# 2021-yearly-ff-questions-en-us

created: 2021-07-16T10:15:15-07:00
updated: 2021-07-16T16:04:04-07:00
title: Problems with setting a new Firefox account
tags: desktop;privacy-and-security_1;escalate;windows-10;verificationemail;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428098;1428105;1428110;1428115;
creator: cnieuw63
content:
<p>The Original email address I used to create my Firefox  account is lost. </p><p>When I look in the support site the advice is to create a new Firefox Account under a valid email address and then I will be able to sync my data. </p><p>I created a new mail address, but if I try to create that new Firefox account with that I get the notification that the primary email address of the account is needed to sign in. But that account does not exist anymore.  So I don't see the form I have to fill in to create my new account. Can you help me? </p>


created: 2021-07-16T09:56:34-07:00
updated: 2021-07-16T09:56:34-07:00
title: theme reverts to 'default' theme whenever I restart Firefox
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: easypeasy2
content:
<p>I am trying to use ¡Light Blue Theme! It works that is <em>until I restart Firefox</em>. On restart it flickers briefly in the theme the switches to a theme with awful coloured letters. If I  Ctrl/Shift/A to bring up the themes setting page it shows the theme I want as enabled even though it isn't </p>


created: 2021-07-16T09:55:24-07:00
updated: 2021-07-16T09:55:24-07:00
title: Browsing some websites!
tags: linux;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: saeed1
content:
<p>Dear Sir, I have problems browsing some specific sites like <a href="http://presstv.ir" rel="nofollow">presstv.ir</a>  Last Linux update helped to remove this issue but recent Firefox update brought back the issue. I have therefore avoid latest Firefox update on my other computers but still want to highlight the issue. I also wonder if this has anything to do with the restrictions US government has put on such sites belonging to the government of Iran? </p><p>With regards, //Saeed M. Rad </p>


created: 2021-07-16T09:29:56-07:00
updated: 2021-07-16T09:29:56-07:00
title: the compose button in yahoo email classic is not there in mozilla, other browsers no issues!
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: celgans
content:
<p>the compose button in yahoo email classic is not there in mozilla, other browsers no issues! </p>


created: 2021-07-16T09:12:00-07:00
updated: 2021-07-16T10:16:27-07:00
title: CIRA Canadian Sheild
tags: mac-os;desktop;privacy-and-security_1;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428044;1428045;
creator: iTamb
content:
<p>Hello, </p><p>I just read an article from CIRA (Canadian Internet Registration Authority), dated July 8, 2021: <a href="https://www.cira.ca/blog/canadian-shield/mozilla-firefox-cira-canadian-shield?utm_source=newsletter&amp;utm_medium=organic-email&amp;utm_campaign=FY21&amp;utm_content=the-dot-11" rel="nofollow">https://www.cira.ca/blog/canadian-shield/mozilla-firefox-cira-canadian-shield?utm_source=newsletter&amp;utm_medium=organic-email&amp;utm_campaign=FY21&amp;utm_content=the-dot-11</a> </p><p>In it, they write, "Mozilla is enabling CIRA Canadian Shield as the default trusted recursive resolver (TRR) for Canadian Firefox users." I'm such a user. I also know *just* enough about the vast electronic highway system called the "Internet" to know I need safety and security measures in place. </p><p>I'm using FF 78.12 on MacOS Sierra. </p><p>I thought I'd see if CIRA Canadian Shield was the default proxy by going to Preferences &gt; General &gt; Network Settings. "Enable DNS over HTTPS" is selected, and the default provider is "Cloudflare." I clicked the drop down menu to see if CIRA Canadian Shield was offered as a selection. Alas, it is not. So, I selected "Custom" and typed in "CIRA Canadian Shield" (without quotation marks) and pressed "OK." </p><p>My questions are: </p><p>1) Is Mozilla enabling CIRA Canadian Shield by default as suggested in the article? 2) If so, why is it not indicated in the drop down menu? 3) Have I enabled CIRA Canadian Shield by typing it in the name as a custom proxy server? </p><p>Thank you for your help in advance. Please note, I have a rudimentary understanding of how this all works, so your simplified and somewhat non-technical answers are appreciated. </p>


created: 2021-07-16T09:00:15-07:00
updated: 2021-07-16T15:04:04-07:00
title: Firefox update disabled, yet updates, and i hate the new theme.
tags: desktop;customize;windows-10;firefox-890;mr1;
product: firefox
topic: customize
locale: en-US
answers: 1428101;
creator: krissprolls5250
content:
<p>Hey all. </p><p>I've been using firefox for as long as i can remember and it was pretty much always the same, things are in the same locations etc... at least they have been now for the past many years. </p><p>I have updates disabled, i have clicked no for the past few times, and today i open firefox and it had updated itself... and just for fun i'm going to repeat myself, i have updates disabled... </p><p>The new top tabs are bigger with smaller text now, the "play" and "mute" button that was on the right side is now on the left and you can only see it when you hover the mouse over the tab itself. All that so there can be written "playing" under the name of the tab now. Instead of the "speaker" icon that was to the right of the tab name. Not even 24 hours ago i had it like that. Utterly useless changes. Who comes up with these ideas? It's helping no one! Stop it :) </p><p>It's fine that you have to push updates for security reasons etc... But this user interface changing is seriously going to make me stop using firefox. Why can't you just make your updates but let my browser be and look the same as it has always been!? </p><p>This is so annoyingly pathetic. I hope you can do something to change this, or at least give us the old theme with smaller top bar, play/mute on the right side as it was before so it's easy to see and find what tab is playing without having the text of the tab become smaller. </p><p>This is why i have disabled updates! It's like opening a drawer that always has socks in it for years, and all of sudden there's spoons in that drawer. Why would you change the position of things? What's next, the close firefox at the bottom left corner? Just for fun to mix things up? ;) </p><p>So lame guys. </p>


created: 2021-07-16T08:00:33-07:00
updated: 2021-07-16T08:03:22-07:00
title: Any key is opening the 'find' command
tags: windows-7;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428027;
creator: tassilo.heyen
content:
<p>I often use shortcuts on youtube like  f to fullscreen, k to pause, ; to slow, : to speed up but since recently any button (unless I'm in a text window) is opening the find option and it's driving me crazy cause I can't find it anywhere in the options or a fix to the problem!  I cannot use shortcuts for youtube anymore and its really annoying </p>


created: 2021-07-16T07:54:00-07:00
updated: 2021-07-16T07:54:00-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: it
creator: cesaretroiani
title:
"connessione non sicura" a sito Iliad (area personale) in barra indiirizza che deve provvedere per sistemare il problema

content:
<p>da qualche tempo non riesco ad accedere alla mia area personale di Iliad sulla barra indirizzi : il " lucchetto" è barrato e mi segnala "connessione non sicura "(penso si tratti del protocolla HTTPS). Chiedo a Firefox di provvedere, visto che con Edge non ho questo problema. Ho provato a cambiare i protocolli delle impostazioni "sicurezza" ma niente da fare.Grazie a tutti Cesare </p>


created: 2021-07-16T07:23:48-07:00
updated: 2021-07-16T07:23:48-07:00
title: parameters firefox with exploit protection wndows 10
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: chris_conseil36
content:
<p>explain what paramete I had to use in exploit protection wih windows 10  seems slow reactivite of browser with older pc </p>


created: 2021-07-16T06:32:57-07:00
updated: 2021-07-16T10:23:32-07:00
title: Printing
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428028;1428046;
creator: vpro1
content:
<p>Since this past Wednesday, 7/14/21, printing at any scale less than 100% results in cut-off printing, along the right hand and bottom margins.  In the past I have been able to print at 70% with no problems. </p><p>When I restart Firefox in Troubleshoot Mode the problem goes away, but when I restart normally the problem is back. </p><p>I have tried all of the following but still have the problem: </p> <ul><li> Disabled plug-ins and extensions </li><li> Rebooted computer </li><li> Refreshed Firefox </li><li> Deleted Firefox preference file </li><li> Created new Firefox profile </li><li> Reinstalled Firefox </li></ul> <p>I have attached two screenshots, one named "Firefox", which shows the problem, and the other named "Firefox troubleshot mode", which shows how it looks under troubleshoot Mode, which is the way it should look and used to look before Wednesday. </p>


created: 2021-07-16T06:32:55-07:00
updated: 2021-07-16T07:18:25-07:00
title: years later and firefox is a wash
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428006;1428008;1428020;
creator: ihatemozillaroyally
content:
<p>I have no idea what is going on with this browser but what ever it is it is getting worse and worse and worse. The browser does not work at all. Does not even function as a browser at all. No idea why there is a password manager because it can not handle storing and retrieving passwords at all, just like the recently closed tabs. I can make 11 new tabs, close them all and what appears in the recently closed tabs is not at all what I just closed. Bottom line is this, firefox was the best there was and now firefox is no better and maybe worse than netscape navigator.  Pure garbage. Literally, pure garbage. Very sad. </p>


created: 2021-07-16T06:10:24-07:00
updated: 2021-07-16T13:40:43-07:00
title: viewer.js showing blank pages since update to 90
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428030;1428043;1428059;1428071;1428081;1428084;1428089;
creator: ajones2nd
content:
<p>We have an internal review screen in our company to review data using pdf.js and viewer.js that we customized with a few extra menu items.  It has been working great for years.  Now, Firefox updates to version 90.0 and it displays blank pages for pdf files.  This did not happen in any version up to 89.0.2.  It is happening on multiple computers.  We can still load this screen in Chrome and Edge with no issue.  On one affected computer, I uninstalled Firefox, downloaded and installed version 89.0.2 and it worked again.  (I had to turn off automatic updates.) </p>


created: 2021-07-16T05:34:46-07:00
updated: 2021-07-16T08:28:11-07:00
title: Installing Addons for all users and set them active
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428031;
creator: ziegler447
content:
<p>Hello, </p><p>i want to rollout the firefox installation with some addon packages silent for much users. installation issnt the problem but i cant really find any tutorial which explains me how to add also some addons on this installation for every user on this computer and set them automaticly to active on. </p><p>thank you for help </p>


created: 2021-07-16T05:14:41-07:00
updated: 2021-07-16T15:08:13-07:00
title: Master password in Mozilla
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428102;
creator: jnsol
content:
<p>hi I wish to reset my master password in Mozilla Firefox. I have learned that I shall enter the location: <em><strong>chrome://pippki/content/resetpassword.xhtml</strong></em> in the Firefox address bar. But that page does not open so I do not know how to reset the master password Could someone help me? Or do I have to abandon the use of Firefox regards Jorgen </p>


created: 2021-07-16T05:06:48-07:00
updated: 2021-07-16T06:51:56-07:00
title: Firefox crashes on Face Book
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1428007;1428010;
creator: Rosekeller74
content:
<p>Ever since 7/15 A.M. whenever I go to my FaceBook page, it opens fine . But, if I try to open my contacts, share a photo or use the "Report a problem"  on FB , it just starts fading and then FF crashes. Please help. I am 70 and not a computer geek. many thanks Rose </p>


created: 2021-07-16T04:30:30-07:00
updated: 2021-07-16T15:11:01-07:00
title: REMOVE / HIDE ITEMS INSIDE THE LIBRARY POPUP
tags: desktop;beta;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1428103;
creator: deanone
content:
<p>Is it possible to remove / hide individual elements inside the Library popup's <em>#placesList</em> (i.e. the Tag item and/or the icons of any of the items)? </p><p>My attempt with the code below inside userchrome removed ALL of the side panel content - not ideal. </p><pre>#placesList &gt; treechildren:nth-child(2) {   display: none !important; </pre> <p>} </p><p>Also, is it actually possible for the Browser Toolbox to work inside popups? </p>


created: 2021-07-16T04:29:31-07:00
updated: 2021-07-16T15:13:47-07:00
title: Printing SVG files
tags: mac-os;desktop;fix-problems;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428104;
creator: lxpugin
content:
<p>I am having problems when printing SVG files. They use symbols defines as &lt;defs&gt; </p><pre>     &lt;symbol id="E050-0000001930888939" viewBox="0 0 1000 1000" overflow="inherit"/&gt; </pre> <p>&lt;/defs&gt; </p><p>And included with  &lt;g id="clef-0000000126308208" class="clef"&gt; </p><pre>      &lt;use xlink:href="#E050-0000001930888939" x="90" y="2109" height="720px" width="720px" /&gt; </pre> <p>&lt;/g&gt; </p><p><a href="https://gist.github.com/lpugin/92ac936ab3b730044a2e2b4040725756#file-test-file-firefox-svg" rel="nofollow">Example SVG file</a>  </p><p>It shows perfectly well on the screen and prints properly with other browsers (Chrome, Safari). With Firefox, it shows properly on the screen but not when printing. </p>


created: 2021-07-16T03:53:17-07:00
updated: 2021-07-16T03:53:17-07:00
title: Black thing appears on top of screen
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: thokchom.jnyandeep
content:
<p>I have my taskbar's position as top and when i open firefox a black thing is there between the taskbar and the firefox window and i am using a theme which makes the taskbar look like floating and the black thing is very annoying. I would appreciate it if someone would help. </p>


created: 2021-07-16T03:50:23-07:00
updated: 2021-07-16T03:50:23-07:00
title: Upgraeded to version 90 for mac now search engines in seach bar gone and can't restore engines
tags: mac-os;desktop;customize;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: davidericberger
content:
<p>Just upgraded to v 90 and now search engines disappeared and cannot be restored in prefs cannot click the restore default button.. Thanks David </p>


created: 2021-07-16T03:47:36-07:00
updated: 2021-07-16T12:06:01-07:00
title: IN-LINUX RPM BASED - LIVE STREAMING VIDEOS NOT PLAYING IN [YOUTUBE]
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1428073;
creator: mriazkse
content:
<p>Hi, Mozila Firefox team and Technical Support </p><p>Always experienced, the best browser "Firefox". </p><p>In Linux "RPM based", specially using Red Hat, Oracle Linux, Centos and may be in other distributions, </p><p>live streaming videos are not playing using YOUTUBE. </p><p>Firefox shows Error: "Your browser can't play this videos". </p><p>Note: In Ubuntu Linux, plays correctly no issue. </p><p>Riaz Bashir </p>


created: 2021-07-16T03:19:21-07:00
updated: 2021-07-16T03:19:21-07:00
title: No audio from some videos
tags: desktop;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
creator: gcare
content:
<p>Since a few days I have the problem that some videos do not output audio. This happens always in Twitter, not on Facebook and only with some videos of YouTube. The problem is present only in Firefox, in other browsers all videos play with audio. I have also tested with a clean profile with the same result. I have no problem with every other program I normally use. I guess that it is somehow related with the format of the audio, but I wasn't able to understand how to fix it, any hint? </p>


created: 2021-07-16T01:52:42-07:00
updated: 2021-07-16T01:52:42-07:00
title: "app.update.background.scheduling.enabled" in the mozilla.cfg
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: bernd.follmer.ext
content:
<p>Hi everybody, </p><p>is it possible to set the preference "app.update.background.scheduling.enabled" in the mozilla.cfg? </p><p>KR Bernd </p>


created: 2021-07-16T00:35:57-07:00
updated: 2021-07-16T00:35:57-07:00
title: Setting Firefox up properly
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: shirleytower
content:
<p>I have been using firefox for years but I am always encountering problems, possibly because I have not set it up properly. I am thinking of deleting my account and starting over or trying another browser all together. I was not brought up with computers so not computer literate, I like Mozilla's ethos and donate a small amount when I can, I just need advise about setting things up, I think </p>


created: 2021-07-16T00:13:47-07:00
updated: 2021-07-16T00:13:47-07:00
title: page layout is collapsing
tags: linux;desktop;fix-problems;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
creator: micha741
content:
<p>Hi, I recently decided to try out Firefox browser, yet I experience some strange layout collapsing in my homepage. Please see attched pictures: 1 is from chrome and the 2nd is using firefox. problem on website: <a href="http://ynet.co.il" rel="nofollow">ynet.co.il</a> (news site)  </p><p><br> Details: running Kubuntu (KDE) 20.04 Firefox version 89.0.2 (64-bit) </p><p>Thanks </p>


created: 2021-07-15T23:43:27-07:00
updated: 2021-07-15T23:43:27-07:00
title: A lot of websites are "blocked"
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: ann.mariee
content:
<p>Hello everybody! Every time I try to reach websites like <a href="http://Twitter.com" rel="nofollow">Twitter.com</a>, <a href="http://investing.com" rel="nofollow">investing.com</a>, even <a href="http://gmail.com" rel="nofollow">gmail.com</a> and <a href="http://google.com" rel="nofollow">google.com</a> I get this message; </p><p>Säker anslutning misslyckades (secure connection not succeded) </p><p>Ett fel uppstod under anslutning till <a href="http://www.google.com" rel="nofollow">www.google.com</a>. PR_END_OF_FILE_ERROR (something went wrong when trying to connect to <a href="http://www.google.com" rel="nofollow">www.google.com</a>) </p><pre>   Sidan du försöker se kan inte visas eftersom autenticiteten för mottagen data inte kan verifieras. </pre> <p>(the site you are trying to reach cannot be shown because the authenticity for received data can't be verified) </p><pre>   Kontakta webbplatsens ägare och informera dem om detta problem. </pre> <p>(contact the owner of the website and inform about this problem) </p><p>Can someone please help me?/Ann </p>


created: 2021-07-15T22:45:23-07:00
updated: 2021-07-15T22:45:23-07:00
title: add-on
tags: windows-7;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: 0202702
content:
<p>Hello! I created a theme with "Firefox Color" add-on? but if I add it to FF then appears message (on pics.) It have one .manifest: </p><p>{ </p><pre> "manifest_version": 2,  "version": "1.0",  "name": "FF",  "theme": {    "images": {},    "properties": {},    "colors": {      "toolbar": "rgb(91, 92, 93)",      "toolbar_text": "rgb(255, 255, 255)",      "frame": "rgb(37, 38, 38)",      "tab_background_text": "rgb(255, 255, 255)",      "toolbar_field": "rgb(255, 255, 255)",      "toolbar_field_text": "rgb(0, 0, 0)",      "tab_line": "rgb(245, 8, 11)",      "popup": "rgb(255, 255, 255)",      "popup_text": "rgb(0, 0, 0)",      "tab_loading": "rgb(245, 8, 11)"    }  } </pre> <p>} </p><p>Help anybody. </p>


created: 2021-07-15T22:17:17-07:00
updated: 2021-07-16T11:03:06-07:00
title: No captcha display
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1427971;1428026;1428056;
creator: James061118
content:
<p>I login facebook and tried to use captcha but no captcha image for selecting  anyone can help me fix it? </p>


created: 2021-07-15T21:13:02-07:00
updated: 2021-07-16T04:39:23-07:00
title: Immediately on installation of upgrade to FF ver. 90.0 I started having problems with FF.
tags: windows-7;desktop;fix-problems;needsinfo;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1427928;1427973;
creator: gruff
content:
<p>1. When I have to move another windows across FF, I get a string of repeating images one of the other that I cannot remove until I close that FF page.  (See image below) </p><p>2. When I save a FF page, it does not close itself.  I have to click on the page, refresh it, then I can close it.  Also sometimes it take 20-30 seconds to save and close a page that has mostly text on it, such as an article page from one of the many newspapers I review every day including Financial Times, NYTimes, Wash. Post, etc.  Due to this and other errors, it slows down my work day to where I am forced to spend one to two extra hours workiing to correct these errors. </p><pre>3. When I have FF open, it seems to slow down my entire machine, even though I'm not working at the moment in FF.   </pre> <p>4.  Please fix this.  I work 7-8 hours a day on a project I am nearing 20 years completing.  It gets tiresome in and of itself, but when FF causes me more problems it become exasperating and as much as I want to quit, I can't walk away from this project which has grown to nearly 700 gigabytes in size with millions of pages of html, jpg, pdf and txt files.   </p><p>5. Please help me with a new update that will fix these errors or tell me how I can fix them. </p><p>Thank you. </p>


created: 2021-07-15T20:29:21-07:00
updated: 2021-07-16T04:42:35-07:00
title: search image and view
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1427977;
creator: goods_hk
content:
<p>hello sir, </p><p>when i search anything and view image after click.  i can't see anything like attached picture. </p>


created: 2021-07-15T19:59:31-07:00
updated: 2021-07-16T04:43:34-07:00
title: Reload firefox after every reboot on mac
tags: mac-os;desktop;download-and-install;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1427978;
creator: prashant.chandak
content:
<p>I need to reload Firefox from a disk image after every reboot on my mac. This doesn't take much time but its an exercise after every boot up...Need to run the image, punch in credentials and then wait for the sync-up to see all the browsing history and bookmarks...Is there a fix to resolve this challenge? </p>


created: 2021-07-15T19:06:48-07:00
updated: 2021-07-16T04:45:53-07:00
title: Something won't let me input my password.
tags: desktop;privacy-and-security_1;windows-10;firefox-890;firefox-8902;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1427981;
creator: gizzhead
content:
<p>This seems to be just for Amazon at the moment, but this does not happen on other browsers like Google Chrome.  </p><p>When I input my password, when I click "<strong>login</strong>", <strong>it changes my password to a long string of encrypted letters, numbers &amp; symbols</strong>.  </p><p>This is just annoying at this point, but, yeah. If anyone has a way to get around this, or disable it somehow, I would be very interested. Thank you! </p>


created: 2021-07-15T19:06:45-07:00
updated: 2021-07-15T19:06:45-07:00
title: Maximum runned threads
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: hacen83490
content:
<p>I have server with 8 cores 3Ghz and 16 GB RAM. This problem seen on centos 7 and ubuntu 20.04 TLS, firefox 77 If i starting 5-10 screens with firefox in headless mode - all right, this works good for an hours. But if i starting e.x. 20 screens, only ~15-16 of them write data to my own log, other sleeps. All instances stop their work after ~15 seconds (but must working for at least 2 hours) At the same time, not all server resources are exhausted. Tried running with and without --no-remote flag Are there any ideas, how i can run more than 10 browsers? </p>


created: 2021-07-15T19:02:59-07:00
updated: 2021-07-15T19:06:44-07:00
title: Keyboard shortcut
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1427920;
creator: glazachev.danila
content:
<p>Hello! </p><p>My name is Daniil I work as a programmer, so I often have to use keyboard shortcuts to work quickly </p><p>Not so long ago I installed a new version of Firefox 78.12.0esr and I found that the keyboard shortcut for quick search and replace text no longer works Previously, this function worked by a keyboard shortcut "Ctrl + H", but not now Can you fix it, please? Or just message me, how I can fixed by myself </p><p>Thanks </p>


created: 2021-07-15T18:26:42-07:00
updated: 2021-07-16T04:48:56-07:00
title: error when access a website
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1427983;
creator: 2565221487
content:
<p>Hi friends, </p><p>When I direct to a website I got error as in image: An error occurred during a connection to website xxxxxxxxx. A PKCS #11 module returned CKR_GENERAL_ERROR, indicating that an unrecoverable error has occurred. </p><p>Error code: SEC_ERROR_PKCS11_GENERAL_ERROR </p><p>Hope someone can help me, thanks. Best Regards, </p>


created: 2021-07-15T18:10:13-07:00
updated: 2021-07-16T04:42:04-07:00
title: loading my word press site
tags: desktop;fix-problems;windows-10;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1427925;1427976;
creator: ldreynolds
content:
<p>I have just set up my Word Press blog with a new domain name (<a href="http://ldreynolds.com" rel="nofollow">ldreynolds.com</a>) Firefox won't load it because of various negative security reasons. There is NOTHING WRONG with my site and I want my friends who use Firefox (including myself) to visit my site unhindered. What's up? </p>


created: 2021-07-15T17:52:36-07:00
updated: 2021-07-15T18:44:23-07:00
title: Transparent dropdown menus after upgrade to Firefox 90
tags: linux;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1427917;1427918;1427919;
creator: Psimonics
content:
<p>I just upgraded from FF 89 to FF 90 (on Ubuntu) and the drop down menus (accessed on right-click) are now transparent. I have changed the theme, changed my desktop theme, started FF in troubleshoot mode, disabled acceceration in about:config, and it makes no difference, the menus are still transparent. This makes it difficult to use the browser. </p><p>Is this fixable or is it a bug in the latest release? </p>


created: 2021-07-17T15:51:25-07:00
updated: 2021-07-17T15:51:25-07:00
title: why can't I login to https://www.edx.org/? Same password works fine on chrome.
tags: linux;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: mikeyfinn
content:
<p>edx complains of too many login attempts (!?), but *login works fine on chrome* </p><p>see also: can't login to <a href="http://chase.com" rel="nofollow">chase.com</a>: chase displays a full screen login form in place of the home page, which doesn't actually let you login.  site is fully functional in brave browser </p>


created: 2021-07-17T15:25:26-07:00
updated: 2021-07-17T15:25:26-07:00
title: Firefox PDF rendering problem
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: bruce.briggs
content:
<p>Firefox PDF rendering problem  </p><p>Firefox does not render a specific .pdf file correctly, whereas Adobe Reader &amp; Chrome render it just fine. </p><p>How do I bring this to the Firefox development team's attention? </p>


created: 2021-07-17T14:53:20-07:00
updated: 2021-07-17T16:18:23-07:00
title: Block "Spokeo"
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428280;
creator: MillieMaeOvitt
content:
<p>I recently searched my name, Valerie Wainwright, in Yahoo. I found all my information, such as address, phone numbers, relatives (my sons and daughter-in-law, etc. listed there. How can I block the website called "Spokeo" from accessing my personal information. </p><p>This quite upsetting! </p>


created: 2021-07-17T13:45:15-07:00
updated: 2021-07-17T14:33:02-07:00
title: backdrop-filter still not supported on default?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1428271;
creator: NichtFelix
content:
<p>Hey! I saw a post from 2 month ago about this topic. The plan there was to activate it on default if WebRender is fully rolled out to all users. I just wanted to ask, because WebRender is now fully rolled out from what I read/know but it still isn't activated on default. I think it's very important for the Accessibility of websites. I'm really looking forward to use backdrop-filter, that's just the only thing holding me back. And since Firefox is a big and good Browser it would be really nice to just get some more infos/updates on what is planned now. Thanks for every answer! </p>


created: 2021-07-17T13:43:04-07:00
updated: 2021-07-17T13:43:04-07:00
title: RecordSeek Secure return of Free use, Please.
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: ford-14
content:
<p>Re-secure, RecordSeek, free use, it is much need in family records for sources and new data, found is sister-partner family records. And don't remove it again, please. FamilySearch and <a href="http://ancestry.com" rel="nofollow">ancestry.com</a>  <a href="https://familysearch.org/partneraccess" rel="nofollow">https://familysearch.org/partneraccess</a> </p>


created: 2021-07-17T13:38:33-07:00
updated: 2021-07-17T13:38:33-07:00
title: Bitcoin.org not loading
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: coltoncrawfordmusic
content:
<p><a href="https://bitcoin.org/en" rel="nofollow">https://bitcoin.org/en</a> </p><p>The above address will not load in Firefox for me. It just times out after a few minutes. Other pages seem to work fine. I running Firefox on Ubuntu 20.10 on my Raspberry Pi 4 </p>


created: 2021-07-17T13:30:24-07:00
updated: 2021-07-17T13:30:24-07:00
title: unabling proton not woring
tags: desktop;beta;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: es
creator: guino1996
content:
<p>I have the option proton in about:config in false, but somehow the tabs show as proton enabled, is there any way to fix it? It starten to happen suddenly, probably with last update. </p><p>91.0b3 (64-bit) </p>


created: 2021-07-17T13:28:44-07:00
updated: 2021-07-17T13:28:44-07:00
title: Página web no se muestra bien en Firefox 90.x pero si se muestra bien en Chrome y en Microsoft Edge
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: es
creator: amilcarcamargo
content:
<p>El siguiente sitio web: <a href="https://www.cemaco.com/manguera-con-bomba-de-2-pies-698823/p" rel="nofollow">https://www.cemaco.com/manguera-con-bomba-de-2-pies-698823/p</a> no se muestra correctamente en Firefox pero si en Chrome y en Microsoft Edge </p><p>¿Puedo considerar este sitio como incompatible o el error se debe a algún cambio en las nuevas versiones de Firefox? </p><p>Las imágenes adjuntas muestran parte del error. </p><p>Gracias por su ayuda </p>


created: 2021-07-17T13:17:21-07:00
updated: 2021-07-17T13:17:21-07:00
title: Numbers displaying sideways
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: rdaufan
content:
<p>So recently, when I open web pages, any numbers will display sideways.  I reinstalled firefox, but this did not resolve.  They appear correctly in other browsers (i.e., chrome).  Does anyone know what I can do to resolve this?  Thanks! </p>


created: 2021-07-17T12:06:06-07:00
updated: 2021-07-17T12:06:06-07:00
title: Getting Java Unity error while loading game in Facebook
tags: desktop;fix-problems;windows-10;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
creator: mepsr1256
content:
<p>3 days running I can no longer play Lord of the Board game in Facebook, Getting error  TypeError; src is undefined </p><p>I have reloaded Java and the game. Problem still exists. </p>


created: 2021-07-17T11:57:59-07:00
updated: 2021-07-17T11:57:59-07:00
title: Print at reduced scale printing at correct scale but also cropped by same reduced scale
tags: linux;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: douglasgilbertson
content:
<p>Problem with printing at reduced scale, did not notice it before a few days ago so could have been after a recent update. Am now using Firefox 90.0 for Linux Mint 19.3. Printing to US Letter size (which had been broken with "na_letter" being stuffed in to the config at one point, but I switched it back to "US Letter" and then it started working again a few months ago - Thank you). </p><p>I see some similar questions listed, so this may be simply adding information to something known: </p><p>Printing with "Fit to page fit" works fine, with correct preview. Print with scale set to 100% works fine, with correct preview. </p><p>Printing with scale set to less than 100% (say 70% or 80%) showed in the preview the page rescaled as expected. The actual printed output is also rescaled as expected, but the page size gets cropped at the right and bottom by what appears to be the same percentage, ending up with lost content. The bit that does print seems to match what is shown in the print preview perfectly, suggesting it would have been totally perfect if the print area had not been cropped along with reducing the text and image sizes. </p><p>I tried the "Print using the system dialogue" option, and the printed result had the same pathology. </p><p>Same problem also happens when I print to PDF. For this I tried doing the same thing twice, both scaled at 70%, and on comparing found that the preview in firefox had also become cropped a bit but not to the same extent. I did not notice any cropping for the first print to PDF, but now seem unable to get back to what I saw originally in the preview, with correct resizing and no cropping. Playing around some more with printing at 100% vs 70% vs 80% to "fit to page width", I seem to be getting changing crops happening each time in the preview for the reduced sizes.  </p><p>But the preview and print are both still correct for 100% scaling and for "fit to page width". </p><p>Sample web page I used here was <a href="https://getpocket.com/explore/item/a-shoulder-workout-for-better-posture?utm_source=pocket-newtab" rel="nofollow">https://getpocket.com/explore/item/a-shoulder-workout-for-better-posture?utm_source=pocket-newtab</a> The screen shot shows the preview after the first reduced print to PDF, with no settings changed. The little bit of side cropping seen in the preview did not happen when I did the first print to PDF. </p>


created: 2021-07-17T11:42:23-07:00
updated: 2021-07-17T11:42:23-07:00
title: My mail print is too small. How can I make it larger? I have no one to help me.
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: lizegan37
content:
<p>My print is too small to read my e-mail.   How can I make the print larger.   I have nobody to help me. </p>


created: 2021-07-17T11:00:19-07:00
updated: 2021-07-17T11:00:19-07:00
title: How to change the audio output for Firefox?
tags: desktop;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: alicewhole
content:
<p>Found a quote here from BILL, right before the thread got closed ofc: "This is not a common problem so I don't know how to fix this apart from what jscher2000 already told you. The only other option I can see is if you uninstall and reinstall firefox and see if the problem still persists." </p><p>Actually it is a common problem. Actually there are tons of post asking directly and indirectly how to do this and you keep dodging the question. Each time you focus on the person's problem and provide an amateur fix to their local problem rather than providing a real solution like giving us the freedom specify where we want the output directed. The inet itself is full of ppl asking this question on other sites, and there are several possible solutions. Like using the windows sound settings option which is only available if your windows is up to date. Or an addon if you like sharing some info with a stranger and all his customers. And lets not forget the dude that made his own software and uploaded it to github 5 years ago, that solution certainly sounds secure right? All three, possible solutions to the problem, amateur but possible. Just like its also possible that the devs of FF are amateurs for not being able to provide the obvious solution for over 10 years now, which is to let us specify it... Or is it lazyness thats the problem? Why provide something that someone else has already provided before you in a much worse way than you would right? </p><p>Que the "did you try blablabla?", no I didnt and I wont. Oh wait that wont come because you cant answer my question with another question since I didnt tell you my problem. Now answer the simple question. I want to know how I can specify to firefox which audio output to use, not hear your... brilliant and not to say the least super safe work around. </p>


created: 2021-07-17T10:50:03-07:00
updated: 2021-07-17T10:50:03-07:00
title: Firefox 90 : focus on the adress bar instead of the central search bar in the page
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: fr.viewer
content:
<p>Hi, </p><p>When i open a new tab, i want to start my research in the central search bar of the home page, not in the adress bar. </p><p>So in firefox 89, i put the parameter "<em>browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar"</em> to false. And it worked. </p><p>With firefox 90, it dit not work anymore. </p><p>How can i retrieve the previous behaviour ? </p><p>Thanks. </p>


created: 2021-07-17T10:16:16-07:00
updated: 2021-07-17T10:16:16-07:00
title: Will the "System theme" be removed in a future release?
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: TechHorse
content:
<p>Hello, when I recently updated I was offered a choice of UI themes, including "System theme" which states: "Follow the operating system setting for buttons, menus, and windows." My question is, will this "System theme" option be removed in a future release? </p><p>As a visually-impaired user I use a high contrast theme with custom button sizes etc,in Windows, and so was greatly worried by talk of a new Firefox theme that uses its own UI / colour-scheme which might not meet my needs. So when updating I was delighted to see the above option. I chose it and FF continues to use my needed system colours etc. Phew, I thought, crisis averted. </p><p>But I am now panicking again at other things I have since read, about certain UI options gbeing disabled eventually. I am unclear as to whether it is the ability to disable specific elements within the new UI theme for those that use it  that is under threat, or whether it is the ability to choose the alternative "System theme" that is under threat? Thanks. </p>


created: 2021-07-17T09:54:18-07:00
updated: 2021-07-17T11:29:29-07:00
title: New tabs and links won't load. Blank page
tags: desktop;tabs;windows-10;firefox-900;
product: firefox
topic: tabs
locale: en-US
answers: 1428251;
creator: surfrll
content:
<p>In the latest versions of Firefox. Tabs and links won't load. Maybe the first few work but after that none at all. I've reinstalled and refreshed and removed extensions and themes. Also happened in troubleshooting mode. Please help! </p>


created: 2021-07-17T09:33:21-07:00
updated: 2021-07-17T09:33:21-07:00
title: Strict Enhanced Tracking Protection interaction with existing cookie exception settings
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: TRBenjeski
content:
<p>Greetings... </p><p>I have been managing cookies through the use of the Manage Exceptions (block/allow for session/allow) feature in the Cookies and Site Data section, with Standard Enhanced Tracking Protection enabled. </p><p>If I were to change to Strict Enhanced Tracking Protection, would this change cause any conflict with my existing cookie exception settings? Would the Strict Enhanced Tracking Protection override my existing cookie exception settings? Or, would my existing cookie exception settings override the benefits of the Strict Enhanced Tracking Protection? Would I have to make any changes to my existing cookie exception settings if I wanted to use Strict Enhanced Tracking Protection? </p><p>Please advise. Thank you for your help! </p><p>..trbenjeski </p>


created: 2021-07-17T09:20:45-07:00
updated: 2021-07-17T11:49:16-07:00
title: Top of Screen Flicker
tags: windows-7;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428252;1428256;1428257;
creator: Leenheer
content:
<p>I am using Firefox v90 on a windows 7. In the last couple of days the top of the screen has stated to flicker. Any solutions? I did turn off graphics acceleration but had no effect. </p>


created: 2021-07-17T08:46:25-07:00
updated: 2021-07-17T16:11:57-07:00
title: Verknüpfungen
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1428236;1428243;1428278;
creator: t_bruck
content:
<p>"Verknüpfungen </p><p>Websites, die Sie speichern oder besuchen" </p><p>bei mir hat sich eine WEB-Site in den Verknüpfungen eingenistet und lässt sich um's verrecken nicht mehr entfernen. Alles probiert, keine Erfolg. Weiß jemand aus der Community was da zu machen wäre, danke im Voraus, Tomas </p>


created: 2021-07-17T08:26:26-07:00
updated: 2021-07-17T11:32:09-07:00
title: Certain websites won't load at all in Firefox, but work fine in Edge
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1428254;
creator: andreas.baer87
content:
<p>Hello, </p><p>since the recent update to version 90.0 I noticed that certain websites (youtube, facebook, spotify) won't load at all. I just get a blank screen. Additionally on instagram I can't see any images or videos. </p><p>At first I tried to open these websites in another browser (MS Edge) and there everything works just fine. </p><p>To solve my problem I already tried a lot of different approaches, but nothing has helped so far. Here is a overview of everything I tired so far: - deleted the cache and cookies (per Firefox as well as with CCleaner) - deactivated and later deinstalled all my add-ons - started Firefox in Troubleshooting-Mode - used the feature to clean Firefox - completely deinstalled and reinstalled Firefox - disabled and deleted my anti-virus software - temporarily stopped Windows Defender Firewall - used new profiles with the about:profiles menu - used different programs I already had installed (avira, Windows Defender, spybot S&amp;D) to scan for viruses, trojans or malware. And I also used the ones Mozilla recommends on this site: <a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware</a> -&gt; nothing was found apart from a few tracking cookies </p><p>Now I am at my wit's end and don't know what else I could do get my Firefox to work properly again. I hope someone more knowledgeable than me can help me out to find a solution. </p><p>Best regards and thank you for your help Andreas </p>


created: 2021-07-17T07:17:23-07:00
updated: 2021-07-17T07:17:23-07:00
title: How to copy saved logins between PCs
tags: desktop;sync;passwords;escalate;windows-10;syncerr;firefox-900;
product: firefox
topic: sync
locale: en-US
creator: tim.plant1
content:
<p>I've bought a new Win10 PC to (eventually) replace my old one. </p><p>I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't. </p><p>How can I get my saved logons to sync across from the old PC to the new one? </p>


created: 2021-07-17T07:15:14-07:00
updated: 2021-07-17T09:17:07-07:00
title: About Homepage Layout
tags: desktop;bookmarks;windows-81;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1428239;
creator: zTonySAO
content:
<p>When i bookmark a page its get a image i want my homepage to show my bookmarks with the images how do i do this i did it once by accident don't remember how i did </p>


created: 2021-07-17T06:55:38-07:00
updated: 2021-07-17T11:31:32-07:00
title: My Firefox screen is gigantic! Please help!
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1428238;1428253;
creator: rocknrollchick5
content:
<p>Dear Mozilla and my fellow Firefox users, I was browsing Firefox like normal, only an hour ago. I had added in a few new extensions, reloaded the page, and while on Amazon, I noticed the screen was much larger. Parts of the page got cut off like where I would choose a category over in the left hand edge of the screen. I had also noticed the font looked significantly larger and areas on the toolbar like the area to enter a url and the search box next to it also look off. I had looked in the community message board and saw others having this issue after Firefox apparently upgraded to version 90. The large layout and chopped off left side are really throwing me off. I am using a Windows 10 64bit laptop. Is there any fix for this? Sincerely, Stacy Byers (aka rocknrollchick5) </p>


created: 2021-07-17T05:45:49-07:00
updated: 2021-07-17T16:16:25-07:00
title: OUSSAMA
product: firefox
topic: websites
locale: en-US
answers: 1428222;
creator: 23salem2323
content:
<p>KKJHJKGHJGJHJKJHJJJJJKTJKGYHJGNBGFFG REGIFOFRGFGFDOBITRGD0O0 GERITREJTRJ IJTOITRJTR 9IIGHJTI9GTRGJ JTGIOTR GROIGJGFIO GEROIGJTRFD </p>


created: 2021-07-17T05:45:19-07:00
updated: 2021-07-17T06:00:51-07:00
title: Grouping tabs as in Opera - a group of tabs for a subject
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428224;
creator: raumati
content:
<p>I am a browser / add on moron?  I have been a fan of opera for many years because i could group tabs (IE Family history, telecommunications, steam trains etc) Opera has a high overhead, is slow and i needed something better - A friend suggested Firefox - Its a winner. </p><p>So i have seen add ons that would allow me to group my tabs but have no idea how to install one or where i should go for help.? </p><p>Please point me in the right direction - Im happy to read information but hoped it would be a click and install </p><p>Thanks </p>


created: 2021-07-17T05:31:01-07:00
updated: 2021-07-17T10:51:29-07:00
title: bookmark display
tags: mac-os;desktop;bookmarks;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1428242;1428247;
creator: Keetbird
content:
<p>I just updated to the latest Foxfire version for my mac, os version 10.13.6 (high sierra).  Before when I accessed a folder of bookmarks in the bookmark listing, it displayed to the left side of the screen, which is my best eye.  Now on the new version, picked up in the last week, it displays on the right side.  I'm getting an ache in my neck.  How can I convince it to display to the left side of my screen? </p><pre> Help!  Keet </pre>


created: 2021-07-17T05:23:35-07:00
updated: 2021-07-17T05:23:35-07:00
title: Change the direction of writing, in Wikipedia
tags: linux;desktop;websites;firefox-560;
product: firefox
topic: websites
locale: en-US
creator: ishayko71
content:
<p>When I right-click on the "Reverse Page Direction" menu, the writing direction does not change, and remains the same, and I have to use an external plugin. </p><p>Thanks to the respondents </p>


created: 2021-07-17T03:39:10-07:00
updated: 2021-07-17T04:36:19-07:00
title: Stop automatic updates Linux version 90
tags: linux;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428213;1428217;
creator: tlvranas
content:
<p>I have searched and tried every change / setting I can find to disable the automatic updates of Firefox. I am using Firefox because I use to have control over the browser and it was tracking / spying on everything I do like Chrome. Having Firefox automatically update without my permission I see as no different then a virus and spy ware. I am in the middle doing some work and have to stop and loos everything I am doing because you pushed an unneeded unwanted update. This is not acceptable! I do not need some company that thinks they know what I should have on my computer. That is why I don't use Windows. I don't need some corporate suite telling me what is best for my computer. </p><p>How do I turn off automatic updates and all / any nag messages. </p>


created: 2021-07-17T02:42:00-07:00
updated: 2021-07-17T05:00:52-07:00
title: Problem with Mozilla Bugzilla
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428204;1428205;1428206;1428219;
creator: Tomasz_Dubiel
content:
<p>Hello. Sorry, but I couldn't get any more proper place to report this problem. On one of Mozilla Bugzilla bugreports is present my email adress. I don't see any possibility to edit the post and I can't get in contact with anyone from Mozilla Bugzilla, who could remove my email. What can I do to delete my email adress from the public bug report? Best regards. </p>


created: 2021-07-17T02:25:35-07:00
updated: 2021-07-17T08:06:46-07:00
title: Localizzazione servizi connessi
tags: mac-os;desktop;sync;firefox-890;
product: firefox
topic: sync
locale: it
answers: 1428223;
creator: andrea.kit
content:
<p>BUongiorno a tutti, sono andato a fare un po' di ordine all'interno dei servizi connessi al mio account firefox (<a href="https://accounts.firefox.com/settings?#connected-services" rel="nofollow">https://accounts.firefox.com/settings?#connected-services</a>) e ho notato che il mio browser sul laptop risulta connesso dagli Stati Uniti (io vivo in Italia) mentre il browser sul cellulare risulta connesso dalla regione dove vivo. </p><p>Come mai? </p><p>Allego screen </p>


created: 2021-07-17T02:09:29-07:00
updated: 2021-07-17T02:09:29-07:00
title: Sütik törlése
tags: desktop;cookies;windows-10;firefox-900;
product: firefox
topic: cookies
locale: hu
creator: szabo7938
content:
<p>Nem tudom megoldani, nem találom a sütiket, köszönöm ha segít valaki. </p><p>Azonosítási szolgáltatások Sikertelen bejelentkezés! </p><p>Kérjük, törölje a böngészőben eltárolt sütiket a CTRL+SHIFT+DELETE gombok együttes megnyomására megjelenő beállítási ablakban. A törlendő időtartományra vonatkozóan válassza a "Minden" vagy "Mindenkori" beállítást. </p>


created: 2021-07-17T00:22:01-07:00
updated: 2021-07-17T00:22:01-07:00
title: Firefox UI font messed up on Ubuntu. How to reset?
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: postingsforum
content:
<p>Hi, I'm using Firefox 90 browser on Ubuntu 21.04. Somehow the UI font for my profile changed from the default and I can't find any way to reset it (see bad_ui_font.png) My tabs, menus and preferences all got set to some fixed-width font, and I can find anywhere in the preferences or about:config, or in my profile folder where I can change it back. If I create a new profile, then the UI font is fine (see good_ui_font.png).  But as soon as I login to my firefox account and sync, then the new profile gets the bad UI font. I don't want to have to recreate my profile from scratch and lose all my settings just to correct the UI font. But this is very annoying. How can I restore the default UI font? </p><p>Thanks. </p>


created: 2021-07-16T23:27:37-07:00
updated: 2021-07-16T23:27:37-07:00
title: floating tabs
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: inoue3
content:
<p>PLEASE provide an option to revert back to the old tab styles.  The floating tabs are a distraction.  no choice but to switch to another browser! </p>


created: 2021-07-16T23:09:54-07:00
updated: 2021-07-16T23:31:24-07:00
title: Can't connect to gmail
tags: desktop;fix-problems;windows-10;firefox-890;firefox-8902;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428191;
creator: hasnatanower3
content:
<p>Can't connect to my google account. Autofilll nothing, typed myself but nothing even reinstalled.i get to the login window but can't go to the next page </p>


created: 2021-07-16T22:52:20-07:00
updated: 2021-07-16T22:52:20-07:00
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
creator: Steve234
title:
Suddenly can not copy/paste in files in version 90 - little button/window says 'Paste Heer' - uselss !

content:
<p>Suddenly in Verison 90 Mac (may ahve been a few earlier versions too)  been a while since I needed to copy/paste across fields in work documents as have done for years and now can not - makes Firefox useless for work. </p><p>After several attempts to cop and past long text fields a message came up saying "For security" I now have to double paste into a little field that may (or may not) come up when I click on teh field to paste the text into - what cretin thought this was a good idea .. and blaming it on security.   </p><p>Chrome and Safari manage to still be able to cope without this useless garbage - pity Firefox can't. </p>


created: 2021-07-16T22:17:24-07:00
updated: 2021-07-16T22:17:24-07:00
title: Firefox window display offset on linux
tags: linux;desktop;fix-problems;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
creator: jo.spam89
content:
<p>Sometimes when I start Firefox maximized. The whole window has an offset on the display (to the mouse). </p><p>So you have to click as if the window would be over the full display height, but it starts lower. </p><p>Clicking on windowed, does correct the problem, then you can maximize again (Which also works) </p><p>See <a href="https://www.youtube.com/watch?v=2tnyxVwpC0E" rel="nofollow">https://www.youtube.com/watch?v=2tnyxVwpC0E</a> </p>


created: 2021-07-16T22:09:58-07:00
updated: 2021-07-16T23:42:37-07:00
title: Just upgraded to new version - 90 and now shrink to fit no longer works.
tags: firefox;
product: firefox
topic: basic-browsing-firefox
locale: en-US
answers: 1428179;1428180;1428183;1428193;
creator: reaz984
content:
<p>Just upgraded to new version - 90 and now shrink to fit no longer works, what is the fix? Fit to page width for printing option. </p>


created: 2021-07-16T22:07:34-07:00
updated: 2021-07-16T22:21:20-07:00
title: Website Not Opening On Firefox Due To Malware Threats/Security Issues
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428175;
creator: ch27689014325
content:
<p>Hi, I am working on this ecommerce <a href="https://www.parkerclay.com/" rel="nofollow">website</a>. When I try to open it on Firefox (Windows 10) it is giving malware threat. I want to ask is my site hacked or there is some other problem? </p>


created: 2021-07-16T22:07:29-07:00
updated: 2021-07-17T04:36:51-07:00
title: I cannot log onto accounts.firefox.com
tags: desktop;sync;passwords;escalate;windows-10;bug_1;verificationemail;firefox-900;
product: firefox
topic: sync
locale: en-US
answers: 1428170;1428173;1428174;1428178;1428181;1428182;1428190;1428218;
creator: Noah.Pederson2
content:
<p>I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried to use a recovery code to reset my account in an attempt to restart it like a computer but that does not work. I cannot add 2AF to my account. Any help appreciated. It also seems to be recognizing a email that I no longer use. I have had this problem in the past but ignored. </p>


created: 2021-07-16T21:20:15-07:00
updated: 2021-07-16T22:22:58-07:00
title: Extreme Slowness
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428176;
creator: rahul99kaurav
content:
<p>Filling MonkeySurvey forms or any large form in Firefox<strong>(browser is updated, version 90.0(64-bit))</strong> is extremely slow and frustrating. Words appear in the field  2-3 sec later after typing. </p>


created: 2021-07-16T17:58:14-07:00
updated: 2021-07-16T18:44:11-07:00
title: Firefox will not save passwords
tags: desktop;bookmarks;passwords;windows-10;dataloss;passwords-dataloss;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1428139;
creator: theelevatorguy
content:
<p>I currently have FF 90.0 (64 bit).  Three updates ago (several weeks) all my passwords disappeared.  They are not in another profile.  I can't save any passwords either. How can I fix this? Thanks </p><p>Jim </p>


created: 2021-07-16T17:31:56-07:00
updated: 2021-07-16T17:31:56-07:00
title: Why does FF90 blacks out tabs
tags: desktop;tabs;windows-10;firefox-900;
product: firefox
topic: tabs
locale: en-US
creator: RealGomer
content:
<p>Just one simple question. Who was the idiot who thought it would be cute to black out / hide tabs? Is the fool a reject from redmond? </p>


created: 2021-07-16T17:21:33-07:00
updated: 2021-07-17T00:39:03-07:00
title: Bookmarks did not transfer properly
tags: desktop;bookmarks;needsinfo;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1428140;1428150;1428197;
creator: hillmann1954
content:
<p>I reset my Firefox browser and my bookmarks did not transfer over properly. They are all there but you can only access them by clicking Bookmarks&gt;Manage Bookmarks after which all my bookmarks appear in the favorites bar in the proper order and fully functional on the left side of the pop up window. Then there are a bunch of duplicated folders. </p><p>Is there a way for me to put the favorites bar back in the bookmarks tab on the right side of the page? </p>


created: 2021-07-18T16:43:27-07:00
updated: 2021-07-18T16:43:27-07:00
title: My previous question regarding lost bookmarks
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: joegils1
content:
<p>I have restored/retrieved all my bookmarks with no problem at all on previous laptops even after I have gotten rid of the one before. For some reason I cannot restore or sync and retrieve any of my bookmarks. through 3 laptops that have gone dead, this has never happened before. Are they all just gone for good and Im screwed or is there a way to get them back...sync and everything is not bringing them back like before. </p>


created: 2021-07-18T16:39:00-07:00
updated: 2021-07-18T16:39:00-07:00
title: Lost all my years of bookmarks and cannot restore them on new laptop
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: joegils1
content:
<p>I just got a new laptop after my old one just went full on dead....no power, nothing. I now cannot retrieve all my years of bookmarks and have lost years of music and profession-related bookmarks. Are they just gone now and I'm screwed or is there a way to retrieve them? </p>


created: 2021-07-18T16:06:13-07:00
updated: 2021-07-18T16:33:20-07:00
title: With version 90 I am losing passwords left and right.
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428460;
creator: PH8978
content:
<p>I have a question submitted already. It does not have an answer. I am posting in a new location. Since the version 90, Logins and Passwords is losing sites. I had exported when I first noticed, at that time I had 78. I have reset/recovered 8 sites since and did a new export, only 75 logins now. Something BIG has occurred from 89.0.2 to 90 and it is NOT a good thing. Please help </p>


created: 2021-07-18T15:36:33-07:00
updated: 2021-07-18T15:36:33-07:00
title: Way to reorder Firefox windows on the taskbar???
tags: desktop;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: empleat
content:
<p>I need to reorder Firefox windows on the taskbar badly!!!!!!!!!!!!!!! Also it would be useful to have custom titles. Both things should persists after PC restart. I tried couple programs, but they don't work. Devs said: position of Firefox window on the taskbar is store in Firefox and their program has no way of remembering that! Also windows get randomly shuffled each time, it is impossible to use like this. It takes me forever to find right window. It is annoying the hell out of me. How Firefox dev team doesn't fix something that basic??? This is so stupid... </p><p>Please tell me there is some solution... </p>


created: 2021-07-18T15:25:30-07:00
updated: 2021-07-18T15:25:30-07:00
title: Firefox will not save passwords and all passwords missing after update to version 90.0 (64 bit)
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: theelevatorguy
content:
<p>My computer automatically updated to version 90.0 and all of my passwords were deleted.  Also, it will not save any passwords that I try to save.  Any idea how to fix this? Thanks </p><p>Jim </p>


created: 2021-07-18T14:24:47-07:00
updated: 2021-07-18T15:52:07-07:00
title: unwanted ad ons from each up date. \bing-ebay-google-wikipedia-amazon
tags: desktop;other;download-and-install;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1428454;
creator: Halme
content:
<p>I HAVE COMPLAINED BEFORE ABOUT THIS- \bing-ebay-google-wikipedia-amazon - CONSTANTLY -- DOWNLOADING ONTO MY FIREFOX - AND I DID REMOVE ANY THING CLOSE TO  bing-ebay-google-wikipedia-amazon- I NOTICE SEVERAL PEOPLE ARE COMPLAINING ABOUT THIS PROBLEM- SO REMOVE THAT CRAP ADS OR I'LL FILE A FORMAL COMPLAINT- I WILL MAKE SURE THAT PEOPLE SEARCH THEIR FIRE FOX. THANK GOD FOE UNINSTALL TOOLS THAT CAN TRACK AND FIND YOUR SECRET AD ONS- NO  ONE SHOULD HAVE TO SEARCH OR WORRY ABOUT FIREFOX PUTTING JUNK ON THEIR BROWSER- YOUR STATEMENT OF TRUST STATES THAT FIREFOX WILL NOT AD JUNK OR UNWANTED ADS. </p>


created: 2021-07-18T14:10:37-07:00
updated: 2021-07-18T16:48:56-07:00
title: Disable Http - Http 1.1
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428443;1428459;1428463;
creator: andreas_savv1994
content:
<p>Hi.  </p><p>How can i complete disable Http from Mozilla Firefox with about:config settings? How can i disable Http 1.1 and force the broswer to use only Http 2? </p>


created: 2021-07-18T13:50:38-07:00
updated: 2021-07-18T15:46:48-07:00
title: Bookmarks Not Displaying on Toolbar
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1428442;1428453;
creator: austinmcr23
content:
<p>I recently reinstalled Firefox after doing a full Windows reinstall on my PC. Since then, my bookmarks are not displaying on the bookmarks toolbar. I've "refreshed" Firefox from the control panel, rebooted my PC, and  reinstalled Firefox. I've also moved the bookmarks from the toolbar folder in the bookmark manager and then put them back. Any suggestions? </p>


created: 2021-07-18T13:44:47-07:00
updated: 2021-07-18T15:16:51-07:00
title: credit card field missing
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: cs
answers: 1428449;
creator: jaroberes
content:
<p>Hi </p><p>I don't see the credit card and address field in the settings. I also tried it switch on manually but with out success. The field still not appear in the settings. </p>


created: 2021-07-18T13:03:45-07:00
updated: 2021-07-18T13:54:29-07:00
title: Printing with Firefox is FAILED! Cannoit print the whoe page!
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428422;1428435;
creator: dennphill
content:
<p>When I try and print a page - say a receipt from an Amazon purchase, or a medical bill, or anything else!!! - firefox will not print the $$s on the right side of the page.  It doesn't matter - when I select print - if I go to 70% (which i normally use) of if I go to 60% or 50%, the page prints, but the right side with the actual cost amount is missing.  The full page DOES show in the print preview, but NOT on the printed page.  Please help.  I DO NOT like the new print window...may decide to - after many years - abandon Mozilla and Firefox. Lousy change several months ago in the Firefox print window and selection/option screen.  It is REALLY aggravating and I, for one, do NOT like it.  Please help me print the whole damned page.  Thanks for the attention and a quick response.  V/r, Dennis BTW, Win 10 Home, on a fast gaming desktop (works well), using Cox Communications as my cable provider for internet. </p>


created: 2021-07-18T12:58:02-07:00
updated: 2021-07-18T13:24:06-07:00
title: Unable to use Firefox to access the internet
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428427;
creator: ltcra173
content:
<p>I have used Firefox for several years now with no problems, but as of 15 July I can longer access the internet using Firefox. On the 15th, I downloaded a cumulative Windows 10 update from Microsoft and since then I click on the Firefox icon and the red line under the icon shows that it is open, but I cannot go to that screen. How do I access Firefox as my browser? Bob </p>


created: 2021-07-18T12:22:14-07:00
updated: 2021-07-18T14:03:33-07:00
title: FireFox 90 no window buttons on Windows 7
tags: windows-7;desktop;other;themes;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428409;1428429;1428438;
creator: dex3703
content:
<p>Updating to FireFox 90, I notice the maximize, minimize and close buttons have disappeared on Windows 7. Anyone else seeing this? </p>


created: 2021-07-18T12:03:03-07:00
updated: 2021-07-18T13:28:55-07:00
title: Bookmark
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428430;
creator: serbanso
content:
<p>Hello, </p><pre>      I have two computers, one with Firefox 78.12.Oesr ( 64 bits ) on OS X El Captain       And the other one on Firefox 90.0 ( 64 bits ) on Big Sur        The question is : Bookmark is not the same on Firefox 90 with Firefox 78.12       I cannot importid the Bookmarks 78.12 to Firefox 90       What can I do? </pre> <p>Thanks </p>


created: 2021-07-18T11:24:51-07:00
updated: 2021-07-18T13:33:18-07:00
title: Firefox wont let me sign into google
tags: mac-os;desktop;privacy-and-security_1;firefox-890;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428431;
creator: whatsupstanley
content:
<p>Firefox won't recognize my default google account email, and won't let me access google in the browser. It only recognizes an old work email that is disabled. </p>


created: 2021-07-18T11:05:32-07:00
updated: 2021-07-18T11:05:32-07:00
title: Firefox Browser won't open URLs or links etc
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: kptpcin
content:
<p>I've been running the Firefox browser for several years.  No real problems with it.  Any prior issues were minor and easy to deal with.  Two months ago, I downloaded the Avast VPN application, which I was happy with. (hang with me here, please.)  But, a week ago, I started seeing this internet connection message, "unidentified network internet access" along with my internet connection notation.  When I turn off the VPN all is well for while.  I can open Firefox, even get into my AOL mail.  But beyond that when I try to clink on a link or bookmark or type in a URL on Firefox, it never opens.  Just sits there.  I have tried every suggestion on mozilla help pages and Avast (that I understand) and still no fix.  Wit's end here.   </p><p>I also have the Edge browser and this does not happen with Edge; all work.  So I'm thinking the issue has to be with Firefox.  I'm thinking I should just delete Firefox browser from laptop and then load it back on my laptop.  I'm not a techie and am not comfortable with that.  Any other suggestions would be greatly appreciated.  I don't want to quit Firefox.  Thanks. </p>


created: 2021-07-18T10:54:47-07:00
updated: 2021-07-18T13:40:02-07:00
title: I would like firefox to never restore the last session / never remember open tabs
tags: linux;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428433;
creator: myself2
content:
<p>Hello everyone, </p><p>I believe I asked this about a year back, and the answer is that is wasn't possible. </p><p>I would like a specific behaviour on firefox. That, whenever I open it, it does the exact same thing. It opens a single new window. That it never ever tries to restore the last session. That it always starts fresh. </p><p>Preferably even if it "crashed", I tend not to close the browser but shut down with the tabs and apps open. </p><p>Intuitively this sounds to me like it should be easy to set, but I haven't been able to find a way. </p><p>Also, if possible I would like the rest of history to work. I find that history is useful, it's the session specifically I'd like it to forget / not try to resotre. </p><p>Thanks, </p><p>Sashin </p>


created: 2021-07-18T10:33:27-07:00
updated: 2021-07-18T14:17:28-07:00
title: Missing toolbar with Home icon and extensions
tags: desktop;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
answers: 1428441;
creator: woodswoman
content:
<p>My regular toolbar showing File, Bookmarks, Tools, etc. appears but I have lost the second toolbar that typically shows the Home icon and my extensions. I've searched through the support topics and haven't found  how to get this toolbar back. </p>


created: 2021-07-18T08:32:23-07:00
updated: 2021-07-18T09:51:04-07:00
title: cursor goes to address bar..WHY
tags: desktop;other;windows-81;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428397;
creator: n2planes
content:
<p>WHY does the cursor go to the address when I type in the search bar of the home screen. This is sooooo (*$%^#) ANNOYING. STOP messing with what works. Dont need to reinvent the wheel. </p>


created: 2021-07-18T08:18:22-07:00
updated: 2021-07-18T09:56:32-07:00
title: hide tab bar
tags: mac-os;desktop;customize;firefox-890;
product: firefox
topic: customize
locale: en-US
answers: 1428398;
creator: fd87
content:
<p>Hi, I'm using the latest firefox version 89.0.2.  There's a large tab bar at the top.  I never use tabs.  Safari doesn't show the tab bar unless multiple tabs are being used.  This leaves more space to show webpages.  I'd like to hide the tab bar permanently or when only one page/tab is used.  I guess that means the red, yellow and green mac circles in the upper left would have to be moved to the lower bar, by shifting the back and forward arrows slightly to the right, as is done on Safari.   </p><p>I looked online for suggestions.  chrome.css files were mentioned. But they didn't explain what those were or how to create/access them.  So the guidance was not helpful to those who didn't understand those files, like me.   </p><p>Can you please let me know how to hide the tab bar? </p><p>Based on all the comments I saw on threads, it seems many others think the tab bar wastes space.  It would be great if Firefox preferences provided an easy option for hiding the tab bar.   </p><p>Thanks, Frank </p>


created: 2021-07-18T07:08:26-07:00
updated: 2021-07-18T13:06:46-07:00
title: Bookmarks
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1428399;1428407;1428418;
creator: markkelly903
content:
<p>New firefox will not import the bookmarks from the old firefox data folder on my desktop. I would also like to get my Lockwise passwords back. </p>


created: 2021-07-18T06:58:25-07:00
updated: 2021-07-18T14:53:00-07:00
title: eID Belgium
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428403;1428437;1428447;
creator: freddy.vermeiren
content:
<p>eID Belgium doesn't work anymore. I have already uninstalled the add-on en installed it again. It is no use. In Chrome it works perfect. What can I do so that it works in Firefox </p>


created: 2021-07-18T06:36:29-07:00
updated: 2021-07-18T14:36:16-07:00
tags: desktop;sync;windows-10;firefox-900;
product: firefox
topic: sync
locale: en-US
answers: 1428445;
creator: ghufran1
title:
I get "Primary account email required" when trying to create a new account, even after removing the email as secondary from my other account

content:
<p>I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message.  I found new@example.com was set as a secondary email for the old@example.com account.  I removed it and old@example.com no longer has a secondary email, but I'm still getting the  "Primary account email required" message. </p><p>I am having this same problem! <a href="https://support.mozilla.org/en-US/questions/1271595" rel="nofollow">https://support.mozilla.org/en-US/questions/1271595</a> </p><p><strong>Looks like Firefox accounts have a bug, you guys must not be properly removing secondary emails from you database.</strong> Please take a look, extremely frustrating! </p>


created: 2021-07-18T05:55:31-07:00
updated: 2021-07-18T16:07:15-07:00
title: How can I enable Firefox in Windows Defender Firewall?
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428457;
creator: digitalni.telegram
content:
<p>I'm using Windows Defender Firewall in Windows 10, and I have blocked all Inbound and Outbound connections, created a New Rule for Firefox (version 78.11.0_ESR), and allowed the program to access the internet from the installation path: "C:\Program Files\Mozilla Firefox\firefox.exe". However, internet access is inaccessable? Does Firefox makes some DETOUR route without my knowelage or is it just me and my moderate IQ? All other applications have full respect to Windows Defender Firewall rules. Thank you. </p>


created: 2021-07-18T03:39:33-07:00
updated: 2021-07-18T13:35:00-07:00
title: Weird Website Display
tags: windows-7;desktop;websites;firefox-720;firefox-7202;
product: firefox
topic: websites
locale: en-US
answers: 1428404;1428432;
creator: ian_sd57llg
content:
<p>Hi Everyone, When I try to access a particular website, there is no real graphical display - simply text scattered everywhere.  </p><p>I visit loads of different sites each day, and this is the only one where this problem occurs. </p><p>The website Owner thinks it might be something to do with a CSS file(?) but, as I do not have the problem elsewhere, I am unsure. </p><p>If anyone can help on this, I'd be very grateful. </p><p>Thank you. </p><p>Ian </p>


created: 2021-07-18T03:34:07-07:00
updated: 2021-07-18T03:34:07-07:00
title: Privacy settings at hollywoodreporter.com can neither be accepted nor managed
tags: mac-os;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: lukoch
content:
<p>I am no longer able to access the homepage of <a href="http://hollywoodreporter.com" rel="nofollow">hollywoodreporter.com</a>. As soon as I try it, a pop-up window titled "Manage Your Privacy" asks me to "Accept All", "Reject All" or "Manage Settings". (See attachment.) When I click "Accept All", nothing happens. When I click "Manage Settings", the pop-up window just turns grey and I can't do anything but close the tab and start over. Clicking "Reject All" only produces a warning, but does not close the pop-up either. I have cleared the browser cache and the cookies. I am using the latest version of Firefox. Any suggestions how this problem might be resolved are welcome. I can still access the homepage using other browsers, but I would prefer to do it with Firefox... </p>


created: 2021-07-18T03:24:36-07:00
updated: 2021-07-18T03:24:36-07:00
title: firefox doesn't delete cookies after expiration
tags: desktop;cookies;windows-10;firefox-900;
product: firefox
topic: cookies
locale: en-US
creator: ghandchishayan
content:
<p>I set a cookie with expiration time in a webpage, but cookie is still available in developer tools storage after expire time! and also available in "Manage Cookies and Site Data" in settings! on another browsers like chrome,edge,opera,... this problem does not exist ! </p>


created: 2021-07-18T03:00:20-07:00
updated: 2021-07-18T03:00:20-07:00
title: Firefox doesn't save pages correctly
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: marc.baum
content:
<p>Hello, thanks for taking time to read this. I tried downloading a website, a public youtube playlist in fact, using the right click - "save page as" command, but when I then click the downloaded page, it loads in firefox for a moment, then switches to a different (private) playlist on youtube.  What? It's offline, right? And it aborts loading the saved website and instead loads another site? </p>


created: 2021-07-18T02:15:07-07:00
updated: 2021-07-18T02:15:07-07:00
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: chaos01123
title:
thumbnail images on certain websites won't load and sometimes takes 10-20 seconds before they pop up

content:
<p>I've noticed in the past 2-3 weeks when visiting some websites that have a bunch of image thumbnails that load up. It will load the outline of a image, but not load the actual image thumbnail at times until anywhere between 5 seconds to upwards to 20-30 seconds before they pop in. Other times I'll notice it seems like they just don't want to load regardless and I'll even try right clicking on a invisible thumbnail image and clicking "Reload image" for it not to work, sometimes it does. </p><pre>I have tried nearly everything that I could think of to fix this, I don't know if it's a recent issue with windows 10 maybe? I don't think it's our internet causing the issue since everything else seems to load and stream just fine, these websites work just fine on other devices within our home and I swear it was working just fine on my computer a little over 2-3 weeks ago. </pre> <p>Below is a list of fixes I've tried to rule out. </p><p>Clear cookies/cache data, run firefox in safe mode, dev mode, etc. </p><p>Completely delete firefox and any old folders, reinstall 100% fresh without any previous data or addons/extensions. Still didn't fix it. </p><p>I've tried turning off many of the settings for firefox like hardware accel, smooth scrolling, etc. Nothing. </p><p>I then tried doing stuff outside of firefox to see if anything else would work. I have made sure my graphics driver is fully updated and that didn't do anything. </p><p>I've tried to see if the thumbnail images were doing the same thing in other browers like chrome and I thought at first that chrome was handling these websites just fine, but after testing it a bit. I noticed the same thing was happening with chrome too. </p><p>Since it's also affecting chrome I know it's pretty pointless to post and ask what I should do or what could be the problem here. But I don't know where else to turn and just checking if anyone has had this problem before. </p><p>The attached image is a example for one of the websites I'm having this issue with, but like I said. It's loading these websites just fine on other devices from the looks of it. </p>


created: 2021-07-18T02:15:04-07:00
updated: 2021-07-18T04:20:25-07:00
title: compress algorithm
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1428344;1428368;
creator: dmitriy11993
content:
<p>please advise which compression algorithm is used when saving browser console command history in the ~/.mozilla/firefox/xxx.default-release/storage/permanent/indexeddb+++fx-devtools/idb/xxx.sqlite ? </p>


created: 2021-07-18T01:47:02-07:00
updated: 2021-07-18T01:47:02-07:00
title: Extension Shortcuts are overrided when focused on text box (MacOS)
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: albert.k.ying
content:
<p>Hi, I just moved from Chrome recently. I found that most of my shortcuts does not work when a text box is focus. For example, I have a plugin shortcut set to `shift` + `alt` + e. When focused on text box, typing this shortcut will literally type a back-tick "´". I've never see similar behavior in Chrome. </p><p>I'm wondering how can I disable this "overriding" behavior? (i.e. I want `shift` + `alt` + e activates the plugin behavior when I'm in input mode) </p><p>Thanks in advance! </p>


created: 2021-07-18T00:45:10-07:00
updated: 2021-07-18T00:48:52-07:00
title: Firefox keeps moving all bookmarks out of folders!
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428338;
creator: darren-cutajar
content:
<p>At this point I don't know what to do. This is the second time that it has happened. First time I fixed it by deleting the places.sqlite file and letting it synch, this time nothing is fixing it. Restoring from backup just moves them out of folder after a few seconds, restoring from html file does the same. </p><p>Please help. I have thousands of bookmarks in hundreds of folders. It's impossible to manualy resort them! </p>


created: 2021-07-18T00:32:41-07:00
updated: 2021-07-18T02:47:07-07:00
title: How to get rid of red address bar?
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428345;
creator: jason.t.langdale
content:
<p>I noticed one day that when I opened firefox it would restart itself each time before letting me do anything. I couldn't figure out why, but I happened to run my mouse over an invisible add on. It was unlabeled as well so I have no idea what is was. I deleted it and reported it but after closing firefox it did the same thing upon repopening it. Now the address bar is red and I don't understand why, how do I make it go back to normal. Also I have refreshed firefox a couple times but after each refresh it is the same thing. </p>


created: 2021-07-17T23:49:42-07:00
updated: 2021-07-17T23:59:04-07:00
title: Clearing history, cache, cookies
tags: linux;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428337;
creator: parmanandmotiramani
content:
<p>If I proceed to clear my history, cache, cookies and site preferences, I won't lose my passwords. Right? I've attached a screenshot of boxes I've checked. </p>


created: 2021-07-17T23:10:00-07:00
updated: 2021-07-17T23:10:00-07:00
title: The displaying of Scopus page take long time
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: wong.kwantar
content:
<p>Hi, </p><p>I would like to ask the support team that why the displaying of scopus page take very long time when compare with Google? Can you help check? </p><p>Thanks </p>


created: 2021-07-17T22:18:17-07:00
updated: 2021-07-17T22:18:17-07:00
title: Permanently removing SaveFrom.net Helper bookmark from Firefox bookmark
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: vanlalngaia
content:
<p>How can I remove <strong><a href="http://SaveFrom.net" rel="nofollow">SaveFrom.net</a> Helper</strong> bookmark permanently from Mozilla Firefox bookmark, so that it does not reappear whenever I start Firefox? </p><p>I remove it many times, but it reappear when I restart the Firefox. </p><p>Please Help. </p>


created: 2021-07-17T21:37:28-07:00
updated: 2021-07-17T21:37:28-07:00
title: My wirless printer will not conect to my computer
tags: linux;desktop;other;firefox-890;
product: firefox
topic: other
locale: en-US
creator: JPB54
content:
<p>I have a HP office jet 6500 printer. It has been working fine from my Ubuntu Computer using Firefox . Since downloading the latest version of Firefox I cannot connect to the printer and there for cannot print or scan.  </p><p>The printer is still working normally from a second computer using Windows10. </p><p>I have tried re installing the printer but that has made no difference.  </p><p>I am wondering if the problem could be caused by the Firefox fire wall.  Help please.  Please note I don't even know enough to be dangerous so any help will need to be extremely basic. I know my name everything else will need to be explained step by step,  </p><p>Thanks </p><p>John </p>


created: 2021-07-17T20:46:21-07:00
updated: 2021-07-18T09:01:07-07:00
title: Usage of spaces
tags: desktop;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1428316;1428322;1428394;
creator: 1710280958
content:
<p>When I watch a video, no matter what website I am on, if I press the space bar to pause, the browser will automatically enter or exit the full screen. Can I turn off this function? </p>


created: 2021-07-17T19:55:02-07:00
updated: 2021-07-17T19:55:02-07:00
title: Hackearam meu email de sincronização e agora? como vou validar minha sincronização?
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: pt-BR
creator: djrenanferreiraocomentado
content:
<p>boa noite, a 1 semana venho tentando resgatar meu Gmail que esta registrado aqui no mozilla e nao estou conseguindo pois quem hackeou mudou minhas informações de recuperação e agora nao consigo mais validar meu loguin no moziila... alguem pode me ajudar? </p><p>gostaria e obter respostas em meu novo email: djrenanferreiraperfil2@gmail.com </p>


created: 2021-07-17T18:42:11-07:00
updated: 2021-07-17T18:42:11-07:00
title: tengo hackeadas mis cuentas de gmail
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: es
creator: crysparry76
content:
<p>Hola, llevo mucho tiempo siendo hackeadas mis cuentas de Gmail, a través de mi número de tfno. Podrían decirme cómo poder vivir trankila con mi móvil, sin ser espiada y perseguida, solo por hacer daño gratuito. Ya me hackearon mi móvil y han borrado todo de mi cuenta de hotmail, la única que tenía siempre. Gracias </p>


created: 2021-07-17T18:09:46-07:00
updated: 2021-07-17T18:50:21-07:00
title: Firefox not loading some sites, but loading others
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1428301;
creator: buskirk55
content:
<p>I am pulling my hair out... I have used Firefox for years. Two days ago, Firefox stopped loading some (but not all) pages. It tries for a long time, then an error is given "The connection was reset. The connection to the server was reset while the page was loading." I have refreshed Firefox (tried multiple times). I have run in troubleshoot mode (tried multiple times). I have disabled all of the extensions I was using. I resorted to uninstalling and reinstalling Firefox (have done this twice now). Still, some websites are not loading. Examples include <a href="http://weebly.com" rel="nofollow">weebly.com</a>, <a href="http://pandora.com" rel="nofollow">pandora.com</a>, <a href="http://dictionary.com" rel="nofollow">dictionary.com</a>, and other websites that I have built with weebly. These websites load fine if I use Chrome. I am using Firefox 90.0 (64-bit) and Windows 10 Home that is completely up-to-date. </p><p>Does anyone have an idea of what happened? I really don't want to resort to using a different browser. </p><p>Thank you in advance. </p><p>-DB </p>


created: 2021-07-17T17:41:06-07:00
updated: 2021-07-17T18:54:39-07:00
title: stranger thing
tags: desktop;websites;windows-10;firefox-890;firefox-8902;
product: firefox
topic: websites
locale: en-US
answers: 1428303;
creator: nhoc_ac_loc_choc
content:
<p>My firefox web browser. Everytime I open firefox web browser. Firefox opens old tabs that I save at the same time and automatically opens many strange websites without my knowledge. And my Kaspersky antivirus always turns on virus warnings for strange websites. </p>


created: 2021-07-19T16:46:27-07:00
updated: 2021-07-19T16:46:27-07:00
title: Firefox opens a tab loads part of it then closes the tab
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: Tryst
content:
<p>Sometimes, I try to click on a link from a page to open in another tab. Firefox opens a new tab, loads part of the page then closes the tab again. If I click on the link a second time, it will sucessfully load the new tab as normal. </p><p>This can happen even with a link from Email to Reddit or some such and firefox will start up, partially load the tab and close down again. It's really frustrating. </p><p>I've been putting up with it for about 3 months on Win7 thinking it might be my system was overloaded with junk. But I recently upgraded my PC completely, (CPU, Memory, Motherboard and Graphics) and installed Win10 on it and a fresh install of Firefox. It's still happening. It's nothing to do with hardware acceleration or such, this is a totally new PC and a fresh install of Win10 and Firefox with no tweaks. </p><p>It's driving me nuts because I want the page to open but I sometimes have to click on the link twice to open it. It's like Firefox is treating the new tab as a popup and closing it. </p>


created: 2021-07-19T16:45:33-07:00
updated: 2021-07-19T16:45:33-07:00
title: Firefox on linux seems to default to mobile - how to change globally
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: casa26687
content:
<p>Hello, I have Firefox on all of my devices (Win10Pro, Fire tablet, Samsung phone, etc.).  Recently got a Raspberry Pi 4 (Linux) with a 24" (1920x1080) monitor and Firefox (78.11.0esr 32 bit) seems to 'default' to Mobile. How do I change to Desktop globally?  Google Search comes up in the middle third of the screen. (Search dropped "Linux" from the search I tried on subject - Google is becoming worthless.) <a href="http://Amazon.com" rel="nofollow">Amazon.com</a> comes up as text on the left side. I don't want to have to manually change from Mobile to Desktop for each site that I visit. PLEASE, don't make me use Chromium.... </p><p>Thanks! </p>


created: 2021-07-19T16:29:56-07:00
updated: 2021-07-19T16:29:56-07:00
title: Washington Post Crossword Puzzle only partially prints
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: judyclarke029
content:
<p>All of a sudden I can't print the Washington Post crossword puzzles in full.  They've been fine for years and I have not made any changes to my desktop or printer.  The grid and clues disappear about 3/4 of the way across the page.  The Post said:  <em>We suggest trying to use a different browser and device.</em> </p>


created: 2021-07-19T15:50:32-07:00
updated: 2021-07-19T15:50:32-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Tryst
title:
Is there some way to lock the firefox settings to prevent third party app changing things such as search engines and home pages etc?

content:
<p>Even a third party addon that will prevent changes being made to firefox settings without an authorised password or such. I am sick of things sneakily changing my search engine or home page to Bing or Google, I want to lock the settings to ensure they can't be changed. </p>


created: 2021-07-19T14:58:29-07:00
updated: 2021-07-19T14:58:29-07:00
title: Sharing a link via airdrop
tags: mac-os;desktop;customize;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: findmariag
content:
<p>I used to use a lot the three dots next to a webpage to share the page via airdrop (to have it/share it with my own phone or others'). Now the three dots have disappeared and, although I read here that I could do that by right clicking the page, the option for SHARE does not appear. Can you please explain how to do this now? (I use a Mac). </p>


created: 2021-07-19T14:55:10-07:00
updated: 2021-07-19T14:55:10-07:00
title: browsing on my phone
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: kathjesch
content:
<p>I've used firefox on my android phone for a couple years. Suddenly it started going to google everytime I try to search, even though I've opened my firefox browser. How do I get it to search with firefox? </p>


created: 2021-07-19T14:53:37-07:00
updated: 2021-07-19T15:22:26-07:00
title: How to prevent website body background color from coloring my scrollbars?
tags: desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428700;
creator: FirefoxinUbuntu
content:
<p>I operate a website in which then body background is black.  My background image has a black background. </p><p>Inside the body, I place a white-background div.  It carries the text.  My issue is, the div trough is some shade of black and the scrollbar is a lesser shade of black. </p><p>On any white-body website, I have visible shades of grey and I can see my scrollbar controls. </p><p>Where do I go to apply !important CSS rules to my browser interface?  I want to establish a suitable color scheme for my scrollbars that override website CSS? </p>


created: 2021-07-19T14:50:06-07:00
updated: 2021-07-19T14:50:06-07:00
title: Preview shows blank pages for some pages for some EMails
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
creator: jlschooley
content:
<p>When I try to print some EMails, the latest being a 9 page ticket confirmation from Delta Airlines, the preview shows pages 1 and 9 with the correct content. Pages 2 through 8 only display some kind of footer with the main part of the page blank. I am using Windows 7 with the latest updates for Fox. </p>


created: 2021-07-19T14:31:42-07:00
updated: 2021-07-19T14:31:42-07:00
title: Dark mode in Reader View recently got darker - now it's too dark :(
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: greyguy
content:
<p>Hi all! </p><p>Dark mode in Reader View seems to recently have gotten even darker, maybe from Firefox v90 or something? (Could someone confirm this?) </p><p>Now it's way too much contrast for me... is there a way to revert to the previous hue, a slightly lighter shade of grey? </p><p>Thanks! </p>


created: 2021-07-19T14:15:05-07:00
updated: 2021-07-19T14:15:05-07:00
title: how to set auto proxy for all users on Mac
tags: desktop;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
creator: gerard.kean
content:
<p>I am wanting to deploy Firefox v90 on Mac at work.  I need to have the proxy set as auto for all users as some of the machines are macbooks that are taken off site. </p><p>In windows you just need to edit the mozilla.cfg and set proxy type to 4 </p><p>On the Mac there only seems to be a prefs.js in the user library </p><p>Something needs to be in the application content folder... </p>


created: 2021-07-19T13:38:35-07:00
updated: 2021-07-19T13:38:35-07:00
title: Cannot save all open tabs / error or Limit?
tags: windows-7;desktop;bookmarks;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: zefir_zwiejek
content:
<p>Cannot save all open tabs. you can see in the photo that the "Save" button is unavailable (gray color). Only "Cancel" works.  </p><p>Please support possible saved 1000+ TABS  </p><p>This causes there is a limit of 1000+ tabs (sleep tabs) cannot be saved. </p>


created: 2021-07-19T13:18:58-07:00
updated: 2021-07-19T13:18:58-07:00
title: Problemas contraseña
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: es
creator: connectingvictor
content:
<p>Con la última actualización se me han borrado las contraseñas y no sé como recuperarlas. Todavia no tenía sincronizada la cuenta de firefox. Un saludo y muchas gracias. </p>


created: 2021-07-19T13:05:15-07:00
updated: 2021-07-19T13:05:15-07:00
title: Video Playback loses sound youtube+floatplane
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: herbert.villefort
content:
<p>I have been unable to watch youtube videos in Firefox for a few days now. They simply stop after irregular intervalls and if I resume playback manually the video lacks any kind of sound I've noticed the same problem on Floatplane today. Here's what I tried to resolve the issue. </p><p>1. Launch Firefox without any Addons. 2. Disable hardware acceleration. 3 Reinstall Firefox and delete all profiles except for the latest one using the profile manager. 4. Installed the latested Nightly Build of Firefox. </p><p>Nothing helped. I've switched to annother browser for the time being. I hope this issue can be resolved </p>


created: 2021-07-19T12:42:36-07:00
updated: 2021-07-19T12:42:36-07:00
title: lengthy jc.aspx links never resolve
tags: mac-os;desktop;fix-problems;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
creator: orandako
content:


created: 2021-07-19T12:39:54-07:00
updated: 2021-07-19T12:39:54-07:00
title: Password falsely flagged as incorrect
tags: mac-os;desktop;sync;firefox-890;
product: firefox
topic: sync
locale: en-US
creator: lmblueskies17
content:
<p>I'm trying to log into my Firefox account from a different computer from my personal, but the login page keeps flagging my password as incorrect. On my personal computer I'm able to change my password, but whenever I change it the system flags the "previous" password as incorrect, and none of the ones I change it to register as correct on the second computer. I really don't want to reset my whole Firefox account to be able to log into another computer, please help? </p>


created: 2021-07-19T12:26:21-07:00
updated: 2021-07-19T12:26:21-07:00
title: My website isn't working well on Mozila
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: alifaisal042
content:
<p>My website is working fine on all other browsers but when it comes to Firefox it is stuck. It's just loading and loading. What is the possible issue with my <a href="https://idropship.com.au/" rel="nofollow">site?</a> </p>


created: 2021-07-19T12:02:55-07:00
updated: 2021-07-19T12:02:55-07:00
title: Speed Dial értelmetlensége frissítésnél
tags: desktop;tabs;windows-10;firefox-890;
product: firefox
topic: tabs
locale: hu
creator: bttw
content:
<p>Speed Dial. Eltűnik a tárolt adat. Már másodjára. Frissítés után. Amit nem kértem. Miért..... Miért.... Miért.... </p><p>(Nem érdekel a firefox fiók, nem akartam használni. Felesleges és érdektelen. Azt szeretném, hogy ne kelljen az életemből több órát elfecsérelnem a ... miatt.) </p><p>Amúgy egyre lassabb.  Használjak inkább más böngészőt? Azt fogom... </p>


created: 2021-07-19T11:55:32-07:00
updated: 2021-07-19T15:25:37-07:00
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428701;
creator: emmatroup
title:
my aol page on firefox suddenly appears in German and I cant figure out how to get it back to english

content:
<p><strong>bold text</strong>my aol.firefox page suddenly turned into german from the english how can I get it back to english.  all else on my firefox is Okay and in english only my aol???? aol says it is firefox problem not theirs? </p>


created: 2021-07-19T11:45:54-07:00
updated: 2021-07-19T15:16:07-07:00
title: recover password history
tags: desktop;other;windows-10;firefox-890;firefox-8902;
product: firefox
topic: other
locale: en-US
answers: 1428658;1428698;
creator: jfraze
content:
<p>While trying to log into my Modem gateway I seem to have typed something into the field, and the dialog appeared asking if I wanted to update the password. My finger slipped and I accidentally told it to update, so it saved over the prior password (which I assume would have been the CORRECT password.) Now there's no way to log into my modem gateway manager. There's no recover password option. I don't want to reset the entire modem to factory settings, and thus have to set up all my network and account info from scratch. Isn't there a simple "view password history" option somewhere? It tells me WHEN the password was "updated" but I can't find a way to see WHAT the former saved password was. (Windows 10) </p>


created: 2021-07-19T11:37:53-07:00
updated: 2021-07-19T12:13:28-07:00
title: Multi-account Containers site list management
tags: mac-os;desktop;beta;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1428664;
creator: VlVlK
content:
<p>I can't seem to find the button to manage the sites added to a specific container. Please help. In the screenshot is all I have in the settings menu. </p>


created: 2021-07-19T11:34:45-07:00
updated: 2021-07-19T14:09:49-07:00
title: Change Camera Icon
tags: desktop;fix-problems;windows-10;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428660;1428661;1428665;1428666;1428680;1428681;
creator: iseyij
content:
<p>I have a Logitech C615 external webcam and a Sony Vaio All in One PC running Windows 10. Recent updates to either Mozilla or Windows 10 make it impossible to display the change camera icon to switch between external webcam and internal camera when Mozilla is the only open web brower. I have to open the MSN Internet Browser to make the icon visible. Pls. fix this. </p>


created: 2021-07-19T11:30:27-07:00
updated: 2021-07-19T11:30:27-07:00
title: Firefox continua a chiedere la master password
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: it
creator: Cris86
content:
<p>Da qualche giorno ho problemi con Firefox (ho già provato a resettare e/o reinstallare da zero). </p><p>Ho una master password che usavo solamente al primo avvio per sbloccare tutte le password salvate per i vari siti, da qualche giorno però, dopo vario tempo (random) firefox richiede nuovamente l'inserimento della password, qualcuno ha riscontrato lo stesso problema? Non riesco a trovare soluzione ed è abbastanza fastidioso anche se molto limitato come problema. </p><p>Grazie in anticipo </p>


created: 2021-07-19T11:12:48-07:00
updated: 2021-07-19T11:12:48-07:00
title: scroll bars and icons
tags: windows-7;desktop;customize;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: stylist_robert
content:
<p>Is there a way to force Firefox to use the system scroll bars and other pixelbased icons instead of the thin lined bad visible simplified ones integrated? </p>


created: 2021-07-19T11:00:32-07:00
updated: 2021-07-19T11:00:32-07:00
title: White font display issue on LinkedIn
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: jeremy.lowery
content:
<p>Hi community.  </p><p>A week or so ago, all the fonts on LinkedIn turned white against the white background of the page. The page works fine in other browsers. I haven't installed any new extensions but I did try refreshing Firefox to no avail.  </p><p>Does anyone have any additional ideas for me to try? </p>


created: 2021-07-19T10:58:58-07:00
updated: 2021-07-19T10:58:58-07:00
title: Location
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: sac44803
content:
<p>My Firefox browser is showing an incorrect location. If I check my location on any other browser it shows true but Firefox is way off. Causing sites to freeze my accounts for irregular location activity. Have already restarted modem, PC and browser but location in Firefox remains the same bad location while all others show true location. </p>


created: 2021-07-19T10:53:50-07:00
updated: 2021-07-19T11:43:55-07:00
title: Firefox crashing
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428655;
creator: bwhitson
content:
<p>Firefox ESR 78.11.0 version. For some reason lately a few users have been experiencing crashing of firefox. I'm tried going forward to 78.12.0 and backwards to 68.9 and it still keeps crashing. What could be some other fixes besides refreshing and running in safe mode. It still crashes performing both methods. Thank you! </p>


created: 2021-07-19T10:49:27-07:00
updated: 2021-07-19T10:49:27-07:00
title: Bootstrap 3.3.7 and Firefox 90.0 button “Delete” sometimes work
tags: desktop;fix-problems;windows-10;firefox-890;
product: firefox
topic: fix-problems
locale: pt-BR
creator: oliveira.luciana.rocha
content:
<p>I have a simple form to fill the Person datas using Bootstrap 3.3.7. In this form I have the basic crud using the buttons add, update, delete and seach. I'm using dataTables plugin to organize the Person list. </p><p>I note that the button delete is not working well in Firefox version 90. The fisrt click is ok, and the others not work anymore. And sometimes the scroll page disappear. </p><p>These buttons are inside the dataTables and the import order is like bellow. </p><p>Does Firefox not support this componentes? </p><p>Import: </p><p>&lt;script src="<a href="https://code.jquery.com/jquery-3.5.1.js" rel="nofollow">https://code.jquery.com/jquery-3.5.1.js</a>"&gt;&lt;/script&gt; &lt;link </p><pre>   href="<a href="https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css" rel="nofollow">https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css</a>"    rel="stylesheet" id="bootstrap-css"&gt; </pre> <p>&lt;script </p><pre>   src="<a href="http://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/js/bootstrap.min.js" rel="nofollow">http://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/js/bootstrap.min.js</a>"&gt;&lt;/script&gt; </pre> <p>&lt;script src="bootstrap/js/main.js"&gt;&lt;/script&gt; &lt;script src="bootstrap/js/funcoes.js"&gt;&lt;/script&gt; &lt;script </p><pre>   src="<a href="https://cdn.datatables.net/1.10.25/js/jquery.dataTables.min.js" rel="nofollow">https://cdn.datatables.net/1.10.25/js/jquery.dataTables.min.js</a>"&gt;&lt;/script&gt; </pre> <p>&lt;script </p><pre>   src="<a href="https://cdn.datatables.net/1.10.25/js/dataTables.bootstrap.min.js" rel="nofollow">https://cdn.datatables.net/1.10.25/js/dataTables.bootstrap.min.js</a>"&gt;&lt;/script&gt; </pre> <p>&lt;link </p><pre>   href="<a href="https://cdn.datatables.net/1.10.25/css/dataTables.bootstrap.min.css" rel="nofollow">https://cdn.datatables.net/1.10.25/css/dataTables.bootstrap.min.css</a>"&gt; </pre> <p>&lt;script </p><pre>   src="<a href="https://cdn.datatables.net/select/1.3.3/js/dataTables.select.min.js" rel="nofollow">https://cdn.datatables.net/select/1.3.3/js/dataTables.select.min.js</a>"&gt;&lt;/script&gt; </pre> <p>Error: </p><pre>   Uncaught TypeError: d is undefined <a href="https://cdn.datatables.net/1.10.25/js/dataTables.bootstrap.min.js:11" rel="nofollow">https://cdn.datatables.net/1.10.25/js/dataTables.bootstrap.min.js:11</a> <a href="https://cdn.datatables.net/1.10.25/js/dataTables.bootstrap.min.js:11" rel="nofollow">https://cdn.datatables.net/1.10.25/js/dataTables.bootstrap.min.js:11</a> <a href="https://cdn.datatables.net/1.10.25/js/dataTables.bootstrap.min.js:11" rel="nofollow">https://cdn.datatables.net/1.10.25/js/dataTables.bootstrap.min.js:11</a> dataTables.bootstrap.min.js:11:348 Uncaught TypeError: m is undefined <a href="https://cdn.datatables.net/select/1.3.3/js/dataTables.select.min.js:25" rel="nofollow">https://cdn.datatables.net/select/1.3.3/js/dataTables.select.min.js:25</a> <a href="https://cdn.datatables.net/select/1.3.3/js/dataTables.select.min.js:15" rel="nofollow">https://cdn.datatables.net/select/1.3.3/js/dataTables.select.min.js:15</a> <a href="https://cdn.datatables.net/select/1.3.3/js/dataTables.select.min.js:15" rel="nofollow">https://cdn.datatables.net/select/1.3.3/js/dataTables.select.min.js:15</a> dataTables.select.min.js:25:345 Uncaught TypeError: $(...).modal is not a function modalAvisoExclusaoPessoa http://localhost:8080/cadastro/cadCadastraPessoa line 129 &gt; injectedScript:592 onclick http://localhost:8080/cadastro/cadCadastraPessoa:1 cadCadastraPessoa line 129 &gt; injectedScript:592:25 </pre>


created: 2021-07-19T10:23:39-07:00
updated: 2021-07-19T10:38:23-07:00
title: Can't get Firefox to remember my pdf preferences (always asks "What should Firefox do?") [Big Sur]
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428643;
creator: logan.robert.bingham
content:
<p>Hi guys, </p><p>I've been trying for a couple weeks to make the switch from Chrome on Big Sur but am having trouble ironing a few things out. I work in research and view a ton of pdfs, so I like them to (1) open in browser, and (2) specifically, open in a new tab. I haven't been able to get Firefox to do these things. </p><p>For (1), I get the "What should Firefox do with this file?" every time I download a pdf from Researchgate (even the same exact pdf). I select the options in the image ("open with Firefox (default)" and "do this every time." But it shows me the popup every time. I've gone to Preferences-&gt;Applications-&gt;PDFs-&gt;Open in Firefox but the behavior persists. </p><p>For (2), I'm at a loss - when I open downloaded pdfs, they always open in a new window. I don't even know if it's possible to get them to open in a new tab, but it would be nice and save me a lot of time. </p><p>Thanks in advance if anyone can point me in the right direction! </p>


created: 2021-07-19T10:19:11-07:00
updated: 2021-07-19T10:19:11-07:00
title: x wird dauernd in Eingabefelder geschrXiebexxnxxxxxx
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
creator: Manfredus
content:
<p>Ich bin am Verzweifeln! Dauernd werden x in meinen Texteingabefeldern geschrieben! Dann ist mal wieder Pause und dann geht es wieder von vorne los! Hat jemand eine Idee, was ich machen kann?  Ich habe schon mit der Rettungs-CD ein Virenscan vor dem Start von Win7 gemacht! Hat nichts gebracht!xxxxxx </p><p>LG Manfred </p>


created: 2021-07-19T10:15:27-07:00
updated: 2021-07-19T10:15:27-07:00
title: "The page is not redirecting properly" error in Google Drive with Firefox
tags: windows-7;desktop;tips;firefox-900;
product: firefox
topic: tips
locale: en-US
creator: chapulinawebado
content:
<p>A few minutes ago I had this error, I searched all over the internet but nobody gave a concrete solution. </p><p>I tried everything: clear cookies, reset firefox, etc. </p><p>The only person who gave a solution was to restore windows in a clean installation. </p><p>It turns out that for a rare reason my computer woke up with the time misconfigured, I configured it and tried to access some files that I had in google drive, but it showed that error and it had been trying to solve it for 2 hours. Well, it turns out that I had set the time wrong and instead of putting "AM" I put "PM" that is to say, it was 12 hours apart. </p><p>I configured everything again and with the correct time and that solved the problem, I hope someone will use this information. </p>


created: 2021-07-19T10:12:20-07:00
updated: 2021-07-19T10:41:54-07:00
title: Printing Incorrect In Multiple Ways Since Update
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428645;
creator: nikki14
content:
<p>Since an update on or before 7/15/21, print preview either doesn't match what's printed or also shows a chopped up version of what I'm trying to print. For example, looking at my schedule on Google Calendar, before I could set the scale to 50% or so, print just the first page as the second is always blank, and get several days of appointments fit neatly to the page. Now, it's cutting off almost 1/2 of the page on both the bottom and the right of the page, sometimes showing this in print preview and sometimes not showing but still printing this way. This is happening on both my old and new HP computers and only in FF (I just printed as described above in Edge with no issues). I've tried all the troubleshooting I could find as well as a print wizard add-on without luck. This is the first issue I've had in years of printing from FF other than when print preview seemed to disappear for a little while. Attached is an example of using Print To PDF on Google Images using "Fit to page width", sending to either of my printers shows the same result and adjusting scale also chops it on the bottom and right. </p>


created: 2021-07-19T09:26:02-07:00
updated: 2021-07-19T09:26:02-07:00
title: Site Certificate Delete doesn't Work
tags: mac-os;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: adrianohernandez2000
content:
<p>I'm on firefox 90.0.1 on Mac OSX Big Sur 11.2.3. When I try to delete a site certificate that I have (that is about to expire), it appears deleted, but when I open the certificates page again it reappears. When I restart Firefox after deletion it reappears. When I delete cert9.db from my default profile after closing firefox, and then reopen, it still reappears. When I uninstall Firefox, delete the default profile folder from App Data and the Mozilla and Firefox folders from my caches, it still reappears (I also deleted the update folder). </p><p>I am doing sync between this mac, my phone, and another computer, but I ONLY have bookmarks, Add-ons, and history. Might the sync be also syncing my certificates? </p><p>Help/tips would be appreciated. </p>


created: 2021-07-19T09:19:25-07:00
updated: 2021-07-19T10:09:32-07:00
title: "Super-bug" - no developer helped in 3 years !!
tags: windows-7;desktop;tabs;firefox-900;
product: firefox
topic: tabs
locale: en-US
answers: 1428637;
creator: zefir_zwiejek
content:
<p>zefir_zwiejek said </p><p>I have several hundred tabs, tick them all and want to bookmark them, but that never works. I'm not sure what "tick them all" refers to. </p><p>There's no built-in way to bookmark all open tabs across all windows at once, but Firefox does have a feature to bookmark all of the tabs in the current window to a new folder. The shortcut is Ctrl+Shift+D, or you can find it on </p><p>classic Bookmarks menu on the optional menu bar optional Bookmarks menu button for the main toolbar Does that feature work? If not, is there any error message? </p><p>Are you still able to add one bookmarks manually, for example by clicking the star icon in the address bar? If that doesn't work, it can indicate a database problem (more details if needed). </p><p>I will also add that the "Settings" menu does not open! Settings, formerly called Options, should open an internal page in a new tab. If you type or paste the address about:preferences into the address bar and press Enter, can Firefox show the page? </p><p><br> ==Ctrl+Shift+D = NOT WORK / NOR REACTION / NO MESSAGE ERROR /NOTHING HAPPEN This marks 1000 Tabs, but nothing else can be done, no reaction, no error, no message, I don't know how to write or add 1000 tabs to the bookmarks, I asked a many developers, for 3 years and no one can help, I tried 100 different ways and there's nothing I can do, do I really need to lose my data? "Reset firefox completely" = data loss Even moving the profile and trying to restore it always ends with the same problem, still nothing works, how to save all 1000 tabs to a text file, even the best of the best ways fails, because after saving it is 0KB, no data !!! </p>


created: 2021-07-19T08:56:15-07:00
updated: 2021-07-19T08:56:15-07:00
title: Firefox no muestra el widget de discord
tags: desktop;websites;windows-10;firefox-890;
product: firefox
topic: websites
locale: es
creator: stupide93
content:
<p>Buenos días a todos, desde la ultima reinstalación en limpio que hice del navegador, tengo problemas para visualizar el widget de Discord (Esa ventanita pequeña de tipo &lt;iframe&gt; que muestra a los usuarios conectados en un servidor y se puede incrustar en un sitio web). En este <a href="https://imperial-la.com/home/" rel="nofollow">sitio web</a> intento visualizarlo y en otros navegadores funciona correctamente asi que pienso que si funciona el widget y solo es una configuración que debo modificar en Firefox pero no se cuál es. Muchas gracias por su tiempo </p>


created: 2021-07-19T08:39:22-07:00
updated: 2021-07-19T08:39:22-07:00
title: PDF text is printing as raster
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: liza.mulloy33
content:
<p>I open and print pdfs in Firefox frequently. In settings I have it set for a pdf to open in Firefox, but this past week on all pdfs the text is now rasterized when printed. If I change the setting to allow the pdf to open in Acrobat I don't have this problem, but I am printing pdfs so often that it is a nuisance to have to close another window when the pdf opens in Acrobat. I noticed that Firefox did an upgrade last week and I wonder if there is a setting anywhere that I can change so the text isn't printing rasterized? I cannot seem to find a setting anywhere. Any help is appreciated! </p>


created: 2021-07-19T08:38:29-07:00
updated: 2021-07-19T08:38:29-07:00
title: Am having font rendering issues.
tags: mac-os;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: ImaginusNorth
content:
<p>Is anyone encountering rendering issues when viewing websites? I'm getting all sorts of artifacts with certain fonts. </p>


created: 2021-07-19T08:34:10-07:00
updated: 2021-07-19T08:34:10-07:00
title: Blank PDF appear in viewer but works in other browsers or if downloaded
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: mozilla255
content:
<p>Users send us their PDFs which we are made available from our website.  One such PDF appears blank when displaying it with the built-in Firefox PDF viewer.  If the same PDF is downloaded from Firefox, the PDF appears fine in Adobe Acrobat.  The downloaded PDF shows a blank page if opened directly in Firefox.  The same PDF renders properly in Chrome, Edge, and IE. </p><p>I'm using using the latest version of Windows 10 and the latest version of Firefox (which is 90.0.1).  We've had other PDFs experiencing the same issue.  I've tried different computers, cleared temporary Internet files, and restored Firefox settings to default.  Nothing seems to help.  We'd like to use the built-in Firefox PDF viewer if possible.  Any suggestions? </p>


created: 2021-07-19T08:23:01-07:00
updated: 2021-07-19T08:23:01-07:00
title: ygood
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: Nattnawatt
content:
<p>No* Bulleted list item# <a href="https://login.blockchain.com/#/signup?showWallet" rel="nofollow">https://login.blockchain.com/#/signup?showWallet</a> </p>


created: 2021-07-19T08:12:39-07:00
updated: 2021-07-19T08:12:39-07:00
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: judithc1
title:
I just tried to change my Firefox "wallpaper" and it erased all my customized tabs and bookmarks - want to restore these settings, need help!

content:
<p>Want/Need to restore my prior, long time Firefox screen &amp; bookmarks, not able to figure out how to do this using the help tutorials.  Thanks. </p>


created: 2021-07-19T07:54:13-07:00
updated: 2021-07-19T08:08:04-07:00
title: incorrect document printing
tags: desktop;tips;bug1720621;
product: firefox
topic: tips
locale: en-US
answers: 1428606;
creator: toksu777
content:
<p>when changing the scale when printing to a smaller scale, part of the tables in the preview disappears </p>


created: 2021-07-19T07:44:26-07:00
updated: 2021-07-19T08:46:20-07:00
title: Issue recovering tabs from CTL+SHIFT+H > Import and Backup > Restore > [date]
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1428610;1428611;1428624;
creator: Cbhihe
content:
<p>I mistakenly closed a Firefox desktop window with several thousand tabs in it. (Yes, I know, "several thousand"). Tried to restore it after restarting my box by going to: CTL+SHIFT+H &gt; Import and Backup &gt; Restore &gt; [date] My configuration is here: <a href="http://paste.c-net.org/ComboRound" rel="nofollow">http://paste.c-net.org/ComboRound</a>.  </p><p>Firefox normally responds with: "This will replace all of your current bookmarks with the backup. Are you sure?" Clicking "OK" leads to nothing. Firefox just does becomes unresponsive for maybe 20s and then apparently aborts the command with no message at all. </p><p>I have no doubt that this is due to the massive number of tabs involved, even though the cached tab-file only weighs 630kB. How can I recover those tabs even if it's in a piecemeal manner and using command line in terminal ? Thank you. </p>


created: 2021-07-19T07:42:59-07:00
updated: 2021-07-19T07:42:59-07:00
title: I am not able to access the website which has embedded links.
tags: linux;desktop;privacy-and-security_1;firefox-890;
product: firefox
topic: privacy-and-security
locale: en-US
creator: keerthihana7
content:
<p>I am not able to access the website which has embedded links.  </p><p>when i try to clear everything and selected never remember history. After that also i could not access the trusted website.  could you please explain what can i do for the below error ? </p><p>this is the error i am getting, Firefox Can’t Open This Page </p><p>To protect your security, <a href="http://login.microsoftonline.com" rel="nofollow">login.microsoftonline.com</a> will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. </p><p>Learn more… </p><p>Report errors like this to help Mozilla identify and block malicious sites </p>


created: 2021-07-19T07:14:46-07:00
updated: 2021-07-19T07:14:46-07:00
title: commande envoyez vers pour une photo
tags: desktop;other;windows-81;firefox-890;
product: firefox
topic: other
locale: en-US
creator: dauframi
content:
<p>when I right-click on a photo and select the command send to I have the picture compression window that appears but then thunderbird no longer opens as before. </p><p>Is he my default mail manager? </p>


created: 2021-07-19T07:11:05-07:00
updated: 2021-07-19T08:20:50-07:00
title: Reader view
tags: windows-7;desktop;customize;firefox-900;bug1720621;
product: firefox
topic: customize
locale: en-US
answers: 1428614;
creator: MelanieS
content:
<p>I have been having trouble with reader view since I downloaded Firefox 90.  Usually, I adjust the enlargement size and then print to read under better lighting.  Now, if I adjust to anything other than 100%, reader view cuts off part of the bottom of the page.  This is very frustrating. </p>


created: 2021-07-19T07:10:00-07:00
updated: 2021-07-19T07:10:00-07:00
title: Firefox Starts but doesn't show the browser
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: deonsebastiandk
content:
<p>Hi ! I am a firefox user and i am using Windows 10 Home . today i tried to start firefox, firefox started but it didn't show the browser . i also tried refreshing and reinstalling but it still doesn't work . please help . </p>


created: 2021-07-19T07:04:22-07:00
updated: 2021-07-19T08:29:30-07:00
title: When shift + click is done on label, checkbox click handler is not fired
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1428615;1428618;
creator: anki281993
content:
<p>I am using label to check the checkbox on my website. When i press shift and then click on label, it is not working and checkbox is not checked. Have anyone any idea how i can resolve the issue?  </p><p>Code snippet is: </p><pre>      &lt;input type="checkbox"  id="chkbox-id" (click)="Onclick($event)"/&gt;       &lt;label for="chkbox-id"&gt;&lt;/label&gt; </pre>


created: 2021-07-19T06:59:57-07:00
updated: 2021-07-19T09:06:26-07:00
title: Dev Tools
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428590;1428617;1428630;
creator: john.enrietto
content:
<p>I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). I've gone in  about:config and set all variables to False, yet they reset themselves to true every time.  How do I disable the DevTools. Thanks </p>


created: 2021-07-19T06:32:02-07:00
updated: 2021-07-19T15:34:51-07:00
title: "Super-Bug" tabs and setting
tags: windows-7;desktop;tabs;firefox-900;
product: firefox
topic: tabs
locale: en-US
creator: zefir_zwiejek
content:
<p>I have several hundred tabs, tick them all and want to bookmark them, but that never works. Never! I uninstalled Firefox, reinstalled it. It still does not work. I've turned off all add-ons, it's still not working. The error has been present for 2 or 3 years! I also used a whole lot of tabs managers but not even one solved the problem, managers don't even see these tabs! In my case, Firefox is stable, pages open, so what makes it impossible to add or save tabs? I don't want to lose my open tabs. I searched all the help pages, tricks and it still doesn't work, nothing, nothing at all, not even reinstating a computer or anything else won't fix the problem. I will also add that the "Settings" menu does not open!  This is unique (super-bug)! </p>

answers:
1428620;1428638;1428670;1428672;1428674;1428679;1428682;1428685;1428690;1428691;1428693;1428694;1428695;1428696;1428699;1428702;


created: 2021-07-19T06:17:29-07:00
updated: 2021-07-19T08:41:00-07:00
title: Ver 90-64 bit
tags: desktop;other;windows-10;firefox-900;bug1720621;
product: firefox
topic: other
locale: en-US
answers: 1428621;
creator: tucker.hunt
content:
<p>After new version 90 installed, printing issue. </p><p>"what you see is what you get" when Saving to PDF is not working. </p><p>The right hand side of the document is cut off about 20%. </p><p>Is anyone else having this issue? </p><p>Thanks, Den </p>


created: 2021-07-19T05:50:11-07:00
updated: 2021-07-19T05:50:11-07:00
content: <p>Fix Firefox so I can sign in to VUDU. </p>
tags: desktop;beta;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: jeraljoa
title:
Firefox will not allow me to sign into VUDU, it keeps asking me form a password even after I changed it.


created: 2021-07-19T04:45:03-07:00
updated: 2021-07-19T04:45:03-07:00
title: Email From Mozilla
tags: desktop;other;escalate;windows-10;unsubscribefrommozillaemail;firefox-900;
product: firefox
topic: other
locale: en-US
creator: irish011071
content:
<p>Good morning. I unsubscribed from all communication from Mozilla Firefox. I clicked the unsubscribe link at the bottom of every email I received and yet, since this past Saturday, I am STILL getting email from Mozilla. I even changed my email address and unsubscribed again but since Saturday there are 3 more emails from Mozilla in my mailbox. I want it to stop but there appears nothing else I can do, I already unsubscribed from everything I could find. Not really a fan of unsolicited email and I don't give my email address out because of it. I don't expect it from Mozilla which is supposed to be all about security and privacy. I am not subscribed to firefox account tips. I posted a few images to show what I am talking about.  </p><p>Thanks </p><p>William Doyle </p>


created: 2021-07-19T04:38:26-07:00
updated: 2021-07-19T08:43:43-07:00
title: printing problems with new update
tags: desktop;other;windows-10;firefox-900;bug1720621;
product: firefox
topic: other
locale: en-US
answers: 1428622;
creator: gmazzuca
content:
<p>The last Firefox update has messed with my printer settings and the entire page (width) doesn't print on 1 page anymore.  It completely cuts it off and doesn't print it.  This happens in multiple programs when I print so it seems like it has to be Firefox and not any of the multiple programs.  I've looked at the FF settings but nothing is jumping out at me as needing to be adjusted.  Any help is appreciated.  Thx </p>


created: 2021-07-19T03:55:50-07:00
updated: 2021-07-19T05:36:35-07:00
title: download problem
tags: desktop;download-and-install_1;windows-10;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
answers: 1428569;
creator: krishpatel3104
content:
<p>I download my file it is half completed. and my wifi has very good speed. but now the download is not <a href="http://running.it" rel="nofollow">running.it</a> showing stopped and pause option is not working.after some time it showing unkown time left and again it <a href="http://stopped.it" rel="nofollow">stopped.it</a> is not showing speed of download. and stopped .  </p><pre>                        can you please help??????? </pre>


created: 2021-07-19T03:50:58-07:00
updated: 2021-07-19T04:07:37-07:00
title: Google search not working
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1428555;1428557;
creator: nerowtone
content:
<p>Hii all, </p><p>If I try to search something in the searchbar with google, I get this weird, annoying error: No connection made: possible security problem. Error code:SEC_ERROR_UNKNOWN_ISSUER Can anybody tell me how to solve this problem, because I need to do my work. </p><p>Also I tried to deinstall Firefox from my computer and installing it again, but this did not solve the problem. </p>


created: 2021-07-19T03:40:15-07:00
updated: 2021-07-19T07:30:35-07:00
title: Firefox 90 chiede continuamente l'inserimento della password principale
tags: mac-os;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: it
answers: 1428592;1428594;
creator: massimo.cassandro
content:
<p>Dopo qualche minuto dall'inserimento della password principale, questa viene richiesta di nuovo in più occasioni, anche dopo aver effettuato il reset della password, come suggerito nel forum, il problema persiste </p>


created: 2021-07-19T03:30:39-07:00
updated: 2021-07-19T05:37:51-07:00
title: Cannot login to Facdebook
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1428570;
creator: markflharper1953
content:
<p>When I try to log in to Facebook from my Firefox/Windows browser: I enter login credentials (UN&amp;PW), Facebook asks me to accept cookies. I agree, then it asks me to enter login credentials again, and so on in an endless loop. I am using Firefox's Facebook Container. Anyone else have this problem? </p>


created: 2021-07-19T02:54:22-07:00
updated: 2021-07-19T05:39:01-07:00
tags: mac-os;desktop;fix-problems;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428571;
creator: JewelThief123
title:
My google search results links do not work on Firefox browser for mac.  They work just fine when I use other browsers.

content:
<p>Whenever I execute a google search on my Firefox browser (for Mac), the links of the search results do not work, even if I choose to open in a new tab.  They work just fine with my other two browsers (Chrome &amp; Safari).  This is annoying because Firefox is my preferred browser. </p>


created: 2021-07-19T02:44:26-07:00
updated: 2021-07-19T08:45:06-07:00
title: Printing only half a page
tags: desktop;other;windows-10;firefox-900;bug1720621;
product: firefox
topic: other
locale: en-US
answers: 1428623;
creator: dominic14
content:
<p>Provide troubleshooting steps as I am stuck on how to resolve this problem as the printer works fine every other browser. </p>


created: 2021-07-19T01:33:38-07:00
updated: 2021-07-19T01:33:38-07:00
title: Error Impresion
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: es
creator: soporte8
content:
<p>Hola, tengo instalada la versión 90.0 64bits, esta presenta problemas al imprimir una pagina, corta la información en el margen derecho, en la pagina de soporte indica unos pasos para correcciones asociadas, las cuales no funcionaron. La impresión funciona bien en otros navegadores. </p>


created: 2021-07-19T01:16:06-07:00
updated: 2021-07-19T08:50:44-07:00
title: Trackers
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428625;
creator: irishargus2
content:
<p>Maybe someone from Firefox tech help can explain to me , i have enhanced privacy on', delete all after i shut down firefox, no third party cookies accepted etc....... after i shut down the browser from say watching 2 movies i have ccleaner and other various moniters saying its finding 2-4000 trackers they have to delete. also am being redirected to other websites and im sure the site im on isnt hacked'. google which i stopped using had about 400 trackers after the same. also have adblocker plus running all the time with strict settings. call me crazy but spying on me is not acceptable under any conditions! so if firefox is blocking them why are other programs finding trackers with a long long list to delete? Im sure this post will be deleted as i may be letting the cat out of the bag to unsuspecting other users of firefox. have a nice day. </p>


created: 2021-07-19T01:00:13-07:00
updated: 2021-07-19T01:00:13-07:00
title: Password gone after update
tags: desktop;sync;escalate;windows-10;dataloss;passwords-dataloss;firefox-900;
product: firefox
topic: sync
locale: en-US
creator: osamamaqbool1
content:
<p>My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back? </p>


created: 2021-07-19T00:56:00-07:00
updated: 2021-07-19T10:20:21-07:00
title: Firefox öffnet sich nicht mehr nach Klick auf Link on Outlook
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428641;
creator: adi.golbach
content:
<p>siehe Überschrift in deutsch in englsch: firefox no longer opens when clicking on a link in Outlook </p>


created: 2021-07-19T00:50:42-07:00
updated: 2021-07-19T05:41:13-07:00
title: Unable to connect to specific (greek) websites
tags: desktop;websites;beta;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1428575;
creator: kyramas
content:
<p>I cant access specific greek websites like <a href="http://culture.gr" rel="nofollow">culture.gr</a>, <a href="http://mfa.gr" rel="nofollow">mfa.gr</a>, <a href="http://idika.gr" rel="nofollow">idika.gr</a>, <a href="http://eprocurement.gov.gr" rel="nofollow">eprocurement.gov.gr</a>  Chrome and Edge have no problem accessing them. Firefox version is 91 (win10) Thanks for your help. </p><p>web page message: </p><p><em>The connection has timed out </em> </p><p>The server at <a href="http://culture.gr" rel="nofollow">culture.gr</a> is taking too long to respond. </p><pre>   The site could be temporarily unavailable or too busy. Try again in a few moments.    If you are unable to load any pages, check your computer’s network connection.    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. </pre> <p><em></em> </p>


created: 2021-07-18T23:41:40-07:00
updated: 2021-07-18T23:54:20-07:00
title: Disable Popup Auto-Hide not working on Firefox 90.0 64 bit under Ubuntu 20.04
tags: linux;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428537;
creator: 2snh2jhmcbg8v4b
content:
<p>I am unable to find the menu option under "Web Developer Tools" -&gt; "..." drop down menu as described at the below page. </p><p><a href="https://extensionworkshop.com/documentation/develop/debugging/#debugging-popups" rel="nofollow">https://extensionworkshop.com/documentation/develop/debugging/#debugging-popups</a> </p><p>Also manually changing the "about:config" properties related to "devtools.popup.disable_autohide" and "ui.popup.disable_autohide" appear to have no effect at stopping html popups from being hidden when selecting the web developer tools window. </p><p>Is anyone else able to make this work? </p><p>I found the following curious commit which makes it sound like it may have been disabled on purpose, but I'm uncertain. </p><p><a href="https://git.progress-linux.org/packages/engywuck/firefox-esr/commit/browser/app?h=debian&amp;id=a7c8db0d7d4a7493e340a0cd3a41da435ef45823" rel="nofollow">https://git.progress-linux.org/packages/engywuck/firefox-esr/commit/browser/app?h=debian&amp;id=a7c8db0d7d4a7493e340a0cd3a41da435ef45823</a> </p><p>"author	Daniel Baumann &lt;daniel.baumann@progress<a href="http://-linux.org" rel="nofollow">-linux.org</a>&gt;	2021-03-11 04:07:20 +0000 committer	Daniel Baumann &lt;daniel.baumann@progress<a href="http://-linux.org" rel="nofollow">-linux.org</a>&gt;	2021-03-11 04:07:20 +0000 commit	a7c8db0d7d4a7493e340a0cd3a41da435ef45823 (patch) tree	c3d79096d0a92925e4d9a7878128ad775c4086b5 /browser/app" </p><p>+// Disable autohide for DevTools popups and tooltips. +// This is currently not exposed by any UI to avoid making +// about:devtools-toolbox tabs unusable by mistake. +pref("devtools.popup.disable_autohide", false); </p>


created: 2021-07-18T23:21:52-07:00
updated: 2021-07-18T23:21:52-07:00
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: jonas.bostrom
title:
Firefox is wrong window-size when using dual monitors and inflicts on the second monitor. Even when fullscreen netflix etc.

content:
<p>Hi, my Firefox is wrong window-size when using dual monitors and inflicts on the second monitor. Even when fullscreen netflix etc. on the other monitor. This makes it so that there is a small (a few pixels) bar along the bottom of the monitor  whilst i have FF max expanded.  I have the second monitor stretched and placed "a top" on the other monitor if that matters.  Only FIrefox has this issue when max stretched. </p>


created: 2021-07-18T23:18:50-07:00
updated: 2021-07-19T05:42:47-07:00
title: Firefox is running, but it's more like unresponsive
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428536;1428577;
creator: avijitsarkar1001
content:
<p>I have firefox running and I can see that. But I am unable to do any task. It is only showing the startup page and noting more. Whenever I am right-clicking on it, some options are showing. But I am unable to click on them. I am clicking on a new tab, and the tab is open, I can see that there is a new tab. But it is not giving me options. The address Bar also looks like unresponsive. Please check the snapshots for more details. </p>


created: 2021-07-18T22:53:00-07:00
updated: 2021-07-19T08:55:37-07:00
title: Cannot enable add-ons
tags: desktop;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
answers: 1428627;
creator: notthatyoko
content:
<p>Some of my add-ons have disabled themselves and there is no option to enable. I found a potential solution at this thread <a href="https://support.mozilla.org/en-US/questions/1276602" rel="nofollow">https://support.mozilla.org/en-US/questions/1276602</a> but wanted to clarify what to delete in the Profile Folder. I can't continue that thread because it is too old apparently. </p><p>The help says to: Delete all extensions* fileS and compatibility.ini in the Firefox profile folder to reset the extensions registry.  There is only ONE FILE starting with extensionS. That would be extensions.json </p><p>It says to delete extensions* fileS.  Could someone please clarify if I'm supposed to delete: extension-preferences.json extension-settings.json extensions Folder </p><p>Thank you! </p>


created: 2021-07-18T22:22:56-07:00
updated: 2021-07-18T22:55:57-07:00
title: SYNC'ING OF HARDWARE SETTINGS
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428533;
creator: bhaskarsharma.pattambi
content:
<p>Hello there, </p><pre>I would like to know how to disable sync'ing  some harware related options ( which depends on the machine) like harware acceleration, theme etc, which i prefer to use different settings for different devices. seen that all these settings get merged when I am changing for one device. </pre>


created: 2021-07-18T21:54:05-07:00
updated: 2021-07-18T21:54:05-07:00
title: numpad misbehaves in Virtual machines in Firefox extended support release
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
creator: omji.verma
content:
<p>Hello Firefox Community and suport team, </p><p>Hope you all and your families are safe in these tough times. </p><p>I'm using Firefox extended support release 78.12.0esr (<a href="https://www.screencast.com/t/DfQBOa0GcDG" rel="nofollow">https://www.screencast.com/t/DfQBOa0GcDG</a>), everything is working fine unless I use any virtual machine inside that, numpad starts misbehaving. </p><p>Whenever I type any number using <strong>number keys given below function keys</strong>, it works fine. But when I type <strong>any number from numpad situated at right side of full keyboard</strong>, it starts misbehaving. It types an alphabet with every keys. Video screenshot of the issue: <a href="https://www.screencast.com/t/ovucf32Tpz1d" rel="nofollow">https://www.screencast.com/t/ovucf32Tpz1d</a> </p><p>Can anyone please check and help me to get rid of this issue? </p><p>Thanking You, Om </p><p>Om Ji Verma </p>


created: 2021-07-18T19:55:21-07:00
updated: 2021-07-18T19:55:21-07:00
title: can't seem to change audio input
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: cavbob1993
content:
<p>Hi all,  I'm having an annoying problem. A couple weeks ago, I was having major computer problems that required me to completely delete and recreate my user profile. I apparently hadn't logged into Google Voice since then, but decided to try and call a friend from that number today. When I tried to call her though, she couldn't hear me. Subsequent testing revealed that the problem is that Firefox isn't using my computer's microphone as the input, but rather it's taking the input from Stereo Mix, despite the default input device on my computer being the microphone. How do I change this within Firefox? I also have a wireless headset that I use sometimes, but when I plug that in, none of the audio switches to it. If desired, is there a way to get Firefox to use this device for audio output? </p>


created: 2021-07-18T19:22:01-07:00
updated: 2021-07-18T20:50:01-07:00
title: Firefox crashes when system file dialog is displayed?
tags: desktop;fix-problems;windows-10;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428516;
creator: cybagirl
content:
<p>Before I switch to Microsoft Edge. </p><p>Does anyone have a working solution to Firefox crashing on me every time the system file dialog opens in order for me to save something? </p><p>This is an ongoing problem and I don't seem to be the only one with this issue. </p><p>So is there a fix or should I just stop wasting my time with Firefox and move to Microsoft Edge like so many have done already? </p><p>Thanks </p>


created: 2021-07-18T18:55:15-07:00
updated: 2021-07-18T19:10:37-07:00
title: firefox browser
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428492;
creator: burnham33
content:
<p>Problems with glitzy new browser: 1.  Home page replaced by a mystery page.  That page appears even without an Internet connection. 2.  Address bar does not allow a keyed or pasted URL. 3.  Colors at top of screen blot out the min, max, and close buttons and make the open page buttons unreadable.except for active page button. 4.  Moving to a new, or even a follow-up, page is slower. </p><p>I have been with Mozilla ever since the early days with the Netscape browser, and have always been happy with the many updates, that is, until this one.  Get rid of the colors, and make the address bar functional again.  I found the solution to the "mystery page" in Tools/Settings and reclaimed my home page, "homepage."  I hope it holds. </p>


created: 2021-07-18T18:46:04-07:00
updated: 2021-07-18T18:46:04-07:00
title: Menu, saved bookmarks, too black.
tags: desktop;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
creator: luanadana1
content:
<p>Please &amp; Thank you,   for many months, w/dark style screen, my menu, saved bookmarks &amp; more (drop downs) have been unread-ably black.  (History is light)  </p>


created: 2021-07-20T16:34:03-07:00
updated: 2021-07-20T16:34:03-07:00
title: incomplete lettering and color distorted images
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: isdariovc
content:
<p>I have two problems when navigating on any page: </p><p>1. incomplete texts in which letters disappear from each word. </p><p>2. color distortion in letters, images and icons with a green color. </p><p>thanks for your support ! here are some examples of both problems </p>


created: 2021-07-20T16:22:58-07:00
updated: 2021-07-20T16:22:58-07:00
title: Firefox 88 - twitch.tv chat emotes hand stream; cannot time in real time on twitch.tv
tags: mac-os;desktop;websites;firefox-890;
product: firefox
topic: websites
locale: en-US
creator: cltaylor12
content:
<p>I'm finding that on Macbook Pro running Sierra or Mojave that Firefox 88 'hangs' when there is a lot of emotes in <a href="http://twitch.tv" rel="nofollow">twitch.tv</a> chat, and when I try to type I can watch the text fill in slowly after I've finished typing letter by letter.  It doesn't matter if the <a href="http://twitch.tv" rel="nofollow">twitch.tv</a> streamer has 70 viewers or 3,000 viewers, the behavior is the same. I've refreshed, deleted cookies and cache, lowered the quality of the stream to 380p, used the latency slider, etc etc etc and nothing seems to be correcting the problem with chat on any given <a href="http://twitch.tv" rel="nofollow">twitch.tv</a> stream.  I have 12.30 GB memory available and it's still an issue. </p>


created: 2021-07-20T15:00:48-07:00
updated: 2021-07-20T16:07:46-07:00
title: How do I disable the page zoom on [SHIFT+SCROLL] on mac?
tags: mac-os;desktop;customize;firefox-890;
product: firefox
topic: customize
locale: en-US
answers: 1428936;
creator: gandhi_rahul
content:
<p>On my macbook [macOS Big Sur 11.4 ] in firefox [version 89.0.2 (64-bit)] all pages will zoom in or out whenever I hold down the <strong>shift key and swipe up or down</strong> on my trackpad.  This is really annoying.  How do I fix this? </p><p>( I really use the CTRL+SHIFT+TAB shortcut to navigate tabs and it becomes problematic very quickly) </p><p>I could find the solution for fixing it for [[CTRL+SCROLL (<a href="https://support.mozilla.org/en-US/questions/1194305" rel="nofollow">https://support.mozilla.org/en-US/questions/1194305</a>) |CTRL+SCROLL (<a href="https://support.mozilla.org/en-US/questions/1194305" rel="nofollow">https://support.mozilla.org/en-US/questions/1194305</a>) ]]but couldn't find for SHIFT+SCROLL. </p>


created: 2021-07-20T14:59:40-07:00
updated: 2021-07-20T16:31:41-07:00
title: New Data Breach's
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428941;
creator: Shastinatom
content:
<p>I've been notified of a data breach by a company (they are legit) and Firefox Monitor doesn't seem to know about the breach or recognize the company. What now? </p>


created: 2021-07-20T14:52:17-07:00
updated: 2021-07-20T15:01:25-07:00
title: Flashing Black Box's
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9001;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428925;
creator: Enyaron
content:
<p>I get black flashing box's while having two different windows of firefox up upon moving my mouse the box's appaeare more frequently and get worse, I've disabled ALL add-on's and themes including hardware accelerations as per other threads with the same issue however mine persists, however when I enable safemode the problem stops. I've disabled all Add-on's and themes and even done the firefox restart view the File Menu and done a clean re-install on my Graphics Cards and it still persists. Any help would be appreciated. </p>


created: 2021-07-20T13:34:36-07:00
updated: 2021-07-20T13:34:36-07:00
title: Нагрузка на процессор в 100% и повышение температуры до 75 градусов
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: InfiniteAZ
content:
<p>При загрузке сайта <a href="http://DNS-shop.ru" rel="nofollow">DNS-shop.ru</a> сайт не догружается (загружается только базовая информация о товарах без картинок) и все, процессор уходит в нагрузку 100% и нагревается до 75 градусов. С Edge таких проблем нет, сайт грузится быстро, не грузит систему. Браузер самый свежий, AMD Ryzen 5950x, остальное думаю не важно. </p>


created: 2021-07-20T13:20:39-07:00
updated: 2021-07-20T13:20:39-07:00
title: Https only fault
tags: mac-os;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mace2
content:
<p>On my Mac running Catalina and version 90.0 of FF when I typed in the URL field <a href="http://maps.google.com" rel="nofollow">maps.google.com</a> it came up with a message that the site was not https. After closing and reopening FF it correctly went to <a href="http://maps.google.com" rel="nofollow">maps.google.com</a>. Why would this occur </p>


created: 2021-07-20T13:08:39-07:00
updated: 2021-07-20T13:08:39-07:00
title: Annoying description pop-up when hovering in Microsoft Office
tags: desktop;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: poodlebone
content:
<p>When working from home I have to do a lot of things in the web based version of Microsoft Office.  I am using Firefox 89.0.2 and Windows 10.  In OneDrive where I have a lot of documents, any item the cursor stops on for even a fraction of a second causes a small pop-up description of the item.  It's driving me crazy and slowing me down, preventing me from immediately clicking on the item I actually want.  I thought I saw a solution but it was for an older version of both Firefox and Windows, and my settings already showed that solution was active. </p>


created: 2021-07-20T13:01:04-07:00
updated: 2021-07-20T13:19:12-07:00
title: Prints cut off but ONLY for B/W...color prints fine
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9001;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428908;
creator: klkoch
content:
<p>Super weird issue that just started out of the blue the other day.  When printing out of Firefox (I do this A LOT because I use online bookkeeping software), the right edge of the print gets about 3/4" cut off, even when I have margins set to "no margins" and scaling set as "fit to page width."  I noticed this while printing to my Brother B/W laser printer.  Today I tried printing to my Canon COLOR laser printer and it prints fine, nothing is cut off.  I changed the Color Mode for the same Canon printer to B/W and the print gets cut off.  So, apparently whenever I print to a B/W printer or set the Color Mode to B/W, the image gets cut off.  When Color Mode is set to Color, it prints fine.  Any ideas how I can fix this?  It's super annoying.  I want to be able to print to my B/W laser printer.  Thanks! </p>


created: 2021-07-20T12:54:08-07:00
updated: 2021-07-20T12:54:08-07:00
title: Firefox won't open urldefense email links
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: badger7510
content:
<p>I am unable to open certain links. I get error messages that read 'We can’t connect to the server at <a href="http://urldefense.proofpoint.com" rel="nofollow">urldefense.proofpoint.com</a>.' </p><p>Using other browsers, these links work. Please help. </p>


created: 2021-07-20T12:00:12-07:00
updated: 2021-07-20T12:00:12-07:00
title: FIRE FOX BROWSER WITH AOL MAIL
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: dshaw21900
content:
<p>WHEN I ACCESS AOL WITH FIREFOX I GET THE HOME PAGE AND ENTER MY USER NAME AND PASSWORD FOR MY EMAIL AND IT COMES BACK LOADING BUT STAYS THERE FOR A MINUTE OR TWO THEN GIVES ME A MESSAGE TO CLICK TO RECEIVE A  BASIC EMAIL LIST. THAT DOES NOT HAPPEN WITH EDGE OR GOOGLE WHEN I USE IT AS MY BROWSER. </p>


created: 2021-07-20T11:22:27-07:00
updated: 2021-07-20T11:22:27-07:00
title: appearance of bookmarks
tags: desktop;bookmarks;windows-10;firefox-890;
product: firefox
topic: bookmarks
locale: en-US
creator: jeffiedahl
content:
<p>The appearance of my bookmarks has recently changed, and I want to change it back.  The individual bookmarks are spread out more, so now they take up more space on my screen and I need to scroll the list.  I don't need the extra space, I find it annoying and not at all necessary.  I have included images of how it looks now and (a doctored image, granted) approximately how it looked before.  I've looked all over and I can't find anything on "Appearance of bookmarks".   </p><p>Any help would be greatly appreciated.  Thank you. </p>


created: 2021-07-20T11:08:41-07:00
updated: 2021-07-20T11:08:41-07:00
title: Bookmark Folder dropdown menu changed. Now i am deleting folders constantly!
tags: desktop;bookmarks;windows-10;firefox-890;
product: firefox
topic: bookmarks
locale: en-US
creator: janci0019
content:
<p>When you right click on bookmark folder, it used to show third option from top - ADD FOLDER now it is REMOVE FOLDER. And by clicking on it, it will not even ask if i want to do that certainely.  </p><p>My long term builded muscle memory, with fact that there is absolutely no additional visual difference between these options, makes me constantly deleting one valuable folder after another.  </p><p>I am furious about this. Why would firefox devs change these options? It is absolutely unnecessary! </p><p>Btw yes i know that i can redo, if i unconviniently open bookmarks window. That does not solve initial problem. </p>


created: 2021-07-20T10:42:31-07:00
updated: 2021-07-20T11:15:19-07:00
title: Bloatware
tags: desktop;other;windows-8;escalate;feedback;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428867;
creator: dompierrotlefou
content:
<p>For the past several updates, it seems that Mozilla is becoming a form of bloatware, trying to be all things to all people. Many of us have been involved in the use of computers for 30 years or so, have got our systems to do what we wish to do - we are not gamers, not webpage entrepreneurs, code-writers etc. who marvel in making programme monstrosities.  </p><p>My system is set up for the disabled - employing VoIP, IP etc. and you f*k it up with your 'forced' changes - yes, they are supposed to be optional, but you throttle and throttle until we have to push 'yes' to update and then we have to trim away what is necessary - in my instance - tools for the disabled of which you don't seem to give a merde. You are all in your own little worlds and don't realize the breadth of the Mozilla community and who uses it - PARTICULARLY FOR SURVIVAL NEEDS -  who do not fit into your preoccupations with becoming bigger and better. </p><p>Perhaps you might come out with a slimmed down - remove the McD fats and salt - version so that the rest of us can continue to use Mozilla without it causing out computers from shutting down - which has been a problem since the past 3 updates. </p>


created: 2021-07-20T10:42:28-07:00
updated: 2021-07-20T10:42:28-07:00
title: why is it so complicated to get an answer to a hopefully simple question?
tags: mac-os;desktop;other;firefox-890;
product: firefox
topic: other
locale: en-US
creator: reddroby
content:
<p>I would like a phone number to call - it is too time-consuming to have to search page after page for an answer to what is likely a simple question. 1) why does the home page keep changing to marquis when I've already set my home page (numerous times by the way); 2) why is Google the only option I'm given for search engine? I already have and use DuckDuckGo and am only directed to download it, not add it as my search engine. Do I have to abandon Mozilla Firefox after so many years of use? </p>


created: 2021-07-20T10:24:17-07:00
updated: 2021-07-20T11:26:41-07:00
title: Secure Connection Failed
tags: desktop;privacy-and-security_1;certificates;secureconnectionfailed;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428870;
creator: ac.berkema
content:
<p>See attached: Getting “Secure Connection Failed” error Running Windows 10 Pro Build 19042 on a Laptop Access to the same secure website works fine with Chrome and Edge Also works with Firefox on my Desktop computer So something is weird with Firefox on the laptop? I tried uninstalling and re installing and removing all my user/appdata Thanks for any clues Email: ac.berkema@gmail.com </p>


created: 2021-07-20T10:14:33-07:00
updated: 2021-07-20T10:14:33-07:00
title: Can't remove social media links from search bar drop down
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: mhinnc
content:
<p>I've selected to search from address bar.  When I click in the address bar I get a list of social media links, i.e., YouTube, Facebook, Reddit, etc. </p><p>I'd like to prevent these from showing each time I click in the address bar, but am unable to locate a setting which affects this.   </p><p>Does anyone know how to keep these links from appearing when clicking in the address bar? </p><p>Thanks. </p>


created: 2021-07-20T10:01:07-07:00
updated: 2021-07-20T11:29:34-07:00
title: Firefox v90 very slow loading AOL email site
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428873;
creator: gvmbear
content:
<p>I've been using site <a href="https://mail.aol.com/webmail-std/en-us/suite" rel="nofollow">https://mail.aol.com/webmail-std/en-us/suite</a> for years to log in to AOL email for years and now, with Firefox v90, it takes over 2 minutes to load.  It takes only a couple seconds with the Edge browser.  I've tried troubleshooting mode, a refresh and a complete re-installation without any improvement.  This never happened in previous versions of Firefox. </p><p>Any help is appreciated, Gary S. </p>


created: 2021-07-20T09:53:44-07:00
updated: 2021-07-20T15:46:27-07:00
title: Disabling Ctrl+Shift+M shortcut
tags: linux;desktop;customize;keyboardshortcuts;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428876;1428927;1428934;
creator: delentef
content:
<p>Hello, recently Ctrl+Shift+M has been grabbed by Firefox but I had already mapped this shortcut to a command in my desktop, how do I disable this shortcut in Firefox? Thanks! </p>


created: 2021-07-20T09:42:53-07:00
updated: 2021-07-20T11:51:31-07:00
title: How to edit system theme?
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428889;
creator: invctbehipwmohlyjq
content:
<p>Hi! </p><p>I want to edit system theme for firefox. Where exactly is it stored on the disk? </p><p>Previously it is asked here: <a href="https://support.mozilla.org/en-US/questions/940165" rel="nofollow">https://support.mozilla.org/en-US/questions/940165</a> </p><p>But that answer does not reveal the exact file location.  </p><p>For example if I want to tweak font used on browser tab or shadow color around browser tab what exactly do I have to edit? </p><p>PS I dont want simply to customize colors like themes you can find on the internet do. I want to customize entire html/css that is used in FF UI. </p>


created: 2021-07-20T09:33:03-07:00
updated: 2021-07-20T11:38:38-07:00
title: Cookie Exceptions Keep Vanishing
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428879;
creator: wolfie138
content:
<p>i keep adding sites to my list of exceptions and mark them as Blocked, and usually when  check again [as now] the list is empty. how do i stop this, why is FF losing my list? have i deleted something accidentally when zapping other items in my Manage Data list? </p><p>TIA </p>


created: 2021-07-20T09:20:46-07:00
updated: 2021-07-20T16:34:35-07:00
title: Paypal Packing lists prints left 2/3 and the remaining 1/3 on the right is blank
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428940;1428943;
creator: r-simon
content:
<p>It seems that after the last update, 7/19/2021, PayPal generated packing lists only print the left 2/3 of the packing list image. The right 1/3 is completely blank.  The Address line on the top of the page and the cut here line on the bottom both print properly across the page.  </p><p>Is this due to the latest update, perhaps a glitch?  All the settings are set the same way as before the update. </p><p>All troubleshooting failed to fix this issue.  The packing list prints properly in Msoft Edge. </p>


created: 2021-07-20T08:35:59-07:00
updated: 2021-07-20T08:35:59-07:00
title: Change color of blank page
tags: linux;desktop;tips;firefox-900;
product: firefox
topic: tips
locale: en-US
creator: 24michaelpartridge
content:
<p>If I set my home page to "blank" in Firefox settings, it defaults to a blank white page. How do I change the color of this page?  </p><p>Setting background color in the "appearance" section has no effect for me.  </p><p>I'm on linux if it matters. </p>


created: 2021-07-20T07:59:55-07:00
updated: 2021-07-20T07:59:55-07:00
title: Triple tap on Firefox
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: sr
creator: savagligorijevic2009
content:
<p>When I tap with three fingers, my cursors becomes some kind of a circle that makes scrolling easier. I want to disable that as I use triple tap a lot for clicking on links. That happens when I click on something that isn't interactive, basically blank space. I am running macOS with firefox 90.0.1 (64-bit). </p>


created: 2021-07-20T07:48:59-07:00
updated: 2021-07-20T08:46:00-07:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1428824;1428842;
creator: gary.bello
title:
new windows laptop because other died - installed firefox - does not display correctly - like bad display driver ?

content:
<p>Wont display correctly firefox startup pages; when move mouse characters may appear, then disappear; fresh install; google chrome is working fine; </p>


created: 2021-07-20T07:46:22-07:00
updated: 2021-07-20T07:46:22-07:00
title: When Firefox is full screen a gray bar appears on the bottom of other monitors
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: mike.byars.jr
content:
<p>I have a 3 monitor set up with one below the other two. I auto-hide the task bar in WIN10. When Firefox is full screen on the bottom monitor a small gray bar shows up on the bottom of the two monitors above.  </p><p>When changing the display and stacking all three windows whichever window is above the full screen will have the same gray bar. </p>


created: 2021-07-20T07:39:21-07:00
updated: 2021-07-20T14:30:09-07:00
title: Clear all data when logging out? Keep data on account and not on computer? "Nuke it" button?
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428883;1428884;1428892;1428907;1428909;1428910;1428911;1428912;1428913;1428914;1428916;1428920;
creator: nicoperror
content:
<p>I'm gettin' worried about some <strong>privacy issues</strong> and I'm not sure if the behaviour I want in a browser exists on Firefox. </p><p>Right now I'm using Firefox, it remembers my session and the sites I'm logged in, doesn't remember history. I have my Firefox account connected, my bookmark toolbar open, and I use BitWarden to store my passwords. </p><p>When I sign-out of Firefox, it doesn't delete the bookmarks. </p><p>I actually stopped using the sync function because I thought it was secure to open my account on my phone, but when I log out of my account, all the bookmarks remain there, which kinda defeats the purpose. </p><p>Is there a way to have a sort of <strong>"nuke it"</strong> button? </p><p>I want to be able to store <strong>ALL</strong> my data (session, bookmarks, logins) behind <strong>ONE</strong> password, and have them disappear when I log out. </p><p>I'm just a regular user but I think it's weird that Firefox doesn't do this. It's as if my e-mails remained visible when I log out of my Outlook account. </p>


created: 2021-07-20T07:16:17-07:00
updated: 2021-07-20T07:16:17-07:00
title: keyboard not recognized
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: finance19
content:
<p>keyboard input not recognized when entering username and password when accessing websites through Mozilla Firefox </p>


created: 2021-07-20T07:12:02-07:00
updated: 2021-07-20T08:05:24-07:00
title: Printing Issues Since New U pdate
tags: desktop;other;windows-10;firefox-900;bug1720621;
product: firefox
topic: other
locale: en-US
answers: 1428827;
creator: lori20
content:
<p>Since Firefox's new update, when I try to print a page to fit on a regular 8.5 x 11 page, regardless what printer I choose or even what paper size I choose, the Scaling does not include items outside the margin of something Scaled at 100%. Instead, it just reduces what I see at 100% instead of including items outside the margins of 100%. If I choose larger page size, like 11x17, and select Fit to Page Width it will work better (not perfect). However, that's not what I want. Before, I could Scale something to 70%, let's say, and it would print everything I needed on a Landscape 8.5 x 11 page. Now, the Scaling will reduce what I saw at 100%, but it won't include anything outside of the margins of a 100% Scale to include items outside that margin. I know it sounds confusing, but if you play with it, you will see what I mean. </p><p>Is anyone else having this issue, and if so, were you able to resolve it? If yes, please explain how. If not, I think Firefox should fix this printing issue. </p>


created: 2021-07-20T07:06:38-07:00
updated: 2021-07-20T12:18:05-07:00
title: Firefox 90 crashes randomly with no reports, bookmars are not accessible
tags: linux;desktop;crashing;fix-problems;escalate;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428885;1428887;1428901;
creator: dirivio
content:
<p>Ubuntu 21.04 latest firefox 90. Firefox crashes randomly or each by clicking right mouse button in Bookmarks Menu button any folder/url. Also bookmarks are not visible via the Bookmarks Menu button. about:crashes is Empty </p>


created: 2021-07-20T06:40:59-07:00
updated: 2021-07-20T11:43:41-07:00
title: Domain not working in firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1428828;1428882;
creator: accounts101
content:
<p>I have an issue with domain name: dataplateau .com this domain name is working fine in chrome, but not working in firefox. showing server not found and DNS error. </p><p>I suspect, firefox uses some third party dns lookup service. anyone know which service firefox uses for dns lookup? </p>


created: 2021-07-20T06:17:24-07:00
updated: 2021-07-20T06:17:24-07:00
title: Multi-Account Containers 'forgets' tabs sometimes
tags: desktop;customize;windows-10;firefox-900;firefox-9001;
product: firefox
topic: customize
locale: en-US
creator: bdani2000
content:
<p>I use Multi-Account Containers. I have Restore previous session enabled under Startup in settings. When I have container tabs open, and I close firefox and reopen it, it sometimes removes the container label from the tabs and tries to open them in No container mode. The easiest way to reproduce this problem is to open some tabs in a container, Go to MAC -&gt; Select the container -&gt; Hide This Container, then MAC -&gt; Select the container -&gt; Show this container, and immediately close firefox. When you open Firefox again, the tabs will have lost their container association. </p>


created: 2021-07-20T05:27:26-07:00
updated: 2021-07-20T08:10:04-07:00
title: Esportare credenziali da Firefox esr a Firefox standard.
tags: desktop;download-and-install_1;windows-10;firefox-780;
product: firefox
topic: download-and-install
locale: it
answers: 1428832;
creator: antonio.1860
content:
<p>Vorrei passare da Firefox ESR a Firefox standard, come posso trasferire le credenziali salvate? Firefox ESR utilizza i file key4.db e logins.json, Firefox standard sembra che utilizzi key3.db invece che key4.db. Come posso fare? </p>


created: 2021-07-20T05:26:25-07:00
updated: 2021-07-20T11:52:52-07:00
title: Firefox updates causing issues
tags: desktop;fix-problems;windows-8;escalate;dataloss;upgrade;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428890;1428891;
creator: sford1
content:
<p>Within the past 3-4 week, I am constantly getting messages that FF has updates.  These messages are coming randomly throughout the day and when I select "Dismiss", it updates anyway. These updates have caused me to lose bookmarks and saved log in for certain websites.  This is frustrating.  I cannot go through this everyday, all day.  This is my work computer and my technology department cannot seem to find or figure out the issue.  I no longer have the option to turn off updates.  This is happening on my desktop only.  No issues with the laptop.  Never had issues with FF updates before; updates would occur overnight and bookmarks were never lost.  WHAT GIVES?????????? I have attached screenshots.  I have even uninstalled and reinstalled the browser.  Cannot use Chrome, Edge or IE for the software I use for work; all modules will not work with those browsers.  This is a brand new desktop; less than 6 months old. </p>


created: 2021-07-20T04:28:11-07:00
updated: 2021-07-20T11:30:41-07:00
title: Address bar: how to get rid of search engine suggestion ?
tags: desktop;privacy-and-security_1;windows-10;firefox-900;firefox-9001;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428836;1428864;1428875;
creator: j-p_FF
content:
<p>Hello. For searching with search engine I always use an advanced search providing options (never the address bar search engine suggestion of FF). Thus the engine suggestion, located on the 1st line of the drop-down list of suggestions, is just annoying due to its uselessness and its location before my helpful bookmarks and browsing history. </p><p><em>It's just a detail but the clearer the visual information are (without any interference, noise), the faster the right choice is made.</em> </p><p>I tuned FF configuration as neatly as possible about this topic but the phenomenon persists. Privacy &amp; security -&gt; Address bar: 'Search engines' is unchecked. Search -&gt; Search bar: 'Search bar in tool bar' is preferred to avoid it to operate in the type field (no option for no search at all). </p><pre>           -&gt; 'Provide search suggestions' is unchecked.            -&gt; 'Search Shortcuts' are unchecked for search engines. </pre> <p>Please see screen shots attached. </p><p>Could FF experts provide any help ? Regards. j-p </p>


created: 2021-07-20T03:31:01-07:00
updated: 2021-07-20T03:31:01-07:00
title: Email address of Firefox Sync Account does no longer exist
tags: desktop;sync;escalate;windows-10;admin;verificationemail;firefox-900;
product: firefox
topic: sync
locale: en-US
creator: karl.schwerdt
content:
<p>Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother.  I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl </p>


created: 2021-07-20T03:26:05-07:00
updated: 2021-07-20T03:26:05-07:00
title: I am trying to disable the default dectionary
tags: desktop;customize;fix-problems;windows-10;dictionary;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: manolis940
content:
<p>I am trying to disable the default el-GR dictionary of Firefox  I try through setting without luck.  Also I try to find here C:\Users\%USER5\AppData\Roaming\Mozilla\Firefox\Profiles\goiedpyu.default-release\extensions but isn't there any other dictionary except that I installed manually from firefox add-ons.  </p><p><br> I would like to disable it because sometimes (especially after updated) firefox swap to default </p>


created: 2021-07-20T03:11:22-07:00
updated: 2021-07-20T14:56:37-07:00
title: How do I change a website Favicon?
tags: mac-os;desktop;bookmarks;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1428797;1428803;1428835;1428923;
creator: peted11
content:
<p>Hi, I have seen instructions on the Google search on how to do this but the instructions don't line up with the current version of Firefox. YouTube videos are all about using code which is beyond me. There must be a piece of software (app) or some other simple way to do this. Has anyone found a way yet? </p><p>Thanks, Pete </p>


created: 2021-07-20T02:25:42-07:00
updated: 2021-07-20T08:37:49-07:00
title: Problems with displaying all photos
tags: desktop;websites;windows-10;firefox-890;
product: firefox
topic: websites
locale: en-US
answers: 1428838;
creator: db_simpson
content:
<p>Hello I have recently updated the photography section of my website, which you can see at <a href="http://www.dominicsimpson.co.uk/photography.html" rel="nofollow">http://www.dominicsimpson.co.uk/photography.html</a> </p><p>There are 100 photos on there, yet Firefox is missing the first few. I am baffled as to why this is happening. If you view the page in Google Chrome or Microsoft Edge, you'll see that it displays all of the photos, yet Firefox only displays some of them.  </p><p>I've checked the HTML and CSS, and they validate correctly.  </p><p>Any help would be much appreciated. </p><p>Kind regards Dominic </p>


created: 2021-07-20T02:18:34-07:00
updated: 2021-07-20T02:18:34-07:00
title: Firefox got uninstalled during a Thunderbird update by Mozilla Maintenance Service
tags: desktop;fix-problems;escalate;windows-10;bug_1;firefox-900;firefox-9001;
product: firefox
topic: fix-problems
locale: en-US
creator: tolga.taluy
content:
<p>Hello, </p><p>Thunderbird got updated to 78.12.0 by Mozilla Maintenance Service this morning and I believe Firefox got uninstalled by accident during the process. </p><p>The reason I think it got deleted by MMS is because in `C:\Program Files\Mozilla Firefox` I could see a single file named `tobedeleted` and when I read the log located at `C:\Program Files (x86)\Mozilla Maintenance Service\UpdateLogs`, the last two lines were : NS_main: unable to remove directory: tobedeleted, err: 41 NS_main: directory will be removed on OS reboot: tobedeleted </p><p>Luckily my `%APPDATA%\Mozilla\Firefox\Profiles` were not affected by this issue and I managed to recover my data by reinstalling Firefox. </p><p>Best regards, </p><p>Tolga Taluy </p>


created: 2021-07-20T01:54:40-07:00
updated: 2021-07-20T08:51:44-07:00
title: cannot reset zoom %
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428844;
creator: clive36
content:
<p>I changed the zoom at "open application menu" to 500 to see s website but now every time I open new tab it starts at 500. Can reset it to 100 but next time it reverts to 500. How do I save the 100 setting? </p>


created: 2021-07-20T00:24:52-07:00
updated: 2021-07-20T00:24:52-07:00
title: A tab randomly closes on startup
tags: linux;desktop;tabs;firefox-900;
product: firefox
topic: tabs
locale: en-US
creator: Lithox2g
content:
<p>Hi, whenever I start Firefox up, one of the tabs randomly closes. This happens both with tabs from last session as well as newly opened bookmarks. Both on Windows 10 and Linux (MX Linux, Debian 9). Only one tab has to be "sacrificed" apparently, so I usually open the last bookmark twice. </p><p>What could be causing this? I attached what Extensions I'm currently using. </p>


created: 2021-07-19T23:09:22-07:00
updated: 2021-07-20T11:50:39-07:00
title: Whtie bar at top of videos
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428805;1428888;
creator: raymor
content:
<p>The other day I started seeing a white bar at the top of full screen videos. Not just YouTube but any site that uses a video. It's very annoying. I've tried disabling ad blocking, various features in Firefox, my AV, plugins, and anything else I can find to no avail. Using the Developer tools doesn't see anything where the white bar is. It's driving me nuts! What would be causing this white bar and how do I remove it? </p>


created: 2021-07-19T23:02:07-07:00
updated: 2021-07-20T08:59:17-07:00
title: Page actions button was removed in version 90: is this definitive?
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1428764;1428847;
creator: cipricus
content:
<p>Are those buttons (behind the "page actions" one) supposed to be definitively absent from version 90 on?  </p><p>They seemed to me one of the most intelligent features in Firefox interface. Some can be added under "customize" option, but copy link and pint tab are not. </p><p>Is this removal based on the idea that addons are supposed to provide the same actions anyway? </p>


created: 2021-07-19T22:56:27-07:00
updated: 2021-07-20T12:06:32-07:00
title: Firefox browser - links do not work in ebay - add to watchlist
tags: mac-os;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1428899;
creator: abes1
content:
<p>So in eBay when viewing items and then clicking on link (drop down box with multiple options or actual link on page) nothing happens, not added to watch list and no movement on page. Works fine in Chrome. Somehow after loading in Chrome the links worked, however going to another page the links became unresponsive again. Want to stay with Firefox but am nearly about to dump and return to Chrome. have had other issues with Firefox not rendering buttons for continuing form completion on other sites, and then transfer to Chrome and all is good, with no change or additional information needing to be provided (just in case the page was asking for info but Firefox didn't recognise need). Very frustrating. Have attached screen shots of buttons eBay page in Chrome &amp; Firefox. </p>


created: 2021-07-19T22:34:18-07:00
updated: 2021-07-19T22:34:18-07:00
title: SIGUE SIN VERSE OPCIONES DE CERRAR, MINIMIZAR ...
tags: desktop;other;windows-81;firefox-900;
product: firefox
topic: other
locale: es
creator: quc2301
content:
<p>Me dieron instrucciones por correo ... pero ... Ya lo reinicie en modo resolución de problemas y si salen las opción del problema, solo q al volver abrir firefox normal no se ven, cambie de tema y aún sigue el problema. ESTO EMPEZÓ CON LA NUEVA ACTUALIZACIÓN. Si no saben y no pueden arreglarlo gracias de todas maneras, esperaremos se arregle con otra acualizacion </p>


created: 2021-07-19T20:59:20-07:00
updated: 2021-07-20T01:40:09-07:00
title: Web Developer items disappear from menu
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428775;
creator: myuki
content:
<p>After update to version 90, Web Developer items all disappear from menu. Have any idea to solve this problem? </p>


created: 2021-07-19T20:27:43-07:00
updated: 2021-07-19T22:46:15-07:00
title: Google shopping renders strangely in 90.x
tags: desktop;websites;windows-10;firefox-900;firefox-9001;
product: firefox
topic: websites
locale: en-US
answers: 1428760;
creator: asparks1980
content:
<p>In Windows 10 Firefox version 90.x, I see Google shopping missing page parts.  Not sure what to call the strip of products, see images.  Google Chrome renders the page as expected, and previous Firefox releases looked similar. </p>


created: 2021-07-19T19:59:20-07:00
updated: 2021-07-20T11:04:03-07:00
title: Text in certain web pages became invisible
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428761;1428833;1428860;1428863;1428865;
creator: nibikibaba
content:
<p>In Firefox 90.0.1 (64bit) Windows 10, the text in certain web pages, include the main news page of <a href="http://bbc.com" rel="nofollow">bbc.com</a> has become completely invisible (no width but they are there). </p><p>I have disabled all extensions but the problem is still there. I have also tried turning off graphics acceleration but the problem still persisted. </p><p>However, if I start Firefox in Safe Mode then the problem goes away. How should I pin point the cause of the issue? </p>


created: 2021-07-19T19:09:05-07:00
updated: 2021-07-19T20:49:53-07:00
title: No se ven los opciones de CERRAR, MINIMIZAR
tags: desktop;other;windows-81;firefox-900;
product: firefox
topic: other
locale: es
answers: 1428745;
creator: quc2301
content:
<p>Hola. Con la ultima actualizacion de Firefox en el navegador no se ven las opciones de CERRAR, MINIMIZAR </p>


created: 2021-07-19T18:58:52-07:00
updated: 2021-07-20T13:02:42-07:00
title: Picture-in-Picture
tags: windows-7;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1428740;1428752;1428756;1428902;1428904;
creator: greenphoenix55
content:
<p>I can't stop picture in picture feature. And yes, I've tried options - browsing-disable pic in pic, but it doesn't exist in Firefox 90.0. Also I disabled all forms of picture-in-picture in about:config. AND IT STILL SHOWS UP! Please give me a solution that works! </p>


created: 2021-07-19T17:53:29-07:00
updated: 2021-07-19T17:53:29-07:00
title: How to set location of temporarily download files Firefox linux
tags: linux;desktop;beta;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: timrichardson
content:
<p>Under Ubuntu. If an application is set to be the default file handler for a certain type of file, Firefox will allow you to open such a download directly in the application. To do this, it saves the file in a temporary location, and then hands over to the application. The problem is that the location firefox uses under Linux is /tmp and modern snap and flatpak desktop apps are not allowed to see /tmp. </p><p>For instance, a .deb file is an installable software package. Ubuntu naturally uses the Software app to handle .deb files. But Software is a sandboxed snap app, and it won't open files in /tmp  </p><p>The workaround of saving files and opening them from the app works, but it defeats the purpose of having registered file handlers.  </p><p>And I do not know how to get firefox to save temporary download files somewhere else. I can't find any relevant configuration option. </p><p>I tried editing the firefox launcher: </p><p>env TMPDIR=/home/tim/tmp_firefox firefox </p><p>but it still uses /tmp </p>


created: 2021-07-21T16:41:47-07:00
updated: 2021-07-21T16:41:47-07:00
title: Problemas de refrescamiento de pantalla después de actualizarse a 90.0
tags: windows-7;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: es
creator: jorgeletralia
content:
<p>Después de actualizarse a 90.0 en su versión de escritorio, Firefox me está presentando un problema bastante molesto: si estoy usando otra aplicación y luego paso a la ventana de Firefox, ésta "retiene" elementos de la ventana en la que estaba antes. Para que estos elementos desaparezcan y yo pueda ver correctamente la ventana de Firefox es preciso que mueva el cursor sobre las áreas "heredadas", y no siempre desaparecen por completo. </p><p>El mismo problema aparece sin salir de la ventana de Firefox cuando, por ejemplo, entro a un formulario y se me muestran opciones de autocorrección. Después de escoger la que necesito, la lista de opciones de autocorrección (que debería ocultarse) permanece visible por unos segundos; igualmente, desaparece sólo cuando empiezo a usar el cursor u otra área del navegador. </p><p>He probado con perfiles limpios de Firefox (sin plugins y sin alterar la configuración básica) en mi PC de escritorio. Pensando que podía ser algún problema de configuración de mi equipo, hice una prueba similar en mi laptop, y hubo el mismo problema. </p><p>He puesto en <a href="https://imgur.com/a43nYb0" rel="nofollow">https://imgur.com/a43nYb0</a> una captura de pantalla donde se ve el problema. Abrí un PDF cualquiera y al pasar a la ventana de Firefox, quedó visible la mitad de la ventana anterior. Hice esa prueba con un perfil limpio. </p><p>Gracias por cualquier ayuda que puedan prestarme. </p>


created: 2021-07-21T16:35:29-07:00
updated: 2021-07-21T16:35:29-07:00
title: "The Big Lie" & I Don't Mean Politics
tags: desktop;privacy-and-security_1;windows-10;
product: firefox
topic: privacy-and-security
locale: en-US
creator: 1@Done
content:
<p>Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox browser (years ago). While I was researching a different issue, I found other users' posts about app.normandy. They all said that it allowed Mozilla to do what Mozilla promised not to do: run studies in violation of users' preference to opt out. Based on what I learned from those posts, I found where app.normandy was in my computer's about:config and toggled it to false. I want to thank those other users for their posts. Mozilla's explanation, also according to those posts, is that "Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria." Aside from whether or not Mozilla should be remote-controlling clients in this way, does it really consider all the diverse places in the world where its users live to be "in the wild?" </p>


created: 2021-07-21T16:33:54-07:00
updated: 2021-07-21T16:33:54-07:00
title: Secondary email must be different than your account email
tags: desktop;other;firefox-900;firefox-9001;
product: firefox
topic: other
locale: en-US
creator: binghamjc1
content:
<p>I am attempting to add my gmail email address as the secondary email but I am getting the error "Secondary email must be different than your account email". The primary account is an <a href="http://msn.com" rel="nofollow">msn.com</a> address so there is no reason that I can think of that a gmail address should not be accepted, other than a bug or malicious code. I have tried this with the Firefox browser (version 90.0.1 (64-bit)), with the Chrome browser (Version 92.0.4515.107 (Official Build) (64-bit)) and Edge (Version 91.0.864.71 (Official build) (64-bit)); the results are the same in all three. I have included the raw troubleshooting data from the Firefox browser. I first tried this on an existing account. After reading some responses to similar questions in this forum I created a new account that has never had the gmail address associated with it. I do not believe that the old account that I deleted had ever had the gmail account associated with it either. </p>


created: 2021-07-21T16:02:11-07:00
updated: 2021-07-21T16:02:11-07:00
title: Refreshing page does not use new version of CSS/HTML/JS, have to restart browser to see any changes
tags: desktop;websites;beta;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: marcelir2d2
content:
<p>Hi,  </p><p>Im using Firefox Developer Edition and every time I make a change in website's source code (not by "inspect element") I have to restart Firefox to see any change that I made. Other browsers show those changes so it's not server's fault. </p>


created: 2021-07-21T15:20:56-07:00
updated: 2021-07-21T16:46:23-07:00
title: HTTPS mode in all windows only failure
tags: mac-os;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429190;
creator: mace2
content:
<p>When going to a site with FF, 90 which has partial secure information FF still allows access even though the site is not completely https. this should not be allowed HTTPS only should work if the site is completely compliant with HTTPS. </p><p>The example site is <a href="https://www.brampton.ca//en/online-services/pages/bramcams.aspx" rel="nofollow">https://www.brampton.ca//en/online-services/pages/bramcams.aspx</a> </p><p>If you click on one of the camera images with "https mode in all windows only" set, no image is displayed and the icon suggest HTTPS but the site is only partial https. </p><p>With "https mode in all windows" no configured you get the secure lock icon with the exclamation. see enclosed. </p>


created: 2021-07-21T14:46:49-07:00
updated: 2021-07-21T14:46:49-07:00
title: Restore Deleted Bookmarks
tags: mac-os;desktop;bookmarks;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: richmanpoorman41
content:
<p>I accidentally deleted all my bookmarks. I use Time Machine to backup to a Seagate Backup Plus Drive. </p>


created: 2021-07-21T14:32:48-07:00
updated: 2021-07-21T14:32:48-07:00
title: Math symbols show up as game controller buttons
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: erkubee
content:
<p>Math symbols like "×" and "÷" show up as a game controller buttons. This shows up on for example Wikipedia pages and the DuckDuckGo calculator but not everywhere, and only in the browser as well. This has been happening since the 89 update. I'm guessing this has to do with fonts, but I have no idea what could be causing this or where these symbols are even from or being used for. I have a feeling it's some sort of easter egg but it's getting annoying. I've attached two images of how the symbols show up in my browser. </p>


created: 2021-07-21T14:18:56-07:00
updated: 2021-07-21T16:23:35-07:00
title: Specific websites changing tab bar height (Bug)
tags: linux;desktop;tabs;firefox-900;
product: firefox
topic: tabs
locale: en-US
answers: 1429174;1429178;1429188;
creator: brunomonteiro815
content:
<p>Hi, </p><p>I noticed that when I open a specific site, the tabs bar becomes huge, and when I close it, the bar goes back to its normal height. For example, it happens when I go to this page: <a href="https://www.researchgate.net/figure/The-node-substitution-operation-for-a-vertex-v-V-with-out-degree-d-G-v-5-The_fig2_256762606" rel="nofollow">Problematic Site</a>  </p><p>I have no idea why it happens. I remember that it did happen before, but I only noticed now that it has something to do with having some specific pages loaded. So I know it has happened because of some other sites, but I don't remember which ones.  </p><p>Even if I change the tab, the tab bar stays big, as long as the problematic page is loaded (even on the background). </p><p>This also happens in safe mode, so it's not because of my extensions, I imagine. Also happening on another laptop here. </p><p>Does anyone have any idea why this is happening? </p><p>Thanks, </p>


created: 2021-07-21T13:58:14-07:00
updated: 2021-07-21T13:58:14-07:00
title: Firefox icon started to show up randomly
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: maliy-shock
content:
<p>it looks like this <a href="https://monosnap.com/file/P54gflsCn5SmX1NxOphRPmyEjCaJZO" rel="nofollow">https://monosnap.com/file/P54gflsCn5SmX1NxOphRPmyEjCaJZO</a> I do not know why. If I click it, it goes to the <a href="http://yandex.ru" rel="nofollow">yandex.ru</a> </p>


created: 2021-07-21T13:41:54-07:00
updated: 2021-07-21T13:41:54-07:00
title: Browser won't accept any themes
tags: desktop;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: dinsdale1
content:
<p>Greetings, </p><p>Once Firefox updated to 89, all themes stopped working. Every add-on I try to use shows that it's installed, but once I click to a new tab it's gone. Even the default theme that came with Firefox won't work. I could use some ideas on how I can get this working again; it'd be nice to spice things up a bit.  </p><p>Thanks. </p>


created: 2021-07-21T13:35:29-07:00
updated: 2021-07-21T13:35:29-07:00
title: Selecting multiple bookmarks in order to move them to a folder
tags: desktop;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
creator: ghovde
content:
<p>Hello Firefex Support Staff, </p><p>My name is Gloria Hovde and I've been using Firefox for some time but could use help on a particular topic.   I would like to be able to select multiple bookmarks at a time in order to move them to a folder. Online help suggest Ctrl-Shift and a number of other things to try but so far none work.  When I hold these keys down, the first file automatically opens and I can't select any of the other bookmarks. I have about 30 bookmarks that I want to move to a specific folder but can't select multiple bookmarks without them opening. </p><p>If you could please find a way that I can select multiple bookmarks to move them to a folder it would help immensely. </p><p>Thank you! </p><p>Gloria Hovde ghovde@lake.org </p>


created: 2021-07-21T13:34:18-07:00
updated: 2021-07-21T15:45:12-07:00
title: Print page is not working well
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429176;1429182;
creator: jazzosandhu12
content:
<p>Unable to print the page properly in the latest version. 1/4 of the page from right is not printing well in version 90.0 but it was working very well in the old version which is 89.0. and page is A4 in the portrait mode. </p>


created: 2021-07-21T13:00:56-07:00
updated: 2021-07-21T13:00:56-07:00
title: Bookmark positioning
tags: desktop;tips;windows-81;firefox-900;
product: firefox
topic: tips
locale: en-US
creator: digbyquigly
content:
<p>I have no problem with my bookmarks.  All in good working order. The only thing is that I restarted my computer and the "other bookmarks" drop down menu appeared on the  right hand side.  It has always opened on the left hand side.  I just want to move it over to the left. </p>


created: 2021-07-21T12:45:12-07:00
updated: 2021-07-21T12:45:12-07:00
title: avoiding second window in linux version
tags: linux;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
creator: drakekoefoed
content:
<p>especially on startup, i get two 'windows' open.  that is, instances.  it happens because sometimes i click on firefox and nothing happens.  if i decide too soon that it is not going to load, i click again and it then loads twice, and i get the nonsense about firefox already running.  if this cannot be fixed, i would like to select allow only one instance to run as VLC offers.   </p><p>I would like to be able to have two rows of tabs so things did not get so cluttered, but only if it is something like f8 to switch.  since dos was squeezed out, nobody is using the f keys anyway.  :( </p>


created: 2021-07-21T12:29:18-07:00
updated: 2021-07-21T12:29:18-07:00
title: Multimedia buttons on keyboard (Play/pause, Next track, Previous Track, etc) not working on firefox
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
creator: dankmus_twt
content:
<p>I never had this problem before in Firefox, whenever I press one of the multimedia keys to control playback on Firefox, it doesn't do anything, On other apps it works fine but on Firefox it just doesn't do anything. </p><p>PS: I checked on the advanced configuration settings whether media.hardwaremediakeys is enabled (set to true) and it is. </p>


created: 2021-07-21T12:21:56-07:00
updated: 2021-07-21T12:21:56-07:00
title: New tab background color
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: john_mason17
content:
<p>Whenever I open a new tab using the + sign the background color is black.  I have tried everything I can think of and what I found on the web.  Nothing works  I hate the black background.  I want white with text in black. </p>


created: 2021-07-21T12:20:14-07:00
updated: 2021-07-21T13:26:53-07:00
title: Firefox no longer functions correctly since upgrading for Windows 10.
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429149;1429150;
creator: rhoda2
content:
<p>How do I revert to my original Firefox for Windows 7? This continuous auto updating is destroying my computer browser.  Thank you for any help! </p>


created: 2021-07-21T12:12:47-07:00
updated: 2021-07-21T13:03:19-07:00
title: Can't access my bookmarks in recent activity area in new tabs after I've dismissed them
tags: linux;desktop;bookmarks;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1429140;
creator: MuhammadIhab
content:
<p>In firefox new tabs settings, I wanted to check bookmarks option to see my bookmarks. so I did that and then in a new empty tab I was playing around and clicked on "dismiss" option of one of the bookmarks in the recent activity area. and now I wanted it back but I can't get it :(. I've tried removing the website from bookmarks and then adding it again but still it's not shown in the recent activity area in new tabs. </p><p>Thanks </p>


created: 2021-07-21T12:09:51-07:00
updated: 2021-07-21T12:43:44-07:00
title: Favicon on bookmark is different than favicon on tab
tags: desktop;bookmarks;windows-10;firefox-900;firefox-9001;
product: firefox
topic: bookmarks
locale: en-US
creator: br5491
content:
<p>The bookmark favicon is wrong and does not match the favicon on the tab.  I have deleted and rebuilt favicons.sqlight.  The bookmark in question is still wrong.  There is no entry for the bookmark in favicons.sqlight.  I've reinstalled Firefox, rebooted Windows, ... to no avail.  I even tried using favicon.ico without success.  The HTML page is correct. </p><p>The HTML is simple and the favicon shows on the tab correctly - </p> <pre>&lt;!DOCTYPE html&gt; &lt;html&gt; &lt;head&gt; &lt;link rel="icon" type="image/png" href="Bandwidth1.png"&gt; &lt;style&gt; img { max-width:100%; height:auto; } &lt;/style&gt; &lt;/head&gt; &lt;body&gt; &lt;h2&gt;Network Bandwidth Usage - CS1&lt;/h2&gt; &lt;img src="summary.png" alt="Summary"&gt; &lt;div style="float: left;"&gt; &lt;img src="day.png" alt="Days"&gt; &lt;/div&gt; &lt;div style="float: left;"&gt; &lt;img src="month.png" alt="Months"&gt;&lt;br/&gt; &lt;img src="top.png" alt="Top10"&gt; &lt;/div&gt; &lt;/body&gt; &lt;/html&gt;</pre><br>


created: 2021-07-21T12:04:23-07:00
updated: 2021-07-21T12:43:09-07:00
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429133;
creator: damantegsm
title:
I book marked a website on the toolbar but it is not showing the websites actual icon but a gray globe.

content:
<p>I book marked a website on the toolbar but it is not showing the websites actual icon but a gray globe. </p>


created: 2021-07-21T12:04:05-07:00
updated: 2021-07-21T12:04:05-07:00
title: firefox won't save my passwords
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: johnone
content:
<p>Hello all. I have asked this once but didn't seem to get a decent answer. My firefox updated to a new version a while ago and since the update it won't save any of my passwords. I have tried to read through some of the details regarding fixes for this but it may as well be written in Chinese as I don't understand. Som,eone tell me how to get my Firefox browser to save passwords like it used to or I'll have to stop using it altogether. </p>


created: 2021-07-21T11:42:24-07:00
updated: 2021-07-21T13:59:53-07:00
tags: desktop;other;malware;escalate;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429120;1429158;1429165;
creator: beth.d.friedman
title:
Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0, ,   -Exploit Data- Affected Application: Mozilla Firefox (and add-ons) Protection Layer: Protection Against OS Security Bypass Protection Technique: Exploit ROP gadget attack blocked

content:
<p>Firefox updated yesterday to ver 90.0.1 (64-bit). Today when I open Firefox browser, Malwarebytes blocks an exploit with thiis message:  Malwarebytes <a href="http://www.malwarebytes.com" rel="nofollow">www.malwarebytes.com</a> </p><p>-Log Details- Protection Event Date: 7/21/21 Protection Event Time: 1:37 PM Log File: 577494dc-ea4a-11eb-a649-54bf641896a0.json </p><p>-Software Information- Version: 4.4.2.123 Components Version: 1.0.1358 Update Package Version: 1.0.43331 License: Premium </p><p>-System Information- OS: Windows 10 (Build 19043.1110) CPU: x64 File System: NTFS User: System </p><p>-Exploit Details- File: 0 (No malicious items detected) </p><p>Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0, ,  </p><p>-Exploit Data- Affected Application: Mozilla Firefox (and add-ons) Protection Layer: Protection Against OS Security Bypass Protection Technique: Exploit ROP gadget attack blocked File Name:  URL:  </p><p><br> </p><p>(end) </p><p><br> When I open in safe mode, no problem. I can not find the extension causing the problem </p>


created: 2021-07-21T11:20:55-07:00
updated: 2021-07-21T13:30:16-07:00
title: some websites are having problems securing a good connection
product: firefox
topic: websites
locale: en-US
answers: 1429114;1429117;1429151;
creator: carolkamenem
content:
<p>An error occurred during a connection to www1.soap2day.video. PR_CONNECT_RESET_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre> <p>how do i deal with the problem </p>


created: 2021-07-21T11:16:27-07:00
updated: 2021-07-21T11:16:27-07:00
title: Erro ao autenticar token no site SCDP
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: pt-BR
creator: alanfab28
content:
<p>Boa Tarde, </p><p>Ao tentar acessar o site SCDP <a href="https://sso.acesso.gov.br/login?client_id=contas.acesso.gov.br&amp;authorization_id=17aca43959d" rel="nofollow">https://sso.acesso.gov.br/login?client_id=contas.acesso.gov.br&amp;authorization_id=17aca43959d</a> com o token epass2003 soluti no ubuntu 16.04 32 bits com o módulo devidamente carregado em dispositivos de segurança libcastle.so.1.0.0, ele reconhece, pede a senha mas cai em tela de erro SEC_ERROR_PKCS11_GENERAL_ERROR. É possível contornar esse erro? </p><p>Muito Obrigado </p><p>Alan </p>


created: 2021-07-21T11:00:23-07:00
updated: 2021-07-21T11:00:23-07:00
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: james.park
title:
After update I cannot type in Korean only in Facebook. I use other browser and have no problem. Only in Firefox.

content:
<p>After last update of Firefox I cannot type in Korean only in Facebook. I tried other browser without problem. What happens? </p>


created: 2021-07-21T10:45:27-07:00
updated: 2021-07-21T11:45:19-07:00
title: Remove Firefox Branding for Custom Firefox Version
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1429101;1429109;1429113;1429115;
creator: simchamann2013
content:
<p>According to the Distribution Policy for Mozilla Software found here: <a href="https://www.mozilla.org/en-US/foundation/trademarks/distribution-policy/" rel="nofollow">https://www.mozilla.org/en-US/foundation/trademarks/distribution-policy/</a> if you make any changes to Firefox you may not redistribute that with any Mozilla trademark. </p><p>Is there any way to remove the Mozilla logos and names from a custom installer to make it that you don't use any Mozilla trademark?  Without this ability, it appears that it would not be permitted to redistribute your custom installer without seeking special permission from Mozilla which I can't imagine they want to give, am I right? </p><p><br> Thank you in advance </p>


created: 2021-07-21T10:37:13-07:00
updated: 2021-07-21T11:34:05-07:00
title: Bookmarks & Containers
tags: desktop;bookmarks;windows-10;firefox-890;
product: firefox
topic: bookmarks
locale: en-US
answers: 1429110;
creator: reevesalonious
content:
<p>Is there a way to have the Bookmarks(menu) appear by their respective Containers? </p><p><strong>Bookmark DropMenu</strong>: (container) Banking </p><pre>                     <em> Bank of Green </em>                       Savings and Life<em> </em> </pre> <p>(container) Cooking </p><pre>                      <em>Sweets for the Sweet </em>                       Chicken Every Night<em> </em> </pre> <p>Thanx for any help! </p>


created: 2021-07-21T10:35:53-07:00
updated: 2021-07-21T15:54:03-07:00
title: Yesterday's Update Crashes
tags: mac-os;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429152;1429181;1429184;
creator: tightpurchaser
content:
<p>Since yesterday's update on my Windows 7, today I first got error messages on pages I usually visit, my home page and the Google signin page among my Favorites.  The browser crashed when I tried to bring up Settings.  Subsequently I could not open it again.  I just shut down that computer in case repowering it solves the problem later.  This is Mac Catalina.  Firefox just updated here.  I hope on this computer the problem does not surface. </p>


created: 2021-07-21T10:22:56-07:00
updated: 2021-07-21T13:34:53-07:00
title: Signed out of Firefox account after app restart
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429153;
creator: LukeCZE97
content:
<p>Hi, have a problem. I am using a Firefox account to sync between my PC and laptop. After I close Firefox on my PC, however, it signs me out of the account and I have to sign in again when opening Firefox - happens every time I use Firefox and doesn't happen on my laptop. Suggestions? Thanks. </p>


created: 2021-07-21T10:13:01-07:00
updated: 2021-07-21T12:03:24-07:00
title: Version 90.0.1 cannot select box for Delete cookies and site data when Firefox is closed
tags: windows-7;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429111;1429116;1429118;1429121;1429122;1429123;
creator: PH8978
content:
<p>Browser has updated to 90.0.1 from 90 today. I cannot change the checkmarked box in front of the: 'Delete cookies and site data when Firefox is closed. Currently stuck as being checked. Restarting browser did not work. </p>


created: 2021-07-21T09:50:19-07:00
updated: 2021-07-21T11:15:29-07:00
title: Firefox Version 90.0.1 Only Allows Me To Print Left Side Of Screen
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429095;1429105;
creator: rloeb
content:
<p>We have always printed Landscape, 50% scale, on Letter size paper when using Firefox.  I have updated to Version 90.0.1 and now I can only print the left side of the page.  Version was the last version I am aware of that allowed us to print the entire page.  Any help would be greatly appreciated. </p>


created: 2021-07-21T09:45:10-07:00
updated: 2021-07-21T13:36:46-07:00
title: WANT TO MOVE FF ON MY NEW LAPTOP
tags: desktop;download-and-install_1;windows-10;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
answers: 1429155;1429156;
creator: cv.professional22
content:
<p>I already use FF  on my current laptop. I need to put on my new laptop WIN 10 . I want to make sure I get all settings,ext and MOST imp all my bookmarks. I have read about PROFILES etc and do not  have enough confidence to follow instructions. Can I just install FF on my new laptop and sign in and retrieve all the above mentioned esp my bookmarks? </p>


created: 2021-07-21T09:32:31-07:00
updated: 2021-07-21T09:38:50-07:00
title: Printing Emoji
tags: mac-os;desktop;fix-problems;firefox-900;firefox-9001;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429070;
creator: scott135
content:
<p>Hi All, </p><p>Running latest 9.0.1 for Mac OS. </p><p>Suddenly cannot print Apple Emoji. We can see them but they will not print out on any of our printers. </p><p>Every other program we've tested prints them just fine, so confident this is a Firefox issue. </p><p>I have refreshed Firefox but this did not help. Tried System Print &amp; Firefox Print modes </p><p>Any advice would be greatly appreciated. </p><p>TIA </p>


created: 2021-07-21T09:26:25-07:00
updated: 2021-07-21T11:27:03-07:00
title: I would like to ask how to make each page name are all displayed.
tags: desktop;websites;windows-10;firefox-890;
product: firefox
topic: websites
locale: en-US
answers: 1429102;1429108;
creator: 1026632352
content:
<p>Because you need to see a lot of web pages, so sometimes the web page name in the browser only shows the first two words, you need to click in to see the content to know what it is, so I want to know how to make each web page show the full name. </p>


created: 2021-07-21T09:10:16-07:00
updated: 2021-07-21T16:34:10-07:00
title: Pureflix video not working
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429061;1429098;1429189;
creator: Rgems
content:
<p>Pureflix videos stopped working on Mozilla Firefox and on brave browsers.  It works fine in edge browser.  I put <a href="http://pureflix.com" rel="nofollow">pureflix.com</a> in the exceptions for cookies and popups in the firefox settings.  Pureflix help said they had no other help to give me and to take it to Firefox.  They said no other customers were have the same problem.  videos like youtube work fine in firefox and brave.  When I click on the watch it button, it goes to black screen and never plays. no error message.  the firefox toolbar is still at the top and working fine.  The blackscreen is in the content area.  Using windows defender for fire wall. using dell laptop inspirion 13. </p>


created: 2021-07-21T08:55:34-07:00
updated: 2021-07-21T08:55:34-07:00
title: No puedo cerrar sesión en dispositivos que ya no uso
tags: desktop;sync;windows-10;firefox-900;firefox-9001;
product: firefox
topic: sync
locale: en-US
creator: cktv
content:
<p>Aunque en los ajustes hago clic en cerrar sesión en los dispositivos que no uso, no cierra sesión. </p>


created: 2021-07-21T08:55:24-07:00
updated: 2021-07-21T13:22:26-07:00
title: Some web pages not displaying properly after July 19, 2021 update
tags: desktop;fix-problems;windows-8;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429062;1429072;1429080;1429148;
creator: mellodron
content:
<p>Since my firefox browser updated yesterday with the July 19, 2021 update, some web pages are not displaying properly.  For example, I use Yahoo mail, and when I click on an email, most of the content is not showing, including the sender's message.  Other frequently used websites are similarly affected. </p><p>This same problem occurred after another recent firefox update, and it was eventually fixed when I "checked for updates". </p><p>I'm hoping this bug is widespread enough that the Mozilla team will be providing a further update that fixes this. </p><p>Meanwhile, if anyone has an idea, I'll listen! </p>


created: 2021-07-21T08:51:47-07:00
updated: 2021-07-21T13:08:19-07:00
title: Can't get policies.json working on Kubuntu 20.0.04
tags: linux;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1429082;1429091;1429103;1429107;1429112;1429131;1429144;
creator: mdiehl
content:
<p>Hi all, </p><p>I'm trying to automatically configure Firefox using the policies.json file, but I don't seem to be able to get it to work. </p><p>I've created /usr/lib/firefox/distribution/policies.json with this content: { </p><pre> "policies": {    "Homepage": {      "URL": "<a href="https://www.google.com/" rel="nofollow">https://www.google.com/</a>",      "Locked": false,      "StartPage": "homepage"    }  } </pre> <p>} </p><p>The file and directory permissions allow for read by everyone. </p><p>However, when I restart Firefox, I don't get google as my homepage. </p><p>What else can I check? </p><p>TIA, </p><p>Mike. </p>


created: 2021-07-21T08:47:21-07:00
updated: 2021-07-21T09:45:34-07:00
title: "Add Bookmark" option gone
tags: desktop;bookmarks;windows-10;firefox-900;firefox-9001;
product: firefox
topic: bookmarks
locale: en-US
answers: 1429052;1429058;
creator: rakljk
content:
<p>I used to have the option in the Bookmarks drop down menu to "Add Bookmark".  That option is no longer there. Any ideas on how to get that option back into the drop down menu? </p><p>Respectfully </p>


created: 2021-07-21T08:44:09-07:00
updated: 2021-07-21T15:51:24-07:00
title: What Happened to My Web Developer Tools?
tags: mac-os;desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429055;1429076;1429096;1429099;1429164;1429169;1429171;1429172;1429183;
creator: JeffGates
content:
<p>Upgraded to Firefox 90.01 this morning. Went to my Web Developer Tools and there's nothing there! How do I get them back? </p>


created: 2021-07-21T08:15:51-07:00
updated: 2021-07-21T08:26:16-07:00
title: Videos and images are Hidden in some webpages
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429046;
creator: ocdevrim
content:
<p>Hello,  </p><p>Im having a difficulty regarding viewing videos and images at some websites. Both kind of contents do appear for half a second when i load the page but then all of a sudden content disappears.  </p><p>Anyone has/had such issue or anyone have a fix for it? </p><p>Thanks in advance. </p>


created: 2021-07-21T07:58:28-07:00
updated: 2021-07-21T09:34:02-07:00
title: Page content not loading with latest update
tags: mac-os;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429066;
creator: thirdy
content:
<p>Hey All, </p><p>With the latest update of Firefox, some pages are loading but not showing contents after finishing the loading process. The result is an empty page showing the background color of the page itself. </p><p>Example page: <a href="https://safelaunch.io/safe-allocation" rel="nofollow">https://safelaunch.io/safe-allocation</a> </p><p>I am using the latest version of Firefox (90.0.1) on a Mac with macOS Big Sur 11.4. </p><p>I am facing the same issue with my iPhone!! </p><p>Using Chrome on my MacBook does not cause any issues (Safari has the same problem!). </p><p>Thanks for your support! </p><p>Cheers, Patrick </p>


created: 2021-07-21T07:41:48-07:00
updated: 2021-07-21T09:41:07-07:00
title: Page Options Missing - Want to save page as App
tags: desktop;customize;windows-10;firefox-890;firefox-8902;
product: firefox
topic: customize
locale: en-US
answers: 1429048;1429071;
creator: cademichaels
content:
<p>Chrome and Edge have a feature to save a website as an app so the toolbar isn't there.  Firefox shows having this option says to click on 3 dots in toolbar.  I do not see 3 dots.  Please advise </p>


created: 2021-07-21T07:40:09-07:00
updated: 2021-07-21T07:40:09-07:00
title: Export Certicates
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: rodriguezbjulian
content:
<p>I am having problems to export a certificate in Firefox 64.0.2. I can see the certificates but while trying to back them up, i am able to select file location, give a name and after that it generates a white rectangle but does not do anything and the certificate is not backed up.  I know there are newer versions, but I need to secure that the certificates will not be gone. Any idea how to make it work? </p>


created: 2021-07-21T07:14:41-07:00
updated: 2021-07-21T07:14:41-07:00
title: Fonts
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
creator: funk1242
content:
<p>Hi never used a forum before but feel as if i have no choice since i updated to 90.0 i can no longer use custom fonts it just defaults to the original font which i hate has anybody else had this problem if i switch to troubleshoot mode it seems to work  I know what you're thinking it must be down to an extension but I've tried disabling all extension and it still won't work  Any suggestions are very welcome Thanks K.......... </p>


created: 2021-07-21T06:56:33-07:00
updated: 2021-07-21T06:57:28-07:00
title: Firefox 60.9.0 ESR remaining after newer version silent install
tags: desktop;download-and-install_1;windows-10;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
answers: 1429031;
creator: m30guy
content:
<p>Attempting to patch a corporate template (reason why the version is so old) and when using any later ESR installer with the -ms parameters the old version remains.  </p><p>The installer returns a 0 exit code when done through our scripting. However it never actually installs. </p><p>Being ESR there are no logs. </p><p>When you manually install everything goes fine. The scripting handles elevating permissions, we use the same functionality across the enterprise so we know this should not be the issue. </p><p>However, and this is the odd part, if we "inject" a new installer in our scripting it will install if done without any other actions. However, for production support we have many other third party app updates. </p><p>I was leaning towards app conflicts (maybe handle locks on required libs etc) but after much testing, there are no conflicts. </p><p>I am at a loss. Any thoughts? </p>


created: 2021-07-21T06:22:03-07:00
updated: 2021-07-21T06:22:03-07:00
title: Video calls don't work on Firefox
tags: mac-os;desktop;fix-problems;firefox-890;firefox-8902;
product: firefox
topic: fix-problems
locale: en-US
creator: Soom
content:
<p>Video calls do not work on Firefox. I tried on Facebook, Messenger and Google Meet - nothing works. On FB and Messenger it ends up with a black screen and "call failed" message. On Google meet I can connect to a call, but I cannot see or hear anybody and nobody can see or hear me. I tried Safe Mode and resetting Firefox - no results. On Chrome everything works. This issue was with Firefox for a long time, but since we conduct more of our life online in the recent year, it became really frustrating. Any fix for that? </p><p>I am on Mac OS High Sierra </p>


created: 2021-07-21T06:17:04-07:00
updated: 2021-07-21T09:34:08-07:00
title: Firefox won't allow info input.
tags: desktop;websites;windows-10;firefox-890;firefox-8902;
product: firefox
topic: websites
locale: en-US
answers: 1429067;
creator: flemingla
content:
<p>After filling out input boxes,(purchasing airline tickets) everything was done correctly but would not let me continue even though the continue button was highlighted. I switched to the Edge browser and everything worked fine. This has happened several times on different sites. </p>


created: 2021-07-21T06:02:56-07:00
updated: 2021-07-21T06:02:56-07:00
title: Navegador pesadíssimo, mais de 10 minutos para abrir um site. LENTO DEMAIS!
tags: desktop;fix-problems;windows-10;firefox-890;
product: firefox
topic: fix-problems
locale: pt-BR
creator: hugocarvalho.cs
content:
<p>Pronto, terceira vez que posto aqui! Nas duas primeiras segui as indicações das pessoas que me responderam, como fazia antes de postar em relação à tentar tornar o navegador mais leve, mais rápido...NUNCA ACONTECEU! Os desenvolvedores e programadores podem e devem ter o respeito...mas como que 8gb de RAM não conseguem fazer um navegador ser rápido ? Como eu configurar tudo conforme sou guiado POR AQUI, nunca deixou nada rápido? Cada dia mais difícil abrir um site, a maioria leva o tempo de 10 minutos. ESTAMOS EM 2021, COM TODA EVOLUÇÃO E DESENVOLVIMENTO DA TROCA DE DADOS, DA VELOCIDADE DE CONEXÃO...e eu sou obrigado a esperar 10 minutos ou mais para acessar um site de e-mail (GMAIL, YAHOO, exemplo) ? Não haverão respostas para esta merda de situação!!! É DE CAIR O CU DA BUNDA!!! </p>


created: 2021-07-21T05:58:26-07:00
updated: 2021-07-21T13:37:54-07:00
title: Bing opens whenever I start Firefox
tags: desktop;customize;windows-10;firefox-900;firefox-9001;
product: firefox
topic: customize
locale: en-US
answers: 1429065;1429157;
creator: davidlellwanger
content:
<p>I have my default setting as Firefox as browser and Google as my search engine. In the last few days, Bing always comes up when I open Firefox, but when I open a second tab, the page is Google as it should be. I think this started when I updated. I have checked the default browser setting in Windows 10, and the default search engine in Firefox, and they are both set properly. This is mostly an annoyance, but I would like to know how to change it back to the way I am used to. </p>


created: 2021-07-21T05:20:56-07:00
updated: 2021-07-21T09:32:40-07:00
title: Mozilla Crashing after Using Software
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1429064;
creator: owenj7920
content:
<p>My Mozilla is crashing by using certain software. I have checked and troubleshoot all the basic steps but still, my Mozilla is Crashing. Basically, it's happening when I am using the <a href="https://www.exactlly.com/blog/index.php/how-to-choose-the-best-erp-for-sme/" rel="nofollow">ERP for SME</a>. Lastly, I have checked and followed these below-mentioned steps  The cache of the websites on your system is helpful to reduce the loading time. But a mismatch in cache computing can cause cache miss and give rise to many problems. Besides, if the cache is corrupted, Firefox keeps crashing into Windows 10. </p><p>To fix the problem, you can delete the cache. </p><p>Step 1: Click the menu and choose Library &gt; History &gt; Clear Recent History. </p><p>Step 2: Set the range to Everything and choose all the checkboxes. Then, click Clear Now. </p><p>Additionally, you can clear the Firefox cache in File Explorer. </p><p>Step 1: Press Win + R, input C:\Users\User_Name\AppData\Local and click OK. User_Name should be replaced with your name. </p><p>Step 2: Locate the Mozilla folder and go to Firefox &gt; Profiles. </p><p>Step 3: Open the folder ending with .default-release and delete these four folders - cache2, jumpListCache, OfflineCache, startupCache. But nothing happened. So if anyone tell me then it will be highly helpful for me. </p>


created: 2021-07-21T04:38:55-07:00
updated: 2021-07-21T10:44:20-07:00
title: 'Other' bookmark drop down menu
tags: desktop;tips;windows-81;firefox-900;
product: firefox
topic: tips
locale: en-US
answers: 1429037;1429053;1429092;
creator: digbyquigly
content:
<p>All bookmarks working perfectly. Except today, my "Other" bookmark drop-down menu appeared on the right of the screen.  How do I get it back to the left side of the screen please?  It is not the sidebar, it is the drop down menu. </p>


created: 2021-07-21T04:07:29-07:00
updated: 2021-07-21T04:07:29-07:00
title: https://www.finnair.com/fi-fi, Chat-window not opening
tags: desktop;websites;windows-10;firefox-890;
product: firefox
topic: websites
locale: en-US
creator: chsf1
content:
<p>Hi, <a href="https://www.finnair.com/fi-fi" rel="nofollow">https://www.finnair.com/fi-fi</a>, Chat-window not opening with Firefox-browser. Browser-privacy setting is standard. Edge-Browser is opening, but the window in the display-corner not completely displayed. </p><p>Thank for support. </p>


created: 2021-07-21T03:52:15-07:00
updated: 2021-07-21T09:31:23-07:00
title: Simplify Page is available but isn't printing everything that shows in the Preview screen
tags: desktop;windows-10;firefox-900;bug1720621;
product: firefox
topic: other
locale: en-US
answers: 1429063;
creator: cyoungohio
content:
<p>I have the Simplify Page option set back up on my Print Preview screen and it appears to be working fine on the screen, but when I try to print the page it cuts a bunch off on the right and on the bottom of the page.  It doesn't appear to be a marginal issue.  I think it's something with the latest version 90.0.1 of Firefox that I recently downloaded. </p><p>Please don't do away with the Simplify Page option!  I use it ALL THE TIME! </p>


created: 2021-07-21T03:50:18-07:00
updated: 2021-07-21T10:04:55-07:00
title: Unable to log in to HSBC UK
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429069;1429079;
creator: rob.iszard
content:
<p>For the last 2 months, I get this response from HSBC UK when I try to log in. </p><p>"Bad Request </p><p>Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." </p><p>HSBC says that Firefox is not compatible and I should use Google Chrome etc. </p>


created: 2021-07-21T01:35:17-07:00
updated: 2021-07-21T01:35:17-07:00
title: Can't update Firefox to the latest version on Ubuntu via apt
tags: linux;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: AliN11
content:
<p>Hi. Previously I installed Firefox on Ubuntu with command `sudo apt install firefox`. I'm using Firefox 88.0 for Ubuntu. I want to update it to the latest version. When I try following commands: `sudo apt update` `sudo apt install firefox` </p><p>It says "firefox is already the newest version (88.0+build2-0ubuntu0.20.04.1)." But I know version 89 and 90 are released. </p><p>I attached "About Firefox" window. There is no update button. </p>


created: 2021-07-20T22:45:16-07:00
updated: 2021-07-20T22:45:16-07:00
title: Bookmarks Manager opens Library as a blank TaskBar icon
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: Sebastian42
content:
<p>This keeps happening in spite of trying many things including : malware scan and removal; repair of O/S file system and thorough uninstall of Firefox - including clearing the registry. </p>


created: 2021-07-20T21:42:48-07:00
updated: 2021-07-20T21:42:48-07:00
title: Error "415 Unsupported Media Type"
tags: mac-os;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: edoplane
content:
<p>Login mail-account failed. Error: </p><p>"Oops! An Error Occurred The server returned a "415 Unsupported Media Type". </p><p>Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused." </p><p>What does it mean? </p>


created: 2021-07-20T21:31:36-07:00
updated: 2021-07-20T23:11:26-07:00
title: Print Preview not printing what it is showing
tags: windows-7;desktop;printing;firefox-900;bug1720621;firefox-9001;
product: firefox
topic: other
locale: en-US
answers: 1428992;
creator: Amylogamy
content:
<p>Hi, Since  a couple of days ago the "Print Preview" feature is not working properly again. I think we had an  browser update. We had another one today and I was hoping the problem was going to be fixed but it was not. </p><p>I have the Print set to old (false) mode. I have used this mode for  years to print all of my documents and webpages. </p><p>This is what is happening. I do my print preview and adjust the scale number accordingly. The print preview shows, I adjust number of pages, preferences etc. then hit print. </p><p>The page that prints is not complete. Is missing the part of the right side and bottom. I have not changed any printer settings. I have also changed it back to the NEW(true) printer mode an the exact thing happens. It happens with both webpages and documents. I first realized what what going on when I printed my bank statement and it was missing the right side and bottom of each page. </p><p>THIS IS NOT PRINTER PROBLEM!!!!! Using the EGDE and Explorer browsers, the pages print perfectly so it has to be a Firefox problem. </p><p>Can you please help me solve this problem. I hate to have to use another browser just to print. I have enclosed pictures of what is happening. </p><p>Amy </p>


created: 2021-07-20T19:46:55-07:00
updated: 2021-07-20T21:10:53-07:00
title: Print Preview and Printing may omit info based on P/L layout &/or scale
tags: desktop;fix-problems;printing;firefox-900;bug1720621;firefox-9001;
product: firefox
topic: fix-problems
locale: en-US
answers: 1428979;
creator: grant.leclerc
content:
<p>Unable to print preview or print consistently in Firefox v90.0.1 (64 bit) on MacOS Catalina 10.15.7 with recent Firefox update.    This results in lost data when printing as sections/lines of text disappear when default used, fit to page used, scale used, etc.... in preview... then mirrored (not printed) on printer/paper.  Can't trust print layout at this point... causes finnicking with print settings to show data on preview, never sure if it will print this way... need reliable PRINT PREVIEW &amp; PRINT functions... please correct </p>


created: 2021-07-20T19:11:56-07:00
updated: 2021-07-20T20:21:09-07:00
title: Browser Page
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1428970;
creator: pesan
content:
<p>Microsoft did a download last night and my Firefox page has disappeared and replaced with Microsoft Bing which I cannot seem to delete. Help please. Peter. </p>


created: 2021-07-20T18:31:28-07:00
updated: 2021-07-20T19:45:00-07:00
title: Cannot export logins and passwords in Firefox 72.0.2
tags: linux;desktop;privacy-and-security_1;firefox-720;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1428966;
creator: onenoiam
content:
<p>According to various help articles, I should be able to export my logins and passwords using the Settings- logins and passwords and then click on the three dots in the upper right.  That should display a menu with an option to export.  In my case, when I click on the three dots I get only these options:  Preferences, Help, Lockwise for Android, Lockwise for iPhone/iPad.  There is no option to export anywhere on the page.  How can I backup and logins so that I can load them on my new computer?  As above, Firefox version is 72.0.2  and I am using Linux Mint 19.3. </p>


created: 2021-07-20T17:56:13-07:00
updated: 2021-07-20T21:09:12-07:00
title: Como actualizar o desinstalar plugin Google Widevine en Linux
tags: linux;desktop;download-and-install_1;firefox-900;
product: firefox
topic: download-and-install
locale: es
answers: 1428978;
creator: Cixert
content:
<p>Utilizo Firefox en Porteus32 portable solo para visualizar contenido DRM. Tengo la versión de Firefox para Linux ejecutada como portable. Es decir, descargo el fichero original.TAR, lo decomprimo y ejecuto Firefox. Estaba utilizando la versión de Firefox 83 pero ha dejado de funcionar DRM y parece que no actualiza (4.10.1582.2) He leído que hay que actualizar Firefox para que se actualice DRM, así que he borrado la carpeta decomprimida de Firefox y he descomprimido la versión 90.0.1 de Firefox. Me ha sorprendido que se haya conservado la configuración de Firefox. Ahora el problema es que se ha conservado la versión antigua de Google Widevine 4.10.1582.2 y no se actualiza automáticamente. ¿cómo la desinstalo para que se instale una versión actualizada? Gracias </p>


created: 2021-07-20T17:15:24-07:00
updated: 2021-07-20T18:18:51-07:00
title: Will not load Gmail
tags: desktop;websites;windows-10;firefox-890;
product: firefox
topic: websites
locale: en-US
answers: 1428947;1428953;
creator: themeangel
content:
<p>I would like to know why firefox will not load Gmail. Ive tried several times over different days and it will not load. I am wondering why? </p>


created: 2021-07-22T16:48:55-07:00
updated: 2021-07-22T16:48:55-07:00
title: Bookmark list appearance
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: ki6bwo
content:
<p>Is there any way to get the bookmark list un-double spaced. This is horrible and makes my Bookmark list twice as long as it use to be. </p>


created: 2021-07-22T15:01:29-07:00
updated: 2021-07-22T15:41:11-07:00
title: Firefox won't accept primary password
tags: desktop;privacy-and-security_1;windows-10;firefox-900;firefox-9002;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429460;
creator: sandra3048
content:
<p>Tried to open my email &lt;<a href="http://myxfinity.com" rel="nofollow">myxfinity.com</a>&gt;. After installing Password Robo___ (can't remember name of extension); told to create "Primary Password." Followed instructions, created easily remembered phrase + symbol &amp; registered.  Now when I try to edit old myxifinity login, asked for Primary Password. Entered what I just created, &amp; won't accept it. "Please enter Primary Password." Now can't access email, which worked just fine before activating Password Robo(whatever). PC dead for a week, repaired yesterday, just accessed successfully this AM, one biz turned down THREE credit card charges. Android hacked into last week, Lively CS gave me wrong instructions to reboot in Safe Mode; ditto Googling "Restart Android in Safe Mode." Scammers put malware on my phone--can only run in Safe mode, in which no apps/no texts, no access to internet. PLEASE help!! TIA </p>


created: 2021-07-22T14:54:34-07:00
updated: 2021-07-22T15:44:44-07:00
title: Links and some letters are suddenly always underlined when they weren't before?
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1429451;1429454;1429466;
creator: belathemaemae
content:
<p>This happened a few minutes ago. I was on Twitter and suddenly all the links there were underlined. That happens on this website as well. I went on Firefox settings to uncheck "Underlined links" box, they are still underlined, and specifically in the Firefox settings website, random letters were underlined when they weren't before, they do not lead to any links though. The underlined links take me to the right location. This doesn't happen in other websites such as Tumblr or Youtube for some reason.  </p><p>I thought it could be a malware, this happened right after I downloaded an app called Rave to my PC. However I searched for info on the app and if it's malicious and I've only heard good things about it. Uninstalled it from my PC just in case and nothing changed. I searched for answers and saw people saying the link stuff could be an adware but the links take me to the right location, I ran Malwarebytes and it didn't detect anything, nor is anything called "Text Enhance" downloaded to my PC. Running another antivirus scan right now. </p><p>I have no idea what this could be. It's not giving me any serious problems, it's not showing me any suspicious links. It just looks unpleasant and annoying. No idea what this could be. Please help. Added a few example images. </p>


created: 2021-07-22T14:24:03-07:00
updated: 2021-07-22T14:55:45-07:00
title: why can't this "help" page answer a direct question?
tags: windows-7;desktop;privacy-and-security_1;firefox-900;firefox-9001;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429448;
creator: sercouwis2004
content:
<p>Ok so the original question was "What is Cloudflare? but apparently JUST LIKE GOOGLE you just ignore search terms and populate a bunch of so-called answers that have nothing whatsoever to do with the question! </p>


created: 2021-07-22T13:57:00-07:00
updated: 2021-07-22T15:36:02-07:00
title: Firefox 90.0 update problems
tags: linux;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429457;
creator: cahangirove
content:
<p>After the last update to version 90.0, I can't continue to use firefox browser. The problem is about opening google sites (youtube, gmail). Other websites seems to work normal, but I can't open youtube and gmail now (<a href="http://google.com" rel="nofollow">google.com</a> itself works heavily). When I type url and click enter, it takes so much time to load, often not loading the site or partially load. Other browsers installed on the same system works normally with the "problematic" websites. I tried hard reload (ctrl+f5), cleaning all browser data, and uninstalling and reinstalling. None of the mentioned actions helped. Please help me to identify and solve the issue. </p>


created: 2021-07-22T13:38:28-07:00
updated: 2021-07-22T13:49:55-07:00
title: Skipping to first non-search suggestion?
tags: desktop;tips;windows-10;firefox-890;
product: firefox
topic: tips
locale: en-US
answers: 1429436;
creator: spma2
content:
<p>Possibly a question that has been asked before or could be extracted from the shortcuts page, but wording of the problem probably varies quite a bit. </p><p>In the address bar, when I want to go in one click to the first result that is not a search suggestion, is there a way to accomplish that (instead of arrow down for x amount of times)? A subpar alternative would then be to disable search suggestions of course. </p>


created: 2021-07-22T13:22:53-07:00
updated: 2021-07-22T15:53:05-07:00
title: Crash at sturtup even in safe-mode
tags: windows-7;desktop;beta;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429461;1429462;1429463;1429470;
creator: Wodensday
content:
<p>Firefox crashes at startup even in safe mode. I think there was firefox update after first crash and it did not start after that. Developers version works fine. </p><p><br> Latest reports: </p><p><a href="https://crash-stats.mozilla.org/report/index/a52eaf96-db47-4308-be5a-e7bc60210722" rel="nofollow">https://crash-stats.mozilla.org/report/index/a52eaf96-db47-4308-be5a-e7bc60210722</a> <a href="https://crash-stats.mozilla.org/report/index/72b10ba5-f8d8-4de9-a162-04c3a0210722" rel="nofollow">https://crash-stats.mozilla.org/report/index/72b10ba5-f8d8-4de9-a162-04c3a0210722</a> <a href="https://crash-stats.mozilla.org/report/index/432e5478-e1ec-4be7-a198-4c1de0210722" rel="nofollow">https://crash-stats.mozilla.org/report/index/432e5478-e1ec-4be7-a198-4c1de0210722</a> <a href="https://crash-stats.mozilla.org/report/index/0519137b-eb3e-4521-83a9-35b8a0210722" rel="nofollow">https://crash-stats.mozilla.org/report/index/0519137b-eb3e-4521-83a9-35b8a0210722</a> </p>


created: 2021-07-22T13:00:49-07:00
updated: 2021-07-22T16:30:38-07:00
title: Video Speed Control Not Working Anymore
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429431;1429437;1429439;1429441;1429442;1429445;1429446;1429447;1429477;1429479;
creator: scriptorobscura
content:
<p>Hi, </p><p>I had been using this addon: [<a href="https://addons.mozilla.org/en-US/firefox/addon/video-speed-control/|https://addons.mozilla.org/en-US/firefox/addon/video-speed-control/" rel="nofollow">https://addons.mozilla.org/en-US/fire.../video-speed-control/</a>] and I had no problems with it, until today when I went to increase the speed of a video I was watching, and it wouldn't work no matter what. Clicking to increase the video speed doesn't make the video go faster, as it should. </p><p>I uninstalled it and installed many other video speed controller addons, one by one, but none of them work at all either! </p><p>The video speed control had been working perfectly well up until now, and I hadn't modified any settings or anything else, that might cause it to stop working. </p><p>So how can I get this video speed control addon: [<a href="https://addons.mozilla.org/en-US/firefox/addon/video-speed-control/" rel="nofollow">|https://addons.mozilla.org/en-US/firefox/addon/video-speed-control/</a>] to work for me again? Help! I don't want to switch web browsers. </p><p>Thank you very much for your time and help, I really appreciate it! </p>


created: 2021-07-22T12:01:29-07:00
updated: 2021-07-22T12:46:16-07:00
title: Duo Authentication
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429424;
creator: alexobue
content:
<p>Hi everyone.  </p><p>Thanks in advance for your help, and apologies if this question was covered elsewhere.  </p><p>My graduate school uses Duo for authentication. When I log into the intranet on my laptop, I'm prompted to send a "push" notification to my phone. There's the option to "remember this device for 30 days", referring in this case to my laptop. But even when I check the box, I'm asked again to authenticate via phone each time I use the intranet on my laptop, seemingly despite having sought to "remember this device" previously. This is inconvenient, as I'm frequently without my phone.  </p><p>How can I get the "remember" feature to take effect?  </p><p>Again, thanks for your help -- and apologies for any indelicacies in my attempted description of the situation. </p>


created: 2021-07-22T11:49:20-07:00
updated: 2021-07-22T11:49:20-07:00
title: Закладки
tags: desktop;tabs;windows-10;firefox-900;
product: firefox
topic: tabs
locale: en-US
creator: echesnokov
content:
<p>Хотелось бы увидеть закладку слева в списке всех закладок! Это помогло бы быстро передвигаться - крайняя левая (типа "0" или "-1" Крайняя правая есть - ЕСТЬ, ОК! НО! до крайней левой добраться (если их МНОГО!) - проблема ;( </p><p>С уважением к Вашему труду, Евгений </p>


created: 2021-07-22T11:21:12-07:00
updated: 2021-07-22T13:03:50-07:00
title: Facebook screen all white
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429404;1429414;1429415;1429428;
creator: deanrott
content:
<p>When I try to log into Facebook the whole screen is white with the text all over to the left side.  Has anyone had this and how do I fix it?  Oh, it does the same if I try any other web browser also. </p><p>Thanks, </p>


created: 2021-07-22T11:04:26-07:00
updated: 2021-07-22T11:50:09-07:00
title: Wonderful updated Firefox refuses to load my Yahoo home page
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429413;
creator: caribsailor
content:
<p>I have been using Firefox for as long as I can remember, and I have always used Yahoo as my home page. The newly updated Firefox refuses to load <a href="http://my.yahoo.com" rel="nofollow">my.yahoo.com</a>. Yes,  I went to settings and checked to make sure the Yahoo URL is listed. I can even type the URL in a new tab and it refuses to load. Look like I will have to switch to Edge after all. It is working fine. </p>


created: 2021-07-22T10:23:46-07:00
updated: 2021-07-22T10:51:39-07:00
title: Downloada for windows 7
tags: windows-7;desktop;download-and-install_1;firefox-890;firefox-8902;
product: firefox
topic: download-and-install
locale: en-US
creator: sfavaro
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1344681" rel="nofollow">/questions/1344681</a>]</i><br> Download for win7 </p>


created: 2021-07-22T10:15:06-07:00
updated: 2021-07-22T12:39:52-07:00
title: Country redirect for different websites.
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429411;1429421;1429422;
creator: clintflax
content:
<p>Hi,  I am an Australian living in South Korea.  For certain websites (like Netflix help) from Google I click on the link <a href="https://help.netflix.com" rel="nofollow">https://help.netflix.com</a> but it redirects me to <a href="https://help.netflix.com/ko/node/13245" rel="nofollow">https://help.netflix.com/ko/node/13245</a> which is all in Korean.  </p><p>I would like to go to an English page, as my Korean is limited. </p><p>My Firefox language settings are English.  My Google search settings are Australia (instead of current region). </p><p>My Google home page is fine so I don't need the <a href="http://www.google.com/ncr" rel="nofollow">www.google.com/ncr</a> </p><p>Please help. Thanks, Clint. </p>


created: 2021-07-22T10:11:09-07:00
updated: 2021-07-22T10:15:39-07:00
title: how to restore bookmarks
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1429379;
creator: zix2
content:
<p>I lost all my bookmarks, with previous version it was enough just to enter log in info and bookmarks where there. How to do it now </p>


created: 2021-07-22T09:58:01-07:00
updated: 2021-07-22T10:30:31-07:00
title: Uncontrolled zooming
tags: mac-os;desktop;other;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
answers: 1429387;
creator: modelapic
content:
<p>Using Firefox on a iMac, and the display randomly zooms in when the only input is moving the wireless mouse to the right slightly.  I have found no way to return to the normal display without closing out of the Firefox browser, and re-opening.  Zoom may be nice for somebody, but never when their is no apparent means to return to the normal display after it was inadvertently triggered for some unknown reason.  This is annoying enough to consider utilizing a different browser...... </p>


created: 2021-07-22T09:48:41-07:00
updated: 2021-07-22T10:10:01-07:00
title: disable devtools
tags: linux;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429376;
creator: bluestorm1724
content:
<p>Hi, i want to disable Web Developer Tools, Page Source, etc.. whole More Tools if possible or enable primary password protection on More Tools and about:config </p>


created: 2021-07-22T08:43:12-07:00
updated: 2021-07-22T09:23:43-07:00
title: printing issue
tags: desktop;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1429364;
creator: jalves2
content:
<p>we are trying to print a form from a govt web-sight and it will not print correctly. missing information. From an older computer that has not been updated it works but from new computer with updates it prints partial information. Can you help please </p>


created: 2021-07-22T08:26:40-07:00
updated: 2021-07-22T08:35:03-07:00
title: Bookmarks were wiped out when I refreshed Firefox
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1429351;
creator: cgrossmann
content:
<p>I was having some trouble with Firefox and decided to uninstall and reinstall it.  I selected it in MS Control Panel and clicked on uninstall.  A Firefox window popped up and suggested that I try refreshing it instead.  I selected that.  The result was that a "Welcome to Firefox" webpage opened.  Clicking on its link for Bookmarks showed that "Recent Bookmarks" and "Library" were both empty. How can I retrieve my Bookmarks? </p>


created: 2021-07-22T08:25:04-07:00
updated: 2021-07-22T15:55:26-07:00
title: Extremely high CPU usage while playing video (youtube)
tags: linux;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429471;
creator: nerozero
content:
<p>Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly.  (same issue on other notebooks, so I have a strong feeling it is not a hardware/notebook related issue) Hardware: </p> <ul><li> CPU: i7-6500U </li><li> RAM: 8GB / DDR3  </li><li> Video: Intel HD graphics </li><li> Memory usage never runs above 60% </li></ul> <p>OS: doesn't matter, experiencing same issue on windows 7/10 and linux. </p><p>to compare, same video 1080p/60Hz played with: </p> <ul><li> brave/chromium ~30..35% cpu </li><li> mpv playing same video directly from youtube ~ 19..25% cpu </li><li> Firefox - constantly freezing, youtube autmatically switching from 1080p to 720p, then to 480p, playing 480p @ 60..90% cpu usage </li></ul> <p>I have tried everything from this forum and from others - nothing helped. </p><p>And finally, last nail in a coffin - even my very old notebook Core2duo with 2GB ram playing 720p videos with brave browser without issues while firefox struggling to play 480p, constantly freezing and making notebook fan run like crazy. </p><p>Firefox is literally forcing me to use other browser. </p>


created: 2021-07-22T08:15:12-07:00
updated: 2021-07-22T08:59:31-07:00
title: Mozilla Support Password
tags: mac-os;desktop;privacy-and-security_1;firefox-890;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429344;1429346;1429359;
creator: wonderiff_09
content:
<p>I'm trying to figure out how to change my mozilla support password. There's no option for it in the profile settings. </p>


created: 2021-07-22T08:08:55-07:00
updated: 2021-07-22T08:27:44-07:00
tags: mac-os;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429349;
creator: steffi.azamir
title:
Patreon doesn't load and only shows a blank screen on Firefox on Mac, also problems with Twitch and Netflix

content:
<p>I'm on a brand-new macbook pro with M1 chip and have had trouble with firefox since day 1.  </p><p>Many websites point-blank don't work. the crown currently is taken by patreon, which only shows me a white/blank screen after auto-loggin. I could access the site when I was not yet logged in, but every since I logged into my account: blank page. and it's not like I can log out on a blank screen. also, since patreon needs you to be logged into to access the content... </p><p>other annoying things: Netflix sends me an error message after loading, so I can't watch anything on firefox. It worked fine for like 1 day after I got the new macbook, then it stopped and I had to switch to safari to watch anything. </p><p>on Twitch, I can view, but the message input for the chat is just gone, the chat is there, I just don't have any way to type anything myself, though I am logged in and everything. again, switching to safari, it's back and I can interact in chat just fine.  </p><p>I have firefox version 90.0.2 running. Mac OS Big Sur 11.4 is the operating system. </p>


created: 2021-07-22T08:02:53-07:00
updated: 2021-07-22T15:57:37-07:00
title: can't logout old accounts
tags: linux;desktop;sync;escalate;syncerr;firefoxaccountlogin;firefox-890;
product: firefox
topic: sync
locale: en-US
answers: 1429473;
creator: tsft1
content:
<p>I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix? </p>


created: 2021-07-22T07:58:45-07:00
updated: 2021-07-22T08:46:56-07:00
title: How to make FF findbar automatically search selected text?
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1429352;1429356;
creator: he.jia.phy
content:
<p>Hi FF experts, </p><p>On my old windows laptop, I remember that if I select something and press ctrl+F, it will automatically look for what I have selected. Now I get a new macbook, I find that this feature disappears: command+F will ignore my selected content and just start with my last search. Is this the expected behavior for Mac FF? Can I make it also automatically search my selected text? </p><p>FYI, I'm using the latest FF 90.0.2 on both laptops. Thanks! </p>


created: 2021-07-22T07:27:42-07:00
updated: 2021-07-22T07:57:44-07:00
title: Launch Firefox with resized window (1024*768) using userchrome or by config file.
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1429337;
creator: yash292k11
content:
<p>Launch Firefox with resized window (1024*768) using userchrome or by config file.  </p><p>I want it to be hardcoded and re-bundled. So it sets the size as default after installation. </p>


created: 2021-07-22T07:21:34-07:00
updated: 2021-07-22T08:32:48-07:00
title: Curser mover by itself & changes the size of things.
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429350;
creator: julie.floerke
content:
<p>Please let me know how to get rid of the problem of the curser moving by itself &amp; changing things. </p>


created: 2021-07-22T06:51:26-07:00
updated: 2021-07-22T15:59:12-07:00
title: Facebook will not open from Firefox Desktop
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429320;1429474;
creator: ksatter01
content:
<p>Firefox will not open Facebook from my Desktop PC.  It opens from my Android devices just fine.  I have NO Add-ons enabled.  I cleared cookies, cleared cache, and uninstalled/reinstalled Firefox  all to no avail.  Help! </p>


created: 2021-07-22T06:45:33-07:00
updated: 2021-07-22T16:01:59-07:00
title: Checklist Investor
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429475;
creator: robejohg
content:
<p>I cannot seem to get Checklist Investor to believe I am connected to the web. Have sent an e-mail to the company but thought I would ask here as well. </p><p>Thanks </p>


created: 2021-07-22T06:16:40-07:00
updated: 2021-07-22T16:02:44-07:00
title: Doxy.me not working on Firefox
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429476;
creator: leeskyeagle
content:
<p>Firefox will not work with <a href="http://Doxy.me" rel="nofollow">Doxy.me</a>, the video service that you use for talking with a doctor, also some video do not work. I have to use Chrome for <a href="http://Doxy.me" rel="nofollow">Doxy.me</a>. </p>


created: 2021-07-22T06:07:22-07:00
updated: 2021-07-22T09:39:32-07:00
title: FF won't run
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429369;
creator: cathc
content:
<p>hi, </p><p>I get this error message when  try to open Firefox "Your Firefox profile cannot be loaded. It may be missing or inaccessible" When I try to create a new profile I get "An unexpected error has prevented your changes from being saved" I have deleted the profiles.ini file I have reinstalled Firefox several times. I can't refresh Firefox because it won't open. If I try to start it while pressing the Alt key I still get the error message above. I'm running Windows 8.1 I have had to download chrome to post on here. I just want my Firefox back! </p>


created: 2021-07-22T06:07:12-07:00
updated: 2021-07-22T08:09:07-07:00
title: Firefox Sandbox.....
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429339;
creator: holy7161
content:
<p>So,Ii have been using chrome since i was born, and i <strong>have decided of shifting from chrome to firfox as now privicy is my concern</strong>, <strong>people are not recomending to do it, they say, firefox dosent have and a thing or a feature known as sandbox, accoring to them, as firefox dosent have any sandbox, i came around a malware site, it can even affect at the os level, people say sandbox is not avalibe on both android and windows devices, </strong> </p><p><em>so i want to know the really from the community, whats the truth??  </em> <em></em> </p>


created: 2021-07-22T06:06:38-07:00
updated: 2021-07-22T08:12:53-07:00
title: Firefox 89.0.2 (64-bit) - Page info does not show "Page Size" at all.
tags: desktop;fix-problems;windows-10;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429340;
creator: navonooo
content:
<p>I've googled on how to see page size, and according to Mozilla support, need to get to page info by clicking on CTRL + I and then you'll see, under "General" tab: "Page Size" in KB.  </p><p>Problem starts when "Page Size" isn't shown at all (it doesn't exists.. not empty or anything). Why? and how can I see it?. </p><p>Attached screenshot of what I see. </p><p>Thank you. </p>


created: 2021-07-22T04:58:58-07:00
updated: 2021-07-22T12:23:05-07:00
title: on home page a icon listed as "xcazp3" it will not dismiss, what is it?
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9001;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429303;1429360;1429394;1429397;1429410;1429416;1429418;
creator: surf1mo
content:
<p>on home page a icon listed as "xcazp3". It won't dismiss and google doesn't know what it is and I can't get it off my home page.  Try to open it and it shows 404 error.  What is it? </p>


created: 2021-07-22T04:24:09-07:00
updated: 2021-07-22T04:24:09-07:00
title: In Search of Lost Browser Data
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: thorwebster
content:
<p>Good Morning,  </p><p>I accidentally deleted my browsing history on Firefox for "all time". One of the pages I used to access an office email address on Outlook to which I have forgotten the passcode. I turned off the computer and turned it back on unfortunately. I am wondering if there is another way to find past browsing history?  </p><p>Thank you. </p><p>Thor </p>


created: 2021-07-22T04:02:23-07:00
updated: 2021-07-22T04:48:03-07:00
title: firefox deleted cookies, how do i restore them?
tags: desktop;cookies;windows-10;firefox-900;
product: firefox
topic: cookies
locale: en-US
answers: 1429299;
creator: lavrovadarina1
content:
<p>i lost my google account because firefox deleted my cookies, and i cant find the right folder to find my deleted cookies, what do i do? </p>


created: 2021-07-22T04:00:02-07:00
updated: 2021-07-22T04:00:02-07:00
tags: linux;desktop;websites;beta;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: cocoonkid
title:
Very different behaviour between chrome,brave & firefox,firefoxdevedition with javascript and button.

content:
<p>Hello, I found very different behaviour today between chrome,brave &amp; firefox,firefoxdevedition with javascript and button. </p><p>As visible on the screenshots the button is created with its attributes GET and target profile.html  via jinja2 templating.  </p><p>But in addition, via javascript, I added a function to post the selected tables to a route called SaveToDatabase. </p><p><br> In chrome the js part gets executed and profile.html is loaded, but in firefox based browsers ONLY the js POST  is executed and nothing else happens. </p><p>What could the problem here be? </p><p><br> Best regards and thank you in advance. </p>


created: 2021-07-22T03:46:05-07:00
updated: 2021-07-22T09:54:37-07:00
title: Tisk po aktualizaci firefoxu
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: cs
answers: 1429371;
creator: mo.prodejna
content:
<p>Dobrý den po nové aktualizaci, se mi ve firefoxu netiskne část stránky. Poradíte mi prosím co s tím značně mi to stěžuje práci. Děkuji Eliška </p>


created: 2021-07-22T03:12:14-07:00
updated: 2021-07-22T07:26:25-07:00
title: Non c'è un modo per spostarsi in alto cliccando direttamente sulla linguetta della finestra?
tags: desktop;tabs;windows-10;firefox-900;
product: firefox
topic: tabs
locale: it
answers: 1429306;1429311;
creator: alberto.sossi
content:
<p>Non c'è un modo per spostarsi in alto cliccando direttamente sulla linguetta della finestra? Come fa ad esempio il browser di Yandex... </p>


created: 2021-07-22T02:57:16-07:00
updated: 2021-07-22T02:57:16-07:00
title: Non compatibilité décryptage de documents à télécharger
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: sylcemar
content:
<p>Bonjour, </p><p>Sur le site Doctolib, je ne peux pas télécharger mes documents médicaux qui sont cryptés. Le site précise dans une fenêtre d'anomalie : </p><p>"Votre navigateur Internet n'est pas compatible avec le décryptage de documents. Veuillez vous reconnecter avec Google Chrome". </p><p>Merci de l'aide que vous pourrez m'apporter. </p><p>Cordialement </p><p>Alain </p>


created: 2021-07-22T02:56:09-07:00
updated: 2021-07-22T08:25:26-07:00
title: Mozilla Firefox - White screen on the game while it is loading.
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1429300;1429348;
creator: janusz1983jg
content:
<p>Hello, </p><p>I get a white screen while loading the game. I am currently using Mozilla Firefox 90.0.1, it is an up-to-date browser. For example, running Mozilla Firefox in safe mode solves this problem and the game starts up properly. </p><p>I've attached a screenshot of the Mozilla Firefox browser running, showing a white screen while loading the game. </p><p>Best regards, Jan Kochanowski </p>


created: 2021-07-22T01:44:39-07:00
updated: 2021-07-22T01:44:39-07:00
title: Contraseña Maestra
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: es
creator: charo_mgr
content:
<p>Ultimamente me pide varias veces la contraseña maestra. Lo normal, hasta ahora, es al inicio de ejecutar el Navegador. Si es para mi seguridad, perfecto, la escribo todas las veces que sean necesarias, pero no sé, si hay algun intento de hackeo. Gracias </p><p>Windows 10, en PC Uso la última version del Navegador </p>


created: 2021-07-22T01:22:40-07:00
updated: 2021-07-22T15:23:53-07:00
title: 411 Length Required
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9001;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429301;1429347;1429370;1429423;1429429;1429449;
creator: patrikas23
content:
<p>In some SSL enabled websites I see "411 Length Required" error. When I change browser everything works great. It seems, that only Firefox has this issue. Additional text showed in error page: </p><p><strong>Length Required</strong> A request of the requested method POST requires a valid Content-length. </p><p>How to fix this issue? Any ideas? </p>


created: 2021-07-22T01:00:02-07:00
updated: 2021-07-22T01:02:41-07:00
title: Autofill prevents forms working - at all! Firefox Developer 91.0b5 (64-bit)
tags: linux;desktop;beta;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429274;
creator: shinyblue
content:
<p>Since firefox updated this morning, I'm no longer able to log in to some sites using forms once auto fill is active. </p><p>I've created a new blank profile to test, and it's the same behaviour. </p><p>1. start blank profile 2. visit <a href="https://bandcamp.com/login" rel="nofollow">https://bandcamp.com/login</a> 3. enter a username and password (doesn't matter that it's not real) and hit Submit 4. tell Firefox to remember password. 5. clear the form and reload the login page. 6. try to allow firefox to auto fill the fields </p><p>There's a really weird mix of things that go on </p><p>- sometimes one of the fields is populated, more often they both go yellow, but blank. - double clicking in a field seems to momentarily reveal contents, but then it goes blank again. - typing in an apparently blank but yellow field seems to suddenly append characters to the auto-filled value. </p>


created: 2021-07-21T23:37:58-07:00
updated: 2021-07-21T23:37:58-07:00
title: DuckDuckGo A-F Rating Box isn't showing up
tags: desktop;customize;windows-10;firefox-900;firefox-9001;
product: firefox
topic: customize
locale: en-US
creator: MusicienElegant
content:
<p>When the DuckDuckGo Browser extension is added, it should show up in the top right of the browser with a website rating. When you click on this rating it will give you extra details, settings, and information. This is supposed to show up but it isn't for some reason and I don't know why. Any idea for what could cause this? I've tried rebooting the browser, uninstalling the add-on, then re-installing the add-on. </p>


created: 2021-07-21T23:36:41-07:00
updated: 2021-07-22T00:56:47-07:00
title: Firefox uses generic font instead th font that is used in websites
tags: desktop;websites;needsinfo;windows-10;firefox-900;firefox-9001;
product: firefox
topic: websites
locale: en-US
answers: 1429254;1429273;
creator: alfa8link
content:
<p>First of all excuse my English because it's not perfect. The problem came with the new version 90.0.1. There are some websites I visit every day, and after installing new version of FF I noticed that the fonts used in websites are different than it was before. Some websites are breaking apart and doesn't look like they did before, and like they look in other major browsers right now. </p><p>Examples: <a href="http://www.alterego.co.rs/_knjigovodstvo/aktuelno.html" rel="nofollow">http://www.alterego.co.rs/_knjigovodstvo/aktuelno.html</a> <a href="https://www.arrowheadpride.com/" rel="nofollow">https://www.arrowheadpride.com/</a> </p><p>I went to the <strong>Settings</strong> option and saw that my FF is set to show Times New Roman 16 as default font, but if I go to <strong>Advanced</strong> I can see that the checkbox on <strong>Allow pages to choose their own fonts, instead of your selections above option</strong> is <strong>ON</strong>. So websites should be shown not by default font, but the font used in websites. But if I turn that option OFF, than I can see websites like it should be, like it was before new version, and like it's shown in other major browsers. But it gives me wrong look (font) with some other websites, so it's not the permanent solution. I guess it's some kind of problem with new version of FF. </p><p>Note: Same thing happend a couple of weeks or months ago with one of previous FF versions, but that was fixed just day or two later with another new version. It looks like we have simmilar problem right now. </p><p>Thanx in advance for any help, and I hope somebody will fix that soon. I am lifelong user of FF browser because it's my favourite and the best, but that kind of problem can be pretty big for someone who is very often online and who is working in developing websites sometimes. </p><p>Thanx again Dragan </p>


created: 2021-07-21T23:20:57-07:00
updated: 2021-07-22T07:39:30-07:00
title: scale feature is not working correctly
tags: windows-7;desktop;other;needsinfo;firefox-900;firefox-9001;
product: firefox
topic: other
locale: en-US
answers: 1429247;1429248;1429322;
creator: vicky_ticky
content:
<p>Hey there ! i am working in hospital as Approval Coordinator using <a href="https://onlineservices.bupa.com.sa" rel="nofollow">https://onlineservices.bupa.com.sa</a>. Before sometimes Firefox was working 100% correctly, but after update , i cannot able to print the document correctly.  scale feature is not scaling document , moreover please include some ruler option under print preview screen, so that we can adjust the print. i have been using Firefox for more than 15 years. </p>


created: 2021-07-21T23:20:29-07:00
updated: 2021-07-21T23:20:29-07:00
title: Sync problem between Firefox iOS and Firefox Windows desktop
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: jeffdekleijn
content:
<p>I reinstalled my notebook and lost all my bookmarks in Firefox. The bookmarks are still present in my Firefox iOS app. Both my iOS and desktop browsers are logged in to the same account, but they do not sync. I tried to force it, still nothing.  The desktop does not show up in the connected devices, but when I try to pair I keep getting the message that I have used the system QR scanner and not the in-app scanner. But I used the in-app scanner next to the URL line. </p><p>Any suggestions about how to sync my iOS Firefox to my Windows desktop? </p><p>Jeff </p>


created: 2021-07-21T22:59:24-07:00
updated: 2021-07-22T09:32:14-07:00
title: Préférences système inefficace et Capture d'écran
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429368;
creator: jf18
content:
<p>J'ai deux problèmes avec mon Firefox sur Mac Big Sur. 1) La version anglaise m'est imposée. Lorsque je veux mettre le français en première ligne sur Préférences systèmes, la modification n'est pas enregistrée. 2) Il m'est demandé une Capture d'écran par un de mes correspondants. Impossible de trouver une ligne à cliquer dans le menu.  Je signale que j'ai aussi Safari et que tout va bien sur ce moteur. </p>


created: 2021-07-21T21:45:21-07:00
updated: 2021-07-21T23:43:02-07:00
title: Google maps intermittently becomes a black screen
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429253;
creator: woodswoman
content:
<p>Google maps works fine most of the time but sometimes the maps show only as a black screen. It's intermittent with no clear pattern. The archives show that others have posted about this problem but I'm not tech-savvy and don't understand the responses with suggested solutions. </p>


created: 2021-07-21T20:14:08-07:00
updated: 2021-07-21T23:41:12-07:00
title: firefox esr security is blocking zoho mail scripts
tags: desktop;fix-problems;firefox-520;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429240;1429251;
creator: kgbizniz
content:
<p>i need firefox to disable its security process which blocks scripts re zoho mail so that my mail box folders can load as normal. The script blocking has only commenced 2 days ago. </p>


created: 2021-07-21T20:00:00-07:00
updated: 2021-07-22T08:18:59-07:00
title: Suckered into update I don't want!
tags: windows-7;desktop;other;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1429242;1429249;1429309;1429315;1429336;1429342;
creator: Stumann666
content:
<p>Firefox has been putting that "update" thing in the right upper corner 10 times a day,knowing darn well that someday I'll click on the wrong button.  Well, sure enough, I clicked on the "update" instead of the other option and now I'm stuck with this new version that I just don't like.  I don't even know what the previous version I had was!  Does anyone know what was the last version before this major change?  I want it back! </p>


created: 2021-07-21T19:55:03-07:00
updated: 2021-07-21T23:45:54-07:00
title: Huge font size when printing emails and webpages
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1429228;1429234;1429235;1429236;1429241;1429244;1429250;1429255;
creator: thebollemonster
content:
<p>When printing emails and webpages in Firefox, the font is always huge. I mean HUGE (40pt??). </p><p>I have tried so many things (changing scale/print preview settings, troubleshooting from the Firefox menu, checking for software/driver updates, turning the printer/computer (Windows 10 laptop - new) off, checking printer settings in some weird config menu in Firefox, changing the default font size/zoom (this changes how I see it but not how it's printed) ARGH!!!!!)  </p><p>NOTHING WORKS. Where there is a forum or help tip, I've tried it. Where it has worked for others, it does not work for me. Chrome works fine. Printing to PDF works fine.  </p><p>Aha, you say, it must be my printer (HP smartank 450)! Well the nice folk at HP have spent hours trying to fix this and have no clue. I am about to give up on Firefox. Can anyone help?? </p>


created: 2021-07-21T19:04:41-07:00
updated: 2021-07-21T19:04:41-07:00
title: Facebook Creator Studio, Instagram, posting issue
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: brooke.bevan
content:
<p>Facebook creator studio turns white when I try to create a post in Instagram on Firefox. I have done everything under the moon to see if I can get it working and it does not. I double check Facebook creator studio works fine in other browsers. </p>


created: 2021-07-21T18:35:05-07:00
updated: 2021-07-22T07:39:55-07:00
title: Printing fouled-up with new update
tags: windows-7;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429205;1429323;
creator: d.gregory.galaxie
content:
<p>Latest update fouled up printing webpages.  Copy clipped in preview by a third of the screen width. </p>


created: 2021-07-21T17:44:04-07:00
updated: 2021-07-21T18:33:07-07:00
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429199;
creator: sgsharma94
title:
The page isn’t redirecting properly  Firefox has detected that the server is redirecting the request for this address in a way that will never complete.      This problem can sometimes be caused by disabling or refusing to accept cookies.

content:
<p>when i open my website on localhost its show The page isn’t redirecting properly </p><p>Firefox has detected that the server is redirecting the request for this address in a way that will never complete. </p><pre>   This problem can sometimes be caused by disabling or refusing to accept cookies. </pre> <p>and there is no option of preparence  option in three bar right side </p>


created: 2021-07-21T17:23:59-07:00
updated: 2021-07-22T11:41:19-07:00
title: Why doesn't Firefox have its own Search Engine?
tags: windows-7;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1429200;1429403;1429409;
creator: sercouwis2004
content:
<p>wow this is sad, Firefoxes Help pages are not any better than Googles. This means that no matter what i type it just gets ignored and a bunch of random junk with nothing whatsoever to do with my question comes up! I didn't leave google so i could still be stuck with their Search Engine, How the heck does that even make sense???????? </p>


created: 2021-07-23T16:43:25-07:00
updated: 2021-07-23T16:43:25-07:00
title: Comments on WaPo does not display
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: dineshjog
content:
<p>The comments section of the Washington Post does not display.  It just shows grey for the comment area.  When I place the cursor on the comments, it says "loading".  But it never loads.  The article itself displays properly. This happened after WaPo updated their website.  I have taken the following steps with no change: </p><p>- Cleared the cache. - Disabled/Remove Ad Blocker and UBlock. </p><p>Tried opening the pages in different browsers.  Same issue with Chrome, but works with Edge.  Appreciate any help. </p>


created: 2021-07-23T16:07:20-07:00
updated: 2021-07-23T16:07:20-07:00
title: receiving e-mails
tags: desktop;other;windows-81;firefox-890;
product: firefox
topic: other
locale: en-US
creator: PBAUER6.PB
content:
<p>One morning when I tried to get into my bank account I could not so I called the bank.  She walked me through some issues maybe with firewall and removing cookies that might help.  Also I had lost all emails and contacts and am no longer receiving mail.  My Gmail account is absolutely stopped and lost all data. </p>


created: 2021-07-23T16:03:00-07:00
updated: 2021-07-23T16:03:00-07:00
title: Foxtel
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: lawrence.carlton
content:
<p>Is there any way that I can get Firefox to open this site: <a href="https://watch.foxtel.com.au/app" rel="nofollow">https://watch.foxtel.com.au/app</a> </p>


created: 2021-07-23T16:01:37-07:00
updated: 2021-07-23T16:01:37-07:00
tags: desktop;tabs;windows-10;firefox-900;firefox-9002;
product: firefox
topic: tabs
locale: en-US
creator: melvinski2110
title:
When i click Middle-Click on my mouses scroll wheel it doesnt open the link i clicked it opens a fresh new tab

content:
<p>As the Title says if i click the Middle-Click on an link, it opens a freshly new tab instead of the link. I've tried changing things in the about:config but nothing helped. If anyone could please help me because its an habit. Btw i tested it in Chrome and in Chrome it works normally. </p>


created: 2021-07-23T15:56:13-07:00
updated: 2021-07-23T15:56:13-07:00
title: signed in
tags: desktop;sync;windows-10;firefox-890;
product: firefox
topic: sync
locale: en-US
creator: thespiankyle550086
content:
<p>If im signed into firefox on 1 computer, and reset my firefox password on a second computer am i automatically signed out of the 1 computer firefox account, or is there still a chance i can still have all my bookmarks!!!! </p>


created: 2021-07-23T15:39:29-07:00
updated: 2021-07-23T15:39:29-07:00
title: Flickering Ui`s on twitch\youtube
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: Fangorian
content:
<p>Hi there. When watching twitch or youtube on one screen everything is just fine. I do have 2 monitors, and sometimes i watch 2 twitch streamers at the same time. or one with youtube and one with twitch. Everything have been working just fine, but for maybe 2 weeks ago, the UI or stuff around the video\stream im watching is flickering. This only happens when watching 2 videos at same time. It flickers on both. The video itself is just fine, but everything around is flickering, like chat on twitch, or the recommended videos on the rightside of youtube video window. Turning Safe mode on and it stops. uninstalling all addons, and the problem is still there. And still work fine in Safe mode. Havent done any changes anywhere with firefox, and only use 2 addons. And if im watching 2 videos and scrolls down and up on one of the screens, it flickers even more. Hardware Acc is off. </p>


created: 2021-07-23T15:28:50-07:00
updated: 2021-07-23T15:28:50-07:00
title: Diiferentiate three top bars of window
tags: mac-os;desktop;customize;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: michaelskarl
content:
<p>How can I differentiate the top three bars of the browser window. If they are all light gray and I have two or three windows open, it is easy to click the wrong area. </p>


created: 2021-07-23T15:22:13-07:00
updated: 2021-07-23T15:22:13-07:00
title: Recovery key
tags: desktop;sync;windows-10;firefox-890;
product: firefox
topic: sync
locale: en-US
creator: thespiankyle550086
content:
<p>I have a firefox recovery key that i made on my desktop computer which is now not accessible. So I turned on my laptop but i forgot my firefox password that i made on the desktop i however did have my recovery key that i created when i was signed into firefox on the desktop, so i clicked reset password it sent me a reset password link to my email but it did not ask me for the recovery key, when you create a recovery key does that key only work on the firefox your signed in on that computer only?  </p><p>Like can my recovery key only work on one device signed into firefox and no other? no other computer will the recovery key work? </p>


created: 2021-07-23T15:03:19-07:00
updated: 2021-07-23T15:03:19-07:00
title: Bookmarks window is not resizeable
tags: linux;desktop;bookmarks;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: chrisfxwolf
content:
<p>Hi, This is from loooong time a very seriously problem of Firefox. When you are trying bookmarking link,  the window doesn't give a possibility to resize. It is a very useful. Can Firefox team sorting this malfunction, please? </p><p>My system Linux, Manjaro. </p><p><br> Thank you. </p>


created: 2021-07-23T14:32:08-07:00
updated: 2021-07-23T14:32:08-07:00
title: Nova atualização do Firefox
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: pt-BR
creator: scarpellini3336
content:
<p>Na pagina inicial após a ultima atualização, os meus sites mais usados deixaram de ter seus ícones próprios para serem letras coloridas, as primeiras letras do nome do site. Por exemplo: Folha de Sao Paulo passou a ser um quadrado colorido com um F. Queria os icones originais. Muito obrigado JM </p>


created: 2021-07-23T14:22:58-07:00
updated: 2021-07-23T14:22:58-07:00
title: Firefox is constantly logging me out of my Google Accounts
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
creator: nolimitsmail1
content:
<p>I recently switched from Chrome to Firefox, expecting it to work as good as Chrome - but sadly, Firefox is constantly logging me out of my Google Acounts from Gmail, Youtube and so on(every 4-5 browser starts). I have already turned of the advanced protection for this sites, the general setting for advanced protection is set to "standard" and the history is set to remember. This is very annoying, please help me fix this issue :/ </p>


created: 2021-07-23T14:15:11-07:00
updated: 2021-07-23T14:35:49-07:00
title: can't keep Firefox settings on computer
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1429715;
creator: dabeyewardene
content:
<p>every time I close Firefox, I lose all my customizations and settings.  even after going thru sync etc.  It seems to recognize my computer as "new" every time and when I look at my sync'd devices, I can see my computer with its tabs from my prior session.   </p><p>how to I merge these devices or fix this problem?  this is becoming a huge waste of time for me as much as I like Firefox and what its trying to do </p>


created: 2021-07-23T13:55:40-07:00
updated: 2021-07-23T16:28:20-07:00
title: Firefox display font
tags: mac-os;desktop;other;firefox-820;
product: firefox
topic: other
locale: en-US
answers: 1429720;1429721;1429724;1429730;1429731;1429739;1429740;
creator: haustxtigre
content:
<p>I haven't been able to update Firefox (Mac, desktop) since version 82 because all updates use a font I can't read.  Websites are displayed correctly, but bookmarks, most Firefox preferences (including about:config), tab headings and search imputs are as shown in the screenshots. </p><p>Today I downloaded version 90 and it's still happening.  Please see the screenshots of the Firefox welcome screen, and the font selections in the preferences.  The version for the screenshots is a new, clean download using default settings, with no addons or bookmarks. </p><p>I don't know if the font is a real language or not. </p>


created: 2021-07-23T13:52:47-07:00
updated: 2021-07-23T13:52:47-07:00
title: Download de vídeo do Instagram
tags: windows-7;desktop;download-and-install_1;firefox-900;
product: firefox
topic: download-and-install
locale: pt-BR
creator: lsbritesmeister
content:
<p>Boa tarde. Apesar de ter instalado a extensão no Firefox, conforme vcs podem ver, quando vou fazer o download do vídeo do instagram para o computador dá erro e não consigo, me ajudem, por favor. Quero baixar o vídeo para assistir no computador. Meu Windows é o 7. Muito obrigada. </p>


created: 2021-07-23T13:11:24-07:00
updated: 2021-07-23T13:11:24-07:00
title: Firefox freezing with Yahoo News Articles
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: mikeb2115
content:
<p>For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to the article, the video and the text of the article won't load. After a few minutes there is a message saying "This page is slowing down Firefox. To speed up your browser, stop this page". All of the Yahoo news articles work fine when I bring them up in Chrome. How can this be fixed?? </p>


created: 2021-07-23T13:07:10-07:00
updated: 2021-07-23T13:07:10-07:00
title: Ctrl D not working to save all tabs suddenly
tags: desktop;tabs;windows-10;firefox-900;
product: firefox
topic: tabs
locale: en-US
creator: jefftech
content:
<p>I am not sure what happened and what changed, but after many years, I suddenly now cannot use the Ctrl D key to save all opened tabs. What happened?   I have checked some other online resources but nothing seems to work.   Ideas?   Help! Thanks! </p>


created: 2021-07-23T12:38:00-07:00
updated: 2021-07-23T12:38:00-07:00
title: logging in
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: Sonyy89
content:
<p>As of today I am unable to login to the Vudu website. Tired deleting all the cookie and trackers and changed the Firefox privacy and security settings to standard.  Still Vudu doesn't recognize my password.  Tried changing the password several times while on the phone with Vudu tech support.  I can login if I use Edge or Chrome.  What's the problem? </p>


created: 2021-07-23T12:07:37-07:00
updated: 2021-07-23T12:07:37-07:00
title: sign in
tags: mac-os;desktop;sync;firefox-900;
product: firefox
topic: sync
locale: en-US
creator: mike-taylor1
content:
<p>i had firefox account with sync and monitor. </p><p>I will not reconize my email to sign in. </p><p>I had to create a new account with the same email that i used before?\ </p><p>How do i speak to someone from Mozilla firefox </p><p>i need to find out what happened to my original account with all my saved preferences </p>


created: 2021-07-23T11:59:03-07:00
updated: 2021-07-23T11:59:03-07:00
title: Possible to change display name for Firefox? [Mac]
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: zstei001
content:
<p>I am on MacOS Mojave (10.14.6). I have a few different installations of Firefox for different purposes and I'd like them each to display the custom name I've given them by renaming their filename (e.g. changing Firefox.app to something like YouTubeViewer.app). This causes the installation of Firefox to show in my app switcher and elsewhere in the OS as "YouTubeViewer", however when I run YouTubeViewer.app, Firefox still displays "Firefox" in the upper left-hand corner as the application name. </p><p>I tried editing the .plist file for each installation to change the value for key CFBundleName from "Firefox" to "YouTubeViewer", but that causes that installation of Firefox to no longer run. I believe this is due to the code-signing and pre-run validation done by the OS. </p><p>So, is there any way to get the custom name to display or is just not possible? </p>


created: 2021-07-23T11:01:41-07:00
updated: 2021-07-23T11:12:10-07:00
title: bookmarks dissapeared one day
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1429674;
creator: daqun_2014
content:
<p>Hi!  I have been a Firefox user on PC/Windows for a long time, years, and had quite a lot of bookmarks. One day, while various FireFox updates were happening, I noticed something, I think it was a popup, saying something to the effect that all your bookmarks will be deleted.  Huh!?  Couldn't click on anything to stop the install.  And after computer restarted, all the bookmarks were gone from FireFox, meaning when I go to the bookmarks button, nothing shows anymore. What happened?  They are really gone or where to find a backup to get them back again?  I don't recall ever backing them up on purpose, so if there was a backup, it would have been an automatic thing.  Please give input.  Thank you! </p>


created: 2021-07-23T10:59:21-07:00
updated: 2021-07-23T12:54:08-07:00
title: Firefox won't respond on my Mac.
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1429697;
creator: youngautumn
content:
<p>I have the 13" MacBook Pro, which is currently on macOS 11.4.  </p><p>I only downloaded Firefox today but the application won't respond when I open it; I can't use the app. </p>


created: 2021-07-23T10:37:33-07:00
updated: 2021-07-23T13:53:47-07:00
title: Can Not Add Yahoo To Defualt Search
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429676;1429703;1429706;
creator: RocketNut
content:
<p>How do add <a href="http://Yahoo.com" rel="nofollow">Yahoo.com</a> as my default search engine? I do not see it the drop down list!!!! </p>


created: 2021-07-23T10:34:37-07:00
updated: 2021-07-23T10:34:37-07:00
title: Facilidade de acesso
tags: windows-7;desktop;download-and-install_1;firefox-900;
product: firefox
topic: download-and-install
locale: pt-BR
creator: jassoncoleta
content:
<p>Sempre uso o Mozilla, às vezes é solicitado a atualizado do navegador o mesmo é feito na hora . vejo que é o melhor navegador para usufluir a internet. Tenho observado a intenção dos seus idealizadores em fazer com que seja o melhor e maior Navegador do Mundo. P/A/R/A/B/E/N/S M/O/Z/I/L/L/A </p>


created: 2021-07-23T10:34:16-07:00
updated: 2021-07-23T10:34:16-07:00
title: file pdf
tags: mac-os;desktop;download-and-install_1;firefox-900;
product: firefox
topic: download-and-install
locale: it
creator: ippolito1it
content:
<p>Salve  quando provo ad  aprire l'estratto conto in pdf  sul sito di Findomestic  pur cliccando sull'icona del file non succede nulla.  Vado su Opera  stessa operazione il file si apre. Qindo non dipende da findomestic   cosa in Firefox  non lo fa aprire? grazie a tutti </p>


created: 2021-07-23T10:10:19-07:00
updated: 2021-07-23T10:10:19-07:00
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: francismorelli
title:
Full URL of old Google searches appearing as a suggestion in the address bar. How to hide or disable it?

content:
<p>Hi everyone. </p><p>There's a behavior with the "search suggestions" feature in the address bar that works differently than I'd expect. I show a real example below:  </p><p>1 - I did a search with the phrase "mercado livre" using the address bar suggestions 2 - I visited the website <a href="http://www.mercadolivre.com.br" rel="nofollow">www.mercadolivre.com.br</a> 3 - I close the window and open I new one 3 - When I start typing the word "mer" with the intention of opening the site again, the address bar suggests as the first option the URL "<a href="https://www.google.com/search?client=firefox-b-d&amp;q=market" rel="nofollow">https://www.google.com/search?client=firefox-b-d&amp;q=market</a> +free". This is the URL of the search done in step 1. You can see thin in the image attached. </p><p>What I really hope is that in step 3, it lists the URL "<a href="http://www.mercadolivre.com.br" rel="nofollow">www.mercadolivre.com.br</a>" (my history), and below that, the other search suggestions. It doesn't make sense to me to list the full Google search url as a suggestion, as in step 3. </p><p>Is there any way to hide or disable this kind of suggestion? Note that I don't want to disable all suggestions from previously visited sites, just the old searches´ full URL types from step 3. </p><p>Thanks. </p>


created: 2021-07-23T09:47:06-07:00
updated: 2021-07-23T15:34:08-07:00
title: How to disable annoying pop up for update reminder FF89+
tags: windows-7;desktop;fix-problems;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429695;1429732;
creator: stevencfrissora
content:
<p>Does anyone know any way to force Firefux [Ver 89.0.2 64bit] to stop the repetitious and constantly annoying pop-up that flashes on open, restart, or randomly appears, reminding me to once again update the apparently flawed software. I just updated yesterday!!!! Can I not trust that the programmers know what they're doing and that the system can actually work as expected without the intrusive proof that they screwed up again?! This is the worst business decision to make these things interfere with my workload. Every firefuxn day there's a new update alert!!! It makes me not trust this browser... </p>


created: 2021-07-23T08:53:39-07:00
updated: 2021-07-23T12:32:46-07:00
tags: windows-7;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429645;1429670;1429682;1429692;
creator: firefox1438
title:
a medical website no longer allows me to get to the 2nd login step. i allowed pop ups on it, but still cannot get to the second login page.

content:
<p>the website still works on another browser, but firefox is my main one. i am not an expert at this, but it appears some kind of security change with firefox is preventing me from logging in. thank you. </p>


created: 2021-07-23T08:47:02-07:00
updated: 2021-07-23T08:47:02-07:00
title: Want to change Providers
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: sasenach50
content:
<p>I am tired of Windows (10 ) and Google (Chrome controlling my devices. I installed a Windows "debloat" which seems to have removed all windows functions (like "clean up"). What is the best route to go to get away from these big controlling apps? Opinions on Linux? </p>


created: 2021-07-23T08:45:27-07:00
updated: 2021-07-23T15:00:02-07:00
title: Fresh install Firefox always connecting bc.googleusercontent.com
tags: desktop;privacy-and-security_1;escalate;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429646;1429667;1429689;1429723;
creator: jeffschips
content:
<p>Hello. </p><p>90.0.2 (64-bit) on Ubuntu 20.04. </p><p>I noticed a lot of activity from my desktop computer to various ip's at <a href="http://bc.googleusercontent.com" rel="nofollow">bc.googleusercontent.com</a> whenever I start, visit sites, or shut down firefox.  I know this because I'm watching the tcp stream with tcpdump | grep 'googleusercontent' </p><p>This ONLY happens in Firefox not chrome or other browsers.  Seeing this is a fresh install with no addons, tweaks, etc. I'd like to know WHY a fresh install of Firefox phones home to some googleusercontent user. See below snippet of logs: </p><p>11:33:42.093364 IP desktop-pc.57790 &gt; xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [P.], seq 471329027:471329073, ack 2729502542, win 501, options [nop,nop,TS val 1305694051 ecr 3857902929], length 46 11:33:42.107201 IP xxx.xxx.xxx.xx.bc.googleusercontent.com.https &gt; desktop-pc.57790: Flags [P.], seq 1:47, ack 46, win 269, options [nop,nop,TS val 3857961260 ecr 1305694051], length 46 11:33:42.107250 IP desktop-pc.57790 &gt; xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [.], ack 47, win 501, options [nop,nop,TS val 1305694065 ecr 3857961260], length 0 11:33:52.560740 IP desktop-pc.57790 &gt; xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [P.], seq 46:92, ack 47, win 501, options [nop,nop,TS val 1305704519 ecr 3857961260], length 46 11:33:52.561589 IP desktop-pc.57790 &gt; xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [P.], seq 92:123, ack 47, win 501, options [nop,nop,TS val 1305704519 ecr 3857961260], length 31 11:33:52.561604 IP desktop-pc.57790 &gt; xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [F.], seq 123, ack 47, win 501, options [nop,nop,TS val 1305704519 ecr 3857961260], length 0 11:33:52.610772 IP desktop-pc.57790 &gt; xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [F.], seq 123, ack 47, win 501, options [nop,nop,TS val 1305704569 ecr 3857961260], length 0 11:33:52.627368 IP xxx.xxx.xxx.xx.bc.googleusercontent.com.https &gt; desktop-pc.57790: Flags [.], ack 123, win 269, options [nop,nop,TS val 3857971780 ecr 1305704519], length 0 11:33:52.627377 IP xxx.xxx.xxx.xx.bc.googleusercontent.com.https &gt; desktop-pc.57790: Flags [F.], seq 47, ack 123, win 269, options [nop,nop,TS val 3857971780 ecr 1305704519], length 0 11:33:52.627382 IP desktop-pc.57790 &gt; xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [.], ack 48, win 501, options [nop,nop,TS val 1305704585 ecr 3857971780], length 0 11:33:52.627383 IP xxx.xxx.xxx.xx.bc.googleusercontent.com.https &gt; desktop-pc.57790: Flags [.], ack 124, win 269, options [nop,nop,TS val 3857971780 ecr 1305704569], length 0 11:34:03.842933 IP desktop-pc.51722 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [S], seq 996339558, win 64240, options [mss 1460,sackOK,TS val 955624625 ecr 0,nop,wscale 7], length 0 11:34:03.858960 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http &gt; desktop-pc.51722: Flags [S.], seq 925690353, ack 996339559, win 65535, options [mss 1430,sackOK,TS val 2064824943 ecr 955624625,nop,wscale 8], length 0 11:34:03.858998 IP desktop-pc.51722 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [.], ack 1, win 502, options [nop,nop,TS val 955624641 ecr 2064824943], length 0 11:34:03.859153 IP desktop-pc.51722 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [P.], seq 1:292, ack 1, win 502, options [nop,nop,TS val 955624641 ecr 2064824943], length 291: HTTP: GET /canonical.html HTTP/1.1 11:34:03.875183 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http &gt; desktop-pc.51722: Flags [.], ack 292, win 261, options [nop,nop,TS val 2064824959 ecr 955624641], length 0 11:34:03.875990 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http &gt; desktop-pc.51722: Flags [P.], seq 1:303, ack 292, win 261, options [nop,nop,TS val 2064824960 ecr 955624641], length 302: HTTP: HTTP/1.1 200 OK 11:34:03.876002 IP desktop-pc.51722 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [.], ack 303, win 501, options [nop,nop,TS val 955624658 ecr 2064824960], length 0 11:34:03.883688 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [S], seq 768896638, win 64240, options [mss 1460,sackOK,TS val 1626218123 ecr 0,nop,wscale 7], length 0 11:34:03.905544 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [S.], seq 1394470845, ack 768896639, win 65535, options [mss 1430,sackOK,TS val 1204742904 ecr 1626218123,nop,wscale 8], length 0 11:34:03.905578 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 1, win 502, options [nop,nop,TS val 1626218145 ecr 1204742904], length 0 11:34:03.907941 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 1:518, ack 1, win 502, options [nop,nop,TS val 1626218148 ecr 1204742904], length 517 11:34:03.912857 IP desktop-pc.51726 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [S], seq 2152459553, win 64240, options [mss 1460,sackOK,TS val 955624695 ecr 0,nop,wscale 7], length 0 11:34:03.924152 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http &gt; desktop-pc.51726: Flags [S.], seq 590793181, ack 2152459554, win 65535, options [mss 1430,sackOK,TS val 3149516165 ecr 955624695,nop,wscale 8], length 0 11:34:03.924192 IP desktop-pc.51726 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [.], ack 1, win 502, options [nop,nop,TS val 955624706 ecr 3149516165], length 0 11:34:03.924277 IP desktop-pc.51726 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [P.], seq 1:294, ack 1, win 502, options [nop,nop,TS val 955624706 ecr 3149516165], length 293: HTTP: GET /success.txt?ipv4 HTTP/1.1 11:34:03.934710 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [.], ack 518, win 261, options [nop,nop,TS val 1204742936 ecr 1626218148], length 0 11:34:03.936093 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [.], seq 1:2837, ack 518, win 261, options [nop,nop,TS val 1204742937 ecr 1626218148], length 2836 11:34:03.936123 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 2837, win 492, options [nop,nop,TS val 1626218176 ecr 1204742937], length 0 11:34:03.936710 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [P.], seq 2837:4575, ack 518, win 261, options [nop,nop,TS val 1204742937 ecr 1626218148], length 1738 11:34:03.936731 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 4575, win 497, options [nop,nop,TS val 1626218176 ecr 1204742937], length 0 11:34:03.944581 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http &gt; desktop-pc.51726: Flags [.], ack 294, win 261, options [nop,nop,TS val 3149516186 ecr 955624706], length 0 11:34:03.944596 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http &gt; desktop-pc.51726: Flags [.], ack 294, win 261, options [nop,nop,TS val 3149516186 ecr 955624706], length 0 11:34:03.945221 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http &gt; desktop-pc.51726: Flags [P.], seq 1:221, ack 294, win 261, options [nop,nop,TS val 3149516186 ecr 955624706], length 220: HTTP: HTTP/1.1 200 OK 11:34:03.945232 IP desktop-pc.51726 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [.], ack 221, win 501, options [nop,nop,TS val 955624727 ecr 3149516186], length 0 11:34:03.980463 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 518:582, ack 4575, win 501, options [nop,nop,TS val 1626218220 ecr 1204742937], length 64 11:34:03.980767 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 582:752, ack 4575, win 501, options [nop,nop,TS val 1626218221 ecr 1204742937], length 170 11:34:03.980898 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 752:984, ack 4575, win 501, options [nop,nop,TS val 1626218221 ecr 1204742937], length 232 11:34:04.000850 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [P.], seq 4575:5155, ack 752, win 265, options [nop,nop,TS val 1204743002 ecr 1626218220], length 580 11:34:04.000894 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 5155, win 501, options [nop,nop,TS val 1626218241 ecr 1204743002], length 0 11:34:04.000897 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [P.], seq 5155:5186, ack 752, win 265, options [nop,nop,TS val 1204743002 ecr 1626218220], length 31 11:34:04.000902 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 5186, win 501, options [nop,nop,TS val 1626218241 ecr 1204743002], length 0 11:34:04.001167 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 984:1015, ack 5186, win 501, options [nop,nop,TS val 1626218241 ecr 1204743002], length 31 11:34:04.020369 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [.], ack 984, win 269, options [nop,nop,TS val 1204743021 ecr 1626218221], length 0 11:34:04.026854 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [.], ack 1015, win 269, options [nop,nop,TS val 1204743028 ecr 1626218241], length 0 11:34:04.085712 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [P.], seq 5186:5476, ack 1015, win 269, options [nop,nop,TS val 1204743086 ecr 1626218241], length 290 11:34:04.085735 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 5476, win 501, options [nop,nop,TS val 1626218325 ecr 1204743086], length 0 11:34:04.085740 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [P.], seq 5476:6347, ack 1015, win 269, options [nop,nop,TS val 1204743087 ecr 1626218241], length 871 11:34:04.085745 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 6347, win 499, options [nop,nop,TS val 1626218326 ecr 1204743087], length 0 11:34:04.085746 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [P.], seq 6347:6493, ack 1015, win 269, options [nop,nop,TS val 1204743087 ecr 1626218241], length 146 11:34:04.085749 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 6493, win 498, options [nop,nop,TS val 1626218326 ecr 1204743087], length 0 11:34:04.085750 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [P.], seq 6493:6532, ack 1015, win 269, options [nop,nop,TS val 1204743087 ecr 1626218241], length 39 11:34:04.085753 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 6532, win 498, options [nop,nop,TS val 1626218326 ecr 1204743087], length 0 11:34:04.085923 IP desktop-pc.58270 &gt; xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 1015:1054, ack 6532, win 501, options [nop,nop,TS val 1626218326 ecr 1204743087], length 39 11:34:04.110790 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https &gt; desktop-pc.58270: Flags [.], ack 1054, win 269, options [nop,nop,TS val 1204743112 ecr 1626218326], length 0 </p>


created: 2021-07-23T07:40:15-07:00
updated: 2021-07-23T08:35:58-07:00
title: 3rd party messages
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1429641;
creator: dmhh28
content:
<p>Security is important to me. In previous version any (blocked) 3rd party addressing can be listed when they are blocked. This list is important and allows me to decide if i would accept or not. A company like like UK's royal mail parcel tracking- was sending messages to Google that carried information about my computer (e.g.browser, operating system etc) I could see this before now no longer. To keep your credentials as independent and trustworthy this removal of information is a serious breach - is this at Google's behest? </p><p>Please re-instate this. </p>


created: 2021-07-23T07:05:20-07:00
updated: 2021-07-23T14:23:31-07:00
title: Firefox doesnt work and any page cannot be opened
tags: desktop;download-and-install_1;bug1624546;
product: firefox
topic: download-and-install
locale: en-US
answers: 1429649;1429712;
creator: shiyanartur2007
content:
<p>i was clearing my PC from unused programs apps and i deleted files named on MICROSOFT VISUAL And anything stop loading please help me fix the problem </p><p>i have dark theme and when i typing anything in search the page is basic dark and nothing appears </p>


created: 2021-07-23T06:58:53-07:00
updated: 2021-07-23T08:10:47-07:00
title: How do I clear out my cookies?
tags: mac-os;desktop;cookies;firefox-890;
product: firefox
topic: cookies
locale: en-US
answers: 1429636;
creator: camille3020
content:
<p>How do I clear out my cookies?  I am computer challenged so I don't even know what cookies are exactly. </p>


created: 2021-07-23T06:54:47-07:00
updated: 2021-07-23T06:54:47-07:00
title: Request Account Deletion
tags: desktop;other;escalate;admin;
product: firefox
topic: other
locale: en-US
creator: jqn83934
content:
<p>Hello Mozilla Team, </p><p>I have a small problem. </p><p>My home server was killed by a flood, so I lost my password manager (2FA &amp; recovery code). The geo backup was unfortunately a bit older and does not contain the data for my Mozilla account. This has now locked me out of my account, but I still want to delete it. I have read the article (<a href="https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication" rel="nofollow">https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication</a>), but I still have the right to delete my account and have my data deleted. </p><p>I would like to know who to email to get this started, Stay healthy, thanks for the help. </p>


created: 2021-07-23T06:29:43-07:00
updated: 2021-07-23T13:04:42-07:00
title: Trouble with certain websites
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429650;1429664;1429693;1429698;
creator: marys477
content:
<p>I have used Firefox as my main browser for years now and I really like it.  However, for the past 5 or 6 months I haven't been able to sign into my online banking at all with Firefox.  I have to use Chrome.  It allows me to put in my username and password but then it just takes me to another sign in view. </p><p>Recently I was on another site, trying to purchase a few items and it would not allow me to use the "add to cart" button, only the buy now.  But then when I went back to the products, if I added something else to the cart, it wiped out the first thing I had added. </p><p>In both of these cases, I have gone to Chrome and used the functions and signed in with no issues.  I don't want to have to use different browsers for different things.  Is there anything you can advise? </p><p>The sites are: <a href="https://www.simplii.com/en/home.html" rel="nofollow">https://www.simplii.com/en/home.html</a> and <a href="https://amaranthstoneware.ca/" rel="nofollow">https://amaranthstoneware.ca/</a> </p><p>My Firefox is up to date (just today and I tested the bank sign in again, with my fingers crossed). </p><p>Thank you. </p>


created: 2021-07-23T06:08:02-07:00
updated: 2021-07-23T15:16:15-07:00
title: Can't Disable Caret Browsing
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1429651;1429656;1429728;
creator: gavinthomas997
content:
<p>Ever since yesterday when I accidentally turned on caret browsing I've been trying to turn it back off.  I've been pressing F7 in an attempt to bring up the pop-up, but to no avail.  I've been searching all over the internet for solutions, but nothing has helped yet.  I'm only able to find articles on disabling caret browsing in Microsoft Edge or Google Chrome.  Obviously, that doesn't help me with Firefox. </p>


created: 2021-07-23T06:03:24-07:00
updated: 2021-07-23T06:40:41-07:00
title: Windows 7
tags: windows-7;desktop;download-and-install_1;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
answers: 1429626;
creator: bouvsbunscavies
content:
<p>I have an old PC desktop which I would like to replace with a newer model.  I want to get a used one with Windows 7 on it.  I know Windows 7 is no longer supported but I have a lot of old software that I use, some not often, and have no desire to purchase new software.  I was told that I could not download Firefox onto a newer PC with Windows 7.  Is this true?  I do have a laptop with Windows 10 that I use for on line ordering, etc.  I like the desktop as it has a decent keyboard and mouse. </p>


created: 2021-07-23T05:51:58-07:00
updated: 2021-07-23T09:11:28-07:00
title: I have been locked out of my Amazon Prime account by Firefox. What can I do??
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429652;
creator: janet.d3
content:
<p>Please help me .. Can I talk to a live person on FireFox? </p><p>I was locked out of my Amazon prime  and Pay Pal.  Not good at all .  never had this happen before. </p>


created: 2021-07-23T05:35:40-07:00
updated: 2021-07-23T09:19:03-07:00
title: Firefox keeps crushing and won't start
tags: desktop;crashing;fix-problems;escalate;bug_1;macos-1101-big-sur;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429653;1429654;
creator: csnzed
content:
<p>Firefox crushes when I start it. Here's the crash ID Crash ID: bp-7ac94c15-6b6c-4c6f-ab67-8f9040210723 </p>


created: 2021-07-23T05:30:28-07:00
updated: 2021-07-23T05:30:28-07:00
title: Firefox forgot me
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: 4amk4a
content:
<p>I started Firefox yesterday and saw a message about not having been on for some time - which rang alarm bells for a daily user! Having time today to investigate, it seems that it's lost 6 months of history and bookmark changes (I'm only offered January or today!) Is there a way of recovering all that history (very helpful) and this Tuesday's bookmark set? Thanks Stephen </p>


created: 2021-07-23T05:29:25-07:00
updated: 2021-07-23T06:06:02-07:00
title: After Update, no profile and no folder in library
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1429617;1429621;
creator: jamiemorris215
content:
<p>I went to update this morning when asked and then got the "profile missing" error pop up.  I searched for the folder as advised but its no longer in my library folder.    </p><p>Any suggestions?  I really need the info in firefox and would not have even updated if i knew this was even thought of happening.  </p><p>Also, tried to download and install firefox again and still get the same error.. </p>


created: 2021-07-23T04:57:18-07:00
updated: 2021-07-23T04:57:18-07:00
title: sync history
tags: mac-os;desktop;sync;firefox-900;
product: firefox
topic: sync
locale: en-US
creator: dromenkojunior
content:
<p>Hello! Where I can see history of my sync tabs? I lost my tabs and want restore from history </p>


created: 2021-07-23T04:56:44-07:00
updated: 2021-07-23T07:08:34-07:00
title: Sfarfallio dopo aggiornamento 90.00
tags: windows-7;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: it
answers: 1429629;
creator: orazio.roldo
content:
<p>Buongiorno a Tutti. Dopo avere ricevuto l'aggiornamento al 90.00 quando apro le pagine cercate prima di stabilizzarsi sfarlallano una decina di volte. Qualunque pagina apro. Dopo gli ultimi due aggiornamenti, l'ultimo oggi, non è cambiato nulla. Non ho mai avuto prima questo problema. Ho Windows 7 Ultimate.  Chi sa dirmi cosa posso fare? Premetto che non sono uno smanettone e molte cose le ignoro del tutto. Grazie. </p>


created: 2021-07-23T04:37:09-07:00
updated: 2021-07-23T04:37:09-07:00
title: Printing
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: rjhobson1
content:
<p>The print functionality has changed a lot in the latest versions of Firefox and is causing me problems so I wonder if there are settings or add-ons which I've missed which would help. </p><p>Specifically: </p><p>1) The preview is no longer full screen. This makes it difficult to adjust a view, of say a map, so that the area printed is precisely what is wanted. The full screen preview in older versions of Firefox made this very easy. Is there any way of getting a full screen print preview page? </p><p>2) Previously it was possible to set custom headers and footers on a printed page. This was ideal for labelling printouts is a descriptive way, so useful for future reference, and enabled the removal of unwanted information. In the present version of Firefox all I seem to be able to do is switch printing of default headers/footers on and off. Is there a way of customising headers and footers that I've missed? </p><p>Thanks </p>


created: 2021-07-23T03:21:50-07:00
updated: 2021-07-23T12:23:51-07:00
title: Firefox not opening after crash
tags: desktop;fix-problems;needsinfo;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429611;1429612;1429619;1429635;1429672;1429688;
creator: Mr.Potato
content:
<p>My PC crashed and when I try to open firefox I get this error </p><p>XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column 15: </p><pre>             &lt;toolbarbutton id="UITourTooltipClose" class="close-icon" &lt;/pre&gt; <hr>^" <p>I saw this answer <a href="https://support.mozilla.org/en-US/questions/1303747" rel="nofollow">https://support.mozilla.org/en-US/questions/1303747</a> but I don't understand anything from it, English is not my first language. Will I lose my bookmarks and extensions? Do I delete the folders in program files or run the uninstaller? When running the installer there is an option to "restore default settings, remove extensions etc", should it be on or off? </p><p>I deleted the folder, ran the installer again and set the option to restore default settings off, and still can't open firefox. Can someone explain in simple terms? </p></pre>


created: 2021-07-23T03:21:08-07:00
updated: 2021-07-23T03:21:08-07:00
tags: desktop;sync;privacy-and-security_1;escalate;windows-10;admin;firefox-900;firefox-9002;
product: firefox
topic: privacy-and-security
locale: en-US
creator: donovangregg25
title:
deletion of my firefox account with the username d2onovangregg@yahoo.com is needed as i no loger have access to it at all

content:
<p>good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have access to it at all  and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted </p>


created: 2021-07-23T03:02:08-07:00
updated: 2021-07-23T05:21:09-07:00
title: Pictures and colors blur, words broken
tags: desktop;websites;beta;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1429597;1429614;
creator: shaikhjabir
content:
<p>All of sudden Firefox looses colors and words. Letters been omit in words. On all pages +favicoons. </p>


created: 2021-07-23T02:47:48-07:00
updated: 2021-07-23T02:47:48-07:00
title: How to change Library Font (Ctrl B or Ctrl J)? It's too hard to read
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: endlessfrustration
content:
<p>I was able to change the font in Ctrl J by changing my system font (windows 10, Firefox font used to automatically follow it). However after the latest Firefox update, that no longer works for Firefox (my system font is still OK). Please help me change the Libabry font again! The default font (probably SegoeUI) is very hard to read on my computer, it's blurry and comes in light gray. </p><p>Note: I'm not talking about the website font (it's fine and can be changed in Firefox settings). The library font size is fine too, only the font itself is too hard to read. </p><p>Note2: I tried changing my system font to other random fonts (using the registry), restarting my computer in between etc. That still works, but Firefox won't follow. </p>


created: 2021-07-23T02:20:17-07:00
updated: 2021-07-23T02:20:17-07:00
title: no puedo acceder a una url, desde ayer
tags: desktop;websites;windows-81;firefox-900;
product: firefox
topic: websites
locale: es
creator: infor1
content:
<p>Since yesterday I cannot access a website that I always access, but in other browsers I can. Why? </p>


created: 2021-07-23T02:19:55-07:00
updated: 2021-07-23T02:19:55-07:00
title: Primary password prompt appearing frequently
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: dafyddt
content:
<p>I have had a primary/master password set in Firefox for years. It only prompted me to enter it once per session. Since version 90, it now pops up at least once a day at random times to ask for the password again. This has happened on 3 different devices where Firefox is installed. </p><p>How can I stop it doing that or at least extend the time to a week? I know there are hidden config options for these, but they look to be on the default values, so have never changed. </p>


created: 2021-07-23T02:14:35-07:00
updated: 2021-07-23T05:04:59-07:00
title: Sign In Not Accepting Password
tags: mac-os;desktop;fix-problems;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429588;1429592;1429594;1429608;
creator: jdgrasty
content:
<p>Anyone else having problems signing in with password. Only started last few days. Is it a glitch as seems to be an intermittent problem. The pop up box keeps reappearing after enetering password. </p>


created: 2021-07-23T01:56:16-07:00
updated: 2021-07-23T03:00:42-07:00
title: nejde spusti Facebook
tags: desktop;other;windows-8;firefox-900;
product: firefox
topic: other
locale: cs
answers: 1429595;
creator: bendaf
content:
<p>Dobrý den, nejde spustit Facebook stále naskakuje tabulka ohledně Cookis přijměte vše </p><p>Děkuji za radu  František </p>


created: 2021-07-23T01:53:03-07:00
updated: 2021-07-23T02:23:49-07:00
title: Ebay listing
tags: desktop;websites;mac-os-x-1010;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1429582;1429583;1429589;1429590;
creator: nj.m
content:
<p>We are receiving this message from Ebay when attempting to list a product (see below). Any suggestions how to work around it please? Thank you. </p><p><br> </p><p>Did Not Connect: Potential Security Issue </p><p>Firefox detected a potential security threat and did not continue to <a href="http://scgi.ebay.co.uk" rel="nofollow">scgi.ebay.co.uk</a> because this website requires a secure connection. </p><p>What can you do about it? </p><p><a href="http://scgi.ebay.co.uk" rel="nofollow">scgi.ebay.co.uk</a> has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. </p><p>The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem. </p>


created: 2021-07-23T01:41:58-07:00
updated: 2021-07-23T01:41:58-07:00
title: ¿Cómo instalar un dispositivo de seguridad (para los certificados) para todos los usuarios?
tags: desktop;privacy-and-security_1;windows-10;
product: firefox
topic: privacy-and-security
locale: es
creator: pocaentropia
content:
<p>Necesito instalar un dispositivo de seguridad en equipos para muchos usuarios. Cada uno abrirá sesión y usará su certificado. Pero el dispositivo de seguridad es el mismo para todos. (Opciones de firefox/Seguridad y privacidad/Añadir dispositivo de seguridad).  El sistema operativo será W10, pero la versión de firefox puede variar. Muchas gracias. </p>


created: 2021-07-23T01:03:31-07:00
updated: 2021-07-23T02:24:26-07:00
title: Some URLs no longer open
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429591;
creator: firefox586
content:
<p>Since the last Firefox update some websites do not open, but spin forever. Same site and same time open fine in Chrome etc. Same with opening a website from an email, very often they do not open but spin: copying URL to Chrome and they open correctly. </p><p>Something must have changed for the worse in the latest Firefox edition. </p>


created: 2021-07-23T01:00:41-07:00
updated: 2021-07-23T01:00:41-07:00
title: PDFs shrink to posage stamp size printing
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: firefox586
content:
<p>For the last week or so when I try to print a PDF from Firefox it shrinks to the size of a postage stamp. THe only way to print full size is to open in a PDF program and print from there. </p><p>This behavior does not change by altering print settings. </p>


created: 2021-07-23T00:30:59-07:00
updated: 2021-07-23T00:30:59-07:00
title: Syncing problems
tags: mac-os;desktop;sync;firefox-900;
product: firefox
topic: sync
locale: en-US
creator: craig-thomas4
content:
<p>Despite having set up a Firefox account I am having issues syncing between my Mac and iPhone. The situation: </p><p>My Mac has my up-to-date bookmarks My iPhone has old bookmarks which I need updating to mirror Mac. Both devices are signed into my Firefox account </p><p>However, when I try to sync it leads to my Mac updating with old iPhone bookmarks. </p><p>Can anyone help please? How can I ensure my Mac is the default device? </p>


created: 2021-07-23T00:25:01-07:00
updated: 2021-07-23T14:48:22-07:00
title: Slov internet speed and websites does not open with Firefox on Windows 10.
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429569;1429578;1429585;1429718;
creator: sten_holgerssons
content:
<p>Since a couple of weeks my Firefox browser for Windows 10 64bit has issues. Last update  90.0.2 did not work either,and  the issues is still there. </p><p>Internet is extremly slow,some sites will not open and i cant logg in to Facebook. </p><p>Under settings,i have tried different settings. Right now i have the standard setting.  Under Help,i have tried to restore,diagnos and clean catch and restart,but it has not solved  the issue.  </p><p>What could be causing these issues? Do i have to do some special settings or do i have to add some  Add-ons/Extensions in order to have Firefox work normal again? </p>


created: 2021-07-22T23:09:59-07:00
updated: 2021-07-22T23:09:59-07:00
title: confirmation email bounce
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: cjallmen
content:
<p>not sure why it did since i've been receiving auto emails from firefox for signing in just a couple of minutes ago, but here's my request, please resend confirm email and unlock account, please and thank you </p>


created: 2021-07-22T22:56:36-07:00
updated: 2021-07-23T01:01:53-07:00
title: Browser occasionally becomes unresponse and shows only the resizing icon on cursor
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429573;
creator: saarimmm
content:
<p>Occasionally, my browser will freeze and become unresponsive. I can't figure out a consistent trigger for when it occurs. Whenever it happens, my browser will not allow me to click into any of the tabs or on any of the websites, and only shows a resize icon.  </p><p>You can see an example of what I mean <a href="https://i.imgur.com/8wg88fM.png" rel="nofollow">here</a>. </p><p>I've tried reinstalling firefox, removing all cache and cookies. This is super odd since this only happens on my desktop computer, and not with any of my other machines (which use the same plugins). </p>


created: 2021-07-22T21:53:37-07:00
updated: 2021-07-22T23:28:32-07:00
title: Restore tab keyboard shortcut not working
tags: desktop;tabs;windows-10;firefox-780;
product: firefox
topic: tabs
locale: en-US
answers: 1429560;
creator: kats4eva
content:
<p>For the last few updates of firefox I haven't been able to restore closed tabs with the regular keyboard shortcut (believe it was ctrl+alt+t and now ctrl+shift+t). The shortcut simply does nothing at all. It is frustrating as sometimes I close a tab by accident and then I have to go through the whole process clicking to find it instead of being able to bring it back up in half the time using the shortcut. I am on firefox 90.0. </p>


created: 2021-07-22T20:10:36-07:00
updated: 2021-07-22T21:59:20-07:00
title: No Netflix or Amazon Prime on Firefox 90.0.2. (64bit) for MacOS Catalina - Widevine issues
tags: mac-os;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429546;
creator: pMa1
content:
<p>Netflix and Prime Video do not allow video playing and give me errors associated with Widevine. Thing is, all the threads I have found about Widevine issues for Firefox on MacOS say that new widevine is not supported on or before MacOS 10.11. </p><p>I am using a MacbookPro 13" 2012 Running MacOS 10.15.17 (Catalina) Firefox 90.0.2 (64-bit) </p><p>Installed Firefox 78.9.0esr as suggested roll back solution and it did not change anything. Reinstalled Firefox 90.0.2 and now Firefox Plugins section is  is telling me that "Widevine Content Decryption Module provided by Google Inc. will be installed shortly." but it doesn't seem to change. I have always stayed updated on MacOS and Firefox versions, and suddenly in early 2021 this has become an issue that persists to date. </p><p>Is the current status of Widevine for Firefox on MacOS BROKEN? </p><p>There are no roll backs that seem to work, and I can't find anyone else with my MacOS and Firefox versions that are reporting the same problem. Streaming is not only the way of the future, it has been the standard for media viewing for over 5 YEARS. Firefox needs to figure how to make widevine work from the get go or it will quickly go the way of the dinosaur. </p><p>I don't WANT to use Chrome (thought I currently do for Netflix), please don't suggest that as a solution. </p>


created: 2021-07-22T19:43:25-07:00
updated: 2021-07-22T22:02:15-07:00
tags: windows-7;desktop;websites;malware;escalate;
product: firefox
topic: websites
locale: en-US
answers: 1429549;
creator: balaji40055
title:
A duplicate page designed just like Firefox Addons, keeps installing an extension without permission.

content:
<p>I was searching for some music online, and I came across a website. It redirected me to a duplicate page, that is designed exactly like Firefox Addons. Now that site automatically loads whenever I open my Firefox browser and keeps installing an addon without any permissions, even if the "Get addon" button isn't clicked. The URL of the site is <em>https://black-mode-for-browser.site/Dark%20Fox%20%E2%80%93%20Get%20this%20Theme%20for%20%F0%9F%A6%8A%20Firefox%20(en-US).php</em>. Please beware before checking on this link. </p>


created: 2021-07-22T18:51:07-07:00
updated: 2021-07-22T18:51:07-07:00
title: Toolbar folders -> drop down orientation problem -> screen limit not recognised
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: sawbona1
content:
<p>Hello: </p><p>Quite a few iterations of Firefox ago (cannot recall which), the orientation of the drop down menu listing the bookmarks inside any folder in the toolbar was either towards the 'left' or towards the 'right', depending of the amount of screen real estate available to the right side of the screen where it was opened. </p><p>If the listing could not be properly seen by opening the drop down menu towards the 'right', it would be opened towards the 'left'. </p><p>This worked perfectly well with my three screen setup, with Firefox in a window in the centre screen. ie: Firefox <em>knew</em> it was inside a three screen wide setup <em>and</em> in the centre screen, so it also "knew"  that the right edge of the centre screen was the limit for available screen real estate. </p><p>At some time this stopped working in the described manner. </p><p>It seems that Firefox now ignores the right edge of the centre screen and as a result the drop down menu for any folder in the toolbar opens to the 'right' and invades the right screen.  (see attached screen capture) </p><p>If Firefox is opened in a window inside the right screen, it proeprly recognises the right edge of the screen as the limit and acts accordingly. </p><p>This is quite a problem for me: I make intensive use of the toolbar with bookmarks inside folders and subfolders and this heavily affects my everyday work. </p><p>Is there a way to get back to how it used to be? ie: Firefox using the right edge of the screen it is opened in as the limit to open a drop down menu. </p><p>Thanks in advance, </p><p>S. </p>


created: 2021-07-22T18:30:16-07:00
updated: 2021-07-22T18:30:16-07:00
title: What programs for default settings
tags: mobile;customize;android;firefox-900;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: jaydubyagee
content:
<p>I have win10 upgraded from win7. FF is my preferred browser with duck duck go as preferred search engine. Problem:- to make FF my default browser I have to select programs for camera, photos, music, videos, etc. With out these changes the drop down boxes don't have content when I point to a button so I know what it does. Can you help please. I don't know what other programs work for the afford mentioned items. Pappa Gee </p>


created: 2021-07-22T17:38:30-07:00
updated: 2021-07-22T17:38:30-07:00
title: How do I change the keyboard letter associated with opening a link in a new window on right click?
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: arb.clarke
content:
<p>I noticed in the last firefox update, when you right click on a link, the letter associated with opening a link in a new window has changed from W to D. Is there any way to change this back easily? Honestly, I can probably get used to it but it's just an annoying change, and a curiously illogical one. There's nothing else that uses that particular letter in the standard right-click menu so the change seems bizarre. </p>


created: 2021-07-22T17:37:41-07:00
updated: 2021-07-22T19:28:28-07:00
title: Beta Features > Email Protection
tags: other;
product: firefox
topic: problems-add-ons-plugins-or-unwanted-software
locale: en-US
answers: 1429519;1429525;1429529;
creator: cityguy08
content:
<p>I tried to signed up for the Beta Features &gt; Email Protection.  The instructions for doing that are as follows: </p><pre>   Download DuckDuckGo for iOS or Android    Open Settings &gt; Beta Features &gt; Email Protection    Click “Join the Private Waitlist." </pre> <p>I already have Firefox installed and use DuckDuckGo as my default browser.  When I go to Settings I cannot find the "Beta Features".  I tried doing a search for "Beta Features" in Settings.  No luck.  What am I doing wrong? </p>


created: 2021-07-22T17:15:16-07:00
updated: 2021-07-23T02:17:26-07:00
title: white start up screen of Firefox
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429550;1429586;
creator: Wilhelmus
content:
<p>Firefox starts now with a total white screen for about 30sec before it starts loading my homepage !   and do not get why it is suddenly . It started after windows update what i straight away had to to disable cause of taskbar bug </p>


created: 2021-07-22T17:08:50-07:00
updated: 2021-07-22T18:18:23-07:00
title: firefox won't load pages, get code 0xc00000ba application cannot start
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1429490;1429510;1429513;
creator: jmartin_
content:
<p>I have a new asus laptop. Firefox worked ok when I first set it up. But a couple days later, it would open but would notload any web pages. It would open in settings and other topics on the menu but no pages. At first I got the roor code vcruntime140_1.dll. I did the steps to fix that. I have run scandisk and chkdsk and any other solution suggested. Nothing has fixed it. It runs fine on my desktop pc. When I download it, I get the 0xc00000ba code and application cannot start. </p>


created: 2021-07-24T14:15:46-07:00
updated: 2021-07-24T14:20:51-07:00
title: Managing profiles after CRASHS of FIREFOX's new releases.
tags: desktop;beta;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429957;
creator: jagman55
content:
<p>Managing profiles: My Firefox since rel 89.0 crashes several times A DAY. The last time it crashed 6 times in a row then WIPED out my copy and gave me a new copy, BLANK of everything. I am no rookie to Firefox as my first version was 1.0 when I converted from Netscape Navigator long ago. The rub is PROFILES. I have too many to manage now and need to get rid of some but Moz:lla in their infinite wisdom does not put a date, what was the LAST one.... and one has to search to find the LAST profile that has your latest modification, data, etc.  I am fearsome in deleting any as they do not seem to be in any order and I get a SERVE warning when trying to delete. Since the new releases crashes all the time, to do critical work I have to resort to UGH, "EDGE' until Moz://a gets a solid release and hopefully STOP TRYING TO COPY EDGE AND CHROME.  </p><p>Any advise will be appreciated. [except advise to use EDGE or CHROME]. </p>


created: 2021-07-24T13:34:12-07:00
updated: 2021-07-24T13:34:12-07:00
title: Corrector en español no funciona
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: es
creator: juanpabloforero
content:
<p>Hola, ya instalé el complemento para español y no me sale en opciones cuando le pido que cambie de idioma. Esto me pasó desde que instalé la última versión del navegador, antes no tenía este problema. De hecho, instalé dos versiones para ver si alguna servía. Pero pongo check spelling, y entro a cambiar el lenguaje, y no me sale español Ayuda por favor!! </p>


created: 2021-07-24T13:32:01-07:00
updated: 2021-07-24T14:23:30-07:00
title: Firefox stops responding and sometimes turns itself off
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429960;
creator: crl4242
content:
<p>I have two problems with Firefox 90.0.2 (64-bit). </p><p>1.  Sometimes the program stops responding; sometimes it restarts on its own but sometimes I have to close it. </p><p>2.  Sometimes when I switch from Firefox to another open program Firefox closes on its own. </p><p>Thanks. </p>


created: 2021-07-24T13:17:34-07:00
updated: 2021-07-24T15:07:50-07:00
title: Browser showing JSON 404 error instead of page when site is working perfectly
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1429950;1429952;1429965;
creator: sovelis.gm
content:
<p>One site that I use often is only showing JSON 404 error code. The site works fine on another browser, on a cell or tablet. Doesn't work on my computer on Firefox browser. I tried refreshing the page and the browser - problem is still there. </p>


created: 2021-07-24T13:00:01-07:00
updated: 2021-07-24T13:00:01-07:00
title: lost all saved passwords after tickin box and accidently opening new account
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: 5863255
content:
<p>I accidentally ticked a pop up box which wiped out all the saved history and saved passwords - how can i retrieve them </p>


created: 2021-07-24T11:51:27-07:00
updated: 2021-07-24T14:00:50-07:00
title: Printer WI FI connection
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
answers: 1429955;1429956;
creator: carken
content:
<p>Good day , For some unknown reason to me my HP printer will not connect to WI FI using Firefox but will connect if using Edge (which by the I hate and resist using at all costs) . I have tried trouble shooting to the best of my limited ability via HP and online , but to no avail. It was working with Firefox the last time I needed to use it, but not now. Hopefully someone can help me , but I have very limited computer skills and a lot of the short forms acronyms and computer gobbly gook baffle me . I ask that with any answer please .........KISS (keep it simple stupid) it . Please no one take offense to the term (KISS) , I did not come up with it , but it seems the simpleness has left the building these days. </p><p>Thank you Ken </p>


created: 2021-07-24T10:20:27-07:00
updated: 2021-07-24T12:55:41-07:00
title: Firefox will not launch Starbucks/Panera public wifi login pages
tags: desktop;websites;windows-10;firefox-900;firefox-9002;
product: firefox
topic: websites
locale: en-US
answers: 1429920;1429939;
creator: samsbg
content:
<p>Hello, </p><p>As stated, when I connect to public networks (namely Starbucks' and Panera's) Firefox will not successfully load their connection portals. A new tab will open, and "<a href="http://www.msftconnecttest.com/redirect" rel="nofollow">www.msftconnecttest.com/redirect</a>" will begin loading, but go nowhere. Each time I am forced to open Microsoft Edge to paste that link in and the connection proceeds.  </p><p>Has anyone encountered this before? </p>


created: 2021-07-24T10:15:04-07:00
updated: 2021-07-24T12:57:56-07:00
title: Multiple FireFox Issues
tags: desktop;fix-problems;windows-10;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429917;1429941;1429942;
creator: xcorp1
content:
<p>Good Day,  We really like FireFox, after using it over recent years. However, this year it appears to be numerous problems. We do not load many thing on our computers, because the computer is there for our work not games or other uses. Our downloads are kept to a minimum, we use virus protection, and scan regularly enough. </p><p>FF freezes, too slow, and too regularly reminding of updates. So we dismiss, to avoid work disruption. So now when we do update, we are losing saved passwords, looks so it is not apparent which browser is up, and it is getting uncomfortable to use. </p><p>What happened this year? </p>


created: 2021-07-24T10:03:58-07:00
updated: 2021-07-24T10:03:58-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: nimai.pandit.das
title:
Primary password popup - how limit it asking me for a password only when I am trying to access a page

content:
<p>I am sat in front of a PC for most of my day. Firefox spends most of its time minimised while I use document and video applications. On average the Primary password login box will activate over everything I am doing frequently - by frequently I mean 2-3 times an hour or more. It is annoying and nonsensical. What am I doing wrong or is this simply a flaw in firefox? In my imagination at least it makes sense for it to ask me for a password when I want to use a password restricted domain. </p>


created: 2021-07-24T10:03:53-07:00
updated: 2021-07-24T13:14:12-07:00
title: Can´t paste in http://forum.worldoftanks.eu
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429910;1429914;1429937;1429948;
creator: neokortexgaming
content:
<p>Hello there, </p><p>since the FF90.xx I can´t paste anymore in the World of Tank EU forum. I did refresh firefox and tried it without addons and in private mode and it does not work. The only chance that I can paste is in the mobile version from the used IP.Board. I can´t even see the paste/einfügen option in the posting section. </p><p>I have some other members inside the community that reported the same issue to me. </p><p>It would be nice to get some help/ideas. </p><p>With best regards. </p><p>Dragokar </p>


created: 2021-07-24T09:54:01-07:00
updated: 2021-07-24T10:02:50-07:00
title: disable or lock zoom
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1429907;
creator: rw531878
content:
<p>i am looking to entirely remove or disable the zoom feature of my firefox broswer i have searched and searched and tried editing the about:config. i cannot find any way to disable zoom. i have a wireless touch keyboard that switches to touch mouse and has gestures exactly like the trackpad on a laptop. it zoomz in and out rapidly when i try to scroll down pages. i would like to just have my zoom locked at 100% and in no way shape or form can it zoom in and out. Help please before i smash another laptop set <a href="http://up.my" rel="nofollow">up.my</a> laptop currently does NOT have a keyboard so the touch wireless is my only option. </p>


created: 2021-07-24T08:14:18-07:00
updated: 2021-07-24T09:19:26-07:00
title: How can I start fresh as a new Firefox user?
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1429891;
creator: Odin3
content:
<p>My switch from the release version to ESR seemed to go well, but my history and many of my settings and data, including my pinned tabs and extensive notes used by add-ons, were gone. I managed to reconstruct most of them, but was distressed to find that when Fx updated my ESR version those settings were again gone. </p><p>I have again restored most of the lost settings (including the one not to automatically update!) but I know I can't defer Fx updates indefinitely, and I also expect I may want to return at some point to the release version--and I desperately don't want to have to reconstruct my settings any more (or at least more than one last time). I'm not concerned about the loss of my history </p><p>Since I'm prepared to note all my settings first, starting fresh seems like a viable solution. I just need to know how (unless you can suggest a better option). I'd be happy with either the release or ESR channel. </p>


created: 2021-07-24T07:14:57-07:00
updated: 2021-07-24T12:56:54-07:00
title: SSL_ERROR_NO_CYPHER_OVERLAP when trying to visit my own website
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429872;1429927;1429932;1429936;1429940;
creator: ibbysaleemi
content:
<p>Whenever I visit my [[website|https://alotofyoumaybeaskingwhyareyouavirginisaytothemiampoggersgfisnot.international/]] I get an error saying Cannot communicate securely with peer: no common encryption algorithm(s). And the error code is SSL_ERROR_NO_CYPHER_OVERLAP. I am running Firefox 90.0.2 on Windows 10. The website is hosted on a nginx vps and I am using Cloudflare for SSL. On cloudflare I am using a single A record to the IP of my VPS and I have enabled proxy. SSL/TLS encryption mode is Flexible. </p>


created: 2021-07-24T06:58:00-07:00
updated: 2021-07-24T06:58:00-07:00
title: WebGL don't work on Firefox Dev Edition
tags: linux;desktop;beta;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: pt-BR
creator: jogodtd
content:
<p>Available on English and Portuguese </p><p>Hey. Recentemente eu migrei da versão normal do Firefox para a Dev Edition do Firefox, devido a algumas funcionalidades que me chamaram a atenção. Porém fui acessar o Figma e ele me informou que o WebGL está desativado no navegador, então fui até about:config, pesquisei por opengl e comparei com a versão normal do Firefox e me deparei com configurações a mais (Screenshot no final). Minha questão é: Seria uma dessas configurações a responsável pelo webGl não funcionar? Como eu faço que funcione? </p><p>Ps.: Comparei a versão Dev 91.0b6 (64bit) com a normal 90.0.2 (64-bit) versão flatpak. </p><p><br> Hey. Recently I changed my browser to Firefox Developer Edition, but when I access Figma, they show me a message about the WebGL being desativacted. So I go to about:config, searched for webgl, compared with the normal version of Firefox and found some extras configs. My question is: Is the extras configs messing with my webGl on firefox? How I can put the webGl to work on Developer Edition? </p><p>Ps.: Developer Edition 91.0b6 (64bit) and Normal Firefox 90.0.2 (64-bit) flatpak version. </p>


created: 2021-07-24T06:55:07-07:00
updated: 2021-07-24T06:55:07-07:00
title: espero una repuesta
tags: desktop;fix-problems;windows-81;firefox-900;
product: firefox
topic: fix-problems
locale: es
creator: infor1
content:
<p>Hice una pregunta hace dos días y no tengo respuesta sobre una url habitual que ahora no se carga en el navegador. Tendré que no usar el Firefox?. </p>


created: 2021-07-24T06:31:43-07:00
updated: 2021-07-24T13:06:35-07:00
title: Where is my Yahoo?
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429874;
creator: caribsailor
content:
<p>When I launch Firefox, it refuses to open My Yahoo, which is the home page I have been using for many years. <a href="http://My.yahoo.com" rel="nofollow">My.yahoo.com</a> is still entered in Settings as my home page. Even if I type the URL into a new tab, it will not load. I have now switched to Edge as my default browser and it is working just fine. I would like to go back to Firefox, but there is no way I can do that if it wont even let my use my preferred home page. This is the second time I have presented this problem. So far - no response. I can be reached at ... @yahoo.com. </p>


created: 2021-07-24T05:20:45-07:00
updated: 2021-07-24T09:30:10-07:00
title: Signing in to Outlook
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
answers: 1429890;1429895;
creator: klavier46
content:
<p>When I sign in to Outlook, I have to refresh the page, then it tells me that the password is wrong (which it isn't), so I have to sign in twice to get my email account. </p>


created: 2021-07-24T04:57:48-07:00
updated: 2021-07-24T16:03:30-07:00
title: Window column width
tags: desktop;tips;windows-10;firefox-900;
product: firefox
topic: tips
locale: en-US
answers: 1429880;1429974;
creator: jrbraid
content:
<p>Hello all, I regularly open up pop up windows to do my job, containing lots of column data. Until recently, the columns would squeeze down as small as they could - depending on data field and font size - meaning the bottom scroll bar was unnecessary. However, in last 1-2 weeks(?) the data columns seem happy to spread themselves out menaing I always have to scroll right to see the last few columns. Is there anything like a 'make the columns fit if they're capable of doing' command/shortcut? Thanks all. </p>


created: 2021-07-24T04:54:53-07:00
updated: 2021-07-24T04:54:53-07:00
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: axentchen
title:
System volume raised to 100% everytime firefox browser is focused no matter if there is a page opened in Windows 10

content:
<p>Hi! When I adjust a volume (Ej. 30%) elsewhere, when change the focus to Firefox browser, the volume automatically raised to  100% no matter if the page or pages are in blank or with content. And when I change to other application, the volume is back to original state (in this case 30%).  Yes, it changes system volume, not the app volume. Searched all over internet and couldn't find solution. </p><p>Tried: - Deactivate all sound enhancement. - Deactivate sound lowering in call. - Change sound card (realtek to Nvidia) - Change output (back panel, front panel) - Updated drivers - Unplugged periphericals - Deactivate Control media via keyboard, headset, or virtual interface - Changed media.default_volume in about:config Nothing works </p><p>This only happen with Firefox and Chrome browsers. Microsoft edge, games and other multimedia apps has not problem. </p><p>I am using AMD Ryzen 5600X Asus TUF b550m 16GB RAM </p><p>Firefox 90.0.2 Windows 10, Version 20H2, Build 19042.1110 </p><p>Hope we could find a solution. This is very annoying when using a headset. Regards </p>


created: 2021-07-24T03:58:37-07:00
updated: 2021-07-24T04:30:48-07:00
title: Repeated crash on quit
tags: mac-os;desktop;fix-problems;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429836;
creator: UKLarry
content:
<p>iMac macOS 11.5 Firefox 90.0.2 </p><p>Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting. </p><p>Restarting in Trouble Shoot mode doesn't help either. </p><p>The cause seems to be synchronisation - if I sign out of my account and no longer synchronise, the problem goes away and I can quit without Firefox crashing. </p>


created: 2021-07-24T03:49:42-07:00
updated: 2021-07-24T05:08:33-07:00
title: Slowness issues
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429843;
creator: ajlozadar
content:
<p>I have a gamer computer with all the drivers updated and recently I have switched from chrome to mozilla for privacy reasons, I installed a couple of extensions like adblocker plus, Simple Translate, Awesome Screenshot, Lightbeam and I am realizing that it is considerably much slower than chrome ... I'm going to start deleting all the extensions to see what happens ... </p>


created: 2021-07-24T02:06:13-07:00
updated: 2021-07-24T08:32:59-07:00
title: More of a suggestion, Context Menu option to open tab in new window
tags: desktop;tabs;windows-10;firefox-900;
product: firefox
topic: tabs
locale: en-US
answers: 1429844;1429876;
creator: bradkasson
content:
<p>So, if I want to open a tab that exists in my current open Firefox to a new window, or a new private window(Good for accessing an alt account without logging out a main account), I have to right-click the taskbar icon for it, or the desktop icon, firefox's settings menu, or a keypress; navigate to the page, and log in. </p><p>It would be super convenient to send a tab to a new window or private window from right-clicking the desired tab, and selecting an option. Currently, (90.0..1), there is just a send to container option, which doesn't exactly accomplish what I am looking for. </p><p>This is purely QoL, but it would speed things up quite a bit. </p>


created: 2021-07-24T01:53:03-07:00
updated: 2021-07-24T08:45:02-07:00
title: !important / @namespace
tags: desktop;beta;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1429881;
creator: deanone
content:
<p>Is it still necessary to use both <em>!important</em> and <em>@namespace url(<a href="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul" rel="nofollow">http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul</a>)</em> inside userChrome? </p>


created: 2021-07-24T01:28:26-07:00
updated: 2021-07-24T04:46:15-07:00
title: Damned avatar and the story of wtf Mozilla.
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1429838;
creator: delathor
content:
<p>I am SO PISSED OFF AT THIS S*IT NOT WORKING RIGHT ON HERE! THE BROWSER IS FINE. IT. IS. YOUR. SITE. THAT. IS. TRASH. </p><p>Know under security. The list of where you were logged in. blah blah time ago. So I start logging them out. Then SUDDENLY this PIECE OF SH*T just STOPS DOING IT. Keep asking me the STUPID. QUESTION. WHY. I. WANT. TO. LOGOUT. That my friend is the MOST STUPID THING TO DEMAND TO LOGOUT! WTF! Is Mozilla finally gone NUTS?! I BET I AM NOT THE ONLY ONE. Man Mozilla. Used your stuff since the BEGINNING it was MADE. BUT DAMNIT! DON'T YOU DO THIS "FORUM SUPPORT" Like that DAMN GOOGLE! Argh this is SO STUPID!! !  Oh the BEST ONE is NOT BEING ABLE TO CHANGE THAT DAMN PICTURE ON THE TOP RIGHT!!!       /\ RIGHT UP THERE! SCREAM!!! YOU JUST BEAT GOOGLE. Wtf! MAN WTF? Oh I KNOW I AM NOT THE ONLY ONE HERE. YOUR. DAMN. MENU. BUTTON. DOES. NOT. WORK. DAMNIT!!! Put it this way AS OF Today if YOU DO NOT GIVE ME AN ANSWER. Boy you BETTER hope these real experts have the answer. I AM SO PISSED OFF AT YOUR STUPID "KIDDY MENUS" man. WE INSTALL FIREFOX OVER CHROME BECAUSE WE ARE MOSTLY EXPERTS YOU DINGBATS! And for F**K SAKE! BACK. UP. THE. PASSWORD. INFORMATION. WHEN. WE. CHANGE. OR. RESET. THE. SERVICE. SO. WE. CAN. GO. BACK. TO. IT. IF. WE. NEED. TO. Why didn't you think of this already?! Stored backup on the client's DEVICE. Remember. It is ENCRYPTED. Argh. Please someone who is a real expert help me with this. The ones who take their own time. To help. Your all amazing. Wish those asses would have a help staff... Hah. I will give them a break. Google is the antichrist of huge companies with names like Microsoft and... cough copy lifting. Can they NEVER come up with it from SCRATCH? This is like Jeff Goldbloom in Jarassic Park! (I KNOW I sp'ed on that.) Ever notice how ALL the new software "kind of works". Makes me sick. Anyway. Remember him saying they didn't make it themselves. Just slapped a Google label on it.. hahah... Am sure there are MILLIONS OF us that feel that way. I figure he had the perfect description. Who the hell makes the "change your avatar" not work and EXPECT you to TRUST them with ALL your PRIVATE passwords. Logins. And be this moronic! Never thought I would be saying that about Mozilla. Wtf Happened? You hire people from Google? I am feeling all your guys pain for you man. This is some real stupid sh*t! Talking about wasting time when you don't have a beer. I just lost all my damned passwords. Because it did not save them at all. Having the DAMNED ENCRYPTED FILE ON OUR HARDWARE will NOT "compromise" it. WHY didn't you think of this already? I REALLY wanted that beer. I was SO PISSED I almost did something I have NEVER done before. I ALMOST installed Microsoft's explorer crap for Android. Hah. How fitting they put that on Google. That is SUCH a smack in their face. Anyway, here's your image everyone hates to see. I am sure... Go figure. Now that button down there does not work. No. I turned off all add-ons, even the extra protection in Firefox is off. And I can not press that DAMNED "Browse..." button. Wtf man. I really wish I had that beer...  </p>


created: 2021-07-24T01:11:36-07:00
updated: 2021-07-24T08:37:31-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-900;firefox-9002;
product: firefox
topic: privacy-and-security
locale: it
answers: 1429827;1429831;1429879;
creator: claudi0815026
title:
Google Authenticator genera codici non accettati da Firefox in verifica 2 passaggi (abilitazione della funzionalità)

content:
<p>Nel tentativo di abilitare la verifica in due passaggi, Google Authenticator, che ha riconosciuto correttamente il codice perché  genera un numero di 6 cifre con l'intestazione Firefox (mio email di login); detto numero non è accettato da Firefox con l'errore: Codice di autenticazione in due passaggi errato </p>


created: 2021-07-24T00:53:55-07:00
updated: 2021-07-24T00:53:55-07:00
title: Firefox fails to start even after reinstall
tags: desktop;download-and-install_1;escalate;windows-10;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
creator: brijohnnow
content:
<p>On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder.  There in one folder "41A66E7EE5E1" within Profiles which I <strong>cannot</strong> delete. It holds the files prefs.js and sessionCheckpoints.json which were created at 20/02/2021 and I cannot delete those. </p><p>My new installation is dated 24/07/2021. </p><p>There is nothing in the properties of those two files to suggest an issue.  I do find however that when I seek to change the Property/Security to Administrator (I should be able to do that) I receive a dialog box that "the file or directory is corrupted and unreadable". </p><p>Please advise on how I address this. </p>


created: 2021-07-24T00:52:56-07:00
updated: 2021-07-24T05:13:35-07:00
title: Firefox videos stuttering
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429845;
creator: Garrettbartlett158
content:
<p>Hi, my Firefox has been acting weird when I try to watch certain movies on HBO Max and Amazon Prime they stutter terribly and I have no idea how to fix it, I have tried uninstalling Firefox and reinstalling it, clearing addons and themes and such. My internet is 400 down 100 up, my PC specs are Windows 10, i7 9700k, GTX 2070  </p><p>Any help is appreciated, Thank you </p>


created: 2021-07-24T00:37:49-07:00
updated: 2021-07-24T08:25:55-07:00
tags: desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1429847;1429875;
creator: kelly.macneill1
title:
Firefox sends all my downloads to my "temp/local" folder and I don't know how to get my downloads - Help Please.

content:
<p>Hi all, </p><p>Recently, everytime I go to download a file, firefox is sending my download to my "temp/local" file and I can't retrieve my downloads.  I don't think I changed anything on my laptop, it seems that one day - it just switched to sending my downloads to my temp/local folder. </p><p>Does anyone know what is going on and how I can return this back to letting me "Open the file" and then "saving" it to my desktop - like I previously was doing? </p><p>I've been on google checking everything...but I felt like I wasgoing down a rabbit hole and changing this and that - and I'm afraid it might make things worse. </p><p>Any help would be most appreciated. </p><p>Thanks. </p><p>Kelly </p>


created: 2021-07-24T00:23:29-07:00
updated: 2021-07-24T16:06:40-07:00
title: My Firefox x3 (on Win 10, Linux Mint and Android) not connecting to specific website, Edge does.
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429849;1429975;
creator: projectpdq
content:
<p>Since last weekend or thereabouts (17 July 2021) my Firefox on the 3 devices/platforms I use (see title) is not connecting to a specific website. Edge connects and is usable.  </p><p>There is no error message, the screen in the tab remains blank and the activity indicator stops after a few seconds.  </p><p>The website address is <a href="https://colony.litopia.com" rel="nofollow">https://colony.litopia.com</a>  . The website is functioning and I have just used it, loaded images etc using Edge - I am a writer and use it every day, usually LOL.   </p><p>All the other sites I use are ok, as is the main domain <a href="https://litopia.com" rel="nofollow">https://litopia.com</a> . The hyperlink from the parent to the subdomain also hangs in the same way. I have spokent to other users of the site and they say it is ok, although it is noted as usually being a very slow site.   </p><p>I have tried connection via cellphone router and wired broadband from different physical locations. Firefox troubleshooting not reporting any errors.  </p><p>I use adblock on Win10 and Linux and have tried disabling that. FB container only on win 10.  All platforms are up to date with Firefox. 90.0.2. I believe the issue arose when I went to 90.0 </p><p>I haven't shared my data because the devices are disparate.  </p><p>Comments appreciated, thanks. </p>


created: 2021-07-24T00:03:08-07:00
updated: 2021-07-24T10:12:57-07:00
title: The minimize icon has been missing for several days.
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429850;1429862;1429863;1429899;1429909;
creator: billiegatesftw
content:
<p>I'm on Windows 10, firefox version 90.0.2. I can still minimize Firefox, just that the "flat line" minimize icon is missing. When I hover over it, a grey square still appears as per normal, but the icon is gone. </p>


created: 2021-07-23T20:55:28-07:00
updated: 2021-07-24T09:09:55-07:00
title: Unable to make Firefox my default browser.
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429887;
creator: atemuxkimiko
content:
<p>I kept restarting the firefox browser or restarting my computer, trying to make it my default browser. I have lost on how many times I kept trying. But no matter what I do, it still continued to have Safari as default browser. Even when I did the system preferences of having Firefox being its default browser, it still didn't work. Either there's a bug or something else. I need to know how to fix this or I will lose my mind..how can I make it default if it won't let me. </p>


created: 2021-07-23T19:47:05-07:00
updated: 2021-07-24T09:28:55-07:00
title: White Scissors Screenshot doen't work
tags: desktop;customize;windows-8;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1429894;
creator: mhuscrof
content:
<p>Hello Firefox, How do I get the white scissors screenshot to work? When I download the photo I want to save to My Documents and open the containing folder, all I see is a saved blue screen. Please help! Malcolm. </p>


created: 2021-07-23T19:32:45-07:00
updated: 2021-07-23T20:08:43-07:00
title: Amazon Video Error: "Mozilla Firefox update required"
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429785;1429791;
creator: addOnQ
content:
<p>Full Text of Error Message Pop-Up: </p><p><em>"A later version of Mozilla Firefox is required for Prime Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click Help, About Firefox, and then click Restart to update Firefox."</em> </p><p>Like I don't know how to update a browser... </p><p>I've been getting this same error for the past three weeks; since the last v89.x. Now I'm getting it with v90.0, v90.1, v90.2. Amazon says it's not their problem. My FF browsers at the office (same versions) work fine. I come home to errors. </p><p>Any ideas on the cause? </p><p>Before this error, I tried to watch a video in HD, but that error suggested I needed some anti-piracy tech (HDCP?). </p>


created: 2021-07-23T18:54:40-07:00
updated: 2021-07-23T18:54:40-07:00
title: Firefox for Windows upgrade to Ver 89 Messes With Toolbar
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: BillGray
content:
<p>Firefox for Windows make major change in Toolbar in version 89 upgrade:  New in version 89:  Say hello to a fresh new Firefox, designed to get you where you want to go even faster. We’ve redesigned and modernized the core experience to be cleaner, more inviting, and easier to use.   Beginning in 89, you’ll notice a number of changes, including:   Simplified browser chrome and toolbar: Less frequently used items removed to focus on the most important navigation items.  How do I avoid Firefox deleting lesser used links in my Toolbar?  They are there for a reason. </p>


created: 2021-07-23T18:27:26-07:00
updated: 2021-07-24T10:16:58-07:00
title: blocked from opening Acer msn ca icon
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429901;1429911;
creator: wcliffe
content:
<p>Firefox has blocked Acer MSN ca stating their certificate is no longer secure.  I can get on the web through Google but not through my Acer computer's icon Acer MSN ca.  Obviously something triggered Firefox to initiate the block and now I wish to find a simple way to have it again accept the MSN certificate without going through a lot of confusing processes.  I could uninstall and then reinstall, but surely there is a better way. </p>


created: 2021-07-23T18:10:16-07:00
updated: 2021-07-24T15:36:24-07:00
title: Poor performance in site
tags: linux;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1429801;1429970;
creator: jmss
content:
<p>Why does Firefox heavily load my workstation in this site? <a href="https://portaldaqueixa.com/" rel="nofollow">https://portaldaqueixa.com/</a> </p>


created: 2021-07-23T18:00:58-07:00
updated: 2021-07-23T18:00:58-07:00
title: Baixar video do Instagram
tags: windows-7;desktop;download-and-install_1;firefox-900;
product: firefox
topic: download-and-install
locale: pt-BR
creator: lsbritesmeister
content:
<p>Achei uma página e até instalei o app no celular. No celular consegui baixar o vídeo do Instagram, mas aqui no navegador não. Chama-se Inta Donloader. Queria saber o porquê de não estar conseguindo baixar vídeos por aqui, pelo Firefox. Quero uma resposta. Obrigada. </p>


created: 2021-07-23T17:57:56-07:00
updated: 2021-07-24T09:47:06-07:00
title: "Sorry, we're having trouble playing this video." Video and GIFs on Facebook
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1429768;1429777;1429787;1429788;1429793;1429795;1429796;1429797;1429903;
creator: LuizCasteloBranco
content:
<p>I know this is an old issue. I'm getting it now, FF 90.0.2 64-bit, Windows 10 Pro N, Build 19041.vb_release.191206-1406. System updated. Not very often it starts playing for a fraction of a second. Videos and GIFs everywhere else (as far as places I normally go) plays as it should. Troubleshoot mode didn't solve it; hardware acceleration tweak neither. No crash logs. </p><p>Tried on the Edge and everything is fine. </p><p>Question: does the suggested "fix" on <a href="https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows" rel="nofollow">https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows</a> embraces this issue as well? If so, sorry, but might be time to change browsers. The reason I'm using Windows 10 PRO -&gt;N&lt;- is exactly not to have to remove Windows Media Player and related "bloat" from my system. This isn't one of those crybaby threats I hate to read: it's a necessity. </p><p>I must ask: why on Edge, on the same machine, the same problem doesn't exist as in Firefox. </p><p>Suggestion for mentioned article: might be helpful point users (also) to the right place of The Media Feature Pack for N and KN versions of Windows 10, on <a href="https://www.microsoft.com/en-us/download/details.aspx?id=48231" rel="nofollow">https://www.microsoft.com/en-us/download/details.aspx?id=48231</a> </p><p>Thanks </p>


created: 2021-07-25T16:49:32-07:00
updated: 2021-07-25T16:49:32-07:00
title: How to get rid of Google from my search/browser.
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: bakerrrr
content:
<p>In Firefox, I select DuckDuckGo as default Browser.  I type the word "news" and in the address bar it automatically adds google which I don't want.  Even when I type in the Firefox address bar, the address always converts to <a href="http://news.google.com" rel="nofollow">news.google.com</a>.  I have to manually select DuckDuckGo as the news browser.  How do I stop Goggle from redirecting my search to its news address? </p>


created: 2021-07-25T16:24:19-07:00
updated: 2021-07-25T16:37:54-07:00
title: "Missing Profile" cannot even open Firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1430219;
creator: actionimages
content:
<p>I am on Mac OS 10.13.6 and I cannot open Firefox and it says Profile Missing, and will not open. I don't care about any bookmarks or anything I just want to use Firefox as an alternative browser to Safari. </p>


created: 2021-07-25T15:56:23-07:00
updated: 2021-07-25T16:40:07-07:00
title: Home Button
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1430220;
creator: leeskyeagle
content:
<p>The Home button is missing from the menu bar and is not an option to add to the menu bar.. There are only the back and forward arrows and the reload buttons. </p>


created: 2021-07-25T15:54:14-07:00
updated: 2021-07-25T16:47:29-07:00
title: Firefox does not save .html files correctly so as to be opened and read
tags: windows-7;desktop;other;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1430221;
creator: disconer
content:
<p>Okay, so just as I have stated in the subject, this is my direct experience at this time.  I've found on the forum people having trouble saving .html, but those were other issues unrelated to Firefox.  I cannot find specific reports relating to my issue.  To those, if you see this, who saved your web pages to .html (only or complete), did you open those files to check that you could read them?  The unreliability of browsers in the past leads me to distrust this expectation that saved data is done and preserved without checking/validating. </p><p>Here is what I did.  I saved a page (and for sake of accuracy and precision, it was search results from <a href="http://duckduckgo.com" rel="nofollow">duckduckgo.com</a>) to an .htm file.  (Again, for sake of accuracy, I'll insert here that Windows Save As dialog box provides the "Save as type:" options list, which are: "Text Files", "Web Page, complete", and "Web Page, HTML only".)  I chose "Web Page, HTML only"; now, while it says "HTML", Firefox creates the default extension of ".htm", so this is the extension used; and I simply used the default filename, no changes.  Then, I simply went to my "Recent Items" menu in Start menu and opened the just saved file.  It opens to a blank page, except for a very small text box with my search query in it and two little tiny buttons next to it; the content of the page is not displayed.  (And, after post analysis, the file size was 7kb, which indicates that it did not really save all the data of the page content.) I then tried opening the file on a different computer with Firefox - same result.  I also opened the same file with Chrome - same result.  At least there is consistency here.  Therefore, the conclusion must be that Firefox is not saving correctly. </p><p>There is no help to be given in this case, as I have done nothing wrong.  I have done exactly as instructed by and to others in other forum posts and as described in other help pages on how to save web pages to a file.  Everyone talks about the actions of how to do; but not about the results of reading saved output. </p><p>So, I make the post in hopes that this get to the developers to fix this problem.  If this does not happen on all computers or in all situations (for all web pages) ... well, I think it still lies with Mozilla to fix it, because here is one case where it positively does not work!  If my situation is unique, I do not know why ... and if it works for others (to save from duckduckgo) then I don't know why ... again, not for me to figure out; just take it as fact, this action of saving web pages in Firefox does not always work. </p><p>Thanks. </p><p>PS - I'm using SingleFile as an alternative work around (but I don't see why the "Save As" should not have worked perfectly for all of web browser history). </p>


created: 2021-07-25T15:01:54-07:00
updated: 2021-07-25T15:01:54-07:00
title: Bookmarks not carried over with update
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: drodrigues58
content:
<p>Yes, once again when Firefox did its update IT DID NOT CARRY OVER ALL OF OUR BOOKMARKS!!  What is with this.  And, no i did not back them up.  What is the major problem?  The folder that it is supposed to save to the desktop that has all the old stuff in it DID NOT HAVE ANYTHING in the bookmark backups folder??  I love Firefox to death but this error is not acceptable.  What can i do? </p>


created: 2021-07-25T14:22:03-07:00
updated: 2021-07-25T16:12:49-07:00
title: Open Firefox Home in specific Multi-Account Container
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1430208;1430217;
creator: onebod
content:
<p>Hi! I am trying to use the Multi-Account Containers add-on in conjunction with Facebook Container and Temporary Containers add-ons. </p><p>I have DuckDuckGo set as my default search engine, and  Homepage and New Tabs and Windows set to Firefox Home. </p><p>Firefox Home has no domain in the address bar, which is presumably why it is always opened in a temporary container. </p><p>I am not sure I understand the best practice to use them after reading a LOT on various sites. Aside from the default containers, I have set up specific containers, depicted in the attached image, for: -Privacy Expected (Firefox, DDG, etc). -Often used and generally trusted (labelled Suppliers, Sites I like). -General sites which I expect to visit again, and I've managed cookie settings I don't want to do again each visit due to Temporary Containers add-on deleting their cookies. -Yuk Sites I expect to track me can go in a container (again, only adding to a container so I don't have to manage their cookies each visit). -worst offenders have their own containers (Google, Microsoft, etc) </p><p>Still trying to get my head around how to set permission for add-on Read Aloud to use Google Wavenet voices, and have that permission (and "I am not a robot" Captcha) seen across non-Google pages I want to be able to be read aloud (maybe have to add that 1 page for Google Wavenet voices to an exception in Temp containers or no cointainer but at the extent of my ability to make sense of all this). </p>


created: 2021-07-25T14:03:17-07:00
updated: 2021-07-25T14:10:29-07:00
title: Cannot log into google account.
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
answers: 1430201;
creator: isabelleservaege
content:
<p>Phone is dead so notification code option is off. (which didn't always work in the past, eg when i forgot a password - which i think isn't the case now) I don't want to go downstairs and turn on my phone, for the principle of it. Clicked 'i cannot use my phone' sereval times during mutiple attempts to find other ways to log in . Google says i have to use my phone Did they change policies?  Could it be that someone hacked my account, fb also notified 'suspicious login attempts but they were so recent (one min ago)  that it must have been me. </p>


created: 2021-07-25T13:40:05-07:00
updated: 2021-07-25T14:11:15-07:00
title: Webpage is blan k.
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1430202;
creator: smbus61
content:
<p>I just upgraded to Windows 10 today and when I entered a website address, all I get a blank website.  Also: sometimes when I opened Firefox my bookmarks which I installed from my Windows 8 failed to show up.  The section where it says to "Sign In", nothing happened when I click on it.  It won't display the e-mail address where I synced my bookmarks before I switched computers. </p>


created: 2021-07-25T13:31:05-07:00
updated: 2021-07-25T13:31:05-07:00
title: mozilla pages don't load properly
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: elias17
content:
<p>Hi Any mozilla page doesn't load properly. I can't login (just get a picture of blue circle) or cannot install add ons. It gives weird pages. I don't have any add ons installed and went back to factory settings, which didn't resolve the issue.  Can you help? I have to access this support page by surfing with safari I am working on the latest OSX on Mac mini M1. Thanks! Elias </p>


created: 2021-07-25T13:30:30-07:00
updated: 2021-07-25T16:50:09-07:00
title: Browser under Remote Control
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
answers: 1430198;1430210;1430222;1430223;
creator: klg61
content:
<p>I keep getting this:  URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). </p><p>What is it?  how do I get rid of it? </p>


created: 2021-07-25T13:22:32-07:00
updated: 2021-07-25T13:22:32-07:00
title: Custom Title for File Upload Window?
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: sammjacks
content:
<p>Hi, </p><p>Is there a way to change the title for when an open file button is clicked in the browser?In Firefox a window pops up with the title "File Upload" but if I have two browsers open both titles are the same and I am having a hard time uniquely identifying them (Trying to automate some tasks using autoit). </p><p>I know its a windows pop up but in chrome the title is "Open" which makes me think that this title is being controlled by the browser? </p><p>Help much appreciated </p>


created: 2021-07-25T11:54:50-07:00
updated: 2021-07-25T13:24:46-07:00
title: Images not loading on random sites
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1430194;
creator: cslew3
content:
<p>About a day or two ago, random images stopped loading on sites I visit regularly. </p><p>I haven't changed anything on the browser. In fact, I disabled add-ons to see if it would fix the problem (it hasn't). </p><p>I'm already neurotic about deleting the cache and such after <strong>bold text</strong>every<strong>bold text</strong> session every day. </p><p>It only occurs on Firefox desktop (90.0.2 64-bit); everything loads fine on mobile and on other desktop browsers. </p>


created: 2021-07-25T11:27:02-07:00
updated: 2021-07-25T13:33:32-07:00
title: How do I install the 32 bit version of Firefox?
tags: desktop;download-and-install_1;windows-10;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
answers: 1430195;1430196;
creator: RikJimTom
content:
<p>This is to fix Windows 10 stubbornly refusing to allow Firefox 64 bit as my default browser. Windows 10 will not list Firefox as an option for my default browser, and I cannot select what is not offered as an option. </p>


created: 2021-07-25T10:56:36-07:00
updated: 2021-07-25T14:12:59-07:00
title: Firefox Speed is less than 50% compared to Chrome
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1430168;1430185;1430204;
creator: john97034
content:
<p>Firefox makes it impossible to contact them! </p><p>Their download speed is around 500 mbps and with Chrome I get 1.4 gbps. </p>


created: 2021-07-25T10:40:49-07:00
updated: 2021-07-25T11:36:29-07:00
title: Firefox has been deleted from my computer, can't reinstall
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1430169;1430174;
creator: sprocketzz
content:
<p>I tried to read my email today after a few days of not being on my computer.  It wasn't working correctly so I shut down the browser to try again.  Firefox is no longer on my computer, the shortcut is broken and I can't find it in the list of programs.  I tried to reinstall and at the end it said:  Hmmm.  For some reason, we could not install Firefox.  Choose OK to start over."  I shut down my computer to try again and get the same result.  Help!  Is Microsoft blocking Firefox? </p>


created: 2021-07-25T09:43:44-07:00
updated: 2021-07-25T09:43:44-07:00
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: pc1011
title:
I am the administrator but unable to share articles from The New Yorker's website to Facebook on my IMac.  How can I access permission?

content:
<p>Using Firefox, I am unable to share articles from The New Yorker's website to Facebook on my IMac.  I get an error message that reads:  "App Not Setup:  This app is still in development mode, and you don't have access to it.  Switch to a registered test user or ask an app admin. for permissions."   I do not get this error message when I use Safari, only Firefox.  There is no administrator as this is a home device, so what do I have to do on my Firefox settings to access permission? </p>

tags:
ios;escalate;facebook;share;firefox-ios-not-working-expected;mac;permissions;macos-1015;facebook-issue;


created: 2021-07-25T09:38:30-07:00
updated: 2021-07-25T10:51:27-07:00
title: Firefox HTML5 Video Audio crackles
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1430154;1430162;
creator: firehold
content:
<p>when embedding a bigger video in firefox i got audio bugs. It crackles like an old movie. No problems in Chrome. </p><p>The video was converted with VLC to MP4/MOV with H-264 video and MPEG audio codecs. Because of its a very high quality video, the file size and Bitrates are very high. Is it possible, that firefox has a problem with that? </p><p>I know, usually you should never offering a video with that size on a web template, but its local hosted for an kiosk-mode project. </p><p><strong>Example File:</strong> </p><p><strong>FILE</strong> Name:	Holliday_Hawaii_2019.mp4 Type:	MP4 File Size:	5.39 GB (5.78.399.926 Bytes) </p><p><strong>VIDEO</strong> Resolution:	1920 x 1080 px Data rate:	8082 kBit/s Total bitrate:	8721 kBit/s Frame rate:	23.98 Pictures/Second </p><p><strong>AUDIO</strong> Bit rate:		638 kBit/s Channels:	2 Audio sampl:	44.100 kHze rate </p>


created: 2021-07-25T09:09:30-07:00
updated: 2021-07-25T09:09:30-07:00
title: Lost text message
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: 1ARICHARDhead
content:
<p>I wrote a message in GAB chat but just as I sent it I lost internet . The message is gone but not delivered. I searched online how to recover and followed instructions to do this.  type or paste about:cache in the address bar and press Enter. Under disk click the link to List cache entries. This may take a long time. </p><p>Eventually you should see a list that lets you find the URL you're trying to decode. If you click it, Firefox should show the content there and list the compression type, which most often will be: </p><p>Content-Encoding: gzip </p><p>In that case, if you save the encoded content to a new file with a .gz extension you should be able to decompress it using your favorites ZIP utility. Of course, finding the beginning and end of the content may not be intuitive. I don't know whether the cache entry info page is helpful or not.  </p><pre>    The problem is I have no idea which item in the vast list is on GAB because they all say google and Firefox thanks for any advice and please tell Firefox we are extremely disappointed that they teamed up with commie Google we can no longer download you tube videos unless we go through chrome and the downloader they offer uses 3 time as much data in the same format as the down loaders we were able to use </pre>


created: 2021-07-25T08:56:53-07:00
updated: 2021-07-25T08:56:53-07:00
title: Google search results
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: wakuwaku0016
content:
<p>Google search results. I want to hide or exclude youtube displayed on the Google search result screen. Is there a way to hide or exclude it? I wish I could do it without using extensions or add-ons. </p>


created: 2021-07-25T08:17:01-07:00
updated: 2021-07-25T10:26:40-07:00
title: Google Maps doesn't work in FF 90.2 on MacOS (v. 10.15.7)
tags: mac-os;desktop;fix-problems;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1430156;
creator: tsa22
content:
<p>When I open Google Maps it doesn't show the normal icons for navigation on the map. It doesn't do anything when I have hardware acceleration enabled and I type something in the search bar. If I disable hardware acceleration it does a search, but in no way can I get it to show the place I want to see. It just shows the map of Rotterdam, where Google thinks I live based on my IP address. </p><p>It does work in Safari though, so it's a Firefox problem. I hope you can fix it. Google seems to give the FF team lots of problems. </p>


created: 2021-07-25T07:57:06-07:00
updated: 2021-07-25T07:57:06-07:00
title: Missing drop down menu on gmx
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: zwiebelhaex
content:
<p>Hello, </p><p><br> I use <a href="http://web.de" rel="nofollow">web.de</a> and <a href="http://gmx.de" rel="nofollow">gmx.de</a>. </p><p>The form data I had always entered were suggested to me via drop down. This is still the case with <a href="http://web.de" rel="nofollow">web.de</a>, but not with gmx. </p><p><br> In the Firefox settings I agreed to fill in the login information automatically, but it doesn't help. The following are checked: </p><p>Asking whether to save login credentials and passwords for websites </p><p>- Fill in login details and passwords automatically </p><p>- Generate and suggest strong passwords </p><p><br> </p><p>In the chronicle I chose "create". </p><p>A change to "user-defined" does not change anything. </p><p>The following are checked: </p><p>Save visited pages and download history </p><p>Save entered search terms and form data </p><p><br> The point "Forms &amp; automatic filling", which is often mentioned on the web, does not exist for me under "Data protection &amp; security". </p><p><br> I would really appreciate any help. </p><p><br> Many greetings </p><p>Juliengel </p>


created: 2021-07-25T07:50:11-07:00
updated: 2021-07-25T09:53:05-07:00
title: easy video downloader
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: it
answers: 1430131;1430146;
creator: tambivo
content:
<p>buongiorno  perché questo progamma non va piu ? o installato l'ultima versione  (ho fatto pure la donazione ) e pure niente da fare il quadratino verde download  non appare più ,e possibile per favore avere una dritta  </p><pre> grazie mille             tambivo </pre>


created: 2021-07-25T07:47:39-07:00
updated: 2021-07-25T07:49:31-07:00
title: Not getting save file download popup
tags: windows-7;desktop;download-and-install_1;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
creator: verdum
content:
<p>Hello, </p><p>I'm not able to get a download popup when I left click to download (anything) - only if I right click and select save file as i'm able to save it and download the file - something prevents the auto download from flowing properly. </p><p>if i run on safe mode there is no problem and i can download it - I did all of the explained here: <a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a> I also disabled all of the the add-ons or disabled them one by one but it didn't help to locate the problem - still can't download on regular mode. </p><p>I refreshed firefox, deleted &amp; reinstalled it and with a new profile its the same as safe mode - no problem. I copied the files from the old profile to the new but the problem returns. </p><p>Any suggestions on how to locate the problem?  </p><p>thanks! </p>


created: 2021-07-25T07:41:15-07:00
updated: 2021-07-25T12:14:06-07:00
title: Firefox says it is not my default browser
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1430158;1430159;1430165;1430180;
creator: CatherineHP
content:
<p>I had Firefox 89 when this morning I could not watch my Amazon videos because I kept getting a message saying that I needed to upgrade my Chrome browser.  Since I never use Chrome, I decided to check if Firefox was at the latest version.  When I clicked into options, I saw a notice saying that Firefox is not my default browser.  I thought that somehow something had messed up my settings since I made Firefox my default browser when I first bought this computer over a yea ago, so I clicked the button to set it as default.  That took me to Windows settings which showed that Firefox was already my default browser. </p><p>Since then I have restarted the computer multiple times; upgraded to Firefox 90 and restarted; deleted Chrome; reset Firefox; gone to Windows settings and changed my default browser to Edge. then later reset it back to Firefox. </p><p>The Firefox options STILL indicate that Firefox is not my default browser. </p><p>What is going on?  Does anyone have any ideas? </p><p>I first noticed this after I could not play my Amazon videos this morning -- which I can play now after having reset Firefox -- but I am worried that this will affect other things. </p>


created: 2021-07-25T05:23:07-07:00
updated: 2021-07-25T05:23:07-07:00
title: обновление
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
creator: Zubor
content:
<p>После обновление на версию 90.02 64 бит в админке нашего сайта перестал вставляться текст из буфера обмена. В чем причина? Как вернуть предыдущую версию, где все работало? Или сделайте СРОЧНО новую, полностью работоспособную версию! After updating to version 90.02 64 bit, text from the clipboard stopped being inserted in the admin panel of our site. What is the reason? How do I revert to a previous version where everything worked?  Or make an URGENTLY new, fully functional version!  Send the answer to the address: zmu@zmupost.ru </p>


created: 2021-07-25T05:19:54-07:00
updated: 2021-07-25T05:19:54-07:00
title: Primary password glitch
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: firefox1467
content:
<p>I updated FF to version 90.0.2, &amp; it now keeps asking me for my primary password. I've tried resetting it, &amp; rebooting Windows 10 Pro X64, but nothing seems to help. I don't actually have to do anything, except hit Cancel, but it bothers me that FF is glitchy. </p><p>No software additions, system is stable, running Sophos anti-virus </p><p>Any ideas? Thanks! </p>


created: 2021-07-25T04:34:47-07:00
updated: 2021-07-25T10:53:32-07:00
title: File Menu Window
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1430161;1430164;
creator: bagautdinov0726
content:
<p>While pressing Alt+CapsLock, the file menu window will open, because of this, another command cannot be executed, is it possible to turn it off somehow or change the keys </p>


created: 2021-07-25T04:21:38-07:00
updated: 2021-07-25T07:53:12-07:00
title: View actual sourcecode
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1430109;1430121;
creator: Birger52
content:
<p>Developing a site with login. How do I see the actual source code of the page, after logging in? "View sourcecode" from menu, show me the login page, which is not what I need... </p>


created: 2021-07-25T03:36:47-07:00
updated: 2021-07-25T10:08:59-07:00
title: Input tools opens slowly
tags: desktop;slowness-and-hanging;fix-problems;escalate;tools;windows-10;google;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1430083;1430086;1430149;
creator: pilotorder
content:
<p>Hello! </p><p>I got this issue when i am clicking on input tools (on screen keyboard) on google search page,it opens up with a 3-5 second delay and this problem started after i installed version Firefox 90.0.02 64 bit. </p><p>My OS is Win 10 64bit. All updates except KB5004237 are installed. </p><p>I do have a couple of add-ons like Default Bookmark Folder and uBlock Origin and i even disabled them but still the issue stands with input tools delay. </p><p>I also refreshed my Firefox but that didn't help either. </p><p>Any solutions to this issue? </p>


created: 2021-07-25T03:06:28-07:00
updated: 2021-07-25T03:06:28-07:00
title: Cant paste into a forum, dom.event.clipboardevents.enabled
tags: desktop;websites;windows-10;copypaste;firefox-900;firefox-9002;
product: firefox
topic: websites
locale: en-US
creator: Nemac
content:
<p>Hello,  </p><p>sorry for maybe bad english. </p><p>i found i cant paste stuff from the clipboard into the edit windows for a forum. Forum ist <a href="http://forum.worldoftanks.eu/" rel="nofollow">http://forum.worldoftanks.eu/</a> </p><p>I can copy stuff, i can paste it anywhere else but not in the edit windows. The forum sems not to see there is anything in the clipboard. right-click context menue has no paste button. Bug seems only to happy with firefox. Check with IE, Edge. </p><p>"Fehlerbehebungsmodus"  safe mode? dont fix it. The error seems new. im shure i uses copy /paste on that side at least last wednesday. </p><p>Google lead me to "dom.event.clipboardevents.enabled" false  it works with that setting. question: can i leave it with that setting or have to expect trouble on other sides?  </p><p>is this a know bug? any idea what happen here? </p><p>thank you </p>


created: 2021-07-25T02:24:51-07:00
updated: 2021-07-25T03:43:18-07:00
title: Firefox will not allow me to revert to an older version.
tags: desktop;beta;download-and-install_1;escalate;windows-10;downgrade;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1430084;
creator: jagman55
content:
<p>When I was using version 88.x, Firefox had not crashed for years. Then all of a sudden, Firefox would crash several times a day. I looked and Firefox had updated me to ver 89.0. But I let it ride.  Then Firefox about a month ago, Firefox stsrted to crash EVERY DAY. Then one day it crashed EIGHT TIMES IN A ROW and I mean when I hit RESTART, IT WOULD CRASH. I tried to revert to rel 88 but Mozilla WILL NOT ALLOW US TO REVERT BACK TO A PREVIOUS VERSION. When you do, the PROFILE gives you TWO OPTIONS: '<em><strong>EXIT or CREATE A NEW PROFILE.'</strong></em> Certainly you do not want to CREATE A NEW PROFILE as you will LOSE, your history, add-ons, Bookmarks, EVERYTHING and you see a WHITE Firefox screen with nothing. So I choose EXIT and tried to put up with the CRAPPY ver 89. BUT FIREFOX KEPT CRASHING. TODAY IT CRASHED SIX TIMES IN A ROW......When I checked the VERSION, YOU HAD UPGRADED TO VER  91.0b6 (64-bit) AND IT IS NO BETTER. </p><p>WHAT IN THE HECK IS GOING ON. I DO NOT WANT TO LEARN CHROME OR EDGE AS I HAVE USED FIREFOX SINCE VERSION 1.0. </p><p>DOES ANYONE KNOW HOW TO GO BACK AND KEEP YOUR OLD PROFILE, FLACKY OR NOT AS THAT IS BETTER THAN 'RESTARTING' FIREFOX ALL THE TIME.  </p><p>MY VERSION 88 NEVER FAILED. </p>


created: 2021-07-25T02:15:27-07:00
updated: 2021-07-25T03:44:28-07:00
title: How to create bookmark?
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1430085;
creator: sbstncrooks
content:
<p>Hey, I had a site of <a href="https://www.japanscissors.com.au/" rel="nofollow">Buy scissors online</a>. I want to create bookmark in firefox. But, Due to some reason I can't do that. Kindly help me. </p>


created: 2021-07-25T01:16:32-07:00
updated: 2021-07-25T03:56:22-07:00
tags: linux;desktop;privacy-and-security_1;escalate;google;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1430091;
creator: vudbmaker
title:
ARE THERE NO DEVELOPERS OF ANY SOFTWARE WHO DO NOT USE GOOGLE SERVICES, THE WORLDS MOST EVIL FOREIGN ESPIONAGE AGENT?

content:
<p>I FIREWALL BLOCK GOOGLE! ARE THERE NO DEVELOPERS OF ANY SOFTWARE ANY WHERE WHO DO NOT USE GOOGLE SERVICES IN THEIR SOFTWARE? GOOGLE IS THE WORLDS MOST EVIL FOREIGN ESPIONAGE AGENT! HOW STUPID HAS EVERYONE BECOME THAT THEY CANNOT SEE WHAT THEY HAVE DONE TO YOUR PRIVACY? EVERY STINKING PIECE OF CODE I LOOK INTO IN THE OPEN SOURCE WORLD CONTAINS GOOGLE CODE! THEY SPY ON EVERYONE ALL OVER THE WORLD! HOW STUPID HAVE YOU BECOME AMERICA? GET A CLUE! START WRITING YOUR OWN CODE AND AVOID AND BLOCK GOOGLE CODE! DO NOT GET CAUGHT WITH YOUR PANTS DOWN WHEN GOOGLE STARTS DEMANDING YOU SHUT DOWN YOUR WEBSITES BECAUSE YOU DISAGREE WITH THEIR POLICIES! EVER SINCE i HEARD THE STORY ABOUT GOOGLE WRITING CODE AND DOING A PROJECT FOR THE CHINESE MILITARY I HAVE BEEN FIREWALL BLOCKING ALL GOOGLE SERVICES! I HAVE DISCOVERED THAT EVERYONE USES THEIR SERVICES! WHAT HAPPENS TO YOUR CODE OR WEBSITE WHEN GOOGLE GOES PERMANENTLY DOWN BECAUSE OF A NUCLEAR STRIKE ON SAN FRANCISCO? i WILL TELL YOU WHEN THAT HAPPENS ALL YOUR WEBSITES GO DOWN AND YOU WILL NO LONGER BE ABLE TO REMAIN CONNECTED! STOP USING GOOGLE SERVICES! WRITE YOUR OWN SERVICES! THEN YOUR WEBSITES WILL CONTINUE TO FUNCTION WHEN THE WORST CASE SCENARIO OCCURS IN SAN FRANCISCO AND YOU WILL END UP BECOMING THE SAVIORS OF THE WORLD WIDE WEB OF CONNECTIVITY! </p>


