# 2021-yearly-ff-questions-en-us

created: 2021-04-03T17:36:13-07:00
updated: 2021-04-03T17:36:13-07:00
title: Address bar background has orange stripes with a robot icon
tags: windows-7;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: SurlynSalsa
content:
<p>This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.  </p><p>Please refer to the attached image. Thank you, </p>


created: 2021-04-03T17:31:29-07:00
updated: 2021-04-03T17:31:29-07:00
title: Missing Backspace functionality
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: glenktn
content:
<p>Why did Firefox developers simply disable "Backspace" instead of making it a selection in "Settings"?  I understand why some users can't stay "focused" and lose typed data, but the rest of us really like the backspace function to go back a page. </p><p>Yes you can re-enable it (&amp; I did so) using "About:Config" but that's akin to REGEDIT and not for the faint of heart... </p><p>Am I going to have to make this edit every time FF Updates?  and on each of my PCs? </p>


created: 2021-04-05T16:43:14-07:00
updated: 2021-04-05T16:44:10-07:00
title: Porque o sync não funcionou dessa vez?
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: pt-BR
answers: 1403660;
creator: cesar.mondschein
content:
<p>Formatei o PC, instalei o firefox, ao logar na conta esqueci a senha e redefini, loguei e cliquei no sync e nada aconteceu </p>


created: 2021-04-05T16:25:06-07:00
updated: 2021-04-05T16:25:06-07:00
title: Problema en el respaldo de sync
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: es
creator: lucassamirgorosito
content:
<p>Hola, tuve un problema con mi notebook y tenia que formatear asi que antes sincronicé todo los del navegador donde dice sync, pero ahora que instalé e inicié sesion no se volvió a sincronizar nada y necesito ayuda porque tengo tanto como contraseñas como marcadores importantes, ayuda. </p>


created: 2021-04-05T16:19:39-07:00
updated: 2021-04-05T16:19:39-07:00
title: Track Pad- Back Gesture Not Working
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: gisobx
content:
<p>Hi all, </p><p>Have a new Dell XPS, using Chrome as my primary browser.. however its a pig on power consumption. I recently switched back to Windows, was a iOS user for last 10 years.. Remember the good Windows XP Firefox days... </p><p>I am unable to go back using the track pad, my gesture when I swipe with two fingers from left to right doesn't work... However this works just fine on MS Edge, or on Chrome. I am able to scroll up and down, and zoom in and out of text using my track pad, but my back gesture doesn't work... Has anyone had this issue before? </p><p>All the best, GB </p>


created: 2021-04-05T15:51:02-07:00
updated: 2021-04-05T16:46:27-07:00
title: Extention reloads
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403662;
creator: patrick.regan
content:
<p>Hi all! </p><p>I'm having an issue where Firefox is only remembering that I'm signed into certain accounts.   </p><p>Let me explain what I mean: </p><p>Firefox has no problem remembering that I've signed into my Google account or my Amazon account.  However, every time I close and open Firefox, it reloads three extension pages (evernote, twoseven, and pushbullet if you're curious) as though I had JUST installed them for the first time and asking me to sign in to them. </p><p>In addition, if I attempt to use Google's text for web feature, I have to sign back in with my phone (scan a QR code) if I close the window at all, even if I select the option for Google to "Remember this browser". </p><p>Obviously these could be separate issues, but they seem related to my lay understanding.  Would appreciate any help.  Thanks! </p>


created: 2021-04-05T15:48:06-07:00
updated: 2021-04-05T15:48:06-07:00
title: Assign a website to a container
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: Snikers.911
content:
<p>as seen <a href="https://support.mozilla.org/en-US/questions/1233468" rel="nofollow">https://support.mozilla.org/en-US/questions/1233468</a> </p><p>Managing container still isn't easy. You can reopen a tab in a "no container" by clicking ON the tab itself but this option isn't available in the "always open this site in" </p><p>There NO option to move the "X coloc" tab to a "no" container. </p><p>For site that open new tab it doesn't open new tab in the same container  </p><p>Exemple :  Spotify i managing 2 account (one for me, one for the kids). I chose to alway open it in the "green" container, but as i try to login with Gmail while in the green, it open in a new "no container" tab instead of opening in a "green one". Worst i can see it going from green to orange no black.  </p><p>So, only way to really do it for not : "X coloc tab" an use a private browsing </p>


created: 2021-04-05T15:30:12-07:00
updated: 2021-04-05T15:30:12-07:00
title: Local Overrides in Firefox? (For Developers)
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: cqfllp
content:
<p>I have recently switched from Chrome to Firefox. All features that I used in Chrome seem to exist in Firefox as well, until I found out that there are no local overrides in Firefox? </p><p>Some Information about this feature(it firstly appeared in Chrome's dev build in 2017): <a href="https://www.youtube.com/watch?v=7-XnEMrQnn4&amp;t=251s" rel="nofollow">Local Overrides</a> </p><p>Personally I found this feature very useful and convenient when debugging directly in your browser and immediately takes effect after a page refresh. </p><p>I wonder if anyone else submitted a feedback or even had a discussion about this feature? I tried to send a suggestion about this feature but they temporarily disabled the submission form. </p>


created: 2021-04-05T15:22:57-07:00
updated: 2021-04-05T15:22:57-07:00
title: Email
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: rhonda.bartjohnson
content:
<p>Over the last week or so I have been unable to receive my CenturyLink email through Mozilla Foxfire. I am having to use Chrome to receive &amp; send my emails... Help anyone?! </p>


created: 2021-04-05T14:48:33-07:00
updated: 2021-04-05T16:41:37-07:00
title: Overlapping lines of text on online forms
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403637;1403642;1403651;1403656;1403658;
creator: Davestats1
content:
<p>In the last 2 weeks I have had issues with 3 different websites. In all 3 cases I was filling in an online form. In the first 2 I filled the form in and clicked submit and was ejected. In today's case I could see that 2 lines of text were overlapped. I could find no way to click the underlying yes/no circles. I have attached a screenshot of what I get. After several attempts with suggestions from support, I tried Microsoft Edge and had no issues. Therefore, I concluded that the fault was not in the websites. I have tried changing font size with no improvement.  Help!! </p>


created: 2021-04-05T14:33:40-07:00
updated: 2021-04-05T15:21:13-07:00
title: Capture the shift key when pressed
tags: mac-os;desktop;privacy-and-security_1;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1403647;
creator: codyb29
content:
<p>I am writing a program that requires me to detect when a shift key is pressed and do something. Something like </p><p>window.addEventListener('keydown', event =&gt; console.log(event), false);  // expect to see an event logged to console when pushing the "shift" key </p><p>This works great on all browsers except Firefox. "alt" and "fn" keys are also not able to be detected on Firefox. Is there some sort of advanced security settings I can disable to let me capture these things? </p><p>Thanks in advance. </p>


created: 2021-04-05T14:15:30-07:00
updated: 2021-04-05T16:30:54-07:00
title: Missing the minimize, maximize and restore option when right clicking at the top on the window.
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403643;1403659;
creator: ali.abid
content:
<p>Missing the minimize, maximize and restore option when right clicking at  the top on the window.  I have tried opening firefox in safe mode but still it is giving the same options. Can anyone help. How do I change it to standard options. See screenshot attached. </p>


created: 2021-04-05T13:47:45-07:00
updated: 2021-04-05T13:47:45-07:00
title: Restauração
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: pt-BR
creator: molinamarina118
content:
<p>Oi,tive um problema com a restauração do firefox,no site dizia que eu não iria perder meus favoritos,mas quando restaurei ele,eu perdi todos os meus favoritos. Arrumem por favor. </p>


created: 2021-04-05T13:25:31-07:00
updated: 2021-04-05T13:25:31-07:00
title: Enhancements and Issues: Multi-Account Containers
tags: desktop;tabs;windows-81;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: Starbuck
content:
<p>I don't see another place to post this. If someone provides a link to a tracker I'll be happy to repost. I should also probably open these items in different posts. I will do so if required. </p><p>I see a few places where Multi-Account Containers can be improved: </p><p>1) More icons - ability to use all Google Material Icons, even if the ID is manually entered 2) More colors - with color wheel or entry of #RGB 3) From the <a href="/en-US/kb/containers" rel="nofollow">Multi-Account Containers Support page</a>, "The sync feature will align Multi-Account Containers on different computers" - This does not appear to be working with v87 on two systems. 4) Also from that page, "Assign a website to a container" does not appear to be documented: Three dot Page Actions in address bar &gt; Alway open this in a container. </p><p>Am I missing existing functionality or documentation? </p><p>Thanks! </p>


created: 2021-04-05T12:44:28-07:00
updated: 2021-04-05T16:15:05-07:00
title: How do I get an add-on from Manage Extensions page to overflow menu?
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403613;1403640;1403641;1403655;
creator: Nisaba
content:
<p>When you search for an add-on, then install it, how do I get it from the Manage Extension page to the overflow menu? </p>


created: 2021-04-05T12:33:30-07:00
updated: 2021-04-05T12:57:20-07:00
title: not able to provide email address when requested
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403614;
creator: jkkirchner
content:
<p>When on a website, filling out an application,etc and they ask me to provide an email address, even though I type it in the box provided it doesn't register.  This has started to happen within the last 2-3 weeks and it prevents me from filling out forms and applications that ask for my email address or even an alternate email address.  The box will simply light up and keep telling me to provide an email address and therefore won't allow me to finish the application and/or form.  If I go to Safari, I can successfully accomplish the task.  So I know it's something in Firefox that's causing this to happen.  Please help. </p>


created: 2021-04-05T12:32:53-07:00
updated: 2021-04-05T13:14:17-07:00
title: Disney Plus zooming on Firefox Desktop
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403615;1403623;
creator: Malakim29
content:
<p>I have a bit of a strange one. </p><p>When streaming a video on Disney+ the video acts like it zooms in like its on a mobile but im using it on a desktop and cuts off the bottom half of the screen when I maximise Firefox, I can't even go full screen because the full screen icon drops off the monitor. I tried it in Chrome and i don't get that issue. </p><p>Its an odd one thats leaving me scratching my head. Anyone with any thoughts? </p>


created: 2021-04-05T12:32:50-07:00
updated: 2021-04-05T13:43:01-07:00
title: Firefox not lauching any pages or any 'about:' pages from url bar
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403616;1403622;1403628;
creator: bellgrad
content:
<p>Since two days I can't connect to any websites or getting options page directly. Enter about:config, about:preferences also doesnt work in the url bar. (The url is also suggesting theses pages.) </p><p>I already reset Firefox, changed the profile, cache cleared. Event a full purge with apt purge firefox and removing any firefox files didnt resolved my problem. </p><p>If I'm clicking in the top right menu&gt;preferences, this doesnt launch the tab. </p><p>The only thing working is passing by the <strong>top right menu&gt;help&gt;troubleshooting</strong> informations. Only on this page I can replace about:support by about:preferences in the url bar and now I can get the preferences... If I try to enter a url like <a href="http://google.com" rel="nofollow">google.com</a> in the same place, it's loading but spinning indefinitely. </p><p>Firefox is the only browser getting this kind of problem. </p><p>Downgrading to 86.0 release or use developper edition didnt work. </p><p>It's the first time in so many years that I'm getting this. I don't know where the solution can be. </p><p>Thanks by advance. </p>


created: 2021-04-05T12:22:58-07:00
updated: 2021-04-05T13:00:08-07:00
title: Turned on computer a message in yellow said I needed to Restart Firefox
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403617;
creator: Rhonda_89
content:
<p>I followed instructions so I was in Safe Mode this is the URL: ttps://<a href="http://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_1-restart-your-computer" rel="nofollow">support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_1-restart-your-computer</a> I have no idea if I am in safe mode or not. Followed instructions to disable add-ons which I did. Next instruction was to clear History, cache, and something else. Next instruction was to restart with add-ons disabled but it didn't say that. It said retart with add-ons enabled, under "Help". I'm at a complete loss. I didn't know I was having any problems with Firefox in the first place. However, when I turned on my computer this morning a completely different wallpaper, one of my photos, showed up, not the usual background. I don't know where to go from here. I need help. It's frustrating when the instructions use different wording than the information on the screen. This URL is where I started: <a href="https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_1-restart-your-computer" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_1-restart-your-computer</a>. Show details says Troubleshooting Information: Share Data Hide details says Firefox version 87.0 Windows 10 </p><p>HELP...I'm Lost </p>


created: 2021-04-05T11:08:21-07:00
updated: 2021-04-05T11:08:21-07:00
title: Browser sites open half screen instead of full screen
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: dansherry2
content:
<p>In Firefox on desktop Mac: </p><p>After a search, then clicking on a search result from the list of options, the selected link always opens as a half screen instead of the normal full screen I've always had in the past.  I then have to manually spread the half screen result out to full screen.   </p><p>Clicking on any bookmarked link, they still all open normal full screen.   </p><p>Don't have the problem in Safari but I prefer using Firefox.   </p><p>This problem suddenly came up after many years of normal 'full screen' Firefox operation.   </p><p>How can I make these search results open as a (normal) full screen in Firefox - like they always used to do?   </p><p>Not very computer savvy if someone can give me 'Firefox for Dummies'  assistance. </p>


created: 2021-04-05T11:02:11-07:00
updated: 2021-04-05T16:26:04-07:00
title: Websites are unreadable sometimes.
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403619;1403657;
creator: diburges
content:
<p>Websites are sometimes unreadable.  Problem only happens in Firefox.  If I print an unreadable page it prints clearly. </p>


created: 2021-04-05T10:52:46-07:00
updated: 2021-04-05T15:50:31-07:00
title: Firefox browser looks like a redacted document
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1403620;1403644;1403652;
creator: corn.maryl
content:
<p>updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from letters to blocked out squares making my email look like it has been redacted.  How can I fix my Firefox installation to stabilize the font.  I tried reinstalling and updated the advanced settings but I don't think that is the issue, it almost seems like a virus. </p>


created: 2021-04-05T10:51:08-07:00
updated: 2021-04-05T10:51:08-07:00
title: How to Hide the URL Address in the Browser Status Bar
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: bob2020
content:
<p>Hello everyone ! This is my first time here. </p><p>I would like your help on how can we hide or remove the URL status bar at the bottom left? </p><p><a href="https://www.youtube.com/watch?v=GPi9W4vDglo" rel="nofollow">https://www.youtube.com/watch?v=GPi9W4vDglo</a> </p><p>This page may reveal addresses that are not necessary and pose little security concerns.  </p><p>I found various things in the forums like for example this </p><pre><a href="https://actualwizard.com/hide-url-link-in-browser-status-bar" rel="nofollow">https://actualwizard.com/hide-url-link-in-browser-status-bar</a> </pre> <p>there may be a solution with htlm and javascript but as I am not a coder I do not know more. </p><p><br> Thank you for helping me (and it would be even better if your solution is in video). </p>


created: 2021-04-05T10:21:16-07:00
updated: 2021-04-05T10:21:16-07:00
title: Youtube is unusable
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: dragos.08mai
content:
<p>Made the same thread on this forum, the thread is here: <a href="http://forums.mozillazine.org/viewtopic.php?f=38&amp;t=3072671&amp;p=14888449#p14888449" rel="nofollow">http://forums.mozillazine.org/viewtopic.php?f=38&amp;t=3072671&amp;p=14888449#p14888449</a> Basically tried everything that I wrote there, tried creating a new profile, same results Besides, every time I refreshed Firefox, I got the SEC_ERROR_UNKNOWN_ISSUER error that I solved by enabling the security.enterprise_roots.enabled option Thank you </p>


created: 2021-04-05T09:02:24-07:00
updated: 2021-04-05T09:42:48-07:00
title: Primary language changed from English to French on all websites
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403554;
creator: larrykirsch
content:
<p>Previously posted that Firefox changed my primary language from English to French--affecting all websites-- and I can't make it recognize English as my language default. After basic troubleshooting, I followed suggestions posted on the Forum without success. Any additional ideas? </p>


created: 2021-04-05T09:00:25-07:00
updated: 2021-04-05T16:15:12-07:00
title: mizí mi záložky
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: cs
answers: 1403654;
creator: plansky.zelvik
content:
<p>jak vrátím záložky, které se mi na jednom zařízení smazaly a pak díky synchronizeci postupně mizí i na ostatních zařízeních? </p>


created: 2021-04-05T08:59:56-07:00
updated: 2021-04-05T13:04:57-07:00
title: trouble accessing Centurylink.net email
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403621;
creator: s.ludtke
content:
<p>for over a week I have not been able to access my <a href="http://Centurylink.net" rel="nofollow">Centurylink.net</a> email..  when I have logged in and click the email button, the page brought up has a different URL than usual and page is blank.  my email will work fine with the MS Edge browser.  I have two computers, one using windows 7 and the other windows 10 and neither computer with the firefox browser will work for my email.  everything else works fine in firefox.  when I called centurylink last Monday they claim the problem is not on their end.  I've cleared the cache and that didn't help.  One computer is using Malwarebytes, but not the other. frustrated! </p>


created: 2021-04-05T08:36:44-07:00
updated: 2021-04-05T08:51:55-07:00
title: Windows 10 Fresh Install / Will Firefox be just how I left it?
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1403537;1403544;
creator: jamesoncocherell
content:
<p>It looks like I have to do a fresh install of windows 10, due to malware. After this is done and I re-install Firefox, and log in, will it be just how I left it?  </p><p>If someone knows how I can get these "Allowed Threats" to not be allowed anymore, that would be great! </p>


created: 2021-04-05T08:32:53-07:00
updated: 2021-04-05T13:48:05-07:00
title: update
tags: mac-os;desktop;download-and-install_1;firefox-580;
product: firefox
topic: download-and-install
locale: en-US
answers: 1403539;1403631;
creator: hillbillyjim6
content:
<p>Updated from 58 to 72 yesterday. Didn't take, still have 58. Also today got a popup saying I should update to 78? Great, sure would be nice if firefox had an actual person to talk to and explain my utter and complete disgust with this f ing waste of my valuable time but I guess you all really do NOT care about your customers or their time? </p>


created: 2021-04-05T08:27:42-07:00
updated: 2021-04-05T12:47:04-07:00
title: How to recover the "browsing history" has been cleared.
tags: desktop;other;needsinfo;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403541;1403545;1403610;
creator: bottaripaolo
content:
<p>Hello to all. </p><p>By mistake I have cleared the browsing history, cache and cookies. I would like to recover the old precedents for "browsing history" because it is now completely empty and stores the list of visited sites. </p>


created: 2021-04-05T08:22:40-07:00
updated: 2021-04-05T08:50:22-07:00
title: slow banking site
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403543;
creator: js_consulting
content:
<p>recently Firefox displays warning, shown attached *.png below. Only seems to be on this one bank site making it unusable. Bank support knows of no known issues with Firefox. ver 87.0 (64 bit) on W 10 pc Cleared history, cache and cookies multiple times. Suggestions appreciated. Thank you. </p>


created: 2021-04-05T07:52:45-07:00
updated: 2021-04-05T07:52:45-07:00
title: GPO not working
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: g52x
content:
<p>Hi comunity. </p><p>I'm trying to use the Firefox ADMX GPO files wtih a Windows 2012 R2 domain controller. The GPO's are applied on my test system. I checked it with gpresult. But no rule are affected on Firefox. If I use "about:policies" the message is: </p><p>"Der Dienst für Unternehmensrichtlinien ist inaktiv." (The service for company guidelines is inactive.) </p><p>Version 78.9.0esr (64-Bit) </p><p>What is my mistake? </p><p>I'm looking forward to your reply. </p><p>Best regards Sven </p>


created: 2021-04-05T07:49:27-07:00
updated: 2021-04-05T07:49:27-07:00
title: Logins not syncing between 2 Mac laptops
tags: mac-os;desktop;sync;firefox-870;
product: firefox
topic: sync
locale: en-US
creator: kbs.smith
content:
<p>Hello, I purposely signed up for a Firefox account so I could move all my logins and bookmarks to my new MacBook Pro. I signed in from both devices and the "new" device won't sync. I can't get any of my 119 logins to appear.  Why is this? The original laptop is a MacBook Air. Thank you </p>


created: 2021-04-05T07:29:23-07:00
updated: 2021-04-05T07:29:23-07:00
title: Set notification window default location
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: sep231
content:
<p>Does anyone know if I can move the default location of the notification window in Firefox? Current it displays in the top right corner of my screen and right above another window that I need to always see. See image. Thanks. </p>


created: 2021-04-05T07:28:59-07:00
updated: 2021-04-05T07:28:59-07:00
title: Not able to play youtube livestream (including the videos that were streamed earlier)
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: sudipchowdhury47
content:
<p>I am not able to play youtube livestream videos (including the videos that were streamed earlier). I am using Ubuntu 20.04.2 and firefox 87.0 (64-bit). I tried disabling all the extensions; but no luck. I am facing the same issue with BlueJeans also. Youtube displays - "Your browser can't play this video." </p>


created: 2021-04-05T07:28:31-07:00
updated: 2021-04-05T12:41:49-07:00
title: Pocket in Firefox Library
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403551;1403553;1403608;
creator: sep231
content:
<p>Mozilla removed Pocket from the library over the last few months. Anyone know if it can be added back? </p>


created: 2021-04-05T07:27:20-07:00
updated: 2021-04-05T12:51:03-07:00
title: "www firefox com cn"
tags: linux;desktop;download-and-install;privacy-and-security_1;escalate;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1403546;1403549;1403611;
creator: SyntaxNero
content:
<p>Sir/Ma'am, </p><p>My system is a standard install, and when I open Firefox, click Help, About Firefox, and then click the linked word (Mozilla) "Firefox is designed by Mozilla" it takes me to "www firefox com cn" ? </p><p>Is the version of Firefox in the Linux repositories the China version with an American facelift? </p><p>I know you all do not have command and control of this, but I thought someone should be aware that the default Firefox browser for Linux installs seems to be the CCP Firefox and not American version. With all the CISA activity, it might be something to look into.  </p><p>Kernel: 5.4.0-70-generic x86_64 GCC v: 9.3.0 Desktop: Cinnamon 4.6.7           Distro: Linux Mint 20 Ulyana Base: Ubuntu 20.04 focal </p><p>Firefox for Linux Mint: 87.0 (64-bit) </p>


created: 2021-04-05T07:00:07-07:00
updated: 2021-04-05T07:00:07-07:00
title: Firefox blocking Gmail popups even with an exception
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: stephanieknu
content:
<p>Hi, folks. Firefox (87.0) has just started blocking my popups on gmail even though I have an exception for <a href="http://mail.google.com" rel="nofollow">mail.google.com</a>. (I can no longer compose/edit a message in a new window, for example.) - I can't choose to "allow popups for <a href="http://mail.google.com" rel="nofollow">mail.google.com</a>," as that option is grayed out (likely since I already have that exception in place), and if I choose to "show" the window, it isn't functional (just blank).  - I tried starting in Firefox Safe Mode (extensions disabled) and have the same trouble. -If I edit my popup blocker settings so that I'm not blocking _any_ popups, this does resolve the problem: gmail functions as it should. But of course I'd prefer to have a popup blocker in place for other sites.  I welcome any wisdom. Thanks! </p>


created: 2021-04-05T06:30:01-07:00
updated: 2021-04-05T08:46:42-07:00
title: Firefox Won't Start
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403526;1403528;1403532;1403540;
creator: cmheikkinen
content:
<p>When I try to start firefox, the program opens for a second, and then immediately closes, without a crash report or anything. I have checked the system files, and there isn't any to delete, I have also tried opening in safe mode, and it still does not work. I have obviously also deleted and redownloaded the program, and nothing is working. Please let me know what is going on. </p>


created: 2021-04-05T05:33:14-07:00
updated: 2021-04-05T06:02:29-07:00
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1403511;
creator: neilben
title:
I cannot edit my gmail address as my hotmail address was hacked.  When I go to instructions on how to change it by adding a secondary first, I do so and it says that address already exists.

content:
<p>To get my gmail account registered and my hotmail account deleted or removed. Please send response to: npbenninger@gmail.com Thank you! </p>


created: 2021-04-05T05:04:57-07:00
updated: 2021-04-05T06:05:25-07:00
title: Firefox crashes OS when launching.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403512;
creator: kadetsr
content:
<p>I have my system up to date and no updates are available. The O.S. runs fine with the exception until I launch firefox which causes what I would describe as a SEVERE screen tearing. The description would be LARGE horizontal bands of angled multi colored squares on both of my monitors. I am unable read or distinguish anything! However when I type on the keyboard I can see the large squares changing colors. This may be a graphic display issue. A push of the power button restart is now required.   </p><p>I uninstalled and reinstalled Firefox which changed nothing </p><p>I can use Epiphany Browser, and run other applications just fine even FooBilliard++ with no issues until I launch firefox.  </p><p>Thanks Kadetsr </p>


created: 2021-04-05T04:58:58-07:00
updated: 2021-04-05T09:49:04-07:00
title: Multiples tabs problem since the last update
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1403513;1403520;1403523;1403531;1403536;1403547;1403555;
creator: ptipersobonus
content:
<p>Hello, please forgive my language since it's not my native one, I hope it will be understandible... </p><p>Since the last firefox update, I've got an issue with my tabs. I use a lot of them (3000+) and it wasn't a problem until now : when I started my computer, firefox launched all the tabs of my previous session, but they loaded only when I selected one of them. I could still launch other program, play games etc </p><p>Now when I launch my computer, my memory is sucked dry by firefox (50% to 80%), firefox take a massive amount of time to launch and load my previous session (5 secondes before update, 5-10 minutes now) and I can't use it without some serious lags. If I try to open new tabs it's getting worst and worst. I've try to restart it, repair it etc, but when I try to reload my tabs with a backup, the same issue happen again... </p><p>Does someone has an idea to fix this ?  Or what the problem can be ? </p>


created: 2021-04-05T04:46:12-07:00
updated: 2021-04-05T05:40:25-07:00
title: Execution Error Code
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1403509;
creator: info5200
content:
<p>Good Morning, </p><p>I have installed and re-installed Firefox 4 times and when I launch the browser nothing shows up. I can't get to any websites and it is giving me this error "code execution VCRUMTIME140_t.dll not found." Can anyone help with this? I would greatly appreciate it. Not wanting to use any other browser, been using Firefox for over 10 years. </p>


created: 2021-04-05T04:06:10-07:00
updated: 2021-04-05T04:06:10-07:00
title: MAILTO OPTIONS. No "Use Gmail" in the mailto options
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: wilts43
content:
<p>Help Please! I 've recently upgraded from Win 7 to Win 10 and one of the many annoyances is that I can't "email a link" any longer from Firefox. I have searched the web &amp; followed all the instructions but the "use Gmail"  option is simply absent from the dropdown choices in Options/Applications/Mailto Please, please how can I get the "use gmail" option. Many Thanks </p>


created: 2021-04-05T02:57:19-07:00
updated: 2021-04-05T02:57:19-07:00
title: Firefox Browsing BT mail
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: chris_burgess
content:
<p>‘I am having problems deleting BT emails sometimes I check a mail to delete and the check box of the following email is checked. Seems to be no way out of this when it happens, I have close Firefox and start again. </p>


created: 2021-04-05T02:39:01-07:00
updated: 2021-04-05T02:39:01-07:00
title: Web notifications not working
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: adamlidvall8
content:
<p>How do I get push notifications to work in the browser? For example for twitter I've allowed notifications in the browser and it doesn't work. Also don't get them with <a href="http://distill.io" rel="nofollow">distill.io</a>. I'm using a updated macbook if that matters </p>


created: 2021-04-05T02:26:10-07:00
updated: 2021-04-05T02:26:10-07:00
title: Reverting to An Older Version of Firefox
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: eugbug1
content:
<p>Which version of Firefox do I have to revert to that will allow me to put tabs under the address bar and not have tabs the same colour as the menu bar? I had the current version of Firefox installed, but after doing a Windows reset to the 20H2 version of Windows 10, the even newer version seems to be less customisable. </p>


created: 2021-04-05T02:24:28-07:00
updated: 2021-04-05T02:24:28-07:00
title: frame rendering
tags: desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: lucianosteve
content:
<p>How can I decently render this frame? </p><p><a href="https://github.com/pcm-dpc/COVID-19/blob/master/schede-riepilogative/regioni/dpc-covid19-ita-scheda-regioni-20210404.pdf" rel="nofollow">https://github.com/pcm-dpc/COVID-19/blob/master/schede-riepilogative/regioni/dpc-covid19-ita-scheda-regioni-20210404.pdf</a> </p>


created: 2021-04-05T00:38:20-07:00
updated: 2021-04-05T00:38:20-07:00
title: SSL CLIENT CERTIFICATE AUTHENTICTION ERORR
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: bnbtoursandtravels
content:
<p>I AM USING MOZILA 87 VERSION IN MAC OS </p><p>my digital signature stored in pendrive , through Entersafe. it is showing in Keychain but server does not connect ,display like that -Important Message The Page Requires a Client Certificate </p><p>The page you are attempting to access requires your browser to have a Secure Sockets Layer (SSL) client certificate that the Web server will recognize. The client certificate is used for identifying you as a valid user of the resource.  SO KINDLY HELP ME TO RESOLVE THIS ISSUE . IS IT POSSIBLE IF I DO set the about:config preference “security.osclientcerts.autoload” to true. IF IT WILL WORK PLEASE TELL WHERE IS LOCATED IN MY BROWSER VERSION 87 </p>


created: 2021-04-05T00:13:22-07:00
updated: 2021-04-05T00:15:17-07:00
title: Always open PDF in Browser
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
answers: 1403485;
creator: _lenni
content:
<p>Hello, </p><p>If I open a PDF from the downloads section of this page: <a href="https://www.maschinenbau.rwth-aachen.de/cms/Maschinenbau/Studium/Im-Studium/Praktikantenamt/~ffnv/Anerkennung-des-Praktikums/" rel="nofollow">example pdf</a> (all the way at the bottom) I get a popup asking "What should Nightly do with this file?". I always want to open the pdf in the browser, that's why I checked the box next to "Do this automatically for files like this from now on.", however I keep getting the same popup over and over again. </p><p>This only happens for some links (e.g. the one I provided). </p><p>Is there any way to open *all* PDFs by default in Firefox? </p><p>Thanks in advance. </p>


created: 2021-04-04T21:55:59-07:00
updated: 2021-04-05T03:53:12-07:00
title: Firefox refuses to open
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403473;1403476;1403502;
creator: creepster217
content:
<p>Attempting to open Firefox in any way pulls up a white box as if it's about to open for a split second before immediately closing. Refreshing, uninstalling/reinstalling, and attempting to boot to Safe Mode all pull up the same result. </p>


created: 2021-04-04T20:04:45-07:00
updated: 2021-04-05T03:58:18-07:00
title: Trojan reported by Malwarebytes. Blocks email attachments
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403503;
creator: jturn
content:
<p>How to overcome this Trojan threat? Malwarebytes <a href="http://www.malwarebytes.com" rel="nofollow">www.malwarebytes.com</a> </p><p>-Log Details- Protection Event Date: 4/5/21 Protection Event Time: 12:41 PM Log File: 7143c342-95b8-11eb-838e-94c691a117ad.json </p><p>-Software Information- Version: 4.3.0.98 Components Version: 1.0.1173 Update Package Version: 1.0.39110 License: Premium </p><p>-System Information- OS: Windows 10 (Build 19041.867) CPU: x64 File System: NTFS User: System </p><p>-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,  </p><p>-Website Data- Category: Trojan Domain: <a href="http://www.fastmailusercontent.com" rel="nofollow">www.fastmailusercontent.com</a> IP Address: 66.111.4.87 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe </p><p><br> </p><p>(end) </p>


created: 2021-04-04T19:45:34-07:00
updated: 2021-04-04T19:45:34-07:00
title: Ideas to improve New Print Preview Dialogue
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: Feejaybee
content:
<p>As the feedback option via help is unavailable at the moment, I'd like to give feedback on ways to improve the new Print Preview dialogue box. After using it for a while, I quite like the general concept, however the design has some flaws that could make it more user friendly. This is my wishlist. It would be great for others to add their ideas but please avoid the negative option of going back to the old dialogue, as that has been expressed in many other threads. </p><p>1. Add Simplify Page - I think this is in progress 2. Condense the dialogue box, there is too much white space. If it was more compact, every option could be visible removing the need for the "More settings.." extra click. 3. Rework/expand the Pages options. Currently there is only "all" or "custom". Bring it into line with the Windows dialogue and offer "Page 1" and "Selection". Maybe also a drop down list. In essence, having to type the specific pages should be the last resort. 4. The ability to choose the printer's "Tray" is missing (or hidden too well). 5. When the user is trying to choose a scaling option eg 80% or 90%, if the number is entered and then "enter" pressed, suddenly the document starts to print. Often scaling takes some trial and error, and pressing "enter" should not send the document to the printer. 6. The Scaling option should be higher in the box. It is more frequently used than Orientation etc. 7. I would prefer (others may disagree) that the dialogue default to the settings on the printer, regardless of what was changed last time. Instead of being confident that the page will default to my normal printing settings (eg tray 2, greyscale, one-sided etc), now I have to check the printer settings for every print, because it has probably remembered one small change made for the previous print session. </p><p>Please add to the list if you have constructive suggestions, or disagree with mine, and hopefully the feedback will be picked up... </p>


created: 2021-04-04T18:32:32-07:00
updated: 2021-04-04T18:32:32-07:00
title: Firefox Taskbar Icon
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: spikejones
content:
<p>Why does is the Firefox taskbar icon read "Mozilla Firefox (2)" when I slide the mouse over it? - I tried the posted answer - but it doesn't fix the problem </p>


created: 2021-04-04T18:24:13-07:00
updated: 2021-04-04T19:07:21-07:00
title: Is it possible to change the font size in toolbars?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1403447;
creator: bkribel
content:
<p>I have a vison problem and have difficulty reading the fonts in the menu and tool bars.  Is there a way to increase the font sizes? </p>


created: 2021-04-04T17:57:59-07:00
updated: 2021-04-05T12:21:59-07:00
title: Firefox won't allow app. Can I allow it somehow?
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1403510;1403604;
creator: carolobryan
content:
<p>want to add <a href="http://lightsource.com" rel="nofollow">lightsource.com</a> on Firefox.  Firefox will not allow it.  It's a religious channel and I want to add it.  Can I override Firefox somehow to get the channel? </p>


created: 2021-04-04T17:27:21-07:00
updated: 2021-04-04T17:27:21-07:00
title: https://acorn.tv/ does not download on my Linux Mint OS/Firefox browser since ~03/282021
tags: linux;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: zippy007cat
content:
<p><a href="https://acorn.tv" rel="nofollow">https://acorn.tv</a> does not download AV content. Get error messages. One such message shown in attachment. Trailers &amp; previews stream well , however. Android &amp; Windows OS devices continue download &amp; stream Acorn content on Firefox as before, no problems. Thank you. </p>


created: 2021-04-04T17:21:09-07:00
updated: 2021-04-05T03:40:00-07:00
title: Firefox'da ''Tarayıcınız kuruluşunuz tarafından yönetiliyor'' Hatası
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: tr
answers: 1403497;
creator: aderandro
content:
<p>Merhaba, Ubuntu 20.04 LTS üzerinde Firefox kullanıyorum. Bugün tarayıcı ayarlarıma girdiğimde <em>Tarayıcınız kuruluşunuz tarafından yönetiliyor</em> iletisi ile karşılaştım, ayrıca <em>Firefox Hakkında</em> ekranına girdiğimde de güncelleme yapmama izin vermiyor. Aşağıya ekran görüntülerini bırakıyorum, bu neden kaynaklanıyor? </p>


created: 2021-04-06T16:03:54-07:00
updated: 2021-04-06T16:03:54-07:00
title: Firefox functionality with Express VPN
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: david.lichtermann
content:
<p>I have been using Firefox (my primary browser) with Express VPN for two years. Lately Firefox will not download a home page if the VPN is connected. If I disconnect the VPN, Firefox will load, but at a very slow rate (close to a minute). I have tried starting Firefox with extensions disabled which had no effect. I have also communicated with Express VPN and have submitted diagnostic data to them. They state that since Chrome and Edge works fine with Express VPN, that the issue is with Firefox. I have used Firefox for quite a while and like the platform . . . but I must use a VPN and if the choice has to be made, I will become an Edge or Chrome user. Any suggestions will be appreciated. </p><p>Regards, Dave Lichtermann </p>


created: 2021-04-06T15:58:28-07:00
updated: 2021-04-06T15:58:28-07:00
title: Problem with the historic interface
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: litchis35
content:
<p>Hi, </p><p>I wanted to check my historic but I couldn't access it.  I first thought it had disappeared or something but it seems that the "show historic" button is actually hidden by my task bar. Or, in other words, the tab is too long. </p><p>I can't find anything in the setting to change it. </p><p>Thanks in advance if you know how to solve this problem. </p>


created: 2021-04-06T15:56:39-07:00
updated: 2021-04-06T15:56:39-07:00
title: Cannot Read Bookmarks Bar Labels
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: jcjanetcoker
content:
<p>I have never seen this before, but the "a's" are missing from the labels on my bookmarks bar.  They are either missing or whited out.  There is also a white line before the "e's".  I have attached an image.   </p><p>Thank You, </p><p>Janet </p>


created: 2021-04-06T15:24:35-07:00
updated: 2021-04-06T15:24:35-07:00
title: problem with some firefox search pages
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: bobgood32
content:
<p>Using Firefox I find that most not all search results produce pages with images not  included, gray area instead of photo Not happen with other browsers ,. I have tried all suggested solutions with no change. If I right clic area or page and "reload" the images will appear. I do not want to leave FF so can anyone suggest  real solution. Thank you Bob bobgood32@cox.net </p>


created: 2021-04-06T15:12:32-07:00
updated: 2021-04-06T15:12:32-07:00
title: Removing the text description of symbols on a web page
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: bayfly
content:
<p>On numerous web pages, the text description of a symbol obscures other info on the page. For example, the eye symbol to toggle on/off a password visual in a sign on block is obscured or covered by the word "SHOW". How do I remove these text descriptions? </p>


created: 2021-04-06T14:54:55-07:00
updated: 2021-04-06T14:54:55-07:00
title: Google Search blocked: Unusual Traffic detected from your computer
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: philar_02
content:
<p>Today, I was using my pc without any issues. And then a few hours later. When I opened google search and I wanted to look something up a message appears out of the blue. </p><p>Note: Hope it's only a google bug or something. :( It never happened before.  </p><p><strong>About this page</strong> </p><p>Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen? </p><p><br> IP address: --- --- -- --- Time: 2021-04-06T 16:49:--- URL: <a href="https://www.google.com.pe/" rel="nofollow">https://www.google.com.pe/</a>...... </p>


created: 2021-04-06T14:44:52-07:00
updated: 2021-04-06T14:44:52-07:00
title: Searching History
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: ferrisagency
content:
<p>There is a lot to love about Firefox.  However, it has perhaps THE worse history searching tools of any browser.  You cannot search by date, just "Last 7 Days" or whole months.  Even then you cannot see on which date the search was performed: stupid and inexcusable. </p>


created: 2021-04-06T14:30:28-07:00
updated: 2021-04-06T14:30:28-07:00
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: robbentring
title:
How to make Firefox automatically use a specific application when clicking on a link to a torrent file?

content:
<p>Firefox Browser 86.0.1 (32-bit) [Windows 8.1] </p><p>After installing Firefox, when clicking for the first time on a link to a torrent file, a dialog box "You have chosen to open" / "What should Firefox do with this file? (Open with... / Save File)" appeared. A day later, when clicking on another link to a torrent file, the same dialog box appeared, this time with the added checkbox option "Do this automatically for files like this from now on". </p><p>{About this, I wonder, why this checkbox option did not appear from the beginning. Is there a bug that prevents this checkbox option to appear in some circumstances? — Maybe the explanation for this is <a href="https://support.mozilla.org/en-US/questions/1263793" rel="nofollow">here</a>.} </p><p>Now, after I check the option "Do this automatically for files like this from now on", and select to open a torrent file with a specific application, the torrent file is opened by that application. So far, so good. </p><p>After that, I expected, when clicking in Firefox on another link to a torrent file, that the dialog box "You have chosen to open" would NOT appear again, and that the torrent file would be opened directly in the chosen application. But no, that dialog box "You have chosen to open" appears again each time I click on a link to a torrent file (with the option "Do this automatically for files like this from now on" being checked). So that checked option to do it automatically from now on, is not effective. </p><p>After that, the Content Type "TORRENT file" has appeared in "Options/General/Files and Applications/Applications", with the option "Always ask" selected. The fact that this option is selected now, is not expected, because of the checking of "Do this automatically for files like this from now on" earlier on. After selecting the alternative option "Use other...", and then choosing a specific application from a list of helper applications for the Content Type "TORRENT file", the corresponding Action is now set to use that specific application. </p><p>After that, when clicking in Firefox on another link to a torrent file, the dialog box "You have chosen to open" appears again (with the option "Do this automatically for files like this from now on" being checked). So now again, that checked option to do it automatically from now on, is not effective. The same happens when clicking on other links to a torrent file. </p><p>Why is the checked option "Do this automatically for files like this from now on" not effective? Is this a bug, or is there something that I can do to make it effective? </p><p>{I tried whether the extension "<a href="https://addons.mozilla.org/en-US/firefox/addon/content-type-fixer/" rel="nofollow">Content-Type Fixer</a>" could solve my problem, but this is not the case. When using this extension, it reported: "This content-type is already set up!"} </p>


created: 2021-04-06T14:23:32-07:00
updated: 2021-04-06T14:23:32-07:00
title: Problemas con mis contraseñas
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: es
creator: facu1294
content:
<p>Buenas tardes, recientemente he tenido un problema con mis contraseñas las cuales tenía guardadas en el navegador, todo empezó hace dos dias cuando decidí formatear mi PC por lo que firefox sería eliminado, yo pensé "Seguramente las contraseñas se queden guardadas en mi cuenta de firefox y sincronicen cuando lo reinstale asi como succede con los marcadores" sin embargo, antes de formatear hice una copia de la carpeta "Users" y exporté mis contraseñas a un disco externo. Cuando reinstalo firefox me doy cuenta de que ninguna contraseña se salvó, entonces digo "Bueno no importa las tengo guardadas las voy añadiendo a medida que las necesito" pero ahora cuando ingreso por ejemplo en google y pongo mi contraseña el sistema no la guarda, si me sale el cartelito de si la deseo guardar, pero por mas que oprima que si no lo hace, despues reviso y mis logins estan vacías, entonces no se que hacer, quería preguntar ¿Me recomiendan restablecer la carpeta Users? ¿Mi configuracion esta mal? lo dudo porque antes funcionaba bien ¿Como puedo sincronizar mis contraseñas? ¿Como arreglo este problema? ¿Hay alguna forma no manual de restablecer mis contraseñas? son mas de 200. Si necesitan saber, uso firefox (ultima version) en windows 10 recien instalado y actualizado tambien a su ultima version. Desde ya muchas gracias </p>


created: 2021-04-06T13:58:30-07:00
updated: 2021-04-06T13:58:30-07:00
title: Accessing projects within xero using Firefox
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: miranda8
content:
<p>Hi there, I'm using xero which works great in firefox except for the "projects" option.   It works fine if I use another browser, but if I click on projects within xero while using firefox it simply doesn't load. I've done a log me in session with xero help and they tell me that everything is fine from their end so it must be a problem/block within firefox (surprise surprise - "not our problem").    It was working fine up until about 6 weeks ago. Anyone else come across this?   It's a pain as firefox is my preferred browser but I have to use another browser to get full functionality out of xero. Thanks in advance! </p>


created: 2021-04-06T13:40:58-07:00
updated: 2021-04-06T13:40:58-07:00
title: Overlay de iconos Firefox y Micrófono
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: es
creator: anavictoria.maggio
content:
<p>Hola, mi problema es el mismo indicado en este tema que ha sido archivado: <a href="https://support.mozilla.org/es/questions/1140851#answer-921425" rel="nofollow">https://support.mozilla.org/es/questions/1140851#answer-921425</a> </p><p>Me gustaría poder quitar los iconos del micrófono o cualquiera propio de Firefox que se muestran sobre otras pantallas. Cuando sigo la solución propuesta en este tema, me indica que se eliminó el programa de Firefox. Link a la extensión: <a href="https://addons.mozilla.org/es/firefox/addon/disable-webrtc-overlay/" rel="nofollow">https://addons.mozilla.org/es/firefox/addon/disable-webrtc-overlay/</a> </p><p>¿Podrían ayudarme indicándome cuál sería el complemento que debería usar o de qué otra forma podría solucionarlo? </p><p>Gracias! </p>


created: 2021-04-06T13:40:45-07:00
updated: 2021-04-06T14:04:22-07:00
title: slow graphic function canvascontext.createLinearGradient()
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403893;1403896;
creator: frank.schiller
content:
<p>Hello together, </p><p>when implementing canvas graphics with 2D context, I notified that the latest FF 87.0 on windows is much slower than chrome/edge/opera on windows and also much slower as safari on mac. I drilled into detail and detected that it was caused when drawing polygons with color gradient (see attached image). Means that using canvascontext.createLinearGradient() instead of flat colors makes it slow. On the other hand using flat colors is perfectly fast.  </p><p>I wondered, because I had much better experience with FF and installed an earlier version (78.9.0esr) on the same windows workstation and the problem was gone. Seams, that some change made the newer FF slower with this type of graphic.. </p><p>CPU is i7 8650U 1.90 - 2.11 GHZ, OS is Windows 10 version 20H2 </p><p>But the effect is the same on all windows workstations I tested. Would be happy to see, that I can use FF again with these type of graphic apps. </p>


created: 2021-04-06T13:24:14-07:00
updated: 2021-04-06T14:30:36-07:00
title: Open links in tabs instead of new windows
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1403884;1403898;1403900;1403902;
creator: mark_church
content:
<p>All of a sudden, my Firefox browser started Opening links in new windows instead of new tabs. In tools&gt;options&gt;tabs: Open links in tabs instead of new windows is check marked. it still opens in new window </p>


created: 2021-04-06T13:11:14-07:00
updated: 2021-04-06T13:21:44-07:00
title: What's happening to input.mozilla.org
tags: desktop;beta;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1403878;
creator: DustyClement
content:
<p>It's been almost 6 months since <a href="https://input.mozilla.org/en-US/feedback/firefoxdev/88.0/" rel="nofollow">https://input.mozilla.org/en-US/feedback/firefoxdev/88.0/</a> is down for me (check attachements) So what's happening ? </p>


created: 2021-04-06T13:05:17-07:00
updated: 2021-04-06T13:35:38-07:00
title: Unable to save .jpg from link/button
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1403881;1403886;1403887;
creator: gabe.young.n
content:
<p>This particular site (<a href="http://donjon.bin.sh" rel="nofollow">donjon.bin.sh</a>) and others like it have a feature that generates a slightly different image than the one generated by its randomizer, in this case a D&amp;D map for the players that doesn't have the same info as the one for the DM. There is no online version of the player map that can be viewed, it can only be downloaded via the "Player's Map" button (pictured). When I click the button, the pictured dialog box opens up, but no matter what settings I input in the dialog, the "OK" button remains unclickable. There does not seem to be another way for me to download this image within Firefox, since there is not a rendered image on the page for me to right click -&gt; save. </p>


created: 2021-04-06T12:34:29-07:00
updated: 2021-04-06T13:37:45-07:00
title: Reset Firefox browser- LOST ALL my logins & passwords & bookmarks!
tags: desktop;other;windows-81;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403889;
creator: sheilava747
content:
<p>I got a message on firefox that it was running slow &amp; if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins &amp; passwords or my saved bookmarks, but after clicking on the reset as instructed, I lost everything! I'm not sure what to do.... I clicked on restore bookmarks, but it said can't access the file...   Is there any thing I can do to get them back?? </p><p>Will restoring the laptop to an earlier date work? </p><p>Any help would be so very  very much appreciated. Thanks, Sheila </p>


created: 2021-04-06T11:56:55-07:00
updated: 2021-04-06T13:11:42-07:00
title: my mac updated its OS and I lost my last browser session, how do i restore it?
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403872;1403876;
creator: alize.photo
content:
<p>When i opened a new firefox window I was never prompted to restore previous session and YES that tab is selected in settings, always has been. </p>


created: 2021-04-06T11:45:22-07:00
updated: 2021-04-06T13:59:23-07:00
title: Where do Imake suggestions for improving Firefox?
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1403863;1403869;1403885;1403894;
creator: wolvercote-john
content:
<p>I find one infuriating problem with Firefox. When on a tab with sound, the 'silence' icon (the little loudspeaker) is right next to the 'kill' icon (the stylized 'X'). They are no more than a millimeter apart. For those of us with any shake this means it is far too easy to hit the wrong one. I have lost count of the number of times I have tried to silence a page for a bit and completely wiped it out instead and had to re-start the page and hunt through the video to find where I was up to. It is bad or me, it must be terrible for people with severe parkinsons disease or any other shake problems. Would it not be possible to create a customising option to separate these, or even just remove the kill X when the sound is on, as it is rare anybody would want to kill a page in mid-speech. Then if you've had enough, just silence it, then kill it. </p><p>Does Firefox have a 'suggestions box' I could stick this in?  - thanks, John </p>


created: 2021-04-06T11:37:07-07:00
updated: 2021-04-06T11:37:07-07:00
title: Firefox pocket
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
creator: saikrishnagarlapati24
content:
<p>Why was the direct access to the pocket list in the firefox removed? Previously I used to access the pocket list from the homepage itself. Now it disappeared. How to access pocket list directly? </p>


created: 2021-04-06T11:34:46-07:00
updated: 2021-04-06T11:34:46-07:00
title: Black screen during the loading page of thinkercad
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: Ericnfrison
content:
<p>Morning, I would like to ask if you can support me in solving this issue. When loading the Thinkercad web page the screen turns black. Thank you for your support. </p>


created: 2021-04-06T11:08:53-07:00
updated: 2021-04-06T11:08:53-07:00
title: I lose my personal data
tags: desktop;sync;windows-10;
product: firefox
topic: sync
locale: es
creator: KonradZus
content:
<p>Hi, I had to reinstall my Windows 10 and I were specting to sync my History Browsing and Markers back when I udated and have restored the Firefox, I had problems to open my account and I had to reset my account password by using my gmail account... But I couldn't get sync my data what happened with my personal data history and saved links before... How Can I recover all that?? Please Help me with it!! </p>


created: 2021-04-06T10:42:01-07:00
updated: 2021-04-06T10:42:01-07:00
title: My tabs are lost and i cant get them back
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: zorkolias
content:
<p>All my tabs are lost, and the "restore from backup" feature in the log doesn't work. I wanted to ask why it doesn't work and how to get the tabs back. </p>


created: 2021-04-06T10:23:25-07:00
updated: 2021-04-06T15:49:57-07:00
title: Can't sign in to online banking after Firefox update April 3rd (Ver. 87)
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403849;1403852;1403856;1403927;
creator: jim.hedges
content:
<p>Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks </p>


created: 2021-04-06T10:01:17-07:00
updated: 2021-04-06T13:30:35-07:00
title: issue of pre-defined chinese sites in the address bar
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403882;
creator: Asus_Vivobook
content:
<p>with my asus vivobook 14 i have issue of pre-defined sites in the address bar. I tried resetting the browser settings also but it doesnt work. Also, whenever i start typing there are mulitple chinese sites which are showing as suggestion. </p>


created: 2021-04-06T09:47:22-07:00
updated: 2021-04-06T14:40:48-07:00
title: I cannot get to youtube
tags: desktop;websites;windows-10;firefox-680;
product: firefox
topic: websites
locale: en-US
answers: 1403842;1403857;1403904;
creator: glenoaksgardens
content:
<p>I cannot get to youtube. I get this screen in the screenshot then it redirects to <a href="https://googleads.g.doubleclick.net/ads/preferences/cu/optout?continue=aHR0cHM6Ly9jb25zZW50LnlvdXR1YmUuY29tL2FkP2NvbnRpbnVlPWh0dHBzOi8vd3d3LnlvdXR1YmUuY29tL3dhdGNoP3YlM0QzUkZvN3lzbDk0RSZnbD1HQiZobD1lbiZ4PTcmcGM9eXQmdXhlPTIzOTgzMTcyJnNyYz0x®ion=GB&amp;xtoken=ADw3F8giP7BLYdd7VXmB2UPlWY6mVI8Wvg:1617727487469&amp;ac_tld=com" rel="nofollow">https://googleads.g.doubleclick.net/ads/preferences/cu/optout?continue=aHR0cHM6Ly9jb25zZW50LnlvdXR1YmUuY29tL2FkP2NvbnRpbnVlPWh0dHBzOi8vd3d3LnlvdXR1YmUuY29tL3dhdGNoP3YlM0QzUkZvN3lzbDk0RSZnbD1HQiZobD1lbiZ4PTcmcGM9eXQmdXhlPTIzOTgzMTcyJnNyYz0x®ion=GB&amp;xtoken=ADw3F8giP7BLYdd7VXmB2UPlWY6mVI8Wvg:1617727487469&amp;ac_tld=com</a> and finally to page not available </p><p>I know my browser is out of date i do not want the 'update' that ruin everything </p>


created: 2021-04-06T09:29:32-07:00
updated: 2021-04-06T13:25:43-07:00
title: Cannot enable Pocket on Firefox for Windows
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403880;
creator: nicbanjo
content:
<p>Hi there, </p><p>I wanted to sync my reading list via Pocket between multiple devices. On my iOS devices, this works fine but I cannot enable Pocket for Firefox on my Windows laptop. In about:config the setting for extensions.pocket.enabled is set false and is greyed out, so I cannot change it. I checked about:profiles and found two profiles, one in root and one in local directory. The one in the root directory has a prefs.js file, where extensions.pocket.enabled is apparently set to true (contrary to what is said in about:config).  </p><p>I have done some googling but couldn't figure out why I cannot change the setting in about:config. I would very much appreciate your help. My laptop has Windows 10 and Firefox is of version 87.0. The laptop has an enterprise environment, so maybe some app or default setting is blocking the settings. However, I don't know what to look for, but I am granted admin rights to make changes if necessary.  </p><p>Many thanks in advance. </p><p>Best, Nicolas </p>


created: 2021-04-06T08:15:37-07:00
updated: 2021-04-06T09:30:53-07:00
title: Twitter and Gmail in Firefox
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403810;1403826;
creator: kenseaton
content:
<p>In Twitter, when I use the Copy link to Tweet button and then try to paste the link to share in Gmail it fails to show (it is there, but invisible).  If I copy the link into another document and then redo cut and paste into Gmail  it works OK. It is Firefox specific and something to do with the ?s=20 part of the link... if I change the 20 to 21 then it works fine. And if I copy the link in Edge it works fine. Can anyone help? Thanks </p>


created: 2021-04-06T08:10:26-07:00
updated: 2021-04-06T08:16:20-07:00
title: Graphic artifacts in normal mode (in a safe mode, they are absent)
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403809;
creator: dlyadayz887
content:
<p>a similar problem in a browser installed with apt (but when running in safe mode, there is no problem, and manually disabling extensions and cleaning / refreshing firefox, does not help). When installing via snap, there is no such thing, but it does not suit me for work, since there is a problem with profiles. </p><p>I would be very grateful for your help in solving this problem.  </p><p>Details: Имя 	Firefox Версия 	87.0 ID сборки 	20210318103112 ID дистрибутива 	canonical User Agent 	Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:87.0) Gecko/20100101 Firefox/87.0 ОС 	Linux 5.8.0-48-generic #54~20.04.1-Ubuntu SMP Sat Mar 20 13:40:25 UTC 2021 </p>


created: 2021-04-06T07:37:12-07:00
updated: 2021-04-06T08:07:27-07:00
title: Firefox Permissions
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403802;
creator: WTFeatme
content:
<p>When I go to the ABC News website an icon in the URL slot tells me I have granted this website additional permissions. I don't grant additional permissions. I don't even accept cookies. I clean my computer after EVERY browsing session with CCleaner. I am thoroughly disgusted with the incessant onslaught of cyber intrusion on my personal privacy. I don't know what additional permissions I supposedly granted because I would never consciously grant anyone any permission. My question is how do I remove these additional permissions that I miraculously granted? Now I have blocked automatic play of audio/video on the website. I see that as a removal of a permission not a granting. Is this why I am seeing a granted additional permissions icon? Or am I just going to have to stop using ABC's website? Any guidance you can offer is appreciated. </p>


created: 2021-04-06T06:52:05-07:00
updated: 2021-04-06T06:52:05-07:00
title: PROFİL OLUŞTURAMIYORUM
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: tr
creator: user3723895
content:
<p><strong>PROFİL OLUŞTURULAMIYOR</strong> </p><p>Profil oluşturmak istiyorum ve oluşturuyorum ama ondan sonra firefox tarayıcısını başlat dediğimde <em>Beklenmeyen bir hata nedeniyle değişiklikleriniz kaydedilemedi.</em> demektedir. Lütfen yardımcı olun. </p>


created: 2021-04-06T06:19:13-07:00
updated: 2021-04-06T06:54:58-07:00
title: site layout issue
tags: desktop;websites;needsinfo;
product: firefox
topic: websites
locale: en-US
answers: 1403788;
creator: danielmaier960
content:
<p>I am using mozila firefox in my lenovo laptop. everything is working fine on mozilla firefox but it shows layout issue, home image stretching a lot on a website for which I am working for my client. here the website &lt;a href="<a href="https://bestsportsmask.com/" rel="nofollow">https://bestsportsmask.com/</a>"&gt;<a href="https://bestsportsmask.com" rel="nofollow">https://bestsportsmask.com</a>&lt;/a&gt; </p>


created: 2021-04-06T06:00:17-07:00
updated: 2021-04-06T14:44:27-07:00
title: Website unblocking
tags: desktop;websites;needsinfo;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403848;1403901;1403906;
creator: jpe61star
content:
<p>Why is Firefox blocking Flickr and Tumblr without my permission. </p><p>I reinstalled Google Chrome as a proxy and then was able to login but a day later I was blocked again since Firefox is the default browser on my PC. Frustrating to say the least. Firefox does not have carte blanche authority to block sites without consulting these sites' customers first. The URL shield is grey and when I switch it off it has the line through it but still will not load. </p><p>Suggestions please? </p>


created: 2021-04-06T05:00:35-07:00
updated: 2021-04-06T05:00:35-07:00
title: Uncaught TypeError: navigator.clipboard.readText is not a function
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: arsingazetesi
content:
<p>Hi, I'm using ASNA Wings AS400 Web app. Ctrl-V shortcut does not work.  </p><p>I observe this error from the controller. </p><p>I don't have a problem in other browsers. </p>


created: 2021-04-06T04:42:02-07:00
updated: 2021-04-06T06:14:39-07:00
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403782;
creator: mam0456
title:
firefox corrupted Geek squad reset- I updated my computer- now firefox is a mess along with other apts. Ive not been able to fix. Need to help

content:
<p>I hope you can help. I cant fix it. Geeksquad agents reply - Use chrome. Letters come up pink, shapes, or missing, pictures break up to green lines when I go to other apps within program . I  have used Firefox for a long time. I tried updating it  - says it is uptodate. BACK to GS- hours wait and who knows what would happen next. **(  - HELP from those who know how to fix it would be appreciated. Sigh. min* </p>


created: 2021-04-06T04:38:35-07:00
updated: 2021-04-06T04:38:35-07:00
title: Textbox disappearing while translating text (google translate)
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: GabyRoYT
content:
<p>I was trying to translate something on google translate but the input textbox is disappearing. I can still type but its annoying. How can I fix that? </p><p>video: <a href="https://i.imgur.com/09dQiBn.mp4" rel="nofollow">https://i.imgur.com/09dQiBn.mp4</a> </p>


created: 2021-04-06T04:30:10-07:00
updated: 2021-04-06T04:30:10-07:00
title: Client Certificates from Card Reader
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: thebesthandle
content:
<p>Hello - I am attempting to use my Personal Identity Verification Card (PIV card) via an external reader. I can access the websites needed from other browsers but not Firefox.  I receive the following errors "No valid client certificate found in the request. No valid certificates found in the user's certificate store." I am unsure how to resolve this issue easily. Thank you. </p>


created: 2021-04-06T04:09:54-07:00
updated: 2021-04-06T04:09:54-07:00
title: problem with keyboard on Linkedin
tags: linux;desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: semseo4you
content:
<p>Hello  I have problem with keyboard integrity on my Dell Laptop Linux Cubes =&gt; Linux Mint =&gt; Firefox =&gt; Linkedin Slow keyboard, and in different time more key are not visible in the post. Thanks to all Federico Gavazzi </p>


created: 2021-04-06T03:37:50-07:00
updated: 2021-04-06T03:37:50-07:00
title: Searching bookmarks no problem but how to get location of bookmark from search?
tags: linux;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: id67
content:
<p>Hi, </p><p>searching for bookmarks (with sidebar) is no problem. There are several cases where I look, if something or similar had been bookmarked already. With this I want to avoid doubling/tripling/'moreling' bookmarks. But if I find something already bookmarked, I do not know in my about 1000 bookmarks where the bookmark is located. I tried to show properties of the found bookmark but it does not tell where it is placed. So I would have to look manually about 100 folders to find where the bookmark is located. </p><p>The most easy solution I think, would be indicating the place of the bookmark when showing settings of bookmark. On hovering over the found bookmark in a third line of popup could be told the location of this bookmark and would be visually more pleasant I think. </p><p>Else I have to put the bookmark doubled in a more visible location and delete the bookmark found by search. This workaround works but is not intuitive and bothersome (and costs much more time). </p><p>As this solution would be easy to implement, I hope, this can be implemented 'soon'. I think, this would help many others, too. (At least I heard from several others in my environment, that they miss such a thing.) </p><p>Not forgetting, thanks for the great browser, Niels </p>


created: 2021-04-06T03:18:04-07:00
updated: 2021-04-06T04:10:22-07:00
title: Firefox, Facebook & flickering mouse cursor
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403752;1403762;
creator: lasse8
content:
<p>Hi I got a problem which I think is caused by Firefox/Facebook. </p><p>Sometimes (quite often) when I'm in Facebook and scrolling down, suddenly Facebook starts to scroll on its own and then the cursor starts flickering. The only way to correct this is to restart the computer. Very often when i log in for the first time afters such a restart all my desktop icons are shown wide apart, and the I have to logoff/logon again. Then it works until the next time. </p><p>I have switched the hardware acceleration of in Firefox with the same result. </p><p>Acctually, it happend right now, and now I don't have Facebook open. </p><p>If I can't fix it i have to stop using Firefox! </p>


created: 2021-04-06T03:14:54-07:00
updated: 2021-04-06T13:54:26-07:00
title: How to set a dark theme to support.mozilla.org?
tags: linux;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403892;
creator: sasdav
content:
<p>I have DarkReader installed and enabled on all pages and it works on every website I visit, yet it does nothing for <a href="http://support.mozilla.org" rel="nofollow">support.mozilla.org</a>. </p>


created: 2021-04-06T03:07:34-07:00
updated: 2021-04-06T03:59:08-07:00
title: Firefox Portable unusable: How to Fix the “Firefox Is Already Running” Error
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403753;
creator: simbats4z
content:
<p>Hi there </p><p>I have a very annoying problem with <strong>Firefox Portable</strong> from <a href="http://portableapps.com" rel="nofollow">portableapps.com</a>. I have the latest available version as of today, Windows 10 Home 64 bit, 8GB RAM notebook, all Windows updates installed. </p><p>Because I had many tabs + 2, 3 windows open when I started the notebook from hibernation, it was taking a bit long for it to completely "wake up", so I decided to close Firefox, which I assume was taking most memory via Taskmanager, something I have done countless times before, on this notebook. Usually you see "Mozilla Firefox, Portable edition..." under "Apps" &amp; "Background processes" in the Taskmanager. I was in a hurry and started with closing the Firefox instance I saw under Background processes, before going to quickly close the instances under Apps. </p><p>I have never ever had a problem with closing Firefox or any process before via the task manager. </p><p>When I tried to start Firefox shortly after that, I got the error message another instance was running &amp; I should first close it, although there was clearly none visible in the Task manager, that I should first close! I also tried another instance of Firefox portable I have at another location, same problem. </p><p>I re-started the notebook and to my surprise, I now get the error message whenever I try to start Firefox portable like I have done thousands of times before, although no one has started any instance before. This is very frustrating, since it has my bookmarks &amp; other settings but cannot use it and no other instance or Portable firefox installed elsewhere is usable!!. </p><p>How can I urgently resolve this? </p><p>UPDATE: I have a a separate version of Firefox installed from THIS site, ie. not the portable version mentioned above, which I rarely use. Originally, after noticing the above problem, I tried it out &amp; it worked BUT right now, it is also showing the same error when I try to start, although as said there is no indication in the task manager that any instance of firefox is running. I am using this Firefox version for the first time today, since I normally use the portable version, but out of the blue, it is also suddenly not starting. What coould be triggering a problem I have never heard, except years ago, when I had a similar problem, but at least then, one could see an instance in the Task manager, that was for some reason not closing when one closed Firefox? At that time, I think there was a fault solved subsequently by an update. </p><p>So now I have 2 problems, with a fresh version of Firefox installed from this site but never used, except today + Firefox Portable, both currently unusable. </p><p><em>Was the problem closing the instance under "Background processes" before that under "Apps" in task manager which caused some corruption (of what/where??), although as I have said, I have over these many years never had any issue with closing any program whatever the order in task manager.</em> How could that have affected the Firefox installed from this site but never used except today, because i certainly did not close it in any unusual way???? </p><p>Thank for your quick response. </p>


created: 2021-04-06T03:06:14-07:00
updated: 2021-04-06T03:06:14-07:00
title: Problemas con certificado electronic .cer
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: es
creator: lamaga.c
content:
<p>Despues de actualizar el navegandor, no aparece el certificado digital de la fnmt. Intento importarlo y me señala el siguiente error.  Este certificado personal no puede ser instalado porque Vd. no posee la correspondiente clave privada que se creó cuando se solicitó el certificado. Alguien podría ayudarme con este problema. Gracias </p>


created: 2021-04-06T03:05:55-07:00
updated: 2021-04-06T09:59:42-07:00
title: i lost all sync data after resetting my password
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1403754;1403755;1403770;1403771;1403837;1403840;
creator: ahmad.s.bohassan
content:
<p>i have just deleted all firefox files on my computer and re-install it  after that i trusted that all my information can be restored just by signing-in with my account and for some reason i put my password and it didn`t sign me in so i tried resetting my password  after that i look at my passwords &amp; Logins and it all was GONE ! i made most of my accounts with the random password service that FireFox provides So is there ANY way that i can contact mozilla to bring my important information back PLEASE ? </p>


created: 2021-04-06T02:53:17-07:00
updated: 2021-04-06T09:57:03-07:00
title: Firefox does not open at al
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403757;1403769;1403839;
creator: djnemos
content:
<p>When try to open it, an empty pop up window appears with no message at all but an empty button inside (see pic). When i press it, the pop up window gone away and do nothing.  I uninstall everything and made a clean install. After that the same... Tried to run it pressing shift, the same... tried to run it as administrator, guess what happened: the same...  </p><p>Here's a pic of that pop up emptiness... </p>


created: 2021-04-06T02:45:10-07:00
updated: 2021-04-06T02:45:10-07:00
title: How do I permanently enable some pop-ups in private mode ?
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: sulak.m
content:
<p>In recent version Firefox blocks all popups in the private mode even on sites, where I have popups enabled in normal mode. I am pretty sure it is a new behavior. Popups can be enabled even in private mode, but it is not saved. In some earlier version Firefox in the private mode used to apply popup settings from both private and normal mode. Is there any way to get this behaviour back except downgrade ? </p>


created: 2021-04-06T02:25:35-07:00
updated: 2021-04-06T12:59:22-07:00
title: ClickSelectsAll, how to disable?
tags: desktop;fix-problems;windows-10;firefox-720;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403758;1403784;1403834;1403855;1403862;1403873;
creator: Mark-Ivo
content:
<p>This 'feature' annoys me so much. One, because its has no benefit and two, after FF75 it's not possible to disable it. </p><p>I like to discuss why someone thinks one click select all is useful. It's more common to edit your url/search input instead of type a complete new one. Selecting a part of your input or just input the cursor at a specific location gets really disturb by this 'feature'. In 30 years i use computers, this behavior have never been useful and when needed to select all, the click-swipe-release action is even as easy. Beside this, the decades old CTRL-A function is even as fast and useful. </p><p>More and more of this behavior is pushed at users on the web and i really don't see why. Can someone tell me why this behavior is invented? And how to disable it in newer FF versions? </p>


created: 2021-04-06T01:30:51-07:00
updated: 2021-04-06T01:30:51-07:00
title: User based Client Authentication certificates unable to be selected, no prompts.
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: petefoxfire
content:
<p>The firefox browser does not prompt to select a valid user client authentication certificate (stored in the Windows cert store under Personal User certs) for access to sites. This means the browser can not be used for certificate based MFA. </p><p>Changing the browser to use system certs (security.enterprise_roots.enabled = True) does not help resolve the issue </p>


created: 2021-04-06T00:46:13-07:00
updated: 2021-04-06T00:46:39-07:00
title: History tab Not updating
tags: desktop;beta;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1403725;
creator: ryandaphpdev
content:
<p>Lets say i go to <a href="http://mozilla.org" rel="nofollow">mozilla.org</a>, it takes some time for it to come in the history tab ! Why ? Please help me I'm using the latest version of firefox on PC </p>


created: 2021-04-06T00:35:33-07:00
updated: 2021-04-06T16:09:11-07:00
title: Top half of the Tab not Clickable
tags: desktop;tabs;mac-os-x-1010;firefox-780;
product: firefox
topic: tabs
locale: en-US
answers: 1403935;
creator: mm.melbourne.collins
content:
<p>Mac OS 10.10.2 Firefox 78.9 </p><p>Problem: When I go back from full screen mode, the half top of tabs(more like the 2/3 part to the tab) becomes not clickable. Only way to solve it is just to restart the browser. </p><p>There is another thing that could provide a bit more info. No matter whether I've ever made it full screen or not, the 2/3 top area of the tabs will never turn grey when I put my mouse on it. </p><p>No add-ons and themes installed. Tried safe mode and it didn't works. </p><p>The same bug exists on the other Mac, which runs an older version of firefox. </p>


created: 2021-04-06T00:30:50-07:00
updated: 2021-04-06T04:11:30-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1403763;
creator: d1313k
title:
Do I have to get Microsoft's Edge if I am 100 % satisfy with Firefox. I think I'm being bully to get Edge.

content:
<p>Today I found out that Many apps on my system work in the background and slowing down my machine. I enlisted the consulting assistants of an expert and was told that the biggest are Adobe and Microsoft.  I had a cleaning done to my system and the results were amazing. I disable Apps I didn't need, uninstall App I did not use in a long time and disable services that did not provided me with any substantive experience or improvement in productivity. The results were amazing. My system was running faster than I have ever seen it run, including the first year after I purchase it. Well, about 2 hours later, I got this notification from Microsoft saying that I have to enable these optional services because Edge would make it better for me to serve the web and have a custom experience and get tailored adds based on my activity. If I had a choice I would pick No Adds. After I read their notification that I had difficulty reading and understanding little of it, I felt pressure to signed up with Edge as my browser. These services were eating my resources like there was no tomorrow and were effecting my productivity level. Microsoft's notification included a screen shot of the changes I did today in my settings with the disable buttons in Privacy and Personalization areas. I have all the required setting about diagnostics, etc. enabled, is there anything I can do to prevent them from using me like a cheap prostitute? Can they shot my account down for that? Is there any other OS providers I could get? </p>


created: 2021-04-06T00:19:22-07:00
updated: 2021-04-06T00:48:52-07:00
title: Opening Files Automatically
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1403726;
creator: mills886
content:
<p>Hi,  </p><p>When I attempt to open files instead of saving them I get the dialog box with the check mark for "Do this automatically for files like this from now on." But it asks me this every single time for the same file types. </p><p>Do I have any recourse?  </p><p>Thank you. </p>


created: 2021-04-05T23:48:03-07:00
updated: 2021-04-05T23:53:51-07:00
title: Un-Warrented Security Alerts
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1403717;
creator: OzWaz
content:
<p>Firefox Firstly, let me start by acknowledging the wonderful work the team of volunteers do to in producing an FREE excellent browser for which I have been a fan since your inception. However, unfortunately Firefox has been caught up in the hysteria of the planet over security issues with the Internet.  </p><p>Undoubtedly there are such issues, just as they currently are with Covid 19 such issues, but the solution to Covid 19 is not to carpet bomb the whole of the planet - but, in actual fact that is what Firefox is now doing with websites security. </p><p>I build websites for a hobby and currently have published about 50 over the last 20 years , many of those are informational only sites. So, there is no exchange of data, so no avenue for any security breach or for damage to be done to either my website any visitors computer or the server upon which my websites resolves.  </p><p>My first website was published in 1998 even way back then we all knew that you approached any website with caution. However with a bit of due diligence it was possible to make a reasonable judgement as to the nature of validity of the website and those that constituted some risk and those that constituted none. </p><p>One of the websites I publish is <a href="http://goofygoogle.com" rel="nofollow">goofygoogle.com</a>. I have had this website since I purchased the domain in 2001. The website is informational only, however despite the fact it has been around for that period of time and you can find out who the domain owner in any WHOIS search, for the first time ever Firefox is now telling their browser user/visitors  “Warning: Potential Security Risk Ahead”. </p><p>This, is in spite of the fact there is NO potential security risk 'Ahead' -AT ALL, in visiting this site. </p><p>Can we please wind back the hysteria or egotism or whatever else is the basis for this overreaction OR if we don’t want to do that, can we please get even smarter so that we actually can interrogate the site properly to determine if there actually is a “Potential Security Risk Ahead” before we ‘slander’ it? </p><p>I’m in your hands </p><p>Thank you </p>


created: 2021-04-05T23:40:19-07:00
updated: 2021-04-06T11:56:17-07:00
tags: desktop;other;needsinfo;windows-10;firefox-870;
product: firefox
topic: other
locale: tr
answers: 1403767;1403820;1403866;
creator: onderun60
title:
mozlla her girdiğimde hesaptan çıkıyor ve hep tekrar oturum açmak zorunda kalıyorum (yalnız mozilla içinde google da hesap açınca oluyor mozilla hesabı gitmiyor))

content:
<p>acaba mozilla üzerinden google da açtığım oturum nasıl gitmeden sabit kalıyor ayarlardan oturumu geri yükleyi seçtiğim halde oturum mozillayı kapayınca gidiyor </p>


created: 2021-04-05T21:37:22-07:00
updated: 2021-04-05T23:21:58-07:00
title: My cursor movement is always logged to console
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403713;
creator: ajinkya30
content:
<p>As soon as I open Firefox console it starts printing every mouse move or click I do into console. I never enabled such feature, maybe I might have pressed some shortcut since this is a fresh install. </p><p>This starts on any website I visit. Even if I try with `Private window` same issue happens, even with all add-ons turned off. </p><p>[![firefox event logging][1]][1] </p><p><br> </p><pre> [1]: <a href="https://i.stack.imgur.com/FPxIo.png" rel="nofollow">https://i.stack.imgur.com/FPxIo.png</a> </pre>


created: 2021-04-05T21:24:42-07:00
updated: 2021-04-05T21:24:42-07:00
title: Can't Select More than One Text Box when Using WordPress Editor with Cursor/Mouse Input
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: ankushdas91
content:
<p>It's been months now. I thought it was probably a known issue or a conflict with any of my extensions but I still haven't figured out a way to solve it. </p><p>Have tried re-installing the browser, I even switched to a new linux distro and everything was reset, I still have the issue. </p><p>The problem is - everything works but the ability to select/copy multiple blocks when using WordPress editor (tested it on three sites with the latest WordPress version where I write) does not work only when utilizing the mouse/cursor. </p><p>However, it works when using Brave or Google Chrome. </p><p>In either case, when I try to select multiple text blocks using <strong>CTRL+Shift+any arrow key</strong> on Firefox, it works no matter what. But, using the cursor/mouse, I can't achieve doing that... </p>


created: 2021-04-05T20:50:47-07:00
updated: 2021-04-05T20:52:59-07:00
title: LastPass failing to populate login fields
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1403691;
creator: longinthetooth
content:
<p>Normally with LastPass you can get LastPass to open a protected web site in a new tab, then populate the login fields, typically user name and password or secondly you can open the website login page, and select the Last Pass icon, either directly from the website login field  or from the LastPass icon on the Firefox bar and select 'fill'. </p><p>Now I sign into Lastpass (using the icon on the address bar), and the Lastpass dialogue box appears, instead of the dialogue box 'populating', it remains blank. Likewise for all the other options above. </p><p>LastPass support have suggested using different browsers. Embarrassingly, I reluctantly installed EDGE, and it works normally! I don't want to use EDGE! </p><p>Clearly something has changed? </p>


created: 2021-04-05T20:50:03-07:00
updated: 2021-04-05T22:32:19-07:00
title: How do I uncheck the box "Delete cookies and site data when Firefox is closed."?
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1403693;1403702;
creator: cathyrourke
content:
<p>I clicked the box for "Delete cookies and site data when Firefox is closed." and now every time I want to access one of my regular websites I have to log in and enter my passwords again. I want to UNcheck the box for "Delete cookies and site data when Firefox is closed" but the option is faded out and it will not allow me to UNcheck the box. How do I UNcheck the box for "Delete cookies and site data when Firefox is closed."? </p><p>I am currently very frustrated with this, please give step by step instruction on how to resolve this issue. Thank you. </p>


created: 2021-04-05T19:37:53-07:00
updated: 2021-04-05T20:17:34-07:00
title: Default search engine does not exist
tags: mac-os;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403688;
creator: mimdoc96
content:
<p>When I go to firefox preferences and then go to "search," I try to click on the arrow below "default search engine" but nothing comes up.  When I try to search in the address bar, it takes me to websites named after the first word I typed.  When I tried searching in a separate tool bar, I'd type something, hit enter, and nothing would happen.  Please help, this is very annoying because whenever I want to search something I have to type google and then type my question in on the actual google website. </p>


created: 2021-04-05T19:30:18-07:00
updated: 2021-04-05T21:39:22-07:00
title: How to completely disable search in address bar and only have it in search bar.
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1403694;
creator: ljhcnmt
content:
<p>I am studying web development and need to be able to enter localhost and a port number into the address bar and have the browser use it.  Instead I get search results.  This is SOOOOO annoying.  I tried putting the search bar separate in the options, but that just gets you 2 search bars, which makes zero sense.  Is there a way to change this behavior?  I am completely frustrated.  I don't want to have to go back to Chrome, the horrible resource hog, to complete my classes because I can't even run an emulator if I'm using it. </p><p>Firefox, Windows 10 64-bit. </p>


created: 2021-04-05T19:26:45-07:00
updated: 2021-04-06T13:30:48-07:00
title: Widevine CDM Update Schedule
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1403883;
creator: otoguro
content:
<p>Widevine will revoke Widevine Content Decryption Module which is earlier than ver 4.10.2209.0. <a href="https://www.widevine.com/news" rel="nofollow">https://www.widevine.com/news</a> </p><p>Google has already released new version of CDM. However, the version on Firefox 88.0b7 is still 4.10.1582.2. You can check on the following menu: [Add-ons and Themes]&gt;[Plugin]&gt;[Widevine Content Decryption Module] </p><p>My questions are: 1. When is new Widevine CDM coming to Firefox? 1. Can Add-on Manger provide this update to older Firefox? </p>


created: 2021-04-05T19:20:18-07:00
updated: 2021-04-05T19:20:18-07:00
title: ubuntu html5 livestream error
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: makerio0503
content:
<p>when i try to watch a live stream on youtube/twitch, i get the errors YouTube - your browser cannot play this video twitch - This video is either unavailable or not supported in this browser. (Error #4000) </p><p>im using ubuntu, and that old google test failed. any help on fixing? </p>


created: 2021-04-05T19:04:58-07:00
updated: 2021-04-06T00:30:50-07:00
title: Memory Use Very High With 1 Tab Open
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403723;
creator: andrewbaggins
content:
<p>While playing one of those free poker games there seems to be excessive RAM memory usage. Nothing else running which can account for it. Also, it shows several Firefox processes while, again, there's only one tab open. </p><p>The reason I noticed is that the game which usually runs smoothly began to be choppy/jerky, so I opened Task Manager to have a look. Note: Didn't investigate internet connection speed. </p><p>Why is Firefox using so much memory and slowing things down? </p>


created: 2021-04-05T18:45:14-07:00
updated: 2021-04-05T18:50:15-07:00
title: How to make TAB/URL BAR font size larger?
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403679;
creator: azurechocobos
content:
<p>My boyfriend needs a font adjuster for the tabs and URL bar. No current add-on (including Theme Font &amp; Colour Changer) is up to date with the new system, and I need to know how to make things bigger for him. </p>


created: 2021-04-05T17:26:19-07:00
updated: 2021-04-06T09:54:10-07:00
title: Entered text is showing red squiggles
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1403708;1403710;1403749;1403760;1403836;
creator: flcdrg
content:
<p>I've noticed that for a number of websites recently (eg. GMail, Twitter) that all the text I'm entering is getting red squigglies (as if there's a spelling error).  </p><p>I have two dictionaries installed and do have spelling enabled. If I toggle spell-checking off, then the squiggles go away. </p><p>This has only started happening in the last few days/week. Previously the spell checking would work as expected. </p><p>I'm running Firefox 87.0 (64-bit) on Windows. </p><p>(Interestingly the form I'm typing this question in doesn't display the problem) </p>


created: 2021-04-05T17:04:02-07:00
updated: 2021-04-05T17:04:02-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: mikefishermail
title:
firefox & VPN stopped working no menu items respond VPN is a blank window. Have tried uninstalling both & reinstal to no avail

content:
<p>firefox &amp; VPN stopped working no menu items respond, VPN is a blank window. Have tried uninstalling both &amp; reinstal to no avail. Using Windows 10. This happened 2 days ago everything on Firefox stopped working. Have reverted to Chrome, I run Roboform as an extension. Thye last thing I accessed successfully was AAVE &amp; MetaMask, but next time I opened browser it wouldnt work. VPN had been playing up since I updated to new version. cheers Mike </p>


created: 2021-04-07T16:05:15-07:00
updated: 2021-04-07T16:05:15-07:00
title: Saving to wrong location
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: buckmulligan26
content:
<p>deets: v87 via flatpak on debian(buster) </p><p>No matter where I save a file the lastdir is always "/run/user/1000/doc/*some random folder name, that changes each time*".  </p><p>manually changing browser.download.lastDir causes the next attempt to save to go to the desired folder, but a second attempt reverts to /run/user/1000/doc/abcd123. </p><p>Has anyone any idea whats going on? </p>


created: 2021-04-07T15:49:55-07:00
updated: 2021-04-07T16:41:34-07:00
title: binance.com
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404235;
creator: slavik1
content:
<p>Dynamic site content <a href="http://binance.com" rel="nofollow">binance.com</a> doesn't work after updating firefox. You have to constantly update the page. Please how to fix it? </p>


created: 2021-04-07T15:38:31-07:00
updated: 2021-04-07T16:26:13-07:00
title: Changing the home background using userContent.css
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404228;
creator: caraschmauch
content:
<p>So I've been checking multiple threads around the internet and wound up here and still stuck userContent.css currently looks like this </p><p>@-moz-document url-prefix(about:home), url-prefix(about:newtab), url-prefix(about:blank) { </p><pre>.click-target-container *, .top-sites-list * {   color: #fff !important;   text-shadow: 2px 2px 2px #000 !important ; } </pre> <pre>body {  background: url(file:///C:/Users/caras/Downloads/Unknown+Mother+Goose/images/unknown.jpeg)!important;  background-size: cover !important; } </pre> <p>} </p><p>And I believe it's been placed right at C:\Users\caras\AppData\Roaming\Mozilla\Firefox\Profiles\o4wtp8si.default-release\chrome I've made sure there's no extra .css or .txt on the file, I've set toolkit.legacyUserProfileCustomizations.stylesheets to true and restarted the browser for every change I've made </p>


created: 2021-04-07T15:35:43-07:00
updated: 2021-04-07T15:35:43-07:00
title: Firefox is hiding letters of words when on Outlook and other problems.
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: WDHS2011
content:
<p>When I am on the Outlook site Firefox is hiding letters to my words when I try to write an email to someone, and it is gliching when II use other sites, what is causing this? And how can I get it to stop this from happening again? </p>


created: 2021-04-07T15:08:52-07:00
updated: 2021-04-07T15:08:52-07:00
title: EXPORTAR MARCADORES DE FIREFOX WEB
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: es
creator: kikeyandel4
content:
<p>Ayuda como traslado mis marcadores de navegador edge pero los de la carpeta marcadores moviles a firefox web en escritorio  </p><p>y al reves de firefox a edge solo me pone 4 de ayuda de firefox y no la carpeta de marcadores moviles </p>


created: 2021-04-07T14:48:47-07:00
updated: 2021-04-07T16:19:41-07:00
title: Trying to UPGRADE FIREFOX
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404196;1404202;1404204;1404208;1404212;1404226;
creator: jagman55
content:
<p>I am not new to Mozilla or Firefox as my first version was 1.0 in ~ 1998. I rarely use the current version of Firefox as; it never works 'out of the box', one has to learn to use the 'new features' by trial and error as there are no instructions of the 'changes'..... Being BUGGED for weeks every second to "upgrade", they wore me down.  I tried to install rel 87.0. I got a message warning that using an older release would be disastrous and the two options was “EXIT or CREATE A NEW PROFILE". I choose EXIT. IT REFUSED TO CONINUED. It only accepted "NEW PROFILE". After 87.0 came up, EVERYING WAS GONE, BOOKMARKS, HISTORY, ADD-ONS....and an hour later trying to customize the toolbars.... AND features like the old "+" TO ADD A NEW TAB.... IT REALLY "GOT MY 'GOAT'. [A NICER FORM OF HOW I FELT ABOUT MOZELLA/FIREFOX PERSONNEL] and rel 87.0 There are NO actual instructions on how to go to your old profile which MIGHT let you see, restore all the crap a NEW PROFILE LOST. Now I am blank and lost all the time I spent trying to customize 87.0 hours ago. AM I THE ONLY ONE FRUSTRATED WITH "MOZELLA" And its "personnel"? </p><p>ANY ADVICE ON HOW TO RECOVER ALL MY "HISTORY" I LOST WITH THIS 87.0 FIASCO? Or am I SCREWED. </p>


created: 2021-04-07T14:32:46-07:00
updated: 2021-04-07T16:47:19-07:00
title: Live graphs in some websites have stopped auto updating
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404239;
creator: kiriup
content:
<p>Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time. </p><p>I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything! </p><p>-I tried Firefox safe mode and the problem is still there.  -I also made a new Firefox profile and the problem is still there.  -Finally i even refreshed Firefox but even that didnt fix the problem.  I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh. </p><p>I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try. </p><p>Thanks in advance Kiri </p>


created: 2021-04-07T13:31:26-07:00
updated: 2021-04-07T14:15:17-07:00
title: I just went to rel 87.0 and I can not find the "+" on the toolbar that gives me a NEW TAB as I
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1404163;1404165;1404185;
creator: jagman55
content:
<p>REALLY dislike shortcuts, using the keyboard which require multiple steps and keystrokes where as the "+" was one key stroke to do simple tasks like ADDING A NEW TAB </p>


created: 2021-04-07T13:20:50-07:00
updated: 2021-04-07T13:20:50-07:00
title: Firefox new tab flashing while dark mode is active on mac
tags: mac-os;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: akeley81
content:
<p>In Mac Os Big Sur Dark Mode, when I open a new tab, the page flashes white for a moment and this hurts my eyes. Any ideas? </p>


created: 2021-04-07T13:15:14-07:00
updated: 2021-04-07T14:16:09-07:00
title: Using Firefox...
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404167;1404186;
creator: Funkyecat
content:
<p>I tried to use FF after Chrome, but after importing 1- The mouse will not run several lines at a time. 2- I get a different page in Facebook. All work fine in Chrome. </p>


created: 2021-04-07T12:49:06-07:00
updated: 2021-04-07T13:06:34-07:00
title: Speedtest.net Hanging in firefox/slow to load in Firefox Destop
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404158;
creator: aaravmahajan2003
content:
<p>Hi Mozilla Team,  I am Aarav Mahajan, I have recently shifted to Firefox and I am loving it. It's my main browser these days. Loved the privacy settings and the customisation options. But I am experiencing lag in the Ookla Speedtest Website. Any way to fix it. It takes time to load. It's working great in Google Chrome. My net speed is approx: 30 Mbps and my pc is up-to-date. </p>


created: 2021-04-07T12:32:51-07:00
updated: 2021-04-07T12:32:51-07:00
title: The On Screen Keyboard of Windows 10 doesnt Work.
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: ostertagtobias1
content:
<p>Now, this might have been resolved already or there is a easy solution and I just dont know. But, everytime I use my  Laptop in Tablet Mode the OSK will appear for a second upon hitting a Box in which Text can be written. However, it will close after a second. </p><p>I already tried turning off ".osk.detect_physical_keyboard" and on again. it didnt change Anything. Nor did changing Settings in the WIndos Settings itself. </p><p>can anyone help me with this Issue? It is really annoying and doesnt make Firefox a good option as my standard browser. </p>


created: 2021-04-07T12:23:26-07:00
updated: 2021-04-07T13:43:40-07:00
title: Baixei o firefox mas não consegue carregar com minha conta
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: pt-BR
answers: 1404166;
creator: 100117bobbysauro
content:
<p>Decidi baixar novamente o firefox no windows, mas quando instalei O programa não abria, mas quando eu entrava com outra conta, o programa abria sem problema eu quero conseguir usar o firefox sem ter que mudar de conta. </p>


created: 2021-04-07T12:09:19-07:00
updated: 2021-04-07T13:47:40-07:00
title: Firefox - Ebay pages not displaying right - black arrows
tags: desktop;cookies;windows-10;firefox-870;
product: firefox
topic: cookies
locale: en-US
answers: 1404159;1404172;
creator: crmjhn
content:
<p>I may have to stop using Firefox if I can't resolve this problem </p><p>After a few weeks certain Ebay pages start to not display correctly - writing goes small, moves to the left, big black arrows appear, other pages are alright </p><p>I know if I clear 'all cookies' it will solve the problem - but then I have to reload passwords etc on all the sites I visit </p><p>I've tried  </p> <ul><li> switching of tracking protection on the ebay page </li><li> selecting and deleteing all Ebay cookies under 'managed data'  </li></ul> <p>but neither solve the problem </p><p>The only solution I know to work is to clear all cookies - but I really can't be doing this every couple of weeks </p>


created: 2021-04-07T11:45:41-07:00
updated: 2021-04-07T12:46:42-07:00
title: Firfox opens 7 versions of itself or more!!!
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404150;
creator: peterriva
content:
<p>When I check Task Manager, there are 7 or more Firefox programs running... the other day there were 15! So today I rebooted (Firefox causes crashes and lock-up all the time) and then opened Tack Manager and then ONLY one program (besides all the programs running in the background) and the image shows you what I got! Why the hell is Firefox opening all these program clones of itself? These are NOT onscreen, but they are always in Task Manager. NOTE: The only open window shows only one tab. Now, if I close Firefox all those lines disappear. But when I reopen it, the number goes up! every time. What the heck???? I've been a supporter, used Firefox for 10+ years but may have to go to the dreaded Chrome is this continues. I can't reboot my computer every day because of Firefox - sometimes twice. </p>


created: 2021-04-07T11:30:34-07:00
updated: 2021-04-07T11:30:34-07:00
title: Olvide mi contraseña maestra ¿Como la puedo eliminar?
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: es
creator: luisfelicianobautistaromero
content:
<p>Perdi mi contraseña maestra y quiero eliminarla para poder agregar otra No importa si mis contraseñas guardadas son eliminardas, solo quiero eliminar la contraseña maestra </p>


created: 2021-04-07T11:00:08-07:00
updated: 2021-04-07T12:44:19-07:00
title: Disable: "In order to display this page, the data sent by Firefox must be resent..." Popup
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404147;
creator: nima_samsami
content:
<p>Hi, i need to disable the warning "In order to display this page, the data sent by Firefox must be resent ..." on reloading a page for load tests on my application.  Is there a way to disable the warning? maybe a flag in the configuration? about:config </p><p>Best Regards, </p>


created: 2021-04-07T10:57:08-07:00
updated: 2021-04-07T14:03:33-07:00
title: Since the new version 87 update I am having email log in problems
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404180;
creator: tommygun1971
content:
<p>Hello, </p><p>I have just updated to version 87 of the browser but now I can't sign onto my email through centurylink, I can use edge to access it or my phone. I have OS win 7 if that helps. Everything was working fine, till my firefox browser updated.  When I go to sign into my email, I get kicked to this blank screen, with a weird address at the top(pic). Any help you can give me in this matter to resolve this problem would be really appreciated, Thank You very much for your time. </p><p>Sincerely, </p><p>T. Krivanek </p>


created: 2021-04-07T10:50:32-07:00
updated: 2021-04-07T10:50:32-07:00
title: Error a cargar el reCAPTCHA.
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: es
creator: jama2071994
content:
<p>Se me presenta un error con el reCAPTCHA relacionado con los servicios de Google. Me sale el siguiente mensaje: </p><p><strong>No se puede conectar con reCAPTCHA. Comprueba tu conexión e inténtalo de nuevo.</strong> </p><p>Y eso es realacionado con todas las páginas que lo usan. Voy a dejar anexado una imagen de muestra, sucede solo con Firefox, desde el Firefox en Android si me funciona y desde los otros navegadores si funciona pero con Firefox me sale esto. </p>


created: 2021-04-07T10:18:34-07:00
updated: 2021-04-07T14:23:32-07:00
title: Firefox Developer edition on ubuntu asking to reinstall the package on every update
tags: linux;desktop;beta;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404137;1404175;1404188;
creator: yashrathicricket
content:
<p>I downloaded firefox developer edition from: <a href="https://www.mozilla.org/en-US/firefox/developer/" rel="nofollow">https://www.mozilla.org/en-US/firefox/developer/</a> But almost every 5-6 days it shows a prompt saying firefox have an update, download it from website we will help you install it. It's inefficient and time consuming to manually download and setup firefox after every update. </p>


created: 2021-04-07T10:13:27-07:00
updated: 2021-04-07T10:13:27-07:00
title: know username and passwords not being recognized on some webistes
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: snoopydad
content:
<p>On my flickr account I am using a know username and password that other photographers are also using. Seems people who are using a windows base computer and MacPro Laptop users PRE, BOFORE using the  Big Sur OS update are not having any issues. I can see their pictures, where I get an invalid password error.  Any help would be greatly appreciated. </p>


created: 2021-04-07T08:58:46-07:00
updated: 2021-04-07T10:23:36-07:00
title: I use an email that no longer exist anymore
tags: linux;desktop;sync;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1404113;
creator: andryas
content:
<p>what is the problem to use an email that not exist anymore?  </p><p>In my case is andryas@protonmail.com that I deleted but is still in firefox </p>


created: 2021-04-07T08:50:28-07:00
updated: 2021-04-07T10:32:42-07:00
title: Bitmap-like font when print webpage to PDF
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404115;
creator: GuXRS
content:
<p>Please see the attachment, which was the screenshot of a PDF file that was printed from a webpage. </p><p>A bitmap-like font was used, which made the text blurry. </p><p>I tried setting "layout.css.font-variations.enabled" to false. It didn't help. </p><p>This is firefox 87.0 (64-bit) on Void Linux x86_64. </p><p>Some help, please? </p>


created: 2021-04-07T08:27:00-07:00
updated: 2021-04-07T14:46:13-07:00
title: Delete junk without opening
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404153;1404179;1404195;
creator: paullevalley
content:
<p>How do I delete junk mail without opening it (and thus encouraging them to send more)?  I am receiving lots of backdated garbage with no unsubscribe option and a fake Amazon return address.  The stuff is easy to spot by the old dates. </p>


created: 2021-04-07T08:17:24-07:00
updated: 2021-04-07T12:33:09-07:00
title: Firefox has no sync now in the menu
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1404144;
creator: flea1
content:
<p>I have been trying to set up my Note 9 and my computer to sync. I was following instructions and I have no "sync now" menu item. I am logged in and under my email account, I can't even take a screen shot of the menu so this is what is under my email protection dashboard new window new private window restore previous session zoom Edit library logins and passwords add-ons Option Customize  Open file save page as Print find in this page more web dev help exit Help hasn't provided any help to this problem. I am also up-to-date with firefox.  Has Sync been eliminated? I did notice a lot of other problems when looking for help. </p>


created: 2021-04-07T08:01:09-07:00
updated: 2021-04-07T14:09:46-07:00
title: Yer imleleri
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: tr
answers: 1404183;
creator: noyan_53
content:
<p>Sorun Yer imleleri menusu  (III\ AÇILIYOR * Seciliyor o da kalıyorEskı surumde sol tarafda secenekler çubugu bölümünde yer imlelerini acılır menu olarak göre biliyorduk Şu an sadece on kadar site linki göre biliyoruz o da yeni eklenenler 70 li surumlerde bu bölüm oldukca sık ve kulanışlıydı tekrar o seceneğindüzltilmesini istiyorum saygılarımla </p>


created: 2021-04-07T07:36:31-07:00
updated: 2021-04-07T07:36:31-07:00
title: Export X.509 certificate no longer allows DER format
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: brianhulse
content:
<p>I used to annually export an X.509 certificate in DER format from a vendor's web site to import in an application. The steps were:  </p><p>1. Connect to the vendor's website 2. Click the padlock in the address bar 3. Click connection arrow to expand 4. Click More information 5. With the Security icon selected, click View Certificate button 6. Select the Details tab and then click the Export ... button 7. From the Save as type: field, select X.509 Certificate (DER) (*.der) Now, under  Miscellaneous, only PEM (cert) and PEM (chain) are available </p><p>How can I save the certificate as type: X.509 Certificate (DER) (*.der) </p>


created: 2021-04-07T07:24:43-07:00
updated: 2021-04-07T08:18:17-07:00
title: I can't get in the page
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404093;
creator: sophiesawicki
content:
<p>Hello, </p><p>i'm having a problem navigating inside some of the websites on Firefox for Mac. Either the page is grey, and I can't navigate the page or I can't scroll down the page. It's not doing it on evry websites but it's become really annoying. </p><p>I tried to go into Preferences and in the privacy to see if there was somthing there, but the privacy setting is set to standard and I don't see anything there that can prevent what's happening.  </p><p>Thank you for your help in this matter. Kssaw </p>


created: 2021-04-07T07:21:17-07:00
updated: 2021-04-07T07:21:17-07:00
title: Firefox certificate security
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: es
creator: innerwrap
content:
<p>since the last Firefox update I have receiving this message on my Bitdefender antivirus, so what is happening? How do I fix this? I alredy uninstall and re install firefox thre times and still happening. </p><p>firefox.exe attempted to establish a connection relying on an unmatching security certificate to <a href="http://content-signature-2.cdn.mozilla.net" rel="nofollow">content-signature-2.cdn.mozilla.net</a>. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one. Add to exceptions </p>


created: 2021-04-07T06:53:12-07:00
updated: 2021-04-07T13:46:13-07:00
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: pt-BR
answers: 1404068;1404169;
creator: marcio.andrade
title:
O Sync parece ter sobreescrito as informações do novo navegador logado ao invés de Baixas as informações que eu tinha salvo

content:
<p>Olá. Tenho minha conta Firefox com o Sync já a um tempo. Utilizando e Sincronizando normalmente. Efetuei uma instalação nova em um Ubuntu e quando coloquei para sincronizar, ao invés de fazer o download das minhas informações e salvar no navegador ele fez upload das informações que tinha no navegador cru e sobrescreveu minhas informações, assim perdi minhas informações salvas no sync </p>


created: 2021-04-07T06:44:47-07:00
updated: 2021-04-07T07:13:28-07:00
title: How can I disable automatic updates in FF78esr ?
tags: desktop;download-and-install_1;windows-10;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404070;1404074;
creator: ffsync5
content:
<p>I have a virtual w10x64 machine which I need to play old flash content on a specific (trusted) website which is the only one allowed in mms.cfg and which does not use https. With the latest update to 78.9 FF does not open the flash content and the pages anymore. So I reverted to 78.8 but the auto-update always intercepts. </p><p>How can I disable the auto-updates for good? Is there possibly a policy for this? </p><p>I think the FF programmers need better imagination on specific scenarios before they impose so called "security features" on the users and break their processes. </p>


created: 2021-04-07T06:42:27-07:00
updated: 2021-04-07T12:52:39-07:00
title: Firefox Developer Edition On Ubuntu - Update Hassles
tags: linux;desktop;beta;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1404152;
creator: tamjk
content:
<p>On Ubuntu, FFDE can be configured to  </p><p>1. Auto-update - but it just displays a message saying that it cannot update </p><p>2. Download updates and request permission to install them - all it does is display a message saying a new update is available </p><p>I think this all stems from the fact that FFDE at present has to be manually installed on Ubuntu. Why this is so, I cannot fathom - maybe someone here has an answer to why open sourced op system users are inconvenienced by Firefox. </p><p>It's feasible to script an update procedure to Ubuntu for FFDE. But this will not stop the annoying (every 2 hours) pop-ups about new updates being available - even when there is no new update there . . .  </p><p>Maybe FFDE could simply stop automatic update reminders altogether. Users can decide (or script)  for themselves if they want to update. </p>


created: 2021-04-07T06:03:41-07:00
updated: 2021-04-07T08:24:05-07:00
title: tab crashes with Windows 7 Pro
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404094;1404095;
creator: rgnault
content:
<p>bp-dd2d4b62-c242-48c7-9ed9-3af1a0210326 	26/03/2021, 7:25 a.m. 	 View bp-1c826aab-3029-49aa-8968-2ef9e0210326 	26/03/2021, 7:25 a.m. 	 View bp-d6f78314-01b0-428e-976b-f9a590210326 	26/03/2021, 7:24 a.m. 	 View Tabs crash often, not sure why?  Does it have something to do with MSFT no longer supporting Win7? </p><p>bp-8c0f3800-e576-4486-aa9c-b7bd60210326 	26/03/2021, 7:24 a.m. 	 View bp-28bd7c7d-dec9-402d-b135-4e91e0210326 	26/03/2021, 7:24 a.m. 	 View bp-ac272e36-5096-40c1-a62e-057c00210326 	26/03/2021, 7:24 a.m. 	 View bp-09abc65f-a36c-4647-a5f3-b7d7c0210303 	03/03/2021, 7:25 a.m. 	 View bp-07b84df2-c071-4b5f-ab68-e99900210303 	03/03/2021, 7:25 a.m. 	 View bp-fa4e5560-425e-4675-bb57-7fb900201120 	20/11/2020, 8:27 a.m. 	 View bp-0ec8fcf3-0362-480b-8da4-d0dee0201117 	17/11/2020, 2:39 p.m. 	 View </p>


created: 2021-04-07T05:40:05-07:00
updated: 2021-04-07T13:51:06-07:00
title: Print settings reset after jumping betwen label printer and normal printer.
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1404174;
creator: Jacob199
content:
<p>Hi, Since we got a new printer at our workshop we have had problems with printer settings reset on both our label printer and our Normal printer. </p><p>We have set printer setting on windows and made sure they are correct. </p><p>Firefox changes our label printer settings back from lenght 50 to 296,9 and back to portrait. And when we use our label printer our normal printer changes back from landskape to potrait and from A4 to Letter. This problem started when we got a new printer, worked fine with our old printer. </p>


created: 2021-04-07T05:14:34-07:00
updated: 2021-04-07T15:08:49-07:00
title: Some text is too small to read in Firefox while it is fine in other browsers
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1404097;1404168;1404178;1404200;
creator: dchirning
content:
<p>Emails from one site resizes the text if large images are included and it results in text that is too small to read. Other browsers are fine. Is there some setting that I am missing in Firefox. I am including a screen shot showing what I am getting. </p>


created: 2021-04-07T05:03:31-07:00
updated: 2021-04-07T05:03:31-07:00
title: Same favicons for different web services running on one host
tags: mac-os;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: m.hirte
content:
<p>If there are several applications with their own web interface (web server on different ports) on a host (same IP address), the same favicon is always displayed in the bookmarks for all applications. </p><p>Example: On one computer there are several applications with their own web interfaces such as home automation, media server, network management, etc. The applications are addressed via different ports (<a href="https://mydomain.com" rel="nofollow">https://mydomain.com</a>:xxx). The correct associated favicons are always displayed in the corresponding browser tabs. </p><p>But when bookmarks are created for these applications, they all get the same favicon. </p><p>I can't see any regularity which favicon is chosen. At first I thought it was always the favicon of the application running on port 80. However, I have also managed other favicons depending on the order in which I created the bookmarks. But in the end all bookmarks always have the same favicon, because the favicons also change later after the bookmark originally had the right favicon :-( </p>


created: 2021-04-07T04:44:44-07:00
updated: 2021-04-07T11:41:08-07:00
title: Hidden ghost version of Firefox?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404053;1404075;1404081;1404091;1404112;1404135;
creator: hanbenes
content:
<p>Hello, </p><p>The sites of my bank and from the town administration made notes that my Firefox browser was old and should be updated. I downloaded from the Mozzilla site the new Firefox for Windows 10, uninstalled Firefox and installed the new one. Then again these sites noted that my browser was old. Again I uninstalled Firefox completely and then I found out that ALL the files were not deleted but some kind of hidden. In Windows Verkenner there were no files to be found but my firewall found them all, but they had no size, no date, no digital signature at all. </p><p>Then I deceded to do a test. In the firewall I switched all the rights of the "deleted" files into "forbidden access". Then again made a new installation with the new installation file. It proceded as normal. But then it apeared that again the same old version of Firefox was present again. </p><p>My question is: what is happening here. </p><p>Best wishes and thank you, Han Benes </p>


created: 2021-04-07T04:26:27-07:00
updated: 2021-04-07T04:49:25-07:00
title: FireFox Signed Me Out
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404040;
creator: shepherdpreet23
content:
<p>Hi, </p><p>Respective fire fox team, Today when i use fire fox i saw that, i signed out from all of my accounts and also i froget id i use in <a href="http://it.So" rel="nofollow">it.So</a> i want your help to fix this. </p><p>If firefox saved my login informaton please let me know or how can i get <a href="http://that.IT" rel="nofollow">that.IT</a>'S SO URGENT!! </p><p>Please fix this as soon as possible </p>


created: 2021-04-07T04:17:42-07:00
updated: 2021-04-07T13:53:50-07:00
title: Websites with google analytics slower
tags: desktop;beta;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404177;
creator: shivjitbagga
content:
<p>Has anyone noticed that many websites that use google tracking and analytics seem to work a lot slower on firefox than on chrome? I know most sites have some form on google tracking on them but some in particular work a lot slower on firefox than on chrome. In particular <a href="http://udemy.com" rel="nofollow">udemy.com</a>, as well as <a href="http://my.onexamination.com" rel="nofollow">my.onexamination.com</a> I feel this is an issue due to firefox privacy containers, as the tracking on these websites is trying to get information which firefox is denying it, causing a delay in resolution. I prefer firefox but I am starting to use chrome for such websites. Any way I can speed up things on firefox and avoid chrome altogether? </p>


created: 2021-04-07T03:59:06-07:00
updated: 2021-04-07T14:28:13-07:00
title: Report website problems
tags: linux;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404042;1404051;1404090;1404108;1404189;
creator: mozilla-pers
content:
<p>Is there somewhere to report problems with the Mozilla website itself? I went through the contact page and this is the best choice I could find....there's no 'webmaster' contact?? </p>


created: 2021-04-07T03:44:55-07:00
updated: 2021-04-07T04:50:53-07:00
title: Bookmarks can´t be saved
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1404043;
creator: stino56
content:
<p>Hi all, Once and a while, suddenly, bookmarks can´t be saved any longer. So I restart Firefox and all is ok again. This happens perhaps twice a month.  - Existing Bookmarks can be opened, but can´t be moved in the structure. - This issue exists since many Firefox versions. - The *.sqlite files are not write protected.  - All Add Ons are switched off. </p><p>I have to close for each new start of Firefox all windows and so I am loosing the workflow :-(. Does anybody know about this issue? Many thanks Achim </p>


created: 2021-04-07T03:26:59-07:00
updated: 2021-04-07T03:26:59-07:00
title: Streaming Service DAZN is not running
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: manfred.binder58
content:
<p>Hallo! The streaming service DAZN no longer works Firefox sincs a few days. What can bie the reason for? Manfred </p>


created: 2021-04-07T02:56:33-07:00
updated: 2021-04-07T12:55:19-07:00
title: Password usage
tags: desktop;privacy-and-security_1;escalate;windows-10;masterpassword;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404156;
creator: bohdanskrypec
content:
<p>Good morning, please help &amp; advise.  I am obviously doing something wrong or missing something but I cannot find out how to disconnect my Primary Password which Firefox asked for everytime I click on Firefox.  I only want to use the Primary Password when I want to open an excisting connection to a saved folder or site. </p><p>I hope I'm making sense. </p>


created: 2021-04-07T02:05:43-07:00
updated: 2021-04-07T12:54:26-07:00
title: images are blocky in firefox
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404154;
creator: lobie
content:
<p>Hi, images are blocky in firefox. This happens only in firefox, not in other browsers. Does anyone have this problem </p>


created: 2021-04-07T01:56:33-07:00
updated: 2021-04-07T14:08:47-07:00
title: My Firefox started to acting wierd so I decided to upgrade to the lastest release. BIG MISTAKE.
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404182;
creator: jagman55
content:
<p>Firefox bugged me for weeks to "upgrade to the new release". Then Firefox got wonky so I thought, OK, cant be tooo bad...  Instead of just upgrading to a new release, it started me back to 1998 when I converted from NETSCAPE to FIREFOX 1.0. It blew away the last Previously 22 years and made me start EVERYTHING from scratch. </p><p>IF I remember correctly FIREFOX used to leave your PROFILE, CONFIG in place and just update the "code". BUT this time, it wiped or hide all my  BOOKMARKS, ADD-ONS... I thought I could find my old PROFILE but could not. </p><p>Can someone help me get BACK TO ALL MY "STUFF" LIKE BOOKMARKS, ETC?  I really USED to like the ADD-ON ONE TAB until now as it "says" EXPORT AND IMPORT but all those URL'S just  disappeared and ONE TAB does not bother to tell us WHERE they store them on my PC.  </p><p>I "thought" IMPORT meant "bring them back" but not to "ONE TAB".  My dilemma now is, I really dislike Chrome, Edge.. now I dislike FIREFOX too. </p>


created: 2021-04-07T01:55:00-07:00
updated: 2021-04-07T02:55:37-07:00
title: Muddy audio since update to Windows 10 20H2
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404018;
creator: brent_logie
content:
<p>Hello </p><p><br> I have a problem with Firefox 87 that I am completely stumped by. Since I have updated Windows to version 20H2, my audio in Firefox became all muddy, as if only bass tones come through. Speech is completely inaudible and impossible to understand. This is a problem unique to Firefox, as other applications such as Spotify or MS Edge sound fine. </p><p>Could this be a compatibility problem with my sound card? (Creative SoundBlaster ZxR) This feels unlikely as it worked before... </p><p><br> Any tips? Thanks </p>


created: 2021-04-07T00:59:33-07:00
updated: 2021-04-07T04:54:26-07:00
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404046;
creator: billgail1
title:
Can't play  Something went wrong. Try restarting the app. If the problem continues, it might help to restart your device.  0x80070020

content:
<p>I can no longer read/watch videos friends me.   This is the error message: </p><p>"Can't play </p><p>Something went wrong. Try restarting the app. If the problem continues, it might help to restart your device. </p><p>0x80070020" </p><p>This happened about 3 weeks ago.   I use Firefox as my Browser. My email provider is <a href="http://hover.com" rel="nofollow">hover.com</a> Previously I had problems when I used Chrome ... all of a sudden it did not display any of my emails ... hover could see them but I could not.  I freaked out thinking all my emails had disappeared! I went back to Fire Fox. now another weird problem. What has Firefox done that could affect, for gawd's sake, being able to see a video? </p><p>I hope to hell you can fix the problem. </p><p>In the mean time I'm using Microsoft Edge. </p>


created: 2021-04-07T00:32:30-07:00
updated: 2021-04-07T00:32:30-07:00
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: fi
creator: matti.paakkolanvaara
title:
Firefox avaa automaattisesti thunderbird.net/e-US -sivun vaikka aloitusivuksi määritelty tietty sivu

content:
<p>Käytössä Firefox 87.0 ja Thunderbird 7.8.9.0. Lopettaessani Firefoxin olen määritellyt poistamaan kaiken historiatiedon. Aloitussivuna on määritelty erä https:// -sivu. Mutta kun avaan Firefoxin ensimmäisen kerran aamulla, niin aloitusivuna onkin <a href="http://thunerbird.net/en-US" rel="nofollow">thunerbird.net/en-US</a> sivusto? t. Matti </p>


created: 2021-04-07T00:24:39-07:00
updated: 2021-04-07T00:24:39-07:00
title: problems with new tab page saved sites
tags: windows-7;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: daveneedstoknow
content:
<p>Hello, I use Windows 7 with a Gateway computer. On the "new tab" page I pin sites,but, they are removed sooner or later for new sites. When I pin a site , I expect it to remain . So, even if I do not visit a site for a long time, is there a way to keep my pinned sites from being displaced ? Also, instructions say, "to show more or fewer top sites" to hover until the edit link appears. I try hovering all over but can not get the edit link to appear. Any help will be much appreciated. Thank you </p>


created: 2021-04-06T23:59:15-07:00
updated: 2021-04-07T14:33:56-07:00
title: Browser doesn't save settings for sites
tags: desktop;cookies;windows-10;firefox-870;
product: firefox
topic: cookies
locale: en-US
answers: 1404191;
creator: revai.tomi
content:
<p>I'm in permanent private browsing mode, so whenever I close Firefox the YouTube cookie exception I put under Manage exceptions gets deleted, now my question is if there is no way to make the exception permanent while in private browsing mode, why is the "Manage exceptions" menu enabled? why not disable it/grey it out? </p>


created: 2021-04-06T20:26:54-07:00
updated: 2021-04-06T20:37:51-07:00
title: how to stop MS News opening on my PC
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403985;
creator: jaron1
content:
<p>I've uninstalled MSNews from my programs. Still happening. It just opens up randomly when I working on the PC. </p>


created: 2021-04-06T19:51:00-07:00
updated: 2021-04-06T19:51:00-07:00
title: Firefox won't let me add Last Pass.
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: jojnl600
content:
<p>I have several different browsers on my system. Firefox is the only one that doesn't allow Last Pass. It says it's recommended but when I try to add it it says it can't DL it. </p>


created: 2021-04-06T19:26:05-07:00
updated: 2021-04-07T15:48:27-07:00
title: I can only access my bank in private browsing
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1403968;1403969;1404214;
creator: MMButler
content:
<p>I have been using Firefox for years.  I recently decided to tinker around a little with private browsing.  I had my laptop and phone sync'd.  Within the last 10 days or so I have been restricted to only accessing my bank using private browsing.  I have been online with my bank to try and resolve, to no avail.  I have added exceptions for all the cookies, pop up windows etc for my bank and still nothing.  I have disabled the syncing and still nothing. My bank said they have had some communications issues with Firefox...I tried to login with Chrome and sailed right into my bank account.  I really don't want to have to use another browser to access my bank. </p><p>Below is the error I get.  Please help!! its truly a hassle to HAVE to use private browsing for 1 item. </p><p>Access Denied You don't have permission to access "<a href="http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" rel="nofollow">http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc</a>" on this server. </p><p>Reference #18.37022417.1617761856.4d8aaa4d  </p><p>Thank you for your time in advance! </p>


created: 2021-04-06T19:21:39-07:00
updated: 2021-04-07T15:48:46-07:00
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403970;1404215;
creator: ricshay
title:
Access Denied You don't have permission to access "http://www.aa.com/booking/find-flights" on this server.  Reference #18.bdc1ce17.1617760853.40d20a06

content:
<p>Access denied... on this server.   This has happened on a few different websites. Currently <a href="http://AA.com" rel="nofollow">AA.com</a> </p>


created: 2021-04-06T19:09:20-07:00
updated: 2021-04-06T23:52:47-07:00
title: Feedback
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404004;
creator: keithinoz1
content:
<p>How much longer before I can send Firefox feedback. The new print dialogue has no place to vary the resolution of the print (DPI) and secondly, it would nice if Firefox remembers the scaling setting after switching to fit to width. </p>


created: 2021-04-06T18:48:46-07:00
updated: 2021-04-07T16:28:51-07:00
title: Chase.com login problem
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403971;1404217;1404229;
creator: rzimman
content:
<p>For over two years I've been using Firefox to login to my accounts on <a href="http://Chase.com" rel="nofollow">Chase.com</a> </p><p>About 3-4 weeks ago I suddenly started being unable to login to my accounts as follows: </p><pre>    open <a href="http://www.chase.com" rel="nofollow">www.chase.com</a>     click on "Sign in" button     Firefox goes to <a href="https://secure03b.chase.com/web/auth/dashboard#/dashboard/overviewAccounts/overview/index" rel="nofollow">https://secure03b.chase.com/web/auth/dashboard#/dashboard/overviewAccounts/overview/index</a>     page never loads </pre> <p>This page loads properly when using Safari Version 14.0.3 </p><p>Running Firefox 87.0 (64-bit) under macOS Big Sur Version 11.2.3 </p><p>What can I do to get the site to work properly in Firefox? </p>


created: 2021-04-06T18:38:14-07:00
updated: 2021-04-06T19:59:06-07:00
title: You Tube comment section
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403973;
creator: rlf1859
content:
<p>the comment section in you tube has disappeared from Firefox since Easter ,this is not a you tube issue because the comment section remains untouched in IE, Edge, and Chrome ??? </p><p><br> What is going on with this ?,When will it be fixed/put back to normal ??? </p><p><br> </p><p>thank  you </p>


created: 2021-04-06T18:36:42-07:00
updated: 2021-04-07T14:31:29-07:00
title: Firefox repeatedly ask for user name and password of our router
tags: desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1403962;1404190;
creator: bcmallonee
content:
<p>Typing a website in the address bar often results in a window asking for the user name and password for our router (an Orbi). I've tried both the network name and password, as well as the Orbi user name and password, with no success. It happens multiple times a day now, but only on sites we type in. Sometimes if I add https://www. to the beginning of the address it'll work, but often that doesn't solve it either. </p>


created: 2021-04-06T18:19:07-07:00
updated: 2021-04-07T13:19:40-07:00
title: iCloud Bookmarks
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404005;1404160;
creator: chmltn56
content:
<p>In iCloud, I have tried to use Firefox in the bookmarks set up options area.  I have installed the Firefox add-on iCloud Bookmarks on Firefox.  When I try to apply Firefox to iCloud, a window opens to tell me i require the add-on iCloud Bookmarks to be downloaded and added to Firefox.  (It is already installed as an add-on in Firefox.)  There is a spinning circle beside the Apply button.  Why is this add-on not working?  (I am using the most updated version of Firefox right now.)  Thanks for your anticipated help with this problem. </p>


created: 2021-04-06T18:07:36-07:00
updated: 2021-04-06T20:03:30-07:00
title: (Malware?) Pop-up keeps appearing on same website
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1403976;
creator: starkyl
content:
<p>Hi. I am constantly getting this popup (see attached) when on the <a href="http://Nine.com.au" rel="nofollow">Nine.com.au</a> site (using Firefox 87.0 on Mac OS 10.14.6). It is only occurring on this particular website and only seems to happen when I'm using Firefox as my browser. I've gone to the same site in both Chrome and Safari and the popup doesn't appear. FWIW, the TV network that this website it affiliated with was recently the target of a (suspected State orchestrated) cyber attack - not sure if that's just coincidence and completely unrelated to the issue I'm having: <a href="https://www.9news.com.au/national/nine-network-hit-by-cyber-attack-threatening-news-services-nationwide/c653fe12-a5c4-4da8-9a33-b902f1325eed" rel="nofollow">https://www.9news.com.au/national/nine-network-hit-by-cyber-attack-threatening-news-services-nationwide/c653fe12-a5c4-4da8-9a33-b902f1325eed</a> Obviously I haven't clicked through on the popup, I just close it each time, but it's getting annoying and I can't seem to get rid of it. Thank in advance. </p>


created: 2021-04-06T17:05:05-07:00
updated: 2021-04-07T15:55:22-07:00
title: 404 when click link in webmail
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1403977;1404219;
creator: fbeatty43
content:
<p>Clicking a link in email from my insurance company always yields error 404, file not found. Saw notes from 2017 about removing all data about a domain but can not find a way to do that in current version.  Clicked link today, 4/6/2021, got error "HTTP/1.1 404 Not Found" This has been happening for a long time. I have cleared cookies and all data, removed &amp; reinstalled Firefox, still same issue. </p>


created: 2021-04-08T15:37:28-07:00
updated: 2021-04-08T15:52:17-07:00
title: Disabling 'Restart With Add-ons Disabled'
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404512;
creator: joshua.r.graham
content:
<p>As a security feature on a shared computer, I'm wondering how to restrict the ability to alter add-ons and I was hoping that there was a way to disable Safe Mode (aka Restart With Add-ons Disabled') </p>


created: 2021-04-08T15:01:26-07:00
updated: 2021-04-08T15:15:17-07:00
title: Gmail
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404500;
creator: nix2354
content:
<p>I can not access my Gmail anymore. This problem just happened "out of the blue,after I unplugged my computer when I hit the power cord, </p><p>by mistake.  I restarted my computer,no help. </p>


created: 2021-04-08T14:56:30-07:00
updated: 2021-04-08T14:56:30-07:00
title: Why is NumLock locked on in Firefox?
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: ponder1
content:
<p>I have searched, but not found an answer to this.  How can I shut off Numlock, which, apparently is ON by default in Firefox? I use the keypad for direction, not numbers. The problem is just in Firefox, not other programs. Please help. Thank you. </p>


created: 2021-04-08T14:55:53-07:00
updated: 2021-04-08T14:55:53-07:00
title: Dlaczego popsuliście Firefoxa?????
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: polcynm
content:
<p>Po zainstalowaniu wersji 87.0 program non stop mi się wiesza :((( Nie da się praktycznie na nim pracować. Stara wersja 85 działał praktycznie bez zarzutu. </p>


created: 2021-04-08T14:49:31-07:00
updated: 2021-04-08T14:49:31-07:00
title: Broken Titlebar Buttons
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: deencrypted1
content:
<p>after a firefox update my titlebar buttons are just white and I cant change it, even tried reinstalling and completely removing the folder in %appdata% but it still didn't work and it's really annoying. </p>


created: 2021-04-08T14:25:34-07:00
updated: 2021-04-08T14:25:34-07:00
title: New Tab Add-on has Problem Loading Page
tags: windows-7;desktop;tabs;firefox-720;
product: firefox
topic: tabs
locale: en-US
creator: ian_sd57llg
content:
<p>Just added New Tab Version 1 to Firefox version 72.0.2 with DuckDuckGo as Search Engine and default page. </p><p>When I call for a new tab I get the message - "Access to the File Was Denied" and "The file at moz-extension://7b4a03b3-0438-454e-bf65-9629bce7ae58/newtab.html is not readable." </p><p>However, if I then click on the Firefox Home Page Icon (little house icon) I get straight to the Home Page with the search function available. </p><p>Anyone know why I get this interim error message, or why I don't get transferred straight to the Home Page? </p>


created: 2021-04-08T14:07:59-07:00
updated: 2021-04-08T14:47:04-07:00
title: Firefox won't find some web sites, other browsers do just fine IOS 11.2.3
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404484;
creator: updates
content:
<p>Got one response from a volunteer but that response, unfortunately, was for Windows. I'm on a Mac... </p><p>When I select the bookmark, Firefox does nothing, apparently. </p><p>iPhone works just fine on sites that Firefox won't access, so it's not the modem or the ISP. </p><p>Thanks in advance! </p>


created: 2021-04-08T14:00:34-07:00
updated: 2021-04-08T14:41:48-07:00
title: Why are urls and hyperlinks suddley center-formatted?
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1404483;
creator: alexsafron
content:
<p>Subject says it all. Suddenly all urls and hyperlinks are center-formatted and I cannot figure out why or what to do about it. </p><p>Thank you! </p>


created: 2021-04-08T13:40:02-07:00
updated: 2021-04-08T13:50:26-07:00
title: Pocket
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1404466;1404467;
creator: fanfar0013
content:
<p>Hi, I'm using Firefox 87.0 on Mac OS Big Sur and lately the feature Pocket is no longer available via the library button in the toolbar. Does anyone know why? </p>


created: 2021-04-08T12:55:16-07:00
updated: 2021-04-08T12:59:52-07:00
title: Scotiabank log in issues
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404445;
creator: jagourlay
content:
<p>For a number of days now I can not log into Scotia Bank online but I can with Safari so I know the site is not down.  Once I try to enter I get this msg <em>Sorry, we couldn't complete your request </em> Sign in to online banking or our mobile banking app to continue.<em>  With an under construction icon. </em> I have tried deleting recent history and have restarted Firefox but no change I love Firefox and it is my goto browser but something is wrong here.  I have also tried to enter using firefoc from a different computer....same issue. </p><p>Anne Gourlay-Langlois </p>


created: 2021-04-08T12:48:16-07:00
updated: 2021-04-08T16:05:55-07:00
title: FF profile choice problem on Linux Mint with Claws email
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404482;1404516;
creator: addicted2h
content:
<p>I have three FF profiles on my Linux Mint 19.3 system (work, not-work and one for e-tail). Somehow the problem only appeared after I added that last one. All profiles have the same syntax; I checked the files. Neither one is set to be the dominant one. Typically, I don't use more than one at a time. </p><p>I also use Claws mail. Whenever I get any mail with a link I want to check out, I just used to click on that link and it opened in a new tab in the FF browser profile that was currently open. Similarly, whenever I wanted to see the HTML version of a mail, I right-clicked on the html-icon and chose open. Again, it picked the open browser. </p><p>Now, though, whenever I pick either one of those options above, I get the "Choose User Profile" box. If I pick the profile that is currently open, I get an error telling me that it's already running.  </p><p>Since I mostly read email when I use the no-work FF profile, I tried to add "firefox -P NotWork -no-remote --class NotWorkProfile" but that also resulted in the choose user profile box to open. </p><p>My current work-around is to copy the link and open it in a new tab, or pull the whole mail into the tab to see the HTML version. Quite annoying. </p><p>Is there any way to get it to ignore all other profiles but the currently open one? Thank you for anyone who has an idea. Let me know if there's anything else I may add to explain the situation. </p><p>[My apologies if this isn't the right forum; I'm also attempting to ask this question in the Linux Mint and Claws forums, if those exist.] </p>


created: 2021-04-08T12:36:46-07:00
updated: 2021-04-08T12:59:21-07:00
title: Firefox Mac Only shows strip at top
tags: desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404444;
creator: RyqWA
content:
<p>When I open FF, the window only displays the top menus.  If I click the Green dot it will then open full screen. Pressing the green dot once again only displays that 1 inch window. The problem does not occur in safe mode for Firefox. I turned off all of my extensions and turned off hardware Accelerator mode yet the problem still happens. </p><p>This just began yesterday and I don't believe I installed anything. </p>


created: 2021-04-08T11:18:08-07:00
updated: 2021-04-08T15:02:15-07:00
title: Why was my Promary password gone?
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404486;1404490;
creator: clutch
content:
<p>After one of the last FF updates, I noticed that I no longer needed to enter my Primary (Master) password to sync or access my logins or site passwords.  After a bit of checking, I found that in FF/Tools/Options/Privacy &amp; Security... My "Use Primary Password" box was unchecked! Was I hacked?  I use full-time Malwarebytes (licensed) along with Win10 Security (which are suppose to play nice together; and <em>have</em> for years).  I never received any indication of an issue from either app.  Multiple (full) scans came back clean. </p><p>Or was this an inadvertent change caused by one of the later FF updates? </p><p>Btw, I use the same W10 and FF on several other machines, with virtually the same setup; none of which experienced this issue. </p>


created: 2021-04-08T11:14:11-07:00
updated: 2021-04-08T13:39:46-07:00
title: Some Form Text Boxes On Website Do Not Appear Using Firefox
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404454;1404459;
creator: bruceburns12
content:
<p>I use a website (<a href="http://u-bill.com" rel="nofollow">u-bill.com</a>) to access my Product and Account information for software I purchased. To find my purchase I need to enter my email address and 1 of 3 other items of information: Last 4 digits of CC; Order ID Nr; or Password. I am able to enter my email address but the text boxes for the other 3 do not appear. This only happens when I use Firefox as it is my preferred browser. I am able to enter the information in the form using Chrome. A search of possible fixes suggested disabling "hardware acceleration". I tried that and it did not work. Today was the first time I tried to access this information although I have had the account for 1 year so I do not know if Firefox ever was  able to access it. I am using Firefox V 87.0 (64 Bit) and Windows 10. Here are two screen shots: #1 is the form using Firefox. #2 is the form using Chrome. </p>


created: 2021-04-08T10:48:09-07:00
updated: 2021-04-08T13:54:45-07:00
title: firefox upgrade
tags: mac-os;desktop;other;download-and-install;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404455;1404470;
creator: adnicastri
content:
<p>I mistakenly deleted my firefox browser, I am running Mac OS 10.7.5 with a SSD on a Mac Pro desktop. I have been unable to download a new firefox browser because of the OS and hardware limitations. I sorely miss firefox. Is there any way to get an older version of firefox which will run on my computer? adnicastri@aol.com </p>


created: 2021-04-08T10:43:34-07:00
updated: 2021-04-08T13:34:39-07:00
title: Site not opening Youtube and Google
tags: desktop;privacy-and-security_1;escalate;certificates;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404456;1404457;1404458;
creator: serwerek4444
content:
<p>Hi! </p><p>So i have a problem with opeing sites : Google and Youtube. It happend randomly. All was working great i restarted computer and suddenly its not working;/ I scaned for viruses - download eset - nothing. When eset war running it started working again - i deleted eset since it was slowing down my pc, and the problem is back. </p><p>Error code: SEC_ERROR_UNKNOWN_ISSUER </p><p>Error info: </p><p><a href="https://www.youtube.com/?gl=PL&amp;hl=pl" rel="nofollow">https://www.youtube.com/?gl=PL&amp;hl=pl</a> </p><p><br> </p><p>Wystawca certyfikatu uczestnika komunikacji nie został rozpoznany. </p><p><br> </p><p>HTTP Strict Transport Security: true </p><p>HTTP Public Key Pinning: true </p><p><br> </p><p>Łańcuch certyfikatu: </p><p><br> </p> <hr>BEGIN CERTIFICATE----- <p>MIIDdjCCAl6gAwIBAgIQKd8+XqA5qrZPzhYj71P8MzANBgkqhkiG9w0BAQsFADAj </p><p>MSEwHwYDVQQDDBhEaWdpQ2VydCBHbG9iYWwgUm9vdCBHMUEwHhcNMjAwNDA4MDcx </p><p>NjI2WhcNMzEwNDA4MDkxNjI2WjAaMRgwFgYDVQQDDA93d3cueW91dHViZS5jb20w </p><p>ggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQDeIu9SWvCMhhDqkCCvRmDY </p><p>/8Z/EyxMySr5+CgqMmApxmNA5kKSDpjbCFGuRTkC/2SwLiaQCRuovVvwvZrk8Tlu </p><p>dxu6txaDQg9nldZVS19FO5bj5L/8FO7n82bLxm+omGDF+IVbZW+338fbfO/HcxS1 </p><p>GEnammeE44nw8vYdpPrQx481gu9AGMLsQLUM/EwUQ4u4FHQPKE9z6iUtkebv0/h+ </p><p>4GbhvdDegrCXyvJSXuzxzilgtB5R1inw5UvibVcStdpjL69+px39OKJvV05eqNfJ </p><p>xJtxjmx7HQgZcjdW/Xo1f4yYxyaT9toYxdPpH1atB58TlsMA66x/Z2kKK2gL+MiB </p><p>AgMBAAGjga4wgaswEwYDVR0lBAwwCgYIKwYBBQUHAwEwDAYDVR0TAQH/BAIwADAO </p><p>BgNVHQ8BAf8EBAMCBaAwNgYDVR0RBC8wLYIPd3d3LnlvdXR1YmUuY29tgg0qLnlv </p><p>dXR1YmUuY29tggt5b3V0dWJlLmNvbTAfBgNVHSMEGDAWgBSWti4vM+xzcoW7bzKo </p><p>dbvLnKtUdjAdBgNVHQ4EFgQU1lIhGk7z+LGh+Amnt433ZZmGSoAwDQYJKoZIhvcN </p><p>AQELBQADggEBAGAlYFFFqa/XToQ6idM+5F9a1l+IOHfp8og3pg1Z1GVbfrB14eRJ </p><p>ZulnLkJI0cxpSNgLo9m9sl6+JdL85gV0f/6PpxDgflfZBKJgPxFtDShemgRiY2jQ </p><p>Vl6b7/Rp8nR1r3kfdcc1mA0XQKnzt4RxjzFUqHycWbkiBVPBm+ZVD2btgb8gVluZ </p><p>ScGRF0GolVx84KoE1A2WkrxRgu/lprAV/8I6AZxnI8oSBc/SqRXjInbtt1jd0xMe </p><p>nOCYTjOld+52kl3/LTCmSmHtBau0JlRROAMchNl7xhGrwNer9uYuylFC85xa0GzA </p><p>7S6uZRV3pnqWHBq9BUvU+Tm/hLfGkHcZI/E= </p> <hr>END CERTIFICATE----- <p><br> Need help :) </p><p>Thanks </p>


created: 2021-04-08T10:33:50-07:00
updated: 2021-04-08T16:34:47-07:00
title: Unable to log in to Charles Schwab website
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404408;1404413;1404415;1404521;
creator: mk869
content:
<p>For at least the last 2 months I have had issues trying to log in to Charles Schwab, at either of these pages- </p><p><a href="https://client.schwab.com/Login/SignOn/CustomerCenterLogin.aspx" rel="nofollow">https://client.schwab.com/Login/SignOn/CustomerCenterLogin.aspx</a> <a href="https://www.schwab.com/public/schwab/client_home" rel="nofollow">https://www.schwab.com/public/schwab/client_home</a> </p><p>I use Firefox to save my login and after completing the user and login fields and clicking "Log in" the login/password fields go blank and I get this error message in red- </p><p>"Feature temporarily unavailable" </p><p>Clearing cookies and cache, re-starting browser and entering password manually do not help. I can login just fine using Internet Explorer. I also can log in outside of business hours (late evening) after 2 or 3 tries, also can log in on a different PC with Firefox (configured the same). </p><p>I have the following plugins- uBlock, DuckDuckGo Privacy Essentials and Ghostery- all of which are disabled for Schwab domains (<a href="http://schwab.com" rel="nofollow">schwab.com</a>, <a href="http://client.schwab.com" rel="nofollow">client.schwab.com</a>, <a href="http://lms.schwab.com" rel="nofollow">lms.schwab.com</a>). </p><p>Schwab's technical support figure there is something going wrong with Firefox but are unable to figure it out. </p><p>Any ideas? Thanks for helping. </p>


created: 2021-04-08T10:31:33-07:00
updated: 2021-04-08T10:32:18-07:00
title: Refresh Firefox - reset add-ons and settings
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404399;
creator: muhammadjunaidayoub8
content:
<p>when i open my<a href="https://heatingera.com/best-electric-fireplace-under-200/" rel="nofollow">bookmarking issue</a>  website firefox don't open it. when i open anyone website it open peroperly </p>


created: 2021-04-08T10:30:06-07:00
updated: 2021-04-08T13:19:19-07:00
title: Firefox 87 on Linux Mint 20.1 opens nothing, including about: and local files
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404409;1404446;1404451;
creator: Alasdair_Swanson
content:
<p>Hello! </p><p>I've upgraded my PC to Mint 20.1 and applied the latest upgrade to Firefox 87 also.  Prior to these last upgrades I could use Firefox, ie after upgrade to Mint 20.1 Firefox worked then, after applying the latest upgrades in the Mint Upgrade Manager, including a Firefox one, it did not.   </p><p>Now Firefox will not open any pages anywhere.  This includes the about:preferences page (thus obviating almost all advice I've seen) and even a local two-line "Hello world" HTML page in my local Documents directory.   </p><p>Nothing displays at all, not even an address in the address bar (unless I type one in but that makes no difference).  See the attached, unexciting, screenshot.  Things I've tried already: </p> <ul><li> Refreshing Firefox </li><li> Restarting with add-ins disabled </li><li> Clearing the cache </li><li> Copying over a profile into the .Mozilla folder from a version that worked before the upgrade </li><li> Deleting and reinstalling from scratch </li><li> Trying the first four items again on the fresh reinstall </li><li> Installing V85 (which works on my laptop) </li><li> Trying the first four items yet again on V85 </li><li> Installing V84, which was the version prior to the upgrade on my PC </li><li> Going back to V87 fresh then re-starting Linux in safe mode and trying again </li><li> Looking at the traffic in Wireshark (didn't really help, that one) </li><li> Shouting at the screen (was even less helpful than Wireshark) </li></ul> <p>In no case is there any change in behaviour.  The only thing that will display is the "troubleshooting" page and I attach here the text from that. </p><p>Am I the only person to have experienced this lately?  Similar reports for much older versions exists but they're mostly for Windows so no use to me. </p><p>So -- can anyone suggest anything?  Bear in mind I can't get to any about: pages nor do any web developer options work. </p><p>All the best </p><p>AxS </p>


created: 2021-04-08T10:22:06-07:00
updated: 2021-04-08T10:33:51-07:00
title: Since last update, why is firefox ignoring the cookies i have chosen to keep
tags: desktop;cookies;windows-10;firefox-870;
product: firefox
topic: cookies
locale: en-US
answers: 1404402;
creator: guillermoknomatez
content:
<p>Since last update, why is firefox ignoring the cookies i have chosen to keep. LastPass, Yahoo, MetOffice etc. </p>


created: 2021-04-08T10:04:47-07:00
updated: 2021-04-08T10:33:43-07:00
title: Firefox doesn't load several pages
tags: windows-7;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404386;1404393;1404395;1404401;
creator: lux144
content:
<p>Hello, </p><p>since a few days Firefox does not load several pages. I can browse normaly but pages like "<a href="https://www.etsy.com/" rel="nofollow">https://www.etsy.com/</a>" stay white. </p><p>Also on my old phone (Android 7.0) i have to restart firefox since a week or so because the app wouldn't load any page anymore. The issue looks the same on my desktop version. I press enter, there is a small reaction for loading but then it stops and there is no site, just the background. </p><p>What can be the cause? </p><p>I use firefox many years now and there was never such problem. </p>


created: 2021-04-08T09:49:11-07:00
updated: 2021-04-08T09:49:11-07:00
title: Numerous Random Script Conflicts Disabling Browser
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: jim258
content:
<p>Hello, </p><p>This is my version of a Firefox usability review for 2021. </p><p>I have a fresh install of Windows 10 Pro, on new hardware, and run identical add-ons and extensions in both Firefox and Chrome most recent versions (auto-update). </p><p>For the last few years about 10% of all websites I visit weekly have some kind of functionality that does not work in Firefox, but does work in Chrome. This forces users (at least me) in to the arms of another browser, because Chrome *always* works. </p><p>Today, I couldn't lookup a license key on Kaspersky's website due to a 'Cross-Origin Request Blocked:' error. Result was; key not found. Switching to Chrome, I had my key in seconds. This kind of problem happens A LOT. </p><p>I get frustrated because either the security level of Firefox is insanely high and unforgiving, or Chrome is completely unsafe. But we know that's not true either. Why am I safe in Chrome, but not in Firefox when viewing the exact same web pages? My anti-virus isn't enough? </p><p>As websites lean more and more heavily on scripts, Firefox becomes more and more unusable for me. </p><p>To be clear, I am a network admin who has been experiencing these security SNAFU's in Firefox that require switching to Chrome in order to compete registration, fill out some forms, or access some kind of AJAX type info or CDN files, that is extremely frustrating when you don't want to use Google's spy tool, Chrome. </p><p>I DO appreciate the Firefox browser, and its developers. This is just an FYI - no reply needed. </p>


created: 2021-04-08T09:46:23-07:00
updated: 2021-04-08T12:05:27-07:00
title: Problems downloading Firefox Browser
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404396;1404403;1404436;
creator: tmurrayeast10th
content:
<p>I downloaded the Firefox browser and ran the program.  The homepage does not bring me to the New Tab page, but instead keeps bringing me to the page to download the browser.  I've done it more than 6 times and still get the same result. </p>


created: 2021-04-08T09:17:17-07:00
updated: 2021-04-08T12:32:35-07:00
title: How to keep the sidebar on bookmarks
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1404398;1404439;
creator: Esoppant
content:
<p>The sidebar that is brought up by clicking on the sidebar button normally shows whatever you choose on its dropdown menu (Bookmarks, History, or synced tabs). And it used to be, if you choose Bookmarks on that menu, it shows bookmarks the next time you open it. But since a few weeks, it is always showing History when clicked, even though I only ever use it for Bookmarks. Is there any way to stop this behaviour? </p>


created: 2021-04-08T09:11:49-07:00
updated: 2021-04-08T09:16:15-07:00
title: Online banking
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404365;
creator: marquids
content:
<p>I can't log in to my bank account at <a href="http://simplii.com" rel="nofollow">simplii.com</a> but I can with Microsoft Edge and Chrome. What's the problem? </p>


created: 2021-04-08T09:11:39-07:00
updated: 2021-04-08T09:11:39-07:00
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: ZENDER-
title:
Firefox will not open when being prompt to open and type of link (as the default app), It just gets stuck

content:
<p>I'm not quite sure what causes this, but I have reinstalled firefox, cleared cache, but everytime I try to open any sort of links (while firefox is closed) It simply gets stuck and does nothing, and I am forced to close it via task manager. </p>


created: 2021-04-08T08:58:33-07:00
updated: 2021-04-08T14:12:39-07:00
title: Sync trouble
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1404366;1404368;1404464;1404476;
creator: Sweetwater1
content:
<p>Hello, I installed Firefox on a new imac. It requested I set up sync with another device. Said device already has Firefox. The only option is to link to ios app store and it opens the Firefox already on my iPhone. What am I missing? It's a very frustrating loop of ridiculousness...  Thx Pierce. </p>


created: 2021-04-08T08:51:08-07:00
updated: 2021-04-08T08:51:08-07:00
title: How to open firefox in taskbar ?
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: scootergris
content:
<p>Since version 68 it is not possible to start Firefox in minimized mode in the taskbar. Do you have a solution please? With shortcut property  = no résult With a batch file = no résult I am using Windows 10 and last version of firefox (87.0) Thanks </p>


created: 2021-04-08T08:07:35-07:00
updated: 2021-04-08T13:10:33-07:00
title: What does private browsing tell sites?
tags: desktop;cookies;windows-10;firefox-870;
product: firefox
topic: cookies
locale: en-US
answers: 1404447;1404449;
creator: speake124
content:
<p>What is available to the visited site in Private Browsing in a new window? Private browsing does not save cookies or history, but does it make previously saved cookies and history from un-private browsing available? </p><p>I ask because there is advice in a couple of YouTube videos about how to search for keywords to use in your new videos.  This advice is that when hunting for potential popular search keywords, using a new private window to do the search will cause YouTube to do an "unbiased" search. That is, it will not be able to look at your YouTube history to determine viewing preferences when it presents you with recommended (auto complete) searches. </p><p>(Oops. I just realized I am doing this in a private window.  I hope that doesn't matter.) </p><p>Thanks, Tom </p>


created: 2021-04-08T08:07:12-07:00
updated: 2021-04-08T14:54:16-07:00
title: Custom page for new tabs
tags: linux;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1404488;
creator: skamarakas.liutauras
content:
<p>Hello, how can I get similar functionality to "New tabs" as I have for "Homepage and new windows"? Because right now all I can do is either choose to open Firefox's home page or a blank page, but I would like to be able to open my custom sites just as I do for "Homepage and new windows". </p><p>Firefox version 87.0 </p>


created: 2021-04-08T07:33:23-07:00
updated: 2021-04-08T07:33:23-07:00
title: youtube bug , stutter
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: Spada818
content:
<p>Hi I recently had this problem, when i open a video (to listen to music) and open another tab to watch some gifs, the video bug multiple time for a brief delay but is little bit annoying, i never had this problem before, i made some research and followed some steps.. i couldn't resolve the problem: - cleared the cache - refresh the page - launch Firefox on <em>Save Mode</em> - Force youtube to use H.264 _ installed this add-ons : <a href="https://support.mozilla.org/en-US/questions/1245735" rel="nofollow">https://support.mozilla.org/en-US/questions/1245735</a> - reduced the performance (use less memory/cores) _ disable hardware acceleration. </p><p>Cheers </p>


created: 2021-04-08T07:31:06-07:00
updated: 2021-04-08T16:04:26-07:00
title: firefox profile cannot be loaded...With a twist!
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1404497;1404506;1404511;1404515;
creator: bateman.c.j
content:
<p>Hello </p><p>I followed the instructions to "Reset download actions for all file types" from here: <a href="https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_reset-download-actions-for-all-file-types" rel="nofollow">https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_reset-download-actions-for-all-file-types</a>. I accidentally renamed the profile folder instead of the json file.  </p><p>unsurprisingly, i now get the "firefox profile cannot be loaded" message and cannot open firefox.  </p><p>I uninstalled and reinstalled firefox to no success.  </p><p>In an attempt to correct this error (that is, to change the renamed folder back to its original name), i tried to follow these instructions: <a href="https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox" rel="nofollow">https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox</a> </p><p>Under "how do i find my profile?" it reads "Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder." Well, using the Go tab, there is no Library folder. but I managed to find the folder anyways. but when i do find the folder Library &gt; Application Support, there is no Firefox folder in there! </p><p>Please advise how it is that I can find this folder and rename it </p><p>THanks </p>


created: 2021-04-08T07:18:11-07:00
updated: 2021-04-08T14:04:54-07:00
title: I cleared my recent history by mistake. Is there a way that I can recover my recent history?
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
answers: 1404367;1404421;1404453;1404475;
creator: sam8899ww
content:
<p>I cleared my recent history by mistake. Is there a way that I can recover my recent history? </p><p>Thanks </p>


created: 2021-04-08T06:30:16-07:00
updated: 2021-04-08T15:38:48-07:00
title: Pocket disappeared from the "library" dropdown
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404347;1404348;1404507;
creator: pmeinl
content:
<p>Since the last update the button to show the Pocket list disappeared from the "library" dropdown. The pocket button in the address bar still exists and from there one can show the pocket list but this unintendedly saves the current page to pocket. If found no other way the enable a Pocket button in the toolbar. </p><p>Is Mozilla deprecating Pocket? Otherwise this change make no sense?! </p>


created: 2021-04-08T06:06:22-07:00
updated: 2021-04-08T06:06:22-07:00
title: Problemas para entrar a inversores de fotovoltaica
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: es
creator: javiertresanchez
content:
<p>Buenas Tardes </p><p>Desconozco de que manera alguien podria ayudarme con el problema que tengo  </p><p>Tengo una planta fotovoltaica, por lo cual frecuentemente debo conectarme con el inversor para ver o actualizar su firmware </p><p>Ya hace tiempo que frecuentemente Firefox, me impide entrar al mismo por que al parecer los datos o certificados del fabricante segun indica son antiguos, este fabricante SMA es uno de los mas importantes de estos sistemas </p><p>En cambio, en Opera y Chrome no ocurre nunca, y pese a que he mirado todas las configuraciones de seguridad en Firefox, reduciendolas al minimo, no se soluciona </p><p>Al no ser especialista en informatica, las sugerencias no me sirven  </p><p>Alguna idea de como solucionar estos problemas </p><p>Gracias de antemano </p><p>Saludos </p>


created: 2021-04-08T05:44:53-07:00
updated: 2021-04-08T14:50:17-07:00
title: Firefox won't find some web sites, other browser do just fine
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404370;1404485;
creator: updates
content:
<p>Firefox 87.0 will not connect to some web sites -- it just hangs. Other browsers on my Mac iOS 11.2.3 connect just fine, so it doesn't seem to be a problem with the cable modem or ISP. </p>


created: 2021-04-08T05:31:25-07:00
updated: 2021-04-08T05:31:25-07:00
title: Firefox and Intune question
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: Vantage21
content:
<p>Hi All, </p><p>I have successfully deployed and configured Firefox to my company through Intune however I was wondering if it is possible to alter the installed Desktop/Start Menu icons to a custom .ico so the end users don't associate it with a browser but thier web based application. </p><p>In Intune I can only change the deployed Company Portal app icon but cannot alter the default Desktop/Start Menu icon. I know I can do this manually for the Desktop Icon but for 1200+ users this is not fees able to do manually </p><p>thanks </p>


created: 2021-04-08T05:27:45-07:00
updated: 2021-04-08T05:27:45-07:00
title: When searching with * "Search with DuckDuckGo" always on top
tags: mac-os;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: fusuy
content:
<p>When I search my bookmarks with *, instead of my bookmarks showing on top and selected, always "Search with DuckDuckGo" on top and selected. I want to write my bookmark keyword and tap Enter to reach the website. Is this possible? </p>


created: 2021-04-08T05:25:01-07:00
updated: 2021-04-08T05:25:01-07:00
title: Google Ads are not Approving on my site.
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: getroutertable1
content:
<p>Hello, My site is an Affiliate site named as <a href="https://getroutertable.com/" rel="nofollow">Get Router Table</a> There is likewise acceptable traffic in contrast with my competitor. I have applied on Adsense for endorsement yet I didn't get any endorsement from Google.  </p><p>My site is additionally positioning on the main page of Google. I have likewise finished On-Page SEO and doing Off-Page SEO of my site. Would anyone be able to if it's not too much trouble, control me what the slip-up I am doing on the site? </p><p>Thankful. </p>


created: 2021-04-08T04:25:16-07:00
updated: 2021-04-08T09:23:27-07:00
title: tab crashes and ram hog
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404371;
creator: rgnault
content:
<p>Can anyone kindly direct me to a previous version of Firefox which will work fine, but not cause tab crashes and hog enormous amounts of RAM? </p><p>Much appreciated. </p><p>R </p>


created: 2021-04-08T03:35:14-07:00
updated: 2021-04-08T09:14:13-07:00
title: Always crashes when accessing online banking
tags: linux;desktop;crashing;fix-problems;escalate;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404323;1404336;1404362;1404363;
creator: leicestergreensteve
content:
<p>My Mozilla occasionally crashes on various websites but this is rarely a big deal and is usually restored without further problem. However, when trying to access my online banking (Co-operative and Smile) it crashes repeatedly after a few seconds, making these sites unusable. Anyone got any ideas why this specific site is a problem and how to overcome it? </p><p>My cookie cache is erased every time firefox closes and I only have Ecosia as an Add on. My security setting was strict but I changed it to standard. This had no effect. I'm not very familiar with Linux so a simple explanation would be appreciated! </p><p>Thanks in advance </p><p>P.S; The crash reports fail to submit. I don't know if this is related. </p>


created: 2021-04-08T03:34:53-07:00
updated: 2021-04-08T14:32:47-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404324;1404327;1404364;1404376;1404460;1404481;
creator: info5226
title:
Secure Connection Failed  An error occurred during a connection to www.lockmonster.co.uk.      The page you are trying to view cannot be shown because the authenticity of the received data could not be verified

content:
<p>If I try and open my websites invoices, i get this message: Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.lockmonster.co.uk" rel="nofollow">www.lockmonster.co.uk</a>. </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre>


created: 2021-04-08T03:03:43-07:00
updated: 2021-04-08T03:03:43-07:00
title: The PKCS #12 operation failed for unknown reasons.
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: josejuanmiret
content:
<p>Hi all, </p><p>I am trying to install a certificate that works in Chrome without problems. The error is "The PKCS #12 operation failed for unknown reasons." </p><p>How can I fix this? I have tried things like uninstall and install again but the problem persists... I am Windows 10 Pro user and I have the latest Firefox version. </p><p>Thanks in advance! </p>


created: 2021-04-08T02:51:04-07:00
updated: 2021-04-08T02:51:04-07:00
title: detectportal.firefox.com
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mace2
content:
<p>Why do I see several <a href="http://detectportal.firefox.com" rel="nofollow">detectportal.firefox.com</a> running under http connections? Isn't it only for portals like wifi free access sites? see enclosed about:networking </p>


created: 2021-04-08T02:46:55-07:00
updated: 2021-04-08T14:26:01-07:00
title: How to resume logins and passwords
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404325;1404479;
creator: alrobaey51
content:
<p>Hello  I unintentionally deleted my passwords using one cleaning program. How to get the saved logins from the Old Firefox Data  ?  I could not know how to do it or which smart file to open and add.  The Old Firefox Data is still on my computer Desktop.  I refreshed the Firefox browser before deleting. So , how I resume my saved logins ? </p>


created: 2021-04-08T02:44:33-07:00
updated: 2021-04-08T03:58:31-07:00
title: website not loading on firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1404326;
creator: dave.rider010
content:
<p>Hey! My website <a href="https://tiklacars.com/home/doncaster_taxi" rel="nofollow">Doncaster Taxi</a> Doncaster Taxi is not saving cookies on Firefox. Anyone can help be about that? </p>


created: 2021-04-08T02:40:54-07:00
updated: 2021-04-08T03:13:30-07:00
title: GPO for newtabpage
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1404318;
creator: pb2019
content:
<p>Hi, it seems latest admx doesn't give a way to configure newtabpage by GPO. Am I right ? Is it still  a work in progress (since 2018 ???) ? </p>


created: 2021-04-08T02:17:43-07:00
updated: 2021-04-08T15:06:12-07:00
title: places.sqlite is imcomplete
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1404494;
creator: garrettmay
content:
<p>Hello,  </p><p>I used my firefox account to restore my browsing history after I switched to a new hard drive. I compared the contents of places.sqlite from before and after the switch. (I can do this because I made a backup of the old places.sqlite.) And I noticed that many entries of moz_historyvisits are missing in the new database. I made a graph about this, in which I am using pythons sqlite3 library to inspect the databases moz_historyvisits.visit_date column. For every visit_date I checked if it is still present in the new database or if it got lost. The pattern seems highly irregular. </p><p>Does firefox intend to maintain a complete history? By which criteria did individual history entries get lost? Is there a way to restore a complete version of my browser history from my account? </p><p>Any help is appreciated. </p>


created: 2021-04-08T02:05:28-07:00
updated: 2021-04-08T16:44:05-07:00
title: With YOUR "collective" HELP, I was able to recover my BOOKMARKS, but now, FIREFOX ...
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404448;1404520;1404522;
creator: jagman55
content:
<p>Firefox is making itself a "pain..." again. It is now unhappy I am using an OLD PROFILE and wants me to use/go to a new one. </p><p>Your advice?  Of course I hesitate as going to rel 87.0 got me into this trouble in the first place by losing EVERYTHING and forcing me to create a new profile, while "hiding" everything and started me from scratch.  So now again, "I hesitate".  I am almost 84 yo and I cant keep trying to recover FIREFOX bookmarks, add-ons...history.. keeps losing with every release.  </p><p>Your advice? TRY to get at least, the bookmarks I recovered to a "new" profile or ignore FIREFOX and keep using my old working profile?  Anyone find a way to "recover" lost ONETAB URL's? </p>


created: 2021-04-08T00:52:20-07:00
updated: 2021-04-08T00:52:20-07:00
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: dotsondd
title:
FYI to all... FF87.0 update broke my ability to logon to financial sites... Fixed today by NFCU update...

content:
<p>My Navy Federal Credit Union did a major update to their system today 04/07/2021. After the update I was no longer prevented from logging on w/FF87.0 private window. Saw others having many problems similar to mine &amp; you might mention to them that FF87.0 may now be more advanced than the various systems that they are not able to login to after the FF87.0 update. I was using MSEdge to access my blocked sites &amp; almost went back to FF86.0.1. </p><p>Problems with Youtube full screen not working persist. Could be a spyware tool embedded by Google that is broken now. Not a big enough problem to force me to roll back version of FF. Saw many others were having online video problems since update. I don't have an answer for them. </p><p>Guessing as privacy protection increases our access problems will also increase as hacks, spies &amp; adware try to battle back. Me? I like my privacy &amp; thank Mozilla folks for their great work. God bless one &amp; all. Stay safe. </p>


created: 2021-04-07T20:08:30-07:00
updated: 2021-04-07T20:49:03-07:00
title: Goggle Maps won't open
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404279;
creator: john_cihal
content:
<p>Opening Google Maps I have used for years now returns a message; happening last 2 weeks: "We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access." This on 2 personal PCs running Windows 10. Why? </p>


created: 2021-04-07T19:17:22-07:00
updated: 2021-04-07T21:10:18-07:00
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404285;
creator: moicheozick
title:
Recently installed metamask on firefox. Today had to have FFox password (not MM)reset.Now MM wallet gone.

content:
<p>Recently I added a Meta Mask extension on Fire Fox. Invested a few hundred dollars in a crypto. Then today I reset my Fire Fox password. Now the Meta mask sidebar icon gone. Trying to logon to Meta Mask, my Meta Mask   password was invalid. Tried to get a new one but message was they had no account with that email address. </p><p>I have the restore list. Can that be used? If so how? Is there another way tor restore? </p><p>I imagine you have my email address, but just to be sure: moicheozick@hotmail.com </p>


created: 2021-04-07T19:10:57-07:00
updated: 2021-04-07T19:10:57-07:00
title: The online game does not work properly, the full screen does not work
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: fi
creator: PurpleLady
content:
<p>The online game is not working properly, the full screen is not working! I play a free online game on Firefox. It used to work well, but when the game stopped using Flash - there were problems. (I'm also announced the maintenance of the game, but maybe the problem is also in Firefox) This is a Kizi game called Royal Story. It is a free online game where you build a kingdom and perform tasks there. (<a href="http://Kizi.com/games/royal-story" rel="nofollow">Kizi.com/games/royal-story</a>) Really fun! You will not see the game on the page completely, but will need to turn on full screen mode in the game's internal settings. That full screen no longer works, the game can’t be seen in full, and playing is really hard. Does Firefox and game maintenance need to fix this together, or is this some adjustment that the player can influence? ... Nettipeli ei toimi kunnolla, koko näyttö tila ei toimi ! Pelaan ilmaista nettipeliä Firefoxilla. Aikaisemmin se toimi hyvin, mutta kun peli lopetti Flashin käytön - tuli ongelmia.  ( Olen ilmoittanut myös pelin ylläpitoon, mutta ehkä ongelma on myös Firefoxissa ) Kyseessä on Kizin peli nimeltä Royal Story. Se on ilmainen nettipeli, jossa rakennetaan kuningaskuntaa ja suoritetaan siellä tehtäviä.  ( <a href="http://Kizi.com/games/royal-story" rel="nofollow">Kizi.com/games/royal-story</a> ) Tosi hauskaa! Et näe peliä sivulla kokonaan, vaan pitää laittaa päälle täysi näyttö tila pelin sisäisistä asetuksista. Tuo täysi näyttö ei enää toimi, peliä ei saa näkymään kokonaan ja pelaaminen on tosi vaikeaa. Pitääkö Firefoxin ja pelin ylläpidon korjata tämä yhdessä vai onko tämä joku säätö mihin pelaaja voi vaikuttaa? </p>


created: 2021-04-07T19:06:33-07:00
updated: 2021-04-08T02:21:20-07:00
title: Omlouváme se, váš účet byl uzamčen
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: cs
answers: 1404308;
creator: fabio.fest
content:
<p>Prosím potřebuji poradit a nestalo se mi to poprve (Omlouváme se, váš účet byl uzamčen).Mam zamkl se my učet při sychronizaci na mozzile. </p>


created: 2021-04-07T18:43:59-07:00
updated: 2021-04-07T20:51:25-07:00
title: Add-ons Manager
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404281;
creator: greeny187
content:
<p>I'm getting the Add-ons Manager tab whenever I open up Firefox. Is there a way where I can have this turn off? Can't find any option in the setup options. </p><p>Help appreciated. </p>


created: 2021-04-07T18:40:06-07:00
updated: 2021-04-08T14:59:32-07:00
title: receiving E-Mail
tags: windows-7;desktop;websites;solved;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404286;1404355;1404489;
creator: woodust
content:
<p>Facebook sub positively sent me an email with a verifying account code that I did not receive. Problem: I cannot sign in to Facebook. I receive other emails. Could there be something in my fire fox settings. I use Win 7. </p>


created: 2021-04-07T18:18:24-07:00
updated: 2021-04-07T21:17:43-07:00
title: website background color
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1404287;
creator: funorama
content:
<p>I need to change my background color in firefox. Suggestions I find dont work. Options / Customize I cant find. Can you suggest some details? </p>


created: 2021-04-07T17:48:01-07:00
updated: 2021-04-07T17:48:01-07:00
title: Megasync não entra
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: pt-BR
creator: nricardo.sousa
content:
<p>Começando por hoje, não consegui fazer download de arquivos de sites usando o megasync. No site Mega pede pra baixar o gerenciador de downloads, mas ele já está no pc. Mesmo baixando ele continua não reconhecendo o app. No entanto o problema não é da máquina, pois no Google Chrome e no Edge, funciona normalmente. Podem ajudar? </p>


created: 2021-04-07T17:30:17-07:00
updated: 2021-04-07T20:52:39-07:00
title: a web page access
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404282;
creator: cindyscricket
content:
<p>I can access the login page of the online course I am taking but cannot enter the course. It could be a firewall but I have no idea and neither does my husband. It started when he got a new lap top and linked/synced to our desktop. </p>


created: 2021-04-07T17:27:08-07:00
updated: 2021-04-07T17:33:36-07:00
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1404259;
creator: darrell.bunger
title:
Mozilla Firefox account -- lost access to primary email and requires authentication to switch to my registered secondary address

content:
<p>Hello, </p><p>I have lost access to the primary email on my account.  I will never be able to get it back, it was a work email address from a previous employer.   </p><p>I had already registered a secondary email address but it won't let me switch it to primary without confirmation to the current primary address.  Is there a way around this issue, or am I stuck with my account set permanently to a dead inbox? </p>


created: 2021-04-07T17:15:03-07:00
updated: 2021-04-07T17:15:03-07:00
title: MSEdge, Why Is it Allowed to Get My Mozilla PW's fm FireFox ?
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: databaseben
content:
<p>Ok.  So i have never ever used MS Edge for logging into FireFox and Mozilla accounts.  But low and behold, MSEdge now has these Login and PW's for these accounts. </p><p>I had brought up this observation, in the recent past, regarding how MSEdge aggregated all my logins and pw's from FireFox.  And the response was for me to use a Master Password. </p><p>But this isnt the solution or the issue at hand. </p><p>The concern is why does Edge believe it is entitled to aggregate my FireFox PW's?  And when does it do so?  And how does it tap into the encrypted FF files?  Yet, Edge has not aggregated the bookmarks in FF. </p><p>Something is not right nor ethical. </p><p>Interestingly, perhaps FireFox users that lose their logins and passwords in FireFox browser can tap into MSEdge to restore them?  Seems like a reasonable solution. </p>


created: 2021-04-09T16:51:01-07:00
updated: 2021-04-09T16:51:01-07:00
title: i HATE LOCKWISE. I DO NOT WANT IT AND DO NOT WANT YOUR PASSWORDS.
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: sweemstaylor
content:
<p>I really like firefox but have to shut it down to add a new password if I don't use one of yours which are too long and complicated.  And I don't think you need to have my passwords. Typical firefox password:   </p><p>4ut693zdfcp049stev5dd679*.    To long and too complicated.   And does not give me choice to make my own.  It is like a rabid pitbull. </p><p>No thanks.  I understand this dreadful thing is imbedded?  How can I get it to go away?  Susan Taylor </p>


created: 2021-04-09T16:39:51-07:00
updated: 2021-04-09T16:39:51-07:00
title: Firefox Container Add-on loads all tabs on start
tags: desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: Bad__wolf_
content:
<p>The Firefox Container Add-on loads all Firefox Container tabs when starting Firefox. This really slows down everything. I always get the "A web page is slowing down your browser. What would you like to do." yellow bar and the whole page is not working. How can I prevent all these Firefox Container tabs from loading at startup? </p><p>Thanks! </p>


created: 2021-04-09T16:39:03-07:00
updated: 2021-04-09T16:39:03-07:00
title: Selecting and moving multiple bookmarks
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: soe705353
content:
<p>I have collected a number  of bookmarks which I now want to put into a single folder. I am having trouble selecting the bookmarks to move them all at once into  the  folder. Please advise. </p>


created: 2021-04-09T16:26:56-07:00
updated: 2021-04-09T16:26:56-07:00
title: Firefox koyu temada olmama rağmen ayarlar sekmesi açık renkli
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: tr
creator: Efe10
content:
<p>Firefox'da seçeneklerden temalara girdiğimde koyu modun seçili olduğunu görüyorum. Ancak ayarlar sekmesi koyu modda değil, açık modda. Arkadaşlarımda ayarlar sekmesi de karanlık modda. Bende açık temada. Aşağıya hem kendi bilgisayarımdan çekilen ekran görüntülerini, hem de arkadaşımın bilgisayarından çekilen ekran görüntülerini ekliyorum. </p>


created: 2021-04-09T15:00:48-07:00
updated: 2021-04-09T15:00:48-07:00
title: Can't leave a website?
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: pandacantante
content:
<p>The absolute weirdest problem. If I'm on the Brita website (<a href="http://brita.com" rel="nofollow">brita.com</a>) and type in another url to navigate away, I press enter, and it just refreshes the same page I was on. This happens across the <a href="http://brita.com" rel="nofollow">brita.com</a> domain, regardless of what url I type in, even if I type the full url (including https://www.), and if I click a search or url suggestion in the dropdown, even in a private window, anything. This has never happened to me with any other website. </p><p>Obviously I can just close the tab and open another, but this is strange enough I figured I'd see if anyone could figure it out (or at least replicate my experience). I would appreciate any insights! </p>


created: 2021-04-09T14:09:27-07:00
updated: 2021-04-09T14:40:06-07:00
title: Restore all Firefox windows and tabs after closing
tags: linux;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1404744;1404752;
creator: alphazeta
content:
<p>Hello, I would like to close all Firefox windows (to free up RAM) and then be able to restore all windows with their tabs without leaving the session. Is it possible ? Thanks. </p><p>Firefox 87.0 Kubuntu 20.04.2 LTS </p>


created: 2021-04-09T14:05:34-07:00
updated: 2021-04-09T16:46:24-07:00
title: Opening a Link
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1404761;1404776;
creator: Carlborne1
content:
<p>When i want to open a link, using open in new tab. I do not want to be redirected to the new tab instantly. If I am opening multiple links or website. I don't want to be going back and forth between tabs. I tried about:config adjusting the inback features, but that is not working. </p><p>Could you send answer to Carlborne@aol.com </p>


created: 2021-04-09T12:27:13-07:00
updated: 2021-04-09T12:46:45-07:00
title: Fields in a web page form display field labels in Chinese
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404688;1404690;
creator: alexgomm
content:
<p>Hi. I have my preferred language in Firefox set to Canadian English and do not have any other languages installed. For some reason, some web page forms will display field labels in Chinese as you can see on my screenshot. I have no idea why this is happening.  Also, I have Tencent Meeting and WeChat installed on my computer as I am an only teacher teaching Chinese High School Students. Could it be that one of these apps is messing with Firefox? Can anyone offer any suggestions to remedy this situation? </p><p>Thanks. </p>


created: 2021-04-09T11:21:25-07:00
updated: 2021-04-09T13:55:39-07:00
title: Transferring Firefox to another computer
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404672;1404735;
creator: dalewebb
content:
<p>Either I'm a dork or the instructions that I have found are not very clear.  I have been trying for several days to transfer my settings from my desktop to a new laptop.  I have gone to the %appdata%\mozilla\firefox\profiles page until I'm blue in the face.  I transferred a directory called "m80s2e9e.default" from the profiles directory on the desktop to the %appdata%\mozilla\firefox\profiles directory on the laptop but keep getting "Firefox profile cannot be loaded" error.  What am I doing wrong? Thanks, Dale Webb </p>


created: 2021-04-09T10:42:10-07:00
updated: 2021-04-09T11:05:10-07:00
title: lost passwords
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404655;1404656;
creator: queenpea57
content:
<p>For some reason my browser was running slow and I got a message about the browser running slow and if I wanted to refresh it.  So I did and t took  really long time.  Once it was done it made me create an account to sync my bookmarks etc.  Reluctantly I did, and once that was created i was about to import book marks, etc from other browsers but for some reason all of my passwords from Mozilla were gone and there is no way to "import" them.  PLEASE help.  I had 90% of my passwords saved into that password manager and no where else.  It did create a "File" on my desktop called "old Firefox data" but there is nothing in there that I can visibly see that states passwords.   HELP!!! </p>


created: 2021-04-09T09:57:08-07:00
updated: 2021-04-09T15:06:04-07:00
title: Web pages won't refresh on PC
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404657;1404760;
creator: chris.hanson82
content:
<p>I recently reloaded Windows 10 on my Microsoft Surface Pro 3, and reinstalled Firefox (V87.0, 64 bit). I've noticed now that web pages that have been opened will oftentimes not refresh after they have been open for a certain amount of time (TBD). As an example, if I edit an event in my Cozi Calandar page, the activity indicator will spin and spin and never comlete the change.  I have to close the tab, open a new one, and load Cozi in that and then edit the event.  Another indicator of this problem is that , when I open a new tab, the images associated with the Firefox Pocket recommended stories do not load (and I suspect the list of stories is not refreshed). If I close Firefox and restart it, that will sometimes resolve the problem, but not always.  I have tried running Firefox in SafeMode, but that does not resolve the problem. I have also Refreshed my installation of Firefox. </p><p>Any suggestions would be appreciated. </p>


created: 2021-04-09T09:51:01-07:00
updated: 2021-04-09T09:51:01-07:00
title: Firefox OS broken
tags: linux;desktop;download-and-install_1;firefox-300;
product: firefox
topic: download-and-install
locale: en-US
creator: bilongkikuk
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1332193I" rel="nofollow">/questions/1332193I</a>]</i><br> </p><pre>want to use wa on my laptop </pre>


created: 2021-04-09T09:50:41-07:00
updated: 2021-04-09T09:50:41-07:00
title: Firefox OS broken
tags: linux;desktop;download-and-install_1;firefox-300;
product: firefox
topic: download-and-install
locale: en-US
creator: bilongkikuk
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1332193" rel="nofollow">/questions/1332193</a>]</i><br> I want to use wa on my laptop </p>


created: 2021-04-09T09:34:17-07:00
updated: 2021-04-09T13:07:54-07:00
title: firefox.ocm => firefox.com . Without asking me. Without notifying me.
tags: linux;desktop;privacy-and-security_1;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404671;1404704;
creator: amando.aarish
content:
<p>When I type in ANY URL, I want exactly that to be loaded. And not anything else. </p><p>When I type in mozilla.rog into the address bar, I want firefox to fetch the page mozilla.rog. I want firefox to try, and if it does not exist, I demand to be notified that it does not exist. With an error message. URL not found. Error 404. </p><p>But instead, Firefox silently changes mozilla.rog to <a href="http://mozilla.org" rel="nofollow">mozilla.org</a> (and probably any page e.g. from .rog to .org, and from .ocm to .com , and the like) without my permission, and loads this other page I did not type in. </p><p>I do NOT and NEVER allow ANY program to alter my commands without notifying me. </p><p>so... which about:config setting disables this autocorrection-behavior? </p>


created: 2021-04-09T09:23:43-07:00
updated: 2021-04-09T12:41:37-07:00
title: Stopping the "Firefox prevented this site from automatically reloading" banner
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1404660;1404666;1404684;1404686;
creator: dan.t.boone
content:
<p>I know this is going to push the boundaries on the "stupid question" meter, but I've looked everywhere I know to look. I have a website that I completely trust (inasmuch as one can), and they've recently made some changes to their site that requires the site to reload for an animation. The problem is that FF interrupts with the banner (see image) about reloading and my only l option is the "Allow" or "Dismiss". One requires me to just keep pressing the "Allow" button, while the other stops me from seeing the reload. Is there a way I can stop this? </p><p>Thanks in advance, Dan </p>


created: 2021-04-09T08:53:35-07:00
updated: 2021-04-09T13:29:27-07:00
tags: linux;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404629;1404717;
creator: christian2001
title:
"Always use private browsing mode" on Linux opens multiple windows on launch, and no indication I'm actually in private mode

content:
<p>I use Firefox 87 on a number of notebooks duel booting various distros of linux (Mint, Manjaro, and MX Linux) and Windows 10,  as well as a desktop running Windows 10. </p><p>On the notebooks Firefox is set to always use private browsing mode in both linux and Windows. On the desktop machine it isn't, but I always have private windows open. On the desktop version of Firefox private windows have the purple circle with a mask icon to show they are private. On the machines that are set to always use private mode Firefox never shows that icon, so I have to go on faith that they are private. Is there a reason always private doesn't also have the private icon? </p><p>Also, on the machines where Firefox is launched in always private mode, it always open 2 separate windows. This is a consistent thing when in always private mode. </p>


created: 2021-04-09T08:33:05-07:00
updated: 2021-04-09T14:00:20-07:00
title: Bookmarks restoration
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1404625;1404626;1404627;1404648;1404649;1404651;1404654;1404663;1404736;
creator: sylvaynbernyer
content:
<p>I lost some of my bookmarks (I have 19000) when my cat stepped on my keyboard. No problem i make a daily back-up of my bookmarks since they are so precious for me (Thousand of BM are related too my work) It's not the first time I restore and I never encountered any probleme before. This morning, I did the usual but FF crashed and I had to restart my computer a few time. At one point, and I have no clue why, it restored a part of the BM but not the pesonal bar which is the most important since that's where I keep my BM for my research work. </p><p>Is the file too big now (It's about 5 Mo) if so why am-i not advise by FF when I save? Otherwise what could be the source of my problem?? </p><p>Thanks </p><p>Sylvain Bernier Montréal </p>


created: 2021-04-09T08:15:31-07:00
updated: 2021-04-09T09:04:47-07:00
title: Missed files
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404630;1404631;
creator: eivin.bergh
content:
<p>Hi, I have lost several files where I have stored e-mails. How can I refind these lost files? Please send me an answer. Regards, Eivin Bergh </p>


created: 2021-04-09T08:03:35-07:00
updated: 2021-04-09T08:03:35-07:00
title: Outo ongelma www.mtvuutiset.fi sivuilla
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: fi
creator: oh5o
content:
<p>Firefox ei avaa mitään maikkarin sivuja minulla esim. sivua :     <a href="https://www.mtvuutiset.fi/artikkeli/loytyyko-autostasi-tama-laite-tuntuvat-paivasakot-uhkaavat-vaikka-ajaisit-aina-rajoitusten-mukaan/8110922" rel="nofollow">https://www.mtvuutiset.fi/artikkeli/loytyyko-autostasi-tama-laite-tuntuvat-paivasakot-uhkaavat-vaikka-ajaisit-aina-rajoitusten-mukaan/8110922</a> </p><p><br> HUOM Microsoft Edge avaa tuon sivun välittömästi ! </p>


created: 2021-04-09T07:53:29-07:00
updated: 2021-04-09T12:56:43-07:00
title: Create Gmail Account
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404694;
creator: geuziere
content:
<p>april 9 2021 <em>Hello, </em> When I validate my Gmail account creation, I receive the message : <strong>The incoming mail server already exists</strong> and I can't validate the account creation. Thank you in advance to those who can help me solve this problem. Sincerely, Gérard (one who knows is better than ten who seek)<em> </em> </p><p>Bonjour, Lorsque je valide ma création de compte Gmail, je reçois le message : <strong>Le serveur de courrier entrant existe déjà</strong> et je ne peux pas valider la création du compte. Merci par avance à ceux, celles, qui pourront m'aider à résoudre ce problème. Cordialement, Gérard (un qui sait vaut mieux que dix qui cherchent) </p>


created: 2021-04-09T07:42:22-07:00
updated: 2021-04-09T16:04:25-07:00
title: Firefox asking for Primary password over and over but not accepting it when entered
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404767;
creator: brentwcool
content:
<p>So, Firefox asking for my Primary password over and over but not accepting it when i enter it. When i also tried to follow the steps to remove/deactivate my Primary password by unchecking the "Use a Primary password" box, it again asks me to enter the Primary Password, but the box where i then enter it here wont let me enter my actual Primary password.  I don't know if its because the password is too long or too many characters to enter there or what.  but the "OK" box also remains greyed out and doesn't turn the bolder color where you would be able to click OK to remove your password. Please help!! </p>


created: 2021-04-09T07:40:53-07:00
updated: 2021-04-09T07:40:53-07:00
title: connexion with e-services belgian government
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: monique-leroy
content:
<p>Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity).  i re-installed successfully many times the software.  The testing of the cardreader and Eid were ok.  Still it is impossible to connect.  I never had problems in the past to connect, why now ?  what has changed ?  It is rather urgent, because of the ultime deadline (yet passed!!).  Can anyons help me ? Thanks. </p>


created: 2021-04-09T07:37:11-07:00
updated: 2021-04-09T09:16:39-07:00
title: Firefox playing video instead of asking me to download it.
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404618;1404632;1404633;1404636;
creator: rhonearevyn.roque
content:
<p>Hi. I would like firefox to download certain .mp4 videos. However, it plays inside firefox instead.  </p><p>How can I configure this? Thank you! </p>


created: 2021-04-09T07:33:31-07:00
updated: 2021-04-09T14:14:58-07:00
title: "Security Error: Your session has been invalidated" https website doesn't load
tags: linux;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404661;1404734;1404740;
creator: xX0v0Xx
content:
<p>Following website "<a href="https://www.hellobank.fr" rel="nofollow">https://www.hellobank.fr</a>" is unreachable either in normal or private windows. </p><p>There is another report but it is pretty old for now.  <a href="https://support.mozilla.org/en-US/questions/1025002" rel="nofollow">https://support.mozilla.org/en-US/questions/1025002</a> </p><p>So I just want to understand is there is anything new since this post or do I have to apply a more efficient solution that removing user.js I don't want to take the risk of spoiling up my setup. </p>


created: 2021-04-09T07:12:58-07:00
updated: 2021-04-09T07:12:58-07:00
title: karakter hiba a tartalomban és a címsorban
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: hu
creator: kkarna
content:
<p>A <a href="http://24.hu" rel="nofollow">24.hu</a> böngészése közben szétesnek a karakterek a tartalomba és a címsorba is az utóbbi két-három hétben. ESET Internet Security nem jelent vírusfertőzést. A <a href="http://24.hu" rel="nofollow">24.hu</a> után később megnyitott oldalakon is jelentkezik a hiba. </p>


created: 2021-04-09T07:09:45-07:00
updated: 2021-04-09T07:09:45-07:00
content: <p>How do I get suggested news articles showing up in my new tabs again? </p>
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: jane.mckerroll
title:
I used to news articles suggested in a new tab, ie from the Guardian, NY Times etc. But that feature has disappeared


created: 2021-04-09T06:58:20-07:00
updated: 2021-04-09T15:02:13-07:00
title: Pop-up window not showing on website
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404759;
creator: graham.rossiter
content:
<p>I go to my bank's website and try to sign on.  There is one box for my ID.  When I click on it, an option my my saved ID shows up and my saved ID is populated in the box.  That's it (see picture 1).  There should be ANOTHER box for my password, but it doesn't show up. </p><p>If I use MS Edge, I go to the website and click on the sign-in box.  A pop-up appears with 2 boxes, one for my ID and the other for my password (see picture 2).  This is how it USED to work in Firefox, but it hasn't for a good month. </p><p>I use Privacy Badger, Ghostery, and BitDefender Anti-tracking on this site.  They are all turned off and I still have problems.  Also, I have the "Block pop-up windows" box UNCHECKED in Permissions. </p><p>How do I get back the previous setup? </p><p>Firefox version 87.0 (64 bit). </p>


created: 2021-04-09T06:45:14-07:00
updated: 2021-04-09T14:21:58-07:00
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404743;
creator: Hexile
title:
why is the "find-in-page" function broken? (random occurence. reload may solve it. restart will solve it)

content:
<p>See the attached screenshot. the function is mostly useless as-is now. </p><p>This is on Firefox 87 Manjaro 21 (Linux) </p><p>Default theme is used. </p><p><br> According to <a href="https://www.reddit.com/r/firefox/comments/8k3sq4/firefox_updated_to_6001_and_the_search_box_is_no/" rel="nofollow">https://www.reddit.com/r/firefox/comments/8k3sq4/firefox_updated_to_6001_and_the_search_box_is_no/</a> there's something wrong with userchrome.css in the profile but that file should be patched if that's the case. </p><p>Why this hasn't been patched since it's introduction in version 60 is beyond me. </p>


created: 2021-04-09T06:04:03-07:00
updated: 2021-04-09T06:04:03-07:00
title: Smartredirect.de
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: fabi.79
content:
<p>I haven't enjoyed the Firefox browser for a while. Whenever I click on a link, for example on google or other search engines, I am briefly directed to <a href="http://smartredirect.de" rel="nofollow">smartredirect.de</a> and then to the actual destination. I've tried a lot to solve the problem myself, Avast Brwoser Cleaner and Malwarebytes, but the programs haven't found anything. The page is listed in about: config and also another page to which I am rarely redirected. I'm absolutely sure that <a href="https://hskwq.com" rel="nofollow">https://hskwq.com</a> and <a href="http://www.smartredirect.de/" rel="nofollow">http://www.smartredirect.de/</a> shouldn't be in about: config. I want to permanently remove both entries from about: config. How do I permanently delete something from about: config </p>


created: 2021-04-09T05:53:32-07:00
updated: 2021-04-09T05:53:32-07:00
title: PR_CONNECT_RESET_ERROR trying to connect to Citrix Workspace with Coupert active
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: ionFreeman
content:
<p>There's a (Malian?) support article at <a href="https://support.mozilla.org/bm/questions/1280856" rel="nofollow">https://support.mozilla.org/bm/questions/1280856</a> wherein the poster was trying to reach a website and was getting a PR_CONNECT_RESET_ERROR. I sometimes get this same error trying to connect to work and have to use another browser. A respondent on the thread suggested disabling Honey. I don't have Honey, but I have Coupert. </p><p>I disabled Coupert and was able to connect. The trouble was intermittent; I'll let you know if it recurs. </p>


created: 2021-04-09T05:19:49-07:00
updated: 2021-04-09T05:19:49-07:00
title: Cierres inesperados y fallos de pestaña constantes en laptop con linux.
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: es
creator: davidgarciapedrazamovil
content:
<p>Buenas, es equipo en cuestión es un portatil hp Pavilion dv6-3036es. </p><p>Sistemas operativos con los que da el fallo, anteriormente con Debian estable, y desde hace unos meses cambié a Arch linux y sigo con el problema. </p><p>Tenemos más laptops y desktops en casa, todos con linux y en ninguno me ha dado problemas nunca, pero en el portatil desde el que escribo, desde el minuto 1 los he tenido. </p><p>He mirado 1.000 foros y no encuentro solución, me pasa tanto la conexión wifi con ethernet. mientras escribo este post he tenido mínimo 10 fallos de pantalla, y algún cierre inesperado. </p><p>adjunto algunos de los últimos fallos tal y como vienen en about:crashes, a ver si alguien me puede orientar porque ando desesperado ya con esto, además en el ordenador que más uso. </p><p>bp-b5471b84-db5c-4466-86e4-8f2450210409 	9/4/21 13:32 	 bp-2bcfebca-8459-4393-b799-d7ad20210409 	9/4/21 13:32 	 bp-3bca2fde-ddbf-40ad-8b54-a27500210409 	9/4/21 13:32 	 bp-dd64b043-a5ef-4925-a274-61a4b0210409 	9/4/21 13:32 	 bp-d86b3936-cdc2-4e29-b05d-0e31e0210409 	9/4/21 13:32 	 bp-623d9894-ce95-41a1-aa4d-ecc800210409 	9/4/21 13:32 	 bp-f1af2c59-3d1b-44b0-9b5f-279f90210409 	        9/4/21 13:32 bp-2752d077-8414-4f8e-b3b2-abbaf0210409 	9/4/21 2:50 	 bp-35218abc-16e1-4ed0-b8f6-4c6400210409 	9/4/21 2:50 	 bp-2596786c-e0f4-4fb4-b3c5-e961f0210409 	9/4/21 2:50 	 bp-e50d2fdc-6c7c-4bb4-9b20-52c870210409 	9/4/21 2:50 	 bp-251d93cc-efe6-4fcd-9d9a-2b80b0210409 	9/4/21 2:50 </p>


created: 2021-04-09T04:57:27-07:00
updated: 2021-04-09T04:57:27-07:00
title: Touch keyboard in a Windows tablet with Firefox
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: Drew_Mac
content:
<p>On my Dell Windows tablet when in tablet mode with no keyboard attached, the virtual keyboard appears when needed (eg for a text box) but then closes again instantly.  It will not accept any input.  This in ONLY a problem in Firefox - so I have had to go back to using Edge for now.  Latest up to date versions of both Windows 10 and Firefox. </p>


created: 2021-04-09T04:40:31-07:00
updated: 2021-04-09T04:40:31-07:00
title: I can’t sync
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: jmjr49sp
content:
<p>I can’t see my bookmarks from PC in any of my other devices. I have uninstalled and reinstalled Firefox in all of them.  I have logged in with the same Firefox account in all of them.  I’ve clicked and touched the buttom SYNC NOW in all of them.  Sync runs, spins for some seconds and stops.  However no bookmarks appear.  I am trying to do that for more than a year.  What else am I supposed to do? </p>


created: 2021-04-09T03:22:41-07:00
updated: 2021-04-09T05:00:16-07:00
title: Potential Security Issue from Most Sites
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404604;
creator: cdkw26
content:


created: 2021-04-09T02:56:53-07:00
updated: 2021-04-09T13:44:56-07:00
title: Moving tabs from the top to the side (outside the US)
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1404722;1404726;
creator: lberming
content:
<p>How can I set it that my open tabs are shown on the side panel? I used to be able to do this when I lived in the US but now that I have moved to Europe I am stuck with them on the top panel. </p><p>Thanks :) </p>


created: 2021-04-09T02:32:44-07:00
updated: 2021-04-09T03:00:47-07:00
title: New tabs opening at 120%, can't see where to change in prefernces?
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1404586;1404587;
creator: jodie4
content:
<p>Hi all, since I changed to Windows 10, all new Firefox tabs are opening at 120% consistently, how do I change it, please? I can't find it in any settings? Thanks! </p>


created: 2021-04-09T02:24:14-07:00
updated: 2021-04-09T13:46:55-07:00
title: MY ACCOUNT CANT SYNC
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1404724;1404728;
creator: thanseitar
content:
<p>Hello, I format my desktop and i install firefox, i log in with my account but firefox not sync anything. I made many formats in the past but sync worked perfect. Why now dont work? </p>


created: 2021-04-08T23:53:14-07:00
updated: 2021-04-08T23:53:14-07:00
title: Paste issue
tags: desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: web.ivan
content:
<p>Since a few months, I have noticed a nasty issue with pasting on some websites.  </p><p>For example, when I try to paste text in the body with CTRL/CMD+V on the web interface of my email provider (<a href="http://mailbox.org" rel="nofollow">mailbox.org</a>), the cursor is moved to the end of the message but no text is copied. Right-click &gt; paste does work, and no issue for the recipient and subject fields. The issue is only when writing emails in HTML; plain text works fine. Another example, when editing a protocol on <a href="http://protocols.io" rel="nofollow">protocols.io</a>, hitting CTRL/CMD+V leads to a blank page, which needs to be refreshed (but the text has not been pasted). There is no option to do it via right-click &gt; paste there. Same issue when submitting a manuscript on PCI Paleontology. </p><p>All these examples are specific to Firefox (I have the latest version installed); it is reproducible both on macOS 10.15 and Win10. It doesn't seem to be due to add-ons (I tried to deactivate them one by one and nothing changed). There is no problem with Chrome-based browsers (e.g. Iridium) or Safari.  </p><p>Is it maybe some configuration or something? Any idea? </p>


created: 2021-04-08T20:42:05-07:00
updated: 2021-04-09T08:35:05-07:00
title: css issue - after firefox update
tags: windows-7;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404561;1404570;1404622;
creator: ntinos02
content:
<p>Hello, after an update the css is presented incorrectly. I tried on other devices, still the same. In chrome is working fine. I did not make any changes in the code. It was working and after the update i am facing css problems related with (display: flex) and (display:inline-table). Will it be fixed with an update? </p><p>I have uploaded two images (the correct and the problem) </p>


created: 2021-04-08T20:17:52-07:00
updated: 2021-04-09T14:00:30-07:00
title: Typo -
tags: desktop;other;escalate;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404738;
creator: CryptLord
content:
<p>April 8th, 2021 </p><p>Dear FireFox, </p><p>I don't know where else to send this too as your contact us form/page is so complicated and I can't find an email address. You have a type on your page "<a href="https://monitor.firefox.com/remove-my-data" rel="nofollow">https://monitor.firefox.com/remove-my-data</a>", under "How do we remove it?". The paragraph below states "... It’s not available yet, but blick below if you are interested in finding out more." I believe "blick" should have been "click". </p><p>Thank you, </p><p>Crypt Lord </p><p>Also, my subject only needs to be four characters as I get this error message for my title "Ensure this value has at least 5 characters (it has 4)." </p>


created: 2021-04-08T19:34:53-07:00
updated: 2021-04-08T19:34:53-07:00
title: Mozilla Support Forum Solved
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
creator: mam0456
content:
<p>Thank you who ever responded. I did what you directed and for now Wheew it is solved and Firefox is working. </p><p><em>dupe <a href="https://support.mozilla.org/en-US/questions/1331832" rel="nofollow">https://support.mozilla.org/en-US/questions/1331832</a></em> </p>


created: 2021-04-08T19:07:00-07:00
updated: 2021-04-08T19:10:02-07:00
title: MOZILLA_PKIX_ERROR_INVALID_INTEGER_ENCODING error after new server cert installed (self signed).
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404546;
creator: sbhesser
content:
<p>After installed some expired certs on a server in house, I try and bring up a management page that worked fine prior. The error is: The server presented a certificate that contains an invalid encoding of an integer. Common causes include negative serial numbers, negative RSA moduli, and encodings that are longer than necessary. </p><p>Error code: MOZILLA_PKIX_ERROR_INVALID_INTEGER_ENCODING </p><p>How can this be worked around, a setting of some sort maybe? </p><p>Thanks for any input </p>


created: 2021-04-08T18:39:36-07:00
updated: 2021-04-09T03:46:28-07:00
title: links won't open in a new tab
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1404544;1404562;1404592;
creator: hiltsy855
content:
<p>Hi.  This just started happening, I think after the latest update (Firefox 87).  When doing a Google or other search clicking a link used to open a new tab, leaving the original tab intact.  Now clicking the link opens in the current tab.  If I hold down 'ctrl' the link opens in a new tab.  In Options I have 'Open links in new tabs....' checked.  I also set 'browser.tabs.loadBookmarksInTabs' to true.  I have turned off all add-ins and nothing has an affect.  Any suggestions? </p>


created: 2021-04-08T18:19:07-07:00
updated: 2021-04-08T18:19:07-07:00
title: Seems like anti-aliasing gone very awry
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: nicholaibush
content:
<p>The oddness is occurring on both my Linux and Windows machines.  I think something was added/changed and is syncing back and forth. LMK what you would like from me to troubleshoot this. </p>


created: 2021-04-08T17:52:32-07:00
updated: 2021-04-09T16:17:52-07:00
title: Compatibility: an increasing number of websites and features do not work in Firefox on Linux
tags: linux;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1404579;1404595;1404771;
creator: loathgrim
content:
<p>I believe everyone has a right to choose the browser and operating system they use. I choose to use Firefox because I care about my privacy, and because of features like multi-account containers - as a software developer these are non-negotiable. I choose to use Linux for similar reasons, and many Linux distributions come with Firefox preinstalled as a default browser. In light of recent changes to Google's data collection through Chrome, I am more than ever committed to using Firefox as my only browser. </p><p>However over the last year or so, I have noticed an increasing number of websites or features on websites have stopped working in Firefox on Linux, forcing me to use Chrome against my wishes. Examples include the entirety of the Australian government's MyGov website; the phone call feature in Slack; and Google Meet meetings (no audio). I know people who use Firefox on other operating systems and they have not had these problems, so I can only assume that the issue is specific to Firefox on Linux. </p><p>I am not trying to suggest that Mozilla is responsible for this in any way - if Google or Slack or the government refuse to support Firefox on Linux, that's their responsibility, not Mozilla's. However, I am not convinced that the lack of support is intentional, or that it isn't a quirk of the particular Linux distribution I use or the version of Firefox included in the package manager. Any advice would be appreciated. </p><p>My Firefox version is 84.0.1, and my Linux distribution is KDE Neon User Edition 5.21 which uses Ubuntu 20.04 under the hood. </p>


created: 2021-04-08T17:27:08-07:00
updated: 2021-04-08T18:47:06-07:00
title: Firefox crashes every time I close it.
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404534;1404541;
creator: z65
content:
<p>Shortly after I allowed Mozilla VPN to upgrade, about 2 weeks ago, Firefox started crashing when I closed it down. I can not say that the VPN causes it because Firefox will crash without the VPN being active. I am running Firefix 87.0 - Win 10 Pro 64 bit - Version 1909 - OS Build 18363.1440 Gigabyte Aorus Z390 UD - Core i5-9400F - 16GB memory </p><p>The crashes do not affect my computer - just a nuisance. Regards, Mike Holman Midlothian, Texas </p><p>Abort Message Detail --------- </p><p>AbortMessage: ###!!! ABORT: file resource:///modules/Sanitizer.jsm:282 AdapterDeviceID: 0x1c02 AdapterDriverVersion: 27.21.14.5671 AdapterSubsysID: 37241458 AdapterVendorID: 0x10de Add-ons: adblockultimate%<a href="http://40adblockultimate.net" rel="nofollow">40adblockultimate.net</a>:3.7.10,jsjbridge%<a href="http://40advancedcontrols.com.au" rel="nofollow">40advancedcontrols.com.au</a>:1.81,reset-search-defaults%<a href="http://40mozilla.com" rel="nofollow">40mozilla.com</a>:1.0.6,doh-rollout%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:2.0.0,formautofill%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.0,screenshots%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:39.0.0,webcompat%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:20.1.0,default-theme%<a href="http://40mozilla.org" rel="nofollow">40mozilla.org</a>:1.1,google%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,amazondotcom%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.3,wikipedia%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,bing%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.3,ddg%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.1,ebay%<a href="http://40search.mozilla.org" rel="nofollow">40search.mozilla.org</a>:1.3 AsyncShutdownTimeout: {"phase":"Places Clients shutdown","conditions":[{"name":"sanitize.js: Sanitize","state":{"progress":{"cache":"cleared","cookies":"cleared","history":"blocking","formdata":"blocking","downloads":"cleared","sessions":"cleared"}},"filename":"resource:///modules/Sanitizer.jsm","lineNumber":282,"stack":["resource:///modules/Sanitizer.jsm:sanitize:282","resource:///modules/Sanitizer.jsm:onStartup:181","resource:///modules/BrowserGlue.jsm:BG__onWindowsRestored:2357","resource:///modules/BrowserGlue.jsm:BG_observe:1016","resource:///modules/sessionstore/SessionStore.jsm:initializeWindow:1661","resource:///modules/sessionstore/SessionStore.jsm:onBeforeBrowserWindowShown/&lt;:1839"]}]} AvailablePageFile: 13112573952 AvailablePhysicalMemory: 12791418880 AvailableVirtualMemory: 138530699890688 BIOS_Manufacturer: American Megatrends Inc. BreakpadReserveAddress: 2537932324864 BreakpadReserveSize: 83886080 BuildID: 20210318103112 CPUMicrocodeVersion: 0xb4 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1617825590 DOMIPCEnabled: 1 Email:  ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,fission.autostart,network.http.http3.enabled,image.avif.enabled,media.videocontrols.picture-in-picture.allow-multiple,browser.urlbar.keepPanelOpenDuringImeComposition,dom.forms.inputmode,dom.webgpu.enabled,privacy.webrtc.globalMuteToggles FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1616538666 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Mozilla Corporation":["xul.dll","mozglue.dll"]} MozCrashReason: MOZ_CRASH() Notes: FP(D00-L1000-W00001000-T000)  DWrite? DWrite+ WR? WR+ OMTP? OMTP+4 xpcom_runtime_abort(###!!! ABORT: file resource:///modules/Sanitizer.jsm:282) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1992 ShutdownProgress: profile-change-teardown StartupCrash: 0 StartupTime: 1617824806 SystemMemoryUsePercentage: 25 TelemetryEnvironment: 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MTA",2784:"DOM Worker",2496:"PlayEventSound",14748:"DNS Resolver #5",9704:"DNS Resolver #6",3796:"BackgroundThreadPool #4",9652:"Shutdown Hang Terminator",1780:"BgIOThreadPool #2", Throttleable: 1 TotalPageFile: 19660066816 TotalPhysicalMemory: 17109929984 TotalVirtualMemory: 140737488224256 URL: <a href="https://www.facebook.com/" rel="nofollow">https://www.facebook.com/</a> UptimeTS: 7833.3625 Vendor: Mozilla Version: 87.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445  </p><pre>AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994  MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192  MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192  MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192  MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4  MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4  MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4  RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a  MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a </pre> <p>useragent_locale: en-US </p><p>This report also contains technical information about the state of the application when it crashed. </p>


created: 2021-04-08T17:26:47-07:00
updated: 2021-04-08T17:26:47-07:00
title: I don't understand the below errors
tags: desktop;error-messages;fix-problems;escalate;windows-10;browserconsole;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: xiamak
content:
<p>Hi Everyone </p><p>I'm using the latest FF 87.0 64bit in Win 10 Home.  I launched FF to a blank tab only, and see the following messages in the console listed below, too advance for me to understand. Also when I add uBlock Origin, it blocks the telemetry data, see the errors below also. Even if I allow access to uBlock, it'll still block telemetry data. For the sake of security, I've changed my browser signature info to 1234 in all the strings below. </p><p><strong>What do they mean? Do I need to reset my FF?</strong> </p><p><strong>THANKS!</strong> </p> <hr> Fire Fox Console Errors for a blank tab -------------------------- <p>17:03:21.944 Unknown category for SetEventRecordingEnabled: fxmonitor 17:03:22.602 Error: Can't find profile directory. XULStore.jsm:66:15 </p><pre>   load resource://gre/modules/XULStore.jsm:66    XULStore resource://gre/modules/XULStore.jsm:24 </pre> <p>17:03:22.716 ExtensionError: No such native application com.lastpass.nplastpass ExtensionUtils.jsm:58:5 </p><pre>   ExtensionError resource://gre/modules/ExtensionUtils.jsm:58    startupPromise resource://gre/modules/NativeMessaging.jsm:83 </pre> <p>17:03:22.719 this.ports.get(...) is undefined 4 ExtensionParent.jsm:364 </p><pre>   recvPortMessage resource://gre/modules/ExtensionParent.jsm:364    recvPortMessage self-hosted:1173    _recv resource://gre/modules/ConduitsChild.jsm:78    receiveMessage resource://gre/modules/ConduitsParent.jsm:371 </pre> <p>17:03:22.918 extension is undefined 4 ExtensionParent.jsm:321 </p><pre>   normalizeArgs resource://gre/modules/ExtensionParent.jsm:321    recvRuntimeMessage resource://gre/modules/ExtensionParent.jsm:330    recvRuntimeMessage self-hosted:1173    _recv resource://gre/modules/ConduitsChild.jsm:78    receiveMessage resource://gre/modules/ConduitsParent.jsm:371 </pre> <p>17:03:49.519 this.window.gBrowserInit is undefined 2 ext-browser.js:1135 </p><pre>   get activeTab chrome://browser/content/parent/ext-browser.js:1135    candidates chrome://extensions/content/parent/ext-tabs-base.js:2062    next self-hosted:1428    query chrome://extensions/content/parent/ext-tabs-base.js:2081    next self-hosted:1428    from self-hosted:486    query chrome://browser/content/parent/ext-tabs.js:936    query self-hosted:1173    result resource://gre/modules/ExtensionParent.jsm:956    withPendingBrowser resource://gre/modules/ExtensionParent.jsm:489    result resource://gre/modules/ExtensionParent.jsm:956    callAndLog resource://gre/modules/ExtensionParent.jsm:918    recvAPICall resource://gre/modules/ExtensionParent.jsm:955    AsyncFunctionNext self-hosted:690 </pre> <p>17:03:49.523 Unchecked lastError value: Error: An unexpected error occurred lp-handler.js:1 </p><pre>   _cwonFocused moz-extension://1234f1234-2345-1234-1234-12345a04d1234/scripts/background/app/lp-handler.js:1 </pre> <hr>Ublock error ---------------------------------------------------- <p>uBlock Origin has prevented the following page from loading: </p><p><a href="https://incoming.telemetry.mozilla.org/submit/telemetry/1234d1234-1234-1234-1234-123400004321/health/Firefox/87.0/release/20210318103112?v=4:" rel="nofollow">https://incoming.telemetry.mozilla.org/submit/telemetry/1234d1234-1234-1234-1234-123400004321/health/Firefox/87.0/release/20210318103112?v=4:</a> </p><p>Because of the following filter: </p><p>||<a href="http://incoming.telemetry.mozilla.org" rel="nofollow">incoming.telemetry.mozilla.org</a>^ </p><p>Found in: Peter Lowe’s Ad and tracking server list  </p><p>Disable strict blocking for </p> <hr>


created: 2021-04-08T17:05:27-07:00
updated: 2021-04-09T16:36:15-07:00
title: Setting My Home Page
tags: mac-os;desktop;customize;needsinfo;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1404537;1404675;1404677;1404765;1404769;1404775;
creator: fdputhuff
content:
<p>Is there a way to set a web site as my home page and not have to reset it every week or so? Also, when will we be able to choose what web site is loaded when we open a new tab? </p>


created: 2021-04-10T15:52:35-07:00
updated: 2021-04-10T16:45:53-07:00
title: Firefox brainless huge memory usage
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405018;
creator: Jakubjm
content:
<p>Hi to All I am user of firefox on several windows 10 computers, probably 7 different computers. I want to point out the huge memory usage in firefox on absolutely different computers and I want to resolve this brainless problem. At beginning, probably in 2016 I began to notice big memory usage in firefox with many of tabs opened, probably over 100... yes, 100 tabs is too much but even so, memory usage seemed inappropriate to me, especially when before it working on computers with low memory installed. I started solving huge memory usage by restarting firefox, usually killing firefox through taskmanager on windows. But about a year ago I started using Firefox on several computers for loading some pages and I programmed automations of some tasks on this pages. This tasks includes clicking on buttons on pages, entering values and loading new links, subpages.... This all always in one tab and in one firefox window and after some time, firefox on every computers start using over 3GB of memory, in one tab and one window??? It is galactic amount. Of course, processes on computers was crashing. Depending on the page, that was severed from 12 hours to several days. Therefore I started some researching in this and I tried to reduce memory usage by settings in about:config: browser.sessionstore.max_serialize_back = 0 browser.sessionstore.max_serialize_forward = 0 browser.sessionstore.max_tabs_undo = 0 browser.sessionstore.max_windows_undo = 0 </p><p>browser.sessionhistory.max_total_viewers = 1 browser.sessionhistory.max_entries = 1 but this last parameter have no effect, why??? After this settings my solution working, but it is little bit breaknecking: After some steps in automation I open new tab and close prewious tab and load page again and memory usage drops from 1,5GB to approx 500MB (Due to browser.sessionstore.max_tabs_undo = 0) Excuse me but this behaviour is very terrible. </p><p>browser.sessionhistory.max_entries I trying to reduce to 1 but this setting have no effect (I can back to new tab page), sometimes take effect only in just running instance when I change it and number must be higher than 5 or 10? Sometimes take effect, sometimes no, but after restart firefox again without effect. Due to this nonsense memory accumulation per each one tab I want to tweak firefox on my working computer. I not need galactic number - 50!!! or even more? pages in "back button" in memory per each tab, and there are no way to reduce it without restart, only way to release memory is set browser.sessionstore.max_tabs_undo to 0, open new tab, and close old tab and then memory usage very drop... </p><p>Next, I searched in about:config by keyword "session" and found browser.sessionstore.cleanup.forget_closed_after default equals to 1209600000 which means 14 days... oh so galactic... Normally firefox is unusable after few days without restarting, developers recommends to restart firefox for memory free up, but default value for this option sets to this huge number? Are they kidding users or what? After all, with this setting and behaviour, it almost never applies. And how much such nonsenses does firefox still contain? I am very angry for this several-years lasting memory issue because firefox is my favourite web browser. According to what I found on the internet, developers stubbornly ignoring or refuse to find effective solution but it would be so simple. Probably only memory release button would suffice, which would remove all cached pages. But "true release/free up memory button". User would had to accept, that all back/reopen actions will be discarded. No dummy/parody button in about:memory.  ooooh "minimize memory usage" which free up probably max of 15%, normally about 5% of used memory. I tried "firemin" too, but this is next parody... this rapidly decrease of memory which appears as super, but causes totally pause of processes on page and when you need do some action on page, another time is needed for reloading(wake up) the almost same amount of memory as before minimization by this program - in short, this is suitable just only for temporary minimization of memory usage, something like pause firefox. </p><p>Therefore please, Can someone really help? (Not kidding like: about:memory, firemin or other unusable "nosolutions") This problem has been consuming me for so long that I quietly started to think that the only way to resolve it is to reprogram and recompile my own firefox, but that is quite unrealistic for me. </p>


created: 2021-04-10T14:03:33-07:00
updated: 2021-04-10T14:25:59-07:00
title: saved passwords
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404977;
creator: Rosaliy-Lynne
content:
<p>I just replaced a laptop computer and am setting the new one up. I get prompted to save passwords but they do not show up in the saved passwords list. All I get is 'there are no saved passwords.' </p><p>so where are they now ? </p>


created: 2021-04-10T13:36:03-07:00
updated: 2021-04-10T13:52:30-07:00
title: "clipboard" location; how to access "clipboard"
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404957;1404960;
creator: oetkbtytr
content:
<p>where is the "clipboard"? how do i access "clipboard"?   is there a "clipboard" or am i just dumber than box o rokz....to me a clipboard is a folder containing files i place there to be sorted and refiled at a later time that is convenient for my schedule ....that is def. of a "clipbard " i'm guessing doesnt mean same thing in cpu code....so then why have option for "clipoard " when downloading is other option, ezr to access from firefox menu , then close, open desktop menu to access each individual folder for screenshots </p>


created: 2021-04-10T13:35:35-07:00
updated: 2021-04-10T15:38:26-07:00
title: Computer shutdown!
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404958;1404968;1404976;1405003;
creator: happyfrog
content:
<p>Every time I type this into my windows run dialog, %APPDATA%\Mozilla\Firefox\Profiles, so I can search for it, my computer totally shuts down!! Firefox had a meltdown of some kind a week ago where every time my pointer touched the open window it locked everything up totally. I finally had it looked at and the person had to uninstall firefox and reinstall it. I was trying to recover my old tabs from before that but now it keeps doing this. Any help? </p>


created: 2021-04-10T12:58:33-07:00
updated: 2021-04-10T15:20:29-07:00
title: Previous Session disappeared and I can't seem to restore it
tags: windows-7;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1404959;1404990;1404996;
creator: sora_riku
content:
<p>Hello, I didn't open Firefox from the 8th, I closed it normally as I always do with no worries since Firefox always launches with all my tabs+bookmarks saved and never remove cronology by itself. Guess updating must have done something, so I've read on the net and then here about some probable solutions, did find some files like recovery.jsonlz4 and .baklz4 along previous.jsonlz4 and sessionstore.jsonlz4 and saved them up in another folder, putting them back in the profile I've had on Firefox, but that didn't seem to have helped at all, Firefox still launches with nothing on and I don't know what to do anymore, so I've registered to ask for support here. Thanks. </p>


created: 2021-04-10T12:47:08-07:00
updated: 2021-04-10T15:37:09-07:00
title: How Do I reopen lost windows?
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1404979;1404984;1405002;
creator: Pendragonchen1
content:
<p>After returning from my wisdom teeth removal, I accidentally told firefox to forget the last 5 minutes of history, and now all of my tabs (including a few very important signup pages) have disappeared. I understand that this option says that the action "cannot be undone," but is there any way for me to reopen or recover those closed windows? I am panicking a bit right now. </p><p>Thank you so much. </p>


created: 2021-04-10T11:54:10-07:00
updated: 2021-04-10T11:54:10-07:00
title: How To Deactivate Context Menu?
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: maximilian.v.w99
content:
<p>When I click <strong>shift and right click</strong> always a <strong>context menu</strong> comes up and I would like to <strong>deactivate</strong> that.  Concrete: I would like to draw arrows on a chessboard (<a href="http://lichess.org" rel="nofollow">lichess.org</a>) with shift and rightclick, but then always a context menu comes up and distracts. This is very annoying and I would like to change that - though what I found so far wasn't that helpful for me.  </p><p>Thank you very much in advance </p>


created: 2021-04-10T11:28:41-07:00
updated: 2021-04-10T11:28:41-07:00
title: Error al cargar el módulo pck#11 para utilizar DNI electrónico en Debian
tags: linux;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: es
creator: maurizzio911
content:
<p>Hola! Escribo esta consulta porque estoy intentando cargar un módulo para utilizar una tarjeta criptográfica, en este caso DNI de españa y me devuelve el error "No es posible añadir el módulo" El proceso que hago es descargar el software de la tarjeta e instalarlo, todo esto se ejecuta correctamente. Pero al intentar cargar el módulo PKCS#11 para tarjetas criptográficas en la ruta: Preferencias&gt;Privacidad y seguridad&gt;certificados&gt;Dispositivos de seguridad&gt;Cargar en firefox, coloco la ruta que dice el manual '/usr/lib/<a href="http://libpkcs11-dnie.so" rel="nofollow">libpkcs11-dnie.so</a>' dónde está la ubicación del módulo, pero no hay manera, sigue dando el error: "No es posible añadir el módulo". </p><p>Lo curiosos es que me pasa con mi distribución MX Linux 19.4 basada en Debian 10 stable. he probado el mismo proceso en Kubuntu y todo funciona perfectamente, se carga el módulo sin problemas. He hecho la prueba también directamente en Debian 10 y sigue dando el error. Por lo tanto no se si el probelma esta en Debian o en Firefox con Debian. </p><p>Tenéis idea de cual puede ser el fallo? </p><p>Muchas gracias por vuestra ayuda! </p>


created: 2021-04-10T11:00:18-07:00
updated: 2021-04-10T16:45:26-07:00
title: How do I minimize SSD usage ?
tags: windows-7;desktop;download-and-install_1;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404962;1404971;1405017;
creator: Mike109
content:
<p>I want to install Firefox on a new Windows 10 PC which has an SSD for its C: drive and an HDD for its D: storage drive. I would like to minimize SSD usage if possible and know that the FF profile can be moved to the D: drive.  </p><p>I did quite a bit of searching &amp; some people have a lot of SSD activity &amp; say to move a cache folder or the AppData/Roaming folder. Other people don't seem to have a problem. </p><p>Is there a recommended configuration in order to minimize SSD wear? </p><p>Thanks. </p>


created: 2021-04-10T10:32:56-07:00
updated: 2021-04-10T15:48:19-07:00
title: Page source is sometimes incomplete
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404897;1404912;1405006;1405010;
creator: dhlevin
content:
<p>Here's how I discovered this issue. </p><p>PayPal has a page on which the user selects a method for having money withdrawn from one's PayPal account to one's bank. I've found that this page's "Next" button works correctly (that is, it loads the page on which the user would then indicate the amount to be transferred) on Firefox 40.0.2, but it works incorrectly (that is, it only underlines the word "Next" and does not load a new page) on Firefox 52.9.0 and Firefox 87.0.2. (My internet access in each case is dialup.) </p><p>After pursuing various leads on the possible cause, it occurred to me to inspect the page source for the "withdraw" page for each of those versions of Firefox. And I discovered that the page source displayed by Firefox 40.0.2 contained content that was absent from the page source displayed by either of the other two Firefox versions. Some of this content appeared to define a function that returns content to the server when "Next" was clicked. If true, this could certainly account for why clicking the button didn't do what it should. </p><p>I noticed that the page source uses as many as 12 nested levels of &lt;div&gt;-&lt;/div&gt; elements, which  seems counter to the advice I read at an HTML standards page (at <a href="http://whatwg.org" rel="nofollow">whatwg.org</a>). But I don't know whether this could be a factor in the behavior I described. </p><p>I've copied the page source for each Firefox version and pasted them into text files, but I wasn't sure it would be appropriate to post them publicly. I would be glad to provide them offline. </p><p>Thanks for any help or suggestions. </p>


created: 2021-04-10T10:20:12-07:00
updated: 2021-04-10T14:04:29-07:00
title: Messagerie GMAIL
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404967;
creator: geuziere
content:
<p>April 10, 2021 Hello, I created my GMAIL account on Mozilla (last version 78.9.1 (32 bits)). </p><p>When I try to send a mail I receive error messages (see "Error sending msg from Gmail Mozilla <strong>01</strong>.JPG"). </p><p>When I cancel these messages, a page opens (see "Error sending msg from Gmail Mozilla '<em>02</em>.JPG"). </p><p>When I validate my Gmail account address (see "Error sending msg from Gmail Mozilla '<em><strong>03'</strong></em>.JPG"), the previous page is displayed again. It is impossible for me to validate and enter my password. </p><p>If I send a message from another account, the message goes out well, it is not mentioned as undelivered but it is not displayed in the 'Gmail incoming mail' and I cannot force the reception of messages. </p><p>When I want to leave Gmail, I get this message "ERROR TO QUIT GMAIL.JPG". I waited 2 hours without success. When I connect to Gmail via the Internet, I find the message sent by another account in my incoming mail. </p><p>The image "Param IMAP Gmail Mozilla 01.JPG" shows my IMAP settings in Mozilla. The image "Param SMTP Gmail Mozilla 01.JPG" shows my SMTP settings in Mozilla. </p><p>How to fix this problem? </p><p>Thanks in advance. ONE WHO KNOWS IS BETTER THAN TEN WHO ARE LOOKING. </p><p>Translated with <a href="http://www.DeepL.com/Translator" rel="nofollow">www.DeepL.com/Translator</a> (free version) </p><p><em>Le 10 avril 2021 </em> Bonjour, J'ai créé mon compte GMAIL sur Mozilla (dernière version 78.9.1 (32 bits)). </p><p>Lorsque j'essaie d'envoyer un mail je reçois des messages d'erreurs (voir "Error sending msg from Gmail Mozilla <strong>01</strong>.JPG"). </p><p>Lorsque j'annule ces messages, une page s'ouvre (voir "Error sending msg from Gmail Mozilla <strong>02</strong>.JPG"). </p><p>Lorsque je valide mon adresse de compte Gmail (voir "Error sending msg from Gmail Mozilla '<em><strong>03'</strong></em>.JPG"), la page précédente s"affiche à nouveau. Il m'est impossible de valider et de pouvoir entrer mon mot de passe. </p><p>Si j'envoie un message depuis un autre compte, le message part bien, n'est pas mentionné comme non délivré mais ne s'affiche pas dans le 'Courrier entrant de Gmail' et je ne peux pas forcer la réception de messages. </p><p>Lorsque je veux quitter Gmail, je reçois ce message  "ERROR TO QUIT GMAIL.JPG". J'ai attendu 2 heures sans succès. </p><p>Lorsque je me connecte sur Gmail via Internet, je retrouve le message envoyé par un autre compte dans mon courrier reçu. </p><p>L'image "Param IMAP Gmail Mozilla 01.JPG" indique mes paramètres IMAP dans Mozilla. L'image "Param SMTP Gmail Mozilla 01.JPG" indique mes paramètres SMTP dans Mozilla. </p><p>Comment régler ce problème ? </p><p>Merci par avance. UN QUI SAIT VAUT MIEUX QUE DIX QUI CHERCHENT.<em></em> </p>


created: 2021-04-10T10:02:54-07:00
updated: 2021-04-10T16:04:57-07:00
title: Hosted forms at our website not working in Firefox v87
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405015;
creator: rtodaro
content:
<p>Our website, <a href="http://www.twindata.com" rel="nofollow">www.twindata.com</a> , uses forms hosted by MyContactForm ( <a href="http://www.mycontactform.com" rel="nofollow">www.mycontactform.com</a> ) and have been doing so since 2016. </p><p>While doing an update to a form today, I received a message from MyContactForm stating this form is not at the location(s) it was listed as being at when the form was created.  The message is attached. </p><p>I tried another UNCHANGED form that's been working for years and the same/similar error results. I downgraded to Firefox v86 and it worked fine, as well did the updated form I was working with. </p><p>The form is near the bottom of the page at this URL:  <a href="http://www.twindata.com/cli/AG6601.htm" rel="nofollow">http://www.twindata.com/cli/AG6601.htm</a> </p><p>Any help will be greatly appreciated.  We depend on these forms for our business. </p><p>Problems with something simply not working the way it has for years has happened with previous Firefox version upgrades. </p><p>Hopefully I'll see some answers and suggestions.  Thanks in advance. </p>


created: 2021-04-10T09:25:59-07:00
updated: 2021-04-10T11:10:50-07:00
title: firefox crash report
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404878;1404879;1404882;1404907;
creator: boxyalin
content:
<p>Problem signature Problem Event Name:	APPCRASH Application Name:	firefox.exe Application Version:	87.0.0.7747 Application Timestamp:	60533c0c Fault Module Name:	ntdll.dll Fault Module Version:	10.0.19041.844 Fault Module Timestamp:	60a6ca36 Exception Code:	c0000005 Exception Offset:	0000000000026340 OS Version:	10.0.19042.2.0.0.256.48 Locale ID:	8192 Additional Information 1:	76ae Additional Information 2:	76ae09ab384d11705a8f95ab63e1ae81 Additional Information 3:	7efe Additional Information 4:	7efe7abf6252c1255c7d9bbb065045b0 </p>


created: 2021-04-10T09:15:13-07:00
updated: 2021-04-10T09:15:13-07:00
title: Websites that I pin to TOP SItes keep shifting or disappearing
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: kathyjoe5
content:
<p>I have Pinned several websites that I visit often to the TOP SItes on my FF Home Page.  They randomly disappear or shift from where I place them.  Why are they not staying in place when they are "Pinned"?  Annoying that I have to continuously do this.  I am using FF Version 87.0 </p>


created: 2021-04-10T08:49:45-07:00
updated: 2021-04-10T12:02:15-07:00
title: Ferramenta de captura de tela sumiu
tags: desktop;beta;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: pt-BR
answers: 1404915;
creator: bandreetto
content:
<p>Uso o firefox developer edition e uma feature que sempre usei muito no meu dia dia era a feature de captura de tela. Porém recentemente ela simplesmente sumiu do botão "Ações da página" e não consigo fazer ela voltar. Já tentei desligar e ligar a feature no "about:config" como sugeria alguns sites mas sem sucesso. Alguem sabe o que pode ser? </p>


created: 2021-04-10T08:33:56-07:00
updated: 2021-04-10T08:33:56-07:00
title: Default Property Values Not Showing On Firefox Dev Edition
tags: linux;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: tamjk
content:
<p>Firefox Dev Ed is a great browser for web development and tweaking CSS. But sadly it does not always show default property values. </p> A classic example of this is the <ul> element's default <em>padding-left</em> property. This apparently is set at <em>40px</em> automatically unless overridden by the web designer.  I think that <strong>ALL inherited or default properties of elements ought to be clearly shown in the inspect tool's styling listings.</strong> You could spend hours maddeningly trying to find the cause of some of these offsets to what you expected to display.  The curious thing is that <strong>some</strong> inherited or default property values are shown on the inspect tool - which leads us to assume that what is seen on inspect is all that there is . . .   This change should not be too difficult to implement. And it would be a great thing to have when searching down unexpected behaviour in webpage displays. </ul>


created: 2021-04-10T08:27:06-07:00
updated: 2021-04-10T08:27:06-07:00
title: 2 finger swipe back not working
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: sangeshpv
content:
<p>2 finger swipe back not working in firefox but it is working in all other browsers should i enable some settings to make it work. </p>


created: 2021-04-10T08:22:11-07:00
updated: 2021-04-10T08:22:11-07:00
title: Firefox mutes video after pausing or scanning
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: chauf
content:
<p>On a number of sites (YouTube, Twitch, Netflix, etc), after pausing and resuming a video or jumping to a new timestamp, the video will play but be muted. The video player does not show it is muted, but no sound is playing. Jumping to another timestamp or using a keyboard shortcut to jump a couple of seconds will resume audio playback. This started happening within the last few days. Any ideas on how to fix this would be appreciated </p>


created: 2021-04-10T07:22:56-07:00
updated: 2021-04-10T07:22:56-07:00
title: Gaps in History
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: kieranmgarden
content:
<p>Long story short, I have gaps in my history in Firefox. I'm on the latest stable desktop version, but this happens both on Linux (Ubuntu 20.04) and Windows 10.  </p><p>I can't really pin down what causes this, it seems totally random. Every now and then, I'll be browsing, close the browser, realize I need to do something on a page I was recently on, I relaunch, press "ctr+h", go to the 'Today' drop down tab, and the most recent entry is multiple hours old, in some cases it's not even from the same day. The pages I was just on are nowhere to be found. </p><p>I would guess it's just late to update the history, but then there are times where I'll go through my history from a few days ago looking for a specific page I know I visited, and I'm able to find some but not all. Again, it just seems like there are random gaps in my history. </p>


created: 2021-04-10T07:05:47-07:00
updated: 2021-04-10T15:38:54-07:00
title: FireFox is schizophrenic! How do I stop it from switching languages on my PC?
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405004;
creator: warp4dennis
content:
<p>I have just had my PC updated to Win 10 at a neighborhood PC shop here in Germany.  But now I can't get all the screens to speak in English.  I have placed a check-marke on several Menus that ask for a language preference.  But it doesn't seem to help.  What I have been getting when Mozilla opens up with a split screen is, one screen is in English and the other is in German. I suspect the cause for this is because my e-mail address has a '.de' at the very end, which is Germany. So It looks to me like there is a s/w problem at your end.  The s/w keeps looking at my address, instead of the screens where I have asked it to write to me in the English language. Is there a fix for this problem yet?  Or must I wait some more before it get's fixed. </p>


created: 2021-04-10T05:47:45-07:00
updated: 2021-04-10T15:41:39-07:00
title: firefox 87.0 windows 10
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404848;1404980;1405007;
creator: jmbuntinx
content:
<p>Since update to 87.0 cannot open site <a href="http://www.2dehands.be" rel="nofollow">www.2dehands.be</a> anymore </p>


created: 2021-04-10T05:41:18-07:00
updated: 2021-04-10T14:30:53-07:00
title: Firefox 87.0
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404978;
creator: jmbuntinx
content:
<p>With update to firefox 87.0, I cannot open <a href="http://2dehands.be" rel="nofollow">2dehands.be</a> anymore </p>


created: 2021-04-10T04:39:58-07:00
updated: 2021-04-10T16:31:38-07:00
title: firefox url bar
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404855;1404906;1404945;1404950;1404961;1405009;1405011;1405012;1405016;
creator: l0cus101
content:
<p>How the flipping f can I disable this (see attached image). I was able to do this previously with setting "browser.urlbar.update2 = false" Now it doesn't work anymore. </p><p>I use keyword for search engines extensively and this is very very annoying! </p><p>How do I make it go away. </p><p>I use Firefox 87.0 (64-bit) on Mac os x Catalina 10.15.6 </p><p>Thanks </p>


created: 2021-04-10T04:32:44-07:00
updated: 2021-04-10T15:08:24-07:00
title: Why is any sites not propery loaded
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404982;1404991;
creator: bajgainmanoj3
content:
<p>Whenever I want to visit some websites the sites get opened but not properly the content of sites are loaded with some random digits. I am using Firefox On Kali Machine, Other Browser like Google Chrome works properly I have attached image for better understanding so please look up. </p>


created: 2021-04-10T04:23:54-07:00
updated: 2021-04-10T11:35:12-07:00
title: AVG Free Can Results
tags: desktop;privacy-and-security_1;needsinfo;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1404853;1404888;1404910;
creator: rwbg04774
content:
<p>Hi an AVG FREE Scan Reported </p><p>Hackers Can Hijack my DNS Settings  Should I be worried about this if so what do i do to remove this threat </p><p>Computer    Lenovo Desk top OS                Windows 10 Browser       Firefox Anti Viurus  AVG Free </p>


created: 2021-04-10T04:08:50-07:00
updated: 2021-04-10T15:02:16-07:00
title: Recent Activities
tags: desktop;websites;firefox-for-android;
product: firefox
topic: websites
locale: en-US
answers: 1404985;
creator: juliamicheal975
content:
<p>Hi, I just downloaded the Firefox on my galaxy S6 device. It is a great browser and its really fast. I am having a problem of history from last week that many of the website didn't show in history. Mostly I use <a href="https://www.facebook.com/" rel="nofollow">Facebook</a> , <a href="https://www.pinterest.com/" rel="nofollow">pintrest</a> and <a href="https://ihomedental.com/" rel="nofollow">ihomedental</a> a. I am unable to see my recent activities, Can anyone guide me the solution? </p>


created: 2021-04-10T03:31:19-07:00
updated: 2021-04-10T03:31:19-07:00
title: VPN problem
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: jenifer.jj748
content:
<p>Hi, I downloaded a express VPN on my system, but it is not working smoothly. Sometimes websites are not loading and showing the error of page is not found. <a href="https://www.facebook.com/" rel="nofollow">facebook</a>, <a href="https://www.apple.com/" rel="nofollow">apple.com</a> and some of pages like <a href="https://revivalvape.com/reviews/volcano-hybrid-review/" rel="nofollow">thoughts on volcano hybrid</a> in these websites and pages, in these pages and website I am facing the problem continuously, Kindly guide me the solution of this problem. </p>


created: 2021-04-10T03:24:54-07:00
updated: 2021-04-10T04:16:34-07:00
title: Yer imleleri hk
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: tr
answers: 1404829;
creator: noyan_53
content:
<p>Slm sağ kösede sekmeler bölümünde sol tarafda  Yer imleleri bundan önceki versiyonlarda kulanışlı bir acılır sekme vardı şimdi yok wep sitelerini yeni eklenenleri alıyor sadece eskileri almıyor Resimlerde işaretledim lutfen eskı versiyonlardakı o güzel eklenti gelsn saygılarımla </p>


created: 2021-04-10T03:22:02-07:00
updated: 2021-04-10T15:21:40-07:00
content: <p><em>italic text</em> </p>
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404920;1404989;1404997;
creator: hadawson
title:
with firefox for mac,on utube 3 line descriptions are overwritten not readable Enhancer is on but doesn't seem to help


created: 2021-04-10T03:04:39-07:00
updated: 2021-04-10T15:05:46-07:00
title: Chat window does not open
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1404986;
creator: 20tassar
content:
<p>Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings. </p>


created: 2021-04-10T02:53:40-07:00
updated: 2021-04-10T15:45:17-07:00
title: Short key on context menu [Q] how is this supposed to work?
tags: linux;desktop;tips;needsinfo;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1404824;1405008;
creator: theking2
content:
<p>See attached picture. Am I right to assume the (Q) next "Inspect Element" is a shortcut key? If yes, how does this work? pressing the Q-key on my keyboard does nothing.  Please clarify. </p><p>(Mozilla FireFox 87.0 on Fedora 33) </p>


created: 2021-04-10T02:49:32-07:00
updated: 2021-04-10T02:49:32-07:00
title: No Notications :(
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: francescoscrenci96
content:
<p>Morning, got a question for you: since i surf on mozilla on mac (expecially on youtube with full screen video mode active) can't get any system notifications (as messages, incoming calls, etc), the "do not disturb" icon appears on the menu bar. Least but no last, one of my mozilla extensions is you tube enhancer, shall i change any options there? Please help me to fix this annoying issue. Thanks </p>


created: 2021-04-10T02:16:41-07:00
updated: 2021-04-10T02:16:41-07:00
title: Google Maps takes me somewhere else
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: andy.park1
content:
<p>When i click on the google maps icon (google uk home page&gt;dots in top right hand conrner&gt;google maps icon)or type google maps into the search field then click on the google maps link I end up on the Sheffield Hallam University log in page (a bookmark from a while ago). This has started happening in the last few weeks.  </p><p>If I use Edge then everything happens as expected and google maps opens.  </p><p>I have tried refreshing firefox and disabling add-ons, neither works. </p><p>Using Windows 10 home V20H2, upto date firefox. </p>


created: 2021-04-10T01:42:46-07:00
updated: 2021-04-10T12:53:02-07:00
title: Google.com cannot be accessed (Did Not Connect: Potential Security Issue)
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1404809;1404936;
creator: shokrymah
content:
<p>Hello, It has been more than 2-weeks since Firefox cannot access <a href="http://www.google.com" rel="nofollow">www.google.com</a> issuing the error page : "Did Not Connect: Potential Security Issue", and the following advanced data : </p><p>Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for <a href="http://www.google.com" rel="nofollow">www.google.com</a>. The certificate is only valid for the following names: <a href="http://www.google.com.eg" rel="nofollow">www.google.com.eg</a>, *.google.com.eg, <a href="http://google.com.eg" rel="nofollow">google.com.eg</a> </p><p>Error code: SSL_ERROR_BAD_CERT_DOMAIN </p><p>View Certificate </p>


created: 2021-04-10T01:21:52-07:00
updated: 2021-04-10T05:49:23-07:00
title: Before release 87.0, I could "open link in a new tab" but stay on the one I am on, but now
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404810;1404841;1404844;
creator: jagman55
content:
<p>when I am on a video, picture..., and  right clicked and executed "OPEN LINK IN NEW TAB", I would STAY on the tab I am on and continue to "open" new tabs.  That way, I could open lots of new tabs from the page I am on.  </p><p>Now, it TRANSFERS ME TO THE TAB I JUST OPENED and I have to "go back". </p><p>What changed with rel 87.0? How can I go back to "staying on my tab" I am on? I don't see any "options". </p>


created: 2021-04-10T00:15:35-07:00
updated: 2021-04-10T12:13:35-07:00
title: Can not open Amazon.de
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404811;1404919;
creator: F.Boettger
content:
<p>Can not open <a href="http://Amazon.de" rel="nofollow">Amazon.de</a> - other Browser are OK. </p><p>Since days i cannot open "<a href="http://Amazon.de" rel="nofollow">Amazon.de</a>" only with the firefox Browser. Get the Message Technical Error. We are wirking to solve it. </p><p>With other Borowsers- no problem to open <a href="http://Amazon.de" rel="nofollow">Amazon.de</a> on my computer. </p>


created: 2021-04-09T23:21:03-07:00
updated: 2021-04-10T15:17:20-07:00
title: Firefox Task Manager is Vanished!
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1404813;1404937;
creator: AYD
content:
<p>Hi, </p><p>When I try to access Firefox <strong>Task Manager</strong> from Menu&gt;More, the Task Manager shortcut is not available (screenshot is attached). However it is accessible by <strong>about:performance</strong> command.  </p><p>Could you please help me to solve this issue? </p><p>Thanks </p>


created: 2021-04-09T23:07:14-07:00
updated: 2021-04-10T15:14:50-07:00
title: Whatsapp web doesnt worki
tags: windows-7;desktop;download-and-install_1;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1404992;
creator: hubert.huesch
content:
<p>Hallo, i have the following problem. If i try to use Whattsappweb i always get the report yuor firefox is not the newest version. whenm i go in the feirefox menue, i get the report firefox is the newest version. What to do now? </p>


created: 2021-04-09T22:55:14-07:00
updated: 2021-04-10T15:15:52-07:00
title: Is it possible to officially download old versions of the browser?
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1404801;1404812;1404993;
creator: swedishknight13th
content:
<p>(I have bad English, sorry.) Hello! May I ask? Is it possible to officially download older versions of the FireFox browser? And at the same time that they work and open sites. Just, I have an old netbook, in general, all new browsers do not work well. Thank you in advance for your answer! </p>


created: 2021-04-09T22:49:28-07:00
updated: 2021-04-09T23:27:21-07:00
title: Hiding titlebar in windowed mode
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1404800;
creator: dodosssssssssssssss
content:
<p>I was wondering if there is a way to hide the titlebar (tabs, bookmarks, url, extensions, etc.) like fullscreen mode does while in windowed mode. A hotkey toggle would be preferred. Currently I am using some old CSS I found online but it's got some pretty glaring issues such as search suggestions being cutoff. Supposedly this was possible back in 2011 with an extension and something called "zombie mode" but the extension is no longer available (and most likely wouldn't work anymore). Thanks. </p> <pre>#navigator-toolbox {     position: relative;     z-index: 1;     height: 3px;     margin-bottom: -3px;     opacity: 0;     overflow: hidden; } #navigator-toolbox:hover {     height: auto;     margin-bottom: 0px;     opacity: 1;     overflow: show; } #content-deck{     position:relative;     z-index: 0; }</pre>


created: 2021-04-09T22:37:03-07:00
updated: 2021-04-09T22:37:03-07:00
title: Envío detalle de mi problemática
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: es
creator: jbahamondesu
content:
<p>favor necesito saber que es esto. </p><p>en el menú marcadores hay una opción que se ve con una W como imágen de la línea, la cual dice  W  ¡Siga las intrucciones! </p><p>al copiar la opción muestra lo siguiente: https://acortame.xyz/ </p><p>al hacer clic sobre ella, asume la página google: <a href="https://www.google.com/" rel="nofollow">https://www.google.com/</a> </p><p>FAVOR AYUDA PARA SABER QUE ES, Y QUE INCIDENCIA ESTÁ TENIENDO SOBRE NI COMPUTADOR, O MI NAVEGACION POR POR FIREFOX </p>


created: 2021-04-09T21:34:08-07:00
updated: 2021-04-09T21:34:08-07:00
title: When youtube is fullscreen, other programs appear overlayed on top of video
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: officialgsproductions
content:
<p>Hi When I am playing a youtube video in fullscreen in firefox, I sometimes see other programs or videos overlayed on top of the fullscreened video. I have attached an example screenshot. </p><p>When I google for youtube fullscreen problems, pretty much the only advice I have found is to <strong>disable or enable hardware acceleration</strong>. Neither work for me. </p><p>I am using Ubuntu 16.04, if that helps. </p><p><a href="https://support.mozilla.org/en-US/questions/1057022" rel="nofollow">https://support.mozilla.org/en-US/questions/1057022</a> </p><p>I believe this person had the same problem, but unfortunately for me their problem went away by itself. Mine did not. </p>


created: 2021-04-09T21:33:02-07:00
updated: 2021-04-09T21:33:02-07:00
title: Texture Size error
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: erin10
content:
<p>When using an online ttrpg (FoundryVTT), large images will not load. The error message from the site is as follows: "You are using a Scene background texture with dimensions 8392px by 5672px. One or both of these dimensions exceeds the maximum texture size of 8192px supported by your device." </p><p>The issue only appears on Firefox - I can view the image in Chrome ): </p><p>This is on a 2020 MacBook Pro, M1 chip, running Big Sur 11.1 </p>


created: 2021-04-09T21:09:06-07:00
updated: 2021-04-10T02:14:53-07:00
title: can't sign in to one of my google accounts, but I can on another
tags: desktop;websites;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
answers: 1404815;
creator: vseavello
content:
<p>one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the google sign in page. I have another google account and I'm able to sign i using firefox just fine. The error message given is: </p><p>This browser or app may not be secure. Learn more Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in. </p><p>I'm using a windows 7 box and Firefox 85.0.2. </p><p>I'm able to sign in just fine when I use google chrome. I've cleared cache and data in the browser. I'm not sure what else to try. Any suggestions? Any other information I can provide to help identify the problem? </p>


created: 2021-04-09T20:28:49-07:00
updated: 2021-04-09T20:28:49-07:00
title: Gmail icon
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: tuls2turn
content:
<p>When I installed Firefox on my Windows 10 laptop it changed the Gmail icon to the Firefox icon on my desktop. How do I get the Gmail icon back? </p>


created: 2021-04-09T19:13:37-07:00
updated: 2021-04-09T19:13:37-07:00
title: Widen Menu and Bookmarks Bars
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: dmstruyk
content:
<p>Is there a way that the menu and bookmarks bars can be widened to take up more room across the screen?    <strong>Firefox 87.0 on Windows 10</strong> </p>


created: 2021-04-09T18:15:49-07:00
updated: 2021-04-09T18:15:49-07:00
title: Task Bar Icon
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: daneader
content:
<p>It seems I unpinned the Firefox from my task bar.  Now when I pin it back the icon is not shown correctly. All others are fine.  How do I correct this? </p>


created: 2021-04-09T17:48:08-07:00
updated: 2021-04-09T18:41:05-07:00
title: Debugging Tutorial
tags: desktop;beta;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1404791;
creator: m.christopherv
content:
<p><strong>Got to be kidding.  The Firefox tutorial is the pits.  The worst I seen yet.  Is there a developers Firefox manual to be had, because the browser educational platform is the just the worst I seen in years?  </strong> </p>


created: 2021-04-09T17:30:42-07:00
updated: 2021-04-09T17:30:42-07:00
title: Your email was returned
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Muninn
content:
<p>I am Getting both "incorrect password" and "your email was returned" errors </p><p>I know the password is correct as I can still use it to log in (including logging into these forums) though I am getting this error when trying to create a recovery key or reset my password </p><p>For the "your email was returned" error, the email address is typed correctly in my account and I have gotten confirmation emails from FireFox as recently as 2 days ago. I get this error when trying to sign in to sync the Multi-Account Containers addon, as well as when trying to use "forgot password" to get a reset link. </p><p>I'm not sure how to proceed with these errors as each issue is preventing me from resolving them on my own. </p><p>At one point while I was getting the incorrect password error I got a message that my account is locked and an email would be sent to me for confirmation...though of course that also got "your email was returned" </p>


created: 2021-04-09T17:27:42-07:00
updated: 2021-04-10T15:23:38-07:00
title: Firefox Blocking Video Playback
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1404819;1404999;
creator: marion.reader42
content:
<p>I am working in an online class and we are asked to record videos in an online platform for school. When I go to hit the play button on anyone's video I get an error message. This does not happen in other browsers, but I want to keep using Firefox. Is there a privacy or cookie setting that could be causing this to happen? </p>


created: 2021-04-11T16:34:10-07:00
updated: 2021-04-11T16:34:10-07:00
title: Visual Glitches and Distortions
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: rgermann110
content:
<p>I can't remember when it started, but one day tabs on my Firefox browser suddenly started having visual issues where textures or pictures would show up as a vibrant green (more recently its begun highlighting some yellow as well). I've had similar problem in the past with videos instead, but I fixed that by updating my graphics card. This problem also affects text as well. Sometimes letters will be invisible, glitched beyond comprehension, or purple. I've tried turning off hardware acceleration, resetting Firefox to default, and completely uninstalling and reinstalling, but none of these have fixed it. I'll attach some images below. (this problem is specific to Firefox, Microsoft Edge works fine) </p>


created: 2021-04-11T15:53:32-07:00
updated: 2021-04-11T16:44:40-07:00
title: "403 Forbidden nginx" after Log In
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405236;1405239;1405241;1405243;1405246;
creator: walterramjet
content:
<p>When I login to <a href="http://Hulu.com" rel="nofollow">Hulu.com</a>, I am returned a white page that says, <em>"403 Forbidden nginx"</em> And the address in the URL bar is, "<strong><a href="https://auth.hulu.com/web/null//null/welcome" rel="nofollow">https://auth.hulu.com/web/null//null/welcome</a></strong>".  However, if I change it to <a href="http://hulu.com" rel="nofollow">http://hulu.com</a>, I am presented with my homepage.  I shouldn't have to type <a href="http://hulu.com" rel="nofollow">hulu.com</a> into the address bar.  It should take me there, automatically when I click "Log In".  This is happening in Firefox on both a windows 10 machine and a Linux Mint machine.  why? </p>


created: 2021-04-11T13:56:08-07:00
updated: 2021-04-11T13:56:08-07:00
title: Do I need facebook container with strict protection?
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: sebyjorge2018
content:
<p>The strict protection mode in Firefox has been really great for me so far. My understanding is that it creates a separate "cookie jar" for each website. Knowing this, I was wondering if Facebook container is still needed to stop Facebook tracking. I never visit the Facebook website and I don't have a Facebook account. I also use Ublock and Privacy badger, if that makes a difference. </p>


created: 2021-04-11T13:53:07-07:00
updated: 2021-04-11T15:18:04-07:00
title: Firefox won't start after updating Win 10 Pro to version 20H2
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405208;1405211;1405219;
creator: hrk1
content:
<p>I updated Win 10 Pro to version 20H2 and now Firefox will not start. No error message; no appearance in Task Manager. Here's what I've tried to no avail: </p><p>1) Uninstalled and reinstalled Firefox several times, including manually removing all remaining Firefox files (including my profile folder) after uninstall. </p><p>2) Tried to start Firefox with administrative privileges. </p><p>3) Clean booted Windows and tried to start. </p><p>4) Turned off Windows Firewall and tried to start. </p><p>5) Tried to start in Windows Safe Mode. </p><p>6) Extensive Google searches to try to find a solution. </p><p>Oddly, Microsoft Edge will not start either, but Chrome starts and works normally. </p><p>This is but one example of why I have held off as long as possible from doing major Windows updates over the decades that I've used Windows. </p>


created: 2021-04-11T13:43:43-07:00
updated: 2021-04-11T13:43:43-07:00
title: Disqus and other comment boxes no longer appear.
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: knipester
content:
<p>Suddenly a week ago or so, Disqus comment boxes no longer appear.  I reported it to a website that employs Disqus for commenting.  They have been investigating for a couple of weeks with no response. </p><p>There was a question asked on this forum in 2013 that describes the Subject, but nothing since. Running on Window 10 Home. </p><p>This problem does not occur on my Windows 10 machine with Edge or Chrome browsers. </p><p>Nor does it occur on Ipad or Android browsers. </p><p>Thanks! </p>


created: 2021-04-11T13:29:08-07:00
updated: 2021-04-11T14:34:59-07:00
title: Website links/buttons stop working until page is refreshed
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405202;
creator: naturerdr
content:
<p>Constantly, however quite sporadically, links or buttons within websites just stop working and go dead: but only when using Mozilla on my windows computer. For instance, I was just on a website for grohe bathroom fixtures.  I chose to load 100 products per page.  I got to the bottom of the page and want to click on the second of two page possibilities, and nothing happens when I click. This happens all the time, for months and months now!   Why are internal links or buttons going dead on various sites, for no reason, no timing I can put my finger on or anything else.  The only fix is to reload the page, and when that doesn't work i resort to loading the page on chrome. </p>


created: 2021-04-11T13:28:45-07:00
updated: 2021-04-11T13:28:45-07:00
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: tmcnamee
title:
How do I get rid of this? I've tried everything! goto-searchitnow.global.ssl.fastly.net/v1/hp?aid=437038&data=aWlkPTQ2JnVpZD03NTc5NzYxNg==&dt=17062493096&tb=1

content:
<p>I have tried everything that I can find to get rid of that damn searchitnow, which replaced my preferred Google Search. I've looked for downloads, extensions, everything. I've checked to make sure Google is my preferred search engine, and on and on. There is nothing. I have run Malwarebytes several times and it comes up clean. </p><p>How do I get this off my Mac? I am running OS X El Capitan 10.11.6. </p>


created: 2021-04-11T13:14:57-07:00
updated: 2021-04-11T14:24:00-07:00
title: Want to save a .JPG image as... A .JPG!!!!
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405197;
creator: ChipMoody
content:
<p>Scroll through a web page.  Hey - there's an image I want to save!  I right click on it and select "View Image" to make sure the host site isn't doing anything stupid.  Nope - all good!  Image shows up it it's own browser window, and address bar shows the path to the file on the host's server - AND IT ENDS IN ".JPG" </p><p>Right click - "Save Image As..." </p><p>Why THE HELL does the file dialog come up ONLY offering me the option to save as ".WEBP"??? </p><p>It's shown in the browser as a JPG.  I want to SAVE IT IN THE SAME FORMAT!  :( </p><p>Thanks... </p>


created: 2021-04-11T13:13:44-07:00
updated: 2021-04-11T15:35:28-07:00
title: Access denied on bank sign in page
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405217;1405226;
creator: uglyangel72
content:
<p>I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in:  Access Denied You don't have permission to access "<a href="http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" rel="nofollow">http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc</a>" on this server. </p><p>Reference #18.a19ec817.1618171684.b32946d  </p><p>I can access the page through Microsoft Edge but not Firefox. What has changed and what can I do to change it back? </p>


created: 2021-04-11T12:44:12-07:00
updated: 2021-04-11T12:44:12-07:00
title: Picture in Picture video DISABLE
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: CiaoBella1
content:
<p>FF 87.0 Win10 </p><p>Tried with about:config and that didn't work. Tried disabling in General - Browsing. </p><p>The videos I watch do not have a settings option. </p><p>How do I disable this bloody annoyance? </p><p>Thank you. </p>


created: 2021-04-11T12:19:31-07:00
updated: 2021-04-11T12:19:31-07:00
title: After update letters missing, discolored or replaced by black squares on different sites
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: barbara.miller
content:
<p>As of today´s update to 87.0 FF has become virtually unuseable on many sites. Tab titles, website address line and contents of websites that were fine so far display missing or pink singular letters or whole lines of text are made up of blackened squares and rectangles. Upon marking said lines the correct text is visible. What´s going on? Cache and cookies clear, rebooted, still same problem. Hesitant about wiping account regarding having to reinstall all addins that have been running fine for years. Deleted Kaspersky addin in hopes it was the culprit. Unfortunately, no. Any ideas anyone? </p>


created: 2021-04-11T11:47:45-07:00
updated: 2021-04-11T14:41:34-07:00
title: Generate secure password option not offered
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1405194;1405203;
creator: X201
content:
<p>When updating my password on certain websites, Firefox does not offer the option to generate a secure password. Is there anyway to force Firefox to create one anyway? </p><p>Is it a problem with the coding of the website? If so what? </p>


created: 2021-04-11T10:58:31-07:00
updated: 2021-04-11T10:58:31-07:00
title: Sync tabs doesn't work right
tags: mac-os;desktop;sync;firefox-870;
product: firefox
topic: sync
locale: en-US
creator: Daniel_WW
content:
<p>Hello,  </p><p>I'm using firefox sync with an own sync server.  </p><p>Since a few weeks the synchronization of tabs doesn't work right.  I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.  </p><p>On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.  </p><p>How can I force the first three devices to sync the tabs of all five devices?  I did alread several steps of testing and trying, like manual synchronization or remove and  adding again all devices to the account.  </p><p>It would be great to find some help! Thanks in advance and best regards - Daniel </p>


created: 2021-04-11T10:02:44-07:00
updated: 2021-04-11T10:02:44-07:00
title: Uploading on Google Drive, 2x slow in firefox compared to other browsers.
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: rhonearevyn.roque
content:
<p>Hi, I'm a student and I am not tech savvy. Not so literate about codes and customization, but I can understand and follow instructions for those who can help me. </p><p>I've recently move to firefox from chrome few days ago. And I noticed that when I'm uploading some of our video lectures in google drive / google classroom, it is very slow. So I tried using my laptop's microsoft edge browser, and it is 2-3x faster there. </p><p>What could be wrong? </p>


created: 2021-04-11T10:02:39-07:00
updated: 2021-04-11T12:30:07-07:00
title: Ctr+shift doesn't switch to new tab
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1405165;1405177;
creator: empleat
content:
<p>I have this option enabled, so when I open a new tab, it instantly switches to it. This works when I install Firefox, but it stops working later for some reason. I tried to start Firefox in safe mode under another profile (with no addons) didn't help. </p><p>Thanks for help! </p>


created: 2021-04-11T09:50:14-07:00
updated: 2021-04-11T09:50:14-07:00
title: Blocky / Missing Text especially in Outlook
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: willnofalla
content:
<p>Firefox is not properly displaying text as shown in the attached screenshots.  It mostly happens while on <a href="http://outlook.com" rel="nofollow">outlook.com</a>, but it even happened while looking through settings in Firefox.  If you highlight the text it usually displays correctly as you can see at the bottom of the screenshot.  </p><p>I check the AMD graphics driver and it it the latest one; should I uninstall and reinstall?  Or is there something else that might be causing this?   </p><p>Also, I tried blocking websites from using their own font, but that only made Outlook show a bunch of blanks instead of letters. </p>


created: 2021-04-11T09:14:09-07:00
updated: 2021-04-11T14:59:36-07:00
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1405139;1405212;
creator: jagman55
title:
ADD-ONS, I used to be able to logon with ADDONS and see "MY COLLECTION" of ADD-ONS when I updated Firefox

content:
<p>In previous releases, I used to be able to store my ADD-ONS in a COLLECTION so when I lost them after a new release, re-enter them. On this release 87.0 I can not find " MY COLLECTION".  Did they move it? </p>


created: 2021-04-11T09:06:25-07:00
updated: 2021-04-11T15:55:57-07:00
title: click izquierdo de mouse para regresar al zoom original
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: es
answers: 1405231;
creator: gustavobastidas1010
content:
<p>Hola, </p><p>Generalmente tengo que trabajar con imágenes a las que tengo que hacerle zoom, pero en Firefox, les hago zoom pero al hacer click al boton izquierdo del mouse, regresa al tamaño original. </p><p>¿hay alguna forma de deshabilitar ésto? es decir, hacer zoom y que no regrese a zoom original con el click del botón del mouse. </p><p>Muchas gracias. </p>


created: 2021-04-11T08:26:43-07:00
updated: 2021-04-11T08:26:43-07:00
title: Google News
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: ozzsabat
content:
<p>When ever I am in Google News and want to post to facebook it gives me a access error. It use to work. </p>


created: 2021-04-11T07:37:28-07:00
updated: 2021-04-11T07:37:28-07:00
title: Pinned Searches
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: user3736755
content:
<p>Every time I use the search bar on my browser, I see certain 'pinned searches' even though I don't have them bookmarked anymore, and I'm wondering if I could get rid of them. </p>


created: 2021-04-11T07:26:19-07:00
updated: 2021-04-11T16:49:10-07:00
title: Firefox not removing adds
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1405247;
creator: c.nielsen.shopping
content:
<p>Hi Mozilla, </p><p>I, unfortunately, have the same problem as others regarding Firefox not blocking ads even though adblocker has been installed. </p><p>I have always had the adblocker icon in the tool bar, and for each web visit, I could see how many ads being blocked. This icon has disappeard. Your soluction is to go to customize, but there are only icons for your settings (eg plugins) not the actual adblocker plugin icon. So therefore not possible to move the adblocker icon to the toolbar, as it is not showing in your customize options. I have now run a Microsoft malware/adware full scan - this did not help. I have also re-installed Firefox, and re installed several adblocker plugins. The page <a href="http://videnskab.dk" rel="nofollow">videnskab.dk</a> suddenly runs ads when I access with firefox. I have just tried with Edge and no ads. So this must be an firefox browser issue. Would be great to get my icon back AND also to get the adblocker back in action. Looking forward to solution, tks, all the Best Christianne Nielsen </p>


created: 2021-04-11T07:17:42-07:00
updated: 2021-04-11T07:17:42-07:00
title: text jumps up and down as ads cycle
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: jank1
content:
<p>My local on-line news paper text jumps up and down as ads cycle. Makes it difficult to read. </p>


created: 2021-04-11T07:11:31-07:00
updated: 2021-04-11T07:11:31-07:00
title: Firefox container option not showing in windows
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: tusharkantsahu2000
content:
<p>The option for opening each tab in container not showing in Firefox for windows. I have the latest version of Firefox(87.0). </p>


created: 2021-04-11T06:48:26-07:00
updated: 2021-04-11T06:48:26-07:00
title: bookmark recovery from a hdd
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: Romeo800
content:
<p>last march my pc was destroyed bu the hdd is OK. How i can recover the bookmarks. I have more than 1000 and  Those bookmarks are very important for my work. so recover them will be great. thanks in advance. </p>


created: 2021-04-11T06:40:33-07:00
updated: 2021-04-11T06:40:33-07:00
title: Random selection of multiple tabs
tags: desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: zwineguy
content:
<p>Suddenly, beginning about three days ago, selecting a tab doesn't always then display that tab but instead the tab is selected in "multiple tab selection" mode WITHOUT pressing the CTRL key.  Clicking on a tab highlights the tab instead of displaying the tab.  Another click on the tab deselects the tab.  Clicking on other tabs, selects rather than displaying them. </p><p>Believe me, I understand what multiple tab selection is, how it works and how to correctly use it.  This is not the case.  I use tabs all day, every day and suddenly Firefox behaves erratically and randomly by selecting the tab and multiple tabs rather than displaying the tab selected.   </p><p>The workaround is to then select other tabs, deselect all tabs and then select the originally desired tab whereby the tab is displayed.  If this is anomaly is unique me and only me, I will take my search to the Linux Cinnamon forums. </p>


created: 2021-04-11T06:16:19-07:00
updated: 2021-04-11T06:16:19-07:00
title: Firefox refuses to enstabilsh connection
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: adicllong
content:
<p>Hi, as of yesterday I'm no longer able to use firefox, since browsing doesn't work anymore. As soon as I try to load a page, a messge pops up that said that due to a possible health risk firefox doesn't even bother to connect (and of course I looked for a link that allowed be to go on) The test is geman, but I think that the basic of the message. Unfortunately there is no support whatsoever in other languages. </p><p>I think I can change the settings in opera, which, as the best browser atm, would be a real improvent to firefox, but I am not able to export the chronic as well as the bookmarks, that why I stayd with FF. But now, since FF isn't running anymore, I decided to finally improve my Browser. How do I import bookmarks,chronic and other settings form FF to Opera ? </p>


created: 2021-04-11T05:22:32-07:00
updated: 2021-04-11T05:22:32-07:00
title: MZ/DDG search results show strange URL
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: give-me-a-chance
content:
<p>DDG search term entered is, as an example,  "asus strix gtx 750ti 4g kaufen" (problem happens with any search term). Paging down in the list of results, I get many hits that a seemingly "routed" over a misused URL (which as the search term addended to it). Selecting such a result always brings up the same "strange" page with "pointers" to amazon. Leaving the page puts me automatically on the unwanted amazon page. </p><p>It is very annoying. Happens with more or less all search terms. </p><p>No virus, at least BitDefender full scan says so. I'm using private mode, HTTPS on and Ublock origin. Haven't changed my method of searching - this problem exist since a few weeks (MZ since v.86). Chrome and Opera work fine - they say either "503 error" or "page not found" ... </p><p>How can I fix this - maybe the uploaded image can help diagnose the problem? </p>


created: 2021-04-11T04:34:18-07:00
updated: 2021-04-11T11:29:54-07:00
title: How do I stop Google from showing up on Firefox?
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405171;
creator: warp4dennis
content:
<p>I do not wish have Google as an option when using Firefox.  How do I stop it from showing up? </p>


created: 2021-04-11T03:53:40-07:00
updated: 2021-04-11T11:52:24-07:00
title: How to set the master in Sync?
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1405172;1405174;
creator: Powerball-Club
content:
<p>I recently changed my PC and need the replacement to become the master so that an older PC gets synced from the new one. As the older PC has no addons/extensions and only 1 tab open, the last thing I want is for it to sync what it has to the new machine which was accurately synced from the PC it just replaced.  </p><p>I can find no setting in Sync to specify which machine should be the master from which all other connected devices (slaves) will get their synced data from. </p>


created: 2021-04-11T03:33:10-07:00
updated: 2021-04-11T10:14:28-07:00
title: Not showing comments in certain websites
tags: linux;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405097;1405113;1405141;1405156;
creator: Ausemika
content:
<p>Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in <a href="http://Cracked.com" rel="nofollow">Cracked.com</a>, I haven't noticed if other sites don't show comments. I use Ubuntu 20.04 (when I first opened FF on this pc it had the gnome icon and I hadn't checked for this problem before importing my old profile with add-ons, now it doesn't show the icon for some reason), I tried safe mode, refresh firefox, creating new profile, uninstalling and deleting  home/.mozilla folder, no luck. Before I got this pc I used my old laptop with windows 7 and I'm pretty sure I had the same problem with facebook comments that had started some time earlier. </p>


created: 2021-04-11T03:17:48-07:00
updated: 2021-04-11T03:17:48-07:00
title: Sync is not working completely (logs included)
tags: linux;desktop;sync;firefox-850;firefox-8501;
product: firefox
topic: sync
locale: en-US
creator: ninimkd1
content:
<p>I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync <strong>everything</strong> from the account. The logs can be found in: <a href="https://controlc.com/8afabe84" rel="nofollow">https://controlc.com/8afabe84</a> </p><p>I have the same account set on two different devices (My desktop PC and my android phone, this device I am trying to sync is the third one) and both those device were synced long time ago. </p><p>I tried with another profile which I am using for my work related stuff, still no success. First I tried syncing on Ubuntu 20.10 and then installed on Ubuntu 20.04(currently) but it is without success. </p><p>I need to sync to this device the bookmarks, extensions, saved logins, etc... Currently I do not have my other PC to export this stuff, please help. </p><p>Some of the thing in the logs: </p><p>1618133031444	Sync.Service	DEBUG	Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.js:62:5) JS Stack trace: LockException@util.js:62:5 throwLockException@util.js:148:11 WrappedLock@util.js:162:15 WrappedCatch@util.js:133:27 login@service.js:1049:66 sync/&lt;@service.js:1327:26 WrappedCatch@util.js:133:27 sync@service.js:1335:7 </p> <hr> <p>1618133047237	Sync.Resource	WARN	GET request to <a href="https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/167262145/info/collections" rel="nofollow">https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/167262145/info/collections</a> failed: [Exception... "The connection has timed out"  nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)"  location: "&lt;unknown&gt;"  data: no] No traceback available 1618133047237	Sync.Service	DEBUG	verifyLogin failed: [Exception... "The connection has timed out"  nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)"  location: "&lt;unknown&gt;"  data: no] No traceback available 1618133047238	Sync.Status	DEBUG	Status.login: success.login =&gt; error.login.reason.network 1618133047238	Sync.Status	DEBUG	Status.service: success.status_ok =&gt; error.login.failed 1618133047238	Sync.Status	DEBUG	Status.login: error.login.reason.network =&gt; error.login.reason.network 1618133047238	Sync.Status	DEBUG	Status.service: error.login.failed =&gt; error.login.failed 1618133047238	Sync.ErrorHandler	ERROR	Sync encountered a login error 1618133047239	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score. 1618133047241	Sync.SyncScheduler	DEBUG	Next sync in 3600000 ms. (why=schedule) 1618133047242	Sync.Service	DEBUG	Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1618133047242	Sync.Service	DEBUG	Not syncing: login returned false. </p>


created: 2021-04-11T02:37:40-07:00
updated: 2021-04-11T14:08:53-07:00
title: prosba
tags: desktop;other;needsinfo;windows-10;firefox-870;
product: firefox
topic: other
locale: cs
answers: 1405187;
creator: hanny999
content:
<p>Nemůžu si převést peníze na <a href="http://sazka.cz" rel="nofollow">sazka.cz</a>,když mě prohlížeč přesměruje na zadání kodu z telefonu pro provedení platby tak stranka neexistuje děkuji za pomoc,mám se prý obrátit na správce vebu </p>


created: 2021-04-11T01:54:23-07:00
updated: 2021-04-11T01:54:23-07:00
title: password manager
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: przytula
content:
<p>Just a general question : firefox on windows I used to have lastpass as password manager.  as they are moving out nice features from the free version to the payed version I switched to lockwise.  But it does not maintain automatically your password. What password manager are you using ? does it have the maintain feature of updated password ? Thanks for all recommendations Best regards, Guy </p>


created: 2021-04-11T01:48:10-07:00
updated: 2021-04-11T09:37:34-07:00
title: Nem kapcsolódott: lehetséges biztonsági probléma?
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: hu
answers: 1405143;
creator: csurgo.kalman84
content:
<p>Talán a legutóbbi windows frissítés óta egyszerűen nem jön be google vagy youtube csak ez az üzenet: Nem kapcsolódott: lehetséges biztonsági probléma... Semmit nem tudok vele kezdeni ott tartok hogy letörlöm az egész mozillát ha nem oldódik meg. </p>


created: 2021-04-11T01:21:33-07:00
updated: 2021-04-11T01:21:33-07:00
title: lockwise : maintain updated password
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: przytula
content:
<p>I have firefox on windows with lockwise activated when I change a password on a site eg. FB, I have to maintain the password in lockwise. Is this correct ? It does not prompt for update of saved password .. or do we have to activate a setting for this or does this feature not exist ? thanks for all info best regards, Guy </p>


created: 2021-04-11T00:39:40-07:00
updated: 2021-04-11T01:02:23-07:00
tags: mac-os;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1405068;
creator: parkhurst1898
title:
fire fox tabs not opening. Unfortunately there is a You tubevideo playing and  I can access it turn it off. the sound interferes with amy other video that is played

content:
<p>fire fox tabs not opening. Unfortunately there is a You tube video playing and I can not access it turn it off. the sound interferes with any other video that is played can any one help me with this </p><pre>also  I have a presentation via zoom and the video will be playing in the back ground. it will be noisy </pre> <p>thanks </p>


created: 2021-04-11T00:20:41-07:00
updated: 2021-04-11T16:44:23-07:00
title: browser is unsharp at second monitor
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405071;1405245;
creator: hilkka.schlums
content:
<p>we use firefox with tablet and second bigger monitor. caused by last update the visibility at second bigger monitor is not sharp any more and the letters of all text are broken. In the paralle running tablet monitor all is best. All other apps did not have this problem. </p><p>How is it possible to change this ? </p>


created: 2021-04-11T00:04:25-07:00
updated: 2021-04-11T16:40:06-07:00
title: Firefox hangs Ubuntu 20.04
tags: linux;desktop;fix-problems;firefox-640;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405221;1405230;1405244;
creator: Lumaja
content:
<p>After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but no difference still hangs Ubuntu. Need help on this one Thank you </p>


created: 2021-04-10T23:25:02-07:00
updated: 2021-04-10T23:25:02-07:00
tags: mac-os;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: parkhurst1898
title:
fire fox tabs not working Click on the tab but nothing comes up. the audio for you tube is playing but can not access it

content:
<p>tabs not working: </p><pre>Click on the tab but nothing comes up. the audio for you tube is playing but can not access it. </pre> <p>Click on the firefox  I con and the tab buttons appear but click on them nothing happens. thanks </p>


created: 2021-04-10T22:58:02-07:00
updated: 2021-04-10T22:58:02-07:00
title: Deleted Folder keeps reappearing when I save an image/video
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
creator: notabot2001
content:
<p>I had a folder on my desktop that I created a couple months ago and then deleted. However, for some reason it keeps coming back, and I've discovered that it happens whenever I download something. This seems to happen regardless of where I save something or where the pop-up for choosing the download destination automatically opens to. It also seems to be specific to firefox, as this doesn't seem to happen with other browsers. </p><p>I should add that it's only the folder itself that comes back. Before I originally deleted it, I emptied its contents and it's only the empty folder that keeps reappearing on my desktop </p>


created: 2021-04-10T21:05:42-07:00
updated: 2021-04-10T21:05:42-07:00
title: Option to reduce touchpad sensitivity at the end of each scroll
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: lewisbolaton
content:
<p>There are ongoing discussions about the high touchpad scrolling sensitivity on several Wayland applications like Firefox. Luckily, I found a workaround with this issue by setting `apz.gtk.kinetic_scroll.enabled` to `false` and increasing the default value of `general.smoothScroll.mouseWheel.durationMinMS` from `50` to `120`. However, there is still minor quirk with my scrolling experience especially at the end of each scroll or each time I pause scrolling. </p><p>This minor quirk has a lot to do with how I do the two-finger scroll gesture. For each scroll, I don't necessarily lift my fingers up immediately. I might pause for a while then scroll further until my finger reaches the end of the touchpad or I might scroll in the opposite direction without lifting my finger up. However, just having two of my fingers rest on the touchpad detects even the slightest movement. The effect is a page slightly shakes each time I pause scrolling without lifting my fingers up. Although, this minimal shake also occurs as I lift my finger up. </p><p>This behavior is detailed in a bug report <a href="https://gitlab.gnome.org/GNOME/gtk/-/issues/1079" rel="nofollow">here</a> . It might have something to do with Wayland but based on my experience, the issue still persists when running Firefox through XWayland. Also, Vivaldi (Chromium) which also runs in XWayland, doesn't show this problem. In Vivaldi, the touchpad will be less sensitive (at least that's how it feels for me) each time I pause scrolling. </p><p>I already tried fiddling with the following through the `about:config` to no avail: </p> <ul><li> apz.touch_move_tolerance </li><li> apz.touch_start_tolerance </li><li> mousewheel.transaction.ignoremovedelay </li><li> mousewheel.transaction.timeout </li></ul>


created: 2021-04-10T21:00:34-07:00
updated: 2021-04-10T23:26:15-07:00
title: How can I get the "old" address bar functionality back?
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405056;1405062;1405063;1405064;
creator: theopheus
content:
<p>Ok, so like the title says..   Years ago, Firefox changed from having the normal "File Edit View History" etc. as the default interface and tried to streamline everything into icons.  I have no idea why.  Maybe it had something to do with the mobile version.  With a few customizations I was able to get the old look back, with my address bar. </p><p>Then a while back the address bar changed.   It used to be that the address bar had a drop down that listed the sites you used most frequently.   At some point mine just sortof froze and only lists the same 8 sites.  Except its worse because 2 of them are now searches for Google and Amazon and not even the original google or amazon web pages.  I cannot delete pages from this list like I could in the past, either. </p><p>Also, you could, you know... put an address in the address bar and it would take you directly to that site.   Now it tries to do a search just as often as it actually takes me to the correct site. </p><p>This forcing search engines baffles me, because there's an actual search bar, right directly next to the address bar by default. </p><p>So if someone could help me understand how I can change my address bar back to being an address bar, that would be a great help to me.   Second, if I could fix the drop down of sites to either be my most frequent sites, or a list of sites I add manually, that would be great also. </p>


created: 2021-04-10T19:15:59-07:00
updated: 2021-04-11T10:08:25-07:00
title: Firefox does not let me select amazon.com as search engine
tags: windows-7;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1405051;1405140;1405152;
creator: shiin
content:
<p>I would like to use the <a href="http://amazon.com" rel="nofollow">amazon.com</a> (and <a href="http://wikipedia.com" rel="nofollow">wikipedia.com</a>) search engine and keyword. But since I have installed a non-English version of Firefox (or maybe because the default language of my OS is non-English), I get defaulted to amazon for a different country (and the Wikipedia for that language). </p><p>How do I get the US / international version as default? </p>


created: 2021-04-12T16:05:55-07:00
updated: 2021-04-12T16:38:39-07:00
title: Turn off the one click "select all text"
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1405512;
creator: noel_envoide
content:
<p>For search and navigation fields, this thread discusses this  </p><p><a href="https://support.mozilla.org/en-US/questions/1168290" rel="nofollow">https://support.mozilla.org/en-US/questions/1168290</a> </p><p>But it's not working for me.  I tried both of these, false and true, but text still gets selected after one click like before any alterations were made </p><pre>   browser.urlbar.clickSelectsAll    browser.urlbar.doubleClickSelectsAll </pre>


created: 2021-04-12T15:52:23-07:00
updated: 2021-04-12T15:52:23-07:00
title: ¿Hay alguna opción para 'nunca limpiar el historial de ventanas cerradas recientemente'?
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: es
creator: joelg4dea
content:
<p>Mi problema es que generalmente tengo 4 ventanas abiertas, cada una con ~5 pestañas, y a veces cierro algunas ventanas cuando no las utilizo, y las abro nuevamente cuando las necesito. Pero ocurre que al pasar mucho tiempo (1 día o 2) las ventanas desaparecen del listado de 'ventanas cerradas recientemente' y tengo que volver a abrir las 5 pestañas que tenía. Hay alguna forma de que NUNCA se borre el historial (si es que existe un historial) de ventanas cerradas? </p>


created: 2021-04-12T15:30:08-07:00
updated: 2021-04-12T15:30:08-07:00
title: Problem with appearance of aplusnet email in Firefox on my iMac
tags: desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: m55
content:
<p>'<em><strong>bold text'</strong></em>Problem with appearance of aplusnet email on my iMac running macOS Big Sur 11.2.3. <strong> </strong> </p><p>For no apparent reason, everything in the Firefox window displaying this email application appears about one-fifth or less of normal size. (See attached screen shot.) Everything, meaning text fonts, graphics, etc. No other Firefox window or tab similarly affected. I tried restarting the application. And then restarting the computer, then Firefox, then the aplusnet email. No soap. Not responsive to changing the font size.   </p><p>No idea how this happened, but it’s rendered the email unreadable on Firefox.  I'm running Firefox Browser 87.0.  Thanks very much for your help. </p>


created: 2021-04-12T14:53:03-07:00
updated: 2021-04-12T16:49:10-07:00
title: Signing into Parler.com
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405517;
creator: victoria05
content:
<p>I'm not sure what topic this should be under, but I can only sign into <a href="http://Parler.com" rel="nofollow">Parler.com</a> occasionally through Mozilla.  I don't know what changes, but most of the time I get the message "can't connect to the server"  "server not found."  I can always sign in using Microsoft Edge.   Does anyone know how I can fix this problem? Thanks </p>


created: 2021-04-12T14:24:51-07:00
updated: 2021-04-12T16:46:08-07:00
title: Firefox not opening
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405485;1405515;
creator: sam.rogers.kiwi
content:
<p>Every time I try to open firefox, it instantly crashes. it pops up in task manager but only for a split second (although if my computer has just started up firefox will open for maybe 10 seconds). this is getting really frustrating. No crash errors or reports. I've tried it in safe mode, reinstalling, made sure I have none of the software on my computer which prevents Firefox from opening. Any help will be appreciated :) </p>


created: 2021-04-12T14:24:17-07:00
updated: 2021-04-12T14:37:54-07:00
title: printing from Firefox
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1405493;
creator: joyce26
content:
<p>I am very challenged by the new print dialog box on Firefox. My biggest problem is that I can no longer find a way to simplify the page, an option I used frequently to save paper and ink. Also, printing in draft requires multiple steps and looks like it might not be an option in the future. </p><p>Has anyone figured out a way to get around these issues, especially to simplify the page? </p><p>The old print dialog worked really well for me; this new one, not so much! </p>


created: 2021-04-12T14:14:21-07:00
updated: 2021-04-12T14:14:21-07:00
title: Lost browsing history after automatic update of Firefox
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: jerome.santarini
content:
<p>Usually, when you close Mozilla Firefox or shut down your computer, you can restore the before closed bookmarks while you start again Mozilla Firefox. In my case, Mozilla Firefox automatically updated itself and I could not open again my bookmarks (the history was gone...). I had lots of pages that I still wanted to read and am looking for a way to find them back... </p>


created: 2021-04-12T13:59:59-07:00
updated: 2021-04-12T14:34:37-07:00
title: Google sign in search box and question asking me if I want to search with google.
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405486;1405489;
creator: yemi55
content:
<p>Plese could somebody explain why the google sign still in my search box after installing firefox? I thought I could bypass using google once firefox was installed. </p>


created: 2021-04-12T13:28:40-07:00
updated: 2021-04-12T14:35:49-07:00
title: Places.sqlite and bookmarks.html suddenly doubled in size
tags: desktop;bookmarks;windows-10;firefox-560;
product: firefox
topic: bookmarks
locale: en-US
answers: 1405490;
creator: jtb905-ffsync
content:
<p>I use firefox bookmarks to store my biomedical research data which over the last 12 years has grown to a large size with places.sqlite around 60 Mb and bookmarks.html about 75 Mb. </p><p>Sometime ago the bookmarks.html file suddenly almost doubled in size to some 130 Mb (I automatically back up/export my bookmarks as a bookmarks.html file) and places.sqlite to some 70 Mb. Unfortunately I only discovered the issue sometime after it happened.  </p><p>According to Places Maintenance, which I run relatively frequently, the bookmarks data base comprises: </p><p>Table moz_places has 77666 records Table moz_bookmarks has 230886 records </p><p>The bloated bookmarks.html file is needlessly taking up a lot of backup space . I can only assume that somehow one of the very large files was inadvertently copied into some other folder. Given the vast number of folders/subfolders it is a virtually impossible task to open each one to find where such a large file has been put to cause such bloat. Unfortunately when I open the bookmarks.html file there is no folder structure visible so it is not possible to sort folders by size which would greatly help to find the offending folder. </p><p>Although I am quite useful at finding my way around browser technology I have no sqlite database skill. I have looked at the places.sqlite using DB Bowser for Sqlite and SqliteManager extension in the hope that I could figure out whether it is possible to identify folders and hopefully sort them by size to find where the misplaced large folder is located. But no luck it is all greek to me. </p><p>I would be most grateful if anyone can offer suggestions/guidance on any possible way to identify folders and to sort them by size from places.sqlite or any other way (I have considered exporting the bookmarks from places.sqlite to xlsl into Excel but it does not seem to offer any way to search for/sort folders by size. </p><p>I am on Win10 Pro. </p>


created: 2021-04-12T13:10:46-07:00
updated: 2021-04-12T15:10:48-07:00
title: Removal of selected unwanted logins in Privacy and Security
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405491;1405500;
creator: leeritterbush
content:
<p>I have several logins to one website that are no longer used and the currently used on.  How I remove the unwanted logins? </p>


created: 2021-04-12T12:45:51-07:00
updated: 2021-04-12T14:02:35-07:00
title: URL bar search shortcut for Russian Wikipedia fails after browser update
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405457;1405479;
creator: robokopfer
content:
<p>After a Firefox version upgrade, my URL bar search shortcut for Russian Wikipedia has begun to fail. Say, if i search for Диснейленд (Disneyland in English), wikipedia reports that the page does not exist, showing the error message like in the attached screenshot. I've tried recreating the search shortcut, but to no avail, it still shows the error. How do i fix the situation? </p>


created: 2021-04-12T12:34:07-07:00
updated: 2021-04-12T14:43:41-07:00
title: Access denied message
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405492;1405497;
creator: deni51
content:
<p>I have tried several times to sign in to my bank with my Firefox browser, which I use all the time for the same function. However, this time I keep getting an Access Denied message. This seems to be particular to Firefox, as I have been able to log on using Chrome with no problem. </p>


created: 2021-04-12T12:32:54-07:00
updated: 2021-04-12T15:41:23-07:00
title: Bookmarks missing from other computer
tags: desktop;sync;bookmarks;windows-10;notsyncing;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1405458;1405461;1405462;1405466;1405504;
creator: Anduma22
content:
<p>Hello, </p><p>I was a little surprised to see that my current computer hasn't reflected the updated bookmarks which I bookmarked on my other computer with being logged into my account as well which I thought would be the case after syncing Firefox on my current computer. I'm not too sure of how to get around this since I checked Firefox on my laptop which I used recently and had the recent bookmarks listed but not on my other computer where I'm on now. Hope you can help me figure out how to get around this outside of trying to sync my information which I haven't had much luck with. Thank you. </p>


created: 2021-04-12T12:20:30-07:00
updated: 2021-04-12T14:33:42-07:00
title: different results on different systems
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405470;1405488;
creator: fishway
content:
<p>using firefox 87.0 on three different systems - all with same add-ons and extensions. Two of the three will not display a bank web site properly. How do I trouble shoot? When I use safe mode, site still not displayed properly but log-in box now shows up. Went through all add-ons and extensions - all are configured exactly the same, cleared all cache and cookies, rebooted etc. Still no go. Windows 10 64bit with all current updates. </p>


created: 2021-04-12T12:13:53-07:00
updated: 2021-04-12T13:54:32-07:00
title: Is there a way to auto-start reader view when the page is an article?
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1405460;1405476;
creator: undelusory+firefox
content:
<p>When I'm browsing articles or news stories or what-have-you on the web, I would like to be able to read the information I came from without all the distracting stuff on the sides and top (or worse, the kind of pop-ups that can't be blocked, because they are JS-generated in the same page). Article mode is great for this, but can I have it automatically enable to help prevent me from distracting myself? </p>


created: 2021-04-12T11:41:53-07:00
updated: 2021-04-12T11:41:53-07:00
title: Firefox Multi Containers not syncing
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
creator: waltjacobson
content:
<p>I have Firefox multi containers added to two Windows 10 laptops.  Everything except multi containers is syncing. The last laptop I added after resetting that computer, updating Windows, and reinstalling Firefox. That last FF installation is showing the default containers.  I use a lot of containers so would rather not set them up again. I have reinstalled FF a couple of times on the latest computer but didn't solve it. Suggestions please? </p>


created: 2021-04-12T10:54:14-07:00
updated: 2021-04-12T11:27:29-07:00
title: Proxy username and password are not saved
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: es
answers: 1405438;
creator: jose97tirado
content:
<p>Before if the user and password were saved, but now, when creating new profiles, it does not save the user or the password, it asks me for the credentials when entering, I have tried to modify values of about: config without success, these are the ones I have at the moment: </p><p>signon.autologin.proxy = true network.proxy.share_proxy_settings = false network.automatic-ntlm-auth.allow-proxies = true network.auth.use-sspi = true network.websocket.enabled = false </p><p>what is failing? Why are the credentials not saved? </p>


created: 2021-04-12T10:49:02-07:00
updated: 2021-04-12T10:49:02-07:00
title: changer 'mailto'
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: wellsdavid
content:
<p>Bonjour, After loading Firefox to 87.0 Now when I click on a "contact" button from a site I get 'courrier' from Microsoft. How can I get my xxx@free.fr address  (zimbra mail) instead. Help from mozilla doesn't help me! Years ago the same problem was solved with a button on the first opening of the mail box. </p>


created: 2021-04-12T10:09:22-07:00
updated: 2021-04-12T14:39:28-07:00
title: after refreshing firefox, i cannot get gmail
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405424;1405494;
creator: m.arts
content:
<p>after refreshing firefox, i cannot get gmail, gmail comes during the start in an endless loop. </p>


created: 2021-04-12T10:04:54-07:00
updated: 2021-04-12T10:12:32-07:00
title: How to restore firefox stored usernames and passwords to a previous date?
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1405398;
creator: morpholik
content:
<p>Hello everyone, </p><p>I hope someone can help me with this.  </p><p>So, i have logged in Firefox Accounts, in a friend's computer a few days ago. When i finished what i was doing, i simply logged out and turn of the computer. </p><p>Now, i'm back home and when i turn on my computer and Firefox, i discover that i have sync all of my friend's bookmarks, usernames and passwords! He works with a lot of people's personal data, so now i have a ton of data that is hard to manualy delete;  I have already restored my bookmarks to a previous date, so thats all ok! My questions now is, can i also restore my saved username and passwords to a previous date?  </p><p>Thank you in advance! </p><p>SM </p>


created: 2021-04-12T09:53:35-07:00
updated: 2021-04-12T10:17:58-07:00
title: Sending page
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1405399;
creator: max.marton
content:
<p>If I send a page from smarthphone to PC it works correctly. If I send a page from PC to smarthphone it doesn't work and the smarthphone browser doesn't receive anything. </p>


created: 2021-04-12T09:51:19-07:00
updated: 2021-04-12T10:23:26-07:00
title: Saved Passwords
tags: mac-os;desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1405402;
creator: jbeaven
content:
<p>I did report this a while ago and have heard nothing? Saved passwords no longer works for Nectar. They have changed the log in page which needs to be the full address of:- <a href="https://www.nectar.com/id/start/enter-card-number?next=/homepage" rel="nofollow">https://www.nectar.com/id/start/enter-card-number?next=/homepage</a> But Firefox deletes this to:- <a href="https://www.nectar.com" rel="nofollow">https://www.nectar.com</a> This is no longer a valid web page/address? </p>


created: 2021-04-12T09:48:32-07:00
updated: 2021-04-12T15:59:29-07:00
title: Firefox not requesting to save user name and password
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1405507;
creator: Iket1
content:
<p>All boxes are checked under "Logins and passwords" except for "use primary password." It used to request it but stopped for some reason.  </p><p>Thanks. </p>


created: 2021-04-12T09:43:04-07:00
updated: 2021-04-12T15:00:02-07:00
title: Zobrazení "polí"
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: cs
answers: 1405431;1405499;
creator: l.cerny
content:
<p>Dobrý den, v prohlížeči se na rúzných stránkách špatně zobrazují popisy "polí". Příklad v přiložených obrázcích. Čím to múže být způsobeno? V jiných prohlížečích je to v pořádku.děkuji za informaci S pozdravem L.Černý </p>


created: 2021-04-12T09:28:43-07:00
updated: 2021-04-12T09:51:40-07:00
title: Startxxl
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1405392;
creator: emil.schachtschabel
content:
<p>Hi, I have an important question. When I open firefox on my desktop the first website that comes up is not the normal Firefox homepage, its the very irritating &lt;Startxxl&gt; website, and I don't need this add-on. But I really don't know how to remove it. </p><p>Thank you for your help. </p>


created: 2021-04-12T09:21:45-07:00
updated: 2021-04-12T09:21:45-07:00
title: Unable to change secondary email address.
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: olinzuercher
content:
<p>I am attempting to change my secondary email address with the intent to make my new email the primary email. I have removed the old secondary email, but when I try to add the email address that I want. I get an error message saying that the email already exists.  I note that in the Firefox account dialog the secondary email address is blank. </p><p>I did sign up for Firefox VPN using the email address that I'd like to use and so that's a possible reason. I just don't know how to fix it. Note; I'm no longer planning to use Firefox VPN. I wonder if perhaps there's a way to cancel/delete that account. </p><p>Yours Not the sharpest tool. (I feel like I'm not the sharpest fool.) </p>


created: 2021-04-12T09:04:35-07:00
updated: 2021-04-12T09:28:22-07:00
title: How to scale down size of "Editor This Bookmark" panel?
tags: desktop;tips;
product: firefox
topic: tips
locale: pt-BR
answers: 1405388;
creator: charles20091903
content:
<p><a href="https://imgur.com/KyrWJHl.png" rel="nofollow">https://imgur.com/KyrWJHl.png</a> where is the "x" i would like to remove </p><p><a href="https://imgur.com/MZi2WQm.png" rel="nofollow">https://imgur.com/MZi2WQm.png</a> how I would like it to be the "Editor This Bookmark" </p><p>but the width I would like to decrease </p>


created: 2021-04-12T09:00:47-07:00
updated: 2021-04-12T16:47:26-07:00
title: Firefox loading pages sluggishly
tags: desktop;fix-problems;escalate;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405393;1405396;1405484;1405505;1405516;
creator: scottish2
content:
<p>Hi All </p><p>So recently I had some windows issues on my newer laptop and had to resort to going back to my old laptop for the time being. Before using it I restored the system to factory settings and such then reinstalled the newest versions of firefox and such then imported my profiles that I backed up from the new system. </p><p>Was working fine for few weeks but the last week or so I have noticed firefox has become sluggish in how it loads websites and such. </p><p>I have tried setting up a test profile and that new profile was reacting the same way very sluggish in loading pages. </p><p>I have also cleared my browsers cache wondering if that would help. </p><p>I have also tested loading pages in Microsoft Edge to see if it was browser or system related and Edge seems to be loading pages just fine so it has to be browser specific. </p><p>Any ideas what I should try next to clear this up as the sluggishness is getting old fast! </p><p>Thanks </p>


created: 2021-04-12T08:54:54-07:00
updated: 2021-04-12T10:19:38-07:00
title: No me deja abrir Gmail
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: es
answers: 1405400;
creator: leoalbornoz128
content:
<p>Hola. Desde ayer tuve ese problema en Firefox para PC, antes me funcionaba gmail, pero ahora no. Me dice <strong>Fallo en conexión segura </strong> </p><p>Ocurrió un error al conectarse a <a href="http://mail.google.com" rel="nofollow">mail.google.com</a>. </p><pre>   La página que está tratando de ver no puede mostrarse porque la autenticidad de los datos recibidos no puede verificarse.    Contacte a los dueños del sitio para informarles de este problema.<strong> </strong> </pre> <p>No sé que sucede con eso. </p>


created: 2021-04-12T08:41:25-07:00
updated: 2021-04-12T10:21:31-07:00
tags: desktop;websites;
product: firefox
topic: websites
locale: es
answers: 1405401;
creator: dhf.1979
title:
Firefox no me abre ninguna de las páginas o servicios de google. Dice que requieren una conexión segura. Aún desactivando el HSTS, me sigue pasando igual. M

content:
<p>Si pueden ayudarme a solucionar el acceso a las páginas de google, se lo agradecería. Toda la vida he usado firefox y nunca he tenido este problema. </p><p>Muchas gracias de antemano. Daniel Hernández. </p>


created: 2021-04-12T07:54:38-07:00
updated: 2021-04-12T13:58:19-07:00
title: Can't open Wells Fargo online account using Firefox 87.0 with LastPass extension
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1405407;1405453;1405463;1405477;
creator: atravelin
content:
<p>Called Wells Fargo and they told me to disable all password managers in order to log in!!  WHAT????  I can get to my account using Edge WITHOUT LastPass, but something in 87 is wonky.  Spouse has Firefox 86 with LastPass and he can get on with no trouble. Have started a trouble ticket with LastPass and will be contacting Wells Fargo tech support for their input.  Please fix!!!!! </p>


created: 2021-04-12T07:39:28-07:00
updated: 2021-04-12T11:44:05-07:00
title: Problema al desinstalar certificados digitales
tags: desktop;other;windows-10;firefox-770;
product: firefox
topic: other
locale: es
answers: 1405416;1405444;
creator: p1p2p3p3p2p1
content:
<p>Buenas tardes, tengo un problema con mi certificado digital, este ha caducado y lo he renovado e instalado, pues bien, al intentar firmar un documento me presenta el certificado caducado, si entro en opciones privacidad y seguridad certificados, aparece el renovado pero al usarlo me aparece el caducado. </p><p>He borrado el certificado, reiniciado e instalado el nuevo y da el mismo error He borrado los archivos cert8.db y cert9.db y me han desaparecido todos los certificados, he instalado el renovado, desde opciones aparece el renovado y al ir a firmar me aparece el caducado. </p><p>Ya he visto una página que dice que es un bug que tiene firefox pero la opción que da de borrar los cert8.db y cert9.db, a mi no me funciona con la versión 77. </p><p>¿Hay algún archivo más que controle o tenga que ver con los certificados digitales? </p><p>He eliminado mi contraseña maestra y cuando entra en el baúl de los certificados digitales me pide la contraseña maestra, ¡¡si está borrada!! Por qué la pide. </p><p>¿Alguién puede ayudarme a solucionar estos problemas? </p><p>Gracias </p>


created: 2021-04-12T07:23:05-07:00
updated: 2021-04-12T10:45:46-07:00
title: locked out of my old firefox account after re installing my windows10
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405413;
creator: zahratine101
content:
<p>Hello, please help,  </p><p>After re-installing my windows, I lost access to my firefox account even I have my password correct as firefox ask me to confirm my ID by a confirmation email sent to my email address, but the password of my email address was suggested and saved by firefox which I cannot remember !! </p><p>I created a new firefox account to work with, but I lost all my past passwords and data saved by firefox! </p><p>please help me to restore my access to my account or at least retrieve my passwords and data ! </p><p>Thanks for advance. </p>


created: 2021-04-12T07:10:24-07:00
updated: 2021-04-12T07:43:37-07:00
title: kwift.FIREFOX.min.js in developer console
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405357;1405360;1405361;
creator: stanislasdrg
content:
<p>Hi, just noticed I am starting to get logs from a script called kwift.FIREFOX.min.js in the developer console. The log contains the following message: `### TIRESIAS  run=1 ClassificationReport completed in 51` </p><p>Is this a Firefox issue ? Or has my browser been somehow compromised ? (log appears on all websites) </p>


created: 2021-04-12T06:52:08-07:00
updated: 2021-04-12T06:52:08-07:00
title: I changed firefox account's mail address but firefox relay didn't forwording mails
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: alice_anon
content:
<p>If you don't mind, I'd like to see the email sent by firefox relay again. Im using translator sorry </p>


created: 2021-04-12T06:38:31-07:00
updated: 2021-04-12T07:47:35-07:00
title: Search tabs button doesn't appear
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
answers: 1405355;1405363;
creator: AndreKR
content:
<p>There's supposed to be a "Search Tabs" button in the title bar: </p><p><a href="https://support.mozilla.org/en-US/kb/search-open-tabs-firefox" rel="nofollow">https://support.mozilla.org/en-US/kb/search-open-tabs-firefox</a> </p><p>This button doesn't show up for me, see screenshot. Do I need more tabs? I tried opening about 30 of them, but the button still isn't there. </p>


created: 2021-04-12T04:35:28-07:00
updated: 2021-04-12T06:46:46-07:00
title: Firefox stops responding
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405354;
creator: 13maxwellwise
content:
<p>So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no viruses and I tried disabling all extentions and addons. I have an Intel Core i9-10900K, an RTX 2070 SUPER, and 32GB of RAM, so that isn't the problem, but I did observe that when it stops responding, logical processors 2, 12, 14, and 15 spike in usage. </p>


created: 2021-04-12T04:15:52-07:00
updated: 2021-04-12T16:06:32-07:00
title: Impression.link
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1405455;1405508;
creator: blueshadow1
content:
<p>Whenever I open Firefox I'm asked to download impression.link. It's keeps popping up even though I cancel. I've tried saving it to make it go away but each new tab I open in Firefox browser I get the same all over again. Impression.link pops up and asks whether I want to save or run it. I've never had this before and it's extremely annoying as I don't know if it's a threat. Do you know what this is and how do I stop it. </p>


created: 2021-04-12T02:10:42-07:00
updated: 2021-04-12T08:34:47-07:00
title: All Favicons lost in bookmark bar
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1405330;1405374;
creator: simon.heimgaertner
content:
<p>Hello </p><p>Suddenly, all the favicons for my bookmarks are lost. Maybe it's because of a HP Cleaning tool. </p><p>However: Why doesn't Firefox "reload" the favicons when I open the bookmarks? Can I force the favicons to be re-loaded? </p><p>I am thankful for any help. Thanks already in advance for all the very nice supporters here! </p>


created: 2021-04-12T01:35:37-07:00
updated: 2021-04-12T03:43:19-07:00
title: Google search error
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405335;
creator: neilmannix
content:
<p>I use Firefox as my defauly browser. However, today (12/04/21) in the UK, when I search on Google, the results populate on Yahoo! It's very bizarre. The same happens after highlighting, right-clicking and selecting 'search on Google'. The results are populated on Yahoo. Chrome is fine, Google works as normal. It's only Firefox. Anyone else experiencing this issue? </p>


created: 2021-04-12T01:20:10-07:00
updated: 2021-04-12T01:20:10-07:00
title: How to stop "Opening impression" popup?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: stephaniemnewman
content:
<p>Hi When browsing MSN using Firefox, I keep on getting a popup saying I have chose to open a DMS file from https://impressionlink despite me not clicking to download anything.  </p><p>It always pops up when I browse MSN, but not other sites, and it does not pop up when browsing MSN using other browsers. </p><p>I have tried virus and adware scanners, and it is still popping up. </p><p>I have attached an image of the pop up. </p><p>Any suggestions? Thanks </p>


created: 2021-04-12T00:21:30-07:00
updated: 2021-04-12T00:26:48-07:00
title: Glitches
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405322;
creator: thedrivecity2
content:
<p>Greetings. I'm using Firefox on Ubuntu, and recently I've run into a problem: after downloading the last update Firefox is constantly glitching like shown (check the attached image). The other programs work just fine. What should I do? </p>


created: 2021-04-11T22:09:58-07:00
updated: 2021-04-11T22:09:58-07:00
title: Magic Mouse 2 Swipe to Back is not working
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: awaistariq88
content:
<p>Hello, </p><p>Apple Magic Mouse 2 Swipe to Back with one finger gesture is not working. Any idea if its disabled somewhere in FF settings? </p><p>FF Version: 87.0 (64-bit) MacBook Pro (15-inch, 2016) with macOS Mojave </p>


created: 2021-04-11T21:55:03-07:00
updated: 2021-04-11T22:31:43-07:00
title: Using Facebook to sign into other sites
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405290;
creator: star_queen108
content:
<p>The websites that I use Facebook to login with won't let me login, I've tried closing and reopening the browser, refreshing the page, and deleting and signing back into the account, but nothing works. The browser Windows 7 desktop and the websites in question are Dailymotion, Viki Rakuten and We TV. I wonder if it was because I was using a Windows 7 machine, but other login sources like Google seem to work fine. </p><p>Dailymotion: <a href="https://www.dailymotion.com/ca" rel="nofollow">https://www.dailymotion.com/ca</a> Viki: <a href="https://www.viki.com/" rel="nofollow">https://www.viki.com/</a> We TV: https://wetv.vip/en </p>


created: 2021-04-11T21:46:41-07:00
updated: 2021-04-11T23:11:52-07:00
title: Firefox opening in the background on its own, on startup and consuming high amount of CPU
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1405295;
creator: anupambhaskarb
content:
<p>Every time I switch on my laptop, I found that it was heating up without opening anything. I open the task manager and I see that Firefox is running and using a huge amount of the CPU and apparently consuming a lot of the battery as well.  Firefox is not there in my startup list.  I have reinstalled and installed multiple times.  I have tried changing toolkit.winRegisterApplicationRestart to false. I have tried changing browser.tabs.remote.autostart to false. </p><p>If I do open Firefox now, without ending the task that is already running, and then close it later, it is still running in the background. Only way to stop this task running is to end task and I have to do it every time I switch on my Laptop. </p><p>I hope I have described the problem well, please let me know what other details I can provide. I am putting a screenshot of the task running as well. Thanks in advance </p>


created: 2021-04-11T21:38:40-07:00
updated: 2021-04-11T21:38:40-07:00
title: Error al abrir archivos directamente sin descargar
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: es
creator: miguel32
content:
<p>Buen día. </p><p>Cuando hago clic en un archivo de descarga se despliega la ventana que pregunta "¿Qué debiera hacer Firefox con este archivo?" con las opciones de: 1) Abrir con Firefox; 2) Abrir con (programa predeterminado); y 3) Guardar archivo. </p><p>En algunas ocasiones (no siempre), al momento de abrir el archivo con Firefox o el programa predeterminado, este no abre. </p><p>En Firefox aparece la pestaña vacía, en Adobe Reader aparece un mensaje que dice "Error al abrir el documento. Este archivo ya está abierto o está siendo utilizado por otra aplicación". En documentos de Word aparece también un error similar. </p><p>He probado cambiando el gestor de descargas (uso el que tiene Firefox por defecto), pero aún así sigue el error en algunas ocasiones. </p><p>¿Tienen alguna idea de qué podría estar fallando?  </p><p>Nota: En adjunto subí el error de Adobe Reader y el listado de extensiones activas. </p><p>Gracias y saludos. </p>


created: 2021-04-11T21:00:58-07:00
updated: 2021-04-12T10:26:34-07:00
title: No funciona el Micrófono en Google Meet
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: es
answers: 1405403;
creator: juandalmasso
content:
<p>Cuando utilizo Google Meet en Firefox los demás no me escuchan.  El micrófono está habilitado y funciona en Windows. En otros navegadores no he tenido el problema. ¿Qué configuración debo darle? </p>


created: 2021-04-11T19:41:47-07:00
updated: 2021-04-12T10:52:59-07:00
title: Cannot see my add-ons....I've tried the recommended solutions
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1405275;1405313;1405404;1405414;1405419;
creator: WiseAss
content:
<p>I am trying to have some of more important add-ons visible but I cannot seem to accomplish that.  The solutions provided in FF's forums did not yield results.  Are there any solutions? </p><p>Attached are screenshots of how I have my preferences set-up. </p>


created: 2021-04-11T19:30:02-07:00
updated: 2021-04-11T19:30:02-07:00
title: Firefox screen collapses to dock
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: sewjung14
content:
<p>If I have more than one tab open and I close the last one, the entire screen teardrops into the dock.  And I just got it out of the Mac shop!  I have to click on the image, down on the bottom right dock, to get it back! </p>


created: 2021-04-11T19:29:57-07:00
updated: 2021-04-12T00:44:44-07:00
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1405324;
creator: Quenchoo
title:
How can I turn off the new Firefx print feature and go directly to the print system dialog in Windows 10

content:
<p>How can I turn off permanently the new Firefox print feature, so that I again go directly to the familiar system dialog box in Windows 10 whenever I click on File/print in the menu bar?  I don't see what this new print feature adds, except perhaps some people want the controls on the right side for whatever reason. </p>


created: 2021-04-11T19:18:38-07:00
updated: 2021-04-12T04:07:39-07:00
title: gmail accounts and youtube locked
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1405341;
creator: Rosegabe
content:
<p>I downloaded Firefox and started to web browse which i do like, but then i went ahead and pressed SYNC on Firefox and it locked me out of my Gmail account and youtube. It does not recognize my passwords. I'm completed locked out. Please help in this matter. If you  could give me a complete detail report to solving this problem since i am not tech knowledgable. </p>


created: 2021-04-11T18:57:04-07:00
updated: 2021-04-12T14:20:05-07:00
title: can't sign in to a specific website
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405273;1405482;
creator: bebomije
content:
<p>i don't know if the problem lies within firefox or not. i am able to sign into the site via chrome tho. when i try to sign into spectrum (as i have many times w/o issue) it does some blinking or flashing loading type thing and ends with this message: -- We're sorry, something didn't work quite right. Please try again. IDID-1060 --. this is going on for 3? weeks now. i have called tech support through spectrum with no help. they could get in on their end and we changed pw's but it didn't help me. also--and i have no idea if this matters at all, but it disturbs me... the padlock right beside the address box says -verified by amazon-. why is that? at times when i have hovered that at websites, it says verified by, and the name of my security service. i can't 100% say that i have checked it when signing into spectrum tho, but still i don't understand why it would say amazon! i much prefer using firefox! but i also feel like i shouldn't have to use chrome part time to get to certain sites or do certain things. PLEASE PLEASE help me figure this out. </p><p>P.S. i am already forced to use chrome to play games on facebook for years now. except bingo blitz, which is odd to me. i can play that through firefox. sighs. </p>


created: 2021-04-11T18:18:47-07:00
updated: 2021-04-12T14:17:24-07:00
title: inability to sign into my hotmail/outlook through Firefox
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405323;1405397;1405478;1405481;
creator: vkrull
content:
<p>Hi! Glad someone is here to help! </p><p>Last week I was signed out of my Hotmail account. Which is now technically Outlook, but I still have a Hotmail email address. I did not sign out. Just came home to discover that I was signed out. I found the main Outlook sign up page, which also had "sign in" on it, which I clicked.  </p><p>The next thing that showed up was a mostly blank page with  the Microsoft squares, my email address, and password filled in in the upper left corner of the page. Underneath it said "next" which I clicked, and nothing happened. I tried to chat with Microsoft about it, and in the end I downloaded Chrome, which instantly let me into my account. I truly don't want to use Chrome. But so far my ability to access my account via Firefox has not been successful. I would be so happy if anyone could help me understand what is gong on, and how to fix it. Thank for reading this!!!!!!  ps I have Linux as my operating system.  I had someone who knows Linux well come to help me, but he couldn't figure it out either. </p>


created: 2021-04-11T17:41:40-07:00
updated: 2021-04-11T17:41:40-07:00
title: Firefox issue with the new version
tags: desktop;cookies;
product: firefox
topic: cookies
locale: en-US
creator: pc271286
content:
<p>We have been facing issue regarding CSRF authentication failure and x_factor_key when we try to access Splunk and Cisco ISe in our production network. Could someone please help on this? </p>


created: 2021-04-13T16:15:31-07:00
updated: 2021-04-13T16:15:31-07:00
title: Error Message
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
creator: fdc4all
content:
<p>When i open Waterfox i get a Message to Update Waterfox to Latest Version whereas it is Already Updated? Zaidi </p>


created: 2021-04-13T15:23:36-07:00
updated: 2021-04-13T15:28:48-07:00
title: firefox prevents links opened in gmail email.
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1405778;
creator: karidrgn
content:
<p>When I have a link in a gmail email I wish to click or create a calendar event, FF gives the message "firefox prevented this page from automatically redirecting to another page" I moved away from firefox to another browser because of this but now I want to return because  firefox is...  </p><pre>A. isn't google B. isn't owned by a chinese consortium like Opera C. isn't microsoft.  </pre> <p>How do I get rid of this message? because it's annoying enough that I may be forced to choose one of the others. </p>


created: 2021-04-13T15:16:40-07:00
updated: 2021-04-13T15:33:15-07:00
title: Starting Firefox gives blank page
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405781;
creator: CalEagle77
content:
<p>After restarting Firefox, updating, and now Firefox will not start properly.  Gives a blank page, no menu bar, no anything other than a Address bar that does not work.  Can't refresh.  Safe mode does the same.  Windows 7 </p>


created: 2021-04-13T14:41:01-07:00
updated: 2021-04-13T14:47:26-07:00
title: FIREFOX BROWSER
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405764;
creator: bettyp200
content:
<p>it said my browser was slow and i did a refresh. now i don't see any of my bookmarks. how do i get them back? </p>


created: 2021-04-13T14:13:44-07:00
updated: 2021-04-13T14:26:29-07:00
title: Adobe Acrobat Extension
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1405756;
creator: jonathan.rose
content:
<p>I am using the current Firefox &amp; Window 10. I own Adobe Acrobat 2017. The icon no longer appears in Fire Fox &amp; the Adobe Acrobat Plug In Extension no longer appears in Firexfox. How do I reinstall Adobe Acrobat in Firefox?  thank you </p>


created: 2021-04-13T14:08:39-07:00
updated: 2021-04-13T15:37:12-07:00
title: Removed HONEY form Addons ... but flotaing window still there
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405765;1405784;
creator: sargan
content:
<p>I installed HONEY ... which proved to be useless. Initailly I turned it off ..... and it then created a seperate floating window with Honey options  I then removed HONEY from Add Ons ..... window still there. </p><p>I quite FF restarted it and the window reappears There is an option in it to delete account - but it has no effect. </p><p><br> How do I remove this annoying window. </p>


created: 2021-04-13T13:33:19-07:00
updated: 2021-04-13T15:30:26-07:00
title: "help > Send feedback" is not working
tags: desktop;beta;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1405766;1405774;1405780;
creator: Flekay
content:
<p>Firefox Developer Edition 88.0b9(64-Bit) </p><p>I'm unable to send feedback. I always get the same text, which can be seen on the screenshot. I already tried incognito mode and with disabled add-ons. </p>


created: 2021-04-13T13:09:01-07:00
updated: 2021-04-13T15:46:53-07:00
title: Firefox support site (this site) does not autosave or protect writing
tags: mac-os;desktop;websites;escalate;bug_1;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405791;
creator: morelli1
content:
<p>I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first. </p><p>After writing my question, I clicked the "share data" button below. I got a message  "We can't automatically get your browser's troubleshooting data, please try these manual steps. " Without thinking, I clicked the link to the "manual steps." Unfortunately, instead of opening a new tab, which would be the expected behavior, clicking the link took me off the get help form page (the page I'm on as I write this). What's worse, when I used the back button to return to the previous page, everything I'd written was gone. Obviously, the expected behavior would be to not take the user off the page in the first place, but if for some reason it did, to autosave the writing so it can be restored when the user returns. </p><p>This kind of bug used to be a lot more common in the early days, when I first started using the web, 25 years ago. I used to have a boilerplate describing the problem because I was sending reports of the bug so frequently. I've only encountered it twice, to my recollection, in the last 5 years. Firefox's website would have been one of the last places I'd ever expect to find a bug this glaring and elementary. </p><p>Thanks! </p>


created: 2021-04-13T12:42:15-07:00
updated: 2021-04-13T13:26:09-07:00
title: Bookmark menu gone?
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1405743;1405746;
creator: ppingrey
content:
<p>Today I clicked on the library icon, chose 'bookmarks', and discovered that there is no option to view the menu of bookmarks that could previously be opened  and viewed in a sidebar.  Now I can choose 'search bookmarks' but will have to remember what all I've saved and cannot scroll through to see what's there.  This does not work for me!  Is there a way back to the menu? </p><p>I cannot take a screenshot, the drop down menu closes when attempting this. </p>


created: 2021-04-13T12:37:22-07:00
updated: 2021-04-13T15:45:12-07:00
title: Did Not Connect: Potential Security Issue
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1405767;1405776;1405790;
creator: guilherme060506
content:
<p>I have got this problem for some time now and i am tired of using another browser, basically i try to enter on youtube and try to search something on google and i just can´t acess (Screenshot_1). I have search on other browsers for the solution but i just can not find it, please someone help me :/ </p>


created: 2021-04-13T12:14:22-07:00
updated: 2021-04-13T12:14:22-07:00
title: Why do I have to keep downloading more than twice?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: sandrakayaker40
content:
<p>Ive had Firefox for a very long time. In advertently I </p><pre>  Closed the account and now downloading it   Twice tbey keep asking me to download again.   Why? I was about to call Apple help talking to   Volunteers </pre> <pre>   Sandrakayaker40@yahoo.com </pre>


created: 2021-04-13T12:13:02-07:00
updated: 2021-04-13T14:42:50-07:00
tags: desktop;cookies;windows-10;firefox-870;
product: firefox
topic: cookies
locale: en-US
answers: 1405744;1405760;
creator: new_aged2perfection
title:
Seeing alot of these "partitionkey=%28http% (then website name visited)"  cookies in CCleaner for Firefox.

content:
<p>Hello everyone. Like the title says I am seeing a lot of these type cookies being left over in Ccleaner after I close Firefox. (Please see attached image.) I have had as many as over 300 of these type cookies in Ccleaner so apparently Firefox is not clearing out these types of cookies when I close my browser like it is suppose to do with cookies etc. etc. Could someone shed some light on this whether this is now normal to see these type cookies for websites that I visit and why Firefox does not remove them when I close the browser and if not what can I do to remedy this. I have read that Firefox has enhanced its tracking prevention and was wondering if this could be the result. </p><p>Respectfully </p><p>Edition	Windows 10 Home Version	20H2 Installed on	‎2/‎24/‎2021 OS build	19042.906 Experience	Windows Feature Experience Pack 120.2212.551.0 Processor	Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz   3.00 GHz Installed RAM	16.0 GB (15.9 GB usable) System type	64-bit operating system, x64-based processor Pen and touch	No pen or touch input is available for this display </p>


created: 2021-04-13T11:59:41-07:00
updated: 2021-04-13T15:44:43-07:00
title: Refreshed Firefox and bookmarks disappeared
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1405720;1405729;1405768;1405783;1405789;
creator: sally.ellyson
content:
<p>When I refreshed Firefox because it was running too slowly, I lost all of my bookmarks.  Also, I cannot bookmark new pages - teh star does not turn blue and thr=ere is no bookmark listed. </p>


created: 2021-04-13T11:18:26-07:00
updated: 2021-04-13T11:50:08-07:00
title: win10 new installation firfox cannot display anything
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1405710;
creator: emptyFirefox
content:
<p>HI, </p><p>new computer win10, fresh firefox download 4/13/2021, firefox cannot display anything. Chrome, Kiwi, msedge all work great just so. checked firewall, firefox is allowed through. about:support, settings etc sites are not displayed either </p><p>Any idea whats happening? Any idea how to rescue? thx,-w </p>


created: 2021-04-13T11:13:03-07:00
updated: 2021-04-13T16:27:59-07:00
title: camera and microphone
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405714;1405719;1405723;1405728;1405795;
creator: keithparker6010
content:
<p>allow Moz://a to use camera and microphone. How can I allow Moza to access control of my web cam??? </p>


created: 2021-04-13T10:58:22-07:00
updated: 2021-04-13T13:00:13-07:00
title: firefox has stopped auto filling user names and passwords
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405712;1405741;
creator: rich.cher5
content:
<p>when i got to a web site fire fox does not auto fill user name and passwords. I have to look it up and copy and paste </p>


created: 2021-04-13T10:44:42-07:00
updated: 2021-04-13T10:44:42-07:00
title: Clickfunnels funnel builder
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: boltinghouse
content:
<p>I have been having trouble using the functions in Clickfunnels funnel builder.  After spending about an hour on chat with a tech there I finally figured out that the problem did not occur with Chrome.  Is there anything Firefox could do about this?  I really don't like Chrome. Thanks, Steve </p>


created: 2021-04-13T10:38:07-07:00
updated: 2021-04-13T10:58:29-07:00
title: Forwarding Scan documents
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405693;
creator: joekuru
content:
<p>How do I attach a file of scans from "my documents library" to an E-Mail.  I know to "key-on" the "Paper Clip" symbol, but after that part, I am lost.   HELP! </p>


created: 2021-04-13T10:20:04-07:00
updated: 2021-04-13T10:20:04-07:00
title: Firefox loads pages very slowly on a fresh Ubuntu installation
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: sergioaguero
content:
<p>Hello, the problem with Firefox is that it loads the pages too slow, other browsers such as Chrome or Opera are working correctly. At first everything was fine but suddenly Firefox started to take forever to load the pages. I have completely uninstalled Firefox and installed it again but the problem persists. I thought it was a problem with some extension (I only use AdBlocker and HttpsEverywhere) but restarting it in safe mode the problem persists. I also have to mention that the Ubuntu installation is recent. What could be the problem?. I am using Ubuntu 18.04.5 LTS. </p>


created: 2021-04-13T10:08:47-07:00
updated: 2021-04-13T12:02:44-07:00
title: Delta airlines website doesnt load results
tags: windows-7;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405716;
creator: jm5rssl
content:
<p>Hi, Using the updated Firefox on Windows.  The Delta home page works but when I do a search, the results don't load.  "We're sorry there was a problem processing this request.  Please try again"  This has been going on for about a week.   I set cookies to be allowed from Delta and there is no difference. Please let me know your suggestions. Thanks, Michelle R </p>


created: 2021-04-13T09:45:43-07:00
updated: 2021-04-13T09:45:43-07:00
title: How do I stop Firefox allowing websites to control other tabs open to other websites?
tags: desktop;tabs;windows-10;firefox-780;
product: firefox
topic: tabs
locale: en-US
creator: jerriy1
content:
<p>When Instagram plays a video and I move to another tab (other than wherein <a href="http://instagram.com" rel="nofollow">instagram.com</a> is open) then suddenly the Instagram video stops playing completely.  </p><p>How on earth is this possible in "privacy first" Firefox? When did I gave permission for a video to stop playing just by clicking another tab? </p><p>I want a standard HTML5 video to continue to play in any of the tabs that are open regardless of which tab I am clicking-on in the middle of play.  Once upon a time that was the case. I want to go back to that state please. </p>


created: 2021-04-13T09:38:13-07:00
updated: 2021-04-13T12:30:25-07:00
title: Yahoo search engine has disappeared
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405685;
creator: swllms
content:
<p>A couple of days ago after an upgrade to the latest Firefox (in Wndows 10) my default search engine changed to DuckDuckgo.  Yahoo - which had been my previous default no longer appeared in list of options for search engines in Firefox options.    Looking at other posts, I deleted search.json.mozlz4 and restarted Firefox.  This time my default search is Google.   Yahoo is still not an option.   Can anyone help me to get it back please?   ( I did notice some Yahoo extensions, but these don't seem to be straight search tools but have additional 'features' like putting up photos on every new tab) </p>


created: 2021-04-13T09:29:12-07:00
updated: 2021-04-13T09:29:12-07:00
title: openh264 and widevine CRM plugin does not load
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
creator: Rschnauzer
content:
<p>Hallo, Openh264 plugin does not load on raspberry for days. No tv sound on magenta tv. see screenshot. widevine CRM content decryption plugin dos not load to support magenta tv. see screenshot. I don't know how to solve the problem. I updated the raspberry linux and firefox to the actual version. On my Windows 10 laptop every works fine. </p><p>Best regards, Rschnauzer </p>


created: 2021-04-13T09:02:05-07:00
updated: 2021-04-13T09:02:05-07:00
title: masterpasswort window
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: hallo17
content:
<p>after starting firefox, it asks for the master passwort. thats fine so far.  if i`m not quick enough filling it, ff opens a second box, asking for the master passwort, overwriting the first box. how can i disable that, and configure that firefox opens only one box to fill the masterpasswort during the start? </p><p>thanks </p><p>tk </p>


created: 2021-04-13T08:48:55-07:00
updated: 2021-04-13T08:48:55-07:00
title: how to hide fields of "All Bookmarks (Library Window)" with userChrome?
tags: desktop;other;
product: firefox
topic: bookmarks
locale: en-US
creator: charles20091903
content:
<p>the first image shows the standard appearance <a href="https://imgur.com/m6fecHE.png" rel="nofollow">https://imgur.com/m6fecHE.png</a> the second image shows how I want it to look, I want to keep only the field name of the bookmark and the field url/location <a href="https://imgur.com/nutwOWm" rel="nofollow">https://imgur.com/nutwOWm</a> the fields I want to hide are tags field but how i can? </p>


created: 2021-04-13T08:32:44-07:00
updated: 2021-04-13T08:32:44-07:00
title: Firefox remembering different opened tabs in each desktop assigned
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: yossi_levy411
content:
<p>Hi, </p><p>I have been using MS multiple desktop feature to separate my tasks to simplify work flow. For example  Desktop 1 = Finance Desktop 2 = Coding etc. </p><p>In each desktop I had multiple tabs opened related to the subject </p><p>I noticed that Firefox only remembers the tabs last opened and not the ones opened in that specific desktop. </p><p>Anyway to make it so that Firefox remembers the tabs opened in the specific desktop assigned to it? </p><p>Thank you. </p>


created: 2021-04-13T07:57:24-07:00
updated: 2021-04-13T09:15:26-07:00
title: Logging in to google photos.
tags: mac-os;desktop;websites;needsinfo;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405659;1405675;
creator: bill63holden
content:
<p>I can't access google photos now from my laptop running mac os 10.15.7. If I use the chrome browser or safari it works okay. </p>


created: 2021-04-13T07:27:00-07:00
updated: 2021-04-13T12:48:09-07:00
title: Access Denied
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1405676;1405738;
creator: koslbuilding
content:
<p>Access Denied You don't have permission to access "<a href="http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" rel="nofollow">http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp</a>" on this server. Reference #18.ad674d68.1618323545.62a8a39  </p><p>From &lt;<a href="https://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" rel="nofollow">https://www3.citizensbankonline.com/efs/servlet/efs/default.jsp</a>&gt; </p>


created: 2021-04-13T06:41:12-07:00
updated: 2021-04-13T07:10:13-07:00
title: XPCOM error in Linux on Chrome OS Firefox 87.0
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1405640;
creator: aidensnyder24
content:
<p>When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/<a href="http://libxul.so" rel="nofollow">libxul.so</a>: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory Couldn't load XPCOM. </p><p>I included a screenshot of the message and my firefox file directory </p>


created: 2021-04-13T06:28:35-07:00
updated: 2021-04-13T11:52:02-07:00
title: Firefox for Windows 10 won't load any pages
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405645;1405648;1405664;1405711;
creator: difoster1227
content:
<p>I re-installed Firefox (I had it installed previously) but it won't load any pages. Like nothing. I have Windows 10 (HP laptop). I'd appreciate help troubleshooting this so I can get it working. </p>


created: 2021-04-13T05:34:06-07:00
updated: 2021-04-13T06:42:13-07:00
title: Firefox is no longer a reliable browser. Sites that used to work no longer function.
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405627;1405635;1405638;
creator: ajkrugman
content:
<p>The problems I've had with Firefox keep growing. First it was PNC Bank, then Unite Airlines, and now Winter Park Resort. Operating in Safe Mode long term is not an option. After years of using Firefox as my default browser it is no longer worth the hassle. Moving to Safari. If you all ever fix these issues let me know, and I will return. Thank you for your time and attention, Andy </p>


created: 2021-04-13T05:23:49-07:00
updated: 2021-04-13T12:20:01-07:00
title: 在loading前显示准备加载的网址
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1405727;
creator: Know233
content:
<p>当我从收藏夹或一个网页点击一个访问速度较慢的链接时，网址栏首先会显示是空白的，然后当浏览器正式开始加载，出现进度条后才会显示链接，这让我想要复制链接时很困扰，停止页面加载然后刷新页面，页面会丢失回到主页。 </p>


created: 2021-04-13T04:56:47-07:00
updated: 2021-04-13T09:18:06-07:00
title: Uninstalled old Firefox version. Installed new version. Bookmarks gone. How to recover them?
tags: desktop;bookmarks;windows-81;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1405629;1405677;
creator: D_Sprunk
content:
<p>I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already to restore them, it finds the file, but then I cannot import them. The c:\windows.old thing does not work for me. Any other ideas where to look for my old bookmarks? Thanks, Daniela </p>


created: 2021-04-13T04:46:59-07:00
updated: 2021-04-13T10:44:04-07:00
title: RAM usage increases as time passes.
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405631;1405689;1405692;
creator: aayumishraam02
content:
<p>I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected behaviour or not. I came to know about this problem as I use a laptop and I very rarely put it to sleep, so my laptop would idle out on charging with a empty firefox tab open and it would start out with consuming reasonable amount of RAM but after I return mabye after 20 minutes and the RAM usage would skyrocket to about a gig for only firefox with that empty tab. I do have 4 add-ons installed but firefox behaves the same when I restart it in safe mode. Any help is very much appreciated. </p>


created: 2021-04-13T04:07:41-07:00
updated: 2021-04-13T04:07:41-07:00
title: Firefox don't use free mem
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: A-l-exa-n-d-r
content:
<p>I have more than 100 tabs and more than 1k open in the background (the tab is downloaded from the previous session, but not open). When opening / closing the FF tabs, it gradually uses up to 18-20GB. When this limit is reached, friezes begin, the tabs open slowly. Memory busy FF is released ~2GB, after that it starts to load pages.  According to symptoms, it looks like a shortage of RAM. But I have 64GB RAM, reserve (Win) 17GB, free 15GB. And more is 9GB SWOP on SSD, 136GB of free space on SSD and 1TB+ free space on HDD (RAID0), 200+ MB / sec internet . Where and what to change to ff used accessible resources? After all, they exist! </p>


created: 2021-04-13T03:07:32-07:00
updated: 2021-04-13T08:38:02-07:00
title: Firefox Profiles folder (about 79 GB) cannot be deleted - Recycle bin error message
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1405615;1405616;1405641;1405658;
creator: burning84
content:
<p>Hi, </p><p>i have a problem with deleting a huge FireFox profile folder. After moving them into the recycle bin im not able to delete the folder properly. The size is about 79 GB and i would love to get rid of this huge file... </p><p>Unforetunately i cannot since i receive the follwoing messages: </p><p>Object "entries" in use "cache2" in use "nrbzc9xm.default-release-1600871876077" in use </p><p>Im really lost... Tried to delete in safe mode and after i uninstalled firefox. No chance! </p><p>Any advice? </p><p>Any help is appreciated. </p><p>Best from Germany, </p><p>Simon </p>


created: 2021-04-13T02:40:42-07:00
updated: 2021-04-13T14:13:35-07:00
title: Can't restore previous session from sessionstore-backups
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
answers: 1405754;1405755;
creator: ytiantong
content:
<p>Today I opened my Firefox and all my tabs are gone. I was able to find a backup in sessionstore-backups, but when I renamed it to "sessionstore.jsonlz4" and replaced the one in the main profile folder, opening Firefox still don't gave me any tabs, just the default "new tab". </p>


created: 2021-04-13T02:05:27-07:00
updated: 2021-04-13T02:05:27-07:00
title: Firefox losing history
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: empleat
content:
<p>I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate search history - it happened to me multiple times!  </p><p>Also now: I was searching for one keyword a lot, like 50 times and in history are barely like 7 hits. No idea why it is not there!!! </p><p>Please help. </p>


created: 2021-04-13T00:25:57-07:00
updated: 2021-04-13T00:52:40-07:00
title: Pressing ctrl+mouse back button doesn't open a new tab
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1405591;
creator: jurifurer
content:
<p>When holding Ctrl and clicking the back arrow at the top left manually, it opens a new tab with the URL of the previous page, as it's supposed to. But for some reason, when I hold Ctrl and press the back button on my mouse, it doesn't do the same. This is quite annoying, as sometimes I need to navigate back, but keep the current page open as well, and this forces me to move my mouse cursor all the way to the top left and back again </p>


