# 2021-yearly-ff-questions-en-us

created: 2021-09-25T16:11:15-07:00
updated: 2021-09-25T16:23:32-07:00
title: how to import photos from my smart phone
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446303;
creator: betty.bergan
content:
<p><strong>bold text</strong> I would like to import all my photos from my smart iphone. How can I do that? </p>


created: 2021-09-25T16:00:45-07:00
updated: 2021-09-25T16:37:14-07:00
title: Wrong appearance of some web pages (as examples inserted)
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1446291;1446305;1446307;1446308;
creator: nervepassenger
content:
<p>As the subject shown, there are some wrong things happened on UI appearance, and hard to describe. Does anyone know to fix the problem to let pages display properly as the Chrome shown? </p><p>Thank you! </p>


created: 2021-09-25T15:39:49-07:00
updated: 2021-09-25T15:39:49-07:00
title: Como melhorar a velocidade de download do Firefox??
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: pt-BR
creator: vinicraft556
content:
<p>Olá poderia me informar como faço para melhorar a velocidade de download do Firefox ? por que não gostaria de mudar de navegador, tentei pesquisar como faz, mas não encontrei nada. </p>


created: 2021-09-25T15:33:36-07:00
updated: 2021-09-25T16:10:51-07:00
title: the app doesnt open
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446293;
creator: marow2070
content:
<p>the app doesnt open at all it just flickers a white screen or an error box for a femto second then nothing happens tried to open in administrator mode still nothing i removed all my profiles and unistalled a lot of times but still nothing happens i try to open in troubleshoot mode but it doesnt open.. </p><p>i had problems with a bios update very long ago and i am working on legacy mode rn but it didnt effect firefox then idk if it has to do anything with the problem </p>


created: 2021-09-25T14:43:46-07:00
updated: 2021-09-25T16:21:07-07:00
title: email
tags: mac-os;desktop;other;not-firefox-problem;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1446284;1446296;1446302;
creator: galemyrna
content:
<p>I need to send out an email monthly to the same 15+ people. How can I not have to retype all their addresses every month?  </p><p>Thanks </p>


created: 2021-09-25T14:23:51-07:00
updated: 2021-09-25T14:23:51-07:00
title: Firefox tarda mucho en iniciar la primera vez
tags: windows-7;desktop;fix-problems;firefox-790;
product: firefox
topic: fix-problems
locale: es
creator: marioneta76
content:
<p>Hola buenas tardes. Tenía <strong>Firefox 65</strong> instalado en Windows 10 de 64 bits y cuando iniciaba por primera vez, en frio, lo hacia rapidamente. Luego me pase a la version <strong>78</strong> y cuando lo ejecuto en frio tarda una eternidad, mas de un minuto. Vi los requisitos de las dos versiones (65 y 78) y son los mismos. No entiendo porque la version 78 tarda tanto tanto. O acaso los requisitos son diferentes?? Un saludo. </p>


created: 2021-09-25T13:55:09-07:00
updated: 2021-09-25T16:12:40-07:00
title: too slow 92.0.1
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446294;
creator: hrsteeley
content:
<p>too slow 92.0.1.  Latest update is way too slow.  I have restarted Windows 10 several times after installing latest update and FireFox is way too slow. </p>


created: 2021-09-25T13:32:06-07:00
updated: 2021-09-25T14:37:28-07:00
title: firefox auto-refilling wrong password
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446273;
creator: neigel.emma
content:
<p>hello, Firefox is auto-saving the correct site password but then when I submit the login it automatically recoverts it to a different shorter password so I can't login. I have tried clearing my cookies and cache and even turning auto-fill off but still have this issue of it autofilling the wrong password regardless if the right password for the site is stored or if auto-fill is off.. </p>


created: 2021-09-25T13:01:01-07:00
updated: 2021-09-25T14:34:02-07:00
title: Zoom controls and jpg images
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
answers: 1446272;
creator: mptyler
content:
<p>When I open a jpg image in a new tab and try to use the Zoom Controls on the custom toolbar: On one of my desktop PCs the Zoom Control will function to enlarge the image if I click the + button and restore it to its original size if I click 100%.  On my other desktop PC the Zoom Control functions properly on text such as this, etc., but does not enlarge jpg images.  Both PCs are running the most current version of Windows, both are running the most current version of Firefox Nightly.  Displays and display cards are different. Not sure if this is a bug report, or I missed a settings adjustment. Michael </p>


created: 2021-09-25T12:19:44-07:00
updated: 2021-09-25T12:19:44-07:00
title: blocked my site by mozilla
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: john.aleveria
content:
<p>Hey , My website performance very wel i'm work my website in mozilla browzer but few days latter i'm open my site in Mozilla Browzer then show Erorr page not found . please reslove my issue . My site Url is Here [<a href="http://theminimilitiaapk.com/" rel="nofollow">http://theminimilitiaapk.com/</a>]  Thankyou </p>


created: 2021-09-25T11:27:27-07:00
updated: 2021-09-25T15:26:30-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446281;
creator: lrginaz
title:
Your new opening page to the browser is pretty but it wiped out several icons that I use frequently. All I have now is a bunch of icons that I don't want. I like Firefox but will use Google until I can correct this mess.

content:
<p><strong>All I have now is a bunch of icons that I don't want. I prefer Firefox but will use Google until I can correct this mess.</strong> </p>


created: 2021-09-25T11:22:07-07:00
updated: 2021-09-25T16:34:46-07:00
title: Unable to log into Firefox Sync
tags: desktop;sync;escalate;dataloss;mac-os-x-10156;
product: firefox
topic: sync
locale: en-US
answers: 1446256;1446257;1446264;1446266;1446269;1446278;1446286;1446300;1446301;1446306;
creator: adam4adammiz
content:
<p>I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.  </p><p>Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account. </p><p>In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on <a href="http://accounts.firefox.com" rel="nofollow">accounts.firefox.com</a> but of course making any change requires that I put in the code that was sent via email. </p><p>I attempted to download Lockwise and again prompted to enter the code sent via email. </p><p>So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.  </p><p>Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done. </p>


created: 2021-09-25T11:09:22-07:00
updated: 2021-09-25T12:15:48-07:00
tags: mac-os;desktop;tabs;firefox-920;
product: firefox
topic: tabs
locale: es
answers: 1446252;
creator: pedrolacasagonzalez
title:
Firefox sessions - pestañas y ventanas abiertas [URGENTE por favor, son informaciones para investigación]

content:
<p>Muy buenos días Firefox, </p><p>Mi problema es el siguiente: en la Macbook Air desde la que escribo esto, tenía como 315 pestañas abiertas, todas relacionadas al Derecho y relativas a mis campos de investigación [Derecho Internacional, Inmunidad Soberana, Derecho Administrativo, Proyecto de Leyes, etc.] distribuidas en alrededor de 9 ventanas. </p><p>Pero para desgracia, el sistema operativo de mi computadora Macbook Air tuvo problemas, el navegador SAFARI no respondía y la computadora estaba muy lenta.  </p><p>Entonces desde el servicio técnico de Apple en Paraguay [país de donde soy] me dijeron que tenían que restablecer todo el sistema, en aras a ahorrar espacio. </p><p>Eso significó que pierda totalmente mis sesiones en Firefox.  </p><p>Tenía también sesiones abiertas [con muchas pestañas] en Google Chrome y Safari. </p><p>Ya he logrado recuperar la sesión entera de Google Chrome, pero aún sigo con Safari. </p><p>Me podrían ayudar, por favor, a recuperar esa sesión [y las pestañas abiertas]? </p><p>Muchas gracias! </p><p>Pedro Lacasa </p>


created: 2021-09-25T10:58:51-07:00
updated: 2021-09-25T11:59:43-07:00
title: does firefox 92 still have that insane enlarging address bar
tags: desktop;customize;windows-10;firefox-770;
product: firefox
topic: customize
locale: en-US
answers: 1446241;1446245;1446249;
creator: danjacobson1953
content:
<p>I am still using version 77, and am wanting to know if version 92 still has that enlarging address bar. I refuse to upgrade until I know I will have an option to turn off that ridiculous enlarging address bar. I absolutely HATE it. </p>


created: 2021-09-25T09:59:08-07:00
updated: 2021-09-25T09:59:08-07:00
title: Come diminuire l'interlinea tra i segnalibri in firefox 92.0.1 su mac?
tags: mac-os;desktop;bookmarks;firefox-920;firefox-9201;
product: firefox
topic: bookmarks
locale: it
creator: marco.ponzuoli
content:
<p>Vorrei sapere quali comandi devo inserire e soprattutto se la modifica è sicura (mi pare che per modifiche di questo genere il sistema chieda di accettare possibili falle di sicurezza e vorrei evitarlo) </p><p>Vi ringrazio in anticipo per la pazienza </p>


created: 2021-09-25T09:27:07-07:00
updated: 2021-09-25T09:27:07-07:00
title: Depois da última atualização o idioma português do Brasil está misturado com português de Portugal.
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: pt-BR
creator: filosofrog
content:
<p>Meu Firefox está configurado para português do Brasil, mas alguns elementos do navegador estão em português de Portugal. Já tentei modificar nas opções do navegador e não mudou. O português do Brasil está com o menu todo em português de Portugal, apesar de o navegador estar configurado para português do Brasil. </p>


created: 2021-09-25T09:24:30-07:00
updated: 2021-09-25T09:24:30-07:00
title: Zoom Show Video Panel disabled while Screen Sharing, using Firefox
tags: desktop;other;windows-81;firefox-920;
product: firefox
topic: other
locale: en-US
creator: aaustin1
content:
<p>I updated to the latest version of Zoom on Aug. 31 - as directed by my university.  Immediately experienced issues using Zoom, and using MyLearningSpace aka Brightspace aka Desire2Learn.   </p><p>Issue with Zoom:   When I'm in a class (Zoom meeting), if I share screen, the Show Video panel option is now gone. Completely disappeared.  When I stop screen sharing, the Video Panel comes back, and the option to hide or show it returns to the menu.  Unfortunately, this is a nightmare for me - I can either show my students their slides, or I can see them to answer their hands up.  I can't do both - which obviously I need to be able to do.  So I basically can't run class on Firefox now.  My uni IT has no idea what is causing this or how to fix it.  </p><p>My uni IT keeps telling me, over and over, "Stop using Firefox. Use Chrome."  I don't want to stop using Firefox, though. I've used it for decades and I believe in the product.    </p><p>I asked over an a Zoom community forum, and several Firefox users replied that they are having the same problem.  I can forward that thread, if it's helpful.   </p><p>I am using the latest version of Firefox.  </p><p>Thank you for any suggestions. </p>


created: 2021-09-25T09:23:48-07:00
updated: 2021-09-25T16:08:15-07:00
title: Bookmarks menu slow to load/respond since last update
tags: windows-7;desktop;slowness-and-hanging;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446210;1446235;1446251;1446265;1446288;1446292;
creator: Chevy-SS
content:
<p>Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And it's slow when I move my cursor up/down the bookmarks, it takes a bit for the highlighted bookmarks to catch up. It's very odd. I don't really have a lot of Bookmarks, I would guess ~500 total. Plus I am using plenty of RAM with Windows 7 on a SSD.  </p><p>Bookmarks loading and accessing was lightning-fast prior to this last Firefox update. I have searched on this Forum for answers, plus Google.... no luck yet. I'm sure there is an answer. Does anyone have it?? Thanks for any help. Dave F. </p><p>PS - I LOVE Firefox. Many thanks to Mozilla for a terrific product! ;-) </p>


created: 2021-09-25T09:19:37-07:00
updated: 2021-09-25T09:19:37-07:00
title: firefox does not play audio on any web page
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
creator: radar
content:
<p>Firefox 92.0.1 in Windows 10 Pro x64 will not play any audio.  I have Opera, Edge, and Chrome installed and they all play audio just fine.  I have done the following: </p><p>- Disabled all extensions - right clicked the volume icon to open the volume mixer and made sure Firefox volume was set correctly </p><pre>       (at same level as everything else) (see attached picture) </pre> <p>- went into settings -&gt; sound -&gt; advanced sound options -&gt; App volume and device preferences and  </p><pre>       made sure Firefox was set to Default (just like all the other browsers) (see attached picture) </pre> <p>- Uninstalled / reinstalled firefox - Created a brand new profile, from scratch - Reinstalled my sound drivers and NVIDIA video driver - restarted windows </p><p>How do I fix this problem? </p>


created: 2021-09-25T08:00:16-07:00
updated: 2021-09-25T16:17:27-07:00
title: Can not see 5 star reviews for products at costco.com
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1446211;1446261;1446289;1446290;1446298;
creator: byteme1946
content:
<p>A few weeks ago the product reviews at <a href="http://Costco.com" rel="nofollow">Costco.com</a> disappeared.  I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for better results.  I tried turning off the privacy, no trackers on their site but it didn't help. Logging in or not didn't make any difference. AdGuard 7.6.1 is disabled on Costco's site. The 5 star rating system woks fine with Amizon and other sites. I am also using Norton 360 if that makes a difference. Any solutions? </p>


created: 2021-09-25T07:50:09-07:00
updated: 2021-09-25T09:19:34-07:00
title: IDENTICAL unordered lists, YET the displays are different.
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1446172;1446182;
creator: mitchel_r
content:
<p>Latest Firefox This HTML sequence contains two IDENTICAL unordered lists, YET the displays are different. As you can see, the 1st display list is double spaced and the 2nd display list is single spaced. Why? </p> <pre>&lt;!DOCTYPE HTML&gt; &lt;html&gt; &lt;head&gt;&lt;meta charset="utf-8"&gt;&lt;/head&gt; &lt;body&gt;  ​&lt;ul&gt; &lt;li&gt;The Federal.&lt;/li&gt; ​&lt;li&gt;The Federal.&lt;/li&gt; ​&lt;li&gt;The Federal.&lt;/li&gt; &lt;/ul&gt;  ---------------------  &lt;ul&gt; &lt;li&gt;The Federal.&lt;/li&gt; &lt;li&gt;The Federal.&lt;/li&gt; &lt;li&gt;The Federal.&lt;/li&gt; &lt;/ul&gt;  &lt;/body&gt; &lt;/html&gt; </pre><br> <p>Displays: </p><pre>   The Federal.    ​    The Federal.    ​    The Federal. </pre> <hr> <pre>   The Federal.    The Federal.    The Federal. </pre>


created: 2021-09-25T07:46:54-07:00
updated: 2021-09-25T07:54:11-07:00
title: Italian language
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: it
answers: 1446166;
creator: donamarra
content:
<p>da ieri il linguaggio con cui Firefox mi fa ad esempio salvare una foto, è inglese. Vado su "setting" ( scomparso "opzioni" naturalmente ) e Italiano è la prima lingua, ma non funziona, la seconda è Inglese USA che però non si può eliminare mentre l'inglese UK si può eliminare, cosa devo fare per avere l'italiano? Ho riavviato, provato il francese e viene francese, rimesso italiano, ma nulla, è sempre in inglese. Parlo inglese ma mi dà fastidio avere Firefox in inglese, grazie. </p>


created: 2021-09-25T07:43:44-07:00
updated: 2021-09-25T07:43:44-07:00
title: Кривой шрифт на страницах
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: vdrochuk
content:
<p>Всем привет. Почему-то абсолютно на всех вебстраницах шрифт выглядит максимально уродливо. Где то полутонкие буквы, где то они и вовсе съезжают друг на друга. В некоторых местах длинный дефис превращается в "Ч". С шрифтами игрался, ничего не помогло. Попробовал еще пару браузеров - там все нормально.  На скриншоте пример из firefox и из другого браузера. </p>


created: 2021-09-25T07:35:07-07:00
updated: 2021-09-25T10:54:24-07:00
title: I can't start fresh. Missing profile
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1446212;1446230;
creator: rpmmx6
content:
<p>So I have copped a issue with mozilla a weird crash.  </p><p>so I did the whole just uninstall thing.  Hoping a reinstall will fix what ever was causing it to not open up.  </p><p>No I did not look for help.Here. So on reinstall it states. Missing profile not accessible  </p><p>I have read all the help stuff. None of it makes any sense.  I am not an IT person.  I fix cars I use my hands. And I like watching You tube and porn.  </p><p>So why can't this be a simple reinstall. why does it keep looking for a profile folder.  I got no idea where it would be ?   </p><p>I am going to guess either - burn the computer. Or hire a IT specialist.  </p><p>I like Mozilla it seemed to work better than the rest.  </p><p>Why does it need a profile?  Why Can't I start fresh? </p>


created: 2021-09-25T07:09:02-07:00
updated: 2021-09-25T07:09:02-07:00
title: Firefox - Mia pagina principale - Siti preferiti - Immagine personalizzate
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: it
creator: onosperandeo
content:
<p>Mia pagina principale di Firefox - Per alcuni link a siti preferiti inserisco immagine personalizzata - Questa talvolta “funziona”, ma talvolta no (benché io abbia controllato l’indirizzo). </p>


created: 2021-09-25T06:55:10-07:00
updated: 2021-09-25T10:56:46-07:00
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446216;1446231;1446232;
creator: GreatGrammieG
title:
Facebook only comes up with error message,  I don't know why, I don't know how to fix it, I cannot contact Facebook

content:
<p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.facebook.com" rel="nofollow">www.facebook.com</a>. PR_CONNECT_RESET_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem.  </pre> <hr> <p>Got the above error in Foxfire, the attached in Microsoft Edge &amp; Chrome..... very disheartening.... I remember clearing cookies but not passwords as I was instructed somewhere.... Please help me.... Thank you </p>


created: 2021-09-25T05:41:59-07:00
updated: 2021-09-25T07:26:46-07:00
title: FIrefox causing DNS leaks!
tags: linux;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446162;
creator: goeca
content:
<p>I AM using VPN and I found Firefox is leaking DNS, as it doesn't happen in another browser. I read it is caused by automatic updates: <a href="https://www.reddit.com/r/privacy/comments/2e20ni/firefox_dns_leak/" rel="nofollow">https://www.reddit.com/r/privacy/comments/2e20ni/firefox_dns_leak/</a> I tried to disable automatic updates by flipping this value: "app.update.auto" in about:config to false. But it did not help.  </p><p>Can you please help me to fix this, I don't know what it's causing it... </p>


created: 2021-09-25T05:18:58-07:00
updated: 2021-09-25T09:49:49-07:00
title: Majorly disappointed how privacy browsing is handled in Firefox
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446199;
creator: mitchmenghi
content:
<p>So after about 5 years or so of not using Firefox as my default browser, I have finally decided to move back to Firefox and try it out again. </p><p>I do not want to jump to conclusions as I may just have a lack of knowledge BUT... </p><p>I have been using Chrome and Edge Chromium for last last few years. When I go to a Private Browser Tab, visit a site, it WILL NOT remember the history and sites visited, nor will it remember the added websites to bookmarks. </p><p>So here I use Firefox the most talked Privacy browser and this is what I read on a knowledge base article. </p><p>Note: New passwords and bookmarks you create while using Private Browsing will be saved. Any files you download to your computer while using Private Browsing will be saved. </p><p>So how is this private? Not even Edge or Chrome does this. This is a major privacy concern, this needs to be fixed. It is enough for me to dismiss Firefox as an option. It should simply not save a history accessible in private mode or in standard mode of sites you have added, visited, etc... in private mode. </p><p>I would like to know if there is a work around. </p><p>Cheers M. </p>


created: 2021-09-25T04:56:45-07:00
updated: 2021-09-25T04:56:45-07:00
title: Firefox (su mac sierra ver. 10.12.6) lentissimo a effettuare anteprima e stampa
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: it
creator: titulino
content:
<p>Da diverso tempo continuo a riscontarre lentezza di Firefox (su mac sierra ver. 10.12.6) a effettuare anteprima e stampa (sia su stampante che con salva pdf). Il problema non si riscontra con altri broswer/programmi. Inoltre sino a quando non ha effettuato il salvataggio in pdf o stampa resta bloccato. Grazie per l'aiuto </p>


created: 2021-09-25T04:55:39-07:00
updated: 2021-09-25T04:55:39-07:00
title: Protection and Unncessary Overhead - Missing Features
tags: desktop;other;windows-10;feedback;feature-request;firefox-920;
product: firefox
topic: other
locale: en-US
creator: lovelyday_786
content:
<p>Hello Team, </p><p>There are two things which have been missing out from Firefox for many years. </p><p><strong>1. Allow the Add-ons for (only) Private mode - Extra Protection.</strong> There are many Add-ons which I am only comfortable running in Private mode. There has to 3 options in the settings to choose; enable add-ons in Standard Mode, Private Mode or in Both. </p><p><strong>2. Useless History - Unnecessary Overhead on Disk and Memory.</strong> There are many websites for which I don't want them to have a History such as Google Search; Gmail; Outlook; Twitter; YouTube, etc by obviously running in Standard Window (Not Private). </p><p>Users should have the option to let the Firefox know to not save visited URLs history for specific websites. Or keep the history not-older than 30-days for selective websites. </p><p>Let's make Firefox more secure, efficient and faster! </p><p>Regards, Rashid </p>


created: 2021-09-25T04:44:21-07:00
updated: 2021-09-25T04:44:21-07:00
title: Firefox Not Restoring Last Session And Resets My Settings After PC Restart
tags: desktop;beta;other;windows-10;firefox-930;
product: firefox
topic: other
locale: tr
creator: oknksk
content:
<p>I'm using Firefox for years but never faced this issue. If I close Firefox and open again my open tabs are restoring, settings and prefrences not changing. But if I restart my pc and start Firefox, session not restoring, opened tabs are not restoring. </p><p>I've tried backup and restore my profile (Files can see on attachment). After restoring profile tabs are opening, my old settings are there, until I restart my pc. What should I do now? </p>


created: 2021-09-25T04:41:18-07:00
updated: 2021-09-25T08:08:28-07:00
title: Mozilla does not display Bulgarian letters
tags: windows-7;desktop;fix-problems;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446154;1446170;
creator: blackjag
content:
<p>I have a problem with Mozilla. I use Bulgarian language and Windows 7. On some sites Mozilla does not show me the Bulgarian letters. I am sending a screenshot. How do I fix this problem? </p><p>P.S. Some time ago I had the same problem after the update, but on the next update Mozilla was fine and I had no problem. </p>


created: 2021-09-25T03:52:12-07:00
updated: 2021-09-25T10:22:00-07:00
title: logins and password not synced
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1446218;1446219;
creator: kahani2000
content:
<p>i uninstalled and reinstalled the firefox for some reasons, then i could not find all saved my earlier logins and password </p>


created: 2021-09-25T03:01:19-07:00
updated: 2021-09-25T03:01:19-07:00
title: metamask is blank in firefox version 92.0.1
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: kragelund
content:
<p>After firefox updated to latest version 92.0.1 on my laptop this morning, my metamask extension all the sudden didnt work anymore, just showing a blank metamask. </p><p>Closed and reopened firefox, turned extention on and off, but didnt sort the issue. Any suggestions? </p>


created: 2021-09-25T02:57:10-07:00
updated: 2021-09-25T02:57:10-07:00
title: Extension
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: harbonau
content:
<p>Cant see my extension that are on that are on the right of the address bar and near the "3 horizontal  " bar to open application menu </p>


created: 2021-09-25T02:46:13-07:00
updated: 2021-09-25T10:09:16-07:00
title: My Data History…
tags: desktop;other;needsinfo;
product: firefox
topic: other
locale: en-US
answers: 1446110;1446121;1446206;
creator: matthewwoodstock59
content:
<p>Well? I’m trying to keep my history of data? Without? Deleted it? Because? My point is? Could you guys keep my history of data? If I’ve were to delete it? Because? I’ve don’t want to have to buy a USB Flash Drive Stick? &amp; Cord as well? To synced it? But if I’ve have to I’ve will buy 1? If you guys can’t sync my history of data? But? I’ve rather not? But? I’ve was wondering if you guys could keep my history of data? If I’ve were to delete it? If yeah? Great? Then? I’ve can? Delete it? &amp; Won’t have to buy 1? Or But if not? If there’s no way for you guys to keep my history of data? &amp; I’ve have to buy 1? Oh well? Guys? There?… </p>


created: 2021-09-25T02:06:11-07:00
updated: 2021-09-25T02:06:11-07:00
title: Sharing only 1 "entire screen" on a dual-screen setup.
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: gekont19
content:
<p>I'm using Firefox on Ubuntu 20.04.3, at a dual-monitor setup. My problem is that in a Google Meet or Rocket Chat call, I can't present only one of my screens. My options are or to share a specific window, not practical because most of the time I need more than 1 window, or "screen" but it always presents both of my screens. ( not practical at all) Is there any solution regarding this issue? </p>


created: 2021-09-25T01:49:52-07:00
updated: 2021-09-25T03:14:41-07:00
title: Very high CPU usage on boot by one Firefox process
tags: desktop;beta;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446097;
creator: galusf09
content:
<p>Hello, I have a strange problem, so after loading the system, the processor in my computer is drastically loaded, after entering the task manager, it turns out that one firefox process uses a lot of processor (photo in the attachment) after closing this process everything returns to normal and CPU consumption even while browsing the internet does not exceed 7% but it is quite persistent because I have to close this process every time, I will just add that this problem does not occur in other browsers. and none of my friends have it either. I'm using Windows 10 with the latest updates and the latest Firefox developer edition. The problem has been around for about a year and is really bothersome. My processor up to i7 2760qm, I have 16gb of ram. I will also add that in my second laptop with core 2 duo, this also happens only with me, no one who has this problem. Thank you in advance for your help. </p>


created: 2021-09-25T01:23:30-07:00
updated: 2021-09-25T01:42:04-07:00
title: can i open the wordpress site on mozilla firefox?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1446081;
creator: bj4719169
content:
<p>Hello, i am a professional blogger. i am making lot of website on google chrome but it performance is slow. so I decided to change my browser  because my <a href="https://ipsnews.net/business/2021/09/08/synogut-review-ingredients-side-effects-price/?fbclid=IwAR3JSU2KXm796GTo_1RVKC0eL_aHeazsf5G9BQaT66jkqvl5y2lk_T0ZMZY" rel="nofollow">synogut </a>product is not performance well and I don't know that the Mozilla is integrated or support the WordPress site or not. </p>


created: 2021-09-25T01:08:15-07:00
updated: 2021-09-25T01:18:39-07:00
title: lingua inglese
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: it
answers: 1446079;
creator: lito221078
content:
<p>Perchè mi è uscita la lingua inglese come predefinita e nonostante io cerchi di rimettere in italiano non funziona? </p>


created: 2021-09-25T00:54:59-07:00
updated: 2021-09-25T01:07:43-07:00
title: My Data History…
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1446076;
creator: matthewwoodstock59
content:
<p>I’m trying to keep my data history? Without deleting it? Or syncing it on my USB Flash Drive Stick? &amp; Cord? Do you guys have keep? &amp; Store Data History? Or not Guys there?… Let me know ASAP there… </p><p>Thank You… </p><p>Goodbye… </p><p>Matthew… </p>


created: 2021-09-25T00:26:20-07:00
updated: 2021-09-25T01:08:23-07:00
title: firefox and facebook
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446077;
creator: ray.beale1
content:
<p>Problems with loading facebook, facebook group pages, images not loading, or loading very slowly, not having this problem with other browsers </p>


created: 2021-09-24T20:38:33-07:00
updated: 2021-09-25T03:20:59-07:00
title: Why is Firefox so slow? (Ubuntu 20.04)
tags: linux;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446084;1446103;
creator: geosebastian89
content:
<p>I got a second hand HP Spectre x360 (2015) today which came with Ubuntu 20.04 preinstalled and it seemed fine at first but when I connected to the internet I found Firefox to be incredibly slow to load any site I tried to access. Trying to watch a video on youtube took about two minutes to load. Facebook and Gmail both refuse to load properly at all. No matter what site I try, it seems to take at least 30 seconds to load, if it loads at all. This might be the slowest computer I've ever used, and I remember the 90s! I know the internet connection isn't the problem since my other devices work perfectly. I tried to download some other browsers (Chrome, Opera, Vivaldi) to see if Firefox was causing the issue but they all failed to download properly (error message "failed to install file: not supported").  </p><p>I'm at a loss. I've tried searching for answers online which suggested fiddling with the proxy settings and going to about:config to toggle the "network.dns.disableIPv6" from "false" to "true". and nothing seems to have helped so far. Any ideas please? I like the computer but it's totally unusable for me at this point. </p>


created: 2021-09-24T20:35:16-07:00
updated: 2021-09-24T21:59:49-07:00
title: On FlipGrid I am not able to download video responses for my classmates
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446046;
creator: d.taylor4
content:
<p>Can you tell me if my firefox is setup correctly to download videos in FlipGrid program through our blackboard for class? </p>


created: 2021-09-24T17:05:53-07:00
updated: 2021-09-25T07:21:50-07:00
title: CSS Element Changed in Firefox v91
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1446026;1446147;1446148;1446161;
creator: silly1
content:
<p>Disabling this History menu label with CSS works in Firefox v78, but not in v91: </p><pre>#PanelUI-history label[value="Recent History"] {display:none !important;} </pre> <p>BTW, the label is now "Recent history". </p>


created: 2021-09-26T15:42:18-07:00
updated: 2021-09-26T16:34:05-07:00
title: Undoing "don't allow [website] to prompt me"
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446481;
creator: abby.phelps
content:
<p>Hello!  A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember).  I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore.  How can I undo this setting?  Thank you! </p>


created: 2021-09-26T15:36:37-07:00
updated: 2021-09-26T16:47:01-07:00
title: Tool bar
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446482;1446487;
creator: rapp6188
content:
<p>What appears to be a refined tool bar appeared at the bottom  of Firefox's opening page; due to a typo possibly. Who is it  from, What is it and What activates it?  Example =  [Find in page] ∧ ∨ ⬜Highlight all ⬜Match Case ⬜Match Diacritic ⬜Whole words </p><p>As implied, this could be a fine usable tool. I'd like to know more about it </p>


created: 2021-09-26T15:31:47-07:00
updated: 2021-09-26T15:31:47-07:00
title: restore bookmarks
tags: mac-os;desktop;download-and-install_1;firefox-920;
product: firefox
topic: download-and-install
locale: it
creator: iacopofincato
content:
<p>I'm trying to restiore my bookmark from a backup but as soon as I select the restoring resource nothing happens. Could you support with it? </p>


created: 2021-09-26T15:29:59-07:00
updated: 2021-09-26T15:29:59-07:00
title: Sync never working properly across devices
tags: desktop;sync;windows-10;firefox-920;firefox-9201;
product: firefox
topic: sync
locale: en-US
creator: JCfreak1087
content:
<p>I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They will also be synced, but then they would loose their connection with the other ones. The sync should be that when I would simply log into the browser that it would automatically sync using the login information the same easy way it is done in Chrome. I have kept using Chrome, because of the fact that the sync is able to work across all devices simply by logging in for the sync to work &amp; it will work properly to where all of the browsers that would be logged in would be synced, no issues whatsoever. How can I actually login to the sync on everything with there not being any issues of any kind across all devices? </p>


created: 2021-09-26T15:14:22-07:00
updated: 2021-09-26T15:14:22-07:00
title: Slow startup on Fedora release 34 ALL the latest versions
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: dicksog
content:
<p>I'm running Fedora 34, all of the latest (ie 4) versions of firefox take over 4.5 minutes to load.  I'm using Opera to submit this because it loads in less than 30s. I'm running an AMD Phenom x6. All updates have been applied. I like firefox I want to keep using it, but what the heck is going on? Any suggestions? p.s. all updates have been applied to the OS. </p>


created: 2021-09-26T14:32:45-07:00
updated: 2021-09-26T15:40:45-07:00
title: Error 403, feature not working, etc... Firefox less ans less compatible
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1446473;
creator: rubisrik
content:
<p>I've noticed that Firefox becomes less and less comptatible to websites as time goes by. My last example : <a href="https://www.registreentreprises.gouv.qc.ca/" rel="nofollow">https://www.registreentreprises.gouv.qc.ca/</a> </p><p>At first, I thought it had to do with the privacy features and all, and still think it does somehow. Some features just won't work, websites don't show some parts, etc. My first reflex until a few months ago was to try accessing later, maybe something is wrong with the website now and will work later... Later I end-up using Edge. Now my reflex is: let's check if it works in Edge... and it does! This is becoming worse; reaching the wanna drop Firefox all together point. </p><p>Websites are working perfectly in Edge or Chrome, but not Firefox. Firefox is no longer showing up as "approved" on most websites. Why is that? </p><p>As a long time user of Firefox, and monthly donator, I'm starting to get feed-up with this increasing problem. I don't have time and should not have to debug Firefox as a user. I just want to browse the internet, nor make a statement to the world that I believe Firefox is the purest. Browsers should just work 100%, that's it. </p><p>Please fix this. </p>


created: 2021-09-26T13:37:23-07:00
updated: 2021-09-26T15:49:17-07:00
title: New Tab via Ctrl+t Behaves Differently If Current Tab Hasn't Loaded
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1446474;
creator: andrewcombs13
content:
<p>My normal process for opening a new tab is to press Ctrl+t and start typing the URL I want, then press enter once auto-complete shows the correct URL. </p><p>Sometimes I want to open a bunch of tabs at once, so while the first tab is loading I'll press Ctrl+t again and start typing in the next URL. If I wait until the page has started loading this works as expected, and the new tab opens with the cursor in an empty URL bar. However, if I press Ctrl+t immediately after pressing enter, the new tab's URL bar will contain the URL from the previous tab. </p><p>I can't always reproduce this reliably, it only happens when I'm working really quickly and I usually don't notice until I see that the URL bar contains both the old and part of the new address. It may also be more common with websites I haven't visited recently, I usually encounter it when paying bills which happens about once a month. </p>


created: 2021-09-26T13:21:33-07:00
updated: 2021-09-26T16:21:04-07:00
title: How to make Ctrl+Shift+Up/Down arrows select text by paragraphs?
tags: desktop;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
answers: 1446476;
creator: MoonlightFoxCub
content:
<p>I work with text a lot in the browser. In Chrome, I can select a piece of text, then press Ctrl+Shift+Up/Down arrow to select paragraphs above or below the selected text. Also in Chrome, I can press Ctrl+up/down arrow to move the text cursor one paragraph above or one paragraph below when I type. But in FireFox, the combination ctrl+up/down arrow duplicates home and end. Tell me how can I assign actions to these keyboard shortcuts to work with paragraphs? </p>


created: 2021-09-26T13:03:35-07:00
updated: 2021-09-26T13:49:16-07:00
title: unable to open google news or local news station
tags: mac-os;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1446457;
creator: patjohndickinson
content:
<p>Since yesterday I have been unable to open Google News. Nothing happens. In addition, today I am unable to open local news stations articles. The local station's home page ups but news stories do not. </p>


created: 2021-09-26T12:55:10-07:00
updated: 2021-09-26T14:51:10-07:00
title: Manage Exceptions button for cookies exceptions is not working
tags: linux;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446462;
creator: piscium
content:
<p>Manage Exceptions button for cookies is not working for me since FF88 or 89, don’t remember which version precisely. I click on the button and the dialogue box that would normally appear to set exceptions does not pop up. Moreover it looks like when I click on the button the user interface on that tab freezes for a period. My FF profile is customised. I know if I start with a blank profile the issue goes away. I have another that works fine. However I would rather try to fix this issue in my current profile. I poked around in about:config but so far have had no success. </p><p>Any ideas? I searched google but could not find anything. Also checked mozilla bugzilla a while back without success. I am using FF 92 on Arch Linux. </p>


created: 2021-09-26T12:53:54-07:00
updated: 2021-09-26T14:53:38-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446458;1446463;
creator: ewynia
title:
I need to clear cached web content; Amazon Prime Videos won't open for me. I am unable to get into Firefox Browser in order to make these changes. All I access are articles telling me how to do it, but no access that actually allows me to do it. Thanks.

content:
<p>Amazon Prime movies will not load for me. The support at Amazon suggested that I clear cached web content on my browser. I am unable to get into Firefox to fix the problem. All I have been able to access are articles telling discussing the problem, but there is no access that actually allows me to do it. Thanks. </p>


created: 2021-09-26T12:29:09-07:00
updated: 2021-09-26T12:49:27-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446448;
creator: kellykelly1
title:
Since a recent update, there is no longer a "home" button on my Firefox browser.  How do I get it back?  I am using version 92.0.1

content:
<p>Since a recent update, Firefox no longer has a "Home" button to the left of the address bar.  How do I get it back?  I am using Mozilla Firefox 92.0.1 in Windows 10.  Thank you for your assistance.  :-) </p>


created: 2021-09-26T11:24:29-07:00
updated: 2021-09-26T13:52:26-07:00
title: Firefox download does not complete
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1446444;1446459;
creator: mikeowens125
content:
<p>Have new HP AIO.  Came with Chrome.  First thing I did was delete Chrome.  Went to Firefox. I love Firefox.  Attempted to download.  Blue status bar never completes. Checked in MS settings to allow all apps.  Firefox button opens an empty browser window.  Nothing works here.  Thank You/Mike Owens </p>


created: 2021-09-26T11:09:24-07:00
updated: 2021-09-26T15:18:06-07:00
title: "Access Denied" error messages
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1446434;1446460;1446461;1446465;1446468;1446470;
creator: GuyDean
content:
<p>On several websites (mostly financial websites and National Public Radio websites) I keep getting these error messages.  Example:   </p><p>Access Denied You don't have permission to access "<a href="http://www1.online.penfed.org/PenFedOnline/Forms/Security/LogonPassword.aspx" rel="nofollow">http://www1.online.penfed.org/PenFedOnline/Forms/Security/LogonPassword.aspx</a>" on this server. </p><p>Reference #18.14223517.1632679189.e95c39  </p><p><br> I've tried some of the "solutions" on Firefox's help pages, but nothing helps.  Starting Firefox in "Trouble-shooting mode" doesn't help, and some of the posted "solutions" don't even apply to the current version of Firefox.   </p><p>Sometimes I have the same problem if I use Google Chrome, but the problem is worse with Firefox. </p><p>What's going on?  How do I fix the problem? </p><p>Thanks in advance. </p>


created: 2021-09-26T11:01:02-07:00
updated: 2021-09-26T11:06:16-07:00
tags: mac-os;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1446430;
creator: tomd67
title:
Firefox continually prevents sfgate.com from reloading. This is a legitimate site I subscribe to. How can I disable this Firefox action?

content:
<p>Firefox continually prevents <a href="http://sfgate.com" rel="nofollow">sfgate.com</a> from reloading. This is a legitimate site I subscribe to. How can I disable this Firefox action? </p>


created: 2021-09-26T10:43:09-07:00
updated: 2021-09-26T16:32:38-07:00
title: When opening bookmarks, firefox always goes up and down a bit, like it's stuttering.
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1446446;1446447;1446464;1446469;1446472;1446477;1446480;
creator: andrewwhoisnotadrumstick
content:
<p>Firefox goes up-down-up-down, sometimes multiple times in succession, when opening bookmarks. The forum doesn't let you upload videos, so I can't really give an example, but when in fullscreen it stutters a bit when opening bookmarks. </p>


created: 2021-09-26T09:38:28-07:00
updated: 2021-09-26T09:38:28-07:00
title: sorry. we’ve locked your account.
tags: linux;desktop;sync;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: k9.barna
content:
<p>Hallo, Couple of days ago i had briefly full inbox in my email and i attempted to log in to my firefox account from new location. Because of the inbox email was rejected and my account locked. On the forums i have read that it is suppose to be unlocked after 24h.   It has been more then 3 days and my account is still locked. I even created report on bugzilla but no one replayed. </p><p>Please could you unlock my account (obviously i have access to it form other devices but i rely need it ASAP). </p><p>Thank you for understanding. </p>


created: 2021-09-26T08:43:09-07:00
updated: 2021-09-26T10:20:04-07:00
title: Firefox Homepage Tab
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1446408;1446410;1446415;1446416;1446421;
creator: norm_amron
content:
<p>[Win 10] A few days ago something happened with Firefox. A message appeared saying "sorry - error". Anyway, I had to rebuild the whole thing. But, the little house symbol for the Homepage Tab is missing. It isn't even available where the choices for Menu Bar appear. I did not cause this problem. My older pc, also Win 10 is perfectly O.K. Any "Help" just brings me back to the older information from 2011. </p>


created: 2021-09-26T08:31:00-07:00
updated: 2021-09-26T13:28:49-07:00
title: problema para guardar certificados en mozilla, da error#12
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: es
answers: 1446453;
creator: ajorges
content:
<p>ayuda,  problema para guardar certificados en mozilla, da error#12, es importante que haga copia de seguridad de estos certificados, pero siempre me devuelve el mismo error#12 </p><p>alguna idea al respecto para poder recuperar mis certificados, gracias a la comunidad </p><p><br> help, problem to save certificates in mozilla, it gives error # 12, it is important that I backup these certificates, but it always returns the same error # 12 </p><p>any ideas about it to be able to recover my certificates, thanks to the community </p>


created: 2021-09-26T08:23:33-07:00
updated: 2021-09-26T10:54:57-07:00
title: the icon shortcuts changed with the newest update, i need them changed back
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446423;1446427;
creator: gm4767
content:
<p>the icons changed on the home page, after the last firefox update.  </p><p>I have vision difficulties and zooming in the the page does not help. I would either like to go back to the previous update, or a fix that would enable the icon shortcuts to   remain where the color and words spread across each block </p>


created: 2021-09-26T07:20:30-07:00
updated: 2021-09-26T10:37:20-07:00
title: Intermittent denial of access to favorite sites
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446402;1446425;
creator: morrisfkeller
content:
<p>Why does Firefox sometimes deny me access to two of my favorite sites as below...seems to happen every am, but not late in the day? </p><pre>  Access Denied </pre> <p>You don't have permission to access "<a href="http://www.foxnews.com/" rel="nofollow">http://www.foxnews.com/</a>" on this server. </p><p>Reference #18.44acc117.1632665794.3b4ac3a  </p><p>Access Denied You don't have permission to access "<a href="http://www.dallasnews.com/sports/cowboys/" rel="nofollow">http://www.dallasnews.com/sports/cowboys/</a>" on this server. </p><p>Reference #18.3cf02b17.1632665914.12e87e17 </p>


created: 2021-09-26T07:18:05-07:00
updated: 2021-09-26T07:18:05-07:00
title: İnternet sorunu
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: hickimse079
content:
<p>İşletim sistemi kali linux kullanıyorum bişe arattığımda ise her seferinde hmm we re having trouble finding that site hatasını alıyorum wifi yede bağlıyım sorunum nedir ? </p>


created: 2021-09-26T06:55:33-07:00
updated: 2021-09-26T08:32:40-07:00
title: White bar appears on the the bottom of the second screen while using dual screen
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446405;
creator: maaz.modak90
content:
<p>If the firefox screen is maximized on my laptop, there is a white bar that appears at the bottom of the second monitor I am using, It goes away the moment I minimize. This is a problem only with firefox and no other program on my PC. </p>


created: 2021-09-26T06:50:35-07:00
updated: 2021-09-26T06:50:35-07:00
title: FireFox V92 color popups
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: ijdjr
content:
<p>Fire Fox V92 has a popup when it asks if you want to close multiple tabs that has teal color buttons and dark background. In the FF general section same colors are displayes. i.e dark background with teal color buttons. How can those colors be changed or are they baked into v92? </p>


created: 2021-09-26T06:42:31-07:00
updated: 2021-09-26T06:42:31-07:00
title: cannot record on Facebook massenger cause firefox doesn't allow it
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: oria-amir
content:
<p>hi </p><p>there is a problem with Firefox in its latest version... </p><p>I want to record massages but i'm getting an error massage that i must go into firefox and allow it to use the microphone but i cant! i cannot put the facebook address into it. My friend also tried doing it and there is a problem. Before i'm moving to another browser can you help me? </p>


created: 2021-09-26T06:19:46-07:00
updated: 2021-09-26T06:19:46-07:00
title: Mozilla firefox account logon
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: ijdjr
content:
<p>I tried to register at <a href="http://forums.mozillazine.org/viewforum.php?f=38" rel="nofollow">link text</a> and when I entered my email addy it told me that email address is already in use. I tried my secondary email addy and was told same thing. I don't remember username and for that matter, don't remember a previous registration. So how can I contact admin at site or who do I contact to resolve issue or what do I so now? </p>


created: 2021-09-26T05:42:39-07:00
updated: 2021-09-26T09:55:58-07:00
title: language preference does not work
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1446412;1446418;
creator: office266
content:
<p>My preference for language is Dutch, and for years I had Firefox in Dutch. Now suddenly the tabs and the menus all changed to English. My preferences are still well set, but Firefox does not react on there settings.  What is wrong and how can I solve this ?  Thanks for any help Ferdinand Firefox 92.01 . Win 10 H21-01 </p>


created: 2021-09-26T05:35:39-07:00
updated: 2021-09-26T11:11:15-07:00
title: Can you remove the bookmark star on the address bar?
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446411;1446429;1446432;
creator: testinglogin
content:
<p>Hi, I'm currently on Firefox 92.0 and I'm using a separate address bar and search bar. I want to remove the bookmark this page star on the far right hand side of my address bar as I keep accidentally hitting it. Is this possible? Thanks. </p>


created: 2021-09-26T05:18:46-07:00
updated: 2021-09-26T08:28:51-07:00
title: Abusive Update Notices
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446386;1446389;1446403;
creator: 4johnherman
content:
<p>I am tired of your relentless, a;most daily update notices which can't be turned off.  This is an obvious Control Issue with you. </p><p>HOW DARE YOU VIOLATE MY RIGHTS AND TELL ME WHAT TO DO!   </p><p>If your service is so flawed that you have to consistently update, them your users need to find another browser/  This is my plan. </p><p>Effective now, I will not use your site because of your controlling attitude, lack of support and forced actions.  I suggest that other users consider doing this until Moz://a stops this controlling bull shit! </p><p>In this environment, we do NOT need someone like you telling us what to do. </p><p>You're wrong, you're stupid and you're going to loose in the long run as your users are not going to put u p with this relentless BS! </p>


created: 2021-09-26T04:57:47-07:00
updated: 2021-09-26T13:46:30-07:00
title: ¿Cómo hacer para qu las opciones del botón derecho del ratón salgan en español?
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: es
answers: 1446456;
creator: javidlpg
content:
<p>Buenos días. </p><p>Al Pulsar el botón derecho del ratón aparece el menú en inglés. Hace unos días salía bien en español. En <strong>Ajustes </strong>- <strong>Idioma </strong>- está bien configurado en Español (España). En un principio nadie ha cambiado ninguna configuración. ¿Cómo puedo hacer para que vuelva a salir en español las opciones del botón derecho del ratón? </p><p>Muchas gracias. </p>


created: 2021-09-26T03:45:34-07:00
updated: 2021-09-26T06:05:06-07:00
title: Firefox update
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: hu
answers: 1446384;
creator: buzathy.borz
content:
<p>Tisztelt Cím! A Firefox automatikusan frissült a 92.0.1 verzióra, csakhogy ez azzal járt, hogy a jobb click menü átment angol nyelvűbe, és a menürendszer is  zavaros összevisszaságban vegyesen angol és magyar nyelvű egyszerre. Nagyon bosszantó, hogy a frissítés az előtt települt, hogy a nyelvi környezetet teljesen kialakították volna. Elgondolkodtató ezekután a Firefox használatához kell-e ragaszkodnom a továbbiakban így húsz év után. </p>


created: 2021-09-26T03:40:01-07:00
updated: 2021-09-26T04:57:34-07:00
tags: desktop;other;escalate;windows-10;admin;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446381;
creator: nicholas18
title:
Mozilla, a company whose literal goal is to keep the internet free for public use, ironically makes it virtually impossible to contact them

content:
<p>There is literally not a more appropriate place to post this in a 2 hour online search quest to find such a place. So, to sum it up, Mozilla does not include a, "Contact" link on most of their public facing pages. Only a select few have them. Mozilla offers absolutely no way to provide feedback from what I couldn't find. Any page with the feedback box "Did this help" thumbs up and thumbs down literally results in nothing except the box disappearing when I click thumbs down. Mozilla's emails to their email list recipients have no second form of contact information on them beyond a mysterious unnamed physical address (which is illegal btw and lololol, I am disgusted about this for a company that is supposedly all about legal transparency online). Then, Mozilla's "Contact page" (<a href="https://www.mozilla.org/en-US/contact/" rel="nofollow">https://www.mozilla.org/en-US/contact/</a>) contains a completely broken map that shows literally nothing but appears to be intended to show geographical regions to contact. They link to a Facebook page without a contact option. There is an extremely limited support menu that looks like it was developed by a teenage web developer and which offers NO link to a Mozilla foundation support option. The dinky little "Get Help" link at the very bottom is the only thing that could even remotely be related to getting general Mozilla foundation help/offering feedback. Clicking on that routes to the help forum homepage which has zero options for Mozilla Foundation or Mozilla pages reporting broken features and etc. The Mozilla Github seems to only be tailored towards the various Mozilla coding projects but seems to be completely absent of actual Mozilla applications such as Firefox. Doing an extremely thorough Google search for the email address of Mozilla or any of its public facing representatives resulted me with absolutely zero results. Mozilla doesn't even openly provide a mailing address to the public on its website from what I could find (this is scary to think about in a scenario where I would need to mail legal documents to Mozilla). Mozilla has no publicly listed phone number anywhere on Google. I could not even find any leaked email addresses to anyone whatsoever within the Mozilla foundation, almost as if they actively scrub them from search results. This seeming lack of connection with Mozilla's actual users is quite concerning to me. Lol, if I were writing one of Mozilla's privacy review articles on Mozilla themselves, I would give a warning sign due to a designed communication-killing wall between them and their end users. </p><p>Please reroute this concern to the correct area. I know it is not posted in the right place but Mozilla literally left me with no option on a more appropriate place to leave it. </p>


created: 2021-09-26T03:11:51-07:00
updated: 2021-09-26T04:52:18-07:00
title: Mozilla article comments section login broken on all articles
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446362;1446367;1446368;1446378;1446379;
creator: nicholas18
content:
<p>When I try to login at the bottom of any Mozilla article page with my valid Mozilla account credentials (the same ones to login to my account on my Firefox browser), it gives an error message as if I had entered an invalid username or password (I had not). </p>


created: 2021-09-26T03:06:16-07:00
updated: 2021-09-26T04:36:00-07:00
title: There is no way to report outdated Mozilla online articles
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1446363;1446370;1446371;
creator: nicholas18
content:
<p>Today I read an extremely outdated article posted by Mozilla and I wanted to report that but Mozilla makes it damn near impossible to reach them. I found that the Firefox help forum was sadly the closest thing. </p>


created: 2021-09-26T02:29:06-07:00
updated: 2021-09-26T04:42:20-07:00
title: Android browser history
tags: desktop;cookies;
product: firefox
topic: cookies
locale: en-US
answers: 1446374;
creator: badri1024
content:
<p>How can i restore deleted Firefox browser history in Android, when the history has been synced with gmail? </p>


created: 2021-09-26T01:40:45-07:00
updated: 2021-09-26T01:40:45-07:00
title: No sound on Youtube only with Firefox browser - problem started today. Other browsers are working.
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: lzhaozhun
content:
<p>I logged onto firefox today to watch some youtube, but the audio won't work, and when I proceeded to other websites, the audio worked. Is there a way to fix audio on firefox? </p>


created: 2021-09-26T01:36:23-07:00
updated: 2021-09-26T01:36:23-07:00
title: Firefox 92 on Mac broke some things
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: slim2none
content:
<p>When the BBC news <a href="https://www.bbc.com/news" rel="nofollow">https://www.bbc.com/news</a> website initially loads it looks fine but then after two seconds it resizes and enlarges graphics and messes up the page. </p><p>Also, Prime Video no longer plays anything without getting an error message (We're experiencing a problem playing this video. For assistance, please go to <a href="http://www.primevideo.com/help" rel="nofollow">www.primevideo.com/help</a>.) </p><p>I have turned off all script and adblocking and it still happens. It all started with Firefox 92. </p><p>Neither of these things happen in Safari and the update to FF 92.0.1 did not fix it. </p>


created: 2021-09-26T01:18:49-07:00
updated: 2021-09-26T03:34:30-07:00
title: address of senders is missing completely
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446365;
creator: wketel2
content:
<p>Now I am not able to send a new email. It always assumes an ongoing conversation, I do not want that at all. My email provider is WOW, they seem to be changed also. What I miss most is that when I enter a name  the email address no longer appears. That ruins it totally. That is/was the very best email function but now it is gone. </p><p>I use that address to start a new conversation with a friend, and now that function is no longer found.. When I open an email the sender address is not shown, I need that address always. The sender address is vital, it is how I report scams, but more important it is how I can send a new email to the sender, I do not always want to do a reply. The size of the email is not shown, that is how I detect spam and hidden malware. </p><p>Has Mozilla been taken over by microsoft? That is what this change looks like. (Sorry, I know that sounds rather nasty, but it looks that way) </p><p>I use several different computers but I am the only user, I have not yet tried the other computers to see if the old version is still available. So far this computer is the only one updated. I need to assure that no automatic updates ever are done, EVER!!! </p>


created: 2021-09-26T00:56:05-07:00
updated: 2021-09-26T04:44:07-07:00
title: What is the Scope of Data Science in python?
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
answers: 1446376;
creator: myworldwidenews
content:
<p>i'm new biew in python but quite intrested to learn python  right now  i'm reading a book to master python named as <a href="https://python.engineering/python-data-science-handbook" rel="nofollow">Python data science handbook PDF</a> , senior please share your sugggestion. </p>


created: 2021-09-26T00:03:40-07:00
updated: 2021-09-26T00:03:40-07:00
title: bookmark creation is broken
tags: linux;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: ouaisaussi
content:
<p>My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the search bar does not work. Troubleshoot had the same broken bookmark prob. </p><p>The Home page row of shortcuts are all blank. </p><p>Another weird thing is FF doesn't show up in my apps. I just added another FF, which had the same problem and deleted it. </p>


created: 2021-09-26T00:00:49-07:00
updated: 2021-09-26T03:00:08-07:00
title: Italian language
tags: desktop;customize;windows-10;language;firefox-920;
product: firefox
topic: customize
locale: it
answers: 1446359;1446361;
creator: donamarra
content:
<p>Ieri ho scritto perchè non c'è modo di avere le pagine in Italiano, cioè c'è Bookmark ad esempio e non segnalibri. Mi è arrivato un email che mi chiede se sono un privato, sì sono un privato, e di mettere about: policies e mettere la foto, ma non mi fa rispondere all'email e qui non trovo dove metterla, per cui riparto da zero, allego la foto. E non ritrovo la mia domanda a voi, per cui riscrivo: Se vato su SETTING e poi LANGUAGE, Italiano è il primo, si può spostare su e giù o eliminare. Poi c'è Inglese USA che eprò non si può eliminare. Ho fatto tutte le prove ma niente, rimane in inglese. Grazie Donatella Marraghini </p>


created: 2021-09-25T23:47:04-07:00
updated: 2021-09-25T23:47:04-07:00
title: Firefox account has got locked
tags: desktop;sync;escalate;admin;verificationemail;
product: firefox
topic: sync
locale: en-US
creator: i_am_rakib
content:
<p>After a fresh windows installation when I tried to sync my firefox account, I have been getting " We have locked your account". I have waited 24 hrs but still getting the same issue. If I lost this account, all my other accounts will be lost  Please, help. Thanks &amp; Regards. </p>


created: 2021-09-25T21:38:33-07:00
updated: 2021-09-25T21:56:17-07:00
title: Firefox frequently freezes/crashes with very high memory usage
tags: desktop;fix-problems;needsinfo;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446340;1446341;
creator: sianstables
content:
<p>Several times a day Firefox freezes and begins using a lot of memory (90-99%). After a while either the open tab or the browser will crash. I have tried troubleshooting mode, an account refresh and a fresh install of Firefox, but the crashes still occured after/during all of these fixes. I've tested my RAM and there were no errors detected. This problem has been occuring for a month or so, but seems to be getting more frequent. I've included the report IDs of the most recent crash reports. </p><p>bp-c3632dd7-dff1-4265-90e9-f62710210926 bp-3eb0a8ac-a491-48ac-a186-997250210926 bp-c3632dd7-dff1-4265-90e9-f62710210926 bp-80bb3b1e-6a1d-4942-ac4b-c8de80210926 bp-d649e773-27d6-479e-99b2-bf5d90210926 </p><p>Thanks in advance if anyone has any suggestions! </p>


created: 2021-09-25T19:00:57-07:00
updated: 2021-09-26T08:43:13-07:00
title: website being redirected
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446342;1446343;1446344;
creator: furynick2000
content:
<p>Hi I type in amazon.smile.com/ and get redirected to https://chat.poo..com/?images=off&amp;name=smile, If I use google search to get to it no issue.  I have used MS browser and get there no issue. I have emptied all of my cookies and ran a scan with bit defender still nothing.  </p><p>If you have a suggestion to correct this it would be great. </p>


created: 2021-09-25T17:29:52-07:00
updated: 2021-09-25T19:40:58-07:00
title: Recuperar marcadores
tags: windows-7;desktop;bookmarks;needsinfo;firefox-920;
product: firefox
topic: bookmarks
locale: es
answers: 1446335;
creator: salomonphilco
content:
<p>Hola Usaba firefox y con la ultima actualizacion se me borraron todos los datos y marcadores Ahora no puedo recuperarlos Agradecere me resuelvan el problema a la brevedad </p>


created: 2021-09-27T16:01:45-07:00
updated: 2021-09-27T16:01:45-07:00
title: Firefox crashed contantly!
tags: mac-os;desktop;fix-problems;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
creator: jjfelock
content:
<p>I return to my hibernating iMac, and 40% of the time, all open windows are closed.  Often, the browser has also reset my search engine and no longer loads my default web page. </p>


created: 2021-09-27T15:26:50-07:00
updated: 2021-09-27T16:42:38-07:00
title: Unable to log in to Hobbyking.com
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1446714;
creator: lee58
content:
<p>I have used Hobbyking for many years.  With the most recent update, I am no longer able to log in.  I have disabled NoScript and it made no different.  When I try to log in, the page just flashes and will not proceed after I press the log in button.  I'm running 92.0.1 (64-bit). </p><p>Note, login works fine on Chrome, but I refuse to use Chrome for anything. </p>


created: 2021-09-27T15:05:40-07:00
updated: 2021-09-27T16:31:37-07:00
title: Redirecting http: to https:
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446710;1446713;
creator: wsquared1
content:
<p>Firefox is redirecting a particular http:// site to https:// Can't figure out how to stop the redirection. It is an unsecured site I am trying to access. Tried various fixes from the community to no avail. </p><p>The redirection started earlier this month. </p>


created: 2021-09-27T14:25:38-07:00
updated: 2021-09-27T14:25:38-07:00
title: Our thumbnails are showing up in every other browser, but not in Firefox
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: kloader32
content:
<p>Hello. Recently we started an adult site, <a href="https://thepornbutler.com" rel="nofollow">https://thepornbutler.com</a>. I cannot figure out why thumbnails are not showing in Firefox. They are showing in all the other browsers out there. Example page: <a href="https://thepornbutler.com/photos/dressed-undressed/" rel="nofollow">https://thepornbutler.com/photos/dressed-undressed/</a> Have you any suggestions or ever heard of this problem? My Firefox up to date: 92.0.1 (64 bit). </p><p>Thank you Kevin Loader </p>


created: 2021-09-27T14:11:36-07:00
updated: 2021-09-27T14:12:50-07:00
title: I do not want to change my opening page - STOP CHANGES.
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446706;
creator: nelson19
content:
<p>You changed my 1st page when I opened Foxfire. I want bold page back with my favorite apps in the middle of the page. I don't understand why you have to change it every month or 2. </p>


created: 2021-09-27T14:01:06-07:00
updated: 2021-09-27T16:47:50-07:00
title: ERROR
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1446715;
creator: nineczka.marek
content:
<p>Often, when trying to open a website, a secure connection error appears PR_END_OF_FILE_ERROR </p><p>Please let me know how to solve the problem and whether it is on the browser side or, for example, on the side of the AVAST antivirus program. Greetings, Marek </p>


created: 2021-09-27T13:58:39-07:00
updated: 2021-09-27T13:58:39-07:00
title: Pagina principale dell’utente
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: it
creator: onosperandeo
content:
<p>Pagina principale dell’utente - Spazio per il titolo - L’immagine della <em>“puntina”</em> ne occupa buona parte: è possibile eliminarla? </p>


created: 2021-09-27T13:34:29-07:00
updated: 2021-09-27T16:48:24-07:00
title: Icloud Email
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446716;
creator: jpalcher
content:
<p>Icloud emails do not have working scroll function.  New icloud update recently. Works ok with other browsers, but I do not want to use another browser. </p>


created: 2021-09-27T13:16:31-07:00
updated: 2021-09-27T13:16:31-07:00
title: "Custom" Print Option No Longer Works
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: rrichard
content:
<p>FF has been my default for decades primarily because of superior print options. I use Custom Print option to print out pages in larger front, but this no longer seems to work in 92.01.  At say 115 custom I lose text to right and bottom of page (both in preview and print to PDF). </p>


created: 2021-09-27T13:11:00-07:00
updated: 2021-09-27T13:11:00-07:00
title: Multiple issues with newer version
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: larry105
content:
<p>too many problems with new version released 4-6 weeks ago ... on-line forms don't recognize selections, blank spots in screens where "phantom" text seems to be ... and the bright white format is hard on the eyes.   Please tell me this will change so I don't have to sever a decades </p>


created: 2021-09-27T13:04:07-07:00
updated: 2021-09-27T13:04:07-07:00
title: Loss of and inability to access and restore bookmarks and history system
tags: mac-os;desktop;bookmarks;firefox-920;firefox-9201;
product: firefox
topic: bookmarks
locale: en-US
creator: r.sharpe3
content:
<p>Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will not be functional because one of Firefox's files is in use by another application. Some security software may cause this problem." When I tried to restore the old bookmarks, it there was a list from which I could select, but every choice resulted in an "unable to process the backup file" response. Upon restarting my computer and reinstalling Firefox, It now said "for quick access, place bookmarks here on the bookmarks toolbar." That said, it won't let me do so. </p><p>I've tried the other recommendations offered through support for restoring bookmarks (though, admittedly, many were outdated, referencing links circa 2016), and have had no luck so far. If the worst case scenario is that the old bookmarks can't be accessed, is there at least a way to reestablish the bookmark and history system and start anew? </p><p>Thanks in advance. (Attached below are examples of the error message. </p>


created: 2021-09-27T12:35:42-07:00
updated: 2021-09-27T12:35:42-07:00
title: my search engines hang indefinitely
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: ingasimn85
content:
<p>I can open in tabs all my bookmarks and go to all websites, but when i try to search with google or any other search engine i get no connection to webpages. </p>


created: 2021-09-27T12:23:51-07:00
updated: 2021-09-27T12:23:51-07:00
title: FF 68 ESR: can't install any addon
tags: linux;desktop;customize;firefox-680;
product: firefox
topic: customize
locale: en-US
creator: exched
content:
<p>Hello, I'm using FF 68.12.00 ESR (Linux x64). Any page at <a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a> looks like the attached image. No visible text. Other pages look ok. </p>


created: 2021-09-27T12:14:57-07:00
updated: 2021-09-27T12:14:57-07:00
title: Problems with rendering some content on Firefox (92.0 64-bit) installed on Ubuntu (20.04.3 LTS)
tags: linux;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: hamza.hasan90
content:
<p>Hello there, </p><p>I have been having a problem with my Firefox installed on Ubuntu, I have attached a screen shot to save the time of explaining what is happening, because I'm honestly not sure. Seems that some website have some problems being rendered. </p><p>Versions: </p><p>Firefox:  <strong>v 92.0 (64-bit)</strong> Ubuntu : <strong>Ubuntu 20.04.3 LTS</strong> </p><p>Appreciate all the support. </p>


created: 2021-09-27T11:21:31-07:00
updated: 2021-09-27T11:21:31-07:00
title: browser freezes
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: aaron41
content:
<p>I've had several instances when the browser would freeze after logging out of my user  and/or when the internet cuts out on windows 10 Home 19043.1237. I figured it would stop after an update of Firefox (i currently have it set to automatic) but it hasn't.  Even when I stepped away from the computer and it went to sleep, the browser froze and I had to force quit. </p>


created: 2021-09-27T11:13:36-07:00
updated: 2021-09-27T11:13:36-07:00
title: Unable to sign in to websites I have visited for years
tags: desktop;websites;windows-10;firefox-920;firefox-9201;
product: firefox
topic: websites
locale: en-US
creator: tcooney8
content:
<p>I am suddenly unable to sign in to websites I have visited for years. Receive the following messages over a multi-day period. <a href="http://USAA.COM" rel="nofollow">USAA.COM</a> - We are unable to complete your request. Our system is currently unavailable. Please try again later. </p><p><a href="http://AA.COM" rel="nofollow">AA.COM</a> - We're working on our site  Please start over by returning to the Home Page. AA Home Page  Thank you for your patience.  </p><p><a href="http://WWW.PENFED.ORG" rel="nofollow">WWW.PENFED.ORG</a> - fail Yet an immediate switch to Edge allows me to log in </p>


created: 2021-09-27T10:42:42-07:00
updated: 2021-09-27T10:42:42-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-920;firefox-9201;
product: firefox
topic: privacy-and-security
locale: en-US
creator: fin.ggp
title:
Authentication failure while connecting to imap servers for INCOMING & OUTGOING gmail.com and yahoo.com

content:
<p>GOOD THING I MADE A COPY OF THIS MESSAGE.  IT TIMED OUT  BEING SENT. </p><p>I have two <strong>gmail </strong>accounts, one <strong>yahoo</strong>, and one <strong>hotmail</strong> on my HP laptop, running Windows 10.   </p><p>I've been having server authentication problems with Thunderbird on all of them ('<strong>except '</strong>hotmail) since <strong>9/22/21</strong> for incoming mail and <strong>9/17/21 or 9/20/21 </strong>for outgoing mail.  Each account gives me the "failure while connecting" message.  Screen shots attached. </p><p><strong>Hotmail </strong>often gives me "your email was not sent; try again later" message.  BUT it <strong>has </strong>sent the message and it has been received!  Sorry, no screen shot of that error message.   </p><p>I don't remember the terminology, but I have "listed" Thunderbird as safe/allowed to log in on my behalf with each of my accounts.   </p><p>From the PC, I am able to log in to all of these email accounts directly with the same user/passwords entered in Thunderbird.  My Galaxy S7 Smartphone successfully sends &amp; receives from each of these accounts using a different mail client.  </p><p>Please let me know if you need information on the server set ups. Until today, I did not realize the extent of this issue.  I really need help! Thanks. </p>


created: 2021-09-27T10:41:33-07:00
updated: 2021-09-27T10:57:44-07:00
title: History gone from address field
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446653;1446657;1446659;
creator: GarySGP
content:
<p>Also, when I go type in the address bar, the history no longer appears and without the browser bar working I have to search every time. </p>


created: 2021-09-27T10:38:14-07:00
updated: 2021-09-27T13:20:58-07:00
title: Cannot view bookmarks browser bar
tags: windows-7;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: GarySGP
content:
<p>After last update where the bookmarks bar was is now just a message as shown below saying to place bookmarks here but won't display prior ones or let me add new ones. Also, the &gt;&gt; on the right side that showed a dropdown of them is gone. </p>

answers:
1446650;1446652;1446654;1446655;1446660;1446661;1446664;1446665;1446666;1446668;1446677;1446680;1446686;1446688;1446689;1446692;1446693;1446702;


created: 2021-09-27T10:33:40-07:00
updated: 2021-09-27T10:33:40-07:00
title: Home Page Shortcuts - Custom image not displaying
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: Mlavigne
content:
<p>I am trying to organize my homepage tiles with shortcuts to the sites I frequent most. </p><p>Some sites have their logo automatically appear in the tiles, for other websites it does not. </p><p>For those that the logo does not appear automatically, I edit the tile and select "Use a custom image" </p><p>Upon entering the URL, the image appears in the preview, but once I save, the tiles appears blank (just a white square). </p><p>Any suggestions on what I can do? Ive tried various images for various tiles - it appears as soon as I try to add a custom one it goes blank (see screen shot as example) </p>


created: 2021-09-27T10:29:55-07:00
updated: 2021-09-27T11:33:24-07:00
title: Disable the login prompt for Password
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446674;
creator: gregbrady2020
content:
<p>How do I disable the login prompt for Password? I was on the phone troubleshooting a site I was having problems logging into, and the login for Password kept popping up every few seconds. Even after canceling it would pop up again after a few. I did not want to log into Password because the previous saved username/password would mess up the troubleshooting. </p>


created: 2021-09-27T10:24:00-07:00
updated: 2021-09-27T13:23:46-07:00
title: Firefox can't load Youtube stream chatbox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1446648;1446669;1446703;
creator: tzhang1
content:
<p>I embedded a Youtube livestream video and the live stream chatbox into a web page, the video was loaded successfully but the live chat box shows "Hmm. We’re having trouble finding that site. We can’t connect to the server at <a href="http://xn--www-gn0a.youtube.com" rel="nofollow">xn--www-gn0a.youtube.com</a>." I am not sure where <a href="http://xn--www-gn0a.youtube.com" rel="nofollow">xn--www-gn0a.youtube.com</a> is from, in the code, I did not refer to this youtube URL at all. </p><p>This issue happened only in Firefox. Chrome, IE are fine. Anyone knows why? </p><p>Thanks! </p>


created: 2021-09-27T10:21:21-07:00
updated: 2021-09-27T10:21:21-07:00
title: Ícone microfone no topo na tela.
tags: linux;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: pt-BR
creator: julio.penteado
content:
<p>Olá pessoal. Boa tarde. </p><p>Alguém já descobriu como faz, para remover o ícone de permissões no topo da tela, quando foi concedido a permissão para alguma página?(imagem anexo) Gerenciar as permissões, não tenho dúvida. Eu quero a permissão ativa, só não gostaria do ícone referente a permissão no topo da tela, atrapalha pra caramba... </p>


created: 2021-09-27T10:04:32-07:00
updated: 2021-09-27T10:16:51-07:00
title: Need a fix for sites that use e-mail address's for password authentication.
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446643;
creator: romeemore
content:
<p>I use the password manager in Firefox. Makes it easier to log in to different sites. I have found a situation that has been overlooked. Multiple sites use a persons e-mail address for identity. Different sites then would all use the one e-mail address for identity. Each site however would have a different password. So we have one "name" but multiple passwords connected to that name. Firefox doesnt realize that the one name has multiple passwords so everytime you login to a site that uses your email address as your identity, it asks if you may want to update your password. You have to refuse everytime because the different sites have a different password. If you update the password, each site will now have the password of the last updated password. Its a issue that needs to be fixed so Firefox recognizes how a Email address=Name can have multiple passwords because different sites are using the same name. It looks like Firefox isnt making the connection that different sites are being visited by the same person so some information will be consistent among different sites visited. Thus not realizing that its correct that the "same" name has a password that is different for this new site. </p><p>Is there a workaround? thx. </p>


created: 2021-09-27T09:19:06-07:00
updated: 2021-09-27T10:05:27-07:00
title: Cannot change settings they are greyed out
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446634;1446637;1446641;
creator: anilchowdary527
content:
<p>I am in my account on Firefox version 92.0.1 and when I go into my settings I want to change some but they are greyed out. How do I get this so I can edit them? I went into preference in Firefox then down to Privacy and want to make some changes there but some of the areas such as clear history when Firefox close is greyed out. how DO i make changes in Firefox?  </p><p>I am not able to change the proxy settings as they are greyed out. </p>


created: 2021-09-27T08:49:58-07:00
updated: 2021-09-27T09:36:20-07:00
title: fire fox wont let me in
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446633;
creator: flagas7777
content:
<p>how to get in fire fox    proplem   (your connection is not secure)   i also  cant get to the clock to correct  time </p>


created: 2021-09-27T08:25:30-07:00
updated: 2021-09-27T09:24:31-07:00
title: firefox "screenshot" command line option
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446630;
creator: nealelliott1
content:
<p>in previous versions of firefox, I was able to create screenshots with the following command line options: </p><p>/firefox.exe" -P headless --purgecaches --screenshot raw_weather.png --window-size=1920,1080 -browser "<a href="https://www.google.com/search?&amp;q=weather+in+Washington+DC" rel="nofollow">https://www.google.com/search?&amp;q=weather+in+Washington+DC</a>" </p><p>however, with the latest version 92.0.1, the "--screenshot" option no longer works. what has changed? what am I doing wrong? </p>


created: 2021-09-27T08:13:37-07:00
updated: 2021-09-27T08:46:02-07:00
title: System crash on viewing website
tags: desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446618;
creator: deletns
content:
<p>MacBook Pro M1, Firefox 92.0.1. Go to <a href="https://www.gibson.com/Generation" rel="nofollow">https://www.gibson.com/Generation</a>. System completely freezes, no cursor movement, no error message; must manually restart. Using Safari, the site opens correctly; it includes an "accept cookies" dialog, which did not appear when I tried with Firefox. Bad website design? Or a bug in Firefox? </p>


created: 2021-09-27T08:12:03-07:00
updated: 2021-09-27T08:51:00-07:00
title: Text missing from documents in Firefox but work fine in Chrome.
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446620;
creator: buckles
content:
<p>This is my second posting of this problem. When I open a document through a web site, I do not see any text in it. If I open web mail in Spectrum I get strange symbols on the top menu bar. None of these issues are evident in Chrome. I have made sure to update to the latest version of Firefox available, 92.0.1. This has no effect. </p>


created: 2021-09-27T08:05:02-07:00
updated: 2021-09-27T08:05:02-07:00
title: AutoFill Not Working
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: info6127
content:
<p>Firefox 92.0  -   Mac OS 10.14.6 </p><p>Ongoing issue with AutoFill data appearing, but when selected, the data does not stay.  The fields all empty. </p><p>Seen across vigilant sites - Banks, etc.  and non-vigilant such as user forums. </p><p>Was working in the past.  1 year ago.     </p><p>Thanks for any insights. </p>


created: 2021-09-27T07:53:50-07:00
updated: 2021-09-27T12:07:00-07:00
title: How do I stop autofill for email address?
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446632;1446671;1446673;1446676;1446684;1446685;
creator: alanbala
content:
<p>How do I stop autofill for email address?  I use several email addresses.  Firefox autofills my email address when I complete forms, but it uses an email address I never use when completing official forms and documents and I have to change it manually.  I prefer to complete it manually, so how do I stop Firefox from autofilling my email address period!? (I have gone through all of "Settings", but I can't find any option that will fix this situation.) </p>


created: 2021-09-27T07:37:23-07:00
updated: 2021-09-27T10:57:17-07:00
title: Last update
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1446623;
creator: Warpster
content:
<p>That last update has rendered Firefox unusable for me and other visually impaired people by making the display screen incompatible with Windows accessibility options.  The drop down menus are fine, it's the display screen that is now a white background only, instead of the accessible black background with light letters. </p><p>I realize this is likely clear as mud, but that white background is illegible to people with poor vision. </p><p>I want my browser back.  If thee is a way to go back to an earlier build that worked, I'd like to know it.  If there is a compensatory add on, I'd like to find it.  If your developers have decided visually impaired adults are SOL I suppose that's useful, too. </p><p>TIA for any help. </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-09-27T07:25:38-07:00
updated: 2021-09-27T09:43:51-07:00
title: browser not working
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446636;
creator: valerybarbosa2001
content:
<p>hello, I have been using firefox for years but over the past couple of weeks i keep getting an error message and it started with only a few sites at first but now its almost every site i try to reach. i can no longer work through firefox and have to bounce between browsers. I can't reach simple sites such as google sheets, drive, etc.  </p><p>i've tried just about everything to try an fix it. I've downloaded adblockers, checked for viruses, tried multiple different wifis thinking maybe mine was the problem, downloaded antivirus software, cleaned out my computer of junk </p><p>its always the same error message or the site shows up white and in the wrong format. i couldn't even access this page on firefox, i'm on a different browser writing this. </p><p>this is the error message: Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://drive.google.com" rel="nofollow">drive.google.com</a>. PR_END_OF_FILE_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre>


created: 2021-09-27T07:17:51-07:00
updated: 2021-09-27T07:17:51-07:00
title: Uninstall latest Consumer version 92.0 and Install latest ESR version 91.1.0
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: anthony.jackson1
content:
<p>How to have the ESR replace the Consumer version so we can get everyone in the company on one version? </p><p>Is there a powershell script? </p>


created: 2021-09-27T07:13:33-07:00
updated: 2021-09-27T07:13:33-07:00
title: Keyshorcuts in Google Meet doesn't work
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: es
creator: fabian222005
content:
<p>When I try to mute and unmute my microphone (Ctrl + d), firefox adds a bookmark, instead of toggle my audio. The same with camera (Ctrl + E). Gracias </p> <hr> <p>Cuando trato de silenciar mi micrófono con Ctrl + d se agrega a mi marcador. Gracias </p>


created: 2021-09-27T07:01:10-07:00
updated: 2021-09-27T08:36:50-07:00
title: blocked acces to website
tags: desktop;privacy-and-security_1;windows-8;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446616;
creator: ev3
content:
<p>blocked access to website. I can't access a website for software I use to sign into my account there to send a request.  I unblocked it in the settings - cookies - but it still keeps me from opening it.  this is the message on the screen  "Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once." </p><p>So I go to Bing but I would prefer to use firefox. Why is it so hard to release a website??? What is the problem? Edith </p>


created: 2021-09-27T06:53:00-07:00
updated: 2021-09-27T08:35:20-07:00
title: ho bisogno di aiuto con un problema dell' F7
tags: desktop;tips;windows-10;firefox-920;
product: firefox
topic: tips
locale: it
answers: 1446600;1446609;1446615;
creator: ivandigi33
content:
<p>Per sbaglio ho attivato il tasto F7 su firefox premendo anche " non visualizzare più" . Adesso non so come disattivare questa funzione. Per cortesia, ditemi come si fa, mi da un sacco fastidio. </p>


created: 2021-09-27T05:38:49-07:00
updated: 2021-09-27T05:38:49-07:00
title: Menu Bar & background colors
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: Aj4longer
content:
<p>First of all know that I am a retired computer tech and have tried various ways to resolve this problem myself to no avail, maybe someone here can help me.  Here is my quandary:  When I update to the newer version (92.0.1) of Firefox on my Windows 10 Laptop it changes the background &amp; Menu Bar to a white-ish/gray color and I cannot get my menu bar color back to the black background with white text that was in the 86.0.1 (64-bit) version.   The bookmarks toolbar remains a white-ish/gray color &amp; with the Menu bar the same color it all blends in and I do not like that.  I would rather have the Menu bar remain as a black background with white text &amp; the bookmarks toolbar remain the white-ish/gray color.  Is there a way to change the colors back to what they were in the 86.0.1 version?  I have currently uninstalled the 92.0.1 version and reinstalled the 86.0.1 version and that is what I am working with now.  However, I keep getting a pop-up every once in awhile to upgrade to the newer version, which I deny because of the background color changes, and I have continually asked the support team to keep the color changes the same but have heard nothing back from them concerning this issue and when I try to change the colors back to their previous settings I cannot find the means to do so and I have tried to go into the themes/color options to no avail.  Is there a way to keep the colors in the 92.0.1 version the same as they were in the 86.0.1 version?  Thank you for your help in this matter. </p>


created: 2021-09-27T04:13:34-07:00
updated: 2021-09-27T04:13:34-07:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: premsagar.tiwari
title:
Unable to extract text from spooled pdf files generated when a file is printed through Firefox browser on mac

content:
<p>I am printing pdf file in firefox. This file is again converted to another pdf file and sent to spooler directory /var/spool/cups as printing job.  When I try to read this spooled pdf file through our application, then we are not able to extract text from that pdf file. PDF file is displayed properly but when we copy text from it and try to paste it somewhere then text is not correct. For example if the text in original pdf file is "Block" then through spooled pdf file we get "L?:'&amp;". </p>


created: 2021-09-27T03:53:29-07:00
updated: 2021-09-27T09:08:14-07:00
title: top sites 3 dots disappeared and there are no blank boxes to add a top site
tags: mac-os;desktop;other;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1446626;
creator: BGSTOCK
content:
<p>Mac book air -----I was able in the past to add a new website to top sites in Firefox but they disappeared. In addition there are no blank boxes so I can add a website instead new boxes appear even if I dismiss them. Thank you </p>


created: 2021-09-27T03:47:50-07:00
updated: 2021-09-27T10:20:45-07:00
title: Webistes dont load since Firefox update
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1446639;1446645;
creator: hollestelle
content:
<p>Since the update to the new Firefox (92.0), quite a umber of sites cant load anymore as a secure connections cannot be established. This does not pertain some ark web sites, but sites from reputable companies which had previously loaded without issues. Indeed, the mobile browser still happily displays the sites now forbidden by Firefox.  </p><p>I found that an update of Edge created equal same issues with that browser. </p>


created: 2021-09-27T03:27:06-07:00
updated: 2021-09-27T03:27:06-07:00
title: Radio Garden not playing audio in firefox, other browsers work fine
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: xyrcrx
content:
<p>radio garden is an online radio website i use pretty often and had no problems in chrome and other browsers but when i moved to Firefox, the tab says the audio is playing but i can't hear any music/sound. Any possible solutions? </p>


created: 2021-09-27T03:16:18-07:00
updated: 2021-09-27T03:17:41-07:00
title: Youtube video pauses, audio continues
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446574;
creator: smith.dennisw.jr
content:
<p>When playing a video pauses but the audio continues. The video will then continue but has jumped ahead to where the audio is. So, audio plays uninterrupted, but video will pause, resume, pause, resume multiple times and each time it resumes, it jumps ahead so it is synced with the audio. This occurs most often in Youtube videos. However, I've noticed it playing other videos when in the browser. </p>


created: 2021-09-27T02:55:08-07:00
updated: 2021-09-27T07:10:25-07:00
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
creator: service104
title:
Firefox is redirecting to homepage or loading different languages every time I click a link on a site

content:
<p>Hello, </p><p>I love Firefox, but lately it is driving me insane! Here is what happens: </p><p>Most of the websites I visit, if they have more that 1 language, Firefox loads different language when I load a new page on that site. </p><p>For Example: I go to <a href="http://prestashop.com" rel="nofollow">prestashop.com</a> and the site loads in Russian. Then I click Templates in the main menu, and the page is loaded in Polish. Then I click on Modules in the menu and that page is loaded in German. And this happens randomly, not every time. </p><p>Second problem: I try to open a product on some online store and it redirects me to the previous page I was in. I try to login in other site and when I click on the login button it redirects me to the previous page again. That happens on many sites I visit, but not all. </p><p>I tried cleaning the Cache, Cookies and etc - nothing changed. Reinstalled Firefox and logged with my profile, the problems are still there. If I do not log with my profile Firefox is working normally. </p><p>Is there a way to fix this and not by creating new profile, because I have a ton of bookmarks and logins that I don't want to loose? </p><p>This is not happening in private mode. </p>


created: 2021-09-27T02:30:05-07:00
updated: 2021-09-27T09:47:51-07:00
title: Firefox always removing cookies, regardless of settings
tags: desktop;cookies;windows-10;firefox-920;
product: firefox
topic: cookies
locale: en-US
answers: 1446640;
creator: sen.przemyslaw
content:
<p>Firefox always deletes cookies for some websites when it's restarted. While working in non-private mode I checked, that the setting for removing the cookies on closing is set to off. Then I tried adding some websites to the exception list for this setting, no luck. I made sure that cookies on those websites are persistent, not session only, and they are working in other browsers. I tried disabling the plugins, but it didn't help either. It's somewhat annoying, because now I have to adjust cookie preferences every time I visit my favourite websites.  I use "standard" protection settings. </p>


created: 2021-09-27T02:19:59-07:00
updated: 2021-09-27T02:19:59-07:00
title: Firefox SYNC
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: es
creator: callcenter.nhmalaga
content:
<p>Buenas tardes,  tenía guardadas con todos los usuarios y contraseñas de muchas páginas web. Lo he cerrado y puse de eliminar los datos del equipo, para que no quedara registrado nada. La cuestión es que he vuelto a meterlo en el mismo ordenador y he pedido TODOS las contraseñas y usuarios </p><p>Necesito recuperarlos todos urgente. </p>


created: 2021-09-27T01:22:06-07:00
updated: 2021-09-27T08:19:44-07:00
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446582;1446611;
creator: julien.pm.herbin+work
title:
Mouse cursor disappears when hovering certain content in applications like Balsamiq, Miro, Google Maps

content:
<ol><li><ol><li> Observed On </li></ol> </li></ol> <p>Firefox 92.0 on WIndows 10 </p> <ol><li><ol><li> Steps to reproduce </li></ol> </li></ol> <p>1. I work on a Balsamiq wireframes, I hover a canva </p> <ol><li><ol><li> Behaviour </li></ol> </li></ol> <p>The mouse cursor disappears </p> <ol><li><ol><li> Expected behaviour </li></ol> </li></ol> <p>It should be always visible </p> <ol><li><ol><li> Other info </li></ol> </li></ol> <p>Also noticed with Miro or Google Maps embedded Changing the browser fixed the issue </p>


created: 2021-09-27T00:59:31-07:00
updated: 2021-09-27T00:59:31-07:00
title: New browser doesn't sync
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: deyvid.ashkani
content:
<p>Hello I signed in with my account to my browser in my new installed windows, but my bookmarks, password and i other things a had on my previous browser does not synced to my new browser. I have the same issue on my phone with another account, i logged in and nothing restored. How can i fix this issue? </p>


created: 2021-09-27T00:08:40-07:00
updated: 2021-09-27T03:31:41-07:00
title: V panelu složek na levém okraji chybí složky "odeslané" a "odeslaná pošta"
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: cs
answers: 1446577;
creator: umacord
content:
<p>V panelu složek na levém okraji chybí složky "odeslané" a "odeslaná pošta". Stále nemohu přijít na to, kde je mám nastavit, žádnou možnost mi program nenabízí.. </p>


created: 2021-09-26T22:19:15-07:00
updated: 2021-09-27T08:17:16-07:00
title: I want manage firefox settings ( about:config ) programmatically
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1446534;1446550;1446552;1446583;
creator: akshitakj97
content:
<p>Hey guys, </p><p>I think that my question is clear from the title :D ... but i will explain it. </p><p>I'm trying to make a  program to change Proxy IP . I made it to change Google Chrome and Internet Explorer Proxy but Firefox Proxy didn't change. </p><p>I tried to change Firefox Proxy from : </p><p>C:\Program Files\Mozilla Firefox\defaults\pref </p><p>but I can't change the proxy so please, help me to edit Firefox Proxy settings using C# </p>


created: 2021-09-26T21:57:59-07:00
updated: 2021-09-27T08:11:21-07:00
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446567;1446605;
creator: Jimsmith.11
title:
Using Toolbar restore button killed uBlock Origin . Why will it not reinstall after two extension installs?

content:
<p>Let the user know that you folks really do something to fix problems. Have to resort to Edge till this problem is settled or either a complete re-install which is about the fifth time in as much as one year. </p>


created: 2021-09-26T21:18:42-07:00
updated: 2021-09-26T21:18:42-07:00
title: Automatically fill in your address on web forms
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: kumarbhaskar2009
content:
<p>Although I am in US I couldn't find the "automatically fill in form and address" option in my Firefox. Because of this I am forced to use Chrome. </p><p>Please help me with issue. </p>


created: 2021-09-26T20:22:59-07:00
updated: 2021-09-27T08:59:02-07:00
title: Text missing
tags: windows-7;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1446508;1446518;1446624;
creator: buckles
content:
<p>Recently, text is missing when I try to look at a document on a web site. And using Spectrum for my ISP, when I open their web mail with Firefox there are unusual symbols over the selections in the menu bar, </p>


created: 2021-09-26T20:04:21-07:00
updated: 2021-09-26T20:04:21-07:00
title: In bookmark my websites that i save is not showing icon
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: thomasaung1978
content:
<p>In bookmark my websites that i save is not showing icon you can watch the picture that what i means </p>


created: 2021-09-26T20:01:43-07:00
updated: 2021-09-26T23:14:53-07:00
title: whats up with my firefox
tags: mac-os;desktop;download-and-install_1;needsinfo;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1446536;1446549;
creator: jrbaxter
content:
<p>everyday when i get on my mac, Firefox acts as if I just installed it.  I have to do the import of favorites and such.....sometimes it happens more then once on the same day, like if if it sets for a few hours it closes out.  when I open it back up its like a new install.... Any ideas </p>


created: 2021-09-26T19:18:22-07:00
updated: 2021-09-26T21:46:36-07:00
title: Firefox crashed on Mac M1!!!
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446519;
creator: ahsan99
content:
<p>Hi, </p><p>I don't know if this crash has only happened on other Macs or not but here's my report: </p><p>After updating Firefox to the latest update and I tried opening a <strong>Google Slide in presentation mode</strong>, the whole app crached!  </p><p>I tried deleting FF and reinstalling it but the same issue happens again! </p>


created: 2021-09-26T19:00:42-07:00
updated: 2021-09-26T19:00:42-07:00
title: How do I eliminate the Firefox "Bookmarks Side Bar"?
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: jagman55
content:
<p>When I start Firefox or open a new tab, a "BOOKMARKS SIDEBAR" pops up on the Window on the left side. I do not want this SIDEBAR but can't find how to make it go away permanently. </p>


created: 2021-09-26T18:34:41-07:00
updated: 2021-09-26T19:05:44-07:00
title: Search engines not showing up on drop down
tags: windows-7;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446505;
creator: rameshjey
content:
<p>In the search engine option I accidentally deleted all search engines except duckduckgo. I want to add google or Bing  but I cant get it in the drop down list </p>


created: 2021-09-26T18:19:05-07:00
updated: 2021-09-26T19:00:13-07:00
title: You send me to pages in foreign languages
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1446503;
creator: harrysauerhoff
content:
<p>You send me to pages in a foreign language. For example,I clicked LinkedIn, and it's in a foreign language. </p><p>When I click to go to a page often it's in a foreign language that I can't understand. I speak English. My only language setting is English. </p><p>Sometimes you send me that "Prove you're not a robot" that's all in characters like Chinese. I cannot understand it at all. I like Mozilla, but may have to use Google to get some work done. </p><p>Sometimes I use a VPN (Virtual Private Network) because I handle bills and finances online. Both myself and the IP address of the VPN are in the United States. I never do anything that involves foreign countries. </p>


created: 2021-09-28T16:42:01-07:00
updated: 2021-09-28T16:42:01-07:00
title: FF 92.0 MacOS - Developer Tools - Network/Disable Cache does not reload the page.
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: KevinBuchs
content:
<p>There are similar questions - <a href="https://support.mozilla.org/en-US/questions/1302582" rel="nofollow">https://support.mozilla.org/en-US/questions/1302582</a> - with no answers that get archived. Why would they be archived if there are no answers? Will this just be another one? </p><p>I'm loading a local file, not via a web server. In Developer Tools / Network tab I have Disable Cache checked. When I change the file, FF does not load the new content - on Cmd-R, reload button, reload from the Network tab. Browsers used to have a handy keyboard shortcut to force a full page reload, but now that is gone. I even tried clearing all storage for the page.  </p><p>It is very tedious to close the tab, open a new tab, open Developer Tools, and enter the local file URL once again for every change! Why can't there be a simple way to force this? I even tried about:config browser.cache.check_doc_frequency set to 1. Why do none of these approaches work any longer? </p>


created: 2021-09-28T16:32:01-07:00
updated: 2021-09-28T16:32:01-07:00
title: Videos start and stop repeatedly on all sites. Could be poor buffering.
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: anaman51
content:
<p>When a video is played in any site, it starts and stops repeatedly every three or four seconds. It's driving me nuts. Is there a fix for this, or should I just go back to Chrome? </p>


created: 2021-09-28T15:44:29-07:00
updated: 2021-09-28T15:45:28-07:00
title: Constant Crashing on Mac OS – Little hope for solution
tags: mac-os;desktop;fix-problems;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
creator: stephenp1394
content:
<p>This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know. </p><p>Please review <a href="https://support.mozilla.org/en-US/questions/1349672?utm_campaign=questions-reply&amp;utm_source=notification&amp;utm_medium=email#answer-1441228" rel="nofollow">this link here</a> to see all the steps I have already taken to troubleshoot the crashes. </p><p>I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay). </p><p>Crash ID from a recent crash:  bp-058c91cd-4b9c-46d1-bd12-640ba0210928 </p><p>Thank you so much for any help. </p>


created: 2021-09-28T15:30:09-07:00
updated: 2021-09-28T15:30:09-07:00
title: Favorites lost
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: mselui
content:
<p>My desktop failed.   I bought a new pc and tried to sign into firefox to get all my favorites synced.   I had to reset the password as i couldnt quickly recall it and now all my favorites are gone.  Please tell me how to recover them </p><p><br> If what im reading NOW is true, they are really lost.  You should be spelling this out FAR MORE STRONGLY and tell people that they CANNOT reset.   Its basically erased ten tears of my data and im utterly lost- i had impossible to recover links and passwords in there and it all appears gone.     resetting and wiping is basically starting again.  id have tried a bunch more to recover the password had i realized what was gonna happen.   Im am so upset.  I will now take this opportunity to change browsers as im starting from fresh so ive nothing to lose and for you to take such an enormous step without a strong enough warning is extremely poor. </p>


created: 2021-09-28T15:28:33-07:00
updated: 2021-09-28T15:28:33-07:00
title: Firefox browser and closed captioning on YouTubeTV
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: novylen1
content:
<p>I subscribe to YouTubeTV and need closed captioning.  In the past few months it has started only working sporadically.  Yet if I switch to microsoft edge browser to watch the very same show, CC works.  I prefer the firefox browser.  Can you tell me how I can fix it? </p>


created: 2021-09-28T14:09:26-07:00
updated: 2021-09-28T15:50:12-07:00
title: I want a option to disable entering URL manually for users
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446897;1446898;1446925;
creator: sudipto.pal
content:
<p>I want a option to disable entering URL manually for users. I'll be publishing Mozilla in Citrix with URL bind with it, and need to disable adding tab or editing URL from address bar.  How can I achieve that? </p>


created: 2021-09-28T14:09:09-07:00
updated: 2021-09-28T14:09:09-07:00
title: LastPass extension broken
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: fractone
content:
<p>I have used the LastPass extension to manage passwords in Firefox for ~5 months. Yesterday, clicking on the icon brought up only a tiny, empty dropdown box instead of the usual vault access. When I tried to open LasPass through a different route, Firefox told me that the extension wasn't installed--but it was visible in the extension manager. I toggled it off and on again, which forcibly logged me out of LastPass. </p><p>LastPass relies on the browser to store AND recover the password, so I am effectively blocked out of all my password-protected sites.  </p><p>Has anyone else had this issue? Any suggestions on how to fix it? </p>


created: 2021-09-28T13:49:16-07:00
updated: 2021-09-28T15:15:11-07:00
title: Cannot preview PDF files in Outlook through Firefox
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446900;1446907;
creator: la.clef
content:
<p>Hi Mozilla &amp; friends :) </p><p>Never had this issue before yesterday (Monday September 27th), but it seems Firefox just won't preview my PDF files in Outlook anymore. I've tried all the options in the Settings &gt; Applications menu, but nothing will work. </p><p>"Something went wrong while the document preview was being created. Please try again later." </p><p>Outlook and Firefox have been my work email/browser combination for the last 2 years and I've never encountered this problem before. </p><p>Help? </p>


created: 2021-09-28T13:43:37-07:00
updated: 2021-09-28T15:21:55-07:00
title: Firefox browser now shows as Bing-Firefox.
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1446911;
creator: pnedder1
content:
<p>Yesterday I started Firefox and got a question on Syncing; I think I answered "NO". All of a sudden Firefox disappeared, and I got "Bing-Firefox" browser. All my bookmarks were gone, and all the browser information presented me with "Microsoft" stuff.  The Firefox icon is still on my desktop, but when I choose it the only thing I get is "Bing Shopping", "One Drive", etc.  I don't want anything to do with Microsoft, or "Bing"; what happened? How do I get back to pure Mozilla Firefox? </p><p>Thank you,  Peter Neddermeyer,  pnedder1@rochester.rr.com (585)770-0646 </p>


created: 2021-09-28T13:20:07-07:00
updated: 2021-09-28T13:20:07-07:00
title: Reset password without losing data
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: onliner
content:
<p>My pc died on me so I had to reset it. All my files are backed up in my Mega Cloud but unfortunately the password to the cloud is only saved in Firefox and I don't know it anymore. All my passwords are saved in the Cloud and the password to access the cloud is saved in Firefox... you see the problem. I need help to recover my Firefox password without losing the saved passwords. If anyone can help me out who to contact I would be very grateful. </p>


created: 2021-09-28T13:02:52-07:00
updated: 2021-09-28T15:14:09-07:00
title: outlook live email attachment
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446901;1446906;
creator: ytham
content:
<p>I log into my outlook email through Firefox browser.  When I click on a pdf attachment I get "something went wrong while the document preview was being created Try again later".  I can download it and open with adobe reader but the preview won't open.  The pdf preview is working fine if I use Microsoft Edge to open my email.  There has to be something with Firefox that is preventing the preview from loading. </p>


created: 2021-09-28T12:41:08-07:00
updated: 2021-09-28T15:54:48-07:00
title: Why is Firefox crashing over and over
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446883;1446927;
creator: dog3456
content:
<p>The past week or two it has been acting haywire and crashing daily.  I uninstalled, re-installed, re-started computer. Nothing helps.  I have attached picture of error message. windows 10 firefox version 92 </p><p><a href="https://imgur.com/a/L0JnN4P" rel="nofollow">https://imgur.com/a/L0JnN4P</a> </p><p><a href="https://imgur.com/a/L0JnN4P" rel="nofollow">picture crash report</a> </p>


created: 2021-09-28T12:04:00-07:00
updated: 2021-09-28T15:13:38-07:00
title: Cannot Preview PDf in OWA
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446902;1446905;
creator: online22
content:
<p>I would very much appreciate some help on this. </p><p>When trying to preview a PDF file extension in the Outlook Web App the following error is generated. "Something went wrong while the document preview was being created. Please try again later." </p><p>This is only appilcable to PDF extension files and not a Word or Excel entension file. It also only happens in Firefox and not Edge. This has not in the past been the case in Firefox and is not related to updates of Firefox or settings none of that I have changed. This behaviour also happens across multiple systems. Your help or assistance would be very much appreciated. Dave </p>


created: 2021-09-28T11:51:58-07:00
updated: 2021-09-28T16:13:40-07:00
title: Firefox prevented page from reloading
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446879;1446931;
creator: Nisaba
content:
<p>Recently (late Sept. 2021) on nearly every new website I go to, Firefox message says it prevented page from loading, and I have to click on allow. How can I stop this? It is very annoying. </p>


created: 2021-09-28T11:33:28-07:00
updated: 2021-09-28T11:33:28-07:00
title: Mozilla Firefox and preview PDF in Outlook for Web
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: es
creator: ferchicop
content:
<p>Hi. How can I make the preview of a pdf file work in Outlook for the web (OWA) using Firefox? </p><p>Thanks. Regards. </p>


created: 2021-09-28T11:17:17-07:00
updated: 2021-09-28T11:33:22-07:00
title: Does FF browser ever log me out of a session due to a timeout?
tags: desktop;privacy-and-security_1;mac-os-x-1010;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446875;
creator: admin457
content:
<p>Does FF have any role in logging me out of a website due to some time limit? I complained to a site that I lost a lot of typing because it had silently logged me out. I was told by one of their CS people "The issue is actually with your browser. Browsers have a security feature that automatically logs you out of secure areas if you are not moving around, which unfortunately excludes typing. The idea is if you were logged into your online bank account and left your computer, someone else could not sit down 5 minutes later and start doing things in your account. This feature is for any secured area, any area you have to login to access. It is not something we do or can prevent. I am very sorry for the inconvenience." </p><p>IMHO this is BS, but please tell me if FF could have terminated my session somehow. Thanks. GD </p>


created: 2021-09-28T11:10:25-07:00
updated: 2021-09-28T11:30:50-07:00
title: foreign language on websites
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1446874;
creator: monzo1
content:
<p>I keep getting a foreign language when I try to access some websites and my facebook account.  I have checked my settings and they are set to English for the US.  How do I fix this problem? </p>


created: 2021-09-28T11:10:09-07:00
updated: 2021-09-28T11:39:47-07:00
title: Browsing History Recovery
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1446873;1446876;
creator: adam.moos
content:
<p>Hi, </p><p>My hard drive crashed and I was able to recover the files.  I need to recover my Firefox history file.  I know it is stored in the profiles folder as places.sqlite.  What I need to do is open the file so I can see the history and recover the needed data. </p><p>I'm working from a data recovery disk (the source computer is still down).  Is there a way to open the file and see it in Firefox?  Or, is there a way to export the data into a format that can be read by Excel? </p><p>Thanks very much for your help! </p><p>Adam </p>


created: 2021-09-28T10:43:25-07:00
updated: 2021-09-28T15:18:11-07:00
content: <p>what is the fix for firefox disable of the add ons </p>
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446884;1446891;1446909;
creator: johearn
title:
why do i have to reinstall options and add on's every time I boot up the computer.  Why does firefox disable the add on's.


created: 2021-09-28T09:45:14-07:00
updated: 2021-09-28T09:45:14-07:00
title: Firefox Browser automatically jumps full screen
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: mrdarylgrant
content:
<p>If click upper right hand side of the Browser </p><pre>( Right hand side of the Bookmark this page star )  the Browser jumps automatically larger, than it was. </pre> <p>If this helps, double click on the left hand of Firefox home page , the Browser minimizes .  </p><p>Thank you for your help . </p>


created: 2021-09-28T09:12:17-07:00
updated: 2021-09-28T09:12:17-07:00
title: Outlook 365 pdf preview in firefox
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: es
creator: stalin.bencosme.mena
content:
<p>hi, i iopen my outlook 365 in web using firefox (up to date) , before the firefox make the privew when i click the pdf atacht to the email, but now i have 23 client here and no one its working the preview, i did the same in Chrome and its preview fine, maybe it was a update mozilla did. </p>


created: 2021-09-28T08:49:30-07:00
updated: 2021-09-28T08:49:30-07:00
title: Enable notification but disable web push popup
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: heartshapedbox0511
content:
<p>Is there a way to leave Firefox notifications on but turn off the web push popup window? I want to keep my notifications on and get an audio notification but I don't want to see the popup on my computer when I get notifications.  </p><p>If this isn't possible, how can we get this feature added? </p>


created: 2021-09-28T08:45:11-07:00
updated: 2021-09-28T15:46:40-07:00
title: email pdf will not open
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446899;1446918;1446920;
creator: snptrucking
content:
<p>When i go to open up a pdf in a email it no longer opens up. it used to open but now I have to download it to open up and would like to not have to do this all the time </p>


created: 2021-09-28T08:31:25-07:00
updated: 2021-09-28T14:34:58-07:00
title: web pages dont open. they flash continually
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1446861;1446896;
creator: ren-hoek
content:
<p>When I try to open many, not all webpages, they don't load but flash very quickly repeatedly.  I have used firefox for years and have never seen this before and these are all pages that previously worked fine </p>


created: 2021-09-28T08:30:17-07:00
updated: 2021-09-28T10:16:46-07:00
title: When I get this message, what can I do to login to my much used website, besides go to Chrome
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446825;1446860;
creator: LawDown
content:
<p>This is the message I am getting when I try to login to a site I use frequently.  What can I do to resume logging into this site? </p><p><br> Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.ancestry.com" rel="nofollow">www.ancestry.com</a>. PR_END_OF_FILE_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre> <p>Learn more… </p>


created: 2021-09-28T08:12:41-07:00
updated: 2021-09-28T10:18:52-07:00
title: Entire system is slow, egregious firefox memory use. Any known issues?
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446823;1446862;
creator: tavise
content:
<p>6-9GB consumption just seems like too much to me.  Attached a couple screenshots and the FF troubleshooting information, any other data I can provide anyone that can help this?  I'm sure restarting firefox will fix it for a while, but it seems like there is a resource leak somewhere. </p>


created: 2021-09-28T07:22:51-07:00
updated: 2021-09-28T07:24:34-07:00
tags: windows-7;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1446819;
creator: tgramful
title:
Firefox 92 under Window 7 will not load pages fully.  Mobile pages work partially sometimes.  How do I install Firefox 88.0.1?

content:
<p>I want my bank website to load pages like it used to under Firefox 88 and also Facebook behaves like I am in Facebook jail for over a month.  Some mobile pages will work partially sometimes.   Can I replace Firefox 92 with Frefox 88 and how do I do that? </p>


created: 2021-09-28T07:19:52-07:00
updated: 2021-09-28T09:30:02-07:00
title: Firefox Update
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1446833;
creator: roonem1
content:
<p>Tried to update Firefox as advised by browser, but download doesn't support OS 10.11.6.  Don't want to update OS as system is old.  What is the last version of Firefox that I should download? </p>


created: 2021-09-28T07:08:08-07:00
updated: 2021-09-28T09:39:50-07:00
title: Google Maps
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1446837;
creator: fhberkin
content:
<p>I've been unable to open Google Maps for the last couple of months, or so. It doesn't matter whether I try directly through a Google search, or from within another website. </p>


created: 2021-09-28T07:02:55-07:00
updated: 2021-09-28T10:13:34-07:00
title: How do I get Firefox to automatically open on my computer without having to log in every day?
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1446838;1446856;
creator: katcall44
content:
<p>How do I get Firefox to automatically open on my computer without having to log in every day? </p>


created: 2021-09-28T06:28:19-07:00
updated: 2021-09-28T06:28:19-07:00
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: manuel31416
title:
Facebook not loading some pictures, loading very slow, or not loading anything at all (blank screen).

content:
<p>Issue: Facebook not loading some pictures, loading very slow, or not loading anything at all (blank screen). </p><p>Firefox 92.0.1 (64 bit). The only extension is AdGuard, deactivated for Facebook OS: Windows 10 Pro 10.0.19044 Build 19044. Recently installed.  It works perfectly with Microsoft Edge and with Chrome. </p><p>What I have already tried: - "Forget this site" option - Clear all cookies and cache - Start Facebook in safe mode - Deactivate "Enhanced Tracking Protection" for Facebook - Uninstall Firefox, delete related folders, run registry clean, reinstall Firefox </p>


created: 2021-09-28T06:20:19-07:00
updated: 2021-09-28T15:27:02-07:00
title: No option to open PDFs in Firefox 92.0.1 (64-bit)
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446914;
creator: TheGuyInTheBack
content:
<p>According to this article I should be able to preview PDFs within Firefox. I am not able to, even in safe mode. See screenshot for my settings area. There is simply no option to set Firefox to Open/view PDFs. </p>


created: 2021-09-28T06:06:21-07:00
updated: 2021-09-28T06:06:21-07:00
title: Cache not work F5
tags: mac-os;desktop;beta;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: es
creator: soporte4
content:
<p>No actualiza los CSS modificados se mantiene en cache aunque fuerce la carga con  F5 y también lo tengo desactivado en la consola y no funciona como antes, este Problem ha venido desde la ultima actualización . </p>


created: 2021-09-28T06:04:28-07:00
updated: 2021-09-28T08:55:59-07:00
title: Applications and Options
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446806;1446829;
creator: smegathlin2549
content:
<p>I am trying to find the Options button to set up the Applications panel but cannot find it.  Can you help, please? </p>


created: 2021-09-28T06:04:01-07:00
updated: 2021-09-28T09:38:27-07:00
title: account and password from logins.json file
tags: desktop;sync;windows-81;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1446835;
creator: sawicka.katarzyna91
content:
<p>Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it to my current Firefox profile? In properties of passwords in Firefox I don't have option to import from file, I don't know how to find option that will let me do it. </p>


created: 2021-09-28T04:46:43-07:00
updated: 2021-09-28T04:46:43-07:00
title: Not Able To Play YouTube On Latest Firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: travis.kirlin
content:
<p>Hello Everyone. This is my first post to this Mozilla Community. From the last update of Firefox(92.0.1), I am not able to play YouTube on it. I don't use Google Chrome on my PC, as it takes lots of RAM, so basically, I use Firefox as my primary Browser. Can anyone confirm, is YouTube playable on the latest version of Firefox or not? Currently, I am using Windows 7 Ultimate with 4Gigs of RAM. </p>


created: 2021-09-28T04:32:07-07:00
updated: 2021-09-28T04:32:07-07:00
title: Soy suscriptor digital de El País
tags: desktop;websites;
product: firefox
topic: websites
locale: es
creator: profesor.artes
content:
<p>Poniendo todos usuario y contraseña correctos no me permite acceder a la página <a href="http://elpais.com" rel="nofollow">elpais.com</a>. En Chrome y Safari no tengo problemas. Llamé al periódico y me dijeron que con Firefox no funciona por defectos del navegador. Gracias </p>


created: 2021-09-28T04:18:54-07:00
updated: 2021-09-28T15:18:15-07:00
title: Error trying to preview an attached file on Hotmail, using Firefox
tags: linux;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446910;
creator: manoel_cunha
content:
<p>Hello, Since yesterday (Sept, 28th 2021), I have the following message when trying to preview an attached document (PDF, in this case), accessing Hotmail using Firefox 92.0 (64-bit) in UBUNTU Linux: </p><p><strong>"Something went wrong while the document preview was being created. Please try again later"</strong> </p><p>The same error also occurs using Firefox 92.0 (64 bit) in Windows 10, but does not occur using Chrome in UBUNTU and Chrome in Windows, as well as using Microsoft Edge. Can you help me please? </p><p>Thanks in advance. Manoel. </p>


created: 2021-09-28T03:27:53-07:00
updated: 2021-09-28T06:42:19-07:00
title: updated Firefox syn lost all bookmarks
tags: desktop;sync;windows-10;firefox-780;
product: firefox
topic: sync
locale: en-US
answers: 1446790;1446815;
creator: hazelbank
content:
<p>Hello, I just upgraded my father Firefox and tried to sync his years of bookmarks and password information, but it isn't syncing on his account. can anyone help recover these? we logged into our account, but forgot the password, so we reset the password and logged back in with the new password and non of the bookmarks are coming back up? if you please please can help ! thank you </p>


created: 2021-09-28T03:19:46-07:00
updated: 2021-09-28T06:32:08-07:00
title: Automatically saved bookmarks
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1446793;1446811;
creator: mskiepko
content:
<p>How to delete automatically saved bookmarks? Those which are in history and which can be restored. </p>


created: 2021-09-28T02:35:45-07:00
updated: 2021-09-28T02:35:45-07:00
title: Dell Latitude E7440 Laptop Unable to update Firefox: Updates disabled by System Administrator
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: jorp
content:
<p>Updates disabled by System Administrator on Laptop: Dell Latitude E7440 Please advise how to update </p>


created: 2021-09-28T02:14:57-07:00
updated: 2021-09-28T02:14:57-07:00
title: Microsoft Edge stealing info from Firefox
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: em2brcmdpc
content:
<p>Microsoft Edge browser seems to be stealing my Firefox search and data info. Items I have shopped for in Firefox are showing up in Edge advertisements. Any way to fix this? </p>


created: 2021-09-28T02:10:58-07:00
updated: 2021-09-28T02:10:58-07:00
title: I just figured out there is a wordpress management plugin as firefox addon! Can I use them?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: gbmasari
content:
<p>I am a blogger and I want a management plugin for my Wordpress website <a href="https://myuniversalremotecodes.com" rel="nofollow">https://myuniversalremotecodes.com</a> like I can see its available as Wordpress Toolbar by Baris Derin (Firefox Addon) is it safe to use and manage it if I use this addon? </p>


created: 2021-09-28T02:01:45-07:00
updated: 2021-09-28T08:51:34-07:00
title: Limit upload or download speed for developement test
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1446827;
creator: guvenaltuntas
content:
<p>Hello, </p><p>I am working as front end developer in a company that have high traffic. in last weeks we want to work on our video upload experience. in this progress i saw that theres no option to limit upload speed or download speed in firefox itself or in developer console.  </p><p>My question is how can i test my codes with firefox (I am showing messages like: Your connection is slow, OR Your upload couldnt finished because of your connnection speed) </p><p>an add-on a variable in about:config any solution works for me. I dont want to change browser to test this everytime </p>


created: 2021-09-28T00:33:40-07:00
updated: 2021-09-28T08:38:30-07:00
title: language
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446826;
creator: pagre2213
content:
<p>again after an update the language settings are not working. I change to Dutch(Nederlands belgie) and i got a mix of english and dutch. It's not the first time after an uopdat that this problem occures. </p>


created: 2021-09-28T00:07:29-07:00
updated: 2021-09-28T06:38:20-07:00
tags: desktop;fix-problems;windows-8;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: jagev53494
title:
Certain downloads repeatedly fail when in Incognito mode, and succeed in Regular mode, even when the requests sent by the browser are 100% word-for-word identical. Request logs provided.

content:
<p><strong>SHORT SUMMARY:</strong> </p><p>A few specific direct downloads from a third-party server successfully finish in Regular browsing mode but fail half-way in Incognito mode. This is reproducable on numerous tries and persists between Firefox restarts, system reboots, and ISP changes. This difference between Regular and Incognito remains even when the requests that the browser sends are fully word-for-word identical, down to the DNT=1 in the request. There are no issues with downloads in Google Chrome on the same machine, and similarly no issues in Incognito mode in an old ESR Firefox (v52) on a really old laptop with WinXP. This problem ONLY appears in Firefox 92. <strong> </strong> ========================================<strong> </strong> </p><p><strong>FULL DETAILS:</strong> </p><p>I'm using the latest public release of Firefox, 92.0.1, on Windows 8. I have a habit of using Incognito mode most of the time, and I found out that certain downloads fail in Incognito tabs - but succeed in Regular tabs. A few examples: </p><p><a href="http://down.360safe.com/cse/360cse_official.exe" rel="nofollow">http://down.360safe.com/cse/360cse_official.exe</a>  <a href="http://down.360safe.com/cse/360cse_9.5.0.122.exe" rel="nofollow">http://down.360safe.com/cse/360cse_9.5.0.122.exe</a>  <a href="http://down.360safe.com/cse/360cse_9.5.0.114.exe" rel="nofollow">http://down.360safe.com/cse/360cse_9.5.0.114.exe</a>  <a href="http://down.360safe.com/cse/360cse_9.0.1.162.exe" rel="nofollow">http://down.360safe.com/cse/360cse_9.0.1.162.exe</a>  </p><p>They are direct links to the .exe setups of various versions of an obscure browser called 360 Extreme Browser, recommended for use with WinXP on obsolete hardware since it's supposedly very lightweight. You can run them through VirusTotal if you want. The first link always points to the latest release, the other links are specific releases. </p><p>When I open any of them, I am first presented with the regular download dialog box, while Firefox automatically starts downloading the file to %TEMP% in the background, without waiting for my decision (as it always does): </p><p><a href="https://i.imgur.com/0D6pH4Z.png" rel="nofollow">https://i.imgur.com/0D6pH4Z.png</a>  </p><p>... then, a couple seconds later, I'm presented with the "source file could not be read" error. </p><p><a href="https://i.imgur.com/3f6StGQ.png" rel="nofollow">https://i.imgur.com/3f6StGQ.png</a>  </p><p>When I click OK, the first dialog box also disappears, and there is no trace of the (failed) download left in the download widget in the top right. </p><p>Alternatively, I can try to be very fast, and as soon as the first dialog box appears, I can quickly click "Save File" and press Enter in the folder selection window that appears. That way, I can confirm the download before it gets a chance to fail. But it fails anyway, except this time I can see the incomplete file in my destination folder, and the failed download in the list of downloads in the top right corner of Firefox. This download fails about 5-15 MBs into the file - it's different between different attempts. </p><p>It is my understanding that the "nature" or "mechanism" of the fail is the same, but if it happens while it's downloading to %TEMP% and I haven't selected the folder yet, then I'm presented with an explicit error message and there is no trace of it in the download history, and if it happens when I've already selected the folder, then there is no explicit error message and the failed download is displayed in the download history. </p><p>In the latter case, I can then press "Retry download" in the download history. Then, the download will successfully restart (not from zero, but from the percentage that it failed at) and will successfully complete. But the FIRST try, initiated by the tab ("by the page"?) and not by the "download history" widget in the corner, ALWAYS fails at some point between 5-15 MBs. </p><p><strong>========================================</strong> </p><p><strong>INVESTIGATION AND LOGS AND LOTS OF TECHNICAL DETAILS</strong> </p><p>So you might say, that third-party server is acting weird and is probably misconfigured. But: </p> <ul><li> This download ALWAYS SUCCEEDS without any problems in Regular (not Incognito) tabs. It ALWAYS FAILS in Incognito. </li><li> This download ALWAYS SUCCEEDS in Google Chrome that I have on this same machine, both in Regular and in Incognito. </li><li> This download ALWAYS SUCCEEDS in Firefox 52.9 ESR on a really obsolete laptop with WinXP that I have, connected to the same network(s), both in Regular and in Incognito. </li></ul> <p>To sum up, this fails VERY SPECIFICALLY in Incognito mode in Firefox 92 (current modern version) and NOWHERE ELSE. </p><p>All download attempts that are successful (non-Incognito FF 92, Google Chrome, FF 52.9 ESR...) result in a downloaded file with the same correct size and checksum. The download that is successfully RESTARTED after failing in Incognito (read details above) also results in a file with the same size and checksum. </p><p>I am not aware of any software on this machine that would be interrupting the download, such as antivirus. In any case, it's interrupted when it reaches a different random size on each different attempt, and it only affects Incognito Firefox and nothing else - not Regular tabs of FF and not Chrome. I have also tried two different ISPs - one that provides me with Ethernet at my place, and my mobile phone ISP. Same behavior between them. The only third-party plugin that I have in Firefox is uBlock. I disabled it completely and this didn't change anything. </p><p>I've inspected the requests and responses, using Firefox's own dev tools. </p><p><strong>REGULAR TAB (not incognito) = SUCCESSFUL DOWNLOAD</strong> </p><p><a href="https://pastebin.com/xzXXJDEt" rel="nofollow">https://pastebin.com/xzXXJDEt</a> (so as not to clutter this message with long request listings) </p><p><strong>INCOGNITO TAB: FAILED DOWNLOAD</strong> </p><p><a href="https://pastebin.com/Nq0txZ9P" rel="nofollow">https://pastebin.com/Nq0txZ9P</a> (same reasoning) </p><p><strong>The differences are: Incognito mode forces HTTPS, sends Sec-Fetch- entries in the GET request, and also sends DNT = 1. Everything else is the same.</strong> </p><p>I then went to Firefox settings and enabled sending DNT *all the time*, even in Regular (non-incognito) tabs. I also tried to download explicitly from the https:// URL in Regular (non-incognito) mode, just like Incognito mode forces https. <strong>This resulted in a request that is sent from a Regular tab but is 100% identical to the request sent from Incognito mode. Read below:</strong> </p><p><a href="https://pastebin.com/0QCpKqBZ" rel="nofollow">https://pastebin.com/0QCpKqBZ</a> (same reasoning for hosting on Pastebin) </p><p><strong>You can check that this request from a Regular (non-incognito) tab is now word-for-word identical to the request from an Incognito tab. Yet, the download from Incognito STILL fails at ~10 MBs into the file, and the download from Regular STILL succeeds. I fail to see any difference between the requests, whatsoever.</strong> </p><p>In the Cookies tab, there are "No cookies for this request" for both Regular and Incognito downloads. The Security tab looks 100% identical for Regular and Incognito downloads, and looks like this: <a href="https://i.imgur.com/SAhzquW.png" rel="nofollow">https://i.imgur.com/SAhzquW.png</a> (idk how to copy this in plaintext form). </p><p>In another online discussion elsewhere while I was troubleshooting this, I was advised to see if network.dns.echconfig.enabled was set to TRUE and to try setting it to FALSE. Not sure what this would change, but I went to check and found that it was already FALSE. </p><p>Also, in that discussion elsewhere, I had one more user running Firefox on Windows 10 (according to his publicly displayed user agent) confirm this. But I don't know how to reach him to ask for extensive troubleshooting like mine. </p><p><strong>========================================</strong> </p><p><strong>FINAL SUMMARY:</strong> </p> <ul><li> Some specific downloads fail halfway in Incognito Mode in latest Firefox </li><li> There are no issues in Regular (non-incognito) mode, or in Google Chrome on this same machine, or in obsolete Firefox 52 on another machine </li><li> This persists across Firefox restarts, reboots, ISP changes </li><li> This difference between Regular and Incognito modes persists even when you change settings so that the sent GET requests are 100% word-for-word identical </li></ul> <p>Help me troubleshoot this further? Even if this is caused by that third-party server acting up (for whatever reason), how does it tell between my Regular firefox tab and my Incognito firefox tab when the sent requests are the same? And even if this is caused by something else on my machine or in my network, then the same question applies, how can this "something" tell between my Regular and Incognito tabs? </p>


created: 2021-09-27T23:06:16-07:00
updated: 2021-09-27T23:06:16-07:00
title: Firefox uploaded 250MB to a random fastly server without any knowledge from the user.
tags: desktop;privacy-and-security_1;windows-10;firefox-920;firefox-9201;
product: firefox
topic: privacy-and-security
locale: en-US
creator: kimos20139
content:
<p>I have just caught Firefox uploading 250MB to a random Fastly server for no reason. I wasn't uploading anything i was just watching some YouTube videos. Should i be alarmed? Should i worry about this? Is it normal or do i need to check my PC for malware (MalwareBytes didn't find anything) Any help would be appreciated. Im using Glasswire to check data usage. </p>


created: 2021-09-27T22:50:05-07:00
updated: 2021-09-28T06:40:09-07:00
title: Where have been those other 3 icons?
tags: windows-7;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446773;1446813;
creator: vanlieren
content:
<p>Dear Cor-el, </p><p>Thank you for responding and answering my question. You have helped me out gratefully! Your answer is right, easy to understand and to fulfill. I can move those icons from now on. Hereby I have an other question. I have more extensions added, but not all of those icons are shown in the toolbar. How do I realize that?  </p><p>Real example I have in the toolbar 4 extension icons but I have 7 extension enabled. Where have been those other 3 icons? </p><p>Regards,  </p><p>Van Lieren </p>


created: 2021-09-27T22:25:23-07:00
updated: 2021-09-27T22:25:23-07:00
title: POCKET
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: Pressgang
content:
<p>I can’t get rid of Pocket Trending. If I can’t resolve this issue I will delete this browser. </p>


created: 2021-09-27T22:00:38-07:00
updated: 2021-09-28T15:16:53-07:00
title: PDF preview in Outlook Web App
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446908;
creator: john655
content:
<p>When previewing a PDF attachment in Outlook Web App, the preview screen shows the message 'something went wrong while the document preview was being created' and no preview shows. </p> <ul><li> the exact same account and email shows fine in both Edge and Chrome </li><li> the preview looks fine for Word and Excel files </li><li> the problem persists in private mode </li><li> the problem persists after clearing cache and cookies </li><li> changing Firefox 'actions for applications' settings for PDF makes no difference </li><li> the problem has been tested and confirmed on two computers using different connections in different locations. </li></ul> <p>Firefox version 92.01 64-bit </p>


created: 2021-09-27T21:16:02-07:00
updated: 2021-09-27T21:59:00-07:00
title: CUNY Office 365 Queens College
tags: mac-os;desktop;download-and-install_1;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1446760;
creator: SOPHIA.KAUFMAN17
content:
<p>Through Queens College, I have an Office 365 account in which I used a week and a half ago to make power points and now the power points will not download so I can not submit work I already did for my classes. It says that the page is not secure and has access to personal things about me... like what is going on????? HELP PLEASE!!  </p><p>-Sophia Kaufman </p>


created: 2021-09-27T20:21:16-07:00
updated: 2021-09-28T06:35:42-07:00
title: FF Auto-updates
tags: desktop;other;windows-10;firefox-560;
product: firefox
topic: other
locale: en-US
answers: 1446750;1446761;1446771;1446812;
creator: wolfgang38
content:
<p>As I understand it, FF will soon start updating regardless of my settings.  I have my update set to "Never", but it sounds as if I will no longer have say in all of this mess. </p><p>The most important feature for me is the old Tab Groups V.  2.1.4. It by far the biggest time-saver I have.  Without this, I would have a heck of a time manually bringing up various tabs all the time and it would entirely foul up my schedule. </p><p><em><strong>How do I keep TB from automatically updating?</strong></em> </p><p>Anyone know a replacement for the Tab Groups that could just take my existing tabs (over 100) and use them w/o doing it manually? </p><p>Thanks! </p>


created: 2021-09-27T18:18:21-07:00
updated: 2021-09-27T20:48:22-07:00
title: Firefox ESR old version vs new version
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1446753;1446754;
creator: f23948
content:
<p>Please I would like to know Firefox ESR old version is for large organizations like universities and businesses? Please I would like to know Firefox ESR new version is for small businesses? </p>


created: 2021-09-27T17:38:34-07:00
updated: 2021-09-27T20:44:49-07:00
title: Passwords
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1446740;1446752;
creator: nishadvincent
content:
<p>Hi there, My good friend, just came across a problem as he forgot his firefox account password, this is being sent from my account as he has forgotten his password, is there any way that he can change his password without all of his existing passwords saved by firefox being deleted? Thank you. </p>


created: 2021-09-27T17:26:36-07:00
updated: 2021-09-27T17:57:27-07:00
title: New Tabs Opening
tags: desktop;tabs;windows-10;
product: firefox
topic: tabs
locale: en-US
answers: 1446742;
creator: GoldenNeko
content:
<p>Hello, </p><p>For a couple of months there has been a change in Firefox that I haven't had time to address.   </p><p>When I do a search, and click on a link, it opens in a new tab, instead of the tab the link was in.  I don't want multiple tabs open.  It uses a lot of resources.   </p><p>In the screenshot below, I did a search in the first tab, clicked a link, and the 2nd tab opened. </p><p>Anyone know what I am missing in the settings to stop this? </p>


created: 2021-09-27T17:22:06-07:00
updated: 2021-09-27T18:22:15-07:00
title: download site obscured by popup
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1446728;1446739;1446744;1446748;
creator: ramsdells
content:
<p>Information on your download page (desktop, Windows) is obscured by floating popup prompting one to download Firefox! Why have any information at all, then? Why not just have a blank page with a download button? As in, if you don't already know all about Firefox, then you don't want it? But maybe I want information about a browser before I download it -- you tantalize me with fragments but you don't let me see it.  WTF!   There are already download buttons on the landing page.  Maybe you don't want to frustrate people so that they give up on Firefox because they don't trust ANYBODY WHO CAN'T DESIGN A DOWNLOAD PAGE THAT IS ACTUALLY READABLE! </p>


created: 2021-09-27T17:19:50-07:00
updated: 2021-09-27T17:35:28-07:00
title: Firefox no longer works after uninstalling Mozilla VPN
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446731;1446734;
creator: rickedelson
content:
<p>I was forced to uninstall and reinstall Firefox because I got this System Error: </p><p>"The code execution cannot proceed because of VCRUNTIME140_1.dll was not found. Reinstalling the program may fi this problem." </p><p>I did this and now when I open firefox and click on a bookmark nothing loads. It seems like somehow it cannot communicate. Do you have any ideas how to fix this? </p>


created: 2021-09-29T16:17:01-07:00
updated: 2021-09-29T16:17:01-07:00
title: Cookies
tags: desktop;cookies;windows-10;firefox-920;
product: firefox
topic: cookies
locale: en-US
creator: keliza4206
content:
<p>The cookies section in security and privacy won't delete as a group, you have to remove them one by one. </p>


created: 2021-09-29T15:36:40-07:00
updated: 2021-09-29T15:59:46-07:00
title: Firefox 92.0.1 on Windows 10 performance problems
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447156;1447163;1447169;
creator: tsaiers1994
content:
<p>Today I installed update 92.0.1 (64 bit) on Windows 10. Since then performance has been terrible on everything I do - typing, scrolling, opening a tab, etc, response time is measured in seconds and scrolling is very jerky. Other applications still work normally but Firefox is no longer acceptable. </p>


created: 2021-09-29T15:05:05-07:00
updated: 2021-09-29T15:05:05-07:00
title: Spell check not working and language sub menu not displaying.
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
creator: majorconage
content:
<p>Hi, </p><p>I've been going through all the Spell Checker problems with Firefox on the forum and so far nothing has solved my problem. </p><p>Since re-installing Firefox, my spell check is not working. It's ticked in the language settings and I've since installed two dictionaries. I read on one post to check if the dictionary is selected (or something) by right-clicking and selecting languages in the languages sub menu but when I right-click, there is no such menu. </p><p>Short of re-installing Firefox and hoping for the best, anyone have any potential solutions? </p><p>Cheers. </p>


created: 2021-09-29T15:02:28-07:00
updated: 2021-09-29T15:02:28-07:00
title: How do I edit the Mail icon on the Firefox browser home page to reflect current emails?
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: carolis80
content:
<p>I had to change email addresses because my current ones have been unavailable from my hosting service. They became unavailable on Sept. 14 and within 4 or 5 hours I could not access the control panel at all. I am still locked out. On the 19th Firefox notified me that one of my emails (the most important one) had been hacked. On the 21st my Amazon account was hacked but fortunately I caught it in time to avoid the financial drain. </p><p>I would like to know how to edit the "Mail" icon so I can keep it current. </p>


created: 2021-09-29T14:57:09-07:00
updated: 2021-09-29T14:57:09-07:00
title: something wrong with youtube loading
tags: desktop;websites;beta;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: aldynoah98
content:
<p>When i use other browser it works just fine but when i use firefox this happens. I can click on the video but the page would not load either (second image). I already tried: -safe mode -re installing firefox -clearing cache -switch profile nothing works </p>


created: 2021-09-29T14:25:57-07:00
updated: 2021-09-29T14:25:57-07:00
title: Printing Problems - Firefox 92.0 - 64 bit Windows 7
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: dsthills
content:
<p>Printing a web page will not finish spooling; I cannot print to either of my printers from Firefox.  Same problem whether choosing to use the Printer settings or the print settings choices in Firefox when I try to print from online or from my Gmail. </p>


created: 2021-09-29T14:17:57-07:00
updated: 2021-09-29T16:46:49-07:00
title: Firefox 92.0.1 (64-bit) for Windows does not work on www.t-mobile.com
tags: desktop;fix-problems;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447159;1447160;1447171;
creator: hij2001
content:
<p>I just moved to T-Mobile and when accessing this site, clicking on the login button takes several minutes to get to the login screen.  After entering the username, it takes several more minutes to get to the password screen, after which it takes additional minutes for the following error message to be displayed. </p><pre>             Looks like we got our wires crossed.              We weren’t able to process your request at this time. Please try again later. </pre> <p>My Chrome and Edge browsers on Windows handle this site fine, as does Firefox on an M1 Mac running Big Sur, and safari on my iPhone - this is the only browser/OS setup that fails.  I have cleared caches and cookies but nothing resolves this issue.   </p><p>I would like to continue using Firefox but need to access this site.  Any suggestions would be greatly appreciated! </p><p>Thanks and regards, </p><p>Howard </p>


created: 2021-09-29T14:04:31-07:00
updated: 2021-09-29T14:04:31-07:00
title: menu contextual con el boton derecho del raton sale en ingles
tags: desktop;customize;windows-10;firefox-920;firefox-9201;
product: firefox
topic: customize
locale: es
creator: mcarmenby
content:
<p>Ultimamente si pincho el boton derecho del raton dentro del navegador, me sale el menu contextual en ingles, en vez de en español que es como tengo todo configurado. Como puedo modificar esto? </p>


created: 2021-09-29T13:24:27-07:00
updated: 2021-09-29T15:45:56-07:00
title: firefox not responding
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1447161;
creator: lbeckoes
content:
<p>I have been using firefox but now nothing will open. When I try to download a document it downloads in firefox and then it won't open;-(  I can't get it to download in PDF </p>


created: 2021-09-29T13:03:57-07:00
updated: 2021-09-29T13:54:23-07:00
title: Tab favicon while media is playing
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1447134;
creator: procc
content:
<p>Hi, after update, youtube or any other site when playing media, favicon disapears from tab, and only sound icon shows. How to make it show favicon too, like it was before update? Maybe there is some setting? </p>


created: 2021-09-29T12:59:00-07:00
updated: 2021-09-29T15:47:02-07:00
title: hide/consoliodate the Other Bookmarks folder in a bookmarks menu
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1447162;
creator: woknow
content:
<p>So I had a crazy number of bookmarks, many duplicates. I did a major cleanup of dupes. I now see about 20 "other Bookmarks" folders in my MENU. I tried consolidating them, moving their order in the list, deleting, etc. The act like a ghost in the machine. </p><p>Lots of strange behavior: If I drag to reposition, it makes a duplicate, they multiply on their own.... </p><p>I use my sessions and wonder if it somehow related. I don't want an others bookmarks showing up in my list, I'm grouping via folders according to what i want to see, and other bookmarks ain't it. Especially unruly multiples of such. All I have found was how to hide on the bookmarks toolbar, which I do not like, nor use. </p><p>Thank You Kevin </p>


created: 2021-09-29T12:47:48-07:00
updated: 2021-09-29T16:32:38-07:00
title: Signed up for Firefox and Lost all my History and Bookmarks
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1447141;1447152;1447153;1447168;1447170;
creator: juliannemeastman
content:
<p>Hi, When I opened Firefox i prompted me to sign up, so I did. </p><p>Now that I have a login and password, my entire History and Bookmarks are nowhere to be found. </p><p>Please HELP! </p>


created: 2021-09-29T12:41:54-07:00
updated: 2021-09-29T15:10:33-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447147;
creator: krotz
title:
Please help.  Firefox keeps crashing.  I have most updated version. Cleaned caches etc.   what’s my next move?

content:
<p>I’ve cleared caches.    It even crashes in Safe mode.   No viruses.   I e done a total refresh.  Still crashes </p>


created: 2021-09-29T12:32:52-07:00
updated: 2021-09-29T15:48:37-07:00
title: company website is blocked
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447164;
creator: mholder358
content:
<p>The website below is one that my entire company uses on a daily basis and towards the end of last week, all of us using Firefox noticed that we can no longer access this site while inside our own network. Our IT team is unable to find a setting to change or an exemption to add to allow us to use this site. </p><p>Is there anything that can be done to have Firefox accept this site's certificate? </p><p><a href="https://www.accessheritage.com" rel="nofollow">https://www.accessheritage.com</a> </p>


created: 2021-09-29T12:22:17-07:00
updated: 2021-09-29T15:53:39-07:00
title: certain sites
tags: mac-os;desktop;privacy-and-security_1;escalate;certificates;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1447165;1447166;
creator: rayvega21
content:
<p>An error occurred during a connection to <a href="http://www.airguns.net" rel="nofollow">www.airguns.net</a>. Cannot communicate securely with peer: no common encryption algorithm(s). </p><p>Error code: SSL_ERROR_NO_CYPHER_OVERLAP what in the hell do i do????????? </p>


created: 2021-09-29T11:51:03-07:00
updated: 2021-09-29T12:05:58-07:00
title: going to sites and pictures not loading
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447116;
creator: no4kodak51
content:
<p>when I'm on Yahoo and open a site to read that contains pictures the main picture at the top of the story will open ,but down the screen as you read other pictures will appear but won't load ,they show as gray boxes . Is there a setting I need to change to correct this ? </p>


created: 2021-09-29T11:46:42-07:00
updated: 2021-09-29T11:46:42-07:00
content: <p>Please tell me how to change my profile when I can't access the old email address. </p>
tags: desktop;other;escalate;windows-10;admin;verificationemail;firefox-920;
product: firefox
topic: other
locale: en-US
creator: kilianv
title:
My account is relted to the old email address, so when I want to change this, a message is sent to the old one which is no longer functioning. What do I do, please?


created: 2021-09-29T10:57:49-07:00
updated: 2021-09-29T12:40:48-07:00
title: Firefox dies during upgrade process and can no longer be opened
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447127;
creator: greghill
content:
<p>Hi, </p><p>While using Firefox just now on Windows 7 as a limited user, it crashed. So far as I'm aware, my version was up to date as of yesterday or so. </p><p>When I reopened Firefox after the crash, I checked the About menu item which said that Firefox needed to be restarted to be updated. Doing so disabled the program and I cannot open it. </p><p>So I downloaded the installer thinking that I'd have to do a clean install. When I ran "Firefox Installer.exe", it said that Firefox needed to be updated and said it would do that. I have tried that twice now, and both times the updater got about 75% through and just died. I still cannot access Firefox and when I try to run it through the Start/Run menu, I get a message saying that "Windows cannot access the specified device, path, or file. You many not have the appropriate permissions to access the item". I have tried looking in C:\Program Files\Mozilla Firefox and can see firefox.exe, but it will not run and gives me the same "Windows cannot access..." complaint. I tried running it as administrator, and got the same complaint. </p><p>I have copied the contents of install.log into the troubleshooting information area below on this page. I tried to copy installation telemetry.json into the same form, but it wouldn't paste into the box and opened a new tab instead. </p><p>At this moment, I don't see a way around doing a clean install. That will be a pain in the ass as I had a lot of context open, and would rather not have to reconstruct that, but I see no choice at this moment. </p><p>Any suggestions that you have will be greatly appreciated. </p><p>Greg </p> <ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li><ul><li> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> </li></ul> <p>While attempting to do a clean install, I started to uninstall Firefox and was given a message saying something like "Firefox must be restarted complete an update." I tried to cancel the uninstall but could see no way of doing so. I closed the control panel item and I restarted my computer. Firefox came back up and now says that it's up to date. </p><p>Perhaps the installer really was finished but neglected to tell me a restart of the computer was required. I'm quite certain that no such message was given and Task Manager told me that the installer was no longer running after what appeared to be two failed attempts to update Firefox. </p><p>I'm still confused by what happened, but am happy to report I can now drive on (93 minutes later) and my context wasn't lost. ;-) </p>


created: 2021-09-29T10:45:03-07:00
updated: 2021-09-29T10:45:03-07:00
title: Firefox dev tools: touch simulation not working.
tags: mac-os;desktop;fix-problems;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
creator: bga.sowa
content:
<p>I'm in dev tools trying to test an app on localhost. There is an "enable touch simulation" button - which is essential for me - but it doesn't work at all. Not only my cursor doesn't change (i would expect that) but also it doesn't simulate touch events :) </p><p>I'm on mac big sur 11.5.1, Firefox 92.0.1 (64-bit). </p>


created: 2021-09-29T09:33:51-07:00
updated: 2021-09-29T09:59:50-07:00
title: Can't remove opicle.go2cloud.org from taking over search
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447073;1447074;
creator: suppliers1
content:
<p>Hi I have a problem where some malware - <strong><a href="http://opicle.go2cloud.org" rel="nofollow">opicle.go2cloud.org</a></strong>, has been installed on my Windows 10 PC. When you click on a link, the malware "intercepts" the website and in most instances returns a "404 Not Found error".  I did think the problem may be with Windows, but I used Edge as a browser and it worked OK....indicating the problem is with Firefox. </p><p>I've checked enabled extensions and plugins and can't find anything. I've also looked online for help but no joy. Any help here is appreciated Thanks </p>


created: 2021-09-29T09:09:18-07:00
updated: 2021-09-29T10:00:34-07:00
title: Open Same Web Pages
tags: desktop;tabs;windows-10;firefox-920;firefox-9201;
product: firefox
topic: tabs
locale: en-US
answers: 1447075;
creator: hauckster1
content:
<p>Hello.  How do I enable opening the same set of web pages every time I start Firefox?  Thank you. </p>


created: 2021-09-29T08:37:23-07:00
updated: 2021-09-29T10:03:03-07:00
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1447076;1447077;
creator: stevegotmojo
title:
why do I constantly have to sign in to firefox?  I had all my bookmarks and passwords saved.  How do I recover them?  They are all missing

content:
<p>why do I constantly have to sign in to firefox?  I had all my bookmarks and passwords saved.  How do I recover them?  They are all missing </p>


created: 2021-09-29T08:24:41-07:00
updated: 2021-09-29T08:24:41-07:00
title: Tiny Window when selecting a link that opens in new window
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: gcwinters
content:
<p>I am working in D2Ls Brightspace LMS.  </p><p>When I select a link that opens in a new window, the window opens in the upper left and is very small (1X1). If I resize the window and interact, Firefox is not remembering the window size. Sometimes the tiny window will be in the upper left on a different monitor. </p><p>I contacted the vendor and they state it is a browser issue.  </p><p>I just installed firefox, I have no addons. I have cleared my cache, uninstalled, reinstalled. It continues to happen.  </p><p>I am investigating because this behavior is happening on a co-workers compter too. I thought it was an addon issue and was surprised that I could duplicate the issue on my own computer after a new install. </p>


created: 2021-09-29T08:10:21-07:00
updated: 2021-09-29T10:04:23-07:00
title: Connection
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447078;
creator: r.zawacki
content:
<p>Firefox does not seem to work with USPS for holding mail. Everything is fine until you hit the submit button. Then nothing. Works fine with Chrome. </p>


created: 2021-09-29T08:00:30-07:00
updated: 2021-09-29T08:08:02-07:00
title: My website: canadian-business-forms.square.site/
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447050;
creator: canadianbusinessforms
content:
<p>On the pricing tab, my prices are not saved and its a pdf. Please help me to secure my prices so no one can change the prices on my website. Violet </p>


created: 2021-09-29T07:35:49-07:00
updated: 2021-09-29T08:11:53-07:00
title: neew format
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447051;
creator: amereihn
content:
<p>The web site is changed  I lost my bookmarks      dosn't look the same   please advise  Thank you </p>


created: 2021-09-29T07:27:59-07:00
updated: 2021-09-29T08:15:02-07:00
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447052;
creator: gashuach
title:
How can I get a predefined set of tabs to be always available on startup regardless of the last used tabs?

content:
<p>How can I get a predefined set of tabs to be always available on startup regardless of the last used tabs? I couldn't find this option which is so useful and important for me. So i'm using "restore previous session" but this is not what I want and sometimes it is also zeroed so I need to reopen all the tabs I need from scratch... </p>


created: 2021-09-29T07:22:45-07:00
updated: 2021-09-29T10:20:53-07:00
title: Synchronization on other Firefox with "Key Sync"
tags: mac-os;desktop;sync;recovery-key;escalate;dataloss;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1447080;1447082;
creator: estelleportassau
content:
<p>Hello to all, </p><p>I'm a "beginner" on Mozilla sorry if my question seems stupid, moreover, English is not my mother tongue. Mozilla is my main browser since 12 years. </p><p>I had a 2011 mac (personal) on which I had a bunch of bookmarks and passwords saved since 2011. I had Sync enabled back then and have a Firefox Sync key (8 series of 4 numbers/letters). On another Mac (for work), much more recent, I also use Mozilla and I created an account (with my email address, the same one I probably used in 2011) as soon as I installed Mozilla. </p><p>I have the impression that in the meantime <strong>the way "Sync" works has changed</strong> (before with a key, now with a login/password). </p><p>My problem is the following : my personal Mac broke (impossible to turn it back on) and I would like to be able to recover my bookmarks by posting them on the new Mac (pro), but... <strong>I can't find anywhere where I could enter my Firefox Sync key</strong>. I can "log out of my account" or "connect another device" but nothing else. When I log out of my account, I can log back in but only an account with an email (the only thing it asks me is an email). </p><p>Would you have an idea how I can get my bookmarks back? I had a hundred of them, very well organized, for professional purposes and I really need them. How can I keep my account (with my email) and add my bookmarks saved on my Key Sync ? (if needed, I can migrate all my actual account (profesional) on Google Chrome and start again on Firefox with my Key Sync but, I can't find how..)  </p><p>Thank you very much for your help and advice </p>


created: 2021-09-29T07:17:32-07:00
updated: 2021-09-29T08:17:13-07:00
title: Outlook365 email: preview of email attachment stopped working
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447053;
creator: jane29
content:
<p>Have Outlook365 email - the preview of file attachments, e.g. word, excel,  to my emails has stopped working all of a sudden; message is "something went wrong while document preview was being created.  Please try again."   Is there a setting that I should be looking at to rectify?  Browser Version 92.0.1 (64 bit) on desktop, Windows 10.  This is only happening in Firefox browser.  Have another outlook email using Chrome and the preview feature works!  Thx for any insights! </p>


created: 2021-09-29T07:03:21-07:00
updated: 2021-09-29T14:43:11-07:00
title: Refresh or Shift Refresh doesn't reload the page
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447054;1447068;1447089;1447133;1447136;1447137;1447143;
creator: orions68
content:
<p>I am a HTML, PHP developer, but lately I am going crazy because the browser doesn't refresh the page when I make changes in the code, apparently the page is refreshed from cache and is not showing the changes. Could You fix that Please. I tried the recommendations of press Shift and the refresh button and the Control, Shift, R, key combination, but that doesn't work. Thank You Very Much. </p>


created: 2021-09-29T05:44:42-07:00
updated: 2021-09-29T05:44:42-07:00
title: CSS compatibility with Firefox (up to date version)
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: nicolas.rocagel
content:
<p>Hi,  I have an issue concerning a photo slideshow that doesn't display the way I want.  It could be that Firefox doesn't get my "overflow:hidden" in CSS to show one picture at a time.  Please find attached the screenshots of the way it should display and the way it shows on Firefox.  </p><p>If you could help I would be really thankful !  </p><p>Nicolas </p>


created: 2021-09-29T04:43:21-07:00
updated: 2021-09-29T11:21:17-07:00
title: f/fox spell ckec gone
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447090;1447092;1447093;1447094;1447101;
creator: stinkydog
content:
<p>hi, i turned off a setting [not the usual one asking ifb u want to chgeck spelling] since then ff spell check is gone anf time is wrong thanks aNYONE </p>


created: 2021-09-29T04:42:51-07:00
updated: 2021-09-29T04:45:46-07:00
title: Preventing depressive mode - (dark mode)
tags: windows-7;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: Maleficient
content:
<p><em>Firefox 92 - W7</em> </p><p>Hello, </p><p>1° -  How to prevent the dark mode ? If I take some themes, they will put about:preferences , about:addons , etc. in dark ! </p><p>But, what is this fashion, this depressive fad ?! </p><p><br> 2° - The bookmarks are no longer displayed instantly, there is an animation where they appear gradually, one by one. Do you know if it is possible to block this ? </p><p>I thank you for your attention. </p>


created: 2021-09-29T04:29:28-07:00
updated: 2021-09-29T04:29:28-07:00
title: Netflix wont play sound, Netflix will play sound in Edge.
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: purplered1234
content:
<p>Hi Netflix wont play sound works in Edge. I have 2 screens set up and moved firefox back to my main screen and sound stopped. Tried everything no go. ie logged out restated etc win 10. thanks. </p><p>Until fixed guess I will watch Netflix in edge! </p><p>ps no error messages and yet Netflix sound is on etc... </p>


created: 2021-09-29T04:17:44-07:00
updated: 2021-09-29T04:17:44-07:00
title: online email spell check
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: josephw.walker
content:
<p>I use an online mail account. Recently when I write an email Firefox flags every word as misspelled. Firefox seems to be using a French dictionary thought I set English and Japanese as languages for Firefox to use. How can I correct this? </p>


created: 2021-09-29T03:46:47-07:00
updated: 2021-09-29T05:30:51-07:00
title: Saving Tabs On Exit
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1447006;1447008;1447010;1447022;1447025;1447026;
creator: mecixi7903
content:
<p>Title is pretty self-explanatory- I'm wondering if there is a way to save all current tabs upon exit of firefox, opening the same tabs when opening the browser again.  </p><p>I've seen the same issue posted here dating back to 2011 but the answers provided don't seem to work for me. </p><p>Any help is appreciated.  </p><p>Thanks! </p>


created: 2021-09-29T03:43:58-07:00
updated: 2021-09-29T11:13:25-07:00
title: How can I save same login and password for different Top Level Domains of same website ?
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447096;
creator: gaurang.gupta1044
content:
<p>Hi!  I need some help combining/saving passwords for sites with different top level domains as shown in picture or  </p><p>For example if I have site as follows  </p><p><a href="http://www.myexapmle.com/" rel="nofollow">http://www.myexapmle.com/</a> </p><p>And it changes it TLD </p><p><a href="http://www.myexapmle.to/" rel="nofollow">http://www.myexapmle.to/</a> </p><p>Then saved passwords for the .com doesn't work for .to . I need to manually add them to the about:logins for it work. </p><p>Any help regarding this would be appreciated. </p>


created: 2021-09-29T02:15:48-07:00
updated: 2021-09-29T03:39:00-07:00
title: How to go to the addons.mozilla.org page from the addon page in about:addons?
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446999;
creator: sdbbs
content:
<p>Let's say, I have an addon in about:addons, in this case, Youtube Playlist. </p><p>So, let's say I've forgotten what it's about, and I therefore want to read more about it in its page in <a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a> ; since all addons for (normal) Firefox now have to be signed by Mozilla, I assume that the addon therefore *must* have an <a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a> page. </p><p>However, I haven't found a button or anything that would tell me "Go to addons homepage" or something. </p><p>Now before you tell me "just search the internet", I did, and I cannot find an addon called "Youtube Playlist" in search engines - I found something called "YouTube Playlist Helper", but it is not the same one. </p><p>So, is there such a facility in about:addons of Firefox? </p>


created: 2021-09-29T01:53:27-07:00
updated: 2021-09-29T03:46:51-07:00
title: Why my Website is not Perform well on this browser?
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447000;1447002;
creator: maharji49
content:
<p>My website is well Optimized with Core Web Vitals and fixes all the issue of the Speed but my website is not performing well on Mozilla Firefox need some help to fix this issue. My Website URL: <a href="https://cpsandtypingtest.com/" rel="nofollow">https://cpsandtypingtest.com/</a> </p>


created: 2021-09-29T01:19:13-07:00
updated: 2021-09-29T01:48:42-07:00
title: Line spacing in FireFox menus
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446994;
creator: louis.destoutz
content:
<p>To the Mozilla team: Please give us back control over the line spacing in the drop down menus. When you have lots of items it is very annoying to have to scroll down several pages. The temporary fix with "browser.proton.contextmenus.enabled" was working very nicely. Why not leave it? Thanks. </p>


created: 2021-09-29T01:12:59-07:00
updated: 2021-09-29T09:50:46-07:00
title: Text suddenly gets replaced with solid coloured boxes
tags: windows-7;desktop;fix-problems;escalate;display;font;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447003;1447046;1447060;1447070;
creator: yash.gupta.db
content:
<p>Hi. Text on my Firefox suddenly turns into solid coloured boxes. This problem has started only recently and is happening only of Firefox. I have not made any changes to my PC recently. </p>


created: 2021-09-29T01:11:01-07:00
updated: 2021-09-29T01:11:01-07:00
title: Unable to use Fido key for Microsoft Account
tags: linux;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: Eric_Ou
content:
<p>I set up my Fido2 key to work with my Microsoft account on Windows, but when I tried using it on Linux, I noticed that the option to sign in with security key is missing altogether, I tried using Edge and that worked fine, so it should be something regarding Firefox, please advise. I do have security.webauth.webauthn_enable_softtoken set to true and I can log it with it on Yubikey's demo site, so my only guess it Firefox didn't report the flag that's required to log in with security key for Microsoft accounts? </p>


created: 2021-09-29T00:49:11-07:00
updated: 2021-09-29T01:01:43-07:00
title: Delete Firefox sync account after email change
tags: desktop;beta;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
answers: 1446991;
creator: frank.aurich
content:
<p>Hi, </p><p>during maintenance of my logins in my password manager I discovered that I still have the login data for a FireFox Sync account. I can login to that account and see my settings, but I actually want to delete the account completely. The problem: The mail address associated with that account does not exist anymore (changed the company). When trying to delete the account (or when trying to add a seconday mail address), Firefox Sync prompts me to enter a verification code that was sent by mail. </p><p>I'll never receive that code, as that original mail adress does not exist anymore. </p><p>How can I delete that FS Sync account? </p><p>Thanks, Frank </p>


created: 2021-09-29T00:00:44-07:00
updated: 2021-09-29T03:49:05-07:00
title: my blog does not appear in few time
tags: desktop;privacy-and-security_1;developer;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1447004;
creator: ellasofia253
content:
<p>Hello, I am working on <a href="https://wordfeudwoordennl.com/" rel="nofollow">gaming site</a> which is not show in few time. how to resolve it? </p>


created: 2021-09-28T23:51:13-07:00
updated: 2021-09-29T03:50:56-07:00
title: Automatically signout form every site.
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1447005;
creator: mdpahlovi07
content:
<p>After restart or shut down my pc when I reopen mozilla firefox my account automatically sign out form every site like Facebook , Youtube , instagram etc . I have to sign in every time with id pass . Please Help ? </p>


created: 2021-09-28T23:34:07-07:00
updated: 2021-09-29T07:17:20-07:00
title: how to remove a file that "contains a virus or malware" from notifications
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446981;1446996;1446997;1447047;
creator: mfran2002
content:
<p>Hi all, I should remove the notification that always appears on firefox opening. </p><p>"this file contains a virus or malware" </p><p>I'm sure I have no more this file on my system (even scanned by my antivirus) but this message still appears every time </p><p>how can I clean up? </p><p>find attached the screenshot </p><p>many thanks! </p>


created: 2021-09-28T22:50:25-07:00
updated: 2021-09-28T22:50:25-07:00
title: Autolog-in does not work after log-in to Mozilla account
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: majernicekm
content:
<p>Hi,  </p><p>my Firefox suddenly stop autologging my to Facebook or Gmail. After every restart of the application, I have to accept again cookies on every site. I have followed these steps and nothing helped. <a href="https://support.mozilla.org/en-US/questions/1176200" rel="nofollow">https://support.mozilla.org/en-US/questions/1176200</a> </p><p>Then I tried to restore my default settings and autologin works again. Until my Mozilla synchronised with my account.  </p><p>Can anyone, please, help? Thank you. </p>


created: 2021-09-28T22:12:29-07:00
updated: 2021-09-28T23:44:04-07:00
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1446982;
creator: akbarpasha
title:
Unable to browse the Google Workspace, It is having multiple troubles and also not loading properly.

content:
<p>When ever I am trying to login to the Gmail, it is not at all loading properly... Always it is scrolling that line but not loading properly.  </p><p>Please fix this asap, it is prevailing from 5 days.  </p><p>It is only happening in Firefox, with the same connection it is working fine with other browsers.  </p><p>I have installed the latest version  of the browser. </p>


created: 2021-09-28T20:19:21-07:00
updated: 2021-09-28T20:19:21-07:00
title: Youtube videos freezing
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
creator: talkltalk
content:
<p>Hello, For the last few months I am unable to watch most youtube videos on my Windows 10 laptop. There are no issues loading the video, but shortly afterwards the image freezes while the sound continues. Google chrome works fine, and Firefox is able to play the same videos correctly on my Windows 8 PC. It also seems to only affect newer videos. Any help would be appreciated. </p>


created: 2021-09-28T19:02:43-07:00
updated: 2021-09-28T21:43:05-07:00
title: Prevent manage history - library from resetting
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1446964;
creator: sirmiles20
content:
<p>Is there an option to prevent the library from auto resetting to the top everytime I click an old website visit history? Its kind of annoying to always scroll down just to go back and click the next website to it. Im opening multiple histories btw I love ff. </p>


created: 2021-09-28T17:28:28-07:00
updated: 2021-09-28T21:48:03-07:00
title: firefox browser-
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1446966;
creator: verbiest.p5
content:
<p>full screen version does not show the privacy button. on smaller screen it shows up! is there an intrusion? how do i get it back? so as to surf net and not be followed. it is sensitive surfing. </p>


created: 2021-09-30T16:22:01-07:00
updated: 2021-09-30T16:22:01-07:00
title: account default
tags: desktop;other;windows-81;firefox-920;
product: firefox
topic: other
locale: en-US
creator: donfrye
content:
<p>I set my account as default, how do I undo it.? My wife can no longer use her account. My email is: donfrye@embarqmail.com </p>


created: 2021-09-30T16:00:58-07:00
updated: 2021-09-30T16:00:58-07:00
title: Bookmark search by TAG
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: gxvigo
content:
<p>Hi There,  I have an issue searching bookmarks by tag. Even if I tag a bookmark with multiple tags (EG "region, green") when I in address bar a use "green" nothing comes out, only if I use "regione" (the first tag). I found this post <a href="https://support.mozilla.org/en-US/questions/1302659" rel="nofollow">https://support.mozilla.org/en-US/questions/1302659</a> and if I use "+ green" it works, I get all the bookmarks with "green" tag back. </p><p>Any idea on what's going on? </p><p>Cheers. </p>


created: 2021-09-30T16:00:49-07:00
updated: 2021-09-30T16:00:49-07:00
title: Did Not Connect: Potential Security Issue
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: spcpa2
content:
<p>Having updated Firefox today on my oldest Windows desktop computer, I encountered a "did not connect: potential security issue" error message when I tried to open Firefox, which is operating normally on my other desktop computers. </p><p>Thank you in advance for your assistance. </p>


created: 2021-09-30T15:54:58-07:00
updated: 2021-09-30T15:54:58-07:00
title: Does Firefox ignore things between <?php and ?> when displaying a local file?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: ssrt004
content:
<p>I have a '.php' file that is really HTML with PGP used within it. </p><p>When I open this local file, Firefox doesn't render the stuff between  in a consistent way. </p><p>Since  are not valid HTML tags, I would assumed that it would do one of the following. </p><pre>   1)     it would ignore the tags, and render all the text between them, unchanged. </pre> <pre>   2)     it would ignore everything between the tags. </pre> <p>What actually gets rendered, is a mixture of things.  Portions of the text between the  are rendered.  Some things are actually parsed as valid HTML, like things that are part of a PHP echo command. </p><p>I've tried attaching a '.pdf' of the rendered page, and the source that created it, but since they're not image format file.  The files can be accessed via: </p><pre>   <a href="https://oscalewest.com/private/render.pdf" rel="nofollow">https://oscalewest.com/private/render.pdf</a>    <a href="https://oscalewest.com/private/verify_and_pay_2022v1.txt" rel="nofollow">https://oscalewest.com/private/verify_and_pay_2022v1.txt</a>  (the ".pgp" file so that it doesn't get processed when fetched.) </pre> <p>Thanks, Tim </p><p><br> </p><p>Thanks, Tim </p>


created: 2021-09-30T14:39:07-07:00
updated: 2021-09-30T14:39:07-07:00
title: Firefox Reader Mode
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: warlock.comic
content:
<p>I'm on Firefox 92.0.1 and I've been missing the presence of the reader mode button on the address bar. Was it removed at some past version? </p>


created: 2021-09-30T14:24:24-07:00
updated: 2021-09-30T14:24:24-07:00
title: Show sidebar by default on home page
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: zinoviy23
content:
<p>In Safari it is possible to configure sidebar to always be shown on home page, but not on other pages. Is this possible to reach this behaviour in Firefox? Thanks! </p>


created: 2021-09-30T14:18:04-07:00
updated: 2021-09-30T14:22:34-07:00
title: Bookmarks lost after insalling QUANTUM :(
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1447390;
creator: mballen6757
content:
<p>I have used Firefox for almost 20 years and have one or to bookmarks :) I set up the recovery key (right before) a clean install windows PC and new browser. </p><p>Now it has my user name and correct email but quantum is not listing my old bookmarks and history. Note I cant seem to find were i wrote down my recovery key -- So how do I </p><p>Find  old  BOOKMARKS IN NEW QUANTUM BROWSER AFTER LOSING MY RECOVERY KEY?   </p><p>I would like to stay using mozilla but this is not acceptable to me as a user, and there are finally some pretty good browsers out there now!!! </p>


created: 2021-09-30T14:12:39-07:00
updated: 2021-09-30T14:12:39-07:00
title: Dimensione dei caratteri
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: it
creator: mabywonday
content:
<p>Nella nuova versione (92.0.1) i caratteri dei menu, della barra indirizzi, dei tab e dei segnalibri sono piccolissimi. Come posso ingrandirli? </p><p>Grazie anticipate </p><p>Maby </p>


created: 2021-09-30T13:19:31-07:00
updated: 2021-09-30T13:19:31-07:00
title: FF closesupon minimizing
tags: linux;desktop;fix-problems;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
creator: tosim91
content:
<p>My problem,using Mint20.2-MATE, with FireFox92, is that FF92 shuts down whenever I minimize FF-i.e., totally down-does NOT appear in taskbar. I know I had the same problem years ago, and it was a simple fix. However, going through the "Help" sections in FF this time was no help. thank you for any suggestions. </p>


created: 2021-09-30T12:56:53-07:00
updated: 2021-09-30T13:35:48-07:00
title: Cannot navigate to areas of an extension that go beyond my screen resolution
tags: linux;desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1447382;
creator: smoke2
content:
<p>Hi there, I have a laptop with a fresh Debian install which includes Firefox ESR but I have encountered a bug that I cannot get past. </p><p>I guess to put it simply - I cannot browse to necessary areas of an extension that have a menu larger than my where my screen cuts off..  Please see this picture I have attached:  <a href="https://imgur.com/OzMhWue" rel="nofollow">https://imgur.com/OzMhWue</a> </p><p>In this picture, there is options and buttons I need to select to proceed that are below where the screen cuts off.  I have not found any way to shrink this, nor navigate to the missing area.  Clicking the scroll icon only scrolls the background website but NOT the menus itself.  I am encountering the problem with all major extensions including Lastpass and Metamask - so I assume this hopefully has a solution! </p>


created: 2021-09-30T12:53:16-07:00
updated: 2021-09-30T14:47:26-07:00
title: access to website using firefox
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447399;1447400;
creator: trouleau1
content:
<p>Cannot access a usual website with firefox. Receive error messages every time. "unexpected system error. ....Contact administrator" then gives a ref #  4031-7895 which changes every time i try to access.  Contacted the website and they find its a firefox broser problem. Checked update and i have the latest update from firefox. Can access the website with microsoft edge with no problem. Why not Firefox? </p>


created: 2021-09-30T12:37:35-07:00
updated: 2021-09-30T12:37:35-07:00
title: Interline spacing in Bookmarks Menu drop down list
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: jdsmartins
content:
<p>since installing Firefox 92.0.1 (64 bit) my bookmark menus have a bigger font and much bigger interline spacing which looks horrible. Can it be put back the way it was in Release 89 please? </p>


created: 2021-09-30T12:30:11-07:00
updated: 2021-09-30T13:01:13-07:00
title: HTML format
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447346;1447366;
creator: PeanutButterToie
content:
<p>I'm Sending out an SOS....LoL  I don't know what happened all of a sudden, BUT I need my HTML back through this site!  How would I perform this task that I didn't cause??  I can't read/open some of my emails without it.  I attempted to follow the internet instructions, but this went 'no where'. :-( </p>


created: 2021-09-30T12:16:15-07:00
updated: 2021-09-30T12:16:15-07:00
title: Primary Password entry box
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: sw_weidler
content:
<p>Firefox asks for my Primary Password on every page of Firefox I open whether I want to use a password or not.  I have to click to remove the box and I lose control of the page because the page will move opposite of the direction my cursor moves.  Can I open the "Primary Password" box whenever I want to use it instead having to deal with it every time I open a Firefox webpage? </p><p>This can be very frustrating. </p>


created: 2021-09-30T12:09:40-07:00
updated: 2021-09-30T12:41:33-07:00
title: Why my Website is not Perform well on this browser?
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447348;
creator: maharji49
content:
<p>My website is not working well in this browser. I have a <a href="http://example.com" rel="nofollow">speed-roller-checker</a>great amount of traffic from this platform on my website need some help to control this issue to save organic traffic. <a href="https://cpsandtypingtest.com/" rel="nofollow">https://cpsandtypingtest.com/</a> </p>


created: 2021-09-30T11:10:17-07:00
updated: 2021-09-30T13:37:16-07:00
title: HOW DO I GET HYPERLINKS WORKING AGAIN
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447350;1447380;1447383;
creator: theelectricians
content:
<p>i ALWAYS USED TO CLICK A HYPERLINK IN AN EMAIL AND WHEN FIREFOX UPDATED A MONTH AGO THAT OPTION STOPPED WORKING!  WHAT IS THE FIX </p>


created: 2021-09-30T10:59:35-07:00
updated: 2021-09-30T12:45:48-07:00
title: How do I make dogpile my default search engine?
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447352;
creator: indyhank
content:
<p>Regarding my question,  Dogpile is not on the list of available search engines.  Somehow, Google is somehow set as my default search engine.  I use Dogpile and want to make it my default. </p>


created: 2021-09-30T10:52:34-07:00
updated: 2021-09-30T12:46:12-07:00
title: cannot access my bank
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447353;
creator: dfking888
content:
<p>how can i access my bank,have the newest download of firefox, have downloaded google chrome it wprks fine, do not want google chrome i want firefox </p>


created: 2021-09-30T10:45:24-07:00
updated: 2021-09-30T12:46:54-07:00
title: All of a sudden I can no longer logon to my USAA account via Firefox
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447354;1447355;
creator: Timberline
content:
<p>All of a sudden, after six years of doing so, I can no longer logon to my USAA account via Firefox. The USAA logon page opens with no problem, but after entering my credentials I get the following pop-up: </p><p>"We are unable to complete your request. </p><p>Our system is currently unavailable. </p><p>Please try again later." </p><p>All other browsers work with no problem. </p>


created: 2021-09-30T10:40:18-07:00
updated: 2021-09-30T14:37:14-07:00
title: firefox browser
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447356;1447373;1447395;
creator: redskin66
content:
<p>In my windows 10 task manager, I can access microsoft edge search engine. Why isn't my firefox search engine listed in my windows 10 task manager?  I know how to open the firefox task manager from the firefox application menu but sometimes my firefox freezes up on startup and I want to be able to end task it from my windows 1 task manager. Thanks for your help. </p>


created: 2021-09-30T10:38:42-07:00
updated: 2021-09-30T13:39:54-07:00
title: Firefox ESR 91 MSI latest release
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1447357;1447361;1447378;1447384;
creator: Linh.Nguyen3
content:
<p>Hello,  </p><p>I saw that ESR 91 has been released, but when I try downloading from this link below. it says that the latest version is ESR 78.  </p><p><a href="https://download.mozilla.org/?product=firefox-esr-latest&amp;os=win&amp;lang=en-US" rel="nofollow">https://download.mozilla.org/?product=firefox-esr-latest&amp;os=win&amp;lang=en-US</a> </p><p>Is there a specific time release? when the link above becomes ESR 91? </p>


created: 2021-09-30T10:30:12-07:00
updated: 2021-09-30T10:44:29-07:00
title: Spell checker: Installed languages but can't switch
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447321;1447322;
creator: homoludens1000
content:
<p>Hi everyone, </p><p>I've installed the most recent Firefox version (Firefox 92.0.1 (64-bit)) on a new laptop. In order to use the spell checker, I've downloaded several languages as per these instructions: <a href="https://support.mozilla.org/en-US/kb/how-do-i-use-firefox-spell-checker" rel="nofollow">https://support.mozilla.org/en-US/kb/how-do-i-use-firefox-spell-checker</a> Nevertheless only English is displayed in the selection window (see attached screenshots). </p><p>Does anyone know how I can fix this to be able to choose between the installed languages?  </p><p>Thanks, </p><p>Bob </p>


created: 2021-09-30T10:27:50-07:00
updated: 2021-09-30T10:27:50-07:00
tags: mac-os;desktop;customize;escalate;hardquestion;vpn;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: marianne_roncoli
title:
I don't want the VPN network, and I don't want this to be my home page everytime I open firefox. In addition, I coe to have an account open everytime I log into Firefox. I went to settings an

content:
<p>Every time I open Firefox, I keep  being asked to join a VPN, which eventually will cost money. I don't want it, and I don't want my home page to keep asking me.  In addition, every time I open Firefox another secure file opens automatically. I went to settings to stop this, and it still didn't work. I am suspicious that this browser is hacked in someway. </p>


created: 2021-09-30T10:26:58-07:00
updated: 2021-09-30T12:52:49-07:00
title: trk.cp20.com
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447359;
creator: jcpp.bob
content:
<p>This morning on numerous occasions I would attempt to go to a website for viewing but I was being redirected through <a href="http://trk.cp20.com" rel="nofollow">trk.cp20.com</a>. It failed half the time. I did a search for that address and the internet stated is was a virus. Can you help me resolve this issue? Bob </p>


created: 2021-09-30T10:25:38-07:00
updated: 2021-09-30T15:53:56-07:00
title: Locked out
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447360;1447376;
creator: gzanke
content:
<p>Firefox security has locked me out and I can't figure out how to convince them that it's me who is trying to get back in. I have a recovery key but it doesn't work. I also uninstalled Firefox and reinstalled it and I'm still locked out. Please help me. Thank you,  Gerald  </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-09-30T10:22:00-07:00
updated: 2021-09-30T12:56:28-07:00
title: Need to delete login ID
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1447362;
creator: jafstar
content:
<p>Wrong login ID.  I have not been able to delete them from drop down.  On several site I had accidently typed in wrong user ID butt they keep showing up in the drop down.  I need to delete them!  NOthing I have tried works </p>


created: 2021-09-30T10:01:31-07:00
updated: 2021-09-30T10:01:31-07:00
title: UDP to google servers
tags: windows-7;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: strauss.c.m
content:
<p>Hi I use Firefox because I don't want Google to have access to my browsing I recently set my firewall for Firefox to Browser mode and I noticed that I got a lot of UDP from Firefox to Google servers. I.e. if I leave Firefox open then it can run to a few thousand over a 3 or 4 hour period even though I would not be using Firefox at all during that period I then removed Google as a serch engine and now use DuckDuckGo but still the UDP continues I have attached a screen shot of the blocked UDP so you can see the IP address the UDP is trying to reach Your claim of "No shady privacy policies or back doors for advertisers. Just a lightning fast browser that doesn’t sell you out" seems to be in contrast to the UDP Can you please let me know why Google is accessed from Firefox as what would seem to be a "back door for advertisers" Thanks </p>


created: 2021-09-30T10:00:48-07:00
updated: 2021-09-30T10:00:48-07:00
title: Firefox browser on the 'Electronic Frontiers Foundation's,' tool, 'cover your tracks.'
tags: mac-os;desktop;other;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
creator: philip.shupe
content:
<p>Email below to EEF: </p><p>Philip Shupe &lt;Philip.Shupe@protonmail.com&gt; Stored with zero-access encryption Sent10:33 AM To:info@eff.org Has 2 attachments </p><p>When I use the Tor browser on "cover your tracks," I get a 'Yes, Yes, Yes' next to the two blocking and one finger printing section.  I am not sure how these 3 yes's compares with the responses I have gotten from your website on other occasions indicating, "You have a non unique fingerprint?" </p><p>More importantly, when I use the Firefox browser with exactly the same extensions set in the same way, I get the following results from one extension, and one premium security-privacy software when I evaluate the Firefox browser on 'cover your tracks': </p><p>image.png [Site blocked by "Ublock"  extension: "<a href="http://eviltracker.net" rel="nofollow">eviltracker.net</a>."]  </p><p>and, image.png Site blocked by Adnauseum, [ibid] </p><p>So, It would be helpful to know if this, '<a href="http://eviltracker.net" rel="nofollow">eviltracker.net</a>' is part of the 'cover your tracks,' tool.  Please let me know. </p><p>Sincerely, Philip Shupe Philip.Shupe@Protonmail.com 801-597-5432 </p><p>Sent with ProtonMail Secure Email. </p>


created: 2021-09-30T09:46:29-07:00
updated: 2021-09-30T14:42:59-07:00
title: Mute the download sound warning
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447363;1447375;1447398;
creator: selliach
content:
<p>How to mute the extremely loud sound the firefox plays when it finish a download? </p><p>Didn't find it anywhere. </p><p>Thanks in advance! </p>


created: 2021-09-30T09:21:06-07:00
updated: 2021-09-30T09:21:06-07:00
title: Cambio de CHROME a FIREFOX
tags: desktop;download-and-install_1;windows-10;firefox-920;firefox-9201;
product: firefox
topic: download-and-install
locale: es
creator: rllavaneras
content:
<p>Buenas tardes al Foro. Les escribo porque he pensado seriamente en cambiar de CHROME a FIREFOX (u otro buscador), porque Chrome viene presentando problemas con Windows10. El caso es que Chrome se cuelga y debo buscar el Administrador de Tareas de Chrome para finalizar procesos que consumen una enorme cantidad de CPU. El hecho es que cada día que pasa, el problema se agudiza y decidí cambiar. Debo indicar que escribí el caso al Foro de Google CHROME hace más de un mes y aun no recibo respuestas. Triste, porque anteriormente tenían un buen servicio de apoyo y ayuda. Debo indicarles que probé con EDGE y en principio todo migró correctamente. Sin embargo, como buen producto de Microsoft, es invasivo y lo hace paso a paso. Como ejemplo, si usted busca un video, lo hace BING y si usted envía ese enlace, hace que EDGE se abra en el dispositivo receptor y no el buscador predeterminado. Es el caso que actualicé FIREFOX y seguí las instrucciones para migrar todo lo que tengo en Chrome para Firefox y para ser franco, es un proceso complicado. Primero, las instrucciones que aparecen en la ayuda no especifican bienlos pasos. Es decir, asumen que uno ya sabe todos los pasos y lo dirigen a uno donde uno NO SABE COMO LLEGAR. Terrible. Luego de varios intentos, eliminar Firefox y montarlo nuevamente, aparentemente hay incompatibilidades de mi cuenta de Google y la cuenta de Firefox. Para muestra, aun espero que todos los marcadores migren y los que han migrado, ninguno tiene su icono con excepción de los más usados. Igual con la página principal que se monta la de Firefox que NO ACTUALIZA lo iconos y uno debe adivinar.  Verdaderamente, no se que hacer; porque si esto sigue así, lamentablemente tendré que usar EDGE con sus limitaciones e invasividad. Obviamente, algunas extensiones no pasan y hay otras que,si bien deberían existir, aun no se como hacer para encontrarlas en FIREFOX ADD-ONS.  S bien a la fecha cuento con 70 años, les indico que he venido trabajando con Internet, Correos, Buscadores y otras herramientas desde el año 1988. Y verdaderamente, cada vez las instruccions son menos explícitas y repito, no soy novato en esas lides. Pregunto: ¿Será posible procurar INSTRUCCIONES PASO A PASO para los novatos en Firefox y hacer la migración como debe ser? Si no es posible, ¿que puedo hacer? Cualquier observación, consideración o recomendación de su parte será bien recibida. Y por favor, no crean que por la edad, no puedo hacer cosas. Tengo experiencia, pero eso no vale de nada si los que dan información, no saben lo que es un servicioal usuario. Mil gracias de antemano, RAFAELE. LLAVANERAS Caracas -Venezuela </p>


created: 2021-09-30T09:17:11-07:00
updated: 2021-09-30T14:40:58-07:00
title: Hmm. We're having trouble finding that site
tags: desktop;fix-problems;escalate;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447365;1447388;1447392;1447397;
creator: ederyaviv
content:
<p>Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links to various websites. Refreshing the page makes it load correctly. I've tried troubleshooting this in the past but didn't spend too much effort, but enough is enough. Things I have tried: </p> <ul><li> Disabling all extensions </li><li> Disabling hardware acceleration </li><li> I am using the default theme so there's nothing to disable there </li><li> Clearing the cache </li><li> Checking my internet connection (I'm connected and everything else works) </li><li> Flushing my DNS </li><li> Resetting Windows, which included reinstalling Firefox (I did this to fix something else, but still) </li><li> Disabling IPv6 and DNS prefetching </li><li> I am not using a Proxy </li></ul> <p>I feel like I've tried everything. What else can I do? </p>


created: 2021-09-30T09:17:02-07:00
updated: 2021-09-30T13:01:26-07:00
title: Refresh Firefox
tags: mac-os;desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1447367;
creator: NancyChurchill
content:
<p>I was encouraged by Firefox to do a Refresh today, I sincerely, sincerely regret it. Afterward, I've tried all I can to restore my logins, etc., but nothing is working!!!!! Every time I close and reopen, NOTHING IS SAVED. I read and tried out all the troubleshooting methods of restoring my data, but for some reason nothing works, once I close and reopen. </p>


created: 2021-09-30T09:14:30-07:00
updated: 2021-09-30T09:14:30-07:00
title: Is Firefox incompatible with Capital One Visa credit card "Eno" privacy feature?
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: marywithaquestion
content:
<p>Capital One Visa credit card offers a great feature that protects its cardholders' credit card numbers. It's called "Eno."  When a cardholder is making an online purchase, Eno activates and provides a virtual credit card number for the cardholder to use instead of his/her actual credit card number. It appears Firefox is not compatible with Eno. Has Firefox ever worked with Capital One Visa to make these two systems compatible? Thank you. </p>


created: 2021-09-30T09:09:18-07:00
updated: 2021-09-30T09:09:18-07:00
title: Timestamps on facebook
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: migkill5
content:
<p>Hi all, </p><p>Somehow, Facebook (or Firefox) is adding timestamps on items placed by friends and all that... quite annoying. How do I stop these. </p><p>It blocks the pics of those posting the items. </p><p>Harald </p>


created: 2021-09-30T08:49:21-07:00
updated: 2021-09-30T13:34:13-07:00
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447369;1447381;
creator: zzzallan
title:
I have no screen capture whatsoever - no menu comes up with a right click, no screen capture icon is present

content:
<p>I have no screen capture whatsoever - no menu comes up with a right click, no screen capture icon is present to add to the menu. I used to have an add on but that disappeared and is no longer available. From your latest tips letter I think I'm using a different browser entirely! If you can help I'd appreciate it- as I say I used to have it in my browser but no longer.  Now I have to screen capture and edit it in an external program- I'm sure you'll agree this is horrific to have to do. </p>


created: 2021-09-30T08:13:25-07:00
updated: 2021-09-30T08:48:32-07:00
tags: mac-os;desktop;other;firefox-590;
product: firefox
topic: other
locale: en-US
answers: 1447297;
creator: gluckjr
title:
When try to make a comment on facebook and some e-mails I can't. ALSO how to update to newist version of firefox?

content:
<p>Not able to make comment on facebook and some e-mails. I go to comment line and cannot punch in anything. Just started this about a month ago. How to fix?? [email]@outlook.com Thanks. </p>


created: 2021-09-30T07:25:52-07:00
updated: 2021-09-30T11:18:43-07:00
title: When I start Firefox, it opens all my bookmarks in separate tabs
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1447331;
creator: David_Dundas
content:
<p>I have a PC running MS Windows Pro. When I start Firefox from the desktop icon, it opens a tab for every bookmark that I have; this should not happen. Please advise. </p>


created: 2021-09-30T06:56:08-07:00
updated: 2021-09-30T07:10:04-07:00
title: Signing In For the First Time
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447281;
creator: garyc115
content:
<p>After downloading I was told to sign in, but there was no sign in logo or something to click on. I am confused. </p>


created: 2021-09-30T05:59:30-07:00
updated: 2021-09-30T06:31:22-07:00
title: Want to Save Image on Start up page
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447274;
creator: ghovde
content:
<p>Hello Mozilla Help Staff, </p><p>I have a question I hope you can help me with.  While my laptop boots up I see a beautiful image on the screen of a forest with a path and lavender flowers on each side. In the past I could right click on it and a messsage would come up "do you like this photograph? or something similar. I could click "yes" then log in.  </p><p>Once logged in, I would bring up my Firefox browser and there would be additional information about the image.  I could then save the photograph to my Images folder. </p><p>For some reason, the "Do you like the image?" question doesn't come up at all.  So I can no longer save these beautiful photographs.   </p><p>I think the reason this question came up is so Firefox could categorize types of images users like to see, and possibly want to use for backgrounds.  </p><p>It would be wonderful to be able to change backgrounds and use bootup photos for a background but, unfortunately, now I have no choice. </p><p>I hope Firefox goes back to the earlier format that allows users to set their computer background image.  </p><p>Please send my request to your technical staff. </p><p>Thank you, Gloria Hovde ghovde@lake.org </p>


created: 2021-09-30T05:32:12-07:00
updated: 2021-09-30T05:32:12-07:00
title: mixed content
tags: desktop;websites;windows-81;firefox-920;
product: firefox
topic: websites
locale: cs
creator: michdlouhy
content:
<p>Dobrý den, </p><p>posílám odkaz na chybu, nemohu upravovat sve vlastní stranky, nahravat obrazky atd..  Dříve bez problemu. Když prozkoumám prvek, hodí mi to tuto chybu. Prosím o řešení, děkuji </p><p><br> <a href="https://developer.mozilla.org/en-US/docs/Web/Security/Mixed_content" rel="nofollow">https://developer.mozilla.org/en-US/docs/Web/Security/Mixed_content</a> </p>


created: 2021-09-30T05:25:27-07:00
updated: 2021-09-30T05:25:27-07:00
tags: linux;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: fi
creator: oisne
title:
I cannot access into Reolink Camera via Firefox "92.0 (64bit) Ubuntu Canonical -1.0", because of Adobe Flash Player.

content:
<p>I cannot access into Reolink Camera via Firefox "92.0 (64bit) Ubuntu Canonical -1.0", because of Adobe Flash Player. I have "Ubuntu 20.04.2". Reolink Camera on Opera Browser is working on Linux Ubuntu. Reolink Camera on Firefox Browser is working on Windows 10. </p>


created: 2021-09-30T05:21:52-07:00
updated: 2021-09-30T07:42:23-07:00
title: Some video no longer plays
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447267;1447272;1447275;1447289;
creator: TinyThomas
content:
<p>I resisted upgrading FF because of the UI change but finally allowed FF to update. Now the streaming video of my local collage teams will no longer play. Youtube videos play normally and Facebook videos play normally. My system is Win7 64bit. The site where the videos no long play is: <a href="https://cowleytigers.com/csn" rel="nofollow">https://cowleytigers.com/csn</a>. If a game isn't currently in progress when you go there click On Demand for past games. All I get is a black screen in the video window. I get the Play screen for a fraction of a second then it goes black. Thanks. </p>


created: 2021-09-30T04:48:30-07:00
updated: 2021-09-30T11:03:09-07:00
title: Blocked Content in Firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447325;
creator: leslieburcham2962
content:
<p>Once a week, when I try to view my website named <a href="http://www.jignal.com" rel="nofollow">www.jignal.com</a>, I receive the following error message: Sorry! Private browsing is blocking this content on your computer. This content can only be viewed if you turn off ad-blocking or exit private browsing. There are no ad-blocking plugins installed on my computer and I do not use private browsing. Can you help me with this? Thank you. </p>


created: 2021-09-30T04:48:18-07:00
updated: 2021-09-30T13:46:54-07:00
title: Sharing
tags: desktop;other;windows-81;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447374;1447385;
creator: beejcee
content:
<p>I'm having a problem selecting articles that I would like to share with personal friends - i.e. grandaughter to their e-mails.  (Not Facebook or Twitter, etc.).  This used to be available but not accessible now.   Some websites have this feature, but others do not.   </p><p>Please advise.  Betty </p>


created: 2021-09-30T04:44:02-07:00
updated: 2021-09-30T12:42:28-07:00
title: Easyjet site fails to search for flights "Access Denied"
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447333;1447349;
creator: richardrea36
content:
<p>I can't use the Easyjet site successfully in Firefox </p><p>Here is my error </p><p>Access Denied You don't have permission to access "<a href="http://www.easyjet.com/en/buy/flights?" rel="nofollow">http://www.easyjet.com/en/buy/flights?</a>" on this server. </p><p>Reference #18.9eb0f748.1633001682.54a86dff  </p><p>I have cleared all Easyjet cookies. Same result. </p><p>I have to use another browser. Zero issues in Chrome or Edge....this is a Firefox problem. </p><p>I can use the site up to a point. It allows me to make my selections. The error occurs as soon as I click on "Show Flights". </p><p>Any idea what's causing it? </p><p>thanks. </p>


created: 2021-09-30T04:41:48-07:00
updated: 2021-09-30T04:41:48-07:00
title: EMAIL E PDF
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: pt-BR
creator: vipimobiliaria.financeiro
content:
<p>Prezados senhores, bom dia! </p><p>Não estou conseguindo visualizando os arquivos em PDF quando os envio nos emails para clientes. Isso começou esta semana. </p><p>Cordialmente, Rosana Gonçalves, Auxiliar Administrativo. </p>


created: 2021-09-30T04:40:00-07:00
updated: 2021-09-30T13:07:57-07:00
title: error after new firefox update
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447269;1447372;
creator: hamidtajik
content:
<p>after new firefox update, while any video is start to playing(in this site) , this error is shown. </p><pre>please help me </pre>


created: 2021-09-30T03:30:23-07:00
updated: 2021-09-30T03:30:23-07:00
title: Can't sign into account due to 2FA and verification codes not sent.
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: boixadosj
content:
<p>So back in May 2FA was automatically set up for those of us who wanted to update our Mozilla Add-ons. I can see in my email account that I was informed of that and I must have logged in since I also have an email with a verification code from Firefox sent from accounts@firefox.com . </p><p>Fast forward to today, I try to log in and I'm asked a verification code. After reading all the docs I understand that I should have received another such email with a 6 digit verification code. I haven't. I tried to have it resent. It didn't. I waited. I have added accounts@firefox.com to my contacts, no luck. I can see from the email where 2FA was activated that I am on the same device I used back then. Since it is a Mac I'm not sure how to verify it since all verification is via email and I'm not receiving any emails. (even though, again, I had no issues to receive emails when the 2FA was set up) </p><p>I don't have the recovery codes (I'm not sure if I may have received them via email too?) and I am not logged into my Firefox account in any devices. </p><p>How should I proceed? This is very frustrating. </p><p>I can show proof of same device/email access etc if needed. </p><p>PS: I had to create this new account just to post a question. </p>


created: 2021-09-30T01:50:23-07:00
updated: 2021-09-30T09:28:29-07:00
title: Logging out doesn't delete Homepage and New Tab data
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1447233;1447302;
creator: Rota
content:
<p>Hi! </p><p><br> I weekly use Firefox on a shared computer and would like to have it delete Homepage and New Tab data automatically when I log out. How do I do this? </p><p>If you need more info please feel free to ask! </p><p><br> Kind regards, Rota </p>


created: 2021-09-30T01:29:12-07:00
updated: 2021-09-30T09:14:02-07:00
title: Firefox crashes when loading Google Meet call.
tags: mac-os;desktop;websites;googlemeet;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447234;1447299;
creator: yr5589
content:
<p>Hi Firefox team, </p><p>I am having issues after updating to the latest version of Firefox. When opening a Google Meet meeting, my Firefox browser crashes and it keeps doing again and again. Otherwise, the browser works just fine. </p><p>The following is from the abouts:crashes webpage:  ID: fcf6a6af-3c59-4e02-9d1b-3b2cf0210927 Signature: VTPixelTransferSessionCanUseMetalInTheBackground </p><p>Thank you, Yerkebulan </p>


created: 2021-09-30T00:59:23-07:00
updated: 2021-09-30T08:01:54-07:00
title: White line stretching across the length of my screen below the open tabs
tags: mobile;customize;
product: firefox
topic: customize-firefox-appearance
locale: en-US
answers: 1447292;
creator: spagnolo.noah
content:
<p>Hello, </p><p>I've been installing themes on Firefox and noticed that some of the themes cause a white line to show up below the open tabs (as shown in the screenshot attached). I'd really like to use some of these themes, but the white line just looks really ugly. Thanks for any help. </p><p>Kind regards, LucidBoi </p>


created: 2021-09-30T00:55:41-07:00
updated: 2021-09-30T00:55:41-07:00
title: js Print
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: khusrav7789
content:
<p>Hello. I'm about an add-on in your browser. We are working with your browser and we are satisfied with the quality, but recently you have removed those add-ons that we need, namely Js Print and universal Print in the browser settings, there is send to print without a diological window, but which is not brings up this diologue window. You can help me configure the browser so that our receipts are printed automatically without CTRL + P, or tell me the add-on so that I can use it. Thank you so much. </p>


created: 2021-09-30T00:43:11-07:00
updated: 2021-09-30T03:27:58-07:00
title: Connection freeze on one website
tags: mac-os;desktop;other;mac-os-x-10116;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1447236;
creator: cldjr1
content:
<p>Hello  Can you check why Firefox 92.01 (64bit) running under <strong>macO</strong>S Big Sur 11.6 is unable to make me watch online movies/series on </p><pre><a href="https://www.tv5mondeplus.com/" rel="nofollow">https://www.tv5mondeplus.com/</a> </pre> <p>Olders versions was  not able to work properly either on this website. Firefox open it and let me visit the site  normally  but as soon as I click on a program to look at, looks like the screen and connection freeze... Little Snitch <em>Traffic monitor</em> indicates that there is no more data exchange but connection still active. </p>


created: 2021-09-30T00:35:33-07:00
updated: 2021-09-30T12:28:32-07:00
title: Issue in Firefox on punchout inbound. User is not redirected to shopping cart.
tags: desktop;privacy-and-security_1;escalate;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1447237;1447249;1447341;
creator: marek.paw
content:
<p>Hi everyone, Users log in to our shop system from SAP via OCI. Our page is called from SAP in a frame. Then they connect again via OCI to an external Punchout shop. They add some products to the cart and the cart from the external shop is transferred back to our shop system via OCI.  In Chrome, IE, Edge the user is then correctly redirected to our shopping cart page. But in Firefox, the redirection to the cart is not done and the users still see the Punchout inbound page which is empty.  We already tried to switch off the Enhanced Tracking Protection for our site and the punchout site. But that didn't help. Have anyone has an idea what could fix the problem? </p><p>Any help will be much appreciated. </p><p>Thank you in advance. </p><p>Regards </p>


created: 2021-09-30T00:35:31-07:00
updated: 2021-09-30T03:32:16-07:00
title: Blocked addons list?
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447238;
creator: siffemoz
content:
<p>How does one find out if one of their addons has been removed from AMO?  <a href="https://blocked.cdn.mozilla.net" rel="nofollow">https://blocked.cdn.mozilla.net</a> is no longer updated - not that it was any big help anyway... </p>


created: 2021-09-29T23:43:01-07:00
updated: 2021-09-30T03:34:26-07:00
title: not able to retrieve any data after a reset
tags: desktop;sync;windows-10;dataloss;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1447239;
creator: 1993prince2008
content:
<p>not able to retrieve any data after a OS reset, already tried syncing. I have lost all the bookmarks of over 10 years and saved passwords. Please help. </p>


created: 2021-09-29T23:08:53-07:00
updated: 2021-09-30T03:36:36-07:00
title: I can't seem to delete a specific website from the address bar no matter what I try
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447240;
creator: joshuaeckman518
content:
<p>As the title says every time I go to type in "Google" it recommends "Gmbinder" and so far all the support article things say the same thing, for me to delete the history or hover over it and press Delete and every time I do it's still there. </p>


created: 2021-09-29T22:45:03-07:00
updated: 2021-09-29T23:05:39-07:00
title: FireFox using more memory (ram) then usual
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447213;
creator: jutfrfunfun
content:
<p>Firefox suddenly started using more memory overtime like than i doubled check both in chrome and firefox like in chrome it is staying at a certain amount of memory for whole day and in fire fox it just starting to use more memory like i started using firefox because chrome is using high memory and now firefox suddenly started and it is not even staying at a certain amount of memeroy in ram so yeah i think its a glicth in new firefox update and if u fixed that than i can come on firefox again but now i am using chrome. </p>


created: 2021-09-29T22:38:49-07:00
updated: 2021-09-30T09:58:22-07:00
title: Cannot view source code of http websites
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447311;
creator: calumchilds
content:
<p>When I press CTRL + U on a http website to view the source code, it comes up with an error message saying that there is a potential security risk ahead. Even if I try to change the https that Firefox has recently started to insert in view-source URLs, it still doesn't allow me to view the source code of the website. </p><p>Firefox is the only browser that I know of that does this. Google Chrome allows you to view the website's source code, even if the website's URL begins with http. This hasn't always been the case, but it has been the case since I last updated Firefox. </p>


created: 2021-09-29T22:12:06-07:00
updated: 2021-09-29T23:07:00-07:00
title: Automate tasks
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447214;
creator: matmodeyil
content:
<p>Hello FF </p><p>I'm looking to automate tasks while I fire up the browser, usually my morning routine logging on certain websites and running the processes </p><p><br> it would help if the browser can automate these tasks, </p><p>How can it be set up ? </p><p>Thanks Support </p><p>Regards, </p><p>Mathew </p>


created: 2021-09-29T21:58:26-07:00
updated: 2021-09-30T09:45:00-07:00
title: allowed cemera on http://abmgrsbyapp.health.rajasthan.gov.in
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1447252;1447303;
creator: gdhakar123
content:
<p>i try but not add  website not search  </p><pre>                               please quit this problam </pre>


created: 2021-09-29T21:56:00-07:00
updated: 2021-09-30T09:52:13-07:00
title: How to remove "Alternative Language"
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447307;
creator: jjkim217
content:
<p>I want to remove Korean from my "Set Alternative Languages" setting in Firefox but I can't because the "remove" button is greyed out. It's annoying because when I want to do things like close all tabs, or split my screen, or when I access Finder from Firefox, the words are in Korean and I want to remove it. How do I do this? </p>


created: 2021-09-29T21:07:20-07:00
updated: 2021-09-29T23:08:16-07:00
title: abdurrahim04777@gmail.com
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447215;
creator: pancardgp77
content:
<p><a class="new" href="/en-US/kb/new?title=Knowledge+Base+Article" rel="nofollow" title="Page does not exist.">Knowledge Base Article</a> </p>


created: 2021-09-29T20:37:51-07:00
updated: 2021-09-29T21:19:28-07:00
title: Firefox Account Login Problems
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1447203;1447205;
creator: supernova17
content:
<p>I recently got a new computer and downloaded Firefox to it and proceeded to sign in to Firefox sync. A few months ago I changed my email (which I will refer to as email 1) to a new email (email 2). </p><p>When I try to sign in using email 2, I enter the password and it asks me to check my email for a code. I enter the code in and suddenly I'm back to the password screen, only this time it says "incorrect password" and shows email 1. No password I have in my books seems to work on either email 1 or email 2. </p><p>I don't want to lose my data, so I would rather not reset my password... </p>


created: 2021-09-29T20:35:49-07:00
updated: 2021-09-29T21:32:33-07:00
title: Audio doesnt work, but video does
tags: desktop;websites;windows-10;firefox-920;firefox-9201;
product: firefox
topic: websites
locale: en-US
answers: 1447201;1447206;1447207;
creator: sv.y4zmin
content:
<p>Whenever I try to play a video, the video plays perfectly but there isnt any audio. It took me a while to recognize this problem because the audio works perfectly in youtube  </p><pre>I have already cleared the cookies and the cache, I have made sure to allow DRM protected videos, I have made sure to allow autoplay of media with sound in all websites, but nothing has fixed it yet </pre>


created: 2021-09-29T17:05:40-07:00
updated: 2021-09-29T21:05:08-07:00
title: Browser error keeps occuring on GoToTraining platform.
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447204;
creator: Laurajones
content:
<p>This is the error message I keep getting every time the page tries to refresh or change screens.  I don't know how to correct it.  Please help!  </p><p>"The page isn’t redirecting properly. </p><p>Firefox has detected that the server is redirecting the request for this address in a way that will never complete. </p><pre>   This problem can sometimes be caused by disabling or refusing to accept cookies." </pre> <p>This just started about 2 weeks ago. Thank you! </p>


created: 2021-10-01T14:51:00-07:00
updated: 2021-10-01T14:51:00-07:00
title: Help from support needed
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: gkf1
content:
<p><strong>bold text</strong>I have tried many of suggestions, listed and I also recevied a previous answer from support but did not help...I have always used Firefox, why can this not be fixed.....can't load pictures that are with stories on news or pictures on facebook ....can't play any games due tooooo slowness..please help!<strong>bold text</strong> </p>


created: 2021-10-01T14:35:15-07:00
updated: 2021-10-01T14:35:15-07:00
title: msg saying I am "offline" when I am not offline.
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: hsmy_22124
content:
<p>1.  I have Firefox Plus 2. When clicking to open Firefox Private Network, I get msg saying I am "offline".  I am not offline. 3.  I have Onyx installed.  When opening iMac I get notice that new download is available.  When I click on it, I am told computer is offline.  It is not offline. </p>


created: 2021-10-01T13:36:15-07:00
updated: 2021-10-01T13:36:15-07:00
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: tim.11.g
title:
How to identify sources of Firefox memory consumption and if Firefox contributed to Resource Exhaustion?

content:
<p>Firefox 91.1.0esr on Windows 10. Firefox Task Manager (Tools/browser tools/task manager) shows 10 tabs with 10-20 Mbytes each, and about 10 extension with 120-150 kbytes each.  </p><p>However Resource Monitor shows 95% of used physical memory used, with 13 processes named firefox.exe. "Working Set" memory ranging from 11 Mbytes to 350 Mbytes. "Private" memory ranges from 3 Mbytes to 254 Mbytes. "Commit" memory values range from 30 Mbytes to 1.18 Gbyte.  </p><p>The "Mem Usage" values of firefox.exe in the output of tasklist.exe vary from 11 Mbytes to 372 Mbytes. Adding them up gives a total memory use of 1.36 Gbytes.   (It is unclear to me how the "Memory Usage" values from task list relate to the memory reports in Resource Monitor - maybe the same as "Working set"?)  </p><p>The system has 32G of physical memory, so 1.5 Gbytes should not be a problem. Yet the system regularly fails with "resource exhaustion" in the system log, and firefox is usually listed as one of the offenders: Event ID 2004 Resource Exhaustion Diagnosis Events "Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: firefox.exe (1532) consumed 931,667,968 bytes, streem.exe (13076) consumed 481,849,344 bytes, and OUTLOOK.EXE (12548) consumed 480,460,800 bytes." </p><p>I added the commas in the memory sizes to make it clear that each of these are less than 1G of memory on a 32G system. So why the resource exhaustion?  The resource exhaustion  </p><p>Why is there such a difference in memory use between Firefox's Resource Monitor and Windows Resource monitor?  How can I manage and limit the memory consumption of Firefox? Is it related to Resource Exhaustion? </p>


created: 2021-10-01T12:36:00-07:00
updated: 2021-10-01T12:36:00-07:00
title: plugin do firefox quebra a segurança configurada do pdf, permitindo a impressão
tags: desktop;other;escalate;developer;pdf;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
creator: claudia.pereira
content:
<p>Tenho uma rede com mais de 500 computadores, publico documentos em pdf com bloqueamento de impressão na intranet, o firefox tem o plugin de pdf nativo e esse plugin quebra a segurança configurada do pdf, que no caso foi bloqueada a impressão e no firefox qualquer usuário consegue imprimir. Gostaria de saber como faço para desabilitar o plugin nativo pdf do firefox para todos os usuarios e que não consigam mais ter acesso em mudar a configuração, igual como fazemos com as configurações de proxy, onde fica desabilidado para o usuário a alteração </p>


created: 2021-10-01T12:28:31-07:00
updated: 2021-10-01T12:28:31-07:00
title: FIREFOX tiene un problema grave que alenta mi PC genrando en muchas llamdas del módulo SVCHOST.EXE
tags: windows-7;desktop;fix-problems;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: es
creator: marco_amadeus
content:
<p>Hace tiempo empecé a notar un fenómeno muy desagradable y que me tarde en encontrar al culpable , y resulta que es Firefox, cuando entra sobre todo a youtube. Empieza a hacer muchas llamadas al modulo del sistema svchost (LocalServiceNetworkRestricted) y ocupa todo el tiempo de maquina usando al 100 % el uso del disco duro. Esto se ve reflejado en el monitor de recursos . </p><p>Cambié a Edge como explorador determinado y ese fenómeno desapareció , y mi máquina ya no hace esos llamados aun cuando entre a youtube.  Saludos y ojalá encuentren la solución a este nefasto comportamiento. </p>


created: 2021-10-01T12:26:52-07:00
updated: 2021-10-01T13:38:50-07:00
title: Cannot open Firefox and met with the message "Your Firefox profile cannot be loaded" prompt
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447689;
creator: n_g
content:
<p>Hi, </p><p>I've been completely unable to open firefox on an older imac running OS highsierra. I am receiving the<strong> Profile Missing : Your Firefox profile cannot be loaded. It may be missing or inaccessible.</strong> I've gone through the steps advised by deleting the profiles.ini. Still nothing changes. I've deleted all files and uninstalled the program in multiple sittings to no avail. Would be great to know whats going on!  </p><p>Additionally, I am running Firefox on a PC running windows 10 using this profile with no errors. </p><p>Thanks for helping! </p>


created: 2021-10-01T12:19:04-07:00
updated: 2021-10-01T12:19:04-07:00
title: Cookie Manager: Option to "write-protect" a cookie is not working ...
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Xogroroth
content:
<p>Ave!!! </p><p>I have a Advertising/tracking cookie, which always reverts to "1", though I set the cookie to "0", save, and lock. However, once the page reloads, it everts back to "1" despite it is locked. </p><p>Any help, please? </p><p>Thank you. </p><p>ADDENDUM: A way to block a specific cookie would be VERY welcome by now.  </p> <ul><li>Hint hint*   ;) </li></ul>


created: 2021-10-01T10:56:46-07:00
updated: 2021-10-01T13:40:52-07:00
title: The mouse-left click button does not work on a Specific web site
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447690;
creator: MikMac
content:
<p>The mouse-left click button does not work "with 1 site only", but works with other sites. </p><p>- I have followed the recommended steps shown in answers/replies to a similar question. However, none works at all. </p> <ol><li> 1- cleared cache &amp; cookies </li><li> 2- tried safe mode and disabled/removed some add-ons manually as well </li><li> 3- tried different themes and default theme  </li></ol> <ul><li> Please note that the same issue happens in Firefox on <strong>Android</strong> phone </li></ul> <p>I have been having this issue for 5 weeks already. as a temporary solution I am using the middle mouse click or right-click to open links in a new tab, then close the current tab </p> <ul><li><ul><li> Please also note, that specific website works fine in other browsers (6 browsers tested) </li></ul> </li></ul> <ul><li><ul><li><ul><li> the issue DOES NOT exist in Firefox on Linux </li></ul> </li></ul> </li></ul>


created: 2021-10-01T10:38:26-07:00
updated: 2021-10-01T10:38:26-07:00
title: Video tutorial microsoft non si avviano (su Microsoft Edge Funzionano regolarmente)
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: it
creator: murgia78
content:
<p>Salve. Vi contatto perché i video tutorial di alcuni strumenti microsoft, e pubblicati sui siti microsoft, (esempio: <a href="https://support.microsoft.com/it-it/office/creare-una-cartella-di-lavoro-in-excel-94b00f50-5896-479c-b0c5-ff74603b35a3?wt.mc_id=otc_excel#" rel="nofollow">https://support.microsoft.com/it-it/office/creare-una-cartella-di-lavoro-in-excel-94b00f50-5896-479c-b0c5-ff74603b35a3?wt.mc_id=otc_excel#</a> )non sono visualizzabili su firefox. Ho cercato informazioni sul tipo di player/flusso multimediale utilizzato, in modo da poter scaricare un'eventuale estensione, ma non ho trovato nulla. I video su facebook, youtube, mediaset e raiplay, si vedono senza problemi. Sapreste darmi qualche informazione per risolvere? Grazie. </p>


created: 2021-10-01T10:23:46-07:00
updated: 2021-10-01T10:23:46-07:00
title: Acesso ao acervo eletrônico do TRT2
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: pt-BR
creator: milazzottoadvog
content:
<p>Falha na conexão segura </p><p>Ocorreu um erro durante uma conexão com <a href="http://acervoeletronico.trt2.jus.br" rel="nofollow">acervoeletronico.trt2.jus.br</a>. O sistema remoto informa falha na verificação de assinatura ou na troca de chaves. </p><p>Código do erro: SSL_ERROR_DECRYPT_ERROR_ALERT </p><pre>   A página que você está tentando ver não pode ser exibida porque a autenticidade dos dados recebidos não pôde ser comprovada.    Entre em contato com os responsáveis pelo site para informar este problema. </pre> <p>Saiba mais… </p>


created: 2021-10-01T09:56:58-07:00
updated: 2021-10-01T09:56:58-07:00
title: Facebook Permissions
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: CyberMage
content:
<p>I want to use Facebook Messenger to talk with or video with my friends.  This used to work up until the latest Firefox update.  Now when I try using messenger to record audio, it says Facebook doesn't have permissions and to go to settings to allow it.  When I go to settings, there is NO WAY for me to do this without some website previously ASKING  for permissions.  And unfortunately, Facebook isn't smart enough to ask for permissions, maybe because several firefox revisions ago I GAVE it permission to use my devices. </p><p>It's not just the computer, either.  I have this problem with all my computers.  I don't have this problem with other browsers.  Just Firefox. </p>


created: 2021-10-01T09:37:38-07:00
updated: 2021-10-01T09:37:38-07:00
title: Adblocker detected y nunca instale uno
tags: linux;desktop;cookies;firefox-920;
product: firefox
topic: cookies
locale: es
creator: renzopenalostaunau
content:
<p>Nunca he instalado un adblocker pero en algunas paginas me detecta como que si, he intentando desactivar la protección contra rastreo para una pagina y aun así no me funciona, ayuda por favor. </p>


created: 2021-10-01T09:35:23-07:00
updated: 2021-10-01T10:06:17-07:00
title: The latest update broke websites, how do I revert to the previous, working version of Firefox?
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447630;1447631;1447632;1447646;1447647;
creator: itinerant.soul75
content:
<p>I just installed the most recent update and now I can't use the <a href="http://FedEx.com" rel="nofollow">FedEx.com</a> website. None of the pages I need load in the newest version. Why isn't there an option to go back to the previous, working version of Firefox?  Now I have to go use Edge or Chrome or a different browser. It would be so much better if I could just revert to the previous version of Firefox that was working fine. </p><p>Unfortunately, this happens with almost every Firefox update, it breaks a required website, so I have to switch to a crap browser for a couple weeks until y'all can fix the problems.  </p><p>It would be better to just uninstall the update, go back to the older, working version. It really shouldn't be that hard to do. Because this happens with almost every Firefox update, I usually skip updating Firefox for quite awhile.  </p><p>I guess I will have to go back to doing that... </p>


created: 2021-10-01T09:27:51-07:00
updated: 2021-10-01T15:05:18-07:00
title: IMPORTANT PRIVACY ISSUE
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1447634;1447651;1447687;1447700;
creator: rl424244
content:
<p>Hello, </p><p>You tell me (in my settings) that firefox will never remember history and clear everything but that's obviously not the case. This is a serious breach of trust (or I'm missing something, which I hope is the case). </p><p>When I close out firefox everything should be gone, but when I type in 'gmail' there is obviously history being saved.  </p><p>Please see attachments and let me know what I'm missing. Thank you </p><p>Note: </p><p>I do have a startpage plugin on. But even if that's the case firefox shouldn't allow them to save my history. Are you allowing startpage to save my history? </p><p>Thanks again </p>


created: 2021-10-01T09:26:55-07:00
updated: 2021-10-01T09:42:39-07:00
title: Problems with banking and two-factor authentication
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1447636;
creator: fmourits
content:
<p>Since my bank, the Canadian Imperial Bank of Commerce (CIBC), introduced two-factor authentication (TFA) some time last year, I have had to go through the authentication steps each and every time I log in (albeit with no problems). I always use Firefox for my banking (currently version 92.0.1) and always the same Windows 10 home computer. I had expected that TFA would only occasionally and randomly be required in my situation. This is obviously not the case. </p><p>I finally got tired of this and called the CIBC. They told me that they were familiar with this issue and that the problem is with the Firefox browser and its apparent inability to store/keep TFA cookies. They recommended that I switch to Chrome. I have read responses from moderators on this forum to similar questions and can categorically state that I do not prevent the placement of cookies or delete them. I do, however, have the uBlock Origin extension installed for ad blocking. </p><p>I look forward to any suggestions that may resolve this issue. </p><p>Frank </p>


created: 2021-10-01T09:16:35-07:00
updated: 2021-10-01T09:16:35-07:00
title: Facebook typing error ?
tags: desktop;websites;windows-10;firefox-780;
product: firefox
topic: websites
locale: en-US
creator: darenpink
content:
<p>When i am on facebook if i reply to a post when i type - the first letter goes to the end of the sentence - anyone else having this issue please help ? </p>


created: 2021-10-01T08:50:53-07:00
updated: 2021-10-01T08:50:53-07:00
title: Barcode Scanning
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
creator: LDandridge
content:
<p>When I scan a barcode using Firefox, characters are added/rearranged. This causes errors for our company's customers and inaccurate data entry.  Scanning the attached barcode produced the following results in Firefox: </p><p>(01)05391529380069(17)210702(100)000026354 (01)05391529380069(17)210702(10)0000026354 (103)0591529380069(17)210702(10)0000026354 (00105391529380069(17)210702(10)0000026354 (01)90539152938006(17)210702(10)0000026354 ()31)0591529380069(17)210702(10)0000026354 ()1)065391521938009(17)210702(0)0000026354 (012)01539159380069(7)2107020(10)000026354 (00919053152380069(17)2100702(10)000026354 (01)05391529380069(17)210702)(10)000026354 </p><p>The same barcode produced the following results in Notepad: </p><p>(01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 </p><p>I have checked for updates, cleared my cache, and rebooted my browser. I've also tried disabling active extensions. </p>


created: 2021-10-01T08:48:36-07:00
updated: 2021-10-01T09:47:44-07:00
title: Firefox runs slow on Mac IOS
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447638;1447639;
creator: dave87
content:
<p>When I use Firefox it runs slow. For example when I try to pull up customer invoices it just spins and spins. Same goes for other applications. I don't have these issues with Chrome. I cleared the cache but that didn't help. I upgraded to the latest version and that has not helped. Can anyone help? </p>


created: 2021-10-01T08:27:12-07:00
updated: 2021-10-01T13:43:25-07:00
title: Workplace administrator managing home computer Firefox account
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1447643;1447691;
creator: nfbluecs
content:
<p>Because of syncing Firefox between various devices, my workplace administrator is now managing my home computer browser. What is the solution? </p>


created: 2021-10-01T08:16:36-07:00
updated: 2021-10-01T13:34:33-07:00
title: Master password problem.
tags: desktop;privacy-and-security_1;escalate;windows-10;font;masterpassword;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1447606;1447611;1447629;1447654;1447688;
creator: myemail2
content:
<p>Can anyone help me with a master password issue? </p><p>The box appears at the appropriate time but I am unable to enter any text into the box. I point and click in the text space but the cursor does not appear and nothing happens when I start typing. </p><p>The sign in button is grey although I can click on it and the box briefly disappears then reappears asking for the password again. The cancel button works and closes the box. </p><p>I do not have the same problem on my Android mobile and I can access my passwords on my phone but not on my Windows laptop. </p><p>Thanks in advance, Grant. </p>


created: 2021-10-01T08:01:33-07:00
updated: 2021-10-01T08:32:24-07:00
title: why just lately, fire fox will not login to my gmx mail account??
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447607;
creator: rludlow
content:
<p>anyone know why some sites are forcing my out of use with firefox, forced to use other less trusted browser.?? </p>


created: 2021-10-01T07:48:48-07:00
updated: 2021-10-01T08:33:46-07:00
title: missing pictures on "Fox News" They show up when Firefox is in Troubleshooting mode
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447608;
creator: edwag3560
content:
<p>The upper left vides and all the pics down the side of the short news links  as shown in the pic. I go into troubleshooting mode and it works,  I've tried "refresh" Firefox and it doesn't change the problem. </p>


created: 2021-10-01T07:45:07-07:00
updated: 2021-10-01T07:45:07-07:00
title: Firefox clicks don't work on certain web sites
tags: mac-os;desktop;websites;firefox-920;firefox-9201;
product: firefox
topic: websites
locale: en-US
creator: tim.silverline
content:
<p>Recently I have been finding more and more sites where single clicking links does nothing.  I can right click and open the link in a new tab (or anything else) but single left-clicking does absolutely nothing. </p><p>A good example of this for a site I frequent regularly is the <a href="https://www.bikeradar.com/" rel="nofollow">BikeRadar</a> cycling news site.  None of the links on the homepage do anything when single left-clicked.  And this is exactly what I am starting to come across more and more on other web sites. </p><p>This functionality works normally in all the other mac browsers - Safari, Chrome, etc. </p><p>Can anyone explain why it doesn't work normally in FF? </p>


created: 2021-10-01T07:39:23-07:00
updated: 2021-10-01T07:39:23-07:00
title: New Monitor
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: olivia.stoodt
content:
<p>Three of my staff members just got new monitors. When they use Firefox, our company logo in Gmail does not display. It is a gray box with a white "squiggle" through it. Like a broken link. The logo does display in Chrome still, and it has not affected others. Some of them are concerned that the logo is not being display anymore... I went into the settings of Firefox but could not find anything that would pertain to this. Any ideas? </p>


created: 2021-10-01T07:35:18-07:00
updated: 2021-10-01T07:35:18-07:00
title: Difficulty download Mozilla/Firefox update … can’t access typewriter
tags: desktop;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: ghenderson251
content:
<p>Having serious problems trying to update my IOS Firefox web browser.  Can’t access the typewriter. Firefox browser 86.0.1 (64 bit) I would welcome your help, sorry I am not very cumputer literate.  For me, seems like troubleshooting on my own has always been challenging. </p><p>Thank you!!!! </p>


created: 2021-10-01T07:21:15-07:00
updated: 2021-10-01T07:21:15-07:00
title: How to block automatic loading and opening pdf files in browser
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: nabaC
content:
<p>It seems like something has changed recently, I don't remember having such problem before. As you can see on one of my pictures I have browser settings changed to always ask what to do with every file extension, yet encountering link to pdf file it loaded automaticly in special frame instead of showing just link to it. I included pictures of this frame, settings and another screenshot of the same website in Opera browser with similar settings where nothing loads itself. </p><p>Link to the problematic comment with auto-loading pdf: <a href="https://kodluch.wordpress.com/2021/09/30/30-09-2021-syria-2187-dzien-sprzatania-swiata/#comment-115906" rel="nofollow">https://kodluch.wordpress.com/2021/09/30/30-09-2021-syria-2187-dzien-sprzatania-swiata/#comment-115906</a> </p><p>Is there any way to block such pdf-frames in current version of Firefox? </p><p>Martin </p>


created: 2021-10-01T06:54:56-07:00
updated: 2021-10-01T08:36:58-07:00
title: Sync 2 Laptops
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1447609;
creator: editoratlarge
content:
<p>Want to sync two laptops but the sync process only seems for laptop to app syncing. </p><p>Is there a solution? </p>


created: 2021-10-01T04:45:04-07:00
updated: 2021-10-01T04:45:04-07:00
title: Resize Window. Cannot Do It
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: rudolf.fernandes
content:
<p>Version 92.0 (64 bit) Ubuntu: 18.04, 20.04 </p><p>For a couple of months, I have not been able to resize the FF window. Consequently, I abandoned FF for Chrome. I've just upgraded my os to Ubuntu 20.04 (from 18.04) so I thought I'd try FF again. The problem persists. </p><p>Minimize/Maximize work fine, but when non-maximized, the resize "handles" don't show up (see attached image). I've tried safe-mode, as suggested by some previous post, but it hasn't helped. </p>


created: 2021-10-01T04:41:25-07:00
updated: 2021-10-01T08:41:25-07:00
title: Bookmarks
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1447612;
creator: inspector43
content:
<p>Bookmarks will not allow me to choose which folder to save a </p><pre>bookmark. How do I fix this...BTW I am 78yrs.old, not a guru in cyber stuff. Just need KISS directions e.g. 1} click xxx 2} click yyy &amp; so forth.  </pre> <p>thx  a bunch </p>


created: 2021-10-01T03:53:05-07:00
updated: 2021-10-01T08:43:33-07:00
title: Change language
tags: mac-os;desktop;customize;firefox-920;firefox-9201;
product: firefox
topic: customize
locale: en-US
answers: 1447613;
creator: johan.ek62
content:
<p>I cant change language in the settings. I've tried to select Swedish and then close Firefox. When I start Firefox again it's change back to English. </p>


created: 2021-10-01T03:43:31-07:00
updated: 2021-10-01T05:08:41-07:00
title: Paying for VPN
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447579;1447582;
creator: michaelagabriel
content:
<p>Because I am in Italy (and live in the US), when I go to pay for VPN, the payment displays in Euro. Your payment system won't accept it because my CC, PayPal, etc is in USD. I'm not able to change the default payment to USD. How can I subscribe and download VPN??? Thanks,  MIke </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-01T03:42:23-07:00
updated: 2021-10-01T03:42:23-07:00
title: Queja
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: es
creator: ruizmarquezc4
content:
<p>Al descargar la última versión de vuestro navegador o buscador, me he encontrado con que hay una parte en Español Pero muchas  de las opciones p.ej. en las barras superiores el idioma es Inglés. Yo puedo manejarme en muchas cosas pero no en todas. Creo que está nueva versión (con perdón) es una Chapuza Cómo y Cúando lo vais a solucionar. </p><p>Por favor respuesta en español </p><p>Atte. Carmen Ruiz </p>


created: 2021-10-01T03:12:45-07:00
updated: 2021-10-01T03:33:29-07:00
title: changing primary password to view my saved passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-920;firefox-9201;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1447571;
creator: 7oggle
content:
<p>i need to change my primary password but i cant get it done because someone in my home set it up on my computer i tried uninstalling it doesnt work my email is shenson121286@gmail.com </p>


created: 2021-10-01T03:06:34-07:00
updated: 2021-10-01T03:06:34-07:00
title: Unable to import login and passwords from Safari to Firefox
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: joshuaplant94
content:
<p>Hello,  </p><p>I have attempted to follow the import steps, <strong>select the three lines (top right corner) &gt; Passwords &gt; Click on the three dots (right hand corner) &gt; Import from another Browser &gt; Safari.</strong> However, it only shows the Bookmark data to import. I would appreciate any input on how to import the login and password data from Safari to Firefox, please.  </p> <ul><li> Bulleted list item-Running the latest version of Firefox 92.0.1.(64 Bit) </li><li> Bulleted list item - Running Version 15 of Safari. </li></ul>


created: 2021-10-01T02:52:11-07:00
updated: 2021-10-01T08:45:44-07:00
title: Sharing a link via Gmail
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447615;
creator: menno03.ams
content:
<p>Firefox used to have an 'email link' menu option, which would open the email program defined in the Firefox preferences. In my case Gmail.  This option has been replaced by the 'Share' menu options, where choosing 'Mail' opens Apple's mail program, not the Gmail which is my preferred e-mail client.  I'm using MacOS 11.6. The 'Share' menu options are Apple system extensions and I can't see a way to add Gmail to those. Does anybody have a solution? </p>


created: 2021-10-01T02:38:24-07:00
updated: 2021-10-01T03:35:40-07:00
title: browser not doing anything
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1447572;1447573;1447574;
creator: leonties_ciprian
content:
<p>suddenly it won't work at all, no action , nothing, it is just a black page, i had tried to reinstall it, i tried to restart it, i tried everything, it does nothing, no action, i'm writting a simple thing like <a href="http://google.com" rel="nofollow">google.com</a>, and does not run, it is just black, no action, nothing at all. The reload button is not even active, I really don't know what to do anymore....... I'm pissed off, with firefox everything worked so simply, all tabs working as i managed them, now does nothing, just black page!!! Any help??? </p>


created: 2021-10-01T01:12:37-07:00
updated: 2021-10-01T03:21:11-07:00
title: problem z wyświetlaniem stron internetowych
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447561;1447567;1447568;
creator: kompan
content:
<p>Witam, </p><p>Od wielu miesięcy jest problem z poprawnym wyświetlaniem różnych stron przez przeglądarkę firefox. Ten problem nie występuje w żadnej innej przeglądarce: Chrome, Edge czy Opera. Najczęściej widzę to na bardzo popularnej stronie Tłumacz Google, bo używam często i jest to irytujące. Przeglądarka nie wyświetla obrazków (ikon) np. zmień język (wyświetla tekst swap_horiz) oraz wiele innych obrazków zapisanych w kodzie stron - problem widoczny na zrzucie ekranu w załączeniu. Po każdej aktualizacji Firefox problem nadal nie został rozwiązany, dlatego proszę o pomoc. Zaznaczę, że czyściłem wielokrotnie ciasteczka dla witryny google i chyba kilka raz czy dwa coś to pomogło na chwilę ale później np. po ponownym włączeniu przeglądarki problem znów był ten sam. </p><p>Pozdrawiam, Krzysiek </p>


created: 2021-10-01T00:58:05-07:00
updated: 2021-10-01T03:36:45-07:00
title: AnonymoX
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1447575;
creator: RalphGoodson
content:
<p>I have subscribed to the premium AnonymoX. I have a premium code, how and where do I enter it? </p>


created: 2021-09-30T23:46:42-07:00
updated: 2021-10-01T08:21:22-07:00
title: all passwords and bookmarks disappeared
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1447552;1447553;1447557;1447569;1447570;1447602;1447603;
creator: treehuggerdan
content:
<p>Dear Mozilla, my laptop was in for service and I used another machine during that time. I synchronised all the passwords and bookmarks. When I received my own machine back, I erased everything from the temporary laptop this morning. To my horror, all my passwords and bookmarks disappeared from my own laptop! Is there any way to recover this information?! Thank you, Daniel Swartz </p>


created: 2021-09-30T23:04:47-07:00
updated: 2021-10-01T10:41:11-07:00
title: View site data
tags: desktop;websites;cookies;escalate;windows-81;cookies-inspection;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447554;1447555;1447657;
creator: ffrreedd
content:
<p>My wife lost her driver's license. In Nevada you can order a replacement online. You need data from the license to get a new one. If I had the license to get the data, I wouldn't need a replacement. I know the data I need is in the site data in Firefox. How can I find it? I see all sorts of ways to clear the data, but no way to view it. </p>


created: 2021-09-30T22:52:08-07:00
updated: 2021-09-30T22:52:08-07:00
title: версия Firefox для Mac 10.11.6 ..
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: ozarnitsa
content:
<p>добрый день! подскажите, осталась для скачивания актуальная версия Firefox для системы Mac 10.11.6? нужна рабочая, чтобы все видео и флеши в ней функционировали. </p>


created: 2021-09-30T21:41:33-07:00
updated: 2021-10-01T00:58:52-07:00
title: award message
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447556;
creator: a_k66
content:
<p>Hello An award message arrived today from Firefox Barcode scanning was required to receive the prize Unfortunately the barcode did not work correctly I put the page photo Thanks &amp; Regards </p>


created: 2021-09-30T20:43:29-07:00
updated: 2021-09-30T20:43:29-07:00
title: Change Default Downloader?
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: leeinsa1999
content:
<p>I no longer want to use the original firefox downloader option, i would like to use Turbo Download Manager (3rd Edition) A pure JS multi-threading download manager. How to make the change as default to Turbo Download Manager (3rd Edition) A pure JS multi-threading download manager? </p>


created: 2021-09-30T20:33:01-07:00
updated: 2021-09-30T21:04:48-07:00
title: Icons for Metamask and ADP no longer appear on menubar after update.
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447520;
creator: ecl3rd
content:
<p>Hello, I see a few others have had issues in the past with Firefox upgrades and Metamask. I installed Metamask earlier this year and the icon was always visible on the toolbar for me to select and log in. After the update I no longer have the icon displaying. I can log into Metamask but the extension now acts like any other URL display. I liked when it would pop up as a side window and not display like a URL.  I also have ADP ad blocker and can no longer see that icon as well. Any assistance is appreciated. Regards </p>


created: 2021-09-30T20:28:06-07:00
updated: 2021-09-30T20:28:06-07:00
tags: mac-os;desktop;sync;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: jryngrn
title:
sync firefox ios to firefox macbook pro - i get this error on the macbook pro firefox upon attempt to sync

content:
<p>500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix. </p><p>value@https://<a href="http://accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/1.bundle.js:1:2776" rel="nofollow">accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/1.bundle.js:1:2776</a> mixin/&lt;/i[n]/&lt;@https://<a href="http://accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/appDependencies.bundle.js:35:51526" rel="nofollow">accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/appDependencies.bundle.js:35:51526</a> Te@https://<a href="http://accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/appDependencies.bundle.js:1:23669" rel="nofollow">accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/appDependencies.bundle.js:1:23669</a> mixin/&lt;/i[n]@https://<a href="http://accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/appDependencies.bundle.js:35:51482" rel="nofollow">accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/appDependencies.bundle.js:35:51482</a> getContext@https://<a href="http://accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/app.bundle.en_US.js:1:33615" rel="nofollow">accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/app.bundle.en_US.js:1:33615</a> renderTemplate@https://<a href="http://accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/app.bundle.en_US.js:1:31929" rel="nofollow">accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/app.bundle.en_US.js:1:31929</a> render/&lt;/&lt;@https://<a href="http://accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/app.bundle.en_US.js:1:31553" rel="nofollow">accounts-static.cdn.mozilla.net/bundle-b5c239e11c367e5c32e454afbe1145a2b1d73b0b/app.bundle.en_US.js:1:31553</a> &lt;/p&gt;</p>


created: 2021-09-30T19:58:05-07:00
updated: 2021-09-30T19:58:05-07:00
title: Unable to change page roles in Facebook with Firefox
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: barry77
content:
<p>In Facebook, there is a capability for a page administrator to add someone with a role such as editor, admin, etc.  I can do that and also change a role using Chrome, Opera, and Edge but in Firefox, the functions to add  a user or edit an existing use functions aren't available.  I've done a reset and made sure I have the latest version but keep getting the same thing.   To reproduce the issue, you can create a new FB user and create a new page "owned" by that user.  If you succeed in adding a user, you cannot subsequently change their role. </p><p>I've also verified that Javascript is enabled. </p><p>Thanks in advance for any suggestions on where to look or what to try.  In the meantime, I have to use a browser other than Firefox. </p>


created: 2021-09-30T19:25:09-07:00
updated: 2021-09-30T21:32:44-07:00
title: HTTPS Certificate Version Number NaN
tags: desktop;privacy-and-security_1;escalate;windows-10;self-signed-certs;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1447460;1447461;1447462;
creator: rrgghh
content:
<p>Hello I use lastest firefox browser version.(92.0-64bit) </p><p>i create self-signed certificate, and when i use this certificate and check the certificate information in firefox browser(pageinfo&gt;security&gt;certificate), version name is NaN. </p><p>i don't know why this happen. the other browsers not see this issue. </p><p>and i also use openssl command like this </p><pre>- openssl x509 -in &lt;xxx.crt&gt; -noout -text </pre> <p>it works fine. </p><p>i appen certificate pem file for you. Please review about this </p><p>Thanks :) </p>


created: 2021-09-30T19:18:37-07:00
updated: 2021-09-30T20:33:06-07:00
title: Help with browser crashes
tags: desktop;fix-problems;windows-10;oom;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447458;1447464;1447494;1447497;1447498;
creator: nmarryat
content:
<p>So, I started following instructions via this link: <a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting</a> </p><p>I first made sure Firefox and all my drivers were up to date, which they were. Moving on, using Troubleshooting Mode, I have yet to encounter any issues. The screenshot below shows the crash reports between yesterday and today. For some reason it won't let me submit the crash report from yesterday, as well as the first one that happened today. I'm also not sure why there are 4 crash reports generated for 10:05PM on 9/30, because Firefox only crashed once to my knowledge.  </p><p>Here's the submitted crash report ID's, though: bp-35800b96-f14a-488f-b94d-94fa10211001 bp-ad3476ee-2ceb-4de1-a824-a49a90211001 bp-94812bc3-6e24-4454-a479-a6fc70211001 bp-a238a0fc-37f9-4b5c-b883-eb2cb0211001 </p><p>And the "Failed" Unsubmitted crash reports: b8ab5181-c940-4177-ad4b-00ef7b99f84a be5771aa-ccc2-423b-b94e-5acbd65ec765 </p><p>Typically I have these extensions installed, and I've never had an issue thus far: 1. uBlock Origin (also in incognito) 2. Adguard Adblocker (also in incognito) 3. Honey 4. Translate Web Pages (though it's left disabled, unless needed) </p><p>Why do I use two adblockers? Because one or the other isn't typically sufficient, and I find those two to work together the best.  </p><p>Any help would be appreciated. Thanks! </p>


created: 2021-09-30T19:07:45-07:00
updated: 2021-09-30T19:52:01-07:00
title: Interface language changes to languages I cannot read
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1447474;
creator: jeilon
content:
<p>The browser's interface language, including links, menus, ads etc., changes without warning into languages I don't know. Sometimes the whole screen is in one language, at other times, several languages are on the same page. Even after re-selecting the preferred language, the problem persists. </p>


created: 2021-09-30T18:54:46-07:00
updated: 2021-09-30T22:55:30-07:00
title: Log In Problem
tags: desktop;websites;developer;
product: firefox
topic: websites
locale: en-US
answers: 1447539;
creator: khanumarpk80
content:
<p>I am running a sports blog and want to appear on every single browser, but the problem is that the Firefox browser creates some<em><strong> log in</strong></em>issues when I want to go to the backend of my <a href="https://wccricketinfo.com/t20-world-cup-2021-points-table/" rel="nofollow">this is my site</a> website. Please anyone out there can help me? </p>


created: 2021-09-30T18:08:13-07:00
updated: 2021-09-30T18:08:13-07:00
title: Reading time estimates in Reader View
tags: desktop;tips;windows-10;firefox-920;
product: firefox
topic: tips
locale: en-US
creator: dol60
content:
<p>I was intrigued to notice that Reader View includes an estimated reading time for the page. I like this feature and am curious about it--specifically, why it was included and how the estimates are calculated. Any info is much appreciated! </p>


created: 2021-09-30T18:07:55-07:00
updated: 2021-09-30T21:05:37-07:00
title: Firefox bookmark star url case sensitive
tags: desktop;bookmarks;windows-81;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1447450;1447521;
creator: pimabi2317
content:
<p>First of all, sorry my english. </p><p>I want to ask... </p><p>when i add a new url in my bookmark, star which is located end of the url bar, is blue. so i can realize when i visit the web site is added in my bookmark before. </p><p>But, url is case sensitive. when the url has upper or lower letters, bookmark star is not blue. forexample,  </p><p><a href="https://www.twitter.com/bmw" rel="nofollow">https://www.twitter.com/bmw</a> is added in my bookmark. when i visit the website bookmark star is blue. but <a href="https://www.twitter.com/BMW" rel="nofollow">https://www.twitter.com/BMW</a> is not. </p><p>so how can i disable bookmark star case sensitivity for same urls? </p><p>Thanks all. </p>


created: 2021-09-30T17:43:28-07:00
updated: 2021-09-30T21:20:21-07:00
title: Data missing on all web pages since last update
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1447447;1447516;1447529;
creator: DiverDan
content:
<p>Since I last updated a few days ago, information is missing on every web page I open.  Some basic info comes up, but then it stops. </p><p>Two pages from the same site attached.  In Chrome, everything loads in a few seconds. </p><p>In Firefox, info is still missing after five minutes or more.  The same thing happens on every website; primary info only and "secondary" items don't load. Photos show, but captions are blank.  A third file attached to show that. </p><p>I thought about deleting Firefox and starting from scratch, so I tried to both export and backup my thousands of bookmarks, but apparently whatever is wrong won't let me do either. </p><p>I've saved bookmarks before to transfer to a new computer several times, but I can't do it now. </p><p>Thanks for any help. </p><p>Dan Prall </p>


created: 2021-09-30T17:10:47-07:00
updated: 2021-09-30T20:44:02-07:00
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447509;
creator: sally.richman
title:
Since recent Firefox browser update, consistently get error message: Secure Connection Failed  An error occurred during a connection to ----.com. PR_END_OF_FILE_ERROR ...

content:
<p>I am not a geek, and the documentation about this problem elsewhere in Mozilla support is way over my head.  I just need plain language - and maybe visual -  instructions on how to stop getting this error message. It never happened until a Firefox browser update a few weeks ago (September 2021).   Often if I click the 'try again' button a couple of times, I can finally get through to the website I am trying to connect to, but this shouldn't be happening.  It's annoying.  I use Avast antivirus software if that's useful info.  thanks. </p>


created: 2021-09-30T17:03:08-07:00
updated: 2021-09-30T20:44:46-07:00
title: New tabs
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1447510;
creator: drummmcn
content:
<p>I recently did update FF, and the + sign that was next to the tabs which allowed me to open a new tab disappeared. Is this a new "feature," or is there something I can do to get this back?. I've attempted to customized the toolbar, but there doesn't appear to be the + on that or a way to open a new tab - just a new window.  Thanks in advance. </p>


created: 2021-10-02T16:33:05-07:00
updated: 2021-10-02T16:33:05-07:00
content: <p>only my bank website </p>
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
creator: dfking888
title:
i am trying to login to my bank academy bank, i keep getting same error, google lets me login buti despise google


created: 2021-10-02T16:26:42-07:00
updated: 2021-10-02T16:42:04-07:00
title: Video Not Playing Until Firefox Is Restarted Once
tags: desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447961;
creator: silenz.xe
content:
<p>Okay, PopOS 21.04, Firefox 92.0 x64, my packages are up to date, my graphics card (Nvidia 1080) drivers are up to date (nvidia-driver-470 (proprietary)), kernal 5.13.0-7614-generic. </p><p>I run a variety of addons, but the only ones that should even be touching YouTube in any way would be Noscript, Ublock Origin, YouTube HD, HTTPS Everywhere. In the past with my current configuration none of these have given me any issues with playback. </p><p>I don't have any idea why, this is a problem I experienced a long time ago and now newly the other day for seemingly no good reason, videos on YouTube but also the web in general will not play until I open Firefox, close the browser, open it again, and then try and do whatever it was I'm trying to do. While not a fatal issue, this is one that is extremely annoying and I really don't feel like putting up with it. </p><p>Anyone have any advice or information? </p>


created: 2021-10-02T14:15:28-07:00
updated: 2021-10-02T14:36:03-07:00
title: wordpress page won't fully load in firefox (only)
tags: linux;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1447944;
creator: ellipressl
content:
<p>Hey there,  </p><p>for a while now we have problems loading our page https://risofort.press/ in firefox: the header will always load, the body of the main page and sub pages will infrequently load, and after having loaded once it will not reload for a long time (like, weeks). all of this works in other browsers. After contacting our host and trying some stuff like deactivating plugins to see if one them is causing it, I am realizing that perhaps it is the way our theme is loaded by firefox - a similiar issue was resolved here: <a href="https://support.mozilla.org/de/questions/1320526#answer-1381654" rel="nofollow">https://support.mozilla.org/de/questions/1320526#answer-1381654</a> </p><p>However I can't figure out what part of our website is the one that is keeping the main area to be loaded, or become visible, rather.  </p><p>Any thoughts on this very welcome, thank you! Will also pass this question on to the theme authors.  </p><p>Thanks in advance,  L. </p>


created: 2021-10-02T14:14:05-07:00
updated: 2021-10-02T15:08:52-07:00
title: Still unable to open google news.
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1447950;1447951;1447952;
creator: patjohndickinson
content:
<p>Unable to open google news.Trouble shooting page directs to click a menu bar. Where is the menu bar? </p>


created: 2021-10-02T14:09:03-07:00
updated: 2021-10-02T14:09:03-07:00
title: Stopping autoplay videos
tags: windows-7;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: epaski
content:
<p>How do I stop autoplay and autoloading of videos on <a href="http://yahoo.com" rel="nofollow">yahoo.com</a> news page.  Am using Firefox 92, settings-autoplay default for all websites is set "Block Audio and Video".  This issue seems to be only on the <a href="http://yahoo.com" rel="nofollow">yahoo.com</a> news page, other sites such as <a href="http://cnn.com" rel="nofollow">cnn.com</a>. <a href="http://pbs.org" rel="nofollow">pbs.org</a> do not autoload videos. </p>


created: 2021-10-02T13:52:35-07:00
updated: 2021-10-02T13:52:35-07:00
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: welshwoman812
title:
No Problem , when the software is trying to resolve loading a webpage just goes blank, not sure whats going on with it but would appreciate some help, Senior citizen tasker.

content:
<p><strong>bold text</strong> Software usually gets to loading stage of website but seems to stall in mid flight. Am concerned wings might falter if unable to complete loading phase. </p>


created: 2021-10-02T12:08:31-07:00
updated: 2021-10-02T12:16:50-07:00
title: Mozilla Firefox private window doesnt work
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447913;
creator: kksm03
content:
<p>Rakuten, Karma etc add ons are not opening from address bar icon from private window. Many webpages are not loading content. example in <a href="http://Karma.com" rel="nofollow">Karma.com</a> while searching stores it keeps loading but in normal window it opens everything without buffering too. sometime left clicks and link navigation too doesnt work. how to do I overcome all this or using chrome is my only option ?? :( </p>


created: 2021-10-02T11:58:00-07:00
updated: 2021-10-02T15:57:09-07:00
title: Error code: sec_error_expired_issuer_certificate
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447915;1447923;1447932;1447956;
creator: hhkdo
content:
<p>I cannot browser the following domains from just two days ago (2021/10/1). I received the error message I had typed on the topic "sec_error_expired_issuer_certificate". </p><p><a href="https://www.liveinternet.ru" rel="nofollow">https://www.liveinternet.ru</a> <a href="https://warheroes.ru" rel="nofollow">https://warheroes.ru</a> </p><p>I had checked somebody had the same error message several years ago and went to check the Certificate tab as mentioned in the following thread: </p><p>- Tools &gt; Options &gt; Advanced : Encryption: Certificates - View Certificates - Go to the Authorities tab. - Scroll down to the VeriSign section. </p><p>Now I don't know which Certificate are needed for "<a href="http://www.liveinternet.ru" rel="nofollow">www.liveinternet.ru</a>" and "<a href="http://warheroes.ru" rel="nofollow">warheroes.ru</a>". Can any body help me to obtain the Certificate and found the old Certificate and delete it? </p><p>I am using firefox 12.0 but not willing to update it. Please understand I do not want to update my browser as a solution to solve the error messgae. I can't find any link to add exception when I visit these 2 domains (<a href="http://www.liveinternet.ru" rel="nofollow">www.liveinternet.ru</a>,  <a href="http://warheroes.ru" rel="nofollow">warheroes.ru</a>) ... </p><p>Can anybody help me as soon as possible. I visit <a href="http://www.liveinternet.ru" rel="nofollow">www.liveinternet.ru</a> everyday. Using another browser is annoying for me to browse <a href="http://liveinternet.ru" rel="nofollow">liveinternet.ru</a>... </p><p>The following image attached shown what problem I am facing... </p>


created: 2021-10-02T11:46:21-07:00
updated: 2021-10-02T11:46:21-07:00
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: tantalord
title:
In Windows 11 when i have 2+ tabs open in Firefox, it does not Maximize when i press the taskbar button

content:
<p>In Windows 11 when i have 2+ tabs open in Firefox, it does not Maximize when i press the taskbar button. </p>


created: 2021-10-02T11:10:52-07:00
updated: 2021-10-02T14:25:37-07:00
title: Washington Post display/render problem
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447905;1447914;1447943;
creator: markeh
content:
<p>Washington Post home page displays/renders incorrectly. Just started today.  Other Wapost pages seem fine. Home page fine on Chrome. Firefox with all add-ins off (troubleshoot restart) does not fix.  <a href="https://www.washingtonpost.com/" rel="nofollow">https://www.washingtonpost.com/</a> </p><p>FF 92.0.1 (64bit) Image attached.  </p><p><br> . </p>


created: 2021-10-02T11:00:47-07:00
updated: 2021-10-02T13:48:43-07:00
title: Remove icons from bookmarks toolbar?
tags: mac-os;desktop;beta;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1447909;1447935;
creator: Foxfree99
content:
<p>I've got a new computer I am setting up from scratch, and though I have set FF to sync settings, I'm still having to customize a lot.  My bookmarks toolbar is crowded again with icons and I'd like those to go away.  I don't mind other icons staying around on the tabs--that does help me navigate faster.  I had this set up before, but lost the setting when I refreshed Firefox. </p>


created: 2021-10-02T10:26:54-07:00
updated: 2021-10-02T12:31:49-07:00
tags: windows-7;desktop;privacy-and-security_1;firefox-920;firefox-9201;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1447897;1447916;
creator: timsammons.aloha
title:
Help! Firefox is blocking my access to Walgreens Weekly Ads context due to private browsing but not using and/or tracker or ad blockers but turned off for this site

content:
<p>Help! Firefox is blocking my access to Walgreens Weekly Ads context due to private browsing but not using and/or tracker or ad blockers but turned off for this site </p>


created: 2021-10-02T10:12:48-07:00
updated: 2021-10-02T10:12:48-07:00
title: Oscurecer Firefox...
tags: linux;desktop;other;firefox-910;
product: firefox
topic: other
locale: es
creator: Poisomero
content:
<p>Muy Buenas! </p><p>Veréis, llevo años intentando "oscurecer firefox" para proteger mi vista. Pero siempre pasa lo mismo, aunque prueba con varios complementos, antes de que una web cargue, ocurre un "pantallazo blanco" que es como un cuchillo que se clava hasta el fondo del ojo...  </p><p>¿De verdad que no hay forma de hacer que firefox no haga eso? </p><p>Bueno, ya me contaréis...  </p><p>Gracias de antemano y Saludos! </p>


created: 2021-10-02T10:05:51-07:00
updated: 2021-10-02T11:51:02-07:00
title: Firefox won't display ebay.co.uk properly, again, October 2021.
tags: linux;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447894;1447895;1447904;
creator: music13
content:
<p>Firefox displays the <a href="http://ebay.co.uk" rel="nofollow">ebay.co.uk</a> website in some sort of text-only mode.  It's unusable. </p><p>I've fixed this problem in the past by turning off the Enhanced Tracking Protection.  It was ok for a while, but today it's broken again. </p><p>And ETP is off, but the site still doesn't work. </p>


created: 2021-10-02T09:41:19-07:00
updated: 2021-10-02T09:41:19-07:00
title: Print dialog: Odd behaviors with drop-down lists
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: JoeReach
content:
<p>When I try to print, the drop-downs in the dialog for selecting the printer, page size, etc. look rather bizarre.  The choices in each drop-down have missing letters.  If I then hover the mouse over the list of choices, they appear normally. </p><p>This occurs with both Firefox and Thunderbird.  It does not seem to happen with other applications (MS Office, etc.) </p><p>Attached are images to illustrate this, before and after mouse hover. </p><p>Any suggestions? </p>


created: 2021-10-02T08:59:04-07:00
updated: 2021-10-02T08:59:04-07:00
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: tgm1024
title:
--no-remote (and --new-instance) prevents duplicate instances of same profile, not just different ones

content:
<p>It's understood that --no-remote (and --new-instance, though with slightly different abilities) will allow the -P {profile name} to function when a previous profile is already up and running. </p><p>That works as expected, thus this works (tested under Linux Mint/zsh) </p><p>---&gt; firefox --no-remote -P Dwight {............} and ---&gt; firefox --no-remote -P Schmidlapp {............} (with both running). </p><p><em><strong>HOWEVER,</strong></em> </p><p>When profile Dwight is running, and I try to execute <em><strong>another</strong></em> run at the same time of a Dwight profile, I'll get the same old error message (attached) on the second run. </p>


created: 2021-10-02T08:54:01-07:00
updated: 2021-10-02T16:22:47-07:00
title: Gah. Your tab just crashed.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447924;1447928;1447958;
creator: rlewkov
content:
<p>Using Windows 10, 64 bit. FFX version 92.0.1 (64 bit) When I start FFX I get this message on the opened tab. Have refreshed FFX and still get it. Just reinstalled FFX and still get it. Do not have Bit Defender installed - as suggested in other posts. Entering any URL does nothing. E.g., entering <a href="http://www.google.com" rel="nofollow">www.google.com</a> does not go to Google though <a href="http://www.google.com" rel="nofollow">www.google.com</a> is displayed in address bar and it just sits there with a blank page.  So, so frustrating. </p>


created: 2021-10-02T08:35:10-07:00
updated: 2021-10-02T14:56:55-07:00
title: Pictures and videos
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447925;1447948;
creator: casey.elliott
content:
<p>When I load a tab, some tabs will not load video or pictures, just a blank area where they are supposed to show. In MS Edge, they load successfully. Is there some setting that is affecting this? </p>


created: 2021-10-02T08:34:36-07:00
updated: 2021-10-02T13:28:48-07:00
title: certificato SSL
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: it
answers: 1447861;1447881;1447887;1447930;
creator: asantel
content:
<p>da tre giorni è impossibile accedere a una serie di pubblicazioni online ed altri siti che ho sempre usato per anni senza alcun problema. il messaggio successivo al blocco è comunicazione non sicura e, successivamente: certificato SSL non valido. posto che si tratta di siti usati da tempo senza alcun problema e che il problema non riguarda uno o due casi isolati, c'è qualcosa che posso fare io, che deve fare il gestore del sito o deve fare qualcun altro?. per favore non rimandatemi alle pagine faq perchè le ho lette e non se ne ricava nulla. ho provato anche a usare la finestra di navigazione anonima, come suggerito, con risultato zero grazie alberto </p>


created: 2021-10-02T08:11:09-07:00
updated: 2021-10-02T13:07:56-07:00
title: message at the top left of screen
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447927;
creator: james184
content:
<p>The message at the top left of my screen always say’s “the content of this page cannot be displayed” whenever I try to log in to my website @ jamesbarclayspasalon <a href="http://salon.com" rel="nofollow">salon.com</a>.  How can I fix it? My host server tells me it's a browser problem. </p>


created: 2021-10-02T07:46:14-07:00
updated: 2021-10-02T07:46:14-07:00
title: Absurd amounts of RAM used
tags: mac-os;desktop;fix-problems;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
creator: kresselia
content:
<p>I used to be able to run Firefox without problems, but after updating to Monterey beta 8, I started getting pop-ups from MacOS telling me to force close programs. Firefox is using upwards of 30GBs of ram and swap on my 8GB M1 Macbook Air. </p><p>Measuring using about:memory spits out the following: </p><p>Main Process (pid 2140) Explicit Allocations </p><p>25,429.92 MB (100.0%) -- explicit ├──24,686.22 MB (97.08%) ── heap-unclassified ├─────472.45 MB (01.86%) -- heap-overhead │     ├──415.69 MB (01.63%) ── bookkeeping │     └───56.76 MB (00.22%) ++ (2 tiny) └─────271.25 MB (01.07%) ++ (31 tiny) </p><p>How do I limit the amount of RAM Firefox uses? </p>


created: 2021-10-02T07:37:51-07:00
updated: 2021-10-02T16:24:56-07:00
title: Exporting Bookmarks
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1447831;1447832;1447850;1447919;1447936;1447959;
creator: rshankar227
content:
<p>Hello,  I am unable to export my bookmarks as an HTML file. No bookmarks file appears in the selected folder. Many thanks! RS </p>


created: 2021-10-02T07:30:23-07:00
updated: 2021-10-02T12:48:26-07:00
title: Bookmarks recovery error
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1447836;1447863;1447917;
creator: sergesolid
content:
<p>Good day, everyone </p><p>Lost bookmarks during changing hdd for a friend of mine.  Didn't backed up bookmarks and, unfortunately, he didn't sync his profile. At least we set another ssd, I wiped affected drive before installation. So, I've managed to recover data from Firefox profile, but when I tried to recover bookmarks and bookmarks backups, firefox stated, that that it's unsupported file. From both places.sqlite and .jsonlz4 backups. I've dived deeper and here's what I tried reading similar problems: -Checked via SQLite Manager firefox extenshion -Installed SeaMonkey browser -Tried to restore hdd using different software: Recuva and recoverit (this managed to restore folders structure) -Other weird solutions which didn't help as well </p><p>If some of you have plenty of time to check it and convert to HTML- here're files i've worked with.  <a href="https://drive.google.com/drive/folders/1ukBrhubcLCK2_0B5lwsHmVkyQRsJhmQt?usp=sharing" rel="nofollow">https://drive.google.com/drive/folders/1ukBrhubcLCK2_0B5lwsHmVkyQRsJhmQt?usp=sharing</a>  </p><p>P.s. last solution I thought about: restore the whole disk with operating system and profile, but I doubt that it'll work.  Thank you in advance! </p>


created: 2021-10-02T07:06:45-07:00
updated: 2021-10-02T08:09:34-07:00
title: Firefox tips - but where are they?
tags: desktop;tips;windows-10;firefox-920;firefox-9201;
product: firefox
topic: tips
locale: en-US
answers: 1447827;1447833;1447852;
creator: mark318
content:
<p>You've sent me an email recommending 'The Forget Button' but where is it?  It's all very well saying how good it is. I certainly don't have one where it is in your video so how do I install it? Grrr so frustrating. </p><p>Ditto the Relay thing for burn email addresses. The little video goes on about how good it is but where on earth is the facility? </p><p>Soo madenning! </p><p>Any help gratefully recieved. </p>


created: 2021-10-02T07:06:29-07:00
updated: 2021-10-02T12:55:50-07:00
title: ive just lost all my tabs and settings repeatedly
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447839;1447840;1447858;1447920;
creator: KevinBorgNZ
content:
<p>since yr last update i have lost all my tabs, settings, and pinned tabs, what is happening can you help me stabilize this and i can not get any o\lfd them back from history as every time i open firefox, a second window opens and then keep cycling thru all the pasty websites i have visited and i cant stop it </p>


created: 2021-10-02T06:50:44-07:00
updated: 2021-10-02T15:04:33-07:00
title: Cannot uninstall "Firefox Addon Reviews" extension
tags: mac-os;desktop;customize;firefox-920;firefox-9201;
product: firefox
topic: customize
locale: en-US
answers: 1447842;1447843;1447941;1447949;
creator: LPatsco
content:
<p>Can someone tell me how to uninstall this extension? I was trying to add extensions that make PDFs of web pages. In the course of doing this I ended up getting an extension that periodically pops out a page of reviews that it's already shown each time. It brings me to a blog by a Harlan Gertz. I've turned off any extensions that didn't say who the creator was. I don't see any by this name. Still it pops up all the time. How can it be popping up this website if I don't have an extension that is made by this person? Is there another way to force pop-ups? Does anyone know the name of this extension? Thanks for any help. I really want to avoid having to re-install Firefox. This is on a Mac. </p>


created: 2021-10-02T06:41:31-07:00
updated: 2021-10-02T16:01:59-07:00
title: Middle Mouse Button Opens Link In TWO Tabs
tags: desktop;beta;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1447957;
creator: Luk164
content:
<p>Recently, firefox started opening two identical tabs on middle mouse click instead of one. This behavior is not consistent, but happens more often than not. I already checked if the mouse is not faulty and submitting two clicks instead of one, but it is not. Also trying Chrome and Edge, both work fine, and only firefox does this. </p><p>I am running FF Dev edition v93.0b9 (64-bit) </p><p>Any tips are appreciated, and while I know this has been asked before, that question came in 2014 and was supposedly fixed by an update. </p>


created: 2021-10-02T06:38:12-07:00
updated: 2021-10-02T06:38:12-07:00
title: Problema con Netflix
tags: windows-7;desktop;fix-problems;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: es
creator: matiasdebello
content:
<p>Buenos dias estoy teniendo un problema con la plataforma Netflix me da este error: Error de Netflix F7701-1003, las posibles causas que te dan de solucion estan todas bien firefox actualizado todo habilitado pero no reproduce nada y sale ese error, alguno le paso lo mismo? </p><p>Desde ya gracias! </p>


created: 2021-10-02T06:18:53-07:00
updated: 2021-10-02T07:53:57-07:00
title: How to install an add-on from a file
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1447829;1447838;
creator: anne.dubedout
content:
<p>Hello, I would like to install an add-on from a file on my PC. The documentation says: </p><p>For advanced users: You can also install add-ons from a file. If you saved the installer file to your computer, (for example, an .xpi or .jar file) you can install the add-on using the gear icon in the upper-right area of the Add-on Manager Extensions panel. Select Install Add-on from file... from the menu, then find and select the file. My problem is that the gear icon does not appear anywhere on my panel.  </p><p>There must be a new way to do it? Does anyone have a hint? My firefox version is 92.0.1 (64 bits). </p><p>Thanks! </p>


created: 2021-10-02T05:45:01-07:00
updated: 2021-10-02T08:04:38-07:00
title: Bookmarks do not work
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1447848;
creator: popsw125
content:
<p>I recently ran an AVG cleanup operation.  Afterwards almost all of my bookmarks no longer linked to their respective websites.  I relinked the ones on my toolbar, but none of the other bookmarks are operative. </p>


created: 2021-10-02T05:02:43-07:00
updated: 2021-10-02T11:55:14-07:00
title: How do I stop firefox adding "recent" to tasks
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447851;1447856;1447907;
creator: apmarson
content:
<p>How do I stop firefox adding "recent" to tasks - I've tried changing the "about:config" settings but this doesn't work. </p><p>There seems to be no halfway house where you loose All Tasks or have to continue to delete the annoying " recent documents. </p><p>Am I missing something? </p>


created: 2021-10-02T04:51:01-07:00
updated: 2021-10-02T08:14:57-07:00
title: toolbar
tags: mac-os;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1447857;
creator: blackpuddler
content:
<p>As of this morning, the 6 or 7 favourite bookmarks, I had displayed on the firefox tool bar have disappeared. I've tried all work arounds like- customizing the toolbar (no option to drag on bookmarks) dragging and dropping onto the tool bar no longer works. </p><p>I've managed to open them on the side bar but was wondering if anybody could explain how to have them constantly displayed on the horizontal tool bar? </p><p>Thanks in advance </p>


created: 2021-10-02T04:15:02-07:00
updated: 2021-10-02T04:15:02-07:00
title: No reproduce Netflix en última versión Firefox
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: es
creator: canovga
content:
<p>No puedo reproducir contenido en Netflix, me aparece el código de error F7121-3078 indicando que mi navegador no es compatible y que lo actualice a su última versión. El navegador está actualizado correctamente a la versión 92.0.1 64bit y no hay más actualizaciones pendientes. </p><p>He probado a actualizarlo manualmente, limpiar cookies y datos, ejecutar como administrador, reinstalar y sigo sin poder utilizarlo </p>


created: 2021-10-02T03:47:36-07:00
updated: 2021-10-02T03:47:36-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: jesjaspers
title:
Internal Server Error - Read The server encountered an internal error or misconfiguration and was unable to complete your request.  Reference #3.75b77568.1633169912.1a9a0bb7

content:
<p>I am getting this error when I try to logon one to one particular site for banking I have cleared cache, cookies etc, tried directly typing site url in ie not using a bookmark , I am on  Windows 10 PC Firefox 92.0.1 (64 bit). Their site is working on mobile and in other browsers. </p><p>What do es this error mean and what else can I do to try to clear it? </p>


created: 2021-10-02T03:28:56-07:00
updated: 2021-10-02T03:28:56-07:00
title: mouse clicks registering erratically in 92
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
creator: fridaymanyfeathers
content:
<p>From 20% to 50% of the time, I need to click more than once on the bookmarks toolbar for Firefox to respond to the click and open the bookmark.  Sometimes, I have to click 3 or 4 times for the bookmark to open.  It is not dependant on which bookmark I'm choosing.  When I click on the bookmark (and it doesn't open), it either shows no indication, or sometimes "winks" in brightness.  This is the only situation in Firefox where mouse clicks don't function properly every time.  That is, clicking in the address bar or search window always places a text cursor therein; clicking on an existing tab always selects that tab and brings it to front; clicking on a menu bar item always works; etc. </p>


created: 2021-10-02T03:28:37-07:00
updated: 2021-10-02T10:20:58-07:00
title: ČEŠTINA
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: cs
answers: 1447878;
creator: Mail1VCAPOG
content:
<p>Problém je,že nejnovější Firefox 92.0.1 64bit není kompletně v češtině.Pod pravým tlačítkem nabídka je angličtina. Předem děkuji </p>


created: 2021-10-02T02:05:56-07:00
updated: 2021-10-02T03:47:03-07:00
title: Firefox now says "Problem loading page"
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447808;
creator: arutger5706
content:
<p>Firefox used to work perfectly, but now every single website I visit shows this message: "The page isn’t redirecting properly; An error occurred during a connection to (website). This problem can sometimes be caused by disabling or refusing to accept cookies." Please help me. </p>


created: 2021-10-02T01:57:07-07:00
updated: 2021-10-02T01:57:07-07:00
title: Autofill
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: sonne.markers
content:
<p>Hi, </p><p>My has no function for saving credit cards. Searching this topic, i found that I need to go to settings, but my settings are not matching the description of what I have to do. </p><p>My mozilla rarely autofill adresses, names, etc., and if so i need to high light every box. </p><p>Can you please help or do I need to go back to chrome? </p>


created: 2021-10-02T00:20:19-07:00
updated: 2021-10-02T03:48:16-07:00
title: Annoying updates
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1447809;
creator: spradabane2000
content:
<p>Hi there, </p><p>the update in the firefox is annoying. I must have a provision to turn OFF updates. Most of the time, the firefox is updating updating updating. It irritates me. I am fed up with this an hence writing this to you. fix it or i will uninstall this nasty browser. </p>


created: 2021-10-02T00:02:04-07:00
updated: 2021-10-02T07:48:27-07:00
title: No screenshot capability - unable to display tools on the toolbar
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447817;
creator: zzzallan
content:
<p><em>[Locked as a duplicate of <a href="https://support.mozilla.org/en-US/questions/1352314" rel="nofollow">https://support.mozilla.org/en-US/questions/1352314</a>. Please follow up there, thanks.]</em> </p><p>Thanks Cor-el for replying with advice on how to use about:config to ensure the screencapture was toggled correctly. It wasn't and I corrected that.  Now I have the icon in the toolbar and on the right click menu but when I attempt to use them all I get is a popup menu with a large black X in it and nothing can be done with it. Also, on the toolbar items that are added to it all appear in the overflow and there is no way of getting them to appear on the screen by reducing the size of the search bar. I've been using firefox ever since it first appeared and I've never had problems like this before. </p>


created: 2021-10-01T23:40:51-07:00
updated: 2021-10-02T16:34:10-07:00
tags: desktop;bookmarks;windows-10;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
answers: 1447960;
creator: son4mother
title:
How do I turn off or get rid of "Recently bookmarked" that are being displayed in my 3 line -> Library -> Bookmarks menu? I don't want them to be displayed.

content:
<p>I cannot find any way to disable, hide, or remove the Recently Bookmarked list from the bookmark section.  These make this window unusable other than the bookmarks that are listed there.  I have no use for Recently Bookmarked items to be listed anywhere.  I have attempted all of "solutions" that pop up about fixing this issue, but none actually work. </p><p>There is no "Hide Recently Bookmarked" when you right click anything on that menu or others involving bookmarks.  Similarly, there is no setting regarding it when you search in about:config as is claimed most of the time.  Adding a bunch of meaningless bookmarks &amp; deleting them, also does not clear the list as it seems to remember all the bookmarks. </p><p>I've found people complaining about this as far back as 49, and as recently as 66 and 78. </p>


created: 2021-10-01T23:19:46-07:00
updated: 2021-10-02T03:58:26-07:00
title: Adding add-on login credentials to exceptions
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1447769;1447779;1447802;1447811;
creator: suneelkasyap
content:
<p>Hi,  </p><p>I have a few add-ons installed on Firefox which require to be logged in. I have my Firefox settings to clear history every time I close the Firefox. </p><p>My question is... Is there a way that I can retain the logins for the add-ons even after closing the browser? </p><p>Currently, every time I launch the browser I have to login. </p><p>I have added the homepage URL to exceptions but am not sure that this would help. Kindly help me whit this. </p><p>Thank you Suneel </p>


created: 2021-10-01T23:09:49-07:00
updated: 2021-10-02T00:45:32-07:00
title: lento a morire nell'apertura delle pagine web.
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: it
answers: 1447776;
creator: amonac
content:
<p>In questo momento e fino a risolvere la lentezza nel caricare le pagine web sto usando Microsoft Edge. Avvertitemi quando risolverete questo problema.Saluti Antonio. </p>


created: 2021-10-01T22:37:59-07:00
updated: 2021-10-02T13:53:57-07:00
title: Password
tags: desktop;fix-problems;needsinfo;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447859;1447933;1447937;
creator: bobidigitallpl
content:
<p>Witam mam problem z przeglądarką, a mianowicie od ok. miesiąca znikają mi hasła oraz loginy do strony <a href="https://portal.librus.pl/rodzina" rel="nofollow">https://portal.librus.pl/rodzina</a>, czy to wina przeglądarki? Jeśli nie to jak można to naprawić lub cokolwiek zrobić. Z góry dziękuję za pomoc. </p>


created: 2021-10-01T22:11:36-07:00
updated: 2021-10-02T11:45:48-07:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1447903;
creator: mobilelifeful
title:
How can make this icon disappear/ move it to non -central after the PiP mode, so we can view the CC better ?

content:
<p>How can make this icon disappear/ move it to non -central after the PiP mode, so we can view the CC better ?<a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-10-01-22-09-57-4aff08.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-10-01-22-09-57-4aff08.png</a> </p><p>For example,  <a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-10-01-22-10-33-dbfb46.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-10-01-22-10-33-dbfb46.png</a> </p><p><br> I am editing the videocontrols.dtd   file to get grid the text, but can't locate the icon. </p><p>Thank you. </p>


created: 2021-10-01T20:30:37-07:00
updated: 2021-10-02T00:24:31-07:00
title: Website problem - wrc.com
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1447773;
creator: riku.assamaki
content:
<p>Dear, </p><p>I am able to enter <a href="http://wrc.com" rel="nofollow">wrc.com</a> webpage, but when trying to open any sub-pages, e.g. "live timing" nothing happens. When I try the same with Safari, no problems at all. Please advise what I have to do. Please also note, this problem is not happening all the time, but occasionally I am able to fully browse <a href="http://wrc.com" rel="nofollow">wrc.com</a>, at times not. </p><p>Br, Riku </p>


created: 2021-10-01T19:16:37-07:00
updated: 2021-10-02T00:17:36-07:00
title: passwords
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447762;1447770;
creator: blaughery
content:
<p>what did you do with my passwords and logins?  ICANT PAY MY BILLS NOW </p><p><em>[Profanity removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-01T18:15:02-07:00
updated: 2021-10-01T18:15:02-07:00
title: Bizarre sound issue
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
creator: anklebaub
content:
<p>When I switch from external speakers to Headset, Firefox (YouTube) continues to play on the external speakers (but not on the headset).  Firefox remains present on the volume mixer for the EXTERNAL speakers, but does NOT appear on the volume mixer for the headphones.  </p><p>YouTube on Chrome is working properly.   </p><p>I have updated my drivers, I have "refreshed" Firefox.   </p><p>Basically when toggling back and forth between my external speakers (Realtek(R) Audio default Device and Headset Earphone: CORSAIR VOID PRO Wireless Gaming Headset Default Multimedia Device) Firefox is always playing on external speakers regardless. </p>


created: 2021-10-01T17:16:41-07:00
updated: 2021-10-01T18:39:09-07:00
title: Garbled text in emails going out
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1447732;
creator: barbarahunt
content:
<p>I have a new doctor with a portal I've not used before.  When I send a message, it gets garbled.  Example: "Iâ™m glad I pursued an elaboration of this report. It was mildly comforting as it says âœhas low malignant probability but does require follow-up." I donâ™t see a way to do an attachment so Iâ™ll cut and paste."   The part I cut and pasted was fine.  I am on Firefox 92.0.1 and a Mac Laptop.  The previous version of Firefox did this too.  In this message, it appears not to like apostrophes or quotation marks specifically.  My doctor doesn't appreciate trying to decipher them and I am not happy that he can't read them without a problem since we are talking about a potentially serious problem causing me a lot of anxiety. What is the solution? And when will Firefox fix it so I don't have to each time?  Thanks! </p>


created: 2021-10-03T15:46:10-07:00
updated: 2021-10-03T15:46:10-07:00
title: Microsoft automatic update yesterday wiped out my Firefox and Thundedrbird accounts.
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: jjsinko
content:
<p>I  reset Firefox but  bookmarks are gone.   Can't access   my TB account, mail  or address book </p>


created: 2021-10-03T15:41:40-07:00
updated: 2021-10-03T15:41:40-07:00
title: Tab bar (all tabs) missing in Firefox 90
tags: desktop;customize;windows-81;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: RemySecor
content:
<p>I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing. </p><p>I still use "old-style" FIrefox. From top to bottom: File/Edit/View menu Search bar  Bookmarks Toolbar Tab bar  </p><p>(yes, I AM old. I've been using Firefox since Version 1 and this particular style works for me, developers be damned.) </p><p>The tab bar is completely missing. Firefox knows how many tabs I have open (it warns me when I try to exit) but doesn't show any. The area that the Tab Bar used to occupy is simply empty. </p><p>Any ideas on how to fix?  (Yes, I have done the Google.) </p>


created: 2021-10-03T15:34:50-07:00
updated: 2021-10-03T15:34:50-07:00
title: Block Website External Display and Other Hardware Detection
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mike.dacre
content:
<p>I rarely watch TV but the other day I was watching <a href="http://fubo.tv" rel="nofollow">fubo.tv</a> and activated airplay and fubo immediately deactivated and told me that my current config was not supported. Outside of how asinine fubo are for that particular restriction, it really creeped me out that websites have the ability to even know that. I would have thought firefox's privacy settings would not have allowed such snooping, particularly as I don't really see a good use case for it—the end user can assign windows to monitors already. </p><p>Regardless, I want to be able to prevent this, but I don't even know how such sites ascertain this information. A few minutes of online search didn't turn up much, there a bit too much noise around the search terms. </p><p>Any ideas on how this information is leaked and if there are any settings or extensions that safely spoof it to avoid breaking sites without revealing hardware info? </p>


created: 2021-10-03T15:14:24-07:00
updated: 2021-10-03T15:14:24-07:00
title: Firefox Bookmarks Issue
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: WatchMeAsIExplode
content:
<p>My question has 2 parts the first part is that I am trying to create a folder under the 'All Bookmarks' folder in the manage bookmarks screen that goes to the Library window. Can that be done? Because all it allows me to do is create a new folder under Bookmarks Toolbar and Bookmarks Menu. I want another folder in essence that is like the 'Other Bookmarks' folder that is not a sub folder of any other folder except for 'All Bookmarks'. </p><p>My second part question is that I cannot delete or remove 'Other Bookmarks' from the Library/Manage bookmarks screen. I am Firefox 92.0.1 (64-bit). I just installed it today. None of the options I tried as far as right click on the toolbar/bookmarks toolbar/or the Other Bookmarks folder gives me an option to remove it.  Is the only option to remove it to go into about:config?  </p><p>I have attached a screenshot of my bookmarks showing what I am wanting to have done if possible. As you see from the screenshot I want to move everything in Crap Junk into its on main folder under All Bookmarks like like Bookmarks Menu and Other Bookmarks is currently preferably without using Bookmarks Menu.  </p><p>Thanks. </p>


created: 2021-10-03T14:57:35-07:00
updated: 2021-10-03T14:57:35-07:00
title: Can someone explain aliases to me please?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: strshne420
content:
<p>I got a message saying my email address had been breached on Linkdin. It offered me to use Firefox aliases, but I'm utterly confused. How does it work? </p>


created: 2021-10-03T14:56:53-07:00
updated: 2021-10-03T14:56:53-07:00
title: Don't understand how cookies can be on then deleted.
tags: desktop;cookies;windows-10;firefox-920;firefox-9201;
product: firefox
topic: cookies
locale: en-US
creator: tls66
content:
<p>Don't understand how cookies are manged. How to get different cookie sections operate. Managed cookies. </p>


created: 2021-10-03T14:33:38-07:00
updated: 2021-10-03T15:10:12-07:00
title: Black date stamp on Facebook
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1448161;
creator: alan161
content:
<p>How do I remove the black date stamp that overlays the author's name and time of a Facebook post? It doesn't happen with other browsers. </p>


created: 2021-10-03T14:24:07-07:00
updated: 2021-10-03T15:40:02-07:00
title: video encode 75%
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: es
answers: 1448162;1448166;
creator: trenpablo
content:
<p>buenas,  </p><p>no se porque pero creo que de repente el firefox me usa el 75% de video encode de la gpu </p><p>reinstale y use sin nada, pero sigue igual </p><p>alguna solucion para ese consumo? </p><p><br> solo me lo hace con firefox, en chrome o Brave no se pone a 75%. por eso no se que puede ser asi de repente </p><p><br> gracias por la help. </p>


created: 2021-10-03T14:21:45-07:00
updated: 2021-10-03T16:45:15-07:00
title: Falha do firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1448178;
creator: anninhasom
content:
<p>Instalei e desinstalei várias versões do firefox e não consigo resolver os problemas. </p><p>O programa abre, mas não abre completamente, não abre as configurações. E ao tentar pesquisar e abrir um site, o programa não responde. </p><p>Meu sistema operacional é o Windows 10 Pro </p><p>Versão  -  20H2 </p><p>Processador  -    Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz   2.93 GHz </p><p>Memória RAM  -   1,00 GB </p><p>Tipo do Sistema    -          Sistema operacional de 32 bits, processador baseado em x64 </p>


created: 2021-10-03T13:04:09-07:00
updated: 2021-10-03T14:00:01-07:00
title: Spacey bookmarks
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1448155;
creator: trbrer011
content:
<p>Please review "jscher2000 posted an answer to your question 'FF 89.0 bookmarks'" in Mozilla Support Forum. </p><p>The "temporary fix" as provided was, indeed, temporary. about:config -- "browser.proton.contextmenus.enabled" change from "true" to "false." </p><p>It continued to work through update 91.0.2, but not with the latest iteration (92.0.1) It now appears I'm stuck with the new, not improved and not helpful bookmark format. </p><p>The "userChrome.css file" option is not one I'm willing to attempt. Why does Mozilla think it knows better than me what I want in a browser? </p><p>A new, and easier, fix will be deeply appreciated. </p>


created: 2021-10-03T10:32:23-07:00
updated: 2021-10-03T10:32:23-07:00
title: Monitor 4k e zoom
tags: linux;desktop;other;firefox-920;
product: firefox
topic: other
locale: it
creator: fiore110
content:
<p>Salve, su kubuntu 20.04 ho collegato monitor con risoluzione 3840x2160, ed e' noto che con tale s.o. si puo' cambiare qualsiasi impostazione(...anche troppe). Il problema riscontrato, sia su Firefox che su Thunderbird, e' che lo zoom non funziona bene, non ingrandisce ne i tooltips ne le icone tanto meno i menu, solo le schermate "Impostazioni" e "Componenti aggiuntivi(e...). In allegato un gif in cui si vede la barra dell'interfaccia "normale" e le icone, tooltips, menu "mini" dell'applicativo Firefox. </p><p>Qualche consiglio? Fiorello </p>


created: 2021-10-03T10:27:18-07:00
updated: 2021-10-03T11:15:14-07:00
title: Certain type of websites do not open in FF 92.01/Mac
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448118;
creator: lp4
content:
<p>Example: <a href="https://boardgamegeek.com/filepage/228747/flammen-danish-resistance-fighter" rel="nofollow">https://boardgamegeek.com/filepage/228747/flammen-danish-resistance-fighter</a> and all other filepages from that site (should be normal HTML, this is not a link to an actual downloadable file). Worked until 90 or 91, works in all other browsers and even in FF on iOS/iPadOS, now I only get an endless "loading …" icon. No idea what to do. Tried to disable Ghostery, but that did not help. Regards, Lutz </p>


created: 2021-10-03T09:35:39-07:00
updated: 2021-10-03T11:26:03-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448125;
creator: mskinsey
title:
A message from Monitor said my information is in 6 data breaches.  The  linked in  stuff I can fix.  But evite?  They must have my e-mail.  Don't know how to get to that or the other sites listed I've never heard. What do I do more than change Linked in?

content:
<p>Please let me know what I should be doing other than tightening linked in which has no crucial information anyway.   My e-mail will get back on e-vite because someone will send me an invitation.  The other places should not have any information on me since I've never visited, don't know what they are. </p>


created: 2021-10-03T09:20:07-07:00
updated: 2021-10-03T11:38:33-07:00
title: Adobe Acrobat Extension for MacOS Firefox Desktop Version Disappeared
tags: mac-os;desktop;customize;firefox-920;firefox-9201;
product: firefox
topic: customize
locale: en-US
answers: 1448128;
creator: ralph.greenberg
content:
<p>Greetings, at one point my Adobe Acrobat add on was available with my Firefox desktop version installed on my MacBook Pro (Big Sur 11.6); however, it vanished. I attempted to uninstall reinstall both Firefox and Adobe Acrobat, but it has not returned. Does anyone have any ideas on how I can get this back? Thank you! </p>


created: 2021-10-03T09:17:36-07:00
updated: 2021-10-03T09:17:36-07:00
title: Images won't load in Facebook (was a thread about 6 years ago)
tags: desktop;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: sewing12431
content:
<p>I was having this issue (or similar) when trying to use Facebook on Firefox (92.01 (64 bit) on a Windows 10 Pro PC) and I found that if I left clicked on the shield next to address bar and turned off the "Enhanced Tracking Protection On for this site" then all the missing images reappeared. </p>


created: 2021-10-03T07:55:37-07:00
updated: 2021-10-03T08:59:11-07:00
title: Firebox Dark theme
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1448073;
creator: kimpovilaitis2017
content:
<p>How in the world can i get my browser back to MY theme?  This dark theme that just showed up is way TOO DARK.  I want it gone off my browser.  What do I need to do? </p>


created: 2021-10-03T07:28:47-07:00
updated: 2021-10-03T13:01:15-07:00
title: In the search bar, google search engine missing
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1448076;1448098;1448144;
creator: blue777
content:
<p>I could'nt get Google in the search bar, it is missing into the list of seach engine and a few others too. I had tryed all the troubleshout shown in "Mozilla Support" and others, but could'nt get it back. </p><p>How can I solve this problem ? </p><p><br> JALL </p>


created: 2021-10-03T07:28:30-07:00
updated: 2021-10-03T12:23:25-07:00
title: Firefox Monitor
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1448080;1448082;1448123;1448129;1448132;
creator: 1thomson
content:
<p>Hi, Guys </p><p>I just got an email from Mozilla telling me about their new upcoming service to remove personal information from the web.  In that email there was a link to someone's "free personal data removal workbook and credit freeze guide".  I clicked on that link, and Norton blocked it as being a "dangerous webpage". </p><p>Norton also says "You attempted to access:  <a href="https://gate.sc/?url=https%3A%2F%2Finteltech" rel="nofollow">https://gate.sc/?url=https%3A%2F%2Finteltech</a>..." </p><p>And that, "This is a known dangerous webpage. It is highly recommended that you do NOT visit this page." </p><p>So, what's going on here?  Please let me know. </p><p>John </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-10-03T07:19:41-07:00
updated: 2021-10-03T07:19:41-07:00
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: vandr
title:
My TV is fitted with Firefox OS.I am trying to download Netflix but message says Browser needs update.

content:
<p>i am trying to download the up to date version of the browser but keep getting thrown out. how do i get the new version of the browser on my phillips smart tv 6 years old ? </p>


created: 2021-10-03T07:07:48-07:00
updated: 2021-10-03T13:48:49-07:00
title: Why Firefox connects to googleusercontet.com within 2 minutes of it reaching the internet?
tags: desktop;privacy-and-security_1;windows-10;firefox-920;firefox-9201;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448154;
creator: ledgeri
content:
<p>HI! </p><p>My buddy highlighted an issue, then i re-checked myself and it is worrying to me. </p><p>To recreate (windows): </p><p>Get any (non-webistaller [not nececarry, to do it this way, but simpler to check]) firefox version (buddy got a fresh portable, i used my kinda privacy fortified one). Disconnect from the internet (plug the cable for fastest result). Make your version usable (install it) Start firefox, and open the Resource Monitor, with the network tab open expand the Network Activity portion (short alphabeticly, by name, check for F for firefox). Plug the cable in. </p><p>You soon will see FF will start looking for things, then an adress with a <a href="http://googleusercontet.com" rel="nofollow">googleusercontet.com</a> will pop up. Does not matter what is the Homepage's default browser, does no matters even if the Homepage is set to blank, this happens. </p><p>My best bet would be google safe browsing, but still, without any activity it is already connecting to that? </p><p>I know about the Google-FF/Mozilla relation, but this really made me think about why i still like firefox. </p>


created: 2021-10-03T07:07:12-07:00
updated: 2021-10-03T10:01:43-07:00
title: IPTORRENT.EU/T
tags: desktop;download-and-install_1;windows-10;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
answers: 1448100;
creator: colbow200
content:
<p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://iptorrents.me" rel="nofollow">iptorrents.me</a>. PR_END_OF_FILE_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre> <p><br> Hi I get the error above after the pc tries to connect to <a href="https://www.iptorrents.eu/t" rel="nofollow">https://www.iptorrents.eu/t</a> it goes to  <a href="https://iptorrents.me/t" rel="nofollow">https://iptorrents.me/t</a> then tries to go to the login page, but it just circles and after several minutes I get the error above. I have used this site for years. Not sure if a recent Windows upgrade has caused this, nut I have checked for malware using Malwarebytes. Re booted and no joy. I have installed Firefov as my default browser. Rebooted. Tried agin and no joy. </p><p>HELP!!!!! </p>


created: 2021-10-03T06:48:58-07:00
updated: 2021-10-03T13:27:30-07:00
tags: desktop;other;thunderbirdproblem;
product: firefox
topic: other
locale: en-US
answers: 1448150;
creator: emt426
title:
XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 760, Column 13:             <toolbarbutton id="UITourTooltipClose" class="close-icon" ------------^

content:
<p>When I click on a link in Thunderbird to open in Firefox, I get the following error. </p><p>XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 760, Column 13: </p><pre>           &lt;toolbarbutton id="UITourTooltipClose" class="close-icon" &lt;/pre&gt; <hr>^ <p>I am unable to resolve the issue. Is there a fix for this error? </p><p>Thanks in advance. </p><p>Bill </p></pre>


created: 2021-10-03T06:41:22-07:00
updated: 2021-10-03T06:41:22-07:00
title: cheating wife
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: jrocklamar4
content:
<p>My wife is cheating... really dont matter much anymore..it gotten personal..I want to know who an fin them.. Fast..wife is Amanda Carter. </p>


created: 2021-10-03T06:21:44-07:00
updated: 2021-10-03T16:17:00-07:00
title: Google search does not work in firefox when i am logged in
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1448103;1448122;1448151;1448174;
creator: pampua84
content:
<p>Hello everyone, I have a problem, when I am logged in with my google account and I try to search on c# the first search is successful, from the second search everything after the # is deleted and it is searched only the letter c. I am using Firefox and this thing started yesterday. What may have happened? I also tried to uninstall Firefox and reinstall it but it doesn't work. </p><p>Example: first search is c# middleware and it works second search is c# cookie middleware, it delete all and search only c char </p>


created: 2021-10-03T06:18:28-07:00
updated: 2021-10-03T11:32:35-07:00
title: Problema con Firefox
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: es
answers: 1448111;1448127;
creator: vicentvigo
content:
<p>No se porque, en archivo no me aparece la opcion de abrir nueva ventana privada, me aparece, abrir nueva pestaña, y nueva ventana privada, pero me abre una ventana normal. Ademas, si doy click derecho en firefox si me deja abrir ventana privada. </p><p>Acabo de desinstalarlo e instalarlo y ahora ni me aparece la ventana privada al dar click derecho sobre firefox. </p><p><br> Ademas siempre he tenido una configuracion de privacidad de no recordar nada y borrar siempre todo el historial, pero desde hace unos dias, se me guarda el historial de las ventanas privadas y no se porque. </p><p>Ademas me he dado cuenta de que me aparece en ajustes que mi navegador esta siendo gestiano por mi empresa por este certficado ImportEnterpriseRoots, (Esto puede que no tenga relacion no estoy seguro). </p><p>Esto me pasa desde hace 1 semana creo, no se si es un virus, ya que pase varias buscadores e antivirus y no me detectaron nada, o si es un fallo. </p><p>Si alguien pudiera ser tan amable de indicarme porque pasa esto y como solucionarlo le estaria muy agradecido. </p>


created: 2021-10-03T05:21:18-07:00
updated: 2021-10-03T12:31:49-07:00
title: Firefox always crashes, worked fine until a week ago.
tags: desktop;fix-problems;windows-10;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448047;1448049;1448051;1448104;1448114;1448134;1448137;
creator: ZestyClose-Raccoon21
content:
<p>Hello, I decided to post here instead of seeking help/assistance on the Firefox reddit.  </p><p>About a week or so ago I was using Firefox fine, no issue and out of the blue it just stops wanting to launch, or if it does launch it's stuck on a dark window, I was using the dark theme, that looks like it has a loading bar on the page tabs and in the url bar. It just hangs here indefinitely, the only way that I can close down Firefox is by opening up ProcessExplorer64 and killing it that way; it does not respond to task manager at all. </p><p>What I've done: </p><p>Uninstalled / Reinstalled firefox; Updated my drivers; Turned my computer on and off again; Completely turned off, unplugged and power cycled my computer; Made it a firewall exception; Ensured my internet is connected and my computer has it (I use Discord and Chrome, in fact I have to post this in Chrome.) </p><p>What I do not have: </p><p>Anti-Virus; My computer is clean, if I could I would eat off the data and suffer no infection from it. Norton/Comodo/Avast; There is no anti-virus. There is no adware, malware, trojans, viruses or spyware on my machine. Going to the same three websites since 1997, no malicious programs are downloaded. </p><p>What I have tried related to Firefox: </p><p>Running in Safe Mode: Can't access safemode, browser does not launch far enough to have the menu interactable. Trying to launch the profile manager yields nothing. Uninstalling and Reinstalling Firefox yields no result. The only error that I have gotten is a XPRCOM error or something and the solutions for that have not worked for me as I do not have multiple installations of Firefox on my machine. </p><p>I would attach a screenshot of how Firefox looks, but I am unable to as of this post it has devolved to launching as a background process and crashing immediately.  </p><p>Help? </p><p>App is broken; something is wrong. I'd like to use a Browser that is not Chrome. </p>


created: 2021-10-03T03:24:39-07:00
updated: 2021-10-03T06:05:38-07:00
title: certificato SSL
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: it
answers: 1448052;
creator: asantel
content:
<p>next next </p><pre>   Top 25 Contributor    Moderator </pre> <p>Oggi alle 00:32 </p><p>Se hai lo stesso comportamento anche su Chrome, il problema risiede nella configurazione del tuo computer o della tua rete. E non c'è molto che possiamo fare da Firefox. </p><p>questa è l'ultima risposta che ho ricevuto e immagino che per voi chiuda l'argomento. per me rimane, invece, aperto, così, questa mattina, ho deciso di ripristinare windows com'era al momento dell'acquisto, pensando di eliminare anche il mio problema. purtroppo non è stato così e dopo avere reinstallato firefox ho trovato che la situazione è rimasta identica. l'unica differenza, forse, è che se provo a riaprire il sito, dopo avere ricevuto il solito messaggio di blocco, la seconda volta lo apre regolarmente. forse lo faceva anche prima, ma no ci avevo pensato. dunque i problemi sono la configurazione del notebook o quella della rete wifi attraverso cui mi connetto. aver ripristinato windows alle condizioni di partenza significa che il notebook è come nuovo e quindi che il problema può essere solo esterno? in questo caso, come fa la rete wifi a inventarsi che un sito è buono e uno è cattivo? esiste una terza via, percorribile da un analfabeto informatico residente in un posto dove il gestore della rete parla solo in turco? grazie alberto </p>


created: 2021-10-03T03:11:11-07:00
updated: 2021-10-03T03:11:11-07:00
title: Webcam problem - split image
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: hoodcp
content:
<p>I have a problem with my webcam in Firefox. For some reason the image is getting split - an amount of the right hand side of the screen will appear on the left, or a section at the top will be wrong, or a combination. This problem only happens in Firefox, on no other browser or in other programs. </p>


created: 2021-10-03T03:06:19-07:00
updated: 2021-10-03T03:38:46-07:00
title: Every time I open FF the browser window open then sizes to a quarter of the screen
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448026;
creator: ralphaverbuch
content:
<p>I have been intermittently looking for answers to this questions but have yet to find it usefully answered. Every time I close FF (full screen) and then restart it, initially it opens but then jumps to a smaller portrait sized rectangle. It's a small thing but it's infuriating that I haven't been able to solve why it's doing it? </p><p>Any ideas? In case it might be relevant, the window size it jumps to looks similar in height (not width) to the pop out for Bitwarden but that's possibly a red herring?? </p><p>Thanks for any advice </p><p>Ralph </p>


created: 2021-10-03T02:54:13-07:00
updated: 2021-10-03T03:49:28-07:00
title: Bookmarks
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1448035;
creator: el_vivedore
content:
<p>Dear, </p><p><br> Yesterday i activate yesterday my el_vivedore@yahoo.com bud i changed my password and now i lost all my old bookmarks. is there any way to recover them. </p><p>Please help me </p><p>Best Regards </p><p>Stefan </p>


created: 2021-10-03T01:23:07-07:00
updated: 2021-10-03T03:52:02-07:00
title: restore cookies
tags: desktop;cookies;
product: firefox
topic: cookies
locale: en-US
answers: 1448036;
creator: badri1024
content:
<p>Please let me know if it is possible to restore deleted cookies in Android Firefox,  I accidentally deleted important information. </p>


created: 2021-10-02T23:53:24-07:00
updated: 2021-10-03T03:44:59-07:00
title: Why am I getting a pop up "Password required - Mozilla Firefox"
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1448032;
creator: Candy66
content:
<p>I put my Mozilla password in but it doesn't work!  Is this a separate password different from  my Firefox account password? </p>


created: 2021-10-02T23:50:03-07:00
updated: 2021-10-03T11:20:07-07:00
title: Browser and Websites aren't displaying correctly.
tags: desktop;other;windows-81;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1448005;1448028;1448030;1448120;
creator: bumblebeergutt
content:
<p>Hello, John aka Beer Gutt here. </p><pre>A while ago (about three months), I moved my hard drive to a new PC with better parts. It has a better mother board, a better graphics card and twice the RAM. Anyway, since then Firefox hasn't worked the same. When i open Firefox, there will be random pieces of letters or words on a webpage just gone, making a lot of them impossible to browse because I can't read half of the the new Alien dialect on the screen. Some websites have been better than others, but its gotten to the point where some web pages (Like YouTube or Reddit for example.) will just be a mess of random de fragmented lime green blocks that completely corrupt the page and will shift, move and appear at random covering up text as I scroll down. Videos will play just fine, it's the rest of the site that's effed up. Also on YouTube videos, where the timer for the video is located, some of the numbers just won't show up. Like it will count down fine but won't display certain numbers in the timer. Funny thing is, is that this doesn't just affect the websites, but the browser itself. For example, hovering my mouse over different tabs will highlight them and show me the preview text of the tab. All that is good until I move over to a different tab and voila, the text is gone, and then suddenly all the other tabs are either blank or just missing random letters and numbers in the tab. This is only happening in Firefox btw. No other app on my PC is doing this. I've tried refreshing Firefox about six times now, I've uninstalled it three times in an attempt to fix the issue along with restarting my PC multiple times... All of that, and I find out yesterday that it works perfectly when in "Troubleshoot/Safe mode", and only when in Troubleshoot/Safe mode. I have no idea what is causing the issue... *PePeLaugh*  </pre> <pre> See, I would use another browser but I've been using Mozilla for 8-9 years and would like to avoid the hassle of moving everything to a new browser... I would VERY much appreciate any help at all. </pre> <pre> I'm running 64-bit windows 8.1 on the latest updates and my PC specs are roughly as follows below. I look forward to a response... </pre> <p>MSi 970 Gaming Motherboard </p><p>AMD FX(tm) 8350 Eight-Core Processor 4.00 GHz </p><p>24 gigs of RAM </p><p>Asus Radeon R9 380 Graphics card </p>


created: 2021-10-02T23:22:46-07:00
updated: 2021-10-03T03:46:08-07:00
title: Lost Customizing key
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1448034;
creator: jelitch
content:
<p>I have lost my whole upper task bar and my Customizing key (print, delete everything, etc) has disappeared.  How do I get it back?  Is it an addon? </p>


created: 2021-10-02T22:23:05-07:00
updated: 2021-10-02T22:47:35-07:00
title: Firefox can't download files
tags: desktop;download-and-install_1;windows-10;firefox-920;firefox-9201;
product: firefox
topic: download-and-install
locale: en-US
answers: 1447998;
creator: jaydenrobertson
content:
<p>Every week or so firefox becomes incapable of downloading any files regardless of site, size, or filetype. Running in troubleshoot mode and deleting all plugins does not solve issue, only solution is to refresh/reset firefox, which solves the issue until it starts up again, I haven't found any catalyst except for downloading, but that might just be when I notice it. </p>


created: 2021-10-02T20:35:27-07:00
updated: 2021-10-02T20:35:27-07:00
title: Firefox does not connect to web
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: rv8pilot
content:
<p>I uninstalled Mozilla VPN after poor performance. Now Firefox will not connect to the web although other browsers work (Edge). A new tab page loads but without any news, etc. I have uninstalled Firefox and reloaded it several times without effect. </p>


created: 2021-10-02T19:35:41-07:00
updated: 2021-10-03T14:09:04-07:00
title: If you can NOT stop the install of devlools I wil NEVER use your browser again
tags: desktop;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448156;
creator: dlindsay1
content:
<p>If you can NOT stop the install of DevTools I will NEVER use your browser again. It is driving crazy WHY? I can remove it but it come back next time I open the browser. I have tried every thing online to remove it but noting removes it. Can you help me, PLEASE.  HELP, I need HELP. Dennis Lindsay ... ... </p><p><br> edited email and phone# from public and search/spam bots view as this is a public community support forum. </p>


created: 2021-10-02T18:21:38-07:00
updated: 2021-10-02T18:21:38-07:00
title: Double Windows When Launching Default Browser from External Link, Monterey Beta
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: hungrywolfinc
content:
<p>Allo!  </p><p>MacOS Monterey Beta V12, most current beta as of the date of this posting. (Firefox 2.0.1 (64-bit) </p><p>Issue: say from Alfred or my 3rd party mail client, or any other application, native or otherwise, clicking a web link launches my default browser (FF), HOWEVER I am hit with the seemingly unsolvable double window bug.   </p><p>One window opens my home page, along with a second window headed to the link target. I've looked at about:config neww settings, all default. My preferences are set to force open new windows in tabs. Just to be clear, this behavior ONLY occurs when Firefox is not already running.   </p><p>Any insight?  </p><p>Not the end of the world but certainly not ideal nor graceful. Otherwise, keep up the amazing work Mozilla, you have breathed new life into the Firefox world and I. Am. Here. For. it. Thanks! </p>


created: 2021-10-02T18:08:45-07:00
updated: 2021-10-02T20:13:13-07:00
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1447987;
creator: cepecity
title:
Just last 2 weeks Firefox can't open my email inbox. It asks for me to login and when I give my info it shows a spinning wheel that continues spinning until it says "timeout'

content:
<p>What has happened to my Firefox that it won't open my email anymore? How do I fix it? I now have to use MS Edge to read my email. </p>


created: 2021-10-02T17:30:33-07:00
updated: 2021-10-02T23:10:03-07:00
title: Settings and extentions
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1447979;1447985;1448001;
creator: JeremyBro30
content:
<p>Firefox just did a major update and changed EVERYTHING. Gee thanks I liked it the way it was.  How do I get all of my settings and extensions back to normal? </p>


created: 2021-10-04T16:42:17-07:00
updated: 2021-10-04T16:42:17-07:00
title: Question about Starting Firefox on Windows 10
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: cjh39
content:
<p>Hello,  I have firefox version 92.0.1 </p><p>I am starting it from the command line cmd.exe </p><p>I would like to set the window size and window position on the command line before it launches.  </p><p>What are the parameters to set the position, height and width ? </p><p>Thanks Coby </p>


created: 2021-10-04T16:40:10-07:00
updated: 2021-10-04T16:40:10-07:00
title: magic jigsaw puzzles
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
creator: cheryl140
content:
<p>i play <a href="http://zimad.com" rel="nofollow">zimad.com</a> jigsaw puzzles on FB this morning they did an update - after reload a message comes up saying firefox must send message confirmation for page to be viewed - i have sent message to FB and zimad but no answer - if you can fix it would be greatly appreciated as this is one of my may forms of entertainment and i really would like to keep do my puzzles can't upload a pic of the message as says to large </p>


created: 2021-10-04T16:21:34-07:00
updated: 2021-10-04T16:21:34-07:00
title: QVC website is not allowing me to logon and this isn't happening with Edge.
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
creator: sabra.parks
content:
<p>Unable to logon to QVC website but not when I use Edge browser. I am getting error message that something went wrong. I have contacted QVC and their answer is to use different browser. </p>


created: 2021-10-04T15:54:13-07:00
updated: 2021-10-04T15:54:13-07:00
title: Dominios Permitidos
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: es
creator: adgc10120
content:
<p>Buen día, Me podrían decir cuales son los host permitidos cuando la inspeccion TLS tambien denominada inspeccion SSL esta activada. debo de permitir los host en mi servidor proxy. ¿Cuáles son los host permitidos?¿hay alguna lista oficial por parte de mozilla? </p><p>Muchas gracias. </p><p>Saludos. </p>


created: 2021-10-04T14:58:57-07:00
updated: 2021-10-04T16:07:39-07:00
title: firefox will start but will not load any web pages
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1448426;
creator: gondorffmoz
content:
<p>firefox will start but will not load any web pages. </p><p>This started after I uninstalled Microsoft 365.  </p><p>I downloaded new firefox and did a reinstall but this did not help. Everything was transfered bookmarks. However the bookmarks would not load, it just sit there and did noting. </p><p>I did see error but I click on before I really read it. So I do not know what it said other then "vll x.x  missing. It only show it once and it has not reappeared.  </p><p>Any one have any idea what was deleted on the uninstall of Microsoft 365. </p>


created: 2021-10-04T14:55:49-07:00
updated: 2021-10-04T14:55:49-07:00
title: ready to go
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: lylefrieze
content:
<p><strong> </strong> </p><p><br> </p><p><br> </p><p><br> </p><p><br> bol d t ext<strong></strong> </p>


created: 2021-10-04T14:13:56-07:00
updated: 2021-10-04T16:11:29-07:00
tags: desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448430;
creator: gene37
title:
Saving .pdfs is INOP on Firefox after Win 10 Update yesterday - Google Chrome will still allow it so I am using chrome now

content:
<p>After last windows 10 Pro Clumnitive Update yesterday Firefox will not allow me to Save AS a .pdf file. Chrome will still let me save as .pdf files </p>


created: 2021-10-04T13:37:12-07:00
updated: 2021-10-04T16:50:08-07:00
title: getting redirected
tags: mac-os;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1448439;1448449;1448451;
creator: leroydouglas
content:
<p>I am on Cupertino time and location—Why am I being redirected when I enter the URL: </p><p><a href="https://support.apple.com/guide/mac-help/change-display-preferences-for-accessibility-unac089/11.0/mac/11.0" rel="nofollow">https://support.apple.com/guide/mac-help/change-display-preferences-for-accessibility-unac089/11.0/mac/11.0</a> </p><p>it automatically send me to: <a href="https://support.apple.com/lv-lv/guide/mac-help/unac089/11.0/mac/11.0" rel="nofollow">https://support.apple.com/lv-lv/guide/mac-help/unac089/11.0/mac/11.0</a> </p><p>Does not happen in the Safari browser. macOS 11.6 FF ver 92.01 </p><p>I looked at about:config intl_accept_languages is en-US,en </p><p>This is driving me crazy. Pleas advise </p>


created: 2021-10-04T13:31:37-07:00
updated: 2021-10-04T13:31:37-07:00
title: Search Pulse Browser Hijack
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: molson12
content:
<p>Hello, </p><p>I have tried everything on the internet and I cannot get rid of the Search Pulse hijack malware in my Firefox browser, I am using an up to date MAC. </p><p>Thanks, Miles </p>


created: 2021-10-04T13:24:15-07:00
updated: 2021-10-04T14:16:25-07:00
title: Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE
tags: desktop;websites;windows-10;firefox-920;firefox-9201;
product: firefox
topic: websites
locale: en-US
answers: 1448403;
creator: ijws1950
content:
<p>I have been using protonmail for years now. when I tried to bring it up just now I got Secure Connection Failed  An error occurred during a connection to <a href="http://mail.protonmail.com" rel="nofollow">mail.protonmail.com</a>. The OCSP response is not yet valid (contains a date in the future).  Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE      The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.     Please contact the website owners to inform them of this problem. They say it is a time issue but the time and date are correct. Why Is this happening. I would hate to change browsers as I have been using firefox for many years. </p>


created: 2021-10-04T13:22:57-07:00
updated: 2021-10-04T13:34:51-07:00
title: Mac Os Mojave - click on an email link opens blank page every time
tags: mac-os;desktop;tabs;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: alan159
content:
<p>No email links will open up in Firefox, no matter what I have tried for weeks. Always a blank white page.   Please help?   I will reciprocate with a link to my 15 albums on line. . . .    </p><p><br> edited email from public and search/spam bots view. </p>


created: 2021-10-04T13:16:36-07:00
updated: 2021-10-04T13:16:36-07:00
tags: desktop;fix-problems;windows-10;firefox-920;firefox-9201;
product: firefox
topic: fix-problems
locale: en-US
creator: campbellsloan04
title:
Playing video on Youtube, and possibly other video sources (happened once on Twitter) is always microstuttering

content:
<p>I've been trying to troubleshoot this for 2 days, so: When a video plays on Youtube, it always within 30 seconds: Freezes the video for a few seconds Has a small audio stutter whenever this happens This also happens on any video on the site, not just specific ones. </p><p>Troubleshooting steps taken: - Moved to different browsers, all work (both Chromium &amp; Opera) - Disabled hardware acceleration and reenabled countless times - Tried changing useragent - Updated everything that is concievably updatable </p><p>Sysinfo: Ryzen 5 2600 with RX 580 GPU, 16gb of 2666mHz RAM. CPU never spikes to full. Here's the trace I took, happens about halfway through. This is with a video playing in another window and simply sitting on New Tab in the focused one. https://share.firefox.dev/3moAyV5 </p>


created: 2021-10-04T13:07:00-07:00
updated: 2021-10-04T15:34:09-07:00
title: Starting this morning I am not able to open Facebook or load faceboo from app store
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448390;1448419;
creator: Cherdog
content:
<p><strong>bold text</strong>when I try to open facebook i get the message Hmm. We’re having trouble finding that site. This occurs regardless of what i try to reach facebook </p>


created: 2021-10-04T12:43:34-07:00
updated: 2021-10-04T15:35:02-07:00
title: Facebook access
tags: windows-7;desktop;websites;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1448384;1448420;
creator: crimson1541
content:
<p>I just installed the latest update for Firefox and now am unable to open Facebook.  I get a response that the server cannot be found.  Very unhappy. </p>


created: 2021-10-04T12:37:47-07:00
updated: 2021-10-04T12:37:47-07:00
title: Bypass Message 'Open in Assigned Container?'
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: robbyp921
content:
<p>After assigning specific websites to always open in specific containers, the next time said site it visited again am faced with the question "Open in assigned container?" with a toggle to remember this decision. </p><p>HOW TO ELIMINATE THIS ANNOYING, UNNECESSARY STEP? </p><p>Obviously want it to always open in the assigned container, that's why it was already set to 'ALWAYS open site in assigned container.' </p><p>How to eliminate this redundant step? </p>


created: 2021-10-04T12:36:34-07:00
updated: 2021-10-04T12:57:41-07:00
title: Latest update has disabled Compact Mode
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1448386;
creator: dsa65
content:
<p>All my previous settings are still in place, but  now I have the hideous new tabs and all my bookmarks and other context menus are double spaced. I had it in compact mode, which worked well for me, since I have a 15" laptop. Now all those settings are still in place on about:config, but evidently, they don't work anymore.  </p><p>If there is no fix for these new changes, I'll have to switch browsers. I've put up with all of the changes to FF because there were workarounds through the userChrome.css file, but now I can't even get that to work to change these back to the way they worked for me. </p><p>Please tell me there is a fix. I don't have time to go back to a previous version and reload all my add-ons. This is the final straw for me. I've been using FF since 1.0, but this taking away all our choices is just unacceptable. </p>


created: 2021-10-04T12:05:28-07:00
updated: 2021-10-04T14:47:35-07:00
title: Todos meus dados sumiram.
tags: desktop;sync;
product: firefox
topic: sync
locale: pt-BR
answers: 1448406;1448407;
creator: pedrosobrinho15
content:
<p>Olá! Recentemente loguei no navegador e meus dados não apareceram, incluindo favoritos e histórico. O site da conta mozilla não mostra opções de recuperação. Eu atualizei meu sistema para windows 11 e estava funcionando perfeitamente, mas precisei dar um reset de fábrica, e quando loguei novamente no navegador meus dados não foram ressincronizados. </p>


created: 2021-10-04T11:59:53-07:00
updated: 2021-10-04T11:59:53-07:00
title: Turn ON initial suggestions when clicking in address bar
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: msheahen
content:
<p>With a recent Firefox update (within the last few weeks), the behavior of the address bar has changed.  It used to be that when I click in the empty address bar in a new tab, a list of "top results" would pop into list under the bar.  The list would typically consist of the pages that I most recently visit. </p><p>Now nothing happens when I click into the address bar.  I have to actually start typing something for the suggestions window to pop up under the bar. </p><p>I found an older support question here where someone wanted to turn off this feature, and they were directed to a setting in about:config called <strong>browser.urlbar.openViewOnFocus</strong>.  I just checked, and it seems this setting is no longer available. </p><p>Anyone know if this has been replaced with another setting that activates my desired functionality? </p>


created: 2021-10-04T11:33:40-07:00
updated: 2021-10-04T11:56:22-07:00
title: Facebook will not open in Foxfire on my computer today. Why?
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1448363;1448367;
creator: CharlesSemler
content:
<p>When I try to open Facebook , I get the following message Hmm. We’re having trouble finding that site. </p><p>We can’t connect to the server at <a href="http://www.facebook.com" rel="nofollow">www.facebook.com</a>. </p><p>If that address is correct, here are three other things you can try: </p><pre>   Try again later.    Check your network connection.    If you are connected but behind a firewall, check that Firefox has permission to access the Web. </pre>


created: 2021-10-04T11:32:14-07:00
updated: 2021-10-04T11:59:12-07:00
title: face book
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448364;1448368;
creator: smshannon
content:
<p>I can not get into my face book account. I have tried multiple times. It keeps coming up "not able to connect to the server. </p>


created: 2021-10-04T11:28:08-07:00
updated: 2021-10-04T11:55:19-07:00
title: My Apple emails will not fully download.
tags: desktop;windows-10;firefox-920;firefox-9201;
product: firefox
topic: download-and-install
locale: en-US
answers: 1448366;
creator: wdavis76
content:
<p>A couple of weeks ago I noticed that my Apple email site looked different.  Since then I can see text on my downloaded emails but not any icons or images.  When I click on the text it takes me to what is indicated but sometimes I just see the heading on an email but nothing else. I am running Windows 10 on a laptop that is only about a year old  Accessing Apple email through the latest version of Firefox. </p>


created: 2021-10-04T11:19:35-07:00
updated: 2021-10-04T11:19:35-07:00
title: "Send tab to device" is not visible / not available
tags: desktop;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: konradmd
content:
<p>I'm logged in in me FF 91.0 on Windows and on my iPad. On Windows, right click on any tab there is no "Send tab to device" entry in the context menu. </p><p>How can I activate that feature? Or is this a bug? </p>


created: 2021-10-04T11:08:08-07:00
updated: 2021-10-04T12:10:54-07:00
title: Extensions: almost all at unmonitored?
tags: mac-os;desktop;privacy-and-security_1;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448376;
creator: vdavich
content:
<p>almost all extensions have a "This add on is not actively monitored for security by Mozilla..."  warning on them that they are unmonitored etc.   if that's the case, then why would i want to install them.  and if i can't then Firefox is useless for me. </p>


created: 2021-10-04T11:00:54-07:00
updated: 2021-10-04T11:00:54-07:00
tags: desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: shaneholohan
title:
Search term in Apple Mail is appearing automatically in Find Text field in Firefox. Should I be worried?

content:
<p>Today I was searching for an email in Apple Mail - I typed the name I was looking for in the search box in Mail and found the email. So far so good! Then I went to Firefox where I wanted to search for a particular piece of text in a webpage. When I clicked command-F the text search box opened, but the search term I'd input in mail was already there. (I didn't copy and paste at any stage in this). Concerned I went back to mail and changed the search term. Returning to Firefox the search term was also updated there.  I can think of no reason why a search term from Mail would be passed to Firefox so I'm concerned my Mac has been hacked in some way. Any help appreciated. </p><p>Shane </p>


created: 2021-10-04T10:59:35-07:00
updated: 2021-10-04T16:31:20-07:00
title: Firefox doesn't import my adsl router saved username
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448442;
creator: alirezafy
content:
<p>Hello There is something about firefox that bothers me for a long time, when i want to enter into my adsl router settings it doesn't apply username to the username field and i have to click on password field to select saved username &amp; password but even after that only password get imported and i have to enter username manauly in order to access router settings... I don't have this kind of issue on any other browse eg: ie, chrome, edge ... It's not big deal but i'm fan and i want firefox to be ahead of other browsers also i can provide any technical information if you want. Thanks in advance </p>


created: 2021-10-04T10:53:16-07:00
updated: 2021-10-04T16:29:20-07:00
title: php based web site no longer displays correctly in Firefox but is OK in other browsers
tags: desktop;websites;escalate;developer;
product: firefox
topic: websites
locale: en-US
answers: 1448436;1448440;
creator: kenw4
content:
<p>I have a home website that was written using php well over 10 years ago.  Except for family updates, it has changed little and displayed correctly using firefox and other browsers.  Firefox is my preferred browser.  A couple of months ago, it stopped displaying correctly in firefox but continues to display correctly w/o issues in Edge, and other browsers.   </p><p>I note it displays in a basic form in firefox, links to other pages and content are shown and operable, but not displayed (correctly) as it does in Edge and others.  I am on the latest version of Win Pro 10. </p><p>I posted the problem the end of August and received a number of suggestions.  I went through the steps suggested (using troubleshoot amongst other suggestions) and none of the suggestions resolved the issue. My suspicion is that something in a relatively recent update of firefox has issues with my php based code.  I do not use a "web tool" but write the source myself.  I started writing websites with html decades ago and got the bug to use php years back. </p><p>If anyone has the interest (or curiosity) to look at the website in firefox and edge and my source code and see if they see the issue I would be glad provide the link to my website. </p>


created: 2021-10-04T10:42:40-07:00
updated: 2021-10-04T12:01:15-07:00
title: Secure Connection Failed
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1448370;
creator: abdulmannantitu
content:
<p>Problem Message report viewing. </p><p>Secure Connection Failed An error occurred during a connection to <a href="http://www.panjeree.org" rel="nofollow">www.panjeree.org</a>. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.  </p><p>how to fix it please help me </p><p>After upgrading my Windows server12 and SQL server16 to Windows server19 and SQL server19 the crystal report generated PDF does not open in the Mozilla Firefox browser secure connection failed  SSL problem </p>


created: 2021-10-04T10:27:47-07:00
updated: 2021-10-04T10:27:47-07:00
title: Snap and Drag
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: mturner1947
content:
<p>I have been using "Snap and Drag" for years. Now when I capyure something on the web, it becomes just a plain color page. How can I make it work again ? </p>


created: 2021-10-04T10:23:09-07:00
updated: 2021-10-04T10:59:27-07:00
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
answers: 1448353;
creator: rursmith
title:
I must have pressed the wrong button when I tried to log into facebook.  Now all I get is"We can’t connect to the server at www.facebook.com."

content:
<p>I'd like to log into my facebook account but all I get is " We can’t connect to the server at <a href="http://www.facebook.com" rel="nofollow">www.facebook.com</a>." </p>


created: 2021-10-04T10:17:35-07:00
updated: 2021-10-04T15:57:10-07:00
title: Firebox update Oct 3, 2021
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: en-US
answers: 1448337;1448371;1448372;1448423;
creator: db4635
content:
<p>I cannot access <a href="http://Facebook.com" rel="nofollow">Facebook.com</a>.  Can't even get to their Help center.  This started after the Oct3 2021 update. </p>


created: 2021-10-04T10:08:28-07:00
updated: 2021-10-04T10:34:36-07:00
title: Ads begin playing in separate little box in lower corner coering content.
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448341;
creator: michaelwaldron
content:
<p>Ver 92.01 -  I noticed lately that since pop out video has been enabled, now I find webpages automatically starting ads and playing the videos  without me clicking or asking for such behavior. </p><p>Curious why this has happened without notification and what is the control to stop it? </p><p>I would recommend you address this directly with your customers as we might get the idea that this revenue stream is slightly dishonest. </p>


created: 2021-10-04T10:00:43-07:00
updated: 2021-10-04T13:12:13-07:00
title: google search engine & DMR
tags: linux;desktop;websites;firefox-680;
product: firefox
topic: websites
locale: en-US
answers: 1448373;1448391;
creator: gkupchurch
content:
<p>whenever i log into a official site such as Georgia DOT or Dish Network as i did recently, it is telling me that the Google (that is used as a search engine) is out of date and must be updated. as well, if i try to go to Netflix it tells me the DMR is out of date. computer set for auto update so i don't understand why. please help.. thank you. </p>


created: 2021-10-04T09:55:00-07:00
updated: 2021-10-04T10:12:09-07:00
title: Firefox will not connect to Facebook
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1448333;
creator: mikeh925@aol.com
content:
<p>Today when I tried to log into Facebook on Firefox I received a message that firefox cannot connect to the server.   Please help. </p>


created: 2021-10-04T09:45:37-07:00
updated: 2021-10-04T15:41:19-07:00
title: How to delete IRLS from address bar pulldown menu?
tags: desktop;customize;windows-81;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1448343;1448360;1448392;1448405;1448413;1448414;1448421;
creator: LManross
content:
<p>What's the current instruction for deleting IRLs from the address bar pull down menu?  This is not about the history, per se, of having been to any location.  All I would like to do is delete several extraneous IRLs that are in the pull down menu which I don't need or rarely use, at least from that location. </p><p>Thanks. </p>


created: 2021-10-04T09:43:23-07:00
updated: 2021-10-04T12:08:24-07:00
title: Can not login to my online bank account
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
answers: 1448374;
creator: buschman54
content:
<p>For the last several days, when I trying to login to my online banking account I get the flowing message: </p><p>Please update your browser. </p><p>We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.  </p><p>Update your browser </p><p>I am currently running the latest update, and I even updated to make sure. Called bank tech support and of course they said it is a FireFox issue. Any thoughts? I have been using Firefox before I acquired an account with this bank. No issues until a few days ago. </p><p>Thanks </p>


created: 2021-10-04T09:42:14-07:00
updated: 2021-10-04T09:44:04-07:00
title: Facebook
tags: desktop;websites;windows-10;firefox-920;
product: firefox
topic: websites
locale: en-US
answers: 1448314;
creator: snappycappy
content:
<p>Facebook does not load.    Error message:   "Sorry, something went wrong.  We're working on it and we'll get it fixed as soon as we can.  Go Back Facebook © 2020 · Help Center"  I know it's not Facebook as works fine on my Android devices.  Firefox has been very unstable for months on Windows 10!  Fix it!!  Egad!!  I got locked out of my Banks website.  Uninstalled and reinstalled Firefox and problem solved.  I am refusing updates cuz I think it was an update that caused the problem. </p>


created: 2021-10-04T09:05:36-07:00
updated: 2021-10-04T09:24:10-07:00
title: 24 Character Recovery Key?
tags: desktop;privacy-and-security_1;escalate;windows-10;firefox-account;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448292;
creator: ccmmo
content:
<p>I am trying to access my firefox account.  I have my username, password and a 24 character recovery key (I set this up in 2014).  I have changed mobile devices so I no longer have the Firefox token set up in LastPass..so cannot generate the pin.  When I try to bypass the pin by using my recovery key - I am only given the option to use a 10digit key, not the 24digit key I was provided in 2014.   </p><p>Thanks.  Any help would be appreciated!! </p>


created: 2021-10-04T09:00:42-07:00
updated: 2021-10-04T09:34:26-07:00
title: Always have Firefox prompt for Username & Password (avoiding SSO)
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448305;
creator: adam.mcilravey
content:
<p>I am trying to access an internal corporate site (IBM Cognos) using Firefox. Assuming it is always or never, I want it to bypass SSO and have Firefox prompt me to enter the Username &amp; Password. Is there a way to accomplish this? We are using Firefox 92.0 </p><p>Thanks in advance, Adam. </p>


created: 2021-10-04T08:59:46-07:00
updated: 2021-10-04T08:59:46-07:00
tags: mac-os;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: trennor
title:
Some pages on BBC website jump back to the top after scrolling down for a few minutes; like this one: https://www.bbc.com/culture/article/20210930-eight-tv-shows-to-watch-this-october

content:
<p><a href="http://example.com" rel="nofollow">https://www.bbc.com/culture/article/20210930-eight-tv-shows-to-watch-this-october</a> </p><p>This page jumped back to the top in FF 92.0.1; the above link is only one of the guilty ones; it seems these BBC 'magazine' links which are unlike usual news links in that they have a lot more code behind them are doing this, and it's bloody annoying! I'm not a programmer or coder so I've no idea to where to steer you; you will have to depend on your resources for that. I cannot help more aside from pointing out the problem. I trust it will be fixed. </p>


created: 2021-10-04T08:55:44-07:00
updated: 2021-10-04T13:20:48-07:00
title: spell checker does not work
tags: desktop;other;mac-os-x-109;firefox-570;
product: firefox
topic: other
locale: en-US
answers: 1448375;1448393;
creator: amanda.souter6
content:
<p>Tried ticking the box in preferences </p><p>Tried the about:config </p><p>changed it to 2 and it is still not working on my new macbook pro </p><p>version 10.15.7 </p><p>macOS Catalina </p>


created: 2021-10-04T08:29:23-07:00
updated: 2021-10-04T08:35:16-07:00
title: unlock account
tags: mac-os;desktop;sync;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1448278;
creator: kpacholuk
content:
<p>My account was locked due to email account issues (returning verification emails) and I need to unlock. </p>


created: 2021-10-04T08:28:48-07:00
updated: 2021-10-04T08:38:34-07:00
title: firefox hijacked
tags: windows-7;desktop;malware;fix-problems;escalate;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448280;
creator: nommn
content:
<p>I clicked on an ad on my local news site and got cryxos hijacking firefox. windows 7. Microsoft security essentials does not catch it but adaware does catch it. The problem is that it keeps coming back. Is my next step to uninstall firefox and reinstall it? </p>


created: 2021-10-04T08:25:55-07:00
updated: 2021-10-04T08:25:55-07:00
title: Firefox clipboard stops working after a while
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: nirmithadasun
content:
<p>Hello, My Windows desktop Firefox browser's clipboard randomly stops working usually about 30-60 minutes in from its launch. Restarting the browser <strong>doesn't</strong> help. Only fix is to restart the whole computer. It's not a system-wide clipboard failure since when the issue occurs, the clipboard continues to work in other utilities and browsers (tested in Chrome).  I can copy something from elsewhere and paste to Firefox. But, can't copy from Firefox and paste somewhere inside or outside of Firefox. Hence, surely the issue's isolated to the browser. </p><p>If it helps, I'm currently using Firefox 92.0.1 (64-bit) on a Windows 10 Pro computer (HP EliteBook 850 G7) running Windows 10.0.19042 Build 19042. Please refer the attached screenshots for my currently enabled add-ons. </p>


created: 2021-10-04T08:20:51-07:00
updated: 2021-10-04T08:40:13-07:00
title: recover old bookmarks and passwords
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1448282;1448283;
creator: deryder
content:
<p>Ok.. I've been allowing Firefox to update on it's own as needed.. But HOW do I get my bookmarks back and passwords??   </p><p>I've read many of the 'click here' click there results.. but I'm a user.. my first 'computer' was an Atari 800.. (I'm 58)  </p><p>So.. please tell me.. and also 'WHERE ARE MY bookmarks?'  I see the old firefox folder.. but the folders inside are empty??  Like huh??  This is getting a little frustrating.. Please help in 'clear' language.. Thanks </p>


created: 2021-10-04T08:18:07-07:00
updated: 2021-10-04T08:18:07-07:00
title: Big problem with Firefox Browser compatibility
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: tedkahn
content:
<p>Hi there I have been using Firefox for as long as I can remember. I am also a Supporter and have been for many years. I love using Firefox! </p><p>I am not by any means a techie, so all I am able to do is give you certain examples of what I have experienced and sadly (for me), I have been forced to use other browsers.  </p><p>I have a MacBook Pro 16" 2020 with the latest software Updates.  </p><p>I use Gmail for all my email and have done so for the pst 20 years. I have recently noticed that when I am replying to Gmail recipients using Firefox, there is a noticeable delay when typing each letter of the words. I am not that quick as a typist, but it is infuriating and distracting as the error appears, I correct it, and then the corrected word also appears. In other words, the delay is so long the word appears twice until I delete one of the words which now appears twice. I was advised to try a browser other than Firefox and I did this. The delays disappear when I switch to Google Chrome and with Safari.  </p><p>I also subscribe to several news media editions most mornings. These editions also have Premium content articles which I used to be able to read without having to login to each premium article I wanted to read. These editions come from a newspaper group in South Africa which is a PLC. I read most morning newspapers from the UK, which is where I used to live and now recently from South Africa. The name of the Group is Arena Holdings and they own and publish most of the newspapers in South Africa. </p><p>I have been in contact with their IT department for the past two months, and after extensive investigation, they asked what browser I was using. It was of course Firefox. I was asked to change my browser to either Chrome or Safari and when I tried Chrome and Safari, the problem was solved.  </p><p>Here I am as a last resort appealing to you for assistance. I don't want to leave Firefox, but the odds are not in my favour.  </p><p>I have no idea if this is an iOS problem, an Apple problem or the providers. I was saddened to discover that when I used Chrome and Safari, the problems I experienced, which are detailed above, disappeared.  </p><p>Please help me with what seems to be a compatibility issue problem. I do not want to end my long association   with Firefox. </p><p>With sincere thanks  </p><p><br> Edward Kahn </p>


created: 2021-10-04T08:16:14-07:00
updated: 2021-10-04T08:41:50-07:00
title: My computer crashed, now when I click on Firefox icon, MSN comes on
tags: desktop;download-and-install_1;windows-10;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
answers: 1448284;
creator: johnhknobloch
content:
<p>My computer crashed, now when I click on Firefox icon, MSN  comes on. No matter how many times I reboot, still happen </p>


created: 2021-10-04T07:52:21-07:00
updated: 2021-10-04T07:52:21-07:00
title: Conflito do navegador com o webmail do Terra.com.br
tags: desktop;other;windows-10;firefox-920;firefox-9201;
product: firefox
topic: other
locale: pt-BR
creator: rubensri
content:
<p>Olá, pessoal. Ao acessar o webmail do Terra, em &lt;<a href="https://mail.terra.com.br/" rel="nofollow">https://mail.terra.com.br/</a>&gt;, com meu login e senha, sou então direcionado para &lt;<a href="https://mail.terra.com.br/ozone/" rel="nofollow">https://mail.terra.com.br/ozone/</a>&gt;; a visualização da página se realiza de forma totalmente irregular, sem que estejam ativos os links das abas "modo leitura", "contatos" e "configurações" e do ícone relativo à área do usuário (na extrema direita da página), somente o link da aba "dúvidas" fica ativo; além disso, não ocorre a visualização do conteúdo (emails recebidos, enviados, rascunhos, lixeira etc). Anexei uma imagem da página que não baixa (o circulozinho fica girando eternamente). Outros navegadores abrem normalmente a página. Estou usando a versão 92.0.1 (64-bits) do Firefox. Não gostaria de ter que usar outros navegadores, mas não consigo mais acessar meu webmail. O que pode estar acontecendo? Outras pessoas estão enfrentando este problema? </p>


created: 2021-10-04T07:23:47-07:00
updated: 2021-10-04T07:23:47-07:00
title: Instalação da Extensão WEB PKI
tags: mac-os;desktop;customize;firefox-920;
product: firefox
topic: customize
locale: pt-BR
creator: tonyadv
content:
<p>Não estou conseguindo instalar a extensão WEB PKI no Firefox (atualizado). Baixo a extensão, instalo e quando executo aparece a seguinte mensagem: "O Web PKI não está completamente instalado. Para utilizar este componente, é necessário instalar o Web PKI no seu PC". Recomendando a instalar de novo. </p>


created: 2021-10-04T06:36:24-07:00
updated: 2021-10-04T08:44:15-07:00
title: make spell checker less obtuse to enable
tags: desktop;customize;windows-10;firefox-920;
product: firefox
topic: customize
locale: en-US
answers: 1448285;
creator: tremault
content:
<p>I've seen other people round the net with the same problem I had. no spell check. it took way too much searching to find out why and how to fix it. even more confusing is on your languages page, it has language pack and dictionary together and no pointer that the language pack will not fix the spellchecker. why don't you just have dictionaries on one page? why don't you link to the dictionaries page from the settings menu where it says "check spelling as you type". this whole thing is so darn obtuse and there is really no reason for it to be. nobody should have to go through this much frustration just to get the darn spellchecker to work. </p>


created: 2021-10-04T05:38:51-07:00
updated: 2021-10-04T08:46:00-07:00
title: Crashing causing search engine change
tags: mac-os;desktop;malware;fix-problems;escalate;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448286;1448287;
creator: brad50
content:
<p>Hi Guys, Firefox crashes now and then, and when it does, it changes my default search engine. </p><p>When this happens, "Browser Default" is added to 'search Shortcuts' and selected. </p><p>To revert back to Google, it has to be selected, and removed. </p><p>I have come to the conclusion, that this is a deliberate action, caused by some form of Malware or similar, as it is the only thing that appears to change, and always happens when Firefox crashes.  </p><p>On the other rare occasions that Firefox crashes, it returns asking to return to previous sessions, and does so without issue - these crashes are extremely infrequent, however, the previous example is like clockwork. </p><p>Hoping you can help. </p><p>Cheers,  Brad </p>


created: 2021-10-04T05:02:11-07:00
updated: 2021-10-04T05:02:11-07:00
title: Orca - how to modify the property ProductName
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: ruediger.pelz
content:
<p>Hello together, </p><p>we need to change the property section from "Mozilla Firefox x64 de" to another value for example "Mozilla Firefox 92.0.1 x64". We made the changes in Orca and saved the "Firefox Setup 92.0.1.msi" file. But when we install the file, we still see in the control panel programs and features the original entry "Mozilla Firefox x64 de". Please, tell us what's wrong. We successfully modify all other possible applications in this way. Thank you for your advice. </p><p>Ruediger </p>


created: 2021-10-04T04:58:03-07:00
updated: 2021-10-04T08:47:29-07:00
title: Firefox 92 removed ALL of my bookmarks and settings. How can I get them back?!
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1448288;1448289;
creator: Neutrinos
content:
<p>I just made the mandatory mistake of updating firefox to 92.  Now I have no bookmarks whatsoever, and all of my settings are default crap.  I can deal with the settings, but I require my bookmarks. </p><p>Mozilla was nice enough to overwrite the prior firefox.exe so I can ONLY access 92 (without bookmarks). </p><p>This will probably make me never use firefails again.  FFS, mozilla, WTF? </p>


created: 2021-10-04T04:32:51-07:00
updated: 2021-10-04T04:32:51-07:00
title: PDF files open a new tab
tags: desktop;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: sanj2
content:
<p>I've recently updated to 92.0.1 and I've noticed that when I download a PDF attachment or file that firefox opens in a new tab rather than using the default adobe program.  I've looked at settings and applications and changed to to "always ask" but I don t get any option to use adobe to open it or any other program.  Also it seems to save the file in the downloads folder as a "firefox html document" and not a pdf file </p>


created: 2021-10-04T04:19:18-07:00
updated: 2021-10-04T08:49:09-07:00
title: Cannot get into the website
tags: desktop;cookies;windows-10;firefox-920;
product: firefox
topic: cookies
locale: en-US
answers: 1448290;
creator: nyogodo
content:
<p>My laptop is giving me this error when i try to get into one site The page isn’t redirecting properly  An error occurred during a connection to <a href="http://waris.wasreb.go.ke" rel="nofollow">waris.wasreb.go.ke</a>.      "This problem can sometimes be caused by disabling or refusing to accept cookies." </p>


created: 2021-10-04T04:09:43-07:00
updated: 2021-10-04T10:56:41-07:00
title: Immagini verdi in un sito - Problemi di ricerca in un altro sito
tags: windows-7;desktop;websites;firefox-920;firefox-9201;
product: firefox
topic: websites
locale: it
answers: 1448331;1448349;
creator: alcises
content:
<p>Su questo sito <a href="https://www.ilfattoquotidiano.it/" rel="nofollow">https://www.ilfattoquotidiano.it/</a> le immagini sono tutte verdi: è un problema che assolutamente non riesco a risolvere e l'errore si ripresenta con tutti i siti basati su firefox.  Invece su google sui siti basati su google nel sito <a href="https://www.ilgiardinodeilibri.it/" rel="nofollow">https://www.ilgiardinodeilibri.it/</a> non mi funziona la funzione "cerca" e di conseguenza non posso cercare nulla e il sito ilfattoquotidiano funziona correttamente. </p><p>Qualcuno potrebbe aiutarmi? Grazie </p>


created: 2021-10-04T04:09:08-07:00
updated: 2021-10-04T09:32:34-07:00
title: malware download notice comes back each time I start Firefox
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448301;
creator: MLyle
content:
<p>The notice says that 2 of the files I've attempted to download contain malware, and that the 3rd one just failed to download.  I've clicked on "clear all downloads" several times,  but the notice keeps coming back.  I've securely trashed these files from my computer download folder, but am concerned that the malware is causing the notice to come back repeatedly.  How can I make it go away? </p>


created: 2021-10-04T04:00:15-07:00
updated: 2021-10-04T04:00:15-07:00
title: primary password
tags: desktop;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: 4cpu
content:
<p>I logged in this morning only to find that my primary password has been disabled.  This has happened twice before.  What gives?  Is your system being hacked and what is the point of having a primary password only to find it disabled? </p>


created: 2021-10-04T03:49:49-07:00
updated: 2021-10-04T09:33:35-07:00
title: Bookmarks and history
tags: windows-7;desktop;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1448303;
creator: sonicjoe
content:
<p>After a recent update,I noticed the history is no longer being kept, I checked settings all is good there, also, I am unable to create a new bookmark and am unable to delete an existing bnookmark. I've gone through some of your help files but am unable to correct this. Is there a way to fix this without losing all my current bookmarks? Looked on the web for help but am unable to fix this. </p><p>Thank you in advance Dave Markowski </p>


created: 2021-10-04T03:47:31-07:00
updated: 2021-10-04T03:47:31-07:00
title: Task bar and bookmarks font
tags: desktop;bookmarks;windows-10;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: joelfradin
content:
<p>I can't for the life of me explain why enlarging these fonts is not easily done. The font is tiny! Not everyone is 28, know what I mean? I've reviewed what's been written on this before in support, but I see nothing very useful. Surely, I can't be the only person who needs to enlarge these fonts. Please help! </p>


created: 2021-10-04T02:57:10-07:00
updated: 2021-10-04T16:13:11-07:00
title: How do I stop firefox from putting visited pages on shortcuts bar?
tags: desktop;other;windows-10;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1448432;
creator: miss.wigglebutt
content:
<p>Hiya, </p><p>New Tab / Home Page &gt; The handy "Shortcuts" Bar &gt; </p><p>How do I make it so it's only sites I WANT there, aka sites I've saved? I'm tired of it just filling this bar up with random pages I visit once or twice. </p><p>I want it to just be shortcuts I CHOOSE. </p><p>I KNOW that I can keep clicking 'dismiss' on the unwanted shortcuts, BUT I SHOULDN'T HAVE TO. </p><p>TIA </p>


created: 2021-10-04T02:30:08-07:00
updated: 2021-10-04T16:08:54-07:00
title: Recovery Key
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1448428;
creator: LiamThom96
content:
<p>I recently set up Firefox Recovery Keys knowing that I was formatting my PC.  I am logged into my Firefox account on my laptop and have forgotten my password. Using Firefox Sync and Google Authenticator, I can log into Firefox on my Android.  </p><p>I am trying to log into Firefox on my PC now, and have forgotten my password, and now none of the Recovery Keys I was given by Firefox are working (I am correct in saying these keys are 10 digits long, and you are given multiple keys when setting up the Recovery Keys?). </p><p>I cannot reset my password and lose all of my generated logins. Is there any other way to log into Firefox on desktop, say using google authentication or sync like android? </p>


created: 2021-10-04T01:43:58-07:00
updated: 2021-10-04T08:20:53-07:00
title: Nefunguje odesílání pošty na adresu gmail.com z adresy @quick.cz, z adresy @seznam.cz to jde!
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: cs
answers: 1448275;
creator: lubombar
content:
<p>Nefunguje odesílání pošty na adresu <a href="http://gmail.com" rel="nofollow">gmail.com</a> z adresy @quick.cz, z adresy @seznam.cz to jde! </p>


created: 2021-10-04T01:33:11-07:00
updated: 2021-10-04T12:55:43-07:00
title: right-click underline
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1448385;
creator: Breaks
content:
<p>Hi there, When I  browse around,and then I right-click.Some underline appears，most of which are under capital letter.How to remove them? Many thanks </p>


created: 2021-10-04T01:28:48-07:00
updated: 2021-10-04T03:25:55-07:00
title: PR_END_OF_FILE_ERROR
tags: windows-7;desktop;fix-problems;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1448240;
creator: flamr0342
content:
<p>I've been not able to access any website 'cause of this PR_END_OF_FILE_ERROR I clearly checked it and connected all the networks but it's not accessing any website, i need help ASAP </p>


created: 2021-10-04T00:11:33-07:00
updated: 2021-10-04T08:33:24-07:00
title: "allow cookies to be stored on this device" warning, but cookies are enabled
tags: desktop;cookies;escalate;needsinfo;windows-10;firefox-910;
product: firefox
topic: cookies
locale: en-US
answers: 1448241;1448259;1448276;
creator: matteo.rizzini
content:
<p>Hi there, I have a strange behavior in firefox: when navigating to Yeastar support website (<a href="https://support.yeastar.com/hc/en-us" rel="nofollow">https://support.yeastar.com/hc/en-us</a>) and trying to sign in, i receive the following message: "To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once. " If I put my username and passwords, I am unable to press the "Sign in" button. If I do the same from an incognito session, the message doesn't appear and I am able to log in through the "Sign in" button (see attached screenshot). </p><p>I tried to read many articles about allowing cookies from the firefox documentation but none has solved my problem. I'm running Firefox version 91.0 from a VDI (Citrix Desktop) and I have no admin privileges. Is there anything I can set in order to resolve this problem? </p>


