# 2021-yearly-ff-questions-en-us

created: 2021-01-15T21:29:41-08:00
updated: 2021-01-16T02:09:34-08:00
tags: desktop;privacy-and-security_1;windows-10;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384327;1384349;
creator: pppatrickparker
title:
on firefox attemting to sign in to Amazon.  Password space already has @100 characters  preventing me from signing in.

content:
<p>my problem is trying to get rid of suspicious password that suddenly showed up.  I can't sign in on that browser.  also unable to remove that PW. </p>


created: 2021-01-15T21:26:49-08:00
updated: 2021-01-16T13:34:22-08:00
title: another language keyboard doesn't work in my firefox on kali linux
tags: linux;desktop;other;firefox-680;
product: firefox
topic: other
locale: en-US
answers: 1384492;
creator: sitharhlaing17
content:
<p>I switched my local keyboard layout and tried to type my language(myanmar-burmese) in firefox. But It doesn't work in my firefox browser. Instead of my language,it's typing English. My language keyboard work in other applications i.e terminal, text editors, etc. How can I fix it? suggestions please! </p>


created: 2021-01-15T20:34:55-08:00
updated: 2021-01-16T04:04:13-08:00
title: Right clicking for websites giving inconsistent choices
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384362;
creator: mgvanham
content:
<p>I use Win 10 Pro. If I want to copy something - a document or site address or use any other control in the menu, sometimes the menu options appear and sometimes they don't. Sometimes nothing happens and I have to hit Esc several times to get a program or menu selection to work.  Occasionally, I even have to reboot. I seldom use other browsers but when I do, they don't seem to have a problem. I'm thinking of resetting Firefox but I'm concerned about  everything I'll lose. I've tried to simply update my browser but it doesn't help.  Suggestions? </p>


created: 2021-01-15T20:34:34-08:00
updated: 2021-01-16T10:49:58-08:00
title: Firefox wants to restart when opening a link from another program
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1384363;1384407;1384437;
creator: PMCJTM
content:
<p>When ever I try to open a link from an external program in Firefox, the following window appears and prompts me to restart the browser before it'll open. </p>


created: 2021-01-15T18:54:49-08:00
updated: 2021-01-15T18:54:49-08:00
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: seacleer
title:
Windows and Tabs No Longer Saved and Restored, Even With All Add-ons Disabled, Unless I Restart in Safe Mode

content:
<p>After upgrading to FF 84, my previous sessions are no longer saved and restored unless I restart in Safe Mode. </p><p>- I have Restore previous session checked in Preferences. </p><p>- I have opened new windows and tabs and one by one disabled and restored every add-on that I have had enabled and quit and restarted each time, until every single add-on has been disabled, and still the previous sessions are not saved and restored. </p><p>- I have looked in the sessionstore-backups folder with each restart, and there is never any file for the previous sessions in it.  </p><p>-  I have cleared all my cache before quitting and restarting. </p><p>- Again, even when there are absolutely no add-ons enabled, the previous session is not saved and not restored. </p><p>- Again, only when I restart in Safe Mode is the previous session saved and restored. </p><p>What is the solution? </p>


created: 2021-01-15T18:29:03-08:00
updated: 2021-01-15T18:29:03-08:00
title: Firefox download .csv files as .json
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: eric.cg.swanson
content:
<p>Some time in the last month or so Firefox has started downloading .csv files as .json. I need the files in .csv format so I can work with them in Excel. These are large files I don't want to deal with the trouble of converting them every time. I've started using Chrome just so the files download correctly. I can't find any setting to change to make .csv the default again. </p>


created: 2021-01-15T18:22:37-08:00
updated: 2021-01-15T23:08:16-08:00
title: Is there a way to change the name/words on a tab, or its color?
tags: desktop;tabs;firefox-840;firefox-8402;
product: firefox
topic: tabs
locale: en-US
answers: 1384336;
creator: antiquetuck
content:
<p>As a webgroup site manager I usually have a single window open dedicated to multiple pages within the site. I can have as many as a half-dozen tabs <em>ALL with the same name</em> - (then the page-in-use). But all I can see/read is the first part. Is there a way to 'customize' the contents/name/words showing on a tab? Or a way to change the color of the tabs to help differentiate which one is which? I'd like to be able to change "main@beta.groups.io | Messages" to just "Messages" because "main@beta.groups.io | Pending Messages" looks exactly the same until out-of-sight in the tab. Or, I'd be happy enough to make "Messages" green and "Pending Messages" to orange. </p>


created: 2021-01-15T17:22:04-08:00
updated: 2021-01-15T17:22:04-08:00
title: banet misjon
tags: windows-7;desktop;firefox-840;
product: firefox
topic: other
locale: en-US
creator: ryszardb2
content:
<p>why the fuck do you need 971 mega cache in apdata and 150 mega duplicate, who got fucked up after Christmas? DOT S 2 GIGA RAM,160 GIGA DISK,FUCK YOU DON'T EARN 100 MEGA THEN GO BACK TO YOUR ROOT,SLIM HAS 160 AND WORKS </p>


created: 2021-01-15T16:58:52-08:00
updated: 2021-01-15T18:40:40-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384304;1384308;1384315;
creator: thirdoffive1954
title:
QUESTION: I FOUND A FILE ON MY DESK TOP IT IS TITLED- Old Firefox Data DATED 11/1/20 IT HAS ONE FILE FOLDER IN IT: jlu3luel.default-release ~ DO I NEED IT?

content:
<p>QUESTION: I FOUND A FILE ON MY DESK TOP IT IS TITLED- Old Firefox Data DATED 11/1/20 IT HAS ONE FILE FOLDER IN IT: jlu3luel.default-release ~ DO I NEED IT? &lt;&lt;&lt;&lt; THAT IS MY QUESTION... DO I NEED IT? </p>


created: 2021-01-15T16:49:29-08:00
updated: 2021-01-15T19:41:56-08:00
title: Can't access site in firefox that I can in safari
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384300;1384313;1384320;
creator: dsferguson
content:
<p>There is a site that I've been accessing for months from firefox. Today, all my attempts to access it result in "Forbidden: You don't have permission to access this resource." If I bring up a safari browser, the exact same URL loads fine. I didn't change any firefox configuration settings. Any ideas? </p>


created: 2021-01-15T16:39:01-08:00
updated: 2021-01-15T17:30:58-08:00
title: Certain buttons and UI elements of YouTube have disappeared
tags: desktop;websites;windows-10;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1384301;1384302;1384307;
creator: plaguedone
content:
<p>Sometime within the last couple of weeks I have noticed that elements of YouTube's UI have vanished. Things like the red bar along the bottom of video thumbnails that indicate a video already watched, the video duration on the bottom right of the thumbnails, as well as the 'vertical three dots' ••• menu button underneath thumbnails that contained the "not interested" option no longer appear on the YouTube main page.  The three dots menu still exists in the side bar list of recommended videos while actually watching a video, so it's only affecting the main page. </p><p>I have confirmed that those UI elements work in a different browser and, bizarrely, they seem to work when I use a Firefox private window. This led me to believe that one of my extensions was causing the issue, but even disabling all of them did not bring the missing UI element back in normal browser windows. I have also tried clearing all of my cache, cookies, and site data to no avail. </p><p>I am on Windows 10 Pro (Version 20H2 OS Build 19042.746) with an up-to-date Firefox (Version 84.0.2 64-bit). Current extensions: BetterTTV, FrankerFaceZ, uBlock Origin, and Facebook Container. </p><p>Attached image shows the lack of the three dots button on the top normal Firefox window and the presence of that button on the bottom private window. </p><p>I would appreciate any suggestions as to what may be causing this and possible solutions. Thanks for your time. </p>


created: 2021-01-15T16:24:31-08:00
updated: 2021-01-15T20:24:14-08:00
title: Youtube Freezes when Opening Videos on Firefox. only on Firefox.
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384290;1384293;1384294;1384295;1384296;
creator: hoomss1423
content:
<p><a href="http://example.com" rel="nofollow">https://youtu.be/SeS9afnekZw</a> Youtube Freezes when Opening Videos on Firefox. only on Firefox. this is my youtube video. i recorded this to show what it looks like.  only thing that bothers me is Youtube is perfectly fine on Chrome, which i can't stand becuase of the volume of memory that Chrome uses. </p><p>i erased both of Firefox and Chrome and install only Firefox without any addons. one time i erased cookies and still same problem. </p><p>this problem only happenas after first youtube video. only the first youtube video is fine. there's no freezing, lag, latency on the first video. </p>


created: 2021-01-17T14:47:51-08:00
updated: 2021-01-17T14:47:51-08:00
title: Firefox does not start automatically when I restart Windows
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
creator: belmondo1
content:
<p>Hi everyone, I have the opposite problem to "Firefox starts automatically when I restart Windows" (<a href="https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window</a>) </p><p>toolkit.winRegisterApplicationRestart is on "true" </p><p>It was working well before I had an update on Windows that crushed my connection to my printer. So I reinstalled W10. I now have version 10.0.19042, n°19042 (according to system information) and I have the last version according to windows update. </p><p>Thanks for helping me restoring firefoxe automatical update! </p>


created: 2021-01-17T14:23:03-08:00
updated: 2021-01-17T14:29:08-08:00
title: My location
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384735;
creator: gruntmike
content:
<p>My location is Rockford, Ill. Until a few days ago, I had no problem with websites accessing my correct location. Now, I have some sites that show my location as Sacramento, Ca. !!! I'm planning some travel this summer(hopefully), so this can be a problem. I have tried clearing the cache and a few other suggestions, to no avail. Anyone have an idea what to do about this? Thanks, Mike P. </p>


created: 2021-01-17T13:54:50-08:00
updated: 2021-01-17T14:31:38-08:00
title: Unable to access addons since BING hi jacked my google
tags: desktop;other;windows-8;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384737;
creator: r_searle
content:
<p>FredMcD replied to my  Bing problem with Firefox, but sadly despite trying several ways as soon as I click on add-on my page just goes blank. </p><p>Tools add-on same blank page, same with Firefox page click on the three lines scroll down to add on blank screen comes up. </p><p>When I googled this problem there were several videos that stated it was a virus, I have Malwarebytes premium so I have also contacted them for their assistance. Bing or any other of the sites listed  SafeSearch etc. none are listed in my files list so nothing to delete. </p><p>Is it worth deleting Firefox and then next day download it fresh, or is the bad add-on just lurking ready to attach itself again. </p>


created: 2021-01-17T13:47:27-08:00
updated: 2021-01-17T14:33:22-08:00
title: Firefox does not like yahoo mail
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1384740;
creator: viejamom
content:
<p>Firefox will take me to yahoo and I can preview my email but cannot open my yahoo mail.  I uninstalled firefox and reinstalled and it fixed it  Now a week later it is doing it again.  I can get to my mail from edge no problem.  I decided to try firefox again to get into my yahoo mail and it worked all day yesterday and now it stopped again.  Can't figure out what gives </p>


created: 2021-01-17T13:29:00-08:00
updated: 2021-01-17T14:18:02-08:00
title: Bookmarks are missing after sync but can be found when using bookmark search
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1384726;
creator: whatthefoxsaytoday
content:
<p>Hi, </p><p>I'm having an issue where I can't see all of my bookmarks or folders after syncing. I am missing a folder that held a lot of bookmarks. When I go to search for specific bookmarks I can find them but I can't see the folder that contains them. It appears as if the folder or folders themselves have been hidden somehow. I only noticied this after signing in to my mozilla account and syncing my bookmarks. It seems there are issues syncing desktop to mobile and mobile back to desktop. </p><p>Please help me find my missing bookmarks. Thank you :) </p>


created: 2021-01-17T13:26:27-08:00
updated: 2021-01-17T13:26:27-08:00
title: Mozilla Passport
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: superjohnv
content:
<p>Hello guys, </p><p>I was wandering if it would be a good idea for the Mozilla Foundation to create a new service: The Mozilla Passport Service, where it would store users legal information (in blockchain) and act as an intermediate with other services on the internet without exposing our information to those services. There have been many companies that are trying to achieve that but they lack something that the Mozilla Foundation has (to some point) and that's Trust from their customers. Also i don't see how Mozilla will survive in the future without providing future-proof services. Another thing is that in 2021 i really find it weird that there's not an easy way (off the social network) to contact Mozilla if someone has a new idea about their services (even if its stupid).  </p><p>Anyways thanks for your time </p>


created: 2021-01-17T12:14:34-08:00
updated: 2021-01-17T14:08:13-08:00
title: jscher2000
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384719;
creator: MozSupIsCrap
content:
<p>I couldn't reply to your email. Places database. k: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane &gt; Task: invalidateCaches - Unable to invalidate caches &gt; Task: checkCoherence - The task queue was cleared by an error in another task. &gt; Task: expire - The task queue was cleared by an error in another task. &gt; Task: originFrecencyStats - The task queue was cleared by an error in another task. &gt; Task: vacuum - The task queue was cleared by an error in another task. &gt; Task: stats - The task queue was cleared by an error in another task. &gt; Task: _refreshUI - The task queue was cleared by an error in another task. </p><p>There is nothing in the Library, not even backups. </p>


created: 2021-01-17T12:11:03-08:00
updated: 2021-01-17T12:11:03-08:00
title: both lastpass and onetab icons disappeared from firefox
tags: desktop;beta;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: ff44
content:
<p>Sometime in the last week or so, the lastpass and onetab icons that normally reside just to the right of the URL display and to the left of the download icon and the history icon in the upper right of my FF browser disappeared. I think maybe it was the result of an update, but I wasn't paying close attention, then when I did notice it, couldn't find anything on the interweb about it. </p><p>They are both still installed since if I go to the onetab on the playstore it only shows uninstall and if I restart the computer, one of my open browser windows will restart with the onetab open as a new tab. If I close the tab, there is then no evidence apparent that it is still there. I have hovered my mouse over that area but nothing shows to be there. </p><p>Any ideas? BTW, if not apparent from the above, I am not very technical. Thanks </p><p>Win 10 Home, FF browser </p>


created: 2021-01-17T12:03:25-08:00
updated: 2021-01-17T14:37:16-08:00
title: Asking saved passwords on Mac
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384746;
creator: firefoxindo
content:
<p>Hi there, </p><p>I use Firefox both on my Windows PC and Mac. On Windows, when I want to show a saved password, Firefox asks Firefox password first before showing the saved password but on Mac Firefox does not ask Firefox password, so the password is shown immediately after I click the Eye icon. </p><p>In my opinion it's quite dangerous because if I forget to lock my Macbook, someone can easily see all my saved password on Firefox. </p><p>I hope Firefox can fix this. </p><p>Best Regard </p>


created: 2021-01-17T11:44:14-08:00
updated: 2021-01-17T14:11:23-08:00
title: DRM content won't play
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384700;1384702;1384708;1384724;
creator: Alex1014
content:
<p>After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy.  </p><p>I have run this website (<a href="https://www.jeffersonscher.com/sumo/html5-video.html" rel="nofollow">https://www.jeffersonscher.com/sumo/html5-video.html</a>) from previous answers to check and the results are attached to the question.  </p><p>I have also checked media.eme.enabled and it is set to true.  </p><p>I am very much puzzled by this. </p>


created: 2021-01-17T11:27:57-08:00
updated: 2021-01-17T14:26:45-08:00
title: How do I undo the changes to my computer from using "refresh Firefox?"
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1384696;1384721;1384722;1384732;
creator: MozSupIsCrap
content:
<p>By using refresh Firefox to "fix" problems with slowness, I have lost all of my bookmarks and God knows what else. And I can't access the files that were created, all I get is gibberish. Why didn't Firefox inform me that using refresh would fubar ("fouled" up beyond all recognition) my computer? I desperately need to undo the damage caused by using this (dis)service. And how do I contact Firefox to tell them how badly they have screwed me over? </p>


created: 2021-01-17T10:55:12-08:00
updated: 2021-01-17T10:55:12-08:00
tags: linux;desktop;bookmarks;firefox-840;firefox-8402;
product: firefox
topic: bookmarks
locale: en-US
creator: thisisntausername
title:
Bookmark toolbar doesn't show every bookmark until I "reset" it with the view menu checkbox (turn it off and on again).

content:
<p>I first noticed it when I plugged in my new screen for the first time. It's quite a bit larger than my old one, and I think Firefox doesn't really recognize it.  </p><p>The specific steps I take to fix it temporarily (per session) are as follows: </p><p>Press alt to show the menu bar </p><p>Select View &gt; Toolbars &gt; Uncheck Bookmarks Toolbar </p><p>Same steps again except to check the Bookmarks Toolbar checkbox again. Then everything is normal. </p><p>Interestingly it is never the same amount of bookmarks that aren't shown, always differs by 2 or three before it cuts off and shows just empty space. </p><p>Thanks. </p>


created: 2021-01-17T10:40:45-08:00
updated: 2021-01-17T11:26:40-08:00
title: unable to uninstall mozilla firefox from my pc -windows 10
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1384692;1384693;
creator: drishaque_ent
content:
<p>i am unable to uninstall mozilla firefox by routine/standard method,kindly tell other different methods to uninstall it </p>


created: 2021-01-17T10:05:58-08:00
updated: 2021-01-17T11:29:34-08:00
title: Firefox blank Icon in Windows 7
tags: windows-7;desktop;tips;firefox-840;firefox-8402;
product: firefox
topic: tips
locale: en-US
answers: 1384695;
creator: fixxxer_ki
content:
<p>Hi, I dealt with this problem several time and I decided to write down my solution to save of others time. In case you install firefox on Windows 7 and your htm, html files are showing blank white icon instead of little foxxy one, all you need to do to go for registry as below: - I am using Firefox v.84, ues problem is there since firefox v.2 - - Type regedit and go for "HKEY_CLASSES_ROOT\FirefoxHTML-308046B0AF4A39CB\DefaultIcon", perhabs you see a differentt number beside FirefoxHTML or even no number - - Double click on Default key and change the value to "C:\Program Files\Mozilla Firefox\firefox.exe,1", not to mention without "" - Don't forget to backup whole your registry before editing it - Restart and you will probably see the Firefox icon on your saved html files </p><p>Good luck </p>


created: 2021-01-17T10:00:38-08:00
updated: 2021-01-17T12:12:36-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384674;1384680;1384683;1384697;1384707;
creator: daveziffer
title:
Firefox does not update a site's Favicon in history or bookmarks after the site has changed its icon

content:
<p>This is a bug report, not a question. When I access a web site for the first time, Firefox (version 84.0.2 [64-bit] under Windows 10) displays that site's Favicon in Firefox's search history. If the site then changes its Favicon, Firefox does not update its own copy of the site's Favicon and continues displaying the old one. I had a site like this in my search history but I had not bookmarked it. The site changed its Favicon but the icon displayed in Firefox's search history remained unchanged. I later bookmarked the site, thinking that this might inspire Firefox to update the Favicon but it did not; Firefox displays the old Favicon in its bookmarks as well. </p>


created: 2021-01-17T09:46:07-08:00
updated: 2021-01-17T09:46:07-08:00
title: Upload not working
tags: mac-os;desktop;cookies;firefox-840;firefox-8402;
product: firefox
topic: cookies
locale: en-US
creator: kela04
content:
<p>I am trying to publish designs  to amazon and I get the following error message over and over </p><p>Cookie “session-id” will be soon rejected because it has the “SameSite” attribute set to “None” or an invalid value, without the “secure” attribute </p><p>I can upload to the amazon site but I can't publish.  </p><p>I have no idea how to fix this quickly.  I have a deadline coming up and I so stuck. </p><p>Thanks </p>


created: 2021-01-17T09:34:52-08:00
updated: 2021-01-17T10:22:23-08:00
title: Two-sided printing, flip on long edge
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384673;
creator: jacquesferrand03
content:
<p>Hello, I recently switched from Chrome to Firefox, and I can't print a PDF with two-sided and flipped on the long edge. It only flips on the short edge (that's weird...). I know it is possible with my printer because I used to do it with Chrome. How can I print two-sided and flipped on the long edge ? Thanks for your help ! </p>


created: 2021-01-17T09:31:52-08:00
updated: 2021-01-17T09:47:04-08:00
title: Firefox crashes Windows OS
tags: desktop;fix-problems;windows-10;bsod;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384648;
creator: danluca22
content:
<p>I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no blue screen). </p><p>These seem related to the audio and video interactions with the host system - streaming musinc online (<a href="http://siriusxm.com" rel="nofollow">siriusxm.com</a>) or engaging in graphic intensive activities. This supposition propmpt me to perform few hardware tests - memory, GPU, audio card,etc. Everything checks out fine with the basic test and diagnostic tools I've used. </p><p>The worse system crashes have happened while on the <a href="https://buckhill.com/tubing-2/snow-tubing/" rel="nofollow">https://buckhill.com/tubing-2/snow-tubing/</a> wesbite trying to purchase passes. Along the way for signing the waiver, the site brings up a graphical pad for capturing the guest's signature using the mouse. Several attempts have ended with horrendous system crashes (I had to locate the hardware reset button on my system, which took a while), never in the same spot in the process. Similar issues have happened on my wife's laptop (Windows 10 OS) while using Firefox on this site. I had to use a different browser to complete this purchase, for both my kids sanity and my system health. (for whomever is interested in troubleshooting this site, just follow the prompts and add guests - the purchase step is the very last one). </p><p>I should mention that Firefox' own crash page (about:crashes) shows no sign of any crashes. Other times, the Firefox window just dissappears without any warning, and no traces of crash information in Firefox nor OS event system. My system is configured to save a memory minidump in the event of crashes - there were none. </p><p>In this context, I could be wrong, but narrowed the culprit down to Firefox itself. In my opinion, whatever Firefox is doing to bypass OS basic protection mechanisms (and let's be honest - on Windows these can be better) and cause such hard failures are a dangerous vulnerability that should be investigated. </p><p>Any ideas and suggestions on diagnosing this or what to capture for aiding with troubleshooting, are appreciated. </p>


created: 2021-01-17T09:12:11-08:00
updated: 2021-01-17T09:50:58-08:00
title: Something captured me firefox and causes attempt to online banking fraud
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384650;
creator: joerg-michael_kall
content:
<p>Hello All, this is to inform you that my Firefox got infected with something causing an interference with my bank account. I could logon into the https site of my bank with my banking credentials. Normally I see my account status directly after the logon. In this case onla after a couple of seconds a message is popping up that because of Online Banking Frauds the procedure will change. The only way to proceed is to click on Next. On the next page credentials for a Demo Account are displayed. The only way to proceed is to click on Next again. Then I'm asked to enter a TAN for a Demo Transfer of 9215.54€ . I called my bank and they could verify that I'm still on their https and that if I proceed definitly transfer the above amount to an other bank accout. Bank IT told me that on their site anything is right and it must be an issue on my PC. I tried logons to my bank account with IE and Opera and don't get the fraud pages. With firefox I always are led to the "DEMO Transfer".  </p><p>Did you expierenced something like that already? </p>


created: 2021-01-17T09:07:00-08:00
updated: 2021-01-17T14:33:49-08:00
title: vams.cdc.gov covid vaccine portal showing blank page
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1384652;1384679;1384703;1384705;1384710;1384712;1384742;
creator: bsteveebee
content:
<p>Hi, The <a href="http://vams.cdc.gov" rel="nofollow">vams.cdc.gov</a> portal is just showing a blank page, the cdc site says that firefox is a browser to use and also says chrome,safari etc. I need to get on the site because I have to register my mother for over 75 to get the vaccine. I have a phone modem and windows 7. Trying to download either of the other browsers is a long long long download. Anybody know the fix to getting this portal working. I noticed that it uses the Aura framework ie window.Aura By the way the page source is there, and the title bar does show VAMS Portal, just the blank page though. Thanks for helping if you can. Steve </p>


created: 2021-01-17T08:14:21-08:00
updated: 2021-01-17T10:48:23-08:00
title: Sound on videos and videos stopped working on firefox
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384684;
creator: poppy.ocean
content:
<p>Hi everyone! I am looking for some help on how to fix my problem. Yesterday, suddenly videos on Firefox stopped having sound and in one particular website (public television) videos stopped working altogether. These are websites that I use on a daily basis and have been using for months. All of these websites and videos work fine on google Chrome. I am using a desktop and Windows 10 and use DuckDuckgo Privacy essentials. These are the things I have done to troubleshoot: -restarted computer _restarted Firefox in Safe Mode -checked the volume mixer -checked the App volume device preferences on Windows -signed off my firefox account and logged in without an account -refreshed Firefox -Uninstalled and installed Firefox </p><p>On my laptop (Windows 7) everything still works fine as usual. </p><p>Any tip or advice will be much appreciated. Please bare in mind that I have a very basic computer knowledge. many thanks  Poppy </p>


created: 2021-01-17T08:12:18-08:00
updated: 2021-01-17T09:55:29-08:00
title: Videos playing slow
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384657;
creator: yohejohn
content:
<p>Hello! On a certain adult website, all the videos play verrrry slooooly. YouTube videos play fine. And this certain site works fine when I try it with Chrome. I recently added a bunch of adblockers like Ghostery and Adblocker plus and Badger and Decentraleyes and HTPPS Everywhere. Is the problem with one of these? What can I do to get the videos to play at full speed? </p><p>Thanks in advance! </p><p>John </p>


created: 2021-01-17T08:05:04-08:00
updated: 2021-01-17T08:06:36-08:00
title: quick link tiles
tags: desktop;other;needsinfo;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384629;
creator: nancyec_7
content:
<p>Quick link tiles appeared on my home page after the last update. I searched the internet on how to delete these, but I can't find any answers. I will never use these, and I want to remove them and I don't know how. Please and thank you. </p>


created: 2021-01-17T07:17:22-08:00
updated: 2021-01-17T09:58:53-08:00
title: PR_END_OF_FILE_ERROR
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1384659;
creator: vishnupunati2002
content:
<p>When I try to open some websites for eg:offensive-security it is showing pr_end_of_file_error message . And when I ping it I got Network not reachable. I did all things from flushing caches to reconfiguring network but the problem still persists. Please help ? </p>


created: 2021-01-17T07:07:03-08:00
updated: 2021-01-17T14:24:14-08:00
title: option to customize new bookmark gone (linux)
tags: linux;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1384624;1384630;1384658;1384699;1384730;
creator: info3517
content:
<p>Suddenly, when on a new page and "bookmark this page" I do NOT (and cannot) get the menu that allows me to pick a folder and/or tag and/or rename the bookmark WHEN I save it. I now have to save the bookmark into OTHER folder and then choose EDIT bookmark. </p>


created: 2021-01-17T07:04:27-08:00
updated: 2021-01-17T11:22:32-08:00
title: how do I stop my locations to be broadcasted without my concent? (ISP related)
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384631;
creator: KateHanami
content:
<p>long story short, if I go on <a href="http://amazon.com" rel="nofollow">amazon.com</a> it redirects me <a href="http://amazon.com.br" rel="nofollow">amazon.com.br</a> without asking me, no pop-ups, no "amazon wants to know you location" it just looks at my IP and send me away, also, if I do something like <a href="http://amazon.co.uk" rel="nofollow">amazon.co.uk</a> it will prompt me for "would you like to be redirected to <a href="http://amazon.com.br?" rel="nofollow">amazon.com.br?</a>" and I don't want that either, if I could go to <a href="http://amazon.jp" rel="nofollow">amazon.jp</a> it's all the same for me </p><p>note: 1: I used amazon as an example, this happens with eBay, YouTube, Bing, reddit, facebook, PayPal, or any other website that is available on a .br domain 2: I don't want to use a VPN or any Proxy server, I'm not rich, I can't pay 129.99 a year for a browser extesion, and there are free ones, but they bring my 120Mb/s connection to a grinding halt 3: this is most likely my ISP / IP being broadcasting my location without my consent, while some websites do ask me to allow it, my IP most of the time will basically lay open on the table and tell the website "if you wanna look, it's there" 3.2: this is especially annoying with the advertisements saying stuff like "80% of gamers in [USER_CITY] love this RPG" and I'm like, really? a backwater christian town where only 20% of the population have TVs and 5% of those 20% have broadband connection? </p><p>in short, I don't want any websites to know where I am </p>


created: 2021-01-17T06:56:19-08:00
updated: 2021-01-17T09:53:26-08:00
title: Firefox Crash (Bookmarks)
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384625;1384639;1384653;
creator: xmobmarket
content:
<p>I have a problem during using Firefox-bookmarks, when window of bookmarks is open - Firefox crashes when i press "Ctrl+Shift+O" (((. </p>


created: 2021-01-17T06:54:46-08:00
updated: 2021-01-17T06:54:46-08:00
title: Criterion Channel won't connect to TV when I use Firefox
tags: mac-os;desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
creator: jbgerman
content:
<p>When I use Firefox, the Criterion Channel won't feed the film to my TV monitor. The message denies access because I'm using an HDMI cable to connect the TV and laptop.  </p><p>I get no such message when I used Safari and can view the film on the same TV monitor connected with the same HDMI to my Macbook Pro. Why does Safari work when Firefox doesn't? </p>


created: 2021-01-17T06:54:35-08:00
updated: 2021-01-17T14:32:29-08:00
title: My only search engine in firefox is google but automaticaaly switches over to BING
tags: desktop;tips;windows-8;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1384661;1384738;1384739;
creator: r_searle
content:
<p>I have been using Firefox for many years now and it uses Google, but for the past week or so when I have typed in my search it automatically switches it to BING search. I have checked all my settings and programs but BING is not listed, so why the automatic change over, and how can I fix the problem? </p>


created: 2021-01-17T06:36:03-08:00
updated: 2021-01-17T06:36:03-08:00
title: Privacy extension
tags: windows-7;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: fag_web
content:
<p>Good afternoon people. I consult them. I have used the uBlock Origin extension for years for the ad blocking issue. I also understand that it blocks trackers. My question is, using this extension, what function does the "Tracking Protection" provided by the browser? Can both work together? Or is it not recommended? </p><p>Best regards. </p>


created: 2021-01-17T05:47:42-08:00
updated: 2021-01-17T11:29:26-08:00
title: ‘mail to’ links & PDF files
tags: desktop;customize;windows-81;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384616;1384620;1384640;1384694;
creator: Annegoodwin
content:
<p>A couple of annoying things have happened since I switched to Firefox as my main browser: •	clicking on ‘mail to’ links no longer takes me to outlook, which is my main email provider •	all of my PDF files stored in ‘my documents’ have been converted into Firefox web files  I’d like these restored to my previous settings but can’t see how to do this! </p>


created: 2021-01-17T05:18:43-08:00
updated: 2021-01-17T10:03:03-08:00
title: Password login problem
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1384605;1384664;
creator: pstarks
content:
<p>Suddenly, when I try to login in to my bank website, I get that I have entered the wrong password, it sends me to a second login page and I have to re-enter the password to get in. The bank says there is a problem with too many cookies being saved but didn't know how to fix it in Firefox. I never had this problem before either with the bookmark or by typing in the address. This is the only site that I have this problem. </p>


created: 2021-01-17T04:09:29-08:00
updated: 2021-01-17T10:20:29-08:00
title: New computer
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1384603;1384666;1384672;
creator: arthurramsbottom
content:
<p>I am about to get a new desktop and would like to know how to migrate my firefox to it.  Thank You </p>


created: 2021-01-17T03:41:44-08:00
updated: 2021-01-17T14:22:16-08:00
title: Firefox Mac menu bar covers tabs when in full screen
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384715;1384728;
creator: J-Oz
content:
<p>In Firefox for Mac, when in fullscreen mode, moving the mouse curser to the top of the screen to show the menu bar covers the open tabs, address bar etc. I'm not sure if this is a feature or a bug - in other browsers the tabs move down so that you can still click on them, which I much prefer. </p><p>Is there a way to have Firefox move the address bar etc out of the way when showing the menu bar in full screen? </p><p>I've attached a couple of screenshots to show the behaviour in Firefox compared to Brave browser (and I guess Chrome). </p><p>Apologies if this has been answered elsewhere, I saw a few similar posts but nothing with this exact issue. </p><p>Thanks! </p>


created: 2021-01-17T03:25:29-08:00
updated: 2021-01-17T10:19:00-08:00
title: When saving bookmarks I only want to see the top-level folder list.
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1384667;1384669;
creator: matthewmontagupollock
content:
<p>When I want to save a bookmark, I usually go through "choose".  It seems to give me folders sometimes only open to the first level, sometimes to second and third levels.  This behaviour seems random.  I want to see only the top-level folders, it would make saving bookmarks quicker.  How to achieve this? </p><p>I have attached an image of what I see now under "choose" </p><p>I have the latest version of Firefox operating on Windows 10. </p>


created: 2021-01-17T01:57:27-08:00
updated: 2021-01-17T02:02:05-08:00
title: How I get a time requestor in Firefox is very different (and alas WRONG) compared to Chrome.
tags: linux;desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1384584;
creator: teeny_weeny
content:
<p>Ok, this is an annoying thing which keeps tripping me up. </p><p>Here is what Firefox shows me: </p><p>file:///home/me/Pictures/Screenshot%20from%202021-01-17%2020-44-04.png </p><p>Oh, great and there is no "preview" I can see.  (I'll see what happens when I get to the post part) </p><p>Fine.   But this is NOT what I am supposed to see. </p><p>Attention to the right of the input window is the (x) button. </p><p>Also clicking on the input fields, not much exciting happens. </p><p>This is what Chrome shows me on the same site: </p><p>file:///home/me/Pictures/Screenshot%20from%202021-01-17%2020-54-02.png </p><p>If I click on the clock icon (shown here in red) I get this lovely pop up. </p><p>Yes, I have the "default" ubuntu install of Firefox.    Using ....  Snap (or what ever it is called) </p><p>If I knew/thought on "DAY ONE" when I updated, I would have removed it and gone with the official installation. </p><p>I still can't find a clear (safe and easy) way to get rid of the supplied version and get the official one installed all the time keeping bookmarks, cookies, tabs etc. (That's another story.) </p><p>But is this something I haven't set in Firefox, or a ..... bug? </p>


created: 2021-01-17T01:02:14-08:00
updated: 2021-01-17T10:19:47-08:00
title: problem : Firefox always start from zero, empty
tags: mac-os;desktop;other;firefox-820;
product: firefox
topic: other
locale: en-US
answers: 1384670;
creator: thibault1383-1
content:
<p>Hello, I don't find any solution on the web When i restart my computer, Firefox is totally "empty" (= "from zero") : no passwords, no cookies, no nothing... Maybe someone knows what to do ? thx a lot ! :) </p>


created: 2021-01-17T00:59:32-08:00
updated: 2021-01-17T05:57:21-08:00
title: messagerie
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1384614;
creator: gentile.antonella
content:
<p>j ai ma messagerie thunderbird qui passe du claire au sombre le soir, comment paramétrer pour le claire seulement, merci de votre réponse </p>


created: 2021-01-16T23:35:44-08:00
updated: 2021-01-16T23:35:44-08:00
title: CLamAv found Js.Coinminer.Generic-7132237-0
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: dhula100
content:
<p>Hi, I use FireFox (edit - 82.0.4 from LM repos) for my browser when using Linux Mint (I use it on WIn10 as well but this query is specific to LM). I use ClamAV for virus scanning. ClamAV has found Js.Coinminer.Generic-7132237-0 in /home/username/.mozilla/firefox/puhh983l.default-release/extensions/adblockultimate@adblockultimate.net.xpi I've searched and found some mention that it might be a false positive but nothing confirming that info so far from my searching. What have I done so far: Done a fresh reinstalled of ClamAV following the ClamAV install procedure.  Checked ClamAV is up to date by checking log files and latest available on the ClamAV website. Done a fresh install of FireFox Reinstalled add-ons one by one. ClamAV only finds the Coinminer once Adblock ultimate is installed/added. I'd like to keep Adblock ultimate as it does what I want it to do easily and efficiently but am happy to remove it to avoid the coinminer (if it is a problem and not a false positive) Can you help or have any advice. Thanks </p>


created: 2021-01-16T23:19:19-08:00
updated: 2021-01-17T10:26:51-08:00
title: Restore Prior Session (Tabs) on Restart - FAIL
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384676;
creator: bradsecure64
content:
<p>I have set Restore Session on Startup but this always fails and I have to recreate all of my Tabs all over again. This seems to be a broken feature. Is there some known bug/issue with this and is it being worked on because it looks like I'm going to have to switch to another browser. I have about 12 Tabs I use routinely and setting these up de nova every time I restart Firefox is a complete pain. Any advice? </p>


created: 2021-01-16T23:10:17-08:00
updated: 2021-01-17T10:26:07-08:00
title: My site Is not opening with the mozilla browser?
tags: desktop;websites;needsinfo;
product: firefox
topic: websites
locale: en-US
answers: 1384576;1384675;
creator: arshadmehmood0197
content:
<p>I just recently saw my website <a href="https://randomapk.com/" rel="nofollow">Randomapk </a>is not opening in the Mozilla browser sense last three days. </p>


created: 2021-01-16T23:03:00-08:00
updated: 2021-01-17T05:34:16-08:00
title: Avg deleted firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384607;
creator: archaeltryke
content:
<p>I tried downloading wondershare dvd maker and avg popped up saying it wasnt trusted. I tried leaving the alert but it wouldnt let me so i tried pressing alt f4. Alt f4 didnt work, so i chose deletion option. But it deleted my firefox browser. Naturally i had no idea what was happening when i tried clicking the firefox shortcut and it said the file didnt exist or had been moved or deleted. I checked my uninstall option on my computer and firefox wasnt even listed. I downloaded imyfoneanyrecover app after a quick google search but for some reason when i opened the app it couldnt go in window mode and half the page is off the screen and i dont know how to switch the app to window mode. I even tried downloading firefox again and it wouldnt install. I am really confused right now and i am afraid all my history, bookmarks, etc. Are gone forever. Is it avg or was the wondershare dvd maker a malware that did this? Please someone help me! </p>


created: 2021-01-16T22:11:15-08:00
updated: 2021-01-16T23:01:59-08:00
title: ChromeExtMalware.store
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1384573;
creator: rabidbilly
content:
<p>I have been trying to undo a hacking problem for quite a while.  I am using Kaspersky Cloud Security, looking for unusual (hard to really say what that is) network and app activity and making apps ask before running or using the network.  I saw an event reported by K that had a bunch of versions of various browsers, one of which was Safari that I never have used.  I asked them but then realized that was just something that edge or K tacked on to identify somethnig else. </p><p>However, I did notice that Chrome was being used, apparently by edge, as my browser.  My understanding is that chrome is used a lot by hackers for various things.  I'd rather not use it.  That's why I installed Firefox. </p><p>So I did a search of my pc for "chrome" and up came the thing in the title of this question:  ChromExtMalware.store.  I was fairly surpised that it would actually be called that.  But I did find by searching the web that it's malware. </p><p>beyond that, several other things came up, chrome.nm-server-v2.manifest.json, same thng without the v2, plugins.chrome.manifest. </p><p>So apparently I not only use edge but chrome. </p><p>Can anyone tell me whether I simply do not understand how this is all structured and its all fairly safe, or, if it lookw like i'm right nd something is fishy, is there reason to imagine that Firefox will make it easier to control these things? </p><p>thanks for taking a moment to look this over.  I really do need some guidance, so if you are willing but you need more info, please reply and request it. </p><p>Note:  The image and issue, if the image uploads, is not on this PC.  It is on my Microsoft Surface.  This machine has problems as well, but I haven't not see that here - yet.  So the shared configuration is for this pc. </p>


created: 2021-01-16T22:11:03-08:00
updated: 2021-01-16T22:11:03-08:00
title: Date format
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: eric.detheridge44
content:
<p>I am part of a charity organisation which is using Google Drive to store records in the "cloud" and a means of multiple members accessing those files. A form has been created which needs a date to be entered. The form was created by another person with a drop down calendar or by entering the date using dd/mm/yyyy. When I open the form through Google Drive on my computer using Firefox (my browser of choice)the drop down calendar does not operate and the date is formatted MM/DD/YYYY. Through "Options" on the home page the language is set to English (Great Britain) and the date is said to be taken from my Windows settings. My Windows settings for the date formatting are correct at dd/mm/yyyy. If I change browsers to Chrome the form is accessible with its correct formatting. Your assistance would be appreciated </p>


created: 2021-01-16T21:19:41-08:00
updated: 2021-01-16T21:25:57-08:00
title: Office 365 cookie issue
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384560;
creator: mace2
content:
<p>I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Knowing that all cookies will be blocked I logged into office 365 and allowed manually cookies through "view page info" I then selected "set cookies"  to allow expecting full access to office 365 mail, but this did not occur. What happened is I logged into office 365 and could see the icons and my login name but could not read the mail. </p><p>Office 365 gave the message "we couldn't sign you in please try again" yet I could see my log in name and the office 365 icons for mail, calendar etc.. just not the actual data. If I allow cookies in Browser privacy (which i take it allows cookies always) it woks. </p><p>I bring this up because it seems like something is missing in cookies that is not represented in FF.What is the difference between browser privacy cookies and allowing it through view page permissions? Can anyone offer an explanation? </p>


created: 2021-01-16T21:19:29-08:00
updated: 2021-01-17T13:34:13-08:00
title: What are the security risks of lauching -no-deelevate option as suggested in this Article (link)
tags: windows-7;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384713;
creator: ccrc28
content:
<p>About this article: <a href="http://example.com" rel="nofollow">https://support.mozilla.org/en-US/kb/windows-administrator-launcher-process-error-fix#w_how-to-verify-the-problem </a> </p><p>In order to solve the drag and drop issue under win7, article above suggests "Start Firefox Using the -no-deelevate command" but doesn't clarify what would be the risks on doing it. </p><p>I mean, the security risk is only mentioned in the next suggestion "partial workaround", saying it would be rather than lower security by using -no-deelevate instead, but also gives no information about what risks would be. </p><p>So I would like to know: </p><p><strong>1) If I decide to use -no-deelevate option, what sort of risks I'm taking? </strong> </p><p><strong>2) To a no fool internet user, is it worthy to take? </strong> </p><p>This is relevant for me cuz re-enable UAC makes user have to confirm dialog box to everything at all in Windows despite logged as full right administrator. </p><p>Nor less annoying are the other option "copy and paste"  "save as",  putting me under ridiculous situation of needy to use Opera browser only to be able of drag IMDB links and images into a folder, then backing to Firefox for everything else.  </p><p>You can drag an image even to a folder in an USB external drive (OMG-WTF) </p><p>Thanks you all. </p>


created: 2021-01-16T21:11:17-08:00
updated: 2021-01-16T21:11:17-08:00
title: Speed tests shows normal uploads on Firefox and Edge but on Firefox only downloads show 0.0
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
creator: figureguy1
content:
<p>Good evening.  I have run the Ookla speed test through Edge and my download is 212.94 Mbps and my upload is 11.76 Mbps and uses the Spectrum Syracuse Server.  Running Spectrum speed test on Edge registers Spectrum Syracuse as the optimum server and download is 236.2 and upload 11.6.  Both are using my Spectrum server in Syracuse, NY. </p><p>When I run Ookla through Firefox I got 227.17 down and 11.63 up.  Spectrum's speed test through Firerefox's Syracuse server 231.8 up and 11.5 down. </p><p>However for a while earler this evening when I ran both programs on both browsers and both through Syracuse's servers I was getting downs of 0.0 to 0.7.  I reset the modem and router and still had low speeds but shortly after I got the readings I wrote in the first two paragraphs. </p><p>What would be the reason for this?  Anything particular with Firefox?  Something I should look out for in the future?  Partially a curiosity while the other part being proactive. </p><p>Thanks for anybody who can take time to answer. </p>


created: 2021-01-16T21:02:02-08:00
updated: 2021-01-16T21:02:02-08:00
title: Can't open messages on Facebook.
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: finewiney2010
content:
<p>Just recently (today), when I'm trying to open messages on Facebook, I'm receiving a pop up from Firefox saying they've prevented a pop up from Facebook...and my messages aren't opening. This never used to happen. It's new. What's going on? How can I stop this pop up from Firefox so that I can open my Facebook messages? </p>


created: 2021-01-16T20:46:40-08:00
updated: 2021-01-16T20:46:40-08:00
title: youtube can't be played in full screen mode as "fit to screen"
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: jagabreaks11
content:
<p>While using youtube in full screen mode, instead of playing video as "fit to screen", video plays as "zoom to fit". Video zooms to fit the screen and makes part of videos invicible. </p><p>Is there a way to slove this or please update this in future. Any one facing this issue? </p>


created: 2021-01-16T20:15:40-08:00
updated: 2021-01-16T22:05:47-08:00
title: Where is the settings/config file/data for Multi-Account Containers?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1384557;1384570;
creator: searchingformore
content:
<p>I accidentally set a frequent website I use to always open in the wrong container.  I do get the prompt about 'would you like to open this container in [wrong container]' and I click the option not to do so while also having checked the box that says to remember this decision, but the check box seems to do nothing.  I've checked the box countless times to no effect.  I seem to have permanently created this state which is highly frustrating.  I don't want this site opened in any container.  I have a lot of sites I've configured in what I'm terming here "wrong container" (though it's the correct for those other sites), so I don't want to have to delete the entire container to fix this problem. </p><p>I've had other problems with Multi-Account Containers (such as, tabs I've closed coming back like zombies after restarting Firefox; or Firefox seeming to forget that certain tabs were in containers and the act of clicking their tab to place them in the correct container causes them first to reload in the default of no container), but for now my biggest issue is not being able to remove a website from the "always open in wrong container" list.  Where is the list of websites per container stored?  Is this somewhere in the about:config or in a raw, human-readable file on my filesystem somewhere?  How can I fix my problem without having to delete the container entirely? </p><p>I'm running FF 82.0.2 (64-bit) with Multi-Account Containers version 7.2.0 on Manjaro Linux version 20.2 </p>


created: 2021-01-16T19:43:30-08:00
updated: 2021-01-16T21:33:25-08:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384563;
creator: plascencia.lfb
title:
Yesterday I used Firefox and it worked fine; today, I opened the application and got the message "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

content:
<p>Yesterday I used Firefox and it worked fine; today, I opened the application and got the message "Your Firefox profile cannot be loaded. It may be missing or inaccessible." How can I correct this? I use a Mac desktop running 10.14.6 (Mojave). </p>


created: 2021-01-16T18:48:21-08:00
updated: 2021-01-17T09:42:33-08:00
title: Remove "blue bar" around login forms
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1384564;1384627;1384646;
creator: qtumev
content:
<p>Hi, Is there a way (via about:config or userChrome.css) to remove the blue rectangle around login forms ? This is very ugly, not even symmetric (on the right side is not the same) ... </p><p>Using Firefox 84.0.2 on macOS Catalina. </p><p>Thanks! </p>


created: 2021-01-16T18:46:13-08:00
updated: 2021-01-16T19:52:02-08:00
title: Download arrow on toolbar disappeared how do I get it back.
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1384553;
creator: choicesfornow
content:
<p>My download arrow on toolbar disappeared how do I get it back.  I am not sure what happened I am visually challenged and my have hit a wrong button, plz help </p>


created: 2021-01-16T18:29:55-08:00
updated: 2021-01-16T18:54:45-08:00
title: After recent Firefox update, it switches from http to https
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1384548;
creator: tmp4
content:
<p>A while back I noticed that when loading any one of my sites in Firefox, the URL changes itself from http https which causes the non-secure sites to crash. This is a major problem for me that makes my sites all but inaccessible to please advise what to do to stop it, preferably at the server level so that visitors to the sites won’t have to fuss with it individually! </p>


created: 2021-01-16T18:21:48-08:00
updated: 2021-01-16T18:57:39-08:00
title: Links Opening in New Window
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
answers: 1384550;
creator: Lkreuter23
content:
<p>When I click on a link, Firefox opens the link in a new window, even though I have "Open links in tabs instead of new windows" checked in Options.  I want links to open in a new tab in the same window.  I'm updated to the most current version of Firefox, too.  How can I fix it? </p><p>Thanks, Leah </p>


created: 2021-01-16T18:18:43-08:00
updated: 2021-01-17T14:28:05-08:00
title: GerardoPcp04
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: es
answers: 1384733;
creator: reinadelcielo2050
content:
<p>supongo q lo q me dijiste q pruebe tiene q ver con algo viejo porq yo tengo la ultima version firefox en windows 10 y leyendo lo q ue me enviaste, despues  de Información para solucionar problemas, no puedo seguir porque no me aparece nada de lo que  dice ahi  noasi q ni idea de como copiar carpeta de perfil ni que hacer y pienso q realmente esta version es horrenda porque nunca jamas me paso esto. Si se te ocurre otra cosa, decime por favor-gracias </p>


created: 2021-01-16T18:06:21-08:00
updated: 2021-01-16T18:08:44-08:00
title: FF slowing my online activity
tags: desktop;fix-problems;windows-10;e10s;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384539;
creator: fastfood
content:
<p>Why does FF show 5 windows in the Task Manager when I have only one FF window/tab open? FF is using 50% (one gig+) of memory even though there is only one FF window/tab open. This is slowing my computers online activity—sometimes greatly. Is there a way to fix this, other than not using FF? </p><p>I am using FF 84.0.2 (64-bit) with a 64-bit PC. All critical and security updates are up to date and the machine seems to be free of any malware.  </p><p>Thank you for your help. </p>


created: 2021-01-16T17:01:11-08:00
updated: 2021-01-16T17:01:11-08:00
title: Firefox prevents the tilde (~) key from working.
tags: desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: matxx_sas
content:
<p>Firefox prevents the typing (~) key from working on the <a href="http://typing.com" rel="nofollow">typing.com</a> website, and unfortunately I can't go through the lessons on the website because of this problem. </p><p>I tested in other browsers if the problem persisted and it appears that only firefox exhibits this behavior. </p><p>I also tested starting the browser by the way that disables the extensions and I continue the key without working. </p><p>Please, does anyone know any solution to this problem? I loved the Firefox browser and I don't want to leave it just because of that. </p>


created: 2021-01-18T15:06:23-08:00
updated: 2021-01-18T15:06:23-08:00
title: Jagged lines appear horizontal in middle of screen when scrolling or watching videos on Youtube
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: Yizee24
content:
<p>Hi,  I have a weird issue if I scroll with my mouse down a webpage I'll get these jagged horizontal lines in the middle of the screen but go away when I stop.   Also, when I watch a video where a lot of moving is happening like if it's a hockey game the middle of the screen just that jagged line across in just the middle.   What causes this and how do I get rid of it I don't notice on Internet Explorer browser and I've tried disabling hardware and stuff but doesn't work. </p>


created: 2021-01-18T15:05:56-08:00
updated: 2021-01-18T15:05:56-08:00
title: pdf viewer jumps pages when returning to firefox window
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: nikitis89
content:
<p>I have a file open with firefox's inbuilt pdf viewer. I switch to a different window. When I return to firefox's window, on my first click anywhere on the text, firefox will instantly jump a few pages forward. This only started happening lately, and happens often but not always. </p>


created: 2021-01-18T14:46:00-08:00
updated: 2021-01-18T14:46:00-08:00
title: Web page as app
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: OzSteveC
content:
<p>Hi all, </p><p>I am trying to use the page as app function in FF, 84.0.2. I have set both browser ssb flags to true, however it seems as though it requires FF to be open before that function will allow a web page to dispaly as an app. </p><p>I am primarily using it for my calendar. </p><p>It works well in Chrome. </p><p>Regards, </p><p>Steve </p>


created: 2021-01-18T14:03:35-08:00
updated: 2021-01-18T14:03:35-08:00
title: blocked search results on https://www.mypoints.com/search-and-earn
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: hmgrn1
content:
<p>I have been using <a href="https://www.mypoints.com/search-and-earn" rel="nofollow">https://www.mypoints.com/search-and-earn</a> for search to earn points for cash.  For some time now when I try to search hear the results are blocked.  Only blocked on Firefox, other browsers work fine.  How do I unblock this site on Firefox </p>


created: 2021-01-18T13:47:55-08:00
updated: 2021-01-18T14:02:07-08:00
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384976;
creator: mikhailbenis80
title:
An error occurred during a connection to www.youtube.com. Peer’s certificate has an invalid signature.  Error code: SEC_ERROR_BAD_SIGNATURE

content:
<p>An error occurred during a connection to <a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a>. Peer’s certificate has an invalid signature. </p><p>Error code: SEC_ERROR_BAD_SIGNATURE </p>


created: 2021-01-18T13:30:53-08:00
updated: 2021-01-18T14:27:32-08:00
tags: desktop;other;needsinfo;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384988;
creator: erdemerdem1797
title:
I am using dark theme. When I am browsing, there is a white page that appears before the page loads. How do I get rid of that white page that flashes?

content:
<p>I am using dark theme. When I am browsing, there is a white page that appears before the page loads. How do I get rid of that white page that flashes? </p>


created: 2021-01-18T13:25:59-08:00
updated: 2021-01-18T14:09:51-08:00
title: setting to allow Flash in Firefox 84.0.2?
tags: desktop;customize;windows-81;needsinfo;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
answers: 1384982;
creator: rb14
content:
<p><a href="https://support.mozilla.org/en-US/kb/end-support-adobe-flash" rel="nofollow">https://support.mozilla.org/en-US/kb/end-support-adobe-flash</a> says Firefox 84 still supports Flash.  Yet on some learning websites that use Flash still, like <a href="http://alison.com" rel="nofollow">alison.com</a> but it doesn't really matter where right, it shows this where the flash app should be and all blank white around it:  (see "capture" screenshot below) </p><p>And I can't click on it nor is there a pop-up bar nor a little plugin icon at the beginning of the URL / address box to click on. </p><p>How do i enable it? </p><p>I found this: (see "extensions,plugins,shockwave_flash" screenshot)  Am I close? :) </p>


created: 2021-01-18T12:04:49-08:00
updated: 2021-01-18T14:29:53-08:00
title: On screen Keyboard not working.
tags: desktop;fix-problems;needsinfo;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384989;
creator: ron.steinberg
content:
<p>On screen keyboard not working when using Firefox.  It will work with MS Edge, but not Firefox.  It flashes then disappears quickly when in Firefox.  It worked previously, but a few months ago it quit working. </p>


created: 2021-01-18T11:42:56-08:00
updated: 2021-01-18T14:08:27-08:00
title: Unable to change color for visited websites
tags: windows-7;desktop;customize;firefox-690;firefox-6903;
product: firefox
topic: customize
locale: en-US
answers: 1384981;
creator: condornarvik67
content:
<p>erride Color of Visited Websites since version 69.0.3 </p><p>Since after version Firefox 69.0.3 32bit, the visited website color can not be altered no matter what variation I try within General - Language and  Appears - Color.  Background and Text work fine though.  I can change the color on the color screen but it has no effect when I have visited websites after a Google search.  I pick the color via the rainbox color screen in the Color section.   </p><p>Being able to change the color for visited website to Red would make my life easier while doing searches to avoid repeatedly going to the same websites previously looked at.  Just for your info, I change the colors of the Background to Black, Text to White, and non-visited website to white. I have low vision and it makes it easier on my eyes. </p><p>I have this problem on my old Windows 7 with every version upward.  I just got a brand new Dell with Windows 10 and it has the exact same problem with both the 32-bit and 64-bit version of 84.0.2.  Hence, this is why I have not bothered submitting this issue until I got my Windows 10 unit. </p><p>On the Tools - Options - General - Language and Appearance - Color, I  have tried both Always Override and Use only with Hight Contrast Theme. Checking and un-checking Use System color and Underline weblinks had no effect.  None of these variations had no effect. </p>


created: 2021-01-18T11:34:35-08:00
updated: 2021-01-18T14:09:55-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384983;
creator: jopledge
title:
I can not get FIrefox to save my log in information.  It use to, why has it changed?  How do I get it back?

content:
<p>I can not get FIrefox to save my log in information.  It use to, why has it changed?  How do I get it back? </p>


created: 2021-01-18T11:22:20-08:00
updated: 2021-01-18T11:22:20-08:00
title: The scroll wheel does not work in Firefox
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: mwreding
content:
<p>The scroll wheel is not working in Firefox. It works in other programs, so it is not a problem with my mouse. </p><p>It just started today. I have cleared my data and cookies, and restarted Firefox. I have not installed any new extensions in months. </p><p>This is a serious usability issue. I will have to switch to another browser, that will allow the use of the scroll wheel. </p>


created: 2021-01-18T11:05:48-08:00
updated: 2021-01-18T14:05:56-08:00
title: firefox seems to be dying
tags: desktop;fix-problems;needsinfo;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384958;1384979;
creator: marklgsylvester
content:
<p>Firefox stopped loading facebook a few weeks back and I've been using Edge for FB. Today Firefox gives "SEC_ERROR_BAD_SIGNATURE" for a large number of sites, including gmail and all the google sites, while still working for other sites like BBC News. I get the impression that Firefox is being somehow "targeted"... I've used it for years, going back to its predecessors in the 90s and have resisted changing browser so far! </p>


created: 2021-01-18T10:49:03-08:00
updated: 2021-01-18T12:56:24-08:00
title: Language
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1384954;
creator: oilinvestor13
content:
<p>Oy Gewald! I made a mistake. I thought that I could download Mozilla Firefox in German, and also keep my original Firefox in English. Big Mistake. Now everything is in German on my Firefox site. How can I convert it back to English? I can read and speak German, but it is a second language for me...I prefer to do my personal business in English! Help! </p>


created: 2021-01-18T10:42:21-08:00
updated: 2021-01-18T12:29:25-08:00
title: firefox synch after computer restoration
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1384950;
creator: pierigd88
content:
<p>Hello everybody, first of all sorry if there are mistakes in my english or missuse of informatic terms, I am not a native speaker. </p><p>I did a complete restoration of my computer (installing again windows after formating the hard drive). I installed again firefox and connected it to my firefox account. I was expecting for firefox to synchronize itself and find again all my registered login passwords, tabs, ect.. </p><p>Instead of this, even if the synchronisation seems to occur (turning symbol) nothing happens after that. I can not find neither my old tabs or my log in informations. </p><p>I hope you can understand my problem and can help me to solve it,  </p><p>thanks in advance </p><p>Pierig </p>


created: 2021-01-18T09:42:13-08:00
updated: 2021-01-18T14:37:20-08:00
content: <p>Add a setting to change the address bar size. </p>
tags: windows-7;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384935;1384996;
creator: tekilburn
title:
How do you change the size of the address bar?  The font is too small to read on our TV from across the room.


created: 2021-01-18T09:34:46-08:00
updated: 2021-01-18T14:51:11-08:00
title: bluebillywig
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385001;
creator: gaalswijk
content:
<p>bluebillywig </p><p>player </p><p><a href="http://bluebillywig.com" rel="nofollow">bluebillywig.com</a> </p><p>name <a href="https://www.omroepgelderland.nl/nieuws/6719641/Scorende-Buitink-denkt-aan-vertrek-maar-blijft-het-liefst-bij-Vitesse" rel="nofollow">https://www.omroepgelderland.nl/nieuws/6719641/Scorende-Buitink-denkt-aan-vertrek-maar-blijft-het-liefst-bij-Vitesse</a> </p><p>movieplayer blue... is not working in f fox </p>


created: 2021-01-18T09:18:58-08:00
updated: 2021-01-18T10:42:59-08:00
title: Error Code " PR_CONNECT_RESET_ERROR"
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1384913;
creator: cathypelletier9
content:
<p>For the past week I have been getting the follow error message when ever I try to access <a href="http://www.kobo.com" rel="nofollow">www.kobo.com</a> or <a href="http://www.kobo.ca" rel="nofollow">www.kobo.ca</a> (I have accessed these websites from this laptop for several years, but all of a sudden I am having this problem): </p><p>"Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.kobo.com" rel="nofollow">www.kobo.com</a>. PR_CONNECT_RESET_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem." </pre> <p>I CANNOT contact the website owners as I cannot access their websites at ALL.  What to do????????? </p>


created: 2021-01-18T09:09:25-08:00
updated: 2021-01-18T10:43:41-08:00
title: Tabs showing up in Book Mark Tool Bar
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
answers: 1384915;
creator: cbachand1
content:
<p>I have 945 tabs that show up in what I'll call the "Bookmark Took Bar" just below the home page tool bar.  Most are duplicates.  I want to clear these and only have a few important tabs (bookmarks?) in the bookmark tool bar.  Can you help me. </p><p>Are books marks the same as tabs. How can I prevent this from happening again? </p>


created: 2021-01-18T08:58:09-08:00
updated: 2021-01-18T14:34:49-08:00
title: Garbled Text on Websites
tags: mac-os;desktop;websites;display;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1384916;1384926;1384974;1384994;
creator: MrBBPrinter
content:
<p>Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example. </p><p>I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this. </p><p>I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system. </p>


created: 2021-01-18T08:49:56-08:00
updated: 2021-01-18T14:46:11-08:00
tags: mac-os;desktop;other;needsinfo;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384984;1384999;
creator: hakr100
title:
Using Mac OS Big Sur 11.1 and Firefox 84.0.2, when I try to play videos on YouTube and select a video, the program keeps putting the same video up, no matter what I choose. This does not happen when I use Safari.

content:
<p>I have deleted the appropriate cookies, but as soon as I sign into YouTube, the problem as described re-occurs. </p>


created: 2021-01-18T08:47:50-08:00
updated: 2021-01-18T08:47:50-08:00
title: Reader mode omits first couple of paragaphs of Washington Post site articles
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: cbitner
content:
<p>The subject nearly says it all. I often have to resort to the extension "Tranquility" whenever reader mode fails to render a page correctly. </p>


created: 2021-01-18T08:29:33-08:00
updated: 2021-01-18T13:01:07-08:00
title: My master password isnt being accepted
tags: desktop;privacy-and-security_1;escalate;windows-10;masterpassword;masterpasswordreset;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384886;1384956;
creator: oldchap47
content:
<p>Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched up &amp;Firefox 84.02. This morning I noticed my network share from LP1 to DT1 wasnt working and found LP1 powered down. Powered it up &amp; it looked to be completing a patch (KB4598242) so let it finish successfully and logged in.  It wouldnt take the 2 master pw prompts although definitely typing them correctly. Poked around the forum that talks of key4.db, key3.db and logins.json. Only had key4db but had a loginsbackup.json. deleted logins.jason and renamed loginsbackup. reloaded. Same, so am stuck. Did notice as LP1 loaded after powering on  that a Firefox update occurred. Could one have messed the other? Anyway these things seldom happen on their own so what  went on yesterday. On LP2 I noticed that on each reboot I got 2 identical FFox windows. I tried refresh, uninstalling ffox &amp; mainteneance service, same. So I searched for the word firefox and deleted everything I could find and reinstalled FFox. Same, so switched off &amp; gave up. Perhaps I have sync between my devices, not sure. However I have never at any stage changed my master passwords which is the same on all 3 pc's. Any ideas?  Shame to lose over 120 passwords if I have to somehow start over again by uninstalling FFox and reinstalling..that'll take ages. And of course the password prompt is coming up all the time whilst typing this. Help please </p>


created: 2021-01-18T08:23:20-08:00
updated: 2021-01-18T08:23:20-08:00
title: Lost bookmarks, passwords, history after unlinked from Onedrive
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: suem_1977
content:
<p>Hello I was attempting to backup my c-drive documents to onedrive when my computer crashed. When I turned it back on I could no longer access any of the files I had attempted to back up on my C-drive (panic!). I looked online for advice and followed advice to unlink Onedrive and restart. I did this and managed to find my C-drive files (phew) but the whole of my desktop and browser history, passwords, bookmarks etc has been completely wiped. There is some really important things in there and I would really like to get it back. Any help much appreciated...I am not tech minded so any advice  as simply put as possible please.... </p><p>Thanks </p><p>Susie </p>


created: 2021-01-18T07:55:00-08:00
updated: 2021-01-18T14:34:43-08:00
title: Ramdomly high IO activity when watching video
tags: linux;desktop;fix-problems;needsinfo;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384993;
creator: mizuyoru.tw
content:
<p>It usually happens when I loading page or watching video on YouTube/ Bahamut Anime(<a href="http://ani.gamer.com.tw" rel="nofollow">ani.gamer.com.tw</a>). When it occurs, the video still can play until the video cache empty, and after switching to another and switching back, the page becomes all white except a loading circle at the center. This situation takes about 3~5 minutes. I have tried refresh firefox, and disable all addons. </p>


created: 2021-01-18T07:30:55-08:00
updated: 2021-01-18T10:48:06-08:00
title: blockchain login problem
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384918;
creator: peyman.m974
content:
<p>cant login to this link </p><p><a href="https://login.blockchain.com/#/login" rel="nofollow">https://login.blockchain.com/#/login</a> </p><p>when click on login nothing happen </p>


created: 2021-01-18T07:21:55-08:00
updated: 2021-01-18T15:15:16-08:00
title: how to block access to add-on tab ?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1385009;
creator: tpy73
content:
<p>Hello everybody ! </p><p>I want to restrict access to only one website on one computer. </p><p>For this, I use the add-on "Block Site", which works perfect ! </p><p>But as it's quite easy to go to add-on tab and disable this add-on, how prevent this by locking access to add-on ?? </p><p>Tried to search on the web, but nothing came up .... </p><p>Thanks in advance to all helpers ! </p><p>Thierry </p>


created: 2021-01-18T06:44:57-08:00
updated: 2021-01-18T06:44:57-08:00
title: Firefox Memory leak when opening a saved page
tags: windows-7;desktop;beta;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: peacock1
content:
<p>I saved a page for a later offline look at. I wanted to report it to developers. Where do I do that? </p>


created: 2021-01-18T06:43:10-08:00
updated: 2021-01-18T14:38:11-08:00
title: Can't install addons
tags: desktop;download-and-install_1;windows-81;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1384921;1384941;1384997;
creator: Halixer
content:
<p>When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection problem'. </p><p>When trying open '<a href="https://addons.mozilla.org/ru/firefox/'" rel="nofollow">https://addons.mozilla.org/ru/firefox/'</a> have 'PR_CONNECT_RESET_ERROR'. </p><p>I am thinking the reason of this errors is blocking requests to '<a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a>' by my internet provider (Beeline Kazakhstan). Because when I trying to connet to '<a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a>' using VPN or proxy I have no problems described above. </p><pre>I have no idea why this internet provider or goverment needs to block host '<a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a>' (they love to block various website just fo fun). May you help me bypass this problem? May be you know the way how to install VPN addon offline for Mozilla Firefox whithout acces to addons webpage. </pre> <p>Sorry for my English and thank you for reading (: </p>


created: 2021-01-18T06:29:48-08:00
updated: 2021-01-18T09:49:42-08:00
title: Auto sign in
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384899;
creator: rod18
content:
<p>Firefox used to automatically log me into web sites for which I have stored passwords Then it suddenly stopped </p>


created: 2021-01-18T05:42:35-08:00
updated: 2021-01-18T14:19:03-08:00
title: firefox setting import from another setting
tags: desktop;download-and-install_1;needsinfo;
product: firefox
topic: download-and-install
locale: en-US
answers: 1384985;
creator: ektron0116
content:
<p>Dear all,  How can I import setting from one computer to  lots of another computers for firefox setting? For example, I have setup setting as attachments, how can I import to another computer quickly? Thanks a lot. </p>


created: 2021-01-18T05:29:13-08:00
updated: 2021-01-18T05:29:13-08:00
title: Bookmark all synced tabs
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: xiazee
content:
<p>Is there any way to bookmark all synced tabs? I'm trying to move my open tabs from my phone to my pc. </p><p>I know you can right click a single synced tab and "Bookmark this tab". But I would like to do it for all open tabs.  </p><p>I know you can "Open all in tabs", but that is an awful solution due to lag and potential redirects. </p>


created: 2021-01-18T05:21:03-08:00
updated: 2021-01-18T05:21:03-08:00
title: History empty.
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: sergeirach01
content:
<p>When I open FF, there is no history even though I'm opted to "Remember history". How do I retain history? </p>


created: 2021-01-18T05:17:37-08:00
updated: 2021-01-18T05:17:37-08:00
title: unable to get sync my bookmarks, logins, extensions, I am using Linux Mint and Firefox 84.0.2
tags: linux;desktop;sync;firefox-840;
product: firefox
topic: sync
locale: en-US
creator: atson.nakayama
content:
<p>Cannot sync my bookmarks, logins, extensions in Firefox 84.0.2. Same thing with Ubuntu 20.04 and now Linux Mint latest stable version.  </p><p>Any tips appreciated. Thanks </p>


created: 2021-01-18T05:02:52-08:00
updated: 2021-01-18T13:17:22-08:00
title: Why isn't there a dark mode for support.mozilla.org ?
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384964;
creator: laasmiwalid
content:
<p>Even the dark reader add on is not working on <a href="http://support.mozilla.org" rel="nofollow">support.mozilla.org</a> </p>


created: 2021-01-18T04:36:55-08:00
updated: 2021-01-18T05:59:30-08:00
title: how to put my question related to Thunderbird?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1384858;1384862;
creator: aghurbal
content:
<p>I couldn't find where to ask about thunderbird. Somebody redirected me to the Thunderbird support <a href="https://support.mozilla.org/en-US/questions/thunderbird" rel="nofollow">https://support.mozilla.org/en-US/questions/thunderbird</a>  page but I couldn't find where to put my question. </p>


created: 2021-01-18T04:13:56-08:00
updated: 2021-01-18T04:13:56-08:00
title: Can't open received *.xlsm files
tags: desktop;download-and-install_1;windows-81;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: o4up
content:
<p>Good day, all, </p><p>I have a some problem. I received a *.xlsm file via e-mail, but when I click on it to download, firefox opens or saves it as *.xlsx </p><p>I tried this operation in other browsers, and they worked correctly. </p><p>Could you please help me to solve this problem? </p>


created: 2021-01-18T03:35:18-08:00
updated: 2021-01-18T04:08:21-08:00
content: <p>"Your browser is being managed by your organization". How do I remove/change this? </p>
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1384847;
creator: dudleyroach
title:
When I try to change the options in Firefox I noticed the following "Your browser is being managed by your organization"


created: 2021-01-18T03:34:23-08:00
updated: 2021-01-18T04:08:52-08:00
title: Unable to Open Kindle Cloud Reader.
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384848;
creator: fmclellen
content:
<p>Unable to Open Kindle Cloud Reader. </p><p>If you are using "Private Browsing" mode, please turn off this setting and try again. </p>


created: 2021-01-18T03:30:24-08:00
updated: 2021-01-18T03:30:24-08:00
title: Firefox gone nuts
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: maaold
content:
<p>Preface: Mac Hd replaced, OSX restored from Time machine backup. Prior to this every thing worked fine. </p><p>Now:  1) FF TOOLBAR bookmarks have disappeared completely, but NOT the bookmarks in the sidebar etc. 2) Despite clearing cookies, enabling them and clearing corrupt cookies - certain sites (FBook) do not load properly (they do in safari). (until corrupt cookies were cleared I couldn't even log in to Mozilla) </p><p>Tried: Returned to earlier profile, no help. All other aspects of OSX seem ok. </p>


created: 2021-01-18T03:20:05-08:00
updated: 2021-01-18T03:20:05-08:00
title: problem with privacy autorizations on sites
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: rosa.cavadini
content:
<p>i abitually open more sheets with varius pages of the same site (for example 4 pages of wikipedia) on some sites wher i have to consent the privacy i consent on the first page that i open but then i havce to consent on all the sheets i open, how can i make him understand that is the same sites and i alredy gave my consent? i tried to play with the options in pyvacy setting but the resuts don't change, i'm sure there is a way because if i stay in the same sheet it doesn't happen. </p><p>thanks </p><p>Rosa </p>


created: 2021-01-18T03:15:25-08:00
updated: 2021-01-18T04:12:11-08:00
title: Forbidden You don't have permission to access https://www.medischebanenbank.nl/ on this server.
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384849;
creator: mientje2
content:
<p>I've used <a href="https://www.medischebanenbank.nl/" rel="nofollow">https://www.medischebanenbank.nl/</a>  before but now I can't get access. I can still access it with google chrome and safari, but not with firefox 84.0.2 on my mac with Catalina. I have cleared all history, used the 'forget about this site' on it. Deactivated all add-ons, tried safe mode....nothing. No VPN, proxy as far as I know. What can it be???? </p>


created: 2021-01-18T02:36:01-08:00
updated: 2021-01-18T02:36:01-08:00
title: Redirect window.dump to a txt file
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: User16
content:
<p>window.dump("txt") is not working. I have set "browser.dom.window.dump.enabled" to true and "browser.dom.window.dump.file" : "c:\file.txt". </p><p>The file is created but it is still empty. </p><p>do you have any idea about this problem ? </p><p>thank you for your support. </p>


created: 2021-01-18T02:00:03-08:00
updated: 2021-01-18T02:28:57-08:00
title: Collections from Firefox for Android
tags: mac-os;desktop;beta;sync;firefox-850;
product: firefox
topic: sync
locale: en-US
answers: 1384839;
creator: gummipunkt
content:
<p>Hi, </p><p>I love the Collections feature of Firefox for Android and it makes so much more sense then bookmarks. Why I can't sync it to Firefox for Desktop (Mac in my case)? Or why I can't use collections on Firefox for Desktop? Would be another feature which Chrome and Co. doesn't have but makes the life much more easier. </p><p>Best, gummipunkt </p>


created: 2021-01-18T01:56:12-08:00
updated: 2021-01-18T01:58:44-08:00
title: Problem with version adapted for Macs based on Apple silicon
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384837;
creator: twmrsmy125
content:
<p>Hello, I downloaded the customized version of Firefox for Apple silicon based Macs and noticed a problem, the magnification icon (one of the three circles on each window) is compressed to the left and cannot be clicked (nor can it be seen). I'm pretty sure the problem happens because my computer is in Hebrew (I also set Firefox to Hebrew but this problem also happens in the English language of Firefox) </p>


created: 2021-01-18T01:39:50-08:00
updated: 2021-01-18T01:39:50-08:00
title: Firefox search engine settings keep resetting
tags: mac-os;desktop;other;searchhijack;firefox-840;
product: firefox
topic: other
locale: en-US
creator: alexander.rymashevskiy
content:
<p>I use Firefox on a Macbook. </p><p>I configured the search (about:preferences#search) to include only one search engine: DDG.  As a result, when the URL/search bar is focused, the bottom bar with "This time, search with..." is not displayed.  This is the expected behavior. </p><p>Starting about a month ago, it started exhibiting a bug: at random times, the search settings are getting reset.  So whenever I open a new tab and focus the URL/search bar, the bottom bar with "This time, search with..." is appearing and displays four icons.  When I go to search preferences, I see the same search engines that I removed a while ago. </p><p>This pattern has repeated about five times, and I'm getting tired of it.  Is there a way I can make sure that Firefox remembers my preferences and doesn't reset them? </p><p>Thank you, Alex </p>


created: 2021-01-18T01:20:33-08:00
updated: 2021-01-18T04:17:18-08:00
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1384853;
creator: model
title:
When are you going to fix shopee.co.th private message font to sellers keep disappearing or not showing up?

content:
<p><a href="https://support.mozilla.org/en-US/questions/1294401" rel="nofollow">https://support.mozilla.org/en-US/questions/1294401</a> it's been 6 months, you do nothing. </p>


created: 2021-01-17T23:21:48-08:00
updated: 2021-01-18T03:02:35-08:00
title: Adding events and meeting to calendar in Thunderbird
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1384840;
creator: aghurbal
content:
<p>I am new to Thunderbird. I received meeting request but I don't know how to add it. Thunderbird tells that in order to add events to calendar the calendar must be enabled however, it is already enabled. how to import google calendar also? </p>


created: 2021-01-17T22:37:57-08:00
updated: 2021-01-17T22:37:57-08:00
title: MacOS: Live TV streaming on Xfinity app blurs after 10 seconds. How do I fix it?
tags: desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: sinarades
content:
<p>Live stream TV on Xfinity app blurs after 8-10 seconds. Initially the picture is crisp and clear then turns fuzzy. </p><p>This does not happen when I access recorded versions of the same program.  The channels involved are not those restricted to be accessed only via my in-home wifi. </p><p>It occurs with a handful of certain cable network channels and it happens whether I'm using my laptop with Comcast or Charter ISPs.  This condition does not appear with other web browsers. </p><p>Nor does it happen on my iPad, just my MacBook Pro and it hasn't always been an issue with the MBP.  As far as a time frame goes, I would say it started happening within the last 6-9 months. </p><p>I appreciate any efforts to help.  Thanks. </p>


created: 2021-01-17T22:17:42-08:00
updated: 2021-01-17T22:17:42-08:00
title: having problem lunch local file from browser
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: sudarshanbaral16
content:
<p>i have been trying to lunch local app from browser. </p><p>i succeeded open .exe file, </p><pre>which is on registry by URL protocol  </pre> <p>but i cannot open file which isn`t in registry </p><pre>     .exe or specific file etc. </pre> <p>how can i solve this problem </p>


created: 2021-01-17T21:48:23-08:00
updated: 2021-01-17T23:30:27-08:00
title: Ad Blocking Needs to be removed to view website.
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1384820;
creator: HappyTrailz
content:
<p>I'm trying to post something on a website and this keeps coming up - "Ad blockers prevented your review submission. Please disable ad blockers from this page, then resubmit your review. "  HOW do I do this?  Thanks! </p>


created: 2021-01-17T21:40:51-08:00
updated: 2021-01-18T14:05:04-08:00
title: Printing from one website only
tags: windows-7;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384821;1384929;1384934;1384978;
creator: jamesbaker3510
content:
<p>When I try to print from one website only (<a href="http://www.si.com" rel="nofollow">www.si.com</a>), I get a phantom page at the top overlaying part of the web page I want to print. It is there on every printed page of that website only. It does not happen on chrome, nor on any other website with Firefox. See attached example. I am running Windows 7 64 bit professional and FIrefox 84.0.2 </p>


created: 2021-01-17T21:05:58-08:00
updated: 2021-01-17T21:49:41-08:00
title: PR_END_OF_FILE_ERROR
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1384814;
creator: vishnupunati2002
content:
<p>I'm getting this connection closed and pr_end_of_file_error for some websites and some are doing fine . Help me with this </p>


created: 2021-01-17T18:29:07-08:00
updated: 2021-01-17T18:29:07-08:00
title: Why does print and print preview take about 30 to 60 seconds to appear?
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: MikeDos
content:
<p>I have tried the existing recommendations to delete item(s) beginning with <strong>print_</strong> that had no effect. I copied prefs.js and removed all items beginning with <strong>print</strong> and replaced existing <strong>prefs</strong> file.  Curiously that change worked at least twice before trying <strong>PDF print preview</strong>.  After trying the preview the print function went back to taking 30 to 60 seconds to respond. </p><p>Print and print preview work fine in Chrome and Safari. </p><p>I have a macbook air and a new macbook pro.  The macbook pro works well.  I compared the  config print items and found no obvious discrepancies.  Both macbooks are on Firefox 84.0.2 </p><p>My significant other blames Apple.  I am convinced the problem lies with Firefox. Oh -- print screens are not worthwhile since we're talking a major time delay. </p><p>MikeDos </p>


created: 2021-01-17T18:12:08-08:00
updated: 2021-01-17T20:52:20-08:00
title: How does omnibox addSuggest work in private mode?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1384794;1384810;
creator: desertpureolive
content:
<p>I tried omnibox with the following code <a href="https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/API/omnibox/onInputChanged#examples" rel="nofollow">from MDN</a>. When I trying, I temporarily loaded manifest.json from about:debugging. This worked in a normal browser, and typing cs a show a some suggestion. </p><p>However, this suggestion feature is not working in private mode. This did not change even if <a href="https://support.mozilla.org/en-US/kb/extensions-private-browsing" rel="nofollow">I allowed it</a> to run in a private window. How can I get the omnibox suggestion feature to work in private mode? </p>


created: 2021-01-17T18:07:36-08:00
updated: 2021-01-17T18:07:36-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: SlimSylv
title:
I have a big problem, I seem to have lost my emails. I am having 'stroke' memory loss....a little confused....I tried everything I know, (courtesy of you beautiful peeps out there....Help, it's really big mess this time...

content:
<p>Not sure this time.......you guys have helped me before, (thanks heaps...BTW) luckily I did my Banking before it crashed! groan.....my guy has no idea...('cos he's dyslexic) ... years ago he did a course, then left it up to me! It's to do with the fact that I didn't understand how to create/data into emails &amp; such in the first place properly...now it's a big mess, plus for the life of me I couldn't remember how to fix up my emails, plus I had that problem of the long string of data that I have 'nursed' &amp; that has now totally disappeared! Not very easy to explain, sorry! I had about 5 years worth, Hmmmmm... But I can't explain where my emails have gone! I do still have a few listed 'bookmarks' in alphabetical order but I don't know how to restore them, (she said hopefully)! I still cannot find out where the emails 'live'.....they seem to have located themselves into a new format! (Oh yeah, about 9 months ago I figured out how to insert a 'NEW FOLDER' ..lol... that really helped.) Sigh...this has taken me about 6 hours to sort out.....I am so very grateful, I hope this time who knows, I might get to flex my Wings!!   LOL....SlimSylv.....Happy New Year to you all...Stay Safe...... </p>


created: 2021-01-17T18:03:34-08:00
updated: 2021-01-17T18:03:34-08:00
title: Como faço para remover essas laterais brancas do navegador?
tags: desktop;privacy-and-security_1;windows-8;firefox-840;
product: firefox
topic: privacy-and-security
locale: pt-BR
creator: cccpaes
content:
<p>a um tempo percebo essas laterais e até então não estava me incomodando, porém começou a me incomodar, o navegador não está em modo janela nem minimizado de alguma forma nem nada, ele está maximizado normal, porém mesmo assim ainda fica aquelas bordas brancas como se estivesse em modo janela e não consigo remover as mesmas! Percebi que ficou assim depois de uma atualização porém não sei qual, faz muito tempo talvez uns 3 anos eu acho ou mais. e dez de então nunca mais voltou ao normal esse detalhe no navegador! </p>


created: 2021-01-17T17:55:15-08:00
updated: 2021-01-17T21:45:41-08:00
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1384789;1384806;1384813;
creator: kendp
title:
I refreshed Firefox today at Firefoxes suggestion, and now all my bookmarks are gone.  I added the bookmark toolbar to try readd my bookmarks, but nothing sticks

content:
<p>I refreshed Firefox today on Firefoxes recommendation and now all my bookmarks are gone.  I added the bookmark toolbar to try re-add my bookmarks, but nothing sticks.  There is a sentence on the bookmark line saying it would be easier for me if I put bookmarks on the line and a link to manage bookmarks.  Nothing sticks to the  bookmark toolbar and nothing happens when I click the link.  Other  than switching to a new browser, which I am now seriously considering, how can I  fix this?  It took me a long time to get many of the important bookmarks in the folder </p>


created: 2021-01-17T16:25:06-08:00
updated: 2021-01-18T08:35:00-08:00
title: Importar claves desde Chrome a Firefox
tags: desktop;privacy-and-security_1;needsinfo;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: es
answers: 1384888;
creator: alexzambrano.m07
content:
<p>Hola, vi una respuesta pero no es lo que estoy buscando, ya descargué mis claves desde Chrome, y quiero importarlas a firefox como puedo hacerlo? </p>


created: 2021-01-17T16:05:06-08:00
updated: 2021-01-17T18:41:55-08:00
title: How do I recover passwords deleted in last Firefox update?
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1384768;1384792;1384793;1384795;
creator: catmcdonald
content:
<p>Greetings All, as a consequence of the last update of Firefox (16/1/21) I have lost all my passwords and bookmarks! I have deleted and reinstalled the program and was able to retrieve 6 passwords (that are more than 8 months old) the rest are missing. I have read and attempted to follow the instructions about the logins.json code without any luck. My system won't allow me to rename the file, there are as far as I can see no other corrupt versions of such a file. I have already spent fruitless hours on this. I have lost all my social media access as a consequence, lost my access to on-line learning and numerous other important access points. Can anyone help? Please! Yes, I am running AVG and something similar happened last year but on that occasion a fix from AVG solved the problem quickly. What can I do? </p>


created: 2021-01-19T14:39:07-08:00
updated: 2021-01-19T14:39:07-08:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: okaracal
title:
Opening a hidden div with a button is not working with Mozilla Browsers while working with all other modern browsers

content:
<p>We have a web site which is working perfect with all other modern browsers except Mozilla's. For this reason we are redirecting the users ,who uses Mozilla browsers, to another page that is saying Mozilla Browsers are not compatible with this web site and please use another browser. But this is not a good user experience and we need help about this problem. The problem is that; on a page there are divs which are hidden by default (with css 'display:none;'),and when a user clicks on a related button, a javascript function named as showhide give response and show the hidden div by making the related div unhidden ( with js command document.getElementById(arguments[0]).style.display = "block";) or on next click ( vice versa with js command document.getElementById(arguments[0]).style.display = "none";) This is working with all other modern browsers except Mozilla's. We tested this situation approximately for 6 months with the most up to date versions of Mozilla but nothing changed. Now we are using version 84.0.2  64 bit but nothing changed. We will be very glad if you can help us about this problem. With our best regards </p>


created: 2021-01-19T14:39:00-08:00
updated: 2021-01-19T14:39:00-08:00
title: Unable to successfully install FIrefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: tenglema
content:
<p>When I download a fresh copy of firefox and attempt to install it, the install seems to go ok. But when I activate firefox, it just comes up with a blank page, </p><p>I've tried uninstalling it and re-installing it 3 times now.. Same result. </p>


created: 2021-01-19T14:12:40-08:00
updated: 2021-01-19T14:12:40-08:00
title: video
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: cs
creator: jaroslavdon
content:
<p>Hello, I have a 720p and 1080p video biting on my hp 4545s laptop. Please help solve the problem. In microsoft edge and chrome they work normally. </p>


created: 2021-01-19T13:55:15-08:00
updated: 2021-01-19T13:55:15-08:00
title: Smazání zástupce Ostatních záložek z lišty záložek
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: cs
creator: pavel.14
content:
<p>Dobrý večer, </p><p>rád bych se na Vás obrátil s menším problémem. Na liště záložek se mi objevil zástupce do složky Ostatních záložek (možná jsem tam složku přetáhl omylem sám, ale to je vedlejší), jak je vidno na přiloženém obrázku a já si teď už delší dobu lámu hlavu, jak tohoto zástupce smazat, protože ho nijak nepotřebuji. Ze všech dostupných možností jsem nic nenalezl, jediná možnost, kterou jsem zjistil, je celou lištu záložek skrýt, což se tedy vážně nehodí, ale v nastavení jsem prostě žádnou možnost nenašel, a to jsem přemýšlel i o přesunu všech záložek ze složky Ostatních do jiné složky, ale bohužel, složka je defaultně nastavená a smazat ji nelze. </p><p>Nemáte prosím někdo návod, jak se toho odkazu na liště zbavit? </p><p>Moc a moc Vám děkuji za odpověď. </p>


created: 2021-01-19T13:52:30-08:00
updated: 2021-01-19T14:59:45-08:00
title: Firefox keeps redirecting http to https, and I need to tell it not to for a specific site
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1385268;1385279;1385284;1385293;1385313;
creator: veqryn
content:
<p>I have an ssh tunnel that I am using to access an AWS ElasticSearch instance running in AWS, so that I can see Kibana in my browser.  The tunnel is necessary because access is only allowed through a specific jump/gateway host that we have setup (this is very standard). </p><p>I used to be able to access this just fine with http://localhost:9200/_plugin/kibana But then ElasticSearch updated something to require that the 'HOST' header contain the original host, ie: <a href="http://search-blahblahblahblah.us-east-1.es.amazonaws.com" rel="nofollow">search-blahblahblahblah.us-east-1.es.amazonaws.com</a> </p><p>Ok, no matter, I'll just add an entry to my hosts file: 127.0.0.1       <a href="http://search-blahblahblahblah.us-east-1.es.amazonaws.com" rel="nofollow">search-blahblahblahblah.us-east-1.es.amazonaws.com</a> </p><p>Now, I can curl just fine, and using Chrome works just fine too: <a href="http://search-blahblahblahblah.us-east-1.es.amazonaws.com:9200/_plugin/kibana" rel="nofollow">http://search-blahblahblahblah.us-east-1.es.amazonaws.com:9200/_plugin/kibana</a> </p><p>But every time I try to use Firefox, it replaces the http with https, which obviously doesn't work because the tunnel is to port 80. </p><p><br> Yes, I realize that *.amazonaws.com is owned by Amazon and they have an SSL cert. </p><p>I have read a similar ticket, here: <a href="https://support.mozilla.org/en-US/questions/1209387" rel="nofollow">https://support.mozilla.org/en-US/questions/1209387</a> The acceptable answer in that ticket seemed to be to use a different domain for local development, which shouldn't be too hard to do, but in my case this is not a usable answer. </p><p>I should be able to override Firefox and tell it not to change a URL that I have put into it, at least for specific sites. </p>


created: 2021-01-19T13:37:22-08:00
updated: 2021-01-19T13:37:22-08:00
title: Random blocked pop=ups
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: sandy.duffy
content:
<p>I use <a href="http://familysearch.com" rel="nofollow">familysearch.com</a> regularly and from it I click through to <a href="http://ancestry.com" rel="nofollow">ancestry.com</a>, but sometime it randomly tells me that the pop-up is blocked, even though I've just accessed the same sight 30 times in a row. What would cause this and how do I fix it? I check the settings and the "block pop-ups" is unchecked. </p>


created: 2021-01-19T13:24:12-08:00
updated: 2021-01-19T13:24:12-08:00
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
creator: SlimSylv
title:
How do I identify emails that need monitoring? I WAS using the 'RED FLAG' method, seems this is no longer viable..I am a stroke victim, so any help would be wonderful!

content:
<p>I confer with the first comment, you lovely people have helped me so many times...I desperately need to monitor my emails, I WAS using the red flag method, can you suggest an alternative solution? I was self taught, now I am paying for it! There are several things I did initially, example, I have just learned how to make a NEW FOLDER, this year! Thanks so much in advance! Regards, Stay safe people! SlimSylv .....I have a desktop WIN10, Home, 64 bit..... </p>


created: 2021-01-19T12:36:40-08:00
updated: 2021-01-19T14:46:33-08:00
title: HTTPS-Only Mode
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385256;1385264;1385281;1385294;1385305;
creator: br5491
content:
<p>I want to use HTTPS-Only mode, but Firefox enforces it on my private network as well as the public network.  Because I do not have certificates for any of my private network hosts HTTPS-Only mode blocks all internal network traffic. The suggested temporary workaround is impractical.  Is there a way for Firefox to check the hosts file for a local name/ip or is there another fix for this? </p>


created: 2021-01-19T12:30:45-08:00
updated: 2021-01-19T14:48:43-08:00
title: Lost passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-820;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1385298;1385308;
creator: kathryn.deane
content:
<p>hi guys. My computer was running slowly, so I ran the reset programme as you recommend. You say that this doesn't affect stored passwords - but I've lost every single one of mine. and worse, it doesn'tseem to be saving any new ones either. </p><p>many thanks </p><p>Kathryn Deane </p>


created: 2021-01-19T11:48:05-08:00
updated: 2021-01-19T14:42:35-08:00
title: Favorites
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385299;
creator: franky5
content:
<p>I need to merge the contents of two or three folders into one folder.  Is there a way to do this? </p>


created: 2021-01-19T11:42:28-08:00
updated: 2021-01-19T14:44:22-08:00
title: alert
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1385302;
creator: erinosull
content:
<p>I use Firefox for work and I have a site that has a pop up window that shows me alerts.  When I use this site on Edge or Google the site makes either a sound or blinks in the taskbar or both.  On Firefox I cannot get it to do either of those.  The site seems to work best in Firefox but I need an alert sound or visual to let me know there is an item for me to review.  I have gone into settings and tried to change things to make this happen with no luck.  Any help would be appreciated. </p>


created: 2021-01-19T11:35:52-08:00
updated: 2021-01-19T11:35:52-08:00
title: Flashing and Flickering Screen
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: karr.abigail
content:
<p>Hi, I just installed FireFox on my Early 2011 MacBook Pro, and every time a page loads up, the screen flashes and flickers with long horizontal bars. It's not just the browser bar, it's the entire screen, and it's making FireFox unusable on my laptop. I tried changing the hardware acceleration, which reduced the amount of flashing but did not stop it from happening. I also tried running FireFox in safe-mode but I am still having the same issue. Any ideas on how I can fix this? </p>


created: 2021-01-19T11:27:58-08:00
updated: 2021-01-19T14:57:37-08:00
title: remove Other Bookmarks folder from Bookmarks Toolbar?
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385312;
creator: Imot
content:
<p>the Other Bookmarks folder suddenly appeared on the right side of the Bookmarks toolbar, is there any way to remove it from there? </p>


created: 2021-01-19T10:57:20-08:00
updated: 2021-01-19T14:46:12-08:00
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1385304;
creator: seacleer
title:
No Saving or Restoring of Windows and Tabs, Even With All Add-ons Disabled, Unless I Restart in Safe Mode

content:
<p>I have posed this question under "Fix slowness, crashing, error messages and other problems," and under "Other," and have not gotten a single response. So I am trying it again here. </p><p>This is a major glitch, and I am surprised that no one else is dealing with it too! </p><pre>Is there anyone who works for Mozilla who monitors these forums who can help? </pre> <h6 id="w_">=========</h6> <p>After upgrading to FF 84, my previous sessions are no longer saved and restored unless I restart in Safe Mode. </p><p>- I have Restore previous session checked in Preferences. </p><p>- I have opened new windows and tabs and one by one disabled and restored every add-on that I have had enabled and quit and restarted each time, until every single add-on has been disabled, and still the previous sessions are not saved and restored. </p><p>- I have looked in the sessionstore-backups folder with each restart, and there is never any file for the previous sessions in it.  </p><p>-  I have cleared all my cache before quitting and restarting. </p><p>- Again, even when there are absolutely no add-ons enabled, the previous session is not saved and not restored. </p><p>- Again, only when I restart in Safe Mode is the previous session saved and restored. </p><p>What is the solution? </p>


created: 2021-01-19T10:57:11-08:00
updated: 2021-01-19T14:20:41-08:00
title: Audio mp3 only saved as html although extension
tags: linux;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1385231;1385232;1385249;1385261;1385262;1385275;
creator: blazeditch
content:
<p>Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio download. However trying to download an audio no matter what format I write in file always download only webpage as .html never as .mp3. Looking at sourcecode (image attached) I found a detail containing "chrome" in webpage. Later, I tried downloading with Chromium at it worked properly. Does anyone know how to download this from Firefox?  </p><p>Thanks in advance for your help. P.D. I am using Firefox 84.0.2 (64-bit) for Ubuntu canonical - 1.0. </p>


created: 2021-01-19T10:50:29-08:00
updated: 2021-01-19T12:09:34-08:00
title: Testimonial carousel doesn't work in Firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1385202;1385230;
creator: mstrsl
content:
<p>Hello, Testimonial carousel on my website <a href="https://marcinbajena.pl" rel="nofollow">https://marcinbajena.pl</a> work on all browsers, exept Firerox. </p>


created: 2021-01-19T10:48:44-08:00
updated: 2021-01-19T14:50:33-08:00
title: 'Other Bookmarks' appears in Bookmark Toolbar, I don't want it!
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385310;
creator: Stephen5000
content:
<p>After using CCleaner, on opening FireFox I discovered an unwanted, 'other bookmarks' tab sitting on my toolbar. It won't move (click &amp; drag), and I want rid of it. I like having the double right arrow at the edge of the toolbar like it use to be. When I did a full browser 'refresh', it disappeared!  </p><p>However, on using CCleaner again, the darn thing reappeared. </p><p>How to I tell FireFox that I would like to be in charge of how it displayed, rather than some errant code that someone else thinks i want? </p>


created: 2021-01-19T10:35:49-08:00
updated: 2021-01-19T14:47:58-08:00
title: Firefox crashing constantly and incredibly unstable
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385200;1385307;
creator: elliotlandes
content:
<p>Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice). </p><p>Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure) </p><p>Not sure what info you need in order to help, but here is some of the crash report from the latest one today. </p><p>Signature 	servo_arc::Arc&lt;T&gt;::drop_slow&lt;T&gt; | servo_arc::Arc&lt;T&gt;::drop_slow&lt;T&gt; | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 	2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 	2021-01-19 18:12:21 UTC Uptime 	19 seconds Install Age 	845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 	2021-01-08 20:07:45 Product 	Firefox Release Channel 	release Version 	84.0.2 Build ID 	20210105180113 (2021-01-05) Buildhub data OS 	Windows 10 OS Version 	10.0.19042 Build Architecture 	amd64 CPU Info 	family 6 model 158 stepping 10 CPU Count 	12 Adapter Vendor ID 	 </p><p>Intel Corporation (0x8086) </p><p>Adapter Device ID 	 </p><p>UHD Graphics 630 (Mobile) (0x3e9b) </p><p>Startup Crash 	 </p><p>False </p><p>Process Type 	content Crash Reason 	EXCEPTION_ACCESS_VIOLATION_READ Crash Address 	0xffffffffffffffff Total Virtual Memory 	140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 	138,530,992,422,912 bytes (138.53 TB) Available Page File 	7,993,192,448 bytes (7.99 GB) Available Physical Memory 	4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 	48 EMCheckCompatibility 	 </p><p>False </p><p>App Notes 	 </p><p>FP(D00-L1100-W00001000-T000)  Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4  </p><p>Processor Notes 	 </p><p>processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash" </p>


created: 2021-01-19T10:09:49-08:00
updated: 2021-01-19T10:37:48-08:00
title: Why does firefox convert files sent by e mail to zip files
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385199;
creator: photoman3
content:
<p>I have had to replace several computers lately, when I restarted loading software onto them, I encountered a problem.  I receive e mails with files attached which are Corel Draw files. When I download them they come out as zip files and create a lot of files on the drive which make no sense  and have stuff in the files that don't do anything. I reverted over to a different browser that being Microsoft Edge which I don't like but it downloads the file perfectly  with no problems.......I have been a fan of Firefox for many years but recently there have been so many changes and up dates that things have been starting to change way to much.... I did go to the list of things to check and did not find anything relating to this problem. </p>


created: 2021-01-19T09:47:16-08:00
updated: 2021-01-19T14:47:29-08:00
title: Blocked Firefox Startup page
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385233;1385242;1385244;1385248;1385255;1385259;1385267;1385271;1385306;
creator: kmkatalinmsz676
content:
<p>Hi, It seem that the Firefox.exe was hacked on my PC. Namely, there is no way to get rid of some Turkish webpages like <a href="https://www.ahaberci.com/sifresiz-trabzonspor-konyaspor-canli-izle-bedava-bein-sports-1-canli-yayin-izle-justi-49375h.htm" rel="nofollow">https://www.ahaberci.com/sifresiz-trabzonspor-konyaspor-canli-izle-bedava-bein-sports-1-canli-yayin-izle-justi-49375h.htm</a> which appear on starting the Firefox. I checked for the malwares the PC with several antivirus software. I uninstalled Firefox and reinstalled it without saving data from the previous versions, with no success. I tried all methods offered by the Firefox Help, but does not work. Please,  help me to fix the problem. I am attaching screenshots to illustrate the problem. </p><p>Thank you, Katalin </p>


created: 2021-01-19T09:42:55-08:00
updated: 2021-01-19T09:50:09-08:00
title: creating a firefox account without losing history and bookmarks
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385184;1385185;
creator: alvilda.j
content:
<p>This question is on behalf of my mother, who has been using firefox for years and has an extensive 'library' of bookmarks and tags and history that she relies on and doesn't want to lose.  She either never has had, or has forgotten, a login password, and when prompted to request a new one, it appears that all her existing history would be wiped.  How can she ensure that all the painstaking work to create bookmarks and folders and tagged history is not lost?  How can she save this data so as to be sure to be able to access it?  Thanks in advance for any tips! </p>


created: 2021-01-19T09:10:06-08:00
updated: 2021-01-19T09:52:51-08:00
title: Transfer of FF Profiles etc.
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1385186;
creator: drc0304
content:
<p>I have a new W/10 PC. I downloaded and installed the latest version of FF 84.0.2 (64-bit) on the new PC. </p><p>Once I got it installed on the new PC, I went to the old PC and copied from users/myname/appdata/roaming/Mozilla (which I think is 32-bit) and used that file to replace the MOZILLA in the similar location on the new PC. </p><p>However, I started getting error messages about the profiles on the new system were inconsistent with the old system. So consequently, on my NEW PC, I was not able to transfer the bookmarks, profile, etc from the old to the new. </p><p>How can I successfully transfer my profiles and other FF info from the old (32-bit)  to the new (64-bit)? </p><p>THX  </p><p>Dennis </p>


created: 2021-01-19T09:04:47-08:00
updated: 2021-01-19T09:54:42-08:00
title: trojan spyware alert (hack)
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1385188;1385189;
creator: janmcbride
content:
<p>While on firefox my mac computer froze a voice came on and said trojan spyware alert error code ...call this number. I shut down my computer. I am on safari now. how do I get it off and can I open firefox again </p>


created: 2021-01-19T08:48:49-08:00
updated: 2021-01-19T08:48:49-08:00
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: sennenhundgroup
title:
Everytime Mozilla updates I lose my bookmarks. So frustrating! And YES I have viewed all the pages on Profiles, syncing etc and still I cant fix it. Why cant Mozilla make this process seemless?

content:
<p>Fix this crappy browser so your clients don't have to endure this needless problem...Every time Mozilla updates I lose my bookmarks. So frustrating! And YES I have viewed all the pages on Profiles, syncing etc and still I cant fix it. Why cant Mozilla make this my bookmarks process seemless.  </p><p>Please help so I don't have to rebuild my bookmarks every time Mozilla updates </p>


created: 2021-01-19T08:27:08-08:00
updated: 2021-01-19T08:27:08-08:00
title: Mac Big Sur on new Mac Mini M1
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: firefox1199
content:
<p>When the computer awakes from sleep, I can't click on anything within a browser window. I can't move between tabs either. The Firefox menu works and can select items in there. Restarting the browser fixes it. I got in touch with Apple yesterday and they said they couldn't help me because this is a Firefox problem. So here I am. </p>


created: 2021-01-19T08:10:35-08:00
updated: 2021-01-19T12:50:22-08:00
title: bookmark
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385190;1385239;
creator: fefe_9891
content:
<p>Hi everyone! I got two different type of mozilla's account: one professional, another private. Now I'm at home and I would like to enter in my professional mozilla account and see all my professional bookmarks. How could I change mozilla's account without mixing things like bookmarks? </p><p>Thank you </p><p>Goodbye </p>


created: 2021-01-19T07:29:50-08:00
updated: 2021-01-19T07:33:21-08:00
title: HTTPS-only behavior
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1385152;
creator: brianvt
content:
<p>I've had "HTTPS-only" turned on since it became available in a recent Firefox update, but its behavior seems very odd.  I frequently get the error window that says HTTPS isn't available and gives me the option to cancel or proceed to a non-secure site.  But most of the time, the page that opens when I click to proceed is indeed an https page. </p><p>Why is the Firefox module seeing these pages as non-https and not just opening them as they are? </p>


created: 2021-01-19T07:13:17-08:00
updated: 2021-01-19T12:36:14-08:00
title: Updated sites from Firefox Sync on other computers not showing up
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1385237;
creator: Anduma22
content:
<p>Good morning, </p><p>Hope this finds you all well and safe with 2021 well here. I got wondering about this hence me posting this to see about why the Firefox synced tabs information which I have my other laptops connected to my account doesn't have the updated sites shown or anything relevant to not having any tabs open since I don't have Firefox open on one of my other laptops but see an open webpage under Sync for it. Hope this makes sense for you to help out so I can see how to get around this if anything. Thank you. Hope to hear from one of you. Have a good day and stay safe. </p>


created: 2021-01-19T06:42:27-08:00
updated: 2021-01-19T06:42:27-08:00
title: Firefox Bookmarks Not Syncing
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: rayfoxdesign
content:
<p>On my last computer I had sync on and made sure to sync everything before I turned it in. </p><p>Now I set up my new computer and my bookmarks will not show up, as if they don't exist. I can't find any help anywhere as to how to make them appear. </p>


created: 2021-01-19T06:37:05-08:00
updated: 2021-01-19T06:37:05-08:00
title: Firefox İndirme Sorunu
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: tr
creator: afteraiofficial
content:
<p>Firefox üzerinden 4,0 GB boyutunda bir dosya indirmeye çalışırken yaklaşık 200 MB (örnek) indirince donup kalıyor ve indirmiyor, Firefox'u kapatıp açınca düzeliyor ancak yine 200 MB (örnek) indiriyor ve yine aynı sorun ile karşılaşıyorum. Yardımcı olursanız çok sevinirim. </p><p>İyi Günler </p>


created: 2021-01-19T06:23:04-08:00
updated: 2021-01-19T06:23:04-08:00
title: Tabs close after I press enter
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
creator: peterr222
content:
<p>Sometimes when I open a new tab and go to search something it will just close and bring me back to the previous tab after I press enter. This also happens when I open a link in a new tab so its not a problem with my enter button closing it. If I choose top open a link in a new tab sometimes it will close without me even clicking on the tab. </p>


created: 2021-01-19T06:17:15-08:00
updated: 2021-01-19T06:17:15-08:00
title: Disabling the mediabanner/popup thing
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: grobalork
content:
<p>Hi, </p><p>I'm trying to disable the media popup in windows 10, which appears when you lower your volume or skip a song or anything (see added image). I have a brand new pc and on my old pc i was able to fix this easily by doing this: go to about:config and change this: set media.hardwaremediakeys.enabled from true to false.  </p><p>I did that now, with my new pc as well. But i just does not work, i restarted my browser and pc after changing it, i set it back to true and back to false again, it just will not work.  </p><p>I googled this issue, but the only solution i find, is what i exactly the thing i described above, nothing else. </p>


created: 2021-01-19T06:12:39-08:00
updated: 2021-01-19T06:12:39-08:00
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: rbakererie
title:
firefox 84.0.2   seems to be using loads more ram   than what i had about 10 days ago as firefox version  slowness

content:
<p>this latest version firefox  is using multiple gigabits of RAM   and  hangs up and slows down  after being open more than an hour or 2 .... i am online usually  8 plus hours a day and keep firefox open most of the day </p><p>RAM usage in task monitor is   3.7 GB   to 9 GB   when it hangs up  </p><p>is there a fix ?? </p>


created: 2021-01-19T05:40:39-08:00
updated: 2021-01-19T13:22:09-08:00
title: Firefox won't print, an error occured while printing
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385247;
creator: tzikis
content:
<p>Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work. </p><p>Firefox refuses to print, no matter which printer I select, and even if I try to print to .pdf using Microsoft Print to PDF (or other, 3rd party ones, I tried). Other programs and browsers print just fine, it's only FF that refuses, and it refuses to do so with any printer, physical or virtual. </p><p>The error I get is a window titled "Print Preview Error" and the error message is "An error occured while printing" (see attached image). For what it's worth, when I go to the menu and select Print, I get the print preview just fine, it's only after I move on to the printer selection and click on Print that I get this error. </p><p>I've followed all the steps from: <a href="https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox" rel="nofollow">https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox</a> as well as: <a href="http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer" rel="nofollow">http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer</a> </p><p>And I've also tried using Safe Mode while doing that, as suggested here: <a href="https://support.mozilla.org/en-US/questions/854093" rel="nofollow">https://support.mozilla.org/en-US/questions/854093</a> </p><p>I hope you can help! I've been a Mozillian for more than 20 years, contributor, and volunteer, but this is making my work impossible and I'm forced to abandon FF due to this problem. </p>


created: 2021-01-19T05:39:36-08:00
updated: 2021-01-19T13:15:15-08:00
title: Firefox PDF viewer display old version of an overwritten PDF
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1385144;1385245;
creator: mezcalsss
content:
<p>Hi, we are web-designer. </p><p>We have replaced the first 2 PDF in the page <a href="https://www.gazebo.it/documenti-certificazioni/:" rel="nofollow">https://www.gazebo.it/documenti-certificazioni/:</a> </p><p><a href="https://www.gazebo.it/documenti-certificazioni/iso-9001-2015-web.pdf" rel="nofollow">https://www.gazebo.it/documenti-certificazioni/iso-9001-2015-web.pdf</a> <a href="https://www.gazebo.it/documenti-certificazioni/iso-14001-2015-web.pdf" rel="nofollow">https://www.gazebo.it/documenti-certificazioni/iso-14001-2015-web.pdf</a> </p><p>With firefox the preview still show the old version pdf, but if you download it, the version is correct. </p><p>The difference between two versions is in the first box bottom left: old one has only text, new one has a “Istituto Giordano” logo. </p><p>With Chrome, Safari, Opera, Edge, Explorer there are no issue. </p><p>Only firefox has this issue. </p><p>We tried to clear cache, browse in anonymous, modify PDF name... with no luck. </p><p>Thanks! Ste </p>


created: 2021-01-19T05:15:25-08:00
updated: 2021-01-19T05:15:25-08:00
title: Can't use Netflix: Error Code F7702-1290
tags: windows-7;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: hanneeth27
content:
<p>Hello!  </p><p>I can't use Netflix on my old Windows 7 machine. I'm sure my computer can handle the transcode but just in case - it runs an i3-2330M with 6GB of RAM. When I hover over a title, I can see the preview but when I click it, I end up with an error message. I run the latest Firefox version and have also restarted to check if it works but alas, to no avail. </p><p>I have attached an image below. Also, just in case, I have done the adjustments to Firefox's configuration from <a href="https://www.privacytools.io/browsers/#about_config" rel="nofollow">here</a>. </p><p>All help would be appreciated! </p><p>PS. Not sure if this helps, but Firefox couldn't play Spotify either! When I open the web Spotify player, I can see my playlists and such, but when I click on any song/album/playlists's play button, it doesn't respond at all! I have resorted to using the app, but am mentioning just in case if it helps figure out the problem/for other users having the same trouble as me. </p>


created: 2021-01-19T05:09:50-08:00
updated: 2021-01-19T14:43:45-08:00
title: Identifying Firefox extension by ID
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1385286;1385290;1385301;
creator: jplackey
content:
<p>Hey there! </p><p>We have error logs being created fairly regularly for user(s?) with a particular Firefox extension. We are trying to identify this extension to determine the cause. I know a reverse-lookup (ID to name) service exists for Chrome extensions. Is there something similar for Firefox extensions? Thus far, I haven’t been able to find one. </p><p>The extension ID/source in question is: <strong>moz-extension://ba9d01f7-5cbf-442b-94bf-f030a6fdc626/scripts/uninterrupt.js</strong> </p><p>Any insight that can be provided would be much appreciated. </p><p>Thanks! </p><p>(I originally posted this in the discourse forum, but this forum appeared to have a larger audience, so my apologies for the blatant cross-post...  but I'm kind of at a loss here.) </p>


created: 2021-01-19T04:39:16-08:00
updated: 2021-01-19T04:39:16-08:00
title: Autofill in SAP
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: iris.bratz
content:
<p>Hello There,  not sure if this question makes sense. But since some time I do have no longer the autofill information in SAP. And maybe this is in connection that I switched over to Firefox (from Internet Explorer)? </p><p>Would appreciate if anyone would take the chance to send an answer to my question. </p><p>Thanks in advance! iris </p>


created: 2021-01-19T04:16:51-08:00
updated: 2021-01-19T09:26:15-08:00
title: Finding Password
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1385117;1385125;1385174;1385177;
creator: mxnmnmpanda35
content:
<p>Is there a way for me to test out passwords without having to wait 15 minutes after testing out a few? I lost my password but there are usually a few combinations so I've been trying to brute force it but it just doesn't workout. Thankfully I have a backup profile but it is rather old and I'd like to sync stuff to that account but I also don't want to wipe my data because I have quite a few new bookmarks and things I keep to remind myself of stuff (I have way too many bookmarks). Thanks </p>


created: 2021-01-19T04:05:34-08:00
updated: 2021-01-19T04:05:34-08:00
title: Update issues
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: bjornsylwan
content:
<p>After updating Firefox forgets that I want .pdf files opened with Windows standard application instead of downloading them. Can Firefox be told to remenber my preferance? </p>


created: 2021-01-19T03:47:49-08:00
updated: 2021-01-19T03:47:49-08:00
title: Updatefehler
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: rentnerjo46
content:
<p>Hallo, seit dem Update auf Version 80 wird immer meine Konfiguration von Firefox zerstört. Ich muss dann sämtliche Einstellungen erneuern. Wenn das nicht abzustellen ist, werde ich Firefox de-installieren, obwohl ich seit Jahren Nutzer von Firefox bin. MfG rentnerjo46 </p>


created: 2021-01-19T03:38:10-08:00
updated: 2021-01-19T03:38:10-08:00
title: DOWNLOAD
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: rohitxp
content:
<p>FIREFOX PC-after downloading any software (in my case zapya) i m getting error upon installing that file source not present.i checked my antivirus,checked my permissions almost everything...!!! </p><p>EDGE- i downloaded same softwares on edge browser they installed perfectly without any problem. </p><p>Is firefox scanning my downloads and making them corrupt? </p>


created: 2021-01-19T02:34:26-08:00
updated: 2021-01-19T02:34:26-08:00
title: Pressing tab to focus search suggestions instead of search engines on search bar.
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: tbtt
content:
<p>Hello there, </p><p>I am using Firefox 84.0.3. When I type in the search bar suggestions show up that's ok but I feel a little awkward when I have to press Up/Down arrow to focus items in search suggestion list. Instead want to use the Tab key. If i want to change the search engine i can use Alt + Up/Down arrow. </p><p>Thanks. </p>


created: 2021-01-19T02:31:26-08:00
updated: 2021-01-19T04:28:24-08:00
title: Blocked Startup page
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385118;
creator: kmkatalinmsz676
content:
<p>Hi, At Startup Firefox opens the webpage "<a href="http://liberhaber.org" rel="nofollow">liberhaber.org</a>". To make change in Options, the access to Startup is blocked. I cannot do any change there. By control of Properties of the Firefox, it should open in an empty page (no specific page is defined). How can I got rid of this page?   Thanks, Katalin </p>


created: 2021-01-19T02:20:51-08:00
updated: 2021-01-19T02:20:51-08:00
title: Facebook, chats open in new window in messenger messenger
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: guniavavakho68
content:
<p>I go to Facebook, trying to open chat but it opens in new window in messenger, instead of opening in same Facebook website. Any solutions? </p>


created: 2021-01-19T01:53:44-08:00
updated: 2021-01-19T01:53:44-08:00
title: firefox import from another computer
tags: desktop;customize;settings;escalate;enterprise;
product: firefox
topic: customize
locale: en-US
creator: ektron0116
content:
<p>Dear all, How can I import setting from one computer to lots of another computers for firefox setting? For example, I have setup setting as attachments, how can I import to another computer quickly? Thanks a lot. </p>


created: 2021-01-19T01:41:52-08:00
updated: 2021-01-19T01:41:52-08:00
title: Malwarebytes Browser Guard
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
creator: akivafra
content:
<p>היי יש לי תוכנת הגנה של Malwarebytes ובדפדפן הקודם שלי הוא היה בסרגל של הדפדפן והגן מפני אתרים זדוניים. אני לא רואה אותו בדפדפן של ה FIREFOX איך אפשר להתקין אותו ? </p>


created: 2021-01-19T01:04:05-08:00
updated: 2021-01-19T01:04:05-08:00
title: IMPRESORA
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: es
creator: mjcalabuig
content:
<p>Hola, desde que instalé Firefox no consigo enlazar la impresora. No consigo encontrar la forma de que Firefox tenga permiso para conectarla. ¿Será eso? </p><p>Muchísimas gracias </p><p>Emejota </p>


created: 2021-01-19T00:37:37-08:00
updated: 2021-01-19T00:37:37-08:00
title: Multi-Account Containers extension
tags: mac-os;desktop;privacy-and-security_1;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
creator: steveaaayyy
content:
<p>I always have opened eBay login page in a Container, as you can see in the screenshot (purple bar).  Somehow, eBay still knows it's me (upper left corner), and doesn't ask for my username, as they already have/know it.  How can this be when Containers are supposed to empty all cookies upon closing? </p>


created: 2021-01-18T23:34:51-08:00
updated: 2021-01-19T02:46:09-08:00
title: Black Background on All Pages but Firefox Own Ones
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385101;1385108;
creator: antoinette.weibel
content:
<p>Dear All </p><p>Sorry to pose this question once more but the provided solutions in the FAQ will not fix my problem. I am working on a Mac. Since yesterday I have troubles with most pages on firefox as they all come in a black background/white (or different color) font design.  </p><p>I have already checked the preferences - these are as they should be (white background). I have also gone to "customize" and chosen "light". No change.  </p><p>What else could I try? It started yesterday without a concious attempt on my side to change something. I could have hitten some wrong buttom but I would not know. </p><p>Many thx already for whovever kind soul is going to help me. </p><p>Kind regards Antoinette </p>


created: 2021-01-18T23:28:21-08:00
updated: 2021-01-19T12:59:46-08:00
title: Firefox changes the file type during the downloading process
tags: mac-os;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1385121;1385123;1385178;1385240;
creator: nataliia.berdychevska
content:
<p>When I want to download a file with an appropriate file type, it is automatically changed to .zip. This behavior is observed only in Firefox browser, in others everything works well. Tried to reinstall Firefox - nothing changed. What should I do? Thank you in advance. </p>


created: 2021-01-18T20:24:14-08:00
updated: 2021-01-18T22:37:01-08:00
title: Combining multiple Firefox accounts inti one Firefox account
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385089;
creator: geoffmonck59
content:
<p>Hello i have 3 Firefox accounts with 3 different email addresses i wish to make one Firefox account that will have all the information of the 3 accounts then remove the extra accounts. Your advises will be greatly appreciated. </p>


created: 2021-01-18T20:20:09-08:00
updated: 2021-01-18T22:37:47-08:00
title: Firefox 84.0.2 not playing embedded Youtube videos.
tags: desktop;fix-problems;youtube;windows-10;firefox-840;youtube-issue;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385091;
creator: audio_downunder
content:
<p>Getting errors messages like; </p><p>An error occurred. Please try again later. (Playback ID: esTXxYqBr25ETVYS)  </p><p>Tried resetting FF, clearing cache and cookies etc. to no avail. </p><p>This started about a week ago. </p><p>Youtube webpage is working properly, just embedded videos are fubar. </p><p>Grrrrrrrrrrrrrr </p>


created: 2021-01-18T18:24:58-08:00
updated: 2021-01-19T12:03:40-08:00
title: (ProtonMail) How do I get a new page to load in the same page, not a new tab?
tags: desktop;privacy-and-security_1;windows-81;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1385048;1385059;1385063;1385064;1385065;1385070;1385076;1385102;1385103;1385104;1385148;
creator: pendantry
content:
<p>Hi; hope all is well in your world! </p><p>I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton offers one, so trying to find out more, and so am now exploring the proton site quite a bit. </p><p>I can log into ProtonMail itself very easily; I get directed to <a href="https://mail.protonmail.com/inbox" rel="nofollow">my ProtonMail inbox</a>. Cool so far. But clicking on 'help' takes me to <a href="https://protonmail.com/support/" rel="nofollow">ProtonMail Support</a>, <strong>in a new tab</strong>. Not so cool, because I'm now not logged in. If I hit the 'LOG IN' button at the top of that page, I can log in (again) very easily. <em>But it takes me back to my ProtonMail inbox!</em> Same problem if I try to log in to the <a href="https://protonmail.com/blog/" rel="nofollow">Protonmail Blog</a>. </p><p>I've tried everything I can think of. I've checked through all the ProtonMail support articles (that claim they are 'step by step guide to find easily your answer'); I've investigated 'Common Login Problems', and none of the offered solutions apply (I'm not having a problem logging in; I'm having a problem logging in to something other than the inbox.) I've tried disabling browser extensions; checked the settings of Javascript, Session Storage, and Cookies; even tried using a different browser. </p><p>I think the answer to this conundrum is to configure Firefox -- just for proton -- so that instead of opening a new tab it opens the content in the same tab. But I've searched Firefox help, and have not been able to discover how to do that. </p><p>I fear I am slowly but surely going insane. </p><p>Please help! </p>


created: 2021-01-18T18:10:27-08:00
updated: 2021-01-18T19:05:00-08:00
title: how to get car and movement in delivery maps
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385050;
creator: cjhaley.1001
content:
<p>I recently came back to Firefox but I no longer see a car on any of my delivery maps and I use delivery a lot. Any suggestions on how to fix? Did I miss a setting somewhere? </p>


created: 2021-01-18T17:56:57-08:00
updated: 2021-01-18T18:14:09-08:00
title: Firefox 84.0.2 showing logins that don't exist
tags: desktop;privacy-and-security_1;windows-10;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1385038;1385040;
creator: RealGomer
content:
<p>I let Firefox store my logins so I don't have to hunt no matter which computer I'm using. Lately, Firefox has decided to show logins that don't exist or haven't been used in decades (yes, DECADES). I ran CTRL-SHIFT- DEL, shut down and and restarted FF and rebooting. The fool things still show. What gives? How can these unneeded items be permanently removed? Thank you. </p>


created: 2021-01-18T17:51:25-08:00
updated: 2021-01-18T22:49:27-08:00
title: Top Site Icons Not Appearing
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385094;
creator: harris.alex625
content:
<p>Hi I've got some top sites pinned to my homepage, but for some reason a decent amount of the icons won't appear even if I change the image url that they're linking to. Is there any way to fix this, I'm a very visual person so having icons makes it much easier to browse </p>


created: 2021-01-18T17:46:34-08:00
updated: 2021-01-18T17:46:34-08:00
title: Blocked by error message (CORRECTION)
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: ClinicCom
content:
<p>In previous version I said "computer" where I meant "computer tech."  Nice fella but my machine hasn't worked right since he gave it a tune-up.  Howard </p>


created: 2021-01-18T17:41:01-08:00
updated: 2021-01-18T18:06:17-08:00
title: Blocked by error message
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1385036;
creator: ClinicCom
content:
<p>Help, please!  After a computer tech worked on my machine I've been unable to use FF.  I have no trouble downloading a file, but when I click on "Run" I get this error message:  "Can not create temp folder archive."  I can't get beyond that.  This may be related to 7-Zip, because that program always pops up with the error message.  What should I do?   </p><p>Howard Lewis </p>


created: 2021-01-18T17:22:55-08:00
updated: 2021-01-18T22:37:02-08:00
title: having problem launch local file from browser
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1385090;
creator: sudarshanbaral16
content:
<p>is it possible to kick open a local file(.exe .xsl  abc.xlsx etc..) from browser. i have tried to open by passing URl (file:///c:/..) but it download file every time when i try to access. i also tried registry editor to create a URL protocol however it only open .exe file.  and i cannot let client to add URL protocol by them self. please let me know how can i solve it. if not possible except just security issue please let me know a proper reason. </p>


created: 2021-01-18T16:43:57-08:00
updated: 2021-01-18T16:43:57-08:00
title: My laptop was stolen. I don't remember my old Firefox login. How do I sync with a stolen laptop?
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: markkliem
content:
<p>My laptop was stolen. I don't remember my old Firefox login. I need my Bookmarks on the old computer. How do I sync with a stolen laptop? </p>


created: 2021-01-18T16:09:36-08:00
updated: 2021-01-18T16:09:36-08:00
title: Estou Com Problemas para Salvar Boletos Em PDF!
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: pt-BR
creator: jotaramiro
content:
<p><em><strong>Boa Noite!</strong></em> </p><p>Não estou conseguindo salvar boletos no formato PDF! </p><p>Na caixa de seleção,onde deveria haver a informação "Microsoft Print to PDF", não há essa possibilidade de seleção. Não consegui navegando,ajuda para resolver o problema. Minha versão do Mozilla está atualizada... </p><p>Peço ajuda por gentileza! </p><p>Grato! </p>


created: 2021-01-20T15:07:58-08:00
updated: 2021-01-20T15:07:58-08:00
title: Upon start up Firefox (ver 84.0.2) will use 100% of my HDD for 45 to 60 minutes
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: stephen.m.taggart
content:
<p>Upon start up Firefox (ver 84.0.2) will use 100% of my HDD for 45 to 60 minutes, freezing my PC for that entire time.  This also happens when I start Firefox in safemode, and when I start my PC in safemode with networking.  I have cleared the cache, I have deleted each extension, I have even deleted each and every bookmark. I have deleted, redownloaded, and reinstalled the latest version of Firefox.  I have even done a full reinstall of Windows 10.  My HDD is less than two months old, and shows no errors when scanned.  This problem does occur with other browsers, but not for the same length of time, Chrome will use 100% of my HDD for one minute, tops.  Once Firefox stops doing whatever it is doing to my HDD after an hour or so, it will run in the background using 0% of my Disk.  Through all of this, the Memory use goes no higher than 18%, and CPU no higher than 45% for a few seconds. </p><p>If I open a second tab in Firefox, or a separate instance of Firefox, it does not use the HDD very much at all. </p><p>If I close all Firefox instances and then reopen a new one, it will, again bog down my HDD for about an hour. </p><p>The unacceptable solution I've come up with is to open Firefox immediately after turning on my PC and to leave it running in the background for that entire time. </p>


created: 2021-01-20T14:52:24-08:00
updated: 2021-01-20T14:52:24-08:00
tags: desktop;websites;
product: firefox
topic: websites
locale: es
creator: dateconfuria
title:
no puedo entrar en http://citavirtual.mppeu.gob.ve/   al tratar de recuperar contraseña sale todo ese texto AYUDA PLEASE

content:
<p>Ha ocurrido el siguiente error: exception 'Swift_TransportException' with message 'Expected response code 250 but got code "530", with message "530-5.7.0 Authentication Required. Learn more at 530 5.7.0  <a href="https://support.google.com/mail/?p=WantAuthError" rel="nofollow">https://support.google.com/mail/?p=WantAuthError</a> f1sm477944vkb.46 - gsmtp "' in /var/www/citavirtual_front/lib/vendor/symfony/lib/vendor/swiftmailer/classes/Swift/Transport/AbstractSmtpTransport.php:406 Stack trace: </p> <ol><li>0 /var/www/citavirtual_front/lib/vendor/symfony/lib/vendor/swiftmailer/classes/Swift/Transport/AbstractSmtpTransport.php(290): Swift_Transport_AbstractSmtpTransport-&gt;_assertResponseCode('530-5.7.0 Authe...', Array) </li><li>1 /var/www/citavirtual_front/lib/vendor/symfony/lib/vendor/swiftmailer/classes/Swift/Transport/EsmtpTransport.php(197): Swift_Transport_AbstractSmtpTransport-&gt;executeCommand('MAIL FROM: &lt;gtu...', Array, Array) </li><li>2 /var/www/citavirtual_front/lib/vendor/symfony/lib/vendor/swiftmailer/classes/Swift/Transport/EsmtpTransport.php(267): Swift_Transport_EsmtpTransport-&gt;executeCommand('MAIL FROM: &lt;gtu...', Array) </li><li>3 /var/www/citavirtual_front/lib/vendor/symfony/lib/vendor/swiftmailer/classes/Swift/Transport/AbstractSmtpTransport.php(441): Swift_Transport_EsmtpTransport-&gt;_doMailFromCommand('gtu.mppeu@gmail...') </li><li>4 /var/www/citavirtual_front/lib/vendor/symfony/lib/vendor/swiftmailer/classes/Swift/Transport/AbstractSmtpTransport.php(477): Swift_Transport_AbstractSmtpTransport-&gt;_doMailTransaction(Object(Swift_Message), 'gtu.mppeu@gmail...', Array, Array) </li><li>5 /var/www/citavirtual_front/lib/vendor/symfony/lib/vendor/swiftmailer/classes/Swift/Transport/AbstractSmtpTransport.php(168): Swift_Transport_AbstractSmtpTransport-&gt;_sendTo(Object(Swift_Message), 'gtu.mppeu@gmail...', Array, Array) </li><li>6 /var/www/citavirtual_front/lib/vendor/symfony/lib/vendor/swiftmailer/classes/Swift/Mailer.php(77): Swift_Transport_AbstractSmtpTransport-&gt;send(Object(Swift_Message), Array) </li><li>7 /var/www/citavirtual_front/lib/vendor/symfony/lib/mailer/sfMailer.class.php(300): Swift_Mailer-&gt;send(Object(Swift_Message), Array) </li><li>8 /var/www/citavirtual_front/apps/frontend/modules/autenticacion/actions/actions.class.php(463): sfMailer-&gt;send(Object(Swift_Message)) </li><li>9 /var/www/citavirtual_front/cache/frontend/dev/config/config_core_compile.yml.php(459): autenticacionActions-&gt;executeEjecutarRecuperarClave(Object(sfWebRequest)) </li><li>10 /var/www/citavirtual_front/cache/frontend/dev/config/config_core_compile.yml.php(952): sfActions-&gt;execute(Object(sfWebRequest)) </li><li>11 /var/www/citavirtual_front/cache/frontend/dev/config/config_core_compile.yml.php(947): sfExecutionFilter-&gt;executeAction(Object(autenticacionActions)) </li><li>12 /var/www/citavirtual_front/cache/frontend/dev/config/config_core_compile.yml.php(933): sfExecutionFilter-&gt;handleAction(Object(sfFilterChain), Object(autenticacionActions)) </li><li>13 /var/www/citavirtual_front/cache/frontend/dev/config/config_core_compile.yml.php(1031): sfExecutionFilter-&gt;execute(Object(sfFilterChain)) </li><li>14 /var/www/citavirtual_front/cache/frontend/dev/config/config_core_compile.yml.php(995): sfFilterChain-&gt;execute() </li><li>15 /var/www/citavirtual_front/cache/frontend/dev/config/config_core_compile.yml.php(1031): sfRenderingFilter-&gt;execute(Object(sfFilterChain)) </li><li>16 /var/www/citavirtual_front/cache/frontend/dev/config/config_core_compile.yml.php(665): sfFilterChain-&gt;execute() </li><li>17 /var/www/citavirtual_front/cache/frontend/dev/config/config_core_compile.yml.php(2352): sfController-&gt;forward('autenticacion', 'ejecutarRecuper...') </li><li>18 /var/www/citavirtual_front/lib/vendor/symfony/lib/util/sfContext.class.php(170): sfFrontWebController-&gt;dispatch() </li><li>19 /var/www/citavirtual_front/web/index.php(4): sfContext-&gt;dispatch() </li><li>20 {main} </li></ol>


created: 2021-01-20T14:43:03-08:00
updated: 2021-01-20T14:43:03-08:00
title: Recieving 403 messages on 2 websites that are used often.
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
creator: jm201905
content:
<p>All of a sudden - Both of these websites below give me 403 errors.  I cleared the CACHE, rebooted, checked the other settings - Nothing has been changed and I have the most recent FF version installed - 84.0.2 Also both of these can be accessed from any other browser - so it must be a FF issue.   </p><p>I have used both sites for a long time with no access issues.   </p><p><a href="https://www.abmp.com/" rel="nofollow">https://www.abmp.com/</a> and <a href="https://coursera.org/" rel="nofollow">https://coursera.org/</a> </p><p>All help appreciated! JM </p>


created: 2021-01-20T14:30:15-08:00
updated: 2021-01-20T14:30:15-08:00
title: Does Firefox use something in Google services?
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: mojotre
content:
<p>I stopped using Chrome a while ago and I use, ahem, Bing for searches.  Sometimes, when I click on a link I get a "404. That’s an error.  The requested URL was not found on this server. That’s all we know." while using Firefox.  I copy the link and paste it into the browser Edge and the site comes up no problem.  Does firefox used a cached version of Google while Edge does not?  Is there a way to resolve this? </p><p>I decided to stop using Google some time ago so made the full time change to Firefox and a different search engine.  A tad bothersome that Google is still there.  Not really interested in going to MS Edge... </p>


created: 2021-01-20T14:24:21-08:00
updated: 2021-01-20T14:24:21-08:00
title: Viewing special prices on manufacturer's website.
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
creator: CiaoBella1
content:
<p>Hard to explain why I am asking here, but here goes: </p><p>I am a reseller and use different sources.  One of our vendor's websites is showing me retail pricing <strong>after </strong>I login. Our special prices used to (and are supposed) be visible. If you don't log in, no prices are visible. My sales rep asked IT, who said to clear cache and cookies. And again today, he said it is on my end, not theirs. </p><p>Of course, that doesn't solve the problem. Do not even know where to begin. </p><p>Win10 Firefox 84.0.2 ABP </p><p>Thank you. </p>


created: 2021-01-20T14:17:34-08:00
updated: 2021-01-20T14:17:34-08:00
title: Java removal
tags: windows-7;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: wolfdad
content:
<p>I understand that Firefox does not support Java. I am using a win 7 laptop and use Firefox 95% of the time. Am I save removing Java from my computer? thanks </p>


created: 2021-01-20T13:49:58-08:00
updated: 2021-01-20T13:55:11-08:00
title: "simplify page" option missing in print preview
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385638;
creator: dplant
content:
<p>Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing.  I use this feature all the time.  Without it many pages are impossible to print.  How can I restore this feature? </p>


created: 2021-01-20T13:42:52-08:00
updated: 2021-01-20T13:42:52-08:00
title: Importing mobile Safari bookmarks into Firefox(Windows 7)
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: reedst2002
content:
<p>I want to import my mobile Safari bookmarks into Firefox on my desktop.  I have read many articles on here but none of them have helped.  I had hopes for this one(<a href="https://support.mozilla.org/en-US/questions/1285031" rel="nofollow">https://support.mozilla.org/en-US/questions/1285031</a>) but it was unclear whether the user was on a Mac or PC. </p><p>I have already installed iCloud for Windows and the iCloud Bookmarks add-on in Firefox.  I have supposedly performed the sync operation already, but nothing seems to have transferred. I have neither the Safari bookmarks in Firefox, nor the Firefox bookmarks in Safari(which I do not want or care about as Safari will be deleted when I am done with all this)  I don't see any options to adjust any kind of settings in either program. </p><p>I very much would like to get this iCloud thing to work.  If that continues to be unsuccessful, is it possible to create an HTML file from the mobile Safari bookmarks and import THAT into Firefox? </p><p>Any help is greatly appreciated! </p>


created: 2021-01-20T13:12:13-08:00
updated: 2021-01-20T14:35:08-08:00
title: How do I stop Firefox from opening links in a new window?
tags: linux;desktop;other;firefox-820;
product: firefox
topic: other
locale: en-US
answers: 1385642;1385656;
creator: sideburns
content:
<p>Currently, I'm using Firefox 82.0.2 on Fedora 31.  Recently, it's started opening most, but not all links in a new window instead of the current one.  Not on all sites, but most.  As a pair of examples, it opens links to articles on <a href="http://gasbuddy.com" rel="nofollow">gasbuddy.com</a> in a new window but not on Slashdot, and until a few months ago, it only opened a new window if I right-clicked and selected New Window from the context menu.  I'd like to get the old behavior back, as this is quite inconvenient. </p>


created: 2021-01-20T12:21:40-08:00
updated: 2021-01-20T12:21:40-08:00
title: NEW Firefox Incompatibility Issue with Google Products (G Drive)
tags: desktop;cookies;windows-10;firefox-840;
product: firefox
topic: cookies
locale: es
creator: pgu
content:
<p>Hi I’m having problems downloading only on “Google Drive”.   I have Windows 10, Firefox 84 (64 bits).  I can download the same files using an old notebook with an older version of Firefox. I have read the Forum issue "Firefox Incompatibility Issue with Google Products."  And the answer was that it was a cookies problem.  And it was proposed to allow the cookie <a href="http://googleusercontent.com" rel="nofollow">googleusercontent.com</a>, to make the site works in Firefox. It is not working for me  I am not using the  "Strict mode".  I set it to just "standart". I spent more than a day with this. I would appreciate any help. Thanks </p>


created: 2021-01-20T12:09:42-08:00
updated: 2021-01-20T12:16:12-08:00
title: privacy:resistfingerprinting
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1385602;
creator: darkohnanayaw
content:
<p>Can I still set my time to match my ip time even tho I change “privacy:resistfingerprinting”= true. Is there a way I can still solve my time to match my vpn ip after ? </p>


created: 2021-01-20T11:22:13-08:00
updated: 2021-01-20T11:54:41-08:00
title: Other Bookmarks on far right side
tags: mac-os;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385593;
creator: amylastlast123
content:
<p>In Firefox, the Other Bookmarks folder is on the far right of the toolbar. I've tried going into settings and changing it but I couldn't find it anywhere. It's kind of like in Chromebooks. I'm not sure how it happened, maybe when I was wiping down my keyboard with a cloth? If anyone could help please do. </p>


created: 2021-01-20T10:58:01-08:00
updated: 2021-01-20T12:04:14-08:00
title: browser.translation.bing.apiKeyOverride
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385598;
creator: 5264859
content:
<p>Hello, I insert on browser.translation.bing.apiKeyOverride KEY from <a href="https://portal.azure.com" rel="nofollow">https://portal.azure.com</a>, but translate not work on Firefox, can you help? Thank you. </p>


created: 2021-01-20T10:57:01-08:00
updated: 2021-01-20T13:03:15-08:00
title: Can't delete Other Bookmarks folder from bookmarks bar
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385604;1385608;1385618;1385623;
creator: slobodan.filipov
content:
<p>Hi community, </p><p>Somehow the Other Bookmarks folder showed up at the end of my bookmarks bar. I am pretty sure it was not there yesterday. I assume that somehow I accidentally placed it there. </p><p>The problem is that I can't either move it, or remove it from there. When you select it, delete option is grey and not available. Does anyone now exactly how to remove it from the bookmarks bar? </p><p>Thank you people... :) </p>


created: 2021-01-20T10:48:59-08:00
updated: 2021-01-20T10:48:59-08:00
title: Firefox Sync sign in is stuck
tags: mac-os;desktop;sync;firefox-840;firefox-8402;
product: firefox
topic: sync
locale: en-US
creator: alcocerp
content:
<p>Firefox Sync sign in is stuck. </p><p><strong>Console shows:</strong> WebChannel error: No Such Channel Working... Response not received for: fxaccounts:can_link_account </p><p>Firefox Browser 84.0.2 on macOS Mojave 10.14.6 </p>


created: 2021-01-20T10:42:00-08:00
updated: 2021-01-20T14:11:28-08:00
title: How can I contact Mozilla to remove a link to a page that no longer exists?
tags: desktop;other;escalate;bug_1;
product: firefox
topic: other
locale: en-US
answers: 1385643;
creator: neagle7
content:
<p>How can I contact Mozilla to remove a link to a page that no longer exists? The page was taken down, but all the info on the page pops up on the link when I search. </p>


created: 2021-01-20T10:36:18-08:00
updated: 2021-01-20T12:32:24-08:00
title: I CANNOT delete **all** my stored passwords at once?
tags: linux;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1385581;1385609;
creator: scott.petrack
content:
<p>I need to clear my personal data out of a computer before I return it to its owner. I am **absolutely** appalled and shocked by the fact that it seems to be impossible to clear out all my stored passwords on this firefox browser installation, unless I simply uninstall firefox -- which is exactly what I am about to do. And now that I am aware of this appalling security flaw, I am sorry to say that I will be uninstalling it from everywhere else I use it too.  </p><p>How can it possibly be that it is thought to be "OK" that in order to remove stored passwords, the user must remove each individual password separately. In my case, that is 227 passwords!! I can clear all browsing history, all cookies, all site-cache data, etc etc.... but several minutes of searching, both in the settings and more generally online, only has produced a way to remove passwords one at a time?  </p><p>If i have missed the UI to do this, then I apologize for being so annoyed -- but in that case I must report that the feature is EXTREMELY well hidden.  </p><p>I just cannot BELIEVE any browser I sign into with firefox sync almost instantly copies 227 passwords of mine onto a machine, and that I cannot remove them without doing several HUNDRED clicks.  </p><p>What am I failing to understand here? </p><p>It would be much appreciated if some future answer to this question could also be sent to scott.petrack@gmail.com. I do not think i will be logging into my firefox account again until I can feel more secure that the act of logging in won't copy hundreds of passwords in a way which I then need to spend hours removing.  </p><p>I loved this browser, but unless I am mistaken about this problem, I'm afraid I simply can no longer use it.  </p><p>This particular firefox browser is running on an old old lubuntu 386 laptop. Or rather, it is about to be "was running."  Perhaps this is a problem in some old old version of firefox which I am running because I am on such an old machine. It is 84.0.2 (32 bit) running on an old old Acer Aspire One.  If that is the case, may I a suggest that you add to your support pages some information on how to remove ALL saved logins in a single act. </p><p>Thank you scott petrack </p>


created: 2021-01-20T10:33:26-08:00
updated: 2021-01-20T14:16:02-08:00
title: tech scam locking firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1385644;1385648;
creator: mrgbejarano
content:
<p>a tech scam popped up on my firefox,  I didn't call number, tried to end task, but tab kept commeing back and blocking.  so I uninstalled firefox, and  changed my password.  I just want to know if it will be safe to download and use again? thank you </p>


created: 2021-01-20T10:00:23-08:00
updated: 2021-01-20T10:00:23-08:00
title: Problem with bookmarks bar / Problema con barra de marcadores
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: es
creator: alandesu
content:
<p>My problem is that the folder of "other bookmarks" appeared out of nowhere in my bookmarks bar and I can't remove it. </p><p>Mi problema es que la carpeta de "otros marcadores" apareció de la nada en mi barra de marcadores y no sé como sacarlo. </p>


created: 2021-01-20T09:42:26-08:00
updated: 2021-01-20T09:42:26-08:00
title: Faded leftover "burns" after using firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: Kobayashi.Kenji92
content:
<p>I have noticed that after using Firefox for a while when I close it the trace is left of the page I been watching or working in. Mainly it is visible through transparent windows (visibility stays after the Firefox window has been closed) and when the desktop background is changed to a dark blueish colour I can clearly see the faded Firefox page. Restarting PC changes nothing, the faded trace stays. It clears out after not using Firefox for a quite while. I really enjoy and prefer using Firefox to other browsers but this problem has been annoying me for a some time already. Any suggestions for fixes ? </p>


created: 2021-01-20T09:12:17-08:00
updated: 2021-01-20T09:21:25-08:00
title: Printer using system dialog box
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1385529;1385532;1385535;1385536;
creator: contact409
content:
<p>Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job. I can't find a setting to force Firefox to always use the system printer dialog box. Anyone know how to fix this? It's enough to make me stop using the browser becasue thr Firefox dialog box sucks. </p>


created: 2021-01-20T09:11:48-08:00
updated: 2021-01-20T10:46:58-08:00
title: Firefox "Print Preview" has disappeared from the File menu in 84.0.2
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385531;1385534;1385578;
creator: firefox1202
content:
<p>Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog.  Is this an upgrading error, or is it just the way Firefox will be now? </p>


created: 2021-01-20T09:05:09-08:00
updated: 2021-01-20T13:40:02-08:00
tags: desktop;bookmarks;windows-10;firefox-840;firefox-8402;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385539;1385628;1385632;
creator: hsconway5
title:
This crap appeared, on its own, on my Bookmarks Toolbar - displacing important (to me) custom bookmarks.  I want this crap gone, and my custom Bookmark Toolbar returned to >MY< control.

content:
<p><strong>The following is a screenshot of my Firefox browser.  Included is a BULLSHIT "Other Bookmarks" tab that has displaced existing custom bookmarks.  This is &gt;NOT&lt; helpful.  I want this crap gone, and control of my toolbar returned to ME.  How do I remove this tab from the toolbar?  And don't tell me it's an upgrade to the browsing experience.  If I wanted to group items with a shortcut on the toolbar I would have done so.  Note that I already have two groups on the toolbar.  I know what I'm about.  Give my back my toolbar with the custom bookmarks that &gt;I&lt; require.</strong> </p>


created: 2021-01-20T08:33:09-08:00
updated: 2021-01-20T09:58:04-08:00
title: Broken firefox browser appearing
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385553;
creator: alfie.gabriel1
content:
<p>Hi there, </p><p>Occasionally (every half hour or so) I will notice there are two Firefox browsers open (I use nightly), one which I am using and another that fills half the screen but is stuck as if it were trying to load up. It cannot be closed or minimized unless the 'Firefox has crashed' message pops up, I was wondering if this is an issue faced before and can be fixed or something new? </p><p>Thanks </p>


created: 2021-01-20T08:20:29-08:00
updated: 2021-01-20T08:20:29-08:00
title: Undesirable feature
tags: desktop;customize;windows-81;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: klokodunda
content:
<p>Hello! I love firefox, but latest versions have a feature that disturbs me a lot. I’m using more than one screen with different dimensions. Then I move firefox window from one screen to another, firefox automatically adjust his window size accordingly. Please, tell me, how I can disable that feature? Thank you! </p>


created: 2021-01-20T07:51:33-08:00
updated: 2021-01-20T09:55:47-08:00
title: Print Function doesn't work on a 4K SCREEN in FULLSCREEN/Maximized MODE
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385543;1385545;1385551;
creator: nilssamp
content:
<p>I noticed when I try to click on a link to print something the printing dialogue will be kind of out of focus (hidden) so I can't do anything but press ESC to get out of it. When I scale the Firefox window to a smaller size it works as intended. On my 2560x1440 screen it works in all window sizes. Only on my 3840x2160 screen this happens when the window is maximized. Would be nice if somebody could fix this! Thank you! Firefox 84.0.2 (64-Bit) Win 10. </p>


created: 2021-01-20T07:45:43-08:00
updated: 2021-01-20T14:43:12-08:00
title: Apple MACOS Big Sur
tags: mac-os;desktop;download-and-install_1;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1385544;1385657;
creator: malgropper
content:
<p>I have installed the latest version of FireFox and the browser will not open files i.e. Google. What do I have to do to make the Browser work? </p>


created: 2021-01-20T07:37:28-08:00
updated: 2021-01-20T12:32:46-08:00
title: pause a slideshow on website
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1385546;1385610;
creator: hhgoten
content:
<p>When viewing  for example the Guardian international site , there is always a kind of a slideshow in the most important topic. Today for example Biden und a bunch of pictures Trump leaving. Sometimes i like to have a closer look on one of pictures.  There is no copy/save image than. I like to have  a kind of pause button to interrupt the playing. Im running linux/ubuntu, but on win10 the same.  So I use the Print button to make a hardcopy, but this is not very "elegant". Any suggestions ? It's not a kind of blocking a popup. </p>


created: 2021-01-20T07:28:22-08:00
updated: 2021-01-20T09:53:44-08:00
title: pdf viewer wrong line highlighted
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1385549;
creator: ELECTRO_Boss
content:
<p>When I highlight specific text in the pdf viewer in Firefox for Windows and copy it the wrong part gets copied instead of the highlighted text. I copy the text 2 lines under the highlight. I have the problem only with specific pdf, for example with an ISO from breuth. When I use Adobe Acrobat, I don't have the problem. Maybe it is a software bug? </p>


created: 2021-01-20T07:14:12-08:00
updated: 2021-01-20T09:59:35-08:00
title: Firefox slows or even freezes when typing text
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385555;
creator: jan.haverkamp
content:
<p>Firefox slows down or even freezes for a longer time when I am typing in text in forms (like new GMAIL messages, search boxes, etc). Especially when I make mistakes and delete some.  </p><p>I have Refreshed Firefox and removed the Adblocker add-on, which I thought might cause the problem, but the problem persists. </p><p>Any idea how to tackle this? </p>


created: 2021-01-20T07:13:43-08:00
updated: 2021-01-20T07:13:43-08:00
title: browser.translation.bing.apiKeyOverride
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: 5264859
content:
<p>Hello, on Firefox I want to activate browser.translation.bing.apiKeyOverride, on site <a href="https://portal.azure.com" rel="nofollow">https://portal.azure.com</a> how I can receive browser.translation.bing.apiKeyOverride, can you help? Thank you. </p><p>P.S. From page <a href="https://wiki.mozilla.org/QA/Translation" rel="nofollow">https://wiki.mozilla.org/QA/Translation</a> I use J5dY1fzkZwQP2Mq56ssXFF/G0dwrscNmCjSgaxl0CNE= and TestFirefox and I receive error. </p>


created: 2021-01-20T07:08:04-08:00
updated: 2021-01-20T09:04:26-08:00
title: horní lišta záložek
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: cs
answers: 1385521;1385526;
creator: ZdenekC
content:
<p>V horní liště záložek se mi začal objevovat odkaz na složku "ostatní záložky". Tento odkaz tam nechci. Jak ho zruším? (Jde o zrušení tohoto odkazu, nikoliv o zrušení složky "ostatní záložky".) </p>


created: 2021-01-20T06:36:00-08:00
updated: 2021-01-20T10:53:10-08:00
title: Bookmarks toolbar not displaying any bookmarks.
tags: linux;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385556;1385567;1385569;1385576;1385583;
creator: yagyanshskumar
content:
<p>Since, the update to 84.0.2(64 bit), my bookmarks toolbar has stopped showing the bookmarks that reside under the Bookmark Toolbar folder and it keeps on showing the message "For quick access, place  your bookmarks h ere on the bookmarks toolbar.", even though I already have 10-12 bookmarks under bookmarks toolbar. </p>


created: 2021-01-20T06:29:06-08:00
updated: 2021-01-20T10:02:50-08:00
title: how I solve the issues?
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385557;
creator: jhond1762
content:
<p>Hello everyone, I believe you all are doing great. I am facing issues of bookmarking from last night. whenever I tried to bookmark a website it shows error while the other websites are simply bookmarked. I reinstall the Mozilla and there is no improvement occurred. It creates issue only for <a href="https://ihomedental.com/" rel="nofollow">ihomedental</a>   Guys, kindly help me in solving this issue and also do me a favor kindly check this website is bookmarked in your Mozilla . I am developer so bookmark is very important for me.  Thanks </p>


created: 2021-01-20T06:20:54-08:00
updated: 2021-01-20T06:20:54-08:00
title: Big Sur with ChipM1 freezed labels on Firefox 84.0.2 (64-bit) / Las pestañas se quedan congeladas.
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: es
creator: rafa.carrascoz
content:
<p>Hello, Do you know why my firefox  84.0.2 (64-bit) on Big Sur (MacMini Chip M1) the labels are freezed when you don't use it for a little time? </p><p>Now, I am using chrome, but I don't like much :( </p><p>Tengo firefox instalado en mi mac mini nuevo recien instalado con big sur y chip M1, y cuando dejo de usar firefox, las pestañas se qudan congeladas. de echo si hay un video de youtube se escucha per no se mueve nada. Solamente puedo cerrarlo y volverlo a abrir. ya he instalado dos versiones y me hace lo mismo. No quiero pero al final acabo usando chrome, un navegador que no me gusta, pero me funciona :( </p><p>Gracias! Thank you. </p><p>Rafa. </p>


created: 2021-01-20T06:17:45-08:00
updated: 2021-01-20T06:17:45-08:00
title: Sync when upgrading to new computer
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: davismbagpiper
content:
<p>On my old computer - Linux Mint 19 with current Firefox installed, I had enabled an account and set a master password. Now I'm upgrading to a new computer. Firefox does not recognize the old master password. I found the setting to enable a new account password, but through the multiple jumps needed to get this set up, it frequently locks me out for 15 minutes. You encouraged saving passwords in Firefox. Switching the method for storing the passwords between versions and then having frequent 15 minute lockouts will make me abandon this platform. I don't have time for this. I do have my passwords backed up, but there is no where in Firefox that I can see in the passwords section to import from Firefox. I'm very disappointed. </p>


created: 2021-01-20T06:13:00-08:00
updated: 2021-01-20T10:09:32-08:00
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1385500;1385562;
creator: mishel_5
title:
Why Simplify page for printing is not available 2021 at all? It is not grey, just not available as option at all?

content:
<p>Why Simplify page for printing is not available 2021 at all? It is not grey, just not available as option at all? </p>


created: 2021-01-20T06:10:28-08:00
updated: 2021-01-20T06:10:28-08:00
title: opening MHT-files stored on hard disk
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: stojfritz
content:
<p>Hallo,  since I've switched from InternetExplorer to FireFox as the standard browser, I cannot open MHT-files which I downloaded from the web. Firefox starts to open new tabs, by the second, endlessly. The process can be stopped only by killing Firefox with the TaskManager, several times. Is this a bug or a feature? Many thanks Ante </p>


created: 2021-01-20T05:39:29-08:00
updated: 2021-01-20T05:39:29-08:00
title: copy/paste
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: psinett
content:
<p>I sometimes copy and paste things from websites onto word documents. I like to keep the same style font/spacing/etc. when I do. When I use Chrome or Explorer or Edge the font and spacing stays the way it looks on the webpage, when I use Firefox it changes to the default (Times New Roman, double spaced, etc.). If I use "Merge Fonts" it only pastes to what the last thing I typed looked like (not what I want), and if I start a new document and paste something there, it's back to the default settings. Is there anyway to get this working the way I want it, or am I going to have to go back to a different browser for this particular issue? </p>


created: 2021-01-20T05:26:14-08:00
updated: 2021-01-20T05:26:14-08:00
title: Logins and Passwords
tags: desktop;other;passwords;escalate;windows-10;dataloss;passwordsdataloss;firefox-840;
product: firefox
topic: other
locale: en-US
creator: jimmabry
content:
<p>My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passwords shows no synced logins found. </p>


created: 2021-01-20T05:22:06-08:00
updated: 2021-01-20T05:29:43-08:00
title: Bookmarks Toolbar
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385490;
creator: ljf.315new
content:
<p>How can I remove "Other Bookmarks" tab from the Bookmarks Toolbar?  I have no clue how/why it has ended up there!  Thank you! </p>


created: 2021-01-20T05:03:41-08:00
updated: 2021-01-20T06:54:40-08:00
content: <p>By telling me HOW TO GET RID OF THIS SITUATION ! </p>
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1385501;
creator: fortuna18
title:
I have to give my password for Firefox many many times when I work with Firefox Lockwise!! This is really an impossible situation. How canI get rid of this. I hope that somebody can give me good advice. And thank you so much in advance.


created: 2021-01-20T04:55:18-08:00
updated: 2021-01-20T07:59:26-08:00
title: přišel mi mail s předmětem: Firefox Monitor našel vaši e-mailovou adresu v novém úniku dat
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: cs
answers: 1385510;
creator: rathauz
content:
<p>Dobrý den, prosím co s tímto? </p><p>přišel mi mail s předmětem: Firefox Monitor našel vaši e-mailovou adresu v novém úniku dat co s tím mám dělat? <a href="http://seznam.cz" rel="nofollow">seznam.cz</a> o žádném úniku neví.. </p><p>znění emailu: </p><p><br> </p><p><br> </p><p>Adresa <em>moje emailová adresa</em> se objevila v novém úniku dat </p><p>Firefox Monitor vás upozorňuje na úniky dat, jejichž součástí byly vaše osobní údaje. Právě jsme obdrželi informace o dalším úniku dat. </p><p><br> Nitro </p><p>Datum přidání: </p><p>19. ledna 2021 </p><p>Kompromitovaná data: Hesla, E-mailové adresy </p><p>Vyřešit tento únik </p><p>Zjistit více o službě Firefox Monitor </p><p>Data o únicích poskytuje Have I Been Pwned Přejít na nástěnku </p><p>Často kladené otázky </p><p>• 	Tato společnost či web mi nic neříká. Proč dostávám oznámení o tomto úniku? </p><p>• 	Je třeba něco dělat, pokud se únik odehrál před lety nebo šlo o starý účet? </p><p>• 	Právě jsem zjistil, že byly mé údaje součástí úniku dat. Co mám dělat dál? </p><p>Tento e-mail jste obdrželi, protože jste se zaregistrovali k příjmu upozornění od Firefox Monitoru. Nepřejete si už tyto e-maily dostávat? Zrušte jejich příjem. Toto je automaticky zaslaný e-mail. Potřebujete-li pomoc, navštivte Často kladené otázky. </p><p>331 E. Evelyn Avenue Mountain View CA 94041 </p><p>Právní informace • Podmínky a ochrana soukromí </p>


created: 2021-01-20T04:50:38-08:00
updated: 2021-01-20T04:50:38-08:00
title: Hide Menu bar - lost close, minimize, fullscreen Button
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: CK-PROM
content:
<p>We want to customize the look &amp; feel from firefox. We are using the userChrome.css file. </p><p>In the past we used  the following entry to hide the menu bar in Firefox: </p> <ol><li>toolbar-menubar </li></ol> <p>{display: none !important;} </p><p>Now on Firefox 78.6 (ESR Release) this works different. The menu bar is hidden but the close Icon (and the minimize/fullscreen Icons) are hidden too. </p><p>Is there a way to hide/disable the menu bar but keep these icons/buttons? </p>


created: 2021-01-20T04:48:42-08:00
updated: 2021-01-20T05:17:55-08:00
title: firefox tab
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
answers: 1385486;
creator: dominik.kiwitt
content:
<p>hey,yesterday i saw this folder "weitere lesezeichen" in the top right , next to my save tabs. how can i delete it or deactivate ? never had it before. hope someone has an idea how can i fix it. thanks for help. </p>


created: 2021-01-20T04:34:03-08:00
updated: 2021-01-20T04:57:24-08:00
title: Firefox does not load mainstream sites on work machine
tags: desktop;websites;windows-81;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1385477;
creator: alesalva
content:
<p>Hi, </p><p>I have installed Firefox on my second machine at work, and I find it impossible to use it as it does not connect to many of my company's services, but also on many mainstream sites.  </p><p>For example, when I try to load sites like <a href="http://theguardian.com" rel="nofollow">theguardian.com</a> I get a window with the warning: "Did Not Connect: Potential Security Issue", for others like <a href="http://nytimes.com" rel="nofollow">nytimes.com</a> the message reads "Warning:Potential Security Risk Ahead". The lists of sites where these happens is long. </p><p>The thing is that on my other machine at work these sites are working perfectly. I have just loaded Firefox on the new machine, I have not added any extensions or plugins yet. </p><p>I am about to loose the old work PC, and it would be a shame if on my new machine I had to use Chrome! </p><p>Any help is appreciated Thanks Alex </p><p>PS I am writing this from my own laptop and not from the work PC </p>


created: 2021-01-20T04:26:09-08:00
updated: 2021-01-20T04:26:09-08:00
title: How does Firefox determine the most recent downlaod folder? Why does it change arbitrarily?
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: johann.petrak
content:
<p>I have set the Downloads preference to "Always ask you where to save files".  </p><p>When I download a file (I usually download PDF files), Firefox presents the file picker dialog with some directory pre-selected. </p><p>I would expect Firefox to pre-select the directory where I saved my most recent file.  </p><p>However, Firefox often switches between several of my recent directory, seemingly absolutely arbitrarily. It would present the most recent directory e.g. 5 times in a row then suddenly switch to some other directory on its own.  </p><p>This is EXTREMELY annoying and bad, as it is easy to overlook the changed directory and save the file in an unintended directory. It happened several times to me.  </p><p>This behavior so destructive and annoying that I would consider it a bug that should get fixed (other browsers do not do this!). However if it is for some strange reason considered to be a feature, how can it turned off and how can Firefox be made to ALWAYS present the most recent download directory? </p>


created: 2021-01-20T04:23:46-08:00
updated: 2021-01-20T04:23:46-08:00
title: Saving downloaded stuff
tags: linux;desktop;other;firefox-680;
product: firefox
topic: other
locale: en-US
creator: numzer0
content:
<p>Is it possible to save anything Firefox already downloaded? Currently all the “save” buttons seem to mean “download”; even the “view source” button makes additional request which may fail <strong>or even redirect</strong> (so e.g. clicking that on http://a.b/c may led one to view-source:http://d.e/f if the former page became a redirect in the meantime) </p>


created: 2021-01-20T04:06:38-08:00
updated: 2021-01-20T04:06:38-08:00
title: firefox is doing this when i open something in facebook marketplace
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: crystalmoon47
content:
<p>The address wasn’t understood </p><p>Firefox doesn’t know how to open this address, because one of the following protocols (fb) isn’t associated with any program or is not allowed in this context. </p><pre>   You might need to install other software to open this address. </pre> <p>How can i fix this? </p>


created: 2021-01-20T03:50:21-08:00
updated: 2021-01-20T12:50:34-08:00
title: Remove a second firefox installation on Windows 10 without reinstalling
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1385478;1385492;1385550;1385614;
creator: carl42
content:
<p>I find I have two copies of Firefox, in both the Program Files and Program Files (x86) folders.  Both of them are 64-bit however, and there is only one entry in Programs and Features. </p><p>How do I remove one of these copies cleanly?   The only problem it causes is that firefox appears twice on the default browser settings page, which is annoying. </p>


created: 2021-01-20T03:46:33-08:00
updated: 2021-01-20T03:46:33-08:00
title: Download progress icon doesn't work
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: pdsimdars
content:
<p>That download progress icon on the upper right used to always work and lately it has stopped.   I have version 84.0.2 for Ubuntu Linux.   I click on it and nothing happens.  I like to check the speed to see if maybe I should switch to a different VPN server or not. </p>


created: 2021-01-20T03:43:28-08:00
updated: 2021-01-20T05:01:20-08:00
title: Facebook pop up
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385479;
creator: georgedyson1
content:
<p>I have never and will never use Facebook but I keep getting these annoying little square pop ups with the Facebook icon in them regardless. I have read the fixes on the web for this but they all assume you are using Facebook which I am not. So is there any way to stop this happening? It is incredibly annoying especially as I detest Facebook and all the problems it is causing in society. </p>


created: 2021-01-20T03:20:16-08:00
updated: 2021-01-20T09:52:06-08:00
title: Other Bookmarks
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385488;1385547;
creator: ya226688
content:
<p>Clicking  'Other Bookmarks' on the right side of the bookmarks bar cause firefox to stuck for few seconds .No problem with getting to the 'Other Bookmarks' from the 'Show sidebars' .  Right click on 'Other Bookmarks'  gives inactive 'Cat' and 'Delete' options. How to solve that uncomfortable placing of the 'Other Bookmarks' so the place of the 'show more bookmarks' 2 arrows mark will get back to the right side on the browser ? Thanks in advance </p>


created: 2021-01-20T03:01:24-08:00
updated: 2021-01-20T09:29:43-08:00
title: HTTPS and SSL on Localhost Required Now?
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1385508;1385540;
creator: wilko007
content:
<p>Hi, I've recently learned, like others, that the Firefox browser no longer supports plain http requests and automatically diverts to https. I develop websites and have in the past used Apache Virtual Hosts. I want to be able to achieve the same thing, specifically, I want to use the domain name the site will eventually be hosted on, but point to a local directory: localhost/mywebsite  <a href="http://newWebsite.com" rel="nofollow">newWebsite.com</a> </p><p>I'm getting the impression that I will now have to create SSL Certificates for each local site now, so that I can use the https (port 443) protocol. Am I right to assume this, or am I missing something that will make my life easier? I have looked online, but can't find much in the way of answers. </p><p>Thanks for reading. </p>


created: 2021-01-20T02:31:15-08:00
updated: 2021-01-20T05:03:45-08:00
title: message as "read" marked.
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1385480;
creator: rudolf_mueller
content:
<p>The message should only be marked as read if it has been opened.  I can no longer find a setting for such behavior. </p>


created: 2021-01-20T02:10:10-08:00
updated: 2021-01-20T02:10:10-08:00
title: stored password security in firefox
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: stuff3
content:
<p>I just installed Brave, and clicked on "Import settings &amp; bookmarks", then chose Firefox from a popup list </p><p>Without typing my password, or doing anything else, Brave then instantly imported all of the saved passwords that I had stored in Firefox. I can now view all of my most secret saved passwords of Firefox... in Brave </p><p>This makes me wonder, if Brave can instantly import (and display in clear text) all of my Firefox saved passwords, couldn't any other rogue app do exactly the same? </p><p>Shouldn't they be stored in an encrypted format, at least? </p><p>Am I missing something or are the passwords wide open that Firefox saves? </p>


created: 2021-01-20T01:46:02-08:00
updated: 2021-01-20T01:46:02-08:00
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: m.hougardy
title:
Modifications des options relatives aux programmes à utiliser sans cesse éliminées et restaurées à "enregistrer"

content:
<p>Tous les jours je modifie les options des MP4 et PPS et demande d'utiliser VLC et Powerpoint cela fonctionne. Mais en quelques heures tout se remet à "Enregistrer" ss intervention de ma part cela se passe tous les jours et deviens agaçant. Pourtant word et d'autre programmes ne se modifient pas. N'y a t'il pas moyen de bloquer toute modification à ce tableau de paramètres. </p>


created: 2021-01-20T01:34:05-08:00
updated: 2021-01-20T05:05:04-08:00
title: Not able to access google or any of its features
tags: linux;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1385481;
creator: iampharikrishnan
content:
<p>I have been getting "PR_END_OF_FILE_ERROR" when trying to access google or any of its services like youtube or gmail etc. I have not tampered with any of the default settings. Please provide me with a solution. </p>


created: 2021-01-20T01:19:41-08:00
updated: 2021-01-20T07:39:07-08:00
title: Ostatní záložky na liště, PROČ?
tags: desktop;customize;windows-10;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: cs
answers: 1385505;
creator: 150koni
content:
<p>Proč se mi na liště u záložek začalo objevovat tlačítko Ostatní záložky. Nechci ho tam a překáží mi. Nelze ani odstranit v nastavení. Prosím o odstranění, nebo alespoň možnost odstranění, jelikož na tohle mám na liště už jiné tlačítko "zobrazení postranní lišty", kde jsou mimo jiné i ostatní záložky.  </p><p><br> Děkuji za odpověď, s úctou, Miroslav Diopan </p>


created: 2021-01-20T01:07:27-08:00
updated: 2021-01-20T05:57:00-08:00
title: How to Reduce Bookmarks
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385496;
creator: beingbeauteous22
content:
<p>I used to have Roomy Bookmark App instaled and Im still missing it :(  Is there a way to reduce bookmark size to favicons and see the name of it when I hover over it? And not having to fix it after each update? I love Firefox but this one thing is really to improve because I have so many bookmarks its hard to expand the list of it everytime. </p>


created: 2021-01-20T00:56:10-08:00
updated: 2021-01-20T14:01:59-08:00
title: Firefox won't play any videos on a fresh install
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385482;1385607;1385640;
creator: ffox1987
content:
<p>I just formatted and installed Windows 10 (Pro N, 64-bit, 1909 update) and then installed firefox. </p><p>To my surprise, no videos can be played on any website (except youtube). </p><p>The video either doesn't load or shows the "Error loading player: No playable sources found" error. </p><p>I had no extensions installed, tried refreshing, tried disabling hardware acceleration; nothing solved it. </p><p>All content plays fine on chrome. </p>


created: 2021-01-20T00:48:32-08:00
updated: 2021-01-20T05:08:49-08:00
title: Password Accidentally deletd
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1385483;
creator: kimjennie536
content:
<p>Hello! I accidentally deleted my password for a site and I do not know how to get it back. Please help me. I need a step by step process. Thank you! </p>


created: 2021-01-20T00:39:20-08:00
updated: 2021-01-20T00:39:20-08:00
title: Background image
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: dudam_851932
content:
<p>How to add background image to default Firefox homepage and new tab page in windows 10?  The present default is showing just white color in background....I want to add my custom background image(not a solid color) to it like chrome browser. </p>


created: 2021-01-20T00:17:53-08:00
updated: 2021-01-20T00:17:53-08:00
title: set "print with system dialog" as default
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: Shht_Im_Batman
content:
<p>dear ladies and gentlemen, </p><p>Firefox has been delivered with the new print dialog since version 82. </p><p>I have to print around a hundred PDF files at work (usually only the first page of the document). The new print dialog means that there is a lot more work for me here. </p><p>Is it possible to set the "old" system print dialog by default or to instruct firefox to always print only the first page of the document by default? </p>


created: 2021-01-20T00:13:14-08:00
updated: 2021-01-20T02:45:01-08:00
title: error message pops up when i try access a bookmark.
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1385435;1385445;
creator: daniel.v
content:
<p>hi, </p><p>i have been experiencing an error message when i try access a web page, "The service is unavailable.", that i use all the time. </p><p>i tried access this page on other browsers and on my phone and the web page is up and running. the strange thing is that i use this page everyday, i havent changed any of my settings and all the other pages i use are working fine. </p><p>kindly advise how to fix this. </p><p>kind regards Daniel V </p>


created: 2021-01-20T00:01:33-08:00
updated: 2021-01-20T00:01:33-08:00
title: Why does Firefox appear twice in WIN 10 > Settings > standard app??
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
creator: gauteov
content:
<p>Working with problems with TrueKey. Opens Chrome when Firefox is standard browser. Looking into the standard apps settings, Firefox has two entries. Is this a bug or residue form earlier versions? There is no difference in settings following this or that entry. </p>


created: 2021-01-19T23:54:03-08:00
updated: 2021-01-19T23:54:03-08:00
title: Can't move bookmarks in "more bookmarks" menu
tags: desktop;bookmarks;firefox-840;firefox-8402;
product: firefox
topic: bookmarks
locale: en-US
creator: vanyerfedos
content:
<p>As you can see in attached GIFs, bookmarks in superior bookmark bar can be moved easily just as should be, but in additional bookmark field they can't be moved at all. I try to move them, but there is no "insert here" line appearing, and after I release my left mouse button it somehow opens the bookmark the cursor was on at the release moment. No matter fullscreen or windowed mode. I have custom "animated Codama" theme and some add-ons like "Midnight Lizard" and "uBlock", but disabling any of them doesn't help. Any ideas? </p>


created: 2021-01-19T23:49:33-08:00
updated: 2021-01-20T11:01:22-08:00
title: Yer imleri araç çubuğuna eklenen "Diğer yer imleri"
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: tr
answers: 1385443;1385585;
creator: wsalihdemir
content:
<p>Yer imleri araç çubuğuna kendi kendine "Diğer yer imleri" klasörü eklendi ve bir türlü kaldıramıyorum. </p>


created: 2021-01-19T23:04:50-08:00
updated: 2021-01-20T08:54:39-08:00
title: Únik dat - co vše dělat
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: cs
answers: 1385509;1385524;
creator: martina.vlahacova
content:
<p>Dobrý den, byl mi firefoxem do emailu nahlášen únik dat. Obratem jsem si změnila hesla na emailech, přímo v účtu firefox, v bance.. Je potřeba změnit hesla úplně na všech webech, které používám (e-shopy, atp.)? Děkuji za rady a tipy,co ještě dělat. Martina </p>


created: 2021-01-19T22:32:24-08:00
updated: 2021-01-20T10:22:29-08:00
title: Outros favoritos na barra de favoritos
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: pt-BR
answers: 1385566;
creator: godoyarthurc
content:
<p>Boa noite, pessoal! Hoje, do nada, apareceu uma pasta "Outros favoritos" na minha barra de favoritos. Só que não estou conseguindo tirar ela daqui e deixar somente os meus sites que deixei como favorito. Podem me ajudar? C= </p>


created: 2021-01-19T21:38:20-08:00
updated: 2021-01-19T22:19:23-08:00
title: "Other bookmarks" folder in bookmark toolbar
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385414;1385416;
creator: hendika93
content:
<p>Hi, </p><p>I would like to know how to remove other bookmarks folder from bookmarks toolbar. The folder not used to be there. It suddenly appear, and i would like to remove it </p>


created: 2021-01-19T21:27:28-08:00
updated: 2021-01-19T21:27:28-08:00
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
creator: galaz77
title:
Why does Firefox open an additional browser printer dialogue box whenever I use Dymo Labelwritter 450 Turbo

content:
<p>Whenever i print a label off eBay with my Dymo Labelwritter 450 Turbo thermal printer, firefox opens an additional printing dialog box. how can i stop this? </p>


created: 2021-01-19T20:42:09-08:00
updated: 2021-01-19T21:31:20-08:00
title: how do i get rid of "other bookmarks' folder in toolbar?
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385397;1385400;1385401;1385405;1385406;
creator: dog3456
content:
<p>I have bookmarks toolbar and only recently I see this folder has popped up. I can't drag it or nothing. Here is picture. windows 10 firefox 84 </p><p><br> <a href="https://imgur.com/rvrmIXg" rel="nofollow">https://imgur.com/rvrmIXg</a> </p>


created: 2021-01-19T20:27:32-08:00
updated: 2021-01-19T23:35:13-08:00
title: advertisement Tab popup
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1385410;1385426;
creator: brian170
content:
<p>I visited a website that allows you to download youtube videos. </p><p>Every time I click in the box to paste the URL or hit the submit button, I get a new tab open with a ad in it. Some times it is an ad for a porn site. </p><p>I tried using opendns to fix the problem. I have not gotten far enough with them yet, but I don't want to block sites.(like get a new window that says this site was blocked is NOT good enough..) I want to block any tab from opening in the first place, unless I deliberately choose to open a new tab myself.. </p><p>Can you add a feature?  </p> <ul><li> Do not let this site open tabs or new windows </li><li> Do not let this site open links to other sites. </li><li> Do not let this site do infinite page forwarding..(site you can't back out of) </li><li> Do not let sites force you to agree to (cookie terms extortion) </li></ul> <p>Thanks in advance... </p>


created: 2021-01-19T19:36:31-08:00
updated: 2021-01-19T21:26:11-08:00
title: Unable to display (Gravatar avatar) image on Firefox
tags: desktop;websites;windows-10;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1385404;
creator: photontrail
content:
<p>Hi there, </p><p>I'm building my first website.  When I log in (<a href="http://jam-works.org/wp-admin" rel="nofollow">jam-works.org/wp-admin</a>) the very right end of the top bar in the 'dashboard' menu shows a blank, empty box where my avatar or pic or Gravatar or whatever should be ("1of2" below).  The profile section from which to change this displays that same blank square with a link: "You can change your profile picture on Gravatar". </p><p>Which I've done.  When I open <a href="http://jam-works.org/wp-admin" rel="nofollow">jam-works.org/wp-admin</a> with another browser, it displays the picture ("2of2" below), but I really don't want to use other browsers.  I tried Firefox 'Options', 'Privacy &amp; Security' and 'clear data', rebooted but no luck. </p><p>Can someone please help?  I'm older than technology, so please type slowly so I can understand.  Seriously.  I just found out that an "Ethernet" isn't a thing to catch the Ether Bunny with, sooooo, yeah - please kinda spell it out for me if you can. </p><p>Thanks! </p>


created: 2021-01-19T18:08:14-08:00
updated: 2021-01-19T18:08:14-08:00
title: losing saved passwords
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: BruceMuschi
content:
<p>Within the last few weeks, sometimes when I try to use Firefox, I'm told to reconnect to Firefox.  I reconnect by entering my account password, etc., but after I've thus reconnected, my previously saved passwords are gone.  I've tried to import them from another browser, but it doesn't import them.  The only way that I can proceed is to manually enter my passwords to other sites.  Everything is good for a few days, but eventually, I'm asked to reconnect to Firefox, and when I do, my saved passwords are gone.  This is so frustrating that I'm about to stop using Firefox.  Is there a way to fix this problem?   </p><p>Thanks. </p>


created: 2021-01-19T17:59:46-08:00
updated: 2021-01-19T20:53:26-08:00
title: other bookmarks
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385364;1385377;1385387;1385395;
creator: ccbsac
content:
<p>I have opted out of the studies then restarted my computer but still have that annoying other bookmarks folder on my bookmarks toolbar. Why won't this annoying uncalled for intrusion go away? </p>


created: 2021-01-19T17:33:10-08:00
updated: 2021-01-19T17:54:29-08:00
title: Developer mode and "original sources"
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1385352;
creator: james163
content:
<p>I looked around and couldn't find where to file a complaint, but I've seen that someone else did it here before. If this is the wrong place, please forgive my error and make sure it gets to where it should be. </p><p>Although I believe Firefox, as the last mainstream browser not owned or operated by a major tech company, is critical to keeping a more independent web, I'm very frustrated with a 'quirk' in developer mode. </p><p>It seems to unpredictably, randomly switch to 'original sources'. Normally it is an annoyance, not a critical issue, but this evening I was working on restyling a page's CSS, had gotten a fair chunk of work done, and of course, hadn't saved my progress. When I selected an element and went to edit it, Firefox pulled up the original source instead of the modified files I had been working on, and then overwrote everything that I had previously changed after I made the edit. </p><p>The fact that I didn't save my work is on me and I accept that, but the fact that Firefox decided to switch to the 'original source' instead of the modified files I had been working on without problems for over half an hour, and then offered no way to get back to the modifications I had been making, is not. </p><p>After experimentation, the 'original source' checkbox doesn't seem to do anything when I toggle it, which indicates to me that it's either buggy or the interface is not clear about what and where things are being changed. I only remember this becoming a problem relatively recently, so I'm willing to give the benefit of the doubt and assume that it's broken, but whether it's a bug or it's intentional behavior, it ought to be changed. </p><p>Thanks for your time, attention, and patience. </p>


created: 2021-01-19T17:22:09-08:00
updated: 2021-01-20T05:04:53-08:00
title: How can I delete the cloud sync data from an addon? (Multi Account Containers)
tags: desktop;sync;firefox-840;firefox-8402;
product: firefox
topic: sync
locale: en-US
answers: 1385368;1385388;1385396;1385409;1385412;1385415;1385418;1385427;1385433;1385434;
creator: timonoj
content:
<p>Hi, </p><p>My Firefox sync data for a specific addon is messed up. I believe the temporary containers addon made Multi Account Containers addon to sync an insane amount of containers, maxing up the sync storage. Now whenever I click to sync MAC, it downloads thousands of 'tmp' containers. It refuses to sync ever again, hence no matter how many times I fix it locally, if it ever syncs again, it downloads the thousands 'tmp' containers again. How can I delete the sync data for good? </p>


created: 2021-01-19T17:15:36-08:00
updated: 2021-01-19T19:18:39-08:00
title: firefox no credential after the log in
tags: mac-os;desktop;sync;firefox-780;
product: firefox
topic: sync
locale: en-US
answers: 1385376;
creator: zurghlightyear
content:
<p>Firefox on mac everytime I clean the computer  (twice a year) with clean my mac app, after my log in on firefox the browser have no credential saved inside.  I solved the problem more than one year ago but I cannot find any solution this time after searching on the web. I think was about config kind of problem but not sure. I have my credentials on the other mac (laptop) saved. </p><p>What ever might be please: I am looking for a practical no geek language easy to understand step by step solution </p><p>Asap please </p><p>Thank you </p>


created: 2021-01-19T17:10:45-08:00
updated: 2021-01-19T17:10:45-08:00
title: With VPN on, I can't connect to new T-Mobile 5G home internet service
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
creator: craigrepo73
content:
<p>I have Mozilla VPN installed on my PC.  I just began new home internet service with T-Mobile.  The internet connection is great with the VPN off.  As soon as I turn the VPN on, all internet functionality is lost until I turn the VPN off again.  I want to use the VPN. </p><p>Are there settings in my computer I need to change?  Or with the VPN? </p>


created: 2021-01-19T17:02:40-08:00
updated: 2021-01-19T17:02:40-08:00
title: VLC extension to be used to open Freebox TV application on FREEBOX server?
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: christian.bainier
content:
<p>First of all, my request concerns the "Free box TV" function or button or application of the Freebox server web interface running under OS version 4.2.7 with the default browser Firefox 84.0.2 (64bits) which allows to watch or record freebox TV channels on PC. Malfunction observed:  After uninstalling "Adob flash player" dated January 13,2021 and upon the requested installation of VLC 3.0.12 with web plugin, Mozilla plugin and Active X plugin activated, it is impossible to open the "Free box TV" function or button or application. Indeed a double click on this button invariably leads to the edition of the message: "impossible to watch TV, you must install " flash player "plugin (which no longer exists since January 12,2021)or the VLC plugin which is a NPAPI one (not allowed by Firefox). Everything happens as if the installation of VLC had not been detected. I tried with 2 other browsers: microsoft Edge and Avast secure browser with an identical malfunction  NB: the VLC player works nominally and allows to read the TV network stream from the freebox server. Questions: Q1: Do I have to install the extension or the module "Open in VLC media player" in the Firefox browser in order to open  the "Freebox TV" application?  Q2: Do I have to wait for a further Freebox development of this function which would be based on HTML5?  with my thanks </p>


created: 2021-01-19T16:46:33-08:00
updated: 2021-01-20T15:19:45-08:00
title: www.chipconveyors.com
tags: desktop;fix-problems;windows-10;likelyspam;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385344;1385369;1385425;1385662;
creator: jdavis6
content:
<p>I cannot get this website to load on my desktop.  I have tried every online recommendation.  Loads perfectly with chrome, safari, edge, etc. </p>


created: 2021-01-19T16:24:39-08:00
updated: 2021-01-19T16:24:39-08:00
title: WebVR with Firefox and Radeon Graphics
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: pirinen.anatoli
content:
<p>How do I setup WebVR in Firefox for Oculus Rift with a Radeon Graphics card? </p><p>Only info I can find about this is where they explain how to make it work for Oculus Rift with Nvidia's Graphics card. I can't find any mention of AMD's stuff. I have AMD RX 5700. </p><p>One of those setup instructions says to download and install Firefox, allow unknown sources in Oculus Home (which I have done). And then it says this:  "For PCs (especially laptops) using Nvidia chipsets, there are several methods of enabling the discrete GPU. One way is from the NVIDIA Control Panel: Load 3D Settings &gt; Manage 3D Settings &gt; Program Settings tab, and select Mozilla Firefox (firefox.exe) as the program to customize, and select “High-performance NVIDIA processor" as the preferred graphics processor. " </p><p>What if I have AMD Graphics? Am I unable to use a VR browser until I get an nvidia graphics card? Why is there no info about this anywhere???? </p>


created: 2021-01-19T16:22:40-08:00
updated: 2021-01-20T10:40:45-08:00
title: Nastavení lišty záložek
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: cs
answers: 1385512;1385574;
creator: Tomiket
content:
<p>Pěkně zdravím. Rád by jsem se zeptal, případně požádal. Patrně proběhla nějaká aktualizace a zobrazuje se mě nyní v liště záložek na konci řádku "Ostatní záložky"  Patrně zkratka, aby uživatel nemusel klikat v panelu na záložky a otevírat seznam "Ostatní záložky". </p><p>Nicméně pro mě tato nová funkce je nežádoucí. Ale bohužel nemohu přijít jak tuto novinku odstranit. Popravdě se bojím, že je to na pevno a nelze to nijak odstranit. V takovém případě bych rád požádal, aby tato možnost byla volitelná. </p><p>Předem Vám děkuji za pomoc. </p><p>S Pozdravem Tom. </p>


created: 2021-01-19T16:18:11-08:00
updated: 2021-01-19T17:55:53-08:00
title: specific audio files arent playing properly on firefox
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385353;1385354;
creator: camelsoulja
content:
<p>i've been having specific issues with firefox with audio files, seen in example on some specific websites where audio will refuse to play. this is not the case on other browsers on my computer, where files will play perfectly fine. </p><p>i've found this is the case on both <a href="https://osu.ppy.sh/" rel="nofollow">the osu! website</a> (the popup audio player will appear at the end of the site, audio unplaying) and <a href="http://bandcamp.com/" rel="nofollow">the bandcamp website</a> (bandcamp player attempts to load audio, shows loading screen, then skips to the next track). i've only experienced this <em>not</em> happening on <a href="https://soundcloud.com/" rel="nofollow">soundcloud</a>, although there are probably more examples out there for both working / not working cases. does anyone know a fix? </p>


created: 2021-01-19T16:10:49-08:00
updated: 2021-01-19T19:33:04-08:00
title: Other Bookmarks Full of Random Pages
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1385379;1385380;
creator: Merrios
content:
<p>Since the latest update, "Other Bookmarks" has taken up residence where I cannot remove it, so having never seen the folder before I decided to check it. Almost nothing in there is bookmarks. Near every page saved to the "Other Bookmarks" folder is a seemingly random page from my history (deleted and not) up to within a recent few months, which it then becomes my actual primary bookmarks (which I'll have to move, great to know my bookmarks started getting saved to a different folder). Is this meant to serve as an invasive ~highlights from your history~ a la your homepage thumbnails when none are pinned? Or is it some kind of absolutely wacky error with it trying to stuff my history into bookmarks? I'll emphasize just so it's not mistaken, up until the last few pages, every single page saved in "Other Bookmarks" is a random page from my history in chronological order, they are NOT bookmarked and have no reason to be. What causes this and why is this even a thing? </p>


created: 2021-01-21T14:52:03-08:00
updated: 2021-01-21T14:52:03-08:00
title: Firefox isn't openning
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: james312cote
content:
<p>Since yesterday, Firefox doesn't open. It does'nt appear in the task manager, i tried to uninstall anr reinstall it, I tried to create a new profile by executing <em>firefox.exe -P</em> but nothing is openning, I tried AdwCleaner, Malwarebyte but nothing seems to work. </p>


created: 2021-01-21T14:27:26-08:00
updated: 2021-01-21T14:27:26-08:00
title: Firefox extension PUP flagged by Malwarebytes
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: pgriffiths
content:
<p>why did Malwarebytes flag THIS AS A PUP OPTIONAL PCVARK and what does it mean?  C:USERS\PAUL\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5EVGVEX9.DEFAULT-RELEASE\EXTENSIONS\{246C9D65-51E6-4B0C-9CCF-B081BF9242}XPI </p><p>which extension is it? should it be whitelisted or removed? my first scan ever with malwarebytes. </p>


created: 2021-01-21T14:13:02-08:00
updated: 2021-01-21T14:13:02-08:00
title: Lost passwords when I Refreshed Firefox
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: bobbob3
content:
<p>I refreshed Firefox and lost all my passwords, this according to the description of "Refresh" was not supposed to happen. There is only one profile. What if anything can I do to get all my pwords back? Thanks for your help. </p>


created: 2021-01-21T13:58:04-08:00
updated: 2021-01-21T13:58:04-08:00
title: confirmation e-mail for firefox monitor get bounced by the e-mail service provider
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: cyril.coutelier.44
content:
<p>Hello,  </p><p>I have some trouble adding an e-mail address to the monitor service.  It seems that the e-mail bounce back. My e-mail provider is asking me if I can provided them with the e-mail sent by firefox, and the received answer, so they could check what is causing it.  How could I get those information?  Thank you in advance.  Best regards, Cyril </p>


created: 2021-01-21T13:52:09-08:00
updated: 2021-01-21T13:52:09-08:00
title: Print Box never shows a thumbnail of the page(s) to be printed.
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: levine-s
content:
<p>I am running an iMAC 27 using mac OS X Catalina (10.15.7) When I select Print from the Hamburger drop-down (or by any other method -- I prefer MD + P) I get the familiar printer box but there seems to be NO WAY to see the thumbnail of the page or pages to be printed.  For me this is votal because I often print selected pages from a large document or web view. </p><p>I am attaching a screen shot of what I get with FIREFOX. </p><p>Is this a systemic fault with Firefox or am I just in the dark? </p>


created: 2021-01-21T13:37:23-08:00
updated: 2021-01-21T13:37:23-08:00
title: making firefox logo with search engine my home page
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: spokes4ever
content:
<p>Believe me I've been trying so many things.  Use to, I would just open firefox and get just the logo(like googles) would open,  now, for some reason It won't appear and I've been using the "go daddy one in my tool bar?  any suggestions? Thanks so much </p>


created: 2021-01-21T13:23:08-08:00
updated: 2021-01-21T13:40:49-08:00
title: Text is crummy
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385935;
creator: bwilson21
content:
<p>When I display a page with text it is really bad in firefox but not any other browser that I have.  This just seems to have happened.  I am on Windows10.  Sometimes when the page loads the text is great, but only for a second and then goes bad - I think the term is pixily? </p>


created: 2021-01-21T13:11:29-08:00
updated: 2021-01-21T13:11:29-08:00
title: Problems with Firefox on Windows 10
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: rcarrow53
content:
<p>Since the last Firefox update, 84.0.2, I lose my menu bar. Ever since I started using Firefox in Windows, I have the menu bar active. This bar is very useful to me. Now with the new update, it is gone whenever I start Firefox new. I have tried resizing Firefox for Windows using the opposite arrows but the menu bar will not come back. I right click on the tabs bar and it show the menu bar checked. I can shut Firefox down and restart with the menu bar showing. This only happens on any new start of Firefox. Is there any way to prevent Firefox from not displaying my menu bar? Any suggestions would be appreciated. Thank you. rcarrow53 </p>


created: 2021-01-21T13:11:26-08:00
updated: 2021-01-21T13:11:26-08:00
title: bookmarks menu (turned on in customization)
tags: desktop;bookmarks;windows-10;firefox-840;firefox-8402;
product: firefox
topic: bookmarks
locale: en-US
creator: cvillegal
content:
<p>My problem is that I must have accidentally dragged a folder from bookmarks to the bookmarks menu bar. It can't be deleted (option grayed out), can't view properties (grayed out) and even when I attempt to to restore bookmarks from an earlier date it does not correct the issue.  </p><p>I have restarted the computer.  </p><p>I have restored bookmarks after deleting them all.  </p><p>I have attempted to backup bookmarks (before trying to remove them) and no matter what that folder won't budge from the right side of my bookmark menu. I can make it disappear by turning off bookmark menu but that's not useful to me. (Did you know that when you back up bookmarks - firefox puts them into a json extension! Try to restore that file - it's NOT even an option! Rather the options are import from this browser or that one - that's another issue all together so let's set it aside for another time.)   </p><p>I am totally frustrated because I am almost 100% certain that this done by me in my speedy way, trying to drag a bookmark to the folder rather than hitting the star and putting it in the appropriate folder.  </p><p>The only thing I haven't done is uninstall this firefox and reinstall it. I am a bit scared to do that. I have been a firefox user early on. How do I save these bookmarks without creating the same issue again? I don't want to go through the entire ordeal only to find out something is corrupted in my profile. What then.  </p><p>Ideas would be help me a great deal. Please be patient. I am used to doing things on my own but I can follow directions. The only problem I have is that pesky file that won't be dragged, or deleted, or moved in any fashion. Is there a bookmark cloud on mozilla where I can just reinstall my bookmarks, passwords and add-ons without a lot of hassle? I sincerely have done all I know how to do.  </p><p>Thanks for your help. </p>


created: 2021-01-21T12:55:19-08:00
updated: 2021-01-21T12:55:19-08:00
title: Amazon password
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
creator: nataharli
content:
<p>Every time I install an update my Amazon password no longer works. And, I mean every time. This has been going on for the last 6-12 updates and I am forced to go into my Amazon account from another browser and change my password. I know the password being used in FF is correct because I use LastPass. This doesn't happen with any other browser. I've loved FF for years but this is totally unacceptable and I'm starting to like Edge. Any suggestions. </p>


created: 2021-01-21T12:32:52-08:00
updated: 2021-01-21T12:32:52-08:00
title: I cannot sign onto my desktop Firefox browser with my e-mail
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: kent.geniahort
content:
<p>What if anything changed that isn't allowing me to sign on to my desk top Firefox browser to read my mail </p>


created: 2021-01-21T12:25:52-08:00
updated: 2021-01-21T12:25:52-08:00
title: Firefox suddenly will not start
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: micjdig2
content:
<p>During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent box quickly appears before disappearing again, not opening Firefox. I have yet to find a solution that has worked. </p>


created: 2021-01-21T12:22:54-08:00
updated: 2021-01-21T12:22:54-08:00
title: searching extension to rate / star websites
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: mozilla184
content:
<p>I'm looking for an extension that I presume exists, but I'm not able to find it: I want to rate websites in the way photo apps allow you to rate your photos, i.e. assign a number of stars to them.  </p><p>Like <a href="https://mozilla.org" rel="nofollow">https://mozilla.org</a> ★★★★☆  </p><p>One use case: I'm comparing products where I don't necessarily find something so good that I can come to conclusion now, so I need a way to save it.  </p><p>Do you know such an extension or have good ideas how to search it? </p>


created: 2021-01-21T12:16:54-08:00
updated: 2021-01-21T12:16:54-08:00
title: Printing
tags: windows-7;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: dreherruth
content:
<p>What happened to the print preview and print options? They just changed on my system. I can no longer print the page as viewed on my screen. Options are hard to change and image is cut off. </p>


created: 2021-01-21T12:12:22-08:00
updated: 2021-01-21T12:12:22-08:00
title: Check the history of changing Lockwise passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
creator: dragonkriss1376love
content:
<p>There was a problem and automatically saved a new password in Lockwise on one of the sites. Now I can not enter the site because the new password has not changed on the site, and I do not remember the old one. Me need a history of saving / changing the password on the site (passwords that were saved in lockwise) </p>


created: 2021-01-21T12:01:33-08:00
updated: 2021-01-21T12:01:33-08:00
title: Firefox can access all G-suite components except Google Calendar
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: dgeorge002
content:
<p>My employer uses the G-Suite at work.  I use Firefox on my company computer and on my personal computers. </p><p>On the afternoon of Jan. 20, I lost access to Google Calendar.  It only shows the dates and a crawling blue ribbon, as if it's trying to load my calendar and failing. </p><p>I ran some tests with my company computer and my personal laptop.  Here's what I found: </p> <ul><li> I can access all the other G-suite components (Gmail, Contacts, Google Drive) from Firefox on both computers. </li><li> I have the latest version (84.0.2) on both computers. </li><li> I can access Google Calendar (and the rest of G-Suite) using Google Chrome and Microsoft Edge. </li></ul> <p>Sounds like Google implemented something in Calendar that doesn't get along with Firefox.  Has anyone else seen this issue? </p>


created: 2021-01-21T11:50:03-08:00
updated: 2021-01-21T11:50:03-08:00
title: firefox takılma kilitlenme
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: tr
creator: mkarabulut_1905
content:
<p>merhaba. firefox tarayıcısında yukarıdaki dosya, düzen yada yer imleri sekmelerine her tıkladığımda firefox kilitleniyor ve cevap vermiyor. ayrıca yeni olarak yeni sekme açmayı da tıkladığımda da takılıyor ve kilitleniyor ve zorla kapatmam gerekiyor. sorun çok zamandır devam ediyor ve de bir çözüm bulamadım. ayrıca yer imlerine yeni bir site eklemiyorum ve de yer imlerinden site silemiyorum. </p>


created: 2021-01-21T11:43:44-08:00
updated: 2021-01-21T11:43:44-08:00
title: Weird Symbols/Glyphs
tags: mac-os;desktop;beta;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: kate30
content:
<p>I've been having trouble for a couple of months with Firefox. It's on both my desktop and my laptop with both Firefox and Firefox Developer. It seems to happen at random, but instead of being able to see words, all I can see is symbols like these (attached). If I copy/paste it into a word doc or a text file, I can read it just fine. It's only in the browser that I experience these issues.  </p><p>Has anyone else had these issues? Is there an easy fix that I'm just not seeing?  </p><p>Thanks for your help in advance! </p>


created: 2021-01-21T11:34:45-08:00
updated: 2021-01-21T11:34:45-08:00
title: Firefox icon missing in start menu
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: MichaëlBKR
content:
<p>Hello, I am just disappointed. My Firefox icon is missing from the Start menu and therefore from the taskbar when launching. </p><p>I tried to clear the icon cache (by deleting iconcache* in "C:\Users\XXX\AppData\Local\Microsoft\Windows\Explorer"), Reinstall firefox, delete %APPDATA% and %LOCALAPPDATA% firefox folders, but nothing changes. </p><p>Any clue? I don't have any idea. </p><p>PS: It's only for my profile. I just don't want to delprof, I have tons of apps with settings, etc </p><p>scuz my english. </p>


created: 2021-01-21T11:28:20-08:00
updated: 2021-01-21T11:28:20-08:00
title: FİREFOX SORUNU/YOUTUBE
tags: desktop;fix-problems;windows-8;firefox-840;
product: firefox
topic: fix-problems
locale: tr
creator: degermahiremin
content:
<p>youtube tam ekran olmuyor aşşağıda f tuşunu kullanıyorum ben tam ekran yaparken f tuşuna bastığımda tam ekran olmuyor aşşağıda eşleşme 40 eşleşmeden,1eşleşme gibi şeyler çıkıyor </p>


created: 2021-01-21T11:23:05-08:00
updated: 2021-01-21T11:23:05-08:00
title: bing coming up when I open firefox.
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: willyw96013
content:
<p>For some reason everytime I open Firefox, it switches me to Bing. I want to go back to getting the Firefox home screen and not Bing. How do I get Bing off my screen ??? </p>


created: 2021-01-21T11:22:38-08:00
updated: 2021-01-21T11:22:38-08:00
title: Firefox freezes when returning from sleep
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: jimmyl02
content:
<p>I use Firefox on my various devices and I've never faced this issue before. On my new laptop which is a XPS, whenever I let my laptop go to sleep, once I return it from sleep Firefox is unusable (frozen). I can do other things with my laptop but I can't interact with Firefox in any way as it is completely frozen. Sometimes I am able to open a new tab but can't type anything into the search bar.  </p><p>What I do to use Firefox right now is kill the process in task manager and launch Firefox again and for the most part I am able to use the browser but it is very tedious having to do this. Some steps I've tried to permanently fix this so far are disabling hardware acceleration and disabling disk caching but nothing seems to have fixed the problem so far. </p>


created: 2021-01-21T11:15:29-08:00
updated: 2021-01-21T14:19:52-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385950;
creator: jthornton9
title:
I just added Firefox and it says my account isn't active. How do I fix this? Is there a # for technical support with them?

content:
<p>I just added Firefox and it says my account isn't active. How do I fix this? Is there a # for technical support with them? </p>


created: 2021-01-21T11:01:28-08:00
updated: 2021-01-21T11:01:28-08:00
title: Recover an uninstalled version of Firefox
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: basis
content:
<p>CPU's intermittently would rev high and cause shut down. I opened task manager processes and CPU usage was high in Firefox. I clicked on Firefox and seven other Firefox dropped down. Not sure what that meant but, I then opened programs and noticed two versions on my computer, 82.0 and 84.0. I uninstalled 82.0 and now everything is gone. I reinstalled 84,0,2 but, it is "watered down" from the version before the uninstall. Please let me know how I can recover Firefox to before the uninstall. I'm running Windows 10 Home. </p>


created: 2021-01-21T10:17:17-08:00
updated: 2021-01-21T10:17:17-08:00
title: Detectores de huellas digitales
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: es
creator: ing.nicolas.ventura
content:
<p>Buena tardes gente, las maquinas virtuales enmascaran la huella digital del equipo?. El tema es así: trabajo con una página web que solo permite una conexión por persona, mi idea es correr una vpn en una maquina virtual, con eso oculto las ip, pero usan rastreadores de huella digital, si los bloqueo con Firefox la página no funciona, entonces...si uso una VM con una VPN podría ocultar todo. Ustedes que piensan?. Muchas gracias </p>


created: 2021-01-21T10:14:59-08:00
updated: 2021-01-21T12:58:09-08:00
title: Does "refreshing Firefox", preserve existing windows and tabs ?
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385925;
creator: rsblanchard
content:
<p>Does the procedure of "refreshing Firefox", preserve existing windows and tabs ? </p><p>The article, doesn't say . </p>


created: 2021-01-21T09:28:45-08:00
updated: 2021-01-21T09:28:45-08:00
title: Centurylink Web Mail
tags: desktop;websites;windows-10;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
creator: slion2611
content:
<p>Firefox version 84.0.2 Windows 10 64 bit. Cannot connect to Centurylink webmail (<a href="http://centurylink.net" rel="nofollow">centurylink.net</a>).  Can connect to Centurylink home page (<a href="http://centurylink.net" rel="nofollow">centurylink.net</a>) .  Upon entering password to access Centurylink webmail from the home page, I get redirected to a new URL which is nothing more than a blank page trying to load.  Firefox used to work with Centurylink - no problem - all the time.  I can access using Chrome or Edge. </p><p>Tried refreshing Firefox - no good. Disabled add ons - no good flushed cash, history etc - no good Tried adjusting cookie settings - no good Tried running in safe mode - no good Help? </p>


created: 2021-01-21T09:27:43-08:00
updated: 2021-01-21T09:27:43-08:00
title: My browser is very slow
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: ti4qsl
content:
<p>My firefox pc with Linuxmint is so much slow, I search reason, without Successful successI tried everything from the reset to the profile until reinstallation and nothing. </p>


created: 2021-01-21T08:52:10-08:00
updated: 2021-01-21T14:19:08-08:00
title: Requiring Fingerprint For Autofill
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1385949;
creator: hunterchandler1323
content:
<p>Hello! </p><p>I recently purchased a new laptop that has biometric capabilities and was very excited to implement it into my Mozilla for an even more secure browser. Come to find out (so I think), that the touch ID can only be used for "sensitive" information like credit cards, etc. Maybe I'm not looking hard enough, or I'm looking in the wrong place but what I would like to do is use touch ID on all of my autofills, even something as minor as a Webkinz account. I do know of the primary password, but obviously it's much faster and secure to use a fingerprint.  </p><p>Any help would be greatly appreciated, thank you in advance! </p>


created: 2021-01-21T08:44:47-08:00
updated: 2021-01-21T15:01:14-08:00
title: Unable to open Firefox or Firefox Profile Manager
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385887;1385912;1385936;1385944;1385966;
creator: fledglingjones
content:
<p>When using my computer today Firefox began not working, I would open it though clicking or running as admin, and it would open then Immediately crash, I've attempted to delete the profile files to force it to create a new one, I've attempted to use backups to see if it would fix, I've refreshed my Firefox account using another pc logged into my account in Firefox. Ive attempted to use the "firefox.exe -P" command to force the profile to open but that instantly closes like the browser, and at this point im out of ideas on what it could be. Any suggestions or solutions? </p>


created: 2021-01-21T08:43:44-08:00
updated: 2021-01-21T08:43:44-08:00
title: Multiple Tabs
tags: desktop;tabs;windows-10;firefox-840;
product: firefox
topic: tabs
locale: en-US
creator: halem2
content:
<p>I use an app on a website that opens a new page every time I click on different button. </p><p>Is there a way to prevent web sites from opening additional tabs?  Can it be forced to used the same tab in Firefox? </p>


created: 2021-01-21T08:37:11-08:00
updated: 2021-01-21T14:26:54-08:00
title: Print Preview / Shrink To Fit / Simplify Page all missing
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385854;1385955;
creator: cyoungohio
content:
<p>Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options??  I used all of these features frequently but this morning I tried to get to them and they're suddenly all GONE!  Am I the only one who used them?? </p>


created: 2021-01-21T08:21:15-08:00
updated: 2021-01-21T10:56:53-08:00
title: So IE has an icon where Flash SWF embeds used to be, how do I get something similar in FF?
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1385856;1385857;1385871;1385881;1385883;
creator: heavyboots2k
content:
<p>Subject line says it all. I am discovering that FF 84.02 just leaves a blank spot where the Flash SWF used to be, making pages super confusing to view if they used to have a SWF on them because you frequently don't even know what the page was supposed to do. </p><p>Is there any way to get some sort of placeholder graphic like IE has? Or if not, are there plans to implement one? </p>


created: 2021-01-21T08:08:23-08:00
updated: 2021-01-21T08:08:23-08:00
title: Firefox 84.0.02 new print selection is different - cannot re-size and easily select what to print!
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
creator: dennphill
content:
<p>Firefox recently - now seeing ver. 84.0.02 in Jan 2021 - when trying to print a page in Firefox Browser is really poor and very difficult to use.  What stupid programmer or Mozilla exec decided to take away the option to easily re-size (or "simplify pages") and then easily select pages which pages to print?  Stupid decision - very stupid.  Makes me decide to change from Firefox and go elsewhere for a browser!!!  NOW I have to, when I print, go through an extra step of selecting ":Print using the system dialog..." to easily select double sided printing and select only desired pages.  AND I STILL CANNOT RECONFIGURE THE ZOOM TO REDUCE AMOUNT OF PAPER USED!.  Really, really a bad decision.  Change back...or tell me how to get rid if this new Print Option Menu and go back or I just quit Firefox....quit Mozilla.  (OK - I just went exploring and fond 'size adjustment' and 'print on two sides' under the options.  Still pretty shitty and I am so pissed off by now, I am changing my primary/default browser and taking Firefox off my desktop, iPhone, iPad and laptop.  So no reply is needed.  Just pass this on to Mozilla and let them see what such unannounced changes does to their customer base.  Stay safe...2021 is not looking any better than the last shitty year. </p>


created: 2021-01-21T08:03:53-08:00
updated: 2021-01-21T08:03:53-08:00
title: MS Virtual Assistant
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
creator: josephgeraghty22
content:
<p>Microsoft Virtual Assistant. I used it the other day. Now it pops up every time I do a search. Can someone guide me how to stop that please?  Thanks Joseph </p>


created: 2021-01-21T07:52:46-08:00
updated: 2021-01-21T13:02:32-08:00
title: Deleting "Other Bookmarks" on toolbar
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1385926;
creator: tarr123
content:
<p>An update of Firefox today left me with a toolbar with precious acreage devoted to the large, clumsy and unnecessary "Other Bookmarks" tab.  I read on this help site the technical solutions, which are way over my head (it is not even remotely clear how to get an "address bar," much less enter software instructions in it!).  For the rest of us dummies out there, can someone tell me if it is possible to get rid of this Other Bookmarks button?  (I say it is unnecessary because clicking on the very compact right-pointing double arrow-heads always takes one to Other Bookmarks -- no need to waste toolbar space with the actual words!).  I have not found any solution to this problem.  In my view, it was a bad idea to "add" this feature--it should be removed in future updates! </p>


created: 2021-01-21T07:46:39-08:00
updated: 2021-01-21T11:05:19-08:00
title: Clicking on a link does not connect 25% of the time
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385888;
creator: carversmith
content:
<p>About 25% of the time when I click on a link in YouTube or other places, or open in a new tab, the new tab appears but there is no "hourglass" to say it is processing.  If I close the tab and do it again it works and there is an hourglass and then it completes.  I think it started with 84.01 but got better on 84.0.2 but still happens maybe 10% of the time. Thanks </p>


created: 2021-01-21T07:33:26-08:00
updated: 2021-01-21T07:33:26-08:00
title: Simplify page option gone
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: radams3
content:
<p>What happened to the simplify page option on the print page? Also, what happened to the print preview option on the file menu? </p>


created: 2021-01-21T07:28:07-08:00
updated: 2021-01-21T07:28:07-08:00
title: my account is gone?
tags: windows-7;desktop;other;firefox-790;
product: firefox
topic: other
locale: en-US
creator: jmjrst
content:
<p>went to log in to fire fox and it was gone? on 1/20/21 I let the tech from AOL take over my computer for a short time and this  is the result? </p>


created: 2021-01-21T07:18:38-08:00
updated: 2021-01-21T11:06:55-08:00
title: FireFox crash with DuckDuck Go Maps
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385890;
creator: contaherbst
content:
<p>When I click in a result after a search for an adress using DuckDuck Go in FireFox the browser quit thenself for a second, with a entire black screen, and returns. This issue not occurr in Goolge Maps. </p><p>Version FireFox: 84.0.2 Windows 10 </p>


created: 2021-01-21T07:09:46-08:00
updated: 2021-01-21T11:08:19-08:00
title: "The connection has timed out" error message fix
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385891;
creator: Eholic
content:
<p>Hello Community, </p><p>I would like to start by sharing this screenshot with you as it help gain a better picture with the below info : <a href="https://snipboard.io/9z1FVU.jpg" rel="nofollow">https://snipboard.io/9z1FVU.jpg</a> </p><p>I tried to access this URL (on my computer using Mozilla browser): <a href="http://torproject.org" rel="nofollow">torproject.org</a> but after quite some time to load I got the error message in the screenshot. </p><p>I tried to access the same URL on my phone through the Mozilla app and it worked. </p><p>I have experienced the "The connection has timed out" with other websites as well. </p><p>Two questions. </p><p>1) Since I want to download Tor on my computer, how can I get it to even open up this webpage? </p><p>2) How can I prevent future "The connection has timed out" error messages? </p><p>I am looking forward to your assistance. </p><p>Thank you </p>


created: 2021-01-21T07:09:26-08:00
updated: 2021-01-21T11:08:53-08:00
title: mozilla firefox crashes when opening live session on visual studio code
tags: linux;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385893;
creator: preethraoobley
content:
<p>Using live server on visual studio code (127:0:0.1:80). The minute i click it, pop up with mozilla crash report shows up. Not sure as to why it is happening. Live server settings has been done accordingly. it would be of great help if this is sorted. </p>


created: 2021-01-21T06:45:30-08:00
updated: 2021-01-21T06:45:30-08:00
title: bookmarks editing
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: muergg
content:
<p>Hello    </p><p>-Bookmarks-    </p><p>Is there a possibility    In a (ONE) Firefox profile    Open the library window twice ?    with editing option    please make it possible    </p><p>thank you </p>


created: 2021-01-21T06:24:22-08:00
updated: 2021-01-21T06:24:22-08:00
title: Personal bar for bookmarks
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: wokgui
content:
<p>Hello, </p><p>Sorry I am not English so I will try to be clear. I haven't found the answer to my question on the forum. </p><p>I have bookmarks in folders or with their icons in my "personal bar" under the adress bar. Previously, with my older computer, I had no problem, but now, I have automatically "autres marque-pages" (other bookmarks ?) that appears on the right of this bar, and it wasn't the case before. I don't understand why, only my personal bookmarks should appear. </p><p>I am attaching a picture of it. </p><p>Anyone has a clue ? </p><p>Thanks </p>


created: 2021-01-21T05:33:34-08:00
updated: 2021-01-21T11:57:02-08:00
title: Is there a relation between Mozilla Firefox and Ubuntu or all of Linux?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1385830;1385910;
creator: NShayan
content:
<p>Hi , Is there a relation between Mozilla Firefox and Ubuntu or all of Linux? The default Ubuntu browser is Firefox, and its coloring is like the Mozilla Firefox coloring. Is Ubuntu made by or related to Mozilla? </p>


created: 2021-01-21T05:14:16-08:00
updated: 2021-01-21T05:14:16-08:00
title: Autoplay doesn't work.
tags: desktop;other;windows-10;firefox-800;
product: firefox
topic: other
locale: en-US
creator: jimbir
content:
<p>I have my favorite applications set as defaults in the autoplay extensions options. I have "do this every time" checked in the dialog box that pops up every time I try to open a file. It doesn't matter what the file extension is. PDF, MP4, and JPG files don't automatically open. </p><p>I posted a similar question before when I thought this only applied to MP4 files. Since then, I've noticed it applies to all files. </p><p>I would really appreciate some help getting this to work again.    Jim Birke </p>


created: 2021-01-21T05:13:07-08:00
updated: 2021-01-21T05:13:07-08:00
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: lucadornseifer
title:
Fehlermeldung: Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte.

content:
<p>Auf einer Website (<a href="https://www.frag-caesar.de/" rel="nofollow">https://www.frag-caesar.de/</a>) bekomme ich bei manchen Suchen die Fehlermeldung Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte. Aber die Adresse hat das selbe Zertifikat wie ander die funktionieren. Ich benutze Windows 10. Ich habe die Website auch schon gewithelistet hat nichts gebracht. Schonmal Danke :) </p>


created: 2021-01-21T05:12:37-08:00
updated: 2021-01-21T05:53:42-08:00
title: i receive a email from "breach-alerts@mozilla.com"
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1385826;
creator: victorashg
content:
<p>Hello, </p><p>I receive a email from "breach-alerts@mozilla.com" and a don't know if its your official adress. What its your advice  regarding  this situation? </p><p>Your's Victor </p>


created: 2021-01-21T05:10:06-08:00
updated: 2021-01-21T05:28:49-08:00
title: url autocomplete entry
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385823;
creator: sspillum
content:
<p>I am trying to delete an address from the url autocomplete. I have tried "shift" "delete" and it works about half the time. This is one example that absolutely will not delete: <a href="http://flavourandsavour.com/" rel="nofollow">flavourandsavour.com/</a> </p><p>Can someone please help me? I am about ready to quit using Firefox because this is so annoying. I like using the auto populate but why can't i delete half of the urls I try to delete? </p>


created: 2021-01-21T04:31:55-08:00
updated: 2021-01-21T04:31:55-08:00
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: hjkl2010
title:
How to solve this error-"This XML file does not appear to have any style information associated with it. The document tree is shown below."

content:
<p>I find the url link that is about mp4 but I can't access it. Like these. </p><p><a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-01-21-04-15-30-5d8fac.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-01-21-04-15-30-5d8fac.png</a> </p><p><a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-01-21-04-16-44-0f2429.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-01-21-04-16-44-0f2429.png</a> </p><p>I tried to open with Firefox and Chrome but both are not working. </p><p>before to ask, I saw similar question with mine that is about Access Denied. However I can't resolve it. </p><p>What should I do? </p><p>(as I Korean, I'm not good at English so if you're in hard to read my ask, please let me know I have to explain once more.  </p><p>And "이 XML 파일은 관련된 스타일 정보를 가지고 있지 않은 것 같습니다. 문서 트리는 아래와 같습니다." means "This XML file does not appear to have any style information associated with it. The document tree is shown below.") </p>


created: 2021-01-21T03:50:38-08:00
updated: 2021-01-21T03:50:38-08:00
title: Google Calendar not loading
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: denizcemonduygu
content:
<p>Since yesterday, Google Calendar doesn't load on Firefox on my computer. (It does on Chrome and on the mobile app.) I tried clearing the data for Google Calendar but it didn't help. </p>


created: 2021-01-21T03:19:50-08:00
updated: 2021-01-21T03:19:50-08:00
title: Issue in accesssing the current state for "allowed" or "denied" in Javascript code.
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: asif4
content:
<p>I was including code in javascript for asking the user about the location and the prompt is coming for asking the location and if now I console log with navigator.permission.query({name:geolocation}) then in state i am getting "prompt" which is fine but after allowing or denying i am not getting "allowed" or "denied" its still "prompt" but this things work fine in chrome. so is there any other object which is storing this state? for Mozilla or just Mozilla doesn't support this? </p>


created: 2021-01-21T03:09:53-08:00
updated: 2021-01-21T06:39:02-08:00
title: Naming the firefox window
tags: mac-os;desktop;tips;firefox-830;
product: firefox
topic: tips
locale: en-US
answers: 1385829;
creator: katarina.sladoljev
content:
<p>Hey team, I would like to know if there is a way to "name" the firefox window? I have multiple theme windows (for instance, one is for all recipes, one is for all news pages, one is for all online classes) with multiple tabs open  and would like to find a way to navigate between them in an easier way. Naming them would be lovely, so I could name the window "recipes" and find the right one easier in the dock. </p><p>Anyone knows a trick? If it doesn't exist, any way to hint to the developers that this would be helpful? :) It could be just me though :) </p><p>Thank you for your thoughts, </p><p>Kata </p>


created: 2021-01-21T03:09:12-08:00
updated: 2021-01-21T03:09:12-08:00
title: Stop Firefox opening twice
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: info4558
content:
<p>I have a web-based app which I use firefox to open. I use multiple tabs like for opening and printing pdf &amp; having multiple modules from the web-based app. The issue is some users are clicking on the firefox icon even though firefox is open &amp; it opens another session or window of Firefox. What I would like if someone clicks on the Firefox icon and it is already open to just display that session of firefox that is open &amp; not open a new window/session. My issue is we have 5 and 6 different windows for the same web app &amp; it's causing some issues. All links should open in a new Tab which they do now but if I can find a way to stop firefox opening twice it will solve my issue. </p>


created: 2021-01-21T03:03:28-08:00
updated: 2021-01-21T03:37:16-08:00
title: Randomly log out from sites
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385811;
creator: timrus
content:
<p>Hello everyone! I recently had a problem while using the firefox browser. Sometimes I automatically/randomly log out on sites where I was logged in. This can be a Google account, Twitter or other sites. This has never happened before. I am using the latest version of the browser for windows and for android. Once in a while I delete my browsing history, but I never delete logins, cookies or cache. What could be the problem? Thanks in advance for your help! </p>


created: 2021-01-21T03:01:30-08:00
updated: 2021-01-21T03:01:30-08:00
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: blizeh
title:
My sessionstore-backup folders only goes back a couple of days - can I recover from something further back somehow?

content:
<p>Hi, I'm trying to recover an old session with 2k+ tabs, but I only have two recovery files (from today) and one previous.jsonlz4 from a couple of days ago. </p><p>Is there anyway to restore from before then, or is the session (and the tabs) completely lost? </p><p>Thank you </p>


created: 2021-01-21T02:54:50-08:00
updated: 2021-01-21T03:01:38-08:00
title: Simplify Page (Not working)
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385808;
creator: MCKENNEY54
content:
<p>Hello Folks, </p><p>Just recently I lost the choice to select "simplify page" in print.  I use it every day.  I have Firefox 84 and print preview disappeared as well.  So I select print and it does print preview the web pages but there is no choice to simplify the pages on top like Firefox says should be there.  Please help! </p><p>Thanks, Ken </p>


created: 2021-01-21T02:51:58-08:00
updated: 2021-01-21T02:51:58-08:00
title: Printer Settings - Make Them Similar To Chrome?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: paterson37
content:
<p>Hi, </p><p>Due to some restrictions of features I’ve had to move from Chrome to Firefox at work. I often ship using the DHL Intraship portal. When trying to physically print the waybills they don’t print properly on the paper. They come out in different orientation and sizes than needed. I’m wondering if there’s a way to set the printer settings to the same configuration Chrome has? </p><p>Let me explain the differences. </p><p>On Chrome: </p><p>First off I will select the “Print Selected Documents” button. This opens what I assume is a PDF version of the documents in browser while giving me the option to print. The printer automatically sizes it and between the three pages detects which orientation and size needed. Please see screenshots below. I have censored some of the info. </p><p>Print Selected Documents Screen on Chrome: <a href="https://ibb.co/gJ6DJdt" rel="nofollow">https://ibb.co/gJ6DJdt</a> </p><p>PDF open in browser with print option that shows the pages in different orientation: <a href="https://ibb.co/Kj9vfJ1" rel="nofollow">https://ibb.co/Kj9vfJ1</a> <a href="https://ibb.co/7jGNnBS" rel="nofollow">https://ibb.co/7jGNnBS</a> </p><p>Next up are the windows and settings in Firefox: </p><p>Print Selected Documents screen in Firefox: <a href="https://ibb.co/25zVKTQ" rel="nofollow">https://ibb.co/25zVKTQ</a> </p><p>After clicking the button I don’t receive any print preview of the PDF and the orientation defaults to portrait instead of a mixture of portrait and landscape: <a href="https://ibb.co/MDJCR0W" rel="nofollow">https://ibb.co/MDJCR0W</a> </p><p>If anyone knows how I can fix it the advice and help would be greatly appreciated. </p><p>Thanks very much! </p>


created: 2021-01-21T01:23:56-08:00
updated: 2021-01-21T11:47:04-08:00
title: Text size only zoom - not working
tags: desktop;customize;windows-10;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
answers: 1385905;
creator: ascanio1
content:
<p>Good morning to everyone! </p><p>My "<em>text size only</em>" zoom is no longer working. I followed these (*) instructions and restarted the browser but to no avail. </p><p>(*) <a href="https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages#w_how-to-only-change-the-size-of-the-text" rel="nofollow">https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages#w_how-to-only-change-the-size-of-the-text</a> </p><p>Can anyone, please, help me solve this problem? Thank you in advance for your time and expertise! </p><p>Tommaso </p>


created: 2021-01-21T01:09:00-08:00
updated: 2021-01-21T02:56:54-08:00
title: Logging in to websites
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1385788;1385793;1385807;
creator: markfeerick18
content:
<p>Hi there.  I am trying to log into accounts and been asked to provide passwords.  Something has changed.  Previously if I was to go to a landing page (FT, The Telegraph) it would log in automatically.  I do have saved log ins, but there is another issue.  The website thinks I am logging in from a new browser, which often means I need to go through a further verification process, for example receiving a text with an authorisation code.  I have been through the options multiple times, with no fix.  Many thanks, Mark </p>


created: 2021-01-21T00:45:30-08:00
updated: 2021-01-21T01:31:14-08:00
title: Screwfix website
tags: desktop;websites;beta;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1385789;
creator: derbyshirej
content:
<p>On screfix if I want to go from one page to the next I get a message saying 'Please update whilst we update your selection', but nothing happens other than a constant revolving blue circle! no problem using same with other browsers. </p>


created: 2021-01-21T00:33:12-08:00
updated: 2021-01-21T01:53:21-08:00
title: connected equipment in firefox account
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1385790;1385795;
creator: moofy1
content:
<p>Hi  </p><p>Is possible to change names of connected equipment in Firefox account? </p><p>If I have open card in my f.e. home PC, and I want to send it to my another computer. OK - I can choose send to .... (I see full name of my another equipments). </p><p>BUT </p><p>If I want to do this from my smartphone - I don't know witch equipment I want to choose, because I see only this  Send this card to "Firefox on equipment ..."  </p><p>The names in Firefox on Android devices in this menu is to short to identification to which equipment I want to send this card (I have connected a few) </p><p>I can't find settings in Firefox account where I can do this. </p><p>So I think this is a big hardness to use this a very good idea from my android device </p>


created: 2021-01-20T23:56:29-08:00
updated: 2021-01-21T01:43:51-08:00
title: Firefoy refresh
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385792;
creator: suranyi.mihaly
content:
<p>I have refreshed my Firefox, because it was slow. </p><p>In the description was written:  <em>Firefox will save these items: </em> </p><pre>   Bookmarks    Browsing and download history    Passwords    Cookies    Web form auto-fill information    Personal dictionary <em> </em> </pre> <p>Ok. It's fine. But after refreshing the Firefox how can I restore these elements?  </p><p>Please send me a step by step instruction, without referring the webpage, because I have read it and it is not clear for me.  </p><p>Where is my older profile? Where is my new profile? How can I move the elements from the older profile to the new profile?  </p><p>Thanks a lot: Mihaly </p>


created: 2021-01-20T23:06:33-08:00
updated: 2021-01-20T23:29:08-08:00
title: Adobe Flash Player on Firefox 85
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1385765;
creator: sssv2002
content:
<p>Why does Firefox stop supporting Flash?! I downloaded an old version of Adobe Flash Player and want to continue using the Firefox browser with Flash technology! </p>


created: 2021-01-20T22:38:24-08:00
updated: 2021-01-20T23:26:09-08:00
title: Unwanted 'Other Bookmarks' folder on my Menu Bar
tags: windows-7;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1385760;1385764;
creator: vectorfromhpk
content:
<p>Since 2016 i've been using firefox on PC and i've been perfectly content with it until a few minutes ago I discovered this annoying blemish that i'd rather not have in my menu bar when browsing, except I can't delete, alter, or move it in any feasible way because I want my 'more' folder to be visible for easy access. Has anyone been able to remove this? Help would be much appreciated. </p>


created: 2021-01-20T21:55:42-08:00
updated: 2021-01-21T12:09:24-08:00
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
answers: 1385741;1385744;1385913;
creator: BenPowell
title:
Firefox Nightly on Dell optiplex 745 Windows 10 latest update: Videos arte black, only previews work. Safe Mode works, removing UBlock Origin does not.

content:
<p><strong> </strong>Why did this begin with the latest Windows update?  How can I fix it? Web is unusable without the adv blocker. Edge and 745 with older windows preview are not affected </p>


created: 2021-01-20T21:24:47-08:00
updated: 2021-01-20T23:41:55-08:00
title: Video screen spos up as I scroll down the page
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1385768;
creator: frank.lazzara
content:
<p>When I open a page with a video, such as CNN RSS feed, the video at the top of the page pops up, in a smaller size, as I scroll down the page. How do I stop that. </p>


created: 2021-01-20T20:14:37-08:00
updated: 2021-01-20T23:32:33-08:00
title: UI: Login usernames/passwords drop-down list extends below screen.
tags: linux;desktop;other;firefox-750;
product: firefox
topic: other
locale: en-US
answers: 1385766;
creator: arie_firefox.com
content:
<p>The drop-down list with known usernames and passwords extends until below the screen if there is a sufficient number of usernames stored. The funny thing is that the list is scrollable by mouse and arrow (up/down) keys, so it wouldn't be necessary to extend the list that far down. Just until the lower boundary of the current firefox windowwould have been sufficient. </p><p>The result is that I can't see (nor select) the usernames that are listed below the screen. </p><p>Firefox 75 64 bit on Fedora 32. </p><p>I hope this description was clear enough as I'm hesitant to include a screenshot showing all usernames involved on those site. </p><p>For anyone who wonders why so many logins: it's a list of email adresses currently in use in a webmail service. </p><p><br> Thanks. </p>


created: 2021-01-20T19:54:51-08:00
updated: 2021-01-20T19:54:51-08:00
title: marcelo
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: es
creator: marceloarios
content:
<p>ademas del problemadel instalador estos ultimos 2 meses firefox se cierra inesperadamente cuando lo estoy ejecutando desde un sistema operativo instalado en un disco ssd externo conectado a mi notebook mediante usb 3.0 </p>


created: 2021-01-20T19:49:11-08:00
updated: 2021-01-20T19:49:11-08:00
title: Addon windows in the Overflow menu have a fixed size so addon functionality is broken
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: ntruter42
content:
<p>Addon windows in the Overflow menu are limited or fixed in size and therefore some addon functions are inaccessible or hard to use. Usually I would just middle-click to scroll sideways but with some addons this is not possible (eg. LastPass only shows the "Upgrade to Premium" part and nothing else if it is in the Overflow menu). I love the minimalist black&amp;white look of my current Firefox setup so having the red LastPass icon outside of the Overflow menu would ruin that. Other addons just look bad with all that extra white space, like Windscribe (which should have a very small Addon window). </p><p>Is there some way to change the size of the addon window or report this as a bug to have it behave like addons should? </p>


created: 2021-01-20T19:49:04-08:00
updated: 2021-01-20T20:48:27-08:00
title: Menu Font Size
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1385725;
creator: oxymoron62
content:
<p>I am using Firefox 84.0.2 (64-bit) on Win 10 Pro and the menu font size and toolbar icons are minuscule, even on my 32" monitor. </p><p>I found a fix for this same problem in Thunderbird, but I don't see any way to make the menu fonts and toolbar icons bigger in Firefox. This has nothing to do with web sites, just the menu/bookmarks, toolbar icons, etc. </p><p>Thank you. </p>


created: 2021-01-20T18:46:54-08:00
updated: 2021-01-21T05:10:42-08:00
title: Google Calendar No Longer Loads on Firefox
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1385743;1385822;
creator: rkoreto
content:
<p>Suddenly, Firefox won't load Google Calendar. I see the template, but the items on the calendar won't load. I know it's not the calendar itself because it loads fine in Chrome and on all my android devices. I made sure all the add-ons were taken off. I refreshed. I cleared the cache. Erased history. Nothing worked. </p><p>I finally gave up, backed up all my bookmarks, and deleted Firefox. I downloaded it fresh and installed it again. Same problem! The calendar won't load. I found others complaining, but no one had a solution. </p><p>Not to be a conspiracy theorist, but a friend told me this was part of a "browser war" and Firefox would no longer support a variety of sites and apps. Is that true? Or do you have a solution. </p>


created: 2021-01-22T14:52:31-08:00
updated: 2021-01-22T14:52:31-08:00
title: webpages scrolling by themselves
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: pmfsox
content:
<p>Recently pages have been scrolling up and down by themselves. Sometimes it happens when I attempt to click on a link, but not always, and on various websites. I have Windows 10, so it might be from a recent update. It just happened on this site. It's very annoying. Any thoughts or insights? </p>


created: 2021-01-22T14:46:54-08:00
updated: 2021-01-22T14:46:54-08:00
title: Bloqueo de Flash Player
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: es
creator: felixherreram
content:
<p>Hello Everyone: I want to make the following query and Observation: Because all the browsers agreed to block Adobe Flash Player, none had the guts to face the main opponent of Flash Player for an economic reason, Steve Jobs, they did not let him participate in the company that owns Flash Player, a component that was used in all types of browsers, and in all types of applications, with a simple software like ActionScrip that managed to develop animations that no application today has been able to perform. Because Mozilla FireFox did not detach from this plot and allows the use of the Flash Player component and can recover thousands of users in its browser that was ceded to Google that today has become a more sinister and dominant monopoly than it was in its Microsoft time. What are those commercial or technical reasons that deserve to have colluded to annihilate a company and thousands that throughout this world, develop applications under that platform? </p><p>Hola a Todos: Quiero hacer la siguiente consulta y Observación: Porque todos los navegadores tomaron el acuerdo de bloquear Flash Player de Adobe, ninguno tuvo las agallas de enfrentarse al principal opositor de Flash Player por una razón económica, a Steve Jobs, no lo dejaron participar en la empresa propietaria de Flash Player un componente que se usaba en todo tipo de navegadores, y en todo tipo de aplicaciones, con un software como ActionScrip sencillo y que logro desarrollar animaciones que ninguna aplicación hoy en día a logrado realizar. Porque Mozilla FireFox no se descolgó de esta trama y permite el uso del componente Flash Player y puede recuperar miles de usuarios en su navegador que se los fue cediendo a Google que hoy se ha transformado en un monopolio más siniestro y dominante de lo que fue en su tiempo Microsoft. Cuales son esas razones comerciales o técnicas que ameritan haberse coludido para aniquilar una empresa y miles qué a lo largo y ancho de este mundo, desarrollan aplicación bajo esa plataforma.? </p>


created: 2021-01-22T14:46:24-08:00
updated: 2021-01-22T14:51:49-08:00
title: Firefox linking after a hover delay.
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1386304;
creator: omits
content:
<p>I find it annoying when I am on a page and the cursor is on a link in that page after a few seconds it goes there without my clicking. how do i stop this? </p><p>OSX MacOS Big Sur plus Firefox 84.0.2. </p><p>Thanks. </p>


created: 2021-01-22T14:41:51-08:00
updated: 2021-01-22T14:53:42-08:00
title: Search engine switches from Google to Yahoo
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1386306;
creator: ghollenberg
content:
<p>I want to use Google as my search engine. When I go to Google and type my search keywords into the bar, I get themessage that says, "Firefox prevented this page from automatically redirecting to another page." The URL in the search bar is, "<a href="https://search-land.com/?pubid=30105&amp;tid=1015&amp;sid=10052&amp;q=firefox.com&amp;sig=2" rel="nofollow">https://search-land.com/?pubid=30105&amp;tid=1015&amp;sid=10052&amp;q=firefox.com&amp;sig=2</a>" If I allow, I  end up with responses from Yahoo.  If I do not allow the redirect, I end up with a blank screen. </p><p>I HATE Yahoo as a search engine. I have removed it as a search engine in the options for search, but I still end up there. I cannot get to Google. Can anyone help me with this? </p>


created: 2021-01-22T14:22:37-08:00
updated: 2021-01-22T14:22:37-08:00
tags: desktop;download-and-install;fix-problems;escalate;windows-81;upgrade;
product: firefox
topic: fix-problems
locale: en-US
creator: maswartz
title:
Updating Firefox broke it, spinning white wheel, constantly crashing scripts load times last at least ten minutes. HELP

content:
<p>The last time I updated Firefox I had such a bad time I swore never to update it again, however yesterday an addon I use couldn't work without updating. So I bit the bullet and did. I've been regretting it ever since. At best it works slightly slower than my old version which was 61.0.1. At worst I miss the days of internet explorer.  </p><p>The most common issues are 1. White Wheel: When I swap tabs or open a new one I often get a spinning white wheel. This can last anywhere from seconds to at least ten minutes. I've asked around and tried everything suggested, nothing has gotten rid of it. </p><p>2. Scripts breaking: This started later on after installing it. Almost any time I refresh a tab or open a new one a script in some other tab breaks. At least twice I was just watching a video in one tab, not even touching the computer and a script breaks in another tab. </p><p>Please, I just want my browser to run properly. WITHOUT having to sacrifice my settings/history/bookmarks/addons </p>


created: 2021-01-22T14:09:40-08:00
updated: 2021-01-22T14:21:35-08:00
title: Bookmark "Star" missing-cannot not use bookmark this page.
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1386292;
creator: tropicgear
content:
<p>the star to click to add/edit bookmarks went missing,  I am no longer able to "click" Bookmark this page anywhere. </p>


created: 2021-01-22T13:26:59-08:00
updated: 2021-01-22T13:26:59-08:00
title: Browsing hijack
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: toniabuokwen
content:
<p>when trying to access <a href="https://www.facebook.com" rel="nofollow">https://www.facebook.com</a> but the browser would redirect to "<a href="https://web.facebook.com/?_rdc=1&amp;_rdr" rel="nofollow">https://web.facebook.com/?_rdc=1&amp;_rdr</a>". I don't want it. Can you help me to access the correst url which is "<a href="https://www.facebook.com" rel="nofollow">https://www.facebook.com</a>. please, Regards. </p>


created: 2021-01-22T13:02:28-08:00
updated: 2021-01-22T13:02:28-08:00
title: Firefox 52 & Big Sur
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: KER
content:
<p>I have to continue to use Firefox 52.0.2 (FF52)because of a discontinued form filler plug-in (Autofill Forms). FF 52 has been working fine until I moved to Big Sur. Upon launching FF52 under Big Sur, the sidebar and some toobar icon drop-menu's text has disappeared. If I boot back into Catalina, this missing text is visible (Please see attached screenshots). I was hoping someone could tell me how to make this text visible again under Big Sur. Thanks in advance for assistance. </p>


created: 2021-01-22T12:48:16-08:00
updated: 2021-01-22T13:18:49-08:00
title: NEED to disable access to youtube for a school computer
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386268;
creator: Joy1980
content:
<p>Please help a single mom with our personal computer in the house hold that is for school work only.  It is on windows 7 and we need to COMPLETELY BLOCK/DISABLE ALL access to the youtube website.  I can not figure out how (upgrading to the newest windows version is an IMPOSSIBLE option right now unless they've made it free, thanks to the circumstances created by COVID-19).  Thank you in advance. </p>


created: 2021-01-22T12:47:32-08:00
updated: 2021-01-22T13:21:34-08:00
title: Google Calendar not loading in Firefox
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1386269;
creator: delboy27sbc
content:
<p>I am using Firefox 84.0.2 Around mid day today, I started having problems viewing my Google Calendar on Firefox. As"skeleton" calendar page loads with no dates or details. Coincidentally, it would not load on Firefox on our main PC either. I have cleared history, cookies, etc and tried changing security settings, but it will still not work. It works fine on Edge and my Android phone. Any advice would be much appreciated. Thanks. </p>


created: 2021-01-22T12:13:59-08:00
updated: 2021-01-22T13:05:54-08:00
title: Google Calendar won't open in Firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386267;
creator: mhowell1
content:
<p>My boss can open her Google Calendar in Chrome and Edge, but not Firefox. It just sits on a blank page and tries to load, but never does. Nothing more than a blank page and the spinning circle.  We have: </p><p>Cleared the cache Restarted the browser </p><p>I saw someone on Reddit posted they were having the same problem 30 minutes ago (2:45 pm EST).  However, my calendar opens find on Firefox on my own computer. </p><p>Any ideas/solutions? Possibly related to the upgrade to 84.0.2? </p><p>Thanks matt </p>


created: 2021-01-22T12:00:27-08:00
updated: 2021-01-22T12:50:00-08:00
title: How do I turn off the new Firefox print feature?
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1386258;
creator: Quenchoo
content:
<p>Firefox apparently has a new print feature that is intended to replace the print dialog box.  I would like to know how to turn it off. It is a good try.  My printing off the web usually involves only selected pages, i.e. not All pages. With the new Firefox feature, I don't like having to click on All, then click on Custom, then select pages to print.  I would much prefer using the system dialog box where I can just immediately enter pages, 2-3 for example, and print. Edge has this same printing issue, too many clicks to do the simple task of printing only specified pages. </p>


created: 2021-01-22T11:49:31-08:00
updated: 2021-01-22T13:05:26-08:00
title: Google calendar will not load data or sync
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386266;
creator: njtrucker
content:
<p>Google Calendar will not load data the blue line just keeps going. This happened on all of mu PCs today 1/22/21 I'm using Firefox 84.0.2 Google calendar works okay on Chrome on the same PCs I have been using Google calendar for many years on Firefox. Google Calendar works okay on my Android phone. I have not loaded any new programs, Firefox  is signed in. </p>


created: 2021-01-22T11:46:32-08:00
updated: 2021-01-22T13:05:09-08:00
title: Google Calendar not opening in Firefox
tags: desktop;websites;windows-10;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1386265;
creator: tom.d.lent
content:
<p>Today, Google Calendar is not opening. I keep Google as a pinned tab set to automatically open when I start Firefox, so always available. But today it did not open. No error message, just a blank screen and the blue line moving across the top of the window.  The same thing is happening when Zoom webinar registration attempts to save a calendar item to my Google calendar. No error message, just a white screen and blue line moving across the top.  I am able to open Google Calendar in Chrome and also can open it in Firefox by opening a new tab and then repinning it. But if I close the browser window and the re-open it (something i have to do every day or two to keep GMail from bogging down - that is another question!) then the saved pinned tab will not reopen again and I have to go through  the manual reopening process again. Any clues? Thanks! </p>


created: 2021-01-22T11:21:18-08:00
updated: 2021-01-22T11:21:18-08:00
title: Firefox will not load Zynga.com Farmville 2 on W10
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: oldbob2
content:
<p>I have two laptops..both W10 64 bit both Firefox version 84.0.2.  On works fine the other just will not complete the loading of Farmville-Two on Zynga .  I have tried to go page by page and make sure the two laptops have identical settings and they do as best as I can find.  By any chance does anyone have any suggestions I can try.  I have done all the suggestions From Zynga..cleared cache, deleted web content, rebooted, reinstsalled their Launcher+ program so you dont need Flash and flash is disabled, I did virus and Malwarebytes scans, even did a sfc/ scannnow, I changed the Firefox settings to allow pop ups and set to privacy to standard.   It starts to load but the page stops and locks up and I am left with a white window on the left where the farm should load ...the laptop to a point sometimes I have to reboot to close the window.  It used to work just fine. I know my way around a bit but not an expert..just cant play on one of the laptops..frustrating. It started about a week ago. All other programs seem to work ok.   Appreciate any help..Thank you. </p>


created: 2021-01-22T11:18:23-08:00
updated: 2021-01-22T14:45:40-08:00
title: Google Calendar will not load through Firefox. Works fine in Microsoft Edge
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386264;1386297;
creator: mahporter
content:
<p>Starting today, Google Calendar will not load. There is none of my data in it. I cannot navigate. This is only in Firefox. A blue color streams across the top of the screen as if it is trying to load. </p>


created: 2021-01-22T11:05:23-08:00
updated: 2021-01-22T13:04:39-08:00
title: Google Calendar only loads once--clearing cookies is not a permanent fix.
tags: desktop;websites;windows-10;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1386263;
creator: hccollins3
content:
<p>Starting today (Jan 22, 2021), Google Calendars is not loading on Firefox (Windows 10 laptop, Firefox 84).  </p><p>Clearing cookies fixes the problem, but the solution doesn't stick; I clear cookies, am able to open and load Calendar once, and then when I close the Calendar tab and reopen it I'm faced with the same problem.  </p><p>Is this a known problem on Firefox's end? What can I do to fix this? </p>


created: 2021-01-22T10:54:02-08:00
updated: 2021-01-22T10:54:02-08:00
title: When I press delete while *not* editing something i go back to the past page
tags: mac-os;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
creator: Srunnchea1
content:
<p>I can't seem to turn off the feature of,  when I press delete on accident i go to the past page and this has caused me to leave meetings and other important things, i would like to find out how to turn off this feature. </p>


created: 2021-01-22T10:43:59-08:00
updated: 2021-01-22T12:12:52-08:00
title: When printing bank statement part of document is completely blacked out
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386216;1386245;
creator: bobcard
content:
<p>I have a problem printing my bank statement using Mozilla Firefox. Portions of the statement (in a table format) are completely blacked out. Other portions of the statement which are also in a table format print tine. I do not have the problem when using Microsoft Edge (same desktop) or Safari (iPad) and I am using the same printer for all three browsers. The statement utilizes Acrobat Reader so I first uninstalled and then reinstalled Acrobat Reader.  The problem persisted. Clearly, the problem is with Mozilla Firefox. I have taken all the steps suggested in "Fix printing problems in Firefox" to no avail. This included resetting all Firefox printer settings.  Since it is my bank statement I cannot send you a copy of the printout. However, I will say that the Mozilla Firefox print preview does not show any portion of the document being blacked out - it only occurs upon printing and only when using Mozilla Firefox. </p>


created: 2021-01-22T10:33:58-08:00
updated: 2021-01-22T11:07:07-08:00
title: Seeing Un-readable font for the same piece of text in mozilla Firefox
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1386222;
creator: devanshupreetam
content:
<p>w3Schools is a well known website to learn programming but the code IDE in the website shows UN-Readable text in the Firefox whereas it is quite normal in other browsers such as Chrome &amp; Edge. Here is the link to the website I am talking about : <a href="https://www.w3schools.com/html/tryit.asp?filename=tryhtml_block_div" rel="nofollow">https://www.w3schools.com/html/tryit.asp?filename=tryhtml_block_div</a>  You can try this link in any browser other than Mozilla &amp; it runs normally.For better understanding I have attached a screenshot of Mozilla &amp; Edge side by side to make you aware of the glitch.Please fix it soon. </p>


created: 2021-01-22T10:28:31-08:00
updated: 2021-01-22T10:39:58-08:00
title: Cookies for websites setup for ALLOW (replacement for post that "disappeared")
tags: mac-os;desktop;privacy-and-security_1;firefox-830;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1386208;
creator: Zsuzsu
content:
<p>As captured in the long thread  "<strong>What's the difference between ALLOW and ALLOW for a SESSION</strong>?”, with a lot of handholding from jscher2000, I managed to set custom choices for privacy and security the way I wanted on my mac computer (blocking all cookies in all windows, with exceptions saved for ALLOW, ALLOW for SESSION and some for BLOCK). To accomplish this, <strong>required enabling deletion of cookies </strong>when Firefox closes.  </p><p>My assumption based on information I got in the above mentioned thread, was that even when deletion of cookies is checked for when Firefox is closed, cookies for websites identified as exceptions with ALLOWED, are not deleted.  </p><p>However, this is not what happens. A specific example is <a href="http://tripcheck.com" rel="nofollow">tripcheck.com</a>, which stores custom itineraries for cameras in cookies. I setup quite a few of these custom itineraries and saved them and they were OK until I closed Firefox, when they were deleted, as the cookie was deleted. This website is setup as ALLOW in the Exceptions list. </p><p>As explained in the above mentioned thread: </p><p><em>"(2) Scenario Two </em> </p><p>[X] Delete cookies and site data when Firefox is closed (checked) </p><p>Firefox shortens cookie expiration to session only unless the site has an ALLOW permission in the exceptions list. “.<em> </em> </p><p>I am more confused than ever, the settings do not appear to be working the way they are meant to work, not only for session cookies but also for what should be "permanent". </p><p>Am I doing something incorrectly or am I misunderstanding how setting should work? </p><p>If cookies of websites setup for ALLOW are deleted when Firefox is closed, the setting is defeating what I am trying to accomplish: saving cookies for websites that I use and save data in cookies (such as recognizing the computer, what’s needed for 2 step authentication, etc.). </p><p>Thanks. </p>


created: 2021-01-22T09:45:02-08:00
updated: 2021-01-22T14:12:56-08:00
title: Firefox Sync operations
tags: windows-7;desktop;sync;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1386177;1386290;
creator: 88icarus04
content:
<p>What does Sync do?   (My primary concern is that I do not want to lose information) ... I am NOT talking about how to set Sync up, but when I execute "Sync NOW" ... what does it do?. There are many ways a sync can be performed.if I don't understand what it does, I can lose information. If i execute "Sync NOW" - does can Sync both push or pull information? - will Sync push information from the computer where I am sitting ...  to a server or buffer then push to all my other devices? ... or will it push directly to all my devices? ... or instead of pushing ... without warning, Sync pulls information to my device? - Is the transfer of information immediate or is there some type of buffer? - Is the transfer of information a (complete or partial) merger or does it override all existing information? - Is the complete transfer of information immediate or is it buffered?  - when pulling information does it inform of a timestamp on the information source of when it was last updated? - are these operations immediate, scheduled, or automatic? Do you see where I am going? ... I need to be able to predict Sync's performance. </p>


created: 2021-01-22T09:44:50-08:00
updated: 2021-01-22T15:13:04-08:00
title: Google Calendar will no longer completely load.
tags: desktop;websites;windows-10;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1386171;1386174;1386178;1386199;1386311;1386312;1386316;
creator: clark.hurst
content:
<p>Hello All, </p><p>I was working on a Google Apps Script to convert a Google Form entry into a Google Calendar event. Nothing too crazy so I'm not sure that the JavaScript I'm using would do anything to the browser. I could access Google Calendar just fine this morning and then all of the sudden, my calendar page wouldn't completely load. It loads the upper and left panels but not the actual calendar. There's no error message popups, the loading status just keeps spinning. </p><p>I've cleared all cache, closed/reopened the browser, restarted my computer, refreshed Firefox, opened Firefox in Safe Mode, tried a Private Window, uninstalled and reinstalled Firefox. I can access Google Calendar just fine on Microsoft Edge and Google Chrome. </p><p>Web Console shows a lot of warnings and an Exception error but I don't see anything that gives me a clear understanding of what the problem is. Halp!!!1!1 </p>


created: 2021-01-22T09:43:06-08:00
updated: 2021-01-22T15:11:36-08:00
title: Firefox 56.0.2
tags: mac-os;desktop;websites;firefox-560;
product: firefox
topic: websites
locale: en-US
answers: 1386291;1386305;1386308;1386310;1386313;1386314;1386315;
creator: cparinello
content:
<p>I recently migrated all of my files and applications from a 2013 macbook retina pro that had FF 56.0.2 to a 2020 macbook retina pro. The application transferred over with no problems with one exception. I have a blog on <a href="http://livejournal.com" rel="nofollow">livejournal.com</a> and now cannot post or reply to comments on the blog. FF just hangs and freezes. I can't even quit the page unless I quit FF totally and then restart. I can still access livejournal from Safari w/no problems. I checked my extensions (only have two) and disabled hardware acceleration but nothing has helped. Does anyone have any suggestion? I'm not crazy about safari and would like to continue to use FF. Thanks so much for any help! </p>


created: 2021-01-22T09:38:28-08:00
updated: 2021-01-22T10:16:57-08:00
title: Blinking adds
tags: mac-os;desktop;other;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1386189;
creator: scarttx
content:
<p>How can I block adds or at least be able to stop adds from blinking when I read the New York Times and other new sites that I've subscribed to? It is distracting. Is there a way to block all adds without interrupting normal function of the browser? Thanks. </p>


created: 2021-01-22T09:29:44-08:00
updated: 2021-01-22T14:28:29-08:00
title: The Margins For Search Results Are Off
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386293;
creator: DJBacon
content:
<p>As you can see in the image below the margin on the right is way bigger than the one on the left. Before this started happening the search results were pretty centered. I can't seem to find this issue anywhere online. The zoom level is set to default. Help </p>


created: 2021-01-22T09:19:22-08:00
updated: 2021-01-22T09:28:54-08:00
title: printing
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1386163;
creator: jaspersdad
content:
<p>Did Firefox just eliminate the "simplify page" feature from it's print window. It's not there. There is a new interface. I'm on version 84. </p>


created: 2021-01-22T09:12:35-08:00
updated: 2021-01-22T09:17:58-08:00
tags: linux;desktop;customize;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1386159;1386160;
creator: ransage
title:
"How can i reset 'container defaults' in FireFox Browser? I.E. I previously selected to open a certain 'site' is a specified 'container' - now I want to clear."

content:
<p>The question at the following URL has an answer that is no longer the best answer, but it is Archived and I cannot provide the better answer.  Since "How can i reset 'container defaults' in FireFox Browser? I.E. I previously selected to open a certain 'site' is a specified 'container' - now I want to clear." is the top hit when I look for this on Google, I'm attempting to provide the answer here. </p><p><a href="https://support.mozilla.org/bm/questions/1269571" rel="nofollow">https://support.mozilla.org/bm/questions/1269571</a> </p>


created: 2021-01-22T09:10:46-08:00
updated: 2021-01-22T10:18:26-08:00
title: Firefox fails to show any pages, including options.
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386190;
creator: amwoodwork
content:
<p>Since this morning, Firefox fails to show any pages, this includes options. </p><p>Both Chrome and IE render sites without issue. </p><p>I have attempted the following: 1) Reboot 2) refresh Firefox 3) remove and install - Without removing any profiles 4) remove firefox, delete profiles, and install </p><p>Nothing has worked. </p>


created: 2021-01-22T09:10:21-08:00
updated: 2021-01-22T15:13:15-08:00
title: automatically showing e-mail adress
tags: desktop;tips;windows-10;firefox-840;
product: firefox
topic: tips
locale: en-US
answers: 1386317;
creator: chocolat1
content:
<p>Hallo, I like to know how delete automatically showing e-mail adress and handynumber when I login webmail and other logins. thank you and best reardes Gisela </p>


created: 2021-01-22T09:06:23-08:00
updated: 2021-01-22T09:06:23-08:00
title: Facebook Container
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: novwind2
content:
<p>how do I delete a Facebook screen name from container on Firefox. we had company and they logged into their Facebook, now I want to delete their Facebook name from drop down list, there should have been a "right click delete option to that list, now when I go to click on the Facebook Icon on the Firefox screen my visiting friends from out of state is there and it is unnecessary , as we gathered for a funeral and they shall not be returning for over a year. If there is no way to clear there Facebook screen name, please instruct me as to how I can delete face book from Firefox and I shall delete Facebook from Fire fox altogether and log in on my cell phone. Thank you for you time. </p>


created: 2021-01-22T09:01:16-08:00
updated: 2021-01-22T09:52:47-08:00
title: Google Calendar Stopped Working With Update To Firefox 84.0.2 (64-bit)
tags: desktop;websites;windows-10;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1386162;1386168;1386176;
creator: firefox145
content:
<p>Since Firefox updated to 84.0.2, my Google Calendar (web access, no plugin) just hangs with the month displayed on the left and the blue "activity" bar at the top continually scrolling left to right, I never get any updates.  If I fire up Chrome, it works fine.  Has Firefox suddenly been locked out of Google applications?  I've searched the suggestions, cleared all cookies, set general.useragent.compatMode.firefox to TRUE, no change in behavior. </p><p>Image loaded below. </p>


created: 2021-01-22T08:46:39-08:00
updated: 2021-01-22T09:39:01-08:00
title: Google Calendar won't load in Firefox
tags: linux;desktop;websites;ubuntu-1804;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1386153;1386155;1386157;1386158;1386165;
creator: tmichael.mcnulty
content:
<p>I'm using Firefox 84.0.2 on Ubuntu 18.04.  It has suddenly stopped being able to load Google Calendar.  It shows the banner for Google Calendar but no content, and the progress bar shows it continually trying to load.  Even after several minutes there is no time-out.  The problem persists in safe mode.  No other Google products (Gmail, Google Drive) show this problem, and the calendar loads normally in Chrome.  Any suggestions would be appreciated. </p>


created: 2021-01-22T08:37:18-08:00
updated: 2021-01-22T08:37:18-08:00
title: Problém s heslem
tags: desktop;sync;
product: firefox
topic: sync
locale: cs
creator: qwanderer
content:
<p>Zdravím, </p><p>předevčírem jsem si v práci na mobilu prozřetelně změnil heslo k Firefox účtu a teď si doma ani za boha nemůžu vzpomenout, na jaké heslo jsem si to změnil. Jak vidíte, píšu vám ze svého účtu, ovšem píšu z mobilu v prohlížeči Chrome, což je jediné místo, kde jsem nyní přihlášen. Nechci si heslo obnovovat přes mail, abych nepřišel o data, ale netuším, co mám jinak dělat. Že jsem přihlášený na mobilu mi je k ničemu, respektive mohu toho nějak využít k tomu, abych se přihlásil i na PC a potažmo si změnil heslo na nové, když si to současné nepamatuji? Původně jsem vykládal velkou naději do obnovovacího kódu, nicméně abych si ho teď vygeneroval, tak na to potřebuji...heslo. Zkoušel už jsem všechna možná hesla a nic nezabírá, navíc je dost frustrující, že mám asi jen pět pokusů a znovu mohu zadat heslo až po 15 minutách, takže už jsem docela bezradný. Dokázal by mi někdo pomoct? Díky. </p>


created: 2021-01-22T08:34:06-08:00
updated: 2021-01-22T13:24:11-08:00
title: Google calendar
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1386272;
creator: giorgioeffe56
content:
<p>since a few hours it has been impossible to download Google Calendar, while it's regularly possible to get Gmail as well as other Google items (Contacts, Maps..). By other browsers Google Calendar works normally. Is there a problem known? Thanks a lot. Giorgio Fossati Italy </p>


created: 2021-01-22T08:23:06-08:00
updated: 2021-01-22T10:19:47-08:00
title: Firefox limiting pinned tabs to 3 tabs
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
answers: 1386136;1386149;1386154;1386191;
creator: kcthomas
content:
<p>Anytime I have more than 3 pinned tabs when I reopen firefox it will unpin all tabs except for the first 3. I can repin them and everything works fine until I close and reopen firefox, then it will unpin all tabs except the first 3. I have tried uninstalling and reinstalling firefox and still have the same issue. </p>


created: 2021-01-22T08:01:28-08:00
updated: 2021-01-22T13:49:07-08:00
title: Java confusion...
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386129;1386277;1386284;
creator: kharrisma
content:
<p>Hi Forum Folke, </p><p>I keep having issues with Firefox (84.0.2) when trying to make online purchases... the dialog window (PayPal or whatever) that should pop up doesn't.  The purchase process stalls because the next step doesn't happen.  I have to use Chrome to make the purchase instead.  This didn't happen until the last upgrade, now it's a frequent problem.  Doesn't happen on all sites or with all vendors, but often enough to be a headache.   </p><p>Since this is a 64-bit browser, should I be using the 64-bit version of Java, or does it not make any difference?  If it does (or might) make a difference, how do I tell FireFox to use the 64-bit version (installed in the programsx86/Java/32-bit directory)? </p><p>Thanks for your help! </p>


created: 2021-01-22T07:56:05-08:00
updated: 2021-01-22T08:22:50-08:00
title: problem with displaying Hotmail emails
tags: mac-os;desktop;other;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1386133;
creator: richardbelldc
content:
<p>I am running Firefox 84.0.2 on a Macbook Pro running Catalina 10.15.7. Since the new version of Firefox loaded on January 6, I have been having problems with how email from several vendors displays. If I call up Hotmail, for example, the page appears in teeny tiny type, so small that I have to pull the computer close to my face to read. And if I enlarge the page in order to read the left-most column, I can then only see the left-most column on my screen. I have to then scroll far to the right to find the actual message itself. I have tried the various "Display" options, but none of them have fixed this problem.  </p><p>I switched over to Chrome as a test, and Hotmail is displaying normally there. So I conclude that there is some incompatibility between Firefox 84.0.2 and Catalina 10.15.7.  </p><p>Any advice would be most welcome! </p><p>Thanks! </p>


created: 2021-01-22T07:28:43-08:00
updated: 2021-01-22T08:53:22-08:00
title: Constant Reconnect exclamation triangle even after going through reconnect steps
tags: desktop;customize;windows-10;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
answers: 1386138;1386150;
creator: robertsmegan
content:
<p>I am constantly seeing the yellow triangle with exclamation point in the menu asking me to reconnect to Firefox account. I click and reconnect -- still there. I reset Firefox -- still there. </p>


created: 2021-01-22T07:14:40-08:00
updated: 2021-01-22T14:38:34-08:00
title: Link to .docx files no more opened by MS Word
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386295;
creator: gkerschb
content:
<p>Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, clicking on such a link brought up a dialog asking what Firefox should do with this file. One of the options is to open it with Word (see image 'ChooseWord'). </p><p>But now this is no longer possible. I believe it vanished in the course of the automatic Firefox updates. Now the dialog looks like in the attached image 'NoWord'. </p><p>How can I restore the old behaviour? </p><p>Thanks, gernot </p>


created: 2021-01-22T07:06:52-08:00
updated: 2021-01-22T10:26:07-08:00
title: Google Calendar won't load on firefox 84.0.2 this morning.
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386134;1386200;
creator: ken.koronovich
content:
<p>Google Calendar won't load on Firefox 84.0.2 this morning.  Worked fine yesterday. Reinstalled Firefox.   Next Steps please? </p>


created: 2021-01-22T07:00:16-08:00
updated: 2021-01-22T07:00:16-08:00
title: Opening links from desktop (xdg-open) takes 9-10 sec when Openconnect VPN active
tags: linux;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: andrey.2718
content:
<p>Hello, </p><p>When my Openconnect VPN is on, Firefox takes very long time to open links from outside its own window: ie links opened with xdg-open in Linux (Ctrl+Click). If Openconnect is Off, links open almost instantly as expected. </p><p>Here's <a href="https://pastebin.com/Yh059v73" rel="nofollow">/etc/resolv.conf</a> when Openconnect is Off. And here <a href="https://pastebin.com/XCKyyjWg" rel="nofollow">/etc/resolv.conf</a> when Openconnect is On: search contains 11 internal domains. Environment: - KDE Plasma 5.20.5 - Firefox 84.0.2 - xdg-utils 1.1.3 - networkmanager-1.26.4 - networkmanager-openconnect-1.2.6 - openconnect-8.09 </p><p>System proxy settings: No Proxy </p><p>What I have tried: - Start Firefox in Safe-mode (no effect) - Explicitly setting Proxy to None / System Default in FF settings (no effect) - Opening links resolvable only inside VPN and just <a href="http://google.com" rel="nofollow">google.com</a> (no effect) Only turning Off Openconnect helps so far. I suspect it's got to do with name resolution (maybe routing as well?), but have no conclusive evidence. Btw, Chrome is not affected by this behavior. </p><p>Thank you </p>


created: 2021-01-22T06:55:24-08:00
updated: 2021-01-22T10:25:21-08:00
title: Google Calendar
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1386198;
creator: kentabachnick
content:
<p>I use Firefox as my regular browser and Google's GSuite for mail, calendar, and so on. This morning, Google Calendar will not load completely. GMail works fine. The sidebar Calendar in GMail works, but the "standalone" calendar site does not work. </p><p>I checked this in a Chrome browser and there is no problem - it all works fine. The problem is only in the Firefox browser. </p><p>Is anyone else having this problem or have any suggestions? </p>


created: 2021-01-22T06:24:49-08:00
updated: 2021-01-22T10:24:10-08:00
title: Google calendar issue - Do I reload firefox
tags: mac-os;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386196;
creator: kristie1
content:
<p>My google calendar will not load appointments. The page loads but the appointments never load and the blue loading bar at the top continues to refresh as if it is trying to load. </p><p>Things I have tried - Turned off all extensions - Ran firefox incognito (works if I clear the cache) - Cleared Cache (works only once) </p><p>I am looking first for a solution to the problem above. If I don't find one, is there a way to reload firefox and retian all the bookmarks? </p><p><br> Kv </p>


created: 2021-01-22T06:20:52-08:00
updated: 2021-01-22T13:37:55-08:00
tags: windows-7;desktop;other;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1386270;1386278;
creator: firefoxsupport2
title:
Google calender not showing fully, only getting part of left column with month, can't click on anything

content:
<p>Windows 7 Pro, Firefox, current, 84.0.2. </p><p>I've tried logging out and back in, I've cleared ALL history, cache, cookies, etc.  I've tried restarting Firefox, no help.  Gmail, Voice and contacts all show fine.  This was working fine last night, less than 12 hours ago.  System was shut down last night, and booted this morning, and this problem has occurred. Logged in via Chrome and calendar shows fine, so it's likely some probem with firefox.  Hate to reset firefox and have to load all my extensions again. </p><p>Here are the extensions/Add-ons I have loaded.  But bear in mind these were loaded last night, and have been loaded for many months at least, with no problems.  AND, other Google site, gmail,voice, contacts all work fine. </p><p>Adblock Plus Bitwarden Don't Fuck with Paste Facebook Container Flash and Video Download Gmail reverse conversation Google Analytics Opt-out Google Analytics Opt-out Add-on (by Google) HTTPS Everywhere IDM: Youtube to MP3 Javascript Switcher Lastpass Open With Print Edit WE SingleFile </p><p>Below pic is what I see.  Blue bar at top scrolls left to right continuously. </p><p>I've tried the Firefox reset/refresh option, exact same issue. </p><p>I'm even willing at this point to uninstall Firefox and reinstall from scratch, but how do I ensure ALL Firefox system modifications, etc. ARE removed? </p><p>HELP! </p><p>Thanks. </p>


created: 2021-01-22T06:18:12-08:00
updated: 2021-01-22T06:18:12-08:00
title: calendário do google não está carregando no firefox
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: pt-BR
creator: pinheiro_adv
content:
<p>Utilizo o calendário do google como página inicial no meu firefox. hoje parou de carregar. Somente fica passando a linha azul, como se estivesse "carregando/atualizando" e nada: o calendário, a página inicial não aparece. Fiz a mesma configuração no chrome e está ok. Não consigo solucionar. </p>


created: 2021-01-22T06:15:47-08:00
updated: 2021-01-22T10:22:27-08:00
title: google calendar
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386193;
creator: g.c.glavina
content:
<p>Suddenly it´s impossible to get my google calendar datas on my notebook (it works without problems with chrome and on my mobile). The google calendar is opened an in search modus without end. Sombody knows a solution for this problem? </p>


created: 2021-01-22T05:59:12-08:00
updated: 2021-01-22T06:40:51-08:00
title: Firefox 84.0.2 version not able to launch the ipv6 address for google search engine
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1386119;
creator: gsivaprabu
content:
<p>Hi , </p><p>Firefox 84.0.2 version not able to launch the ipv6 address for |Google Ipv6 Address =&gt; https://[2001:4860:4860::8888]]] </p><p>While launch jut throws page loading error(), Kindly verify the attachments </p> <ul><li> Distributor ID:	Ubuntu </li><li> Description:	Ubuntu 16.04.7 LTS </li><li> Release:	16.04 </li><li> Codename:	xenial </li></ul>


created: 2021-01-22T05:52:26-08:00
updated: 2021-01-22T06:15:31-08:00
title: Google Meet Sharing Screen
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1386114;
creator: s-coressel
content:
<p>Just recently (Jan. 21st), I tried to share my screen while in a Google Meet and received the message, "You must grant permission in order to screenshare."  I don't receive this message when I try it in Google Chrome.  I've been able to share my screen in Google Meet when using Firefox in the past, but don't remember the last time I did.  So, not sure when this issue really started.  I would like to continue to use Firefox for this function, so any assistance is greatly appreciated. </p>


created: 2021-01-22T05:48:21-08:00
updated: 2021-01-22T10:22:09-08:00
title: Google Calendar Renders Blank Screen
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386192;
creator: janice12
content:
<p>Suddenly my Google calendar will not open completely (see screenshot).  I do not have any blockers preventing it from opening and has been working fine up until now and is opened everyday.  My Firefox version is 84.0.2.  Please help!  Thank you. </p>


created: 2021-01-22T05:29:42-08:00
updated: 2021-01-22T05:29:42-08:00
title: Icons for bookmarks imported from Chrome not displaying
tags: desktop;bookmarks;windows-10;firefox-840;firefox-8402;
product: firefox
topic: bookmarks
locale: en-US
creator: leehollimon
content:
<p><strong>Icons for bookmarks imported from Chrome are not displaying properly either on Bookmarks Toolbar or in folders</strong> </p> <ul><li> Windows 10 Professional PC (updated fully) </li><li> Firefox 84.0.2 (64-bit) </li><li> Chrome Version 87.0.4280.141 (Official Build) (64-bit) </li></ul> <p>Here is what I have done: 1. Installed Firefox (new installation) 2. Imported Chrome bookmarks - only 1% of bookmark icons display properly.  All others are the segmented globe icon. 3. Installed DuckDuckGo Privacy Essentials, AdBlock Plus and Emoji extensions 4. Installed EverSync 18.5.7 5. Tested disabling all extensions: no improvement. </p><p>I display icons only on the toolbar to maximize accessibility of often used bookmarks, so this issue is important for me to resolve if I want to use Firefox regularly.    </p><p>This is for my office PC. I do not have this issue at home running Windows 10 Home on desktop PC and laptop PC. </p><p>Thanks much, </p><p>Lee </p>


created: 2021-01-22T05:21:12-08:00
updated: 2021-01-22T14:43:02-08:00
title: Firefox removes port number from pasted URLs
tags: linux;desktop;tabs;firefox-840;firefox-8402;
product: firefox
topic: tabs
locale: en-US
answers: 1386296;
creator: cweiske
content:
<p>When I paste an URL with a port number in the address field of a new tab and press return, then the port number gets removed. </p><p>Example: I paste "http://localhost:5707/typo3" and press return  Firefox then tries to connect to "https://localhost/typo3/", which is SSL and has no port number. </p><p>How can I disable that behavior? </p><p>This happens with Firefox 84 </p>


created: 2021-01-22T05:12:09-08:00
updated: 2021-01-22T10:08:19-08:00
title: Google Calendar suddenly not working in Firefox
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386185;
creator: ynkyword
content:
<p>Three computers running current version of Firefox. All have a longstanding bookmark for Google Calendar. Starting this morning, when I click on the bookmark, Calendar goes into a "loading" mode and will not load. However, when I open Gmail using the same sign-in I can access the calendar in the right pane of the Gmail page. But when I try to open the calendar in a new tab, the same "loading" issue happens and I can't see a full page calendar. Two computers run on Windows 10, one on Windows 7. All three computers have the same problem which has never happened before. I have tried adjusting Firefox privacy settings on each computer to no avail. I run a Malwarebytes VPN and have tried turning that off, but have the same result. I don't think this is a Google problem because the right pane calendar opens fine when I open Gmail. I also tried this in Microsoft Edge on the two Windows 10 computers and the calendar opens fine. The calendar data also opens fine in third party ios calendar apps. So I'm at a loss about what to try next. </p>


created: 2021-01-22T05:09:53-08:00
updated: 2021-01-22T05:09:53-08:00
title: Preferencia de Loading de imagem src
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
creator: lompzx
content:
<p>Recentemente me deparei com uma questão que só aconteceu no Mozilla, o navegador da preferência de loading de imagem atribuída ao <img src="Img.png"> ignorando a imagem enviada no arquivo .css, estou abrindo essa questão porque nos outros navegadores (Opera, Chrome e Opera) a preferencia é do CSS. A exemplo, imagem IssueFirefox.png anexo. </p><p>Para resolver o problema tive que setar o <img src=""> como vazio. </p><p>Talvez me perguntem o porque eu não envio a imagem direto na tag <img src=""></p>


created: 2021-01-22T04:55:02-08:00
updated: 2021-01-22T04:55:02-08:00
title: initial opening mozilla firefox with google search engine
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: stagitaly
content:
<p>I open chrome and the google privacy window runs quickly. I open the mozilla firefox with google search engine the privacy page remains in office for a long time before acceptance and can perform navigation and searches with the browser </p>


created: 2021-01-22T03:51:39-08:00
updated: 2021-01-22T03:51:39-08:00
title: video is not working like before; patial view only suddenly
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
creator: kyliepete1
content:
<p>The second sceenshot with the full view of the video is from Chrome. I didn't add extensions lately. For a while it gave an error that the video couldn't play, after a while it gave just the partial. Enlarging is not active in the small view. </p>


created: 2021-01-22T03:00:35-08:00
updated: 2021-01-22T14:50:54-08:00
title: Firefox is impeded by Google pop-up
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386299;1386302;
creator: chriswebb477
content:
<p>When  I search using Firefox I keep getting a google pop-up which requires me to agree to google's terms and if I refuse I cannot proceed with my search.  If i try to open a new search the google pop-up returns but with out the request to agree to google terms. Firefox is my default search engine. How can I stop this very annoying google pop-up? </p>


created: 2021-01-22T02:22:42-08:00
updated: 2021-01-22T02:32:18-08:00
title: change primary email
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1386105;
creator: leonhusselmann
content:
<p>how do i change my primary email to the correct one. there is no change button in my account settings . only add next to emails </p>


created: 2021-01-22T02:12:34-08:00
updated: 2021-01-22T14:47:50-08:00
title: Firefox keeps opening new sessions
tags: desktop;tabs;mac-os-x-109;
product: firefox
topic: tabs
locale: en-US
answers: 1386194;1386273;1386300;
creator: fatimouna
content:
<p>It been now the second time that upon opening firefox, it doesn't open the previous session but a new one. It's the second time that I loose ALL my tabs. The "restore previous session" is greyed, I tried the about:sessionrestore but it doesn't give me the possibility to restore the previous session, and on my computer, the sessionstore backup just has the restoresession from today. Is there any way to avoid this? </p>


created: 2021-01-22T02:03:16-08:00
updated: 2021-01-22T02:03:16-08:00
title: firefox call twice .net core on procduction server
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: womama
content:
<p>Hello,  </p><p>I have an app .net core on production server. When i call my app with chrom,Safari , il works fine. but with firefox il call get/post twice each time,it doesn't happed in dev environment.  Here is IIs log : </p><p>2021-01-22 08:45:59 172.18.200.5 POST (APP) - 443 - 172.18.200.1 Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64;+rv:84.0)+Gecko/20100101+Firefox/84.0 (URI) 0 0 64 656 - 2021-01-22 08:45:59 172.18.200.5 POST (APP) - 443 - 172.18.200.1 Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64;+rv:84.0)+Gecko/20100101+Firefox/84.0 (URI) 200 0 0 718 - </p><p>in client side, all requests like fine , they have a status 200 </p><p>Can you help me ?  thanks </p>


created: 2021-01-22T00:29:16-08:00
updated: 2021-01-22T14:51:38-08:00
title: " This pdf document might not be displayed correctly " - Blank text in PDF files
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386303;
creator: retlav.raiuga
content:
<p>How is this still a thing? Chrome can open any PDF file correctly. Any PDF file I open in Firefox  shows the text as blank spaces, and I get the message "This pdf document might not be displayed correctly". Why? Why do I, with Firefox, need a 3rd party PDF reader? I shouldn't have to. Even Microsoft Edge gets this right. </p><p>Back to Chrome, I guess... </p>


created: 2021-01-22T00:13:16-08:00
updated: 2021-01-22T10:29:48-08:00
title: add-on plugin openh64 not installing
tags: linux;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386203;
creator: Craigdyer
content:
<p>I just got a Pi 4b with 8gb. So I picked up SanDisk MicroSD 64 GB with 170Write. </p><p>Loaded the Ubuntu Desktop 20.10. It boots in 30 seconds. Wow... </p><p>Printer setup was super easy... Had to add Clementine to Play M4A music from itune files. </p><p>Ok... Loaded just fine. Plays Great. The Ubuntu 20.10 comes with Firefox 81.0 browser. My favorite Browser.  Went out to my Favorite Anime site to play some video.  <a href="http://Animefreak.tv" rel="nofollow">Animefreak.tv</a> </p><p>Error loading player: No playable Sources Found </p><p>Well the Video Codec plugin not there. Checked the Add-ons Enabled </p><pre> OpenH264 Video Codec provided by Cisco Systems, Inc. </pre> <p>This plugin is automatically installed by Mozilla to comply with the WebRTC specification and to enable WebRTC calls with devices that require the H.264 video codec. Visit <a href="https://www.openh264.org/" rel="nofollow">https://www.openh264.org/</a> to view the codec source code and learn more about the implementation. </p><p><strong> !  OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly.</strong> </p><p>So I installed the new version of Firefox 84.0.2 (64-bit). ok. I am using it now. No Video play back in Firefox on Ubuntu 20.10. Same Problem. I turned on the Allow Automatic updates in firefox openH64 Video Codec. Maybe it will update and install. Well I am not holding my breath. Its to bad, because the Pi 4b is just as fast as my Laptop HP envy running win10. </p><p>If you can find a fix. I would be grateful. </p>


created: 2021-01-21T23:52:15-08:00
updated: 2021-01-21T23:52:15-08:00
title: Firefox.app Mac OS Big Sur 11.1
tags: mac-os;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
creator: el.poct
content:
<p>Hello. This question has been translated using machine translation. Inaccuracies are possible. Sorry. </p><p>Firefox closed unexpectedly while watching TV online. Several windows appeared with messages about the ransomware program, as well as about the recovery of 18 files. Mac OS was checked for viruses by Avast, which found nothing. After all this, the Firefox browser stopped starting. Uninstalling followed by cleaning and reinstalling did not help, Firefox still does not start showing the following error: </p><p>Process:               firefox [3843] Path:                  /Applications/Firefox.app/Contents/MacOS/firefox Identifier:            org.mozilla.firefox Version:               84.0.2 (8421.1.5) Code Type:             X86-64 (Native) Parent Process:        ??? [1] Responsible:           firefox [3843] User ID:               501 </p><p>Date/Time:             2021-01-22 09:35:21.224 +0200 OS Version:            macOS 11.1 (20C69) Report Version:        12 Anonymous UUID:        C44C4418-0855-67E4-EFCA-0890AB96D4C8 </p><p><br> Time Awake Since Boot: 8800 seconds </p><p>System Integrity Protection: disabled </p><p>Crashed Thread:        0 </p><p>Exception Type:        EXC_CRASH (SIGABRT) Exception Codes:       0x0000000000000000, 0x0000000000000000 Exception Note:        EXC_CORPSE_NOTIFY </p><p>Termination Reason:    DYLD, [0x1] Library missing </p><p>Application Specific Information: dyld: launch, loading dependent libraries </p><p>Dyld Error Message: </p><pre> dyld: Using shared cache: 467A83CB-BA86-3F07-B652-B9256C74080A </pre> <p>Library not loaded: @executable_path/libmozglue.dylib </p><pre> Referenced from: /Applications/Firefox.app/Contents/MacOS/firefox  Reason: no suitable image found.  Did find: </pre> <p>	/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib: code signing blocked mmap() of '/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib' 	/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib: code signing blocked mmap() of '/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib' 	/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib: stat() failed with errno=1 </p><p>Binary Images: </p><pre>      0x10bca3000 -        0x10bca8fff +org.mozilla.firefox (84.0.2 - 8421.1.5) &lt;FAA255EF-205C-3102-B72B-B9BDAEA3A2A5&gt; /Applications/Firefox.app/Contents/MacOS/firefox       0x1189d0000 -        0x118a6bfff  dyld (832.7.1) &lt;DEA51514-B4E8-3368-979B-89D0F8397ABC&gt; /usr/lib/dyld    0x7fff201d7000 -     0x7fff2020ffff  libobjc.A.dylib (818.2) &lt;45EA2DE2-B612-3486-B156-2359CE279159&gt; /usr/lib/libobjc.A.dylib    0x7fff2cbbd000 -     0x7fff2ccedfff  com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) &lt;D0F9F628-F241-3FA2-A785-7B9DCBB2FEC4&gt; /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox    0x7fff34fb2000 -     0x7fff34fb5fff  com.apple.Cocoa (6.11 - 23) &lt;E44AC98B-5BEA-3087-AB41-C73CEB8A98C8&gt; /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa    0x7fff3c4d3000 -     0x7fff3c4d6fff  com.apple.ExceptionHandling (1.5 - 14) &lt;D7CD4D2E-4D60-3FDD-A7DD-1556849B4453&gt; /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling </pre> <p>Model: MacBookPro11,5, BootROM 425.0.0.0.0, 4 processors, Quad-Core Intel Core i7, 2,5 GHz, 16 GB, SMC 2.30f2 Graphics: kHW_AMDRadeonR9M370XItem, AMD Radeon R9 M370X, spdisplays_pcie_device, 2 GB Graphics: kHW_IntelIrisProItem, Intel Iris Pro, spdisplays_builtin Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120 Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1675.1) Bluetooth: Version 8.0.2f9, 3 services, 18 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 PCI Card: pci1b21,1142, sppci_usbxhci, Thunderbolt@195,0,0 Serial ATA Device: APPLE SSD SM1024G, 1 TB USB Device: USB 3.0 Bus USB Device: Silicon-Power128 USB Device: USB 3.0 Bus USB Device: Apple Internal Keyboard / Trackpad USB Device: Bluetooth USB Host Controller USB Device: USB Optical Mouse Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1 Thunderbolt Device: TBT Single Port USB3.0 Dongle, Lintes Technology, 1, 7.1 </p>


created: 2021-01-21T23:41:08-08:00
updated: 2021-01-22T01:34:13-08:00
title: One-click Toolbar Button that triggers "Show All Bookmarks"
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1386100;
creator: pschroeter
content:
<p>Is there any way or an add-on that will allow me to add a simple button to my toolbar that with ONE CLICK triggers the "Show All Bookmarks" command which will open the separate Library window with the list of my bookmarks?  </p><p>Firefox used to have a Bookmarks button for over a decade since about version 2.7 that disappeared several versions ago and I still find myself missing it. I do no not want to click more than once, dig through some menu or drop down to open it. I don't want to use the keyboard either. I know Firefox has a Library button, but it makes you navigate menus too.  </p><p>I want a simple ONE CLICK solution. </p>


created: 2021-01-21T23:17:01-08:00
updated: 2021-01-22T00:36:53-08:00
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
answers: 1386095;1386096;
creator: 2081881925
title:
My bookmarks, account password information and add-ons are all lost after the browser is updated to 84.0.2 .

content:
<p>If you can, I hope to restore my account data, at least my bookmarks and account passwords. Thanks! </p>


created: 2021-01-21T22:59:11-08:00
updated: 2021-01-21T22:59:11-08:00
title: Faulty operation of the elimination button
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: av-japan.otani
content:
<p>Mail of the next line sometimes disappears , when I push the Elimination button on the mail line chosen, by one-clicking of the mouse  disappears next line too at the moment.  </p><p>It sometimes disappears in the same way though a mouse was exchanged for the new article. </p>


created: 2021-01-21T22:41:02-08:00
updated: 2021-01-21T23:07:40-08:00
title: FLASH PLAYER,FLASH PLAYER FOR LINUX AND FIREFOX,FLASH PLAYER NOT INCLUDEED IN THE NEW FIREFOX
tags: linux;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386082;
creator: pdcr777
content:
<p>FIREFOX ON THE NEW BROWSER DOES NOT SUPPORT FLASH PLAYER EVEN THOUGH ALL I REPEAT ALL GAME SITES USE FLASH PLAYER ,I TRIED TO PLAY ONE OF MY FAVORITES ONLINE GAMES AND GUESS WHAT IT SAY THAT MY BROWSER"FIREFOX HAS NO SUPPORT  FOR FLASH PLAYER IN THE GENERAL ALSO YOUT WILL NOT PLAY IN FIREFOX BECAUSE THEY USE FLASH PLAYER COMPONENTS ,SO TURN FLASH PLAYER ON BECAUSE THERE IS MILLONS NO WAIT BILLIONS NO WAIT TRILLIONS THAT USE FIREFOX  THAT LOVE FLASH PLAYER SO PLEASE TURN FLASH PLAYER ON PLEASE I AND OTHERS WANT TO PLAY OUR ONLINE FLAS PLAYER USER GAMES ON FIREFOX THANK YOU TURN IT BACK ON </p>


created: 2021-01-21T22:37:45-08:00
updated: 2021-01-21T23:04:31-08:00
title: site shows secured . But i have entered my credit card details number , cvv etc .
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1386078;1386081;
creator: vivek.mahadik79
content:
<p>site shows secured . But i have entered my credit card details number , cvv etc . what should i have to do to delete this details . My amount not debited as my credit card is not enabled for international transaction.  </p><p>I have entered my card details on it. what should have to do delete this details as i can not view any option to see those details again which i have entered. </p><p><a href="https://signup.talecase.com/en/html/sf/cc/sweep.html#&amp;sf=sweep&amp;lng=en&amp;m=sweepstakes&amp;s=iphone_11pro&amp;ref=5244698&amp;prod=1108&amp;spid=34037-605773292&amp;sub_id=3421&amp;_sign=1cadabfed7daac37547c5172a663b12d&amp;_signt=1611297434&amp;utm_expid=" rel="nofollow">https://signup.talecase.com/en/html/sf/cc/sweep.html#&amp;sf=sweep&amp;lng=en&amp;m=sweepstakes&amp;s=iphone_11pro&amp;ref=5244698&amp;prod=1108&amp;spid=34037-605773292&amp;sub_id=3421&amp;_sign=1cadabfed7daac37547c5172a663b12d&amp;_signt=1611297434&amp;utm_expid=</a> </p>


created: 2021-01-21T22:19:27-08:00
updated: 2021-01-21T23:01:11-08:00
title: Autofill Password turns off each time I restart the computer
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1386075;1386077;1386079;
creator: admin352
content:
<p>Every time I close out of Firefox, I have to go back into options and turn on the autofill log ins and passwords. It keeps 'unticking' this option. </p>


created: 2021-01-21T22:15:37-08:00
updated: 2021-01-22T00:27:46-08:00
title: Images that I upload are not displaying
tags: windows-7;desktop;other;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1386074;1386084;1386093;
creator: subit
content:
<p>Whatever image I upload from firefox is not displaying properly.  The images turned into grey or green colour. </p>


created: 2021-01-21T21:03:07-08:00
updated: 2021-01-22T10:31:17-08:00
title: Are some questions deleted?
tags: mac-os;desktop;other;firefox-830;
product: firefox
topic: other
locale: en-US
answers: 1386066;1386071;1386073;1386085;1386204;
creator: Zsuzsu
content:
<p>About a week ago I posted a question that has to do with cookies being deleted when I close Firefox. There was no link to any website in it. The question is not there. Do moderators "hold" or delete questions for any reason? Thanks. </p>


created: 2021-01-21T20:35:52-08:00
updated: 2021-01-21T21:01:18-08:00
title: ¿Porque mis sesiones se cierran al cerrar el navegador?
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: es
answers: 1386058;
creator: josshya
content:
<p>Al iniciar sesión en Sync de Firefox, mis sesiones se cierran al cerrar el navegador. Probé sin mi sesión de Sync, y mis sesiones se mantenían, solo después de acceder me pasa, es equipo nuevo, navegador recién descargado y tengo otros 2 equipos que me pasa lo mismo, con la misma cuenta. </p>


created: 2021-01-21T19:00:14-08:00
updated: 2021-01-21T19:00:14-08:00
title: about camera and microphone accesss
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: drav19143.cs
content:
<p>sir in this browser i cant able to access camera and microphone for <a href="http://examly.io" rel="nofollow">examly.io</a> website please give solution soon </p>


created: 2021-01-21T18:50:47-08:00
updated: 2021-01-21T18:50:47-08:00
tags: desktop;websites;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
creator: kpez99
title:
Google Messages for Web is nonfunctional when Firefox History setting is set to "never remember history"

content:
<p>Hi, </p><p>When I visit <a href="https://messages.google.com/web/authentication" rel="nofollow">https://messages.google.com/web/authentication</a> with Firefox's history setting set to "never remember history", a blank white screen loads. The following custom settings allow for the site to function as expected: Always use private browsing mode <strong>unchecked</strong> Remember browsing and download history <strong>unchecked</strong> Remember search and form history <strong>unchecked</strong> Clear history when Firefox closes <strong>checked</strong> with all of the settings for this option as <strong>checked</strong> </p><p>However, when the following Firefox history setting is changed the site becomes nonfunctional: Always use private browsing mode <strong>checked</strong> </p><p>I am a security conscious user who would prefer to have Firefox never remember my history at all times. I want to be able to use the Firefox Desktop browser to utilize Messages by Google's web client. I followed all of the instructions from a similar post on the Firefox forums, <a href="https://support.mozilla.org/gl/questions/1257862" rel="nofollow">https://support.mozilla.org/gl/questions/1257862</a> , and I isolated the history setting as the source of error to my problem. It would be helpful to all parties (Firefox users, Google Messages, and Mozilla Firefox) if we determine that this is a Google Messages' web client issue or a Firefox Browser issue. </p>


created: 2021-01-21T18:16:16-08:00
updated: 2021-01-21T18:16:16-08:00
title: Read aloud
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: klt250
content:
<p>Read aloud: text voice reading assistant, Chinese is female voice reading, how to set male voice reading </p>


created: 2021-01-21T17:57:04-08:00
updated: 2021-01-21T17:57:04-08:00
title: Evernote Web Clipper for Firefox on a Mac?
tags: mac-os;desktop;tips;firefox-840;
product: firefox
topic: tips
locale: en-US
creator: ramsey.flynn
content:
<p>I use the Evernote Web Clipper for Firefox on two different Mac devices in my home, but can't seem to enable it on my MacBook Air. What am I missing? </p>


created: 2021-01-21T17:45:54-08:00
updated: 2021-01-21T17:45:54-08:00
title: New Mac Mini M1 -- Constant Lockups
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: geno404
content:
<p>2 weeks into my new MAC mini (my first MAC ever so I'm still learning!)...and Firefox worked perfectly until today.  Now it freezes on the initial screen every time I run it.  The only time I solved it was rebooting the machine...which worked...once.  It locked up the very next time.  Reloading Firefox doesn't fix it.  Just a reboot.   </p><p>Most of the answers I saw said Version 84.0.2 was the fix for that...but that's what I'm running.  Any further suggestions?   With my rookie status on the MAC. it could well be operator error.   Thanks everyone! </p>


created: 2021-01-21T17:23:56-08:00
updated: 2021-01-21T19:55:21-08:00
title: Firefox will not open any urls or links
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1386048;
creator: barry59
content:
<p>I started work this morning and noticed that Firefox was not opening my homepage. I  tried a range of urls but none are opening.  Both Chrome and Edge are working as expected (I'm on windows 10 ) I have just downloaded and installed the latest version of FF from the website, cleared the cache and cookies but none of these work.  </p><p>I would first like to know how and why this could happen to a browser - whose ONLY purpose is to display websites.  </p><p>I  do not want to have to expert all my bookmarks and set up a working environment in another browser.  </p><p>I have looked online and tried all the "solutions" - to no avail.  </p><p>Let's discuss what could cause this as so far there is no solution. </p>


created: 2021-01-21T16:41:36-08:00
updated: 2021-01-21T23:22:44-08:00
title: URL bar right click menu
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1386001;1386063;1386064;1386087;
creator: cmnmsc
content:
<p>When I select a text on a webpage and right click, there are some options including add-on related ones (e.g. translate this text). However, when I select a text in the address bar my add-on options doesn't appear. Is it possible to use my add-ons on address bar selections? Or is it that my add-ons lack this feature? </p>


created: 2021-01-23T14:14:52-08:00
updated: 2021-01-23T14:20:25-08:00
title: Error msg when booting up ISP's email service. Prevents email from booting.
tags: desktop;cookies;windows-10;firefox-840;firefox-8402;
product: firefox
topic: cookies
locale: en-US
answers: 1386573;
creator: cwoods1
content:
<p><em>Can't create persistent session. The authentication request arrived with no cookies, which means we can't build a persist session in which we can store state. Please re-try, and if you still can't login then investigate if cookies are disabled in your browser. <a href="http://en.wikipedia.org/wiki/HTTP_cookie" rel="nofollow">http://en.wikipedia.org/wiki/HTTP_cookie</a>. "       This error msg occurs when I am signing in to boot up the ISP email service.  I don't know what this means and their Help Desk is not very helpful.</em> </p>


created: 2021-01-23T14:12:52-08:00
updated: 2021-01-23T14:26:45-08:00
title: Unwanted folder keeps showing up on Bookmarks menu
tags: desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386575;1386580;
creator: eddiespaghetti
content:
<p>All of a sudden, i noticed a copy of 'Other Bookmarks' on my Bookmarks ToolBar.  </p><p>It is an exact copy of my Other Bookmarks, located where it normally is. There is no way to delete it, not with right click or from the menu tree. i cannot drag it either. When i reset FireFox, it is gone, but then shows up unexpectedly. </p><p>When i hover over Bookmakrs Toolbar, it is not visible (all others are), and when i 'Show AllBookmarks', it is visible, but at the bottom of the list. </p><p>Any help would be appreciated. </p>


created: 2021-01-23T14:11:59-08:00
updated: 2021-01-23T14:25:41-08:00
title: Automatic page reloading
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1386578;
creator: bc071933
content:
<p>Some website pages are not allowed to automatically reload.  I have to hit the Allow button to reload the page when it should be able to reload itself.  How do I make automatic page reloading OK? </p>


created: 2021-01-23T14:00:02-08:00
updated: 2021-01-23T14:26:40-08:00
title: Font Smoothing
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386579;
creator: duffyhurwin
content:
<p>I just posted a question and finally found the term for the problem:  it's called Font Smoothing and I can't figure out how to do it.   Every font displays broken up.   The problem started around November. </p>


created: 2021-01-23T13:57:32-08:00
updated: 2021-01-23T13:57:32-08:00
title: Desbloquear cuenta/correo
tags: desktop;beta;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: es
creator: ivan.duonet
content:
<p>Quiero desbloquear mi cuenta ahora que arregle los problemas con mi correo. </p><p>Ahora mismo me sale este mensaje de error: </p><p>El correo electrónico de confirmación enviado a ivan.duonet@gmail.com fue devuelto y hemos bloqueado tu cuenta para proteger tus datos de Firefox. </p><p>Si se trata de una dirección de correo electrónico válida, háznoslo saber y podemos ayudarte a desbloquear tu cuenta. </p>


created: 2021-01-23T13:45:49-08:00
updated: 2021-01-23T14:16:43-08:00
title: Broken characters in display on Firefox and downloading bookmarks
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386559;1386568;
creator: duffyhurwin
content:
<p>All the letters in my display are incomplete - like fractured or chopped up - missing parts of the typeface, regardless of font.  I copied my bookmarks to a file, uninstalled and reinstalled a new copy of Firefox but it didn't help.   I had to use Internet Explorer to get to the Mozilla file.  It was choppy too.   My Windows 10 wanted me to use Microsoft Edge &amp; I noticed the fonts were not broken up in Edge.  Is Microsoft trying to steer me to using their browser &amp; causing a defective display in other browsers?    How do I copy my old bookmarks from the file to the newly installed Firefox.  I looked in the Help section &amp; Google and do not have the option it tells me to go to in the Library on my new version. </p>


created: 2021-01-23T13:16:04-08:00
updated: 2021-01-23T14:24:07-08:00
title: Unwanted re-direct from FB video
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386552;1386572;1386574;1386577;
creator: pennyking
content:
<p>Everytime I click on a video (in FB), it takes me to Skytales- a health type page- the address bar shows the correct address for the video I clicked on. How do I block this Skytales? How do I get back to going to the video/page I wanted to go to? It happens every time, does not matter what the video/page  Regardless of the address I click on, here is the address it keeps taking me to - https://fluffya.netlify.app/ </p><p>Here is where it takes me - </p>


created: 2021-01-23T13:03:34-08:00
updated: 2021-01-23T13:38:48-08:00
title: Full Screen mode
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1386555;
creator: Tamal_
content:
<p>I love the Full Screen mode in Microsoft Edge, i wish Firefox implement it soon. </p><p>Please watch this video <a href="https://www.youtube.com/watch?v=UzK2Im5JKKg" rel="nofollow">https://www.youtube.com/watch?v=UzK2Im5JKKg</a> </p><p>Or <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1688423" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1688423</a> </p>


created: 2021-01-23T13:01:15-08:00
updated: 2021-01-23T13:47:35-08:00
tags: desktop;other;windows-10;firefox-840;firefox-8402;
product: firefox
topic: other
locale: en-US
answers: 1386558;
creator: dcpenhaven
title:
Recently, emails from Nextdoor dot come stopped arriving at my Hotmail account.  At about the same time, a Google Group was trying to send me an invitation.  The moderators received an error message saying a setting was blocking it each time they tried.

content:
<p>It seems as though there are hundreds of webpages of settings between the three sites (Hotmail, Google Groups, Firefox).  I've checked everywhere I can find, but if there is a particular page or setting to fix this, I cannot find it or recognize it.   </p><p>Hotmail wants to examine my email settings, but I am uncomfortable allowing anyone access, and I don't think the problem is there.  Google Groups tried its best but had only the one suggestion that did not help.  I'm left with Firefox.  I have changed some settings over time, but I don't remember them all, and nothing stands out when I look for a solution. </p><p>My Firefox browser is the most recent version, 84.0.2. </p><p>Any help you can suggest will be sincerely appreciated.  Diana Penhaven </p>


created: 2021-01-23T12:10:53-08:00
updated: 2021-01-23T15:07:33-08:00
title: Media Playback Aborted
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386590;
creator: jonathanmartinlopez
content:
<p>I cannot seem to figure out why all of sudden I cannot watch videos on VIKI. I cleared my cookies and cache, and then started having this issue. Is there something on my end that I need to re-download? </p>


created: 2021-01-23T11:48:47-08:00
updated: 2021-01-23T14:18:13-08:00
title: Firefox thinks I live in Alabama
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386563;1386570;
creator: benetodog
content:
<p>Why does Firefox think I live in Alabama? Microsoft Edge on the same computer knows I live in Florida. How do I fix it so Firefox recognizes my location? </p><p>Thanks, DT </p>


created: 2021-01-23T10:59:53-08:00
updated: 2021-01-23T14:03:07-08:00
title: No browser history of a suspected webiste, privacy concern
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1386564;
creator: Ari94
content:
<p>OS: Windows 10 (Japanese) (updated) Firefox version 84.02 (64-bit) (updated) Drivers (updated) </p><p>I got an email from a reputed PDF OCR software and scanner company as usual for winter sale. I decided to buy the software and click the BUY link in the email. On the website I entered required information and when clicked the process button unexpectedly on the next page I was supposed to fill in my Credit card password which was strange and I left the website before leaving did left the chat message "why do you need password". </p><p>After a while I checked the Firefox browser's history and surprisingly there wasn't any history of that website.  So, question is when I was not using Private browsing then why there wasn't web history? Do you think it is technically possible? </p><p>Any guidance will be appreciated. Thank you. </p>


created: 2021-01-23T09:48:07-08:00
updated: 2021-01-23T15:15:22-08:00
title: Dashlane -- Keep Me Logged In Not Working
tags: desktop;customize;windows-10;firefox-840;firefox-8402;
product: firefox
topic: customize
locale: en-US
answers: 1386506;1386592;
creator: artmasson
content:
<p>I'm running Firefox 84.0.2 and Dashlane 6.2051.2.   Each time I exit and launch Firefox I must re-enter my Dashlane Master Password.  Checking the box to "Keep Me Logged In for 14 Days" is not working.  I have the same problem with both the new Web based Dashlane extension and the older Desktop Windows based extension.  I do not have this problem with Microsoft Edge or Internet Explorer.  Not sure if this is a Dashlane or Firefox problem.... </p>


created: 2021-01-23T09:34:08-08:00
updated: 2021-01-23T15:09:28-08:00
title: Master password prompts out of nowhere
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1386591;
creator: michael_hannema
content:
<p>Twice now I have had a master password prompt come up suddenly for an unknown reason. I did not enter my password as I did not trust it. Is there a way to detect why this is happening? </p><p>The first time it happened after I had been reading a page for about 10 minutes. I had two other tabs open for the same site and no other non-suspended tabs. I did not have an account on that site. </p><p>The second time happened while watching a video on a different site, about 40 minutes in. No other tabs were active. I did have an account for that site, but I was already logged in via cookies. </p><p>In both cases I was just reading/watching; there seems to be no user action that triggered it. This makes me think it is not caused by a login request for a site, but by a (malicious) extension or some background process in Firefox. </p><p>I do not use Firefox Sync, nor am I signed into a Firefox account. </p>


created: 2021-01-23T09:04:27-08:00
updated: 2021-01-23T09:04:27-08:00
title: Sync between main and back up W7 computers 78.6.1 esr 32 bit
tags: windows-7;desktop;sync;error-messages;escalate;syncerr;firefox-780;
product: firefox
topic: sync
locale: en-US
creator: rad4Jesus8
content:
<p>Help an old man out.Just can't get this to work. Both have same computer names so I added spare to one. It shows both computers connected and has the spare name shown for the on to sync. Sync's but nothing changes. I have a text file saved. Thanks GBY                   Sync log:   </p><p><br> 1611420347793	Sync.SyncScheduler	DEBUG	Next sync in 3600000 ms. (why=schedule) 1611420365289	FirefoxAccounts	DEBUG	FxAccountsWebChannel message received: fxaccounts:fxa_status 1611420365289	FirefoxAccounts	ERROR	Rejected FxA webchannel message from remoteType = web 1611420467606	Sync.RemoteTabs	INFO	Generating tab list with filter 1611420467607	Sync.RemoteTabs	INFO	Final tab list has 0 clients with 0 tabs. 1611420494426	FirefoxAccounts	INFO	Polling device commands. 1611420494427	Sync.Service	DEBUG	User-Agent: Firefox/78.6.1 (Windows NT 6.1; Win64; x64) FxSync/1.80.0.20210105204613.desktop 1611420494427	Sync.Service	INFO	Starting sync at 2021-01-23 08:48:14 in browser session cHKRM1WU9_Po 1611420494427	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score. 1611420494431	Sync.Status	INFO	Resetting Status. 1611420494431	Sync.Status	DEBUG	Status.service: success.status_ok =&gt; success.status_ok 1611420494433	FirefoxAccounts	DEBUG	FxAccountsProfileClient: Requested profile 1611420494433	FirefoxAccounts	DEBUG	getOAuthToken enter 1611420494435	FirefoxAccounts	TRACE	getCachedToken returning cached token 1611420494435	FirefoxAccounts	DEBUG	getOAuthToken returning a cached token 1611420494435	Services.Common.RESTRequest	DEBUG	GET request to <a href="https://profile.accounts.firefox.com/v1/profile" rel="nofollow">https://profile.accounts.firefox.com/v1/profile</a> 1611420494440	Services.Common.RESTRequest	DEBUG	GET request to <a href="https://api.accounts.firefox.com/v1/account/device/commands?index=0" rel="nofollow">https://api.accounts.firefox.com/v1/account/device/commands?index=0</a> 1611420495564	Sync.Resource	DEBUG	GET success 200 <a href="https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/info/collections" rel="nofollow">https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/info/collections</a> 1611420495565	Sync.Service	DEBUG	Fetching server configuration: <a href="https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/info/configuration" rel="nofollow">https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/info/configuration</a> 1611420496463	Sync.Resource	DEBUG	GET success 200 <a href="https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/info/configuration" rel="nofollow">https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/info/configuration</a> 1611420496464	Sync.Service	DEBUG	Fetching global metadata record 1611420496464	Sync.Service	DEBUG	Weave Version: 1.80.0 Local Storage: 5 Remote Storage: 5 1611420496464	Sync.Service	DEBUG	Fetching and verifying -- or generating -- symmetric keys. 1611420496464	Sync.Service	INFO	Testing info/collections: {"crypto":1611417451.68,"forms":1611420292.39,"bookmarks":1611420346.84,"passwords":1611420340.48,"prefs":1611418093.68,"history":1611420349.43,"meta":1611418113.77,"clients":1611420336.08,"tabs":1611420343.68} 1611420496464	Sync.CollectionKeyManager	INFO	Testing for updateNeeded. Last modified: 1611417451.68 1611420496464	Sync.Synchronizer	DEBUG	Refreshing client list. 1611420496465	Sync.Engine.Clients	INFO	0 outgoing items pre-reconciliation 1611420496465	Sync.Engine.Clients	DEBUG	Resetting clients last sync time 1611420497644	Services.Common.RESTRequest	DEBUG	GET <a href="https://profile.accounts.firefox.com/v1/profile" rel="nofollow">https://profile.accounts.firefox.com/v1/profile</a> 304 1611420498110	Services.Common.RESTRequest	DEBUG	GET <a href="https://api.accounts.firefox.com/v1/account/device/commands?index=0" rel="nofollow">https://api.accounts.firefox.com/v1/account/device/commands?index=0</a> 200 1611420498111	Hawk	DEBUG	(Response) /account/device/commands?index=0: code: 200 - Status text: OK 1611420498111	Hawk	DEBUG	Clock offset vs <a href="https://api.accounts.firefox.com/v1:" rel="nofollow">https://api.accounts.firefox.com/v1:</a> 889 1611420498219	Sync.Collection	DEBUG	GET success 200 <a href="https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/storage/clients?full=1&amp;limit=1000" rel="nofollow">https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/storage/clients?full=1&amp;limit=1000</a> 1611420498225	Sync.Engine.Clients	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 2 reconciled. 1611420498226	Sync.Engine.Clients	DEBUG	Refreshing the known stale clients list 1611420498228	Sync.BulkKeyBundle	INFO	BulkKeyBundle being created for undefined 1611420498230	Sync.Engine.Clients	INFO	Hiding stale client UNNdtX1U1ol2 - in known stale clients list 1611420498235	Sync.Synchronizer	INFO	Updating enabled engines: 1 clients. 1611420498239	Sync.Synchronizer	INFO	Syncing all enabled engines. 1611420498240	Sync.Engine.Prefs	INFO	0 outgoing items pre-reconciliation 1611420498242	Sync.Engine.Prefs	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1611420498243	Sync.Engine.Passwords	INFO	0 outgoing items pre-reconciliation 1611420498245	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent 1611420499129	Sync.Collection	DEBUG	GET success 200 <a href="https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/storage/passwords?newer=1611419554.4&amp;full=1&amp;limit=1000" rel="nofollow">https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/storage/passwords?newer=1611419554.4&amp;full=1&amp;limit=1000</a> 1611420499132	Sync.Engine.Passwords	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1611420499133	Sync.Engine.Tabs	INFO	1 outgoing items pre-reconciliation 1611420499135	Sync.Engine.Tabs	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1611420499143	Sync.Engine.Tabs	INFO	Posting 1 records of 678 bytes with batch=true 1611420499144	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent 1611420499145	Sync.Collection	DEBUG	POST Length: 678 1611420500418	Sync.Collection	DEBUG	POST success 200 <a href="https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/storage/tabs?batch=true&amp;commit=true" rel="nofollow">https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/storage/tabs?batch=true&amp;commit=true</a> 1611420500422	Sync.Engine.Bookmarks	DEBUG	Checking if server sync ID M6Ro0mF7ZkA9 matches existing 1611420500423	Sync.Engine.Bookmarks	INFO	0 outgoing items pre-reconciliation 1611420500426	Sync.Engine.Bookmarks	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1611420500427	Sync.Engine.Bookmarks.Mirror	DEBUG	Merging bookmarks in Rust 1611420500429	Sync.Engine.Bookmarks.Mirror	DEBUG	Building local tree 1611420500432	Sync.Engine.Bookmarks.Mirror	DEBUG	Building remote tree 1611420500433	Sync.Engine.Bookmarks.Mirror	DEBUG	Building merged tree 1611420500433	Sync.Engine.Bookmarks.Mirror	DEBUG	Applying merged tree 1611420500433	Sync.Engine.Bookmarks.Mirror	DEBUG	Updating local items in Places 1611420500433	Sync.Engine.Bookmarks.Mirror	DEBUG	Cleaning up observer notifications left from last sync 1611420500433	Sync.Engine.Bookmarks.Mirror	DEBUG	Inserting Places for new items 1611420500433	Sync.Engine.Bookmarks.Mirror	DEBUG	Updating origins for new URLs 1611420500433	Sync.Engine.Bookmarks.Mirror	DEBUG	Staging apply remote item ops 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Staging change GUID ops 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Staging apply new local structure ops 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Removing tombstones for revived items 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Inserting new tombstones for non-syncable and invalid items 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Removing local items 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Changing GUIDs 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Applying remote items 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Recording item added notifications for new items 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Recording item changed notifications for existing items 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Removing old keywords 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Removing old tags 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Upserting new items 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Flagging frecencies for recalculation 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Inserting new keywords for new URLs 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Inserting new tags for new URLs 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Updating origins for changed URLs 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Applying new local structure 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Resetting change counters for items that shouldn't be uploaded 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Bumping change counters for items that should be uploaded 1611420500434	Sync.Engine.Bookmarks.Mirror	DEBUG	Flagging applied remote items as merged 1611420500435	Sync.Engine.Bookmarks.Mirror	DEBUG	Staging items to upload 1611420500435	Sync.Engine.Bookmarks.Mirror	DEBUG	Cleaning up staged items left from last sync 1611420500435	Sync.Engine.Bookmarks.Mirror	DEBUG	Staging weak uploads 1611420500435	Sync.Engine.Bookmarks.Mirror	DEBUG	Staging items with older local dates added 1611420500435	Sync.Engine.Bookmarks.Mirror	DEBUG	Staging remaining locally changed items for upload 1611420500435	Sync.Engine.Bookmarks.Mirror	DEBUG	Staging structure to upload 1611420500435	Sync.Engine.Bookmarks.Mirror	DEBUG	Staging tags to upload 1611420500435	Sync.Engine.Bookmarks.Mirror	DEBUG	Staging tombstones to upload 1611420500436	Sync.Engine.Bookmarks.Mirror	DEBUG	Merging bookmarks in Rust took 8.600ms 1611420500436	Sync.Engine.Bookmarks.Mirror	DEBUG	Notifying Places observers 1611420500443	Sync.Engine.Bookmarks.Mirror	DEBUG	Notifying Places observers took 6.341ms 1611420500443	Sync.Engine.Bookmarks.Mirror	DEBUG	Fetching records for local items to upload 1611420500444	Sync.Engine.Bookmarks.Mirror	DEBUG	Fetching records for local items to upload took 1.063ms 1611420500446	Sync.Engine.Bookmarks	INFO	Posting 1 records of 422 bytes with batch=true 1611420500446	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent 1611420500447	Sync.Collection	DEBUG	POST Length: 422 1611420501419	Sync.Collection	DEBUG	POST success 200 <a href="https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/storage/bookmarks?batch=true&amp;commit=true" rel="nofollow">https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/storage/bookmarks?batch=true&amp;commit=true</a> 1611420501467	Sync.Engine.Bookmarks.BookmarkSyncUtils	DEBUG	pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":1} 1611420501468	Sync.Engine.Addons	DEBUG	Refreshing reconciler state 1611420501468	Sync.AddonsReconciler	INFO	Refreshing global state from AddonManager. 1611420501470	Sync.AddonsReconciler	DEBUG	Rectifying state for addon DoH Roll-Out (version=1.3.0, id=doh-rollout@mozilla.org) 1611420501471	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Form Autofill (version=1.0, id=formautofill@mozilla.org) 1611420501471	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Firefox Screenshots (version=39.0.0, id=screenshots@mozilla.org) 1611420501471	Sync.AddonsReconciler	DEBUG	Rectifying state for addon WebCompat Reporter (version=1.3.0, id=webcompat-reporter@mozilla.org) 1611420501471	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Web Compat (version=11.0.0, id=webcompat@mozilla.org) 1611420501472	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Default (version=1.0, id=default-theme@mozilla.org) 1611420501472	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Light (version=1.0, id=firefox-compact-light@mozilla.org) 1611420501472	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Dark (version=1.0, id=firefox-compact-dark@mozilla.org) 1611420501472	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Google (version=1.0, id=google@search.mozilla.org) 1611420501472	Sync.AddonsReconciler	DEBUG	Rectifying state for addon <a href="http://Amazon.com" rel="nofollow">Amazon.com</a> (version=1.1, id=amazondotcom@search.mozilla.org) 1611420501473	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Wikipedia (en) (version=1.0, id=wikipedia@search.mozilla.org) 1611420501473	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Bing (version=1.1, id=bing@search.mozilla.org) 1611420501473	Sync.AddonsReconciler	DEBUG	Rectifying state for addon DuckDuckGo (version=1.0, id=ddg@search.mozilla.org) 1611420501473	Sync.AddonsReconciler	DEBUG	Rectifying state for addon eBay (version=1.0, id=ebay@search.mozilla.org) 1611420501473	Sync.AddonsReconciler	DEBUG	Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.8.1.1, id=gmp-gmpopenh264) 1611420501473	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Widevine Content Decryption Module provided by Google Inc. (version=4.10.1582.2, id=gmp-widevinecdm) 1611420501475	Sync.AddonsReconciler	INFO	Saving reconciler state to file: addonsreconciler 1611420501479	Sync.Engine.Addons	DEBUG	First sync, uploading all items 1611420501479	Sync.Engine.Addons.Store	DEBUG	doh-rollout@mozilla.org not syncable: vetoed by the addon manager. 1611420501479	Sync.Engine.Addons.Store	DEBUG	formautofill@mozilla.org not syncable: vetoed by the addon manager. 1611420501479	Sync.Engine.Addons.Store	DEBUG	screenshots@mozilla.org not syncable: vetoed by the addon manager. 1611420501480	Sync.Engine.Addons.Store	DEBUG	webcompat-reporter@mozilla.org not syncable: vetoed by the addon manager. 1611420501480	Sync.Engine.Addons.Store	DEBUG	webcompat@mozilla.org not syncable: vetoed by the addon manager. 1611420501480	Sync.Engine.Addons.Store	DEBUG	default-theme@mozilla.org not syncable: not installed in profile. 1611420501480	Sync.Engine.Addons.Store	DEBUG	firefox-compact-light@mozilla.org not syncable: not installed in profile. 1611420501480	Sync.Engine.Addons.Store	DEBUG	firefox-compact-dark@mozilla.org not syncable: not installed in profile. 1611420501480	Sync.Engine.Addons.Store	DEBUG	google@search.mozilla.org not syncable: not installed in profile. 1611420501480	Sync.Engine.Addons.Store	DEBUG	amazondotcom@search.mozilla.org not syncable: not installed in profile. 1611420501480	Sync.Engine.Addons.Store	DEBUG	wikipedia@search.mozilla.org not syncable: not installed in profile. 1611420501480	Sync.Engine.Addons.Store	DEBUG	bing@search.mozilla.org not syncable: not installed in profile. 1611420501480	Sync.Engine.Addons.Store	DEBUG	ddg@search.mozilla.org not syncable: not installed in profile. 1611420501480	Sync.Engine.Addons.Store	DEBUG	ebay@search.mozilla.org not syncable: not installed in profile. 1611420501481	Sync.Engine.Addons.Store	DEBUG	gmp-gmpopenh264 not syncable: type not in whitelist: plugin 1611420501481	Sync.Engine.Addons.Store	DEBUG	gmp-widevinecdm not syncable: type not in whitelist: plugin 1611420501481	Sync.Engine.Addons	INFO	0 outgoing items pre-reconciliation 1611420501482	Sync.Engine.Addons	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1611420501483	Sync.Engine.Forms	INFO	0 outgoing items pre-reconciliation 1611420501484	Sync.Engine.Forms	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1611420501486	Sync.Engine.History	DEBUG	Checking if server sync ID 27dB4VFjWUhD matches existing 1611420501488	Sync.Engine.History	INFO	1 outgoing items pre-reconciliation 1611420501488	Sync.Engine.History	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1611420501491	Sync.Engine.History	INFO	Posting 1 records of 610 bytes with batch=true 1611420501491	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent 1611420501491	Sync.Collection	DEBUG	POST Length: 610 1611420502517	Sync.Collection	DEBUG	POST success 200 <a href="https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/storage/history?batch=true&amp;commit=true" rel="nofollow">https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/180124638/storage/history?batch=true&amp;commit=true</a> 1611420502520	Sync.Engine.Extension-Storage	INFO	Skipping extension-storage sync with a chance of 0.5: false 1611420502524	Sync.Engine.Extension-Storage	DEBUG	Syncing extension settings for [] 1611420502525	Sync.Doctor	INFO	Skipping check of prefs - disabled via preferences 1611420502525	Sync.Doctor	INFO	Skipping check of passwords - disabled via preferences 1611420502525	Sync.Doctor	INFO	Skipping check of tabs - disabled via preferences 1611420502525	Sync.Doctor	INFO	Skipping check of bookmarks - disabled via preferences 1611420502525	Sync.Doctor	INFO	Skipping check of addons - disabled via preferences 1611420502525	Sync.Doctor	INFO	Skipping check of forms - disabled via preferences 1611420502525	Sync.Doctor	INFO	Skipping check of history - disabled via preferences 1611420502525	Sync.Doctor	INFO	Skipping check of extension-storage - disabled via preferences 1611420502526	Sync.Doctor	INFO	Skipping validation: no engines qualify 1611420502526	Sync.Status	DEBUG	Status.sync: success.sync =&gt; success.sync 1611420502526	Sync.Status	DEBUG	Status.service: success.status_ok =&gt; success.status_ok 1611420502526	Sync.Synchronizer	INFO	Sync completed at 2021-01-23 08:48:22 after 8.10 secs. 1611420502527	Sync.Declined	DEBUG	Handling remote declined: [] 1611420502528	Sync.Declined	DEBUG	Handling local declined: [] 1611420502528	Sync.Declined	DEBUG	Declined changed? false 1611420502528	Sync.Service	INFO	No change to declined engines. Not reuploading meta/global. 1611420502530	Sync.SyncScheduler	DEBUG	Next sync in 3600000 ms. (why= </p>


created: 2021-01-23T08:50:28-08:00
updated: 2021-01-23T09:42:07-08:00
title: How to remove surveys starting up with Firefox.
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1386488;1386493;
creator: bmazak
content:
<p>We all have done it, said ok to taking a survey, right?  Well this is bull.  No site survey should be able to in bed itself in a startup session, ever.  So, how do we go in and remove just that one site who has taken control of my startup.  Closing it should be the end of it but no.  These are not adware, reset is not the answer, too much work to do a reset.  We should have a list of sites that are in the session restore so we can remove some misbehaving ones. </p>


created: 2021-01-23T08:38:09-08:00
updated: 2021-01-23T08:53:07-08:00
title: my account is lock
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1386474;
creator: pavlovic.stevo
content:
<p>my account xxxxxxxx.xxxxx@xxxxx.xxx is locked, can pls sent me new email and unlock, ty </p><p><i>(email address removed by moderator; please do not post personal information on a public website; <a href="https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Forum rules and guidelines</a>)</i> </p>


created: 2021-01-23T08:35:16-08:00
updated: 2021-01-23T13:21:25-08:00
title: Unable to access eBay
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386470;1386476;1386478;1386550;
creator: dfcarlson64
content:
<p>Several weeks ago I tried the access eBay and got the following error message: </p><p>Access Denied You don't have permission to access "<a href="http://www.ebay.com/sch/ebayadvsearch/?" rel="nofollow">http://www.ebay.com/sch/ebayadvsearch/?</a>" on this server. Reference #18.f924c17.1608206592.152fe04c  </p><p>Ever since then I receive the same error message when I try to load eBay.  I talked to someone at eBay and they suggested it was related to interference by a VPN program.   </p><p>Anybody have any suggestions?  Thanks. </p>


created: 2021-01-23T08:27:31-08:00
updated: 2021-01-23T08:27:31-08:00
title: Top Site Icons Not Appearing
tags: desktop;bookmarks;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: harris.alex625
content:
<p>Hi I've got some top sites pinned to my homepage, but for some reason a decent amount of the icons won't appear, even if I change the custom image url that they're linking to. Is there any way to fix this, I'm a very visual person so having icons makes it much easier to browse </p><p>(BTW I've experimented waiting hours for them to show up, no dice) </p>


created: 2021-01-23T08:11:21-08:00
updated: 2021-01-23T08:11:21-08:00
title: Can NOT Login - ( "Password etc. not accepted "...)
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: stevewehunt
content:
<p>So... is someone at Foxfire actually working on fixing the " LOGIN " problem ??? I am not a Computer Person...  I don't know how to do the SSL etc. things. It is flustering that you can't get a person at Foxfire... Thank you. </p>


created: 2021-01-23T07:51:08-08:00
updated: 2021-01-23T14:37:40-08:00
title: How to remove all UNPINNED Top Sites at one time?
tags: mac-os;desktop;customize;needsinfo;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1386464;1386528;1386542;1386549;1386553;1386582;
creator: hartland1
content:
<p>This question has been around for years... Isn't anyone else annoyed by having to clean up UNPINNED Top Sites one at a time? I posted over four months ago about trying to find out where Top Sites stores those unpinned sites... no one seems to know, except to say they are placed there by Firefox internally. I presume that means it is hidden in the code somewhere. Someone on the development team must know where? Maybe if there was a poll of users about this annoyance?? I wish I was younger to be able to get back into coding... my old brain just isn't up to it... ________________________________________________________________ You can lead a horse to water, but you can't make 'em think... </p>


created: 2021-01-23T07:14:15-08:00
updated: 2021-01-23T07:17:43-08:00
title: on screen keyboard (osk) not working in full screen
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386443;
creator: npai
content:
<p>the on screen keyboard (osk) not working anymore when in full screen. it opens up but immediately closes down. it is working fine when the firefox window is not maximized - in both: tablet mode on and tablet mode off. i have already tried this with no succes: </p> <ul><li> restart with disabled addons </li><li> cleanup </li><li> new install (nightly) </li><li> switching osk settings in about:config </li></ul> <p>i am on windows 10 with dell 5290 2-in-1 incl. travel keyboard. does anyone else have this problem? is this a known bug? any help/information is appreciated! </p><p>thanks! </p>


created: 2021-01-23T06:38:37-08:00
updated: 2021-01-23T06:38:37-08:00
title: Microphone
tags: technical;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: hastighiyasi2020
content:
<p>How I can confirm my microphone when I present in a online class when I need to confirm it just I see error... thanks </p><p><em>moved from FPN to Firefox Desktop</em> </p>


created: 2021-01-23T06:29:41-08:00
updated: 2021-01-23T06:29:41-08:00
title: Firefox browser restore previous session after crash
tags: linux;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: pmgesualdi
content:
<p>Hi, I'm trying to disable the "restore previous session including tabs" after crash feature. </p><p>I've disabled the "Restore previous session" check from the general configuration panel. </p><p>I've changed the following values from the about:config panel: browser.sessionstore.max_resumed_crashes = 0	 browser.sessionstore.resume_from_crash = false </p><p>However after a restart or shutdown, Firefox still shows up the tabs from the previous session. </p><p>I'm using Ubuntu 18.04 OS. </p><p>Could someone please help me with this? </p><p>Perhaps this feature is useful for some people, but for me it's extremely annoying; plus I really like Firefox and don't wanna change browsers. </p><p>Thanks! </p>


created: 2021-01-23T06:18:51-08:00
updated: 2021-01-23T14:48:39-08:00
title: Parked Domain Website Suddenly Blocked
tags: desktop;websites;windows-10;firefox-840;firefox-8402;
product: firefox
topic: websites
locale: en-US
answers: 1386468;1386469;1386471;1386498;1386586;
creator: pmruzicka
content:
<p>I belong to a teacher's union and the state website is suddenly blocked in all my browsers. I am clueless as to how to fix this. It makes no sense to me as I changed nothing except to update Firefox browser and Windows. See the site is not blocked anywhere in the options. Message I get is: "Access closed Site <a href="http://psea.org" rel="nofollow">psea.org</a> is blocked, because it belongs to blocked categories: Parked Domains If you think that site should not be blocked please send a message to network administrator </p><p>Can anyone help me? </p>


created: 2021-01-23T05:05:59-08:00
updated: 2021-01-23T05:05:59-08:00
title: Firefox asking to create profile
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: Rowdee
content:
<p>Started my computer and tried to open Firefox. Box pops up asking to choose a profile. There were nopne listed and is requiring me to create new. Whats going on here? Am I gonna lose all my info and bookmarks if I do this? </p>


created: 2021-01-23T04:45:54-08:00
updated: 2021-01-23T05:14:18-08:00
title: CONNECTION FAILURE
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386432;
creator: lingershyra
content:
<p>I usually use Firefox but nowadays when i try to open you tube it displays an error message that the authenticity of the received data could not be verified. It also shows the code PR_CONNECT_RESET_ERROR. i really don't know what to do </p>


created: 2021-01-23T04:29:08-08:00
updated: 2021-01-23T05:15:05-08:00
title: Gah. Your tab just crashed Firefox 84.0.2 - can't open Google Sheets
tags: mac-os;desktop;fix-problems;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386433;
creator: alex.s.barinov
content:
<p>Hello, everyone Suddenly Firefox failed to work with google sheets documents. All my work files are unreachable now.  Any suggestions what my be the problem and  how to fix that?  </p><p>Thank you for your help! </p>


created: 2021-01-23T04:10:51-08:00
updated: 2021-01-23T05:16:03-08:00
title: Prevent Updating Again And Again And Again......
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1386434;1386435;
creator: etruscanhouse
content:
<p>Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this in options but this doesn't prevent automatic updates: a known issue. I have tried all manner of about: config settings registry edits etc. but I still cannot prevent Firefox from updating. As Firefox apparently cannot update without removing all my settings addins etc. it becomes more and more like I am having to hold its hand each and every time. Gone are the days when software worked for you, now you have to sist back and continually waste time restoring settings and addins: but only if Firefox decides they remain of use, whether I want them or not. I then have to either start from scratch by manually reinstalling them, or find another as Firefox no longer lists them. I find this "we know better than you " attitude is unnacceptable. Does anyone else share my thoughts that software should do what the end user wants it to and not what the provider wants? </p>


created: 2021-01-23T02:59:55-08:00
updated: 2021-01-23T05:16:57-08:00
title: My firefox browser keeps crashing.
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386436;
creator: ashish.fugare
content:
<p>My firefox has continuously crashing down , atleast 8 times it has closed . I don't now the reason and it is not shown either. </p>


created: 2021-01-23T01:31:31-08:00
updated: 2021-01-23T01:31:31-08:00
title: FAVORITOS
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: pt-BR
creator: bennemannavioes
content:
<p>Cuidado com este navegador Firefox, ele acabou com meu casamento, apareceu um botão OUTROS FAVORITOS NA BARRA DOS FAVORITOS, EXPONDO TODOS OS FAVORITOS, O BOTÃO APARECEU DO NADA E NAO SAI MAIS, CUIDADO COM ESTE NAVEGADOR, ESTRAGARAM O FIREFOX ! O BOTÃO OUTROS FAVORITOS NAO SAI DA BARRA CUIDADO !!!!!!!!! </p><p><br> APARECEU UM BOTÃO ====OUTROS FAVORITOS===== DO NADA, CUIDADO PODE LHE COMPROMETER SUA VIDA. </p><p>O BOTÃO NÃO SAI DALI DA BARRA DE JEITO ALGUM. </p>


created: 2021-01-23T01:30:10-08:00
updated: 2021-01-23T01:30:10-08:00
title: Navegador Horrivel
tags: windows-7;desktop;bookmarks;firefox-840;
product: firefox
topic: bookmarks
locale: pt-BR
creator: bennemannavioes
content:
<p>Cuidado com este navegador Firefox, ele acabou com meu casamento, apareceu um botão OUTROS FAVORITOS NA BARRA DOS FAVORITOS, EXPONDO TODOS OS FAVORITOS, O BOTÃO APARECEU DO NADA E NAO SAI MAIS, CUIDADO COM ESTE NAVEGADOR, ESTRAGARAM O FIREFOX ! O BOTÃO OUTROS FAVORITOS NAO SAI DA BARRA CUIDADO !!!!!!!!! </p>


created: 2021-01-23T01:13:21-08:00
updated: 2021-01-23T01:13:21-08:00
title: Firefox freezed on MAC M1
tags: mac-os;desktop;beta;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: angelo.ambrisi
content:
<p>Hi, on my MAC M1 (ARM Processor) I have firefox installed. The browser freezes every time I put the computer into sleep mode or when I use the lock screen or simply when I restart the system. Once I have re-logged in to my MAC, the firefox window reopens but all the tabs are locked. So, the only solution is to close the window and reopen a new window. How can I fix it? Thanks </p>


created: 2021-01-23T00:23:14-08:00
updated: 2021-01-23T08:24:23-08:00
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1386395;1386399;1386401;1386403;1386405;1386460;
creator: oliviadillner
title:
I deleted my Firefox profile because Firefox wouldn't open (error message - already running). Now all my bookmarks are gone.

content:
<p>I received the error message that Firefox could not open because it was already running, but this did not show on the task manager. I googled the issue and stumbled upon a solution where people had deleted their profile in order to solve it. So I did, and Firefox worked again, but all of my passwords, bookmarks and everything was lost. Is it possible to recover this? </p><p>I am using a Mac. </p><p>Mind you, I am super bad at technicalities and would probably need explanations as if I am five years old. </p>


created: 2021-01-22T23:33:17-08:00
updated: 2021-01-22T23:33:17-08:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: skfanjape
title:
Nightly 86.0a1 (2021-01-22) 64-bit (Windows 10 2004) - Youtube and twitch flickering with dual monitors (144hz and 60hz)

content:
<p>Main Monitor: BenQ XL2411Z 1920x1080 144hz Second monitor&gt; AOC 1920x1060 60hz </p><p>Having youtube and twitch playback the youtube video flickers alot. Webrender is enabled. </p><p>I have had this issue for a couple of months. </p><p>Setting the 144hz monitor to 120hz the bug stops and youtube works flawlessly. </p><p>GPU: Used 1060 gtx 6gb and 970 gtx 4gb, nvidia driver version: 460.89 </p><p>Can't record/take a screenshot of the problem. It is an webrender bug. </p>


created: 2021-01-22T23:23:15-08:00
updated: 2021-01-23T01:11:47-08:00
title: DIsable u block origin on certain websites
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1386409;
creator: mudassarahmad4731017
content:
<p>Some websites do not load if an ad-blocker extension is enabled. In FireFox Windows Browser, how do I disable u block origin on some <strong>certain </strong>websites? I don't want to disable ad-blocker and then enable it again and again. </p>


created: 2021-01-22T21:46:10-08:00
updated: 2021-01-23T08:21:50-08:00
title: Lost all tabs and bookmarks toolbar items
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1386386;1386458;
creator: royhut
content:
<p>Version 84.0.2.  Windows 10.  I inadvertently opened a second FF window which had no tabs and no bookmarks toolbar.   I closed FF which had many open tabs and many bookmarks toolbar items.  Now all tabs are lost and all toolbar entries are lost. On reopening FF, only the FF with no  tabs and no bookmarks toolbar will open.  I have searched and read many "solutions", but nothing that I can get to work.  Does anybody actually know what can be done or that nothing can be done.  I had not yet reinstalled my general backup program prior to this so there is no other backup and all I have to rely on is FF alone.  Are at least the bookmarks toolbar items stored somewhere even if the tabs are not recoverable?  </p><p>All bookmarks are there except for bookmarks toolbar items. </p><p>I would like to restore both tabs and the bookmarks toolbar if possible.  If anything can be done, can anyone articulate some clear instructions? </p>


created: 2021-01-22T20:57:27-08:00
updated: 2021-01-23T08:17:26-08:00
title: Download problem
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1386387;1386455;
creator: jagdeepsingh59857
content:
<p>Firefox takes much longer to finalise the downloads. I keep watching the downloads to get finalised so that I could use the files. Please help. </p>


created: 2021-01-22T20:47:24-08:00
updated: 2021-01-23T09:04:33-08:00
title: Transferring bookmarks to a new computer
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1386377;1386378;1386411;1386463;1386479;
creator: iainsimo
content:
<p>I've had this happen twice now. Getting a new PC and wanting to transfer my bookmarks from old to new. I have had bookmarks on the old computer arranged in order of priority from left to right on my bookmarks bar. Did the export to create a HTML file and saved it so that I could import to new Firefox browser on new computer. So far so good. However, when setting up new browser and importing my bookmarks from the HTML file, it just creates a single folder on the new browser's bookmarks bar, instead of spreading my bookmarks out on the new bookmarks bar as it should. The bookmarks in the imported folder are still in the order I want, but to get them as individual items on the bookmarks bar, it seems I'd have to drag and drop them one by one to the new bookmarks bar. Solution please? </p>


created: 2021-01-22T19:43:14-08:00
updated: 2021-01-22T19:43:14-08:00
title: My work app/website does not allow encryption; how do I add permissions to access it
tags: desktop;privacy-and-security_1;windows-10;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
creator: rmbaral
content:
<p>My work app/website does not allow encryption; how do I add permissions to access it. </p><p>I have previously accessed it 311 times from this computer but could not from yesterday. </p><p>I cannot find how to add permissions to allow this website. </p>


created: 2021-01-22T19:38:33-08:00
updated: 2021-01-22T19:38:33-08:00
title: Ubuntu garbage data increases exponentially
tags: linux;desktop;other;firefox-840;firefox-8401;
product: firefox
topic: other
locale: en-US
creator: seanwallawallaofficial
content:
<ul><li><ul><li><ul><li> </li></ul> </li></ul> </li></ul> <pre># Ubuntu garbage data increases exponentially </pre> <pre>## Intro and context </pre> <p>Hello. I am a power user that works in software and web development. I have been using Firefox on and on for most my life, but full time as my main browser since late 2018. One thing I love Firefox for is its lightness on memory compared to that of Google Chrome, and also its open web standards, open source, privacy, ethical owners, and customizations. I have been using Windows 10 up until July 9th 2020 before I switched to my first main Linux desktop. I have always kept my eye on CPU and RAM usage, as high CPU drains battery and running out of RAM results in a system crash. I actively keep many tabs open (less than 100 but more than 60) I ensure that they are light. I mostly have GitHub tabs open, but I keep a few other things open as well, mostly Wikipedia/wiktionary and duckduckgo tabs, a pcloud (file service) tab, but sometimes a youtube tab or two (rarely a reddit tab)  </p><pre>## Issue </pre> <p>I have been noting that garbage collection is getting exponentially worse over time. When I got my laptop, I was able to keep 2-3 fully packed profiles open at all times, and never having to close Firefox until shutdown (after about 12-16 hours uptime) I rely heavily on Firefox profiles for organization. It has been getting exponentially worse. Starting in late 2020, I had to reduce the max number of open profiles to 2, and in 2021. In early January, I had to start closing the profiles once a day to free up 2-3+ GiB of RAM (swap doesn't change much, that is the garbage data that isn't being cleared, it normally ends up at 800 MiB to 1.7 GiB by the end of the day) and now (as of January 22nd 2021) I have to close Firefox 2-3 times a day to prevent my system from getting overloaded, as Firefox eats through 1-2 gigabytes of RAM per hour, even when idle. I have noticed several processes titled `web content` that use 200-600 MiB each (there is usually 2-7 of them) I am wondering what I can do for Firefox to prevent high RAM usage. For reference, here is my main profile in idle mode: </p><p>Mozilla is refusing to let me upload images right now, so I will link them </p><p><a href="https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile1_Idle_1.22.2021.png" rel="nofollow">https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile1_Idle_1.22.2021.png</a> </p><p>Here is my usual 2nd profile in idle mode: </p><p><a href="https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile2_Idle_1.22.2021.png" rel="nofollow">https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile2_Idle_1.22.2021.png</a> </p><p>Here is the RAM and SWAP usage before my 2nd refresh today (uptime: 8 hours 46 minutes) </p><p><a href="https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Open_1.22.2021.png" rel="nofollow">https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Open_1.22.2021.png</a> </p><p>And here it is with Firefox and Nautilus closed (I forgot about nautilus before getting the first 2 pics, it uses a lot of memory depending on its usage): </p><p><a href="https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Closed_1.22.2021.png" rel="nofollow">https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Closed_1.22.2021.png</a> </p><p>I have lately suspected that GitHub may have gotten heavier, or is sending too much data via AJAX methods, but I am not entirely sure. </p> <ol><li><ol><li> System specs </li></ol> </li></ol> <p>Device: `Dell XPS 13 9XXX` </p><p>Operating system: `Ubuntu 20.04 (Focal Fossa)` </p><p>Linux Kernel version: `5.4.0-48-generic` </p><p>Processor type: `Intel Core i5 10th generation` </p><p>Processor specs: `Intel® Core™ i5-1035G1 CPU @ 1.00GHz × 8` </p><p>Processor mode: `x64` </p><p>Desktop environment: `GNOME 3.36.1` </p><p>Windowing system: `X Desktop environment 11` </p><p>Memory: `7.4 GiB (8 GB)` </p><p>SWAP file: `2.0 GiB` </p><p>Firefox version: `84.0.1` - I haven't updated in a while due to fear of memory increase and instability </p><p>Number of Firefox profiles: `61` - no new profiles created since December 26th 2020 </p><p>I am wondering what I should do about this. I work with hundreds of projects, so I can't close too many tabs, as it becomes hard to access and manage. I intend to close 16 tabs in the next month, as I am freeing up some projects. </p><pre>*** </pre>


created: 2021-01-22T19:26:18-08:00
updated: 2021-01-23T09:46:27-08:00
tags: mac-os;desktop;privacy-and-security_1;firefox-840;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1386487;1386495;
creator: kaleopono808
title:
Firefox set to require HTTPS results in communication error, choice to use HTTP only (my bank and other crucial HTTPS sites)

content:
<p>Firefox 84.0.2 (64-bit) Running HTTPS Everywhere Running Privacy Badger Firefox set for standard enhanced tracking protection HTTPS-ONLY mode set for all windows </p><p>At my bank and a few other websites using HTTPS as standard operating procedure, Firefox gives me an error that the site is NOT using HTTPS and gives me the option of using only HTTP! This is unacceptable, financial transactions must be secured with HTTPS. What is the fix for this? </p><p>I'm spread thin and don't have the personal time resource to keep hunting through thousands of miscellaneous support articles that, from their titles, I haven't a clue whether they are relevant or not! (Though I tried investing an hour or so in this exercise getting nowhere.) </p><p>Sorry, I didn't save copies of the same error message on three different HTTPS sites. </p>


created: 2021-01-22T19:23:52-08:00
updated: 2021-01-23T09:22:53-08:00
title: Firefox Page info window
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1386485;
creator: ml78331233
content:
<p>Recently it happened every time I tried to download multiple media on a page.  On Firefox "Page Info &gt; Media", I selected a batch of media files, say pictures in .jpg format and clicked "Save As".  I was prompted for file folder.  After selecting the folder, the batch of media files were not downloaded to the folder.  As I exited Firefox, I was prompted whether to stop the downloading. Weeks ago, the selected batch of files would be downloaded immediately as I clicked "Save As". (Environment = Firebox 84.0.2 (64 bites) on Windows 10) </p>


created: 2021-01-22T18:56:41-08:00
updated: 2021-01-23T07:22:56-08:00
title: shockwave flash is known to be vulnerable and should be updated
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1386412;1386422;
creator: sanjaysg0708
content:
<p>Hello , </p><p>I am not able to run flash player  , it is giving error "shockwave flash is known to be vulnerable and should be updated" but "update now" does not work. Flash stopped working after 12 Jan 2021. </p><p>I have reinstalled firefox ( fresh installation - version 84.0.2 ) and uninstalled flash player using "uninstall_flash_player" , again installed install_flash_player after closing all browsers. Still it does not work. Please find attached images. </p><p>Is there any way to fix the issue ? </p><p>shockwave flash version  - NPSWF64_32_0_0_324.dll </p><p>Thank you </p>


created: 2021-01-22T18:42:34-08:00
updated: 2021-01-22T18:42:34-08:00
title: YouTube playback speed issue (audio)
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: daveyb1337
content:
<p>I usually watch YouTube video's at 1.25x speed, and I noticed recently that it seem to make some audio distorted.  So far I've only noticed it on lower notes, but it causes to sound a bit distorted and warbled.   </p><p>I noticed it on this video: <a href="https://youtu.be/IubSudelVmw?t=429" rel="nofollow">https://youtu.be/IubSudelVmw?t=429</a> at the tagged time, and also on a channel called The 8-bit Guy on his intro theme.  <a href="https://youtu.be/d3NIe1jTZMc" rel="nofollow">https://youtu.be/d3NIe1jTZMc</a>   </p><p>Again, this is all at 1.25x speed (or faster), and this only seems to happen in firefox.  I made sure to check and see if it was my speakers, which it isn't because I can also hear the distortion through headphones.   </p><p>I'm not sure there's much to be done to correct the issue, but I thought I'd post about this in hopes it might get checked in a future update. </p>


created: 2021-01-22T17:27:05-08:00
updated: 2021-01-23T11:50:13-08:00
title: Some webpage images do not show
tags: desktop;privacy-and-security_1;windows-10;firefox-840;firefox-8402;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1386439;1386524;
creator: LudwigWN
content:
<p>I find that images generally show on webpages such as the front page of a news site.  However, when I click into a specific article, the image which is usually near the start of an article in a lot of cases does not show (so it's not a "always  never shown" situation); it's as if it's been removed from the webpage syntax  i.e. there's no white space section showing something is missing.  One example (of many I could include!) is <a href="https://www.nzherald.co.nz/nz/phonics-revolution-the-new-sound-of-reading-in-the-nations-schools/7A5UVZ55NAOJEQACLKELCNEU6U/" rel="nofollow">https://www.nzherald.co.nz/nz/phonics-revolution-the-new-sound-of-reading-in-the-nations-schools/7A5UVZ55NAOJEQACLKELCNEU6U/</a> I verified there are images there by restarting Firefox with Add-ons disabled (which starts Firefox in Safe Mode), and also by opening in another browser.  So I went thru and disabled *all* add-ons and restarted Firefox.  Images still don't show!  These missing images only show when I run Firefox in Safe Mode. </p><p>In the back of my mind, there is/used-to-be an option to limit the size of images on a page(?) but I can't find any option now.  I have also refreshed Firefox (a number of times; including a total de-install, reboot, re-install) but the problem remains. .. What am I missing?  I'd like to be able to see these images. </p><p>Thanks. </p>


