# 2021-yearly-ff-questions-en-us

created: 2021-05-17T08:10:07-07:00
updated: 2021-05-17T08:10:07-07:00
title: Any way to restore sync'd bookmarks which came from an Android device to a Windows Desktop?
tags: desktop;bookmarks;windows-10;firefox-790;
product: firefox
topic: bookmarks
locale: en-US
creator: naroon201
content:
<p>Okay so last year I built myself a new desktop PC around August 2020. I was using an Android smartphone prior to that and had some bookmarks on it I wanted to transfer to the desktop. I mistakenly thought it would simply 'absorb' those Android bookmarks into the bookmark collection I already had on this new desktop, but after using sync, it straight up removed the desktop bookmarks that were there and replaced them with the android ones exclusively. Another neat little 'feature' is how the bookmarks were also completely erased from the Android device after this.  </p><p>So once that happened, I restored my old desktop bookmarks, but then the bookmarks that were imported from the Sync from the android were now gone. My question is this: are those sync'd android bookmarks actually anywhere at all, like did Firefox automatically archive them somewhere just in case, or are they just lost completely? Thanks. </p>


created: 2021-05-17T07:23:53-07:00
updated: 2021-05-17T07:23:53-07:00
title: Mi lehet a hiba?
tags: desktop;websites;
product: firefox
topic: websites
locale: hu
creator: hugi_70
content:
<p>A firefox miért nem enged belépni a rosetta stone alkalmazásba? Helytelennek ítéli a belépési adatokat. </p>


created: 2021-05-17T07:20:29-07:00
updated: 2021-05-17T07:32:33-07:00
title: Firefox VPN
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413334;
creator: louis.lafranceschina
content:
<p>Hi, I installed the Firefox VPN and i localize the VPN in Milano and it's impossible to connect this site : <a href="https://www.raiplay.it/dirette/rai2" rel="nofollow">https://www.raiplay.it/dirette/rai2</a> I would like to see the Giro d'Italia. Best Regards </p>


created: 2021-05-17T06:39:38-07:00
updated: 2021-05-17T06:39:38-07:00
title: Firefox won't load or reinstall
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: daled43
content:
<p>Trying to reinstall Firefox after a crash.  I get this message "Your Firefox profile cannot be loaded. It may be missing or inaccessible"  How do I get past that?  I have uninstalled the program and did some deletes in the registry. </p>


created: 2021-05-17T04:38:25-07:00
updated: 2021-05-17T04:38:25-07:00
title: https
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: gbzrope
content:
<p>Firefox has started to default to HTTPS even when the site is HTTP In particular I can no longer log in to my D-Link router on 192.16.0.1 because it forces to HTTPS and gives: </p><p>An error occurred during a connection to 192.168.0.1. Certificate key usage inadequate for attempted operation. </p><p>Error code: SEC_ERROR_INADEQUATE_KEY_USAGE </p>


created: 2021-05-17T04:20:38-07:00
updated: 2021-05-17T04:20:38-07:00
title: Fast Scrolling
tags: mac-os;desktop;other;firefox-880;firefox-8801;
product: firefox
topic: other
locale: en-US
creator: r9h9
content:
<p>Dear Firefox, </p><p>Will there ever be an option to quickly skim through parts of a webpage using "option+down" or "option+up" like there is in Chrome? It helps scrolling through long websites. </p><p>Thanks a lot, R </p>


created: 2021-05-17T03:09:55-07:00
updated: 2021-05-17T03:09:55-07:00
title: Firefox 64Bit not working on new Fujitsu Lifebook E5510
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: nekomancer
content:
<p>So, i have the following interesting problem. I have a new laptop, brand and model mentioned above. Which is part of a domain in a small company. Other devices in the same domain don't have any issues and they use the same software on them, so i doubt it is a software based problem. </p><p>Now to the juicy bits: 1. Firefox 32Bit works fine. Absolutely fine. Was pre-installed by Fujitsu and then removed by me. 2. Installed the 64Bit Firefox 88.0.1, same version that was just uninstalled. 3. Firefox starts rather slow, does not open any websites, struggles to open the top menu bar, does not open settings at all. 4. Doesn't matter if i used a profile from my previous machine, or a fresh profile created on install or through the profile manager of Firefox. </p><p>Even manually deleted the whole Mozilla folder from %appdata% to see if any lingering data was the cause. Still, only the 32Bit version wants to work properly. </p><p>Any advice on how to troubleshoot the cause? </p>


created: 2021-05-17T02:26:55-07:00
updated: 2021-05-17T05:44:53-07:00
title: View Source Style
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: tr
answers: 1413330;
creator: ekaya
content:
<p>Merhaba, kaynak görüntüleyiciğimdeki renkler kayboldu ve sadece siyah beyaz gözüküyor. Bazen solda ki sayılarda gelmiyor. </p>


created: 2021-05-17T01:59:14-07:00
updated: 2021-05-17T01:59:14-07:00
title: Bold(<b> or <strong>) chars display a annoying "black line" on the right side.
tags: desktop;websites;ubuntu;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: NaAlOH4
content:
<p>when I open a website with some bold text, the bold text display not as exception. a black line on the right side of the char makes me mad. but it disappeared after zoom in 120% the page. </p>


created: 2021-05-17T01:00:39-07:00
updated: 2021-05-17T01:00:39-07:00
title: bookmarkssymbolics restore
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: senior2503
content:
<p>Use the current FF version 88.0.1 -  Question about the bookmarks toolbar: </p><pre>After the FF repair are the icons largely anonymized? They work fine - I'm just missing the typical website icon. For example the four-color ebay license plate. - How can I update the anonymous trademarks ???  </pre> <p>Firefox-Sync is activated, but I've got no changes to the bookmarks-icons. Thanks for the tip ... </p>


created: 2021-05-16T23:06:29-07:00
updated: 2021-05-16T23:17:45-07:00
title: Last Month's browsing history disappeared
tags: windows-7;desktop;tabs;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1413294;
creator: bergerdani
content:
<p>Hello, </p><p>My last month's browsing history disappeared (April 2021). It was there for a few days in May 2021 and I could see April in the "History" profile right under the "This Month" folder -as it should be. But then before I could get back to reviewing my April history, it disappeared. I believe this may have happened because my Windows 7 had alerted me that I was running low on diskspace while downloading... I maxed out my diskspace without realizing it may have cleared my browsing history to free up storage... maybe,maybe not... </p><p>So, in a panic of course, I view forums that talk about pulling up my Mozilla profile. </p><p>I try typing:  %APPDATA%\Mozilla\Firefox\Profiles\ in Windows and only find a single JSON file that I am not able to make sense of in an online JSON viewer... </p><p>I also tried installing a Firefox add-on SQlite viewer but I am having trouble finding what forums are calling "places.sqlite"... There is no SQ.LITE Manager under the Firefox 'Tools' tab... </p><p>I also tried to find the 'index.dat' file in a free online download of a dat viewer but i get this message: "Your current security settings do not allow this file to be downloaded'  after droping the dat file into it... I will include a screenshot of this... </p><p>Picture 1: Dat viewer Picture 2: The only file appearing after %APPDATA%\Mozilla\Firefox\Profiles\      entry into windows.... Picture 3: SQ.lite viewer.... Picture 4: JSON Viewer...before i drop JSON file Picture 5: JSON Viewer...after drop JSON file </p><p>Check mate. I don't know what else to do. I just need to view my entire month of April 2021 browsing history because Firefox crashed and did not restore my "restore previous session" a few weeks ago... I've never seen firefox erase browsing history so fast... </p><p>Please...please help. God bless.  </p><p>my e-mail is bergerdani@gmail.com </p>


created: 2021-05-16T21:26:12-07:00
updated: 2021-05-17T11:53:47-07:00
title: The mouse cannot drag up and down scrollbars for a specific site
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1413320;1413322;1413374;
creator: kk7755
content:
<p>Problem: the mouse can't drag up and down scrollbars of a specific website This website is not an ordinary website, but a small pop-up window for temporary preview inside the website. It may be a website in a specific environment simulating the mobile terminal. However, other browsers, such as Google and 360 browser, do not have this problem. Please ask the official to solve it. Thank you. </p><p><br> 问题：鼠标无法拖动特定网站的上下滚动条 这个网站不是普通网站，而是网站内部临时预览用的一个弹出式的小窗口，可能是模拟手机端，特定环境下的网站，但是其他浏览器，比如谷歌，360浏览器，都没这个问题，请求官方给予解决，谢谢。 </p>


created: 2021-05-16T19:07:19-07:00
updated: 2021-05-17T05:00:13-07:00
title: Constant crashes since the start of the day
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413323;1413324;
creator: nirochocz
content:
<p>Since the start of the day, Firefox has been constantly crashing constantly. Usually when I try to click / open / load a new tab or page, but sometimes just leaving it open causes a crash. I've tried to reinstall twice, but no luck. Safe Mode also did not help, so I assume it has nothing to do with add-ons. I also did a "Refresh" but, again, nothing. I did a full system scan (BitDefender, if it matters) but it did not detect any malware. Lastly, I restarted the computer and Firefox still constantly crashes.   </p><p>Here are the crash report logs:  </p><p>- bp-611b4c56-1e4d-4a1e-8b80-c648a0210517 -bp-48c4f0b9-8c93-4b5b-88bb-d3a100210517 -bp-49113762-959a-4788-8938-3670b0210517 -bp-b477e31a-35ac-4329-ba5c-d64120210517 - bp-42df11e0-7feb-4754-9d09-365980210517 - bp-f7a76c79-cade-4f76-9241-143590210517 - bp-208c4fa5-aabb-4455-a89d-a03c60210517 - bp-96d5b8c0-521e-4478-ba5d-755680210517 - bp-477a91fe-2409-4ae8-b263-8ff7c0210517 - bp-1c0ad77d-8945-4794-8e68-5aa370210517 - bp-58ca09c9-4bab-476d-8bcc-0485e0210517 - bp-cb70f76f-f68e-4933-a3af-294cc0210517 - bp-60d36a45-5feb-41e3-876f-420490210517 - bp-d359f5bd-d498-4935-bb66-e7f200210517 - bp-071e3332-79e9-4e5a-9eb3-a8b000210516 - bp-7bed91f6-fcb6-450e-87d3-106e10210516 </p>


created: 2021-05-16T18:39:31-07:00
updated: 2021-05-16T18:39:31-07:00
title: Firefox doesn't work correctly with Kaspersky Safe Money function but Edge and Chrome do!
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: da4658
content:
<p>I am currently running Windows 10 and Firefox 88.0.1 (64-bit) and Kaspersky Internet Security 21.3.10.391(b). </p><p>I have discovered an anomaly unique to Firefox which causes issues when using the Kaspersky Safe Money function for more than one website. </p><p>If you do not add the Kaspersky Protection add-on to both the Firefox normal browser window that you use for all browsing AND also to the Protected Browser window, when you try to open 2 or more websites that should have protected browers, you get a Run error when you try to open the 2nd website! </p><p>If you do add the Kaspersky Protection add-on to only the Firefox normal browser window, you still get a Run error when you try to open the 2nd website! </p><p>The reason this is unique to Firefox is that you do NOT need to add the Kaspersky Protection add-on/extension to either Chrome or Edge to make the Safe Money function work correctly for more than 1 website. </p><p>If you do add the Kaspersky Protection add-on/extension to Edge or Chrome, you only need to add it once, to the normal browser window, you do NOT need to add it to the protected browser window. </p><p>Surely this is a fault in Firefox and should be investigated and corrected or can someone explain why this happens with Firefox but not the other browsers. </p><p>I look forward to any information, advice etc that will help. </p>


created: 2021-05-16T18:08:19-07:00
updated: 2021-05-16T18:30:06-07:00
title: email do gmail no firefox
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: pt-BR
answers: 1413267;
creator: eniojelihovs
content:
<p>O mozilla firefox é o meu navegador padrão ao usar o gmail e escrever um email ele não quebra as linhas. Já limpei todos os dados e cookies de navegação no mozilla e segue o mesmo problema. Se uso o chrome, qua não gosto, este problema não aparece. Como resolver? Obrigado Enio </p>


created: 2021-05-16T17:54:22-07:00
updated: 2021-05-17T05:13:46-07:00
title: Firefox still constantly crashes
tags: mac-os;desktop;fix-problems;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413261;1413325;1413326;
creator: alifreeman93
content:
<p>I posted this question before, and it got escalated, but there wasn't a resolution or fix suggested. I am hoping with more crash reports I can get some help finding a solution! Firefox is now crashing routinely - as in, many times each day. I am at my wits end! It's not profile-related as I sync my browser profiles and have no issues on my other computer. I did a clean install, and the crash frequently slowed for a while, but now I'm back to tearing my hair out. Please help! </p><p>Here are the recent crash reports: bp-fdc51734-9975-4a67-a33f-348cb0210517 	5/16/21, 6:48 PM 	 View bp-b39dd934-e7ae-4f8b-80f7-1123d0210517 	5/16/21, 6:48 PM 	 View bp-cdead43d-7977-4425-95b7-e589d0210517 	5/16/21, 6:48 PM 	 View bp-7a93ee79-f638-4e30-b3bf-f66d90210517 	5/16/21, 6:48 PM 	 View bp-c16b3c85-3a20-4923-8ae7-4b72b0210517 	5/16/21, 6:48 PM 	 View bp-765b10f5-9988-4955-804f-175a90210517 	5/16/21, 6:48 PM 	 View bp-db61262c-686c-4a74-b141-4d4740210517 	5/16/21, 6:48 PM 	 View bp-3e3e63df-bb83-40f2-9058-b3b9c0210517 	5/16/21, 6:48 PM 	 View bp-d917cb17-4011-485f-974f-303880210517 	5/16/21, 6:48 PM 	 View bp-7831bfb3-dd19-43fb-b222-57c8b0210517 	5/16/21, 6:48 PM 	 View bp-653aee9f-1e77-4150-be7e-26a940210517 	5/16/21, 6:48 PM 	 View bp-8a89c943-4384-4b36-b30e-5f3d80210517 	5/16/21, 6:48 PM 	 View bp-c0a188b3-66e6-4530-8193-433840210517 	5/16/21, 6:48 PM 	 View bp-afca439c-82b6-446e-bb53-9b52f0210517 	5/16/21, 6:48 PM 	 View bp-a0f8dc37-5685-4b98-901d-dd2850210517 	5/16/21, 6:48 PM 	 View bp-9d78a008-f795-4447-b5a0-49f270210517 	5/16/21, 6:48 PM 	 View bp-67a74ec3-cf4e-4e4c-9378-a06060210517 	5/16/21, 6:48 PM 	 View bp-efb8faac-8570-4aaf-8e8a-1494c0210517 	5/16/21, 6:48 PM 	 View bp-03e450d7-37a2-469c-b71d-ef8ed0210517 	5/16/21, 6:48 PM 	 View bp-4d2a1325-5742-47e0-8d65-2ca220210517 	5/16/21, 6:48 PM 	 View bp-667d292b-3d39-48c4-824d-54de60210517 	5/16/21, 6:48 PM 	 View bp-c716da51-24d7-48f4-8b2e-c1fbd0210517 	5/16/21, 6:48 PM 	 View bp-94f1c241-8f4f-4cfd-95e9-cf76d0210517 	5/16/21, 6:48 PM 	 View bp-9dd81788-bd24-4295-854c-487270210517 	5/16/21, 6:48 PM 	 View bp-5ca07018-55c1-48df-9936-d13dc0210517 	5/16/21, 6:48 PM 	 View bp-c00e9ba3-9fb3-46e0-873b-a2d150210517 	5/16/21, 6:48 PM 	 View </p>


created: 2021-05-16T17:45:21-07:00
updated: 2021-05-17T05:14:29-07:00
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413327;
creator: kdf_333
title:
my problem is the following: "Previously I could see the saved passwords, but for a few days now we have been able to see it,

content:
<p>my problem is the following: "Previously I could see the saved passwords, but for a few days now we have been able to see it, </p>


created: 2021-05-16T17:30:55-07:00
updated: 2021-05-16T20:10:52-07:00
title: Firefox auto update to version 88 under windows 7!
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1413257;1413272;
creator: chrisinfos
content:
<p>OS: Windows 7 on notebook </p><p>Firefox automatically updated to version 88 After restarting the computer it says that FF88 is not compatible with the current version of OS. = Why did the update start under Win7 if it is not compatible with Win7? = How can I downgrade to a Win7 compatible version without losing any logins? </p><p>with unhappy regards </p><p>Chris Hostettler [email] </p>


created: 2021-05-16T17:26:19-07:00
updated: 2021-05-16T17:37:37-07:00
title: Recovering Deleted Profile/Bookmarks
tags: mac-os;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1413256;
creator: saturdayscribe
content:
<p>I kept getting the "A copy of Firefox is already open" error, so I deleted one of the two profiles that I found. Apparently I chose the wrong one, and now all of my bookmarks are gone. I DID click something that said NOT to remove all my information (bookmarks, etc) so there must be a way to get it back, but how? I really only care about the bookmarks. </p>


created: 2021-05-18T16:32:48-07:00
updated: 2021-05-18T16:32:48-07:00
title: Having troule bookmarking in one of the windows of firefox
tags: desktop;bookmarks;windows-10;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
creator: mmk
content:
<p>I have a few windows of firefox  containing many tabs which I have bookmarked, However, One of the windows, When I press Ctrl +Shift+ D,  in order to save all the tabs into bookmark, This leads to a unexpected behavior, here is a screenshot that can depict very well on whats occurring.  </p><p>The expected output of it would include NAME and folder input on the dialog box, That doesn't appear to be the case. </p>


created: 2021-05-18T15:43:25-07:00
updated: 2021-05-18T15:43:25-07:00
title: How to change my Firefox Account email address
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: DaveC49
content:
<p>Hi. My email address has changed but when I login and try to change it to the new address the website sends a confirmation to my old address which is no longer functional. I can't actual find any other way of changing my email address. Try to set up two factor login has the same result. When someone wants to change an email address a pretty common reason is that they no longer have access to the previous address (some ISP providers suck). Requiring a confirmation of the old address to add/change an email has to rate as fairly stupid.  Even the reply to this will be notified at my previous non-functional email address.???? </p>


created: 2021-05-18T15:29:18-07:00
updated: 2021-05-18T15:52:10-07:00
title: One of the best function of Firefox the "Screenshot" function disappeared.
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413589;
creator: pierofor
content:
<p>Hi, </p><p>I use often Firefox(private) the "Screenshot" function (where there is the address) disappeared. Could you please reinstalled ? This is very important for the privacy. </p><p>Thanks </p><p>Have a nice day </p><p>Piero </p>


created: 2021-05-18T15:28:10-07:00
updated: 2021-05-18T15:28:10-07:00
title: Browser history vanished.
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: phocyg2
content:
<p>Hi Firefox community, I've enjoyed using Firefox for a while, and without complaint, until yesterday and I'm hoping you can help. Approximately 4 days of browser history vanished. This is unfortunate since it included research. The browser history of these approx. 4 days were visible in the sidebar window during the recent session, however when the computer was restarted the recent 4 days were completely gone. I've already tried to sort this out, but unsuccessfully so now I'm asking: Any ideas how/why this would happen and what can be done to recover this lost history? Any thoughts are greatly appreciated. </p>


created: 2021-05-18T15:20:15-07:00
updated: 2021-05-18T15:20:15-07:00
title: YouTube videos won't play if I am signed into my Google account
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
creator: m.perrott
content:
<p>Today, I am unable to play any YouTube videos if I am signed into my Google account. Once i've signed out of my account it works fine. All other browsers do not have this problem.  </p><p>I have already tried clearing all my history, cache and cookies and it still does not work. </p>


created: 2021-05-18T14:37:06-07:00
updated: 2021-05-18T14:37:06-07:00
title: Google Suite on Firefox Browser
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: robert.jason.glass
content:
<p>Hello, I work at a school that uses Google Suite for document sharing.  I use Firefox and there were never any problems, but over the past two days a few bugs have appeared.  So far I have noticed: 1)  Hangouts doesn't work 2)  I can't share files with colleagues as Editors of the document (viewer, yes) </p><p>When I switch to Chrome, everything works fine.   </p><p>Is there an issue with Google updated and Firefox not being aligned, or is the problem on my end? </p>


created: 2021-05-18T14:28:08-07:00
updated: 2021-05-18T16:33:46-07:00
title: Bookmark option and other permission pop-up didn't exist.
tags: desktop;beta;bookmarks;windows-10;firefox-890;
product: firefox
topic: bookmarks
locale: en-US
answers: 1413587;1413593;
creator: shippudennaruto668
content:
<p><strong>I am using the Developer Edition of Firefox</strong> and this problems occur when I noticed that the permission pop-up didn't contain all of the information it was supposed to say. This problem also happens when I wanted to bookmark something in the browser itself. </p><p>I have installed quite a few extension and some of them also experience the same problem : </p> <ul><li> React Developer Tools <strong>(affected)</strong> </li><li> Multi-Account Containers (not affected) </li><li> AdBlock (not affected) </li><li> Password Manager (not affected) </li><li> Tab Session Manager (not affected) </li></ul> <p>I think this is a bug on Firefox end and I would like it to be fixed as soon as possible. Thank you very much. </p>


created: 2021-05-18T12:38:44-07:00
updated: 2021-05-18T15:25:53-07:00
title: Cursor appears in adressbar not in searchbar
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1413562;1413567;1413577;1413588;
creator: marito151986
content:
<p>Hi, </p><p>After a new windows installation, firefox opens a new tab (newtab override) and places the cursor in the upper adressbar. I am looking for a way so that the cursor appears in the search bar in the middle. It happens with the newtab override and also without it. I could not find anything on helpsites and fora. </p><p>Does this look familiar to you ? </p>


created: 2021-05-18T11:46:42-07:00
updated: 2021-05-18T13:20:23-07:00
title: swiping on touchpad on Mac moves tab(s) to new window
tags: mac-os;desktop;beta;fix-problems;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413552;1413556;1413571;
creator: wsmwk
content:
<p>This literally driving me crazy. For the last 2-3 weeks sometimes when I swipe a page to scroll it, the page (tab) is moved to a new window.  I'm on a Mac, recently updated to Big Sur.  Notable addon installed is treestyletabs.   I'm not really in a position to be able to test with add-ons disabled. </p>


created: 2021-05-18T10:46:56-07:00
updated: 2021-05-18T11:54:19-07:00
title: How do I merge and reconcile passwords from multiple Firefox profiles?
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1413550;
creator: MyTempAccount
content:
<p>It's a simple enough task, and common enough that there should be a straightforward procedure for it. If such a thing exists on this site, I can't find it. </p>


created: 2021-05-18T10:43:58-07:00
updated: 2021-05-18T10:43:58-07:00
title: messaggio di posta
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: it
creator: pietro.bacchin
content:
<p>sto ricevendo delle email dal mio gestore di servizi delle quali visualizzo solo il logo. Tutto il resto è un rettangolo grigio. Con tutti gli altri browser (chrome, edge in particolare) leggo perfettamente il contenuto. Mai avuto un simile problema in tanti anni che uso Mozilla. Devo correggere dei settaggi? </p>


created: 2021-05-18T10:35:28-07:00
updated: 2021-05-18T10:35:28-07:00
title: utilizzo cpu in riproduzione video (youtube e netflix)
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: it
creator: roberto.portuese
content:
<p>I video riprodotti da firefox non sfruttano la scheda grafica come dovrebbe, i colori sembrano limitati. Utilizzando Edge la differenza è oggettiva, cpu a meno della metà e immagine nettamente migliore, le sfumature sono uniformi e non a fasce. Windows 10 x64, Phenom 2x4 3.4 Mhz, Radeon RX 550, TV LG HDR10, driver aggiornati all'ultima versione. Stesso problema anche con altri 2 pc, ryzen e fx8300, grafica radeon RX 570. Saluti </p>


created: 2021-05-18T10:09:40-07:00
updated: 2021-05-18T10:18:47-07:00
title: Back tab limit
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1413540;
creator: Col_Boogie
content:
<p>Questions and suggestions about how far back you can back tab the linked sites. I noticed that when there are too many links in a tab, the oldest drops off and you can no longer back tab to it. (1) Is there an option to set how many links are allowed before drop off occurs? (2) When that happens, how does it affect the JAVASCRIPT history.go() function? (2a) For HTML the first time the &lt;body onload='function()'&gt; the function can find the programs position in the link chain by using history.length. However, later (like returning from a link) is there a way to find that position? Saving it has hazards. Maybe you can suggest a history.current element. (3) I would like a way on browser screen to make the current link the first link (drop all the prior ones). It would reduce memory requirements. (I know, this should go in the suggestion box, but it is closed). </p>


created: 2021-05-18T10:08:52-07:00
updated: 2021-05-18T13:37:13-07:00
title: keeper password add on icon starte failing login
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: en-US
answers: 1413574;
creator: IKE58
content:
<p>laptop and desktop both wd10 ff 88. laptop work fine, dsktop started failing yesterday. have uninstalled ff on dsktop and only added one add on-keeper, still fails icon log in.  login from vault work fine on dsktop, but if you can't use icon , you have to copy/paste each uid &amp; pswd. this is really slow. need icon fixed. </p>


created: 2021-05-18T09:57:17-07:00
updated: 2021-05-18T09:57:17-07:00
title: menu colors
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: rishik.leo
content:
<p>How to change the color of this menu. I'm using Firefox on mac with dark mode but this menu is still visible in white color. I tried using an add-on but it doesn't change. Any way to change that </p>


created: 2021-05-18T09:45:09-07:00
updated: 2021-05-18T13:41:00-07:00
title: Recovering Deleted Profile/Bookmarks
tags: mac-os;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1413560;1413565;1413568;1413576;
creator: saturdayscribe
content:
<p>I'm posting this again because I really need help! Also because I'm afraid I messed something up by replying to my own question. But I kept getting the "A copy of Firefox is already open" error, so I deleted one of the two profiles that I found. Apparently I chose the wrong one, and now all of my bookmarks are gone. I DID click something that said NOT to remove all my information (bookmarks, etc) so there must be a way to get it back, but how? I really only care about the bookmarks. Also want to mention that I'm on Mac, not Windows. I tried something called Recuva but I can't run .exe files on my Mac. </p>


created: 2021-05-18T09:29:27-07:00
updated: 2021-05-18T12:36:10-07:00
title: language
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413561;
creator: psiuk.michele
content:
<p>bonjour , depuis quelques mois mon compte WISH est en langue russe , comment y remédier , je me suis inscrite en français , merci pour la réponse </p>


created: 2021-05-18T09:23:23-07:00
updated: 2021-05-18T13:22:48-07:00
title: Firefox should ask for my PC's password before revealing any of its stored password.
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1413543;1413548;1413573;
creator: ezequiel.ezb
content:
<p>That's something Chrome does for ages. If I'm logged in to a local account on Windows and I want to reveal any of the passwords Chrome is storing, it will ask me for my credentials every time I try to see one of these passwords. </p><p>Firefox just shows them right away, exposing dozens of passwords to whoever might be using the computer. </p><p>I'm attaching 2 images, one from the password manager in Firefox, another from Chrome. you'll see that in chrome I'm asked for my windows credentials when trying to see passwords </p>


created: 2021-05-18T09:13:46-07:00
updated: 2021-05-18T09:15:38-07:00
title: Mozilla feedback form is not working.
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1413530;
creator: ezequiel.ezb
content:
<p>Going to Firefox &gt; Help &gt; Send Feedback gives me the page shows in the attachment. </p><p>Nothing ever happens, regardless of which browser or PC I'm using, I'm unable to give feedback. </p>


created: 2021-05-18T08:23:14-07:00
updated: 2021-05-18T08:23:14-07:00
title: Travamentos durante reprodução de vídeos gravados via Google Meet
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: pt-BR
creator: jon_mozl
content:
<p>Olá comunidade de Suporte, </p><p>Estou tendo problemas com o streaming de vídeos gravados pelo Google Meet. Durante a reprodução a partir do Google Classroom, mesmo que o vídeo já esteja carregado, o player trava e eu tenho que atualizar a página. Como o player do Classroom/Drive é o mesmo do Youtube, o problema é semelhante a quando um vídeo para de reproduzir por falta de conexão, mas este não é o problema. Também tive o mesmo erro com a versão Nightly. </p><p>Desde já agradeço. </p>


created: 2021-05-18T08:04:59-07:00
updated: 2021-05-18T08:50:57-07:00
title: Using Lighthouse
tags: mac-os;desktop;other;firefox-800;
product: firefox
topic: other
locale: en-US
answers: 1413506;1413509;1413519;
creator: mmerlinna
content:
<p>I added the Lighthouse extension, but cannot find any icon/link anywhere in FF so I can use it.  What did I fail to do when adding the extension? </p>


created: 2021-05-18T07:19:53-07:00
updated: 2021-05-18T10:34:11-07:00
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1413531;1413536;1413539;1413544;
creator: jpimentas
title:
Get credencials from another firefox files as I am not able to export credencials from the other one.

content:
<p>Hi  I upgrated my ssd disk of my laptop.  The old one ssd is not ble to reboot the windows 10 SO, so I'm not able to export credencials from in order to import into this new one. How can I import that credencials information to this new one? I have already created some credentials to some sites as needed to download software to work. Thanks in advance for your help Jorge Pimentel </p>


created: 2021-05-18T07:04:33-07:00
updated: 2021-05-18T07:04:33-07:00
title: "Secondary email must be different than your account email"
tags: mac-os;desktop;sync;firefox-880;firefox-8801;
product: firefox
topic: sync
locale: en-US
creator: bigdata89
content:
<p>I am trying to update the primary email associated with my Firefox account. My primary email is listed as &lt;primary@domain.name&gt;, for example. My secondary email is not assigned. When I try to add &lt;preferred.email@domain.name&gt; to my secondary email, I get the message: "Secondary email must be different than your account email" </p><p>I do not see this "account email" listed anywhere. Where do I find it, and how can I change it? </p><p>Many thanks, bd89 </p>


created: 2021-05-18T06:50:04-07:00
updated: 2021-05-18T12:54:45-07:00
title: Top SItes Custom Image
tags: mac-os;desktop;tabs;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1413524;1413528;1413553;1413564;
creator: MichaelJonas
content:
<p>Using FF 88. I'm trying to use a Custom Image with the Top Sites icons, but I can't get any to load? What URL is FF asking for?  I tried using the full path name for images I have on my Mac, but nothing happens. </p><p>Are there clear instructions that someone can point me to?  Thank you. </p>


created: 2021-05-18T06:42:55-07:00
updated: 2021-05-18T06:42:55-07:00
title: Avast Internet module and Firefox for mac 88.0.1
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: analice1pt
content:
<p>Subject: Avast Internet module and Firefox for mac 88.0.1 </p><p>Dear Mozilla volunteer, </p><p>I need your help. I have just purchased AVAST Ultimate and I am having problems with my beloved Firefox browser. The message I receive is: </p><p>"Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.facebook.com" rel="nofollow">www.facebook.com</a>. Peer’s certificate has an invalid signature. </p><p>Error code: SEC_ERROR_BAD_SIGNATURE </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem." </pre> <p>This happens with any site, even with the Mozzila site. I am now using Safari, but I am a firefox person so, please, help me. </p><p>Thank you in advance. </p><p>Ana Baptista </p>


created: 2021-05-18T06:41:45-07:00
updated: 2021-05-18T06:41:45-07:00
title: Reinstalled Thunderbird doesn't open
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: jmansson97
content:
<p>1) Reinstalled Thunderbird doesn't open. (Had a lot of professional help yesterday with settings and other things of which I didn't understood anything.) I'm 75 and do need my e-mail a.s.a.p. 2) Change Firefox language from English to Swedish. I've tried myself in the lower right corner but it always sets back to English. </p><p>Regards Johnny M. jmansson97@gmail.com </p>


created: 2021-05-18T05:48:16-07:00
updated: 2021-05-18T06:13:28-07:00
title: Privacy
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
creator: BHanse
content:
<p>Authorization for studies is unchecked on my account.  When I notice that I participated in 2 remote-studies without me knowing anything about it, nor when it was done, nor why :  </p><p>T =TopSites Launch Phase 3 - US v2•Terminée TopSites + Redirect Launch T=TopSites Launch Phase 3 - GB•Terminée TopSites Redirect Launch </p><pre> Why is Firefox doing  remote-studies from 2 continents on my account without my consent? nor telling me anything about it?  </pre> <p>It is true that I've been redirected using Firefox for quite a while with no idea why (not a good grade as far as privacy is concerned...). </p>


created: 2021-05-18T05:41:51-07:00
updated: 2021-05-18T08:22:03-07:00
title: Not getting 6 digit code after sign in
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1413504;1413507;
creator: ajay.sharma
content:
<p>Hi, I am not getting 6 digit code on my office email after login. I tried and waited 2-3 hour but did not get any code or link, I have added Mozilla account to my contacts also but still did not get. </p>


created: 2021-05-18T04:58:31-07:00
updated: 2021-05-18T04:58:31-07:00
title: Payment Currency
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: swhite281
content:
<p>I have changed my payment currency to pounds sterling as I am in the UK but your browser does NOT changed it from US dollars.I have repeatedly tried ALL the different suggestions but still have NO success.Why are you making this SO DIFFICULT??????? </p>


created: 2021-05-18T04:57:01-07:00
updated: 2021-05-18T04:57:01-07:00
title: I can't play videos directly from OneDrive
tags: linux;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
creator: mr_robot
content:
<p>As i said in the title I can't play videos directly from OneDrive so i'm forced to use a chromium based browser only for that , i tried to make it work even in private mode and a fresh firefox installation without any results </p>


created: 2021-05-18T04:37:12-07:00
updated: 2021-05-18T08:55:36-07:00
title: " screenshot "
tags: desktop;other;windows-81;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413497;1413522;
creator: sidr03
content:
<p>Hello. And why did you delete such a necessary tool as a screenshot from the address bar? Please return it to always be the default. You are moving along the path of development, so why spoil the browser. </p>


created: 2021-05-18T04:20:51-07:00
updated: 2021-05-18T04:20:51-07:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: djlepin
title:
Created a symbolic link to a security certificate, now Firefox will not open webpages, nor open its preferences tab

content:
<p>...and I don't receive any error messages. I've made sure it wasn't just my selected homepage. I tried other major cites like <a href="http://CNN.com" rel="nofollow">CNN.com</a>, <a href="http://Amazon.com" rel="nofollow">Amazon.com</a>, etc. I just see a blank tab. However if I use Chromium (I run the latest LTS release of LinuxMint w/ Xfce desktop) websites open just fine. </p><p>I was attempting to configure a symbolic link to a security certificate so that I could run Schwab StreetSmart via Citrix Workspace via the directions given here: <a href="https://stackoverflow.com/questions/59905065/using-schwab-streetsmart-edge-cloud-on-linux-citrix-error" rel="nofollow">https://stackoverflow.com/questions/59905065/using-schwab-streetsmart-edge-cloud-on-linux-citrix-error</a> </p><p>This is the command I ran: sudo ln -s /usr/share/ca-certificates/mozilla/DigiCert_Global_Root_G2.crt /opt/Citrix/ICAClient/keystore/cacerts/DigiCert_Global_Root_G2.pem </p><p>I then rebooted as the instructions say and when the system came back up I opened up FireFox and I wasn't able to access any sites. Also when I click on the drop down menu and click on "Preferences" in FireFox nothing happens. No error messages. </p><p>I even tried removing and reinstalling FireFox, it didn't help. I'm at a loss. </p>


created: 2021-05-18T04:13:21-07:00
updated: 2021-05-18T10:39:07-07:00
title: Secondary Email setup
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1413545;
creator: the49rs
content:
<p>How can I use an email address as a secondary if the process will NOT let me use it? Why is the process so annoying? Why can't Firefox allow me a chance to decide what I want to do instead of treating me as an idiot? </p>


created: 2021-05-18T03:18:24-07:00
updated: 2021-05-18T11:54:58-07:00
title: Podivné chování FF při zobrazování stránek.
tags: windows-7;desktop;websites;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: cs
answers: 1413496;1413551;
creator: bd7421d1
content:
<p>Zdravím všechny. Už si nevím rady, mám FF88/64bit na Win7/64 Pro, noťas HP G7000. Problémy jsou dva a předem prosím, odpovědi typu přeinstaujte si FF, restartujte v nouzovém režimu, popř upgradujte na Wokna 10 si ušetřte. Už jsem zkusil znovu naistalovat FF (ovšem po něm v registrech zůstalo úplně všecko, tudíž přeinstalace je sporná), dokonce naformátovat HDD, vše naistalovat znovu, včetně platného Nod32, pořád se to stává. První problém je v tom, že některé stránky (naposledy Microchip) se po několika kliknutích zblázní, dokonale se roztrhá skladba stránky, zůstane jen obrovský psaný text bez fontů a ikonka obnovení/zastavení načítání začne bláznivě měnit symbol otočné šipky na x rychlostí asi 10x za sekundu. Nahoře se objeví nějaké příkazy čtečce (?!), jako zatrhávací políčka, ale nic z nich nefunguje. Zbývá stránku jen totálně na několikerý pokus zavřít, nebo sestřelit FF ze Správce, když se ani to nepodaří... Stává se to náhodně v čase i prostoru (tedy na různých stránkách a vždy po náhodné době). Doufám, že alespoň toto stihnu dopsat. Druhý problém je v tom, že se mi náhodně po stisku klávesy (teď to bylo obyčejné "M"), objeví v dolní části ladící okno. Dá se zavřít, ale je to otravné a netuším, jak se toho zbavit. Díky za případnou pomoc a uvítám někoho, který má podobné zkušenosti. </p>


created: 2021-05-18T03:14:37-07:00
updated: 2021-05-18T13:21:49-07:00
title: I can no longer access a specific website only from the Firefox desktop
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413483;1413494;1413516;1413527;1413563;1413572;
creator: Zuld51
content:
<p>Hi, Since 2-3 days, I can no longer access a specific website (before all was fine, and I still have access to others website without issue). It's only from Firefox desktop, from Firefox android it works, from Edge or Chrome too (on same computer). Same issue on my laptop (with previous firefox version and latest). It's a "loading error", maybe "time out" ("Le délai d’attente est dépassé" in french). </p><p>I tried to do the things suggested in help, as: _delete cookies and cache _check proxy config (not used) _enable "network.dns.disableIPv6" and "network.dns.disablePrefetch" _disable extensions (also tried debug mod) </p><p>Also tried the 'ipconfig /flushdns', before seeing that same issue on the laptop. I use Avast, but I don't think it's because of him. </p><p>Any idea please? </p>


created: 2021-05-18T02:54:10-07:00
updated: 2021-05-18T09:11:56-07:00
title: Auto Fill Not Working
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413475;1413476;1413529;
creator: divya.prakash92
content:
<p>Hello Team, I'm facing a weird issue with my Firefox Browser version 88.0.1 (64-bit). I can't use the auto-fill feature (for username and password) for the below website - <a href="https://netbanking.hdfcbank.com/netbanking/CCLogin.html" rel="nofollow">https://netbanking.hdfcbank.com/netbanking/CCLogin.html</a> I find it really irritating as every time I have to view my password to login to this website's account. I checked with Chrome, it's performing well, auto-fill feature is working for every website. Could you please check and help. Thanks! Prakash </p>


created: 2021-05-18T02:41:10-07:00
updated: 2021-05-18T11:25:41-07:00
title: Unable to use several websites; all show the same error - NS_ERROR_FILE_CORRUPTED
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413484;1413546;
creator: tomishko
content:
<p>Starting last week (with the 88 update?), I've had problems using several sites that I have to login to. It started with Outlook (Office 365), but now includes Zendesk and even the Firefox Account. In the case of Outlook, I got an error message. For Zendesk, I can log in but the page doesn't render. On the FF Account page, I get a message saying cookies and local storage aren't enabled, though they are. </p><p>In all cases, there's an 'Uncaught exception...NS_ERROR_FILE_CORRUPTED...' error in the console. I got outlook working by using localStorage.clear() and sessionStorage.clear() in the console, but it was a temporary fix. </p><p>I've disabled all extensions to no avail. Some of these sites work in FF safe mode (hence logging in to write this), but Outlook is unresponsive.  </p><p>What's going on? Is there a fix? </p>


created: 2021-05-18T02:32:52-07:00
updated: 2021-05-18T04:04:30-07:00
title: External protocol flooding vulnerability
tags: mac-os;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1413472;1413478;1413479;
creator: ms_outlook
content:
<p>Sorry if this has been posted/raised already but I couldn't find anything relevant when searching so posting it here. This fingerprinting method seems to work really well across different browsers including Firefox. </p><p><a href="https://schemeflood.com/" rel="nofollow">https://schemeflood.com/</a> </p>


created: 2021-05-18T02:13:15-07:00
updated: 2021-05-18T02:13:15-07:00
title: certificate exceptions for server via "certificate management" not working
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: alx108
content:
<p>I added a few exceptions for internal servers with self-signed certificates via Settings-&gt;Security-&gt;Show Certificates-&gt;Server-&gt;Add Exception (permanent exceptions). But these exceptions do not prevent the certificate warning on first connect, after restarting firefox I always need to allow a exception for all of these servers (I have mutiple tabs with monitoring / management sites for some servers open).  How to get rid of the warning ? (I can't use let's encrypt certificates on the server, because the server have no internet connection.). Additional: In the german version of the certificate management dialog are certificate name ("Zertifikatsname") and server name  ("Servername") column headings (or data) exchanged, the "certificate name" column shows the server name and vice versa. </p>


created: 2021-05-18T01:54:10-07:00
updated: 2021-05-18T04:39:57-07:00
title: Crash Firefox
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413485;1413486;
creator: Mennadiego
content:
<p>Hi, can you help me? I have these crash codes in my Firefox: </p><p>bp-e33a7455-ba75-44e6-a5a7-8839f0210505 bp-0cc54bc8-471d-4095-acef-7bebf0210410 </p><p>Thanks in advance. </p>


created: 2021-05-18T01:54:04-07:00
updated: 2021-05-18T09:06:56-07:00
title: Locking Lockwise Passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1413474;1413526;
creator: oriolgalceran
content:
<p>Hey everybody, </p><p>I'm a bit worried that I can access my lockwise passwords page directly from the browser with no checks. Is there a way that I can make the browser ask for my firefox password or something before showing anybody all my accounts and their passwords in plain text? </p><p>Thanks! </p>


created: 2021-05-18T01:51:39-07:00
updated: 2021-05-18T05:51:52-07:00
title: Crash Firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: Mennadiego
content:
<p><em>[Locked as a duplicate of <a href="https://support.mozilla.org/en-US/questions/1336473" rel="nofollow">https://support.mozilla.org/en-US/questions/1336473</a>. Please follow up there, thanks.]</em> </p><p><br> Hi, can you help me? I have these crash codes in my Firefox: </p><p>bp-e33a7455-ba75-44e6-a5a7-8839f0210505 bp-0cc54bc8-471d-4095-acef-7bebf0210410 </p><p>Thanks in advance. </p>


created: 2021-05-18T01:10:25-07:00
updated: 2021-05-18T01:10:25-07:00
title: click magnet link and prompt window opens everytime
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: en-US
creator: thomask9w
content:
<p>I click a magnet link and it keeps asking me what to do and I have already told it to do this automatically from now on. It even has the checkbox already ticked as if it is fkn retarded. I have refreshed firefox and nope I have uninstalled firefox and reinstalled it nope. I have checked all the forums about it and even made it so that the system cannot alter the default torrent program. Still, nothing works. I am so angry coz it used to be fine. So sick of updates that "fix" stuff... It would be nice if it just bloody worked. </p>


created: 2021-05-18T01:05:21-07:00
updated: 2021-05-18T04:41:34-07:00
title: Firefox blocks my staging website which requires authentication
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1413487;
creator: magicpowers888
content:
<p>I have a staging site for my website which is protected (not visible to the public) and requires authentication with the username and password to be accessed. </p><p>Firefox is blocking access with the authorisation window coming up empty again and again and again when I enter the credentials. </p><p>So - I have to use a different browser just to access this one site. </p><p>I have cleared the cookies and cache, removed the site from the browsing history - Firefox is still blocking the access. </p><p>how can I unblock it? </p><p>I use Windows 64 bits on my PC. </p>


created: 2021-05-18T00:18:27-07:00
updated: 2021-05-18T08:46:24-07:00
title: Annoying Outlines and square elements
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413488;1413503;1413515;
creator: david.s.mattes
content:
<p>I've been trying to figure out why my browser looks weird in several locations. You can see in the screenshots that elements I know should be round are square and dark outlines are appearing in both browser and app elements (all shown by pointers). I've tried searching the settings for accessibility features that might be making things stand out but I could not find anything like that. Any ideas? </p><p>(And yes I know I misspelled "quiz" in that subject line. You have a good eye.) </p>


created: 2021-05-17T23:28:15-07:00
updated: 2021-05-18T00:07:47-07:00
title: Firefox accesses Solidworks fonts folder
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: carolift1
content:
<p>Hi, lately I have been trying to tackle my secondary HDD being spun up for no reason in the background and one thing that keeps popping up is Firefox.exe accessing a bunch of fonts contained in the Solidworks installation on the HDD (which is a secondary drive, while Firefox is installed on the primary SSD). </p><p>I really cannot understand why it happens, since I think nobody is supposed to install Solidworks along with Firefox. Of course I don't want this activity to wake up my drive, but also, is it normal? I have to admit I'm kinda worried. </p><p>I'll attach screenshots from Sysinternals Process Monitor </p><p>Thanks in advance to anyone that will help :) </p>


created: 2021-05-17T22:51:23-07:00
updated: 2021-05-18T04:46:48-07:00
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413489;
creator: ton_wittenberg
title:
firefox randomly restarts a few times a day. no error no. no crash report. and not able to restore tabs.

content:
<p>so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to "refresh" firefox that did not fix the issue. my firefox is up to date. im on windows 10 which is als up to date. please advise cause its driving me crazy to lose my tabs every few hours.. </p>


created: 2021-05-17T22:41:23-07:00
updated: 2021-05-17T22:41:23-07:00
title: Abrir marcador en nueva pestaña sin cambiar de página
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: es
creator: EricSimon
content:
<p>Hola! Llevo un buen rato buscando y no encuentro la manera, a ver si me podéis ayudar. </p><p>Me gustaría poder abrir marcadores en una nueva pestaña sin cambiar a ella pero no veo la opción para configurarlo de este modo (sería imitar el comportamiento de abrir enlaces en nueva pestaña). </p><p>Alguien sabría echarme una mano? </p><p>Gracias </p>


created: 2021-05-17T22:02:45-07:00
updated: 2021-05-17T22:02:45-07:00
title: STILL NO PLAYABLE SOURCES FOUND! HELP!!
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: justajokemyfriend
content:
<p>I've tried evreything the on the help pages. All addons installed, everything you say I have to do to play actual livestreams on firefox. Still nothing works. Since Adobe stopt develloping their software in 2020 I can't play any live streams. I don't wat to use edge, but edge works on Live Streams. I've installed the Media features pack, used every fix on het help page. Nothing works. I just want to use Firefox. Why is Modzilla making this so hard????? </p>


created: 2021-05-17T21:29:40-07:00
updated: 2021-05-18T11:40:47-07:00
title: Firefox will not load any websites/pages
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1413490;1413549;
creator: jayhawk7141
content:
<p>I am running Firefox 88.0.1 on Windows 10 and I can not get any websites/pages to load. When I click on the Firefox icon it opens the main Firefox screen but goes no farther. I can still access the menus but nothing will load. Also on the man screen on the 3 bar menu is a icon the says "Account Disconnected". I am using Microsoft Edge to write this but I hate it! I did a Windows update shortly before this problem popped up. Should I try to uninstall that update?? Any and all help or ideas will be greatly appreciated. </p>


created: 2021-05-17T21:24:30-07:00
updated: 2021-05-18T04:50:00-07:00
title: Part of page is blank/broken
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413491;1413492;
creator: ravendragonwing
content:
<p>Part of this page is blank/broken in Firefox (am updated to most current version) and I tried in safe mode, same issue. Works fine in Chrome... Wish I could upload pictures, but size is too big and I cannot for the life of me make the screen shots smaller without losing the useful info. </p>


created: 2021-05-17T19:05:30-07:00
updated: 2021-05-17T20:39:37-07:00
title: Firefox 88.0.1 crashes every time it closes
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413450;1413451;
creator: JEVColorado
content:
<p>Firefox 88.0.1 crashes every time it closes. It also causes problems with my Yahoo email, now I have to sign in every time I use Firefox 88.0.1 </p><p>This problem started right after I use the troubleshooting to resolve a problem. </p><p>I use Revo Uninstaller Pro version 4 to complete remove Firefox. I shut down the computer and start it again after waiting for 5 minutes. </p><p>That did not work. </p><p>So when will this problem be fixed. </p>


created: 2021-05-17T18:26:23-07:00
updated: 2021-05-17T18:26:23-07:00
title: Access Denied
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: numberyellow
content:
<p>Ever since the last update (88.0.1), I have been unable to login to my bank, or IRS sites. SOMETIMES, if i clear cookes and cache, i can get into my bank, but then when i logout, i get the access denied message again, and can't log back in. These same sites work with no issue in Chrome. </p><p>This is infuriating. Can anything be done to fix this, or am i going to be stuck waiting for the next firefox update? </p>


created: 2021-05-17T18:17:14-07:00
updated: 2021-05-18T15:13:42-07:00
title: Problema com mecanismo de pesquisa: potencial problema de segurança
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1413449;1413452;1413505;
creator: mateushirt000
content:
<p>Boa noite! Então, estou tendo problemas em pesquisar termos no Google pela barra de pesquisa. O Firefox alega "Não conectou: Potencial problema de segurança", mas, dando uma lida nas informações do erro, percebo que há escrito: </p><p><em>[...] O Firefox não confia neste site porque ele usa um certificado que não é válido para <a href="http://www.google.com" rel="nofollow">www.google.com</a>. O certificado só é válido para os seguintes nomes: <a href="http://www.google.com.br" rel="nofollow">www.google.com.br</a>, *.google.com.br, <a href="http://google.com.br" rel="nofollow">google.com.br</a></em> </p><p>E, então, mudei a url da barra de pesquisa de <a href="http://google.com" rel="nofollow">google.com</a> (que o mecanismo de pesquisa adiciona automaticamente) para <a href="http://google.com" rel="nofollow">google.com</a><strong>.br</strong> e funcionou. Pois bem, quero mudar o mecanismo de pesquisa para que ele adicione o ".br" automaticamente, mas não consigo achar onde e nem como. É possível? </p><p>Grato. </p>


created: 2021-05-17T18:13:28-07:00
updated: 2021-05-17T19:46:33-07:00
title: Firefox developer tools response garbarge
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413434;1413443;1413444;1413445;
creator: george1319
content:
<p>Hi, I'm having an issue with Firefox developer tools response in the network tab. When I look at the response it's all garbage but when I look at it in Chrome or Charles proxy it looks fine. </p><p>To replicate: 1. Go to <a href="https://www.realestate.com.au/new-homes/" rel="nofollow">https://www.realestate.com.au/new-homes/</a> 2. Open up developer tools, switch to network tab and filter by .mst 2. On the webpage click `Explorer` sub menu item 3. Inspect the response of the .mst requests and it's garbage like: PHN0eWxlIHR5cGU9InRleHQvY3NzIj4uc3RhbmRhcmRfX3N0YW5kYXJkLWNvbnRhaW5lcl9fXzFGVFJ3e21heC13aW </p>


created: 2021-05-17T17:16:14-07:00
updated: 2021-05-18T12:28:13-07:00
title: Won't open certain pdf files and crashes
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413414;1413447;1413558;
creator: rohe1318
content:
<p>Firefox v88.0.1 on Win 10 Pro 20H2 PC, Windows Security (Windows Defender). All fully up-to-date.  </p><p>This problem only started recently: When link is clicked in FF to open certain pdf files, a new, fully formatted FF window opens, but the body is blank white and the pdf never loads. Doesn't happen with all pdf files listed on the "referring" page, but just some of them on a certain well-known and trusted web site, and it's very reproducible.  </p><p>Setting FF to open pdf files in Adobe Reader doesn't help. Same ones open but the others still won't. Other people tell me they have no problems opening those pdf files in FF.  </p><p>I completely uninstalled and re-installed FF but that didn't help. Doesn't matter how I set the security/privacy options, have Ghostery on or off (only extension installed).  Use recommended performance settings is enabled, DNS over HTTPS is off, tracking protection can be standard or strict, etc.  </p><p>If I click Manage Exceptions under Enhanced Tracking Protection, there's no way to enter any exceptions so I can't exempt the website in question. </p><p>If I keep trying to open one of those pdf files, FF becomes <em>totally </em>unresponsive. Task Manager lists ~4-5 FF entries but I can't End Task for most of them, and I typically have to reboot PC. Windows creates a firefox.dmp file which says:  FAULTING_THREAD:  000012f8 PROCESS_NAME:  firefox.exe ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION}  Breakpoint  A breakpoint has been reached. EXCEPTION_CODE_STR:  80000003 </p><p>I've run out of things to try... </p><p>Any ideas ? </p><p>Thanks! </p>


created: 2021-05-19T16:43:15-07:00
updated: 2021-05-19T16:43:15-07:00
title: Can't Access my Original account
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: SamihmaruUS
content:
<p>I just Formatted my phone and I forgot to back up my Authentication Codes with me, also I didn't Save my back up codes. Now I can't access my account. Can anyone help me please ? It's been years using my original account, and it's weird that Firefox don't use Email Authentication when you forget everything, but they are using it when you sign up for a new account. Can they send me Email Authentication on my mail? </p>


created: 2021-05-19T16:05:16-07:00
updated: 2021-05-19T16:05:16-07:00
title: Analyze Firefox Freeze
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: noel_envoide
content:
<p>Firefox just froze.  I can't remember the last time this sort of thing happened.  I went to "View Desktop", and after that i could not get Firefox to display other than from the desktop toolbar Firefox icon mouse over with the cursor on the thumbnail.  Had to end task in the Task Manager.  No log in about:crash.   </p><p>I've also noticed lately that at randoms times page transitions/link openings far take longer than expected or don't complete at all.  I can't say it's related, but who knows. </p><p>I also reported a few days ago that Firefox is randomly not shutting down correctly, having to end task as well. </p><p>Has anyone seen this sort of behavior? _______________________________________________________ Windows 10 202h, Firefox 88.01 </p>


created: 2021-05-19T15:55:27-07:00
updated: 2021-05-19T15:55:27-07:00
title: Side by side browser window
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: flemminghj
content:
<p>I know I can enter Bookmarks - Show all bookmarks.  A complete list of all my bookmarks is displayed. I wish to do this a second time (much like the ancient Norton Commander) so that I can edit and move bookmarks from one column to the other. </p><p>I currently have too many bookmarks and organizing is a tedious job of scrolling up and down to move or place a bookmark in a new position.   I also note that ctrl c and alt shift will not let me move a group of bookmarks. </p><p>Help </p><p>Thank you Howard Flemming h.flemming@ca.rr.com </p>


created: 2021-05-19T15:13:25-07:00
updated: 2021-05-19T16:38:47-07:00
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1413754;1413758;
creator: cormacltighe
title:
Is it possible to use the "Open image in new tab" option without automatically switching to said new tab?

content:
<p>The "Open link in new tab" option doesn't automatically change to the new tab, but the new image option does. Is there any way to prevent this? FF 88.0.1, Win 10 </p>


created: 2021-05-19T14:03:27-07:00
updated: 2021-05-19T16:09:43-07:00
title: Resolve duplicate installations of 88.0.1 on my laptop
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1413729;1413730;1413738;1413741;1413742;1413743;1413747;1413755;
creator: jmarkcobb
content:
<p>I have 88.0.1 installed in c:/program_files/mozilla and in users/myname/appdata/local/mozilla. Don't know how that happened but how do I resolve this. When I go into Win 10 apps to delete the installations and order a new one for custom install, I am not given an option to remove, only to refresh. And also one installation shows in Win 10, not two. The exe files are in both these locations. I understand the profiles are in the appdata area, so it seems I need to delete the files in the other location, somehow. </p>


created: 2021-05-19T13:56:28-07:00
updated: 2021-05-19T15:28:23-07:00
title: gmail
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413745;1413749;
creator: jjfried40
content:
<p>Hello, Every I reboot my PC (Windows 10 64-bit I have to log back into my gmail account. This did not happen when I was using Edge. And, yes, the box next to remember this computer is checked. Many thanks in advance, John </p>


created: 2021-05-19T13:30:25-07:00
updated: 2021-05-19T14:33:42-07:00
title: Keep getting denied access to several sites - as noted below
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1413732;1413734;
creator: mkaufhold
content:
<p>Access Denied You don't have permission to access "<a href="http://www.kbb.com/?" rel="nofollow">http://www.kbb.com/?</a>" on this server. Reference #18.c6483f17.1621456126.48ccb372  </p><p>Would appreciate any help you can offer - pretty frustrating </p><p>V/r MAK </p>


created: 2021-05-19T13:19:08-07:00
updated: 2021-05-19T15:50:42-07:00
title: Disable holding alt/option for Troubleshoot Mode
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1413726;1413739;1413751;
creator: firefox.madrigaler
content:
<p>As described in <a href="https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode</a>, you can hold alt/option key to start Firefox in Troubleshoot Mode. </p><p>It turns out I'm using BetterTouchTool app on macOS and I assign individual keyboard shortcuts to launch (or bring to foreground) each application. </p><p>If I assign a keyboard shortcut for Firefox that involves the alt/option key, Firefox will start in Troubleshoot Mode. That is described here: <a href="https://community.folivora.ai/t/firefox-starting-in-safe-mode-when-launched-via-keyboard-shortcut/8939/7" rel="nofollow">https://community.folivora.ai/t/firefox-starting-in-safe-mode-when-launched-via-keyboard-shortcut/8939/7</a> </p><p>Is there any way to disable that behavior or maybe change that key? </p><p>I appreciate your answer. </p>


created: 2021-05-19T12:25:00-07:00
updated: 2021-05-19T12:25:00-07:00
title: Send Tab to Device
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: realnirary
content:
<p>I tried syncing and removing both devices from each other and for some reason my mobile device cannot send a tab to my Firefox on my desktop, this also occurred the other way around. PLEASE help... (Also just noting on mobile it does confirm it sent the tab but it doesn't actually send anything at ALL) </p>


created: 2021-05-19T12:00:21-07:00
updated: 2021-05-19T12:47:00-07:00
tags: windows-7;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1413707;1413712;
creator: vickkatoch
title:
Website is forcing me to use a different browser, how to only use Firefox as my default and one and only browser.

content:
<p>This website: <a href="https://physician.quanum.questdiagnostics.com" rel="nofollow">https://physician.quanum.questdiagnostics.com</a> </p><p>Is forcing me to use Chrome, Microsoft Edge or  Safari. </p><p>I don't want to utilize any of these and only want to use Firefox for all my needs. </p><p>How to force the website to use firefox? </p>


created: 2021-05-19T11:33:52-07:00
updated: 2021-05-19T14:09:01-07:00
title: No compatible source was found for this media.
tags: linux;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1413710;1413715;1413723;1413725;
creator: cmdr.glenel
content:
<p>I upgraded SuSE leap 15.1 to 15.2 two days ago and still can't play videos or live streams on most of websites. Works only on youtube and rumble. On twich, netflix,odysee and several others is no go.  With other web browsers is just a same, I tried Cromium and Opera I have and love Firefox 78.10.0, ffmpeg is installed , Leap is updated via Yast ... what is that I'm forgetting? </p><p>Thanks, </p>


created: 2021-05-19T11:18:52-07:00
updated: 2021-05-19T11:18:52-07:00
title: bir istek
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: tr
creator: ygtr34
content:
<p>önceki oturumu geri yükle sekmesi işaretlendiğinde son kapatılan pencere açılıyor. bu pencere sayısının arttırılması güzel olurdu.  birden fazla pencere açık olduğunda bazen yanlışlıkla daha sonra kullanmak için açık bıraktığımız pencereyi  kapatıyoruz. bu gibi durumlar için tarayıcıya <em> ana pençere</em> sekmesi konulsa, bu pencereler yanlışlıkla kapatmamız durumunda bilgi kaybı yaşamasak, <em> önceki oturumu geri yükle </em> sekmesi için sadece son oturum değil <em> ana pençere</em> sekmesi ile seçtiğimiz birden fazla pencereyi geri yüklenebilseydi iyi olurdu.  </p><p>bu isteğimi firefox geliştiricilerine iletir misiniz. </p>


created: 2021-05-19T11:08:43-07:00
updated: 2021-05-19T13:27:18-07:00
title: Where is my bookmark side bar?
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1413699;1413718;1413719;
creator: Dave71
content:
<p>I used to be able until very recently go to MENU &gt; LIBRARY&gt;Bookmarks: which would 'split' giving me three (?) choices, one of which was showing a bookmark side bar. I seem to not have that choice any longer ... or do I and I just don't know how to select it? Thank you. </p>


created: 2021-05-19T10:46:17-07:00
updated: 2021-05-19T11:25:09-07:00
title: will not load my page
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1413700;
creator: willard.tianna
content:
<p>When I try and load my website editing page it will not load it just gives me a circle forever, I have tried to load it on other browsers and it works fine how do I get passed this? </p>


created: 2021-05-19T10:36:32-07:00
updated: 2021-05-19T15:18:48-07:00
title: crash
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1413721;1413746;
creator: pcservices27
content:
<p>Hello, Firefox is launching but I can no longer access sites. Even the "option does not open" function Have done more "troubleshooting" reinstall several times. Nothing. The case arises with kaspersky free on 2 pc. thank you </p>


created: 2021-05-19T10:17:30-07:00
updated: 2021-05-19T10:17:30-07:00
title: Multi Account Containers and Multiple Gmail accounts
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: brodie1
content:
<p>Hello, I'm trying to use the Multi-Account containers extension to enable me to login to my personal and work gmail accounts in separate containers. I'm clearly doing something very stupid as I just can't get it to work for me. </p><p>I have set up two distinct containers, one for each account and tried to log in to each and told the extension to always open each account in their respective containers.  Firefox seems unable to remember these choices for the two accounts, however, and tries to open both in the same container, or at least questions the choice I have previously asked it to remember. </p><p>Can someone please explain what I'm doing wrong here, and how to make my choices 'stick'? </p><p>Thank you in advance! </p><p>Brodie </p>


created: 2021-05-19T10:17:03-07:00
updated: 2021-05-19T10:18:30-07:00
title: One Touch Reveal Does not work in Firefox
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: bikerbrent
content:
<p>One Touch Reveal Does not work in Firefox. If I start the program I get the following: Problem </p><p>There has been an error while processing your request. </p><p>Please sign in to the system and re-try your request. </p><p>If the problem persists please contact Customer Service at 1 866 693-0599 However, if I switch to Google Chrome, it works fine. Please help! </p><p>Then, if I sign in, it returns to the above problem. </p><p>However, if I start it in Google Chrome it works fine and I get the following: 14 Day Overview  (5/6/2021 - 5/19/2021) - Average Standard Deviation +- - mg dL — </p><p>Total Readings*0 Readings/Day*0.0 Insulin/Day*0.0 U </p> <ul><li>Arrow reflects an increase (up arrow) or decrease (down arrow) in value compared to the previous 14-Day Overview. </li></ul> <p>Previous Period   (4/22/2021 - 5/5/2021) 87 Average Standard Deviation +- 16 mg dL Low 33% In Range 67% 1 2 80 120 Total Readings3 Readings/Day0.2 Insulin/Day0.0 U Readings Trendline   (5/6/2021 - 5/19/2021) This section has no data to display </p><pre>Low In Range HighIn Range:Overall 80-120 mg/dLBefore Meal 80-120 mg/dLAfter Meal 80-120 mg/dL </pre> <p>Readings and Averages by Month (Jun, 2020-May, 2021) 300 240 180 120 60 JUN 105 55 JUL 105 53 AUG 102 52 SEP 106 46 OCT 105 57 NOV 106 49 DEC 100 57 JAN 112 62 FEB 108 58 MAR 100 60 APR 108 44 MAY 0 Graph Key 163= Blood sugar average 100= No. of readings Privacy Policy | Cookie Policy | Terms of Use </p><p>© 2018–2021 LifeScan IP Holdings, LLC. This application is intended for residents of the United States and is published by LifeScan, Inc., which is solely responsible for its contents. Third party trademarks used herein are trademarks of their respective owners. OneTouch Reveal® 4.4.1 </p><p>In other words it works fine with Chrome. Please help! </p>


created: 2021-05-19T10:09:10-07:00
updated: 2021-05-19T15:17:07-07:00
title: Strange network problem while running Firefox on windows.
tags: desktop;beta;fix-problems;windows-10;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413744;
creator: vegh.tibor.mail
content:
<p>Hello there! </p><p>I noticed that I get bad internet speeds lately. The provider advertises it as 1 Gbit / 300 Mbit connection with 300 Mbit / 100 Mbit garanteed speeds. I measured download speeds below the garanteed speed with the Ookla speedtest site.  It turns out that I get the bad speeds only when I use Firefox. When I try it with Chromium, or with the new Edge browser which is another Chromium based browser, I get speeds which I still not really satisfied with, but this is another story and these speeds are seem to be realistic, and these measurements show values above the garanteed speeds.  Now the strange part is, I also get the same bad speeds with Chromium based browser while Firefox is running! What is even more confusing, let say I run a test on both Chromium and Edge with normal speeds, then I launch Firefox for a test I get roughly the same numbers. Now if I leave Firefox open and I run tests on the other browser speeds start to drop and show the usual bad results. Then I run the test on FF and I get the same bad result. Then I close FF and I get the normal speeds on the other browsers. I took around 30 screenshots of these tests and uploaded it onto my google photos. I put the link above: </p><p><a href="https://photos.app.goo.gl/sjxnMNjWqP8Nuoi1A" rel="nofollow">link text</a> </p><p>I'm really confused and I have no idea if it is Firefox or a Windows thing, but I also run these tests on Firefox developer version, and it behaved the same way. </p><p>Don't hold your thoughts back, if you have any idea about what is going on, or perhaps you know the answer to these issues! </p>


created: 2021-05-19T08:45:56-07:00
updated: 2021-05-19T08:45:56-07:00
title: firefox sıfırlandı geçmişe ulaşamıyorum
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: tr
creator: basgozeismail
content:
<p>Merhaba bilgisayarın kasasını temizledikten sonra bir süre açılmadı. daha sonra açıldı fakat firefox sıfırlanmış ve bütün geçmişim yer imleri hepsi kayboldu. nasıl geri getirebilirm lütfen yardım edin teşekkürler </p>


created: 2021-05-19T08:44:04-07:00
updated: 2021-05-19T08:44:04-07:00
title: full-screen play
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: 1659862580
content:
<p>当我全屏播放视频时，浏览器会无响应。我已经试过用安全模式启动，但是依然存在这个问题。 the browser not respond in a full-screen play. tested in security mode. </p>


created: 2021-05-19T08:14:38-07:00
updated: 2021-05-19T08:14:38-07:00
title: Sorting open tabs listed in Window Drop-down menu?
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: StevenCee
content:
<p>I really hope there's a way to sort the tabs/windows listed in the Windows drop-down menu. It would be pretty cumbersome, time-wasting, and absurd that Firefox, in 2021, makes us look up &amp; down for a certain tab, due to their being shown in completely random order. Is there a way to put them in either alphabetical or chronological order? </p>


created: 2021-05-19T08:05:00-07:00
updated: 2021-05-19T08:05:00-07:00
title: youtube tv
tags: mac-os;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: tomnelso
content:
<p>ever since the latest update I can't watch youtube tv live. It's the same on all my computers but I can watch on my phone through the same internet connection. </p>


created: 2021-05-19T08:02:04-07:00
updated: 2021-05-19T09:57:51-07:00
title: Not Syncing
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1413684;
creator: voxstream
content:
<p>Hi Guys, I asked a quetion before and never had an answer?  I will try this one. Why does Firefox seem hell bent on syncing computers?  I do not want to do this, all my computers are individual machines and have different perposes. I logged in and  all the machines synced up, now I have to remove all the unwanted trasferred data, tabs etc. I now have to untangle the original items on all four computers. This will take me some valuable time. When I log in here all the other machines are switched off in case it gets worse. So, how do I stop synking from happening? Thanks people, perhaps I missed a page. :) </p>


created: 2021-05-19T07:57:26-07:00
updated: 2021-05-19T14:59:22-07:00
title: No sync
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1413722;1413724;1413727;1413728;1413731;1413735;1413736;1413737;1413740;
creator: kostadisn7
content:
<p>Hello  I just formated my laptop.I installed mozilla and logged into my account to sync everything.I was waiting half an hour just to realize at the end that nothing was synced and nothing can't be synced anymore,like i lost everything passwords bookmarks etc. I'm pretty sure that was my account on mozilla and i activated sync before i format.. what can be done? </p><p>yours sincerely </p>


created: 2021-05-19T07:56:05-07:00
updated: 2021-05-19T07:56:05-07:00
title: No me está abriendo Gmail en Firefox.
tags: windows-7;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: es
creator: AZ161ki
content:
<p>No me está abriendo Gmail en Firefox. Me abren otras aplicaciones de Google, incluyendo YouTube, pero Gmail no, la pestaña se pone en blanco y ahí queda, específicamente se queda atorado en esta URL: <a href="https://mail.google.com/mail/u/0/?ogbl" rel="nofollow">https://mail.google.com/mail/u/0/?ogbl</a> </p><p>En otros navegadores sí se abre. </p><p>Gracias. </p>


created: 2021-05-19T07:42:41-07:00
updated: 2021-05-19T07:54:29-07:00
title: Repetitive Tab Crashes
tags: desktop;tabs;windows-10;firefox-880;firefox-8801;
product: firefox
topic: tabs
locale: en-US
answers: 1413663;
creator: stevenlsampson
content:
<p>FF tabs are constantly crashing despite restarts, updates, add-on removals, etc. Looking for any help or guidance to resolve. </p><p>Thanks! </p><p><a href="https://crash-stats.mozilla.org/report/index/224749ec-855f-4ba9-8e8a-2c2e30210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/224749ec-855f-4ba9-8e8a-2c2e30210519</a> <a href="https://crash-stats.mozilla.org/report/index/70328358-6b85-4964-9b1c-452490210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/70328358-6b85-4964-9b1c-452490210519</a> <a href="https://crash-stats.mozilla.org/report/index/6396a485-815b-4a51-aa3a-2be070210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/6396a485-815b-4a51-aa3a-2be070210519</a> <a href="https://crash-stats.mozilla.org/report/index/1e129a02-fe06-421e-bba6-c11000210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/1e129a02-fe06-421e-bba6-c11000210519</a> <a href="https://crash-stats.mozilla.org/report/index/c6fb13f5-6dbc-4c8f-a5ef-3b98a0210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/c6fb13f5-6dbc-4c8f-a5ef-3b98a0210519</a> <a href="https://crash-stats.mozilla.org/report/index/9a267b45-d782-4904-8e9c-6d13e0210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/9a267b45-d782-4904-8e9c-6d13e0210519</a> <a href="https://crash-stats.mozilla.org/report/index/89cdfc01-ce2c-41fc-8baa-8d2200210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/89cdfc01-ce2c-41fc-8baa-8d2200210519</a> <a href="https://crash-stats.mozilla.org/report/index/4a3afc32-d5a5-40d6-8555-ec05a0210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/4a3afc32-d5a5-40d6-8555-ec05a0210519</a> <a href="https://crash-stats.mozilla.org/report/index/6c050437-8cf8-4cda-be88-2ed080210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/6c050437-8cf8-4cda-be88-2ed080210519</a> <a href="https://crash-stats.mozilla.org/report/index/e314ae52-9105-40b9-9ee3-970790210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/e314ae52-9105-40b9-9ee3-970790210519</a> <a href="https://crash-stats.mozilla.org/report/index/5fdb8f85-e064-4567-ab57-b51c10210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/5fdb8f85-e064-4567-ab57-b51c10210519</a> <a href="https://crash-stats.mozilla.org/report/index/8d2d60f6-69c5-46f4-b3b7-92d570210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/8d2d60f6-69c5-46f4-b3b7-92d570210519</a> <a href="https://crash-stats.mozilla.org/report/index/0bb898e4-8e4e-4c0b-909d-187f40210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/0bb898e4-8e4e-4c0b-909d-187f40210519</a> <a href="https://crash-stats.mozilla.org/report/index/ad2ddc11-d497-4718-b147-636ce0210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/ad2ddc11-d497-4718-b147-636ce0210519</a> <a href="https://crash-stats.mozilla.org/report/index/ae237fc6-4ec5-4af7-b611-278480210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/ae237fc6-4ec5-4af7-b611-278480210519</a> <a href="https://crash-stats.mozilla.org/report/index/a75ace02-0ddd-4a81-b4b3-699420210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/a75ace02-0ddd-4a81-b4b3-699420210519</a> <a href="https://crash-stats.mozilla.org/report/index/643df148-b7b7-4f65-8e49-4c3d70210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/643df148-b7b7-4f65-8e49-4c3d70210519</a> <a href="https://crash-stats.mozilla.org/report/index/dce93a39-e135-45be-966e-5bec90210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/dce93a39-e135-45be-966e-5bec90210519</a> <a href="https://crash-stats.mozilla.org/report/index/f30e09cd-f87e-4299-9bf0-5b3d30210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/f30e09cd-f87e-4299-9bf0-5b3d30210519</a> <a href="https://crash-stats.mozilla.org/report/index/77885728-76e8-425c-88c1-23ce80210519" rel="nofollow">https://crash-stats.mozilla.org/report/index/77885728-76e8-425c-88c1-23ce80210519</a> </p>


created: 2021-05-19T07:13:34-07:00
updated: 2021-05-19T07:13:34-07:00
title: Favotritos desapareceram
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: pt-BR
creator: fabiolijl
content:
<p>Eu precisei formatar meu computador. Possuía todos os meus favoritos salvos e sincronizados com minha conta Firefox. Após a formatação eu reloguei em minha conta e meus favoritos sumiram! Alguém sabe como que eu recupero?  Tinha muita coisa importante nela...  E eu acreditava estar salvo e sincronizado em minha conta.... </p>


created: 2021-05-19T06:56:57-07:00
updated: 2021-05-19T07:09:48-07:00
title: Cannot export logins
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413653;
creator: a7xxxx
content:
<p>I am trying to export my logins from firefox, it asks for my username and password. I type in the credentials but it gives me an error that my logins are incorrect, even though I am logged in to my firefox account and can go onto the forums using the SAME credentials I have. What is wrong? </p>


created: 2021-05-19T06:35:27-07:00
updated: 2021-05-19T13:07:15-07:00
title: Firefox joining tabs to single window on restart
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1413662;1413665;1413670;1413675;1413679;1413702;1413703;1413706;1413713;1413714;
creator: fbsdguy
content:
<p>When rebooting windows or restarting Firefox all tabs join to one window.  I often work from multiple windows and multiple tabs and it's really annoying to have them all join to one window after restart. </p>


created: 2021-05-19T05:16:26-07:00
updated: 2021-05-19T05:16:26-07:00
title: Firefox pops up windows behind taskbar.
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: hippo.c
content:
<p>Hi. I'm experiencing issue when FF pops up new window (I need it this way), it pops up right behind taskbar, which I have on top of the screen (used to it since Amiga), so that I can't reach top of the popup to slide it or minimize etc. and have to stretch it a bit to get it bellow the taskbar. Annoying. I thought it is a Windows issue, but Chrome works well, no hiding popups, just alligning them bellow the taskbar.  I don't wanna use Chrome, so please, let me know about workaround.  Thanks. hippo </p>


created: 2021-05-19T05:13:46-07:00
updated: 2021-05-19T10:15:52-07:00
title: downloaded files are being modified
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1413690;
creator: ivoo_st
content:
<p>Firefox Browser version 88.0.1 64-bit All downloaded files are modified, the md5 has of the file is different when downloaded via firefox browser </p>


created: 2021-05-19T04:25:09-07:00
updated: 2021-05-19T07:06:34-07:00
title: JAENELA ABA PRIVADA
tags: desktop;tabs;needsinfo;windows-10;firefox-880;
product: firefox
topic: tabs
locale: pt-BR
answers: 1413640;1413652;
creator: jard.fiscal
content:
<p>Bom dia, estou a procura e já faz um bom; tempo como fazer para abrir dentro do windows ABA PRIVADA no Firefox e não janela privada; se no navegador ANDROID FUNCIONA, porque no WINDOWS não. Se tiver como alterar alguma configuração em about:config eu altero não tem problema. Podem me ajudar? </p><p>Muito obrigado. </p>


created: 2021-05-19T03:45:10-07:00
updated: 2021-05-19T11:15:53-07:00
tags: linux;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: englianhu
title:
Is it possible to save the homepage backgound image into firefox account and access firefox account everywhere?

content:
<p>By refer to <a href="/questions/1271362" rel="nofollow">Is there a way to change only the background image for new tabs?</a>, I set the background image on firefox homepage, but how to save into firefox/questions/1271362 account as a profile which callable when access into firefox account everywhere? </p><p>--- </p><p>[quote] Thank you very much @cor-el for your solution. It worked. Here I will just modify what you said, so that others can benefit with the exact steps. </p><p>If you are using Firefox 70+ versions on Linux, like me: </p><p>1. Go to about:support. And look for the "Profile Directory" button. 2. On the opened directory, create a folder called "chrome" if it doesn't exist. 3. Create a file called userContent.css, and paste in the following contents: </p><p>``` @-moz-document url-prefix(about:home), url-prefix(about:newtab) { 	.click-target-container *, .top-sites-list * { 		color: #fff !important ; 		text-shadow: 2px 2px 2px #000 !important ; 	} </p><p>	body { 		background: url(/usr/share/backgrounds/flowers-4564439.jpg) !important ; 		background-size: cover !important ; 	} } ``` </p><p>Save the file and open Firefox (no need to restart at this point). </p><p>- replace the url(...) with the image path. Here, in my case I have images in the /usr/share/backgrounds direcotry (remember using full path) - The `background-size: cover !important  ;` line here means that the image will be resized automatically].  - Everything is self explainatory here - IDK how to format codes on <a href="http://support.mozilla.org" rel="nofollow">support.mozilla.org</a> </p><p>4. Open the url about:config, and change the option "toolkit.legacyUserProfileCustomizations.stylesheets" to true. </p><p>5. Restart firefox. It should look more awesome now! <a href="//quote" rel="nofollow">//quote</a> </p><p>Reference : </p><p>firefox preference url : </p><p>1. about:profiles 2. about:support 3. about:config </p>


created: 2021-05-19T01:37:23-07:00
updated: 2021-05-19T01:37:23-07:00
title: Drag and drop a file to firefox is superslow
tags: linux;desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: wikipedia_writer_337281a
content:
<p>I'm running Firefox nightly 90.0a1 on Linux.  When every time I drag file to a upload zone in any websites' uploading area, I have to hold left mouse button for 5-10 seconds to get response from that area, then I can upload my file. </p>


created: 2021-05-19T00:51:05-07:00
updated: 2021-05-19T10:05:20-07:00
title: Screenshot tool greyed out
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1413687;
creator: kjp.finke
content:
<p>Occasionally, across all websites (as far as I can tell), the screenshot toolbar item is greyed out for me and I can't click on it. Meaning I can't take screenshots. I use windows and so snip and sketch is an alternative I can and do use but I prefer using Firefox's own screenshotting tool. What to do?? </p>


created: 2021-05-19T00:01:33-07:00
updated: 2021-05-19T06:48:23-07:00
title: Tabs from the last session reopen
tags: mac-os;desktop;tabs;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1413646;
creator: manuela_koehler
content:
<p>Since I have Big Sur, all tabs from the last session reopen every time I open Firefox although I disabled that in the preferences, deleted the history and the cookies, deinstalled and resinstalled Firfox and restarted the Mac (iOS Big Sur). Nothing helped. </p>


created: 2021-05-18T23:23:44-07:00
updated: 2021-05-19T09:46:58-07:00
title: How do I clear all my bookmarks?????
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1413648;1413680;
creator: rebel6301
content:
<p>I tried the archived one about the ctrl+shift+b and whatnot but it wasnt helpful?? help???????? </p>


created: 2021-05-18T20:54:32-07:00
updated: 2021-05-18T20:54:32-07:00
title: How do i disable use of Windows Hello in Firefox 88?
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: andrew_stclair95
content:
<p>I have a Yubikey but when i try to use it when accessing websites (and recently, the cloudflare replacement for recaptcha, example at <a href="https://cloudflarechallenge.com/" rel="nofollow">https://cloudflarechallenge.com/</a>) Firefox will try to use Windows Hello and not my Yubikey, which is plugged in.  </p><p>How can i stop firefox from using Windows Hello and instead just use my Yubikey? </p>


created: 2021-05-18T20:31:16-07:00
updated: 2021-05-18T20:31:16-07:00
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: maucksnix
title:
My old firefox croaked and now will not open.  It says that it is running an old version that needs to be closed.

content:
<p>My old firefox croaked and now will not open.  It says that it is running an old version that needs to be closed. </p>


created: 2021-05-18T20:18:53-07:00
updated: 2021-05-19T09:13:31-07:00
title: Firefox Crashing randomly
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413608;1413630;1413641;1413642;1413647;1413651;1413658;1413661;1413667;1413672;
creator: alwesker619
content:
<p>My firefox started crashing randomly and I can't find a fix that helps. Firefox is updated Graphics Card is updated Windows is updated Tried safe mode Tried scanning for viruses on two different anti-virus programs I have 64 gbs of ram so I'm almost certain that isn't the issue I even reset my computer </p><p>Here is the report ID of one of the crash reports 2da115e7-7432-4c06-b6d4-6ccba0210519 </p>


created: 2021-05-18T19:32:05-07:00
updated: 2021-05-18T19:33:17-07:00
title: Streaming não funciona sem desativar o histórico
tags: desktop;fix-problems;firefox-810;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1413602;
creator: nelson777
content:
<p>Português: </p><p>Estou com um problema com streams de vídeo em um sistema que estou desenvolvendo que ocorre só no Firefox e só no modo normal. O Player carrega corretamente o stream, mas após alguns segundos não consegue continuar a carregar e só fica tentando e tentando continuadamente. </p><p>Isto não acontece no Chrome, nem no modo privado, nem com vídeos normais que não sejam streams. Só com streams ao vivo, só no Firefox, e só no modo normal. Isto acontece no meu ambiente de desenvolvimento local (casa, conexão remota) e na nuvem corporativa. </p><p>É um sistema Angular 8/NodeJs e o player que eu uso é o Clappr. Mudei para o Video.js e o problema continuou. O stream está vindo de um balanceador de carga com 6 servidores filhos, cada um com um servidor Apache que tem um proxy para um servidor Icecast que é a origem do stream. </p><p>[balanceador carga] &lt; [6 servidores filhos com proxy apache ] &gt; [servidor Icecast] </p><p>Eu procurei verificar quais as configurações que eram diferentes no modo privativo que fazem funcionar e acabei descobrindo que desabilitando todo o histórico de navegação (não só o de páginas e downloads ou de formulários) também faria funcionar. </p><p>Alguém sabe me dizer exatamente o que acontece quando o histórico de navegação é desativado ? além de não gravar o histórico, isso tem impacto em mais alguma coisa ? algum tipo de cache, rede ou algo assim ? Alguém tem alguma idéia para fazer o stream funcionar sem desabilitar o histórico ? não posso pedir aos usuários para desabilitarem os histórico para usar meu site. </p><p>Caso haja algum outro fórum onde possa obter uma informação técnica mais precisa, favor informar. </p> <hr> <p>English: </p><p>I have a problem with live video streams in the system I'm developing that happens only in Firefox and only in normal mode. The player correctly loads the stream, but after a few seconds can't continue to load and just keeps trying and trying forever. </p><p>This doesn't happen in Chrome, nor if I load the page in Private Mode, nor with normal videos. Just with live streams, just in Firefox, just in normal mode. This happens both in local development (home, remote connection) and in the corporative cloud. </p><p>It's an Angular 8/NodeJs system and the player I use is Clappr. I changed to Video.js and the problem continued. The stream is coming from a load balancer with 6 children server, each one with an apache server who have a proxy to an icecast server that originates the stream. </p><p>[load balancer] &lt; [6 child servers with apache server proxy] &gt; [icecast server] </p><p>I work for a very large company that has an IPS system installed. It was the first thing I thought. But the IPS team could not find any blocked traffic. Also if it was that, why would the traffic not be blocked in private mode ? </p><p>So I thought in trying to pinpoint what exact configuration is different in private mode that does the trick and I figured out that disabling all history (not only navigation and downloads or forms) makes it work too. </p><p>Someone knows what exactly happens when the navigation history is disabled ? besides not saving history, it has an impact on something else ? some type of cache, network or something like that ? Someone has any idea to make stream work without disabling history ? I can't ask my users to disable history just to use my system. </p><p>In case there is any other fórum where I can get more technical detailed support please inform. </p>


created: 2021-05-18T19:18:50-07:00
updated: 2021-05-18T19:18:50-07:00
title: Unable to click on live links
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: mythingsr
content:
<p>I've just restored a back up from my old mac to a new mac. I have noticed issues with using Facebook on firefox; unable to post, when clicking notification, I DON'T get a drop down box, it takes me to the URL for all notifications, but only loads a blank screen. When I click on messenger, it takes me to the URL, but only loads a blank screen. Unable to click on 'log out' Unable to click on 'send as text message' </p><p>Firefox is not recognising live links correctly. </p>


created: 2021-05-18T19:00:47-07:00
updated: 2021-05-18T20:08:22-07:00
title: Dear Foxies,
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1413603;1413604;
creator: bajbaj865
content:
<p>Dear Foxies.   Having used Chrome exclusively ever since the word Chrome was no longer just, er, hm well Chrome the element, I am now a confirmed Fox, too. </p><p>But I dare say I feel a bit let down by something I saw pop up on my screen, despite following the guidelines that Firefox suggested. That being the advise given to me suggesting separate profiles be created in order to prevent the merging of information between two separate user accounts.  I learned of this much later than when I learned about tab containers in that It would allow two separate accounts logged in the same device to keep from sharing and merging information. But when I attempted to do this, I was warned that book marks and other bits and pieces would merge with the other account signing later. The suggestion was that separate profiles be created. I did that, but when the other profile signed in after the first was logged out, the same warning appeared that tabs etc would sinc with the next account to log in. Please let me know what it is that I have misunderstood.  If this is true, please let me know what the Container and Profiles are really supposed to do as they are not doing what I thought Firefox said it does so well.   If this is the way it is supposed to be, please tell me why anyone would think this is something a user may want.  </p><p>Thank you kindly J </p>


created: 2021-05-18T18:41:51-07:00
updated: 2021-05-18T22:00:12-07:00
title: Increasing number of web pages not fully functional with FireFox
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413609;
creator: nardone.family
content:
<p>Over the past 6 months I've run into an increasing number of web pages that aren't fully functionality with Firefox.  Usually it's just one function, like today a captcha verification box didn't respond when being clicked.  Other days, it's just one function on a page, again no action taken.  Switching to Chrome always works.  Is there something I can do to see exactly what is failing and any settings I can check?  Been using Firefox for over 15 years, but starting to get a little weary of having to switch browsers on an increasing basis. </p>


created: 2021-05-18T18:33:14-07:00
updated: 2021-05-19T07:12:03-07:00
title: how can i find the blocked cookies i blocked?
tags: desktop;cookies;windows-10;firefox-880;
product: firefox
topic: cookies
locale: en-US
answers: 1413605;1413654;
creator: BigBad+Nationwide
content:
<p>how can i find the blocked cookies i blocked? Recently, i blocked four cookies that invaded my browser.  is there a list of block cookies on my local Firefox browser that i can review and copy ??? if so, please share the steps to do this project.  thanks </p>


created: 2021-05-18T17:25:30-07:00
updated: 2021-05-18T17:25:30-07:00
title: Firefox mais leve
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: pt-BR
creator: LuisDavi
content:
<p><strong>Olá a todos</strong> </p><p>Eu sou voluntário mozilla, amo o trabalho que a mozilla vem fazendo, deixando  internet limpa, segura e acessível para todos, mas tenho uma duvida, eu sou usuários linux porém por necessidades estou usando Windows 10, o meu firefox(88.01 64bits) está consumindo muita memória(cerca de 700mb) já no linux muito raro chegar nos 300, gostaria que meu firefox ficasse consumindo menos memória ram. </p><p>Desde já agradecido. </p><p>Att, Luis Davi </p>


created: 2021-05-20T16:57:29-07:00
updated: 2021-05-20T16:57:29-07:00
title: What Does the Bluetooth Badge on My Firefox App Icon Mean? (IOS)
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: pirate727
content:
<p>I have a grayed-out Bluetooth Badge on My Firefox App Icon in my iPad and it is driving me crazy.  I can’t figure out what it means.  No other app has ever displayed this badge in the docK (ever). It’s not handoff because the app isn’t open anywhere else.  </p><p>Really appreciate your help solving this. </p>


created: 2021-05-20T16:24:09-07:00
updated: 2021-05-20T16:24:09-07:00
tags: desktop;sync;windows-10;firefox-880;firefox-8801;
product: firefox
topic: sync
locale: en-US
creator: simjoda
title:
Iam trying to  download the  whatsit from my camera ;  My cell phone is a flip-  it hasn't one.  Please tell me how to  copy and transfer

content:
<p>How do I transfer the code thing from my camera to Firefox ? I am a greenhorn ! Sorry ! </p><pre>Windows 10 is correct !  There is a bar code thingy in my camera . I aimed it at the Firefox and clicked  and  I guess it took  a picture.  Please tell me what to do with it and how to do  what you say   . It is a Canon digital photography camera </pre> <p>.I can't add anything , because I don't know  how --- YET , that is !!! </p>


created: 2021-05-20T16:06:28-07:00
updated: 2021-05-20T16:06:28-07:00
title: How to better CONTROL the 'AUTOMATED' Firefox Update/s notifications ...?
tags: desktop;download-and-install_1;windows-10;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
creator: thorsak
content:
<p>Is it possible to more specifically control the FIREFOX AUTOMATIC 'UPDATES' notifications than just to select '<strong>NOT NOW'</strong> which is offered by the Firefox BUT THEN - this Update Notification/s are being sent 100-1000 (or more times!) <em>again</em> every FEW MINUTES after REQUESTING IT from Firefox ...? This is such an UNNECESSARY and completely AVOIDABLE NUISANCE, which is <strong>strongly interfering</strong> with many PC-users work and their productivity efforts - for instance during frequent <em>music-recordings</em>, and perhaps many other similar and PC-System-critical applications being interfered by these 'AUTOMATIC UPDATES'  ... Any effective advice and help would be greatly appreciated ...! Tony H. </p>


created: 2021-05-20T15:34:14-07:00
updated: 2021-05-20T15:34:14-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: fridaygal2
title:
I've lost access to my saved passwords.  I don't have a recovery password that I know of. I can't change a password that I don't have.  How do I get a new primary password??

content:
<p>I cannot access my saved passwords.  I do not have a recovery key.  How do I get a new primary password?  I figure it will be a lot of work.  When I try to reset, it asks for my old password...that I don't have. </p>


created: 2021-05-20T15:25:18-07:00
updated: 2021-05-20T15:25:18-07:00
title: the personal bar is not showing on new tab when I select "show only on new tab"
tags: desktop;beta;bookmarks;windows-10;firefox-890;
product: firefox
topic: bookmarks
locale: en-US
creator: lacombe.mms
content:
<p>the personal bar is not showing on new tab when I select "show only on new tab" on Firefox Beta ! </p>


created: 2021-05-20T15:02:07-07:00
updated: 2021-05-20T15:02:07-07:00
title: I cannot bookmark anything on firefox?
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: denysiayu
content:
<p>I had downloaded firefox advice from my work's IT person, this was before I upgraded my macbook's OSX to big sur, and firefox would just crash on me all of the time, before upgrading to big sur. Now I have an issue with firefox and the bookmarks, are not appearing anymore. It states on the bookmark bar on the top below the URL: "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..." And when I click on the "Manage bookmarks..." it appears to pull up a screen, where I can import my bookmarks from either Safari, or Google Chrome, but then after I import them, nothing appears. Not sure if anyone can help me out with this?  </p><p>I did try to bookmark a website or two today, as soon as I click on the star button, or even the bookmark page on the side, nothing appears to happen? </p>


created: 2021-05-20T14:16:21-07:00
updated: 2021-05-20T14:16:21-07:00
title: Google sheets is 'sticky', grabbing cells and tabs and not letting go
tags: desktop;fix-problems;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
creator: cloverwine
content:
<p>As Ron noted on 7/4/20, "Google Sheets appears 'sticky' e.g. when clicking from one cell to another a whole section of the sheet will suddenly be highlighted.  Clicking away simply moves the selection.  It takes repeated clicking to finally select the desired cell.  Tabs for different workbooks at the bottom can't be selected without the tab being 'grabbed' and dragged following the mouse cursor.  Again, repeated clicking is required to release the tab."   </p><p>This is happening to me too.  The same sheet, when using Safari, does not behave that way.  There was no solution for Ron; anyone else have this problem?  A solution? </p>


created: 2021-05-20T14:07:31-07:00
updated: 2021-05-20T14:07:31-07:00
title: Firefox brower spontaneously / automatically switching tabs
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: auferris
content:
<p>The past few weeks as I have been using Firefox, I typically have 5-10 tabs open for work purposes at a time and recently it will automatically (without me clicking or taking any action) just switch to random tabs as I'm in the middle of something on the current tab.  It happens sporadically; it may happen 10 times a minute, or a few times an hour.   </p><p>I have tried the usual methods of closing out all tabs / browser, restarting, as well as restarting my PC.  The problem persists and it is becoming quite annoying. </p>


created: 2021-05-20T13:23:57-07:00
updated: 2021-05-20T13:23:57-07:00
title: Youtube is always in Restricted Mode, please help
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: artemismain27
content:
<p>Since a few months ago, Restricted Mode was activated on my browser. I have tried everything from redownloading Firefox, to creating a new account, and even deleting all of my extensions and themes, still nothing. Please help? </p>


created: 2021-05-20T13:14:31-07:00
updated: 2021-05-20T13:56:28-07:00
title: Access to the robinhood.com website
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1413876;
creator: opadornan
content:
<p>I have tried repeatedly (different days) to access the <a href="http://robinhood.com" rel="nofollow">robinhood.com</a> website on Firefox.  I get in initially, but then when I hit the "Get your free stock" link, all I get is a white screen with the circular lines telling me that it's looking for the connection to the link.  I've had this screen for as much as half an hour. This morning, I tried using Google Chrome.  I got right in, and was able to get past that white screen.   What is preventing Firefox from getting past that white screen? </p>


created: 2021-05-20T13:12:03-07:00
updated: 2021-05-20T13:12:03-07:00
title: Color of visited links
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: prl77
content:
<p>v.88.0.1 on Win 10 </p><p>My visited links don't change color. I thought maybe somehow the containers functionality I use is messing with that but it's also not working in Private mode with all extensions off. I even tried extensions specifically for this but they don't work either so it must be some native setting or something? I can see and change the color they're supposed to be but never are. </p>


created: 2021-05-20T12:31:41-07:00
updated: 2021-05-20T12:31:41-07:00
title: Merge Mozilla Firefox accounts together to one
tags: linux;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: user3688648
content:
<p>I created more than one Mozilla Firefox account and becourse I use a login and password application by Mozilla. It is now a problem to login on thirdpart accounts. How do I merge all 3 accounts into one and identify my self for Mozilla verification. I could just erase to of them but then importen data would get lost as I allready discovered not being able to use them all at the same time. </p>


created: 2021-05-20T12:24:03-07:00
updated: 2021-05-20T12:24:03-07:00
title: Receiving "secondary email must be different than your account email" message
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: chriskb1303
content:
<p>I'm trying to change both my primary and secondary emails. However, when I start the process by changing my secondary email I get a message that says "secondary email must be different than your account email." What exactly is my "account" email? I thought that it was my "primary" email. Is there a place where you can view your "account" email? </p>


created: 2021-05-20T12:22:21-07:00
updated: 2021-05-20T13:11:20-07:00
title: My plug ins
tags: mac-os;desktop;other;firefox-880;firefox-8801;
product: firefox
topic: other
locale: en-US
answers: 1413871;
creator: lockwood76
content:
<p>For the sake of improvements all my plug ins have been erased/deleted by Mozilla. I have lost the Password Mgr, especially. [removed] idiots, I am done with this. Switching back to Safari, a way more stable browser. [removed]! </p>


created: 2021-05-20T11:59:19-07:00
updated: 2021-05-20T14:16:20-07:00
title: Microsoft Windows update deleted all my firefox data including bookmarks.
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1413877;
creator: anigian
content:
<p>Microsoft Windows update deleted all my firefox bookmarks.  After more than 10 minutes my original tabs have appeared but so far the bookmarks have not.   Sorry, my original tabs have not appeared, the tabs were newly added. </p>


created: 2021-05-20T11:48:10-07:00
updated: 2021-05-20T11:48:10-07:00
title: yahoo mail tab closes after downloand
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: peter.simon
content:
<p>The tab with Yahoo mail closes every time I download a file. I have to restart Firefox each time. </p>


created: 2021-05-20T11:24:29-07:00
updated: 2021-05-20T12:31:21-07:00
title: Clicking on links ALWAYS results in error messages.
tags: mac-os;desktop;other;ublock;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413856;1413864;
creator: coastwalker11
content:
<p>I <strong>always</strong> get an error message on Firefox when clicking on a link in an email, regardless of the source email or the legitimacy of the target website. How can I stop this or get around it? </p>


created: 2021-05-20T10:35:48-07:00
updated: 2021-05-20T11:51:02-07:00
title: why my website is slow down in firefox
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1413857;
creator: langlinaiscaron6032
content:
<p>Hello, Hope you are doing well. I have a personal blog of <a href="https://redbudsaas.com/" rel="nofollow">Greenhouse Management software</a>. Recently, I open it in firefox its speed become slow down.  Kindly, tell me how to optimize it. Thanks. </p>


created: 2021-05-20T10:08:49-07:00
updated: 2021-05-20T11:52:18-07:00
title: Total Security 360 and Firefox
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413859;
creator: lori4550
content:
<p>Since I downloaded the current update of Firefox I been having issues with Total Security 360 and Google search engine. Every time I try to search for something a message pops in and asks to disable Total security 360 or stop; what can I do to fix this? I do not want to disable Total Security but it is frustrating when I am trying to type in the search box and have to wait to type in the next word or letter. It does not do this from the homepage only from the google search. I can search from homepage which takes me to google search page but if I change the words on this page this is what is happening. I have been using Firefox for a number of years and never had this issue. </p>


created: 2021-05-20T09:45:14-07:00
updated: 2021-05-20T12:02:28-07:00
title: Remove bottom line on active tab
tags: linux;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1413847;1413861;
creator: schlawiener
content:
<p>Can someone help me customize the appearance of the active tab? I was able to remove the borders and separators, however I'm now left with a thin white line at the bottom of the active tab and I don't know how to get rid of it. I have tried changing the border and padding, but nothing really helped: </p><p>Anyone with an idea? Any help would be appreciated. </p>


created: 2021-05-20T09:27:26-07:00
updated: 2021-05-20T09:36:32-07:00
title: firefox icon takes me to bing
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1413834;
creator: bob.scw
content:
<p>The firefox icon seems to be properly set up with Start In  to Mozilla Firefox but page goes to www.bing. </p><p>How do I get the real firefox </p>


created: 2021-05-20T09:21:47-07:00
updated: 2021-05-20T15:13:05-07:00
title: Restore Bookmarks -json file
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1413879;1413883;1413885;
creator: svhighjinx
content:
<p>Firefox 88.0, Win 10: When attempting to restore my bookmarks the individual bookmarks do not go to the folders and sub folders I have. Instead the folders load empty and all the specific individual bookmarks load individually outside of any folders that they were originally classified in. </p><p><br> HELP!? </p>


created: 2021-05-20T09:09:22-07:00
updated: 2021-05-20T09:09:22-07:00
title: Las imagenes a veces no salen
tags: desktop;websites;
product: firefox
topic: websites
locale: es
creator: tubodasoada
content:
<p>Buenas tardes ! En mi web de <a href="https://xn--tubodasoada-8db.es/" rel="nofollow">tubodasoñada</a> tubodasoñada a veces no salen las fotos tal y como las creo. A ver si me podeis ayudar! </p><p>un saludo </p>


created: 2021-05-20T09:02:53-07:00
updated: 2021-05-20T09:43:25-07:00
title: One site suddenly requires private browsing
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413827;1413835;1413838;1413839;
creator: msgtprolson
content:
<p>All of my "Top Sites" open fine except MeWe.  I have used the top site link without problems for months, but suddenly, today, selecting MeWe will not work.  Every other top site opens fine.  When I select MeWE, absolutely nothing happens; no error message.   I can reach the site if I select a private window for browsing. </p>


created: 2021-05-20T08:55:37-07:00
updated: 2021-05-20T09:40:06-07:00
title: manual password entry wont apply
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1413823;1413837;
creator: ag_pob
content:
<p>I reviewed my "saved passwords" and see that one 8 character password has been replaced with a string of about 10,000 characters! I edit out and type in/save new password. I log in to website with new password, click update to new password, and enter site just fine. When I go to the settings of website and type in new password all is normal. I exit Firefox, restart and try to log into website and no good. I check saved passwords and the 10,000 character password is back. My problem exhibits with only ONE website so far: &lt; <a href="https://login.dpreview.com/ap/signin?" rel="nofollow">https://login.dpreview.com/ap/signin?</a> &gt; .    I have tried minimizing security settings, clear cache/history/etc...  It started happening with version 88.0.1 (64bit). Website works fine with Edge &amp; Chrome, but...... Hopefully it disappears in the next version update. One website, maybe it's the website? It's simply a mild inconvenience at this point. </p>


created: 2021-05-20T08:37:23-07:00
updated: 2021-05-20T09:34:56-07:00
title: Keeps deleting active logins
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1413817;1413832;
creator: LutraLutra
content:
<p>Hi everyone! </p><p>Do some of y'all know why this keep happening? </p><p>For example: I'm logged in on two sites and now I close Firefox. I've turned on the settings ""Delete cookies and site data when Firefox is closed"" and I've put the URLs, for these two websites, in the ""Manage exception"" list and turned them on ""Allow"". I've also turned on "Clear history when Firefox closes" and turned everything on inside that setting except ""Active Logins"".  </p><p>I'm suspecting its because its deleting the cache because I don't use any kind of "erase all traces" add-ons. I'd rather not have cache turned off since it quickly builds up.  </p><p>The only add-ons I use are: <strong>NoScript</strong> ""Ublock Origin"" ""KeePassXC"" (not even related to any kind of blocking so I don't really have to mention it, but anyway. ""HTTPS Everywhere"" ""Firefox Relay"" Thanks Firefox for this incredible add-on! ""Decentraleyes"" and ""DuckDuckGo Privacy Essentials"" </p>


created: 2021-05-20T08:15:17-07:00
updated: 2021-05-20T16:52:44-07:00
title: Browser
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: idithere
content:
<p><strong>I have been running this site,:<a href="http://www.MeWe.com" rel="nofollow">www.MeWe.com</a>", on fox fire for a long time but yesterday all I get is a white page. Other browsers open it but not Fox Fire?  What went wrong?</strong> </p>

answers:
1413815;1413836;1413845;1413858;1413873;1413874;1413882;1413884;1413886;1413887;1413890;1413892;1413894;1413895;


created: 2021-05-20T07:22:15-07:00
updated: 2021-05-20T07:22:15-07:00
title: Youtube on Firefox for Windows 10 always forces me to play at the highest available resolution
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: dem.nisbet
content:
<p>I'm using firefox 88.0.1, Windows 10. I also use "Adblock plus" and "YouTube enhancer". When I watch a YouTube video, it almost always forces the highest resolution. I don't mean "default", I mean "force". When I change the resolution to 480p (or anything else) it immediately reverts to the highest setting. Then it buffers (preloads) the video, using much more bandwidth than just the "per minute" toll for 1080p, because it is using bandwidth for the preloading as well. Is anyone else experiencing this (I think it started just this month, May 2021, or not long before that)? </p>


created: 2021-05-20T07:19:50-07:00
updated: 2021-05-20T07:19:50-07:00
title: open url when navigation bar is hidden
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: betazoid
content:
<p>Hi, I have created a userChrome.css and I have hidden the navigation toolbox with  </p> <ol><li>navigator-toolbox {visibility: collapse;} </li></ol> <p>Now the problem is that I cannot open any website, I mean I cannot type in any url. Alt + D and Ctrl + L seem to do nothing. So Firefox starts without any gui basically but cannot be used? It's just an empty window frame or shows the starting page (of course, if there are links on the starting page, it works, but how to open a different website?). </p><p>Thanks in advance </p><p>Anna </p>


created: 2021-05-20T07:10:48-07:00
updated: 2021-05-20T07:10:48-07:00
title: Regarding Private Browsing
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: uzumakiakki9
content:
<p>Why does my firefox account is signed in private browsing. I do not want to be logged in private window. I'm talking about being logged in firefox, even in private mode. This didn't used to happen earlier (or was it?? I didn't notice until now). Please let me know how to get rid of my login when private browsing. </p>


created: 2021-05-20T06:39:00-07:00
updated: 2021-05-20T06:39:00-07:00
title: bookmarks showing when pressing shift
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: razzer33
content:
<p>everyone knows how to stop <em>bookmarks</em> sidebar from showing when pressing <em>shift</em>. and i wrote all this without shift becuase it keeps annoying me </p>


created: 2021-05-20T06:05:02-07:00
updated: 2021-05-20T06:05:02-07:00
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: janesmit727
title:
Downloading Mozilla Firefox using Windows Edge on Windows 10: digital certificate-unknown publisher & Mozilla Maintenance Serv auto install

content:
<p>I downloaded Mozilla Firefox a few days ago using Windows Edge on Windows 10.  The system notification at the time of installation asking me if I wanted the app to make changes on my PC did state the publisher was Mozilla Corporation.  However when I went into MS App list in settings, I noticed Mozilla Maintenance Service had also been installed without asking me for my permission. </p><p>Even more concerning when I tried to uninstall Mozilla Maintenance Service a system notification asking me if I wanted the app to make changes to my PC stated the digital certificate for that app had an unknown publisher.  I also checked the newly installed Mozilla Firefox browser app and the system notification again stated its digital certificate had an unknown publisher. </p><p>I left both apps installed and today I tried to view the certificates via the MS Management Console, the certificate store (accessed by pressing the windows key and R and typing certmgr.msc into the pop up search box). MMS could not find the certificates for either the Mozilla Firefox browser or Mozilla Maintenance Service apps.  I've now managed to find copies of the digital certificates for both apps in my C drive under Program Files and Program Files (x86) but I am still concerned that the apps could be trojans.  If anyone can answer some or all of the below questions I would be very grateful. </p><p>Has anyone had similar problems with Mozilla Firefox browser and Mozilla Maintenance Maintenance: 1) Not being able to find their digital certificate using the MS Management Console?  2) The apps list in settings stating publisher unknown when you try to uninstall either app? 3) Mozilla Maintenance Service automatically being installed when I only selected to download the Mozilla Firefox browser app? And lastly, is the C drive on the PC the correct place to view digital certificates for these apps? </p>


created: 2021-05-20T05:36:46-07:00
updated: 2021-05-20T05:36:46-07:00
title: path to bookmark?
tags: linux;desktop;bookmarks;firefox-880;firefox-8801;
product: firefox
topic: bookmarks
locale: en-US
creator: johannes.almborg
content:
<p>Hi, When I search for a bookmark I can find it but I do not see the path of the bookmark in the bookmark tree. Is there a way to see under which subfolder a bookmark is stored when you get a hit in the bookmark search? I think it would be nice to have it in the rest of the description of the bookmark, but "views&gt;show columns" does not have that option. </p>


created: 2021-05-20T04:21:28-07:00
updated: 2021-05-20T04:21:28-07:00
title: privacy risk
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: portfolio.codestate
content:
<p>built in tracker and adblocker is not that good infact <strong>brave</strong> block more trackers than firefox  improve it </p>


created: 2021-05-20T04:19:30-07:00
updated: 2021-05-20T04:19:30-07:00
title: Firefox ogni tanto va in crash
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: it
creator: top_harley_81
content:
<p>E' da tanto che uso firefox e mai avuto problemi. Da ieri notte, ogni tanto firefox va in crash mentre sto navigando sul web. E lo fa in qualsiasi sito. </p><p>Questo è l'identificativo di segnalazione dell'ultimo crash: bp-ef6fef53-aca1-457e-a877-3c2910210520 </p><p>Vi allego anche il link che mi fa visualizzare sulla segnalazione di errore: <a href="https://crash-stats.mozilla.org/report/index/ef6fef53-aca1-457e-a877-3c2910210520" rel="nofollow">https://crash-stats.mozilla.org/report/index/ef6fef53-aca1-457e-a877-3c2910210520</a> </p><p>Spero possiate capirci qualcosa, </p><p>Grazie </p>


created: 2021-05-20T04:11:13-07:00
updated: 2021-05-20T04:56:01-07:00
title: gmail is not opening through firefox
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1413805;
creator: sanathsharmass150
content:
<p>i am trying to login my g mail through  foxfire and i could provide only mail id and  i kind of not able to provide password. </p>


created: 2021-05-20T03:20:51-07:00
updated: 2021-05-20T03:20:51-07:00
title: Firefox keeps asking for a master password
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: wergart
content:
<p>Firefox keeps asking for a master password: Translated with Bing Translator:  The proposed measures  <a href="https://support.mozilla.org/de/kb/firefox-fragt-immer-wieder-nach-master-passwort" rel="nofollow">https://support.mozilla.org/de/kb/firefox-fragt-immer-wieder-nach-master-passwort</a> have been implemented, but to no avail. The request to enter the main password is often done 3 times in a row after the start of Firefox! This is extremely annoying! It would be good if you could turn off the prompt and activate it only if necessary (login to a website). </p><p>In German: Übersetzt mit Bing- Translator:  Die vorgeschlagenen Maßnahmen <a href="https://support.mozilla.org/de/kb/firefox-fragt-immer-wieder-nach-master-passwort" rel="nofollow">https://support.mozilla.org/de/kb/firefox-fragt-immer-wieder-nach-master-passwort</a> wurden durchgeführt, jedoch ohne Erfolg. Die Aufforderung, das Hauptpasswort einzugeben, erfolgt nach dem Start von Firefox oft 3 mal hintereinander! Das ist äußerst lästig! Es wäre gut, wenn man die Aufforderung abschalten könnte und nur bei Bedarf (Login bei einer Website) aktivieren könnte. </p>


created: 2021-05-20T03:04:20-07:00
updated: 2021-05-20T03:04:20-07:00
title: Firefox Developer Edition 使用开发者工具选取 a 标签时不能正常显示元素样式
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: Eisten
content:
<p>打开开发者工具，使用鼠标在页面中选取某一个&lt;a&gt;元素，过滤样式则首要显示的是 a:hover{ ... }，而不是 a { ... }，我想可能是在用鼠标选取元素的同时，触发了&lt;a&gt;元素原有的点击效果。下面有一张图片，我想可以更清晰的描述问题。 </p>


created: 2021-05-20T03:00:35-07:00
updated: 2021-05-20T12:14:29-07:00
title: Feature request: sorting and grouping synced tabs by window
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1413862;
creator: kraaketaer
content:
<p>I'm aware this <a class="new" href="/en-US/kb/new?title=Why+does+sync+not+preserve+separate+windows+with+their+tabs%2C+but+instead+has+a+jumble+of+the+tabs+all+together%3F" rel="nofollow" title="Page does not exist.">has been asked before</a>, and got the answer "at present, this problem can't be solved completely at the technical level" which ... well, isn't very informative, and is rather difficult to accept at face value. </p><p>Is there some fundamental issue stopping synced tab entries from having some attribute added to them that would help delineate this? To someone with no programming skills this doesn't sound like it would be hard, though of course I have no idea how the Firefox Sync system works. Still, I'm not asking for a function to restore entire sessions across systems, for example (I can see how that would cause conflicts with the current session) but rather just something that would a) sort tabs by window in the synced tabs list, and b) delineate the windows somehow, either by just a separator line or by some heading ("Window n"?). Given that this information clearly exists in the local session (it's able to restore all windows, after all), I hope it will be possible to add this in some form. To reiterate, I don't want/need it to automatically open synced tabs in the "correct" window or anything like that (I can handle that myself easily enough), but simply to keep them visually sorted and separated in the sync list. This way I can avoid spending 30 minutes sorting tabs that I had previously sorted in case of a system crash or working on a new PC. </p><p>In addition to this, I hope the sync system can move to match tab order in the browser rather than the current jumbled mess, which ... might be sorted by whatever was last active? I frankly can't tell, but for those of us with many tabs open at once and working across several devices this is a serious obstacle. </p>


created: 2021-05-20T02:19:44-07:00
updated: 2021-05-20T02:19:44-07:00
title: Firefox is slow at opening
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: Baboo85
content:
<p>Hi, Firefox started to be slow on opening recently. No problem with browsing, it just tooks up to 10 seconds to open up and be operative (it freezes for a while), even if closed and reopened immediately. </p><p>Already deleted all the cache, already tried to disable hardware acceleration, altready manually disabled all addons, already started in Safe Mode. </p><p>Nothing is working, even in Safe Mode it freezes for some seconds. Until some days ago it was working fine, on my other PCs is working well without problems. </p><p>Do I really need to reinstall to solve this problem or there is some other fix? </p>


created: 2021-05-20T01:31:25-07:00
updated: 2021-05-20T01:31:25-07:00
title: [Suggestion] Turning off as default the most of the Firefox Data Collection and Use
tags: linux;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mcgiwer1
content:
<p>I would like to suggest that the most options in the "Firefox Data Collection and Use" section in the settings are default turned off (except crash reports). This way the privacy and the speed of the browser increases by avoiding the collecting and sending the informations about the user (it may contain any sensitive informations, like: hardware and system informations,  the runned applications and websites, etc.) to no one realy knows to who, with may be get "drop eared"  and missused, with can create an security threat. </p><p>Additionally, holding the collected thru Firefox informations thru 30 days is in my opinion way too long </p>


created: 2021-05-20T01:06:07-07:00
updated: 2021-05-20T01:06:07-07:00
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: j.a.gross
title:
since I have the Mozilla VPN my internet doesn't work wright. Most of the time it doesn't work, eather with wlan or with lan. There must be a problem with VPN. Can you help me?

content:
<p>since I have the Mozilla VPN my internet doesn't work wright. Most of the time it doesn't work, eather with wlan or with lan. There must be a problem with VPN. Can you help me? </p>


created: 2021-05-20T00:35:09-07:00
updated: 2021-05-20T04:54:35-07:00
tags: desktop;privacy-and-security_1;escalate;windows-10;highcpu;firefox-880;firefox-8801;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1413795;1413799;1413804;
creator: revontulet117
title:
Specific Firefox process has very high CPU usage, causing my system to stay constantly spiked at 100% (and consequently get very hot)

content:
<p>This is being categorized as privacy and security issues since every other search I've done for such issues point to plugins or datamining/cryptomining viruses. I've done every possible scan for my system for viruses and nothing popped up, I've browsed Explorer manually for all the files and any possible anomalies, and nothing strange has come up. </p><p>I've attached an image of the specific process that is doing this. I would like actual help, not just "check your plugins" or "run an AV scan" or something of that sort. If it's an obvious troubleshooting step, I've already tried it to no avail. Not trying to be rude, I just don't like "support experts" that give super obvious advice when it's clear the asker already has knowledge of it. </p><p>Some further clarifications:  </p> <ul><li> Once ended through task manager, the process does not run again until I reboot my computer. </li><li> Forcing it to shut down through the task manager does not close my firefox if it's open, nor does it affect it in any functional way from my observations. This process is seemingly entirely useless, which only further raises suspicion. </li></ul>


created: 2021-05-20T00:09:54-07:00
updated: 2021-05-20T04:53:49-07:00
title: Not able too upload
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413801;
creator: ali.afba
content:
<p>I cannot upload anything to Firefox (except if drog-and-drop is possible)! I have checked almost all the solutions on web like this one <a href="https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings?redirectslug=reset-firefox-easily-fix-most-problems&amp;redirectlocale=en-US" rel="nofollow">https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings?redirectslug=reset-firefox-easily-fix-most-problems&amp;redirectlocale=en-US</a> </p>


created: 2021-05-19T23:58:50-07:00
updated: 2021-05-20T00:44:28-07:00
title: Rewards
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1413794;
creator: portfolio.codestate
content:
<p>can you guys please reward feature just like brave. Actually i wanna invest in open source and i am doing it by brave browser's reward feature. but i love to use firefox so can you please add it in your browser so that contribution and privacy both become easy </p>


created: 2021-05-19T21:54:46-07:00
updated: 2021-05-20T00:48:36-07:00
title: My website speed is slowing down in Mozzilla but its ok in other browser?
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
answers: 1413796;
creator: rg8857072
content:
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created: 2021-05-19T20:53:02-07:00
updated: 2021-05-19T20:53:02-07:00
title: Firefox pwa
tags: desktop;download-and-install_1;windows-81;firefox-880;
product: firefox
topic: download-and-install
locale: pt-BR
creator: LuisDavi
content:
<p><strong>Olá a todos</strong> </p><p>Eu estou com uma duvida simples, gostaria de saber se tem como eu instalar um site em forma de aplicativo(pwa) no windows 8.1, sei que no windows 10 é possivel, mas no 8.1 não consigo. </p><p>Att, Luis Davi </p>


created: 2021-05-19T20:06:20-07:00
updated: 2021-05-19T22:36:00-07:00
title: automatic way to remove old cache/history?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1413785;
creator: markandlyndon
content:
<p>Hi, is there an addon or another way to automatically remove old browsing history based on some type of age limit?  My storage area is about 1.5Gb and when I manually removed anything older than the last 3 months it dropped down in size considerably.  I've seen a few addons that do the opposite, you can delete from newest up to older cache/history, but I would like something that keeps the last 3 months and gets rid of anything older. </p>


created: 2021-05-19T19:30:44-07:00
updated: 2021-05-19T22:01:03-07:00
title: Firefox is NOT! saving the history. Want to DISABLE "delete/clear history"
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413780;
creator: billsktt
content:
<p>Firefox is NOT! saving the history. Want to DISABLE "delete/clear history" When it does save it, it does NOT save it for longer than 7 days. All settings are correct for saving 999days. </p>


created: 2021-05-19T19:29:27-07:00
updated: 2021-05-20T11:24:02-07:00
title: Widevine CDM crashing notifiation HELP
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413854;
creator: hldufek
content:
<p>I am joining the millions...WidevineCDM crashes on all my media streaming options (Netlfix, HBO, etc). I am EXTREMELY tech illiterate and the suggestions so far for this issue are way over my head. Does anyone have any basic solutions? Or a willingness to walk me through what to do step by step? Thanks </p>


created: 2021-05-19T19:07:52-07:00
updated: 2021-05-20T14:18:46-07:00
title: need to recover bookmarks WITHOUT using Mozilla standard proceedures - had catastrophy
tags: windows-7;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1413784;1413800;1413814;1413878;
creator: my61cat
content:
<p>My 11y/o Win7 Pro x64 based water cooled monster finally failed taking the Intel DX79si m/b, the PNY Nvidea GTX980 and 2 of the 8 - 8gb mem sticks with it. The 16TB and 8TB add-in raid cards survived thank god. Also salvaged was the 250GB Samsung EVO SSD "C" drive.  It was cloned to a duplicate the 1st day of every month. (No, it hasn't been overclocked in 8+ years, and even then I had the shut down temps set @ 50c). New m/b, processor, video card, memory, and unfortunately, Win10 Pro x64. All do in Friday. :-(.  This old (76) man is gonna have to learn all over again:-(  ( 'cept this time it's air-cooled and VERY conservative :-) ) </p><p>My problem is the several hundred bookmarks I had in Firefox (I'm a LONGTIME user. I DON'T want to loose them. I've got the salvaged "C" drive SSD in a mini-dock (D:/ in the laptop) and I'm looking at them on my laptop (also Win7 Pro  x64 based) ALL the files appear to be there at the time of the failure. I've already copied a bunch of the files from it so I'm not shut off completely. When I try to use the Mozilla feature to transfer them, it appears it want's to re-install &amp; rewrite Firefox on the D:/ drive. NOT good. Isn't there a single (even multiple) file(s) that can be copied to C:\ so I can disconnect the mini-dock and THEN "import" them? </p><p>THANK YOU !!!! </p>


created: 2021-05-19T18:35:57-07:00
updated: 2021-05-19T18:35:57-07:00
title: I can't play videos on youtube when I'm signed into my account
tags: desktop;cookies;windows-10;firefox-780;
product: firefox
topic: cookies
locale: en-US
creator: eckman
content:
<p>Firefox 78.10.1 esr 64 bit Windows  10.0.19041.985 </p><p>This question was originally asked here, <a href="https://support.mozilla.org/en-US/questions/971100" rel="nofollow">https://support.mozilla.org/en-US/questions/971100</a> , but has since been archived. YouTube videos load when not logged in, but will not load when logged into my YouTube account. They produce the following error:  </p> <ul><li> An error occurred. Please try again later. (Playback ID: [random generated hash])  </li></ul> <p>The advice offered in the cited Mozilla Support article assumes the problem is with Firefox, and had users delete their entire SQL-Lite cookie database, even though users reported that the error persisted after a clean install. Yes, it can sometimes be a cookie database issue, but this time, <strong>MAY 2021</strong>, it's a problem with YouTube's ad loader. This has happened before [1]. The work around until they fix it is to click on any suggested video on the same page. As soon as it starts to load, hit the browser's back button, and the error producing video will load.  </p><p>[1] <a href="https://support.google.com/youtube/thread/10329866/consistently-getting-an-error-occurred-please-try-again-later-playback-id-on-all-videos?hl=en" rel="nofollow">https://support.google.com/youtube/thread/10329866/consistently-getting-an-error-occurred-please-try-again-later-playback-id-on-all-videos?hl=en</a> </p>


created: 2021-05-19T18:04:55-07:00
updated: 2021-05-20T14:22:36-07:00
title: Firefox Browser version 88.0.1 - Will no longer save open tabs when I close the browser.
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1413773;1413881;
creator: Mitzee
content:
<p>Firefox was acting normally keeping my open tabs when I open the browser this morning.  I don't know what happened.  I left the computer for a couple hours this afternoon.  I opened Windows and found a "new desktop" which I didn't want.  I clicked on it and it took me back to my normal desktop.  I had left Firefox minimized.  Maybe this is what has removed my settings in Firefox.  Now when I open Firefox, my saved tabs are gone.  I've tried twice putting them back in.  I check Options to make sure that restore session is checked.  Each time I close, I get  a single tab and have to re-open all of my favorite pages all over again.  My Windows 10 version is 20H2. </p><p>What can I do in options that will allow my open tabs to stay saved? </p><p>Please reply. </p>


created: 2021-05-19T18:01:24-07:00
updated: 2021-05-19T18:01:24-07:00
title: Repositório de certificados do Windows
tags: desktop;other;
product: firefox
topic: other
locale: pt-BR
creator: w.uill
content:
<p>Olá a todos. Eu gosto muito do Firefox, mas no meu trabalho fica um pouco complicado o uso dele pois no minha estação de trabalho há vários certificados digitais instalados, o Firefox não utiliza o repositório do Windows, mas o seu próprio repositório, existe alguma extensão que permita o Firefox visualizar os certificados no repositório do Windows? Seria interessante para futuras versões a possibilidade do Firefox utilizar o repositório do Windows como padrão, pois só não uso o Firefox como padrão no meu trabalho por esse motivo. </p>


created: 2021-05-19T17:40:05-07:00
updated: 2021-05-19T18:34:54-07:00
title: 'New Tab Override' addon
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1413768;1413774;
creator: MrMori
content:
<p>Firefox ver. 88.0.1 Os: Windows 10 </p><p>'New Tab Override' addon </p><p>Since a small update on may the 19'th for this addon the option to 'focus on the webpage instead of the address bar' has disappeared. I can not find out why this option has disappeared ... Is it because of a combination the latest version of firefox and the May 19'th update of the addon? this option really was handy for me ... Now I keep typing my searches in the address bar by accident. could it be that the 'Zoom Page WE' which I set to 150% might be hiding the option? I reversed to the default 100% but still it did not avail the option. It seems to have disappeared. Maybe the developer forgot to put it in? Doe anyone have this same problem? Are there alternatives for a 'new tab' that set the focus on the webpage instead of the address bar? </p><p>Greetings MMori </p><p>SS001 Shows the current situation  SS002 shows the former situation </p>


created: 2021-05-21T16:20:21-07:00
updated: 2021-05-21T16:20:21-07:00
title: firefox sync
tags: desktop;other;mac-os-x-1010;firefox-780;
product: firefox
topic: other
locale: en-US
creator: pierre-cornellier
content:
<p>is it possible to have all the same bookmarks and navigation tabs on all my devices connected with firefox sync </p>


created: 2021-05-21T16:08:08-07:00
updated: 2021-05-21T16:08:08-07:00
title: Media player seek distance
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: carlinmancer
content:
<p>Hi, </p><p>I want to decrease the media player seek distance from fifteen seconds to something like three seconds. Is there any way to do this? </p>


created: 2021-05-21T16:05:45-07:00
updated: 2021-05-21T16:05:45-07:00
title: show a popup that has been blocked
tags: windows-7;desktop;tips;firefox-870;
product: firefox
topic: tips
locale: en-US
creator: wowbagger
content:
<p>Hi, how do I show a popup that just has been blocked without allowing popups in general or making a general exception for that site? </p>


created: 2021-05-21T15:27:03-07:00
updated: 2021-05-21T15:27:03-07:00
title: Permanant permissions
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: elderofmars
content:
<p>Hello, I am trying to figure out if there is a way to permanently implement things like screensharing, video feed, and microphone connectivity without having to individually implement it for each site. If so, what is it? </p>


created: 2021-05-21T15:19:18-07:00
updated: 2021-05-21T15:21:56-07:00
title: Visited Links Color
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: noel_envoide
content:
<p>Is there a way to deal with this sort of thing, which obscures the visited link to practically unreadable, that won't also alter other features of the page as well? Maybe an addon? </p><p>The attachment gives more clarity to the link that when it is actually viewed on the page. </p>


created: 2021-05-21T15:16:34-07:00
updated: 2021-05-21T15:16:34-07:00
title: make lastpass show on toolbar
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: rcraincrow
content:
<p>I downloaded last pass but it does not show on tool bar, I see it in add own's but how do I get it to show on the fire fox top tool bar? </p>


created: 2021-05-21T12:56:19-07:00
updated: 2021-05-21T12:56:19-07:00
title: .ris files >Options >downloading
tags: desktop;customize;windows-10;firefox-880;firefox-8801;
product: firefox
topic: customize
locale: en-US
creator: cvhorie
content:
<p>I download Endnote .ris reference files every day, and have done for decades.  Endnote supplies a parsing tool that imports the data into the database. But it has just stopped working. In the import dialog box, the message that comes up on downloading a ris file is: "what should Firefox do with this file? </p><pre>  Open with Notebook (default)" </pre> <p>Well down the dropdown option list I can choose to open with Endnote, so I clicked on "Do this automatically for files .." then chose the Endnote option. Which works, but it doesn't stick. If I go to the Options page&gt;Applications&gt;ris, nothing comes up. If I choose &gt;Endnote, the suggested option is to open every Text file with Endnote - not a good idea. </p><p>Has something gone wrong with Firefox or with Endnote settings? Thank you </p>


created: 2021-05-21T12:52:58-07:00
updated: 2021-05-21T12:52:58-07:00
title: No sound on any site
tags: windows-7;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: moye.bernard
content:
<p>Since the last update to Firefox, I have no sound on anything within the browser: not on videos, music channels, webinars, Zoom meetings...nothing.  I have no problem when using other browsers or withing windows.  Only in Firefox.  </p><p>I'm using version 88.0.1 (64 bit) </p>


created: 2021-05-21T12:40:29-07:00
updated: 2021-05-21T13:12:31-07:00
title: Firefox Sync is not a Tab backup solution
tags: mac-os;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1413987;
creator: nigel22
content:
<p>Sometimes when Firefox crashes it does NOT restore my Tabs. I lose all the Tabs I had open. Yes each Tab URL may be in History but this does not record my last open Tabs state.  </p><p>I thought Firefox Sync might solve this issue but it does not.  </p><p>I wish my Firefox Tab state was continuously saved and could be browsed like Mac Time Machine and Windows Task View. </p>


created: 2021-05-21T12:36:13-07:00
updated: 2021-05-21T12:36:13-07:00
title: Virus de favorito
tags: desktop;bookmarks;windows-10;firefox-880;firefox-8801;
product: firefox
topic: bookmarks
locale: pt-BR
creator: tutorx
content:
<p>O favorito <a href="http://safrom.net" rel="nofollow">safrom.net</a> helper fica aparecendo nos meus favoritos. Eu deleto, quando fecho e o programa e abro de novo, o favorito volta. Como removo? </p>


created: 2021-05-21T12:01:46-07:00
updated: 2021-05-21T15:51:09-07:00
title: keyboard control
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414006;1414042;
creator: bluesboy29
content:
<p>My firefox will no longer go back a page when I push the backspace button. I now always have to click the back arrow. I have looked online for a fix and have found none. </p>


created: 2021-05-21T11:55:54-07:00
updated: 2021-05-21T14:22:40-07:00
title: How to add a site to the block notifications list
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414022;
creator: AmazonPrincessDiana
content:
<p>Hello, </p><p>I am getting a McAfee pop up notification and I have identified the site name and would like to add it to the notifications settings to block it but I cannot figure out how to add a site manually to that list.  There are no options on the notification settings to allow for a manual site addition.  I am on FireFox version 88.0.1 on Windows 10 Pro. </p><p>I have also tried searching to see how to remove what is probably malware and cannot find anything.  I do not have any McAfee products on my laptop. </p><p>Sincerely, </p><p>AmazonPrincessDiana </p>


created: 2021-05-21T11:54:55-07:00
updated: 2021-05-21T15:16:13-07:00
title: Cycling Log Ons
tags: desktop;cookies;needsinfo;windows-10;firefox-880;
product: firefox
topic: cookies
locale: en-US
answers: 1413988;1414034;
creator: rds64
content:
<p>I cannot log on to secure sites.  the sites cycle back to the log on screen after displaying the desired site briefly </p>


created: 2021-05-21T11:32:23-07:00
updated: 2021-05-21T11:32:23-07:00
title: Jogos em HTML5 lentos no Firefox
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: pt-BR
creator: henrique.deaguiarfernandes
content:
<p>Há alguns jogos em HTML5 ou WebGL em que rodam lentos ou com FPS baixo no navegador Firefox e eu estou procurando algumas opções para que esses jogos funcionem melhor no navegador, qualquer ajuda eu agradeço </p>


created: 2021-05-21T11:06:03-07:00
updated: 2021-05-21T16:14:43-07:00
title: Only on firefox I can't select options in <select>, on the product page of my website
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1413992;1414008;1414045;
creator: 2btech.consultoria
content:
<p>The checkbox on my site is inactive only in the firefox browser, chrome and edge works normally. The site was made in wordpress, and the theme is OceanWP </p><p><br> reference image - <a href="https://snipboard.io/MzKwuU.jpg" rel="nofollow">https://snipboard.io/MzKwuU.jpg</a> site - <a href="https://lojadaslenteseoculos.com.br/produto/acuvue-oasys-transitions-copia-copia-123/" rel="nofollow">https://lojadaslenteseoculos.com.br/produto/acuvue-oasys-transitions-copia-copia-123/</a> </p>


created: 2021-05-21T11:02:05-07:00
updated: 2021-05-21T13:13:46-07:00
title: Firefox is VERY SLOW along with IMAGES
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413975;1413990;
creator: kcsummer111
content:
<p>My Computer is EXTREMELY / UNUSUALLY SLOW.   Getting a site to open on a new tab takes forever and images are slow to load or don't load at all. </p><p>Any suggestions? </p>


created: 2021-05-21T10:49:01-07:00
updated: 2021-05-21T13:16:17-07:00
title: Default Browser and Search Engine
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1413969;1413994;
creator: kcsummer111
content:
<p>My IMac Desktop is SO SLOW its insane.  So I'm checking trying to find out why and I notice  In Preferences, I have default browser set to be Duck Duck Go. </p><p>However, in the General Tab of Preferences it shows Firefox as my Default Browser with no way that I can see how to change it since the <strong>Always check Firefox is your default browser</strong> is not highlighted so I can't change it.    HOW DO I FIX THAT? </p>


created: 2021-05-21T10:08:24-07:00
updated: 2021-05-21T10:08:24-07:00
title: My hit-counter is not visible anymore since last FF update
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: nohuf
content:
<p>Hello there, </p><p>I have this counter on my website: &lt;a href="<a href="http://www.andyhoppe.com/" rel="nofollow">http://www.andyhoppe.com/</a>" title="Besucherzaehler"&gt;<img alt="Besucherzaehler" src="//c.andyhoppe.com/1621545743" style="">&lt;/a&gt; </p> <p> Kein Besucher wird mehrmals gezählt! Interessante Information: Der leider unbekannte 10.000ste Besucher traf hier am 13.12.2020 ein</p> <p>Now, this counter isn't visible, please look here <a href="http://ludwigshafen-huf.de/" rel="nofollow">http://ludwigshafen-huf.de/</a>:  at the end of the page. The same happened within my other websites. A few weeks ago the counter worked fine! In all other browsers the counter is still visible. </p><p>What could be wrong in Firefox? </p><p>Thank you with best whishes nohuf </p>


created: 2021-05-21T09:59:14-07:00
updated: 2021-05-21T09:59:14-07:00
title: Spacebar no longer checks a checkbox on form
tags: mac-os;desktop;websites;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
creator: helmsa
content:
<p>I am a heavy keyboard use, even for basic navigation. After a recent update, toggling the spacebar no longer checks an unchecked checkbox on an HTML form. I can tab to the specific checkbox and see that it's selected, but hitting the spacebar no longer does anything. This is not limited to a specific website. </p><p>Any advice or a fix to restore this functionality? Thanks in advance! </p>


created: 2021-05-21T09:57:44-07:00
updated: 2021-05-21T15:50:20-07:00
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1413997;1414003;1414041;
creator: LindainMaryville
title:
Firefox will not reset once I log off and then  log back on after uploading data to my church website

content:
<p>When I open Firefox and select a location that I visited and as administrator I updated the data on that website,  Firefox does not show that update but instead takes me to the portion of the site that allowed me to perform the update.  The only way that I can verify that the original update that I made while using Firefox was successful, is to log on to Chrome to verify that the updates were successful </p>


created: 2021-05-21T09:50:39-07:00
updated: 2021-05-21T13:25:34-07:00
title: Downloads
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1413998;1414001;
creator: Stanwoodjh
content:
<p>Firefox doesn't prompt me where to save downloads.  It just downloads them (and yes, I have clicked the appropriate settings button). Is this a known glitch? Thanks in advance Windows 10 System Firefox Version 88.0.1 </p>


created: 2021-05-21T09:24:25-07:00
updated: 2021-05-21T14:33:31-07:00
title: Firefox - flashing screens on some websites
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414000;1414021;
creator: ray.pioli
content:
<p>Certain websites (for example <a href="http://www.rollingstone.com/music/music-lists/best-albums-of-all-time-1062063/" rel="nofollow">www.rollingstone.com/music/music-lists/best-albums-of-all-time-1062063/</a>) cause rapidly flashing screen which persists on other apps until I close the webpage. I had the same problem with these sites using  microsoft Edge but the problem disappears if I disable hardware acceleration in Edge. However the problem is not fixed by disabling hardware acceleration in Firefox. Are there known fixes for Firefox. TIA </p>


created: 2021-05-21T09:17:41-07:00
updated: 2021-05-21T13:26:53-07:00
title: Firefox "fork bomb"
tags: linux;desktop;fix-problems;escalate;e10s;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414002;
creator: mcgiwer1
content:
<p>Hello. I had discovered that Firefox itself creates a so called "fork bomb" by creating a big amount of sub-processes under the main one (with I can prove thru the attached screenshoots). </p><p>Could anyone have a idea how to limit Firefox from opening so many sub-processess, with (wanting or not) are mostly causing that my system runs out of memory and stop beeing responsible to any of my inputs, with forces me to restart the system (similar thing is done by an DOS attack) </p><p>I use the Firefox 88.0.1 on Ubuntu 20.04 (64-bit) </p><p>uname: Linux live 5.4.0-53-generic #59-Ubuntu SMP Wed Oct 21 09:38:44 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux lsb_release: </p><p>Distributor ID:	Ubuntu Description:	Ubuntu 20.04.1 LTS Release:	20.04 Codename:	focal </p>


created: 2021-05-21T09:01:50-07:00
updated: 2021-05-21T09:03:43-07:00
title: Please help me stop this READER VIEW. Nothing is helping
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1413957;
creator: grewal_smart
content:
<p>This reader view is so much annoying that it turns on automatically n the site keeps turning it on n off. yahoo mail and quora and aliexpress and the main ones which do this shit. I have latest version on windows 10. I have tried this methond (BELOW ) but nothing happens, like this method is open in one page and its false but same time on another tab its going in n out of this shit. PLEASE TELL ME HOW TO TURN THIS CRAP OFF. SRY FOR BAD LANGUAGE BUT THIS IS SO MUCH IRRITATING. </p><p><br> You can set this pref to false on the about:config page to disable reader view. </p><p>reader.parse-on-load.enabled = false </p>


created: 2021-05-21T08:56:04-07:00
updated: 2021-05-21T08:56:04-07:00
title: Firefox non funziona, solo pagina bianca
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: it
creator: traetta.irene
content:
<p>Salve, il problema sta nel titolo della discussione: improvvisamente firefox mi dà solo schermate bianche. Ho provato disinstallando e reinstallando il browser senza ottenere nulla. Ho pensato di risolvere svuotando la cache ma se vado in impostazioni -&gt; opzioni non si apre più nulla se non una pagina bianca. Come fare? Non compare nemmeno un codice errore. Grazie a tutti </p>


created: 2021-05-21T08:15:41-07:00
updated: 2021-05-21T08:25:04-07:00
title: Win 10 Latest Version Update
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413949;
creator: norm_amron
content:
<p>Microsoft has dumped this latest Upgrade on us users [19042.985], despite 1909 being good for another few months. There are lots of complaints, but the main one for FIREFOX - I hate EDGE - is that the pictures on MSN Homepage keep defaulting to a greyscale. The titles can be moused and the enclosed articles read. I can't find an answer, and shrink from asking THEIR Community, as the experts seem t be hibernating. Any ideas, please? </p>


created: 2021-05-21T08:15:28-07:00
updated: 2021-05-21T10:13:49-07:00
title: Problem Saving Videos
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413960;1413966;
creator: yacheah
content:
<p>I have been able to save videos directly using the Firefox download manager by right clicking on the video in the browser tab and clicking "Save Video As" </p><p>However, lately, I have gotten the following error message </p><p>The download cannot be saved because an unknown error occurred. </p><p>Please try again. </p><p>I am on the latest version of Firefox 88.0.1 (64-bit) and on Mac OS 11.3.1. </p><p>I can use Free Download Manager to save the video but it doesn't work on Firefox. </p><p>Please help. </p>


created: 2021-05-21T08:07:41-07:00
updated: 2021-05-21T16:41:27-07:00
title: Firefox suddenly stuck in restricted mode
tags: desktop;privacy-and-security_1;windows-10;firefox-880;firefox-8801;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1413950;1414015;1414016;1414023;1414025;1414028;1414030;1414031;1414038;1414050;1414051;
creator: csskalet
content:
<p>I've used Firefox as my default browser for years.  I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF.  I'm on FF version 88.0.1 (64 bit). </p><p>Suddenly, yesterday, I found that I was blocked from viewing many YT videos and comments.  YT says I am in restricted mode.  It is not due to a setting on my YT/Google account, because I'm not logged in.   </p><p>Exact YT messages: "Video unavailable--This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions."  And "Restricted Mode has hidden comments for this video." </p><p>However, I have no problem viewing them in Chrome.  So logically it's a FF problem. </p><p>Also, I discovered that other sites are affected.  For example, if I run a "domain lookup" on the ICANN website, I get less detailed results than if I run the search on Chrome!   <a href="https://lookup.icann.org/" rel="nofollow">https://lookup.icann.org/</a> </p><p>Switching from Strict to Standard Tracking Protection didn't help.  Then I did a FF refresh but that also didn't help. </p><p>Suggestions?  Be aware I'm not a coder or any kind of super techhie. </p>


created: 2021-05-21T07:51:34-07:00
updated: 2021-05-21T07:51:34-07:00
title: Can I make the cursor blink on the results of each successful page search?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: PGannon
content:
<p>When I do Ctrl-F for a page search many times I can't see where the cursor has landed.  (Sometimes I think it's off the displayed page.)  Is there a way to make the cursor blink on page search results?  Thanks. </p>


created: 2021-05-21T07:46:13-07:00
updated: 2021-05-21T09:01:32-07:00
title: Google Product Sites not working on Firefox Broswer.
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1413937;1413939;1413956;
creator: spursytottenham
content:
<p>Whenever attempting to reach Google Sites, such as Docs, Slides, Meets and YouTube. They are stuck loading. Google Searches also don't go through. </p>


created: 2021-05-21T07:37:08-07:00
updated: 2021-05-21T13:14:08-07:00
title: No menu, bookmarks, address bar or add-on icons.
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413938;1413991;
creator: Dave254
content:
<p>Instead, I have a plain white background image. Right clicking on it gives me desktop menu options. To close the web browser, I have to right click the program in the taskbar. This is also not just firefox. Chrome and Edge are doing the same thing. Edge has 0 add ons, Chrome and Firefox have the same add ons. My firefox version is 88.0.1, I'm running Windows 10 up to date, I have a high speed internet connection. This issue started maybe 3 days ago. I tried bringing it up in safe mode (troubleshoot mode) and still didn't have any of my normal buttons (close, minimize, maximize). </p><p>I can temporarily fix the issue, if I hit the F11 (full screen), the screen will jump, at first no change (it would be entering full screen when I hit it first), hitting it again (exit full screen) will bring back my normal window, complete with add-ons, all buttons and even my background image. </p><p>I'm attaching a screenshot. I'm really at a loss on this one. Any help would be appreciated. </p><p>Dave </p>


created: 2021-05-21T06:27:59-07:00
updated: 2021-05-21T06:27:59-07:00
title: Defaul Actions Checkbox Missing from Download Dialog
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: JSLSlim
content:
<p>When attempting to download a known file type (i.e. ZIP, EXE, RAR) the download dialog box does not have a "Do this automatically for files like this from now on" checkbox.  The file is correctly identified by the site hosting the file.  I have tried Refreshing Firefox, Uninstalling and Reinstalling (with and without preserving preferences) and manually deleting handlers.json from the Profile folder.  Strangely, when reinstalling Firefox without preserving previous settings, it still finds and import my bookmarks.  I am requesting assistance restoring the "Do this automaticallyy..." checkbox to my download dialog box.  Thanks in advance for any assistance. </p>


created: 2021-05-21T06:17:57-07:00
updated: 2021-05-21T13:44:09-07:00
title: Sync on two computers
tags: windows-7;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1413952;1413954;1413964;1414010;
creator: jwillliams8923
content:
<p>I'm trying to setup Sync for my two computers - both are older machines Desktop: PowerSpec B333 Netbook: HP Mini-110 4250NR </p><p>Both are running Windows 7-Pro and Firefox 88.0.1 </p><p>Issue: I set up my Sync account (this ID) on my desktop, entered the validation code and everything seemed fine. Try to sign into Sync on the Netbook and it wants a validation code again...which is never sent to my e-mail and the one I used on the Desktop isn't valid for the Netbook. </p><p>How can I sign into the Netbook for Sync when I never receive the validation code it insists I need? </p>


created: 2021-05-21T06:17:24-07:00
updated: 2021-05-21T06:17:24-07:00
title: New Tab: "How do I turn on the Do Not Track feature?"
tags: mac-os;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: web210
content:
<p>New to Firefox this week; why does Firefox repeatedly keep opening a new tab as per subject title? </p><p>Clearly I must be missing a setup parameter, how can I stop this really irritating behaviour? </p>


created: 2021-05-21T06:09:06-07:00
updated: 2021-05-21T06:09:06-07:00
title: masterpassword forgotten
tags: mobile;privacy-and-security_1;
product: firefox
topic: passwords-forms-search-and-history
locale: en-US
creator: peter.retus
content:
<p>Who can reply me in german language? 2 years ago I have set a master-password. For some months, after switching on my PC, the system asked for this master-pw and I introduced it.  Later, the system did no more ask for this master-pw.....and therefore I forgot it. Maybe I have modified something, but I do not remember, I am now 81 !!!    Up to now everything runs well........ but I fear problems should this change!!! For example if I should need to replace the existing PC.  I just found a very long recovery key of firefox. What can I do?? I am definitely not an experienced user. </p>


created: 2021-05-21T05:49:29-07:00
updated: 2021-05-21T08:12:41-07:00
title: Firefox crashes unpredictably but not at start
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413942;
creator: nkhgupta
content:
<p>For the last 3 months or so, I have noted Firefox to crash suddenly and unexpectedly. I have updated my mac OS and also am using most current version of Firefox 88.0.1. Firefox is my default browser. I am using Firefox in safe mode now and can not predict whether when or if crash will happen. The last crash report submitted has following notation bp-81d15d82-0dfc-4df5-b46f-2aa5c0210521	5/21/21, 7:22 AM. </p><p>Thank you. </p>


created: 2021-05-21T04:02:58-07:00
updated: 2021-05-21T04:02:58-07:00
title: icloud bookmark sync
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: Tghollinger
content:
<p>Icloud icon for bookmark sync brings up former icloud id.  How can i change to new icloud id? </p><p>The Icloud icon appears in bar at top of firefox, but has an old icloud id.  There seems to be no way to change ID.  I removed the bookmak extension permission and re-established it but still same wrong ID. </p>


created: 2021-05-21T03:57:04-07:00
updated: 2021-05-21T03:57:04-07:00
title: Error message "Your email was just returned. Mistyped email?" is shown on my new PC.
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: diggzbot
content:
<p>My new PC is showing the error message "Your email was just returned. Mistyped email?" when inputting the authentication code for Firefox sync login.  </p><p>When I enter incorrect email/PW info I cannot progress to this stage. When I enter an incorrect authentication code I get a standard error code ("two-step authentication code required"). </p><p>I recently reactivated an old PC a few days ago and used Firefox sync with that device without issue.  </p><p>Please help </p>


created: 2021-05-21T03:28:29-07:00
updated: 2021-05-21T12:28:05-07:00
title: Firefox Sync no sincroniza entre version 52.8.0esr a 78.10.0esr
tags: linux;desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: es
answers: 1413979;
creator: vesteve
content:
<p>Buenos dias, Estoy configurando una version actualizada de Linux(en la anterior todo va de lujo) Haciendo en Firefox la Syncronizacion, no me importa marcadores ni nada. He leido por foros que puede ser problema de versiones de Sync, no consigo ver donde actualizar, etc. Vengo de la version 52.8.0esr a la version 78.10.0esr. Me pueden ayudar? </p><p>Gracias </p>


created: 2021-05-21T02:56:02-07:00
updated: 2021-05-21T13:29:04-07:00
title: Fiefox is keeping only 1 day history!!!
tags: windows-7;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1413943;1414004;
creator: mcp111
content:
<p>Why??? I have not asked it to clear history when I close the browser I am also not using any program like CCleaner which can clean the history Then why???? </p>


created: 2021-05-21T02:49:53-07:00
updated: 2021-05-21T02:49:53-07:00
title: Firefox prevented this site from opening a pop-up window
tags: desktop;websites;windows-10;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
creator: obradovicde
content:
<p>Firefox prevented a pop-up window. Application should open a new window when user click on a "Start Meeting" feature.  </p><p>I tried with Permissions &gt; Block pop-up window exception and it works. What about other customers which is using this application? They would think that application is not working properly? Is there any workaround to overcome this problem with pop-up window blocking? Or is the only solution that every user of the application must approve an exception before using the application which is very impractical? </p><p>Best regards, Dejan </p>


created: 2021-05-21T02:26:32-07:00
updated: 2021-05-21T09:32:54-07:00
title: Sitemap not found
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1413961;
creator: baeapk
content:
<p>Hi, I hope you are doing well. Last day, I was looking sitemap of my website in Firefox. But, I can't found it after long time research. I check it from the setting but everything is fine. Kindly, help me to find <a href="https://apkbae.com/goat-simulator-payday-mod-apk/" rel="nofollow">source </a>of that error. Thanks in advance. </p>


created: 2021-05-21T02:11:58-07:00
updated: 2021-05-21T02:11:58-07:00
title: Is there any config to accept getDisplayMedia without user gesture ?
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: vienntbna
content:
<p>I'm using firefox as headless browser with selenium. Now I want to use getDisplayMedia() but I get this error message : getDisplayMedia must be called from a user gesture handler.  Is there any way ( about:config or start ff with some flag ) that allow me to use getDisplayMedia without user gesture ? </p>


created: 2021-05-21T01:35:21-07:00
updated: 2021-05-21T13:37:18-07:00
title: Firefox tab crashes on a specific website
tags: mac-os;desktop;fix-problems;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413926;1413944;1414007;
creator: administrator20
content:
<p>Hi, </p><p>i am having a rather weird and persistent issue. When I try to open a specific website, namely <a href="http://www.westend61.de" rel="nofollow">www.westend61.de</a>, this Firefox tab crashes, as seen in the provided screenshot. With a normal website this wouldn't bother me so much, but this page is the main page of the company I work for, and therefore I and potential customers must be able to reach it. That being said, this does not necessarily have to be a Firefox problem, the issue could also be on the server side. But the website works on other computers, other operating systems and other browsers. As far as I know, the website works fine, this computer using this browser being the only exception. I worked my way through the Firefox support page: </p><pre>- checked for newer firefox version - checked for newer compatible MacOS version - checked for newer graphics driver - disabled all firewall, anti virus software - started firefox in Safe Mode - reinstalled firefox &amp; deleted all profile data - disabled hardware acceleration - set webgl.disabled to true - again safe mode </pre> <p>The tab crashes every time. This computer is an old End 2013 iMac running Catalina and the newest Firefox. - More information can be found in the troubleshooting information and the crash report: <a href="https://crash-stats.mozilla.org/report/index/961a9c94-2320-463e-a157-9d7950210521" rel="nofollow">97386afb-99eb-4102-ab4f-3947b0210521</a> </p><p>Thank you very much. </p>


created: 2021-05-21T01:33:08-07:00
updated: 2021-05-21T08:17:01-07:00
title: Firefox Browser won't respond anymore
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413925;1413945;
creator: giodude.15
content:
<p>My browser won't respond anymore. The only thing I can think of is that I turned off Windows Defender for a few minutes and then turned it back on.  </p><p>I then turned off and closed my laptop. When I came back to turn it on, nothing will load anymore. Google Chrome works normally. But Firefox won't load anything and nothing is responsive. I didn't have an account until now and I don't want to lose all my bookmarks and browser history :(. </p><p>I tried messing with the Windows Defender Firewall as it said in the articles but nothing worked. I'm not even sure if I made it worse.  </p><p>Before, on "Allowed Apps to communicate through Windows Defender Firewall" there were only Firefox and Firefox( C:\Program Files\Mozilla Firefox) but now there are 2 Firefoxes.  </p><p>The first Firefox is checked only for Private The second Firefox is checked only for Public And the Third Firefox( C:\Program Files\Mozilla Firefox) is checked for both Private and Public.  </p><p>I don't know what to do. I don't want to lose my information :( </p>


created: 2021-05-21T01:09:06-07:00
updated: 2021-05-21T01:09:06-07:00
title: Bit.ly links
tags: mac-os;desktop;websites;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
creator: jwalias16
content:
<p>I am having huge difficulty connecting to <a href="http://bit.ly" rel="nofollow">bit.ly</a> links on Firefox for Mac. I get the error message: </p><p>The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. </p><p>I have no issues accessing the links on Chrome or Safari. </p>


created: 2021-05-21T01:02:27-07:00
updated: 2021-05-21T01:02:27-07:00
title: Synchronisation with 2 windows PC
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: michelleads
content:
<p>Hello, </p><p>I am sorry if you find my question stupid. I would like to know how I synchronise two windows PC, one at work, one at home. They are both stations, not laptops. Thank you Kind regards Michelle </p>


created: 2021-05-20T23:09:57-07:00
updated: 2021-05-21T13:40:45-07:00
title: Images on random sites refuse to load - no idea why
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1413946;1414009;
creator: AllSeeingEyes
content:
<p>Hello, </p><p>For a while now, I've had a strange issue where on random sites, Firefox won't load any images.  I've already disabled all addons and had the same result, so that's not it. </p><p>Amazon is fine, all images load, but on sites like this one in the screenshot, they never do.  In other browsers, it's fine. </p><p><a href="https://gyazo.com/7bbacb2c120f300ae7fec7b4bf48c962" rel="nofollow">https://gyazo.com/7bbacb2c120f300ae7fec7b4bf48c962</a> </p>


created: 2021-05-20T23:08:30-07:00
updated: 2021-05-21T16:01:32-07:00
title: Restart with add-ons disabled option disappeared
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1413928;1414017;1414043;
creator: user3829557
content:
<p>The "Restart with add-ons disabled" option has disappeared from my Help menu all of a sudden. Not sure exactly when this happened, but it wouldn't have been longer than a couple of weeks ago, so recently. I'm running 88.0.1 (64-bit) on macOS 11.3.1 </p>


created: 2021-05-20T21:03:20-07:00
updated: 2021-05-21T14:24:13-07:00
title: como puedo recuperar mis certificados de firefox
tags: desktop;privacy-and-security_1;windows-10;firefox-880;firefox-8801;
product: firefox
topic: privacy-and-security
locale: es
answers: 1414024;
creator: oscarjackson997
content:
<p>como puedo recuperar mis certificados de firefox ya que no los puedoimportar desde otro navegador ni mucho menos puedo agregarlos a firefox, </p>


created: 2021-05-20T20:04:32-07:00
updated: 2021-05-20T21:45:23-07:00
title: How do I put the 'text' from a document up on the screen so that I can read it?
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
answers: 1413910;
creator: warp4dennis
content:
<p>I have been trying some Software that the PC user can use, to change a data file so that Firefox will show only the text that the data file contains.  The data files that I have been working with are .doc, .docx, and .rtl(?) and have even tried  .html.  But so far I haven't found a format that seems to work with Firefox.  Has any body any ideas? This area that I'm working in is rather new to me, and for that reason I seem to keep going around in circles. </p>


created: 2021-05-20T19:51:14-07:00
updated: 2021-05-20T22:23:57-07:00
title: It keeps crashing when I open
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413912;
creator: aubreewce
content:
<p>So when I open the web browser it goes to open and just stops. I can get it to work occasionally but most times it just crashes when I restart my pc. </p>


created: 2021-05-20T18:57:14-07:00
updated: 2021-05-21T16:16:17-07:00
title: How to fix Firefox freeze after clicking "Save Image As" from dropdown context menu?
tags: desktop;fix-problems;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1413905;1413947;1413971;1414035;1414039;1414046;
creator: biggestsonicfan
content:
<p>The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is no ability to switch tabs or cancel the context menu. The image itself never saves to disk. I have reformatted and installed Firefox several times fresh out of the box and it still has this behavior. Running Firefox from the console and having Firefox freeze gives no indication or error or message about what is going on. I would say this happens 1 out of 20 images saved. I can easily reproduce this behavior, even though it is inconsistent. </p>


created: 2021-05-20T18:43:31-07:00
updated: 2021-05-21T13:13:42-07:00
title: Partes de firefox estan tanto en ingles como en español
tags: windows-7;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: es
answers: 1413903;1413907;1413989;
creator: rozen2015
content:
<p>Solicito asistencia, ya que desde la ultima actualisacion de Firefox, el navegador en varias partes se muestra usando ambos idiomas, tanto español como en ingles, incluso esta sección de ayuda se presenta en los 2 idiomas. Y si antes de que haya duda, he revisado las configuraciones de idioma y están configuradas en el español regional de mexico. </p>


created: 2021-05-20T18:32:10-07:00
updated: 2021-05-20T19:16:17-07:00
title: changing font size of bookmarks menu
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1413902;
creator: bmckinney611
content:
<p>I am a 74 y.o. not very computer literate. Eyesight is failing with age,must be lots of other Firefox users in this same boat.   Bookmarks menu does not resize according to page font size.  Keeping in mind that I am a Dinosaur and do NOT understand P.C. Tech speak. I really need detailed easy to understand directions on how to resize the bookmarks menu.  </p><pre>Maybe this would be a good upgrade for Firefox so all of us elders could use Firefox more easily. </pre> <p>I hope this is possible to do. If this is not an easy fix I at least want to thank you all for helping to make Firefox a very good browser. </p>


created: 2021-05-22T16:44:03-07:00
updated: 2021-05-22T16:44:03-07:00
title: Basic Browsing issues
tags: desktop;websites;windows-10;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
creator: ssprinz1
content:
<p>I have 2 issues that seem related, and difficult to explain.  I'll do my best. 1) Left clicking on (typically News) links (to open in a new tab) opens the new tab and shows the url in the address bar, but the new link isn't opened.  I have to click on the (new tab) address bar and select "visit" for the page to load (or carefully goto the end of the url in the address bar and hit Enter). 2) Lots of Websites want to collect your email address immediately when their webpage opens.  An easy one to see this is <a href="http://Walmart.com" rel="nofollow">Walmart.com</a>.  Firefox jumps to the bottom of the webpage.  Chrome behaves better and opens a popup at the bottom of the screen (still at the top of the webpage).   </p><p>I discovered these while running Firefox in safe mode to see which, if any, of my add-ons might be the cause.  I finally discovered my add-ons are not the cause.  In Chrome these issues just don't manifest.  Naturally I'm a Firefox fan, I'm uptodate and eager to learn if these are known issues. TIA Steve </p>


created: 2021-05-22T15:19:11-07:00
updated: 2021-05-22T16:07:18-07:00
title: the update of version 88.0.1 i got very angry because the bookmarks under the bar are now gone
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414246;
creator: lanta_belgie
content:
<p>I speak Dutch and English is my second one , firefox becomes more and more bad read this : </p><p>Translate from Dutch to English </p><p>Iam a firefox user from version 1.9 but now with the update of version 88.0.1 i got very angry because the bookmarks under the bar are now gone, i am going to leave firefox for good because i find this i can't restore the bookmarks like in version 88.00, and firrefox is as slow as a slow snail to open outlook and you have to wait way too long for a mail to open much and way too slow firefox has finished </p><p>Give me back my old version of firefox or I delete it ? </p><p>Very pissed and very angry </p>


created: 2021-05-22T15:07:13-07:00
updated: 2021-05-22T15:53:05-07:00
title: winevidecdm crash on fedora
tags: desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414244;
creator: nik16
content:
<p>I just installed Fedora 34 today and Firefox comes with it as the default browser. I'm currently running 88.01 64-bit for Fedora -1.0 </p><p>I can't watch any videos on <a href="http://crave.ca" rel="nofollow">crave.ca</a>, it keeps saying the widevince cdm plugin has crashed. I tried signing out, reducing security options etc. but nothing seems to help. </p><p>Running from a console shows: Channel error: cannot send/recv #1279 </p><p>Any ideas to get this working? </p>


created: 2021-05-22T13:04:40-07:00
updated: 2021-05-22T13:28:18-07:00
title: ScreenShot
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1414218;1414220;
creator: bkroadshow
content:
<p>Hello, What became of ScreenShot? I used it all the time. So handy. Pocket doesn't save the same way and often doesn't record what I need. How do I get ScreenShot back again.  Regards &amp; thanks. </p>


created: 2021-05-22T10:53:51-07:00
updated: 2021-05-22T10:53:51-07:00
title: Searching specific sites with ! "flag"
tags: linux;desktop;websites;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
creator: kenielfcsgo
content:
<p>Hi! I often tend to search sites such as arch wiki using !aw or youtube with !yt before the search terms, is there a list that I can find to see all possible ! combinations? </p>


created: 2021-05-22T09:39:43-07:00
updated: 2021-05-22T14:26:08-07:00
title: Why do so many extensions/addons want to "Access your data for all websites"?
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1414191;1414206;1414233;1414234;
creator: StevenCee
content:
<p>I was about to add a couple extensions, a translator, dictionary, etc, yet was taken aback at giving any of them permission to "access all my data for all websites"!  This means they can scoop up all my passwords, &amp; personal information, and do whatever they please with them. We're just supposed to trust them, and all their employees, to be good, and resist the temptation to profit from this trove of information? </p>


created: 2021-05-22T09:25:15-07:00
updated: 2021-05-22T14:06:01-07:00
title: Playing videos on sports sites and YouTube always slow and choppy
tags: fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414228;
creator: tks.shiny
content:
<p>I have Windows 10. Trying to watch NHL highlights and videos always slow and choppy. The same with other videos on YouTube. How can I fix this? I've tried refreshing FF. Is the problem caused by Microsoft Edge? Any tips very welcome, thanks! </p>


created: 2021-05-22T09:19:59-07:00
updated: 2021-05-22T15:32:40-07:00
title: Firefox logon Password Error on one device
tags: desktop;sync;windows-10;firefox-880;firefox-8801;
product: firefox
topic: sync
locale: en-US
answers: 1414197;1414242;
creator: dadsky
content:
<p>After changing my gmail password and deleting some old Firefox logons I am now unable to sign in to Firefox from my laptop. The password and Sync works on my desktop and Android devices.  I am 100% certain that the password is correct, but Firefox says wrong password. I have tried uninstalling Firefox and reinstalling. But, the new installation is with all of the old password data. I have also tried to change the Firefox password on the Desktop installation, but here I run into the same issue, I cannot change the password, as Firefox tells me the existing password is incorrect. Can anyone help? This is the first time I have ever experienced performance issues with Firefox, my goto browser. </p>


created: 2021-05-22T08:48:26-07:00
updated: 2021-05-22T14:04:30-07:00
title: STOP HTTPS!!!!!!!!!!!! NO ACCESS!!!!!!!!!!
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414169;1414180;1414226;1414227;
creator: etruscanhouse
content:
<p>As Firefox doesn't allow you to prevent updates, is there a way to get the HTTPS switches working, or is this another introduced bug we are supposed to put up with? If I attempt to access my router using 192.168.1.1 Firefox automatically changes the address to https://192.168.1.1. Guess what you morons: NONE OF MY ROUTERS USE HTTPS AND CANNOT BE ACCESSED! Instead I now use Edge which allows what I enter to be used and gives me access. Another reason to dump this crap. Why is it that each and every time I am forced to update: I don't get a choice, I get another reason not to use Firefox. If you charged for this crap the developers would have been sacked long ago. Please don't insult my intelligence by pointing me Privacy &amp; Settings because none of the options make any difference. So when can we expect to get working software? </p>


created: 2021-05-22T08:25:49-07:00
updated: 2021-05-22T08:25:49-07:00
title: How to change the date and time format in `Added`column in Bookmarks
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: kanlukasz
content:
<p>As you can see at the attachment; in my Bookmarks, date format is M/D/Y and the time is H:M AM/PM I would like to change it to a format Y/M/D and H:M in 24 hours format </p><p>How can i do this? <em>(The most important thing for me is to change the date format)</em> </p>


created: 2021-05-22T07:58:13-07:00
updated: 2021-05-22T11:32:58-07:00
title: Firefox has deleted all history inexplicibly. Did not update, nor refresh.
tags: windows-7;desktop;websites;dataloss;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
answers: 1414182;1414189;1414193;1414208;
creator: dogmar45
content:
<p>My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the pages listed in highlights and they were pages I had visited on the 25th of January, which is not recent. They also seemed to not update when I visit new sites which it usually does. I then noticed the history does not have any entries newer than 25th of January. And going to new pages does not get registered in the history.  </p><p>I restarted in troubleshooting mode and history started to register again, but now it has deleted everything in my history. Logged in accounts and passwords seem to be unaffected. Same for bookmarks.  </p><p>What happened? How can I fix this? Can I regain my lost history? </p><p>I tried an idea I read where renamed places.sqlite to  places.sqlite.old and  places.sqlite.corrupt to  places.sqlite.corrupt  which restored the situation to the first situation, where the history is frozen at 25th of January and does not update. </p>


created: 2021-05-22T07:35:40-07:00
updated: 2021-05-22T13:12:43-07:00
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1414215;
creator: CONNECTIONWONDERFUL647-F
title:
Mouse gestures (and other addons) don't work on mozilla.org and other pages (eg. the browser's options page) -- any way to fix this?

content:
<p>It's annoying not being able to use my mouse gestures when browsing addons, these forums, etc. since I rely heavily on Gesturefy for physical reasons. I don't much mind not being able to use other addons on these pages, however. Is there any way to fix this? </p>


created: 2021-05-22T07:12:04-07:00
updated: 2021-05-22T07:12:04-07:00
title: Browser
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: siebenberg
content:
<p>"Das Profil konnte nicht erstellt werden Evtenuel ist der gewählte Ordner schreibgeschützt." Ich habe bereits ein Standart-Profil, kann dieses auch nicht laden. </p><p>Leider kann ich firefox nicht nutzen. </p><p>Was kann ich tun. </p><p>Eine Deinstallation und Neuinstallation hat kein Erfolg gebracht. </p><p>Beste Grüße </p><p>Olaf  Beim Stadt meines Rechners kommt neuerdings eine Fehlermeldung. "An error occurred while loading libary "DiskCleaner-Helper.dll" Weiß nicht ob es einen Zusammenhang gibt. </p>


created: 2021-05-22T04:46:02-07:00
updated: 2021-05-22T04:46:02-07:00
title: Firefox not working
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: liberatortoo
content:
<p>Firefox has suddenly stopped working. </p><p>I tried opening previous session with a number of Tabs but they wouldn't load. </p><p>I uninstalled Firefox several times (and downloaded latest version several times, obvs) and now I have no history or previous sessions but websites still won't load. </p><p>I've cleared the cache several times via Preferences but this doesn't work. </p><p>I'm using latest version of Firefox on a 2015 MacBook Pro running up to date latest OS. </p><p>Please help. </p>


created: 2021-05-22T04:15:15-07:00
updated: 2021-05-22T14:30:32-07:00
title: Firefox for windows 8
tags: desktop;customize;escalate;windows-81;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1414140;1414177;1414196;1414204;1414236;
creator: rafat.hussaini
content:
<p>Hello, the <strong>Add-ons and Themes</strong> page does not open, neither from options nor from side bar. It shows only a blank page. Thanks for any advise. Gisela </p>


created: 2021-05-22T04:13:14-07:00
updated: 2021-05-22T04:13:14-07:00
title: Display of Log-in status (firefox-account)
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: hajo.ott
content:
<p>Hi, is there any URL under which I can see the current value of my sign-in/sign-off status (firefox-account)? Like the google account. Going to <a href="http://google.com" rel="nofollow">google.com</a> shows my current log-in status. I dont know a comparable webpage with the firefox account. </p><p>Going to forinstance to <a href="https://www.mozilla.org/de/" rel="nofollow">https://www.mozilla.org/de/</a> always shows a sign-in link and does not show the current status. But I'm sure that I have to be already signed-in. </p><p>I'm not sure wether I was able to explain my question well enough, sorry. </p>


created: 2021-05-22T03:40:33-07:00
updated: 2021-05-22T07:18:23-07:00
title: Is there any way of blocking all cookies mozilla?
tags: desktop;cookies;
product: firefox
topic: cookies
locale: en-US
answers: 1414115;1414142;
creator: jacksappeow
content:
<p>Hello there, I want to know about not recommendation of blocking all cookies in Mozilla. If there is any way of blocking them kindly guide me<a href="https://vysorforpc.com/" rel="nofollow">.</a> Because of many of sites cookies are unacknowledged accepted that cause its failure. </p>


created: 2021-05-22T03:40:27-07:00
updated: 2021-05-22T03:40:27-07:00
title: You tube dowloader
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: it
creator: gius.zaccone
content:
<p>Ho scaricato youtube downloader ed per un periodo è andato bene,poi improvvisamente è scomparso. L'ho disinstallato ed installato di nuovo ma il problema pesrsiste potete aiutarmi. Grazie </p>


created: 2021-05-22T03:29:26-07:00
updated: 2021-05-22T03:29:26-07:00
title: firefox 88.0.1 scomparsa la funzione anteprima stampa: come riattivarla tramite about:config
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: it
creator: gbaracca
content:
<p>firefox 88.0.1 scomparsa la funzione anteprima stampa: come riattivarla tramite about:config </p>


created: 2021-05-22T03:14:27-07:00
updated: 2021-05-22T03:14:27-07:00
title: Problemas con los certificados digitales
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: es
creator: jordi94xtv
content:
<p>En la versión de firefox 88.0.1, como no está la opción de "preguntar cada vez" en la sección Herramientas-&gt;Opciones-&gt;Privacidad y seguridad-&gt;Certificados, como estaba anteriormente, no pregunta cada vez el certificado a utilizar y se queda siempre el último certificado utilizado, incluso saliendo del navegador y volviendo a entrar, tenga o no contraseña maestra. </p>


created: 2021-05-22T02:17:34-07:00
updated: 2021-05-22T14:07:22-07:00
title: Hindi Language Fonts not being displayed by Firefox
tags: linux;desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1414229;
creator: kingrigajanduril
content:
<p>As you can see in the image attached below, Firefox is displaying weird characters instead of Hindi font. Also I the "Show encoding text options" is set on "Unicode" already. I am using version <strong>78.3.0esr (64 Bit) for Linux.</strong> </p>


created: 2021-05-22T02:09:32-07:00
updated: 2021-05-22T07:13:41-07:00
title: Firefox logo I want to restore the tabs from my previous session, but Firefox won't let me
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414117;1414141;
creator: a.reza907
content:
<p>For reasons unbeknownst to me*, Firefox started without restoring the tabs from my previous session. Exploring the forum for help, I found that menu "Help" &gt; "Troubleshooting Information" will lead to a page on which one can find the profile folder, which in turn contains a folder called "sessionstore-backup," in which Firefox keeps a history of previous sessions' tabs. </p><p>While none of the files in that folder are intelligible, I can see from text snippets that a file called "upgrade.jsonlz4-20210504152106" is the only one that potentially holds a backup of my tabs. This file is just twelve days old. However, I cannot find a way to restore the tabs from that file as Firefox just keeps ignoring any changes that I make to the files name and folder contents. How can I restore my tabs from that file? when im useing "recovery.jsonlz4" on profile folder , i  can see just white page on firefox and cant restore without anything but when i open it with notepad its true and have all url and tab </p>


created: 2021-05-22T01:02:56-07:00
updated: 2021-05-22T12:09:17-07:00
title: Imported settings
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1414147;1414210;
creator: Nevobloch
content:
<p>Hi, I recently installed firefox, and I accidentally imported my chrome things a thing that I didn't want, how can I cancel this? </p>


created: 2021-05-22T00:46:30-07:00
updated: 2021-05-22T16:41:03-07:00
title: copy (MAC) container associations to another machine
tags: desktop;download-and-install_1;windows-10;firefox-880;firefox-8801;
product: firefox
topic: download-and-install
locale: en-US
answers: 1414083;
creator: ffoxsynch
content:
<p>I have most of Firefox on a new (Windows 10) machine just like it was on my old one, and it works and feels nearly alike.  But I can't find where sites are associated with their containers.  I would like to copy the file(s) where these are stored to my profile on the new machine.  But which file(s)? </p><p>I should add that I already copied the JSON file where containers live (so all my containers show up on the new machine, but the sites don't open in the assigned containers). </p><p>Thanks for your help! </p>


created: 2021-05-21T21:50:51-07:00
updated: 2021-05-22T13:23:24-07:00
title: How Do I stop Firefox from Resolving www.facebook.com
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1414120;1414123;1414139;1414186;1414217;
creator: randyf62003
content:
<p>I have put blockers in place (Layer 7 Firewall Rules, DNS dummy zones, etc.) yet <a href="http://facebook.com" rel="nofollow">facebook.com</a> is still accessible from my Mozilla Firefox browser.  How do I tell Firefox to use DNS like it's supposed to instead of some secret back-door into this Social Marketing rubbish?  Microsoft Edge works just fine.  I've not tried nor do I intend to use Google Chrome so that browser is not an issue.  Just Firefox. </p><p>Is there some cache I need to clear in the infinite number of inane Firefox settings. </p><p>I would like to keep using Firefox if I can just tell it to do what I tell it.  Uninstalling Firefox is killing a fly with a sledgehammer; and I don't want to do that.   </p><p>Please help. </p>


created: 2021-05-21T20:20:56-07:00
updated: 2021-05-22T12:10:02-07:00
title: Crash on a plugin won't let me submit crash report
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414149;1414211;
creator: elise33227
content:
<p>I have a plugin that says its crashed it's the WidevineCdm plugin. I have tried submitting a crash report but it won't let me. I tried resetting the browser, re-downloading the browser nothing seems to help. What do I do? </p>


created: 2021-05-21T19:09:26-07:00
updated: 2021-05-22T04:57:16-07:00
title: There are some bookmarks listed under the "manage account" tab.
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1414118;
creator: convallaria08
content:
<p>I don't know how they got there, and I cannot get rid of them.  If you could show me how, it would be much appreciated.  Thanks. </p>


created: 2021-05-21T18:46:11-07:00
updated: 2021-05-22T12:12:51-07:00
title: firefox on new apple operating systems
tags: mac-os;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1414150;1414212;
creator: southranch
content:
<p>I am wanting to upgrade my old mac mini to the new version with the M01 chip. Can I bring Firefox and all my extensions to Big Sur on Apple? </p>


created: 2021-05-21T17:07:18-07:00
updated: 2021-05-21T18:26:57-07:00
title: Cannot access *.localhost
tags: desktop;websites;beta;windows-10;firefox-890;
product: firefox
topic: websites
locale: en-US
answers: 1414064;
creator: choncho
content:
<p>Since Firefox 89 (maybe one or two releases before) *.localhost sites are not accessible, but those sites are available through other browsers or tools (Postman, Chrome, and Edge). Localhost is an Nginx server mounted on WSL2, so it’s IP does not correspond to 127.0.0.1 which is what Firefox thinks (about:networking#dnslookuptool). </p><p>There is no Proxy enabled. I also deleted the site settings on Firefox, disabled IPv6 and prefetch with no result. </p>


created: 2021-05-21T17:00:24-07:00
updated: 2021-05-21T17:00:24-07:00
title: Two-level tabs stack
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
creator: james.jacques.diego
content:
<p>Hi, </p><p>Sorry if I ask in the wrong place. Vivaldi browser has great two-level tabs stack feature. Do you know if firefox developers plan to introduce this in firefox? I don't ask about addons but a native feature built-in firefox. </p>


created: 2021-05-23T16:21:20-07:00
updated: 2021-05-23T16:21:20-07:00
title: Address/Search Bar strangeness
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: johncont
content:
<p>I've tried to run this down for two hours and can find nothing to explain the behavior. I recently received a medical bill that contained the following paragraph: Pay online at <a href="http://www.mychart.utsouthwestern.edu" rel="nofollow">www.mychart.utsouthwestern.edu</a> Entering this in my Firefox Address/Search Bar yields the results in Addr/Search Bar _01.png. The same results display in Safari and Chrome, so it's not Firefox specific. If you've tried this without the "www", you know it works fine and the simple answer is, "Don't put the freaking www in your address bar!" I know, I know, but as most of you can attest, once you've opened the hood, it's tough to walk away until you've figured out how stuff happens. This only occurs when an address with dot separated words (<a href="http://mychart.utsouthwestern.com" rel="nofollow">mychart.utsouthwestern.com</a>, or <a href="http://customercare.allstate.com" rel="nofollow">customercare.allstate.com</a>) are used. A simple address (<a href="http://www.ifixit.com" rel="nofollow">www.ifixit.com</a>, for instance) goes to the proper page. My biggest question is how this is defaulting to, what appears to be, an ATT search bar? ATT does provide my broadband service and I am using an ATT modem/router (yeah, I know, eyeroll...), but nothing in my Preferences opens the door to this kind of event. </p><p>Any ideas on why it happens and, maybe, how I can stop it? Bothers me that with all my efforts to control my browsing exposure and almost 40 years of tech experience that something this inexplicable can occur. </p><p>BTW: In the old days, I'd have spent most of the night trying to figure this out, but now that I'm in my older days, I don't have the stamina to pull those marathon treks for enlightenment. </p>


created: 2021-05-23T16:16:47-07:00
updated: 2021-05-23T16:16:47-07:00
title: Google calendar disappeared
tags: desktop;websites;windows-10;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
creator: Soretta
content:
<p>Google calendar as of yesterday will not load on my Weebly website on Firefox 88. No problem with Opera, Safari or Chrome. I haven't, to my knowledge, changed any settings. Can access the calendar, but it doesn't appear on my website. Any help would be appreciated. </p><p>Thank you. </p>


created: 2021-05-23T15:45:59-07:00
updated: 2021-05-23T15:45:59-07:00
title: How to diagnose failure to make requests
tags: windows-7;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: mifinti
content:
<p>I ran into a problem with Firefox and I'm not sure how to get more diagnostic information. </p><p>When I have a long running session--the only time I've seen this happen is when I've started firefox in the morning and left it running all day--it stops loading pages.  I.e. any navigation be it opening a bookmark, a link or reloading a page does nothing.  The throbber shows activity, but nothing else happens.  If I have the developer tools open, the network tab will show the initial GET request, but it never completes. </p><p>It happens very sporadically--I had disabled the only extension that interferes with page loading (Load Background Tabs Lazily) and thought that fixed it only to have the same problem about a week later.  Network connectivity is fine during this instance, I can ping or use curl to reach the sites in question.  Also I can see new processes spawning in Task Manager if I open the link in a new tab or window. </p><p>Given how long Firefox needs to run before exhibiting the issue and how rare it is the normal procedure of working from a fresh profile would be difficult.  So I'm hoping there's something in the about:xyz pages that would shed some light on what's going on.  At the moment the only thing I can think of is use wireshark to determine if Firefox is even making the request or not (and either way, that doesn't lead me to anything actionable). </p><p>Platform is Windows 7, 64-bit, Firefox 88.0.1 </p>


created: 2021-05-23T15:17:45-07:00
updated: 2021-05-23T15:34:39-07:00
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414411;
creator: jackbrown
title:
Firefox crashes repeatedly during sessions and has been doing so for about ten days.  I have tried refreshing Firefox and this did not work.  I tried unistalling and reinstalling and the problem has continued.

content:
<p>As above, for last ten days or so I have had repeated crashes.  Refreshing and reinstalling have not made any differences.  This has been very frustrating and I have had to resort to using Microsoft Edge which I do not like.  Crashes happen frequently on Facebook especially if I play Quiz Plan with a friend.  Prior to the last ten or so days, crashes were infrequent.    Please help fix this p[roblem. </p>


created: 2021-05-23T15:16:42-07:00
updated: 2021-05-23T15:31:06-07:00
title: Firefox not loading Google Tabs in logged in state as it used to.
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1414410;
creator: middleagespread
content:
<p>I have Google's Gmail, Calendar and Keep applications set as individual tabs. For a long time every startup would load those tabs in a logged in state as I had left them when shutting down.  Recently I had to clear cookies etc, and since then no more auto-sign-in during startup. </p><p>Suggestions? </p>


created: 2021-05-23T15:02:18-07:00
updated: 2021-05-23T15:02:47-07:00
title: Firefox processes when browser closed
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: enzain
content:
<p>Hello, </p><p>Anybody see something like this. </p><p>When i close firefox - i see many processes "firefox.exe" not closed. </p><p>And i can't understand why this happened. </p><p>When i have many running processes my firefox starting slow (can start 40-80 sec) </p><p>Anybody can tell me reason for this? </p>


created: 2021-05-23T14:50:02-07:00
updated: 2021-05-23T15:52:22-07:00
title: WidevineCDM stopped working - how to fix?
tags: desktop;customize;mac-os-x-109;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1414415;
creator: timster.mcchi
content:
<p>I have been having issues with some streaming sites e.g. Netflix, which give me a message at top of the browser that WidevineCDM has crashed (see attached img). Not sure what's going on, as my googling hasn't found anything helpful about how to deal with this. Help would be appreciated! </p>


created: 2021-05-23T13:27:04-07:00
updated: 2021-05-23T15:26:36-07:00
title: Firefox screenshots are saved with wrong time
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1414393;1414408;
creator: feklee
content:
<p>Screenshots made from the Developer Tools are saved with the time taken embedded into the file name. On my machine that time is in the time zone UTC+08, where I was a month ago. However, my Windows 10 machine is in time zone UTC-05, where I am now. The correct time is reported when I run in the JavaScript console: </p><p><strong>Date()</strong> </p><p><em>How is it possible that time zone for the screenshots file names is still wrong? How can I fix that?</em> </p>


created: 2021-05-23T13:16:45-07:00
updated: 2021-05-23T15:37:53-07:00
title: How to show most recently used tabs ?
tags: linux;desktop;tabs;
product: firefox
topic: tabs
locale: en-US
answers: 1414388;1414391;1414412;
creator: EventHorizon
content:
<p>Is there a way to display list of most recently used tabs ? </p><p>ideally on a picklist where clicking on a tab in this display goes to that tab </p><p>If this is not baked in does anyone know of an addon which does this trick ? </p>


created: 2021-05-23T12:24:18-07:00
updated: 2021-05-23T12:24:18-07:00
title: Finestra chiusa
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: it
creator: solfjsonja
content:
<p>Salve, di solito lavoro su Firefox con tre finestre aperte e mi muovo dall'una all'altra. Oggi, per comodità, ho lavorato solo su una alla volta. Poi è accaduto che ne ho aperte di nuove (temporanee) e che nella cronologia delle finestre chiuse di recente non c'era più una delle tre che uso di solito. Conteneva molte schede sulle quali lavoro quotidianamente e non so proprio come recuperare tale finestra. Potete aiutarmi? </p>


created: 2021-05-23T10:51:50-07:00
updated: 2021-05-23T12:10:50-07:00
title: Nefungující aktualizace hesla
tags: linux;desktop;websites;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: cs
answers: 1414374;
creator: janousek11
content:
<p>Dobrý den, v novějších verzích Firefoxu se poničilo asi změnou ukládání hesel jejich aktualizace při jejich změně. Nevíte co je třeba udělat?  S pozdravem Michal Janoušek </p>


created: 2021-05-23T10:40:49-07:00
updated: 2021-05-23T11:26:09-07:00
title: I do not receive anymore FF in french
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1414360;
creator: FGNico
content:
<p>hello Suddenly FF is now in Englich and no more in french as before what can I do to go back to the french version </p>


created: 2021-05-23T10:38:44-07:00
updated: 2021-05-23T11:57:58-07:00
title: Bookmarks Toolbar
tags: mac-os;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1414362;1414366;
creator: marti1owl
content:
<p>How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar in the drop down. </p>


created: 2021-05-23T10:20:43-07:00
updated: 2021-05-23T10:20:43-07:00
title: Facebook Container Issue
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: sericson1
content:
<p>When removing FB Container, pages in Firefox act as if it is still installed and are completely broken and unusable. Is there a way to fix this? This add-on is causing some considerable page viewing issues when installed as more and more sites won't even load with it enabled and the page allowed. </p>


created: 2021-05-23T09:33:23-07:00
updated: 2021-05-23T10:40:40-07:00
title: Can on display any pages, including Firefox "log ins and password" or "options"
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1414334;1414338;1414345;1414352;
creator: atarlowski
content:
<p>My Firefox ver 88 stopped working. It will not display any web pages whether I click on a bookmark (where nothing shows in the URL line) or if I type a page into the URL line. Just a completely blank page not messages. I've removed and reinstalled ver 88 and tried ver 87 but neither of them worked. Interestingly if I go to Help &gt; More troubleshooting" the window does display the expected text. </p>


created: 2021-05-23T09:12:04-07:00
updated: 2021-05-23T15:20:30-07:00
title: Videos will not go into fullscreen
tags: mac-os;desktop;fix-problems;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414364;1414389;1414405;
creator: hicks.jeffrey.a
content:
<p>I cannot get any videos to go into fullscreen since updating to OSX Big Sur. I've tried troubleshooting mode, re-installing, refreshing, clearing cache and cookies. Nothing works. Doesn't matter the website either. </p><p>Tried other browsers and they all work just fine, so its 100% an issue with Firefox. </p>


created: 2021-05-23T08:58:55-07:00
updated: 2021-05-23T12:13:02-07:00
title: Cursor really small in firefox
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: en-US
answers: 1414330;1414331;1414332;1414333;1414363;1414371;1414376;
creator: Distickstoffoxid
content:
<p>So out of a sudden my cursor is like really small in firefox <a href="https://i.imgur.com/hHls0Hf.png" rel="nofollow">https://i.imgur.com/hHls0Hf.png</a> thats the google page with the cursor in firefox <a href="https://i.imgur.com/RuFlp8W.png" rel="nofollow">https://i.imgur.com/RuFlp8W.png</a> thats the same but in edge </p><p>I already tried safe mode and a fresh reinstall of firefox </p><p>yet the problem is there there, and makes Firefox not really good to use, since you just lose the cursor on white sites </p><p>Anyone knows how to fix this? </p>


created: 2021-05-23T08:40:07-07:00
updated: 2021-05-23T08:40:07-07:00
title: Delete history across all synced devices?
tags: mac-os;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: puroprana
content:
<p>I have 3 synced devices. Included in my sync options is History. Not all history seems to sync, and deleting history on one device doesn't delete it on the others. Can anyone tell me how to truly sync and delete all history across all synced devices? If this feature isn't already available, I ask that Firefox developers please make it available. Thanks! </p>


created: 2021-05-23T08:15:10-07:00
updated: 2021-05-23T15:30:44-07:00
title: Today is the day I deleted FireFox for good
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1414336;1414409;
creator: greg131
content:
<p>I opened the app and received a message with a suggestion for speaking with kids about gentrification and social justice. </p><p>Buh bye </p>


created: 2021-05-23T08:08:09-07:00
updated: 2021-05-23T08:08:09-07:00
title: google
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: keramti
content:
<p>Nasze systemy wykryły nietypowy ruch pochodzący z Twojej sieci komputerowej. Ta strona ma na celu sprawdzenie, czy to rzeczywiście Ty wysyłasz żądania, a nie robot. Dlaczego tak się stało? </p><p><br> Adres IP: 178.235.147.140 Godzina: 2021-05-23T15:03:48Z Adres URL: <a href="https://www.google.com/search?client=firefox-b-d&amp;q=https%3A%2F%2Fwww.google.com%2Fsearch%3Fclient%3Dfirefox-b-d%26q%3Dotvarta" rel="nofollow">https://www.google.com/search?client=firefox-b-d&amp;q=https%3A%2F%2Fwww.google.com%2Fsearch%3Fclient%3Dfirefox-b-d%26q%3Dotvarta</a> </p>


created: 2021-05-23T07:29:51-07:00
updated: 2021-05-23T09:57:00-07:00
title: how to delete webroot secure anywhere pop up?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1414337;
creator: jubileestreet
content:
<p>This page takes over everytime I visit my browser . . . how do i delete? (I deleted webroot quite some time ago - I'd like this add on gone.) </p>


created: 2021-05-23T07:27:36-07:00
updated: 2021-05-23T09:58:03-07:00
title: Firefox 88.0.1, Windows 10 64: not online and can't open settings
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414339;
creator: 08968074077
content:
<p>Hello all,  after reinstallation my Firefox 88.0.1 on Windows 10 64 Bit does not go online. I can't open the settings.  Other browsers like Opera and Edge are ok on the computer. Does anybody have any hints ?  Many thanks, Volker </p>


created: 2021-05-23T06:53:51-07:00
updated: 2021-05-23T15:59:31-07:00
title: Lost all my password
tags: desktop;privacy-and-security_1;refresh;dataloss;passwords-dataloss;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414342;1414414;1414417;
creator: sotsaner
content:
<p>Hello folks  </p><p>I hope everyone is doing good :)  </p><p>I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I was able to find  key4.db file in the Old Firefox Data folder created after the refresh but I couldn't find the second required file "logins.json" to recover my logins succesfully.  </p><p>Any suggestions or advice? </p><p>Thanks </p>


created: 2021-05-23T06:51:15-07:00
updated: 2021-05-23T13:00:13-07:00
title: Offline installer for Firefox 88 or the current stable version?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1414327;1414365;1414369;1414386;
creator: jkaessjr
content:
<p>Where can I download an offline installer for Firefox 88 or the current stable version? I have an air-gapped surveillance system and need Firefox installed so that I can configure the surveillance cameras that do not support IE or Edge. </p><p>Thank you in advance </p><p>John </p>


created: 2021-05-23T06:42:10-07:00
updated: 2021-05-23T12:20:57-07:00
title: BT Sport error code
tags: mac-os;desktop;cookies;firefox-880;
product: firefox
topic: cookies
locale: en-US
answers: 1414367;1414379;
creator: lusso275
content:
<p>I can't play BT Sport on my iMac using Firefox keep getting VC086 error code asking me to change my cookie settings, but BT's help site does not relate to the Firefox I am using? Says to accept cookies in History, I can't find that drop down in my version, I am running the latest version. </p>


created: 2021-05-23T06:00:24-07:00
updated: 2021-05-23T06:00:24-07:00
title: Site downloads are EXTREMELY SLOW
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: trevor.gti
content:
<p>Fire fox is pathetic against Torch and Google chrome  Why is it so radically slow It takes 9.2 second to download my website as apposed to 2.9 on torch or google chrome ? </p>


created: 2021-05-23T05:53:07-07:00
updated: 2021-05-23T12:21:39-07:00
title: lose data
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1414368;1414380;
creator: dr.maktob
content:
<p>I did a factory reset of the computer twice this year, and every time I was syncing my data in Mozilla Firefox, but unfortunately when I log into my account I find all my data has been lost, including passwords and accounts. What's the reason? Can I trust this program after these two attempts ?? </p>


created: 2021-05-23T04:45:55-07:00
updated: 2021-05-23T16:05:54-07:00
title: Firefox 88.0.1 - unione preferiti tra account diversi
tags: mac-os;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: it
answers: 1414325;1414418;
creator: gisella.brandani
content:
<p>accedendo da anni con profili diversi a firefox da un medesimo PC con l'ultimo aggiornamento mi sono accorta che vengono sincronizzati i segnalibri tra i profili diversi, alla faccia della privacy! è assurdo quanto sta accadendo. esiste un modo per impedire quanto sopra, altrimenti non è possibile accedere a firefox con un'unico PC se non si voglion fare conoscere i propri interessi a terze persone!!! non posso ancora crederci come possa essere venuta un'idea tanto banzana agli sviluppator!!! </p>


created: 2021-05-23T03:43:36-07:00
updated: 2021-05-23T11:23:23-07:00
title: import password
tags: linux;desktop;download-and-install_1;firefox-790;
product: firefox
topic: download-and-install
locale: en-US
answers: 1414358;1414359;
creator: trqkar
content:
<p>Hy I am using ubuntu 18.04. I have just reinstall a system. I wanted to import my pwd.csv, but I do not see the option import as before. Could you help me Regards  </p><p>Olivier </p>


created: 2021-05-23T03:15:16-07:00
updated: 2021-05-23T05:52:49-07:00
title: installation error in window 10
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414309;
creator: golusahu314
content:
<p>installation error in window 10 operating system problem is the cod execution cannot proceed because VCRUNTIM140-1.dil was not found. Reinstalling the program may fix this problem. please give the solution as soon as possible. </p><pre>     thank you </pre>


created: 2021-05-23T02:46:07-07:00
updated: 2021-05-23T09:52:49-07:00
title: Firefox randomly crash
tags: linux;desktop;fix-problems;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414335;
creator: baptiste.marti
content:
<p>Crash counter during the time i wrote this: 3 </p><p>I just downloaded ubuntu on my MSI laptop after 3 years on windows 10 and i have some weird issues with firefox. </p><p>Firefox sometimes just closes itself and ask me if i want to send a crash report. The thing is that i also have some issues when trying to download things (with wget, apt install, etc...) due to packet corruption. I think all those crashes are linked together but i can't figure out the issue. Pretty sure this is some hardware issue but i tested everything. Even brought my pc to a specialist. The computer seems completely healthy. Sometimes, even software updates fails (probably due to packet corruption as well). I really don't know what could cause this. I'm afraid this is some motherboard issue. I already installed ubuntu 2 times on two different Disk. i may also say that i made the switch to ubuntu because my Windows 10 was getting slow. My RAM seems fine as well, i have 8Gb and tested it with no issue. </p><p>Pretty lost at the moment. </p>


created: 2021-05-23T01:28:47-07:00
updated: 2021-05-23T11:36:21-07:00
title: Firefox uses all my memory with 30/40 tabs open but only reads 200mb total in about:performance
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414361;
creator: cacawki
content:
<p>Hi all, </p><p>Every day for the past month or two, Firefox has been gradually using up memory until my computer freezes and I have to restart the program. I'll admit I can have 80 or 90 tabs open sometimes, but using chrome on my laptop this really isn't a problem in the way of memory.  </p><p>Firefox on the other hand will gradually open more processes and use up to 11gb of memory before I have to close it. I've checked the built-in performance graph (image attached) and it doesn't show any of my tabs using anywhere near that amount of memory. However, when I open the Windows Task Manager (image also attached) Firefox is using a baffling amount of system resources. </p><p>I can't simply close a few tabs, either. If I close all but three tabs the memory usage will hardly drop, only when I fully restart the program does it return to a 'normal' state for a while. </p><p>Would appreciate any help anybody can provide. </p><p>Thanks. </p>


created: 2021-05-23T01:22:10-07:00
updated: 2021-05-23T10:39:16-07:00
title: Collections
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
answers: 1414343;1414351;
creator: lauramariamas.info
content:
<p>Hi anyone.. Not long ago I've switched from Google Chrome to Firefox as my default browser and I'm so happy about that.. Still I don't know all the functions Firefox has and I need your help please.. What I'm trying to do is to find the way to see and use on my pc all collections I set up on the Firefox app I have on my mobile.. it's a very useful function and I use it very much on my mobile phone.. all pages I need to save for future reference are saved into a specific collection I created.. I have a collection for anything interest me, for my job and also for personal life.. The point is that I cannot find those collections on my pc.. where are they???? The sync is working well, if I just bookmark a web page on my pc I can suddenly see it on my mobile phone and it also works the way round.. but collections are visible on mobile only...I cannot find them on pc..can you tell me where they are please? Thank you for listening..I'll be very glad to get your advice Laura </p>


created: 2021-05-22T23:22:54-07:00
updated: 2021-05-22T23:22:54-07:00
title: Panorama (tab groups) was removed because of No-one used it.
tags: desktop;tabs;windows-10;firefox-560;
product: firefox
topic: tabs
locale: en-US
creator: user3833460
content:
<p>The Panorama (tab groups) was removed from Mozilla Firefox as of 45.0 as I was checking out older official Mozilla Firefox versions because no-one used it. I want to have Panorama back because It'll make my basic browsing easier and also that feature was useful. I don't want to have Add-ons, only having internal Panorama feature back if Mozilla can bring it back. It's also kind of difficult to use Mozilla Firefox because of Panorama feature removed. And now, it's not useful for those who work in schools/offices. Because they can't organize their tabs by default in Mozilla Firefox version 45+, it also becomes difficult to use other extensions because the browser then gets Heavier because they have been using other extensions along with tab management, and some of them requires access to your Google &amp; Microsoft Account and they become privacy concerns + most of them aren't even updated. I was using older versions (43.*) on Windows 10 Dev Insider build 21382 (21H1) just to organize some of my tabs, and I don't want to use any other extensions because they sometimes get/is heavier and it slows down my computer. I request Mozilla to Bring back Panorama feature. It was useful to me as I can split my tabs between work and fun. Not only version 43.0 I was using but also experimenting on other older versions that can handle the webpages, like (40.*) didn't loaded YouTube and it got stuck on white page, while the version (43.*) is better, because it at least supported modern web browsing (except Screen Share), I was also be able to use my microphone in (43.0) with Bing search. But only thing is, that the browser doesn't support screen sharing, Microsoft Office Online, and Gmail Standard View. Besides that, I can use OneDrive, OneNote, Outlook, Google Mail basic view, and Google Drive, Google Docs, other google services. Besides that, I can be using One-tab, and so many other tab managing Add-ons. But they won't save my tabs, besides, Panorama feature doesn't require sign in or other extensions. </p>


created: 2021-05-22T23:22:27-07:00
updated: 2021-05-22T23:22:27-07:00
title: Firefox not supported to E TICKETING TOKEN INSTALLATION
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: harishkumar497123
content:
<p>Sir/Madam My boss pc want update mozilla firefox,I have older version 42,  but  I want now firefox'ESR 52.9 Version so pls help me, update command send me, </p>


created: 2021-05-22T22:30:42-07:00
updated: 2021-05-22T22:30:42-07:00
title: Firefox 89.0b15 (64-bit) mouse wheel scrolling issue
tags: windows-7;desktop;beta;fix-problems;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
creator: iimouse
content:
<p>When scrolling with mouse wheel up/down on windows elements (Drop-down list/select, open/save dialogs, anything that's native Windows elements) nothing happen. Then, when you click on said element, everything is suddenly jerked, like visual scrolling "catches-up" with actual scrolling. This makes everything unusable. Should I downgrade firefox? Or is there some about:config options that can help? </p>


created: 2021-05-22T20:58:08-07:00
updated: 2021-05-22T20:58:08-07:00
title: Recuperar marcadores
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: es
creator: Willscheiffele87
content:
<p>Al abrir mozilla todos mis marcadores y datos guardados desaparecieron y no logro recuperarlos. He iniciado sesion con mi cuenta pero no me sincronizo ni un solo dato.. es como si mi mozilla o mi ceunta estuviera en blanco.. como puedo recuperarlos..? </p>


created: 2021-05-22T20:50:13-07:00
updated: 2021-05-22T21:13:52-07:00
title: Where on a pc are the Firefox bookmarks stored (location)
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1414276;
creator: flemminghj
content:
<p>'Hello, Where on my pc are the bookmarks for Firefox stored.  Win 10 64 bit OS. I wish to backup this file or files periodically </p><p>Howard </p>


created: 2021-05-22T20:22:48-07:00
updated: 2021-05-23T12:05:40-07:00
title: Checking firefox configuration
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414370;
creator: mace2
content:
<p>I am using FF 88.01 on Mac OSx and I have found behavior changes in Firefox that where corrected by closing and reopening FF. An example is a youtube video, <a href="https://www.youtube.com/watch?v=Wb0FCQug48c" rel="nofollow">https://www.youtube.com/watch?v=Wb0FCQug48c</a> which produced an error something like unable to play video no mater how many times I try yet other youtube videos would play. After closing FF then reopening it played. </p><p>Can the running configuration of FF be captured for evaluation ? </p>


created: 2021-05-22T17:33:45-07:00
updated: 2021-05-22T17:33:45-07:00
title: FF88.01 won't load pages, blocks images in some websites
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: RealGomer
content:
<p>I'm running FF88.01 on my Acer TC-875. For the last two or three versions, pages won't load without stopping the page and hitting reload. Also, especially on Yahoo, when I open a new pop-open.  most if not all of the pages will not display images unless I reload the page, and more often than not, it's a whole new page, not up a pop-open. I've open the exact same pages using edge and the pages pop right up and images are displayed. The same problem exists on my Dell Optiplex 7070 at work. So, which  coder decided to fix something that wasn't broken or use the microsoft method of code testing?  I've been using FF since the early 90s but I'm about to junk it. </p>


created: 2021-05-24T16:18:11-07:00
updated: 2021-05-24T16:18:11-07:00
title: How to report major spelling error on Mozilla announcement page for the new Firefox !!
tags: desktop;other;escalate;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: kittedear
content:
<p>All I want to do is report a major spelling error on your announcement page for the new Firefox... so you don't look silly on something that you evidently have worked hard on. </p>


created: 2021-05-24T16:00:34-07:00
updated: 2021-05-24T16:00:34-07:00
title: Firefox gradually closing tabs in my primary Mac user account while logged into my alt account
tags: mac-os;desktop;tabs;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: md.hamerly
content:
<p>This is a really odd issue... I have two Mac user accounts, primary and secondary. When I'm using my secondary Mac user account while my primary account is still logged in in the background (with Firefox open), Firefox in my primary account will start closing my tabs one at a time... roughly one every 10-20 minutes or so. </p><p>So if I'm using my secondary account for like half an hour, when I switch back to the primary one, the last 2 or 3 tabs will have been closed. If I'm logged into the secondary account for a few hours and then switch back to the primary, the last 6 or 7 tabs will be closed. </p><p>The closed tabs are in my Recently Closed Tabs list and appear to have been closed manually, but obviously weren't because I wasn't even logged in to that user account. It's not an addon issue, and I can't figure out what else could be causing this extremely weird bug. Any ideas??? </p>


created: 2021-05-24T15:46:09-07:00
updated: 2021-05-24T15:46:09-07:00
title: Firefox abre, mas tudo fica congelado
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
creator: tiagoU_U
content:
<p>Olá, o Firefox abre mas tudo fica congelado impossibilitando de clicar em qualquer coisa, o buscador de pesquisa não aparece e fica cinza como mostra a imagem, e não abre nada. </p>


created: 2021-05-24T14:58:31-07:00
updated: 2021-05-24T15:04:22-07:00
title: PayPal
tags: desktop;websites;windows-10;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
answers: 1414603;
creator: larrychaple
content:
<p>When selecting PayPal as a pay option &amp; a new window opens up, it will not connect to my PayPal account unless I first go directly to PayPal &amp; log in directly. I am using the latest FireFox but it has been doing this for a long time so I don't think the version is the issue. I believe it is a setting in either PayPal or FireFox. PayPal reviewed my account and noted that there is no issue with it. That leaves a FireFox setting. Any ideas? </p>


created: 2021-05-24T14:41:41-07:00
updated: 2021-05-24T15:29:18-07:00
title: VPN problems
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414599;1414604;1414605;1414606;1414608;1414609;
creator: mortenjauthor
content:
<p>Hi.  </p><p>I am on my Chrome browser here, not Mozilla.  </p><p>For some unknown reason, when I re-started my Mozilla, all of a sudden, out of the blue, after having used my Nord VPN for weeks, I get this weird error Mozilla message: </p><p>"Authentification required  </p><p>The proxy moz-proxy://<a href="http://no.XXX.nordvpn.com" rel="nofollow">no.XXX.nordvpn.com</a>:XX" (I use X instead  of numbers here,  for security reasons) </p><p>I have restarted my PC, to see if it was just a glitch, still Mozilla blocks me with the same message. I was on my Mozilla just 1 hour ago, but restarted it, to clean cache. And no, I don't use Mozilla VPN. </p><p>Please reply by email mortenjauthor@gmail.com, as I'm on Chrome and can't get into Mozilla, for obvious reasons. </p><p>Help. </p><p>Sincerely Morten J. </p>


created: 2021-05-24T14:36:10-07:00
updated: 2021-05-24T14:36:10-07:00
title: Facebook scrolling bugged
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: hackett.kate
content:
<p>Of late Firefox has been absolutely buggy with Facebook &amp; Reddit scrolling. It just stops loading (see image). </p><p>If I do clean installs, the issue goes away for a little while but always comes back. I've tried betas and that does seem to help but I can't keep doing fresh installs &amp; cookie clearing stuff every dang night. </p><p>Trying it in troubleshoot mode doesn't help, nor does killing all my extensions. It always comes back. </p>


created: 2021-05-24T14:13:16-07:00
updated: 2021-05-24T14:16:15-07:00
title: An unexpected error occurred
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: noel_envoide
content:
<p>Issue #1:  I'm building a fresh profile.  I'm using the same addons as my previous profile.  I did a Google search for a tab counting addon.  I went to the "Tab Counter Plus" addon page, and scrolled down to the bottom of the page, where this error was displayed (see image). </p><p>I then tried to do an addon search on that "Tab Counter Plus" <a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a> page.  I type two characters, and got another error.  I continued typing in "Tab Counter", pressed enter, and got another error on the results page </p><p>When I reloaded the page, the search was executed.  The page displayed normally...no error message, but a soon as I again typed in the search field, the error reappeared.  </p><p>Issue #1:  My addons are now working on <a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a>, which, up to now, hasn't been the case. </p><p>about:config has not been altered (see image) </p>


created: 2021-05-24T14:07:59-07:00
updated: 2021-05-24T14:58:45-07:00
title: Can't install Firefox after stupidly doing a "reset" in Windows 10
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1414601;
creator: corcoran1
content:
<p>The reset deleted all of my non-Microsoft apps, including Firefox, on my other desktop computer.  When I try to download and install Firefox I get the "cannot create temp folder archive" message.  I've tried deleting the temp folder, opening in safe mode, installing the "all" version of Firefox, but I keep getting the same message. </p><p>I intensely dislike Edge and really want Firefox back.  Can anyone help? </p><p>Thanks, Dan </p>


created: 2021-05-24T13:49:29-07:00
updated: 2021-05-24T15:02:46-07:00
title: I've changed computers twice since January -
tags: desktop;customize;windows-10;firefox-880;firefox-8801;
product: firefox
topic: customize
locale: en-US
answers: 1414602;
creator: jonathanofyore413
content:
<p>and I know I had two paid subscriptions - one for the Language Tool and I don't recall the other - I don't mind paying for them again, if necessary, but A) I would like to what the second paid recommended extension was and B) how to avoid this from happening again - this PC is refurbished and a piece of junk, so there will be ANOTHER PC or laptop in the not too distant future.  </p><p>Many thanks to all in advance for your help - I love Firefox/Mozilla and I want to keep things in order  </p><p>Jon Yodice jonathanofyore413@hotmail.com </p>


created: 2021-05-24T13:13:22-07:00
updated: 2021-05-24T13:13:22-07:00
title: ECH/ESNI doesn't work in FF Nightly
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: hu
creator: mario.hubbard
content:
<p>Looks like SNI settings via about:config in Nightly don't apply. Nightly version: 90.0a1 (2021-05-24) (64-bit) OS platform: Win 10 pro, 21H1 19043.985 </p><p>1. network.security.esni.enabled -&gt;true 2. network.dns.echconfig.enabled -&gt;true 3. network.dns.use_https_rr_as_altsvc -&gt;true 4. network.trr.mode -&gt; 2 5. in Network settings DoH is enabled and Cloudflare (default) is selected 6. 1.1.1.1 with WARP is used </p>


created: 2021-05-24T12:25:55-07:00
updated: 2021-05-24T15:21:54-07:00
title: Tabs on bottom in ff 88
tags: desktop;tabs;windows-10;firefox-710;
product: firefox
topic: tabs
locale: en-US
answers: 1414607;
creator: cujoeman
content:
<p>Just updated to 88.0.1. Had put it off for as long as possible because... </p><p>I've lost my tabs on bottom! How do I get them back, please? </p>


created: 2021-05-24T12:18:36-07:00
updated: 2021-05-24T13:18:36-07:00
title: New start with deactivated add-ons
tags: desktop;customize;windows-10;firefox-880;firefox-8801;
product: firefox
topic: customize
locale: en-US
answers: 1414587;
creator: UCH
content:
<p>Hey </p><p><strong>Help</strong> -&gt; <strong>Firefox-Help</strong>: Where is the link: <em>new start with deactivated add-ons</em>? </p><p>Thx </p>


created: 2021-05-24T11:55:31-07:00
updated: 2021-05-24T11:55:31-07:00
title: Firefox not passing DTMF when using Google Voice
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: shmengie
content:
<p>Hi there: </p><p>Any time I make a call from my PC using Google Voice (GV), I have to switch over to MS Edge, because FF is not passing DMTF. I've Googled like hell, and cannot find a definitive solution. I hear the tone on my side, but IVRs just do not respond. Any ideas? </p><p>W10 20H2 FF 88.0.1 </p><p>Thanks </p>


created: 2021-05-24T11:09:33-07:00
updated: 2021-05-24T16:26:22-07:00
title: install and run studies
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414613;
creator: mace2
content:
<p>On FF version 88.01 for the Mac OSX when was the last install and run studies submitted to FF users? </p>


created: 2021-05-24T11:01:18-07:00
updated: 2021-05-24T13:36:28-07:00
title: Mozilla desinstalado. Necesito recuperar mis contraseñas.
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: es
answers: 1414594;
creator: pia.carvajalcordova
content:
<p>Necesito saber cómo volver a tener todas mis contraseñas en mi equipo. La información que ustedes tienen sobre "perfiles" no me sirvió. Tengo un respaldo de seguridad (datos antiguos de firefox) del 2020 que necesito activar hoy. No puedo seguir perdiendo más tiempo y dolores de cabeza con ustedes. </p>


created: 2021-05-24T10:56:34-07:00
updated: 2021-05-24T13:18:43-07:00
title: Trojan spyware alert
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414578;1414585;1414588;
creator: morgan15
content:
<p>My MacBook Air is alerting a Trojan spyware alert with an error code in my Firefox browser. I ran malwarebytes and it did not detect any issues. I also opened safari and that ran without an error message so apple tech said to contact Firefox for support. Should I just delete and re-install Firefox or is this a more compromising issue? </p>


created: 2021-05-24T10:20:47-07:00
updated: 2021-05-24T10:20:47-07:00
title: Cycling Through Pinned Tabs
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: apkkingofficial
content:
<p>Cycling Through Pinned Tabs is very difficult while cycling through unpinned tabs is very easy. Is there any solution? Also when I open my website, it does not show the theme changing options while it is working completely fine on other browsers like Chrome. I think there is a problem with Mozilla. Maybe there is some coding problem on my site. For further assistance, here is my site URL: <a href="https://apkmodking.com/" rel="nofollow">https://apkmodking.com/</a> </p>


created: 2021-05-24T10:14:04-07:00
updated: 2021-05-24T11:02:15-07:00
title: Pinned Tabs
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1414559;
creator: mikejenkins
content:
<p>Hello.  </p><p>Cycling through unpinned tabs is easy, Ctrl+Tab does the job.... But what about pinned tabs?  </p><p>People are more likely to have more pinned tabs open and saved to their browser than unpinned tabs, like myself, as surely, that is the point of pinned tabs.  </p><p>So I cannot for the life of me understand why I can't find a keyboard shortcut to cycle through these!! Is it really possible for developers to overlook this simple but extremely useful and effective shortcut?! </p><p>Can anyone help?  </p><p>Mike. </p>


created: 2021-05-24T10:11:16-07:00
updated: 2021-05-24T10:11:16-07:00
title: URL in bottom corners of browser window
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: blakeegardner
content:
<p>I’m not 100% sure the topic I selected for my question is correct, but anyway, whenever I hover the mouse over clickable text (not sure of the name, hyperlinks within images I think is what they are?) it shows a web address in either the bottom left or right corner of my Firefox browser window. I think I pressed some keys by accident in an order I don’t understand and I’ve been unable to undo this. I just want it to stop. </p>


created: 2021-05-24T10:03:22-07:00
updated: 2021-05-24T15:30:03-07:00
title: Viewing video with/without widevine for macOS
tags: desktop;customize;mac-os-x-109;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1414579;1414581;1414589;1414591;1414610;
creator: ssaarrraahh
content:
<p>Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message: </p><p>The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""} </p><p>I'm using a macOS 10.95 and, says Firefox,: </p><p>"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported." </p><p>So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine? </p><p>Thanks in advance. </p>


created: 2021-05-24T09:27:22-07:00
updated: 2021-05-24T16:30:14-07:00
title: Printing a PDF ile
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414614;
creator: johndarin2
content:
<p>‘When I try to open a pdf file to review or print, it always saves the file rather than opening it, and Firefox will not ask me to choose open or save.’ </p>


created: 2021-05-24T09:18:47-07:00
updated: 2021-05-24T11:39:38-07:00
title: import passwords from Dropbox passwords to Firefox
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: cs
answers: 1414572;
creator: registrator23
content:
<p>Hi, I'm using dropbox passwords but I would like to use Firefox Lockwise instead.  Is it possible somehow to convert dropbox csv file to make it compitable with firefox? </p>


created: 2021-05-24T09:13:12-07:00
updated: 2021-05-24T09:13:12-07:00
title: Online podcasts
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: kazu28403
content:
<p>Through last week, I was able to listen to online podcasts like: <a href="https://www.nytimes.com/column/the-daily" rel="nofollow">https://www.nytimes.com/column/the-daily</a> <a href="https://www.thisamericanlife.org/" rel="nofollow">https://www.thisamericanlife.org/</a> </p><p>As of this morning, neither website allows me to listen using Firefox. I can on Safari but not Firefox. On the New York Times The Daily website, it says: The selected audio format is currently not supported in this browser. </p>


created: 2021-05-24T08:58:45-07:00
updated: 2021-05-24T08:58:45-07:00
title: Setting which is supposed to allow me to open PDF files in Acrobat keeps resetting to "save file."
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: en-US
creator: steven9
content:
<p>It has now happened on multiple occasions that when I click on a link to a pdf while browsing in Firefox, I am asked where I want to save the file.  I know that how Firefox deals with that pdf can be changed, and I have selected to have FF use Adobe Acrobat to open PDFs.  My setting, however, frequently resets and defaults back to saving the file.  I have changed it over and over again, and it works as expected for a while before resetting to "save file."  Any ideas why it keeps changing back to "save file?" </p>


created: 2021-05-24T08:32:19-07:00
updated: 2021-05-24T08:48:42-07:00
title: Google "Before you continue....." popup
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414534;
creator: RD10
content:
<p>I could live with the annoying Google "Before you continue...." popup but for the fact that I have to scroll down each time to reach the 'Agree' button.  Is there an easy way to permanently adjust the size or shape of the popup?  I am using Firefox on a laptop with Windows 10. </p>


created: 2021-05-24T07:56:18-07:00
updated: 2021-05-24T14:29:34-07:00
title: Firefox only works in compatibility mode
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414536;1414553;1414584;1414598;
creator: ficker.adam
content:
<p>A couple of days ago, Firefox stopped working, I can open the program but all I get is a blank screen, like the one attached. Google Chrome works just fine and I can use Firefox in compatibility mode but it's really annoying. I tried reinstalling Firefox, clearing the cache, clearing the cookies, turning hardware acceleration off and updating my GPU driver. I'm using Win 10, which was installed in late December of last year and my laptop is a Lenovo G510 with 8GBs of RAM, an Intel(R) Core(TM) i5-4200M processor and an Intel HD Graphics 4600 integrated video card. </p><p>I also tried Troubleshooting mode, that's the only way to get into the options menu, but every time I turn trouble shooting mode on, Firefox keeps running for a while and a window pops up telling me that Firefox is still running, don't know if that says anything about the potential problem. I have also shared my troubleshoot information. </p>


created: 2021-05-24T07:09:40-07:00
updated: 2021-05-24T07:37:28-07:00
title: Conta Firefox desaparecida
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: pt-BR
answers: 1414527;
creator: isildamanacas
content:
<p>Boa tarde </p><p>A minha mulher e eu temos um desktop em casa,eu com a minha conta no Google Chrome e ela uma conta com o Mozilla Firefox- Alguns meses atrás eu desinstalei o browser Firefox por engano e,devido a isso, a conta da minha mulher desapareceu(fotos,ficheiros etc..)- Contando com a ajuda de uma amiga foi-nos possível recuperar a conta que, uma primeira vez voltou a aparecer, e logo a seguir desapareceu novamente- </p><pre>     Agradecia a vossa ajuda para recuperar essa conta novamente e de maneira definitiva,indicando ainda que teremos também que recuperar a palavra -passe,da qual já nos esquecemos- </pre> <pre>  Cordialmente </pre> <p>Paul Debienne "margensul@gmail.com" </p>


created: 2021-05-24T07:02:25-07:00
updated: 2021-05-24T09:05:33-07:00
title: Startpage
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414538;
creator: pcat1121
content:
<p>I've used Startpage for my search engine for years but now Mozilla is making it very difficult to use. It's now requiring a "trust" permission to use Startpage. </p><p>How do I trust Startpage? I've explored a bit but any explanations or guidance is buried deep in endless technical explanation. I need clear guidance. </p><p>After 20 years of using FIREFOX I'm about to split for another browser. This is turning into a bad experience. Not happy. </p>


created: 2021-05-24T06:11:20-07:00
updated: 2021-05-24T06:17:22-07:00
title: 100% disk usage, SEVEN instances of Firefox open in Task Manager?
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: kharrisma
content:
<p>Hi Forum Folke, </p><p>I'm troubleshooting a "100% disk usage" problem in my wife's laptop.  Not the first time, either.  Every time I get it squared away (different problem each time), it runs well for a couple of weeks, then it's back again and SOOOO slow it's nearly unuseable.  It's a new (less than one year old) Dell laptop running the latest version of Win10, and it's fully updated. </p><p>I click on the Firefox icon in the taskbar to open it, and after a couple of minutes get a blank white rectangle, and several minutes later, it's still a blank white rectangle.  Fired up Task Manager, and yup... back to 100% disk usage, this time with Firefox sitting right at #1 on the disk usage hog list.   It shows Firefox once, but with a down carat.  Click on the carat, and it shows SEVEN instances of Firefox running!  I have only one Firefox window open, and only a single tab open within that window... so why am I looking at anywhere from six to nine instances of Firefox running?  (Happens to be seven right now...) </p><p>Usually it's "System" that's sitting up there, or any one or group of Windows system processes that's pulling everything down, but not this time.  Haven't seen this one before. </p><p>Hope somebody has some ideas; this is a battle I'm getting *really* tired of fighting; it's a lot like playing "whack-a-mole," only not nearly as much fun.  Microsoft has no definitive fix (of course...), just a long laundry list of things to try.  ALL of 'em seem to work for some people, but not for others.  And if you DO manage to kill it... it always seems to come back after awhile.  Linux is looking better every day, gotta tell ya! </p><p>Thanks in advance!! </p>


created: 2021-05-24T06:08:13-07:00
updated: 2021-05-24T06:11:06-07:00
title: lose data
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1414513;
creator: dr.maktob
content:
<p>This is a response from one of your technicians   ((((    its possible that you were not syncing, though you thought you were doing so. its also possible that maybe you sync'd to a different FF account. but who knows. try a test: create a new profile. and once invoke, dont do nothing except a sync. sometimes it can take up to 5 minutes to download. but there should be a spinning wheel to show that syncing is currently be done. go to url and find / use create button: )))))) </p> <hr> <p>This is my response 0... </p><p>Dear, I am a computer maintenance engineer Not the first time I did a factory reset of my computer It is not the first time that I synchronize my data with Firefox But this time I do not know what happened with you, I lost all my data Secret numbers, account numbers and all saved cookies I think I will change the browser to another browser I can no longer trust your synchronization settings And I am not satisfied with this service </p>


created: 2021-05-24T05:46:37-07:00
updated: 2021-05-24T05:46:37-07:00
title: Find reference to script slowing down the page
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: pascalio
content:
<p>On a certain page, there is a nasty rogue script that quickly fills up all my memory and makes not only FF but the whole computer unresponsive, if not immediately stopped in FF. Luckily, FF detects it most of the time before the interface freezes and it can be stopped. I would like to know how to find a reference to that particular script, so that I can blacklist it. I don't want to blacklist all scripts on the page as it then gets unusable. Sadly, there's no indication in the GUI message FF displays when prompting to stop the rogue script. Can I find it somewhere else? </p>


created: 2021-05-24T04:54:56-07:00
updated: 2021-05-24T04:54:56-07:00
title: clear all my bookmarks?
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: lynprichard52343
content:
<p>I tried the archived one about the ctrl+shift+b and what not but it wasnt helpful?? help???????? Someone suggest me this article<a href="https://mytoysandgames.com/the-best-educational-board-games-for-kids-in-2021/" rel="nofollow">.</a><a href="https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them" rel="nofollow">https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them</a> but nothing happen. </p>


created: 2021-05-24T04:51:40-07:00
updated: 2021-05-24T04:51:40-07:00
title: browser window
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: lynprichard52343
content:
<p>I know I can enter Bookmarks - Show all bookmarks. A complete list of all my bookmarks is displayed. I wish to do this a second time (much like the ancient Norton Commander) so that I can edit and move bookmarks from one column to the other. </p><p>I currently have too many<a href="https://mytoysandgames.com/fun-outdoor-games-for-kids-in-2021/" rel="nofollow">https://mytoysandgames.com/fun-outdoor-games-for-kids-in-2021/</a>bookmarks and organizing is a tedious job of scrolling up and down to move or place a bookmark in a new position. I also note that ctrl c and alt shift will not let me move a group of bookmarks. </p><p>Help </p><p>Thank you </p>


created: 2021-05-24T04:42:48-07:00
updated: 2021-05-24T04:42:48-07:00
title: Playing video in Chordify app does not work allways, in Google Chrome there's no such problem
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: mailmegens
content:
<p>Hello everybody,  </p><p>I use the music program Chordify to practice harmonica songs.  Great program, because you can make all kind of  loops, change tempo etc. etc. And, almost every song that's on YT you can Chordify, meaning that the program gives you the guitar chords.  It's good, it's great and very affordable.  </p><p>But there's a problem when i'm using Firefox and go to Chordify.  Some YT clips  are not chordified, the program says the YT clip has been moved ore enabled to function with chordify.  Then i go to Google chrome, start up Chordify from there and there's no such problem... </p><p>Can anyone give me advice how to solve this? My preferred browser is Firefox.  Thanks a lot! </p><p>Matt </p>


created: 2021-05-24T03:39:44-07:00
updated: 2021-05-24T03:47:50-07:00
title: Screenshots features
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1414486;
creator: taufiqdimas11
content:
<p>Hey, so usually i can take a screenshots for website (full page or just as screen shown) before using these firefox features (page actions) on the right side of the address bar(3 dots), but recently the screenshot feature are gone. is it the new version of firefox or there's something i miss? please help </p>


created: 2021-05-24T02:55:19-07:00
updated: 2021-05-24T02:55:19-07:00
title: Mi web no funciona correctamente tras la actualización
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: es
creator: ines.zamarro
content:
<p>Hola, </p><p>Tras actualizar mi navegador Mozilla Firefox a la última versión he visto que la página web de mi empresa no carga correctamente en algunas de sus páginas (<a href="https://evolutioneurope.eu/insight/" rel="nofollow">https://evolutioneurope.eu/insight/</a> y <a href="https://evolutioneurope.eu/team/" rel="nofollow">https://evolutioneurope.eu/team/</a>). He revisado cómo se ve en otros navegadores (Chrome, Opera, Safari...) y sí que carga correctamente el contenido. </p><p>He comprobado adicionalmente que todo estuviese bien en mi página web y no he encontrado ningún error. </p><p>¿Cómo podría solucionarlo para que las personas que visiten mi web a través de este explorador visualicen bien el contenido? </p><p>¡Muchas gracias! Un saludo, </p>


created: 2021-05-24T02:40:10-07:00
updated: 2021-05-24T02:40:10-07:00
title: Webcam Viewing Issue
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: Gummo
content:
<p>Within the last few days, one of the church webcams <a href="https://churchmedia.tv/camera/st-columbas-church-longtower?fbclid=IwAR2TACKuuWjqrHL2COfDDoKVQuDuQLGF9Bu9jKpH-3bCUETb2mKLgS6tJsc" rel="nofollow">webcam</a> I check into has presented the following error message: <em>"The media playback was aborted due to a corruption problem or because the media used features your browser did not support."</em> </p><p>Another church using the same media company has no such problem: <a href="https://churchmedia.tv/camera/holy-family-parish-ballymagroarty" rel="nofollow">https://churchmedia.tv/camera/holy-family-parish-ballymagroarty</a>  </p><p>I'm using Firefox on Windows 7 Ultimate. </p>


created: 2021-05-24T02:30:23-07:00
updated: 2021-05-24T02:44:48-07:00
title: Recovery of logins stored in Firefox
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414474;
creator: billparker2021
content:
<p>I recently had to reset my computer to factory settings ,and this involved transferring all files to an external hard drive(my passport). I am finding it impossible to recover the Firefox stored logins and passwords ,so easily used in the normal course of activity. This is of course quite disturbing for a 'just getting by with tech.81 yr old. Any help would be greatly appreciated </p>


created: 2021-05-24T02:23:02-07:00
updated: 2021-05-24T02:23:02-07:00
title: Font issue in firefox web browser
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: borntoachieve01
content:
<p>While testing the developed application the whole screen displays the added licensed font. But the dropdown values displaying, while the click is made displays different font unable to change it. </p>


created: 2021-05-24T02:22:43-07:00
updated: 2021-05-24T05:16:01-07:00
title: Firefox hediye anketi gerçek mi
tags: desktop;tips;
product: firefox
topic: tips
locale: tr
answers: 1414505;
creator: petek557
content:
<p>Bilgisayarımda bir uyarı geldi internetten araştıröa yaparken firefox anketine katıldığım için Iphone 12 pro kazandığıma dair. Bu doğru mu? </p>


created: 2021-05-24T02:11:39-07:00
updated: 2021-05-24T09:23:08-07:00
title: Turn address autofill on or off
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1414462;1414464;1414541;
creator: s.a.dzwonek
content:
<p>pls open my link- when i  follow this link, i dont see <em>forms and autofill</em> . where is it? <a href="https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms" rel="nofollow">https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms</a> </p>


created: 2021-05-24T01:50:20-07:00
updated: 2021-05-24T03:45:40-07:00
title: Autofill
tags: desktop;tips;windows-81;needsinfo;firefox-880;
product: firefox
topic: tips
locale: en-US
answers: 1414476;1414479;1414484;
creator: mack169708
content:
<p>I copied this question from someone else who uses Firefox.  I am having the same problem and nobody answered their question.  I hope you can help.  Thank you.  </p><p>When I click to autofill a web site box asking for my email address, it displays my personal address plus personal addresses I mistyped.  How do I delete the mistyped addresses? </p>


created: 2021-05-24T01:48:27-07:00
updated: 2021-05-24T04:40:43-07:00
content: <p>can anyone help me ? </p>
tags: linux;desktop;websites;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
answers: 1414466;1414495;
creator: jainsuhas2001
title:
not able to open most of the web pages which are secure,it's saying that "secure connection failed".


created: 2021-05-24T01:31:45-07:00
updated: 2021-05-24T04:41:47-07:00
title: Firefox
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1414496;
creator: dclintworth
content:
<p>I need firefox to be my default browser. I have done this and even uninstalled Chrome. Everytime I attempt to go into Firefox I continue to get Chrome. </p>


created: 2021-05-24T01:09:00-07:00
updated: 2021-05-24T01:09:00-07:00
title: Jouduin nollaamaan salasanani ja kirjanmerkkini ovat kadonneet
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: fi
creator: saananen
content:
<p>Jouduin palauttamaan tietokoneeni alkuasetuksiin ja tässä yhteydessä menetin kirjautumistiedot Firefoxiin. En muistanut salasanaa, koska olen käyttänyt sitä kerran vuosia sitten kun tein tilin jotta tietoni olisivat tallessa jos jotain tapahtuu. Nyt ainut keino päästä tililleni oli nollata salasana ja nyt en pysty palauttamaan kirjanmerkkejäni yms muita tietoja. Onko mitään mahdollisuutta saada näitä jostain ulos? Kuulostaa todella oudolta että kaikki tietoni poistetaan salasanan nollauksen takia. Silloinhan kaikki tiedot on menetetty jo siinä kohtaa kun salasana on unohtunut. </p>


created: 2021-05-24T00:42:29-07:00
updated: 2021-05-24T04:53:10-07:00
title: Browser severely disabled after un-installing Microsoft Office 365
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414502;
creator: shaun205
content:
<p>I have a new Laptop PC and on May 23 I uninstalled "Microsoft Office 365. The Firefox browser was immediately disabled. The browser opened but had no functions at all. The only way I could fix the problem was to do a system restore point. I lost all my Bookmarks again. How do I recover my bookmarks ? Kind regards yobbo </p>


created: 2021-05-24T00:29:44-07:00
updated: 2021-05-24T00:35:22-07:00
title: missing bookmark after update
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1414457;
creator: hayechiburu
content:
<p>Hi I just did an update and now all of my bookmarks are gone. I didn't have a profile previously. I was just using Firefox. I tried following some of the guides on how to restore bookmarks but none of them helped. </p><p>I tried a system restore but that didnt work either. How do I get my bookmarks?  </p><p>thank you, Randy </p>


created: 2021-05-24T00:18:57-07:00
updated: 2021-05-24T11:28:07-07:00
title: graphics displayed over text
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414477;1414494;1414524;1414533;1414567;1414569;
creator: f.cowell
content:
<p>On some websites (e.g. the Guardian newspaper) Firefox displays graphics  overlaying the text, making the page unreadable.  Same page works fine in Chrome. Thoughts? </p>


created: 2021-05-24T00:06:52-07:00
updated: 2021-05-24T00:06:52-07:00
title: iCloud Bookmarks reappearing after deleted
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: gamrah
content:
<p>I know this is a question that's been asked to death but I cannot for the life of me figure out what is going on and none of the existing posted solutions have worked for me. I have a certain set of bookmarks that keep reappearing, sometimes 4-5 times in the same folder no matter how many times I have deleted them. Things I've tried: </p> <ul><li> Bulleted list itemDisabling Firefox Sync and just using iCloud bookmarks </li><li> Bulleted listDeleting favicons.sqlite and places.sqlite </li><li> Bulleted listClearing startup cache </li><li> Bulleted listVerify integrity which told me: </li></ul> <p>Task: invalidateCaches The caches have been invalidated </p> <ul><li> Bulleted listRefresh Firefox in about:support </li></ul> <p>They re-appear almost instantly and seem to create another instance of all affected bookmarks whenever icloud/firefox sync. </p><p>Any help would be greatly appreciated </p>


created: 2021-05-23T23:59:28-07:00
updated: 2021-05-23T23:59:28-07:00
title: Please unlock my Firefox account.
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: 0zy5673v3260r8y
content:
<p>My firefox account has been locked. How can I unlock it? I tried logging in again after 24 hours, but it remained locked. I created an account for <a href="http://bugzilla.mozilla.org" rel="nofollow">bugzilla.mozilla.org</a> according to the support help article, but I can't find an item that can request to unlock the account. Where should I go through the unlock procedure? </p>


created: 2021-05-23T23:58:01-07:00
updated: 2021-05-23T23:58:01-07:00
title: firefox opens old sites when opening new window
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: japhetfloren
content:
<p>Firefox new window open old set of tabs even when I clear all history it always shows the same old tabs when I open a new window </p>


created: 2021-05-23T23:22:03-07:00
updated: 2021-05-24T03:15:26-07:00
title: upload add-on on Mozilla
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1414472;1414478;1414482;
creator: kovise1121
content:
<p>I want to upload add-on on Mozilla it's a color picker, I don't have experience before how to add it or what are requirements, can someone guide me? Thanks! </p>


created: 2021-05-23T22:57:18-07:00
updated: 2021-05-24T04:47:26-07:00
title: Website layout is showing different than original
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1414498;
creator: kovise1121
content:
<p>Hello, I'm using Firefox to manage my website but when I open my blog in Firefox my site's layout is not showing like the original one with header menu but showing mobile toggle menu on Desktop, in Chrome it's showing with header menu, I don't know what's the reason behind it, my users also complained about that, can someone open my site in Mozilla to confirm if they are also experiencing it or only me? Screenshot of Mozilla and Chrome is also attached below. Thanks! Here is my blog: <a href="https://writions.com/" rel="nofollow">https://writions.com/</a> </p>


created: 2021-05-23T22:00:06-07:00
updated: 2021-05-24T16:55:26-07:00
title: Why I CAN'T open my previous sessions when I reaccess FireFox by click URL or open files.
tags: desktop;tabs;needsinfo;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1414499;1414539;1414576;1414618;
creator: jpri0369
content:
<p>I use FireFox 88.0.1. in Windows 10 (x64, ja-jp), I set it up to open last sessions.  </p><p>But It doesn't work sometimes. </p><p>When FireFox is already closed, and I open files which click URLs in other programs (like a Discord, MS Teams etc.), then FireFox open them and It doesn't restore last session. </p><p>So, FireFox was closed -&gt; I reopen the FireFox normally ( OK ) </p><p>But, FireFox was closed -&gt; I click some URLs or open Files(they are connected with FireFox) -&gt; FireFox REOPEN ( AND MY LAST SESSION GOING SOME WHERE!! ) </p><p>I don't know this problem occured from me (such as mistake of settings). </p><p>I'm wating for your kindly answer. </p>


created: 2021-05-23T21:13:35-07:00
updated: 2021-05-24T04:51:14-07:00
title: I forgot my Mozilla Password Account and I fear resetting it will delete my web history.
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1414500;
creator: r.posso
content:
<p>Recently, I installed an SSD on my computer, which also has my old HHD with my current Firefox account Information. </p><p>However, after having had this for a long while, I have forgotten my password and have no recovery keys. I have tried backing up my history, but all I managed to backup was my bookmarks and passwords. </p><p>If I were to reset my Sync password in the HHD before switching to the SSD, will I lose all my history and cookies? Is there any other way to manually backup my data without using Sync, or at least to make sure resetting my password won't result in my account data being lost?  </p><p>Any help or suggestion is appreciated. </p>


created: 2021-05-23T20:43:01-07:00
updated: 2021-05-23T20:43:01-07:00
title: Restore earlier deleted toolbar bookmarks from a gifted Ubunu Linux computer
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: m_s_gauthier
content:
<p>Earlier today I gifted an older 32 bit Windows computer converted to Kubuntu Linux. For security I deleted many of the bookmarks  thinking they would remain on other machines due to having changed accounts.  If possible please restore them since they contain valuable medical information. I you have any questions please contact me at m_s_gauthier@hotmail.com, or at 415-205-2474. Thanks for your assistance. </p><p>Ms Michelle Gauthier </p>


created: 2021-05-23T20:42:12-07:00
updated: 2021-05-24T08:34:48-07:00
title: Conexão não segura e proteção contra conteudo misto sem opção de desabilitar
tags: windows-7;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: pt-BR
answers: 1414532;
creator: Wohreiky
content:
<p>Utilizo um site que agora o chrome está avisando (e bloqueando) o aparente conteúdo misto, bloqueando o cadeado com uma exclamação amarela, as imagens dos vídeos estão sendo bloqueadas enquanto o resto do site está funcionando normalmente, normalmente de acordo com o site de suporte do mozilla no próprio cadeado eu conseguiria desativar a proteção por minha conta e risco (o que eu quero fazer), mas a opção do próprio suporte não aparece, como desativar essa proteção por favor? </p>


created: 2021-05-23T19:34:38-07:00
updated: 2021-05-23T20:18:44-07:00
title: What is SOCKSv5 and should i enable it?
tags: linux;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414444;
creator: shivanshsinghx365
content:
<p>I am a new firefox user, and i recently saw a setting "DNS over SOCKSv5" Should i enable it? what are its Pros &amp; Cons? </p>


created: 2021-05-23T19:25:33-07:00
updated: 2021-05-23T19:25:33-07:00
tags: mac-os;desktop;fix-problems;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
creator: ndguardian
title:
On M1 Mac Mini, leaving Firefox running for extended amounts of time causes Firefox to hang and MacOS networking to break

content:
<p>Hey there...Mozillians? Hopefully that's the right word here. </p><p>Just wanted to pass along this issue to get it on your radar. I have an M1 Mac mini and I've noticed a peculiar bug that seems to be a combination of a bug in Firefox and a bug in MacOS. Let's say I fire up my Mac, browse the internet for a while and step away for the night (and computer doesn't go to sleep...disabled that - anyway).  </p><p>I come back to my computer a while later, maybe 6-10 hours or so. When I come back, Firefox seems to be completely hung up and wifi is completely broken on MacOS. I cannot load any pages, and while I can close Firefox windows the application itself will not actually close until I use the MacOS force close menu. No applications at this point can access network resources until the Mac is rebooted, which cannot happen until Firefox is force closed, like described earlier. </p><p>Anyway, if there is any info you need, feel free to let me know and I'll try to get it for you. Happy to help wherever I can. </p>


created: 2021-05-23T19:03:16-07:00
updated: 2021-05-23T19:03:16-07:00
title: Searches
tags: mac-os;desktop;tips;firefox-880;
product: firefox
topic: tips
locale: en-US
creator: marlene19
content:
<p>Using Duckduck searchengine - Stationed in one country and want to search and have replies from another country </p>


created: 2021-05-23T17:57:43-07:00
updated: 2021-05-23T18:38:22-07:00
title: Last tabs are not reopening
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
answers: 1414430;1414431;1414435;
creator: delson.scoelho
content:
<p>After the last update, version 90.0a cause my last tabs are no reopening (it was is my settings early). Another bad thing is the login to synchronize my info, no more is automatic. But it occurred some versions before. It's absolutely frustrating and the support today is worse now, don't allowing send a feedback about the trouble specific em each update. Someone experience problems like that? </p>


created: 2021-05-23T17:21:23-07:00
updated: 2021-05-23T18:39:31-07:00
title: Tumblr Photosets Blank Space
tags: desktop;websites;windows-10;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
answers: 1414432;1414438;
creator: matias383
content:
<p>On my tumblr blog, any post that has multiple images set in it has a massive blank space before the caption appears. The blank space's size varies by post, and is usually equivalent to the size of the images in that same post. This issue does not occur on any other browser for this website, so it has to be an issue with the html interacting with Firefox. Does anyone know any changes I could potentially make to the html of the website itself to fix this? Tumblr is a microblogging website and I have the ability to directly edit the code of my blog, but I do not know how to proceed and fix this issue. </p>


created: 2021-05-25T16:13:18-07:00
updated: 2021-05-25T16:13:18-07:00
title: Video playback freezes and locks up local computer network access
tags: windows-7;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: wdunwoody
content:
<p>Running Win 7 Pro, FF 88.0.1, ZoneAlarm Firewall, Avast anti-virus. I do not view much video online, and when I do, it is usually from YouTube. Starting last week, an unusual problem began. I will start to view a video in FF and it will begin to play normally. But after about 1 minute, the video and audio will freeze and the spinning circle that usually represents "downloading" appears. The video never resumes, and I find that my local area network connection at my computer is now "dead". I can open another FF window, but cannot reach any network resource. No internet, all pings fail, I cannot even reach my local router from this computer. The router, WAN and LAN all remain up and running; other computers can still connect fine. Status lights for  the affected computer and router LAN port show "connected". </p><p>At first, I tried rebooting the router and the FIOS ONT. No change. I finally discovered that I need to close the failed FF connection and "disable" the network card. The "disable" appears to fail, and I end that process in task manager. I go back and try to "enable" the network card.  This also fails, and I end that process in task manager. At this point, Network &amp; Sharing Center shows no LAN and no internet connection. But when I open a new Firefox window and go online, the network connections are re-established and everything works fine. Powering down the computer and repower/reboot does the same thing.   </p><p>This ONLY occurs when playing videos online in Firefox. No other internet activity through Firefox for any length of time causes any problems at all. I have made no modifications to my computer or network. I cannot be positive, but this issue seems to have started with my update to FF 88.0.1. It is not isolated to one website, it happened with video from YouTube and Instagram. The connection fails between 1 and 3 minutes into the video. And videos that have played back fine for months now freeze. I have scanned with Malwarebytes, McAfee Stinger and Microsoft Safety Scanner; no malware found. </p><p>What am I missing? It seems to be a Firefox issue. Ideas? </p><p>Thank you in advance for your assistance! </p>


created: 2021-05-25T15:51:26-07:00
updated: 2021-05-25T15:51:26-07:00
title: How to copy MAC container associations to another machine?
tags: desktop;customize;windows-10;firefox-880;firefox-8801;
product: firefox
topic: customize
locale: en-US
creator: ffoxsynch
content:
<p>I upgraded my PC recently (Windows 10).  I already copied the JSON file where containers live (so all my containers show up on the new machine), but the sites don't open in the containers I assigned on the old machine.  I can't find the file where sites are associated with their containers. </p>


created: 2021-05-25T14:56:29-07:00
updated: 2021-05-25T14:56:29-07:00
title: Lost logins and passwords after restart (88.0.1)
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: anna.zaychenko
content:
<p>After hard reboot firefox successfully restored session, all bookmarks and settings are intact, but all saved logins and passwords are gone!  Mozilla Firefox(88.0.1 (64-bit)) for Ubuntu (18.04.5 LTS) Is there a way to restore them?  The only "Old Firefox Data" available is 2 years old which is not acceptable. </p>


created: 2021-05-25T14:41:53-07:00
updated: 2021-05-25T16:25:06-07:00
title: Getting started and finding russian and rumanian spoofs of my email.
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414813;1414820;
creator: garzell
content:
<p>When installing VPN to try it, I found on the security page russian  and rumanian spoofs of my email.  It appears that they have access to my account. I don't know what to do.  Currently after installing VPN, none of my emails can be brought up. </p>


created: 2021-05-25T14:12:31-07:00
updated: 2021-05-25T14:12:31-07:00
title: FireFox broweser Big Sur
tags: mac-os;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
creator: kwhaus
content:
<p>Big Sur deletes the FireFox application and the icon from the dock when I re-boot my new mac air.  What am I doing wrong? </p>


created: 2021-05-25T14:11:38-07:00
updated: 2021-05-25T14:11:38-07:00
title: PDF/HTML files
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: rize1377
content:
<p>If there was a baddage on html and pdf files it would be better to know what are you going to open since firefox support both of them it would be better and have a good look(like MS edge). </p>


created: 2021-05-25T13:54:27-07:00
updated: 2021-05-25T15:58:33-07:00
title: Youtube Restricted Mode keeps becoming reenabled after becoming disabled
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414814;
creator: artemismain27
content:
<p>Asking a question before this, I've seen Restricted Mode become removed on Firefox for a few days, then be turned back on for whatever reason. Help, please? </p>


created: 2021-05-25T13:51:49-07:00
updated: 2021-05-25T16:01:31-07:00
title: How to report an attempted lockout
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414815;1414816;
creator: l_waldemar
content:
<p>Yesterday, I was looking up lentil soup recipes on the web. </p><p>I had a screen come up saying that I was locked out and to call Microsoft number indicated.  The mouse &amp; keyboard did not work. </p><p>I immediately turned my computer off.  When I turned the computer back on, every thing was fine. </p><p>I have windows 10, using Firefox with  private network and dudkduckgo. </p><p>Is my computer safe? </p>


created: 2021-05-25T13:16:59-07:00
updated: 2021-05-25T16:05:45-07:00
title: How to get Firefox to open links in new pages
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1414817;
creator: StPhil
content:
<p>I am hoping someone can help me to get Firefox to open search engine and other links in new pages. I do NOT want to open them in new tabs, or to open on the same page as I find them. On my XP machine (which is on 52.9.0 ESR) there's no problem. On this version (86) on Win 10, there only seems to be an option for open in new tab (otherwise it will open where you are), which means I have to remember to right click and select New Window while avoiding New Tab and Private Browsing. This might sound like a fuss over nothing to the followers of fashion, but I have hated tabs from the first time I encountered them. There used to be an extension called TabKiller that did what the label said. That's gone. Greatly missed by me still. </p>


created: 2021-05-25T12:57:41-07:00
updated: 2021-05-25T12:57:41-07:00
title: firefox browser
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: es
creator: jorgemendez
content:
<p>Siguiendo instrucciones de como quitar pestaña de Bing al iniciar Firefox, NO funcionan. </p><p>Instrucciones seguidas: 'about config', modificando 'browser.newtab.url' por about:blank sigue saliendo la pestaña de Bing. </p><p>Sistema operativo: Win10 </p>


created: 2021-05-25T12:49:02-07:00
updated: 2021-05-25T12:49:02-07:00
tags: desktop;fix-problems;windows-81;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
creator: howlett.jp
title:
Severe Slowdown in Page Loads after Several Hours - Problem Remedied by Killing All FF Processes & Restart - Other Network Apps Not Affected (i.e. Chrome)

content:
<p>Starting approximately late last year (2020) -- and perhaps as long ago as summer of 2020 -- I experience a problem with FF where after several hours -- we'll say 3-5 -- my page loads take a minute or worse.  Generally, I don't wait, but I know that if I wait long enough, at least sometimes, they will load, but the slowness persists after that, so it's not like a network hiccup.  To resolve the problem, I simply close Firefox, being sure to kill all FF processes (often check Task Manager to be sure) and then simply restart Firefox.  Voila!  Lightening fast again. </p><p>If I leave even one FF process running, the problem will persist. </p><p>If, while Firefox is struggling to load, I open another browser, say perhaps Chrome (sorry) and attempt the same site... instant load.  A different site: instant load. </p><p>If I open FF on the computer next to this one that is running Ubuntu, it works just fine.  I do not have this issue on Linux. </p><p>I was connecting over WiFi, but am now hardwired to a switch connected to cable modem </p><p>I am running Windows 8.1 and FF 88.0.1 (64 bit). </p><p>I use Google Voice and have much trouble with it, including slow page loads even when other pages are loading normally.  This is the legacy Voice.  Sometimes, I get the notice that a page is slowing FF down and I believe it is referring to Voice </p><p>I use the following extensions: Firefox Multi-account Containers, Facebook Container, Honey, Internet Download Manager + IDM Integration Module, and Tails Verification. </p><p>My only plugins are the two defaults (or so they claim to be): Open H264 Video Codec and Widevine Content Decryption Module. </p><p>I had disabled DNS over HTTPS as part of troubleshooting this.  As of right now, I have re-enabled it. </p><p>I have reviewed many posts regarding slow page loads.  None of them are quite the same as mine and most are somewhat reversed -- the users report initial slow page loads that get better once the first page loads. I also have not seen any where the problem is so easily (temporarily) resolved. </p><p>Any help will be appreciated. </p><p>Thank you, </p><p>JP Howlett </p>


created: 2021-05-25T12:15:00-07:00
updated: 2021-05-25T13:42:56-07:00
title: Linkedin will not load
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414768;1414780;1414795;
creator: letkin
content:
<p>Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro 64-bit system. I've tried all the "fixes" posted by others without success, so I'm assuming that the problem is something that Mozilla broke with its last update. Also unfortunately, the Firefox problem submission form is currently offline, so I'm hoping someone involved with the development and help process is monitoring these kinds of posts so they can learn about problems that need to be fixed. </p>


created: 2021-05-25T12:14:48-07:00
updated: 2021-05-25T12:14:48-07:00
title: dati sincronizzati diversi desktop
tags: mac-os;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: it
creator: dinoz3r
content:
<p>ciao a tutti, questo pomeriggio ho installato firefox sul mio pc al lavoro, settato impostazioni, preferenze, importato segnalibri, etc etc adesso a casa ho caricato firefox, ho eseguito l'accesso con il mio account ma firefox è nudo e allo stato iniziale. perchè non mi ritrovo tutti gli stessi dati ed impostazioni? come fare? grazie </p>


created: 2021-05-25T11:03:32-07:00
updated: 2021-05-25T15:12:37-07:00
title: Clicking on a link has recently started to open two duplicate tabs at various times
tags: desktop;customize;windows-10;firefox-880;firefox-8801;
product: firefox
topic: customize
locale: en-US
answers: 1414775;1414803;1414804;1414806;1414807;1414809;
creator: figureguy1
content:
<p>Good afternoon.  I am using the most current version of Firefox (88.0.1) and have Windows 10 64-bit.  I have my mouse configured so that if I am on the desktop to open a folder I only have to click once instead of twice.  Not too long ago in Firefox if I click a link two duplicate tabs open occasionally instead of one.  Not every time I click a link or even in every session but just from time to time.  It never happened before and I haven't changed any mouse settings.  It is very random and does NOT happen with Edge, just Firefox.  Any thoughts would be greatly appreciated.  Thanks in advance. </p>


created: 2021-05-25T11:01:33-07:00
updated: 2021-05-25T14:19:21-07:00
title: Sürekli Yavaşlama ve İndirme Yapmama Sorunları
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: tr
answers: 1414801;
creator: barisdayak
content:
<p>merhabalar. </p><p>firefox en son sürüm kullanmaktayım. </p><p>uzun yıllardır vazgeçilmezim ama son zamanlarda yaşadığım sorunlardan dolayı chrome'a geçmeyi düşünmeye başladım. </p><p>çok sık sorunlar yaşıyorum. İndirme işlemi bazen kendiliğinden olmamaya başlıyor. 2-3 günde bir firefoxu sıfırlayarak çözebiliyorum bu sorunu. eklentileri de devredışı bırakarak test ediyorum ama sorun devam ediyor. şimdi tekrar sıfırladım. </p><p>bir diğer sorun ise web sitelerini açarken belli zaman sonra sayfalar arası geçişlerde açılmalarda loading ekranı ile 10 saniye gibi bir süre bekleyip öyle açılıyor. </p><p>chrome veya farklı tarayıcılarda bu sorun yok ama firefox ile bu sorunu 1 aydır sık yaşamaya başladım. eskiden çok hızlıydı. </p><p>Firefox seviyorum ama çok sıkıntı yaşıyorum web sitesi yapan ve işimin %90 'ı internet tarayıcısı olduğundan dolayı. lütfen bu konuda yardımlarınızı beklemekteyim. </p>


created: 2021-05-25T10:56:50-07:00
updated: 2021-05-25T14:18:41-07:00
title: Reset Firefox password -> Lost paswords
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1414763;1414774;1414776;1414788;1414800;
creator: pantuniestal
content:
<p>I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible to recover the old data (firefox sync)? </p>


created: 2021-05-25T10:17:49-07:00
updated: 2021-05-25T12:08:20-07:00
title: Mozilla prohlížeč neustále padá
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: cs
answers: 1414760;1414764;
creator: jiřina63
content:
<p>Dobrý den. Už si nevím rady, neustále mi padá prohlížeč.  Zde poslední ID hlášení:  3044cf3b-56e1-43e6-b9b9-5a5c961252e7 397b5354-ac7f-45fc-94d6-863a6d3539e3 </p><p>Děje se mi nejčastěji při přehrávání videí na Youtube nebo Netflixu, naposledy i při přihlášení na Gmail.  Budu vděčný za jakoukoliv radu.  Děkuji. </p>


created: 2021-05-25T10:04:41-07:00
updated: 2021-05-25T13:13:53-07:00
title: Incorrect mouse operation
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414777;
creator: tadiorio
content:
<p>I have an issue where mouse clicks are mapped incorrectly in FF88. If I left click on an action a new tab is opened. If I left click on a tab, not the exit x,  it closes the tab. Sometimes it leaves the wheel scroll active as well. </p>


created: 2021-05-25T09:52:14-07:00
updated: 2021-05-25T09:52:14-07:00
title: No sound on firefox
tags: desktop;customize;windows-10;firefox-880;firefox-8801;
product: firefox
topic: customize
locale: en-US
creator: whyazerty
content:
<p>I have lost all sound comming from firefox after disconnecting an audio output device while it was being used.  </p><p>To be more precise, the output device is shared between two computer via a hardware usb switch. I was a bit to fast switching from one to the other multiple times and all audio bugged for a few second, everything worked after that except for firefox. </p><p>I have no sound comming from firefox even when using an some other output (such as a headset from a jack). </p><p>Firefox does appear in the volume mixer but no sound to be seen there either.  (see attached image where firefox and spotify both are playing music, but only spotify is working as intended). However firefox does not appear at all in eartrumpet's volume mixer </p><p>I have tried : - PC reboots - firefox re-install (un-installed, deleted the %appdata%/firefore, before re-installing) - turning  FF hardware acceleration on/off - using a different profile (about:profiles) - disabling all plugins - disabling / enabling every audio output in the device manager </p>


created: 2021-05-25T09:26:33-07:00
updated: 2021-05-25T09:26:33-07:00
title: when deleting many tabs it jumps around and fails to delete neighbor tab next
tags: linux;desktop;tabs;
product: firefox
topic: tabs
locale: en-US
creator: EventHorizon
content:
<p>its only natural when deleting tabs it deletes the next adjacent tab but  no ... repeatedly I am hitting ctrl-w to delete the current tab and after deleting several tabs it suddenly jumps way over and starts deleting tabs far away from previously deleted tab   ...  naturally it should delete the neighbor tab next ? </p><p>I have a very plane jane setup so am not tweaking ff nightly 90.0a1 (2021-05-25) (64-bit)  Ubuntu linux </p><p>Bug ?  Intentional ? </p>


created: 2021-05-25T09:11:13-07:00
updated: 2021-05-25T09:50:05-07:00
title: Blurred (not sharp) advertisement
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1414737;
creator: guglatz
content:
<p>When i am using Firefox and i am for example at the homepage of <a href="http://t-online.de" rel="nofollow">t-online.de</a> or anotherone the advertisements are blurred (not sharp). When i than put the mouse pointer to that blurred (not sharp) part of the screen it gets sharp. </p>


created: 2021-05-25T08:55:14-07:00
updated: 2021-05-25T09:14:15-07:00
title: Blogger blog doesn't show Total Pageviews using Firefox but it does for other browsers
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414724;1414729;
creator: sejones
content:
<p>According to a Blogger forum the problem is in Firefox's Privacy and Security settings and in particular Tracking Content. How do I tweak Firefox so it allows Blogger to track my pageviews? </p>


created: 2021-05-25T08:44:04-07:00
updated: 2021-05-25T16:10:45-07:00
title: can't save bookmarks my active logins
tags: desktop;cookies;
product: firefox
topic: cookies
locale: en-US
answers: 1414819;
creator: susakane877
content:
<p>Hi! </p><p>My Problem is, whenever I want to add a bookmark (favorite) to the bookmarks toolbar with active logins like - gmail/twitch/twitter etc, it won't save the bookmark. It will save any bookmark when I'm not logged in but this is really weird. What has changed and why can't I do this? Is there any way to add bookmarks with active logins to a toolbar? I might have to switch browsers if not :( </p><p>I search help from <a href="https://guardmyshoes.com/how-to-clean-white-shoes-with-baking-soda/" rel="nofollow">guide</a><a href="https://support.mozilla.org/en-US/questions" rel="nofollow">https://support.mozilla.org/en-US/questions</a> but nothing is suitable for my issue. </p>


created: 2021-05-25T08:29:24-07:00
updated: 2021-05-25T09:53:58-07:00
content: <p>Help me download my new emails. </p>
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1414740;
creator: sasparks
title:
I am unable to download my new emails and the password box is no longer available. I get a secondary issue that the popd.ix.netcom.com is not accessible. Thoughts please!


created: 2021-05-25T08:28:48-07:00
updated: 2021-05-25T12:31:45-07:00
title: Return to location of anchor link after clicking and being moved within page
tags: linux;desktop;tips;firefox-880;
product: firefox
topic: tips
locale: en-US
answers: 1414726;1414766;
creator: 24michaelpartridge
content:
<p>Say you are reading [this comment](<a href="https://github.com/philc/vimium/issues/226#issuecomment-847959671" rel="nofollow">https://github.com/philc/vimium/issues/226#issuecomment-847959671</a>) in the thread and you click the first link, titled "philc". That now brings you up to philc's comment, but how do I get back down to my original spot in order to continue reading? </p><p>This is only a problem when navigating within a page, as if the link is opened in a new page, closing the new page returns you to your original spot in the original page. </p>


created: 2021-05-25T08:27:17-07:00
updated: 2021-05-25T08:27:17-07:00
title: Autoupdate Firefox version 78.10.
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: dlh161
content:
<p>I am on Firefox version 78.10. I would like to auto update Firefox using Windows Group Policy. I noticed after downloading the ADML and ADMX files for 78.10 that the autoupdate feature notes (Deprecated). Preferences is also Deprecated. </p><p>What is the best way top enable auto updates for Firefox? </p>


created: 2021-05-25T08:24:53-07:00
updated: 2021-05-25T10:11:48-07:00
title: Firefox Search
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414727;1414728;1414738;1414749;
creator: cwilliams3
content:
<p>I have removed all other search options in search preferences.  I want Google and Google ONLY.  Yet every day or two "Browser Default" is added back to the list and made my default search engine, switching it to Yahoo. </p><p>I have removed the browser default and changed it back to Google SEVERAL times.  I don't understand why it keeps changing defaults back without my actual doing. </p><p>I'm at the point after years of being a Firefox user, I'm about to dump it and go to Chrome. </p><p>Firefox Version: 88.0.1  Mac OS  Mojave Macbook Pro - 2.2 GHz Intel Core i7 16GB Ram </p>


created: 2021-05-25T08:14:59-07:00
updated: 2021-05-25T13:16:09-07:00
title: Streaming services like netflix and disney plus are website unavailable
tags: windows-7;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1414741;1414779;
creator: dellmino125
content:
<p>Can i have help for streaming services like netflix and disney plus are website unavailable , i'm on windows 7 os and when i enter on streaming website i have 404 error and website unavailable message </p>


created: 2021-05-25T07:49:32-07:00
updated: 2021-05-25T13:40:43-07:00
content: <p>Help with possible restore of most of my passwords </p>
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1414742;1414762;1414770;1414792;
creator: m.walsh613
title:
Hard Drive stopped and I have a new drive and windows reinstalled. A folder called "Old Firefox Data seems to have survived from when I upgraded from Windows 7 to windows 10 about a year ago. My question is can I use this folder to restore  my passwords


created: 2021-05-25T07:41:47-07:00
updated: 2021-05-25T14:52:12-07:00
title: Disable placeholder for picture in picture
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1414805;
creator: 19Keriksov
content:
<p>Is there any way to disable the placeholder for pip view like it was in old opera (second screenshot)? I used to stream the browser for others and watch the video in this mode, but now they doesn't see anything and pip quality is bad for streaming. </p>


created: 2021-05-25T07:00:18-07:00
updated: 2021-05-25T07:00:18-07:00
title: Embedded Yahoo videos
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: phil.landau1
content:
<p>Actually, I have given up. I have uses Firefox as my standard browser for many years, and <a href="http://Yahoo.co.uk" rel="nofollow">Yahoo.co.uk</a> as my standard homepage. </p><p>For some time now, some videos do not appear, but only a light grey box, which somentimes has slowly right-to-left moving vertical shadows. </p><p>After reading through forums, I did experiment with some settings, and the problem appeared to dissppear temporarily. But only temprorarily. </p><p>I am not a technical person, and in a last-ditch attempt, tried the opera browser, which doesnt have any problem displaying the videos whatsoever.  </p><p>phil.landau@mail.de </p>


created: 2021-05-25T06:57:40-07:00
updated: 2021-05-25T06:57:40-07:00
title: How to restore Firefox from Mac OS Time Machine
tags: mac-os;desktop;sync;firefox-880;firefox-8801;
product: firefox
topic: sync
locale: en-US
creator: eoc1
content:
<p>Hi all </p><p>For some reason this morning, Firefox on Mac OS Big Sur did a clean install and now nothing is left of my old Firefox installation, no bookmarks I created or history. </p><p>I know people have asked this before but what is the correct way to reinstall Firefox from a Time Machine backup. </p><p>Need to get back all the bookmarks and the folders I created </p>


created: 2021-05-25T06:35:57-07:00
updated: 2021-05-25T13:31:53-07:00
title: my website is slow down
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1414704;1414746;1414784;
creator: mehmaalankie
content:
<p>Hey, I install firefox few days ago. I test my website progress in firefox.  It was slow. I test 2 to 3 times and and try to fix the error. But not get any solution.  <a href="https://bestmasticatingjuiceronline.com/best-masticating-juicer-under-150/" rel="nofollow">Check Website</a>, and guide me how to fix it. Thanks in advance. </p>


created: 2021-05-25T06:18:13-07:00
updated: 2021-05-25T14:19:51-07:00
title: No text on menus like bookmarks, saving login info, etc.
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414747;1414802;
creator: cat_thingy
content:
<p>I just got firefox nightly a little while ago and I really like it, it's really fast which is just what I need. But, there's just one thing- there's no text on the menus (i don't really know what they're called).  I think the attached images will explain it. Some menus have text though, again it's one of the attached images. </p>


created: 2021-05-25T06:14:14-07:00
updated: 2021-05-25T06:14:14-07:00
title: how is data actually synced?
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: czgd8f6wwr7px8uxfbdiu3inl3usz3utvheoz4oydfjmvwabrohyw4c19hzpjixa
content:
<p>Hi, I'm a bit confused about syncing. With no devices logged into Firefox Account, I locally updated the username of a saved login (under about:logins) then I logged into Firefox Account to sync the mod. I got that the older data from the Firefox Account repository replaced the local mod, not viceversa. I've always thought that the sync operation updated older with newer... How does it really works exactly? Is it mandatory to be already logged info Firefox Account before to modify existing credentials? Thanks in advance </p>


created: 2021-05-25T06:00:23-07:00
updated: 2021-05-25T06:00:23-07:00
title: Advanced Preferences changed and now I don't know which setting broke/disabled a feature.
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
creator: christopher13
content:
<p>I found <a href="https://privacytools.io/browsers/#about_config" rel="nofollow">a nice site</a> that suggested some advanced preferences tweaks for privacy reason. I followed along with it, but now Firefox will not remember the zoom level of any webpage. If I continue browsing a page in a single tab it'll continue at that zoom level, but if I open something in a new tab, it opens with the default zoom. Not only that, but it won't go to fullscreen on startup. It'll instead start up almost snapped to the left of the monitor it's on. I don't have a clue what setting could have done this. I thought it <em>might</em> be browser.sessionstore.privacy_level, but reverting that didn't have any results. </p>


created: 2021-05-25T05:57:25-07:00
updated: 2021-05-25T12:58:56-07:00
title: Can't access gmail in browser even after update.
tags: mac-os;desktop;websites;escalate;gmail;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1414705;1414706;1414744;1414745;1414758;1414761;1414769;
creator: michelle.allwood
content:
<p>My browser keep preventing me from accessing gmail, sometimes i can get into one account and not the other but now I can't access any of them.  Have tried downloading new version but it didn't work. </p><p>I also have a problem in that every time I switch on my Mac desktop I have to sign in to firefox again. </p><p>Please can someone help. Thanks. </p>


created: 2021-05-25T05:03:53-07:00
updated: 2021-05-25T07:51:33-07:00
title: Passwords exposed in unresolved breaches
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414712;
creator: veonszu
content:
<p>Hi there, </p><p>1. Based on Breach Summary of Firefox Monitor, I have 7 breaches marked as unresolved. </p><p>2. Are there any ways to resolved the said breaches, apart from the steps suggested by Firefox Monitor? For example, instead of replacing the weak passwords with the stronger ones, can I simply remove or delete the whole website? Would that help in fixing the data or password breaches issues? </p><p>3. I sincerely hope that you could advise me on this problem which has been troubling me for quite sometime. </p><p>Best regards, Veon Szu </p>


created: 2021-05-25T04:49:01-07:00
updated: 2021-05-25T04:49:01-07:00
title: Apply newly created Theme before Approval
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: jpatsj
content:
<p>How to Install/Apply a newly created theme before the theme gets approved? so I can check what's wrong with my theme </p>


created: 2021-05-25T04:16:14-07:00
updated: 2021-05-25T04:36:21-07:00
title: Gah. Your Tab has just crashed
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414693;
creator: bappa_21
content:
<p>Dear Friends, </p><p>For almost a month now I am unable to use Firefox - on startup it crashes giving the error message <strong>"Gah. Your tab has just crashed"</strong> I have tried every method/suggestions I found on the net. As per my Norton 360 &amp; Malwarebytes Antimalware my m/c seems to be clean. Also from Help if I try to restart Firefox in Troubleshoot mode, it closes but never start up on its own. It needs to be manually started. Also in about:support page the about:plugins link doesn't work. </p><p>Any help will be highly appreciated. </p><p>I am attaching a screenshot of the error message. I am using version 88.0.1 </p>


created: 2021-05-25T03:43:57-07:00
updated: 2021-05-25T13:10:24-07:00
title: I have problems with netbank.
tags: windows-7;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1414694;1414701;1414736;1414773;
creator: beowolf2010
content:
<p><strong>I´m from Denmark and have problems with netbank. In firefox can´t send money. have to go to microsoft edge. I like firefox have use for many year... Any solution?</strong> </p>


created: 2021-05-25T03:24:23-07:00
updated: 2021-05-25T08:08:52-07:00
title: prevent firefox to sync themes
tags: linux;desktop;sync;firefox-780;
product: firefox
topic: sync
locale: en-US
answers: 1414717;
creator: c_cromphout
content:
<p>So based to <a href="https://support.mozilla.org/en-US/questions/1242818" rel="nofollow">https://support.mozilla.org/en-US/questions/1242818</a> the option mentionned in about:config doesn't exist anymore. </p><p>in palce of that it has been replaced I guess by services.sync.prefs.sync.extensions.activeThemeID Well this option doesn't do shit. I still got my theme sync even with restarting the browser. It's very disappointing. </p>


created: 2021-05-25T02:53:22-07:00
updated: 2021-05-25T04:40:11-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414695;
creator: sothajsil
title:
Completly new, fresh first install; all empty tabs, menus not opening, support pages not opening, URLs not opening

content:
<p>Hello! </p><p>I downloaded Firefox for the first time on my computer as I am trying to switch away from Chrome. I installed the latest version from the Mozilla website and launched the browser. Upon first launch, it had one empty tab and one privacy tab, both of which were empty. I assumed it was a bug, looked up the issue online and saw an answer saying to kill the process in the task manager and relaunch, which I did. </p><p>I launched the browser a second time, and made it my default, and imported the bookmarks from my Chrome default profile. The issue still was not fixed. I am able to open the browser, create new tabs, and browse my bookmarks, but nothing opens in the tabs themselves. Entering manually an URL doesn't work either, also an empty tab. I cannot open the menus either, I can browse the different options, that's it. </p><p>I saw another help thread about Troubleshooting mode, and had issues launching it - while I can find the "Run troubleshooting mode" option, clicking restart did not work. I only managed to make it work via the task manager (???) where it launched the actual, working restart option popup window when I killed the process. When it did launch in trouble shooting mode, the same issue persisted. </p><p>I tried looking the about:config commands but just like entering URLs, it gives a blank page. </p><p>My firewall has access to the software. I manually removed and re-entered the software access following a guide on the support forums. </p><p>All the help I could find online parrots the same things: </p> <ul><li> Reinstall the software: it's a fresh install </li><li> Clean your cache/browsing data/etc: it's a fresh install </li><li> Update your browser: it's the latest update </li><li> Restart your computer: did so to no avail </li><li> Check firewall: did so to no avail </li><li> Try using icognito window mode to see if it works: did so to no avail </li><li> Run troubleshooting mode: did so to no avail </li></ul> <p>I am at loss for what to do... </p><p>Picture attached, what all my tabs look like. I have never had this issue with Chrome or Edge. </p>


created: 2021-05-25T02:41:20-07:00
updated: 2021-05-25T11:20:28-07:00
title: randomly crashes without exiting firefox (must kill)
tags: linux;desktop;fix-problems;escalate;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414696;1414759;
creator: fpussault
content:
<p>hello </p><p>context :  </p><p>Im using 78.10.0esr on debian 10  </p><p>symptoms :  </p><p>randomly while changing tab or opening a new one, all the firefox window content disappear but edges (all even tabs or scroll bars). but firefox do not crash - it doesn't exit but becomes unusable.  </p><p>first investigations reveal it is always the same kind of errors in terminal : </p><p><a href="https://pastebin.com/GV7WVnuF" rel="nofollow">https://pastebin.com/GV7WVnuF</a> <a href="https://pastebin.com/GV7WVnuF" rel="nofollow">https://pastebin.com/GV7WVnuF</a> </p><p>I don't understand how to fix that. </p>


created: 2021-05-25T02:07:12-07:00
updated: 2021-05-25T02:07:12-07:00
title: Disable "This Connection is not Secure" warning
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: completebellends
content:
<p>Is there a way to remove the box which contains </p><p>This Connection is not Secure? </p><p>It is extremely annoying to the point where it makes FF unusuable for some tasks </p><p>If a device is on a LAN (covered by RFC1918) then the option to turn the alerts off could be nice, </p><p>I have tried setting the following to false  with no success. </p><p>security.insecure_field_warning.contextual.enabled signon.autofillForms.http </p>


created: 2021-05-25T02:04:30-07:00
updated: 2021-05-25T02:04:30-07:00
title: Pocket recommended stories are gone
tags: desktop;beta;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: MisterSilvereagle
content:
<p>I'm using firefox for quite a while now. And all the time there were those pocket recommendations on my about:newtab. But for one or two weeks now, they are gone. I have no option in the about:preferences#home page, to re-enable it. Can you help me getting it back? </p>


created: 2021-05-25T01:53:21-07:00
updated: 2021-05-25T01:56:54-07:00
title: Firefox connection problem
tags: desktop;tabs;windows-10;firefox-880;firefox-8801;
product: firefox
topic: tabs
locale: en-US
answers: 1414680;
creator: samdell
content:
<p>I tend to have a lot of tabs open when I am doing any research usually 75 to 100 tabs with 3 pinned. This presents no issues at all such as freezing or going slow or closing the browser.  However upon opening Firefox when I have 75 plus tabs, it wont connect or load the tabs for 2 or 3 minutes. I have the option set to only load the 3 pinned tabs on start up and the contents of any other tab is not loaded until I click on that tab. The 3 pinned tabs and any other tab I click on, will try to load but nothing happens then 2/3 minutes later, they will connect and everything is fine until the next time I close it &amp; reopen. I can connect with any other browser or service whilst firefox is trying to load  on opening but it is only firefox that has the issue. Is there another setting in about:config I need to change/increase to prevent this? </p>


created: 2021-05-24T23:36:31-07:00
updated: 2021-05-24T23:36:31-07:00
title: Képernyőkép készítés
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: hu
creator: marcharl
content:
<p>Az utolsó verzió óta nem lehet Képernyőképet készíteni. A belső beállításokat leellenőriztem, (minden rendben). A menüben viszont (3 vízszintes pont) nem jelenik meg a "képernyőkép készítése" menüpont egy oldalnál sem. Mi ennek az oka? </p>


created: 2021-05-24T22:58:46-07:00
updated: 2021-05-25T03:43:00-07:00
title: Firefox sync
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1414689;
creator: locoarchy
content:
<p>When I have several laptops and a desktop, and I sync, which device is the master that the others sync to? Each has a different set of bookmarks and I'd like to keep them all the same. I have synced them all at one time or another, but they're all different still. </p>


created: 2021-05-24T22:57:34-07:00
updated: 2021-05-25T04:43:28-07:00
title: Two instances of firefox installed. One to disable automatic updates
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1414697;
creator: baumgardt45
content:
<p>I have normal firefox and beta version installed on a windows 10 machine in different directories. I want to disable automatic updates for the normal firefox but keep automatic updates for beta firefox enabled. When using the "DisableAppUpdate" registry setting/admx setting, it disables automatic updates for both. How can I set them separately? </p><p>kind regards Marc </p>


created: 2021-05-24T21:24:23-07:00
updated: 2021-05-24T21:39:54-07:00
title: Ad Blocker Ultimate stops logging in to many sites?
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: en-US
answers: 1414647;
creator: 1ARICHARDhead
content:
<p>Why does Ad Blocker Ultimate sign me out of sites and block logging in page to some sites as well? Also why must you whitelist for instance my Gmail every time I log back in in the same session or after rebooting? It seems like all these once great apps are being compromised more and more as the sorry big tech giants use their propaganda and censoring to mold the public view into this one world government ran by the criminals that puppeteer these social media platforms? You people better wake up and stop all this invasion of privacy and stop using apps that insist on having control of your contacts and the ability to make send and delete texts sms and calls. All my problems are in windows 10 home another joke on humanity . If you made as many errors as the developers and creators in windows 10 you would be fired no questions asked. I'm learning Linux as fast as I can to get away from all this headache. </p>


created: 2021-05-24T20:27:42-07:00
updated: 2021-05-24T20:44:06-07:00
title: Verification Emails cannot be reveived.
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414636;
creator: firefox11112
content:
<p>The registered Email address is normal but I cannot receive any verification Email for when managing my account. </p>


created: 2021-05-24T20:19:01-07:00
updated: 2021-05-24T20:35:51-07:00
title: Simple question: "What is VPN?"
tags: desktop;privacy-and-security_1;firefox-880;firefox-8801;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414634;
creator: adriennepollak@mac.com
content:
<p>I asked a simple question: "What is VPN?" I got dumped to pay for an Apple answer.  I already have Apple Care.  I just made a $15 Firefox donation. I have just signed up for the New, Improved Firefox after a lengthy absence from Firefox for being unhappy with the program.   NOW...  You ask ME to be nice! ? ! - Adrienne Pollak </p>


created: 2021-05-24T20:11:07-07:00
updated: 2021-05-25T07:58:13-07:00
title: firefox browser
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414714;
creator: slipystream45
content:
<p>i been a fan and a user of firefox browser for since they been around. but why cant their browser be a bit more interactive like yahoo browser or MSN and edge browsers with news articles and personal email for example like my yahoo email  i would like to have a firefox email like @firefox.com instead of using thunderbird email. i like firefox browser but for years now it been so plain looking with just a search box in the browser i emailed mozilla support about this years ago and never got and answer from them for a browser that is so popular you think mozilla would have stepped up their game by now. </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-05-24T19:33:54-07:00
updated: 2021-05-24T21:25:38-07:00
title: Firefox upgraded — lost everything — can't find old profile data...used help docs
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1414635;1414642;
creator: jroberts.ideas
content:
<p>I'm running MacOs Catalina, 10.15.7.  </p><p>Firefox auto-updated on a restart. When I clicked it open, everything was gone. Bookmarks, tabs, add-ons, etc. </p><p>I looked in profiles and there are three folders, with gobbledygook names. The contents of each seem unique to one another, so I don't think one is the old profile and another is new, simply because the file titles would be the same — right? </p><p>I deleted one and restarted, and Firefox recreated it. Everything was still gone. </p><p>I looked in "About:Profiles" and there are two. I made both the default and restarted, same results. Everything still missing. </p><p>Is it possible that Firefox just got rid of the old profiles on the upgrade?  </p><p>Is there another place it could be hiding? </p><p>Hoping for a miracle here. Thanks </p>


created: 2021-05-24T19:20:12-07:00
updated: 2021-05-24T19:20:12-07:00
title: Firefox, erro do sistema
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
creator: tiagoU_U
content:
<p>Aparece isso pra mim como mostra a imagem, mas eu ja reinstalei e mesmo assim não deu certo. </p>


created: 2021-05-24T19:10:57-07:00
updated: 2021-05-25T15:32:39-07:00
title: Failure to read configuration file because of enable_sandbox.
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1414641;1414648;1414665;1414666;1414718;1414812;
creator: robert_phan
content:
<p>I was trying to set a local file as a new tab, and followed a guide online. I put the autoconfig.js and the firefox.cfg files all in the right place, but it didn't work. When closed and reopened the browser, it said "Failed to read the configuration file. Please contact your system administrator." I figured out that the very last line: </p><pre>pref("general.config.sandbox_enabled", false); </pre> <p>was causing it to say that. How do I fix this? </p>


created: 2021-05-24T17:12:38-07:00
updated: 2021-05-24T17:18:28-07:00
title: Bookmarks not showing in New Tab
tags: linux;desktop;tabs;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1414625;
creator: ovinibortoletto
content:
<p>I selected the option "Only Show In New Tab" for the bookmarks toolbar, but it doesn't seem to be working when I open a new tab. Is there something I could do to fix it? </p>


created: 2021-05-24T17:02:37-07:00
updated: 2021-05-25T04:31:40-07:00
title: Firefox won't start even in Safe Mode
tags: desktop;fix-problems;esr;macos-1014;firefox-789;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414621;1414650;1414651;1414672;1414673;1414691;
creator: liamgaul
content:
<p>Firefox won't start even in safemode. Latest submitted Crash ID: bp-5d23281d-a7aa-4ab2-b68a-1faab0210524 </p>


created: 2021-05-26T16:44:11-07:00
updated: 2021-05-26T16:44:11-07:00
title: Loading pages, especially from links in other pages FF88, iMac M1
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: kahn40
content:
<p>On my iMac M1 running Big Sur 11.4, Firefox 88.0.1 often does not load a link or flashes info but then shows a blank page. The problem is more frequent when moving between pages—most Google News sites work, for example, but secondary sites often do not. I've tried relaunching FF, turning off all Add-ons and turning off all Add-ons and relaunching. Even restarting the computer. No change. The pages work on Chrome and Safari.  My temporary (I hope) solution is to use another browser but I LIKE Firefox. </p>


created: 2021-05-26T16:30:00-07:00
updated: 2021-05-26T16:30:56-07:00
title: Problemas en Ciertas Web, No Cargan/Carga Eterna/Precisan F5
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: es
answers: 1415024;
creator: zordon_cag
content:
<p>Hace unos dias comenzaron estos errores, principalmente lo noté en YouTube, carga la pagina principal, pero a la hora de reproducir (o buscar) un video carga hasta un 75% y se congela, solo presionando F5 es que carga correctamente. Ahora comencé a notar estos errores en Amazon Prime Video o Prime Gaming, Queriendo iniciar sesión, ingreso los datos y la carga nunca se completa por lo cual no puedo navegar en la web. No es una cuestion de rendimientos o de Virus ya que en Google Chrome puedo navegar sin ningun problema. Ayuda por Favor </p>


created: 2021-05-26T15:45:29-07:00
updated: 2021-05-26T15:45:29-07:00
title: Protonmail
tags: windows-7;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: es
creator: rodolfoiv
content:
<p>Hola. Tenfgo un problema con la carga desde el PC de las paginas asociadas a protonmail.  Me dice "No podemos conectar al servidor en <a href="http://protonmail.com" rel="nofollow">protonmail.com</a>." </p><p>El caso es que desde la app firefox para movil si que puedo acceder, asi que no entiendo porque desde el PC no (me pasa tambien con otros navegadores). Agradezco cualquier sugerencia. </p>


created: 2021-05-26T14:04:07-07:00
updated: 2021-05-26T16:45:52-07:00
title: Self Signed certificate issues
tags: desktop;privacy-and-security_1;windows-10;firefox-880;firefox-8801;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1415012;1415025;1415027;
creator: alexnasseh
content:
<p>I have been using Firefox for years now, but since an update a couple of months back, when I deploy a new internal site I receive an error stating that the "Secure Connection Failed" because of "Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL". There is a official workaround explaining how to bypass this issue, however it doesn't work. I have tested the same sites with Chrome, Edge, IE and it always works why is Firefox suddenly not working? Below are images of my local lab replicating the issue. </p>


created: 2021-05-26T11:50:13-07:00
updated: 2021-05-26T15:12:50-07:00
title: Firefox has been supplanted
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1414981;1415017;
creator: dennisholder
content:
<p>Firefox has been unexpecteFirefox logodly replaced by Bing. I click the Firefoz icon. (Firefox is the default) as always. but Bing comes up instead. I think I have been hacked. What can I do? </p>


created: 2021-05-26T11:04:24-07:00
updated: 2021-05-26T13:46:10-07:00
title: Firefox Keeps running at background after closure
tags: windows-7;desktop;download-and-install;fix-problems;wontquitwhendeveditionandgarunning;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414996;1414998;
creator: nicolas.santorsola
content:
<p>After closing firefox, 6 instances of the process keep running consuming 50% of the CPU (snapshot attached). </p><p>I haven´t any issues to restart firefox, however I have to kill the processes manually in order to completely close it. </p><p>I am using Windows 7. </p><p>Regards </p>


created: 2021-05-26T10:53:44-07:00
updated: 2021-05-26T10:53:44-07:00
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: teacherkentravels
title:
How to open all 100+ tabs into my Firefox Portable (PC) after syncing to my Firefox Android which is where the tabs orginate?

content:
<p>I've done the research and looked at the Firefox program.  </p><p>I've successfully synced. In Firefox Portable PC, I can see my 100+ tabs history from Firefox Android by going to "Firefox Account" in Firefox Portable PC and looking under "Sign Out". They are all listed.  </p><p>But there's no option to open them all up in my PC at the same time. I'm only able to open individually which is not what I want. I want to open them all up in my PC at the same time. </p>


created: 2021-05-26T10:31:07-07:00
updated: 2021-05-26T10:31:07-07:00
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: it
creator: armandocassina
title:
firefox non mi funziona piu si é chiuso all improvviso ho cercato in tutti i modi di farlo ripartire ma niente da fare.

content:
<p>se mi mandate un email su come posso fare per farlo ripartire grazie mille .armandocassina@gmail.com </p>


created: 2021-05-26T10:16:59-07:00
updated: 2021-05-26T14:21:28-07:00
title: error installing firefox 88.0q
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1415004;
creator: grabbit97
content:
<p>when i try to reinstall firefox 88.xx i get error that vcruntime140_.dll is running or something, and install will not finish.l HELP grabbit97@aol.com natalie </p>


created: 2021-05-26T10:08:55-07:00
updated: 2021-05-26T14:22:00-07:00
title: Firefox Accaunt
tags: desktop;sync;windows-81;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1415005;
creator: vlasova_lena69
content:
<p>I wanted to log in to my account but this message comes out:Sorry. We have blocked your account. </p><p>The confirmation email that we sent to vlasova_lena69@mail.ru, was returned, so we blocked the account to protect your Firefox data. </p><p>If this is a valid email address, please let us know and we will help you unlock your account.What to do? </p>


created: 2021-05-26T08:54:51-07:00
updated: 2021-05-26T14:25:14-07:00
title: automatic download seems to be deactivated. I never did this.
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1415006;
creator: steffenmattausch
content:
<p>automatic download seems to be deactivated. I never did this. How can I activate automatic updates? </p>


created: 2021-05-26T08:49:43-07:00
updated: 2021-05-26T09:30:01-07:00
title: Primary Password needed to access Lockwise... but I don't have a Primary Password
tags: windows-7;desktop;privacy-and-security_1;firefox-850;firefox-8502;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414941;
creator: alexpiot73
content:
<p>I'm a brand-new Firefox user, just trying to import or recreate my login data from Chrome. Every time I've clicked "Import" from Lockwise and checked the appropriate boxes, I get a dialog box telling me that the import was successful... but Lockwise still tells me "No logins found." I do know that importation of some kind is happening because my bookmarks imported just fine. Prompts to save my logins still appear, but passwords do not get saved, as evidenced by the "No logins found" message where a list of my saved logins should be. When I attempt to create a login manually, I get a dialog box like the one used to create a Primary Password, except it looks more like a system dialog box, something from Windows rather than from Firefox (image 1.1). I've tried entering all the passwords I can think of into this dialog box--my OS password, my Firefox password, the password I'm trying to save, the password I would choose for my Primary Password if I had one--only for another box to pop up stating "Unable to change password" (image 1.2). Upon closing this box, a red banner appears stating that there was an error while trying to save the password. </p><p>One of the times I was trying to use Lockwise, a bar appeared at the top of the screen stating that I needed to use my Primary Password--which I didn't have and still don't--to access my logins. I can't remember what I did because I've tried several things, but if I figure out how to recreate that I'll update this post. I attempted to create a Primary Password from my Options menu by checking the box next to "Use a Primary Password." Even though it clearly recognizes that I don't have a Primary Password set, I still get an  "Unable to change primary password" notice (image 2). I've tried resetting it, but to no avail. I have also followed the advice of all the relevant articles I could find (e.g., the help article on what to do if your passwords aren't saving), but nothing so far has fixed the issue. </p><p>Lastly--it seems like I'm getting the system-dialog-looking box about every hour or so, always twice in a row: I'll click "cancel," and then it will show up again. I also can't seem to log out of my Firefox account, as that same dialog box appears and prevents me from doing so.  </p><p>What is going on here? Is there anything I can do to fix it? </p>


created: 2021-05-26T08:44:02-07:00
updated: 2021-05-26T10:00:19-07:00
title: reCaptcha
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1414954;
creator: m.felizzz4
content:
<p>Ola! Recentemente o Mozila está apresentando erro para gerar o reCaptcha! Aparece uma mensagem de erro pedindo para ver conexão. No entanto o mesmo site testado em outro navegador abre normalmente o reCaptcha. </p>


created: 2021-05-26T08:29:37-07:00
updated: 2021-05-26T13:17:49-07:00
title: NEW UPDATE TO FIREFOX
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1414960;1414969;1414970;1414991;1414992;
creator: wpdesousa
content:
<p>Just updated my Firefox browser and now I cannot get anywhere on the internet. I am using Microsoft Edge to send this message. What did you guys do? </p>


created: 2021-05-26T08:25:23-07:00
updated: 2021-05-26T10:35:27-07:00
title: Google maps suddenly will not allow Firefox to display maps on website
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1414935;1414938;1414939;1414942;1414945;1414961;
creator: overwater
content:
<p>Suddenly on my Wordpress website all the embedded google maps on posts are showing "<a href="http://maps.google.com" rel="nofollow">maps.google.com</a> will not allow Firefox to display the page if another site has embedded it".  They've worked for months. Won't display on Firefox or Firefox Android.  I can't even edit the maps in WP (Elementor widget) - shows the same banner.  ? </p>


created: 2021-05-26T08:23:38-07:00
updated: 2021-05-26T08:25:18-07:00
title: Gaming on browser issue
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: Shiela66
content:
<p>Hi there! I've been trying to play online games on my Mozilla browser but it keeps crashing. I don't know why. This is the only browser that's giving me such issues with online games. Browser games usually require a good internet connection which I do have but still, the issue persists. Reach at <a href="https://gamingcanine.com" rel="nofollow">this link</a> to for more details about the gaming issue. thanks! </p>


created: 2021-05-26T08:21:37-07:00
updated: 2021-05-26T13:51:13-07:00
title: Google Maps search function not working only in Firefox.
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1415000;
creator: erikkfriberg
content:
<p>Every time I ry to use the search function in Google Maps I get, "Server Error, Please try again Later".  I have been getting this for a week or more now. </p><p>I have reset the computer, cleared the cache...is there something in the setting I need to change? </p><p>It works in MS Edge. </p><p>Firefox 88.0.1 (64-bit) Win Pro 10.0.19042 </p>


created: 2021-05-26T08:07:01-07:00
updated: 2021-05-26T16:42:41-07:00
title: Nothing Loads on Firefox after uninstalling Mozilla VPN
tags: desktop;websites;needsinfo;
product: firefox
topic: websites
locale: en-US
answers: 1414999;1415026;
creator: john.brady
content:
<p>I tried Mozilla VPN but it would never connect.  So I uninstalled and cancelled. Then I got a persistent vcruntime140.dll not found error.  I uninstalled iTunes and legacy Microsoft Visual Suite apps.  Now nothing will load. Not about pages.  Not password pages. Not websites. Nothing.  Have uninstalled and refreshed Firefox multiple times. Have restarted PC multiple times. Have turned off firewall and virus protection. Nothing works. nothing loads.  Thanks for your thoughts! </p>


created: 2021-05-26T06:49:42-07:00
updated: 2021-05-26T08:07:44-07:00
title: Why are there no websites listed in the Location part of Preferences?
tags: mac-os;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414928;
creator: StevenCee
content:
<p>I'm trying to authorize a site to use my location, which I'd already done via the pop-up menu, although that obviously made no difference, as there are NO websites whatsoever in the list of websites who've requested it!  Not only that, but I can't even add a website to it, either! This is crazy, how are we supposed to ever allow a site to access our location if the pop-up window does nothing, and the preferences won't show any sites, nor allow us to add any???? </p>


created: 2021-05-26T06:29:12-07:00
updated: 2021-05-26T06:29:12-07:00
title: can not logg in on geocaching.com
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: cybersvampen
content:
<p>I  have trouble now and then to log in on <a href="http://geocaching.com" rel="nofollow">geocaching.com</a> and some other  sites. I don't know why. Can someone please help me. </p>


created: 2021-05-26T06:25:23-07:00
updated: 2021-05-26T13:34:26-07:00
title: How to add an email address to Auto-Fill
tags: mac-os;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414994;
creator: StevenCee
content:
<p>For some reason, every time I go to fill in my email address, only one option is shown via auto-fill. And it's not even the address that I use when signed in here!  I can't find anyplace to add it, or another, to my auto-fill options, I don't even see the one address it keeps wanting me to use, anywhere. None of the help articles say how to do this either. </p>


created: 2021-05-26T06:21:37-07:00
updated: 2021-05-26T06:21:37-07:00
title: Como quito la busqueda rapida?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: es
creator: franco3nya
content:
<p><em><strong>Porfavor ayudenme la busqueda rapida es un fastidio intento jugar a un juego en el que tengo obligatoriamente que tocar las letras y no me deja de fastidiar en media partida</strong></em> </p>


created: 2021-05-26T05:34:05-07:00
updated: 2021-05-26T05:34:05-07:00
title: I want engine selected in the Search Bar to be sticky
tags: linux;desktop;customize;firefox-880;firefox-8801;
product: firefox
topic: customize
locale: en-US
creator: dsilas404
content:
<p>Hi, </p><p>Thanks for all of your excellent work on the Firefox browser--it's truly first-in-class. I've searched for the answer to my question, but haven't found it addressed anywhere.  </p><p>At present, I can move focus to the Search Bar, which I've added to Firefox's interface, enter some text, and press the down arrow to select a search engine to search with. All well and good. However, the next time I ctrl+k, enter text, and press enter, the Search Bar reverts to my default search engine. I could, of course, have simply searched via the Address Bar (ctrl+l), which always searches using the default search engine. The behavior I want is to make the Search Bar sticky such that any queries entered therein are performed in the *last selected search engine*. In other words, I want to use the Search Bar as a quick way to access and search using the search engine I selected previously (during this session at least). Note that this behavior would conflict with the prompt, "This time, search with...". I don't find the Search Bar behavior useful as-is; it would be far more useful if the selected engine were sticky. </p><p>Is there any way I can achieve this behavior? </p>


created: 2021-05-26T05:31:12-07:00
updated: 2021-05-26T05:31:12-07:00
title: I'm not receiving my sended tabs
tags: desktop;sync;firefox-880;firefox-8801;
product: firefox
topic: sync
locale: es
creator: allneonlike
content:
<p>Hace algún tiempo mi app de Firefox Daylight (33.1 4629) no recibe las pestañas enviadas a través de la aplicación de escritorio de Firefox. Intenté eliminando mi iPhone desde la lista de dispositivos de mi cuenta de Firefox para re-enlazarlo, pero aún así no recibo las pestañas enviadas desde escritorio al celular. </p><p>Utilizo Iphone (iOS 12.4.7), Firefox Daylight 33.1 (4629), y en escritorio Firefox (88.0.1) en OSX Mojave (10.14.6) </p>


created: 2021-05-26T05:15:34-07:00
updated: 2021-05-26T13:55:28-07:00
title: Can't remove Instagram login from Firefox
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1414896;1414898;1414901;1414902;1414904;1414905;1414906;1414950;1414952;1414990;1414997;
creator: jampotstudios
content:
<p>I'm about to move to a new job and need to remove all the social media logins for my old company from my computer (from time to time, I've had to do work from my personal computer). </p><p>However, with Instagram, it won't let me remove the company's login. If I go to Manage Accounts, I can delete the logins for any other account I log into, but not the company's account. </p><p>I need to remove this login before I move to my new job. Can anyone help please? </p><p>I've attached a screenshot (account names are blurred). So far I've deleted the login in Logins and Passwords, I've deleted all site data several times over, deleted my browser cache, deleted every instance of Instagram in my browser history, but no luck. </p>


created: 2021-05-26T04:34:14-07:00
updated: 2021-05-26T04:34:14-07:00
title: Search on page for MacOS
tags: mac-os;desktop;customize;firefox-880;firefox-8801;
product: firefox
topic: customize
locale: en-US
creator: piotr.r.public
content:
<p>Good day Firefox under macOS behaves differently than Firefox under Windows or Linux. When I want search a word or a phrase on a page I click on word, or select the phrase, and press shortcut Ctrl-f. Selected word or phrase is already copied into search field. That works on Windows and Linux. On MacOS I have to click on word, press Cmd-c, Cmd-f, and Cmd-v. Why? Interesting is if I was looking for a word in Safari, the same word will be already under Firefox search field. </p><p>How I can change this behavior? Is it to possible to do it? </p><p>Best regards, Piotr </p>


created: 2021-05-26T04:30:14-07:00
updated: 2021-05-26T04:30:14-07:00
title: HTTPS (fingerprint sha256)
tags: desktop;privacy-and-security_1;windows-81;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: 8440031
content:
<p>Hello everybody! I have Win 8.1 and Firefox 88.0.1 (64 bit). Tell me why when viewing the properties in the SSL certificate for the site <a href="http://wireshark.org" rel="nofollow">wireshark.org</a> SHA256 fingerprint for 41:FA:FA:2E:FE:C4:B2:B1:DA:F7:98:B5:3F:F4:99:A8:FA:2C:34:1C:CD:C2:00:4A:BC:AA:8D:55:95:80:B4:44 but when checking through <a href="http://ssllabs.com" rel="nofollow">ssllabs.com</a> other 0967d74b94a671fae83807f85bffc745bcf6e0dcd9afd75c64e91969e27e7999 Thank </p>


created: 2021-05-26T04:05:23-07:00
updated: 2021-05-26T15:34:16-07:00
title: How to save automaticaly the URL as shortcut file for download?
tags: desktop;customize;needsinfo;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1414993;1415002;1415013;1415021;
creator: master233742
content:
<p>Hello there, </p><p>It's probably a simple one line of code solution, but I don't find the answer or how to do it. </p><p>I started yesterday writing add-on code for Firefox using javascript. I'll try to explain what I want to accomplish here. </p><p>There is a feature with the browser where we can drag and drop the website URL to the desktop to create a shortcut file that will open the website at the URL address. This works fine, but it can be tiring manual work. </p><p>I'm trying to accomplish the same result, but with code so that when I download a file with the add-on its URL shortcut is also automatically saved. </p><p>I searched enough to see at least one other add-on that seem to be able to save a URL as file, but there's a few problem. One is that the file does not contain the thumbnail like the original URL created from the browser itself. Another is that the file size takes 10 to 100 times more storage space. Lastly, when I open it Windows display a warning message that needs to be answered to continue. That extra step gives a bad experience. I admit that I haven't looked at the code yet, but I suspect that it won't do the result that I want even if I understand how it works which I'll take a chance to do. </p><p>Overall, I would say that I found nothing like the default drag and drop option. </p><p>I'm afraid that if I ask if is there such feature the answer will be negative. </p><p>Any help is welcome. Thanks. </p>


created: 2021-05-26T03:46:06-07:00
updated: 2021-05-26T04:02:43-07:00
tags: desktop;customize;
product: firefox
topic: customize
locale: fi
creator: Ras1
title:
How to set printer margins in Mozilla Firefox if different login usernames but they all want same page setup margins in Firefox?

content:
<p>Each user have different logon script, because they use different printers. Page setup margins in Internet Explorer are ok. But how to make Firefox page setup margins as i need? Now mozilla shows top, bottom, right, left each 12.7 mm. What should i do if i have a lot of printers in enterprise environment? </p>


created: 2021-05-26T03:22:19-07:00
updated: 2021-05-26T03:22:19-07:00
title: Spam folder missing in Hotmail
tags: windows-7;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: es
creator: mariables
content:
<p>I can't access to my Spam folder in Hotmail. It is missin. It only happens to me in Firefox, not in Chrome or Egde. How can I recover the access? </p>


created: 2021-05-26T01:47:23-07:00
updated: 2021-05-26T07:32:48-07:00
title: Firefox nelze nastavit jako výchozí.
tags: desktop;download-and-install_1;windows-81;firefox-880;
product: firefox
topic: download-and-install
locale: cs
answers: 1414895;1414919;
creator: hajekzd11
content:
<p>Po přeinstalaci Firefoxu nelze ho nastavit jako výchozí. Objeví se hláška: Nejsou nainstalovány žádné aplikace, které by umožňovaly otevření tohoto typu odkazu (http). Předtím nikdy problémy. </p>


created: 2021-05-26T00:19:04-07:00
updated: 2021-05-26T00:19:04-07:00
title: Show PDF settings by default
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: moz_spt
content:
<p>I often view web pages which link to PDFs. Is there a way to ALWAYS show shortcuts for PDFs? Such as the ones shown in the snapshot. Specifically I use "No Spreads", "Odd Spreads", "Even Spreads". These show 1 or 2 pages. </p>


created: 2021-05-25T23:52:58-07:00
updated: 2021-05-25T23:52:58-07:00
title: Facebook scrolling bugged
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: coatsj56234
content:
<p>Firefox has been absolutely buggy with Facebook &amp; Reddit scrollingIf I do clean installs, the issue goes away for a little while but always comes back. I've tried betas and that does seem to help but I can't keep doing fresh installs &amp; cookie clearing stuff every dang night.I already posted many question and get answers , <a href="https://freerobux.ph/" rel="nofollow">it works for me</a><a href="https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings</a> </p>


created: 2021-05-25T22:06:17-07:00
updated: 2021-05-26T07:18:25-07:00
title: Firefox: About memory consumption
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1414873;1414900;1414911;1414915;
creator: ghc03361
content:
<p>Hi, all technology gurus. </p><p>I'm using Firefox ver.88.0.1 and recently noticed that Firefox uses much memory for almost all webpages (e.g. Youtube, reddit, Gmail, Wiki...) </p><p>Very often the memory consumption reaches 4.5GB and sometimes Firefox starts to work awkwardly (responds to mouse very slowly, e.g. responds after 1min. ) Garbage Collection reduces a bit to 4.485GB and Firefox still works awkwardly. Only Restarting Firefox resolves this issue (memory consumption reduces to 1.884GB, that is 2.7GB reduction!). (See attached pictures) </p><p>Should I think this is proper and intended behavior of Firefox? I cannot help thinking that some kind of needless memory allocations are happening during Firefox keep running. Anyone has suggestion or thought about this ? </p><p>Sincerely </p>


created: 2021-05-25T21:33:52-07:00
updated: 2021-05-26T01:04:33-07:00
title: i need to download version of Windowa that allows Windows Media Player. I am totally lost.
tags: desktop;download-and-install_1;windows-81;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1414881;
creator: clference54
content:
<p>I'm a senior citizen that lacks computer literacy in downloading and installing the latest version of Windows that includes  media player on my server.' </p>


created: 2021-05-25T19:56:43-07:00
updated: 2021-05-25T20:42:34-07:00
title: Change loading icon.
tags: desktop;tabs;windows-10;firefox-880;firefox-8801;
product: firefox
topic: tabs
locale: en-US
answers: 1414864;
creator: rajnishkumar89457
content:
<p>initially when tab is loading , 3 dots moving left to right which is very cool but from some days an hourglass is showing which is very irritating ,how can i change it </p>


created: 2021-05-25T19:17:17-07:00
updated: 2021-05-25T19:17:17-07:00
title: cannot get the Veritication Code
tags: mac-os;desktop;sync;firefox-880;firefox-8801;
product: firefox
topic: sync
locale: en-US
creator: colourfulstone
content:
<p>I want 2 PC share the same Firefox Account. But when the new browser account is logged in, Outlook email has not received the Verification Code. </p>


created: 2021-05-25T19:06:59-07:00
updated: 2021-05-26T12:58:54-07:00
title: Firefox not taking input from userChrome.css
tags: desktop;customize;firefox-880;firefox-8801;
product: firefox
topic: customize
locale: en-US
answers: 1414862;1414889;1414890;1414986;
creator: csparrow101
content:
<p>My tab bar is way, way too small on Linux. I followed <a href="https://wiki.archlinux.org/title/HiDPI#Firefox" rel="nofollow">Arch's own documentation</a>  on how to fix this by increasing `layout.css.devPixelsPerPx` (mine is at 1.4), and then adjusting font size by editing userChrome.css to select the desired size. Problem is that Firefox won't actually change anything based on what I put in that file. I have set `toolkit.legacyUserProfileCustomizations.stylesheets` to True, and I have attached a photo of my userChrome.css (yes, I'm using nano because Vim is too advanced for my smooth brain). I changed it to a ton of different values and I can confirm that the font size is not actually changing. </p>


created: 2021-05-25T17:29:29-07:00
updated: 2021-05-26T13:01:18-07:00
title: Default search engine is locked.
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1414844;1414850;1414867;1414869;1414989;
creator: sevenspires
content:
<p>Latest version installed a few days ago.  Google was set as my default search engine.  I can not remove google, and in the Search section of preferences I find only google.  I can not add search engines or set a new default browser.  A fix will be much appreciated. </p>


created: 2021-05-25T17:19:32-07:00
updated: 2021-05-25T20:10:45-07:00
title: Password not recognized
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1414858;
creator: joeydrisk
content:
<p>This is my first time here.  Never had any issues that I couldn't resolve until now.  Here's my dilemma.  I have 3 machines, 2 Levono / 1 Dell and they all run Firefox. I recently changed my primary password because I received warnings that my email was found on the dark web (Dark web? I'm behind the times. I digress.)  One of my Lenovo machines will not accept the new password. I have changed it several times but still it will not recognize the new primary password. It won't sync with the other machines. Here's the kicker, it tells me I'm logged in!!! Can't do anything on the account.  My other 2 machines are fine.  Changed the password with no issues.  That brings me to another question.  Shouldn't the password sync across all 3 machines? Everything else syncs. I literally had 3 different passwords at one time (because I kept forgetting them.  I write them down now). Hope somebody can shed the light for me.  So frustrated.  May have to go to Chrome if this keeps up. </p>


created: 2021-05-25T17:14:57-07:00
updated: 2021-05-25T17:14:57-07:00
title: Loss of tags by FireFox update (probably 4 - 5 years ago)
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: chiefjoe
content:
<p>During a periodic update to Firefox all my tags were removed.  I had been misusing the field to store contact name, email addresses, phone numbers, and snail mail of my contacts with staff of the site which I worked with. </p>


created: 2021-05-25T17:02:14-07:00
updated: 2021-05-25T17:02:14-07:00
title: Unable to get Firefox to stick as my preferred browser on my new 24-inch iMac
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: Fi424
content:
<p>I always use Firefox as my preferred browser on my Macs but am unable to get it to stick on my new 24-inch iMac that I just received a couple of days ago.  Does anyone know if there is a bug when using this brand new iMac?  I keep going in and setting it in preferences and checking "Restore previous session" and it works for a while and then goes back to Safari and I lose all my tabs.  I was doing some banking so exited out of Firefox several times and sometimes my previous session was restored but then, after a few times, it went back to Safari.  Then I went back into Firefox and my previous session was gone again.  Thanks for any help that you can offer. </p>


created: 2021-05-27T15:56:13-07:00
updated: 2021-05-27T15:56:13-07:00
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: stephenduckworth
title:
When I compose a message I can write the first line, but when moving to second line the type function doesn't work. I was told that there is a need to uncheck the command to use paragraph format instead of body text by default.  How do I do this ?

content:
<p>I was told that there is a need to uncheck the command to use paragraph format instead of body text by default.  How do I do this ? </p>


created: 2021-05-27T14:57:42-07:00
updated: 2021-05-27T14:57:42-07:00
title: firefox extensions
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: gdcarlson1975
content:
<p>I use CCleaner on a regular basis and have been for over a decade and a half now. With CCleaner, I have the ability to disable unwanted browser extensions. Typically, this works just fine but lately, I've been running into an issue where CCleaner shows several Firefox extensions that do not show up in the browser's options menu: Bing, Amazon, Google, Wikipedia and DuckDuckGo. I disable these in CCleaner like I usually do yet they re-appear in CCleaner as extensions when I open a new browser window after disabling them. Are these really some sort of hidden extensions in Firefox? And if so, how the heck do I get rid of them permanently? I don't want any of these extensions. Thanks in advance. </p>


created: 2021-05-27T14:40:59-07:00
updated: 2021-05-27T14:40:59-07:00
title: Firefox - when Windows 7 support will be dropped?
tags: linux;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: peterek355
content:
<p>Dear Mozilla Community, </p><p>I would like to know when Firefox will be dropping Windows 7 support? I readed on some websites that Google Chrome will be dropped support for Windows 7 in 15 January 2022 year so I would like to know if there are any plans by Mozilla Developers to drop support for Windows 7?  </p><p>I don't have computers with Windows 7 but my friends asked me about this because they know that I am active community member of Mozilla but I can't answer because I don't know so this is why I asked you today about this. </p><p>Yours faithfully, Piotr </p>


created: 2021-05-27T13:55:14-07:00
updated: 2021-05-27T13:55:14-07:00
title: What is the setting to DISABLE thumbnails in Google search results, or ANY search engines?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: i.kuya.ran
content:
<p>Hello,  </p><p>What is the setting to DISABLE thumbnails in Google search results, or ANY search engines? I have the opposite problem of most users here LOL.  </p><p>I do NOT want to see thumbnails on any search results from any search engines. The closest solution I've found on these forums from back in 2013 no longer works (see below):  </p><p><br> </p><p>" cor-el cor-el </p><pre>  Top 10 Contributor -  Moderator </pre> <p>10/4/13, 11:02 PM </p><p>Do you mean the thumbnails that you see on the about:newtab page? </p><p>You can create these Boolean prefs on the about:config page to prevent Firefox from generating thumbnails for the about:newtab page. </p><pre>  name: browser.pagethumbnails.capturing_disabled with value: true   name: pageThumbs.enabled with value: false  </pre> <p>You can right-click on the about:config page to open the right-click context menu and choose New &gt; Boolean to create both prefs as a new Boolean type pref. </p><pre>  <a href="http://kb.mozillazine.org/about:config" rel="nofollow">http://kb.mozillazine.org/about:config</a>  </pre> <p>You need to delete the thumbnails folder in the Firefox profile folder to remove already stored web page thumbnails." </p><p><br> </p><p>Thanks in advance for the assist! :-) </p><p>Frankie G. </p>


created: 2021-05-27T13:54:57-07:00
updated: 2021-05-27T14:04:42-07:00
title: What is the setting to DISABLE thumbnails in Google search results, or ANY search engines?
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: i.kuya.ran
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1337374" rel="nofollow">/questions/1337374</a>]</i><br> Hello,  </p><p>What is the setting to DISABLE thumbnails in Google search results, or ANY search engines? I have the opposite problem of most users here LOL.  </p><p>I do NOT want to see thumbnails on any search results from any search engines. The closest solution I've found on these forums from back in 2013 no longer works (see below):  </p><p><br> </p><p>" cor-el cor-el </p><pre>  Top 10 Contributor -  Moderator </pre> <p>10/4/13, 11:02 PM </p><p>Do you mean the thumbnails that you see on the about:newtab page? </p><p>You can create these Boolean prefs on the about:config page to prevent Firefox from generating thumbnails for the about:newtab page. </p><pre>  name: browser.pagethumbnails.capturing_disabled with value: true   name: pageThumbs.enabled with value: false  </pre> <p>You can right-click on the about:config page to open the right-click context menu and choose New &gt; Boolean to create both prefs as a new Boolean type pref. </p><pre>  <a href="http://kb.mozillazine.org/about:config" rel="nofollow">http://kb.mozillazine.org/about:config</a>  </pre> <p>You need to delete the thumbnails folder in the Firefox profile folder to remove already stored web page thumbnails." </p><p><br> </p><p>Thanks in advance for the assist! :-) </p><p>Frankie G. </p>


created: 2021-05-27T13:54:11-07:00
updated: 2021-05-27T14:05:07-07:00
title: What is the setting to DISABLE thumbnails in Google search results, or ANY search engines?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: i.kuya.ran
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1337374" rel="nofollow">/questions/1337374</a>]</i><br> Hello,  </p><p>What is the setting to DISABLE thumbnails in Google search results, or ANY search engines. I have the opposite problem of most users here LOL.  </p><p>I do NOT want to see thumbnails on any search results from any search engines. The closest solution I've found on these forums from back in 2013 no longer works (see below):  </p><p><br> </p><p>" cor-el cor-el </p><pre>   Top 10 Contributor -  Moderator </pre> <p>10/4/13, 11:02 PM </p><p>Do you mean the thumbnails that you see on the about:newtab page? </p><p>You can create these Boolean prefs on the about:config page to prevent Firefox from generating thumbnails for the about:newtab page. </p><pre>   name: browser.pagethumbnails.capturing_disabled with value: true    name: pageThumbs.enabled with value: false  </pre> <p>You can right-click on the about:config page to open the right-click context menu and choose New &gt; Boolean to create both prefs as a new Boolean type pref. </p><pre>   <a href="http://kb.mozillazine.org/about:config" rel="nofollow">http://kb.mozillazine.org/about:config</a>  </pre> <p>You need to delete the thumbnails folder in the Firefox profile folder to remove already stored web page thumbnails." </p><p><br> </p> <hr> <p>Thanks in advance for the assist! :-) </p><p>Frankie G. </p>


created: 2021-05-27T13:38:06-07:00
updated: 2021-05-27T13:38:06-07:00
title: Youtube
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: cwuzing
content:
<p>Hello Community !  I can't play Youtube anymore doesn anyone know how to fix this problem? Thank you in Advance </p>


created: 2021-05-27T13:31:03-07:00
updated: 2021-05-27T13:33:20-07:00
title: Cannot select webcam in permission dialog
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: justin38
content:
<p>Perhaps similar to </p> <ul><li> <a href="https://support.mozilla.org/en-US/questions/1309405" rel="nofollow">https://support.mozilla.org/en-US/questions/1309405</a> </li><li> <a href="https://support.mozilla.org/en-US/questions/1295127" rel="nofollow">https://support.mozilla.org/en-US/questions/1295127</a> </li></ul> <p>Computer: Dell Inspiron OS: Ubuntu 20-04 FF: 88.0.1 </p><p>I have two cameras attached to my system: one is the integrated camera and another is an external webcam.  Firefox is able to recognize the webcam's mic but not it's camera.  Pulseaudio has the webcam mic as the preferred audio source and firefox is picking that up, but I know of no facility to choose from all attached cameras either within or without firefox.  How can I tell firefox to use the webcam camera? </p>


created: 2021-05-27T13:15:08-07:00
updated: 2021-05-27T14:50:07-07:00
title: It is not possible to save the bookmarks.
tags: mac-os;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1415212;
creator: drherli
content:
<p>I am using mozilla more then 10 years. </p><p>Today all my bookmarks disappeared. I have no chance to install them again. Neither with the star nor with the menue. I followed all recommendations of firefox to repair it. The bookmark bar is still there. But with no content. </p><p>Does anyone has an idea? </p>


created: 2021-05-27T13:12:48-07:00
updated: 2021-05-27T15:12:13-07:00
title: Reassigning a bookmark
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1415216;
creator: Odin3
content:
<p>My recollection is that when I used to want to reassign a bookmark to a different folder, I just brought up the bookmarked page and used the ctrl+D shortcut to add it to the new folder--and the old bookmark was gone. Now it seems that when I do that, the old bookmark remains, so that I now have the same page bookmarked in two places. Is this a change I was not aware of? Is there a different procedure to move (rather than duplicate) the bookmark? </p>


created: 2021-05-27T12:56:32-07:00
updated: 2021-05-27T12:56:32-07:00
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: joedoksjr
title:
Error loading Partial View script (file: ~/App_Plugins/Interact/Views/MacroPartials/UnitList.cshtml)

content:
<p>What does "Error loading Partial View script (file: ~/App_Plugins/Interact/Views/MacroPartials/UnitList.cshtml)" mean and how do I fix it? </p><p>I've been using a website for months and had no problems.  Today, I query the website and got this reply to my search: "Error loading Partial View script (file: ~/App_Plugins/Interact/Views/MacroPartials/UnitList.cshtml)". Thanks for your help. </p>


created: 2021-05-27T12:52:55-07:00
updated: 2021-05-27T12:52:55-07:00
title: Create new profile or refresh?
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
creator: CiaoBella1
content:
<p>This happens far too often, in the course of 9 months or more frequently.  What is going on Firefox? v88.0.1 Windows 10 </p><p>Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT.  The box comes up that says DON'T ask me about this again.  </p><p>I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or <strong>losing </strong>the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up. </p><p>I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem. </p><p>Is there a new addon that will back up Firefox these days? </p><p>Suggestions?   Seriously, FF seems to be a whole lot more trouble these days than she is worth. </p><p>Thank you. </p>


created: 2021-05-27T12:27:11-07:00
updated: 2021-05-27T12:27:11-07:00
title: Century Link E-mail won't open in Firefox.
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: maryeliz46
content:
<p>After the Firefox update, I canNOT access my E-mail.  My friend found the answer in Options, but cannot remember what it was.  It worked fine for a while, and then it wouldn't open again. </p><p>I get to my Home Page for Century Link, click on the E-mail button, and my E-mail won't come up again.  I have to use Google Chrome. </p><p>Does anyone know what option choice(s) I need to click on to get the E-mail to come up when it won't again from the Home Page of Century Link? </p>


created: 2021-05-27T12:24:57-07:00
updated: 2021-05-27T13:13:14-07:00
title: WordPress site occasionally fails to render
tags: linux;desktop;websites;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
answers: 1415194;
creator: robert270
content:
<p>I have a WordPress site that has recently been moved to a new server and had some updates done to it (new version of WordPress, new version of plugins, etc.) However, we've noticed that there are times where the page will hang on the loading screen. Typically, a refresh will fix this and allow the page to load. </p><p>The reason we believe this to be a Firefox issue is that: </p> <ol><li> The issue hasn't been observed on Chrome. </li><li> When running the Developer Tools, there is no noticeable difference between times when the page hangs on the loading screen and times when the pages display normally (as seen in the attached screenshots), which seems to rule out server failing to deliver content. </li></ol>


created: 2021-05-27T12:19:31-07:00
updated: 2021-05-27T12:19:31-07:00
title: Firefox Crushing RAM
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: masonc73
content:
<p>My goodness, why is Firefox absolutely crushing my RAM?? I only have about 25 tabs about between two windows and a handful of extensions. 10+GB RAM being used for that is madness. My machine I'm using the recommended performance settings and I have enhanced tracking on. My machine is fairly powerful and yet my fans were running at full speed and it got VERY hot during a basic 1 on 1 Google Meet call today as well </p>


created: 2021-05-27T11:55:18-07:00
updated: 2021-05-27T11:55:18-07:00
title: Do "sleeping tabs" mean that those tabs aren't using CPU and memory?
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: Ericbalapa
content:
<p>I installed Firefox on a new computer about a month ago.  During installation, it said that the "default" was "sleeping tabs." </p><p>I ASSUMED this meant that tabs not currently being used (but still open) would not be using resources. </p><p>I am not finding that to be the case. </p><p>I have about 8 or 9 browsers open, each with 1-10 open tabs in them.  I have this arrangement for the various shows I watch on Amazon Prime (helps make it easier to keep track of what season/episode I am on). </p><p>Even though I am only WATCHING one tab at a time, most, is not all, must be using resources ... as the CPU (current generation i5) and memory (8gb) are often in 70-100% range of use, mostly due to Firefox. </p><p>This results in SERIOUS buffering issues.  Sometimes an Amazon video will take 2-3 minutes to start (with a spinning circle in the middle of the screen ... sometimes generating the error code "7017" which means the video is taking too long to load). </p><p>Any suggestions/fixes?? </p>


created: 2021-05-27T11:26:36-07:00
updated: 2021-05-27T11:26:36-07:00
title: Missing Bookmarks
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: daggerdx
content:
<p>I copy and paste my Firefox Profile to a folder on a separate drive as a form of backing up my profile and of course, my bookmarks.  Earlier to day, instead of coping and pasting my Firefox profile, accidentally cut and pasted my profile; when I realized what I had done, I just copied my profile from the backup folder back to the Mozilla Firefox profile folder.  After doing so, I launched Firefox and found some bookmarks missing but strangely others were still present.  I did not alter my profile in any way and do not understand why coping and pasting my profile back did not restore "all" my bookmarks; I also cannot delete any of my bookmarks. </p><p>I have tried restoring my bookmarks from a previous date under the Library but I have been as of yet unsuccessful as well as trying to back up my bookmarks in the Library to a .json and/or a .html file but when I look in the folder I set to backup to, there is nothing.  Would anyone have any idea what I am doing?  Any and all assistance will be greatly appreciated. </p>


created: 2021-05-27T11:09:43-07:00
updated: 2021-05-27T11:09:43-07:00
title: Windows 10 won't let me install Firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: corcoran1
content:
<p>I did a Windows 10 reset which wiped my Firefox browser.  Now I can download the Firefox installation app, but when I try to install it I get the error message below.  Can anyone help? </p>


created: 2021-05-27T10:24:55-07:00
updated: 2021-05-27T10:44:00-07:00
title: Pogo Connection
tags: windows-7;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1415145;1415153;
creator: annbmiles
content:
<p>AFTER ABOUT TWENTY YEARS BEING A POGO MEMBER, I AM SUDDENLY GETTING A PROMPT THAT I DO NOT MEET THE REQUIRED AGE TO PLAY....SO AM UNABLE TO GET ACCESS.  I MISS BEING ABLE TO PLAY SCRABBLE.  ANY SOLUTION? </p>


created: 2021-05-27T10:21:35-07:00
updated: 2021-05-27T10:40:42-07:00
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1415146;1415147;1415151;
creator: boggett2001
title:
Ever since the latest Firefox upgrade, the taskbar at the bottom of my screen has disappeared — but only in Firefox.  How can I get the taskbar back?

content:
<p>Ever since the latest Firefox upgrade, the taskbar at the bottom of my screen has disappeared — but only in Firefox.  How can I get the taskbar back?  I have Windows 10.  I really need to see the taskbar many, many times a day while in Firefox.  Please help! </p>


created: 2021-05-27T10:04:50-07:00
updated: 2021-05-27T10:04:50-07:00
title: descarga fallida en firefox
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: es
creator: kirbylink96
content:
<p>en una descarga de 4gb le aparece un circulo amarillo y el error descarga fallida, la descarga la guardo en un pendrive porque no tengo espcio en disco c eso implica que en dico c no hay espacio ni para arhivos temporales, ni para descargas pesadas por esto uso el pendrive, tampoco puedo usar aplicaciones que usen espacio en el disco c ( que usen mas de 100 mb de espacio en dico c) </p>


created: 2021-05-27T09:15:16-07:00
updated: 2021-05-27T11:03:54-07:00
title: All Ubuntu Firefox packages cannot load webpages or config
tags: desktop;fix-problems;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1415137;1415160;
creator: pezhore
content:
<p>OS: Ubuntu 20.04 Affected Browser Versions: Latest Official Canonical packages, Mozilla Beta/Nightly apt releases, Manually downloaded tar.bz2 packages. (64bit versions 88/89) Installed Extensions: None, Clean profile </p><p>Firefox has stopped responding to pretty much anything - opening a new tab on a clean install doesn't show the suggested links/pocket articles - only a blank page (right clicking on the page doesn't open any context menu). Attempting to navigate to any `about:` pages also results in a white page. Fresh profiles exhibit the same behavior. Occasionally, executing `firefox about:config` will open the config page - but attempting to navigate to another site or about page fails. However, attempting to execute `firefox <a href="http://www.google.com" rel="nofollow">www.google.com</a>` does not load the requested webpage. </p><p>The console also offers some warnings: </p><p>pezhore@pezsudio  ~  firefox [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/<a href="http://file_descriptor_set_posix.cc:19" rel="nofollow">file_descriptor_set_posix.cc:19</a> [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/<a href="http://file_descriptor_set_posix.cc:19" rel="nofollow">file_descriptor_set_posix.cc:19</a> ... (this repeats like 50 times) [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/<a href="http://file_descriptor_set_posix.cc:19" rel="nofollow">file_descriptor_set_posix.cc:19</a> [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/<a href="http://file_descriptor_set_posix.cc:19" rel="nofollow">file_descriptor_set_posix.cc:19</a>    [Parent 43572, Main Thread] ###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2605                                                                                                                   [Parent 43572, Main Thread] ###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2605                                                                                                                   ExceptionHandler::GenerateDump cloned child 48691                                                                                                                                                                   ExceptionHandler::SendContinueSignalToChild sent continue signal to child                                                                                                                                           ExceptionHandler::WaitForContinueSignal waiting for continue signal... </p>


created: 2021-05-27T09:15:11-07:00
updated: 2021-05-27T13:28:44-07:00
title: Account data was deleted
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1415197;
creator: cernobylecmisa
content:
<p>Hello, I reinstalled Windows and I completely erased the data in my account , how can this be? </p>


created: 2021-05-27T09:09:50-07:00
updated: 2021-05-27T09:34:35-07:00
title: No text showing, only images from today on one news website.
tags: mac-os;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1415130;
creator: kryten
content:
<p>I haven't installed any new Add-ons for over a year but suddenly today the <a href="http://Telegraph.co.uk" rel="nofollow">Telegraph.co.uk</a> website is only displaying images. I disabled all Add-ons, re started FF but that hasn't fixed it. Safari is okay though. Mac 10.11.6 and FF 78.10.1esr Thanks for any tips, can't do without a proper newspaper. Kryters. </p>


created: 2021-05-27T09:03:48-07:00
updated: 2021-05-27T09:03:48-07:00
title: firefox account 2FA says i enter wrong code. i try to reset and still says the same
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: en-US
creator: otokoshiro
content:
<p>Hello, </p><p>My firefox account had 2FA on but I had problems entering the code to get in. I got in with recovery code. Next I tried to reset 2FA and when i enter the code from authy app it says wrong code. I don't know what going on and need help. Also Mozilla needs to fix this. </p>


created: 2021-05-27T08:42:30-07:00
updated: 2021-05-27T16:03:43-07:00
title: Passwords/Login shows a website is saved, but won't work on Mobile.
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1415134;1415218;1415222;
creator: stayfitla
content:
<p>Hey community, </p><p>So I have a login/password that saves and works appropriately on the laptop version of the firefox, but won't actually load the login or the password on the mobile App. I even tried doing it with the "desktop version" of the site through the mobile app and it still doesn't work. Any ideas what could be going on and how to fix it? </p><p>Thanks! </p>


created: 2021-05-27T08:20:43-07:00
updated: 2021-05-27T13:36:50-07:00
title: Bookmarks...yet again.
tags: mac-os;desktop;bookmarks;firefox-880;firefox-8801;
product: firefox
topic: bookmarks
locale: en-US
creator: amylastlast123
content:
<p>Bookmarks is broken. Again. When I got on my computer in the morning, there were double bookmarks. Since I didn't look in the folders of the bookmarks, I deleted one version and then found out that all the folders in my normal bookmarks folder were gone. I tried restarting, restoring, and importing bookmarks. Each time, it ends up with there either being no bookmarks or just one single folder with all of my bookmarks not in their folder, without logos. And when I try to export HTML files, I can't find them on my computer. This may be related to me recently turning on iCloud and turning it back off and then back on.  In one of the restore files, everything was in their proper folders (although still no logos - just the black Internet sign) but it didn't work and soon reverted back to the single folder. </p>

answers:
1415117;1415129;1415136;1415144;1415154;1415155;1415163;1415165;1415168;1415182;1415184;1415196;1415199;


created: 2021-05-27T07:47:32-07:00
updated: 2021-05-27T07:47:32-07:00
title: Containers and proxies
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: toddstempin1
content:
<p>I am looking to apply my proxies to my profile and use containers for each separate proxy.. I am hoping to have at least 5 proxies... Can this be done.. should I try something else? Thanks.. </p>


created: 2021-05-27T07:45:37-07:00
updated: 2021-05-27T08:51:19-07:00
title: Firefox Software upgrade
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1415119;
creator: danlind1
content:
<p>I have version 33.1 on my computer, I-pad and I-phone and I can’t get it to update any devices to the most current version as I just bought a hard wallet from my crypto and it uses Firefox but it is saying “your browser is not supported”? <em></em> </p>


created: 2021-05-27T07:01:02-07:00
updated: 2021-05-27T14:07:03-07:00
title: Browser hanging when opening new tabs (sometimes).
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1415159;1415205;
creator: daltonthomas92
content:
<p>If I open a new tab the whole application will freeze but video will still play in the background so the actual browser hasn't crashed, so to speak. Everything else on my terminal is fine, I can open everything no problem and continue with my business. Sometimes it will solve itself and sometimes I need to kill the application. It's nothing to do with resources. I've recently upgraded my laptop and I did not experience it on my old one. I have an i711 so the CPU is more than quick enough to handle the processes and 16GB of RAM, so memory is not the problem either. As far as I can see, it is do with Firefox. The add ons I have are all approved by Mozilla so I would assume they're not the problem either.  </p><p>This hiccup only occurs when I open a new tab and it is not consistent and difficult to predict when it will happen. It's like the laptop doesn't have the available resources to open up the new tab- but it does, more than enough.  </p><p>I had a look through the help articles and couldn't find one that applies to my situation. I will try to capture it the next time it happens and post the screenshot.  </p><p>Thanks in advance for any help. </p>


created: 2021-05-27T06:09:22-07:00
updated: 2021-05-27T10:06:24-07:00
title: После обновления Firefox невозможно использовать старый профиль
tags: desktop;beta;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1415098;1415107;1415109;1415111;1415112;1415113;1415115;1415118;1415120;1415123;1415140;
creator: trizna1
content:
<p>Я использую портативную версию Firefox. До последнего обновления всё работало хорошо. Но на этот раз я не могу использовать свой старый профиль на новом Firefox. Это делает Firefox для меня совершенно бесполезным. Я всё ещё надеюсь, что этот баг будет исправлен, и будет найден способ использовать старый профиль на новом Firefox. </p>


created: 2021-05-27T05:52:08-07:00
updated: 2021-05-27T11:08:58-07:00
title: Bing has invaded my Firefox on my desktop!!!
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1415161;1415164;
creator: Shane.Hanson
content:
<p>Starting a few days ago I noticed every time I open Firefox, it shows Google in the search bar, but whenever I search for something, it brings up Bing search instead. I have gone in an turned off Bing for search options and Google is the preferred search engine, but still does not work. I know I should be able to go in to Add-ons and delete anything with "bing" in the name along with other things, but whatever this is will not allow the Add-ons page open up. It is just a blank page. I have gone to the programs uninstall on the computer also and nothing I can see that shouldn't be there. I just want Google back and I am assuming that there was some auto update that happened and this tagged along because I haven't installed anything on here for a while. Any help would be appreciated. </p>


created: 2021-05-27T05:11:58-07:00
updated: 2021-05-27T09:22:06-07:00
title: "Some parts of this page are not secure" ... except everything is served over HTTPS
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1415074;1415076;1415126;
creator: user3842394
content:
<p>Firefox shows this message: "Some parts of this page are not secure.." </p><p>Even on some pages where everything is secure! </p><p>For example, this image: <a href="https://www.parrotdomains.com/parrot_mascot.jpg" rel="nofollow">https://www.parrotdomains.com/parrot_mascot.jpg</a> </p><p>Chrome does not show any error or warning. </p><p>Do other people get the same issue? </p>


created: 2021-05-27T04:50:21-07:00
updated: 2021-05-27T04:50:21-07:00
title: Multiple audio sources to multiple hardware outputs, possible?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: chrishase
content:
<p>I noticed Windows 10 now has a feature under "App volume and device pref" that enables multiple audio sources to be channeled into multiple outputs(speakers, headphones etc) simultaneously. However, it only drills down to application level, and no further. So I'm wondering is it technically possible for each Firefox tab to be individually assigned to an audio output of the user's preference, maybe in a dropdown when right clicking the tab? </p>


created: 2021-05-27T04:40:30-07:00
updated: 2021-05-27T09:56:27-07:00
title: eveytime i start my computer i lose all my windows and i have to login to firefox
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1415138;
creator: helio.lozano.carreras
content:
<p>eveytime i start my computer i lose all my windows and i have to login to firefox. </p><p>I work on mcabook, how can i get back firfox with all pages opened everytime i start my coputer and get the last session as it was? </p><p>Thank you! </p>


created: 2021-05-27T03:23:14-07:00
updated: 2021-05-27T03:23:14-07:00
title: Configuration Manager - Third Party Catalog - URL
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: csignore
content:
<p>Hi team,  </p><p>I am using the feature Third Party Catalog Update in Configuration Manager. I would like to know if it's possible to have a custom url link for managing firefox releases?  </p><p>Thanks!  </p><p>Kind regards </p>


created: 2021-05-27T02:29:01-07:00
updated: 2021-05-27T09:44:24-07:00
title: Cannot enter OTP on amazon login
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1415135;
creator: tsymon
content:
<p>I have set 2 factor authentication on Amazon, and although the OTP provided can be entered on other browsers, nothing happens on Firefox. When I enter the OTP and click Enter the OTP just vanishes off screen </p>


created: 2021-05-27T02:21:27-07:00
updated: 2021-05-27T11:36:04-07:00
title: None of the webpages open
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1415162;1415170;
creator: Rmdasilva03
content:
<p>My firefox is up to date. I have not added any new add-ons, and the ones I had before, I had no issues with. Recently when I open my firefox, none of the webpages open. I thought it was my connection but after trying a different browser, everything opens fine. I ran it in troubleshoot mode and the webpages open fine, but not when I go back to normal mode. I cleared out my cookie and cache, but that didn't resolve the issue.  </p><p>Any ideas what is causing this? </p>


created: 2021-05-27T02:05:41-07:00
updated: 2021-05-27T02:05:41-07:00
title: Master-Passwort
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: wkaiser
content:
<p>Sorry, ich spreche nicht englisch.  Ich will Firefox mit einem Master-Passwort sichern.  Wenn ich Firefox anklicke, öffnet es sich automatisch, ohne Passwort.  Wo gebe ich das Master-Passwort ein? (Ich habe ein Firefox-Konto) </p>


created: 2021-05-27T01:49:55-07:00
updated: 2021-05-27T01:55:45-07:00
title: Firefox
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1415063;
creator: abf7
content:
<p>When I search in google, why does a yahoo screen come up? I DO NOT want to search in Yahoo!  Please help me if this is a preference.  abf </p>


created: 2021-05-27T01:47:46-07:00
updated: 2021-05-27T11:16:38-07:00
title: My typing cursor is everywhere!
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1415075;1415166;
creator: borco.g355
content:
<p>For no reasons after install latest update on my Firefox Nightly version 90.0a1 i can type everywhere in any site even there isn't any typing space (idk how to say it), here's some images where my cursor shows a typing line :) </p><p>if someone can help me :) </p><p>...and sorry im from bulgaria </p>


created: 2021-05-27T01:05:21-07:00
updated: 2021-05-27T01:05:21-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
creator: eyad.accounts
title:
Are the automaticly installed plugins by Firefox (Widevin CDM by Google and OPENH264 Video Codec by Cisco)

content:
<p>I know the plugins aren't free (patent issues and stuff), but are they open source and were checked by the mozilla team? </p><p>Thanks </p>


created: 2021-05-27T00:17:56-07:00
updated: 2021-05-27T00:17:56-07:00
title: No puedo mover las pestañas del navegador
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: es
creator: multiwiron
content:
<p>No puedo mover las pestañas del navegador. Antes podía arrastrarlas y de un día para otro no me deja. He probado en modo seguro y tampoco me deja, y no tengo instalada ninguna extensión. </p>


created: 2021-05-26T21:20:45-07:00
updated: 2021-05-27T01:54:08-07:00
title: Unable to save pages on AO3 website
tags: windows-7;desktop;websites;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
answers: 1415058;1415062;
creator: cybladesilver
content:
<p>I am attempting to save this page: <a href="https://archiveofourown.org/works/27903157" rel="nofollow">https://archiveofourown.org/works/27903157</a> </p><p>With the Firefox 'save page' function, and every time I do it says the download failed. Can someone tell me what the heck is going on? </p>


created: 2021-05-26T20:50:43-07:00
updated: 2021-05-27T01:58:41-07:00
content: <p>Through e-mail </p>
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1415065;
creator: jainsuhas2001
title:
Whenever I try to open some websites like YouTube or Google it shows "the connection has timed out" error .It works fine with some of the webpages.


created: 2021-05-26T19:41:21-07:00
updated: 2021-05-27T00:13:12-07:00
title: When opening a window a bunch of old tabs keep opening (not the last used tabs)
tags: mac-os;desktop;tabs;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: Cathrine
content:
<p>Hi, </p><p>Every time I open I window 20 old tabs opens. These are not even the last open tabs. Any one else have this problem? </p>


created: 2021-05-26T19:22:17-07:00
updated: 2021-05-26T20:03:25-07:00
title: "synced tabs" missing from my library
tags: desktop;other;firefox-880;firefox-8801;
product: firefox
topic: other
locale: en-US
answers: 1415046;
creator: joesapp
content:
<p>Recently I went to open up a tab I had open on my iPhone on my macbook, but couldn't find the "synced tab" menu item under my library. I expected it to look like the example from <a href="https://support.mozilla.org/en-US/kb/view-synced-tabs-other-devices" rel="nofollow">https://support.mozilla.org/en-US/kb/view-synced-tabs-other-devices</a>, but instead I see what is shown in the attached image. I have already tried steps 1-6 of the "Troubleshoot and diagnose Firefox problems" help page (<a href="https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems</a>) </p><p>Thanks in advance for any help! </p>


created: 2021-05-26T17:29:06-07:00
updated: 2021-05-26T18:34:41-07:00
title: Firefox not functioning properly
tags: desktop;other;windows-10;firefox-880;firefox-8801;
product: firefox
topic: other
locale: en-US
answers: 1415038;
creator: martintc
content:
<p>My Firefox browser seems to be sabatoged.  I can't use my bank accounts completely, access my main credit card, etc. unless I switch to Google as the browser.  Then all works well.  How could that be? </p>


created: 2021-05-26T17:09:41-07:00
updated: 2021-05-26T18:33:52-07:00
title: Spell Check
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1415037;
creator: Diddy_Pickle_Wicks
content:
<p>British English Spell Check as you type is no longer reliable, sometimes it works but most times it doesn't.  Can't seem to get to the bottom of the problem, all settings are correct but still doesn't work properly. </p>


created: 2021-05-28T16:37:22-07:00
updated: 2021-05-28T16:37:22-07:00
title: When did "Bookmark this page" change to "Bookmark current tab" From the Menu Bar?
tags: windows-7;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: marrer
content:
<p>When running Firefox on Windows ... </p><p>At one time, when clicking "Bookmarks" on the Menu Bar, the second choice on the dropdown used to say "Bookmark this page." Now I see it says "Bookmark current tab."  </p><p>Looking at some older YouTube instructional videos show that the "page" wording did indeed used to be used. </p><p>Does anyone know roughly with what release that change of wording occurred? </p><p>(BTW, hovering over the star at the end of the address field does still show the "Bookmark this page" wording.) </p>


created: 2021-05-28T16:13:40-07:00
updated: 2021-05-28T16:13:40-07:00
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: rwciimail
title:
Current Homepage is Firefox (Default). I would like to keep that plus add two additional URL tabs on startup.

content:
<p>I know I can create two tabs on startup by using the URL's separated with a "|" using Home custom but I want to keep the standard Firefox (Default) page as tab 1 and add the additional URL's. How do I do that? </p>


created: 2021-05-28T15:53:40-07:00
updated: 2021-05-28T15:53:40-07:00
title: New toolbar about bookmarks directly under address bar - how to get rid of it ?
tags: desktop;bookmarks;windows-10;firefox-880;firefox-8801;
product: firefox
topic: bookmarks
locale: en-US
creator: hansueli.hof
content:
<p>Hi Since a few days ago, a new toolbar is shown in my Firefox, directly under the address line (see att. photo). How can I get rid of this new toolbar? </p>


created: 2021-05-28T15:38:35-07:00
updated: 2021-05-28T15:38:35-07:00
title: firefox versions
tags: mac-os;desktop;download-and-install_1;firefox-690;
product: firefox
topic: download-and-install
locale: en-US
creator: veh_4_sale
content:
<p>too many websites (as well as mozilla/firefox) were asking me to download a newer version of firefox on my macbook pro running safari. I downloaded the most recent Firefox version and keep getting an 'update now' message from mozilla/firefox and now I've got like 5 new installs of firefox (today) that apparently aren't the newest? </p>


created: 2021-05-28T14:59:33-07:00
updated: 2021-05-28T15:23:21-07:00
title: I need to enlarge size of icons in my taskbars because of vision problems. How do I do that?
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
answers: 1415399;1415400;
creator: gsandra614
content:
<p>I need step-by-step instructions for enlarging icons on all taskbars (top and bottom) so I can see them clearly.  I have tried everything I can think of -- but there is no option for icon size -- or for contrast between text and background. </p>


created: 2021-05-28T14:53:59-07:00
updated: 2021-05-28T16:15:37-07:00
title: video açılmaması sorunu
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1415404;
creator: blueyakii
content:
<p>merhaba sitedeki videoları şimdiye kadar izliyordum. fakat bir aydır ekteki resimde görünen hatayı alıp videoları açmamakta. ne yapmam gerekli acaba </p>


created: 2021-05-28T14:04:09-07:00
updated: 2021-05-28T16:16:42-07:00
title: I can not sign into spectrum.net
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1415405;
creator: dick-adams
content:
<p>with Chrome I can sign into <a href="http://Spectrum.net" rel="nofollow">Spectrum.net</a> but with Firefox I can not ... I get an error code like IDID-1060 after several screen refreshes and flashes ... any ideas or suggestion ??   I'd rather use Firefox ... </p>


created: 2021-05-28T13:29:46-07:00
updated: 2021-05-28T16:37:19-07:00
title: Syncing Firefox Tabs
tags: mac-os;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1415388;1415406;1415410;
creator: solwilliams
content:
<p>How do I Sync tabs from one Firefox to another one on a separate computer. Everything syscs except tabs. All Firefox versions are 88.01 (64-Bix). Running on a Linux Kubuntu system, latest version as of 2021. </p>


