# 2021-yearly-ff-questions-en-us

created: 2021-02-08T15:00:11-08:00
updated: 2021-02-08T15:16:27-08:00
title: Desperately need to increase bookmark and tab font size
tags: mac-os;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1390651;
creator: ddostlind
content:
<p>Just downloaded FF 85 and imported my bookmarks from Chrome. I'm using a MacBook Pro with Catalina 10.15.7. I can barely read the bookmark and tab labels! Please tell me (like I'm 5yo) how to control/increase the font size for tabs and bookmarks. Seems like an accessiblity feature I just can't seem to find.  Thanks! </p>


created: 2021-02-08T14:33:06-08:00
updated: 2021-02-08T14:33:06-08:00
title: Unable to log into my bank online
tags: mac-os;desktop;fix-problems;firefox-850;firefox-8501;
product: firefox
topic: fix-problems
locale: en-US
creator: cheulitt
content:
<p>I have been using Firefox on my Mac to log into my bank for years.  Over the last few weeks I have been getting an error message saying I need to use another browser. Until today, I was able to re-try and gain access. Starting today I could not log in at all using Firefox.  I was able to log in using Safari.  I called my bank's support line and and they say it's a Firefox issue. They talked me through clearing my cookies and cache. They even talked me through refreshing Firefox. None of that worked. On my own, I uninstalled and reinstalled Firefox, but to no avail. </p><p>I am able to log into the bank using Firefox on my PC laptop.  Does anyone have any suggestions about why the Mac version of Firefox stopped talking to my bank and advice on how to solve the problem? </p>


created: 2021-02-08T14:31:43-08:00
updated: 2021-02-08T14:53:49-08:00
title: Merging accounts is not something I want
tags: desktop;beta;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1390647;
creator: MagicMan_35
content:
<p>Un links the Firefox Bookmark accounts </p><p>I do no want my personal and Business Bookmarks linked </p>


created: 2021-02-08T13:47:48-08:00
updated: 2021-02-08T13:47:48-08:00
title: Evernote web clipper disappears from Firefox task bar
tags: mac-os;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: alsibony
content:
<p>Here is my exchange with the evernote helpdesk: scarry! It seems that Evernote webclipper won't work unless it can extract data... How could this be fixed?  </p><p><strong>my orginal query</strong> </p><p>Anne-Lise Sibony Feb 7, 2021, 2:15 PST  </p><p>Dear Evernote team, my evernote plugin (webclipper) has disappeared from my task bar on Firefox and I cannot seem to put it back. I have reinstalled the plugin in Firefox (multiple times). So the plugin is there (see screenshot) but the Evernote icon does not show in the task bar (see screenshot). I have tried all I could think of (starting with drag and drop) to bring the little elephant back where it normally grazes but in vain. Could you please help? </p><p>Attachment(s) Capture d’écran 2021-02-07 à 11.05.00.png Capture d’écran 2021-02-07 à 11.07.41.png </p><p><strong>Evernote's response</strong> Camila (Evernote Help and Learning)  Feb 8, 2021, 0:26 PST  </p><p>Hello Anne, </p><p>Thank you for getting in touch with Evernote Customer Support. I'm Camila, and I'm glad to assist you today. </p><p>I'm sorry to hear that you are not able to use Web Clipper on Firefox, despite reinstalling it for many times. </p><p>If you're currently on Private Mode browsing in Firefox, please know that Web Clipper is currently not available in Private Mode browsing. This feature will be reintroduced in a future release. </p><p>The workaround for this is to disable Private Mode browsing, or use another browser to use Web Clipper. </p><p>Thanks for understanding regarding this matter. </p><p>Best, </p><p>Camila S. Customer Support Representative </p><p><strong>my dismayed comment</strong> De: Anne-Lise Sibony &lt;alsibony@gmail.com&gt; Objet: Rép : Ticket# 3258160 - Firefox plugin has disappeared Date: 8 février 2021 à 09:42:03 UTC+1 À: support-webform@evernote.com </p><p>Hello Camila,  </p><p>Thank you for getting back to me.  </p><p>I am sorry to hear that evernote web clipper has been designed to demand tracking in order to function. I pay with money for the service and I do not feel it is fair that I have no choice but to consent to data extraction in order to get the service I pay for.  </p><p>This said, I have for now switched Firefox to « standard » mode but, unfortunately, it does not help. After switching to standard mode, I have quit Mozilla and reopened it, then opened the extensions menu and tried to drag the Evernote icon to my task bar but to no avail.  </p><p>Can you suggest something else I might try?  </p><p>Do you have visibility as to when evernote web clipper will be compatible with Firefox, whatever the user settings?  </p><p>Many thanks for your help, </p><p>Anne-Lise </p>


created: 2021-02-08T13:32:53-08:00
updated: 2021-02-08T13:32:53-08:00
title: BOOKMARKS
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: frenchcolibri1
content:
<p>I lost all my bookmarks when I updated to the latest Firefox version... How do I recover them?  There is not even a "library" tab in the bookmarks menu or toolbar... Thank you for your help. </p>


created: 2021-02-08T13:27:25-08:00
updated: 2021-02-08T13:30:43-08:00
content: <p>I want to be able to upload photos to my group and not get a frezze </p>
tags: desktop;beta;fix-problems;windows-81;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1390618;
creator: arq_velazco
title:
I get every time I try to upload a photo to a facebook grup,a yellow stripe  on top saying ¨A web page is slowing down your browser¨. I want to get rid of that


created: 2021-02-08T12:40:58-08:00
updated: 2021-02-08T12:40:58-08:00
title: Chinese characters of web page not displayed properly on Linux on Chromebook.
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: yk0211chu
content:
<p>I have problem seeing Chinese characters for web sites that contain them (e.g. <a href="https://gimy.tv/" rel="nofollow">https://gimy.tv/</a>). The firefox version is 78.7.0esr running on Linux on a Chromebook. The characters are displayed properly when Chrome browser is used to access the same web page on the same Chromebook. Please help. </p>


created: 2021-02-08T12:24:27-08:00
updated: 2021-02-08T14:35:35-08:00
title: Changed Password caused no Synchronization
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1390643;
creator: Fluxhs
content:
<p>Hello People, </p><p>I fortell here my problem. When I was in need to reinstall my application, I found after loging in that my password was not taken from the system. So i changed it to a new password, clear with the reading, that it can cause the loss of the data. After login, their was now synchronization. Is their a chance that my account bookmarks can be saved for reasons that it is work of a many years and active working that those cost me that time invested and future time to come.. I directly ask weather a user in profession does know how to handle fhese things for a good end. I hypothesis that it is possible, but who is the right pearson? When someone is, please directly contact me. It all happened today.  Thank you people, I hope someone has a wisaining. </p><p>Sm </p>


created: 2021-02-08T11:38:02-08:00
updated: 2021-02-08T11:38:02-08:00
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: srodetis
title:
Firefox top sites on home page starting to cannibalize icons and replace with the TARGET red/white bulls eye image - how return to normal original?

content:
<p>Firefox top sites on home page starting to cannibalize icons and replace with the same (incorrect) TARGET red/white bulls eye image - how return to normal original? (And I don't have any Target link up on that home page/top sites!) </p><p>Thnx so much, S </p>


created: 2021-02-08T11:37:05-08:00
updated: 2021-02-08T12:43:51-08:00
title: Weird font on some website's
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1390581;1390590;1390592;
creator: kjellcremers
content:
<p>Hi There! </p><p>I need some help, since yesterday some websites display a weird font. i want to fix the issue. Anyone who can help solve this issue? </p>


created: 2021-02-08T11:20:27-08:00
updated: 2021-02-08T11:20:27-08:00
title: Is there a document that describes the specifications of the bookmark json file format
tags: linux;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: bobmct
content:
<p>I'd like to create a bookmark utility for my system and therefore need the specs for the json file.  While I can currently break it apart easily enough I have questions about which fields mean what (i.e.: index, type code,etc).  A pointer/link to those specs would be greatly appreciated.  Thanks </p>


created: 2021-02-08T11:02:49-08:00
updated: 2021-02-08T13:33:23-08:00
title: Unknown Mozilla charge showing up on my bank account that I need to close.
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390622;
creator: dewing
content:
<p>An Unknown Mozilla charge showing up on my bank account that I need to close.  The amount is$12.16 the last time I was billed was on 1-21-21. I wish to cancel the service immediately, due to Pandemic induced financial issues </p><p>Does anyone know what this charge may for and have a link that allows me to cancel? </p><p>De Etta L. Ewing dewing@dwellDE.com </p>


created: 2021-02-08T10:57:21-08:00
updated: 2021-02-08T14:06:38-08:00
title: Can't Access County Website. Get SSL not supported message.
tags: desktop;websites;escalate;windows-10;ssl;unsupportedssl;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1390624;1390637;
creator: mjo1971
content:
<p>Have always been able to access county dept. of public health website but now get the following message: </p><p><em>SSL Not Supported </em> Error 29 <a href="http://publichealth.lacounty.gov" rel="nofollow">publichealth.lacounty.gov</a> 2021-02-08 18:48:35 UTC<em> </em> </p><p>Am able to access website using IE and Chrome.  Any suggestions about how to fix problem?  Thanks. </p>


created: 2021-02-08T10:46:06-08:00
updated: 2021-02-08T14:09:46-08:00
title: Firefox will not log into Bank of America or Mailchimp
tags: mac-os;desktop;websites;firefox-850;firefox-8501;
product: firefox
topic: websites
locale: en-US
answers: 1390626;1390639;
creator: dteplow
content:
<p>Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using a MacBook Pro (16-inch, 2019), Catalina, 10.15.7 and Firefox 85.0.1. Anything new on this problem? </p><p>Thanks. </p>


created: 2021-02-08T10:11:45-08:00
updated: 2021-02-08T10:11:45-08:00
title: Sync not working between two computers
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: tim.fisher
content:
<p>I'm trying to sync my bookmarks, passwords etc between two devices, one HP running on Win7 and one Lenovo running on Win10, and they are not sharing data. I can see both devices on my account, and I can send tabs between the two browsers. Additionally, the sync works between the HP laptop and my iphone.   </p><p>Any suggestions? </p>


created: 2021-02-08T10:00:06-08:00
updated: 2021-02-08T10:10:18-08:00
tags: desktop;other;windows-10;firefox-850;firefox-8501;
product: firefox
topic: other
locale: en-US
answers: 1390539;
creator: Lisarobinson
title:
When clicking on an external link I get a message saying "You've launched an older version of Firefox".

content:
<p>When clicking on an external link I get a message saying "You've launched an older version of Firefox". My options are to Exit or create a new profile. I've created a new profile twice now, still get the same message when clicking on an external link. </p>


created: 2021-02-08T09:29:42-08:00
updated: 2021-02-08T09:29:42-08:00
title: After an update of Firefox, I lost my desktop of Windows 7
tags: windows-7;desktop;other;escalate;firefox-560;
product: firefox
topic: other
locale: en-US
creator: gang.feng
content:
<p>Hello! I use Firefox 56.0 in my computer with Win 7. When I try to update my Firefox to recent version for example 72.0, I have a great problem. When I reboot my computer after the update, I lost my desktop which becomes "new" like a new computer! Please help me to resolve this problem. Thank you! </p><p>G Feng </p>


created: 2021-02-08T09:25:26-08:00
updated: 2021-02-08T13:26:33-08:00
title: Not saving or downloading my files
tags: desktop;download-and-install_1;escalate;windows-10;firefox-840;
product: firefox
topic: download-and-install
locale: en-US
answers: 1390523;1390532;1390612;1390613;
creator: susan.wolz
content:
<p>I don't want to save or download files. Does anyone know how I can opt out of Firefox automatically doing that? </p>


created: 2021-02-08T09:18:45-08:00
updated: 2021-02-08T14:36:01-08:00
title: Firefox ap non-functional on a TCL-Roku TV
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1390644;
creator: dwpenn
content:
<p>My TCL TV with Roku allows me to download and install Firefox, but that's all. </p><p>My TV that came with ROKU. It lets me download Firefox to the TV which is already internet connected. None of the setup options on opening for Firefox are appropriate (trust me, I'm not a complete Luddite). I can't get Firefox past opening and all of those non-functional choices, so I can't get to where I can enter a URL. Is there a solution? </p>


created: 2021-02-08T09:11:47-08:00
updated: 2021-02-08T09:11:47-08:00
title: Google Keep does not draw in notes when using Firefox
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: DD_Veloist
content:
<p>Using Google Keep Notes and I have found that the option to have a "New Note with Drawing" is just not on the screen. Everything else seems to work fine. The note with drawing works fine in Brave and Edge, but not Firefox. I've tried disabling add-ons and reverted back to Standard version of Enhanced Tracking. Still not working in FF. Maybe this is just a Chromium feature?? I'm on Ff 85.0.1. Let me know if any other information would be useful. Thanks for your thoughts! </p>


created: 2021-02-08T08:59:15-08:00
updated: 2021-02-08T08:59:15-08:00
title: Password fields delete entries since firefox 85
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: Sky_Light
content:
<p>Hiya:) </p><p>I am experiencing weird *deletions* of my saved passwords in the autofill of some sites... </p><p>I select the saved u/p and as soon as i press *login*, it clears the fields... </p><p>Anybody know what could be causing this? </p><p>Thx:) </p>


created: 2021-02-08T08:34:33-08:00
updated: 2021-02-08T10:39:26-08:00
title: Why does Firefox take up so much RAM?
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390524;1390543;
creator: hannanmohammadhannan
content:
<p>I have been using Firefox for the past 2 years, but only recently have I noticed that Firefox is using 1 GB of RAM! It never increases or decreases and its getting very annoying now since I have barely any RAM to run zoom with (which for some reason takes up the rest of my RAM). I can't even run anything else, and thats annoying me a lot since my fan has to keep running. I can't upgrade my RAM because I use a laptop, and my laptop is under warranty and I can't afford to lose the warranty by upgrading the RAM. Is there any other way to decrease memory usage beside using about:memory and pressing the "minimize memory usage" button? Nothing happens when I press the button. </p>


created: 2021-02-08T08:15:01-08:00
updated: 2021-02-08T08:49:13-08:00
title: mailtrack extension
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1390503;
creator: scottplau
content:
<p>How can mailtrack extension be installed to check if an email is opened by receiving person? </p>


created: 2021-02-08T08:12:31-08:00
updated: 2021-02-08T08:56:12-08:00
title: Opening new links
tags: desktop;tabs;windows-10;firefox-850;firefox-8501;
product: firefox
topic: tabs
locale: en-US
answers: 1390506;
creator: chaac
content:
<p>I set "Open new links in tabs instead of new windows" but it continues opening new windows. </p><p>Thanks in advance </p><p>chaac </p>


created: 2021-02-08T08:02:28-08:00
updated: 2021-02-08T13:38:46-08:00
title: Web site not loading in Firefox but works in other browsers.
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1390525;1390558;1390616;1390619;1390629;
creator: gregpermaspincd
content:
<p>Hi, my site  </p><p><a href="https://homeinspection-online.com/" rel="nofollow">https://homeinspection-online.com/</a> </p><p>Does not load in FF but works in other browsers? </p>


created: 2021-02-08T08:01:35-08:00
updated: 2021-02-08T08:59:14-08:00
title: print page
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390508;
creator: ravimorya7284
content:
<p>dear team when i print a page it data will be missing vertically from right hand side.its very irritating when gives a print command and the data is missing.please hepl to solve this problem. </p>


created: 2021-02-08T07:59:16-08:00
updated: 2021-02-08T07:59:16-08:00
title: Erro ao abrir vídeos, transmissões ao vivo e outras mídias
tags: linux;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: pt-BR
creator: jonathan.mothe
content:
<p>Olá! </p><p>Gostaria de informar que estou com problemas para abrir vídeos e outras mídias como GIFS e etc. Sempre que tento assistir a filmes e séries pelo Firefox aparece a seguinte mensagem de erro:  </p><p>"Dispositivo não suportado. Infelizmente, não foi possível encontrar um vídeo compatível com o seu dispositivo." </p><p>Estou usando a última versão do Firefox (85.0 64-bits) e sou usuário do Ubuntu 20.04.2 LTS. </p><p>Se possível, também gostaria de saber mais a respeito de como contribuir com o desenvolvimento dos projetos da Mozilla. Sou desenvolvedor, porém ainda sem muita experiência. Estou em busca de projetos open source para me envolver porém ainda não me encontrei nos repositórios no Github. Se houver algum grupo de colaboradores ativos no Brasil no qual eu possa me envolver e colaborar no meu tempo livre, ficarei grato.  </p><p>Desde já agradeço. </p><p>Jonathan Mothé </p>


created: 2021-02-08T07:55:05-08:00
updated: 2021-02-08T09:06:44-08:00
title: Firefox in safe mode not remembering tabs, refusing to login to servers
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
answers: 1390511;
creator: zeuscannonz
content:
<p>I<em>m having some serious problems with firefox. I have saved the %APPDATA% folder. </em> </p><p>I cannot login to mozilla servers for firefox sync and whenever I close firefox it would only remember the tabs and windows I opened the previous day; not today's tabs. It runs for over 1 hour saying it's working on sync. </p><p>When I login after reinstalling firefox all my tabs are removed and cannot get sync data. How do I fix this without removing my windows and tabs (have over 100 open). I want to keep all history and tab data. Also tried cleaning cookies and cache data; no luck. </p><p>It looks like I have been having sync problems for a week, based upon my logfiles; but it was only today it stopped restoring new tabs and windows (old ones work). </p>


created: 2021-02-08T07:38:07-08:00
updated: 2021-02-08T09:09:16-08:00
title: Text jumps around as adds load
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390513;
creator: jank1
content:
<p>As I read my local Newspaper, the text jumps up and down as adds change, making it impossible to read. It doesn't happen with Chrome. Several sites say that Firefox now offers "Scroll Anchoring" to fix this, but Firefox Help doesn't list any such feature. </p>


created: 2021-02-08T07:24:41-08:00
updated: 2021-02-08T07:24:41-08:00
title: How do I adjust the precision scrolling speed?
tags: linux;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: onetimename
content:
<p>Firefox 85.0 in Wayland (not XWayland) scrolls far too fast when I use scroll gestures on my trackpad. I believe I have the same problem on XWayland too.  </p><p>Since the values are not properly adjusted out of the box I'm assuming that they can't be adjusted properly beforehand, but then I'm confused as to why I can't seem to easily find where to adjust them myself, considering that that's necessary by design.  </p><p>I can't find these settings anywhere. How do I do this? </p>


created: 2021-02-08T07:20:01-08:00
updated: 2021-02-08T09:12:47-08:00
title: How do I close a pop-up window
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1390515;
creator: ianis.donica
content:
<p>I cannot click the close button because there isn't any that's because I use dwm is there any way I can close a pop-up window with my keyboard? As far as I looked there is no way through the keyboard but im probably wrong ;. </p>


created: 2021-02-08T07:08:19-08:00
updated: 2021-02-08T07:08:19-08:00
title: How do I adjust the deceleration of kinetic scrolling?
tags: linux;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: onetimename
content:
<p>I'm trying out Firefox 85.0 on Wayland (not XWayland) on Ubuntu 20.10. When scrolling a page and letting go, the kinetic scrolling is taking off like a rocket, as though the average user is more interested in reading a random paragraph 5 km down the page as opposed to scrolling half a page down to the next paragraph... </p><p>Everything works fine in macOS -- no insane speeds there. </p><p>How do I fine-tune this? </p><p>Preferrably I'd like to fine-tune the actual scroll acceleration since that part of the experience is also way off and about 20x faster than it needs to be for 99.9% of all scroll actions. If that would solve the above problem by decreasing the speed while increasing the deceleration upon release of the scroll gesture, then even better. </p>


created: 2021-02-08T06:54:08-08:00
updated: 2021-02-08T09:19:03-08:00
title: Being told that I need firefox permission to access a site. Help
tags: desktop;privacy-and-security_1;windows-81;firefox-810;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1390518;
creator: bparasolle
content:
<p><strong>bold text</strong>I am trying to access NJ state schedule vaccination appointment. Keep getting message that firefox will not allow me to access site. How to I change settings to do so. </p>


created: 2021-02-08T06:35:42-08:00
updated: 2021-02-08T06:35:42-08:00
title: Felugró ablakok poziciója
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: hu
creator: ricolan9
content:
<p>Sziasztok! A probléma a következő: Ha az <a href="http://eredmények.com" rel="nofollow">eredmények.com</a> oldalról megnyitok egy ligát vagy meccset, akkor azt egy különálló ablakban nyitja meg minden böngésző, így a firefox is. Viszont az ilyenkor felugró ablak helyét sajnos nem tudom befolyásolni. Azt szeretném, hogy az összes ilyen felugró ablak egy bizonyos pozícióban (pl. a bal felső sarokban vagy a 100-100pixelre a bal felső saroktól) jelenjen meg a képernyőmön. Be lehet ezt valahol állítani? </p>


created: 2021-02-08T05:51:35-08:00
updated: 2021-02-08T15:17:38-08:00
title: Streaming websites with Firefox 85
tags: windows-7;desktop;fix-problems;escalate;media;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1390526;1390586;1390614;1390652;
creator: florence2j
content:
<p>Ever since Firefox updated to version 85, I have been unable to stream anything.   Netflix tells me I need to install Microsoft's Media Feature pack.  Nope!  I am running Windows 7 Home Premium (NOT the "N" version) so I have Windows Media Player installed already. I also cannot stream SiriusXM stations, Apple TV+, Spotify, CNN videos.....basically anything that involves streaming.  YouTube videos still work however. </p><p>It's definitely a problem with the Firefox browser because all the above streaming sites work just fine under a different browser (Chrome). I have cleared the cache, I have started Firefox in Safe Mode, I have unchecked hardware acceleration.....NOTHING works! </p><p>Help please!   I really don't want to refresh Firefox and lose all my settings. </p>


created: 2021-02-08T05:11:29-08:00
updated: 2021-02-08T09:43:34-08:00
title: Upload 85.01 - All data in Firefox deleted
tags: desktop;download-and-install_1;windows-10;firefox-850;firefox-8501;
product: firefox
topic: download-and-install
locale: en-US
answers: 1390528;1390529;
creator: rainfish26
content:
<p>I recently got a prompt to get the latest version of Firefox 85.01. After installing it (there were some glitches in doing so) it erased all of my settings, my bookmarks, and saved passwords. I have lost so much from it literally broke my heart. I had a huge library of bookmarks that are all gone. I spend hours going through each website I have to log into and either find the old password or create a new one. Your upgrade has been one colossal headache.  </p><p>Is 85.01 a valid upgrade or was I scammed and being scammed to get all my passwords? </p><p>If it is valid upgrade, why would you delete all of my setting and data? </p><p>Very angry! </p><p>rainfish26 </p>


created: 2021-02-08T04:55:59-08:00
updated: 2021-02-08T09:49:08-08:00
title: Import of bookmarks in Firefox after machine restart
tags: desktop;bookmarks;windows-10;firefox-850;firefox-8501;
product: firefox
topic: bookmarks
locale: en-US
answers: 1390466;1390530;1390535;
creator: eriksenmagne
content:
<p>I had to delete the content on my computer and restart. All my Firefox bookmarks are deleted and I wonder if its possible to get them back. I did probably not have a firefox account. But all bookmarks are saved on my computer in a folder. Thank you for helping. Regards Magne </p>


created: 2021-02-08T04:49:31-08:00
updated: 2021-02-08T09:46:25-08:00
title: Forwarding emails
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390531;
creator: keith.d.elliott
content:
<p>When I forward an email, it now comes up as an attachment which I can't edit before sending, this is new, I don't like it!!! </p>


created: 2021-02-08T04:33:36-08:00
updated: 2021-02-08T04:33:36-08:00
title: icons at top of screen
tags: mac-os;desktop;tips;firefox-850;
product: firefox
topic: tips
locale: en-US
creator: cbergland
content:
<p>Every search seems to deal with the toolbar.  My issue is at the very top, above where the tabs are. (see screenshot) </p><p>I got a Fitbit.  Now there is a fitbit icon up there and I don't know how to remove it.  Same with the Malware Bytes one; I removed that program eons ago but the stupid icon remains. </p><p>Anyone know how to get rid of those little guys up there if I don't want them.  (I do like the time machine, battery, and others) </p>


created: 2021-02-08T03:44:46-08:00
updated: 2021-02-08T03:44:46-08:00
title: Firefox 85.Sürüm Gömülü PDF yazdırma raporu ayarları Hakında
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: tr
creator: ahmetakyayla
content:
<p>Öncelikli olarak Firefox benin vazgeçilmez tarayıcımdır. Geliştirici ve Desdekçilere sonsuz Teşekkürlerimi sunarım. </p><p>Yazdırma alanında ki sayfa ayarlarının yapıldığını öğrendik. Ancak Oransal olarak (Yani % 90 veya % 80 gibi) yapılan ayarlamalarda A4 Kağıdı üzerinde tam bir orantısallık sağlanamamaktadır. Kağıdın Sol Kenar boşluğu sabit kalmakta Sağ kenar boşluğu büyümektedir. Sizde takdir edersiniz ki dosyalamak veya yetkiliye ibraz etmek için böyle bir çıktı hoş olmayacaktır. Yani anlatmak istediğim olay şudur % li ayar yapılan A4 kağıtta % lik oransal olarak Kağıdın Sol Kenar Boşluğu, Sağ Kenar Boşluğu  Üst Kenar Boşluğu ve Alt Kenar Boşluğu aynı olmalıdır.  </p><p>Bu konu üzerinde saygıdeğer gelistiricilerin ve desdekçilerinin ilgileneceğine olan inancımla teşekkür ederim. </p>


created: 2021-02-08T02:25:09-08:00
updated: 2021-02-08T02:25:09-08:00
title: onscreen keyboard dissappearing
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: atend
content:
<p>When using my Microsoft Surface Go 2 in tablet mode, the onscreen keyboard does not appear automatically, and when activated manually, only pops up for one or two seconds before disappearing again. This phenomenon does not occur when using Microsoft Edge for a browser. Is this Microsoft trying to make the life of FF users miserable or should I change my FF settings? </p>


created: 2021-02-08T02:17:17-08:00
updated: 2021-02-08T11:57:25-08:00
title: can't copy address bar
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390580;1390583;
creator: jerry0944
content:
<p>I have always been able to select and drag the contents of the address bar.  Suddenly I can't.  I can't even copy to clipboard.  Is there a recent change to firefox that elimanated this? </p>


created: 2021-02-08T02:06:07-08:00
updated: 2021-02-08T09:54:38-08:00
title: firefox does not open hyperlinks in Outlook - without an error message
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1390442;1390447;1390452;1390455;1390521;1390536;
creator: e-k-j
content:
<p>I can no longer open hyperlinks in Outlook with firefox, although Firefox is set as the standard browser. If I set another browser as the default it works. </p>


created: 2021-02-08T01:51:23-08:00
updated: 2021-02-08T01:51:23-08:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: firefox-admin3333
title:
new firefox profil  after firefox update on windows terminalserver 2016 (no firefox ESR version is used, no central firefox GPO) are in use

content:
<p>Hello,  </p><p>we use the latest "normal" Firefox on a Terminalserver with Windows 2016 Std. (no firefox ESR version is used, no central firefox GPO) are in use </p><p>Users reported that they got a new empty firefox profil after firefox updates on the terminalserver. </p><p><strong>I saw below articles and I am not sure what is the best solution to avoid the a.m. problem. </strong> Can you give a advice? Thx + best regards<strong> </strong> </p><p>Our goal is:   using firefox on terminalserver, function/policy for "non-update-automatic" would be no problem" </p><p><br> </p><p><a href="https://support.mozilla.org/de/kb/wiederherstellen-fehlender-nutzerdaten-nach-update" rel="nofollow">https://support.mozilla.org/de/kb/wiederherstellen-fehlender-nutzerdaten-nach-update</a> "kann passieren, da Firefox ab Version 67 nach einem Update ein neues dedicated profile for each Firefox installation erstellt und damit startet.   </p><p>"So stellen Sie Ihre Firefox-Daten und -Einstellungen aus einem anderen Profil wieder her" <a href="https://support.mozilla.org/de/kb/firefox-profile-sichern-und-wiederherstellen" rel="nofollow">https://support.mozilla.org/de/kb/firefox-profile-sichern-und-wiederherstellen</a> <a href="https://support.mozilla.org/de/kb/wiederherstellen-wichtiger-daten-aus-altem-profil#w_sicherheitszertifikats-einstellungen" rel="nofollow">https://support.mozilla.org/de/kb/wiederherstellen-wichtiger-daten-aus-altem-profil#w_sicherheitszertifikats-einstellungen</a> </p>


created: 2021-02-08T01:41:47-08:00
updated: 2021-02-08T02:53:43-08:00
title: Refreshed firefox and wipped out everthing.
tags: desktop;fix-problems;windows-81;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1390443;
creator: jarekorn
content:
<p>Refreshed firefox because youtube loaded in at 280%. Someone said it might be corrupt. I Refreshed and all my passwords are gone and everything else. There is no folder on my desktop with the old info in it. Where is it. There is one old folder from 2018 I never used because at the time I didn't understand what to do. But now I can't get into my firefox account and don't want to rest my password yet because it says everything will be wiped out. This is ridiculous and too complicated. Had I knowed I wouldn't have done it. I have been able to get some things back like favorite sites, but gosh, all my passwords, nuts. </p>


created: 2021-02-08T00:43:20-08:00
updated: 2021-02-08T10:30:42-08:00
title: Access denied by security policy
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390432;1390446;
creator: theo_muller
content:
<p>Hello, I enter "<a href="https://seniorbern.ch/index.php/forum/aktuell" rel="nofollow">https://seniorbern.ch/index.php/forum/aktuell</a>" and get this Message: Access denied by security policy </p><p>Your request is blocked by a security policy rule. Please contact the support team and inform them of the time the error occurred, and anything you might have done that may have caused the error. </p><p>More information about this error may be available in the server error log. </p><p>Please provide the following information to our support team: </p><p><a href="http://seniorbern.ch" rel="nofollow">seniorbern.ch</a> | 8.39.215.33 | 08.02.2021 09:35:56 </p><p>deactivate </p><p>Grateful for any help </p><p>Theo Müller Chemin de la Bruyère 36a CH-1197 Prangins Suisse </p><p>Tél.  Fixe   +4122 362 4702 Mobile +4179 314 0730 E-Mail theo_muller@bluewin.ch </p>


created: 2021-02-07T23:32:09-08:00
updated: 2021-02-08T00:29:48-08:00
content: <p>Hello, </p><p>firefox closes every day at 07:30 am. There is no event-log or anything. </p>
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390428;
creator: mweidig
title:
Firefox schließt sich täglich um 07:30 Uhr / Firefox closes himself every day at 07:30 without a trace...


created: 2021-02-07T23:31:29-08:00
updated: 2021-02-07T23:31:29-08:00
title: FF running, dark reader
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: rbrasseur
content:
<p>I have 2 questions. 1) I don't understand why Firefox often "closes badly". During a restart, I often get the error message "we must close the old Firefox". It happened even after a complete restart of the computer. How do you close it completely the first time? 2) I have used Dark Reader which has a good reputation and is useful. However, it slowed Firefox down considerably until it crashed. I deleted it, but some of the pages it had blacked out ... remain so when I reload them. How to solve this problem. </p>


created: 2021-02-07T22:30:48-08:00
updated: 2021-02-07T22:30:48-08:00
title: Firefox'ta youtube
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8501;
product: firefox
topic: fix-problems
locale: tr
creator: rehaersavci
content:
<p>Son iki veya üç güncelleme sonucunda youtube Studio'da video düzenleyiciye girildiğinde ekranda düzenlecek videoya basıldığında videoyu oynatmıyor. ayrıca telif hakkı dolayısı ile düzenleyiciden şarkı değiştir moduna girildiğinde youtube müzik arşivindeki müzikler "bu ses parçası oynatılamıyor" uyarısı veriyor. Aynı bölümleri Chrome ile girip denedim ve hepsi çalışıyor. Bu konuda yardımınızı rica ediyorum. </p>


created: 2021-02-07T21:20:38-08:00
updated: 2021-02-07T21:20:38-08:00
title: Youtube in Firefoxwbsites
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: philipdeans99
content:
<p>When I am on a website and that website has an internal video that plays on Youtube, firefox no longer plays the Youtube video and instead shows an random Playback ID error. </p><p>However, if I go directly to the Youtube website I can play videos fine with no issue. </p>


created: 2021-02-07T20:43:14-08:00
updated: 2021-02-07T20:43:14-08:00
title: Firefox crashs on WSL 2 saying "Channel Error: cannot send/recv" even after usual treamtent
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: terakinizers
content:
<p>Hello, </p><pre>    I've got stacked when using Firefox on my WSL 2 instance. I introduced firefox on Ubuntu 20.04 LTS on WSL 2 as usual, and starting from the command line produced the following error messages: </pre> <ol><li><ol><li><ol><li>!!! [Parent][RunMessage] Error: Channel error: cannot send/recv </li></ol> </li></ol> </li></ol> <pre>  The browser starts with a window from WSL 2 command line, but all tabs repeat crashes and cannot use any more.   My full error messages are attached as a text file in this post. </pre> <pre>  Ordinarily, this glitch can be solved by using a hack that shows "about:config" and proceed with changing settings of two values of entry "browser.tabs.remote.autostart" and "browser.tabs.remote.autostart" to false.  Actually my other firefox instace on WSL could solve this problem, but this time, I cannot solve this. Firefox keeps crashing after altering these two settings. </pre> <pre>  I tried to make some other workarounds, such as manipulating  SELinux parater mozilla_plugin_can_network_connect to "-1", but I found SELinux was disabled in my WSL 2 at all.  </pre> <pre> I guess something on IPC function is missing or broken, due to for example lack of appropriate packages, but I cannot specify the solution. </pre> <pre> Here is my enviroment in trouble: </pre> <ul><li> Firefox version: 85.0 (latest on Ubuntu) </li><li> OS version: 20.04 LTS (with all latest patches applied) </li><li> System: WSL 2 (on Windows 10 Pro 20H2 64 bit) </li><li> X Application: VcXsrv 1.20.9.0 (maybe the latest) </li></ul> <pre>  Other GUI applications run flawlessly as far as I confirm. </pre> <pre>  Any comments and suggestions appreciated. </pre>


created: 2021-02-07T19:24:49-08:00
updated: 2021-02-08T12:59:52-08:00
title: Shopify Admin pages don't refresh
tags: linux;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1390593;
creator: firefox1233
content:
<p>FreeBSD 12.2 Firefox 85.0 (64-bit) - no extensions (removed uBlock Origin, Privacy Badger, HTTPS ONLY) </p><p>&gt;&gt; Enhanced Tracking Protection: OFF for shopify URIs &gt;&gt; Privacy &amp; Security set to Standard &gt;&gt;&gt;Manage Exceptions contains shopify URIs &gt;&gt; Block Pop-Ups contains shopify URI as exception &gt;&gt; HTTPS-ONLY Mode enabled </p><p>PROBLEM: see Subject At first I thought that Firefox's protection from these super-cookies they're so proud of actually hampered my browsing. However, after toggling through HTTPS-ONLY modes is appears that having this 'feature' disabled is what allows me to browse normally without a false negative of "This page is not available at this moment". </p><p>I wanted to put this out there in case anyone else has a Shopify store, uses v85 of Firefox and has similar difficulties. </p><p>Curious to hear whether the Firefox devs have any feedback ... thing is, with uBlock I have control over which domains, sub-domains and cross-domains I want to allow in terms of javascript et al while Privacy Badger used to control cookies. With Firefox's built-in protection it's more static ... still have a feeling that's where the problem is but will need to spend a little more time to draw any conclusions on my end. Maybe the built-in dev tools will shed some additional light? </p><p>Incidentally, the Chrome browser has no problem. </p>


created: 2021-02-07T19:24:03-08:00
updated: 2021-02-08T00:33:13-08:00
title: unable to log into ebay using firefox
tags: desktop;websites;windows-10;firefox-850;firefox-8501;
product: firefox
topic: websites
locale: en-US
answers: 1390397;1390429;
creator: Dakota66
content:
<p>When I went to log into ebay tonight, using mozilla firefox, I am unable to log into either one of my accounts. I get the message: Confirm your account </p><p>It looks like you signed in from a different computer. Before you continue, we need to verify your identity and confirm it's really you. Choose how you'd like to receive your confirmation code </p><p>We'll send a message to the option you select. </p><pre>   By Phone (voice or text)    By Email </pre> <p>Cancel </p><p><br>  </p><p>I have tried the option to receive a pin code both by text and phone call numerous times but it keeps coming back to this saying I need to confirm my account. I am using mozilla firefox on a windows 10 computer. I did try windows edge browser and was able to get in to both of my accounts on my windows 10 computer. However, I use and prefer firefox. Also, I have a windows 7 computer and I was able to log into both of my accounts using firefox. I was able to log into my ebay accounts before I updated firefox last night. I'm not sure if the new firefox update has anything to do with the problem on my windows 10 computer. I also updated firefox on my windows 7 computer and I can still log into my ebay accounts using firefox. </p>


created: 2021-02-07T18:43:22-08:00
updated: 2021-02-07T19:14:28-08:00
title: Can I sort Bookmarks Menu with newest on top?
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1390389;1390390;
creator: astrickland
content:
<p>I want to start using the Bookmarks Menu. However, when I open it and mouse over the folder I want to look in, the list of bookmarks that appears has the oldest bookmarks on the top. I want the newest bookmarks on top. How can I do that? </p>


created: 2021-02-07T18:24:56-08:00
updated: 2021-02-08T10:50:29-08:00
title: session files stop updating, open session is not fresh!
tags: windows-7;desktop;fix-problems;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1390388;1390479;1390500;1390504;1390510;1390560;
creator: vad-athlon
content:
<p>There is a problem that has haunted me for many years, regardless of the versions of firefox, the bottom line is that when I close the browser after a long work, and open it later, an outdated session is restored, 4-5 hours old, and not the last one. Having watched the "sessionstore-backups" folder and its three files, I found that at some point these files simply stop changing, so the next time the browser is opened, the session is not fresh. Why is this happening, I cannot understand why the session files freeze and do not update despite the fact that I continue to work in firefox ?? </p>


created: 2021-02-07T17:57:54-08:00
updated: 2021-02-07T17:57:54-08:00
title: Audio Crackle
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: lwwhitt7
content:
<p>The audio crackles when I stream videos. After one hour of Windows tech support trying to find the problem the tech opened Edge and played a video. No crackling. I've reset/refreshed Firefox and no good. Windows tech even tried to fix the problem. He couldn't fix it. It only happens in full screen. How do I fix this? </p>


created: 2021-02-07T17:32:38-08:00
updated: 2021-02-07T18:14:41-08:00
tags: desktop;privacy-and-security_1;mac-os-x-1010;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1390381;1390384;
creator: fixfire
title:
Some websites do not recognize my device and require two step authentication, everytime saying now my device is registered and I won't need to do that again. What do I need to change so that their marker remains without losing all my privacy?

content:
<p>Netflix, Charles Schwab, others appear to not recognize my device and require two step authentication, every time, but saying now my device is registered and I won't need to do that again. But I do. What do I need to change so that their marker remains without losing all my privacy? Is it a cookie? Do I have to change the Dashboard to no security? Can I do that for just one website at a time? </p>


created: 2021-02-07T16:52:04-08:00
updated: 2021-02-07T17:28:14-08:00
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1390359;1390361;1390371;
creator: danielhurt2002
title:
This video is either unavailable or not supported in this browser. (Error #4000) / The media could not be played.

content:
<p>I can't watch any Twitch streams and videos on Twitter give me an error. This does not happen to me while using other browsers, only Firefox. </p><p>Here is what I have tried: </p><p>I refreshed the page. </p><p>My drivers are up to date. </p><p>I do not have any media players opened. </p><p>I deleted cache and cookies. </p><p>Any help would be appreciated, thanks! </p>


created: 2021-02-07T16:46:25-08:00
updated: 2021-02-07T19:21:32-08:00
title: copy/paste
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390360;1390391;
creator: sgmuney
content:
<p>I'm not normally a Firefox user, but need to use it for a particular resource. I'm used to having at least 2 windows open, one for reading documents/emails and another for pasting articles, etc. into an email. I found the Firefox icons for copying &amp; pasting, but when I copy material from one window -- in this case, a PDF document--, I'm unable to paste it into an email in another window.  What do I do? </p>


created: 2021-02-07T16:22:42-08:00
updated: 2021-02-08T04:12:23-08:00
title: no pages are loading
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1390362;1390456;
creator: dbullitt2000
content:
<p>Firefox no longer displays any page. clicking on saved URLs and nothing happens. all drivers are updated. firewall shows Firefox as accepted. It started when I installed Minecraft for Win 10 for my daughter </p>


created: 2021-02-09T15:55:49-08:00
updated: 2021-02-09T15:55:49-08:00
title: Bookmarks
tags: windows-7;desktop;tips;firefox-850;
product: firefox
topic: tips
locale: en-US
creator: sciencemagic
content:
<p>I am using a second profile at times. But, I noticed when I do and I view my bookmarks, the icon to the left of a given bookmark doesn't have any color or specific icon designation like it does with my original profile. Seeing a specific color and designation with the specific bookmark makes it easier to quickly spot, which I suspect was the reason in the first place for Firefox to do so? How can I get the bookmarks in my second profile to have those colored icons that my original bookmarks do? Thank you. </p>


created: 2021-02-09T15:52:04-08:00
updated: 2021-02-09T15:52:04-08:00
title: Firefox Data Collection and Use
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: s-malik
content:
<p>I have disabled "Firefox Data Collection and Use" but, I still get the popup "Firefox automatically sends some data to Mozilla so that we can improve your experience". </p>


created: 2021-02-09T15:23:09-08:00
updated: 2021-02-09T15:23:09-08:00
title: request for including a feature
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: shankars.5060
content:
<p>dear team, the firefox web browser has been at for front in making the world inclusive. as a person with vision imparement I thank u for that. the problem im going to explain is something which bothers almost blind user. </p><p>that is including few features to make charts and graphs accessible to a screen reader user. this will help a considerable amount of population who are into accademicsand financial sector a lot. so we request you to include or add some new features to ff on windows to  make the charts accessible a technology on the similar lines of SAS graphics accelerator  would be of great help. sharing the sample graphs link here. <a href="https://support.sas.com/software/products/graphics-accelerator/samples/index.html" rel="nofollow">https://support.sas.com/software/products/graphics-accelerator/samples/index.html</a> </p>


created: 2021-02-09T14:45:06-08:00
updated: 2021-02-09T15:27:35-08:00
title: Tab detach no longer working?
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1390920;1390941;
creator: robblock91
content:
<p>When I'm working, I usually like to have two windows open using screen partitions. I frequently will drag a tab to another window or create a new window by dragging a tab to an empty space on my screen. Sometime in the last couple weeks, I noticed that this no longer works for me. I checked  about:config in the address bar, and tab detach was still set to true. Does anyone know what might be going on and how I can fix this? </p>


created: 2021-02-09T14:36:12-08:00
updated: 2021-02-09T14:36:12-08:00
title: Default Container
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
creator: bernie4
content:
<p>Is it possible to have a default container? When I open a site in a container, if I then use the open window to go to a URL that I have not assigned a container to, i would like this new site to open in a "default" container. I believe the Facebook container works like this, it only allows Facebook related sites to be opened in that container any other sites are open in a new window/tab. An example, if i open a bank URL in a "Banking" container, log off and click on another unrelated bookmark (say  Mozilla help), It would be nice if it opened in a separate container I had assigned to be the default container. </p>


created: 2021-02-09T14:05:40-08:00
updated: 2021-02-09T15:06:38-08:00
title: Over 30 seconds to print/save as PDF in Firefox 85.0.2
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1390910;1390930;1390932;
creator: m1918
content:
<p>I've been printing/saving web pages as PDF with Firefox 82 (Mac OS 10.12.6) without any problem in terms of speed. The speed has slow down to over 30 seconds before a PDF file is created ever since I upgraded to FF84. I ended up downgraded back to FF82 to avoid the long wait. I tested every single new upgrade since and still getting that over 30 seconds before getting a PDF file saved. I've tested with other browsers such as Chrome and Safari without any delay. Also I've been suggested to upgrade to newer OS, but I'm not ready to due to other reasons. Does anyone know a way to get around or fix this problem so I don't need to stuck with FF82 and reminded there's an update available constantly? TIA. </p>


created: 2021-02-09T13:48:52-08:00
updated: 2021-02-09T14:27:42-08:00
title: deleting past history
tags: desktop;other;windows-8;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390914;
creator: Sunflower44
content:
<p>Would like to clear out past data, but have heard that this will clear out all data including items i want to save. Set me straight on this. Thank you </p>


created: 2021-02-09T13:33:09-08:00
updated: 2021-02-09T15:26:36-08:00
title: Site displaying 2 columns instead of 3
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1390902;1390911;1390934;1390940;
creator: christieh
content:
<p>Our website suddenly started displaying our content in 2 columns across instead of 3. When viewed from other browsers or computers, it looks as it should. I've tried all the tips and tricks I can find online to fix it, but so far nothing has worked for me. Screenshot attached for reference. </p>


created: 2021-02-09T13:06:56-08:00
updated: 2021-02-09T14:23:24-08:00
title: Reader View - Not Displaying All Tables
tags: desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1390912;
creator: Steven66
content:
<p>Reader View fails to pick up tables in items such as <a href="https://docs.microsoft.com/en-us/learn/modules/windows-prepare/outline-compatibility-workstream" rel="nofollow">https://docs.microsoft.com/en-us/learn/modules/windows-prepare/outline-compatibility-workstream</a> however other browsers display the entire table structure. </p><p>How can I get Reader View to display all tables and thus narrate these? </p>


created: 2021-02-09T13:02:32-08:00
updated: 2021-02-09T13:02:32-08:00
title: Facebook log ins
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: ray_macek
content:
<p>I have recently switched my default browser to Firefox for speed. Every time I log into Facebook, it says I need a one time code. I get the code and confirm to FB that "it is me", but the next time I go in, I have to start all over. </p>


created: 2021-02-09T11:51:30-08:00
updated: 2021-02-09T11:51:30-08:00
title: Como desativar "Procura rápida"?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: pt-BR
creator: Larissa-Fernandes
content:
<p>Quando não possui nenhuma caixa de texto selecionada e eu acidentalmente aperto alguma tecla do teclado, aparece a "procura rápida", e eu queria desativar isso porque é bem incomodo. As respostas que encontrei eram pra uma versão anterior do firefox, quando ainda havia configurações avançadas e de acessibilidade. Como posso desativar essa procura rápida ao apertar qualquer tecla? </p>


created: 2021-02-09T11:23:11-08:00
updated: 2021-02-09T15:53:29-08:00
title: Rearranging manually" no longer works
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1390876;1390889;1390896;1390951;
creator: mechtheist
content:
<p>Using "Rearranging manually" to edit bookmark order and organization no longer works, not normally or while in "show all bookmarks" window.  I've found tons of similar questions but none address this specifically or give a solution.  Tried safe mode, didn't help.  Any ideas would be appreciated. </p>


created: 2021-02-09T11:02:53-08:00
updated: 2021-02-09T11:15:32-08:00
title: Restoring existing Firefox Bookmarks after IOS upgrade from W7 to W10
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1390861;1390864;
creator: dddjshow
content:
<p>I am upgrading my PC from W7 Home Premium to W10 soon.  I understand this will result in a complete reimage of the PC and all existing files will have to be restored.  I currently use a Seagate external hard drive as a system backup.  Can the W7 "backup" Firefox file on the Seagate be used to restore my existing bookmarks to the new W10 Firefox download?  If so, how do I do this? </p>


created: 2021-02-09T10:41:03-08:00
updated: 2021-02-09T10:41:03-08:00
title: Account data lost
tags: desktop;download-and-install_1;windows-81;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: vladanmilosevic88
content:
<p>So, how to say this and not to fail into rage....  Mozilla account failed to save my account information. All log ins, all bookmarks and saved pages, everything is lost. I needed to reinstall the OS on my laptop and after reinstalling Mozilla and logging in to my Mozilla account I realized that nothing from my data has been saved. How is it possible that the only thing I used the Mozilla account for failed to work when I needed it the most? Is it possible to access the data and how? </p>


created: 2021-02-09T09:57:39-08:00
updated: 2021-02-09T10:21:41-08:00
title: Facebook password
tags: windows-7;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1390839;
creator: h_teahill
content:
<p>I have mistakenly deleted the computer generated password for my Facebook account that was saved on Firefox. I need a simple way to get it back as I am not very computer smart and the instructions on your moz://a support page are just a way over my head. Thanks </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-02-09T09:34:11-08:00
updated: 2021-02-09T10:47:30-08:00
title: How do I remove alpenglow setting and revert to basic
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1390846;
creator: trish.dexter
content:
<p>I just downloaded Firefox and chose the Alpenglow setting but don't like it and can't figure out how to revert back to the basic setting. </p>


created: 2021-02-09T09:32:10-08:00
updated: 2021-02-09T09:32:10-08:00
title: Geolocation does not work.
tags: linux;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: J.Wasielewski
content:
<p>Hello Firefox Community. </p><p>Since a month I have almost constant problems with geolocation. It worked for couple of days but  now it is not working at all. I suspect a problem with API key – what ever it is. </p><p>First of all geoloction service stopped working when geo.provider.network.url was setup to Google service. </p><p><a href="https://www.googleapis.com/geolocation/v1/geolocate?key=%GOOGLE_LOCATION_SERVICE_API_KEY%" rel="nofollow">https://www.googleapis.com/geolocation/v1/geolocate?key=%GOOGLE_LOCATION_SERVICE_API_KEY%</a> </p><p>This transforms into: </p><p><a href="https://www.googleapis.com/geolocation/v1/geolocate?key=AIzaSyCJysf0qByNCVmZhH4cE1LxPZ20hJT3ipg" rel="nofollow">https://www.googleapis.com/geolocation/v1/geolocate?key=AIzaSyCJysf0qByNCVmZhH4cE1LxPZ20hJT3ipg</a> </p><p>And as you can see, it returns just 404 Not Found. </p><p>I found the info that I can change it to: </p><p><a href="https://location.services.mozilla.com/v1/geolocate?key=%MOZILLA_API_KEY%" rel="nofollow">https://location.services.mozilla.com/v1/geolocate?key=%MOZILLA_API_KEY%</a> </p><p>and… it also does not work. I can lookup what is the link (without variable): </p><p><a href="https://location.services.mozilla.com/v1/geolocate?key=27e30dd8-ba74-4ef0-86c6-9fceab8a7089" rel="nofollow">https://location.services.mozilla.com/v1/geolocate?key=27e30dd8-ba74-4ef0-86c6-9fceab8a7089</a> </p><p>And this time when I enter this link I can see an error: 400 Bad Request: </p><p>Missing or wrong API key. </p><p>Can you help me setting this correctly and having geolocation working again? </p>


created: 2021-02-09T09:21:21-08:00
updated: 2021-02-09T10:56:41-08:00
title: Add-on Icons have not shown up on toolbar on last 2 updates.
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390849;
creator: gary.w.watson
content:
<p>Any clue why the add-ons like Adblocker and frankly all the others no longer show on the toolbar? Makes them useless when the icons are missing. Anyone have the answer? I've refreshed. I've re-installed. I've stood on my head - nothing seems to help! </p>


created: 2021-02-09T09:17:12-08:00
updated: 2021-02-09T13:40:36-08:00
title: page of bookmarks / favourites
tags: mac-os;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1390893;
creator: dw280951
content:
<p>Is there any way to have a page which just shows the favicons for my bookmarks / favourites? thanks DW </p>


created: 2021-02-09T09:07:37-08:00
updated: 2021-02-09T10:59:50-08:00
title: Yahoo Mail
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390851;
creator: henduhendu
content:
<p>I had to replace my modem &amp; Router and now I can't open my yahoo mail on my Firefox browser. </p>


created: 2021-02-09T09:00:43-08:00
updated: 2021-02-09T11:00:52-08:00
title: firefox comcast xfinity email problems
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390852;
creator: cetjr
content:
<p><strong>Problem:</strong> when I get on my Comcast Xfinity email Firefox automatically shows my wifes login email information, user ID and Password, without me typing in the sign in information. How do I fix this? This is only a problem with Firefox browser. Google and explorer are working correctly. need help to fix </p>


created: 2021-02-09T08:57:41-08:00
updated: 2021-02-09T12:43:38-08:00
title: Bank of Montreal site stopped working in Firefox
tags: desktop;websites;firefox-850;firefox-8501;
product: firefox
topic: websites
locale: en-US
answers: 1390877;
creator: johnlark
content:
<p>The Bank of Montreal WEB site now shows a 404 after I enter login information. The site works fine in Safari </p>


created: 2021-02-09T08:54:04-08:00
updated: 2021-02-09T09:18:43-08:00
title: Youtube
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1390827;
creator: makohanicholas
content:
<p>Hello, I have tried accessing my youtube of late and I have failed to access it. Whenever I try clicking on a video from google to watch, It brings a message of that kind below. I am requesting for help inorder to finish up my studies in time. I shall be grateful if my concern is apprehended.  Kind regards,  Nicholas </p>


created: 2021-02-09T08:46:43-08:00
updated: 2021-02-09T09:20:38-08:00
title: Getting error message for certain sites
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1390829;
creator: bbuchan7
content:
<p>Unable to open certain web sites - Example Lowes.  I think I must have a security setting that is blocking certain sites to open. </p>


created: 2021-02-09T08:16:29-08:00
updated: 2021-02-09T14:37:31-08:00
title: Wrong Language Displayed
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390913;1390916;
creator: gene31
content:
<p>I've visited two websites in the last two days that are displaying the wrong language. I've cleared my Cache and Cookies. I also have English set as my default but the problem still occurs. I open the same website in Safari and no problem. Has to be Firefox. </p><p>Thanks for any suggestions. </p>


created: 2021-02-09T07:50:35-08:00
updated: 2021-02-09T13:04:37-08:00
title: Find a specific web page again
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390854;1390855;1390885;
creator: dssl
content:
<p>Hello, I want to find a specific web page that I visited about two months ago.  The problem is that when I visit a web page again at a later time, Firefox resets the "Last visited" tag in the history to the current time. I only remember the exact time when I <strong>first</strong> visited the web page. Is there any way to sort the history by "first time visited" or something similar? Or any other possibility? I am using Firefox 85.0.1 (64 bit) on Windows 10 </p>


created: 2021-02-09T07:43:14-08:00
updated: 2021-02-09T07:43:14-08:00
title: Firefox Stopped working and Reinstalling per Instructions not working
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: kscherzer
content:
<p>Firefox stopped opening at all. Clicking on icon led to dead app in task manager with 0%cpu and 2.3mb memory. Rebooting did not help. Uninstall and removing folder from Program Files [there was nothing to delete from Program Files (x86) except Mozilla Program Maintenance, which I also deleted] and reinstalling 85.0.1 both through installer and manual file showed no difference. The operating system is Windows 10 which was updated to all current 2/3/21. Even beta 85.0b7. Antivirus is Bitdefender Total Security. [I tried reinstalling with antivirus suspended].  So no start window for Firefox, no error message, just dead process. Help. </p>


created: 2021-02-09T07:36:07-08:00
updated: 2021-02-09T14:05:48-08:00
title: PPTX files open a million firefox tabs
tags: desktop;other;windows-10;firefox-850;firefox-8501;
product: firefox
topic: other
locale: en-US
answers: 1390858;1390905;
creator: mikepalma96
content:
<p>Every time I would click on certain files my professors would post, it would open up a new tab and ask if i wanted to open up the tab in firefox. I click yes, and it opens up a new tab and repeats. Eventually I clicked "do this with all files from now on" and now when i click on the link, even in a completely different browser, it opens up firefox to endless tabs and I have no way of stopping it other than closing the entire browser multiple times until it ends. How can I change this? It's extremely frustrating. </p>


created: 2021-02-09T07:27:07-08:00
updated: 2021-02-09T11:10:06-08:00
title: Save as PDF font issue
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1390803;1390860;
creator: nereese
content:
<p>I use FireFox for Mac and Since last week I have been having as issue with the "Save as PDF" function within FireFox. When I save and open the .pdf (in any PFD Reader) much of the text is replaced with blocks and question marks. See the screenshot for an example (Note: Black boxes are to hide personal info - the text behind them appears normally). </p><p>So far I have tried completely reinstalling Firefox, changing the security sandbox settings to 1, and opening in another browser. It works fine in Safari and Chrome.  </p><p>Any ideas? </p>


created: 2021-02-09T07:24:47-08:00
updated: 2021-02-09T07:24:47-08:00
title: FF 85.1 Some sections of bookmarks disappear
tags: mac-os;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: Taz-D
content:
<p>FF85.1 I have a huge set of bookmarks.  Use the sidebar all the time. Sections of bookmarks disappear.  Usually happens when/after a day of inserting new marks...but maybe not in the section that goes away. For instance, today my section called MOTORCYCLES is gone.  It was there yesterday.  This section covers many different sub-categorizes. Now it seems my only option is to RESTORE from backup- which destroys all back to that back up. Or, drag one at a time from HTML backup...WAY TO SLOW for a large directory. I back up everyday so I don't loose too much, but this section is huge. </p><p>1.  What am I doing to delete sections? 2.  Is there a way to drag HTML sections back in?  I seem to only be able to drag in one at a time. This has gone on TOO long.  There has to be a better solution. </p>


created: 2021-02-09T07:19:30-08:00
updated: 2021-02-09T07:19:30-08:00
title: Firefox85.0.1 with Ios 10.15.7 Firefox does not start
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: cardinal112555nb
content:
<p>When I try to start Firefox after I switched on the Imac, Firefox won't start. I end up with the rotating sign which leads me to immediately end Firefox with the combination 'option', 'command' and 'esc'. Strange enough, this only happens at the first attempt to start Firefox. After this I can close Firefox and open it again. It will always working until I switch off the Imac. Then, next day or so, when Imac is switched on again the same will happen again. Several automatically generated reports were already sent, which is the normal routine after an immediate shut down of a program which does not start normally. Any idea? Thanks to advise! Cheers, Norbert. </p>


created: 2021-02-09T07:01:08-08:00
updated: 2021-02-09T07:01:08-08:00
title: email tracking in Thunderbird
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: mr.paul.rau
content:
<p>Is there an app or software that does email tracking in Thunderbird 78? I have tried Gmelius and it works well in Gmail and Chrome, but I don't want another browser and email program, as I use Firefox and Thunderbird. </p>


created: 2021-02-09T06:43:01-08:00
updated: 2021-02-09T06:43:01-08:00
title: you can no longer save page shortcuts by dragging them to the desktop
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: es
creator: absoma
content:
<p>Before you could save direct access to any page just by dragging it to the desktop, you can no longer and that is wrong since it was a very useful functionality, I hope you will fix it if I will not have to change the browser, in the others if you can. </p>


created: 2021-02-09T06:35:27-08:00
updated: 2021-02-09T07:33:32-08:00
title: Print Popup Change
tags: mac-os;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1390799;
creator: V-Pops
content:
<p>Hi, after resetting my Firefox browser, every time I try to print something, I get this popup which is different than it used to be. In addition, the Color Mode dropdown doesn't work, as it will only print in color instead of selecting black &amp; white. I would like to go back to the older popup which is shown in second image which works correctly and has more options. </p>


created: 2021-02-09T06:19:13-08:00
updated: 2021-02-09T07:36:52-08:00
title: want menus back
tags: linux;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390794;1390800;
creator: info3276
content:
<p>&lt;start rant&gt;I see that all the menus have disappeared from firefox in the top of the window on my PC since a couple of years now. This is such an annoying "improvement". </p><p>The worst thing is - it keeps getting more and more difficult to open them with each successive "improvement" you make. </p><p>I actually use firefox for my job, not to watch tiktok videos or browse facebook or watch inane people do inane things on instagram. </p><p>Heads up , you developers. To be able to "do" things with your freaking software you need to be able to "click" on easily accessible drop-down menus. </p><p>So, why don't you give us stupid users the option to always have menus displayed the whole freaking time? Then, if some of us are backward enough to want to click on menus to do stuff, then we can still do that ! &lt;/end rant&gt; </p><p>My sneaking suspicion is that you guys don't want us to control where we go on the internet at all. You want double click to tell us what we need to see and do and then you all earn $$$$. </p>


created: 2021-02-09T05:57:45-08:00
updated: 2021-02-09T13:47:32-08:00
title: 2 GB of Memory??!
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1390897;
creator: jennifer.nozz
content:
<p>Hi there, I recently realized that Firefox is taking ALMOST 2GB of memory when I use it!! Is that normal? I thought my laptop was dying on me- but it's the same thing on another computer. Everything slows down and freezes. </p><p>I use adobe creative cloud- Maybe illustrator and photoshop open often at the same time. But Firefox is always the one that uses the most. I have some bookmarks on firefox.. but that's about it..  Is there a reason? When I compared opening Gmail through Firefox and Chrome- Firefox was about a GB of memory or more.   *My husband did try a few things we googled to help minimize memory... but didn't help. </p><p>Thanks for the help! Jennifer. </p>


created: 2021-02-09T05:36:55-08:00
updated: 2021-02-09T05:36:55-08:00
title: Inspector shows wrong and mismatched css
tags: desktop;websites;windows-10;firefox-850;firefox-8501;
product: firefox
topic: websites
locale: en-US
creator: info4738
content:
<p>Since about one week, Firefox inspector doesn't show right css rules. </p><p>e.g. Inspector: .background-image-cover { </p><pre>   padding-top: 20px; </pre> <p>} </p><p>real: .background-image-cover { </p><pre> background-position: center;  background-repeat: no-repeat;  background-size: cover;  } </pre> <p>The website itself is displayed properly. Also this issue occurs on every website I developed, and were css was formerly displayed correct by the Inspector. </p><p>Many thanks in advance for every suggestion! </p><p>Firefox 85.0.1 (64 bit), Windows 10 </p>


created: 2021-02-09T05:34:24-08:00
updated: 2021-02-09T05:34:24-08:00
title: can not access my bank log in page all of a sudden
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: tffh3rd
content:
<p>After banking on line for ages I suddenly get this message when trying to go to my bank log in page. </p><p>"The page isn’t redirecting properly </p><p>An error occurred during a connection to <a href="http://auth.scotiaonline.scotiabank.com" rel="nofollow">auth.scotiaonline.scotiabank.com</a>. </p><pre>   This problem can sometimes be caused by disabling or refusing to accept cookies." </pre> <p>I have not changed any settings since last accessing this page??? </p>


created: 2021-02-09T05:29:51-08:00
updated: 2021-02-09T05:29:51-08:00
title: duckduckgo.com and bing.com won't show up in the search engine suggestion, but yahoo.com will
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: tobias.braun
content:
<p>As shown in the picture I'm trying to readd <a href="http://duckduckgo.com" rel="nofollow">duckduckgo.com</a> as a search engine to Firefox, but the suggestions in form of a plus sign won't show up right next to the magnifying glass. </p><p>This has been confirmed on popular webpages such as <a href="http://duckduckgo.com" rel="nofollow">duckduckgo.com</a> or <a href="http://bing.com" rel="nofollow">bing.com</a>, but for some sort of reason it shows on <a href="http://yahoo.com" rel="nofollow">yahoo.com</a>. (That's where the picture is from). </p><p>Deinstalling and reinstalling didn't add <a href="http://duckduckgo.com" rel="nofollow">duckduckgo.com</a> to the list of search engines and I don't want to lose my settings, since I'm not using a Firefox account (despite using it here for the purpose of asking my question). </p><p>Any suggestions? </p>


created: 2021-02-09T05:17:39-08:00
updated: 2021-02-09T05:17:39-08:00
title: Firefox 78.7.1 ESR 64bit failing to load in Windows 10 64 bit versions 2004 & 20H2
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: seguina1957
content:
<p>Although Firefox 78.7.1 ESR 64bit does install under Windows 10 Home 64 bit Versions 2004 &amp; 20H2, the application simply refuses to load displaying the Windows 10 rotating blue circle hinting of an underlying problem with Firefox, Task Manager confirms that Firefox is not loaded and hung as an application.  Although Mozilla stipulates that Firefox 78 ESR is a Windows 10 compatible application, that compatibility must have ended with Windows 10 version 1909. </p><p>I run Windows 10 Home 64bit on a  plain vanilla Intel Z170 chipset desktop computer, equipped with 64GB DDR4 2133 memory, AMD Firepro V4900 graphics card &amp; no other exotic or esoteric component hardware . </p><p>That very same hardware previously ran Windows 7 Professional SP1 64 bit perfectly &amp; ran Firefox 78.7.0 ESR without any issues.  </p><p>I have therefore decided to drop the Mozilla ESR releases and go with the current version 85 instead which installs &amp; runs perfectly under Windows 10 Home 64 bit in either version 2004 or 20H2. By the way I did configure Windows 10 Home to use Firefox as my default browser but since Firefox 78.7.1 ESR never managed to load and run properly I could not confirm if Firefox knew it was the default browser. </p>


created: 2021-02-09T04:55:05-08:00
updated: 2021-02-09T04:55:05-08:00
title: Location on Here WeGo
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: r-m-adam
content:
<p>I am using Firefox 85.0.1 on Win 10. I have saved Here WeGo as a bookmark and also use it. I noticed that the exact location could not be found even though I granted all permissions. What else can I do? </p><p>PS: the location determination works with Google Maps. </p><p>Under Microsoft Edge, the location is displayed on Google Maps and Here WeGo. </p>


created: 2021-02-09T04:42:05-08:00
updated: 2021-02-09T12:00:59-08:00
title: Browser crashing
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1390868;
creator: ishanipathak
content:
<p>Hi, </p><p>I have been using Firefox as my default browser for a long time now. But recently I am facing issues with the browser. The browsers keeps om crashing in every 10-15 min. At first, individual tabs were crashing but suddenly after that the browser started crashing which in turn resulted in my system shut down. I have checked both the browser and windows, they are updated to the recent version. </p>


created: 2021-02-09T04:18:29-08:00
updated: 2021-02-09T04:18:29-08:00
title: Dealing with open tabs on 2 screens. Problem when closing one.
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: kungen2222
content:
<p>Hi. I have an annoying problem. I have my TV hooked to computer and have 1 tab of firefox on the tv screen and 1 on the computer. My computer is the main screen. The problem is if i close the tab on the computer i cant get a new one up unless i go over to the tv and start that and drag a tab from that window back over to the computer screen. Any way to prevent that? Can i run 2 different applications, one on each screen or can i do so my computer only recognize that one screen is being used when the other one is turned of? Because it also sometimes open new windows of other applications on my tv even if its turned of and pc is set to main screen. </p>


created: 2021-02-09T04:02:19-08:00
updated: 2021-02-09T04:02:19-08:00
title: Page links on NEW TAB are gone
tags: windows-7;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: milannovakjr
content:
<p>My homepage is set to AOL. The "Open New Tab" used to display 6 or 7 webpage links I could click on instead of diving into my bookmarks. I clicked on a small button in the upper corner and after making a few changes. Now the new tab is totally blank. Would like to restore the original setting without uninstalling and re-installing Firefox. </p>


created: 2021-02-09T03:59:01-08:00
updated: 2021-02-09T03:59:01-08:00
title: FIREFOX ALWAYS FREEZES WHEN TRYING TO ATTACH FILES TO EMAIL
tags: mac-os;desktop;fix-problems;firefox-760;
product: firefox
topic: fix-problems
locale: en-US
creator: 5ferg
content:
<p>Why does Firefox freeze EVERYTIME I try to attach files to emails? I have a mac. This is getting ridiculous. Yes,I have all the updates. Yes, I tried to view the crash reports and there's nothing there that is of any use. Because of this problem,I now have to use Chrome when attaching files to emails! I never have a problem with Chrome. I think I have resolved my issue as I'm writing this- I'll just use Chrome for everything BINGO! So tell me FIREFOX, how CAN you help? Anyone? Anyone? Maybe Bueller knows because clearly,Firefox does not! Or else this issue would have been addressed years ago! </p>


created: 2021-02-09T03:34:20-08:00
updated: 2021-02-09T03:34:20-08:00
title: Printer printed with color even though I set 'Colour Mode' to 'Black and white'
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: holzweg
content:
<p>I wanted to print a pdf that I opened/loaded in Firefox. Using the firefox print dialogue, I printed the file with 'Colour Mode' set to 'Black and white'.  The document, however, was printed using colours.  </p><p>Im using Firefox 85.0 on Mac OS 10.14.6. </p><p>Any ideas why this happened?  Must I just use the system print dialogue? </p>


created: 2021-02-09T03:14:31-08:00
updated: 2021-02-09T03:14:31-08:00
title: password changed
tags: desktop;websites;beta;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: D1N0
content:
<p>Lockwise changed my stored password for <a href="http://dpreview.com" rel="nofollow">dpreview.com</a> in a very long secure key. Of course I could not log in anymore. I dit not change anything myself. I was suddenly logged out of the website and the stored password did not work anymore. I am on the beta channel. </p>


created: 2021-02-09T02:38:19-08:00
updated: 2021-02-09T02:38:19-08:00
title: Long lag time when opening new tab
tags: desktop;tabs;windows-10;firefox-850;firefox-8501;
product: firefox
topic: tabs
locale: en-US
creator: Cooper-606
content:
<p>When trying to open a link or website in a new tab, it takes an abnormal length time to complete the opening. What shows is the NEW TAB label and the back and forth dot. Using the latest update, cleared the  cache, restarted Firefox, Window 10 updated.  Using the browser and need to open multiple tabs is difficult. </p>


created: 2021-02-09T02:33:12-08:00
updated: 2021-02-09T02:33:12-08:00
title: Unable to launch any web application on Firefox browser.
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: en.rakhi
content:
<p>I have downloaded the firefox browser after downloading it, it does not open any sites even tried to launch the google application but blank page is coming. I did uninstall and install it again but still facing the same issue. </p><p>Please help me how to overcome this. </p>


created: 2021-02-09T02:31:08-08:00
updated: 2021-02-09T02:31:08-08:00
title: Firefox on Mac keeps asking to close tabs
tags: mac-os;desktop;tabs;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: docanod
content:
<ul><li> If I have Firefox 85.0 on Mac </li><li> and only one window is opened </li><li> and lots of tabs opened </li><li> and Restore previous session enabled on Startup </li><li> and History is set to Remember history </li></ul> <p>when I close window then Firefox asks me You are about to close 222 tabs. Are you sure you want to continue? </p><p>or when I quit Firefox then Firefox asks me You are about to close 218 tabs. Tabs in non-private windows will be restored when you restart. Are you sure you want to continue? </p><p>Why do I see these messages and why the number of tabs differs? </p><p>P.S. I've read <a href="https://support.mozilla.org/en-US/questions/1202005" rel="nofollow">https://support.mozilla.org/en-US/questions/1202005</a> so it doesn't help </p>


created: 2021-02-09T02:18:44-08:00
updated: 2021-02-09T02:18:44-08:00
title: Newly installed Firefox keeps crashing and not even opening on El Capitan 10.11.6
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: vasilislazaridis
content:
<p>Hello,  I installed Firefox yesterday on a new install of El Capitan 10.11.6. All went smoothly until today, when I started having Firefox crashing continuously. I didn't personally install any Plug-ins, and I even disabled hardware acceleration on Safe Mode this morning. After a few minutes of normal browsing, Firefox started crashing again, and now it doesn't open at all. I am attaching all of today's submitted and pending crash reports, in case someone can help me. I have no idea what to do! </p><p>Submitted: bp-3bf5534d-6f6c-4773-a170-e2cf10210209 bp-5fd60d3d-b048-4bc6-9fb6-397fc0210209 bp-07e432ad-60ac-4e37-ba83-6160a0210209 bp-405a43a4-162c-49e6-8acd-82b4d0210208 bp-c2f78ed5-27d5-4c45-8db3-e5d330210209 bp-c60e75a3-9b63-41d1-9466-14fce0210209 bp-c5473fa6-cff0-49be-bc7a-e64c30210209 bp-e2612b04-6ef7-4fcf-9b9e-361e90210209 bp-f7a2e1dc-7373-4dad-8f1c-a88580210209 </p><p>Pending: 8E88F995-A737-4B8A-85C6-E037BE10B482.dmp 16F1B9BF-CEF6-4A20-AF16-42C737A9263E.dmp 51ACFA61-3CEF-473E-96D0-012E7FE767B3.dmp 68B13450-52E8-4488-9A03-D2C7E1827C98.dmp 962B6410-F39D-4261-BF4B-8020E98A200F.dmp 22938942-0BEA-4B15-A814-1AB42F6A3737.dmp A1E78A31-530E-4F22-BA8B-75329AF3BDC1.dmp F29BF611-0828-457C-9335-7BC79DA1C73C.dmp 663B8B58-EED3-4BB8-BFF5-AEC405E518A5.dmp 962B6410-F39D-4261-BF4B-8020E98A200F.dmp 22938942-0BEA-4B15-A814-1AB42F6A3737.dmp A1E78A31-530E-4F22-BA8B-75329AF3BDC1.dmp B9C3F392-5541-461A-909F-2BFE163EE467.dmp B0498F9F-A290-47B7-9A47-4C223D5444C4.dmp DE2E50F8-93AC-4BEF-A00C-C40EDF031D74.dmp </p>


created: 2021-02-09T02:12:33-08:00
updated: 2021-02-09T02:12:33-08:00
title: Smartcard Certificate issue with firefox
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: teja7565
content:
<p>For the first time login, the Mozilla browser is prompting for certificate to select. After login to the application, I am logging out from the application.  Without closing the browser when I try to login again it is not prompting for selecting the certificate. </p>


created: 2021-02-09T01:59:06-08:00
updated: 2021-02-09T03:59:07-08:00
title: Firefox-Menue
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1390758;
creator: cevola
content:
<p>Hi, using WINDOWS 10 the Firefox-Menu won't show the "Restore Previous Session"- button. What can I do ? Thanks </p>


created: 2021-02-09T01:52:48-08:00
updated: 2021-02-09T01:52:48-08:00
title: Lock Firefox menu settings
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: calvayracmathieu
content:
<p>Hello, I would like to know how you can lock the parameter menu (with the 3 lines) in the top right corner for other users. I looked in the GPOs, I found nothing. Thanks. </p>


created: 2021-02-09T01:26:17-08:00
updated: 2021-02-09T01:26:17-08:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: 5string64
title:
create profile wizard will not work opens and disappears in  seconds and empty app data folder with hidden files shown can't create profile

content:
<p>need to be able to create profile. wizard opens and then disappears in one second. app data roaming file firefox is empty no hidden files are shown when clicked to be shown. is there a way to fix this so i can create a profile when i click create profile it just disappears </p>


created: 2021-02-09T01:17:48-08:00
updated: 2021-02-09T01:17:48-08:00
title: No se muestra todo el contenido de las páginas web
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: es
creator: ARP
content:
<p>Buenas. Llevo varios dias intentando ver que es lo que afecta de mi configuración hacia ciertas páginas web, ya que hay ciertos frames de estas páginas que no cargan debidamente, a diferencia de en una configuración "de fábrica" de Firefox.  Mi problema viene cuando se me acaban las ideas de cual es la configuración que me impide poder ver estos frames, adjunto capturas. Añado páginas para que cualquiera pueda ver un resultado óptimo vs el mio(<a href="http://pccomponentes.com/configurador" rel="nofollow">pccomponentes.com/configurador</a>). </p>


created: 2021-02-09T00:32:04-08:00
updated: 2021-02-09T00:32:04-08:00
title: Firefox blank page - nothing works as cant even open developer tools or options
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: jbhathena
content:
<p>Hi All,  </p><p><br> Env: Windows 10 (Build 19041.264) Firefox version: 85.0.1 Antivirus: Symantec Endpoint Protection (latest updates as its a corporate laptop) </p><p>I have had this issue recently with Firefox (v85.0.1). All was working then suddenly one day the Firefox wont open any pages, it just stays blank. No google, no internal or external website. Tried the Private mode of Firefox and still the same. Cant even open Developer Tools. Cannot go to clear the cache or anything. Basically the Browser just sits blank. Cant click on reload button as its greyed out. Try to go and select 'Options' menu and nothing happens. Try about:config and does not work.  </p><p>I saw some forums on Firefox forums itself suggesting possible possible malware, so I removed firefox, removed the folders from my user's AppData folder, run the symantec endpoint protection to be sure and no issues were found. Then reboot Windows and re-installed Firefox last week and it started to work. Today, I have hit the same problem again. So not sure whats going on. Anyone has faced something similar? Other browsers like Chrome and Edge are working okay. </p>


created: 2021-02-08T23:15:51-08:00
updated: 2021-02-08T23:15:51-08:00
title: Electing NOT to use FireFox Sync
tags: desktop;sync;windows-10;firefox-720;
product: firefox
topic: sync
locale: en-US
creator: pepper_metalpalace
content:
<p>Folks All I wish to do is NOT use FF sync and stop asking me, now warning me that I am not using Sync. </p><p>Do NOT want to use FireFox Sync. I keep getting inundated with "Sign Into Your Account to enable FF Sync. " </p>


created: 2021-02-08T23:08:35-08:00
updated: 2021-02-08T23:08:35-08:00
title: facing issue in sync?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: kerrybowman67
content:
<p>Hi, I am in trouble kindly help me. I were using my brother laptop and I change the email address now The synchronization is not working. My brother will hit me if I would not recover it. he has his websites URL that bookmarked. he is a developer and he is working on different websites  <a href="https://homekitchenary.com/" rel="nofollow">homekitchenary</a>,  <a href="http://topexperthealthcare.com/" rel="nofollow">topexperthealthcare</a>. what should I do? Should I have to reinstall mozilla? Or is there any other solution then kindly help me in fixing this issue? </p>


created: 2021-02-08T23:01:54-08:00
updated: 2021-02-08T23:01:54-08:00
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: roca_ig
title:
Using Whatsapp with my desktop by downloading and instaliing it, so it is available for frequent use.

content:
<p>I am at very high risk of COVID19 pandemic due to my age and severe health conditions.  I depend on technology.  My health providers communicate through Whats-app, and I am an amateur of the source.    Supposedly it is supported by Firefox.  When I attempted to get it, Firefox required permission to introduce extensions in my computer, but I got scared by the consequences of the permissions described there. </p><pre> Isn't it possible to get the benefits of Whats-app services without exposing privacy and functions that much?  I will highly appreciate prompt guidance. </pre> <p>Petra </p>


created: 2021-02-08T21:48:18-08:00
updated: 2021-02-08T21:48:18-08:00
title: Opening new tabs
tags: windows-7;desktop;tabs;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: mefeigler
content:
<p>I updated to Firefox desktop browser ver. 85.0.1 and also did a refresh.  Now I have lost the ability to set the opening of a new tab just to the right of the current/active tab. I can only have a new tab open to the far right of ALL of the tabs open in any given window. How can I set browser to open new tabs just to the right of the current/active tab? Thanks! </p>


created: 2021-02-08T21:28:15-08:00
updated: 2021-02-08T22:00:17-08:00
title: uninstalled and reinstalled firefox and lost all my bookmarks
tags: mac-os;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1390705;1390711;1390714;
creator: kaye4
content:
<p>I had some dodgy issues with my firefox browser that I couldn't resolve (I think it might have been because of add on) so I uninstalled the program and reinstalled new off the web and all my bookmarks have gone?!?!?!?  It has seem to have created a new account for me??? </p><p>Please tell me there is a way I can get them back. </p><p>Thanks Kaye </p>


created: 2021-02-08T21:02:16-08:00
updated: 2021-02-08T21:02:16-08:00
title: Жесты двумя пальцами для перехода назад/вперед Two finger gestures to move forward backward
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: mikestoun3
content:
<p>В хроме, опере и даже эдже из коробки работают жесты 2мя пальцами для перехода назад вперед. В мозиле - нет, и как включить это (даже с использованием расширений) - не нашел. В расширениях совсем убогие штуки, вроде "зажми правую кнопку и другим пальцем проведи назад", когда в других браузерах это просто легким движением руки делается. Как фиксануть это? Уходить с мозилы не хочется. </p><p>In chrome, opera, and even edge build-in 2-finger gestures work to move back and forth. In mozilla- no, and how to enable it (even using extensions) - I could not find. In extensions, there are absolutely miserable things, like "hold down the right button and swipe back with another finger", when in other browsers it is just a slight movement of the hand. How to fix it? I don't want to leave mozilla. </p>


created: 2021-02-08T20:33:15-08:00
updated: 2021-02-08T20:33:15-08:00
title: Typing y opens new tab in Firefox DE. How do I stop this?
tags: mac-os;desktop;beta;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: kimiwei88
content:
<p>When I type the letter y, Firefox Developer Edition opens a new tab. This is very annoying. How do I get this to stop? </p>


created: 2021-02-08T20:22:18-08:00
updated: 2021-02-08T21:42:27-08:00
title: Printing problem
tags: desktop;other;windows-10;firefox-850;printui2021;
product: firefox
topic: other
locale: en-US
answers: 1390708;
creator: PRCGoard
content:
<p>The "Simplify Page" option has gone!  Only "fit page width" which gives very small font!  Can this be fixed, please?  Such as still have the Simply Page back? </p>


created: 2021-02-08T20:16:27-08:00
updated: 2021-02-09T01:58:58-08:00
title: Bookmarks affect how fast it runs?
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1390745;
creator: markfleener
content:
<p>Does having a lot of things in the bookmarks menu or even the bookmarks toolbar slow down firefox at all? </p>


created: 2021-02-08T20:13:50-08:00
updated: 2021-02-08T20:21:11-08:00
title: I cann`t to open https://www.caremark.com/
tags: desktop;websites;windows-10;firefox-850;firefox-8501;
product: firefox
topic: websites
locale: en-US
answers: 1390695;
creator: fadimb
content:
<p>This site opens normally in Chrome browser . In Mozilla I see: Access Denied You don't have permission to access "<a href="http://www.caremark.com/" rel="nofollow">http://www.caremark.com/</a>" on this server. </p><p>Reference #18.89102317.1612843401.19a420f6 </p>


created: 2021-02-08T20:01:49-08:00
updated: 2021-02-08T20:19:30-08:00
title: Firefox Nightly 87 can't access to Add-ons
tags: mac-os;desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1390694;
creator: WalkingCell
content:
<p>Hi, I've been using Firefox Nightly for long time, but recently I haven't open it too often. Today I opened again and noticed that the Add-ons that are usually on the right side of the bar are gone, but I still see them on Preferences -&gt; Manage Your Extensions. I cannot find a way to put them back on the Toolbar. My concern is with Add-ons like Metamask that I usually use to sign in some websites. I cannot click on it from where it is on Preferences. </p>


created: 2021-02-08T19:58:37-08:00
updated: 2021-02-08T19:58:37-08:00
title: When a JavaScript web app has control of the mouse pointer, it slowly drifts downward
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: olimarjones
content:
<p>When I'm on a website using JavaScript and it captures my mouse, it acts as if the mouse pointer is slowly moving down. I'm not sure why or if it happens with anything besides JS, but here are some examples: </p><p><a href="http://classic.minecraft.net" rel="nofollow">classic.minecraft.net</a> <a href="http://quakejs.com" rel="nofollow">quakejs.com</a> <a href="http://dosgames.com" rel="nofollow">dosgames.com</a> (in games that use the mouse) </p>


created: 2021-02-08T18:37:04-08:00
updated: 2021-02-08T23:19:22-08:00
title: How to display *.html.gz files in browser for local files
tags: windows-7;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1390713;1390720;1390721;1390725;
creator: dazdude
content:
<p>I need to find a way to allow Firefox to display gzipped local files named like *.html.gz in the browser, for a new application I am working on. </p><p>Netscape 4.79 can do this, but it's very out-of-date and lacks modern Javascript and CSS support. </p><p>The behaviour of Firefox on local files named *.html.gz is to download them. Why? The files are already saved on the local disk... </p><p>Is there a configuration setting I can change to make Firefox display these files? </p><p>Ideally, ANY local file with a double extension of *1.*2.gz should be decompressed in the browser. Where *1 would be a name and *2 would be a file type that the browser can normally display (like HTML) or load (like Javascript/CSS,etc.). </p><p>If a user really does want to download a local file of this type, there could be a right click option like "Save Link As Uncompressed" or an option in Firefox config to switch this behaviour off. </p><p>Needing to run a webserver on the PC just so the browser can display compressed html is a bit ridiculous... </p>


created: 2021-02-08T17:33:28-08:00
updated: 2021-02-09T15:34:19-08:00
title: Compatibility change
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1390680;1390712;1390841;1390844;1390882;1390894;1390901;1390919;1390943;
creator: fzharris
content:
<p>My Firefox browser seems to have <strong>reset itself</strong> to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at the bottom of the screen which I have to use task manager to close. I remember one of the automatic updates coming through a few days ago. </p><p>Can I do anything other than uninstalling and a new install? I'd like to keep my favorites list, etc. I am at the extent of my computer skills with this. </p>


created: 2021-02-08T17:20:54-08:00
updated: 2021-02-08T22:17:47-08:00
title: When I read the other comments at least I know I'm not alone? What has happened to the internet?
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1390682;1390688;1390717;
creator: xboeing
content:
<p>When I read the other comments at least I know I'm not alone?  What has happened to the internet?  I know this isn't MS is blocking Firefox installs.  THAT WOULD BE ILLEGAL, RIGHT. </p><p>So what's the fix? </p><p><br> </p><p>Don </p>


created: 2021-02-10T15:54:14-08:00
updated: 2021-02-10T15:54:14-08:00
title: bookmarks
tags: windows-7;desktop;download-and-install_1;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: sciencemagic
content:
<p>I created a second profile. But, the bookmarks in the bookmark locations have no designated colored icon associated with them, like my bookmarks in my default bookmarks do. How do I get the bookmarks in my secondary profile to show those "colored" icons so I can quickly differentiate them apart? Thank you. </p>


created: 2021-02-10T15:46:17-08:00
updated: 2021-02-10T15:46:17-08:00
title: Firefox won't load any pages
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: mike402
content:
<p>I tried to install the Snapchat filters after watching "Cat Lawyer" - and I got a VC++ Runtime error.    Firefox stopped loading too with the same error. </p><p>I removed the Snapchat filters app;   repaired the VC++ Runtime error in add/remove programs - and now I see the symptoms as follows: </p><p>1. Launch Firefox from FF Icon.      </p><pre>    a) Bookmark clicks do nothing.       b) Type in a URL and nothing happens. </pre> <p>2. Launch Firefox from a ZOOM meeting link (and presumably other links) works - the page loads.   And , once I have done that , the firefox browser works normally. </p><p>I can probably just uninstall/reinstall - but if anyone knows how to solve this I'd rather not lose all my saved pwd and history. </p><p>Running:  MS Surface, Windows 10. </p><p><br> Mike </p>


created: 2021-02-10T14:55:57-08:00
updated: 2021-02-10T14:55:57-08:00
title: file management
tags: linux;desktop;tips;firefox-730;
product: firefox
topic: tips
locale: en-US
creator: tripichick
content:
<p>How can I delete several thousand bird pics from my downloads?  They get in the way of finding other images.  They're saved in Google drive. </p><p>thx. </p>


created: 2021-02-10T14:49:28-08:00
updated: 2021-02-10T14:49:28-08:00
title: Backling up Firefox settings.
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: Davidk03
content:
<p>Bookmarks has provision to backup/restore all the current bookmarks.  Is there a similar method of backing up/importing or restoring all the current settings in firefox?  how?? </p>


created: 2021-02-10T14:42:00-08:00
updated: 2021-02-10T14:42:00-08:00
title: Account locked
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
creator: bertdg
content:
<p>Hello, </p><p>I can not get to my old email adres anymore.  this email adres was my email adres for my firefox account. Now i am locked.  my email adres is bertdg@telenet.be.  Please this is so important to me. All saved tabs over years are lost now. Is there no other way to acces my account and put in a new mailadres? </p>


created: 2021-02-10T13:46:13-08:00
updated: 2021-02-10T13:47:33-08:00
title: Firefox doesn't open a lot of big sites
tags: mac-os;desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391134;
creator: luukgervink
content:
<p>Since a few weeks Firefox doesn't load/open some websites. For example, when I go to <a href="http://twitter.com" rel="nofollow">twitter.com</a> it doesn't open, it doesn't even load. The same for Pinterest and a lot of other websites. When I open <a href="http://wetransfer.com" rel="nofollow">wetransfer.com</a> for example there's no problem like you can see in the screen record. </p><p>I've uploaded a screen record at WeTransfer: <a href="https://we.tl/t-uQBibmptTK" rel="nofollow">https://we.tl/t-uQBibmptTK</a> </p><p>Hope you guys could help me out. </p><p>Thanks Luuk </p>


created: 2021-02-10T13:34:10-08:00
updated: 2021-02-10T15:20:35-08:00
title: Firefox wont display pictures in news articles I read
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
answers: 1391155;
creator: rongjohnston
content:
<p>I have latest version of Firefox. It wont display pictures in articles I read online unless I hold down shift and click the refresh button then do a control/F5. The articles all display properly in MS Edge if I use it. I am trying to understand what settings I need to change in Firefox to permanently fix this so I don't have to do this repeatedly. </p><p>...Ron </p>


created: 2021-02-10T13:32:44-08:00
updated: 2021-02-10T13:46:49-08:00
title: Why is Copy Plain Text a recommended extension when it's unnecessary?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391133;
creator: Odin3
content:
<p>Your page at <a href="https://support.mozilla.org/en-US/kb/recommendations-firefox#w_what-kinds-of-features-and-extensions-do-you-recommend" rel="nofollow">https://support.mozilla.org/en-US/kb/recommendations-firefox#w_what-kinds-of-features-and-extensions-do-you-recommend</a> states, "Features and extensions are selected for recommendation through a thorough review process." As Firefox has the built-in capacity to copy plain text with Ctrl+shift+V, I find it strange that this "thorough review process" has selected an extension that does the same thing. I'm aware that the extension has a few minor added options, but these are not how the extension is promoted and I'm pretty sure hardly anyone uses them--and they certainly couldn't justify the Recommended appellation. </p>


created: 2021-02-10T13:02:59-08:00
updated: 2021-02-10T13:52:48-08:00
title: Browser failed
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1391123;1391136;
creator: kapco1912
content:
<p>Hi there,  My webinar, it's display that "Browser failed:  You need a recent version of the Firefox browser for listening to and/or viewing this webinar. We recommend that you click here to upgrade to the latest version.. How to fix it ?  </p><p>Thanks Kalpesh Patel </p>


created: 2021-02-10T12:59:51-08:00
updated: 2021-02-10T12:59:51-08:00
title: Browser
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: mosey21111
content:
<p>Why is the Firefox broser activity, always taking up most of my Hard Drive (100%), slowing down computer? Task Manager shows Firefox events, up to 11 open at once. </p>


created: 2021-02-10T12:52:54-08:00
updated: 2021-02-10T12:52:54-08:00
title: Whatapps WEB bloqueado
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: es
creator: jorgesequera
content:
<p>Uso mucho whatsappWEB y de repente, lo tengo bloqueado si trato con Mozilla..pero en Edge, funciona super.... esto desde hace dos dias ... quiero recuperarlo..<strong></strong> </p>


created: 2021-02-10T12:48:30-08:00
updated: 2021-02-10T12:48:30-08:00
title: Unable to change Primary Password - - error message in initial Primary Password setup.
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
creator: maxtide
content:
<p>I recently had trouble signing in to my Gmail account -- so I did a Firefox refresh.  That didn't solve the problem, but it created a new one: lost all login/password info and my Primary Password was reset... that's fine, it's like losing your wallet, but I'll deal. The problem is that when I try to enter a new/initial primary password, I get an error sound and message, saying, "Unable to change Primary Password".  I don't see any articles about this issue... can't seem to figure why I can't set a password.  Thanks for any help! </p>


created: 2021-02-10T12:42:08-08:00
updated: 2021-02-10T12:42:08-08:00
title: Firefox started locking up after update to v85.0 Win 64-bit
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: Editor08
content:
<p>Hello, I've been using FFX for a while and it worked GREAT.  In the past 2 or 3 days it locks up randomly for unknown reasons and ALL open tabs are lost. This is unacceptable. </p><p>Need clues as to what the problem with v85 could be. </p><p>Thanks in advance, </p><p>-Ed </p>


created: 2021-02-10T11:41:21-08:00
updated: 2021-02-10T11:41:21-08:00
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: hcWCCGY5Xs
title:
How to start firefox from command line with socks proxy used (private window i.e., no profile needed)

content:
<p>I want to  start firefox from command line with a SOCKS proxy specified. It should use a private window, therefore, no profile is needed. Could anybody let me know how to do this on Mac OS X and Linux? Thanks. </p>


created: 2021-02-10T11:36:58-08:00
updated: 2021-02-10T12:33:11-08:00
title: Disable favicons on toolbars and bookmarks on Linux
tags: linux;desktop;customize;firefox-850;firefox-8501;
product: firefox
topic: customize
locale: en-US
answers: 1391115;
creator: marius.vaduva
content:
<p>Hi guys, as I have already tried this method found here: <a href="https://support.mozilla.org/en-US/questions/9341987" rel="nofollow">https://support.mozilla.org/en-US/questions/9341987</a> and didn't work, now I'm stucked, and I don't want to change Firefox to another browser. Any tips on how can I completely disable favicons? The method works very well on Windows but on Linux, doesn't. I have also to mention that I am on Manjaro, XFCE (if it helps) Thanks, stay safe! </p>


created: 2021-02-10T11:21:04-08:00
updated: 2021-02-10T12:14:50-08:00
title: Identical bookmarks in multiple folders
tags: desktop;bookmarks;windows-81;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391112;
creator: thejunkman1
content:
<p>My extensive collection of bookmarks are organized into folders. How can I enter a bookmark into more than one folder?  In searching, I see that others have been unsuccessful in finding an answer to this simple task.  Although "copy" is a context option, the bookmark will not paste into a second folder.  Any suggestions?  Thanks. </p>


created: 2021-02-10T11:11:07-08:00
updated: 2021-02-10T13:17:27-08:00
title: importing passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1391098;1391119;1391121;1391122;1391124;
creator: joelebecker
content:
<p>I don't see option to import from a file. See attached. I want to save Dashlane passwords to a csv or Excel file and then import to lockwise. My browser is Firefox up to date .Windows 10 64 bit </p>


created: 2021-02-10T11:02:19-08:00
updated: 2021-02-10T11:02:19-08:00
title: jobs.Medtronic.com Job Search Page Not Functioning Since The Latest FireFox Update
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: aohehir1
content:
<p>If you go to <a href="https://jobs.medtronic.com/" rel="nofollow">https://jobs.medtronic.com/</a> using Firefox and try to search for a job, nothing happens. The job search works just fine with Microsoft Edge. I've had issues with other company job search sites as well. This problem only started since the last FireFox update and yes, I've tried disabling the new tracking protection, but the problem is still there. </p>


created: 2021-02-10T10:55:06-08:00
updated: 2021-02-10T10:55:06-08:00
title: DisableAppUpdate stuck on
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: jweller1
content:
<p>DisableAppUpdate policy is stuck on no matter what I do. I have done: </p><p>Removed registry keys for firefox and confirmed that the registry key for the setting is non existent.  Confirmed there is no policies.json file and tried to create a custom one with DisableAppUpdate set to false Completed removed firefox with revo uninstaller Deleted all appdata folder for firefox I confirmed the software that orginally set this setting has been removed. Uninstalled and rebooted several times </p><p>Could someone please help? Thanks! </p>


created: 2021-02-10T10:49:51-08:00
updated: 2021-02-10T11:53:26-08:00
title: Custom Homepage Widgets
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391100;1391102;1391106;1391109;
creator: dmcaissie
content:
<p>In Google Chrome, I can add custom widgets/icons to the home page for things like Target, Walmart, my credit union, my mother's bank, etc. so all I have to do is click on the icon, and I'm taken to Target, my credit union, etc. Is there a way to do the same thing on my Firefox home page? </p>


created: 2021-02-10T10:23:19-08:00
updated: 2021-02-10T10:23:19-08:00
title: ¿Es posible desactivar la función de "decisiones de autenticación"?
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: es
creator: ZeuGiRDoR
content:
<p>Desde Firefox 81, por defecto cuando se accede a un sitio web que requiere autenticación mediante certificado digital, esa "decisión de autenticación" se guarda entre sesiones. Es decir, si cierras Firefox y accedes nuevamente al mismo sitio web, ya no te pedirá elegir el certificado, sino que automáticamente lo selecciona y accedes de forma transparente. </p><p>Ésta función, que a priori puede resultar interesante, se convierte en un auténtico dolor de cabeza cuando se trabaja habitualmente con varios certificados digitales diferentes. Incluso, resulta que la opción de recordar decisión de autenticación viene activada por defecto en la ventana de selección de certificado y desmarcarla provoca infinidad de peticiones de selección de certificado en cada sitio web al que trates de entrar. También resulta bastante engorroso llegar al listado de decisiones de autenticación guardadas para poder eliminarlas y forzar nuevamente la selección de certificado. </p><p>En resumen, mi preguntas es... ¿existe alguna manera de desactivar ésta función? ¿Quizás alguna opción en about:config?. </p>


created: 2021-02-10T10:21:26-08:00
updated: 2021-02-10T10:21:26-08:00
title: Favorite Firefox for Windows 10
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: francedaro
content:
<p>Hi i'm used to save website pages in more folder because of different topics so i can reach them fast. I've been doing this for 20 year using Internet Explorer, still the best ,speaking about UI usability.Now can't use IE for store bookmarks anymore....so.. Anyway,in IE i can save same page in more folders and it is usefull, why can't in Firefox nor Chrome? Is there a way to clone or save multiple times it in firefox as well? </p><p>Thanks </p>


created: 2021-02-10T09:53:45-08:00
updated: 2021-02-10T12:04:47-08:00
title: FireFox only showing blank pages
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1391085;1391111;
creator: kriswd40
content:
<p>Starting today, FireFox only shows blank pages no matter what website you try to go to.  </p><p>I tried without success: Restarting the computer. Uninstalling and reinstalling FireFox.  Opening FireFox in safe mode.  </p><p>FireFox is currently updated to the latest release.  </p><p>Any ideas? </p>


created: 2021-02-10T09:18:26-08:00
updated: 2021-02-10T09:18:26-08:00
title: wjy did my top sites dissapper from Firefox. I can't add any either
tags: windows-7;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: dowersd
content:
<p>Why did my five top sites in firefox disappear and why can't i add any new ones. I am running on a windows 7 machine? thanks </p>


created: 2021-02-10T09:14:10-08:00
updated: 2021-02-10T09:14:10-08:00
title: How do I get back my prefered search engine
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: mattylevan
content:
<p>I have had Ecosia set as my default search engine for some time but just now I did a search and it came up in Bing instead - something in the settings has been altered without my knowledge or permission. Ecosia is *not* available as one of the options under about:preferences#search and none of the articles I can find on making it my default actually work.  </p><p>Any advice on how I can get back to the situation half an hour ago when if I typed a search phrase in the address bar the results came up in Ecosia? </p>


created: 2021-02-10T09:13:58-08:00
updated: 2021-02-10T09:13:58-08:00
title: Problems with login (Wordpress installation)
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: manuel.rodriguez.rosado
content:
<p>Hello,  </p><p>The login of my client's website has stopped working with firefox. We are using WordPress, we don't have any problems in the past, but now suddenly it stops working with Firefox. </p><p>Trying to debug the problem, I figured out it's something related to cookies.  If you try in incognito mode, it just works fine, and you can log in/out as many times as you want and it just works. I was trying to delete cookies too, and sometimes it logs in again, but when I log out, I cannot log in back in. </p><p>I'm also seeing other threads in the forum of people having problems logging in to different websites, so I guess is all related. <a href="https://support.mozilla.org/en-US/questions/1325386" rel="nofollow">https://support.mozilla.org/en-US/questions/1325386</a> <a href="https://support.mozilla.org/en-US/questions/1325376" rel="nofollow">https://support.mozilla.org/en-US/questions/1325376</a> </p><p>Thanks, </p>


created: 2021-02-10T08:36:25-08:00
updated: 2021-02-10T08:49:46-08:00
title: Can no longer access PNC online banking
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1391064;
creator: jtrask239
content:
<p>Beginning last week, I can no longer log into PNC's online banking site. Does anyone have any information on what may be causing the issue? The site is accessible from all other browsers. </p><p><a href="https://www.pnc.com/en/personal-banking.html" rel="nofollow">https://www.pnc.com/en/personal-banking.html</a> </p><p>Error message: </p><p>Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-762-2035 and reference code: 18.8c112017.1612974853.6c0424a </p>


created: 2021-02-10T08:36:03-08:00
updated: 2021-02-10T15:51:09-08:00
title: window.alert window size
tags: linux;desktop;tips;firefox-600;
product: firefox
topic: tips
locale: en-US
answers: 1391067;1391157;
creator: stroebie
content:
<p>I am developing some html and javascript applications. During testing I use the windows.alert box to show some innerHTML values. This worked fine, until after a while, the Alert box window size changes to a small window, showing only the horizontal slider. </p><p>I have restarted the browser, but that didn't change anything. </p><p>What can I do to have the full Alert window back? </p><p>Thanks for your help, Jan </p>


created: 2021-02-10T08:23:57-08:00
updated: 2021-02-10T08:23:57-08:00
title: no puedo hacer descargas
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: es
creator: marcmiquel1
content:
<p>Hola,  </p><p>Compre un ordenador nuevo e intale Firefox, desde el principio no me ha dejado descargar archivos ni nada. Me registre con mi cuenta y tampoco. Tambien he probado a restaurar firefox y a eliminar e instalar de nuevo, pero tampoco se arregla. </p><p>Alguna sugerencia? </p><p>Gracias </p>


created: 2021-02-10T08:13:13-08:00
updated: 2021-02-10T14:38:43-08:00
title: Profile folder location
tags: linux;desktop;download-and-install_1;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1391126;1391150;
creator: winona.wanderer
content:
<p>Last time I reinstalled Firefox all my bookmarks and login information for various sites was automatically restored (and I was greeted with "Welcome back" message). I would like to know the location on my disk where Firefox stores that information. I have Firefox 85.0.1 (64 bit) running on Ubuntu 20.04.2 LTS. Thanks in advance! </p>


created: 2021-02-10T08:04:40-08:00
updated: 2021-02-10T08:47:46-08:00
title: Google extension
tags: linux;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391062;
creator: winona.wanderer
content:
<p>I noticed under "Add ons" section of "Troubleshooting information" that several extensions (namely "Google - google@search.mozilla.org") are enabled by default. I have removed Google from my search options and I cannot find a way to disable or remove it in under "Add-ons" section of main menu as it doesn't show up there. Is there a way to remove it (and Amazon and Bing while we're at it)? </p>


created: 2021-02-10T08:03:28-08:00
updated: 2021-02-10T09:00:13-08:00
title: Is there a way to access the bookmark manager with a single click?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391066;1391069;1391070;
creator: Pino76
content:
<p>I don't mean the sidebar or bookmark menu, where you can just view the list of your bookmarks. I mean the full-featured bookmark manager, where you can organize your bookmarks. Please do NOT tell me about keyboard shortcuts, every program has tons of keyboard shortcuts, I can't remember them all. I just want to <strong>open the bookmark manager with a single click</strong>. </p>


created: 2021-02-10T08:00:25-08:00
updated: 2021-02-10T08:00:25-08:00
title: X,Y, and Z's
tags: mac-os;desktop;websites;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
creator: saragottus
content:
<p>I cannot see x's, y's and z's on may websites and email messages. I am using Firefox 85.0.2 (64bit) on Mac OS 10.15.7. My coworker is also having problems (same system and browser) with emails in both Yahoo and Outlook where all of the text is garbled. Please help. </p>


created: 2021-02-10T07:59:17-08:00
updated: 2021-02-10T07:59:17-08:00
title: Login issues to various accounts upon recent Firefox update
tags: desktop;websites;mac-os-x-1010;firefox-780;
product: firefox
topic: websites
locale: en-US
creator: drein422481
content:
<p>FireFox just updated onto my older Mac computer running OS 10.10.5 to version 78.7.1esr. I now cannot login to at least one of my banking and medicare accounts, but can log into other accounts I have. For the banking account I get this message: "Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-XXX-XXXX and reference code: 18.67472317.1612970980". For Medicare I get: 'Access Denied You don't have permission to access "<a href="http://account.mymedicare.gov/?" rel="nofollow">http://account.mymedicare.gov/?</a>" on this server.  Reference #18.47f86668.1612971914.68502162'. Using Safari I can login to these accounts just fine. Turning off all extensions does not remedy the problem. </p><p>I have a another Mac, running OS 10.12.6 and Firefox 82.0.3 and I don't have problems logging into these accounts. </p>


created: 2021-02-10T07:31:48-08:00
updated: 2021-02-10T07:31:48-08:00
title: Google Custom background no longer working
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: geminiking01
content:
<p>I've been using this for years.https://<a href="http://userstyles.org/styles/79634/google-custom-background-16-images-or-your-own" rel="nofollow">userstyles.org/styles/79634/google-custom-background-16-images-or-your-own</a> It suddenly stopped working. I've tried everything and nothing seems to work. Any help would be greatly appreciated. </p>


created: 2021-02-10T07:27:52-08:00
updated: 2021-02-10T07:27:52-08:00
title: gmail loading on Firefox
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: cdedc2008
content:
<p>When I try to load gmail on Firefox I am taken to a page that wants to know if I really want to load the html version of gmail or do I want to be taken to the newest version.  When selected, the last option does not work at all.  Gmail works perfectly on other browsers, just not on Firefox.   I have cleared my caches, cookies, and even passwords for gmail.  I have made sure my Firefox version is current, rebooted my computer, and done anything else I can think of to clear this problem but nothing helps.   I have not noticed this problem with any sites other than gmail.  Fortunately, I am able to access my gmail accounts on Safari with no problem but I prefer to use Firefox.   Attached is a screen shot of the image I find when loading the gmail. </p>


created: 2021-02-10T07:07:33-08:00
updated: 2021-02-10T15:54:34-08:00
title: SSL_ERROR_BAD_CERT_DOMAIN for cleverreach
tags: windows-7;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391071;1391158;
creator: bestellungen
content:
<p>I´ve got a hint from firefox "SSL_ERROR_BAD_CERT_DOMAIN" from:  <a href="https://230196.97604.eu2.cleverreach.com/f/230196-260960/wcs/" rel="nofollow">https://230196.97604.eu2.cleverreach.com/f/230196-260960/wcs/</a>  But the text includes the sign for "*.eu2.cleverreach.com" Why recognizes firefox the certificate as false? I can´t understand that... Thank you very much in advance for your answer! Sincerly Herbert </p>


created: 2021-02-10T07:01:33-08:00
updated: 2021-02-10T07:01:33-08:00
title: Not working the same as Edge - Almost didn't get a Vaccine!!!
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: Fred2179
content:
<p>Publix in Florida is distributing Covid vaccines using this website: <a href="https://www.publix.com/covid-vaccine/booknow" rel="nofollow">https://www.publix.com/covid-vaccine/booknow</a> </p><p>The site refreshes every minute and it is suggested you not manually refresh. If there are appointments available, it changes to display a couple of buttons "Wait" and "Book Now". </p><p>Microsoft Edge displays the buttons on the time that they advertise appointments will be available. Firefox does NOT change - it seems to ignore the auto-refresh. You have to stop it (kill it completely) and restart. </p><p>I had been relying on Firefox and never got through. Being old, I started an Edge window as backup - just in case - and got my Appointment using EDGE. </p><p>This problem almost cost me a VACCINE APPOINTMENT!!!! </p>


created: 2021-02-10T06:56:51-08:00
updated: 2021-02-10T11:34:58-08:00
title: Updated my annual website subscription and firefox doesn't show the site anymore
tags: mac-os;desktop;websites;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
answers: 1391088;1391097;1391101;
creator: hotrats
content:
<p>Hi, </p><p>I have just updated the subscription for my website - and Firefox doesn't show the site any more. All I get is a white screen with "2021 Copyright. All Rights Reserved. The Sponsored Listings displayed above are served automatically by a third party. " etc. </p><p>I have tried a hard refresh and a reboot (and rebooting our router) without success. </p><p>The website host has suggested "... browser is stuck or your ISP hasn’t picked up the domain..." </p><p>I tried getting on the website on my 'phone. That worked fine! </p><p>Any ideas, please? </p><p>Gegs </p>


created: 2021-02-10T06:32:54-08:00
updated: 2021-02-10T06:32:54-08:00
title: firefox /mozilla browser
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: rlool
content:
<p>I have purchased a new pc. I used Firefox as my principle browser on my previous pc.  In transferring data from my previous pc to this new pc none of my firefox favorites were transferred.  I asked for help from  microsoft and the technician tried to help.  He asked for my firefox account password.  I do not recall having one.  His belief was that unless I had an account with Firefox I would not be able to restore those previously save bookmarks.  Please advise as to whether that conclusion  is correct. </p>


created: 2021-02-10T06:28:38-08:00
updated: 2021-02-10T06:28:38-08:00
title: autofill
tags: windows-7;desktop;websites;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
creator: ElFloyo
content:
<p>When I click to autofill a web site box asking for my email address, it displays my personal address plus personal addresses I mistyped.  How do I delete the mistyped addresses? </p>


created: 2021-02-10T06:13:39-08:00
updated: 2021-02-10T06:13:39-08:00
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: drafting
title:
The address wasn’t understood  Firefox doesn’t know how to open this address, because one of the following protocols (aol) isn’t associated with any program or is not allowed in this context.

content:
<p>Since Firefox updated when I try to go to AOL I get this message: The address wasn’t understood  Firefox doesn’t know how to open this address, because one of the following protocols (aol) isn’t associated with any program or is not allowed in this context.      You might need to install other software to open this address. </p>


created: 2021-02-10T06:12:00-08:00
updated: 2021-02-10T06:12:00-08:00
title: Firefox browser freezes
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: chris76ford
content:
<p>Hello Firefox community.  I have used Firefox for more than 10 years. In the past few weeks Firefox has become almost unusable.  My mouse movement freezes 40 to 50% of the time.  When I use the scroll wheel to scroll down, half the time it scrolls up.  I have refreshed Firefox but after a short period of time (10 minutes?) the same problem recur.  So I have started using Edge on my other monitor and I have not had the same problems.  I really liked Firefox, but I cannot deal with the freezes.  If anyone has had similar issues, let me know if you have found a solution.  Thank you. </p>


created: 2021-02-10T05:33:30-08:00
updated: 2021-02-10T05:33:30-08:00
title: Printing portrait and landscape
tags: desktop;beta;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: dirkvanrensburg5
content:
<p>When trying to print my portrait and landscape options are switched and the page is cut off when printing portrait. Can someone help me fix this? </p>


created: 2021-02-10T05:28:48-08:00
updated: 2021-02-10T05:28:48-08:00
title: 2 fakebook pages using the same name & email
tags: windows-7;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: tubbsamfyoyo
content:
<p>Why have I TWO fake book ID's ,both using the same email address, 1 as an Admin on several pages, the other as a nameless pleb? I'm not surpriosed pepole are leaving those fake buk CUNTS in their droves.....the information I get for the same page  differs too, one claiming it was set up in 2018, the other in 2014 </p><p>and of course , being the fake book motherfucking bastards, the entire site is run by algorithms, so there are no PEOPLE there to solve an issue like this </p>


created: 2021-02-10T05:01:40-08:00
updated: 2021-02-10T05:17:40-08:00
title: toolbar not showing at all
tags: linux;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391032;
creator: 8a8a536ff4
content:
<p>when i got to menu &gt; customize &gt; toolbar &gt; show on new tab the toolbar don't show on a new tab is it a bug or something ? </p>


created: 2021-02-10T04:57:39-08:00
updated: 2021-02-10T13:44:49-08:00
title: https://lbry.tv/
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391132;
creator: petzbi
content:
<p>Aw shucks! </p><p>There was an error. Try to fix it. If that doesn't work, try pressing Ctrl+R/Cmd+R. </p><p>Error ID: 22d2e46e54894d8ebfcafb7f14c354d5 </p><p>The website <a href="https://lbry.tv/" rel="nofollow">https://lbry.tv/</a> doesn't work anymore on Firefox. It works well on GoogleChrome and Microsoft Edge. </p><p>Please help us avoid GoogleChrome and Microsoft Edge by correcting this error, thank you! </p>


created: 2021-02-10T03:48:08-08:00
updated: 2021-02-10T03:48:08-08:00
title: Alexandr
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: tu.zp.ua
content:
<p>good afternoon, tell me is it possible to enable full video buffering in the browser? I have a slow internet and to watch movies I need to lower the quality otherwise the video is interrupted. if it was possible to fully load the video into the buffer, then I could pause and wait a little while watching the movie without problems. tell me how to enable full buffering in your browser? thanks in advance . </p>


created: 2021-02-10T03:43:33-08:00
updated: 2021-02-10T03:43:33-08:00
title: Firefox can't play twitch Error #4000
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: adrianhorvath84
content:
<p>Hello , i have some issues with the firefox .  When i want to watch twitch or youtube or any media i get this error : " This video is either unavailable or not supported in this browser. (Error #4000) " The problem came when i updated my windows today .  I watched the other browsers like Edge or Chrome and they can play twitch and youtube.  Twitch app is still working in my computer.  Idk what am i need to do .   Update : I can't play live streams on youtube. </p>


created: 2021-02-10T03:25:58-08:00
updated: 2021-02-10T04:27:01-08:00
title: Browser
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391025;
creator: vipmarique
content:
<p>Hello. I have selected Firefox as my default browser but it seems i'm redirected to Yahoo browser and i don't find the way to change this.. Can someone help me ? Many thanks </p>


created: 2021-02-10T03:22:09-08:00
updated: 2021-02-10T03:22:09-08:00
title: Firefox 2FA "Enable" screen will not accept code generated by authenticator app after scanning
tags: linux;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
creator: dboneham
content:
<p>After a phone repair, I had to sign in to my Firefox account. It wanted my 2FA code but these had gone from my Google Authenticator app. So I witched of Firefox 2FA on my computer, and signed into my Firefox account on my phone. Then I wanted to re-enable 2FA. But after scanning the QR code in the authenticator app, the Firefox 2FA screen would not accept the code generated by the app. I have tried this with Google Authenticator and Authy. Same problem. </p>


created: 2021-02-10T03:14:48-08:00
updated: 2021-02-10T03:39:07-08:00
title: Playing jwplayer videos is impossible
tags: desktop;other;windows-10;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
answers: 1391018;
creator: smcc
content:
<p>When I try to play jwplayer videos in Firefox 35 I get the following error message:- Error loading player: Network error. The same videos play with no problem in Microsoft Edge. Why does this happen. </p>


created: 2021-02-10T02:41:33-08:00
updated: 2021-02-10T02:41:33-08:00
title: Serious issues with Firefox account
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
creator: jsuisemma
content:
<p>Unable to set up Two-step authentication due to "Invalid two-steps authentication code". Currently using Google Authentication. When tried to login on another browser to correct the problem, "This account is not active. Please contact administrator if you believe this is an error". I'm worried this might be a security breach of my account. </p>


created: 2021-02-10T02:39:28-08:00
updated: 2021-02-10T06:51:03-08:00
title: add searchmachine GOOGLE BE
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391024;1391043;
creator: alain.pattyn
content:
<p>Hello, how to add this searchmachine: <a href="https://www.google.be/?hl=nl" rel="nofollow">https://www.google.be/?hl=nl</a> </p><p>best regards, Alain </p>


created: 2021-02-10T02:01:40-08:00
updated: 2021-02-10T02:01:40-08:00
title: Firefox screen sharing not working with Microsoft Store Apps
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: firefox1238
content:
<p>Hello! </p><p>I often share my screen in video conferences. It works pretty well except I try to share a window of a Microsoft-Store-app.  </p><p>The windows of these apps just don't appear in the drop down menu where I can choose the window I want to share. This affects also the Microsoft Store itself and the Windows settings-app.  </p><p>I have no problem sharing these windows in Google Chrome. </p><p>If anybody has an idea how to fix this, I would be very happy! Thanks! </p><p>I use Firefox 85.0.2 on Win 10 64 Bit Home on a Dell desktop PC. </p>


created: 2021-02-10T01:32:34-08:00
updated: 2021-02-10T01:32:34-08:00
title: Instant autohide on fullscreen?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: alfeydelton
content:
<p>I recall that when entering full screen for YouTube videos and whatnot, the address bar would instantly hide, much like how it does in Edge and Chrome. This no longer seems to occur with FireFox. I have ensured that auto-hide is enabled in about:config, and the problem persists in private windows with all add-ons disabled. The address bar only actually hides after interacting with it, such as right clicking on it and back onto the video. </p><p>See top of attached image. </p><p>Any help is appreciated. </p>


created: 2021-02-10T00:05:09-08:00
updated: 2021-02-10T01:39:55-08:00
title: HOW MANY YEARS HAVE I BEEN WITH MOZILLA FIREFOX?
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391009;1391012;
creator: MPG279242
content:
<p>HELLO EVERYONE,  </p><pre>                           IM CONFIDENT THAT ONE OR MORE OF YOU COULD ADVISE ME ON A QUERY REGARDING  HOW MANY YEARS HAVE I BEEN WITH MOZILLA FIREFOX? I HAVE A VAGUE MEMORY OF ME STARTING WITH FIREFOX DESKTOP 15/16. </pre> <p>IM NOW USING VERSION 85, I WOULD BE VERY GRATEFUL FOR ANY ADVICE ON THIS QUESTION.  </p><pre>                                                                                       KINDEST REGARDS,                                                                           AND GOOD HEALTH AND HAPPINESS,                                                                                              TO EVERYONE,                                                                                            MARK GRIFFITHS. </pre>


created: 2021-02-09T23:57:53-08:00
updated: 2021-02-10T05:30:09-08:00
title: Thumbnail of pinned top sites
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391034;
creator: itsnaveenkumar123
content:
<p>I recently switched from chrome , and i set a few websites pinned to top sites. But the thumbnails on those shortcuts is a cropped screenshot of the website. How do i set the website logos as the thumbnails , which is the default setting in Chrome. </p>


created: 2021-02-09T23:56:03-08:00
updated: 2021-02-09T23:56:03-08:00
title: MacOS Text Expansion does not work
tags: mac-os;desktop;other;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: tdehnke
content:
<p>When using Firefox on MacOS, the MacOS text expansion system does not work.  These are setup in MacOS System Preferences and work in other apps.  </p><p>I'm running MacOS 10.15.7 and FireFox 85.0.2 (also did not work in 84).  </p><p>I tried it in iOS Firefox Focus and they don't work their either. </p><p>Anyone found a fix? </p>


created: 2021-02-09T23:33:41-08:00
updated: 2021-02-09T23:33:41-08:00
title: the tab closes when I want to open a new tab
tags: windows-7;desktop;tabs;firefox-780;
product: firefox
topic: tabs
locale: en-US
creator: guillaume.souchay
content:
<p>Hi all, I have experiencing some issues since about 1 month. When I'm opening Firefox the morning and I want to get several tabs to open, I enter the url and when it starts to load the webpage, the tab seems to close by itself, and I have to re-open the tab. I don't know why. </p><p>Here are some information about my set-up: Paramètres de base de l’application </p> <hr> <p>Nom: Firefox Version: 78.7.1esr Identifiant de compilation: 20210204185103 ID de distribution: Canal de mise à jour: esr Agent utilisateur: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0 Système d’exploitation: Windows_NT 6.1 Processus de lancement: Activé Fenêtres multiprocessus: 1/1 Activé par défaut Processus distants: 8 Stratégies d’entreprise: Inactives Clé du service de localisation de Google: Présente Clé de Google Safebrowsing: Présente Clé du service de localisation de Mozilla: Présente Mode sans échec: false </p><p>Rapports de plantage des 3 derniers jours </p> <hr> <p>Fonctionnalités de Firefox </p> <hr> <p>Nom: Déploiement de DoH Version: 1.3.0 ID: doh-rollout@mozilla.org </p><p>Nom: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org </p><p>Nom: Form Autofill Version: 1.0 ID: formautofill@mozilla.org </p><p>Nom: Web Compat Version: 11.0.0 ID: webcompat@mozilla.org </p><p>Nom: WebCompat Reporter Version: 1.3.0 ID: webcompat-reporter@mozilla.org </p><p>Processus distants </p> <hr> <p>Type: Contenu web Nombre: 5 / 8 </p><p>Type: Pages « à propos » privilégiées Nombre: 1 </p><p>Type: Extension Nombre: 1 </p><p>Type: GPU Nombre: 1 </p><p>Extensions </p> <hr> <p>Nom: <a href="http://Amazon.co.uk" rel="nofollow">Amazon.co.uk</a> Version: 1.1 Activée: true ID: amazon@search.mozilla.org </p><p>Nom: Auto Sci-Hub Version: 2.0.1 Activée: true ID: {be4c6348-e64f-4ff9-9e48-47468de8aa64} </p><p>Nom: Bing Version: 1.1.1 Activée: true ID: bing@search.mozilla.org </p><p>Nom: DuckDuckGo Version: 1.0 Activée: true ID: ddg@search.mozilla.org </p><p>Nom: eBay Version: 1.0 Activée: true ID: ebay@search.mozilla.org </p><p>Nom: Ecosia – Le moteur de recherche qui plante des arbres Version: 4.0.4 Activée: true ID: {d04b0b40-3dab-4f0b-97a6-04ec3eddbfb0} </p><p>Nom: Ghostery – Bloqueur de publicité protégeant la vie privée Version: 8.5.4 Activée: true ID: firefox@ghostery.com </p><p>Nom: Google Version: 1.0 Activée: true ID: google@search.mozilla.org </p><p>Nom: <a href="http://hide.me" rel="nofollow">hide.me</a> Proxy Version: 1.2.4 Activée: true ID: {7079d3c5-b1a0-4964-8a7a-add0d2af8f52} </p><p>Nom: ISTEX Version: 1.3.1 Activée: true ID: istexwebextensionforreal@inist.fr </p><p>Nom: JabRef Browser Extension Version: 2.4 Activée: true ID: @jabfox </p><p>Nom: Privacy Badger Version: 2021.2.2 Activée: true ID: jid1-MnnxcxisBPnSXQ@jetpack </p><p>Nom: Qwant Version: 1.1 Activée: true ID: qwant@search.mozilla.org </p><p>Nom: Sci-Hub Resolv Version: 1.1 Activée: true ID: {c36ab59e-330d-4f0b-8b34-16df652b9ee3} </p><p>Nom: uBlock Origin Version: 1.33.2 Activée: true ID: uBlock0@raymondhill.net </p><p>Nom: Wikipédia (fr) Version: 1.0 Activée: true ID: wikipedia@search.mozilla.org </p><p>Accélération graphique </p> <hr> <p>Fonctionnalités Composition: Direct3D 11 (Advanced Layers) Zoom/Panoramique asynchrones: entrée molette activée; faire glisser les barres de défilement; clavier activé; défilement automatique activé Pilote WebGL 1 - Informations WSI: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a020) EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control Pilote WebGL 1 - Rendu: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0) Pilote WebGL 1 - Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.6c72b64f910d) Pilote WebGL 1 - Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 1 - Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context Pilote WebGL 2 - Informations WSI: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a020) EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control Pilote WebGL 2 - Rendu: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0) Pilote WebGL 2 - Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.6c72b64f910d) Pilote WebGL 2 - Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 2 - Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: Bloqué pour la version de votre pilote graphique. Utilise le pavage (contenu): true Painting en dehors du fil d’exécution principal activé: true Nombre de workers participant au painting en dehors du fil d’exécution principal: 4 Fréquence d’images cible: 60 DirectWrite: true (6.2.9200.22902) GPU 1 Actif: Oui Description: Intel(R) HD Graphics 4600 ID du vendeur: 0x8086 ID du périphérique: 0x0416 Version du pilote: 10.18.14.4432 Date du pilote: 4-8-2016 Pilotes: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 ID du sous-système: 05cc1028 RAM: 0 GPU 2 Actif: Non RAM: 0 Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): none CMSOutputProfile: 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Display0: 1920x1080@60Hz DisplayCount: 1 GPUProcessPid: 2884 Paramètres ClearType: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Journal des décisions HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default Mis sur liste de blocage en raison de problèmes connusbogue 1432610 D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: No DWM composition WEBRENDER_QUALIFIED: available by default blocked by env: Battery Intel requires os compositor WEBRENDER_COMPOSITOR: available by default blacklisted by env: Blacklisted by gfxInfo unavailable by runtime: No DirectComposition usage WEBRENDER_ANGLE: opt-in by default: WebRender ANGLE is an opt-in feature WEBRENDER_DCOMP_PRESENT: opt-in by default: WebRender DirectComposition is an opt-in feature OMTP: available by default ADVANCED_LAYERS: available by default available by user: Enabled for Windows 7 via user-preference WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly </p><p>Solutions de contournement NO_CONSTANT_BUFFER_OFFSETTING: Unsupported by driver </p><p><br> Multimédia </p> <hr> <p>Backend audio: wasapi Nombre maximum de canaux: 2 Fréquence d’échantillonnage préférée: 48000 Latence aller-retour (écart type): ... Périphériques de sortie Nom: Groupe 4 - Digital Display Audio (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 Haut-parleurs (Périphérique audio USB): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;2a105f25&amp;0&amp;0000 Ecran (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0292&amp;SUBSYS_102805CC&amp;REV_1000\4&amp;2ecbf868&amp;0&amp;0001 Speakers / Headphones (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0292&amp;SUBSYS_102805CC&amp;REV_1000\4&amp;2ecbf868&amp;0&amp;0001 5 - Digital Display Audio (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 5 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 3 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 2 - Digital Display Audio (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 Haut-parleurs (HP USB Media Audio): USB\VID_17E9&amp;PID_4329&amp;MI_02\7&amp;2ee1fe72&amp;0&amp;0002 1 - Digital Display Audio (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 Haut-parleurs (3- Logitech USB Headset): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;1756ae80&amp;0&amp;0000 6 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 Haut-parleurs (Logitech USB Headset): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;80ab5f3&amp;0&amp;0000 3 - Digital Display Audio (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 6 - Digital Display Audio (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 2 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 Haut-parleurs (2- Logitech USB Headset): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;49cfddb&amp;0&amp;0000 1 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 4 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 Périphériques d’entrée Nom: Groupe Jack Mic (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0292&amp;SUBSYS_102805CC&amp;REV_1000\4&amp;2ecbf868&amp;0&amp;0001 Microphone (2- Logitech USB Headset): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;49cfddb&amp;0&amp;0000 Connecteur AUX interne (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 Connecteur AUX interne (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 Connecteur AUX interne (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 Microphone (HD Webcam C615): USB\VID_046D&amp;PID_082C&amp;MI_00\7&amp;19ffc9cc&amp;0&amp;0000 Microphone (Périphérique audio USB): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;2a105f25&amp;0&amp;0000 Sidetone (Périphérique audio USB): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;2a105f25&amp;0&amp;0000 Connecteur AUX interne (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 Connecteur AUX interne (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 Microphone (Logitech USB Headset): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;80ab5f3&amp;0&amp;0000 Sidetone (Logitech USB Headset): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;80ab5f3&amp;0&amp;0000 Sidetone (2- Logitech USB Headset): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;49cfddb&amp;0&amp;0000 Connecteur AUX interne (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 Connecteur AUX interne (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 Connecteur AUX interne (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 Microphone (Logitech Webcam C930e): USB\VID_046D&amp;PID_0843&amp;MI_02\6&amp;192be8fe&amp;0&amp;0002 Connecteur AUX interne (AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;294918da&amp;0&amp;0001 Connecteur AUX interne (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 Connecteur AUX interne (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 Connecteur AUX interne (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&amp;VEN_1002&amp;DEV_AA01&amp;SUBSYS_00AA0100&amp;REV_1003\5&amp;3551b6a8&amp;0&amp;0001 Stereo Mix (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0292&amp;SUBSYS_102805CC&amp;REV_1000\4&amp;2ecbf868&amp;0&amp;0001 Microphone (HP USB Media Audio): USB\VID_17E9&amp;PID_4329&amp;MI_02\7&amp;2ee1fe72&amp;0&amp;0002 Dock Mic (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0292&amp;SUBSYS_102805CC&amp;REV_1000\4&amp;2ecbf868&amp;0&amp;0001 Microphone (3- Logitech USB Headset): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;1756ae80&amp;0&amp;0000 Headset Mic (Realtek High Definition Audio): HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0292&amp;SUBSYS_102805CC&amp;REV_1000\4&amp;2ecbf868&amp;0&amp;0001 Sidetone (3- Logitech USB Headset): USB\VID_046D&amp;PID_0A8F&amp;MI_00\6&amp;1756ae80&amp;0&amp;0000 </p><p>Parcourir la base de données </p><p>Préférences modifiées importantes </p> <hr> <p>accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 76777 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.telemetry_report_ID: 107 browser.cache.frecency_experiment: 1 browser.contentblocking.category: standard browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.search.region: FR browser.search.suggest.enabled: false browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20210204185103 browser.startup.homepage_override.buildID: 20210204185103 browser.startup.homepage_override.mstone: 78.7.1 browser.tabs.remote.autostart.2: true browser.urlbar.placeholderName: DuckDuckGo browser.urlbar.timesBeforeHidingSuggestionsHint: 0 browser.urlbar.tipShownCount.searchTip_onboard: 4 dom.push.userAgentID: f9962878df5b4e1e9f720c05950f888c extensions.lastAppVersion: 78.7.1 font.internaluseonly.changed: true general.autoScroll: false gfx.crash-guard.d3d11layers.appVersion: 78.4.0 gfx.crash-guard.d3d11layers.deviceID: 0x0000 gfx.crash-guard.d3d11layers.driverVersion: gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: false gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 78.7.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x0416 gfx.crash-guard.wmfvpxvideo.driverVersion: 10.18.14.4432 idle.lastDailyNotification: 1612872261 layers.mlgpu.sanity-test-failed: false media.benchmark.vp9.fps: 185 media.benchmark.vp9.versioncheck: 5 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1572008592 media.gmp-gmpopenh264.version: 1.8.1.1 media.gmp-manager.buildID: 20210204185103 media.gmp-manager.lastCheck: 1612864714 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1581498820 media.gmp-widevinecdm.version: 4.10.1582.2 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: true media.peerconnection.enabled: false media.peerconnection.ice.default_address_only: true media.peerconnection.ice.no_host: true media.peerconnection.ice.proxy_only_if_behind_proxy: true network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.predictor.enabled: false network.prefetch-next: false places.database.lastMaintenance: 1612872266 places.history.expiration.transient_current_max_pages: 126640 plugin.disable_full_page_plugin_for_types: application/pdf plugin.flash.arch: x86_64-msvc plugin.flash.blockliststate: 4 plugin.flash.desc: Shockwave Flash 27.0 r0 plugin.flash.lastmod_hi: 351 plugin.flash.lastmod_lo: 1905260138 plugin.flash.path: C:\Windows\system32\Macromed\Flash\NPSWF64_27_0_0_130.dll plugin.flash.version: 27.0.0.130 privacy.history.custom: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan: 0 security.remote_settings.crlite_filters.checked: 1612941727 security.remote_settings.intermediates.checked: 1612941727 security.sandbox.content.tempDirSuffix: {607bf14b-0676-4e03-bb65-0fb344b864a9} security.sandbox.plugin.tempDirSuffix: {39ce46c2-903b-4e53-a4e6-84f7d05e69a0} services.sync.declinedEngines: services.sync.engine.prefs.modified: false services.sync.lastPing: 1612864711 services.sync.lastSync: Wed Feb 10 2021 08:23:58 GMT+0100 (heure normale d’Europe centrale) signon.autofillForms: false signon.importedFromSqlite: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1612165145 </p><p>Préférences verrouillées importantes </p> <hr> <p>dom.ipc.processCount.webIsolated: 1 fission.autostart: false </p><p>Base de données « Places » </p> <hr> <p>Accessibilité </p> <hr> <p>Activée: false Empêcher l’accessibilité: 0 Utilisation d’un gestionnaire accessible: false Générateur d’accessibilité: </p><p>Versions des bibliothèques </p> <hr> <p>NSPR Version minimale attendue: 4.25.1 Version utilisée: 4.25.1 </p><p>NSS Version minimale attendue: 3.53.1 Version utilisée: 3.53.1 </p><p>NSSSMIME Version minimale attendue: 3.53.1 Version utilisée: 3.53.1 </p><p>NSSSSL Version minimale attendue: 3.53.1 Version utilisée: 3.53.1 </p><p>NSSUTIL Version minimale attendue: 3.53.1 Version utilisée: 3.53.1 </p><p>Bac à sable </p> <hr> <p>Niveau du bac à sable pour les processus de contenu: 6 Niveau effectif du bac à sable pour les processus de contenu: 6 </p><p>Cache de démarrage </p> <hr> <p>Chemin du cache disque: D:\Users\guillaume.souchay\AppData\Local\Mozilla\Firefox\Profiles\aq6jypdl.default-1537777958237\startupCache\startupCache.8.little Ignorer le cache disque: false Cache disque trouvé à l’initialisation: true Écriture dans le cache disque: true </p><p>Langue et internationalisation </p> <hr> <p>Paramètres d’application Langues demandées: ["fr"] Langues disponibles: ["fr","en-US"] Langues de l’application: ["fr","en-US"] Préférences régionales: ["fr-FR"] Langue par défaut: "fr" Système d’exploitation Langues du système: ["fr-FR"] Préférences régionales: ["fr-FR"] </p>


created: 2021-02-09T23:19:14-08:00
updated: 2021-02-10T07:28:09-08:00
title: Marcos
tags: windows-7;desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: es
answers: 1391051;
creator: nino0bomb4
content:
<p>Descargue Mozilla para mi computadora, la instalación termino bien y sin interrupciones pero, a la hora de abrir el software todo el navegador me aparece con símbolos y no con letras. (anexo imagen) ya pobre entrando en modo seguro como lo mencionan en otro comentario, y restableciendo el navegador, pero continua el detalle visual. </p>


created: 2021-02-09T22:49:24-08:00
updated: 2021-02-09T22:49:24-08:00
title: Opening external links in current browser window
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: joshuagenuth
content:
<p>I use Firefox for personal/school, and Nightly for work. Apps like Zoom and WhatsApp I use for everything. Is there a way to make links clicked in these or other external apps open in the browser I'm currently using? As of now everything opens in Firefox, which  is distracting and flow-breaking if I'm working in Nightly. This may be because Firefox is my 'default profile'? I'd be happy to not have a default and whichever one I'm using is the go-to for links, etc. I recently (and happily!) switched from Chrome, which actually handled this scenario optimally. Thanks for any advice. </p>


created: 2021-02-09T22:05:41-08:00
updated: 2021-02-09T22:11:09-08:00
title: Forget About This Site function is worst UX I have ever come across.
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390995;
creator: CrankyFFUser
content:
<p>When I press CTRL + H I am in a history tab, right? </p><p>Therefore I am under the impression that I am working with my history, AND NOTHING ELSE. </p><p>Because I can't shift multi-select history items to delete a lot at once (also bad UX), I see the option to "Forget About This Site". </p><p>Aha, I think, that will help remove unnecessary clutter, so I can see a bunch of websites that I need for a project I am working on. </p><p>I have now discovered that the "Forget About This Site" also DELETES PASSWORDS OF THE SITE WITHOUT TELLING ME IT IS GOING TO DO SO. </p><p>This is infinitely beyond Microsoft levels of UX disconnect from human thinking. </p><p>The person who came up with this functionality needs to be banned from ever working in UX or programming for humans ever again. </p><p>I have lost countless passwords to countless sites merely because I wanted to quickly remove bunches of sites from my history. </p><p>Keep modes of UX separate! History tab is for editing history. Password tab is for editing passwords. It's not rocket science. Don't add functionality for the sake of it. If the function will delete something as important as a password to a website, maybe, just maybe, GIVE A WARNING IN BIG BRIGHT BOLD LETTERS. </p>


created: 2021-02-09T21:09:43-08:00
updated: 2021-02-09T21:09:43-08:00
title: Captchas always appear on google form submission using FireFox.
tags: mac-os;desktop;tips;firefox-850;
product: firefox
topic: tips
locale: en-US
creator: sgmike0297
content:
<p>Currently I am using Firefox 85.0.2 (64-bit) window version. The Captchas verification always appear on the Google Form submission when I use Firefox. When I use  Chrome the Google Form submit without any Captchas verifcation. FYI, I reset by clearing "EverThing"  on Firefox before filling the Google Form but the Captchas will appear. </p><p>Can someone give me some guidance on the work around. Thanks </p>


created: 2021-02-09T20:51:23-08:00
updated: 2021-02-09T21:10:54-08:00
title: Unable to view saved log ins.
tags: desktop;beta;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1390990;1390991;1390993;
creator: biggestmexi
content:
<p>Hello, </p><pre>For some reason I cannot view saved log ins. When I try it asks for my windows credentials. I try logging in and it says that they do not work. I verify the log in is correct by logging into my Microsoft account, and into the PC itself with the same log in information. This makes it rather difficult to log on on something like my phone when I cannot see the generated passwords. </pre> <p>Thanks, </p><p>Aaron Piper </p>


created: 2021-02-09T20:45:54-08:00
updated: 2021-02-09T20:45:54-08:00
title: Two Firefoxes 54 and 85
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: varlbgem
content:
<p>I have PC Matic installed on my computer, and I noticed it shows that I have a vulnerability by having Firefox 54x installed, yet I know for a fact, that I also have Firefox 85x installed because I just checked my installed programs and both are there. My question is, can I uninstall Firefox 54x version without that uninstall affecting Firefox 85x? Thanks. </p>


created: 2021-02-09T19:42:04-08:00
updated: 2021-02-09T21:09:37-08:00
title: HTML5 player for windows xp 32 bit sp3 Firefox 52.9.1 ESR
tags: windows-xp;desktop;download-and-install_1;firefox-520;
product: firefox
topic: download-and-install
locale: en-US
answers: 1390992;
creator: adm
content:
<p>Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtube. I can still watch youtube videos. </p><p>Is there a HTML5 video player or something else I can install on this old system that will work or is that not possible? I know it's an old system but it still does the job. </p><p>Thanks. </p>


created: 2021-02-09T18:55:26-08:00
updated: 2021-02-09T19:19:04-08:00
title: Auto marking of emails as read
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390980;
creator: rnbill
content:
<p>When I leave email unread or mark then as that the system starts at the newest and progresses down the entire file of emails and marks each one as read.  How to stop this? </p>


created: 2021-02-09T18:54:52-08:00
updated: 2021-02-10T04:39:30-08:00
title: How to make google.co.nz default search?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391027;
creator: tanya_segessenmann
content:
<p>Hi, </p><p>I've gone to the search options on Firefox and cannot find <a href="http://google.co.nz" rel="nofollow">google.co.nz</a> as an add-on to make it my default search engine - which it used to be but now with latest update it has defaulted to <a href="http://google.com" rel="nofollow">google.com</a> and I can't get it back to <a href="http://google.co.nz" rel="nofollow">google.co.nz</a>. Adding nz to each search doesn't provide the same as <a href="http://google.co.nz" rel="nofollow">google.co.nz</a>. </p><p>Can anyone out there help? </p><p>Many thanks, </p><p>Tanya </p>


created: 2021-02-09T18:52:08-08:00
updated: 2021-02-09T18:52:08-08:00
title: Lost all bookmarks/personal presets after install
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: mtrmapua
content:
<p>My computer blue-screened and when I got it back up and running, I got the "Profile cannot be loaded" message and Firefox wouldn't show up.  I didn't think to look into the %AppData% and figured a uninstall/reinstall would fix it just fine. But now that it's reinstalled everything from bookmarks to extensions are all gone. I had few important things up that I was working on. Is there anyway to get it all back? </p>


created: 2021-02-09T18:13:13-08:00
updated: 2021-02-10T02:28:56-08:00
title: Getting Tired of Firefox Crashing
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391015;
creator: sle727
content:
<p>Not sure if it is completely Firefox or Fox News, but have had trouble with Firefox and random shutting down or closing of tabs... been for the last several versions... should fix these problems before going to new versions... all this moving ahead while leaving past versions broken doesn't improve PR... been Firefox users since their beginning almost... however, it is difficult to find any browser that's any better, which is really sad... modern technology, not always for the better.  Anything that works to stop tabs closing or the browser shutting down? </p>


created: 2021-02-09T17:56:21-08:00
updated: 2021-02-10T08:38:06-08:00
title: How to Undo Firefox Refresh
tags: mac-os;desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1391060;
creator: amylastlast123
content:
<p>So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything like a restart does. Instead, it deleted everything - my logins, my cookies, my extensions - and I don't know how to get it back. I tried looking online for the answers, but none of the solutions I found worked (<a href="https://support.mozilla.org/en-US/questions/1195682" rel="nofollow">https://support.mozilla.org/en-US/questions/1195682</a> was the closest one that had some semblance of sanity) and the closest I figured was that I needed to either create a new profile with different settings I could import from my Old Firefox Data or put the Old Firefox Data in the Profiles folder which doesn't seem to be working, as there are always two other folders within. I tried creating new profiles with the Old Firefox Data as the basis, yet it doesn't work. In addition, I like my old profile and don't exactly want to switch, although if that is the cost of retrieving my data, I will take it. Any solutions please? I rely on my computer quite often, and I don't want to be handicapped for a while. My computer is also the recent updated Mac version, if that helps. </p>


created: 2021-02-09T17:30:39-08:00
updated: 2021-02-09T17:30:39-08:00
title: Cache set to be cleared upon closing the browser and does not.
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: creiner199
content:
<p>After closing all Firefox browsers, with the setting to clear all cache upon closing the browser in place, I can close all browsers down, reboot the computer, or not, and  open up another Firefox browser with nothing for a  homepage but a search bar and the Firefox logo, and might have 6 or more megs in cache. This is messed up. </p>


created: 2021-02-09T16:31:12-08:00
updated: 2021-02-09T16:31:12-08:00
title: bookmark management
tags: windows-7;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: spdgnzls
content:
<p>Hi. Sorry FF folks, but bookmark management in the new ff is still a disaster. </p><p>Bookmark management failures to be corrected asap: 1. it does not properly delete and create new bookmarks 2. you cannot search by folder name, only bookmark name 3. there is no feature 'show in folder' like the old extension 'go parent folder' (which is key to any proper bookmark management) </p><p>4. many more intelligent features are missing, but start with the above and you get am actually useful browser (many still use the old ff for bookmark management, since nothing compares) </p><p>5. make bookmarks, cookies, history and any user customizations or content completely inaccessible by any site as it is horrible to learn that sites could read all those and much more for many years (who ever had such a bad, evil and abusive idea) </p><p>Please stop any ignorance/superficiality, as they are not solutions, but problems! The old ff was great, the new ff is...well, not new anymore...so it really needs the above done/fixed. </p><p>Thx! </p> <dl><dd>) </dd></dl>


created: 2021-02-09T16:03:47-08:00
updated: 2021-02-09T16:20:23-08:00
title: The Firefox messages at the bottom of the homepage
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1390957;
creator: hguldad
content:
<p>I wish that Firefox cut down the number of these messages, or at least minimize the size of them . </p>


created: 2021-02-11T15:57:30-08:00
updated: 2021-02-11T15:57:30-08:00
title: Cant get me profile to reload when it disappeared
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: thegeegs
content:
<p>My Firefox profilel crashed, I guess... I got a message to see if I wanted to create a new one. I located my previous profile and tried to reload it, but it didnt work and I dont know how to get it back... It has all my info, so I need someone to give me the step by step please to "reinstall"  it?  I know where to find it, just not where I need to put it to put it back. I did a create new and added the profile name, but it didnt bring it up...Help!! </p><p><br> Cant load the information, it keeps saying invalid or missing...its a pdf </p>


created: 2021-02-11T15:51:17-08:00
updated: 2021-02-11T15:51:17-08:00
title: printing
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: DwyerCorporation
content:
<p>This is a unique problem that so far can be solved using Chrome. In Edward Jones account and selecting a check to view (this is an image not a copy) and print once the check is shown you hit print (this produces a copy of the check) and the check blows up bigger than the screen and in Firefox no matter what scale you choose in the printer preferences the right third of the check is not shown.  I even tried tagging input at 11X17 and output letter. But in Chrome when hitting the print button the check blows up but Chrome has more options and then I can scale it to 60% and then the whole check shrinks and is visible, printing then produces the whole check. I do not see in Firefox a way to scale the copy of the image after the image is converted to a copy from a financial institution.  If you know of a way please send the steps to do it. </p>


created: 2021-02-11T15:20:34-08:00
updated: 2021-02-11T15:20:34-08:00
title: Why are all docs I output to PDF now turned into Firefox HTML files? It needs to stop!
tags: windows-7;desktop;other;firefox-840;
product: firefox
topic: other
locale: en-US
creator: ljorde
content:
<p>Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox automatically changes it to Firefox HTML Files.  I can view them in Acrobat, but the subtle difference makes it impossible for Word Perfect to recognise them if I  need to import them back (as in when something gets lost and all I have is the PDF).  Please, community, do NOT tell me all I need to do is use MS Word to fix this.  This is NEVER going to happen, now or ever!  Now that this made clear, what, if anything can I do?  And why would Firefox have anything to DO with me converting WP files into PDF?  Clearly there is some greedy little finger stuck somewhere, because the proof is in the long list of files I now have that are no longer PDF.   I have opened them in Acrobat and saved them again, but they still show up as FIrefox HTML Files.  Aaargh! Help, please!  It's driving me mad! </p>


created: 2021-02-11T15:13:46-08:00
updated: 2021-02-11T15:13:46-08:00
title: Secure Connection Not Available,but not true
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: pierofor
content:


created: 2021-02-11T14:31:40-08:00
updated: 2021-02-11T14:31:40-08:00
title: Wakeup error exceeds....
tags: mac-os;desktop;other;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: RyqWA
content:
<p>I am out of my league and maybe shouldn't have gone here but in diagnostics, I see the following: </p><p>Date/Time:        2021-02-10 20:22:38.184 -0800 End time:         2021-02-10 20:27:34.243 -0800 OS Version:       macOS 11.2.1 (Build 20D74) Architecture:     x86_64h Report Version:   32 Incident Identifier: 00D96FEA-36C4-4E45-B207-094483A6CCEC Share With Devs:  Yes </p><p>Data Source:      Microstackshots Shared Cache:     BD3DF5DB-AF3C-3D09-B8D6-4352F71DDBEA slid base address 0x7fff20342000, slide 0x342000 </p><p>Command:          plugin-container Path:             /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Identifier:       org.mozilla.plugincontainer Version:          ??? (1.0) PID:              2758 </p><p>Event:            wakeups Action taken:     none Wakeups:          45001 wakeups over the last 296 seconds (152 wakeups per second average), exceeding limit of 150 wakeups per second over 300 seconds Wakeups limit:    45000 Limit duration:   300s Wakeups caused:   45001 Wakeups duration: 296s Duration:         296.06s Duration Sampled: 173.31s Steps:            7 </p><p>Hardware model:   MacBookAir8,2 Active cpus:      4 Boot args:        chunklist-security-epoch=0 -chunklist-no-rev2-dev </p><p>Fan speed:        8014 rpm </p><p>Heaviest stack for the target process: </p><pre> 2  ??? (&lt;53CD927F-FD7E-3AB8-B7E6-539A61094C72&gt; + 85937) [0x1089a4fb1]  1  _pthread_cond_wait + 1305 (libsystem_pthread.dylib + 28322) [0x7fff20653ea2] </pre> <p><br> Powerstats for:   plugin-container (FirefoxCP) [2758] UUID:             3F35CF07-9511-37A2-83C1-CE78E7014CD0 Build Version:    1.0 Path:             /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Architecture:     x86_64 Footprint:        318.48 MB -&gt; 282.57 MB (-35.91 MB) Start time:       2021-02-10 20:24:22.917 -0800 End time:         2021-02-10 20:27:16.229 -0800 Num samples:      7 (100%) Primary state:    4 samples Non-Frontmost App, Non-Suppressed, User mode, Effective Thread QoS Default, Requested Thread QoS Default, Override Thread QoS Unspecified User Activity:    0 samples Idle, 7 samples Active Power Source:     0 samples on Battery, 7 samples on AC </p><pre> 2  ??? (&lt;53CD927F-FD7E-3AB8-B7E6-539A61094C72&gt; + 85937) [0x1089a4fb1]    1  _pthread_cond_wait + 1421 (libsystem_pthread.dylib + 28438) [0x7fff20653f16]      1  _pthread_mutex_firstfit_lock_slow + 211 (libsystem_pthread.dylib + 8636) [0x7fff2064f1bc]        1  __psynch_mutexwait + 10 (libsystem_kernel.dylib + 12486) [0x7fff206210c6]          1  &lt;Kernel mode&gt;    1  _pthread_cond_wait + 1305 (libsystem_pthread.dylib + 28322) [0x7fff20653ea2]  1  ??? [0x67fe89d85ec9001e]    1  ??? (&lt;53CD927F-FD7E-3AB8-B7E6-539A61094C72&gt; + 86678) [0x1089a5296]      1  _pthread_mutex_firstfit_unlock_slow + 250 (libsystem_pthread.dylib + 9207) [0x7fff2064f3f7]        1  __psynch_mutexdrop + 10 (libsystem_kernel.dylib + 12794) [0x7fff206211fa]          1  &lt;Kernel mode&gt;  1  ??? (&lt;8C3B07AD-A96B-383A-94DC-902CCE4CD511&gt; + 62292030971077) [0x38a8def0dcc5]  1  ??? (&lt;DAC425C3-0546-3B6F-A449-72839C32FF63&gt; + 5538918) [0x10b359466]    1  pthread_mutex_unlock + 107 (libsystem_pthread.dylib + 8793) [0x7fff2064f259]  1  ??? (&lt;53CD927F-FD7E-3AB8-B7E6-539A61094C72&gt; + 86678) [0x1089a5296]    1  _pthread_mutex_firstfit_unlock_slow + 250 (libsystem_pthread.dylib + 9207) [0x7fff2064f3f7]      1  __psynch_mutexdrop + 10 (libsystem_kernel.dylib + 12794) [0x7fff206211fa]        1  &lt;Kernel mode&gt;  1  ??? (&lt;53CD927F-FD7E-3AB8-B7E6-539A61094C72&gt; + 56294) [0x10899dbe6] </pre> <pre> Binary Images:           0x108705000 -                ???  org.mozilla.plugincontainer (1.0)  &lt;3F35CF07-9511-37A2-83C1-CE78E7014CD0&gt;  /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container           0x108990000 -                ???  ???                                &lt;53CD927F-FD7E-3AB8-B7E6-539A61094C72&gt;           0x10ae11000 -                ???  ???                                &lt;DAC425C3-0546-3B6F-A449-72839C32FF63&gt;           0x160900000 -                ???  ???                                &lt;8C3B07AD-A96B-383A-94DC-902CCE4CD511&gt;        0x7fff2061e000 -     0x7fff2064cfff  libsystem_kernel.dylib (7195.81.3) &lt;AB413518-ECDE-3F04-A61C-278D3CF43076&gt;  /usr/lib/system/libsystem_kernel.dylib        0x7fff2064d000 -     0x7fff20658fff  libsystem_pthread.dylib (454.80.2) &lt;B989DF6C-ADFE-3AF9-9C91-07D2521F9E47&gt;  /usr/lib/system/libsystem_pthread.dylib </pre>


created: 2021-02-11T14:00:19-08:00
updated: 2021-02-11T15:09:56-08:00
title: Printing
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391413;
creator: DwyerCorporation
content:
<p>Chrome after the printer is chosen it allows to Scale the picture and view it before printing, does Firefox have that ability?  If not why not? </p>


created: 2021-02-11T13:41:35-08:00
updated: 2021-02-11T13:41:35-08:00
title: FF wont display simple webpage from ESP8622 over LAN
tags: mac-os;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
creator: StevetheP
content:
<p>Using an Espressif Systems ESP8622  <a href="https://en.wikipedia.org/wiki/ESP8266" rel="nofollow">Espressif Systems ESP8622</a>  I am trying to delve into the IOT. A simple page I uploaded to the 8622 last night would not display in FF. (78.7.1esr running on 2009 MAcPro OS 10.11.6). The page - displaying data from a DHT22 Temp &amp; Humidity sensor appeared very briefly in the FF browser only to be replaced by a “Connection was reset” dialog.  The ESP8622 is over WiFi through my router where could see it. I could also Ping it. I tried the local IP on another Mac using Chrome and the page loaded and stayed up and ditto result on a Pi4 in Chrome. Possible cause - a setting in config? Somewhere I keep away from unless guided! Just in case it helps - Hoping someone can throw some light... </p><p>Steve </p><pre>Just in case there's an element in the code FF does not like- webpage code is below: </pre> <p>def web_page(): </p><pre> html = """&lt;meta name="viewport" content="width=device-width, initial-scale=1"&gt;   &lt;style&gt;body{padding: 20px; margin: auto; width: 50%; text-align: center;}   .progress{background-color: #F5F5F5;} .progress.vertical{position: relative;   width: 25%; height: 60%; display: inline-block; margin: 20px;}   .progress.vertical &gt; .progress-bar{width: 100% !important;position: absolute;bottom: 0;}   .progress-bar{background: linear-gradient(to top, #f5af19 0%, #f12711 100%);}   .progress-bar-hum{background: linear-gradient(to top, #9CECFB 0%, #65C7F7 50%, #0052D4 100%);}   p{position: absolute; font-size: 1.5rem; top: 50%; left: 50%; transform: translate(-50%, -50%); z-index: 5;}&lt;/style&gt;   <h1>DHT Sensor</h1><div class="progress vertical">   <p>"""+str(temp)+"""*</p><p>   </p><div class="progress-bar" style=""></div></div><div class="progress vertical">   <p>"""+str(hum)+"""%</p>   <div class="progress-bar progress-bar-hum" style=""></div></div>"""  return html </pre>


created: 2021-02-11T13:31:14-08:00
updated: 2021-02-11T13:31:14-08:00
title: New update lost all passwords!
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: lionnthemist
content:
<p>I am not smart enough to follow the crazy programming instructions for when ALL your saved passwords get ERASED!!!! </p><p>I have never had a problem like this! I have passwords years old that I don’t have a clue what are because they WERE all saved!!!! </p><p>I want them back!!!!! </p>


created: 2021-02-11T13:30:03-08:00
updated: 2021-02-11T13:30:03-08:00
title: Firefox keeps disappearing from taskbar
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: ChevyOlsson
content:
<p>Every time there's an update to Firefox the icon on the taskbar disappears. In the taskbar on my Windows 10 computer it also shows a new number, next to "Firefox", when I hover over the icon, every time there's an update. Before today's update it was 23, now it's 24 when I pin it again, and nope, I haven't got 24 tabs open or anything else counting 24 going on here. Thought I'd hear if someone knew how to fix this issue? I've tried pinning it from the folder where the .exe is, and from the start menu, un/reinstalling, and also searching the web a lot for answers but seems like I'm the only one with this problem, and it's kind of hurting my workflow. Thanks in advance! </p>


created: 2021-02-11T13:11:46-08:00
updated: 2021-02-11T13:11:46-08:00
title: Sobre os cookies
tags: desktop;cookies;windows-10;firefox-850;
product: firefox
topic: cookies
locale: pt-BR
creator: joanaoliveirasilva8
content:
<p>Sempre que vou seguir alguém pelo computador, aparece isso. E eu não sei mais o que fazer...alguém pode me ajudar? Por favor. </p>


created: 2021-02-11T13:11:13-08:00
updated: 2021-02-11T15:02:06-08:00
title: How do I delete a bookmark that returns a 404 error?
tags: mac-os;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391392;1391398;1391412;
creator: chriswiklof
content:
<p>The normal way to delete a bookmark is to click the bookmark (which loads the page), then click the three dots on the right of the url field after the page loads, then click the "edit this bookmark" icon, then select "remove bookmark".  But a 404 redirect does not land on the bookmarked page and there is no "edit this bookmark" icon. </p><p>How do I delete a bookmark to a page that no longer loads?  I want to keep other bookmarks intact. </p>


created: 2021-02-11T12:33:14-08:00
updated: 2021-02-11T12:33:14-08:00
title: error message and lock up WHILE BROWSUNG
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: phils762
content:
<p>I keep getting a yellow bar across the top of the browsing windo telling me there is a program slowing down my browser .Then it freezes the window for 10 or 15 seconds. how do I disable this message? </p>


created: 2021-02-11T12:26:03-08:00
updated: 2021-02-11T14:06:35-08:00
title: Embedeed Facebook Videos do not display in Firefox on Mac
tags: mac-os;desktop;websites;firefox-850;firefox-8501;
product: firefox
topic: websites
locale: en-US
answers: 1391389;
creator: khgriffith
content:
<p>Facebook Videos embeded in a Clients site using the either the FB provided code for iFrame or the JavaScript SDK methods will not display or play in Firefox on Mac OS  ( Mac OS Mojave 10.14.16, &amp; High Sierra 10.13.6 with Firefox 85.0 &amp; 85.0.1 (64-bit) ). </p><p>Both Methods work without issue (or modification/disabling of plugins) in Safari or Chrome, and on Windows (WIN 7) and in iPad OS.  </p><p>Please note it is not realistic, or reasonable to have website visitors disable Adblockers such as AdBlock plus and allowing all third party cookies - this is FACEBOOK we're talking about.  Note: AdBlock plus is disabled on the test page - but the Clients site is a Shopify site, so must work for all typical visitors - a non-technical audience.  However it is worth noting that Firefox is NOT my browser of choice for streaming media sites - Netflix. Hulu, etc, due to playback issues. However, YouTube embedding and videos and streams inside FB itself does seem to work </p><p>See Test page: <a href="https://fantastic-realities.com/clients/davidak/videoembed_01.html" rel="nofollow">https://fantastic-realities.com/clients/davidak/videoembed_01.html</a>  Client's source video: <a href="https://www.facebook.com/davida.adedjouma/videos/3019402002928/" rel="nofollow">https://www.facebook.com/davida.adedjouma/videos/3019402002928/</a> </p><p>Facebook embed instructions – <a href="https://developers.facebook.com/docs/plugins/embedded-video-player/#" rel="nofollow">https://developers.facebook.com/docs/plugins/embedded-video-player/#</a> </p>


created: 2021-02-11T12:18:49-08:00
updated: 2021-02-11T14:22:08-08:00
title: Does Private Browser save session data across Browser windows?
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1391380;1391393;
creator: list-ff
content:
<p>I've been struggling today with accessing two systems on my work laptop.  As I'm an administrator on both sites, I've been purposely using "private mode" browser sessions in Firefox (my default and fav) but I was surprised to see that the private mode appears to be "save" some of the session data from those systems - at least temporarily until I close all of those windows entirely? </p><p>I log in to one of those corporate sites with a username + password, then attempt to login to the other one in a separate tab, but it immediately attempts to auto-login me in with the credentials from the first site (which doesn't work as both sites require a different username/password for security reasons).  I tried several combinations: I used separate private browser windows (instead of tabs) and the same thing happens.  It's like it shares data across the instances?  I also tried the reverse - logging into the 2nd system first on a fresh instance, then login to the first, and the same thing happens with a similar "invalid login" error. </p><p>Maybe its something weird about the auth on our network, like SSO?  ... </p><p>I have noticed similar though where I've had other, multiple private browser sessions open on my personal laptop and even though I've closed one of them, activity from the site I closed has continued to happen in the background because the other private windows remained open ... </p>


created: 2021-02-11T11:58:08-08:00
updated: 2021-02-11T11:58:08-08:00
title: Disable automatic sync / only allow manual "sync now"
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: niklas.mohrin
content:
<p>I have recently started using Firefox Lockwise with a master password and I am syncinc them with Firefox Sync. I am strongly considering switching to another service, becaues Firefox keeps asking for my master password on startup (because it tries to sync the encrypted passwords). This happens on Windows and Linux. </p><p>I have already tried to follow the steps from </p><p><a href="https://support.mozilla.org/en-US/questions/986220" rel="nofollow">https://support.mozilla.org/en-US/questions/986220</a> </p><p>I have also read answers that suggested installing an addon or disconnecting from sync, but I wouldn't consider these proper solutions for this rather simple feature. </p><p>Does anyone know about some preference key that I have missed? Thank you! </p>


created: 2021-02-11T11:56:12-08:00
updated: 2021-02-11T13:40:23-08:00
title: Firefox Browser Page
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391382;1391388;
creator: mypyrex
content:
<p>When I select Firefox icon on my Desktop Google opens instead of the Firefox browser page. I have got Firefox set as default </p>


created: 2021-02-11T11:45:08-08:00
updated: 2021-02-11T11:45:08-08:00
title: Why did Firefox kill the ability to listen to Amazon Music.
tags: desktop;tabs;windows-10;firefox-850;firefox-8502;
product: firefox
topic: tabs
locale: en-US
creator: Hellisfun
content:
<p>Now i always get this in Firefox "Playback Error There's something wrong. Please try again later. "  </p><p>And yes it is just Firefox. I know that Firefox is killing the ability to listen to Amazon Music as it works perfectly fine in Chrome and Microsoft Edge but not in Firefox at all.  I've tried several days - it won't play it.   </p><p>Really is uninstalling and basically killing Firefox the best? </p>


created: 2021-02-11T11:16:37-08:00
updated: 2021-02-11T11:16:37-08:00
title: How to stop Ebay from automatically searching its site while I'm typing in the search bar?
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: moz2u
content:
<p>I find this very distracting and only occasionally useful.  Is there a way of stopping all sites from searching while I type?  Ebay used to have an option to turn this off but no longer as they continue to strip away the user's control on their deteriorating website, year by year.  I was hoping I could block it in the browser, maybe with an extension if I can't do it in About:Config. </p>


created: 2021-02-11T11:16:09-08:00
updated: 2021-02-11T12:41:56-08:00
title: My History does not work or show.
tags: mac-os;desktop;other;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
answers: 1391341;1391350;1391357;1391363;1391364;1391375;
creator: ronbazar
content:
<p>I have done a complete restore to factory settings but still no History in sidebar or anywhere. </p>


created: 2021-02-11T11:07:30-08:00
updated: 2021-02-11T11:07:30-08:00
title: youtube plötzlich langsam unter Firefox 85.0.2 (64-Bit
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: joachim.handel
content:
<p>Hi all, seit Kurzem (leider weiß ich nicht genau seit wann) stelle ich fest, dass Youtube Videos (Wiedergabegeschwindigkeit Standard) unter Firefox (Windows 10) zu langsam abgespielt werden. Das ist sehr irritierend. Ich habe das Windows Media FeaturePack installiert und unter Chrome läuft auch alles normal. Ich hab mal ein Video von der Tagesschau von einem anderen Portal gestreamt und auch das scheint normal zu laufen. In Youtube habe ich das browser.sessionstore.interval angepasst. Ohne Effekt. Cache in Firefox gelöscht - ohne Effekt.  Bin ratlos. Hat jemand eine Idee? Best regards. Joachim </p>


created: 2021-02-11T11:03:22-08:00
updated: 2021-02-11T11:03:22-08:00
title: Account locked
tags: linux;desktop;sync;firefox-600;
product: firefox
topic: sync
locale: en-US
creator: libelo95
content:
<p>Once again my account is locked on  one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one machine, the one that has been logged on the longest, but my other three machines have no trouble connecting and syncing.  This seems to have happened after firefox updated itself (even though I had it set not to. It also removed all the settings I had spent a considerable amount of time customizing) </p>


created: 2021-02-11T10:56:19-08:00
updated: 2021-02-11T11:20:39-08:00
title: improper toolbar
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391339;
creator: bobval1
content:
<p>'When I start Firefox from desktop icon everything is perfect, but when Firefox gets started from a link in Microsoft Outlook the toolbar is not right (toolbar highlighted in blue is proper one highlighted in red is from being started by outlook or any other app),  the problem gets worse.  when clicking on favorites icon the favorites look nothing like they should look when started from the desktop.<strong> </strong> </p><p>I am using version 85.0.2 64bit for Windows </p>


created: 2021-02-11T10:17:50-08:00
updated: 2021-02-11T15:14:31-08:00
title: Web MIDI Support
tags: mac-os;desktop;websites;firefox-850;firefox-8501;
product: firefox
topic: websites
locale: en-US
answers: 1391323;1391333;1391414;
creator: jerryc34
content:
<p>Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (on the far right- SYNCH Web MIDI not suported Please Use Chrome) and took a screen shot of it. It wants me to download Chrome. There is no way on earth I am installing Chrome on any of my devices. Google knows far too much already. Any way to let Mozilla know Firefox needs this capability? I can’t be the only musician  using Firefox.  </p><p>Thanks, </p><p>Jerry </p>


created: 2021-02-11T10:03:02-08:00
updated: 2021-02-11T15:31:11-08:00
title: Open Firefox network developer tools when opening a page
tags: linux;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391321;1391415;
creator: sjef3
content:
<p>The Network tab in the Developer Tools can be activated only when a page is already open. We have an application that opens a document in a new window. I can enable network logging on the main page, but when I click to open the document nothing is displayed. To see the very start of the log for the document page, I'm too late, the Network tab is empty. I can reload the page, but that wouldn't be the real situation. </p><p>My questions: Is there an option to activate the Network log right from the start of a page? -or- Is there a way to have ONE big Network log, with all pages combined?? </p><p>Thank you for an excellent browser! </p>


created: 2021-02-11T09:59:17-08:00
updated: 2021-02-11T09:59:17-08:00
title: Cant open messages on eBay
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: genesmasher
content:
<p>For the last week, I haven't been able to open any of the messages on eBay using Firefox on my computer, two different accounts. Until then it worked fine. Now I can only do this on my phone, via eBay app. No problem with Microsoft Edge on my computer either - works properly. Updated Firefox, cleared cache, restarted - nothing helps. Nothing happens when I click on the message, as if the link does not exist, even though the cursor changes when hovering over. Very annoying </p>


created: 2021-02-11T09:48:19-08:00
updated: 2021-02-11T15:31:28-08:00
title: Unable to access banking account since last week
tags: mac-os;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1391397;1391416;
creator: mcwist
content:
<p>The bank says the problem is not coming from them,  They suggest looking at extensions or ad blockers which may have come with a new browser update.  I have looked and cannot find anything like that.  But how would I know if it's new? </p>


created: 2021-02-11T09:38:30-08:00
updated: 2021-02-11T12:10:43-08:00
title: App Tabs not saving on exit
tags: windows-7;desktop;tabs;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1391307;1391315;1391320;1391327;1391340;1391346;1391352;1391353;1391356;1391362;
creator: vk2farg
content:
<p>I'd been having issues with connectivity (local issues, wireless AP connection), and one day this week the browser had issues loading my saved tabs, I'm suspecting because of my poor connectivity, so I close the browser, disconnect from my AP, reconnect, fire up Firefox again (it tells me it's applying updates before it loads up), and a blank screen with my homepage loads up instead of my saved tabs and settings. I don't know what's caused that, but it's led to the issues I'm having now. </p><p>I laid out the page the way it was before I was having these connectivity issues, with 5 app tabs (Gmail, Youtube, Facebook, Instagram and one other) and a few normal tabs. I closed the browser, reopened, and now what it's doing is making the Facebook app tab and the Instagram app tab open up as normal tabs, unlike before when they stayed as app tabs. To be clear, if I rearrange these two to be app tabs and shut down the browser, then reopen it, the app tabs begin as normal when the browser opens, until they start loading up... THEN it changes ONLY THESE TWO app tabs back to normal tabs. </p><p>Nothing has changed in my settings; I don't clear browser history on exit, I have Restore Previous Session always ticked. I still can't tell what's causing this. </p>


created: 2021-02-11T09:22:10-08:00
updated: 2021-02-11T09:22:10-08:00
title: Firefox is my default browser; google default search engine - google search is not working
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: mlkos
content:
<p>If I try to search I get the following message (see attached image)  Google  403. That is an error </p><p>I am minimally knowledgeable about computers.  </p><p>Thanks for the help! </p>


created: 2021-02-11T09:10:34-08:00
updated: 2021-02-11T12:22:34-08:00
title: Bookmarks Toolbar appears late when starting Firefox 85
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391311;1391355;1391366;
creator: habilTR
content:
<p>Hi, When start the Firefox 85 version, Bookmarks toolbar lags. I have checked with different computers, They are all same. 84 version does not have this problem so i rolled back to 84 until solved. Any idea? Thank you </p>


created: 2021-02-11T08:53:21-08:00
updated: 2021-02-11T08:53:21-08:00
title: Add another account to Mozilla Thunderbird
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: ivo.poljak
content:
<p>Dear When adding your other gmail Thunderbird account. (vesnApartments@gmail.com) The problem occurred while accepting that same account for all google settings. I have had this account for years and my wife and I use it on our cell phones. </p>


created: 2021-02-11T08:50:34-08:00
updated: 2021-02-11T08:50:34-08:00
title: Carlos
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: es
creator: cmtc56
content:
<p>A veces, supongo, se me instala un "Malware" o similar en mi PC y al buscar una WEB desde FireFox, se me presenta en pantalla un cuadrado en blanco con un círculo de progreso girando indefinidamente en su interior y que me impide acceder a ninguna página. Anteriormente creo se solucionó al actualizar FiarFox. Me podrían indicar que causa el problema y alguna solución por iniciativa propia para el mismo. Sin otro particular y agradecido por su trabajo, les saluda cordialmente, Carlos Toyos. </p>


created: 2021-02-11T08:10:29-08:00
updated: 2021-02-11T08:34:08-08:00
title: saving .xlsx files is not in Files and Applications: applications content type
tags: desktop;download-and-install_1;windows-8;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1391284;
creator: ateague
content:
<p>I frequently download excel worksheet files in the format of .xlsx The extension is not found in the Firefox options-files and applications-applications content type. It is not an option to choose this to save the file in a particular location--see attached screen shot. If it is under another name please let me know. There is an option to download excel worksheet files--only 97-2003, xlsx is an Excel 2016 worksheet.  Why isnt this updated with the latest version of Firefox: 85.0.2  which I am using? Even if I select 'use excel 2016 (default)'--screen shot 2/  it does not have the option to remember where to save the file--only to open with or save, like the option for other files.--screenshot 3. </p><pre>I just want it to always save to desktop. </pre>


created: 2021-02-11T08:01:09-08:00
updated: 2021-02-11T08:23:53-08:00
title: Firefox get certificate error on valid certificate with TLS 1.2 site
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1391277;
creator: temciucion
content:
<p>When visited <a href="http://www.omd.md" rel="nofollow">www.omd.md</a>  I  get SSL_ERROR_UNSUPPORTED_VERSION. This site have trusted valid TLS 1.2 certificate. What can be the problem? </p>


created: 2021-02-11T07:58:35-08:00
updated: 2021-02-11T07:58:35-08:00
title: HOW CAN I OPEN THE HELP FILE IN MAYA 8.0 WITH FIREFOX BROWSER
tags: fix-problems;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: Radevic
content:
<p>Recently I installed Maya 8.0 on my Dell Desktop Optiplex 745 running windows 10 64bit. The installation was successful and it opened well. I noticed that each time I try to open the help file in Maya 8.0 with my Firefox browser, it tends to open but along the line it will not open beyond an empty page or window with the address path which looks right and a tab above the address path with a different version of Maya80 instead of Maya8.0 I don't know how Maya80 comes in, and this I suspect causing the help file not to fully open. </p><p>What can I do to change or remove the Maya80 tap to become Maya8.0 </p><p>I have tried to upload the screenshot image of the address path and the tap image but I received an error message during the upload stating "Error Uploading Image"; Invalid or no image received. </p><p>Looking forward for your assistance on this issue. Thanks. </p><p>Raphael </p>


created: 2021-02-11T07:48:10-08:00
updated: 2021-02-11T08:03:10-08:00
title: bookmarks
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391274;
creator: barryb1717
content:
<p>when I click the star to bookmark a page, it is saved to the library. I want to save it to the bookmarks toolbar at the top left of my screen. How can I do that? </p><p>Thanks </p>


created: 2021-02-11T07:29:25-08:00
updated: 2021-02-11T08:50:28-08:00
title: Everything is gone - bookmarks, history - everything
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391283;1391286;1391287;1391294;
creator: percep-tionspecialist
content:
<p>I was logged on, Firefox shut down, installed new updates, and wiped everything because of new privacy controls - bookmarks, history, settings, everything! To log into my account, I had to reset because I lost my password and couldn't get to the recovery key link. I have a backup bookmarks file from a couple of days ago, but it's missing some really important pages I just bookmarked last night and there's no history for me to reference. First of all, why did Firefox do such a drastic update with no notice and secondly, is there anything I can do to restore everything I'm missing? I'm so upset I'm thinking about removing Firefox as my default browser. TIA for your help. </p>


created: 2021-02-11T07:28:32-08:00
updated: 2021-02-11T07:28:32-08:00
title: My bookmarks sync is failing on Mac
tags: mac-os;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: abba.mann
content:
<p>I'm not able to sync bookmarks. This issue is limited to Mac. Here's the log: 1613056787959	Sync.LogManager	DEBUG	Flushing file log 1613056787959	Sync.LogManager	TRACE	Beginning stream copy to error-sync-1613056787959.txt: 1613056787959 1613056787964	Sync.LogManager	TRACE	finished copy to: /Users/umann/Library/Application Support/Firefox/Profiles/i2owsj17.default-release-1/weave/logs/error-sync-1613056787959.txt 1613056787964	Sync.LogManager	TRACE	onCopyComplete: 1613056787964 1613056787964	Sync.LogManager	TRACE	Running cleanup. 1613056787964	Sync.LogManager	DEBUG	Log cleanup threshold time: 1610464787964 1613056787967	Sync.LogManager	DEBUG	Done deleting files. 1613056798630	Sync.Engine.Tabs.Tracker	TRACE	Registering tab listeners in window 1613056798633	Sync.Engine.Tabs.Tracker	TRACE	onTab event: pageshow 1613056798633	Sync.SyncScheduler	TRACE	Handling weave:engine:score:updated 1613056833060	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent 1613056833060	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent 1613056833061	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent 1613056833061	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent 1613056833125	Sync.Engine.Tabs.Tracker	TRACE	onTab event: pageshow 1613056833127	Sync.Engine.Tabs.Tracker	TRACE	onTab event: pageshow 1613056835995	Sync.Service	DEBUG	User-Agent: Firefox/85.0 (Intel Mac OS X 10.14) FxSync/1.87.0.20210118153634.desktop 1613056835996	Sync.Service	INFO	Starting sync at 2021-02-11 07:20:35 in browser session BUJIrk2ms9D4 1613056835996	Sync.Service	DEBUG	In sync: should login. 1613056835996	Sync.Service	TRACE	Event: weave:service:login:start 1613056835996	Sync.Service	INFO	User logged in successfully - verifying login. 1613056835996	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent 1613056835996	Sync.BrowserIDManager	DEBUG	unlockAndVerifyAuthState already has (or can fetch) sync keys 1613056835996	Sync.Status	DEBUG	Status.login: error.login.reason.server =&gt; success.status_ok 1613056835996	Sync.Status	DEBUG	Status.service: error.login.failed =&gt; error.login.failed 1613056835996	Sync.Service	DEBUG	Fetching unlocked auth state returned success.status_ok 1613056835997	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent 1613056835997	Sync.BrowserIDManager	TRACE	_ensureValidToken already has one 1613056836414	Sync.Resource	DEBUG	GET fail 403 <a href="https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166701940/info/collections" rel="nofollow">https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166701940/info/collections</a> 1613056836414	Sync.Resource	WARN	GET request to <a href="https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166701940/info/collections" rel="nofollow">https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166701940/info/collections</a> failed with status 403 1613056836414	Sync.Status	DEBUG	Status.login: success.status_ok =&gt; error.login.reason.server 1613056836414	Sync.Status	DEBUG	Status.service: error.login.failed =&gt; error.login.failed 1613056836414	Sync.Service	TRACE	Event: weave:service:login:error 1613056836414	Sync.ErrorHandler	TRACE	Handling weave:service:login:error 1613056836414	Sync.ErrorHandler	ERROR	Sync encountered a login error 1613056836414	Sync.SyncScheduler	TRACE	Handling weave:service:login:error 1613056836414	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score. 1613056836415	Sync.SyncScheduler	TRACE	_checkSync returned "". 1613056836415	Sync.SyncScheduler	DEBUG	Next sync in 3600000 ms. (why=schedule) 1613056836417	Sync.Service	DEBUG	Exception calling WrappedLock: Error: Login failed: error.login.reason.server(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1613056836417	Sync.Service	DEBUG	Not syncing: login returned false. 1613056836417	FirefoxAccounts	TRACE	not checking freshness of profile as it remains recent 1613056836418	Sync.ErrorHandler	TRACE	Addons installed: 5 1613056836418	Sync.ErrorHandler	TRACE	 - Google Translator for Firefox, version 3.0.3.3, id translator@zoli.bod 1613056836418	Sync.ErrorHandler	TRACE	 - Transfer Send for Firefox, version 1.11, id {3770ad41-83dc-41df-9cef-ca09abbda424} 1613056836418	Sync.ErrorHandler	TRACE	 - Print to PDF, version 0.1.0, id {9ab38051-cd73-4e46-b7bd-dc147f6f6b29} 1613056836418	Sync.ErrorHandler	TRACE	 - Cisco Webex Extension, version 1.8.0, id ciscowebexstart1@cisco.com 1613056836418	Sync.ErrorHandler	TRACE	 - About Sync, version 0.0.52, id aboutsync@mhammond.github.com </p><p>Thanks in advance, -Uri </p>


created: 2021-02-11T07:24:27-08:00
updated: 2021-02-11T08:53:12-08:00
title: How do I restore Firefox to a previous state from Time Machine?
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391297;
creator: irafuchs
content:
<p>Somehow I managed to lose all of my windows, search history, addins, etc. It would appear that a new profile was created. I tried about:profiles and selecting the old profile (1.4GB) but while FIrefox starts, the places.sqlite file is now place.sqlite.corrupt. I followed the Mozilla instructions to try to fix the sqlite file but that did not help. I restored the full Firefox Application Support folder from Time Machine but that also starts with a fresh profile and selecting the old one gets me to a corrupt places.sqlite file. Given that I have TIme Machine backups, Is there no way to get back to a previous state with my windows, history, addins, etc. I am faced with losing a lot of work if I can't get back to where I was at least since a recent backup. </p><p>Thanks in advance for any assistance you can offer. </p>


created: 2021-02-11T07:22:28-08:00
updated: 2021-02-11T08:36:33-08:00
title: Restoring lost bookmarks
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391285;
creator: admin362
content:
<p>My computer crashed and the OS had to be reinstalled. Bookmarks that I had saved for the last 6 to 8 months seemed to have disappeared. What messed up for me to have lost those bookmarks or how do I recover them? Thanks for your suggestions. </p>


created: 2021-02-11T07:17:31-08:00
updated: 2021-02-11T09:40:34-08:00
title: Cannot find bookmarks
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391298;1391303;
creator: johnc5
content:
<p>Hi. I have tried everything to move my saved bookmarks to a newly created user area on my pc. ...but i can't seem to locate them. ? I have even copied to and from a usb stick (html) and also copied to ms 'edge' and back out again !!! Can anybody tell me what i am doing wrong.? Please bear in mind you may be talking to a dummy (me) !! no matter what i have tried i cannot locate any of my old bookmarks in my newly created user area. I have also uninstalled and reinstalled Firefox as well. Any help would be greatly appreciated. John </p>


created: 2021-02-11T07:10:46-08:00
updated: 2021-02-11T07:10:46-08:00
title: Firefox take a long time to load!
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: otto6
content:
<p>Hello, Firefox takes more than 30 seconds to load. Thunderbird is also slow. I've had this problem before at the end of last year. After a while it got better. But now I have to wait again. I scanned windows with various anti-virus and anti-malware programs. I have absolutely nothing. I only use Microsoft anti-virus.  I have run many repair options on the net. I have also uninstalled and reinstalled Firefox. This long wait to load before I can use the software is really irritating. Internet Explorer starts within 3 to 5 seconds including the display of the first page. Best regards Otto Haldi </p>


created: 2021-02-11T06:59:54-08:00
updated: 2021-02-11T06:59:54-08:00
title: Print from google docs with "always open pdf in firefox"
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: chad26
content:
<p>I've told Firefox to always open PDFs in Firefox. Google Docs/Sheets always generates a PDF when told to print. These PDFs are not opening in Firefox. If I set Firefox to 'always ask', I receive the prompt for what to do with the PDF from Google, and here I can open it in Preview (I am on Mac) or tell it to open in Firefox and it will open a new tab and display the PDF. But if Firefox is told to always open the PDF itself, then no new tab opens with the PDF, and the PDF doesn't load in the existing tab either. Is there a way to have Firefox always open up PDFs -and- have the Google generated PDF open properly? </p><p>If it helps, I am on MacOS Big Sur 11.2, but have seen this with previous versions of the OS. Firefox is up to date (85.0.2), but I've also seen this happen with earlier versions of Firefox. I have tried this with all extensions off as well as the usual extensions on. Google is generating the PDF using pdf.js, but nothing seems to be blocking the javascript or generating any errors, I checked in the developer tools (console and networking and debugger). </p>


created: 2021-02-11T06:56:27-08:00
updated: 2021-02-11T06:56:27-08:00
title: Failed error for download
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: alexwilliamsa159
content:
<p>In the latest version of Linux, when downloading any file, it's returning the failed download error !!!  By the way it is true and the problem is not connected, but still returns failed download error? </p>


created: 2021-02-11T06:54:03-08:00
updated: 2021-02-11T06:54:03-08:00
title: Failed error for download
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: alexwilliamsa159
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1325510" rel="nofollow">/questions/1325510</a>]</i><br> In the latest version of Linux, when downloading any file, it's returning the failed download error !!!  By the way it is true and the problem is not connected, but still returns failed download error? </p>


created: 2021-02-11T06:34:55-08:00
updated: 2021-02-11T07:46:52-08:00
title: Where are my tabs?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1391271;
creator: mrengraver
content:
<p>The new version of Firefox doesn't have tabs like it used to. Now, I have to click a number, then click a different tab, etc . It is unusable and clunky. Are you going to put back the tab control like it was before? </p>


created: 2021-02-11T05:35:38-08:00
updated: 2021-02-11T05:35:38-08:00
tags: mac-os;desktop;privacy-and-security_1;firefox-850;firefox-8501;
product: firefox
topic: privacy-and-security
locale: en-US
creator: john.duprey
title:
Firefox 85.0.1 (64-bit) on Mac OS X (10.15.7) Pops up "Password Required" dialog periodically.  These dialogs stack such that I have 10's of dialogs all asking for the same PIN when I return to my computer.

content:
<p>Firefox 85.0.1 (64-bit) on Mac OS X (10.15.7) Pops up "Password Required" dialog periodically.  These dialogs stack such that I have 10's of dialogs all asking for the same PIN when I return to my computer. </p><p>First, I'm not sure why this is popping up when I'm not even using the browser.  Second, I think this is basically a user experience issue.  Once you've asked for the password, you shouldn't stack more requests dialogs asking for the same thing. </p><p>When I return to my computer after a long enough time, I can spend minutes typing my PIN over and over (or hitting Cancel I guess) getting these dialogs to go away. </p>


created: 2021-02-11T05:04:22-08:00
updated: 2021-02-11T05:43:11-08:00
title: Web sites
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391247;
creator: mikecrawfordsuddenlink.net
content:
<p>is there a way to save a website address as an icon on my opening page? Similar to my desktop, so i can save my most used pages to my opening page so i don't have to scroll down my entire list of web sites to find one. </p>


created: 2021-02-11T04:58:07-08:00
updated: 2021-02-11T08:52:47-08:00
title: Firefox and Ebay Checkout to PayPal etc.
tags: windows-7;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391295;
creator: Jimbo100
content:
<p>I'm wondering if other FF users have this problem: I have a permanent VPN connection which I know can cause issues with geolocation checks and IP addresses. But FF security an privacy has got so good now I'm having problems with online shopping and security used by PayPal and Ebay. I have FF set as default browser but I can also use Chrome, which I know is very leaky, both are connecting to the same VPN IP. and DNS server. </p><p>Chrome options are set vanilla, i.e privacy (lack of!) and security are as it ships default. My FF options are now set with private browsing off and cookies trusted for Ebay and Paypal. Fingerprint detection might be an issue because I know many sites are using it. My FF cookies are cleared at shutdown but cookie exceptions are set for these sites. </p><p>Ebay checkout using a PayPal option  links to the PP site login, then returns to their checkout basket. Very often FF just sits there with a screen waiting for the final confirmation. If I switch to Chrome the final checkout and payment confirmation succeeds. I have noticed on FF there's TLS transfer activity (handshake?) during this waiting period when nothing happens. These payment checkouts don't seem to like private browsing either, which I have had to turn off. </p><p>Until recently this was just a nuisance, until one auction site decided my login credentials had been compromised and blocked account access. </p><p>Unless somebody has the solution, I'm wondering if I can set options in Firefox to start with minimal privacy aka Chrome, then increase the level in stages until secure checkout breaks? At the moment I don't know what FF security or privacy setting is causing the problem? </p><p>Thanks </p>


created: 2021-02-11T04:40:00-08:00
updated: 2021-02-11T08:33:26-08:00
title: signing in to websites when recaptcha comes up
tags: windows-7;desktop;fix-problems;firefox-330;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391282;
creator: allwrightprod
content:
<p>when signing into certain sites that require to know a real person is signing in. recaptcha does not load fully the pictures to click on. Therefore getting to website is halted. How do i get recaptcha to load properly? I have up dated firefox to the latetest. rgds </p>


created: 2021-02-11T04:02:44-08:00
updated: 2021-02-11T04:02:44-08:00
title: iCalendar, ics file not downloading properly
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: azhan261
content:
<p>Hello. I have been trying to download an iCalendar ics file from a website which has my schedule. Once i click "export to calendar" option on the website, the firefox download manager starts up and download the calendar for me with an ics extension. If i try to open the file it says "file is corrupted or not working". I have downloaded the same file in google chrome and microsoft edge browser and the ics file opens up. It does not however in firefox. Is there a way to download ics files in firefox as firefox is my default browswer and i do not wish to use thunderbird or any other browser. Thank you </p>


created: 2021-02-11T03:36:31-08:00
updated: 2021-02-11T03:36:31-08:00
title: Opening tab by rightt click
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: buster99
content:
<p>When I right  click to open new Tab get blank page or nothing. Open Tab in already opsn page it works. </p>


created: 2021-02-11T03:24:43-08:00
updated: 2021-02-11T03:24:43-08:00
title: Import of photos from a phone
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: gsandsj
content:
<p>Sirs I have just installed Firefox // Win10 version. During the installation I believe there was the facility to download an app to easily import photos and/or data from a mobile phone, and also from another PC.   Unfortunately I cannot find it again. Any help of any sort will be much appreciated as I'm a bit of a novice at these things. </p>


created: 2021-02-11T02:32:28-08:00
updated: 2021-02-11T10:11:47-08:00
title: Can't switch off private browsing
tags: mac-os;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1391246;1391252;1391302;1391304;1391312;
creator: mac6500
content:
<p>Hi, I updated Firefox to the latest version (confirmed). Now whatever I try, it does nothing but private browsing even if I open a new window. Can't find any box to tick in the settings, preferences whatsoever to get it back to normal. Any ideas? Thanks a lot, Jurgen </p>


created: 2021-02-11T02:28:18-08:00
updated: 2021-02-11T07:39:37-08:00
title: policies.json
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1391268;
creator: kebab0011
content:
<p>Hi </p><p>I am having trouble with a proxy promt constantly asking me to log in but I do not want to use proxy so therefore my question regarding setting the proxy settings to "No Proxy" using the policies.json. Is this possible or do I have to do this manually on all users preferences? </p><p>Sincerely Seb </p>


created: 2021-02-11T02:05:33-08:00
updated: 2021-02-11T05:51:45-08:00
title: Přehrávání videa na video kanálech se seká
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: cs
answers: 1391243;1391249;
creator: buchtovo
content:
<p>Dobrý den, při přehrávání videí z různých webů (VOYO, archívů televizí, HBOGO atd.) se přehrávání seká, teda hlavně na začátku (RAM i CPU jedou skoro na plný kule - jo nemám zrovna PC s NASA, dvoujádro 2,9GHz, 4 GB RAM a W10 home 32bit, SSD). PC jinak zvládá "všechny" věci v pohodě. Nedá se nějak upravit tok "dat" z těch videí? Nepomáhá ani snížení kvality obrazu. Internet mám myslím v pohodě, 50/5 Mbit) Díky za tipy, </p><p>Milan </p>


created: 2021-02-11T01:54:03-08:00
updated: 2021-02-11T01:54:03-08:00
title: Impossible to download on Google drive and impossible to access Outlook
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: nol.fueyo
content:
<p>Hello When I want to access my student's mail in Outlook it says an error occured and doesn't sign me in, i dont know why: it's been functionning well until 2 weeks ago. There is no problem when using Google Chrome though so it comes from Mozilla. Moreover, when I go on Google Drive with Mozilla and try to download images or files, it just doesn't occur (there is no error message). Again, it happened at the same time around 2 weeks ago and there is no problem with Chrome, i can dowload it.  I dont know why it changed of all a sudden but i hope it can be fixed as I want to keep Mozilla as my navigator but with these problems I will have to change to Chrome... </p><p>I tried "fixing mozilla" but it did not changed anything. </p><p>Thank you, NF </p>


created: 2021-02-11T01:47:52-08:00
updated: 2021-02-11T01:47:52-08:00
title: Disappeared Search Engine Icons In preference#search
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: 123erichappy123
content:
<p>I recently refreshed firefox and this happened. How do I fix it? It seems like some firefox files are missing but idk. I tried deleting startup cache but its still missing. Firefox 85.0.2 Windows 10 1903 </p>


created: 2021-02-11T01:32:40-08:00
updated: 2021-02-11T08:41:49-08:00
title: Tweets not showing- works in other browsers
tags: desktop;websites;windows-10;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1391289;
creator: emma_ls
content:
<p>Whenever I check someone's profile page it says so&amp;so hasn't tweeted yet - sometimes repeatedly refreshing works but most of the time it doesn't. Media tweets will display correctly as will the persons likes. This happens when firefox starts in safe mode &amp; when tracking protection is turned off. This is every account I check apart from my own &amp; my timeline loads fine. The profiles show correctly in chrome &amp; edge so this must be a firefox problem. I have the latest version &amp; have cleared cache &amp; cookies. Is anyone else experiencing the same? </p>


created: 2021-02-11T01:21:45-08:00
updated: 2021-02-11T08:44:53-08:00
title: mozilla vpn
tags: mac-os;desktop;tips;firefox-850;
product: firefox
topic: tips
locale: en-US
answers: 1391291;
creator: kneve
content:
<p>How can I temporarily disable my vpn.  I deleted an apple mail account, and I'm having difficulty getting it back.  Apple thinks mozilla vpn needs to temporarily be disabled, then turned back on after I've added mail account. </p><p>Thank you </p>


created: 2021-02-11T01:11:09-08:00
updated: 2021-02-11T01:11:09-08:00
title: How do I edit the current theme?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: peter.d.hill
content:
<p>Firefox colour addon removed the whole existing theme, replaced everything with it's default selections. </p><p>I use a custom theme <a href="http://200sx.lv" rel="nofollow">200sx.lv</a>, I just want to change the text colours on the menu bar, tab bar and bookmark bar. But the color addon destroyed the whole theme when I made any single change. I had disable and enable the theme to restore it. How do I import the theme to color addon so I can edit it? </p>


created: 2021-02-11T00:54:10-08:00
updated: 2021-02-11T00:54:10-08:00
title: newly-opening window gets stuck in a loop, preventing any further work
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: hotrats
content:
<p>Hi, </p><p>Recently updated Firefox (85.0.2) without any problem.  </p><p>Then this morning I tried to download an attachment from a friend's email. Up came a window - and it stuck in a rapid, flashing loop. I couldn't stop this, nor try anything else on Firefox. I had to force quit. </p><p>I then tried to log on to my bank. I located the website and selected the "log-on" button. Up came the log-on window - and it stuck in a rapid, flashing loop. I couldn't stop this, nor try anything else on Firefox. I had to force quit. </p><p>Any ideas? </p><p>Thanks, Gegs </p>


created: 2021-02-11T00:24:46-08:00
updated: 2021-02-11T00:24:46-08:00
title: CPU usage high, Power usage too.
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: mrmortagon
content:
<p>Hello good people, so I have this problem. All my life I'm using Mozilla and this is the first time I can't fix something on my own.  </p><p>In the picture, I share you can see that Mozilla is usage CPU and Power too. I have only two (2) tabs open (google and your site). Don't know why it's showing that are open X tabs and going crazy. I try everything on in the net. Remove all plugins, add-ons, try everything it says to do in the options, even reinstall Mozilla. The PC is free from virus.  </p><p>Can you help? </p><p>Thank you for your time. </p>


created: 2021-02-10T23:50:21-08:00
updated: 2021-02-10T23:50:21-08:00
title: List of saved GMail accounts.
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: dav.saxophone
content:
<p>Hi, I recently updated the password of one of my GMail accounts. When I then log in with the stored logins, I still see the 2 accounts marked by the relative password change dates ......., but they are still the same account!! This only happens with FireFox, but not with Edge or Chrome. Would it be possible to clean up the list of accounts? The screenshot that I attach shows what I have just explained. Thank you. A greeting. Davide. </p>


created: 2021-02-10T22:21:33-08:00
updated: 2021-02-11T07:25:23-08:00
title: Firefox homepage
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391209;1391263;
creator: catdubie
content:
<p>I somehow made a mistake and lost my Firefox home page, the one where I had four of my frequently used bookmarks in the middle of the page. I've tried to get this back, tried the menu – options – use default – but that did not work. Is there any way I could get that particular homepage back? Also, how would I refresh a page? Is there a refresh symbol somewhere that I can't see? </p>


created: 2021-02-10T21:48:51-08:00
updated: 2021-02-11T09:43:37-08:00
title: Not able to open a specific site
tags: linux;desktop;fix-problems;firefox-850;firefox-8501;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391305;
creator: rishabhdaga69
content:
<p>This is a <a href="https://shiksha.iiit.ac.in/" rel="nofollow">portal</a> which my college uses for assignments and deadlines but I am not able to open it on my desktop. I have tried reinstalling Firefox but it didn't help. No other site has this problem in Firefox. This site opens normally in Google Chrome and Falkon. I have attached a screenshot of the error message.  Thank you. </p>


created: 2021-02-10T21:28:22-08:00
updated: 2021-02-11T09:53:32-08:00
title: I am unable to search for text in Firefox using Ctrl+F
tags: linux;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391306;1391308;
creator: tcx
content:
<p>I cannot search for text on <a href="https://www.uspto.gov/web/offices/pac/mpep/s2111.html" rel="nofollow">https://www.uspto.gov/web/offices/pac/mpep/s2111.html</a>. Please advise on how to fix. </p>


created: 2021-02-10T21:05:03-08:00
updated: 2021-02-10T21:05:03-08:00
title: Printing a packing label
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: safekidshaven
content:
<p>Hello, </p><p>I always use Mozilla as my web browsers and and use it when I eBay and ship my packages.  I tried to print a shipping/packing label something I've done hundreds of times before and NOW all of a sudden I get this message "This browser does not support inline PDFs". Ahhh WHAT!!!! </p><p>Why did my label NOT print? I'm using a zebra printer, so what gives. </p>


created: 2021-02-10T20:41:43-08:00
updated: 2021-02-10T20:41:43-08:00
title: Problemas con acceso a paginas web, problems with the access on some web pages
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: es
creator: tobi_boca98
content:
<p>Hola buenas noches, desde hace unos dias estoy queriendo acceder a paginas, como en mi caso, a la pagina de rockstar, ya que he querido ingresar al GTA5, pero no me ha dejado acceder, entonces intente por la via web, sin suerte en estos intentos, probe todo tipo de soluciones encontradas en internet, desde un barrido completo de mi red, hasta un reseteo de DNS completo, reinstalado el juego, reinstalando exploradores, todo tipo de solucion encontrable dentro de mi alcance, por lo poco que entiendo, es un bloqueo de protocolos por rastreadores, lo he cambiado y he probado varias configuraciones pero sigue pasando lo mismo, y ya no se que mas hacer o recurrir, hace 2 dias estoy intentando resolverlo, gracias y disculpen las molestias. </p><p>Tobias. </p><p>Hi, good night there, for some days I wanted get access to some webs, in my case, i was trying to get in on rockstars page, cuz I tried to log in the GTA5 w/o a success, then start to test everything I found on internet and don't have the luck I wanted, I tried a full restart of my red, a cleaned for my dns, protocols, etc. I tried reinstall the game, the explorers, re-download mozilla and don't have luck yet, tried for 2 days and still not working, Is something that u can manage? Or i just have to call to my internet service and ask them? Thx and sorry for the inconvenience. </p><p>Tobias. </p>


created: 2021-02-10T19:32:09-08:00
updated: 2021-02-11T13:32:49-08:00
title: Firefox is the only browser which fails to display colours correctly
tags: desktop;websites;windows-10;firefox-850;firefox-8502;
product: firefox
topic: websites
locale: en-US
answers: 1391310;1391373;1391384;1391385;
creator: liquidfractal
content:
<p>So I've recently noticed that Firefox is the only browser which has problems displaying colours effectively. </p><p>I've searched this issue on Google and to be quite honest, the archived responses to this issue which I've read have been rather bad-faith and evasive, blaming either driver issues or Windows settings - neither of which get in the way of other browsers' correctly displaying a webpage.  And why should I fiddle with my Windows or driver settings to make a browser happy, anyway?  That seems more like a sign of browser problems for obvious, logical reasons. </p><p>I have attached screenshots of the same webpage snippet on Chrome, Edge, Opera, and Firefox.  The Firefox image is the last, bluest, and incorrect rendering of the webpage colour. </p><p>I have tried going into the Color menu and cancelling the override option (selecting "Never" in the drop-down menu).  I've even gone into advanced settings and set gfx.color_management.mode to 0 - nothing works. </p><p>If anyone can help with this it would be much appreciated. </p>


created: 2021-02-10T18:55:14-08:00
updated: 2021-02-10T18:55:14-08:00
title: 85.0 worked fine, 85.0.2 won't load any sites
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: meika21
content:
<p>Just as the subject line says: everything was fine with 85.0 (or maybe it was 85.0.1, since I always install updates). 85.0.2 would not load any sites, but another browser did. I had to uninstall the update and re-install 85.0.  </p><p>Is there a known issue that will be fixed soon? It's time-consuming to go through the uninstallation/reinstallation process and I'm afraid to say yes to the update until I know I won't have to keep doing this. Thanks. </p>


created: 2021-02-10T18:53:47-08:00
updated: 2021-02-10T19:16:55-08:00
title: I am being prevented from downloading Firefox on my PC
tags: desktop;download-and-install_1;bug1624546;
product: firefox
topic: download-and-install
locale: en-US
answers: 1391194;
creator: tony.s.vowles
content:
<p>Hi there, </p><p>I am having difficulties today.  I was downloading a surveying software program and it appears to have made changes to my computer, such that it destroyed my ability to use Firefox.  I have uninstalled it and tried installing it several times . . . and I get the same error coming up (see attached screen save). </p><p>Can you assist me in being able to install Firefox again. </p><p>Thank you. </p>


created: 2021-02-10T17:48:31-08:00
updated: 2021-02-10T17:48:31-08:00
title: DOH Complaint
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: porterfieldabstracting
content:
<p>You really need to stop forcing DNS over HTTPS, I don't want the [expletive], and frankly im tired of it being forced on me. Furthermore, you can stick your liberal viewpoints straight up your [expletive][expletive]. Your pushing for censorship of millions of americans just because your afraid of what will happen when they get pissed, newsflash, that is why the constitution contains the 2nd amendment. To scare the government away from making stupid choices. I will be uninstalling Mozilla anything permanently, and I hope your [expletive] company goes bankrupt. [vulgar sentence]. </p>


created: 2021-02-10T17:34:10-08:00
updated: 2021-02-11T10:27:28-08:00
title: System Error/Webpages will not load
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391314;1391319;
creator: lexilou902
content:
<p>All of a sudden my firefox will not load any webpages, keeps saying it is already open, and giving me a system error code saying there is a file missing. I tried going into task manager to close it manually which didn't work. I tried shutting off my laptop altogether which didn't work either. I also tried doing the refresh option after uninstalling and reinstalling and that did not work. This is the only application on my computer doing this, and it is not an internet issue because I am asking about this while using microsoft edge. I am not sure what to do and am becoming frustrated because a lot of passwords I don't have written down are attached to my firefox browser and I just don't like microsoft edge or chrome as much. I attached a photo of the error I am getting, as well as the blank webpage I get when I try to use the program. If anyone has any advice on this or knows how to fix the issue I would appreciate any help greatly. Thanks so much! </p>


created: 2021-02-10T17:00:31-08:00
updated: 2021-02-10T17:00:31-08:00
title: Webpage printing with XXXX out areas
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: sales176
content:
<p>printing webpage has XXXX'd out areas. Just uploaded the latest version of FF. No problem however on Safari. Can anyone help. </p>


created: 2021-02-10T16:48:11-08:00
updated: 2021-02-11T08:07:34-08:00
content: <p>Is this update really from Firefox? </p>
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1391172;1391195;1391197;1391275;
creator: phredbob
title:
Did Firefox recently send, "Firefox can't update to the latest version. Donload a reash copy of Firefox and we'll help you install it"?


created: 2021-02-10T16:02:02-08:00
updated: 2021-02-10T16:02:02-08:00
title: Firefox remains minimized on task bar in Windows 10
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: samgodwin
content:
<p>I restarted Windows 10 for updates and when I tried to log onto the internet using Firefox it remained minimized.  I looked at some recommendations, but they were mostly referring to earlier Windows versions.  There was one site, but I am not tech savvy enough to understand.  Anybody out there with simple solutions? </p>


created: 2021-02-12T15:50:34-08:00
updated: 2021-02-12T15:50:34-08:00
title: Spoofing blamed on malware on firefox
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: steve328
content:
<p>My small company uses site5 to host it's website, and their cPanel tools, including webmail server. 2 of the emails have been compromised, sending 10's of thousands of emails all over Europe and Asia.  I changed the email passwords, set to not log in or send, only receive. However, they continue. When I asked support, they said "Emails will not be sent from the email account which was created in the cPanel. Spammers may use any email address from your domain to send spam emails.". However the bounces I get show they were sent by their server.  They tell me that it is not on their side, but mine, as my browser is compromised. I ran virus scans with Avast, all comes up fine. How can I find what might be on firefox--or any other browser for that  matter that can do this? </p>


created: 2021-02-12T15:07:25-08:00
updated: 2021-02-12T15:07:25-08:00
title: Cannot Log In
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: mmartora
content:
<p>When I go to the charles schwab website using firefox, I cannot log into my account.  When I type in my username and password it returns a "Feature temporarily unavailable" error.  But, if I switch to chrome, it works fine.  I've already tried clearing all history data and that didn't fix anything. </p>


created: 2021-02-12T14:50:08-08:00
updated: 2021-02-12T14:50:08-08:00
title: Lost my old profile
tags: mac-os;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: medshabana
content:
<p>I have lost all my old profile features after updating firefox,most important my bookmarks. I have tried all the stupid solutions suggested in support articles. My old profile folder exists in desktop but firefox can't see it.Moreover the restore option in bookmarks doesn't work. This is disabling and time wasting. </p>


created: 2021-02-12T13:40:35-08:00
updated: 2021-02-12T15:47:31-08:00
title: Can't add Google as a main search engine
tags: linux;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391579;1391580;1391586;1391587;1391588;
creator: bsaniewski06
content:
<p>So after reinstalling Firefox my search engines changed and Google was removed completely. Only things left are Yahoo, Wikipedia, DuckDuckGo and Startpage whatever the hell that is. When I go to add Google as the main engine after clicking the three dots icon on the search bar where normally would be an option to add as a search engine, I don't have an option to do that. And when I'm clicking the Sign In button it tries to do something but returns to the Google home page. (sorry for the quality of the image, for some reason I wasn't able to take a screenshot) </p>


created: 2021-02-12T13:06:07-08:00
updated: 2021-02-12T13:28:56-08:00
title: Tabs not fixed permanent
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1391577;
creator: RalfEberhardt74
content:
<p>Hi, I have a problem with my business firefox browser, but not so with my private browser. Pinned tabs do not stay permanent, after I close and open the browser. What can I do or set? Have anybody an idea? </p><p>Best regards Ralf </p>


created: 2021-02-12T13:00:43-08:00
updated: 2021-02-12T13:00:43-08:00
title: downloaded thunderbird but cant find email
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: colvance
content:
<p>I downloaded Thunderbird  email but cant get into it. I donated to Thunderbird and want to use it </p>


created: 2021-02-12T12:03:51-08:00
updated: 2021-02-12T12:03:51-08:00
title: Default browser switched back to Google, why?
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: Mckja
content:
<p>I'm relatively new to mozilla, came here to escape some google surveillance. I've been using duckduckgo through mozilla and I've had no complaints until just now I notice Google had been reset as my default browser. I know I went in originally and made duckduckgo the default but all of a sudden it changed. </p><p>Has this happened to anyone before? I'm not incredibly pleased, I'm glad I caught the error quickly before google mined too much data from my searches. </p>


created: 2021-02-12T10:58:13-08:00
updated: 2021-02-12T10:58:13-08:00
title: Glitch in recognizing my valid e-mail password
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: rpmcclain1
content:
<p>I am trying to set up SYNC and other services on a new download to Firefox 85.0.2, but the entry is returned as "invalid password."  The password I entered (twice) is NOT invalid -- after the password was rejected by Firefox I used it successfully to log in to another device (on which I also use Firefox, but a Windows version).  It also works to log in to my e-mail on Safari, but the password is rejected by Firefox as I try to use it as verification to set up SYNC and other settings.  (BTW, I had to reload FF because when my MAC updated some aspect of the operating system last night, it completely erased the Firefox version that has been on this Macbook for 7+ years.)  Is there a glitch in the interface of software for @att.net and the software for this current version of FF for Mac? </p>


created: 2021-02-12T10:42:22-08:00
updated: 2021-02-12T15:00:10-08:00
title: Adding logins to LOCKWISE
tags: desktop;tips;windows-10;firefox-850;
product: firefox
topic: tips
locale: en-US
answers: 1391589;1391592;
creator: CiaoBella1
content:
<p>I had to change my PROFILE, again. </p><p>Saved pw and logins to Excel. Instead of opening them one-by-one and adding them, how do I either change format to .JSON and add to profile, or add them in plain text to Lockwise? </p><p>The other day, I was viewing my PROFILES because oi horrible script error and slow browser messages and my db and json files were incomplete (by a mile) after transferring the files to the second profile. </p><p>Thank you. </p>


created: 2021-02-12T10:38:12-08:00
updated: 2021-02-12T10:38:12-08:00
title: synching brower settings across devices
tags: mac-os;desktop;sync;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: mmcneal242
content:
<p>Hi - I am having trouble synching across multiple devices. I migrated my folders and bookmarks from Google Chrome onto Firefox on my laptop; now I want these bookmarks and folders to appear on my desktop. Please advise?  </p><p>Thanks! </p><p>Margaret </p>


created: 2021-02-12T10:28:33-08:00
updated: 2021-02-12T10:28:33-08:00
title: Drag and drop URL to bookmark bar
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: Tabarrok
content:
<p>I used to be able to grab a URL at the lock link and drag it to the bookmark bar and then place it anywhere in the bar. But now a bookmark is automatically dropped at the end of the bookmark bar (which in my cases is well beyond the screen bar). </p>


created: 2021-02-12T10:21:32-08:00
updated: 2021-02-12T10:21:32-08:00
title: Módulo de descifrado de contenido Widevine proporcionado por Google Inc. no se instala nunca
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: es
creator: ptolomeoc
content:
<p>intento abrir Netflix y siempre el mismo error que me dice que se se esta instalado complementos necesarios para video y audio y creo que el problema biene por este Módulo de descifrado de contenido Widevine proporcionado por Google Inc. que nunca se instala eh reinstalado firefox pero no ahi forma sigue con lo mismo ya estoy entrando a pensar en usar otra navegador </p>


created: 2021-02-12T09:50:53-08:00
updated: 2021-02-12T14:10:12-08:00
title: bookmark folders
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391581;
creator: chuckeye44
content:
<p>My new folders are underneath my unsorted bookmarks. How do I move them to the top, to be with my other older folders. All the articles are only about how to move bookmarks. I've done that already. </p>


created: 2021-02-12T09:24:57-08:00
updated: 2021-02-12T13:25:12-08:00
title: base64 images not showing up properly
tags: mac-os;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391575;
creator: justforsignup42
content:
<p>base64 images always look like <a href="https://i.imgur.com/XeIUupm.png" rel="nofollow">this</a> when I load them up in a website. In 80% of cases, for the first 0.2 seconds the image displays fine, then disappears. The image loads fine on Safari, so this is definitely an issue with Firefox. </p><p>I had a look at the links representing one of the base64 images I encountered in both Safari and Firefox. What I found was that while the first 39 characters of the image links after the "data:image/png;base64" headers were the same, after that the two links were completely different. Another thing I noted was that the Safari image link had 4701 characters after "data:image/png;base64" while the Firefox image link only had 739, meaning that somewhere between 80% and 99% of data (depending on how you look at it) was "lost"by Firefox. </p><p>I tried disabling hardware acceleration, using Private Windows (effectively same as clearing cookies), and disabling all my extensions. None worked. </p>


created: 2021-02-12T09:16:47-08:00
updated: 2021-02-12T12:27:02-08:00
title: I accidently moved my address bar from right to left on my screen. I want to reverse that.
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391539;
creator: jelitch
content:
<p>This is a very BASIC question, "How do  i move my address bar from the left side of my screen to the right side of my screen.  I accidentally did the opposite and now can not undo what I did." </p><p>Honestly, I spent 4 hours going through 2,330 hits (or there about, my eyes got crossed after the first thousand).  No help there.  Someone with cojones needs to "delete all" and start over again.  This whole thing has gotten too unwieldy to be useful.  Please do not suggest I volunteer.  I will do just that!  </p><p>The second problem I have is that non of the "favored" language translation programs work as described.  I can not even get the to addon to my address bar.  Any one checked those lately.  I have tried all of them.  They are all linked to Google Translation.  My advice, trash them all or ask their coders to look at what they coded.  What they coded is now worthless. </p><p>The third problem I have (and I have many) is that many addon symbols will not post on my address bar.  I go through the entire addon process, then ... nothing.  I go back and my only option is to delete.  Any One? </p>


created: 2021-02-12T09:16:28-08:00
updated: 2021-02-12T09:16:28-08:00
title: At some point Mozilla starts consuming CPU very intensive.
tags: mac-os;desktop;beta;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: m-den-i
content:
<p>At some (random) point Firefox starts comsuming CPU very intensive. I can't detect any circumstances why and when it happens. Just after some period of using it freezes for a couple of second and then becomes slow and starts using CPU. I reload it and everything works fine again.  </p><p>I use recommended perfomance settings and Firefox Developer 86.0b9 (64-bit). Please let me know if I can provide any additional information to help to solve the issue. </p>


created: 2021-02-12T08:48:32-08:00
updated: 2021-02-12T12:59:38-08:00
title: Cookies exception list
tags: desktop;cookies;windows-10;firefox-850;firefox-8502;
product: firefox
topic: cookies
locale: en-US
answers: 1391549;1391567;
creator: benno.zappenduster
content:
<p>Hi everyone, I created a "positive list" of websites, I want cookies to stay, any other should be deleted after browser shutdown. I have a problem with the website <a href="http://de.pons.com" rel="nofollow">de.pons.com</a> It is in the exception list but everytime, I go to that website the cookie accept procedure starts again. </p><p>Could you add the exception list to the things to sync? </p><p>How can I make a backup of this list? </p><p>Thanks for all comments. </p><p>Benno </p>


created: 2021-02-12T08:42:42-08:00
updated: 2021-02-12T08:42:42-08:00
title: Synchronisation de mes onglets
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: blazecko
content:
<p>Bonjour,  je me suis connecter a mon compte firefox âpres une réinstallation de windows mais je ne trouve plus mes marques pages Pourriez-vous m'aider ? j'ai déjà fais une recherche approfondie mais rien  Merci d'avance </p>


created: 2021-02-12T08:20:00-08:00
updated: 2021-02-12T09:05:18-08:00
title: Nezobrazování konkrétní stránky
tags: windows-xp;desktop;websites;firefox-520;
product: firefox
topic: websites
locale: cs
answers: 1391527;
creator: podzimekpracovni
content:
<p>Dobrý den,  </p><p>velmi často používám webou stránku <a href="http://www.o2.cz" rel="nofollow">www.o2.cz</a>, a když potřebuji tak kliknu na odkaz na liště nahoře s názvem "Telefony a zařízení". Dnes po kliknutí na tento odkaz se mi obsah této stránky vůbec nezobrazil.  Zkoušel jsem to několikrát a stále nic. Prostě bílá prázdná stránka. Přitom ještě cca minulý týden to určitě šlo. Takže nevím, proč to nyní nejde.  Používám ještě staré Windows xp, ale pro moji práci mi plně dostačují.  </p><p>Děkuji za tip, jak to udělat, aby to zase šlo. </p>


created: 2021-02-12T07:23:40-08:00
updated: 2021-02-12T09:19:45-08:00
title: Sync didn't work
tags: desktop;sync;windows-10;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1391530;
creator: christian.fluri
content:
<p>Hello community, does anybody know wether it's possible to get a backup from Firefox for a sync that didn't work? I got a new computer today from my company and synced my Firefox settings on the old one before. Back home with my new computer I was able to run the sync but all my settings are lost. Even though I'm logged into Firefox with my account. Problem: the old computer is already cleared and set back. Any ideas or solutions out there? Thanks and cheers, Christian </p>


created: 2021-02-12T07:22:15-08:00
updated: 2021-02-12T07:22:15-08:00
title: Zimbra Free not work
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: vidalv
content:
<p>Hello, after firefox update I'm not able to open my email Zimbra Free. On sdame machine using chrome all works. Any idea ? </p>


created: 2021-02-12T06:52:01-08:00
updated: 2021-02-12T06:52:01-08:00
title: I've lost the pop-up which asks if I want to close the page - how do I get it back
tags: windows-7;desktop;tabs;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: angelageorge971
content:
<p>I've somehow managed to lose the pop-up window which asks if you want to close the page- can you please advise how to re-install it.Note I'm no techno so a simple answer please! </p>


created: 2021-02-12T06:37:35-08:00
updated: 2021-02-12T06:37:35-08:00
title: Unknown entry in web history while laptop was off
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: 369n
content:
<p>Hey guys, in my website history I found a link for a website that I didnt visit and also it happened while I was away. No one has access to my laptop. </p><p>Is it possible thats a mistake? Or that while my laptop was in sleep mode he somehow went there? But I didnt have internet connection then. </p><p>It was microsoft support website <a href="https://support.microsoft.com/en-us/office/examples-of-office-product-keys-7d48285b-20e8-4b9b-91ad-216e34163bad?wt.mc_id=enterpk2016&amp;ui=en-us&amp;rs=en-us&amp;ad=us" rel="nofollow">https://support.microsoft.com/en-us/office/examples-of-office-product-keys-7d48285b-20e8-4b9b-91ad-216e34163bad?wt.mc_id=enterpk2016&amp;ui=en-us&amp;rs=en-us&amp;ad=us</a>	 </p><p>Any ideas what it could have been? </p>


created: 2021-02-12T06:31:27-08:00
updated: 2021-02-12T07:28:54-08:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391517;
creator: tanya.dayal
title:
All websites stopped loading on firefox. Even the firefox settings page (i.e. Options, Add-ons, Login and Passwords, Manage Add-ons, etc.) does not load.

content:
<p>My firefox all of a sudden stopped loading all the websites. Entering any web address does not load anything, does not do anything, the page remains blank only. All websites stopped loading. They are working fine on other browsers though. Even the firefox settings page (Options, Add-ons, Login and Passwords) does not load anything on the page. The page remains blank. Nothing happens at all on browser window!  </p><p>I have tried refreshing the browser. It did not work. I have uninstalled and re-installed the browser. It did not help either. Please help me resolve the issue. </p>


created: 2021-02-12T06:20:03-08:00
updated: 2021-02-12T06:20:03-08:00
title: My internet site.
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: onsitemedia
content:
<p>How can I add something I heard about so people ho search by a person's name come to my site here the people are or events I cover to come to my site? </p>


created: 2021-02-12T05:21:29-08:00
updated: 2021-02-12T07:15:57-08:00
title: Disable search if resolve failed
tags: desktop;customize;windows-10;firefox-830;
product: firefox
topic: customize
locale: en-US
answers: 1391510;1391511;1391512;1391515;
creator: namjos
content:
<p>Hi, </p><p>With recents versions of Firefox (I cant' tell which), when you type an adress and resolve of this adress failed, firefox is running  a search with this adress as parameter. I want to disable this feature, as this can be a security problem when typing  internal servers private urls. You have to put "http(s)://" to disable the feature I've separated main adress and search input, disabled autocompletion, but the main adress is still making searchs. </p><p>Regards </p>


created: 2021-02-12T04:32:31-08:00
updated: 2021-02-12T04:32:31-08:00
title: OPENING HELP FILES IN MAYA 8.0
tags: fix-problems;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: Radevic
content:
<p>I have just installed Maya 8.0 on my Dell Optiplex 745 desktop running window 10 64bits. The app installed successfully and opened as well. Each time I try to open the help file in Maya 8. 0, it looks like the file is going to open, but will not open. I noticed that the address path of the file looks right, which is like this file:///C:/Program Files (x86)/Alias/Maya8.0/docs//Maya8.0....... while the tap on top of address path indicates Maya80 instead of Maya8.0 I don't know where the Maya80 comes in. What can I do to change the tap address from Maya80 to Maya8.0 Below is the attachment of the screen shot of the tap and address path. </p>


created: 2021-02-12T04:15:31-08:00
updated: 2021-02-12T04:15:31-08:00
title: Question regarding Salesforce and Firefox account privacy
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: ItsAMeMario123
content:
<p>Hello, and thanks for taking time to read my question. </p><p>Firefox appears to be very privacy-focused. It is the impression from the first time you visit their website, and the person-before-profit mentality seems to be well baked into the mozilla foundation and the company around it. However, in the 'Firefox Privacy Notice' that you are required to accept to create an account, it says that the users' email-address is sent to 'Salesforce', an independent company. Salesforce is, as I have understood, a marketing company or 'Customer relationship management', as they choose to call it. </p><p>What exactly is Salesforce and how do it affect me and other Firefox users? </p>


created: 2021-02-12T03:50:10-08:00
updated: 2021-02-12T03:50:10-08:00
title: I am blocked - Error 522
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: gerdakarcher
content:
<p>Hello, after (I am so sorry) I tried to download "office 2013" I bought from "Softwareteufel",  I noticed that the key for that programm was not still sent to my e-mail adress. May be that was the error and also the time was over.  So, I was blocked by the Server. The same is, when I will to get into the login from <a href="http://Softwareteufe.de" rel="nofollow">Softwareteufe.de</a>, I am suddenly blocked.  Please help me, to get my software on my PC. I am an elderly woman and my senior-computerclub is closed this time, nobody can help me... I thank you, Gerda Karcher </p>


created: 2021-02-12T03:24:30-08:00
updated: 2021-02-12T03:24:30-08:00
title: Change viewport size in Firefox by domain/website
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: rhondachurchill90
content:
<p>Is it possible (by Addon or something else) to change the viewport size of a webpage in Firefox for every visit (by domain/url)? Problem: Some pages don't have readable layouts thus I want to set the width of them to a readable size<a href="http://example.com" rel="nofollow">.</a> Comparable to the developer tools (F12) where I can simulate different viewport size for development purposes - but I need this in daily browsing routine. </p>


created: 2021-02-12T03:15:42-08:00
updated: 2021-02-12T06:46:49-08:00
title: How do I enable native window buttons? (Close, Maximize, Minimize)
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391494;1391507;
creator: chriskerrisawesome
content:
<p>I want to use my windows themes buttons (Close, Maximize, Minimize) in firefox but I don't know how to enable the native ones, please help. </p>


created: 2021-02-12T02:43:30-08:00
updated: 2021-02-12T02:43:30-08:00
tags: desktop;bookmarks;windows-10;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
creator: Ed_Foxsync
title:
Is there an Add-on (or internal function) to rename bookmarks with a prefix of it's Upload Date? (NOT the added-to-BM date).

content:
<p><strong>Add-on to rename bookmarks with a prefix of it's Upload Date? (NOT the added-to-BM date). </strong> </p><p>I'm looking to sort a group of bookmarks so I can view them in the order they were uploaded. NOT the order that they were added to my own Bookmarks. Right now, I have to go to each page, use Add-To-Bookmarks cntl-D, and manually edit the BMs name by adding a date prefix I read from that page. IE:  "2021-02-12 - {original BM's name}" that way when I do an alpha sort, it also is listed by Upload Date. </p><p>Thanks for any add-on or functionality suggestions! </p>


created: 2021-02-12T02:08:32-08:00
updated: 2021-02-12T02:08:32-08:00
title: Collapsing bookmarks by default or collapsing them all within one click
tags: desktop;bookmarks;windows-10;firefox-790;
product: firefox
topic: bookmarks
locale: en-US
creator: kay.rethmeier
content:
<p>Hi, </p><p>is there a method or 3. parts tool to <strong>collapse all bookmark-folders inside the sidebar</strong>? It is very inconvenient, that all bookmark folders are expanded after their last usage! </p><p>Thanks in advance Kay </p>


created: 2021-02-12T02:07:43-08:00
updated: 2021-02-12T02:07:43-08:00
title: Can not logg in to my account
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: thomastyrenhag
content:
<p>Hello,I need help to log into my account  I can come in one way but just temporary and everything I have opened for example BankID it will disappear until next start of the computer. Thanks for help Thomas Tyrenhag </p>


created: 2021-02-12T01:50:27-08:00
updated: 2021-02-12T01:50:27-08:00
title: Help with bookmarks.
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: prokschi
content:
<p>Hello everybody. So slowly I despair. I use the bookmarks on a PC and on a laptop and syncronize them. The entries double and triple with each start. I always restore from a backup and the next day it doesn't fit again. Do you have an idea? Many Thanks </p>


created: 2021-02-12T01:43:11-08:00
updated: 2021-02-12T09:48:27-08:00
title: Firefox starts but doesn't work properly
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391531;
creator: jeremiaosadchuk4
content:
<p>So I don't know if that's the best but for some reason my firefox browser does not work propery. When I start it it shows the normal design just without all the stuff that is normaly there (screenshot included). Also websites don't load and it only shows the url. The bookmarks are all there but again won't load. I tried to fix the issue by reinstalling, updating and even running a virus scan and all that stuff but nothing worked. </p>


created: 2021-02-12T01:10:01-08:00
updated: 2021-02-12T07:02:04-08:00
title: One Website Won't Open
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391482;1391490;1391509;
creator: jack.robert.floyd
content:
<p>Hi all, I'm having a problem where one single website won't load correctly. What I mean by this is, I can see the landing page of the website, but upon login, an almost blank screen appears. </p><p>Whilst this would not normally be an issue for me, I use this site nearly everyday for educational purposes. I can login and everything works on chrome, with Google's search engine and DuckDuckGo too. </p><p>I have disabled all adblockers, enhanced tracking protection, and cleared all my cookies. </p><p>None of these solutions have worked, is there anything else I can do? </p><p>Below I will add images of what the website looks like when I try to login using Firefox, and what it should look like normally. (Please note I have scribbled out the emblem in the middle for privacy reasons). </p>


created: 2021-02-12T01:03:21-08:00
updated: 2021-02-12T11:55:23-08:00
title: Blocking for a payment
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391484;1391497;1391516;1391551;
creator: jldemonty
content:
<p>Hello, I installed recommended extensions, and since then I can no longer pay for an order on amazon! the payment action loops on the page, and I have no message to find out where the problem is. Can anyone help me? Thank you. I speak french... </p>


created: 2021-02-12T00:53:15-08:00
updated: 2021-02-12T14:20:31-08:00
title: Weird font on some website's
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391568;1391571;1391572;1391574;1391583;
creator: kjellcremers
content:
<p>Hi, </p><p>I need help, on some website's the font has strange symbols.. see the screenshot. how can i fix this? this is pretty annoying. </p><p>Thanks in advance. </p>


created: 2021-02-12T00:29:07-08:00
updated: 2021-02-12T00:29:07-08:00
title: New Suspicious tab opens after every update
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: chetanaverineni
content:
<p>after every update of firefox a new tab opens up with the site called grabber(looks suspicious). Did anyone experience this or is this some kind of virus in my computer that is opening this website after every update. attached a screenshot for reference. </p>


created: 2021-02-12T00:21:10-08:00
updated: 2021-02-12T00:21:10-08:00
title: problemi yecnici
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: axsusy2012
content:
<p>Non riesco ad entrare nei sondaggi che faccio, mi dicono di attivare Mozilla e togliere gli pop-up, non lo so fare </p>


created: 2021-02-11T23:47:32-08:00
updated: 2021-02-12T05:38:15-08:00
title: Firefox won't stop showing Website in Address Bar suggestion
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1391475;
creator: jakob10
content:
<p>I have cleared all of my history multiple times, and still, when I search something on my Address bar, earlier sites show up. This is especially annoying, as I had cleared my whole history a while ago, so it doesn't take up as much space. Earlier, when I wanted to go on Google (My default search engine is Duck Duck Go, but sometimes i need Google because Duck Duck Go doesn't show what I want), I'd just have to type "g" and press enter. Now when I press "g", it shows "<a href="http://gamingjs.com" rel="nofollow">gamingjs.com</a>". How can I get rid of this Website? </p><p>Also, even if I type "google", the first suggestion is still "google - Search with DuckDuckGo". </p><p>I can't provide a screenshot, as the address bar collapses automatically when I make a screenshot. </p>


created: 2021-02-11T23:23:25-08:00
updated: 2021-02-12T00:46:45-08:00
title: Can not reach Haynes manuals
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391476;
creator: mickwhiteman1066
content:
<p>I subsccibed to a manual from Haynes Manuals. At first it was fine, after a week any Haynes manual website I click on comes up with Hmm we"re having trouble finding that site. This has been going on for four days. How can I contact Haynes to ask for a refund </p>


created: 2021-02-11T23:10:27-08:00
updated: 2021-02-12T00:52:10-08:00
title: Autofill Causes Firefox To Crash
tags: windows-7;desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391479;
creator: no1wammy
content:
<p>When you are presented with a text field, sometimes when you type, a small list of words you entered previously will drop down. You can then select one of those previous words, or continue with what you were originally typing. This is the Autofill feature for Firefox. </p><p>Lately, it has been a pain. After an hour or so of use, the instant I click on a text field to type something (usually for searching), the autofill box would partially drop down, only for Firefox to completely hang up. Once you recover from the initial crash, the autofill bug would not appear until at least an hour later. I tried turning off Autofill, but it cost me access to my History, so I was forced to do a complete browser reset. This issue has been with me for about a couple of weeks, and I have no idea why it's doing this. </p>


created: 2021-02-11T22:07:22-08:00
updated: 2021-02-11T22:07:22-08:00
tags: desktop;privacy-and-security_1;windows-81;firefox-850;
product: firefox
topic: privacy-and-security
locale: es
creator: javier.montesinos.dorado
title:
Cada vez que inicio el explorador e intento realizar una acción con un certificado digital, siempre me aparece uno por defecto y no me deja cambiar al que quiero utilizar. He reinstlado el navegador y no se soluciona. necesito ayuda, gracias.

content:
<p>Cada vez que inicio el explorador e intento realizar una acción con un certificado digital, siempre me aparece uno por defecto y no me deja cambiar al que quiero utilizar. He reinstalado el navegador y no se soluciona. necesito ayuda, gracias. </p>


created: 2021-02-11T22:04:48-08:00
updated: 2021-02-12T06:56:14-08:00
title: How can I determine the date a bookmark was saved?
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391465;1391466;1391481;1391508;
creator: misc17
content:
<p>As the subject line says, I want to determine the date that I added a specific bookmark. This was incredibly easy on my old Windows 7 machine with an older version of Firefox. You just clicked on "Bookmarks" at the top of the screen, then "Show All Bookmarks", "Views", "Show Columns" (ensuring that "Added" was checked) — et voilà, there it was! </p><p>Now, however, no matter what I try, I can't seem to figure out how to do this. And searching for an answer online has proven useless, as well. The only instructions I've seen refer to how I used to do it with my earlier version of Firefox. </p><p>Has the date that a bookmark was added also been deprecated/deleted from Firefox (along with the greatly missed cookie handling of yore)? Or am I just missing something obvious? </p><p>If anyone could tell me how to find the date I saved a bookmark, I'd be in your debt.  </p><p>Thanks in advance. </p>


created: 2021-02-11T20:06:23-08:00
updated: 2021-02-12T07:13:32-08:00
title: Update 85.0.2 has a major glitch!!!
tags: desktop;fix-problems;windows-10;firefox-840;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391448;
creator: tmund19
content:
<p>I set my options to notify me of upgrades to Firefox, and I do download and install them regularly.  Not anymore.  85.0.2 caused a major problem.  It would crash regularly with any redirect.  Probably not using technical term, but as examples: 1) in yahoo mail reading email from local paper, click on read more and it crashed (never did before) 2) on my child's school website and click to view lunch menu - crash!!!  Firefox became totally useless.  Crash turns monitors black and then screen identifies crash, it will go back to the previous page, but just don't try to click on anything or crash again. </p><p>Fix:  you can't "downgrade" or uninstall update - so I found a good "restore point" in Windows 10 that took me back to Firefox 84.0.2 (FYI 85.0 seemed to work, but I don't want any hassles).  If you try to use Firefox after "restoring" it will still try to ask you to update to the newer version.  So, you have to go into registry and disable the updates.  Restart and presto, Firefox back to normal operation (the dreaded 85.0.2 is still downloaded, but it won't install or ask you to install it all the time). </p><p>I hope someone fixes this.  I wish I knew more about computer programming and could help.  I will wait for a good while before trying to update or install a newer version.  It's a shame because I appreciate the security fixes.  I LOVE Mozilla Firefox but this incident woke me up to the imperfect nature of this science. </p>


created: 2021-02-11T18:07:32-08:00
updated: 2021-02-11T18:40:32-08:00
title: Passwords and User IDs
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391441;
creator: oilinvestor13
content:
<p>I received a message while on Firefox this morning asking if my Firefox app was running slow. The message said to download a fix that would speed up my Firefox without losing my user ids and passwords, and other critical info. Well, I opted for the download fix. All of my passwords and user ids were wiped out. I have tried to get Firefox to remember them again, as I use them. However, each time I ask Firefox to remember my user id and password, it does not do so...so the next time I log into Outlook, for example, I have to reenter my E-Mail address and password. Not much of a fix at all! I was better off without "the fix." What can I do? </p>


created: 2021-02-11T17:04:44-08:00
updated: 2021-02-11T17:04:44-08:00
title: Why Can't I Search Google From Firefox Anymore?
tags: desktop;other;windows-10;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: rafaellecuona
content:
<p>Google search field is dead in Firefox new tabs. Why do updates always break what isn't fixed? </p>


created: 2021-02-11T16:34:35-08:00
updated: 2021-02-11T17:31:29-08:00
title: custom tab extension isn't working in private browser
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1391428;1391430;
creator: ajkimmel14
content:
<p>I've been using the Symbaloo extension (bookmark tiles), such that every time I open a new tab my tiles appear.  However, I recently had to disable all of my extensions due to a computer problem.  When I enabled them again, I lost Symbaloo, unless I directly went to the symbaloo URL </p><p>I managed to solve this via the custom new tab page extension, but first had to deal with the Firefox page telling me to deal with an embedded issue by clicking on 'open in a new window'.  Now it works, but not in Private Browser.  When I click on the + to open a new tab, the Firefox search page opens.  How can I fix it so that Symbaloo once again appears in the new tab in Private Browser, as it did before, and as it is now doing in public browsing?  Thanks. </p>


created: 2021-02-11T16:14:14-08:00
updated: 2021-02-11T16:14:14-08:00
title: ZOOM links not working properly
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: dotdotdtt35
content:
<p>So when i go to click on zoom links in firefox, it opens the webclient of zoom (website that says join meeting and or download here if prompt is not shown) and opens the zoom app. BUT that is it, it does not actually join the meeting on the zoom app i have to manually prompt the download now link, or copy and paste the link into the zoom join option. Why cant I just click the zoom link and have it automatically join the meeting without needing to prompt the download option or manually having to enter the zoom meeting id? </p>


created: 2021-02-13T15:12:30-08:00
updated: 2021-02-13T15:41:51-08:00
title: Gmail Bookmark account duplicate
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391822;
creator: dav.saxophone
content:
<p>Hello. I recently updated my GMail account password and updated its Firefox bookmark. But in the list of stored bookmarks, I see both accounts with their update dates. But they are always the same account, and not 2 different. I would like to clean up the bookmark list by removing the older one. How should I do? </p>


created: 2021-02-13T14:17:55-08:00
updated: 2021-02-13T14:17:55-08:00
title: Can't Autoscroll on links
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: kawalecld
content:
<p>Hi, </p><p>I have had this problem ever since I've started using Firefox. </p><p>I prefer to use Autoscroll instead of using my mousewheel to scroll, but it is a struggle most of the time. </p><p>The normal functionality of Firefox is that if you middle click on a link, it will open that link in a new tab. There is also an option to open that link in a new window, if you please. I have turned both browser.tabs.opentabfor.middleclick and middlemouse.openNewWindow to False. </p><p>However, what if (bear with me), you didn't want to do ANY of that? What if you just wanted to activate Autoscroll, *even if you middle click on a link*?  </p><p>Unfortunately, that is not possible. Middle clicking (the ONLY way to activate Autoscroll) on a link instead does nothing. Which is better than opening the link in a new tab, but still does not solve the problem. </p><p>Some sites have links riddled everywhere, or clickable elements that do the same thing. This makes Autoscroll unusable. </p><p>Is there ANY solution to this? I just want to use Autoscroll no matter where my cursor is. It shouldn't have to matter. </p>


created: 2021-02-13T14:04:18-08:00
updated: 2021-02-13T14:25:06-08:00
title: Bookmarks bar being shown whenever I add a bookmark
tags: desktop;bookmarks;windows-10;firefox-850;firefox-8502;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391808;1391810;
creator: vinn.pear
content:
<p>When I add a page to bookmarks, the bookmarks bar shows up under the search bar, the first time it happened I selected "never display" the bar, but after that, everytime I add another bookmark the bar shows again, even if I have the option to not show the bar selected, as I have to click it again for the bar to go away. </p><p>How can I make that bar not display anymore? </p>


created: 2021-02-13T13:33:15-08:00
updated: 2021-02-13T13:33:15-08:00
title: problem with some firefox search pages
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: bobgood32
content:
<p>On many not all Firefox search results photos do not open leaving a blank gray area over the picture caption . Along with that links in the page do not open I have safe mode opened and refreshed Firefox with no improvement </p>


created: 2021-02-13T13:12:15-08:00
updated: 2021-02-13T13:21:03-08:00
title: Firefox CRASHING-reload tabs 2021
tags: mac-os;desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391797;
creator: christinaboris
content:
<p>Firefox CRASHING-reload tabs after 2021 update: REPEATEDLY reloads, zillions of tabs, after using url keyword search, &amp; click on, redirected to home Firefox page, or again begins crash.  I have used FF in web editing via Dreamweaver, and just started having MAJOR ISSUES in 2021.  I removed flash content form thi 1 site.   totally Worthless browser now! </p>


created: 2021-02-13T12:50:10-08:00
updated: 2021-02-13T12:50:10-08:00
title: Video Play on Firefox Browser (mac) doesn't work
tags: mac-os;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: erounsley
content:
<p>When I try to watch videos on Firefox, they won't load and play.  I don't get an error message, but the video just sits and won't play.  It is happening on all sites including netflix and news sites.  I've already tried updating Firefox and checking on my add-ons and auto-play preferences. </p>


created: 2021-02-13T12:38:14-08:00
updated: 2021-02-13T12:38:14-08:00
title: toolbar
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
creator: maryfo
content:
<p>I downloaded Firefox yesterday and have your toolbar but I cannot read it as it's all in the color gray. How can I get back to Yahoo toolbar so I can see what I'm clicking on at the toolbar location? </p>


created: 2021-02-13T12:37:36-08:00
updated: 2021-02-13T12:37:36-08:00
title: New print User interface
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: jbucklan1
content:
<p>How do I get rid of the new print user interface in firefox. It straight up is a swing and a miss big time. There was nothing wrong with the old  way </p>


created: 2021-02-13T12:35:59-08:00
updated: 2021-02-13T12:35:59-08:00
title: Running Firefox on read-only file system
tags: mac-os;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: pprakash
content:
<p>I'm trying to run Firefox on <em>headless</em> mode through Selenium in AWS Lambda. Since Lambda marks the root file system as read-only except <em>/tmp/</em>. I pointed the geckodriver to write the logs to <em>/tmp</em> but still Firefox is not starting up and it's failing with the following error. </p><p>Any guidance on how to get it working? </p><p>firefox_driver = webdriver.Firefox(firefox_profile=ff_profile, firefox_binary='/opt/firefox/firefox', options=firefox_options, service_log_path='/tmp/geckodriver.log') </p><pre> File "/var/lang/lib/python3.8/site-packages/selenium/webdriver/firefox/<a href="http://webdriver.py" rel="nofollow">webdriver.py</a>", line 170, in __init__    RemoteWebDriver.__init__(  File "/var/lang/lib/python3.8/site-packages/selenium/webdriver/remote/<a href="http://webdriver.py" rel="nofollow">webdriver.py</a>", line 157, in __init__    self.start_session(capabilities, browser_profile)  File "/var/lang/lib/python3.8/site-packages/selenium/webdriver/remote/<a href="http://webdriver.py" rel="nofollow">webdriver.py</a>", line 252, in start_session    response = self.execute(Command.NEW_SESSION, parameters)  File "/var/lang/lib/python3.8/site-packages/selenium/webdriver/remote/<a href="http://webdriver.py" rel="nofollow">webdriver.py</a>", line 321, in execute    self.error_handler.check_response(response)  File "/var/lang/lib/python3.8/site-packages/selenium/webdriver/remote/<a href="http://errorhandler.py" rel="nofollow">errorhandler.py</a>", line 242, in check_response    raise exception_class(message, screen, stacktrace) </pre>


created: 2021-02-13T12:03:04-08:00
updated: 2021-02-13T12:03:04-08:00
title: Firefox bad performance with Web Apps
tags: desktop;websites;windows-10;firefox-780;
product: firefox
topic: websites
locale: en-US
creator: nadimx
content:
<p>I've been having bad experience with FF more and more with Web Apps and other websites, there always seem buggy, slow, or render badly, i'm finding myself have to go to Chrome to get the intended look/functionality  </p><p><strong>examples:</strong> </p> <ol><li> <a href="http://miro.com" rel="nofollow">miro.com</a>  </li><li> <a href="http://webflow.com" rel="nofollow">webflow.com</a> </li><li> <a href="http://alexdram.com" rel="nofollow">alexdram.com</a> [portfolio website] </li></ol>


created: 2021-02-13T12:01:46-08:00
updated: 2021-02-13T13:04:11-08:00
title: I can't find widevine module on addons.mozilla.org
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1391792;1391794;
creator: benjamin.chantalat
content:
<p>Hello, </p><p>I am trying to use netflix on firefox-esr on linux. The documentation said that "Google Widevine CDM" is supposed to be installed automatically (like "OpenH264") but it is not. This module is not installed and can't be find on <a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a> I can't find nether the option DRM to tick or untick in my settings. </p><p>Do you know where I can find this plugin and how to install it please ? </p>


created: 2021-02-13T11:33:18-08:00
updated: 2021-02-13T13:23:37-08:00
title: All search engines and YouTube "Did Not Connect: Potential Security Issue"
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391776;1391798;
creator: deerslayer37
content:
<p>Hey all, </p><p>I updated Windows the other night and ever since then, Firefox will give me certificate errors for only Youtube and all search engines. I tried Refreshing Firefox and reinstalling it, but that didn't fix the issue. I've scanned my computer for malware and found nothing. I've attached an image of what is being shown below. I looked at common issues with the "Error code: SEC_ERROR_UNKNOWN_ISSUER" message as well, but nothing has worked. </p><p>Just trying to see if there's something I'm missing here, really have no clue what to do and why only these websites are effected.  </p><p>Thanks for any and all help. </p>


created: 2021-02-13T11:31:04-08:00
updated: 2021-02-13T15:18:01-08:00
title: Blocking remove / install addons.
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391819;
creator: boguslawskia
content:
<p>I have question, is possible blocking option add / remove for installed addons. I have to blocking changes on my children's PC. They try modify installed addons. </p>


created: 2021-02-13T11:07:21-08:00
updated: 2021-02-13T11:07:21-08:00
title: Firefox freezes after sleep mode
tags: desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: fabyious
content:
<p>What can I do if Firefox freezes when my MacBook returns from sleep mode? </p><p>I recently bought a MacBook Pro with the new M1 chip. It runs macOS 11.2.1. Firefox runs with software version 85.0.2 (64-bit). I have now noticed that Firefox sometimes freezes when I wake up the MacBook from sleep mode after some time of inactivity. I can then no longer click on anything in Firefox (Nothing happens when I click). In order to use Firefox again, I have to quit it completely. This also causes me to lose all open tabs. </p><p>There are no recent reports under about:crashes. The most recent report is from 2019. </p>


created: 2021-02-13T11:04:28-08:00
updated: 2021-02-13T14:27:08-08:00
title: Not in FOREIGN COUNTRY
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
answers: 1391804;1391811;
creator: K9kat
content:
<p>I live in Minnesota USA but according to many sites I contact I am listed as being from a foreign country. Here is one of the ADS...I get multiples daily. Advertisement: (Venha buscar o seu Jeep Renegade.) Oft times I cannot order things because the co. doesn't mail to "my country" or many articles I can't read also because of "my country address" . How do I correct this? THANK YOU for your time.  </p><p>I am Karen Hendrickson Minnesota, USA  k9kats09@aol.com </p>


created: 2021-02-13T10:55:14-08:00
updated: 2021-02-13T10:55:14-08:00
content: <p>what can be done about not automatically get the graphics </p>
tags: windows-7;desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: JOEWS
title:
from email calling for mozilla the graphics do not get the graphics automatically only get little boxes with little red x


created: 2021-02-13T10:46:47-08:00
updated: 2021-02-13T10:46:47-08:00
title: Never remember history
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: varsityxl
content:
<p>Just wondering why all of my add-ons disappear every time I set the browser to never remember history. Is there I way I can keep this setting on and keep my add-ons? </p>


created: 2021-02-13T10:38:11-08:00
updated: 2021-02-13T10:38:11-08:00
title: New tab focus on webpage and not on Address Bar or Tab
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: sdbutler
content:
<p>Using Firefox 85. I've used FF for ages now. I do IT support work and am very savvy to all the addons and mods for FF. Why in thunder was this option ever changed? It's a pure lack of common sense. Maybe not all, but there are tons of users who open new tabs and they set their new tabs to open their home page which is often a search engine such as Firefox, Google, Bing, DuckDuckGo, etc. When the new tab is opened, the focus should be on the webpage (ie, where you type your search criteria). Instead, some one decided it was better to focus on the tab or the address bar itself which is ABSOLUTELY WORTHLESS unless you know what website you're looking for in the first place. Otherwise, extra clicks are required to do your search which is ridiculous. I do use New Tab Override which has an option to Focus on the webpage but as of ver 85, that no longer works. I open a new tab to either search for something or to open a different site (which is usually bookmarked). To have the focus on the tab or address bar makes zero sense. I cannot think of a single instance where that would be useful. Tell the Firefox developers to simply put the option in Firefox to allow the user to select their preference as to where to focus when opening a new tab. If any of you FF gurus want to take a shot at answering this, give it your best. I'm listening. </p>


created: 2021-02-13T10:35:47-08:00
updated: 2021-02-13T13:50:34-08:00
title: I had duplicate items(devises) in my sync settings
tags: desktop;privacy-and-security_1;windows-10;firefox-850;firefox-8502;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1391805;
creator: snshock7
content:
<p>I had duplicate items(devises) in my sync settings I choose to disconnect the old duplicates. Now all of my devises have been disconnected in sync. Is there a way to re-enable my devises so they see one another? Or do I need to delete all instances of Firefox and start over? </p>


created: 2021-02-13T10:35:09-08:00
updated: 2021-02-13T10:35:09-08:00
title: Upload pdf to Turbotax
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: roberttobylane
content:
<p>I need to upload pdf documents to a turbotax site.  The pdf won't upload in Firefox but it works fine with Edge? </p>


created: 2021-02-13T10:29:49-08:00
updated: 2021-02-13T10:29:49-08:00
title: Hardware acceleration
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: misiu.m10
content:
<p>Hello, I've had problems with videos on YouTube for several months. It mostly affects new videos (for about a week, although it's not a rule) - when launched, audio part plays fine, but the video part lags heavily and the recording stops usually after ~5 seconds. Any attempt to play a different part of recording (ie. going back to the beginning, or any other part of the video) results in permanent loading. I fixed the issue disabling hardware acceleration. But recently, I've started to have problems with screen tearing, in Firefox only. And I tried tweaking my graphics card, but turning VSYNC permanently on etc. didn't affect the problem. Then I turned hardware acceleration on.. and that solved it. But now I have to turn it off to watch any recent video on YouTube, or turn it off when I'm not watching YouTube, or I'm getting annoyed with screen tearing. Any solutions? </p>


created: 2021-02-13T10:24:17-08:00
updated: 2021-02-13T10:24:17-08:00
title: Bookmarks from Mobile not transferring to Desktop
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: harrycallard61
content:
<p>Hi, </p><p>I recently did a clean install of windows. </p><p>I reinstalled firefox and signed in to my normal account, but none of my bookmarks or addons were there strangely. </p><p>I still have them all on my mobile Firefox app though...why have they not synced over? Thanks </p>


created: 2021-02-13T10:10:21-08:00
updated: 2021-02-13T10:10:21-08:00
title: printing not easy
tags: linux;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: perlin2356-a
content:
<p>Printing content of a web page doesn't work since 2 or 3 months :   it seems that printing is going to work, but the expression  "printing has been stopped" appears and nothing works( no printing). Others files or texts no web are printed... Is version Firefox 82  concerned by that default ? Thanks of your help Patrick </p>


created: 2021-02-13T10:01:10-08:00
updated: 2021-02-13T10:01:10-08:00
title: Firefox Better Web With Scroll
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: Melinda111
content:
<p>Last year, I signed up to FF Better Web With Scroll using my FF credentials.   Tried to sign in on Mac desktop today (using FF desktop browser). It asks me to enter my email address to get a sign-in code. No email received.  Tried twice.   My mailbox &amp; mail account work just fine. Using correct address.  Double-checked. Any ideas? </p>


created: 2021-02-13T09:21:35-08:00
updated: 2021-02-13T09:21:35-08:00
title: Issue with WordPress
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: gogators1
content:
<p>It's difficult to describe, but with the latest update of Firefox, it has changed editing on the WordPress site. When I used to scroll a blog entry on WordPress, the toolbar (flush-right, link, etc.) would stay at the top of the editing window and the post would scroll. I could then insert an image, link, etc., into that position of the post. </p><p>Now, after the latest Firefox update, the whole window moves and I have to scroll up and down to utilize the toolbar. </p><p>Interestingly, I can still edit efficiently with Chrome (the post scrolls, but the toolbar stays at the top). </p><p>I'm not sure what setting might have changed (or what I have to do to remedy this) or how better to describe it, but any assistance would be appreciated. </p>


created: 2021-02-13T09:07:59-08:00
updated: 2021-02-13T09:07:59-08:00
title: Top Sites
tags: windows-7;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: ArlisT
content:
<p>I am trying to remove a particular site from Top Sites. I have clicked on the three dots, and repeatedly tried 'dismiss', and remove from history', but the site is not removed, or if it is, it comes back right away, and I go through the whole process again. What is locking this site into the Top Sites? How do I remove it if the instructions for removing it do not work. I've unpinned, dismissed, and deleted from history this site numerous times but it will not go away from the Top Sites panel. </p>


created: 2021-02-13T09:04:07-08:00
updated: 2021-02-13T09:04:07-08:00
title: Wallpapers set through Firefox on Windows are lower quality than through the OS directly
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: LWTBP
content:
<p>The pixelation is quite visible and it looks like the JPEGs are saved at around 85 per cent quality before being applied as the wallpaper. The same image, if you save it and right click it in Explorer and 'set as desktop background', it's applied at original quality. </p><p>What's the reason for this? Can this be fixed? </p>


created: 2021-02-13T08:55:47-08:00
updated: 2021-02-13T08:55:47-08:00
title: Youtube audio plays for a spit seccond then stops
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: FlammablePig
content:
<p>As the title says the audio on Youtube plays for a moment and then stops. I've done everything related to similar questions to no avail. I've reinstalled, disabled hardware acceleration, made sure the sound is coming thru the right device, and nothing works.  Help please, I dont want to go back to crome... </p>


created: 2021-02-13T08:47:40-08:00
updated: 2021-02-13T08:47:40-08:00
title: Firefox does not display local html files
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: ama.iykeuzo
content:
<p>Hello, </p><p>I am learning web development and I was told to use Firefox as my IDE because of its developer options. But whenever I try to display a .html file all I get is a blank page although I can view the file in Microsoft Edge. </p><p>Also when I check page source or inspect page, I can view my .html code in the background but on the frontend I get a blank page. </p><p><br> Please could you guys help please? I don't know what to do </p><p><br> Thank you </p>


created: 2021-02-13T08:05:56-08:00
updated: 2021-02-13T08:07:48-08:00
title: fillable pdf form
tags: desktop;other;windows-10;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
answers: 1391725;
creator: stephenl314
content:
<p>Using FF 85.0.2 </p><p>I created a fillable pdf using Adobe Acrobat. It worked at first then (I'm guessing after a FF upgrade but I don't know specifically when) all the fillable fields switched from portrait orientation to landscape. </p><p>We don't normally fill this manually. We use ColdFusion to fill the fields programatically and our browser of choice is FF. </p><p>I open the form in FF (including the Developer's Edition) (<a href="https://inlocc.stg.cfwebhost.iu.edu/BlankClaimForm.pdf" rel="nofollow">https://inlocc.stg.cfwebhost.iu.edu/BlankClaimForm.pdf</a>) and, clicking in a fillable field, it is in landscape mode (in the field) aligned center. </p><p>When I open the form in any other browser (Opera, Explorer, Chrome) and it opens properly. </p><p>This implies a bug (this is NOT a feature!) in FF. ???? </p>


created: 2021-02-13T08:01:52-08:00
updated: 2021-02-13T09:59:42-08:00
title: Keeper symbol
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1391743;1391746;1391763;
creator: meijerpt
content:
<p>Every time when I open a website there is that Keeper message, saying: "Click on the Keeper-symbol on your browser toolbar to log in". I don't see such a symbol in the taskbar... How can I get rid of this repeated notification? </p>


created: 2021-02-13T07:53:55-08:00
updated: 2021-02-13T07:59:40-08:00
title: Border: Unable to turn off the new firefox windows desktop border. White line around three sides.
tags: desktop;customize;windows-8;firefox-850;firefox-8502;
product: firefox
topic: customize
locale: en-US
answers: 1391722;
creator: rick.moe
content:
<p>This border appeared recently (weeks?) around three sides of the Windows Firefox Desktop version.   It is annoying.  Does not respond to any recommended fixes I have found on the same issue.  Tried safe mode.  Tried moving the task bar. Tried changing enlargement percentage.  Tried rebooting after all of the above.  Nothing working.   Can't find a switch anywhere. </p>


created: 2021-02-13T06:41:28-08:00
updated: 2021-02-13T06:41:28-08:00
title: my website is not working on ios
tags: desktop;websites;ios;escalate;developer;
product: firefox
topic: websites
locale: en-US
creator: johnsdavidxp
content:
<p>I am integrating my website for different apps, it works very well on android or google products but it isn't supporting Firefox version for IOS my supporting link is <a href="https://niftyblender.com/best-blender" rel="nofollow">https://niftyblender.com/best-blender</a> can anyone help me to find out the problems or solutions? </p>


created: 2021-02-13T06:24:31-08:00
updated: 2021-02-13T08:50:04-08:00
title: pop up ads
tags: desktop;download-and-install_1;windows-10;firefox-850;firefox-8502;
product: firefox
topic: download-and-install
locale: en-US
answers: 1391752;
creator: gdc2770
content:
<p>i can pretty much punch around and eventually figure things out but i can not seem to find the pop up adds enable button,and can this be the cause of my things not wanting to download </p>


created: 2021-02-13T06:09:34-08:00
updated: 2021-02-13T08:11:02-08:00
title: Delete a bookmark from a searchbar with Shift + Delete
tags: desktop;bookmarks;windows-81;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391716;1391726;
creator: multithreadedman
content:
<p>Why doesn't Shift + Delete delete a bookmark from a searchbar? Here is a simple example: <a href="https://i.imgur.com/TZfbxgq.gif" rel="nofollow">Example of deleting history/bookmark</a>  </p><p>It works like a charm for history items but not for bookmarks. How to fix it? Maybe some options must be turned on? Since it is possible for deleting history items why it's not possible for bookmarks? Maybe you know any extension with this functionality? </p>


created: 2021-02-13T06:07:35-08:00
updated: 2021-02-13T08:44:08-08:00
title: Password prtection for firefox click open
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391748;1391750;
creator: justnfine.info
content:
<p>Can I create password for click opening the firefox on my desktop so that none can click open the browser in my absence? </p>


created: 2021-02-13T05:28:34-08:00
updated: 2021-02-13T05:28:34-08:00
title: my website is not working on ios
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: maxjordanxp
content:
<p>I am integrating my website for different apps, it works very well on android or google products but it isn't supporting Firefox version for IOS my supporting link is <a href="https://ptclbill.net/ptcl-speed-test/" rel="nofollow">https://ptclbill.net/ptcl-speed-test/</a> can anyone help me to find out the problems or solutions? </p>


created: 2021-02-13T04:53:02-08:00
updated: 2021-02-13T04:53:02-08:00
title: Firefox hangs when printing
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: ds_charles
content:
<p>Whenever I press 'print', Firefox hangs repeatedly for ~15 seconds. After ~15s it will respond again for ~4 seconds, before hanging again for ~15s.  </p><p>I've tried running in Safe mode: same problem. </p><p>I've tried reinstalling Firefox: same problem. </p><p>I do not have this problem in Chrome. </p><p>Has anyone else solved this problem? Please can anyone help? </p><p>Thank you! David </p>


created: 2021-02-13T04:20:12-08:00
updated: 2021-02-13T04:53:32-08:00
title: Change e-post adress
tags: desktop;other;mac-os-x-1010;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1391675;
creator: eva.christoffersson
content:
<p><strong>I have an new e-postadress. I like to change to this new one! Please help!!  </strong> </p><p><strong>The NEW: evafchristoffersson@gmail.com</strong> </p><p>The old; eva.christoffersson@comhem.se </p><p>Hoping for soon help! Best regards  Eva Fleischer Christoffersson </p>


created: 2021-02-13T04:09:17-08:00
updated: 2021-02-13T04:09:17-08:00
title: The menu of any add-on is being cut in half on my second monitor
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: mihaitimoficiuc
content:
<p>As the title says, the menu of add-ons is being cut in half when I drag Firefox on my second screen. </p>


created: 2021-02-13T03:59:54-08:00
updated: 2021-02-13T03:59:54-08:00
title: How to stop Firefox rolling, settings doesn't work
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: cbe41919
content:
<p>How can I stop Firefox from rolling. Settings does not work and it only happens on Firefox. It's a right pain in the backside. It always happens at the worst moment </p>


created: 2021-02-13T03:51:22-08:00
updated: 2021-02-13T03:51:22-08:00
title: Visor PDF
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: es
creator: sdcn200
content:
<p>Hola, </p><p>Estoy <em>buscando</em> <em>saber</em> cual es <strong>estandar ISO y nivel</strong> utilizado en el visor <strong>PDF</strong> del navegador. </p><p>Cual es el estandar: </p><p>ISO 15930 ISO 19005-1 ISO 24517-1 ISO 32000-1 ISO 14289-1 </p><p>Cual es el nivel: </p><p>PDF/A-1a PDF/A-1b </p><p>PDF/A-1 PDF/A-2 </p><p>Algunos de ellos corresponde con el ISO y nivel del visor PDF del navegador, ¿<em>como</em> podria saber el estandar y el nivel?. </p>


created: 2021-02-13T03:48:52-08:00
updated: 2021-02-13T04:02:53-08:00
title: How to remove username suggestions
tags: desktop;customize;windows-10;firefox-850;firefox-8502;
product: firefox
topic: customize
locale: en-US
answers: 1391654;
creator: cassian.hinterhuber
content:
<p>I've got the following problem: When you try to log in to a website you have already visited, Firefox automatically shows you account names you have already used. I've accidentally typed my password into the box and now its displayed there. How can I fix this? </p><p>Thanks <em>a lot</em> in advance! </p>


created: 2021-02-13T02:25:25-08:00
updated: 2021-02-13T05:00:43-08:00
title: Individual Sync Settings
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
answers: 1391655;1391679;
creator: MrZeroPercent_659466216
content:
<p>Hello, </p><p>is it possible to have individual sync settings for different instances of Firefox? In my case I would like to sync passwords only between my desktop instances and not to my android instance. But every time when I deselect the password sync option on Android it is also deactivated on all other instances.  Having the passwords synced to Android is, in my opinion, a security issuse since the Android version of Firefox does not require any unlock procedure (password, pin, pattern, fingerprint, ...) before the stored paswords and log-in data can be used. </p><p>Best regards, Heiko </p>


created: 2021-02-12T23:46:05-08:00
updated: 2021-02-13T06:20:40-08:00
title: Changing an add-on icon color?
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391642;1391644;
creator: FB-Productions
content:
<p>Hello! </p><p>I have just installed the Simple Tab Groups add-on and moved it to tab bar (using the Customize menu), but unfortunately its icon remains black since it is an add-on, so it doesn't have a gray/white variant like the the native Firefox buttons. Since I use the default theme in Firefox my tab bar is black all the time (and I need/want to keep it that way) so what I'd like to do is just recolor the Simple Tab Groups add-on icon myself. I just have no idea where the icon data is stored and how I could do so. </p><p>Help is appreciated! </p><p><em>-FB-Productions</em> </p>


created: 2021-02-12T23:24:10-08:00
updated: 2021-02-13T03:05:02-08:00
title: Firefox Slow and Boring
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391647;
creator: k-mursal
content:
<p>So, as announced yesterday, I replaced Firefox with Opera and these were worlds! Firefox Slow and Boring ( Especially after last update ) Call for new pages only by right-clicking on new tab possible direct call infinitely long or not possible. Have already tried all the ways I can repair Firefox Edge and Opera run at the same calls many times better and faster. For these reasons I will now part with Firefox after a long time ! PS: Since version 50+ it actually got worse and worse, so now long enough written bye bye. </p><p>Gruß </p><p>Karl-Heinz </p>


created: 2021-02-12T23:12:02-08:00
updated: 2021-02-13T04:07:12-08:00
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1391657;
creator: xboeing
title:
Can't get Firefox browser to load.  Have cleared the temp folder.  This is a new HP Win 10 laptop.  What else can I do?

content:
<p>Can't get Firefox browser to load.  Have cleared the temp folder.  This is a new HP Win 10 laptop.  What else can I do? </p><p>I don't know what else to do? </p><p>Don </p>


created: 2021-02-12T22:11:29-08:00
updated: 2021-02-12T22:11:29-08:00
title: Live videos unable to play on firefox.
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: miheer.abhk
content:
<p>Hello, today i reinstalled firefox as I have added an SSD in my pc. But from yesterday, firefox is unable to view any live videos on any platform.(Normal uploaded videos are playing) I searched for some help but none of them worked. I checked my browser's version,time and date,necessary hardware requirements. I am using windows 10 pro, Mozilla Firefox version 85.0.2(64-bit). I request you to please help me with this.Thanking you in anticipation. (Please note<em>: Earlier I was able to play live videos as well as normal videos on all sites)</em> </p>


created: 2021-02-12T21:28:17-08:00
updated: 2021-02-13T03:59:06-08:00
title: Radio on line invalid
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391651;
creator: lionelcalame
content:
<p>Hello please help me I, m French and I can ant listen this radio in France....<a href="https://www.radioways.com/radio/inside-jazz-the-mix.html" rel="nofollow">link text</a> </p><p><br> Help me </p><p><br> Thank you and best regards </p><p><br> Lionel </p>


created: 2021-02-12T20:38:29-08:00
updated: 2021-02-12T20:38:29-08:00
title: Function Address caused a protection fault
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: dwyhalo
content:
<p>Ever since my last update/upgrade I get the following message if I try and access my printer properties in Firefox and only Firefox, every other browser does not have an issue. </p><p>Function Address 0x000000018007260C caused a protection fault. (exception code 0xc0000005) Some or all property page(s) may not be displayed. </p>


created: 2021-02-12T19:25:29-08:00
updated: 2021-02-12T20:12:21-08:00
title: Firefox disappears from my Mac after I restart it
tags: mac-os;desktop;download-and-install_1;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1391616;
creator: jim251
content:
<p>I just downloaded and installed firefox on my new Mac Air (several times) but it disappears from the system when I restart the Mac and I have to download it again.  What am I doing wrong. </p>


created: 2021-02-12T18:51:54-08:00
updated: 2021-02-12T19:02:30-08:00
title: Como quitar el modo oscuro en las búsquedas de Firefox.
tags: desktop;beta;customize;needsinfo;windows-10;firefox-860;
product: firefox
topic: customize
locale: es
answers: 1391604;
creator: lesthoward
content:
<p>Necesito quitar el tema oscuro para las busquedas dentro del buscador Google. El día de ayer Firefox me tiro una opción para cambiar el tema de las busquedas en oscuro en negro y que podría deshabilitarlo en mi configuración pero, no he logrado solucionar este problema. He cambiado a tema claro y nada que funciona </p>


created: 2021-02-12T18:38:20-08:00
updated: 2021-02-12T18:38:20-08:00
title: acesso a plataforma oracle
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
creator: lourinaldojose
content:
<p>meu oracle nao passa da tela que tem essa mensagem : In order to access this application, you must install the J2SE Plugin version 1.7.0_51. To install this plugin, click here to download the oaj2se.exe executable. Once the download is complete, double-click the oaj2se.exe file to install the plugin. You will be prompted to restart your browser when the installation is complete. no entanto tenho java 7 instalado e o mozila firefox  49.0.2 instalados. Como posso proceder? </p>


created: 2021-02-12T18:30:02-08:00
updated: 2021-02-13T10:58:59-08:00
title: Does anyone know how to make Firefox warn me when I hit Close on a single tab?
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1391633;1391708;1391714;1391770;
creator: PGannon
content:
<p>Does anyone know how to make Firefox warn me when I hit Close on a single tab?  Occasionally I accidentally hit the "X" on a single tab that I didn't intend to close.  I've searched Help with [warn close "single tab"] but very apparent that putting 2 words in quotes does NOT require them to be together in the search.  It returns 106 pages!  I saw that it was do-able in older versions of Firefox but since they changed the field to True or False you can't put a 2 in it.  I think Firefox is great except for this very irritating flaw.  Thank you.. </p>


created: 2021-02-12T17:17:05-08:00
updated: 2021-02-12T22:22:38-08:00
title: Firefox is broken
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391634;
creator: bxtlsy
content:
<p>Why my Firefox websites browser changed Yahoo pages?  I don`t like that. How about going back my Firefox browser please? </p>


created: 2021-02-12T16:46:21-08:00
updated: 2021-02-13T06:29:21-08:00
title: https://vbg.dorputolano.com/
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1391658;1391671;1391672;
creator: Confused.and.Sad
content:
<p>How do remove/destroy this persistent address? (<a href="https://vbg.dorputolano.com/" rel="nofollow">https://vbg.dorputolano.com/</a>) </p>


created: 2021-02-14T15:58:52-08:00
updated: 2021-02-14T15:58:52-08:00
title: Did Not Connect: Potential Security Issue On Google Websites
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: bl0k3d97
content:
<p>I get this error message only when I go to any google related website plus amazon and ebay.I tried everything to fix it.I scanned my pc for viruses,spyware and such,cleaned my registry,checked firewall,tried removing programs that could interfere,reinstalled firefox completely by deleting anything firefox on my pc and fresh installing but to no avail,I even went as far as reinstalling my operating system and even then I get the same thing.On other browsers everyting is working fine no problem and rarely when I turn on my pc connection to google or youtube is fine and secure as it should be.A different internet connection does not help. </p><p>I don't want to use the bypassing security certificate check workaround becasue then although websites work they are very buggy. I tried to wait for it to maybe fix it's self but it hasn't for over a month now and I'm out of options on what to do </p>


created: 2021-02-14T15:03:21-08:00
updated: 2021-02-14T15:45:54-08:00
title: Firefox suddenly crippled - not loading any pages - fresh install hasn't helped
tags: desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392034;
creator: furriephillips
content:
<p>It's a bit galling, that I'm having to do this with Chrome, but Firefox (85.0.2 (64-bit)) has simply become useless.  I even tried a fresh install of the beta version, to no avail. </p><p>The only page that displays, is the about:support troubleshooting page. </p>


created: 2021-02-14T15:02:10-08:00
updated: 2021-02-14T15:02:10-08:00
title: CANT PRINT FROM EMAIL, GETTING BLANK PAGES
tags: desktop;fix-problems;windows-8;firefox-750;
product: firefox
topic: fix-problems
locale: en-US
creator: kurtzkristina
content:
<p>CANT PRINT FROM EMAIL, PAGES WILL BE BLANK WITH ONLY HEADER, BODY OF EMAIL WONT PRINT. TRIED DOING CONFIG AND SETTING UPDATES BUT NO LUCK. </p>


created: 2021-02-14T14:40:45-08:00
updated: 2021-02-14T14:40:45-08:00
title: Can't get 2nd gmail account onto firefox toolbar.
tags: desktop;other;windows-10;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: philsims1
content:
<p>I am using Multi-account Containers and I have two Gmail accounts.  One is a personal account.  The other is for work.  I get them into their own container but when I bookmark them to put them on my toolbar, they both go under the same label that I have given to the last bookmark that I created.  I have reversed them, deleted them and started over on the bookmark(s).  Any suggestions would be greatly appreciated. </p><p>Phil </p>


created: 2021-02-14T14:10:04-08:00
updated: 2021-02-14T14:10:04-08:00
title: How can I set FF so my new tabs come up on Google.com rather tham FF or blank pages?
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: Pandreasen
content:
<p>The only choices given for opening new tabs is either the FireFox page or a blank page. We USED TO be able to set it for what WE wanted, rather than what YOU want. I want to be able to (again) set it so any new tabs opened, come up with my choice, <a href="http://Google.com" rel="nofollow">Google.com</a>, rather than the two choices you have chosen. I realize that "changes" are what keeps programmers (I  useta was one) employed, but how about programming what your loyal users want? That used to be the case, but now, it seems the "changes" are just done to keep said programmers employed! I am hardly the only one who bemoans the loses we have gone through as someone (who probably doesn't even use FF!) makes it look like they want instead of how we want. Nuff said? </p><p>Thank you for years of  enjoyable use. Now why not start providing that again? </p>


created: 2021-02-14T13:40:01-08:00
updated: 2021-02-14T13:40:01-08:00
title: no sound coming from browser
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: arn4321
content:
<p>this has happened to me before and refreshing the browser via the uninstall helper help before but i have tried it twice now both with pc restarts, i have also tried disabling and re-enabling my sound drivers and they are also fully up to date, it shows the application as active on my normal windows sound mixer but not on ear trumpet. ill put up my troubleshoot data if it is any help too </p>


created: 2021-02-14T13:15:34-08:00
updated: 2021-02-14T13:52:58-08:00
title: Moving webite tabs below bookmarks
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1392009;1392012;1392013;
creator: sparrowfox
content:
<p>Last time Firefox updated, I managed to find information online about moving the website tabs so they were below the bookmarks instead of at the top of the screen. It was a huge pain-in-the-butt to do.  </p><p>After a recent re-install, the tabs have moved themselves back to the top of the screen and nothing I do seems to be able to move them back below the bookmarks.  </p><p>Is there a way I can move the tabs that doesn't involve spending hours hunting through posts on the web, changing hidden Firefox settings, and recoding .css files? </p><p>If not, why do you not give the option to move the tabs wherever the user wants? Especially when it makes far more sense to have the website tabs directly above the website being viewed, at least in my opinion? </p><p>I'm currently using Firefox 85.0.2 (64-bit). </p>


created: 2021-02-14T13:05:06-08:00
updated: 2021-02-14T13:41:08-08:00
title: Yahoo Search/Search-Land Search has taken over my Google Search in Firefox
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392010;
creator: JSamZ
content:
<p>I have my preferred search engine set to Google and it has always worked. But as of yesterday every time I put a search in the address bar, it gets redirected to a Yahoo search or search-land search. I can open the <a href="http://google.com" rel="nofollow">google.com</a> tab and try and it still gets redriected .. I don't understand what has happened or how to stop it and get back to my Google search preference.  It has even taken over the opening of a new tab, I used to have random Flicker pictures displayed with each new tab, not it displays a Google search tab, but redirects to Yahoo and search-land when I try any search. What has happened - How do I get rid of this ? </p>


created: 2021-02-14T13:04:28-08:00
updated: 2021-02-14T13:45:26-08:00
title: lost session - load an older version (previously open tabs gone)
tags: desktop;tabs;windows-81;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1392011;
creator: ionut.panaitescu
content:
<p>After updating to 85.0.1 in 06/02/2021 and 85.0.2 at 12.02.2021 my system crashed and Firefox was rebooted. I lost more than 85 or so tabs I had open where not restored, and Firefox/Mozilla when rebooted loaded an older version and opened older tabs from dec.2020. How can I find the tabs I’ve had opened in Jan and Feb 2021. In session backup I’ve searched and don’t find what I want. Is there other place where to look. </p>


created: 2021-02-14T12:51:37-08:00
updated: 2021-02-14T14:23:49-08:00
title: Firefox 85.0.2 login and password issue
tags: desktop;other;windows-10;dataloss;login;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
answers: 1392026;
creator: cheezyelyah930
content:
<p>I currently have the updated Firefox. Up until yesterday. I have saved many logins and passwords. however yesterday all of my logins were erased from the browser. In the support page it says that as of Firefox 80 if you press the dots you can import from a file, but that is not an option on my Firefox. I have tried the support page but nothing seems to work to keep all my passwords. I redid al my login and passwords, and then they disappeared hours later again </p>


created: 2021-02-14T12:16:28-08:00
updated: 2021-02-14T15:28:47-08:00
title: Playing mp4 file through html not working
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1392029;
creator: sikakpo
content:
<p>I've ben trying to play a video that i uploaded onto a website I'm creating but it's not working and my media.mp4.enabled has been set to true as well </p>


created: 2021-02-14T12:15:37-08:00
updated: 2021-02-14T12:15:37-08:00
title: Playing mp4 file through html not working
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: sikakpo
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1325899" rel="nofollow">/questions/1325899</a>]</i><br> I've ben trying to play a video that i uploaded onto a website I'm creating but it's not working and my media.mp4.enabled has been set to true as well </p>


created: 2021-02-14T12:08:21-08:00
updated: 2021-02-14T12:08:21-08:00
title: Tabs Address Bar Etc
tags: desktop;tabs;windows-10;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: gsehorton
content:
<p>I am sure this question must have been asked before but I can't find it. </p><p>How do I increase the size of tabs etc so the font is bigger. </p><p>Thanks </p>


created: 2021-02-14T12:01:44-08:00
updated: 2021-02-14T12:13:31-08:00
title: FIREFOX LOCKWISE
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391992;
creator: bpsmith0316
content:
<p>I like the Firefox Lockwise very much. But one problem is that the program organizes the accounts I need to manage by actual website address. Oftentimes, these websites do not directly refer to the destination I need. I have to hunt down the account I need to select by decoding each name in my list. Ex.: I need to quickly go to my Discover credit card account. The actual website is "<a href="http://portal.discover.com" rel="nofollow">portal.discover.com</a>". My brain says I need "Discover"...not "portal". Lockwise stores this account by "portal.....". I have to hunt it down, wastes time - frustrating. SOLUTION: NICKNAMES! Create the ability to nickname accounts personally, by the names we automatically remember. Then setit up so that it clicks to actual website CAN YOU DO?? </p>


created: 2021-02-14T11:56:14-08:00
updated: 2021-02-14T11:56:14-08:00
title: Choppy video when playing full-screen
tags: linux;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
creator: dave.is.see
content:
<p>I recently switched to Linux from Windows on my older laptop, and have noticed that videos played in Firefox are very choppy with a poor framerate when in full-screen. (Audio is fine.) It becomes smooth again when I remove full-screen mode. I was using this same laptop previously with an older version of FF (on Windows) and had no problems. </p><p>I tried other browsers and the stutter/choppiness is not present. Any suggestions on how to fix this? Firefox safe-mode did not solve the problem. </p><p>OS: Linux - Zorin OS 15.3 Lite Firefox: 85.0.1 (32-bit) </p><p>Thanks, Dave </p>


created: 2021-02-14T11:50:08-08:00
updated: 2021-02-14T14:20:48-08:00
title: How to batch remove login/password entries - Still not possible.
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1391997;1392015;1392018;1392025;
creator: gh12113
content:
<p>Before you reply, look at the last lines if you do not want to make fools of yourselves (by answering a question that was not asked). </p><p>Two or three years ago, a number of people complained about the lack (loss of possibility) of removing many login/passwords entries. I believe you could do that a few years back, before the infamous Lockwise. </p><p>As of today (14 Feb 2021), you have to delete unwanted entries ONE BY ONE, confirming each with a click. Typically designed for tablets and phones, forgetting that the desktop-rest-of-us still can use a keyboard shortcuts and such. </p><p>For example, if you want to remove cookies that relate to SITENAME, you just have to go to the Manage Data section of cookies, type in SITENAME, select all, then remove the selection. Done in 1'. </p><p>Currently, solutions that are still recommended are: </p><p>- reset the key password, hence deleting ALL passwords - remove the logins.json file </p><p>I do not want that, because (as for the requests I have seen on this topic <a href="https://support.mozilla.org/en-US/questions/1276054" rel="nofollow">https://support.mozilla.org/en-US/questions/1276054</a>), I have around 950 logins stored in there (yes, been using firefox for more than 15 years, and Netscape before that). </p><p>So, no, I don't want to remove everything ; no, I do not want to spend even 30' clicking. </p><p>G. </p>


created: 2021-02-14T11:34:10-08:00
updated: 2021-02-14T12:37:01-08:00
title: stop bookmarks toolbar from showing up
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391999;
creator: jerieggg
content:
<p>I have limited screen space and any time I add a bookmark to the bookmarks toolbar it opens and then I have to go to bookmarks and hide it again, is there any way I can stop this from popping up until I want to see it? </p>


created: 2021-02-14T11:18:59-08:00
updated: 2021-02-14T12:42:27-08:00
title: Firefox keeps adding www. prefix to my domain name in address bar.
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392000;
creator: zcampos9999
content:
<p>I have the subdomain www as a different IP address as my domain name. Even after setting browser.fixup.alternate.prefix to false in about:config, Firefox keeps adding www. to my domain name.         After searching google for a solution, it seems this workaround in about:config worked back in 2017, but doesn't seem to work for me with the newest Firefox.     Any other solutions?    Internet Explorer does not have this issue for me. </p>


created: 2021-02-14T11:03:34-08:00
updated: 2021-02-14T12:49:24-08:00
title: printing problem
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392002;
creator: david1949
content:
<p>While trying to print an email I got a note saying; “Your request could not be completed. Adobe Acrobat license either expired or has not been activated.” I only get this when using Firefox. When I'm using Chrome of Edge there is no problem. What is up with that? Is there a fix for it? </p>


created: 2021-02-14T10:52:48-08:00
updated: 2021-02-14T12:18:44-08:00
tags: windows-7;desktop;fix-problems;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391976;1391983;1391986;1391987;1391990;1391993;
creator: moz2u
title:
Why does Firefox not offer my username and password on some sites when its been stored and worked before?

content:
<p>Most of the time they are offered but sometimes not.  ??? Anything I can do to make this work 100%?  What could be interfering with this? </p>


created: 2021-02-14T10:51:42-08:00
updated: 2021-02-14T15:43:05-08:00
title: Strange behaviour when copying images on Mac
tags: mac-os;desktop;fix-problems;needsinfo;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392005;1392014;1392030;1392033;
creator: sck626
content:
<p>Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.] </p><p>I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper. </p><p><strong>The backstory:</strong> When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.  </p><p><strong>The issue:</strong> Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?  </p><p><strong>To reproduce: </strong> </p> <ol><li> Go to a web site with a JPG image ( <a href="http://www.lunarbaboon.com" rel="nofollow">http://www.lunarbaboon.com</a> for example) </li><li> Right-Click on the JPEG image ( <a href="http://static1.1.sqspcdn.com/static/f/1542080/28404371/1613321258060/comicorder038.jpg?token=dl4ygdUFnK7OHMXrxD%2FJ7OtFCpA%3D" rel="nofollow">comicorder038.jpg</a> for example) and select “View Image Info” </li><li> Right-Click on the JPEG image and select “Copy Image” </li><li> Paste into Messages to send to someone who doesn’t have an iMessage account  </li><li> Hit enter to send </li><li> Wait a few seconds for failure </li><li> Click on failure Info </li><li> Right-Click on image and select Open </li><li> Preview shows the file as TIFF not JPG </li></ol> <p><strong>To simplify:</strong> </p> <ol><li> Go to a web site with a JPG image ( <a href="http://www.lunarbaboon.com" rel="nofollow">http://www.lunarbaboon.com</a> for example) </li><li> Right-Click on the JPEG image ( <a href="http://static1.1.sqspcdn.com/static/f/1542080/28404371/1613321258060/comicorder038.jpg?token=dl4ygdUFnK7OHMXrxD%2FJ7OtFCpA%3D" rel="nofollow">comicorder038.jpg</a> for example) and select “Copy Image” </li><li> Open Preview and select “New from Clipboard” </li><li> Select “Tools -&gt; Show Inspector” </li><li> Preview shows the file as PNG not JPG </li></ol> <p><strong>What I’ve tried:</strong> Copy &amp; paste of same image from Firefox - Safe Mode fails - <em>So, doubt it is something in my Firefox config</em> Copy &amp; paste of same image from Safari works - <em>So, doubt it is something MacOS related</em> However, copy &amp; paste of same image from Chrome fails too - <em>So, maybe it is something MacOS related?</em> </p><p>Any suggestions on what to try next? </p>


created: 2021-02-14T10:46:31-08:00
updated: 2021-02-14T10:46:31-08:00
title: firefox home screen
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: mike636
content:
<p>Hi Before I did a refresh because of slow loading, I had a search bar on the home screen. How Do I get it back My home screen is blank , which I want but I also want a search bar. I do have the search bar in the tool bar, I'm used to having it on the home screen,too I have a desktop PC with windows 10 and all the updates are current I'm using Google as the web search The only plug-in I have is uBlock </p><p>mike </p>


created: 2021-02-14T10:30:59-08:00
updated: 2021-02-14T10:30:59-08:00
title: Cumulative TopSites
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: hydrant502
content:
<p>When I visit a site the page is added to TopSites.   If the page/site has multiple pages, they also are recorded on TopSite.  Is there a way to have TopSite save a site only once, even when visited multiple times . Ex....  Home page: options 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 </p><pre>   Eleven pages are stores on TopSite </pre> <p>If the site is visited eight times then 88 sites are recorded and displayed. Additionally, site pages are only removed individually. </p>


created: 2021-02-14T09:44:51-08:00
updated: 2021-02-14T14:03:11-08:00
title: The minimize and close options are on a bar above the tab bar
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1392016;
creator: mattie.collins
content:
<p>So I've just installed Firefox on a new device and the top part of the browser is not like I have it on my other browser. I'm used to having the tab bar aligned with a minimize, full screen and close option. However, it seems these options are on a windows bar of themselves above the tabs. I've shared a picture of the two elements on the same bar i got from my previous PC and the misaligned one on this PC.  Thanks for any help you can give me. </p>


created: 2021-02-14T09:37:56-08:00
updated: 2021-02-14T12:52:19-08:00
title: logins and passwords will not restore from 2017 restored back up when bookmarks have restored
tags: desktop;download-and-install_1;windows-10;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1391969;1391988;1391991;1392003;
creator: chris353
content:
<p>Hi. After a BSOD I have clean installed Windows 10 and Firefox on SSD. My data is on a separate HD including my profiles folders. Sadly the Firefox profile got overwritten with my Thunderbird profile - woops! So I am trying to restore from an old 2017 back up. Bookmarks have come through but I cannot get the logins and passwords to work. I have tried copying the following files into the profiles folder from the restored back up folder: </p><pre>   logins.json    key3.db    Cert8    prefs    signon.sqlite </pre> <p>I have tried this with other older backups too I don't understand why the profile is being recognised (I have my old bookmarks back) but no the logins and passwords.  Is there any way of testing whether they are corrupt? If all else fails, is there any other way of 'reading' the information in those files so I can manually enter them again in the new profile If you are wondering why I am going to a 2017 backup it is because my backup program decided to stop backing up my profiles after that date without my noticing nor asking my permission!! Grateful for any help </p>


created: 2021-02-14T09:07:33-08:00
updated: 2021-02-14T09:07:33-08:00
title: Hyperlinks
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
creator: IAN.BRIDGES
content:
<p>Three days ago in Outlook 2010 hyperlinks stopped working. I ran chkdsk &amp; scan , repaired outlook, switched Icloud add in on &amp; off, safe mode, stylo on &amp; off, and much much more So I am about to change to MS Edge as when I tried that hyperlinks work fine. Last time I used MS browser was with Win 98 or 2000 ! I have been using Outlook 10 and Firefox for 10 years with no problem, but have spent many hours with online suggestions of many remedies on this occasion, but no solution. I have given up ! The problem is Firefox. </p>


created: 2021-02-14T08:46:09-08:00
updated: 2021-02-14T10:47:46-08:00
title: streaming video stops when browser's tab goes out of focus
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391952;1391961;1391971;
creator: jacek.t.kozlowski
content:
<p>It happens in both Firefox and Chrome browsers but only with certain websites. Is it by design of the streaming source or the browser's fault? thanks </p>


created: 2021-02-14T08:09:23-08:00
updated: 2021-02-14T08:09:23-08:00
title: Delete bookmarks top bar
tags: mac-os;desktop;tips;firefox-850;
product: firefox
topic: tips
locale: en-US
creator: peterfalk
content:
<p>I can't delete the bookmarks that appear on the Bookmark bar just below the Search bar across the top of the screen. Firefox says go to the bookmarks icon at upper right, then click on the particular bookmark, and hit delete. But clicking on it simply opens the page for that bookmark. Also, clicking on the any bookmark in the Bookmark bar dos the same thing. </p>


created: 2021-02-14T07:53:24-08:00
updated: 2021-02-14T07:53:24-08:00
title: Information
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: junior.slz
content:
<p>Firefox could recognize the AdGuard certifying entity, the entity is not recognized by Mozilla. </p>


created: 2021-02-14T07:45:24-08:00
updated: 2021-02-14T07:45:24-08:00
title: delete videol bookmark
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
creator: ss243
content:
<p>My bookmarks show Meet - iui-kuen-vgq.   This is a video and I do not remember bookmarking it.  I am concerned that it is a virus.  My list of other bookmarks does not show this, but it does appear in the short book marks.  I want to delete it without opening the bookmark.  How do I do this.  thanks </p>


created: 2021-02-14T07:44:42-08:00
updated: 2021-02-14T08:46:09-08:00
title: All my saved logins and passwords have disappeared - what is going on?
tags: desktop;sync;windows-10;dataloss;login;firefox-850;
product: firefox
topic: sync
locale: en-US
answers: 1391925;1391926;1391927;1391939;1391949;
creator: fedup101
content:
<p>The title says it all. </p><p>I sat down this morning with planned work to do on my computer and when I tried to log into a site found there was no automatic completion of username and password. </p><p>Checking my saved logins and passwords, I found there were no saved logins and passwords! </p><p>Apparently, this is an improvement to Firefox called Lockwise! </p><p>So, where do I find my saved logins and passwords, please? </p><p>And how do I get back to a version of Firefox which doesn't use Lockwise? </p>


created: 2021-02-14T07:32:56-08:00
updated: 2021-02-14T15:16:44-08:00
title: Error
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
answers: 1391918;1391919;1391921;1391928;1391929;1391930;1392017;1392028;
creator: matizac2
content:
<p>I turned on firefox and I got an error and therefore I can't browse the pages because they just don't want to load, I can't enter the settings either. I have already reinstalled firefox and it still won't work. Could someone help me? </p>


created: 2021-02-14T07:22:09-08:00
updated: 2021-02-14T07:55:32-08:00
title: I have 2 Firefox browsers
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391932;
creator: bkaras1
content:
<p>I have 2 Firefox browsers . I don't get all of the options on the second browser. How do I get these options on the second browser? </p>


created: 2021-02-14T07:17:49-08:00
updated: 2021-02-14T07:17:49-08:00
title: userChrome.css not working
tags: desktop;other;windows-10;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: GADGETWONDER.MQ
content:
<p>I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum:  <a href="https://discourse.mozilla.org/t/make-addressbar-text-extension-name-of-the-extension-shorter-or-hide/28026/3" rel="nofollow">https://discourse.mozilla.org/t/make-addressbar-text-extension-name-of-the-extension-shorter-or-hide/28026/3</a> </p><p>The instructions I followed are listed below: </p><p>"Users can apply custom style rules to modify Firefox’s toolbar area by creating a userChrome.css file. This takes about 10 minutes so when you have time to take it slowly and carefully: </p><p>(1) Set up your chrome folder and userChrome.css file following the five six steps in this article: </p><p><a href="https://www.userchrome.org/how-create-userchrome-css.html" rel="nofollow">https://www.userchrome.org/how-create-userchrome-css.html</a> 45 </p><p>I have a boring video there if you like demonstrations. </p><p>(2) This is the code to paste into the file. You can edit the file using Notepad or a better editor. Make sure to keep it in a plain text format with a .css file extension (not .css.txt). </p><p>See improved rule down in: Make addressbar text "Extension (Name Of The Extension)" shorter or hide </p><p>/* </p><pre>  Hide Extension Name in the identity area unless   hovered for half a second (updated for Fx80) </pre> <ul><li>/ </li></ul> <ol><li>identity-box.extensionPage #identity-icon-labels, </li><li>identity-box.extensionPage #identity-icon-label { </li></ol> <pre> visibility: collapse !important;  transition: visibility 250ms ease-in-out; </pre> <p>} </p> <ol><li>identity-box.extensionPage:hover #identity-icon-labels, </li><li>identity-box.extensionPage:hover #identity-icon-label { </li></ol> <pre> visibility: visible !important;  transition: visibility 250ms ease-in-out 500ms; </pre> <p>} </p><p>(3) Firefox should read the file at its next startup and apply it to every extension page you load." </p><p>Edit: So, yeah, I need help getting this tag off. I'm new to Firefox so it could be something obvious I'm missing. I have also tried CTRL+SHIFT+R to reload the page for changes and also closed and reopened my Firefox entirely.  </p><p>Thanks in advance. </p>


created: 2021-02-14T06:58:25-08:00
updated: 2021-02-14T07:56:53-08:00
title: Poczta o2 does not load - solution
tags: desktop;beta;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
answers: 1391935;
creator: emilyelizabethfowl
content:
<p>There was a previous thread covering this topic, but the solution suggested hadn't really worked - clearing cache and cookies did not solve the problem.  For anyone struggling with the same problem, I wanted to leave the working solution where they could find it.  </p><p>Disable adblock on <a href="http://poczta.o2.pl" rel="nofollow">poczta.o2.pl</a>. </p><p>I use Adblock Ultimate. When it was on, the log-in page showed up fine, but as soon as I pressed "log-in", all I could see was a solid block of background colour. Disabling adblock just on that one page solved the issue immediately. </p><p>Thank you all for your time! :) </p> <ul><li><ul><li><ul><li> </li></ul> </li></ul> </li></ul> <p>Był poprzednio stworzony wątek na ten temat, ale rozwiązanie które tam było zaproponowane nie działało - wyczyszczenine "ciasteczek" i cache nic nie zrobiło.  W razie gdyby ktoś inny jeszcze miał ten sam problem, postanowiłam zostawić rozwiązanie gdzieś, gdzieby mogli je znaleźć. </p><p>Wyłącz adblocka na <a href="http://poczta.o2.pl" rel="nofollow">poczta.o2.pl</a>. </p><p>Ja osobiście używam adblock ultimate. Kiedy go miałam włączonego, mogłam się zalogować bez problemu, ale jak tylko kliknęłam "zaloguj", nie widziałam nic więcej niż tylko kolor tła. Wyłączenie adblocka tylko na tamtej jednej stronie zdziałało cuda.  </p><p>Dzięki za wasz czas! :) </p>


created: 2021-02-14T06:52:11-08:00
updated: 2021-02-14T14:14:20-08:00
title: some settings doesn´t work
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1391936;1391944;1391977;1392022;
creator: gechen
content:
<p>Hello, </p><pre>I am quite frustrated. I have been working on solving two issues for a very long time. My brain is a little disabled but I still have to solve all problems myself. Please help me if you can.  The issues are: </pre> <p>1.  with settings on password remembrance. I get logged out of many websites that claim that everything is right with their set up.  On some websites I am not getting logged out.  </p><pre> The settings I have tried in Firefox (latest version both on Windows 10 and on Android 9) has been "never clear cookies" , "clear cookies after each session" with exceptions for all the current websites.  I have allowed everything.  If this issue derives from the websites setup they would have had many more complains than mine. That´s why I have to turn to Mozilla.  </pre> <p>2. I run Firefox on windows 10 and on Android. Isn´t  the browser meant to sync on website content like the above mentioned ? Logins and other data left on each websites from previous login ? </p><p>If I get help from the forum I will definitely donate to Mozilla.  /Gechen </p>


created: 2021-02-14T06:44:21-08:00
updated: 2021-02-14T09:47:18-08:00
title: home page
tags: desktop;tabs;windows-10;spam;firefox-monitor;firefox-850;
product: firefox
topic: tabs
locale: en-US
answers: 1391922;
creator: djjacob76
content:
<p>For some reason everytime I start firefox now. My home page pops up like its suposed to but I get this stupid advertisement from firefox trying to get me to install firefox monitor on a seperate tab over my homepage  I just want my home page tab to open and nothing else when I open fire fox. I dont need any other suggestions or help from firefox every morning.. </p><p><em>[Profanity removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-02-14T06:39:18-08:00
updated: 2021-02-14T11:09:28-08:00
title: Outlook and LinkedIn problems
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391937;1391947;1391948;1391953;1391980;
creator: amil_j
content:
<p>Hi everyone, </p><p>This last week, LinkedIn messaging has become inaccessible through the website. The pop-up messaging tool down the bottom of the page is also absent.  Today, my Outlook Junk Mail folder has disappeared. All other folders are fine.  I am using the latest version of Firefox, have disabled all add-ons, and these issues do not happen with Chrome. </p><p>Any ideas? </p>


created: 2021-02-14T05:51:02-08:00
updated: 2021-02-14T07:43:39-08:00
title: Your browser does not support this function!
tags: linux;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391920;
creator: rholme
content:
<p>I installed Lorex security cameras recently. I can access the DVR support box from Firefox and do admin stuff, but I can see no images from the cameras. Instead of images I get the message: </p><pre>  <strong>Your browser does not support this function!</strong> </pre> <p>This appears in the sub-window that the current image should appear in. I have installed ffmpeg and gstreamer (libav, ugly and unrar) - all to no avail. I am running Fedora 33 currently patched fully (yesterday). </p><p>I find it hard to believe that these images cannot be seen in Firefox. What am I doing wrong???? </p>


created: 2021-02-14T05:35:59-08:00
updated: 2021-02-14T14:15:02-08:00
title: Firefox is causing video/voice call applications (Discord, Signal, etc) to lag significantly.
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1391894;1391923;1392023;
creator: ithinkler
content:
<p>Posting here at the recommendation of a friend. I'm completely at a loss to what is causing this issue, but when I have Firefox open, and go to enter a voice call on Discord or a video call on Signal, I get a severe (upwards of 5 seconds) lag on the call that makes it impossible to communicate. <strong>I am using desktop clients for both Discord and Signal,</strong> so my guess is that something about Firefox is severely taxing my internet (bandwith I think?), but I have no clear indication as to what is doing it or how to fix it. </p><p>This has only started happening since making the switch to Firefox (i.e. doesn't occur on Chrome). I thought it might have something to do with some of the anti-tracking extensions I had installed, but even with only Firefox Recommended extensions, and also with no extensions enabled at all, the issue persists. <strong>Starting a call after quitting Firefox encounters no lag issues.</strong> </p><p>The weird thing is that I can enter a video call on Signal, and then open a link to YouTube sent by someone I'm talking to, and I am able to navigate that specific website and watch videos perfectly fine with no lag on the video call, but the second I click the 'New Tab' button or navigate to any other kind of website, the lag spike starts. Closing the tab doesn't fix the issue, only closing the browser does.  </p><p>I tried doing a refresh of Firefox to see if that would resolve the issue, but it has made no difference to the problem. <strong>The only way I am able to be on a call in other programs is if I have Firefox closed.</strong> </p><p>I'm currently going to have to go back to Chrome in order to be able to play DnD with my online friends next week, but I was really starting to enjoy using Firefox so I'm hoping someone has an answer for what is going on so that it can be resolved. </p>


created: 2021-02-14T05:03:36-08:00
updated: 2021-02-14T08:11:09-08:00
title: Clicking on addons does NOTHING
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391940;
creator: TiredChromeUser
content:
<p>I've installed Autofill addon, it appears in the main taskbar now but when I click on it nothing happens. </p><p>Clicking on "Lightning" icon does nothing. </p><p>I don't see any new items in the right-click context menu either. I've installed another similar addon and it seems to be unusable as well. Reloading the page doesn't help. There are no errors in the console either. </p><p>How am I supposed to use addons on Firefox if none of them are working? </p>


created: 2021-02-14T04:37:35-08:00
updated: 2021-02-14T06:08:43-08:00
title: Toolbar size
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391902;
creator: liesimichael
content:
<p>Hallo.  I have a nice large Samsung Monitor, but the toolbar and Bookmarks toolbar are only thin ( 1 cm) high bands along the top, that I have trouble seeing ( even through glasses) can one make them bigger? couldnt find help when typing in "Toolbar size " on help search. Thanks Michael </p><p>I am running windows 10 and Firefox 85.0.2 64 Bit </p>


created: 2021-02-14T04:17:56-08:00
updated: 2021-02-14T04:17:56-08:00
title: Modo oscuro real (Dark mode) (menús también)
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: es
creator: herchi
content:
<p>cuando se pone el modo oscuro no todo se vuelve oscuro. </p><p>ni el menú superior: archivo - editar - ver - historial - marcadores - herramientas - ayuda sale muy claro. </p><p>ni la barra de marcadores </p>


created: 2021-02-14T04:02:29-08:00
updated: 2021-02-14T10:05:35-08:00
title: Config setting to reduce menu drag-drop sensitivity
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
answers: 1391901;1391962;
creator: mcguirev10
content:
<p>I only use bookmarks with folders and sub-folders in the toolbar. I run at a pretty high res with small fonts, and I find it very tricky to drag a new bookmark from the address bar into nested bookmark folders. If I stray past the edge of the folder listing for even a brief moment, Firefox opens a different sub-folder, or if I'm completely out of bounds it closes the folder and I have to start over. This is extremely frustrating, especially on bookmark folders where the starting hit-box is tiny (like my programming bookmarks called "dev"). </p><p>I am aware of the about:config setting <strong>ui.submenuDelay</strong> which fixes this problem when browsing through bookmark folders and sub-folders (at the cost of slower response-time initially opening any sub-folder), but for whatever reason, it doesn't apply to drag-drop for bookmarks. </p><p>Is there an equivalent for drag-drop operations? </p>


created: 2021-02-14T01:46:33-08:00
updated: 2021-02-14T06:56:30-08:00
title: how to open new link in a new tab browser
tags: desktop;tips;windows-10;firefox-850;
product: firefox
topic: tips
locale: en-US
answers: 1391912;
creator: mjb3838
content:
<p>I would like to open a new tab when I open a new link instead of the last page I am on falling behind. The old page should remain and new link/page open separately.  Example of what I would like.  I open Firefox and my homepage is yahoo. I click on a bookmarked tab to go to youtube it opens in a second tab. I want the first tab to stay open on my home page and a completely new tab open youtube. that makes two open tabs now </p>


created: 2021-02-14T01:37:51-08:00
updated: 2021-02-14T03:10:54-08:00
title: How do I block cookies on a per-domain basis?
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1391885;1391889;
creator: thunfremlinc
content:
<p>I currently need to use a site which loads up my browser with all sorts of tracking cookies. How do I disable cookies for just this site, and any other sites I may run into later where I'd like this behavior? </p><p>I don't want to disable cookies on every site, as that breaks a lot of things. I want to target the specific sites that should not be allowed. </p>


created: 2021-02-14T01:28:30-08:00
updated: 2021-02-14T01:28:30-08:00
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: fi
creator: sami2
title:
The new Firefox print preview modal experience lacks the option to customize the headers and footers

content:
<p>The option to customize the headers and footers is essential: in so many websites – online banking and a huge amount of other websites, when you print something (including printing as a PDF), there comes a bunch of not-wanted pages, too. So, when you can easily define what kind of info you actually want and need to display on a printout, it is really useful and helpful. But a simple ON/OFF approach definitely is not any helpful! For example, when I need no page count informations, I still may pretty much need to have date and time as it is not viewable otherwise from the (PDF or paper) printout. <strong>Please implement these features to the new print preview modal, too!</strong> Before that, I and loads of people stick to the classic experience. </p>


created: 2021-02-14T01:06:14-08:00
updated: 2021-02-14T05:57:51-08:00
title: Bookmarks reappearing also when cancelled
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391886;1391898;
creator: admin363
content:
<p>I recently updated Microsoft Office from 2016 to 2019. My bookmarks have been inflated, duplicated, ecc. The problem is when i eliminate the bookmarks that i donot need, they keep appearing / displaying again automaticaly. I have also said donot sync bookmarks but to no avail. </p>


created: 2021-02-13T22:44:56-08:00
updated: 2021-02-13T23:02:17-08:00
title: How do I get Firefox (MAC) to open pdf in Acrobat instead of in Ofidocs?
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391852;1391854;
creator: macntory
content:
<p>My Firefox keeps opening pdf's using Ofidocs instead of in pdf Acrobat. How do I get rid of Ofidocs so it will open using pdf Adobe? </p>


created: 2021-02-13T21:03:48-08:00
updated: 2021-02-14T08:32:23-08:00
title: Google Form always trigger a Captcha when I use Firefox to submit form. No issue when using Chrome
tags: desktop;tips;windows-10;firefox-850;
product: firefox
topic: tips
locale: en-US
answers: 1391938;1391945;
creator: sgmike0297
content:
<p>Firefox is my default browser. Everytime I uses Firefox to submit a Google Form , it will trigger a Captcha  for me to complete before final submission. But when I switch to Chrome, submitting the same Google Form, I do not get a Captcha verification. </p><pre>I even give FireFox a "Refresh Start" it does not help. </pre> <p>Hope someone can asist me on a work around and counitue to use Firefox for Google Form . </p><p>Thanks </p>


created: 2021-02-13T19:35:50-08:00
updated: 2021-02-13T19:35:50-08:00
title: Delta.com not working
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
creator: RRomer
content:
<p>I tried to login to my <a href="http://Delta.com" rel="nofollow">Delta.com</a> on my IMac today and username and password are not recognized. Tried to search for a flight and website would not process. Was working fine a couple of days ago. Tried using Chrome and Safari and the worked perfectly. Does anyone know what might be causing this problem ? </p>


created: 2021-02-13T19:07:11-08:00
updated: 2021-02-14T05:47:38-08:00
title: A Bookmarks problem
tags: mac-os;desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1391857;1391895;
creator: letchk1pk
content:
<p>I am a Golf Tragic and I hoard a lot of Golf Videos in my Bookmarks.  Problem is now they are taking up too much space in my Bookmarks, so I am trying to work out how to set up in Bookmarks a generic Folder called Gold Stuff which will allow me to hoard all of these videos in just 1 spot. Thanks, Pete </p>


created: 2021-02-13T18:58:58-08:00
updated: 2021-02-13T18:58:58-08:00
title: Full screen mode watching streaming video not working
tags: desktop;other;windows-10;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
creator: sigsky
content:
<p>I watch a lot of sports on my large desktop monitor, mostly via "Watch ESPN using ESPN3, ESPN+, SEC, and ACC. Within the last few days going to full screen mode leaves me with narrow black bars on both sides and the bottom, with none at the top. This happens on my desktop and twp laptops that I use.  This is happening in Firefox but Microsoft Edge is still showing these same videos with absolutely no borders, like Firefox used to do. I love Firefox but will be using Edge to watch my sports until this is resolved.  I "sync" Firefox with all three computers so may some inadvertent setting is affecting them all. Strangely, this doesn't seem to be affecting You Tube </p>


created: 2021-02-13T18:22:02-08:00
updated: 2021-02-14T02:54:06-08:00
title: Why can't I load Firefox on my Windows 10 machine?
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
answers: 1391888;
creator: xboeing
content:
<p>Why can't I load Firefox on my Windows 10 machine? </p><p>I've cleaned out my temp folder.  Now what? </p>


created: 2021-02-13T17:21:08-08:00
updated: 2021-02-14T08:36:47-08:00
title: Firefox still thinks I'm not in the UK after using VPN
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391828;1391878;1391896;1391897;1391904;1391907;1391916;
creator: arism74
content:
<p>Hello </p><p>Recently I bought Nordic VPN and since I connected to one of its servers abroad, Firefox still thinks I'm outside the UK, even if I've switched to UK servers and even if I turn it off. So now I can't watch BBC iplayer. </p><p>I looked at other simliar threads but none of the solutions I read there works. I've cleared cache, switched to offline mode and online mode again, etc. Nothing. </p><p>I'm on Windows 10, 64-bit, desktop browser. Any tips on how to solve this would be great. </p><p>Best Aris </p>


created: 2021-02-13T16:38:04-08:00
updated: 2021-02-13T17:00:47-08:00
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1391826;
creator: d-s-strahan
title:
Mozilla worked fine until today. Now either can't log into my USA network site or bypasses my Login so I can't work from my Home site

content:
<p>I have no idea. I thought the problem was site was overloaded. Message was too many logins. Then it let me in thru sites listed at bottom, but didn't have me log in, even if I logged out. i HAVE LOOKED AT HELPS, BUT SHOWS TOO MANY UNASSOCIATED ONES. </p>


created: 2021-02-13T16:08:21-08:00
updated: 2021-02-14T15:43:00-08:00
title: Your reluctance to talk (never mind listen) to your users.
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1391827;1391893;1391934;1391941;1391943;1392032;
creator: iDontWantAnAccountISimplyWantToAskAQuestion.20.browseruk
content:
<p>My question: How do I disable "Download firefox update" nag? </p><p>More importantly; how do I stop your software -- running on MY computer -- from sending who knows what private information to your servers when it "checks for updates"? </p><p>But mostly, how did your once 32% market share fall to <a href="https://www.oberlo.com/statistics/browser-market-share|3%" rel="nofollow">https://www.oberlo.com/statistics/browser-market-share|3%</a>? </p><p>Maybe, because you stopped listening to your users and decided that "YOU KNOW BEST"! </p><p>The once champion of User rights now imposes itself on those few fools that continue to use it. You have to "sign up" to even ask a question. And woe betide that you want to enjoy a stable browser that doesn't force you to accept changes that break websites you rely upon, because some faceless, nameless do-gooder developer in Wisconsin decided ... </p><p>Engage me. I dare you to engage me. I won't swear at you. Nor accuse you *as an individual* of anything; but I will debunk your (the Mozilla collective) idea that "You know best". </p>


created: 2021-02-15T15:19:14-08:00
updated: 2021-02-15T15:19:14-08:00
title: Why is the background color of my file download button White?
tags: mac-os;desktop;customize;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: AMCarter3
content:
<p>The background color of the button that pops up in Firefox to approve downloading a file turned White making the text in the button impossible to see. I've looked in Preferences and cannot find anything that controls the color of this button. I've also looked in the preferences for my computer. This is happening on my Macbook Air M1 with Big Sur. Anyone know how to control this color? </p>


created: 2021-02-15T15:17:18-08:00
updated: 2021-02-15T15:17:18-08:00
title: Clearing cookies and cache does not stop tracking by website
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
creator: GuyDean
content:
<p>I've cleared my cache, deleted all cookies, shut down Firefox and restarted it, and even went so far as to shut down my desktop computer and restart it, BUT, I still have problems with a website tracking me.  How are they tracking me?  What am I missing?  How do I erase or delete all traces of my having visited that website?   </p><p>Thanks in advance.   </p><p>Guy. </p>


created: 2021-02-15T14:43:03-08:00
updated: 2021-02-15T14:43:03-08:00
title: Firefox restoring unwanted deleted bookmarks when synced
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: en-US
creator: firedog194859
content:
<p>Whenever I sync, Firefox restores bookmarks that I have deleted in the past. I only want to keep all my devices synced with my main Firefox app on my computer.  Is there any way to avoid this problem? </p><p>Thanks </p>


created: 2021-02-15T14:39:15-08:00
updated: 2021-02-15T14:39:15-08:00
title: Fifefox SUCKS!
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: MysticMan
content:
<p>Can anyone tell me how Firefox went from being what I considered the best browser available to being as useless as it has now become? Name any problem that you can have with a browser, and I am  having it with Firefox. Just getting to this site using FF was a challenge. I had to wait and wait until the icon finally stopped spinning and the site finally loaded. Web pages previously loaded almost instantly, now there is a delay in loading every single site that I visit. Sometimes FF simply doesn't work at all. Bookmarks have the same problem, some times it works and sometimes it doesn't. And, with each update FF just seems to get worst. I am using the 64Bit version is x86 any better? Bye the way I have used all the tools, tips, suggestion and everything, including completely removing FF from the registry but nothing has helped. The sad part is FF had most of the options that I needed while all the other browsers were too limited for my requirements. Why did the old FF work so well and the current version hardly works at all? I am using FF on Windows 10 but it was pretty much the same on Windows 7. </p>


created: 2021-02-15T13:39:03-08:00
updated: 2021-02-15T14:51:45-08:00
title: Win10 v2004 Cannot Install, Uninstall or Refresh Firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1392330;1392331;1392333;1392336;1392338;1392345;
creator: rsw1941
content:
<p>Setting up newer computer.  Cannot Install Firefox because Firefox installer insists Firefox must be closed first.  Task Manager insists it is not open.   </p><p>Please see attached PDF.  RATS! PDF is not allowed.  OK, see bunch-of-images.  1st image is from 2/14.  All others 2/15 </p><p>Thank you, rsw1941 </p>


created: 2021-02-15T13:05:17-08:00
updated: 2021-02-15T13:05:17-08:00
title: Extensions for Meet
tags: desktop;customize;windows-10;firefox-850;
product: firefox
topic: customize
locale: en-US
creator: simoneferrario
content:
<p>I'm using FF browser since many years And I'm very happy, but now using Meet I cannot find a valid Grid extension in order to manage partecipants viewing during meeting. Which is the best extension and it should ne setting in order to customize view? Please considering that I'm using some restrictions: Privacy Badger, Ghostery, AdBlocker, AdGuard. Thanks in advance for your reply. </p> <dl><dd>)) </dd></dl>


created: 2021-02-15T12:19:55-08:00
updated: 2021-02-15T13:49:57-08:00
title: BarTender Software No Longer Shows Printer Status
tags: desktop;other;windows-10;firefox-850;firefox-8502;
product: firefox
topic: other
locale: en-US
answers: 1392311;1392318;1392321;1392328;
creator: MikeInENC
content:
<p>I know this is a longshot.  I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc.  Now my PC was wiped out and Windows 10 as part of my company's initiative to get everyone up to Windows 10.  BarTender uses a driver to talk to your print drivers and provide a status back to the BarTender server and webpage that we use.   After the move to Windows 10 Firefox will not work with BarTender.  It works in MS Edge and Chrome.   </p><pre> I've got a ticket into Seagull Scientific and I can foresee how this will go.  They will point me back to Firefox and then I'll get pointed back to the vendor.   I know it will be hard to find someone with a similar issue.  But maybe someone had some issue with another driver, etc that stopped talking to Firefox.    </pre> <pre>I've tried to turn off all of Firefox's protection stuff that might be interfering and still not working.  </pre> <pre>I have used Firefox and prefer it over any others.   But I also don't like the idea of having to change browsers depending on what I'm doing.   Besides, this software I have to regularly use.   So if I can't find a solution I may have to abandon use of Firefox. </pre>


created: 2021-02-15T12:18:26-08:00
updated: 2021-02-15T13:45:22-08:00
title: Kerberos authentication fails for Firefox flatpak
tags: linux;desktop;privacy-and-security_1;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1392302;
creator: dan.j23
content:
<p>I have a kerberos token on my machine, and I followed instructions like: <a href="https://auth.docs.cern.ch/user-documentation/kerberos-authentication/" rel="nofollow">https://auth.docs.cern.ch/user-documentation/kerberos-authentication/</a> to allow firefox to trust a specific domain for Kerberos authentication. </p><p>The change I made works fine for my Mac. </p><p>However, when I try to authenticate within firefox on Linux (ArchLinux 5.10.15-arch1) it does not succeed. I suspect it is related to the fact that Firefox, there, is a flatpak and perhaps can't access the kerberos token? Is there a way around that? </p>


created: 2021-02-15T11:55:18-08:00
updated: 2021-02-15T13:42:10-08:00
title: How to stop Firefox suggesting "Search with Google" or "Search with Amazon"
tags: desktop;beta;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1392322;1392323;1392326;
creator: cewinter
content:
<p>Previously discussed here: <a href="https://support.mozilla.org/en-US/questions/1311003" rel="nofollow">https://support.mozilla.org/en-US/questions/1311003</a>. Toggling browser.urlbar.update2 = true used to fix it, but no longer works. </p><p>I'm using 86.0b9 (64-bit) with both an address bar and search bar. Recently, if I type a g into the address bar the second suggestion is "search with google directly from the address bar. Typing an a does the same thing for amazon, w for wikipedia, etc. Search suggestions are turned off. Top sites are unchecked in the address bar settings. All Firefox home content is unchecked in settings.  </p><p>Is it possible to remove these "search with" suggestions from the address bar drop down?  Thanks. </p>


created: 2021-02-15T11:28:34-08:00
updated: 2021-02-15T12:55:14-08:00
title: Getting this message: A website is slowing your browser. Stop it or wait?
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392312;
creator: lynniedear
content:
<p>Within the past week I am suddenly getting this message (in a yellow bar at top): A website is slowing your browser. Stop it or wait?  I click stop it but it doesn't stop it very quickly. I have tried all of the clearing cache/cookies, etc. solutions and nothing is working. I have always set my preferences to clear cookies/cache/history upon closing the browser. Don't know why this is happening or how to fix. Please help... Thank you </p>


created: 2021-02-15T10:23:37-08:00
updated: 2021-02-15T10:28:26-08:00
title: Print Preview takes two minutes to load
tags: mac-os;desktop;fix-problems;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392250;1392252;
creator: jimmosk
content:
<p>When I try to print anything in Firefox, the print preview window comes up with a spinning cursor where the page preview belongs, and it takes two minutes before it goes away and the actual preview appears. Only then can I actually print. Whatever process is taking two minutes even prevents me from quitting Firefox -- if I try to quit within that two minutes the FF window does close, bu* Bulleted list itemt the app itself doesn't shut down (as seen from the icon in the dock) until those two minutes have elapsed. </p><p>I can bypass the wait by clicking Print Using System Dialogue at the bottom right of the preview window, so I have a workaround. (Although whatever process it's waiting for is still going on, since I still can't quit FF until those two minutes elapse!) </p><p>Thanks for any help! </p>


created: 2021-02-15T10:20:00-08:00
updated: 2021-02-15T10:56:30-08:00
title: Can't Delete Bookmarks
tags: desktop;bookmarks;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1392266;
creator: janetbeckstrom
content:
<p>I would like to remove 2 bookmarks from my bookmark toolbar and I haven't been able to do it. I've followed multiple instructions for different ways to do it, and they just don't work. For example, I right click on the bookmark and one of the options I get is "Delete." But when I select Delete, nothing happens. I have also tried this: Click on Bookmarks menu &gt; Click on Show all bookmarks &gt; Click on Bookmarks toolbar &gt; Right click on the bookmark &gt; Click on Delete. Nothing happens. The same thing is true for all my toolbar bookmarks and Bookmarks menu. </p><p>I am using Firefox for Mac 85.0.2 on my MacMini running OS 10.13.2 </p><p>I would be grateful for any suggestions. </p>


created: 2021-02-15T10:14:53-08:00
updated: 2021-02-15T10:58:04-08:00
title: Firefox crashes immediately after new installation
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392267;1392268;
creator: jason90
content:
<p>Hi, </p><p>Just downloaded and installed Firefox on a new laptop and immediately it crashes and will not run at all. </p><p>This cannot be normal. </p><p>How can I get it to work? </p><p>Jason </p>


created: 2021-02-15T10:13:48-08:00
updated: 2021-02-15T12:43:27-08:00
title: Lost all Bookmarks
tags: desktop;bookmarks;windows-10;firefox-850;
product: firefox
topic: bookmarks
locale: en-US
answers: 1392269;1392279;1392298;1392300;1392301;1392303;1392306;
creator: km0m
content:
<p>Firefox has a banner at start-up asking if I wanted to speed it up. I did the Fresh because it said it would keep all my bookmarks. But they were all deleted!! It is stopping me from bookmarking anything now. I tried to restore with a back-up date and it shows the file was empty.  Help, Please! </p>


created: 2021-02-15T10:12:29-08:00
updated: 2021-02-15T10:12:29-08:00
title: Cursor position in changed New Tab
tags: windows-7;desktop;tabs;firefox-850;
product: firefox
topic: tabs
locale: en-US
creator: mail226
content:
<p>I'm using Firefox 85.0.2 (64-bit) under Windows 7 on a desktop PC. </p><p>I've noticed a curious effect with the last two Firefox upgrades. </p><p>I have <a href="https://www.google.co.uk/" rel="nofollow">https://www.google.co.uk/</a> set as the default new tab site.  Previously, opening a new tab automatically placed the cursor neatly into the Google search box; now it's positioned at the front of the URL in the Firefox address display. </p><p>If I go to the same Google site manually or from my bookmarks, the cursor obediently arrives in the search box.  Is there any way of achieving this with the New Tab setting? </p><p>Many thanks. </p>


created: 2021-02-15T10:05:36-08:00
updated: 2021-02-15T10:42:28-08:00
title: Confused about bookmarks recovery.
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1392247;1392251;1392259;
creator: CiaoBella1
content:
<p>I have never, to my recollection, lost bookmarks in the 17 years of using FF. </p><p>They are in other profiles, but I keep having to switch profiles due to terrible interruptions by script and/or a webpage is slowing down your browser ERRORS. </p><p>I thought support said I could transfer saved bm (from another profile) to desktop and recover from there, but a few files showed up ONLY after I signed up to sync.  I do not use another device that saves bookmarks, so sync is actually not an option.  However, as I said above, in the Restore function (library) (bookmarks) - the only time I could <strong>see the</strong> saved <strong>files </strong>was<strong> after</strong> syncing. </p><p>They did not transfer. Hence the confusion. </p><p>Thank you. </p>


created: 2021-02-15T09:43:30-08:00
updated: 2021-02-15T11:54:55-08:00
title: Access Denied Message
tags: mac-os;desktop;websites;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392239;1392240;1392281;1392293;
creator: stunic99
content:
<p>I have always been able to sign into my Costco account using Firefox until lately.  Now when I try I get the following error message.  Your help in solving this would be most appreciated! </p><p>Access Denied You don't have permission to access "<a href="http://www.costco.ca/Logon" rel="nofollow">http://www.costco.ca/Logon</a>" on this server. </p><p>Reference #18.d73a2217.1613410453.54710aa4 </p>


created: 2021-02-15T09:26:10-08:00
updated: 2021-02-15T11:53:32-08:00
title: Unauthorized device in my account, can't delete them
tags: desktop;privacy-and-security_1;windows-10;firefox-850;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1392242;1392256;1392263;1392290;
creator: oliverbanasiak
content:
<p>Hey! </p><p>In my managed devices I have a Firefox on iOS (nobody of me or my family uses apple devices) and it seems that someone has access to my password or get's syncs because my netflix account is constantly being logged in somewhere in Stockholm (I'm in the other end of the country so no-one is near that) and I would need to delete all devices which is in the Device Managers. </p><p>Problem is that there is no Disconnect, only Download button. </p>


created: 2021-02-15T09:24:49-08:00
updated: 2021-02-15T10:12:36-08:00
title: Sync Firefox in dual boot with Ubuntu 20.04.1 and Windows 10
tags: linux;desktop;sync;firefox-850;
product: firefox
topic: sync
locale: en-US
answers: 1392245;1392246;
creator: johanna.czech
content:
<p>Hello dear Firefox community, </p><p>I'd like to sync my Firefox of my Windows 10 and Ubuntu 20.04.1. The only option available for me in the sync menu is to scan a QR-code which does not work in dual boot system. Do you have any ideas what to do? Thank you very much already!  -Jo </p>


created: 2021-02-15T09:19:39-08:00
updated: 2021-02-15T09:19:39-08:00
title: watching Netflix on Firefox does not work
tags: linux;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: johanna.czech
content:
<p>Hello dear community, </p><p>I recently switched to a dual boot system and got Ubuntu 20.04.1. If I want to watch Netflix for example I cannot because of DRM settings (at least the pop-up of Firefox says so). Other video and audio content is working fine so far. The guidelines on what to do to solve the problem like this </p><p><a href="https://support.mozilla.org/en-US/kb/enable-drm?as=u&amp;utm_source=inproduct" rel="nofollow">https://support.mozilla.org/en-US/kb/enable-drm?as=u&amp;utm_source=inproduct</a> </p><p>won't work unfortunately.  Does someone have any other idea what to possibly do? </p><p>Thanks a lot for your help! -Jo </p>


created: 2021-02-15T09:02:36-08:00
updated: 2021-02-15T09:02:36-08:00
title: Bac sy
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: vut23623
content:
<ul><li> # Bulleted list item* <a href="http://example.com" rel="nofollow">[http://example.com Bulleted list item</a>] </li></ul>


created: 2021-02-15T08:22:25-08:00
updated: 2021-02-15T11:20:27-08:00
title: Firefox opening multiple windows and instances upon startup, taking all resources
tags: desktop;fix-problems;windows-10;firefox-850;firefox-8502;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392273;1392278;
creator: stevesarno
content:
<p>Upon startup, firefox opens multiple windows and instances, essentially utilizing all of the resources, and freezes up the computer and keeps me from accessing any other functions. An error box(es) pops up stating that Firefox is already running but not responding, and as quick as I can hit the "close Firefox" button (when it lets the mouse work), more just pop up behind it. I keep clicking (when resources let me) and they just keep multiplying, until eventually everything just freezes up and the only thing left to do is a hard power down using the power button. </p><p>For reference, this is an older laptop (HP dv6-6135dx running Windows 10 Home) that is seldom used. It had been sitting for several months, and when I first turned it on it was fine. There were several windows updates downloading, and I had opened Firefox, which gave me a pop up that said something to the effect of "it looks like you haven't used firefox in a while, would you like to refresh" or something like that, so I selected yes to refresh. Firefox shut down briefly and then came back up and seemed to be working fine. The problem occurred when I restarted the computer to complete some of the installs. As soon as it came back up, Firefox went on the warpath, behaving as described above, and completely taking over the computer rendering it unusable. I have shut down and restarted several times using the power button, but each time it goes back to the same behavior. </p><p>So, my ultimate question is: Since I can't access anything on the computer due to this problem, is there any way to boot up around this issue and perhaps remove/disable Firefox? Again, just to be clear, once the computer has booted up I can do absolutely nothing as all of the resources are sucked up by Firefox and I can not get anything else to open. Occasionally it will allow me to move the mouse slightly, but only for a split second or so. </p><p>Any help would be greatly appreciated. Thanks. </p>


created: 2021-02-15T08:04:20-08:00
updated: 2021-02-15T15:51:51-08:00
title: Tabs unpinning
tags: desktop;websites;windows-10;firefox-850;
product: firefox
topic: websites
locale: en-US
answers: 1392212;1392228;1392357;1392358;
creator: derek_mack
content:
<p>I have several pinned tabs.  </p><p>For some reason, the Instagram tab keeps unpinning, I have no idea why and I have not found any solutions in forum threads.  </p><p>For clarity, all of my pinned tabs re-open and the tabs are in the same pinned order on starting up Firefox as they were when I closed it, apart from the Instagram one. It has come out of the pinned area where it was amongst the other pinned tabs and is always there as an unpinned tab, on the right hand side of all the pinned tabs.  </p><p>If i right click it, I get an option to pin, Once pinned, if i right click, I get the option to unpin, so it's definetly there as an unpinned tab. This only stated happening recently, prior to that there was no issue. It only happens with the Instagram tab, all others remain as they were </p><p>Has anyone else got this isue and is there a fix? </p><p>TIA </p><p>Derek </p>


created: 2021-02-15T08:00:58-08:00
updated: 2021-02-15T08:07:16-08:00
title: Using the Search box in Preferences causes program to freeze
tags: linux;desktop;fix-problems;firefox-850;firefox-8501;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392210;
creator: Harry.Skelton
content:
<p>I went to change a few parameters within Firefox (running on Linux) and clicked on the Search Preferences box. When I tried to type the whole program froze. Would not close when the close window button was clicked. Had to use a Kill App program to kill -9 the bugger. Any fixes/work arounds? </p>


created: 2021-02-15T07:47:57-08:00
updated: 2021-02-15T09:19:41-08:00
title: Cannot install Firefox on Windows because 7-Zip is blocked by Group Policy
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1392224;1392226;1392236;
creator: graham.e
content:
<p>This question has been asked and answered many times before (e.g., <a href="https://support.mozilla.org/en-US/questions/1088420" rel="nofollow">https://support.mozilla.org/en-US/questions/1088420</a>, <a href="https://support.mozilla.org/en-US/questions/1157159" rel="nofollow">https://support.mozilla.org/en-US/questions/1157159</a>, <a href="https://support.mozilla.org/en-US/questions/1110373" rel="nofollow">https://support.mozilla.org/en-US/questions/1110373</a>) but none of the solutions suggested are amenable to me.  I need a way of installing Firefox on Windows that does not involve 7-Zip, which is blocked by my IT department, in any form.  Is it possible? </p>


created: 2021-02-15T07:34:19-08:00
updated: 2021-02-15T15:08:12-08:00
title: Firefox crash
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1392350;
creator: oleg.mashkarin
content:
<p>Hello, everybody I am having issue lately with my firefox. It crashes about every 5-15 mins. I've done all recomendations, but nothing helps. It crashes without any messages or reports. Just closing whole firefox. It has nothing to do with extensions, because it has been crashing in safe mode. </p><p>P.S. I checked about:crashes. It shows nothing. And done all recomendations </p>


