created: 2021-02-18T03:10:40-08:00
updated: 2021-02-18T03:10:40-08:00
title: browser mozilla firefox
tags: linux;desktop;sync;firefox-780;
product: firefox
topic: sync
locale: pt-BR
creator: renato.iltda
content:
<p>Olá, tive o grande incomodo de sumirem todas as senhas salvas no Sync. Gostaria de recuperar era de grande importancia. </p>


created: 2021-02-18T02:26:52-08:00
updated: 2021-02-18T03:41:39-08:00
title: How to download the updated version of Firefox?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1392960;
creator: ameliabelli123
content:
<p>Hi,  </p><p>I've been using Firefox from 8 months but I never update it before. Now I want to download the latest version of firefox but<a href="http://example.com" rel="nofollow">,</a> I don't know how to update the old version to new one. Do I need to delete the old  version and again Install the latest version? </p><p>Please guide me about this. </p><p>Thanks. </p>


created: 2021-02-18T02:22:41-08:00
updated: 2021-02-18T10:22:14-08:00
title: How can i remove Email image from Right click menu ?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393043;
creator: sivacev.radko
content:
<p>Hello, i would like to remove or move option (Email Image) from right mouse button menu. I always missclick on email image instead save image, i work with a lot of images. For example chrome does not have it but i like mozilla more. Can anybody help ? Thanks for answers </p>


created: 2021-02-18T02:22:03-08:00
updated: 2021-02-18T02:22:03-08:00
title: Icon Appearance in Top Sites section
tags: windows-7;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: mikuda
content:
<p>Hello! I have a question - with possible need for solution. When I create shortcuts for my most often used sites in "Top Sites" section, I want them pinned, arranged in my preferred order and displayed with big, clean, "favicon" image. BUT it doesn't always behave that way: 1) Some pages get this nice big website icon - you know: big "f" for FB or big red YouTube "Play" button. 2) While some get this annoying miniature "screenshot" with small logo in lower-right corner. </p><p>I managed to get rid of those mini-screenshots with "browser.pagethumbnails.capturing_disabled" custom setting but small, lower-right icon problem remained. </p><p>The annoying part is that those icons exist and are seen by firefox, just can't make them fill all thumbnail space. </p><p>How can I handle it? </p><p>Thank You! </p>


created: 2021-02-18T01:50:43-08:00
updated: 2021-02-18T03:43:40-08:00
title: How to fix firefox slow down issue?
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392961;
creator: thewelderexpert
content:
<p>Hi, I am using Firefix from last two years and it works fine. But from previous 1 week I am facing the issue that my Firefox browser slow down and it takes too much time to open and even when I search anything on google it takes much time. I've read you official guide article <a href="https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down" rel="nofollow">https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-</a><a href="https://welderexpert.com/best-cheap-tig-welders/" rel="nofollow">down</a> but still issue not be solved. Is there any other solution available? I am using old version of firefox and not updated yet, do i need to update my browser and current version. If yes then from where I can download latest version of Firefox? </p><p>Please guide me about this. </p><p>Thanks, </p>


created: 2021-02-18T01:45:13-08:00
updated: 2021-02-18T15:22:17-08:00
title: Accept all cookies
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393108;
creator: vonbujtar
content:
<p>Hi there, I would like to “generally accept all cookies” for future surfing through the internet. I found this description (see below), but it doesn’t seem to work (help might me older before latest browser updates), could someone tell me how to set Firefox to accept all cookies? Thank you.  </p><p>1.	Click the Tools menu from the top toolbar. 2.	Choose Options. 3.	Click the Privacy tab. 4.	Under "History" select "Use custom settings for history" from the drop-down menu beside "Firefox will." 5.	Ensure that the checkboxes for "Accept cookies from sites" and "Accept third-party cookies" are both checked. 6.	Click OK. </p>


created: 2021-02-18T01:41:31-08:00
updated: 2021-02-18T01:41:31-08:00
title: Cannot restore tabs from session retore folder
tags: desktop;tabs;windows-10;firefox-850;firefox-8502;
product: firefox
topic: tabs
locale: en-US
creator: iodfsindia
content:
<p>I had to reinstall windows and lost the previously installed applications. </p><p>I had copied sessionstore-backups folder from previous profile folder. </p><p>Fter reinstalling firefox I am copying the old previous.jsolnz4, recovery.baklz4 and recovery.jsolnz4 into the new sessionstore-backups folder. But I am unable to restore my old tabs. </p><p>Please advize. </p>


created: 2021-02-18T01:39:57-08:00
updated: 2021-02-18T03:45:43-08:00
title: Address bar showing wrong URL on different open tabs
tags: mac-os;desktop;tabs;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1392962;
creator: emilio.motta
content:
<p>My Firefox address bar shows worng URL: either it belongs to another open tabs or it just doesn't change while browsing. I add an example in picture: as I opened the support homepage you can see in the bar it still shows my search on Google "Firefox bug address bar". It's messed up, especially if one trues to refresh a page. Am I the only one getting this? </p>


created: 2021-02-18T01:24:02-08:00
updated: 2021-02-18T14:57:31-08:00
title: Change the homepage hotkey.
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1393098;1393102;
creator: gloria9
content:
<p>How do I change the homepage hotkey from alt+home to something else? I ask because my Mac keyboard doesn’t have a home key, but I’d really like a quick keyboard shortcut to quickly go to my homepage. Help? </p>


created: 2021-02-18T01:19:13-08:00
updated: 2021-02-18T10:36:38-08:00
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392964;1392965;1392968;1392991;1393019;1393046;
creator: kini007
title:
Windows 10 crash - Firefox can't load websites - other browsers can - Requires Windows restart TWICE

content:
<p>Hi, </p><p>I am using Windows 10 Edition	Windows 10 Home Version	20H2 Installed on	‎24-‎08-‎2020 OS build	19042.804 Experience	Windows Feature Experience Pack 120.2212.551.0 </p><p>Firefox 85.0.2 (64-bit) is my main browser </p><p>This issue has been bothering me for a very long time and hence I have turned here for help. </p><p>Whenever my Windows shuts down abruptly (due to power failure,etc) upon restart everything else works fine EXCEPT Firefox </p><p>Internet works well on ALL other browsers EXCEPT Firefox. </p><p>My current workaround is to restart Windows TWICE and ONLY Then Firefox works normally. </p><p>I have checked: 1. Firefox can't load websites but other browsers can From &lt;<a href="https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can</a>&gt;  but this does not seem relevant as no changes have been made to any setting </p><p>2. Firefox may have shut down abnormally, leaving the lock file in place. To fix this, open the profile folder (see Finding your profile without opening Firefox) and delete the parent.lock file. From &lt;<a href="https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding#w_remove-the-profile-lock-file" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding#w_remove-the-profile-lock-file</a>&gt;  I have tried to delete the parent.lock file and restart Firefox but there is no benefit. Websites do not open </p><p>The ONLY step which seems to work is to RESTART Windows TWICE. </p><p>Can anyone please guide me on how to fix this APART from restarting Windows TWICE? </p><p>Thanks a lot! </p>


created: 2021-02-18T00:21:03-08:00
updated: 2021-02-18T00:21:03-08:00
title: Падают вкладки при попытке открыть сайты.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: nsgenn
content:
<p>Появилась проблема с тем, что вкладки стали падать с ошибкой: "Ваша вкладка только что упала. Мы можем помочь!" Для того, чтобы решить проблему пробовал следующее: удалил firefox, удалил все профили в папке Appdata, удалил все файлы в профиле, которые имели название firefox. Вычистил из реестра все, что имеет название firefox. Перезагрузил компьютер. Скачал новую версию firefox. Установил. Проблема осталась. В настройках пробовал отключить аппаратное ускорение. Прокси никаких нет. Дополнений и расширений нет. В безопасном режиме проблема остается. Javascript включен. Пробовал устанавливать старые версии firefox разных поколений, проблема сохраняется. Брандмауэр отключен. Антивирусник Avast free полностью удалял, не помогло. Обновлений системы никаких не было. Не установлены программы для автоматических обновлений. В гугл хроме проблем не наблюдается(версия 88.0.4324) </p><p>Система: W7 x64 Proffesional,  8gbRAM, i5-650. Что еще может иметь значение: Установлен криптопровайдер КриптоПро(4.0.9963), но он установлен 2 года назад, а  проблема возникла только сейчас. Навряд ли в нем проблема. </p><p>Добавлено: Под другим пользователем на этом компьютере проблемы нет.  Решение пересозданием профиля и переносом данных не подходит. Добавлено: Портативная версия firefox работает </p>


created: 2021-02-17T23:30:44-08:00
updated: 2021-02-18T07:30:30-08:00
title: My Older Account _ _ And ...
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392998;
creator: tgi.ect
content:
<p>I am afraid that I am very confused about the changes to this site.  Are the FAQs the only way to learn about the changes, or is there some documentation I am not presently seeing? </p><p>In addition, what happened to my older account on this site? </p><p>And where exactly are all the other posts, like I would expect to be seeing as if it were a regular forum platform? </p><p>Maybe I am more than confused.  Maybe I am completely lost.  Yes, my own stupidity might be a major factor for this confusion I am guilty of<em>!</em> </p>


created: 2021-02-17T23:28:22-08:00
updated: 2021-02-17T23:28:22-08:00
title: Trello vs Clockify
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: endeavor.deepasaravanan0305
content:
<p>Hi,  </p> <ul><li> I have just started to use Mozilla Firefox for my professional reasons. </li><li> I want to track time from trello to clockify. </li><li> I have just added the extension called Clockify Time Tracker in the Firefox browser and signed in to it. </li><li> But I am unable to see any option to start timer from Trello cards. Assist me on this. </li></ul> <p>Thank you! </p>


created: 2021-02-17T22:15:22-08:00
updated: 2021-02-18T08:38:23-08:00
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392921;1392953;1393003;
creator: liz23
title:
"The page isn’t redirecting properly  Firefox has detected that the server is redirecting the request for this address in a way that will never complete.      This problem can sometimes be caused by disabling or refusing to accept cookies."

content:
<p>My system requires me to log in to the internet when I start up. Usually I am given a message and asked to click on a link, which brings up my login page.  Since yesterday I have been receiving the following message: The page isn’t redirecting properly </p><p>"Firefox has detected that the server is redirecting the request for this address in a way that will never complete.This problem can sometimes be caused by disabling or refusing to accept cookies." I have cleared my cookies and cache and restarted numerous times. This message keeps coming up. I am able to access my home page, but any attempt to click on bookmarked links results in this message, and occasionally it will refuse even that, telling me it's redirected me too many times. Apart from clearing my cookies cache, which doesn't help, what else can I do to fix this problem? Thanks </p>


created: 2021-02-17T22:10:53-08:00
updated: 2021-02-17T23:20:02-08:00
title: Firefox changing Input fields based on windows colors
tags: desktop;beta;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1392922;1392925;
creator: ryandaphpdev
content:
<p>Hello! I am using firefox Developer Edition, And firefox is changing many things based on my windows colors.  1. Input fields 2. Selected text 3. the slidebar Can i disable this option? </p>


created: 2021-02-17T21:12:29-08:00
updated: 2021-02-17T23:16:16-08:00
title: Bookmarks link has been removed from my toolbar but still appears
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1392924;
creator: brettjamesathome
content:
<p>Bookmarks keep on getting broken. It first happened after I did a Firefox update. I recreated bookmarks again and then next day they were blocked again. Not all bookmarks only the ones with the world icon.  I have attached example of what the broken bookmarks look like and that nothing is displaying in Bookmark properties. What could be the problem? Help please. </p>


created: 2021-02-17T21:00:50-08:00
updated: 2021-02-18T03:56:58-08:00
content: <p>Is there any way to recover the lost data? </p>
tags: desktop;other;needsinfo;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392917;1392923;1392966;
creator: gregmills73
title:
When firefox did the new upgarde, it wiped out many of my programs, photos, music etc. IS there any way to recover all the lost data?


created: 2021-02-17T20:49:43-08:00
updated: 2021-02-18T03:57:29-08:00
title: Resetting my password
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392967;
creator: jannab-2
content:
<p>Every time I sign in I have to reset my password....why do I have to keep doing this every time I sign in? </p>


created: 2021-02-17T20:38:49-08:00
updated: 2021-02-17T20:38:49-08:00
title: Частые падения как отдельных вкладок, так и всего браузера
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: p-o-m
content:
<p>Падение (crashing) происходит каждый день. Падает либо одна вкладка, либо все одновременно Сообщения о падениях: bp-3cc0008b-7c63-4e62-8db5-9bf400210218 	18.02.2021, 8:26 	 Просмотреть bp-1cf8f9b7-83e2-412a-893a-51ada0210218 	18.02.2021, 8:26 	 bp-4e08c731-5bb8-484d-a4da-82aac0210218 	18.02.2021, 8:26 	 bp-28661b8a-fd5a-4923-9cfb-66a7b0210218 	18.02.2021, 8:26 	 bp-575d523d-67b8-430c-8928-8feea0210218 	18.02.2021, 8:26 	 bp-ba1f2b39-5d62-4c46-b1d7-8fdbb0210218 	18.02.2021, 8:26 	 bp-a21ffc05-aed4-4436-a2a4-eddd20210218 	18.02.2021, 8:26 	 bp-0adab80b-d938-4ca2-945c-bfcf60210218 	18.02.2021, 8:26 	 bp-69ad48d8-bb50-49d4-94e8-b44c80210218 	18.02.2021, 8:26 	 bp-33e1b531-4c53-4e61-a9e9-cc0960210218 	18.02.2021, 8:26 	 bp-e0864d1a-5d4c-465f-a85a-7a70a0210218 	18.02.2021, 8:26 	 bp-515ad3d9-7c1d-494d-8ab0-267270210218 	18.02.2021, 8:26 	 bp-19c182f5-7324-4e2c-86d7-d3f9b0210218 	18.02.2021, 8:26 	 bp-8a6534b6-3309-441b-92eb-595210210218 	18.02.2021, 8:26 	 bp-587168c8-b4fb-4930-8914-271cd0210218 	18.02.2021, 8:26 	 bp-60739ae6-94c6-4375-9644-8e97a0210218 	18.02.2021, 8:26 	 bp-c1634a72-457d-40d2-b972-40de40210218 	18.02.2021, 8:26 	 bp-63241d76-c9d9-4926-89b5-3f47e0210218 	18.02.2021, 8:26 	 bp-421bab71-a4ec-4c38-8819-129160210218 	18.02.2021, 8:26 	 bp-d04235dc-a451-48ef-a593-eddff0210216 	16.02.2021, 11:54 	 bp-c9b27246-9f40-4404-88f5-044570210206 	06.02.2021, 16:36 	 bp-c37fb068-5c39-4f29-8973-937070210128 	28.01.2021, 22:42 	 bp-2acbde63-3ecd-49f2-8e6a-eebe10201031 	31.10.2020, 20:40 	 bp-e3e3de87-125a-4441-a059-9c92f0200915 	15.09.2020, 21:08 </p>


created: 2021-02-17T20:34:35-08:00
updated: 2021-02-18T03:58:27-08:00
title: Access Denied message
tags: desktop;websites;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
answers: 1392969;
creator: kuehn531
content:
<p>I have Firefox v 85.0.2 installed on my MacBook Pro running MacOS Big Sur (v 11.2.1). I previously was able to access my online banking account but now I get the “Access Denied” message. How can this be fixed? (Note: I am able to access the banking account using the Safari browser installed on my Mac.) </p>


created: 2021-02-17T20:32:17-08:00
updated: 2021-02-18T15:44:34-08:00
title: Menu language
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1393110;1393114;
creator: cooked1
content:
<p>HI. My wife has an old PC, version XP, and I think the FF version is 56.  The menu bar is in Thai, one of the most difficult languages in the world, and I can't use it. Advice pages tell me to "click on this or that button" which doesn't help at all- no buttons. I want to change what she sees on start up and add a passwords manager, respectively see what passwords are stored in FF. (After repair, she lost her password to her Gmail account). Thanks.... </p>


created: 2021-02-17T19:57:45-08:00
updated: 2021-02-17T23:23:02-08:00
title: Two-sided printing rotating on wrong axis
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392926;
creator: elkatd
content:
<p>How can I set two-sided printing to rotate on the long axis (so both sides are printed in the same direction, and when you turn the page you can keep reading easily)?  With the new upgrade it keeps defaulting to printing on the short axis (so the second side is printed upside down) which makes it very difficult to read smoothly.  This has always been easy to set previously.  Now the Print menu only allows you to toggle Two-Sided Printing on and off, not to choose the axis.  The system dialog does include this setting, in theory, but it doesn't work.  I have tried changing it to Long-Edge Binding several times.  Each time I change the setting and print immediately, and it still prints with Short-Edge Binding which I do not want.  Help!  If this can't be fixed I will need to stop using two-sided printing entirely, which will mean wasting a lot of paper. </p>


created: 2021-02-17T19:20:33-08:00
updated: 2021-02-17T23:26:12-08:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392927;
creator: emanrauch
title:
I can't go to any websites besides some of the Firefox support pages. Trying to search things, click links, and click on bookmarks all don't do anything at all.

content:
<p>I've tried refreshing Firefox, restarting with add-ons disabled, uninstalling and reinstalling multiple times, and tens of other things that I've forgotten about by now. If anyone has any idea how to fix it I'd really appreciate it, even if it doesn't end up working. </p>


created: 2021-02-17T19:07:27-08:00
updated: 2021-02-18T05:00:02-08:00
title: Change the end of the name of files that have the same file name
tags: mac-os;desktop;beta;tips;firefox-860;
product: firefox
topic: tips
locale: en-US
answers: 1392973;1392977;
creator: hazephase
content:
<p>I save lots of files that have the same file names, for eg. </p><p>file.zip file(1).zip file(2).zip ... </p><p>I want to change that to  </p><p>file.zip file-1.zip file-2.zip </p><p>Thanks for your help </p>


created: 2021-02-17T16:18:42-08:00
updated: 2021-02-18T09:24:49-08:00
title: Installation issues
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1392896;1392979;1393015;
creator: mbm15
content:
<p>I am trying to re-install Firefox but seems never to complete the installation. It does not open any websites and does not appear to connect to the internet. Also, I receive a message that the file VCRUNTIME_1.dll is missing; however, when attempting to download  the file, it tells me the file is already installed. </p>


created: 2021-02-19T15:08:24-08:00
updated: 2021-02-19T15:08:24-08:00
title: Blank screen
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: saunderswe
content:
<p>I had to reset my windows 10 computer and now when I downloaded FireFox I et nothin but a blank page when I open it ? It doesn't matter what website I try it's just a blank page ! I have tried refreshing it and it will not restart but when I click on it to restart it saying that it's already running. Sure enough I open task manager and it's running. If I stop it there it just does the same when restarted. Like ground hog day ! </p>


created: 2021-02-19T15:00:58-08:00
updated: 2021-02-19T15:39:16-08:00
title: How the firefox search works.
tags: desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393390;1393400;
creator: harris.skeptic
content:
<p>Firefox recently changed the way their searches work. When you click on a website, it only appears on the right half of the screen. Is there any way to change it back the way it was? </p>


created: 2021-02-19T14:44:59-08:00
updated: 2021-02-19T14:44:59-08:00
title: Hide context menu icons
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: HMlendea
content:
<p>Hello, </p><p>Is there any way of customising the menus (such as  context/right-click menus)so that they do not display any kind of icons? </p><p>For example the burger menu has icons for "Print" and other items. </p><p>This is inconsistent with my desktop environment (GNOME) and all of my other desktop apps (which follow the default GTK settings that disable such icons) </p><p>Another minor thing is underlining certain characters in those menus (for keyboard shortcuts, I think), for some of the items. This is another inconsistency which is also disabled system-wide by default in GNOME. </p><p>Is there some way of disabling these? Maybe an about:settings config that I didn't find yet? </p>


created: 2021-02-19T13:43:42-08:00
updated: 2021-02-19T13:43:42-08:00
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: fiberfriendsfelt
title:
Firefox 85 stalling/hanging (not sure or proper term) on new Mac Mini with M1 processor running OS 11.12.1 after waking from sleep

content:
<p>I recently bought a new mac mini. it is running os 11.12.1 and is the new mac M1 chip. I downloaded the latest version of firefox, 85.0.2 It seems to work great..... but after a few days i have noticed that when i first wake up the computer in the morning AND after i wake it up after it's gone to sleep during the day the browser doesn't work correctly. Trackpad won't scroll. Typing won't type. Clicking on a tab dosen't open the tab..... UNTIL i click on another window of the browser, then when i go back to the first window it has opened the tab i clicked on. Very odd.  If i quit firefox and open it again it works. But this is not ideal. </p><p>Anyone else experiencing this? Anyone have a solution?? </p><p>Thanks, Miranda </p>


created: 2021-02-19T13:39:15-08:00
updated: 2021-02-19T13:39:15-08:00
title: Can't watch videos on youtube after signing in to account
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: camthelamb
content:
<p>It works fine if I'm not signed in or if I'm signed in on a different browser (like chrome). I've tried deleting my cookies/cache and have even deleted the cookies.sqlite file as I thought it may be corrupted. None of this seems to work. </p>


created: 2021-02-19T13:12:43-08:00
updated: 2021-02-19T13:12:43-08:00
title: Problema con Java
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: es
creator: alvaroolmedo272
content:
<p>Hola buenas tardes tengo la version de firefox 78.7.1esr (64-bit). Tengo un problema con Java, al entrar a la pagina de la Agencia tributaria me sale el mensaje de la foto. Tengo instalado Java ultima version y no se como resolver el problema. </p>


created: 2021-02-19T12:56:51-08:00
updated: 2021-02-19T12:56:51-08:00
title: How to Hide "Fill Login" in Right Click Menu?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: navanosdol
content:
<p>Is there an 'about:config' toggle for me to disable the "fill login" option when I right click in a username or password field on a website? I do not use Firefox lockwise or any of the browser's autofill settings and would like to hide the right click menu as well as turning the feature off entirely, as it clutters the UI. </p><p>I also wouldn't mind being able to hide the "Logins and Passwords" section in the drop down menu on the right. Is there a toggle for that as well? </p><p>I have attached a screenshot of the UI element(s) I'm asking to hide.  </p><p>Thanks. </p>


created: 2021-02-19T12:17:36-08:00
updated: 2021-02-19T15:21:18-08:00
title: Firefox on Ubuntu unloads graphics, shuts down
tags: desktop;fix-problems;firefox-850;firefox-8501;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393397;
creator: cerny.7687
content:
<p>Hello, </p><p>This issue seems somewhat unique. Using Firefox on 85.0.1 64-bit (but existed for a while) on Ubuntu 20. My laptop is a dell Inspiron with an nvidia GeForce MX250 and driver version 450.102.04 (but, again, this problem existed on earlier drivers). I dual boot Windows 10 on this laptop and use firefox there, but do not have any issues there. </p><p>Sometimes Firefox will just start unloading pieces of the web page. It's not that the tab is crashing, the parts just start visibly disappearing, and I can see other applications or my wallpaper behind it. When a youtube video is playing, the sound will keep going (without issue) even after the video stops and eventually disappears.  I can reproduce this problem by having a youtube video playing in a tab, closing my laptop to idle it, and reopening it and logging back in. Doing so ensures this issue happens immediately, but the issue will still occur at other times, with or without a youtube video playing (that's just what I use to test the issue as per my example given). </p><p>Going through existing articles, I followed the steps in this one: <a href="https://support.mozilla.org/en-US/questions/1275189" rel="nofollow">https://support.mozilla.org/en-US/questions/1275189</a> since my issue seemed similar to theirs. Restarting Firefox in safe mode did indeed stop the issue! Then, I followed the steps to diagnose if it was an extension or hardware acceleration. (I use the default theme so that's not the issue.) </p><p>Disabling hardware acceleration didn't solve the problem. Okay, maybe it's not that, I'll turn off the (only) extension I have... And that didn't work either. I turned off hardware acceleration and my extensions, and the issue is still being produced. </p><p>So, I'm trying to understand, if safe mode only deactivates extensions, themes and hardware acceleration, why does the issue go away in safe mode but persist in normal mode with all extensions and hardware acceleration turned off on the default theme? </p><p>Attached are images of the "unloading" issue. Any help would be appreciated. </p>


created: 2021-02-19T12:16:54-08:00
updated: 2021-02-19T12:41:57-08:00
title: My Questions for Firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1393343;
creator: Cooldragonhd
content:
<p>1 question is it true that Firefox can't support 1080p on Netflix and if that's the case is it just Netflix so just in general does Firefox support 1080p 2 question I like brave and Firefox so I look at side by side comparison and I'm still stuck to chose so what do you recommend brave or Firefox  please answer all my Question thank you. </p>


created: 2021-02-19T11:52:12-08:00
updated: 2021-02-19T13:34:31-08:00
title: Firefox closes unexpectedly
tags: mac-os;desktop;fix-problems;mac-os-x-1011;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393348;1393349;1393362;
creator: crazyazgal
content:
<p>My Firefox browser quits unexpectedly several times a week. When I reopen it, I do a session restore and everything works fine. What makes this happen over and over? </p>


created: 2021-02-19T11:34:10-08:00
updated: 2021-02-19T13:37:02-08:00
title: Dissappointed in you support
tags: mac-os;desktop;sync;needsinfo;firefox-690;
product: firefox
topic: sync
locale: en-US
answers: 1393350;1393351;1393363;
creator: rdsomers
content:
<p>I have had the same stupid problem for 3 years. I lose power to my MAC and I have to redo all the stuff on Firefox. I lose homepage,  BookmarksI really want to speak to a voice on the phone so I can explain it but that is not an option on the website. I WANT TO SPEAK TO SOMEONE WHO CAN HELP ME!!!!! I have tried a couple of the self solutions and I have the same problem. I am about to just delete this POS and go back to POS Safari. Firefox works wonderful when it is up and running but if my machine loses power or I reboot, Firefox gets wrapped around the axel and I can't get my Bookmarks/favorites back. Also, LASTPASS used to have a small icon in the upper right part of my homepage......now that is gone. I hope to here back from you.  </p><p>Robert  </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-02-19T10:39:36-08:00
updated: 2021-02-19T11:50:10-08:00
title: import bookmarks
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393331;
creator: luka2901
content:
<p>information under header to import bookmarks from google chrome or other browser is incorrect. I am on Firefox version 84 </p><p><br> Import bookmarks and other data from Google Chrome </p>


created: 2021-02-19T10:15:02-08:00
updated: 2021-02-19T10:15:02-08:00
title: Resolucion del nombre Firefox
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: es
creator: sdcn200
content:
<p>Hola, </p><p>El equipo informatico lleva varios dias reportando esta incidencia, se agotó el tiempo de espera en las <strong>DNS cliente</strong>, para la resolución del nombre <strong><a href="http://detectportal.firefox.com" rel="nofollow">detectportal.firefox.com</a></strong> después de que ninguno de los servidores <strong>DNS</strong> configurados respondiese. La configuracion <strong>DNS del router</strong> es la del proveedor de servicios de internet. La configuracion <strong>DNS del sistema operativo</strong> se encuentra por defecto. </p><p>¿Esto a que es debido? ¿Puede repercutir en la transferencia de datos? </p>


created: 2021-02-19T09:58:19-08:00
updated: 2021-02-19T09:58:19-08:00
title: Tengo un problema
tags: windows-7;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: es
creator: perroviejo53
content:
<p>Con las ultimas versiones del navegador, no puedo reproducir videos realizados con tiktok en Instagram, como tampoco puedo ver Gif en Twitter... </p>


created: 2021-02-19T09:58:11-08:00
updated: 2021-02-19T13:28:12-08:00
title: Why Mozilla is signing me out from every account I have
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393308;1393342;1393347;1393357;1393359;
creator: valeriu.deaconescu
content:
<p>Hello, </p><p>I have a problem with Mozilla Firefox, every time i close Mozilla is signing me out Google Gmail/Youtube , Plex and Netflix and every account that i have. </p><p>I have at Privacy &amp; Security, Cookies and Site Data exceptions every site that I have an account at. </p><p>Can you please tell me why is still signing me out still. </p><p>After the last update I have this problem. </p><p>Thanks, </p>


created: 2021-02-19T09:56:39-08:00
updated: 2021-02-19T11:19:42-08:00
title: Lost bookmarked folder 'Imported from IE'
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393311;1393321;
creator: sumita.hodgson
content:
<p>Hi I have a folder which I imported from IE years ago which has all my bookmarked sites which I save my most used bookmarks to on a regular basis.  As Firefox was running very slow, I refreshed it making sure to uncheck bookmarks in the refresh exercise.  When I've just opened Firefox this 'imported from IE' is no where to be found.  I'm completely distraught that this is lost as I can't replace the whole number of bookmarks that I've saved.  Please help! </p><p>Thank you </p>


created: 2021-02-19T09:39:29-08:00
updated: 2021-02-19T10:44:20-08:00
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393314;
creator: bill193
title:
unblock email addresses...Amazon is sending me an email to unblock my account with them but CS is telling me that my browser is blocking their 'account-update@amazon.com  Any advise will be greatly appreciated.

content:
<p>I need advise to reopen our amazon account   Amazon is sending me an email to unblock my account with them but the Amazon Prime tech person is telling me that my browser is blocking their 'account-update@amazon.com' which is being sent by them.  Any advise will be greatly appreciated. </p>


created: 2021-02-19T09:30:51-08:00
updated: 2021-02-19T14:23:25-08:00
title: restore firefox session
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
answers: 1393315;1393328;1393330;1393335;1393336;1393341;1393354;1393376;
creator: megus
content:
<p>Windows did an update and closed my Firefox session. When it came back up, I did not look at it, and it did not restore my previous session. Windows did another update and now when I try to restore the previous session, it just takes me back to a single tab. </p><p>How can I restore my previous session? I need those windows desperately! </p>


created: 2021-02-19T09:29:47-08:00
updated: 2021-02-19T13:03:32-08:00
title: Something is wrong
tags: mac-os;desktop;sync;firefox-820;
product: firefox
topic: sync
locale: en-US
answers: 1393353;
creator: deejay.razvy
content:
<p>Hello! I also have a problem with mozilla! The account is always disconnected when I restart the MAC. And I always have to log in to my mozilla account. What can I do to stop being delegated? Thanks! </p>


created: 2021-02-19T09:18:44-08:00
updated: 2021-02-19T13:13:29-08:00
title: Firefox does not load, opening briefly and then closing
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393355;1393358;
creator: Elliot_Grayston
content:
<p>I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. I have experienced this issue in all cases when trying to open the browser through the desktop shortcut, other icons, and even the .exe file, and typically I will see a brief white screen of Firefox before it immediately closes again. Frustrating to say the least and a quick google provides no insight. I have attempted on multiple occasions to uninstall and reinstall, however to no avail, and have even tried to create a new profile, via the Run (Firefox.exe -P) but again with no success. Running the browser in Safe Mode (Shift) will also work for a split second with the dialogue opening and then instantly shutting.  Any suggestion on a potential fix would be great. </p>


created: 2021-02-19T09:15:56-08:00
updated: 2021-02-19T11:00:15-08:00
title: Problem Viewing Listed Items in ERP System
tags: desktop;cookies;windows-10;firefox-850;firefox-8502;
product: firefox
topic: cookies
locale: en-US
answers: 1393317;
creator: andrew.schlais1
content:
<p>I am trying to view a list of Purchase Orders in my web-based ERP system (Unanet) but when I go to search, only 1 out of the 5 PO's appear. I have contacted Unanet support and they logged into my account and were able to view all 5 PO's, so we're certain the issue isn't within the ERP. It's either with my computer or browser. See attached image for reference, there should be 5 Purchase Orders listed. There seem to be a few errors in my console (on the bottom of the picture) but I'm not sure how to fix them. Any help on this would be greatly appreciated! </p>


created: 2021-02-19T09:06:49-08:00
updated: 2021-02-19T09:06:49-08:00
title: Bookmarks sidebar not working properly.
tags: mac-os;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: rswojo
content:
<p>I keep my Bookmarks Sidebar open. It works properly for a few minutes and then it doesn't. The behavior it shows is as follows. </p><p>1. It quits scrolling. I have to click the web page and go back to the sidebar to scroll again. 2. It scrambles the bookmarks when I click one. 3. When I click one bookmark it opens some other one. </p><p>Basically it acts crazy. The one fix I have found is when it is acting up and I close and reopen the sidebar it starts working properly again for a while. Then the problems repeats until I close and reopen the sidebar. </p><p>Late 2011 13" MacBook Pro MacOS 10.13.6 </p>


created: 2021-02-19T09:00:15-08:00
updated: 2021-02-19T09:08:52-08:00
title: Zoom meetings
tags: windows-7;desktop;customize;firefox-850;firefox-8502;
product: firefox
topic: customize
locale: en-US
answers: 1393286;
creator: kathieparish
content:
<p>I am unable to use my microphone when on ZOOM as I am told that Firefox is preventing it.  I have tried the steps in 'how to  get Firefox to allow use of the microphone', but I do not get the drop down menu that clicking on the padlock ( suggested) offers. Some weeks ago, I an answer to get out of the browser, BUT ????  Make it simple, please. </p>


created: 2021-02-19T08:17:48-08:00
updated: 2021-02-19T08:55:46-08:00
title: when watching a video on YouTube, the message "you cannot play the video in this browser" appears
tags: windows-xp;desktop;other;firefox-520;
product: firefox
topic: other
locale: en-US
answers: 1393263;1393264;1393267;1393270;1393279;
creator: bopuc.kim
content:
<p>Please tell me how to fix the situation with online video playback on YouTube? (and on other sites the problem is the same) a message appears "you cannot play the video in this browser" when you click on the "more" link, the following message appears ... how to be maybe that in the settings, although I did not change anything? </p><p>operating system windows xp 32 browser mozila 52.5.2. </p>


created: 2021-02-19T08:03:50-08:00
updated: 2021-02-19T08:03:50-08:00
title: Las publicaciones de Twitter no se cargan bien
tags: desktop;websites;windows-81;firefox-850;
product: firefox
topic: websites
locale: es
creator: marceloexequiel97
content:
<p>Hola, este problema lo tengo desde hace mucho tiempo. Las publicaciones de Twitter que aparecen en algunas paginas aparecen así. No sucede siempre, solo en ciertas paginas, principalmente en <a href="https://www.genbeta.com" rel="nofollow">Genbeta</a> es donde siempre he notado este problema. Las capturas las saque de esta <a href="https://www.genbeta.com/actualidad/whatsapp-explicara-nuevo-banner-nueva-politica-privacidad-que-entra-vigor-15-mayo" rel="nofollow">noticia</a>, con los complementos desactivados y la protección contra rastreo deshabilitada, así que descarto que sea por eso, sino que es problema del navegador (en otros navegadores no me pasa esto). </p><p>Espero que me ayuden a resolver este problema ya que es muy molesto. Desde ya, muchas gracias. </p>


created: 2021-02-19T07:59:57-08:00
updated: 2021-02-19T08:47:34-08:00
title: Firefox extension
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1393272;
creator: ailsamason0005
content:
<p>I just tried to upload an extension on firefox of my site: <a href="https://minisection.com/best-baby-wear/" rel="nofollow">Best Baby Wear</a> <a href="https://minisection.com/best-baby-wear/" rel="nofollow">https://minisection.com/best-baby-wear/</a> but all the time it says manifest file missing. There's no such issue. Please help me in resolving this issue. </p>


created: 2021-02-19T07:35:54-08:00
updated: 2021-02-19T08:51:44-08:00
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393275;
creator: authorbrucewetterau
title:
how do I get rid of the g.d. auto delete question for email trash? The cancel button doesn't work and I don't want my trash emptied automatically.

content:
<p>During one of the update downloads, an annoying boxed query was added offering the option of automatically emptying the email trash folder. I do not want that option and have repeatedly clicked on either cancel or the red x. Nothing seems to work and this is very annoying. </p><p>I like to keep my inbox as clear as possible, but there have been a number of times when I've had to go back into the trash file to review a past email. I DO NOT want the auto delete function for my trash. PLEASE tell me how to get rid of the option. </p><pre> Bruce Wetterau </pre>


created: 2021-02-19T07:04:25-08:00
updated: 2021-02-19T11:53:30-08:00
title: Problem with: Restoring previous session
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1393276;1393290;1393293;1393295;1393302;1393324;1393334;
creator: Nuyu
content:
<p>I had so many problems with it, I went through downloading different "session save" add-ons, I know what solution you guys will give me, I've done most of the posts' instructions, this is more of a complaint post. </p><p>When Windows boots up and you had Firefox open before you shut down last time, it will open anew, automatically, with your previous session, but it's on the end of the list of things that launch on startup. </p><p>Forgetting you had it on and clicking the browser again, will open a new session with the home screen instead of the previous session, then when actual session Firefox launches it's a 50/50 whether it will be in home screen as well, or actually in your previous session. Now here is the fun part. If you close the new window with just the home tab, that will now become the latest session, so your previous one will be deleted. </p><p>How to get around that? Move your home tab into your session instead of closing the window, it works 100% of the time...  But can we, not start a new session if you close the home screen, or if you close just 1 tab it doesn't count as a different session. I dunno, just throwing ideas out there. </p><p>Hope this reaches those with the same issue, or people in positions to fix the issue, if anyone wants to use session saving add-ons, I took fancy to Tab Session Manager and Easy Session Manager, though not perfect, I don't advise for over 150 tabs. </p><p>I'll try to be as active on this thread as I can be, thanks for reading through! :&gt; </p>


created: 2021-02-19T07:01:19-08:00
updated: 2021-02-19T08:52:58-08:00
title: Slow Firefox and constantly getting the same error message
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393277;
creator: simon97
content:
<p>I have been a user of Firefox since 2003.  I have noticed that no matter what I do Firefox will lock up. I keep getting the "An error occurred during a connection to <a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a>. PR_END_OF_FILE_ERROR" message.  I have looked on your support pages to no avail. Firefox has become incredibly slow.  So slow that I cannot use it whenever I am able to get access. I am running Windows 10 and have the most up to date Firefox version. Also it is impossible to send an email to Mozilla - there is just no option to do so.  I always thought you were not like Microsoft but you are steadily getting that way. I have no issues with Edge and unfortunately I am being forced to use Edge as Firefox is either too slow or does not work at all. </p>


created: 2021-02-19T06:50:36-08:00
updated: 2021-02-19T06:50:36-08:00
title: I can't turn on the two authentication step
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: brandonwanhuansheng1234
content:
<p>The two authentication is not yet enabled but it say two authentication is enabled. I able to login one of the account but two authentication step is not yet there. I already repeated the step four time </p>


created: 2021-02-19T06:50:10-08:00
updated: 2021-02-19T10:04:36-08:00
title: Where are the separate reload and stop buttons gone? I want them back
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1393283;1393298;
creator: jerriy1
content:
<p>There used to be separate "reload" and "stop" buttons available that I can pick via "Customize" menu and put next to the address bar. The archived solution suggested here (<a href="https://support.mozilla.org/en-US/questions/1203285" rel="nofollow">https://support.mozilla.org/en-US/questions/1203285</a>) doesn't or does no longer work. Now what? I have the lastest version of firefox (85). </p>


created: 2021-02-19T06:02:25-08:00
updated: 2021-02-19T06:02:25-08:00
title: Avast AntiTrack Premium por AVAST Software
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: es
creator: alfredojoserodriguez174
content:
<p>Avast AntiTrack Premium por AVAST Software No me funciona en esta version y con cualquier navegador no hay ningun probelema a pesar de ser un programa pago.Explique el problema y no hacen nada para corregir esta version,nunca he tenido problemas antes.  </p><p><br> Avast AntiTrack Premium by AVAST Software It does not work for me in this version and with any browser there is no problem despite being a paid program. Explain the problem and they do nothing to correct this version, I have never had problems before. </p>


created: 2021-02-19T05:51:50-08:00
updated: 2021-02-19T05:51:50-08:00
title: Firefox hans and crashes when I try to share my screen in a Google Meet session
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
creator: hsgc1964
content:
<p>I use Firefox regularly with Google Meet and it worked fine but recently (a few weeks ago) it started hanging when I try to share my screen in a Google Meet session and, when I try to return to the session, Firefox simply crashes, freezes and gets irresponsive. </p><p>I am not sure, but I guess it started happening after last Firefox update. </p><p>I ran about:crashes and the crash seems not to be stored (my last crash happened in Feb/19/2021: </p><p>Report ID 	Date Crashed a5a56e65-ee4c-4a43-a84f-b419cd6a0bde 	2/18/2018, 7:48 PM 	 5f76ee4e-5fb2-42f7-9e35-e09bbf4d9ee4 	12/28/2017, 5:32 PM 	 Submitted Crash Reports Report ID 	Date Submitted bp-572a568f-fa0a-4e4c-b827-9124e0191014 	10/14/2019, 8:39 AM </p><p>I use version 85.0.2 </p>


created: 2021-02-19T05:35:46-08:00
updated: 2021-02-19T05:35:46-08:00
title: Breaking WebRTC video connection in Firefox Version 85
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: stefanMP
content:
<p>Does Firefox 85 contain any breaking changes regarding the WebRTC implementation or are there known issues with WebRTC video connections in this version? I am experiencing problems with a web application that uses WebRTC in combination with a Windows UWP app (client implementation for Microsoft HoloLens). With Firefox Version 84 the solution worked without problems. Starting with Firefox 85 the WebRTC connection can still be established, but the video connection breaks after 15-20 seconds. </p>


created: 2021-02-19T05:23:33-08:00
updated: 2021-02-19T11:50:14-08:00
title: Geri Bildirimin Kapatılması
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: tr
answers: 1393332;
creator: 22ece22
content:
<p>Kullanıcısını dinlemeyen yazılımlar da tarih olmaya başladılar.. İyi veya kötü veya küfür de eden kullanıcı zahmet edip iki satır yazıyorsa amin deyip adamı anlamak lazım.. Yok kaydol yuok şunu ver hatta e-Postan ne  SANA ne ben seni adam yerine koyup yazmışım.. İki dakkanı ayırığ kıçoını kaldırıp oku  Kendinizi sırça saraylarda korumak  size kaybettirir. Yarından itibaren açılış sayfamı da değiştireceğim.. </p>


created: 2021-02-19T04:21:18-08:00
updated: 2021-02-19T04:21:18-08:00
title: Bookmark Toolbar does not pickk up new bookmarks
tags: mac-os;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
creator: alastair.newson
content:
<p>hi, </p><p>I have a new install of firefox (78.7.1esr) on a new Apple Mac  (10.15.7 Catalina).  I used sync to sync bookmarks from an ubuntu install  (85.0.1) onto the Mac. </p><p>The bookmarks arrived.  They are visible on the <em>bookmarks toolbar,</em> <em>bookmarks menu</em>,  and <em>bookmarks / show all bookmarks</em>.   I can add new bookmarks using drag and drop, or by the bookmarks menu options.   These bookmarks can be seen in the <em>Bookmarks / Show All Bookmarks</em> menu.    But they do not appear in the bookmarks toolbar.   It's as if there are 2 sets both started from the same sync.    </p> <ul><li> Bookmarks added by drag and drop visible through the toolbar     </li><li> Those added with <em>add bookmark </em> or <em>show all bookmarks </em>within the toolbar folder do not appear on the toolbar. </li></ul> <p>I've now got what looks like 2 sets that are drifting out of sync on the same latptop. </p><p><br> thanks for any help. </p>


created: 2021-02-19T04:07:37-08:00
updated: 2021-02-19T04:07:37-08:00
title: Bookmarks and passwords after installing sync
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: marcoth
content:
<p>Hello, </p><p>I just installed Firefox Sync, and now I see that all my previously saved bookmarks and passwords have been deleted. I do see a folder in which these should be, but when I try to import the bookmarks it shows me an error (photo 1). Also trying to restore to previous dates shows errors (same result as photo 1). </p><p>So instead of importing them I try to do the long work around of putting them all back in place. However, when I try to bookmark webpages again, they are not shown in the bookmarks at the top of my browser (photo 2) or in the bookmarks when I open the menu (photo 3) </p><p>My question: How do I restore my old passwords and bookmarks? And how can I get bookmarks at the top of my screen again? </p><p>Thanks. </p>


created: 2021-02-19T01:58:24-08:00
updated: 2021-02-19T03:27:55-08:00
title: Annual survey that seems to come from Firefox with chance for prizes
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393226;1393237;
creator: clobban
content:
<p>Today, and before, about a year ago, I suddenly got a Firefox screen show up identifying itself as an annual survey. Confetti pouring down the screen.... The incentive was a *chance* to get a prize. So I proceeded cautiously and answered a few questions that seemed legit. Then, I won a prize... A Samsung Galaxy said to be valued at $1100 for $1. I was not on a page at https://easemastereight-15.life/....  Even more cautiously and suspicious moved forward using the click here, and it redirected to a different site, where of course they wanted a credit card to pay for the $1. At this point I bailed, especially because I was offered the same deal a year ago.  What I want to do now is to alert Mozilla about this, and after a lot of searching, this form was the only way I could find. If anyone knows how to route this to the people who should investigate this, please do it. Meanwhile we should all remember that if it looks too good to be true, it almost certainly is. </p>


created: 2021-02-19T00:57:46-08:00
updated: 2021-02-19T00:57:46-08:00
title: Fonts Installed in the System are Missing from the Custom Font Options
tags: desktop;customize;windows-10;firefox-850;firefox-8502;
product: firefox
topic: customize
locale: en-US
creator: dsrkafuu
content:
<p>Just a few days ago I was still using Firefox 84 where all fonts were displayed properly in the font select options. </p><p>After upgrading the browser to 85 (or 85.0.1/85.0.2 maybe), all fonts installed later in the system have disappeared from the selection list, and the selected option has become the default option. </p><p>Attachments: </p> <ul><li> Pic.1 - Fonts installed in system such as Inter(sans-serif), JetBrains Mono(monospace) </li><li> Pic.2 - Missing of these fonts in browser </li></ul> <p>System: </p> <ul><li> Version: Windows 10 20H2 19042.804 </li><li> Language: Simplified Chinese </li></ul>


created: 2021-02-19T00:54:18-08:00
updated: 2021-02-19T00:54:18-08:00
title: Is there a way to disable /dev/shm (shared memory) usage?
tags: mac-os;desktop;tips;firefox-850;
product: firefox
topic: tips
locale: en-US
creator: pprakash
content:
<p>Many function as a service solutions doesn't support /dev/shm hence it's impossible to run firefox on them even in <em>-headless</em> mode. Is there a way to disable the use of shm in Firefox? </p>


created: 2021-02-19T00:21:09-08:00
updated: 2021-02-19T03:13:58-08:00
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1393211;1393229;
creator: rick.whitelock
title:
Firefox keeps resetting itself on my macbook air M1 2020 each time I shut down or restart the macbook meaning I must sign into my Firefox account every time I do it

content:
<p>Firefox keeps resetting itself on my macbook air M1 2020 each time I shut down or restart the macbook meaning I must sign into my Firefox account every time I do it. </p>


created: 2021-02-18T23:12:24-08:00
updated: 2021-02-19T09:17:23-08:00
title: Firefox sign in page won't load
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1393232;1393254;1393273;1393288;
creator: choubey.prakhar55
content:
<p>I want to login into my firefox accounnt but whenever I try to open the site, it gets stuck on this page and I can't login. I have a freash installation of both, windows 10 version 1809 (OS Build 17763.529) and firefox version 85.0.2 (64-bit). It is crucial for me to sign in as I have some important links and bookmarks in my firefox account. I have already cleared all the cookies and enabled all of them and yet no luck.  PS : I have signed in, in my mobile device with the same account and it is working just fine. </p>


created: 2021-02-18T22:05:40-08:00
updated: 2021-02-18T22:05:40-08:00
title: Container tab moved out of container on restart
tags: desktop;tabs;windows-10;firefox-850;firefox-8502;
product: firefox
topic: tabs
locale: en-US
creator: neal.head
content:
<p>This was working perfectly on my old PC, but recently I built a new one and logged into Firefox and it pulled down my extensions and what not.. </p><p>What I am running into, is when I close Firefox and open it back up my tabs that were in containers do re-open but they are no longer in their respective container. I have to right click the tab and select "re-open in..." to get it back in the correct container. </p><p>I have tried restarting with add-ons disabled and it has the same result. Has anyone else experienced this? </p>


created: 2021-02-18T20:02:02-08:00
updated: 2021-02-19T09:02:02-08:00
title: bookmarks
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393233;1393282;
creator: tony_tulsa
content:
<p>some of my bookmarks switched to grey globe overnight and no longer work. they were not imported from any other internet browser and were working the night before. </p>


created: 2021-02-18T19:51:00-08:00
updated: 2021-02-18T22:41:03-08:00
title: Websites display mobile view on Desktop
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1393194;
creator: lbignell01
content:
<p>The browser on my MacBook Pro running Fiorefox 85.0.2  on Mojave 10.14.6 displays some webpages in mobile view. How do I change it back to desktop view. </p>


created: 2021-02-18T19:50:16-08:00
updated: 2021-02-18T23:11:27-08:00
title: AntiPwny shows FF process as infected by meterpreter.
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393176;1393179;1393184;1393189;1393198;
creator: xxxxx111111
content:
<p>By running an AntiPwny scan, the only process in the system that shows suspicious activity is FF. So i reinstalled FF with all addons disabled, the only addon i installed on top is LastPass. Ran the scan again, and the same thing happens. </p>


created: 2021-02-18T19:11:43-08:00
updated: 2021-02-18T19:30:48-08:00
title: Bookmark Toolbar drops down everytime I bookmark a site
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393169;1393170;1393171;
creator: thespiankyle550086
content:
<p>Its really annoying can someone please tell me what I have to do so when i bookmark a site again it does not drop down the bookmark toolbar </p><p>I sent an image showing the bookmark toolbar which appears every time i book mark a site i circled each bookmark in the tool bar with red, I circled the bookmark window purple all i want to appear is the bookmark windows asking me where would i like to store this bookmark i do not want the bookmark toolbar appearing every time i bookmark a site </p><p>it is very annoying please help! </p>


created: 2021-02-18T18:18:59-08:00
updated: 2021-02-19T06:06:15-08:00
title: Navagating all the benefits of Firefox.
tags: windows-7;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393251;
creator: calder1
content:
<p>Hi, </p><p>I'm a bit old and really need someone nearby to come show me how to navigate into your securities and other benefits, someone who really knows all this. Is that possible? I get confused by the complexities of everything you offer. </p><p>For example, I read something about Ad blocker which said it wants access to all my inforamation- does that mean they want all my bank numbers for trading stocks? That would seem ridiculous, no? </p><p>It would also be time to make a small donation to assist your existence. How? </p><p>Thank you, Doug Calder [phone number] and you have the rest. </p>


created: 2021-02-18T18:07:11-08:00
updated: 2021-02-18T18:07:11-08:00
title: No me sincroniza mis datos de mi anterior session de firefox sync
tags: windows-7;desktop;sync;firefox-850;firefox-8502;
product: firefox
topic: sync
locale: es
creator: jonattan_ha
content:
<p>sincronice anterior mente en mi ordenador, formatie el equipo intale de nuevo firefox me logie pero no se sincronizo normalmete , antes solo iniciaba session y apretaba sincronizar y me cargaban todos los datos guardados anteriormente pero ahora no cargo nada, esta desde cero, y no hay ningun lugar de soporte o ayuda, y los que has de preguntas frecuentes estan obsoletos desde el 2015 y siempre me redirigue ahi , que puedo hacer ? </p>


created: 2021-02-18T17:44:23-08:00
updated: 2021-02-18T19:08:10-08:00
title: Collections feature in desktop Firefox?
tags: linux;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393166;
creator: pb10
content:
<p>I use the Collections feature on Firefox mobile (Android, v85.1.3). </p><p>Is this feature available in any form in the desktop version? (I'm running v84.0.2 under Linux). </p><p>Can mobile collections be synced to the desktop? </p>


created: 2021-02-18T16:47:50-08:00
updated: 2021-02-18T17:04:30-08:00
content: <p><strong>bold text</strong> </p>
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393138;
creator: carolynmerrill
title:
My page I am on will really slow down, a yellow band comes accross the top and says another web page is slowing me down and would I like to stop it. I press stop, my page speeds up and then it happens again


created: 2021-02-18T16:19:17-08:00
updated: 2021-02-18T17:16:42-08:00
title: yahoo mail account Frontier ISP
tags: mac-os;desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1393142;
creator: kiuppa
content:
<p>my yahoo mail account is not optimized for firefox!  help  I hate chrome and safari </p><p>I was told that Yahoo does not optimize (I'm talking out of my hat here) for Firefox. </p><p>I do not want to use chrome or safari. </p><p>I LOVE firefox. </p><p>Apart from having to get a whole new email address  which means changing everything!  does anyone have any suggestions. </p><p>In other words I cannot get my Frontier account Yahoo mail on my new iMac. </p>


created: 2021-02-18T16:15:11-08:00
updated: 2021-02-18T22:44:09-08:00
title: firefox is not running on Windows 10 , require only compatible mode
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393195;
creator: reffertzy_a109f
content:
<p>The mozilla firefox stop working suddenly on Windows 10, i tried almost everything and i was not being able to fix it. What i did is : </p><p>1. Started firefox in safe mode  2. Uninstalled compeletely firefox and then tried to install it, on end of installation was getting the error the application was unable to start correctly (0xc000000d) 3. checked about:crashes is not possible because only allow you to write and nothing else happens if you press enter stays as it is </p><p>Somehow firefox installed and i am only able to start it on compatible mode, how can i fix the problem and see what it happens? </p><p>Running in compatible mode breaks the visual on full screen also. </p>


created: 2021-02-20T15:32:47-08:00
updated: 2021-02-20T15:35:26-08:00
title: Firefox hangs/freezes after 85 update.
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393592;
creator: info4851
content:
<p>Hi everyone, </p><p>After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes.  It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link).  I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window. </p><p>It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen.  It's never fully crashed and given me an error message.  I start up firefox again, restore the session and everything is back to where it was. </p><p>I've tried refreshing.  I've tried creating a new profile.  I've tried uninstalling and downloading 85 direct from mozilla.  Nothing seems to be working.  I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla. </p><p>I'm all ears (eyes?) for solutions! </p>


created: 2021-02-20T15:07:10-08:00
updated: 2021-02-20T15:07:10-08:00
title: I can't see my godaddy emails.
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: sandy_gregory
content:
<p>Hi: </p><p>My email with my Godaddy website has always worked until yesterday. Now what I get when I open my account is "Install Flash." I don't know how to do that . . . and I never had to do that before. Can someone explain what has happened and how I fix the problem? </p>


created: 2021-02-20T13:56:38-08:00
updated: 2021-02-20T14:49:11-08:00
title: Can I import Cliqz favorites and bookmarks?
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393581;
creator: sternhagenh
content:
<p>Is there a way to import 'CLIQZ' bookmarks? Cliqz has been discontinued and no longer supported. I have been using it for several years and want to import its bookmarks to Firefox so I don't have big job of replicating. Because Mozilla and Cliqz were affiliated I thought there might be some method to do this but can't find a way in Firefox help file. Is there a way to do this so I can go back to using Firefox? </p>


created: 2021-02-20T13:41:04-08:00
updated: 2021-02-20T13:41:04-08:00
title: Videos in my lessons will not play - hear the instructor but can't see anything
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: rjake6578
content:
<p>Videos will not play - can't hear the instructor but can't see anything just a black screen. It's on all the platforms I have. just started happening. </p>


created: 2021-02-20T13:20:23-08:00
updated: 2021-02-20T13:20:23-08:00
title: BSOD in Win 10, Unexpected Kernel Mode Trap, this stopped after uninstalling Firefox???
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: rumad
content:
<p>I was randomly getting the BSOD in Win 10 Pro 64b. Message said the error was "Unexpected Kernel Mode Trap". No external devices were connected, no new software had been installed, all drivers looked good. RAM was replaced (16GB). After looking at event viewer I saw that Firefox was running in all events. I uninstalled Firefox and it seems problem has stopped. Is this common, do I just need to re-install Firefox???? </p><p>Thanks, KL </p>


created: 2021-02-20T12:57:02-08:00
updated: 2021-02-20T12:57:02-08:00
title: How to fix video resolution in picture-in-picture mode?
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: warmailxx
content:
<p>When start picture-in-picture mode video starts in same resolution that set in player (for example 720p), but after 1-2 minutes resolution decrease to minimum available at current video(for example 240p).  How i can prevent this? </p>


created: 2021-02-20T12:55:23-08:00
updated: 2021-02-20T15:09:45-08:00
title: FF ESR 78.7.1 (32-bit) vs. FF 85.0.2 (64-bit) rejected by a site I need to use
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1393586;
creator: wgkoch
content:
<p>The ESR release is apparently behind an update, likely security oriented (the site ESR is rejected by is a Bank).  I've been told by the site that they test (essentially) Chrome...and go with THEIR updates, if it suits their purposes.  They suggested blowing away the ESR history (...cookies and all of it) and restarting ESR.  Afteer that didn't work, I'm presuming the fix the Bank wants is in FF 85.0.2 and not in 78.7.1 ESR.  But, I'm guessing. </p><p>I realize ESR stages ESR releases to follow FF so to allow testing ahead of FF auto update migrations.  It's one reason why I use ESR most of the time.  But, I think it would help if we could have some way to associate ESR's release cycles (Versions) to FF (Versions) with dates and expected.  Maybe it is somewhere.   </p><p>Q.  What is the relationship, if any, between the versions FF vs ESR?  Is ESR 78.7.1 = FF 78.7.1 or what? Q.  If not, what?  Where/What is the relationship and is the timing set or variable on progressions of ESR? </p><p>Thx wgk </p>


created: 2021-02-20T12:54:28-08:00
updated: 2021-02-20T12:54:28-08:00
title: Migrating FF to a new computer
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: jgberson
content:
<p>I will be moving my old 32 bit Win 10 OS to a new 64 bit SSD. How do I migrate bookmarks, prefs, etc to the new system? Anything special I need to do or know? </p><p>jgb </p>


created: 2021-02-20T12:42:28-08:00
updated: 2021-02-20T12:42:28-08:00
title: Firefox -noerrdialog alternative?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: wemcdade
content:
<p>I've looked for hours on this issue, to no avail. I'm currently working on a kiosk setup and would like to use FF if possible. One hurtle that keeps cropping up is the error message "Firefox closed unexpectedly while starting".  </p><p>Is there a way to disable this and any other dialogs that popup? </p>


created: 2021-02-20T12:20:37-08:00
updated: 2021-02-20T12:38:19-08:00
title: Firefox opens new tabs all the time
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1393567;
creator: jennifertessalara
content:
<p>Good evening the firefox browser is opening hundreds of tabs and can not be closed,I allready uninstalled the old browser and uploaded a new version but it has the same problem. What can I do ? Thanks for help! </p>


created: 2021-02-20T11:36:46-08:00
updated: 2021-02-20T13:14:08-08:00
title: can't open websites or login
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393558;1393566;1393568;1393570;1393573;
creator: hartwickpmrltd
content:
<p>I've tried to follow all of the suggestions as to fixing why Firefox won't open websites or login - none fixed the issue. </p><p>Thanks for any suggestions  Dianne </p>


created: 2021-02-20T11:34:15-08:00
updated: 2021-02-20T12:21:57-08:00
title: Error message
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393560;
creator: elamott
content:
<p>Receiving error (web page slowing down browser. This is locking up computer. How do I stop this? </p>


created: 2021-02-20T11:13:41-08:00
updated: 2021-02-20T12:45:28-08:00
tags: desktop;websites;needsinfo;mac-os-x-1010;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1393546;1393549;1393569;
creator: matthew.scott.jenkins
title:
IKEA website transitioned from flash based planning tools to an add-on tool it was working fine but now blank on Firefox Browser

content:
<p><a href="https://www.ikea.com/addon-app/storageone/pax/web/latest/?range=pax&amp;uiPlatform=web&amp;locale=en-US#/planner" rel="nofollow">https://www.ikea.com/addon-app/storageone/pax/web/latest/?range=pax&amp;uiPlatform=web&amp;locale=en-US#/planner</a> </p><p>It loads all the tools but the actual planning screen is blank.  Used to work trying to see if it's being blocked for security reasons. </p><p>Tried refreshing my browser and trouble shooting but no luck. </p>


created: 2021-02-20T11:04:27-08:00
updated: 2021-02-20T12:20:25-08:00
title: History not appearing in chronological order
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393559;
creator: Thore148
content:
<p>My history sidebar doesn't show my most recently visited websites even when sorted by "Last Visited". </p><p>If I start to type the name of the website, they do appear there (so they are being recorded in history). But it doesn't matter what sites I visit, the last visited links don't change. </p><p>Does anyone know what might be causing this? </p>


created: 2021-02-20T10:53:09-08:00
updated: 2021-02-20T12:26:55-08:00
title: Bookmarks didn't sync in new installation on a different windows computer.
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393562;
creator: ar2020
content:
<p>What a tragedy! </p><p>My notebook just crashed! But being an IT person, I was completely confident that everything being in the cloud! I have nothing to worry about! That was right except for Firefox! I logged in to my account turned on sync Password came back, my containers also came back! But bookmarks completely disappeared! NOTHING ABSOLUTELY NOTHING!! </p><p>I tried profile thing there was 2 profiles in the new installations! None have any bookmarks what a mess!! How did Firefox fail so miserably in such a basic thing! I'm speechless! </p><p>And what made things worse that there is absolutely no way to contact anyone at Firefox to ask, or at least to express how outragous and incompetent is not being able to retrieve bookmarks on a synced account! This stupid local or different installation concept!! Oh my god who came with such stupid idea! And why its only for bookmarks! </p><p>I'm sure there should be away, as my bookmarks also disappeared from all other devices mobile and desktops alltogether!! </p><p>Are there any smart solution for such very stupid premetive problem! As my bookmarks literally in hundreds!  </p><p>Laptop Hp Spectre x360 Windows 10 home. </p>


created: 2021-02-20T08:28:28-08:00
updated: 2021-02-20T08:58:29-08:00
title: Home page continues to reset to default
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1393504;1393508;
creator: al43
content:
<p>Every few days, my firefox homepage settings and options reset to factory defaults.  I normally have about 8 pages that open EVERY time i create a new window and its frustrating to have to manually re-add them to the homepage every few days.   Same thing with my toolbars - they reset every few days.  my default pdf viewer also changes every few days.  Bookmarks are still present - just the  </p><p>I use the 'options' , 'homepage', 'use current pages' to set these up.  I am running the latest version 85.0.1. I have seen other threads on this topic and so far none of those suggestions have helped.  </p><p>Please help. </p>


created: 2021-02-20T07:46:51-08:00
updated: 2021-02-20T09:03:10-08:00
title: Last closed tab reopens at start
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1393509;
creator: ffproblems
content:
<p>Hi community, when i have only one tab opened in Firefox i can click on the "close tab"-X or Ctrl+W. This action will close Firefox, but it won't close the tab. So when i start Firefox this last opened tab, which usually would be closed after clicking on the X, will open at start again. </p><p>This behavior drives me crazy. If i want to close Firefox with the only tab opened remaining until restart, i usually would click the red X of the Windows forms control elements. </p><p>Is there any option in "about:config" which really can close the last remaining tab, while also closing Firefox? </p><p>Thank you </p>


created: 2021-02-20T07:33:39-08:00
updated: 2021-02-20T09:18:05-08:00
title: clear history when firefox closes
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393517;
creator: r.zoo786md
content:
<p>I have selected 'use custom setting for history' option and checked last three option too. In setting of history setting I also ticked on 'browsing and downloading history'. So Firefox should clear my browsers history when I close it. but it doesn't. Please help me with this. I am using latest version of Firefox on windows10 if this does matter. </p>


created: 2021-02-20T07:23:03-08:00
updated: 2021-02-20T12:57:50-08:00
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393505;1393515;1393518;1393544;1393547;1393552;1393565;1393572;
creator: Jimceez
title:
Accees Denied: You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

content:
<p>I'm getting this error message on a site I have visited for 10 years without a problem.  Last week this error message came up.  Its for a financial website.  I have been able to reach the same website through Safari and Opera so its a Firefox issue. </p><p>Access Denied You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca </p>


created: 2021-02-20T07:11:34-08:00
updated: 2021-02-20T11:08:08-08:00
title: desktop to applications folder in Hardrive
tags: mac-os;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393542;
creator: hackernyt
content:
<p>When I move the firefox application from my desktop to the application folder in my Mac hard drive I lose all my bookmarks. </p>


created: 2021-02-20T07:06:32-08:00
updated: 2021-02-20T12:09:45-08:00
title: Help information outdated? Deleting single entry of automatically shown form data
tags: desktop;privacy-and-security_1;windows-10;firefox-850;firefox-8502;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393553;
creator: stormyday1986
content:
<p>Hello,  </p><p>I usually had no problems deleting a single form entry that was once saved. As described here: <a href="https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms#w_deleting-individual-form-entries" rel="nofollow">https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms#w_deleting-individual-form-entries</a> </p><p>But now this doesn't work anymore. I can't delete the form entry. Nothing happens when I follow the instruction. I tried it on two different laptops. Right now I'm using Firefox 85.0.2 (64-Bit). Is this a known issue of my Firefox version or has the method changed? </p><p>Thank you in advance! M. </p>


created: 2021-02-20T06:47:03-08:00
updated: 2021-02-20T08:57:15-08:00
title: Bookmarks problem
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393506;
creator: Bellante
content:
<p>I have a problem not ble to add or remove bookmarks so I refrshed firefox hoping tht wouls fix the problem but it hasn't, still can't add or remove bookmarks so what's next. James Geddie </p>


created: 2021-02-20T05:49:35-08:00
updated: 2021-02-20T12:11:05-08:00
title: You mean one must sync Firefox on other devices
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1393502;1393555;
creator: irma.ridback
content:
<p>I do not intend to sync Firefox on my phone or iPad. My computer is the best and only place where I use Firefox. It seems completely unneccessary for you to keep sending me notices about that as if I were a totally new user every time I log in on my Firefox. I prefer using Firefox, my guide on Internet, and I use it all day. I have already insured you I have the latest version.  Is that okay for you too? /Irma Ridbäck now 80 yrs! </p>


created: 2021-02-20T05:08:58-08:00
updated: 2021-02-20T12:12:56-08:00
title: i do not see any url link.
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393507;1393556;
creator: michael.salting
content:
<p>I do not see any url link, bad. <a href="http://goo.gl/pKis5g?utm_campaign=essentials+for+new+contributors+here&amp;utm_source=new-training&amp;utm_medium=email" rel="nofollow">http://goo.gl/pKis5g?utm_campaign=essentials+for+new+contributors+here&amp;utm_source=new-training&amp;utm_medium=email</a> </p>


created: 2021-02-20T04:58:59-08:00
updated: 2021-02-20T04:58:59-08:00
title: Address Autofill does not fill in the address line for most sites
tags: windows-7;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: FFBrowserBoy
content:
<p>Address autofill simply does not fill in the street address line for nearly every site - all other lines are properly autofilled (First/Last name, city, state (works even withsome  drop downs), phone, etc) </p><p>I've even created fake addresses with one or two lines of street address info, and it just never fills in the actual street address lines on sites (whether they have one or two street address lines etc). </p><p>What gives? </p>


created: 2021-02-20T03:30:49-08:00
updated: 2021-02-20T03:30:49-08:00
title: Paste (CTRL+V) in Firefox on macos does not work but CTRL+C does
tags: mac-os;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: lesterguerzon
content:
<p>Hi! </p><p>I am on macOS Catalina and am trying to change the copy-paste combination on my keyboard from Command+C and Command+V to Control+C and Control+V, respectively. </p><p>Under Settings &gt; Keyboard &gt; Shortcuts &gt; App Shortcuts, I already have a copy-paste setting for 'All Applications', and it works on ALL applications I tested with (Google Chrome, Safari, Telegram, terminal emulators, etc.), EXCEPT on Firefox. </p><p>So then I tried to add a custom setting for Firefox.app. Copy works: I can CTRL+C in a firefox page and CTRL+V on another app. BUT CTRL+V does not work in Firefox itself -- the previous shortcut Command+V is what still works. </p><p>What should I do so that: </p> <ol><li> Numbered list itemFirefox will use the app shortcuts for 'All Applications' instead of having its own configuration (less important) </li><li> Bulleted list itemCTRL+V would work on Firefox? (more important) </li></ol> <p>My Firefox version is 85.0.2 </p><p>Thanks in advance. </p><p>++ </p><p>Edit, additional info: </p><p>I followed the list of valid command names at <a href="https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly?redirectslug=Keyboard+shortcuts&amp;redirectlocale=en-US#w_bookmarks" rel="nofollow">https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly?redirectslug=Keyboard+shortcuts&amp;redirectlocale=en-US#w_bookmarks</a>. Adding some of them to 'App Shortcut' works (such as New Tab, Close Tab, and Bookmark This Page), and some of them don't (such as Find in This Page and Find in This Page). </p>


created: 2021-02-20T02:43:05-08:00
updated: 2021-02-20T02:43:05-08:00
title: browing
tags: windows-7;desktop;websites;beta;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: s.sathish60
content:
<p>Browser not Supported × Warning! IE/FireFox browser is not supported. <a href="https://jrchcmap.onlineregistrationform.org/MHCTM/browserPage.jsp" rel="nofollow">https://jrchcmap.onlineregistrationform.org/MHCTM/browserPage.jsp</a> </p>


created: 2021-02-20T01:39:11-08:00
updated: 2021-02-20T05:05:23-08:00
title: Viewing History
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393473;1393479;1393486;1393487;
creator: brianzero
content:
<p>Hello I am wanting to view history on a specific date.  I can't seem to able to do that.  If it is possible can you enlighten me please.  Thank you </p>


created: 2021-02-20T00:20:04-08:00
updated: 2021-02-20T00:20:04-08:00
title: Keyboard not staying open on touchscreen, using Windows 10
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: wtconline
content:
<p>I recently set Firefox as my default, having used Edge previously.  I am having a problem typing on my touchscreen as the keyboard does not stay open as I attempt to type in tablet mode. </p>


created: 2021-02-20T00:02:09-08:00
updated: 2021-02-20T09:03:29-08:00
title: firefox refresh
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1393474;1393510;
creator: david.d.forman
content:
<p>I just did the refresh to Firefox on my Mac, the program would not load any websites. I moved the app to trash, did a fresh install, no improvement. Help!   Thanks. </p>


created: 2021-02-19T23:59:36-08:00
updated: 2021-02-19T23:59:36-08:00
title: bad font rendering on certain websites since a few weeks
tags: desktop;websites;windows-10;firefox-780;
product: firefox
topic: websites
locale: en-US
creator: ffsync5
content:
<p>I am on FF 78.7.1esr on windows 10 and since a few weeks the fonts on some websites look bad as shown in the uploaded images.  Even the text box where I am typing in this question right now does not show a clear font. I have not installed any new FF extension recently but there have been windows updates. </p><p>I did find some rather old information about blurry fonts related to shockwave flash content and I disabled the option to "Block dangerous and intrusive Flash content" but this did not really solve the issue. (I still need flash for learning content so I did not uninstall it but created a mms.cfg file as recommended by adobe). </p><p>Have there been recent changes to FF font rendering? I did not see the problem before January 2021. </p>


created: 2021-02-19T23:55:27-08:00
updated: 2021-02-20T12:05:29-08:00
title: the esr is support all npapi, or that just support npapi for flash?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1393501;1393550;
creator: 240225402
content:
<p>“Firefox Extended Support Release or Rapid Release” is support all npapi, or that just support npapi for flash? is esr open source? </p>


created: 2021-02-19T23:42:49-08:00
updated: 2021-02-20T10:21:10-08:00
title: Open link in new tab
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1393531;
creator: rgh-hh
content:
<p>I have a new Windows 10.0 Pro computer and installed lates version of fire fox. Now I try to implement automatic "open link in new tab" as I had in my previous PC. My internet search was unsatisfactory. The only solution I founf was to right click the link and use the option "open link in new tab". This works but is cumbersome compared to the old version. I also found some help to change certain values in "about:config" from false to true. But they did not work. Does the new version of firefox block the desired adjustment? </p>


created: 2021-02-19T23:32:18-08:00
updated: 2021-02-20T12:07:44-08:00
title: Stop dark themes from inverting highlighted text colors
tags: windows-7;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393522;1393543;1393551;
creator: ismurfyou2
content:
<p>Default highlighted text is white on a blue background, but dark themes on Youtube, Twitter, etc seem to be inverting that to blue text on a white background in Firefox. </p><p>I'm not sure if I missed a setting somewhere, I've tried manually setting background and foreground colors for selected text, but it's still being inverted. </p>


created: 2021-02-19T23:31:44-08:00
updated: 2021-02-19T23:31:44-08:00
title: Picture-in-picture for fullscreen image.
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: DimmKG
content:
<p>In Firefox Mobile you can insert images into a floating window if you enter to full screen mode and then press Home button. Can I do that in desktop browser?  It may be useful for watching presentations from the BigBlueButton. </p>


created: 2021-02-19T22:49:53-08:00
updated: 2021-02-19T22:49:53-08:00
title: Iphone Hotspot very slow .
tags: desktop;other;windows-10;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: sazabizc
content:
<p>So after the wonderful weather the east coast has got over the past few days. Internet is out with no eta when it will be fixed. So I have to use apple hotspot. Ive noticed on firefox I only get up to 2.5 mbps download speeds. If I do a speed test it shows 36 to 44 mbps . Booted onto my old ssd drive with the same version of windows ten and as far as I know firefox. Firefox works fine on that drive. Ive also found out microsoft edge also works fine on my main m.2 ssd . I have no idea why firefox would be so slow, its like its limiting my speeds . But I checked and the throttling is turned off. I tried to uninstall firefox and reinstall didn't help.  </p><p>I have no idea why speed <a href="http://test.net" rel="nofollow">test.net</a> shows im getting 40+ mbps and youtube videos or just surfing the web is stuck at 2.5 mbps. any help or ideas would be great. Thanks. </p>


created: 2021-02-19T21:50:01-08:00
updated: 2021-02-19T21:50:01-08:00
title: recently updated versions have memory leak problem
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: heighgun
content:
<p>see screenshot in attachments, looks like webpage which have lots of network activities cause the problem as the red arrow point from the second image show, one is <a href="http://feixiaohao.com" rel="nofollow">feixiaohao.com</a> and another is <a href="https://www.jinse.com/lives#top" rel="nofollow">https://www.jinse.com/lives#top</a> </p>


created: 2021-02-19T20:22:03-08:00
updated: 2021-02-19T20:22:03-08:00
title: Tech Help
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: Cooldragonhd
content:
<p>Should I use a ad blocker if so would is a trusted ad blocker and should I use privacy badger and https with also a ad blocker let me know please. </p>


created: 2021-02-19T20:04:56-08:00
updated: 2021-02-19T22:02:24-08:00
title: I cannot zoom. It stopped working.
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393464;
creator: roxanaandarauft
content:
<p>Hello. I had asked a question about zooming only text. Since that is how it had always been. But it suddenly changed. This was my question: <a href="https://support.mozilla.org/en-US/questions/1326245" rel="nofollow">https://support.mozilla.org/en-US/questions/1326245</a> Somebody helped me out and it worked. It has stopped working completely now though. Like, right the next day after it worked, it stopped working but completely, so now I cannot zoom at all :( Can anyone please help me. Thank you so much </p>


created: 2021-02-19T20:03:32-08:00
updated: 2021-02-20T09:10:25-08:00
title: Can someone please help me with the SEND TO DEVICE feature?
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
answers: 1393513;
creator: nelltull
content:
<p>Just made a brand new firefox account.  want to sync to my phone, to easily send websites to my phone.  signed in on both desktop and android and both are synced.  on my phone, everything works great and i can see all my open PC tabs.  Then, the erroe happens. </p><p>On my desktop, when i right click on tab, and select "send to device", it says "no devices connected".  This message is incorrect.  on the desktip, when i go to my forefox account settings, it conforms my phone is indeed connected. </p><p>Why can i not send to device? </p>


created: 2021-02-19T18:16:23-08:00
updated: 2021-02-19T18:16:23-08:00
title: Ad blocker
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: Cooldragonhd
content:
<p>Should I use a ad blocker if so would is a trusted ad blocker  and should I use privacy badger and https with also a ad blocker let me know please. </p>


created: 2021-02-19T18:06:56-08:00
updated: 2021-02-20T14:03:04-08:00
title: Change default bookmark location to "other" instead of most recently used folder
tags: linux;desktop;customize;firefox-850;firefox-8501;
product: firefox
topic: customize
locale: en-US
answers: 1393489;1393520;1393577;
creator: reginakbuhl
content:
<p>Is there a way that I can change this setting in config rather than downloading an add-on? This changed with the most recent Firefox update for me (I'm currently on 85.0.1. for Ubuntu). Currently, the default save behavior is for bookmarks to save to the most recent folder you've picked. My preferred behavior would be for all bookmarks to save to "Other bookmarks" until I can file them away later. </p>


created: 2021-02-19T17:49:05-08:00
updated: 2021-02-19T17:49:05-08:00
title: Open external link in tab only when the window is on the same virtual desktop
tags: linux;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: yyc1992
content:
<p>For controlling the behavior when openning an external link (from a different program) there is `browser.link.open_newwindow.override.external`. It can be configured to always open a new window, or always open a new tab in the last active window. </p><p>However, I use multiple virtual desktops on linux and when I open a link (from anywhere, really), I'd like it to be opened on the current virtual desktop but also in an existing window if there is one. It should almost be as if the firefox on each virtual desktop behaves independently for this purpose though I don't think actually doing that (one firefox instance per virtual desktop) would be a solution since I do need to move tabs/windows around fairly often as well. </p><p>Is there a way to do that with some settings? </p>


created: 2021-02-19T17:35:10-08:00
updated: 2021-02-19T17:35:10-08:00
title: Problem about Thai language in google doc
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: smashsarun
content:
<p>Hi, I have a big problem when using google docs in Firefox. Thai language doesn't have a space between word and when I'm using it in google docs it will strangely cut newlines cut the the word to new line as the first image. Different from Firefox, MS Edge or chrome cut the word correctly and appropriately. It happen with firefox for a long time. I think this is the things that made many Thai doesn't use firefox. please fix. </p><p>Thanks </p>


created: 2021-02-19T16:52:22-08:00
updated: 2021-02-20T14:02:50-08:00
title: IRS DENIES ACCESS TO THEIR REFUND STATUS SITE
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393447;1393576;
creator: firefoxwag
content:
<p>Reviewed "Sheribee" earlier issue which apparently involved a VPN.  I do not have a VPN but have tried several times in the past week to access IRS refund status site without success.  I can get into <a href="http://irs.gov" rel="nofollow">irs.gov</a>, but am unsuccessful in accessing the refund status site after entering required input data. The issue has occurred only this past week. </p><p>I'm unaware of IRS issues causing this problem. </p><p>Have not had this issue on any other sites; and I have successful retrieved data in prior years. </p><p>I am not saving any sign on protocols with the irs or any other sites. </p><p>Running Windows 10.  Thanks for any help.  BTW I did get refund information using the telephone, but I want to ensure there's not a hidden conflict of some sort with FireFox. Thanks for any help. </p>


created: 2021-02-19T16:14:23-08:00
updated: 2021-02-19T16:14:23-08:00
title: Apply toolbar density to bookmarks menu
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: gordol
content:
<p>I'm not looking for direct assistance, this is feedback. The feedback submission from within the browser is disabled by Mozilla. </p><p>When I have FF (85.0.2 x64, Win10) set to use a toolbar density of "Touch", this works for the toolbars themselves, but not the Bookmarks menu.  See the attached screenshot. You can see that the toolbar elements are nicely spaced to make it easier for fingers and finger-simulating stilii, but the bookmarks menu is still densely packed. </p><p>The feedback is to have the toolbar spacing apply to the bookmarks menu too. </p>


created: 2021-02-21T15:13:36-08:00
updated: 2021-02-21T15:13:36-08:00
title: POST requests between containers
tags: mac-os;desktop;websites;beta;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: emmettwasik
content:
<p>Is there some way to pass POST data when navigating between containers? As someone who uses searX as their search engine, which uses POST requests to perform searches, it is <em>very</em> inconvenient that I cannot make searches when the site that I'm searching from is in one container and the search engine I'm using is set to open in a different container, as the data containing my search request does not actually get passed. </p>


created: 2021-02-21T13:52:38-08:00
updated: 2021-02-21T13:52:38-08:00
title: Firefox'un beni çıldırtan ram kullanımı.
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: tr
creator: senelferhat
content:
<p>Sadece Mozilla'nın sitesi açıkken <strong>300</strong>mb ram yiyor Nightly'i denemeyi düşünüyorum. Olmassa başka bir tarayıcıya geçmek zorunda kalmak istemiyorum. Resimde açıkca fark gözüküyor. </p>


created: 2021-02-21T13:47:45-08:00
updated: 2021-02-21T15:39:51-08:00
title: *.epub files downloaded become *.php files
tags: linux;desktop;other;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
answers: 1393749;1393756;1393767;
creator: gbc723
content:
<p>My Firefox downloads/converts  *.epub files from <a href="http://fadedpage.com" rel="nofollow">fadedpage.com</a> as *.php files, yet it downloads *.epub files from Project Gutenberg perfectly well.   If I use Brave to download the same *.epub files from <a href="http://fadedpage.com" rel="nofollow">fadedpage.com</a> they download correctly as *.epub files.   </p><p>What is wrong? </p><p>Using MX-Linux  1.0  and Firefox 85.0.2  </p><pre>                                                                     Thankyou                                                                      xxxxxx@xxxxxx.xxx.xx </pre>


created: 2021-02-21T13:24:22-08:00
updated: 2021-02-21T15:41:54-08:00
title: When cache passes 400, Firefox slows down
tags: mac-os;desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393765;1393769;
creator: tallard
content:
<p>Firefox always up-to-date MacBook Air (125 TB mem) always up-to-date (5 yrs old, otherwise working perfectly). Mostly browsing social media, blogs, newspaper articles. (video streaming causes no cache problems and are generally unaffected by slow Firefox performance) </p><p>If I'm not working and doing many hours of browsing daily, I have to clear my cache 5-6 times a day, after every couple of hours. In the older Firefox, this was easier because "cache" and "cookies" were separate actions, so in three clicks (preferences, cache, clear) I could be browsing again. But in recent versions, the clear cache is now a longer process (preferences, privacy, cache, uncheck cookies, clear), then I can get back to browsing. (This seems to be a trend with a lot of new software engineers, making steps longer instead of shorter, mind boggling.) </p><p>I've already read some "answers" here that claim that clearing the cache "should" not improve performance. This is silly. Thousands of us are constantly forced to manually clear our cache to  be able to use Firefox. It's tiring, and gaslighty, but I continue with Firefox because I believe in the community principles of Firefox, but instead of improvements, every update just brings more and more dysfunction). Firefox's cache not self-managing is such a huge problem that there's a dozen extensions for cache clearing, but since my last Firefox reset, I can no longer find the one I liked, and the new cache clearing extensions don't perform so well, so it's back to preferences-manual-cache clear.  </p><p>Symptoms: -Page loads slow or stall -Twitter feed bounces to top of page (even with accessibility-Reduce Motion-setting) -Facebook group members list page bounces to top -Facebook post history browsing slows to a crawl (made worse by fb having removed its time selection tools, so now to see a historical post, we must scroll, scroll, scroll, scroll, and Firefox eventually just stalls out) -Logins fail That's when I head over to my cache, see it's above 400 or sometimes above 500, un-click cookies (which I sometimes delete too, any time the cookies are over 100, even though I'm set to minimal cookie retention, I delete all cookies older than a week), CLEAR CACHE, then Firefox performs correctly... for a couple of hours anyway.  </p><p>In theory, Firefox cache is supposed to "self-clean" of the old stuff? but I have not seen that in practice. Since this is a problem for so many people, why doesn't Firefox create an easy button to clear only the content we want, instead of total wipe? (I also reset my Firefox entirely 3-4 times a year, but I hate doing this as so many preferences get lost) </p>


created: 2021-02-21T12:30:49-08:00
updated: 2021-02-21T12:30:49-08:00
title: How can I get rid of an annoying icon?
tags: desktop;tabs;windows-81;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: catlovercs
content:
<p>The icon for MyPointSaver keeps showing up in new tabs after I try dismissing the icon and erasing it from the browser's history. How can I make that icon go away? </p>


created: 2021-02-21T12:23:41-08:00
updated: 2021-02-21T12:23:41-08:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: kurz2
title:
Firefox only loads the (standard) start page. All other pages end up in endless loading. Tried disabling add ons, new installation, search for malware - no success.

content:
<p>I tried to disable all add ons, new installation, search for malware - no success. Any ideas ?  I am using Windows 10, no proxy, Newest Firefox installation </p>


created: 2021-02-21T12:01:48-08:00
updated: 2021-02-21T12:01:48-08:00
title: Youtube previews are not loading
tags: desktop;websites;windows-10;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
creator: avasenko93
content:
<p>Hello, I've encountered a problem, when loading Youtube site, video previews are not loading. Tried to remove and disable all the add-ons in my browser, including ad blocker, but nothing helped. I also cleaned the cache and browser cookies. Can you please tell me how to solve this problem? </p>


created: 2021-02-21T11:10:09-08:00
updated: 2021-02-21T11:10:09-08:00
title: Firefox keeps randomly resetting
tags: mac-os;desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: dicicc
content:
<p>Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last session is never available when this happens even though I have that selected and checked and it does work when I manually close out windows and tabs myself so i know that preference is selected. My search engine preferences are always reset and have to restore defaults as well.  Mac os Big Sur 11.2   </p><p>Thanks to anyone who can help me solve this sudden mystery. Long time user of firefox on macbook pro and mac towers.  </p><p>Ronnie DiCicco </p>


created: 2021-02-21T11:06:50-08:00
updated: 2021-02-21T11:06:50-08:00
content: <p>I would like someone to direct me as to how to get the VPN up and running. Thanks!!! </p>
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: cedar4th
title:
Downloaded Mozilla VPN and it shows it is in the system but I do not understand how to to get it to work.


created: 2021-02-21T10:53:26-08:00
updated: 2021-02-21T10:53:26-08:00
title: Is there a ui.submenuDelay style config option for dragging bookmarks in the boomarks toolbar?
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: b16
content:
<p>I use the Bookmarks Toolbar for all of my desktop bookmarks.  I frequently create new bookmarks or refile bookmarks by dragging them and dropping them into the appropriate subfolder in the toolbar.  While navigating through multiple layers of bookmark subfolders, I often accidentally slide the new bookmark a few pixels above or to the side of the submenu, briefly hovering over the browser window surrounding the expanded menus.  After a fraction of a second, all of the submenus collapse and I have to start over. </p><p>Is there any ui tweak available to insert a delay into this submenu collapse?  I have already tried changing ui.submenuDelay and ui.click_hold_context_menus.delay, but neither of those had any effect on this issue. </p>


created: 2021-02-21T10:31:25-08:00
updated: 2021-02-21T14:13:22-08:00
title: Page zoom settings not saved.
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393751;
creator: rafikiphoto
content:
<p>Each time I start FF 85.0.2 I must reset each web page custom zoom setting as they are not saved from the previous session. I have carried out a refresh to no avail. I have reinstalled FF without any improvement and History is set to 'remember'. I set some zoom levels whilst in safe mode and restarted but no better. What can I do to fix this problem? </p>


created: 2021-02-21T10:22:59-08:00
updated: 2021-02-21T10:22:59-08:00
title: Amazon.com site displaying "problem loading page"
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: eladamick
content:
<p>Hello. I have just had Best Buy's Geek Squad complete some work on my PC. Now I cannot access my <a href="http://Amazon.com" rel="nofollow">Amazon.com</a> site, even though I have added it to my Kaspersky account. Firefox keeps displaying a "problem loading page" error. I am an Amazon customer. I also have NordVpn. How do I fix this, please? Thank you for any help that you can give. </p>


created: 2021-02-21T10:13:56-08:00
updated: 2021-02-21T10:13:56-08:00
title: having issues with JavaScript
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: philip.g.gentile
content:
<p>I am having issues with Firefox browser on my university website. When I do a search in the ebsco library and I try to advance to the second page of the results nothing happens. When I try to modify the search terms it returns me to the original search terms. Also, in the classroom portal called Brightspace I am unable to see embedded video clips.  </p><p>These issues never occurred in the past versions. These issues do not occur when I use Chrome. </p>


created: 2021-02-21T09:52:41-08:00
updated: 2021-02-21T11:08:50-08:00
title: Outlook
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393722;1393729;
creator: kflorup
content:
<p>When I click the "view it in a web browser" link in an Outlook email, it opens in Internet Explorer rather than Firefox.  How can I fix this? </p>


created: 2021-02-21T09:17:42-08:00
updated: 2021-02-21T09:28:25-08:00
content: <p><strong>bold text</strong> </p>
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393701;
creator: antore69antorale
title:
VIRUS / MALWARE protection While Random Browsing of MATURE EXPLICIT Sites --- DISABLE SAFE SEARCH (OFF) MODE WHEN MICROSOFT REAL TIME VIRUS PROTECTION AND WINDOWS DEFFENDER FIREWALL IS ALSO REMAINED OFF


created: 2021-02-21T09:02:04-08:00
updated: 2021-02-21T09:32:35-08:00
title: Error página en blanco
tags: windows-7;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393702;
creator: ilienperez73
content:
<p>Buenos dias cuando entro a un sitio <a href="https://virtual.crefal.org" rel="nofollow">https://virtual.crefal.org</a> me pone que cargó la página pero aparece en blanco. Ya aplique las sugerencias de limpiar historial y cache, aplicar configuración en fuente de windows y no resuelvo el problema. Agradecería mucho su ayuda. </p>


created: 2021-02-21T08:41:37-08:00
updated: 2021-02-21T09:35:24-08:00
title: Old profile somehow not saved when got new computer
tags: mac-os;desktop;download-and-install_1;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1393703;
creator: hopedare9
content:
<p>Hi. I am on a brand new MacBook Pro with no access to my old one, and am unable to access my old Firefox boomarks. I didn't make a back up of my Firefox bookmarks and no matter what profile I try to recreate on Firefox, can't access them.  </p><p>Do you know if I have any options for recovering my old bookmarks? Firefox says it automatically creates backups of profiles, but I don't understand how to activate or access these. </p><p>I cannot tell anything about my old Firefox profile from loading about:profiles page.  </p><p>Thank you, Anna </p>


created: 2021-02-21T08:07:57-08:00
updated: 2021-02-21T14:40:55-08:00
title: Where did Page Setup / Margins & Header/Footer go?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393704;1393730;1393743;1393761;
creator: sludge7051-x
content:
<p>I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in:  about:config . . . keyword "footer" . . . there, I would have to change it for 5 different ways of printing (to printers or to PDF) </p><p>I need to get rid of printing the URL in the footer - many times, it's too long, and I don't need it. </p><p>Where did the Page Setup option go? </p><p>I see in the current Print Options, you have to go to - More Settings / Margin / Custom - to see those. Why would they put this so many levels down? </p><p>It used to be: File / Page Setup / Margins &amp; Header/Footer . . . "Customize" Headers &amp; Footers: </p><p>Option 1 (left) . . . there are two leading spaces: </p><pre> &gt; &gt; &amp;T  &gt; &gt; &amp;U . . . &amp;D . . . &amp;PT </pre> <p>Option 2 (left) . . . get rid of the "&gt;"s, and just have the two leading spaces: </p><pre> &amp;T  &amp;U . . . &amp;D . . . &amp;PT </pre>


created: 2021-02-21T07:37:16-08:00
updated: 2021-02-21T09:45:01-08:00
title: Google search engine
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393707;
creator: boongsong
content:
<p>Just curious as to why you have Google as your default search engine. Google, from my understanding, is not the most friendly entity for users because they are just like many social media sites that invade users privacy for nefarious purposes. I have refrained from using Google and have went with Bing. Don't particularly care for any of the main stream search engines. Is there any specific reason why Google is used and not some other search engine that isn't interested in violating your privacy? </p>


created: 2021-02-21T06:45:00-08:00
updated: 2021-02-21T06:45:00-08:00
title: Download Firefox adds another file extension
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: brzlbrmpf
content:
<p>I got a new computer (Windows 10; my old one still had Windows 7), I have the same Firefox Version 85.0.2 (64 bit), and the same options (transferred with my account) yet firefox behaves differently when downloading.  In this case when I download a .dlc file (a text file) firefox ADDS the file extension .txt, in consequence jdownloader2 doesn't open it automatically. Under Windows 7 firefox does no such thing. How can I change this behavior in firefox (under Windows 10 only?)? </p>


created: 2021-02-21T05:42:57-08:00
updated: 2021-02-21T09:50:36-08:00
title: Windows load slowly
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393716;
creator: stevenconner
content:
<p>I loaded Firefox onto a new Win10 laptop yesterday and made it the default browser (against the "recommended" Edge). Today some websites are loading very slowly (e.g. PCMag home page takes 30 seconds to load). Some https sites load normally and others are slow. I refreshed Firefox, did not fix it. Is there something I can do? </p>


created: 2021-02-21T05:34:57-08:00
updated: 2021-02-21T14:40:01-08:00
title: want to open webpages from gmail with fire fox
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393717;1393752;1393753;1393760;
creator: wldproj
content:
<p>When When i Click a link in my Gmail it opens with MS Edge I want it to open with firefox. can someone give me step by step instructions on how to accomplish this. my default browser is Fire fox </p>


created: 2021-02-21T04:11:09-08:00
updated: 2021-02-21T04:11:09-08:00
title: Amazon Search Prompt: from .co.uk to .it?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: maurocella
content:
<p>Hi everybody. For reasons I don't fully understand the Amazon search prompt on my copy of Firefox is for <a href="http://amazon.co.uk" rel="nofollow">amazon.co.uk</a>. I'd like to keep the search prompt but would much prefer to have my local website (<a href="http://amazon.it" rel="nofollow">amazon.it</a>). I've fiddled a bit with settings but cannot find an option to modify the extension: is this possible? </p><p>Thanks. </p>


created: 2021-02-21T03:32:08-08:00
updated: 2021-02-21T03:32:08-08:00
title: updates
tags: mac-os;desktop;other;firefox-830;
product: firefox
topic: other
locale: en-US
creator: bialystockmax
content:
<p>OK, I've selected automatic updates for Firefox. MacBook Air. So, I need to restart in order for the update to INSTALL. I can't just close and re-open Firefox to get the update. After I restarted, Youtube would not play. AGAIN. This happens with EVERY update. So, following instructions from an entry on the web, I erased my history. OK, now Youtube plays. But I notice I've lost my bookmarks in the process. I've mentioned this before. What's the secret to getting you experts to pay attention to this annoying, recurring thing? I would not have lost my bookmarks if I did not have to erase my history. Why can't updates be provided that will allow me to play youtube and KEEP my bookmarks--- like on every other day??? Thank you. </p>


created: 2021-02-21T03:19:37-08:00
updated: 2021-02-21T03:19:37-08:00
title: Firefox isn't syncing properly
tags: linux;desktop;sync;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: ciwan1859
content:
<p>Hello </p><p>Should Firefox be syncing between installations on different platforms? </p><p>On my Windows Firefox, I have the CamelCamelCamel extension and the Facebook containers extension, but on Linux those aren't being picked up! </p><p>What am I missing? When I force it to Sync on Manjaro Linux, it says it is all synced up, but those extensions I mentioned aren't coming through! </p><p>Thanks </p>


created: 2021-02-21T03:10:01-08:00
updated: 2021-02-21T04:09:25-08:00
title: My browser's quick search doesn't work
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393683;
creator: Yesisha
content:
<p>When I was pleased to find that Firefox supports quick search, but to my dismay, it doesn't work. </p>


created: 2021-02-21T02:27:46-08:00
updated: 2021-02-21T02:27:46-08:00
title: proxi
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: ngregory25
content:
<p>Hello patrons, </p><p>I recently attempted to install squid proxies service configured on auto detect system proxies worked but when I attempted manual proxie service with tutorial configuration connection failed. If you know of any known problems preventing squid proxie service to connect on fire fox please elaborate and let me know of solutions that I can apply to my browser to get the connection up and running. </p><p>sincerely, </p><p>Firefox user </p>


created: 2021-02-21T01:01:16-08:00
updated: 2021-02-21T01:01:16-08:00
title: Disable the download prompt
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: stefpetsalaris
content:
<p>I recently reinstalled mozilla firefox on my PC and i noticed that in Option&gt;General&gt;Downloads there is no longer the option to disable the "Save File" pop up window whenever u click on a file to download. I searched around, even messed with about:config but i couldn't find a way to disable it. So the question is simple: Is there a way to disable this prompt? </p>


created: 2021-02-21T00:53:57-08:00
updated: 2021-02-21T00:53:57-08:00
title: video playback issue with fresh install of ubuntu
tags: linux;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: sktrinh12
content:
<p>hi, i just installed ubuntu 20.04 LTS. I am not running any extensions or add-ons, just default settings. I can't play any youtube video that is considered 'live'. I can watch any other video on youtube, however. For the 'live' videos, I get a message: 'Your browser can't play this video, learn more' And when I click learn more, it says my browser is up to date. I tried streaming other videos from websites like <a href="http://crunchyroll.com" rel="nofollow">crunchyroll.com</a> and none work. I followed some suggestions to clear cache, turn on video/audio settings, etc. but nothing is working. Please assist. thanks. </p>


created: 2021-02-21T00:45:46-08:00
updated: 2021-02-21T00:45:46-08:00
title: Select own Bookmarks Toolbar folder
tags: linux;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: dorianczichotzki
content:
<p>I would like to select a different Bookmarks Toolbar on different Computers. Currently there seems to be only the one root level Toolbar folder. Is there a way to have multiple of those and still have sync work correctly? </p>


created: 2021-02-21T00:28:55-08:00
updated: 2021-02-21T00:39:25-08:00
title: The bookmarks on Firefox not working right. (ver85.0.2)
tags: windows-7;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393660;
creator: ktsigonias
content:
<p>The bookmarks on Firefox not working right (ver85.0.2). I can't rename, or edit, move, change the address. Nothing work right. Nothing work right  Firefox (ver85.0.2) on win7Pro 64Bit  Someone who know why? Thanks </p>


created: 2021-02-20T23:45:46-08:00
updated: 2021-02-20T23:45:46-08:00
title: Customizing Firefox
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: @117
content:
<p>Recently I switched to Firefox from <a href="http://chrome.It" rel="nofollow">chrome.It</a> is better than before.But it lacks some customizable features.Like I can't set a Firefox homepage <a href="http://wallpaper.It" rel="nofollow">wallpaper.It</a> is the simplest thing every browser has.But I know that I can do so by setting a custom URL as home page.but I would literally like to have that feature in the default homepage.I don't know if any options are there or not,but it would be great.And the read aloud feature that is in chrome is also not available in Firefox.This is the feature i use a lot while reading books online. And these are the minor customizable features that I would like to have. </p>


created: 2021-02-20T23:03:51-08:00
updated: 2021-02-21T10:16:26-08:00
title: Firefox bookmark star disabled from url bar
tags: windows-7;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393720;
creator: cyfan18
content:
<p>I was having some issues with my bookmark button in the url/address bar working improperly, which wasn't the first time. However I've forgotten the fix I've used a few times in the past. I don't mean the button that exists in the gray border outside the bar, I mean the one that sat inside the bar next to the three dot option button. Specifically the one that would light up to indicate that a page was bookmarked and, when clicked, would show what it was saved as in your bookmarks and in which bookmark folder location. </p><p>The button was no longer allowing me to edit a bookmark I had recently saved when I had clicked on it, simply lighting up to show it had been saved. When I right clicked it, it gave an option to hide it and I clicked it in a rush thinking I could toggle it back on and now it's gone. Again, this is not the first time I've had this issue but it happens far apart enough I've forgotten how to fix it. </p><p>For now I have an extension that somewhat imitates this specific bookmark feature, whereas it will light up to indicate a page I'm viewing is currently saved to my bookmarks and I am able to quick save via clicking it, but it's a cheap imitation of the real thing. It gives me no option to edit the bookmark from there nor does it tell me in what location a currently viewed page I have bookmarked is located.  </p><p>If anyone knows how to fix this, please let me know. All guides, tips, and help listed on Firefox's forums, help pages, and web searches are several updates behind or years old and absolutely worthless. Please and thanks. </p>


created: 2021-02-20T18:09:18-08:00
updated: 2021-02-21T14:13:21-08:00
title: how can i change the firefox keyboard shortcuts?
tags: linux;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393639;1393692;1393750;
creator: cyrus9661
content:
<p>i can't for the life of me figure out where i need to go to change keyboard shortcuts. am i stupid or has this been purposely made hard to get to ? </p>


created: 2021-02-20T18:04:28-08:00
updated: 2021-02-20T18:16:45-08:00
tags: linux;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
answers: 1393630;
creator: lriep
title:
For some reason I was just upograde to a new version of Fire fox.  I have lost everything I had on the old version. Completly lost all book marks etc.  Is there any way to access thenm again, or delete this new version?

content:
<p>For some reason I was just upgraded to a new version of Firefox.  I have lost everything I had on the old version. Completely lost all book marks etc.  Is there any way to access them again, or delete this new version?  Very frustrated! Larry </p>


created: 2021-02-20T18:02:06-08:00
updated: 2021-02-20T23:04:15-08:00
title: Thin Orange Line
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393647;1393657;1393658;
creator: cyba
content:
<p>Hi. Whenever I open Firefox v.85.0.2 x64 there is a thin orange line around the entire window (see pic.) Is it a setting I've missed, perhaps security (Eset NOD32 banking window has a colored border to indicate it's secure.) Other than that I've no idea why it's there. Appreciate your thoughts. </p>


created: 2021-02-20T17:35:39-08:00
updated: 2021-02-20T17:35:39-08:00
title: Battery drain in macOS big sur
tags: mac-os;desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: zhihun.dao
content:
<p>After upgrading to macOS Big Sur, Firefox (latest version) are consuming battery in the background when computer is sleeping and the battery drained out in a couple of days. </p><p>I checked the energy graph in macOS and indicates the Firefox are using the significant battery. I restarted my computer several times and reinstalled the latest version of Firefox and the problem still exist. </p>


created: 2021-02-20T17:34:07-08:00
updated: 2021-02-20T21:45:12-08:00
title: Failure to save preferences
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393646;1393648;
creator: 2ndcello
content:
<p>In <a href="https://www.tvtv.ca/bc/abbotsford/v2t5t1/lu36260D" rel="nofollow">https://www.tvtv.ca/bc/abbotsford/v2t5t1/lu36260D</a>  I opt to save my favorite channels.  They then appear whenever I go to the site.  Until-- I leave Firefox or reboot the computer and the favorites are no longer available.  If I do the same thing in Chrome, it remembers the preferences at all times, including after rebooting.  Is there a way to make Firefox work as well as Chrome on this issue? </p>


created: 2021-02-20T16:38:51-08:00
updated: 2021-02-21T03:05:15-08:00
title: Pinterest seems to consistently break in firefox 85.0.2
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393649;1393678;
creator: charcolaa
content:
<p>I am having regular issues with Pinterest loading - especially any of the buttons. It works perfectly in other browsers, so I'm baffled! Any fixes? I've recently done a Firefox refresh. </p>


created: 2021-02-20T16:08:41-08:00
updated: 2021-02-20T16:08:41-08:00
title: Firefox/85 scored much slower/lower on speed-battle.com
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: shawn88
content:
<p>On the same computer (older Dell laptop) </p><p><a href="http://speed-battle.com" rel="nofollow">speed-battle.com</a> scores: </p> <ol><li> Chrome/88: 521 </li><li> Edge/88: 486 </li><li> Opera/73: 398 </li><li> Firefox/85: 257 </li></ol> <p>Firefox used to be on top, now it's at the bottom, WHAT HAPPENED??? </p>


created: 2021-02-22T15:25:23-08:00
updated: 2021-02-22T15:25:23-08:00
tags: desktop;privacy-and-security_1;windows-10;firefox-850;firefox-8502;
product: firefox
topic: privacy-and-security
locale: en-US
creator: selinalanda
title:
My Default Web browser to fFirfox is not saving even when I restart my computer, but shows I  made the switch

content:
<p>Default Web browser setting is not saving even though it shows in the Web Browser field. I get an default error message every time I open the Firefox app asking to set it up again </p>


created: 2021-02-22T14:35:32-08:00
updated: 2021-02-22T14:49:11-08:00
title: Headline links on news.google yield blank pages
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393953;1393957;
creator: free3ist
content:
<p>I use 85.0.2-64bit on a Windows 10 PC. </p><p>For the last month or so, when I click on any of the headline links from the news.google homepage, I'm shown only a blank page. No error message. The url looks normal.  </p><p><strong>-The links all work when I use Edge.</strong> </p><p>-I do have Add-ons, but I turned them all off, restarted Firefox, and the links still fail. Any remedies? Suggestions? Some setting I don't know about? </p>


created: 2021-02-22T14:32:14-08:00
updated: 2021-02-22T15:27:10-08:00
title: Some Youtube elements don't load when i'm logged in YT account
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393955;1393972;
creator: redblock1968
content:
<p>When i use Firefox and i'm logged in YT, time labels and red progress bar at the bottom of thumbnails aren't visible. When i'm logged out, everything works fine. Also, video progress seems not to work too. </p><p>Things i've already done: -turned off all extensions -reinstalled firefox browser </p><p>I explored html, and it looks like something blocks browser from putting some elements into code or whatever. The time label is called "ytd-thumbnail-overlay-time-status-renderer" and it's contained in "overlays" div. So when i'm logged out from YT, everything works fine, but when i'm logged in, this "overlays" div is empty. </p>


created: 2021-02-22T14:27:06-08:00
updated: 2021-02-22T14:27:06-08:00
title: Site https://www.superbock.pt/pt/pt/ doesn't open with firefox.
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: rodriguesmanuel
content:
<p>This <a href="https://www.superbock.pt/pt/pt/" rel="nofollow">https://www.superbock.pt/pt/pt/</a> site doesn't open. </p><p>Regards </p>


created: 2021-02-22T14:17:01-08:00
updated: 2021-02-22T15:44:33-08:00
title: Login failures
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393975;
creator: free3ist
content:
<p>I use 85.0.2-64 bit on a PC. </p><p>For the last month or so. Perhaps since the last update or two. I can't login to my bank.  </p><p>Details: </p><p><strong>-I try it on Edge, and it works.</strong> </p><p>-When it fails, I get the bank website's standard failure error message: "Your username and/or password are incorrect. Please try again";  </p><p>-I've repeatedly checked on the correctness of my ID &amp; PW repeatedly over the last month;  </p><p>-I use Norton PW manager, but I have back-up on a secure thumb drive. I try the PW using my backup, and it still fails; </p><p>-I try typing my ID &amp; PW in manually, and it still fails;  </p><p>-The only successful workaround on Firefox is to change my PW. Then I can login: once;  </p><p>-I do have add-ons, but I deactivated all of them, restarted Firefox, and it still fails. </p><p>I've used Firefox for decades, but not being able to do simple banking is a strong argument for using Edge. Do you have a remedy or a suggestion for this? </p>


created: 2021-02-22T14:13:46-08:00
updated: 2021-02-22T14:50:16-08:00
title: How do I figure out why Content tracking is blocking my site?
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393939;1393941;1393947;1393950;1393952;
creator: sam.redmond
content:
<p>We have a site that for some reason just started getting blocked by FireFox's Tracking content setting in private browsing mode. We have a Production build that still works but our QA build does not. For the life of my I can't figure out what changed that would have triggered Tracking content to start blocking the site. Basically the site will load but we only get a blank page. </p><p>Is there any way to debug what exactly the Tracking content filter is blocking? </p>


created: 2021-02-22T14:00:45-08:00
updated: 2021-02-22T14:00:45-08:00
title: Firefox update erased all my data
tags: mac-os;desktop;bookmarks;firefox-850;firefox-8502;
product: firefox
topic: bookmarks
locale: en-US
creator: shawnpatton20
content:
<p>Lost all of my data in an update and I followed steps from another thread and it didn't work.  Please help me.  I am desperate </p>


created: 2021-02-22T13:10:50-08:00
updated: 2021-02-22T13:10:50-08:00
title: website will not login
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: mpasserini1016
content:
<p>Firefox will not work with <a href="http://Farmers.com" rel="nofollow">Farmers.com</a>(insurance) website. The site will not let me login. When I hit login it just 'flashes' and the page remains the same. I am using FF 85.0.2 and an Imac running High Sierra 10.13.6. I was told by the Farmers tech person that there is no problem on their end. <strong>Any ideas?</strong> </p><pre>Thanks. </pre>


created: 2021-02-22T13:09:11-08:00
updated: 2021-02-22T15:41:32-08:00
title: Containers and sign in
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393973;
creator: spencer7
content:
<p>1. I'm using containers and they are not allowing me to sign into <a href="http://theregister.co.uk" rel="nofollow">theregister.co.uk</a> site or any <a href="http://bbc.com" rel="nofollow">bbc.com</a> or <a href="http://bbc.co.uk" rel="nofollow">bbc.co.uk</a> site if I open the site within a container.   </p><p>On <a href="http://theregister.co.uk" rel="nofollow">theregister.co.uk</a>, clicking on log in refreshes the page but nothing else. </p><p>On the BBC sites, clicking on log in opens the same page in one or two new tabs. Oddly, if I've logged in outside of container, the Log In button flashes momentarily as Account which is what would be in the place if I were logged in. </p><p>I've tried clearing the cookies for both sites but it doesn't help. I can log into either without a problem if it's not in a container. </p><p>2. If I remove a site from a container's site list, I cannot open it in that container. </p><p>Any ideas? </p>


created: 2021-02-22T12:57:42-08:00
updated: 2021-02-22T14:26:13-08:00
title: Lost all bookmarks and passwords after update today
tags: mac-os;desktop;download-and-install_1;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1393925;1393942;
creator: shawnpatton20
content:
<p>I lost all my bookmarks and passwords after restarting my MAC today.  I tried all recovery methods and I can't find anything </p><p>Please help </p>


created: 2021-02-22T12:29:19-08:00
updated: 2021-02-22T14:29:38-08:00
title: Firefox keep redirecting localhost to www or www.localhost:8000
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393930;1393931;1393946;
creator: prothegee
content:
<p>Hi, I'm using Firefox 85.0.2(64-bit) Windows 10 </p><p>While I'm testing local testing for website, whenever I typed/entered <em>localhost</em> OR <em>localhost:8000</em> Firefox keep redirecting/guesing subdomain for it(which="www"). Made my testing messed up. </p><p>There's same issue on <a href="https://support.mozilla.org/en-US/questions/1216065" rel="nofollow">https://support.mozilla.org/en-US/questions/1216065</a>  None of those work. </p><p>set: browser.fixup.alternate.enabled to false or Connection Settings with No proxy </p><p>Please, stop. Chrome and Edge behave normally. This site need darkmode :/ </p>


created: 2021-02-22T12:11:06-08:00
updated: 2021-02-22T13:33:47-08:00
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393935;
creator: scottatl999
title:
With one mistaken click yesterday Firefox began sharing my screen with unknown parties with unknown intentions.

content:
<p>yesterday while browsing the internet I noticed a box on the lower right side of firefox that was labeled "Oracle Co-Browse".  I clicked on it with my mouse to see what it was thinking it would expand, but instead it changed to a random looking confirmation number along with a message that stated my screen was successfully being shared with other parties.  To exit I had to close out Firefox completely and when my computer got hung had to do a force close of my entire system.  There is o record of having visited any site called oracle prior to it having appeared on my system, and having contacted them since in order to ibtain more information regarding oracle co-browse has yielded very  little as they simply deny responsibility and refuse to discuss anything they do since I am not a customer of theirs.    I would like to know how this came to appear on my browser as it appears to be some sort of click-to-play option which I thought firefox did not allow?!?  I try to stay clear of things that might jeopardize my security or privacy and certainly would never intentionally allow for anyone to share my screen so how can i find out where this came from and how to prevent it from ever appearing again?  Please help as this really unnerved me and thus far all i am getting is more and more frustrated...thanks! </p>


created: 2021-02-22T10:46:27-08:00
updated: 2021-02-22T10:46:27-08:00
title: Google search results page
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: knnyjiang91
content:
<p>Hello.  </p><p>This just started happening today. Whenever I search something on google, the results would all be bold. Before today, It would only bold text if it appeared on the site. I don't remember changing any settings. I tried reinstalling and still getting the same bold text. Attached below are what it looks like now compared to what it use to look like. In one screenshot, I search "Facebook" and all the results would come back as bold and in the other screenshot only instances of "Facebook" is in bold. </p><p>If anyone know how to change it back to only the specific text strings being bold, I would appreciate it. Thanks </p>


created: 2021-02-22T10:02:47-08:00
updated: 2021-02-22T10:02:47-08:00
title: Firefox update Win
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: tompa013
content:
<p>I've noticed after an update ( Win) that Firefox will not remove non of the existing maps( installed ver). </p><p>But however when I do a update in Win ( still have Win 7) I go to Control panel-&gt;Programs-&gt;Add/remove programs. And do an removal via win add/removal tool. </p><p>But as I assumes that Firefox will create a library in win registery. But my point is if I can manualy delete the exsisting maps( librarys). Or Do I have to make a complete formating of my HDD? </p><p>But when I install Firefox at my Pc I have a  separate partition at my HDD,to wich I install Firefox. Just in case not to infect or get rid of my existing installed programs. For an ex at my C:/ I only have installed my OS (Win)+sometimes Office. </p>


created: 2021-02-22T09:55:13-08:00
updated: 2021-02-22T09:55:13-08:00
title: even my language is set to Spanish, i reeive many times msgs in portuguese from MOzilla
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: info4866
content:
<p>when i search any subject in Google, trough Mozilla, i receive many msgs in portuguese, even if my language is set as Spanish This is a problem i have only from some months to here, before, all was correct best rgds   Enrique   info@zytech.es </p>


created: 2021-02-22T09:48:25-08:00
updated: 2021-02-22T09:48:25-08:00
title: Lives
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: pt-BR
creator: mikesilvaalbuquerque
content:
<p>Desde que formatei o pc, anda ocorrendo um erro em que não reproduz nenhum site de STREAMS. Sites como Youtube e TwichTV, o erro aparece na tela. Ja em sites como NimoTV e Facebook (lives) apenas fica a tela preta.  </p><p>OBS: O erro ocorre em TODOS navegadores, talvez seja algum plugin q tem que instalar, mas n sei se pode ser isso. </p><p>Grato desde já. </p>


created: 2021-02-22T09:38:00-08:00
updated: 2021-02-22T12:52:52-08:00
title: Creating a custom search bar to add keywords automatically
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393883;1393910;1393920;1393923;
creator: onurkalkan
content:
<p>Hi there, i wonder if we can create a custom search bar only to add "keyword" (with quotation marks) before searched terms? </p><p>I am using address bar to search on google. Regular search result is coming like this: </p><p><em><a href="https://www.google.com/search?client=firefox&amp;q=question" rel="nofollow">https://www.google.com/search?client=firefox&amp;q=question</a></em> </p><p>what i want is: </p><p><em><a href="https://www.google.com/search?client=firefox&amp;q=" rel="nofollow">https://www.google.com/search?client=firefox&amp;q=</a>"pre-defined+keyword"+question </em> <em> </em> so <strong>pre-defined keyword</strong> will added automatically to the search </p>


created: 2021-02-22T09:37:53-08:00
updated: 2021-02-22T11:51:33-08:00
title: problem with specific page
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393892;1393912;
creator: fa.stam
content:
<p>recently firefox cant load the following page  <a href="http://korinthostv.gr" rel="nofollow">korinthostv.gr</a>  this page opens fine with edge and opera. the only solution to load is pressing ctrl+shift+R,but of course is not convenient to do always this. if anyone find a solution i will appreciate,thank you. </p>


created: 2021-02-22T09:32:57-08:00
updated: 2021-02-22T14:24:21-08:00
title: Constant unresponsive pages/scripts etc
tags: desktop;beta;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1393893;1393896;1393940;
creator: darobin
content:
<p>I am constantly frustrated by unresponsive pages / script warnings etc using Firefox.  This never used to happen on previous builds -- I am using  the latest 86.0 -- but these occur so often that I am about to say goodbye  to Firefox.   This does not happen when I am using Chrome and other browsers. </p><p>I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked. </p><p>Would appreciate any help on this, but as I say I am about to leave Firefox  at this point for Chrome and other browsers.   </p><p>Thanks in advance... </p>


created: 2021-02-22T09:31:44-08:00
updated: 2021-02-22T14:29:13-08:00
title: Print\print preview
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393944;1393945;
creator: perplexed64
content:
<p>My print and print preview option  changed after a firefox update. It has become much more inefficient and time consuming to use in its new configuration. Can this particular update be uninstalled or is their a way to get the former print\print preview pane back as it was before. </p>


created: 2021-02-22T09:20:13-08:00
updated: 2021-02-22T10:32:07-08:00
title: Take screenshot
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393882;
creator: ra.maier
content:
<p>Hi! </p><p>As of today, the "Take screenshot" function is missing from my Firefox. </p><p>I've already tried all the tips I've found on the Internet, but nothing worked. </p><p>Please help - thank you! </p><p>With best regards </p><p>Adi Maier </p>


created: 2021-02-22T09:10:00-08:00
updated: 2021-02-22T12:00:48-08:00
title: Firefox not loading web pages
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1393894;1393914;
creator: brian.kilar
content:
<p>Windows on my laptop updated last night.  When I tried to open Firefox this morning I got the error message below and firefox would no open.  Uninstalled firefox and reinstalled and now I get that same message pop up in front of the download window.  Firefox is now opening but I cannot go to any webpages and I am also unable to open the menu on the side.  Please help. </p>


created: 2021-02-22T08:49:58-08:00
updated: 2021-02-22T08:49:58-08:00
title: LastPass add-on
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: Lojong7
content:
<p>'I cannot add Lastpass to FFx.  Clicking "Add" after locating LP add-on in FFx, the message : 'Download failed. Please check your connection.'.  Then attempting LP add-on from&gt; <a href="https://lastpass.com/misc_download2.ph" rel="nofollow">https://lastpass.com/misc_download2.ph</a>  the message : 'The add-on downloaded from this site cannot be installed because it appears to br corrupt'. from this site. I have switched to Opera as my default browser, and LastPass operates fully.  I would like to return to FFx. </p><p>Any solution to solve this problem would be greatly appreciated.   </p><p>Best wishes Lojong </p>


created: 2021-02-22T08:03:17-08:00
updated: 2021-02-22T08:03:17-08:00
title: Internet speed drops when Firefox starts
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: nsk83
content:
<p>before Firefox starts </p><p>441 mbit/s </p><p>after starting Firefox  </p><p>235 mbit/s </p><p>I close Firefox and the speed is again around 500 mbit/s </p><p>What does Firefox do with my internet channel? </p>


created: 2021-02-22T07:45:14-08:00
updated: 2021-02-22T07:45:14-08:00
title: Problem displaying email input field
tags: windows-7;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: zaritsky.web
content:
<p>Mozilla's browser automatically replaces the original email input field with its own, which does not match the page design.  How do I disable this feature?  Mozilla version 85.0.2  OS Windows 7x64 </p>


created: 2021-02-22T07:42:18-08:00
updated: 2021-02-22T07:42:18-08:00
title: I was updated to Thunderbird 78.7.1 (64-bit) and I'm disappointed
tags: linux;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: EigenFunctions
content:
<p>I've been using Thunderbird for many, many years and I've generally been happy. However, this release is full of problems. </p><p>The popup for <em>reminders</em> has font issues. It's an ugly font but much more important, it doesn't show as much as it used to for the same width. Screen real estate is important so I have to keep each element small. Also, the popup beeps and reappears from time-to-time (even when there is nothing new to show). That's annoying but it has always done that. Now, however, it moves to whatever workspace I'm currently using (bad when I'm on a workspace other than where the main Thunderbird GUI is located). </p><p>The new way that eMail addresses are done is not helpful. The earlier version allowed deleting and changing between TO, CC and BCC which was much easier.  </p><p>The font change on the folder display is not good. </p><p>BTW- I'm using Ubuntu 18.04 LTS </p>


created: 2021-02-22T07:11:03-08:00
updated: 2021-02-22T07:11:03-08:00
title: proxi
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: guy952006
content:
<p>Hello, I want to open a new eBay store. I started on eBay a few months ago and then I was blocked and now I need to change the ip so as not to be blocked again, I used the grinder they give recycled cloud servers and I was blocked every time because probably someone before used the ip address and was blocked, I wanted to ask is the proxy for me? Will I block using proxy? I wanted to ask if it is possible to do the Israeli proxi? Thanks for the help </p>


created: 2021-02-22T07:01:34-08:00
updated: 2021-02-22T09:24:10-08:00
title: How do I report a bug?
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393856;1393866;
creator: nothingness6
content:
<p>I found Firefox isn't compatible with iHerb social log in. The social log in buttons are not shown up. I tried to report it to the dev team, but the feedback page only said "Please check back soon".  Is there any other way to report? </p>


created: 2021-02-22T06:02:25-08:00
updated: 2021-02-22T06:02:25-08:00
title: Twitter vs Firefox 85.0.2
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: es
creator: jmgnotario
content:
<p>Twiter dice que mi version de Firefox (85.02) no es compatible para seguir usando dicha aplicación. Twitter no me responde así que lo pregunto por aquí por si alguine sabe cómo resolver este misterio... </p>


created: 2021-02-22T05:39:42-08:00
updated: 2021-02-22T05:39:42-08:00
title: Images not displaying in Firefox in new version of website
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: db_simpson
content:
<p>Hello. Sorry to disturb you. </p><p>My name is Dominic Simpson. I am contacting here because I am redesigning my website, and in the process have found that there are problems with Firefox. Specifically, I am upgrading the Photography section of my website, which currently looks like this: <a href="http://www.dominicsimpson.co.uk/photography.html" rel="nofollow">http://www.dominicsimpson.co.uk/photography.html</a> </p><p>My upgrading includes employing Bootstrap frameworks to make the images scale gracefully, while within a responsive container that already exists. In addition, when the user mouses over an image, the image transforms nicely with descriptive text over a blue colour, rather than what is there at the moment, where the user has to click on the image to have a larger one come up in a separate window with a description watermarked in it. </p><p>I am finding that Firefox is not displaying the images in this new work-in-progress. This is despite the fact that: 1.	I have upgraded to the latest version of Firefox, and have deleted extensions, cookies and cache, as well as checking settings in the Configuration page of Firefox 2.	Other web browsers, such as Google Chrome, Microsoft Edge, and Opera, have had no problems displaying the images </p><p>You can see the new code here on GitHub, together with the CSS: <a href="https://github.com/DominicSimpson/photography" rel="nofollow">https://github.com/DominicSimpson/photography</a> </p><p>The photography section of the CSS is on line 1951 onwards (it’s a huge file). </p><p>Is there some kind of code that I can add to the CSS that would make the images appear in Firefox? Look forward to hearing from you, and thanks for reading. </p><p>My email address is db_simpson@yahoo.co.uk </p><p>Kind regards </p><p>Dominic </p>


created: 2021-02-22T05:26:37-08:00
updated: 2021-02-22T05:26:37-08:00
title: not responding
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: eslamehab2025
content:
<p>Hello everyone, 3 weeks ago I have started to face random crashes and no responding at all from my browser. Even though I have the latest version of Firefox but nothing seems to work well and I don't know the reason since it doesn't give me crash reports. In addition I didn't install any suspicious add-ons or external plugins since the problem had accrued. </p><p>Thanks in advance. </p>


created: 2021-02-22T05:09:38-08:00
updated: 2021-02-22T05:09:38-08:00
title: Firefox keeps asking for master password
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: pamwilson.mcml
content:
<p>I do use Eset. I have cancelled the master password ,closed Firefox and then restarted it to put the master password option back on but the problem persists. It is happening on all the pc's in the household. Using Windows10. </p>


created: 2021-02-22T04:02:39-08:00
updated: 2021-02-22T04:02:39-08:00
title: File picker doesnt't open on Manjaro KDE
tags: linux;desktop;other;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: LeaPhant
content:
<p>Hey, </p><p>I've been having a problem for the past few weeks that has persisted across updates and across editions (stable, nightly, developer edition etc.). When trying to open a file picker either for uploading a file on a website or for using "save as..." in context menu nothing happens.  </p><p>I've launched it via console to check for any possible errors and tried in safe mode but it just fails silently. </p><p>Another thing I've tried is running Firefox with "GTK_USE_PORTAL=1"  and installing xdg-desktop-portal &amp; xdg-desktop-portal-kde to make Firefox use KDialog but same problem.  </p><p>Drag and drop still works fine and the issue is limited to Firefox, other browsers open file dialogs normally. </p><p>Thank you very much for your help in advance! </p>


created: 2021-02-22T03:47:17-08:00
updated: 2021-02-22T09:06:45-08:00
title: Unable to reset Primary Password
tags: mac-os;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393861;
creator: Genevieve.tomes
content:
<p>I have followed the instructions and it says my Primary Password has been reset - but it won't let me create a new password and still is asking for the password. I need further help resetting this? </p>


created: 2021-02-22T03:42:45-08:00
updated: 2021-02-22T09:32:08-08:00
title: specific websites only
tags: linux;desktop;websites;needsinfo;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393869;
creator: 729296685
content:
<p>I want to visit specific websites only at some time. So how should I make a global settings for this purpose? </p>


created: 2021-02-22T03:37:51-08:00
updated: 2021-02-22T10:29:27-08:00
title: Firefox will do double request for link header preloaded assets
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1393831;1393833;1393835;1393836;1393858;1393864;1393874;1393878;1393879;1393880;1393881;
creator: ioannis.cherouvim
content:
<p>Hello </p><p>My website sends the following HTTP response header: ``` Link: &lt;/static/js/main.js&gt;; rel=preload; as=script ``` And within the HTML, just before the body close, I have this: ``` &lt;script src="/static/js/main.js"&gt;&lt;/script&gt; ``` This causes the script to be loaded twice (in Firefox 85), consuming twice the bandwidth. </p><p>I also confirm that by setting `network.preload` to `false` in `about:config` I only get 1 request instead of 2. </p><p>Is there a solution to this? I obviously want to preload and only get 1 request. </p>


created: 2021-02-22T03:33:42-08:00
updated: 2021-02-22T03:33:42-08:00
title: Tengo los mismos marcadores en IceDragon y en Mozilla Firefox
tags: windows-7;desktop;bookmarks;firefox-850;firefox-8502;
product: firefox
topic: bookmarks
locale: es
creator: medichi16
content:
<p>Muy buenas. Soy programador y diseñador web. Tengo muchisimos marcadores relacionados con las dos tematicas. Entonces decidí instalarme Comodo IceDragon para solo buscar cosas relacionadas con la programacion y dejar Firefox para las cosas de diseño web. </p><p>En la instalacion de Comodo IceDragon hice una copia de mis marcadores de Firefox, para luego borrar los marcadores que no me interesaban, y despues hacer lo mismo pero en Firefox. </p><p>Pero para mi sorpresa, cuando modifico los marcadores en IceDragon y luego abro Firefox los marcadores tambien se han modificado. Y al reves tambien pasa. Cuando modifico los marcadores en Firefox resulta que tambien se cambian en IceDragon.  </p><p>Dos navegadores diferentes no tienen independencia en los marcadores. </p><p>Me gustaria que alguien me ayudara a resolver ese problema. Gracias </p>


created: 2021-02-22T03:31:02-08:00
updated: 2021-02-22T13:46:38-08:00
title: Bookmarks
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393822;1393825;1393936;
creator: woody12
content:
<p>In Firefox When a bookmark is deleted from recently bookmarked, it deletes the bookmark for the bookmark toolbar. How can I stop this from happening? </p><p>Thank You </p>


created: 2021-02-22T03:30:50-08:00
updated: 2021-02-22T03:30:50-08:00
title: Where did my bookmarks go? And help with Session Sync add-on
tags: desktop;bookmarks;windows-81;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: Redstar2613
content:
<p>I am currently using someone elses computer because mine wont connect to the internet for some reason. But that computer should be getting fixed soon, so I wanted to take the bookmarks from this computer and be able to view them on my own later. Also, I fear I may have added too many bookmarks and add-ons because Firefox has been running extremely slowly lately. So I was going to give it a reset, which would result in losing everything. I can simply get the add-ons again but I want to be able to keep my bookmarks. I've been using an add-on called Session Sync, which bookmarks every tab you have open all at once. However, when I went to export those bookmarks, it says: "Saved session are stored as bookmarks. It's recommended to use Firefox Account to sync your bookmarks. Currenly you can only use Firefox Bookmark Manager (CTRL + SHIFT + B) to export/import all your bookmarks (which includes all Session Sync saved data). Session Sync detects automatically all updated bookmarks after an import." </p><p>So, I did what it said and exported my bookmarks but I signed in to my firefox account first. Perhaps that is what messed things up. Because now, every single bookmark I saved individually (not using Session Sync) is gone. When I look at my bookmarks, I see things I do not even recognize. I probably bookmarked them months ago, so I don't remember. There is certainly no trace of pages I have bookmarked recently, including today.  When I take a look at the exported bookmarks, it's the same thing. None of the recent indivual bookmarks are there are absolutely none of the Session Synced bookmarks are there at all.  So what happened to them? Why didn't Session Sync's bookmarks get included in the export like it said it would? Could have it been because I signed into my Firefox account which hadn't been used in a long time, so it swapped out the bookmarks on this computer with the ones from my account?  I thought I'd try signing into this computers owner's account and hope things go back to how they were before but neither of us even new she had one or remember the password. I was going to reset the password but then it says we may lose all the bookmarks, which would defeat the purpose. But it only says it's a possibility. Is that true? Is there a good chance I will not lose them?  </p><p>All I want is my bookmarks back and to be able to keep the ones from Session Sync. I did not expect this to turn into such a pain. </p><p>Thank you for any assistance, it is very, very much appreciated :) </p>


created: 2021-02-22T02:59:35-08:00
updated: 2021-02-22T02:59:35-08:00
title: Firefox Sync Settings
tags: desktop;sync;windows-81;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: rsbrux
content:
<p>I just added a new Firefox installation to my Firefox account.  I did so by clicking on sync settings, in order to have a chance to modify the settings before sync started.  As expected, I was first prompted to sign  in to my Firefox account.  I was then invited to install Firefox on my smartphone, which doesn't interest me. Since I found no option to dismiss this completely, I clicked on "remind me later".  Then, instead of opening Sync settings as I expected, Firefox began to sync immediately.  In fact the activity blocked Firefox for a while, preventing me from accessing sync settings at all.  After getting into the settings,  I disabled some things in sync settings, but don't know what undesired "cross-fertilization" may have already occurred between my Firefox installations.  How can I find out?  How can I get control of Firefox's syncing behaviour?  There is a prominent "Sync now" button in the sync settings, but this only makes sense to me if there is some way to stop automatic syncing and make Firefox wait for me to click the button.  How can I suspend automatic sync and make Firefox wait for a manual sync command? </p>


created: 2021-02-22T02:52:39-08:00
updated: 2021-02-22T06:46:47-08:00
title: Firefox wont load any sites or even the settings menu
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393817;1393821;
creator: omgitskey
content:
<p>Issue: Firefox browser loads and displays correctly, but will not load any webpages. Clicking a bookmark, or typing a URL and pressing enter, both do nothing. I can click the menu button to see the menu, but clicking on options does not do anything. </p><p>Thoughts: It is like the code for the browser is missing, even though the software seems to load fine, like when you add a button on a form in visual studio but don't add any code behind it. </p><p>What I've tried: Fresh install x2 with the latest version </p><p>Installed version: 85.0.2 64bit </p>


created: 2021-02-22T02:39:08-08:00
updated: 2021-02-22T03:46:37-08:00
title: I lost all my firefox data(history,passwords and bookmarks). how do i recover them
tags: desktop;sync;windows-10;firefox-850;firefox-8502;
product: firefox
topic: sync
locale: en-US
answers: 1393823;1393824;
creator: brkoushik99game
content:
<p>I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mobile and another pc. what should i do </p>


created: 2021-02-22T02:32:28-08:00
updated: 2021-02-22T05:47:29-08:00
title: Maily - odeslaná pošta
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: cs
answers: 1393811;1393843;
creator: senaz
content:
<p><strong>bold text</strong> Dobrý den, potřebovala bych poradit. Nezobrazují se mi všechny odeslané maily, pouze maily 1 osobě. U záložky "odeslaná pošta" se mi objevila šipka směřující vpravo nahoru. Můžete mi říci, jak se mi mohou objevit všechny odeslané zprávy? Děkuji moc. M.Mandlíková </p>


created: 2021-02-22T02:29:08-08:00
updated: 2021-02-22T02:29:08-08:00
title: Using Firefox without Google
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: broder1
content:
<p>I try to use Firefox browser but by using I should accept cookies on the google platform, WHY </p>


created: 2021-02-22T02:21:29-08:00
updated: 2021-02-22T04:08:09-08:00
title: Not possible To open any website -
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1393826;1393837;
creator: w.silvia
content:
<p>Hello dear supporters,  </p><p>Since a few Days I cannot reach any website. Or sometimes Websites Doesn’t load completely and get stucked.  Or sometimes there is a reduced layout loading on the websites I want to go to _ more like in html mode. </p><p>different errores  occur Browsing with Firefox: </p><p>SSL_ERROR_HANDSHAKE_FAILURE_ALERT SSL_ERROR_BAD_MAC_READ The wlan connection is stable - as in can Go in the Internet with other devices. </p><p>And the problem also occurs with other browers .  Additional Info: (Also the Connection to the email servers communicates a problem with SSL: Failed to send the message. SSL has received an entry with invalid message authentication code. The settings for <a href="http://smtp.1and1.de" rel="nofollow">smtp.1and1.de</a> must be corrected. ... then Every once in a while I can send messages ) </p><p>Could you please help me to fix the problem with Firefox as I am in home office, like many of us, and working gets difficult like this.  </p><p>Thank you Silvia </p>


created: 2021-02-22T00:40:18-08:00
updated: 2021-02-22T10:48:53-08:00
title: extensions stopped working
tags: mac-os;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1393829;1393886;
creator: baomeilong
content:
<p>Hi,  This weekend all my installed extensions stopped working. I've tried to erase and re-install, but it doesn't seem to work. One, very needed extension, is adblocker ultimate to name one. I truly hope this fixable. </p><p>All best, Mei </p>


created: 2021-02-22T00:37:34-08:00
updated: 2021-02-22T02:15:05-08:00
title: Top Sites not displaying
tags: desktop;websites;needsinfo;
product: firefox
topic: websites
locale: en-US
answers: 1393804;
creator: alleycat2021
content:
<p>I have Firefox 78.7.1  on my Mac. For some reason, the Top Sites and Highlights are not displaying on my home Page or on each new Tab.  I have tried adding sites and they won't be added.  I have restarted Firefox in Safe Mode and in Refresh mode - made no difference.  I have made sure all the correct boxes are clicked in Preferences - General, Home and Private/Security.  Where to next? </p>


created: 2021-02-22T00:27:15-08:00
updated: 2021-02-22T09:10:40-08:00
title: always open a new tab in firefox
tags: linux;desktop;tabs;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1393845;1393863;
creator: gjbk55
content:
<p>Hello, </p><p>My system is linux 20.1 Firefox 85.0.1 Since I download linux 20.1 firefox will not open new tabs when I click on a link or from pages with search results. I have tried the add-on but its not working. I also tried the options in About:config but no result (See images). Do you have a solution for me? </p>


created: 2021-02-21T20:45:51-08:00
updated: 2021-02-21T20:45:51-08:00
title: Comments in comment section of Instagram (heart icon)
tags: windows-7;desktop;other;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: YannaFattani
content:
<p><strong>I don't see anymore comments from other Instagram users in my comment section (the one with a heart icon). This only happened for the last three days or so. I used to be able to read comments form other users, but now when I click on the heart icon, I get a message that says "fail to upload".  Now I have to remember which photos I looked and commented and go to the particular photos to see if anyone has made any comments. Why is this happening? </strong> </p>


created: 2021-02-21T20:08:37-08:00
updated: 2021-02-21T20:08:37-08:00
title: Firefox Hangs when waking from sleep
tags: mac-os;desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: lenny3200
content:
<p>I just got a new Mac Mini which is running 11.2.1. When I wake my Mac, Firefox won't respond. Quitting and restarting immediately fixes the problem. Any thoughts on this problem? </p>


created: 2021-02-21T19:14:01-08:00
updated: 2021-02-21T19:14:01-08:00
title: Disabling autoplay videos on news websites
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: sta_2300
content:
<p>Whenever I visit a news website, I almost always see a screen with a video embedded. When I scroll down, the video reappears in the bottom right of the screen in a tiny window, and there seems to be no way to disable whatsoever. </p><p>I have looked everywhere to no avail. It seems to be a flaw in Firefox, given that there is no obvious way to prevent it from appearing. I have tried hiding it with Adblock Plus, and other similar extensions. But it only half blocks it, and only the current one that's appearing. If I reload the page, it reappears in full. It's usually labeled 'watch (the) video'. </p><p>It is extremely annoying. I thought this was the 2020s, not the 1960s. Surely there is a way by now to prevent this intrusive feature from appearing at all. Does anyone know any magic tricks?  </p><p>The first attachment shows the video embedded on a news website. The second one shows the offending pop up when one scrolls below the main video. I have never heard of any way to get rid of it, despite having used Firefox for a while now. </p><p>Cheers </p>


created: 2021-02-21T19:01:12-08:00
updated: 2021-02-21T19:15:29-08:00
title: Website menus not displaying
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1393789;
creator: rmbjabbb
content:
<p>I manage a website and when displayed in Firefox the menus are not displayed on the home page.  This is not true for all other web browsers who display the site perfectly.  This has only happened in the latest release of Firefox, previous versions were ok.  I am at a loss to understand how this has happened and would appreciate any help in overcoming the problem. The two screenshots show Firefox display and the correct display using Edge. </p>


created: 2021-02-21T18:27:36-08:00
updated: 2021-02-21T18:27:36-08:00
title: Update manager
tags: linux;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
creator: bobcass112
content:
<p>Update manager used to update firefox and I lost all my history and bookmarks. Can I recover? </p>


created: 2021-02-21T17:44:45-08:00
updated: 2021-02-21T18:49:28-08:00
title: log in cumbersome compared to safari on mac
tags: mac-os;desktop;privacy-and-security_1;firefox-850;firefox-8502;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1393786;
creator: jeff136
content:
<p>After dragging firefox icon to dock on mac, unlike safari, it asks for user id and password each time I want to use it, sending notification by e-mail about the log in.  Is this necessary as safari doesn't need this, and if so, is it easier just to use safari as default browser instead of firefox?  Or can this be changed in settings without harming my security, as I'm using it on my mac from home.  Some things work better with Firefox, but it I have to login and enter a password each time to use it, then it makes it cumbersome to use Firefox as a default browser.  Thank you, First time user of Firefox on Mac. </p>


created: 2021-02-21T17:36:45-08:00
updated: 2021-02-21T17:36:45-08:00
title: Unable to connect to crypto mining websites
tags: mac-os;desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: samgarmany
content:
<p>When I try to open sites like <a href="https://hiveos.farm/" rel="nofollow">HiveOS</a> [<a href="https://hiveos.farm/|Hive" rel="nofollow">OS</a>] or <a href="https://flexpool.io/en/docs/getting-started/" rel="nofollow">Flexpool</a> I always get an "Unable to Connect" error. This happens of both my Mac and my Linux machine but not my phone's Firefox. It does not happen in other browsers such as Safari. I followed all the tips in <a href="/en-US/kb/firefox-cant-load-websites-other-browsers-can" rel="nofollow">Firefox can't load websites but other browsers can</a> but none of them worked. </p>


created: 2021-02-21T17:03:21-08:00
updated: 2021-02-21T17:38:41-08:00
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1393777;
creator: d-s-strahan
title:
Getting e-mail on this desktop computer -- I will receive the answer at [email]@comcast.net on my laptop

content:
<p>I set this up Firefox up first on about the 14th -- no problem with e-mail. My mail and other shortcuts have disappeared and don't want to re-import from Edge or the older program.  I don't want to sync it, just get the e-mail and find time to install a software that doesn't want to install, but has nothing to do with Firefox. I have been trying all afternoon and don't have any recourse but to go back to Windows if I can't get this resolved. </p><p>I have an existing problem because this computer was new a year ago and came with a free Office Max 1 year tech service. They remapped both the browser and this  desktop and could not get it so I could access my files from both computers and save on this one. We were going thru my daughter's cancer, husband's stroke and my arm surgery and I couldn't come downstairs often. Finally called them one last time and seemed to work, but next day was a mess and I couldn't even get on the internet. I did get that straightened out and moved to Firefox. Worked fine until we had a storm and Microsoft got in on the reset after the snow storm. Now Firefox won't let me have my mail on this computer without syncing -- has always worked fine. Actually if I send a file to myself that is too big, it just went into the sent box and when I could get downstairs I could open it, work on it and send back the same way. </p><p>I do have a friend who can help me reset the computer when this covid thing is over and he has time to get here as he is quite busy with Boeing computers and our church computers-- I'm afraid to reset the computer without being sure all my card and WP programs are saved and will work. In the meantime, if I can just get this darn e-mail set up, I'll be satisfied. </p>


created: 2021-02-23T15:34:42-08:00
updated: 2021-02-23T15:34:42-08:00
title: Why does FF forget 'always do this' settings from session to session?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: ian79
content:
<p>whenever FF opens/saves a particular file type, i set the 'Do this from now on' button for that file type or when i download a link that passes to a handler application, i click the 'always do this' button on the little toast dropdown.  i do this because, shocker, i ALWAYS WANT FIREFOX TO DO THAT.  but when i close the session, either manually or via reboot, when i launch back into FF, it asks me all over again for the same things.   </p><p>now this crap has been a problem since time immemorial (since FF 26, IIRC) and it's <em><strong>always</strong></em> broken.  when the hell is this going to be fixed, now that we have ONE MORE dialog that stupidly asks us to set a pref it has no intention of keeping? </p><p>somebody is gong to say 'make a new profile' or 'refresh FF', but none of that has ever worked and it doesn't work now because i've literally just setup six brand new machines and ALL OF THEM have this behaviour, ranging from Firefox, Firefox Nightly, Firefox Focus, right to Firefox Developer Edition.  all of them fresh, right out of the box. </p><p>if anyone knows how to make this bloody behaviour stick, please let me know, otherwise the dev team needs to just remove the ask... or fix it and make the blasted thing do its job.  &gt;:( </p>


created: 2021-02-23T15:27:07-08:00
updated: 2021-02-23T15:27:07-08:00
title: High Data Useage
tags: desktop;other;windows-10;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: conniesowens
content:
<p>Checking on a surprise loss of 12.5 gigs, in an hour. and not online during that time, they are "looking into it." </p><p>Did a review of data usage per app and found that Firefox has used over 18g of data in the last 30 days alone.  How is that possible?  A relatively new phenomenon.   </p><p>Suggestions?  </p><p>No virus, no malware, ran a few other tests.  No issues. </p><p>One add on is being used right now. all others have been off.  </p><p>Thinking FireFox is hijacked?   </p><p>Thank you. </p>


created: 2021-02-23T15:03:50-08:00
updated: 2021-02-23T15:03:50-08:00
title: Enhanced Tracking Protection with Facebook and Multi-account containers
tags: mac-os;desktop;cookies;firefox-780;
product: firefox
topic: cookies
locale: en-US
creator: reshetnykov.b
content:
<p>I wanted to ask whether I can still use Enhanced Tracking Protection while still using Facebook Container and Multi-Account Containers. It looks like the option is not showing up in the preferences. Does use of ETF undermine using the other two? Which one is better to use? I don't want to lose the function of Facebook Container to block Facebook trackers from all the websites, but I also want other websites to be kept in separate containers as well. </p>


created: 2021-02-23T14:59:21-08:00
updated: 2021-02-23T14:59:21-08:00
title: Whatsapp
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: pt-BR
creator: gerson.pelos
content:
<p>Boa noite. Eu não consigo abrir o Whatsapp no Firefox. Consigo abrir normalmente no Chrome, Edge e Ópera. </p>


created: 2021-02-23T14:57:15-08:00
updated: 2021-02-23T14:57:15-08:00
title: Papel sempre errado antes de imprimir
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: pt-BR
creator: pedroi2906
content:
<p>Boa noite, estou no windows 10 (20H2) e tenho 2 impressoras instaladas em meu computador. Uma é HP e utiliza papel A4, a outra é Epson tm-t20 (fiscal) que utiliza papel 80x297mm. Meu firefox está na versão 86.0! </p><p>No painel de propriedades das impressoras, ambas estão ajustadas cada uma com o seu tipo de papel, mas não está dando certo quando eu peço para imprimir. </p><p>A impressora HP está com o papel "carta", e a Epson t20 está com o papel A4. O firefox esta assumindo uma configuração própria, e mesmo eu fazendo o ajuste antes de imprimir, logo em seguida ele retorna com o seu valor desconfigurado. </p><p>Eu tentei fazer este procedimento (<a href="https://www.websitesupport.info/hc/en-us/articles/205958790-Setting-Up-Firefox-for-Windows-to-Print-from-the-Rain-Point-of-Sale" rel="nofollow">https://www.websitesupport.info/hc/en-us/articles/205958790-Setting-Up-Firefox-for-Windows-to-Print-from-the-Rain-Point-of-Sale</a>) e acabou piorando as coisas, acredito que esta solução seja para versões antigas do firefox. </p><p>Para voltar tudo ao padrão, tive que desinstalar o firefox e apagar tudo das pastas (arquivos de programas\) e (appdata\). </p><p>Eu gostaria que cada impressora esteja com a sua configuração de papel, igual está configurado nas propriedades da impressora. </p><p>Poderiam me ajudar com isto ? Grato por toda ajuda. </p>


created: 2021-02-23T14:49:07-08:00
updated: 2021-02-23T15:29:05-08:00
title: Print Preview 86.0 too small to see. Also other print features now very difficult
tags: desktop;other;windows-81;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1394228;
creator: LSFLSF324-S
content:
<p>My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.   </p><p>Solving the print preview too small would go a long way towards keeping Firefox usable.  The other things could certainly use fixing, however. </p><p>Thanks in advance! L. </p><pre>(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See <a href="https://support.mozilla.org/en-US/questions/1322623" rel="nofollow">https://support.mozilla.org/en-US/questions/1322623</a> if you want to know how.  However, usually Firefox takes these options away soon.  ) </pre>


created: 2021-02-23T14:36:08-08:00
updated: 2021-02-23T14:36:08-08:00
title: Bookmark recognition
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: sarstanger
content:
<p>Firefox isn't recognizing most of my book marks anymore.  What do I need to do to get them to launch when I click on them again? </p>


created: 2021-02-23T14:28:04-08:00
updated: 2021-02-23T14:38:09-08:00
title: Sponsored Searches in URL?
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1394216;1394220;
creator: anthonygoris
content:
<p>Title. </p><p>New "feature" from Mozilla which places sponsored websites at the top of URL drop down box once I click into the field. </p><p>Genuinely unhappy with this and could lead to me uninstalling unless an option to remove this is hidden somewhere. </p>


created: 2021-02-23T14:05:38-08:00
updated: 2021-02-23T14:05:38-08:00
title: No se reproduce sonido en firefox
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: es
creator: sergiopratt
content:
<p>Cuando trato de reproducir cualquier cosa con sonido(Youtube, Radio, etc) no reproduce nada. Cuando uso cualquier otro navegador funciona bien. </p>


created: 2021-02-23T13:41:15-08:00
updated: 2021-02-23T13:41:15-08:00
title: Firefox is deleting my history on exit even though the setting isn't enabled
tags: desktop;beta;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: will.harrison1
content:
<p>For some reason Firefox is deleting my browsing history every time I exit the browser. I do not have the setting enabled to 'Delete cookies and site data when Firefox is closed'. </p><p>This seems to have started happening since I told Firefox to 'forget' a couple of sites in my browsing history. </p><p>I do not have any external programmes such as antivirus that would delete the browsing history. </p><p>What could be causing this? </p>


created: 2021-02-23T13:18:42-08:00
updated: 2021-02-23T14:31:16-08:00
title: Printer Pop Up Screen Unuseable
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1394214;
creator: pastor_stan77
content:
<p>I am trying to print from a web page, and the print pop up screen changed to something weird today.  This pop up screen is completely useless as it will either print gigantic or microscopic regardless of the settings.  Is there a method for going back to what actually worked? </p>


created: 2021-02-23T13:15:50-08:00
updated: 2021-02-23T15:01:20-08:00
title: Reinstalled Firefox and now makes me reregister every time I open it!
tags: firefox-ios-not-working-expected;macos;
product: firefox
topic: install-and-update-firefox
locale: en-US
answers: 1394215;1394221;1394222;1394227;
creator: kip3
content:
<p>I love Firefox and have used it for years! </p><p>I am working on a Macbook Air, with the latest Big Sur iOS. </p><p>Today Firefox was working fine. </p><p>Then (in an attempt to use a new software that requires an old version of Firefox) I uninstalled my current Firefox and installed an old version of Firefox. (Side note: the old version of Firefox would not work with the new software's imacros because of Big Sur. So I have installed Parallels so I can run the new software on Windows.) </p><p>Soooooooo, I uninstalled the old version of Firefox, and then downloaded the lastest version of Firefox. I installed it as instructed. </p><p>Two things are happening: </p><p>1. Firefox icons in Applications and in the dock both show as a shortcut. I cannot seem to install a non--shortcut version of Firefox! 2. EVERY time I now open Firefox, it requires me to re-login to Firefox AND reinstall the extensions. Very annoying! </p><p>So I know I'm missing something. Not real technie, so any help is appreciated! </p><p>Thank you! </p>


created: 2021-02-23T13:01:09-08:00
updated: 2021-02-23T14:25:56-08:00
title: Passwords and logins all gone
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1394200;1394201;1394202;
creator: dianejustyak
content:
<p>As of Feb, 23, 2021 all my passwords and logins are gone. I've been going in circles for 3 hours trying to get them back. I'm even more lost now. Please any help at all for my problem? My brain is mush. If someone can help please beak it down step by step. Thank you so much, Diane </p>


created: 2021-02-23T12:58:52-08:00
updated: 2021-02-23T12:58:52-08:00
title: Keyboard and mouse input delays with Firefox on Wayland
tags: desktop;beta;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: ashwinvis
content:
<p>I tried Firefox 86.0 on ArchLinux with a KDE Plasma (Wayland) session. All Qt and GTK applications function normally. Firefox does not crash, but there is a noticable delay while typing or interacting with the mouse. It seems the input is received but it is not rendered on the screen. </p><p>I used the profiler and  <a href="https://profiler.firefox.com/public/yzb8yhxcj918v1q2513prse3rq8x87wa61dvb88/stack-chart/?globalTrackOrder=0-1-2-3-4-5-6-7-8-9&amp;localTrackOrderByPid=8446-5-0-1-2-3-4~8609-0~8818-0~&amp;thread=0&amp;v=5" rel="nofollow">uploaded a profiler session</a> to help you investigate the problem. </p>


created: 2021-02-23T12:42:02-08:00
updated: 2021-02-23T12:42:02-08:00
title: Nvidia driver crash caused by video playback in Firefox?
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
creator: simontfield
content:
<p>Hey, </p><p>This is a bit of a stretch, recently I've been experiencing some blackscreen events and it's been very difficult to pin down the problem. Windows Event Viewer shows the error as "Display driver nvlddmkm stopped responding and has successfully recovered." (event id 4101), which by itself is not very helpful at all. </p><p>Essentially what happens is both of my monitors go black for a few seconds with a 'no signal' message, and then come back to life. All audio continues to play as normal and I can still interact with things on my PC, even though I can't see them. </p><p>The thing is, they seem to happen more frequently (if not 100% of the time) when viewing video playback in Firefox through YouTube, Twitch, etc. So this got me wondering, is the problem actually caused by Firefox? I'm using developer edition 87.0b1, which is the latest version. </p><p>I haven't recently updated my Nvidia drivers (I'm using the latest drivers - 461.40) or Windows itself (I'm using Windows 10 Pro 20H2), recently I did update my Firefox and if my memory serves correctly then the timing would about line up for when I started getting these crashes. </p><p>I appreciate this is quite a niche issue, but it seems like a software rather than hardware problem (and of course may be totally unconnected to Firefox, I'm just poking in the dark). This PC is all quite new and I've had 0 issues at all other than recently these driver crashes started happening out of nowhere. </p><p>Has anyone else experienced a similar issue? </p>


created: 2021-02-23T12:38:23-08:00
updated: 2021-02-23T13:19:31-08:00
title: Addon icons in overflow menu have disappeared and are not retrievable.
tags: linux;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1394173;1394178;1394182;
creator: lmalenica
content:
<p>85.0.1 (64-bit) Linux </p><p>All the addon icons I had moved from the toolbar to the overflow menu a while ago have disappeared for some reason. </p><p>Only standard application icons via the customize window can be moved in/out of the overflow area. </p><p>Disabling and re-enabling the addons does nothing. The addon icons that are missing from the overflow (that I had put in there) are now all unavailable. I tried to uninstall/reinstall one addon as a test but that did not restore the addon icon. No addons are in the right click menu either. </p><p>Anyone else seeing this issue? </p>


created: 2021-02-23T12:11:06-08:00
updated: 2021-02-23T14:37:55-08:00
tags: desktop;beta;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1394181;1394195;1394199;1394219;
creator: Paul.Schrader1
title:
in firefox document not opened, unsafe. if surched in google, opens and confirms safe document. https!!

content:
<p>why does firefox refuse to open because unsafe document etc, and when the same(within firefox) is entered into google surch, the respective page is available, can be opened and confirms that it is a safe page. No problem to open in edge. The various tipps do not help. antivirus is F-secure. cleaning cookies and cache did not help either. </p>


created: 2021-02-23T12:01:07-08:00
updated: 2021-02-23T12:23:37-08:00
title: Am I the only Mac user disappointed with Firefox 86's "improved Print functionality?"
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1394159;1394162;1394163;
creator: wmff
content:
<p>Firefox 86 for Windows gets a <strong>beautiful</strong> new Print dialog, with great Print Preview and other functionality. The Mac? Nope! </p><p>And there is <em>no</em> technical reason for this! Chrome/Vivaldi/Brave all have a similar dialog box that makes it easy not to waste paper when a website insists on printing a second page for a single word. </p><p>Come on, Mozilla! A little feature parity would be nice – especially for such <em><strong>basic</strong></em> functionality! </p>


created: 2021-02-23T11:54:54-08:00
updated: 2021-02-23T14:35:54-08:00
title: Firefox fails to update automatically
tags: desktop;other;download-and-install;update;
product: firefox
topic: other
locale: en-US
answers: 1394208;1394217;
creator: pcguy
content:
<p>I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart the browser yet the update never installs. The only way to update Firefox is to download the installer from Firefox website. </p><p>I have cleared cache and cookies and that has done nothing to solve this issue </p>


created: 2021-02-23T11:49:59-08:00
updated: 2021-02-23T11:49:59-08:00
title: Broken or no images at all in YahooMail
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: expandedmind1
content:
<p>Hello, </p><p>Is there a resolve for missing or broken images in YahooMail while using Firefox? I think I've exhausted my research into the matter. It works in Safari with default settings. </p><p>Thanks in advance for your help! J </p>


created: 2021-02-23T11:35:46-08:00
updated: 2021-02-23T11:49:33-08:00
title: videos not loading
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1394150;
creator: codetalker
content:
<p>Question for community.  Here in Seattle KOMO is the local ABC affiliate.  Since the last Firefox upgrade videos like the one I am offerring here from their site will not load and I end up having to go to another browser.  Even in safe mode videos will not load?  Any thoughts? </p><p><br> <a href="https://komonews.com/weather/scotts-weather-blog/convergence-zone-puts-on-a-show-for-seattle" rel="nofollow">https://komonews.com/weather/scotts-weather-blog/convergence-zone-puts-on-a-show-for-seattle</a> </p>


created: 2021-02-23T11:12:08-08:00
updated: 2021-02-23T11:14:26-08:00
title: Código inválido para autenticação em duas etapas
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: pt-BR
answers: 1394137;
creator: user3583734
content:
<p>Olá. Estou tentando de todas as maneiras reativar a verificação em duas etapas após perder meu celular com o aplicativo de autenticação antigo, mas sem sucesso. Instalei o Google Authenticator (aplicativo usado no aparelho antigo) e mesmo após digitalizar o código QR, receber o código de segurança e digitar o mesmo no campo abaixo, continuo recebendo a mensagem "código inválido para verificação em duas etapas". Tentei em todos os aplicativos de autenticação sugeridos e nada! <strong>Socorro!</strong> </p><p><strong>OBS: </strong>Vale citar que meu aparelho antigo era um iPhone e o novo é um Moto G. Como eu tinha a senha da minha conta Firefox salva, entrei na mesma pelo meu browser e desativei a verificação em duas etapas para poder instalar o aplicativo de autenticação no novo aparelho. </p>


created: 2021-02-23T11:06:36-08:00
updated: 2021-02-23T11:10:19-08:00
title: Submit Feedback Button redirects to the end-of-survey-landingpage
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1394135;
creator: emanuel.smile
content:
<p>Hi there. I have a feature that I would like to see on Firefox (Pinch zoom on touch displays in the Firefox PDF reader). </p><p>So what I did I searched for <a href="https://superuser.com/questions/1124929/how-can-i-suggest-a-feature-for-firefox" rel="nofollow">the best possible way to submit my feedback</a>. I belive to have found it under Help -&gt; Submit feedback. But upon clicking this button, I get immediately redirected to this page: </p><p><a href="https://qsurvey.mozilla.com/s3/Give-feedback-landing-page" rel="nofollow">https://qsurvey.mozilla.com/s3/Give-feedback-landing-page</a> </p><p>which undoubtly seems like a redirect error.  </p><p>Tried this Link on my Firefox (with addons), Firefox private and Edge, always the same result.  </p><p>Happy to hear some suggestions! </p>


created: 2021-02-23T11:04:40-08:00
updated: 2021-02-23T12:53:15-08:00
title: Ctrl+Shift+W combination works wrong.
tags: linux;desktop;tabs;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1394138;1394175;
creator: luarocks
content:
<p>We already have Ctrl+Q and Alt+F4 combinations for close window, Ctrl+Shift+W should work differently. It should close all tabs (Like Ctrl+W close current tab, Ctrl+Shift+W should close all), but not a window! This combination used to clear your workspace and start visiting new sites from scratch, but not for exit! </p>


created: 2021-02-23T10:52:31-08:00
updated: 2021-02-23T11:41:36-08:00
title: Sharepoint Won't Work with Firefox 86 for Windows
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1394142;1394145;1394148;
creator: joshuavcraft
content:
<p>I am still looking for help in seeing if I can use Microsoft Sharepoint with Firefox 86. When I try to log-in, I get a message that says "Working..." followed by a message that says I can't log on to the site and that I need to log-in. I can reach the regular Office portal and the other office apps without an issue.  </p><p>Suggestions are welcome! </p>


created: 2021-02-23T10:43:38-08:00
updated: 2021-02-23T12:00:18-08:00
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1394144;1394149;1394156;
creator: damiantheriot587
title:
I started getting these Authentication Requierd: moz-proxy is requesting username and password. The site says "please enter your credentials & passwords". This happens whenever I open my pc and I don't know what the cause is or how to fix it?

content:
<p>I started getting these Authentication Requierd: moz-proxy is requesting username and password. The site says "please enter your credentials &amp; passwords". This happens whenever I open my pc and I don't know what the cause is or how to fix it? </p><p>I can't find any malware or add-ons that could could be causing this. </p><p>If you could help me find and fix the issue that would be appreciated. </p><p>So far I gotten proxy requests from the following  </p><p>moz-proxy://<a href="http://kdch-b7056d.wealth-arcade.com:443" rel="nofollow">kdch-b7056d.wealth-arcade.com:443</a> moz-proxy://<a href="http://nzcj-b7056d.2po.info:44" rel="nofollow">nzcj-b7056d.2po.info:44</a> moz-proxy://<a href="http://cryr-b7056d.devon-athens.net:443" rel="nofollow">cryr-b7056d.devon-athens.net:443</a> </p>


created: 2021-02-23T10:34:43-08:00
updated: 2021-02-23T13:59:06-08:00
title: Apple download links still not working.
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1394147;1394155;1394157;1394158;1394160;1394161;1394164;1394170;1394190;
creator: dialabrain
content:
<p>The download links from Apple are still not working over several versions of Firefox. The links should open the App Store but for some reason they don't using Firefox. They work from Safari of course, but they also work with chromium-based browsers. </p><p>An example Apple page… <a href="https://support.apple.com/en-us/HT211683" rel="nofollow">https://support.apple.com/en-us/HT211683</a> </p>


created: 2021-02-23T10:23:35-08:00
updated: 2021-02-23T10:23:35-08:00
title: deleting contiguous emails
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: light.bulb
content:
<p>Recently, while deleting a list of contiguous emails from Inbox, the email following the last selected email for deletion will also disappear.  It is not found in Inbox or Trash.  It seems restarting Thunderbird thankfully restores the AWOL email. </p>


created: 2021-02-23T10:22:21-08:00
updated: 2021-02-23T10:22:21-08:00
title: Windows 7 System Restore won’t complete because of Firefox Profile error
tags: windows-7;desktop;beta;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: urfy.t
content:
<p>When I try Windows 7 System Restore, it won’t complete because of Firefox Profile error 'cavkhrwq.default'. I very seldom use System Restore, but this has happened twice now.. </p>


created: 2021-02-23T10:04:42-08:00
updated: 2021-02-23T11:58:20-08:00
title: Random Black Theme without Addons
tags: windows-7;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1394154;
creator: vivanco987
content:
<p>Hi, can i somehow  see which addons affect a currently open site?  only with Firefox connected to my Sync    a specific website turns darkmode and is almost unusable, i already started firefox in save mode without addons, the site is still dark </p><p>sadly i cant post the website because its  only reachable via Company login,  it is a Normal website from  a multi million dollar company  and its normal on every other Computer except mine </p>


created: 2021-02-23T09:04:32-08:00
updated: 2021-02-23T09:04:32-08:00
title: youtube.com
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: alt.yd90
content:
<p>Hy all,I can't access <a href="http://youtube.com" rel="nofollow">youtube.com</a>. When I try Mozilla says: </p><p>Did Not Connect: Potential Security Issue </p><p>Firefox detected a potential security threat and did not continue to <a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a> because this website requires a secure connection. </p><p>What can you do about it? </p><p><a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a> has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. </p><p>The issue is most likely with the website, and there is nothing you can do to resolve it. </p><p>If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem. </p><p>ANY FIX? TNX! </p>


created: 2021-02-23T08:58:34-08:00
updated: 2021-02-23T13:16:01-08:00
title: Desinstalar
tags: desktop;download-and-install_1;needsinfo;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: pt-BR
answers: 1394180;
creator: eduardocmpk
content:
<p>Meu firefox não quer desisntalar. Vou no painel de controle clico para desinstalar aceito a permissão de administrador, porem nada acontece e posso ficar o dia todo tentando desinstalar que nada acontece, apenas a mensagem de permissão de administrador. Como resolvo isso para aparecer a caixa de desinstalação? </p>


created: 2021-02-23T08:48:02-08:00
updated: 2021-02-23T14:23:12-08:00
title: Update Firefox in secure environment
tags: desktop;download-and-install_1;escalate;
product: firefox
topic: download-and-install
locale: en-US
answers: 1394104;1394186;1394198;
creator: piaggio_97
content:
<p>I would like to get new security updates for Firefox, i dont have Internet connection so the updates must come in some other way. </p><p>is it possible to download updates somewhere and then place then on a share on a fileserver and then i can tell Firefox look for updates on this share instead of Internet. </p><p>I already use this technic for Windows Defender, i download the definition files and the enable a GPO that tell Defender that all updates are on a fileshare. </p><p>Can this be done in Firefox (or something similar? </p><p>Hope you understand what i am trying to achieve </p>


created: 2021-02-23T08:26:21-08:00
updated: 2021-02-23T09:21:40-08:00
title: zbue1cim.default-release
tags: windows-7;desktop;beta;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1394105;
creator: strauss.c.m
content:
<p>Hi Can someone please help on my windows system under users\user\appdata\local\Mozilla\Firefox\Profiles\zbue1cim.default-release there is a directory Cache2 which on occasion has contained 12000 files of up to 1.3Gb which is often mostly fragmented What is this used for and how can I get rid of it as I cant for the life of me see why a browser should have so many data files </p>


created: 2021-02-23T08:21:18-08:00
updated: 2021-02-23T08:21:18-08:00
title: Photo images in Yahoo stories
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: moffettl
content:
<p>When I click on a story from the Yahoo homepage while using my FF browser, the images show up as gray with no image.  On all other web sites, there is no problem with photos.  This only happens in Firefox browser, not Chrome or others.  I have tried finding the answer to this with no luck. Any help would be appreciated. Thank you. </p>


created: 2021-02-23T07:57:25-08:00
updated: 2021-02-23T07:57:25-08:00
title: Firefox home page color problem after latest Windows10 update
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: sten.chinn
content:
<p>I set my color preferences on Window10 to get back to original appearances. Now when I launch Firefox its home page and menu bar have a black background color. No other apps seem similarly affected. </p>


created: 2021-02-23T07:51:47-08:00
updated: 2021-02-23T07:51:47-08:00
title: Can't add Firefox to Microsoft Focus Assist Feature (Windows 10)
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: trey7
content:
<p>I think the title says it all: Can't add Firefox to Microsoft Focus Assist Feature (Windows 10) </p><p>I like this feature because it lets me disable notifications while filming or working on other projects but currently I cannot add Firefox to the priority list. </p><p>It may be a new feature to you (like it was to me) so here's the easiest way to access it. </p><p>Focus Assist (Right click on notifications Icon in bottom right corner) &gt; Customize Priority List &gt; Apps  </p><p>I can add Google Chrome and other web browsers but not Firefox.  </p><p>Anyone know what this is or how to fix it? </p><p>Thanks in advance. </p>


created: 2021-02-23T07:30:17-08:00
updated: 2021-02-23T07:30:17-08:00
title: Newsletters on latest updates
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: Joseph.sanchez31
content:
<p>Is it possible to subscribe to a newsletter mozilla may put out referring to monthly patch notes and releases? </p><p>-Thank you </p>


created: 2021-02-23T07:26:22-08:00
updated: 2021-02-23T07:26:22-08:00
title: Firefox & Outlook 2013
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: webtomsett
content:
<p>How do I stop Outlook 2013 opening up Internet Explorer when I select 'View in Browser' even though Firefox is my default browser? </p>


created: 2021-02-23T07:13:38-08:00
updated: 2021-02-23T14:54:43-08:00
title: How to disable "Show password"
tags: desktop;beta;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1394100;1394124;1394172;1394218;1394225;
creator: shippingeasy2
content:
<p>I am a manager of a company, and I need to let some of our employees access to our online accounts. However, they can see our username/passwords when they simply look at firefox settings.  Master password is obviously not useful. I want to basically disable "show password" tab. </p><p>I looked up online all day, including other web browsers, and firefox extensions. I can't seem to find it out. </p><p>Can anyone help me with this? </p>


created: 2021-02-23T06:46:21-08:00
updated: 2021-02-23T06:46:21-08:00
title: gmail
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: honeybee2933
content:
<p>I want to attach two gmail accounts to my taskbar. One is already there but when I try to attach the second it replaces the first. Can you help please? </p>


created: 2021-02-23T06:38:30-08:00
updated: 2021-02-23T06:38:30-08:00
title: Firefox memory use
tags: windows-7;desktop;beta;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: dmwevp
content:
<p>Maybe it is just me ..but is seems like 500 - 600MB of memory use for 2 open tabs is a lot ? </p>


created: 2021-02-23T06:36:59-08:00
updated: 2021-02-23T12:36:40-08:00
title: Firefox History Manipulation
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1394106;1394121;1394126;1394131;1394169;
creator: firefox181
content:
<p>Greetings. </p><p>Whenever I click on a link to Facebook, the page manipulates the browser history, effectively disabling the back button by adding multiple instances of the same page. I read that Google addressed this issue with Chrome a while back, but I don't find anything about a fix for Firefox. Is there one? </p><p>Thank in advance. Bill </p>


created: 2021-02-23T06:01:48-08:00
updated: 2021-02-23T06:01:48-08:00
title: Delete an existing account associated to an email that I can't access anymore
tags: desktop;sync;windows-81;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: Saulot
content:
<p>Hello, </p><p>I'm in a bit of a trouble here, as I got recently and quite suddenly put aside from my job, and with that, lost access to my professional e-mail adress and to my professional computer. Problem is I had a Firefox account linked to my professional e-mail adress, and with this "work from home" situation I made the mistake to mix things up a little and store some personal passwords, on my pro computer. I changed most of my passwords since then, but still, I'd prefer if even the old ones weren't in the nature... As I can't log into my pro inbox anymore to validate the 2 steps connexion to firefox sync, I can't access my Firefox account from any other computer to remotely delete all these sensitive informations.  </p><p>As this account mainly stores work related bookmarks and passwords, I don't particularly plan on claiming it back, as it would be of no use to me now. Instead, I'd prefer to see this account purely deleted, and to be able to move on with a clean slate. </p><p>I would like to know if there is a way, some procedure or anything, for the Mozilla teams to manualy delete an account and all it contains ? </p><p>Thank you in advance. </p>


created: 2021-02-23T06:01:02-08:00
updated: 2021-02-23T06:01:02-08:00
title: Server not found
tags: desktop;fix-problems;windows-81;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: akshesh.katkoria
content:
<p>I am just not able to access sites related to CFA Institute, rest I am able to do. If I try to browse any of the site related to that, I am getting: 'Server Not Found", as window heading and below the description looks like this: </p><p>Hmm. We’re having trouble finding that site. </p><p>We can’t connect to the server at <a href="http://cfasocietyindia.org" rel="nofollow">cfasocietyindia.org</a>. </p><p>If that address is correct, here are three other things you can try: </p><pre>   Try again later.    Check your network connection.    If you are connected but behind a firewall, check that Firefox has permission to access the Web. </pre> <p>I have tried every possible outcome, but not able to solve this. Hence if anyone can help on this, that would be great. Attaching a screenshot for a better refrence </p>


created: 2021-02-23T05:45:29-08:00
updated: 2021-02-23T05:45:29-08:00
title: Laptop crash
tags: desktop;beta;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: maadams
content:
<p>My laptop crashed hard.  I obviously didn't get a backup of my bookmarks, password, etc.   Where and what file name is my old bookmarks kept?  I can get access to my old laptop data, but I am not sure exactly the path and filename I need to get.  Thanks </p>


created: 2021-02-23T05:28:37-08:00
updated: 2021-02-23T05:28:37-08:00
title: no login in saved password
tags: windows-7;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
creator: maxele
content:
<p>Good afternoon, there is no login in the saved passwords for the google account, although there is a password. How do I fix this? I have no other methods to remember or restore the username. Please, help </p>


created: 2021-02-23T05:21:57-08:00
updated: 2021-02-23T05:21:57-08:00
title: webcam
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: strongerinside
content:
<p>Hi so i am trying to use my webcam on a website but it is not picking up the webcam. I use my webcam to stream live on twitch which i use OBS to stream through. Now when i go to use my webcam the site asks my permission but instead of it saying my webcam, it is saying to use obs webcam but i cant see anything. I have the logitech 920 and nowhere does it allow me to select that camera. happens on all browsers </p>


created: 2021-02-23T05:20:50-08:00
updated: 2021-02-23T05:20:50-08:00
title: Drucker werden nicht alle angezeigt
tags: desktop;tips;windows-10;firefox-850;
product: firefox
topic: tips
locale: en-US
creator: Harald.Andersen
content:
<p>Hallo, wenn ich aus Firefox heraus drucken will, werden nicht alle installierten Drucker  (z.B. Microsoft Print to Pdf) angezeigt. </p>


created: 2021-02-23T05:01:13-08:00
updated: 2021-02-23T05:01:13-08:00
title: Firefox doesn't autofocus the Search bar on ctrl+t when in fullscreen
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: orael.agadres
content:
<p>Hi </p><p>I want to report a bug, that annoy me at the highest :) </p><p>Firefox doesn't autofocus the Search bar on ctrl+t when in fullscreen (by search bar I mean the address bar) </p><p>Step to reproduce : - Go in <strong>fullscreen</strong> (e.g Youtube vid) - <strong>ctrl+t</strong> for opening a new tab - And the search bar <strong>isn't focused</strong> (it should be the case, and it do it when it's not in fullscreen) </p><p>And yes I know that I can just press F6 for focus it, but i'm lazy </p>


created: 2021-02-23T04:57:29-08:00
updated: 2021-02-23T04:57:29-08:00
title: signing multiple add-ons from the same user / ip gets throttled by server
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: stas.o1
content:
<p>Hi, </p><p>We have multiple custom add-ons that we want to sign, and this error message is being received from the server: </p><p>status: 429 response: {"detail":"Request was throttled. Expected available in 60 seconds."} </p><p>Is there a way to bypass this? </p><p>I tried using both apis and had the same result: sign-addon web-ext </p>


created: 2021-02-23T04:57:03-08:00
updated: 2021-02-23T09:26:42-08:00
title: browser reseting
tags: mac-os;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1394107;
creator: pothastiva
content:
<p>i recently downloaded firefox browser. i have shut down the computer twice since then and both times the browser has reset itself. it acts like i am a new user and my customizations are lost. quite frustrating. </p>


created: 2021-02-23T04:26:50-08:00
updated: 2021-02-23T04:26:50-08:00
title: firefox high CPU, RAM, HDD load when open few tabs at once
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: owaimori
content:
<p>when i open 4-5 tabs at once, this is happening. No matter which tabs. I just opened google search and few results. It keep loading my pc until i restart firefox, eben when i close these tabs. What to do with it? </p>


created: 2021-02-23T04:23:01-08:00
updated: 2021-02-23T04:23:01-08:00
title: site LCL considéré comme page contrefaite pour FireFox
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: fbzclaude
content:
<p>Bonjour, </p><p>lorsque je cherche à me connecter sur le LCL par Fiefox sur mon PC, la page m'est (presque) systématiquement signalée comme contrefaite, et je suis absolument persuadé  que ce signalement est erroné </p><p>les banques  sont des escrocs, nous sommes peut-être d'accord mais des escrocs légaux et autorisés, et je suis bien gêné par ce signalement. </p><p>je pense qu'il y a un loup sous bogue </p><p>bonnes et belles journées à vous </p><p>Claude F-B </p>


created: 2021-02-23T03:37:38-08:00
updated: 2021-02-23T04:01:13-08:00
title: How do i stop links from opening new windows
tags: mac-os;desktop;tabs;firefox-780;
product: firefox
topic: tabs
locale: en-US
answers: 1394072;1394073;
creator: tinyshomar
content:
<p><strong>Hi, Whenever i click a link it immediately opens in new windows how do i stop this from happening please i need your help. </strong> </p>


created: 2021-02-23T03:22:03-08:00
updated: 2021-02-23T03:37:25-08:00
tags: desktop;privacy-and-security_1;windows-10;firefox-850;firefox-8502;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1394069;
creator: andrewferenczi
title:
Potential scam - getting notification about my organization managing browser (don't belong to any org)

content:
<p>Hi-- I saw a banner while changing my Firefox settings that warned me about my organization controlling the browser. I found it strange since I don't belong to any organization and this is my personal computer, so decided to click and saw a certificate for "ImportEnterpriseRobots" (see screenshots).  </p><p>Does anybody know what this could be referring to? Is it a privacy breach or something legit from Mozilla/one of my extensions? </p><p>Thanks in advance for your help! </p>


created: 2021-02-23T02:19:16-08:00
updated: 2021-02-23T10:20:51-08:00
title: youtube page not loading properly
tags: desktop;websites;youtube;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1394074;1394094;1394108;1394114;1394129;
creator: will88taylor
content:
<p>cannot access you tube on firefox  browser.  Microsoft edge loads up clean.  Firefox displays left side buttons, home, trending, etc.  Buttons work, nothing else does, no display of videos to peruse.  Other screens have videos and everything else works . I can watch videos just not select from latest videos on the home page. </p>


created: 2021-02-23T02:09:29-08:00
updated: 2021-02-23T02:44:55-08:00
title: Received yesterday a proposal from firefox for a gift and asked to pay $1 for it ???
tags: windows-7;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1394059;1394061;
creator: restobsil
content:
<p>I was surprised yesterday when opening Firefox to receive a gift proposal (a samsung smartphone) as a faithful user &amp; asked to fill up a questionary and pay $1 with my creditcard details to receive the gift, which I didn't do. Is it usual to receive such a proposal ? Was it really coming from Firefox ? Thank you </p>


created: 2021-02-23T01:24:58-08:00
updated: 2021-02-23T01:24:58-08:00
title: Step by step instructions to Use Picture-in-Picture Mode on Firefox.
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: LeviDua
content:
<p><strong>Firefox's Picture-in-Picture mode allows you to watch recordings while riding the web.</strong> Firefox's Picture-in-Picture mode allows you to pop recordings out of their page to turn into a consistently on-top gliding window. It implies that you can at the same time peruse different pages while watching a video. Here, we're demonstrating how to empower and utilize Picture-in-Picture mode on Firefox. </p><p><strong>What Is Picture-in-Picture Mode? </strong> </p><p>Picture-in-Picture mode is a Firefox include that has been accessible for Windows since adaptation 71, and for macOS and Linux since variant 72.  </p><p>When observing most recordings, you can tap the Picture-in-Picture symbol to pop the video out of the site page. That video at that point turns into its own skimming window, which you can resize and move anyplace on your screen, and it'll generally stay on top. You can even control the video playback without expecting to explore back to the first page. </p><p><strong>Step by step instructions to Enable Picture-in-Picture Mode </strong> </p><p>Picture-in-Picture mode is a standard Firefox highlight that is empowered naturally. Nonetheless, you can shroud the symbol that enacts it, so adhere to these directions to check its status:  </p> <ul><li>  Snap the Menu Button (three even lines).  </li></ul> <ul><li>  Snap Options.  </li></ul> <ul><li>  Underneath Browsing, guarantee that Enable picture-in-picture video controls is checked. </li></ul> <p><strong>Step by step instructions to Use Picture-in-Picture Mode </strong> </p> <ul><li> To utilize Picture-in-Picture mode, drift over a video and snap the Picture-in-Picture symbol. It would seem that two square shapes on top of one another. This will pop the video out from the page.  </li></ul> <ul><li> On the other hand, you can right-tap the video to open the setting menu. From here, click Picture-in-Picture. A few sites like YouTube supersede the Firefox setting menu, so you should right-click twice to get to it (don't right-tap on a menu thing or it will not work)  </li></ul> <ul><li> You can likewise press Ctrl + Shift + ] and Firefox will dispatch the most significant video on the page into Picture-in-Picture.  </li></ul> <ul><li> There are a few recordings that Picture-in-Picture mode isn't accessible for. This incorporates those without a sound track and those that are excessively little or short. For instance, loads of recordings on Twitter fall into this class.  </li></ul> <ul><li> When utilizing Picture-in-Picture mode, you can snap and delay the video to move it anyplace on your screen. Additionally, snap and drag the sides of the video to resize it. To go full screen, double tap the video.  </li></ul> <ul><li> Float over the video, and you will see three symbols. The upper right X symbol stops and shuts the Picture-in-Picture video. Then again, the Picture-in-Picture symbol will keep the video playing and return you to the first website page. </li></ul>


created: 2021-02-23T00:47:13-08:00
updated: 2021-02-23T02:44:46-08:00
title: Bookmarks Toolbar "Only Show on New Tab" option not working
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1394060;
creator: kanlukasz
content:
<p>If i set Bookmarks Toolbar option to <strong>Always Show</strong>, everything works fine, the toolbar is displayed all the time. Now, if i set Bookmarks Toolbar option to <strong>Only Show on New Tab</strong> the toolbar is not displayed anywhere. You can't see it in the new tab or the current tab. </p><p>I tested it with FF 85.0.2 (64-bit) and with FF Developer Editition 86.0b9 (64-bit) </p><p>I am attaching a VideoGIF to show the problem </p>


created: 2021-02-23T00:37:13-08:00
updated: 2021-02-23T00:37:13-08:00
title: First tab freezes
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: Bellante
content:
<p>Let's say I have 4 tab's open and when I go back to the first tab it just freezes and wont go my homepage then reverts to "Problem loading page" whilst all the other tab's are OK. Any idea's please? James Geddie </p>


created: 2021-02-23T00:05:20-08:00
updated: 2021-02-23T00:05:20-08:00
title: Popup windows shows blank screen
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: l1support
content:
<p>I am having trouble while right clicking on the firefox, it shows blank area. Also every popup messages texts are not visible. </p><p>Firefox Version : 48.0 Os  : MacOS Big Sur 11.2.1 </p><p><br> Attaching the screenshot for the same. </p>


created: 2021-02-22T23:57:02-08:00
updated: 2021-02-23T13:13:15-08:00
title: Unable to load PKCS11 module
tags: mac-os;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1394139;1394179;
creator: bz10
content:
<p>Hello, </p><p>I'm using Firefox 85.0.2 on macOS 11.2.1 and I can't load the PKCS11 Device Driver for my eSign. All the necessary drivers are installed on the system and the Charismatics Scard Utility recognises the devices properly. What's even stranger, is that I was able to add the device in Thunderbird (78.7.1). </p><p>Can anyone help me figure out what's wrong and get the device working, please? </p><p>Thanks! </p>


created: 2021-02-22T23:20:10-08:00
updated: 2021-02-22T23:20:10-08:00
title: I've lost all my favourites
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: claire.gerardin
content:
<p>Hi,  After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ? </p><p>Thank you, </p>


created: 2021-02-22T22:53:27-08:00
updated: 2021-02-22T22:53:27-08:00
title: Office popups (and others) open behind browser
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: daniel185
content:
<p>Hi, I use office 365 (as an example) on two computers. On one all is fine .. if I double click on an email in my outlook inbox the popup windows opens in foreground. On another computer I have (both have all firefox updates installed) popups open behind the browser - so I actually don't see that anything has happened. </p><p>I tried restartig FF without addons. I tried using another user container. I searched the net but only found tipps that were quite old. </p><p>Anyone have an idea what I can do to prevent windows from opening behind the browser?  </p><p>85.0.2 (but happened before that version too). </p>


created: 2021-02-22T21:14:49-08:00
updated: 2021-02-23T12:40:04-08:00
title: Firefox doesn't connect unless I restart browser
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1394023;1394024;1394171;
creator: a1b2c3d4e5f6g7h8i9jkl123
content:
<p>Whenever I turn off my wifi or if I lose connection, the browser stops working after I resume connection.  It won't connect to any site. I have to restart the browser and then it works fine. I have this problem on both the desktop and laptop. Win 7 and Win 10. How can I fix this? </p>


created: 2021-02-22T20:18:22-08:00
updated: 2021-02-22T21:13:46-08:00
title: MY Bank no longer accepts firefox
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1394019;
creator: TomCurt
content:
<p>You don't have permission to access "<a href="http://www1.bmoharris.com/api/us-banking/auth/authenticate-widget?" rel="nofollow">http://www1.bmoharris.com/api/us-banking/auth/authenticate-widget?</a>" on this server. </p><p>Reference #18.64a83817.1614052575.13e87f8 </p>


created: 2021-02-22T18:31:30-08:00
updated: 2021-02-22T20:30:56-08:00
title: Tabs constantly crashing
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1394013;
creator: Plopped
content:
<p>My tabs keep crashing (Gah! Your tab has crashed) when browsing. I have not discovered a particular pattern or specific website(s) that may be causing it. Crashes started happening around 2/21. Occasionally, the entire browser would crash and I would need to restart it. </p><p>Here are a few of the most recent crash reports.  </p><p>bp-df10ac93-510d-4fc7-9819-b830b0210223 	2/22/2021, 8:50 PM 	 View bp-3496e455-3bc8-41ff-bb73-a98020210223 	2/22/2021, 8:49 PM 	 View bp-38dc5c74-75b1-4b78-b629-6872a0210223 	2/22/2021, 8:39 PM 	 View bp-fdaf3c77-538f-4db5-9ac4-21e510210223 	2/22/2021, 8:28 PM 	 View bp-3c557d50-b722-4caa-a8d6-7dfda0210223 	2/22/2021, 8:28 PM 	 View bp-0c539194-3a6d-4faf-be0d-fb1530210223 	2/22/2021, 8:28 PM 	 View bp-6c0bf083-97ba-42bf-b88d-b52c80210223 	2/22/2021, 8:28 PM 	 View bp-c50db473-3eca-4132-a568-9db390210223 	2/22/2021, 8:27 PM 	 View </p>


created: 2021-02-22T18:19:50-08:00
updated: 2021-02-22T20:17:31-08:00
title: When using STG addon, how do you close the STG tab groups?
tags: mac-os;desktop;tabs;firefox-840;firefox-8402;
product: firefox
topic: tabs
locale: en-US
answers: 1394006;1394011;
creator: sandzbox
content:
<p>I've made several TAB GROUPS with the STG plugin. But when I want to close the tab group windows I get a warning like: "You are about to close 37 tabs. Are you sure you want to continue?" What? How do I close the windows without closing all the tabs and loosing them? Isn't the purpose of using STG to help you organize all of your open tabs so that you CAN close the windows? Or, when I close the STG Group and close the tabs, will they still be accessible through the STG Manage Groups window? Thanks for the help! </p>


created: 2021-02-22T18:16:04-08:00
updated: 2021-02-22T19:09:59-08:00
title: Unable to switch between my Youtube's Brand Account and Personal Account
tags: desktop;websites;windows-10;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
answers: 1393998;1393999;1394003;
creator: klaustin.wijaya
content:
<p>I have found out this issue very recently when I was trying to upload my music library into my Youtube Music account, but couldn't do so because I was using my brand account. I tried to switch out to my personal account, but after clicking my personal account, the page refreshes and my account is still my brand account. I tried this with Youtube in Firefox and it's producing the same problem. I'm able to switch in and out of my accounts in Chrome, but yields differently when I tried it with Firefox. I figured I can maybe get some help to what I am supposed to do if I still want to use Firefox and able to switch account more easily. </p>


created: 2021-02-22T18:09:21-08:00
updated: 2021-02-22T20:57:11-08:00
title: Have duplicate Bookmarks Menu and can't delete one without deleting the other
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1394018;
creator: cdecordo
content:
<p>I have two bookmarks menu folders with identical bookmarks in win 10.  One has an icon, but deleting one bookmarked web address in either deletes it in both bookmark folders! </p><p>Thanks for any solutions. </p><p>Clif </p>


created: 2021-02-22T17:38:49-08:00
updated: 2021-02-22T21:17:25-08:00
title: Using Microsoft Sharepoint with Firefox - doesn't allow file drag-and-drop
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1394020;
creator: egyles
content:
<p>My company lets employees use whatever browser they want. I always use Firefox. My company uses Sharepoint for all internal files. I frequently need to save e-mail attachments from the Outlook e-mail (app version, not browser version) into Sharepoint in a browser tab. Firefox will let me drag-and-drop files from my desktop into Sharepoint in a browser tab, but it will NOT let me drag-and-drop files directly from an Outlook email attachment into Sharepoint in a browser tab. I tested this in Chrome, and Chrome allowed it. This sounds like a minor thing, but dropping to my desktop first then into the browser is an annoying step that adds up to valuable minutes over the course of a work day. Is there a setting or anything I can change to get Firefox to allow the drag-and-drop directly from an Outlook e-mail? I'd very much like to not have to use Chrome for this functionality. </p>


created: 2021-02-22T17:36:37-08:00
updated: 2021-02-22T20:13:39-08:00
title: Second account
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1393994;1394008;
creator: daddynme2
content:
<p>I have a firefox account. I want to set up a second with my work email. Strangely i can't easy find how to do that </p>


created: 2021-02-22T16:21:51-08:00
updated: 2021-02-22T17:27:58-08:00
title: Bookmarks
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1393980;1393989;1393990;
creator: wolfnowl2
content:
<p>Hi There: </p><p>I have a lot of bookmarks in Firefox. Some of them are outdated and no longer work. </p><p>On this page: <a href="https://support.mozilla.org/en-US/kb/how-do-i-delete-bookmark#w_deleting-a-single-bookmark" rel="nofollow">https://support.mozilla.org/en-US/kb/how-do-i-delete-bookmark#w_deleting-a-single-bookmark</a> it describes two ways to delete a bookmark. I've tried both. Neither one works. Suggestions appreciated. </p><p>Thanks, Mike. </p>


created: 2021-02-24T15:48:03-08:00
updated: 2021-02-24T15:48:03-08:00
title: browser
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: jctrvlr
content:
<p>bought a new computer in china windows 10 installed in chinese had windows 10 english version installed someone installed firefox .cn i ubinstalled it put in the english us version but now no matter what i have tried firefox website, help for new users  and other 2 things at the top left corner underneath back and forward errors are in chinese not english. no matter what i do uninstall etc  they always come up in chinese. is there any way to get them to show in english, thank you </p>


created: 2021-02-24T15:33:18-08:00
updated: 2021-02-24T15:33:18-08:00
title: Joining Zoom Meetings
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: srapoport
content:
<p>My Firefox browser is not enabling direct entry into Zoom meetings when clicking on links in email meeting invitations.  The invitation link in the email opens the Zoom program but not the meeting.  I have tried utilizing Chrome and the meetings open directly when accessed through the link in an email invitation.  Any assistance troubleshooting the problem in Firefox is appreciated. </p>


created: 2021-02-24T14:59:16-08:00
updated: 2021-02-24T15:35:41-08:00
title: Ken Burns effect does not run smooth
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1394458;
creator: josef.eibauer
content:
<p>Hi,  </p><p>I'm using a Ken Burns effect for my website. Usually the animation used to run smoothly as it should. </p><p>However, since a few weeks, the animation runs very rough. Please have a look for yourself: </p><p><a href="http://www.gut-dietersberg.de/" rel="nofollow">http://www.gut-dietersberg.de/</a> </p><p>Interestingly, other browsers such as Edge or Chrome do NOT have this problem.  </p><p>What's wrong with Firefox in that matter? </p><p>Thanks for your help! </p>


created: 2021-02-24T14:51:09-08:00
updated: 2021-02-24T14:55:52-08:00
title: please help meeeeeee dear supports :(((((((
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1394451;
creator: hisssssssboy
content:
<p>i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset password but all my bookmarks are gone please help me i begging you </p>


created: 2021-02-24T14:13:40-08:00
updated: 2021-02-24T14:13:40-08:00
title: Saving passwords
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: analarai
content:
<p>i just signed up for Firefox.   Set up new IMac and input my passwords &amp; bookmarjs for my regular websites.  I have now done 3 times and each time I open Firefox it is all gone and I have to start over!   HELP please. AnaLaRai </p>


created: 2021-02-24T14:01:54-08:00
updated: 2021-02-24T14:01:54-08:00
title: Gametop.com screensaver keeps popping up on my screen
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: tianne
content:
<p>For the last couple of days, when I have Firefox open, my screen keeps changing to a <a href="http://Gametop.com" rel="nofollow">Gametop.com</a> screen saver when my laptop is idle. I have never opted for a screensaver and this is doing it on its own. Hope this makes sense. </p>


created: 2021-02-24T14:01:14-08:00
updated: 2021-02-24T15:06:20-08:00
title: Toolbars - is it possible to permanently enlarge fontsize?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1394452;
creator: teresavliddell
content:
<p>I can't find a way to enlarge the font size in menu or bookmarks toolbar, or the drop down menu and the bookmarks themselves. It is ridiculously miniscule and I have to use a magnifier to see it - I have Fuchs Dystrophy so my eyesight varies from day to day, but 16-18 size is usually ok.  Can anyone point the way if any please? </p><p>Many thanks Teresa </p>


created: 2021-02-24T13:45:08-08:00
updated: 2021-02-24T13:45:08-08:00
title: Stop button by kiheru (extension)
tags: windows-xp;desktop;other;
product: firefox
topic: other
locale: en-US
creator: StPhil
content:
<p>Not sure if this is the right place to ask, but I've got a problem. On both my towers I have the Stop Button (and the Reload Button too) installed because I hate that little dual purpose thing that looks like a worm in an apple (small a apple) and can't be moved out of the URL bar to the bar I want it in. The installation on the tower (Windows 10 and updated today Firefox whatever that is) is working perfectly. On the machine running XP, with Firefox ESR 52.9.0, both buttons have died. I have removed and reinstalled. Not a flicker of life. AVG has been intermittently badgering me and offering to remove them, but I always tell it where to go (even though it won't) and close the warning. The people at AVG don't seem to understand that a lot of people outside AVG don't accept their prog's fatwa on certain extensions. What I'm wondering is, is it AVG being sneaky, or is there a reason why two extensions working happily for several months should go legs up? AVG warns me on the 10 machine too, btw. But the buttons still work. Before I made the Final Upgrade to ESR 52.9.0, I had real Mozilla buttons, but these ones by kiheru are the only replacements I can find. PS for software reasons I need both XP and 10. </p>


created: 2021-02-24T13:21:05-08:00
updated: 2021-02-24T13:21:05-08:00
title: How to turn off flashing tab banner upon notifications
tags: mac-os;desktop;tabs;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: pvlkmrv
content:
<p>I'm really annoyed by Telegram and Email tabs flashing at me constantly. I need this to stop. I've tried the solutions at <a href="https://support.mozilla.org/en-US/questions/1185683" rel="nofollow">https://support.mozilla.org/en-US/questions/1185683</a> and <a href="https://support.mozilla.org/en-US/questions/1107234" rel="nofollow">https://support.mozilla.org/en-US/questions/1107234</a>, but I think they're out of date. </p>


created: 2021-02-24T13:03:43-08:00
updated: 2021-02-24T13:03:43-08:00
title: firefox crashing on latest ESR version
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: gdonohue
content:
<p>Hello! Our company has had this issue since May of 2020. out of 170 users, we will have 3 or 4 users per day crashing at random times. we cannot recreate the crashing on demand, its random times, random pcs. we are running the latest ESR version we do have a handful of PCs on the non ESR version also crashing. nothing in their extensions. we have tried running in safe mode and renaming the storage folder for some of the repeat users PCs but the crashing persists after a few days. we had all users refresh firefox but it will also happen again after a few days. we have tried setting a different home page for some users but they still get it.  the only fix is to reinstall firefox and it will work fine for a few days but then will happen again.  when they are in the crash cycle, nothing will get FF to open, only reinstall. FF is the default browser since some of our vendors require it. any help would be appreciated!  </p><p>here are some of the users crash reports.  I cant tell what is causing the crashes.  we do have mcafee AV and have tested removing Endpoint security modules but still got crashing. </p><p><a href="https://crash-stats.mozilla.org/report/index/d55b4ffe-25f9-4616-b80f-821650210218#tab-annotations" rel="nofollow">https://crash-stats.mozilla.org/report/index/d55b4ffe-25f9-4616-b80f-821650210218#tab-annotations</a> <a href="https://crash-stats.mozilla.org/report/index/689631fb-cfc7-4075-a8ef-8ef570201211" rel="nofollow">https://crash-stats.mozilla.org/report/index/689631fb-cfc7-4075-a8ef-8ef570201211</a> <a href="https://crash-stats.mozilla.org/report/index/2639bd02-ea96-4fee-9a7f-49ed90201211" rel="nofollow">https://crash-stats.mozilla.org/report/index/2639bd02-ea96-4fee-9a7f-49ed90201211</a> <a href="https://crash-stats.mozilla.org/report/index/436b3247-9e8a-4613-902e-3e2510201211" rel="nofollow">https://crash-stats.mozilla.org/report/index/436b3247-9e8a-4613-902e-3e2510201211</a> <a href="https://crash-stats.mozilla.org/report/index/9f111752-45c8-4e00-b047-d57be0201211" rel="nofollow">https://crash-stats.mozilla.org/report/index/9f111752-45c8-4e00-b047-d57be0201211</a> </p><p>JK <a href="https://crash-stats.mozilla.org/report/index/00b1479a-ca32-4169-abde-4e1c60210208" rel="nofollow">https://crash-stats.mozilla.org/report/index/00b1479a-ca32-4169-abde-4e1c60210208</a> <a href="https://crash-stats.mozilla.org/report/index/2968b7d8-4b91-414e-aecd-1a6a50210218#tab-modules" rel="nofollow">https://crash-stats.mozilla.org/report/index/2968b7d8-4b91-414e-aecd-1a6a50210218#tab-modules</a> </p><p>JD <a href="https://crash-stats.mozilla.org/report/index/1bebf49d-7bdd-4d96-b0e8-251fb0201231#tab-modules" rel="nofollow">https://crash-stats.mozilla.org/report/index/1bebf49d-7bdd-4d96-b0e8-251fb0201231#tab-modules</a> <a href="https://crash-stats.mozilla.org/report/index/c142fa1e-b2c5-4b73-8d9c-c6aac0201231" rel="nofollow">https://crash-stats.mozilla.org/report/index/c142fa1e-b2c5-4b73-8d9c-c6aac0201231</a> <a href="https://crash-stats.mozilla.org/report/index/c142fa1e-b2c5-4b73-8d9c-c6aac0201231" rel="nofollow">https://crash-stats.mozilla.org/report/index/c142fa1e-b2c5-4b73-8d9c-c6aac0201231</a> </p><p>AM <a href="https://crash-stats.mozilla.org/report/index/a3b76044-f188-4f6d-b9ee-531df0210210" rel="nofollow">https://crash-stats.mozilla.org/report/index/a3b76044-f188-4f6d-b9ee-531df0210210</a> <a href="https://crash-stats.mozilla.org/report/index/80f6eb1e-dd67-4e02-abd1-bfe0f0210202#tab-modules" rel="nofollow">https://crash-stats.mozilla.org/report/index/80f6eb1e-dd67-4e02-abd1-bfe0f0210202#tab-modules</a> </p>


created: 2021-02-24T12:50:02-08:00
updated: 2021-02-24T12:50:02-08:00
title: Microsoft Surface On-Screen Keyboard Crashes Only in Firefox
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: stephenbettridge
content:
<p>When my Microsoft Surface is in tablet mode and I click in any text field in Firefox, the on-screen keyboard pops up, there's a little shutter on the screen, and the keyboard closes. If I open the keyboard again by clicking in the task bar, the same thing happens again. The on-screen keyboard works perfectly in all other apps. </p><p>Anyone come across this before? Any thoughts?  </p><p>I'm using the latest version of Firefox and Windows. </p>


created: 2021-02-24T12:21:16-08:00
updated: 2021-02-24T12:48:34-08:00
title: Extremely disappointed! Firefox forgot all my tabs although I carefully configured the opposite!
tags: desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1394418;
creator: Hero27
content:
<p>I installed Firefox on a MacBook Pro 13" (Mid 2012) with MacOS 10.15.7 Catalina. Before closing Firefox for the first time, I carefully opened settings and ticked "Restore previous session", under "Start" on the "General" settings page.  But when I opened Firefox again, there were no tabs, just a "Welcome screen" as if it was the first time ever I use Firefox! This is extremely disappointing! I am really shocked! I had never thought that Firefox would screw me like this! I have been using Firefox on Windows and Ubuntu for many many years! I can add that it is Firefox 85.0.2. And now it updated itself to 86.0. </p>


created: 2021-02-24T12:11:01-08:00
updated: 2021-02-24T12:55:45-08:00
title: boookmark dropdown menu opens to right of screen, I want it to the left
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1394420;
creator: TIMCO880
content:
<p>I updated to the latest v of Firefox, now my bookmark folder dropdown menus open to the right of the screen, not the left as before. How do I restore the previous behavior? I can't find a clear command anywhere. </p>


created: 2021-02-24T11:38:03-08:00
updated: 2021-02-24T13:35:18-08:00
title: Biometrics and Firefox
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1394435;
creator: tomkazda
content:
<p>Hi, is possible in Firefox to use biometrics (e.g fingerprint) to unlock your passwords in Lockwise or use it for login, etc.? Or it's planned in some next releases? (on Windows 10) </p><p>Thanks for answers! </p>


created: 2021-02-24T11:30:32-08:00
updated: 2021-02-24T11:30:32-08:00
title: Problemas com codificaçao de texto
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: pt-BR
creator: caliel.co
content:
<p>Ola! Estou com um problema acerca dos caracteres exibidos pelo Mozilla Firefox. Desde ontem o navegador nao me permite digitar acentos nas palavras, embora ainda exiba eles e outros caracteres especiais nas paginas que visito. Anexo imagem contendo a visualizaçao do menu de condificaçao de texto, que por algum motivo nao me permite alterar o formato para outro que nao seja Unicode. </p>


created: 2021-02-24T11:27:56-08:00
updated: 2021-02-24T12:09:29-08:00
title: Is there a way to automatically open certain sites in a container?
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1394400;
creator: ksfmensah
content:
<p>Like whenever I'm on Amazon can the tab automatically convert to a shopping container like when I open Facebook with the Facebook container installed? </p>


created: 2021-02-24T11:22:53-08:00
updated: 2021-02-24T12:07:13-08:00
title: pid and tab
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1394389;1394399;
creator: moidjikssekool
content:
<p>hi i see that i have a tab that uploads and i know its PID (via the task manager) I want to close him, but i don't know which tab it is, is it possible? Is there a way to suggest an option that shows the CPU and up/down usage when the mouse stays over a tab? or is there a soft or plugin to do that? thx </p>


created: 2021-02-24T11:22:12-08:00
updated: 2021-02-24T11:22:12-08:00
title: Webcam not showing up in Firefox
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: rjwerth
content:
<p>When trying to use Google meet, Firefox asks for permission to use the mic from my webcam (Logitech Pro9000) but not video.  The only video option shown for permissions is my NDI source.  The Logitech is nowhere to be found in the pull-down.  Works fine in Edge, Windows Camera, etc. </p>


created: 2021-02-24T11:20:48-08:00
updated: 2021-02-24T11:40:40-08:00
title: Clear Browsing History
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1394390;1394392;
creator: dcbllrd
content:
<p>Is there an option or extension that I haven't found which would automatically delete browsing history items after existing for a certain time period (e.g. 1 day, 2 weeks, 1 month, etc.)? If not, could one be created? </p>


created: 2021-02-24T11:13:47-08:00
updated: 2021-02-24T13:09:35-08:00
title: url fully highlighted
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1394425;
creator: akajoseph344
content:
<p>Hi, I'm a web developer and I'm working on a local website..I'm using an .htaccess file to rewrite URLs and everything is fine..the problem is that when I use an htaccess, all my URL becomes white and there is no more gray part for sub directories..I wanted to know if there would be a way to fix this..Thanks in advance. </p>


created: 2021-02-24T10:39:11-08:00
updated: 2021-02-24T11:17:55-08:00
title: Email
tags: desktop;privacy-and-security_1;windows-8;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1394381;
creator: msterrymarc
content:
<p>Every time I open my browser I am required to sign into my email account; I want to open it and have my Gmail automatically open the default address. </p>


created: 2021-02-24T10:32:36-08:00
updated: 2021-02-24T11:24:32-08:00
title: Hyperlinks won't open in latest Firefox.
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1394383;
creator: mikeferrara
content:
<p>Firefox is default browser.   I switched to Crome and then back to Firefox.  I have latest version.   Hyperlinks won't open.  How do I fix it?   Thanks. </p>


created: 2021-02-24T10:03:30-08:00
updated: 2021-02-24T11:41:53-08:00
title: While browsing between Youtube and my university website, I got a strange pop up message.
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1394369;1394385;1394386;1394393;1394394;
creator: J2124
content:
<p>As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make this document your home page?" I selected no, but I would like to know if this is merely something that can happen at random with Firefox, or potential malware or the like. </p><p>Thank you. </p>


created: 2021-02-24T09:54:00-08:00
updated: 2021-02-24T09:54:00-08:00
title: After update to Firefox 86.0 64 bit on Windows 10 I can't login to NY Times
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: lakeinter
content:
<p>I've reported this to the NY Times, but I can login fine with MS Edge browser, so I thought you'd want to know. Until this problem is fixed, I will have to use the Edge browser.  All the best,  John </p><p>update: I tried to login with Firefox 86.0 64 bit for Debian Linux 10.8 and it works OK. </p>


created: 2021-02-24T09:50:24-08:00
updated: 2021-02-24T12:45:53-08:00
title: What Happened to "Print Preview"?
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1394387;1394397;1394401;1394415;
creator: WebDev
content:
<p>A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.  </p><p>This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP! </p>


created: 2021-02-24T09:07:23-08:00
updated: 2021-02-24T12:56:28-08:00
title: Sudden loss of all my bookmarks functionality. None are now active links.
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1394396;1394421;
creator: tgtielemans
content:
<p>How can I get all my bookmarks to be active links?  Have ready many articles but none have helped yet. </p>


