# 2021-yearly-ff-questions-en-us

created: 2021-10-23T04:01:18-07:00
updated: 2021-10-23T05:15:32-07:00
title: Firefox not opening ( Even after doing everything prescribed on the official website
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453176;1453177;1453178;
creator: Unleasher
content:
<p>Hi, I have an hp-14dk0501AU with Ryzen 5 3500U and 8gb Ram and Windows 11. </p><p>I just have installed Firefox but the app keeps on crashing. It was even crashing during the first run. It doesn't show any messages just a transparent frame after which it automatically closes. I tried every thing i.e flushed my dns , checked for virus, Turned of internet security software and all other prescribed in the official website as well as in various youtube videos. I even have reset my pc but the problem persist. I have a similar problem with opera too but chrome and brave work just fine. I tried opening it in safe mode too but it also crashes without any messages. </p>


created: 2021-10-23T02:08:53-07:00
updated: 2021-10-23T02:08:53-07:00
title: How to get rid of "You have chosen to open" pop-up?
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: jupiter88110
content:
<p>This pop-up opens when I download any file. I have tried to go to about:config, but couldn't find browser.download.manager.showAlertOnComplete. How do I get rid of it? </p>


created: 2021-10-22T23:51:12-07:00
updated: 2021-10-23T03:38:16-07:00
title: Suddenly Lost all bookmarks
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1453140;1453152;
creator: deepak.fojdar
content:
<p>I lost all the bookmarks suddenly where i was using this browser for office work, there was no action taken from my end like deletion or any upgrade, however suddenly when i start machine today, i found all bookmarks lost. To restore backup I entered to Profile --&gt; bookmark backup this file is extension JSONLZ4 which is not visible during restore bookmark. </p><p>This is quite important to recover these suddenly lost all bookmarks, so is there any way or support available? </p><p>Unfortunately this is first time i am facing such kind of issue, So kindly also let me know if we should trust mozilla firefox as default browser and to save bookmarks? </p><p>Thanks &amp; Regards </p>


created: 2021-10-22T20:44:48-07:00
updated: 2021-10-22T21:04:42-07:00
title: Insecure Connection for actual secure site
tags: websites;
product: firefox
topic: websites
locale: en-US
answers: 1453092;
creator: catherinecolettel
content:
<p>Hi </p><p>Up to a few hours ago, I have been able to access a secure state school website on my mobile phone. However suddenly I  cannot and receive following: "connection not secure" and "address not found".  I have tried turning phone off, checking that Firefox is updated (was last updated 21 Oct and cited as up-to-date), disabling security app - all to no avail. </p><p>I need access to this site.  Please assist. </p><p>Yours faithfully </p>


created: 2021-10-22T18:52:50-07:00
updated: 2021-10-22T21:52:56-07:00
title: Lentitud del navegador
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: es
answers: 1453102;
creator: alfredo.rdelgado
content:
<p>Llevo ya años usando Firefox como navegador predeterminado, pero desde hace ya varios días está demasiado lento. Tanto, que he decidido temporalmente cambiar mi navegador predeterminado (por lo pronto uso Explorer) Hasta ahora he revisado todos los detalles que acá se indican para resolver el problema (uso la última versión, los drivers están actualizados, nada de malwares, etc... de hecho, Explorer navega fluídamente), así que asumo es algún inconveniente no atribuible a lo allí citado. Por otra parte, desde hace mucho también uso el complemento AIO Search, pero ahora tampoco funciona con este Firefox. En Explorer sí está funcionando. La verdad me gustaría recuperar la rapidez de Firefox, pues hasta ahora siempre ha sido mi favorito </p>


created: 2021-10-22T18:04:55-07:00
updated: 2021-10-22T22:39:28-07:00
title: Hidden browser window?
tags: linux;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453111;
creator: darkmetal262
content:
<p>Firefox 93.0 64bit Linux Mint 1.0 </p><p>When I close (X) the window, my session is not restored. I have checked all the settings and verified that they are set correctly. Then, I found that when I tried to quit the program via File menu, it says that I have two windows and three tabs open, yet I only have on window/one tab open. I can not find this other window... What does this mean? Have tried refreshing the app, safe mode, and disabling the extensions that I use. </p><p>Thanks! </p>


created: 2021-10-22T17:52:57-07:00
updated: 2021-10-23T16:34:24-07:00
title: Having to fix FF93 problem only with Windows Recovery
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453077;1453090;1453105;1453158;1453196;1453293;
creator: mobilesuit600
content:
<p>FF 93.0 64-bit - Windows 10 </p><p>When I booted up the system and ran FF the first time for the day, its window opened, and it even asked for the primary password. After that, nothing I typed in the URL box came out. I could open new tabs but not able to switch to them. All Chromium-based browsers and Edge in the same system worked fine. </p><p>I did the following trying to fix the problem: I restarted Win10 and ran FF93. Same problem. I restarted using Troubleshooting Mode. Same problem. I reinstalled using the complete package. Same problem. I installed using FF92 and FF91. Same problem. I refreshed FF93 using Troubleshooting Mode. Same problem. I used Win10 Safe Mode to run FF93. It worked. I uninstalled FF93, removed as much as I could all traces of FF and Mozilla in the Win registry, and reinstalled FF93. Same problem. </p><p>In the end, I had to use Win10 Recovery and revert to an earlier date to fix it.  </p><p>The first incident happened about two weeks ago. It happened again this morning. My use of PC has been routine for years, I would say for more than a decade, or at least in the last five years. No extraordinary applications or routines.  </p><p>BTW, I haven't updated my Win10 in years, because doing so often times gave me new mysterious issues to troubleshoot, courtesy of MS. You should very well know Win updates produce issues, and the bug fixes following them produce even more. The annoying thing is I would research on the issues and find out later (sometimes days) that the updates were the culprits.  </p><p>This is the second time it happened to my FF93, and I feel I have to report this to get some idea about why this is happening (only to me?) and how to fix or prevent it without having to go into Recovery (again?). </p>


created: 2021-10-22T17:07:59-07:00
updated: 2021-10-22T17:11:53-07:00
title: browser
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453068;1453069;
creator: eagleoz1942
content:
<p><em><strong>get up this and my firefox is gone missing, everything, I had lost all bookmarks and history , how do i get it back, its asking me to start over.</strong></em> </p>


created: 2021-10-24T16:44:08-07:00
updated: 2021-10-24T16:44:08-07:00
title: FireFox Sync Issue
tags: windows-7;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: 617msd
content:
<p>Hello,  </p><p>I changed my firefox password then logged in using the new password but the syncing is not working. I can click on "Sync now", however no bookmarks or logins show up. Could you please help me with possible solutions. </p><p>Thank you </p>


created: 2021-10-24T16:41:49-07:00
updated: 2021-10-24T16:41:49-07:00
title: Play MP4 video
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: bneri001
content:
<p>How do I reset the settings so I can play MPeg4 videos in the browser without a dialog box asking to download it?  I've tried going under Settings but it won't let me select "Open in FireFox." </p>


created: 2021-10-24T16:24:19-07:00
updated: 2021-10-24T16:24:19-07:00
title: Frequent page crashes on a variety of sites
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: sglenn06
content:
<p>Here are some crash report IDs: </p><p>bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4085-9ac8-58dae0211024 </p>


created: 2021-10-24T15:20:49-07:00
updated: 2021-10-24T15:20:49-07:00
title: I wanted to make another EMPTY BOOKMARK MENU, but it is a copy.
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: Linzee
content:
<p>I wanted to make another bookmark menu, and I did but instead of being empty it has the exact same things as the other one.  I can't delete anything from either one without deleting it from the other one.  I wanted to have one empty so I could categorize them.  Is there anything I can do to keep one, and have the other one empty? </p>


created: 2021-10-24T15:09:24-07:00
updated: 2021-10-24T16:20:52-07:00
title: crashing
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453540;
creator: alexagems
content:
<p>newest version kept crashing various pages I regularly visit. Uninstalled and then installed older version and keeps happening even though NO addons or even any bookmarks anymore. </p>


created: 2021-10-24T14:52:46-07:00
updated: 2021-10-24T16:21:26-07:00
title: Syncing bookmarks
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1453541;
creator: iamreshef
content:
<p>Hi I Installed a new PC with windows 10 and installed firefox too. I logged in to my user on firefox and tried to sync my data. It synced my passwords and logins but not my bookmarks. I tried logging in and out and reinstall firefox but nothing helped.  I search to contact firefox but didn't manage to find any place I can do it. Is there any solution? </p>


created: 2021-10-24T14:09:00-07:00
updated: 2021-10-24T15:09:56-07:00
title: Firefox 93 Loses Logins from Version 52.9.0
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1453515;
creator: bonita2
content:
<p>This article appeared to contain the solution to my problem ... </p><p><a href="https://support.mozilla.org/en-US/kb/lockwise-losing-login-information-firefox-update#search" rel="nofollow">https://support.mozilla.org/en-US/kb/lockwise-losing-login-information-firefox-update#search</a> </p><p>... but Firefox 68 ESR is no longer available, only 78.15.0esr and 91.2.0esr. How do I proceed? </p>


created: 2021-10-24T13:56:31-07:00
updated: 2021-10-24T14:55:50-07:00
title: Saved Passwords do not work at truist.com (a bank)
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1453514;
creator: jimcourt11
content:
<p>When I go to <a href="http://Truist.com" rel="nofollow">Truist.com</a>, my recently merged bank, it remembers my userid OK, but fills in the password field with about 200 random ASCII characters.  I tried to delete and re-establish the saved password, but Firefox either gets messes it up or more likely the web site messes it up.  The result is that the true saved password in lost and the ASCII rubbish re-appears. </p><p>Work-around is to not let Firefox save the password for this site.  It works A-OK with the other 150 or so passwords.  Check out the screen shot attached. </p><p>Luv Firefox, even donate once in a while. </p><p>Thank you, </p><pre> Jim Court  [  jimcourt1@gmail.com  ] </pre>


created: 2021-10-24T13:23:12-07:00
updated: 2021-10-24T15:28:25-07:00
title: imposible to initiate
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: es
answers: 1453517;
creator: bejosantiago
content:
<p>Mi firefox no inicia, ya he desinstalado y vuelto a instalar. Con otra cuenta de usuario si que se inicia. ¿Podría ser problema de java? He realizado cambios recientemente </p>


created: 2021-10-24T11:51:41-07:00
updated: 2021-10-24T12:45:14-07:00
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453493;
creator: nora777
title:
Hi, for some reason the taskbar and tabs keep disappearing. I can momentarily bring back the tabs but they go away again after a few seconds if I take the mouse away. The taskbar doesn't come back at all. I'm using windows 7.

content:
<p>Hi, for some reason the taskbar and tabs keep disappearing. I can momentarily bring back the tabs but they go away again after a few seconds if I take the mouse away. The taskbar doesn't come back at all. I'm using windows 7. Unfortunately I tried but cannot attach or upload a screenshot of what I see. </p>


created: 2021-10-24T11:13:34-07:00
updated: 2021-10-24T14:51:22-07:00
content: <p>where is privacy and security? I want the list of all my passwords </p>
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1453513;
creator: andrewfults1000
title:
find my passwords, where do I go for that? it used to be under privacy and security but I don't see even that now?


created: 2021-10-24T10:19:53-07:00
updated: 2021-10-24T10:25:00-07:00
title: my att mail isn't accessible after last update. Works fine on chrome.
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453453;
creator: photomatt-fresno
content:
<p>my att mail isn't accessible after last update. Shows "redirecting" message. Works fine on chrome.  I changed password, deleted and re-installed firefox but nothing works on my Mac and my PCs. Matt </p>


created: 2021-10-24T09:54:40-07:00
updated: 2021-10-24T10:35:10-07:00
title: opening Firefox and any page afterwards
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453458;
creator: dgrosso
content:
<p>Every time I open Firefox now and every subsequent site after I get a popup for an ad blocker, WHY??? </p>


created: 2021-10-24T09:35:54-07:00
updated: 2021-10-24T10:39:26-07:00
title: Shipstation lables not printing correct
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453460;
creator: mrmac1903
content:
<p>Paypal switched from Pitney Bowes to Shipstation for shipping labels. The new system prints labels but the number 9 will not print instead it prints a dash. So 999 9th Ave would come out  --- -th Ave. This started when PayPal switch to ShipStation. The labels print correctly in Chrome.  </p><p>Any idea? </p>


created: 2021-10-24T09:08:33-07:00
updated: 2021-10-24T09:08:33-07:00
title: i video in 4k da Youtube hanno lag su Firefox sul mio computer (con Windows 10)
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: it
creator: guipan
content:
<p>Come descritto dall'oggetto, sto riscontrando problemi nella visualizzazione di video 4k in Youtube su Firefox. I video presentano lag. Sto utilzzando una scheda video Radeon Graphics integrata in una APU AMD 3020e. Tengo a precisare che sugli altri browser che ho installato (Chrome, Edge) i video in 4k da Youtube si vedono in modo fluido. Saluti, e spero che risolverete il problema. </p>


created: 2021-10-24T09:07:31-07:00
updated: 2021-10-24T15:37:10-07:00
title: Marcadores e historial borrado
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: es
answers: 1453522;
creator: roan155
content:
<p>Pues el problema es que restaore mi pc para windows 11 y  e instale otra vez firefox, pero no me acorde de mi contraseña y cree una nueva. El problema es ahora no me aparecen mis marcadores ni historial, como puedo tenerlos de vuelta?.... segun leí es una cuestion de seguridad de firefox al cambiar la contraseña pero como puedo solucionarlo? yo no tengo ninguna copia de seguridad previa de mis marcadores. </p>


created: 2021-10-24T08:10:42-07:00
updated: 2021-10-24T09:41:51-07:00
title: update has problems
tags: desktop;websites;needsinfo;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453415;1453416;1453417;1453418;1453440;1453442;
creator: nyoung7685
content:
<p>used firefox forever but when updated to new version, it will not get aarp site now? gives me "404 not found". the arrp sites come in fine with edge so it's firefox.  also doesn't show my bookmarks on tool bar? help.  how do i get my old firefox back? </p>


created: 2021-10-24T07:31:18-07:00
updated: 2021-10-24T08:42:25-07:00
title: Recovery Of Deleted History
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453421;
creator: mtdburnett
content:
<p>I accidentally deleted last 7 days of browser history. Can it be recovered on MacBook Pro OS Sierra? </p>


created: 2021-10-24T07:23:24-07:00
updated: 2021-10-24T11:40:29-07:00
title: userchrome.css: Make Bookmark Toolbar visible in Fullscreen Mode
tags: desktop;customize;windows-81;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1453409;1453424;1453430;1453464;1453465;1453473;
creator: vaclavtrpisovsky
content:
Can I add a rule to <pre>userchrome.css</pre> that will force the Bookmarks Toolbar to be visible, even in fullscreen mode or Kiosk Mode? I believe I have seen the same question here previously but it has been deleted after the asker failed to hide the "


created: 2021-10-24T07:00:36-07:00
updated: 2021-10-24T10:12:43-07:00
title: Just like Google You can't answer a SIMPLE QUESTION??????????????
tags: windows-7;desktop;customize;fonts;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1453423;1453441;1453450;
creator: sercouwis2004
content:
<p>Why is Firefox IGNORING any Font Changes? oh yeah and it is actually making them smaller when i try to make them bigger???????????????? And how can i possibly be the first person EVER to have this problem?????????????? Oh yes since I know your "experts" Just Like Google, will ask me a bunch of pointless questions. i am on a Dell running Windows 7 and yes i am going into FIREFOX settings and changing the fonts. They have also already changed on my computer's Display and Appearance Settings. so no one left to blame. </p>


created: 2021-10-24T06:58:28-07:00
updated: 2021-10-24T08:44:55-07:00
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453404;1453425;
creator: mindhunter991
title:
Firefox doesn't return search results on Costco and doesn't perform as expected on other websites too.

content:
<p>This has been an issue for quite a while but I simply used a different browser for that one particular failing task. For example on <a href="http://costco.com" rel="nofollow">costco.com</a>, on the top right-hand corner, there is a 'Find A warehouse' button. When I enter my zipcode, it loads a new page but doesn't load the search results. Same thing with <a href="http://shopping.google.com" rel="nofollow">shopping.google.com</a>. Firefox is able to load the search results, but doesn't do anything when I click on an item to show more info about the listing. </p><p>I tried with Troubleshoot mode and the issue still persists. </p><p>Please help me. I don't want to leave Firefox. </p>


created: 2021-10-24T06:04:16-07:00
updated: 2021-10-24T08:45:33-07:00
title: Suddenly unable to access a state website
tags: desktop;fix-problems;windows-81;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453426;
creator: tomalisankus
content:
<p>For some reason I can no longer access a state website (<a href="https://legis.wisconsin.gov/" rel="nofollow">https://legis.wisconsin.gov/</a>) from my laptop, either with Firefox (my normal browser) or Chrome.  I get the message that says my request has 'timed out'.  However, I CAN access that site from my smart phone, using Firefox.  I haven't intentionally changed any settings on my laptop.  I have no problems accessing any of my other sites (Gmail, Facebook, etc.).  Using Firefox version 93.0 and Windows 8.1 </p>


created: 2021-10-24T05:57:55-07:00
updated: 2021-10-24T16:50:25-07:00
title: unsecure cpnnection
tags: desktop;other;needsinfo;
product: firefox
topic: other
locale: en-US
answers: 1453544;1453549;
creator: stoutb1982
content:
<p>when i navigate from one page to the next, there is almost always a diagonal line throughj the lock symbol! imdecateing a unseure connectipn! what do i do?* Bulleted list item </p>


created: 2021-10-24T05:47:58-07:00
updated: 2021-10-24T16:47:11-07:00
title: How to reset / undo Gmail links always opening in the same container?
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453546;
creator: c10
content:
<p>I am not sure how it happened, but when I click on a link in my Gmail, it defaults to opening in the Shopping container. I cannot find a way to reset this behavior. I can only right-click on a link and select which container in which to open a new tab, but this does not change the default behavior thereafter. </p><p>Furthermore, I cannot see in the Firefox preferences tab a way to reset preferences for a specific container.  </p><p>Thanks for your help! </p>


created: 2021-10-24T05:03:13-07:00
updated: 2021-10-24T05:03:13-07:00
title: Website is no more responsive Using HPElite Book On Firefox.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: asadrazamr4567
content:
<p>Hey There, My Website is Working Perfectly fine over the Dell Series on all the browsers but not Performing well on HPELIte Book Using Firefox. <a href="http://example.com" rel="nofollow">https://cpsandtypingtest.com/speed-roller-checker</a>Anyone from the team can look into this guide or solution. </p>


created: 2021-10-24T04:43:38-07:00
updated: 2021-10-24T15:45:54-07:00
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
answers: 1453526;
creator: herchi
title:
No puedo ver las imágenes de esta web. Ocurre en elcomercio.es desde Firefox Windows, Firefox Developer y Firefox android

content:
<p>No puedo ver las imágenes de esta web. Ocurre en <a href="http://elcomercio.es" rel="nofollow">elcomercio.es</a> desde Firefox normal de Windows, Firefox Developer y Firefox android. </p><p>En el Developer no tengo ninguna extensión (en el normal he desactivado el uBlock origin pero nada). </p><p><a href="https://i.imgur.com/UyMYt3e.png" rel="nofollow">https://i.imgur.com/UyMYt3e.png</a> </p>


created: 2021-10-24T02:40:45-07:00
updated: 2021-10-24T15:33:20-07:00
title: facebook viseo do not have sound automatically
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453516;1453519;1453520;1453521;
creator: mdm54
content:
<p><strong>bold text</strong> recently i updated my  realtech   audio  and now  when  i go to Facebook and  playa video  the  video starts but  i have  to always  clickon the  sound.  i have allow auto play but  it does not open the  sound  i have to manually hit it </p>


created: 2021-10-24T02:37:51-07:00
updated: 2021-10-24T03:36:03-07:00
title: Dark Mode
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1453359;
creator: farcry881
content:
<p>With more and more websites reading the browser theme settings, and changing to Dark Mode automatically, I really think it's time we have an option to stop websites doing this. I like my dark theme in Firefox, however I don't like websites in Dark Mode. Surely I am not the only user who wants this feature, either as an option in settings, or in about:config </p><p>I am a huge advocate for privacy, and the main reason I use Firefox over Chrome. I and like so many others, sacrifice the superiority and convenience of the Chrome browser, so we can utilize the great features Firefox has. And it makes me feel a little better inside knowing I am tracked less. I do not want websites reading my theme settings or any other non essential browser data. please fix this. </p>


created: 2021-10-24T02:12:39-07:00
updated: 2021-10-24T15:40:17-07:00
title: Now the daily backups does not include "Other Bookmarks"
tags: linux;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1453351;1453428;1453500;1453501;1453504;1453511;1453512;1453523;
creator: tilintilan1
content:
<p>Hi, In these last days, I deleted a bookmark folder or something by error. Then I found some daily backups, and I restored from the last one backup. </p><p>The next issue was that the following daily backups have less bookmarks, and doing some testing, it appears the Daily backups, now, are not including "Other Bookmarks". </p><p>It has less entries from now on. </p><p>I want to know if there is a bug, or something changed by itself. How can I fix that? </p><p>Thanks </p>


created: 2021-10-23T23:54:56-07:00
updated: 2021-10-23T23:54:56-07:00
title: Firefox keeps choosing the wrong default directory to save images to
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: terrorsaurus
content:
<p>I used to save all my images to one folder, but it started getting big, and it was difficult to find what I needed, so I created a couple new directories inside that folder (one for cool space images, one for memes, etc.) </p><p>When I go to save an image, I have Firefox ask me where to save every time, because I use a few different folders for different things. On any other browser, the folder that would pop up by default is the last one you used. So if I saw a collection of cool space pictures, I should only have to navigate to the "space pictures" folder once. </p><p>Firefox refuses to do that. It keeps wanting to save <em>everything</em> in the parent directory. I'm sick of having to navigate to the right directory every single time. How do I make it choose the last folder I used as my default location? </p>


created: 2021-10-23T23:26:34-07:00
updated: 2021-10-24T13:47:10-07:00
title: How to add more pins to newest version of firefox home page?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1453339;1453478;1453490;1453492;1453505;
creator: lfung7
content:
<p>The newest version of Firefox has a home page that uses pins as speed dial page. How to continue adding more pins to the page? </p>


created: 2021-10-23T23:05:35-07:00
updated: 2021-10-24T04:47:15-07:00
title: Font problem on FireFox for windows (windows 11)
tags: desktop;fix-problems;font;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453331;1453380;
creator: lantaarnpaal
content:
<p>Hello, </p><p>I have a problem displaying fonts in FireFox. At some websites they are badly readable. In Chrome I do not have this issue. I already browsed several solutions. If I switch off "llow Web Sites To Choose Their Own" it works for the website in the screenshot that is then correct (same as chrome) but other website (like <a href="http://ads.google.com" rel="nofollow">ads.google.com</a>) then have problems. </p><p>Safe Mode did not make a difference. </p><p>Also I tried this "exe" file to set windows font, which I forgot the whole file name. Also did not work. I have it not only at one website but it happens more often. </p><p>I use the most recent FireFox for windows 93.0 (64-bits) The website as an example is <a href="https://www.retourplaza.nl/152006-broodbakmachine.html" rel="nofollow">https://www.retourplaza.nl/152006-broodbakmachine.html</a> And then any PDP (product detail page) </p><p>Image FireFox with bad readable font on top. The chrome one is the bottom picture. </p><p><a href="https://imgur.com/a/MM4x63e" rel="nofollow">https://imgur.com/a/MM4x63e</a> </p><p>As written I have it on more websites. </p><p>Thanks for helping out. </p>


created: 2021-10-23T22:14:19-07:00
updated: 2021-10-24T04:48:42-07:00
title: How to Restore deleted Firefox Profile
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1453382;
creator: Mia22
content:
<p>Help please!  I'm not tech savvy and I accidentally deleted my Firefox profile.   </p><p>I was trying to fix my Firefox high CPU issue and followed the advice below.  I didn't realize deleting my profile would mean losing everything.  Is there a way to restore my old profile?  I didn't delete the files from my old profile.   </p><p>I would greatly appreciate any advice to help fix this.   I'm on Windows 10 Pro.  Thank you! </p><p>"Run" command: firefox.exe -P I deleted my only profile “default” I choose “Don’t delete files” Then I created a new profile </p>


created: 2021-10-23T20:48:55-07:00
updated: 2021-10-23T21:40:18-07:00
title: Cookies and Site Data does not clear
tags: mac-os;desktop;cookies;firefox-910;
product: firefox
topic: cookies
locale: en-US
answers: 1453319;1453322;1453323;1453324;
creator: srih4
content:
<p>v 91.0.1 on Mac Tried 2 ways. No effect.  - Settings &gt;&gt; Privacy and Security &gt;&gt; Cookies and Site Data &gt;&gt; Manage Data, or Clear Data--both leave cookies after Removing or Clearing All.  Looks like 16 MB of cookies remain--from 2-3 weeks old.  Tried repeatedly-- the list is cleared (while selecting remove All), then immediately comes back in entirety once I check again.  </p><p>- Menu &gt;&gt; History &gt;&gt; Clear Recent History &gt;&gt; Clear All, "Everything" &gt;&gt; No effect. </p><p>- I deleted a Firefox profile that was not in use. No effect.  </p><p>THX for guidance. best to All. </p>


created: 2021-10-23T20:12:30-07:00
updated: 2021-10-24T06:01:55-07:00
title: Low fps on multiple iwndows hen one is playing audio or video
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453321;1453396;
creator: dmitry7
content:
<p>OS: Ubuntu 21.04 x86_64 CPU: AMD Ryzen 7 3700X (16) @ 3.600GHz GPU: NVIDIA GeForce RTX 2060 SUPER </p><p>When I have two windows running and one of them is playing either audio or video on its active tab, the other window runs at a very low FPS. This is noticeable when scrolling, as CPU usage appears to increase dramatically while monitored. </p><p>The problem does not appear when running firefox in safe mode, but I cannot determine what might be causing the problem when firefox runs normally: the problem persists when I disable all extensions, as well as when I use the browser's default appearance as opposed to the theme of my choice. As far as I can tell, I have not modified any about:config settings either, although some cursory searching online suggests webrender may be a cause. </p>


created: 2021-10-23T17:17:30-07:00
updated: 2021-10-23T18:36:06-07:00
title: missing items in webpage on Surface Go
tags: linux;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453315;
creator: dave505
content:
<p>When I view Morningstar charts, such as the one at: <a href="https://www.morningstar.com/funds/xnas/vfiax/performance" rel="nofollow">https://www.morningstar.com/funds/xnas/vfiax/performance</a> on my Microsoft Surface Go (Windows 10), in Firefox 93.0 and some previous versions, the legend does not display the line colors for the investment, category and index.  The page is displayed correctly in Firefox 93.0 on my Desktop Windows 10 system, and when using Microsoft Edge on the Surface Go.  Any suggestions? </p>


created: 2021-10-25T16:26:26-07:00
updated: 2021-10-25T16:26:26-07:00
title: Addons, and settings not sizing correctly
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: Mason.Leadbetter
content:
<p>As you can see in the screen shot, when trying to open addons or settings in Firefox it will not adjust to the correct size. It was working a few hours ago. Here are all of the things I have tried Rebooting, disabling all extensions, uninstalling all of them, full uninstall and reinstall of Firefox. Thanks in advance for any help! </p>


created: 2021-10-25T15:57:02-07:00
updated: 2021-10-25T15:57:02-07:00
title: all extentions have been disabled. how can I re-enable?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: MillieMaeOvitt
content:
<p>all extensions have been disabled. how can I re-enable?  Also: Why am I unable to sign into my bank, my Dept. of Revenue site for my business? Is there a way to stop extensions that have been added to private windows. Perhaps that is what's making signing into other accounts won't work? </p>


created: 2021-10-25T15:46:25-07:00
updated: 2021-10-25T15:46:25-07:00
title: I am constantly getting a bar at the top of the screen saying "Mozilla is not responding"...
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: meandsinger2010
content:
<p>I am constantly getting a notice at the top of the screen that says "Mozilla is not responding". It all stalls and then eventually, Mozilla apparently starts to respond and it goes to the page I choose. I have kept up with all the updates and am not a huge online person in the first place. Why does this happen? It is so often, I am tempted to change browsers. </p>


created: 2021-10-25T14:59:35-07:00
updated: 2021-10-25T14:59:35-07:00
title: Having Problem With Firefox Desktop Browser!
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: erickjames813
content:
<p>Hi I am working on an home improvement <a href="https://www.everhartconstruction.com/" rel="nofollow">site</a>. The problem I am facing is that my site is not loading properly on Firefox, it is saying that it is unsafe and giving malware threats. What could be the reason behind it? </p>


created: 2021-10-25T14:19:54-07:00
updated: 2021-10-25T14:19:54-07:00
title: Firefox freezing/pausing when switching and opening new tabs.
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: amberlovelyexcited
content:
<p>Hello! i've recently came across a problem with the new firefox update that was installed, and i've been having freezing, slowness, and pausing, when opening new tabs. Every time i open at least three or more tabs, and then when i want to switch to another tab it freezes on the tab i was already on, then after 5-10 seconds, it goes to the new tab. it happens every time and it makes me mad that i have to deal with this, and i just want it fixed. I love firefox, and i want to continue using it without this issue. </p><p>I have tried EVERYTHING to fix it! </p> <ul><li> Removed some extension's (besides an ad blocker). </li><li> Tried starting in safe mode, same issue. </li><li> Cleared out my history and cache. </li><li> Unchecked "Use hardware acceleration when available". </li><li> Tried a different browser, Like chrome, No issue occurred and i was able to open at least 20-30 tabs, and zero freezing/stuttering. </li><li> Checked for a PC virus, There were none that i could find (I hope). </li></ul> <p>If anyone can help me with this issue, that would be amazing! If this issue still occurs, i'll just have to deal with it until it gets fixed in an update, Or go use a different browser. </p>


created: 2021-10-25T13:54:05-07:00
updated: 2021-10-25T13:54:05-07:00
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: dawid.dawid55555
title:
[PL]: Jak przywrócić sesję w Mozilli Firefox bez odświeżania przywracanych kart? [EN]: How to restore a session in Mozilla Firefox without refreshing the restored tabs?

content:
<p>[PL]: Zwracam się do Państwa z uprzejmą prośbą i pytaniem: jak przywrócić sesję w Mozilli Firefox bez odświeżania przywracanych kart? Podczas użytkowania, Mozilla Firefox niespodziewanie się zamknęła. Pojawiła się możliwość przywrócenia sesji (co zostało zaprezentowane na dołączonym zrzucie ekranu). Zależy mi, by po wciśnięciu przycisku ,,Przywróć sesję", wszystkie przywrócone karty otworzyły się bez odświeżania, czyli innymi słowy, by otwarte w tych kartach strony internetowe nie zostały odświeżone. Niektóre strony internetowe po odświeżeniu nie będą już aktywne bądź nie będą już posiadały informacji, które są mi niezbędne do dalszej pracy, dlatego zależy mi, by odzyskać je w takim stanie, w jakim były one przed nieoczekiwanym zamknięciem Mozilli Firefox, gdyż jest to sytuacja, która nie wynika z mojej winy tylko z zaistniałej awarii Mozilli Firefox. Proszę o odpowiedź, co należy zrobić (np. co zmienić w ustawieniach przeglądarki Mozilla Firefox lub gdziekolwiek indziej), by przywracając sesję, karty nie zostały odświeżone. Jeśli znają Państwo jakieś inne sposoby, by karty w przeglądarce nie zostały odświeżone (związane np. z  przywracaniem systemu do punktu przywracania bądź z połączeniem internetowym), to proszę o wskazówki, ponieważ nieoczekiwane zamknięcie Mozilli Firefox spowodowało mi ogromne kłopoty. Z góry serdecznie dziękuję za pilną pomoc, ponieważ jest mi ona potrzebna jak najszybciej z uwagi na moje obowiązki. </p><p>[EN]: I am asking you with a kind request and a question: how to restore a session in Mozilla Firefox without refreshing the restored tabs? Mozilla Firefox quit unexpectedly while in use. There is an option to restore the session (as shown in the attached screenshot). After pressing the "Restore session" button, I want all restored tabs to open without refreshing, in other words, that the websites opened in these tabs will not be refreshed. After refreshing, some websites will no longer be active or will no longer have information that is necessary for my further work, so I want to recover them in the state they were in before the unexpected shutdown of Mozilla Firefox, because this is a situation that is not my fault but the failure of Mozilla Firefox. Please. o answer what needs to be done (e.g. what to change in the settings of Mozilla Firefox or elsewhere) so that the tabs are not refreshed when restoring the session. system to a restore point or with an internet connection), I am asking for tips, because Mozilla Firefox unexpectedly shutdown I was in great trouble. Thank you very much in advance for your urgent help, because I need it as soon as possible due to my responsibilities. </p>


created: 2021-10-25T13:27:55-07:00
updated: 2021-10-25T16:11:51-07:00
title: ‘Why can't I bookmark a URL that leads directly to a PDF any more?
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: ricosoma
content:
<p>‘Why can't I bookmark a URL that leads directly to a PDF any more? The favorites star no longer displays in the address bar. I click on the link, the PDF opens but no ability to bookmark it! </p>

answers:
1453827;1453829;1453831;1453833;1453834;1453836;1453844;1453850;1453854;1453862;1453867;1453871;1453873;


created: 2021-10-25T12:49:58-07:00
updated: 2021-10-25T13:59:15-07:00
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1453821;1453822;1453835;
creator: fred04276
title:
I have used Firefox off and on for several years, but I would like to find a way to delete all my data on all my devices that I have signed into. Then install Firefox and make it like I have never used itl

content:
<p>I want to start fresh with a new install of Firefox , like it is the first time I have ever installed it. I do not want to refresh, because I will be getting my previous data. </p>


created: 2021-10-25T12:46:31-07:00
updated: 2021-10-25T15:29:58-07:00
title: The addresses of people who have never used my computer are showing up in my autofill.
tags: desktop;beta;privacy-and-security;fix-problems;windows-10;hardquestion;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453830;1453869;
creator: tjnpo
content:
<p>In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly went to my school, and the other is a stranger. I can think of no way that they could have had access to my account at any time. Are there any other possible explanations for this? </p>


created: 2021-10-25T12:41:19-07:00
updated: 2021-10-25T15:22:34-07:00
title: unable to view my Live Instagram shows from my desktop computer
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453823;1453868;
creator: sundayandsundayantiques
content:
<p>Hello, I have been doing weekly Instagram Live shows for months. I use my cell phone, and my husband typically sits at the desk and acts as my scribe during the show from our desktop computer. Last night we were no longer able to do so. We think it might have to do with add ons or extensions. Can you help, please? </p>


created: 2021-10-25T12:40:20-07:00
updated: 2021-10-25T14:02:32-07:00
title: Spectrum logon issue
tags: desktop;websites;mac-os-x-1010;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1453824;1453837;
creator: judydarby
content:
<p>We are entirely unable to logon to our <a href="http://Spectrum.net" rel="nofollow">Spectrum.net</a> email accounts using Firefox and Safari on this computer: iMac OS 10.10.5.   We CAN logon from a different iMac. The problem is not with Spectrum.  I believe there is a setting that is not letting us in.  I unchecked the box for "Show alerts . . ." about breached websites </p><p>What is the problem? Thank you </p>


created: 2021-10-25T11:34:12-07:00
updated: 2021-10-25T12:09:41-07:00
title: Browser Cache breaks the website in Mozilla Firefox, but works fine on Google Chrome
tags: desktop;websites;beta;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1453803;1453809;1453810;1453812;
creator: cvetkovski.mario
content:
<p>Hello, </p><p>I am a Web Developer, fixing a website for my client. After the page is cached in Mozilla Firefox the layout breaks, when I clean the cache everything is back to normal. This issue is only present in Mozilla Firefox, I don't have that issue with Google Chrome. </p><p>Website URL: <a href="https://www.impeccablex.com/" rel="nofollow">https://www.impeccablex.com/</a> Please see the screenshots attached, you can see the layout before and after. </p><p>I have tried almost everything that I could think of, don't know what to try next.  Any suggestions? </p><p>Thank you in advance! Best Regards, Mario C. </p>


created: 2021-10-25T11:04:04-07:00
updated: 2021-10-25T11:40:25-07:00
title: Bookmarks deleted after password recovery and no key
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1453792;1453796;1453798;1453799;
creator: vdxp
content:
<p>Bookmarks deleted after password recovery for Firefox login. </p><p>there was no warning or i might have missed it that if i reset my password, i will lose all my bookmarks. </p><p>IS there a way to recover these bookmarks now ? </p><p>Thank you Z </p>


created: 2021-10-25T09:39:31-07:00
updated: 2021-10-25T10:19:12-07:00
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1453772;
creator: whu9758106
title:
Tried 5 times to download Firefox Each time get the message in a box " 7zip  can not create temp folder archive" This is not helpful.

content:
<p>Tried 5 times to download Firefox Each time get the message in a box " 7zip  can not create temp folder archive"  when I attempt to execute the .exe file This is not helpful. What is this "temp folder archive" and where is it???  </p><p>William Hughes. </p>


created: 2021-10-25T09:32:14-07:00
updated: 2021-10-25T11:21:47-07:00
title: Blinking pictures on a certain webpage (link below)
tags: linux;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453755;1453779;1453793;
creator: gjoe
content:
<p>Recent updates on firefox (firefox - 93.0+build1-0ubuntu0.21.04.1) seems to have issues with pictures in this webpage  <a href="https://docs.kde.org/stable5/en/khelpcenter/fundamentals/ui.html#visualdict-drop-down-box" rel="nofollow">webpage</a> : </p><p>System Host: Kubuntu 20.04 Kernel: 5.11.0-38-generic </p><p>I tried a virtual machine (gnome boxes) with pop os. Firefox works fine with no updates, but after updating to (Firefox - 93.0+build1-0ubuntu0.21.04.1) it shows the same issue on this page <a href="https://docs.kde.org/stable5/en/khelpcenter/fundamentals/ui.html#visualdict-drop-down-box" rel="nofollow">https://docs.kde.org/stable5/en/khelpcenter/fundamentals/ui.html#visualdict-drop-down-box</a>  </p><p>Guest: POP OS 21.04 Kernel: 5.11.0-7620-generic </p><p>I also tried on Boxes-Manjaro (Firefox 91.0-1) and works fine, then I updated it to 93.0-1 and have issues as well on the page <a href="https://docs.kde.org/stable5/en/khelpcenter/fundamentals/ui.html#visualdict-drop-down-box" rel="nofollow">https://docs.kde.org/stable5/en/khelpcenter/fundamentals/ui.html#visualdict-drop-down-box</a>. </p><p>Guest: Manjaro KDE 21.1.0 Kernel: 5.13.11-1-MANJARO </p><p>On all of this OS, pressing left click on the image solves the problem temporarily, scrolling down or up makes the blinking appear again </p><p>My final thoughts are the KDE docs page uses a lot of fancy links which probably is not standard for a general web page which leads on unexpected issues on newer version of Firefox, a workaround would be installing deb packages of Firefox 91 because is stable and trusty and installing new one if needed, a caveat would be updating manually. In any case I would like to know what else would causing </p>


created: 2021-10-25T09:20:44-07:00
updated: 2021-10-25T10:23:46-07:00
title: AT&T Yahoo Mail Only Works In Basic Mode
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453778;
creator: wsdupont2
content:
<p>About a month ago, AT&amp;T Yahoo Mail stopped working. It states "The latest version of AT&amp;T Yahoo Mail is not supported on your browser. Please use a supported browser below or use basic Mail." It work in "basic Mail". When I looked up the issue with AT&amp;T Yahoo Mail, they state that they only support the last 2 versions of Firefox. I am using Firefox 93.0. I tried opening in "Troubleshooting Mode" and disabling all of my Add-Ins; but, the problem persists. Has anyone had the same issue? Any suggestions to fix this? </p>


created: 2021-10-25T09:08:29-07:00
updated: 2021-10-25T10:20:49-07:00
title: How i can get back the manual change of the text encoding?
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1453762;1453775;
creator: hauru
content:
<p>According to the current state of the version 93, Linux and the info from this article - <a href="https://support.mozilla.org/en-US/kb/text-encoding-no-longer-available-firefox-menu#firefox:linux:fx93" rel="nofollow">https://support.mozilla.org/en-US/kb/text-encoding-no-longer-available-firefox-menu#firefox:linux:fx93</a> the old function for a manual change of the text encoding was removed. </p><p>How can i get it back?  </p><p>This function is critical for me. It it is completely removed from Firefox, them i will downgrade it or look for another browser that still support it. </p>


created: 2021-10-25T08:58:54-07:00
updated: 2021-10-25T10:19:36-07:00
title: Yahoo Photos and charts do not load
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453773;
creator: scsingleton50
content:
<p>Yahoo photos and graphics do not load.  First one in article does most of the time the subsequent photos just have a gray wave for 10-20 seconds then it stops blank.  Tried all the tips.  I do have ghoster running but I did run in troubleshooter mode and still fails. Cleared all cache etc..still fails. </p>


created: 2021-10-25T08:58:42-07:00
updated: 2021-10-25T08:58:42-07:00
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: pt-BR
creator: hipombambuculo
title:
quero saber o que fazer com esta mensagem:Falha na conexão segura  Ocorreu um erro durante uma conexão com dvprogram.state.gov. PR_CONNECT_RESET_ERROR      A página que você está tentando ver não pode ser exibida porque a autenticidade dos dados recebidos

content:
<p>Falha na conexão segura </p><p>Ocorreu um erro durante uma conexão com <a href="http://dvprogram.state.gov" rel="nofollow">dvprogram.state.gov</a>. PR_CONNECT_RESET_ERROR </p><pre>   A página que você está tentando ver não pode ser exibida porque a autenticidade dos dados recebidos não pôde ser comprovada.    Entre em contato com os responsáveis pelo site para informar este problema. </pre> <p>Saiba mais… </p><p>o  que ha de fazer com esta mensagem??? </p>


created: 2021-10-25T08:37:25-07:00
updated: 2021-10-25T10:03:37-07:00
title: vcruntime140_|.dll
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1453765;
creator: allen-tina
content:
<p>after removing  office 15 likest lost the file and ff would not work.   I was able to locate legitimate file, but have no idea where to place.  any one help with were to place the file and how,. thanks  very much for any help you may have:) </p><p>Allen </p>


created: 2021-10-25T08:18:38-07:00
updated: 2021-10-25T08:18:38-07:00
title: speech to text?
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: joel42
content:
<p>I am on an iMac running Big Sur version 11.6. I need to be able to dictate (speech to text) into fields within the browser. This works in Chrome, and Safari, but I cannot get it to work in Firefox... any help is appreciated! </p>


created: 2021-10-25T07:58:54-07:00
updated: 2021-10-25T10:23:34-07:00
title: all past tabs open when open window
tags: mac-os;desktop;tabs;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1453768;1453777;
creator: jrhmdtraum
content:
<p>Firefox 93.0 OSS 11.5.2 </p><p>When i open a window the past 80 tabs openl  to use, I need to R clic the tab on the left and "erase all tabs to right" </p><p>screen shot show </p>


created: 2021-10-25T07:48:18-07:00
updated: 2021-10-25T13:22:22-07:00
title: Firefox browser
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453732;1453739;1453820;
creator: peggyamcarthur
content:
<p>I can't figure out how to make firefox my browser. is there a simple way that might be on youtube? I appreciate any and all help. Thank you Peggy </p>


created: 2021-10-25T07:41:56-07:00
updated: 2021-10-25T08:03:25-07:00
title: my att mail isn't accessible after last update. Works fine on chrome.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453734;
creator: photomatt-fresno
content:
<p>my att mail isn't accessible after last update. Works fine on chrome. I've uninstalled and reinstalled firefox, went into into config...didn't help. </p>


created: 2021-10-25T07:31:49-07:00
updated: 2021-10-25T11:30:03-07:00
title: Received email from mozilla could it be a phishing email?
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1453795;
creator: rmcdealmeida
content:
<p>Hi there I receive an email which claims to be from Firefox Monitor. Address is  <strong>Firefox Monitor &lt;breach-alerts@mozilla.com&gt;</strong> </p><p>Picture is attached  </p><p>I'm not sure this is legitimate as I have tried to log on to Mozilla Support but it does not recognise my email address.  </p><p>Could you investigate and feedback? </p><p>If it is legitimate can kindly provide details of course of action to be taken. </p><p>thank you </p>


created: 2021-10-25T07:17:07-07:00
updated: 2021-10-25T10:19:39-07:00
title: Browser predefinito
tags: desktop;other;
product: firefox
topic: other
locale: it
answers: 1453729;1453731;1453774;
creator: a.castiglione
content:
<p>Salve, vorrei impostare Google per aprire i link delle mail: come posso fare? Ho inserito la domanda nella guida, ma non è uscito nulla. Grazie Andrea </p>


created: 2021-10-25T06:52:32-07:00
updated: 2021-10-25T11:58:37-07:00
title: Website doesnt work with Firefox ESR
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1453806;
creator: michael.reiter
content:
<p>Hello, </p><p>i have a problem with Firefox ESR and the management Webinterface of a telefon system (Auerswald COMpact5200R). The Website works with Edge, Chrome, IE and normal Firefox Releases - but not with the ESR Releases for example 91.2.0esr or 91.1.0esr. </p><p>When i open the website it asks for credentials. Then there is a button (think its a new frame), if i click this, it ask again for credentials (if you want to get admin rights). Normal users doesnt have these rights, so they cancel the dialog and get their configuration functions. </p><p>If i do this with Firefox ESR - the second popop for credentials show up - and if i cancel it, the frame/website doesnt load further.  </p><p>I tried different settings for SameSite cookies or network.auth.allow-subresource-auth but (same settings than in normal Firefox releases) it doenst work. Sorry, but i cannot provide a public link for testing to the website, because its an internal management Interface. </p><p>What can i check next to get it work again? </p><p>Regards, Michael </p>


created: 2021-10-25T06:13:48-07:00
updated: 2021-10-25T06:13:48-07:00
title: CPU spike while typing in other app
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: 0sPAcU
content:
<p>Recently notice CPU spikes while: </p><pre>- i type text in other apps - and it feels like firefox captures my input - not using firefox directly, it just run by itself without any load - and this spikes happens only when firefox is runs, when closed all fine - same thing with waterfox which uses the same codebase confirming </pre> <p>that the issue is related. </p>


created: 2021-10-25T05:37:09-07:00
updated: 2021-10-25T11:16:24-07:00
title: web page not displayed correctly
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453736;1453791;
creator: harleyforever52
content:
<p>have used Firefox exclusively for over 10 years - after last update numerous web pages do not display all data. banking does not show accounts - grocery store flyer is cut off at bottom. Definitely a Firefox problem as Edge displays these pages correctly - please fix this I dislike MS edge </p>


created: 2021-10-25T05:09:00-07:00
updated: 2021-10-25T11:13:13-07:00
title: how to delete cookies of a specific website on exit
tags: desktop;cookies;windows-10;
product: firefox
topic: cookies
locale: en-US
answers: 1453737;1453789;1453790;
creator: choubey.prakhar55
content:
<p>Hi, Is there anyway I can set my Firefox to delete cookies from a specific website upon exit? There's an option for us to delete everything upon exit but that is for all websites and I just want to rid of cookies from some websites only. Could anyone please help me this? I would really appreciate it. I am using Windows 10 Version 21H1 (OS Build 19043.928) and Firefox Nightly (95.0a1 (2021-10-24) (64-bit)) up to date version.  Looking forward from some help Thank you so much </p>


created: 2021-10-25T05:04:06-07:00
updated: 2021-10-25T05:24:14-07:00
title: Opening url in google
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453695;
creator: BitcoinSupport
content:
<p>Recent updates have resulted in entering the url in the top bar to the page and not displaying it in the Googel browser as before. How do I restore my previous settings? </p>


created: 2021-10-25T04:45:44-07:00
updated: 2021-10-25T04:45:44-07:00
title: Felhasználónév és jelszó kitöltés lassú
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: hu
creator: horvath.gellert
content:
<p>A böngészőmben sok felhasználónév és jelszó el van tárolva a munkahelyi weboldalakhoz. Jelenleg 361 helyen van elmentve ugyanaz a felhasználónév és jelszó. Amikor egy ilyen weboldalt megnyitok, akkor pár másodpercig megáll a weboldal betöltése, mert vár arra, hogy kitöltse a felhasználónév és jelszó mezőt. Teszt jelleggel kipróbáltam egy chrome-t, abban nincs megállás a betöltéskor és azonnal kitölti a mezőket. Igaz a chrome-t nem használom, csak egyetlen felhasználónév jelszó páros van elmentve benne. Erre keresek megoldást, mert eléggé idegesítő, hogy dolgoznék, megnyitok egy oldal, majd pár másodpercig néznem kell az üres mezőket, aztán betölt az oldal és kitölti a mezőket. Az is eléggé idegesítő, hogy amikor egy másik felhasználónevet kell megadnom, akkor a mezőbe kattintva megint elkezdődik a várakozás és pár mp múlva tudom csak szerkeszteni. </p>


created: 2021-10-25T04:43:00-07:00
updated: 2021-10-25T04:50:42-07:00
title: Sync problem
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1453690;
creator: kahani2000
content:
<p>Due to some reasons i have uninstalled and reinstalled my firefox web brower.  Since new installation i could not retrive my earlier saved login and passwords. </p>


created: 2021-10-25T04:33:57-07:00
updated: 2021-10-25T04:52:18-07:00
title: {"detail":"You do not have permission to perform this action."}
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1453691;
creator: maharvifaisal
content:
<p>Hi There can you please look into the subject matter and let me know what might be the issue? </p><p>I just started with Mozilla yesterday. But today when i try to login to developers dashboard, I get this message: {"detail":"You do not have permission to perform this action."} </p><p>I need support on this and will appreciate your positive response. </p><p>Thanks </p>


created: 2021-10-25T03:36:13-07:00
updated: 2021-10-25T03:36:13-07:00
title: screenshot not work properly... dummy page??
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: moon.mouse3
content:
<p>hi... screenshot not work properly </p><p>non-sense screen popup and download "dummy page.png" with mini robot icon.. </p><p>how do i fix that? </p><p>tried everything in preference page.. nothing </p><p>thx </p>


created: 2021-10-25T03:05:11-07:00
updated: 2021-10-25T04:53:23-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1453692;
creator: sharleenb
title:
Am unable to log into online banking which i have been using for a long time, Message says Your browser is outdated. I Urgently need to make a payment by 2pm. Am not very computer literate. Kindly assist, thank you  e

content:
<p>Am unable to log into my online banking which i have used successfully for several years. msg says YOUR BROWSER IS OUTDATED. I urgently need to make a payment. At 70, I am not very computer literate and do not understand all the terms and acronyms. Kindly assist, thanks </p>


created: 2021-10-25T02:55:25-07:00
updated: 2021-10-25T02:55:25-07:00
title: añadir casita de inicio en la barra superior
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: es
creator: saritak
content:
<p>Hola, ayer no se porque se me fue la casita que picas para ir al inicio de google, me costó encontrarla y era algo que cuando me pasaba solucionaba enseguida, ahora no se porque ayer me costó tanto dar con ella, solo se que la encontré arriba y la arrastré (cuando se dejó) se que hay otra vía y no logro recordarla. Si alguien lo sabe agradeceré me pasen el dato para le futuro. </p><p>Gracias y saludos a todos </p>


created: 2021-10-25T02:53:10-07:00
updated: 2021-10-25T05:26:42-07:00
title: Gmail Login page not working
tags: linux;desktop;fix-problems;gmail;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453693;1453701;
creator: masoud.moti
content:
<p>Dear Sir/Madam, Hi, I am trying to login to my Gmail account, but the "Next" button on login page not working, I cleared all the cookies &amp; datas, but the issue remained, then I deleted my profile and created a new one, but nothing happened again, and at last I reinstalled firefox, but the problem not solved again, pls help me with the issue.  </p> <ul><li>I am using Firefox version 93.0(64 bit) on Ubuntu mate 20.04. </li></ul> <p>Regards, Masoud Moti </p>


created: 2021-10-25T01:19:56-07:00
updated: 2021-10-25T11:32:07-07:00
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1453797;
creator: stevemagnotta
title:
Are all the tabs open when my laptop is powered up the next day and my previous session is restored?

content:
<p>I have Firefox set to restore all my tabs that were showing on my previous session. My question is are those tabs actually "open" and adding to the workload of the laptop every day when I power up again? When I do click on one it takes a while to actually open, but during that session if I go back to that tab it instantly is open. I have several hundred tabs saved this way at any time, but am assuming they are not open until the 1st time I open one each session. Thanks! </p>


created: 2021-10-25T00:03:20-07:00
updated: 2021-10-25T00:03:20-07:00
title: Themes bugged ?
tags: desktop;customize;windows-81;theme;darktheme;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: mmbnxt
content:
<p>I wanted to install a dark theme, which I did, but then i noticed something strange(screenshot), what even is this? Is this a bug? Is it intended? My dark theme accompanied by the default minimize, maximize and close buttons, I've checked other themes and even those recommended to me by default in the themes tab and it's the same problem. </p><p>Is this fixable? </p>


created: 2021-10-24T23:32:52-07:00
updated: 2021-10-25T09:59:52-07:00
title: Ask to save logins and passwords for websites
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1453651;1453660;1453675;1453763;
creator: MM555
content:
<p>The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill logins and passwords' won't work either. </p><p>Every time I open the browser to login to a website that has the login details saved, nothing happens. I have to go into settings every time and re-check the main checkbox (i.e. 'Ask to save...') in order to also activate 'Autofill...'.  </p><p>This is really frustrating and annoying. Why won't the box stay checked? Hope you can come up with an answer. Many thanks. </p>


created: 2021-10-24T22:15:53-07:00
updated: 2021-10-24T22:15:53-07:00
title: Audio & Video Playback
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: EliteWolfHunter
content:
<p>Whenever I have a tab playing any form of audio, and another different tab begins playing audio, both tabs will stutter/pause for about a second, and block each other momentarily. This is especially noticeable whenever I use something like Discord, where the constant pings will frequently interrupt my YouTube video. Even when I mute the Discord tab, it still causes my YouTube video to stutter and pause. </p><p>I have tried deleting Firefox completely, and removing all old add-on/extensions, preferences, %appdata% files, etc., and nothing works. I don't get this issue at all when using Chrome or Edge, so I'm having a hard time understanding why this is happening. Many years ago, back when I first used Firefox, I never encountered this issue. </p><p>Now that I re-downloaded Firefox this last year, I've had this annoying issue without any way to remove it. I'm quickly approaching my wit's end trying to solve this issue. I have asked a few friends who use Firefox, and none of them have this issue. All the guides from this site so far have proves unhelpful in trying to resolve my issue. If you could help out, please let me know! </p>


created: 2021-10-24T21:09:01-07:00
updated: 2021-10-24T23:48:33-07:00
title: Non disappearing shortcut icon "WordPress"
tags: desktop;tabs;needsinfo;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1453643;1453654;
creator: highway101.dj
content:
<p><strong>bold text</strong>Can't dismiss a WordPress short-cut icon from the list in search engine firefox, even after unpinning. I now have 3. I did it to the Amazon icon and it dissapeared immediately </p>


created: 2021-10-24T20:58:22-07:00
updated: 2021-10-24T21:24:27-07:00
title: Inconveniente con sitios de Google
tags: desktop;privacy-and-security_1;windows-81;firefox-930;
product: firefox
topic: privacy-and-security
locale: es
answers: 1453632;
creator: travis_bickle.37
content:
<p>Hola, A pesar de que puse en práctica la solución de "about:config - security.enterprise_roots.enabled - true", pude ingresar a "<a href="http://google.com.ar" rel="nofollow">google.com.ar</a>" (no <a href="http://google.com" rel="nofollow">google.com</a> como tenía configurado) y "youtube", pero no así a "gmail", el cual me sigue arrojando el mensaje de error que les adjunto (es el mismo que también me aparecía al querer acceder a los demás sitios mencionados). Dicho error apareció esta semana, no sé si fue producto de la última actualización, ya que lo tengo configurado para que las instale automáticamente. Aguardo sus comentarios, saludos. </p>


created: 2021-10-24T19:30:42-07:00
updated: 2021-10-25T15:17:29-07:00
title: ZOOM DEFAULT
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1453644;1453857;1453866;
creator: t80rc
content:
<p>Hello, I'm newbie  to Firefox. I had a quick look at the support page and did read how to make the zoom  level default but when doing so it only lasts till i restart my PC and then it goes back to 100% . How can i make my default stay at 150% all the time ?   Any help on this matter is highly appreciated. </p>


created: 2021-10-24T18:54:07-07:00
updated: 2021-10-24T21:12:30-07:00
title: Little blue droplet at the end of username, what does it mean/do?
tags: desktop;tips;windows-10;firefox-930;
product: firefox
topic: tips
locale: en-US
answers: 1453607;1453616;1453624;1453627;
creator: p.ryan20
content:
<p>Hi there, </p><p>A while ago a new thing started happening with Firefox. Whenever I go to a login page, and the username and password fields are auto populated because Firefox has remembered them, the cursor is positioned at the end of the username. Directly beneath the cursor is what looks like a droplet, blue in colour. Clicking on it does nothing. Clicking anywhere else on the page makes the droplet disappear, as does bringing up another app and then coming back to Firefox. I am using version 93.0 64 bit on Windows 10. I can't do a screen shot of it as bringing up snip and sketch causes it to disappear. </p><p>Thanks for your help, </p><p>Paul </p>


created: 2021-10-24T18:18:42-07:00
updated: 2021-10-24T18:18:42-07:00
title: VA-API support in Firefox Snap
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: fusion82
content:
<p>In 21.04, I was able to successfully enable VA-API support for Firefox for hardware video acceleration using my amdgpu on Wayland. Mainly, following steps from <a href="https://ubuntuhandbook.org/index.php/2021/08/enable-hardware-video-acceleration-va-api-for-firefox-in-ubuntu-20-04-18-04-higher/" rel="nofollow">https://ubuntuhandbook.org/index.php/2021/08/enable-hardware-video-acceleration-va-api-for-firefox-in-ubuntu-20-04-18-04-higher/</a> </p><p>Since upgraded to 21.10 which uses snap version by default, I've noticed increased CPU usage when playing youtube videos. When I checked by running Firefox from command line, I can see that I can't seems to open vaapi driver correctly: </p><p>$ /snap/bin/firefox  Importing existing firefox profiles from /home/ymchen/.mozilla/firefox Found default profile: dhjf4r7r.default-1587103347891 Import done in 3.141 s amdgpu: os_same_file_description couldn't determine if two DRM fds reference the same file description. If they do, bad things may happen! libva info: VA-API version 1.7.0 libva info: Trying to open /snap/firefox/631/gnome-platform/usr/lib/x86_64-linux-gnu/dri/<a href="http://radeonsi_drv_video.so" rel="nofollow">radeonsi_drv_video.so</a> libva info: va_openDriver() returns -1 libva info: VA-API version 1.7.0 libva info: Trying to open /snap/firefox/631/gnome-platform/usr/lib/x86_64-linux-gnu/dri/<a href="http://radeonsi_drv_video.so" rel="nofollow">radeonsi_drv_video.so</a> libva info: va_openDriver() returns -1 </p><p>Installing firefox from apt, I can see that vaapi still works: </p><p>$ /usr/bin/firefox libva info: VA-API version 1.12.0 libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/<a href="http://radeonsi_drv_video.so" rel="nofollow">radeonsi_drv_video.so</a> libva info: Found init function __vaDriverInit_1_12 libva info: va_openDriver() returns 0 libva info: VA-API version 1.12.0 libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/<a href="http://radeonsi_drv_video.so" rel="nofollow">radeonsi_drv_video.so</a> libva info: Found init function __vaDriverInit_1_12 libva info: va_openDriver() returns 0 libva info: VA-API version 1.12.0 </p><p>Curiously, VA-API version available in snap version is older 1.7.0 compared to the apt installed version 1.12.0. Perhaps the "packaged" version of the dependencies in snap version is outdated? </p><p>I've also noticed that the file /snap/firefox/631/gnome-platform/usr/lib/x86_64-linux-gnu/dri/<a href="http://radeonsi_drv_video.so" rel="nofollow">radeonsi_drv_video.so</a> does not exist.  </p><p>Any idea how to get Firefox snap to work with VA-API? Thanks </p>


created: 2021-10-26T16:47:20-07:00
updated: 2021-10-26T16:47:20-07:00
title: Yahoo email will not allow sign in on Firefox
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: rdelapp
content:
<p>When trying to sign in to a Yahoo (<a href="http://pacbell.net" rel="nofollow">pacbell.net</a>) mail account on ATT.Yahoo homepage via Firefox, it creates an endless loop asking to create a new password, but will not allow sign in to check email. ATT Customer service suggested signing in on <a href="http://ATT.COM" rel="nofollow">ATT.COM</a> via Chrome or Edge, which works just fine. Sign in does not work on Firefox ~ not sure what the problem is, or who is at fault... Anyone else have this problem? </p>


created: 2021-10-26T14:14:03-07:00
updated: 2021-10-26T14:14:03-07:00
title: captcha fantasma o che si blocca
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: it
creator: Emilietta63
content:
<p>In alcuni siti appaiono dei captcha che non si riescono a far funzionare (ci clicco sopra ma mi danno un messaggio di errore stile "controllare la connessione" o "riprovare più tardi connessione mancante" se uso Chrome lo stesso sito presenta lo stesso captcha che ora funziona benissimo. lavoro su un Imac. In altri casi mi appare un messaggio che dice che c'è un errore nel captcha, e magari mi blocca un download, ma non è apparso nessun captcha. Anche in questo caso l'uso di un altro browser non da lo stesso problema. Qualcuno può aiutarmi? Grazie </p>


created: 2021-10-26T13:27:33-07:00
updated: 2021-10-26T13:27:33-07:00
title: website logins
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Gieto
content:
<p>firefox logs me into a particular site even though save passwords is turned off and none are listed as saved. this happens even after closing firefox and opening a new window. i logged in last week to this site, and opened it today and its still logged in. </p>


created: 2021-10-26T13:26:36-07:00
updated: 2021-10-26T13:26:36-07:00
title: how to make firefox start with the window minimized in Windows 10
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: bcgirton
content:
<p>I would like to create a FireFox shortcut in the Windows 10 Startup folder so FireFox loads automatically at boot time, in a minimized Window (or better yet, the system tray).  There does not appear to be any way to make this happen. I have searched pretty extensively.  If there is a way, I'd like to hear about it.  If there isn't, I would like to suggest it as a feature for future development. </p>


created: 2021-10-26T12:50:47-07:00
updated: 2021-10-26T12:50:47-07:00
title: Firefox 93.0 always attempts to restore previous session, even though I have that option disabled.
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: nitehawke13
content:
<p>I want to completely disable the 'restore previous session' option. </p><p>I want to start a new session with my preset home pages 100% of the time. </p><p>Having Firefox display a page 'unable to restore previous session' with the options of 'display previous' pages and 'start new session' is inconvenient at best.  I do not want to see that page, I just want Firefox to automatically start a new session every time I open it. </p><p>In the Tools menu settings tab, the 'Restore previous session' checkbox is <em><strong>not </strong></em>checked. </p>


created: 2021-10-26T12:48:25-07:00
updated: 2021-10-26T14:44:43-07:00
title: No toolbar - the upper menu bar the should say "firefox"
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1454108;1454116;
creator: davidsamish
content:
<p>All my other applications and browser apps show a "toolbar", the uppermost edge of my screen, with "Firefox" and bookmarks, etc. It is just gone. I can't figure out why it is not showing up or available. I am not in full screen mode, although that hides the bar on top also. Mac OS 10.11.6, preferences says latest available update, although I cant tell because I can't set the "About" Firefox button. </p>


created: 2021-10-26T12:40:39-07:00
updated: 2021-10-26T16:04:11-07:00
title: Firefox constantly crashing on Mac
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454104;1454131;
creator: krstone1
content:
<p>Cannot run FF on Mac beyond v89 without freeze and unresponsive requiring force quit. I have been keeping at v89 and now upgraded to Monterey so I tried current version (93) and still crashes. I deleted every file and folder on the drive with Firefox or Mozilla in the name but still crashes. Back to v89 and works fine.  </p><p>Any suggestions? </p><p>Thanks Ken </p>


created: 2021-10-26T12:06:36-07:00
updated: 2021-10-26T12:06:36-07:00
title: missing url's in search drop down box
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: mustang_john
content:
<p>When I click in the URL search bar, a list of the most common sites appears,  with one glaring omission, eBay! </p><p>All my other frequent website appear, like <a href="http://bbc.co.uk" rel="nofollow">bbc.co.uk</a> and <a href="http://youtube.com" rel="nofollow">youtube.com</a> and <a href="http://scan.co.uk" rel="nofollow">scan.co.uk</a> etc etc, but <a href="http://ebay.co.uk" rel="nofollow">ebay.co.uk</a> is always missing despite my visiting the site at least 3 times a day. </p><p>Any ideas as to why please? </p><p>Cheers, John. </p>


created: 2021-10-26T11:53:06-07:00
updated: 2021-10-26T13:55:17-07:00
title: Restoring bookmarks
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1454102;
creator: sthings46
content:
<p>So here's how I fucked up. I did a clean install of Windows and forgot to backup the Firefox profile folder since frankly I didn't know it existed. The next fuck up was I forgot my Firefox password before I knew about the recovery key. I reset the password and then found out resetting it deletes the bookmarks for security reasons. </p><p>Now I'm wondering, is there any way the staff could find my old bookmarks? I know I did not only one but two fuck ups in a row but I'm still holding onto hope. </p><p>Thank you for response. </p>


created: 2021-10-26T11:03:08-07:00
updated: 2021-10-26T11:03:08-07:00
title: Descargar versión para max iOS El Capitán 10.11.6
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: es
creator: r.garcia-plata
content:
<p>Este mac de mi hijo es una versión de iOS El Capitán 10.11.6 Quisiera descargarme la versión de Firefox adecuada ¿Podéis indicarme cómo? Muchas gracias. </p>


created: 2021-10-26T10:58:15-07:00
updated: 2021-10-26T12:02:06-07:00
title: Local Storage disabled
tags: desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454054;
creator: phawkins14
content:
<p>When working in <a href="http://Ancestry.com" rel="nofollow">Ancestry.com</a> I am having a problem when I try to upload pictures. I get a banner across the top saying my Local Storage is disabled. I have deleted history and about everything it has said to try but to no avail. This just started about 2-3 weeks ago. Before that it has always worked correctly. Not sure it this was due to Microsoft 11 loaded, newer version of Firefox or something. It is causing me to have to go to Google Chrome which has other issues with screen prints which work  much better in Firefox. How can his be fixed. </p>


created: 2021-10-26T10:54:08-07:00
updated: 2021-10-26T10:54:08-07:00
title: Unable to download anything using Firefox desktop browser unless in Troubleshooting Mode
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: mcgillcorey92
content:
<p>Unless using Troubleshooting Mode whenever I try and download anything using Firefox either nothing happens or a new tab opens and closes without a download ever starting.  </p><p>Even if all add ons are turned off the only way to download anything is through Troubleshooting mode.  </p><p>Have also completed all the steps on this article - <a href="https://support.mozilla.org/en-US/kb/cant-download-or-save-files" rel="nofollow">https://support.mozilla.org/en-US/kb/cant-download-or-save-files</a> </p><p>Currently using version 93.0 </p>


created: 2021-10-26T10:50:15-07:00
updated: 2021-10-26T10:50:15-07:00
title: app.later.com and A network error occured. Please try again.
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: colorkarma
content:
<p>I use Later for social media, but when I login I get  A network error occurred. Please try again. This error does not show up on Google Chrome OR Safari. It is unique to Firefox.  </p><p>I have tried setting the Proxy to None network.dns.disableIPv6 is TRUE network.dns.disablePrefetch is TRUE network.dns.disablePrefetchFromHTTPS is TRUE </p><p><br> <a href="https://support.mozilla.org/en-US/kb/server-not-found-connection-problem" rel="nofollow">https://support.mozilla.org/en-US/kb/server-not-found-connection-problem</a> </p>


created: 2021-10-26T10:25:36-07:00
updated: 2021-10-26T10:25:36-07:00
title: two finger scrolling not working
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: linda.kuhrt
content:
<p>Two finger scrolling in Firefox has stopped working.  It works on all other apps. The page-up and page-down arrows do scroll.  This happened suddenly, and I can't find a place to address it. </p>


created: 2021-10-26T10:13:21-07:00
updated: 2021-10-26T10:13:21-07:00
title: Firefox sometimes won't load Google sites. Fedora
tags: linux;desktop;tabs;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: YoussefI
content:
<p>Hey guys, </p><p>I'm running my laptop on the latest version of Fedora, and using the latest version of Firefox although this issues has been happening with previous versions of Firefox too. </p><p>I'm not sure why but I'll be working and using Google sites fine sometimes (mostly gmail, google,google slides), but other times i will put the address in and nothing will happen, no timeout or anything as if I didn't do anything. I was even working with Google slides one time and I got signed out in the middle of my work and had to use a different browser to access slides again. </p><p>Anyone have any idea what my issues is? </p><p>Thanks. </p>


created: 2021-10-26T09:43:00-07:00
updated: 2021-10-26T09:43:00-07:00
title: Youtube
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: fi
creator: tuomas.jaakonaho
content:
<p>Miksi en voi katsoa youtube videoita ilman, että tulee chromen mainos, enkä voi klikata sitä pois? </p>


created: 2021-10-26T09:40:23-07:00
updated: 2021-10-26T09:40:23-07:00
tags: desktop;fix-problems;windows-81;firefox-930;
product: firefox
topic: fix-problems
locale: it
creator: rosannabonafede
title:
La mia pagina Facebook si apre a  meno della metà, il resto è bianco. E' molto difficile scorrere i post così...Cosa devo fare?

content:
<p>La mia pagina Facebook si apre a  meno della metà, il resto è bianco. E' molto difficile scorrere i post così...Cosa devo fare? </p>


created: 2021-10-26T09:15:35-07:00
updated: 2021-10-26T11:36:18-07:00
title: Where is the "search for text when i start typing" preference?
tags: linux;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1454023;1454039;
creator: alex228
content:
<p>I have exactly the problem described in <a href="https://support.mozilla.org/en-US/questions/1042093:" rel="nofollow">https://support.mozilla.org/en-US/questions/1042093:</a> whenever I press any keys on a page, it brings up the search bar, which breaks all kind of shortcuts / keypress handler set by the page. </p><p>However, I can't seem to find the option which is meant to turn this behaviour off. </p>


created: 2021-10-26T08:44:23-07:00
updated: 2021-10-26T12:38:34-07:00
title: Twitter video/gifs showing as black screen (audio works fine)
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454063;1454065;
creator: ghelfrich
content:
<p>Only on Firefox (not Chrome, for example) animated gifs and videos on Twitter will not display -- they instead show a black screen. When paused or not yet played, there is a visible image, but as soon as I press play, it goes to black. The audio on a video will play just fine, but the screen/image is still black. </p><p>I have checked my graphics drivers for updates and they are all up-to-date. Also the gifs/videos play just fine if I use Chrome. </p><p>Firefox is up to date. I'm on v 93.0 (64-bit). </p>


created: 2021-10-26T08:23:14-07:00
updated: 2021-10-26T09:29:53-07:00
title: I need Firefox to save a password on my home page
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454017;1454021;
creator: glemay777
content:
<p>I need Firefox to save a password on my home page. I can't figure out how to get it to where it asks, "Do you want to save this password?" and I say, "Yes". I have tried clearing my history (Can't find cookies).  </p><p>Thanks for your help! </p>


created: 2021-10-26T08:11:53-07:00
updated: 2021-10-26T09:22:11-07:00
title: Warning before closing multiple tabs
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1454006;1454018;
creator: nancy.zerr
content:
<p>I would like a warning before multiple tabs are closed but in settings I don't have this option : </p><p>"In the Tabs section of the General panel, check the box next to Confirm before closing multiple tabs to enable the warnings, and uncheck it to disable them". </p>


created: 2021-10-26T08:11:24-07:00
updated: 2021-10-26T09:27:03-07:00
title: 2 ? Re; Upcoming Forced Change From FF 78.15 0esr to 91
tags: desktop;bookmarks;windows-10;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
answers: 1454019;
creator: dougjp
content:
<p>Two questions re: the forced update from 78.15 to 91.  </p><p>1: Will all bookmarks, and all other settings be retained? Is there a form of recommended backup in case of problems (I currently use MozBackup, still)  </p><p>2: Will the "Bookmark Tab Here" add-on work with 91? I need a user friendly bookmarking system, which was the reason I stayed with ESR in the first place. </p>


created: 2021-10-26T07:47:58-07:00
updated: 2021-10-26T07:47:58-07:00
title: Aversão 93 do firefox não abre pje office
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: pt-BR
creator: edilsonix
content:
<p>Meu firefox recebeu algumas atualizações e agora está na versão 93. Agora não consigo mais acessar o PJe-Office, pois recebo a mensagem de que já existe uma instância do Pje Office em execução, e eu  não consigo identificar essa tal de instância. Aliás, devo acrescentar que está funcionando normalmente para todos os tribunais do Brasil, exceto o TRT de São Paulo. Por favor, o que devo fazer? Muito obrigado. </p>


created: 2021-10-26T07:37:02-07:00
updated: 2021-10-26T07:37:02-07:00
title: Used theme resets back to synced theme on every startup
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: catribou
content:
<p>Hey all, </p><p>everytime I start Firefox, it automatically displays Nord theme that I was using some time ago. </p><p>I want to change that theme to something else, so I switched to the default dark theme. Upon restarting the firefox, the theme gets reset back to Nord. In theme selection settings I can see that the dark theme is enabled, but firefox actually still displays the Nord theme. I'm assuming it's because I have Nord theme synced from my account from my previous pc installs. </p><p>To remove the Nord theme I tried to: </p> <ul><li> Switch to a different theme </li></ul> <ul><li> Remove the Nord theme from my themes list, leaving only the default Light, Dark, System and Alpenglow themes. </li></ul> <ul><li> in <strong>about:config</strong> I have set <strong>services.sync.prefs.sync.lightweightThemes</strong> to <strong>false</strong> </li></ul> <ul><li> In firefox settings, under sync, I have unchecked syncing of add-ons. </li></ul> <p>But firefox still uses the Nord theme upon every start up, regardless of what other theme I chose.  </p><p>How do I get rid of the Nord theme? </p>


created: 2021-10-26T07:30:29-07:00
updated: 2021-10-26T09:31:44-07:00
title: Type Box Glitch
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454022;
creator: Drift_Yt
content:
<p>Most of the time when I click on a non-textbox using Firefox I notice it will put the type line there although I cant type there. It is really annoying and it doesn't happen on any other browsers I have used </p>


created: 2021-10-26T07:24:51-07:00
updated: 2021-10-26T07:24:51-07:00
title: Firefox Sync storage and expiration limits
tags: linux;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: abhidesh128
content:
<p>There are several things we can sync on Firefox account. I tried to search the limits on storage and TTL for the stored data, but found very few information and threads. I didn't found any official documentation stating related info. These limits are not stated fully and clearly anywhere. So, I asked here again. </p><p>What are the storage limits &amp; TTLs for these syncable items : </p> <ul><li> Bookmarks </li><li> History </li><li> Add-ons </li><li> Settings </li><li> Open Tabs </li><li> Login Credentials </li><li> Credit Card info </li></ul> <p>Also, I found on some thread stating that Firefox sync stores data for 60 days, and Firefox can receive it. But,  Firefox cannot send data older than 30 days. Please clarify this behaviour as well. </p><p>Thanks in advanced..! </p>


created: 2021-10-26T06:41:40-07:00
updated: 2021-10-26T07:14:15-07:00
title: your updated browser
tags: windows-7;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1453995;
creator: dcassidy571
content:
<p>I do not know why you had to take something that works pretty well and screw it up with a hap-hazard update. I cannot open GMAIL in standard mode, it keeps wanting to go to HTML mode. I tried to figure out what in the world the solution is in the support center. is it , "Hold down the Shift key and left-click the Reload button Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) '? This doesn't work. It then says to, "Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Clear the cache":  Firefox/Options/Preferences -&gt; Advanced -&gt; Network -&gt; Cached Web Content: "Clear Now" "Remove the cookies" from websites that cause problems.  Firefox/Options/Preferences -&gt; Privacy -&gt; "Use custom settings for history" -&gt; Cookies: "Show Cookies"  doesn't work. I can't find the options/preferences button. As I alluded to at the beginning of my statement. It was working pretty good till this last update. Now I am really frustrated with firefox and looking at other options. </p>


created: 2021-10-26T06:11:21-07:00
updated: 2021-10-26T12:34:55-07:00
title: RealClearPolitics says "We've noticed you are blocking ads" when I'm not.
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1453996;1454056;1454064;
creator: miketwedt
content:
<p><a href="http://Realclearpolitics.com" rel="nofollow">Realclearpolitics.com</a> says I'm blocking ads. I've turned off all my add-ins and turned off Enhanced Tracking Protections for the site. The site is detecting something, but, I don't know what. </p><p>I'm using Firefox on a MAC. It is the latest version (93.0 64 bit). </p><p>Can you help? </p>


created: 2021-10-26T06:07:21-07:00
updated: 2021-10-26T06:09:32-07:00
title: NAO CONSIGO ABRIR O DEISS
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: pt-BR
answers: 1453991;
creator: assis2
content:
<p>Falha na conexão segura </p><p>Ocorreu um erro durante uma conexão com <a href="http://deiss.indaiatuba.sp.gov.br" rel="nofollow">deiss.indaiatuba.sp.gov.br</a>. O sistema remoto SSL não conseguiu negociar um conjunto aceitável de parâmetros de segurança. </p><p>Código do erro: SSL_ERROR_HANDSHAKE_FAILURE_ALERT </p><pre>   A página que você está tentando ver não pode ser exibida porque a autenticidade dos dados recebidos não pôde ser comprovada.    Entre em contato com os responsáveis pelo site para informar este problema. </pre> <p>Saiba mais… COMO SOLUCIONAR ESTE PROBLEMA? </p>


created: 2021-10-26T05:41:18-07:00
updated: 2021-10-26T06:08:34-07:00
title: Can't play videos from streaming sites with drm, like netflix
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453988;1453990;
creator: lichterbring
content:
<p>Starting a few weeks ago firefox refuses to play video from netflix and prime video. I've googled a bit, but nothing worked. Using firefox 93.0 on windows 10, here is what I tried so far (not necessarily in that order): </p> <ul><li>Refresh page </li><li>Restart PC </li><li>clear cache </li><li>disable extensions </li><li>run in troubleshoot mode </li><li>refresh firefox profile </li><li>try a new firefox profile </li><li>reinstall firefox </li><li>checked whether the drm box is checked/checked and unchecked it a few times </li><li>reinstalled widevine </li><li>checked whether privacy.resistFingerprinting is false, since someone apparently had a netflix error related to that setting </li></ul> <p>Probably forgot some. Also works fine on other browsers, just thought it was odd. </p><p>Here is what the errors in the debugger say: </p><p>on prime video: </p><p>downloadable font: download failed (font-family: "Amazon Ember" style:normal weight:400 stretch:100 src index:0): status=2152398850 source: <a href="https://m.media-amazon.com/images/G/01/AUIClients/AmazonUIFont-amazonember_rg-cc7ebaa05a2cd3b02c0929ac0475a44ab30b7efa._V2_.woff2" rel="nofollow">https://m.media-amazon.com/images/G/01/AUIClients/AmazonUIFont-amazonember_rg-cc7ebaa05a2cd3b02c0929ac0475a44ab30b7efa._V2_.woff2</a> The Components object is deprecated. It will soon be removed. amzn1.dv.gti.82b45cf3-7c88-8d4b-e754-2c59839b982d:2494:148 Content Security Policy: The report URI (about:blank) should be an HTTP or HTTPS URI. Content Security Policy: The page's settings observed the loading of a resource at blob:<a href="https://smile.amazon.de/15296b51-1883-49bd-b738-ab0bd00e2a82" rel="nofollow">https://smile.amazon.de/15296b51-1883-49bd-b738-ab0bd00e2a82</a> ("worker-src"). A CSP report is being sent. </p><p>on netflix: </p><p>Content Security Policy: The report URI (about:blank) should be an HTTP or HTTPS URI. browse:194:28 Content Security Policy: The page's settings observed the loading of a resource at <a href="https://www.netflix.com/service-worker.js" rel="nofollow">https://www.netflix.com/service-worker.js</a> ("worker-src"). A CSP report is being sent. browse:194:28 </p><p>​ </p>


created: 2021-10-26T05:41:08-07:00
updated: 2021-10-26T05:41:08-07:00
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: rantalek
title:
For some reason your browser will not allow remote pc to display "my computer" which is a list of 19 computers

content:
<p><strong>I have used firefox and remote pc for some time now, but as of this morning when I try to access my computers in remote pc only the spinning circle shows. If I use any other browser the computers display properly it is only in firefox that this is happening. I have cleared the cache and the problem persists.</strong> </p>


created: 2021-10-26T04:51:07-07:00
updated: 2021-10-26T04:51:07-07:00
title: Font looks ugly
tags: windows-7;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: merja.l.niemi
content:
<p>Font looks really ugly in this site: : <a href="https://yle.fi/uutiset/tuoreimmat" rel="nofollow">https://yle.fi/uutiset/tuoreimmat</a> In Opera instead font in the same site looks smooth and normal. I use ClearType and never before had such problem. Just shifted back to Firefox from Opera, because updated Opera has Privacy error notifications on too many sites and can't even get to some sites. Now Firefox looks so ugly. I suppose I'll go back to old Opera and never update anymore. Even old Firefox worked fine. </p>


created: 2021-10-26T04:43:08-07:00
updated: 2021-10-26T04:43:08-07:00
title: Fb not loading
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: saakar18
content:
<p>when i click fb it does not load at all no data pulling either but other sites do work and fb loads on other browser as well </p>


created: 2021-10-26T04:37:58-07:00
updated: 2021-10-26T04:37:58-07:00
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: BudParker
title:
MS Windows 10, Firefox v.18.5.0.0 - "Changes not Saved.  An unexpected error has prevented your changes from being saved."

content:
<p>Sorry, I suspect this is an often asked question, but after endless searching on this site, and trying many old solutions, I still can not create, save, and use a User Profile.  [See uploaded photo] </p><p>First, when I explore my C:\Users\Bud Parker\AppData\Roaming\Mozilla\Firefox\Profiles folder I find empty folders named for the many times I have attempted to recreate a usable Firefox profile.  There is no JSON File or anything else in any of the folders.  Hence, it appears I cannot save a created profile.  Of course, if it isn't saved in the appropriate location - I'm dead in the water. </p><p>I tried saving one on my Desktop and using it, all to no avail.  In past, I've run some aggressive maintenance programs cleaning up Windows, but I could always enter Firefox.  Of course, that does not mean it didn't finally occur... </p><p>By the way, I can use a Portable version of Firefox, just not an installed version.  I completely uninstalled Firefox and reinstalled it with the current version.  Still nothing. </p><p>So, now I ask the Mozilla Brain Trust for assistance.  Let me say in advance that I appreciate you reading and thinking about this, </p><p>Bud </p>


created: 2021-10-26T04:14:47-07:00
updated: 2021-10-26T04:38:32-07:00
title: I've lost my bookmarks after resetting my PC and trying to reconnect to my Firefox account
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1453969;
creator: dave.annal
content:
<p>I've just had to reset my PC and when I restarted I went to install FIrefox, followed all the links but all my bookmarks have disappeared - over ten years of adding links! I am devastated. What can I do? </p>


created: 2021-10-26T03:35:24-07:00
updated: 2021-10-26T04:51:25-07:00
title: crash
tags: desktop;fix-problems;windows-10;bug_1;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453971;1453972;
creator: fardinramezani97
content:
<p>hi. i was debugging my Django_React project in inspect element mode of firefox and that was my first time doing that so i was confused and clicking on some buttons to get to know what to do and outta no where that page crashed. i did rerun my whole project and tried again to connect to it but doesnt work. i checked, the firefox is up to date. i ran firefox in troubleshoot mode and reran the project but still doesnt work and crashes. i think it is not about my hardware or firewall options. </p><pre>the FIRST REPORT ID that i got is: "bp-cd41341c-37e7-4c5d-9494-f85340211026" </pre> <p>the LAST REPORT ID that i got after the whole project rerun and  in troubleshoot mode is: "bp-228837ce-f0d5-4767-981c-46f240211026" </p>


created: 2021-10-26T03:11:10-07:00
updated: 2021-10-26T03:11:10-07:00
title: Firefox DRM stops working overnight
tags: linux;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: christopher.mallmann
content:
<p>Hi, </p><p>It seems that somehow DRM has stopped working in Firefox: as of this morning, I get the message to enable DRM on spotify, netflix and other sites - enabling DRM only yields the message "Firefox is installing components needed to play audio on this site...". </p><p>Using Firefox v93 on Manjaro 21.1.6, all up to date </p><p>I've tried (in order): </p> <ul><li> made sure "play DRM controlled content" is enabled </li><li> restarted browser in safe mode </li><li> refreshed my profile  </li><li> uninstalled Firefox, removed profile folder, reinstalled Firefox </li><li> tested on a Windows VM with the newest version of Firefox -&gt; works </li><li> installed the Spotify player as app (snap package) -&gt; works </li><li> installed Vivaldi browser and DRM content works there too </li></ul> <p>I don't understand what could have changed - have had no issues when I updated firefox to the latest version a few days ago and changed nothing last night. Simply logged back in today and started seeing this problem. </p><p>Any ideas? </p>


created: 2021-10-26T03:06:10-07:00
updated: 2021-10-26T04:54:02-07:00
title: Can not install Firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1453973;
creator: mikeincousa
content:
<p>Firefox disappeared from my computer late Sunday night. </p><p>I have not been able to reinstall it. </p><p>After downloading the installer the process seem to proceed okay at first. But the progress bar stalls at about 95%. Then the installer sends a message that says something like installation failed. </p><p>Please help me.  </p><p>I have been using Firefox for a decade: I have never had this problem. </p><p>I am running Windows 10 on a HP Desktop. </p>


created: 2021-10-26T03:02:58-07:00
updated: 2021-10-26T04:55:22-07:00
title: Unable to get Firefox to open an email when clicking on view in browser
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453974;
creator: rosshugh
content:
<p>Hello,  </p><p>I'm unable to get Firefox to open an email when clicking on view in Browser, instead I receive the follwoing message, see attahed snip. </p><p>Does anyone have a fix / resolution? </p>


created: 2021-10-26T02:06:39-07:00
updated: 2021-10-26T04:57:40-07:00
title: Google search
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453977;
creator: hepamiro
content:
<p>When I want do do a search in Google I do not get anymore all the results. Instead I get a black screen with again the Google search bar in which I can see my search question with an option to delete the question. Very annoying. Who has a solution for this </p>


created: 2021-10-25T21:49:51-07:00
updated: 2021-10-25T22:44:33-07:00
title: crash at startup
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1453922;
creator: explo8
content:
<p>Hello? I am using firefox browser in my office. but recently when I start up firefox It will not open.(I guess software crash begins...).  some ways such as safe mode, refreshness was useless... How can I use it again? </p>


created: 2021-10-25T21:43:25-07:00
updated: 2021-10-25T22:45:41-07:00
title: Cookies exceptions constantly disappears.
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1453923;
creator: nothingness6
content:
<p>Although I add the exceptions for the cookies, they constantly disappear on the list.  What's wrong and what should I do? Probably, is it a known issue? </p>


created: 2021-10-25T20:58:13-07:00
updated: 2021-10-26T02:25:06-07:00
tags: desktop;privacy-and-security_1;escalate;windows-10;admin;verificationemail;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1453954;1453955;1453957;
creator: donovangregg25
title:
deletion of firefox account with the email address [email address] needed as i have no longer  got access to it

content:
<p>GOOD DAY MOZILLA FIREFOX  SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have access to it at all </p>


created: 2021-10-25T20:15:21-07:00
updated: 2021-10-25T20:15:21-07:00
title: DNS Timeout for autopush.prod.mozaws.net in Windows 10 Event Log
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: FrankRPollard2
content:
<p>An error reoccurs in the Windows 10 Event Log every 15 minutes. What could be causing this? </p><p>Details: Source: DNS Client Events Event: 1014 Level: Warning User: NETWORK SERVICE General Details: Name resolution for the name <a href="http://autopush.prod.mozaws.net" rel="nofollow">autopush.prod.mozaws.net</a> timed out after none of the configured DNS servers responded. </p>


created: 2021-10-25T20:08:12-07:00
updated: 2021-10-25T20:08:12-07:00
title: How do I keep the focus on History when opening multiple tabs?
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: MyTempAccount
content:
<p>When I use the History window, I usually open a number of sites rather than just one. When I select "open in new tab", the focus jumps from the History window, where I'm working, to the new tab, which I would instead like opened in the background while I continue working in the History window. </p><p>Is there a setting to stop this change of focus from happening, and if so, what is it called and where is it located? </p>


created: 2021-10-25T19:47:01-07:00
updated: 2021-10-26T13:35:09-07:00
title: History tab only shows "Today" and that's all...
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453936;1454053;1454090;
creator: jono5900
content:
<p>So, on Windows 10 I noticed that when I click the History tab I see Show All History and when I click that the only option I get is Today..very odd. </p><p>On my Windows 7 Home Premium when I do the same steps I have access to "Today", "Yesterday", "Last 7 days" and various recent months. </p><p>This is what I'm accustomed to and was hoping to get input on why I only get Today option on my Windows 10 computer. </p><p>Looking forward to your reply... </p><p>JF </p>


created: 2021-10-25T19:39:04-07:00
updated: 2021-10-25T23:54:24-07:00
title: after updating my bookmarks and favorites have disappeared!!
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453937;1453938;
creator: leland_enterprises
content:
<p>my <a href="http://VA.gov" rel="nofollow">VA.gov</a> website stated I needed to update firefox....I did (I think or did I 'reinstall' it?).  Now MANY years worth ob bookmarks and favorites have disappeared.  WHERE did they go?  This has never happened before. </p>


created: 2021-10-25T19:35:11-07:00
updated: 2021-10-26T08:44:28-07:00
title: Secure Connection
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1453912;1453935;1454008;
creator: FranksFirefox
content:
<p>I just updated Firefox beta version to 94.0b9 and now I can’t seem to go to some websites. Like “<a href="http://support.mozilla.com" rel="nofollow">support.mozilla.com</a>” - “<a href="http://accounts.firefox.com" rel="nofollow">accounts.firefox.com</a>” - “<a href="http://addons.mozilla.com" rel="nofollow">addons.mozilla.com</a>”  I get an error message “An error occurred during a connection to “<a href="http://support.mozilla.com" rel="nofollow">support.mozilla.com</a>” PR_END_OF_FILE_ERROR The same thing happens with many other websites that I need to go to. I had taken a screenshot of the message but I can’t upload it! because I can’t go to this website from my Desktop PC, so I am doing this report from my iPhones browser.  </p><p>Thanks for your help. </p>


created: 2021-10-25T18:55:50-07:00
updated: 2021-10-26T11:39:52-07:00
title: FF 93 NOT Saving Passwords
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1453906;1453915;1453941;1454040;
creator: elmorr76
content:
<p>Have just updated to a newer iMac which will run FF V93 (64 Bit) and having to manually insert each and every password and FF IS NOT Saving them even though it prompts me to save them.  All boxes are ticked in the Security section to Save them... WHAT am I missing here???? This is driving me nuts as I have spent hours and hours retracing my steps over and over again. </p>


created: 2021-10-25T18:26:01-07:00
updated: 2021-10-25T20:16:14-07:00
title: How to make exception for the Firefox sync?
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1453905;
creator: nothingness6
content:
<p>I set my Firefox clear the cookies when it shut down. Every day I turn on my laptop, the Firefox sync is diconnected.  So, I'd like to add the Firefox account as the exceptions, but I have no idea what the address is. </p>


created: 2021-10-25T18:09:58-07:00
updated: 2021-10-25T18:21:16-07:00
title: browser blocking pages
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1453893;
creator: dalidali
content:
<p>Hi, I really wanted to like Firefox, but it is just too aggravating when it refuses to open a page regardless of what I try to do. I tried the suggested solutions to no avail. These are regular sites, AAA site to change my address... nope no go. I opened the page on Chrome without a glitch. A government site for the Global Entry application... nope that neither. And many other sites that are NORMAL without any weird anything, just blocked and nothing works at all. I am afraid I will just go back to Chrome, as it is very inconvenient to keep switching for this or that. I am glad I didn't just delete Chrome at all, and left it on my phone as well. I have no clue of what is going on, but whatever you are doing is going overboard indeed. Your solutions DO NOT WORK PERIOD. and who needs the aggravation of trying this or that (to no avail by the way) when there is already so much aggravation to go around in the world as it is. Well this is what I had to say. and I will look into transferring all I have saved in Firefox back into Chrome. So google spies on people.... I got nothing relevant to hide and who knows maybe you do too. Well then, good bye, so long. Don't fault me for giving up, you did not listen to people one bit. Dalila Hardwick </p>


created: 2021-10-25T18:02:48-07:00
updated: 2021-10-25T22:40:00-07:00
title: Clear History doesn't work anymore
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1453895;1453900;1453921;
creator: zlloyd2
content:
<p>I was trying to clear the history from my browser, and instead of clicking<strong> Shift &gt; Command &gt; Delete</strong>, I clicked <strong>Shift &gt; Command &gt; '+'</strong>, which changed the zoom for the home page, but after putting it back, now I cannot clear history anymore because the keyboard command no longer pulls up the option, and the <strong>Clear History </strong>option in the menu is greyed out?? (attached) I think I am going to have to uninstall then reinstall the browser to fix it, but not happy about this, and do not understand why this would happen. Can someone explain this stupidity to me please?? <strong>Thanks in advance!!</strong> </p>


created: 2021-10-27T16:51:49-07:00
updated: 2021-10-27T16:51:49-07:00
title: Browser font
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: shale529
content:
<p>Having issues that started this morning once I start up the Firefox browser.  The browser font for all numbers and letter are extremely blurry.  Never has happened before, tried to look for a trouble shoot but cannot find anything to help anywhere. </p>


created: 2021-10-27T16:42:20-07:00
updated: 2021-10-27T16:42:20-07:00
title: Remotely add exception to Saved Passwords for specific sites
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ar550n1c
content:
<p>Good afternoon! </p><p>We need to add a "Saved Password Exception" to Firefox on several remote computers on our network (Non-Domain). We do not want to block the saving of all passwords, but want to specify a few websites to never ask or prompt to save. </p><p>I was hoping I could do this with Mozilla.cfg or Policies.json, and distribute it over the network to each PC. All I have found is a way of blocking all site password save-prompts with "signon.rememberSignons" in the Mozilla.cfg. </p><p>Any suggestions on how to set exceptions for specific sites with either using the Mozilla.cfg or Policies.json? Otherwise I may need to edit the firefox configuration manyally on each PC. </p><p>Suggestions? </p><p>Thanks everyone! </p>


created: 2021-10-27T16:29:38-07:00
updated: 2021-10-27T16:29:38-07:00
title: lines all over browser window when I type or move the cursor!
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: cendo122p
content:
<p>Since I updated Firefox (I'm on a Mac with Catalina OS) there are all these irritating lines that shoot out from the text when I type or move the browser. Tried deleting and reloading and it's still happening. Bummed because I think what you all are doing is great such that I donated to the mozilla foundation--but this is driving me nuts enough that I'm going back to Chrome :-( </p>


created: 2021-10-27T16:00:07-07:00
updated: 2021-10-27T16:33:18-07:00
title: Google Recaptcha not working when cache (disk or memory) enabled
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454386;
creator: firefox1598
content:
<p>I am using Google Recaptcha on my website but it is not working properly in Firefox. After test, I found the problem is the cache system, because when I enable disk cache or memory cache, the Recaptcha can't be loaded properly after refresh page unless do the force refresh by pressing the SHIFT key. </p><p>Can Firefox disable cache for Google Recaptcha related file(javascript, css, etc)? </p><p>Please help this. </p>


created: 2021-10-27T15:58:38-07:00
updated: 2021-10-27T16:46:17-07:00
title: Website "Not Recognizing"??? Firefox
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454387;1454389;1454394;
creator: jnugent8
content:
<p>The log in to a website previously worked on Firefox for several years.  When I tried this week and hit sign in, NOTHING happened - no wrong password, no error message, nothing.  I called their customer support.  They passed me around for a while and decided that I had to reset my password.  The reset link went to Firefox and nothing happened.  I decided to try on Microsoft Edge, and the sign in worked with my original unchanged password.  Anything I can do to make the website happy on Firefox?  Thanks for your help. </p>


created: 2021-10-27T15:53:56-07:00
updated: 2021-10-27T15:53:56-07:00
title: Change in the way Firefox suggests as I type in the address bar
tags: desktop;beta;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: zarky1
content:
<p>Until recently, when I started typing in the address bar, FF was offering suggestions that were clearly based on addresses I had gone to in the past and seemed remarkably prescient about where I wanted to go.  For example, if I typed the name of my hosting service, Seanet, one of the top 2 or 3 choices would be Seanet's login page. </p><p>Now, if I type "sean" for example, I get a bunch of irrelevant stuff ("sean connery") and about 10 lines down, it says "firefox suggests" and one of those is the login page.  I ran into an article talking about how to change settings under privacy/address bar, but those don't affect this behavior.  They change what might be the source of suggestions, and I limited it to browsing history, and that didn't help at all. </p><p>Maybe this is something that can't be fixed, but things were easier when FF listed very near the top the actual addresses I went to.  Not all have deteriorated, e.g. (to reveal stuff about me) typing "x" gets <a href="http://xkcd.com" rel="nofollow">xkcd.com</a> as the first suggestion, and typing "e" gets <a href="http://explainxkcd.com" rel="nofollow">explainxkcd.com</a> as the first (sorry, sometimes I don't get the computer references and need an explanation).   </p><p>Any help would be appreciated. </p>


created: 2021-10-27T15:53:06-07:00
updated: 2021-10-27T16:46:50-07:00
title: ReChaptcha never resolves
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454388;1454391;1454395;
creator: tim75
content:
<p>Google's ReCaptcha has stopped working on all websites. After checking the box, it spins forever. Even does it in Troubleshooting Mode where all add-ons are disabled. For any website with a captcha I need to go to Google Chrome to use it. Not good. Version 93.0 on Windows 10 64-bit </p>


created: 2021-10-27T14:55:29-07:00
updated: 2021-10-27T14:55:29-07:00
title: Prohlížeč Firefox
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: cs
creator: VACSA
content:
<p>Kde prosím najdu seznam parametrů firefoxu pro použití nastavení při spuštění z příkazového řádku? Např. parametr -p umožňuje vybrat profily, speciálně by mě zajímal parametr pro spuštění v anonymní okně. Děkuji za nápovědu. </p>


created: 2021-10-27T14:34:20-07:00
updated: 2021-10-27T15:12:46-07:00
title: URL is truncated in address bar
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454371;
creator: davidc.aldrich
content:
<p>I'd like the option that is opposite of this post: <a href="https://support.mozilla.org/en-US/questions/1273260" rel="nofollow">https://support.mozilla.org/en-US/questions/1273260</a>  </p><p>Need to see and re-edit the full url "http://xxxxxxxxxxxxxxx" for whatever I have entered in the address bar. This might not always be the case for everyone so why not put an option for this. </p>


created: 2021-10-27T14:20:05-07:00
updated: 2021-10-27T16:37:43-07:00
title: Bank site login and device registration not working on Firefox, but works on Explorer browser.
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454361;1454368;1454392;
creator: emw_1000
content:
<p>Logging on to my bank web site is no longer possible with Firefox.  It used to be, so I assume the bank's computer  security protocols have changed.  However, I can log on with the Microsoft Explorer browser - works every time!  Moreover, in the past, when I could still log on with Firefox, I could never "register my device" for the bank site; it always gave me an error message.  With the Explorer browser, I can register my device, with no error messages.  I have tried all the suggestions in the Firefox help section: erased remembered history, erased all history, erased all cookies, erased cookie profile files.  Nothing works. </p>


created: 2021-10-27T14:11:18-07:00
updated: 2021-10-27T16:28:55-07:00
title: Allow Site for Pop-Ups in Firefox Remotely
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454360;1454384;
creator: ar550n1c
content:
<p>Good afternoon, We have a large quantity of PC's that we need to add a Pop-Up exception to for Firefox. </p><p>Is there a way to add this desired website pop-up exception via a script remotely? I know where to go to manually add a Pop-Up exception (Settings/Privacy &amp; security/Allowed Website Pop-Up's). But is there a way to script this? Can this even be locked with a PrefLock line in a Mozilla.cfg file? I did a little digging and did not see anything. That would be ideal. </p><p>Any suggestions are greatly appreciated! </p><p>Please note that the remote machines are NOT a part of a domain. But I have complete connectivity to them as an administrator on the same network. </p>


created: 2021-10-27T14:00:24-07:00
updated: 2021-10-27T16:16:11-07:00
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454375;1454381;
creator: whannex
title:
How to disable Firefox as default browser when I need to use Safari for a particular website and when done reset to firefox

content:
<p>I need to use Safari for a particular website.  With firefox set as default it won't let me use Safari.  I can't find a means of removing firefox as  my default browser.  I would like to be able to switch it back afterwards. </p><p>THank you............ </p><p>Seph123 </p>


created: 2021-10-27T13:53:21-07:00
updated: 2021-10-27T14:03:30-07:00
title: How do I get firefox to not search in page automatticly?
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454354;
creator: coopersonic12
content:
<p>Whenever I press a key on a site where im not activly typing in a text box, Firefox auto seaches to find the letter/phrase in page. This is really annoying when trying to watch youtube or play a game in browser. Is there anyway to turn this feature off? </p>


created: 2021-10-27T13:26:14-07:00
updated: 2021-10-27T16:29:56-07:00
title: Firefox not playing any audio whatsoever
tags: desktop;fix-problems;windows-81;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454385;
creator: Adam5
content:
<p>Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read <a href="/en-US/kb/what-to-do-if-firefox-wont-play-any-sounds" rel="nofollow">this article</a> and no, the sound is not being muted instead the sound just refuses to play. In the screenshot, it shows that the "play" "mute" and speed option are greyed out. Also, I tried using safe mode and audio still wouldn't play. What should I do? </p>


created: 2021-10-27T13:11:38-07:00
updated: 2021-10-27T16:36:47-07:00
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454376;1454390;
creator: imfuaisun
title:
XML file does not appear to have any style information associated with it. The document tree is shown below.

content:
<p>XML file does not appear to have any style information associated with it. The document tree is shown below. &lt;Error&gt; <code>RequestHeaderSectionTooLarge</code> &lt;Message&gt; &lt;/Message&gt; &lt;MaxSizeAllowed&gt;8192&lt;/MaxSizeAllowed&gt; &lt;RequestId&gt;Y7QP6CSHDFSJHEKB&lt;/RequestId&gt; &lt;HostId&gt; B/IHGhSPxJOhhcgNAqTjURi4tLvAWLPk7Znz0mphQl9J26xbm2Xon0CpJyMuBYcq7GkiVLFm2dk= &lt;/HostId&gt; &lt;/Error&gt; </p>


created: 2021-10-27T12:55:48-07:00
updated: 2021-10-27T15:16:31-07:00
title: I don't even know how to solve this in about:config
tags: desktop;tabs;windows-81;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1454342;1454355;1454372;
creator: shadowfaction97
content:
<p>In previous versions, I could open an image within the same tab, now you can only open it in a new tab and if it's on a malware site, tough luck. Also, for one Firefox process there used to be a single window in the taskbar, now it's one for each tab, and that's completely pointless. </p>


created: 2021-10-27T12:48:40-07:00
updated: 2021-10-27T12:48:40-07:00
title: Backup thunderbird
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: pt-BR
creator: mariwl
content:
<p>Gente, boa tarde! Preciso de ajuda de vcs com uma coisa... Preciso saber se eu consigo fazer um backup ou reativar um email antigo do thunderbird  Tinha uma conta, mas não lembro mas a senha e não uso mas o programa, mas preciso de um dado que eu so tenho la! </p><p><br> Como posso fazer? </p>


created: 2021-10-27T12:00:31-07:00
updated: 2021-10-27T16:41:38-07:00
title: Unresponsive links
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454377;1454382;1454383;1454393;
creator: borate
content:
<p>Go to this page...  <a href="http://example.com" rel="nofollow">https://electronics.howstuffworks.com/prepaid-cell-phones.htm</a> </p><p>Click on any of the links embedded in the text, such as _United Press International, TCM Net, Wireless Guide_. No response.… </p><p>EDGE and Chrome have no issue with these links. </p>


created: 2021-10-27T11:59:27-07:00
updated: 2021-10-27T11:59:27-07:00
title: Restauração de abas após crash não funcionou
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: pt-BR
creator: leonmor484
content:
<p>Boa tarde! </p><p>Primeiramente, gostaria de avisar que já li os artigos do site da Mozilla no que se refere a este problema, ainda assim nada que está lá me serviu, pois o erro que experimentei não está contido lá. </p><p>Já faz um tempo que ativei a memorização e restauração das abas da sessão anterior, mas ontem o Firefox crashou e na tentativa de inicializar ele crashou mais duas vezes instantaneamente, até que na quarta vez ele funcionou. Apareceu uma caixa de texto, após abrir pela quarta vez, falando que as extensões podiam estar causando isso e que eu deveria abrir o navegador em modo de segurança. Tinha duas opções na caixa, abrir e restaurar, eu cliquei em abrir pensando que iria abrir no modo de segurança, mas na real, todas as minhas extensões abriram junto, foi uma sessão normal, mas pra minha surpresa e tristeza as abas não restauraram. Fui no menu do histórico pra tentar abrir manualmente temendo o pior, e o pior aconteceu, não tinha nada selecionável, o Firefox entendeu como se não existisse sessão anterior, apesar das configurações não terem sido alteradas e o histórico estar todo memorizado. </p><p>Existe um jeito de recuperar essas abas? Eram cerca de 2500, poxa, fiz questão de organizar tudo, tinha material de estudo de múltiplas matérias, todas em em ordem de prioridade, mangas organizados por gênero e em ordem de preferência, vídeos aleatórios do Youtube que deixei pra ver depois, também em ordem de preferência, games pra baixar que deram um trabalhão pra achar, e outras coisas. </p><p>Em fim, existe alguma forma de recuperar essa sessão? Pq parece que o Firefox jogou isso no lixo. </p>


created: 2021-10-27T11:54:28-07:00
updated: 2021-10-27T11:54:28-07:00
title: Old Firefox Data Folder Keeps Reappearing on My Desktop
tags: desktop;other;windows-8;helpdesk;refresh;hardquestion;firefox-930;
product: firefox
topic: other
locale: en-US
creator: kate.m.hanson
content:
<p>Hello, A folder titled 'Old Firefox Data' keeps appearing on my desktop. I googled when it orginally happened and after reading the help articles decided deleting it was alright. I had refreshed Firefox and wasn't concerned about deleting anything important. Now everytime I restart my computer a new folder with the same name appears.  This wasn't happening before and doesn't seem normal. Thanks! </p>


created: 2021-10-27T11:14:54-07:00
updated: 2021-10-27T11:25:36-07:00
title: Tab Groubs?
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454314;
creator: eahso2000
content:
<p>Hello, sorry for disturbing you, I couldn't find the feedback/basic question section. But I was wondering if you had any plans for something like Tab Groups in the near future? </p><p>Thank you </p><p>Aslan </p>


created: 2021-10-27T11:02:19-07:00
updated: 2021-10-27T11:02:19-07:00
title: disable SEC_ERROR_UNKNOWN_ISSUER
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: it
creator: thepallino
content:
<p>Buongiorno, l'accesso al NAS nella rete interna produce sempre "Attenzione: potenziale rischio per la sicurezza codice SEC_ERROR_UNKNOWN_ISSUER " . Tale sito è solo di uso interno e quindi sicuro in quanto non è accessibile da internet, ma non ho trovato nessun modo per disabilitare definitivamente tale fastidio. Dovendo usare spesso tale accesso vorrei il modo di avere tale escusione definivamente. Vi ringrazio anticipatamente. Rick ./. Hello, accessing the NAS in the internal network always produces "Warning: potential security risk code SEC_ERROR_UNKNOWN_ISSUER". This site is for internal use only and therefore safe as it is not accessible from the internet, but I have not found any way to permanently disable this nuisance. Having to use this access often, I would like the way to have this exclusion definitively. I thank you in advance. Rick </p>


created: 2021-10-27T10:50:02-07:00
updated: 2021-10-27T10:50:02-07:00
title: Bookmark folders
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: gcotterl
content:
<p>How do I create a new bookmarks folder? </p><p>How do I move all of the bookmarks in other bookmark folders into the new bookmark folder? </p><p>How do I arrange the bookmarks in the new folder into my desired order? </p><p>How do I delete all of the old bookmark folders? </p><p>How do I prevent "Recent Bookmarks" from being displayed? </p>


created: 2021-10-27T10:44:17-07:00
updated: 2021-10-27T10:46:36-07:00
title: access denied
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454286;
creator: dkrallr
content:
<p>Access Denied You don't have permission to access "<a href="http://www.united.com/en/us/" rel="nofollow">http://www.united.com/en/us/</a>" on this server. </p><p>Reference #18.673b2f17.1635355184.54654d5  </p><p>how to allow access to site? </p>


created: 2021-10-27T10:36:18-07:00
updated: 2021-10-27T10:47:17-07:00
title: Screenshot not working
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454284;1454287;
creator: Kiff4Free
content:
<p>I must have disabled something in About:config but i don't know what.  </p><p>Attached are the recently modified settings, any idea which one might incorrectly set? </p><p>I tried in safe mode also but all i get is this bot face logo. </p>


created: 2021-10-27T10:33:15-07:00
updated: 2021-10-27T10:33:15-07:00
title: Riattivazione Account
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: it
creator: marcopedico1
content:
<p>Mi serve che riattivate il mio account su marcopedico@alice.it non ricevo codice notifica tim non mi puo aiutare mozilla nemmeno cosa cazzo devo fare,se mi riattivate l'account io cambio mail ci sono tutte le gestione delle buste paga ma che razza di assistenza avete? AIUTOoooooooooooooo </p>


created: 2021-10-27T10:28:06-07:00
updated: 2021-10-27T10:47:41-07:00
title: Keep logged out of Redbubble every few minutes
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454288;
creator: hirosan
content:
<p>Whenever I work on Redbubble, I kept logged out every few minutes and I have to log in again. Any solution? </p>


created: 2021-10-27T10:15:36-07:00
updated: 2021-10-27T10:49:50-07:00
title: Refresh loses my history and bookmarks
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454289;
creator: centeron
content:
<p>Used Refesh because having problems running outlook email in firefox and not in Edge.  Says refresh will not erase bookmarks and history. I lost both. Cannot refind in profiles about:profiles </p>


created: 2021-10-27T10:04:10-07:00
updated: 2021-10-27T12:35:56-07:00
title: my account was locked. I need to get it unlocked please
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1454290;1454313;
creator: stubby1969
content:
<p>Need my  account unlocked </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-27T10:02:47-07:00
updated: 2021-10-27T12:36:44-07:00
title: my account was locked. I need to get it unlocked please
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: stubby1969
content:
<p><em>[Locked as a duplicate of <a href="https://support.mozilla.org/en-US/questions/1355554" rel="nofollow">https://support.mozilla.org/en-US/questions/1355554</a>. Please follow up there, thanks.]</em> </p><p>Need my account unlocked </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-27T09:45:24-07:00
updated: 2021-10-27T10:53:07-07:00
title: allowing Vanguard website to "Remember this computer" to avoid continual two factor authentication
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454292;
creator: junterspan
content:
<p>Apparently Firefox doesn't allow the Vanguard website to "Remember this computer" to avoid having to do two factor authentication every time I log on. The Vanguard rep says this is a pattern with Firefox, as opposed to other browsers. Note: I only have "Enhanced Tracking Protection" selected in Firefox. </p>


created: 2021-10-27T09:40:33-07:00
updated: 2021-10-27T09:40:33-07:00
title: My Kobo app/desktop blocked and I was told to de/re-install. Can't access web-site at all.
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
creator: jenniferdavies2012
content:
<p>My Kobo access blocked. They told me to de-install then re-install Kobo. I can't access the install page, my library is gone and I can't buy or read my books. It started to function for a few hours then blocked again. I don't know why this is happening. </p>


created: 2021-10-27T09:36:16-07:00
updated: 2021-10-27T12:51:48-07:00
tags: desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454336;
creator: Rockywwf
title:
Why when i click a link in osx, two firefox windows open.  One contains the link I intended to open, and the other displays my set homepage.

content:
<p>To repeat, when i click a link in osx, two firefox windows open.  One contains the link I intended to open, and the other displays my set homepage. This has happened on my old iMac and when I migrated to my new iMac back in April.  I just purchase a new MacBook Pro and decided to do a completely fresh install of what I needed for portability use.  I did however use Firefox Sync to load everything that I have in Mozilla (bookmarks, add ons...) the same on both computers.  After that the two windows opening started happening again.  So I'm sure it has to be something simple that I need to change which was also synced to this new machine.  Can anyone help? </p><p>Thank you in advance </p>


created: 2021-10-27T09:35:00-07:00
updated: 2021-10-27T15:35:00-07:00
title: Firefox will NOT save my home page and hasn't for a number of releases.
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454296;1454308;1454348;1454350;1454374;
creator: suzannelkaufmannosb
content:
<p>I always used Bing as my homepage.  Firefox will not allow me to change my home page to something outside your defaults.  I have tried your instructions (I already knew how to do it as I have used Firefox for AGES).  None of those work.  It hasn't worked for a number of releases.   I want to have the home page I want.  There is no "saving" the home page anymore.  And just changing and following instructions (even the drag and drop) had NO effect.  If it close Firefox and reopen it, I am back to the defaults.  I am kind of getting to the point that if I cannot save my settings anymore I just think I finally need to switch  browsers to one that does. </p>


created: 2021-10-27T08:57:41-07:00
updated: 2021-10-27T16:09:08-07:00
title: Can I stop "firefox (78.15.0esr (64-bit)) prevented this page from automatically reloading"?
tags: mac-os;desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454333;1454370;1454373;1454379;
creator: mfolly
content:
<p>Since this horrid update this message turns up every time I try to move to the next page on a shopping website and prevents me from actually completing the transaction, since each time I hit allow it refreshes the PREVIOUS page so I never move forward. I read the suggestion to change about:config but couldn't manage to do that. Do I have to switch to Chrome to get things done? </p>


created: 2021-10-27T08:52:38-07:00
updated: 2021-10-27T10:22:50-07:00
title: problem with yahoo and firefox 64 bit system
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454249;
creator: w6r9r1951robert
content:
<p>i have latist firefox and use yahoo to. but all of a sudden. the www.whatever is on top of the distription of the site you want. so now you cant read it. but if i use bing it does not happen. but both my wife and i have used firfox and yahoo for long as we can remember. my spelling bad after heart and stoke i have had and at 70 years old. i have tried to fix by changing things on fire fox set up but to no help. i wounder that this happen wen we upgradeded to a 64 bit system on both machines. and can we go back to a old fire fox that we used to use like the 32 bit typ.  my wife works in lab at hastpital and have many sites and password she uses. so we dont want to lose this set up. and bisness stuf too. </p><p>I dont want to go back in internet explorer or thir new E site like edge. please help us. </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-27T08:47:37-07:00
updated: 2021-10-27T08:47:37-07:00
title: No puedo abrir youtube, Google, etc. Error SEC_ERROR_UNKNOWN_ISSUER
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
creator: sebas_22_loco
content:
<p>Buenos dias, reinstale mi computadora y a la hora de querer navegar por <a href="http://www.google.com.ar" rel="nofollow">www.google.com.ar</a>, <a href="http://www.youtube.com.ar" rel="nofollow">www.youtube.com.ar</a>. Me da el error " SEC_ERROR_UNKNOWN_ISSUER ".  Intente reinstalar el navegador, pasar ccleaner, borrar todos los directorios del mismo, pero no pude encontrar la solucion. Lo raro de esto, es que si utilizo algun otro navegador ( edge, chrome, etc ) puedo acceder sin problemas a las paginas mencionadas. Por las dudas revise los forros acerca de este problema, pero a pesar de haber hecho de todo. No pude encontrar la solucion. </p><p>Espero que me puedan ayudar. </p><p>Gracias </p>


created: 2021-10-27T08:41:06-07:00
updated: 2021-10-27T13:41:17-07:00
title: How to Change the Fonts and Font Size in Firefox Bookmarks?
tags: mac-os;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
answers: 1454253;1454271;1454273;1454310;1454328;1454346;1454349;
creator: Falcon9
content:
<p>Hello, </p><p>I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and Colors under Preferences - Language &amp; Appearance.  Thanks. </p>


created: 2021-10-27T08:37:12-07:00
updated: 2021-10-27T09:56:24-07:00
title: Photo autoloader (with eBay or Craig's List) fails to load image with FF
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454244;1454247;1454252;1454263;1454265;1454266;
creator: cwbukows
content:
<p>I had this issue and was not certain where the problem occurs, either the browser, my computer, or the applications involved.  I could not find the problem by googling a solution so I tried to isolate the source of the problem.  The images are not the issue; I can move and view them using a variety of apps. I shutdown and restarted windows 10, cleared cookies and data, and tried another browser (Chrome was downloaded and opened as a guest) .   That's where I finally had some success.  I was able to login to eBay and upload photos.  I believe something is corrupted with FF.  Has this type of problem been noticed and resolved before? </p>


created: 2021-10-27T08:35:49-07:00
updated: 2021-10-27T09:24:23-07:00
title: Southwest sends me an email after I browse for fares
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454255;1454256;1454259;
creator: cayoumans29
content:
<p>When I browse for fares on Southwest Airlines, but don't book, I get an email a few minutes later urging me to book the flight.  I was not signed in to SW at the time and I was in private browsing mode.  How did Southwest connect that browsing session to my email? </p>


created: 2021-10-27T08:34:06-07:00
updated: 2021-10-27T09:35:09-07:00
title: supporto marcopedico@alice.it
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: it
answers: 1454264;
creator: marcopedico
content:
<p>Non riesco piu ad entrare nell'account marcopedico@alice.it mi dice che' e stato sospeso quindi non posso piu entrare. Il secondo problema che con questa email marcopedico@alice.it non ricevo codice verifica lo potete sbloccare per favore cambiando email? </p>


created: 2021-10-27T08:13:26-07:00
updated: 2021-10-27T09:17:10-07:00
title: PASEK WYSZUKIWANIA
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454257;
creator: marekmyszkowski
content:
<p>DZIEŃ DOBRY DLACZEGO W PASKU WYSZUKIWANIA JAK WPISUJĘ I WCISKAM ENTER NIC NIE SZUKA TYLKO PRZENOSI DO PASKA TEGO  GÓRNGO?? KIEDY BEDA AKTUALIZACJE I POPRAWKA TEGO </p>


created: 2021-10-27T08:13:23-07:00
updated: 2021-10-27T08:13:23-07:00
title: Cambio de contraseña olvidada sin perdida de datos
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: es
creator: fabian.ciox
content:
<p>Hola ! Esta es mi primer consulta, espero se entienda y lo haya hecho bien. </p><p>El problema que tengo es que he cambiado de PC y ahora al instalar mi Mozilla Firefox en el nuevo PC no recuerdo la contraseña de mi Firefox Account para iniciar sesión y que se me restablezca la configuración. El problema es que en mi antiguo PC al abrir Firefox inicio sesión automáticamente porque la contraseña está guardada pero quise cambiarla en el perfil y me muestra la contraseña actual con puntos y no tengo opción de verla allí, si le doy a cambiar contraseña me pide la actual que es la que no recuerdo y así no puedo seguir, estoy siempre en el mismo sitio. Como hago para saber que contraseña tengo actualmente o cómo puedo cambiarla sin perder datos? He leído que si hago un "olvidé contraseña" la podré cambiar pero se borra todo lo que esté en el servidor, pues eso quiero saber, que perdería si hago esta opción ??? que es lo que se guarda en el servidor? </p><p>Gracias por vuestro tiempo y espero respuesta ! </p><p>Saludos !!! </p>


created: 2021-10-27T07:52:08-07:00
updated: 2021-10-27T11:30:05-07:00
title: Firefox is crashing the past 2 days
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454240;1454299;1454319;
creator: amie2013
content:
<p>Every time I need to have an attachment to my email and I go to find that attachment, Firefox is crashing. Any ideas? Just today I upload the latest version of Firefox but that did not help. I use Window 10 and all my things are up to date as far as I can tell. With gratitude, Anne-Marie </p>


created: 2021-10-27T07:26:10-07:00
updated: 2021-10-27T13:57:24-07:00
title: Geckomain Process
tags: linux;desktop;fix-problems;ubuntu;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454301;1454352;
creator: katclix
content:
<p>On certain websites this "Geckomain" process destroys my CPU to 100% and maxes my network traffic with more upload traffic than download, using a lot of my data and bandwidth etc. This is a major concern because I have to pay for my data, it's not unlimited. If left open this process will consume more than 1.5gb of RAM while nothing functions. The only way to stop it is to leave the website. I have to use these websites for my job, so I can't just avoid them. I need a resolution ASAP. Thank you. </p>


created: 2021-10-27T07:18:10-07:00
updated: 2021-10-27T11:08:58-07:00
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454302;
creator: bowleyb46
title:
unable to view images on facebook.  If I switch to safari they display.  Not just my images but many others as well.

content:
<p>I'm unable to view some images on facebook.  If I switch to safari they display.  Not just my images but many others as well. </p>


created: 2021-10-27T07:16:57-07:00
updated: 2021-10-27T07:16:57-07:00
title: Atalho "Ctrl + Shift + N" está abrindo nova janela direto numa página de pornografia
tags: desktop;other;firefox-930;
product: firefox
topic: other
locale: pt-BR
creator: eddiesaliba
content:
<p>Bom dia! </p><p>Ao usar o atalho de abrir nova janela, "Ctrl + Shift + N", o Firefox está abrindo a nova janela diretamente no site de pornografia "<a href="https://zoelover.com/en/" rel="nofollow">https://zoelover.com/en/</a>". </p><p>Como posso consertar isto? </p><p>De antemão, muito obrigado! </p>


created: 2021-10-27T05:50:22-07:00
updated: 2021-10-27T11:10:04-07:00
title: Plese add QR Code generating feature
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454303;
creator: koronatomikoi
content:
<p>Hi there, </p><p>We can scan <strong>QR code</strong> using Firefox in mobile but can we generate QR code in Firefox Web (PC/Mac)? It's very common and useful feature. It's available in Chrome. Then why it's not available in my lovely Firefox?  </p><p>Please add this feature! </p><p>Thanks. </p>


created: 2021-10-27T05:29:04-07:00
updated: 2021-10-27T05:29:04-07:00
title: Firefox Sync removes all data when formating Laptop
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: dds.nexus
content:
<p>I just formated my laptop, when was asked to give a name i just ended up writing the same one as the last one, then i logged in in Sync and all my data was lost, passwords, bookmarks, history, everything. I'm pretty sure  it was because the laptop had the same name and was registered as the same device in Sync at the time of formatting. In my smartphone the data was gone too. Is there anything i can do? or it all lost? </p>


created: 2021-10-27T05:14:15-07:00
updated: 2021-10-27T14:24:05-07:00
title: Bookmarks gone!
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1454357;
creator: suzidowner
content:
<p>I have done a clean reiinstall of windows, installed FF, and loged into my account, but I can't find my bookmarks. </p>


created: 2021-10-27T05:10:05-07:00
updated: 2021-10-27T13:03:19-07:00
title: Web browser is not working
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454339;
creator: suzidowner
content:
<p>I have been using ff for 15 years. I had to do a reiinstall of windows 10. I installed FF and can see the first page with my nominated browser, Google. When I search for a page, the  address appears in the address bar but nothing happens. I have been trying this for over one hour. When I close down FF and reopen it, the first page comes up find and there was not a problem to navigate to here on your site but I still can't get to any other sites.  When I click on this link it keeps coming back to this page. "We've made some educated guesses about your current browser and operating system. Show details »" Please help, I like using Firefox. </p>


created: 2021-10-27T04:56:24-07:00
updated: 2021-10-27T04:56:24-07:00
title: passwords sync
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: igne.grinceviciute
content:
<p>Hi, my mac broke, All my passwords were saved in firefox account. As everything happen so suddenly, I did not remebered my firefox account password and changed it. Now I can't find all my saved passwords even I logged in. I did this fiew hours ago. Is there any possibility to restore them? :( I just sit and cry. </p>


created: 2021-10-27T04:35:47-07:00
updated: 2021-10-27T04:35:47-07:00
title: Firefox não reconhece componente de segurança do Bradesco instalado
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: pt-BR
creator: andrelovatel
content:
<p>Prezado(a)s, bom dia. O Firefox não está identificando o componente de segurança do Bradesco instalado em meu computador, enquanto que o MS Edge reconhece. Em outros computadores a que tenho acesso, o Firefox, na mesma versão instalada no meu computador, reconhece esse componente. Esse problema começou depois de julho/2021. É muito provável que o problema seja no meu computador, porém preciso saber como diagnosticar a causa. Já desinstalei e reinstalei o componente de segurança e restaurei o Firefox sem sucesso.  Agradeço desde já pela colaboração. </p>


created: 2021-10-27T04:24:25-07:00
updated: 2021-10-27T04:56:40-07:00
title: Defended download completely failed! Can't disable it! File damaged!
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454207;1454208;
creator: MikeVaghur
content:
<p>Almost 4-5 months I can't download anything with suspicious code inside (repack or keygen, or test compiled file, 4ex. from Github) cause FF defense blocks it every time even when it's disabled! And even when I manually allow to download this zipped file, I get an error message of damaged archive file format!  FF crashes and damages my files!!! (Don't try to point on my other defense software - I don't use it and everything is disabled, and other browsers works good). This is very important bug for me, so I already think to change and migrate to Opera or another browser. </p>


created: 2021-10-27T03:25:13-07:00
updated: 2021-10-27T03:25:13-07:00
title: Disable extensions from Toolbar / Containers for an extensions
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: FirefoxIsAwesome
content:
<p>There are extensions that I am not using 99% of the time or use them at one website. </p><p>There a two options: </p> <ul><li> Make UX more friendly: add button to list an extensions with checklist to disable OR add "Disable extension" option inside menu between "Manage extension" and "Remove extension" (by right mouse click at extension icon at Toolbar. </li><li> Be cool if Mozilla Team will develop mechanism to switch between extension modes. As example I create my default exts mode (ublock, firefox notes, multi-account containers), but also time by time I save webpages by SingleFile extension, also I use proxy extensions so I create list for it. Lists may be as additional (default + proxy) as independent from scratch (proxy only). </li></ul> <p>Why? Privacy by isolation processes in the browser. </p>


created: 2021-10-27T02:37:53-07:00
updated: 2021-10-27T11:28:00-07:00
title: I can't open firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454209;1454316;
creator: axelcsgo03
content:
<p>I can't open firefox ALL THE TIME I had to reinstall it and i tried fo RESTART it it DOESN'T WORK, WHY WOULD YOU GIVE A RESTART BUTTON in uninstalling program if it doesnt work, its better to uninstall it anyway, why this always happen and i had to clear all the files, uninstall it, reinstall it, restarted it and it's still doesn't work, i restarted my pc AND IT STILL DOESNT WORK. YOU GIVE A RESTART BUTTON FOR WHAT? THIS HAPPENS ALL THE TIME AND I'M SICK OF IT, I MUST REINSTALL IT 4 TIMES AND CLEAR ALL THE FILES AND UNINSTALL IT OVER AND OVER AGAIN. THIS APPLICATION IS USELESS, IT JUST CAN'T OPEN IT JUST CANT! I HAD AN EXAM TO DO AND IM LATE BECAUSE OF THIS BROWSER CAN'T OPEN, I DELETE ALL THE PROGRAM FILE, I UNINSTALL THE APPLICATION AND REINSTALL IT, IT STILL CAN'T OPEN, EVERYTIME I TRY TO UNINSTALL IT SAYS "pLeAse tRy tO rEsTaRt fIrEFoX bY cLicKinG tHiS reStaRt buTtoN heRe" THE BUTTON IS GODDAMN USELESS U BETTER NAME IT RETARD BUTTON NOT RESTART BUTTON. </p><p><em>[Profanity removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-27T00:54:25-07:00
updated: 2021-10-27T14:24:47-07:00
title: Data Recovery
tags: desktop;download-and-install_1;escalate;windows-10;verificationemail;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1454358;
creator: varunvora9898859131
content:
<p>I was using Firefox as my default browser and had data like bookmarks, add-ons for everyday use, etc. but after I reinstalled windows and installed Firefox again I forgot which email was link to my data as I had multiple emails logged in. Now I have tried 2-3 emails which didn't work in bringing my data back and I don't remember the password of  my other emails, I can recover them by forgot password but I it says resetting password will clear history bookmarks, etc.| I can afford to loose history and saved passwords but is there a way I can get Firefox back to my configuration and add-ons, etc I was using previously? </p><p>PS: I do have windows.old file after windows installation-If it could help./ </p>


created: 2021-10-27T00:26:51-07:00
updated: 2021-10-27T00:26:51-07:00
title: how can i add contextual menu items?
tags: mac-os;desktop;tips;firefox-780;
product: firefox
topic: tips
locale: en-US
creator: coatli
content:
<p>hi, when i right click and see the contextual menu, i no longer see great options and i miss them. (eg, scan with virus total, or google reverse image lookup) </p><p>how can i add such items to my contextual menu in firefox browser? thanks! </p>


created: 2021-10-27T00:18:33-07:00
updated: 2021-10-27T00:18:33-07:00
title: Tab sync doesn't work because of CreditCards?
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: 4d7198fe-f765-470f-951a-e8f366a2c874
content:
<p>Hello, Firefox on Mac doesn't sync tabs because of the following problem: </p><p>Sync.Synchronizer	DEBUG	Updating enabled engines failed: Error: CreditCards is not initialized. Please restart if you flip the pref manually.(resource://autofill/FormAutofillStorageBase.jsm:2018:21) JS Stack trace: get@FormAutofillStorageBase.jsm:2018:21 </p><p>Sync.ErrorHandler	ERROR	Sync encountered an error: Error: CreditCards is not initialized. Please restart if you flip the pref manually.(resource://autofill/FormAutofillStorageBase.jsm:2018:21) JS Stack trace: get@FormAutofillStorageBase.jsm:2018:21 </p><p>Do you have an idea what's wrong here? FYI: I use a custom user.js file. </p><p>Thanks </p>


created: 2021-10-27T00:13:04-07:00
updated: 2021-10-27T01:31:55-07:00
title: Unableto Log On to two purticular websites Coles and Target Australia
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454168;
creator: feliciamartyn
content:
<p>Trying to log onto my regular Coles Supermarket and Target websites cannot because it is coming up with an error 403 XID: 198846465 why is this? Please Help ASAP. Thank you. What should I do.  Tried clearing history and cookies not working. H </p><p>Yours Sincerely Anne Martyn </p>


created: 2021-10-26T21:36:35-07:00
updated: 2021-10-27T01:32:44-07:00
title: Something in Firefox blocking WordPress admin functionality
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454157;1454169;
creator: galacticpresident
content:
<p>Hi, I made the mistake of selecting a checkbox in a browser popup window that I thought was just asking me if I didn't want to be reminded about something everytime I tried to do it ... but it seems that's not the case, and unfortunately I cannot find the setting to reverse the decision, and it is stopping me from deleting wordpress plugins from the wordpress admin of my site ... when I now try to select the plugin "delete" link, it is unresponsive ... can you think of which thing I might have selected in what popup window of the browser, and how I could reverse this? I tried a few things but nothing worked. </p>


created: 2021-10-26T20:44:14-07:00
updated: 2021-10-27T01:41:38-07:00
title: Still Cannot Install Firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1454170;
creator: mikeincousa
content:
<p>First Reference this thread:  ​From: Mozilla Support Forum &lt;no-reply@support.mozilla.org&gt; Date: Tue, Oct 26, 2021 at 5:54 AM Subject: FredMcD posted an answer to your question "Can not install Firefox" </p><p>Second: Computer- System Model	HP Pavilion Desktop PC 570-p0xx </p><p>Third. The above referenced email is well above my skill level. i think the essence of it is that I need to use the mentioned, best as I can tell, installers. </p><p>Besides the path I described in my last request I have tried these installer: Firefox Installer.exe Firefox Setup 78.15.0esr.exe Firefox Setup 93.0.msi </p><p>I could not get above to start at all.  </p><p>With that I tried another run at the download in your promotion. Like before the progress monitor stopped just short of the finish. </p><p>Please let me know what I am doing wrong in simple terms and / or if I need to take other measures.  </p><p><br> Thanks for a quick response. </p>


created: 2021-10-26T20:41:03-07:00
updated: 2021-10-27T01:50:49-07:00
title: Hacked browser account
tags: desktop;other;malware;escalate;admin;verificationemail;
product: firefox
topic: other
locale: en-US
answers: 1454174;
creator: graemekal
content:
<p>Hi, I've had a Firefox account taken over and removed as primary account holder. Can't seem to find anywhere to report this issue to Mozilla.  Had to set up another account to ask this question. Any help would be appreciated. Thanks Graeme </p>


created: 2021-10-26T18:36:13-07:00
updated: 2021-10-26T18:36:13-07:00
title: verloren YouTube favorieten
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: titusxox
content:
<p>halo ik heb kortgeleeden probleemen gehad met mijn pc gehad en ik heb al mijn favoriete  YouTube verlorenen ik vind het niet meer terug en dat waren er heel veel die voor mij van groot belang waren  en ik zau die graag terug willen ik hoop dat julie mij daar nij kunnen helpen ik heber een paar terug maar ik had er veel meer allesiens bedankt </p>


created: 2021-10-26T17:43:41-07:00
updated: 2021-10-27T01:52:58-07:00
title: Un-install Mozilla-Firefox from my laptop and iPhone, then re-install later.
tags: mac-os;desktop;beta;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1454144;1454176;
creator: mdsj
content:
<p>I want to close my firefox account, delete and un-install the Mozilla-Firefow browser and App.  then re-install the Firefox browser later.  How do i do this?  Thanks, I'm on a new MacBookPro laptop with the new M1 chip.  Also  an  iPhone.   Help! </p>


created: 2021-10-26T17:29:25-07:00
updated: 2021-10-26T17:29:25-07:00
title: printing 1/4 page using gmail after latest Firefox update.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: naterobin
content:
<p>Who is the owner? Have no print issues from Chrome or Edge. After latest Firefox update (Firefox 93.0 (20210927210923) Installed on: October 5, 2021, 9:49:58 AMStatus: The Update was successfully installed </p><p>the printed page is only on 1/4 quarter of a page. </p><p>CAN YOU PLEASE FIX IN NEXT UPDATE.  </p><p>thanks naterobin@gmail.com </p>


created: 2021-10-28T15:46:17-07:00
updated: 2021-10-28T16:37:48-07:00
title: "Cached Web Content (528 KB)" ??? Arrrgghhh!
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454636;1454638;1454645;
creator: joecrowley2
content:
<p>Firefox Browser 92.0 (64-bit)  </p><p>I go to Firefox "Preferences", I click "Privacy &amp; Security",  </p><p>1 SCREENSHOT: I scroll to "Cookies and Site Data", It is written "Your stored cookies, site data, and cache are currently using 528 KB of disk space. Learn more", I click the button "Clear Data..."  </p><p>2 SCREENSHOT: a pop up window appears with 2 check boxes: "Cookies and Site Data (0 bytes)" and  "Cached Web Content (528 KB) Will require websites to reload images and data" I check both boxes and press clear,  </p><p>3 SCREENSHOT: another pop-up window appears "Clear all cookies and site data - Selecting ‘Clear Now’ will clear all cookies and site data stored by Firefox. This may sign you out of websites and remove offline web content." I click "Clear Now" and nothing happens... </p><p>4 SCREENSHOT: it is still written "Cookies and Site Data - Your stored cookies, site data, and cache are currently using 528 KB of disk space."  </p><p>HELP!!! I keep clearing over and over and it will not go to zero? It stays at (528K)?  Please help me fix this annoying problem. </p>


created: 2021-10-28T14:38:07-07:00
updated: 2021-10-28T14:38:07-07:00
title: Inconsistencia no facebook
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: pt-BR
creator: bruno.panicmetal
content:
<p>Pessoal! Trabalho com Facebook ads, e escolhi fazer tudo pelo Firefox, pelas opções de não rastrear a fingerprinting e etc! Só que estou tendo um problemão com o firefox! Quando subo as imagens do anuncio pelo navegador Firefox, as imagens não carregam, não leem! Quando repito o mesmo processo no navegador Chrome, vai normal! Realizei o teste no notebook de um amigo que tbm utiliza o Firefox, e tbm apresentou o mesmo erro!  </p><p>A imagem 'Suporte' é o print da minha tela no Firefox! A suporte 2 é pelo Chrome! Veja as imagens no firefox e veja a imagem aparecendo normal no chrome!  </p><p>Entrei em contato com suporte do fb, e eles me falaram que eu teria que entrar em contato com vcs! </p><p>Peço ajuda! </p>


created: 2021-10-28T14:19:16-07:00
updated: 2021-10-28T14:19:16-07:00
title: Saved passwords and logins
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: mark326
content:
<p>I have had Firefox sync since I first downloaded Firefox.  Yesterday my computer crashed and needed to be reset.  When I downloaded Firefox again, I signed into my sync account.  My bookmarks were still there, but my saved logins have disappeared.  Because it was a sudden crash, there is no old firefox file on the desktop that was created.  I looked in my profiles, like it was suggested in help, and there are two there, but neither one has my saved logins.  Apparently sync does not really save your settings in your profile, since they are now gone.  Maybe I should look at another browser? </p>


created: 2021-10-28T13:32:45-07:00
updated: 2021-10-28T13:32:45-07:00
title: Iniciar Mozilla con el cursor en la barra de busqueda
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: es
creator: SergiMarti
content:
<p>Hola buenas tardes, </p><p>Cada vez que inicio Mozilla no puedo escribir directamente ya que el cursor no está focalizado en niguna parte i tengo que posicionarlo en la barra de busqueda.  </p><p>Como puedo hacer que inicie simpre Mozilla con el cursor focalizado en la barra de búsqueda? </p><p><br> Gracias </p>


created: 2021-10-28T13:17:37-07:00
updated: 2021-10-28T13:17:37-07:00
title: High ping when any type of video is playing
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: bendavey26a
content:
<p>Hi, </p><p>Recently whenever I watch any video, wether it'll be on YouTube, Twitter, Reddit etc. my ping will instantly shoot from ~20 to anywhere from 100-200. I have tried everything from restarting it, removing all my extensions etc. and nothing seems to work.  </p><p>I have tested it and it only happens when a video plays, even if I minimize the browser it will still happen.  </p><p>What do you suggest I do? Because I can't use my browser for the main reason I use it for. </p><p>Thanks. </p>


created: 2021-10-28T12:45:42-07:00
updated: 2021-10-28T13:10:50-07:00
title: Inspect Element
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1454580;
creator: calvin.slonakerhayes
content:
<p>I don't know how to inspect element on firefox version 93.0? I've tried some but they don't work now. Please help. </p>


created: 2021-10-28T12:34:41-07:00
updated: 2021-10-28T15:10:10-07:00
title: opening Firefox
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1454619;
creator: pkulla
content:
<p>When I click on the Firefox icon to open it, the opening page is minimized and I have click the maximize button twice to get it to open to a full page.  I used to just click on the Firefox icon and it would open to a full page.  I cannot figure out how to change this back.  Please advise. </p>


created: 2021-10-28T12:25:07-07:00
updated: 2021-10-28T12:25:07-07:00
title: Firefox vs Google Workspace
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
creator: josemiguel.21
content:
<p>No se ve logotipo empresarial junto imagen usuario de google workspace en el navegador firefox. En firefox aparece el símbolo de ruptura de enlace, si abro la imagen en otra pestaña muestra esta descripción de página: .../broken_image_grey600_18dp.png En otros navegadores como Chrome o Edge, en el mismo computador, se muestra la imagen sin problema. </p>


created: 2021-10-28T12:13:24-07:00
updated: 2021-10-28T12:13:24-07:00
title: Firefox çökme , kasma , anlık droplar , ses kaymalar;
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: tr
creator: askerovnons
content:
<p>Firefox`u eskidende kullandığımda şu sorun vardı . Şöyleki webwhatsapp ve ya telegram gibi sitelerden bildirim geldiğinde YouTubedeki devam eden videoda ses kayması oluyor. Bazen ara-sıra YouTubedeki video anlık olarak kasıyor . Az önce Firefox üzerinden discordda mesaj yazarken yazdıklarımın geç yansıdığını farkettim . Donanımla hiç bir şekilde alakalı olduğunu düşünmüyorum . Firefox üzerinde şuan bir tane eklenti var. </p>


created: 2021-10-28T12:02:28-07:00
updated: 2021-10-28T12:02:28-07:00
title: home page problem after clearing browser
tags: windows-vista;desktop;other;firefox-5290;firefox-529;
product: firefox
topic: other
locale: en-US
creator: rlw456
content:
<p>Greetings! </p><p>I have Firefox for my browser and the home page is set to <a href="http://my.yahoo.com" rel="nofollow">my.yahoo.com</a>. </p><p>I cleared my browser and lost all my <a href="http://my.yahoo.com" rel="nofollow">my.yahoo.com</a> home page bookmarks and customized yahoo mail folders.  I still have my Firefox bookmarks.  </p><p>Can I retrieve the lost emails and bookmarks that were on yahoo?  I did try restoring a previous Firefox version and also opening Firefox on a different browser, (Internet Explorer), and tried using a different computer, but Yahoo mail and bookmarks are still missing. </p><p>Bummed boomer! </p>


created: 2021-10-28T11:40:15-07:00
updated: 2021-10-28T11:40:15-07:00
title: Need some dev help with Okta
tags: desktop;fix-problems;escalate;developer;windows-10;enterprise;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: brihno
content:
<p>Hi all, I am the backend developer for a website that our company hosts. I want to have Firefox be fully supported in our site but we are having an issue when we try to redirect from our home page to our SSO okta page.  </p><p>The error in the console is that it can't find the route to our login endpoint. When I looked into it a bit further I saw that we were getting a 504 gateway timeout while trying to run that section of code. </p><p>I know the route exists and works because we have no problems when using Chrome based browsers, and Firefox loads just fine while in private mode. </p><p>Any help is appreciated. I will furnish code snippets if needed. I'm just not quite sure how to proceed with figuring out what's going on. </p><p>The site is https and we have CORS enabled for it in our Okta server </p><p>Any help is appreciated. Please let me know if I haven't provided enough information. </p><p>Thanks, Brian O </p>


created: 2021-10-28T11:29:43-07:00
updated: 2021-10-28T12:53:02-07:00
title: Bookmark backup to import to new PC
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1454574;
creator: JJEULER
content:
<p>Which format is full and best (saved in *.json &amp; *.html) to backup Bookmarks for import to new PC? The *.html file much larger. Saved on external thumb drive.  </p><p>What is "Other Bookmarks" folder? Do these need to be backed up? Using Firefox version 93.0 (64bit) Windows 10 </p><p>Jake </p>


created: 2021-10-28T11:17:07-07:00
updated: 2021-10-28T11:17:07-07:00
title: crash da gmail
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: it
creator: teletronica
content:
<p>Buonasera, succede da qualche giorno che al momento di inserire un allegato dalla posta Gmail il browser va in crash. Grazie Marco </p>


created: 2021-10-28T11:03:40-07:00
updated: 2021-10-28T11:39:37-07:00
title: Titlebar Issue Linux
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454552;
creator: firefox1601
content:
<p>Titlebar occasionally showed up, and even you cannot switch it off through Customize settings... Also sometimes Bookmark bar shows up occasionally, for this I tick and then untick again to disable it, some type of bugs... Is it Window Manager issue? But then why before it worked... </p><p>Ubuntu 20.04 </p>


created: 2021-10-28T11:01:25-07:00
updated: 2021-10-28T15:12:19-07:00
title: Unable to log into onlinebanking.53.com
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454621;
creator: jlarmistead
content:
<p>I  have been using the website <a href="http://www.onlinebanking.53.com" rel="nofollow">www.onlinebanking.53.com</a> for years. I can no longer access it with Firefox, however I can access it using Edge. This is a recent issue </p>


created: 2021-10-28T10:54:43-07:00
updated: 2021-10-28T10:54:43-07:00
title: Thunderbird local folders
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: jdb.management18
content:
<p>I would like to migrate Thunderbird to another computer.  The old computer has wdws 7 and the new one is W10.  Last time I did this I lost all local folders.  It is imperative I keep them.  HELP! </p>


created: 2021-10-28T10:53:23-07:00
updated: 2021-10-28T10:53:23-07:00
title: Firefox browser
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: eppharmd
content:
<p>I don’t know. I changed my default browser in settings but Safari continues to show up on my iPhone. </p><p>I downloaded Google Authenticator but I don’t know what to do with it. I’m terribly confused! I just don’t know what I’m doing, and I don’t know what I am supposed to do. I did get a recovery key however. Please help me if you can.  I get so confused when I read your instructions. The instructions say to click on so and so and I don’t know what to do or where to find what I’m supposed to click on. </p>


created: 2021-10-28T10:51:07-07:00
updated: 2021-10-28T15:13:22-07:00
title: Search Engine Keeps Changing Itself Back to Yahoo
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454622;
creator: screwu2
content:
<p>I often set my default search engine to Google. I save that setting. It works for a while but then every few days it resets to Yahoo.  How can I get my default search engine to stay with the setting I give it?  </p><p>Note: I'm on Mac OS and FF v 93.0 </p><p>Thanks for any help. </p>


created: 2021-10-28T10:50:23-07:00
updated: 2021-10-28T10:50:23-07:00
title: Bookmarks
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: kleinejosephine
content:
<p>Hello, </p><p>I reinstalled Windows the other day because my PC didn't work anymore. The reinstallation worked but sadly I lost a lot of data because of it, for example my Firefox Bookmark Back Up files from before the 28th of October 2021... </p><p>I was sorting my bookmarks and by mistake I imported the bookmarks of 28th of October which I assume was automatically saved. </p><p>Now I lost all my bookmarks dating years into my online history. </p><p>Is there anyway to get back my bookmarks? Since I am synced and logged into my firefox account I just can't believe everything is gone just because of one button that didn't even ask for confirmation...I am devastated.. </p><p>Thanks in advance </p>


created: 2021-10-28T10:49:20-07:00
updated: 2021-10-28T10:49:20-07:00
title: Time on imported items like emails is wrong
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: mongo5491
content:
<p>The time is wrong on anything that shows the time in firefox.  Emails show a time of 5:47 right now when it is only 1:47 where I am Eastern time.  This happens on emails, messenger texts, text program texts, etc...   Is there a way to correct this?  Please help.  I really like using firefox but this is driving me crazy. </p>


created: 2021-10-28T10:44:16-07:00
updated: 2021-10-28T16:40:20-07:00
title: Firefox crashing 10.15.7
tags: desktop;crashing;fix-problems;mac-os-x-10157;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454624;1454646;
creator: afarr83
content:
<p>Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox.  I've been using google maps frequently, so I switched to safari and that crashed too. Trying chrome now -- no problem yet. I'm wondering if GPU is at fault. I've ramped up cooling based on GPU. Still crashing. Tried holding down D and option D to test ram but I just get a command line on a non-responsive screen. </p><p>Model Name:	Mac mini </p><pre> Model Identifier:	Macmini6,2  Processor Name:	Quad-Core Intel Core i7  Processor Speed:	2.6 GHz  Number of Processors:	1  Total Number of Cores:	4  L2 Cache (per Core):	256 KB  L3 Cache:	6 MB  Hyper-Threading Technology:	Enabled  Memory:	16 GB  Boot ROM Version:	424.0.0.0.0  SMC Version (system):	2.8f0 </pre>


created: 2021-10-28T10:17:20-07:00
updated: 2021-10-28T10:17:20-07:00
title: Change a deleted email address
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: zlftcav1
content:
<p>I deleted my aol email account and can't get the verification code to add a new email. How do I change it? </p>


created: 2021-10-28T10:09:29-07:00
updated: 2021-10-28T15:16:50-07:00
title: Can't view Saved logins although they will load on the actual websites
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454625;
creator: shadowlost
content:
<p>When i go about:logins, the entire page is blank. If you hit create new login, it will pop up on the left, but not let you edit anything. </p><p>Help! </p>


created: 2021-10-28T10:08:39-07:00
updated: 2021-10-28T15:17:40-07:00
title: Can't click google tools
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454626;
creator: jaidensjunk
content:
<p>Through Firefox I am unable to click on the google tools after searching for something (area with all, images, videos, news, tools, more), I have tried restarting the browser and my computer. I am being forced to use Microsoft Edge in order for it to work. </p>


created: 2021-10-28T09:51:24-07:00
updated: 2021-10-28T15:18:14-07:00
title: I have lost the view of my bookmarks.
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1454627;
creator: tdferrara
content:
<p>I have tried the various "solutions" posted on this topic, but they have not worked.  What can I do now ? </p>


created: 2021-10-28T09:43:53-07:00
updated: 2021-10-28T09:43:53-07:00
title: issue in website
product: firefox
topic: websites
locale: en-US
creator: ankiyemelish
content:
<p>Hey, I have a site of <a href="https://bestkitchensinks.com" rel="nofollow">https://bestkitchensinks.com</a>. It is not open in Firefox. Kindly, help me how to fix the issue. </p>


created: 2021-10-28T09:40:45-07:00
updated: 2021-10-28T09:40:45-07:00
title: Keeping cookies
tags: windows-7;desktop;cookies;firefox-930;
product: firefox
topic: cookies
locale: en-US
creator: wayne.eisner
content:
<p>Why is it so hard to keep cookies and let Firefox delete others?  Privacy is the hallmark of Firefox, and yet this simple task is so difficult that I have completely given up.  It should be so simple that anyone can do it.  Take a look at Cookie Quick Manager which lets you select right off the extension area.  With Firefox, I have to dig down into the menus, then actually key in a web site.  Fixing this and continuing to enhance cookie management should be top of mind. </p>


created: 2021-10-28T09:37:42-07:00
updated: 2021-10-28T15:20:46-07:00
title: Mail Check Login
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454628;
creator: bill-Mur86
content:
<p>This subject came about from "<a href="http://gmx.com" rel="nofollow">gmx.com</a>" i.e., signing up for this subject. I do not like it, want it or need  it!! If you find it, get rid of it!! I closed the tab, because no search was satisfied!! </p><p>Thank you!! </p><p>Mr. Bill </p>


created: 2021-10-28T08:48:08-07:00
updated: 2021-10-28T13:57:02-07:00
title: Content hidden behind header
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454511;1454519;1454550;1454555;1454601;
creator: mcmuhich
content:
<p>Page content is hidden behind the page header when using dropbox. I depicts normally when I open the page and then when I click on an item the top of the page is hidden behind the header </p>


created: 2021-10-28T08:30:44-07:00
updated: 2021-10-28T11:18:12-07:00
title: Error in bookmark
product: firefox
topic: bookmarks
locale: en-US
answers: 1454513;1454540;
creator: ankiyemelish
content:
<p>Hey, Hope you are doing well. I am facing some issue in bookmark of <a href="https://bagcottage.com/messenger-bag-for-men/" rel="nofollow">https://bagcottage.com/messenger-bag-for-men/</a>. Kindly, guide me how to create bookmark professionally. Thanks. </p>


created: 2021-10-28T08:27:04-07:00
updated: 2021-10-28T11:04:42-07:00
title: Retrieving bookmarks from a Windows Image File of a machine I no longer have
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1454503;1454534;
creator: noelmacara
content:
<p><strong>Copying Firefox Bookmarks</strong> </p><p>I had a Windows 10 machine on which the motherboard died. I had the machine fully backed up in a WindowsImage file. </p><p>Then I bought a new machine of a different make that came with the same version of Windows 10 Professional as I had on my old machine. Unfortunately, the restore program will not restore the file to my new machine. So to retrieve my many useful Firefox bookmarks I opened a VHD (mounting the file onto a virtual drive) and attempted to copy the bookmarks across to the proper directory in the new machine. </p><p>My understanding is that they are kept in %APPDATA%\Mozilla\Firefox\Profiles\ </p><p>Overwriting everything in the new Profiles directory with everything in the Profile directory from my old machine does not work, and I cannot work out what to copy and where to copy it to as the directory structure and the folders it contains are very different on the two machines. </p><p>Does anybody know of a utility out there that will help me? All suggestions gratefully received. </p><p>Thank you, </p><p>NM </p>


created: 2021-10-28T07:35:05-07:00
updated: 2021-10-28T07:35:05-07:00
title: parivahan site sbie e payment success but recept not generated
tags: windows-7;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: nitinvaghela222
content:
<p>we are use parivahan site for rto related work till now parivahan site sbi epay confirm the payment but not issue or generate the receipt so kind help me </p>


created: 2021-10-28T07:26:38-07:00
updated: 2021-10-28T13:33:12-07:00
title: Cannot get preferences menu from Firefox
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454508;1454535;1454592;
creator: isobelk@earthlink.net
content:
<p>I cannot set my preferences because the preferences menu will not display when I select Command, from the pulldown menu under Firefox in the top left banner. I am stuck with whatever this is. I cannot set my search engine. I cannot set my popup preference. I cannot set any preference. I use Mac BigSur 11.5.2. I can't share data. I am having trouble streaming my favorite radio station because I cannot reset my popup preference for the station. Nor can I use my search engine: DuckDuckGo without typing it into the Start search box because I cannot set my search engine preference. I cannot set other preferences because it seems I don't have any options since I can't get the preference menu. </p>


created: 2021-10-28T07:13:51-07:00
updated: 2021-10-28T15:53:17-07:00
title: password sync gone
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1454635;
creator: febriaditya2190
content:
<p>i just reset my pc to defult then i download firefox after download i login to my firefox account and sync but my password gone my firefox acc is : ... plss help me </p><p><br> edited email from public and search/spam bots view as nobody here has access to your Firefox account. </p>


created: 2021-10-28T07:02:34-07:00
updated: 2021-10-28T11:28:20-07:00
title: Long time to open website
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454514;1454545;
creator: ieahsan
content:
<p>Every time I start my Firefox it opens quickly but the certain website is opening for long time, from 2 to 4 minutes.   I have made all the recommendation to improve the Firefox's performance. </p>


created: 2021-10-28T06:32:16-07:00
updated: 2021-10-28T09:44:01-07:00
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454515;
creator: cermitowner
title:
hovering over an option with mouse pointer for more than a few seconds selects the option without clicking  the option -- very annoying ...pages will load etc etc etc

content:
<p>hovering over an option with mouse pointer for more than a few seconds selects the option without clicking  the option -- very annoying ...pages will load etc etc etc </p>


created: 2021-10-28T05:52:32-07:00
updated: 2021-10-28T05:52:32-07:00
title: Cannot Start Download By Single Click Anymore
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: yes6310
content:
<p>Hi, </p><p>It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing happened (Normally I think dialog about if open or save/when to save should pop up). I also try other way to open the link then: 1. If I try to open a new tab on link, then a empty tab was opened (as attached image). 2. If I right click the link and click "Save Link As..." then it will pop up the save folder selection dialog. </p><p>I hope to have any suggestion to fix this issue. Thanks in advance for any support. </p>


created: 2021-10-28T05:26:23-07:00
updated: 2021-10-28T05:55:17-07:00
title: Outlook business account won't login on Firefox
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454468;1454469;
creator: tquay
content:
<p>Yesterday morning all was well. As my usual custom I opened my Microsoft Outlook, checked email and went on with my day. Usually I leave that tab open, but for some reason it got closed. About two hours later I tried to open it again and it will not load, nor let me login to my Microsoft365 business account. I contacted Microsoft and spent two hours on the phone with them trying everything to get this to work. What we discovered: Outlook online opens fine with every other browser, and if I do a private browsing page in Firefox it opens. I've changed nothing in my Firefox settings for many months, but suddenly something is interfering with my ability to get into my email. This, in combination with how slooooooooow Firefox has been over the last month or so is tempting to completely switch to a different browser. Not what I want to do, but it's terribly annoying to not be able to get in my email without having two browsers open at the same time. Please tell me this is in the works to be fixed! </p>


created: 2021-10-28T05:17:50-07:00
updated: 2021-10-28T05:56:43-07:00
title: Bookmarks
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1454470;
creator: rschoenert
content:
<p>version 93.0 (64 bit) Windows 10,  I have lost all my bookmarks and I can not bookmark any pages.  The bookmark tabs are gone. I get the message: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application.  Some security software can cause this problem" What security software? </p>


created: 2021-10-28T04:50:33-07:00
updated: 2021-10-28T05:58:49-07:00
title: Website Blocked by Firefox? Not Loading
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454471;
creator: ashleyblackexperience
content:
<p>Hi I am working on this health related site (<a href="https://www.ashleyblackguru.com/" rel="nofollow">here</a>). The problem I am facing is that the site is not opening on Firefox Windows Version. I don't know what is the reason because it is loading perfectly on my android version and also on other browsers. I dont know whether is due to some security threat or is there any problem with my website. Need Help Thanks. </p>


created: 2021-10-28T04:44:28-07:00
updated: 2021-10-28T05:59:18-07:00
title: british gas web page not opening
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454472;
creator: ehd.purcell
content:
<p><strong>bold text</strong>british gas web page will not open log in page in firefox but ok wiith microsoft edge </p>


created: 2021-10-28T03:38:53-07:00
updated: 2021-10-28T11:26:28-07:00
title: Firefox Passwords using Browser Firefox Lockwise
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454473;1454544;
creator: terry_morrison
content:
<p>Hi, </p><p>I receive your emails on security (How to avoid wire fraud, spot spyware, smash spam and more) and my concern is holding all my passwords in Firefox Lockwise on my Windows devices which are synched. If someone or some process gains access to one of my PC's they would also I presume gain access to all my passwords. Is this true? If so, can I implement password access to my Firefox Lockwise passwords on Windows machines? </p><p>Thanks for your thoughts and hopefully reply. </p><p>best regards, Terry </p>


created: 2021-10-28T03:13:10-07:00
updated: 2021-10-28T03:13:10-07:00
title: Ring Cameras
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: clivewoodltd
content:
<p>Hi, I prefer to use Firefox but had to migrate to Edge because I'm unable to view Ring Live Cameras with Firefox. Chrome and Edge work without an issue but all I get with Firefox is "Activating Live View" but nothing happens past that. This seems really odd  because Firefox will play videos taken by the cameras in the "History" section of the same web page without issue.  I'm using Windows 11 with Firefox 93.0 (64 bit) hanks </p>


created: 2021-10-28T03:09:33-07:00
updated: 2021-10-28T03:09:33-07:00
title: Playing videos in multiple tabs causes one tab to mute
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: malte-.-
content:
<p>Hi all, </p><p>When I play (for example) a YouTube or Netflix video in one tab and scroll through social media on another tab and a video shows up and starts playing. The original tab mutes itself (video continues playing). This can only be fixed by pausing and resuming the original video. </p><p>Any ideas what may cause this problem? </p>


created: 2021-10-28T02:50:56-07:00
updated: 2021-10-28T02:50:56-07:00
title: Why there's no font setting preview?
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: chenlin7788
content:
<p>I feel inconvenient when change the font setting, because there's no font style preview and I'm not familiar with the specific font type. </p>


created: 2021-10-28T02:34:34-07:00
updated: 2021-10-28T03:31:42-07:00
title: Firefox does not start
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1454459;
creator: giovanni.olanda
content:
<p>After a new clean installation Firefox will not start. It generates a crash report in C:\ProgramData\Microsoft\Windows\WER\ReportArchive </p><p>AppCrash_firefox.exe_2dd4e427a29c7793432f8b232e348d43fa3ccf_b5a654c8_3fe69cd3-6f6e-4ee6-892f-f849836f0392 </p><p>Can you help me to get Firefox starting? </p>


created: 2021-10-28T02:21:34-07:00
updated: 2021-10-28T02:21:34-07:00
title: Sync not working for browser
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: denlu321
content:
<p>I'm currently trying to sync my firefox setup onto a laptop i will be using. So I made a firefox account and synced my data on it, but when I sign into the account on my laptop only my bookmarks gets synced while everything else doesn't get synced (password, add on, settings, etc.) </p><p>Both firefox browser are running on the same version and up to date, I have no master password set and have made sure that all the content I want synced are ticked in the settings. </p>


created: 2021-10-28T02:20:30-07:00
updated: 2021-10-28T04:00:57-07:00
title: Huge RAM consumption, over time
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454455;1454463;
creator: kjuteq
content:
<p>I looked at various tips on how to solve a RAM problem. But I don't understand why my firefox takes about 800MB of RAM after startup, but sometimes after the time of use it suddenly takes 16GB of RAM.  Does Mozilla not have a tool to track which part of Firefox uses so much RAM? </p>


created: 2021-10-28T00:11:42-07:00
updated: 2021-10-28T09:36:55-07:00
title: Firefox is always crashing on certain websites
tags: desktop;crashing;fix-problems;escalate;windows-10;bug_1;fonts;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454474;1454476;1454477;1454479;1454490;1454512;
creator: domerono
content:
<p>This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028 </p><p>On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the whole window including the menu bars will flash white and then it will crash... Opening in troubleshoot mode will lead to the same result. </p><p>Thank you if you can help me. </p>


created: 2021-10-27T22:31:00-07:00
updated: 2021-10-27T22:31:00-07:00
title: FF93 incredibly slow on each initial page load
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: nicky9499
content:
<p>As above. I don't really keep track of versions but it's at v93 right now and only this week started to perform extremely slowly with regards to the initial loading of ~90% of the pages I visit, even cached and frequented sites. Once past that it performs as normal. Speedtesting is fine but Browserbench results are horrendous. (This is my first time running this test so I don't have a previous FF result to compare with.) </p><p>FF93: 59.497 Chrome95: 119.820 Edge95: 117.970 </p><p><a href="https://imgur.com/a/qw3CWI0" rel="nofollow">https://imgur.com/a/qw3CWI0</a> </p><p>Already tried: clearing site data and cache, incognito, safe mode, and of course cutting addons to a minimum. </p><p>Currently installed: AdBlock Plus Dark Reader Don't Accept image/webp Facebook Container ffCK Overlays uBlock Origin View Image Ressurected YouTube NonStop </p><p>Can someone advise what else can be done or what is going on please? I've been faithful to FF for over a decade and have all my bookmarks, history and credentials saved to this account. However if this is going to be the user experience moving forward - then all I can say is I will not be joining the declining Firefox user base. W10, i5-9400f, 32GB ram, wired CAT6 + 1Gbit Fibre. </p>


created: 2021-10-27T22:25:31-07:00
updated: 2021-10-28T06:14:31-07:00
title: All types of media - videos or audios stopped playing on Firefox since a few weeks
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454481;
creator: ajnagane
content:
<p>All types of media - videos or audios stopped playing on Firefox since a few weeks. The page opens but the after clicking play button it keeps on loading. As per online articles, I disabled all extensions, unticked hardware acceleration etc but nothing has helped so far. </p><p>I'm at a point where I will stop using this browser altogether. </p>


created: 2021-10-27T22:18:32-07:00
updated: 2021-10-28T13:00:14-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454452;1454577;
creator: shreyawarade2
title:
Is there any other easy way to do two-step authentication, instead downloading an authentication-app?

content:
<p>Please, find an easy way to do two-step authentication without downloading an app just for this. </p>


created: 2021-10-27T21:36:40-07:00
updated: 2021-10-27T21:36:40-07:00
title: No options menu in extension manager and no icons in toolbar (Zorin OS Lite)
tags: desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: deedhoet
content:
<p>I'm using Firefox 93.0 on Zorin OS Lite 15.3 32 bit. There are no options menu available in the extensions manager. Ublock origin and Enhancer for Youtube. All extensions icons doesn't show up too in the toolbar so I can't manage them. No problem in Windows 7 and Windows 10. </p>


created: 2021-10-27T21:13:33-07:00
updated: 2021-10-28T16:22:54-07:00
title: Pin to Taskbar
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1454483;1454596;1454617;1454630;1454641;
creator: fredgough
content:
<p>I can pin Firefox to my Taskbar and used to be able to pin shortcuts to that but all of a sudden I cannot pin shortcuts to that Firefox that it is sitting on the Taskbar. I drag them to the Firefox shortcut on the Taskbar and a message pops up “Pin to Firefox?” but when I right click on the Taskbar Firefox link there are only the original shortcuts that were there before this problem began. I have tried Uninstall &amp; Reinstall but nothing works. </p>


created: 2021-10-27T21:00:33-07:00
updated: 2021-10-28T06:27:01-07:00
title: Trouble with TV5MONDEplus.com
tags: desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454484;
creator: cldjr1
content:
<p>French expat in Asia I noticed that since the launch of this free website, Firefox 93.0 running with macOS Big Sur 11.6 is unable to connect properly with the French TV5MONDEplus website. Access to the site is entirely possible but the connection seems to stop as soon as you try to view the programs offered… This problem doesn't arise by using Chrome. </p>


created: 2021-10-27T18:18:42-07:00
updated: 2021-10-27T18:18:42-07:00
title: Is memory cache a vulnerability of disclosure of sensitive information?
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: yong-liang.liu
content:
<p>According to FAQ of Caching Mechanism (<a href="http://mozilla.org" rel="nofollow">mozilla.org</a>), it is by design to cache “documents specifically marked for "not caching" through-- "Pragma: no-cache" or a "Cache-control:" directive specified as an HTTP response header” in memory to improve performance.  So, it is possible for you to view sensitive information from the Firefox memory cache after you log out an web application and keep Firefox open. </p>


created: 2021-10-27T17:39:16-07:00
updated: 2021-10-27T17:39:16-07:00
title: I'm leaving Firefox. Disgusted with using this browser.
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: bonnygal2
content:
<p>I am constantly unable to access websites.  My data seems to  clog up.  I'm in my 70's and have no patience or training for sifting though numerous fixes and possible solutions. I've done my best with no improvement.  My husband is having the same issues on his computer.  All my previous efforts erase my sign ins and require me to constantly enter new sign in information for my common websites.   I can use Safari and Chrome without these issues so unless I get some form of personalized help that doesn't require a great deal of technological skill, I'm leaving this browser greatly disappointed in the lack of support. </p>


created: 2021-10-29T15:51:34-07:00
updated: 2021-10-29T15:51:34-07:00
title: Lo sentimos hemos bloqueado tu cuenta
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: es
creator: robertnfinnie
content:
<p>El correo robertnfinnie@tutanota.com, es valido. Por favor desbloqueen mi cuenta. Realmente nunca había tenido problemas antes ahora que inicio sesion en otro lapto me sale ese mensaje "hemos bloqueado tu cuenta..." </p>


created: 2021-10-29T15:42:03-07:00
updated: 2021-10-29T16:28:18-07:00
title: Verify with reCAPTCHA
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1454954;1454957;
creator: borondama
content:
<p>I cannot  verify with RECAPTCHA - keep getting message: "cannot contact reCAPTCHA. Check your connection and try again." Connection is fine!?? </p>


created: 2021-10-29T14:49:46-07:00
updated: 2021-10-29T16:26:42-07:00
title: Problem with syncing and security and cookies
tags: desktop;sync;windows-10;syncerr;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1454955;1454956;
creator: redwingaloft
content:
<p>I'm having a problem that appears to be linked to syncing.  I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days.    It will manifest itself in a few ways:  </p> <ul><li> Facebook feed stops or is blank after about 2 or 3 entries. </li><li> Pandora won't start, it freezes on the initial opening page. </li><li> Facebook Marketplace won't display large pictures, they are blurred out.  </li><li> If I try to log into my Firefox account, it tells me that cookies and local storage are disabled.  When this happens if I delete all cookies or add exceptions, the issue remains the same and I can't login to my account.  </li><li> Some Yahoo news feeds won't display any pictures.  </li></ul> <p>I've investigated it and reviewed many of the messages about pictures being blurred or not showing, but not finding anything about the problem continually repeating.  I have used "Refresh Firefox" about 10 times now, and the issue still comes back.  </p><p>When it does, other things I've tried are: </p> <ul><li> Added in cookie exceptions for each website above. </li><li> Turned off Enhanced Tracking Protection for each website above. </li><li> Cleared all cookies manually. </li><li> In my Firefox account, I have deleted and re-added all my devices.  Would it be helpful to completely delete my account?  The issues only occur with one device, my PC desktop machine.   </li></ul> <p>Any assistance is graciously requested, but this is becoming awfully perturbing.  I'd love to give you screenshots or logs when this happens, but I can't even log into the forum, but let me know what  I need to capture for next time!  Thanks! </p>


created: 2021-10-29T14:49:26-07:00
updated: 2021-10-29T14:56:14-07:00
title: how to save webpage on desktop as shortcut
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454945;
creator: dujuarez
content:
<p>How do I save webpage on desktop as shortcut. Online reponse speaks of padlock. I don't see padlock. And Mozilla site answers with how to stop creating shortcut automatically. </p><p><br> Thank you </p>


created: 2021-10-29T14:42:45-07:00
updated: 2021-10-29T16:51:17-07:00
title: Trying to install 52.9.0esr over 49.0 on XP
tags: windows-xp;desktop;download-and-install_1;esr;firefox-520;
product: firefox
topic: download-and-install
locale: en-US
answers: 1454958;1454969;
creator: jean61
content:
<p>Figured out the basic issue (from Solutions here) why old Firefox not working on old XP-SP3.  Found 52.9.0esr download - but when I run the file, it keeps telling me to "Close Firefox". Used Task Manager - nothing - not Firefox or anything else - is shown to be running. Any ideas? Might not be a Firefox issue, but would appreciate any insights. TIA - Jean </p>


created: 2021-10-29T14:17:51-07:00
updated: 2021-10-29T16:50:11-07:00
title: Logins and passwordx
tags: linux;desktop;sync;firefox-770;
product: firefox
topic: sync
locale: en-US
answers: 1454936;1454960;1454961;1454962;1454967;
creator: phil152
content:
<p>I am running Linux version of Firefox. It has just upgraded itself - without any warning that logins and passwords would no longer be accessible The upgrade cannot read previous version of my profile, so I cannot access login and password from my old profile I have used Profile Manager, but it refuses to open my previous profile with the updated Firefox.  How can I access my passwords from before this update? </p>


created: 2021-10-29T13:58:42-07:00
updated: 2021-10-29T13:58:42-07:00
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: thepcmedic
title:
How Can I Make Firefox 93 Stop Asking If I want to Add Second Webmail Service As An Application for Mailto Links?

content:
<p>Greetings to all! </p><p>I am experiencing a minor annoyance with Firefox that I would like to resolve before it becomes a major PITA. </p><p>I am running Firefox 93 on Linux Mint 20.1.  I have email accounts with two different webmail providers: Gmail and ProtonMail. I have Gmail selected as the application I wish to use when I click a mail link on a web page.  For the last couple or three months though, when I open my account on <a href="http://Protonmail.com" rel="nofollow">Protonmail.com</a>, an extra window appears at the top of the Firefox window which reads  </p><p>"Add "<a href="http://mail.protonmail.com" rel="nofollow">mail.protonmail.com</a>" as an application for mailto links?" This question is followed by a button labeled "Add application", but no button labeled "No, thank you", or "Bugger off", or anything similar. </p><p>I can close the window by simply clicking on the close window X in the upper right corner  and that is that, but ONLY for the current session. </p><p>What I would like to figure out is the process by which I can 'teach' Firefox that, No!  I DO NOT want to add "<a href="http://mail.protonmail.com" rel="nofollow">mail.protonmail.com</a>" as an application for mailto links. </p><p>I have looked high and low across the 'net, and particularly on Mozilla's site for an answer to my query, but I have had no joy. </p><p>By involving Mozilla Support in my quest, I am hopeful that I am simply overlooking the solution to this irksome issue. </p><p>I eagerly await a reply. </p><p>My respect and Best Regards, </p>


created: 2021-10-29T13:49:33-07:00
updated: 2021-10-29T13:49:33-07:00
title: Firefox will not open Finder on MacOS Monterey
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: hunterw.mail
content:
<p>I have tested on multiple sites and since Monterey released and I installed it on my Mac, Firefox can't open the Finder to upload files. This is critically important to me as I am a student and most of my classes require me to submit all my assignments online. </p>


created: 2021-10-29T13:45:00-07:00
updated: 2021-10-29T13:45:00-07:00
title: Slowness and Speed-Battle
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: aussiestefano
content:
<p>I have the last version but I've found a bit too much slowness here and there so I did a test with Speed-Battle and the results are always 450-460 (very low the store 180) when Google Chrome is always over 1000 with the store at over 800.  Has someone done this test and what are your values </p>


created: 2021-10-29T13:30:04-07:00
updated: 2021-10-29T16:38:02-07:00
title: Restart button
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454941;1454965;
creator: noel_envoide
content:
<p>Does anyone know how to get this thing, or something like it, working.  For me, stopped functioning after Fx 89 </p><p>Restart Button for Firefox. <a href="https://gist.github.com/Sporif/ad6e917d87787491538bac80d3c8918c#comments" rel="nofollow">https://gist.github.com/Sporif/ad6e917d87787491538bac80d3c8918c#comments</a>] </p><p>Only interested in the Restart function. </p>


created: 2021-10-29T13:28:47-07:00
updated: 2021-10-29T14:22:22-07:00
title: No pop-up blocked info bar
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454918;1454938;
creator: gabtry
content:
<p>Hi I'm trying to do an online course with Moodle content but am repeatedly unable to open it. I have clicked on the 'allow' option on the info bar a couple of times but the rest of the time it </p><pre>doesn't come up at all. Info in your help sections says go to settings but I don't get the same menu </pre> <p>you are talking about so can't enter the address to be unblocked. Thanks </p>


created: 2021-10-29T12:44:13-07:00
updated: 2021-10-29T12:44:13-07:00
title: Webpage shortcut add to homepage
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: benjammin98
content:
<p>Couple of days ago, i installed Ubuntu OS along with signing on to Firefox on Ubuntu to sync my browser. After that, i noticed the webpage shortcuts on the homepage on my other devices disappeared.  I am trying to add it back but i don't see the menu button to the right of the url to allow me to do that. Am i doing something incorrectly? </p>


created: 2021-10-29T12:30:30-07:00
updated: 2021-10-29T12:30:30-07:00
title: Dashlane Extension
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: br.anschutz
content:
<p>Will Firefox start accepting SSB (Single-Site-Browser) or PWA (Progressive Web Apps in the future, or do I need to change Browsers to one like Brave that does? </p>


created: 2021-10-29T12:27:02-07:00
updated: 2021-10-29T13:48:08-07:00
title: Firefox ver 18.05
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454920;1454922;
creator: bluepigeye
content:
<p>Firefox will not maintain settings when computer is restarted.  I have downloaded new version and installed. Tried different settings and it did not help.  Please help, I don't want to go back to Edge. </p>


created: 2021-10-29T12:14:10-07:00
updated: 2021-10-29T13:49:10-07:00
title: browser
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454923;
creator: mrpurr
content:
<p>the last few days when i go in to my on line banking it freezes and a message comes up saying this page is slowing down firefox .to speed up your browser stop this page. it does not help problem continues.everything else i go into works fine. i contacted my bank and they said their was no problem on their end could you please help me thank you </p>


created: 2021-10-29T12:14:04-07:00
updated: 2021-10-29T16:22:02-07:00
title: Firefox has slow internet speed
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454924;1454931;1454944;1454952;
creator: alan_horn
content:
<p>Firefox (and Thunderbird) has become slow in recent days. I've used the Refresh option, removed all add-ons and it's still slow. The best Speed Test = 23Mbps.  With Microsoft Edge = 116Mbps. </p>


created: 2021-10-29T11:42:49-07:00
updated: 2021-10-29T11:42:49-07:00
title: Firefox on Mac M1 now using ungodly amount of RAM
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: garrett.m.groff
content:
<p>Firefox RAM usage on M1 Mac has dramatically increased. Unfortunately, b/c the memory usage is in firefox parent process, I can't simply terminate a process corresponding to a "tab", meaning I have no choice but to restart Firefox (closing &amp; reopening all tabs) every hour or so of usage. </p><p>This is a new issue from a long-time firefox user (on multiple operating systems). It happened after I upgraded the Mac to "Monterey", which may or may not be coincidence. </p>


created: 2021-10-29T11:18:01-07:00
updated: 2021-10-29T11:18:01-07:00
title: recent update has changed a few things!
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: mbriton
content:
<p>Hi 1) since your recent update when i flick between tabs the sound disappears once i leave the tab with sound 2) For years i've been watching sport on a particular website which often splits its own screen during horse racing, and when i go to full screen the picture doesn't fir on my screen anymore. 3) Again on another site when I use the scroll in control on my keyboard it doesn't do what it used to! </p><p>thanks mike </p>


created: 2021-10-29T11:16:34-07:00
updated: 2021-10-29T11:16:34-07:00
title: Weird glitch on Firefox 93
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: Snkk
content:
<p>Hello people, </p><p>I've got a weird glitch on a brand new M1 Macbook with macOS Monterey. </p><p>The system is set to use a non-latin right-to-left language, so the entire UI is "mirrored" compared to a left-to-right language UI like English. </p><p>This includes the macOS semaphore window controls, located on the top-right corner of the window instead of the usual top-left corner. </p><p>Firefox for the most part adapts to the right-to-left UI, except it keeps the semaphore controls on the top-left corner instead of moving them on the top-right corner, and by doing so, it cuts the maximize button (green). </p><p>I've tried all the solutions I could think of, including: </p> <ul><li> disable the hardware acceleration </li><li> start in safe mode </li><li> disable the webrendering from about:config </li><li> start with all add-ons turned off from about:profile </li><li> start with a brand new profile from about:profile </li></ul> <p>The issue still persists. </p><p>Here's a screeenshot for reference, as you can see the semaphore is "flipped" because it follows the system locale (so from left to right you have green-yellow-red instead of the usual red-yellow-green), but Firefox doesn't move it on the right part of the window, it keeps it on the left corner so it cut the maximize button. </p><p>The correct behaviour (as any other application does) should be to have the semaphore controls on the top-right corner of the window, not the top-left. </p><p>Does anyone know a solution to this problem?  </p><p>Should I open an issue on Bugzilla too? </p><p>Thanks. </p>


created: 2021-10-29T11:12:22-07:00
updated: 2021-10-29T11:12:22-07:00
title: The background color of the tabs
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: kmomot.kun
content:
<p>Hello. I'm switching to a new computer soon. I installed Firefox there, I made it fit for the most part, but I can't find the background options in the tools. On my current computer, as can be seen in the attached photo, the background is white and the text is black. In Firefox, on a new computer, the opposite is true - white text on a black background. Where can I change it to make it look like the old one, i.e. in black and white? </p>


created: 2021-10-29T11:03:52-07:00
updated: 2021-10-29T11:03:52-07:00
title: Why doesn't Windows 11 taskbar stay on top when browsing with Firefox?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: es
creator: crash.and.burn
content:
<p>The Windows 11 taskbar isn't displayed on top of the Firefox browser windows/pages. It stays on top in Google Chrome and in Internet Explorer with no issues, the same for other Office apps, but not Firefox.  </p><p>I tried an old thread that directed me to change the name of xulstore.json but I either didn't do it well or it doesn't work.  </p><p>Help! </p>


created: 2021-10-29T10:46:25-07:00
updated: 2021-10-29T11:18:57-07:00
title: Websites think I am in Canada
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454860;
creator: jakeheyerdahl
content:
<p>How can I convince firefox that I am in the US? All websites that change based on location think that I am in Canada and sometimes become completely useless because I cannot use their "near me" features.  </p><p>I used a VPN a few months ago so I could watch programing on the CBC. I have since deleted my VPN and made sure that all of my OS setting show that I am in the US, also all of the other browsers on my computer do not have this issue.  </p><p>I want to continue using firefox, but until this is resolved I am going to have to go back to google. </p>


created: 2021-10-29T10:34:15-07:00
updated: 2021-10-29T10:40:42-07:00
title: New computer, which firefox is best for it
tags: desktop;beta;download-and-install_1;windows-10;firefox-940;
product: firefox
topic: download-and-install
locale: en-US
answers: 1454841;
creator: Nathanskiles01
content:
<p>So I just bought a new HP laptop. It has 2 Terabytes and 8 GB of Ram.  Basically I want the firefox version that is the MOST stable BUT also has the newest shit. Like i want the Beta programs but i dont want the beta bugs..... So basically i dont know if yall could help me out at all.  should i gert the </p>


created: 2021-10-29T10:25:29-07:00
updated: 2021-10-29T10:44:20-07:00
title: Not Launching
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1454843;
creator: jfamcam
content:
<p>Troubling shooting I have - Fission Windows  -0/1 Disabled by default &amp; Launcher Process -Disabled due to failure - I got Foxfire VPN - It didn't work well for me - When I deleted it I got an error message - msi file missing - reinstall Foxfire - I did but it will not launch (connect to the internet). </p>


created: 2021-10-29T10:07:21-07:00
updated: 2021-10-29T12:54:27-07:00
title: Connects to old URL
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454844;1454864;1454865;1454869;1454870;1454882;1454888;1454897;1454898;
creator: jrutzler
content:
<p>www. web address entered takes me to a website which has not been updated instead of the updated website.  Entering the same www. in Edge takes me to the updated website.  Specifically, <a href="http://www.camphillpres.org" rel="nofollow">www.camphillpres.org</a> takes me to the old website where the word "More" is on the right side of the banner.  The updated site has on the right the 2 words "Preschool" and "Donate". </p>


created: 2021-10-29T09:56:50-07:00
updated: 2021-10-29T11:45:25-07:00
title: Using diacritical marks in a chosen foreign language
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454867;
creator: GutoBebb
content:
<p>I've just added French as a Firefox language choice. The next need is to be able to write in French websites using characters that include French diacritical marks (accents, cedillas, etc.) How can I do that with my standard American keyboard? I'm using Windows 10 Professional on a PC desktop, but I don't know whether this is a Windows issue or a Firefox issue or even what to do if I'm told that it's one or the other. Using my word processor (Libre Office) I know how to do this, but not while using Firefox. Usually, French websites (in my limited experience) seem quite accommodating when it comes to Americans leaving out diacritical marks, but I just got into an important French website that insists on CORRECT FRENCH! Are there perhaps special add-ons for this? </p>


created: 2021-10-29T09:49:46-07:00
updated: 2021-10-29T11:14:59-07:00
title: Firefox Developer Edition doesn't display screenshots correctly
tags: desktop;beta;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454846;1454858;1454859;
creator: atomh4xx0r
content:
<p>After I take a screenshot of the whole screen or a part of the screen on Windows, it goes to the clipboard. But when i paste this screenshot in websites, it appears in a bunch of coloured stripes, like a broken TV screen. What's the problem? </p>


created: 2021-10-29T09:49:46-07:00
updated: 2021-10-29T10:56:55-07:00
title: Email Firefox opens to choose what email to use to send a link
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1454849;
creator: Nisaba
content:
<p>For example, I want to send a link to a page on Firefox, so I click the little envelope icon, but my two choices to use which email program to send the link has old emails and I need to change it--the sending program--to my current email address. Does that make sense? How do I change it? I'm logging in here with new email address. </p>


created: 2021-10-29T09:42:08-07:00
updated: 2021-10-29T13:54:56-07:00
title: Inadvertent Zoom While Moving Cursor Across Web Page
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454852;1454927;1454928;
creator: p2farrier
content:
<p>Suddenly and unexpectedly a web page will extreme zoom.  This happens only occasionally but enough to be annoying.  It happens while moving the cursor across the page but with no clicking of my mouse (Mac Magic).  Once the zoom occurs I can't figure out how to reverse the situation.  Only remedy is to quit the page.  I spoke to Apple Support twice and they can't figure out why this is happening.  They suggested that it must be a Firefox issue. I've looked through all the Firefox Preferences and tried different zoom settings but I don't see anything that explains this phenomenon.  Below are before and after screen shots of the inadvertent zoom.  Help please. </p><p>Thanks </p>


created: 2021-10-29T09:41:54-07:00
updated: 2021-10-29T14:19:58-07:00
title: Allows asks for permission to open any web page
tags: windows-vista;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454854;1454914;1454937;
creator: bkohrn11
content:
<p>Firefox always requesting permission to open any web page. Doesn't stop even with lower safety option and don't want to turn off security fully </p>


created: 2021-10-29T09:20:59-07:00
updated: 2021-10-29T09:32:38-07:00
title: Slow Firefox
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454808;
creator: lizflett
content:
<p>My online banking access is not available due to ;   " this page slowing down Firefox.  To speed up your browser, stop this page " </p><p>I did that and did not help. </p>


created: 2021-10-29T09:10:20-07:00
updated: 2021-10-29T09:36:54-07:00
title: websites will not open with Firefox
tags: desktop;websites;beta;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1454810;
creator: roylambeth
content:
<p>I deal with <a href="http://www.vistaprint.co.uk" rel="nofollow">www.vistaprint.co.uk</a> The website opens, but I am unable to log in as the page freezes. I phoned Vistaprint and they told me never to use Firefox as it has problems, but to use Chrome. <a href="http://www.vistaprint.co.uk" rel="nofollow">www.vistaprint.co.uk</a> works normally with both Chrome and Windows Edge, but I prefer Firefox.  Why do sites not work properly with my preferred browser - Firefox? </p>


created: 2021-10-29T08:42:54-07:00
updated: 2021-10-29T13:40:03-07:00
title: Why is firefox trying to connect to vr46.dxnt.net ?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454801;1454807;1454829;1454839;1454915;
creator: Styx13
content:
<p>Since October 22nd, my antivirus (Bitdefender) blocked several attemps from Firefox.exe to connect to <a href="http://vr46.dxnet.net" rel="nofollow">vr46.dxnet.net</a>. </p><p>Could somebody explain why Firefox is attempting to connect to that address ? </p><p>The <a href="http://dxnet.net" rel="nofollow">dxnet.net</a> domain seems to be registered with godaddy and according to the details in the whois database actually belong to godaddy itself ? </p><p>Registrant Name: Registration Private Registrant Organization: Domains By Proxy, LLC Registrant Street: <a href="http://DomainsByProxy.com" rel="nofollow">DomainsByProxy.com</a> Registrant Street: 2155 E Warner Rd Registrant City: Tempe Registrant State/Province: Arizona Registrant Postal Code: 85284 Registrant Country: US Registrant Phone: +1.4806242599 Registrant Phone Ext: Registrant Fax: +1.4806242598 Registrant Fax Ext: Registrant Email: <a href="http://dxnt.net" rel="nofollow">dxnt.net</a>@domainsbyproxy.com </p><p>Could somebody shed some light as to what is that address used for by Firefox ? </p><p>Version of Firefox: 93.0 (Windows) </p><p>Thank you </p>


created: 2021-10-29T08:40:08-07:00
updated: 2021-10-29T09:18:12-07:00
title: Yahoo mail access not available
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454795;
creator: geno368
content:
<p>For several years I have always checked all my email accounts with Firefox and for the last few months, yahoo mail is not accessible.  It redirects to att or <a href="http://currently.com" rel="nofollow">currently.com</a>.  I have to open chrome browser and it works fine. </p>


created: 2021-10-29T08:36:33-07:00
updated: 2021-10-29T09:38:07-07:00
title: User name drop down tabs
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454811;
creator: chefterry46
content:
<p>When I go to a website to sign in with my user name or email a drop down tab appears with an assortment of previously used emails or user names from earlier times. I do I stop this from happening? In settings I am already using clear browser history when Firefox is closed. I have never used the lock-site feature and it currently is empty. I just don't like this feature and do not want it. Help. Thank you. </p>


created: 2021-10-29T08:25:45-07:00
updated: 2021-10-29T09:38:40-07:00
title: Optimum email access through Firefox
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454812;
creator: Nardi16
content:
<p>Firefox has blocked my incoming email from Optimum. It has  been great for many months until this last week. I decided to try Google access with Optimum and it it comes in OK. Puzzeling! </p>


created: 2021-10-29T08:11:47-07:00
updated: 2021-10-29T09:39:48-07:00
title: Can't get Ff browser to open
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1454815;
creator: grantcurry
content:
<p>Trying to install Firefox on a HP Windows 10 laptop. It installs but when I try to open the Ff browser it opens the Bing browser instead. </p>


created: 2021-10-29T07:41:09-07:00
updated: 2021-10-29T09:54:57-07:00
title: set default profile from the command line
tags: linux;desktop;download-and-install_1;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1454817;1454819;1454822;
creator: gitdev-bash
content:
<p>How do i set the default profile from the command line on windows? I am trying to create an automation script. Thanks </p>


created: 2021-10-29T07:35:15-07:00
updated: 2021-10-29T07:46:28-07:00
title: Firefox account not syncing
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: kknightnew
content:
<p>My main computer is login Firefox Accounts and sync all. ฺBut now my main computer is broken. I use a secondary computer and Login Firefox Accounts. But firefox doesn't sync everything from Firefox Accounts. .......I shouldn't trust sync at all. </p>


created: 2021-10-29T07:35:01-07:00
updated: 2021-10-29T10:27:31-07:00
title: Opening external hyperlinks, Firefox (93.0 on Big Sur) opens multiple windows and bogs down
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454836;1454838;
creator: kaberf
content:
<p>Whenever I click on an external link from another application, Firefox opens two windows: One window for the requested link and one window with my homepage (which I have no use for at that moment) behind the requested link.  It also appears to get bogged down for several minutes on both windows.  If I manage to navigate to the hindmost window (loading my homepage) and close it, the requested window proceeds to load.  This is very annoying and time-consuming.  How do I fix this so that Firefox opens ONLY the link I requested? </p>


created: 2021-10-29T07:19:29-07:00
updated: 2021-10-29T08:07:58-07:00
title: Midi devices?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454778;
creator: owensteele2011
content:
<p>how can i use a midi device in firefox on sites that support it? windows 10 it works with chromium based browsers, but not firefox id love to see this implemented </p>


created: 2021-10-29T07:07:34-07:00
updated: 2021-10-29T07:07:34-07:00
title: Firefox Upgrade
tags: linux;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: vhradice
content:
<p>where is the rpm file to upgrade Firefox using dnf on Fedora? </p><p>I have tried flatpak and it does not work. </p>


created: 2021-10-29T06:30:50-07:00
updated: 2021-10-29T06:35:38-07:00
title: Open link behavior in gmail vs other sites
tags: mac-os;desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1454765;
creator: stephan.uzzell
content:
<p>Firefox 78.15.0esr Mac OS 11.6 </p><p>Strange behavior (imho): in gmail, in an email, if I click on a link, it opens in a new tab behind the current one. In any other website, clicking a link brings it up in the current tab. </p><p>In any other website, command-click opens a link in a new tab behind the current. In gmail, in an email, command-click on a link does nothing. </p><p>In both gmail and other websites, command-shift-click opens a link in a new tab and makes it the active tab. </p><p>I have years of muscle memory of command-click to open links in gmail - that's how every other browser I've used works. Is there a setting to make FF behave consistently, both with how it handles other websites and with how every other browser works? </p>


created: 2021-10-29T04:23:51-07:00
updated: 2021-10-29T06:39:14-07:00
title: Mensaje de error al utilizar Google
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: es
answers: 1454766;
creator: 17samper
content:
<p>Cuando trato de utilizar Google desde el buscador me aparece el mensaje de error que  adjunto. Traté de solucionarlo siguiendo las instrucciones que me indicaban en la ayuda borrando el historial, etc. Desde entonces no me deja acceder a ninguna aplicación de Google. </p>


created: 2021-10-29T03:45:37-07:00
updated: 2021-10-29T03:45:37-07:00
title: Javascript alerts back on?
tags: desktop;customize;
product: firefox
topic: customize
locale: fi
creator: yhteys
content:
<p>Hi! </p><p>I code some Javascript on my web-page <a href="http://comm-board.com" rel="nofollow">comm-board.com</a> including alert() commands. I use Firefox. </p><p>Now I mistakenly shut off alerts from the page ('Don't show anymore alerts from this website.') How I can get alerts back? </p><p>I know this is a stupid Firefox settings question, but I went through a lot of googling already without success. </p><p>BR, Juha Kettunen </p>


created: 2021-10-29T03:10:47-07:00
updated: 2021-10-29T05:17:05-07:00
title: Visualizzazione pagine errata
tags: mac-os;desktop;fix-problems;
product: firefox
topic: fix-problems
locale: it
answers: 1454753;
creator: fabio-stoppani
content:
<p>Buongiorno, da alcuni giorni visualizzo i miei siti (per esempio: <a href="http://www.saveriosaltarelli.it" rel="nofollow">www.saveriosaltarelli.it</a>) in modo errato; da altri browser (Chrome / Safari, tutto regolare). Aggiungo immagine con visualizzazione immediata del problema. Ho già svuotato la cache e reinstallato Firefox. </p><p>In attesa di Vostri suggerimenti, cordiali saluti. Fabio Stoppani </p><p>fabio-stoppani@alice.it </p>


created: 2021-10-29T02:33:01-07:00
updated: 2021-10-29T10:58:18-07:00
title: Why do I lose my session if I have anonymous tabs open?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454747;1454851;
creator: doom_inside
content:
<p>Let's say I have a session going on with a lot of tabs that I want to eventually get to. If I open an anonymous window, then close the main browser window BEFORE I close the anonymous one, my entire session is lost forever. I can't restore session if I try to reopen the browser, regardless of if I close the anonymous window. </p><p>Why is that? Can I stop it from happening somehow? I don't want to lose my sessions whenever I forget I have an anonymous window open. </p>


created: 2021-10-29T02:19:29-07:00
updated: 2021-10-29T05:20:20-07:00
title: firefox - gmail - pdf
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: it
answers: 1454755;
creator: enrico.ligato
content:
<p>buongiorno,  ogni volta che cerco di aprire un file pdf dal menù di inserimento allegati di gmail il browser va in crash </p>


created: 2021-10-29T01:58:13-07:00
updated: 2021-10-29T13:44:06-07:00
title: How to disable the giant "Search with DuckDuckGo" banner that appears on typing "d" in the URL bar?
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1454886;1454919;
creator: alexander.rymashevskiy
content:
<p>Firefox 91 </p><p>See screenshot. </p><p>I've been a Firefox user since the days of 2.0.  I know what DuckDuckGo is, what search is, what it does and how to use it.  I've set this search engine up myself!  I don't need a tutorial. </p><p>How can I disable this misfeature? </p><p>Thanks, Alex </p>


created: 2021-10-29T01:20:21-07:00
updated: 2021-10-29T13:51:33-07:00
title: Creating a user profile
tags: desktop;privacy-and-security;profiles;privacy-and-security_1;escalate;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1454878;1454925;
creator: bnakagawa
content:
<p>Dear Mozilla support, </p><p>I have a Windows 10 machine that I'd like to apply new security settings to each user (block dangerous downloads, disable pop-up windows, automatic updates set, etc.).  Is there a way I can create a few new security setting and push them to all the user on a machine? </p><p>If there is, would the process be the same for Windows 2019 server and Ubuntu? </p><p>Thank you, Bert </p>


created: 2021-10-29T00:48:11-07:00
updated: 2021-10-29T00:48:11-07:00
title: /usr/lib/firefox/firefox -new-window is consuming cpu
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: it
creator: stefano.buttarelli
content:
<p>HI there  </p><p>i was observing my htop on ubuntu and /usr/lib/firefox/firefox -new-window was frequently on top with a cpu consuming often above 50% and sometimes topped 100% </p><p>i removed an extension (IM translator) and it lowered down oscilling between  3-12% with peaks to 50% but very rarely </p><p>i noticed as well that it raises when there are messages such as firefox relay to be read </p><p>just to let you know, before removing IM translator it was a bad problem now it's only bothering </p><p>regards Stefano Buttarelli </p>


created: 2021-10-29T00:10:40-07:00
updated: 2021-10-29T00:10:40-07:00
title: Updates causes profile errors on second PC
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: david.lindon
content:
<p>I have firefox synced across 2 PCs both set to auto install updates. When one has auto updated and I come to use the second, I get a message that my profile cannot be used on an old version and I am required to create a new profile (or exit firefox). I have to then update and re-sync which is very annoying. </p>


created: 2021-10-28T23:53:12-07:00
updated: 2021-10-29T05:01:19-07:00
title: Firefox Extremely Slow Only for Yahoo Email
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454749;
creator: dailyword1
content:
<p>Firefox is extremely slow only for Yahoo email, no problem using gmail, aol. <a href="http://mail.com" rel="nofollow">mail.com</a>, and others. Tried the usual fixes (refresh/resetting Firefox, cleaning computer, etc.) to no avail.  Using Windows 10, all updates installed.  Thanks for any help you can give me! </p>


created: 2021-10-28T23:52:24-07:00
updated: 2021-10-29T14:00:34-07:00
title: error while creating logins to be saved - using latest firefox on mac
tags: mac-os;desktop;fix-problems;syncerr;syncpasswords;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454750;1454930;
creator: ramon628
content:
<p>i use firefox on both my desktop (windows) and laptop (macbook). I try to sync the 2 so that the logins (passwords saved) on firefox desktop but although i am logged in and synced in firefox macbook (bookmarks have been synced) the saved logins dont. The firefox macbook saved logins are empty. I tried exporting them in csv from the desktop and import them in macbook but it shows an error. i even tried to manually save a login in macbook (in the lockwise section of logins) and still shows an error. </p><p>thanks </p>


created: 2021-10-28T23:51:36-07:00
updated: 2021-10-29T08:47:24-07:00
title: Horní panely
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: cs
answers: 1454786;
creator: davka1021
content:
<p>Nahoře na obrazovce se mi v modré liště objevují bílé obdélníky a nápisy. Celá ta modrá lišta kvůli nim zabírá zbytečně plochu. Jak se toho zbavit? </p>


created: 2021-10-28T23:33:16-07:00
updated: 2021-10-29T06:47:47-07:00
title: Herramientas !!
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: es
answers: 1454769;
creator: tigritolindo
content:
<p>Hola, en la seccion de herramientas ya no encuentro la parte de " programas " para seleccionas cosas como el "mailto" , porque ya no aparece esa herramienta ? Por favor respondan !! Gracias. </p>


created: 2021-10-28T22:31:35-07:00
updated: 2021-10-29T09:29:59-07:00
title: Microsoft 365 Signin on Office.com Doesn't Work After Windows 11 Update
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454751;1454774;1454803;
creator: ryankermitpaul
content:
<p>Since upgrading Windows 10 to Windows 11 I can't sign into Microsoft Office 365 on Firefox.  I can on Chrome and I can on Edge.  But not firefox. </p><p>I've tried uninstalling completely, tried deleting cache and cookies, tried refreshing Firefox. </p><p>Nothing is working.  Somebody help? Please? </p>


created: 2021-10-28T22:15:05-07:00
updated: 2021-10-28T22:15:05-07:00
title: reinstalling my vertical list of bookmarks back on the side of my firefox browser screen
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: rhinow
content:
<p>I shut off my vertical categorized list of bookmarks I had on the left side of the Firefox screen last week to use the full screen. I've been trying like crazy to reinstall the list back, but can't figure how I've done it before. I thought there was an icon on the screen that I selected to put the bookmark list, but if so, I can't find it. Does anyone know what I'm talking about. If I have to start from scratch, I have a copy of the list, but don't know how to install, do you?  - thanks, Bill Rhinow rhinow@optonline.net </p>


created: 2021-10-28T21:09:03-07:00
updated: 2021-10-28T21:09:03-07:00
title: bookmarks
tags: desktop;customize;windows-81;bookmarkstoolbar;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: stvh2
content:
<p>when i clicked on the toolbar, my bookmarks would drop down, but for months i have to click it once, then choose bookmarks, then it brings up my list?  i dont know what i did or how to change it back </p>


created: 2021-10-28T20:38:44-07:00
updated: 2021-10-29T16:51:05-07:00
title: Text Out of alignment (with GaugeMeter.js)
tags: linux;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454696;1454940;1454968;
creator: yongseong.liew
content:
<p>I have a website that uses GaugeMeter.js component. The text of the gauges are out of alignment (as shown in the screenshot) -- which never the case when it is opened with Chrome Browser (i.e. always centered and within the circle/arc). </p><p>Strangely, sometime it works well when I started to change the Firefox window width (it is a responsive page). </p><p>Anyone came across this? Any idea to solve this? </p>


created: 2021-10-28T20:11:53-07:00
updated: 2021-10-28T21:32:34-07:00
title: Necesito ayuda; hay un pequeño glitch con la barra de direcciones en Firefox
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: es
answers: 1454688;
creator: kedala4904
content:
<p>A veces, cuando abro un link largo en una pestaña, la calidad de la fuente se degrada, para todas las pestañas en general. Es cuestión de minimizar y maximizar el navegador, cambiar de pestañas, entre otros, para que la calidad de la tipografía de la barra de direcciones vuelva a a normalidad, pero quería saber si hay algún modo en el que puedo arreglar o configurar para que esta calidad no se degrade en ningún momento. </p><p>Dejo una imagen para que vean la comparación. La de arriba es la de calidad baja, y la de abajo, es la que sí tiene buena calidad. </p>


created: 2021-10-28T20:07:17-07:00
updated: 2021-10-28T20:14:56-07:00
title: Old Firefox data - is it dangerous/important?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1454675;
creator: rokon1322
content:
<p>I was testing this app in sandbox and it got an error because it was trying to access old firefox data but it was stopped </p><p>This got me wondering, does the old firefox data contain stuff that can easily be accessed? I know it contains some important stuff like passwords, but can anyone access that or are they safely encrypted? Not just that though, everything else as well? Because I kinda need to use the app as it's important but I also don't wanna run it outside the sandbox as it seems suspicious now </p>


created: 2021-10-28T19:37:49-07:00
updated: 2021-10-28T20:13:18-07:00
title: Firefox went back in time -- ???
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454670;1454674;
creator: publickeyes
content:
<p>I just opened FF and noticed that all the tabs were ones I had browsed a while ago.  Then I noticed that my bookmarks were all old.  I checked my history and it looks like the last two weeks have disappeared.  It's as if my browser traveled back in time to mid-October.  What the hell?? </p>


created: 2021-10-28T18:44:22-07:00
updated: 2021-10-28T21:45:46-07:00
title: Online banking
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454693;1454694;
creator: bemoore60
content:
<p>The following is the msg I get when attempting to enter my bank acct at Fifth Third Bank (<a href="http://www.53.com" rel="nofollow">www.53.com</a>) after applying ID &amp; password. Having responded to the msg several times, I phoned 53 bank and am told that there is a glitch with/at Firefox; (they) have had several complaints and to contact your support desk. </p><p>I can get there using Microsoft Edge but prefer using Firefox. Until recently (within the month) I have had no problems accomplishing a connection using Firefox. About the same time (don't know if there is a connection) I am getting error msgs, no msgs, no connects, while attempting to connect to gmail and other programs. Suddenly there is a very slow connection and a lot of info msgs re handshakes etc flashing in the lower left of my screen. Have tried reinstalling Firefox to no avail. Computer repair says computer OK. Still no connection with the bank.   s/ Bruce </p><p>Bnk msg ::::::::: </p><p><strong>Oops, something went wrong. If you don't think you should have received this message, you can go back and try again, or you may contact Customer Service at 1-800-972-3030. </strong> </p><p>Reference Number: 3e71d7d </p><p>IP Address: <em>[REDACTED BY MODERATOR]''</em> </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-28T17:24:53-07:00
updated: 2021-10-28T17:24:53-07:00
title: Mail to: changed from outlook to gmail
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: hardingjim59
content:
<p>When I now hit "file" then "mail to" gmail demands (<a href="https://www.google.com/gmail/about/" rel="nofollow">https://www.google.com/gmail/about/</a>) that I open an account instead of my usual Outlook being used. Historically, I have used a gmail account for other business and both have remained separate programs. I want to return to using Outlook as my default program. It is still listed and chosen by me to be my default app but it is not working that way. Thanks for any and all help. </p>


created: 2021-10-30T16:10:48-07:00
updated: 2021-10-30T16:10:48-07:00
title: All Adobe pdf files have been changed to Firefox HTML files
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: arrgosla
content:
<p>Within the last couple of days, all of my Adobe Reader files that have an extension of pdf have been changed to Firefox HTML files.  When I attempt to open them, the HTML files are readable, but are not in pdf format.  I cannot send these files to other people and they are not easy to print, manage, etc.  Please tell me how I can change them back to pdf format. </p><p>Thank you. </p>


created: 2021-10-30T15:59:45-07:00
updated: 2021-10-30T15:59:45-07:00
title: Constant crash after MacOS 12.0.1 Update
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: mehmetberkeyildiz
content:
<p>Initially when I closed a tab Firefox crashed but now I can't even open it, it crashes immediately. Here are my logs: AdapterVendorID: 0x106b Add-ons: extension%<a href="http://40tabliss.io" rel="nofollow">40tabliss.io</a>:2.1.0,firefox%<a href="http://40betterttv.net" rel="nofollow">40betterttv.net</a>:7.4.13,%40testpilot-containers:7.4.0,langpack-en-GB%<a href="http://40firefox.mozilla.org" rel="nofollow">40firefox.mozilla.org</a>:93.0buildid20210927210923,marcoagpinto%<a href="http://40mail.telepac.pt" rel="nofollow">40mail.telepac.pt</a>:3.0.1,addons-search-detection%<a href="http://40mozilla.com" rel="nofollow">40mozilla.com</a>:1.0.1,proxy-failover%<a href="http://40mozilla.com" rel="nofollow">40mozilla.com</a>:1.0.1,reset-search-defaults%<a href="http://40mozilla.com" rel="nofollow">40mozilla.com</a>:2.1.0,doh-rollout%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:2.0.0,formautofill%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.0.1,pictureinpicture%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.0.0,screenshots%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:39.0.1,webcompat%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:26.3.0,firefox-compact-dark%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.2,google%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,wikipedia%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,yandex%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.2,ddg%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,amazondotcom%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.3,chambers-en-GB%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.0,bing%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.3,ebay%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.3 AvailablePhysicalMemory: 179470336 AvailableSwapMemory: 1047527424 BuildID: 20210927210923 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1635634430 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 InstallTime: 1633865153 MacAvailableMemorySysctl: 57 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1635634429 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+  ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 84492288 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 402 StartupCrash: 0 StartupTime: 1635634429 TelemetryEnvironment: 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created: 2021-10-30T15:27:35-07:00
updated: 2021-10-30T15:27:35-07:00
title: Firefox bookmaks now all screwed up on all my devices...?
tags: linux;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: Darkstrike
content:
<p>Hi all - I have no idea when this happened as I only noticed this tonight, but ALL my bookmarks are now completely screwed up on ALL my devices....my 2 laptops and three desktops... </p><p>I haven't touched or changed anything, but when i went to search for one tonight I found every single one of my bookmarks just in the 'Bookmarks Menu' and every single folder I have used to organize them for the last 10 years is now empty!!! </p><p>What happened??? Was there a change in the way bookmark sync works? I now have to reorganize hundreds of bookmarks!!! :( </p>


created: 2021-10-30T14:46:44-07:00
updated: 2021-10-30T15:03:57-07:00
title: New institutional web site missing key function which they say should be visible.
tags: desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455278;
creator: JGumaer
content:
<p>In using financial institution web site (new version), it requets 3rd party cookies and cross site tracking, which I allowed using shield.  However, one important function on site will not even show on screen.  Any other setting changes need? </p>


created: 2021-10-30T13:24:17-07:00
updated: 2021-10-30T15:49:37-07:00
title: popups
tags: desktop;cookies;windows-10;firefox-930;
product: firefox
topic: cookies
locale: en-US
answers: 1455279;1455293;
creator: rmw2749
content:
<p>everytime i play house of fun i get these 1 messages 1)    fb-ib something went wrong please refresh pageand try again ok </p><p>2) to display this page firefox must send information that will repeat any action (such as search or order conformation ) that was performed earlier rescend or cancel </p><p>when i try to collect my free gifts these messages pop up and i lose all my free spins or gifts </p>


created: 2021-10-30T13:17:10-07:00
updated: 2021-10-30T13:17:10-07:00
title: Firefox windows change resolution when the window is moved between iMac monitors.
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: johncompton
content:
<p>[If this question was previously answered, I am unable to find it.] </p><p>The Setup: I have dual displays: a 2021 iMac 27 inch (used as the start-up display of course) and a 2009 iMac 27inch. The Problem: Firefox windows change resolution when the window is moved between monitors. Windows from applications from Apple (Safari...! etc.) and other (e.g., Word, Excel, Powerpoint, Zoom, Adobe Elements) all retain their resolution when they are moved to the second display. Firefox does not, and windows are displayed at a significantly reduced resolution. I have been unable to alter any display settings or Firefox settings to eliminate the "blow-up" loss of resolution when the window is moved. </p><p>(Yes, the text and display can be improved using the text/display commands in Firefox, but this kludge adjustment means the window displays poorly when returned to the first monitor.)  </p><p>I don't understand why Firefox resolution behaves this way when the windows in all the other applications I've listed it is unchanged, particularly Safari which is displaying HTML for the same graphics and text. </p>


created: 2021-10-30T13:07:28-07:00
updated: 2021-10-30T15:59:53-07:00
title: stop looping of animations and videos
tags: mac-os;desktop;beta;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1455280;1455291;1455296;
creator: Foxfree99
content:
<p>I'd swear that I used to be able to click on an animation/video/gif to stop at looping, but I cannot stop this one by doing that: </p><p><a href="https://d2rdhxfof4qmbb.cloudfront.net/wp-content/uploads/20190129121540/facts-min.gif" rel="nofollow">https://d2rdhxfof4qmbb.cloudfront.net/wp-content/uploads/20190129121540/facts-min.gif</a> </p><p>It must've been one of those custom settings I had before I got the new computer and ran a clean install of firefox. </p><p>I have set media seamless looping to off in about:config, but I can't see what other preferences would relate to this. </p><p>Mac OS 12.0 Monterey, FF 94.0 beta </p>


created: 2021-10-30T13:04:51-07:00
updated: 2021-10-30T13:28:51-07:00
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455242;1455245;1455249;
creator: jfotini
title:
Firefox won't log me on to various accounts with passwrods for those account - I have to use Google browser

content:
<p>Firefox frequently doesn't work when I try to logon to various accounts I have. I get errors from whatever website it is. When I use Chrome I have ZERO issues. It's Firefox. Not me or my passwords or anything else. I can always logon with Chrome. Would like to keep using FireFox, but if this persists I won't use it anymore. Help? </p>


created: 2021-10-30T12:10:14-07:00
updated: 2021-10-30T16:03:08-07:00
tags: linux;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455244;1455298;
creator: geponchuk
title:
using mx linux firefox-google won't let you print in press reader. all other browser works. pleasepress reader not letting you print fix. last edition it was working correctly

content:
<p>using mx linux firefox-google won't let you print in press reader. all other browser works. please fix. last edition it was working correctly </p>


created: 2021-10-30T12:08:43-07:00
updated: 2021-10-30T13:54:25-07:00
title: Autoplay videos, some more...
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455254;
creator: fun81
content:
<p>On <a href="https://sanfrancisco.cbslocal.com/category/weather/" rel="nofollow">https://sanfrancisco.cbslocal.com/category/weather/</a>, we have repeatedly set Firefox to block audio and video autoplay (in Privacy/ security/ permissions. It works that one time, then reverts and does autoplay. It's very annoying. Can this be fixed? </p>


created: 2021-10-30T12:05:55-07:00
updated: 2021-10-30T12:09:55-07:00
title: Apple Voice Control dictation into Firefox
tags: mac-os;desktop;beta;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1455192;
creator: Foxfree99
content:
<p>I just bought a new Mac, and I am learning to use voice control, and voice control does not work to dictate into appropriate text boxes with FireFox. I have verified with Apple support but this is not 100% a FireFox problem, because it turns out the voice control is very iffy in multiple non-Apple programs (Photoshop, BBEdit), and it is iffy in multiple Apple programs as well--sometimes it works with Mail and sometimes it does not. While I do hope that my advisor will be able to get back to me eventually with a solution, I am searching for other ways to address the issue. </p><p>The biggest problem for my uses is lack of function with with Firefox.  Sometimes it works if I start some dictation in an open textedit file, and then switch to an already open browser window and text box in Firefox.  Sometimes this does not work. </p><p>I did find another conversation in the Apple forums where someone was using chrome and they were able to adjust a chrome setting for "native accessibility API support" but even though I found this setting in Firefox about:config and set it to true, I'm still having the problem. </p><p>Any tips on settings that can be adjusted to increase the chances of success with voice control? </p><p>Now on macOS Monterey 12.0.1 and FireFox beta channel 94.0.  Problem first noticed before update from Big Sur to Monterey; have not attempted to enable Voice Control on prior versions of MacOS or prior computers. </p>


created: 2021-10-30T11:31:17-07:00
updated: 2021-10-30T12:16:41-07:00
title: Font size on search bar etc too small
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1455199;
creator: cartierlinda
content:
<p>The font at the top of the page (search bar etc) is way too small for me to read comfortably. How to enlarge it? </p>


created: 2021-10-30T11:26:59-07:00
updated: 2021-10-30T12:07:03-07:00
title: Hulu and AdBlocker
tags: linux;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1455189;
creator: rfemali3
content:
<p>I have disabled AdBlocker along with any other privacy extensions but I still get an alert from Hulu that I have an adblocker on. I have also cleared cookies and cache and refreshed Firefox. Any ideas where else to look to solve the issue? </p>


created: 2021-10-30T11:20:59-07:00
updated: 2021-10-30T11:20:59-07:00
tags: desktop;fix-problems;windows-10;thunderbirdproblem;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: rwtyson
title:
Cannot open attached files on thunderbird email because the associated helper application does not exist. Change the association in your preferences.

content:
<p>Cannot open attached files on thunderbird email because the associated helper application does not exist. Change the association in your preferences. </p>


created: 2021-10-30T11:14:19-07:00
updated: 2021-10-30T12:15:36-07:00
title: photos with Image maps display black in part when scrolling on Firefox 93
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455196;
creator: bobdunn1945
content:
<p>My web sites use image maps (hot spots), usually on JPG plans of archaeological sites, which enable users to go directly to details of that part of the archaeology. This has worked perfectly for years. When Firefox 93 update installed itself a couple of days ago I started to have problems the render the site unusable.  </p><p>If you display a page with a JPG with an image map it first displays correctly but if you scroll down the page and then back up to the image it is largely covered in black. Refresh clears it - until the next time - when everything repeats again.  </p><p>If I take the image maps out the JPG works fine. If I swap the JPG for a new version i unfortunately still get the same issue. There are a lot of these JPG plans which are fundamental to the site structure and  altering them is not an option. The JPG's are 1024x768 and 768x1024 or less in size. </p><p>Edge, Chrome and Firefox 92 work fine. </p><p>You can see this problem in these two examples  <a href="https://pompeiiinpictures.com/pompeiiinpictures/RV/villa%20mysteries%20plan.htm" rel="nofollow">https://pompeiiinpictures.com/pompeiiinpictures/RV/villa%20mysteries%20plan.htm</a>  (scroll to the bottom of the page and then back to the top) </p><p><a href="https://herculaneuminpictures.com/Villa%20dei%20Papiri/Herculaneum%20Villa%20dei%20Papiri%20plan%20old.htm" rel="nofollow">https://herculaneuminpictures.com/Villa%20dei%20Papiri/Herculaneum%20Villa%20dei%20Papiri%20plan%20old.htm</a> (see screenshot below) </p><p>Is there a fix to Firefox 93? </p><p>regards Bob Dunn </p>


created: 2021-10-30T11:06:25-07:00
updated: 2021-10-30T12:39:41-07:00
title: lost all password
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455211;1455214;
creator: lukassonek
content:
<p>Hello, after installing a new system, on a new computer, having enabled firefox account synchronization, after logging in, I do not have my passwords or bookmarks </p>


created: 2021-10-30T10:48:37-07:00
updated: 2021-10-30T12:56:11-07:00
title: I want firefox to delete knowing my credit card info. I don't mind autofill on innocuous things
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455206;1455231;
creator: lauriegarza
content:
<p>I must have accidentally hit ok at some point when Firefox asked asked if it wanted me to remember my credit card info. I do not and never will. I am on Win 10 mozilla's latest firefox version. How can I remove my credit card info from and never being stored again in my Firefox browser? Thank you all for your service to the mozilla community and for a better browser. Laurie Garza lauriegarza@comcast.net </p>


created: 2021-10-30T10:19:13-07:00
updated: 2021-10-30T10:19:13-07:00
title: How to retrieve account
tags: desktop;other;escalate;windows-10;admin;verificationemail;firefox-930;
product: firefox
topic: other
locale: en-US
creator: elgincolin.vincent
content:
<p>I cant access my old account because it was linked to my old email address that i can no longer open is there a way to retrieve it? </p>


created: 2021-10-30T10:04:17-07:00
updated: 2021-10-30T10:32:25-07:00
title: bookmaker
tags: desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1455145;
creator: tdeluca
content:
<p>Just installed the latest version of browser ALL MY BOOKMARKS DISAPPEARED (the bookmarks from last version) </p>


created: 2021-10-30T09:45:23-07:00
updated: 2021-10-30T09:53:30-07:00
title: Sponsorship programs
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455118;1455123;
creator: fernand.souply
content:
<p>Dear sponsorship's team, </p><p>Going hand by hand with the Kiwanis, a non profit organisation of which mantra is "serving the children of the world", we were wondering whether Mozilla could eventually (after careful review of the project of course) support one of the 7 summits challenge expedition meant to raise funds in favour of underprivileged children. </p><p>To make it short, we're looking for financial support (mainly, but we would be grateful to consider any other kind of support) in order to finance one (or several) alpine expedition (Elbrouz, Kilimanjaro, or any of the other 7 summits). One financed, we will set up an individual sponsorship program that will raise funds for the cause. </p><p>If your company could be somehow interested in our project, I will provide more specific information as soon as possible. </p><p>Thanks for your answer and have a great day. </p><p>Best regards, </p><p>Fernand Souply-Pierard </p>


created: 2021-10-30T09:01:06-07:00
updated: 2021-10-30T09:51:29-07:00
content: <p>I need to retrieve bookmarks fro old computer firefox </p>
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1455121;
creator: Rmorgan78
title:
Ia replaced my old computer With Dell Inspiron7700. How do I retreive bookmarks from old computer Firefox?


created: 2021-10-30T08:47:53-07:00
updated: 2021-10-30T11:26:25-07:00
title: Firefox persistently saving downloads to wrong folder
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455131;1455141;1455180;
creator: louh95648
content:
<p>Windows 10 Firefox 93.0 </p><p>For a while now, probably since before ver. 84.0 Firefox is ignoring the set location for where my downloaded files go.  I do not want to use the default location which is my user/downloads location.  I use a small SSD as my OS drive and a much larger conventional drive for my files.  Firefox is set to download files to D:\D Drive Downloads but when it downloads files it is sending them to my user/download folder.  I've seen other questions like this but typically has to do with the download BEFORE it completes, ie .part file.  This is after the completion of the download.  There are no special permissions or administrator controls implemented on my machine, it is as it has always been but some version way back Firefox decided that my user/download folder was the only place it was going to save files.  Help please. </p>


created: 2021-10-30T08:43:10-07:00
updated: 2021-10-30T11:42:40-07:00
title: Firefox is sl SLOW
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455146;1455185;
creator: snic221712
content:
<p>Firefox slowly loads, home page take too long to load- I can bring up chrome and manually log in and switch back firefox is still "loading site.  Safe mode works great - very fast, disable antivirus-no change , re-installed Firefox with NO add ons or ext. still slow !!  any suggestions, Chrome/ MS Edge  work fast on same machine. </p>


created: 2021-10-30T08:43:08-07:00
updated: 2021-10-30T11:32:16-07:00
title: addons
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1455098;1455133;1455135;1455168;1455172;1455183;
creator: mdm54
content:
<p><strong>bold text</strong> some of my add ion are not m working I have Hide facebook stories and rooms as an addonsand it is not hiding  the rooms  still see create a room also on  firefox when  i try to sign into my  comcast account  i get this and do not know why does not do it in  chrome or edge why do  i   get the  create rooms in  facebook  when  i have the add on extension enable.  i want to   perhaps  change my password in   firefox to see if that helps but  o do not  want to lse  any of my book marks or  personal data </p>


created: 2021-10-30T08:20:31-07:00
updated: 2021-10-30T11:40:34-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455148;1455184;
creator: BobPeters6
title:
Can I delete passwords on my android device without deleting them in Firefox?  How do I disable syncing passwords?

content:
<p>I am afraid that if I delete password on my Android, it will sync and delete the passwords in Firefox.  How do I disable syncing? </p>


created: 2021-10-30T08:03:46-07:00
updated: 2021-10-30T10:39:26-07:00
title: Login "Unknown mobile, email, or user name" !
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455149;
creator: posthoc
content:
<p>Feeling really inept here... I have Mac OS High Sierra iMac. I have opened a Parler account with Safari successfully. I have recently added Mozilla Firefox and attempted to login (and save login) using the same user name and password that I use with Safari. When I choose the login button (in FireFox) my email address (user name) changes to: "Unknown mobile, email, or user name  !<em>... I checked the saved "logins and passwords" settings and they are correct with my correct user name (email address). In other words I can log in with "Safari" with these credentials, but I cannot log in to Parler with Firefox using the very same credentials???</em> </p>


created: 2021-10-30T07:49:17-07:00
updated: 2021-10-30T11:14:41-07:00
title: i tried to go to my Pay Pal account. I get redirected to a " Turkish " website?
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455152;1455173;
creator: jwwu170
content:
<p>i tried to reach PAY PAL. typing in  " <a href="http://www.paypal.com" rel="nofollow">www.paypal.com</a> ", I get redirected to a " Turkish " website </p>


created: 2021-10-30T07:05:28-07:00
updated: 2021-10-30T12:15:27-07:00
title: Amazon not displaying properly
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455154;1455187;1455195;
creator: abqhudso
content:
<p>Whenever I go to <a href="http://Amazon.com" rel="nofollow">Amazon.com</a> the site displays in a micro format (about 20% of the screen in the center), too small to read at all.  Yet if I use Internet Explorer I do not have these issues.    I have cleared my cache etc (no luck)  How do I fix it. </p>


created: 2021-10-30T06:59:14-07:00
updated: 2021-10-30T10:47:02-07:00
title: Additional Window on Startup
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1455157;
creator: nbgl
content:
<p>On every start of the firefox browser it opens the previous session as wanted but additionally it also opens a new window. I would like to disable this start of an additional window.  Note that the following post and its answer <a href="http://How" rel="nofollow">can I stop an additional firefox window from opening at startup? https://support.mozilla.org/en-US/questions/1282272#question-reply</a> did not solve my problem. </p><p>Thanks in advance. </p>


created: 2021-10-30T04:27:42-07:00
updated: 2021-10-30T10:48:59-07:00
title: Pictures not loading on Facebook
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455159;
creator: wngdwolf
content:
<p>When someone posts a bunch of pictures on Facebook, all in one post, Firefox won't display any more than about 8 of them. Example: A friend went to Portugal and posted 16 photos, and when I click on the post and scroll down to see them, after about 8 pictures,  Firefox just hangs. It won't load the rest. </p>


created: 2021-10-30T04:06:00-07:00
updated: 2021-10-30T10:51:18-07:00
title: i want my search bar on english
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455048;1455160;
creator: fortnitekingfox
content:
<p>evertime i search a name it  it will show a arabic text next to it but i want to now show so can anyone help me </p>


created: 2021-10-30T01:58:58-07:00
updated: 2021-10-30T12:16:19-07:00
title: Did Not Connect: Potential Security Issue
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455039;1455155;1455197;
creator: ashensilva96
content:
<p><em>When I surf Youtube, Google, Facebook and anything on Firefox this following error happen every time. Please help me.</em> </p><p><br> Firefox detected a potential security threat and did not continue to <a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a> because this website requires a secure connection. </p><p>What can you do about it? </p><p><a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a> has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. </p><p>The issue is most likely with the website, and there is nothing you can do to resolve it. </p><p>If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem. </p>


created: 2021-10-30T01:40:51-07:00
updated: 2021-10-30T02:05:17-07:00
title: Firefox 94 showing unwanted email domains for email field. How do I stop it?
tags: desktop;beta;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1455020;
creator: david537
content:
<p>Somewhere between firefox developer edition 80 and firefox developer edition 94 a bug was introduced that results in firefox showing a huge list of possible public domains for an email address that i'm trying to enter. </p><p>Firefox should only show values I've entered previously. Instead it shows garbage such as gmail and yahoo as shown in the picture. </p><p>How do I wipe the list that it's using so that it never happens again? </p>


created: 2021-10-30T01:35:42-07:00
updated: 2021-10-30T03:29:16-07:00
title: Startup - pages to automatically open
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455040;
creator: craig.reilly
content:
<p>Startup - in settings I used to have opton to "Use current pages" rather than it always being "restore previous session". Can I still set this as an option please? Thanks (Windows 10 on PC) </p>


created: 2021-10-30T00:59:03-07:00
updated: 2021-10-30T02:38:39-07:00
title: Bookmarks are gone after Windows 10 Reinstall
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1455030;
creator: j5elyt
content:
<p>Hey Guys, i had to reinstall my windows because i had a boot problem and my pc couldnt start, i saved some files but not the Mozilla Folder where the bookmarks are at. Is there are way to restore them? </p>


created: 2021-10-30T00:43:07-07:00
updated: 2021-10-30T03:31:11-07:00
title: Window size and location
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455041;
creator: twixfm
content:
<p>The Firefox window does not stick to the edges of the screen like other browsers. That is, after restarting, the browser does not remember the position of the window. The screenshot shows the problem with red arrows. How to fix it? How can I make the browser remember the size of the window when opening and stick to the edges of the screen? </p><p>Окно Firefox не прилипает к краям экрана как остальные браузеры. То есть после повторного запуска браузер не запоминает положение окна. На скриншоте красными стрелками показана проблема. Как это исправить? Как сделать так что бы при открытии браузер запоминал размер окна и прилипал к краям экрана? </p>


created: 2021-10-29T23:01:37-07:00
updated: 2021-10-29T23:09:59-07:00
title: Lost all my Google account passwords from stored passwords on firefox
tags: linux;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1454999;
creator: vvons
content:
<p>I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google account passwords are missing and rest passwords are intact in saved passwords. my google passwords have been stored since a long time. all my old and recent stored passwords are shown in firefox but only my google account passwords are gone on all the devices. I tried login-backup.json but there is no change in passwords shown. need help. </p>


created: 2021-10-29T20:13:28-07:00
updated: 2021-10-30T08:55:29-07:00
title: Account Locked Recovery Email Rejected
tags: desktop;sync;escalate;verificationemail;
product: firefox
topic: sync
locale: en-US
answers: 1455032;1455099;
creator: djboquita
content:
<p>My account is locked, my email is 100% working, I can't sync anymore my data. </p><p>Anybody now who's support this??? </p>


created: 2021-10-29T18:46:06-07:00
updated: 2021-10-30T16:29:03-07:00
title: Firefox keeps crashing repeatedly
tags: mac-os;desktop;crashing;fix-problems;escalate;bug_1;macos-1015;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1454989;1454990;1455171;1455174;1455194;1455213;1455218;1455302;
creator: aselvaraju
content:
<p>Firefox keeps crashing repeatedly. Here is the latest crash ID number: bp-52b83dd8-360a-4afa-b79b-18a900211030 </p>


created: 2021-10-29T18:28:19-07:00
updated: 2021-10-30T02:43:00-07:00
title: No Sound - You Tube
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455033;
creator: martin.birch
content:
<p>No sound at all with you tube videos. Started in last few weeks.  Any explanation and/or fix would be appreciated. Latest version of Firefox 93.0 64 bit - Win 10. </p><p>Have checked the basics of sound settings. Sounds turned on and working fine on any other application and through the browser - just you tube clips are void of any sound. </p>


created: 2021-10-29T18:14:35-07:00
updated: 2021-10-29T21:44:12-07:00
title: problem following upgrade to big sur
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1454991;
creator: gcscales
content:
<p>I recently upgraded my iMac operating system from Mohave to Big Sur and now find I am unable to login to Facebook using FireFox.  I can access it via Safari but FireFox is my preferred browser. </p>


created: 2021-10-29T17:59:50-07:00
updated: 2021-10-30T07:26:16-07:00
title: Firefox converts to Responsive Design Mode when I click the "back" button on my mouse
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1454975;1454976;1454977;1455038;1455072;
creator: terrencecain
content:
<p>Today is October 29, 2021. A few hours ago, when I started clicking the "Back" button on my house, my Firefox screen could convert to Responsive Design Mode, which is something I did not even know existed before today. If I then click the "Forward" button on my mouse, the "Manage Bookmarks" window opens. This started all of a sudden. When I click the forward and back buttons on the browser itself, it works fine. The problem occurs when I click the forward and back buttons on my mouse. I have not changed my mouse settings or done anything with the mouse software. My mouse is a Logitech MX Master 3. </p>


created: 2021-10-31T16:01:05-07:00
updated: 2021-10-31T16:01:05-07:00
title: Google Sldies Crashes computer
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: slightlyender
content:
<p>Hello!  I'm doing a school project on google slides. So, I can use google slides to edit the project, and everything works great, but when I'm ready to actually click on the "present button," all of a sudden, it goes black and is stuck at "Loading Presentation," but never actually loads. Then, my mouse and keyboard stop responding, and my computers locks and freezes until i force shut down the comp. I know this is directly a problem with Firefox because when I switch to Google Chrome I can present freely without crashing my PC. I've never had any problems with Firefox before, and Trying to present a presentation is the only thing that's broken for me. Its been happening for a few days now, so I have to edit the slides on Firefox then switch to g.c to present it which is kinda frustrating. </p><p>Thanks for you consideration in this matter, Max </p>


created: 2021-10-31T14:37:00-07:00
updated: 2021-10-31T14:37:00-07:00
title: setting up firefox email and restoring emails
tags: desktop;sync;windows-10;login;gmail;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: southall.sarah2
content:
<p>I have been attempting to link Firefox email to gmail and get the unable to connect password not valid message. I have gone to gmail settingss and checked password and everything is there but when i key in the password when prompted by Firefox, it says not valid. I am sure google hates you guys  but this is frustrating. This is my wife's computer and use fire fox with no problems using my gmail link. What am I missing here.  I tried to do an update since her mail stopped in August but it keeps asking for that password. </p>


created: 2021-10-31T13:20:14-07:00
updated: 2021-10-31T13:56:46-07:00
title: My Facebook official account is disabled please recover my account
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1455506;1455507;1455509;1455516;1455517;
creator: kakkuchristian118
content:
<p>My official Facebook account is disabled 24 Oct 2021 Without any reason.. I can many reports,mail, feedback etc. But there are no reply me and not solve my problem... Automatic disabled my account.. Please solve my problem.... Recover my account because this account is very important. </p><p>Thanks.. </p><p>My Facebook I'd: [email address] </p>


created: 2021-10-31T11:25:30-07:00
updated: 2021-10-31T13:32:43-07:00
title: Endless loading even when all troubleshooting tips have been tried.
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455511;
creator: pamelap1
content:
<p>Tabs loading endlessly. Show page but then keep loading with an X where the reload symbol should appear. Happens on many different websites. Firefox 93.0 (64 bit) Windows 10. </p><p>I have followed everything in Firefox Troubleshooting Guide. Nothing makes any difference including resetting Firefox, but closing and restarting Firefox delays it happening on the first load of saved tabs, but then just starts up again. Reboot the same.  </p><p>This is getting to the stage where I shall have to abandon Firefox as I've tried all debugging and nothing has worked. </p>


created: 2021-10-31T10:41:14-07:00
updated: 2021-10-31T15:14:43-07:00
title: Reddit
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455512;1455530;
creator: firewild.x
content:
<p>whenever i try to open Reddit in Firefox, it just shows an unusual error message screen, i'm unsure why it's doing this, but i have Reddit tabs pinned that still work, i've tried forgetting the site, but it still dosen't work. </p>


created: 2021-10-31T10:21:03-07:00
updated: 2021-10-31T15:07:16-07:00
title: Windows 10: Issue Opening PDF file from website
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455470;1455488;1455526;
creator: rrlegault
content:
<p>For the below website when you click on the "View Full Breed Standard" button a little ways down the pdf file is not being downloaded, its 0 length.   <a href="https://www.akc.org/dog-breeds/australian-shepherd/" rel="nofollow">https://www.akc.org/dog-breeds/australian-shepherd/</a> For PDF extensions I have Windows 10/Firefox settings configured "Always Ask".  There is nothing to open whether you download it or try to open it within Firefox.  Google Chrome can open the file with no issues.  In researching this I saw what looked like similar issues when using Android Firefox and the issue was the way the pdf file was set up on a particular website.  For Android Firefox there wasn't a workaround from what I could see.  Same issue for Windows 10 Firefox?  I didn't find any mention of this on the Mozilla Support page.  I believe I have seen this occasionally on other websites.  I know the behavior doesn't occur on every website when you are downloading or opening up a pdf file inside the browser.   I turned off Virus software so that is not issue. Cleaned up Firefox cache didn't change the behavior Firefox Browser is up to date V93.0 (64 bit) </p>


created: 2021-10-31T10:18:00-07:00
updated: 2021-10-31T15:23:22-07:00
title: Website Promt
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455536;
creator: Nateaferg
content:
<p>I had a website that asked me every time i deleted something out of the cart. On the window that popper up it had an option to stop the notification, well now i cant remove anything from the cart. </p><p>The Website is <a href="http://usplastic.com" rel="nofollow">usplastic.com</a> if that helps. </p>


created: 2021-10-31T09:59:48-07:00
updated: 2021-10-31T15:22:20-07:00
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455535;
creator: tm533279
title:
Please change my e=mail address. I cant log into my Doctors site. or Walmart.  Every time I try to Norton will not except. My e-mail address

content:
<p><strong>Please change my e=mail address. I cant log into my Doctors site. or Walmart.  Every time I try to Norton will not except my e-mail address the one that you gave me.</strong> </p>


created: 2021-10-31T09:58:40-07:00
updated: 2021-10-31T15:19:27-07:00
title: Hacked and Changed Firefox - proof in my Firewall
tags: desktop;other;privacy-and-security;malware;escalate;
product: firefox
topic: other
locale: en-US
answers: 1455500;1455534;
creator: tylerstanley7
content:
<p>Hi While doing online banking (with Firefox, which I have on very high security settings), my computer began to partially freeze. I signed-out and then my computer was frozen and I powered-off the computer for safety. I started it again, and found that someone had replaced my Firefox with another version that had all of my settings removed. This was not an UPDATE by Firefox and I proved this. I checked my FIREWALL and some by the name of Igor Pavlov somehow was able to pass by my Kaspersky firewall; and, when I expanded his name, the evidence that he had indeed altered my Firefox (and perhaps more than once) was before my eyes! Shocking that he was able to alter my Firefox. Please see attachment. </p><p>Despite "denying" him in my firewall, I seem to continue to have problems with Firefox (freezing at times), even though I uninstalled the version that he put on, and reinstalled Firefox (which kept all of my old settings, as it always does with I reinstall or when updates are done).  I am afraid to use Firefox right now, unfortunately.  </p><p>At this point I want to entirely clean Firefox from my computer so that a reinstall does not recognize my past settings or anything else. Then reinstall fresh to see if that helps. </p><p>Do you have any other suggestions?  </p><p>Thanks very much, </p><p>TJ </p>


created: 2021-10-31T08:57:40-07:00
updated: 2021-10-31T08:57:40-07:00
title: Mute Tab Stops Working
tags: desktop;beta;tabs;windows-10;firefox-940;
product: firefox
topic: tabs
locale: en-US
creator: tigrisan
content:
<p>I have one pinned tab that I want to keep the sound muted on because it's a simple game that I play occasionally. The problem I'm having though is whenever I close the lid on my laptop for the night, then reopen it in the morning, the tab is no longer muted. Laptop is set to sleep when closing the lid. I just want to set the tab to mute permanently. Is there a way to do that without adding yet another extension to my growing list of extensions?  Or is this unmute behavior not supposed to happen and something is amiss? Any help would be appreciated. Thank you! Windows 10 Asus VivoBook 1T C drive 1T D drive 16G ram </p>


created: 2021-10-31T08:49:13-07:00
updated: 2021-10-31T08:49:13-07:00
title: Anchor link
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: stevemoss
content:
<p>Hello, A url with the #anchor not refreshing to proper position. I click on this link UPC on this website page: <a href="https://www.b4usa.com/princeton-tec/" rel="nofollow">https://www.b4usa.com/princeton-tec/</a> and the link opens to top of anchor page, not at anchor position. </p><p>When I refresh the page with the anchor: <a href="https://www.b4usa.com/upc/#twenty" rel="nofollow">https://www.b4usa.com/upc/#twenty</a> it still does not take me to the proper page position. </p><p>The only way to get to the proper position is to right click on the princeton page, most people do not know how to open links that way. </p><p>This problem also is occurring on the android phone. </p><p>How can I fix this? </p><p>Thanks in advance for your help, Steve Moss </p>


created: 2021-10-31T07:19:27-07:00
updated: 2021-10-31T11:20:23-07:00
title: Some images won’t load
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455426;1455432;1455438;1455443;1455480;
creator: bjlherrera
content:
<p>Hello! I’m using a Mac and I just recently changed the main user’s name in the laptop, and now some images won’t ever load. For example, the profile pictures won’t load in StackOverflow and the image of my university in Google Drive won’t load. Actually, I’m not really sure anymore if it has anything to do with changing the username but I only started noticing it after that time. I also tried clearing the cache and resetting Firefox and even tried reinstalling it but the images still won’t load. Any help would be great. Thanks! </p>


created: 2021-10-31T06:20:27-07:00
updated: 2021-10-31T15:18:39-07:00
title: Prevent Firefox from deleting old history
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455439;1455479;1455482;1455533;
creator: sswwqqaa
content:
<p>It seems that Firefox is deleting my old search history. How can I prevent this? </p><p>I've already tried the solution described here: <a href="https://support.mozilla.org/en-US/questions/1079400" rel="nofollow">https://support.mozilla.org/en-US/questions/1079400</a> but without luck: e.g. places.history.expiration.transient_current_max_pages seems to be missing </p><p>All of the questions I've found on this topic are quite old. Any new ways of fixing it? (or maybe I'm doing something wrong) </p>


created: 2021-10-31T06:18:12-07:00
updated: 2021-10-31T09:30:26-07:00
title: Duplex printing not available on default Firefox profile
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1455451;
creator: me115
content:
<p>When printing from Firefox I do not have duplex printing available.  I found the following answer, <a href="https://support.mozilla.org/bm/questions/1132257" rel="nofollow">https://support.mozilla.org/bm/questions/1132257</a>, which suggests creating a new profile. This does work, but I do not want to lose my profile settings as I am syncing across four computers.  Is there anything another without resetting Firefox? </p><p>Firefox version: 93.0 (64-bit) Windows version: Windows 10 Pro 21H1 Printer: Brother HL-L8260CDW </p>


created: 2021-10-31T06:17:47-07:00
updated: 2021-10-31T06:57:53-07:00
title: Account password
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1455413;1455418;
creator: andrei.katsewich
content:
<p>What a dumb [removed], I'm sure I remember my firefox account password, but it wouldn't let me in. What the fudge thought it's a good idea to give 5 attempts and then block the account for 15 minutes? Even more, they erase all associated with that account data if you'll try to reset the password, ridiculous. Geniuses, that's the worst UX I could imagine, I hope responsible people will lose all their saved data as I did. </p>


created: 2021-10-31T05:53:22-07:00
updated: 2021-10-31T06:00:56-07:00
title: Mozilla Issue
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455405;
creator: burakdurmaz3533
content:
<p>Hi, I am recently move from chrome to Mozilla due to some extra Functions. Like Fast Speed, etc. but I am facing one issue that is when I chose Mozilla it delete all my saved passwords and bookmarks etc<a href="https://apkkite.com/top-war-mod-apk/" rel="nofollow">.</a> Experts please help. </p>


created: 2021-10-31T05:24:45-07:00
updated: 2021-10-31T15:46:20-07:00
title: Still clear's Google's cookies even after exception
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455397;1455398;1455410;1455441;1455469;1455483;1455518;1455528;1455539;
creator: chasezou09
content:
<p>I added Google as an ectception in clear cookies but it still clears gogole's cookies after restart. </p>


created: 2021-10-31T04:39:57-07:00
updated: 2021-10-31T05:15:43-07:00
title: Extensão não ativa
tags: linux;desktop;other;firefox-930;
product: firefox
topic: other
locale: pt-BR
answers: 1455394;
creator: felipbsousa036
content:
<p>As extensões não aparecem nessa aba, ao lado da minha foto de perfil, como segue na imagem em anexo. Elas estão instaladas , vejo isso ao entrar nas configurações na área de " Extensões" porém elas não estão aparecendo. </p>


created: 2021-10-31T04:07:50-07:00
updated: 2021-10-31T15:08:59-07:00
title: NBA Games won't load in firefox . they work fine though in chrome and edge
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455384;1455385;1455396;1455457;1455481;1455484;1455527;
creator: mohamedtahahalim
content:
<p>Hello, I have problem playing nba matches on <a href="http://watch.nba.com" rel="nofollow">watch.nba.com</a> (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , when I click watch nothing happens. it stays in the same page and the same layout </p>


created: 2021-10-31T03:25:02-07:00
updated: 2021-10-31T05:56:11-07:00
title: watching youtubes using firefox full screen
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455402;
creator: gssgss
content:
<p>While watching youtubes, my full screen button has suddenly disappeared in the lower right corner and been replaced by the miniplayer button. Works fine watching youtubes on chrome and IE. Any ideas how to get it back? 10-31-21 </p>


created: 2021-10-31T03:10:59-07:00
updated: 2021-10-31T15:16:01-07:00
title: Custom (System installed) fonts in Firefox?
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: bhatearnav
content:
<p>I have some fonts that I have installed through normal methods. They are all ttf files. However, they do not show up in the firefox change fonts dialog box. Even many pre-installed fonts do not show up. Websites are only able to use the local fonts listed in this dialog box. How will I then be able to use those fonts? </p>

answers:
1455406;1455412;1455437;1455442;1455445;1455448;1455449;1455455;1455464;1455465;1455478;1455489;1455531;


created: 2021-10-31T02:19:44-07:00
updated: 2021-10-31T05:07:19-07:00
title: Re: Logging into two purticular websites
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455390;1455391;
creator: feliciamartyn
content:
<p>Asked this purticular question about a week ago got a reply tried some of the advice didn't help my problem so far appreciate it thank you. The question asked was why I could not login these two purticular websites in Australia. 1. <a href="http://Target.com.au" rel="nofollow">Target.com.au</a> cannot access this website at all, and 2. <a href="http://Coles.com.au" rel="nofollow">Coles.com.au</a> can bring up website but when try to login it comes up with the following err/information:Error 403 Forbidden </p><p>Forbidden Guru Meditation: </p><p>XID: 38235559 </p><p>Varnish cache server Please help Thank you </p><p>yours sincerely Anne </p>


created: 2021-10-30T23:00:27-07:00
updated: 2021-10-30T23:00:27-07:00
title: Problemas con imágenes de facebook en Firefox
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
creator: jramirezc28
content:
<p>Buenas, he tenido el problema que en facebook con el navegador Mozila Firefox no me carga las imágenes o videos, foto de perfil; tengo que refrescarla varias veces para que las cargue. </p>


created: 2021-10-30T22:29:30-07:00
updated: 2021-10-31T02:24:06-07:00
title: Firefox downloads
tags: windows-7;desktop;download-and-install_1;needsinfo;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1455373;
creator: rhdesktop
content:
<p>Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what are the differences between MSI and the download without MSI? </p>


created: 2021-10-30T20:49:43-07:00
updated: 2021-10-30T23:37:27-07:00
title: Mac OS merci nterey
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: it
answers: 1455358;
creator: Roberto.pellizzari18
content:
<p>Buongiorno  </p><p>Ho installato Firefox sul mio Mac OS 12 Monterey e ho dovuto ripristinare tutto il computer.  </p><p>Sapete dirmi se una soluzione e stata trovata </p>


created: 2021-10-30T20:21:15-07:00
updated: 2021-10-31T13:42:52-07:00
title: My Firefox suddenly frozen on Linux many times.
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455361;1455362;1455447;1455450;1455466;1455472;1455514;
creator: Albertojr11
content:
<p>When I'm using my Firefox for too long or few couple of minutes its suddenly fronzen and stops response. So I need to restart it, killing the process using top,htop or kill commands. It has been weeks that this problem started. I waited for updates and tried reinstall it, but no futher SO updates and reinstall solved the problem, if the new Firefox release updates could put a end to this problem.  </p><p>I have here some ID number of my bug report that I send to Mozilla, if someone could help understand if its a package/driver or miss configuration I would like to know.  </p><p>bp-8764ac27-aa1c-4db5-831c-ae2460211031 bp-87b0281c-aae3-418e-8f45-828f20211031 bp-d01fcb65-6123-499a-a3d8-4c7950211031 bp-83d56e36-0d58-4456-a7e5-677370211031 bp-a385f497-2271-4120-bdbb-474440211031 bp-f320a744-5606-4743-87ab-763620211031 bp-4a2d704e-cf83-4eb5-8df0-c10b70211031 </p><p>When press the upper right button 'x' to close, it says that my Firefox isn't respond due to: 'Firefox: Exiting due to channel error'  </p><p>I don't know how to fix it or find better logs messages to discover what is happens on the Firefox. I have SO with Windows 10 and I don't have this problem at all. </p>


created: 2021-10-30T17:42:09-07:00
updated: 2021-10-31T00:45:39-07:00
title: I have lost years of bookmarks, passwords and alike
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1455326;1455327;1455344;1455356;1455357;1455365;
creator: gerard.willett
content:
<p>Hello, </p><p>Late yesterday afternoon we experienced some sort of electrical glitch. </p><p>It was only a millisecond, and my computer went off and then rebooted. </p><p>This left me with all of my emails, attachments, contacts ect... gone from Mozilla Thunderbird. </p><p>The great news is with the assistance of their forum, we were able to get all of the emails, attachments, contacts ect back online. </p><p>However, during the process of trying to get Mozilla Thunderbird I unistalled and re-installed Thunderbird.  </p><p>This also took with this all of the bookmarks, settings and passwords that Firefox Browser had. Over 5 years worth. </p><p>At the moment I am devastated. </p><p>Can we get all of this back. </p><p>Can someone help please. </p><p>Thanks in advance! </p><p>Mr Gee </p>


created: 2021-11-01T16:42:29-07:00
updated: 2021-11-01T16:42:29-07:00
title: Crashing frequently
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: rsalins
content:
<p>Can someone help me fix recent frequent crashes ? This is just yesterday. I tried troubleshooting mode and it didn't happen there, although I didnt give it a long trial. I deleted all extensions, and I reset Firefox.  Any ideas?  </p><p>bp-78bbf7fb-3f18-46e1-94de-d905c0211101 	10/31/21, 9:41 PM 	 View bp-5cb5b831-449e-4322-9a9e-710180211031 	10/31/21, 2:25 PM 	 View bp-3ebfce66-105b-4e4b-83ec-7c8ff0211031 	10/31/21, 2:25 PM 	 View bp-8bdc92ef-03bf-49ad-945d-5afe50211031 	10/31/21, 2:25 PM 	 View bp-45918706-804f-4603-9671-97c4a0211031 	10/31/21, 2:25 PM 	 View bp-09f0ab0d-e132-4ada-bb22-7dd640211031 	10/31/21, 2:25 PM 	 View bp-8cc2a647-4aac-4b06-8747-a181f0211031 	10/31/21, 2:25 PM 	 View bp-07df9cae-d45a-4ce2-944c-c123e0211031 	10/31/21, 2:25 PM 	 View bp-9cca543f-1c82-4fe9-979b-56a5f0211031 	10/31/21, 2:25 PM 	 View bp-0b0f8e3f-6592-4ea4-9d23-179040211031 	10/31/21, 2:25 PM 	 View bp-1175d7ce-ab80-4b6e-8dad-90cc50211031 	10/31/21, 2:25 PM 	 View bp-c5f88f0d-0419-44da-b058-fc7580211031 	10/31/21, 2:24 PM 	 View bp-73f726b5-cc90-474e-b7ac-e44df0211031 	10/31/21, 12:20 AM 	 View bp-deaea811-9e7a-409c-9eda-aa9600211030 	10/30/21, 9:51 AM 	 View bp-d045b5e5-b53d-43a7-8e06-1592c0201127 </p>


created: 2021-11-01T16:04:13-07:00
updated: 2021-11-01T16:04:13-07:00
title: Firefox generating new, blank profiles at launch after Time Machine Restore
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: rickkarrer
content:
<p>We sent out a MacBook Pro 15-inch 2017 to Apple for a battery replacement. They also replaced the logic board, which means a blank/fresh boot drive. After restoring from Time Machine, Firefox makes a new profile at launch, instead of referencing the original “working” profile, even though it's the default. It creates profiles as n9w2dcnd.default-release-#; for example: n9w2dcnd.default-release-1, n9w2dcnd.default-release-2, and so on. </p><p>It works one time after we set the correct profile to default, but not after subsequent relaunches of Firefox. Basically, we went into about:profiles, set the correct profile as the default, delete other profiles, restarted Firefox, everything in Firefox was as it was before Apple wiped the computer. However, if you quit and reopen Firefox, it generates that new profile (like I stated above), and appends a number after it. </p><p>Even starting up Firefox with a default profiles will simply cause Firefox to make new profiles after each relaunch. We got up to 6 profiles just testing it, before stopping and coming here. </p><p>Some notable information: </p><p>- We were running 10.15.7 before, Apple wiped it and installed 10.12.6, but upgraded to macOS 12.0.1, as 10.15.7 and 11.x are no longer available. </p><p>- All permissions seem correct on the profile folder inside the user Library, including /Users/rick/Library/Application Support/Firefox, and /Users/rick/Library/Application Support itself. I even set the “everyone” or read and write. </p><p>- We have the current version of Firefox installed. </p><p>- The previous version installed is whatever was current or near current on Thursday when we ran the last Time Machine backup. </p><p>I'd really appreciate any help. Thanks! </p>


created: 2021-11-01T15:46:12-07:00
updated: 2021-11-01T16:16:19-07:00
title: Restoring FF scrollbars to something usable
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1455800;
creator: jfoye
content:
<p>I need the scrollbar widths to be wider. i have difficulty hitting them with a mouse anymore. Scrolling by hitting the area between the thumb and the (missing) buttons is just as hard, obviously, as it is the same, nearly invisible width. Using the buttons, oh yeah, like I said, they're missing. </p><p>I'm not new to this problem. I had this fixed in the past. I would fix it by changing CSS in one or both of two places: userChrome.css, and theming folders for my system. With the last update of FF the devil scrollbars returned, and since then nothing I have tried works. I'm aware of the legacy setting on userChrome.css and set that to true, with no effect. </p><p>There's a thread I could share on the Linux Mint forum where somebody asked about this a year ago, and I am not exaggerating, there were at least 10 different things to try. </p><p>I'm running FF 93 on Fedora 35 with a Cinnamon desktop. I don't want to do any more Google searches. Can someone point me, please to the DEFINITIVE answer on how to style the scrollbars, at least in my enivironment, and it would be really nice to not only get an answer, but one that will not become defunct when the next version of FF is released. </p><p>I installed Chrome, and scrollbars are usable out of the box. </p>


created: 2021-11-01T14:25:50-07:00
updated: 2021-11-01T14:25:50-07:00
title: Incorrect synchronisation
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: es
creator: vmartinez2
content:
<p>Hello, I use firefox with an account and the synchronisation had run correctly (bookmarks, passwords and so on) until a month ago. From then on, the Firefox browser that I'm using into citrix isn't synchronising anything (everything is right with all the others). I can sign in the account but something is wrong because nothing is syncing. I've tried updating the browser, signing out from every devices and singing in again but it isn't working. Any idea of what can be happening? Many thanks. </p>


created: 2021-11-01T14:19:02-07:00
updated: 2021-11-01T14:52:46-07:00
title: help whis sync of bookmarks and other stuff
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1455780;
creator: Janbatus
content:
<p>hello i reinstaled my windows and was having a sync enabled on my old firefox browser but when i started to sync its dont sync anything of my old stuff like i dont had cookies bookmarks etc so i cant have my stuff back can you help me </p>


created: 2021-11-01T14:19:01-07:00
updated: 2021-11-01T15:36:19-07:00
title: Firefox not Working with any Captcha for logins anymore!
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455776;1455782;1455788;1455790;
creator: dtkelly72
content:
<p>Hi, </p><p>Firefox stopped working with any Captcha for logins anymore! For multiple websites it just does not load the 'not a robot' or the image choices. I have tried the multiple threads of people complaining, and none of the remedies work for me. So much time wasted. I really used to like Firefox, my go-to browser for years. </p><p>This is completely unacceptable that your new updates actually break peoples ability to login to websites. We should not have to trouble shoot a basic function that all other browsers can do without problem. Why am I wasting time on trying to fix your browser completely breaking..... simply not working anymore. Did you guys skip Q&amp;A before deployment?   </p><p>Is there a more stable version you can direct us to? thanks, </p>


created: 2021-11-01T14:07:01-07:00
updated: 2021-11-01T15:23:16-07:00
title: Can you "sign out" of or de-authorise" your Primary Password without closing Firefox?
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455777;1455786;
creator: TechHorse
content:
<p>If I enter my Primary Password in a Firefox session, is there a way to later "de-authorise" it so that if I subsequently visit a site for which I would need my PPW, I would once again have to enter it? </p><p>My current method is to close then restart FF, but is there a more direct way to stop your PPW from being active without an application restart? </p><p>Thanks. </p>


created: 2021-11-01T13:53:09-07:00
updated: 2021-11-01T13:53:09-07:00
title: WORK FILES
tags: windows-7;desktop;tips;firefox-930;
product: firefox
topic: tips
locale: en-US
creator: LEPHLY2176
content:
<p>Can I change the folder MOZILLA work files (history, etc.) are processed in?  I want to put them in my RAMDISK.  This will increase browser throughput and decrease the wear and tear on my SSD! </p>


created: 2021-11-01T13:46:22-07:00
updated: 2021-11-01T13:46:22-07:00
title: Problem with download
tags: mac-os;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
creator: teo3
content:
<p><strong>bold text</strong>can t download attachment from my email , the issue seems to come from your browser, safari is working fine, can you help? </p>


created: 2021-11-01T13:43:05-07:00
updated: 2021-11-01T14:37:53-07:00
title: Can you stop the add bookmarks dialogue remembering the last selected folder?
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1455770;1455778;
creator: TechHorse
content:
<p>Just that really. I want new bookmarks to go into the "Other Bookmarks" folder by default, <em>unless</em> if I manually select a different folder. </p><p>And if I did select a different folder last time, I do not want this selection to be remembered the next time I add a bookmark. I want it to go back to having Other Bookmarks pre-selected. </p><p>Is this possible? Thanks. </p>


created: 2021-11-01T13:25:23-07:00
updated: 2021-11-01T13:25:23-07:00
title: Firefox 93 "broken" on Mac
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: alfonso.valdes3
content:
<p>Hi I am running Firefox 93 on MacOS Big Sur 11.6 on a Mac desktop and also a MacBook Pro. On my desktop a few days back I got a message that Firefox had quit, and that the application was "broken" and could not be repaired. I reinstalled Firefox and things seem OK. Today I got the same issue on my MacBook. I can't find anything on a cursory search. </p>


created: 2021-11-01T12:44:07-07:00
updated: 2021-11-01T15:45:04-07:00
title: Preferred Language
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455793;
creator: absenggroup
content:
<p>Suddenly, my duckduckgo search presented in this language - Alle Billeder Videoer Nyheder Kort     Indkøb    Indstillinger </p><p>Fortrolighed, helt enkelt. </p><p>Alle regioner Sikker søgning: moderat Når som helst </p><p>How do I convert duckduckgo back to English? </p>


created: 2021-11-01T12:37:04-07:00
updated: 2021-11-01T13:23:13-07:00
title: How to go back to single spacing in book marks drop-down menus
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1455764;
creator: biwa57
content:
<p>I am now using version 93, but so far as I can see, there is still no answer as to how to get rid of the annoying and time-wasting double spacing in these bookmark menus.  Am I missing something, or are there any plans to remedy this problem? </p>


created: 2021-11-01T12:34:51-07:00
updated: 2021-11-01T16:15:56-07:00
title: change search to quant.com
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455791;1455799;
creator: solarthought
content:
<p>I want to use <a href="http://quant.com" rel="nofollow">quant.com</a> for my seach engine. Why don't you have it in the list? Cyberfox has it and you don't? Explain it please </p>


created: 2021-11-01T12:34:41-07:00
updated: 2021-11-01T12:35:21-07:00
title: Background appears in fullscreen
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455747;
creator: user4182220
content:
<p>When I move my Firefox browser to another monitor and go fullscreen (either F11 or fullscreen Youtube) I can see whatever is behind my window on the top and left edge. This is very annoying and I would like to know if there is a fix. I've tried wiping Firefox from my PC and reinstalling it (deleting appdata information as well) tried different versions and it still appears. Is there any fix? </p>


created: 2021-11-01T11:52:52-07:00
updated: 2021-11-01T11:52:52-07:00
title: Botnet
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: my4tepian
content:
<p>Witam Od jakiegoś czasu ochrona sieci w programie ESET Internet Security  zgłasza  wykrycie podejrzanego  botnetu w pliku firefox.exe podczas uruchamiania. Przeglądarka działa poprawnie , możne znacie przyczynę  Pozdrawiam </p>


created: 2021-11-01T11:49:41-07:00
updated: 2021-11-01T14:13:40-07:00
title: forgetting log in on one site, NY Times. Others ok.
tags: mac-os;desktop;cookies;firefox-930;
product: firefox
topic: cookies
locale: en-US
answers: 1455774;
creator: metropical
content:
<p>Only the NY Times website doesn't remember my log-in details. I've emptied the cache and deleted the password.  Quit FFx and re-entered the log-in. Safari is OK on the NY Times. </p>


created: 2021-11-01T11:46:07-07:00
updated: 2021-11-01T11:46:07-07:00
title: windows 11 having issues with firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: mickeyg3695
content:
<p>windows 11 is having problems with trying To install firefox, it keeps telling it has a bad image or a error and keeps referring to the file msvcp140.dll </p>


created: 2021-11-01T11:44:58-07:00
updated: 2021-11-01T13:11:32-07:00
title: What is the policy on supported versions for Firefox?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1455748;1455759;
creator: acooley2413
content:
<p>What is the official policy on supported releases for Firefox?  I found a very old posting in this forum that seemed to indicate the current release and the previous release are officially supported? </p>


created: 2021-11-01T11:44:09-07:00
updated: 2021-11-01T14:04:26-07:00
title: Bank 53.com wont log in
tags: desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455773;
creator: probarker01
content:
<p>Bank stopped  loging me in to my account. (after 9Years) Now have to use Safari.   Bank support could not help.  I have updateded to 93.    on a Mac OS   Monteray 12.0.1      problem started on OS Big Sir      October 31,2021 What changed and how to fix ? Thank you. </p><p>Phyllis -  &lt;email-removed&gt; </p><p><i>(email address removed by moderator; please do not post personal information on a public website; <a href="https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Forum rules and guidelines</a>)</i> </p>


created: 2021-11-01T10:53:58-07:00
updated: 2021-11-01T10:55:51-07:00
title: Lockwise is slow to load passwords after setting a primary password
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: saidufuk32
content:
<p>While ago I set a primary password to my stored logins and passwords. (about:logins) This problem started right after I set up a primary password. Whenever I want to access my stored logins and passwords for the first time in a browsing session, it asks me the primary password and I type my primary password, it will not load the passwords for like 20 seconds, meanwhile the about:logins tab kinda freezes and my laptop fans start spinning so fast for the whole 20 seconds. After it finally loads the passwords and I'm done, if I close the tab (about:logins) and open it back again (about:logins) it won't ask me for my password but still will take forever to load them again. So during a browsing session if I consistently want to access my logins and passwords I have to keep that tab open. </p><p>I looked it up a bit and my issue is the exact same as this one [<a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1726022" rel="nofollow">|Bug 1726022</a>]  I don't know how to fix it. </p><p>Also related, each time I start firefox it will randomly ask for my primary password after 2-10 minutes. Even If I haven't browsed anything yet and it was on the background. It will popup a small window telling me to enter my primary password. </p><p>I'm on Firefox 93.0 (64 bit) (Build 20210927210923) , Windows 10 Home </p>


created: 2021-11-01T10:24:50-07:00
updated: 2021-11-01T10:43:14-07:00
title: bookmarks
tags: mac-os;desktop;tips;firefox-930;
product: firefox
topic: tips
locale: en-US
answers: 1455714;1455720;
creator: GEOFFF1
content:
<p>How do I get all my bookmarks to be displayed automatically whenever I open my Firefox page? </p>


created: 2021-11-01T10:16:34-07:00
updated: 2021-11-01T10:16:34-07:00
title: Web Browser
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: jshondrick
content:
<p>Cannot log into my fifth third back account when using firefox.  They said I have to use Microsoft Edge or Chrome.  It works when I use that, but I prefer Firefox.  Maybe a setting I can change in Firefox.  TY </p>


created: 2021-11-01T10:14:49-07:00
updated: 2021-11-01T10:50:37-07:00
title: bookmark library
tags: windows-7;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1455723;
creator: catherine.petersen.ca
content:
<p>my husband cleared all my history, now I can't get my bookmark library to show on the left side of my screen </p>


created: 2021-11-01T10:03:44-07:00
updated: 2021-11-01T10:36:39-07:00
title: ricerca pagina iniziale
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: it
answers: 1455716;
creator: federicovenezia
content:
<p>salve quando cerco qualsiasi cosa non mi appare piu in centro pagina ma in alto a sinistra provato con aboutconfig ma nulla </p>


created: 2021-11-01T09:54:34-07:00
updated: 2021-11-01T09:54:34-07:00
title: 2 issues: Slow website and gmail overiding other websites
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: wchevron
content:
<p>I have one website <a href="http://www.slowtwitch.com" rel="nofollow">www.slowtwitch.com</a> which runs very slow and takes a good 30 seconds to load and then another 20-30 seconds to load anything I click on that website.  This just started about a month ago.  Same issue on my Windows computer at home and work.  I have another Apple computer at home that I don't have a problem with. </p><p>Also, on Windows computers at home and work, if I'm in my gmail account, click on a bookmark for another website, screen goes white, like its switching to the other website but then gmail site pops up again.  Happens a lot going from gmail to  <a href="http://www.slowtwitch.com" rel="nofollow">www.slowtwitch.com</a> website but will also happen with other websites bookmarks.  If i click the other bookmark 3-4  times, rapidly, it will usually get out of gmail and switch to that website. </p>


created: 2021-11-01T09:53:37-07:00
updated: 2021-11-01T11:04:14-07:00
title: Use of HTTPS ONLY
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455728;
creator: mscott8695
content:
<p>When asked, I told firefox I wanted to allow HTTPS ONLY sites when I am browsing or getting on to a particular site.  However, even if the site is HTTPS, the page comes up that I am about to access a site that is not HTTPS.  Each time I have to stop and tell it that is okay to go to that page!!  This slows down my access and is getting to be a real pain.  I don't use HTTP sites.  If I see that is what it is, I don't go there.  But Firefox doesn't seem to know the difference.  What can I do to make this start working appropriately?  I am not a computer savvy person.  I'm a great gramma with limited skills, so don't get too technical.  I just want to stop this page from popping up each time I try to access something online.  And it says it about EVERY site I try to get to, no matter if it is HTTPS or not.  Help please! </p>


created: 2021-11-01T09:47:46-07:00
updated: 2021-11-01T09:47:46-07:00
title: Unable to alphabetize Firefox containers for tabs
tags: mac-os;desktop;tabs;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: Xenu
content:
<p>New custom containers are listed in the order created, there is no way to alphabetize them or reorganize the list to improve speed of workflow. It's clunky and an easy fix. I have 12 containers. Why isn't there a way to reorder the tab containers list in <em>about:preferences#containers"?  </em> </p> <ol><li>preferences, #containers, #tabs </li></ol>


created: 2021-11-01T09:46:05-07:00
updated: 2021-11-01T10:13:49-07:00
title: inbox
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: ccollier376
content:
<p>I am having issues with my inbox automatically sending all emails to TRASH.   It has done it twice now, and before I could figure out how to stop it, I am down to Sept. 10th.  After the first time, I searched TRASH and restored them to inbox, but I can only do one at a time?????? </p>


created: 2021-11-01T09:29:33-07:00
updated: 2021-11-01T09:29:33-07:00
title: No website access
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: agilitylawnservices
content:
<p>After add the Firefox relay extension I've been having issues with my PC. I've recently took the extension off, but now I'm having issues getting to some government websites that I need for my business. I really need someone to contact me ASAP. 803-201-9949 </p>


created: 2021-11-01T09:27:30-07:00
updated: 2021-11-01T09:27:30-07:00
title: cierre de sesión constante
tags: desktop;other;
product: firefox
topic: other
locale: es
creator: gastonactis
content:
<p>Hola! uso Firefox como navegador predeterminando. En todas las web de Google (Google, YouTube, Gmail, etc) siempre debo iniciar sesión cada vez que cierro Mozilla. Es como que todas las cuentas de Google cierran sesión cada vez que cierro la ventana y al iniciar aparece el zócalo "ACCEDER" y me pide una contraseña por USB que jamás cree ni tengo. Nunca antes me había pasado. Entonces, quiero no tener que ingresar más estas contraseñas todo el tiempo. Que está sucediendo? Ya probé desinstalarlo varias veces y siguen los mismos problemas. tiene solución? aguardo respuesta. Gracias </p>


created: 2021-11-01T09:22:26-07:00
updated: 2021-11-01T09:22:26-07:00
title: Issue with reading and replying on comments in my Instagram
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: elitkeyblue
content:
<p>Hello, </p><p>For some 2 weeks I'm no longer able to read, fave and reply to comments on my personal posts. There is no scrollbar available. Besides that, I have the same issue with posts of people I follow. I cannot read, fave and reply to the comments. When clicking on the link "View all comments" it shows me just the post. Sometimes when the post is long, I cannot read it. I reported this issue to Instagram, however, nothing has been done. You also don't get any reply or feedback from IG. Now I don't know what is the issue and I cannot fix it. Have tried to refresh the browser and set to default without success. </p><p><a href="https://www.instagram.com/eligodesignig/?hl=en" rel="nofollow">link text</a> </p><p>Thank you for your help and kind regards </p>


created: 2021-11-01T09:19:06-07:00
updated: 2021-11-01T09:19:06-07:00
title: Problem with sound volume in sites
tags: desktop;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: andrej.ursnik
content:
<p>How can i solve my problem? </p><p>I will show problem with facebook site also same problem happens on many sites. </p><p>When i click some video on facebook volume goes on 100%!!! </p><p>Are out there some addon for this or maybe in firefox some option. </p><p>Only for this reason i temp. using chrome because there is extension for this... </p><p>Hoe to resolve this on firefox? </p>


created: 2021-11-01T09:15:25-07:00
updated: 2021-11-01T09:19:23-07:00
title: pagina iniziale
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: it
answers: 1455693;
creator: federicovenezia
content:
<p>salve io uso mozilla per  windows aggiornato a ultima versione ma da un po se cerco qualche sito non scirve piu al centro ma in alto a sinistra </p>


created: 2021-11-01T08:56:45-07:00
updated: 2021-11-01T10:01:07-07:00
title: the "page refresh"/ "stop page from refreshing" icon has disappeared.
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455691;1455703;
creator: raulfranco21
content:
<p>the "page refresh"/ "stop page from refreshing" icon has disappeared.   What happened?  How do I refresh a page, or stop a page from updating? </p><p>Version 93.0 "up to date" ; on Mac OS 10.15.7 </p>


created: 2021-11-01T08:54:21-07:00
updated: 2021-11-01T16:52:14-07:00
title: my e-mail does not appear in most recent message
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1455692;1455701;1455718;1455740;1455741;1455802;1455803;
creator: jeannieful
content:
<p>for the 4th time - please tell me how to get messages in e-mail to appear most recent first.  Is scattered all over. </p>


created: 2021-11-01T08:40:13-07:00
updated: 2021-11-01T09:24:35-07:00
title: Search bar auto fill issue
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455694;
creator: teddybrosevelt8
content:
<p>Whenever I attempt to go to gmail Firefox will autocomplete a broken link that doesn't take me anywhere. I have deleted it from my history and it will not leave the search bar auto fill thing no matter what I do. It's driving me up the wall because it has been killing my workflow. I know it's a really minor issue but I've been dealing with it for months and my frustration with it has also been compounding for months. I've googled it many times and it feels like I've tried everything and I just can't fix it. Please somebody tell me how to fix this. </p>


created: 2021-11-01T08:23:50-07:00
updated: 2021-11-01T09:27:40-07:00
title: Can Connect to Youtube.com Did Not Connect: Potential Security Issue
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455680;1455695;
creator: khalanichelle
content:
<p>here is the error message. <a href="https://www.youtube.com/" rel="nofollow">https://www.youtube.com/</a> </p><p><br> </p><p>Peer’s Certificate issuer is not recognized. </p><p>HTTP Strict Transport Security: true HTTP Public Key Pinning: true </p><p>Certificate chain: </p> <hr>BEGIN CERTIFICATE----- <p>MIIDdjCCAl6gAwIBAgIQUT6GWPh9iolHV2VMg1Li1DANBgkqhkiG9w0BAQsFADAj MSEwHwYDVQQDDBhEaWdpQ2VydCBHbG9iYWwgUm9vdCBHMUEwHhcNMjAxMTAxMTQz ODA0WhcNMzExMTAxMDkzODA0WjAaMRgwFgYDVQQDDA93d3cueW91dHViZS5jb20w ggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQDCQa7imiFK5JozKpBwomD9 akqvwrdm7uZI7cEXjV6CGQDnFxRbHUdriaBmgFuJLvThvuzMU5mUxGJm0dX3tS4k grtnuT1T0rDphQEDVBO2A9TZhho5gGF6EY+PcZcR7CHtau/7y1ziYDxj1jGj/NU1 NMc7K0vFCWzrO1sRVuraIRYsK35nJ+tBZAX1BpjbiXS8+yXFxoU5n3SmUPVnHgmr nB/e6972Bn2nrG4li8AK6sZJfSykhGuULFuPNtaZFegtCFAyEx1xPa4ikGZiHbaC BfO+MwXGDFsnjmaCFOXY0fZTLYXFzoLShcdJy415UJErsflLNoEt9E8baVZHutRJ AgMBAAGjga4wgaswEwYDVR0lBAwwCgYIKwYBBQUHAwEwDAYDVR0TAQH/BAIwADAO BgNVHQ8BAf8EBAMCBaAwNgYDVR0RBC8wLYIPd3d3LnlvdXR1YmUuY29tgg0qLnlv dXR1YmUuY29tggt5b3V0dWJlLmNvbTAfBgNVHSMEGDAWgBR+zjuDsGWnRK1j16y1 EcerUOdVOjAdBgNVHQ4EFgQUwworpGn0AmMrbBJHkUMaKSXTlsYwDQYJKoZIhvcN AQELBQADggEBACOG1VdljX/OJx7DJMVWpMVznvEc6K9Qu7BbBHeafv6D9Hea9RCU IWegb6pKLnsazJCAK3VyHpItSPl28Xv6KcZOxh0pmu565C4Sx9iereHF5bSUEMOC qPk8L8zLcG+VlmG+V9O+33TEjTs61lMC6q3f68VGHNpkqlNZnNjnqup+Fuq6Dsgc Tfbl80qk1nIbO9C5QyMvo/0Ojgmn4HZjUYCJ3kvCSJhVA2apEHc6dRSM182JYKsk /QncN3PGI0DLcnp93YrzpkTNyl0X2nzh30TKvfghkT/X6jfjkMzAX8pTy9datU/j qwXEeLlPDjvMDdWA0Pk08da1irBgZoOo4B8= </p> <hr>END CERTIFICATE-----


created: 2021-11-01T08:14:58-07:00
updated: 2021-11-01T08:39:25-07:00
title: Firefox lento
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: it
answers: 1455683;
creator: silviarecupero.wm
content:
<p>Continuo ad avere problemi di lentezza, blocco di firefox. Ho un Mac di appena un anno e non può essere dovuto a questo. Di continuo lo riavvio, ho fatto tutto quello suggerito, ma non riesco a lavorare in modo fluido </p>


created: 2021-11-01T08:06:23-07:00
updated: 2021-11-01T09:30:46-07:00
title: Unistall Mozilla
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1455697;
creator: erick.mccue
content:
<p>Is there a way to unistall firefox the unistall helper.exe /s is not working </p><p>Thank you  Erick </p>


created: 2021-11-01T07:48:13-07:00
updated: 2021-11-01T07:48:13-07:00
title: Firefox on Linux freezes, all troubleshooting steps notwithstanding
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: derek16
content:
<p>Firefox: 93.0 OS: openSUSE Tumbleweed 20211030 KDE Plasma: 5.23.2 Qt: 5.15.2 </p><p>Firefox now freezes almost immediately upon launching.   </p><p>I have performed all the troubleshooting steps described at <a href="https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding</a> </p><p>I have performed the Refresh procedure and disabled hardware acceleration.  I have no themes or add-ons installed. </p><p>The freeze is permanent; it doesn't recover.  I have to perform a "kill -9" on the firefox process. </p><p>When the freeze has occurred, the CPU is not spiked.  The "top" command is showing GeckoMain at the top of the list. </p>


created: 2021-11-01T07:35:47-07:00
updated: 2021-11-01T09:34:24-07:00
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1455698;
creator: deterset
title:
every time it loads it says page not found. it keeps adding an s after the http and that is not what I specified can this be fixed ?

content:
<p>every time it loads it says page not found. it keeps adding an s after the http and that is not what I specified can this be fixed ? </p>


created: 2021-11-01T07:11:59-07:00
updated: 2021-11-01T07:11:59-07:00
title: Trouble signing in to website on Firefox but no problem on Safari
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: admin473
content:
<p>I am trying to log onto a website that requires a user name and password.  When I do, I get an error message.  When I use the same username and password to log into the website on Safari it works fine.  I have not changed any setting on Firefox, and it worked perfectly fine until last week. </p>


created: 2021-11-01T07:05:46-07:00
updated: 2021-11-01T07:05:46-07:00
title: Change colors of bookmark sub folders
tags: desktop;bookmarks;windows-10;
product: firefox
topic: bookmarks
locale: en-US
creator: Norbert38
content:
<p>Hello: </p><p>I can change the color of Bookmarks, but would like to change the color of sub folders. </p><p>Here is the CSS code and the results </p><p>/*  One line fix   This colours all bookmarks */  </p><pre>.bookmark-item[container], treechildren::-moz-tree-image(container) { fill: Blue    !important; } </pre> <p>/* Make Shop folder Red */ toolbarbutton.bookmark-item[label="Shop"] &gt; .toolbarbutton-icon      { fill: #e74c3c !important; } </p><p>/* Make Flyers folder Red   !NOT WORKING! */ toolbarbutton.bookmark-item[label*="Flyers"] &gt; .toolbarbutton-icon      { fill: #e74c3c !important; } </p><p>thanks Norbert </p>


created: 2021-11-01T06:59:57-07:00
updated: 2021-11-01T06:59:57-07:00
title: Locked Out of Account Because of Returned Email
tags: mac-os;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: eric151
content:
<p>My email inbox hit it's quota and the verification email was returned. </p><p>Here is the message I'm getting: </p><p><em>"Sorry. We’ve locked your account. </em> </p><p>The confirmation email we sent to [redacted] was returned and we’ve locked your account to protect your Firefox data. </p><p>If this is a valid email address, let us know and we can help unlock your account."<em> </em> </p><p>Where do I let you know? </p><p>All I can do is post here. </p><p>Thanks </p>


created: 2021-11-01T06:57:00-07:00
updated: 2021-11-01T10:43:04-07:00
title: New computer - getting bookmarks from my Firefox profile
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1455719;
creator: jnhickman
content:
<p>I have a new computer, I thought when I signed in with my Firefox ID I would get my bookmarks, but I cant find them. </p>


created: 2021-11-01T06:55:26-07:00
updated: 2021-11-01T06:55:26-07:00
title: Unable to validate push notifications on AMP Pages
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: abhay.shrawankar
content:
<p>My primary work includes validating push notifications for different websites. I am trying to validate push notifications on AMP pages on Firefox, however, the pop-up to allow push notification which appears when I click on Subscribe does not stay on and disappears in a second. I have observed the same behaviour on Android Firefox as well. Please help. </p>


created: 2021-11-01T06:49:10-07:00
updated: 2021-11-01T06:49:10-07:00
title: the old firefox process must be closed
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: info6347
content:
<p>I have a new Windows 11 installation (Fresh) and all my browsers are working ok except for FF.  Whenever I click a link, the first window opens properly but when clicking a second link FF always gives me the error "firefox is already running but not responding. the old firefox process must be closed." </p><p>Ofcourse I searched the net and tried all the suggestions on this support page and what I googled.  I installed FF Dev Edition, which shows the same issue.  I created other profiles, same issue.  In the end I tried (several times) to uninstall FF thoroughly (uninstalled, manually removed all installer files, appdata files, and even cleaned the registry) but all to no avail.  </p><p>I am using Edge now, but I don't want to.  Please help! </p>


created: 2021-11-01T06:45:53-07:00
updated: 2021-11-01T06:45:53-07:00
title: My site is not loaded in firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: mezzishkerrush
content:
<p>Hey, I have a site of <a href="https://quickgenerator.com" rel="nofollow">https://quickgenerator.com</a>. Sometime, It is not loading in Firefox. Kindly, help me. </p>


created: 2021-11-01T06:25:52-07:00
updated: 2021-11-01T06:25:52-07:00
title: How to fix black elements showing while taking screenshots?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: mati.mocko10
content:
<p>How to fix black elements showing while taking screenshots? Every time while taking a screenshot with right clicking on the browser, selecting the area and copying in it shows this black bars on right and bottom sides any help? When downloading the image it's all fine </p>


created: 2021-11-01T05:49:23-07:00
updated: 2021-11-01T10:19:24-07:00
title: Login into Weebly website no longer works with Firefox but does with Safari
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455709;
creator: jyoti2
content:
<p>I started using the Firefox Relay extension and shortly after, I could no longer login to my Weebly website. So I deactivated the Relay extension and I still could not login. I then tried logging in with Safari and there was no problem.  I suspect it has something to do with the relay extension, but I have no idea if this is the problem or if it is something else. However, when the extension is activated, the login name disappears off to the left of the "box" where you put the login name in. The message I get is "wrong login name". When I deactivate the extension, the login name no longer moves off to the left in the box, but I still get the error message. Regardless, now I cannot login to Weebly with Firefox! </p>


created: 2021-11-01T05:41:44-07:00
updated: 2021-11-01T05:41:44-07:00
title: How to create bookmark?
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: mezzishkerrush
content:
<p>Hey, Hope you are doing well. I want to create bookmark of <a href="https://apkranch.com/" rel="nofollow">https://apkranch.com/</a>. Kindly, guide me. Thanks. </p>


created: 2021-11-01T05:39:50-07:00
updated: 2021-11-01T05:39:50-07:00
title: Text and background colors
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: Bluesdrummer69
content:
<p>I replaced a defective hard drive on desktop, downloaded Firefox and the text and background colors seem to be the same.  Therefore I can't read anything in settings in order to change. The options menu is missing from Tools. This message is coming from my Fire tablet, so I can receive messages in Gmail. Your help will be greatly appreciated.  Jim S </p>


created: 2021-11-01T04:50:48-07:00
updated: 2021-11-01T04:55:21-07:00
title: Frequent appearance of Unwanted website - NO Risk Domain
tags: desktop;malware;fix-problems;escalate;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455630;
creator: amarbist
content:
<p>An unwanted website by name "NO RISK DOMAIN" appears frequently on my lap top. Please advise rectification. </p>


created: 2021-11-01T04:30:24-07:00
updated: 2021-11-01T05:03:10-07:00
title: I cannot see any of my synced data.
tags: desktop;beta;sync;needsinfo;windows-10;firefox-940;
product: firefox
topic: sync
locale: en-US
answers: 1455633;1455638;
creator: minasamir113
content:
<p>I formatted my computer and then when I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. After the password was reset and sign in. I couldn't find any of my previously synced bookmarks. The synced bookmarks are extremely important for me. I need them back. Kindly suggest and show some way to get them back. Please help. Please Please, </p><p>what can i do  to restore my synced data.?? </p>


created: 2021-11-01T04:15:49-07:00
updated: 2021-11-01T04:59:38-07:00
title: Download Failed
tags: mac-os;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1455634;
creator: js.hinchliffe
content:
<p>Hi, </p><p>I hope you can help me, </p><p>over the last week, firefox has stopped downloading any and all files and now simply just advises (download failed). I have gone through the troubleshoot on Firefox and restored this twice alongisde completely removing Firefox and re-downloading it onto my mac.  </p><p>This issue is not translated onto Safari or Chrome leading me to believe it is an issue with firefox. all three internet platforms are downloading to the same "downloads folder" and this has been changed to different folders to see if it works. Unfortunately I cannot download anythinf through firefox. Is there anyhing you can do to help? I have added an image of what I receive if this helps at all? </p>


created: 2021-11-01T03:57:09-07:00
updated: 2021-11-01T05:05:05-07:00
title: Private window
tags: desktop;tabs;windows-10;privatebrowsing;firefox-930;
product: firefox
topic: tabs
locale: en-US
answers: 1455639;
creator: jonna1973
content:
<p>Hi my private window does not work correctly. </p><p>It opens then when I search, it goes back to normal window, so do all tabs within the private window. </p>


created: 2021-11-01T03:55:51-07:00
updated: 2021-11-01T05:06:32-07:00
title: "You are not connected to the internet" screen keeps flashing between web pages loading
tags: mac-os;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455640;1455641;
creator: Generic_Name
content:
<p>While I'm surfing the web using Firefox browser on Mac OS, a "You are not connected to the internet" screen keeps flashing between web pages loading. Why is this happening? </p>


created: 2021-11-01T03:31:25-07:00
updated: 2021-11-01T10:55:55-07:00
title: SEC_ERROR_UNKNOWN_ISSUER on windows 10
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455644;1455704;1455725;
creator: baldeoran
content:
<p>This happened after a windows update I think. It is reporting this error even with Google so it makes no sense. </p>


created: 2021-11-01T03:26:45-07:00
updated: 2021-11-01T13:51:16-07:00
title: A more user-friendly profile switcher is needed!
tags: desktop;tips;windows-10;firefox-910;
product: firefox
topic: tips
locale: it
answers: 1455674;1455769;
creator: fgalup
content:
<p>It is absolutely needed to have an option to manage and switch profiles as the Chrome one. The one that is currently available in firefox is not user friendly at all and makes people waste a lot of time. </p>


created: 2021-11-01T03:25:07-07:00
updated: 2021-11-01T03:25:07-07:00
title: Záložky
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: cs
creator: info6346
content:
<p>Dobrý den  </p><p>Můj dotaz je takový že si synchronizuji záložky mezi 2 pc s windows a jedním mac os x také v mozille a stále se mi stává že přidám záložku jednu a ta se mi rozmnoží že ji tam mám třeba 30x když se tam podívám druhý den a nebo se mi vytvářejí složky se záložkami třeba 4x - je k tomu nějaké řešení děkuji Honza </p>


created: 2021-11-01T02:48:25-07:00
updated: 2021-11-01T05:01:18-07:00
title: Other & Default Bookmark Folders
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1455625;1455636;
creator: firefox1608
content:
<p>Hi, so I am new to the current Firefox, I have returned from Chrome.  I have imported all my bookmarks fine, and arranged them how i want as far as i can however i have a minor annoyance, and a major annoyance. </p><p>The minor one is the Other Folder.  As a default folder i can't remove/move or edit it other than to dulicate it (presumabely with contents) elsewhere by mistake.  There is an out of date guide on how to remove it, though this doesn work on the current verison i have (93).  Is this still possible somehow ? </p><p>More annoyingly, the mobile browser when opening bookmarks defaults at the top of the hierarcy, so i have to click through two folders before i get to any content i have actually put in folders or bookmarks.  Is there a way to streamline this at all ?  I can't move the bookmarks or folders any further up in the hierarcy as far as i can tell, or see any options for how to open bookmarks in the app, such as to open to last location.  Does anyone have other thoughts or tell me where i have missed such an option or similar ?  Thanks ! </p>


created: 2021-11-01T02:17:11-07:00
updated: 2021-11-01T09:43:17-07:00
title: My bookmarks and preferences have disappeared
tags: mac-os;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1455645;1455663;1455700;
creator: christianbunyan
content:
<p>After changing the battery in my Macbook Air all of my bookmarks in Firefox have disappeared (both from the toolbar and the bookmark files) and my preferences have been reset. </p><p>I have checked about:profiles and can see only one. I have tried to restore (the only option I was given was yesterday's date - 11 items) but nothing happened. </p><p>I have an Old Firefox data folder on my desktop (dated 2020). </p><p>I did a time machine backup yesterday if that is of any use. </p><p>This problem is limited to Firefox (Safari has not been affected). </p><p>Many thanks in advance for your help </p>


created: 2021-11-01T00:39:37-07:00
updated: 2021-11-01T00:39:37-07:00
title: Bookmarks Sync is ignoring folders
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: laurens.peschko
content:
<p>Easy to reproduce, at least on my end: </p><p>- Add a page as bookmark on PC1. Move the bookmark into a folder. Sync. </p><p>- Open Firefox in PC2. The bookmarks are synced, but appear in the bookmark bar, and not in the folder. </p><p>Extremely annoying. </p>


created: 2021-11-01T00:11:34-07:00
updated: 2021-11-01T05:19:15-07:00
title: Address autofill does not work
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455646;1455647;
creator: jenya.kroll
content:
<p>Address autofill does not work on a Mac FireFox 93. What's worse, support pages lead to a section "Forms and Autofill" that simply does not exist (see the screenshot)! Please help... </p>


created: 2021-10-31T22:52:05-07:00
updated: 2021-11-01T00:53:22-07:00
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455603;
creator: donovangregg25
title:
deletion of firefox account with the email address [email address] needed as i have no longer  got access to it

content:
<p>GOOD DAY FIREFOX /MOZILLA SUPPORT   i would like your assistance with deletion of firefox account with the email address [email address] needed as i have no longer  got access to it </p>


created: 2021-10-31T21:43:03-07:00
updated: 2021-11-01T08:31:26-07:00
title: SPA angular site stop working with new version of Firefox
tags: desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455591;1455678;
creator: falu
content:
<p><a href="https://www.puticollege.com/welcome" rel="nofollow">https://www.puticollege.com/welcome</a>  was working fine with version 82 of firefox.  When I upgrade to 93.0, this page has a big solid blue box where more html should be shown after a page.  No error in console log, not sure what's going on.   </p><p>It still works fine in latest chrome. </p><p>Please help. </p>


created: 2021-10-31T21:12:30-07:00
updated: 2021-11-01T15:55:43-07:00
title: Recieving error message "your system has ran out of application memory"
tags: mac-os;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455798;
creator: wendeltanael
content:
<p>Macbook pro M1pro 16" Only happens with firefox Never happened with my other macbook pros </p><p>Please help!! I dont really like to use other browsers </p>


created: 2021-10-31T20:50:24-07:00
updated: 2021-11-01T06:08:55-07:00
content: <p>Devolver os favoritos </p>
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: pt-BR
answers: 1455661;
creator: liapm
title:
Perdi todos os dados de minha conta. Os itens do histórico desapareceram. O que fazer para recuperar tudo?


created: 2021-10-31T20:43:33-07:00
updated: 2021-10-31T20:43:33-07:00
title: keyboard and microphone
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: jolizoom
content:
<p>When trying to use the keyboard in certain comments sections, the keyboard malfunctions. It toggles between caps and lowercase for no reason, and does not actually allow me to type anything until this behavior stops. </p><p>Furthermore, the microphone only works for a few seconds, and then it turns off whether I have finished speaking or not. </p><p>Unfortunately I do not know what comment platform the website is using, as it is not identified. </p>


created: 2021-10-31T20:07:35-07:00
updated: 2021-11-01T10:11:16-07:00
title: Firefox Application does not open at all.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1455587;1455649;1455705;
creator: JMCAR
content:
<p>Hey! </p><p>As the subject implies, my Firefox Application and associated applications on Windows 10 don't open at all. When I click on the shortcut, or open it directly through file explorer as administrator, for a single moment it shows a blank window with a blank application on the taskbar open and immediately closes it. It does not bring up a crash report following this. I have tried everything from restarting my PC, to removing every Firefox file on my PC and reinstalling Firefox, to trying Safe Mode, updating Windows 10 and drivers, and virus scans. Nothing has worked.  </p><p>Is there any form of fix for this? It would be well appreciated! </p>


created: 2021-10-31T19:17:21-07:00
updated: 2021-11-01T10:11:52-07:00
title: New Firefox Install Popup
tags: desktop;other;windows-81;firefox-910;firefox-9101;
product: firefox
topic: other
locale: en-US
answers: 1455569;1455651;1455652;1455706;
creator: stevefurlan
content:
<p>Every time I open my Firefox browser I get the Firefox popup that shows 2 options for me. Either install the new Firefox or I can "dismiss" the offer. I do not wish to install the "New" Firefox browser, but the popup does not quit showing up. I would like it gone, gone, gone. Please help. </p>


created: 2021-10-31T19:09:37-07:00
updated: 2021-11-01T05:24:16-07:00
title: Firefox Install Problem
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1455653;
creator: w17845
content:
<p>I was having issues with Firefox freezing on launch, so I ran the repair which did not help.  I tried to uninstall the browser and the uninstall stopped responding.  I downloaded and ran the Firefox Setup 93.0.exe file and it freezes trying to execute the default-browser-agent.exe at register-task E7... (see the attached photo - I can't expand the window to read it from there).   </p><p>I much prefer Firefox to Chrome and would like to get it up and running.  Any help would be appreciated. </p>


created: 2021-10-31T17:50:25-07:00
updated: 2021-11-01T15:45:52-07:00
title: After installing Nightly, Firefox cannot be installed
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1455546;1455547;1455557;1455561;1455570;1455571;1455617;1455712;1455794;
creator: bwp123
content:
<p>The installation of Nightly caused major problems in Firefox. (Windows 10 PC) I want BOTH Nightly and Firefox on my computer; however my Firefox profile became corrupted in the process. Things like: the Bookmarks not appearing despite all the settings for them being correct; Firefox crashing when importing bookmarks. Fed up, I decided I wanted a completely new installation of Firefox. I could use my sync to my Firefox account to get most of what I needed back easily... I thought. I don't want to detail every step, they are too many.  The important part, I think, is this. Installing Firefox, I need for it to create a new profile. Beause the old one had NUMEROUS corruptions, I got rid of it, thinking that Firefox can create a new profile when installing the software from scratch. But guess what? It will not do that. THE PROBLEM is that Nightly and Firefox share the same Roaming/Profiles folder, which means that the .ini files contain references to BOTH profiles in a single file.  Profiles.ini contains both. Installs.ini contains references to both. If I delete - or try to alter the contents of - either .ini file, then Nightly loses its profile as well. I have restored those two files to where Nightly now starts up normally, thank god. But there is NOTHING I can do so far to get the new installation of Firefox to start up without trying to find the now missing profile which was corrputed to the point that it was more trouble than it was worth.  It used to be possible to install Firefox and make whatever fixes were necessary before starting up the browser. Now it is not; it starts up automatically, or not at all. WHY is the setup designed this way? Really large error on the part of Mozilla developers to put the profiles info and installs info into the same file, so that upon uninstalling Firefox, you must either find the old corrupt profile again, or start from scratch with BOTH Nightly and Firefox.  We waste SO MANY HOURS trying to work around the careless / thoughtless things that developers do! Please can someone help me? For now I have Nightly, but it looks like I will never have Firefox again after using it and its ancestors for 25 years. Thanks in advance! </p>


created: 2021-10-31T17:48:29-07:00
updated: 2021-10-31T18:12:08-07:00
title: is firefox behind a firewall?
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455550;1455554;
creator: judysonny
content:
<p><strong>cannot connect to sites, get message HM we're having problem with this site.</strong> </p>


created: 2021-10-31T17:40:33-07:00
updated: 2021-10-31T18:09:31-07:00
title: Facebook om Firefox Crash
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1455551;
creator: herbieg55
content:
<p>The past few days Ive been having trouble when im using Facebook on Firefox. Every time I go in minutes later Firefox Crashes I dont know the reason why. I tried other options but It was no use. Even on another computer it does the same thing I can use some help. Thanks! </p>


created: 2021-10-31T17:32:05-07:00
updated: 2021-11-01T16:17:55-07:00
title: Videos do not load in Firefox
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455553;1455779;1455784;1455801;
creator: beck.art
content:
<p>MAC OS Monterey Verrsion 12.0.1 but problem preceded this update </p><p>Tried all suggestions listed but the problem persists. All videos function in Safari. </p><p>eg: <a href="https://www.msn.com/en-ca/video/topvideos/alarm-clock-goat-wakes-owner-with-terrifying-scream/vi-AAQ7Khx" rel="nofollow">https://www.msn.com/en-ca/video/topvideos/alarm-clock-goat-wakes-owner-with-terrifying-scream/vi-AAQ7Khx</a> </p>


created: 2021-11-02T16:51:17-07:00
updated: 2021-11-02T16:51:17-07:00
title: Can't sync my data
tags: windows-7;desktop;sync;firefox-940;
product: firefox
topic: sync
locale: en-US
creator: gigimakatsaria
content:
<p>Hello. </p><p>I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc) </p><p>I completely formatted and reinstalled windows on my pc because it had software issues that made it impossible for me to use my pc, after that I installed firefox , but forgot password for my firefox account, so I reset it with my mail, but now I can not sync to my very important older data that I desperately need. </p><p>Is there any way I can recover my data?  Please, it is very important for me. </p><p>you can check that all the activities happened from same IP address, and that I searched for "windows 7 iso file" using duckduckgo right before I requested password reset </p><p><br> </p><p>thank you in advance. </p>


created: 2021-11-02T16:32:59-07:00
updated: 2021-11-02T16:32:59-07:00
title: Pages will not load
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: ee1958
content:
<p>This afternoon I downloaded a game from GoG. Since then, Firefox will not load any pages. I have reinstalled Firefox;when that didn't work I tried the refresh button, but that didn't work either. I have shut my laptop completely down and waited, then started it again, and I have just restarted it. None of this has made any difference.  </p><p>I also uninstalled GoG.  </p><p>How can I make Firefox work again? </p>


created: 2021-11-02T16:22:38-07:00
updated: 2021-11-02T16:22:38-07:00
title: how to reset camera, microphone, etc. permissions per each website.
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: seekerofiam
content:
<p>A website I have been visiting has been accessing my camera (also through screen) and microphone.  No options for permissions for this site seem available to change.  I want to be able to grant or deny at will, in real time, but I don't see any options available.  maybe some kind of reset is necessary.  I need help from tech support on this please.  I want my question to be posted anonymously, as not to reveal my identity to the public. </p>


created: 2021-11-02T16:19:38-07:00
updated: 2021-11-02T16:19:38-07:00
title: How to move more than one bookmark to a Windows folder.
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: carina-olsen
content:
<p>Hi! I need some help, please. Is there a way to move more than just one bookmark at a time to folders on my Windows laptop? I have thousands of bookmarks saved on my Firefox. And I wish to save them all on my laptop. But in the way you save one and one, not with that whole saving everything in one file. But saving them all so I can just double click the icon link in my windows to have it opened in Firefox again.  </p><p>So anyway. It is possible to drag one and one bookmark like this. But I have never figured out how to move more at once. Is this possible? Please help. It would make my life so much easier, when I need to go through the 20,000+ things I have saved. </p>


created: 2021-11-02T16:06:05-07:00
updated: 2021-11-02T16:06:05-07:00
title: libero mail
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: it
creator: mariabiancardi1
content:
<p>non riesco a entrare nella posta di Libero da qualche giorno. Libero mi dice che non ci sono problemi. Messaggio: connessione scaduta. prova a ricaricare la pagina.. Potete aiutarmi? </p>


created: 2021-11-02T16:00:17-07:00
updated: 2021-11-02T16:00:17-07:00
title: The new soft color look
tags: windows-7;desktop;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: davekeefe
content:
<p>Today I was greeted with an invitation to explore different color options for my home screen. I'm fairly conservative, but thought I'd give it a try &amp; selected something like "soft green." </p><p>Bottom line is that the changed look is slightly distracting &amp; I'd like to go back to the plain vanilla screen. But it's not obvious (to me anyway) how to do that. </p><p>Any suggestions? </p>


created: 2021-11-02T15:34:46-07:00
updated: 2021-11-02T15:34:46-07:00
title: Cannot change password
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: jennings.quinn272
content:
<p>I've been trying to sign in but first my new password was invalid and I had to change the password. Then I got a red triangle that said something  about parameters and I had to change it again. This time everything I press the blue reset rectangle it takes me back to the red rectangle that has another message although now I'm falling asleep thanks to  Advanced Multiple Sclerosis </p>


created: 2021-11-02T15:22:38-07:00
updated: 2021-11-02T15:22:38-07:00
title: Cannot change password
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: jennings.quinn272
content:
<p>I have spent going on 4 hours trying to sign in to Firefox. First, I was supposed to use a different account then I had to change my password but a red rectangle said something about parameters and I had to change my password again only now I cannot because when I press the blue rectangle it takes me back to the red rectangle and I can't get to where I can change passwords. I'm an Attorney doing Litigation consulting and the Dept. Of Justice wanted my work today. 6 </p>


created: 2021-11-02T15:20:53-07:00
updated: 2021-11-02T15:20:53-07:00
title: Firefox Startup on MacOS with Shortcut Always Goes in Troubleshoot Mode
tags: mac-os;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: samuelgagnon12
content:
<p>Whenever I start Firefox up with a shortcut on macOS instead of clicking on the dock icon, it asks me to start firefox in troubleshoot mode. I use automator for setting "launch applications" shortcuts for my favourite apps. Doing the same with safari or chrome doesn't give me an issue so I'm wondering why firefox wants to start in troubleshoot mode everytime it isn't open the regular way? </p><p>Thanks in advance for your feedback! </p>


created: 2021-11-02T15:18:01-07:00
updated: 2021-11-02T15:18:01-07:00
title: Firefox 94 broken extensions
tags: linux;desktop;privacy-and-security_1;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
creator: nhescape
content:
<p>Adblockers, namely ghostery, and other extensions are broken. Some pages that adblockers would allow to load quickly take 'forever' to load - or at least far longer than I'm willing to wait - which is minutes since I try to load them in the background. Also autoplay blocking doesn't seem to work since it constantly tries to load video even though I have autoplay shut off. </p>


created: 2021-11-02T14:42:03-07:00
updated: 2021-11-02T14:56:19-07:00
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456061;
creator: danahermary
title:
Even though I had firefox, I always opened with Yahoo.  Somehow changing the background color (it was a 'pop up' of Firefox), made firefox my default search engine page

content:
<p>I know this is hackneyed, but long ago, my ex husband set up my computer with Firefox, but it would - per my request, open with Yahoo, which is my default search engine.  Occasionally, options pop up from Firefox, like today, it was to set the background color, and in the process is made Firefox my default everything. </p>


created: 2021-11-02T14:12:17-07:00
updated: 2021-11-02T14:12:17-07:00
title: Buffering / latency issues with streaming on Firefox 94 on Windows 10
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: mark.nzl
content:
<p>Hello - I've been unable to stream Twitch content on Firefox 94 for the last day or so, however, the issue impacts Youtube and Vimeo live feeds as well. </p><p>1.	No outages in my area (Twitch works fine on my phone) 2.	Tried Firefox in Troubleshoot mode (which disables all extensions) Twitch still broke. 3.	Tried Incognito and Troubleshoot mode, Twitch still broke. 4.	Cleared cookies and cache, plus Incognito and Troubleshoot mode, Twitch still broke. 5.	Tried a different browser, Twitch works fine on Edge 6.	I tried all of the above using a 4G Hotspot instead of my fibre connection, same issue </p><p>I’ve done some side by side testing of Edge and Firefox today, streaming the same content on each at the same time.  Twitch runs fine on Edge.  Twitch loads on Firefox and the chat looks fine.  The chat arrives simultaneously on Edge and Firefox, it’s just the audio and video won’t play on Firefox.  The audio and video don’t work on the ads either. </p><p>Watching a Youtube game stream side by side on both Edge and Firefox gives a slightly different result.  Again, the chat feed is almost simultaneous, maybe a fraction faster on Firefox.  However, while the audio and video run fine on both Edge and Firefox, there is a 15 second lag on Firefox.  Both are playing full 1080 video. </p><p>So there is a definite issue with how Firefox is buffering audio/video content.  The 15 second delay between the audio video stream and the chat I am seeing today with Youtube is what I was experiencing on Twitch over the weekend.  I noticed it on streams that include a chat window on the video.  I wasn’t overly concerned about the latency issue, as long as I had audio and video.  Both of those stopped working for Twitch on Firefox yesterday.  It could be that Twitch has slightly richer content than Youtube and that’s why Twitch isn’t working at all on Firefox? </p><p>OK, so I’ve installed the Twitch app for Windows and done some side by side testing with that.  Interestingly, the app has a couple of seconds latency over Edge but it works fine.  I shall use the app for now but would prefer to use Firefox if the buffering/streaming issues can be resolved. </p>


created: 2021-11-02T14:11:51-07:00
updated: 2021-11-02T14:11:51-07:00
title: Audible web player not working
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: DB-1
content:
<p>I am using Firefox 93 (32bit) on Linux Peppermint 9. I usually listen to my audible audiobooks on this laptop, using the web player that opens from the audible site. However, it no longer works. When I open the web player now, it buffers for several seconds, then displays this message: An error ocurred An error occurred during processing. Please close this window and try again later </p><p>I've tried clearing all history and data but that was no help. Any suggestions? </p>


created: 2021-11-02T13:50:41-07:00
updated: 2021-11-02T15:37:50-07:00
title: Migrar Configuracion avanzada
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: es
answers: 1456076;
creator: xboxxbox518
content:
<p>Hola, me preguntaba si hay alguna forma de migrar la configuracion avanzada, ya que estoy cambiando de sistema operativo y me gustaria mantener mi configuracion avanzada </p>


created: 2021-11-02T13:43:51-07:00
updated: 2021-11-02T13:43:51-07:00
title: Abnormally Large DNS Requests
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: teetree789
content:
<p>Hi, My main concern is that I've recieved 4 security alerts within the last week from 4 different end users on our company network. The alert states "abnormally large DNS requests" with an associated file of 'firefox.exe'. I am working on investigating this to see what exactly is causing this - one end user had over 500 dns requests. I am able to sift through them and make sure they're not malicious, but I'm having a harder time drilling down on what process is causing this? </p>


created: 2021-11-02T13:43:45-07:00
updated: 2021-11-02T14:24:23-07:00
title: Release notes
tags: linux;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456049;
creator: phil_bridger
content:
<p>Where can I get the release notes for adults? The ones provided for release 94 seem to be written for six-year-olds. </p>


created: 2021-11-02T13:33:05-07:00
updated: 2021-11-02T14:59:50-07:00
title: Minimize all windows
tags: mac-os;desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1456062;
creator: ConnorDensmore
content:
<p>Is there a shortcut or a way to minimize all Firefox windows at once. At work i have about 5 different windows of Firefox open at once and want to minimize all of them at once. </p>


created: 2021-11-02T13:21:47-07:00
updated: 2021-11-02T15:22:36-07:00
tags: desktop;cookies;windows-10;firefox-930;
product: firefox
topic: cookies
locale: en-US
answers: 1456063;1456065;
creator: marindog
title:
locks me out of us bank after first or second attempt of logging in.reset password every couple of days.

content:
<p>help me figure out why it keeps locking me out. they claim site wont lock out until there are 3 attempts but its on 1st or 2nd time i have tryied logging in </p>


created: 2021-11-02T13:14:09-07:00
updated: 2021-11-02T13:14:09-07:00
title: Proxy settings
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: kamartin1
content:
<p>I am trying to configure a proxy server for firefox, but I am seeing inconsistent results. The intent is for this proxy to block outside traffic/browsing and only allow traffic to specific internal servers.  </p><p>I have configured the below proxy settings, but it seems that these are not being used in all cases. For example, if I type a full web address into the address bar and hit enter, it states that the proxy is not allowing the connection, however, if I use the address bar/search engine to search, it will show me web results and links for pages pull up normally. This behavior is also not consistent on all devices, some devices are blocked as expected when searching. </p><p>lockPref("network.proxy.type", 1); lockPref("network.proxy.http", "127.0.0.1"); lockPref("network.proxy.http_port", 8080); lockPref("network.proxy.no_proxies_on", "localhost, 127.0.0.1, <a href="http://my.domain.net" rel="nofollow">my.domain.net</a>"); lockPref("network.proxy.share_proxy_settings", true);  </p><p>Why does firefox ignore my proxy settings for searching? Are there any other approaches that could be used here that wouldn't affect other browsers? </p>


created: 2021-11-02T12:30:26-07:00
updated: 2021-11-02T15:24:47-07:00
title: paasword
tags: desktop;privacy-and-security_1;windows-8;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1456067;
creator: strayadw
content:
<p>Hi.I can log in to my Firefox account but can,t see the password.I,m tring to sych my p.c. with my Android telefoon.On my p.c. account it says that my phone is linked but i still need my password to log in.The reason for all this is because i wan,t to use firefox pocket and i don,t want to loose any info by having to reset my Paasword.I do have my master Paasword,can i use that.If not,what is my best option.With Regards Andrew </p>


created: 2021-11-02T12:18:50-07:00
updated: 2021-11-02T12:18:50-07:00
title: Firefox crashes when trying to run an AFrame web application
tags: desktop;crashing;fix-problems;mac-os-x-10157;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: danalhsiao
content:
<p>Crash Reports: <a href="https://crash-stats.mozilla.org/report/index/23ea7077-d16a-4d2c-bdf7-41b570211102" rel="nofollow">bp-23ea7077-d16a-4d2c-bdf7-41b570211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-991e6038-f407-4ecc-91f2-736ff0211102" rel="nofollow">bp-991e6038-f407-4ecc-91f2-736ff0211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-5b39fa4c-0af8-4521-be17-92fe40211102" rel="nofollow">bp-5b39fa4c-0af8-4521-be17-92fe40211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-36009648-b097-4d00-8988-573e20211102" rel="nofollow">bp-36009648-b097-4d00-8988-573e20211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-00357b5b-f68c-4aff-bec7-6f6dc0211102" rel="nofollow">bp-00357b5b-f68c-4aff-bec7-6f6dc0211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-e54d5357-7e8b-4309-a5a5-ba30f0211102" rel="nofollow">bp-e54d5357-7e8b-4309-a5a5-ba30f0211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-b1396352-a1a0-4a9b-a521-fa1750211102" rel="nofollow">bp-b1396352-a1a0-4a9b-a521-fa1750211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-a088b6ed-d3ba-42fb-8270-701ed0211102" rel="nofollow">bp-a088b6ed-d3ba-42fb-8270-701ed0211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-a61fa56f-2f5b-4bf4-89a4-eaead0211102" rel="nofollow">bp-a61fa56f-2f5b-4bf4-89a4-eaead0211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-fca9d243-a5dc-4e2e-a477-e43910211102" rel="nofollow">bp-fca9d243-a5dc-4e2e-a477-e43910211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-3391e5e8-4a48-489a-b8e1-5d1de0211102" rel="nofollow">bp-3391e5e8-4a48-489a-b8e1-5d1de0211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-bf0f4f0c-ff9a-4495-bed1-b39e30211102" rel="nofollow">bp-bf0f4f0c-ff9a-4495-bed1-b39e30211102</a>  <a href="https://crash-stats.mozilla.org/report/index/bp-2c1a9c46-c622-4748-a5b5-e57590211102" rel="nofollow">bp-2c1a9c46-c622-4748-a5b5-e57590211102</a>  </p><p>Firefox Version: 94.0 Computer: Mid 2012 MacBook Pro Catalina 10.15.7 <a href="https://www.dropbox.com/s/fzlut733vd41ede/Firefox%20crashing.mov?dl=0" rel="nofollow">Video of Crash</a>  </p><p>This seems to be related to WebGL, however, <a href="https://get.webgl.org" rel="nofollow">https://get.webgl.org</a> shows the spinning cube fine. It also doesn't look like WebGL is getting disabled. When I tried setting webgl.force-enabled and  layers.acceleration.force-enabled from false to true like some articles online suggested, nothing changed.  When I tried going to the page in Troubleshoot mode, Firefox didn't crash, but it also couldn't load the page due to missing the WebGL context. I attached a screenshot of the console. I also refreshed Firefox, but that didn't work either. Any help or advice would be appreciated. </p>


created: 2021-11-02T12:02:45-07:00
updated: 2021-11-02T12:02:45-07:00
title: How to remove (for good) FF message window after screenshot
tags: desktop;customize;windows-81;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: LManross
content:
<p>After I take a screenshot -- using the very handy FF command that now sits on my address bar -- a message box opens in the bottom right of the screen that says, Duh, "your shot was copied to the clipboard" and then gives instructions for pasting it.  Although that seems to be fairly elemental information that is unnecessary, even if there is a good reason to keep it, must that message window always be in the same position?  That is really a problem as it obscures one's ability to navigate on a page upon which he may be working.  Look at the attachment.  The FF window is covering the location where I want to put my cursor to work on that page that is in the background.  In this case, I wanted to make sure the cursor was positioned in a different place for another screenshot I might put there (below the existing one). </p><p>Since I'm familiar with pasting or copying the screenshot and how to do that before this window opens, how can I remove for all screenshots, now and in the future, this window opening? </p><p>Thank you. </p>


created: 2021-11-02T12:01:13-07:00
updated: 2021-11-02T13:39:31-07:00
title: Trend Micro Toolbar - Is Missing from Firefox Versions 93.0 and 94.0
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456035;
creator: benjaminegreene
content:
<p>Unable to install Trend Micro Toolbar extension for Firefox  v. 93.0 &amp; v. 94.0 Encountering being redirected to " Oops! We cannot find that page" when the user clicked "Install Firefox toolbar"... </p><p>I have also reported this to Trend Micro and there reply was; </p><p>"This is XXXXXX from Trend Micro Consumer Support. </p><p>I understand that you want to install the Trend Micro Toolbar on your Firefox Browser. Let me help you with this. </p><p>As per our Expert Engineers, Currently, the Trend Micro toolbar for Firefox is still under maintenance. You may encounter being redirected to " Oops! We cannot find that page" when the user clicked "Install Firefox toolbar" They have advised customers to use a different browser temporarily.  We are already coordinating with Mozilla Firefox to make it available as soon as possible." </p>


created: 2021-11-02T11:42:51-07:00
updated: 2021-11-02T11:54:51-07:00
title: Dropdowns on Google not working
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456000;1456004;
creator: joshdewinter
content:
<p>Just as was reported <a href="https://support.mozilla.org/en-US/questions/1313461" rel="nofollow">https://support.mozilla.org/en-US/que.../1313461</a> here, when I went to Google today, none of the famous "People also ask" dropdowns would work.  Neither would any of Google's custom javascript widglets (I made that term up.  They are likely Angular apps).  This behavior also happened with some of the controls on my online bank's pages.  This behavior is not present in Edge. </p><p>This is a new computer to me, and once recently, I lost control of some of Firefox's own menu items (I could scroll to items on the 3-bar menu, but not click some of them).  Don't know if the two problems are related.  The only thing that fixed that issue was to re-install Firefox. </p><p>I'm currently on Win 10, FF 94.0 (64 bit).  I have tried all the standard advice:  clearing cookies and cache, starting in troubleshooting mode, refreshing Firefox, and fiddling with performance settings (am I right that turning on and off hardware acceleration is no longer an option?).   </p><p>Since I did try troubleshooting mode, I don't think this is caused by an extension, but who knows...is it possible for an extension to break FF, then have the broken behavior continue even after refresh?  I'd really like to figure this out so I don't have to re-install the program every time this occurs. </p><p>Thanks for any help! -Josh </p>


created: 2021-11-02T11:22:34-07:00
updated: 2021-11-02T12:46:46-07:00
title: Skipping cookie popup by Firefox
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456006;1456023;1456025;
creator: jj_moz
content:
<p>Since some time I encounter on more and more sites that on loading, the home page is showed as expected, but only during a fraction of a second. After it a kind of light gray filter layer is added to the screen. It's possible to scroll down the page, but all buttons/links on it are disabled. Using Google Chrome previous described mistake does not occur.  Instead a cookie popup appears and after accepting, the normal homepage appears. So it seems that some sites are freezing their home page by the gray overlay in order to force the user to accept/reject the cookies. But when Firefox skips the cookie popup you're always blocked.  Do you see a solution for a user of sutch sites? </p>


created: 2021-11-02T11:14:20-07:00
updated: 2021-11-02T12:00:56-07:00
title: Can't load and sign in to Yahoo email on Firefox
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456011;
creator: j.degarmo
content:
<p>My Yahoo email account timed out and did its usual auto-logout. Now I can't sign back in. When I pt in user name and password it goes back to logout and sign in in an endless loop </p>


created: 2021-11-02T10:49:07-07:00
updated: 2021-11-02T10:49:07-07:00
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: Gemwriter
title:
Looking for Library file in Mac Library/Application Support that Time Machine can use to restore tabs lost in crash

content:
<p>Hello, </p><p>I wrote in about an hour ago, but clicking Submit resulted in a blank page - no acknowledgement or notice from you in email since. Pls forgive if you get this twice. </p><p>I was clearing Recent History when FF crashed and lost many important open tabs. This happened with V. 93. </p><p>I back up daily with Time Machine. I'm wondering if there's a file in Application Support or elsewhere it can restore to bring the tabs back? </p><p>System profile attached. </p><p>Any help appreciated. Peter </p>


created: 2021-11-02T09:49:09-07:00
updated: 2021-11-02T12:30:19-07:00
title: Give focus to the activated link after going back to the page with the link
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455984;1456022;
creator: AlanCantor
content:
<p>0. Open one instance of Firefox. Toggle OFF tabbed browsing.  </p><p>1. Click a link. (Or via keyboard, move focus to a link and press Enter to activate it.) A new webpage replaces the original webpage in the Firefox window.  </p><p>2. Click the "Back" button. (Or via keyboard, press Alt + left arrow.) The original webpage reappears. </p><p>Is there a way to configure Firefox so that the link that had focus prior to activating it is remembered?  </p><p>In other words, if I click a link that takes me to another page and then go back to the original page, I want the clicked link to have keyboard focus. What happens now is that the tab order of the original page gets reset.  </p><p>Internet Explorer used to remember the clicked link. I believe earlier versions of Firefox worked this way, as well. </p><p>Firefox is still the best browser for accessing the web without a mouse. Introducing (or re-introducing) this functionality would be an excellent way to enhance Firefox's accessibility and usability when browsing using only the keyboard. </p>


created: 2021-11-02T09:47:13-07:00
updated: 2021-11-02T12:24:00-07:00
title: secure DNS
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455987;1455996;1455999;1456008;1456020;
creator: rgrazioli
content:
<p>Hello Firefox, </p><p>The IT department at my company's office updated our company website. They provided instructions on how to reach the company website, but only for Microsoft Edge &amp; Chrome. I do not use those browsers. </p><p>How can I direct my Firefox browser to connect to our company website:  <a href="http://cozzini.com" rel="nofollow">http://cozzini.com</a> ? </p><p>Below is how to establish a connection using the Chrome: Chrome: 1.	On your computer, open Chrome. 2.	At the top right, click More, which is the   icon   3.	Click Settings. 4.	Click Privacy and security 5.	Click Security  6.	Scroll down to Use secure DNS 7.	Select With  8.	Select Goggle (Public DNS) </p><p>I have tried to locate a similar setting in the Firefox browser, but I can't find the setting. </p><p>Please help. </p><p>Regards, </p><p>Rich Grazioli ... </p>


created: 2021-11-02T09:42:05-07:00
updated: 2021-11-02T15:07:03-07:00
title: Context Menus always show collapsed (Firefox ESR 91)
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1455988;1456001;1456014;1456053;
creator: adric
content:
<p>When there is enough room to expand, why do the context menus still show collapsed? All these additional clicks are for the birds. Any suggestions? </p><p>BTW Firefox ESR 78 does not do this. </p>


created: 2021-11-02T09:39:36-07:00
updated: 2021-11-02T10:54:32-07:00
title: ccess Facebook from Firefox, although I can from Safari...
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1455983;
creator: pejere75
content:
<p>Unable to access Facebook with Firefox, although I can with Safari... </p><p>How can I fix this? </p>


created: 2021-11-02T09:15:54-07:00
updated: 2021-11-02T09:15:54-07:00
title: Firefox not displaying correct PNG image file
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: vinmoe
content:
<p>I am working on a Squarespace 7.0 website where we are creating some pages that do not show the default LOGO at the top header. We did this by using the code insertion feature in Squarespace for each of the new pages. </p><p>It works in Chrome, Edge, and Safari on iphones, windows PC's, and Android phones but not in Firefox on those same platforms. In Firefox it is showing the default logo for the rest of the pages. Firefox on the Ipad does work but not any other platform. The LOGO is a PNG file created in Windows 10 3D Paint. </p><p>All versions of Firefox were updated before the tests. </p><p>I tried everything shown at <a href="https://support.mozilla.org/en-US/kb/fix-problems-images-not-show" rel="nofollow">https://support.mozilla.org/en-US/kb/fix-problems-images-not-show</a>  and it did not solve the issue. </p><p>The code insertion text is below: &lt;style&gt; .logo-image .logo img { content: url("<a href="https://static1.squarespace.com/static/5a95c09fe7494024ba4db5c3/t/618067b6a8cf7a53ee52e49b/1635805111200/EVF_LOGO.png" rel="nofollow">https://static1.squarespace.com/static/5a95c09fe7494024ba4db5c3/t/618067b6a8cf7a53ee52e49b/1635805111200/EVF_LOGO.png</a>"); } &lt;/style&gt; </p><p>Logo file is attached. </p><p>Any ideas? </p><p>Jeff </p>


created: 2021-11-02T09:06:16-07:00
updated: 2021-11-02T09:06:16-07:00
title: Firefox Color overrides active theme on startup
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: rburke88
content:
<p>I had a theme in Firefox Color, but I decided I liked one of the new built-in color options. However, it keeps reverting to the Firefox Color theme each time I start - very annoying. Is there a way to prevent this from happening without uninstalling the extension? I don't want to lose the theme I have in Firefox Color, I just don't want it to override the one currently selected. It's a little confusing as a separate extension in the first place, but just wondering how to manage this. Thanks. </p>


created: 2021-11-02T09:03:55-07:00
updated: 2021-11-02T15:33:13-07:00
title: problem with accessing a couple of web sites including aaa.com Want to update Firefox browser
tags: windows-7;desktop;websites;beta;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456074;
creator: abmdavis
content:
<p>I would like to do an update of Firefox Browser.  I've been unable to log in to websites, such as my bank, for which I have been able to access.  Strange but I could log in, then for about a week I couldn't log in to bank site via my Icon shortcut.  Then it began working again under the original icon.  I was forced to use google during this time, which has worked.  I prefer Firefox, because of more privacy.  Again today, I was unable to access <a href="http://aaa.com" rel="nofollow">aaa.com</a>, I was able to sign on via my iphone 8.  Then I tried Google sign on, again it worked.  This problem is intermittent.  I thought I'd make sure Firefox Browser was updated.  I have windows 7 on this computer.  The browser update seemed to start then just hang. </p>


created: 2021-11-02T08:56:38-07:00
updated: 2021-11-02T15:10:09-07:00
title: Hover Higlighting for Firefox
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1455959;1455992;1456021;
creator: adric
content:
<p>I found the following css for highlighting all context menu items for Firefox 91 ESR . I couldn't figure out why the entries from the hamburger menu were not affected. Anyone? </p><p>/* Highlight context menu items */ </p><p>menu[_moz-menuactive="true"], menuitem[_moz-menuactive="true"] { </p><pre> background-color: #e8eefd !important;  /* blue 95% lighter */  color: #3d3dff !important; /* blue 62% darker */ </pre> <p>} </p><p>How do I apply the same highlighting shown by the red arrow to the text where grey and heavy blue is used for highlighting?  I find css very convoluted and it's hard for me to know what ids/parameters to use to get the desired effects. Any help appreciated. </p>


created: 2021-11-02T08:51:08-07:00
updated: 2021-11-02T08:58:17-07:00
title: Hover Higlighting for Firefox
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1455957;
creator: adric
content:
<p>I found the following css for highlighting all context menu items for Firefox 91 ESR  (not working on side-bar items from hamburger menu) </p><p>/* Highlight context menu items */ </p><p>menu[_moz-menuactive="true"], menuitem[_moz-menuactive="true"] { </p><pre> background-color: #e8eefd !important;  /* blue 95% lighter */  color: #3d3dff !important; /* blue 62% darker */  /* <a href="https://www.w3schools.com/colors/colors_picker.asp" rel="nofollow">https://www.w3schools.com/colors/colors_picker.asp</a> */ </pre> <p>} </p><p>How do I apply the same highlighting shown by the red arrow to the text where grey and heavy blue is used for highlighting?  I find css very convoluted and it's hard for me to know what ids/parameters to use to get the desired effects. Any help appreciated. </p>


created: 2021-11-02T08:48:51-07:00
updated: 2021-11-02T15:34:00-07:00
title: outlook not working on 94?
tags: desktop;websites;beta;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456075;
creator: johnthehvacguy
content:
<p>Microsoft Outlook is not loading on Firefox since I updated to version 94 (Win 10) today.  I can launch other apps from <a href="http://Office.com" rel="nofollow">Office.com</a> (OneDrive, OneNote, SharePoint, etc.) but not Outlook. It is coming up as a blank screen. </p><p>Any ideas? </p>


created: 2021-11-02T08:43:25-07:00
updated: 2021-11-02T08:58:48-07:00
title: Hover Higlighting for Firefox
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1455958;
creator: adric
content:
<p>I found the following css for highlighting all context menu items for Firefox 91 ESR  (not working on side-bar items from hamburger menu) /*************************** Highlight context menu items </p> <ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li>/ </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> <p>menu[_moz-menuactive="true"], menuitem[_moz-menuactive="true"] { </p><pre> background-color: #e8eefd !important;  /* blue 95% lighter */  color: #3d3dff !important; /* blue 62% darker */  /* <a href="https://www.w3schools.com/colors/colors_picker.asp" rel="nofollow">https://www.w3schools.com/colors/colors_picker.asp</a> */ </pre> <p>} </p><p>How do I apply the same highlighting shown by the red arrow to the text where grey and heavy blue is used for highlighting?  I find css very convoluted and it's hard for me to know what ids/parameters to use to get the desired effects. Any help appreciated. <a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-11-02-08-41-28-04f021.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-11-02-08-41-28-04f021.png</a> <a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-11-02-08-41-46-9a2c8b.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-11-02-08-41-46-9a2c8b.png</a> </p>


created: 2021-11-02T08:34:26-07:00
updated: 2021-11-02T08:34:26-07:00
title: Additional Window when I start firefox
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: nbgl
content:
<p>On every start of the firefox browser it opens the previous session as wanted but additionally it also opens a new window. This window opens the page set as "Homepage and new windows".  </p><pre>I would like to change the behaviour so that firefox only opens the previous session.  </pre> <p>Note that the following post and its answer can I stop an additional firefox window from opening at startup? <a href="https://support.mozilla.org/en-US/questions/1282272#question-reply" rel="nofollow">https://support.mozilla.org/en-US/questions/1282272#question-reply</a> </p><pre>did not solve my problem. </pre> <p>Thanks in advance. </p>


created: 2021-11-02T08:21:04-07:00
updated: 2021-11-02T08:21:04-07:00
title: Need to restore Mac Library file with Time Machine.
product: firefox
topic: tabs
locale: en-US
creator: Gemwriter
content:
<p>Hello, </p><p>I was clearing recent history when FF crashed. All open tabs were lost. Many important ones. I back up daily with Time Machine. Wondering if there's a file in Application Support, or somewhere, I could restore that would bring them back? </p><p>I looked in the Firefox folder in AS , but nothing seems to fit. I did see Bookmark backup, but no Tabs.  Would restoring the whole folder be appropriate? </p><p>Happened in version 93. System into attached. </p><p>Any help much appreciated. </p><p>PeterT </p>


created: 2021-11-02T08:19:06-07:00
updated: 2021-11-02T08:19:06-07:00
title: Firefox updated to 94.0 - password files now inaccessible
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
creator: raesterak
content:
<p>Firefox updated to 94 on windows 10. My passwords are inaccessible.  Missing in the browser settings, but found in profile folder. Cannot get firefox to access the login.jsons files.  I tried updating logins.json, logins-backup.json, Key3.db and key4.db,  from Old Firefox data folder, but it's not working. </p>


created: 2021-11-02T08:07:19-07:00
updated: 2021-11-02T08:31:32-07:00
title: portable firefox , regitry on windows, add-ons
tags: windows-7;desktop;privacy-and-security_1;firefox-680;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455946;
creator: jrmouraz.jrm
content:
<p>I work on computers without admin rights, and i can't install add-ons, </p><p>how to make a true portable Firefox without using registry at all </p><p>I really don't understand that a free software allows such a blocking, even if chrome doesn't pose any problem with add-ons. </p><p>is there a way to lanuch firefox with a option to not use registry or to redirect registry in file or in a not locked custom registry like  </p><p>hkey_local_machine/software/policies/Mozilla_portable/Firefox </p><p>or something like that ? </p>


created: 2021-11-02T07:58:56-07:00
updated: 2021-11-02T07:58:56-07:00
title: Downloading a .step file adds .txt on the end so it becomes .step.txt
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: t.roerdinkholder
content:
<p>When I download a .step file through Firefox it adds .txt at the end of the file name. So test.step becomes test.step.txt </p><p>When I try to open the file immediately with a .step file viewer, it gives an error saying the file type isn't supported. This is expected, because Firefox presents it as a .txt file to the .step file viewer. </p><p>But then when I choose "Save file" and save it to my downloads folder, the name changes back to .step </p><p>I've tested this with multiple devices with a clean, up-to-date (version 94.0 64 bits) install of Firefox, but it always adds the .txt at the end of the file name. </p><p>Is this a bug? Is there a way to change this with a extension or different version? </p>


created: 2021-11-02T07:53:19-07:00
updated: 2021-11-02T07:53:19-07:00
title: Default Browser box under Settings in Firefox
tags: desktop;beta;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: rhsbdld
content:
<p>In Firefox, I click on settings/General settings and I see the Default Browser box. It is checked , HOWEVER the whole area is slightly blurred and I cannot uncheck the box. Not that I want to, but the system has taken over and will not allow me to uncheck it. At the same time this happened, Microsoft EDGE   is starting to come up at various places when another app launches my web browser. Hewlett Packard is a good example. So, I tried to completely uninstall edge, with no luck. THAT uninstall box is also slightly blurred or faded, same as the Firefox default browser is. It is like Windows 10 is trying to take over my system completely. I hope you have had experience with this since they are now messing with your controls and your settings! Please help. </p>


created: 2021-11-02T07:48:23-07:00
updated: 2021-11-02T07:48:23-07:00
title: Is Firefox going to force updates from v94?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: TechHorse
content:
<p>Hello. Just looked at the release notes for FF94 and am a bit concerned about this part: </p><p>"On Windows, there will now be fewer interruptions because Firefox won’t prompt you for updates. Instead, a background agent will download and install updates even if Firefox is closed." </p><p>Does this mean what I think it means? Namely that: (a) updates will be forced on us with no "Check for updates but let you choose to install them" option? (b) Firefox will be running software on your PC even if the browser itself isn't running? </p><p>I really hope I am misreading this! Thanks. </p>


