# 2021-yearly-ff-questions-en-us

created: 2021-09-15T14:11:19-07:00
updated: 2021-09-15T16:26:15-07:00
title: Screenshots do not work in already opened windows on the page
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1443701;
creator: bhy4asteam
content:
<p>Screenshots do not work in already opened windows on the page. </p><p>For example: instead of screenshotting another window(first picture) on the page, Firefox screenshots page behind this window(second picture). </p>


created: 2021-09-15T14:02:38-07:00
updated: 2021-09-15T14:17:56-07:00
title: Bookmark double spaced ... what the *&^% Mozilla???
tags: mac-os;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1443679;
creator: etienne.deklerk
content:
<p>Seriously, whoever thought <em>forcing</em> double spaced bookmarks on us was a good idea needs to go. </p><p>I'm about to. </p>


created: 2021-09-15T13:48:14-07:00
updated: 2021-09-15T13:48:14-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: kirkaby
title:
Using Firefox, cannot look at reviews on Costco.com; using Chrome, no problem. Recent problem; want Firefox, NOT Chrome

content:
<p>Using Firefox, I cannot look at the reviews on <a href="http://Costco.com" rel="nofollow">Costco.com</a>; using Chrome, no problem. Recent problem. I want Firefox, NOT Chrome. </p><p>Similar, but perhaps unrelated: On <a href="http://MSN.com" rel="nofollow">MSN.com</a>, I find videos offered by CNN. The <em>present</em> video never finishes loading and I canot watch it. If I skip that, I will see the next ad, and then the next video will run. A bit frustrating because I can never see the video that caught my eye in the first place. (I cannot get back to it.) </p><p>Thanks for reading; thanks for any suggestions. </p>


created: 2021-09-15T13:25:19-07:00
updated: 2021-09-15T13:25:19-07:00
title: Unwanted Update
tags: desktop;other;windows-81;firefox-920;
product: firefox
topic: other
locale: en-US
creator: w2mclark
content:
<p>Is it possible to undo an unwanted update of Firefox after it has replace a 32 bit with 64 bit service and has eliminated every thing I had on installed over the past four or five years? </p>


created: 2021-09-15T13:04:15-07:00
updated: 2021-09-15T13:04:15-07:00
tags: desktop;beta;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: zacharypalko
title:
Add-ons will not properly display in the overflow menu, showing a minimized box and a scrollbar instead.

content:
<p>When viewing extensions in the overflow menu, items become cutoff. Sometimes a scrollbar will be displayed, allowing you to view the rest. At other times, you are not able to navigate to the other information at all. I tried to use ctrl + (+ or -) to try and zoom out, but only the size was able to become bigger or smaller, not the scaling. </p>


created: 2021-09-15T13:02:19-07:00
updated: 2021-09-15T13:02:19-07:00
title: Youtube issue; "Connect to the internet"
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
creator: jung3lape
content:
<p>Greetings! Im a daily (and nightly) user of firefox nightly, both on Windows10 and Android. The last few months i have had a recurring issue when using youtube on my PC. No problems on android. </p><p>When i start the browser, and enter youtube, it works fine for a handful of videos, then suddenly i get an error message; "<em>Connect to the internet" - You are without internet connection, check your connection</em>" My connection is fine, and all other webpages works perfectly, even the youtube menu is still active, and i have figured that if i click on "Your videos" in the menu, it enters the Youtube creator mode without problems at all, while other video-links are "blocked" by this annoying issue. If i click a youtube link simultaneously as i load the youtube (Studio) creator mode, (or right after), the video plays as it should for a handful of videos, then i get the same message again, and i have to restart the browser to load another video link. I have tried to disable all add-ons i run, like adblocks and you name it, but the issue still remains. I also have problems loading the youtube comment-section while this goes on, and if i like a video and reload the page, the "like" is gone. </p><p>Does anyone know what i can do to solve this issue? Any solution is highly appreciated! </p><p>PS; I can provide screenshots if needed. </p><p><strong>Thanks in advance!</strong> </p>


created: 2021-09-15T11:42:13-07:00
updated: 2021-09-15T11:42:13-07:00
title: Enter key for onscreen keyboard not doing anything when typing in search bar
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: bellb300
content:
<p>I have a dell xps 7390 2-in-1 one laptop loaded with Pop_os 21.04. (Linux) and vanilla firefox with no extensions installed. </p><p>The laptop is touch screen. </p><p>When I tap the address bar at the top, the onscreen keyboard opens up. i am able to type into the address bar. Hitting the enter key on the onscreen keyboard does nothing. I have to tap the little go icon.  </p><p>If I repeat this activity using the mouse and keyboard. hitting the enter button works fine. </p>


created: 2021-09-15T11:20:03-07:00
updated: 2021-09-15T11:20:03-07:00
title: Slate.com - Disable . . .
tags: desktop;tips;mac-os-x-109;firefox-570;
product: firefox
topic: tips
locale: en-US
creator: otherwisely
content:
<p>Why does Slate have a problem with Firefox? They want me to do what to read their stories? Not a geek. </p>


created: 2021-09-15T11:03:28-07:00
updated: 2021-09-15T11:03:28-07:00
title: Cookie Autodelete count inflated
tags: linux;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: noyster
content:
<p>Over the last few days, each time I close a tab Cookie Autodelete is reporting that a large number of cookies from many domains were removed, even if one single website was visited under that tab. </p>


created: 2021-09-15T10:31:06-07:00
updated: 2021-09-15T11:04:04-07:00
title: Why my Website Page is not responsive on Mozilla Firefox ?
product: firefox
topic: tips
locale: en-US
answers: 1443613;1443627;
creator: zakriamaqsood
content:
<p>Hey Firefoxies ! </p><p>Hope you all are doing great, Why My website <a href="https://bestsunglassesreviews.com/bolle-tennis-sunglasses/" rel="nofollow">Page</a> page is not responsive on Mozilla Firefox Browser ? Any Recommendation ? </p><p>Best Regards </p>


created: 2021-09-15T10:10:22-07:00
updated: 2021-09-15T10:49:26-07:00
title: No secure connection.
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443619;
creator: eric2001
content:
<p>Everytime I try to connect to a site for the first time during that session I get a connection error. See the images added. </p>


created: 2021-09-15T10:09:47-07:00
updated: 2021-09-15T10:09:47-07:00
title: ağ a bağlanamama
tags: desktop;websites;
product: firefox
topic: websites
locale: tr
creator: bozlu82
content:
<p>firefox üzerinden internet e bağlanamıyorum. google crome dan giriyo ama firefox dan giremiyorum. </p><pre> şöyle bi uyarı veriyo  <em>Firefox bağlanma isteklerini geri çeviren bir vekil sunucuya bağlanmak üzere ayarlanmış</em> </pre> <p>ne yapabilirm. lütfen yardım edin </p>


created: 2021-09-15T10:09:18-07:00
updated: 2021-09-15T11:35:48-07:00
title: closing out of firefox
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1443620;1443643;
creator: BROOKETTA
content:
<p>every time i close down out of firefox, weither its to shut down computer or to simply sign our of firefox, when i sign back in again, all my bookmarks, websites i have saved every is gone, i don't understand everytime i sign out i have to refind everything,...why does this keep happening? </p><p>brooks </p>


created: 2021-09-15T09:52:54-07:00
updated: 2021-09-15T09:52:54-07:00
title: MacBook Pro Touch Bar Customization for Firefox?
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: ru-k1
content:
<p>I started using a MacBook Pro which has a bright touch bar where the function keys would usually be on a keyboard, but I like to customize it by removing most of the icons because it don't really use them. For Safari I went to View &gt; Customize Touch Bar, but for Firefox I cannot seem to find that option in the menu bar. Is there any way to customize the touch bar for Firefox as well? Thank you. </p>


created: 2021-09-15T09:27:01-07:00
updated: 2021-09-15T09:27:01-07:00
title: Missing file or directory contributing to browsing problems
tags: desktop;fix-problems;mac-os-x-1010;
product: firefox
topic: fix-problems
locale: en-US
creator: code_sponge
content:
<p>Macbook Pro 15-inch, Late 2008 Firefox 78.14.0esr (64-bit) mac OS X Yosemite 10.10.5 </p><p>Problem is manifesting when I try and use Wordpress websites. Some fail to load or take some time. When editing in the backend - same issues, and when using Elegant Themes DIVI Theme on page editing does not work. Cannot open settings for modules, hovers over editable areas not behaving.  </p><p>Looked at Console and it is showing this error repeatedly. Also showing many other errors too with Chrome and various OS functions. </p><p>9/15/21 11:56:25.614 AM firefox[1063]: stat on /Users/admin/Library/Application Support/Firefox/Profiles/eq2ony84.default-1556047105747/weave/commands.json: No such file or directory </p><p>First, what is the error and can it be fixed.  </p><p>Second, would it be having any effect on the issues described.  </p><p>Struggling to get my work done. Thanks for your insights. </p>


created: 2021-09-15T09:13:26-07:00
updated: 2021-09-15T10:55:19-07:00
title: Lost all by bookmarks, passwords which was curated by the last 5years of work, Can anyone help?
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1443596;1443623;
creator: shivamanurag12
content:
<p>Hey, today i migrated to another laptop, i had forgotten Firefox password so i reset the password. according to the popup message by Firefox some data could be lost but i have lost all my data from bookmark to my passwords which was my last 5 years work. I really need those passwords can anyone help, please? </p>


created: 2021-09-15T09:05:55-07:00
updated: 2021-09-15T12:07:58-07:00
title: Customizing Proton design
tags: desktop;customize;needsinfo;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1443584;1443588;1443589;1443590;1443594;1443611;1443614;1443622;1443654;
creator: laudesimperiales
content:
<p>I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support! </p><p>/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/ </p><p>menupopup:not(.in-menulist) &gt; menuitem,  menupopup:not(.in-menulist) &gt; menu { </p><pre> padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */   min-height: unset !important; /* v92.0 - for padding below 4px */ </pre> <p>} </p> <dl><dd>root { </dd></dl> <pre> --arrowpanel-menuitem-padding: 4px 8px !important; </pre> <p>} </p><p>/*** Proton Tabs Tweaks ***/ </p><p>/* Adjust tab corner shape, optionally remove space below tabs */ </p> <ol><li>tabbrowser-tabs { </li></ol> <pre>   --user-tab-rounding: 6px; </pre> <p>} </p><p>.tab-background { </p><pre>   border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;    margin-block: 1px 0 !important; </pre> <p>} </p> <ol><li>scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */ </li></ol> <pre>   border-top-width: 1px !important;    border-bottom-width: 0 !important; </pre> <p>} /* Container color bar visibility */ .tabbrowser-tab[usercontextid] &gt; .tab-stack &gt; .tab-background &gt; .tab-context-line { </p><pre>   margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important; </pre> <p>} </p>


created: 2021-09-15T09:02:11-07:00
updated: 2021-09-15T09:23:53-07:00
title: Unable to open PDF in library window
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1443585;
creator: dasmithey67
content:
<p>I have been using Firefox for years, and until today everything was working okay. Now, all of a sudden, whenever I try to open a PDF using my school library's website, I am being asked to either open a PDF in Firefox, Adobe, or save the file. Because my library allows me to view PDF copies of books and access the table of contents, this does not work for me. Again, all was fine yesterday, but today it has suddenly become an issue. </p><p><br> </p><p><br> Running Firefox 92.0 (64 bit) on Windows 10. </p>


created: 2021-09-15T09:02:01-07:00
updated: 2021-09-15T14:50:51-07:00
title: I am unable to open a specific website in Firefox. It opens on other browsers and on other PCs.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443587;1443624;1443648;1443662;1443664;1443677;1443685;1443686;
creator: patricksnorton
content:
<p>I'm a D&amp;D player and am attempting to open this website from my primary PC in Firefox. <a href="https://tools.goblinist.com/5enc" rel="nofollow">https://tools.goblinist.com/5enc</a> </p><p>It will open from the same PC in Chrome &amp; Edge. It will open on my phone (safari). It will open on my other PC in Firefox, Chrome &amp; Edge. </p><p>I tried everything I could find in this old thread: <a href="https://support.mozilla.org/en-US/questions/1290042" rel="nofollow">https://support.mozilla.org/en-US/questions/1290042</a> -I restarted firefox -I restarted PC -I clicked on forget this site -I have cleared cache, cookies &amp; site data. -I have run the latest update from Malwarebytes (nothing found) -I deleted the cookies.sqlite file (no other cookies files found) -Running in Firefox safe mode made no difference -I have no extensions or addons installed -Theme is the default light theme </p><p>Any other suggestions? </p>


created: 2021-09-15T08:42:21-07:00
updated: 2021-09-15T10:48:42-07:00
title: Missing web page content
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1443618;
creator: djawss113
content:
<p>a few weeks ago web pages ceased to show blocks that contained pictures and other like sub-pages.  They show up fine in MS Edge.  I am being forced to go to edge in order to get the missing content.  Is there a mystery setting somewhere to enable viewing of the missing content? </p>


created: 2021-09-15T08:40:46-07:00
updated: 2021-09-15T16:16:31-07:00
title: PASSWORD PROTECTION
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1443693;1443700;
creator: andalusiacorpdc
content:
<p>I own a small business. We do have online accounts from suppliers, vendors to customers. I need to put employees in front of customer support for these online accounts. However, if an employee sits down to work on our accounts, he can clearly see the passwords for the log in information of our accounts. </p><p>Is there a way to lock the Firefox or any other browser (or any software or ANYTHING) out there that doesn't expose saved passwords? I don't know how to pass this security issue. The reason it's important is because if employee saves these passwords, he can obviously do bad things when he is not in the office. </p><p>Any help is greatly appreciated </p>

tags:
desktop;privacy-and-security;privacy-and-security_1;escalate;windows-10;passwordmanager;firefox-920;


created: 2021-09-15T07:57:30-07:00
updated: 2021-09-15T11:23:25-07:00
title: "Your browser is being managed ny your Organization"
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1443626;1443640;
creator: gokul1078
content:
<p>I've installed this<a href="https://addons.mozilla.org/en-US/firefox/addon/savefromnet-helper/" rel="nofollow">addon</a>  and deleted it, but in the settings it's says it's being managed by my organization and when i click this deleted addon is the reason. How to get rid of it completely? </p>


created: 2021-09-15T07:55:10-07:00
updated: 2021-09-15T15:41:09-07:00
tags: desktop;customize;windows-10;hardquestion;usechromecss;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1443576;1443695;
creator: incubatedcodes2000
title:
In windows ten, the hover color is yellow and white, I tried doing the web developer options last night..

content:
<p>Well it has been an extermely hard few days since first boot up firefox, but pretty much everything is so user friendly, except for the tooltip / hover color is still yellow with white box surrounding it, is there a way I can configuration of it? I know about the UserChrome.ccs, but what you mean by "application from your profile?" Do you mean web or do you mean on your own Personal Comptuer? </p>


created: 2021-09-15T07:23:58-07:00
updated: 2021-09-15T11:44:13-07:00
title: Gap between bookmark folder lists is huge
tags: windows-7;desktop;bookmarks;needsinfo;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1443617;1443644;
creator: kronem
content:
<p>In the latest release the gap between Bookmarks on the Bookmark toolbar folders is huge.  Why was this changed and how to change it back?  Note this isn't happening from the menu, only from the Bookmarks toolbar folders.  It is extremely ugly and huge waste of space which forces me to scroll to see all my bookmarks under some folders. </p>


created: 2021-09-15T07:14:29-07:00
updated: 2021-09-15T08:42:35-07:00
title: Browser
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1443570;1443574;
creator: mckendrick
content:
<p>Wwhen I try to type in the field in the middle of my home page (Chrome in Firefox) why does it instantly transfer mt typing to the address bar.    Also, why does the browser name appear in the address bar when I start to type?   I know what browser I'm using. It's all very, very annoying.  How can I stop all this stuff happening? </p>


created: 2021-09-15T07:10:40-07:00
updated: 2021-09-15T07:10:40-07:00
title: Браузер
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: azozulenko
content:
<p>Поиск не работает ни начальной странице ни через строку адреса в настройках нет поисковых систем и не могу добавить даже восстановление по умолчанию не помогает. </p>


created: 2021-09-15T07:02:39-07:00
updated: 2021-09-15T07:02:39-07:00
title: New Windows updates have restricted what opens on Firefox.
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: ellie1112
content:
<p>In the last few days, I've had problems opening attachments on my e-mail. This morning, new Windows updates have restricted even more of what opens on Firefox. I'm unable to open YT and Rumble videos sent in my mail and as of this morning, messenger no longer opens in Facebook. I can see the contacts and what is new there, but I get a blank white screen when trying to open the message (no video). The same is happening with certain newsletters in my e-mail with video attachments. This morning, with the new "update", it was strongly suggested I change my Browser. If I fwd my mail to Microsoft Edge, there is no problem. My husband, who uses the Microsoft browser, has no problems at all with mail or Facebook, even when I forward my problem messages, so it has to be with Mozilla. Duck Duck Go is also prevented from showing/opening on the FF Browser. Didn't we go through this back in the Netscape days? (And WIN?) And what can I do to solve this? I do not wish to stop using FF. </p>


created: 2021-09-15T07:00:32-07:00
updated: 2021-09-15T10:46:10-07:00
title: pinned tabs disappear when browser closed
tags: desktop;tabs;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1443615;
creator: firefox1541
content:
<p>Ok I'm a big time safari user and have a pile of pinned tabs 50% were for work and the other 50% were personal.  With the latest release of firefox with the security of cross site tracking you offered I moved all of my personal tabs to firefox. </p><p>My problem is that when I open firefox the pinned tabs are gone.  I've added them 3 times they are pinned therfore I want the to stick around. why does firefox seem to throw them away. </p><p>I have very specific urls that I want to keep open and pinned tabs allow me to do this,  If firefox can't keep them for me I will have to just go back to safari (no I don't want chrome) </p>


created: 2021-09-15T06:59:39-07:00
updated: 2021-09-15T16:10:09-07:00
title: many websites recognize my Mac as Windows when using Firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1443628;1443629;1443651;1443655;1443659;1443663;1443667;1443678;1443680;1443696;1443698;
creator: david.allen.jackson
content:
<p>Even though I use a Mac, my computer is often recognized as a Windows PC when I use Firefox. For example just got this email from ResearchGate </p><p>David, there was new login to your account </p><p>xxxxx@gmail.com </p><p>Firefox 91.0 on Win10 Sep 15 at 9:40 AM (America/New_York) United States If you don't recognize this activity, review your recently used devices </p><p>This has resulted in big arguments with AV support and others who keep sending me Windows installers, for example. I finally learned just to use Safari, but this is bewildering and I haven't found an explanation or solution anywhere. </p><p>Dave </p>


created: 2021-09-15T06:41:11-07:00
updated: 2021-09-15T06:41:11-07:00
title: External apps no longer function
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: MaxTrax
content:
<p>Imagine my surprise when, of a sudden, external apps just...quit working. I've checked relentlessly to make sure Settings have the file type, say ".TXT", and the app, say, Notepad.exe. Simple, right? Sadly, not anymore. The thing just wipes a shade across the Tab title, and...nothing. I actually had to install Google to make sure it wasn't me. Google works flawlessly. You click the text file, notepad launches, and I see the downloaded text in Notepad. With the "new" Firefox, you click the text file link, and you get...nothing. Well, a blue shade does cross the current Tab, but that's it. </p><p>Why has Firefox quit processing external apps? </p><p>I'll keep Firefox installed for now, but really, folks. What gives? </p><p>Thanks for anyone's kind attention. </p><p>I'll check back. Some time. I guess. </p><p>For now, I'm stuck with Google. </p><p>And really, this form of "Help" and "Reporting" leaves a lot to be desired. I have the sinking feeling I'm now stuck with Google for good. </p>


created: 2021-09-15T06:40:37-07:00
updated: 2021-09-15T06:40:37-07:00
title: "Can't open this item"
tags: desktop;beta;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: tr
creator: senoleker
content:
<p>English below. Fİrefox'u taskbar'a pinleyerek kullanmayı seviyorum. Ama yaklaşık her gün bir kez bu pin bozuluyor. Taskbar'da firefox'a tıklayınca "Can't open this item. It might have been moved, renamed, or deleted. Do you want to remove this item?" hatası alıyorum. Bunun üzerine pini silip yeniden oluşturmam gerekiyor. Google aramasında benzer bir şikayet bulamadım. Bu yüzden buradan sormayı uygun gördüm. </p><p>I prefer to use Firefox by pinning it to the taskbar. However, this pin breaks down about once a day. When I click firefox in taskbar I get "Can't open this item. It might have been moved, renamed, or deleted. Do you want to remove this item?" error. I need to delete and recreate this pin. </p>


created: 2021-09-15T06:23:09-07:00
updated: 2021-09-15T11:06:53-07:00
tags: windows-7;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1443630;
creator: larry.p.norf
title:
I can't get the Moneygram.com site to work anymore. Moneygram.com works in Edge. I don't know how to fix firefox.

content:
<p>I want <a href="http://moneygram.com" rel="nofollow">moneygram.com</a> to work in firefox, the same as before. firefox won't launch the windows, It gets error message . I run in debug mode. Something is wrong with the roaming profile or something. IDK. <strong>szfst4oz.default-1631708567255     is the file that is returning errors I think.  </strong> szfst4oz.default-1631708567255     is returning and causing an error...<strong> </strong> </p><p>I don't know how this has happened. </p>


created: 2021-09-15T06:01:38-07:00
updated: 2021-09-15T10:26:42-07:00
title: bookmark menus have grown a lot
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1443560;1443563;1443607;
creator: donkey.shark
content:
<p>Since the last firefox update 92, the bookmark menus have grown a lot, how can the bookmarks menu be reduced again ? </p>


created: 2021-09-15T05:55:08-07:00
updated: 2021-09-15T11:07:39-07:00
title: LINKS DO NOT WORK
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1443631;
creator: rod18
content:
<p>WHEN I CLICK ON A LING IN A WEB SITE-IT DOES NOT OPEN. I HAVE TO RIGHT CLICK AND THEN CLICK OPEN IN A NEW WINDOW EVEY TIME. IF I CANT FIX, I WILL HAVE TO GO BACK TO USING GOOGLE </p>


created: 2021-09-15T05:33:38-07:00
updated: 2021-09-15T11:16:52-07:00
title: Brwosing
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1443554;1443555;1443639;
creator: mahapatreram85
content:
<p>I already cleared data, and cache data bt browsers downloading speed is very very slow. And websites loads slower than other browsers like chrome, duck duck go, opera browser. </p>


created: 2021-09-15T05:27:41-07:00
updated: 2021-09-15T05:27:41-07:00
title: Double space in Bookmark since update to 92.0
tags: mac-os;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: Gildas_rr
content:
<p>Since the last 92.0 update, all my bookmarks are double spaced instead of single. This make visual difficult are the bookmark does not fit on the screen anymore. I have tried to find a solution to reduce the spacing without success. Does anyone have a solution that not involve re-wright code? I am a Mac user. </p>


created: 2021-09-15T04:41:29-07:00
updated: 2021-09-15T09:02:03-07:00
title: BARRA DI RICERCA
tags: windows-7;desktop;tips;firefox-920;
product: firefox
topic: tips
locale: it
answers: 1443545;1443580;
creator: g.buioni
content:
<p>Ciao a tutti, ho il seguente problema: la barra di ricerca a centro pagina non funziona, ovvero  punto il mouse, vedo che lampeggia la linea per inserire il testo, ma quando scrivo in realtà scrivo sulla barra degli indirizzi... è veramente fastidioso!!! Chi può aiutarmi? Grazie </p>


created: 2021-09-15T04:32:55-07:00
updated: 2021-09-15T04:32:55-07:00
title: Como eu faço para colocar uma extensão na barra de extensões para acesso rápido
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: pt-BR
creator: andre.cesar97
content:
<p>As vezes eu pego uma extensão antiga que eu tenho desativada e ativo, ela não aparece na barra superior, as vezes eu boto uma extensão nova que também não aparece e não encontrei como bota. Por exemplo, eu ativei a extensão metamask e não trouxe na barra superior. </p>


created: 2021-09-15T04:29:38-07:00
updated: 2021-09-15T04:37:03-07:00
title: Firefox make my conputer crash. Uses too much memory and disk
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443536;1443537;
creator: rdroghetti
content:
<p>My firefox consumes most of my memory (95%)and disk, even if with only 6 windows open. </p><pre>I have a quite new powerful laptop and need to move on to a new browser. Years ago this have never happened, even if I had older computer. </pre> <p>Suggestions? </p><p>Anything I've tried so far does not work </p>


created: 2021-09-15T03:40:30-07:00
updated: 2021-09-15T04:37:30-07:00
title: opening links in e-mails
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443538;
creator: grmhpkns
content:
<p>When clicking on a link in a received e-mail, it shows the site being connected but I left with a blank page. This is happening on all occasions, not just a few e-mails. </p>


created: 2021-09-15T03:38:37-07:00
updated: 2021-09-15T11:13:27-07:00
title: New install over an outdated version of Firefox,
tags: windows-7;desktop;sync;firefox-570;
product: firefox
topic: sync
locale: en-US
answers: 1443539;1443540;1443582;1443610;1443636;
creator: fozzief777
content:
<p>I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks.  My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks </p>


created: 2021-09-15T03:38:27-07:00
updated: 2021-09-15T10:42:40-07:00
title: Gmail Error #001 only specific WLAN
tags: desktop;websites;windows-10;gmail;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1443541;1443559;1443600;1443602;1443612;
creator: susovalencia
content:
<p>Hello there, </p><p>Since I started working in a new office, Gmail shows Error #001 ("Ooops" error). </p><p>This problem happens only in with Gmail, only with Firefox. Neither other browsers do not have issues with Gmail, nor other pages have problem to be loaded in Firefox. And it do happens only when connected to the wlan of the office, not at home or anywhere else (so far). </p><p>A working solution was to delete all the cookies and history related to Gmail in Firefox. However the problem repeats again. </p><p>Any support is much appreciated. </p><p>Cheers! </p>


created: 2021-09-15T03:04:57-07:00
updated: 2021-09-15T04:43:11-07:00
title: Firefox does not open after Windows reset, please help!
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443542;
creator: abhishek87
content:
<p>Hi, </p><p>I just reset my Windows 10 PC and installed Firefox. Installation is successful, but the browser does not open. </p><p>The window briefly flashes for a millisecond and vanishes. Can someone on here help with this please? </p><p>Thanks in advance! </p>


created: 2021-09-15T02:21:56-07:00
updated: 2021-09-15T02:21:56-07:00
title: Firefox can't share nor receive tab
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: jefbyos
content:
<p>Hi there </p><p>I experience an issue with Firefox on one of my computers only. Windows 10, just updated to version 92.0 (but to be fair this is an issue that lasts for years now). I cannot receive any Tab from my other computer or smartphone, nor can i share (i don't see the option in the list when i right click on a tab). Of course it is connected to sync with all my other 4 devices. Maybe there shall be some "user preference" on that specific computer that should be reset ? </p><p>Thanks in advance for giving hints and leads, hopefully that should not be too serious. </p>


created: 2021-09-15T01:56:06-07:00
updated: 2021-09-15T01:56:06-07:00
title: Unable to get Firefox to open an email when clicking on view in Browser
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: stbernardsrus
content:
<p>I use Outlook as my email client but when I click on View in Browser, Firefox will not open .MHT file. This worked perfectly until about a week ago. </p>


created: 2021-09-15T01:27:37-07:00
updated: 2021-09-15T08:18:51-07:00
title: Google Maps "nero"
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: it
answers: 1443532;1443572;
creator: bortolo.picco
content:
<p>Non si viusualizza la mappa (immagine) su Google Maps. L'immagine è nera anche cambianto i livelli di visualizzazione. </p>


created: 2021-09-15T00:55:45-07:00
updated: 2021-09-15T04:45:37-07:00
title: WWW youtube problem
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1443543;1443544;
creator: art.staszewski
content:
<p>Hi, I don't know. From today youtube opens on my laptop only https: <em> '// m.' </em> <a href="http://Youtube.com/" rel="nofollow">Youtube.com/</a> </p><p>I don't know where i can turn off this option :) </p>


created: 2021-09-15T00:23:32-07:00
updated: 2021-09-15T00:23:32-07:00
title: very slow google maps
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: f.s3
content:
<p>Hi I have big troubles with google maps and firefox. I have a amd gpu 16gb and i9-2021 CPU and 72GB RAM. But when I use google maps 3D view, Firefox is extremly slow, it takes  <strong>minutes</strong> to update the content of the window. when I am using Opera, this is donne with in seconds.  do you have any tips, how I can fix this, or waht is causing this slowliness? </p><p>The past 1/2 -3/4 Year it started to be annoying using firefox, I have many pages that are not working propperly. and every time I ask the support of the pages they all tell me i should use chrome, there is working..... ;-(((( </p>


created: 2021-09-14T22:22:28-07:00
updated: 2021-09-14T22:22:28-07:00
title: I can share a You tube news video from Chrome to Facebook but not Firefox??
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: lynx1021
content:
<p>Did some testing and FaceBook is trying to force me to use Chrome browser! I normally use Firefox. I can share a You tube video from Chrome but not Firefox?? This just started today! Yesterday I didn't have this problem. I can post a link from YouTube to Facebook on Firefox but if I click on the share button under the video a face book pop up comes up but when I hit the Post button nothing happens! </p>


created: 2021-09-14T20:31:48-07:00
updated: 2021-09-15T09:10:12-07:00
title: Linux: Touchpad scrolling broken; Gdk-warning
tags: linux;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443583;
creator: jdusk20
content:
<p>I have just installed Firefox in Debian Buster on a Chromebook (arm64) using snap. The installation had no errors, but when I launch Firefox from the command line, I get a string of warnings in the terminal, about 7 variations on these two (the numbers are different every time I attempt it): </p><p>(firefox:1012): Gdk-WARNING **: 23:00:22.932: Failed to read portal settings: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.portal.Desktop was not provided by any .service files </p><p>(/snap/firefox/596/usr/lib/firefox/firefox:1260): Gdk-WARNING **: 23:00:36.201: Failed to read portal settings: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.portal.Desktop was not provided by any .service files </p><p>When Firefox does launch, I am able to scroll with my touchpad in the first default tab that is loaded. Any pages I load after that, including new tabs, do not respond to touchpad scrolling at all, although they scroll fine with arrows/touchscreen/dragging and recognize other touchpad input. (same applies with launching new windows/private windows from within Firefox, the landing page scrolls and nothing else) </p><p>I have tried uninstalling and reinstalling Firefox and restarting my computer various times. I tried troubleshooting mode and clearing startup cache with no change.  </p><p>I also receive this message in the terminal when I close the Firefox window, including when I had it restart itself in troubleshooting mode: </p> <ol><li><ol><li><ol><li>!!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost </li></ol> </li></ol> </li></ol> <p>Thank you for any help! </p>


created: 2021-09-14T20:10:47-07:00
updated: 2021-09-15T16:04:17-07:00
title: Cannot keep firefox open when signed into Mozilla Sync account
tags: desktop;crashing;fix-problems;syncerr;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443507;1443697;
creator: aparduhn
content:
<p>I'm running version v92.0 (64) on ubuntu 21.04.  Firefox would crash upon opening when signed in.  It would stay active enough for me to disable the extensions &amp; themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash.  I went into Troubleshooting mode and did a refresh.  It was still crashing.  Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report. </p><p>I've submitted all crash reports in about:crashes, and I'm not really sure what to do next. </p><p>Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers?  What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing? </p><p>I hope I've given enough information.  Please let me know if you need further, more specific information. </p>


created: 2021-09-14T20:02:41-07:00
updated: 2021-09-15T10:24:30-07:00
title: Feature request: enable single window app mode for web apps
tags: linux;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1443558;1443606;
creator: openmail
content:
<p>Hi there, I'd like to make a feature request. One of the things that I love about Google Chrome is the ability to run single window apps. This is the only feature keeping me from moving to Firefox at this point. I'd like to request that this be added as a feature in Firefox. The command could be something like: </p><p>firefox --app=<a href="https://mail.provider.com" rel="nofollow">https://mail.provider.com</a> </p><p>This would spawn a single app window that does not have tabs to navigate to other apps. </p><p>Thanks! </p>


created: 2021-09-14T19:04:45-07:00
updated: 2021-09-14T19:30:51-07:00
title: Strange look
tags: desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1443479;1443482;1443483;1443484;
creator: SERocks
content:
<p>Hi, To start with I love your browser been using and recommending it for many years. I am a service provider and have a customer that started getting this in her Firefox browser. Started a few weeks ago. Hard to describe the attachment will show more.  There is a image box link. No image shows in any of them but clicked on it does go to the url. The url address is right after it. They are partially imposed over part of the description of the web site. Now my Firefox browser on my machine does not look like this. Is this a setting I need to disable to return it to normal and remove this little image box at the beginning? Or is there a problem with the browser? Thank you for your time and help. SEBassman </p>


created: 2021-09-14T18:47:42-07:00
updated: 2021-09-14T18:47:42-07:00
title: Removing bookmark bar in Kali Linux
tags: linux;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
creator: choubey.prakhar55
content:
<p>Hello there I am using Kali Linux and wish to remove bookmark bar from the top. Usually there's an option to never show bookmarks(in windows) but in this case(Kali Linux), this isn't the case anymore. So I would like some support about HOW DO I REMOVE MY BOOKMARK MENU FROM THE ADDRESS BAR and I would really appreciate it.  FROM IMAGE : The bookmark menu you see that contains bookmarks like Kali Linux, Kali training, Kali Tool etc, is to be removed. NOT THE BOOKMARK itself but the COMPLETE BOOKMARK MENU Thanks again. </p>


created: 2021-09-14T18:42:35-07:00
updated: 2021-09-14T22:31:28-07:00
title: Cannot download any attachment on my AOL email as of today
tags: desktop;download-and-install_1;windows-81;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1443487;1443513;
creator: bjoyner143
content:
<p>I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails.   This just started today.  I didn't update Firefox today.  I did not change any settings.  What is happening??? </p>


created: 2021-09-14T18:29:17-07:00
updated: 2021-09-15T16:15:16-07:00
title: No me funciona Firefox.
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: es
answers: 1443699;
creator: rxchiall
content:
<p>Descargue Firefox, y al momento de abrirlo, me sale toda la ventana en blanco, no me carga al momento de buscar algo, ¿alguien me podría decir porque me sucede esto? </p>


created: 2021-09-14T17:34:36-07:00
updated: 2021-09-15T11:28:26-07:00
title: I'm getting two lines of print (one on top of the other) on many (not all) lines on most websites
tags: desktop;other;windows-10;font;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1443508;1443633;1443641;
creator: dwpenn
content:
<p>It's probably something I did to myself. I never had it before, but I did a clean install of the latest version and now I have a layer of type on top of a layer of type (see attached screen shot). Now I already have slight double vision in my right eye, so this new phenomena isn't helpful, but it's not my eye,. both eyes see the two fonts in use overlaid.  </p><p><em>It probably is caused something I did wrong???</em> </p><p>I've looked around and I can't find it; it may be hiding in front of me, but I've looked through settings several times and nothing pops out as something that would result in this.  Any suggestions? </p><p>To me it looks like two different fonts and sizes. It does make it more difficult to surf. </p><p>Thanks in advance, Dean </p>


created: 2021-09-14T17:23:42-07:00
updated: 2021-09-15T06:26:46-07:00
title: Default player size
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1443494;1443564;1443566;
creator: JoneZ78
content:
<p>Yes, how to I get back to default player size in linkedin learning and others without changing the zoom?  This is only happening on my IMac 27" on firefox, my laptop and google chrome display fine.   </p><p>Thank you </p>


created: 2021-09-14T17:20:27-07:00
updated: 2021-09-14T17:20:27-07:00
title: Firefox creating new users and instances
tags: desktop;beta;other;escalate;windows-10;multipleusers;firefox-930;
product: firefox
topic: other
locale: en-US
creator: BrajBliss
content:
<p>I always have to close all Firefox instances from task manager all the time and then open firefox -p and delete users. It creates them again and again. Is there no way to stop this? </p>


created: 2021-09-14T17:17:54-07:00
updated: 2021-09-14T22:03:08-07:00
title: Cannot download email attachments from aol.com on Firefox
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1443485;1443509;
creator: CAlterman
content:
<p>All of a sudden I cannot download attachments in emails from my <a href="http://aol.com" rel="nofollow">aol.com</a> account (using the <a href="http://aol.com" rel="nofollow">aol.com</a> website).  I can still do so on other browsers, but not on Firefox.  I have cleared my cache, and even reinstalled Firefox (after deleting my user profile files and signing back in on a newly reinstalled copy).  The problem persists.  The problem does not happen when I boot in Troubleshoot Mode.  But I cannot figure out what's causing the problem to fix it in regular mode.  Help! </p>


created: 2021-09-16T16:41:16-07:00
updated: 2021-09-16T16:41:16-07:00
title: font settings bug
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: jtjunkbox
content:
<p>Im on a mac running 10.13.6 and my personalized fonts (papyrus) aren't completely working since last update. I didnt get a response to my search so thought I'd say something. I tried changing to a different font but it didn't take either after I restarted firefox. I don't have the allow sites to use their fonts checked, so I'm clueless... thanks </p>


created: 2021-09-16T15:22:39-07:00
updated: 2021-09-16T16:32:27-07:00
title: testing a bug -- ignore me
tags: mac-os;desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1443950;
creator: dveditz1
content:
<p>I got a user complaint about SUMO behavior </p><p>&lt;img src="<a href="http://evanricafort.com/profile.png" rel="nofollow">http://evanricafort.com/profile.png</a>" onerror="alert(1)" onload="alert(2)"&gt; </p><p>&lt;iframe src="<a href="https://example.com" rel="nofollow">https://example.com</a>"&gt;&lt;/iframe&gt; </p><p><b>but I'm not sure it's real</b> </p>


created: 2021-09-16T14:05:03-07:00
updated: 2021-09-16T14:05:03-07:00
title: Upgrade from Thunderbird 6 (yes 6) to 78. Can it be done without losing any data?
tags: desktop;thunderbird;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: rsanders1
content:
<p>I have a user on Thunderbird 6 (yes version 6) while the rest of us are on 78. How best to upgrade the user to version 78 w/o losing any data or settings? Can't afford to have anything dropped while upgrading.  Thanks! </p>


created: 2021-09-16T13:56:14-07:00
updated: 2021-09-16T14:47:03-07:00
title: Lost Passwords after Restarting Firefox
tags: windows-7;desktop;other;firefox-910;firefox-9102;
product: firefox
topic: other
locale: en-US
answers: 1443931;1443932;
creator: theblochs
content:
<p>There was a clear indication that simply resetting Firefox would save passwords while hopefully improving performance. BUT ALL LOCKWISE PASSWORDS AND LOGONS HAVE APPARENTLY BEEN LOST. There are online instructions to copy/paste all data in the Old Firefox Data fldr to the "new profile fld" in 'about:profiles'. But the lost passwords still do not appear. Can anyone explain: </p><p>(1) is it possible to recover lost passwords from Old Firefox Data ? (2) why this happened despite false re-assurance that passwords would not be lost ? </p><p>Thanx. Boiling Madman </p>


created: 2021-09-16T13:35:22-07:00
updated: 2021-09-16T13:35:22-07:00
title: Auto-complete in address bar suggests "bookmarks" that aren't there
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: jay_thomas
content:
<p>v92 </p><p>This issue started happening only after v92 self-installed, as far as I can tell. </p><p>When I start typing in the address bar, even one letter, websites I frequently visit immediately autocomplete.  I do NOT have these websites as saved bookmarks.  I have cleared history within Firefox, with CCleaner, and with Privazer, but doing so does not affect this behavior.  (CCleaner and Privazer also clear everything else, as far as I can tell.) </p><p>In Settings, under "Address Bar &gt; When using the address bar, suggest", I have Bookmarks checked.  If I uncheck Bookmarks, the behavior stops.  BUT AGAIN, I DON'T HAVE THESE SITES BOOKMARKED. </p><p>I did a search in C:\Users\Owner\AppData\Roaming\Mozilla for files containing the web addresses and found that they are contained in a filed called SiteSecurityServiceState.txt in one of Profiles (not the current one as far as I can tell).  I don't know if this is relevant.  And when I alter the web address in this file (e.g., change <a href="http://abc.com" rel="nofollow">abc.com</a> to <a href="http://axxbc.com" rel="nofollow">axxbc.com</a>) and save the file, the auto-complete behavior doesn't change. </p><p>Finally, I have an Excel file with hyperlinks to my favorite news and blog sites, which I use frequently.  These are the same sites that are auto-completing.  But if I delete this file, the behavior still occurs.  I don't know how the existence of such a file could cause the behavior, but I thought I'd mention it. </p><p>Anyway, does anyone know where these addresses could be coming from or stored?  Thanks. </p>


created: 2021-09-16T13:17:17-07:00
updated: 2021-09-16T15:06:50-07:00
title: Firefox does not open links when I click on them
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1443937;1443941;
creator: Mike109
content:
<p>I'm using Windows 10 and have installed FF 92.0 as the default browser and recently installed MS Works 9.  </p><p>When I click on a link within a document it does not open. The cursor does change to a hand &amp; it does say "CTRL +click to follow link https….", but that doesn’t work. However it does turn on the Underline function in the word processor. </p><p>Clicking on links has worked for years with Windows 7 and MS Works 7. I don’t see any settings in Works 7 or 9 that control this. </p><p>Is there a FF setting that enables this? </p>


created: 2021-09-16T13:05:52-07:00
updated: 2021-09-16T13:05:52-07:00
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: dbjkwms
title:
I have 3 gmail.com accounts (one has been disabled). Firefox always defaults to the disabled account?

content:
<p>How can I define the Google (<a href="http://gmail.com" rel="nofollow">gmail.com</a>) account that opens when I enter "<a href="http://gmail.com" rel="nofollow">gmail.com</a>" in the search bar? The "donaldwilliams@gisthailand.org" is defunct; I cannot delete it. Yet Firefox defaults to that account. </p><p>How to change the default account? </p><p>This does not occur in Safari. </p>


created: 2021-09-16T13:03:58-07:00
updated: 2021-09-16T16:02:35-07:00
title: Will restoring windows to a previous backup restore bookmarks?
tags: desktop;bookmarks;windows-81;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1443939;1443967;
creator: totcullen123
content:
<p>After syncing because of lost passwords firefox deleted the bookmarks that were saved on the account. So I wonder if rstoring windows to a backup before I synced and reinstalled firefox the bookmarks data is restored as well in the backup which had firefox installed at the time with the bookmarks. </p>


created: 2021-09-16T12:06:42-07:00
updated: 2021-09-16T12:47:09-07:00
title: How to delete all links on homepage
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1443882;1443883;1443885;1443891;
creator: shelleywg
content:
<p>With the latest upgrade all of a sudden my homepage has links and articles I do not want to see. How do I get rid of it and go back to a blank start </p>


created: 2021-09-16T12:05:37-07:00
updated: 2021-09-16T12:46:26-07:00
title: No way they deleted all my bookmarks despite asking em to sync for this reason for yuears
tags: desktop;bookmarks;windows-81;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1443884;1443890;
creator: totcullen123
content:
<p>Instead of cloning bookmarks I decide to listen to firefox new technology and their asking for sync all the time, i sync i restart firefox and I don-t have my bookmarks anymore how do i recover them where is my site history where are my passwords why man, just make it cLEAR PUT IT IN CAPS DONT SAY U CANS AVE YOUR BOOKMARKS AND THEN SAY ACTUALLY U CANT </p>


created: 2021-09-16T11:34:46-07:00
updated: 2021-09-16T12:42:20-07:00
title: Firefox reports a secure connection without existing certificate
tags: linux;desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1443888;
creator: pmc1
content:
<p>When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the page and select "View Page Info", "Security", "View Certificate", no certificate exists. Only generic info is shown (Servers+Authorities). Also an error is reported in the system log, confirming that no certificate exists: <em>JavaScript error: chrome://browser/content/browser-siteIdentity.js, line 642: TypeError: issuerCert is undefined</em> </p><p>Questions: </p> <ul><li> Why does Firefox show the lock icon while no certificate exists? </li></ul> <ul><li> How does Firefox establish a secure connection without having a certificate? (From my understanding a certificate is needed for TLS to work.) </li></ul> <p>Version used: <em>Firefox 78.12.0esr ('Mozilla/5.0 (X11; FreeBSD amd64; rv:78.0) Gecko/20100101 Firefox/78.0')</em>, no add-ons or plugins. </p>


created: 2021-09-16T11:13:46-07:00
updated: 2021-09-16T15:18:28-07:00
title: NO Script error/bug
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1443921;1443927;1443946;
creator: andrewstevens1689
content:
<p>When is Firefox going to get the "NO SCRIPT" issue fixed. it prevents me from using Tor and we have a Tumbler, phone accessories , candles, and affiliate digital marketing and cannot use TOR browser. How much longer is this going to continue? or does anyone know a solution. </p><p>Need Help </p>


created: 2021-09-16T11:10:26-07:00
updated: 2021-09-16T11:10:26-07:00
title: certificado digital
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: pt-BR
creator: jard.fiscal
content:
<p>boa tarde,  quando tento fazer backup dos certificados apresenta falha: *falha ao criar os arquivos de backup pkcs#12 por motivos desconhecidos* no firefox, como resolver? </p>


created: 2021-09-16T11:06:39-07:00
updated: 2021-09-16T11:32:18-07:00
title: help me plz
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443864;
creator: darjeelingjjang
content:
<p>errror code <a href="https://crash-stats.mozilla.org/report/index/810de477-b24a-41c2-a5d0-ccbe00210916" rel="nofollow">https://crash-stats.mozilla.org/report/index/810de477-b24a-41c2-a5d0-ccbe00210916</a> </p><p><a href="https://crash-stats.mozilla.org/report/index/1249d2d0-bdb6-4c8f-aa7f-915670210916" rel="nofollow">https://crash-stats.mozilla.org/report/index/1249d2d0-bdb6-4c8f-aa7f-915670210916</a> </p><p><a href="https://crash-stats.mozilla.org/report/index/ec0a8d43-abb0-4547-abac-a9e380210916" rel="nofollow">https://crash-stats.mozilla.org/report/index/ec0a8d43-abb0-4547-abac-a9e380210916</a> </p><p><a href="https://crash-stats.mozilla.org/report/index/ca9fc87c-dc13-43cb-b17d-477dc0210916" rel="nofollow">https://crash-stats.mozilla.org/report/index/ca9fc87c-dc13-43cb-b17d-477dc0210916</a> </p>


created: 2021-09-16T11:06:22-07:00
updated: 2021-09-16T15:56:22-07:00
title: Restart browser button
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1443943;1443966;
creator: noel_envoide
content:
<p>Is there a reason no one has developed a simple Restart browser button, that will open the browser in the same, last session?  </p><p>I know you can do it from "About:Profiles", but it would be convenient to have it on the toolbar.  I'm sure a lot of people would appreciate it. </p>


created: 2021-09-16T11:03:29-07:00
updated: 2021-09-16T14:18:49-07:00
title: how do I remove Amazon from the drop down menu that appears when I click on the search toolbar?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1443916;
creator: jbdastardly
content:
<p>I just reinstalled Firefox. There was a "search with <a href="http://amazon.ca" rel="nofollow">amazon.ca</a>" at the bottom of the options when I clicked on the search toolbar. (This was not a suggested search engine on the bottom row, with the other search engines -- it was popping up with the list of websites I visit.)  </p><p>I deleted <a href="http://Amazon.ca" rel="nofollow">Amazon.ca</a> from the list of suggested search engines and now instead of "search with <a href="http://Amazon.ca" rel="nofollow">Amazon.ca</a>" it simply shows "<a href="http://Amazon.ca" rel="nofollow">Amazon.ca</a> Low prices fast shipping" in its place and I can't seem to get rid of this. And I want this gone for a number of reasons, the least of which is that it takes me to <a href="http://Amazon.com" rel="nofollow">Amazon.com</a> where I don't even have an account. </p>


created: 2021-09-16T10:43:10-07:00
updated: 2021-09-16T10:43:10-07:00
tags: linux;desktop;fix-problems;firefox-910;firefox-9102;
product: firefox
topic: fix-problems
locale: en-US
creator: bclima
title:
After change the network connection to cable, or to a different Wifi,  firefox can't connect to the internet unless restarted

content:
<p>After change the network connection to cable, or to a different Wi-Fi network,  Firefox will lose connection and will be unable to access any website unless its is restated, closing all Firefox windows. </p><p>The problem happens when: </p><p>1. I have the Firefox opened, I disconnect from wife A, Firefox lost connection, then I connect to Wi-Fi B, all other browsers can connect, but Firefox does not. (if Wi-Fi A and B are from different router) </p><p>2. A start the computer disconnected, I open the Firefox, I connect to internet, any other browser that was previously opened can connect, but Firefox does not.  </p><p>OS: openSUSE Tumbleweed 20210912 Firefox version (91.0.2. It occurs in the last two years, it is so annoying) </p>


created: 2021-09-16T10:34:56-07:00
updated: 2021-09-16T14:13:43-07:00
title: "Say hello to a new firefox" theme options configuration
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1443862;1443889;1443892;
creator: steven23
content:
<p>I have just installed 91.1 ESR.  On opening the first time I am offered to "Choose a theme" or "Not now".  I chose Not now.   </p><p>I expected that I would then be able to go into the settings menu somewhere and find the options: </p> <ul><li> Streamlined Toolbar and menus </li><li> Modern tabs </li><li> Fresh icons and clearer messages </li></ul> <p>I do not find these under Settings nor under the installed Themes.  I'm not even sure these are a Theme as much of a Style?? </p><p>Any help on this is appreciated.  Searching the title was of no help. </p>


created: 2021-09-16T10:20:17-07:00
updated: 2021-09-16T16:29:32-07:00
title: Logins & Passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1443855;1443857;1443898;1443904;1443972;
creator: dcmventures
content:
<p>When I create a login for this website: <a href="https://empirelegal.reporterbase.com/contact" rel="nofollow">https://empirelegal.reporterbase.com/contact</a> </p><p>the system removes the "/contact" part, therefore, it does not go to the correct login page.  Why does the system remove part of my website? </p>


created: 2021-09-16T10:11:18-07:00
updated: 2021-09-16T16:33:44-07:00
title: Changing background picture
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1443973;
creator: sofiamarquezdelgado
content:
<p>So basically I like redesigning my macs look every few months and i want to add a picture to the start screen, I want to have the original one - it still saying Firefox however I want a background behind it, much like chrome. I found a solution but it involved a lot of code and doing some really confusing things so what should I do? I don't want to install any add-ons. Also if anybody find the coding solution anywhere could you please re-explain it to me? Thanks :) </p>


created: 2021-09-16T09:41:46-07:00
updated: 2021-09-16T09:41:46-07:00
title: everything stacked on taskbar
tags: windows-7;desktop;tabs;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: pfeak
content:
<p>update changed firefox to stack all my open web pages in one place. before update i could click on weather   then click on slickdeals and they would be side by side in the taskbar. now one is underneath the other. after 2 day os reading posts i still dont know what the difference between tabs and windows is. all i want to do is look at the taskbar and pick whatever web site i want.  admin user account has not been updated to the new firefox and works fine. thanks </p>


created: 2021-09-16T09:38:10-07:00
updated: 2021-09-16T13:00:12-07:00
title: ESR Release Schedules\Time Lines (78=>91)
tags: desktop;download-and-install_1;windows-10;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
answers: 1443861;1443872;1443893;
creator: steven23
content:
<p>We are running FF ESR 78.14.0. I see that ESR 91.1 is now out.  I have seen this article on <a href="http://example.com" rel="nofollow">Firefox ESR release cycle</a>, but not able to find out what the schedule is (ie overlap) for 78 and 91 releases.  I am trying to do some upgrade planning.  I expect 91.2 will auto upgrade and like to know how soon, otherwise I may need to manual update machines.   </p><p>It would be nice if this page could be kept up to date for the relevant releases.   </p><p>Driving the question is a specific issue with QuickBooks Payments not working in 78, which I am assuming has to do with something they consider obsolete security wise. </p>


created: 2021-09-16T09:01:10-07:00
updated: 2021-09-16T09:01:10-07:00
title: LUTRAS EN OTRO IDIOMA
tags: desktop;other;
product: firefox
topic: other
locale: es
creator: sicuager
content:
<p>buen día, hace varias semanas se me ha presentado un problema con Mozilla Firefox, ya que al momento de navegar en internet aparece en un idioma raro, extraño, no se como describirlo (Adjunto imágenes). Tengo mas PCs, y es el único pc donde presente dicho problema. Resalto que hace poco compre una unidad solida OSCOO de 128 Gb, también esta instalado sobre el sistema operativo Windows 7 Ultimate, y pues solo ha sucedido desde que instale esa Unidad Solida, aunque no debería de presentar ningún problema. </p><p>Esto solo sucede al momento de navegar por internet, ya que sus funciones y/o opciones sale en su idioma orinal y no presente ningún otro problema. </p>


created: 2021-09-16T08:51:50-07:00
updated: 2021-09-16T08:51:50-07:00
title: Button on the keyboard
tags: windows-7;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: lulu1313131
content:
<p>I have a button on my keyboard that skips music. But it does not work in firefox. How to fix it? </p>


created: 2021-09-16T08:16:58-07:00
updated: 2021-09-16T09:09:15-07:00
title: It says that firefox is updated, but when I check it is still version 66
tags: linux;desktop;fix-problems;firefox-660;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443836;
creator: jekili.maca
content:
<p>I use Ubuntu 14.04 version, and I recently updated firefox manualy, an it says that it is updated, but when i check in the About firefox section it says that it is still on version 66. And i can't use firefox anymore because it crashes constantly. But it is updated. How can i fix this? </p>


created: 2021-09-16T07:40:01-07:00
updated: 2021-09-16T09:45:14-07:00
title: When I turn on windows 10, takes a long time to connect with google
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443843;
creator: collisharris
content:
<p>When I turn on the Windows 10 desktop computer first thing in the morning, or whenever I turn it on after it's been off, it takes several minutes to connect with Google, Yahoo, Bing. This has been happening for about three weeks. I've deleted History and cleared the cache but it doesn't prevent the same thing from happening. What else should I do? </p>


created: 2021-09-16T06:58:46-07:00
updated: 2021-09-16T06:58:46-07:00
title: Page redirects but only displays when "Esc" pressed
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: matthew.butt2013
content:
<p>We have a strange problem. Two PCs, both Windows 10 (with all updates), Firefox (latest version). </p><p>One one of them if I enter the website address <a href="http://www.boots.co.uk" rel="nofollow">www.boots.co.uk</a>, within a few seconds the website for <a href="http://www.boots.com" rel="nofollow">www.boots.com</a> is displayed. No problem. </p><p>On the other PC, if I enter "<a href="http://www.boots.co.uk" rel="nofollow">www.boots.co.uk</a>" in the address bar, the page looks as though it's loading, but nothing happens unless I press "Esc" or click on the "X" on the Firefox toolbar. At that point the <a href="http://www.boots.com" rel="nofollow">www.boots.com</a> website is displayed straightaway. </p><p>I've looked at the Firefox settings on both PCs, and they match. I'm at a loss to know why the redirect is working on one PC but not on the other. </p><p>I've quoted the Boots website as an example, but it happens on other websites too. And yes, I'm aware that I could just type "<a href="http://www.boots.com" rel="nofollow">www.boots.com</a>" and go straight there - now I know that's the correct website address - but it's the principle of the thing! </p><p>If we use a different browser on the offending PC, the redirect works as it should. </p><p>Any ideas what's going on here? My IT knowledge isn't up to this kind of problem solving, I'm afraid. </p><p>Matthew </p>


created: 2021-09-16T06:33:02-07:00
updated: 2021-09-16T16:36:56-07:00
title: No data in downloaded account forms
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1443844;1443974;
creator: healybg
content:
<p>Account forms downloaded from bank and paypal  show form information, but no data.  Called bank and paypal and no solution.  What can I do?  iMac OS High Sierra 10.13.6. Thanks. </p>


created: 2021-09-16T06:32:53-07:00
updated: 2021-09-16T09:39:07-07:00
title: App stalled and cannot recover
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443817;1443841;
creator: agilefx44
content:
<p>Hi. I have been a loyal Firefox user for as long as it's been around.  Today it was unresponsive.  I have tried everything and it still remains unresponsive. </p><p>I felt like I should reach out because I don't want to move to Chrome, but I had no choice, since I have never used another browser.  I hate to and don't want to be lost customer, but nothing worked.  Scans, reinstall, etc.  Nothing worked.  All other programs work fine. </p>


created: 2021-09-16T05:52:25-07:00
updated: 2021-09-16T09:49:00-07:00
title: Can't open some sites/pages
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1443845;
creator: david_senior
content:
<p>I am up to date with my Firefox.  </p><p>I find that sometimes (Easyjet booking forms for example) or recently a .pdf letter from a reputable sourcecan't be opened in Firefox, I need to use Edge for instance, and I don't like being brow beaten by Microsoft. What's to be done? </p>


created: 2021-09-16T05:39:50-07:00
updated: 2021-09-16T05:39:50-07:00
title: Salvar arquivo
tags: desktop;other;windows-10;firefox-810;
product: firefox
topic: other
locale: pt-BR
creator: marli.s.pereira
content:
<p>O sistema foi alterado na opção salvar link como, no site do <a href="https://edi-embratel.emvia.com.br/webmail/x4web.exe/caixaPostal" rel="nofollow">https://edi-embratel.emvia.com.br/webmail/x4web.exe/caixaPostal</a>.  Preciso que salve, no TIPO indicado . RET e salva somente e diretamente em PDF. Estou trabalhando com o aplicativo PROTESTO e ele não identifica o arquivo em PDF, para tratar. Até sexta feira, a ação era correta. Segunda feira em diante, salvou somente em PDF. Na imagem aparecem os arquivos que são salvos como MENS  ANO  MES  DIA, à conferir o arquivo </p>


created: 2021-09-16T05:28:04-07:00
updated: 2021-09-16T08:28:39-07:00
title: As of today I am getting (forced) google.com.hk instead of google.com, how do I fix this?
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1443796;1443823;
creator: Khan_Solo
content:
<p>It is insistent. </p><p>I have found a 6 year old post that uses links that firefox no longer uses: <a href="https://support.mozilla.org/en-US/questions/1092276" rel="nofollow">https://support.mozilla.org/en-US/questions/1092276</a>  </p><p>The instructions there no longer seem to work, I deleted cookies, closed firefox and ran CCleaner, it is still always redirecting me to .hk. </p><p>The site looks different, shitty and keeps asking me to log in or agree to some bullshit settings. </p><p>Very strange, has anyone seen this before? </p>


created: 2021-09-16T05:15:35-07:00
updated: 2021-09-16T05:15:35-07:00
title: Pocket dissappeared in New Tab
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: g_turgut
content:
<p>I have had a trip to Europe recently and ever since my return (to Canada), I do not see Pocket articles on New Tab page. I know that Pocket in New Tab page is currently available only in North America. Is it this trip or new version 92 that cause this problem. I want my pocket articles back. Any suggestions? </p>


created: 2021-09-16T04:28:08-07:00
updated: 2021-09-16T12:39:36-07:00
title: Can I have different browser settings for online and offline web pages?
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1443847;1443887;
creator: phil6306an
content:
<p>I want to have a different browser settings for both browsing the web and controlling my media player. </p><p>I currently do this by using a different browser, firefox for web and opera for a local web based music player. </p><p>Ideally I would like a browser instance that only has only Close and Minimise buttons and retains size and position.  I cannot seem to do this with any browser, they all want to give me tabs, menus, shortcuts, <strong>in short, to much clutter.</strong>  I have managed to create a chromeless window but then that becomes the default for all browing windows. </p><p>I would like to achieve this with just Firefox. </p><p>My last try was this, with Chrome because Firefox wouldnt play at all. </p><p>--app="data:text/html,&lt;script&gt;window.location='http://moode.local/#notarget';window.resizeTo(750,600);window.moveBy(246, 50);&lt;/script&gt;" </p>


created: 2021-09-16T04:21:52-07:00
updated: 2021-09-16T08:51:56-07:00
title: Version 92.0 update changed appearance of toolbar bookmark menus - how do I change it back?
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1443831;
creator: nhcowboy1
content:
<p>According to the release info for the latest update (Version 92.0): </p><p>"The bookmark toolbar menus on macOS now follow Firefox visual styles." </p><p>I have no idea what that means or how to fix it! All I know is that the lists of bookmarks I have saved under toolbar tabs are now all double-spaced. I don't want them double-spaced — that makes all the lists twice as long! I just want them the way they were before the update . . . HELP!!! </p>


created: 2021-09-16T04:16:05-07:00
updated: 2021-09-16T10:36:38-07:00
title: gmx/firefox mask
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1443832;1443852;1443853;
creator: alexander.dombrowsky
content:
<p>Dear Sirs, I am looking for the searchfield in my GMX/Firefox Mask, which I have used since years. See screenshot attached. Thanks in advance for your help. With kind regards Alexander Dombrowsky </p>


created: 2021-09-16T03:54:54-07:00
updated: 2021-09-16T03:54:54-07:00
title: Youtube video playback freezing, but audio still plays.
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: christopherstruthers
content:
<p>Over the last few days whenever I watch Youtube videos (specifically on Youtube, this happens on no other sites such as Netflix, Disney+, Twitch, etc.) the video will freeze for a good few seconds, but the audio will still play and then the video will jump to wherever it got up to in the time it was frozen. </p><p>I'm not really sure how to fix this, I've tried clearing the cache etc. but the issue still persists. I even tried turning off uBlock Origin but that didn't fix it either. </p><p>Has anyone ever had a similar issue and found a fix? It's pretty annoying. </p>


created: 2021-09-16T03:22:01-07:00
updated: 2021-09-16T09:56:52-07:00
title: Problem accessing https://www.thetrainline.com
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1443842;1443851;
creator: olivier.p.thomas
content:
<p>When trying to access this website with Firefox 92.0 (Mac OS10.15.7), I get a message that my log in data (user ID, password) is not correct. However, using Safari my login is successful, and the same using my iPhone or iPad. I have raised the issue with the operator of the website, but thought that maybe there is something that can fix the problem directly in Firefox ?? </p>


created: 2021-09-16T03:21:57-07:00
updated: 2021-09-16T14:12:20-07:00
title: Did Not Connect: Potential Security Issue
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1443834;1443839;
creator: stefano.segre1
content:
<p>Hi all,  I get this notice everytime I try to access ANY website, from Google to Amazon to CNN. I read this article, but does not help, as I can't press any tab, even the so called link, as in the pic attached. Please help, what can I do? Thanks </p><p><br> </p><p>edited email from public and search/spam bots view. </p>


created: 2021-09-16T02:50:36-07:00
updated: 2021-09-16T09:56:29-07:00
title: does firefox require 'warming up' ??
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443849;1443850;
creator: malasacoffee
content:
<p>Every single time I load F/F (especially for the first time) it takes  So long to start When its started and I click on (example) on a desktop shortcut it takes so long to load After about 5 mins of going slow (like warming up) it then starts to go normal speed. I have tried all suggestions on googles...still the same Start FF ...goes so slow, and gets faster as the minutes go by </p>


created: 2021-09-16T00:29:05-07:00
updated: 2021-09-16T02:55:27-07:00
title: I get a lot "Blocked Page" when navigating to a new domain in an open Firefox tab
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1443782;1443783;
creator: dannyhajj
content:
<p>This happens regularly for me, about 3 or 4 times per day. It used to be exclusively when I'm visiting <a href="https://translate.google.com" rel="nofollow">https://translate.google.com</a>. Today, however, it is also happening on <a href="http://twitter.com" rel="nofollow">twitter.com</a>. </p><p>When it happens however, it has always been when I'm navigating to one of those domains in open tab that I was using. Also, it has always been when I'm relying on the bar's autocomplete (for example, when I start typing "tra" and the rest is auto completed to <a href="http://translate.google.com" rel="nofollow">translate.google.com</a>) and I tap the Enter key. No amount of refreshes fixes the problem even if I disable cache (I disabled it from the network inspector in the web developer tools). There's only one warning message in the console saying "This error page has no error code in its security info". Also, even if I change URLs while under any of these 2 domains in that "broken" tab, I keep getting a blocked page. Changing to another domain, for example, <a href="http://google.com" rel="nofollow">google.com</a> works. For example, If I change from <a href="https://translate.google.com" rel="nofollow">https://translate.google.com</a> to: - <a href="https://twitter.com" rel="nofollow">https://twitter.com</a> gives a broken page - <a href="https://twitter.com/firefox" rel="nofollow">https://twitter.com/firefox</a> gives a broken page - <a href="https://translate.google.com/?sl=auto&amp;tl=en&amp;text=Hello%20word&amp;op=translate" rel="nofollow">https://translate.google.com/?sl=auto&amp;tl=en&amp;text=Hello%20word&amp;op=translate</a> gives a broken page - <a href="https://support.mozilla.org" rel="nofollow">https://support.mozilla.org</a> works </p><p><br> However, if I just go to the url bar and tap "Alt" + "Enter", the page successfully opens in a new tab. </p><p>I'm using Firefox on Mac. </p>


created: 2021-09-15T23:51:55-07:00
updated: 2021-09-16T01:16:42-07:00
title: Restore refresh button at bottom of screen
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1443765;
creator: martinshaftesbury-brooks
content:
<p>The latest Firefox upgrade removed the refresh button from the bottom if the screen. I would like to restore this please. </p>


created: 2021-09-15T23:33:38-07:00
updated: 2021-09-16T02:58:44-07:00
tags: desktop;beta;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443784;
creator: kombivan
title:
every time I open coles online shopping a stupid thing says the page will slow my computer and stops the page from loading can you piss this stupid thing off that was in a recent upgrade you have just taken browsers back 20 years with this sttuff up

content:
<p>every time I open coles online shopping a stupid thing says the page will slow my computer and stops the page from loading can you piss this stupid thing off that was in a recent upgrade you have just taken browsers back 20 years with this stuff up. My coles online was working perfectly a week ago now I can't use it at all fix your browser firefox. </p>


created: 2021-09-15T22:59:16-07:00
updated: 2021-09-15T22:59:16-07:00
title: 64 bit support for Firefox on Arm Chromebooks
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: vstyan
content:
<p>Hello - I would like to know if Firefox on Arm based Chromebooks is supported in 64-bit or 32-bit? </p><p>If 32-bit, do you have any plans to support 64-bit and if so when? </p><p>Thanks, Victor </p>


created: 2021-09-15T22:47:55-07:00
updated: 2021-09-16T02:29:16-07:00
title: secure flag isn't enforced by recent firefox versions when set in cookie config
tags: desktop;cookies;windows-10;
product: firefox
topic: cookies
locale: en-US
creator: mail.arunken
content:
<p>When I used an old version of firefox(v42 as this is an application requirement) the session gets expired immediately after I login with my credentials when secure flag is set in my application(since I am accessing the site through http and not https). </p><p>When I inspected the developer console I can see that a new session is created every time. I believe this is the expected behavior since the cookie won't be valid in case of http requests. This doesn't happen in the case of modern versions of firefox. Why is this so? Is this because I am accessing the site on localhost? </p>


created: 2021-09-15T22:30:53-07:00
updated: 2021-09-16T02:47:14-07:00
title: Increasing number of sites will not work with Firefox
tags: desktop;fix-problems;escalate;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443744;1443754;1443762;1443774;1443777;1443778;
creator: michaelcannon1
content:
<p>I am not able to get Ebay Philippines to display correctly using Firefox. It works with Microsoft edge. I have the latest updates but to no avail. Today, when trying to reply to an email on the main Ebay site it also had the same problem. I also tried to log in to Lazada and that is also corrupted. Its getting to the point I will have to stop using Firefox. Any suggestions. </p>


created: 2021-09-15T21:49:45-07:00
updated: 2021-09-15T23:08:20-07:00
title: Moving Okta Verify to New Phone
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1443735;1443745;
creator: rwat2035
content:
<p>I got a new phone recently, and need permission to move my Firefox data onto it. Seems like the only way to do that is to contact you (and I can't figure out how to do that directly, so I'm making a post). </p><p>Thanks very much. </p>


created: 2021-09-15T19:49:52-07:00
updated: 2021-09-15T23:12:12-07:00
title: Firefox freezes trying to install Thunderbird
tags: desktop;thunderbird;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1443747;
creator: jmlandt
content:
<p>Brand new windows 10 laptop.  Installed Firefox just fine.  I downloaded the Thunderbird exe install file OK.  When I try to execute it, Firefox freezes.  Tried about 10 times.  i tried several different exe files.  Any suggestions? </p>


created: 2021-09-15T19:26:26-07:00
updated: 2021-09-15T21:43:52-07:00
title: Is it possible to disable protected pages for extensions so I can see Mozilla pages in dark mode?
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1443729;1443734;
creator: manofthebag
content:
<p>Hello, I use dark mode extensions extensively :) and I really dislike light mode pages. However, Mozilla pages refuse to be changed due to the fact that they are "protected" by default. </p><p>I don't really care for this protection. Can it be disabled? </p>


created: 2021-09-15T18:55:23-07:00
updated: 2021-09-16T14:08:40-07:00
title: Costco.com website will not display store locations or product reviews when using FireFox browser
tags: desktop;websites;escalate;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1443727;1443748;1443798;1443799;1443838;1443859;
creator: guest85748
content:
<p><a href="http://Costco.com" rel="nofollow">Costco.com</a> website will not display store locations or product reviews when using FireFox browser.  Website works fine when using Chrome browser.  This is a recent problem as all info on the Costco website displayed properly with Firefox not that long ago.  As an example, when I enter my zip code to find the closest stores, nothing is displayed now when a map and store list used to come up.  I've tried changing various settings, but no go.  Any advice would be appreciated... </p>


created: 2021-09-15T18:23:51-07:00
updated: 2021-09-15T23:32:12-07:00
title: Firefox Search Engine Problem?
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1443752;
creator: PowerDragon
content:
<p>Hello, </p><p>So I have a question why does Firefox search up a website when I put in a word instead of A URL so is there a way to fix it? let me know if you need more information I happy to give it to you thank you. </p>


created: 2021-09-15T18:16:10-07:00
updated: 2021-09-15T23:33:30-07:00
title: Firefox Browser Flaw
tags: desktop;privacy-and-security_1;certificates;windows-10;vpn;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1443753;
creator: Techless
content:
<p>I am unable to connect to the Nord VPN website or the Express VPN website because of a security issue with the Firefox Browser and I am unable to bypass the security and go to the site anyway.  Here is what the message said: Did Not Connect: Potential Security Issue </p><p>Firefox detected a potential security threat and did not continue to <a href="http://www.nordvpn.com" rel="nofollow">www.nordvpn.com</a> because this website requires a secure connection. </p><p>What can you do about it? </p><p><a href="http://www.nordvpn.com" rel="nofollow">www.nordvpn.com</a> has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. </p><p>The issue is most likely with the website, and there is nothing you can do to resolve it. </p><p>If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem. </p><p>Learn more… </p><p>How can I connect to these websites? </p>


created: 2021-09-15T17:57:04-07:00
updated: 2021-09-16T02:44:54-07:00
title: How to select Firefox version in Windows Run?
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1443725;1443750;1443769;1443776;
creator: dullzhang
content:
<p>I installed two versions of Firefox: Mozilla Firefox and Mozilla Firefox Developer Edition. Typically, in Window 10, you can open a browser by pressing Win+R and typing "firefox", but with two versions installed, this always opens the version I don't want.  </p><p>Since the latter version is always opened, I think it's related to the installation order, but I don't want to reinstall my browser. So is there any configuration available? </p>


created: 2021-09-15T17:42:29-07:00
updated: 2021-09-15T18:05:43-07:00
title: Mozilla Startup Tab: how to eliminate
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
answers: 1443721;
creator: g1enfiddich
content:
<p>On startup I get a Mozilla sales pitch tab that opens automatically. How do I stop this unsolicited advertisement tab? </p>


created: 2021-09-15T17:16:42-07:00
updated: 2021-09-15T17:16:42-07:00
content: <p>I can't get my Black Background Setting back.<strong>bold text</strong> </p>
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: bdovhey1
title:
I set my Windows 10 to Black Background about a month ago but now Firefox has reverted to white. It's very tiring on the eyes


created: 2021-09-17T16:23:13-07:00
updated: 2021-09-17T16:23:13-07:00
title: Search engine is not working
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: ines.cozza
content:
<p>In my home, I have a computer with linux OS, so of course with my firefox signed with my firefox account; on the other hand in my job I have a computer with W10 OS: if I'm signing in in It (firefox on windows), search engines is not working, after that If I execute troubleshot mode that working only this moment (in the next restart It is not working).  If I'm using firefox signout account, after that It is <strong>working perfect</strong>!!! </p><p>Is there a problem (with signed firefox account in different OS)? </p><p><br> Thanks! I love using Mozilla Firefox! </p>


created: 2021-09-17T15:41:46-07:00
updated: 2021-09-17T15:41:46-07:00
title: pesquisa Google não funciona
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: pt-BR
creator: elisagenki2021
content:
<p>Olá! Na página inicial do Firefox, quando começo a digitar um termo para pesquisar na barra principal do Google (no meio da página), o que eu começo a digitar é automaticamente redirecionado à barra superior de endereços do Firefox. É como se a busca principal no meio da página não quisesse realizar a pesquisa. Como isso pode ser corrigido? Aguardo um retorno. Atenciosamente, Elisa. </p>


created: 2021-09-17T15:30:15-07:00
updated: 2021-09-17T15:30:15-07:00
title: Can't log in to Facebook
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: Mike17
content:
<p>For the past 3 days Facebook has been very slow to load; today it won't load at all. I tried a different browser and it loaded fine. I tried Firefox again and nope, it won't load, but it did load again with the other browser (Edge). I have the latest Firefox. </p>


created: 2021-09-17T14:42:04-07:00
updated: 2021-09-17T16:22:09-07:00
title: Links do not load on firefox
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1444205;
creator: zaideemah
content:
<p>When I am on a web page, I have to click the mouse right button and select open link on new tab or windows to be able to visit the link from the same page.  For example when I am on <a href="http://ollusa.edu" rel="nofollow">ollusa.edu</a>, if I click academic and select schools and collages, the page will not open. I have to right click on the mouse and select open link on new tab or windows. I cleared my cache and cookies and still have the issue. </p>


created: 2021-09-17T14:41:18-07:00
updated: 2021-09-17T14:41:18-07:00
title: How to force generate a different password
tags: linux;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mtogop
content:
<p>I'm using the Firefox secure password generator. However, I notice that will generate a specific password for a given site and then if I for some reason reload, it'll generate the same password again. Can I force a new one? </p>


created: 2021-09-17T13:05:30-07:00
updated: 2021-09-17T14:10:05-07:00
title: Tab Separators, not available so - Going Switcing to M.S. Edge
tags: windows-7;desktop;tabs;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1444165;
creator: kathyjoe5
content:
<p>Apparently Firefox doesn't realize the importance of Tabs to many of its users. As a Senior, I depend on the separation of the tabs. I see many others complaining about this issue, including those who rely on the separation for business purposes.  FireFox chose to answer one user's request by saying they're moving on and basically, the user is just going to have to deal with it. </p><p>I love(d) Firefox, but it's time to say good bye.   The tabs are a make/break issue for me.  I've started the migration back to Microsoft Edge, which does allow tab separators, at least for now.  </p><p>I hope that Firefox will reconsider at some point and allow us to put separators in just as it does on the Favorites Bar.   </p><p>Thank you. </p>


created: 2021-09-17T13:04:26-07:00
updated: 2021-09-17T13:04:26-07:00
title: Firefox container tab
tags: mac-os;desktop;beta;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: kjsingh
content:
<p>I am using different container/color tab for opening stories on Medium. Somehow the google script used by Medium website is able to figure out that am logged in as a user on my main tab. If in the same tab container, I go to <a href="http://google.com/gmail.com" rel="nofollow">google.com/gmail.com</a>, it asks me to sign in. How can we avoid this? </p>


created: 2021-09-17T12:41:53-07:00
updated: 2021-09-17T14:58:47-07:00
title: Spell Check Not Working
tags: desktop;other;windows-10;spellchecker;language;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444184;
creator: eugbug1
content:
<p>layout.spellcheckDefault is set to 1 The "check your spelling as you type" check box is checked. I have an English (GB) language pack add on installed. When I left right click in a multiline text entry box, there's no option to select languages. </p>


created: 2021-09-17T12:28:57-07:00
updated: 2021-09-17T12:55:27-07:00
title: exclude pinned tabs from "List all Tabs"
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1444158;
creator: keithwheeler
content:
<p>Latest release of Firefox now includes pinned tabs when I click the far right down arrow to "List all Tabs" I want to get back to the List all Tabs to just show the non-pinned, I always know what my pinned tabs are and how to get them. </p>


created: 2021-09-17T12:19:07-07:00
updated: 2021-09-17T14:30:59-07:00
title: How can I get the .cer-File for my secunet Konnektor?
tags: desktop;privacy-and-security_1;escalate;certificates;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1444170;
creator: hahufomi
content:
<p>I need to download a certificate from a device in my networt called secunet Konnektor  </p><p><a href="https://www.secunet.com/loesungen/einboxkonnektor" rel="nofollow">https://www.secunet.com/loesungen/einboxkonnektor</a> </p><p>on the manual it's written how to do it. </p><p><a href="https://www.secunet.com/loesungen/einboxkonnektor#c1607" rel="nofollow">https://www.secunet.com/loesungen/einboxkonnektor#c1607</a> </p><p>I suggest to find a manual somewhere in the first link or in google: </p><p>chapter 7.4.3 </p><p>go to chrome (same with edge) </p><p>click on the lock on the left hand side of the link <a href="https://XXX.XXX.XXX.XXX:8500/management" rel="nofollow">https://XXX.XXX.XXX.XXX:8500/management</a> </p><p>somehow click on the button where you can open a small windows called "certificate". </p><p>The "General" tab shows informations about the certificate. </p><p>Click on the tab "Details" and click on "Copy file". </p><p>The certificate-assitent opens and after clicking on next, you choose DER-coded-binary X.509 (.CER) </p><p>Save the file somewhere where you can find it. </p><p>I can't do this on firefox </p><p>On firefox I can find a lock on the left hand side of the link <a href="https://XXX.XXX.XXX.XXX:8500/management" rel="nofollow">https://XXX.XXX.XXX.XXX:8500/management</a> </p><p>when i click on it and then on something else, i can then click on more informations. </p><p>a windows opens called "page informations" </p><p>under "security" i click on "view certificates" and a new tabs opens called "certificate for konnektor". </p><p>but there is no possibilty to download a cer-file. only a pem file and it doesn't really help me. </p>


created: 2021-09-17T12:13:05-07:00
updated: 2021-09-17T12:13:05-07:00
title: Nastavení zobrazení položek lišty záložek
tags: windows-7;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: cs
creator: marrier
content:
<p>Jsem nešťastný z nového vzhledu. Nejvíce mi to vadí u položek lišty záložek, které se nově zobrazují s velkými mezerami mezi položkami (viz obrázek), takže se jich zobrazí méně a je nutné více rolovat. Chtěl bych standardní vzhled položek, jako je u jiných menu. Nikde ale toto nastavení nemůžu najít. </p>


created: 2021-09-17T11:30:44-07:00
updated: 2021-09-17T15:01:01-07:00
title: Firefox on Ubuntu LTE with WSL2 and GWSL - Crashs all the time
tags: desktop;fix-problems;windows-10;ubuntu;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444186;
creator: atomino2000
content:
<p>Hello, </p><p>what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with &lt;Restart Firefox&gt; or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help.  I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either. </p><p>Kind regards Atomino Zweitausend </p>


created: 2021-09-17T10:58:32-07:00
updated: 2021-09-17T10:58:32-07:00
title: acusa falha na conexão segura
tags: desktop;fix-problems;windows-81;firefox-920;
product: firefox
topic: fix-problems
locale: pt-BR
creator: SILVIAMBT
content:
<p>como resolver o problema de alguns sites que não carregam com a informação abaixo: </p><p>Falha na conexão segura </p><p>Ocorreu um erro durante uma conexão com <a href="http://www.netshoes.com.br" rel="nofollow">www.netshoes.com.br</a>. </p><pre>   A página que você está tentando ver não pode ser exibida porque a autenticidade dos dados recebidos não pôde ser comprovada.    Entre em contato com os responsáveis pelo site para informar este problema. </pre>


created: 2021-09-17T10:40:39-07:00
updated: 2021-09-17T11:01:21-07:00
title: Ad blocker?
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1444126;1444133;
creator: joanm48
content:
<p>I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's interfering with a site's fraud protection settings. I'm running Windows 10 and Windows Security, and also MalwareBytes...but neither of them appear to contain an ad blocker. Is it Firefox? </p>


created: 2021-09-17T10:40:26-07:00
updated: 2021-09-17T15:02:23-07:00
title: Repair Installation?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444187;
creator: markfleener
content:
<p>Is there a way to repair the Firefox installation without having to reinstall all the add-ons and screw up the bookmarks?  It's really bogging down for me.   Might bookmarks on the toolbar cause it to bog down at all?  Also, home page button on youtube is not visible. </p>


created: 2021-09-17T09:47:49-07:00
updated: 2021-09-17T15:56:52-07:00
title: Screen objects misplaced on some sites
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1444082;1444083;1444135;1444147;1444166;1444197;1444199;
creator: r2mcmeeking
content:
<p>Using Firefox (92.0) on Win 10.  I have noticed that some screen objects are displayed in different ways on Firefox than they are on Edge (and I presume other browsers).  For a long time I thought the problem was errors in the Rite Aid web design.  Yesterday I saw a similar problem on another site and decided to try another browser.  The displays looked proper on Edge.  See attached image which shows the same screen on the Edge browser (top) and Firefox (bottom).  Part of the logon window is missing on Firefox.  Other objects are affected also such as text size. I don't see any options in the Firefox config that would apply to this. </p>


created: 2021-09-17T09:47:28-07:00
updated: 2021-09-17T09:51:31-07:00
title: The possibility of moving icons of those extensions will be a huge improvement.
tags: windows-7;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444085;
creator: vanlieren
content:
<p>The possibility of moving icons of those extensions will be a huge improvement. </p><p>Please send through to the right department. If those functions still aren't available jet. </p><p>Thanks a lot, See the attachment for the example image. </p>


created: 2021-09-17T09:42:58-07:00
updated: 2021-09-17T09:42:58-07:00
title: Reproduzir um vídeo trava, ou não aparece imagem, fica só o áudio.
tags: linux;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: pt-BR
creator: Josenataljonas
content:
<p>Houve uma mensagem que dizia que o firefox havia se juntado ao google chrome para melhorar. Mas não vi essa melhora. O que está acontecendo? Prefiro o firefox mas estou tendo que usar o chrome, se quiser ver vídeos. </p>


created: 2021-09-17T09:37:25-07:00
updated: 2021-09-17T15:26:52-07:00
title: Bookmarks CSS
tags: linux;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444090;1444138;1444141;1444142;1444153;1444168;1444196;
creator: api16
content:
<p>Why are vertical spaces different in my bookmarks from my personal bar, the lateral panel and the library window ? How to fix it, as I want everything same ? I'm unable to take a capture of my personal bar where vertical spaces are bigger than elsewhere. </p>


created: 2021-09-17T09:22:32-07:00
updated: 2021-09-17T09:52:57-07:00
title: PR end of file error
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1444087;
creator: kridgerd
content:
<p>After the last update, I get the "PR end of file" error on several of my trusted web sites, like my bank. I like FF and have used it for years, but keep getting frustrated with things like this. Its equally frustrating to have to wade thru the "fixes". I shouldnt have to do this. Brave is looking better and better </p>


created: 2021-09-17T09:14:28-07:00
updated: 2021-09-17T11:02:24-07:00
title: Firefox (default) homepage
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444078;1444092;1444097;1444098;1444128;1444134;
creator: iqbalusmani
content:
<p>So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and in setting there is only option to use firefox default or blank. i would rather preffered to have my home button set with my custom url, as well keeping the option to land on newtab page when ever i start my browser. which was intended as before but not since last update. now there is no option to set newtab page as also a custom url which can be any thing but forced to use the default layout by firefox.  that proceed to open a homepage every time when i launch firefox. </p>


created: 2021-09-17T09:03:34-07:00
updated: 2021-09-17T10:11:03-07:00
title: few months of not working
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1444094;1444099;
creator: john649
content:
<p>Just to let you know. the last few months firefox is not working very well with certain sites. It freezes and gets kicked off for to many cookies. I use firefox as primary browser. work from home. i have been forced to switch to chrome or edge at times in the middle of business. not sure why it is happening or what to do about it. But figured should let you know. </p>


created: 2021-09-17T08:29:52-07:00
updated: 2021-09-17T10:06:22-07:00
title: Firefox
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444096;
creator: genesiscode
content:
<p>No matter how may times I have tried to download a new copy of Firefox I get the same result constantly. Can you help please? </p><p>Thank you. </p><p>(See atached screen copy) </p>


created: 2021-09-17T08:21:16-07:00
updated: 2021-09-17T10:11:29-07:00
title: Website not loading due to malware threat!
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1444100;1444101;
creator: lathamseifert
content:
<p>Hi, I am working on this tech <a href="https://bestheadphonesreviews.com/" rel="nofollow">website</a>, the problem I am getting on Firefox Web Version is that the site is not loading on it giving the error of the site to be not secure. What should I do about it? </p>


created: 2021-09-17T07:56:45-07:00
updated: 2021-09-17T07:56:45-07:00
title: Oracle Client settings
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: sb9724
content:
<p>I have the correct oracle client for this APP 8.144 installed on my HVD &amp; Windoze 10E.  Works with IE but not Moz? Presume there are settings preventing Moz from accessing the application I'm trying to reach. </p>


created: 2021-09-17T07:46:22-07:00
updated: 2021-09-17T07:46:22-07:00
title: how to require that links open in same tab?
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: danflester
content:
<p>There is a lot of advice on the web about how to do it, and NONE work for me. </p><p>I am using FF 92.0 under BigSur. My current FF params are shown in the attached image. What needs to be changed to make this work??? </p>


created: 2021-09-17T07:23:18-07:00
updated: 2021-09-17T07:23:18-07:00
title: Cannot change email because service provider has cancelled primary email.
tags: desktop;privacy-and-security_1;escalate;windows-10;admin;verificationemail;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: psoenen
content:
<p>Can you please explain how to change my email address.  When I try, the account wants to send a confirmation to the original email that has been cancelled.  I can no longer receive email at this address!  Is there a phone number to contact someone for help? </p>


created: 2021-09-17T07:19:34-07:00
updated: 2021-09-17T10:33:52-07:00
title: 92.0 Pretty much stopped 90% of my bookmarks
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1444103;1444122;
creator: mav52
content:
<p>All was fine before I let Firefox install 92.0 64 on my win10 machine.   I now get get to hardly any of my bookmarks that all worked before 92.0 was installed.  </p><p>I get this message for example </p><p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://flaglerlive.com" rel="nofollow">flaglerlive.com</a>. PR_END_OF_FILE_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre> <p><br> Well all of my bookmarks work on Chrome and Edge. </p>


created: 2021-09-17T07:18:08-07:00
updated: 2021-09-17T07:18:08-07:00
title: Changing default storage location - how?
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: rado84
content:
<p>Is there a way to change the location of the default storage directory? I'm talking about ~/.mozilla/firefox/tjdaag57.default-release/storage/default which gradually fills with files from all the websites I've visited. That directory slowly increases in size and I don't want that, so I'm looking for a way to change the location where these files go. </p><p><a href="https://i.imgur.com/EDlVyOA.png" rel="nofollow">https://i.imgur.com/EDlVyOA.png</a> </p>


created: 2021-09-17T07:17:13-07:00
updated: 2021-09-17T07:17:13-07:00
title: Dark Mode
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: donmorcombe
content:
<p>When accessing yahoo finance in dark mode, negative values are displaying in green and positive ones are shown in red. The graphs are displaying the colors correctly. In normal mode, the colors are correct. </p>


created: 2021-09-17T06:38:41-07:00
updated: 2021-09-17T10:16:33-07:00
title: Cannot get passwords back
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1444071;1444106;1444108;1444109;
creator: BradyBunchFan
content:
<p>I had to reset my Firefox account because I forgot my old password, and now I cannot get my passwords back. Is there a way to restore all of the passwords? </p>


created: 2021-09-17T06:11:40-07:00
updated: 2021-09-17T06:11:40-07:00
title: Função de clicar para voltar
tags: desktop;customize;
product: firefox
topic: customize
locale: pt-BR
creator: fmarcelino2007
content:
<p>Quando utlizo o Firefox ou outro navegador que se basea no codigo da Mozilla toda vez que estou em uma página e clico por pouco tempo no lado esquerdo do mouse ele automaticamente volta a página anterior! Muitas veses isso me atrapalha e não sei como posso desativar! Alguém poderia me ajudar? </p>


created: 2021-09-17T06:01:50-07:00
updated: 2021-09-17T14:12:31-07:00
tags: windows-7;desktop;customize;feedback;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444112;1444131;1444137;1444140;1444143;1444145;1444149;1444151;1444156;1444157;1444167;
creator: dougmarkell
title:
Why, why, why do the devs keep pushing asthetic design changes that user obviouslly relly don't want?   You got $450 million from Google, so maybe you're doing it on purpose to drive FF users away.

content:
<p>Remember when FF had over 25% market share?  And now you're at less than 3.5%.  That's because you keep messing with the FF interface.   Take for example you're unwanted chunky new double spaced menus and bookmarks.  Everybody hates them.  You know that.  Why not listen to the last of the FF users?   </p><p>Why not give use end-users a voice in how Firefox looks?  Let us OPT OUT of cosmetic design changes.  I've never been asked my opinion in a survey and you killed-off the FF feed back feature.  Why?  Because too many people don't like what your doing?  Since Google essentially owns you now, are trying to kill off FF for them?  Because you're doing a great job of it! </p>


created: 2021-09-17T05:54:37-07:00
updated: 2021-09-17T05:55:52-07:00
title: Bookmarks list
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1444065;
creator: cedricvonfelten
content:
<p>Hello ! </p><p>In the previous versions of firefox, I could split the navigator screen in two parts: the entire list of my bookmarks on left side, opn mu current navigation on the right. But with current versions, I can only have that list in a separate window, forcing me to clik on preferences, and select the "manage bookmarks" option  in order to get my bookmarks library. I don't find this alternative very handy and I conseder it mostly as a painpoint. </p>


created: 2021-09-17T05:31:57-07:00
updated: 2021-09-17T05:31:57-07:00
title: Video player control bar (youtube)
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: SaBe000
content:
<p>Hi </p><p>i have a problem playing videos the control bar is too big ( see pictures ) can't adjust properly ( since firefox 92.0 win 10 64bit )   </p><p>I reinstalled firefox all remaining folders are also deleted but that didn't help is there is a way to fix it ? or is that a bug ? </p>


created: 2021-09-17T05:24:59-07:00
updated: 2021-09-17T10:20:51-07:00
title: Netflix/Widevine issue
tags: windows-7;desktop;fix-problems;widevine;videofreeze;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444114;
creator: ozz666
content:
<p>Hello, </p><p>This has been going on for few months and it doesn't seem to be going away (in fact, I see more complaints about similar issue around the net), so here it goes. </p><p>Up until Firefox 87 with Widevine 4.10.1582.2 I had no problems with Netflix. Then Firefox 88 with Widevine 4.10.2209.1 was released and every time I watch an episode of a show the screen freezes for several seconds while sound goes on. If you rewind and reach that point again, it doesn't happen again. However it's inredibly annoying when it happens at the climax of every episode. </p><p>I stopped updating Firefox beyond 87, but then Widevine 4.10.1582.2 stopped being supported and had to update or not being able to watch Netflix at all. While I can still watch movies, I had to start using Edge to watch tv shows (and I really don't want to do that). </p><p>I haven't noticed it happening on a movie, possibly because the last few minutes are credits which I don't watch. But there's a possibility it only happens on episodes. This is only my suspicion, but it happens right after the episode finishes buffering, so maybe it has something do with that or maybe some process with next episode is beginning while the current one is still being watched. </p><p>I'm not exactly sure it's something you can fix on your end since it seems to be involving Widevine, but would be great if something could be done. </p>


created: 2021-09-17T05:16:44-07:00
updated: 2021-09-17T10:25:03-07:00
title: SafeOpt emails
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1444116;
creator: linda641
content:
<p>I browsed a clothing website for less than 5 minutes by typing in the address and not using any links.  Shortly after I receive an email asking if I was still interested in what I was looking at.  Does Firefox share my email address with websites I'm visiting?  I believe the email is coming from SafeOpt, not the website I visited.  I do have "do not track" options selected in Firefox. </p>


created: 2021-09-17T05:06:16-07:00
updated: 2021-09-17T10:26:31-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444117;
creator: str8chat4u
title:
Sometimes Quora.com will not run properly in a newly opened session. Other times it works perfectly.

content:
<p>Fairly regularly I go to the <a href="http://Quora.com" rel="nofollow">Quora.com</a> site to answer questions others have asked. Perhaps in one in four times I launch Firefox browser and go to this site it will not respond beyond the first page and eventually report that something on the page is slowing the browser. If this does not happen, everything works normally and very quickly. </p><p>The only way I can continue is to close the browser completely and relaunch. Even if I wait a minute or so, when I relaunch it tells me Firefox is already running and asks if I wish to close it. If I let it close the browser, the new launch normally works perfectly. </p><p>When the problem occurs, opening other tabs and closing the original one does not seem to make a difference. It still does not work properly. </p><p>I am not sure when this started, and I have only experienced this problem on this one site. When I have tried using the Chrome browser I have not seen this happening on this site. I don't like the Chrome browser but have it installed to allow streaming my screen to a Chromecast dongle. </p><p>The Firefox browser in the Windows 64-bit version 92.0. </p><p>This start happening a few weeks ago  (it is now mid September 2021). I am not sure whether something has changed in Firefox or in the Quora site. I have seen this problem on both my Windows 8.1 Pro and Windows 10 Pro PCs. </p>


created: 2021-09-17T04:58:17-07:00
updated: 2021-09-17T10:28:00-07:00
title: SSL and this error PR_END_OF_FILE_ERROR
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444118;1444119;
creator: KayK05
content:
<p>Hello,  </p><p>I am having issues with error messages when browsing with Firefox.  </p><p>This error PR_END_OF_FILE_ERROR and this error SSL_ERROR_RX_UNEXPECTED_APPLICATION_DATA I don't get these errors when using Chrome or Microsoft Edge.  </p><p>When I reload the current page, the page loads properly.  </p><p>I've tried these tips so far: refreshing Firefox, setting to "no proxy" on network settings, turning off Avast, uninstalling and reinstalling Firefox, checking manual proxy on my PC, restart my computer, refreshing Firefox, checking the clock on my PC.  </p><p>Is there anything else I can do to fix this?  </p><p>Thank you for assistance. </p>


created: 2021-09-17T04:49:03-07:00
updated: 2021-09-17T10:32:33-07:00
tags: desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444121;
creator: str8chat4u
title:
Recently Firefox sometimes reports it cannot restore previous sessions when launched. The restore option is not set.

content:
<p>Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have the option to open previous sessions selected. On other occasions it starts properly with a blank page as it is configured to do. </p><p>Am I missing a setting? </p><p>It is not a major problem, I can simply enter a URL or search string in the address bar and it works properly for the rest of the session. </p><p>It is happening both on my Windows 8.1 Pro and Windows 10 Pro PCs running the 64-bit version of Firefox. </p><p>Any suggestions will be appreciated. Thank you. </p>


created: 2021-09-17T04:27:33-07:00
updated: 2021-09-17T04:27:33-07:00
title: privacy.resistFingerprinting and Cloudflare DDoS protection
tags: linux;desktop;privacy-and-security_1;escalate;privacyresistfingerprinting;cloudflare;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: xyszpidi
content:
<p>Cloudflare changed their algorithms recently and now it doesn't let me pass their DDoS protection page with `privacy.resistFingerprinting` option enabled. Even if I solve CAPTCHA multiple times. This is a huge problem because It is used on many many MANY websites. </p>


created: 2021-09-17T04:00:21-07:00
updated: 2021-09-17T04:00:21-07:00
title: Firefox opens links in the tab that's currently open instead of opening new ones
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: pl.riseone.pl
content:
<p>For a few days, I've been having a problem with links opening in the tab I'm currently using instead of new ones. It was random, I don't recall changing anything. I'm using Windows 10. </p>


created: 2021-09-17T03:59:17-07:00
updated: 2021-09-17T10:35:18-07:00
title: Location trouble on Windows 10 and Firefox 92.0
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444123;
creator: dirk_kiehne
content:
<p>Using latest updated Windows 10 and latest updated Firefox 92.0, when I open up Google Maps and click on "Show your Location" button it shunts me off to the middle of Chicago, rather than downtown Menlo Park, CA. </p><p>I double checked whether my WIndows Settings were set to allow location, and it was still set to "On."  I also tried using Chrome and there, everything worked as expected. I also tried Microsoft Edge, and there it was broken as well. </p><p>So, the problem could be with Windows or Firefox apparently...Not sure how to fix or at least work around the problem. </p>


created: 2021-09-17T03:47:15-07:00
updated: 2021-09-17T16:02:20-07:00
title: I can't get rid of my history.
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444055;1444061;1444203;
creator: familylinkhakuso
content:
<p>I'm using Waterfox.  I can't get rid of my history. I thought I erased it, but it's still there! </p>


created: 2021-09-17T03:12:54-07:00
updated: 2021-09-17T10:51:09-07:00
title: Simplest way to extract text content regularly from HTML?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444125;1444129;
creator: juliushamilton100
content:
<p>When I call wget on a webpage, I get raw HTML in response. I would like to write a simple parsing script which extracts the main article text content from web pages with similar structure, i.e. different documentation articles about Microsoft Visual Basic for Applications. I am pretty sure I should inspect the HTML tree, figure out which nodes tend to contain article headers and paragraphs, and then just write a script that retrieves those nodes. What would be the simplest way to inspect the HTML tree to find the nodes, and then with which library should I extract the text content from those nodes? Thank you </p>


created: 2021-09-17T03:04:08-07:00
updated: 2021-09-17T16:01:23-07:00
title: Search
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444054;1444062;1444202;
creator: philbowyer007
content:
<p>Re thread <a href="https://support.mozilla.org/en-US/questions/1334131" rel="nofollow">https://support.mozilla.org/en-US/questions/1334131</a> </p><p>The solution works, great, however this should be the default, it allows zooming, it is more balanced, etc. </p><p>There is at least two other threads that complained in or around this same issue, reset this to deatult next update or sooner!! </p><p>Cheers </p><p>Phil B </p>


created: 2021-09-17T02:27:32-07:00
updated: 2021-09-17T02:27:32-07:00
title: macOS finder window not displayed when downloading a file
tags: mac-os;desktop;download-and-install_1;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
creator: cl.nivert
content:
<p>Hi, I've got an issue when I ask to download and save a file from a website. The macOS finder window is well openened, but partially mixed with the current web page. it not put on the top. Most often, I must open another app, like Safari and come back to Firefox in order to put it on the top and to be able to change the file name, select de folder and at the end save the file. Attached sample. </p><p>It is the same when I ask from Firefox menu to Save As a web page. </p><p><br> Thank you for your feedback. </p>


created: 2021-09-17T02:15:48-07:00
updated: 2021-09-17T03:36:06-07:00
title: Downloading
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1444050;
creator: vetteman85
content:
<p>I cannot download anything from Mozilla. Can download from any place else but not Mozilla. Can error cannot find server. Anyone have any ideas about this. ThANKS </p>


created: 2021-09-17T00:47:09-07:00
updated: 2021-09-17T00:55:25-07:00
title: web pages are different
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444022;
creator: pete_scott2
content:
<p>Using two websites and now they do not load properly. They show as if they are word documents. I have to use Opera to get the original look.  One site, I click on the links and nothing happens. Everthing was fine before the current update. These constant updates are getting really annoying and there is no consideration on how they affect users or the display of sites </p>


created: 2021-09-17T00:44:50-07:00
updated: 2021-09-17T00:44:50-07:00
title: suomi.fi tunnistus palvelu ei toimi päivityksen jälkeen
tags: windows-7;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: fi
creator: m.l.laatikko
content:
<p>miksi viime päivityksen jälkeen en voi kirjautua suomi.f itunnistukseen palvelun kautta,paitsi yksityis ikkunan kautta? </p>


created: 2021-09-17T00:10:38-07:00
updated: 2021-09-17T02:55:14-07:00
title: Maximum number of bookmarks when syncing?
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1444024;1444034;
creator: gerhard.hanzal
content:
<p>Is there a maximum number of bookmarks that can be synchronised? In the past (I don't know exactly when) there was a limit of about 5000 bookmarks. I have the impression that this limit has now been dropped and all bookmarks are synchronised. Is that right? </p><p>Greetings from Austria, Gerhard </p>


created: 2021-09-16T19:52:00-07:00
updated: 2021-09-17T10:02:39-07:00
title: scroll bar disappears
tags: mac-os;desktop;tips;firefox-920;
product: firefox
topic: tips
locale: en-US
answers: 1444023;1444063;1444081;1444086;1444088;1444093;
creator: danflester
content:
<p>FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang around? Really pretty annoying having to make it show up by manually scrolling with a mouse wheel. </p>


created: 2021-09-16T18:46:33-07:00
updated: 2021-09-17T03:32:16-07:00
title: Error code SSL_ERROR_RX_MALFORMED_ALERT when connecting to Facebook only.
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444001;1444002;1444005;1444013;1444030;1444049;
creator: blaster5426
content:
<p>Since late last night, I've been having issues connecting to Facebook when using Firefox. Through my own troubleshooting efforts, I've run multiple Virus and Malware scans via AVG, Malware Bytes, TDSS Killer and Microsoft Safety Scanner, to no avail. What doesn't help is that when checking Facebook in Chrome, the error code I get is NET::ERR_SSL_OBSOLETE_VERSION relating to TLS 1.0 and 1.1. Are there other things I should try on my end as to the cause of this issue? </p><p>To my knowledge, the issue is only with Facebook. Other websites I frequent are connecting with no issues. </p>


created: 2021-09-16T18:31:58-07:00
updated: 2021-09-16T19:21:49-07:00
title: Comments not accepted in Youtube "Comment failed to post" since upping to 92
tags: windows-7;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1444003;
creator: spiritgumm1
content:
<p>Cannot post any comments successfully on Youtube. Disabled adblock, etc. Get the error "Comment failed to post." This happened occasionally with earlier Firefox browser, but I assumed it was youtube auto-deleting my post for some keyword infraction. </p>


created: 2021-09-18T15:56:12-07:00
updated: 2021-09-18T16:36:08-07:00
title: blocked my site by mozilla
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444478;
creator: zs575772
content:
<p>Hey , My website performance very wel i'm work my website in mozilla browzer but few days latter i'm open my site in Mozilla Browzer then show Erorr page not found . please reslove my issue . My site Url is Here [<a href="http://yumehub.com/|Yume" rel="nofollow">Hub </a>]  Thankyou </p>


created: 2021-09-18T15:45:59-07:00
updated: 2021-09-18T15:45:59-07:00
title: GCP console freezing
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: dollarovich.st
content:
<p>When I navigate to Compute Instances browsing at <a href="http://console.cloud.google.com" rel="nofollow">console.cloud.google.com</a>, browser starts to freeze, and after some time reports that <a href="https://support.mozilla.org/en-US/kb/warning-unresponsive-script" rel="nofollow">this error</a> has happened. This started approx. after FF 90.0 update. </p>


created: 2021-09-18T15:44:04-07:00
updated: 2021-09-18T16:31:43-07:00
title: Dementia.
tags: desktop;other;needsinfo;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444468;1444475;
creator: DGT0192
content:
<p>I have built my life around PC's since 1981 [When a MB was ausome] Now in my 80's and suffering a mild form of dementia - I find Everything Difficult / Cannot get any help from Firefox or else where. </p><pre>              Can Anyone help please?  My email address is - dgt0192@gmail.com  -  Thankyou! </pre> <p>Regards  -  Denis </p>


created: 2021-09-18T15:42:31-07:00
updated: 2021-09-18T15:42:31-07:00
title: Youtube stream freezing
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: dollarovich.st
content:
<p>When I watch any Youtube stream, video randomly freezes for few seconds. YT statistics show dropped frames spike during these pauses. This problem started approx. after FF 91.0 Setting "gfx.webrender.all" to "true" did not have any effect. </p>


created: 2021-09-18T15:04:40-07:00
updated: 2021-09-18T15:04:40-07:00
title: Firefox trying to login to OLD account when I enter CURRENT one
tags: mac-os;desktop;sync;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: japanesemushroom
content:
<p>I just fired up a computer I have not used in like 6 months. </p><p>I tried to login to my CURRENT Firefox account which I use with 3 devices. </p><p>I go through the email + password + verification process but when I finally enter the verification code (sent to the RIGHT email address) Firefox says "wrong password" and shows an OLD email I used to use. </p><p>I changed this email twice at least in the past 1+ years so I am not sure what's happening. </p>


created: 2021-09-18T14:54:40-07:00
updated: 2021-09-18T16:37:45-07:00
title: Lost Bookmarks in Firefox
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1444479;
creator: rabbithutch1
content:
<p>In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support.  Now Firefox has lost its bookmarks.  Can they be recovered?  If so, how? </p>


created: 2021-09-18T13:38:23-07:00
updated: 2021-09-18T16:41:10-07:00
title: recovering favorites and passwords after crash
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444481;
creator: hurstken
content:
<p>I reinstalled a new copy of Firefox it would not open?  How do I recovering favorites and passwords from previous installation  after Firefox crashed on win 10? </p>


created: 2021-09-18T13:30:10-07:00
updated: 2021-09-18T13:30:10-07:00
title: Why attachments for gmail goes to the wrong Folder and freezes up?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: larryp1
content:
<p>Hello, </p><p>Windows 10 Desktop Computer Updated, Firefox 92.0 </p><p>The folder I need yo go to in Documents, it goes to Downloads Instead Automatically! </p><p>When I try to get an attachment, for an email I'm sending out, it goes to the wrong folder.  It just sits there doing nothing, with the hour glass on.  I wait and wait, so I can change the location.  Most times it doesn't stop.  A very few times, when that stops, I located which folder I need, and it just goes into the hour glass mode again! </p><p>If I click on the screen, an error message comes up with something like, program not responding, do you want to close the program? or wait until it stops?  With thus, I think it's dealing with the Folder that isn't responding!  BUT no, when I click to close the program, LO And Behold, Firefox Closes! </p><p>I have a lot of attachments, I need to deal with.  It doesn't ask me, which folder I want to get the attachment from? </p><p>Any Help Here? </p><p>Thank You!!  Take Care!!  Everyone Stay Healthy and Safe (Pets Also)!!! </p>


created: 2021-09-18T13:22:37-07:00
updated: 2021-09-18T14:46:01-07:00
title: 'Customize Toolbar' screen displays a moment, then disappears.
tags: windows-7;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444445;
creator: DocSnodgrass
content:
<p>I click 'Customize Toolbar', the screen displays a moment, then disappears. Today may be the first time I have used it since the last update. </p>


created: 2021-09-18T12:07:51-07:00
updated: 2021-09-18T13:18:20-07:00
title: Firefox is not responding
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444413;1444429;1444430;
creator: soukaryasaha06
content:
<p>It says that Firefox is already running in background and gives prompt to close Firefox, upon clicking which it repeats the same process again. I have tried closing it from task manager, but can't close one, saying that the operation could not be completed. Can you please help me with this? It is a bit urgent. </p>


created: 2021-09-18T12:03:12-07:00
updated: 2021-09-18T15:09:14-07:00
title: Is it possible to return the Bookmarks to their orginal setting without using a CSS file?
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444450;
creator: 749006
content:
<p>Windows 10 x64 Pro Firefox 92.0 </p><p>Is there a way to restore the appearance of Firefox Bookmarks to v88 or earlier? The extra space between each Bookmark is a pain and none of the "fixes" seem to work. </p><p>I am not up with messing around with css files to make things seem as they was. </p><p>I have Proton Colors Add-on and that supposed to make things look as they did before but they do not. </p><p>When Firefox updated to 91.0 I reinstalled v88 which was fine - apart from Firefox nagging me on a daily basis to update to 92.0 which I stupidly did. </p><p>Any suggestions please? </p><p>Peter </p>


created: 2021-09-18T11:34:11-07:00
updated: 2021-09-18T11:34:11-07:00
title: Firefox sync efface les données enregistrées dans le navigateur
tags: mac-os;desktop;sync;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: pattachon
content:
<p>Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la synchronisation s'est faite avec le mac, j'ai perdu tous mes identifiants aussi  sur Firefox browser - bizarement quelques jours plus tard alors que la synchronisation se faisait bien entre temps pour l'historique . J'ai arrêté Firefox Sync et j'ai pu récupérer une sauvegarde de mon profil. Sauf que quand je synchronise à nouveau, mes identifiants disparaissent ! Faut-il que je crée un nouveau compte ? Merci par avance pour vos réponses. C'est très ennuyeux. Je n'utilise pas d'autre navigateur/gestionnaire et tous mes mots de passe sont là. </p>


created: 2021-09-18T11:33:24-07:00
updated: 2021-09-18T13:13:38-07:00
title: Blacked out letters on Firefox Bookmarks Toolbar and Window tabs
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444414;1444427;
creator: dtowson
content:
<p>Sometimes (not always!), the entries on my bookmarks toolbar appear with the lower case a's blacked out, and the leading edge of lower case e's as well. Nowhere else on the page does this happen. Anyone else ever seen this? Is there a fix? Thanks </p>


created: 2021-09-18T10:59:57-07:00
updated: 2021-09-18T14:48:10-07:00
title: Firefox preferences reverts to defaults even when i set them to something else.
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444431;1444446;
creator: CSBalachandran
content:
<p>Hi.  </p><p>Two things keep happening in the Firefox preferences menu on my MacBook Pro, Every couple of days or so. </p> <ol><li> The default  setting for <strong>Home &gt; Homepage and new windows</strong> reverts to <strong>Firefox home (default)</strong> even though I have set the URL to which i want FF to go when I launch it.  </li></ol> <ol><li> Likewise, I set the <strong>Default search engine</strong> to <strong>Google</strong>, but it (along with the above) defaults the <strong>Browser default</strong> (Yahoo!). I have to reset it + go to the <strong>Search Shortcuts</strong> list and remove the <strong>Browser default</strong>. </li></ol> <p>This started happening suddenly a few months ago. Finally, I got irritated enough to ask for help here.  </p><p>Thanks for your help. </p>


created: 2021-09-18T10:43:31-07:00
updated: 2021-09-18T15:19:01-07:00
tags: desktop;tips;windows-10;firefox-920;
product: firefox
topic: tips
locale: en-US
answers: 1444453;
creator: jbdastardly
title:
"never show toolbar" selected, Firefox still shows bookmarks toolbar when I bookmark a page. How to get rid of it?

content:
<p>Title pretty much says it all. I've got Firefox synced on two computers and it's only doing it on the one that just had FF installed two days ago. Very annoying. </p>


created: 2021-09-18T10:16:47-07:00
updated: 2021-09-18T13:23:09-07:00
title: PLEASE HELP
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444432;
creator: promo11
content:
<p>i DELETED THE NEW FIRE FOX AND IT ALSO TOOK MY 94 AND DELETE IT CAN YOU GET IT BACK FOR ME MY HEAVENS I HOPE SO IT HAS ALL MY INFORMATION AND YOUR NEW IS ALLFUL </p>


created: 2021-09-18T10:06:37-07:00
updated: 2021-09-18T14:33:16-07:00
title: image map works in Chrome, but not FireFox or Edge
tags: desktop;fix-problems;needsinfo;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444393;1444410;1444442;
creator: jrdiebel
content:
<p>I have an image map that works fine with Chrome. However it fails in Firefox and Edge. It behaves as if the image is bigger, and therefore all mappings are incorrect. Why would different browsers look at the same image, and behave differently? </p><p><a href="https://truthrightlydivided.ca/wp-content/uploads/2017/07/TwoRoadsLEB-responsive.html" rel="nofollow">https://truthrightlydivided.ca/wp-content/uploads/2017/07/TwoRoadsLEB-responsive.html</a> Hover should bring up any verse selected. </p>


created: 2021-09-18T09:56:13-07:00
updated: 2021-09-18T13:12:31-07:00
title: digitalo.de
tags: windows-7;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1444415;1444426;
creator: hesach
content:
<p>hello.  <a href="https://www.digitalo.de/" rel="nofollow">https://www.digitalo.de/</a>  changed their homepage and now login isnt possible anymore. some features work. thanks </p>


created: 2021-09-18T09:46:35-07:00
updated: 2021-09-18T15:15:19-07:00
title: Change the bookmark colors in FF92
tags: desktop;bookmarks;windows-10;
product: firefox
topic: bookmarks
locale: en-US
answers: 1444406;1444452;
creator: Norbert38
content:
<p>I have modified userChrome.css with  </p> <pre>#editBMPanel_folderMenuList {   /* Specify icon to override basic folder   */   list-style-image: url("chrome://browser/skin/places/bookmarksToolbar.svg") !important;    /* list-style-image: url("file:///E:/FireFox%20ESR/App/Firefox64/browser/bookmarksToolbar.svg")  */ }  /*  One line fix   This colours all bookmarks  Blue */   .bookmark-item[container], treechildren::-moz-tree-image(container) { fill: #3336ff !important; }  /* Make Shop folder Red */ toolbarbutton.bookmark-item[label="Shop"] &gt; .toolbarbutton-icon {   fill:   #e74c3c   !important; }</pre><br> <p>This colors all the bookmarks blue and changes the 'Shop' folder to red </p><p>I went into the omni.ja file and extracted bookmarksToolbar.svg and saved it in the above directory.  When I change the url to the file:  and comment out Chrome: then it loads the svg file but doesn't color it.  It stays gray. What is the difference? </p><p>thanks Norbert </p>


created: 2021-09-18T09:24:29-07:00
updated: 2021-09-18T12:44:54-07:00
title: Some little problem between Firefox and the keyboard
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444418;
creator: gbj.pascual
content:
<p>Hi ! I explain what happens : I run Firefox. The keyboard is operational. I leave FF open for a while, then go back to FF. The keyboard does not respond anymore, I must open another FF session to regain use of the keyboard.  </p><p>My system : Acer PC, Mageia 8 64b + Xfce, downloaded Firefox 92.0 (not RPM) </p><p>Thank you for your help ! </p>


created: 2021-09-18T09:12:06-07:00
updated: 2021-09-18T10:34:34-07:00
title: FireFox not opening
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444370;1444371;1444390;
creator: wp129
content:
<p>I haven't used my laptop in a while so when I booted up it had to get Win updates and FF updates, once done with those I tried to open FF but didn't get very far before I got a blank screen with this showing.... </p><p>XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 759, Column 13: </p><pre>           &lt;toolbarbutton id="UITourTooltipClose" class="close-icon" &lt;/pre&gt; <p>What this means is over my head....   help. </p><p>Thanks ahead of time..  :) </p><p>Win 10, Dell inspirion N5010 </p></pre>


created: 2021-09-18T08:33:10-07:00
updated: 2021-09-18T08:33:10-07:00
title: Opening once minimized?
tags: desktop;mac-os-x-1015;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: hagrove
content:
<p>once Firefox is minimized it will not open back up and when looking under "window" is says "problem loading page". I have to open a new window to get back to Firefox. </p>


created: 2021-09-18T08:23:31-07:00
updated: 2021-09-18T13:29:03-07:00
title: Some pages are not loading...
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1444365;1444378;1444392;1444411;1444416;1444433;
creator: marciano
content:
<p>I am writing here from Chrome browser because in <a href="http://accounts.firefox.com" rel="nofollow">accounts.firefox.com</a> I get "Cookies and local storage are required. Please enable... Try again". Cookies are already enabled, Manage Cookies shows a lot of them -some minutes old (I had deleted them in one of the attempts to fix the issue, also recent history and other privacy stuff). Some pages I access regularly remain blank. One of them displays its content for 1/2 second. Other shows me the login page but I cannot login. Other sites I can access to the main page but its links. About required "local storage" there's nothing about that under Settings search. FF 92.0 Ubuntu 20.04  I've been using Ubuntu/Firefox for 14 years. Thank you </p>


created: 2021-09-18T08:13:00-07:00
updated: 2021-09-18T15:28:31-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444419;1444439;1444455;
creator: sourabsrk
title:
Add microphone prompt not available in Google translate or on any website and cannot allow microphone even in Page Info

content:
<p>Basically whenever I click the microphone option in Google Translate it says <strong>"Voice Input isn't supported by my Browser"</strong> I have no idea why this is happening. I have tried every troubleshooting technique along with refreshed my Entire browser while I was about to uninstall and reinstall it. </p><p>I have also changed it from the Page Info page by clicking Ctrl + i and changing it from Permissions, didn't work. </p><p>Please help, Btw this is happening only in Google Translate, Google Search. And not in Google Meet or Youtube for some reason. </p>


created: 2021-09-18T07:35:08-07:00
updated: 2021-09-18T09:12:17-07:00
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444364;
creator: axel.furtenbach
title:
When I click on any type of element (such as text or video) a textmarker apears with the same color as the text.

content:
<p>It's really distracting and I'd like some help. Pretty sure it's a setting but might be a bug. </p>


created: 2021-09-18T07:11:24-07:00
updated: 2021-09-18T16:30:31-07:00
title: Tab crashing
tags: desktop;crashing;fix-problems;escalate;windows-10;bug_1;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444333;1444435;1444470;1444472;1444474;
creator: zarsss
content:
<p>Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started to crash all youtube tabs. Not even videos itself, but also <a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a> crashes. Any idea how could i find out, what the hell is going on? Microsoft edge is working fine with youtube. I have tried troubleshoot mode, same. Windows 10. </p><pre>What can possibly cause this? Thank you. </pre>


created: 2021-09-18T05:45:13-07:00
updated: 2021-09-18T05:54:12-07:00
title: Unable to get data backup after formatting and installing new firefox.
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1444323;
creator: gtulovers
content:
<p>I have synced my previous account on old Firefox. After which I have changed my hard disk and installed new system and Firefox. I have login to my account but my previous browsers bookmarks, password etc. data has been lost. What can I do. I don't have my previous hard disk with me.  </p><p>Please suggest some way to backup my data. </p>


created: 2021-09-18T05:17:46-07:00
updated: 2021-09-18T13:03:31-07:00
title: Cursor disappears in maps
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444420;1444422;1444423;
creator: roger.pettersson
content:
<p>When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible. Must be related to Firefox - works in Google Chrome Please fix or advise or I have to change webbrowser </p>


created: 2021-09-18T01:41:50-07:00
updated: 2021-09-18T01:41:50-07:00
title: how to set zoom level for individual pages (automatically)
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: doritos
content:
<p>So for extra security, I recently tried tweaking the about:config as suggested here: <a href="https://wiki.mozilla.org/Privacy/Privacy_Task_Force/firefox_about_config_privacy_tweeks" rel="nofollow">https://wiki.mozilla.org/Privacy/Privacy_Task_Force/firefox_about_config_privacy_tweeks</a>. </p><p>Everything turned out ok, except the automatic zoom level memory function for each web page switched off.  How do I switch it back on?  </p><p>Many thanks! </p>


created: 2021-09-18T01:07:27-07:00
updated: 2021-09-18T16:17:17-07:00
title: Firefox very slow to change web sites
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444309;1444443;1444467;
creator: johnoo
content:
<p>Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on Chrome/Edge But I like F.Fox Solution? </p>


created: 2021-09-17T23:02:33-07:00
updated: 2021-09-18T02:42:58-07:00
title: Annoying Ghostery Addon Stats Popup
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1444275;
creator: JoeJupa
content:
<p>Ghostery has started a totally annoying adblocking stats popup in the lower right corner of the screen.  A previous thread here stated, Contact the developers.  There is no way to do that that I could find.  For now I have deleted Ghostery and and am happy to leave it deleted.  But I would also be OK with having it back because I have an account. </p><p>Any ideas on this ? </p>


created: 2021-09-17T22:49:07-07:00
updated: 2021-09-17T22:49:07-07:00
title: YouTube Display Content Overlaps and Disordered
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: starship
content:
<p>The issue occurs after viewing a YouTube video in full screen and returning to the subscription home page. The top of the home page no longer appears at the top, it's missing and the script is displayed to the left of the monitor screen where it's partially blocked. The glitch is present on all subscription sites recently visited, not an isolated case. </p><p>Processor	Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz   3.60 GHz Installed RAM	16.0 GB (15.9 GB usable) System type	64-bit operating system, x64-based processor Pen and touch	No pen or touch input is available for this display </p><p>Edition	Windows 10 Pro Version	21H1 Installed on	‎12/‎16/‎2019 OS build	19043.1237 Experience	Windows Feature Experience Pack 120.2212.3740.0 </p><p>GTX 1070 GPU 8Gb </p><p>This issue is also present on my Thinkpad running Firefox 92.0 64. Different graphics system. </p><p>First image shows the displaced content, the next image, after pressing F11 to resolve, is the correct content. </p><p>Tried the suggested fixes to no avail, last try was a Firefox re-install which didn't fix the issue. This glitch was not present before the most recent Firefox update. </p><p>The work around is to press F11 to restore the display to its proper order. </p><p>Thanks for any help. </p>


created: 2021-09-17T22:38:44-07:00
updated: 2021-09-17T22:38:44-07:00
title: Distancia entre os itens nas pastas de favoritos
tags: desktop;bookmarks;windows-81;firefox-920;
product: firefox
topic: bookmarks
locale: pt-BR
creator: ezayan
content:
<p>Bom Dia, Gostaria de saber como eu diminuo a distancia entre os itens de uma pasta do menu de favoritos?  Na versão anterior os espaços eram menores, mais itens podiam ser visualizados de uma única vez. Nesta nova versão 92.0 os espaços ficaram muito grandes entre os itens. Parece que nas outras versão o espaço usado era de 1/8 agora o espaço é 1/6. Obrigado </p>


created: 2021-09-17T22:29:57-07:00
updated: 2021-09-17T23:11:14-07:00
title: Preferencias cookies bloqueadas
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: es
answers: 1444255;1444257;
creator: eduardojazza
content:
<p>¿Cómo puedo activar las cookies si se encuentra actuamente bloqueada la casilla? Ver foto adjunto. </p><p>Muchas gracias. </p>


created: 2021-09-17T22:24:22-07:00
updated: 2021-09-18T05:41:46-07:00
title: Updating
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444313;
creator: vetteman85
content:
<p>Anytime I try to update a Mozilla product. I get the attached error.  Anybody have any ideas? </p><p>Thanks </p>


created: 2021-09-17T22:13:10-07:00
updated: 2021-09-18T09:18:44-07:00
title: English language
tags: windows-7;desktop;other;spellchecker;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444315;1444367;
creator: gregorywarren
content:
<p>I was changing my language setting in Firefox (only) from English (US) to English (UK)(the only other option was English-Canada) as I am in Australia and we use the United Kingdom spelling anyway. Within Firefox itself (not emails or off site pages) it STILL insists that COLOUR is spelt wrong &amp; it allows me to spell NITE (not day) incorrectly. i have an Oxford dictionary in front of me &amp; can reference a WEBSTERS all day long.  There are many, many countries that have English as their primary language, Ghana is one &amp; some South Pacific Islands (now the French have buggered off) The Seychelles off Africa have English as their official language &amp; you can bet 'they' would have odd spellings. So no English (Australian) that's why the word Galah doesn't even get a look in. A Galah, by the way, is a VERY common Australian bird &amp; in anyone's language. I'm guessing there is NO American word for Cockatoo too.  I will have to look that up in my Funk &amp; Wagnalls. Funk &amp; Wagnalls was an American publisher known for its reference works, including A Standard Dictionary of the English Language, and the Funk &amp; Wagnalls Standard (reference Wikipedia). Well, well, not only Webster trying ton undermine (Bastardize) (its actually S not a Z) standard English but Fucken Wagnall was in on it too! </p><pre>Anneeeway just a heads up. using Firefox Browser (64-bit) on a Windows 7 Ultimate (Service Pack 1) I guess support for Win7 will be gone soon anyway Microsoft will see to that. </pre> <p>Looking for a suitable LINUX replacement. Thanks, bye. </p>


created: 2021-09-17T21:04:28-07:00
updated: 2021-09-18T05:55:44-07:00
title: Temporary WebExtension: after login firefox account. Got xmlhttp.status: 0
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444324;
creator: Duckmole
content:
<p>I am writing a WebExtension to communicate with a server using XMLHttpRequest.  </p><p>I load this WebExtension temporarily by about:debugging. It works well if I do not login into my Firefox account. It can get data from the server. </p><pre>But after logining into my account, it returns "xmlhttp.status: 0" immediately when I trying to do the same thing. </pre> <p>I removed all other add-ons and WebExtensions, But still I have this problem. </p><p>Any suggestions will be appreciated. </p>


created: 2021-09-17T18:34:08-07:00
updated: 2021-09-18T16:19:55-07:00
title: New Firefox Dilemma
tags: desktop;download-and-install_1;needsinfo;windows-10;
product: firefox
topic: download-and-install
locale: en-US
answers: 1444223;1444310;1444340;1444469;
creator: nipstoo
content:
<p>I received a message stating that my current "Firefox" needed to be updated to '64-Bit'. I updated and lost all of my favorite icons (25+). I also have to create an entire new account and password as I'm told the old is not correct, ! I'm not happy in losing all of my previous information &amp; email account on the older version that I've had for years!!!!!!! Can I retrieve, reload, etc....  </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-09-17T18:01:41-07:00
updated: 2021-09-17T20:08:29-07:00
title: When I firsr opne Firefox I get a message saying something like "We can't find that page."
tags: desktop;websites;windows-10;firefox-910;firefox-9101;
product: firefox
topic: websites
locale: en-US
answers: 1444228;1444231;1444232;
creator: john2621
content:
<p>When I first open Firefox I usually get a message that we cannot find that page. I have my start page set to Google. Then when I refresh the page it usually opens but sometimes I need to refresh more than once. Then after that I can surf normally. Does anyone know what causes that? Is it an issue with my ISP or my router or something else? I though it might be the New Tab Override extension, but disabling it won't solve the problem. I have a 100 Mbps cable connection. I do not notice the same problem with Chrome. </p>


created: 2021-09-17T17:06:46-07:00
updated: 2021-09-17T20:38:46-07:00
title: shortcuts on home page - cannot add
tags: windows-7;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444233;
creator: d_penny
content:
<p>I have ver 92 on a Win7 PC.  I cannot add web site short cuts to home page. None of the suggestions out on web help. </p><p>on the blank "tiles" on home page, there is the 3 dots, but no option to edit.  somehow I got one of these tiles filled out/in, but I cannot repeat it.  I believe I dragged from bookmarks, does not now. </p>


created: 2021-09-19T16:20:28-07:00
updated: 2021-09-19T16:20:28-07:00
tags: linux;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: chris416
title:
Firefox 92.0 breaks title bar and all windowing decorations (including focus and key input) running under fluxbox on Linux

content:
<p>Hello all. </p><p>I am reaching out since even the fix I had found recently to get v92 functioning again has ceased working. </p><p>Since the upgrade to the UI changes in v92, firefox is no longer displaying any of the native windowing toolbar or resizing decorations that are present by default in fluxbox.   </p><p>I had found a workaround when this new UI came out by manually copying in a userChrome.css and userContent.css files into my firefox profile folder.  This restored firefox's old/normal/default behavior of actually displaying the windowmanager titlebar and controls for the application-window so that I could select the window and drag it between my multiple desktops. (the files I sourced were found here: <a href="https://github.com/black7375/Firefox-UI-Fix" rel="nofollow">https://github.com/black7375/Firefox-UI-Fix</a> ) </p><p>Unfortunately though, it appears that even this fix has ceased functioning as I am now stuck with a firefox window that is literally stuck in place where it fires-up.  I am no longer able to bring focus to the application, so cannot type into the window.  A mouse select only partially selects the application as I am able to navigate mouse-controlled menuing, but am unable to type anything into the application.  I am also no longer able to grab the application window and resize it, move it, etc. </p><p>This is running on a NOC display with 6 screens, so it is quite critical to be able to grab and move individual windows between multiple screens. </p><p>I am a 20+ year user and evangelist for mozilla software and simply need firefox to behave and look like it did before these v92 "fixes" that jacked up the UI. </p>


created: 2021-09-19T15:36:18-07:00
updated: 2021-09-19T15:36:18-07:00
title: Form Autocomplete
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: j_j_cuk
content:
<p>I've recently switched from chrome to firefox. Autocomplete forms has never worked for me. Firefox is either not saving, or not loading form data - I click into a form field and it jsut doesn't have an option to fill from stored data. Honestly tempted to go back to chrome at this point. I've tried following steps in help articles, settings all look ok, it just doesn't work on virtually any website. Logins are generally ok, it's mainly things like address data, email address and so on. Same on mobile and on desktop. </p>


created: 2021-09-19T15:34:55-07:00
updated: 2021-09-19T16:27:04-07:00
title: Dementia
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: DGT0192
content:
<p>Hi Guys. I am an 81yo with mild dementia. I have 3 PC's / An old Dell laptop / A top of range Huawei laptop and an Optiplex desktop. I have a partner who has been totally blind since age 8 [Now 74] </p><p>Needless to say  -  I will need to "Look Out" for my partner when I am no longer here!   My idea is to set up 3 PC's  One for me / one for Janet and one JOINT [Gurrently used] - This (I think) will make it easy for her son/daughter to "Take up the Riens"  with bespoke "My Gov" and password manager/email addresses / accounts. </p><p>What do you guys think? </p><p>First thing first though; God knows what settings I've botched over the past few decades? I know the gmail settings [Gearwheel] are mainly concerned with "Searches"  -  No filter or unused gmails! So looks like I'll need to reset Firefox [On 3 machines?]  -  So be it!; I only have a couple of extensions and a "New Start" is needed. Trouble is - I will need a "Step by Step<em> instruction(s) as I'm not too Cognisent just now. </em> ANY help greatly appreciated.  My initial contact was with a nice young lady called Brienie [I think] </p><pre>                            Kind Regards  -  Denis </pre>


created: 2021-09-19T15:11:27-07:00
updated: 2021-09-19T16:38:44-07:00
title: Changes in Firefox from Version 86 to 90, 92
tags: desktop;download-and-install_1;windows-81;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1444724;
creator: RemySecor
content:
<p>Apologies for asking this here, but I've done the Google and can't find an answer. </p><p>Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.) </p><p>When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder.  Then I launch the new version with the -p option pointing to the new profile directory. </p><p>This has worked for decades. </p><p>But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing. </p><p>What is going on? Am I stuck on Firefox86 for the rest of the century? </p><p>And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer. </p><p>I simply want to know if there is a fix and, if so, what it is. </p>


created: 2021-09-19T14:31:01-07:00
updated: 2021-09-19T15:09:48-07:00
title: MY site not Working On Mozilla
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1444689;1444693;1444696;
creator: zs1558743
content:
<p>Hey there! my site is over all good i'm open  my site in mozilla but got Error by Mozilla blocked My site  Here's site Url &gt;  <a href="https://theminimilitiaapk.com/mini-militia-old-version/" rel="nofollow">https://theminimilitiaapk.com/mini-militia-old-version/</a> Any Solution or please Guide me </p>


created: 2021-09-19T13:55:28-07:00
updated: 2021-09-19T15:08:08-07:00
title: Firefox Broswer deletes slashes before the word "wright" and "~wright" in URL addresses.
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1444694;
creator: martenkimble
content:
<p>My Firefox Web Browser automatically, and unstoppably removes / before the word "wright" in URLs, leaving me unable to access any sites where the URL contains "/wright" or "/~wright". Is there any obvious reason why it is doing this? Can I work around this somehow? The site I am trying to access is <a href="http://www.astro.ucla.edu/~wright/CosmoCalc.html" rel="nofollow">http://www.astro.ucla.edu/~wright/CosmoCalc.html</a> . </p>


created: 2021-09-19T13:13:14-07:00
updated: 2021-09-19T15:10:23-07:00
tags: windows-7;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444697;
creator: jabowles50
title:
PLESE how do i remove out dated used up gift cards as i have rreached the limit and must make room for new ones?

content:
<p>please help me help you make money by deleting an old gift card in the place where i purchase coins PLEASE </p>


created: 2021-09-19T12:56:26-07:00
updated: 2021-09-19T16:50:16-07:00
title: Firefox not loading Facebook images
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444698;1444718;1444720;1444729;
creator: lkutchermusic
content:
<p>Hello, I am at a loss to trying to fix a problem after extensive troubleshooting. When I am on Facebook for about five minutes, Firefox stops loading most images. This only occurs with Firefox, not Safari or Chrome. And it only occurs with Facebook and Instagram, which is owned  and run by Facebook. I have to restart Firefox to get images back and then after five minutes or so, it happens again every time. Can anyone help? This is driving me crazy! </p><p>Thank you </p>


created: 2021-09-19T12:45:38-07:00
updated: 2021-09-19T15:13:16-07:00
title: Been trying to make Firefox my Default Browser, but some sites just don't work...
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444699;
creator: break_dance-22
content:
<p>About a year ago, I tried switching from Chrome to use Firefox as my primary browser. I love many of the built in privacy features and Facebook Container, etc. But as I've been using Firefox, I've discovered sometimes things just stop working with no indication or errors explaining why. </p><p>Maybe SOLVED: I finished typing out this whole post and discovered the uBlock Origin extension is probably what has been causing all of this. </p><p>First I remember encountering oddities was with Gmail. My email was up, but refused to load messages. It seemed to think it couldn't connect to the server or something and just kept retrying ever 5 minutes. I thought my internet was out, but then discovered other sites worked, and Gmail worked fine in Chrome. Since then I've encountered numerous times where sites just don't work or don't respond in Firefox, and I have no idea why. Sometimes restarting the browser helps, but sometimes I close out of Firefox and can't launch it again because the system says it's still running. </p><p>Many times the only fix is to just use a different browser. </p><p>Just yesterday I ran into issues navigating FAFSA or Federal Student Aid (FSA) on <a href="https://studentaid.gov" rel="nofollow">https://studentaid.gov</a> The site loads up and logging in to complete the FSA application works, but I can't click on any of the links in the dropdown menus across the top and those same links down at the bottom of the page don't work either. They just don't respond. If I open the site in Chrome, they work fine. The only button along the top that works in Firefox is the FSA Title that returns to the home page. The links down in the middle of the page seem to work as well, but the top and bottom navigation just don't respond. Well, they don't respond to left clicks. Hovering the mouse shoes the URL they point to, and I can right click on them. I just tried testing right clicking and using "Copy Link" to copy and paste the address and Firefox goes to the pages directly just fine. This one for example: <a href="https://studentaid.gov/understand-aid/types" rel="nofollow">https://studentaid.gov/understand-aid/types</a> But even on that page the links in the dropdown menus up top and the site navigation at the bottom still don't work. </p><p>While searching for help just now, I discovered Breakages due to Tracking Protection: <a href="https://support.mozilla.org/en-US/kb/report-breakage-due-blocking" rel="nofollow">https://support.mozilla.org/en-US/kb/report-breakage-due-blocking</a> So I tried that, but that didn't fix the site. </p><p>Again, this isn't the only site I've encountered this issue, it happens all the time. Today when I encountered issues in my college's online bookstore I finally came to the conclusion that this happens often enough that I can't use Firefox as my default browser. The thought of having to abandon Firefox is extremely upsetting to me, so I'm reaching out to see if we can fix it before I have to swap back to Chrome. </p><p>Attached is a screenshot of my college online bookstore. After logging in, I should be able to search for my course materials through a series of filter selections based on the term, program, and course ID. But no matter how vigorously I click on the summer or fall term options, they just don't register that I'm clicking or selecting them. </p><p>What information can I provide to help you test this? I've also included screen shots of my Extensions... and that led to the discovery that uBlock Origin might be the culprit for all of this. ugh... Well, I guess I'll upload in case this helps anyone else. </p><p>Thank you. </p>


created: 2021-09-19T11:41:07-07:00
updated: 2021-09-19T15:09:20-07:00
title: Secure Connection Failed
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1444662;1444670;1444695;
creator: colelinn
content:
<p>I have been accessing my school email for weeks on this computer on Firefox, and all of a sudden I get this error for the last few days. I don't know why? </p><p>Website: <a href="https://mail.student.egcc.edu/" rel="nofollow">https://mail.student.egcc.edu/</a> </p>


created: 2021-09-19T10:05:52-07:00
updated: 2021-09-19T16:26:39-07:00
title: Certain bookmarks don't open after 92.0 (64 bit) update
tags: desktop;bookmarks;pdf;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1444700;1444701;1444712;1444721;
creator: zx9r170
content:
<p>I'm using Firefox version 92.0 (64 bit) on an HP 350 G1 notebook running Windows 10. </p><p>It seemed that it was after the 92.0 (64 bit) update that I cannot open bookmarks that are PDFs. The correct URL is present, but nothing loads, it's just a blank black page. I have tried turning off the add-ons and refreshing the page, closing and reopening Firefox with the add-ons manually turned off, restarting Firefox with the add-ons disabled, and restarting in safe mode. All of the attempts were performed without any positive results. </p><p>I can copy the URL on Firefox and paste it in Edge, and it opens the correct page. I installed Chrome against my better judgment and pasted the URL, and the correct page opens again. I can copy the URL in either Edge or Chrome, paste it on Firefox, and the same results occur as if I clicked on the link in my bookmarks on Firefox. I can click on the bookmark from either the home page or a page that's already opened, and nothing happens. The URL doesn't change on the existing page, and on the home page, "Search with DuckDuckGo or enter address" in the UL space does not change to the URL that I'm trying to open. Is there something I'm missing? </p><p>This is one of the URLs that I am trying to open if you want to try it yourself on Firefox: <a href="https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf" rel="nofollow">https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf</a> </p><p>I only ever use Edge when I'm having an issue with Firefox, (usually it's when I'm trying to log on to an account or something and I can't, then I realize that it may be one of my add-ons preventing it. I then disable them one by one until I'm able to achieve what I want. </p><p>I don't want to have to switch back and forth between Firefox and Edge just to view three PDFs, so if someone knows what could be the resolution to this, I would appreciate it greatly. </p>


created: 2021-09-19T09:50:57-07:00
updated: 2021-09-19T15:19:25-07:00
title: firefox vpn
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444702;
creator: ppitard
content:
<p>my firefox vpn tells me I need to update.  When I click update firefox cannot connect to accounts so I can update.  Then firefox will not open to my home page. </p>


created: 2021-09-19T09:44:28-07:00
updated: 2021-09-19T09:44:28-07:00
title: Does add-ons container work on apple m1 chip?
tags: desktop;
product: firefox
topic: install-and-manage-add-ons
locale: en-US
creator: webppl1
content:
<p>Does add-ons container work on apple m1 chip? Please help to find answer. Because of it depends what to buy. New Macbook or Windows laptop </p>


created: 2021-09-19T08:57:03-07:00
updated: 2021-09-19T08:57:03-07:00
title: Firefox Color
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: stefanobianque
content:
<p>I'm about to lose it and uninstall this browser for good. Once again, I've been thrown a disgusting color palette and design down on my throat with no choice to change it with the latest update. Firefox Color doesn't work anymore. Any tips on how to change the browser colors and keep it that way? No I don't want any themes, I want my own colors. </p>


created: 2021-09-19T08:36:03-07:00
updated: 2021-09-19T09:57:13-07:00
title: SEC_ERROR_REVOKED_CERTIFICATE
tags: desktop;tips;windows-10;firefox-920;
product: firefox
topic: tips
locale: it
answers: 1444639;
creator: com.pere
content:
<p>Mi è apparsa la scermata qui sotto allegata. </p><p>Questa viene preceduta da una in cui parrebbe esserci la possibilità di accedere ad un controllo avanzato, ma dura una frazione di secondo e non si riesce ad usarla. </p><p>Nella Vostra pagina di supporto "Connessione sicura non riuscita" non è menzionato questo specifico errore; e, peraltro, non vengono illustrate soluzioni. </p><p>Come si fa ad aggirare questo blocco? </p>


created: 2021-09-19T08:31:06-07:00
updated: 2021-09-19T08:31:06-07:00
title: I cannot add a secondary email address.
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: gaara19
content:
<p>I am trying to change my e-mail address by following the steps provided in here. According to the support pages, in order to do that I need to add a secondary e-mail address and then make it primary. </p><p>Until there everything's clear. My issue, though, comes precisely when I try to add that information. The system <strong>doesn't recognize the new address</strong>. Instead, a message appears saying "<strong>Account already exists</strong>", when that's not possible, since I never delivered it or linked it with Firefox before, nor even I have received or accepted any validation through the said e-mail. I'm guessing that <strong>Mozilla ain't grasping that the address really belongs to another e-mail client</strong>. </p><p>Illustration: Let's say my current address is &lt;<strong>example100@outlook.com</strong>&gt; When I try to add the following secondary address &lt;<strong>example100@protonmail.com</strong>&gt;, the aforementioned message will prompt. </p><p>Why? What's going on? Is there any solution available? Thank you beforehand, I can't wait to hear from somebody with a remedy. </p>


created: 2021-09-19T08:21:02-07:00
updated: 2021-09-19T09:11:31-07:00
title: "Word Count" add-on notifications not working (and I only see exemption setting for websites)
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1444628;1444631;1444632;
creator: KDintheValley
content:
<p>I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text. </p><p><strong>Here is my problem: </strong> When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it. </p><p><strong>So far I have</strong>: </p><p>-disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version. </p><p><strong>Also:</strong> I don't have any other add-ons. </p><p>Can you help me? Thanks! </p><p>kd </p>


created: 2021-09-19T07:57:25-07:00
updated: 2021-09-19T07:57:25-07:00
title: Video speed control not working - Ubuntu
tags: linux;desktop;beta;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: KislitsynS
content:
<p>Hi! I use Firefox on Ubuntu 20.04.3.  I tried to speed up video on Sharepoint. Right click -&gt; speed -&gt; 2.0 and nothing happend. When I right click -&gt; speed again, I saw that speed still 1.0. Then I went to google, found that Sharepoint allow speed up videos only in HTML5 player. Then I knew that to do that in Firefox I should disable Hardware acceleration, so I did it, but it didn't help.  OpenH264 Video Codec provided by Cisco add-on is activate. </p><p>Then I decided that's Ubuntu. I install ubuntu-restricted-extras, ffmpeg packages (to support h.264 video), restarted, but again that didn't work.  </p><p><a href="http://youtube.com/html5" rel="nofollow">youtube.com/html5</a> saying that everything fine. </p>


created: 2021-09-19T07:24:16-07:00
updated: 2021-09-19T07:24:16-07:00
title: Javascript embedBoard for Pinterest is not working
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: ccp.joyce
content:
<p>Hi guys, </p><p>I wanted to include Pinterest walls into my Forum and the only browser where they are not shown is Firefox. The add works fine in Opera &amp; Safari.  My javascript.enabled is "true", but maybe it's another Javascript setting that needs to be true too?  </p><p>The code is like this:  &lt;a data-pin-do="embedBoard" data-pin-lang="de" data-pin-board-width="900" data-pin-scale-height="400" data-pin-scale-width="450" href="<a href="https://www.pinterest.de/amazed130610/rayna/" rel="nofollow">https://www.pinterest.de/amazed130610/rayna/</a>"&gt;&lt;/a&gt; &lt;script async defer src="//<a href="http://assets.pinterest.com/js/pinit.js" rel="nofollow">assets.pinterest.com/js/pinit.js</a>"&gt;&lt;/script&gt; </p><p>Does anyone know what to do? </p><p>Thanks a lot! </p><p>Joyce </p>


created: 2021-09-19T07:19:38-07:00
updated: 2021-09-19T07:19:38-07:00
title: Color of drop down menus.
tags: desktop;tips;windows-10;firefox-910;
product: firefox
topic: tips
locale: en-US
creator: edbrach
content:
<p>The new Firefox update changed the color of my FF drop down menus from dark to white which I very strongly dislike. Is there a way to change it back to dark? Thanks for help. </p>


created: 2021-09-19T06:30:12-07:00
updated: 2021-09-19T08:10:50-07:00
title: reset défault browser
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444614;
creator: nschreiber
content:
<p>Hello, I am using Firefox 92.0 (64 bits) with windows 10. For some time now I have been regularly annoyed by the default reset of my browser in favor of Edge. A notification said, "An app has caused a problem with your default browser setting, so Microsoft Edge has been reset."  Do you know this problem? Is there a solution? Thank you Nathalie </p>


created: 2021-09-19T06:17:10-07:00
updated: 2021-09-19T08:12:00-07:00
title: Secure Connection Failed Error
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1444615;
creator: apkkiss.com
content:
<p>I'm using Mozilla Firefox browser and whenever I open my website <a href="https://apkkiss.com" rel="nofollow">https://apkkiss.com</a>, it gives me an error, Secure Connection Failed. Please guide me what's the issue and how can I fix it? </p><p>Screenshot is attached. </p><p>Thank you </p>


created: 2021-09-19T06:14:19-07:00
updated: 2021-09-19T08:13:38-07:00
title: Cannot access Gmail account
tags: desktop;other;windows-10;gmail;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444617;
creator: perfectpat52
content:
<p>I purchased a new computer and downloaded Firefox to the new computer.  While going through my bookmarks, I tried to log into my Gmail account and it would ask me to "Add Gmail to your Google Account".  What is odd is I just tried accessing my Gmail account from my old computer using Firefox and I was able to access my mail.  I have looked through all the Firefox settings on both computers and cannot find any differences.  Looking through other posts about this issue, I've tried the safe mode and disabled add blocker without satisfactory results.  I find no need to clear the cache because the computer is a day old. </p>


created: 2021-09-19T05:27:30-07:00
updated: 2021-09-19T05:27:30-07:00
title: hide tab bar
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: leeohlburg
content:
<p>Help!! How do I hide the tab bar in version 92? </p><p>I put off updating to version 92 because I knew what would happen: I'd have to jump through hoops to hide the tab bar again.  I NEVER use tabs. I have a wide screen monitor and I prefer opening new windows to using tabs.  In that way I can look at 2 or more pages at the same time. </p>


created: 2021-09-19T05:16:42-07:00
updated: 2021-09-19T14:06:43-07:00
title: pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1444619;1444629;1444672;
creator: iethomas
content:
<p>I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now: </p><p>PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed  to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla. </p><p>Looking forward Ingrid </p>


created: 2021-09-19T04:58:29-07:00
updated: 2021-09-19T16:18:54-07:00
title: Is there an add-on or that restores functionality that updates have removed?
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444593;1444681;1444705;1444708;1444719;
creator: Gremlin.Bitten
content:
<p>One reason why I liked Firefox so much were two tools in particular that have been inexplicably <em>REMOVED</em> by recent updates, <strong>View This Image (or Picture)</strong> and <strong>View Page Info</strong>. Now Firefox is just like everybody else and their brothers. I was wondering if there is an add-on or extension that addresses this deficiency. </p><p>I just noticed: Firefox no longer shows installed add-ons and extensions. WTF??? </p>


created: 2021-09-19T04:42:01-07:00
updated: 2021-09-19T14:15:52-07:00
title: Firefox stops responding immediately on open.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444589;1444599;1444602;1444603;1444604;1444613;1444676;
creator: casper6
content:
<p>Hi, firefox was fine yesterday however now today it stops responding as soon as I open it. </p><p>I'm not even able to press restore session or anything, don't have time for it. </p>


created: 2021-09-19T03:26:52-07:00
updated: 2021-09-19T03:26:52-07:00
title: Firefox proton active tab indicator
tags: desktop;beta;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: sagnikadhikary15
content:
<p>I want to modify the current proton interface. Is there any css code which I can use to restore the active tab indicator similar to firefox 88 on the titlebar. The images show how it was in photon and how i want it in proton </p>


created: 2021-09-19T03:23:00-07:00
updated: 2021-09-19T08:18:52-07:00
title: Youtube'da bir video açılmıyor.
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: tr
answers: 1444620;
creator: enes.veli
content:
<p>Youtube'a firefox ve dizüstü bilgisayar ile yüklediğim bir videoyu (<a href="https://www.youtube.com/watch?v=UjBPRnsbMBc" rel="nofollow">https://www.youtube.com/watch?v=UjBPRnsbMBc</a>) firefox açmıyor. Chrome'dan, başka cihazdan veya sorun giderme modunda açabiliyorum. Sebebi ve çözümü ne olabilir? </p>


created: 2021-09-19T01:35:00-07:00
updated: 2021-09-19T04:07:58-07:00
title: How to turn off Secure connection failed and site blocked by firefox
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444580;
creator: Thunderbolt1
content:
<p>Firefox has been blocking more and more websites that play music or video lately. These are clearly secure. I see the "connection not secure" notice because there is supposedly a problem with the certificate. All the help tutorials from Mozilla do not work. For example, I can't listen to internet radio (example: <a href="http://radio.orange.com/radios/helpmechill" rel="nofollow">http://radio.orange.com/radios/helpmechill</a>). Have Windows 10, I clear the cache regularly, it is also not a problem with external security program like ESET etc.. Suggested solutions do not work, I have no option to turn off the security blocking temporarily etc. </p>


created: 2021-09-19T01:28:44-07:00
updated: 2021-09-19T01:28:44-07:00
title: Cannot change mp3 file properties anymore after upgrading to Firefox 92
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: abiwerf
content:
<p>After upgrading to Firefox 92, there are certain mp3 download files I can't change the properties on, and so can't import them to, for example, iTunes. Before I upgraded, I didn't have this problem. </p>


created: 2021-09-19T00:59:40-07:00
updated: 2021-09-19T00:59:40-07:00
title: Firefox continues to be slow loading, even on new, clean, fresh install
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: dyrelogan
content:
<p>I have Windows 11 IE with all available updates as of late. Chrome works like a charm. Faster than ever, actually. However, I missed Firefox and it has all my settings the way I like and doesn't have the annoying download feature than Chrome has where it leaves little files along with the download cluttered all over your desktop. </p><p>I have had Firefox deleted from my system for months now and have been using Chrome as my daily browser. I wanted to give Firefox a chance again, seeing as I have Windows 11 IE installed, and figuring that maybe there was a Windows 10 Pro bug that was causing the slowness within Firefox, but no, it is definitely Firefox. I even installed Firefox on my M1 Macbook Pro and immediately deleted it as it was using a TON of resources and slowing down my machine. </p><p>Can ANYONE please help me in finding out what is wrong with Firefox to make it so very slow in loading for the first time upon firing up my machine. It somewhat loads ok after it's been closed and loaded again a while later, but this waiting forever for it to load on startup is absolutely ridiculous. </p><p>For the record, I don't know how to use the about:help stuff, so if you are going to suggest something, then please be very specific as I have not really dabbled in that so know next to nothing about that feature. Appreciate it. </p>


created: 2021-09-18T21:11:54-07:00
updated: 2021-09-18T21:36:46-07:00
title: What is "firefox for Acer"; please don't answer "I assumer..."
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: en-US
answers: 1444516;
creator: dumpsterdan
content:
<p>Firefox will not update, but continuaaly load unstoppable popups suggesting I download and install a new copy.   This is "Firefox for Acer".  One other question about this was answered "I assume that you can ask this at the Acer support forum as they should know this best."  wgich means, I suppose, that the responder doesn't knowm but likes answering questions. </p><p>Does anyone know?  Is this why Firefox fails to update?  Will re-installing eliminate the problem?  Is there any way to stop the popups? </p>


created: 2021-09-18T20:56:51-07:00
updated: 2021-09-18T20:56:51-07:00
title: Issues with microphone access during Jitsi Meet call.
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: firefox1546
content:
<p>I set up a Jitsi Meet server, and when starting a call, it asks for permission to use my Blu Snowball microphone. </p><p>I click yes, and it says microphone permission allowed, but Jitsi never gets access to it. </p><p>I believe this is an issue related to Firefox because I've tried multiple other browsers and it seems to just be Firefox that this issue happens with. Every other browser lets Jitsi Meet use my microphone just fine. </p><p>Please let me know if you have a solution to this or have also experienced it! </p><p>Thank you, Cross </p>


created: 2021-09-18T19:23:58-07:00
updated: 2021-09-18T22:00:10-07:00
title: Bookmarks!
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444508;1444524;
creator: odonovanse
content:
<p>What the living H.. happened to my bookmarks?????  Version 92.0 installed and NOW ALL MY BOOKMARKS .. .YEAR SO PROFESSIONAL BOOKMARKS are GONE.  I tried to restore from an older version and got the message that they were corrupted, unusable. GONE.  Someone needs to fix this like yesterday.   </p><p>A very, very, very unhappy user. </p>


created: 2021-09-18T19:13:43-07:00
updated: 2021-09-19T12:19:35-07:00
title: Cached web content grows in size when computer turned off
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444507;1444515;1444521;1444522;1444610;1444661;
creator: lee37
content:
<p>Before I close the Firefox browser i go to Settings&gt;Clear Data&gt; Cookies &amp; Site Data&gt;Cached Web Content. I clear all and the Cached Web Content is lowered to 45kb. History is deleted. There is nothing in Manage Data or Manage Exceptions. The computer is turned off. A day later the computer is turned on and Cached Web Content is 2Mb. </p><p>Windows Defender anti-virus malware scan and full scan have been run. The computer is up to date, Win 10 Home, version 21H1, OS build 19043.1237. </p><p>Any idea what is causing Cached Web Content to grow from 45kb to 2 Mb when the computer is turned off? </p>


created: 2021-09-18T18:57:31-07:00
updated: 2021-09-18T19:58:28-07:00
title: How do I add extensions up there?
tags: desktop;beta;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1444506;
creator: BrajBliss
content:
<p>I am trying to add a new extension but it does not add it to the bar's right side with others. There is no direct option to do that. How do I add redux to that place? </p>


created: 2021-09-18T18:49:54-07:00
updated: 2021-09-19T09:30:10-07:00
title: Firefox address bar under remote control. No solution found in community or on web yet.
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444504;1444512;1444514;1444518;1444529;1444633;
creator: photonic
content:
<p>Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many people seem to be having. There are a few answers, but almost all of them use very technical terms that are way above my head and not defined. None of them provide a sequence of steps to fix the problem that a browser novice might be able to follow. Surely there must be a way to fix this or to explain to frustrated users why it is there and not removable. None of my other Firefox browsers have this on other machines. </p><p>Is there a series of steps to solve the problem? That would be so helpful especially without undefined terms. Thanks so much. This type of answer will help so many frustrated users (me included of course) :) </p>


created: 2021-09-18T17:22:31-07:00
updated: 2021-09-18T17:22:31-07:00
title: Plataforma rakuten viki
tags: desktop;other;
product: firefox
topic: other
locale: pt-BR
creator: 2048sap
content:
<p>Eu não estou conseguindo assistir o rakuten viki. Está com problemas de sincronização de vídeo e áudio. </p>


created: 2021-09-20T16:48:30-07:00
updated: 2021-09-20T16:48:30-07:00
title: Deleting item in dropdown window.
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
creator: CiaoBella1
content:
<p>I have tried a hundred times and this method does NOT work. </p><p>open search. use down arrow highlight item press delete </p><p>Why is this so difficult? </p><p>Thank you. </p>


created: 2021-09-20T16:23:04-07:00
updated: 2021-09-20T16:23:04-07:00
title: Text not shown in certain selecton boxes and input boxes
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: bafunk35
content:
<p>My search text will not be visible on some websites, selection boxes like drop downs are blank, and some popups have missing text. All of these issues can be highlighted to see the text it is just a pain to do and sometimes impossible on certain sites. </p>


created: 2021-09-20T16:01:53-07:00
updated: 2021-09-20T16:01:53-07:00
title: allow popup
tags: linux;desktop;other;firefox-700;
product: firefox
topic: other
locale: en-US
creator: cal.lidderdale+sync
content:
<p>Fedora 33, Firefox all  The web page wants permission to know my location and popups a yes/no box.  I click on Yes expecting the box to do it's thing and go away.  It doesn't, it remains and covers everything below it and locks the page. </p><p>And the problem is getting old ... </p>


created: 2021-09-20T15:49:46-07:00
updated: 2021-09-20T15:56:51-07:00
title: got a note that satd i need t delete credit cards to many
tags: windows-7;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445044;1445045;
creator: jabowles50
content:
<p>PLEASE PLEASE HELP ME  how do i delete my credit, debit, gift cards from where they are so i may add a fresh one </p>


created: 2021-09-20T15:19:44-07:00
updated: 2021-09-20T15:19:44-07:00
title: Cambié la constraseña de mi cuenta y ya no me deja recuperar mis datos
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: es
creator: Saitam
content:
<p>Hola </p><p>Restauré Windows 10 porque me andaba muy mal Firefox y Windows </p><p>Cuando quise iniciar nuevamente con mi cuenta no me tomaba la contraseña cuando era la misma que había puesto hace unas semanas antes </p><p>Para iniciar tuve que crear una nueva contraseña pero ahora no me restaura nada de mi sesión anterior. Ni marcadores, ni historial, ni contraseñas, ni nada. </p><p>Si alguien tiene alguna forma de resuperar esos datos por favor que me ayude </p><p>Gracias </p>


created: 2021-09-20T14:36:30-07:00
updated: 2021-09-20T14:36:30-07:00
title: Secure Connection Failed
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
creator: leon_brathwaite
content:
<p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.cvent.com" rel="nofollow">www.cvent.com</a>. PR_END_OF_FILE_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre>


created: 2021-09-20T14:13:13-07:00
updated: 2021-09-20T14:13:13-07:00
title: bookmarks toolbar reduce horizontal icon spacing
tags: windows-7;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: lightwing
content:
<p>For anyone who wishes to reduce horizontal spacing between bookmark icons in the horizontal Bookmarks Toolbar across the top of Firefox window (under the address bar), here is the code to add to userChrome.css: </p><p>/* Bookmarks Toolbar icon horizontal spacing */ </p><p>toolbarbutton.bookmark-item:not(.subviewbutton) { </p><pre>   padding: var(--bookmark-block-padding) 3px !important; </pre> <p>} </p><p>The default value is 4px. I changed it to 3px. You can change this number as you like.  </p><p>Remember to save the css file, close and then re-open the browser to view the update. </p><p>There is also a way to play with this live if you access the Browser Toolbox: <a href="https://developer.mozilla.org/en-US/docs/Tools/Browser_Toolbox" rel="nofollow">https://developer.mozilla.org/en-US/docs/Tools/Browser_Toolbox</a>  and access userChrome.css: <a href="https://developer.mozilla.org/en-US/docs/Tools/Style_Editor" rel="nofollow">https://developer.mozilla.org/en-US/docs/Tools/Style_Editor</a> </p><p>Hope this saves someone the hours I spent finding this solution. Cheers! </p>


created: 2021-09-20T14:04:22-07:00
updated: 2021-09-20T14:07:39-07:00
title: Unable to delete "import bookmarks" tab
tags: linux;desktop;beta;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1445014;
creator: rdoucet1
content:
<p>I recently installed Firefox Developer Edition on a Debian system.  I synced my existing profile.  There is currently an "import bookmarks" tab displayed that I am unable to delete.  I see other existing questions asking and answering this problem, however, I do not have the "customization" option recommended. </p>


created: 2021-09-20T13:51:44-07:00
updated: 2021-09-20T13:51:44-07:00
title: blocco firefox
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: it
creator: effegorgi
content:
<p>dall'ultimo aggiornamento (92) firefox  improvvisamente si blocca e sono costretto a spegnere violentemente il computer </p><p>ho seguito le indicazioni dell'help ma senza risultati positivi grazie </p>


created: 2021-09-20T13:32:15-07:00
updated: 2021-09-20T14:25:25-07:00
title: chosen primary password not working anymore...
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445019;1445022;
creator: eran1
content:
<p>A week ago I started using a primary password for FF. I learned it by heart, also copied it to my iPhone in a safe notation (I have access to the notation using my finger print). It worked just fine for the first days. Today I tried to use the primary password again, in order to enter a website, but somehow FF denies me entrance, again and again. No spelling issues or missing characters, because I copy the primary password from my iPhone notation and paste it into the primary password field on my Mac. In FF Lockwise (on my iPhone) I can also still see my primary FF password, which is exactly the same. Typing it down character by character doesn’t solve the problem, nor does restarting FF. Caps lock is off. No issues with my keyboard. In my privacy and security setting I cannot to stop FF from asking my primary password, because (of course also there) it won’t recognize the primary password I enter... </p><p>There is no one who knows about my primary password nor has anyone access to my computer or iPhone. So there is no way I could explain somebody to have been able to change my primary password. Could anybody please explain to me what might be going on? Did other people experience the same issue? What steps should I take to try to solve it? </p><p>And I surely wish not to need to reset my primary password, because I will lose all my saved passwords from FF... Happily I still have access to FF Lockwise on my iPhone (using my finger print). So I could still copy each password and save it somewhere else. But that would mean quite a lot of work. Besides of that I don’t trust it to work better next time I set up a primary FF password… </p><p>I hope I explained my problem well enough. Thanks in advance for trying to help me out! </p>


created: 2021-09-20T13:08:45-07:00
updated: 2021-09-20T13:08:45-07:00
title: All Bookmarks Gone and Can't be Recovered
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: lornaraedaniel
content:
<p>Hi There </p><p>I think my Firefox upgraded and now all my bookmarks have disappeared. I tried to restore them but I keep on gettina  message saying "unable to process backup file".  </p><p>Please help. </p>


created: 2021-09-20T12:36:59-07:00
updated: 2021-09-20T14:39:11-07:00
title: Firefox browser has now become practically unusable
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
answers: 1445004;1445011;1445023;
creator: francis.beardsell
content:
<p>I generally have loads of tabs open, and until recently this wasn’t an issue (perhaps until last upgrade?), but now, I can hardly move between tabs, the drop down list showing tab selection doesn’t work, nor does the left/right arrows. When I delete a tab, it leaves a ‘space’ where the tab was, only ‘back filling’ after I’ve opened up another tab to full screen mode and then minimised it again, at which point it goes to the very left-most tab and the only way I can get to tabs further down the list, is by deleting them in the manner described. I’ve actually got 2 laptops (Win 7 &amp; 8.1), and it’s now happening on both of them. This might have something to do with memory management/the computer’s page file, but as things stand, I’m SERIOUSLY going to be switching to another browser - despite sticking with Firefox for many-a-year. BTW, I’m actually writing this on my phone, as I couldn’t now do it on either of my laptops (hence I’m currently unable to attach anything/provide screen grabs etc. I guess the only way to ‘clear’ this issue, would be to either close/restart Firefox or my laptop - neither of which I really want to do. Is there a way that I can use an earlier version of the browser and prevent it automatically updating? Yours, a now very frustrated longtime user, </p><p>Francis Beardsell </p>


created: 2021-09-20T12:33:11-07:00
updated: 2021-09-20T12:51:29-07:00
title: Add my Firefox set up to new computer
tags: mac-os;desktop;sync;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1444994;
creator: netliving
content:
<p>My iMac died. I downloaded Firefox onto my replacement iMac and signed into Firefox Sync hoping all my Plug Ins and Bookmarks would propagate onto my ne iMac but they did not. I keep getting a message from Firefox to complete Firefox Sync by adding another device. I just want the set up from the Firefox set up on my iMac that died. Is there any way to recover my old Firefox info onto my new iMac? </p>


created: 2021-09-20T12:10:25-07:00
updated: 2021-09-20T12:59:19-07:00
title: Antivirus detected a trojan
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444996;1445001;
creator: pawarkartik0
content:
<p>My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files. </p><p>Trojan description: JS:Trojan.Cryxos.6249 </p><p>Location: firefox/profiles../cache2/entries.. </p><p>It was automatically deleted. No idea for how long its been there. could it have have done some damage unknown to my Antivirus ? How dangerous is it?  Are there any further steps to take ? </p>


created: 2021-09-20T11:33:02-07:00
updated: 2021-09-20T11:39:44-07:00
title: VCRUNTIME140_1.dll was not found.
tags: mac-os;desktop;download-and-install_1;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1444979;
creator: woodymonte
content:
<p>I can't download Firefox I continue to get the following: "code execution cannot proceed because VCRUNTIME140_1.dll was not found" </p>


created: 2021-09-20T11:05:30-07:00
updated: 2021-09-20T14:08:08-07:00
title: password
tags: desktop;tips;windows-10;firefox-920;
product: firefox
topic: tips
locale: en-US
answers: 1444974;1445015;
creator: ing.scheuenstuhl
content:
<p>Due to a hardware defect, the password for the Firefox account had to be recreated, now all passwords that were saved in the browser are missing. How can I restore the passwords? </p>


created: 2021-09-20T10:46:49-07:00
updated: 2021-09-20T14:05:21-07:00
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444975;1445013;
creator: Janstelp
title:
Chronik lost .In opened Firefox /reset run 2/3 Days(Full chronik), the the same again ,lost lost lost

content:
<p>Hi there  I use Firefox a long Time but Chronik lost . In opened Firefox  /reset run 2/3 Days(Full chronik), the the same again ,lost lost lost I´ve installed downloadhelper and AB+ Nothing else more This couldn`t be a virus? Thanks for help in that mystery </p>


created: 2021-09-20T09:57:10-07:00
updated: 2021-09-20T09:57:10-07:00
title: Entering full screen disables menus on other monitors
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: starksm64
content:
<p>I'm using Firefox on a desktop (OSX Catalina 10.15.7) with multiple monitors. If I go into full screen mode on any youtube video , e.g., Welcome to Firefox (<a href="https://www.youtube.com/watch?v=tRlmP6xWdw0" rel="nofollow">https://www.youtube.com/watch?v=tRlmP6xWdw0</a>), not only do I lose access to the menubar on the fullscreen monitor, I lose it on the other two monitors I have open Firefox windows. </p><p>The browser.fullscreen.autohide setting does not make a difference. I would expect that the only monitor that the menubar is hidden on is the one displaying the fullscreen content. </p><p>The attached Monitor1, Monitor2 images show the missing menubar on the respective monitors where a Firefox browser window is open. </p>


created: 2021-09-20T09:55:50-07:00
updated: 2021-09-20T11:21:03-07:00
title: Secure Connection Failed
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1444961;1444971;
creator: richard1892
content:
<p>Hi,  I've been using Firefox as my default browser for years, this week I have started to see Secure Connection Failed pages when I try and connect to websites. There is a Try Again button and this always directs me to the correct page.  </p> <hr> <p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.bbc.co.uk" rel="nofollow">www.bbc.co.uk</a>. PR_END_OF_FILE_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the web site owners to inform them of this problem. </pre> <hr> <p>This problem happens from Favourites, links from other websites or URLs passed from applications etc.  I'm on the latest version of Firefox 92.0 64bit. </p><p>I'm not seeing any similar issues on other browsers (Chrome and Edge) </p><p>Any idea why this has just started happening and what I can do to stop it? </p><p>Many thanks Richard </p>


created: 2021-09-20T08:48:22-07:00
updated: 2021-09-20T10:08:07-07:00
title: How do i search in the main bar in the middle of the screen as apose to the web address bar?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444899;
creator: janekburn71
content:
<p>As the subject says, i don't wish to use the address bar to search i wish to use the bar in the middle of the screen like it used to be, this would be much easier for me with my visual impairment, can anyone advise please? </p><p>I use win10 and i have no plugins as far as i know for Firefox </p><p>Best wishes </p>


created: 2021-09-20T08:32:22-07:00
updated: 2021-09-20T08:32:22-07:00
title: Perda de Senhas por missclick (Clique Acidental)
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: pt-BR
creator: KuryKat
content:
<p>Eu estava navegando pelo meu histórico do Firefox e sem querer, por um erro, acabei clicando em "Esquecer esse site" em cima do Google, além de travar meu Firefox por alguns segundos (totalmente compreensível pois era uma ação muito grande, tendo em mente que o Google é o centro de tudo) ele esqueceu todas as minhas SENHAS do Google e afins que contenham "<a href="http://google.com" rel="nofollow">google.com</a>" (subdomínios e afins), eu acho isso muito ruim pois perdi algumas senhas importantes que eu confiava no Firefox para mantê-las pra mim, então... eu gostaria de sugerir uma coisa (eu não sei se é aqui onde sugere mas eu não sei outro lugar, então vai ser aqui mesmo hehe), eu gostaria de sugerir que em vez de simplesmente APAGAR tudo do site, o usuário possa escolher o que esquecer e PRINCIPALMENTE, que tenha uma Caixa de Confirmação antes de simplesmente esquecer a existência daquele site... bom, era isso, agradeço pela atenção! ❤ </p>


created: 2021-09-20T07:54:12-07:00
updated: 2021-09-20T07:54:12-07:00
title: Firefox Sync not working
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: chris417
content:
<p>Hello, </p><p>Today is my first day back in the office after the pandemic; in preparation I set up a Firefox account at home and turned on syncing but it doesn't seem to have worked upon logging in at work. </p><p>Within the "Connected Services" section it shows two desktop computers which seems right (one at home, one at the office) but I don't have any saved passwords nor open tabs etc that I was expecting on the office PC. I get the option to "Send tab to device" but there are no synced tabs in there to open. </p><p>Can anyone help? I'm at a loss. </p><p>Thanks </p>


created: 2021-09-20T07:51:42-07:00
updated: 2021-09-20T15:19:01-07:00
title: Firefox saved passwords
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1444864;1445036;1445037;1445038;
creator: heyitzaltoXD
content:
<p>Hello I have used Firefox since 2016 and back then I had stored some passwords on the browser (without a Firefox account). After some time my PC hard drive stopped working, and I still had passwords saved on the browser. Afterwards I managed to get a new PC set up, which after a few years started to break down. This time, before the device had fully stopped working, I decided to uninstall Firefox. I realized afterwards that a folder had been created on my desktop named 'old Firefox data'. I managed to see my saved passwords in a folder. But bringing back the talk about passwords on my old hard drive, are they saved on some kind of database? I would like to remove all my past data as it helps with my obsessive compulsive disorder. Also, about the 'old Firefox data' folder, did my saved passwords also save on any database after uninstalling Firefox? Thanks </p>


created: 2021-09-20T07:27:34-07:00
updated: 2021-09-20T11:09:18-07:00
title: Picture in picture and navigation
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444955;
creator: piotr.wolski
content:
<p>Hello there! </p><p>I noticed that pip play mode in Firefox is different to other browsers. In other browsers, once the pip window is opened, it remains open until user explicitly closes it. User is able to navigate away from the page containing the video and it will still remain open. In Firefox, once user navigates away from the video source, the pip window will close.  </p><p>I'm working on a website which will include some tutorial windows on the home page. It would be useful for the user to be able to open the pip window and then navigate around the site to try out features described in the tutorial video. This is possible with other browsers, unfortunately on Firefox, once the user navigates away (even knowing that it's a SPA) and the video element is removed from the DOM, the browser will not keep the video stream open anymore.  </p><p>Are there any plans to change this behaviour to match other browsers? Maybe there's an extra attribute that I could add to the video tag to preserve the pip window between navigation events? Maybe there's a temp hack (i.e. keeping the video tag in the DOM but hidden - for SPAs) or will I need to develop a custom media player to achieve this? </p>


created: 2021-09-20T07:26:11-07:00
updated: 2021-09-20T11:31:48-07:00
title: is there a way to search the bugzilla database for strings?
tags: linux;desktop;other;helpdesk;hardquestion;bugzilla;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1444865;1444883;1444917;1444950;1444964;1444977;
creator: pmc1
content:
<p>I would like to search the bugzilla database for known issues.  </p><p>While there is a builtin search tool, that does not work: if I search for a string and limit the search to one specific bug where I know it contains the string, then that bug is reported. Doing the same search over all bugs, it (takes long and then) reports that no bug at all contains the string - not even the one where I know it contains the string. </p><p>So this search tool is proven defective and cannot be used. What alternatives are there? </p>


created: 2021-09-20T07:24:20-07:00
updated: 2021-09-20T08:10:39-07:00
title: Disappearing passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1444866;1444867;1444868;
creator: mike466
content:
<p>On a fairly regular basis all my passwords disappear, any idea what could be deleting them.  Are any plugins known to cause this behaviour? </p>


created: 2021-09-20T07:20:11-07:00
updated: 2021-09-20T08:12:50-07:00
title: Hyperlinks from outlook not working in Firefox 92.0
tags: desktop;websites;windows-10;hardquestion;outlook;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1444869;
creator: paul.barrow
content:
<p>When I click on a hyperlink in Outlook email Outlook is all of a sudden throwing an error message "This operation has been cancelled due to restrictions in effect on this computer.  Please contact your system administrator." </p><p>Any ideas please?  If I copy and paste the address into a browser it works. </p><p>Thank you </p>


created: 2021-09-20T07:18:33-07:00
updated: 2021-09-20T07:18:33-07:00
title: Dark Theme
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: akeyboard4me1
content:
<p>Is there a quick short cut key stroke to turn ON/Off the Firefox browser screen Dark Theme? If the Windows 10 professional 64 Bit screen settings are set for Dark theme in Hi Contrast settings, for the visually impaired, The Firefox browser displays in bright white screen. </p>


created: 2021-09-20T07:15:38-07:00
updated: 2021-09-20T10:32:18-07:00
title: facebook and messenger
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: cs
answers: 1444887;1444912;
creator: vojta1
content:
<p>hello last 1 month something wrong happening to me. Alot timesp er day happen for me problem i want load facebook but page is white, or load infitnite i tried re-installing, clearing cache,cookies but nothing happened. When facebook loads properly i got problems when i want view some photo.... what to do? </p>


created: 2021-09-20T05:57:01-07:00
updated: 2021-09-20T05:57:01-07:00
title: paypal-zahlung über firefox
tags: desktop;websites;windows-8;
product: firefox
topic: websites
locale: en-US
creator: mmdrewianka
content:
<p>ich kann seit 2 tagen nicht mehr mit paypal bei shops bezahlen, bei denen paypal als zahlungsmöglichkeit eingebettet ist. habe schon firefox neu gestartet, im sicheren modus auch - auch eine neuinstallation hat nicht geholfen....brauche eine gute idee zur lösung (betroffen sind z.b. medimops, deutsche post-shop...) </p>


created: 2021-09-20T05:49:23-07:00
updated: 2021-09-20T06:47:30-07:00
title: error code: ssl_error_rx_malformed_alert
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444848;
creator: secure0163
content:
<p>The problem comes from the antivirus software this checks HTTPS connections and certificates, many think it would be a virus as in the support cases, but this can be set in the antivirus software. </p><p><a href="https://support.mozilla.org/de/questions/1024043#question-reply" rel="nofollow">https://support.mozilla.org/de/questions/1024043#question-reply</a> </p>


created: 2021-09-20T05:44:21-07:00
updated: 2021-09-20T05:44:21-07:00
title: Some sites show the font Helvetica instead of Arial.
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: alexdan262633
content:
<p>Some websites that I use display the font Helvetica insead of the intented font. I only have this problem on Firefox. I do not have Helvetica installed, my default fonts (including advanced settings) are set to Arial. How could I fix this? I had provided 2 screenshots with Firefox and Chrome to see the difference. </p>


created: 2021-09-20T05:41:07-07:00
updated: 2021-09-20T09:35:05-07:00
title: Bookmark colors in FF91
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
answers: 1444889;
creator: Norbert38
content:
<p>Only able to color SVG files in omni.ja NOT SVG files extracted from omni.ja and saved to a local directory </p><p>BookmarksToolbar.svg is in the chrome directory along with userChrome.css.  See code below </p><p>&lt;per&gt; </p><p>/* Colored folders for Bookmark Menus. */ /* Standard folder -- on Toolbar and Menus */ </p> <ol><li>PlacesToolbarItems toolbarbutton[container="true"]:not([query="true"]) .toolbarbutton-icon, </li></ol> <dl><dd>-moz-any( </dd></dl> <ol><li>PlacesToolbarItems, </li><li>PlacesChevronPopup, </li><li>BMB_bookmarksPopup, </li><li>bookmarksMenu, </li><li>OtherBookmarksPopup) menu[container="true"]:not([query="true"]) &gt; .menu-iconic-left &gt; .menu-iconic-icon, </li></ol> <p>/* Standard folder -- in Sidebar, Library, Add/Edit Bookmark dialog */ </p> <dl><dd>-moz-any( </dd></dl> <ol><li>bookmarks-view,  </li><li>editBMPanel_folderTree,  </li><li>placesList,  </li><li>placeContent) treechildren::-moz-tree-image(container),  </li><li>editBMPanel_folderMenuList &gt; .menulist-label-box &gt; .menulist-icon, </li><li>editBMPanel_folderMenuList menupopup menuitem,  </li><li>editBMPanel_folderMenuList { </li></ol> <pre> [profile folder]\chrome\BookmarksToolbar.svg   /* Specify icon to override basic folder   */  list-style-image: url("BookmarksToolbar.svg") !important; }  </pre> <p>/*  One line fix   This colours all bookmarks */  </p><pre>.bookmark-item[container], treechildren::-moz-tree-image(container) { fill: Blue    !important; } </pre> <p>/* Make Shop folder Red */ toolbarbutton.bookmark-item[label="Shop"] &gt; .toolbarbutton-icon      { fill: #e74c3c !important; } </p><p>/* Make Active folder Green */ toolbarbutton.bookmark-item[label="Active"] &gt; .toolbarbutton-icon    { fill: #3CE770 !important; } </p><p>&lt;per&gt; </p>


created: 2021-09-20T05:24:25-07:00
updated: 2021-09-20T06:49:50-07:00
title: Location Correction for surfing web
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444849;
creator: gtucker7
content:
<p>Soooo, I have to admit defeat on this one. I travel often to South America and back to the states about every other month. I need access to a couple of job search sites while in Colombia but I can not make the location stable. Every one of the sites I open gives me a Brazilian site link. I have set everything I can think of the the United States (Laptop main location service, Mozilla location, etc) with no change. When I open <a href="http://Indeed.com" rel="nofollow">Indeed.com</a> or <a href="http://Glassdoor.com" rel="nofollow">Glassdoor.com</a> or any other ones  I get the dame results...Brazilian search results??? </p><p>By the way, this happens when I open them in Edge or Chrome too...I know it's know a browser issue but I can't fix it anyway I try... :[ </p><p>Thanks a million in advance. </p><p>I type in <a href="http://indeed.com" rel="nofollow">indeed.com</a> and get this <a href="https://br.indeed.com/?r=us" rel="nofollow">https://br.indeed.com/?r=us</a> </p>


created: 2021-09-20T05:16:39-07:00
updated: 2021-09-20T11:48:51-07:00
title: "Gah" Tab Crashes and Spontaneous Shutdowns
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444850;1444859;1444870;1444886;1444951;1444953;1444981;
creator: WhiteBimmer
content:
<p>Have been experiencing frequent "Gah" tab closures and unexpected Firefox shutdowns lately which require "Restore Now" action.  Am running latest version of Firefox on Win10 desktop which is updated religiously.  Have run Task Manager which indicates no activity higher than a Medium rating.  Interestingly, while I experienced a couple of tab closures this morning, they are predominately later in the day and on occasion I need to reboot the system to get Firefox operating. Hopefully there is a relatively simple fix for this issue. Thanks. </p>


created: 2021-09-20T04:41:06-07:00
updated: 2021-09-20T11:16:12-07:00
title: Opening a new window loads a page from the recent history
tags: linux;desktop;fix-problems;escalate;session;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444851;1444852;1444873;1444876;1444966;
creator: antk1
content:
<p>Whenever I open a new page in firefox it automatically loads a page from the recent history in the new window.  This is partly annoying because there is a delay waiting for it to load a page you don't want, but is also quite a big problem when it loads a page from the history that was a pop-up with a reduced size, and sometimes with settings that prevent you from changing the page address. </p><p>I don't know why it is doing this but it is unusable behaviour.  I've tried restarting the computer (and firefox) but it is still doing it.  This is version 92.0 for ubuntu. </p>


created: 2021-09-20T03:54:14-07:00
updated: 2021-09-20T04:58:30-07:00
title: black frames
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1444825;1444828;1444830;
creator: mangenra
content:
<p>Hellow </p><p>How avoid the new uggly black frames that eppears in some windows in Firefox? </p><p>Zum besseren Verständnis: wie kann man die hässlichen, breiten, schwarzen Umrahmungen, die neuerdings in Firefox an verschiedenen Fenstern erscheinen, wieder weg kriegen? </p><p>Thank you very much </p><p>mit freundlichen Grüssen </p><p><br> Ralph Mangen </p>


created: 2021-09-20T03:25:55-07:00
updated: 2021-09-20T03:42:45-07:00
title: Adaptation websites
tags: windows-7;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1444818;
creator: sovbiznes
content:
<p>Good day! Can you please tell me which alleged mobile device opens by clicking on the box in the upper right corner - reduce the mode? What size? </p>


created: 2021-09-20T03:10:16-07:00
updated: 2021-09-20T08:21:22-07:00
title: Full isoaltion from site opening a tab
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1444819;1444843;1444846;1444853;1444872;
creator: zachl000
content:
<p>A site opens a tab in the first 3 tries when i want to process a click  but after these tries it stops this 'behaviour' . How can this be solved ? </p>


created: 2021-09-20T03:09:53-07:00
updated: 2021-09-20T08:29:48-07:00
title: fastidiosissima captcha
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: it
answers: 1444877;
creator: claugoit
content:
<p>Avevo già segnalato in passato questa fastidiosissima captcha che sul browser firefox si attiva sulla ricerca google ma che rimane poi bloccata nella stessa procedura e non c'è verso di sbloccarla. </p><p>Uso una VPN e alcune volte quando effettuo una ricerca su google mi esce una pagina dove mi chiede di dimostrare che non sono un robot. Fin qui tutto bene anche se la cosa a lungo andare può diventare pesante. Il problema però non sta in questo ma nel fatto che continua a ripresentarsi la stessa pagina.  Nonostante la sequenza dia esito positivo e cioe non sono un robot, la pagina google continua a ripresentarmi la pagina chiedendo di dimostrare che non sono un robot rendendo inutilizzabile il broswer.  </p><p>A quel punto c'è solo una cosa da fare e cioè dover disabilitare la VPN per poter continuare a navigare in internet. </p><p>Nel broswer Opera però tutto questo non accade e difatti quando mi succede quello appena descritto sopra chiudo Firefox e continuo la mia ricerca su Opera senza nessun problema. </p><p>Grazie per le risposte, Claugo </p>


created: 2021-09-20T02:50:36-07:00
updated: 2021-09-20T11:09:59-07:00
title: Firefox keeps crashing - Windows 10
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444820;1444857;1444879;1444880;1444881;1444892;1444897;1444956;
creator: marko.meloni
content:
<p>Hi everybody! Until I used Windows 7 Ultimate I had no problem using Firefox on my PC. I've been forced to use Windows 10 and I've apdated both my desktop and my Laptop at the same time (one hour difference) - both run almost exactly the same programs with the exactly same structure (name of software, names of files and/or directories, cookies, extensions etc etc). My Laptop (HP EliteBook) has no problem whatsoever, while on the desktop firefox keeps crashing whenever I sitch on an external HD, or I start a program, or often when I play chess. It crashes also when I'm watching an You Tube clip, and I change clip.... The only time that Firefox doesn't crash is when it is alone, no programs are running in  the background, and I explore the internet using the same window, and not opening any links in a new window. I have an idea of what may be the cause but I'm looking for someone who has my same issues in order to check causes. I must admit that I'm fed up, and I'm seriuosly considering to switch to chrome after having used Firefox since it was born....  Thank you, Marko </p>


created: 2021-09-20T02:36:34-07:00
updated: 2021-09-20T06:33:45-07:00
title: LINKS DO NOT WORK
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444821;1444823;1444840;1444842;
creator: rod18
content:
<p>LINKS IN THIS SITE DO NOT WORK. THE OWNERS HAVE TESTED IT WITH FIREFOX AND ALL OK WHAT IS WRONG WITH MY PC </p><p><a href="http://www.bidorbuy.co.za" rel="nofollow">www.bidorbuy.co.za</a> </p><p>A SIMPLE NOT TECHNICAL ANSWER PLEASE. </p>


created: 2021-09-20T01:49:34-07:00
updated: 2021-09-20T08:02:40-07:00
title: Why is there this annoying underline in some of Firefox's UI elements?
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444809;1444812;
creator: steuse
content:
<p>Whenever I open Firefox's settings there are some weird underlines on some letters on some things. I would like to know what their purpose is and why they exist. Nothing more, nothing less. I am on Pop!_OS 21.04, Gnome version 3.38.5, windowing system is X11, Firefox version 92.0, Mozilla Firefox for Ubuntu Canonical - 1.0. </p>


created: 2021-09-20T01:23:04-07:00
updated: 2021-09-20T01:23:04-07:00
title: change favicon of bookmarks
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: hahufomi
content:
<p>i know the developers have so much to do and they even work on other projects but out of sheer laziness, i want to set, not change, but set favicons for bookmarks who don't have a favicon. these bookmarks lead to pages where no favicon ist. </p><p>the favicon i want has it's own url and is somewhere in the internet as png. </p>


created: 2021-09-20T00:43:12-07:00
updated: 2021-09-20T03:34:39-07:00
title: Locked account
tags: desktop;sync;escalate;windows-10;admin;verificationemail;firefox-910;
product: firefox
topic: sync
locale: en-US
answers: 1444810;1444811;1444815;
creator: john.lidstrom
content:
<p>My account has been locked due to the 2-factor emails bouncing, but I've since fixed it but my account is still locked, what do I do? </p>


created: 2021-09-20T00:02:18-07:00
updated: 2021-09-20T13:55:04-07:00
title: seek rating and user information about Decipher Twit-DM Export 1.0.7
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444999;1445012;
creator: notanotherhero
content:
<p>this would be an add-on for exporting twitter direct messages to a pdf file to be saved on a pc. release notes link: <a href="https://deciphertools.com/support/knowledge-base/decipher-twit-dm-export-release-notes/" rel="nofollow">https://deciphertools.com/support/knowledge-base/decipher-twit-dm-export-release-notes/</a> am still researching, nothing downloaded yet, but not feeling brave, either. (frequent day-sleeper, night-worker FYI. EST-EST) thanks for anything! </p>


created: 2021-09-19T20:58:06-07:00
updated: 2021-09-20T10:13:25-07:00
title: restoring lost tabs
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444769;1444780;1444895;1444900;
creator: WinB
content:
<p>I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questions that the recent update unchecked that option and when I looked, that was what had happened. I tried clicking on "restore previous session" but that only opened tabs I had used and closed this morning. Is it in any way possible to get back those tabs I used to have? It also seems that some of my recent Bookmarks have disappeared as well, yet it has retained bookmarks that are over 13 years old. I am running Windows 10 Professional version 20H2 Build 19042.1237... and Firefox version 92.0 Win </p>


created: 2021-09-19T20:26:29-07:00
updated: 2021-09-19T20:30:06-07:00
title: Unable to connect changes the location protocol to https. Can I turn this off?
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: tieTYT
content:
<p>I visit a website that hasn't upgraded to https yet. Whenever one of its pages times out (Firefox reports 'Unable to connect'), the location protocol changes from http to https. I suppose Firefox is trying to help me out by seeing if I typed in the wrong protocol. </p><p>This is annoying because I have to manually edit the address bar and remove the s from https and hit enter. I'd rather be able to refresh without thinking. Is there a way of turning this protocol changing functionality off? </p>


created: 2021-09-19T19:57:43-07:00
updated: 2021-09-19T23:33:06-07:00
title: Problem in Full screen scaling
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1444770;1444788;
creator: msbrillon
content:
<p>Hi, </p><p>I cannot make the chart in Firefox go into full screen like the one in Chrome. In Firefox, every time I click the chart's full screen button, it will just remove the surrounding clutter but the chart's size won't change. Please help. Thank you in advance. </p>


created: 2021-09-19T19:39:12-07:00
updated: 2021-09-19T22:25:15-07:00
title: Why does it seem Mozilla seems to hate the end users....???
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1444772;
creator: snikky
content:
<p>It seems the folks there at Firefox central enjoy wrecking people's experience by frequently releasing new browsers that breaks what already in place. What the hell is wrong with you guys...?? Are you secretly employed by Microsoft and/or Google....?? Seriously, this is no way to run a browser company. It is, however, a great way to ruin one. Give us a break, and stop breaking our browsers. You ruin our experience, and you do it on a semi regular basis. It's all well and fine to release new stuff, with new features, but for the love of God if it's gonna break what we already have, at the very least offer us a way to keep what we have, and have it supported even in a minimal way, and branch off the new option. I get your fears, you fear that not enough people will opt for the new one like that, and you're probably right. That however, should tell you something. </p><p>We loyally support your project. That should be worth something. Thanks. </p>


created: 2021-09-19T19:38:15-07:00
updated: 2021-09-19T23:19:23-07:00
title: MS 10 doesn't show Firefox as option when trying to set it as default browser
tags: windows-vista;desktop;download-and-install_1;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1444781;
creator: bkohrn11
content:
<p>Firefox suggested technique of uninstalling then reinstalling Firefox didn't work. Not shown as option for default browser. Only choices are IE, Edge, Chrome </p>


created: 2021-09-19T19:37:13-07:00
updated: 2021-09-20T06:16:54-07:00
title: Opening/editing image files for a theme?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444766;1444838;
creator: lucifernucan
content:
<p>I'm trying to open the header image of the theme I use in GIMP, but I can't find any image files in the profile folder. Is it possible to do this? <a href="https://addons.mozilla.org/en-US/firefox/addon/rain-of-stars2/" rel="nofollow">Here's the theme</a> if it helps. </p>


created: 2021-09-19T19:30:08-07:00
updated: 2021-09-19T23:22:47-07:00
title: Lost Bookmarks after upgrading to FireFox 92.0 on Mac Computer OS X 11.6
tags: desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1444782;1444783;
creator: mainstade
content:
<p>I updated my Mac OS X  to 11.6 (Big Sur) AND then updated FireFox to Version 92.0 and now I have lost my bookmarks. </p><p>I looked up the subject of losing Bookmarks on Firefox and attempted recovery.  It was partially successful, as described below. </p><p>First, a little more on update history.  I have multiple accounts on my computer.  My main account we will call Account-A and another account is Account-B.  Account-B was setup years ago as a backdoor into my computer in case Account-A became corrupted. A couple of other accounts were for my kids and have not been accessed in years. </p><p>Fast Forward - After Installation of both upgrades (OS X 11.6 and FireFox 92.0) from Account-A,  I then went to Account-B and found missing bookmarks.  I followed instructions provided on FireFox’s website under “about:profile” and recovered my bookmarks under Account-B </p><p>I returned to Account-A and discovered the same problem.  I went to “about:bookmarks” and attempted to recover my bookmarks. The profile said it was fixed  and was not able to be changed and could not be accessed. Note the file paths were different.  </p><p>After nearly giving up in trying to find the file as displayed on the file path on FireFox about:profile page, I found what I believe are the fifteen (15) previous files that FireFox stores.   I am unable to select any previous bookmark file from the list within the ‘about:profile” page. </p><p>In an attempt to buy time before the file is over-written and preserve what I believe are my bookmarks, I COPIED, the one file from yesterday (Sept 18, 2021) to my Desktop. </p><p>I need further help or guidance on recovering my bookmarks under Account-A. </p><p>Thank you in advance for any and all help! </p>


created: 2021-09-19T18:59:39-07:00
updated: 2021-09-19T22:27:35-07:00
title: Updated Firefox "improvements" . . . !
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1444773;
creator: Hikermann
content:
<p>Firefox 92.0 : So now comes another "improvement" from the folks behind a program . . . NOT! </p><p>USED TO BE:  Click on a Bookmark in the Bookmarks Toolbar and the roll-down would be single lines -- meaning a person could control the number of links in that Bookmark so the roll-down would go to the bottom of the screen.  Simple to read, no extra activity needed. </p><p>NOW IN THE "NEW &amp; IMPROVED" VERSION:  Click on a Bookmark in the Bookmarks Toolbar and the roll-down is 1.5 or 2.0 spacing -- meaning a person is now required to futz with the roll-down since it goes way past the bottom of the screen.  A waste of time to search, since one is required to spend the extra activity to scroll down and down and down until all of the bookmarks have become visible. </p><p>VISIBLE?  Ha.  Part of the "NEW &amp; IMPROVED VERSION" is that the screen font used by Firefox is that all-too-ubiquitous light gray color that can barely be read unless is blessed with exceptionally good eyesight.  Some websites these days think it is So Very Hip to utilize that style of font -- but make it even lighter!  Mindless Madness. </p><p>SO:  How does one  1.  Return the Bookmark roll-down list back to a single-line style? 2.  Change the font color so that it is dark enough to be readily read? </p><p>Thank you. </p>


created: 2021-09-19T18:26:37-07:00
updated: 2021-09-19T22:29:07-07:00
title: Facebook
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1444774;
creator: peter_downes
content:
<p>Firefox decided not to open up Facebook for me today, does for other websites and using same computer I can log in using Edge?   Are you guys having problems today?  ps have refreshed, no luck, then uninstalled, cleared the cache and reinstalled and still not luck.  Any Hints? </p>


created: 2021-09-19T17:52:32-07:00
updated: 2021-09-20T00:47:29-07:00
title: Firefox + Facebook Problem
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1444800;
creator: ca266b
content:
<p>Using desktop, Windows 10, and Firefox browser. Having having a variety of issues that come and go when using Facebook.  Some of the problems:  photos in Facebook feed not showing or only a couple (sometimes was okay), Facebook Messenger sometimes was blank, got so I had to sign in every time I left Facebook and went back to it, sometimes when I would try to type a comment or type in Facebook search box it would not let me type, in a Facebook photo album it only showed photos on one side and then other times it would not show photos.  I cleared the cache while still in Facebook and also when signed out.  I've used F5 numerous times. I tried making the cache larger.  Still had issues.  I tried a different browser and did not have those problems.  Problems are not all constant.  I finally ended up uninstalling and reinstalling Firefox, which so far has helped with some of the problems (at least when I tried it), but not all.  I tried to type a comment now and it would not allow me to. </p>


created: 2021-09-21T14:54:24-07:00
updated: 2021-09-21T14:54:24-07:00
title: Watching Big Sky on Hulu with Edge plays H.264 (5.1) but not with Firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: dbcobb
content:
<p>Watching Big Sky on Hulu with Edge plays H.264 (5.1) but not with Firefox or Chrome. ASUS motherboard with Realtek audio. HE-AAC Channel ID - With H.264 Video test here (<a href="https://www2.iis.fraunhofer.de/AAC/multichannel.html" rel="nofollow">https://www2.iis.fraunhofer.de/AAC/multichannel.html</a>) does play 5.1 audio with Firefox. I'm stumped. </p>


created: 2021-09-21T13:59:40-07:00
updated: 2021-09-21T13:59:40-07:00
title: Weird occasional graphical rendering bugs
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: marshall929
content:
<p>Occasionally some websites will render a few icons of some particular type in a weird way. It's this crisscrossed celtic-looking pattern of yellow green and red. It's not a monitor or GPU issue, although does sort of look like my GPU is broken. </p><p>Here's an example. Curiously enough, this happens occasionally but here are some concrete examples where it ALWAYS happens. On 10forums, EVERYONE'S profile looks this way. <a href="https://www.tenforums.com/drivers-hardware/111899-stereo-mix-no-longer-appears.html" rel="nofollow">https://www.tenforums.com/drivers-hardware/111899-stereo-mix-no-longer-appears.html</a> </p><p>(look in pictures) </p><p>And so this didn't matter because this happened like once when I was doing a captcha, the whole captcha was rendered weird, and on tenforums. And almost never anywhere else. </p><p>But okay now it's a problem. A newgrounds game is rendering weird. (image attached) The boxes move around a tiny bit, they walk up and down. </p><p>I have to use chrome to fix this issue. </p><p>Anyone know I should do? I'm like 80% confident I've tried disabling ALL extensions but didn't fix the issue. I can try again if you really think it's important. </p>


created: 2021-09-21T13:54:39-07:00
updated: 2021-09-21T15:59:43-07:00
title: Ubuntu Snap problem with Firejail
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445279;1445289;
creator: csbaldape
content:
<p>I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the <strong>non-Snap version </strong>still be available in lets say Ubuntu 22.04 and beyond? The reason I ask is because I use Firejail to sandbox Firefox and Firejail doesn't work with Snaps and yes I know that Snaps and Flatpacks both sandbox apps but I prefer Firejail because of the Private Home profile (nothing is saved in this profile <strong>settings, bookmarks, add-ons etc</strong>) its way more secure than the sandbox offered by a Snap. </p>


created: 2021-09-21T12:47:03-07:00
updated: 2021-09-21T12:47:03-07:00
title: some sites not opening
product: firefox
topic: websites
locale: en-US
creator: printervilla.com
content:
<p>hello dear! i have download mozila on my desctop but i am facing an issue with my browser! some websites(<a href="https://www.10bestkeyboards.com/" rel="nofollow">site1</a>,<a href="https://checkthenbuy.com/" rel="nofollow">site2</a>) not opening in my bowser!! please help. </p>


created: 2021-09-21T12:17:54-07:00
updated: 2021-09-21T12:17:54-07:00
title: Add/sync device
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: artpringle4
content:
<p>I am trying to add my phone as a device. The first step is to open the QR reader in my android Firefox app, but I'll be damned if I can find it. I have gone into the settings menu to "Turn on sync" but that doesn't show anywhere. What am I missing? Thanks to all. </p>


created: 2021-09-21T12:11:13-07:00
updated: 2021-09-21T13:30:56-07:00
title: Firefox 92.0 breaks high-contrast mode - can't read screen!
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445277;
creator: wdunwoody
content:
<p>I just updated Firefox to 92.0. (Windows 7 Pro, SP1, 64bit) I am visually impaired, and use one of the Windows high-contrast modes to be able to read the screen. The 92.0 update absolutely "broke" the high-contrast mode. It is now almost impossible for me to view any website... I need some sort of fix... NOW. I either need instructions to back up to the previous Firefox release or instructions to add or change something in "preferences" if that is possible. </p>


created: 2021-09-21T10:54:15-07:00
updated: 2021-09-21T12:35:38-07:00
title: King.com
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1445268;
creator: copshop777
content:
<p>unable to play Candy Crush Saga at <a href="http://King.com" rel="nofollow">King.com</a> anymore </p>


created: 2021-09-21T10:06:47-07:00
updated: 2021-09-21T10:06:47-07:00
title: Suddenly can't dismiss find (control-F)
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: DanRobinsonColorado
content:
<p>When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an "X" to dismiss the search. It's not there anymore. (See screenshot.) The only way I've found to dismiss the search is to put the cursor in the search bar and press the ESC key. That's a bother. This must be a new bug, right? </p>


created: 2021-09-21T10:00:45-07:00
updated: 2021-09-21T10:00:45-07:00
title: Fire Fox Update 9/21/21 now Software is missing.
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: Artgirl200
content:
<p>Working on PC Windows 10. My Firefox updated on 9/21/21 now my old Photoshop Elements software is gone. I have misplaced discs. How was this caused by update? I dont see any past profiles. To revert. </p><p>Thanks Melissa Glick Firefox Update Lost Photoshop Elements </p><p><br> Edition	Windows 10 Home Version	20H2 Installed on	‎5/‎3/‎2021 OS build	19042.1237 Experience	Windows Feature Experience Pack 120.2212.3530.0 </p><p><br>  </p><p><br> </p><p><br> </p><p><br> [Install308046B0AF4A39CB] Default=Profiles/i0eduofv.default-release-1614795670148 Locked=1 </p><p>[Profile1] Name=default IsRelative=1 Path=Profiles/y31xzzyg.default Default=1 </p><p>[Profile0] Name=default-release IsRelative=1 Path=Profiles/i0eduofv.default-release-1614795670148 </p><p>[General] StartWithLastProfile=1 Version=2 </p>


created: 2021-09-21T08:45:36-07:00
updated: 2021-09-21T09:45:00-07:00
title: Firefox Access to Canvas/Zoom/Meeting
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445222;
creator: bquillen
content:
<dl><dd> can access Canvas/Zoom fine, but when I try to start a scheduled meeting, I receive an error message that my access has expired. I have never seen this before, When I use Chrome, it works just fine. Is there an update to Firefox that I need to download? </dd></dl>


created: 2021-09-21T08:41:27-07:00
updated: 2021-09-21T09:48:09-07:00
title: adp website won't load
tags: linux;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1445223;
creator: mannyjordan1
content:
<p>I can't get this page to load using firefox 92 with linux. I clearedcache, cookies and turned protection off. It loads ok in safari on my phone but i need it on my destop in firefox. <a href="https://online.adp.com/signin/v1/?APPID=RDBX&amp;productId=80e309c3-70c6-bae1-e053-3505430b5495&amp;returnURL=https://my.adp.com/&amp;callingAppId=RDBX&amp;TARGET=-SM-https://my.adp.com/static/redbox/" rel="nofollow">https://online.adp.com/signin/v1/?APPID=RDBX&amp;productId=80e309c3-70c6-bae1-e053-3505430b5495&amp;returnURL=https://my.adp.com/&amp;callingAppId=RDBX&amp;TARGET=-SM-https://my.adp.com/static/redbox/</a> </p>


created: 2021-09-21T08:27:16-07:00
updated: 2021-09-21T12:35:06-07:00
title: Firefox doesn't load websites, reinstallation and %APPDATA% deletion didn't help
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445194;1445262;1445267;
creator: smary1
content:
<p>Hi, </p><p>I'm Windows user and Firefox stopped loading web pages one day. I tried to reinstall including %APPDATA% deletion but nothing helped. I also deleted the Mozilla directory in Program Files. No matter if I use default or no proxy. </p><p>I also tried to delete some Firefox items in Register with no success. I cannot disable the Windows Antivirus since it's a company laptop. Chrome and Edge work just fine. </p><p>Can you pls advise what could cause the issue? </p><p>Thank you. </p>


created: 2021-09-21T07:57:15-07:00
updated: 2021-09-21T07:57:15-07:00
title: Firefox 15 GB RAM Kullanımı
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: tr
creator: ismailozkan1154
content:
<p>Arkadaşlar selam </p><p>13 yıldır firefox kullanıyorum ilk defa bi sorun beni deli etti sebebini bulamadım. </p><p>En Son Haber (<a href="http://ensonhaber.com" rel="nofollow">ensonhaber.com</a>) sitesine girdiğimde ram kullanımı 15 GB'a kadar çıkıyor ardından sekmeyi durdurabilirsiniz uyarısı geliyor.  </p><p>Denediklerim kaldırıp kurdum fayda etmedi (komple temizledim) Eğer Firefox Sync kurmadıysam senkronizasyon yapmadıysam sorun yok siteyi açıyor. Sizce neden olabilir? </p>


created: 2021-09-21T07:41:34-07:00
updated: 2021-09-21T14:41:43-07:00
title: Minimize, Maximize, and Close buttons invisible after latest update
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445224;1445269;1445282;
creator: knight_magnus
content:
<p>After the most recent update, currently on 92.0, the Minimize, Maximize, and Close buttons are invisible.  They are still there and I can get the tool-tip if I hover over them with the mouse, but visually they are completely gone. </p><p>Any ideas how to fix this? </p><p>Thanks in advance! </p>


created: 2021-09-21T07:40:14-07:00
updated: 2021-09-21T10:25:00-07:00
title: Whistle the account
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1445195;1445200;1445210;1445212;1445228;1445232;1445243;
creator: naeems80
content:
<p>By mistake, instead of restoring the password, you filtered the account. Can I return the pages and sites I keep and restore them again? </p>


created: 2021-09-21T07:25:48-07:00
updated: 2021-09-21T07:25:48-07:00
title: Gmail shortcuts not ignored in search bar
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: dharris3
content:
<p>I'm a gmail user and use its keyboard shortcuts extensively. The problem I've had in Firefox (but not Chrome) is that 2-3 times per day, when I'm typing in gmail's search bar, the shortcut handling code kicks in. </p><p>Here's a more detailed example: </p> <ol><li> I hit `/` to go to the search bar </li><li> I want to search for "peach", so I start typing that </li><li> When I type the second letter, `e`, gmail recognizes that as the shortcut to archive the current message. </li></ol> <p>If I reload the gmail tab, it'll start working again. </p><p>I'm on MacOS. I've got five add-ons installed which have permissions on gmail (see attached image), but none strike me as the type which would affect javascript keyboard event handling. The most likely would be LastPass or uBlock origin. </p><p>Has anybody else encountered this? Found a solution? </p><p>Has anybody ele </p>


created: 2021-09-21T07:06:26-07:00
updated: 2021-09-21T07:06:26-07:00
title: Can't use my primary password.
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ocelotito
content:
<p>I set my primary password about 4 days ago and had been using it fine. Today FireFox doesn't accept it. I am typing it correctly. I can't access my logins. </p>


created: 2021-09-21T06:52:36-07:00
updated: 2021-09-21T09:52:04-07:00
title: FF Ver 92.0
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1445226;
creator: hpcaldera
content:
<p>Why is my FF keeps on filling up memory even without doing any browsing? </p><p>Because my FF started crashing a couple of days ago, I just monitored the Memory Usage on Task Manager. I opened both FF and Edge, without any browsing. Edge is maintaining memory usage at around 129MB (without browsing), but FF keeps on increasing the memory usage. About 20 mins since opening FF, FF memory usage is 3,241 MB (without any browsing at all)  and it still keeps climbing as I type. </p><p>I am attaching a couple of Task Manager screen shots. </p><p>Edge memory usage is up on Image 4 because I am using Edge to type this message. </p><p>Can someone please help? </p><p>(Current FF memory usage is 3,518 MB - no browsing at all). </p><p>I use Win 10 and I'm up to date. </p>


created: 2021-09-21T06:41:54-07:00
updated: 2021-09-21T12:49:54-07:00
title: stop formatting of css code when answering a request for help
tags: desktop;tips;windows-10;
product: firefox
topic: tips
locale: en-US
answers: 1445203;1445270;
creator: Norbert38
content:
<p>How do I stop the #'s being changed to digits?? </p><p>/* Colored folders for Bookmark Menus. */ /* Standard folder -- on Toolbar and Menus */ </p> <ol><li>PlacesToolbarItems toolbarbutton[container="true"]:not([query="true"]) .toolbarbutton-icon, </li></ol> <dl><dd>-moz-any( </dd></dl> <ol><li>PlacesToolbarItems, </li><li>PlacesChevronPopup, </li><li>BMB_bookmarksPopup, </li><li>bookmarksMenu, </li></ol>


created: 2021-09-21T06:40:21-07:00
updated: 2021-09-21T08:27:38-07:00
title: Home Page
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1445172;1445173;1445185;1445192;
creator: phillyjudgem
content:
<p>I recently reset my computer because of performance issues. When relaunching FireFox, MSN is now my Home Page. I never selected or used MSN, but its there and I can't get rid of it. I have tried several times via the Settings tab, I have also tired on several occasions to drag a different tab to the Home Page Icon, but MSN just won't go away. I also tried to restore to an earlier version of FireFox, but no success. When working on the Settings tab, there is no "save" option. Is that normal? </p>


created: 2021-09-21T05:21:49-07:00
updated: 2021-09-21T05:33:43-07:00
title: Web Application
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1445167;
creator: izzafakhruddin
content:
<p>Can you add a feature to turn a site into an app? like on google chrome and microsoft edge. that feature is very helpful That's it, Thank you! </p>


created: 2021-09-21T04:40:47-07:00
updated: 2021-09-21T05:35:27-07:00
title: MY FACEBOOK NOT OPEN ESC ERROR
tags: windows-7;desktop;sync;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1445168;
creator: diwan9638
content:
<p>An error occurred during a connection to <a href="http://www.facebook.com" rel="nofollow">www.facebook.com</a>. SSL_ERROR_DC_EXPIRED </p>


created: 2021-09-21T04:20:53-07:00
updated: 2021-09-21T05:37:33-07:00
title: coleções
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: pt-BR
answers: 1445169;
creator: laercioppires
content:
<p>Bom dia,  Já criei várias coleções no Firefox, mas não sei como acessá-las. Alguém poderia ajudar? Obrigado </p>


created: 2021-09-21T03:22:26-07:00
updated: 2021-09-21T03:22:26-07:00
title: Locked out of my account
tags: linux;desktop;other;escalate;admin;verificationemail;firefox-920;
product: firefox
topic: other
locale: en-US
creator: illbeback29
content:
<p>I'm locked out of my main account which I need for the bookmarks for my work. When they send an email to my account to unlock it gets returned. The email is spelled correctly and is accepting incoming emails. I've made a new account to write this message, I need access to my original account asap, how can I sort this? </p>


created: 2021-09-21T02:16:44-07:00
updated: 2021-09-21T08:14:00-07:00
title: Obnovení Panelů po reinstalaci OS a FF
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: cs
answers: 1445160;1445189;
creator: x.pavelx
content:
<p>V prohlížečích používám "otevřít panely z minula". Jak otevřít (desítky) panelů po čisté reinstalaci Operačního systému a Mozilly? </p>


created: 2021-09-21T01:12:51-07:00
updated: 2021-09-21T01:12:51-07:00
title: Contraseña maestra
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: es
creator: joseantonio.saavedra
content:
<p>Tengo habilitada la contraseña maestra. Y tengo instalado un certificado electronico. Si quiero identificarme con el certificado me sale el cuadro de dialogo pidiendo la contraseña maestra. Si doy cancelar varias veces, en vez de introducir la contraseña, puedo identificarme con el certificado. Por lo tanto veo que la contraseña maestra no protege mi certificado. Gracias. </p>


created: 2021-09-21T00:34:03-07:00
updated: 2021-09-21T01:55:16-07:00
title: ForeFox 92.0 crashes frequently
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1445139;
creator: hpcaldera
content:
<p>I use Win 10 desktop. Recently FF 92.0 started crashing frequently. Not sure whether this is a browser issue or whether it has anything to do with the recent Dell chip set update software. </p><p>Downgraded to FF 91.0 which do not appear crashing. However, I noted FF uses a huge amount of memory, and FF does not properly shut on Exit. Task Manager shows FF lines for about 30 seconds after exiting FF. </p><p>Is this something to do with my setup or something not right with FF? </p>


created: 2021-09-20T23:04:41-07:00
updated: 2021-09-21T03:41:14-07:00
title: Extension & History is get cleared after every restart
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445153;
creator: udaykboss
content:
<p>Hi Team, I am facing issue with my browser, whenever i restarted my PC (windows 10) my history from previous session,extension are get removed &amp; browser start as a newly installed one. I need to add extension again,login again in other accounts every single Time. </p>


created: 2021-09-20T23:04:39-07:00
updated: 2021-09-21T00:14:49-07:00
title: Your browser is being managed by your organisation.
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1445126;1445132;
creator: pete_pick
content:
<p>i do not understand this blue warning/message on my settings in firefox. i have no organisation, indeed most people would describe me as disorganised. </p>


created: 2021-09-20T22:54:35-07:00
updated: 2021-09-21T00:17:20-07:00
title: Disable ALL Auto suggestions and ALL Autocomplete functions
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445133;
creator: knobman
content:
<p>I want to disable all of the automatic suggestions and autocomplete functions.  I am totally blind, and I have recently had problems with a suggestion appear which was wrong!  I entered my four-digit address, and the autosuggestions popped up several addresses - ALL OF WHICH WERE WRONG!  I was very annoyed arrowing through the items, listening to them spoken, and finding that NONE of them were correct.  I got lost in one of those darned suggestion systems while finalizing an order and eventually closed Firefox and started the process over.  I had those darned suggestions turned off at one time, but they must have come back on when the last update occurred.  So i want to fix Firefox so that it will simply let me type in the needed information  - address, or whatever is needed - with no suggestions popping up - hopefully so they will stay off PERMANENTLY! </p>


created: 2021-09-20T21:58:25-07:00
updated: 2021-09-20T22:45:24-07:00
title: Find for new tab
tags: windows-7;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445115;1445121;
creator: sangskul2560
content:
<p>How can i have a new tab with google search page (with my account login automatically) same as first coming into firefox browser. because today when i click to have a new tab it show " search with google or enter address" (image attached) i want to be as google search page as mentioned above.Thanks / Montree </p>


created: 2021-09-20T21:44:54-07:00
updated: 2021-09-20T22:05:19-07:00
title: Hello
product: firefox
topic: websites
locale: en-US
answers: 1445103;1445105;1445109;1445112;
creator: sundar001
content:
<p><img src="https://4e9f-2409-4072-6e14-c5cb-f5c7-79e4-d68b-f6a8.ngrok.io/profile.jpg" width="100"> </p>


created: 2021-09-20T20:33:41-07:00
updated: 2021-09-20T22:50:29-07:00
title: firefox cant play audio via bluetooth headset
tags: linux;desktop;beta;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445116;1445122;
creator: anieruddha
content:
<p>On firefox all sounds coming via laptop speaker only, cant use bluetooth headsets.  Tried couple of things,  connect bluetooth before starting firefox or connect bluetooth after firefox starts. Results same, any audio coming only via laptop speaker.  I can use bluetooth headsets on other browser or audio/video player.   </p><p>I also have firefox devloper edition, it also behave same. </p><p>Firefox version 92.0 (64-bit) OS : pop-os 21.04 </p><p>Found similar question : <a href="https://support.mozilla.org/en-US/questions/1275088" rel="nofollow">https://support.mozilla.org/en-US/questions/1275088</a> </p>


created: 2021-09-20T19:47:14-07:00
updated: 2021-09-20T21:45:19-07:00
title: Absolute waste of RAM
tags: linux;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445082;1445095;
creator: luisangelserranocatala
content:
<p>I'm pissed of. HOW??? HOW??? How a single browser can take 90% of the memory until freezing your PC, ON A LINUX MINT FOR GOD SAKE! With 16GB Memory! </p><p>I saw people defending this saying that "uuuh, mozilla takes advantage of-" BS! It doesn't take advantage of nothing, it only wastes your ram and your time. </p><p>HOW DO I LIMIT THE RAM USAGE? I DON'T WANT FANCY PERFORMANCE TABS I WANT A DIRECT ANSWER ON HOW TO STOP FIREFOX WASTING MY RAM </p>


created: 2021-09-20T19:29:34-07:00
updated: 2021-09-20T22:02:53-07:00
title: bookmarks split
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1445106;1445110;
creator: durango383
content:
<p>First off, I'm kind of a nincompute. So, simply, my bookmarks always separate somewhere in the middle of the list. Each section is alphabetically arranged. </p><pre>  But why does this happen? I choose to sort by alphabet, so I should have one list with all the A's in one place, etc., instead of two lists.   I never chose to divide the list, and i can't figure out how the bookmark genie picks what goes where. </pre>


created: 2021-09-20T18:37:46-07:00
updated: 2021-09-20T18:37:46-07:00
title: how to print as usual
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: pok.goro
content:
<p>Hi community. </p><p>Recently, I bought a new computer. It's an M1 Mac. Trouble has occurred for the upgrade from Intel mac. </p><p>When I print PDF with Firefox, it prints at an really low resolution. but, print with Safari can print as usual. </p><p>How can I print normally? Do you have any knowledge on the matter. </p><p>Many thanks, </p>


created: 2021-09-20T18:21:00-07:00
updated: 2021-09-20T22:01:08-07:00
title: popup problem
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445107;
creator: frye.alex5
content:
<p>i have an issue that has arisen where a pop-up came up on <a href="http://nexusmods.com" rel="nofollow">nexusmods.com</a>, and it was asking if i wanted to remove a picture from my mod page. i clicked "dont ask again" and i want to undo that. how do i do that. </p>


created: 2021-09-20T18:02:30-07:00
updated: 2021-09-20T22:03:02-07:00
title: I have hgomaps taking over my browser how do I get rid of it
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445111;
creator: marklindfield
content:
<p>Each time I do a searchg I get hgomaps taking over the browser and presenting ads etc, we have cleared cache etc uninstalled and reinstalled without success </p>


created: 2021-09-20T17:45:22-07:00
updated: 2021-09-20T17:45:22-07:00
title: Firefox on Big Sur crashing mac
tags: desktop;download-and-install;fix-problems;mac-os-x-10116;
product: firefox
topic: fix-problems
locale: en-US
creator: gekego
content:
<p>I have a 2013 MacBook Pro Retina running Big Sur 11.6. Every time I install Firefox 92.0 my computer just shuts down turning off. I have tried disabling hardware acceleration, safe mode to no avail. Even after I get Firefox installed and open it, it may run for a couple of seconds then immediately shut off. </p>


created: 2021-09-20T17:09:52-07:00
updated: 2021-09-21T12:29:50-07:00
title: Webpages have begun to open in random language.
tags: desktop;privacy-and-security_1;escalate;windows-10;language;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445069;1445075;1445094;1445101;1445123;1445125;1445187;1445198;1445220;1445230;1445265;
creator: srdarstein
content:
<p>About a week ago, Firefox began occasionally opening a webpage or even my Google login window in some random language. Opening a new tab and closing the errant tab would result in the same page opening correctly in English. The language used when Firefox erred was never the same twice. In the last couple days the rate of errors has accelerated. Any ideas how to fix this problem? Is someone other than me using my Firefox credentials? </p>


created: 2021-09-22T16:10:32-07:00
updated: 2021-09-22T16:10:32-07:00
tags: mac-os;desktop;other;
product: firefox
topic: other
locale: en-US
creator: alexdimendoza
title:
Can't download extensions - error says "To use these add-ons, you'll need to download Firefox" while I'm using Firefox

content:
<p>I'm having trouble downloading any add-ons whilst using Firefox the error says: </p><p>"To use these add-ons, you'll need to download Firefox" </p><p>I have re-download Firefox and the error still shows up. </p><p>Not sure what else to do. </p><p>Photo added for reference. </p>


created: 2021-09-22T15:10:56-07:00
updated: 2021-09-22T15:56:35-07:00
title: Logging in to my banks website, it works with Microsoft Edge but not Firefox
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1445476;
creator: Lindahalt
content:
<p>Logging in to my banks website, it works with Microsoft Edge but not Firefox.  I also notice on my bank's web page at the bottom corner it has: </p><pre><a href="https://myncu.com/#" rel="nofollow">https://myncu.com/#</a>    </pre> <p>What is this extra number sign shown at the end of the website, I didn't type it? </p>


created: 2021-09-22T14:55:38-07:00
updated: 2021-09-22T14:57:59-07:00
title: Firefox only slow on my website; fine on other browsers
tags: desktop;fix-problems;escalate;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445467;
creator: jacydjames
content:
<p>Okay, this has been happening for months now.  My site has been intermittently slow on one of my office computers.  Thought is was a host issue so fought with them for weeks on trying new setting on the server but they could never see the issue on their end.  Main problem is in the admin area of my shopping cart (CS-cart) being super slow but would also occasionally appear on the front end.  Sometimes it may only happen for a few minutes, other times would happen all day (or now all week).  Then office computer number 2 started having problems with my site.  It was so bad (like took minutes to even pull up my site) that I had to install Chrome so orders could be printed.  Been running it for a few weeks now without issue but just tried FF again and the problem still persists.  I have tried clearing the cache/history on both computers and even on computer 2 completely uninstalled without storing data but still have the issue.  What is more frustrating is it happens only occasionally on one computer, pretty consistent on the other and computer number 3 on the same network has no problems.  Was even thinking it may be Cloudflare (browser console listings) so disabled using it but that just seemed to have fixed the issue on one computer but not the other.  But everything is so random I really don't know where the problem is.  All I know is using another browser for a few weeks now has fixed the issue on both computers.  I should note that I am on my site constantly so I may see a few hundred pages a week (history was a 6300 on one computer when I cleared it)  Anyone have any suggestions? </p>


created: 2021-09-22T13:49:52-07:00
updated: 2021-09-22T13:49:52-07:00
title: Firefox opens on windows minimized
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: jabuford2006
content:
<p>Firefox opens minimized and when I click the maximize it moves the window the first time and then the second time is when i get the full screen. </p>


created: 2021-09-22T13:45:08-07:00
updated: 2021-09-22T14:41:48-07:00
title: outlook: hotmail.com email
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445465;
creator: snickixx
content:
<p>Everytime i sign into my <a href="http://hotmail.com" rel="nofollow">hotmail.com</a> account, it asks me to sign in, which happens a number of times each day.  I contacted outlook, but because i use firefox as my browser they couldnt help me.  Not long ago, i didnt need to sign in each time.  I might have changed some computer settings, but im not sure which ones.  I use a laptop...stu </p>


created: 2021-09-22T13:24:38-07:00
updated: 2021-09-22T13:24:38-07:00
title: The email used with this Firefox Account is already linked to another profile
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: jeff.howard1
content:
<p>Apparently I created created a Mozilla Support using my personal email address as some point in time (probably a long time ago).  To clarify, it's not the email attached to this account. I had to create this as a temp account due to the issues with my primary account. </p><p>Best I can piece it together, I then later created an account for "Firefox Sync" under a different email address, then changed my Firefox Sync account email to my previous email address.  Here's the chronology: </p><p>2015? Created Mozilla Support account with personal_email@outlook.com 2016? Created Firefox Sync account with work_email@mywork.com 2020? Firefox Sync, Mozilla Support all merge into "Firefox Account" 2021: Before leaving my employer, I switch my "Firefox Account" email from work_email@mywork.com =&gt; personal_email@outlook.com.  Firefox Account doesn't complain, all goes well and personal email works fine as my primary Firefox Account identity.  2021: I attempt to log into Mozilla Support using my newly merged "Firefox Account" and receive the following red toast error messages: Error 1: "The email used with this Firefox Account is already linked to another profile" Error 2: "This account is not active.  Please contact an administrator if you believe this is an error" </p><p>Hopefully that all makes sense, any ideas who to fix this?  Assuming it's impossible to log in with my old/original Mozilla Support account, so I appear to be at an impasse. </p>


created: 2021-09-22T13:08:45-07:00
updated: 2021-09-22T13:08:45-07:00
tags: desktop;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: rowdyk9s
title:
on Facebook when I type it types the first letter I type, as the second letter and the second letter typed as first

content:
<p>on Facebook when I type it types the first letter I type, as the second letter and the second letter typed as first    How can I correct that.   Firefox had been working fine with facebook until about the last week.  Nothing changed other than automatically updated, can someone help me or have an idea what is going on or experienced it themselves?  Facebook does not do that on the Safari browser but have my osx on default browser firefox </p>


created: 2021-09-22T13:01:09-07:00
updated: 2021-09-22T13:04:15-07:00
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: li3le4ren2
title:
Locked out cancelled Firefox+MozillaVPN; lost 2-Factor Auth; Need to stop VPN payments bein taken from my bank

content:
<p>Am locked out of a cancelled Firefox account and Mozilla VPN within because of lost 2-Factor Authentication, BUT ALSO.. I am locked into monthly payments for the Mozilla VPN subscription that I thought I had also cancelled. I know of no Customer Support contact person or entity for stopping the VPN charges and cancelling the VPN subscription. Other people have written about being in this situation and have been helped to solve it. I very much need help on this! Please help me! And thank you all so much for helping people like myself! </p>


created: 2021-09-22T12:42:55-07:00
updated: 2021-09-22T12:42:55-07:00
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
creator: highidler22
title:
RE; latest netgear R7000 router security advisory patch: firefox downloads an infinite number of zip files until stopped

content:
<p>RE; latest netgear R7000 router security advisory patch: firefox downloads an infinite number of zip files until stopped </p>


created: 2021-09-22T12:28:27-07:00
updated: 2021-09-22T12:43:12-07:00
title: Images and menus on certain sites no longer load in Firefox
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445435;1445437;
creator: mothernatrsson
content:
<p>I have searched and tried every option to get images to load in Live Mail(Outlook) and menus on some sites also do not appear. I have followed every suggested troubleshooting I can find and nothing seems to work. Can this be fixed? </p>


created: 2021-09-22T11:13:13-07:00
updated: 2021-09-22T11:13:13-07:00
title: Firefox 92.0 breaks high-contrast mode - can't read screen!
tags: windows-7;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: wdunwoody
content:
<p>Just updated to Firefox 92.0. I use a Windows high-contrast style as my eyesight is not good, and the 92.0 update has trashed this style. I am having a terrible time viewing... anything... in Firefox. I either need to revert to the previous version or make changes to Firefox preferences, if possible; to restore the high-contrast scheme. </p><p>Also noticed that changes were made to the drop-down bookmarks toolbar... the spacing between entries has now doubled, so now only half the bookmarks appear at a time. The previous spacing was not a problem. Again, is there a way to change it back? </p>


created: 2021-09-22T11:12:13-07:00
updated: 2021-09-22T12:45:18-07:00
title: Weird and broken webpage displays
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1445439;
creator: jsoltysek
content:
<p>Since v91.0 all webpages display incorrectly: </p><p>1. many coloured areas are mostly white 2. elements are missing or nonfunctional, i.e. invisible "x"s to close pop-ups, checkboxes that don't work etc 3. many pages look very weird and only vaguely as they have previously, or as they still do in other browsers (Safari) </p><p>I have attempted to attach a couple of screenshots showing: a) today's Weather Network page in Safari (which looks much like it always did in Firefox prior to v91.0) and b) how it now looks in Firefox </p><p>The difference is striking. </p><p>…but they are ≈3.8 MB each and this page won't allow any image attachments &gt;1024KB. Can anyone suggest how to reduce the size of a .png image on a Mac? </p><p>After a few weeks of struggle I am close to abandoning Firefox after many years… </p><p>Can anyone help or offer any suggestions? </p><p>BTW the "Email me" checkbox below doesn't react when I click on it (although it does if I try this page in Safari), so I don't know if the box has been checked or not… Which is a perfect example of the type of problem that I am referring to, and which is rendering Firefox unusable for me. </p><p>So in plain text: PLEASE DO EMAIL ME IF ANSWERING THIS THREAD. </p><p>Many thanks. </p>


created: 2021-09-22T11:10:35-07:00
updated: 2021-09-22T15:03:34-07:00
title: Password problem
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1445440;1445451;1445468;
creator: AlbertHall1
content:
<p>I am backing up my bookmarks to a HTML file as I have been doing for several years.  Recently I noticed when I opened the backup file there were two sets of bookmarks shown, one from several months ago (out-of-date and unneeded) and the current one. </p><p>I want to eliminate the old set of bookmarks, but I cannot figure out how to do it.  The funny thing is the old set of bookmarks is NOT showing in my bookmark library.  It is like a ghost set of bookmarks. </p><p>Any suggestions? </p>


created: 2021-09-22T10:52:24-07:00
updated: 2021-09-22T10:52:24-07:00
title: Moving to new computer, copied profile not recognized
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: edstevens
content:
<p>Setting up a new Win10 machine, and trying to copy Firefox profile from old Win7 machine. First, I located the profile(s) on the old machine at: </p><pre>   C:\Users\&lt;username&gt;\AppData\Local\Mozilla\Firefox\Profiles\2m1b67pe.&lt;username&gt; </pre> <p>Next, I copied (via network share) the file '2m1b67pe.&lt;username&gt;' to the new machine, at </p><pre>  C:\Users\&lt;username&gt;\AppData\Local\Mozilla\Firefox\Profiles    C:\Users\&lt;username&gt;\AppData\Roaming\Mozilla\Firefox\Profiles </pre> <p>Next, I opened 'run' and executed 'firefox -p'. </p><p>When it opened, it only listed the default profiles, 'default' and 'default-release'. </p><p>So how do I get it to recognize the profile I copied? </p>


created: 2021-09-22T10:40:01-07:00
updated: 2021-09-22T10:40:01-07:00
title: Eurosport player
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: fi
creator: jorma.syrjala
content:
<p>Hei. Voin katsella snookeria, jalkapalloa Norjasta ja muualta, mutta Ruotsin pelit pätkivät pahasti ja lopulta kuva pysähtyy. Eli kaikki muu tuntuu toimivan, mutta Ruotsin futis ei. Eurosportilla eivät osanneet auttaa. </p>


created: 2021-09-22T10:36:38-07:00
updated: 2021-09-22T12:44:37-07:00
title: Why does Firefox keep telling me to update every day, every time I log on?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1445429;1445438;
creator: fourwheelinrider
content:
<p>Why does Firefox keep telling me to update every time I log on, and several times while I'm logged on? These messages are very annoying and unnecessary! I don't need your updates! I don't want any update that removes the "back" button!  I like using the "back" button. I allowed Firefox to update a while back, and it removed the "back" button, so I had to do a big system restore to get the back button returned! Please stop sending the update messages!  Firefox works fine without the stupid updates.   Allow the "Back" button to be used. NO MORE UPDATES! The update messages are so annoying, I'm about to quit using Firefox. </p>


created: 2021-09-22T10:05:50-07:00
updated: 2021-09-22T10:05:50-07:00
title: Importing Bookmarks to New Mac
tags: mac-os;desktop;sync;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: andrewd.cornerstone
content:
<p>I got a new Mac Pro desktop (not new, but new to me, 2010 model), promptly Downloaded Firefox, signed in, tried to find where to Import all the Bookmarks that I've saved on my MacBook (over the last 6 years, hundreds on bookmarks; including about 30 that I use daily for work) ... COULD NOT FIND THIS AS AN OPTION ANYWHERE!!!! Went to the settings page... Went to Sync Tab... Hit Sync Now... NOW ALL OF MY BOOKMARKS THAT WERE ON MY MacBook have been Deleted &amp; replaced with the only 2 Bookmarks saved on my 'new' MacPro!!!!!!!!!!!!!!! IT WENT THE WRONG WAY!!!!!!!! How can I get all my BOOKMARKS back and have them on both computers????? SOOOOOOOO FRUSTRATED RIGHT NOW! PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!! I had all my Bookmarks organized neatly into folders on the toolbar. THEY'RE ALL GONE NOW! </p>


created: 2021-09-22T09:41:17-07:00
updated: 2021-09-22T09:41:17-07:00
title: El navegador de teams no me deja llamar en la app de Microsoft Teams
tags: desktop;websites;
product: firefox
topic: websites
locale: es
creator: beltranjuan606
content:
<p>Al momento de entrar a teams no hay ningun problema, sin embargo, al entrar a una reunion o realizar una llamada no deja. </p>


created: 2021-09-22T09:30:28-07:00
updated: 2021-09-22T09:30:28-07:00
title: Screenshot button not working
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: bobrey
content:
<p>Hi, I have managed to find the right click menu and have got screenshot button to be listed however when pressed I only get large X page across browser window. Likewise when I add screenshot scissor button to toolbar same thing happens. What do I need to change to enable screenshot? </p>


created: 2021-09-22T09:26:55-07:00
updated: 2021-09-22T09:26:55-07:00
title: CAYETANO JAVIER CASTAÑO GARCIA
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: es
creator: cayetanojaviercastaogarcia
content:
<p>Quiero usar el DNIe y no me deja salen estos comentarios: 0x80100004 y 0x80100013. ¿Que puedo hacer? </p>


created: 2021-09-22T09:15:43-07:00
updated: 2021-09-22T09:16:58-07:00
title: Recovering Firefox Profile (w/ EaseUS Data Recovery) After Factory Reset
tags: desktop;download-and-install_1;windows-10;dataloss;profilemissing;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1445412;
creator: tito.obaisi
content:
<p>I lost my Firefox profile data (amongst other files) after a hardware issue forced a repair and a factory reset. I purchased the EaseUS Data Recovery tool to try recover my Firefox data but am running into issues.  </p><p>I located the two folders (one ending in ".default-release" and the other ending in ".default-release-1632317792925") from the PRE-reset file location C:\Users\[User]\AppData\Roaming\Mozilla\Firefox\Profiles. </p><p>I then close Firefox, delete all of the folders from the same location in the POST-reset location of those same files, and paste the older folders in their place. </p><p>However, when I start Firefox, it only shows me POST-reset tabs. Am I doing something wrong? </p>


created: 2021-09-22T09:02:04-07:00
updated: 2021-09-22T09:29:55-07:00
title: Foxfire keep blocking my access to websites
tags: windows-7;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1445413;
creator: Dotty1000
content:
<p>Foxfire keeps blocking my access to websites thatI i know to be GOOD </p><p>i ALSO KEEP GETTING DISCONNECTED FROM THE INTERNET </p>


created: 2021-09-22T08:46:28-07:00
updated: 2021-09-22T08:46:28-07:00
title: Registered Device Not Syncing Open Tabs
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: patski107
content:
<p>I am signed into my Firefox account. The device name is listed, Syncing is ON. I've set the items to be synced; Bookmarks, open tabs, Logins and passwords, addresses, add-ons, and Setting. Yesterday I did a Sync and when I got home I could not see the device or the open tabs. </p><p>What am I missing? Pat </p>


created: 2021-09-22T08:44:07-07:00
updated: 2021-09-22T09:32:01-07:00
title: 403 error
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445415;1445416;
creator: dlkasick
content:
<p>Why do i continue to receive a 403 error message from a reputable website (a childrens hospital), can you help me figure this out.  I have a window 10 but use the firefox and it is up to date. </p>


created: 2021-09-22T08:34:45-07:00
updated: 2021-09-22T08:34:45-07:00
title: Upload speed limited on iCloud, GDrive, etc.
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: halhouly
content:
<p>Hello everyone! </p><p>Since the release of the new Firefox version 90 afterwards I have been using Firefox as I simply love surfing the internet with it as an alternative to chrome or chromium based browsers. </p><p>However, a small problem is annoying me: when I try to upload to <a href="http://iCloud.com" rel="nofollow">iCloud.com</a> or Google Drive, especially large ones, the upload speed is limited to 10 mbps, whereas I have an upload speed of 50 mbps. </p><p>On the other hand, when I try to upload on Chrome Browser or Edge Browser to both websites, the speed gets maxed out, literally maxed out by even 55 mbps! </p><p>I even tried to upload similar sized files simultaneously to Chrome, Edge and Firefox. Chrome and Edge finished while Firefox is still stuck on one third of the upload! </p><p>The strange thing though: when I open <a href="http://speedtest.net" rel="nofollow">speedtest.net</a> and measure the upload speed, it gives me on Firefox a speed of 50 mbps! </p><p>Any idea where the problem is? Any ideas how to speed up the upload and benefit from the max speed? </p><p>I am using latest Firefox on Windows 10. </p><p>Thank you! </p>


created: 2021-09-22T08:33:13-07:00
updated: 2021-09-22T12:35:29-07:00
title: Firefox Detect's CTRL key depressed, when it's not.
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445417;1445434;
creator: reservesteel9
content:
<p>When using Firefox, seemingly randomly the web browser will detect that the control button is pressed on the keyboard. There is nothing around the keyboard that has fallen on the control button, nor are sticky keys enabled in Windows 10. There been a few times now where I have been sitting back using the mouse only and Firefox to text at the control button is pressed and starts to zoom in or out because of that. The only way that I can stop it from happening is to click outside of Firefox on a different application and then go back. To attempt to fix this I've tried the following: </p> <ol><li>  restart firefox </li><li> clear the cache, both manually and with ccleaner </li><li> restarted windows </li><li> checked for an update of firefox (I am at the latest version currently) </li><li> diabled sticky keys in windows 10 completely </li><li> tried a different keyboard </li></ol> <p>None of the above fixes have solved the problem that I am encountering. This issue does not happen in Google Chrome or any other application that I use it is specific to only Firefox. I looked for similar fixes before posting on here, and found two. One individual said that they fix this by changing their Wi-Fi adapter. I had tried to enable and disable this which had no effect. The second fix they said that they tried to restart the computer, which I have done no less than five times now in order try to solve is extremely irritating and functionality killing issue. Thanks guys. </p>


created: 2021-09-22T08:32:56-07:00
updated: 2021-09-22T08:32:56-07:00
title: Lag with HTML5 Video Loops
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: christopher.besch
content:
<p>When looping a video either with the loop-attribute or using the onended callback produce a slight lag when restarting. </p><p><a href="https://jsfiddle.net/3dpL5bh0/2/" rel="nofollow">Example</a>  </p><p>This problem exists on Linux and Windows. It doesn't occur with Chrome on Linux, Windows or ChromeOS. </p><p>Thank you for your help! </p>


created: 2021-09-22T07:31:51-07:00
updated: 2021-09-22T07:31:51-07:00
title: Relay stopped forwarding email?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: sdarisi
content:
<p>I have noticed that I am not receiving any emails via Firefox Relay for the past two days. I have tried logging into Firefox Relay to check and see if any settings have changed but I am not getting the one time code needed to login. Would appreciate any help/guidance with sorting this out. Thanks. </p>


created: 2021-09-22T07:28:17-07:00
updated: 2021-09-22T08:13:24-07:00
title: Page content missing normal mode, Firefox new install
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445407;
creator: dbh67
content:
<p>I'm using Windows 8.1. I've been having an issue with Firefox, version 90 and up. On some sites all the text content is missing. On all sites I cannot login or enter form data because memorized form entries are blank or I cannot enter any characters in the form fields, nothing happens and no characters are entered. </p><p>Note: this only happens in "normal" mode. When in "troubleshoot" mode everything works. This behavior is not caused by any add-ons or extensions since there are none installed, and the issue occurs even on the new install. Also, disabling "Allow pages to choose their own fonts, instead of your selections above" seems to cure the problem, too, but of course that means some websites are unusable since they depend on specific fonts to appear properly. </p><p>I've tried all of the various methods to fix the issue in the Firefox documentation and here in the support forum, including a refresh, and a deletion and a complete new clean install, but nothing solves the issue.  </p><p>The issue does not occur in Chrome or IE, only in Firefox. It also does not occur on Windows 10 and Ubuntu. </p><p>Any help would be appreciated. </p>


created: 2021-09-22T07:13:51-07:00
updated: 2021-09-22T07:13:51-07:00
title: Travamento dos vídeos durante videochamadas no Google Meet
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: pt-BR
creator: rooseveltibiapina
content:
<p>Sou psicólogo e estou fazendo atendimentos por videochamada no google meet. Tenho tido problemas com travamentos da imagem, como stutterings. Tenho feito os atendimentos pelo Edge por conta disso. Alguma solução? Isso não acontece no YouTube ou outros tipos de vídeo. O Navegador está atualizado na versão 92.0 64bits </p>


created: 2021-09-22T07:11:07-07:00
updated: 2021-09-22T08:07:32-07:00
title: full screen arrow
tags: desktop;tips;windows-10;
product: firefox
topic: tips
locale: en-US
answers: 1445394;1445397;1445398;1445401;1445403;1445405;
creator: Norbert38
content:
<p>Hello: </p><p>The full screen arrow is now reduced in size.  Is it possible to get back the original icon? Nothing available in Customize </p>


created: 2021-09-22T07:01:35-07:00
updated: 2021-09-22T07:22:33-07:00
title: "No Internet Connection" message & slow photo display
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445396;
creator: dcnbobt
content:
<p>Using Firefox browser version 92.0 on new Dell Inspiron 5515.  While using Yahoo email, frequently receive error message bordered in red reading "No Internet Connection."  Internet is working fine for every other website.  Tried Yahoo email using Microsoft Edge and this message is never received. </p><p>Also, when viewing news articles with photos, the photos often never appear.  Occasionally, if I wait long enough the photos eventually surface.  And once again, these same photos display almost instantly using Microsoft Edge. </p>


created: 2021-09-22T05:57:53-07:00
updated: 2021-09-22T07:41:14-07:00
title: Firefox giving me a bandwidth or buffering problem with my online radio station: Decades Radio
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445400;
creator: philtc73
content:
<p>I have an online radio station called Decades Radio and listen to it on <a href="http://liveradio.ie" rel="nofollow">liveradio.ie</a> these past few days its showing banwidth or buffering problems onj this site.. I have tried other browsers and they work just fine. Please see my attachment and notice the brown color bar going from left to right until it cuts out stopping and going... I have tried eveything I can think of deleting cookies, unistalling/reinstalling, etc and no progress. I have also had my radio server provider check this too and it shows same problem with them too. Please fix this bug in your firefox software Thanks Phil </p>


created: 2021-09-22T05:24:07-07:00
updated: 2021-09-22T06:02:48-07:00
title: Firefox can't load a website but chrome can
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445372;
creator: jk.bhu85
content:
<p>This quite surprising that this issue has not been fixed in Firefox. I am unable to load a website in Firefox but I can in Chrome. Firefox shows an error, "Secure Connection Failed." This has happened before as well. </p><p>Why can't this be just fixed. Please find the screen shot attached for more information on the error message. </p><p>Below is more information: URL firefox failed to load: http://122.252.232.181/webcare/default.aspx Firefox version:                 92.0 Windows 10 Pro Version 21H1 (OS build 19043.1237) </p>


created: 2021-09-22T04:44:46-07:00
updated: 2021-09-22T04:56:11-07:00
title: nie loguje do banku
tags: windows-7;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1445358;
creator: mko101
content:
<p>po wpisaniu nazwy banku próbuje sie zalogować do niego i dostaje taka odpowiedz....Bad request Your browser sent a query this server could not understand..... co mam zrobiś by się zalogować? </p>


created: 2021-09-22T03:14:27-07:00
updated: 2021-09-22T12:59:37-07:00
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: it
answers: 1445410;1445424;1445446;
creator: claudio.bobbi
title:
ho installato un segnalibro su Firefox che rimanda ad un sito, quando lo si cancella poi riappare ad ogni avvio del browser

content:
<p>Buongiorno, ho installato una estensione su Firefox che non fa la funzione desiderata: è apparso un segnalibro che rimanda ad un sito web (<a href="https://savefrom.net" rel="nofollow">https://savefrom.net</a>), quando lo si cancella poi riappare ad ogni nuovo avvio del browser.  L'estensione non risulta esistere nell'elenco di quelle installate.  Ho provanto anche a seguire diverse "soluzioni" proposte sul web, compreso il ripristino dell'installazione ed il ritorno alla configurazione di alcuni giorni prima, ma senza risultato.  Dopo l'installazione appare anche una "nuova policies": Il browser è gestito dalla propria azienda.  Trattandosi  del PC di casa la cosa è assolutamente strana e nella schermata si fa riferimento al sito ed a <a href="http://savefrom.net/helper" rel="nofollow">savefrom.net/helper</a> . Come si può fare per eliminarlo definitivamente? </p>


created: 2021-09-22T02:59:14-07:00
updated: 2021-09-22T03:43:44-07:00
title: something is wrong
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1445340;
creator: perthodomain221
content:
<p>bold texting We can't automatically get your browser's troubleshooting data, please try these manual steps. </p>


created: 2021-09-22T02:22:20-07:00
updated: 2021-09-22T04:10:21-07:00
title: wamp server problem
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445341;1445348;
creator: geetacomputerdhar
content:
<p>Hmm. We’re having trouble finding that site. </p><p>We can’t connect to the server at passport. </p><p>If that address is correct, here are three other things you can try: </p><pre>   Try again later.    Check your network connection.    If you are connected but behind a firewall, check that Firefox has permission to access the Web. </pre>


created: 2021-09-22T02:04:10-07:00
updated: 2021-09-22T07:11:40-07:00
title: "Yahoo Mail is not supported on your browser" message
tags: desktop;websites;escalate;windows-10;useragenthijacking;
product: firefox
topic: websites
locale: en-US
answers: 1445343;1445345;1445346;1445350;1445357;1445389;
creator: kathpbrown
content:
<p>I've migrated to a new computer and installed the latest version of Firefox. I now get this persistent message when I try to access my email on Yahoo: </p><p>"The latest version of Yahoo Mail is not supported on your browser. Please use a supported browser below or use basic Mail". I then choose the basic Mail. </p><p>I'm using the latest version of Firefox and once I move around folders for a while, (Inbox, Trash, Sent), Yahoo remembers and gives me the latest version. </p><p>How can I make this permanent? </p>


created: 2021-09-22T00:47:30-07:00
updated: 2021-09-22T03:57:21-07:00
title: www.gstatic.com doesn't load
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445344;
creator: panagiotis2016
content:
<p>After all latest updates, unfortunately, I get the message "Waiting for <a href="http://www.gstatic.com" rel="nofollow">www.gstatic.com</a>..." and pages don't load.  Any suggestions to overcome this problem are more than welcome. Firefox version 92.0 (64-bit) </p>


created: 2021-09-21T23:46:11-07:00
updated: 2021-09-22T14:42:33-07:00
title: White Bar appears above all firefox windows when Firefox is maximized, need help getting rid of it.
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1445351;1445364;1445368;1445369;1445371;
creator: shigbeard
content:
<p>I have a strange white bar that appears above the Firefox window at all times, but it's only visible on one of my other monitors, which is positioned above the monitor Firefox is on. I've tried starting firefox with all my extensions and themes disabled, and all that did was make the bar black instead of white. </p><p>This lead me to believe it was the Title bar. However, that's currently disabled. When I enable the title bar, the white bar disappears, but then I'm left with the title bar (which I do not want). </p><p>Is there a way I can have the Title bar disabled and not have this bar appear? </p><p>Worth noting I'm using the Lepton UI mod (which doesn't seem to be responsible for this) and DisplayFusion (which I thought would have been responsible for this, however I cannot be sure). Running Win 10. </p>


created: 2021-09-21T22:32:20-07:00
updated: 2021-09-21T22:32:20-07:00
title: new laptop login ok email auth code never works
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: 666jacktheknife666
content:
<p>invalid authorization code get it every time have recieved 5 diffrent codes none of them work. suggestions welcome . </p>


created: 2021-09-21T21:09:52-07:00
updated: 2021-09-21T23:28:23-07:00
title: Cookies and site data
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445317;
creator: millhousehouse
content:
<p>All of a sudden I have to log in to all the common websites I use such as Yahoo mail.  It could have been something I changed but I don't know what.  From what I understand it may have something to do with the setting Cookies and site data.  I think that if the box that says "delete cookies and site data when Firefox is closed" is checked then the log ins will not be remembered. The problem I have is that particular setting is ticked and it is shaded and I cant uncheck it.  Can someone provide a simple solution please? </p>


created: 2021-09-21T20:47:12-07:00
updated: 2021-09-21T20:47:12-07:00
tags: desktop;beta;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: saull28
title:
Firefox used to have a setting to open 1, 3 or all previous session tabs, now that option is gone and defaults to open all tabs

content:
<p>Firefox used to have a setting to open 1, 3 or all previous session tabs, now that option is gone and defaults to open all tabs. The problem didn't affect me until I made a full Win 8.1 64-bit reinstall, I overwrote the entire previous profile with about 950 tabs; I made sure that profile specific files weren't overwritten, I checked internally with Total Commander looking for the specific profile name in all files of the old profile; anyway, the new firefox with the old profile quickly killed any operational capability of my PC, not even the mouse or the keyboard lights would work, until many minutes later, then slowly I could move the mouse to the upper right corner for the [   X   ] to kill firefox. While trying to uninstall Firefox uninstaller offered to "refresh" so I did, and here I am </p><p>Is there something in about:config I can modify? I really need that option back, is a royal PIA as Firefox is working now, and a very very stupid idea to remove such important option. </p><p>Plugins, add-ons have nothing to do, Can anyone let Mozilla know about this, they killed the Feedback option on the Browser. </p>


created: 2021-09-21T19:59:46-07:00
updated: 2021-09-21T19:59:46-07:00
title: Firefox Not Saving My Username and Password
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: annaleewong732
content:
<p>Hi, I'm hoping someone can help me. I'm unable to save my username and passwords. I read that it could be that I had upgraded to a new version of Firefox. Apparently, I had previously downloaded Firefox a while ago and just recently reinstalled it. I guess it remembered. I check marked all the password settings and it still won't save at all. It said that I should downgrade to a previous version 68. Then, it asked which browser and that's where I'm stuck. </p><p>Can someone please help? </p><p>Thank you! </p>


created: 2021-09-21T19:53:17-07:00
updated: 2021-09-21T19:53:17-07:00
title: Constant blocking
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: bboortz
content:
<p>Dear Firefox Community:  I used to love Firefox.  Now, I am constantly blocked from performing basic functions.  Tonight I tried to complete a simple ebay transaction.  I wasted more than one hour trying to make a purchase, with Firefox failing at every step.  I opened Microsoft Edge and completed my purchase within literally seconds.  Firefox now blocks me from several of my favorite websites.  My fantasy sports and sports betting websites fail on Firefox but work fine on other browsers.  The entire financial pop up window that is supposed to provide security does not work with my bank's website.  I am trying to find a good reason to continue using Firefox, and I am not thinking of any.  Again, I'm a longtime user and fan but right now the basics are not working with you, Firefox.  Very frustrated. </p>


created: 2021-09-21T18:19:35-07:00
updated: 2021-09-21T23:31:12-07:00
title: installing Firefox ends up installing google chrome instead?
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1445298;1445318;
creator: nblas
content:
<p>After uninstalling Firefox which is actually chrome Firefox always ends google chrome browser the icon says Firefox but opens chrome instead? </p>


created: 2021-09-21T18:18:26-07:00
updated: 2021-09-21T23:31:33-07:00
title: Firefox won't run due to System Error
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1445319;
creator: prohumanistfreelover
content:
<p>When I try to run Firefox, I get a window pop up says System Error X The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program  may fix this problem. I downloaded Firefox &amp; tried to open it &amp; got the same error. Any suggestions about how to fix this problem &amp; not lose my bookmarks? </p>


created: 2021-09-21T17:52:19-07:00
updated: 2021-09-21T17:52:19-07:00
title: Pinned tabs disappeared!
tags: mac-os;desktop;tabs;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: Michel.Lukawecki
content:
<p>In one of my windows, 9 out of 10 pinned tabs have been lost and replaced with "new tab" (which are all empty, of course). </p><p>The only unusual thing I can remember was using a private window a few days ago (a feature that I had never used before).  Is this the cause of this bug??? </p><p>Thanks. </p>


created: 2021-09-23T16:29:23-07:00
updated: 2021-09-23T16:29:23-07:00
title: Why is version 92 trashing fonts?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: L_shifty
content:
<p>After installing 92 characters are constantly dropped in web pages, necessitating constant refreshing. Make screens unreadable. See screen shots of Yahoo mail and CNN. Win 10. </p>


created: 2021-09-23T16:16:23-07:00
updated: 2021-09-23T16:16:23-07:00
title: You don't have permission to access "http://www.wondrium.com/" on this server.
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: hardcases
content:
<p>When signing in to <a href="http://Wondrium.com" rel="nofollow">Wondrium.com</a>, I now receive this message and cannot access the site ussing Firefox </p><p>Access Denied You don't have permission to access "<a href="http://www.wondrium.com/" rel="nofollow">http://www.wondrium.com/</a>" on this server. </p><p>Reference #18.ac0cde17.1632438651.2bef339  </p><p>I do not have this problem if I use Microsoft Edge. </p>


created: 2021-09-23T15:30:26-07:00
updated: 2021-09-23T15:52:36-07:00
title: Password question
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445804;
creator: pa28fish
content:
<p>Sorry, I wasn't sure which topic this question fell under. I created my Firefox account in 2017 and have forgotten my Password. However, since creating my account in 2017, I've NEVER SIGNED OUT.  Until I hopefully remember my password, I don't plan too. </p><p>Question - If I am signed into my Firefox account, as I have been since 2017, and get to a point (when updating or changing my settings, add-ons, etc) where it asks me to re-enter my Password, is there a set number of password sign in attempts before it locks me out?  And, if it locks me out after so many incorrect attempts, does it also sign me out of Firefox as well OR do I stay signed in?  Hopefully I explained my question.  </p><p>I really don't want to lose my data with Password reset, so I'm trying find ways help me recall my correct Password.  Thanks for any info.   Kurt </p>


created: 2021-09-23T15:15:33-07:00
updated: 2021-09-23T15:15:33-07:00
title: Abas de lojas abrindo automaticamente
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: pt-BR
creator: mpandrad
content:
<p>Boa noite,  ultimamente, ao entrar em sites de lojas (Netshoes, por exemplo) o firefox tem aberto uma aba adicional de outro produto da mesma loja. Isto já aconteceu em lojas diferentes também. Como acabar com este problema? Obrigado </p>


created: 2021-09-23T14:56:33-07:00
updated: 2021-09-23T14:56:33-07:00
title: Repeatedly reloads the workspace in MemoQWeb
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: tobuishi
content:
<p>As a freelance translator, my clients often assign me work through online translation software interfaces like Wordfast and MemoQWeb. I've never had trouble using these services before. Since the update on September 7, I've been unable to work normally in MemoQWeb. When I open up a file and start translating, the workspace repeatedly reloads (every few minutes) as if I'd just opened the file. Every time this happens, it boots me back up to the first segment in the file and loses any unconfirmed input I'd been in the process of typing into the open segment at the moment of reloading. I don't have this problem in Edge (I checked), but Edge is my emergency fallback browser and isn't set up with useful translation add-ons like my Firefox account. This is slowing down my workflow a lot, and I would deeply appreciate help getting it resolved. &lt;3 </p><p><a href="https://fuji.memoq.com/sunflare/webpm/webtrans/online-tasks/ongoing" rel="nofollow">https://fuji.memoq.com/sunflare/webpm/webtrans/online-tasks/ongoing</a> </p>


created: 2021-09-23T14:47:51-07:00
updated: 2021-09-23T14:59:36-07:00
title: had to deinstall firefox and re install, the sync restore nothing ?
tags: mac-os;desktop;sync;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1445795;
creator: work31
content:
<p>I had to de install firefox and re install the sync bring no data ?  </p><p><br> I also had to reset password after the re install </p>


created: 2021-09-23T14:30:52-07:00
updated: 2021-09-23T14:30:52-07:00
title: Locked out of Firefox sync
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: jim.clow
content:
<p>Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who do I contact to either get my account deleted so I can start again, or get an account reset option set to my e-mail address? Ultimately none of my devices are logged in, and I cannot find my backup code.  </p><p>The impression I have so far is that you have to sign in with another e-mail account (which is what I have done now), but this is not the e-mail account I want to use. Any help would very appreciated, thanks  </p>


created: 2021-09-23T14:22:59-07:00
updated: 2021-09-23T15:09:53-07:00
title: Constant Crashes in 92
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445797;
creator: rev21.23
content:
<p>bp-4de46cf8-f5ce-48a9-86eb-70a410210923 	9/23/2021, 4:11 PM 	 View bp-e1d2efd8-ee89-47fa-9564-924010210923 	9/23/2021, 4:11 PM 	 View bp-29dfde48-6d4a-4f22-a22a-0a1d50210923 	9/23/2021, 4:11 PM 	 View bp-ba95a37f-6721-4c0a-bb8e-f7ef70210923 	9/23/2021, 4:11 PM 	 View bp-100d6463-e3ce-421d-b3f7-542770210923 	9/23/2021, 4:11 PM 	 View bp-cf80ccaa-f96a-451b-a240-50a1e0210923 	9/23/2021, 4:11 PM 	 View bp-bb0105cd-7275-4ece-a004-92a750210923 	9/23/2021, 4:11 PM 	 View bp-efd6bb26-ed26-416a-aede-9e7a70210923 	9/23/2021, 4:11 PM 	 View bp-ac037a5d-683e-47a7-8106-6cfeb0210923 	9/23/2021, 4:11 PM 	 View bp-d5b32fbb-1f1b-46c7-9007-c75740210923 	9/23/2021, 4:11 PM 	 View bp-3cabad74-70b9-490b-bf82-3adfb0210923 	9/23/2021, 3:12 PM 	 View </p>


created: 2021-09-23T13:59:28-07:00
updated: 2021-09-23T14:44:45-07:00
title: MD5 Hash ESR 91.1.0 Changing
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1445778;1445787;
creator: geary1
content:
<p>So every time I download 91.1.0 from here: <a href="https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr" rel="nofollow">https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr</a> The MD5 hash changes. Please let me know what I'm doing wrong... because I'm pretty sure it's my misunderstanding. </p>


created: 2021-09-23T13:38:30-07:00
updated: 2021-09-23T13:38:30-07:00
title: Adobe PDF does not display charts
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: adam.okhai
content:
<p>When I open a PDF that contains charts and graphs, the document displays all text on all pages correctly except I do not see the charts and graphs. Instead of charts and other graphics, I see a greyed-out box with no information whatever.  I have double checked all Adobe PDF settings and PDFs do display correctly, and in full, with Chrome and Edge.  </p><p>I want to stick with FF. How do I fix this? System is Win 10 Pro and always updated. Many thanks </p>


created: 2021-09-23T13:29:08-07:00
updated: 2021-09-23T14:44:51-07:00
title: Bookmarks are gone!
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1445788;
creator: haskayne60
content:
<p>I got a new laptop. I logged into Firefox and when I synced all my bookmarks have disappered. After syncing about 10 more times its all missing! </p><p>Any help! </p>


created: 2021-09-23T13:14:34-07:00
updated: 2021-09-23T13:14:34-07:00
title: junk mail
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: bhansen1
content:
<p>i've been getting more and more what i would call junk mail.  is there any way to stop it?  i indicate them as junk,  what else can i do to eleminate them? </p>


created: 2021-09-23T13:00:12-07:00
updated: 2021-09-23T13:15:08-07:00
title: password problem
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445765;1445769;
creator: miqueljloco
content:
<p>I have problems logging in to amazon.  2 weeks ago I changed password.  Now I can't log in again.  However, I can log in to amazon with microsoft edge using the SAME PASSWORD!!  why does firefox keep refusing my password.  firefox shows me this -- *********************** on the password line.  what is going on?? </p>


created: 2021-09-23T11:53:31-07:00
updated: 2021-09-23T12:47:42-07:00
title: ICON Maddness!
tags: desktop;tips;windows-10;firefox-920;
product: firefox
topic: tips
locale: en-US
answers: 1445760;
creator: tricia7
content:
<p>when you visit a site how do you keep firefox from creating an icon of that page on the home page </p>


created: 2021-09-23T11:51:18-07:00
updated: 2021-09-23T13:12:36-07:00
title: keyboard shortcut for tab scroll one width (like double click on <>)
tags: windows-7;desktop;tips;firefox-920;
product: firefox
topic: tips
locale: en-US
answers: 1445767;
creator: spdgnzls
content:
<p>HI, </p><p>What's the keyboard shortcut for tab scroll one width (like double click on &lt;&gt;)? If it does not exist, how could it be created? </p><p>Thx </p> <dl><dd>) </dd></dl>


created: 2021-09-23T11:35:18-07:00
updated: 2021-09-23T12:42:46-07:00
title: How do I permanently delete specific bookmark restore dates from Firefox 92.0?
tags: windows-7;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1445758;
creator: yrfrnd
content:
<p>How do I permanently delete specific bookmark restore dates from Firefox 92.0, 64 bit? I am running Windows 7 pro. Older versions of Firefox gave me a delete option. Not anymore.  I cannot eliminate specific restore bookmarks dates from the restore option. How do I do it?  If necessary, I will uninstall Firefox completely.  Thank You. </p>


created: 2021-09-23T11:27:08-07:00
updated: 2021-09-23T14:20:52-07:00
title: Google Docs Documents have sudden spacing issue between letters in Firefox
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1445781;
creator: immortalskeleton13
content:
<p>Hello. </p><p>I've been both a long-term Google Docs and Firefox user; I use Google Docs every day. For two days now, however, I have been having issues with the spacing within words. It looks like there is an extra space between the letter M while other letters tend to look pushed closer together. Thinking that I accidentally hit the space bar twice I tried to delete it, but instead it deleted the entire letter. I checked the rest of my Documents and had to realize that almost all of them are affected. </p><p>Firefox tells me it's up to date (Version 92; when I click on Help → About Firefox it tells me there are no new updates) as is my operating system (Windows 10). I deleted every browser extension I had, cleared the cache and cookies in Firefox, and restarted my laptop, but this didn't fix the spacing issue portrayed in the images below. The line spacing has been at 1.15 and the Document has been aligned left before and after this happened, so I've ruled that out as causes as well. Changing the font to another and back did not help either. </p><p>This issue does not appear in browsers such as Microsoft Edge and Chrome. </p><p>I reached out to the Google Docs support community (<a href="https://support.google.com/docs/thread/127217355/documents-have-sudden-spacing-issue-between-letters?hl=en" rel="nofollow">link to the thread here</a>) thinking it was an issue with the website itself. The people giving advice in this thread suggested that Firefox is having rendering issues since it only occurs in (my) Firefox browser and that I contact a Firefox forum, so here I am. </p><p>If anyone has advice on how I could fix this or who else I should contact, I'd be more than happy to hear it! </p><p>Diana </p>


created: 2021-09-23T11:05:25-07:00
updated: 2021-09-23T14:26:08-07:00
title: PR_END_OF_FILE_ERROR em sites confiáveis
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: pt-BR
answers: 1445784;
creator: caiodolabcom
content:
<p>Boa tarde. </p><p>Desde que reinstalei o Firefox no computador após restauração, estou recebendo esse erro praticamente toda vez que tento usar alguns sites específicos, que eu sei possuírem certificados de segurança. Por exemplo, um deles é o duckduckgo, inclusive como opção de pesquisa no meu firefox. Eu já procurei exaustivamente mas não consigo identificar o erro para além disso. Só para passar por algumas das soluções comuns que não funcionaram: </p><p>- Não estou usando proxy - Já tentei com e sem extensões - Já ativei e desativei DNS over HTTPS - Já mudei meus servidores de DNS - Horário do computador está ok - Já tentei com outro perfil do firefox - Firefox tem permissão de firewall - Tentar em outra rede </p><p>Única coisa que parece funcionar é fazer flush de ip pelo prompt de comando e reiniciar o sistema, porém preciso fazer isso de 20 em 20 minutos, porque resolve por pouco tempo antes de dar o erro novamente. Quando ele começa a funcionar, o navegador está reconhecendo o certificado, com identificação de proprietário e homologação, até espontaneamente não reconhecer mais. </p><p>Eu creio ser alguma configuração no computador pós-formatado, pois este erro também acontece no Opera, porém não no Edge. Mas não consigo identificar qual mais pode ser o problema e a solução. </p>


created: 2021-09-23T11:01:13-07:00
updated: 2021-09-23T11:01:13-07:00
title: Your App
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
creator: Lennyrats
content:
<p>I didn't pay for this feature. Now, i'm busing write my story. Don't have time for Firefox features right now.  Credit back your charge. Leonard Rattimi </p>


created: 2021-09-23T10:58:13-07:00
updated: 2021-09-23T10:58:13-07:00
title: Yahoo mail will not open in Firefox....it still does in Chrome
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: geno368
content:
<p>I can go to the <a href="http://yahoo.com" rel="nofollow">yahoo.com</a> web site but when I click on mail account it re-directs to an at&amp;t or "<a href="http://currently.com" rel="nofollow">currently.com</a>" </p>


created: 2021-09-23T10:50:57-07:00
updated: 2021-09-23T10:50:57-07:00
title: Clear History Dialogue Window
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: OldHeart43
content:
<p>Why did Mozilla change the "Clear Recent History" dialogue window so that it NO LONGER has the "hotspot" that the cursor automatically goes to to make it quicker and easier to "Clear All History" after SETTING the choices to "Everything" and choose all of the options? The cursor USED TO be able to be set to go to the "OK" button automatically, now it does not. Why and why not? AND the dialogue window has been ENLARGED and SET in a CENTERED LOCATION onscreen. Why? Is it POSSIBLE to correct this oversight and allow for the cursor to go to the "OK" button automatically again? It seems that Windows 10 has presented additional challenges in maintaining a pleasant experience for MOST services/apps, and I hate that MS does that at every "update". </p><p>If there is NO way to correct/re-establish these functions to Firefox, Thank You for your time and efforts to keep Mozilla users/friends safe and happy, and stay safe and well, </p><p>OldHeart43 </p>


created: 2021-09-23T10:14:15-07:00
updated: 2021-09-23T13:56:22-07:00
title: Jeszavak tárolása
tags: linux;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: hu
answers: 1445755;
creator: mikuca.ca
content:
<p>Tisztelt Firefox fejlesztők!  </p><pre>Érdeklődni szeretnék, hogy a Firefox böngészőben a tárolt jelszavak átírását lelehet e tiltani? Ezt a kérdésemet azért teszem fel Önöknek, mert vannak olyan webhelyek, portálok, ahol a belépésnél vagy a  portál főoldalra való vissza lépésnél mindig megjelenik egy ablak a Firefoxban tárolt jelszavam módosítására  felszólítva. </pre> <p>Ha ilyenkor véletlenül nem az állandóan megjelenő felszólító kis ablak bezárására kattintok, akkor a  Firefoxban elmentet jelszavam mindig " Login password" -re változik. </p><pre>Ezért az érdekelne, hogy a Firefoxban hogy akadályozhatom meg, hogy a mentett jelszavam egy vagy több webhelyen megjelenő ablak, vagy bárki felülírja.  Válaszukat és segítségüket hálásan köszönve, tisztelettel: Antal Miklós </pre>


created: 2021-09-23T09:52:30-07:00
updated: 2021-09-23T09:52:30-07:00
title: Loading Issue
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: nawa43638
content:
<p>Hi there, </p><p>Currently I'm using chrome browser but the issue is that when I opened some extension at a time then browser speed became very slow also some time my <a href="https://shoesknowledge.com/" rel="nofollow">site</a> also face difficulty to load. It is really frustrating for me that's why my plan is to use mozila browser. </p><p>Question is that, is mozila have also same problem like this? </p>


created: 2021-09-23T09:44:05-07:00
updated: 2021-09-23T09:44:05-07:00
title: How to restore older sessions than Restore Previous Session?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: stephenah02
content:
<p>When I start up firefox I usually select restore previous session to get back all my tabs, but sometimes I click on the wrong button and accidentally close out firefox. When I open firefox back up and try to restore the previous session, it restores to the session where I misclicked and only brings up the homepage. Is there a way to restore to the session before that with all my tabs, without having to go into browser history and bringing them up one by one manually? </p><p>Some of the answers to similar questions involve going to "%appdata%\mozilla\firefox\profiles\sessionstore-backups", but all of the files in that folder are either from several months ago or from after I messed up and lost my session. </p>


created: 2021-09-23T09:29:47-07:00
updated: 2021-09-23T09:29:47-07:00
title: Grant Firefox permissions to microphone and camera in macOS
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ABC-XYZ
content:
<p>I am suffering from the same issue <a href="https://apple.stackexchange.com/q/424909" rel="nofollow">posted on AskDifferent</a> and since there is no answer there, I thought to paste the question here. </p><p>I have installed Firefox (version 90.0.2) on macOS version 11.5.1. In the Camera and Microphone panes under the Privacy tab in <a href="https://support.apple.com/en-il/guide/mac-help/mh32356" rel="nofollow">Security &amp; Privacy</a> settings, Firefox is missing. </p><p>I tried <a href="https://apple.stackexchange.com/a/384318/337426" rel="nofollow">this answer</a> and <a href="https://apple.stackexchange.com/a/384311/337426" rel="nofollow">this</a>, then opened Firefox and navigated to a website that <a href="https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions" rel="nofollow">prompted for using the cam and mic</a>. </p><p>Yet, when I approved it on Firefox, the Mac privacy dialog did not pop. </p><p>How can I give permissions to Firefox for microphone and camera to be able to use them in Firefox? (should it be <a href="https://developer.apple.com/forums/thread/119373" rel="nofollow">by modifying the privacy database</a>?) Is this a Firefox bug? Right now, it forces me to use other internet browsers :( </p><p>(my System Integrity Protection status is enabled) </p>


created: 2021-09-23T09:24:23-07:00
updated: 2021-09-23T10:33:31-07:00
title: Slowness in Firefox
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445732;
creator: gkf1
content:
<p>Slowness in Firefox in last two weeks, loading, searching in other fields, (google  facebook never experienced this with firefox and would like it fixed please! </p>


created: 2021-09-23T08:34:31-07:00
updated: 2021-09-23T14:19:12-07:00
title: Economia de internet
tags: desktop;customize;
product: firefox
topic: customize
locale: pt-BR
answers: 1445780;
creator: abreudejoaovitor
content:
<p>Eu uso o firefox no meu computador, porém a internet vem do roteador do celular e eu gostaria de saber se existe alguma opção (ou alguma extensão) de compactação (ou economia) de dados para que a internet não acabe drasticamente. Também quero saber como bloquear uso de dados em segundo plano de sites. </p>


created: 2021-09-23T08:28:48-07:00
updated: 2021-09-23T09:06:15-07:00
title: How to retrieve previous data from Firefox Send
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445703;
creator: karenlarson023
content:
<p>Hey! I had some precious data on Firefox send that i want to retreive. But since it seems to have shut down, how do I get that data back? I really need it. Thanks in advance, Regards  Team <a href="https://discordserverlists.com/dark-souls-discord/" rel="nofollow">DiscordServerLists</a> </p>


created: 2021-09-23T08:17:05-07:00
updated: 2021-09-23T14:25:56-07:00
title: Language compatibility issue on chrome os
tags: linux;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445783;
creator: bluemoon7744
content:
<p>I installed linux firefox by this instruction: <a href="https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-browsers-chromebook&amp;utm_medium=referral&amp;utm_campaign=seo" rel="nofollow">https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-browsers-chromebook&amp;utm_medium=referral&amp;utm_campaign=seo</a> </p><p>and Korean website looks like the screenshot. </p><p>I tried setting Chromebook default language on Korean and English, and browser settings set on Korean and English for each. Nothing worked. </p>


created: 2021-09-23T07:53:15-07:00
updated: 2021-09-23T08:34:18-07:00
title: opening a link defaults to "save as"
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1445678;1445683;
creator: newmarket2
content:
<p>Normally, when I click on a link that connects to a file, I'll get an option window allowing "Save" or "Open with". A few days ago, FF is defaulting to "Save" The same operation in Chrome still returns the option window. </p><p>Is there a setting I need to change? </p>


created: 2021-09-23T07:24:16-07:00
updated: 2021-09-23T09:55:37-07:00
title: Yahoo news stories with included pictures
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445682;1445715;
creator: dremltr
content:
<p>Every single time I access a news story under <a href="http://yahoo.com" rel="nofollow">yahoo.com</a> the included pictures do not load without a reload and sometimes that does not work. Other browsers I have tried do not exhibit this behavior. </p><p>The placeholders for the pictures are just a grey box. </p>


created: 2021-09-23T07:05:38-07:00
updated: 2021-09-23T07:05:38-07:00
title: youtube
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: tr
creator: mike_onur_beckham
content:
<p>bu youtube neden bu kadar yavaş mozillada yıllardır. chromeda biraz takılayım diyorum youtubeda sonra mozilla geçince videolar bildiğin ya açılmıyor ya da yavaş açılıyor. </p>


created: 2021-09-23T06:17:43-07:00
updated: 2021-09-23T07:24:06-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: amilega
title:
Can't Save videos, can't share video, can't open my user options on YouTube with Firefox (buttons not responding)

content:
<p>Hi there </p><p>I've got a strange situation on YouTube page: </p><p>1. The button of my user avatar/icon doesn't respond. (so I can't switch between accounts and to see some more options). </p><p>2. The button to Add a video to a playlist doesn’t respond. </p><p>3. The button to Share a video doesn’t respond. </p><p>4. YouTube Apps button doesn't respond as well. </p> <ul><li>Please see attached screenshot* </li></ul> <p>These options are available in Opera for example. </p><p>I'll be happy for some help  </p><p>Thanks in advance </p><p>A </p>


created: 2021-09-23T04:47:48-07:00
updated: 2021-09-23T10:38:36-07:00
title: How to Enable 3rd party cookies for Kaltura Media Application in Firefox Nightly 94.0a1
tags: desktop;cookies;nightly;windows-10;firefox-940a1;
product: firefox
topic: cookies
locale: en-US
answers: 1445646;1445647;1445663;1445688;1445705;1445716;1445735;
creator: pherrera52007
content:
<p>I am unable to enable 3rd party session cookies, which are required for the Kaltura application, in D2L Brightspace for online education courses in Firefox Nightly 94.0a1. </p><p>I have tried Kaltura application specific, and my educational institution specific troubleshooting with no change. I have tried changing settings in Firefox Nightly's Privacy and Security Enhanced Tracking Protections and by Managing Exceptions in Cookies and Site Data with no changes. </p><p>On the webpage of my course material there is a message that reads: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." under Course Tour Video </p><p>I have further troubleshot this issue by managing the same exceptions in Google Chrome where the content is working. I have retrieved the relevant content URLs from the Google Chrome browser Kaltura video and cookie info and used them in Firefox Nightly to allow all appropriate exceptions with no changes. </p><p>After all troubleshooting, I have took the step of clearing Cookies, Site Data, History and restarting Firefox Nightly with no changes on the course page and met with the same error message. </p><p>How can I resolve this, because I would like to use Firefox Nightly as my preferred browser for my course work? </p>


created: 2021-09-23T04:43:08-07:00
updated: 2021-09-23T08:28:36-07:00
title: Since recent update I cannot email link using Gmail.
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1445666;1445681;
creator: paulgoshea
content:
<p>Command under "File" was "email link", now "share".  Gmail is my default, but doesn't work.  Only option is apple mail which I don't want to use. </p>


created: 2021-09-23T04:38:30-07:00
updated: 2021-09-23T04:42:26-07:00
title: unable to use ublock orgin for firefox and adblock for firefox
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1445636;
creator: stevengberry
content:
<p>I have always been able to use ublock orgin for firefox and adblock for firefox now i am not able to they are the two best adblockers i have ever used. </p>


created: 2021-09-23T04:20:32-07:00
updated: 2021-09-23T08:35:55-07:00
title: reader view
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1445685;
creator: calgar
content:
<p>reader view normally  has  button for " read aloud " , but with some pages this does not appear..only 3 other functions appear  ..... how to get it operative for all pages i call up ? </p><p>thanks ed. </p>


created: 2021-09-23T04:05:19-07:00
updated: 2021-09-23T04:05:19-07:00
title: VSYNC problems (tearing) | Win 7 | Intel Extreme Graphics 2
tags: windows-7;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: mbentefor
content:
<p>Hi!  </p><p>Every online video I watch with Mozilla Firefox (92.0, 32-bit) has serious vsync/tearing problems. I tried Chrome - it doesn't have such problems. Local video players (VLC, MPC etc) also do not have such problems. </p><p>Specs: Windows 7 Ultimate SP1 32-bit Intel Pentium 4 2.66 GHz D1 (no SSE3) GPU: Integrated Intel Extreme Graphics 2, Springdale-G (865G) (82865G) DirectX: SW: 11, HW: 7.0 OpenGL: SW: GLDirect, HW: 1.3 System HDD speed: 76 MB/s read, 77 MB/s write </p><p>I tried changing various related (or not) values in about:config to no luck. </p><p>Thank you in advance for any help provided! (Not for the phrases "change your specs" :)) </p><p>Best regards, MBentefor </p>


created: 2021-09-23T03:41:15-07:00
updated: 2021-09-23T03:41:15-07:00
title: facebook bulletin not displaying
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: joaniefl
content:
<p>Why can't I see Facebook bulletin in firefox-I have to go to chrome to see the content I've subscribed to. </p>


created: 2021-09-23T03:22:03-07:00
updated: 2021-09-23T09:36:02-07:00
title: Bookmark list instead of scroll
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1445620;1445711;
creator: trayan.iliev
content:
<p>Is it possible to have folders with a lot of bookmarks displayed in multiple columns, instead of the scroll arrow? </p><p>Side question, is it possible to reduce bookmark list item thickness? I like the redesign, but the bookmarks are super thick, would much prefer the old, thin ones. </p>


created: 2021-09-23T02:49:39-07:00
updated: 2021-09-23T03:33:08-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445619;
creator: as_if_ik1447
title:
Could anyone tell me why am I getting symbols instead of texts in the dropdown menu of several websites?

content:
<p>Even when I am writing this, I am unable to answer the question "Which topic best describes your question?" because its drop down menu is not readable and full of symbols. I reinstalled the Firefox but the problems persisted.  </p><p>Furthermore, I also reset the all the fonts menu in the "about:config" and changed "layout.css.font-visibility.level" to 1. Sadly, there was no luck.  </p><p>I'd appreciate any suggestions regarding solution of this problem. </p>


created: 2021-09-23T02:49:09-07:00
updated: 2021-09-23T02:49:09-07:00
title: Problem syncing android with windows
tags: desktop;sync;windows-10;firefox-910;
product: firefox
topic: sync
locale: en-US
creator: joeloyola01
content:
<p>Hi, </p><p>I have firefox in my pc and in android, both with the same account and it has been working fine until recently when I noticed that all my bookmarks, suggestions and history disappeared from my pc. I checked if I have the last version, logged out and in again and tried forced syncing and nothing changes. Any idea why can this happen all of a sudden? </p>


created: 2021-09-23T01:40:53-07:00
updated: 2021-09-23T01:40:53-07:00
title: Firefox has problem signing-in my profile in a website
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: miktore
content:
<p>Hi.  Since a couple of days I cannot sign-in in my amazon profile from Firefox: after I put my email, the page stay "thinking" and waving indefinitely the point up in the label (see pic). It never happened before. I've tried with other browsers and everything is alright, so it'd be for Firefox.  I've tried all the basic standard solutions (to restart the system, refresh Firefox, update the system and antivirus etc.).  I use windows 10 (64bits) with avast in a laptop ASUS, RAM 4MB, celeron 3. Please, check it: Firefox is my default browser. Thank you very much. Regards, Mikel. </p>


created: 2021-09-23T01:26:47-07:00
updated: 2021-09-23T02:31:30-07:00
title: Stampa su firefox portable 92,0
tags: desktop;other;
product: firefox
topic: other
locale: it
answers: 1445587;
creator: diego.ramufficio
content:
<p>Salve volevo sapere dove trovo le impostazioni di imposta pagina per la stampa del browser. Il mio problema e' che quando provo ad ingrandire la stampa alcune parti del browser mi spariscono dalla stampa anche essendoci margine sufficiente a destra </p><p>Grazie </p><p>Diego Cappelluti </p>


created: 2021-09-23T01:16:57-07:00
updated: 2021-09-23T01:16:57-07:00
title: ESTREMA LENTEZZA ED INVASIVITA'
tags: windows-7;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: it
creator: a.ortame
content:
<p>troppo lento, per aprire 3 poste di gmail  è un'impresa. E non capiscp perche con tre schede aperte, nella Gestione attività ne trovo 10!!!!!!!! NONOSTANTE ABBIA ATTIVATO IMPOSTAZIONI MOLTO STRINGENTI E RIGIDE, PENSO CHE VI ABBANDONERò PRESTO </p>


created: 2021-09-23T01:08:08-07:00
updated: 2021-09-23T03:21:56-07:00
title: BOX ORDINAL GROUP IN USERCHROME
tags: desktop;beta;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1445584;1445597;1445613;
creator: deanone
content:
<p>I remember seeing somewhere that <em>-moz-box-ordinal-group</em> does not keep assigned values in userChrome if the value is changed after being set the first time. This certainly seems to be the case - </p><p>With the following I had temporarily set the value to '1' but then set it back to '2' - it no longer works. </p><pre>#clearDownloadsButton {  -moz-box-ordinal-group: 2 !important; } </pre> <p>Am I missing something? </p>


created: 2021-09-23T00:42:24-07:00
updated: 2021-09-23T02:29:16-07:00
title: remove all cookies
tags: desktop;cookies;windows-10;firefox-920;
product: firefox
topic: cookies
locale: en-US
answers: 1445564;
creator: andreflore
content:
<p>send the answer by mail to xxxxxxxxxx@xxxxxx.xx </p><p><i>(email address removed by moderator; please do not post personal information on a public website; <a href="https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Forum rules and guidelines</a>)</i> </p>


created: 2021-09-22T23:59:08-07:00
updated: 2021-09-22T23:59:08-07:00
title: sistemas.sec.gob.mx
tags: desktop;websites;windows-81;firefox-920;
product: firefox
topic: websites
locale: es
creator: blancaestela.0417
content:
<p>deseo que me den acceso por favor al siguiente direccion  <a href="http://sistemas.sec.gob.mx" rel="nofollow">sistemas.sec.gob.mx</a>     gracias. </p>


created: 2021-09-22T23:51:57-07:00
updated: 2021-09-22T23:51:57-07:00
title: An error occurred during a connection to icloud.com.
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: scottdb.inc
content:
<p>Hello; </p><p>SSL received a record that exceeded the maximum permissible length:  </p><pre>     Error code: SSL_ERROR_RX_RECORD_TOO_LONG </pre> <p>Please assist. Thanks!! </p>


created: 2021-09-22T23:43:58-07:00
updated: 2021-09-22T23:57:45-07:00
title: certificati
tags: desktop;tips;windows-10;firefox-920;
product: firefox
topic: tips
locale: it
answers: 1445560;
creator: com.pere
content:
<p>richiesta precedente non risolta: SEC_ERROR_REVOKED_CERTIFICATE </p><pre>   1 risposta    1 ha questo problema    6 visualizzazioni    Ultima risposta di <a href="http://crazy.cat" rel="nofollow">crazy.cat</a> </pre> <p>3 giorni fa com.pere com.pere 19/09/21, 08:36 </p><p>Mi è apparsa la scermata qui sotto allegata. </p><p>Questa viene preceduta da una in cui parrebbe esserci la possibilità di accedere ad un controllo avanzato, ma dura una frazione di secondo e non si riesce ad usarla. </p><p>Nella Vostra pagina di supporto "Connessione sicura non riuscita" non è menzionato questo specifico errore; e, peraltro, non vengono illustrate soluzioni. </p><p>Come si fa ad aggirare questo blocco? Immagini allegate Tutte le risposte (1) <a href="http://crazy.cat" rel="nofollow">crazy.cat</a> <a href="http://crazy.cat" rel="nofollow">crazy.cat</a> </p><pre>   Top 25 Contributor </pre> <p>19/09/21, 09:57 </p><p>Direi che non puoi farci nulla al momento, il loro certificato è stato revocato per qualche motivo, proprio oggi Last updated from Registry RDAP DB: 2021-09-19 11:36:03 UTC Dovrai attendere che rimettano in ordine. </p> <hr> <p>OK, ma come faccio ad aprire il browser a siti che non hanno un certificato (a mio rischio e pericolo, naturalmente)? Mi pare che una volta fosse possibile. Grazie </p>


created: 2021-09-22T23:39:32-07:00
updated: 2021-09-23T14:00:31-07:00
title: Letras apagadas
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: pt-BR
answers: 1445775;
creator: andreleiria
content:
<p>Bom dia, Quando abro o browser, verifico que existem letras que estão apagadas ou piscam.  Inicialmente bastava reiniciar o browser para deixar de acontecer, no entanto, vejo que cada vez é mais difícil isso acontecer.  Desde a algum tempo que esta situação começou a acontecer. Já fiz várias pesquisas na net sobre possíveis soluções, mas não encontro. Envio foto em anexo. </p><p>Podem ajudar? </p><p>Obrigado, </p><p>André Leiria </p>


created: 2021-09-22T22:55:21-07:00
updated: 2021-09-22T23:00:23-07:00
title: Firefox browser won't load pages, extremely slow
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445543;
creator: BeckyBadger
content:
<p>I haven't been able to use Firefox for a long time. It is extremely slow, won't load pages, I can't refresh it, it won't let me get that far because it won't load. I've uninstalled and reinstalled so many times I've lost count. I've done the suggestions I could find and have not had any luck. Please fix this issue asap as I would really like to use it but I can't if it won't load anything. It won't even let me close the program out, I have to restart my computer to get it off so I can uninstall it. </p>


created: 2021-09-22T22:26:33-07:00
updated: 2021-09-23T03:35:30-07:00
title: Problems with Ctrl+D and missing bookmark dialog boxes
tags: desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1445621;
creator: rbudd
content:
<p>I'm having all sorts of problems with bookmark management in FF 92.0 on Ubuntu 21.04. </p><p>Ctrl+D no longer works in any bookmarked page, so I'm unable to bring up the "Edit This Bookmark" dialog box. Clicking on the star icon (it's red in my browser, not blue) does absolutely nothing. </p><p>But typing Ctrl+D or clicking on the empty star icon in an un-bookmarked page DOES save the URL, but I don't get a chance to choose the location of the new bookmark. Because the dialog box no longer appears, FF automatically places it into one of my existing bookmark folders. The only way I can manipulate bookmarks is to select "Manage Bookmarks" and manually cut-n-paste inside the Library window. </p><p>I ran FF in troubleshooting mode, but I got the same results. </p><p>My "about:config" says that "browser.bookmarks.editDialog.showForNewBookmarks" is set to true. </p><p>When I first started saving bookmarks in a fresh version of FF 92.0, the dialog box that allowed me to choose the location always came up, but at some point, it stopped appearing. </p>


created: 2021-09-22T22:05:25-07:00
updated: 2021-09-22T23:09:21-07:00
title: Facebook kills my Google searches
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1445537;1445551;
creator: AlphaCat
content:
<p>Clicking a Facebook or Instagram link in a Google search opens a new tab and kills the Google tab. Why? I have to restore the closed tab (and its history) from History &gt; Recently Closed Tabs. This has not yet happened with any non-Facebook-affiliated tabs. </p><p>I know that Facebook is evil, but damn. </p><p>Firefox 92.0, 64-bit (This has happened in the last five or so versions.) Windows 10 Home, V. 20H2, OS Build 19042.1237, Windows Feature Experience Pack 120.2212.3530.0 </p><p>Thank you. </p>


created: 2021-09-22T21:49:34-07:00
updated: 2021-09-23T16:22:40-07:00
title: Selective Blocking of JWplayer by Site
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445546;1445691;1445702;1445718;1445728;1445746;1445801;1445806;
creator: Jaws13
content:
<p>I would like to block some sites (entire domains) from injecting JWPlayer iframes while I'm trying to read the site. (The Hill, <a href="https://thehill.com" rel="nofollow">https://thehill.com</a>, is particularly annoying with this.) However, I need to see content that some other sites embed in JWPlayer, so I can't use the nuclear option of blocking the cdn for jwplayer in my hosts file. </p><p>Are there any settings or add-ons available that allow by-domain blocking of JWPlayer? (I don't care if it's a "whitelist" or "blacklist" approach, so long as I can manually determine which sites play and which don't.) </p>


created: 2021-09-22T21:42:01-07:00
updated: 2021-09-22T21:42:01-07:00
title: Github (and other sites) monospace fonts aren't actually monospace as of 92.0
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: coolreader18
content:
<p>In the attached image, the code is indented with 4 spaces, but it displays as if it's 2 spaces because the spaces are thinner than the other characters. In the second image, I've highlighted a single space, which is half the width of the character above it. I also downloaded the latest nightly and this still happens with it. </p><p>Github's current `font-family` rule: `ui-monospace,SFMono-Regular,SF Mono,Menlo,Consolas,Liberation Mono,monospace` </p><p>In devtools, firefox underlines `Liberation Mono` as the active font-family, but I uninstalled that from my system and it switched to `monospace` (Noto Sans Mono) with the same issue. If I change it to remove the `Consolas,Liberation Mono,` it gets fixed, but when `Liberation Mono` is installed+highlighted and I only remove `Consolas,` it doesn't work til I remove `Liberation Mono,` as well. Note that both `Consolas` and `Liberation Mono` resolve to "Noto Sans Mono" "Regular" in fc-match, which is my default monospace font. </p>


created: 2021-09-22T21:06:25-07:00
updated: 2021-09-23T08:47:21-07:00
title: click to continue button missing
tags: desktop;privacy-and-security_1;needsinfo;windows-10;self-signed-certs;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445548;1445680;1445687;
creator: ripriprip
content:
<p>mailman doesn't allow certificates to be placed on that part of the server, when the server is PLESK. It is an add on feature, and they are not doing it yet. Therefore I'm getting close to self signed certificate error, but with no button available to accept and move go to page... or what ever wording you really have.  </p><p>I'm trying to get to my own mailman list, that I had no problem creating yesterday. Now I get the certificate warning, but no button to go beyond and take the risk. </p><p>I did download and install the new firefox since then, so don't know if that is an issue.  </p><p>I already searched your site, and tried the options that were available in your trouble shooting areas... but none of them have worked.  </p><p>Was this caused by the update I did this morning? Anyway, this is my own mail list admin area, and I need to admin my maillist. I can be reached better at we.the.people@peoplesworldwar.com Tammy </p>


created: 2021-09-22T20:51:43-07:00
updated: 2021-09-23T04:50:41-07:00
title: Firefox is showing the wrong time
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445532;1445544;1445545;1445563;1445585;1445592;1445593;1445594;1445602;1445638;
creator: mccortez3
content:
<p>My computer's date and time are correct but Firefox is using the wrong time in all sites (I can't identify what timezone it is). It's a big problem in receiving notifications. I already did the suggested solutions stated in some posts in this site but it's still not working. Even adding an extension doesn't make it right. </p>


created: 2021-09-22T20:29:53-07:00
updated: 2021-09-22T22:49:50-07:00
title: firefox underlining mispelled text in google searchbar no matter what
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445529;1445534;1445535;1445536;1445539;
creator: theo22
content:
<p>i've turned off spellcheck in the normal firefox preferences, I have these values set for about:config spellcheck related things, and no matter what I do, I simply cannot figure out how to get rid of the underlining.  does anyone have any solutions? layout.spellcheckDefault	0	 services.sync.prefs.sync.layout.spellcheckDefault	false	 services.sync.prefs.sync.spellchecker.dictionary	true ui.SpellCheckerUnderlineStyle    0 </p>


created: 2021-09-22T19:16:26-07:00
updated: 2021-09-22T19:16:26-07:00
title: Firefox slow: FIXED!
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: michael3442
content:
<p>For my system, I went to Settings and scrolled all the way to the bottom to Network Settings and clicked Settings. This opened a Connection Settings window and the first section is titled Configure Proxy Access to the Internet. My installation of FF had four proxy options to choose from and mine was set to Use System Proxy Setting. I decided to check "Auto-detect proxy settings for this network" and I clicked OK at the bottom and closed the Settings tab. FF took off like a rocket! After months of using Chrome because of the extreme slowness FF had, I can now continue on with FF and zip around the internet at warp speed. I am very happy!! </p>


created: 2021-09-22T17:44:04-07:00
updated: 2021-09-22T19:15:23-07:00
title: I WANT TO REINSTALL FIRE FOX IN MY LAPTOP
tags: desktop;
product: firefox
topic: install-and-update-firefox
locale: en-US
creator: williamyanez74
content:
<p>duplicate of <a href="/questions/1351484" rel="nofollow">/questions/1351484</a> thread.  </p><p>WHY DOES NOT COME T<strong>R</strong>U  THE FIRE FOX  IN MY LAPTOP....? </p>


created: 2021-09-24T16:16:24-07:00
updated: 2021-09-24T16:16:24-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: Dorlene
title:
I cannot find a way to see my current settings. I can only edit settings. Not helpful. Need to see first. How do I do that? HELP?

content:
<p><strong>bold text</strong>Something is blocking my access to a site I've used often. There is no longer a menu on Firefox that allows me to see what my current settings are before, if needed, changing them. It could be my pop up blocking settings. Do not know. Am trying to access Keenan online classes. Did you all change access? </p><p>This is the site that I need to access: (PLEASE HELP) <a href="https://scusd-keenan.safeschools.com/" rel="nofollow">https://scusd-keenan.safeschools.com/</a> </p><p>THANK YOU! Dorlene dorlene.russell2@sbcglobal.net </p>


created: 2021-09-24T16:15:46-07:00
updated: 2021-09-24T16:15:46-07:00
title: "Secure Connection Failed" https//www.Merriam-Webster.com Windows 8.1
tags: desktop;privacy-and-security_1;windows-81;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: tish.crawford
content:
<p>Latest update issue?   Windows 8.1 here.  Not able to access <a href="http://www.merriam-webster.com" rel="nofollow">www.merriam-webster.com</a>  site from Firefox, Chrome, nor Internet Explorer with Ethernet connection nor WIFI.    I can access the site from my Windows 10 laptop running Firefox.   Also have had issues with other sites, but was able to resolve by clicking the appropriate button.  Sorry I can't describe this better in a more technical manner.  </p><p>"The page you are trying to view cannot be shown because the authenticity of the received data could not be verified." </p><p>"Connection encrypted (TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,256 bit keys, TLS1.2) "The page you are viewing was encrypted before being sent over the Internet." </p><p>Firefox Update History:  Firefox 92.0 (20210903235534)Details Installed on: September 13, 2021, 8:38:14 AMStatus: The Update was successfully installed </p>


created: 2021-09-24T16:05:07-07:00
updated: 2021-09-24T16:05:07-07:00
title: BitWarden
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: DGT0192
content:
<p>I have downloaded Bitwarden and have NO idea how to use it! </p><pre>      Is there any tuition for Tyro's?  If there is  -  Where can I find it?? </pre>


created: 2021-09-24T15:52:38-07:00
updated: 2021-09-24T15:52:38-07:00
title: I used to be able to save my ADD-ONS by Logging in case of Firefox reloads..
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: jagman55
content:
<p>I had to totally reload my OS, Firefox, etc as I lost everything and now trying to restore...  Before this re-build, I was able to 'login' to a place that I had saved my ADD-ONS by logging in...   Now I have recovered most of my ADD-ONS and want to save them to where I saved my previous one. But when I go to the ADD-ON page, I no longer see a LOGIN to save/retrieve my old ADD-ONS. </p><p>Did my crash delete my "acct" that saved my ADD-ONS, or did Mozilla do away with that feature? </p>


created: 2021-09-24T15:46:40-07:00
updated: 2021-09-24T15:46:40-07:00
title: Acces to Bell Mobility web site.
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: beddie
content:
<p>Changed my cell phone. Now with Bell Mobility - can not access accounts due to conflict with Firefox. Using version 92.0.1. I have never had a problem with Fire Fox, now they want me to load Chrome or Edge, which I will not use. Alternative suggested was also not acceptable "MyBell app" on phone. Currently using HP laptop with Windows. Any ideas?? </p>


created: 2021-09-24T15:41:10-07:00
updated: 2021-09-24T15:41:10-07:00
title: Firefix appearance
tags: windows-7;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: alan.goodale
content:
<p>The "Compact" option under the "Density" selection for the "Title Bar" in "More Tools/Customize Toolbar" should be reinstated.  The reason provided, that the selection was too difficult to find, doesn't warrant removal.  Rather it indicates that the selection should be made easier to find.  Further, there should be a general mechanism that makes ALL bars at the top of the page easier to resize.  I believe that for most people, smaller is better because it provides more space for the page content, especially important as screen sizes shrink. </p>


created: 2021-09-24T15:28:26-07:00
updated: 2021-09-24T15:28:26-07:00
tags: linux;desktop;sync;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: chadidweb
title:
Hello friends umm I reset my Firefox password and for whatever reason I went back to my old account, without resetting? I do not understand

content:
<p>I tell you, I have Firefox for a long time, it is my favorite browser, but a few weeks ago I forgot the password; a, I tried to change it, with the keys etc and I could not, so I decided to reset it, of course it hit me because I lost All my bookmarks in folders and in order ... well, the fact is that three days ago I think I went back to my firefox and suddenly I went back to my previous account, that is, as if I had not reset it, it was all there, but Also my problem with the password is back, I can not change it, supposedly I had already done it, but it appears the previous one to which I changed a few days ago, to which I cannot change because I do not remember, and I returned to the same thing, no I want to reset again because maybe the same thing happens, what should I do then? Can you help me change my password without losing everything again? It hadn't happened to me before and I don't know what to do, it all seemed very strange to me. </p><p>Thanks for reading and helping me. </p><p><br> Gio </p>


created: 2021-09-24T15:16:52-07:00
updated: 2021-09-24T15:48:14-07:00
title: Fresh Start
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1445994;
creator: gassjeff
content:
<p>I've used Firefox for years and like it.  I have noticed a few subtle issues and I'd like to start fresh.  New download, no extensions, no changes; everything back like it's a brand new install. </p><p>Could someone tell me in laymen terms how to remove the existing load and get everything back to it's original state so I can load a new copy? </p><p>Thanks, Jeff </p>


created: 2021-09-24T14:16:36-07:00
updated: 2021-09-24T15:51:27-07:00
title: Gmail "We've detected a problem with your cookie settings." error on every restart
tags: desktop;cookies;windows-10;firefox-920;
product: firefox
topic: cookies
locale: en-US
answers: 1445995;1445996;
creator: chandrilablue
content:
<p>A couple weeks ago I started getting the "We've detected a problem with your cookie settings." error message for gmail after restarting my computer and opening firefox. I can fix the problem and get into gmail by clearing all gmail related cookies, but the same problem occurs next time I restart, which means logging back into all my accounts. How can I stop this from recurring? I have cookies enabled and there's nothing in my settings I can find blocking gmail cookies. </p>


created: 2021-09-24T13:41:27-07:00
updated: 2021-09-24T15:54:06-07:00
title: Huge Firefox issue. I am significantly scared.
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445997;
creator: chefjeff1
content:
<p>Yesterday I went to my history to locate a prior site I had visited.  There was only 1 site in  history, which of course surprised me, and it was to  <a href="http://CapitalOne.com/link" rel="nofollow">CapitalOne.com/link</a> accounts.  This is my credit card company.  I removed Firefox from my Macbook and then re-downloaded Firefox and installed.  Nothing has changed.  My settings are correct, meaning that I should be able to have sites visited in history, yet only the one site populates, and I've been to a lot of sites today....the credit card/link accounts site is the only site that is in history.  You can imagine how nervous I am right now about doing anything on line.  I sure hope that someone will help out here. </p>


created: 2021-09-24T13:33:55-07:00
updated: 2021-09-24T15:56:42-07:00
title: Image at top sites
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1445998;1445999;
creator: apravdic59
content:
<p>Dear Sirs, I can't get image at website wich URL is: <a href="https://iris.mts.rs" rel="nofollow">https://iris.mts.rs</a> or <a href="https://iris.mts.rs/EPG/jsp/webtv/index.html#home" rel="nofollow">https://iris.mts.rs/EPG/jsp/webtv/index.html#home</a>. Please tell me what I have to do in order to get image for those URLs? At other browsers like Chrome and Edge the image appear immediately. Best regards, Saša Pravdić </p><p>e-mail: apravdic59@gmail.com </p>


created: 2021-09-24T13:18:38-07:00
updated: 2021-09-24T13:18:38-07:00
title: Tab Bookmark stopped working completely
tags: mac-os;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: patricia_f
content:
<p>My Tab Bookmark stopped working completely.  It won't mark anything anymore for months. Is there a way to fix this.  I've restarted my computer hundreds of time so it's not that. </p><p>Thanks </p>


created: 2021-09-24T12:46:31-07:00
updated: 2021-09-24T12:46:31-07:00
title: Closed captions on HBOMax are appearing 50-60 seconds before the actual audio
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: pbsawin
content:
<p>When streaming "Cry Macho" on Windows 10, Firefox 92, with closed captions turned on, the captions appear on the screen 50-60 seconds prior to the actual audio. Tried the same with Chrome and it worked as it should so I guess it is a Firefox problem. Please advise. </p>


created: 2021-09-24T12:46:01-07:00
updated: 2021-09-24T12:55:55-07:00
title: restore data
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1445973;
creator: mehrdadbcr
content:
<p>hello to support team </p><p>i bought a new laptop and install firefox and connect to my account and sync but my data does not restore! my bookmarks,passwords, extensions and .... </p><p>what should i do? </p><p>please help me i need my data </p>


created: 2021-09-24T12:39:30-07:00
updated: 2021-09-24T15:58:08-07:00
title: Crashing while having a videocall on Facebook
tags: desktop;fix-problems;windows-10;videocall;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446000;
creator: djankowski03
content:
<p>After I answer a call or I call, we both have black screen and nothing is happening. If however a call starts, video and sound stops comming (other person still can see and hear me, but on my site everything is silent and frozen). </p>


created: 2021-09-24T12:26:42-07:00
updated: 2021-09-24T12:26:42-07:00
title: Tengan a bien considerar la siguiente Interrogante y al mismo tiempo una propuesta
tags: windows-7;desktop;other;
product: firefox
topic: other
locale: es
creator: edwalquilarques
content:
<p>Interrogante y al mismo tiempo una propuesta:  </p><p>Mozilla Firefox cuenta (o no) con un Programa de Referidos, donde sus clientes satisfechos perciban un % por el consumo (pago de productos) que realice cada uno de sus recomendados ?. </p><p>Seria muy interesante, en lo personal, poder brindarles publicidad a travès de mis diferentes espacios digitales, aunque estoy consciente que una empresa como ustedes no requiere presentación, ya que me parecen una EXCELENTE navegador Web, además, de identificarme con sus valores y principios respecto a la privacidad y al uso del internet. </p>


created: 2021-09-24T12:20:20-07:00
updated: 2021-09-24T16:00:59-07:00
title: BigSur and Firefox
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1446002;
creator: bnmcdonnell5789
content:
<p>Firefox seems to reset to a newly downloaded state without reason.  All my bookmarks and custom settings are lost.  This has happened several times now and I do not know if it is a BigSur issue or a Firefox issue.  My Mac  was just updated to BigSur and I did not have this problem on Catalina.  I am about to give up on Firefox because of this issue. </p>


created: 2021-09-24T12:02:18-07:00
updated: 2021-09-24T16:05:01-07:00
title: Website won't open
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1446003;
creator: author3
content:
<p>Two Questions:  </p><p>I have been using <a href="http://BookBrush.com" rel="nofollow">BookBrush.com</a> on Firefox for a couple of years now, but for the past two days, when I try to open it, either by entering the URL directly or clicking on a bookmark, it does nothing. It won't open at all. I can open it in a different browser, though. Can you tell me what's going on with BookBrush on your browser? </p><p>Also, when I try to access the website <a href="http://LuanaEhrlich.com" rel="nofollow">LuanaEhrlich.com</a>, it doesn't load with all the images. It loads perfectly on another browser. Can you tell me what the issue is? </p><p>Thanks so much! </p>


created: 2021-09-24T11:31:25-07:00
updated: 2021-09-24T12:09:15-07:00
title: FIREFOX COMPATABILITY
tags: desktop;fix-problems;windows-10;useragenthijacking;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445961;1445965;
creator: wkeene
content:
<p>ATT MAILL/YAHOO reports compatability problems fith FIREFOX. When I check compatability, FIREFOX only checks WIN-8; I use WIN-10 </p>


created: 2021-09-24T11:21:17-07:00
updated: 2021-09-24T11:21:17-07:00
title: Domain Guessing+Private Browsing
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: gentlejag
content:
<p>How do I get Domain Guessing to work in private windows? The address bar automatically adds 'www' and '.com' to URLS in regular windows and tabs but it does not do this in Private Browsing Windows. Is there a setting I'm missing or is it even possible in Private Browsing mode? </p>


created: 2021-09-24T10:25:27-07:00
updated: 2021-09-24T13:43:02-07:00
title: Warnings
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445940;1445952;1445962;1445964;1445979;1445980;1445982;
creator: corc337
content:
<p>I have just installed a new Firefox and now time and again when I try to sign in on a web site I have used for a long time, I just get a WARNING notice. STOP IT! These are really excessive and irrelevant WARNINGS. </p>


created: 2021-09-24T10:00:07-07:00
updated: 2021-09-24T11:01:28-07:00
title: Pop-up adds happen continually on SoundCloud.com
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445947;
creator: Zeroy
content:
<p>I get constant pop-up adds on SoundCloud. I have a paid account there, but there is no way to contact the managers directly. Is this an add or a notification? I see it as an add because it says Advertisement. I thought Firefox blocked adds and pop-up windows. Why do I only get these add pop-ups on SoundCloud and how to I prevent them? I have scrolled through dozens of posts in your Support page and have seen NOTHING related to my problem.  </p><pre> Thanks for any help with this issue. </pre>


created: 2021-09-24T09:54:15-07:00
updated: 2021-09-24T11:50:09-07:00
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445963;
creator: eyesite
title:
Help....Seems I have a quick forms problem. Annoying but now feel it's creating other probs. Wanna dump it, but cannot find it in my apps....HELP. Smiling.Mac 10.3.6, Firefox 92.0.1it

content:
<p>Help....Seems I have a quick forms problem. Annoying but now feel it's creating other probs. Wanna dump it, but cannot find it in my apps....HELP. Smiling.Mac 10.3.6, Firefox 92.0.1it </p>


created: 2021-09-24T09:45:22-07:00
updated: 2021-09-24T09:45:22-07:00
title: Ztrata dat
tags: linux;desktop;sync;firefox-920;
product: firefox
topic: sync
locale: cs
creator: praspinel
content:
<p>po reinstalaci operacniho systemu a opetovne instalaci Mozilla Firefox a pokusu pripojit se na svuj ucet,doslo pri synchronizaci ke strate ulozenych hesel a zalozek. </p>


created: 2021-09-24T09:14:32-07:00
updated: 2021-09-24T09:14:32-07:00
title: tema scuro Google
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: it
creator: deantoni.lusvardi
content:
<p>Perchè se imposto il tema scuro per google non rimane memorizzato e ogni volta che apro mozzilla e apro la pagina di google devo reimpostarlo ? grazie </p>


created: 2021-09-24T08:55:29-07:00
updated: 2021-09-24T09:09:36-07:00
title: Permanently delete bookmarks
tags: windows-7;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1445928;
creator: yrfrnd
content:
<p>There should be an option to permanently delete specific dates (all bookmarks associated with a specific date) from the list of dates under the "restore bookmarks" option. I want to get rid of the bookmarks associated with several dates, but there is no way to do this unless I can delete the date (or dates) from the list.Otherwise, I cannot delete the objectionable bookmarks associated with those dates. Why not include a delete option when selecting a specific date?  Firefox version 92.0. </p>


created: 2021-09-24T08:49:43-07:00
updated: 2021-09-24T09:01:50-07:00
title: cookies and trackers
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445924;
creator: gary_bma
content:
<p>Can FF have a function that deletes cookies and trackers upon closing a Tab as well as when I close FF? </p><p>P.S......I have not browsed any extensions for this as of yet... </p>


created: 2021-09-24T08:43:46-07:00
updated: 2021-09-24T08:43:46-07:00
title: El navegador no me abre la sección de comentarios de la página de RT (actualidad.rt.com)
tags: linux;desktop;websites;
product: firefox
topic: websites
locale: es
creator: alexvillalb159
content:
<p>Estimados Amigos de Firefox: </p><p>Este es un problema con el que llevo lidiando desde hace tiempo. Se trata de que el navegador no me abre la sección de comentarios de los artículos periodísticos de las páginas de RT (<a href="http://actualidad.rt.com" rel="nofollow">actualidad.rt.com</a>). De ninguno de los artículos, sin importar cual escoja. Por ejemplo, si escojo este: <a href="https://actualidad.rt.com/actualidad/405010-bolivia-luis-arce-entrevista" rel="nofollow">https://actualidad.rt.com/actualidad/405010-bolivia-luis-arce-entrevista</a>, y le doy al botón de comentarios, el icono que indica la carga de los comentarios se queda dando vueltas eternamente sin que nuncan se carguen los comentarios. La versión de firefox que uso es la 78.10.0esr (64-bit), del SO Linux, en una de las distribuciones basadas en Debian.  </p><p>Este problema con las secciones de comentarios. Lo llevo viendo desde hace años y me sorprende ver como todavía sigue pasando después de tanto tiempo y en otros navegadores también. Me disculpan que insista, pero en Chromium cuando le doy a cargar comentarios, los comentarios se cargan pero no me reconoce el logeo en facebook para poder comentar. Luego de que en RT solo se pudiera comentar con cuentas de facebook este problema se ha hecho más difícil hasta el punto de que no puedo comentar en ninguno de los navegadores que uso.  </p><pre>Saludos! </pre>


created: 2021-09-24T08:38:34-07:00
updated: 2021-09-24T14:48:53-07:00
title: Hardware video decoding not working
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1445987;
creator: DT19999
content:
<p>Hi, Using Firefox 92.0.1. On a AMD 5900x with an Nvidia 3090. Nvidia driver 471.68.  Hardware decoding doesn't seem to be working correctly on any website. I noticed this as when I adjust video colours and 'edge enhancement' in the Nvidia control panel it has no effect in Firefox but it works in Chrome and Edge. Simply sliding the colour down to black and white for example doesn't work. In task manager GPU video decode is sometimes used, other times no utilisation. Even if it's showing GPU decode being used the colours or Nvidia enhancements do not apply as they do in Edge or Chrome. I tried refreshing Firefox and no change. Is this the intended behaviour or is there a long running bug as a friend also has the same outcome? Thanks </p>


created: 2021-09-24T08:30:17-07:00
updated: 2021-09-24T15:42:46-07:00
title: Saved login but cannot see it in Privacy & Security
tags: linux;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445922;1445930;1445959;1445968;1445992;
creator: peterdstav
content:
<p>I was trying to re-discover my facebook password. Currently I am automatically logged in on my Firefox browser, and can use my facebook normally. However when I go to Privacy &amp; Security &gt; Saved Logins I cannot see it. I can see several other saved logins that all check out, but not my facebook one.  </p><p>Running Firefox 88.0, on Ubuntu. Any help is much appreciated. </p>


created: 2021-09-24T08:10:14-07:00
updated: 2021-09-24T14:10:41-07:00
title: Clicking a hyperlink in an Excel 365 worksheet will not open the URL in Firefox
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445908;1445945;1445949;1445953;1445956;1445985;
creator: c21
content:
<p>Clicking a hyperlink in an Excel 365 worksheet will not open the URL in Firefox.  </p><p>Using Excel 365, the worksheets contain tables of short interest history collected from a URL that varies only in the portion that is the companies symbol ( i.e. <a href="https://www.nasdaq.com/market-activity/stocks/akts/short-interest" rel="nofollow">https://www.nasdaq.com/market-activity/stocks/akts/short-interest</a> , where "akts" is the company symbol ). On the worksheet for each company this URL, with the correct symbol for the company has been included in a cell using the hyperlink feature. </p><p>In the past, clicking any of the hyperlinks immediately opened my default browser, which is the current version of Firefox, to the web page for the company identified by the symbol in the URL. </p><p>That changed after a version update of Firefox a number of months ago.  Clicking the hyperlink will most times "freeze" Excel, and if I click anywhere in or on Excel a "not responding" message is thrown, and Excel must be manually closed resulting in a recover event for all workbooks that were open.  Sometimes, not always, waiting several minutes, Firefox will open the URL.  Not always. I've found that if that occurs, clicking on the same URL hyperlink that finally opened (after having closed it in Firefox) will crash Excel. </p><p>The attached image is a view of the "tip" still visible on a black screen after Excel has crashed. </p><p>Thanks for any help you can provide. </p>


created: 2021-09-24T07:11:54-07:00
updated: 2021-09-24T09:04:08-07:00
title: Firefox very slow
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445925;
creator: wtshieh
content:
<p>My Firefox browser (92.0.1 64-bit) has been very slow.  </p><p>And, the "GO back" history does not work well with some Yahoo pages (like, Finance, email...), it keeps fill in the current page each time when I move the page down and up and thus prevents me from being able to go back to the previous pages. </p><p>Thank you in advance for any kind assistance on this. </p>


created: 2021-09-24T07:06:29-07:00
updated: 2021-09-24T07:06:29-07:00
title: Default to the Free Dashlane when I have a paid subscription.
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
creator: lgar48
content:
<p>I have a paid subscription BUT when I click to open it in Mozilla, I keep getting the free account that only has 2 passwords listed.   </p><p>How do I get rid of the free account so that I can use my Dashlane subscription? </p><p>Thanks, Linda </p>


created: 2021-09-24T07:00:33-07:00
updated: 2021-09-24T09:05:07-07:00
title: Outlook stoped loading
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1445926;
creator: sog22
content:
<p>I have Outlook set as my home page but the blue envelope keeps showing up and opening up but the program will not open. not sure why. </p>


created: 2021-09-24T06:53:42-07:00
updated: 2021-09-24T09:08:11-07:00
title: add a user
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1445927;
creator: voila.mwilde
content:
<p>My husband currently uses Google Chrome and I would like to delete that browser and add him as a user on my Firefox account. </p>


created: 2021-09-24T06:31:57-07:00
updated: 2021-09-24T06:31:57-07:00
title: language - not possible to remove or change
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: gizem.dorter
content:
<p>I use Firefox on mac OS 11.5.2 and the system language is English so is the main display language in Firefox (so I see File - Edit-View etc. on top in English) However whenever I try to print something or save a page the window that opens up is in Turkish. I tried to change this from preferences -&gt; setting-&gt; general -&gt; language (which shows English US as default with Turkish as the second on the list) but the "remove" button is not active.  </p><p>The info on Firefox Troubleshooting Information page is like this: (not sure if it is because of one of these) </p><p>Internationalization &amp; Localization Application Settings Requested Locales 	["en-US"] Available Locales 	["en-US","tr"] App Locales 	["en-US","tr"] Regional Preferences 	["en-TR","tr-TR","el-TR"] Default Locale 	"tr" Operating System System Locales 	["en-TR","tr-TR","el-TR"] Regional Preferences 	["en-TR","tr-TR","el-TR"] </p><p>I also tried from Mac System Preferences -&gt; Language&amp;Region -&gt; Apps  I tried to add Firefox and select the language but language selection is not active (in gray "System Default-Turkish" is written and the message under that says Firefox doesn't support additional languages. For other apps like Word etc. system default language shows as English no problem. </p><p>Thank you </p>


created: 2021-09-24T05:00:33-07:00
updated: 2021-09-24T05:00:33-07:00
title: AMD Store - Direct purchase of elusive video card
tags: desktop;websites;windows-10;firefox-920;firefox-9201;
product: firefox
topic: websites
locale: en-US
creator: therym.sa
content:
<p>I have spent each Thursday of this year trying to get into the front of the line for AMD store for a shot at a GPU at MSRP. Yesterday, I finally succeeded to get in line and had a shot at a 6900 XT or 6700 XT. No matter what I tried I could not add any product to cart. 10 agonizing minutes of trying everything I could think of to add a gpu to cart and nothing would work. Finally, all products sold out since I was unable to claim my place in line.  I have been using Firefox for many, many a year and only minor problems on occasion. This was a crushing blow.  I have been a stay at home dad providing 24/7 care, without income, for 17 years for my special needs daughters with 2 extremely rare genetic disorders. My oldest passed Nov 3, 2018. My youngest passed may 14, 2021 after having to endure a total lock down with no visitors from family during the pandemic. I am trying to distract myself as best I can with pc gaming as my body allows as the stress and physical demands of my duties has left my spine and spinal cord damaged. In turn my auto immune system is compromised and I am still in lockdown myself. My current video card is artifactting on me and is out of warranty. I have been a part of the star citizen community for years and with time on my hands I have been accepted into the Evocati Testing Focus group to help get the game tested and patched out each quarter. I was really crushed that I wasn't able to get the 6900 XT in cart and purchased at MSRP. That is probably more than I should spend but I need as much gpu power as I can get to carry me through several years of high end capabilities. Could you please figure out why this happened and correct it? </p>


created: 2021-09-24T04:43:49-07:00
updated: 2021-09-24T04:43:49-07:00
title: I can only type alphabets on Chrome os
tags: linux;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: bluemoon7744
content:
<p>I installed Linux version Firefox on Chromebook relying on this instruction: <a href="https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-browsers-chromebook&amp;utm_medium=referral&amp;utm_campaign=seo" rel="nofollow">https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-browsers-chromebook&amp;utm_medium=referral&amp;utm_campaign=seo</a> </p><p>and I cannot type any letters other than English alphabet, even though I've set OS and input language to Korean. Problem is consistent to other typing language, except some languages that seems to have letters from alphabet combination. </p><p>While it seems that it's normal that some Chrome OS keyboard shortcuts are not compatible on Linux application, I'm not only unable to switch input language on Firefox but also not able to type any Korean letters after switching the input language outside Firefox. </p>


created: 2021-09-24T04:34:02-07:00
updated: 2021-09-24T09:10:13-07:00
title: Error on every page
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445877;1445882;1445929;
creator: ijones_fall12
content:
<p>I keep getting errors on pages like Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.amazon.com" rel="nofollow">www.amazon.com</a>. SSL received a malformed Alert record. </p><p>Error code: SSL_ERROR_RX_MALFORMED_ALERT </p><p>I have HTTPS only mode turned off but it keeps setting everything to https. </p><p>{ </p><pre> "application": {    "name": "Firefox",    "osVersion": "Windows_NT 10.0 19043",    "version": "92.0.1",    "buildID": "20210922161155",    "distributionID": "",    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:92.0) Gecko/20100101 Firefox/92.0",    "safeMode": false,    "updateChannel": "release",    "supportURL": "<a href="https://support.mozilla.org/1/firefox/92.0.1/WINNT/en-US/" rel="nofollow">https://support.mozilla.org/1/firefox/92.0.1/WINNT/en-US/</a>",    "osTheme": "",    "numTotalWindows": 1,    "numFissionWindows": 0,    "numRemoteWindows": 1,    "launcherProcessState": 0,    "fissionAutoStart": false,    "fissionDecisionStatus": "disabledByDefault",    "remoteAutoStart": true,    "policiesStatus": 1,    "keyLocationServiceGoogleFound": true,    "keySafebrowsingGoogleFound": true,    "keyMozillaFound": true  },  "securitySoftware": {    "registeredAntiVirus": "Avast Antivirus",    "registeredAntiSpyware": "",    "registeredFirewall": "Avast Antivirus"  },  "processes": {    "remoteTypes": {      "web": 5,      "extension": 1,      "privilegedabout": 1,      "prealloc": 1,      "gpu": 1    },    "maxWebContentProcesses": 8  },  "environmentVariables": {    "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",    "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",    "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",    "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",    "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"  },  "lockedPreferences": {    "fission.autostart.session": false,    "security.enterprise_roots.enabled": true  },  "media": {    "currentAudioBackend": "wasapi",    "currentMaxAudioChannels": 2,    "currentPreferredSampleRate": 48000,    "audioOutputDevices": [        "addons": [    {      "name": "AdBlocker for YouTube™",      "type": "extension",      "version": "0.3.4",      "isActive": true,      "id": "jid1-q4sG8pYhq8KGHs@jetpack"    },    {      "name": "AdBlocker Ultimate",      "type": "extension",      "version": "3.7.11",      "isActive": true,      "id": "adblockultimate@adblockultimate.net"    },    {      "name": "<a href="http://Amazon.com" rel="nofollow">Amazon.com</a>",      "type": "extension",      "version": "1.3",      "isActive": true,      "id": "amazondotcom@search.mozilla.org"    },    {      "name": "Avast AntiTrack Premium",      "type": "extension",      "version": "1.6",      "isActive": true,      "id": "antitrack@avast.com"    },    {      "name": "Bing",      "type": "extension",      "version": "1.3",      "isActive": true,      "id": "bing@search.mozilla.org"    },    {      "name": "DuckDuckGo",      "type": "extension",      "version": "1.1",      "isActive": true,      "id": "ddg@search.mozilla.org"    },    {      "name": "eBay",      "type": "extension",      "version": "1.3",      "isActive": true,      "id": "ebay@search.mozilla.org"    },    {      "name": "Google",      "type": "extension",      "version": "1.1",      "isActive": true,      "id": "google@search.mozilla.org"    },    {      "name": "Hoxx VPN Proxy",      "type": "extension",      "version": "3.11.0",      "isActive": true,      "id": "@hoxx-vpn"    },    {      "name": "Touch VPN - Secure and unlimited VPN proxy",      "type": "extension",      "version": "4.2.1",      "isActive": true,      "id": "touch-vpn@anchorfree.com"    },    {      "name": "Video Downloader Prime",      "type": "extension",      "version": "0.2.5",      "isActive": true,      "id": "jid1-i6dUGvCrz2WZu8@jetpack"    },    {      "name": "Video DownloadHelper",      "type": "extension",      "version": "7.6.0",      "isActive": true,      "id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"    },    {      "name": "Watch2Gether",      "type": "extension",      "version": "8.1",      "isActive": true,      "id": "{6ea0a676-b3ef-48aa-b23d-24c8876945fb}"    },    {      "name": "Wikipedia (en)",      "type": "extension",      "version": "1.1",      "isActive": true,      "id": "wikipedia@search.mozilla.org"    }  ],  "features": [    {      "name": "DoH Roll-Out",      "version": "2.0.0",      "id": "doh-rollout@mozilla.org"    },    {      "name": "Firefox Screenshots",      "version": "39.0.1",      "id": "screenshots@mozilla.org"    },    {      "name": "Form Autofill",      "version": "1.0.1",      "id": "formautofill@mozilla.org"    },    {      "name": "Picture-In-Picture",      "version": "1.0.0",      "id": "pictureinpicture@mozilla.org"    },    {      "name": "Web Compatibility Interventions",      "version": "25.4.0",      "id": "webcompat@mozilla.org"    },    {      "name": "WebCompat Reporter",      "version": "1.4.2",      "id": "webcompat-reporter@mozilla.org"    }  ],  "normandy": {    "addonStudies": [],    "prefRollouts": [],    "prefStudies": [],    "nimbusExperiments": [],    "remoteConfigs": []  },  "modifiedPreferences": {} </pre> <p>} </p>


created: 2021-09-24T04:19:54-07:00
updated: 2021-09-24T08:23:41-07:00
title: Sporadic toolbar freezing when using Firefox
tags: windows-7;desktop;tabs;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: Lumios
content:
<p>Hello everyone, since a few months ago (I think it started happening on June) I am having this problem where the bookmark bar, the tabs, the search bar, well actually everything in the header of the Firefox window will suddenly freeze and become almost unresponsive, and I say almost since I can still interact with the content, it will just not update visually when I do so. For example, if that glitch occurs, whenever I close a tab the other tabs won't cling onto one another like they should usually do, there's a wide space from the tab I closed that never gets filled. Additionally, right clicking stops functioning completely when Firefox is in this state. This strange glitch was only encountered recently, been using Firefox for almost a decade now and I have never seen this before.  </p><p>The first time it occured was admittedly my fault and I thought it would only happen that day. I had over-stressed the browser by downloading an enormous amount of data at once, or more so I was about to. I have an extension called DownThemAll, and I like to download a ton of images off the internet, so as I was using DownThemAll that way, the browser started to slow down, then I interacted with something else on the browser and this is when this occured to me for the first time.  </p><p>However, although I did not repeat the same mistake twice, this issue happened to me a total of 8 times. </p><p>The second time, I was on a private browsing window <strong>(Which had all the extensions disabled, except for uBlock origin, uBO-Scope, Decentraleyes, Emoji cheatsheet, Newsguard and an extension called Ecosia that acts as a button to get onto the main page of a search engine)</strong>, and all I did for it to occur again was to check the download page as I was downloading a file from Mediafire.  The third time, the same thing occured on a private window after I downloaded something from another website (Can't remember which one).  The fourth time, it was caused because I opened a webpage on a private new tab (Can't remember which site).  The fifth time, I added a page into my bookmarks by using the star icon.  The sixth time occured by clicking on the search bar on my browser.  The seventh time, it occured again by accessing a website on a private window, it was a neocity website called "loveweb" that was made by an animator on YouTube called Shadok.  The eighth and final time it happened was yesterday and it wasn't on a private window this time, it was on my normal Firefox window, it happened because I wanted to check the history of all the pages I've viewed. </p><p>6 times out of 8, the problem happens although I'm on a private tab and the "patient zero" DownThemAll is disabled, and I had all the other extensions installed prior to the issue happening, so that cannot be them that cause the issue in the first place. Additionally, I have a few more extension on my "public" Firefox (Facebook container, OceanHero search, Simple Mass downloader (As temporary replacement), etc), but they couldn't possibly be the culprits as they are also disabled on the private window, and most of them have been installed a long time ago. I theorize that one of two things might be the cause of my problem. </p> <ol><li> <em>DownThemAll broke something in my browser the day I had used it improperly since the issue only started happening after that fateful day.</em> </li><li> <em>Firefox updated and that broke something in the browser, so now I have this issue.</em> </li></ol> <p>Note that uninstalling DownThemAll didn't fix the problem, which was obtuse on my part as the problem occurs even when it is disabled, so I reinstalled it. </p><p>Also note that the glitch is so sporadic and, should I say, rare that I cannot reliably troubleshoot it to fix the problem myself. If I could I would disable each extension one by one, alter the about:config options and modify my settings on the settings menu to see what could potentially cause the problem. </p>


created: 2021-09-24T03:45:18-07:00
updated: 2021-09-24T04:48:14-07:00
title: Logging on insecure page
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1445878;
creator: kinito1996
content:
<p>I accidentally put my login information on a page that was insecure, I didn’t realize it was insecure until the last second and I’m really unsure what I should do. </p>


created: 2021-09-24T03:09:08-07:00
updated: 2021-09-24T03:37:07-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1445866;
creator: thsothy
title:
Secure Connection Failed  An error occurred during a connection to www.nakedwines.com. PR_END_OF_FILE_ERROR      The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

content:
<p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.nakedwines.com" rel="nofollow">www.nakedwines.com</a>. PR_END_OF_FILE_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the web site owners to inform them of this problem. </pre> <p>Learn more… Could you sort this issue your earliest. Thanks. Regards, S Thillainathan </p>


created: 2021-09-24T02:27:08-07:00
updated: 2021-09-24T04:48:54-07:00
title: Firefox 92, troubleshoot mode messed up my addons, trying to get them back
tags: windows-7;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1445867;1445879;
creator: wkrp
content:
<p>Someone in Bugzilla instructed me to use Troubleshoot Mode for a separate problem, so I did.  After reverting back to normal mode, I find that my addons are gone.  Then I checked about:profiles.  I find that one profile (default-release) has my tabs in normal colors (gray) and no addons, while another profile (default) has my addons, but the tabs are strangely white, which I don't want.  How do I get the addons to appear while having normal tab color (gray)? </p>


created: 2021-09-24T00:45:19-07:00
updated: 2021-09-24T00:45:19-07:00
title: unable to change password
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: it
creator: alendindon
content:
<p>Dear  I need to sync a user after a windows new installation user is agnese@freddi.it I can't remember the password so I started the procedure to get a new password </p><p>I receive the email   <strong>Reimpostazione della password dell’account Firefox</strong> </p><p>When I set a new password I reach the message   Impossibile recapitare l'email IMPOSSIBLE TO DELIVER THE E-MAIL </p><p>so I can't recover passwords and favourites </p><p>can you help me ? </p>


created: 2021-09-24T00:37:11-07:00
updated: 2021-09-24T01:51:42-07:00
title: Can't fix the website
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1445857;
creator: SatansNyghtmare
content:
<p>I am trying to use secondlife to open a teleport. I accidentally clicked on the wrong Firestorm in the menu and it wants me to open a new version of Firestorm. I already HAVE firestorm running. I want the OTHER firestorm but I don't know how to change it </p>


created: 2021-09-23T23:51:27-07:00
updated: 2021-09-23T23:51:27-07:00
title: Linux: Small window flickering after restart
tags: linux;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: simeon2
content:
<p>Hello there, </p><p>so I usually have two Firefox windows open, both in fullscreen. When I than shutdown and restart my computer, and open Firefox again, it will create two windows with the tabs I had opened before (although I didn't check "Restore previous session" in my settings), but one of those windows will be small and flickering while the other is working normally. A solution I found to stop it from flickering is to press "F11" two times to maximize it and than get it back to normal fullscreen mode. </p><p>Firefox: Version 92.0 (64-bit) Ubuntu: 20.04.2 LTS (Focal Fossa) </p><p>Thank you in advance. </p>


created: 2021-09-23T23:08:44-07:00
updated: 2021-09-24T01:52:46-07:00
title: Can't access firefox.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445858;
creator: paul987109
content:
<p>When I try to click on firefox, it gives an error message, saying, sorry, firefox has crashed.  All week long. </p>


created: 2021-09-23T22:31:22-07:00
updated: 2021-09-24T01:53:26-07:00
title: Unable to open mozilla firefox in normal windows 10 mode
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445859;
creator: s.biswas2090
content:
<p>Please some one help me fix this issue every time I m trying to open Mozilla Firefox it is crashing. But I m able to surf Mozilla Firefox using only private window mode but not in normal mode when I click on FIrefox icon it is coming in the screen for 5 seconds and stopping abruptly. </p>


created: 2021-09-23T21:49:04-07:00
updated: 2021-09-23T21:49:04-07:00
title: SBS TV on demand error message - program does not play in Firefox
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: gawaggy
content:
<p>SBS TV on demand - to play a missed TV show used to work up but now it does not and the following message comes up </p><p>Video Playback Error </p><p>Sorry, we’ve encountered an error playing this video. If you have an ad blocker turned on, try turning it off or whitelisting our website before trying again. This may prevent you from loading videos. </p><pre>tried Chrome and it plays, so it is a Firefox setting and I do not know which  </pre> <p>Thank you </p>


created: 2021-09-23T20:48:06-07:00
updated: 2021-09-24T03:46:02-07:00
title: still bookmark issues with WIN 7 since latest two updates!
tags: windows-7;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1445871;
creator: lee.turkstra
content:
<p>Since the last two updates of 92.0 and 92.01, there is a major lag issue with my bookmark list.  When you hover the cursor over a particular folder or link, it takes forever for it to be highlighted.  In addition, the favicon associated with any particular link takes forever to populate.  The bookmarks worked perfect prior to version 92.0.  Being that I am a WIN 7 user, it would appear that whatever the developers did beginning with 92.0, had great affect to WIN 7 users, which implies that maybe other WIN 7 users may also be having the identical issues with their bookmarks.  The developers should fix this issue ASAP in the next update.  There is no excuse for this issue to be occurring. </p>


created: 2021-09-23T19:58:32-07:00
updated: 2021-09-23T20:40:48-07:00
title: Webpages don't display properly; text and images too flushed to either margins.
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1445824;
creator: 0zen
content:
<p>Here are an examples using one site: <a href="https://i.imgur.com/S4DvKJ6.png" rel="nofollow">[Image 1</a>] is Firefox's default 100% zoom. Note the flushed text at the left margin. Ideally, it should look like <a href="https://i.imgur.com/0ALkdZV.png" rel="nofollow">[Image 2</a>], however, that was zoomed down to 90% where the text body also shrinks along with it and making reading a tad harder. Obviously, not the best solution. <a href="https://i.imgur.com/3rOe2Kh.png" rel="nofollow">[Image 3</a>] is the same site on Safari. <a href="https://i.imgur.com/qtz4YZk.png" rel="nofollow">[Image 4</a>] is taken from Palemoon. <a href="https://i.imgur.com/BCRLuYb.jpg" rel="nofollow">[Image 5</a>] is <a href="http://reddit.com" rel="nofollow">reddit.com</a>'s comment page, again with the unsightly margin problem.  </p><p>Any ideas how to fix this? Would really appreciate any troubleshooting tips. </p>


created: 2021-09-23T19:54:27-07:00
updated: 2021-09-23T19:54:27-07:00
title: Transform / Rotate on hover & active/select
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: galactic1
content:
<p>I have managed to transform / rotate almost all of my various buttons, bookmark folder icons &amp; site favicons and also other icons like in the  appmenu and the locationbar/ac_popup pane various search favicons along the bottom of that panel. (see below code) </p><p>However I have been unable to achieve the same with the follow areas: - bookmark/history sidebar.  - menubar History and Bookmarks drop down menus &amp; submenus. - locationbar/ac_popup panel site favicons </p><p><br> /*************************/ /* ROTATE ICONS ON HOVER */ /*************************/ </p><p>/*rotate icons on hover*/ </p> <ol><li>nav-bar toolbarbutton:hover &gt; .toolbarbutton-badge-stack, </li></ol> <p>checkbox:hover &gt; .checkbox-check, menuitem:hover &gt; hbox &gt; .menu-iconic-icon, toolbarbutton:hover &gt; image, button:hover &gt; .button-box &gt; .button-icon { </p><pre> transform: rotate(30deg) !important;  -moz-transform: rotate(30deg) !important; </pre> <p>} </p><p>/*rotate icons on active (clicked)*/ </p> <ol><li>nav-bar toolbarbutton:active &gt; .toolbarbutton-badge-stack, </li></ol> <p>checkbox:active &gt; .checkbox-check, menuitem:active &gt; hbox &gt; .menu-iconic-icon, toolbarbutton:active &gt; .toolbarbutton-icon, button:active &gt; .button-box &gt; .button-icon  { </p><pre> transform: rotate(75deg) !important;  -moz-transform: rotate(75deg) !important; </pre> <p>} </p><p>/*if it doesn't have this then the icons get swapped to the other side on hover*/ </p> <ol><li>nav-bar toolbarbutton &gt; .toolbarbutton-badge-stack, </li></ol> <p>checkbox &gt; .checkbox-check, menuitem &gt; hbox &gt; .menu-iconic-icon, toolbarbutton &gt; .toolbarbutton-icon, button &gt; .button-box &gt; .button-icon { </p><pre> transform: rotate(0) !important;  -moz-transform: rotate(0) !important; </pre> <p>} </p>


created: 2021-09-23T19:03:48-07:00
updated: 2021-09-24T04:52:01-07:00
title: blinking cursor
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1445876;1445881;
creator: KLD25
content:
<p>When using Flight radar the cursor blinks/disappears when only on the map , when cursor is over title bar or other non-map parts of the page all is good , it also does this on google maps but not all the time Have contacted Flight radar and sent video awaiting response Regards Keith </p>


created: 2021-09-23T18:07:48-07:00
updated: 2021-09-23T18:07:48-07:00
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: adamheller5555
title:
the browser with lock said amazon certificant with restrictions for a child when I clicker help browser console

content:
<ol><li>1 please someone clarify  why there was a child profile linked to my amazon profile .I  discovered this when i purchased a book today  which I deleted it on my amazon account page . </li><li>2 when I am on my only fan  account , how can I fix the page to open up so it not all condensed  the page only open up if i click on a specifc creator that i subscribe to . my feed on the home page seems off ..? </li></ol> <p>thank you so much . I am not in a rush for response  , i just would like to be on website and enjoy the experience and browse with legit safe guards </p>


created: 2021-09-23T17:22:07-07:00
updated: 2021-09-24T09:52:33-07:00
title: "Recent windows" grayed out after long PC usage break
tags: mac-os;desktop;tips;firefox-920;
product: firefox
topic: tips
locale: en-US
answers: 1445935;
creator: Intenditore
content:
<p>I left my PC for a looong time (more than a month). Came back, booted Windows and started FF - and only <em>one</em> window reopened, despite when I closed it there was <em>two</em>. And "recent windows" in "history" - grayed out. </p><p>A small remark - I use my FF in weirdly advanced mode, I have many tab groups (through addon), and two windows - one with long-run tabs I need, another with temporary ones, which I lost now.  There was some important sites/history.  How can I restore it back?  </p><p>(and what has happened to the forum? Why Mozilla buried it's community in such an awful way so it's sooo hard to find? 0_0) </p>


