# 2021-yearly-ff-questions-en-us

created: 2021-03-10T03:12:22-08:00
updated: 2021-03-10T03:12:22-08:00
title: browser tabs
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
creator: dcacarr2
content:
<p>Recently, the tabs started to appear at the bottom of the screen instead of my preferred top, seemingly out of the blue. How may I restore them to the normal position, please? On line articles don't seem to help, it must be simple? </p>


created: 2021-03-10T03:02:50-08:00
updated: 2021-03-11T05:11:03-08:00
title: DeveloperCommunity.visualstudio.com site not displayed properly
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397934;1397965;1397993;
creator: wanderer510
content:
<p>This link: </p><p><a href="https://developercommunity2.visualstudio.com/t/Optimizer-wrongly-removing-active-code/924863" rel="nofollow">https://developercommunity2.visualstudio.com/t/Optimizer-wrongly-removing-active-code/924863</a> </p><p>and all others i have tried in this site is not displayed properly. I'm guessing some kind of incompatibility between FF and the site. </p><p>Any info on why that's happening and if there's a solution? </p><p>Using FF 86.0 64-bit under Windows 10 x64. </p>


created: 2021-03-10T02:18:11-08:00
updated: 2021-03-10T04:55:19-08:00
title: Bookmark Folders Can't Be Deleted
tags: linux;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
answers: 1397644;
creator: atcwallace
content:
<p>Hi. I'm trying to organise my bookmarks, and whilst I am able to add, move and remove bookmarks themselves, I can't do anything about folders, even duplicates. Deleting in Firefox's GUI does nothing, and if I try to use a bookmark managing extension, it doesn't work either. What's going on? </p><p>I've been digging around in my system for a corresponding .txt file or whatever to manually edit, but it seems it's all on Mozilla's servers, or the file is in some obscure format I can't easily edit. Is this something to do with Firefox Sync? </p>


created: 2021-03-10T01:50:59-08:00
updated: 2021-03-10T01:50:59-08:00
title: Päivityksen 7.3.-21 jälkeen häiriöpixelöintiä Firefox selaiimessa kuin "lumipyryä".
tags: desktop;other;
product: firefox
topic: other
locale: fi
creator: kaleton
content:
<p>Päivityksen 7.3.-21 jälkeen häiriöpixelöintiä Firefox selaiimessa kuin "lumipyryä". Mistä johtuu? mikä neuvoksi? Last updated 2 päivää sitten Ei vastauksia Yhdellä henkilöllä on sama ongelma Yksi uusi tällä viikolla Päivityksen 7.3.-21 jälkeen häiriöpixelöintiä Firefox selaiimessa kuin "lumipyryä". Mistä johtuu? mikä neuvoksi? </p>


created: 2021-03-10T01:05:36-08:00
updated: 2021-03-10T01:05:36-08:00
title: Some contents are missing when a PDF file is opened in Firefox
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: 997258010
content:
<p>I opened a PDF invoice and find the seal is missing and double checked it in Chrome and found everything OK. I did some search and found it a every common issue <a href="https://support.mozilla.org/bm/questions/977657" rel="nofollow">https://support.mozilla.org/bm/questions/977657</a> many years ago, I don't understand what avoids Firefox from fixing this bug </p><p>Firefox version: Firefox 86.0 (64 bit) OS version: macOS 10.15.7 Catalina </p>


created: 2021-03-10T00:47:42-08:00
updated: 2021-03-10T00:47:42-08:00
title: firefox e meet
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: mzlupobianco
content:
<p>Buon giorno, sono un insegnante e ultimamente non firefox non regge la video chiamata con meet? perché invece meet funziona con altri browser? sistema operativo W10; ho anche provato a disattivare tutti i componenti aggiuntivi: inutile. grazie </p>


created: 2021-03-10T00:09:55-08:00
updated: 2021-03-10T00:09:55-08:00
title: Mouse disappearring while typing
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: linuszipperer
content:
<p>While typing anything in Mozilla my mouse often disappears. I just want to know if thers a setting to turn it of. </p>


created: 2021-03-09T23:40:55-08:00
updated: 2021-03-09T23:40:55-08:00
title: How to disable hiding download history ?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: beherit47
content:
<p>How to disable hiding download history. I always want to see the entire download history, not just from the section. I don't want to keep pressing that "display all" button. It is always supposed to show them all. Just like it was in older versions. </p>


created: 2021-03-09T23:34:57-08:00
updated: 2021-03-09T23:34:57-08:00
title: Unable to Sign Digital Signature
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: bhaiya.130
content:
<p>Your browser neither supports Websockets nor ActiveX plugins error message come whenever I try to login digital signature through website <a href="https://www.cersai.org.in/CERSAI/home.prg" rel="nofollow">https://www.cersai.org.in/CERSAI/home.prg</a>. Kindly advise me to solve the problem. </p>


created: 2021-03-09T23:13:18-08:00
updated: 2021-03-10T17:54:20-08:00
title: very large token strings appearing in random bookmark records in exported HTML file
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: adam-evanovich
content:
<p>per the subject, some of my bookmark HREF records in the file are very short, like this: <em> </em> </p><dt>&lt;A HREF="<a href="https://www.enterprise.com/" rel="nofollow">https://www.enterprise.com/</a>" ADD_DATE="1605967404" LAST_MODIFIED="1605967416" ICON_URI="<a href="https://www.enterprise.com/etc.clientlibs/uscc-static/clientlibs/web-resources/resources/icon-192x192.png" rel="nofollow">https://www.enterprise.com/etc.clientlibs/uscc-static/clientlibs/web-resources/resources/icon-192x192.png</a>"&gt;enterprise&lt;/A&gt;<em> </em> <p></p><p>but then some of them contain thousands of bytes of token data, hash data, or some other kind that seems to be some sort of output from the page that is bookmarked.  here's the truncated version of just such a record i see: </p><p><em>&lt;DT&gt;&lt;A HREF="<a href="https://www.uscellular.com/support/contact" rel="nofollow">https://www.uscellular.com/support/contact</a>" ADD_DATE="1605967404" LAST_MODIFIED="1605967416" ICON_URI="<a href="https://www.uscellular.com/etc.clientlibs/uscc-static/clientlibs/web-resources/resources/icon-192x192.png" rel="nofollow">https://www.uscellular.com/etc.clientlibs/uscc-static/clientlibs/web-resources/resources/icon-192x192.png</a>" ICON="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAMAAAADAC........&gt;US Cellular&lt;/A&gt;</em> </p><p>but the continuation of that data will go on for 100+ lines.  why is this?  i have attached an image that shos most of the endless data I see.  thanks. </p></dt> <p></p>

answers:
1397621;1397655;1397670;1397675;1397692;1397693;1397702;1397723;1397771;1397933;1397935;1397936;1397938;


created: 2021-03-09T23:09:30-08:00
updated: 2021-03-09T23:09:30-08:00
title: Firefox consuming too much ram when running for a long time
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: byatin2005
content:
<p>For the last couple of days, Firefox on my laptop too has started consuming too much RAM. Firefox is running continuously on my laptop from 9am to about 1am the following day. Last night around 1 am, I noticed that my Firefox froze and no window was responding. Seconds later, my laptop froze I was getting bare minimal response. After opening the process monitor, I found that a web-content process of Firefox was consuming 5GBs of my 8GB ram! I killed the process and restarted Firefox and things became normal. </p><p>Some time later, I again noticed that a web-content process of Firefox was consuming 1GB of RAM and the consumption was rising very fast. In about half a minute, that increased to 2.3GB! </p><p>What could be the bug and how can I fix it? </p>


created: 2021-03-09T22:33:01-08:00
updated: 2021-03-12T08:45:25-08:00
title: Browser not supported
tags: windows-7;desktop;beta;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1398166;1398170;1398250;
creator: Andrei831
content:
<p>A lot of youtube videos are not working , i get this message when playing them " Your browser can't play this video. Learn more"  I had tried safe mode, disabled all extensions, had the latest firefox, switched to beta firefox and still nothing. what could be the problem? I don't want to change my browser. thanks </p>


created: 2021-03-09T21:57:36-08:00
updated: 2021-03-09T21:57:36-08:00
title: Security Error
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: tjstuart
content:
<p>I had to restart my cable modem and when it rebooted and can't log on to fire Fox or any other browser. Fire Fox said it can't connect secure to any website. Also it's saying that it can't connect to the server. </p>


created: 2021-03-09T20:58:25-08:00
updated: 2021-03-09T20:58:25-08:00
title: Video Playback No Longer Working On Some Sites
tags: mac-os;desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: thadkreisher
content:
<p>Hi: </p><p>I recently installed the latest update and thereafter videos would no longer play on a site that I use frequently. The video player now gives a message that says:  </p><p>Firefox Can’t Open This Page To protect your security, <a href="http://vidstream.pro" rel="nofollow">vidstream.pro</a> will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. </p><p>If I try to open in a new window I get a 503 Bad Gateway. Up until I installed that update, this site worked perfectly. Any idea on how to fix this? </p><p>Thanks -=T=- </p>


created: 2021-03-09T20:50:28-08:00
updated: 2021-03-10T06:35:53-08:00
title: Firefox won't open
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1397619;1397653;
creator: dhudson46
content:
<p>Firefox would not open when I booted my computer this morning. I got an error message that said: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. I have tried everything I can think of but, nothing is working. I have opened the profile as instructed and tried to delete the parent.lock file but, it would not delete because it tells me it is in use in firefox. I have opened the task manager and there is nothing running. I also uninstalled firefox and downloaded it again but, that did not help either. I don't know what to do now. Does anyone have any other suggestions? </p>


created: 2021-03-09T20:41:52-08:00
updated: 2021-03-10T08:55:12-08:00
title: content not showing
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397623;1397668;
creator: joshiishere
content:
<p>Dear support, </p><p>I am not able to see content on Firefox browser but the same page content is showing on google chrome. </p><p><br> image attached for your reference. </p>


created: 2021-03-09T19:21:43-08:00
updated: 2021-03-09T19:21:43-08:00
title: PJE - abrir PDF em nova aba background
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: pt-BR
creator: isaacbatistacarvalho
content:
<p>Bom dia, sou usuário do sistema processual PJE e tenho certa dificuldade em abrir os PDF's constantes das páginas em uma nova aba em segundo plano. Para evitar que o Firefox sempre perguntasse o que fazer com o PDF, instalei a extensão Content Type Fixer, que sanou parcialmente o problema (isso porque o arquivo gerado não é diretamente um PDF, mas um caminho, pelo que entendi, para um PDF). No entanto, eu gostaria de abrir tais arquios em nova aba em segundo plano, e não na mesma aba da própria navegação. Alguém tem ideia de como resolver? obrigado </p>


created: 2021-03-11T15:35:08-08:00
updated: 2021-03-12T14:42:05-08:00
title: A weird glitch...
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398179;1398255;1398342;
creator: familyshepp2
content:
<p><a href="https://www.youtube.com/watch?v=YgRoPSoxa5E" rel="nofollow">the link for it</a> (Click on the link if you want to help me for some reason it looks like I can edit the page, this problem is only on mozilla I even uninstalled and reinstalled a few times!) </p>


created: 2021-03-11T15:12:25-08:00
updated: 2021-03-11T22:22:53-08:00
title: How do i install Test Pilot and "snooze" tabs
tags: windows-7;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398161;1398173;
creator: bb185
content:
<p>I am running a win7 64 bit OS and I am trying to "snooze" tabs and save memory but cannot find any help on how to do it. Also I cannot find help on how to "install" Test Pilot Thanks Bill </p><p>ps As this is my first time here and I am not an expert where do i find the responses? </p>


created: 2021-03-11T14:50:10-08:00
updated: 2021-03-11T14:50:10-08:00
title: Blocks Acces to Windows taskbar unless Firefox is minimized.
tags: windows-7;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: don544
content:
<p>Firefox, that I used to like is about to go in my trash heap. You now default to unwanted updates without my permission, last I checked that was Pirate activity. Your browser commandeers the window so that the Windows task bar will not appear unless I take the step to first minimize Firefox . Half my sites no longer load properly. </p>


created: 2021-03-11T14:46:08-08:00
updated: 2021-03-13T07:19:20-08:00
title: Autocomplete or autofill
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398101;1398109;1398112;1398122;1398125;1398442;
creator: loriboxer
content:
<p>For my business, I use the CalendarWiz app (desktop) and have no problem with autocomplete as I start to enter a client's name and phone number when making next appointments. I wanted to switch over to use only Firefox, but cannot get the autocomplete to work, and for that reason alone I cannot consider making it my exclusive browser. </p><p>I've tried the trouble shooting as best I could, but cannot get it to work. Any suggestions would be helpful. Thank you. </p><p>Lori </p>


created: 2021-03-11T13:28:19-08:00
updated: 2021-03-11T16:53:47-08:00
title: Getting stuck in an infinite " cloudflare is checking your browser " loop
tags: linux;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398129;
creator: mr_robot
content:
<p>The issue began with firefox 86.0.1 (64-bit) , I can access the same 'cloudflare' protected sites in other browsers. I have tried safemode and disabling ad-block extensions but no success. </p>


created: 2021-03-11T13:22:58-08:00
updated: 2021-03-11T15:46:18-08:00
title: non-default search engine
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398117;
creator: mjnyc
content:
<p>It seems that my default search engine has been hijacked from Google to Yahoo (Windows 10). Yet Firefox shows my default engine to be Google. How can I restore the status quo? </p>


created: 2021-03-11T13:04:33-08:00
updated: 2021-03-11T13:27:20-08:00
title: saving log in info
tags: mac-os;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398083;
creator: soundhearts
content:
<p>If my mac shuts down I have to re-install firefox and re-enter log in info for my usual accounts.  How can I keep that info saved? </p>


created: 2021-03-11T13:03:24-08:00
updated: 2021-03-11T13:21:33-08:00
title: Update firefox
tags: linux;desktop;download-and-install_1;firefox-520;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398080;1398081;
creator: vahep
content:
<p>When I go to menu, ask Help (?) and select "About Firefox" I do not get the download screen but a window about licensing info, make donation etc. </p>


created: 2021-03-11T13:01:37-08:00
updated: 2021-03-11T13:01:37-08:00
title: Limit on cc addresses
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: Will1946
content:
<p>In Mozilla, how many addresses can I include in the 'CC' before Mozilla refuses to send the message? </p>


created: 2021-03-11T12:58:35-08:00
updated: 2021-03-11T13:07:06-08:00
title: Images from twitter not loading
tags: windows-7;desktop;fix-problems;firefox-650;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398078;
creator: don544
content:
<p>Do not know what I did to cause it . However still shots in twitter do not load the images. Videos load, links are there however the static images are either blank white or a solid color. Inspect element reports this, Content Security Policy: Ignoring “'unsafe-inline'” within script-src or style-src: nonce-source or hash-source specified Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). home:1:1 Loading failed for the &lt;script&gt; with source “https://app.link/_r?sdk=web2.56.2&amp;_t=887041208048903336&amp;branch_key=key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K&amp;callback=branch_callback__0”. home:1:1 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://api2.branch.io/v1/has-app/key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K?browser_fingerprint_id=887041208048903336" rel="nofollow">https://api2.branch.io/v1/has-app/key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K?browser_fingerprint_id=887041208048903336</a>. (Reason: CORS request did not succeed).[Learn More] Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://api2.branch.io/v1/profile" rel="nofollow">https://api2.branch.io/v1/profile</a>. (Reason: CORS request did not succeed).[Learn More] Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://api2.branch.io/v1/pageview" rel="nofollow">https://api2.branch.io/v1/pageview</a>. (Reason: CORS request did not succeed).[Learn More] XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Content Security Policy: The page’s settings blocked the loading of a resource at data:application/javascript;base64,KCgpI… (“script-src”). &lt;script&gt; source URI is not allowed in this document: “<a href="https://www.google-analytics.com/analytics.js”" rel="nofollow">https://www.google-analytics.com/analytics.js”</a>. home:1:1 XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Loading failed for the &lt;script&gt; with source “https://app.link/_r?sdk=web2.56.2&amp;_t=887041208048903336&amp;branch_key=key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K&amp;callback=branch_callback__1”. home:1:1 Autoplay is only allowed when approved by the user, the site is activated by the user, or media is muted. home XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Autoplay is only allowed when approved by the user, the site is activated by the user, or media is muted. home XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Autoplay is only allowed when approved by the user, the site is activated by the user, or media is muted. home XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Autoplay is only allowed when approved by the user, the site is activated by the user, or media is muted. home Loading failed for the &lt;script&gt; with source “https://app.link/_r?sdk=web2.56.2&amp;_t=887041208048903336&amp;branch_key=key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K&amp;callback=branch_callback__2”. home:1:1 Autoplay is only allowed when approved by the user, the site is activated by the user, or media is muted. home XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Autoplay is only allowed when approved by the user, the site is activated by the user, or media is muted. home XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://api2.branch.io/v1/has-app/key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K?browser_fingerprint_id=887041208048903336&amp;instrumentation=%7B%22init-began-at%22%3A%222347%22%2C%22%2Fv1%2Fhas-app-brtt%22%3A%2210%22%2C%22%2Fv1%2Fprofile-brtt%22%3A%2211%22%2C%22%2Fv1%2Fpageview-brtt%22%3A%225007%22%2C%22%2F_r-brtt%22%3A%225001%22%7D" rel="nofollow">https://api2.branch.io/v1/has-app/key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K?browser_fingerprint_id=887041208048903336&amp;instrumentation=%7B%22init-began-at%22%3A%222347%22%2C%22%2Fv1%2Fhas-app-brtt%22%3A%2210%22%2C%22%2Fv1%2Fprofile-brtt%22%3A%2211%22%2C%22%2Fv1%2Fpageview-brtt%22%3A%225007%22%2C%22%2F_r-brtt%22%3A%225001%22%7D</a>. (Reason: CORS request did not succeed).[Learn More] Loading failed for the &lt;script&gt; with source “https://app.link/_r?sdk=web2.56.2&amp;_t=887041208048903336&amp;branch_key=key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K&amp;callback=branch_callback__3”. home:1:1 XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Autoplay is only allowed when approved by the user, the site is activated by the user, or media is muted. home XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Loading failed for the &lt;script&gt; with source “https://app.link/_r?sdk=web2.56.2&amp;_t=887041208048903336&amp;branch_key=key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K&amp;callback=branch_callback__4”. home:1:1 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). home:1:1 This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see <a href="https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects" rel="nofollow">https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects</a> for further details and to join the discussion on related tools and features! home Loading failed for the &lt;script&gt; with source “https://app.link/_r?sdk=web2.56.2&amp;_t=887041208048903336&amp;branch_key=key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K&amp;callback=branch_callback__5”. home:1:1 XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://api2.branch.io/v1/has-app/key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K?browser_fingerprint_id=887041208048903336&amp;instrumentation=%7B%22%2Fv1%2Fhas-app-brtt%22%3A%225008%22%2C%22%2F_r-brtt%22%3A%225000%22%7D" rel="nofollow">https://api2.branch.io/v1/has-app/key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K?browser_fingerprint_id=887041208048903336&amp;instrumentation=%7B%22%2Fv1%2Fhas-app-brtt%22%3A%225008%22%2C%22%2F_r-brtt%22%3A%225000%22%7D</a>. (Reason: CORS request did not succeed).[Learn More] Loading failed for the &lt;script&gt; with source “https://app.link/_r?sdk=web2.56.2&amp;_t=887041208048903336&amp;branch_key=key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K&amp;callback=branch_callback__6”. home:1:1 XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Loading failed for the &lt;script&gt; with source “https://app.link/_r?sdk=web2.56.2&amp;_t=887041208048903336&amp;branch_key=key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K&amp;callback=branch_callback__7”. home:1:1 XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 XML Parsing Error: no root element found Location: <a href="https://api.twitter.com/1.1/jot/client_event.json" rel="nofollow">https://api.twitter.com/1.1/jot/client_event.json</a> Line Number 1, Column 1: client_event.json:1:1 Loading failed for the &lt;script&gt; with source “https://app.link/_r?sdk=web2.56.2&amp;_t=887041208048903336&amp;branch_key=key_live_knJAF6W45vSHVJiP0wn8figpqFePX59K&amp;callback=branch_callback__8”. Works if I change browser, twitter will not even launch if I just change to a test profile. Any suggestions </p>


created: 2021-03-11T12:57:46-08:00
updated: 2021-03-11T12:57:46-08:00
title: Firefox Running Slow
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: raytan262
content:
<p>I just downloaded Firefox to take a proctored test, but Firefox is taking forever to boot up and then take me to the website. This is a new updated version of Firefox and I normally don’t use it, but I need to now. But it is running too slow for me to literally do anything. </p>


created: 2021-03-11T12:02:56-08:00
updated: 2021-03-11T12:20:00-08:00
title: Restore Previous Session not working - or, not properly at least
tags: windows-7;desktop;fix-problems;firefox-720;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398071;1398072;
creator: magelord
content:
<p>OK, I was using a very old version of firefox previously and restore previous session worked perfectly. If my computer crashed, when I rebooted it, the "trouble finding pages" message came up, click to restore session, and everything came back.  </p><p>Then.... I upgraded to version 72.0.2 (64 bit) </p><p>Session restore no longer works, or at least not the way it should be working. </p><p>If I had say 20 windows open when the computer crashed, when I finish a reboot and start Firefox, I get the "trouble finding pages" message, and I click to restore session as before.  </p><p>Anywhere from 2 to maybe 5 windows will restore. The rest are gone.  </p><p>I suspect it has to do with the fact that there were now multiple "instances" of firefox running in the task manager, and what's happening is that it's restoring the windows in ONE of those previous instances, but not all of them.  </p><p>It gives me the impression that the session restore function isn't tracking all the windows open in all those separate instances, but rather it's only tracking one instance.  </p><p><br> Any assistance would be appreciated. </p>


created: 2021-03-11T11:17:41-08:00
updated: 2021-03-11T11:17:41-08:00
title: Atualização automática de página em loop e Shift abrindo Desenvolvimento Web
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
creator: furlanfilho
content:
<p>Há anos tenho dois problemas com o Firefox: 1- Quando entro em alguns site (inclusive no site Mozilla) o browser entra em loop na atualização automática da página. Algumas vezes, quando teclo "Esc" ele interrompe por alguns segundos e depois volta para o loop. E então não consigo acessar nada. (não tenho fotos, apenas vídeo disso). 2- O outro problema é quando preciso usar a tecla "Shift" para digitar algo em caixa alta. Ele sozinho abre uma janela na parte de baixo do browser semelhante às janelas de ferramentas de "Desenvolvimento Web". </p><p>Utilizo Firefox há mais de dez anos. E de alguns anos para cá começaram estes problemas. Já atualizei, já reinstalei, já formatei e reinstalei e o problema persiste. E esses problemas acontecem em 50% das vezes que utilizo o browser, me obrigando a utilizar outro browser naquele momento. Neste momento, por exemplo, está acontecendo isso. Então para eu conseguir enviar estas perguntas, estou enviando por outro navegador. </p><p>O que devo fazer para solucionar isso? (Pois realmente não gosto de usar Chrome nem Edge) </p>


created: 2021-03-11T10:23:01-08:00
updated: 2021-03-11T11:05:36-08:00
title: History not coming back after force quit
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398058;
creator: contact459
content:
<p>Hello, I just had to force quite and reboot my computer but the Restore History tab is greyed out and not allowing me to restore the many tabs that were open prior to shut down.  I need to get these tabs back as I have no other record of them...some were there for a few weeks so can't just look at that part of the site...I need the Restore History function to be working.  Can you tell me how to resolve this problem?  Also can you tell me why the Restore History tab did not work? Thank you, Liz </p>


created: 2021-03-11T10:12:58-08:00
updated: 2021-03-11T10:12:58-08:00
title: Youtube Comments
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: djordy_dj
content:
<p>Has anyone this problem? I recently went into YouTube and now I can't type in the comments section without the keyboard shortcuts messing around. If I press space, the video pauses/plays. If I press the letter "i" the video pops out. I just can't write comments because YouTube just goes crazy with almost any word I try to type! </p>


created: 2021-03-11T10:01:57-08:00
updated: 2021-03-13T05:37:30-08:00
title: ¿Cómo puedo reestablecer el icono de marcadores (estrella) en la barra de buscador?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: es
answers: 1398382;1398420;
creator: cphades737
content:
<p>Hola, </p><p>He borrado por error el icono de marcadores (la estrellita) en la barra del buscador, la que se pone azul cuando tienes la página guardada. Por más que he buscado en las opciones y para personalizar, no encuentro la manera de que vuelva a aparecer. Incluso he restaurado los valores originales y nada. </p><p>Guardar marcadores puedo hacerlo, pero al no tener la estrella indicando el azul o blanco, cuando tienes muchas ventanas abiertas es muy incómodo porque no ves cuales has guardado y cuales no. Si alguien puede echarme una mano se lo agradecería muchísimo. Un saludo. </p>


created: 2021-03-11T09:55:28-08:00
updated: 2021-03-12T21:48:41-08:00
title: Problem with Xfinity.com website
tags: linux;desktop;other;ubuntu;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398401;
creator: wrb2154
content:
<p>Lately I've noticed that I cannot log on to the <a href="http://Xfinity.com" rel="nofollow">Xfinity.com</a> website. The home page displays and the login screen allows entry of login ID, but then the screen blacks out and shows only 3 dots that move slightly to show something is happening. Eventually, the site times out and goes back to the login screen. </p><p>This happens on my laptop. It is running Firefox version 86 under Ubuntu Linux. I have tried this on another computer running Windows 10 and get the same result, unless I use Microsoft's browser. Firefox loads the Xfinity site correctly on my Android phone, version 86.1.1 </p><p>Any help would be greatly appreciated </p><p>Bill </p>


created: 2021-03-11T09:53:01-08:00
updated: 2021-03-11T10:14:13-08:00
title: Printing Problem: Reader View Renumbers List
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398045;
creator: K2nc2016
content:
<p>I'm finding the new Reader View often helpful in printing web pages. </p><p>However, I've found one problem: I printed a web page with a numbered list (1,2,3), with many of the numbered paragraphs having sub-paragraphs that were lettered (a,b,c). But Reader View converted the letters for all the sub-paragraphs into numbers. And, although the sub-paragraphs were at least indented on the screen, they all printed at the margin with the numbered items. </p><p>So I end up with something that's hard to follow because the printed text is numbered: 1  1 (for a) 2 (for b) 3 (for c) 2 1 (for a) ... and so on </p><p>Here's a link to the page that produced the hard-to-follow printed text. Look at it with Reader View, and then print it (it's only a few sheets), and the problem is obvious: <a href="https://support.killernetworking.com/knowledge-base/clean-install-killer-control-center/" rel="nofollow">https://support.killernetworking.com/knowledge-base/clean-install-killer-control-center/</a> </p>


created: 2021-03-11T09:49:23-08:00
updated: 2021-03-11T09:49:23-08:00
title: Pikselöintihäiriö Firefos selaimessa ohjelmapäivityksen jälkeen kuin "lumipyryä".
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: fi
creator: kaleton
content:
<p>Mozilla Firefox selaimeen pikselöintihäiriön kuin "lumipyryä", Linux Ubuntun 20.04 LTS ohjelmapäivitys 7.3.-21 jälkeen. Aktivoituu hiirestä, näppäimistä yms.  Olen nollannut Firefoxin, poistanut lisäosat, yrittänyt "korjaa vikatilanne" kaikilla ohjeilla, asentanut selaimen uudelleen, ei vaikutusta.  Selainkaappausko? Voiko vika olla Ubuntun päivityspalvelimella? Mikä neuvoksi? </p>


created: 2021-03-11T09:48:59-08:00
updated: 2021-03-11T09:48:59-08:00
title: A web page is slowing down your browser. What do you want to do?
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: jmarkcobb
content:
<p>I get this message even in safe mode and after completing all troubleshooting steps except refresh. This yellow message displays at top when I do a search at <a href="http://Walmart.com" rel="nofollow">Walmart.com</a> or do a speedtest on  comcast.  When I have Norton Password Manager enabled, the message changes to 'a script in Norton Password Manager is causing your browser to be slow'. A thorough troubleshooting by Norton says it is not their program. The message will go away when one selects 'stop it'. </p>


created: 2021-03-11T09:38:47-08:00
updated: 2021-03-11T10:23:01-08:00
title: Can't display spectrum.net web page
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398049;
creator: taherte
content:
<p>On my laptop computer, I am suddenly unable to display the <a href="http://spectrum.net" rel="nofollow">spectrum.net</a> web page which I use for viewing email. The address box display <a href="https://www.spectrum.net/" rel="nofollow">https://www.spectrum.net/</a> but all I get is a blank page with the circle going 'round and 'round. I updated Firefox to version 86.0.1 but am still having the same problem. Microsoft Edge is able to access the website. Firefox works on every other website I have tried. I have no problem accessing the website on my desktop computer. Any idea what could be causing this problem? I really prefer using Firefox. </p>


created: 2021-03-11T09:20:17-08:00
updated: 2021-03-11T12:15:34-08:00
title: "Save to PDF" creates PDF rendered as images
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398039;1398069;
creator: nanakinoir
content:
<p>Just tried out "Save to PDF" feature <strong>under the Print function</strong>. It seems Firefox 86.0 is using cairo 1.9.5 to generate the PDF. The result is a much larger file that loses the ability to select texts in the document. </p><p>Even if the original document is a PDF file (e.g. <a href="https://drive.google.com/file/d/1GEeIB5NkIpqtgLwTenhZvt4coWzz4bbV/view?usp=sharing" rel="nofollow">Lorem_Ipsum.pdf</a>), Chrome (and Edge) both use PDFium as the generator and create a 22.67KB PDF document. Firefox on the other hand, creates a 652.17KB PDF document with no text selection capability. </p><p>I don't know whether to pose this as question to see if anyone else experiences the same issue, or to report it as a bug/improvement request. </p>


created: 2021-03-11T09:16:44-08:00
updated: 2021-03-11T10:01:06-08:00
title: Closing a new tab closes firefox
tags: desktop;tabs;windows-10;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1398041;
creator: jwaite
content:
<p>I recently "refreshed" Firefox to solve a printer problem and that worked.  But, now I'm having a problem with tabs.  Prior to the "refresh" I kept 8-9 tabs always open and they ran across the top of the page with a "new tab" at the right end of the string.  I could open a new tab, keep it open, and close it.  Now, the new tab is at the upper left and when I search for a new site and open a tab that tab stays at the upper left.  When I close that new tab, Firefox closes and I have to start all over again.  My standard pages load but I must sign in to every page.   </p><p>What do I need to do to get the "new tab" to the right of my standard string of tabs and be able to close that new tab without Firefox closing down and forcing me start all over. </p><p>I'm running Win 10 on an HP laptop. </p><p>Thanks </p>


created: 2021-03-11T09:10:48-08:00
updated: 2021-03-11T09:10:48-08:00
title: Firefox não abre página inicial do banco!!!
tags: windows-7;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: pt-BR
creator: lf2bernabe
content:
<p>Boa tarde. </p><p>Peço ajuda para resolver um problemas de configuração, eu creio, para que a página do meu banco apresente o teclado em conexão segura!!! Não sei o que fazer para alterar esta situação,  </p><p>Obrigado, </p><p>LF Essa é a página inicial, abre normalmente.  <a href="https://www.bb.com.br/pbb/pagina-inicial#/" rel="nofollow">https://www.bb.com.br/pbb/pagina-inicial#/</a> </p><p>Clicando no botão: "Acesse suas conta": <a href="https://www2.bancobrasil.com.br/aapf/login.jsp" rel="nofollow">https://www2.bancobrasil.com.br/aapf/login.jsp</a> </p><p>A página carrega e dá um reset, carregando de novo, indefinidamente!!! </p><p>Obrigado pela atenção </p><p>LF </p>


created: 2021-03-11T09:02:04-08:00
updated: 2021-03-12T02:36:49-08:00
title: Local password manager
tags: windows-7;desktop;other;firefox-520;
product: firefox
topic: other
locale: en-US
creator: lsembx
content:
<p>Im use FF for testing websites on my local http-server (inside local network) and don't have access to internet. </p><p>How i must use LockWise for store my 100++ passwords for testting sites whithout internet acess? </p><p>I need tool same as old Password Manager with local psaaword's DB. Any idea? </p><p>Thx. </p>

answers:
1398063;1398098;1398100;1398108;1398110;1398114;1398124;1398126;1398128;1398130;1398131;1398133;1398139;1398194;


created: 2021-03-11T08:41:45-08:00
updated: 2021-03-11T10:05:03-08:00
title: Is breach-alerts@mozilla.com a scam?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398042;
creator: sousacat
content:
<p>Is breach-alerts@mozilla.coma phishing email address?  I thought Firefox was a .org address. </p>


created: 2021-03-11T08:20:18-08:00
updated: 2021-03-11T08:20:18-08:00
title: Some sites won't wotk with Firefox
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: PELC
content:
<p>We've encountered various sites that will not work with Firefox. If we switch to Chrome the usually will work. Two examples: 1) We use LogMeIn remote access to log into our network remotely. No can do with Firefox. When we click on the Remote link, we get a javascript (void) message and even starting the remote client outside of FF will not help. 2) We need to access the USPS Business Gateway. When we created our account all we got was a blank screen. USPS says to use another browser which also means we need to create another account as FF didn't save any of the log-in info even tho' it's configured to do so. There are other instances at work and at home and all devices are running the latest version of FF. Suggestion? And PUH-LEEZ do not suggest using Edge or IE. </p>


created: 2021-03-11T07:50:47-08:00
updated: 2021-03-12T10:46:08-08:00
title: Font Quality
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398282;1398283;
creator: aacanone
content:
<p>I just today noticed all text on webpages and system menu bars are deteriorated, not clearly formed. Even large font bold text is similarly affected. The font of this message hopefully displays what I am saying about the problem. I have opened the same pages of different websites and the same problem exists. I also opened the same webpages on both Chrome and MS Edge and this issue was not present. </p>


created: 2021-03-11T07:50:11-08:00
updated: 2021-03-11T07:50:11-08:00
title: Ajax Request Error : 0:error
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: globetrotter45
content:
<p>Why am I getting this on one particular website when trying to login: </p><p>"Ajax Request Error : 0:error" so irritating any help will be gratefully appreciated. Thank you... </p>


created: 2021-03-11T07:28:10-08:00
updated: 2021-03-11T09:17:57-08:00
title: Blocked sign in on Epic Games
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398034;
creator: rodrigo.rmcbr
content:
<p>Only seems to happen on Firefox, the sign in button on the Epic Games site stays at a "loading" state. </p><p>Tested on Microsoft Edge and it worked normally (I was able to sign in). </p><p>Already did a refresh to no avail and a full reinstall that also did not fixed the issue. </p><p>Already contacted Epic Games support and after going through their troubleshoot (clearing cache/cookies) the problem still persist. </p>


created: 2021-03-11T07:07:09-08:00
updated: 2021-03-11T12:37:27-08:00
title: what time do FF updates get pushed to the users?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398012;1398015;1398017;1398075;
creator: forgotten_sand
content:
<p>i'm curious as what time does Mozilla push the automatic update to all installed/supported FF browsers. for example i know that Microsoft releases the Windows Updates at 10am. does Mozilla have a similar time schedule or they push whenever they feel is the right time? </p>


created: 2021-03-11T07:03:56-08:00
updated: 2021-03-11T07:52:48-08:00
title: Thick borders around URL and Search boxes
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398011;1398016;1398018;1398021;
creator: mrf4321
content:
<p>Hi. I woke up this morning to find my firefox sporting thick borders around all the boxes: URL, search, etc. It makes my page look like it's an ad for a funeral home! How do I change back to the regular thin borders? TIA </p>


created: 2021-03-11T06:26:15-08:00
updated: 2021-03-11T09:22:39-08:00
title: Missing Important folder.
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398005;1398037;1398038;
creator: liamf215
content:
<p>So one of my main firefox folders is gone it had dozens of bookmarks of things i need everything else is still here but not that. i don't remeber doing anything to my browser. i literally had it three days ago and now its gone please help. </p>


created: 2021-03-11T06:25:05-08:00
updated: 2021-03-11T10:22:41-08:00
title: Télechargement
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398006;
creator: nemstarl
content:
<p>Bonjour </p><p>Je voudrais savoir comme bloque tout les télechargement sur des sites pour évite que le site télecharge sans ma permission pour évite les virus ou autre ? </p>


created: 2021-03-11T05:39:03-08:00
updated: 2021-03-11T05:39:03-08:00
title: Malwarebytes Browser Protection Extension
tags: desktop;download-and-install_1;windows-10;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
creator: anthonybuchanan50
content:
<p>I am having problems installing the Malwarebytes Browser Protection add-on. When trying to install from the add-on site I get a message "Download Failed, check your connection". I have managed to install this add-on previously but I accidentally deleted it by mistake, so I know that it is compatible Firefox version 86. Other add-ons that I use downloaded without problems. Two methods that I have tried to rectify the problem is refreshing Firefox and restarting Firefox with the add-ons disabled to see if there were any conflicts. This didn't help. </p><p>Does anyone have any suggestions </p>


created: 2021-03-11T05:29:55-08:00
updated: 2021-03-11T09:20:41-08:00
title: Clearing Recent History
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398007;1398036;
creator: sam8899ww
content:
<p>If someone like one of my grand kids clear the history they went on, is there a way that I can unclear the history so I can see what websites they were on? </p><p>Thanks </p>


created: 2021-03-11T05:15:44-08:00
updated: 2021-03-11T05:15:44-08:00
title: Keeper Password Mgr add-on is freezing
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: vemencks1347
content:
<p>Hi there, </p><p>For the past few days I haven't been able to log into the Keeper extension - after inputting email, 2FA, and master pwd, it hangs. Logging into Keeper is fine via other methods. Just an add-on problem. I've updated to current version of Firefox and removed/re-installed the Keeper add-on in both its iterations (just pwd mgr and then pwd mgr/digital vault). Any ideas on how to fix would be great. </p>


created: 2021-03-11T04:33:33-08:00
updated: 2021-03-11T05:14:41-08:00
title: Feature Suggestion
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397994;
creator: jonasck
content:
<p>Hello Community,  </p><p>Actually, I wanted to bring my suggestion as feedback. How ever currently is this function not available. The follow Function would be for Firefox Windows Users great: </p><p>Google Chromecast has the wonderfull funciton to open a Website as Windows Program in a Application Mode. This will place a shortcut to the website on your desktop and open the Page in a minimalist view. </p><p>For people who doesnt no this funciton, i have added an Example Screenshot.  </p><p>Maybe Mozilla can extend a similar function in the future. </p><p>Sorry for my bad english.  Thank you for reading my Post.  </p><p>Greetings </p><p>Jones </p>


created: 2021-03-11T04:31:29-08:00
updated: 2021-03-11T07:06:47-08:00
title: firefox
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1398010;
creator: mmmtaz
content:
<p>firefox is my default browser, but if i try to open a link via Mail on my Macbook Pro 13" 2012, it always opens in Safari or any another browser i have installed on my MacBook. Can anyone explain how i can get them to open in firefox? </p>


created: 2021-03-11T04:05:04-08:00
updated: 2021-03-11T04:05:04-08:00
title: Default search engine
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: scj7891
content:
<p>Despite changing the default search engine to Google in the options the Yahoo search engine continues to be the default. I have tried multiple times and have shut down and started too. Can anyone help? </p>


created: 2021-03-11T03:46:17-08:00
updated: 2021-03-11T07:38:41-08:00
title: URLs with port number - blocked by Firefox
tags: linux;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398019;
creator: Zacq
content:
<p>Hello !   Firefox systematically blocks access to my IP cameras, with "This address is restricted" and "This address uses a network port which is normally used for purposes other than Web browsing. Firefox has cancelled the request for your protection."    I have spent a long time looking in Firefox help, FAQs, Community discussions, and cannot find anything related to using network ports or port numbers (except in "proxy").   As I really need to access my cameras, how do I bypass this restriction ? Thank you very much in advance, Jacques </p>


created: 2021-03-11T03:44:57-08:00
updated: 2021-03-13T06:38:19-08:00
title: Pixelised fonts and logos
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398438;
creator: mario70
content:
<p>Hello, I use Firefox on mac for a long time ago, now with the latest version 86. Since some days I noticed (with version 84) that all fonts and logos are pixelized on all websites including in the menus and page titles (all that appears in Firefox window). I don't have this problem with any other web browser and it's the only app with this problem. Does anyone encountered a similar issue or could help to fix that? Thanks for any help. </p>


created: 2021-03-11T03:32:27-08:00
updated: 2021-03-11T03:32:27-08:00
title: automatically update firefox at startup
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: martago
content:
<p>"automatically update firefox at startup" </p><p>How can I start Firefox in a way to check IMMEDIATELY whether there is an update and allow it, without resorting to manually go to Menu -&gt; Help -&gt; About. </p><p>In Chrome and Edge, I can add an extra web page with the following urls - chrome://settings/help or edge://settings/help </p><p>I don't want to wait until Firefox automatically decides it is time to check and update the software.  I have many computers and I don't want to spend time waiting for it. </p><p>Thank you for any help. </p>


created: 2021-03-11T03:31:55-08:00
updated: 2021-03-11T03:31:55-08:00
title: Opening pdfs in Firefox in broken.
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: saikrishnagarlapati24
content:
<p>When I try to open pdfs in Firefox, it asks me whether to open it or save it. For the open it option it always shows Adobe Acrobat by default even when I changed it to Firefox many times and also changed the option to open pdfs in Firefox under options-&gt;General-&gt;Applications-&gt;Portable Document Format to Firefox. Yet it always shows adobe acrobat as default. And 'Do this automatically for files like this from now on' does not work. Even after checking the box for saving the file or opening the file in firefox, it always asks to what to do when I am trying to open a PDF in Firefox. These glitches with pdfs appear to have come lately in recent updates. Please fix this. It is annoying. </p>


created: 2021-03-11T03:30:54-08:00
updated: 2021-03-11T08:47:16-08:00
title: Не работает webrender
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397972;1397973;1397974;1397977;1398022;1398026;1398030;
creator: ildragone888888
content:
<p>дравствуйте, не работает webrender = </p><p>Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:86.0) Gecko/20100101 Firefox/86.0 OS 	Windows_NT 10.0 17763 = </p><p>Core(TM) i5-10300H CPU @ 2.50GHz = </p><p>about:support Features </p>


created: 2021-03-11T03:16:44-08:00
updated: 2021-03-11T04:56:20-08:00
title: Firefox (Windows) "save to.."-window always as full screen, can't be resized
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1397971;
creator: vivien.nun
content:
<p>Hey there, </p><p>whenever I save files (be it PDFs or images) from Firefox to my hard drive, the pop up window where I select the location where to save the file is displayed as full screen. While I can still use the window to save the file, it always covers the source in the background, from which I often want to copy information into the file's name. So I have to cancel the process, copy the information, then save the file. </p><p>In the past the "save to.."-window was resizeable, you could easily drag its right lower corner. But somehow that function isn't working anymore..? Even though the corner is marked as resizable by the typical triangle of grey dots, clicking and dragging it doesn't do anything. </p><p>Even when the Firefox browser window only takes up half the space of my monitor besides another programme's window, the "save to"-window covers the whole view height und and width. </p><p><strong>How can I get the window to be smaller? </strong> </p><p><strong>Thanks in advance! </strong> <em> </em> English isn't my first language, so please excuse any weird wording. </p><p>Firefox-Version 86.0 (64-Bit), Windows 10<em></em> </p>


created: 2021-03-11T03:03:04-08:00
updated: 2021-03-14T17:02:37-07:00
title: Website Access Denial
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398376;1398405;1398432;1398444;1398544;1398575;1398734;
creator: willlad-f
content:
<p>There are websites that can’t be fully accessed unless ad blocking is disabled. For those sites, I not only have Ad Blocker Plus turned off, but also have  exempted them from Firefox’s enhanced tracking protection. Yet, I can’t get in. This denial only happens with Mozilla Firefox. If I copy and paste the website’s URL from Firefox into Google Chrome and/or Microsoft Edge (where ad blocking is also turned off), I gain full access. </p><p>Firefox tells me it is up to date (March 11, 2021), version 86.0 (64-bit). Is there some Firefox setting--other than enhanced tracking--that needs to be tweaked so I don't have to switch between browsers? </p>


created: 2021-03-11T02:44:11-08:00
updated: 2021-03-11T02:44:11-08:00
title: creating a recovery key
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: spaceweaver9
content:
<p>I am logged in to Firefox and I have my password which is kept in a password manager. I also created a recovery key a while ago. But when I checked my account lately, I noticed that Firefox shows I have no recovery key. So I tried to recreate it and then I am asked for my password. I enter the password and Firefox does not recognize it!!! I am quite sure my password is correct but now it seems that strangely I am locked out from my account. If I try to change my password I am afraid my old password will not be recognized. This is a mess! Can anyone help to put things in order?  Right now I am logged in and all is fine but what if I have to logout and login again? I have no idea if my password will work... </p>


created: 2021-03-11T02:41:29-08:00
updated: 2021-03-11T06:01:06-08:00
title: nezabezpečené heslo na inzerci Stříbro
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: cs
answers: 1397999;
creator: vera.vachulkova
content:
<p>Dobrý den. Ráda bych na inzerci stříbrských stránek dala inzerát,ale ukazuje se mi,že nemám zabezpečené heslo.Děkuji za radu . Věra Vachulková </p>


created: 2021-03-11T02:15:23-08:00
updated: 2021-03-11T02:15:23-08:00
title: firefox-browser
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: hkasparek
content:
<p>firefox-browser hat mich bei der Erlangung eines Corona-Impftermins ausgebremst. der browser ist mein standard-browser. jedes mal wenn ich die terminanmeldung aufgerufen habe bleibt der browser bei der Stufe" Challenge Validation" hängen:"Ihre Anfrage wird verarbeitet. Wenn diese Seite nicht automatisch aktualisiert wird, senden Sie Ihre Anfrage erneut ab." Mit dem Edge-browser werde ich sofort verbunden. Wer kann mir helfen? Welche Einstellung im firefox-browser ist dafür verantwortlich? </p>


created: 2021-03-11T01:30:14-08:00
updated: 2021-03-11T01:30:14-08:00
title: Clicking on any search result link in FireFox doesn't work
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: dahirthebot
content:
<p>For example, If I type hi in google search engine in firefox, I can't click any link. I pressed 10 times but nothing happened. The only way to open it is to right click open link in a new tab, and google tells me that I am being redirect to a particular site. It's very annoying for me to open link in new tab everything. Can anyone help me out? Btw, I have tried cleaning cache and cookies but no luck. </p>


created: 2021-03-11T01:10:16-08:00
updated: 2021-03-11T01:10:16-08:00
title: Adobe Flash Player support for HPE EVA command View
tags: desktop;tips;hardquestion;flash-problem;
product: firefox
topic: tips
locale: en-US
creator: slim.benhmida.stice
content:
<p>Hi team, </p><p>My customer is using Command View to manage his HPE EVA Array. </p><p>Command View is using Flash Player , and there is no new version based on HTML5 only. </p><p>Is there a version of firefox that i can use to continue using Command View ? </p><p>Thanks a lot for your help. </p><p>Slim </p>


created: 2021-03-11T01:04:45-08:00
updated: 2021-03-11T01:04:45-08:00
title: Browser Jumps back a page.
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: bcnorwich
content:
<p>Hi my up to date Firefox 86.0 (32bit) frequently goes back one page. This has been happening the last three weeks. It happens on all types of sites. It's very annoying when watching a movie or listening to music as when I go forward again the movie or music is back at the start position. I've tried restarting with adds disabled and in safe mode to no avail. Help Please! </p>


created: 2021-03-11T00:43:09-08:00
updated: 2021-03-11T00:43:09-08:00
title: Bookmarks/Extensions failed to sync
tags: windows-7;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: articwolf516
content:
<p>I need a backup of my bookmarks, I signed out and now I have none. I have tried to backup using the recommended way, but it does not have the 50+ bookmarks. I synced before and after. Please help. </p>


created: 2021-03-10T23:54:20-08:00
updated: 2021-03-11T10:10:48-08:00
title: How can I change the DNS Server in FireFox
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1397963;1398044;
creator: iggy67
content:
<p>How can I change the DNS Server in FireFox to whatever DNS I want and not what Mozilla wants? </p><p>For example:  Google DNS 8.8.8.8, 8.8.4.4 or, Open DNS 208.67.222.222 · 208.67.220.220 </p><p>Enabling DNS over HTTPS dose not give me FULL control over this. I should be able to put a DNS IP address in there like in Internet Explore. </p>


created: 2021-03-10T23:41:22-08:00
updated: 2021-03-12T08:43:12-08:00
title: No option to remove Other Bookmarks on bookmaks toolbar?
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: gamer1978
content:
<p>Hi I have version 86.0 (64-bit) on Windows 10 2004.  My issues is that there is supposed to be a right click menu option to remove the new Other Bookmarks folder form the bookmarks toolbar but I do not have that option. </p><p>My username on reddit is tharmalzombie and I asked that and the community provided a few things to try sadly no solution provided worked. </p><p><a href="https://www.reddit.com/r/firefox/comments/m1srn2/how_do_i_remove_other_bookmarks_folder_from/" rel="nofollow">https://www.reddit.com/r/firefox/comments/m1srn2/how_do_i_remove_other_bookmarks_folder_from/</a> </p><p>Another thing I tried not mentioned in the reddit post was to restart firefox in safe mode with addons disabled this did not help either. </p><p>I am not the only one with this issue as another user commented with same problem so there must be others. </p><p>Thanks for the reply. </p>

answers:
1397983;1397988;1398105;1398107;1398115;1398119;1398121;1398167;1398168;1398172;1398175;1398176;1398181;1398221;1398241;1398247;


created: 2021-03-10T22:47:53-08:00
updated: 2021-03-10T22:47:53-08:00
title: BOTH SIDE PRINT FROM MOZILA BROWSER
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: juhil007
content:
<p>it a difficult to print both side because by default its print as flip on long edge which is works on landscape so its is not workable on portrait mode print. and i suggest you to put selective options for both side printing is (1) flip on long edge (2) flip on short edge Thanks </p>


created: 2021-03-10T22:17:28-08:00
updated: 2021-03-10T22:17:28-08:00
title: Suggestions for browser improvement
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: 1244730441
content:
<p>When the browser enters the full screen, move the mouse to the upper part of the interface. After the toolbar is displayed, move the mouse down to enter the full screen again. The lower part of the interface will flicker. I hope it can be improved. </p>


created: 2021-03-10T21:32:55-08:00
updated: 2021-03-10T21:32:55-08:00
title: Cross-Origin IFrame override option?
tags: mac-os;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
creator: matthew34
content:
<p>I just came across an cross-origin IFrame embed that the embedded site did not allow, and I like the error message that Firefox gave. However, it would be useful if I could "Show Frame Anyway" there, much like I can with things like insecure pages. </p>


created: 2021-03-10T20:06:19-08:00
updated: 2021-03-11T18:00:58-08:00
title: fonts not displaying correctly
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397966;1398134;1398138;
creator: vince03
content:
<p>Hi a lot of websites I visit are not displaying the font correctly when using firefox. I have set "Allow Web Sites To Choose Their Own" already in the preferences. See image below for example. It's happening a lot at the moment . I have updated to latest Firefox and Mac OS is latest. Pages are fine when viewed in Chrome. Help please! Cheers- Vince </p>


created: 2021-03-10T19:45:17-08:00
updated: 2021-03-12T20:32:06-08:00
tags: windows-7;desktop;customize;needsinfo;firefox-860;
product: firefox
topic: customize
locale: es
answers: 1398394;
creator: kevinlopezvar12
title:
no tengo  nada de sonido de un momento ya no dio en ninguna pagina despues de instalar un programa que puedo hacer

content:
<p>no tengo  nada de sonido de un momento ya no dio en ninguna pagina despues de instalar un programa que puedo hacer </p>


created: 2021-03-10T19:30:02-08:00
updated: 2021-03-10T19:33:34-08:00
title: Searching and location
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1397950;
creator: kpao
content:
<p>My daughter is a student in the UK, and ever since I searched on Amazon UK to purchase items for her, my searches bring up a mix of US and UK websites. This is driving me crazy, especially when I am looking for local or US specific information. I deleted the  cache and cookies, I checked to make sure Firefox had location permission on computer settings, yet it continues to do this. I don't see how Firefox is any different than any other browser, clearly they are collecting data that they refuse to let go of. How can I make this stop? </p>


created: 2021-03-10T18:43:29-08:00
updated: 2021-03-10T18:43:29-08:00
title: How to simultaneously run and easily distinguish different FireFox Profiles on Mac OS X?
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: MariahIcenhour
content:
<p>I am relatively new to FireFox, so I might be missing the obvious, but here's what I'm (unsuccessfully so far) trying to accomplish: To run different Firefox profiles (each on a separate IP address) simultaneously on my Mac and be easily able to tell the different profiles apart through a little icon, or whatever. I thought I hit pay dirt when I found the following article, but it's from 2008 and I cannot get it to work: <a href="https://spf13.com/post/managing-multiple-firefox-profiles-in-os-x/" rel="nofollow">https://spf13.com/post/managing-multiple-firefox-profiles-in-os-x/</a> </p><p>For one, it tells me that I already have an instance of FireFox and cannot have another, when I try to open more than one profile. Secondly, I cannot figure out which profile is which (for example Chrome Users have little icons, so you can easily tell which one you're looking at). I read through the Profile Manager article, but didn't find the answers I was looking for. Any help would be greatly appreciated! </p>


created: 2021-03-10T17:49:48-08:00
updated: 2021-03-11T20:15:36-08:00
title: Trying to open a local file but the adress keeps getting wrongly formatted
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1397947;1398157;
creator: arnaud.albrecht
content:
<p>Hey, </p><p>I'm trying to automate the opening of a file whose local adress is file:///config/dowloads/... The problem is that firefox keeps reformating that Url. </p><p>First it was putting Http:// and www. in front of it with .com at the end. So i went to about:config and disabled browser.fixup.alternate.enabled. </p><p>But now, instead of file:///config , it puts file///config. It removes the colon </p><p>I tried enabling and disabling some more config options(in browser.urlbar and browser.fixup) but to no results. </p><p>It's very frustating, i just want to go the the goddamn page i asked, not a reformatted on. </p>


created: 2021-03-10T17:31:45-08:00
updated: 2021-03-10T17:31:45-08:00
title: Tela Branca
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: pt-BR
creator: rodrigo.dev
content:
<p>Olá, Existe alguma maneira de mudar a tela branca ao abrir o Firefox que dura alguns milésimos mas que incomoda os olhos a noite? </p><p>Obrigado! </p>


created: 2021-03-10T17:05:57-08:00
updated: 2021-03-10T17:05:57-08:00
title: Firefox not remembering to log onto websites
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: arnold187
content:
<p>FIrefox on WIndows, MacOS and Android is not automatically filling in website username and passwords. I have to click the logon for each website. Firefox usually autofills the correct username and password. But on some websites Firefox then offers to again save the password but its the WRONG PASSWORD, not the pw that was just used to log on to that website. As such Firefox has become onerous compared to every other browser that remembers and accurately automatically logs on to a website. The settings appear to be correct, I "refreshed" Firefox (no extensions, never had an added password manager)---still braindead. Short of using a different browser that actually works, which I mostly do now, is there any way to get Firefox to work correctly on any platform? Until it became unusable Firefox was my preferred browser. </p>


created: 2021-03-10T16:55:55-08:00
updated: 2021-03-10T16:55:55-08:00
title: Can't login to anthing Google
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: NickAtNight
content:
<p>OS: macOS Big Sur, version 11.2.3 Firefox: Latest Version </p><p>I was able to login to all my Google locations (mail, photos, calendar, etc) without a problem on Monday. Apple replaced the Logic Board on Tuesday. Since then, I have not been able to login to anything Google. I have cleared cache, erased history, cookies, etc. Started and Stopped Firefox and still I can not login.  </p><p>Firefox puts up a Login Window for the Google location and I add the UserId, but when I use the 'Next' button, nothing happens. There is no spinning 'Wait' signal or anything else. The CPU does not spin. The tab just quietly sits there.  </p><p>I uninstalled Firefox and reinstalled it. No luck.  </p><p>The Google locations do work on the other browsers (Safari and Chrome) so I have a subpar workaround. </p><p>Summary of trials: 1) The network is working because I can use the other browsers to get to Google Locations 2) OS is not a problem, since the OS was installed from the Monday Night Backup and the other Browsers work 3) I have made sure the Mac Security Preferences allow Firefox in the "Privacy-&gt;Accessibility" settings </p><p>Any suggestions would be greatly appreciated. </p>


created: 2021-03-10T16:00:43-08:00
updated: 2021-03-10T17:57:13-08:00
title: Releasing right-click in right-click menu acts like a left click.
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1397940;
creator: atimholt
content:
<p>The issue was brought up in <a href="https://support.mozilla.org/en-US/questions/1180792" rel="nofollow">https://support.mozilla.org/en-US/questions/1180792</a> (which I'm also experiencing), but the root problem was completely side-stepped. If, somehow, this was done on purpose, the decision to do so was a very very bad one: no user ever expects right-click interactions to actually perform any actions without left-click-based confirmation, and it adds friction to the “right-click and find out” mentality that aids learning of unfamiliar software. </p>


created: 2021-03-12T15:57:04-08:00
updated: 2021-03-12T15:57:04-08:00
title: no sound
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: josanon
content:
<p>I am running firefox.  In the last week, when I open a new link and access a video or other sound presentation, the sound is not audible.  If I open the same link in Safari, I have sound. </p>


created: 2021-03-12T15:44:02-08:00
updated: 2021-03-12T15:44:02-08:00
title: How do I use Youbikey NFC 5 encryption to logon to Firefox?
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: MyTh069
content:
<p>I've used NFC 5 encryption on Chrome with Lastpass but I'm tired of the data tracking they both use on me. I don't see anyway of logging into Firefox with this encryption as I did with Chrome, but Youbico says Firefox will take this. In other words, what is the signin procedure with Youbikey? Thanks. </p>


created: 2021-03-12T15:22:22-08:00
updated: 2021-03-14T18:03:59-07:00
title: Infinite captcha on google tabs
tags: desktop;tabs;escalate;windows-10;google;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1398351;1398640;1398690;1398728;1398739;
creator: empleat
content:
<p>On old tabs, where I have opened <a href="http://google.com" rel="nofollow">google.com</a>, there is infinite captcha! Once I solve it, it will immediately return back. I tried delete cache and cookies and restart PC. Nothing helped! I read on reddit it is known issue with Firefox! </p>


created: 2021-03-12T14:40:36-08:00
updated: 2021-03-12T14:40:36-08:00
title: I can no longer drag tabs to a different position after KB5000802 update.
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
creator: radwoc
content:
<p>Hi,  I did not found a solution over net, but I found one by myself: After I lost ability to detach tabs in Firefox, I found it happened after new fresh Windows Update KB5000802. Looks like this update is again (I feel sorry for you guys over there at MS) full of bugs. If you're looking for solution - just unistall KB5000802. </p>


created: 2021-03-12T14:38:30-08:00
updated: 2021-03-13T00:43:43-08:00
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398352;1398353;1398357;1398362;1398404;
creator: pfmdesigns
title:
The following check box is greyed out and will not allow me to check it. General Startup Restore previous session

content:
<p>The following check box is greyed out and will not allow me to check it.  General Startup     Restore previous session. </p><p>I am unable to check the box. </p>


created: 2021-03-12T13:56:52-08:00
updated: 2021-03-12T13:56:52-08:00
title: High CPU usage when streaming Xfinity DVR recordings
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: lenaghanm
content:
<p>I know there are a number of postings and Suggestions for addressing high CPU usage with Firefox but I've tried them all to no avail. So forgive me for raising the topic again.  </p><p>My problem is as follows. I have multiple recordings made on my Xfinity account. These recordings are all HD quality which is I believe 720p with Xfinity. I can play these recordings using Xfinity Stream using Firefox as my browser on my desktop PC and it works fine with the CPU usage only being about 8%. </p><p>When I try to watch the same recording on my laptop which is underpowered by comparison the video stutters, freezes and in many cases just stops altogether. The CPU is maxed out at 100% and Firefox is using most of that with the plugin-container.exe using 40% of the total. I've tried turning off hardware acceleration and it makes no difference. I believe the issue is down to the plugin-container just getting bogged down (is the container running Widevine DRM?). </p><p>I can watch stream On-Demand and LiveTV from Xfinity because there are other sources of the programs so adaptive resolution kicks in and I get a lower quality video (but still a nearly maxed out CPU). With the DVR recording there is no lower quality file available so adaptive resolution does not apply. </p><p>The same laptop is capable of streaming 1080p Netflix when at 100%. I can see the Netflix resolution using the Ctl-Shift-Alt-D while streaming a movie. </p><p>So I'm convinced that my problem is all down to lack of CPU power for browser based DRM. But why should that be? Is it just a poor implementation of DRM support? (BTW the situation is no different using Chrome or Edge which also use Widevine DRM). </p><p>So 2 specific questions: </p><p>1. Is there a way when streaming a video with Firefox of seeing what the resolution the video is actually playing at (this is assuming adaptive routing is in effect)? </p><p>2. Are there any specifications that would tell me the required minimum Intel CPU that can handle streaming HD video with DRM. Assume the network is not an issue. </p><p>Additional information. Laptop has an Intel Celeron N2815 @1.86GHz CPU. I'm running Windows 10 20H2 with all patches up to date. My network is 1Gbs download and 40Mbs upload. The laptop can achieve 200Mbs download and 40Mbs upload. I'm running the latest version of Firefox with no extensions installed. </p><p>Thanks for any insight into this issue Mike </p>


created: 2021-03-12T13:23:04-08:00
updated: 2021-03-12T13:23:04-08:00
title: Instagram Bookmarks Have Disappeared.
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: OneTrueFriend
content:
<p>Months of bookmarks made from Instagram have disappeared even though I have the Instagram Bookmarklet Button on my toolbar to ensure successful bookmarking. Would appreciate any help in finding them. Folders are empty. </p>


created: 2021-03-12T13:12:30-08:00
updated: 2021-03-12T13:27:33-08:00
title: blocked websites
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398326;
creator: garden2001
content:
<p>In the past I have been able to access any website I want. I am a subscriber to a wedsite that will not come up as of 3 weeks ago. The search bar has the correct address but the page never comes up. The site is not any thing bad- gardening and homesteading info  so why can't I access anymore? </p>


created: 2021-03-12T13:04:24-08:00
updated: 2021-03-12T13:29:01-08:00
title: Getting rid of Yahoo as the search enginer
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1398327;
creator: lellc37
content:
<p>How do I get rid of yahoo as the search engine? I did an update a few weeks ago and now Yahoo is the search engine. Prior to this I was using Google. The difference if Google is like chatting with an  intelligent college graduate and Yahoo is like dealing with a 4-year old. </p><p>I am ready to switch from Firefox to Chrome if this is cannot be resolved. </p>


created: 2021-03-12T13:01:16-08:00
updated: 2021-03-12T13:01:16-08:00
title: Video stutters when another video starts/restarts/changes position
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: armandem
content:
<p>Started yesterday, no idea why. Every time a video starts/restarts or I scrub forward/back it make all other videos stutter. </p><p>Tried a full refresh of Firefox. Tried turning off hardware acceleration. Someone suggested changing <em>gfx.crash-guard.status.wmfvpxvideo</em> to <em>0</em> but it seemed to change itself back to <em>2</em> whenever a video played. </p><p>Latest drivers installed, PC is new, only happening in FireFox. </p><p><a href="https://www.reddit.com/r/firefox/comments/m3dk5t/video_stutters_when_another_video_starts/" rel="nofollow">Video Here</a> </p>


created: 2021-03-12T13:01:12-08:00
updated: 2021-03-12T17:59:39-08:00
title: userChrome no longer recognized in 86.0.1
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398340;1398345;1398346;1398355;1398356;1398364;
creator: Slouch
content:
<p>After updating to Firefox 86.0.1, my userChrome.css (in chrome directory) is no longer recognized, and customizations are not applied. </p><p>It worked fine in the previous version. </p><p>What could be wrong? </p><p>Thanks! </p>


created: 2021-03-12T12:55:22-08:00
updated: 2021-03-12T13:30:28-08:00
title: web page is slowing down the broswer
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398328;
creator: simplykoch
content:
<p>so after loving Firefox, I am going to have to quit. This only happens in Firefox. I get a banner across the top  in yellow that says "A web page is slowing down the browser". It not only slows it down, it basically stops it. Can't open or close anything on the page. I am also unable to find out what web page they are talking about since I only have <a href="http://MSN.com" rel="nofollow">MSN.com</a> open. Such a shame. I love the interface of Firefox, but I simply cannot put up with the constant and annoying issues like this one. </p>


created: 2021-03-12T12:29:59-08:00
updated: 2021-03-13T12:12:19-08:00
title: Latest change to Outlook.
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
answers: 1398331;1398334;1398335;1398341;1398343;1398365;1398377;1398415;1398447;1398449;1398511;
creator: avwood
content:
<p>Suddenly Outlook has added two columns to the left hand pane. </p><p>Is it possible to get rid of them as they just clutter up the page? </p><p>I have attached a screenshot and hope it comes out. </p><p>Thank you for your help.....Anthony </p>


created: 2021-03-12T12:28:52-08:00
updated: 2021-03-12T12:28:52-08:00
title: Disable swiping through history
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: victor35
content:
<p>If I scroll only marginally off from vertical the browser goes back or forward through the history of that tab. How can I disable that? </p>


created: 2021-03-12T12:04:20-08:00
updated: 2021-03-12T12:34:23-08:00
title: Firefox won't do anything - safe mode doesn't change anything. Just a constant white screen
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398303;1398304;1398305;1398308;
creator: cjbaseball5
content:
<p>So I've been using Firefox a while, I didn't make any sort of significant change and literally while using it I opened a new tab typed something in the address bar to search for and it just didn't do anything. Thought that was weird so I tried it a few more times just searching simple things like "test." That still didn't do anything. So I tried going directly to a url, <a href="https://www.google.com/" rel="nofollow">https://www.google.com/</a>. That didn't do anything, still a blank white screen. So I restart it. It didn't change anything. So I refresh it. It didn't change anything. So I uninstall it and reinstall it. Didn't change anything. I change profiles by doing win+r then firefox.exe -P. That didn't do anything. </p><p>Perhaps the worst part is I ALSO can't access any settings. I can press the menu, 3 bar icon in the top right corner, but when I click any of those things, nothing happens. I don't know what to do. </p><p>I don't know if firefox somehow auto updated or something and it broke or what. I was literally using it, I had like 4 or 5 active tabs open with loaded windows and it just stopped working. </p><p>Any help would be appreciated as I'd still prefer firefox and don't want to deal with getting everything switched to chrome. </p><p>Didn't see the edit post button initially but here's some more troubleshooting I've done: I ran firefox in safe mode, nothing changed. I ran CCleaner in hopes if getting rid of temporary files which could mess with stuff, nothing changed. I restarted my computer, and what do you know, nothing changed. </p>


created: 2021-03-12T11:55:36-08:00
updated: 2021-03-12T20:11:11-08:00
title: Can't log into Gmail from Firefox
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398307;1398379;
creator: ajcorda
content:
<p>Hi! Unable to log into my Gmail account from firefox.   This is under a fresh installation of Windows 10 and a fresh installation of Firefox.  entering my gmail username on the google website to log in results in the error message: "something went wrong"... not a very useful error message.   Based on a browser search, I've tried the following: </p><p>Cleared cache and cookies... no help. re-installed firefox... no help. Disabled cookie blocking... no help. </p><p>Please note that both Chrome and Edge have no problems logging into my gmail account. </p><p>Any suggestions? </p><p>-Thanks!- [email-removed] </p><p><i>(email address removed by moderator; please do not post personal information on a public website; <a href="https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Forum rules and guidelines</a>)</i> </p>


created: 2021-03-12T11:18:46-08:00
updated: 2021-03-12T12:30:05-08:00
tags: mac-os;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1398306;1398309;
creator: narender1
title:
The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data.

content:
<p>I am coming from here </p><p><a href="https://support.mozilla.org/en-US/questions/1175647" rel="nofollow">https://support.mozilla.org/en-US/questions/1175647</a> </p><p>The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data. </p><p>I NEED MY ACCOUNT UNBLOCKED! NO REASON FOR BE BLOCKED </p> <ul><li> A picture of the error you are receiving </li></ul> <p>See attachment below. </p> <ul><li> The email account being used to log in </li></ul> <p>[email]@unix.net </p> <ul><li> What has already been tried to log into the account.  </li></ul> <p>tried several time to verify my account but it fails all the time and haven't received any email so far. </p><p><br> Can you please help me ASAP. </p><p>Thanks, </p>


created: 2021-03-12T10:46:43-08:00
updated: 2021-03-14T13:24:17-07:00
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398329;1398684;1398693;
creator: tracitap
title:
Refreshed Firefox, now can't find my passwords/logins (I also synced, still nothing).  I'm a beginner, please advise. thanks

content:
<p>Refreshing FF was suggested as my iMac would take a long time to start. I did try safemode and realized by refreshing, I could add back the addons I want and leave others. But now I can't find my login/passwords. The page is blank! I wish I had written them down, this is a nightmare. I hope someone has a suggestion to help me find them. I have the folder on my desktop of old FF data but it's a bunch of stuff I don't know what to do with. thank you so very much for reading and helping!!! </p>


created: 2021-03-12T10:32:17-08:00
updated: 2021-03-13T17:03:21-08:00
title: Cannot delete duplicate bookmark entries
tags: desktop;bookmarks;windows-10;firefox-860;firefox-8601;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398292;1398448;1398455;1398466;1398533;1398535;1398542;
creator: crogerblair1
content:
<p>I often find duplicate bookmarks in my folders and with tags. If I have two identical entries and try to delete only one of them, both bookmarks disappear. Why is that, and how do I prevent it fom happening? </p>


created: 2021-03-12T09:48:50-08:00
updated: 2021-03-12T10:31:39-08:00
title: Browser doesn't save settings for sites
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398276;
creator: Krakkenuhero
content:
<p>Firefox doesn't save site settings for Youtube and doesn't save login for Spotify web player. </p>


created: 2021-03-12T09:28:29-08:00
updated: 2021-03-14T01:00:12-08:00
title: I can't get facebook to work properly
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398545;1398565;
creator: phasak1
content:
<p>I have tried all of the suggestions for getting facebook to work properly but none work. I am able to log onto facebook but then it is unresponsive to anything I try to do on the site (e.g. open messages). It shows one entry but then is blank. </p>


created: 2021-03-12T09:09:13-08:00
updated: 2021-03-12T09:09:13-08:00
title: Youtube on firefox is quieter than youtube on chrome or opera???
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: Ray10tamer
content:
<p>When I listened to an earrape video on youtube, I noticed that it wasn't very loud at all, I tried pasting the link in discord, and it was much more louder. I pasted the link in chrome, and it was much more louder. But in firefox? It's more quieter, and the volume slider doesnt help at all. Is there a fix? </p>


created: 2021-03-12T08:52:20-08:00
updated: 2021-03-12T08:52:20-08:00
title: New Print dialog plus and minus
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: jay46
content:
<p>There's another thread (or more) where people are shocked by the new Print dialog - and the fact that the developers say that the option to return to the old Print dialog (which is apparently the "system" dialog) will eventually be removed. </p><p>I have to say that for me the new Print dialog is not an obvious improvement over the old one, so I don't understand what is the driving force behind making the change.  Maybe this change is something that makes more sense on phones and tablets, making Firefox more OS-agnostic?  But I'm on a Windows 10 computer and I really like the old system better.  How many people print from a phone?  I think that's more of a desktop usage. </p><p>For me, inevitably, I do two things before I print a web page: (1) I preview it to make sure that the scaling doesn't truncate and omit things that might be on the right edge of the page; and (2) I ALWAYS check for pages that have no useful information, so I can select and print only the pages that are worth printing.  After reading the other thread, I realize now that the new Print dialog does allow me to do these things, but it doesn't make them as convenient as before.  It takes more clicks to open up the necessary dialog steps that IMHO should be front and center to begin with. </p>


created: 2021-03-12T08:27:30-08:00
updated: 2021-03-12T10:55:10-08:00
title: Fresh Windows Install
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1398254;1398289;
creator: csuits89
content:
<p>If I do a fresh install of Windows on a new PC and log into my Firefox Sync account, will it import all my data? </p>


created: 2021-03-12T07:58:18-08:00
updated: 2021-03-13T07:25:04-08:00
title: Automatically saved bookmarks
tags: desktop;bookmarks;windows-81;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398256;1398259;1398279;1398443;
creator: kiousisgiannis
content:
<p>Hello ! </p><p>Once a month, I back up my bookmarks following these instructions: <a href="https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer" rel="nofollow">https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer</a> </p><p>How can I save my bookmarks in an automatic way ? </p><p>It would be much faster and more convenient. </p><p>Thank you for your time </p><p>Best regards </p>


created: 2021-03-12T07:51:27-08:00
updated: 2021-03-12T07:51:27-08:00
title: Impossible Prime Video avec Firefox sur MacBook Pro
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: alaingautier16
content:
<p>Depuis le 01/03/2021, peut- être la dernière mise à jour de Firefox, il m'est devenu impossible d'utiliser mon abonnement Prime Video avec Firefox. Mon abonnement est en règle, mon système est à jour et Prime Video m'a conseillé d'essayer un autre navigateur, alors j'utilise indifféremment Safari ou Chrome et c'est ok. Si vous avez une solution qui me permette de revenir sur Firefox… Je suis sur un MacBook Pro (15-inch, 2017) avec macOS Big Sur 11.2.3 Merci de me venir en aide alain16 </p>


created: 2021-03-12T07:49:00-08:00
updated: 2021-03-12T13:21:00-08:00
title: Word documents open via firefox
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398319;1398324;
creator: dpetch17
content:
<p>When I try to open a word document from a website via firefox it will not open. Constantly gives me an error message. Been in touch with microsoft word and its not an issue on their side.  </p><p>I can open the documents via microsoft edge but not fire fox. </p><p>I keep getting the same error </p>


created: 2021-03-12T07:45:53-08:00
updated: 2021-03-13T15:10:43-08:00
title: basic browsing, screen view
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398233;1398260;1398530;1398531;
creator: flw29a
content:
<p>Dear Community, </p><p>Suddenly my screen image is full with flickering colorful snow. This makes me dizzy in the head. Is this perhaps a new security feature? How can i get rid of this? I will add a screenshot. </p><p>Thank you in advance. Frank </p>


created: 2021-03-12T07:16:34-08:00
updated: 2021-03-12T14:41:52-08:00
title: Firefox cant update to the latest version.
tags: windows-7;desktop;other;automaticupdates;update-issue;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1398332;
creator: jmwilaby
content:
<p>Hello, I have automatic updates turned on, and I had this pop up. (See the pictures) I have deleted Firefox completely and installed a fresh copy of Firefox. I still have the same problem. I can access websites without any problem, it just wont download the latest version of Firefox. The update history says "Connection timed out" I looked at Firefox updates and looked at the             " Downloading updates"  icon just buffers.  Thanks for any help, Jeff </p>


created: 2021-03-12T07:04:59-08:00
updated: 2021-03-12T14:40:57-08:00
title: My language teacher says I should prepare with an equipment check
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398321;
creator: moonlightoldlady
content:
<p><strong>bold text</strong>I am starting a language lesson tomorrow and the company told me to download Firefox and then do an Equipment check, to make sure audio, video and internet connection are all good to go. </p>


created: 2021-03-12T05:13:14-08:00
updated: 2021-03-12T05:13:14-08:00
title: FR: Focus last viewed tab after closing a tab
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: djscoox
content:
<p>When I close a tab, by default Firefox selects the next tab on the right or the one on the left if the closed tab was the right-most tab. There is an option in about:config </p><p><strong>browser.tabs.selectOwnerOnClose</strong> </p><p>When this option is set to True, firefox will focus the owner. </p><p>Neither of these two behaviours is particularly useful. I want Firefox to select the last vieved tab, not the parent, and not the one to the left/right. Currently I'm using add-on <a href="https://addons.mozilla.org/en-US/firefox/addon/select-after-closing-current/" rel="nofollow">Select after closing current</a> which does exactly what I want, however previous versions of Firefox could do this out of the box, and so can Chrome. I think most users would find it useful if this was the default behaviour, thanks! </p>


created: 2021-03-12T05:06:54-08:00
updated: 2021-03-12T05:06:54-08:00
title: Possibility to use two factor authentication from multiple devices.
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: widgets_remote-management
content:
<p>Hi, Our Mozilla account is being used from different developers because this is our company account . It is very inconvenient to have just one device connected to it . Is there any possibility to enable two factor auth for several devices ? </p>


created: 2021-03-12T05:06:44-08:00
updated: 2021-03-12T11:25:57-08:00
title: Dear Mozilla, please implement an "Open-Tab-Next-To-Current"-functionality
tags: desktop;tabs;windows-10;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1398264;1398269;1398271;1398277;1398301;
creator: hahufomi
content:
<p>Dear Mozilla, please implement an "Open-Tab-Next-To-Current"-functionality. A bit better than in the Addon "Open Tab Next To Current". Because the newly created tab opens at the end and "runs" back to the place i want it. </p><p>i really want that feature. since so many years, mozilla team has done a great job but didn't implement an option or enable and disable opening tabs next to current. </p>


created: 2021-03-12T05:00:25-08:00
updated: 2021-03-12T10:08:08-08:00
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398274;
creator: jiaqi_97
title:
Is there a function for me to type some specific character  in the url bar and be redirected to a specific website?

content:
<p>For example, instead of typing 'f' and the suggestion '<a href="http://facebook.com" rel="nofollow">facebook.com</a>' appear below, input 'k' and I will be redirected to '<a href="http://facebook.com" rel="nofollow">facebook.com</a>'. </p>


created: 2021-03-12T04:46:05-08:00
updated: 2021-03-12T09:58:42-08:00
title: Firefox prevented this page from automatically reloading. How do I turn this off?
tags: desktop;customize;windows-81;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398270;
creator: jbsttu
content:
<p>I get the message, "Firefox prevented this page from automatically reloading." I want certain sites to automatically reload the page without having the button reappear every time. </p><p>How do I get Firefox 86.0.1 to allow pages to automatically reload? </p>


created: 2021-03-12T03:38:31-08:00
updated: 2021-03-12T04:57:33-08:00
title: Firefox keeps crashing
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398198;1398199;1398200;1398201;1398203;1398204;
creator: pouflepoisson
content:
<p>Sometimes firefox will crash, as in the browser doesn't close itself but I can't interact with it it anymore, I can minimize the tab but can not maximize it anymore and if I click on the icon on the taskbar it just opens another firefox tab and I can not go back to the original tab (that crashed)  </p><p>I have to close firefox completely and on the next startup I am greeted with the option to start in safe mode or refresh.  </p><p>Crash report is bp-9df3953b-a4e8-4cb5-8136-5e35c0210312 </p><p>my extensions are <a href="https://i.imgur.com/yhACx9g.png" rel="nofollow">https://i.imgur.com/yhACx9g.png</a> </p><p>Thank you </p>


created: 2021-03-12T03:38:22-08:00
updated: 2021-03-12T08:39:20-08:00
title: Obnovení seznamu panelů po krachu disku
tags: desktop;tabs;windows-10;firefox-780;
product: firefox
topic: tabs
locale: cs
answers: 1398214;1398219;1398244;
creator: Mila_s
content:
<p>Dobrý den, krachl mi disk, instaluji vše znovu na nový. Ze starého mi v servisu stáhli obsah. Potřebuji obnovit seznam naposledy otevřených panelů. Mám (a měl jsem) zapnuto "Otevřít panely z minula". Mám (a měl jsem) též nainstalovaný Tab Session Manager. Kde a co mám ve staženém obsahu starého disku hledat, abych obnovil seznamu původních panelů ? Pokud toto selže nebo nepůjde, kde mám hledat původní historii navštívených stránek ? </p><p>Děkuji. </p>


created: 2021-03-12T03:32:31-08:00
updated: 2021-03-12T03:45:55-08:00
title: google çeviri
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: tr
answers: 1398202;
creator: geceler000
content:
<p>google çeviri ekranını bu şekilde gözüküyor. diğer tarayıcılarda durum normal. burda bozuk geliyor </p>


created: 2021-03-12T02:27:21-08:00
updated: 2021-03-12T02:27:21-08:00
title: 2FA does not work!
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: koendantuma
content:
<p>I got an email about setting up 2FA and I agree thats an improvement. But... It should work. I use Google Authenticator for many purposes and that works fine... but not with the Mozilla account... </p><p>I used the QR code and the other code to connect the account, but the code is incorrect!  Please solve this before switching on 2FA! </p>


created: 2021-03-12T02:21:17-08:00
updated: 2021-03-12T10:01:43-08:00
title: Fresh install of Firefox crashes on start-up (Kubuntu)
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398272;
creator: robryd
content:
<p>Hello, </p><p>As of today, Firefox crashes on start-up systematically. I am running Kubuntu 20.04. I have removed and re-installed Firefox, updated my system and rebooted, to no avail. </p><p>Firefox also crashes immediately in safe mode. </p><p>Here are the contents of the latest crash report: </p><p>crash.main.3 1615543458 0e088671-1749-7b47-eaa8-c46234fbf35c {"AdapterDeviceID":"0x3e92","AdapterDriverVendor":"mesa/iris","AdapterDriverVersion":"20.2.6.0","AdapterVendorID":"0x8086","AvailablePageFile":"33430781952","AvailablePhysicalMemory":"10081841152","AvailableSwapMemory":"33946071040","AvailableVirtualMemory":"13101850624","BuildID":"20210222142601","CrashTime":"1615543458","DesktopEnvironment":"kde","InstallTime":"1615543396","IsWayland":"0","IsWaylandDRM":"0","MinidumpSha256Hash":"859ed3f7b490dceb443f3ab7a9ae2da54b1a5aadfb5c5be3549b136f0fb1c07d","MozCrashReason":"OOB","Notes":"FP(D00-L1000-W00000000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8dWR? WR- OMTP? OMTP+4 ","ProductID":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","ProductName":"Firefox","ReleaseChannel":"release","SafeMode":"0","SecondsSinceLastCrash":"61","ServerURL":"<a href="https://crash-reports.mozilla.com/submit?id=" rel="nofollow">https://crash-reports.mozilla.com/submit?id=</a>{ec8030f7-c20a-464f-9b0e-13a3a9e97384}&amp;version=86.0&amp;buildid=20210222142601","StackTraces":{"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV /SEGV_MAPERR"},"modules":[{"base_addr":"0x7ff5ca805000","code_id":"b4d9c9cd4cb726828738a3d5100288519e263562","debug_file":"<a href="http://libxul.so" rel="nofollow">libxul.so</a>","debug_id":"CDC9D9B4B74C82268738A3D5100288510","end_addr":"0x7ff5d2b61000","filename":"<a href="http://libxul.so" rel="nofollow">libxul.so</a>","version":""}],"status":"OK","threads":[{"frames":[{"ip":"0x7ff5d0295c5b","module_index":0,"trust":"context"},{"ip":"0x7ff5cf691cce","module_index":0,"trust":"scan"}]}]},"StartupCrash":"1","StartupTime":"1615543457","ThreadIdNameMapping":"5263:\"IPC I/O Parent\",5264:\"Timer\",5265:\"Netlink Monitor\",5266:\"Socket Thread\",5267:\"Permission\",5268:\"JS Watchdog\",5270:\"JS Helper\",5269:\"JS Helper\",5271:\"JS Helper\",5272:\"JS Helper\",5273:\"JS Helper\",5275:\"JS Helper\",5276:\"JS Helper\",5274:\"JS Helper\",5283:\"SoftwareVsyncThread\",5284:\"Compositor\",","TotalPageFile":"50527924224","TotalPhysicalMemory":"16581853184","UptimeTS":".4716963","Vendor":"Mozilla","Version":"86.0"} </p><p>Any help would be much appreciated! </p>


created: 2021-03-12T02:08:52-08:00
updated: 2021-03-13T08:31:25-08:00
title: After most recent update - I've lost my extensions/add-ons, logins, and the urls in the bookmarks.
tags: windows-7;desktop;bookmarks;escalate;dataloss;bookmarksdataloss;firefox-860;firefox-8601;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398205;1398206;1398217;1398232;1398262;1398407;1398424;1398439;1398446;1398454;
creator: celebkiriedhel
content:
<p>The Bookmarks are all there, but the url is missing. None of the extensions (including ones I've paid for are there) </p><p>The logins weren't there, but are now restored from a previous install. </p><p>What I have done... </p><p>1. exported bookmarks to html and checked them out there. They were broken there as well. </p><p>2. Refreshed Firefox,  </p><p>3. Restarted the PC. </p><p>4. Uninstalled Firefox (and discovered that I had both X32 and X64 on my machine) - uninstalled both. 5. Reinstalled Firefox x64 (current version 86.0.1) </p><p>6. the places.sqlite files from previous restores have the same problem. </p><p>I've started to refresh the links for the toolbar which has taken me awhile. I don't want to have to do it for all my hundred's of bookmarks. </p><p>Ideally what I'd like to do is uninstall the latest update, look at the bookmarks to see if they are still stuffed, and if the extensions are there. If they are ok, then I want to back the bookmarks to html. Reinstall the update, then restore the bookmarks. (And make a list of the extension names so I can reinstall them). </p><p>My guess is either that the sqlite file has corrupted, or the update has changed the file layout for the bookmarks, etc, and it's unable to interpret the links. </p>


created: 2021-03-12T02:08:17-08:00
updated: 2021-03-13T17:50:52-08:00
title: Can't connect to external sites after connecting to VPN
tags: linux;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398436;1398546;
creator: arpit.saxena2000
content:
<p>I'm using a VPN from my uni to connect to the internal network, but when I am connected to it, I can't open external sites on Firefox. I am on Linux and using Firefox 86. </p><p>I initially thought it was a DNS issue since the VPN connection adds it own nameservers to resolv.conf but `resolveconf query` works and even `ping` works. T </p><p>I've tried all the proxy options but nothing seems to work. </p>


created: 2021-03-12T01:51:56-08:00
updated: 2021-03-12T04:49:01-08:00
title: [Bug] Default PDF viewer
tags: mac-os;desktop;fix-problems;bug_1;defaultpdfviewer;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398190;
creator: delspoune
content:
<p>Hello, </p><p>I'm come here today for report a bug with default PDF viewer on Firefox. I have a normal PDF document. I fill this document with PDFTK and my two cases is always checked but just one can normaly. (radio input) </p><p>My dump file with PDFTK (just for information) FieldType: Button FieldName: to_service_activity_field FieldFlags: 1 <strong>FieldValue: MCO</strong> =&gt; Case checked FieldJustification: Left FieldStateOption: MCO FieldStateOption: Off FieldStateOption: SSR-PSY </p><p>First screen is name of inputs in adobe dc Second screen is render view of Firefox PDF viewer (My trouble) Third screen is render view PDF of Chrome viewer or Adobe reader (it works) </p><p>Thanks in advance </p>


created: 2021-03-11T23:45:29-08:00
updated: 2021-03-11T23:45:29-08:00
title: comments section no longer opening
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: aries_wanderer
content:
<p>When I click on "comments" it no longer opens the comments (it used to work correctly). </p><p>Specifically, vidmax dot com. Using VPN, Win10, latest Firefox update, extensions are: ABP, Ghostery, HTTPS Everywhere, and DuckDuckGo Privacy (obviously, I banished google for being evil and use DDG for my search engine). All of these extensions/settings have worked for a long time. The comments section no longer opening is a new thing. </p><p>Any guesses on what is suddenly preventing the comments section from opening? </p>


created: 2021-03-11T23:41:39-08:00
updated: 2021-03-12T04:12:10-08:00
title: broswer can opne any website except www.baidu.com
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398208;
creator: 871466535
content:
<p>broswer can opne any website except <a href="http://www.baidu.com" rel="nofollow">www.baidu.com</a> </p>


created: 2021-03-11T23:28:08-08:00
updated: 2021-03-12T11:01:35-08:00
title: Pop-Up is too big for screen
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398295;
creator: reto.moratti
content:
<p>The Pop-Up for the radio-player of my favourite radio-station is always too big. When I open it, the lower part of the Pop-Up is hidden by the taskbar. When I try to pull the upper part down, to pull the whole Pop-Up-window into the screen, the upper part suddenly jumps down. With a screen ratio bigger than 100% it can happen the whole Pop-Up disappears below the taskbar. The radio-station writes that it is a problem by Firefox. In Chrome the Pop-Up has the right size. (here the site with the problem <a href="https://www.srf.ch/radio-srf-virus/" rel="nofollow">https://www.srf.ch/radio-srf-virus/</a> press on "Jetzt Hören") </p><p>Windows 10 Pro 20H2, 64-Bit, Firefox 86.0 64-Bit </p>


created: 2021-03-11T21:52:36-08:00
updated: 2021-03-12T16:46:09-08:00
title: gmail
tags: windows-7;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398171;1398174;1398180;1398310;1398314;1398316;1398318;1398320;1398323;
creator: ceekoenig
content:
<p>Can't access my gmail account of Firefox; it wants me to .Add Gmail to your Google Account' .  I can access my gmail on Chrome.  How do I get Firefox on board?  Thanks! </p>


created: 2021-03-11T18:36:27-08:00
updated: 2021-03-12T08:44:46-08:00
title: Firefox v.s. Mozilla Firefox?
tags: desktop;other;mac-os-x-1010;
product: firefox
topic: other
locale: en-US
answers: 1398159;1398249;
creator: cindyras2
content:
<p>I do banking online with Key Bank and now they are saying: Due to security concerns, Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need a different browser—like Microsoft Edge, Google Chrome, or Mozilla Firefox—to sign on to online banking. </p><p>What is the difference between Firefox and Mozilla Firefox? What do I need to do? </p>


created: 2021-03-11T18:21:09-08:00
updated: 2021-03-11T18:25:41-08:00
title: restoring colors
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398145;
creator: soe705353
content:
<p>The colors on my Windows desktop got changed. I am not sure how except that after I watched  a video on YouTube , I suddenly had two red bars one at the top and one at the bottom. I was able to fix the problem in Windows 10 and my desktop is now normal. </p><p>Here is my question. When I went back into FF after fiddling with the Windows DT, I found that I had white text on a black background instead of black text on white background. I tried fixing this in options I have just double checked and sure enough the options say text black background white,but they are still switched on my screen </p>


created: 2021-03-11T17:02:02-08:00
updated: 2021-03-11T17:20:43-08:00
title: Links not opening I think that is what their called.
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398132;
creator: lindabv71
content:
<p>Every time I try to open this page up or many others they won't open. example once you put in what you are trying to do you hit convert. Then it's suppose to convert, but it won't work. I have to go to chrome to do it. Which I don't like Chrome/Explorer. It's not just this one. I also try to print a page from my printer and it makes my pages smaller no matter how I do it. Now if I go on Chrome /Explorer they will print out just fine. Please help me. Thank you. I don't know how to get back to see if you give me an answer so I'm gonna try and keep this open. Down below is the page I am trying to figure out. Again thank you...... Oh yeah I can't get my pages to go back when I hit the back arrow. I have to hit them about four times quick. </p><pre><a href="https://www.freeconvert.com/jpg-to-svg#:~:text=How%20to%20Convert%20JPG%20to%20SVG?%201%20Click,change%20to%20%E2%80%9CDone%E2%80%9D%20click%20the%20%E2%80%9CDownload%20SVG%E2%80%9D%20button/download/download/download/download/download/download/download/download" rel="nofollow">https://www.freeconvert.com/jpg-to-svg#:~:text=How%20to%20Convert%20JPG%20to%20SVG?%201%20Click,change%20to%20%E2%80%9CDone%E2%80%9D%20click%20the%20%E2%80%9CDownload%20SVG%E2%80%9D%20button/download/download/download/download/download/download/download/download</a> </pre>


created: 2021-03-11T16:59:52-08:00
updated: 2021-03-12T08:47:56-08:00
title: Help I can't turn off unessecary starting tabs (2nd Inquiry included)
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398178;1398252;
creator: Niky20Boo01
content:
<p>When I open firefox I get 4 windows and I cannot figure out how to change the settings for setup of your initial Firefox start-up tabs, also how do I get an extension from the menu onto the Firefox Toolbar? </p>


created: 2021-03-13T15:49:14-08:00
updated: 2021-03-14T11:06:12-07:00
title: Firefox, advanced system care lag.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398664;
creator: MajdSam
content:
<p>I have been using firefox for 15 years now and I love every moment of it. Since I have done a quick fix on adnaved system care like i always do,Firefox has been lagging randomly and with it the whole pc. It doesn't happen with other browsers or programs. The lags are random from videos to simply reading a text.  I don't know what caused it but I am sure that the program advanced system care tweeked something and that was what ruind Firefox for me. Please help me.  </p><p>Thank you all. </p>


created: 2021-03-13T15:09:34-08:00
updated: 2021-03-14T01:22:40-08:00
title: Add-ons on tool bar
tags: mac-os;desktop;download-and-install_1;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398553;1398568;
creator: authorlfh
content:
<p>My add-ons are all okay but they "fell off" the top of the tool bar on the right. How do I add them back where they were? </p>


created: 2021-03-13T14:54:43-08:00
updated: 2021-03-13T14:54:43-08:00
title: .Help
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: wforest
content:
<p>''''''''''''''''<em><strong>I like <a href="http://My.Yahoo.com" rel="nofollow">My.Yahoo.com</a>...I am switching to Firefox but I want to setup my home page similarly to Yahoo...''''''''''''''''</strong></em> </p>


created: 2021-03-13T14:33:00-08:00
updated: 2021-03-13T14:33:00-08:00
title: synchro data disappear
tags: desktop;sync;windows-10;firefox-860;firefox-8601;
product: firefox
topic: sync
locale: en-US
creator: s.monperrus
content:
<p>Just before reset my hard drive for a new installation of windows, i did a manually synchro. But when I connect on firefox, all my data disapper. Like a new account. I precise I use the same e-mail, I didn't create a new account. </p>


created: 2021-03-13T13:55:05-08:00
updated: 2021-03-13T14:15:16-08:00
title: Flickering browser in browser window
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398529;
creator: jamiebecker
content:
<p>Hello this is a fresh install of Ubuntu 20.04 LTS Firefox 8.0 for Ubuntu Canonical - 1.0 </p><p>my system Acer Aspire 5738PG intel core 2 duo processor T6600 2.2 Ghz, 800MHz FSB ATI Mobility Radeon HD 4570 4gb memory 1tb westren digital drive </p><p>My problem is the screen flickers with dots black, green, blue, grey everytime I type or move the mouse.(see attached) this only happens inside Firefox notice left side of screenshot. I have uninstalled and just reinstalled same issue, I have uninstalled rebooted and reinstalled same issue. this is a fresh install no addons or extensions. </p><p>any help would be very helpful. </p>


created: 2021-03-13T13:12:40-08:00
updated: 2021-03-14T17:39:32-07:00
tags: desktop;websites;windows-10;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: tr
answers: 1398606;1398608;1398737;
creator: exel_bugra
title:
Youtube videolarında artık neden video sadece ortadaki youtube sembolüne tıklayınca oynuyor ? Diğer tarayıcılarda eskisi gibi

content:
<p>Yotube'da bir videonun ekran üzerindeki play düğmesi ve oynatıcı üzerinde play düğmesi haricinde ekrana tıkladığımdada oynaması/başlaması gerekiyordu. Belli bir süredir olmuyor nedeni ne olabilir ve nasıl eski haline getirebilirim ? </p>


created: 2021-03-13T13:08:37-08:00
updated: 2021-03-13T13:42:48-08:00
title: Is there an advanced "clear all History" section?
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398525;
creator: scottinkn
content:
<p>When you issue the command ctrl+shift+delete, I see settings for "time range to clear"  Are : last hour, last two, last four, today &amp; everything .... </p><p>Is there an advanced place/setting to do the opposite?... clear everything BUT the last day, week or month? That would be nice if it were possible... </p>


created: 2021-03-13T12:17:29-08:00
updated: 2021-03-13T13:44:34-08:00
title: How do I update an old email address?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398526;
creator: tobius
content:
<p><strong>I just want to change out  my very old email address for my new one, so of course I can't get something sent to it because I no longer have email address?</strong> </p>


created: 2021-03-13T11:46:55-08:00
updated: 2021-03-13T11:46:55-08:00
title: The name of the screenshot
tags: desktop;customize;windows-8;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: aleksi.scott
content:
<p>Don't you think it's a huge problem when all the screenshots have the name "Screenshot" first and then the title of the website? Now all the screenshots in a Windows folder starts with the letter S, for example "Screenshot_2021-03-13", and not with the title of the website.  </p><p>Can I change this? First the name and then the text/date! This website would be "Ask a Question Mozilla Support Screenshot_2021-03-13" and not "Screenshot_2021-03-13 Ask a Question Mozilla Support". </p>


created: 2021-03-13T11:43:53-08:00
updated: 2021-03-13T11:43:53-08:00
title: email threads
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: mbelling
content:
<p>I can no longer see communication threads in my email. Spectrum says it's a FireFox problem. For some reason, FireFox says they shut it off as a defult. What? FireFox gives a solution to go to view tab, and look for thread tab, which doesn't exist! Help! </p>


created: 2021-03-13T10:46:07-08:00
updated: 2021-03-13T11:05:02-08:00
title: How to stop dropdowns on top of site pages
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398501;
creator: dsa65
content:
<p>I work online, and have to research various sites for the writing I do. I'm so sick of sites that have dropdowns that cover the article you're trying to read. How do I stop them? I read an old solution where you could change an about:config browser.url setting for rich content to 0, but it doesn't work. Is there an add-on or any other setting that can stop them? TIA </p>


created: 2021-03-13T10:36:59-08:00
updated: 2021-03-13T10:36:59-08:00
title: How to show firefox in app list
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: ebrown3441
content:
<p>I have a solution to getting apps list and tiles on one page. Thanks. That part is sorted. But there remans another problem which is that the firefox icon in tiles   is shown as pinned to start list but it is not there. Firefox is running. </p>


created: 2021-03-13T10:24:44-08:00
updated: 2021-03-13T11:28:26-08:00
title: Recent Firefox issue with recognizing different video file formats
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398503;
creator: mooredonaldg
content:
<p>I use firefox for most of my browsing and work related activities, however, recently I'm having a serious problem with video file transfers, and firefox not recognizing file formats. I've been forced to use Google Chrome as my main browser, as my work activities include posting lecture videos. Can this be fixed? </p>


created: 2021-03-13T09:19:14-08:00
updated: 2021-03-14T10:44:25-07:00
title: Firefox Downloads menu "Open Containing Folder" opens the file instead :(
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398543;1398653;
creator: ahardy42
content:
<p>When I download a file and click on the downloads button to bring up the Downloads menu, I often just want to open the Linux Mint file manager in the right folder so I can move the file to a more appropriate place. </p><p>In the menu, there's the little button to the right of the listed downloaded file with "Open containing folder", but if I click on that, FF opens the downloaded file, not the file manager.  </p><p>Obviously this wasn't always like this, but I don't recall doing anything that might have caused the issue. How can I set FF back to the default action of opening the Linux Mint file manager?  </p><p>Thanks! </p>


created: 2021-03-13T09:18:01-08:00
updated: 2021-03-13T18:35:39-08:00
title: Going mad with youtube Stream issues
tags: desktop;websites;windows-10;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
answers: 1398469;1398548;
creator: chevaz
content:
<p>Well I've been looking into this a lot, but at this point I'm just spinning in circles. </p><p>Only when watching youtube streams, they'll cut out rather often. The stats for nerds has the Network Activity drop to 0, and live latency shoots up. Its only in firefox.  </p><p>I can have the same stream open in chrome/edge, and they are not usually lagging when firefox does, or when they do it's for a shorter period.  </p><p>I have tried safemode, turning off protections on Youtube, clearing cache, telling firefox to not use any proxies, changing my DNS, running the HTTP logging tool. </p><p>The logging tool looks like it could be the socket timing out, but I'm unsure how to fix it.  </p><p>Is this just an issue with youtube hating firefox, or is it something I could fix? </p>


created: 2021-03-13T09:14:48-08:00
updated: 2021-03-13T09:14:48-08:00
title: web site slowing down browser
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: anniecarol321
content:
<p>I keep getting a message popping up saying "web site is slowing down browser" then everything freezes up even if I click the "stop it" option.  But it does not tell me which we site.  How do I get rid of this?  I tried a couple of the articles I found on line and tried to delete any temporary files.  It did not help.  I am not tech-savvy and some of the suggestions I could not follow what they were saying as I don't know all the computer lingo, and I cannot find the things they suggest.  Any idea how to resolve this would be appreciated.  Thanks. </p>


created: 2021-03-13T08:53:19-08:00
updated: 2021-03-14T12:55:09-07:00
title: How do I generate new passwords using Firefox's Logins and Passwords?
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398470;1398550;1398682;
creator: charmedpallas
content:
<p>Hi, Just like to ask this: How do I generate new passwords using Firefox's Logins and Passwords?  </p><p>Waiting for your reply asap, thank you so much. </p><p>Cool Regards, Pallas </p>


created: 2021-03-13T08:51:09-08:00
updated: 2021-03-13T12:26:01-08:00
title: Is Firefox Lockwise secure?
tags: desktop;privacy-and-security_1;needsinfo;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398513;
creator: charmedpallas
content:
<p>Hi. I just like to know whether Firefox Lockwise is secure if I am to store all my usernames &amp; passwords in it? </p><p>Waiting for your reply asap, thanks. </p><p>Cool Regards, Pallas </p>


created: 2021-03-13T08:50:18-08:00
updated: 2021-03-13T08:50:18-08:00
title: Almacén de certificados
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: es
creator: jlcoloso
content:
<p>Por favor: Vean el historial de preguntas. Parece ser que Firefox tiene un almacén para guardar el certificado y no me lo han solucionado y no puedo entrar en el Ministerio de Justicia. Observen el volcado de pantallas que les envié hace unos dias. Muchas gracias. </p>


created: 2021-03-13T08:48:40-08:00
updated: 2021-03-13T09:40:31-08:00
title: Installation of Firefox Lockwise for Windows 10
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398467;1398468;1398476;
creator: charmedpallas
content:
<p>Hi, How do I install Firefox Lockwise for Windows 10? I visited Firefox Lockwise's website (<a href="https://www.mozilla.org/en-US/firefox/lockwise/" rel="nofollow">https://www.mozilla.org/en-US/firefox/lockwise/</a>) and there's only installations for Android &amp; iOS devices but I only want it installed in Windows 10. How should I go about it? </p><p>Waiting for your reply asap, thank you. </p><p>Cool Regards, Pallas </p>


created: 2021-03-13T08:43:35-08:00
updated: 2021-03-13T08:43:35-08:00
title: Extension help
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: sarkis.darkrebel
content:
<p>Hello! I recently switched from google chrome to fox. Tell me, I ran into the problem that there are no extensions that I am used to seeing in my working environment in Google Chrome. I read that there used to be an extension that allowed you to install extensions from chrome. But now I couldn't find him. I need some extensions, without which I cannot arrange my full-fledged workflow. For example, one of these: <a href="https://chrome.google.com/webstore/detail/simpleextmanager/kniehgiejgnnpgojkdhhjbgbllnfkfdk" rel="nofollow">https://chrome.google.com/webstore/detail/simpleextmanager/kniehgiejgnnpgojkdhhjbgbllnfkfdk</a> unfortunately I have not found analogues. Earlier, 10 years ago, the fox had much more extensions, now, unfortunately, it is not so ... </p><p>How can I solve my problem? Extensions switcher I really need other extensions. </p>


created: 2021-03-13T08:18:21-08:00
updated: 2021-03-13T08:18:21-08:00
title: How to load windows default start screen shoing app list and tiles on one page
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: ebrown3441
content:
<p>I by mistake clicked on apps in start menu and now I cannot get back the apps list on left and tiles on right on one page. At present they are on two pages. The windows button appears black until I click on t when it turns grey. This is so on screen and on the keyboard. Firefox appears in tiles but not in list. How do I get back what I had?  How do I show firefox which works in start list? Two questions in one but iif you can deal with one only then please choose the first one. </p>


created: 2021-03-13T07:38:37-08:00
updated: 2021-03-13T13:48:47-08:00
title: Firefox no longer starts on Xubuntu
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398497;1398527;
creator: cduston
content:
<p>This is a question I am migrating from LQ - the original question (with a bunch of details) is here: <a href="https://www.linuxquestions.org/questions/linux-software-2/firefox-won%27t-start-on-xubuntu-4175691712/" rel="nofollow">https://www.linuxquestions.org/questions/linux-software-2/firefox-won%27t-start-on-xubuntu-4175691712/</a> </p><p>The issue is that Firefox will not start on my Ubuntu 20.04. This started randomly a few weeks ago - it might be related to an update, but I did not noticed anything specific. Here's the error messages: </p><pre>$ firefox -safe-mode ExceptionHandler::GenerateDump cloned child 3792 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... </pre> <p>As detailed in that post, I have tried many variations of reinstalling, scrubbing my system, making sure I am updated, and looking at the systemd logs. </p><p>Since then, I have also tried to run firefox with gdb, and I get a seg fault: </p><pre> $ firefox -g GNU gdb (Ubuntu 9.2-0ubuntu1~20.04) 9.2 .... [New Thread 0x7fffe52e3700 (LWP 3166)] [New Thread 0x7fffe52a2700 (LWP 3167)] --Type &lt;RET&gt; for more, q to quit, c to continue without paging-- </pre> <pre>Thread 1 "firefox" received signal SIGSEGV, Segmentation fault. 0x00007ffff2719c5b in ?? () from /usr/lib/firefox/<a href="http://libxul.so" rel="nofollow">libxul.so</a> </pre> <p>I have found some suggestions that errors relating to libxul may be memory related, but I passed a memtest86 this morning, so back to zero. Anyone here have any thoughts? </p>


created: 2021-03-13T07:24:29-08:00
updated: 2021-03-13T11:34:40-08:00
title: Jak změnit barvu textu a pozadí neaktivních panelů (tabs) v userChrome.css
tags: desktop;tabs;windows-10;firefox-780;
product: firefox
topic: tabs
locale: cs
answers: 1398505;
creator: Mila_s
content:
<p>Po nové instalaci a update na v. 86 mám rozházené zobrazení víceřádkových panelů. Leccos jsem v userChrome.css pořešil, ale nevím, jak změnit barvu textu, a pozadí, neaktivních panelů (tabs) v userChrome.css </p>


created: 2021-03-13T07:11:02-08:00
updated: 2021-03-13T09:06:25-08:00
title: Session cannot be restored.
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398457;1398458;1398465;
creator: skypower4203
content:
<p>Of course, I set the previous session restore on the start page of about:preference. </p><p>However, if you restart Firefox, the session will not be restored and will start from the base screen. </p><p>My computer is a macOS environment. </p><p>Previously, it worked fine in Window environment, but I don't know what's wrong. </p><p>Please help me solve my annoying problem. Thank You. </p>


created: 2021-03-13T06:59:55-08:00
updated: 2021-03-13T08:38:53-08:00
title: Lost passwords from update!
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398459;
creator: SimplyMicheleR
content:
<p>I'm in tears.  I am generally computer savvy, but updating firefox today lost all my information.  yes, I looked on the boards and see solutions.  They might as well be written in Chinese, as I have no clue where to even start.  I have work to do and now can't get into anything, as some passwords require an admin to reset, and they don't work weekends! </p><p>Can anyone explain this in English? </p>


created: 2021-03-13T06:51:37-08:00
updated: 2021-03-14T17:10:42-07:00
title: Setting Up Of Two-Step Authentication
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398735;
creator: charmedpallas
content:
<p>Hi, I visited this webpage on Setting Up Of Two-Step Authentication :  <a href="https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication" rel="nofollow">https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication</a> </p><p>It states that I have to download one of the following authentication applications so I downloaded KeepassXC for Windows but after installing KeepassXC, it looks like a Password Manager instead of a Two-Step Authentication App. </p><p>I just want to set up my Two-Step Authentication for my Firefox, pls advice thanks. </p><p>Waiting for your reply asap, thank you again. </p><p>Cool Regards, Pallas </p>


created: 2021-03-13T06:46:24-08:00
updated: 2021-03-13T06:46:24-08:00
title: White square with circling "wait worm" hiding 2nd or 3rd opened tab in Firefox browser
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: dr.paul.g.ellis
content:
<p>Whenever I load Firefox on my WIN7 PC, after hitting the Accept/Agree message in the usual, first, white square covering the open tab, then the 2nd or 3rd tab I open gets immediately hidden behind another similar white square, but this on has a perpetually cycling "wait worm", so I have to open a new tab to get past it. </p><p>This has been happening for many months through many versions/updates of Firefox,in spite of clearing cookies etc... </p><p>I've looked online but the only similar report is from 2016 and the solution doesn't map onto current versions (and might not be for the same problem). </p><p>I use Chrome as my main browser with numerous tabs open routinely, but Firefox for casual/one-off queries. </p><p>Advice please? </p><p>Thank you. </p>


created: 2021-03-13T06:42:13-08:00
updated: 2021-03-13T08:40:27-08:00
title: Firefox reboot
tags: mac-os;desktop;other;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1398460;1398461;
creator: Taz-D
content:
<p>MAC's Mac is left on overnight.  Come morning, MAC has lost power due to bad UPS I rebuild bookmarks and Add Ons. .  Power up, &amp; Rebooted and Firefox comes back as a new install with no bookmarks and no ADD ONs.   </p><p>This has happened several times. </p><p>Suggestions???? </p>


created: 2021-03-13T06:19:44-08:00
updated: 2021-03-13T06:19:44-08:00
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: pol.paindaveine
title:
lassé des mises à jour de firefox qui me demandent àchaque fois de reconfigurer ma barre de tâches, des fonctionalités que s'exécutent sans problèmes avec les autres navigateurs. je crains de devoir faire le saut vers une autre solution!

content:
<p>L'option donnez votre avis aboutit sur un écran sans aucune interactions! une manière élégante de résoudre les problèmes. le reste est à l'avenant, des zones d'interactions masquées mais bien visibles avec d'autres navigateurs. Je ne sais quels sont vos objectifs! </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p><p><br> </p> <dl><dt> </dt></dl>


created: 2021-03-13T04:21:48-08:00
updated: 2021-03-13T07:04:29-08:00
title: Where is my menu bar?
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398413;1398416;1398441;
creator: pdsimdars
content:
<p>I had it set to always show my menu bar and this AM it is not there.   I looked in preferences and couldn't find that option.   What happened?  I like to have that menu bar up there so I don't have to constantly hit that 'alt' key to get it. </p>


created: 2021-03-13T04:02:44-08:00
updated: 2021-03-13T12:53:17-08:00
title: How to force PiP to always display on right bottom even if I moved it?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398518;
creator: paper9oll
content:
<p>I noticed that from the most recent version, the PiP no longer reset the displayed position on restart. If I moved it to bottom left corner and restart Firefox or even the PC, the next time I use PiP it is still displayed on bottom left corner. Same if I moved it to the center of the screen or to the top right corner or top left corner or top center or bottom center. </p><p>Is there a way to force it to display on right bottom corner by modifying the about:config? </p>


created: 2021-03-13T04:01:04-08:00
updated: 2021-03-13T04:01:04-08:00
title: multiple bookmarks to same site but with different login/password associated
tags: windows-7;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: bob237
content:
<p>I have multiple bookmarks to the same site in different Firebox bookmark folders.  Is there a way to specify the the bookmark in folder "A" should default to login/password "Y" but that the bookmark in folder "B" should default to login/password "Z"? </p>


created: 2021-03-13T04:00:15-08:00
updated: 2021-03-13T04:00:15-08:00
title: Firefox Screenshot
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: hjkuhnt
content:
<p>Bei mir ist die Funktion "Screenshot" im oberen Menü nicht mehr vorhanden. Habe die aktuellste Version auf meinem Rechner installiert. </p>


created: 2021-03-13T03:46:34-08:00
updated: 2021-03-13T07:49:52-08:00
title: Folders in Thunderbird
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1398417;1398421;1398422;1398423;1398426;1398430;1398440;1398445;
creator: tovi80alpha
content:
<p>I hope this is the right place for my problem.  As TB was working erratically I removed it (I thought but found this very hard)  I downloaded the current version 78.8.1 but now cannot see a reading pane all I get is shown on the screenshot.  Realise it is small to view but it may help.  I'm completely at a loss.  TIA </p>


created: 2021-03-13T03:41:58-08:00
updated: 2021-03-13T10:50:47-08:00
title: locked out of account
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398418;1398495;
creator: debvan64
content:
<p>Please help me unlock my account.  I have read a bunch of emails but ,  I"m not very computer savvy, and I am even more confused now.  Thanks </p>


created: 2021-03-13T02:58:28-08:00
updated: 2021-03-14T00:39:06-08:00
title: Keyboard/mouse issue
tags: mac-os;desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1398419;1398496;1398562;
creator: hockeycatcat
content:
<p>Whenever I press the letter 'a' on my keyboard when typing a Tweet in Twitter or typing something into a textbox in Instagram and many other sites, whatever my mouse cursor is currently on will be clicked without my permission. Is there a way to turn this off? </p><p>It gets really annoying because the letter 'a' is used quite a lot in sentences. </p>


created: 2021-03-13T02:23:57-08:00
updated: 2021-03-13T02:23:57-08:00
title: When syncing between devices, the location of bookmarks in subfolders is not remembered
tags: desktop;beta;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: yozz84
content:
<p>I use Firefox on 3 devices:  - a PC at home (Win 10, FF standard instalation),  - an Android phone (Xiaomi Mi 9T) - a PC at work (Win7) with the Firefox portable version.  </p><p>I have the latest, stable, up-to-date versions of Firefox on all my devices.  </p><p>The problem is when I save a bookmark on one of the computers at work or at home, and then the devices synchronize. <strong>Bookmarks between computers do not remember their position in the bookmark folders</strong> and are saved in the main folder. </p><p>I have already performed all the steps based on the instructions in this article, but the problem persists.  ([<a href="https://support.mozilla.org/en-US/questions/1270667|https://support.mozilla.org/en-US/questions/1270667" rel="nofollow">https://support.mozilla.org/en-US/que.../1270667</a>]) </p>


created: 2021-03-13T01:15:18-08:00
updated: 2021-03-13T20:50:42-08:00
title: Stop preload of 'Top Sites' on home screen
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398425;1398499;1398551;
creator: NuernbergerKnoedel
content:
<p>Firefox currently preloads the 'Top Sites' pinned on the home screen and shows a screenshot of each pre-loaded site as icon. I want to stop Firefox from pre-loading those sites and ideally replace them with an icon of my choosing. </p><p><strong>NOTE:</strong> I do NOT want to remove the 'Top Sites', I merely want to stop them from pre-loading. </p>


created: 2021-03-13T00:46:46-08:00
updated: 2021-03-13T00:46:46-08:00
title: 86.1 no longer deletes cookies et al — Forget about my browsing history
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
creator: tmajer1
content:
<p>This feature used to work, I tried 5 min, 2 hours, and 24 hours but no. I found that all my cookies are revealed within CCleaner. </p>


created: 2021-03-13T00:40:36-08:00
updated: 2021-03-13T10:47:01-08:00
title: i cannot open some sites
tags: desktop;websites;windows-81;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398431;1398463;
creator: shgh12
content:
<p>i cannot explore some sites and also proxy dont work </p><p>troubleshoot said it is because DNS  </p><p>site that i want to use is afagh-LC </p>


created: 2021-03-13T00:36:16-08:00
updated: 2021-03-13T05:59:11-08:00
title: Error message..... browser slows to a stop.
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398429;
creator: raraley
content:
<p>I have been getting this message on and off for about ten days now:  </p><p>A web page is slowing down your browser.  What would you like to do?    "Stop It" or "Wait"   "X". </p><p>Have never seen it before.  I have not installed any new programs and have run my PC Matic scan several times.  That seems to work for a couple of days then the yellow message reappears at the top of my laptop screen.  I am not a "computer guy" so the help I have tried to follow from on line articles hasn't helped. </p>


created: 2021-03-12T20:55:53-08:00
updated: 2021-03-13T10:06:53-08:00
title: the highlighted color for words for a "page search"
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398486;
creator: makemeupone
content:
<p>the highlighted words for a "page search" (edit-find on this page) are too dim, and difficult to see with the "default?" color for the highlighted word(s).  can i change the color to, say, light green, or red for greater contrast? i am using firefox ver. 86.0 32 bit. in win7 pro </p><p>thanks. </p>


created: 2021-03-12T20:26:27-08:00
updated: 2021-03-13T13:02:37-08:00
title: WAV files unable to play within browser
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1398402;1398519;
creator: Eitan
content:
<p>When I click a link to a MP3, FLAC, or Ogg file, Firefox goes to the URL of the link and plays the audio file. This is what I want to happen. When I click a link to a WAV file, Firefox prompts me to download it or open it externally in Windows Media Player. I would like it to play within the browser instead. These results occur in both normal and private windows, and after clearing the cache. </p><p>Trying the same thing in Edge and Chrome, all four audio files properly play within those browsers. </p><p>I have used <a href="https://www.learningcontainer.com/sample-audio-file/#WAV_file_Sample" rel="nofollow">this page</a> for testing. (This site has integrated audio players, which work fine, but some sites only have a link to the file.) </p><p>Thanks, Eitan </p>


created: 2021-03-12T19:38:39-08:00
updated: 2021-03-13T08:13:46-08:00
title: What happens to Previous Firefox Account Primary Email addresses?
tags: mac-os;desktop;sync;firefox-780;
product: firefox
topic: sync
locale: en-US
answers: 1398393;1398452;
creator: JohnTake
content:
<p>I changed the primary email address for my Firefox Account by adding a secondary email, then making it primary. </p><p>I made the change 3 months ago, but I'm still getting emails (such as product tips) from firefox@email.mozilla.org  at my Previous primary email.  </p><p>I could unsubscribe the previous primary email, but I have more serious concerns: </p> <ul><li> I have not been receiving any emails from firefox@email.mozilla.org  at  my new primary email ! </li><li> Is my previous primary email still associated with my Firefox Account sync data? If yes, for how long? Permanently?  Same question for old secondary emails... </li><li> Does Mozilla have a policy like Google whereby previously used emails cannot be re-used? </li><li> I am hoping that any old primary and secondary emails would be dissociated from my Firefox Account, and Deleted from Mozilla's databases and records. If this is not what happens, why not? </li></ul> <p>Thanks </p>


created: 2021-03-12T17:22:35-08:00
updated: 2021-03-14T14:16:15-07:00
title: When was the merging of Mozilla Support login and Firefox Account login completed?
tags: desktop;other;windows-81;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398367;1398372;1398378;1398389;1398391;1398489;1398716;
creator: ajk1962f
content:
<p>Per the attached, I've just read that users with Mozilla Support accounts must now log into Mozilla Support using their Firefox Accounts login.  The article does not specify when the merge of the two products was complete (i.e. <em>a specific date</em> in 2020).  While it may not seem consequential to provide the completion date once this date has passed, it would be very helpful in the interest of transparency if you would specify the date that the process was completed.  Thank you in advance. </p><p>ajk1962f </p>


created: 2021-03-12T17:19:07-08:00
updated: 2021-03-12T19:33:48-08:00
title: Cant log to some websites.
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398380;
creator: kyleohara46
content:
<p>I cant sign in to some website like pcpartpicker when I do I get stuck on a white screen another is Displate where by the image shows "Please ensure us you are a human." but there no option to check it. It works fine with chrome. </p>


created: 2021-03-12T16:48:54-08:00
updated: 2021-03-13T14:14:04-08:00
title: Mixed private and non-private browser mode with containers
tags: linux;desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398528;
creator: subscribe4
content:
<p>When using Firefox Containers with the Firefox container addon, is it possible to set the browser to forget everything done outside of any container? I don't want to use two different windows. </p>


created: 2021-03-12T16:47:44-08:00
updated: 2021-03-12T20:28:47-08:00
title: Certificado digital
tags: mac-os;desktop;privacy-and-security_1;needsinfo;firefox-860;
product: firefox
topic: privacy-and-security
locale: es
answers: 1398392;
creator: ire193
content:
<p>Hola,  </p><p>Tengo un certificado digital ya importado y no caducado en Firefox. El problema es que con la nueva versión en Preferencias&gt;Privacidad y Seguridad&gt;Certificados no me aparece "Preguntar cada vez" en la pestaña de certificados. Necesito marcar esto ya que es lo que marcan las intruscciones para usar el certificado digital en webs como <a href="https://sede.mjusticia.gob.es/es/tramites/" rel="nofollow">https://sede.mjusticia.gob.es/es/tramites/</a> </p><p>Por favor, necesito ayuda.  Gracias. </p>


created: 2021-03-12T16:25:02-08:00
updated: 2021-03-12T16:25:02-08:00
title: firefox had a prolem and crashed.
tags: linux;desktop;fix-problems;firefox-800;
product: firefox
topic: fix-problems
locale: en-US
creator: rainycreekmb
content:
<p>Just updated to the latest linux mint. Cannot open firefox even in safe mode. On Macbook Pro </p>


created: 2021-03-12T16:11:44-08:00
updated: 2021-03-12T20:08:36-08:00
title: Moving Firefox & Thunderbird to different HD
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398385;
creator: dlarrabee
content:
<p>I need to move Firefox &amp; Thunderbird from the hard drive with the operating system to the other hard drive. The hard drive is almost full &amp; need the room. Do I just move the folders to the other HD or...  I just want to make sure that I do it right without losing anything. Thanks for any help with this, Dave </p>


created: 2021-03-12T16:08:53-08:00
updated: 2021-03-12T17:51:22-08:00
title: Firefox completely fills up system drive with "invisible" data when left open.
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398368;1398369;1398370;1398371;
creator: mozilla.org13
content:
<p>I have had this issue happen three times in the last several weeks: I suddenly get a notice from Windows that my system drive is full. I check the drive's properties in file explorer and it confirms zero free space. I run Treesize Free as admin, it reports that the drive is mostly empty. WinDirState reports the same. I close Firefox and the drive returns to its normal amount of free space after a minute (as reported in Windows drive properties). </p><p>This has happened on two separate Windows 10 computers (home, once, and work, twice), but I do have bookmarks, options, and add-ons synchronized on Firefox between these two computers, so it could be an option or an add-on causing the issue. The home PC's drive had approximately 20 GB free out of 120 GB and was the first one to run into this. While Firefox was running, I expanded the partition a couple of times, but the extra space filled up in minutes. The work PC's drive has 362 GB free out of 471 GB. </p><p>I don't have any way to reproduce the issue. It just happens occasionally over the last few weeks. I usually leave Firefox running all the time, and may have up to 20 or 30 tabs open. </p><p>Has anyone else experienced anything even remotely similar to this, or have any clues about what could be causing it? </p>


created: 2021-03-14T16:15:02-07:00
updated: 2021-03-14T16:15:02-07:00
title: WHAT PREVENTS MOZILLA FROM EQUIPPING FIREFOX WITH A ROBUST DOWNLOAD MANAGER?
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: noel_envoide
content:
<p>Or at least a powerful/fast download engine, even if it has to depend on another vehicle to identify and capture. </p>


created: 2021-03-14T16:11:19-07:00
updated: 2021-03-14T16:11:19-07:00
title: Selecting a video on the YouTube Home page takes me to Latest YouTube posts instead.
tags: desktop;websites;windows-10;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
creator: rexrhino3
content:
<p>While on the Home page of YouTube, when I select a video to watch, I am taken to Latest YouTube posts instead. Sometimes if I use the browser back arrow I may be taken to the selected video or to the Home page. To watch a video I have to open it in a new tab.  </p><p>I only have this issue on the Firefox browser. I have done everything to fix the issue. I have cleared the browser history and cookies. I have reinstalled the browser. All this to no avail. This has been going on for over a month now. </p>


created: 2021-03-14T16:00:32-07:00
updated: 2021-03-14T16:00:32-07:00
title: Firefox Send Neoway Website
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: felipe.carboneri
content:
<p>Recently I found this website <a href="https://send.neoway.com.br/" rel="nofollow">https://send.neoway.com.br/</a> and it seems like the Firefox Send. It worked very weel. Does anyone know if this is a alternative to the original Firefox Send? Does anyone used it? Is it secure? </p><p>I posted in this forum because I haven't found the right way to send this question. </p><p>Thanks in advance. </p>


created: 2021-03-14T14:38:36-07:00
updated: 2021-03-14T14:38:36-07:00
title: Mobile Bookmarks Synced with Firefox Account Missing
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: acepiel
content:
<p>I use a Firefox account to help sync all of my bookmarks across several devices. I accumulated many bookmarks from my cell phone and they were automatically dubbed “Mobile Bookmarks” when I changed phones and performed a master reset on my old phone. The mobile bookmarks disappeared.  </p><p>How can I retrieve these Mobile bookmarks? I don’t have any back ups. </p>


created: 2021-03-14T13:44:39-07:00
updated: 2021-03-14T15:46:48-07:00
title: 9 doesn't appear
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398726;
creator: BAbernathy1
content:
<p>I am using Firefox on a Mac running 10.13.16.  The number 9 often doesn't appear.  It's just a -.  I don't have this issue on any other browsers.  Thoughts? </p>


created: 2021-03-14T13:24:09-07:00
updated: 2021-03-14T15:52:26-07:00
title: Privacy settings changed when I open FIrefox browser on Mac
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398696;1398703;1398727;
creator: themuseedorsay
content:
<p>I recently downloaded Firefox as a browser on my computer to better protect my privacy.  Unlike other browsers (including brave, a privacy friendly browser), Firefox completely logs me out of my account each time I quit the browser or restart my computer.  I lost my settings and bookmarks several times due to this, before deciding to sync my data across devices.  This is a problem I have never had with another browser.  However, with these settings, Firefox still resets my default browser from duck duck go to google and changes my privacy settings to remember history (when I have repeatedly set it to never remember history), send technical and interaction data to Moxilla, and allow Firefox to install and run studies every time I re-open Firefox and log into my account.  I have syncing on for my preferences at all times, and even made efforts to manually sync my settings right after changing them to my preferences, but these few settings still continue to reset.  I chose Firefox as my browser to protect my privacy, but it feels ridiculous having to change my settings every time I open Firefox just to get the protections I want.  I also noticed that under “Firefox Data Collection and Use” you say “We always ask permission before receiving personal information.”, however this seems to be the opposite of what I am experiencing as I have to actively prevent Firefox from running studies and sending technical interaction data to Moxilla by changing my settings again and again. </p>


created: 2021-03-14T12:50:00-07:00
updated: 2021-03-14T13:35:03-07:00
title: How do I sync my Chromium Bookmarks to Firefox Mozilla
tags: linux;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398702;
creator: sailhopc
content:
<p>I can not see how to sync my bookmarks from my old Chrome and Chromium browsers to my new Firefox Browser? </p><p>Thanks </p><p>Chuck </p><p>[email]@yahoo.com </p>


created: 2021-03-14T12:00:49-07:00
updated: 2021-03-14T13:30:06-07:00
title: T-mobile
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398697;
creator: dex12
content:
<p>Slow response when accessing <a href="http://t-mobile.com" rel="nofollow">t-mobile.com</a> and when trying to log in goes to error page.  This goes back several months.   Both Windows 10 and Firefox are regularly updated.  Edge browser for one does not have this problem. </p>


created: 2021-03-14T12:00:22-07:00
updated: 2021-03-14T16:00:51-07:00
title: Where are master password stored?
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398679;1398686;1398695;1398701;1398707;1398720;1398722;1398729;
creator: hcWCCGY5Xs
content:
<p><a href="https://support.mozilla.org/en-US/questions/1274374" rel="nofollow">https://support.mozilla.org/en-US/questions/1274374</a> </p><p>I see both key3.db and key4.db can be used for the master pasword depending on the version of Firefox. </p><p>I have Firefox 86.0.1, which has both key3.db and key4.db, but key3.db is dated several years later than key4.db. Does it mean that Firefox 86.0.1 uses key3.db? </p><p>How to read the password from key3.db using an external program (e.g. python or command line)? </p>


created: 2021-03-14T11:24:07-07:00
updated: 2021-03-14T14:37:56-07:00
title: zálohování záložek
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: cs
answers: 1398721;
creator: panshotcz
content:
<p>Dpbrý den, prosím o radu: </p><pre>  Chci přeinstalovat OS W10 Pro, 64 bit., novou  čistou instalací, </pre> <p>a následně také nově nainstalovat všechny aplikace. Potřeboval bych tedy vytvořit zálohu současných záložek, ale nevím kam je M. Firefox ukládá. Předpokládám, že to bude obdobně jako G. Chrom, tedy Bookmarks v AppData? </p><pre>  Obdobný dotaz mám pro vytvoření zálohy pošty v apl. M. Thunderbird. </pre> <pre>   Děkuji moc za radu. </pre> <p>S přáním hezkého dne </p><pre>   M. Balda </pre>


created: 2021-03-14T11:18:41-07:00
updated: 2021-03-14T13:11:19-07:00
title: page crashing
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398687;
creator: shehan.nimesha75
content:
<p>this is my ebay selling hub page why was tha showing like this i want to fix this without uninstalling firefox and re install please can you help me fix this issue other pages are ok but only one this page was showing like this </p>


created: 2021-03-14T11:16:06-07:00
updated: 2021-03-14T11:16:06-07:00
title: Opening link (from email) opens that link PLUS a home page ...
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: RickSPI58
content:
<p>just started happening ... last week?  I like to send links to myself via email, clicking on that link on my iMac Mail opens that link page, PLUS another page with my Home Page link. Annoying. </p>


created: 2021-03-14T11:13:18-07:00
updated: 2021-03-14T11:13:18-07:00
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
creator: zian.choy
title:
Internet Explorer Accelerators (sometimes called Web Slices) For Translations and Mapping: Firefox Equivalent

content:
<p>I'm trying to use Firefox more instead of Internet Explorer I can't find a way to see a map or translation without going to a new tab. </p><p>I tried "To Google Translate" (<a href="https://www.mozilla.org/en-US/firefox/features/translate/" rel="nofollow">https://www.mozilla.org/en-US/firefox/features/translate/</a>) but when I click on "Translate" in the context menu, the extension launches a new tab. I don't want a new tab because it distracts me from my goal of understanding the original website. </p><p>What is the best way to see a translation of some text or map of a location mentioned on a website in Firefox while remaining on the current page? </p><p>I found some old resources but all of them are no longer unavailable. </p> <ul><li> <a href="https://www.ghacks.net/2008/08/28/internet-explorer-8-features-and-their-firefox-equivalent/" rel="nofollow">https://www.ghacks.net/2008/08/28/internet-explorer-8-features-and-their-firefox-equivalent/</a> </li><li> <a href="https://mike.kaply.com/2008/03/07/microsoft-activities-for-firefox-new-version/" rel="nofollow">https://mike.kaply.com/2008/03/07/microsoft-activities-for-firefox-new-version/</a> </li><li> <a href="http://www.glazman.org/weblog/dotclear/index.php?post/2008/03/10/WebSlices-in-Firefox-who-wants-to-try-" rel="nofollow">http://www.glazman.org/weblog/dotclear/index.php?post/2008/03/10/WebSlices-in-Firefox-who-wants-to-try-</a> </li><li> <a href="https://wiki.mozilla.org/Labs/Ubiquity" rel="nofollow">https://wiki.mozilla.org/Labs/Ubiquity</a> </li></ul>


created: 2021-03-14T11:04:09-07:00
updated: 2021-03-14T11:04:09-07:00
title: words disappear from Gmail drafts in German
tags: desktop;websites;windows-10;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
creator: danigold3067
content:
<p>When I use Gmail in my up-to-date Firefox under Windows 10 or Linux and type e.g. "Leser und Leserinnen", then exit the draft and reopen it, "und Leserinnen" is gone. This happens to all tested feminine forms ending with "-innen", even irregular or non-existing ones, if they follow the masculine form and " und " (both preceded and followed by exactly one space). The truncation is case insensitive, and when I type the feminine form first, "innen" will be cut, and " und [masculine]" as well. Turning off auto-correction didn't help. Also, when I send a mail containing such a double form, it arrives correctly, but in my sent mails " und [feminine]" is gone. However, when I then open "forward" or "reply" with repetition of the sent mail, the deleted words are back in place. None of this happens when I use another browser or an E-Mail client or the Gmail app on my phone, nor does it happen with other mail providers, not even when using Firefox. I know this sounds weird, as if there were an automatic "politically incorrect maker". But it is exactly what happens. I wonder if anyone can replicate the phenomenon or - even better, find out why it occurs. </p>


created: 2021-03-14T10:35:52-07:00
updated: 2021-03-14T15:40:24-07:00
title: How do you turn off auto save password "request".
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398723;1398724;
creator: bobsinoregon
content:
<p>How do I get Firefox to stop asking if it should save passwords?  I never want to save a password. </p>


created: 2021-03-14T10:28:40-07:00
updated: 2021-03-14T10:28:40-07:00
title: Firefoxes crashes on some websites on Arch linux because of speechd
tags: desktop;fix-problems;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
creator: croxis
content:
<p>Firefox crashes on some large corporate websites (home depot, us bank) due to the speechd thread crashing. This also happens in safemode. Firefox does not crash if speech-dispatcher is removed. <a href="https://crash-stats.mozilla.org/report/index/f57f457d-b6b3-4d2c-b013-d84ac0210314" rel="nofollow">https://crash-stats.mozilla.org/report/index/f57f457d-b6b3-4d2c-b013-d84ac0210314</a> </p>


created: 2021-03-14T10:13:34-07:00
updated: 2021-03-14T10:13:34-07:00
title: trello stopped loading on Win 7
tags: windows-7;desktop;fix-problems;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
creator: needsleep
content:
<p>Trello has stopped loading on Win 7.  No error messages that are in my face, just has an hourglass (or equivalent) symbol.  Last time this happened, two updates ago, I disabled an add on, and it worked again, even after re-enabling it.  Last update I had the problem again, but disabling the same aforementioned add-on didn't fix it. Disabling all add-ons did not fix it. Then I got the update today. I still have the issue. I'm on 86.0.1 </p><p>At the moment I only use Trello on Win 7. I don't go anywhere else on the internet. I'm writing this support request from a Win 10 box. </p>


created: 2021-03-14T09:57:56-07:00
updated: 2021-03-14T10:32:56-07:00
title: Why is Firefox so Unstable?
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398650;
creator: phonyaddress
content:
<p>With every update, Firefox becomes more and more unusable. It's been 20 minutes so far on this morning's session, but the tab won't open. And Options won't let me clear data as those tabs are dark. It's hard to be nice when I read these same complaints in forums all over the internet. It's only getting worse, and the recommendations are always the same -- clear your cache, remove extensions, blah, blah, blah. No, nothing works! It's time to blow it up and start over. Not to mention that it's always crashing or not responding. It's just about as useless as Edge and Chrome. What a pity. (Oh, I just noticed -- 27 minutes later -- that the Clear Cache tab is now active. Better late than never, I suppose.) </p>


created: 2021-03-14T09:39:13-07:00
updated: 2021-03-14T10:41:31-07:00
tags: mac-os;desktop;privacy-and-security_1;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398651;
creator: lrippa
title:
Firefox will not allow me to receive or send info To sumienationalcapitalarea.org I have been an active member for many years and hope you can get me back on. Lillian Rippa

content:
<p>How can you get me back on  <a href="http://sumienationalcapitalarea.org" rel="nofollow">sumienationalcapitalarea.org</a>  I have been an active member for many years.  Lillian Rippa. We share our art with shows, meetings and recently began zoom meetings successfully. Please help This site is an important part of my art life. </p>


created: 2021-03-14T09:38:38-07:00
updated: 2021-03-14T10:44:45-07:00
title: not responding
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398654;
creator: revere31
content:
<p>seems like continuous NOT RESPONDING ---either a file at times--or  sites at times----FIREFOX NOT RESPONDING </p><p>tried system restore to a earlier date---same thing at times--at times opening yahoo email just drags on--as that dragging on i go to another site and it opens quick--then at times other sites drag on </p><p>john </p>


created: 2021-03-14T09:04:19-07:00
updated: 2021-03-14T09:41:55-07:00
title: Missing .webloc drag-and-drop feature following v70
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398637;1398644;
creator: jmonaco
content:
<p>Firefox historically supported the ability to drag and drop a ".webloc" file for the current website's address on macOS, but the feature has moved around between various updates and has been generally underdocumented. </p><p>User @GilDawson posted related questions looking for this feature following the v26 and v61 updates: <a href="https://support.mozilla.org/en-US/questions/1231891" rel="nofollow">https://support.mozilla.org/en-US/questions/1231891</a> <a href="https://support.mozilla.org/en-US/questions/983554" rel="nofollow">https://support.mozilla.org/en-US/questions/983554</a> </p><p>Based on this history, it can be inferred that the feature has been available at different times by dragging the green lock icon, by command-dragging the green lock icon, or by dragging the control center's information ('i') icon. </p><p>However, v70 introduced the site information panel, effectively replacing the control center, and nothing about the new panel appears to be draggable with or without modifier keys: <a href="https://blog.mozilla.org/security/2019/10/15/improved-security-and-privacy-indicators-in-firefox-70/" rel="nofollow">https://blog.mozilla.org/security/2019/10/15/improved-security-and-privacy-indicators-in-firefox-70/</a> <a href="https://support.mozilla.org/en-US/kb/site-information-panel" rel="nofollow">https://support.mozilla.org/en-US/kb/site-information-panel</a> </p><p>The current documentation for "creating a desktop shortcut" appears to describe the pre-v70 control center under Windows (with no customized article available for "Mac"): <a href="https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website" rel="nofollow">https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website</a> </p><p>Like @GilDawson, I often used .weblocs in my workflows with Safari and this is now my only real pain point in transitioning to default use of Firefox. I have been launching Safari, pasting in web addresses, dragging out .weblocs from there, and then quitting Safari, which is kind of absurd. </p><p>(1) Does the .webloc feature exist in any form on macOS anymore?  (2) If so, how is it activated? If not, what would be the best way to report the regression? (3) Should the "desktop shortcut" documentation be updated at some point? </p><p>Any help would be greatly appreciated! Thanks. </p>


created: 2021-03-14T08:18:25-07:00
updated: 2021-03-14T09:14:07-07:00
title: Firefox randomly deletes all logins on my browser.
tags: desktop;cookies;windows-10;firefox-860;firefox-8601;
product: firefox
topic: cookies
locale: en-US
answers: 1398627;1398628;
creator: lagless9989
content:
<p>Hi, recently I've been seeing a repeated problem where instead of having everything logged in and ready to go on many websites, somehow ALL of my logins get deleted, as if they never even existed. This is really troublesome because I have multiple google accounts and they have to be logged in in a specific order so that certain links actually go to the right account. This has happened twice now, the first time I thought it was one time weird occurrence, but now that it happened again, I want to know what the problem is and fix it.  So I want to know, is anyone else having this problem? I know some websites log you out after some time, but really there are many where it should stay, like YouTube, Twitter, Reddit. Luckily, logins seem to be the only thing affected as bookmarks and browser history seem to be unaffected. </p>


created: 2021-03-14T07:28:23-07:00
updated: 2021-03-14T13:20:14-07:00
title: Clicking onto youtube videos ends up on a diffeerent location
tags: desktop;websites;beta;needsinfo;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1398635;1398646;1398689;
creator: j.rosser89
content:
<p>So when I try to click on a youtube video, quite often it will go to a different video or a poll that is associated with someone I am subscribed to or have viewed previously. The only way I get around this is opening the video in a different tab. </p>


created: 2021-03-14T07:27:09-07:00
updated: 2021-03-14T13:26:05-07:00
title: The reCAPTCHA is not loaded (blocked).
tags: desktop;privacy-and-security_1;needsinfo;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398636;1398677;1398694;
creator: yuri.sokolov.89
content:
<p>I noticed that on ALL sites where the reCAPTCHA from Google should be loaded, with the Enhanced Tracking Protection enabled, the captcha is not loaded. I reported to each such site through the Message about a breakdown due to blocking, but it did not help. This should be corrected if possible. </p>


created: 2021-03-14T07:05:14-07:00
updated: 2021-03-14T07:05:14-07:00
title: mail tab indicates unread/ new messages but all are read
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: sisterkate1950
content:
<p>Yahoo! for email.  Tab indicates that there are unread/ new messages but all have been read.  I use Firefox in private mode.  Closed the browser (private mode is supposed to delete all cookies &amp; cache), restarted my laptop, when back to mail, it shows more unread messages.  Am I missing something?  Being a little OCD, this is upsetting me.  Any suggestions? Help? </p>


created: 2021-03-14T06:46:09-07:00
updated: 2021-03-14T12:56:49-07:00
title: Different sites via https or http
tags: desktop;websites;needsinfo;
product: firefox
topic: websites
locale: en-US
answers: 1398656;1398678;1398683;
creator: yuri.sokolov.89
content:
<p>In rare cases, some sites, depending on https or http, return different content. For example <a href="http://vx.zedz.net/" rel="nofollow">http://vx.zedz.net/</a> and <a href="https://vx.zedz.net/" rel="nofollow">https://vx.zedz.net/</a> or <a href="http://1whois.ru/" rel="nofollow">http://1whois.ru/</a> and <a href="https://1whois.ru/" rel="nofollow">https://1whois.ru/</a>. Such sites are quite rare, but I have come across them many times, not only with the ones mentioned above, I cannot give more examples since I no longer remember the address. There is an option "HTTPS only mode" in the settings. If the user has a value for "Enable HTTPS only mode in all windows" or "Enable HTTPS only mode in private windows only", such sites may return different content than the user wanted. This will prevent the user from knowing that the content depends on https and http. In this case, as a user, I can suggest in the "HTTPS Only" mode to warn that the content of the site may depend on https and http or check (if possible) or warn when navigating to such sites. </p>


created: 2021-03-14T06:44:41-07:00
updated: 2021-03-14T13:08:04-07:00
title: type de contenu
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1398685;
creator: jean-remyaero
content:
<p>Bonjour à toutes et tous  Je souhaiterais ajouter du contenu dans  Préférences-&gt;general-&gt;fichiers et applications -&gt; Applications -&gt; type de contenu  Comment puis je faire  Actuellement j'ai dans " type de contenu " 5 " réferences " applications "  avant il y en avait + - 10 , comment puis je les remettre  Merci </p>


created: 2021-03-14T06:43:05-07:00
updated: 2021-03-14T07:26:07-07:00
title: Page display not correct
tags: windows-7;desktop;other;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1398614;
creator: x905
content:
<p>Hello you smart people at Mozilla or others, When opening a page on ebay, after signing in to review my purchases, the page displays correctly when clicking further to open the link to review an item or to contact the seller the page is completely distorted and improperly presented. Thinking it was the site I connected with Chrome which loads it perfectly. So it must be a problem with Firefox browser. </p><p>Best regards to those that can figure this out! </p>


created: 2021-03-14T06:24:20-07:00
updated: 2021-03-14T09:21:05-07:00
title: How do I make firefox open one particular instance ... ?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398633;
creator: LinkBird
content:
<p>Hello </p><p>How do I make firefox open one particular instance or profile <strong>when I click 'any' URL / Links from computer </strong>[not links within browser] ? </p><p>It seems it normally opens the last instance of Firefox I created. </p><p>Thank you </p>


created: 2021-03-14T06:05:24-07:00
updated: 2021-03-14T09:26:25-07:00
title: Add on not active until clicked on the task bar?
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398638;
creator: tylerkennedy
content:
<p>Hi there, </p><p>I just made the switch to firefox, and one of my needed extensions is a thing called beeline reader, it colours each line of text to help with dyslexia. I've used it for years with no problems, but I'm having trouble specifically on firefox.  </p><p>Even though i have it enabled (in private mode too), it doesn't want to actually activate until i click on its icon on the task bar. I'll be scrolling through pages on a website, and from moving from page 3 to page 4, it will turn itself off and I'll need to click on the logo again to bring it back. </p><p>Any ideas? </p>


created: 2021-03-14T04:36:04-07:00
updated: 2021-03-14T10:56:11-07:00
title: fire fox browzer
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1398660;
creator: ebaaghaei
content:
<p>To install firefox in my country there is disturbanse .i means if any one wants to install firefox it have to install digilife app wich is supported by ofoghkurosh  shop wich has no any relation thisctw app together </p>


created: 2021-03-14T04:19:54-07:00
updated: 2021-03-14T09:18:15-07:00
title: I can't change my defult search engine
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398613;1398630;
creator: 2353765012
content:
<p>I suddenly found that I can't change my defult search <a href="http://engine.My" rel="nofollow">engine.My</a> defult search engine is always duckduckgo and whatever search engine I choose it will changes back to duckduckgo at once.Any suggestions will be help. </p>


created: 2021-03-14T00:56:55-08:00
updated: 2021-03-14T09:31:59-07:00
title: independence profiles
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398582;1398641;
creator: mixtifori
content:
<p>I do not speak English, sorry for the inconvenience, the text has been translated by an online translator. </p><p>I have configured two profiles in my firefox browser, one of the profiles with add-ons for normal internet browsing and another profile without add-ons and with the most "appropriate" settings to browse safely in my most personal operations, mail, bank, doctor, ... I have doubts about whether the profiles are completely independent at the firefox internal processing level, I understand that at the configuration level they are different, but is my profile really "safe" it is? Does firefox not share "comun" information in internal operations?do profiles function as separate "rooms" where no information of any kind is shared or mixed? Thanks a lot. </p>


created: 2021-03-14T00:32:07-08:00
updated: 2021-03-14T13:22:34-07:00
title: mailchimp.com website overloads CPU and hard drive usage in Firefox
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398585;1398648;1398691;
creator: papamail
content:
<p><a href="http://mailchimp.com" rel="nofollow">mailchimp.com</a> website overloads CPU and hard drive usage in Firefox (Windows and Linux desktop versions), preferably after about 1 hour of work with website or after logout from account, issue is absent in other web browsers. </p>


created: 2021-03-13T23:35:21-08:00
updated: 2021-03-13T23:39:17-08:00
title: How to change only background image for new tab?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398561;
creator: kushtiwari16
content:
<p>I followed the solution in [<a href="https://support.mozilla.org/en-US/questions/1271362" rel="nofollow">this</a>] thread but ended up only with a white background. I have verified that image url is correct. Here is my userContent.css: </p> <pre>@-moz-document url-prefix(about:home), url-prefix(about:newtab) { 	.click-target-container *, .top-sites-list * { 		color: #fff !important ; 		text-shadow: 2px 2px 2px #000 !important ; 	}  	body { 		background: url(C:/Users/Kush/Documents/Wallpapers/Desktop/eyohsf22z2551.jpeg) !important ; 		background-size: cover !important ; 	} } </pre> <p>Any help is appreciated </p>


created: 2021-03-13T23:14:27-08:00
updated: 2021-03-14T09:21:21-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398578;1398592;1398634;
creator: k.bouzakis
title:
Firefox opening but not loading any page while other browsers do. Tried all the solutions posted to date.

content:
<p>Hello everyone, </p><p>Firefox starts but cannot load any page while other browsers do. What have I done so far: 1. Uninstalled Firefox and installed latest version from scratch. 2. Deleted cookies and cache  3. Changed the options at Windows Firewall settings (deleting Firefox and adding it again as indicated in support posts) 4. All the above after starting in Safe Mode </p><p>If that helps or haw something to do with Firefox problem, I have downloaded and installed Proton VPN (a service by ProtonMail company) relatively recently  </p><p>Any ideas please? </p><p>Thanks a lot in advance! </p>


created: 2021-03-13T22:55:02-08:00
updated: 2021-03-14T13:38:47-07:00
title: Scroll Arrows missing on YouTube
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398573;1398659;1398681;1398688;1398704;
creator: Marc7
content:
<p>I noticed today after reloading YouTube's main page, that the scroll arrows one would see at the right of the screen are missing on all YouTube pages I've been to. Whatever the issue is it seems to only be affecting YouTube as the scroll arrows are showing up fine on all other websites, including other google based ones. Anyone know what's happening here? Is this a glitch on their end, or is this an issue from the browser's side?  </p><p><br> Including a screengrab with a circle at the area, or at least the upper one, for you all to see what's going on. </p>


created: 2021-03-13T22:22:21-08:00
updated: 2021-03-14T08:38:48-07:00
title: Another http/https problem.
tags: desktop;privacy-and-security_1;windows-10;firefox-860;firefox-8601;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398557;1398563;1398584;1398595;1398597;1398598;1398600;1398623;
creator: rafikiphoto
content:
<p>When I try to access <a href="http://www.surinenglish.com" rel="nofollow">http://www.surinenglish.com</a> I get the attached error message.  </p><p>I have clicked the padlock and set it to <em>off</em> for this site. I have set <em>no proxy for this site</em> and still get the same problem.  Running the site in Vivaldi and MS Edge the site loads perfectly fine.  </p><p>In FF with HTTPS switched <em>off</em> it loads fine.  With FF HTTPS switched <em>off</em> but with <em>HTTPS Everywhere </em> running but deactivated for the site it loads OK.  </p><p>It looks like a FF problem but I can't find a way to fix it. Can someone help, please? </p>


created: 2021-03-13T22:06:43-08:00
updated: 2021-03-14T13:23:19-07:00
title: my address bar on some sites are black on black or white on white
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398586;1398590;1398629;1398692;
creator: phungq
content:
<p>Ever since the recent update (March 13, 2021), my search bars on some sites (Amazon Merchant Account) are basically invisible unless I highlight them.  This is extremely annoying and I need help changing it to always black text on white.  Thanks! </p>


created: 2021-03-13T21:20:52-08:00
updated: 2021-03-13T21:20:52-08:00
title: Firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: ivnik14
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1329237" rel="nofollow">/questions/1329237</a>]</i><br> Доброе утро. При попытке скачать, пишет " не поддерживается вашим устройством".  В чем причина ? </p>


created: 2021-03-13T20:56:54-08:00
updated: 2021-03-14T13:31:27-07:00
title: Connection failed
tags: windows-7;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398661;1398699;
creator: devita68
content:
<p>Trying to make a payment on Paypal credit. Keep getting message Connection failed. How do I fix this  ? </p>


created: 2021-03-13T20:02:12-08:00
updated: 2021-03-14T09:09:12-07:00
title: print preview
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398570;1398616;1398626;
creator: tleidel
content:
<p>I'm not that tech savy. all I want to do is add print preview back to drop down menu, complete with sizing options, etc. many are unhappy it's gone as a default. can you tell me how to, simply, assume I'm an idiot, how to restore it? </p>


created: 2021-03-13T19:47:12-08:00
updated: 2021-03-14T01:28:13-08:00
title: Other Bookmarks
tags: windows-7;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398569;
creator: Hikermann
content:
<p>Hello - </p><p>Have never paid any attention to "Other Bookmarks"; discovered it today, and it's full of a long list; followed the instructions - Right-click anywhere in Bookmarks toolbar - Uncheck "Show Other Bookmarks - Revisited Bookmarks pull-down; Show Other Bookmarks remains full of a long list - Following the "Help" directions accomplished nothing </p><p>How do I remove/delete Show Other Bookmarks, as well as all of the bookmarks stuffed into that category? </p><p>Thank you / appreciated Nels </p>


created: 2021-03-13T19:00:12-08:00
updated: 2021-03-13T19:00:12-08:00
title: printer feature on Firefox
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: aggi46
content:
<p>The last update to Firefox provided a modified PRINT feature that works improperly. It prints the second page upside down.  I have tried every possible way to correct this, but I cannot. </p><pre> Please return the old version of PRINT feature.  It worked great. Very efficient.  It did not ask me a whole lot of decisions before letting my printer actually print. </pre> <p>And it actually printed the second page, and all subsequent pages right side up. BTW, my printer is a HP laser jet. </p><pre> Sure hoping you will fix this ASAP, and meanwhile you can give us back the old PRINT.  Call it OLDPRINT.  We will be happy.   Please rush.  I print everyday.      from Aggi Raeder   aggi@earthlink.net </pre>


created: 2021-03-13T18:49:56-08:00
updated: 2021-03-14T04:15:16-07:00
title: Request for app mode for any websites.
tags: desktop;other;windows-10;feature-request;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398588;
creator: rrrsudarshan0
content:
<p>I recently switched to Firefox on both my windows laptop and my Samsung phone only for the sync technology it has established. Before moving to Firefox, I was using chrome and edge alternatively. And both of these browsers had an option to use a website as an app. In chrome its simply to click on the 3 dots in the right, more tools, and then create shortcut. It was possible in edge too, since it was based on the chromium engine. But I do not see any such option in Firefox. I do acknowledge that Firefox is not based on the chromium engine. However, I would love to see an option like that. Thank you for your time. </p>


created: 2021-03-13T18:49:14-08:00
updated: 2021-03-13T18:49:14-08:00
title: dowloads and updates that bypass the open/save as dialog
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: redslider
content:
<p>I've encountered some apps and updates  I download with firefox, but  bypass the open/save_as dialog and directly open an installer dialog of their own.  Is there anyway to force all downloads to be filtered through the save options dialog? I'm using a Win10 Pro system. </p>


created: 2021-03-13T16:55:05-08:00
updated: 2021-03-14T11:03:24-07:00
title: "Open link in new window" in private browsing
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
answers: 1398662;
creator: emre.tkg
content:
<p>Is there a way for a user to "open link in new (non-private/regular) window" when right-clicking during private browsing? I vaguely remember this being possible in early versions of Firefox, but it no longer seems to be on the context menu. Can it perhaps be added to the menu via some about:config tweak? </p>


created: 2021-03-13T16:45:32-08:00
updated: 2021-03-13T16:45:32-08:00
title: onBlur=“self.close()” different behaviour in Chrome and Firefox
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: tstokes1
content:
<p>I have a popup, launched from onClick with a URL and a name. In the popup's body tag I have </p><p>&lt;body onBlur="self.close()"&gt; </p><p>With Chrome (Version 89.0.4389.82 (Official Build) (64-bit) on Ubuntu 20.04) it works as intended. If I move focus outside of the popup window the window closes. I can drag the popup around and resize it. I can reuse it with a different URL. </p><p>With Firefox (86.0) as soon as I touch the frame (to resize) or the header (to drag) the window closes. </p><p>I tried onfocusout, but the window goes to the background and does not close. </p><p>What am I doing wrong? Or how can I make Firefox behave like Chrome? </p>


created: 2021-03-15T16:43:58-07:00
updated: 2021-03-15T16:43:58-07:00
title: Firefox appears on Mac Dash Board behind other Dash items
tags: mac-os;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: holmbergdavid0
content:
<p>Firefox appears on Macbook Dash Board behind other Dash Board items, tried re-start options (safe mode &amp; Opt Command P + R restart) </p>


created: 2021-03-15T16:29:13-07:00
updated: 2021-03-15T16:29:13-07:00
title: How to change/increase addon/extension window size?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: czw
content:
<p>When clicking on an addon icon in the toolbar, I want to increase the size of the pop up window </p>


created: 2021-03-15T16:19:05-07:00
updated: 2021-03-15T16:19:05-07:00
title: Can't sign into Microsoft accounts
tags: linux;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: dhy1996
content:
<p><strong>Version:</strong> Firefox 86.0.1 Canonical for Ubuntu 18.04 </p><p><strong>Issue:</strong> When I go onto the microsoft account sign-in page, the form has no stylesheets loaded as shown in attached screenshot and the login button does nothing. Tried clearing cache, history, everything and turning off all extensions, still the same result. Console output screenshot attached as well. </p>


created: 2021-03-15T15:59:11-07:00
updated: 2021-03-15T15:59:11-07:00
title: web page slowing down browser message
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: anniecarol321
content:
<p>I keep getting an error message saying web page is slowing down your browser (I have no idea what web page it is), when I click "stop it" everything freezes up.  I have tried to clear browser history and clear any temporary files I could fine, did not help.  Also tried the suggestion to look at task manager but that does not show anything and takes in  a circle.  Any suggestions of how to clear this up ?  Sorry I am not tech-savvy that some of the "help" functions I cannot follow them.  Thanks. </p>


created: 2021-03-15T15:49:38-07:00
updated: 2021-03-15T15:52:37-07:00
title: high cpu usage, not many tabs open (less than 20)
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398909;
creator: tp_2346
content:
<p>this seems to have only happened with a recent update  </p><p>after a few hours open, the laptop's fan starts making noises. previous to a recent re start, I was getting about 50% (exactly) cpu usage after a few hours use (this has been for the past 2 or 3 weeks - 50% cpu use after a few hours of browser open, for 2-3 weeks). yesterday I restarted, process explorer is now showing 80% (80) cpu usage. Task manager shows my cpu almost maxed. </p><p>something's.....changed in the memory management or something. there has been a software change. noticeable step change </p><p>about....3 weeks ago till yesterday, 50% cpu use after Ff open for a few hours. today, cpu usage is now 80% after a few hours of brower open </p><p>I'm on 86.0.1, W7 64bit </p>


created: 2021-03-15T15:49:00-07:00
updated: 2021-03-15T15:49:00-07:00
title: Firefox in Ubuntu won't let me sign in, says wrong password every time
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: INFO4091
content:
<p>Hi, </p><pre>      Thanks in advance.  I'm days behind in my work as my windlows stopped working and I reinstalled and am using ubuntu now.  I am logged in to my firefox account on both the windows desktop, which I can still access with limited function and am messaging you from now, as well as my android phone.  I have verified my firefox account and tried a dozen times but in Unbuntu this friggin system will Not let me log into my firefox account in firefox to sync my passwords, extensions etc etc.  It will do nothing but tell me my user name or password is wrong, quite infuriating actually.  Can you possibly assist in any way?  It would be greatly appreciated. </pre> <p>Thank you </p><p>Ivan </p>


created: 2021-03-15T15:24:05-07:00
updated: 2021-03-15T15:30:56-07:00
title: Firefox 86 keeps on crashing upon startup in Linux Mint 20.1
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398900;
creator: Dunes66
content:
<p>I am using Linux Mint for about  4 years. Recently upgraded from Linux Mint 19.3 to 20.1which came with what I believe was Firefox 85. Worked fine. Problems started when I received the update to Firefox 86 Firefox 86 keeps on crashing upon startup Removed and reinstalled Firefox but the issue remains. Updated Firefox, updated Linux. Started Firefox in safe mode and it crashes.  </p><p>Crash ID: bp-1e08a24b-58eb-4381-8526-d8af50210315 </p><p>What can I do to resolve this issue? </p><p>Kind regards </p>


created: 2021-03-15T15:08:44-07:00
updated: 2021-03-15T15:08:44-07:00
title: Can't launch and I can't make new profiles.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: rudecatodoom
content:
<p>I downloaded malware accidentally and now I can't launch Firefox. It said something about profiles. I opened the profile manager to see what was up and make a new one if the one was just glitched but I get this message. I couldn't find any other info on this so help would be appreciated. </p>


created: 2021-03-15T14:45:14-07:00
updated: 2021-03-15T14:45:14-07:00
title: enrique aguilera
tags: desktop;other;
product: firefox
topic: other
locale: es
creator: enriqueaguilera2008
content:
<p><strong>pregunta existe alguna extension que bloquee las paginas web para que no te cambie el diseño del cursor?</strong> por que una de las web que mas trabajo te cambia el puntero y me frena mucho no me interesa y me da igual quiero que siempre este el cursor con la forma normal gracias atentamente enrique aguilera </p>


created: 2021-03-15T14:20:40-07:00
updated: 2021-03-15T14:52:12-07:00
title: Return button question
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398888;
creator: ronfilipek1
content:
<p>I am using Firefox 86.0.1 on both a desktop and laptop computer using windows 10.  On the laptop, when I scroll down a page, click a like to go to anther page, then use the back button to return, I am returned to scrolled down position.  On the desktop, when I do the same, I am returned to the top of the page.  Any suggestions on how to get the desktop to act like the laptop and return to the prior scrolled position? </p><p>Thanks </p>


created: 2021-03-15T13:36:14-07:00
updated: 2021-03-15T14:06:53-07:00
title: Cannot play media. No decoders for requested formats: video/mp4
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398878;
creator: igorhbst
content:
<p>Suddenly, most videos won't play.  Upon closer inspection of the console messages, I get the following:  <strong> </strong> "Cannot play media. No decoders for requested formats: video/mp4; codecs="avc1.42E01E mp4a.40.2", video/mp4; codecs="avc1.42E01E mp4a.40.2", video/mp4; codecs="avc1.42E01E mp4a.40.2", application/x-mpegurl, video/mp4; codecs="avc1.42E01E mp4a.40.2", application/x-mpegurl"<strong> </strong> </p><p>Only on Firefox, I can play mp4 videos normally in other browsers and media players.  Tried reinstalling Firefox, refreshing, restarting the browser and the computer...  My about:config media.mp4.enabled is set as "TRUE". </p><p>Other messages from the console:  </p><p>"[warn][id_playback] id playback error:  Object { code: "DNS", description: "Device not supported", reportAs: "INFO", internalError: true } player.min.js:1:55026 [error][player_error] &lt;empty string&gt;  Object { description: "Device not supported"" </p><p>Also tried disabling hardware acceleration and restarting the browser. </p><p>I'm clueless! </p>


created: 2021-03-15T13:02:16-07:00
updated: 2021-03-15T14:59:01-07:00
title: Firefox does not load,
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398889;1398893;1398894;
creator: whiteadam904
content:
<p>I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. I have experienced this issue in all cases when trying to open the browser through the desktop shortcut, other icons, and even the .exe file, and typically I will see a brief white screen of Firefox before it immediately closes again. Frustrating to say the least and a quick google provides no insight. I have attempted on multiple occasions to uninstall and reinstall, however to no avail, and have even tried to create a new profile, via the Run (Firefox.exe -P) but again with no success. Running the browser in Safe Mode (Shift) will also work for a split second with the dialogue opening and then instantly shutting. Any suggestion on a potential fix would be great. </p>


created: 2021-03-15T12:14:35-07:00
updated: 2021-03-15T12:14:35-07:00
title: Microphone permissions
tags: linux;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: 463233
content:
<p>Linux Mint several versions, Windows 10. </p><p>Microphone permissions do not get "remembered" properly. Microphone permissions exceedingly difficult to navigate through, to enable the microphone. </p><p>Have endured this one for several years, off and on, multiple versions of Firefox. </p><p>For some reason, Firefox prevents GLOBAL permissions for the microphone, and instead, causes us to have to chase down a specific site to give specific-site permission to, in order to use the microphone. </p><p>Even then, it doesn't work right, often enough to be problem. It is intermittent in occasionally "forgetting" that approval was given to a site. It also does not allow manual override in the form of typing in a site, and giving that site permission, without first being connected to that site, and using the bizarrely-arcane system of clicking on a small icon on the address bar to include the site, and again, this does not always work well, anyway. </p><p>Multiple interlocking difficulties/issues, one result, no mic at the time it's needed to communincate with someone, real-time. </p><p>Is there any way, PLEASE, to simply provide a GLOBAL switch for the microphone, to simply turn it on, for everybody, and everything? Something in about:config I could go to, and tell it to OVERRIDE all other considerations, and just let the microphone alone, and let me use it? </p><p>I compartmentalize my browsing to a significant degree, and the sites I visit with Firefox are quite limited (most of which is associated with a Google Voice account, but not every last bit of it), and even then, it is so fragmented and buggy, that I find myself again and again, talking to someone who cannot hear me, even though I'd jumped through every single hoop previously, and had everything working previously, until reverted inexplicably back to its bad old ways, silently, without warning, without advising me that something had changed. Private browsing is disabled, but I'm running several privacy extensions. </p><p>But again, it sure would be nice if I could just find, and invoke, a GLOBAL ALLOW switch for the microphone, set it one time, and forget about it thenceforth and forevermore. </p><p>Please do not refer me to the existing hoops to jump through. Please do not refer me to the little security icon in the address bar. Please do not refer me to any single web page which I must allow without allowing permission for ALL web pages. My familiarity with this end of the issue is beyond extensive. Been there. Done that. Over and over and over. And it works, and then it breaks once again. </p><p>To sum up: Please provide a GLOBAL OVERRIDE for the microphone to turn it on and then forget about it. </p><p>My very kindest thanks, in advance. </p>


created: 2021-03-15T12:04:47-07:00
updated: 2021-03-15T14:55:39-07:00
title: Outlook access
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398890;
creator: tlsimmonds
content:
<p>Can no longer access Outlook Mail after logging out. New access page (user name and password) has a NEXT button that is inoperable. Any ideas? </p>


created: 2021-03-15T11:59:14-07:00
updated: 2021-03-15T13:52:59-07:00
title: Question about opening a link
tags: desktop;tabs;windows-10;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1398856;1398872;
creator: corgidog321
content:
<p>I hope you all can help, </p><p>When I click on a link in a webpage, it doesn't open it in a tab (maybe I should be calling it a window?) next to the existing one. It opens it down at the end on the right. (I often have about twenty tabs (again, windows?) open at a time, so I end up having to drag the new tab to the left to park it next to the first tab.) </p><p>Thanks! -Chris </p>


created: 2021-03-15T11:49:03-07:00
updated: 2021-03-15T12:31:29-07:00
title: Printing
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398864;
creator: r.m.asaban
content:
<p>Every time I try to print any document in Firefox, it prints on 1/4 of the page in tiny font. I have to switch to chrome for a normal print. Cannot find an answer anywhere. </p>


created: 2021-03-15T11:46:46-07:00
updated: 2021-03-15T12:33:39-07:00
title: Firefox crash will not connect
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1398859;1398865;
creator: FLLTrade
content:
<p>Running macbook with OS 10.11.6 and  Firefox  V 78.71 and can't login,. I am getting a message that FireFox had a problem and crashed. I don't want to upgrade my Mac OS any suggestions? </p>


created: 2021-03-15T11:38:00-07:00
updated: 2021-03-15T11:38:00-07:00
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: lostcoast123@icloud.com
title:
Have new mac mini.  have hundreds of passwords stored using password manager.  cant get synch to work.

content:
<p>I have an old mac mini, using now, and about 3oo stored logins and passwords.  I can type in my master password to see stored logins, I can change my master password. I have a new mac mini.  Tried to use synch to transfer stored passwords.  I get the security email, instantly, and I type in the security code, and I get an error message that says the security code is wrong.  I type it within seconds of receiving it. </p><p>help! </p>


created: 2021-03-15T11:21:35-07:00
updated: 2021-03-15T11:21:35-07:00
title: page presentation
tags: desktop;websites;windows-81;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: Kestrel-1
content:
<p>When I go to my website, all the text is center screen and shows in a single colums of words. How can I spread this out so it is readable like I can see using Chrome. </p>


created: 2021-03-15T11:20:03-07:00
updated: 2021-03-15T11:20:03-07:00
title: PLEASE restore classic behaviour of SAVE and QUIT
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: marthin
content:
<p>There is a real need to restore the classic behaviour of firefox on closing, i mean: closing firefox -&gt; prompt asking [save and quit] [quit] [cancel] then the behaviour: <strong>save and quit</strong> -&gt; save open tabs and reopen them at next firefox startup <strong>quit </strong>-&gt;  close fierfox and delete current session, fresh firefox session at next startup it was also possible to enable it by the "showQuitWarning" in about:config </p><p>At the actual status you can only choose between: </p><p><strong>always reopen previous session </strong> : so when you close firefox with 20 open tabs that you dont need anymore you will find all them open again when you reopen firefox and then you have to close them one by one or manually start a new session </p><p>or </p><p><strong>do not reopen previous session</strong> : so when you close firefox and you have some open tabs you must  remeber to manually restore previous session on next startup because otherwise you will lose those tabs </p><p>So, why don't just reintroduce the classic behaviour and let the user choose what's better?  Seems legit for a browser said to be <strong>open</strong> </p><p>Try to ask users if more feedback are needed </p>


created: 2021-03-15T10:59:17-07:00
updated: 2021-03-15T12:01:08-07:00
title: some pdf files can't shows correctly
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398857;
creator: zaali73
content:
<p>pdf file opened from web in firefox shows as broken, but in other browser all is ok. </p><p>there is a link for this pdf file: </p><p><a href="https://bs.napr.gov.ge/GetBlob?pid=400&amp;bid=boVlyOwlsX3qmYsntmLmFBVIuf1n8pe" rel="nofollow">https://bs.napr.gov.ge/GetBlob?pid=400&amp;bid=boVlyOwlsX3qmYsntmLmFBVIuf1n8pe</a>[KxCT]Nuf8s]xatXACd8HyRwSqj3rQq80 </p>


created: 2021-03-15T10:58:39-07:00
updated: 2021-03-15T15:00:18-07:00
title: Did a reset, now even slower and unusable
tags: mac-os;desktop;fix-problems;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398839;1398895;
creator: heatherokay
content:
<p>I did the reset now it is even slower, takes a minute for each page to load! What do I do now? </p>


created: 2021-03-15T10:52:38-07:00
updated: 2021-03-15T16:47:10-07:00
title: private browsing keeps popping up
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398886;1398912;1398914;1398915;
creator: stanleykuperstein
content:
<p>No matter what I do in the options menu, the private browser keeps coming up.  If I cannot solve this problem I will be forced to go to Chrome. </p>


created: 2021-03-15T10:50:45-07:00
updated: 2021-03-15T10:50:45-07:00
title: Firefox on Mac auto-raises windows on focus
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: chuck36
content:
<p>I am using Firefox 86 on MacOS 10.15.7. I also use Yabai to enable "sloppy focus" behavior. This means any window that the mouse moves over is given focus, but is not automatically raised on top of other windows. </p><p>Firefox appears to automatically raise its windows any time they receive focus. This is undesirable if I have several windows open on one screen and they overlap each other to some degree. Moving the mouse across the screen pops up each window up to the top of the stack as the mouse passes over them (because Yabai gives each one focus as the mouse passes over it). Note that I am not clicking on anything, just moving the mouse across the screen. </p><p>Most Mac applications do not do this. Is there a way to turn off this behavior in Firefox? </p>


created: 2021-03-15T10:01:13-07:00
updated: 2021-03-15T10:01:13-07:00
title: Firefox bug while scrolling on bootstrap modal
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: tr.pant447
content:
<p>We are using bootstrap modal on one of our websites  We are facing a problem on very long modals while scrolling. When viewing a modal that is really long, for some reason the browser scrolls up to some point and then suddenly reaches to the bottom of the modal. </p>


created: 2021-03-15T09:28:04-07:00
updated: 2021-03-15T09:42:43-07:00
title: firefox distorting image
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1398808;
creator: 0z09e.o3
content:
<p>firefox is distorting my image into a junk.which i can't see or understand. i've read article about it on google nothing worked at all. my firefox version is 78.7.0esr here's a sample of a distorted twitter profile picture </p>


created: 2021-03-15T09:24:51-07:00
updated: 2021-03-15T09:32:18-07:00
title: Cannot stop backspace key action even with 86.0. HELP !!!!!!!
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1398807;
creator: rbrtmac228
content:
<p>Good morning I cannot get my FF to stop the backspace key from backing up pages no matter what I do. </p><p>Used the advanced pref to change to "two" from Zero, reinstalled FF, its the new 86.0.1 please help. </p><p>If someone says that it is not set to "two" then that is the issue, and I need help figuring out why it will not keep the setting. </p>


created: 2021-03-15T09:09:00-07:00
updated: 2021-03-15T09:09:00-07:00
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: lostcoast123@icloud.com
title:
tyring to synch to new mac from old mac. I get the security code to my email, but when I enter it, I get an error message

content:
<p>Trying to synch from old mac mini to new mac mini.  I get the confirming email to my conected email account almost instantly with the synch security code, when I type in the code, I get an error message saying incorrect code.   I've also tried signing in on the new mac mini using the password that still works on the old mac mini.  It always says incorrect password. </p><p>I have tried every way including copying the entire library folder to the new mac, none of the methods work. HELP! </p>


created: 2021-03-15T09:07:09-07:00
updated: 2021-03-15T10:58:10-07:00
title: Firefox opens minimized to the task bar and won't actually open in a window or fullscreen
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1398836;
creator: hankboots
content:
<p>I've had Firefox installed and working in W-10 for a long time, yesterday it suddenly got minimized to the task bar and nothing I tried would open it. I had to use Chrome to search for advice, and it turns out that other users had the same problem. I tried the suggestions (alt-spacebar-move) etc. but nothing worked.  I had to got to "Uninstall" and the opted for the "Refresh" function to restore Firefox to a functional Browser.  It's now working again, but what caused it? and is it likely to happen again? Thanks for your attention  :) </p>


created: 2021-03-15T08:49:45-07:00
updated: 2021-03-15T10:59:33-07:00
title: YouTube misdirecting to wrong videos, channels etc.. when clicked only on FireFox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1398837;1398838;
creator: AmazonPrincessDiana
content:
<p>Hello, </p><p>I have been having this problem for a long while and have finally gotten annoyed enough to start trying to fix it but don't know where to start.  Please feel free to be very technical with me because I am a help desk analyst in the corp. sector with25 years experience. </p><p>This problem only happens in FireFox; it does not happen in Google Chrome and I don't use any of the MS browsers or any other browsers.  This problem also does not happen on my Apple devices nor on either of my 2 Samsung Smart TVs.  This only happens on YouTube (YT) in FF and not on any other web site. </p><p>When I click on things in YT it routinely takes me to the incorrect linked item/location/video.  It has gotten so bad that I am using Chrome more than FF for YT which is annoying because most of my saved bookmarks/links are saved and up to date in FF not Chrome because I got fed up with Chrome taking too many system resources up.  I have already cleared my cookies and cache and disabled extensions but it still doesn't fix the problem.  I don't want to just willy nilly blow away my YT history and I don't believe that the problem is with my YT history on YT's/Google's servers because if it was then it would be happening on other browsers and other devices, which as stated it is not.  Essentially in a nutshell click on "A" and I get "Z" or "W" or "N" but never get to the "A". </p><p>I would like to reserve uninstalling FF and reinstalling it as a no choice last resort option because I have certain things saved that I don't want to have to attempt to rebuild.  I keep FF updated. </p><p>All suggestions appreciated.  I have provided the troubleshooting data from FF below.   </p><p>Sincerely, </p><p><br> Amazon Princess Diana </p>


created: 2021-03-15T08:26:36-07:00
updated: 2021-03-15T13:50:20-07:00
title: Disable Updates, make old addons work again, stop hitting hard memory limit
tags: desktop;privacy-and-security_1;windows-10;firefox-720;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398840;1398871;
creator: zh0so
content:
<p>what is it so hard to disable updates and stop your releases and keep my profile and addons. I had enough of your browser as with every update more things go wrong, missing or disabled. I just want to use the internet with the old addons I donw want any of your new features crap. With 8GB or ram your last browser fails to stop freezing my computer with your ram usage and process limit. I use basically the same addons and scripts as with FIrefox 52 and everything fails to work now. I hope someone can make a usable browser that does the simple things that I want and not have to deal with this again. </p><p><em>[Profanity removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-03-15T08:23:17-07:00
updated: 2021-03-15T15:30:59-07:00
title: Captura de pantalla.
tags: desktop;other;needsinfo;windows-10;firefox-860;
product: firefox
topic: other
locale: es
answers: 1398860;1398898;1398901;
creator: chingolito
content:
<p>Hola.  La función de captura de pantalla, una de las maravillas de firefox, ha desaparecido. ¿están locos? Esa herramienta era extremadamente últil y práctica.  </p><p>No puedo creerlo,  la verdad que todas esas otras tonterías que han puesto no tienen sentido. Pocket, enviar enlace, enviar pestaña, compartir.... todo lo mismo. Ustedes le están errando y van a condenar a firefox. Estoy muy furioso.  </p><p>Por favor, agreguen de nuevo la función de captura de pantalla.  O alguien que me enseñe si se puede desbloquear desde about:config </p>


created: 2021-03-15T08:03:09-07:00
updated: 2021-03-15T11:08:50-07:00
title: Where are my bookmarks?
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398841;1398843;1398844;
creator: slocombe
content:
<p>My son deleted my Firefox alias file. I downloaded another copy of Firefox but don't know how to get to my bookmarks? </p>


created: 2021-03-15T07:51:46-07:00
updated: 2021-03-15T09:45:49-07:00
title: save an image on/from page
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398810;
creator: s.a.dzwonek
content:
<p>how can i save an image on,from a page?   i am a new user , by google i could click right on the picture and save it...why is this way not possible by firefox? pls inform the right division to make it possible asap... </p>


created: 2021-03-15T07:50:44-07:00
updated: 2021-03-15T14:06:04-07:00
title: Changed computer, need to log in to sync every time i restart computer
tags: mac-os;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1398846;1398877;
creator: rosendahlaxel98
content:
<p>Hi all, </p><p>I recently changed computer, and now each time I start it I need to log in to firefox sync. On my previous computer I would always stay signed in. </p><p>Any help is much appreciated. Take care </p><p>Axel </p>


created: 2021-03-15T07:43:38-07:00
updated: 2021-03-15T10:06:38-07:00
title: External website will stop support for browser
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398813;1398815;
creator: t.rutteman
content:
<p>The official dutch website: <a href="https://www.uwv.nl/particulieren/" rel="nofollow">https://www.uwv.nl/particulieren/</a> shows the message: Deze verouderde browser wordt (binnenkort) niet meer ondersteund! So it says that Firefox is too old as a browser to be supported by them (I have the latest version of Firefox 86.0.1). Does that mean that I cannot use Firefox anymore to visit that website? I don't know if there is something Firefox can do, or if this official dutch website is wrong in supposing that Firefox will not work anymore. </p>


created: 2021-03-15T07:15:05-07:00
updated: 2021-03-15T07:37:28-07:00
title: firefox block from accessing graphics and blank screen with white/black background
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398801;
creator: choksiprerak
content:
<p>firefox block from accessing graphics and blank screen with white/black background which will remain there for like 5 10 seconds. </p>


created: 2021-03-15T07:14:33-07:00
updated: 2021-03-15T10:08:42-07:00
title: On Home page
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398817;
creator: nhorv75597
content:
<p>I deleted one of the websites under the Center "Search the Web" bar, and above the 3 columns of "Recommended by Pocket". Well all of them disappeared. The likes of: YouTube, Facebook and others. So how do I get them back? I tried youtube, but could not find anything. </p><p>Thanks for any help. nhorv75597@gmail.com </p>


created: 2021-03-15T07:06:43-07:00
updated: 2021-03-15T07:06:43-07:00
title: Book marks Kirjanmerkit
tags: desktop;bookmarks;windows-10;firefox-860;firefox-8601;
product: firefox
topic: bookmarks
locale: fi
creator: ides.mh
content:
<p>Jostain syystä "muut kirjanmerkit" kansio on kahteenkertaan peräkkäin alikansioineen ja kirjanmerkkeineen. Jos toisen "muut kirjanmerkit" tai jonkun kirjanmerkeistä poistaa häviää molemmat. Miten tupla kansion saa pois? Se on hankala. </p>


created: 2021-03-15T06:43:38-07:00
updated: 2021-03-15T06:43:38-07:00
content: <p>je veux changer l'ordre des messages arrivant. MERCI </p>
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: henri.dusseau
title:
dans la liste des messages arrivant, je souhaite qu'ils soient, dans l'ordre d'arrivée, et non pas dans l'ordre inverse


created: 2021-03-15T06:40:45-07:00
updated: 2021-03-15T07:26:30-07:00
title: Faulty check out page on ebay, (works perfectly on Chrome)
tags: mac-os;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398798;
creator: jessicahothersall
content:
<p>I cannot get past the checkout page on Ebay, though when I rang ebay, assuming they were the problem, she found it worked for her. She asked what browser I was on, and it turned out the checkout page works perfectly on chrome but on firefox, the 'continue to payment' box remains greyed out and useless.  I've closed and reopened ebay, restarted my macbook pro, then turned it right off, and on again. No joy, hoping someone here can explain or help solve this issue? </p>


created: 2021-03-15T06:35:18-07:00
updated: 2021-03-15T06:35:18-07:00
title: BSOD with Dropbox
tags: desktop;fix-problems;escalate;windows-10;bsod;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
creator: rgimadiyev
content:
<p>I have a regular BSOD crashes when using Dropbox with Firefox.  </p><p>1. I receive an e-mail with a link to password protected Dropbox folder from another user. 2. Click on it, type the password 3. It gets loaded and I choose saving to my dropbox. 4. It asks to sing in than and I choose signing in with my Google account 5. It signs in, starting to save this folder to my account =&gt; BSOD.  </p><p>Minidump <a href="https://drive.google.com/file/d/1krpZfffTOFICaUXQ4F_DWrPBzOYnEKdX/view?usp=sharing" rel="nofollow">https://drive.google.com/file/d/1krpZfffTOFICaUXQ4F_DWrPBzOYnEKdX/view?usp=sharing</a> </p>


created: 2021-03-15T06:11:30-07:00
updated: 2021-03-15T10:12:08-07:00
title: PDF file will not open
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1398819;
creator: tlmcgrath
content:
<p>PDF file will not open in one application - opens fine in Edge and Chrome help please? Anyone? </p>


created: 2021-03-15T05:31:36-07:00
updated: 2021-03-15T12:38:43-07:00
title: Firefox crashes on running immediately after install
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398787;1398788;1398867;
creator: petebartram
content:
<p>Hi I've been trying to get a friend's Firefox working for him, on a 64bit W10 install, but every time it just crashes immediately. </p><p>I've uninstalled Firefox, though I had to go to the uninstall folder as it wasn't listed under Apps </p><p>I've tried downloading the full installer, installing to a different folder </p><p>Firefox never gets as far as showing in Task Manager </p><p>I've got a number of crash reports which are just empty text files; their IDs are: bp-490fe8de-2b11-47b9-a9e5-3c5950200309 bp-7152bf43-39d0-48f4-a70b-039ca0200309 bp-a362807e-de39-431d-b71a-f23790200309 bp-cde0b6c5-559f-4e6f-9b2b-3b7b50200309 bp-e87b5d15-29ad-4223-8241-d742f0200309 bp-fd5ee411-1ef2-48f8-9520-5080a0210315 </p><p>Can anyone give me a clue as to what might be wrong? Thanks </p><p>PS - Chrome is also liable to crash, but Edge seems OK. </p>


created: 2021-03-15T05:01:12-07:00
updated: 2021-03-15T10:24:36-07:00
title: when i open pdf firefox ALWAYS asks what to do
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398826;
creator: 2000tjls
content:
<p>Firefox just updated, without my permission, which is another problem. But now when i try to open pdf files, firefox always ask what to do. In Options &gt; General &gt; Appliacations i set pdf files to open with firefox, but firefox still asks what to do. In the window where it asks what to do, there is a tick box saying "Do this automatically from now on", even if  i choose that option it still ends up asking what to do the next time i open a pdf file. </p>


created: 2021-03-15T04:58:29-07:00
updated: 2021-03-15T12:25:01-07:00
title: Make bold in trello
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398827;1398862;
creator: manouchk
content:
<p>Hi, </p><p>in order to format a text as bold, we generally use Ctrl-B. Unfortunatly Firefox open bookmarks lateral bar when doing so. It is for example the case in trello or even here this field! Is there any solution to this problem? </p>


created: 2021-03-15T04:55:54-07:00
updated: 2021-03-15T04:55:54-07:00
title: Video bug on older version of firefox!
tags: desktop;websites;windows-10;firefox-550;
product: firefox
topic: websites
locale: en-US
creator: boskolaska
content:
<p>So i downgraded to Firefox 55 and i like it. But i hate 1 thing, there is a <strong>green line</strong> when i watch a <em>YouTube</em> video on my <em>downgraded Firefox</em>. It is on the <em>bottom of the screen</em>, Somebody help me to get rid of the <strong>green line?</strong> </p>


created: 2021-03-15T04:47:21-07:00
updated: 2021-03-15T14:39:48-07:00
title: Add on and Bookmark toolbar disappearing at restart
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398849;1398882;1398883;1398884;1398885;
creator: gaunglet
content:
<p>Hello! </p><p>I have two different problems.  </p><p>Bookmark toolbar disappears at every firefox restart, nevertheless I set it to 'Always show'.  </p><p>The second problem is that my add-ons icons disappears at every firefox restart, leaving a blank space that I can click and that shows a small rectangle with no function. I have to go inside the add-ons settings de-activating and activating the add on to show it properly again.  </p><p>Any thoughts? </p>


created: 2021-03-15T04:46:02-07:00
updated: 2021-03-15T15:08:53-07:00
title: Firefox does not remember log in on Steam website
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398850;1398851;1398870;1398891;1398896;
creator: matras.t
content:
<p>Hi, </p><p>I have problem with login to Steam website in Firefox browser. It never remembers to stay log in - actually, I have to go through two phase verification every time I close or open Firefox browser. </p><p>I've allowed cookies, I don't use private mode (settings "Firefox WILL remember history") and I don't use any plug-ins... but it still doesn't work. </p><p>I believe it is some problem with Firefox and its settings as I don't have that issue in any other browser... </p><p>Would anybody know or be able to give me some advice please? </p>


created: 2021-03-15T04:16:31-07:00
updated: 2021-03-15T04:20:55-07:00
title: How to remove the download bar?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398779;1398780;
creator: Powerball-Club
content:
<p>Every time I download anything a status bar showing the item I downloaded as a tab appears at the bottom of the screen. I cannot find any option to disable that so that it ceases to appear. It is a rather recent addition to Firefox so I'm guessing there's a hidden option somewhere that will allow me to achieve my goal.  </p><p>Any suggestions, please? </p>


created: 2021-03-15T04:06:29-07:00
updated: 2021-03-15T11:08:57-07:00
title: Browsing history/open tabs all gone after PC crash
tags: desktop;fix-problems;windows-10;bsod;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398842;1398845;
creator: daveteauk_again
content:
<p>Following a PC BSOD, upon the restart Firefox launched empty - blank - with nothing there! All my browsing history and all my open tabs were gone! This is the 2nd time this has happened in the last Month, and it's VERY annoying. Is there any way to restore my previous session? I can't find the relavant index.dat file. </p>


created: 2021-03-15T04:03:04-07:00
updated: 2021-03-15T14:04:16-07:00
title: mozilla firefox nor responding
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1398853;1398854;1398876;
creator: matheng5555
content:
<p>whenever i open firefox, it opens but does not work a bit, does not respond. if I reinstall it, it works perfectly well during first time launch opening and if i close the browser..... same problem... I have to reinstall it to get it worked just for once and after close same problem... the same thing continues.... please fix it.... windows 7, 32bit </p>


created: 2021-03-15T03:39:49-07:00
updated: 2021-03-15T11:16:32-07:00
title: browser cache
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1398848;
creator: eli_olsen
content:
<p>hi gurus, i have set the browser as private mode and disable both the browser.cache.memory and browser.cache.disk. However I discover there is a folder created under C:\Users\User\AppData\Local\Temp\mozilla-temp-files after watching streaming video. Inside the folder, there is a file created with name "mozilla-temp-41".  </p><p>Can i seek your instrcution how not to create this mozilla temp files folder and the mozilla temp 41 file in the first place please as i thought i have disabled all the cache already? </p><p>thank very mcuh </p>


created: 2021-03-15T03:08:17-07:00
updated: 2021-03-15T03:48:43-07:00
title: All the bookmarks are gone. I can't restore it.
tags: windows-7;desktop;tabs;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1398770;
creator: margaritakorneva98
content:
<p>All saved bookmarks are gone. It is not possible to restore the backups, it gives an error. What happened? What should I do about it? </p>


created: 2021-03-15T03:01:12-07:00
updated: 2021-03-15T10:13:12-07:00
title: Incorrect display on BBC weather site
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398771;1398778;1398820;1398821;
creator: djwarminster
content:
<p>Morning all </p><p>FF 86.01.1 (64) on Win 10 Pro AMD processor. </p><p>FF used to display the BBC weather site as shown on attached SM.jpg , taken on Sea Monkey. </p><p>It now displays the attached image FF.jpg where the text on the 'Today' tab is abbreviated. </p><p>FF still displays correctly on a second PC running on an Intel processor. </p><p>Both PC's were recently updated to the latest Microsoft versions (OS build 18363.1440) </p><p>Any suggestions as to why this is happening? </p><p>Regards </p><p>Dave Johnson </p>


created: 2021-03-15T02:39:00-07:00
updated: 2021-03-15T07:20:15-07:00
title: Firefox Sync 3 devices
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1398773;1398796;
creator: wolke.layher
content:
<p>Hi. I want to synchronize Firefox with 3 devices. I have already synchronized device 1. I want this data I use it on the other devices too. Firefox is already installed on devices 2 and 3. Do I have to delete the bookmarks on these 2 devices, before I sync? I just want the bookmarks from device 1. Many greetings  </p><p><br> Hallo. Ich möchte Firefox mit 3 Geräten synchronisieren. Gerät 1 habe ich schon synchronisiert. Diese Daten möchte ich auf den anderen Geräten auch verwenden. Auf den Geräten 2 und 3 ist schon ein Firefox installiert. Muss ich auf diesen 2 Geräten die Lesezeichen löschen, bevor ich synchronisiere? Ich möchte die Lesezeichen nur von Gerät 1 verwenden. Viele Grüße </p>


created: 2021-03-15T02:13:03-07:00
updated: 2021-03-15T15:52:24-07:00
title: HTML5 y Firefox
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: es
answers: 1398908;
creator: sandraefcheste
content:
<p>Firefox no me deja abrir archivos HTML aunque los tengo configurados para que se abran con el navegador Firefox. Me está pasando en un iMac con Big Sur. Sin embargo, en un MacBook sí me abre los mismos archivos. Gracias </p>


created: 2021-03-15T00:02:59-07:00
updated: 2021-03-15T15:24:17-07:00
title: Nastavení Nového panelu
tags: windows-7;desktop;tabs;firefox-860;
product: firefox
topic: tabs
locale: cs
answers: 1398781;1398783;1398899;
creator: r.lasztuwka
content:
<p>Zdravím. Je možné nějakým způsobem, při otevření " Nového panelu" nastavit mnou vybranou webovou stránku, nebo jsou jen možnosti " Výchozí domovskou stránku Firefoxu " a " Prázdnou stránku " </p><p>Díky. </p><p>Richard </p>


created: 2021-03-14T23:31:38-07:00
updated: 2021-03-15T03:56:54-07:00
title: Blank browser after update
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398776;1398777;
creator: sojkova.ter
content:
<p>After I updated my browser to the latest version and opened it, everything went blank. No tabs, no history, no bookmarks, nothing. I didn't have a profile set up and am unable to import any bookmarks or anything since I didn't do an export beforehand. What can I do? How can I restore everything, is there a way? I even tried to restore my computer to a date of 2 weeks beforehand and it didn't help. It had all my uni work and such, I'm getting really desperate. </p>


created: 2021-03-14T22:49:20-07:00
updated: 2021-03-15T13:56:30-07:00
title: Firefox Master Password not working in Windows 10
tags: windows-7;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1398855;1398874;
creator: piikea
content:
<p>I have 2 OS's on my computer (on different drives) - in W7 my Firefox Master Password works normally but when I try to open Firefox when using W10 the same password DOESN'T work. I'd rather not lose all the stored info by doing a reset of it on the W10 OS. Is there another way to resolve it? </p>


created: 2021-03-14T22:04:21-07:00
updated: 2021-03-14T22:04:21-07:00
title: css not working correctly in mozila firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: seteve_jhone
content:
<p>When I develop a <a href="https://www.miscof.com/best-laptop-for-the-world-of-warcraft-in-2020-cheap-laptops-for-wow/" rel="nofollow">website</a>  then CSS is not working in Mozilla Firefox and it shows 0 rule applied but CSS is applied in chrome and IE but not shown in Mozilla </p>


created: 2021-03-14T22:02:19-07:00
updated: 2021-03-14T22:02:19-07:00
title: Firefox file explorer no longer shows "recent files"
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: eiedail
content:
<p>Normally when I open the file explorer in firefox to either save or upload an image or file from or to my computer, it shows the "recent files" folder under my quick access menu. </p><p>This is still visible elsewhere, in my normal windows explorer, but seems to have disappeared from Firefox itself. </p><p>The other pinned items still show up so I am not sure why it's gone or how to get it to show up again, and googling for help is somewhat difficult as I mostly get results that are proving to be too non-specific to narrow down. Any help would be appreciated. </p><p><br> ETA 3/15/21 It looks like this problem is not exclusive to Firefox as it happens in any other browser including Brave and Discord as well, despite the windows explorer itself still showing my recent folders, so I'm going to go out on a limb and say this is a Microsoft problem following the recent W10 update, not a Firefox problem. </p>


created: 2021-03-14T21:08:28-07:00
updated: 2021-03-15T13:54:30-07:00
title: Screen tearing while scrolling. Started with FF v85
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1398750;1398869;1398873;
creator: mrblzdaily
content:
<p>I noticed ever since I updated to FF ver 85 I started seeing screen tearing when scrolling. This is most noticeable when scrolling through a list of videos or pictures. This only happens on Fire Fox. I do not experience this problem on Chrome. I have already disabled Hardware Acceleration. Made no difference. I'm currently on FF version 86. </p><p>Anything else I can try to resolve this issue? </p>


created: 2021-03-14T20:32:38-07:00
updated: 2021-03-15T10:34:02-07:00
title: Can right-click also show "Find in this page" as an option? (suggestion)
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398828;
creator: markadams707
content:
<p>I do a lot of looking at websites and then finding a particular word or phrase in a webpage. My Ctrl-F is remapped by my audio software so I can't use that key combination. Right now I move my touchpad cursor to the top right with the three bars, click that, and choose "Find in This Page...".   It would be great if right-clicking in a page would show that as one of the options, as "Save Page as..." is.  I rarely save a page but very often search within a page. </p><p>Thanks and please keep up the great work! </p><p>M.A. </p>


created: 2021-03-14T20:25:44-07:00
updated: 2021-03-14T23:17:48-07:00
title: Can't Access IRS Get Payment Page
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1398751;
creator: harrupjl
content:
<p>I cannot access the <a href="http://IRS.Gov" rel="nofollow">IRS.Gov</a> Get Payments page with FIREFOX but CAN access it with Microsoft Edge; why is that? </p>


created: 2021-03-14T19:49:31-07:00
updated: 2021-03-15T10:11:21-07:00
title: bookmarks don't work now...
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1398752;1398812;1398818;
creator: lohaaj
content:
<p>I recently updated my bookmarks b/c after the latest update, most of mine disappeared. I set everything back up and it worked for a day. Then, I left my browser up for two days without closing out and when I came back to my PC, the links don't work. The favicons are now not showing either anymore. I've looked online but didn't see any instructions I felt confident to follow in order to fix. Any help would be greatly appreciated! Thanks, Alex </p>


created: 2021-03-16T16:28:54-07:00
updated: 2021-03-16T16:28:54-07:00
title: Alto consumo de cpu
tags: desktop;fix-problems;windows-81;firefox-860;
product: firefox
topic: fix-problems
locale: pt-BR
creator: Vitor30soares
content:
<p>Bom dia/tarde/noite, eu venho percebendo um problema no navegador, bem vou direto ao ponto; quando estou no youtube toda vez que abre um anúncio o navegador puxa 99% da cpu, percebi que isso começou a ocorrer depois de uma pequena atualização, já desinstalei e instalei novamente mas não corrigiu o problema, alguém tem alguma sugestão do que seja? Desde já obrigado. </p>


created: 2021-03-16T16:13:12-07:00
updated: 2021-03-16T16:39:55-07:00
title: Can't access https://www.presstv.com website
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399132;
creator: vhervey160
content:
<p>Can't access <a href="https://www.presstv.com" rel="nofollow">https://www.presstv.com</a> website </p>


created: 2021-03-16T16:11:03-07:00
updated: 2021-03-16T16:44:45-07:00
title: Firefox no longer loads gmail
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399135;
creator: m0dulus
content:
<p>Hello- </p><p>I recently did some house cleaning and removed cookies, cleared cache, etc within firefox on my desktop. Since then, <a href="http://gmail.com" rel="nofollow">gmail.com</a> website will load but when I click to sign-in, no accounts will work within the browser. It continually has the spiraling blue bar above the login screen and gives a "Something Went Wrong" message, which I've attached as an image. </p><p>I did some searching through the forums and found a standard response given by the community: </p><p><strong>------------------------------------------------------</strong> "You can try these steps in case of issues with webpages: </p><p>You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files. </p><pre>   hold down the Shift key and left-click the Reload button    press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)    press "Command + Shift + R" (Mac)  </pre> <p>Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). </p><p>"Remove the Cookies" for websites that cause problems: </p><pre>   Options/Preferences -&gt; Privacy &amp; Security    Cookies and Site Data: "Manage Data"  </pre> <p>"Clear the Cache": </p><pre>   Options/Preferences -&gt; Privacy &amp; Security    Cookies and Site Data -&gt; Clear Data -&gt; Cached Web Content: Clear  </pre> <p>If you use extensions ("3-bar" menu button or Tools -&gt; Add-ons -&gt; Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content. </p><pre>   make sure your extensions and filters are updated to the latest version  </pre> <p>Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -&gt; Add-ons -&gt; Extensions) or if hardware acceleration or userChrome.css is causing the problem. </p><pre>   switch to the DEFAULT theme: "3-bar" menu button or Tools -&gt; Add-ons -&gt; Themes    do NOT click the "Refresh Firefox" button on the Safe Mode start window  </pre> <pre>   <a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode</a>    <a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a>  </pre> <pre>   <a href="https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop" rel="nofollow">https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop</a>    <a href="https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track" rel="nofollow">https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track</a>  </pre> <p>You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -&gt; Show All History" or "View -&gt; Sidebar -&gt; History"). </p><p>Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note. </p><p>You can't recover from this 'forget' unless you have a backup of involved files. </p><p>If you revisit a 'forgotten' website then data for that website will be saved once again. " <strong>--------------------------------------------------------- </strong> <strong> </strong> </p><p>I have performed all of these tasks to no avail. Chrome (in the same desktop) works, my android pixel 2 works, as well as an ios device. This only happens in firefox. I have done a full refresh, removed all add-ons, turned off hardware acceleration. I don't use themes.  </p><p>Has anybody else ever had this issue or can offer any advice? To be clear: all other websites and their respective logins seem to work. Haven't run into any other problems except gmail (and google accounts tethered therein). </p><p>Thanks! </p>


created: 2021-03-16T15:42:20-07:00
updated: 2021-03-16T15:42:20-07:00
title: How to restore tabs?
tags: mac-os;desktop;tabs;firefox-860;
product: firefox
topic: tabs
locale: en-US
creator: eyc8
content:
<p>How do I restore my browser tabs after updating Firefox?  I'm usually able to restore tabs by clicking on the menu button and selecting "Restore Previous Session", but that doesn't seem to work anymore.  Is there an alternate way to restore previous session? </p>


created: 2021-03-16T15:23:56-07:00
updated: 2021-03-16T16:51:58-07:00
title: unlimit RAM for the browser (almost)
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399137;
creator: endpopov
content:
<p>Hello. I do not want to limit the browser in the number of RAM. For me, the main thing is that he worked quickly. I have run 3 browser at the same time. Each approximately 30 tabs (total 90). I have 128 GB RAM. I installed .cache.memory.capacity  104857600 Kb (100 Gb) browser. I did everything right? </p>


created: 2021-03-16T15:01:06-07:00
updated: 2021-03-16T15:01:06-07:00
title: "An unknown error has ocurred" on https://live.adn40.mx/
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
creator: mpmcdonald
content:
<p>I can access this site OK, and the static portions load perfectly, but the "live" broadcast part (which is what I want to watch) shows a rotating gizmo for a few seconds, and then this error message (which I don't believe I've ever seen before on any site) on a black background.  I've checked all my settings and add-ons, and can't find anything that seems to be a cause.  Furthermore, the site works fine in Internet Explorer, and in Edge on a different device.  I'm running the latest versions of Firefox, Windows 10, and all my add-ons. Any ideas? </p>


created: 2021-03-16T14:58:45-07:00
updated: 2021-03-16T14:58:45-07:00
title: ATO MYGOV Login fails
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: admin381
content:
<p>Hi Guys 'n Gals, As of today, I am unable to log into the Australian Tax office Business Portal or Business Services (BETA) through MyGov using Firefox browser.  I can log in through Edge, no problem to both. I've cleared histories, cache etc on Firefox, and it is up to date. I've logged out, and logged back in. When I attempt to enter the email address to log on to ATO using Firefox, I can type the address as far as ".com". The moment I type ".", I lose the entire address, except for the ".".  I don't get to the "<a href="http://com.au" rel="nofollow">com.au</a>" part at all. I've contacted the ATO, they have no updates at all regarding issues with Firefox. We are getting close to Plan C (Sledge Hammer LOL). Any and all help gratefully accepted, I do not like edge....... Thank you  Trina </p>


created: 2021-03-16T14:32:04-07:00
updated: 2021-03-16T14:32:04-07:00
title: Firefox MacOS App Icon
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: hashimtmahmood
content:
<p>Bit of a silly query, but given that Big Sur created the new icon format to make Mac apps have the same size and dimensions as iOS apps, I was just wondering when Firefox was planning to update their icon. There's still a few developers who havent made adjustments to their icon yet, such as MS Office, Zoom, Whatsapp and so on. </p><p>Thanks. </p>


created: 2021-03-16T13:02:25-07:00
updated: 2021-03-16T14:21:29-07:00
title: problems connecting to sites
tags: mac-os;desktop;fix-problems;needsinfo;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399093;1399100;1399103;
creator: bh5024
content:
<p>I'm using MacOS Catalina 10.15.7 on an iMac with Firefox 86.0 and have trouble connecting to some sites unless I'm in Privacy Mode. I use Google or DuckDuckGo (preferred) as my search engine. When I do connect I have problems if I try to play a video. Example: I can connect to <a href="http://Cnet.com" rel="nofollow">Cnet.com</a> but I can't play any vids unless I reconnect in Privacy Mode. What can I adjust in Firefox to connect an play vids without using Privacy? Thanks, any help if greatly appreciated. </p>


created: 2021-03-16T12:57:12-07:00
updated: 2021-03-16T13:06:35-07:00
title: Firefox version 86 on Ubuntu 20.04LTS.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399090;
creator: mikecovey
content:
<p>Ubuntu 20.04LTS ran updates yesterday to include Firefox version 86. Now Firefox won't run. Crash reporter comes up every time I attempt to run it. Crash Reporter: </p><p>AdapterDeviceID: 0x2a42 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.2.6.0 AdapterVendorID: 0x8086 Add-ons: reset-search-defaults%<a href="http://40mozilla.com" rel="nofollow">40mozilla.com</a>:1.0.5,webcompat%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:19.0.0,screenshots%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:39.0.0,formautofill%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.0,doh-rollout%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:2.0.0,google%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,amazondotcom%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.3,bing%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.3,ddg%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,ebay%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.3,wikipedia%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,default-theme%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.1,langpack-en-GB%<a href="http://40firefox.mozilla.org" rel="nofollow">40firefox.mozilla.org</a>:86.0buildid20210222142601,langpack-en-CA%<a href="http://40firefox.mozilla.org" rel="nofollow">40firefox.mozilla.org</a>:86.0buildid20210222142601 AvailablePageFile: 2422874112 AvailablePhysicalMemory: 2291494912 AvailableSwapMemory: 4250923008 AvailableVirtualMemory: 3036966912 BuildID: 20210222142601 CrashTime: 1615923755 DesktopEnvironment: gnome EMCheckCompatibility: true Email: mikecovey@frontiernet.net FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1615836068 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 20.04.2 LTSFP(D00-L1000-W00000000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x2a43WR? WR- OMTP? OMTP-  ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 970 StartupCrash: 1 StartupTime: 1615923743 ThreadIdNameMapping: 2675:"IPC I/O Parent",2676:"Timer",2677:"Netlink Monitor",2678:"Socket Thread",2684:"Permission",2689:"JS Watchdog",2690:"JS </p>


created: 2021-03-16T12:48:08-07:00
updated: 2021-03-16T12:48:08-07:00
title: Firefox sync
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: lordsan63
content:
<p>I have downloaded a new Windows When I signed up for Firefox, I was expecting all my things to sync, but this hasn't happened yet. Despite my repeated attempts </p>


created: 2021-03-16T12:15:34-07:00
updated: 2021-03-16T12:59:38-07:00
title: random
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1399086;
creator: wswangelis
content:
<p>Can someone on demand area where easy to get on fire falls it's easy to get off of Firefox easy so people don't have to work harder I need the address because I cannot take me take a 5- hours to let Firefox too loud. Can you add that since you're the customer service I'm tired of  this crap. If you're the customer service you need to do what the customer say. Get off your butt customer service </p>


created: 2021-03-16T12:12:18-07:00
updated: 2021-03-16T13:01:44-07:00
title: Firefox incompatible with (several) Internetsites.
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399087;
creator: ruiter.roel
content:
<p>Entering some official internetsites there is a message that the browser I use (firefox) soon will be incompatible... What is goinig on? </p>


created: 2021-03-16T11:43:25-07:00
updated: 2021-03-16T15:42:57-07:00
title: problems with add ons
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399088;1399094;1399109;1399110;1399116;1399124;
creator: kevin.salos38
content:
<p>some of my addons don't work lately and i don't know why i need them to study but i can't right now </p>


created: 2021-03-16T11:42:47-07:00
updated: 2021-03-16T15:06:58-07:00
title: Two Versions of Firefox Installed
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399111;1399115;
creator: mittenwald
content:
<p>My wife has both Firefox 86.0 NS Firefox 86.0.1 installed on her computer.  She continues to experience tab crashes and other problems when playing casino games on Facebook.  I don't know if the fact that 2 versions are installed is causing the problems, but I only have 86.0.1 on my computer and don't have any problems.  The problem is, I tried to remove 86.0, but it will only allow me to refresh.  The same is true for 86.0.1.  Does she need to get rid of 86.0 and how can she do it?  Thanks for any help you can give me. </p>


created: 2021-03-16T11:24:28-07:00
updated: 2021-03-16T13:05:13-07:00
title: Can't find Show All History
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399075;1399089;
creator: csberryiv
content:
<p>I invoice customers by looking at the Show All History and documenting the time I spent working on their websites. Went to do that today and the option for Show All History is no longer at the bottom of the History list. </p><p>Currently have FF 86.0 </p>


created: 2021-03-16T11:20:29-07:00
updated: 2021-03-16T13:09:06-07:00
title: Why does Edge work on sites when I can't make them work with Firefox
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399092;
creator: roberttobylane
content:
<p>I to sign the attendance register at my local church service.  Firefox won't let me but Edge works fine. Try to complete an online donation to American Cancer and can't with Firefox but Edge works fine.   Can't find anyway to call and talk.  Put my question in Support and get 2455 possible answers. Look at a dozen or more and not a single one has anything to do with what I thought I asked.  Problem is probably I don't know what to ask.  Need to talk to somebody. </p>


created: 2021-03-16T10:53:38-07:00
updated: 2021-03-16T13:50:00-07:00
title: Refresh saved current tabs, but...
tags: desktop;bookmarks;windows-10;firefox-860;firefox-8601;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399101;
creator: nigelofk
content:
<p>Last Firefox refresh saved all my working tabs, but lost my Toolbar, ALL bookmarks, and ALL saved Logins with passwords. </p><p>WTF? </p><p>I attempted to import my last saved version from a profile folder (I wasn't born yesterday), but nothing happens.  Why can't I import? MS Edge conveniently has them all, but I don't like its layout and lack of menu bar, which I use a lot.   </p><p>I've been screwed a few times by Firefox updates and refreshes. Why does this happen?  </p><p>Please recommend a solution.  </p><p>Neil O'C </p>


created: 2021-03-16T09:33:15-07:00
updated: 2021-03-16T09:33:15-07:00
title: Firefox Thumbnails to open local file instead an url
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: es
creator: Caljosep
content:
<p>Hi. I would like open an html local file by clicking on a thumbnail in a new tab, instead an url, like file:///C:/Documents/xxxx.html but when I enter this address in the thumbnail url: "a valid url is needed" This could be somehow? Thanks </p>


created: 2021-03-16T09:14:24-07:00
updated: 2021-03-16T09:14:24-07:00
title: Cerrar Firefox en mac, no cierra la aplicacion
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: es
creator: enriquemj1986
content:
<p>En sistema operativo MacOS Catalina, en el navegador Firefox, al tocar cerrar en la barra superior (circulo con cruz roja), se minimiza la ventana y se cierra la página que estabas navegando, pero el programa Firefox se mantiene abierto (consumiendo recursos), quisiera saber si hay forma de que al presionar para cerrar, se salga del programa totalmente y no tener que ir a tocar boton derecho sobre el icono de Firefox y presionar SALIR. Gracias! </p>


created: 2021-03-16T08:45:27-07:00
updated: 2021-03-16T13:45:05-07:00
title: account is not active. Please contact an administrator
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399099;
creator: psswdgirl
content:
<p>Hi: Just joined and signed up, received the email verification code and entered this code.  Then received the following on FF page: "This account is not active. Please contact an administrator if you believe this is an error" Could someone explain what I should do next?  Thanks! </p>


created: 2021-03-16T08:45:15-07:00
updated: 2021-03-16T09:27:28-07:00
title: can i use mozilla for web push notification?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1399044;1399052;
creator: maq27
content:
<p>Hi, I have an affiliate website that is about the best juicer products.  can I use Mozilla for web push notifications for my website? you can see the website <a href="https://www.bestjuicerproducts.com/" rel="nofollow">here</a> Please reply to me can it work? </p>


created: 2021-03-16T08:32:00-07:00
updated: 2021-03-16T08:54:52-07:00
title: I need to access GetKansasbenefits.gov on Firefox
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399041;1399043;
creator: brooksanita33
content:
<p>I have not been able to re-register my new account on line at <a href="http://GetKansasBenefits.gov" rel="nofollow">GetKansasBenefits.gov</a> with google or chrome. All I get are Server Errors. It says to use Firefox. Can you help me? I can't get in touch with anyone by phone. Thank you, Anita Brooks brooksanita33@gmail.com </p>


created: 2021-03-16T08:31:36-07:00
updated: 2021-03-16T08:31:36-07:00
title: Zvětšení písma při tisku webové stránky
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: cs
creator: mosnerm
content:
<p>Prosím chtěl bych zvětšit písmo tištěné stránky na 58mm široký papír. Pokud toto písmo zvětším standardním způsobem/obr.1/, vychází text mimo oblast tisku. Toto je možné pouze pouze při tisku na šířku. Já bych však chtěl text z obr.2 zvětšít na velikost jako na obr.1 a přitom tisnout na výšku a text nevycházel mimi oblat tisku. Poradí mi někdo? </p>


created: 2021-03-16T08:27:01-07:00
updated: 2021-03-16T10:00:12-07:00
title: Update to firefox
tags: mac-os;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1399058;
creator: nardi522
content:
<p>Hello everyone, I recently just restarted and re-downloaded the new Firefox update but for some reason none of my bookmarks, passwords, tabs, history, or anything was saved. It basically wiped my Firefox clean and i don't know how to get everything back. Anyone know what I should do? Appreciate the help! Thanks. </p>


created: 2021-03-16T07:28:22-07:00
updated: 2021-03-16T07:28:22-07:00
title: How can keyboard users stop bookmarks menu auto closing after launching a bookmark in a new tab?
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: TechHorse
content:
<p>Hello, I am a keyboard user. I am wondering if there is a way to prevent the bookmarks menu from auto-closing after I open a bookmark in a new tab? </p><p>I have already tried setting "browser.bookmarks.openInTabClosesMenu" to FALSE, but this seems to only work for mouse-users, who can then ctrl+click a bookmark and it will open in a new tab while leaving the menu open where it was. </p><p>Is there an equivalent setting for keyboard users? So you can press ctrl+enter on a bookmark with similar results? Or perhaps a different key combination other than ctrl+enter, for which the bookmarks menu won't auto-close? </p><p>Thanks. </p>


created: 2021-03-16T07:14:01-07:00
updated: 2021-03-16T07:14:01-07:00
title: Account Email Issues
tags: linux;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: hys3
content:
<p>I created a new account because the account I used to use was locked, so how do I register an existing email with the newly created account? </p>


created: 2021-03-16T06:41:29-07:00
updated: 2021-03-16T08:39:42-07:00
title: How do I automatically download txt files?
tags: windows-7;desktop;tips;firefox-860;
product: firefox
topic: tips
locale: en-US
answers: 1398987;1398991;1398997;1399001;1399009;1399030;
creator: Lundorff
content:
<p>I can easily make FF download pdf, docx files automatically directly to my specified folder but not txt-files. Is there a fix for this? </p>


created: 2021-03-16T06:35:16-07:00
updated: 2021-03-16T10:43:29-07:00
title: Almacén de certificados
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: es
answers: 1399060;
creator: jlcoloso
content:
<p>No sé donde está mi certificado. No lo encuentro. Mi pregunta viene de este enlace. <a href="https://support.mozilla.org/es/questions/1328103?utm_campaign=questions-reply&amp;utm_source=notification&amp;utm_medium=email#answer-1397282" rel="nofollow">https://support.mozilla.org/es/questions/1328103?utm_campaign=questions-reply&amp;utm_source=notification&amp;utm_medium=email#answer-1397282</a> Gracias. Juan Lorenzo Colomar Soler </p>


created: 2021-03-16T06:33:01-07:00
updated: 2021-03-16T06:33:01-07:00
title: aol and ADAC - Creditcard: Paasord has disappear
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: hrappeneck
content:
<p><a href="http://AOL.de" rel="nofollow">AOL.de</a> and ADAC Creditcard LBB - Berlin: the password has disappeared ! Could you reinstall the possibility to save the password?  Thank you very much! </p>


created: 2021-03-16T06:30:14-07:00
updated: 2021-03-16T13:44:30-07:00
title: Accessibility for people who are disabled
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1398983;1398986;1398988;1398989;1398992;1398998;1399098;
creator: cgpcortise
content:
<p><strong>Hi I'm christopher and I have autism and I have trouble reading that's why I need a speech recognition to read the writing on the web pages I do not see anything for people that are disabled accessibility</strong> </p>


created: 2021-03-16T05:58:58-07:00
updated: 2021-03-16T05:58:58-07:00
title: html video object is muted
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: marijenie
content:
<p>hi! </p><p>i'm coding a simple test article which includes media (video and audio fragments) through simple html video and audio objects. Like this:  </p> <pre>&lt;video controls width="500"&gt;      &lt;source src="../GPSvideo/DRIFTsong_short.mov" type="video/mp4"&gt;  &lt;/video&gt;</pre><br> <p>It all worked well, until suddenly firefox started automatically blocking the audio of the videos in version 3... In all the videos', the 'sound' button is muted, and doesn't react to any action...  </p><p>I'm not an experienced coder, so this is really stumping me... especially since it worked fine until last evening..  </p><p>Any ideas?  This is the article:  <a href="http://www.erikkooger.com/pages/GPS%20test3.html" rel="nofollow">www.erikkooger.com/pages/GPS%20test3.html</a> </p><p>Thanks! Marije </p>


created: 2021-03-16T05:53:39-07:00
updated: 2021-03-16T05:53:39-07:00
title: Is SetupVPN Safe?
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: 7640
content:
<p>Hi - I see that SetupVPN is free.  I'm not very technically oriented and wonder if it's safe and also how can it be free and still continue?  I'm on a COVID budget, but I like free as long as it's safe.  Does anyone have any info on this?  Thanks very much for any help.  Regards, George </p>


created: 2021-03-16T05:50:56-07:00
updated: 2021-03-16T05:50:56-07:00
title: No voices from google meets or zoom. All other sounds ok.
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: mkinnas86
content:
<p>This is the weirdest problem. I am a uni student and I use firefox to watch my online courses. We mainly use google meets and zoom.  </p><p>Today for some weird reason I can't hear when someone is speaking, although all other sounds come through ok. I had to use another browser. Youtube plays fine for example even the sounds in meets when someone logs in or out are playing fine but no voices. I did check some audio settings both from meets and windows and everything seems to be set correctly. </p>


created: 2021-03-16T05:49:55-07:00
updated: 2021-03-16T06:56:26-07:00
title: Installing Firefox Windows 10
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398982;1398990;
creator: davegall
content:
<p>Hi </p><p>I had a windows 10 update to a new version on my computer. I never had any trouble with Firefox until I tried to use it after the windows update. When I tried to open Firefox I got a Error pop-up saying Bad Image (see attached)' </p><p>After doing some research, I uninstalled Firefox and cleared out any Mozilla Program files as advised, then tried reinstalling Firefox, but was again faced with the Error pop-up. So I am not sure what else I can do, any ideas please? </p><p>Dave </p>


created: 2021-03-16T05:27:05-07:00
updated: 2021-03-16T08:47:43-07:00
title: Location is not found
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399027;1399038;
creator: r-m-adam
content:
<p>Firefox cannot find my location on the PC. Cache and cookies have been deleted.  What else can I do? </p>


created: 2021-03-16T04:58:04-07:00
updated: 2021-03-16T14:45:03-07:00
title: STOP ALL UPDATES
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399028;1399053;1399066;1399108;
creator: etruscanhouse
content:
<p>H I have tried this several times previously and ALL answers have turned out to be completely false legacy information or just don't work! What I want is a definitive working solution for preventing Firefox from updating EVER, losing my personal preferences and  disabling working apps. I am getting sick of having to keep rectifying the issues that updating causes. I know from previous responses that it shouldn't but the fact is it does as supported by others. </p><p>The alternative is to use Chrome and move away from software that is increasingly proving to be not fit for purpose. </p>


created: 2021-03-16T04:10:24-07:00
updated: 2021-03-16T16:51:39-07:00
tags: windows-7;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
answers: 1399035;1399050;
creator: ferika778
title:
How to export/save passworts in ESR Version of Firefox (ACTUAL VERSION already). No export in menue!

content:
<p>Hi! I have Firefox 78.8.0esr (64-Bit) installed. This report me that it is already the actual version, no update is available. I need export (best as file) the whole set of passworts saved in this Firefox. But this version do not have export menue point! What is the best way? </p>


created: 2021-03-16T04:06:50-07:00
updated: 2021-03-16T06:43:40-07:00
title: Need Firefox stub-setup in german language
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1398985;
creator: drago-yoshisabel
content:
<p>Dear Sir or Madam, </p><p>I like to install Firefox with the online stub setup, because it installs the latest version automatically. But in the first installation english is predefined and has to be changed later in settings manually (for every user account). </p><p>Is there the possibillity for a stub-setup (not the offline-version!) that installs Firefox in german language directly and if yes, can you tell me where I find the download for it? </p><p>With kind regards. </p><p>Drago Yoshagi </p>


created: 2021-03-16T03:42:20-07:00
updated: 2021-03-16T03:42:20-07:00
title: Microphone not working at Microsoft OneDrive website (Word Online) but works at other websites
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: papamail
content:
<p>Microphone is not working at Microsoft OneDrive website (Word 365 Online)  <a href="https://onedrive.live.com/edit.aspx?action=editnew&amp;resid=8FDFE38F38AAE5CB!110&amp;ithint=file%2cdocx&amp;action=editnew&amp;wdNewAndOpenCt=1615890663054&amp;wdPreviousSession=641e1855-7e06-4944-b2b6-2f10969e2bc9&amp;wdOrigin=OFFICECOM-WEB.START.NEW" rel="nofollow">https://onedrive.live.com/edit.aspx?action=editnew&amp;resid=8FDFE38F38AAE5CB!110&amp;ithint=file%2cdocx&amp;action=editnew&amp;wdNewAndOpenCt=1615890663054&amp;wdPreviousSession=641e1855-7e06-4944-b2b6-2f10969e2bc9&amp;wdOrigin=OFFICECOM-WEB.START.NEW</a> then I try to dictate text in MS Word (site shows error message), at Firefox settings I tried to manually add permission of using microphone for this website - permission added, but microphone still not working. But works at other websites, (for example, at Google Duo web interface). Firefox 78.8.0esr (64-bit) for Linux. (Opera web browser works well at both websites at the same computer). </p>


created: 2021-03-16T03:36:50-07:00
updated: 2021-03-16T14:42:25-07:00
title: Bookmarks gone after upgrading my MacBook to BigSur
tags: mac-os;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399036;1399049;1399105;1399106;1399107;
creator: veronika.md
content:
<p>Hello! After various problems with my MacBook I had to delete everything from my hard drive. After installing BigSur 11.2.3 and restoring things from my TimeMachine backup all my Firefox bookmarks got lost. I understood how I can restore them but I don't know what file to look for in the TimeMachine backup that should contain my bookmarks...  I would also like to restore my passwords if possible. Anyone can help? </p>


created: 2021-03-16T03:02:15-07:00
updated: 2021-03-16T03:02:15-07:00
title: New to multi-account containers: All existing stuff into "Personal" container?
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: brentc
content:
<p>Hi, </p><p>I'm new to Firefox multi-account containers and I want to now put all already synced data (all my browser history, logins, bookmarks, ...) into the "personal" container. Is this possible? </p><p>If it is, there is a secondary question, is it possible to turn off synchronization of a specific container on another device? </p><p>Use case: I want to have a work container that contains all work related data and a personal container that contains all my personal data. I want to be able to access the work container on my personal laptop, but don't want to necessarily access my personal container on my work laptop. I don't really want all that stuff to be synced to my work laptop. </p>


created: 2021-03-16T01:01:56-07:00
updated: 2021-03-16T08:22:42-07:00
title: Firefox muestra una nube de puntos de colores
tags: desktop;fix-problems;needsinfo;
product: firefox
topic: fix-problems
locale: es
answers: 1399018;
creator: nicolas.luis.9
content:
<p>Al ejecutar firefox en ubuntu 16.04, aparece una nube de puntos de colores que se mueven (se adjunta captura de pantalla). He reinstalado firefox, pero el problema continúa. Este problema no se produce en otros navegadores ni programas. Gracias de antemano por la ayuda. </p>


created: 2021-03-15T23:21:26-07:00
updated: 2021-03-15T23:21:26-07:00
title: Your Email was just Returned. Mistyped Email?
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: jatama
content:
<p>Cant reset my password because i get "Your Email was just Returned. Mistyped Email?" error. Any ideas where to get help with this? I found couple questions about same error and they got it solved but I dont know how. Should i send an email to some support address about this? </p>


created: 2021-03-15T22:36:08-07:00
updated: 2021-03-16T04:10:06-07:00
title: kayıtlı şifrelerim kayboldu
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: tr
answers: 1398976;
creator: coateckz
content:
<p>lockwise da kayıtlı olan şifrelerim yeniden giriş yapınca kayboldu şifrelerimi geri nasıl alabilirim </p>


created: 2021-03-15T22:29:43-07:00
updated: 2021-03-16T08:50:36-07:00
title: Website loading
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399040;
creator: angelinarobston3
content:
<p>Hi, I am using firefox from a long time and it was working perfectly fine, But since last week I am facing an issue that some of the websites like <a href="http://pinterest" rel="nofollow">Pinterest</a>, <a href="https://hirelaptops.com.au/" rel="nofollow">hire laptops</a>, <a href="https://www.linkedin.com/" rel="nofollow">Linkedin</a> are taking too much time to load, but on the other browning application they are working Great. Kindly tell me what can be the issue is? </p>


created: 2021-03-15T21:53:57-07:00
updated: 2021-03-16T12:12:37-07:00
title: Gray Box with Red Letters Pops-Up & obscures website when click on many Windows 10 links such as...
tags: desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399078;
creator: wagphd
content:
<p>Under "Windows Update"&gt;"Looking for information on latest updates"&gt;"Learn More".  When I click on Learn More the red-lettered message obscures the site, and says: &lt;toolbarbutton id="UITourTooltipClose" class="close-icon" &lt;/p&gt;</p><p>Dell Inspiron 5559   Intel Core i7-6500U    Version 2004    64 bit    Windows Home </p><p>I realize that I might be over my head here, but calls to Dell has only determined that it has to do with the installed Firefox 86 (32 bit) since it doesn't happen using Chrome.  I'm a "Boomer" but, hey, at least I'm trying, so please instruct in layman's language if possible.  Need more info? I'll do my best, and thank you. </p>


created: 2021-03-15T20:32:39-07:00
updated: 2021-03-15T21:52:51-07:00
title: keyboard shortcuts for opening specific bookmarks or webpages
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1398945;
creator: helpful55
content:
<p>I can’t seem to find info on how to do this, if in fact it is possible.  I would like to find how to be able to open some set firefox bookmarks or webpages using my keyboard only. There used to be an addon called SiteLauncher that would do this. Although I doubt I will need to have more than a few saved shortcuts so about all I need is a two or three keystroke way to open some saved webpages, maybe 10. Any info on how to do this if possible? </p>


created: 2021-03-15T20:22:43-07:00
updated: 2021-03-16T11:37:31-07:00
title: How to turn off Sponsored search suggestions in the top URL bar
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1399076;
creator: michael.26.murrin
content:
<p>When I click on the URL bar after opening Firefox to a blank page, it automatically gives me some recommendations (such as some of my bookmarks), but the top recommendations it gives me are 2 "sponsored" suggestions for 2 websites.  It says "sponsored".  Putting sponsored results in the top of the URL bar is too much.   </p><p>The sponsored results go away when I start typing, but the sponsored results shouldn't be there in the first place.   </p><p>Is there a way to turn these sponsored suggestions off?   </p><p>I have auto-update turned on so I'm guessing I have the latest version of Firefox.  I'm on Windows 10. </p>


created: 2021-03-15T20:11:17-07:00
updated: 2021-03-16T00:59:52-07:00
title: when I try to connect to firefox I get the message that it had a problem and crashed
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1398959;
creator: FLLTrade
content:
<p>AdapterDeviceID: 0x08a0 AdapterVendorID: 0x10de BuildID: 20210204185103 CrashTime: 1615863917 DOMIPCEnabled: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1615817372 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP-  ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 1 SecondsSinceLastCrash: 17385 StartupCrash: 1 StartupTime: 1615863893 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210204185103","version":"78.7.1","vendor":"Mozilla","displayVersion":"78.7.1esr","platformVersion":"78.7.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1"]},"os":{"name":"Darwin","version":"15.6.0","locale":"en"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":null,"vendorID":"0x10de","deviceID":"0x08a0","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":800,"scale":1}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"blacklisted:FEATURE_UNQUALIFIED_WEBRENDER_MAC"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"disabled"}}},"appleModelId":"MacBookPro7,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"esr","enabled":true},"userPrefs":{"accessibility.force_disabled":1,"browser.cache.disk.capacity":1048576,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","browser.search.widget.inNavBar":true,"browser.startup.homepage":"&lt;user-set&gt;","fission.autostart":false,"network.trr.mode":5},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 8:"Gecko_IOThread",9:"Timer",10:"StreamTrans #1",11:"StreamTrans #2",12:"Socket Thread",13:"Permission",14:"JS Watchdog",15:"JS Helper",16:"JS Helper",18:"Cache2 I/O",19:"Cookie",20:"Worker Launcher",21:"Compositor",22:"ImgDecoder #1",23:"ImageIO",24:"IPDL Background",25:"DOM Worker",26:"StreamTrans #3",27:"StreamTrans #4",28:"QuotaManager IO", Throttleable: 1 UptimeTS: 34.42327686 Vendor: Mozilla Version: 78.7.1 useragent_locale: en-US </p><p>This report also contains technical information about the state of the application when it crashed. </p>


created: 2021-03-15T19:20:46-07:00
updated: 2021-03-15T19:20:46-07:00
title: Taskbar
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: jjames93011
content:
<p>I want to see my taskbar when using Firefox full screen. I work on battery power alot and need to see this all the time. I cannot work in a less than full screen. I hope there is a fix for this or I'll have to go back to Google (I much prefer Firefox). My operating system is Windows 10. </p>


created: 2021-03-15T19:17:21-07:00
updated: 2021-03-15T19:17:21-07:00
title: Yahoo email won't open/ stay open in v. 86.0.1
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: gj.olson
content:
<p>I like the tabbed browsing in Firefox over Chrome but Yahoo email keeps crashing and won't refresh. Even after closing and reopening the browser nothing happens. Or I get the message 'no internet connection.' In Chrome Yahoo never goes down. What's going on here?  Thanks. </p>


created: 2021-03-15T18:09:16-07:00
updated: 2021-03-15T18:09:16-07:00
title: Firefox not loading anything, blank including inability to open options
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: mcloughlins
content:
<p>after updating windows earlier today my firefox browser wouldnt open new tabs, but i was able to still browse on open tabs like chaning between youtube videos or browse through reddit, but when trying to open options or a new tab to visit a website firefox is just blank, no attempts to load or anything, as if the internet doesn't exist. The internet works just fine on any other browser including edge and chrome.  </p><p>I've tried refreshing, running in safe mode, restarting my computer, and even uninstalling/reinstalling. Nothing is woking sadly, if anyone could help me with this id appreciate it. </p>


created: 2021-03-15T17:59:05-07:00
updated: 2021-03-15T17:59:05-07:00
title: attachment paper clip function stoped working.
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: kwisniewski
content:
<p>sending out email want to send an attachment, but attachment  no longer works.  I uninstalled &amp; reinstalled firefox but the attachment problem still exist. Help! </p>


created: 2021-03-15T17:25:37-07:00
updated: 2021-03-15T17:25:37-07:00
title: video issues after refresing
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: horses721
content:
<p>I refreshed my Firefox and now when I go to stream FIOS TV through my home computer connected directly to the router, I get the error message DRM: licenser error! --com.widevine.alpha update, XHR error. status is "" (0), readyState is 4.   DRM is checked off in my settings and the widevine plugin is enabled. HELP </p>


created: 2021-03-17T15:39:58-07:00
updated: 2021-03-17T16:22:32-07:00
title: Multi-Account Containers Issues
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1399315;
creator: brtriggs
content:
<p>Hello, </p><p>- Multi Account Containers installed  - Several add-ons requiring MAC are recommended to be disabled due to thinking it is not installed - Even the MAC extension thinks MAC not installed - Enable Container Tabs grayed (blued) out - I am not forcing private windows/tabs </p>


created: 2021-03-17T14:44:20-07:00
updated: 2021-03-17T14:44:20-07:00
title: Move old bookmarks& logins to new user-both me
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: msparre
content:
<p>I had to create a new user both me, same imac, to regain permissions accessing Time Machine-Apple Support-help?  How do I move my bookmark's and login's to the new user- both me. </p>


created: 2021-03-17T14:18:39-07:00
updated: 2021-03-17T15:21:31-07:00
title: Firefox Home Page (default) - Top Sites customize issue.
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1399304;1399306;
creator: CH-lboro
content:
<p>Just recently got firefox, so I am a newbie. For the Top Sites widget, I am able to paste image URL on to the "Custom Image URL" tab. Preview of the image looks great but once I click save, It is nowhere to be seen. Only an empty box as if I have not added any image. I have no clue how to go about this, any help would be greatly appreciated. </p>


created: 2021-03-17T14:16:13-07:00
updated: 2021-03-17T14:16:13-07:00
title: How does Firefox highlights section work with YouTube
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: RAKty
content:
<p>Hi! Even if i'm an old user of Firefox, i'm new to this support/forum thing, so I apologise if i'm in the wrong place. Today, after watching some videos on a specific youtube channel, i noticed that the channel appeard on the "highlights" section in the home page of Firefox. Nothing strange in that, but i noticed that the thumbnail of the user of that youtube channel was in high definition in the "highlights", even if when I viewed the page information of YouTube, on the media tab, I wasn't able to find an image with such an hight resolution. I would be clear: I'm not talking about the YouTube red logo, but on the user's channel image (rounded, near the name). The "moz-page-thumb://thumbnails/?url........" have a resolution of 448px x 448px. The image on youtube have the maximum resolution of 176px x 176px. So... Where have Firefox finded that image?? Is there involved some kind of upscaling?? I really appreciate the hard work of Mozilla, and I hope that will go on on this way. </p>


created: 2021-03-17T13:44:26-07:00
updated: 2021-03-17T16:37:40-07:00
title: Pins not saved when quitting Firefox.
tags: linux;desktop;tabs;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1399292;1399319;
creator: sgtnasty
content:
<p>I have turned on preferences General -&gt; Startup -&gt; Restore previous session AND Warn you when quitting the browser. Firefox does neither of these. My session never gets restored, my pins are never saved and it never warns me when I quit. </p><p>Firefox for linux 86.0 (64-bit) </p><p>All the troubleshooting examples I find on these support pages are for much older versions of Firefox and 3-4 years old. </p>


created: 2021-03-17T13:36:18-07:00
updated: 2021-03-17T16:42:21-07:00
title: Browser search results screen not formatted correctly.
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1399320;
creator: new_aged2perfection
content:
<p>I have noticed in Firefox 86.0.1  64 bit that in the past few days the search results screen has been shifting to the right and not centered. I have noticed this as well on my wife's laptop. I have refreshed Firefox on my HP desktop and her HP laptop and it still happens intermittently. When it does this the only way to correct this is to restart Firefox. We both have  Windows 10 Home   Version  20H2   Installed on ‎2/‎24/‎2021      OS build  19042.868. I was wondering if this is a known bug and if anyone else is seeing this.  </p><p>Thank you </p>


created: 2021-03-17T13:06:07-07:00
updated: 2021-03-17T16:30:49-07:00
title: The app could not be initialized. (0xc00000005)
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399284;
creator: raphaelpgomes1
content:
<p>My Firefox just don't wanna work. I open the shortcut of Firefox and it shows me the message: "The app could not be initialized. (0xc00000005)" from Windows. </p><p>I've tried to run it as administrator, tried to reinstall by unistalling and running the installation again and none of those tries worked out. </p><p>What should I do? </p><p>PC Specs: i5-4460 RX 470 4GB </p> <hr> <p>Windows 10 Pro 64x - Version 20H2 </p><p>Sorry about my bad English, I'm from Brazil and I'm not fluent. </p>


created: 2021-03-17T12:48:51-07:00
updated: 2021-03-17T16:16:06-07:00
title: stop saving image files as webp
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1399286;1399302;1399314;
creator: ethanscotland
content:
<p>Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed into the long grass. </p><p>Sure, I could botch a solution by installing an add-on to convert them, or I could use something like XnView (which I do, periodically, and in bulk) after the save event has happened, or I can edit about:info to tell Firefox not to accept webp - but this breaks functionality for some sites (like eBay), but I have found that in the end I have had to start switching to Microsoft Edge to do my browsing for a number of sites because Mozilla Firefox are ignoring repeated user requests to provide a simple option to STOP doing this. </p><p>I don't want to save any files as webp - save them as PNG if you like, or jpg, but I use an ancient copy (v3.24) of ACDsee (from the days of Windows 98) for my image browsing, sorting, viewing etc because it is perfect, blisteringly quick, has no extra editing or other functionality which I don't need or want, and it doesn't bloat up anywhere with thumbnail files... but sadly webp didn't exist back then so it doesn't support it. I have used a number of much more up to date browser-viewers, but there is nothing can touch this OLD version of ACDsee for basically brilliant design. </p><p>I'm not changing my image viewer.  It's non-negotiable.   </p><p>I WILL however change my web browser if I have to, if the developers of the browser continually kick into the long grass to lock, hide away and pretend there's isn't an issue which has been repeatedly flagged as an annoyance for so many users. </p><p>I have been using one form or other of 'Mozilla' family of browsers since the days of Quarterdeck Mosaic.  I don't particularly want to switch my loyalty, especially to Microsoft, but if they are listening to what customers want and providing it, and Mozilla are not, what else is there to do ? </p><p>I am a retired systems developer. I cannot envisage this being SUCH a big ask.  </p><p>Modern software treats its users like idiots and takes away control, doing everything it's assumes on their behalf that they will want. </p><p>It is not difficult to provide an option within settings for when saving webp files to save as webp, png or jpg with conversion if necessary.  All you need to do is hear the screams and respond. :) </p>


created: 2021-03-17T12:44:27-07:00
updated: 2021-03-17T12:55:42-07:00
tags: desktop;websites;windows-10;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
answers: 1399277;
creator: teapot885
title:
You don't have permission to access "http://sa.www4.irs.gov/irfof-wmsp/login" on this server.  Reference #18.b3973017.1616009482.d0a2187

content:
<p>Trying to reach:  </p> <ul><li><ul><li><a href="http://sa.www4.irs.gov/irfof-wmsp/login" rel="nofollow">http://sa.www4.irs.gov/irfof-wmsp/login</a> </li></ul> </li></ul> <p>ACCESS DENIED </p><p><a href="http://sa.www4.irs.gov/irfof-wmsp/login" rel="nofollow">http://sa.www4.irs.gov/irfof-wmsp/login</a> </p> <ul><li><ul><li>Reference #18.b3973017.1616009482.d0a2187  </li></ul> </li></ul> <p>I fill in all the data and then I get the messages starred above. </p><p>Can anyone tell me how to fix this? </p>


created: 2021-03-17T12:34:02-07:00
updated: 2021-03-17T12:34:02-07:00
title: Trigger update via command line
tags: mac-os;desktop;download-and-install_1;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: mikedowler
content:
<p>How can I trigger Firefox to check for updates via a command?  We have FF installed on users' computers, but some users never use it.   I would like to be able to trigger the FF updater to check for updates on a regular schedule.  If FF is being used, then it would alert the user of the need to restart as usual.  If not, then it will just update itself. </p><p>This would be for both Windows and Mac </p>


created: 2021-03-17T12:13:23-07:00
updated: 2021-03-17T12:13:23-07:00
title: Install and configure Firefox 56 (with extensions) on Mac Big Sur
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: paoma
content:
<p>Hello </p><p>I tried installing Firefox 56 on Mac Big Sur. But it is impossible to make settings. </p><p>1. Disable automatic update: about: config app.update.auto app.update.enabled I get an alert (blank error message) and I cannot exit Firefox. </p><p>2. Install an older version of the iMacros extension <a href="http://download.imacros.net/imacros_for_firefox-8.9.7-fx.xpi" rel="nofollow">http://download.imacros.net/imacros_for_firefox-8.9.7-fx.xpi</a> Cannot use this extension. </p><p>May be a write permission error somewhere ? </p><p>Thanks a lot </p>


created: 2021-03-17T12:12:58-07:00
updated: 2021-03-17T12:12:58-07:00
title: Rolling Stone articles won't load from email link
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: swiftym
content:
<p>I first noticed this problem when I would click on a link from an email from Rolling Stone magazine it goes to a blank page and the refresh icon is grayed out. I can use Copy Link Location from my email and paste it into Chrome or Edge web browsers and it works fine. I can copy from the blank screen address bar and paste into Chrome or Edge and it also works fine.  Today I tried typing <a href="http://rollingstone.com" rel="nofollow">rollingstone.com</a> into the address bar and got the same blank page with the refresh icon grayed out. I've not noticed this problem with any other website, just the Rolling Stone site. Any suggestions would be appreciated. </p>


created: 2021-03-17T12:10:38-07:00
updated: 2021-03-17T16:35:24-07:00
title: Offer to save passwords
tags: windows-7;desktop;customize;firefox-800;
product: firefox
topic: customize
locale: en-US
answers: 1399294;1399318;
creator: WOMANTIC
content:
<p>Hi, I'v grown very fond of FireFox for a very long time however, I DO NOT like the idea of your asking me to save my passwords even though I thought that my selecting the 'remember this response' for the future does not work and in which I indicated NO.  Can you not be like the other guy?  I choose your browser mainly because you don't treat User like we're stoopid, but now you're looking like Google and Microsoft.  Uggggghhhhh.  Is there something I can do to not receive this prompt.  The answer will always be NO! </p>


created: 2021-03-17T12:01:23-07:00
updated: 2021-03-17T12:02:57-07:00
title: Google Slides not letting me edit or scroll through slides
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399266;
creator: isaiahborlaza
content:
<p>Firefox isn't letting me scroll through slides or edit the text. I really need this for school. Please help asap </p>


created: 2021-03-17T12:00:01-07:00
updated: 2021-03-17T13:01:07-07:00
tags: mac-os;desktop;other;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1399275;
creator: pclaincz
title:
I signed in with an email address whose program has disappeared when Firefox upgraded the browser. If I could get that program back I would appreciate it.

content:
<p>When Firefox upgraded the browser a few days ago, I lost the google email "pclaincz@gmail.com. My other google email is fine. (plaincz2437@gmail.com). I tried to recover it but the original password is not "valid." Any help I could get to recover this second email would be appreciated. </p>


created: 2021-03-17T11:28:34-07:00
updated: 2021-03-17T11:28:34-07:00
title: NA_Letter
tags: linux;desktop;beta;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: glenn-is
content:
<p>When Printing firefox defaults to NA_Linux, When changed to Letter Firefox reverts back to NA_Letter. </p>


created: 2021-03-17T11:21:10-07:00
updated: 2021-03-17T14:52:12-07:00
title: website problem with new update
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399296;1399303;
creator: cyteen
content:
<p>Just updated to 86.0.1 (64-bit) and now the books at a particular site are not showing for me. Example, <a href="https://adventistdigitallibrary.org/islandora/object/adl%3A22250173?solr_nav%5Bid%5D=9715fc917b86c74e9144&amp;solr_nav%5Bpage%5D=0&amp;solr_nav%5Boffset%5D=0" rel="nofollow">https://adventistdigitallibrary.org/islandora/object/adl%3A22250173?solr_nav%5Bid%5D=9715fc917b86c74e9144&amp;solr_nav%5Bpage%5D=0&amp;solr_nav%5Boffset%5D=0</a> What do I need to do? Can I go back to the previous version when they did work. </p>


created: 2021-03-17T11:14:47-07:00
updated: 2021-03-17T11:14:47-07:00
title: Title bar hides menu bar
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
creator: satscout
content:
<p>Whenever I navigate to a new webpage or open a site in a new tab, the title bar for that page appears and obscures the menu bar (I had to look it up to define "menu bar" as the "file-edit-view etc. bar" and "title bar" as the bar that shows the title of the topmost tab or window in full). In order to get the title bar to go away, I have to flick the cursor to the top of the page and basically roll over it. But it doesn't stay gone. The title bar comes back with each page or tab I visit. The need to constantly tell it to go away is really making browsing troublesome. It started with the most recent update (86.0.1, 32-bit). I already have the title bar turned off in customization. I want to be able to hover over a tab to see a full title, but have that pesky title bar gone completely (which is what is supposed to happen when you uncheck it in customization). Any help greatly appreciated. </p>


created: 2021-03-17T10:58:29-07:00
updated: 2021-03-17T16:30:32-07:00
title: Firefox in dark mode prints black bars instead of readable text.
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1399299;1399317;
creator: mgailp
content:
<p>My visual impairment means I have to run FireFox (and my computer) in dark mode. When I try to print, while it does not waste ink by printing the entire page black, where the text is the printed page only has black bars. An image of a print preview screen is attached. If there are settings to fix this there, I cannot see them because this does NOT use the dark mode and I can't see it. </p><p>Currently to print something, I take a screen shot and use another program to reverse the colors. I would like to not have to spend 30-40 min editing an image every time I want to print. </p>


created: 2021-03-17T10:30:44-07:00
updated: 2021-03-17T11:06:21-07:00
title: Account name change?
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399254;1399257;
creator: michelle38
content:
<p>How do I change the name my account is listed or registered under? My real life name has changed and now I want to update it everywhere. I successfully changed the Display name and email address on my Firefox account. The names on my computer have been fully updated. But in looking at my Firefox account profile, under Devices &amp; apps, the device name still shows as <em>OldName's Firefox on NewNames-computer</em>. I want to get rid of the OldName entirely. How?  Thank you for any suggestions. </p>


created: 2021-03-17T10:30:41-07:00
updated: 2021-03-17T10:30:41-07:00
title: Limpar Favoritos
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: pt-BR
creator: adholanda
content:
<p>Estou tentando zerar minha lista de favoritos. Já apaguei tanto pelo firefox quanto pela pasta que consta no computador. Todavia, todos os mesmos favoritos sempre voltam e duplicados. Alguma sugestão de como proceder? </p>


created: 2021-03-17T10:28:21-07:00
updated: 2021-03-17T11:03:42-07:00
title: What is cached web contents?
tags: desktop;customize;windows-10;firefox-860;firefox-8601;
product: firefox
topic: customize
locale: en-US
answers: 1399255;
creator: mdbadruzzamannibir
content:
<p>I am a new Firefox user. When I went to settings to clear cookies I saw another option named "<strong>Cached web contents</strong>" and it's size is shown 1GB (attached a screenshot). What is this? What will happen if I delete this data? I googled it but couldn't find any answer that could satisfy me :) </p>


created: 2021-03-17T10:27:30-07:00
updated: 2021-03-17T10:41:59-07:00
title: Why is Two-Factor Authentication always coming up with icloud.com
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399248;
creator: juha.nevalainen
content:
<p>Curiously and annoyingly <a href="http://icloud.com" rel="nofollow">icloud.com</a> demands two-factor authentication every time when my Firefox is restarted, or even without restart, if long enough time has elapsed.  Why is that and is there some way to let Firefox be continuously trusted by that website too? </p><p>I'm on Windows and Chrome and Edge do not have this problem.  Interestingly Firefox on Mac does not seem to have it either. Could this be caused by our corporate security settings somehow? </p>


created: 2021-03-17T10:16:13-07:00
updated: 2021-03-17T12:57:19-07:00
title: when I try to connect to firefox I get the message that it had a problem and crashed
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1399238;1399278;
creator: FLLTrade
content:
<p>bplist00”??????TPathTDate]ForceQuitDate_?f/Users/pilarlojacono/Library/Logs/DiagnosticReports/firefox_2020-10-08-111935_Pilars-MacBook-Pro.crash3A¬ó≤ßáûù3A¬—:‚?,Æ????'êô???¢ </p>


created: 2021-03-17T10:05:26-07:00
updated: 2021-03-17T12:59:06-07:00
title: when I try to connect to firefox I get the message that it had a problem and crashed
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1399240;
creator: FLLTrade
content:
<p>I am using a Macbook running El Capitan 10.11.6 this happened a few days ago and have asked for your assistance. </p><p><br> </p><p>Here is all that is in the crash folder inside my Library folder: </p><p><strong>bplist00”??????TPathTDate]ForceQuitDate_?f/Users/pilarlojacono/Library/Logs/DiagnosticReports/firefox_2020-10-08-111935_Pilars-MacBook-Pro.crash3A¬ó≤ßáûù3A¬—:‚?,Æ????'êô???¢ </strong> <strong> </strong> </p><p><br> This is the report that I get when I try to connect to Firefox: </p><p>AdapterDeviceID: 0x08a0 AdapterVendorID: 0x10de Add-ons: glanceclient%<a href="http://40glance.net" rel="nofollow">40glance.net</a>:3.7.3,screenshots%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:39.0.0,webcompat%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:11.0.0,formautofill%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.0,doh-rollout%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.3.0,default-theme%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.0,amazondotcom%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,bing%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1.1,ebay%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.0,google%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.0,wikipedia%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.0,ddg%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.0 BuildID: 20210204185103 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1615998396 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1615817372 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+1  ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 16652 StartupCrash: 0 StartupTime: 1615998366 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210204185103","version":"78.7.1","vendor":"Mozilla","displayVersion":"78.7.1esr","platformVersion":"78.7.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1"]},"os":{"name":"Darwin","version":"15.6.0","locale":"en"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":null,"vendorID":"0x10de","deviceID":"0x08a0","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":800,"scale":1}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"blacklisted:FEATURE_UNQUALIFIED_WEBRENDER_MAC"},"webrender":{"status":"opt-in"},"wrCompositor":{"status":"disabled"}}},"appleModelId":"MacBookPro7,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"esr","enabled":true},"userPrefs":{"accessibility.force_disabled":1,"browser.cache.disk.capacity":1048576,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","browser.search.widget.inNavBar":true,"browser.startup.homepage":"&lt;user-set&gt;","fission.autostart":false,"network.trr.mode":5},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 7:"Gecko_IOThread",8:"Timer",9:"StreamTrans #1",10:"StreamTrans #2",11:"Socket Thread",12:"Permission",13:"JS Watchdog",14:"JS Helper",15:"JS Helper",17:"Cache2 I/O",18:"Cookie",19:"StreamTrans #3",20:"Worker Launcher",21:"Compositor",22:"ImgDecoder #1",23:"ImageIO",24:"IPDL Background",28:"DOM Worker",28:"QuotaManager IO", Throttleable: 1 UptimeTS: 47.14689356 Vendor: Mozilla Version: 78.7.1 useragent_locale: en-US </p><p>This report also contains technical information about the state of the application when it crashed. </p>


created: 2021-03-17T10:04:10-07:00
updated: 2021-03-17T13:02:08-07:00
title: Background Vertical "Characters" showing
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1399239;1399247;1399280;
creator: dcatlowpj
content:
<p>Strange characters are showing up.   How might I troubleshoot and fix this annoyance.  See the screenshot. Thanks for your help! </p><p>DJ </p>


created: 2021-03-17T09:59:03-07:00
updated: 2021-03-17T10:30:59-07:00
title: 403 forbidden error login problem
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399241;
creator: semce2
content:
<p>I am able to access Consumer Reports website but when I try to log on I get message "403 forbidden".  I have tried clearing the caches, closing and restarting firefox in safe mode and same result.  I tried with Edge and I was able to log into my CR account okay.  Don't know where to go from here except to just use Edge when I need to access my CR account but I would like to not have to use multiple browsers. I use Firefox because I believe it is more secure and private.  Any suggestions?  Thanks in advance. </p>


created: 2021-03-17T09:37:28-07:00
updated: 2021-03-17T10:32:22-07:00
title: the new messed-up Firefox
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1399242;1399243;
creator: rinapaul
content:
<p>WHY THE **** does the new firefox lose all my saved bookmarks, preferences, logins, passwords ???  </p><pre>Why not allow me to access all my saved details immediately, without all the rigmarole of having to "SYNC" </pre>


created: 2021-03-17T09:07:24-07:00
updated: 2021-03-17T09:07:24-07:00
title: Firefox do not load pages from WAN.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: mazay0
content:
<p>After update from 68 to 78.8 my Firefox do not load web pages. It still loads local files (file://) and LAN sites (http://192.168.x.y/).  But on attempt to load something like Google it shows just empty page and Network console shows zero bytes download (see image attached). I tried to reinstall it, removed ~/.mozilla,  network.dns.disablePrefetch=true, network.dns.disableIPv6=true. Nothing of that helped. Chromium on the same machine works fine. </p>


created: 2021-03-17T08:47:14-07:00
updated: 2021-03-17T08:47:14-07:00
title: Sent folder listings on Netaddress Firefox
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: Fuffyfuffy
content:
<p>I am using Thunderbird for  my Netaddress emails, and have done so for many, many years. But in the last months a problem has developed. Quite often my  Netaddress email "sent" folder lists the wrong recipient!!  That is, my email goes, as it should,  to the people I write to, but then, in my "sent" folder an entirely different and incorrect recipient is listed ! Please tell me how this can be corrected. Thank you. </p>


created: 2021-03-17T08:05:44-07:00
updated: 2021-03-17T08:05:44-07:00
title: Graphic artifacts on videos and frequent tab crashes
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: es
creator: orphenkirisame
content:
<p>Hello, </p><p>I've been getting an error for some time now. Firefox tabs suddenly crash (usually media tabs with video, like Twitch or video conference sites) and I can't seem to find a solution. But most importantly, many videos or live streams show graphic artifacts. You can check it in the attached screenshot). I have tried many things to solve it, but none worked. This is what I tried: </p> <ul><li> Changing cables and monitors. </li><li> Disabling extensions and plugins. </li><li> Disabling hardware acceleration. </li><li> Installing Firefox from scratch. </li><li> Installing an old version. </li><li> Installing Nightly. </li><li> Removing the GPU. The issue persisted with a different video card and with integrated graphics. So the GPU is not the issue. </li><li> Trying using another OS. I thought my Windows install might have been corrupt, but it also happened in Ubuntu. </li><li> Trying other browsers. I tried Chrome (which resulted in the issue as well) and Edge (which surprisingly did fine, it's my only solution right now). </li></ul> <p>I would love to keep using Firefox but it's a pain to watch media like this. I don't know if the issue might be from the motherboard or another component. Between the crashes and this I can't use it normally. </p><p>I can try providing any details needed to solve the problem. Could you please help me? I don't know what else I can try. </p>


created: 2021-03-17T07:45:16-07:00
updated: 2021-03-17T07:45:16-07:00
title: Mozila does not save new passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mr.andersan
content:
<p>Mozila does not save new (changed) passwords. I change the password on the site, she offers to replace the existing one, I agree and save, and she asks this several times in a row, but when entering the site, the form is filled with old  data! Perhaps this is some option that I accidentally enabled? Still installed "Spy bot&amp; Destroy", but there were no problems with it before. But I turned on the control of profiles there (I will attach a picture). Maybe he does not allow changing saved passwords? Although I kind of turned off the control of cookies in it. I just got into the settings of Mozila and Spy in the same day and after that various problems with the browser started. Checked for viruses several times, clean. </p>


created: 2021-03-17T07:37:22-07:00
updated: 2021-03-17T07:37:22-07:00
title: Passwords
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: newhit57
content:
<p>Tried to save Google logins and as soon as i leave Firefox and return to check my google is stored the page shows no record and the Lockwise screen shows, "No synchronised logins found." Tried numerous times and same result. </p>


created: 2021-03-17T07:24:31-07:00
updated: 2021-03-17T08:54:30-07:00
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399220;
creator: bryon.mondok
title:
embedded Hubspot form not visible in Firefox browser when window is resized but is viewable in Chrome

content:
<p>Please see screen shot attached. The window on the left is Chrome, the window on the right is Firefox. I've cleared the cache, confirmed latest version of Firefox, disabled browser plugins, attempted views on both Mac and PC with same failed result. None of these worked. Also tested in Edge browser, successfully, as well as iPhone and iPad, successfully. Also tested on a Mac in Safari, successfully. Is this unique to the latest version of Firefox? Please advise. Thanks! Bryon Mondok </p>


created: 2021-03-17T06:32:58-07:00
updated: 2021-03-17T06:32:58-07:00
title: 以下的选择？！我全都有问题呢！
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: kouno1591
content:
<p>从小没有机会能够上教室!文字限没有认识多少,自第一次第一天开始接着网络!FACEBOOK后第二个平台就是GOOGLE~我就一直用到至今!它国送什么又怎么怎么的给福利!就是不月~是FB耐心的带我怎么使用基本的电脑使用~GOOGLE的吓唬过后眼见与FB好到不得了!简约带过往事~在后段这几年中~我就一而再~再而三的被突然间被说成”不是邮箱拥有人”？？突然间会被全部的帐号，财务上会全都怀疑我身份？而且还是马上停止完一切Logi？ (我与现在的女友!拥有着(老早在很多很多年前已被欧洲例强盯得紧紧!我也不想日后与您有任何的像谷歌般的事端!我就直接道出`『我俩是拥有非人类的XXXXX力量』~ 我的帐号无论怎么来防御❓都是一样全会福入侵，被偷窥一切！想懂的？看下我的旧东西！谢谢 </p>


created: 2021-03-17T06:31:38-07:00
updated: 2021-03-17T06:31:38-07:00
title: Mozilla não salva ou demora para habilitar a função
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: pt-BR
creator: fernandoaugustoaires
content:
<p>quando tento baixar um documento não consigo salvar pois aparece não habilita a opção.  Já restarei e nada </p>


created: 2021-03-17T06:05:57-07:00
updated: 2021-03-17T10:45:08-07:00
title: Edge and its Add Ons
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1399250;
creator: howardandjenny
content:
<p>My PC is constantly downloading Microsoft Edge and its Add-Ons and putting them into the Registry. I have to manually remove these Add-Ons from the Registry as it affects the Start Up time. It is also regularly trying to make me switch browsers to Edge. Is there any way that I can put a stop to Microsoft Edge once and for all ?? Howard Small howardandjenny@btinternet.com </p>


created: 2021-03-17T05:14:59-07:00
updated: 2021-03-17T09:58:10-07:00
title: Comment récuperer les tabs synchronisés ?
tags: linux;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399234;
creator: andrea.chevassu
content:
<p>Bonjour, J'ai dû reinstaller Ubuntu sur ma machine et j'ai dû faire un reset du password de mon compte Firefox. Ainsi, je n'ai plus mes Bookmarks !!!! Est-ce qu'il y a une façon de les récupérer ? Merci </p>


created: 2021-03-17T03:37:59-07:00
updated: 2021-03-17T03:37:59-07:00
title: Certificados Preguntar cada vez
tags: linux;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: es
creator: scid1
content:
<p>Hola, </p><p>Estoy con Firefox 86 y no veo la opción en "Certificados" de "Preguntar cada vez" "Cuando un servidor solicite su certificado personal". </p><p>Muchas gracias. </p><p>Saludos. </p>


created: 2021-03-17T03:34:59-07:00
updated: 2021-03-17T03:34:59-07:00
title: Paypal payment authentication
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: happypanda
content:
<p>Paypal now ask for 2nd level authentication when you pay for something on a site, you have the option to disable this in a pop up, however it does not work on Firefox, but will on edge. Is it a settings issue? </p>


created: 2021-03-17T01:57:12-07:00
updated: 2021-03-17T11:12:05-07:00
title: Find actually used proxy when configured to "Use System Proxy Settings"
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1399184;1399260;
creator: tilman.schmidt
content:
<p>The configuration on page General - Connection Settings is set to Use System Proxy Settings. How can I find out I which proxy my Firefox browser is actually using? </p><p>Note: This very question has already been asked at <a href="https://support.mozilla.org/en-US/questions/1208062" rel="nofollow">https://support.mozilla.org/en-US/questions/1208062</a>.  It has an answer which is marked as Chosen Solution although the question owner explicitly stated it doesn't answer the question, and indeed it doesn't because it just says to look at the configuration page which doesn't contain the information. That thread has been archived. Perhaps it should be deleted or at least the Chosen Solution mark removed. </p>


created: 2021-03-17T00:54:00-07:00
updated: 2021-03-17T09:27:45-07:00
title: Passwords again
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1399230;
creator: newhit57
content:
<p>Passwords never saved or even recognised. Tried to save Google pwd and no go. Checked settings and pwd is there but the web address shows only "https://" . There is no "<a href="http://Google.co.uk" rel="nofollow">Google.co.uk</a>" address................... </p><p>Same on other pwd saving web options </p>


created: 2021-03-17T00:17:16-07:00
updated: 2021-03-17T03:19:19-07:00
title: SSL_ERROR_NO_CYPHER_OVERLAP
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399176;
creator: pleary379
content:
<p>Could anyone help me to reconnect to Fire Fox. I cannot connect with Netflix or Utube or browse. My router, and,television and PC are all functioning perfectly well. </p>


created: 2021-03-17T00:16:04-07:00
updated: 2021-03-17T06:04:45-07:00
title: PR_END_OF_FILE_ERROR lütfen yardım edin!!
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: tr
answers: 1399196;
creator: ardublocktr
content:
<p>merhaba.https://<a href="http://thestempedia.com/project-tag/esp8266/" rel="nofollow">thestempedia.com/project-tag/esp8266/</a> adresini içeren linke tıkladığımda PR_END_OF_FILE_ERROR hatasını alıyorum yardım edin lütfen! </p>


created: 2021-03-16T21:45:48-07:00
updated: 2021-03-16T22:40:58-07:00
tags: desktop;websites;windows-10;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
answers: 1399161;
creator: ladyangler007
title:
I am not getting the Captcha screen to login to websites. I have cleared my cookies & cache and still can not log in because I do not get the captcha screen.  Please help, I am not a tech person at all.

content:
<p>I am not getting the Captcha screen to login to websites. I have cleared my cookies &amp; cache and still can not log in because I do not get the captcha screen.  Please help, I am not a tech person at all. </p><p>Ellen </p>


created: 2021-03-16T19:19:05-07:00
updated: 2021-03-17T08:54:54-07:00
content: <p>My computer keeps freezing it reads Old Firefox running in back ground. I need Help </p>
tags: mobile;other;
product: firefox
topic: basic-browsing-firefox
locale: en-US
answers: 1399222;
creator: johnograham
title:
My computer keeps freezing at the top it reads your Old Firefox is still running. I don't know what to do ?


created: 2021-03-16T18:24:48-07:00
updated: 2021-03-17T10:26:27-07:00
title: Firefox suddenly not loading - have done all the trouble shooting item - now what?
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399150;1399218;1399237;
creator: cindykanwar
content:
<p>Windows 10, Lenovo Yoga C940, Firefox working great.  Tried to load a new adobe package (which failed), then searched on a couple sites then bam - since then Firefox hangs, does not even start to load.  No clue what happened!  What I have done to try and solve -reboot several times, Restart in safe mode, refreshed, uninstall and re-installed, turn off firewall options as instructed, Scanned entire system for Malware (Norton 360), Cleared Cached and cookies, removed Patent Lock file. Before I remove Firefox totally and move to Chrome can anyone help?  I have used Firefox for over 7 years - I don't what to move on.  I looked at troubleshooting on firefox and it states Launch Process - Disabled due to Failure.  Google answers to this point to things I have already done.  webrender-software denied by env: not on allowlist </p>


created: 2021-03-16T18:22:43-07:00
updated: 2021-03-16T21:13:21-07:00
title: Mouse hover color is unreadable
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399145;1399146;1399155;
creator: anathema6205
content:
<p>Whenever I hover over a bookmark, or anything that has hover text, the text color is bright yellow, and unreadable. I've looked everywhere for an option to customize this or fix this, but it doesn't look like that's an option unless you somehow fix it in CSS. And honestly, I'm not that code savvy.  </p><p>I've changed themes, I've disabled all my extensions and plugins in safe mode, and the yellow text is still there.  </p><p>Here's an image example: <a href="https://i.imgur.com/WTsdEcv.png" rel="nofollow">Example</a> </p>


created: 2021-03-16T17:28:04-07:00
updated: 2021-03-16T20:58:20-07:00
title: Mozilla will not run after Windows 10 reset.
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1399151;
creator: rek9375
content:
<p>I am unable to run Mozilla on my laptop after I reset Windows 10.  It ran Mozilla just fine before the reset, now it only runs Edge. </p>


created: 2021-03-16T17:17:34-07:00
updated: 2021-03-16T20:59:25-07:00
title: saved logins
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1399153;
creator: ke4tts
content:
<p>Why does firefox keep deleting my saved logins. It does this about once per day. Latest level is installed - 86.0.1 (64bit). </p>


created: 2021-03-18T16:37:29-07:00
updated: 2021-03-18T16:37:29-07:00
title: locked out of sync account
tags: linux;desktop;sync;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: libelo95
content:
<p>Once again, for the fifth time, I cannot sign in to sync my account. No email was sent. Yes, again, I checked all the possible places. Its still a valid email just like the other four times. Just like every other time, the other three machines on my network are signed in. So, once again, please unlock the account so I can synch my machine.  Thanks </p>


created: 2021-03-18T16:07:31-07:00
updated: 2021-03-18T16:07:31-07:00
title: Cannot log on to Spectrum (email account)
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: LindainMaryville
content:
<p>I cannot logon to my spectrum email account if I am using Firefox.  Spectrum told me to use another browser.  Can you fix Firefox so I can use it.  I have been using it with Charter who is now Spectrum for years and years.  Overnight Charter changed the name to Spectrum and now I cannot logon unless I use Microsoft Edge.  I called Spectrum and they said that Firefox is an awful browser and to use Microsoft Edge. I love Firefox and hate Microsoft Edge. </p>


created: 2021-03-18T15:03:53-07:00
updated: 2021-03-18T15:03:53-07:00
title: Web page displayed with some content jammed together on the left side of the page
tags: linux;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: zoob88
content:
<p>I have several linux machines all running firefox. Strangely this only happens on one system, and only for one user login on that system!  </p><p>When I go to the Washington Post website it displays some of the content of the page all jammed up on the left side in a narrow column. I've cleared cache and cookies, and tried everything else listed on the mozilla help page for this (view settings, etc.). I've disabled all of the plugins as well. </p><p>I have uploaded a picture of what it look like. Please help! </p><p>-E </p>


created: 2021-03-18T14:57:37-07:00
updated: 2021-03-18T14:57:37-07:00
title: computer shows wrong location.
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: kjbedard
content:
<p>When I ask for the weather in my local area, or I'm looking for a specific local business, it gives me info for Columbus, OH. I don't live there. I live in Simpsonville, SC. I contacted Norton because someone said it could be my VPN. They said it wasn't their issue. What could be the problem? I've only had this problem for the last few days. I did have an update recently. </p>


created: 2021-03-18T14:57:33-07:00
updated: 2021-03-18T14:57:33-07:00
title: Firefox browser 84.0(33-bit)
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: erwin_seal
content:
<p>How to get favorite icon of all website I've been visited and bookmarked has shown in browser instead for the tracking protection that is the only one now i have? and also why my Firefox account has an error when i was open the page from my bookmark but after that i try click the bookmark then came the form to sign in then everything has set to new profile that i have to scripted for it as is they ask me to do, when i first open Firefox from my desktop then after i collapsed it goes blank page when shown up therefore I has to open again new one without closing the first? That was my report is saying as mine is not is window 10. Faithfully yours, truly i trusted that my IP has same problem too, hope the best kind thing i can do for fix this, with regards, Rohatos Alwin,  email: erwin_seal@yahoo.co.id </p>


created: 2021-03-18T14:54:41-07:00
updated: 2021-03-18T14:54:41-07:00
title: Security Error Code - Domain Name doesn't match server's certificate
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: boxospamilove
content:
<p>Hi all, hoping someone can help with this very specific issue... </p><p>The question: Is there any way to satisfy Firefox's third party routing so that a secondary unattached domain can be redirected to a subfolder of another domain? </p><p>The explanation of the issue: A client of mine has a site built on Wix, with a domain held by GoDaddy. The domain was on GoDaddy servers in order to redirect to a specific page on the Wix site instead of the home page (Wix does not support this option using its own DNS servers). </p><p>They noticed that *only* when using Firefox on Windows 10 was there a security error code that blocked access to the site, giving the following message: </p><p>Warning: Potential Security Risk Ahead </p><p>Firefox detected a potential security threat and did not continue to <a href="http://www.minditrimblementoring.com" rel="nofollow">www.minditrimblementoring.com</a>. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. </p><p>What can you do about it? </p><p>The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem. </p><p>Learn more… </p><p>Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for <a href="http://www.minditrimblementoring.com" rel="nofollow">www.minditrimblementoring.com</a>. The certificate is only valid for the following names: <a href="http://shortener.secureserver.net" rel="nofollow">shortener.secureserver.net</a>, <a href="http://www.shortener.secureserver.net" rel="nofollow">www.shortener.secureserver.net</a> Error code: SSL_ERROR_BAD_CERT_DOMAIN View Certificate </p><p>-- </p><p>This was not able to be replicated on the same system on Chrome, Edge, or iPhone Safari browsers. They had to click "Advanced" and then "Accept the Risk and Continue" </p><p>There is no error message for the actual root domain of the website. From what I understand, Firefox reroutes the DNS to a partner service for security (in this case <a href="http://shortener.secureserver.net" rel="nofollow">shortener.secureserver.net</a>), which is not happy with the redirect setup. </p><p>For now, I have switched over to Wix servers so that no one trying to access the site receives security warnings.  </p><p>The client would like to retain the ability to redirect to these to specific pages on the site, but they are concerned about people being turned away from getting a big ol' security risk warning if they are using Firefox.  </p><p>So here's my question again (so you don't have to scroll back up): Is there any way to satisfy Firefox's third party routing so that a secondary unattached domain can be redirected to a subfolder of another domain? </p><p>Thank you for any insight - this is *not* my realm, as I help people with branding and design work and am not a developer / coder. </p>


created: 2021-03-18T13:47:48-07:00
updated: 2021-03-18T13:47:48-07:00
title: Frozen Window
tags: mobile;other;
product: firefox
topic: bookmarks
locale: en-US
creator: cedar4th
content:
<p>Can't discern if a Firefox or Windows problem. My screen is stuck between two black walls and I can't figure out how to get out. It doesn't allow me to expand the screen or change browsers from the home screen. I sure hope you can help!!! Thanks!!! </p>


created: 2021-03-18T13:29:23-07:00
updated: 2021-03-18T13:29:23-07:00
title: Firefox no funciona apropiadamente con Moodle
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: es
creator: rcascoherrera
content:
<p>No puedo ni ingresar a Moodle. </p><p>Ya probé con Chrome y con Edge y no hay ningún problema. </p><p>Firefox en cambio la plataforma de Moodle no lo permite ingresar por seguridad. Siempre asegura que la sesión está abierta y no nos podrá dejar ingresar.  </p><p>Verificó con otros navegadores web mencionados y no existe problema alguno, salvo por Firefox. </p>


created: 2021-03-18T13:06:57-07:00
updated: 2021-03-18T13:06:57-07:00
title: Copying to Clipboard stops working periodically on
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: jriddy
content:
<p>Normally, I am able to select any number of things (text from web pages, URLs, etc) and copy them to other other applications, but occasionally the ability to copy to the system clipboard seems to stop working, in that I am unable to copy to other applications, and my system clipboard indicator shows no activity. Restarting Firefox is the only way I've found to resolve this behavior. (This is annoying because it doesn't seem to remember my window positions, but that's probably another issue.) </p><p>However, within Firefox (between tabs, tabs to controls, etc), the clipboard continues to work fine. I can also continue to paste to Firefox from other applications. </p><p>I'm running Gnome/Mutter/Wayland (Fedora 33). Any ideas what could be causing this? </p>


created: 2021-03-18T12:52:26-07:00
updated: 2021-03-18T12:52:26-07:00
title: Difficulty working in a website I manage
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: linda3young
content:
<p>I manage a website and lately when I sign in as administrator, the side bar is almost non-responsive, just not working right. I either have to enlarge the page a lot in order to work on sites, or else I have to diminish the page to find things.  I "think" this happened after I deleted cookies and accidentally deleted the cached web content also.  Thinking it was related to JavaScript, I downloaded javascript (js)...is that the problem?  When I open the website in another browser, everything works normally. </p>


created: 2021-03-18T12:44:18-07:00
updated: 2021-03-18T12:44:18-07:00
title: Firefox 78.8 on Mac OS 10.10.5 Navigation issues...
tags: desktop;websites;mac-os-x-1010;firefox-780;
product: firefox
topic: websites
locale: en-US
creator: davidhollenshead
content:
<p>I'm running Firefox 78.8 on Mac OS 10.10.5 and it keeps changing the web page I am currently on, going forward or back on it's own ??? </p>


created: 2021-03-18T12:41:34-07:00
updated: 2021-03-18T12:41:34-07:00
title: Dictionaries do not properly install and spell checking not working
tags: windows-7;desktop;customize;firefox-560;
product: firefox
topic: customize
locale: en-US
creator: p.delafuente
content:
<p>Hello, </p><p>before posting the question here I have been searching knowledge databases for an appropriate answer. Without success. I am running FF56 (i know it's old) and I had an issue with one of the installed addons so i had to identified the faulty addon (classic opera) and I ended up reinstalling FF and importing the previous profile. But i missed for some reason the spell check ability. I wanted to (re-)install support for additional doctionaries (not the languages packs ). The installed dictionaries appear indeed in the list of installed addons/extensions but no on a separate entry  addons/dictionaries. An entry addons/languages exists and list the installed language packs. </p><p>In the options the option "check your spelling as you type" is checked. Under about:config the spell check parameters seem to be correct. </p><p>However, the context menu on a text box never shows an entry for spell checking or to choose a dictionary. For the moment I am clueless... Any idea would be welcome! Thanks </p>


created: 2021-03-18T12:36:30-07:00
updated: 2021-03-18T12:36:30-07:00
title: New tab won't open a link
tags: windows-7;desktop;tabs;firefox-860;firefox-8601;
product: firefox
topic: tabs
locale: en-US
creator: DonInElliott
content:
<p>Clicking on a link opens in a new tab (which it should) but then nothing happens in that tab. Right clicking on the link and choosing open in a new tab works just fine. </p>


created: 2021-03-18T12:28:03-07:00
updated: 2021-03-18T12:28:03-07:00
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: cmc7
title:
I got a notice that a firefox update could speed up my computer,so I ok'd it. Now avast vpn has installed itself. Did Mozilla partner with avast? I don't know what it does & didn't give permission.

content:
<p>Several days ago I got a message indicating that a firefox update could speed up my computer browsing, so I eventually gave permission for it, though changing my systerm makes me nervous. Now, after my computer was not letting me do anything for an extended period, today, I restarted it, and Avast vpn had been installed. Are you partnering with avast? Did this come with the Firefox update? I had a difficult time getting rid of their antivirus software before I could install the software I actually paid for from Eset. I don't want anything interfering with my antivirus software.  Please advise. How can I make it go away? I've liked using Firefox and don't want to have to give it up, but am suspicious of this intrusion. </p>


created: 2021-03-18T12:25:01-07:00
updated: 2021-03-18T12:25:01-07:00
title: BING nO one I do not want it.!!!!
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: tamirbezuayehu
content:
<p>How DO I stop BING from opening up. I eemoved it from websires yet still it opens up wut us up mozilla how much has microsoft paid you why are you doing this to your customer I am NOT happy pllease fix this right awway </p>


created: 2021-03-18T11:46:16-07:00
updated: 2021-03-18T11:46:16-07:00
title: Touch keyboard in a Windows tablet with Firefox
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: Drew_Mac
content:
<p>Since installing the latest version of Windows on my tablet (this week) the touch keypad opens when I want to type - but disappears immediately.  This only happens with Firefox - which means I have had to go back to using Edge (which I dislike). </p>


created: 2021-03-18T11:37:28-07:00
updated: 2021-03-18T12:02:40-07:00
title: how to preview pictures or attachments in GMail without opening
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399516;
creator: lperrault
content:
<p>I had stopped using Firefox due to the lack of being able to preview pictures or attachments in gmail. I started back to using it and see it still the same thing! A panel opens up asking me either to choose how to open it or top save it.  Obviously if its a .jpg I want to preview it, then decide what I want to do with it. How do I fix this so I can just preview quickly? </p>


created: 2021-03-18T11:13:34-07:00
updated: 2021-03-18T11:13:34-07:00
title: I like to listening article in Firefox instead reading because I can move from my laptop
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: pierofor
content:
<p>Hi  </p><p>When I find an interesting article many times I use  F9 key to read the article, but sometime instead reading I listen the article. Unfortunately not all articles have the earphone icon after pressing the F9 key ,as you can see from the attachment. If the article has the earphone icon as the first on the left of the attachment , I press it and I listen. My question is if the article does not have the earphone icon as the one on the right of the attachment how can I listen the article instead of reading it? </p><p>Thanks </p><p>Have a nice day </p><p>Piero </p>


created: 2021-03-18T11:02:32-07:00
updated: 2021-03-18T11:02:32-07:00
title: firefox home screen not fully oping on both sides
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: richie70
content:
<p>Home screen is not full size. </p><pre> See screen shot of home screen./ Both sides are gray. </pre> <p>This is only on the home screen </p>


created: 2021-03-18T10:51:27-07:00
updated: 2021-03-18T12:12:17-07:00
title: Add-ons page starting with home page
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1399523;
creator: Samenater
content:
<p>I want to stop the add-ons page from opening with the home page.  I would also like to remove recommended extensions which your troubleshooting pages does not cover. </p>


created: 2021-03-18T10:44:49-07:00
updated: 2021-03-18T12:13:14-07:00
title: How to force a fresh install / complete uninstall
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1399524;
creator: l3xicon
content:
<p>Hi,  </p><p>I installed a security certificate (this may or may not be related) and after this Firefox wouldn't open. It stuck in a loop of "firefox is already running but not responding" - choosing to close it wouldn't solve it and the window would pop up over and over, despite me not actually trying to open it again. </p><p>I tried terminating the program in Task Manager and a full system restart, but this didn't solve it. </p><p>I have tried uninstalling and have also checked AppData to remove everything here. Despite seemingly removing it entirely, when I go to install from scratch it recognises that I am re-installing... so something is clearly still in the system somewhere.  </p><p>Attempting to re-install eventually leads to a "Your Firefox profile cannot be loaded. It may be missing or inaccessible," message. </p><p>So, I can't install Firefox at all now. Any advice would be much appreciated as I prefer Firefox and I'd like not to be forced to use Chrome! How do I <strong>completely</strong> remove Firefox to force a fresh install?  </p><p>Extra info: I have tried everything outlined here: <a href="https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer" rel="nofollow">https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer</a>  I am on Windows 10 Pro and I am installing as administrator.  </p><p>Thanks in advance. </p>


created: 2021-03-18T10:33:43-07:00
updated: 2021-03-18T12:13:57-07:00
title: Firebox compatibility with Verizon
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399525;
creator: Tenos
content:
<p>Either one of the latest updates has caused Firefox browser not to be compatible with log in to verizon.  When I enter the log in page it will not let me enter user name nor password. I can get to verizon thru chrome or internet explorer.  I have asked verizon about such and they also have said firefox has become incompatible with Verizon.   I have never had this situation until recently. Anyone else having this problem? </p>


created: 2021-03-18T10:30:09-07:00
updated: 2021-03-18T10:30:09-07:00
title: How to save login UN & passwords in Firefox App on Amazon FireTV
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: Blinkyman
content:
<p>Using Firefox app on Fire-stick to watch live soccer games on a subscribed website, how do I save my UN &amp; Password to avoid having to rewrite each time ? </p>


created: 2021-03-18T10:21:50-07:00
updated: 2021-03-18T12:19:16-07:00
title: Transferring saved logins from old to new
tags: windows-xp;desktop;privacy-and-security_1;firefox-520;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1399526;1399527;1399530;
creator: chaaarvy
content:
<p>Hi, all. </p><p>I'm trying to transfer the saved logins from version 52 ESR to the current version, 86. Nothing has worked so far. I deleted the logins.jason, key3 and key4 files from the version 86 profile folder and then put the logins.jason and key3 files from version 52 in there, with no success. Any working methods? </p><p>Thanks </p>


created: 2021-03-18T10:10:31-07:00
updated: 2021-03-18T12:18:00-07:00
title: click on links does nothing on same website
tags: desktop;fix-problems;windows-81;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399528;
creator: joeh69661
content:
<p>I have gone to this page; <a href="http://www.survivalnutrition.com" rel="nofollow">www.survivalnutrition.com</a> several times on Firefox. To download the files I put my email address in the field, and the click on Submit. Then nothing happens. So, today I went to Opera and it gave me a new page to enter my email address, and then the download links appeared in Protonmail inside of Firefox. So, I solved today's problem. I used Firefox for years to put ads on <a href="http://Kijiji.ca" rel="nofollow">Kijiji.ca</a>, but now it can't be done. I get the same error message for my location, even tho it's always the same address. Kijiji help suggested I clear my cache, turn off my VPN and use a different browser if the first 2 don't work. So now, I have to use Opera or Brave and the problem goes away. I would surmise that your browser is deteriorating. </p>


created: 2021-03-18T10:10:13-07:00
updated: 2021-03-18T10:10:13-07:00
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: huizinga.erik
title:
Change back / forward mouse button (Logitech MX Master 3) behaviour from Scroll Mode to back / forward navigation

content:
<p>I use a Logitech MX Master 3 mouse, without any custom Logitech or other mouse software. When I press the mouse's back/forward buttons, instead of navigating back/forward, Firefox enter Scroll Mode (more info <a href="https://support.mozilla.org/en-US/kb/mouse-shortcuts-perform-common-tasks" rel="nofollow">here</a>). This is the same behaviour as when pressing the middle mouse button. However, I already have the middle mouse button for that! I want the back/forward buttons on the mouse to navigate back/forward. See the attached image for the back and forward buttons I'm referring to: they're directly under the horizontal scroll wheel. </p><p>Is there a way for Firefox to register the back/forward button presses as back/forward navigation commands? </p>


created: 2021-03-18T09:49:25-07:00
updated: 2021-03-18T10:25:22-07:00
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399490;
creator: agdev
title:
Best practice: Bookmarks Menu vs Bookmarks Toolbar for organizing a canonical folder tree in Bookmarks Library?

content:
<p>I would like to maintain my bookmarks in a _single tree_ of folders for use in Firefox and across browsers (as Xmarks used to afford). </p><p>When organizing a large collection using Bookmarks Library is it better to create the single tree of folders under "Bookmarks Menu" or under "Bookmarks Toolbar"?  </p><p>Is there a built-in hierarchy between Bookmarks Menu and Bookmarks Toolbar to avoid duplication?   </p><p>Is "Other Bookmarks" folder also part of this hierarchy, and if so, where does it sit?  </p><p>(I am a recovering Xmarks user with a very large curated collection, and mainly have been using the Bookmarks Toolbar when browsing in Firefox).  </p><p>I have reviewed the help material on Bookmarks but unable to resolve these questions. I would be interested in connecting with people working on development in this regard. </p><p>Thank you, Community! </p>


created: 2021-03-18T09:48:44-07:00
updated: 2021-03-18T09:48:44-07:00
title: Firefox bookmarks - default sort order for Tags and Search
tags: windows;desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: Quisquose
content:
<p>Can anybody tell me what Firefox's <strong>default </strong>order is for sorting bookmarks when doing a search in the sidebar or when clicking on a 'Recent Tag' folder? </p><p>In both cases the bookmark results are listed in an order that I cannot determine (it's not by date, name, last visited, number of visits, date modified, date added etc.) </p><p>Is there some other means by which 'relevance' is being determined to affect the order in which bookmarks are listed in search results and tag folders? </p><p>I will often get very similar bookmarks listed at opposite ends of the results, or very frequently used sites buried at the bottom of the list with rarely used ones at the top.  </p><p>Sure, with regards to tag folders I can just click one of the column headings to get a more logical and predictable sort order, but in sidebar search results there is no such option and you have to just put up with whatever random order Firefox chooses to display matching results. </p>


created: 2021-03-18T09:34:44-07:00
updated: 2021-03-18T16:54:29-07:00
title: I cannot open the Duolingo website from my Firefox browser on my MAC. It opens fine on my phone.
tags: mac-os;desktop;websites;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
answers: 1399529;1399548;1399555;1399590;
creator: kennie.lyman
content:
<p>I cannot open the Duolingo website from my Firefox browser on my MACbook Air. It opens fine using Firefox on my phone. </p>


created: 2021-03-18T09:34:32-07:00
updated: 2021-03-18T09:34:32-07:00
title: Negotiate doesn't work for 1 website
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
creator: jacque.tennant
content:
<p>Hello, </p><p>I have about 12 websites that I've whitelisted in about:config using network.negotiate-auth.trusted-uris and network.negotiate-auth.delegation-uris. This works perfectly for all but one website which hits a 500 error in the network debugger and shows "Login failed for user 'NT AUTHORITY\ANONYMOUS USER'" on the screen. This website is whitelisted in Google Chrome and Internet Explorer and it works perfectly. We use Windows Authentication to Active Directory kerberos. I'm wondering if there is anything else I can try to get this website working in Firefox?  </p><p>Thanks, Jacque </p>


created: 2021-03-18T09:30:42-07:00
updated: 2021-03-18T09:30:42-07:00
title: Firefox Sync blocked due to US cloud service
tags: desktop;sync;escalate;security;windows-10;sync-confusion;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: mathias.benedek
content:
<p>My University IT (Graz, Austria) informed me that they block Firefox Sync functionality on university PCs as it saves personal data using US cloud services, and this compromises European law. Any solutions or thoughts on this? Thanks. </p>


created: 2021-03-18T09:30:33-07:00
updated: 2021-03-18T09:30:33-07:00
title: Download button greyed out until key is pressed
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
creator: jordan.8474
content:
<p>Hello, I was wondering if anyone else was having issues with Firefox downloading files? I couldn't download a file so, I went through all the steps to troubleshoot what was happening, after it all I decided it was probably best to reinstall firefox and see if that works. It didn't so, I started to write for help on here. When I went to take a screenshot of the download dialog, I noticed the "OK" button changed to clickable. </p><p>So, I tried it again with other buttons and it seems that's the only way I can get the button to stop being greyed out (previously, it was after a second it would automatically do it). </p><p>It's a little annoying having to press a key everytime I want to download something so, I was wondering if there was something I could do to get the previous behaviour (the automatic change after a few seconds). In the meantime I guess I just have to keep pressing some key.... </p>


created: 2021-03-18T09:08:52-07:00
updated: 2021-03-18T09:08:52-07:00
title: Mensaje de ralentización
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: es
creator: roxanaprietogonzalez
content:
<p>Hola, chicxs, porfa, necesito de su orientación y amable ayuda. Me sale todo el tiempo un cartel amarillo que me dice: Una página web está ralentizando su navegador,  cerrar o esperar. ¿Qué me recomiendan? Muchas gracias </p>


created: 2021-03-18T08:47:57-07:00
updated: 2021-03-18T08:50:56-07:00
title: drop down menu email suggestions when signing in to websites
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399459;
creator: annamae1011
content:
<p>id like to delete an old email i no longer use from my drop down menu email suggestions, but i have no idea how. when i go to sign into google say, i go to enter my email and the other email pops up along with my current email underneath in a suggestions list and i want to remove it so that it doesn't show up anymore. </p>


created: 2021-03-18T08:28:30-07:00
updated: 2021-03-18T11:07:06-07:00
title: Cloudflare blocking site access for one site (so far)
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399462;1399495;1399499;
creator: csprings52
content:
<p>A couple of weeks ago I started seeing a screen apparently belonging to Cloudflare when i tried to log in to my Constant Contact account. It just slowed sign in but had no apparent effect and I assumed it was something on their end. Then just a day or so ago it caused me to be unable to access my account returning a message that my credentials were incorrect on the login page. I call Constant Contact support and They have no idea what I am speaking about and suggested a private window. That worked for a while but seems to have failed and I had to go to another browser most recently. </p><p>I don't see Cloudflare in my installed apps in Windows 10 and it is not an extension in Firefox that I can find which all the other web search have pointed to. Where did this come from and more importantly ow do I get rid of it? </p>


created: 2021-03-18T08:06:13-07:00
updated: 2021-03-18T09:05:56-07:00
title: a site tells me that the support will be stopped soon.
tags: desktop;other;windows-81;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399464;
creator: arend69
content:
<p>The dutch UWV site tells me that my 'older' browser will be no longer cannot be used. (?) What do I need to do; I got the latest updates. </p>


created: 2021-03-18T08:01:06-07:00
updated: 2021-03-18T09:09:01-07:00
title: Zoom connectings
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399465;
creator: hans-ivar.sward
content:
<p>HI, when I started on my computer with ZOOM today (the first time, by the way) I could see and hear the organiser, my camera worked fine and other ZOOM functions. But, the microphone .... , I got a meesage that Firefox didn´t allowed microphone and when I clicked on the link to get instructions to handle it, the text and pictures I saw didn´t matched what I actually saw on the screen when I tries to fix it. So where´s the catch ... ? </p><p>Best regards, Hans-Ivar Swärd </p>


created: 2021-03-18T07:41:45-07:00
updated: 2021-03-18T09:15:45-07:00
title: image presentation
tags: desktop;websites;windows-81;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
answers: 1399469;
creator: Kestrel-1
content:
<p>Please see attachment The problem does not occur with Chrome This problem may have been presented earlier, I am not sure I  presented  it properly Sorry if this is a duplication. Thanks Bill </p>


created: 2021-03-18T07:27:26-07:00
updated: 2021-03-18T07:27:26-07:00
title: Firefox 86.0.1 won't log in to router
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: teufelhundh
content:
<p>Since "upgrading" to Firefox version 86.0.1 I have been unable to log into my ASUS router to change the password. I had to manually input it the 1st time as the "upgrade" didn't import any save logon's. I have also tried copy/paste from a text file to ensure the user name/password were correct as well as resetting the router to factory settings. </p>


created: 2021-03-18T06:47:06-07:00
updated: 2021-03-18T06:47:06-07:00
title: file type not showing up on way to download changer
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: Wyatt516
content:
<p>file type not showing up on way to download changer, its the .objection file type by the way. </p>


created: 2021-03-18T06:40:09-07:00
updated: 2021-03-18T07:16:27-07:00
title: bugzilla.mozilla.org Down?
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1399446;
creator: kpopempire
content:
<p>I can't reach <a href="http://bugzilla.mozilla.org" rel="nofollow">bugzilla.mozilla.org</a> @ 34.209.117.157 to file a bug report.  What gives? </p>


created: 2021-03-18T06:33:15-07:00
updated: 2021-03-18T06:33:15-07:00
title: connection to one of two wifi adresses not possible on Firefox 86.0 32bit
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: pghendriks
content:
<p>I use 2 laptops and an internetprovider. The provider give me 2 adres for communication. one is ABC74 and the other is ABC74- quest. On the Acer with Firefox 66.0 can I use both adres ( ABC74 an ABC74-Quest ) On the Lenovo with Firefox 86.0 is only the ABC74-quest available. On that computer Firefox shows me that there is the connection with ABC74 but get the warning that Firefox can not made a connection. </p><p>The rest of the homecomputers ( Mac with Safari and Windows 7 and 10 with EXplorer ) has not that particular problem. </p><p>What is wrong?? </p>


created: 2021-03-18T06:23:59-07:00
updated: 2021-03-18T06:23:59-07:00
title: Firefox VPN Settings
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
creator: peter.lalic
content:
<p>The current issue is when disconnecting from our large internal VPN and opening Firefox. Firefox is able to bypass the system proxy setting and reach the internet unhindered, but it should be blocked. We have Chrome, Edge and IE where the internet is unreachable as it uses the system proxy when disconnecting from the VPN. The PAC file I see in my Windows proxy settings it looks fine as far as I can tell.  </p><p>Looking online there are some old references to this behaviour in BugZilla: <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1207798" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1207798</a> but nothing more recent. Not sure why it is bypassing the proxy after a timeout or disconnect, but it is consistently reproducible.  </p><p>The settings are auto set to "use system proxy settings" in the FF options. </p><p>If there is some current info on this weird problem please let us know.  </p><pre>                      Thank you.. </pre>


created: 2021-03-18T06:11:56-07:00
updated: 2021-03-18T12:31:38-07:00
title: Cant access addons.mozilla.org
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399536;
creator: cicikur
content:
<p>When i try to go on <a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a> it says the connection timed out and sometimes it says i cant access due to page not being secure and some problems with certificate, i tried with another browser but  its same thing. </p>


created: 2021-03-18T05:41:41-07:00
updated: 2021-03-18T05:41:41-07:00
title: firefox setting with privacy
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ektron0116
content:
<p>Hi,  How can I change the setting by reg setting? I prepare deploy to change multiple computers setting . Thanks a lot. </p>


created: 2021-03-18T05:08:32-07:00
updated: 2021-03-18T12:32:48-07:00
title: Unable to Open Particular Site
tags: windows-7;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399537;
creator: richi.shah
content:
<p>I am unable to visit <a href="http://www.mca.gov.in/" rel="nofollow">http://www.mca.gov.in/</a>, which is a Authenticated website belonging to Ministry of Corporate Affairs, India. </p><p>An Error displaying - Hmm. We’re having trouble finding that site, pops up. </p><p>I am able to view it in other browsers. </p>


created: 2021-03-18T04:58:05-07:00
updated: 2021-03-18T12:30:06-07:00
title: updated to the new version but it will not open up
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1399445;1399534;1399535;
creator: jmone
content:
<p>I downloaded the newest version of firer fox for pc and the program won't open up it stays on the bottom of the tool bar you can see where your page loads but it stays in the small box won't let you access anything and won't let you shut it down by any means except a shut down or restarting pc and even if you install an older version it still does the same. Help I love using firer fox don't want to use edge. </p>


created: 2021-03-18T03:39:01-07:00
updated: 2021-03-18T04:03:09-07:00
title: orange mail
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399421;
creator: veroniquevicente
content:
<p>Impossible to open my orange mail since 3 days, and it used to work for more than monthes !!! What can I do ?? </p>


created: 2021-03-18T03:19:09-07:00
updated: 2021-03-18T12:34:13-07:00
title: Firefox colours washed-out
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399431;1399433;1399539;
creator: phillip9
content:
<p>I just installed Firefox and found that the browser looks washed out compared to other browsers - Safari, Chromium, Vivaldi, Opera and Brave. The whole things - the browser itself and the web content. Here is an example of my Adguard Home page. Firefox on the left, Chromium on the right. Im using an Apple Mac Mini M1 and the Firefox version is 86.0.1 running the ARM 64 (universal) version. Is there anything I can do? I have tried the old trick of diabling hardware acceleration and it makes no difference whatsoever. </p>


created: 2021-03-18T03:05:15-07:00
updated: 2021-03-18T04:05:16-07:00
title: Firefox does't display the devanagiri scripts(replaces with blocks)
tags: linux;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1399423;
creator: sthapukar321
content:
<p>The browser doesn't display the web contents of the Devanagiri scripts(Nepali language) in normal form instead it shows them in blocks which is unreadable.I am using the Firefox in kali linux. any solutions? </p>


created: 2021-03-18T02:57:53-07:00
updated: 2021-03-18T04:06:58-07:00
title: SSL Not Supported Error 29
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1399424;
creator: kenmail001
content:
<p>Getting the above error message when I visit this site: <a href="https://publichealth.lacounty.gov/" rel="nofollow">https://publichealth.lacounty.gov/</a>  Never had this problem before. </p><p>I have not been able to find a way to connect to it. Cleared cache and disabled all ssl, privacy, blocker settings I could think of, but nothing's worked. I'm on Win10 using FF 86.0.1. Someone else using Safari on a Mac was able to connect to the site no problem.  </p><p>Attached is a screenshot of the message I get when trying to connect to the url. Thanks. </p>


created: 2021-03-18T02:32:11-07:00
updated: 2021-03-18T13:36:45-07:00
title: "Restore previous session" does not work after private mode
tags: desktop;tabs;windows-10;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1399425;1399448;1399474;1399493;1399553;1399554;
creator: Joh.Berger
content:
<p>I have selected the option "Restore previous session". Normally, it works fine, but if the last Firefox window closed before was in private mode, it doesn't - instead I get the last sessions of this private window.  I'm not quite sure, but I think this behavior was different (= Firefox restores always the tabs from the last non-private window) before one of the last updates. </p>


created: 2021-03-18T02:18:16-07:00
updated: 2021-03-18T02:18:16-07:00
title: my pocket list is missing
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: virgulebaudry
content:
<p>My pocket list is missing when i had the new version of windows and errase the previous version Thank to help me please Take care </p>


created: 2021-03-18T01:44:18-07:00
updated: 2021-03-18T14:48:51-07:00
title: Erro no Synk
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: pt-BR
answers: 1399563;
creator: marcelomatosmamede
content:
<p>Bom dia colegas, </p><p>Estou com um problema o qual não consigo solucionar. Atualizei meu firefox mas todos os meus favoritos foram perdidos. </p><p>Alguem sabe como solucionar esse problema? </p><p>Att Mamede </p>


created: 2021-03-18T01:33:44-07:00
updated: 2021-03-18T02:08:31-07:00
title: Bug report: Firefox Reader TTS (Narrate): Stops at each line break ('\n')
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1399395;
creator: ssmid
content:
<p>First of all: I could not find any article on how to file a bug report, so I opened up this question. </p><p>The built-in TTS function "Narrate" stops reading for a second, whenever a line break ('\n') occurs. Unfortunately, in my case (<a href="https://paroj.github.io/gltut/About%20this%20Book.html" rel="nofollow">https://paroj.github.io/gltut/About%20this%20Book.html</a>), there are lots of line breaks in the middle of the text, making using Narrate impossible. </p><p>(You can find the TTS function if you open up the Reader in the URL bar, in case you want to reproduce this.) </p><p>Is there anything I can do to fix this? (besides trying to do a browser extension) </p><p>Thanks </p>


created: 2021-03-18T01:11:57-07:00
updated: 2021-03-18T02:18:37-07:00
title: microfon
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1399396;
creator: mhudak100
content:
<p>hi im go to online hour on teams in firefox team canot conect to online hour reason this brovser blocked sound please help </p>


created: 2021-03-18T00:37:02-07:00
updated: 2021-03-18T00:37:02-07:00
title: choose the right Certificates
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: gahmuret
content:
<p>Hello My name is Jutta and I am working as a consultant. I have different certificates installed on my computer and in the Firefox. I want to choose each time which certificate to use, but the browser is always automatically starting with the last used certificate and I don´t know how to change that. Even closing Firefox and starting again does not help. So I have to use Edge to work with certificates, which I don´t like too much. Any idea how to change that?  Thank you for your help Jutta </p>


created: 2021-03-17T23:50:20-07:00
updated: 2021-03-17T23:50:20-07:00
title: SSL Not Supported Error 29
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: user3670338
content:
<p>Getting the above error message when I visit this site:  <a href="https://publichealth.lacounty.gov/" rel="nofollow">https://publichealth.lacounty.gov/</a> </p><p>The site has important Covid-19 information and I have not been able to find a way to connect to it. Cleared cache and disabled all ssl, privacy, blocker settings I could think of, but nothing's worked.  </p><p>I'm on Win10 using FF 86.0.1. Someone else using Safari on a Mac was able to connect to the site no problem.  </p><p>Attached is a screenshot of the message I get when trying to connect to the url. Thanks. </p>


created: 2021-03-17T23:21:16-07:00
updated: 2021-03-18T00:08:47-07:00
title: download keep failing
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399365;1399378;
creator: johnkarpontin
content:
<p>i am trying to download a file (about 50gb) and the download keeps failing. When i click reply the download continuous. It downloads fine for a little bit then it fails again. Keep in mind when i click the trry agin button the download does not restart, it just continuous to download where it left off. (sort of like just pause and unpause) what should i do? </p>


created: 2021-03-17T22:40:45-07:00
updated: 2021-03-17T23:28:44-07:00
title: Public Online registration form does not open on Firefox but opens OK on Google Chrome and Edge
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399366;1399367;
creator: kisna
content:
<p>''''<em><strong>Please advise how do I remedy this issue.   </strong></em> link text]<a href="http://forms.edbmauritius.org/cn/al935/vaccination''''" rel="nofollow">http://forms.edbmauritius.org/cn/al935/vaccination''''</a><em><strong></strong></em> </p>


created: 2021-03-17T21:29:50-07:00
updated: 2021-03-18T04:22:45-07:00
title: why Firefox Taking Alot Of Resource?
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399350;1399352;1399356;1399361;1399397;1399427;
creator: jimmi2017
content:
<p>Why Firefox Taking Resource Without Even Opening Multiple Tabs ,At Startup Browser Starts With 60-70 CPU Usage  And Even If Close The Browser It Still Takes 60-75 Until I Close It From Windows Task Manager,Attached Some Screenshots Check It You. </p>


created: 2021-03-17T21:27:10-07:00
updated: 2021-03-17T23:30:25-07:00
title: Firefox bookmarks folders changed location and are schambled
tags: linux;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399368;
creator: randoum
content:
<p>Hi there, </p><p>I had about 3k bookmarks well organized in a folder tree (like a folder, then a sub-folder, and sub-sub folder, and so on), located under the "Bookmark Menu" folder. I just realized that many of the folders moved in "Other bookmark". There is no folder anymore, and lots of the bookmarks are at the root of "Other bookmarks". In simple words: the folder structure was destroyed and scrambled. </p><p>I checked my backups. The last one being February this year (I changed computer), is also scrambled, but a bit less. So it seems that this was happening little by little, day after day. </p><p>I am using Sync. </p><p>So anyone has the same bug? Is there a fix? </p><p>Thanks! </p>


created: 2021-03-17T21:25:41-07:00
updated: 2021-03-18T02:04:17-07:00
title: GET AMAZON OFF MY "TOP SITES"
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1399394;
creator: sfbaybreezes
content:
<p>PLEASE tell me how to get Amazon OFF of my Top Sites!  I have been reading suggestions but none work.  I NEVER EVER USE this darn company.  I HATE IT.  They are STILL destroying small businesses and NO ONE who has any social conscience should support them. </p><p>So WHY is it in my Top Sites?  Makes no sense at all.  I LIKE top sites so don't want to completely disable it but I want this pernicious evil company GONE from my opening page. </p><p>VERY much appreciate any help.  Thank you very much. </p><p>sfb </p>


created: 2021-03-17T20:38:49-07:00
updated: 2021-03-17T20:53:44-07:00
title: Automatically logging in against my will
tags: desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1399345;
creator: mushiness
content:
<p>I just switched to Firefox for the privacy benefits, but I'm seeing some unexpected security-related behavior that has me slightly concerned. Within Firefox (it could be the first time since powering up my machine), I am automatically logged in to some sites when I first visit them. I don't know why this is happening. Nothing is saved in Lockwise, and all options under "Logins and Passwords" are unchecked (including save and fill passwords). I don't have any syncing. I experience the same behavior if I boot in safe mode. I have LastPass, but this behavior happens even if I'm not logged in to that. </p><p>The strangest thing is... I am also automatically logged in to my email website even though it has multi-factor authentication enabled. The auto-login doesn't send any notifications to my authentication device. </p><p>Is there some magical setting that I am somehow missing? Thanks so much for any insight! </p>


created: 2021-03-17T19:56:38-07:00
updated: 2021-03-18T02:22:45-07:00
tags: mac-os;desktop;download-and-install_1;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1399398;
creator: paulmichielsens
title:
Firefox was downloaded on a device with a different IP-adress than the real IP-adress from  my device where I started the download.

content:
<p>Is there a securityproblem if the downloadadress (on an UNKNOWN device) is not the same as the adress (my laptop) where the requuest came from? </p>


created: 2021-03-17T19:29:32-07:00
updated: 2021-03-18T13:02:38-07:00
title: Saving full website for my e-mail
tags: desktop;other;escalate;windows-10;multiplepasswords;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1399369;1399460;1399521;1399549;
creator: f3351425
content:
<p>When I try to save a subset of a website for a login it deletes the part after *.com. </p><p>This is what it should be:  <a href="https://www.xyz.com/roundcube/" rel="nofollow">https://www.xyz.com/roundcube/</a> </p><p>But it only saves: <a href="https://www.xyz.com" rel="nofollow">https://www.xyz.com</a> </p><p>So I can't save the location, along with my user name and password so that it works. </p><p>How can I make 86.0.1 allow me to save the correct address in the "Logins and Passwords" section? </p><p>Thanks, </p><p>Allen </p>


created: 2021-03-17T18:36:04-07:00
updated: 2021-03-17T23:36:03-07:00
title: cant recover password
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1399370;
creator: lostcoast123@icloud.com
content:
<p>l signed up for account recovery a few days ago.  I use mac mail.  I looked at the email, there is no clue how to use the account recovery.  There appears to be no numbers custom to my account in the email and no clue about how to proceed with account recovery. </p>


created: 2021-03-17T18:19:08-07:00
updated: 2021-03-18T02:24:19-07:00
title: update Firefox 64bit using msi
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1399399;
creator: sam180321
content:
<p>Firefox autoupdate and Firefox sync is disabled in computer. We are using Altiris patch management to update Firefox version. The source is msi file. Computer might has Firefox in difference install locations. </p><p>Computer has Firefox 85.0.2 64bit installed to C:\Program Files (x86)\Mozilla Firefox However, Altiris patch management install Firefox 86.0 64bit to C:\Program Files\Mozilla Firefox </p><p>Now computer have 2 versions of Firefox 64bit. </p><p>parameter INSTALLDIR=path is not possible because computer might has Firefox in difference install locations. </p><p>Is it possible to update using msi replace current install directory instead of new install directory ? </p>


created: 2021-03-17T18:15:07-07:00
updated: 2021-03-18T03:12:13-07:00
title: Blocking access to about:profiles
tags: desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399416;
creator: musketa
content:
<p>Hi, please help me block access to the about:profiles page. I'm using Firefox 86 on Linux Mint 20. </p>


created: 2021-03-17T18:07:17-07:00
updated: 2021-03-17T18:07:17-07:00
title: Migrate Firefox 32bit account without Firefox account sync
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: sam180321
content:
<p>Firefox 32bit install to C:\Program Files (x86)\Mozilla Firefox When upgrade to 64bit using msi file, install to C:\Program Files\Mozilla Firefox. I need to switch the profile manually. New profile created because of install directory is difference. </p><p>Is there any automate feature to migrate my previous 32bit profile without switch manually after update 64bit ? Other than Firefox account sync and legacy profile enable. </p>


created: 2021-03-17T17:46:56-07:00
updated: 2021-03-17T17:46:56-07:00
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: user3669700
title:
The following Ip-adress appears: Firefox auf Mac OS X 10.16 Lebbeke, VLG, Belgium (angenähert) IP-Adresse: 141.134.54.122 01:27:42 (CET) Donnerstag, 18. März 2021. My IP-adress is 192.168.0.196

content:
<p>Hello Why doesn't my IP-adress appear? I don't know the IP-adress 141.134.54.122!! Is it possible to download Firefox to my IP-adress (192.168.0.196) or doesn't it matter? Thx! Paull Michielsens </p>


created: 2021-03-17T17:33:28-07:00
updated: 2021-03-17T20:01:22-07:00
title: Using Firefox as my browser.
tags: windows-xp;desktop;other;firefox-520;
product: firefox
topic: other
locale: en-US
answers: 1399343;
creator: jmoscovis
content:
<p>I have downloaded Firefox as my browser but later installed Google over it so that when I chose the Firefox browser, the Google browser appeared. Now i would like to remove Google and have Firefox as my preferred browser. It seems that whatever I do, I cant remove Google even though I click on the Firefox icon. </p>


created: 2021-03-17T17:19:45-07:00
updated: 2021-03-17T17:19:45-07:00
title: Wanted: Search results in urlbar drop-down, but only with keywords
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: wolfsschnute
content:
<p>Hi. I have a (supposedly) rather specific question (or request if you will) concerning the urlbar, search results, and any about:config settings, custom css, add-on or whatever else may get me there. (maybe skip to last paragraph) </p><p>I've configured my FF, so that anything I enter in the urlbar opens a new tab, I've also set the urlbar drop-down results to include everything they can (to my knowledge), bookmarks, tabs, history, search results. That's how I like it to be, basically. What I don't like so much is that when I enter something that *I* know is not going to be a web search on my part, I don't want the urlbar to automatically add corresponding search results to the top of the drop-down list. Not so much because they're actually there, but because most times it takes about 3-5 seconds for them to appear in the list, so (from unwanted experience) I now wait until the search results appear and the list is "finished" before I click on anything in it (lest I may click the wrong entry, which messes things up, the history, potentially my tabs (depending on what I may accidentally click), and tiny bits of my time and nerves.) </p><p>Results from bookmarks, history and tabs are almost instantaneous, so they shouldn't be the problem (as long as digging through the history doesn't stall web searches in some way). </p><p>I don't want to put the separate searchbar back on the toolbar. The keyboard shortcut Ctrl+K is now specifically for initiating a search with the default search engine, which makes me think there should be a more apparent reason for the distinction between Ctrl+L and Ctrl+K in matters of "entering stuff in the urlbar" and "actually wanting to search from the urlbar". (or megabar or what it's called) </p><p>I'm looking for a way to have search results still available through the drop-down list of the urlbar, but only when I actually want to search for something by using search engine shortcuts (including Ctrl+K). Basically, a combination of the separate searchbar (except it's addressed via shortcuts), and the urlbar as it is now (except without automatic web search results). Any ideas? (and thanks for reading my mess in case you did that) </p>


created: 2021-03-19T16:00:43-07:00
updated: 2021-03-19T16:09:27-07:00
title: Locked Account
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1399819;
creator: alxfyv.webAccts
content:
<p>I have a long-standing Firefox account under a primary email ("email1") with a secondary email (email2). I've gotten locked out. Firefox won't let me sign in under email2; it requires email1 for sign in. </p><p>For email1, I know the password but have set up two-factor authentication. I have my authentication device and authenticator app. But, perversely, there is no app entry for Firefox. I have Microsoft's app but I have used it only for Microsoft-related sites. </p><p>How the Devil I could have enabled 2-factor authentication but lost the Firefox entry for it in the app, I neither know nor understand.  </p><p>I have access to both email1 and email2. I know all the answers to every secret question I've ever answered. I know everything about me there is to know. I am me after al.  </p><p>Is there any information, any combination of facts, that might satisfy Firefox that I own my account and let me turnoff 2-factor authentication? </p><p>For example, I have both Chrome and Safari accounts set up with the same username and emails, and have access to them. My user name is absolutely unique across the internet. I guarantee that no one other than me has ever used it or could ever duplicate the scheme I used to create it. I have so many accounts set up under that username that it must be patently apparent that the one at Firefox in that username is mine. Perhaps that would satisfy Firefox that I own the same-configured account at Firefox. </p><p>Can I get the attention of a live person at Firefox, one that can reason independently, one that can recognize the obvious and certain fact that the account belongs to me? </p><p>What can i do? Please don't tell me nothing. I don't care about losing the data.  I just want my email addresses freed up so I can open another account. </p>


created: 2021-03-19T15:49:04-07:00
updated: 2021-03-19T15:49:04-07:00
title: Mouse Scroll Stops in Panels
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: andrewfleischer
content:
<p>Whenever I use certain websites that integrate panels into their site, I can't use my mouse's scroll wheel to scroll down past the portion that is visible. This happens on a number of different websites, and currently on Sleeper.app<a href="http://example.com" rel="nofollow">https://sleeper.app</a>. </p><p>I wasn't sure if it was a mouse issue or system issue at first, but I tried loading the site on a different browser and I was able to scroll down normally. I've attached a screenshot of the page in question with the Inspect Element code showing. </p><p>Any ideas how I might solve this problem? </p><p>Best, Andrew </p>


created: 2021-03-19T15:44:40-07:00
updated: 2021-03-19T16:06:24-07:00
title: Saving passwords in Browser must be manually activated each session
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1399818;
creator: cm.maxwell
content:
<p>I want the Firefox Browser to automatically ask to save my login details for the websites I visit, however each time I close the browser, I must then manually go to "Logins and Passwords" --&gt; "Options" --&gt; "Ask to save logins and passwords for websites" the next session for it to save my login details again. That is, the "ask to save" box seems to uncheck itself each time I closer my browser. I did not have this issue on my previous computer using Firefox so I'm unsure why it's happening now. Any help would be greatly appreciated! </p>


created: 2021-03-19T14:57:16-07:00
updated: 2021-03-19T14:57:16-07:00
title: Micrsoft's monstrosity, Windows 10, screwed up Firefox AGAIN!!!
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: 4merlinn
content:
<p>Microsoft's latest screwup of it's monstrosity called "Windows 10" has left me with no bookmarks, stored passwords, or any other information stored with Firefox. How do I recover this info?  Please use simple words as I am NOT "computer friendly". </p>


created: 2021-03-19T14:29:08-07:00
updated: 2021-03-19T14:29:08-07:00
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
creator: ab8lx
title:
FIREFOX even in safe mode failing to allow login to Spectrum.net.  EDGE and OPERA do allow, problem began approximately 3-14-2021.

content:
<p>FIREFOX even in safe mode failing to allow login to <a href="http://Spectrum.net" rel="nofollow">Spectrum.net</a>.  EDGE and OPERA do allow, problem began approximately 3-14-2021. The login process ends up with a message "We're sorry, something has gone wrong. Please try again." LASTPASS is NOT the cause. </p>


created: 2021-03-19T14:22:36-07:00
updated: 2021-03-19T14:45:47-07:00
title: Slow email while using FireFox and Yahoo
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399802;
creator: rustbeltrick
content:
<p>I had a problem with an online retailer and made changers to my computer so I could complete a purchase transaction. Now, my speed of FireFox browser is very slow and if I enter more than 5 or so searches from my Yahoo email and if a email opens a new tab it just blinks and doesn't connect. </p>


created: 2021-03-19T14:19:16-07:00
updated: 2021-03-19T14:19:16-07:00
title: Youtube
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: cesare.cattaneo2019
content:
<p>I have a problem with YouTube. When I watch a video (4k o 1080p it's the same) makes a small click every about 10 seconds. Can you help me? Thanks </p>


created: 2021-03-19T13:41:53-07:00
updated: 2021-03-19T13:41:53-07:00
title: Firefox 86 live pdf link is blank
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
creator: AngelFryou
content:
<p>Firefox 86 live pdf link is blank. This is specifically true of <a href="http://quizlet.com" rel="nofollow">quizlet.com</a>. When I go to the OPEN PDF live link the pdf is completely blank. It has the correct number of pages that would be in the pdf if it were populated. I have tried opening the pdf using Adobe XI as the default &amp; using the web as the default. The same thing happens in both </p>


created: 2021-03-19T13:30:58-07:00
updated: 2021-03-19T15:29:23-07:00
title: RunquestRun
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399803;
creator: trzit
content:
<p>Why am I all of a sudden being redirected to this RunquestRun every time I ask a question or do a search. It is a pretty much useless redirect. I'll be going back to bing or some other search engine if this keeps up and I was just getting to enjoy it here. </p>


created: 2021-03-19T13:29:36-07:00
updated: 2021-03-19T13:29:36-07:00
title: camera stop working in latest firefox on version 86.0.1 in W10!
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: connor51
content:
<p>My video usb camera stop working in latest Firefox version 86.0.1 ! I can run camera in EDGE (don't like). I use <a href="https://mega.nz" rel="nofollow">https://mega.nz</a>  /Coony </p>


created: 2021-03-19T13:17:29-07:00
updated: 2021-03-19T13:17:29-07:00
tags: desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: Nick131
title:
Lost all bookmarks and open windows, which contained several actively used tabs that I've been using for 2+ years

content:
<p>Hi Foxers, </p><pre>I was forced by MS to upgrade my Windows 10 as all support has ended for v1803 BUT, for the past two years every automatic (or manual) update failed, including to v20H2...  So I did a full backup (again) and cleared (in most cases by deleting large files) as much space as I could giving the upgrade over 48GB of free space. It STILL failed. Next I did a forced upgrade to v1909 which succeeded but wiped out all configurations including Firefox. </pre> <pre>But not a problem, so I thought, as I have a full backup on my external drive - BUT, to my dismay, the Restore failed to find it, so all I have to work with is a two week old Incremental backup and got back 'most' of my original config except for Chrome, Edge, Opera and, of course, Firefox..  </pre> <pre>Now (finally) the question: What files do I need to restore to get me back to where I was 2 weeks ago? I tried restoring the latest available 8v7yijby.default from the AppData/Roaming/Mozilla/Firefox/Profiles directory, but it just wiped out the three new bookmarks I made and set Firefox back as if I were a complete newbie and not a 20+ year veteran.. </pre> <pre>Any knowledgeable and helpful suggestions of what I can do from here on? Thanks, in advance, Nick. </pre>


created: 2021-03-19T12:46:19-07:00
updated: 2021-03-19T16:47:35-07:00
title: Where can I find the implementation of the PlacesUtils.history.makeGuid() function?
tags: linux;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399823;
creator: vaonerra
content:
<p>Hi, I'm making an app in Python to interact with the Bookmarks database (adding, removing bookmarks). I have seen that the `moz_places` table requires a GUID and a hash value for the URL. </p><p>I was looking at the source code but I can't find the definition of the `makeGuid()` function. My intention is to port that code to Python and use that in my app. </p><p>Can anybody point me to the right direction to accomplish this? Perhaps these functions have been already implemented in Python, if that is the case, do you know where? Is there any other way to generate the GUIDs and Hash values? </p><p>Any other recommendation? I don't want to build an add-on since the app I'm building is to be used from the console. </p><p>Thanks! </p>


created: 2021-03-19T12:18:46-07:00
updated: 2021-03-19T12:18:46-07:00
title: Incorrect password when trying to create a new Recovery Key
tags: linux;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
creator: aerion
content:
<p>I changed the email address for my Firefox Account today, which involved entering my password. The password was not recognized, despite having been used without any problems in the past, and being stored unchanged in my password manager. </p><p>I managed to reset the password using my Recovery Key, logged in with it successfully, then tried to create a new Recovery Key to replace the now obsolete one. The process failed at the first step, however, claiming an incorrect password. I reset once more, again logged in with it successfully, and yet again I get an incorrect password error when trying to generate a new Recovery Key. </p><p>Obviously the password is working fine as I've successfully used it to log into this Support forum. </p><p>What could be the issue here? </p>


created: 2021-03-19T12:12:59-07:00
updated: 2021-03-19T12:12:59-07:00
title: When I open a page it goes blank
tags: linux;desktop;fix-problems;firefox-560;
product: firefox
topic: fix-problems
locale: en-US
creator: santi.rotger
content:
<p>Hi, I need help with a mozilla firefox problem on Linux. When I open a website, especially "bitbucket" the page goes completely blank. I need to fix it thanks </p>


created: 2021-03-19T12:00:38-07:00
updated: 2021-03-19T12:00:38-07:00
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: mdm54
title:
while in firefox   and on facebook when ever i click on   my friends list  i keep geeting no connection

content:
<p>I am on a windows 10 pc   and have firefox as my default browser and am connecte d to tje inter net by ethernet.   earlier in the day  i was able with no problem to go to  my friend /contacts and click on their names   and try to pen the chat box but now  i keep getting no internet connection when  i click on  a name and try to send a message.  have clear cache and cookies  but still  get it  trried reporting to facebook aswell  and getting info from them os  like trying to  reach to heaven.  I am not sure if it is firefox or  facebook </p><pre>no i click on it and get facebook user  thwn the name  comes up  is it facebook </pre>


created: 2021-03-19T11:11:35-07:00
updated: 2021-03-19T12:05:31-07:00
title: Printer Problems with Firefox
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399755;
creator: keithrl54
content:
<p>Firefox 86.0.1 (64-bit) Linux Mint 20.1 Cinnamon </p><p>Dell Printer 1355cnw  </p><p>Using the 3 line Menu top right when you try to print using Dell 1355cnw unfortunately after a series of beeps it reports in the window: </p><p>No Suitable Paper 024-969 Printer load Paper then press (tick) Custom 0x0 mm </p><p>There is nothing wrong with the paper </p><p>I can print without problems to the same printer from Google Chrome. I've even installed Opera that also works perfectly without problems. Firefox is my favourite browser, don't want to desert. Could somebody please help. Many thanks Keith </p>


created: 2021-03-19T11:11:26-07:00
updated: 2021-03-19T12:06:40-07:00
title: bookmarks now saved automatically to library
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399756;
creator: bananabodhi
content:
<p>Hello - I'd to know why bookmarks are now being saved automatically to Library vs allowing me to choose a specific toolbar folder, as I was able to before? This requires an extra uneccessary step to move my bookmarks into my specific folders, and I would like to fix this behavior. </p>


created: 2021-03-19T11:06:11-07:00
updated: 2021-03-19T16:04:01-07:00
title: checkboxes
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399742;1399749;1399770;1399771;1399807;1399816;
creator: htmlz.com
content:
<p>for some reason any site with a checkbox in a form has shrunk to micro size? </p><p><a href="https://www.w3schools.com/tags/tryit.asp?filename=tryhtml5_input_type_checkbox" rel="nofollow">https://www.w3schools.com/tags/tryit.asp?filename=tryhtml5_input_type_checkbox</a> </p>


created: 2021-03-19T11:06:01-07:00
updated: 2021-03-19T15:33:59-07:00
title: Našeptávání
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: cs
answers: 1399808;
creator: Simona.zem
content:
<p>Dobrý den, </p><p>ráda bych se zeptala, jak je možné vypnout našeptávání při psaní.  Viz foto.  </p><p>Děkuji.  </p><p>Zemanová </p>


created: 2021-03-19T10:15:35-07:00
updated: 2021-03-19T12:13:19-07:00
title: Suddenly unable to log in to twitter and Pinterest.
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399760;
creator: musaeus
content:
<p>Suddenly unable to log in to twitter and Pinterest. Can log in from other browsers. AdBlocker Ultimate suddenly does not work on Google and Youtube. I usually do not get commercials on <a href="http://chessgames.com" rel="nofollow">chessgames.com</a> e.g. </p>


created: 2021-03-19T09:47:53-07:00
updated: 2021-03-19T14:26:54-07:00
title: userChrome.css does not seem to be getting applied.
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1399763;1399785;1399787;1399791;1399799;
creator: SirFireball
content:
<p>I was following <a href="https://www.reddit.com/r/firefox/comments/78pjz1/how_do_i_remove_this_microphone_indicator/" rel="nofollow">this reddit thread</a> on how to remove the "your camera and microphone are being shared" popup, but it's having no affect. </p><p>I have set `toolkit.legacyUserProfileCustomizations.stylesheets` to true. </p><p>Here's the full contents of the userChrome.css file: ``` </p> <pre>@namespace url("<a href="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul" rel="nofollow">http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul</a>");  #webrtcIndicator {   display: none; }</pre><br> <p>``` </p>


created: 2021-03-19T09:47:35-07:00
updated: 2021-03-19T09:47:35-07:00
title: Can you log into bugzilla.mozilla.org with your Firefox account?
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: TechHorse
content:
<p>Or will you need a separate Bugzilla account? </p><p>What is throwing me is that when I visit <a href="https://bugzilla.mozilla.org" rel="nofollow">https://bugzilla.mozilla.org</a> I am prompted for my Primary PW, and FF autofills the login form with my old FF support account credentials, indicating that the old support account and the bugzilla page are recognised by FF as being linked? </p><p>So before I try logging into <a href="https://bugzilla.mozilla.org" rel="nofollow">https://bugzilla.mozilla.org</a> with either the auto-filled old FF support credentials, or my newer FF Account credentials, does this page come under your FF Account umbrella? Thanks. </p>


created: 2021-03-19T09:40:19-07:00
updated: 2021-03-19T09:40:19-07:00
title: settings that may conflict with quiz builder in LifterLMS
tags: desktop;websites;windows-10;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
creator: gross1
content:
<p>Dear support team, dear community. </p><p>I'm creating an online course using LifterLMS &amp; Wordpress. LifterLMS uses JavaScript Library Select2. </p><p>Some features in the LMS are disabled, but it has nothing to do with WordPress compatibility issues (I'm told). Could it be that some browser setting I've chosen is incompatible with JavaScript? Or with Select2 in particular? </p><p>I'm not a developer or programmer - so it could be some silly mistake on my part ... </p><p>Please help! </p><p>Greetings from Berlin, Ben </p>


created: 2021-03-19T09:38:21-07:00
updated: 2021-03-19T11:01:21-07:00
title: Firefox 86.0.1 and ublock
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399734;
creator: rkashyap00
content:
<p>After Firefox 86.0.1 updated ublock stopped working on private browsing. It works on opening up as a normal browser. I uninstalled 86.0.1 and rolled back to 86.0 and now private browsing is not blocking ads. Again it is working on normal browser. </p><p>I have set firefox to default to opening in private browsing mode and the breaking of ad blockers is not very helpful. </p><p>I would like to know how to fix the issue. </p><p>Best Regards, </p><p>Ramkumar </p>


created: 2021-03-19T09:28:37-07:00
updated: 2021-03-19T12:21:37-07:00
title: How to completely log out of this site so a PW would be needed to log back in?
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1399715;1399762;1399766;
creator: TechHorse
content:
<p>Hello. If I sign out of this site, then sign back in, I am not asked to re-enter my password. I just have to select my Firefox Account name. </p><p>How can I stop this so that if I log out, next time I (or anyone who accesses my PC) try to sign into this page, I will need to supply a password? </p>


created: 2021-03-19T09:00:50-07:00
updated: 2021-03-19T09:00:50-07:00
title: Firefox won't connect after waking from sleep, works after FF quit/restart
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: cbp67
content:
<p>This is a somewhat recent phenomenon, but I'm not sure when it started exactly. But when I wake my Mac from sleep, all the tabs and windows just spin... won't load, or maybe load VERY VERY slowly (it seems like maybe a tab will make a little progress after a long wait, but never fully loads). I can fix it by quitting FF and restarting it - then all tabs load as normal. </p><p>There are several odd things that could be issues here, but I would think they'd be the same for both the laptop and desktop. I have a Mac mini M1 and a MacBook Air M1. I have no problems on the laptop, only the desktop. Both Macs are on the latest FF (86.0.1) and latest MacOS (11.2.3). Safari works fine... though I suppose I have to launch Safari to test that (I don't leave Safari running because I don't use Safari much). I have a Pi-Hole and I use several privacy plugins. I have DoH turned off on FF because I have it enabled on the Pi-Hole. But again... I don't get why the laptop works on wake but the desktop doesn't. They should be configured the same way. </p><p>How can I debug this? If I open the web console, would that tell me anything? Seems like it would just show that the network requests have no responses. From what I can tell by searching the web, there are no Firefox logs I can examine. So how can I debug this? </p>


created: 2021-03-19T08:37:59-07:00
updated: 2021-03-19T08:37:59-07:00
title: Home Page
tags: desktop;other;mac-os-x-1010;firefox-780;
product: firefox
topic: other
locale: en-US
creator: nfjacobs
content:
<p>I would like to set my home page to a specific URL, not the default firefox page.  I can do this in preference, however it always reverts back to the firefox default after a period of time.  How can I set it so that it always remains on the URL I choose? </p>


created: 2021-03-19T08:34:39-07:00
updated: 2021-03-19T08:34:39-07:00
title: Green Screen (StreamYard) Bug
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: lavanyadeepak
content:
<p>It has been several weeks in the line now Streamyard website is complaining that Firefox bug is preventing the Green Screen feature to work. </p><p>Hence thought I would share this in the forum to see if there is an interim workaround for this limitation. </p>


created: 2021-03-19T08:30:03-07:00
updated: 2021-03-19T08:30:03-07:00
title: Leaving The Outlook Web App Open Causes Storage Issue
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: alex.lavelle
content:
<p>I have a couple of users that use a shared email address with the Outlook for Web Application.  When this is left open overnight, for some reason, it starts to fill the storage of the PC until the PC's storage is maxed out and unusable.  We found that simply closing the Outlook for Web tab in Firefox fixes the issue, until it's left open overnight again and starts filling the storage again.   </p><p>The issue doesn't happen in Chrome or Edge, both users have the most updated versions of Firefox, and I've followed all of the steps I could find to clear website data.  Nothing has made a difference.  I talked to Microsoft Support about the issue, and they told me to use another browser, but the users only want to use Firefox (which I understand).   </p><p>Any help or knowledge with the issue would be fantastic.  I attached some screenshots of the memory increasing on the PCs to help show what is happening.  Thanks! </p>


created: 2021-03-19T08:20:02-07:00
updated: 2021-03-19T08:20:02-07:00
title: Cannot launch JNLP file from Firefox (Ubuntu)
tags: linux;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: yourjunkhere14
content:
<p>As part of my job, I need to run JNLP applications.  I can run them from Dolphin (KUbuntu's file explorer) or the command line without problem.  However, it would be a lot easier if I could launch them directly from Firefox. </p><p>However, when click on a JNLP link my application choices are either "cautious-launcher" which does nothing or another unrelated application.  This results in the file being downloaded and then I have to go either in Dolphin or on the command line to the downloads directory and run my JNLP application.  Lots of unnecessary steps. </p><p>Under preferences I can see that JNLP is set to use javaws, but that option never shows up. </p><p>I tried setting "browser.download.skipConfirmLaunchExecutable" to true, but that made no difference. </p><p>How do I fix this? </p>


