# 2021-yearly-ff-questions-en-us

created: 2021-08-19T11:03:43-07:00
updated: 2021-08-19T13:14:14-07:00
title: update firefox
tags: windows-7;desktop;download-and-install_1;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1436669;1436670;
creator: jbeno
content:
<p>After installing R9.1  MY Bookmarks have disappears Also my safe passwords, I can not find them anywhere. Please Help </p>


created: 2021-08-19T11:03:35-07:00
updated: 2021-08-19T13:17:54-07:00
title: While on FireFox, I get a message page related to IE
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436671;1436672;
creator: kellyrthompson
content:
<p>I've tried to open a few pages, the latest being Pinterest and I get a page stating  "[page] is no longer supposed on Internet Explorer."  But I don't use IE and am on FireFox 91.0.1.  Any ideas? </p>


created: 2021-08-19T11:01:19-07:00
updated: 2021-08-19T12:00:30-07:00
title: Import Extensions from Chrome
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1436649;
creator: rondoyle
content:
<p>Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I know how to do.  </p><p>TIA! </p><p>Ron </p>


created: 2021-08-19T10:57:14-07:00
updated: 2021-08-19T15:24:21-07:00
title: Bookmarks in updated Firefox gone.
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1436643;1436653;1436694;1436701;1436732;
creator: pamzora
content:
<p>Firefox automatically updated to 91.0.1 and now all my bookmarks are gone.  None of the recommended fixes are working.  Any help appreciated! </p>


created: 2021-08-19T10:37:49-07:00
updated: 2021-08-19T13:20:14-07:00
title: New ver 91.0.1 immediately won't load some pages, give weird results
tags: desktop;fix-problems;windows-10;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436674;
creator: dimicco1
content:
<p>Today installed latest update and immediately won't load some sites. Ex. Reddit. Very slow for some sites to load. Also, a pretty pedestrian search gives results all in other languages. Very strange. </p><p>Anyone else having problems with this update. What to do?? NO OTHER CHANGES TO MY laptop. Have rebooted, have cleared cache. Have tested against other browsers. It's the update. </p><p>Thank you. </p>


created: 2021-08-19T09:48:58-07:00
updated: 2021-08-19T13:52:15-07:00
title: Youtube videos lags at random times (didn't tried with other video platforms)
tags: linux;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436688;
creator: unnatshaneshwar
content:
<p>I am on arch linux with firefox version 91.0 and I recently left firefox (i think at version 89) tried out some other browsers for a while but came back to it and now it was version 91.0 and now I am noticing some lags/frame rate degrade at random times and I didn't found a relevant solution any where </p><p>I also tried h264ify as I read about the video codec youtube uses but that didn't fixed it and also tried a solution on the forum that said to disable H264 plugin and enable h264ify but that didn't worked as well </p><p>Processor: Intel i3-4130 (4) @ 3.400GHz GPU: Intel 4th Generation Core Processor Family RAM: 4gb </p><p><br> here is some more information about my processor and gpu fetched from lspci: </p> <h6 id="w_">====================================</h6> <p>00:00.0 Host bridge: Intel Corporation 4th Gen Core Processor DRAM Controller (rev 06) 	Subsystem: Lenovo Device 367d 	Flags: bus master, fast devsel, latency 0 	Capabilities: [e0] Vendor Specific Information: Len=0c  	Kernel driver in use: hsw_uncore </p> <h6 id="w__2">====================================</h6> <pre>00:02.0 VGA compatible controller: Intel Corporation 4th Generation Core Processor Family Integrated Graphics Controller (rev 06) (prog-if 00 [VGA controller]) </pre> <p>	DeviceName:  Onboard IGD 	Subsystem: Lenovo Device 367d 	Flags: bus master, fast devsel, latency 0, IRQ 28 	Memory at f7800000 (64-bit, non-prefetchable) [size=4M] 	Memory at e0000000 (64-bit, prefetchable) [size=256M] 	I/O ports at f000 [size=64] 	Expansion ROM at 000c0000 [virtual] [disabled] [size=128K] 	Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- 	Capabilities: [d0] Power Management version 2 	Capabilities: [a4] PCI Advanced Features 	Kernel driver in use: i915 	Kernel modules: i915 </p>


created: 2021-08-19T09:47:07-07:00
updated: 2021-08-19T10:22:13-07:00
title: pages not rendering correctly
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436610;1436619;
creator: nordstrom1
content:
<p>This morning Firefox 91.0.1 stopped rendering pages correctly on my iMac (OS 10.12.6). Pages appear almost devoid of color or background images and layers are bleeding through from behind (see attached image). No shading, text colors are blue instead of black on some pages. Very strange. Any ideas for a fix? Thanks! </p>


created: 2021-08-19T09:25:06-07:00
updated: 2021-08-19T10:14:17-07:00
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436612;1436617;
creator: nameyourgame
title:
Firefox stopped loading webpages/ full graphics on Mac 11.5.2 but Chrome, Safari still all load/ work fine.

content:
<p>I woke up yesterday morning to Firefox 91.0.1 suddenly no longer working properly on my MacBook Air 13-inch, 2017 w/ Intel Core i7 that was running Mac OSX 11.51. I assumed I had to update my OSX, which I did to 11.5.2 but the  issue still remained. Webpages won't load fully nor will graphics or images fully load even though Chrome and Safari webpages load just fine still.  </p><p>I uni-installed and deleted Firefox before re-downloading and re-installing and still same problem.  </p><p>I haven't found any issues yet on this Mozilla Support Forum as every posting or article I've followed to try troubleshooting as gotten me exactly nowhere. </p>


created: 2021-08-19T08:47:00-07:00
updated: 2021-08-19T10:53:39-07:00
title: How prevent losing favorite websites after every Firefox upgrade?
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436624;1436634;
creator: ehw3
content:
<p>Hope I selected correct topic.  Currently running v. 91.01 (64bit) on Mac (MacOS 11.5.2)  For last several months every time I upgrade I lose the favorite websites that appear upon opening Firefox.  I have seen some threads that discuss having alternative profiles and I think I have 2, but there is no way to tell what is in either one. Can anyone help me find a way to prevent losing this information every time there is an update. This has reached the point that I must chose between staying up to date and having a convenient browser. Or between using Firefox and Safari. Looking forward to your suggestions. ehw </p>


created: 2021-08-19T08:38:56-07:00
updated: 2021-08-19T14:19:27-07:00
title: Firefox 94.0.1 (64 bits) freezes when trying to download
tags: desktop;fix-problems;windows-10;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436677;1436685;1436691;1436696;1436704;
creator: marcovelo
content:
<p>Hello, </p><p>I noticed recently that Firefox 91.0.1 (64 bits) freezes on my PC Windows 10 when I try to download a file, or even to modify download settings in the parameters page. </p><p>So, I have deleted all hystory, cookies, and cache and I started in "fail safe mode" (extensions disabled), but same problem.... So I created a fresh new profile, and it worked Ok ! No freeze, no problem. </p><p>I have probably a conflicting setting in my main profile, but which one ? How to find it ? </p><p>Thank you by advance if you you have any idea to help me. </p><p>Marco </p>


created: 2021-08-19T08:37:17-07:00
updated: 2021-08-19T11:09:40-07:00
title: Problemi yahoo.com o yahoo.it
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: it
answers: 1436640;
creator: ninotuscia
content:
<p>Salve, da oggi 19ago2021 firefox non si connette alla pagina <a href="http://yahoo.com" rel="nofollow">yahoo.com</a> o <a href="http://yahoo.it" rel="nofollow">yahoo.it</a>, mentre con OPERA va tutto bene. Sapete cosa è successo e come risolvere? premetto ho già cancellato la cronologia e ripristinato firefox ma tutto inutile. Attendo fiducioso un aiutino, Grazie. NIno </p>


created: 2021-08-19T08:29:59-07:00
updated: 2021-08-19T15:13:56-07:00
tags: desktop;cookies;windows-10;firefox-910;
product: firefox
topic: cookies
locale: en-US
answers: 1436678;1436729;
creator: k12qq-jonathan
title:
Getting logged out of one single site, all saved account info is gone, am not closing FF, just that one page.

content:
<p>On just one website I am having this issue. When I close just that one page, with FF still open on other browser pages, I am not only logged out, but all my information is lost and I have to set up the account each subsequent visit. Every single time.  Their cookie still appears in the list, but now Ionly see one cookie for each site, not the breakdown I used to see I don't know how many cookies are actually still there, or if any "sub" cookies have been deleted. I do not clear cookies on full closure of FF and this only occurs on this one website that I visit. That same site viewed on my phone stays logged on and keeps all my info etc. Any suggestions will be appreciated. </p>


created: 2021-08-19T08:11:45-07:00
updated: 2021-08-19T08:12:09-07:00
title: White bar above Firefox window (not title bar)
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436584;
creator: Naglejshij1
content:
<p>Hi,  I have noticed recently that I have a problem on my work laptop. When I maximize a firefox window on my laptop screen (placed below) a white bar approximately 10 pixels in height appears at the bottom of my second screen (placed above laptop screen). It overlaps windows that i have on my second screen and looks pretty frustrating in general. </p>


created: 2021-08-19T08:10:14-07:00
updated: 2021-08-19T10:27:14-07:00
title: Firefox wont load pages unless I clear history
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436620;
creator: mgibson11
content:
<p>FIrefox has really slowed down over the last three months, to the point where it just wont load pages unless I clear the history. This is especially the case with google web apps. I did the firefox reset, turned off extentions, and this isn't a computer issue since its not present on other browsers. I dont want to give up on firefox, but this is a deal breaker if it cant do its core functionality. other people must be having this problem and leaving in droves! </p>


created: 2021-08-19T08:05:35-07:00
updated: 2021-08-19T10:27:35-07:00
title: Firefox 91 graphics and UI messed up
tags: mac-os;desktop;fix-problems;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436621;
creator: chris.roscius
content:
<p>Basically, PC and Mac OS&lt; updated Firefox 91, and get these lines and missing graphics. Slow. Reinstalled. Refreshed. Fresh install. All 64 bits Win Home and Mac OS... WHAT IS GOING ON? This is the first time ever, in all browsing history, that a browser comes with lines or missing polygons...It is bad enough that I took refuge with Safari or Chrome. Even Check box below, "Email Me" I cannot see a checkmark appearing.. </p>


created: 2021-08-19T08:03:13-07:00
updated: 2021-08-19T13:31:10-07:00
title: Bug in Latest Release 91.0.1
tags: desktop;fix-problems;windows-81;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436679;
creator: rupedoggy
content:
<p>I just installed the latest Firefox relese (91.0.1) to my Windows 8.1 PC. I have restarted FF and also since this bug re-booted the PC, and tried FF in troubleshoot mode. All same issue. </p><p>Ebay checkout is not working, when it was immediately before - you go to checkout, and it just sits on the page, without the 'pay' button appearing (just spinning disc) you click to go through to either PayPal or enter Credit card details ever coming up. The page stalls. This exact page was working fine immeditely before the FF update download and install, and it does work fine on other Browsers, because I just used Chrome and completed the transaction as normal, so this is DEFINITLY an issue with the new update. Please fix ASAP, and roll back in the mean time. </p>


created: 2021-08-19T07:51:07-07:00
updated: 2021-08-19T13:57:34-07:00
title: Download difettoso?
tags: linux;desktop;download-and-install_1;firefox-910;
product: firefox
topic: download-and-install
locale: it
answers: 1436575;1436578;1436589;1436592;1436593;1436645;1436692;
creator: onosperandeo
content:
<p>Scarico un file – Faccio click per installare – Giungo a Ubuntu Software, che mi dice: «Installazione del file non riuscita: file non supportato». Mi è accaduto con più applicazioni. In passato non incontravo questo problema, così come non lo incontro se provo con un altro browser. </p>


created: 2021-08-19T07:44:40-07:00
updated: 2021-08-19T15:34:23-07:00
title: Big Sur Update & Firefox are not friendly.
tags: mac-os;desktop;other;download-and-install;escalate;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436738;
creator: ccrum
content:
<p>I just recently updated my Macbook Air to Big Sur and downloaded Firefox to use as my default browser.  Installation went smoothly and I am able to use the program as intended.  When I click on an external link, an window pops up and tells I do not have permission to open the app and to contact my computer or network administrator for support. </p><p>I am not computer savvy when it comes to programming and would love any help anyone has to offer. </p><p>Most appreciative. </p>


created: 2021-08-19T07:42:48-07:00
updated: 2021-08-19T09:56:22-07:00
title: using an older version of firefox can corrupt bookmarks and browsing history version 90
tags: desktop;bookmarks;windows-10;firefox-910;firefox-9101;
product: firefox
topic: bookmarks
locale: en-US
answers: 1436604;
creator: l.demarialopez
content:
<p>Hello, </p><p>Since a few days Firefox starts with the same message: using an older version of firefox can corrupt bookmarks and browsing history.... the current version is 90 and is updated to 91.0.1 </p>


created: 2021-08-19T07:41:04-07:00
updated: 2021-08-19T14:59:39-07:00
title: My Yahoo - Firefox compatibility issue?
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436680;1436689;1436721;
creator: babyrd
content:
<p>My Yahoo has worked fine with Firefox until this morning (8/19/21). I am on Firefox 91.0.1, which I believe was updated yesterday. This morning I started getting the Secure Connection Failed screen when trying to access My Yahoo. I can successfully access My Yahoo through Chrome or Edge. Did the new version create a compatibility issue? </p><p>I do have McAfee Total Protection running also. I'm unaware of any recent changes to that. </p><p>Thanks. </p>


created: 2021-08-19T07:39:54-07:00
updated: 2021-08-19T14:23:38-07:00
title: Purge specific site login data?
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1436681;1436705;
creator: defyhb
content:
<p>Hello! </p><p>I use Firefox latest stable under Win10. My question: how can I permanently purge all saved login data (user name + password) that associated with a specific website? But only these. </p><p>I have more than 50 (yes, 50) account for a specific forum, with saved user name + data pairs (50 pairs.....) </p><p>How can I purge these (but only these) automatically? </p><p>I can delete them manually, but this would be tiresome. </p><p>Thanks </p>


created: 2021-08-19T07:17:02-07:00
updated: 2021-08-19T10:41:14-07:00
title: Dark Theme not working on Firefox 91.0.1
tags: mac-os;desktop;customize;escalate;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1436576;1436587;1436607;1436611;1436613;1436628;
creator: sartorio.esq
content:
<p>I had dark mode all installed and figured out, but when I updated to the newest firefox version, it all when away. I have tried most of the solutions that folks have provided on this forum to no avail. Would someone please help? Thank you. </p>


created: 2021-08-19T07:07:48-07:00
updated: 2021-08-19T14:59:23-07:00
title: firefox private browsing and sending tabs to different devices
tags: linux;desktop;sync;firefox-900;
product: firefox
topic: sync
locale: en-US
answers: 1436720;
creator: anmolkafle8
content:
<p>So,when ever i send tabs from my pc to my device i mostly send it through private browsing mode but if i open it from my device it dosent open in private browsing. Am i doing something wrong? </p>


created: 2021-08-19T07:00:22-07:00
updated: 2021-08-19T14:14:55-07:00
title: Can't create post and subject on AMD Community forum - Firefox 91.0
tags: linux;desktop;cookies;firefox-910;
product: firefox
topic: cookies
locale: en-US
answers: 1436562;1436698;1436703;
creator: peterek355
content:
<p>Dear Firefox Community, </p><p>I can't create subject or new post on AMD Community forum. I mean this website: <a href="https://community.amd.com/" rel="nofollow">https://community.amd.com/</a> </p><p><br> This can be problem with firefox because before update to version 91.0 I had not any problem.  I think that this is problem with cookies because when I open <a href="http://community.amd.com" rel="nofollow">community.amd.com</a> website in private mode I can create only one subject or new post. If I want to second subject or post I can see information like this: "Post flooding detected (user tried to post more than 1 messages within 600 seconds)". Like I said when I want to create second subject or post this is not possible. To solve this problem I must log out from the website next exit the tab and open new one in private mode, log out again and I can now create again but only one post/subject.  </p><p>This can be also problem with new version of firefox 91.0 because before update to this version I had not any problem. I think that this is problem with cookies. </p><p>Can you tell me if you have also this issue? </p><p>Thanks. </p>


created: 2021-08-19T07:00:04-07:00
updated: 2021-08-19T09:24:35-07:00
title: location not updated
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1436597;
creator: wdkoenig
content:
<p>I've moved but Firefox still thinks I'm in Utah - everything has been updated but websites still have me in Utah </p>


created: 2021-08-19T06:46:28-07:00
updated: 2021-08-19T07:59:19-07:00
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436577;
creator: audsiegel
title:
Just installed 91.0.1. Color is absent from all sites.  Bringing up Firefox color is a black and white page, no color at all.

content:
<p>Just installed 91.0.1. Color is absent from all sites.  Bringing up Firefox color is a black and white page, no color at all. </p>


created: 2021-08-19T06:42:38-07:00
updated: 2021-08-19T09:51:11-07:00
title: Restore website password from timemachine ...
tags: mac-os;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1436581;1436601;
creator: AlanCMcVey
content:
<p>Hello, </p><p>For a number of years I have been backing up my Mac Book Pro to my Time Machine. </p><p>Recently had to do a full flat reinstall of the operating system and reinstall all my apps. I have looked online as to how to get back the Passwords: </p><p>Both of these files must be copied) </p><pre>   key3.db (key4.db in Firefox 58 and above) - Key database for passwords.    signons.sqlite (Firefox 3.5) or logins.json (Firefox 32 and above) - Saved passwords.  </pre> <p>I can not see where on the time machine backup these files are stored. I went into a apple store and they also failed to find these individual file and where to copy them back to, to reinstate the sizable password library  I had built in FireFox. </p><p>Please help. </p><p>Best Regards Alan </p>


created: 2021-08-19T06:36:11-07:00
updated: 2021-08-19T15:00:26-07:00
title: secure connection failed
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436682;1436690;1436722;
creator: watchers_shadow
content:
<p>Why am I getting this for my yahoo homepage? used it for years everyday now this. Any reason why, nothing else is affected just yahoo, my HP and yahoo site. mail works fine. </p>


created: 2021-08-19T06:07:42-07:00
updated: 2021-08-19T09:20:49-07:00
title: Weird page loading in a Foreign Language?
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436596;
creator: Sld323
content:
<p>A weird page/tab loads every time I restart by laptop and go back into Firefox.  And this page is in a foreign language?  I've attached a screenshot of it. </p>


created: 2021-08-19T06:02:23-07:00
updated: 2021-08-19T10:02:57-07:00
title: Screenshot no button in menu -
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1436543;1436609;
creator: kenny_meganck
content:
<p>Hi, </p><p>My screenshot button has disappeared a few months ago. I cant get it to work with the right-click or with ctrl/shift/s. But my girlfriend asked me to put the button back. Sadly i cant find it in the menu (see screenshot ;-) ) </p><p>Any thing i have to change? </p><p>Thanks! </p>


created: 2021-08-19T05:31:51-07:00
updated: 2021-08-19T09:19:22-07:00
title: unwanted switch to https mode
tags: desktop;fix-problems;windows-10;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436595;
creator: m.wagner8
content:
<p>This problem comes only with Firefox, all other browsers (Opera, Chrome, Microsoft Edge) don't show this problem. I am developing a website and I use an iframe to show html content from the same area. In http mode it works fine, but Firefox changes spontaneously at every second access to https and doesn't show the content, next time it uses http and it works and so on. How can I suppress the spontaneously cahnge to https? </p>


created: 2021-08-19T05:08:16-07:00
updated: 2021-08-19T05:08:16-07:00
title: Browser Back Button
tags: desktop;other;escalate;developer;windows-10;website;firefox-910;
product: firefox
topic: other
locale: en-US
creator: padmanabhan.mca
content:
<p>In our banking web site we need to show a pop up while the end user clicks the back button. I have implemented the solution in javascript and the solution works in other browser, but in firefox when we need to click the browser back button twice or thrice to show the pop up. Need help to solve this issue. </p>


created: 2021-08-19T05:06:38-07:00
updated: 2021-08-19T14:04:44-07:00
title: The stats page on Wordpress blog does not display histograms after most recent update
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436697;
creator: mikehamca
content:
<p>I have most recent release of Firefox and also just updated MacOS to 11.5.2. After updates the histograms on the Wordpress blog stats page do not display. They display fine on Opera. I did clear cache — that didn't help. I quit Firefox and restarted — that didn't help. Firefox version for Mac version 91.0.1 (64-bit). </p><p>I assume this must be a Firefox bug, but am open to suggestions on how to fix the problem. </p><p>Also, when I click the checkbox for "Email me when someone answers the thread" it will not accept the check. Irritating. </p>


created: 2021-08-19T04:55:04-07:00
updated: 2021-08-19T11:10:51-07:00
title: Context Menu looks ugly on Firefox 91
tags: linux;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436641;
creator: sebelk
content:
<p>Since a few days ago, context menus looks ugly (see attachment). </p><p>It looks almost transparent, items are only visible if I focus on them. </p><p>I've tried with safe_mode and even disabling hardware acceleration. </p><p>This my OS/environment: </p><p>Nombre 	Firefox Versión 	91.0 ID de Build 	20210812165409 ID de distribución 	fedora Agente de usuario 	Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0 SO 	Linux 5.13.9-200.fc34.x86_64 #1 SMP Sun Aug 8 14:34:00 UTC 2021 Binario de aplicación 	/usr/lib64/firefox/firefox </p><p>Please, could you help me? </p><p>Thanks in advance </p><p>SB </p><p>dds </p>


created: 2021-08-19T04:46:13-07:00
updated: 2021-08-19T04:49:18-07:00
title: How do I access my bookmarks?
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1436524;
creator: aurelia.glenn
content:
<p>Now that I've "refreshed" my FireFox browser (and created an account for the first time, for my WORK FireFox browser, so it's not the only one I use), where are my bookmarks? You claimed that they are still available, but I don't see them. I don't like not being able to access them, and not via a bookmark bar down the side, which I prefer. I'm frustrated. </p>


created: 2021-08-19T04:18:59-07:00
updated: 2021-08-19T04:26:18-07:00
title: Kranthilove
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1436520;
creator: kranthirajkumar209
content:
<p>Hi I'm frem India vijayendra like listening song reading books or watching TV MI programs I hope any country </p>


created: 2021-08-19T03:25:53-07:00
updated: 2021-08-19T04:51:12-07:00
title: Stuck on home page of websites
tags: mac-os;desktop;websites;needsinfo;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436519;1436525;
creator: stpegreenwood
content:
<p>Once on a website's home page, clicking on menu items doesn't get me anywhere. Any advice? I've tried a refresh to no avail. </p>


created: 2021-08-19T03:12:08-07:00
updated: 2021-08-19T05:13:23-07:00
title: Firefix 91.0.1 broken version?
tags: mac-os;desktop;fix-problems;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436514;1436518;1436526;1436534;1436536;
creator: geti
content:
<p>After updating to Firefox 91.0.1 ALL websites show damaged style and layout. Even the browser itself seems to have broken layout elements.  </p> <ul><li> Links have a white background box around them. </li><li> Extension/Theme tabs in the settings are unusable with dark theme (white box around white text).  </li><li> Sidebar background and all objects with white backgrounds (treetabstyle, ... and other plugin sidebar content) </li></ul> <p>I even tested the version with an empty profile and in the debugging mode - same result.  </p><p>Is this version broken? when is a working version to be released again? </p>


created: 2021-08-19T03:05:15-07:00
updated: 2021-08-19T04:54:46-07:00
title: Design Problems after Update
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436528;
creator: bouche1
content:
<p>Hey!  </p><p>First of all I am using Firefox 91.0.1 on a macOS Big Sur 11.2.1. Since recently I am having a lot of problems with the design of websites. Colors and shapes are not working properly. Does anyone experience the same problem or has any suggestions on how to fix it?  </p><p>I have attached two pictures to show the issue. One is a Wikipedia page that lacks color and the other one is Google looking a bit goofy.  </p><p>Thanks!  Felix </p>


created: 2021-08-19T02:59:33-07:00
updated: 2021-08-19T04:54:21-07:00
title: I am experiencing problems reading my emails under the German WED.DE email provider.
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436510;1436527;
creator: hendrickrussell
content:
<p>Dear All, </p><p>I am experiencing problems reading my emails under the German <a href="http://WED.DE" rel="nofollow">WED.DE</a> email provider.  When klicking them to open, the normal text is not showing.  Only Links, email addresses and URL's which may be in the email are visible. Klicking "reply" or "forward" does make the email content visible. It started about two or three updates ago and does not apply to all emails, but still a rather large number, if not the majority are affected. </p><p>I tested logging-in to my emails on Microsoft Edge, where I do not experience this problem. Neither do I have it when logging in on my smartphone. Hence my conclusion that it must have something to do with the latest updates from FF for Windows(10). </p><p>Looking forward to your feedback. Thanks and regards, Hendrick </p>


created: 2021-08-19T02:56:10-07:00
updated: 2021-08-19T04:56:13-07:00
title: error 500 with Synology website
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436529;
creator: sefaarslan88
content:
<p>Hi there, </p><p>Since 2 approximately 2 weeks I can't login to my Synology account via <a href="https://www.synology.com/en-global" rel="nofollow">https://www.synology.com/en-global</a> &gt; sign in button  &gt; <a href="https://account.synology.com" rel="nofollow">https://account.synology.com</a> &gt; here you put your credentials. </p><p>So visiting "<a href="https://www.synology.com/en-global" rel="nofollow">https://www.synology.com/en-global</a>" works, but when I visit "<a href="https://account.synology.com" rel="nofollow">https://account.synology.com</a>" I receive the error 500. So I can't login to my Synology account.  </p><p>- I did not change any setting in Firefox or in my Synology account. - My Firefox is updated 91.0.1 - I use Windows 10 64bit </p><p>However, these days I'm using Chrome browser to login to my Synology account, because Firefox doesn't. </p><p>I did contact Synology with this and since it works with Chrome and not with Firefox, they don't know what it should be... </p><p>Someone any ideas? </p>


created: 2021-08-19T02:23:24-07:00
updated: 2021-08-19T14:07:54-07:00
title: Primary account change
tags: desktop;other;escalate;windows-10;admin;verificationemail;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436699;
creator: claybusting
content:
<p>Access Manage Accounts Primary Account email shown.  Secondary email states none.  Try to add new email so I can make it the Primary account.  Enter new email and states already exists?? but still showing NONE in the box.  Seen the info on how to change  Primary account but cannot get passed my Manage Accounts as the problem with the Secondary email not showing to trigger the change Primary Address box. </p><p>I would be very grateful if somebody has a solution to this problem as the current Primary Address is an old email which I wish to stop using. </p>


created: 2021-08-19T02:20:41-07:00
updated: 2021-08-19T09:56:12-07:00
title: Clicking on links in websites doesn't always work
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436530;1436588;1436603;
creator: gpurbeckmarble
content:
<p>Since the last update on some sites clicking on links does not work. If I then load the same site in Opera the links work ok. I'm baffled its really irritating. Is there a solution? </p>


created: 2021-08-19T01:39:33-07:00
updated: 2021-08-19T01:39:33-07:00
title: Need PHP coder
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: naijadiamond2020
content:
<p>I need a PHP/html coder for my site [https//<a href="http://naijadiamond.com.ng" rel="nofollow">naijadiamond.com.ng</a> <a href="http://Naijadiamond.com" rel="nofollow">Naijadiamond.com</a>] naijadiamond </p>


created: 2021-08-19T01:20:42-07:00
updated: 2021-08-19T15:23:11-07:00
tags: mac-os;desktop;websites;escalate;ssl;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436533;1436684;1436718;1436731;
creator: nimish.vora
title:
Firefox does serach Google and give this error on network under developer SSL_ERROR_PROTOCOL_VERSION_ALERT

content:
<p>Hello Everyone,  </p><p>I am getting this issue where when I Search <a href="http://google.com" rel="nofollow">google.com</a> from my Firefox on mac book (Big Sur OS) it doesn't work, Eg, I type google and press enter it doesn't go for search it stays there as it is no change no error, from Developer tool, under network I get this error when I hit the <a href="http://google.com" rel="nofollow">google.com</a> "SSL_ERROR_PROTOCOL_VERSION_ALERT" does any have a solution for this. </p>


created: 2021-08-19T01:17:03-07:00
updated: 2021-08-19T05:00:57-07:00
title: Firefox deletes cookies and site data/settings upon closing.
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436502;1436532;
creator: alex7537
content:
<p>So the issue started happening after firefox updated to version 91. Now every time i restart the browser, all site settings are reset. That includes acknowledging new machine sign-ins into gmail (every single time even after choosing to remember the device), entering verification codes sent to my email to sign into other websites that I never signed out of before closing the browser. Some websites like youtube and twitch I have to set up over and over again. This is extremely annoying and I've never had these issues before the update. I checked all the settings for clearing data upon closing the browser and none are enabled just like they have never been. I do not want to reinstall firefox as I have a load of personalized tweaks done that I cant even remember. Any suggestions? </p>


created: 2021-08-19T00:26:25-07:00
updated: 2021-08-19T00:26:25-07:00
title: Native tab groups (Please!)
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: SuperSpasm
content:
<p>As the title says- Please bring back native tab groups! :) </p><p>Native tab groups in Chrome make my life immeasurably easier- I know it may seem like a minor feature, but as someone with adult ADHD, I can honestly easy tab grouping <strong>within the tab bar itself</strong> enables me to: </p><pre> * Context switch orders of magnitude faster  * Undertake certain tasks (mainly research-heavy) that are extremely challenging otherwise, due to clutter and distraction. </pre> <p>I know there are alternatives, but they simply don't stack up to simple, native support: </p> <ul><li> 3rd party Add-ons - I've tried Tab Stash, it worked OK.. but hidden tabs + a separate menu system to access them is <strong>not</strong> comparable to native grouping within the tab bar. Also, You have to give unreasonable access to extensions for this (general issue with granularity of permissions). </li></ul> <ul><li> Multiple windows/desktops - I used to work like this, but windows cannot be named, and even if they could having many desktop programs open runs into the same organization problem. </li></ul> <p><br> Honestly, I've been using Firefox for 10-15 years, even when seeing chrome is often faster and more stable - mostly for ideologically, going for Mozilla over Google. </p><p>But this one feature brings me so much value I feel I have no choice but to switch. I really hope this gets implemented so I can come back! </p>


created: 2021-08-19T00:17:23-07:00
updated: 2021-08-19T00:26:42-07:00
title: can not exit full screen mode
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436501;
creator: retgabor
content:
<p>can not exit full screen mode neither F11 nor the "Zoom" menu option works for me restarting Firefox doesn't help either it's Win-10 Firefox 91.0.1 (64-bit) </p>


created: 2021-08-19T00:06:34-07:00
updated: 2021-08-19T00:06:34-07:00
title: How to automatically sync Firefox theme upon sign-in?
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: aryan.r.jha
content:
<p>By default, it seems that Firefox sync does not have a 'global theme' option, and that the themes need to be enabled manually on every PC one logs in to (although the themes used on other devices do show up in the Manage Your Themes section, they are disabled). Is there a way of automatically enabling a theme when one signs in to a new PC? If so, please tell me so I could save the hassle of around of two-three clicks. </p>


created: 2021-08-18T23:58:06-07:00
updated: 2021-08-19T05:04:04-07:00
title: All extensions pop up every time I sign in to Firefox account
tags: desktop;customize;windows-10;firefox-910;firefox-9101;
product: firefox
topic: customize
locale: en-US
answers: 1436535;
creator: aryan.r.jha
content:
<p>I work on a university lab PC, which I need to sign in to and out of (including deleting all saved data and extensions) every day. I have Firefox sync enabled (including extensions, because I require them).  </p><p>However every time I sign in, the message pages of all the synced extensions pop up as tabs, wasting around three minutes of my time (I've to wait for them to open first because if I try to type anything in my search engine, another tab opens, switching the cursor to this newly opened tab. Plus it is annoying to manually close around a dozen tabs). </p><p>How to disable such 'messages' from opening automatically upon the first sync? </p>


created: 2021-08-18T23:55:59-07:00
updated: 2021-08-19T00:02:57-07:00
title: Terminate account that was created in error
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436497;
creator: guidogallis70
content:
<p>I found out way too late that I had used the wrong email address to log into my Firefox account and have accidentally created a second account that I want to cancel.  </p><p>The wrong email address is one of the email addresses I use, just not the one I use for my Firefox account.  </p><p>I activated the Firefox account that was accidentally created before I realized I had used the wrong email address. </p>


created: 2021-08-18T23:54:01-07:00
updated: 2021-08-19T01:44:17-07:00
title: firefox hangs on sites
tags: desktop;slowness-and-hanging;fix-problems;windows-10;cpu;cpuusage;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436504;1436505;
creator: richwalters
content:
<p>Hellow, </p><p>Since updating the latest firefox version 91.01 it has considerably slowed down browsing speed to an impossible crawl. The task manager shows the update as permanently on, sucking 100% resources. There´s something not right when it does this, and is becoming a bad habit of constantly refreshing firefox to get sensible operation. </p><pre>It started by installing a clear cache which helped as firefox also hangs when connecting to the internet as a result it goes off-line at random times. Barely ideal.  </pre> <p>Is it worth rolling back to an earlier version that is more stable ? Any other users got debugging suggestions ? </p><p>rJ </p>


created: 2021-08-18T23:47:29-07:00
updated: 2021-08-19T00:05:45-07:00
title: white box behind every icon on all websites
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436498;
creator: dominustamiyo
content:
<p>All website on firefox appear with a white box behind every icon or subtitles. For example, all the buttons on a youtube video just show a white box! How do I get rid of them? The same pages are okay of safari... </p><p>I've already uninstall and install  again. </p>


created: 2021-08-18T23:16:01-07:00
updated: 2021-08-19T01:30:01-07:00
title: Moving profile to older version of Firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1436488;1436503;
creator: barry.abel
content:
<p>Due to switching to a Linux distro with a slightly older version of Firefox, Firefox is complaining about the profile I copied in.  The profile's compatibility.ini file says LastVersion=91.0.20210812023606/20210812023606. The current Firefox version is 90.0.2.  Has the structure of the profile changed between these versions?  If not, what's the best way to alter compatibility.ini? </p>


created: 2021-08-18T22:59:22-07:00
updated: 2021-08-18T22:59:22-07:00
title: Firefox.exe not running continuously - windows kiosk usage
tags: desktop;fix-problems;kiosk-mode;
product: firefox
topic: fix-problems
locale: en-US
creator: alessio.dilello
content:
<p>Hello there </p><p>I am using Firefox as a windows kiosk application. One feature of this windows functionality is the restart of the kiosk app as soon as it gets closed. </p><p>Sadly this detection causes problems with firefox as the firefox.exe does not seem to be running continuously during startup.  </p><p>Therefore the eshell (which manages the windows kiosk) tries to restart firefox and therefore a new instance is opened. </p><p>I don't know what causes this behaviour of firefox, maybe the Updater?  If you start firefox via cmd and with the /wait flag it also does not  seem to run continuously and the scirpt proceeds before firefox is closed again. </p><p>Firefox was installed with a msi installer and it is on the ESR channel. </p><p>Is there any way to fix this? Thank you beforehand! </p>


created: 2021-08-18T21:33:01-07:00
updated: 2021-08-19T15:26:23-07:00
title: Can someone add my keyboard addon to the list of keyboardss/dictionaries?
tags: desktop;other;escalate;developer;windows-10;categorykeyboard;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436733;
creator: oliver.palmer5
content:
<p>Hi, I have just created a keyboard for Firefox, the <a href="https://addons.mozilla.org/en-US/firefox/addon/bislama-dictionary/?utm_source=addons.mozilla.org&amp;utm_medium=referral&amp;utm_content=search" rel="nofollow">Bislama Dictionary for Firefox</a>. I was wondering if someone could add it to <a href="https://addons.mozilla.org/en-US/firefox/language-tools/" rel="nofollow">the list of dictionaries</a>. The local name for Bislama is just Bislama. Thanks. </p>


created: 2021-08-18T21:06:00-07:00
updated: 2021-08-18T21:34:27-07:00
title: Multiple requests to enter Primary Password
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436468;
creator: dave1310
content:
<p>I always enter my Primary Password as prompted when I begin a session. O few minutes later the "Password Required" prompt pops up again. Regardless of whether I fill it in or not the prompt will appear again and again and again. This only began about a month ago. What's going on? </p>


created: 2021-08-18T20:06:46-07:00
updated: 2021-08-18T22:54:08-07:00
title: website headings
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436460;1436478;
creator: martincessy
content:
<p>greetings.  i have used firefox for years but one thing has just stumped me. since yesterday all the headings and banners on all websites i view have lost their normal colour and font etc, and appear as light blue text in outlined white boxes. the various components of each website appear to load ok otherwise. see the bbc website pictures attached that were taken at the same time. this is nothing to do with the firefox themes as the browser itself is all good; and if i load the same web pages on safari then they appear as they should. the mac seized up after some error yesterday and restarted itself; i think this problem started after that episode. i downloaded firefox again and that didn't clear the problem, so i'm guessing there's something in settings that i can't find.  any suggestions? </p>


created: 2021-08-18T19:43:43-07:00
updated: 2021-08-19T14:54:58-07:00
title: links in websites not opening
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436459;1436465;1436483;1436494;1436523;1436711;1436715;
creator: mknapp1
content:
<p>This has just started happening </p><p>If I click on a link in a website nothing happens. Up until yesterday Firefox would open the link in the same tab, but now it just sits there. If I right click I can open in a new tab, but not in the same tab </p><p>I've cleared cache, cookies, etc etc. Shut down and fired up, nothing seems to work. </p>


created: 2021-08-18T19:18:02-07:00
updated: 2021-08-18T21:37:54-07:00
title: Firefox on iMac M1 breaks pages in main user account, but works fine in Guest account?
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436456;1436469;
creator: publicblast
content:
<p>Here's a weird one. Bought a new iMac (2021 model, M1 processor), of course the first app I install is Firefox. When it opens, I see that some elements of web pages are broken: </p><p><a href="https://i.imgur.com/NGbeKXX.png" rel="nofollow">https://i.imgur.com/NGbeKXX.png</a> </p><p>The pages work fine in Safari, so it's not the websites and it's not the whole computer. Here's the weirder thing--if I log into the Mac's guest account, Firefox loads the websites just fine. Any ideas? Is it a security or privacy setting on my main account? </p>


created: 2021-08-18T19:14:44-07:00
updated: 2021-08-18T23:38:25-07:00
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1436447;1436461;1436479;1436487;
creator: christopherdoryan
title:
Bookmarks - How does one search through one's hundreds of "Bookmarks" (including those in Bookmark Folders)?

content:
<p>Question: </p><p>How does one search through one's hundreds of "Bookmarks" (including those in Bookmark Folders)? </p><p>I have a ton of "Bookmarks", so navigating through them has become a chore. It would really help me to be able to search through them. I found a similar question, but the response is already outdated, as it is from like 2013, so it's no longer helpful. Thanks in advance. </p>


created: 2021-08-18T19:13:57-07:00
updated: 2021-08-19T07:41:01-07:00
title: There should be a disclaimer for "frefresh firefox" notifications
tags: desktop;tips;windows-10;firefox-720;
product: firefox
topic: tips
locale: en-US
answers: 1436462;1436566;
creator: slytherin100
content:
<p>I got the notification recommend me to refresh my firefox at the bottom, which only states that it will make my firefox run faster. But it didn't mention it will delete all my add-ons, reset my layouts, mess up my about:config settings. Which lead to unwanted automatic update download and installation. This is completely BS. </p>


created: 2021-08-18T18:35:45-07:00
updated: 2021-08-19T10:33:21-07:00
title: Youtube'da sadece Firefox'ta yaşadığım bant genişliği problemi
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: tr
answers: 1436625;
creator: dabbe_samet_
content:
<p>Merhabalar.Sorunu başlıkta olduğu gibi yazdım.76mbit pakete geçiş yaptığımda bu durum net bir şekilde ortaya çıktı.Firefox Youtube videolarında mevcut internetin bant genişliğini hakkıyla kullanamadığını,diğer tarayıcıların ise böyle bir sorundan muzdarip olmadıklarını,bunun aksine maksimum gücü çekmeye çalıştıklarını gördüm. Firefox'a çok alıştım ancak günümün önemli bir kısmı Youtube'da geçtiği için bu durum benim için problem oluşturmakta.Önerileriniz nelerdir? </p>


created: 2021-08-18T18:35:24-07:00
updated: 2021-08-18T22:57:41-07:00
title: Firefox needs a much better profile management system
tags: desktop;profile;download-and-install_1;windows-10;update;feedback;dataloss;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1436458;1436480;
creator: njdev
content:
<p>The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better profile management and back system. Particularly there should be a mandatory step to backup a current profile before updating.  Today I updated Firefox not by choice, for some reason my PC decided that a single click was a double click. So the latest version created a brand new profile I assume because I already had Firefox open. I am beyond rage right now because I just spent the last half hour trying to find my correct profile in my user data because for some insane reason Firefox decided to create two new profiles. </p><p>I manually backed up my profile data but it's incredibly stupid that A) the profile naming is gibberish and B) I had to do that in the first place.8 </p>


created: 2021-08-18T18:32:52-07:00
updated: 2021-08-18T22:52:52-07:00
title: Infinite scroll and Unnecessary Horizontal scroll
tags: desktop;fix-problems;needsinfo;windows-10;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436457;1436477;
creator: gumballslime
content:
<p>Windows 10 Pro 20H2, Firefox 91.0.1 </p><p>In a specific webpage, Horizontal scrollbar shows up and extends or shrink how I move my cursor.  On the infinite scroll, As long as I keep moving my cursor, The page goes forever. It supposed to end. </p><p>I've tried it with Safe mode and no change. Same behavior. Other browsers are working fine. </p><p>I'm not sure if this is a page specific issue or not. Most webpages are fine except for that. Here's the page source in case you need to test: </p><p>view-source:<a href="https://angusnicneven.com/Gate_Information" rel="nofollow">https://angusnicneven.com/Gate_Information</a> </p>


created: 2021-08-18T17:38:26-07:00
updated: 2021-08-18T17:38:26-07:00
title: Recovering Past Projects From Thimble
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: tmmoore1210
content:
<p>Good evening. I was direct messaging you all in order to gain some insight on old Thimble projects. I've recently started college, I've been learning Python, and I've already started helping those, with other majors specifically business, who need assistance with creating websites using HTML. Assisting these students would be even more accomplishable if I had these past projects. Unfortunately, I don’t remember being informed about the shutting down of Thimble. Therefore, I wasn’t able to export my past projects to Glitch such as many other users. I’ve already created two Glitch accounts in order to see if it’s still possible to transfer information, but you all seem to have no form of direct customer service contact. Additionally, I've sent sent an email and direct message to Mozilla but received no response. I've been trying to recover my projects for the past two days and a while ago, so it would be greatly appreciated if I can please still recover my past projects! Thanks! </p>


created: 2021-08-18T17:11:13-07:00
updated: 2021-08-18T18:47:02-07:00
title: a request to unlock the account
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1436428;1436431;
creator: sixfooter7
content:
<p>I had to reinstall Windows 10 on my laptop and now I cannot log into my original Firefox account: The 2-factor code never comes to my email or its spam. </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-08-18T17:09:14-07:00
updated: 2021-08-18T19:13:16-07:00
title: tabs and searching
tags: desktop;tabs;windows-10;firefox-910;firefox-9101;
product: firefox
topic: tabs
locale: en-US
answers: 1436446;
creator: buchan.brent
content:
<p>After searching in the browser bar, and then getting results, i click on hyperlinks from the results and new tabs open.  I explore the subsequent open tabs, and then at some point, the search functions quit working in all tabs, and i need to restart firefox to correct the issue (searching in the main browser bar ).   </p><p>If i type an actual address - it will sometimes "clear the glitch" and the "searching in the broswer bar" may start working again... </p><p>Any ideas why the search function would not respond from time to time? </p>


created: 2021-08-18T17:08:46-07:00
updated: 2021-08-18T21:51:22-07:00
title: Website appearance and style display bug
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1436433;1436472;
creator: bchasnov
content:
<p>Hello, </p><p>My firefox is displaying websites incorrectly. I tried the suggested fixes (clearing cache, cookies, reinstalling, rebooting) and none of them worked.  </p><p>I've attached two screenshots, one from firefox (displayed incorrectly) and one from chrome (displayed correctly).  </p><p>Does anyone know the issue? </p><p>Thanks! </p>


created: 2021-08-20T16:30:13-07:00
updated: 2021-08-20T16:47:14-07:00
title: frequently visited sites no longer caching after last update
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437034;
creator: noahmo1231
content:
<p>Since the last update (91.0.1 ) my urls are no longer caching in the address bar. I used to have a nice list cached of the primary sites I hit but no longer?  </p><p>Always use private browsing mode &gt; off Remember browsing and download history &gt; on Remember search and form history &gt; on Clear history when Firefox closes &gt; off </p><p>If I hit SHIFT + ^ I can see my history but it is recent history only. How can this be changed back to caching my frequently visited sites? </p>


created: 2021-08-20T14:25:10-07:00
updated: 2021-08-20T15:11:56-07:00
title: FireFox is not displaying correctly for some reason unknown
tags: mac-os;desktop;other;firefox-910;firefox-9101;
product: firefox
topic: other
locale: en-US
answers: 1437013;
creator: kahless1978
content:
<p>Two nights ago my MacBook Pro did a system update. When I came back to my computer in the morning and pulled up FireFox, it was black and white with not showing certain icons and text font looking weird and just all around messed up. For example, for my job's website there is none of the colors that should be there and it looks really off. For Google Sheets, I use highlights to help know where I am in a process of working but when I click on the icon to show me the highlight colors it is all white with a few white boxes. When I take the cursor to an area, it will show me a small box with what the color is and I can still click and get a color. So it is like the viewing of FireFox is messed up and I don't know how to get it back to normal. When I go to another website, like <a href="http://IXL.com" rel="nofollow">IXL.com</a>, and try to select an answer, you can't see what has been selected and you don't see the box around "submit" to make he button image. I have uploaded my screen images of what I am talking about, including one of this support page because I have a feeling this is not how it is suppose to look. </p>


created: 2021-08-20T14:20:27-07:00
updated: 2021-08-20T15:13:56-07:00
title: Download stop working. please help :)
tags: desktop;firefox-910;mac-os-x-1015;
product: firefox
topic: basic-browsing-firefox
locale: en-US
answers: 1437015;
creator: simon113
content:
<p>Hi  </p><p>My browser download stop working. How to unblock or fix browser downloads on mac? </p>


created: 2021-08-20T13:54:53-07:00
updated: 2021-08-20T14:23:19-07:00
title: Graphic glitch - borders and colours are missing
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437005;
creator: natekreiswirth
content:
<p>My browser has a major graphic glitch... all website aren't loading the graphics properly or something. The borders and colours are missing, and drop down windows are see through etc... </p><p>You can see an example of what the reddit frontpage looks like. </p><p>I can't seem to find any answers googling. I've uninstalled re-installed, refreshed, and changed performance settings, although those should be fine as they worked fine up until recently.  I think it was after I restarted my computer for the first time in months. </p><p>Any help would be greatly appreciated. This is my preferred browser, but if I can't resolve this issue, I'll have to jump ship. </p><p>Thanks N </p>


created: 2021-08-20T13:41:38-07:00
updated: 2021-08-20T13:41:38-07:00
title: Allowing Insecure Content
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: lorenzo.english1
content:
<p>Using a Windows 10 device. I currently have an HTTPS:// web address that I am connecting to using the most current version of Firefox. I am attempting to transfer data from HTTPS:// to a an HTTP:// web address. It seems like the Browser is not allowing the transfer. I have attempted the same process in different web browsers with a similar problem; but after allowing insecure content for the site in other web browsers, the transfer is successful.  How do I configure the most current version of Firefox to allow insecure content for a specific HTTPS:// website. </p>


created: 2021-08-20T13:35:16-07:00
updated: 2021-08-20T15:16:46-07:00
title: i lost all of my bookmarks and passwords
tags: desktop;sync;windows-10;firefox-910;
product: firefox
topic: sync
locale: en-US
answers: 1436990;1436993;1437000;1437016;
creator: houssem.ayadi.de
content:
<p>i tried to reinstall windows like i usually do evry couple of months , this time after reinstalling firefox i try to login but i forgot my password , so i reset in and connect successfully with my new pw , only then to find out that my bookmarks and password aren't synchronising as they usually do  , and that my account looks and feels like a brand new accounts , even know i had it for a min or 3 years now.  i need help getting my passwords back please ! </p>


created: 2021-08-20T13:23:20-07:00
updated: 2021-08-20T15:18:11-07:00
title: Search Bar will not work all of the time.
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437018;
creator: kskimmerhorn
content:
<p>Firefox search bar will not always work.  I will open a tab, and begin to search, and nothing happens.   I shut down firefox, and bring it back up, and it will work for a little while.   Then open another tab up, and the search will not work again. </p>


created: 2021-08-20T12:52:53-07:00
updated: 2021-08-20T12:52:53-07:00
title: profile wont reinstall
tags: mac-os;desktop;bookmarks;profile;escalate;profilecorruption;firefox-690;
product: firefox
topic: bookmarks
locale: en-US
creator: veh_4_sale
content:
<p>As with others I can't find my old profile. I renamed it long ago as my primary profile  and have updated firefox many times since. On Sat 8/14 I updated Sahara and my profile won't reload, instead I'm getting a window claiming the profile is too old. I've been through and through the FAQs and am not enough of a successful user to get to the right folder to find a usable profile with my data still in tact. about:profiles, where I usually go now had 43 profiles in it including my previously renamed profile but that doesn't help. I refreshed ff without success. I tried to find help in the many profiles help pages that said click on this, copy this, click on the profile tab, go up one level and turn left and you lost me. Can anybody help me find my usable profile and simply explain how do I re-initiate it? Thanks. </p>


created: 2021-08-20T12:47:01-07:00
updated: 2021-08-20T14:05:09-07:00
title: Firefox not loading graphics correctly
tags: mac-os;desktop;fix-problems;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436992;1437001;
creator: chrisyoung11211
content:
<p>I had an issue with my computer that required me to hard reset it, I am using a 2015 Macbook pro 10.14.6, and after this restart firefox was not loading graphics correctly. See attached images, showing what the page looks like in firefox vs safari. I have not been able to resolve the issue with any settings that i have found, I tried deleting the pref.js file, I tried uninstalling and reinstalling firefox and nothing has worked. I have tried 2 other browsers, safari and chrome, they works normally. Additionally, I have checked my hardware, done a PRAM reset, and also tried opening firefox on a different user account, where it actually is working normally, which makes me think that there is some weird setting that has changed or something, but I dont understand why reinstalling didnt fix the issue. Before and after this happened I was using firefox 91.0.1 . Any and all help would be appreciated. </p>


created: 2021-08-20T12:39:23-07:00
updated: 2021-08-20T15:35:22-07:00
title: menu bar, drop down list spacing
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1436994;1437025;
creator: moesmotog4
content:
<p>Hi, </p><p>Just updated to FF 91 and the issue of dropdown menu double line spacing has re-emerged. I had found a work around via  jscher2000's post but this no longer works. </p><p>Any chance the dropdown line spacing/font could be made customisable ? </p><p>Cheers. </p>


created: 2021-08-20T12:19:30-07:00
updated: 2021-08-20T14:20:25-07:00
title: How to remove Yahoo PDF button on top of browser
tags: desktop;firefox-910;mac-os-x-1015;
product: firefox
topic: tips
locale: en-US
answers: 1436997;1437004;
creator: 4osterman
content:
<p>I was having problems with my home page  on Firefox (Google) switching over to Yahoo. Mac support helped me get rid of it--it was malware. But now a tiny red and white button has appeared at the top of my browser. It's a Yahoo file converter. I didn't ask for it and I fear it's malware. How can I get rid of it? </p>


created: 2021-08-20T12:15:46-07:00
updated: 2021-08-20T15:21:37-07:00
tags: desktop;fix-problems;windows-81;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437020;1437021;
creator: yourkard2
title:
Windows 8.1 or virus protection issue - Firefox now starts the default profile with none of my bookmarks or other preferences

content:
<p>Is there a way to use point firefox to run the config file with the settings I had 2 days ago. Something went wocky with my PC and now when I start Firefox it uses the original default profile. Thanks. </p>


created: 2021-08-20T11:31:30-07:00
updated: 2021-08-20T15:18:02-07:00
tags: desktop;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1437017;
creator: timfells
title:
Firefox spontaneously deleted a bunch of my bookmarks. I don't know how many. Is there any way to get them back?

content:
<p>Firefox spontaneously deleted a bunch of my bookmarks. I don't know how many. Is there any way to get them back? </p>


created: 2021-08-20T11:12:10-07:00
updated: 2021-08-20T15:23:30-07:00
title: Websites browsing problems
tags: windows-7;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437022;
creator: yu0028
content:
<p>Cannot get access to some sites, particularly <a href="https://toyota.ru" rel="nofollow">https://toyota.ru</a> . The error messages are always :  This page cannot be displayed because received data authenticity cannot be verified. PR_END_OF_FILE_ERROR Help me please or just give a hint. Thanks! Kiru </p>


created: 2021-08-20T10:19:18-07:00
updated: 2021-08-20T11:30:31-07:00
title: Remove autocomplete entries
tags: desktop;tips;needsinfo;windows-10;firefox-910;
product: firefox
topic: tips
locale: en-US
answers: 1436947;1436952;
creator: JosephusFlavius
content:
<p>Hi, </p><p>Using FF 91, I'm unable to remove autocomplete entries in the url field. I'm following the instructions from this page: </p><p><a href="https://support.mozilla.org/en-US/questions/1300485" rel="nofollow">https://support.mozilla.org/en-US/questions/1300485</a> </p><p>and the KB entry on which this page is based: <a href="http://kb.mozillazine.org/Deleting_autocomplete_entries" rel="nofollow">http://kb.mozillazine.org/Deleting_autocomplete_entries</a> </p><p>On a Windows 10 PC, I've tried using both the Delete key and the Shift+Delete but the entry I'm trying to get rid of keeps coming back. I also removed all cookies associated with this url.  </p><p>Would greatly appreciate your help. </p><p>Jordan </p>


created: 2021-08-20T09:56:54-07:00
updated: 2021-08-20T09:56:54-07:00
title: Como remover favoritos da Conta para evitar que carregue de novo na sincronização?
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: pt-BR
creator: helderm7
content:
<p>Boa tarde, Como remover favoritos da Conta para evitar que carregue de novo na sincronização? </p><p>Obrigado Helder Marques </p>


created: 2021-08-20T09:30:37-07:00
updated: 2021-08-20T09:30:37-07:00
title: Firefox Lockwise
tags: linux;desktop;other;firefox-910;
product: firefox
topic: other
locale: it
creator: onosperandeo
content:
<p>La presente è una proposta: la scrivo qui esclusivamente perché non non conosco sede più idonea. Mi auguro che possa essere trasmessa a chi è preposto in materia. </p> <ul><li> Voce di elenco puntato<strong>In Firefox Lockwise</strong> gli account sono in un ordine alfabetico falso<strong>. Quelli rispettivamente di Firefox e di eBay, p. es., si chiamano rispettivamente «<a href="http://accounts.firefox.com" rel="nofollow">accounts.firefox.com</a>» e «<a href="http://ebay.it" rel="nofollow">ebay.it</a>»: l’utente trova il suo account su un sito di iniziale «F» prima di quello su un sito di iniziale «E» (in funzione non della logica ma della “struttura” data alla URL). </strong> </li><li> Voce di elenco puntato<strong>Proporrei di chiamare gli account con il penultimo elemento della URL</strong> tra quelli distinti da punti (per cui sarebbero rispettivamente, p. es., «firefox» e «ebay»). </li><li> Voce di elenco puntatoIn alternativa, proporrei di lasciare all’utente la possibilità di modificare il nome dell’account. </li></ul>


created: 2021-08-20T09:24:52-07:00
updated: 2021-08-20T16:44:42-07:00
title: Other bookmarks / For quick access - below my search line
tags: desktop;customize;windows-81;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1436937;1437033;
creator: Mac291
content:
<p>Is there any way to remove the 'line' under my uppermost search line/box that refers to 'For quick access, place your bookmarks here on the bookmarks toolbar' (on the left) and Other bookmarks (on the right)? It just takes up more space. I use the Menu bar, and can access it from 'Bookmarks'. </p><p>Thank you. </p>


created: 2021-08-20T09:17:43-07:00
updated: 2021-08-20T09:17:43-07:00
title: Video izlerken görüntü kalitesinin düşmesi
tags: desktop;websites;windows-10;firefox-910;firefox-9101;
product: firefox
topic: websites
locale: tr
creator: kaciho120
content:
<p>1): Netflix'te birşey izlerken 5 dakika sonra kalite otomatik olarak düşüyor. Diziyi açtığım ilk 5-10 dakikada yüksek kalitede izlerken birden kalite düşüyor. Yardımcı olabilir misiniz? </p><p><br> </p><p>2): Biliyor musunuz bilmiyorum <a href="http://TETR.İO" rel="nofollow">TETR.İO</a> adlı bir oyun var. Firefox'tan bu oyunu oynamaya çalıştım. Sürekli sayfa donmaya ve sesler geç gelmeye başladı. ama bu sadece o sekmede oluyor.  </p><p><br> Yardımcı olursanız sevinirim. </p>


created: 2021-08-20T09:06:26-07:00
updated: 2021-08-20T09:06:26-07:00
title: Firefox pide contraseña maestra aún después de haberla digitado
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: es
creator: neoacevedo
content:
<p>Por algún motivo desde la penúltima actualización, Firefox se mantiene preguntando la contraseña maestra, aún después de haberla escrito. </p><p>El navegador puede quedar unos 5 minutos con algunas pestañas abiertas, y de repente, vuelve a pedir la contraseña maestra; en ocasiones, cuando la escribo correctamente la vuelve a pedir, puede ser 1 o 2 veces más. </p><p>Pasado un tiempo, puede ser desde 1/2 hora hasta un par de horas después, sin estar trabajando en el navegador, vuelve y pide la contraseña, lo cual realmente comienza a ser bastante molesto. </p><p>¿Qué ocasiona que Firefox tenga ese comportamiento? </p>


created: 2021-08-20T08:55:20-07:00
updated: 2021-08-20T09:22:24-07:00
title: survey regarding firefox
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436923;
creator: ycborloz
content:
<p>I answered a firefox satisfaction survey.... and am offered an iphone for 2 CHF... does not sound serious Is it ? Thanks for your answer </p>


created: 2021-08-20T08:40:24-07:00
updated: 2021-08-20T08:40:24-07:00
title: FireFox update
tags: desktop;fix-problems;escalate;windows-10;update;upgrade;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: jal64
content:
<p>On Win 10 / Firefox 91.0 I keep getting a popup saying I need to update FF with options to download or dismiss. When I go to "about FF" I am told I am current. This occurs about once a day no matter which option I choose. I have restarted FF several times for other reasons but the popup still occurs frequently. </p>


created: 2021-08-20T08:29:29-07:00
updated: 2021-08-20T09:25:41-07:00
title: Connection lost
tags: linux;desktop;fix-problems;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436924;
creator: jbwkjc
content:
<p>I cannot save items in my WordPress website anymore.  This is a new problem that started this week.  As far as I know there have been no software changes on the website.  When I try to save anything now I get this error after I get the error in the attached image. </p><p>Secure Connection Failed </p><p>An error occurred during a connection to omitted for <a href="http://privacy.com" rel="nofollow">privacy.com</a>. </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. </pre>


created: 2021-08-20T08:29:27-07:00
updated: 2021-08-20T09:27:53-07:00
title: Passwords
tags: mac-os;desktop;fix-problems;privacy-and-security_1;passwordmanager;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1436925;
creator: rex457
content:
<p>My passwords are not being saved correctly and I'm running the latest version of Firefox. Twice this week I needed the correct pw to sign in to an email account and in both cases Firefox had the wrong password. Is there anything that can be done to improve the password saving of my Firefox account? </p>


created: 2021-08-20T08:09:50-07:00
updated: 2021-08-20T14:27:14-07:00
title: Account - primary email
tags: desktop;privacy-and-security_1;escalate;verificationemail;
product: firefox
topic: privacy-and-security
locale: en-US
creator: scanaliwoodcock
content:
<p>duplicate of <a href="/questions/1347914" rel="nofollow">/questions/1347914</a> thread. </p><p>I need to change my primary email because I no longer have access to the current account. When I try to add a new email it sends a verification code to the old email that I no longer have access to. Can I somehow keep all of my bookmarks and add an email or do I have to create a whole new account </p>


created: 2021-08-20T08:08:50-07:00
updated: 2021-08-20T12:26:04-07:00
title: My account primary email
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1436967;
creator: scanaliwoodcock
content:
<p>I need to change my primary email because I no longer have access to the current account. When I try to add a new email it sends a verification code to the old email that I no longer have access to. Can I somehow keep all of my bookmarks and add an email or do I have to create a whole new account? </p>


created: 2021-08-20T07:51:06-07:00
updated: 2021-08-20T08:20:03-07:00
title: Firefox error “Code execution cannot proceed because Vcruntime140_1.dll was not found"
tags: desktop;fix-problems;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436904;
creator: nichols.richard
content:
<p>Firefox (V-91.0.1) stopped working immediately after uninstalling the Mozilla VPN with an error “Code execution cannot proceed because Vcruntime140_1.dll was not found."  I unstalled and re-installed Firefox several times, but the error persisted.  After reviewing feedback from other users with the same problem on the Firefox support website  I looked for the Vcruntime140_1.dll file in the \Program Files\Mozilla Firefox folder on 2 other Windows 10 systems on my network with Firefox (V-91.0.1) running successfully, but it was not on either system.  All 3 systems are 64 bit running Windows Version 21H1.  However, I was able to locate a version of the "_1" file (size 44.7 kb) in the MS Edge folder located in \Program Files (x86)\Microsoft\Edge\Application\92.0.902.73.  I copied the file from the Edge folder to the \Program Files\Mozilla Firefox folder and Firefox has been working fine for 2 days now, I can only hope it continues to work properly. </p><p>At this point I believe there are 3 issues that need to be understood. 1.) This will probably happen to other people and should be addressed in the Firefox install software. 2.) The problem created by the Mozilla VPN uninstall software needs to be understood and corrected. 3.) Why don't all systems of what appear to be the same configuration require the "_1" file. </p>


created: 2021-08-20T07:14:37-07:00
updated: 2021-08-20T07:14:37-07:00
title: backup dos certificados
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: pt-BR
creator: jard.fiscal
content:
<p>bom dia, </p><pre>- ao fazer backup dos certificados apresenta falha, imagem em anexo. </pre> <p>- quando travar a aba não travar o navegador todo. </p>


created: 2021-08-20T07:11:44-07:00
updated: 2021-08-20T11:28:53-07:00
title: Firefox ignoring PDF setting
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1436906;1436920;1436931;1436940;1436949;1436950;
creator: chellner55
content:
<p>On Monday (8/16/2021) I started Firefox and all PDF links opened in its viewer.  This was strange since I always have these files set to open in a third party viewer since I have to view the files while using Firefox to search related data.  I checked the settings and they were set properly.  I tried changing the settings to other options as well as other readers and none of them work. </p><p>I went on line and tried ever suggestion that I could find without any luck.  I have reset Firefox to it original state and the issue continues. </p><p>Any help would be greatly appreciated. </p><p>Carl </p>


created: 2021-08-20T06:56:35-07:00
updated: 2021-08-20T14:29:25-07:00
title: Accessibility for extension options pages (color inversion / dark mode)
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1436977;1437007;
creator: jester_ep
content:
<p>I'm visually impaired and use high contrast and dark mode to help see text on the screen. Typically I'm able to use dark mode in my OS, and dark mode in applications. For web pages I use an extension that works really well most of the time. However, some extensions do not have a dark mode or dark theme, and my dark mode extension cannot alter an extension option page (I assume for security reasons) </p><p>Is there any way to force dark mode for extension options pages? </p>


created: 2021-08-20T06:17:01-07:00
updated: 2021-08-20T09:31:15-07:00
title: How to sync to a new device
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1436928;
creator: steve.telfer
content:
<p>I now have an account although I have had Firefox for years. How do I sync my existing browser info, bookmarks, the lot to a new device </p>


created: 2021-08-20T05:52:25-07:00
updated: 2021-08-20T09:32:32-07:00
title: Some pages in new tabs won't load
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1436930;
creator: gosho09
content:
<p>The problem occurs when I either open a new tab (ctrl+t) and type something in the bar, or open link in new tab (ctrl+link). The tab shows the html link only (no site title), without the site logo, no new tab firefox logo or anything loaded from the page. It doesn't even try to load and have a loading circle, but instantly giving up on loading. It appears tabs like this (previously not loading) won't load anything. If I open a new tab with the same query, it executes just fine. The problem also happens at random, with no pattern detected by me.  It is an annoying problem when opening multiple new tabs having to search which one did not load. I tired changing browser.sessionstore.max_serialize_back to &lt;10&gt;50 number but with no effect. Using the current version 91.0.1 (64-bit). I don't want to delete cache and cookies, since it is not a real solution. </p>


created: 2021-08-20T05:19:44-07:00
updated: 2021-08-20T09:29:53-07:00
title: Cannot see outlines / everything looks weird
tags: mac-os;desktop;other;firefox-910;firefox-9101;
product: firefox
topic: other
locale: en-US
answers: 1436885;1436902;1436926;
creator: bahamasstar
content:
<p>Hi there, </p><p>My Firefox updated (on Mac) and now the "appearance" is awful. There are no outlines on anything so on a number of websites I cannot see buttons to click... its just so much white. I have tried to change themes in the add-ons area, but they seem to just change the tabs appearance and upper bar.  Can I make it go back to the way it was? Or what "add-on" can I use to allow me to see things with outlines etc. I am showing an example of the same website in Firefox and in Chrome. I am going to have to stop using Friefox if i cannot fix this. Thank you! </p>


created: 2021-08-20T05:00:36-07:00
updated: 2021-08-20T05:00:36-07:00
title: Браузер
tags: windows-7;desktop;websites;firefox-890;
product: firefox
topic: websites
locale: en-US
creator: bulatsafinz
content:
<p>Что делать,если браузер не использует сессию для входа в личный кабинет на различных сайтах? Например на ютуб. Я вхожу в личный кабинет, закрываю браузер, захожу заного в ютуб, и мне нужно повторно заходить в личный кабинет. </p>


created: 2021-08-20T04:17:04-07:00
updated: 2021-08-20T04:24:44-07:00
title: Firefox is stuck at a weird position whenever I am starting it
tags: desktop;fix-problems;windows-10;imagesize;nightlyproblem;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436870;
creator: BrajBliss
content:
<p>For some reason I can only upload one image here so <a href="https://filestore.community.support.microsoft.com/api/images/d0c0a098-26ef-49cf-9659-f8e3221a65c2?upload=true" rel="nofollow">here is the issue</a>. I have the about:config also set just fine. </p>


created: 2021-08-20T03:53:45-07:00
updated: 2021-08-20T09:15:21-07:00
title: Firefox Web browser not loading correctly
tags: desktop;websites;mac-os-1014;
product: firefox
topic: websites
locale: en-US
answers: 1436861;1436862;1436883;1436884;1436892;1436917;
creator: southerndowner
content:
<p>I’m using the latest version of Firefox and have gone through all the troubleshooting advice but websites when viewed in Firefox are not loading or viewing correctly and are slow to load. Please see images attached. This is an example page showing how a page looks in another browser (FF01) and how it looks in Firefox (FF02). This website appears correct in all other browsers. Is anyone having the same problem? Does anyone know how to solve this? </p>


created: 2021-08-20T03:39:06-07:00
updated: 2021-08-20T03:57:04-07:00
title: Secure Connection Failed
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1436858;
creator: johnconroy106
content:
<p>hello im getting this message when im trying to open a certain webpage Secure Connection Failed An error occurred during a connection to PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.can anyone help me please </p>


created: 2021-08-20T03:32:07-07:00
updated: 2021-08-20T03:32:07-07:00
title: website
tags: windows-7;desktop;tips;firefox-910;
product: firefox
topic: tips
locale: en-US
creator: ninglei1985
content:
<p>When opening a new webpage with Firefox, I don’t want to stop the video that was playing on the original webpage, how to fix it? </p>


created: 2021-08-20T03:08:35-07:00
updated: 2021-08-20T03:32:40-07:00
title: Firefox Bookmark Tags limited to 10 entries
tags: mac-os;desktop;beta;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
answers: 1436853;
creator: bempemann
content:
<p>Hello, </p><p>I love the tagging bookmarks feature in Firefox. But unfortunately it does not work properly like explained <a href="https://support.mozilla.org/en-US/kb/categorizing-bookmarks-make-them-easy-to-find?redirectslug=Bookmark+Tags&amp;redirectlocale=en-US" rel="nofollow">in the help docs</a>. </p><p>I search for tags by typing '[+] + [Tag]'. This works for me but I only can search for 10 entries maximum. </p><p><strong>Why there is this limitation to bookmark entries in my search bar? And how can I see all my tagged entries even when there are more than 10?</strong> </p><p>Kind regards Benni </p>


created: 2021-08-20T02:41:02-07:00
updated: 2021-08-20T02:41:02-07:00
title: Mobile Websites on Desktop Browser - switching automatically
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: ronjabaumann
content:
<p>Hey everyone, </p><p>I got one problem with Firefox Browser on my Macbook for a few days now. When opening websites in normal browser on desktop they often switch to mobile version, but not from size or format, but like the menu is switching to burger icon and layout is changing - sometimes even the URL changes to mobile subdomain. I dont know why this happens. Does anyone have some idea what the problem might be? </p><p>I attached some screenshots of Youtube and Google Drive to show my problem. </p><p>Thanks in advance. </p><p>Best regards Ronja </p>


created: 2021-08-20T01:19:13-07:00
updated: 2021-08-20T01:19:13-07:00
title: Firefox keeps creating a new profile every time it is opened
tags: desktop;download-and-install;download-and-install_1;escalate;windows-10;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
creator: citizen1138x
content:
<p>I am testing FF91esr for deployment later this year. Having a lot of grief with it. </p><p>For context; On most of our PCs the profile folder is NOT in the %APPDATA% folder. It lives on a different drive, typically drive F:\ </p><p>This allows us a lot of freedom to restore a users C:\ drive without messing up the Firefox profile, or losing recent information, for example. We do the same for Thunderbird and several other applications. </p><p>The profile.ini file does live in its default location and points to the relavant folder path=F:\Users\&lt;username&gt;\profiles\&lt;profilename&gt; IsRelative=0 </p><p>We backup a users PC with a comprehensive script which copies the profile.ini and Profiles folder. The group policy is also backed up, and in that policy we have set to use legacy profiles. </p><p>When we build a new PC for a user we restore those backups in the hope that the user will take up where they left off. For example, their browser history will be at the point is was when they left the PC.  </p><p>The whole process is pretty automated. However, with FF91esr I cannot get it to use the folder we backed up. It ignores what's in the profiles.ini file and creates a new profile in the default location, set's it as default and of course sets IsRelative=1. </p><p>I tried several combinations of things to try to stop this, but in the end the ONLY way I could get it to use the restored profile was to go to about:profiles, create a new profile, point it to the folder where the restored profile is located, restart using the new browser, then via about:profiles, delete the bogus profile (of course having set the restored profile as default).  </p><p>I'm not going to sit at 250 PCs doing that. It's crazy.  </p><p>How can I get FF to use the restored profile folder and stop it endlessly creating new profile folders? </p><p>So far I've only tested with clean installs of FF91esr, so this is not an issue with different versions of profiles. But I am concerned over what's going to happen when I update Firefox on a PC... </p>


created: 2021-08-20T00:54:54-07:00
updated: 2021-08-20T00:54:54-07:00
title: Show source code (ctrl-u)
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
creator: arfon_parry
content:
<p>ctrl-u no longer seems to show the source code for the page just downloaded, but appears to resend the request to get the source code (again). I've a page which results in a database insert on the server. I view the source code of the reply page, the insert has then occured twice.  Previously I'd noticed that ctrl-u caches the source code,  so even if the server process was changed, and the page recalled, ctrl-u still showed the old source code unless it was refreshed. </p>


created: 2021-08-20T00:35:09-07:00
updated: 2021-08-20T05:41:05-07:00
title: Crashing when in Xero
tags: desktop;other;windows-10;firefox-910;firefox-9101;
product: firefox
topic: other
locale: en-US
answers: 1436887;
creator: gary55wands
content:
<p>I get the following message when I return to the "DashBoard" of Xero </p><pre>The page isn’t redirecting properly </pre> <p>Firefox has detected that the server is redirecting the request for this address in a way that will never complete. </p><pre>   This problem can sometimes be caused by disabling or refusing to accept cookies. </pre> <p>The issue lies within Firefox as it does not occur in Chrome or Edge </p>


created: 2021-08-20T00:06:09-07:00
updated: 2021-08-20T05:36:18-07:00
title: Firefox keep crashing
tags: desktop;fix-problems;windows-10;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436830;1436834;1436849;1436886;
creator: jcameron_1990
content:
<p>For some reason firefox keeps crashing when i have only a few tabs open. I have tried uninstalling all themes, exstentions and still the same while also submitting report id to firefox yet with no improvements </p>


created: 2021-08-19T23:25:03-07:00
updated: 2021-08-19T23:25:03-07:00
title: Trouble finding certain settings in Firefox Color
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: jarekenn
content:
<p>I've been using Firefox Color to design my own Theme (which has been great, by the way!), but I'm having trouble finding color settings for two specific cases: the site text in the Address Bar drop-down and the selected border around the "Find in page" search box. I attached some screenshots of these spots; basically I want to change the default blue/teal to the lavender I've been using elsewhere in the theme. I feel like I've been through all the documentation and experimented with every option in Firefox Color, but I can't seem to figure out where to change these. </p><p>It's definitely not the end of the world, but if someone knows where those options are, I'd appreciate it! </p>


created: 2021-08-19T22:56:38-07:00
updated: 2021-08-19T22:56:38-07:00
title: Using File Explorer to Open a Local File as Firefox
tags: desktop;beta;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: horai3420
content:
<p>Windows 10 Home 21H1 (in Korean Environment) Firefox Developer Edition 92.0b5 (64-bit) </p><p>When I open a local file which linked firefox as default app by file extension, it seems to open in a new window for about 5 sec. Then the new tab is close, and it opens as a new tab in already opened window. However this problem didn't happen to until recently. </p><p>I searched on google but i can't find that I want answer to solve this problem. It's so annoying :( pls help </p>


created: 2021-08-19T22:38:12-07:00
updated: 2021-08-19T23:44:14-07:00
title: Unable to setup Firefox as default browser in my iMac desktop.
tags: mac-os;desktop;customize;firefox-890;
product: firefox
topic: customize
locale: en-US
answers: 1436822;
creator: shivaiyr2004
content:
<p>My setup: </p> <ul><li> FireFox: Version 89 for Mac </li><li> macOS Big Sur - Version 11.5.2 </li><li> Only other Browser is "Safari" </li><li> Mac is only a few months old and fully setup by for me by Apple Support before purchase. </li></ul> <p>It does NOT matter what I have done to set Firefox as default, it is being required to be set up as though it is the first time every time I start up my Mac. </p> <ul><li> I have tried the following: </li></ul> <p>- System Preferences General, Set Default web browser as "Firefox" - this does show 'Firefox' as the default browser - Within Firefox, Preferences,General, Set FireFox as the Default Browser - this does show Firefox as the Default Browser  - When the above did NOT seem to make any difference, 'Refreshed Firefox' - I also setup Firefox Options to "start up at Login" all the time.  </p><p>NO luck. Currently living with the issue by opening Firefox every time I log in.  Not sure what else I can do. </p>


created: 2021-08-19T22:20:06-07:00
updated: 2021-08-19T23:45:49-07:00
title: Firefox keeps asking for primary passord, even when it's entered. Fix from Firefox doesn't help
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436823;
creator: tulleball
content:
<p>Firefox keeps asking for primary password, even when it's entered.  </p><p>Fix from Firefox doesn't help: <a href="https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-primary-password" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-primary-password</a> </p><p>Wasn't like this before. Firefox needs to fix this bug. </p>


created: 2021-08-19T22:08:35-07:00
updated: 2021-08-20T05:42:46-07:00
title: Firefox is blocking every search.
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1436888;
creator: gracetravelr
content:
<p>Whenever I attempt a search, no matter what the topic, I get blocked.  A page comes up that says "Malware and Phishing.  This site is blocked because it is a known security threat.  Please contact your network administrator to gain access." I deleted Firefox and re-downloaded it, but it's still blocking me. </p>


created: 2021-08-19T20:45:56-07:00
updated: 2021-08-19T21:04:34-07:00
title: Unable to use firefox with amazon
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1436802;
creator: bobmaxwell
content:
<p>Firefox won't allow me to use my PW on Amazon.  I called Amazon CS and they told me it was a problem with Firefox.  While I continue to use Firefox I have to switch to Edge to go to Amazon.  Help.  It's very cumbersome. </p>


created: 2021-08-19T19:50:12-07:00
updated: 2021-08-19T21:35:56-07:00
title: Bookmarks disappear
tags: mac-os;desktop;bookmarks;firefox-760;
product: firefox
topic: bookmarks
locale: en-US
answers: 1436797;1436805;
creator: janekmolony
content:
<p>When Firefox reboots after a Mac software update, our internet Favorites bookmarks are gone.  How can we save them, to avoid that? </p>


created: 2021-08-19T19:50:06-07:00
updated: 2021-08-20T01:47:37-07:00
title: Why is the scrollbar in Firefox changing color on certain sites like Youtube?
tags: desktop;other;windows-10;firefox-910;firefox-9101;
product: firefox
topic: other
locale: en-US
answers: 1436843;
creator: Marc7
content:
<p>I have noticed in the last few days that the scrollbar has been changing colors from site to site. On most, it remains a light grey, but on some sites, most notably Youtube, it has turned a darker color, with the scrollbar turning outright <em>black</em> on videos now from Youtube, but only if I'm not signed in. Meanwhile if I'm signed in, it's a darker shade of gray, but not outright black. Does anyone know what's causing this? I will include screenshots, with the scrollbars circled. The first shows the scrollbar in its normal coloration, and the following three showing Youtube, first on its main page, then one with me signed in, another with me signed out, growing progressively darker.  </p><p>Is this a glitch, or something to do with their coding, or what? If someone can answer this, I'd love to know what I'm dealing with here. </p>


created: 2021-08-19T19:22:55-07:00
updated: 2021-08-20T05:16:32-07:00
title: Problem Setting Firefox as Default Browser
tags: desktop;beta;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436807;1436813;1436880;
creator: horai3420
content:
<p>Windows 10 Home 21H1 (in Korean Environment) Firefox Developer Edition 92.0b5 (64-bit), installed in "D:\Program Files\Firefox Developer Edition", linked directory "C:\Program Files\Firefox Developer Edition" to installed path </p><p>1. When I choose the default browser app in Windows settings, It displays Firefox twice. <a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-08-19-19-10-04-f5ef95.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-08-19-19-10-04-f5ef95.png</a> </p><p>2. I selected either of them as default browser, but Firefox settings displays that it's not selected as default browser. And also "set as default browser" button does not work </p><p>How can i solve this problem? </p>


created: 2021-08-19T19:17:28-07:00
updated: 2021-08-20T15:34:43-07:00
title: colors
tags: desktop;firefox-910;mac-os-x-1015;
product: firefox
topic: customize-firefox-appearance
locale: en-US
answers: 1437024;
creator: julie.damerell
content:
<p>In google the color choices are gone, and I can't highlight anything. On many websites many colors/graphics are gone. When I try to click in a box, nothing happens. I cannot even get the box below where I say yes to getting email when the question is answered. Twitter is a  bunch of boxes and outlines now, and doesn't look at all as Twitter used to look. I have tried turning the Mac on and off. This is a desktop computer. </p>


created: 2021-08-19T19:09:19-07:00
updated: 2021-08-19T21:34:46-07:00
title: Sync turn off need sign in every morning
tags: desktop;sync;windows-10;firefox-910;
product: firefox
topic: sync
locale: en-US
answers: 1436798;1436804;
creator: huuvinh.nguyen0911
content:
<p>Hi everyone, </p><p>Every morning when i start firefox i have problem like picture attach. </p><p>I try remove firefox and reinstall but not fix. </p><p>How do i do for fix? </p>


created: 2021-08-19T18:32:26-07:00
updated: 2021-08-19T18:32:26-07:00
title: File and Bookmarks font has suddenly shrunk
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: tonyrutt1
content:
<p>Since the last time I opened the browser the commands in the top nav, File, Edit, View etc have all shrunk to about a 4pt font. I see other people have had a similar issue and the answer seems to be along the lines that the font size is a universal and that there is some, somewhat complicated, workaround. But I ain't done nothing! They have just shrunk! What gives and how to I get them back to a readable size please? </p>


created: 2021-08-19T18:30:29-07:00
updated: 2021-08-19T18:30:29-07:00
title: Youtube - Indicador de texto encima los videos
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: es
creator: justgray.dagr
content:
<p>No se como se llama, pero a la hora de reproducir videos en youtube, aparece esa linea parpadeante  en la esquina inferior izquierda que normalmente aparece sobre textos para indicar donde va a colocarse la siguiente letra que pongas. Solo la puedo quitar si selecciono algun texto pero si le doy a reproducir el video de nuevo vuelve a aparecer. </p><p>No afecta el funcionamiento de youtube y hasta donde se no aparece en otras paginas de videos, pero es lo suficientemente molesta como para darme un toc y hacer que deje de querer ver videos. </p><p>Intente iniciar en modo seguro para ver si era algun tema o complemento y funciono un rato pero despues simplemente volvio a aparecer (sin salir del modo seguro ni cambiando nada). Tambien intente borrando y reinstalando todo pero la linea sigue apareciendo y me es demasiado molesta aaaaaaaaaaa </p><p>En la imagen medio que se alcanza a ver, welp </p>


created: 2021-08-19T18:30:22-07:00
updated: 2021-08-19T19:50:42-07:00
title: Password manager has flaws.
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1436792;1436794;
creator: romeemore
content:
<p>Firefoxe's Password manager has a flaw. It at times uses names for pw identification. Many sites today uses your e-mail addy for its name. When Firefox sees this it will ask should it update the pw. It doesnt seem to realize that this name is used across many sites. If someone mistakenly updates the pw, you wont know until you log in, which site had its PW mistakenly updated.  </p><p>How do you disable / fix this feature. </p><p>There is also a auto fill in that seem to only rely on the site. This is the repair. If it were to be possible to make firefox use the sites info, it should alleviate the problem of mistaking every email address name on a sites password verification list as the same as evey-other. </p><p>Is there a switch for this feature. </p><p>thanx, </p><p>Jerome </p>


created: 2021-08-19T17:56:48-07:00
updated: 2021-08-19T21:45:17-07:00
title: Pre-load webpage in tab
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436809;
creator: julkhami
content:
<p>I am working with a webpage that is very slow-loading. Right now I prefer to open it in a tab and then switch tabs while it loads, then switch back when it is finished loading. </p><p>This may work to some extent, but I think even when I change back to that tab it takes Firefox some time to load up the web content in some way and display it, even though the page is not still loading over the internet. </p><p>Is there some way I can get the page in that tab loaded actively in the background so that when I switch to it it's completely ready to go, as if it had just been open the whole time? There must be some Firefox setting or command to trick Firefox in a way that that tab is open and active and should be treated as such. </p><p>Thanks very much, Julius </p>


created: 2021-08-19T17:10:01-07:00
updated: 2021-08-20T15:20:01-07:00
title: Links won't directly open in Firefox
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1436786;1436951;1437019;
creator: alexanderh357
content:
<p>Newly installed Firefox to replace Safari on MacPro. Installed downloaded file which has extension .dmg and Firefox does not appear as an .app.   Set it as the default browser and checked permissions. Whenever click a link I receive the error message "The application cannot be opened" 10826, see image below.  In order to open a link I have to copy the link and manually paste it in the Firefox search window to get to the link.  Driving me nuts, please help. Alex </p>


created: 2021-08-21T15:37:35-07:00
updated: 2021-08-21T16:21:28-07:00
title: tabs moving to the right after ESC from Full Screen, and speaker icon disappearing
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1437265;1437266;
creator: nmirkhan
content:
<p>1) Why in Firefox when a video is played in full screen the tab is moved to the right where sign + new tab, If there's many tabs in the left side 2) After updating to a new version, the speaker icon disappears on the tabs in which the audio or video was playing, it becomes visible only when you hover over it with the mouse pointer. this is very annoying </p>


created: 2021-08-21T14:57:33-07:00
updated: 2021-08-21T15:17:24-07:00
title: Bookmark spacing (Cushion space) horrendous on desktop
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1437248;
creator: brettra
content:
<p>I truly hope the developers at least refer to this site for concern requests for fixes.  </p><p>It seems every about:config fix for the spacing of the bookmarks as well as the photon/proton fixes are doing nothing on Firefox version 91.  </p><p>Is there anyway to get a simple checkbox that fixes the views for desktop? The whole world is not working on tablets or phones and this is so frustrating to see functionality continually broken with updates that are obviously required because of security issues that plague the online world.  </p><p>Can any developers please respond to when users can see a fix to this issue? I know this is far from life ending but it breaks the visual aspect of the browser so badly. </p>


created: 2021-08-21T14:34:00-07:00
updated: 2021-08-21T15:08:53-07:00
title: Last update and part most page are gone
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437228;1437245;
creator: marie.dennis2010
content:
<p>Hi, I just installed Firefox 91.0.1 since then every page background as lost any color and I cannot tell any selection I need to make.  </p><p>example first picture from firefox and second from google chrome </p>


created: 2021-08-21T14:18:31-07:00
updated: 2021-08-21T15:59:31-07:00
title: Linux: Firefox crashes when opening a new private window via keyboard shortcut
tags: linux;desktop;fix-problems;mint;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437230;1437242;1437264;
creator: Mistful
content:
<p>Hey, </p><p>I've been using Firefox primarily on Windows, and Android, for a long time; and relatively recently, Linux. </p><p>Every now and then(most times, it works great, and does not crash), when I open a new private window via the keyboard shortcut (ctrl + shift + p), Firefox crashes, and clicking "restart Firefox" causes it to immediately crash again. I do not even see Firefox reopen, but gets greeted with "Firefox crashed". </p><p>I haven't had this issue on Windows or Android before, and have only been experiencing it on Linux. Could be related only to my machine, don't know at this point. </p><p>Info: Linux Mint 20.2 x86_64 Cinnamon Kernel: 5.4.0-81-generic Firefox version: 91.0 (64-bit) </p><p>Thank you </p>


created: 2021-08-21T14:04:22-07:00
updated: 2021-08-21T14:57:25-07:00
title: Password manager not usable
tags: desktop;privacy-and-security_1;windows-10;masterpassword;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437233;
creator: djdanby
content:
<p>After using Firefox for many years, I decided to use a master password in Firefox, and unfortunately found out that this feature is not really a security for private data. When using a master password, the Firefox browser reacts arbitrarily when asking for the password. Sometimes the query appears immediately, sometimes later. And everyone has immediate access to saved bookmarks, despite this protection. The protection reacts too late or not at all. So the protection makes no sense from my point of view. If the protection should only be there to secure the access data, then the query of the master password should be much more useful or? This arbitrary reaction of the browser is extremely annoying and nonsensical. So from my point of view either a query on startup of Firefox, or a query when you want to access the password database would be much more useful. As this function is currently offered, it is simply unbreakable! Therefore my request... Please improve or revise the function. </p>


created: 2021-08-21T13:57:51-07:00
updated: 2021-08-21T15:07:31-07:00
title: GMAIL Themes
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437234;1437243;
creator: kevinwal
content:
<p>Re Release 91.0.1 </p><p>After install GMAIL themes do not work.  Tried loading without any extensions.  Same thing. Works in Safari and Chrome. </p><p>Any ideas? </p>


created: 2021-08-21T13:29:24-07:00
updated: 2021-08-21T13:29:24-07:00
title: firefox stopped conwerting HTML to PDF
tags: windows-7;desktop;beta;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: alfred.horak
content:
<p>After my antivirus deleted a malware I get an error message at boot " unable to access jarfile". Since then FF doesn't convert html to pdf and external programs don't start for unable to access virtual machine. The jarfile is <a href="http://binary.SE" rel="nofollow">binary.SE</a> and the Pass is correct. I have no old java version and I reinstalled the last java version. I understand that <a href="http://binary.SE" rel="nofollow">binary.SE</a> is no longer supported. The list of extensions also include .jar so I unfortinately don't know what els to check but I do need the FF html converter back.  Thank you so much for trying to help. My OS is Windows 7 Pro FF is Developer edition with auto update. Alf </p>


created: 2021-08-21T13:28:29-07:00
updated: 2021-08-21T14:59:17-07:00
title: GMail display has all text in white boxes after FF update to 91
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437222;1437235;
creator: jghaley
content:
<p>Since the auto update to FF 91, my Gmail does not display correctly as it did with previous version of FF. The text is dark or colored letters in little white boxes. These boxes were the same as the background in the older version of FF. Any Ideas of how to fix this or do I have to go back to an earlier version of FF. The issue with that is the pop up that warns of an earlier version and creates a new Profile every time it is opened.. If I have to go back what version is recommended? I'm running Big Sur on a Macbook Pro.. </p>


created: 2021-08-21T13:14:28-07:00
updated: 2021-08-21T15:31:11-07:00
title: Unable to open hyperlinks in Firefox 91.0.1
tags: mac-os;desktop;other;firefox-910;firefox-9101;
product: firefox
topic: other
locale: en-US
answers: 1437236;1437251;
creator: senbariki
content:
<p>When clicking on a hyperlink in a webpage in Firefox 91.0.1, the link fails to open.  If I right click it will open.  In Preferences/Settings , Firefox is set as default browser and I have left Open Links in Tabs instead of new windows unchecked (I prefer to open in new window).  If I right click on the link I can open in either a new tab or a new window. </p><p>This does not happen in Safari.  Any ideas? </p>


created: 2021-08-21T11:23:50-07:00
updated: 2021-08-21T11:33:43-07:00
title: Firefox se cierra
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437211;
creator: ylopez
content:
<p>Se restablecio eliminando todo para que se regrese como de fabrica En modo seguro tambien se cierra bp-fc3d2ee9-ca09-4e25-a70b-f5c9d0210816.txt </p>


created: 2021-08-21T11:17:26-07:00
updated: 2021-08-21T15:47:36-07:00
title: Unknown email account shown as if I have logged in from my browser
tags: desktop;websites;windows-10;firefox-910;firefox-9101;
product: firefox
topic: websites
locale: en-US
answers: 1437237;1437249;1437259;
creator: izytalas
content:
<p>Hi guys, </p><p>I tried to login to my yahoo mail account and the browser is showing that someone somehow has logged in to an unknown email account from my pc. Can anyone tell me how is this possible? No one except me has access to this pc.  </p><p>Thank You </p>


created: 2021-08-21T10:32:41-07:00
updated: 2021-08-21T16:23:58-07:00
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1437204;1437250;1437267;
creator: nmirkhan
title:
Why in firefox when a video is played in full screen the tab is moved to the right where sign + new tab

content:
<p>Why in firefox when a video is played in full screen the tab is moved to the right where sign + new tab </p>


created: 2021-08-21T10:26:47-07:00
updated: 2021-08-21T10:26:47-07:00
title: i just wanted to delete that auto filling bar line
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: thaitran1410
content:
<p>i can't no longer type F then hit enter to go to facebook i tried many solution but i just can't delete it </p>


created: 2021-08-21T10:03:55-07:00
updated: 2021-08-21T10:08:05-07:00
title: How to update all bookmark favicons
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1437198;
creator: Geos
content:
<p>I imported bookmarks from another browser and now they're all generic globe favicons. Is there any way to globally refresh/update favicons? There used to be an extension "favicon updater" which is no longer available. It's unbelievable there is apparently no way to do this. </p>


created: 2021-08-21T10:02:55-07:00
updated: 2021-08-21T15:37:16-07:00
title: Updates
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437200;1437239;1437254;
creator: hilld1968
content:
<p>It has been difficult to get to a point to give you feedback. The system is not user-friendly. My complaint is that Firefox is updating about every two weeks. Not only does it take 20-30- minutes every time, I have to go back and reconfigure items. I am getting ready to leave Firefox, if this continues. I am sure no one cares. But, I said my piece. </p>


created: 2021-08-21T09:53:38-07:00
updated: 2021-08-21T11:35:09-07:00
title: Yahoo Mail Plus
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437202;1437212;
creator: swepres6163
content:
<p>I recently upgraded Yahoo Mail Pro to Yahoo Mail Plus on my PC with my preferred browser Firefox.  The mail pulls up on the screen, but does not respond to the check boxes.  It can only be viewed and not deleted.  If I use Microsoft Edge the update works fine. </p>


created: 2021-08-21T09:41:12-07:00
updated: 2021-08-21T09:41:12-07:00
title: Firefox не открывает вкладки ИНОГДА, после перезагрузки
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: 9212782
content:
<p>хотя в настройках выбрано "ВОССТАНАВЛИВАТЬ РАНЕЕ ОТКРЫТЫЕ ВКЛАДКИ" - это происходит не всегда, иногда. И особенно когда ноутбук например был без использования, без дополнительного питания. И все файлы и браузеры были закрыты автоматически. +++ Firefox won't open tabs SOMETIMES after restarting although "RESTORE PREVIOUSLY OPEN TABS" is selected in the settings - this does not always happen, sometimes. And especially when the laptop, for example, was without use, without additional power. And all files and browsers were closed automatically. </p>


created: 2021-08-21T09:30:35-07:00
updated: 2021-08-21T13:30:55-07:00
title: firefox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437207;1437218;
creator: tobynola
content:
<p>Ive been using Firefox for a decade without any issues, now when I launch Firefox I cannot use the google search box in the middle of the page, I can only type in searches in the upper search window, also yahoo mail Facebook and several other apps are all white in their presentation, no grey differentiation between windows, when I log into these apps thru safari they work as they should.  I have deleted Firefox and reinstalled several time but it doesn't improve.  Spent an hour on the phone with Apple support and we determined it is Firefox that is causing the white screen. </p>


created: 2021-08-21T09:07:02-07:00
updated: 2021-08-21T10:08:14-07:00
title: Facing issue In browsing my website On Mozzila
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437197;1437199;
creator: muhammadfaisal0348
content:
<p>Hi, I am facing an issue in browsing my website on Mozilla firefox, My website runs smooth on other Browser, but it is slow on Mozilla, Can someone from the team please check my<a href="https://apkquirk.com/" rel="nofollow">website</a> </p><p><br> here is my website URL: <a href="https://apkquirk.com/" rel="nofollow">https://apkquirk.com/</a> </p>


created: 2021-08-21T08:45:14-07:00
updated: 2021-08-21T09:28:12-07:00
title: Firefox doesn't work after running Tronscript
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1437182;1437185;
creator: Bibbelchen
content:
<p>When I noticed it, I deleted it from my programs, locked out of Windows 10, locked in again, downloaded Firefox again and the same thing. It is there but I can't access any website. However Chrome and Edge are working. How can I handle this? </p>


created: 2021-08-21T08:37:36-07:00
updated: 2021-08-21T11:46:36-07:00
title: ALL PREVIOUS FORMS USE TO LOAD BEFORE THE LATEST FIREFOX UPDATE
tags: windows-7;desktop;other;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1437175;1437181;1437192;1437196;1437206;1437214;
creator: cvmenn
content:
<p>Since Firefox's inception, I've never had a problem with previous site sign-in forms populating such as Gmail or any other usually visited site, that is, until I accidentally updated to the latest Firefox version, because of my dread in suffering major problems with almost every update; and the Firefox team or community nearly always refusing to assist as of late. Let's see if this time is different. </p><p>I checked my settings and the settings are good for forms, so I am puzzled. </p><p>I also noticed that gmail began timing out and disconnecting, "again", as occurred with a previous update that corrupted the gmail notification add-on - something that took me a year to figure out, because no one cared to help. Boo hoo! Well, the new Gmail notification add-on is now also corrupted with the latest Firefox update, and so I had to abandon that one as well. </p><p>I sure would love to know why no one there will tell me how to turn the Firefox version update "off". It's only the 7th time in a row, that an update has ruined my business capability, making add-ons malfunction or to stop working, or to loose valuable information. I want to scream like you can't believe. </p><p>Help me please! </p>


created: 2021-08-21T08:36:24-07:00
updated: 2021-08-21T15:55:32-07:00
title: Stupid Toolbar Context Menu
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1437244;1437262;
creator: corey.frank0118
content:
<p>Sorry I'm just frustrated lol. I have configured my add ons the way I want to. Some of them will activate what I need most of the time with just a click. however sometimes I will need to bring up the context menu.  </p><p>But if I click anywhere on the length of the toolbar outside search I only get two useless options. "customize toolbar and enter/exit fullscreen". I can right click the apps if they're in overflow, but only the apps in overflow, meaning I can either have full functionality of my apps or quick access but not both. I couldn't find any configs to solve this.  </p><p>I am pulling my hairout, I genuinely don't understand why you wouldn't want to be able to use right click on your most used apps. It's so counter intuitive to me I'm convinced I'm doing something wrong. </p>


created: 2021-08-21T08:12:55-07:00
updated: 2021-08-21T08:24:09-07:00
title: Trying to switch to a new laptop
tags: desktop;download-and-install_1;windows-10;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
answers: 1437160;
creator: claire.balliro001
content:
<p>I'm desperately trying to get my new laptop set up during an insanely stressful move, and I am not at all tech savvy. I've somehow forgotten my password for my Firefox account, so I can't simply log in on the new laptop. I also can't reset my password because it would delete all my history and bookmarks!!! That's the whole freaking point! The thought of losing all that literally makes me feel like I'm going to have a panic attack. Is there a way for me to manually transfer over all this data, or any other option which would allow me to to keep/backup+reenter all this data? PLEASE HELP ME!!! </p>


created: 2021-08-21T07:55:00-07:00
updated: 2021-08-21T08:42:13-07:00
title: Why does this symbol â€ or â show up in my email messages almost always?
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437162;1437168;1437171;
creator: roneross
content:
<p>Why does this symbol â€ or â show up in my email messages almost always?  I know it is a coding problem.  I think it is a problem with Firefox.  There use to be a button to change from unicode to western of back but now it does not work.  I do not know how to code is there a fix.  I think Firefox needs fix.  Running Win7 and Firefox 91.0.1 64 Bit. </p>


created: 2021-08-21T07:27:47-07:00
updated: 2021-08-21T10:11:44-07:00
title: Dear Supporter
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437201;
creator: okhovat
content:
<p>Hi Dear firfox supporter , A security question about Firefox I have opened a page on Firefox. Why should the program run 7 times? </p><p>i can not upload image on your site <a href="https://s19.picofile.com/file/8439669842/firfox.png" rel="nofollow">https://s19.picofile.com/file/8439669842/firfox.png</a>  </p><p>basically It should not be like this, right? Is from my system Used to mine bitcoins? By a hacker? </p>


created: 2021-08-21T06:14:05-07:00
updated: 2021-08-21T08:42:39-07:00
title: firefox 91 tabs always crashing with ebay
tags: linux;desktop;fix-problems;fedora;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437141;1437153;1437172;
creator: philippe.ventrillon
content:
<p>Hello since i've upgraded to firefox91, i've got a tab crash each time i go to <a href="http://ebay.fr" rel="nofollow">ebay.fr</a>. The message is : "Gah. Your tab just crashed." </p><p>I've submitted the bug report : ee05d71c-a653-4c91-9094-42ea10210821 I've been able to produce the problem only with <a href="http://ebay.fr" rel="nofollow">ebay.fr</a> and <a href="http://ebay.com" rel="nofollow">ebay.com</a>. The problem does also occur in troubleshooting mode. clearing the cache does not help. </p><p>System is linux fedora up to date </p><p>Suggestions and help are welcome to solve the problem... </p>


created: 2021-08-21T06:00:33-07:00
updated: 2021-08-21T06:00:33-07:00
title: Can't record audio in whatsapp web in Firefox
tags: linux;desktop;fix-problems;fedora;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: sinadinshan66
content:
<p>I am unable to record audio in whatsapp web in Firefox. After granting microphone permission, when the record button is clicked, it starts recording and immediately stops automatically. It works fine in other browsers, so I guessed it might be a problem with Firefox. I am using Fedora 34 and have Firefox 91.0. Thanks for the help! </p>


created: 2021-08-21T05:16:34-07:00
updated: 2021-08-21T05:24:54-07:00
title: Firefox Open Tab to Right
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1437134;
creator: ToolGuy
content:
<p>When working I may have many, 20+ , tabs open. If I open a new tab it often gets totally lost. Yes it goes to the end of after Related current tab but this is not at all helpful. Sometimes the Related ones may be many and have to go hunting for it. I want to have have the old option of Opening Right Next to the Current tab. Not everyones choice but it needs to be an option. </p><p>The current setup can make using Firefox nearly unusable. Yes have gone into about:config page and changed the browser.tabs.insertRelatedAfterCurrent = true </p><p>It needs a browser.tabs.insertAfterCurrent = true  No Related option </p>


created: 2021-08-21T04:48:30-07:00
updated: 2021-08-21T04:58:20-07:00
title: Apple SD Gothic doesn't work on Firefox
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437127;
creator: Touhou
content:
<p>I used to install Apple SD Gothic font on Windows and used Firefox. It used to be working well, but since the firefox update few months ago, the font started to crash. I've tried to install other versions of firefox but it still didn't work. The font works well on any other browsers. </p>


created: 2021-08-21T04:27:15-07:00
updated: 2021-08-21T05:28:03-07:00
title: Instagram
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: it
answers: 1437136;
creator: ziogigi72
content:
<p>Prima di installare l' estensione DuckDuckGo potevo visualizzare tranquillamente Instagram.  Dopo averlo installato non riesco a visualizzare più di 9 elementi da ogni pagina, in basso mi esce la scritta "Caricamento non riuscito" e si blocca non caricando più altri elementi. Ho provato a disinstallare l' estensione DuckDuckGo ma il problema permane, anche dopo aver riavviato in modalità Risoluzione Problemi. Qualcuno ha suggerimenti da darmi ? Grazie </p>


created: 2021-08-21T03:57:01-07:00
updated: 2021-08-21T11:29:47-07:00
title: problem os sites not showing correctly on MacAir when using Firefox
tags: desktop;firefox-910;mac-os-x-1015;
product: firefox
topic: basic-browsing-firefox
locale: en-US
answers: 1437209;
creator: anniepatureau
content:
<p>Good morning, </p><p>I face a problem since last wednesday with my MacAir (the sites I use are not showing properly (police characters, color).  This only happens on my MacAir (not on my Imac nor on my Ipad) and only when on Firefox (correct on Safari).  see the screen captures below.  The first one is on Safari, the second on Firefox. </p><p>Can anyone help me.  Thanks Annie </p>


created: 2021-08-21T03:11:19-07:00
updated: 2021-08-21T06:40:21-07:00
title: Virtual keyboard not displaying correctly
tags: mac-os;desktop;fix-problems;virtualkeyboard;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437124;1437126;1437129;
creator: legrandstout
content:
<p>Hello,  As shown in the attached file, the website I am consulting should display the box to enter a code as per attachment 1 (like a virtual keyboard), but since the last update of firefox, the box now appears empty as per attchment 2, preventing any selection of the right numbers. </p><p>What should I change for it to appears normally? </p><p>Thank you,  </p><p>Christophe Ps: I also see now that when I tick the box below "email me when someone answers the thread", the box still appears empty (hope it is not as I would like ot receive the emails) and had that for another website since the last update. </p>


created: 2021-08-21T02:41:10-07:00
updated: 2021-08-21T06:25:40-07:00
title: There is a white screen flash when firefox is being launched.
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437143;
creator: mqmaqahst8p
content:
<p>There is a white screen flash when firefox is being launched. I've dark reader add-on enabled. There are no flashes opening new tabs. Any ideas how to make those irritating flashes disappear ? Thanks </p>


created: 2021-08-21T02:39:35-07:00
updated: 2021-08-21T05:17:36-07:00
title: single out certain Google cookies to accept
tags: linux;desktop;cookies;firefox-910;
product: firefox
topic: cookies
locale: en-US
answers: 1437130;
creator: thom35
content:
<p>Firefox removes all cookies when I shut it down; that is the option I have chosen. I know I can opt out of this by allowing cookies for certain websites.  </p><pre>I don't want to allow Google/Youtube cookies in this way: I don't want Google to come back the next time and continue to build their cookie cache; I want them to start with a "Google cookie free" browser.  </pre> <p>But.....  </p><p>This means I have to set my Google cookie settings every time I start my browser and visit any of the Google sites. This annoys me a lot.  </p><p>Is it possible to single out certain cookies (e.g. the one with the Google cookie settings) that I want to keep, while I remove all the other Google cookies on shut down?  </p><p>(Before you suggest: not using Google/Youtube is not an option).  </p><p>Thanx,  </p><p><br> Thom </p>


created: 2021-08-21T02:37:16-07:00
updated: 2021-08-21T05:18:11-07:00
title: Ctrl+shift+T does not work anymore.
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1437132;
creator: srjn_vchr
content:
<p>I have checked the about:config page for different sessionstore settings to make sure they are default and as needed. Ever since I downloaded and installed firefox on my new system, I have not been able to use ctrl+shift+t. Please help. </p>


created: 2021-08-21T02:01:40-07:00
updated: 2021-08-21T16:36:49-07:00
title: Can't Manage Sync information
tags: desktop;sync;windows-10;firefox-910;
product: firefox
topic: sync
locale: en-US
answers: 1437107;1437269;
creator: reagan.m.neal
content:
<p>I'm unable to select items I want and don't want to sync in the settings. In the pass I could select what I could sync. I want too turn off settings sync to stop themes syncing. <a href="https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox" rel="nofollow">https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox</a> This support page states you can select what you want to sync but I'm unable to change the selections. </p>


created: 2021-08-21T01:14:48-07:00
updated: 2021-08-21T05:13:26-07:00
title: Can't go to ebay or amazon from the address bar any more. How to fix that?
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437108;1437111;1437113;1437114;1437128;
creator: evanmjones
content:
<p>Hi, </p><p>Type <a href="http://www.ebay.co.uk" rel="nofollow">www.ebay.co.uk</a> in address bar.  I'm offered the chance to search Ebay but not to go to it.  When I simply press return on the address nothing happens.  Firefox doesn't go to ebay.  Tried <a href="http://www.amazon.com" rel="nofollow">www.amazon.com</a>, same result can't get firefox to go to either site unless I search for them on google and click a link.   </p><p>These are popular sites for me.  How can I just type in the site I want I get it to go there?  And how come it's suddenly stopped allowing me to go directly to ebay &amp; amazon? </p><p>Many thanks! </p><p>Evan </p>


created: 2021-08-21T01:01:36-07:00
updated: 2021-08-21T06:35:35-07:00
title: White Screen Problem In Linux
tags: linux;desktop;tabs;ubuntu;
product: firefox
topic: tabs
locale: en-US
answers: 1437144;
creator: jainilprajapati9
content:
<p>In linux (ubuntu) I have some serious issue when I open firefox the tabs are going to white and I don't see any buttons and website. But When I Hovering the firefox in mini window i can see browser but in full screen there is only white screen as you can see in image I attached. </p>


created: 2021-08-20T22:39:27-07:00
updated: 2021-08-21T02:14:22-07:00
tags: desktop;customize;windows-10;firefox-910;firefox-9101;
product: firefox
topic: customize
locale: en-US
answers: 1437094;1437109;
creator: oetkbtytr
title:
after a reinstall of firefox 91.0.1, missing home icon next to refresh icon, where is switch to turn home icon back on?

content:
<p>cannot find switch for home icon's location, no longer visible after a windows recovery OS, aka little house on address bar next to circle arrow refresh icon....i might be blind, but i cud not find in settings, home page default ...tell it was not removed in new update...thanx </p>


created: 2021-08-20T21:31:24-07:00
updated: 2021-08-20T21:34:27-07:00
title: Totally fuxxxx0r3d
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1437084;
creator: jonathan8219
content:
<p>I'm stuck using microsoft edge and I feel so icky and out of place. All I did was download a video a name brand video editing program from their site, then uninstall it, then use a register cleaner (cc cleaner) to fix registry problems. Now Firefox will open but none of the buttons will work! All functionality gone! Even after cold reboot and reinstall of Firefox! </p>


created: 2021-08-20T21:20:39-07:00
updated: 2021-08-20T21:34:59-07:00
title: FireFox Display is Jacked up.
tags: mac-os;desktop;other;firefox-910;firefox-9101;
product: firefox
topic: other
locale: en-US
answers: 1437085;
creator: refox_support
content:
<p>Out of now where today FireFox is not displaying pages correctly. There are white boxes around sections on pages which shouldn't be. </p><p>I have completely dumped all the profiles and cache, uninstalled, removed all traces of FireFox directories and reinstalled and am currently on 91.0.1 (64-bit) in Troubleshooting Mode and the issue still exists. Even the about:config page and white boxes around words on the msn website etc. </p><p>I have added images below as examples. Any help is appreciated to resolve. Thank you </p>


created: 2021-08-20T21:19:40-07:00
updated: 2021-08-20T21:31:16-07:00
title: Persistant caching problem
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437079;1437080;1437083;
creator: graphicsgeezer
content:
<p>My website was  moved but Firefox won't accept the new address, substituting the old one instead, which of course leads  nowhere. Chrome and Safari don't have this problem. This isn't the first such problem I've had with Firefox. I don't want to do a wholesale cache reset. </p>


created: 2021-08-20T21:02:11-07:00
updated: 2021-08-20T21:37:08-07:00
title: recovery key
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437087;
creator: 2Hayward
content:
<p>How do I configure a recovery key? I clicked on create a recovery key and entered a long password but it was rejected. I could not find any criteria for what it should look like, what to use or not use when creating it. Please reply if you know the answer, Thank you, Hayward </p>


created: 2021-08-20T20:08:46-07:00
updated: 2021-08-20T20:14:25-07:00
title: browser
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437070;1437071;
creator: mamalaii
content:
<p>WHILE USING FIREFOX BROWSER FOR OPENING G MAIL IT NOT RESPONDING IT SHOWS GMAIL SYMBOL UNDER WORKSPACE AND IT COMPLETELY STOPPED. NOT ABLE TO USE THE SECOND TAB ALSO. WHAT IS THE PROBLEM. BUT IT WORKING IN CHROME GOOD </p>


created: 2021-08-20T19:47:25-07:00
updated: 2021-08-21T00:56:36-07:00
title: Firefox lag on new windows
tags: linux;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437082;
creator: valentinezhen95
content:
<p>My Firefox are lagging when i try to open a new windows on both normal and private browsing mode. It have a serious input lag when i try to type in the address bar and the search bar, about 1 to 2 second for the word show up. The problem is fixed when i am on the safe mode. So i went and refresh the Firefox and remove all the extension, the problem still persist. I also tried some other method suggested by other after my research, create a new account, turned off the hardware acceleration, set accessibility.force_disabled. None of them work, any clue on how can i fix this problem? The lag only happen on Firefox, i tried to typed on other software its fine, but i switch back to Firefox the input lag happen. Thanks and have a nice day! </p>


created: 2021-08-20T19:40:20-07:00
updated: 2021-08-20T20:10:55-07:00
title: Cannot Import Bookmarks from Edge Browser
tags: linux;desktop;sync;firefox-910;
product: firefox
topic: sync
locale: en-US
answers: 1437068;
creator: farhadanwari58
content:
<p>I installed Linux OS and now I am trying to get my bookmarks and passwords from my previous Firefox browser and Edge, but it is not syncing. I would be happy to have your opinions and solutions. Thank you! </p>


created: 2021-08-20T18:02:10-07:00
updated: 2021-08-21T13:31:26-07:00
title: Videos de Yotube se congelan por un momento pero el audio sigue.
tags: desktop;websites;needsinfo;windows-10;firefox-910;firefox-9101;
product: firefox
topic: websites
locale: es
answers: 1437219;
creator: martbover
content:
<p>Hola!  Cuando estoy reproduciendo videos en YouTube me ocurre que el video se congela por un instante, pero el audio sigue, uego, el video retoma su reproducción y todo sigue como si nada hasta que sucede de nuevo.  Es molesto y me ocurrió una vez ayer o antes de ayer, no recuerdo bien, pero lo solucioné borrando la caché y todo lo demás. El tema es que volvió a pasar ahora y, la verdad, se me ocurre que tiene que haber otra cosa que hacer.  No me pasa con videos guardados en la PC o en otro navegador, copio el link del video y me voy a Edge y no pasa.  Tengo una Dell 7567 con un i7 7700hq y una Nvidia Geforce 1050 ti. Tengo todo actualizado acorde al soporte de Dell.  Saludos! Buen fin de semana. =D </p>


created: 2021-08-20T17:54:38-07:00
updated: 2021-08-21T09:41:19-07:00
title: domácí stránka
tags: desktop;customize;
product: firefox
topic: customize
locale: cs
answers: 1437189;
creator: miloslav.vaculcik
content:
<p>Zdravím,nejde mě nastavit domácí stránka,není vubec možnost změny, stále nabíhá nějaká turecká haberbank, co s tím? ještě je tam, že  prohlížeč je spravován organizací, přitom je to soukromý počítač. </p>


created: 2021-08-20T17:23:18-07:00
updated: 2021-08-20T21:53:26-07:00
title: 10+ years of browser history gone
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: cirom
content:
<p>firefox browser history disappeared after deleting appdata temp folder. windows 10 pc using ccleaner i "cleaned" the ...\appdata\local\temp\   folder all browser history has disappeared is gone. i have 4 firefox profiles and even the 2 profiles that i have not used in more than 8 months have been wiped clean. unfortunately the appdata branch is not part of any of my backup routines. i had always thought that the FF profiles contained all the browser history and was rather shocked to see all my curated history was gone. fortunately i did not loose the extensive bookmarks. why would browser history be stored only in a temp folder? any ideas?? </p>

answers:
1437039;1437049;1437051;1437055;1437056;1437058;1437059;1437060;1437065;1437073;1437075;1437078;1437088;1437090;


created: 2021-08-20T17:19:51-07:00
updated: 2021-08-20T21:36:31-07:00
title: icon missing after Skype Web FF Add-on installed
tags: linux;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1437086;
creator: ntf3rd
content:
<p>Selected and installed the Skype Web FF Add-on to my installed Firefox version 91.0 for Linux Mint, 32-bit. However, after the installation was complete, there is not an icon showing or displayed in the menu bar to access, initiate and execute the Add-on. Thus, am unable to use this Add-on. Have also written an issue on the Add-on project page within GitLib which this Skype Web FF Add-on shows in their description and settings page within Firefox. </p><p>Anyone who knows how to get this Add-on icon to appear, display and give me access to execute is much appreciated. </p>


created: 2021-08-20T17:18:41-07:00
updated: 2021-08-21T08:39:12-07:00
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437169;
creator: lars.vassenjansen
title:
recently updated to FF 91.0, and ever since i've had a pita issue with YouTube videos showing a black bar that cuts the video (horizontally) in half.  So essentially, the lower half of each and every YouTube video i try to watch has a black bar.

content:
<p>This is clearly an issue unique to Firefox, as i have no such issues in Chrome, Iridium or Edge browser, when on YouTube. </p>


created: 2021-08-20T17:16:33-07:00
updated: 2021-08-20T17:18:18-07:00
title: Firefox browser renders incorrectly
tags: mac-os;desktop;other;firefox-910;firefox-9101;
product: firefox
topic: other
locale: en-US
answers: 1437038;
creator: isa.alsup
content:
<p>Firefox is not rendering pages correctly.    Chrome renders correctly.  Machine is in Mojave Firefox renders correctly on another machine (Catalina) with the same account login sync. It is very distracting as pages are rendered poorly. I tried disabling hardware acceleration; then restarted Firefox.  No change. I uninstalled and re-installed Firefox Default (System) theme No optional extensions or plugins </p>


created: 2021-08-22T16:38:30-07:00
updated: 2021-08-22T16:38:30-07:00
title: Video screen on all websites lags once in every few seconds
tags: desktop;websites;windows-10;firefox-910;firefox-9101;
product: firefox
topic: websites
locale: en-US
creator: tyuan6670
content:
<p>When a video is playing, on any website, like YouTube, Facebook, Bilibili, Weibo, etc., for every couple seconds the screen will freeze for around one second while the sound continues at normal speed. This just happened for a few days. I've tried removing all add-ons, closing extra tabs, restarting the computer, and even re-installing Firefox, but none seemed to work. The internet speed is always fine on my end. </p><p>I have a two-year-old ASUS U4300F, Windows 10, Intel i5 8th gen, with NVIDIA discrete graphic card, if that helps. </p>


created: 2021-08-22T16:23:28-07:00
updated: 2021-08-22T16:23:28-07:00
title: How do I use the small address bar for a quick search
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: nhorv75597
content:
<p>Please help with the usage of the small address bar. Not the long one at the top, the one above the pocket and the small icons like facebook and other quick access websites. This is a brand new computer, and everything is different than on my 6 or 7 year old one. In settings everything is the same as in the old computer, but when I start typing, it is in the top search bar. Thanks in advance for any help. </p>


created: 2021-08-22T16:01:16-07:00
updated: 2021-08-22T16:48:49-07:00
title: Strange addresses in my autofill list: security concern
tags: mac-os;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437448;
creator: ori1
content:
<p>There is a strange name and address in my list of autofill addresses. I have never heard of this person or this address, let alone used it. Is this a person trying to steal my identity or use my credit card? What should I do? </p>


created: 2021-08-22T15:14:50-07:00
updated: 2021-08-22T15:14:50-07:00
title: Apple Mail on Firefox
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: OldRetiredFellow
content:
<p>My ISP (AT&amp;T) says Mozilla's Firefox is responsible for the 16 item in the drop down menu to access my AT&amp;T email through Apple Mail on Firefox.  What say you?  Any viable suggestions.  So far I have not had any success with AT&amp;T, at least , the ones I could understand </p>


created: 2021-08-22T15:06:56-07:00
updated: 2021-08-22T15:06:56-07:00
title: Netflix: il sito dice che il browser deve essere aggiornato
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: it
creator: lucapinter68
content:
<p>ho già aggiornato firefox ho già riavvato il computer non so cosa altro fare aiuto grazie LP </p>


created: 2021-08-22T14:54:53-07:00
updated: 2021-08-22T14:54:53-07:00
title: Command Not Following
tags: desktop;cookies;windows-10;firefox-910;
product: firefox
topic: cookies
locale: en-US
creator: saurabharora997
content:
<p>I have changed my settings to permanent private browsing mode, and never remember any history, cookies or anything else, but yet still somehow my Firefox is storing cookies under the head "Cached Web Content", and i have to manually delete them after using my browser for some time, Can anyone help and tell  me why is it happening and what can i do to fix it? </p>


created: 2021-08-22T14:10:19-07:00
updated: 2021-08-22T15:42:18-07:00
title: where is disable update option?
tags: linux;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1437430;1437432;1437437;1437440;
creator: vexware
content:
<p>can't see the option to disable updates.  i know i can do this in about:config.  I want to know why this option isn't in the settings.  Ubuntu 20.04.2.0 LTS, FF 91 </p>


created: 2021-08-22T13:36:51-07:00
updated: 2021-08-22T15:16:57-07:00
title: Playstation/Sony website will not let me log in.
tags: desktop;fix-problems;windows-10;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437427;1437436;
creator: naxthortm
content:
<p>Whenever I try to log into Playstation/Sony's website it keeps throwing this error: </p><p>A connection to the server could not be established. (18.3ec8d917.1629664264.c0ae22c) </p><p>I can log into it fine via Edge and any other browser but Firefox. I have also disabled all addons and reset my cache and history and still throws this error. It is a firefox issue. </p>


created: 2021-08-22T12:47:56-07:00
updated: 2021-08-22T16:28:39-07:00
title: Firefox 91 HSTS
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1437415;1437441;1437443;1437446;
creator: exec90pilot2
content:
<p>I have multiple computers, all Win10, All use Firefox. Recently one computer the HD crashed.  I reinstalled Win10, Firefox, and a couple of other MS programs, all used on the other computers. The other computers all updated to 91.0.1, The new install is also 91.0.1. If I try to go to <a href="http://Google.com" rel="nofollow">Google.com</a> on the newly installed computer I get: Did Not Connect: Potential Security Issue </p><p>Firefox detected a potential security threat and did not continue to <a href="http://www.google.com" rel="nofollow">www.google.com</a> because this website requires a secure connection. </p><p>All the other computers search and go to Google just fine.  So it is obvious it is something new between Google, Firefox and Win 10, the version of Win10 is 19042.1165 (win10 home) I have searched (using Edge and Bing) for some type of answer, but everything is from 2015/16 and older. Firefox when first installed, before the 91 update on Aug 20th, did work, it was after the Aug 20th update Google (and Bing) stopped with the security issue. I do not care for Edge or Bing, I hope someone can give me some ideas. Thankyou in advance. </p>


created: 2021-08-22T12:45:00-07:00
updated: 2021-08-22T13:14:57-07:00
title: Persistent Pop-up
tags: desktop;customize;windows-10;firefox-910;firefox-9101;
product: firefox
topic: customize
locale: en-US
answers: 1437416;
creator: gusipiuk
content:
<p>Hello, </p><p>Every time I log in to <a href="http://Outlook.com" rel="nofollow">Outlook.com</a> in Firefox a pop-up automatically appears below the address bar. The persistent pop-up: Add "<a href="http://outlook.live.com" rel="nofollow">outlook.live.com</a>" as an application for mailto links? See screenshot attached. </p><p>Troubleshooting and modifying Settings to eliminate pop-ups and recommendations didn't stop the pop-up. Deleting Firefox beta and installing the standard version of Firefox didn't work either. The only way to manage this pop-up is to click on the "X" button to close it each time I open or refresh my <a href="http://Outlook.com" rel="nofollow">Outlook.com</a> home page. Then I get some screen space back. </p><p>Using Edge, the pop-up includes other options to choose from such as "Don't show this again", which I selected. I don't see the pop-up any more in Edge. </p><p>Why can't I get rid of this unwanted, persistent, recommendation pop-up in Firefox? </p><p>Thanks, Gordon </p>


created: 2021-08-22T12:29:54-07:00
updated: 2021-08-22T13:25:45-07:00
title: Restore bookmarks massive fail
tags: windows-7;desktop;bookmarks;firefox-910;firefox-9101;
product: firefox
topic: bookmarks
locale: en-US
answers: 1437417;1437418;
creator: sfbillm
content:
<p>Recently a bookmark was randomly deleted. FireFox has been doing this for the last several version. But, before, it wasn't much of a problem - I'd just do a restore from a bookmarks bu file that had the bookmark that had been deleted. </p><p>But not this time. </p><p>Clicked on the day I wanted, and got the usual warning that it would replace all the existing bookmarks. But when it was run, it deleted all the bookmarks, but did not replace them with the ones from the bu file. </p><p>I then had _no_ bookmarks. There were none displayed, except for the star, something else I don't remember, and 'Other Bookmarks'. But clicking on these showed no content - they were empty. </p><p>At one point, and sometimes, a small window appeared saying 'Unable to process the backup file'. But this was after the current bookmarks had been deleted. </p><p>I'm on 91.01, 64bit. I found other, earlier 9x versions, dl'd and installed them. The attempt to restore bookmarks also failed running them </p><p>I then dl and installed a 89.x. But of course when I tried to run it, I got the warning about potential problems and the only choices to create a new profile or to exit. I chose to exit, and reinstalled the current version from a fresh dl. </p><p>After a few more attempts and system reboots, after the last reboot the current bookmarks reappeared, w.o. the deleted bookmark (as expected). I have no idea why. </p><p>Bottom line: I can no longer depend on FireFox. Fortunately, the deleted bookmark had relatively little content, so it can be recreated with 2 or 3 hours work. But what happens when a bookmark with lots of content gets deleted? I have bookmarks that have content going back at least 10 years. There is no way I could recreate them. Years of work would be lost. I don't understand why, if the backup file couldn't be processed, the operation wasn't aborted w.o. making any changes. This is what a failed process should do by default. </p><p>I find myself incredulous that the FireFox development team let such an egregious bug slip through. That's unacceptable. </p>


created: 2021-08-22T12:25:33-07:00
updated: 2021-08-22T12:25:33-07:00
title: Asking for Firefox data from external application
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: hu
creator: firefox2108
content:
<p>Hello Support, I am working on the development of a Windows Application (C++, GUI, MFC, Visual Studio 2019 Community). Just a hobby, nothing serious. At a certain point I would like my App to get the URL of an already running Firefox window. I already can get the Window Title of the Firefox Window, but not the URL of the page currently being displayed in that window. I believe the way to do this would be to somehow connect to the process of the Firefox Window, and ask Firefox to provide the current URL. A thorough webserch led me to some old solutions using DDE, but these seem to be no longer supported and discouraged. Could you please point me towards any developer documentation or Firefox Developer Forum where I could learn how to do this with the recent releases of Firefox! </p><p>Regards, Keve Nagy * Debrecen * Hungary </p>


created: 2021-08-22T12:21:41-07:00
updated: 2021-08-22T12:21:41-07:00
title: Images on twitter are not uploaded automatically.
tags: desktop;fix-problems;windows-10;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: it
creator: giovanni.turri
content:
<p>Hi! When I use firefox with my PC, the images on twitter are not loaded automatically (I have to click on each image to view it). The same for the videos. If I use twitter with google or bing I have no problems. Thank you in advance. </p>


created: 2021-08-22T11:46:17-07:00
updated: 2021-08-22T13:26:33-07:00
title: Your browser is being managed by your organization – but it’s just me
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437419;
creator: lumigum
content:
<p>I have a dual boot (Win 10 / Win 7) machine with the same problem on both, namely “Your browser is being managed by your organization” at the top of the “General” page of Settings.  In Win 10 this makes me unable to uncheck the “Always check if Firefox is your default browser” box, whereas in Win 7 it leaves me unable to check the “Restore previous session” box.  When I click on the message it shows the ImportEnterpriseRoots Policy Value as “true” even though I’ve changed the value to “false” in both OS’s.  I also tried deleting the Mozilla key from HKEY_LOCAL_MACHINE\SOFTWARE\Policies in both cases, also to no avail.  Of course I’m running Avast antivirus free.  I tried disabling the shields on a lark, but naturally that had no effect.  I wouldn’t mind the messages so much if I could uncheck the boxes! </p>


created: 2021-08-22T11:45:54-07:00
updated: 2021-08-22T13:27:46-07:00
tags: desktop;other;windows-10;firefox-910;firefox-9101;
product: firefox
topic: other
locale: en-US
answers: 1437420;
creator: lindvt70
title:
Firefox browser will not open Facebook games.  Message I get is Firefox has blocked the game from opening.

content:
<p>Tell me how to unblock browser to open Facebook games.  I have seen several people have the same question but can't seem to get to the answers. </p>


created: 2021-08-22T11:10:16-07:00
updated: 2021-08-22T15:19:00-07:00
title: Firefox 90.0.1: Increase just toolbar and tab fonts?
tags: desktop;tips;windows-10;firefox-910;
product: firefox
topic: tips
locale: en-US
answers: 1437438;
creator: flycaster
content:
<p>Got my menu bar's fonts just right, but the fonts on the bookmarks, address toolbar and tabs need to be made larger.  I do not want to increase the size of any other text within FF.  Thanks. </p>


created: 2021-08-22T11:09:46-07:00
updated: 2021-08-22T15:01:42-07:00
title: Deleting a bookmark with contextual menu doesn't work since version 91
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1437433;
creator: didier.gilles
content:
<p>I click-right on a bookmark (from visible bookmark bar). Then I select "delete bookmark" in the menu options list. And nothing appends ! </p>


created: 2021-08-22T10:55:08-07:00
updated: 2021-08-22T13:34:35-07:00
title: page is not redirecting properly
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437423;
creator: arnoldsfirefox
content:
<p>When i click on some link sent to me by Quora/reddit I get message "page is not redirecting properly" and the option to click on "try again". After clicking on try again it works no problem. Why is this hapening??   And the page it is trying to load is a HTTPS page. </p><p>Thank you for you help and information. </p>


created: 2021-08-22T09:15:45-07:00
updated: 2021-08-22T09:49:31-07:00
title: Firefox audio gets choppy, grainy and with electrical noise after logging on youtube
tags: linux;desktop;ubuntu;firefox-910;firefox-9101;
product: firefox
topic: websites
locale: en-US
answers: 1437385;1437390;
creator: michelececcacci1
content:
<p>Hello everyone, i'm currently on ubuntu 20.04.2 LTS, and pretty frequently 1/2 times a day, when I'm on youtube, the browser just starts messing up completely the audio. It is delayed by at least 2 or 3 second, and it is all confused by a really awful interference noise. The problem goes on if i don't restart my browser, or sometimes even my pc. I tried disabling hardware acceleration but it doesn't work </p>


created: 2021-08-22T09:15:10-07:00
updated: 2021-08-22T13:09:38-07:00
title: Websites displaying strangely, forms not working
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437393;1437397;1437414;
creator: jeffbynum
content:
<p>A few weeks ago, presumably after an update, Firefox started displaying websites strangely -- blue font instead of black, text surrounded by boxes, other formatting incorrect.  Also, some forms and input boxes seem disabled.  A reinstall did not solve the problem. </p><p>I'm running macOS Catalina 10.15.7 and Firefox 91.0.1.  Screenshot is from the NYT homepage. </p>


created: 2021-08-22T08:09:56-07:00
updated: 2021-08-22T09:47:29-07:00
title: 400 Bad Request - Request Header Or Cookie Too Large
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437389;
creator: rastalls
content:
<p>There's a web site I use very frequently that I suddenly cannot access any longer.  I got the error message, "404 Bad Request," followed by "Request Header Or Cookie Too Large," and then "openresty/1.15.8.2."  This only appears with Firefox.  Microsoft Edge loads the sight just fine.  What's going on here? </p>


created: 2021-08-22T07:56:38-07:00
updated: 2021-08-22T10:02:45-07:00
title: No notifications when in full screen
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1437396;
creator: dohertyg286
content:
<p>Any time I go into fullscreen mode on firefox browser, whether that be youtube, netflix, disney+ etc. I notice that i do not receive my regular notifcations on my laptop. Sometimes I still get the notification sound, but this is rare.  I am on a macbook. On other browsers i have used, i have never had this happen. Is there any way to enable me seeing these notifications, or am I just going to have to watch things out of fullscreen? </p>


created: 2021-08-22T07:37:47-07:00
updated: 2021-08-22T07:46:55-07:00
title: Transfer firefox passowords and bookmarks from one SSD to another SSD
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1437372;
creator: pmanis
content:
<p>I know there are similar threads but their solutions don't work. I bought a new laptop with a new SSD and Windows10. I installed firefox on this new laptop and I made some bookmarks and saved a few passwords.   </p><p>But on my old laptop I had many bookmarks and many passwords that I don't remember.  I want to transfer all the bookmarks and the passwords from the old laptop to the new laptop. </p><p>So I took the SSD out from the old laptop and I used it as an external drive to new laptop. One solution for transfering the passwords suggest it that I should copy the entire folder "mozilla" (c:/users/appdata/roaming/mozilla) from the old SSD and replace it to the new SSD. </p><p>I did that and it didn't work.  I coudn't retrieve the bookmarks and the passwords from the old SSD of the old laptop.  I even lost all the bookmarks and the firefox passwords on the new SSD. </p>


created: 2021-08-22T07:20:16-07:00
updated: 2021-08-22T07:49:18-07:00
title: wierd UI (css positioning) on Firefox on Debian Bullseye
tags: linux;desktop;websites;debian;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437373;
creator: marthalanaveen
content:
<p>I am on Firefox 91.0.1 (64-bit) on Debian 11. As the example screenshot shows, UI on many webpages looks wierd and inconsistent. I also use Firefox on my work computer, which is on Windows 10 and has no such issues. So, I think this is because of some dependency issues with my Debian machine. How do I fix this? </p>


created: 2021-08-22T07:04:44-07:00
updated: 2021-08-22T13:08:28-07:00
title: Google messages on Firefox
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1437374;1437384;1437410;1437412;
creator: bettyparrott27
content:
<p>I have installed Googles messages on Firefox and it works fine after I scan the QR code.  However, when I close down Firefox and then reopen it does not remember the QR code and I must scan again to use messages even though is clicked on the "remember this device" button.  How do I fix this?  Betty Parrott </p>


created: 2021-08-22T06:53:56-07:00
updated: 2021-08-22T10:00:37-07:00
title: No new tab + button in 91.0.1
tags: desktop;tabs;windows-10;firefox-910;firefox-9101;
product: firefox
topic: tabs
locale: en-US
answers: 1437392;1437395;
creator: afgg87
content:
<p>I just had to both do a refresh and an update on my firefox browser, and after which, the + button to open a new tab is gone. For me and my work, this is infinitely more convenient than using ctrl + t, so I'm pretty desperate to get it back to the point that I will jump ship to Chrome if I can't. </p><p>It's not available to add on in the customization screen either, so I'm really concerned that firefox just removed it entirely with this update. </p><p>I'm not sure why they keep changing the template, but for me, this is a hill I'll die on. Please help. </p>


created: 2021-08-22T05:56:04-07:00
updated: 2021-08-22T15:08:44-07:00
title: Firefox Quick Links
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437434;
creator: marnold24601
content:
<p>I use East Tec Eraser frequently to protect my online privacy.  When I run it, it always wipes my quick links page on Firefox.  Is it possible to protect my quick links from my eraser? </p>


created: 2021-08-22T04:53:25-07:00
updated: 2021-08-22T05:57:10-07:00
title: Microfono con impostazioni attivate ma su Firefox non va
tags: desktop;privacy-and-security_1;windows-10;firefox-910;firefox-9101;
product: firefox
topic: privacy-and-security
locale: it
answers: 1437363;
creator: ldtp.registrazioni
content:
<p>Non sono certo una alle prime armi con PC e smartphones, nonostante abbia aperto tutti i permessi e da Chrome lo sono e anche da hardware PC, non riesco a far funzionare il microfono per mandare messaggi vocali su Facebook Messenger. Ho cercato di inserire il permesso per il sito nella casella ma non me lo salva. Quando riapro la stessa casella la trovo vuota come se non permettesse il tracciamento di quella o altre. Su Chrome va e su Firefox no. Nervosa non riesco a capire quale altro blocco manchi da sbloccare. Ho contollato penso tutto ed è tutto regolare. Non mi richiede alcuna autorizzazione ma non va. Ho anche tolto AdBlock sulla Pagina di FB ma niente da fare. Mi sto scervellando tutta la lmattina. Qualcuno me la da una mano? </p>


created: 2021-08-22T04:25:54-07:00
updated: 2021-08-22T06:17:32-07:00
title: Download bloccati
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: it
answers: 1437364;1437366;
creator: emanuelecarlino05
content:
<p>Poco fa stavo scaricando delle immagini da google, quando, dopo aver scaricato un immagine, il download si blocca e si tratta di un file .webp; non mi permette di scaricare nulla e non posso annullare il download. </p>


created: 2021-08-22T04:23:28-07:00
updated: 2021-08-22T05:11:12-07:00
title: Crash Issue by Large Bookmarks
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1437355;
creator: nm9lpxvca7
content:
<p>Every day, I read numerous health-related blogs like <a href="https://lifestylesimplify.com/" rel="nofollow">Lifestylesimplify</a> blog using the Firefox browser. When I fall in love with a website, I bookmark it. However, the browser is currently experiencing a crash. <strong>How to speed up your browser without removing your bookmarks?</strong> </p>


created: 2021-08-22T03:00:36-07:00
updated: 2021-08-22T09:38:35-07:00
title: Firefox constantly connects to old sites - Little snitch
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437347;1437351;1437370;
creator: harmonk
content:
<p>I have the latest Firefox, and use Little snitch always. Constantly, i get popups from LS, asking for FF to connect to sites that i have used previously. Many, and no apparent pattern. Please. How can i shut off this 'function' of FF pre-connecting, or whatever it is? Anyone else getting this? </p>


created: 2021-08-22T02:41:32-07:00
updated: 2021-08-22T02:41:32-07:00
title: Search request in the address bar ends in: about:preferences#search
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: marseipan
content:
<p>Hallo, sometimes when I type something in the address bar to search in google, I get to about:preferences#search and I have no idea how I got there and why not to google. </p><p>I use Firefox on MacOS BigSur </p>


created: 2021-08-22T02:08:12-07:00
updated: 2021-08-22T08:32:46-07:00
title: Prodotti Google lenti
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: it
answers: 1437365;1437378;
creator: m.tellaroli
content:
<p>Ciao, è da un po' di tempo, circa un mese o poco più, che con tutti i prodotti Google da browser rilevo estrema lentezza, tanto che a volte all'inizio pensavo fosse un problema di linea. Se nello stesso momento carico con Google Chrome o Microsoft Edge si caricano quasi istantaneamente come al solito. Parlo di Google Drive, Gmail, Google Keep, Traduttore, Google Foto (quest'ultimo è praticamente non navigabile se sfoglio le foto con lo scroll e invece sugli altri 2 da un ritardo di pochi secondi per visualizzare le foto). Ho provato a svuotare tutta la cronologia completemente, ho ripristinato le impostazioni iniziali disattivando tutti le estensioni, non è cambiato nulla. Non so più cos'altro provare. Grazie </p>


created: 2021-08-22T02:02:59-07:00
updated: 2021-08-22T09:52:30-07:00
title: Graphics not rendering
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437341;1437357;1437362;1437391;
creator: joakim3
content:
<p>Hello! </p><p>Despite trying all the standard troubleshooting stuff (reset, refresh, reinstall), Firefox (latest version) won’t render websites properly.  </p><p>Please help me – thanks beforehand! </p><p>Joakim </p>


created: 2021-08-22T00:28:38-07:00
updated: 2021-08-22T00:28:38-07:00
title: Nem kattinthatóak a könyvek
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: hu
creator: barna1
content:
<p>Firefoxban egy ideje nem lehet a <a href="http://bookline.hu" rel="nofollow">bookline.hu</a>-n behozni kattintással a a könyv adatlapokat. A kereső és a kosárba gomb működik, de a főoldalon hiába kattintok egy könyvre, az nem jön be. </p>


created: 2021-08-22T00:24:04-07:00
updated: 2021-08-22T03:12:01-07:00
title: Problems importing bookmarks backup
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1437337;1437339;1437348;
creator: matthewmontagupollock
content:
<p>I have 3 laptops.  I downloaded an app to enable me to switch between bookmark sets, which immediately messed up my bookmarks.  My previous bookmarks are backed up both as html and as json, but importing the bookmarks has proved impossible, as all 3 Firefox installations freeze.  I should explain that my bookmarks set is very large.  Uninstalling and re-installing Firefox does not help, partly because Firefox only gives me the choice of importing bookmarks from other browsers such as Chrome, and not directly from backup. What to do? </p>


created: 2021-08-21T23:06:15-07:00
updated: 2021-08-22T05:15:00-07:00
title: Data loss after update
tags: desktop;download-and-install_1;windows-10;dataloss;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1437328;1437332;1437358;
creator: julien.bernard.jb
content:
<p>I installed the last update, my bookmarks kept being here but all my add-on, website shortcuts and firefox settings got removed. I checked the profiles to see if it was just another profile that was created but after checking each profile that was available they were all with the defaults settings without shortcuts and without add-on. I cannot recall all the add-on and websites saved so it is very important for me to recover them. What can I do? </p>


created: 2021-08-21T22:55:10-07:00
updated: 2021-08-21T23:17:22-07:00
title: Firefox shows blank white page for all tabs, unusable
tags: windows-7;desktop;tabs;firefox-910;firefox-9101;
product: firefox
topic: tabs
locale: en-US
answers: 1437326;
creator: metalman630
content:
<p>Referencing these threads:   1281774 1307368 1317055 <a href="https://support.mozilla.org/en-US/questions/1333680" rel="nofollow">https://support.mozilla.org/en-US/questions/1333680</a> (I posted a reply to this thread, but I can't view it and the moderator has apparently closed it thinking this problem has gone away) </p><p>We can ascertain that NOTHING seems to help this condition.  In fact these threads apply to me as Win 7 / 64 bit apply to me.  This started probably about 1.5 years ago.  </p><p>I too have this problem and yes, it is random.  BUT once locked in with this condition, it may "get stuck" for another 5 attempts for the same link.  BEST Example, I do surveys every Friday and Saturday night.  I use my netscape (AOL) email account.  At random, while clicking on the survey link the tab will come up blank and no matter what you do, you CANNOT get this tab to do ANYTHING.  No reload, no clicking on a new bookmark, no clicking on home, or typing in the address bar and pressing enter on THAT particular tab.  How often does it happen?  Maybe 12 times a month (during survey time: maybe every other weekend). </p><p>One step further on this.  My wife's account on the PC actually does this on a DAILY BASIS REPEATEDLY EVERY DAY when she opens FireFox.  In her case, it can ONLY be solved by closing and reopening FireFox after waiting like...say...2 minutes after previously opening it?  I have tried opening new tabs etc as mentioned above (including the old right clicky trick and using the "Open in new tab" function).  Kinda silly when you have like 27 tabs of blankness.   Considering it is her account on the Pc, ok, maybe the "refresh" function might work on her?  BZZZT!  Nope. </p><p>Current version.  I can attest that a PC at my 2 jobs that both have Win 7 and at least one, if not both, have 64 bit versions and do NOT display this malady.  Also, I did re-install FF about 2 years ago for some other problem. I just ran the troubleshooting more...no go.  Per this lead, try <a href="https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0" rel="nofollow">https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0</a>... and guess what?  No such help .  Anyone have have something to kill this bug? </p>


created: 2021-08-21T22:54:01-07:00
updated: 2021-08-21T23:41:55-07:00
title: Cannot use FF in some uses of Google Play Console
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437329;
creator: pascal.boulesteix
content:
<p>Hello everyone. I have been using FF for a long time.  For a few weeks now I have realized that it is impossible to deposit a new version of my Android applications using FF using Google Play Console. After some research, the suggested solution is to use Chrome; the point is, that it works that way ! Is this a FF bug ? Regards Pascal </p>


created: 2021-08-21T22:43:35-07:00
updated: 2021-08-21T22:57:04-07:00
title: Bookmarks spacing way too padded
tags: linux;desktop;bookmarks;firefox-910;firefox-9101;
product: firefox
topic: bookmarks
locale: en-US
answers: 1437325;
creator: RogerDavis
content:
<p>There is FAR too much spacing between bookmarks.  I hear that this will be made optional in the future.  So: 1) When will this be out? 2) What other ways will work besides  w a  i   t    i     n      g ? 3) No CSS recommendation please... </p><p>Thanks !!! </p><p>Firefox 91.0.1 (64-bit), Ubuntu 18.04 </p>


created: 2021-08-21T22:34:41-07:00
updated: 2021-08-21T22:34:41-07:00
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: christopherdoryan
title:
Using Bookmark Search Plus 2 - How to Question: How does one reorganize folders after searching for them and then finding them?

content:
<p>Title: "Using Bookmark Search Plus 2 Extension"   </p><p>How to Question: Once I found the "Bookmarks" and "Bookmark Folders" that I searched for, is there a way to reorganize them afterwards? I'm asking this question, because I would like to start cleaning up this mess of mine. It probably spans about 4 years worth of Bookmarks, so it would turn out to be useful (come in handy) to be able to regroup them as to keep things more tidy.  </p><p>I'm still a "noob" using this amazing extension, so thanks for the understanding in advance. I uploaded an image to help illustrate what I'm asking. </p><p>So as a brief description, I entered the word "Screeps" on Bookmark Search Plus 2 extension in order to perform an extensive search of all my "Bookmark Folders" and "Bookmarks" that are related to that specific search keyword. And now that I found them, I would like to dump them all in a newly created folder, namely, "Screeps Master - 2021". However, I can't seem to drag and drop them on to a new folder location. If this extension doesn't offer this capability, is there another extension that perhaps allows this? </p><p>Any tips or suggestions are more than welcome, who knows, perhaps there's an even better solution that I didn't even think of, but which I'm more than open and willing to try out. </p>


created: 2021-08-21T20:53:22-07:00
updated: 2021-08-22T15:47:38-07:00
title: How to delete form fill data?
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437313;1437315;1437319;1437409;1437413;1437442;
creator: aawaitz
content:
<p>Firefox enters old data on a website when i try to fill out a form.  How do I delete this old data without deleting all form fill data? </p>


created: 2021-08-21T20:11:08-07:00
updated: 2021-08-21T21:22:41-07:00
title: Lost of passwords
tags: desktop;other;passwords;needsinfo;windows-10;dataloss;passwordsdataloss;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437306;1437307;1437316;1437317;
creator: firefox1514
content:
<p>Firefox Browser 91.0.1 (64 bits) updated on August 17, 2021 </p><p>DESKTOP-RMQPN98, Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz   2.11 GHz RAM 16,0 Go 2EA08739-3F4E-41FC-9C65-5F14D51A3A70 00326-10000-00000-AA107 64 bits </p><p>Windows 10 Famille, 20H2, Installed on 29/‎03/‎2021 OS Build 19042.1165 Windows Feature Experience Pack 120.2212.3530.0 </p><p><br> Hello, </p><p>For 1 week, perhaps since August 17, 2021, all of my usernames, passwords and main password have frequently disappeared. </p><p>This morning I closed the browser and launched it again. I have, a priori, lost nothing. </p><p>I restarted the computer. Again, the usernames, passwords and master password were gone. </p><p>I didn't changed any settings before or after the last update. </p><p><strong>Any solution ?</strong> </p><p>Regards. </p>


created: 2021-08-21T20:10:49-07:00
updated: 2021-08-21T20:15:56-07:00
title: How to fix: primary password dialog box re-appears over and over again.
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437305;
creator: replies_r_us
content:
<p>after update to FF 91.0.1 (64 bit) on my Win7 laptop, the  primary password dialog request re-appears over and over again (after I'm already signed in).   It happens no matter what tab I'm on, and won't allow any other actions until I dismiss it.  It actually won't even accept the password if entered.--the only way to dismiss it is click cancel or the X, but it just comes back again in a minute.  </p><p>(This is not related at all to the problem I saw listed about password request if using eSet or AVG security) </p>


created: 2021-08-21T19:28:37-07:00
updated: 2021-08-21T19:47:22-07:00
title: Question
tags: mac-os;desktop;fix-problems;firefox-910;firefox-9101;mac-os-x-10152;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437301;
creator: dvdhrnnd
content:
<p>To it may concern @Fire-Fox is newest, window app comparable with Mac,mos 10.5.2.,if by any chance since my refresher of getting Mac's newest update software &amp; yours It's very much delayed downloading &amp; linking-up from sites, to images,pictures. Thanks, hoping that we can solve this problem, want to continue using your browser. </p>


created: 2021-08-21T19:17:57-07:00
updated: 2021-08-21T20:11:21-07:00
title: Session restores when it shouldn't
tags: linux;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437304;
creator: Rafii2198
content:
<p>So basically I turned off everything that has to do with restoring after crashes, os restarts etc. in normal settings as well as in about:config, but it keeps restoring my session after I restart my machine. The weird thing is also that it work on Windows but I this issue only appears on Linux. I am not sure about the Mac OS tho. </p>


created: 2021-08-21T19:13:27-07:00
updated: 2021-08-21T21:07:33-07:00
title: I'm getting a "Access Denied" notice when I try to log into an account. Just started happening.
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437310;1437314;
creator: digorok
content:
<p>It just started.  The last time I did log into the account was Last month. Had no problem at all. This is a table top Dell Inspiron 3253, Win 10, firefox.  Running Win defender and firewall. I did try logging in with Edge, and could get on without a problem. On another computer, Asus X55a, laptop, Win 8.1, firefox, same DSL cable.  I can log in with no problem.   So must be something with firefox. I have it set to auto-download any updates.  I know there was one because it loaded when I turned on the computer a few days ago.  I have cleared the cookies and cache. I have the same setting in both computers.  I did run a DISM /Online /Cleanup-Image /RestoreHealth, to see if anything was wrong. Nothing.  I'm not very good with the technical part of computers and language. So many suggestions I've found are way over my head. Pleas help me. </p>


created: 2021-08-21T18:39:45-07:00
updated: 2021-08-21T19:24:19-07:00
title: Visual Problems with Firefox
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437298;
creator: gagey052821
content:
<p>While using Firefox I experience application-breaking visual glitches. I am using an <strong>rx 580</strong> with most recent drivers. </p>


created: 2021-08-23T16:31:46-07:00
updated: 2021-08-23T16:31:46-07:00
title: miss my firefox home button
tags: desktop;customize;windows-10;firefox-910;firefox-9101;
product: firefox
topic: customize
locale: en-US
creator: Snyderbob
content:
<p>I am missing the home page button on my firefox in the upper left hand corner .how do I get it back on? </p>


created: 2021-08-23T15:36:21-07:00
updated: 2021-08-23T15:36:21-07:00
title: Discord diz que o Firefox v91.0.1 não é suportado
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: pt-BR
creator: jonMozzi
content:
<p>Olá a todos </p><p>Estou com problemas para fazer chamadas no Discord. Sempre que entro no site, o microfone e alto-falantes estão bloqueados e ao tentar ativá-los recebo a mensagem que estou usando um browser não suportado. Porém nas próprias dicas da mensagem ele me recomenda o Firefox. Anexei a imagem da mensagem de erro. </p>


created: 2021-08-23T15:35:30-07:00
updated: 2021-08-23T15:40:25-07:00
title: "Primary Password" requests for
tags: mac-os;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437729;
creator: ktrant
content:
<p>I'm used to entering my primary password whenever I open my browser. However, recently I started getting 2 separate primary password pop-up requests. The new one locks the entire browser until I enter the password. A new 'tab' is showing on the outside boarder of the browser. Not the tab bar, but around the outside as if the entire browser was a tab. </p><p>I can't find any security setting that enabled this and I'm wonder if this a security setting applied by my IT department or is it a security problem. OS: macOS Big Sur, version 11.5 Browser: 91.0.1 (64 bit) </p>


created: 2021-08-23T14:56:08-07:00
updated: 2021-08-23T15:29:53-07:00
title: Reply to Question
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437719;1437722;
creator: apweir12
content:
<p>I submitted a question, how do I retrieve the answer.  My question had to do with fields on the browser screen that prior to upgrading to the latest version where displayed properly, but after the update to the latest version my browser does not display correctly.  That includes the selection to have an email sent to my address when someone answers.  And that includes this message! </p>


created: 2021-08-23T14:26:25-07:00
updated: 2021-08-23T16:48:43-07:00
title: blocked site
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437721;1437734;1437754;1437755;
creator: uscple4mc
content:
<p>Trying to access sporting goods store (Cabelas  Basspro) get this site is blocked due to content filtering. </p><p>This site was blocked due to the following categories: Weapons  </p><p>. wifi provider (Using hotspot provided by local library no restrictions on hotspot.  </p><p><br> </p><pre>Diagnostic Info </pre> <p>ACType </p><pre>   0 </pre> <p>Block Type </p><pre>   aup </pre> <p>Bundle ID </p><pre>   8050352 </pre> <p>Domain Tagging </p><pre>   - </pre> <p>Host </p><pre>   <a href="http://block.opendns.com" rel="nofollow">block.opendns.com</a> </pre> <p>IP Address </p><pre>   172.58.137.165 </pre> <p>Org ID </p><pre>   2660678 </pre> <p>Origin ID </p><pre>   525764051 </pre> <p>Prefs </p><pre>   - </pre> <p>Query </p><pre>   url=6866677077668415688078&amp;ablock&amp;server=chi1&amp;prefs=&amp;tagging=&amp;nref </pre> <p>Server </p><pre>   chi1 </pre> <p>Time </p><pre>   2021-08-23 21:18:07.546004583 +0000 UTC m=+3447052.061881148 </pre>


created: 2021-08-23T14:25:17-07:00
updated: 2021-08-23T15:12:32-07:00
title: Firefox does not work when accessing my ASUS router's management console
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437697;1437699;1437710;
creator: aawaitz
content:
<p>ASUS recently updated the firmware on my home router.  Since then Firefox does not work when accessing my ASUS router's management console.  By this I mean that I get a blank white screen after connecting to the router.  How do I go about debugging this?  I am guessing that the issue is caused by one of the add-ons that I have installed in Firefox, but I guess it could also be a setting I have made.  In any event, I am looking for a quick methodology to figure out what is causing this incompatibility. </p>


created: 2021-08-23T14:14:41-07:00
updated: 2021-08-23T14:28:43-07:00
title: Having an issue with how websites appear
tags: mac-os;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437696;
creator: viavictoria
content:
<p>Websites on my Firefox are not appearing correctly.  I think this started when I was playing around with the Privacy and Security settings.   I changed the settings back, but the issue persists.  Sorry I cannot explain this issue more clearly...  Please see images.  The first shows an example of how websites are appearing with my Firefox now.  The second, using Safari, is an example of how websites used to look - and how I want them to look again. Thank you!  I miss my old Firefox. </p>


created: 2021-08-23T14:11:10-07:00
updated: 2021-08-23T15:34:46-07:00
title: How to retain cookies on exit
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437725;
creator: bsmith3544
content:
<p>Firefox wont let me turn off permanent private browsing mode, and all of my cookies are automatically getting deleted every time I close the app. The box to turn it off is gray and i can't click it, can anyone help? Online info talks about OPTIONS, but it's not in the MENU on my desktop. ver91.0.1 on Win 10 </p>


created: 2021-08-23T13:45:16-07:00
updated: 2021-08-23T15:38:50-07:00
title: Remove extra toolbar or extra address bar at the top of Firefox
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437728;
creator: sbernet
content:
<p>I had to reinstall Firefox after installing a new hard drive.  I have an extra toolbar or extra address bar at the top of the page.  I have tried everything to make it go away.  I have searched and searched.  Nothing works.  It takes up space and is not necessary.  How do I make it go away and stay away??HELP! </p>


created: 2021-08-23T11:57:20-07:00
updated: 2021-08-23T15:42:40-07:00
title: Firefox is not even opened, but its process is slowing my computer
tags: desktop;fix-problems;windows-10;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437732;
creator: rouvenster
content:
<p>Hello, I have no issue with the browser itself, very fast and smooth. I open it with no error message, close it, no problem. But several times while troubleshooting for something not related at all, I  discover several processes firefox.exe (something like 5 or 6) running in the task manager while the browser itself is closed. Today was even more crazy, as I was playing GTA V, I noticed big lags with no apparent reasons. I checked the task manager, and discovered that Firefox.exe (browser not even opened) used 5 times more CPU resources than GTA V. Could it be some kind of a virus using a fake process name for mining or something similar ? Just seems too crazy to be the actual Firefox browser doing heavy work while being closed. Screenshot below CPU is Ryzen 5 5600X Thanks for the help </p>


created: 2021-08-23T11:53:22-07:00
updated: 2021-08-23T12:07:20-07:00
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1437663;
creator: juansimonplata
title:
Does someone know how to turn off these thick border's around the buttons? That they look very ugly and also cause some pages to blank out completly

content:
<p>I just restarted my macbook, and suddenly firefox's display looks like this. I've tried looking in setting for the option to turn this off but I couldn't find anything which suggested it. If anyone knows could you please help? </p><p>This is how tabs like google search and google slides look. And the blanking out in the firefox add ons manager. </p>


created: 2021-08-23T11:50:56-07:00
updated: 2021-08-23T12:06:41-07:00
title: White de-formatted pages
tags: mac-os;desktop;sync;firefox-910;
product: firefox
topic: sync
locale: en-US
answers: 1437662;
creator: madmak_uk
content:
<p>Downloaded BIG Sur 11.5.2 as new version 2 days ago and much has changed on my MacBook, such as many pages are white (FaceBook) and yahoo mail and format is different with squares drawn around many things. Can't see boxes to click on (mail and FB for example) as all is white. Used black background for a long time and now this hurts my eyes. Can you suggest what I can do or should I wait for the next update? I spent more than an hour on phone with Apple yesterday and it did not help </p><p>Thank you, </p><p>Neil </p>


created: 2021-08-23T10:31:18-07:00
updated: 2021-08-23T13:49:18-07:00
title: Horrible display after upgrading to 91.0.1
tags: mac-os;desktop;websites;firefox-910;firefox-9101;
product: firefox
topic: websites
locale: en-US
answers: 1437651;1437689;
creator: lchen89
content:
<p>The upgrade to 91.0.1 has made Firefox unusable. Across all websites, text that would normally be bold or headings are now a horrible light blue. And rules and boxes are randomly bad. Attaching examples.  </p><p>I assumed this would be fixed immediately and kept looking for an update, but that didn't happen. I was on High Sierra, which is EOL, so I actually upgraded my OS, assuming it would resolve the problem. I'm now on Mojave, but have the same issue.  </p><p>Please fix this. It's so unusable that I've switched back to Chrome and my partner to Safari. We would like to come back! </p><p>Also, is there somewhere to download the previous version? </p><p>P.S. The submission page does not allow me to select the "email me when someone answers" checkbox: <a href="https://support.mozilla.org/en-US/questions/new/desktop/form" rel="nofollow">https://support.mozilla.org/en-US/questions/new/desktop/form</a>. </p>


created: 2021-08-23T10:27:50-07:00
updated: 2021-08-23T10:27:50-07:00
title: Firefox - pop up "Windows Security Credential Required"
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mrgapo
content:
<p>After I have upgraded firefox, now whenever page needs client certificate, firefox popup window Windows Security - Credential Required and ask me for password. I didn't setup any password for storing certificates and I don't  know what causes this popup. </p><p>Does anybody know how to remove or can provide me solutions (downgrade?) </p><p>Thank you for any suggestion. </p>


created: 2021-08-23T10:06:58-07:00
updated: 2021-08-23T11:31:15-07:00
title: Firefox won't load pages, settings, etc
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437652;
creator: mike.in.it
content:
<p>Firefox had an update today, so I clicked the update button. When I launched it again it: </p><p>- won't load any webpages. It doesn't even try to load pages. - I can't even load about:support - won't open settings from the menu - won't open the add-ons so I can't try disabling any extensions. - It won't launch it troubleshoot mode </p><p>I've uninstalled, rebooted my machine, installed Firefox again and the above behavior still happens. </p><p>The "about firefox" still works and says I have the latest version: 91.0.1 </p><p>Any thoughts on what I should try next? </p>


created: 2021-08-23T10:00:47-07:00
updated: 2021-08-23T10:00:47-07:00
title: extra addon needed
tags: desktop;customize;windows-10;firefox-910;firefox-9101;
product: firefox
topic: customize
locale: en-US
creator: marc.mh.w
content:
<p>cannot sign in on Eid belgium. I have the newest version of the addon but i remember there was a second addon needed  I cannot find it back....help!!! </p>


created: 2021-08-23T09:30:18-07:00
updated: 2021-08-23T10:22:22-07:00
title: Kann meine Lesezeichen nicht löschen
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1437634;
creator: paschd
content:
<p>Hallo, mein Problem ist, ich kann Lesezeichen mit der rechten Maustaste nicht mehr lösen. Es geht nur in der Lesezeichenverwaltung paschd </p>


created: 2021-08-23T09:27:51-07:00
updated: 2021-08-23T13:20:19-07:00
title: Latest Release not Displaying Properly
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437683;
creator: ers4
content:
<p>Hello, </p><p>I am currently on Firefox 90.0.1 64 bit for Windows 10.  I'm not sure if the issue started with this exact release, but just recently is has stopped displaying Yahoo search results properly.  The website text is being overlayed with the link text and is unreadable.  It seems to be related to the Webroot Web Threat Shield extension.  If I disable the extension it displays properly.  I have been using both Webroot and Firefox for quite a long time with no issues.  This is something new. </p><p>Any suggestions would be appreciated. </p><p>Thank you. </p>


created: 2021-08-23T08:56:13-07:00
updated: 2021-08-23T16:05:05-07:00
title: A blank window briefly appears before the Firefox window comes up
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437741;
creator: bob169
content:
<p>A very brief blank window appears before the Firefox home screen finally comes up. Home screen is <a href="http://yahoo.com" rel="nofollow">yahoo.com</a>. This has started recently. </p>


created: 2021-08-23T08:41:58-07:00
updated: 2021-08-23T10:08:39-07:00
title: bookmarks
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1437630;
creator: drvoorhies@msn.com
content:
<p>I bought a new apple laptop and imported from desktop.  Desktop was erased.  On Saturday, my bookmarks were on laptop, but not today.  Called Apple for 2 hours total and they were not able to  help me. </p><p>I am a very unsophisticated user and really need help, preferably via phone.  Nedra </p>


created: 2021-08-23T07:41:36-07:00
updated: 2021-08-23T07:41:36-07:00
title: Firefox crashes when trying to render a map (from Mapbox)
tags: desktop;fix-problems;macos-1101-big-sur;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
creator: mona.m.kanafi
content:
<p>Hello, during my holidays, I upgraded to MacOS Big Sur, and now that I returned to work, our dashboards that use Mapbox for map visualisations cause the Firefox browser to crash. I can't think of any other changes except my MacOS update. Things work in Safari browser but Chrome &amp; Edge also fail to render the map but they don't crash like Firefox does (they have a weird behaviour were the page kind of refreshes with a sudden opening and closing of new tab in a blink of an eye). </p><p>I have re-installed the Firefox. The version is up-to-date (91.0.1). My colleagues on Big Sur &amp; same Firefox version cannot reproduce this issue, so the page with map works as it should :( Example of crash reports: </p><p>bp-2a558808-2d7e-4e32-81c2-a556d0210823 bp-1f745729-98d4-4ff9-96ee-cf1410210820 bp-cc09e4ad-1fee-4825-9a22-b003d0210816 </p>


created: 2021-08-23T07:37:16-07:00
updated: 2021-08-23T11:26:43-07:00
title: Pop up blocker bad change: disallowing a manual, hot key, new tab open
tags: mac-os;desktop;privacy-and-security_1;needsinfo;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437624;1437639;1437650;
creator: splitcane
content:
<p>I thought my screen was locked. Then I checked another tab and finally realized it was the pop-up blocker on my current tab causing the problem. I was trying to manually hot key open a link (a news article) on the current tab (also a news article). The blocker was refusing this action. It would be absurd to have to unblock this action for each website when my intent is so obviously clear given a manual hot key open. Is there some setting I am missing? A change made to the code? I have never had this happen before. </p>


created: 2021-08-23T07:23:51-07:00
updated: 2021-08-23T09:55:18-07:00
title: Upgraded MacOS: Webpages not loading fully
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1437622;
creator: altongabewright
content:
<p>I updated my Mac laptop to Big Sur 11.5.2 and all website pages are not looking right in Firefox; missing visual elements, no colors, no visible nav links, etc. Upon relaunch multiple extension windows open. I’m stuck and need it to go back to normal. Help! </p>


created: 2021-08-23T07:22:42-07:00
updated: 2021-08-23T07:22:42-07:00
title: I GAVE UP ON FIREFOX AND HAD TO USE MICROSOFT EDGE TO REGISTER ON AT&T FORUMS!!!!
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
creator: mopacer
content:
<p>I was running the latest Firefox version also on my WIN10 machine.   I was trying to register on AT&amp;T forums.  Every time I tried to register using my Firefox browser, I got an error message, something like 'Error, please try again later'.  I wasted SO MUCH TIME WITH FIREFOX, trying to register on the AT&amp;T forums. ARRGH!    So I decided to try another browser. My very first attempt to register using the WIN10 built-in MS Edge browser worked perfectly.  The puzzle picture test appeared to confirm I was a real user.  I clicked on the correct squares and my registration went thru immediately. WHY DID THIS HAPPEN? Now I am wondering how many other sites have I had trouble with, just because of FIREFOX? </p>


created: 2021-08-23T07:02:32-07:00
updated: 2021-08-23T07:02:32-07:00
tags: windows-7;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: xanderliyo
title:
hey ik you dont want me to play roblox But its for a good reason Let me play roblox its not dangerous at all or something chrome letsa other people play but chrome dosent let me play roblox just please let me play roblox

content:
<p>by Deleting privacy Error from roblox and let me play forever                                                                                                                              please its just one thing to do Lemme play roblox its not that                                                                                    hard </p>


created: 2021-08-23T05:38:38-07:00
updated: 2021-08-23T05:38:38-07:00
title: Sync Blues and Confuse
tags: mac-os;desktop;sync;firefox-910;firefox-9101;
product: firefox
topic: sync
locale: en-US
creator: dplus1975
content:
<p>Greetings, I have two computers, a personal computer and a work issued computer.  The work computer was replaced the other day and I was able to transfer all my settings using time machines (it's a Mac) but I cannot get Firefox to sync my settings and book marks.  I have made certain I am using the same account, I have the latest version of Firefox on both computers, I've pressed the Sync button more than five times but all to no avail.  Can you tell me what I missing or doing wrong? </p><p>Yours, D. </p>


created: 2021-08-23T05:17:33-07:00
updated: 2021-08-23T05:17:33-07:00
title: back arrow
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: nadiajthompson
content:
<p>'<em><strong>bold text'</strong></em>how do I go back to the previous page on firefox, the arrows are at the top left but they don't work </p>


created: 2021-08-23T05:09:16-07:00
updated: 2021-08-23T09:30:53-07:00
title: Problém se zobrazováním webových stránek
tags: mac-os;desktop;websites;firefox-910;firefox-9101;
product: firefox
topic: websites
locale: cs
answers: 1437607;
creator: bartovaeli
content:
<p>Dobrý den, znenadání se mi objevil problém se zobrazováním webových stránek na Mozzile (možná po automatické aktualizaci). Všechny weby, které se zobrazují na jiných prohlížečích v pořádku, jsou na Mozzile deformované - viz. print screen. Netušíte prosím, čím to může být - restart, nová instalace, cache... to vše jsem již vyzkoušela, ale beze změny... Předem děkuji za reakci, Eliška </p>


created: 2021-08-23T04:36:41-07:00
updated: 2021-08-23T04:36:41-07:00
title: Can you add the keyword 'firefox' to the User Agent of Ipad FireFox?
tags: desktop;ipad;privacy-and-security_1;escalate;hardquestion;enterprise;useragent;
product: firefox
topic: privacy-and-security
locale: en-US
creator: avidanr
content:
<p>Hello I'm working at Imperva which is a security company. One of our product is Web Application Firewall. In this product one of our feature is to identify the application that is used when sending request to a web service. This may help our customer to set FireFox request as legit. One of the attribute that helps us doing it is the request header User Agent. We have found that FireFox which is installed on Ipad generate the following User Agent without the keyword 'firefox' (while Desktop FireFox and IPhone firefox does)   <strong>Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15</strong> (Note that this User Agent ) Because the User Agent is very similar to Macbook Safari application, we can't classify FireFox on Ipad. </p><p>Is there any reason why this is the implementation? Can you update the User Agent in the next version in order the security product will be classify it?  </p><p>Avidan avidanr@imperva.com </p>


created: 2021-08-23T04:31:14-07:00
updated: 2021-08-23T05:02:57-07:00
title: anime does not want to download from www.gogoanime.pe
tags: windows-7;desktop;download-and-install_1;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1437557;
creator: johanventer61
content:
<p>what is wrong with this app i am using the latest version for pc yet it doesn't download my anime from <a href="http://www.gogoanime.pe" rel="nofollow">www.gogoanime.pe</a> either by the redirect or the link try 360p quiltay. i am having problems on my android as well so why if i have the latest version of firefox am i having problems please fix on your end as well i already asked the people who run the website to fix there videos on there side so fix your download area it fails before trying and if it does download it say 1 day and 16 hours on my pc for a 65.8 mb to 110 video in small format. </p>


created: 2021-08-23T04:28:08-07:00
updated: 2021-08-23T13:27:45-07:00
title: Caracter with accent does not appear on specific websites
tags: desktop;websites;escalate;windows-10;font;fontsproblem;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437558;1437594;1437618;1437645;1437687;
creator: chipounettef
content:
<p>Hello, since quite some time now, I've got a problem with some websites, <a href="https://www.20minutes.fr/" rel="nofollow">https://www.20minutes.fr/</a> among them. With other website, it's all good. </p><p>In safe mode, the display is good, but I can't seem to find the responsible for this problem. Here's two picture to show you the problem. It's the same article, one in safe mode, the other one in normal mode </p><p>I've tried to run Firefox without any add-on, but, it's the same. My é and è, and à are gone... And it's not on every website, just a few ones. </p><p>I've also tried to clean firefox, the problem remains. </p><p><br> Thanks in advance for your time. </p>


created: 2021-08-23T04:25:44-07:00
updated: 2021-08-23T16:02:34-07:00
title: Printing to PDF
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1437740;
creator: derrickbui
content:
<p>My wife works on her Firefox browser. She can't print (nor preview) to PDF. Yet she can do this on a Safari or Chrome browser. I share the same computer, but using a different account. I have no problem printing/previewing to PDF on my Firefox browser, when using my account. This problem is not recent. </p><p>We use a Mac mini (2018), macOs BigSur 11.5.2, Firefox 78.13.0esr (64-bit) </p><p>Thank you for helping with this problem. </p><p>Derrick Melbourne, Australia </p>


created: 2021-08-23T04:20:52-07:00
updated: 2021-08-23T04:20:52-07:00
title: Some facebook news feed pictures are blank
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: kittentjf
content:
<p>I've noticed random facebook news feed pictures are blank with and insert at the top explaining what the picture contains.  I can click on the picture and sometimes it will come up and sometimes it's black.  I can launch Microsoft Edge and the problem is not there, only with Firefox.  I've noticed this problem started about a month ago. I'm using Firefox 91.0.1 64-bit Windows 10 </p>


created: 2021-08-23T03:26:06-07:00
updated: 2021-08-23T13:27:08-07:00
title: completely random history results using the word Arch, LoL
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437559;1437601;1437619;1437625;1437661;1437668;1437685;1437686;
creator: screenshot
content:
<p>so why do i get completely random search results when entering the word "arch" into the history search box? </p><p>latest ff, windows os etc... </p>


created: 2021-08-23T03:23:16-07:00
updated: 2021-08-23T05:08:58-07:00
title: Firefox not opening Facebook Business Suite Pages
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437562;
creator: joport
content:
<p>Until the last week ot two, I've had no problems accessing websites via Firefox, however, my Facebook business suite has stopped working, and I now have to open via Safari to read or respond to any messages I get via my Facebook business page.  Has anyone else had this problem? My Firefox is up to date, and there are no plug ins present that seem to be blocking anything.  This is the screen I'm getting... </p>


created: 2021-08-23T03:05:33-07:00
updated: 2021-08-23T05:10:10-07:00
title: Firefox 91.0.1 on iMac (2019) with OS 10.15.7
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437563;
creator: r.mike.lea
content:
<p>Firefox 91.0.1 corrupting website displays on iMac (2019) with OS 10.15.7. Same websites not corrupted by Safari on same iMac. Same websites not corrupted with same Firefox and same OS on MacBook Pro. </p>


created: 2021-08-23T02:54:24-07:00
updated: 2021-08-23T02:54:24-07:00
title: Setting a master password breaks several things
tags: linux;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: pomme_compote-ffsync
content:
<p>I have set a master password to protect my stored passwords, bug since then, I encounter two main problems. </p><p>First one, I have a corporate proxy with authentication. When master password is set, when starting Firefox, I get the master password prompt. After typing it, the page won't load, the authentication to the proxy isn't done and no proxy authentication dialog popup. I have tried to toggle the key <em>network.automatic-ntlm-auth.allow-proxies</em> in <em>about:config</em> between <em>true</em>/<em>false</em> without success. </p><p>The other problem is when displaying store credentials (<em>about:logins</em>). You should type your master password, but then, the page displays no stored password. Waiting a bit (2-3 minutes) make them appear, but there is no loading indication and the browser becomes largely unresponsive surely due to the cost of password deciphering (I have a lot of stored passwords, around 700…). </p><p>I haven't found any bug declared for those two problems. </p>


created: 2021-08-23T02:32:45-07:00
updated: 2021-08-23T02:32:45-07:00
title: Firefox Protections Dashboard
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: tonialb
content:
<p>Hello, </p><p>Just wanted to ask, is there any way to clean History but without affecting the number of tracks displayed on Protections Dashboard? </p><p>For example: <em><strong>6,261</strong> trackers blocked since July 10, 2021</em> I want that number keep growing, just like Brave Browser. </p><p><br> thnx </p>


created: 2021-08-23T02:31:58-07:00
updated: 2021-08-23T02:31:58-07:00
title: Website Opening Issue
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: davidgellerprocleaning
content:
<p>Having strange issue with my website. Chrome, opera opening website correctly but Mozilla is having issues with them<a href="https://naturalprocleaning.com/" rel="nofollow">.</a>  Does webGL technology not work correctly on Mozilla?????? Website is created on webGL using blender and other tools but it is not opening correctly How can i overcome this issue? Thanks. </p>


created: 2021-08-23T02:02:33-07:00
updated: 2021-08-23T02:02:33-07:00
title: Page is loading correctly on all browsers but not on FireFox
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: irispulgadigital
content:
<p>Hi!  </p><p>This page is loading correctly on all browsers except on FireFox. I have attached an image to show you how it looks like when I load it on FF. </p><p><a href="https://mybigimpact.kartra.com/page/irresistible-offer-formula" rel="nofollow">https://mybigimpact.kartra.com/page/irresistible-offer-formula</a>. </p><p>How do I fix this? Thank you! </p>


created: 2021-08-23T01:55:22-07:00
updated: 2021-08-23T02:51:08-07:00
title: RFC ile gelen değerler ile oluşturulan PDF görüntüleme sorunu
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: tr
answers: 1437537;
creator: ismail.sari
content:
<p>Son güncelleme ile birlikte RFC ile gelen değerlerle oluşan PDF görüntülenemiyor. Diğer tarayıcılarda aynı durum söz konusu değil. Yardımlarınızı rica ederim. </p>


created: 2021-08-23T01:53:12-07:00
updated: 2021-08-23T01:53:12-07:00
title: if I choose open new tab in firefox, firefox opens a small window
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
creator: jens.wiemeyer
content:
<p>I have set the start page of firefox individually. However, in order not to start all of the internet pages contained in the start page from time to time, I start the browser with "open new tab". since the update to version 91, however, only a minimized window has opened. how can that be changed? </p>


created: 2021-08-23T01:24:41-07:00
updated: 2021-08-23T15:06:50-07:00
title: Video only show one image and blocks
tags: linux;desktop;beta;fix-problems;debian;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437535;1437682;1437707;
creator: ericcornely
content:
<p>Hello, </p><p>I'm using firefox-dev under linux debian buster and would like to keep it as my default browser and even more after all those recent articles in media where they say firefox is loosing its users. </p><p>I received the newletter from netflix  and I tried to watch a trailer (<a href="https://www.netflix.com/watch/81387952?trkid=13710079&amp;MSG_TITLE=81387952&amp;lnktrk=EMP&amp;g=79ECBFC7B02B1269F43D15B11C9BA9F56455502C&amp;lkid=TRAILER_CTA" rel="nofollow">https://www.netflix.com/watch/81387952?trkid=13710079&amp;MSG_TITLE=81387952&amp;lnktrk=EMP&amp;g=79ECBFC7B02B1269F43D15B11C9BA9F56455502C&amp;lkid=TRAILER_CTA</a>) but even after i clicked on accept drm, the video was stuck nothing happened I just saw one single fixed picture of the movie. </p><p>Later, I was on facebook, trying to watch a video (<a href="https://www.facebook.com/demotivateur/videos/5009752875718446" rel="nofollow">https://www.facebook.com/demotivateur/videos/5009752875718446</a>) and the same here without any DRM... </p><p>For both of the cases I opened chrome pasted the url and video played very well. </p><p>Is there something to tweak to make it work ? Is it because I'm under debian ? </p><p>I don't want friends to switch to chrome but I understand them sometimes. </p><p>Kr, </p><p>Eric </p>


created: 2021-08-23T00:30:13-07:00
updated: 2021-08-23T00:30:13-07:00
title: Can't switch music in media controls
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: Ciontel
content:
<p>Can't switch music in media controls (see image, left and right arrows are inactive) but I can switch it manually via buttons on site (<a href="http://music.yandex.com" rel="nofollow">music.yandex.com</a>). Can you help to fix it, please? </p>


created: 2021-08-23T00:22:12-07:00
updated: 2021-08-23T00:22:12-07:00
title: the Firefox browser cannot access google.com
tags: desktop;firefox-910;mac-os-x-1015;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: khadron
content:
<p>MacOS Big Sur, when using the "Clash for window" software to open the system proxy, the Firefox browser cannot access <a href="http://google.com" rel="nofollow">google.com</a>, but other websites can be accessed </p>


created: 2021-08-22T23:12:56-07:00
updated: 2021-08-23T00:33:46-07:00
title: Xero Crashes when I return to "Dashboard"
tags: desktop;other;windows-10;firefox-910;firefox-9101;
product: firefox
topic: other
locale: en-US
answers: 1437524;
creator: gary55wands
content:
<p>I get the following message when in Xero if I leave "dashboard" and then try to return to it. I have cleared ALL history and cookies TWICE nothing changes. Xero works fine in Edge (Shit) and Chrome (double Shit) </p><pre>I have remove the tracking protection for the site as well </pre> <p><br> The page isn’t redirecting properly </p><p>Firefox has detected that the server is redirecting the request for this address in a way that will never complete. </p><pre>   This problem can sometimes be caused by disabling or refusing to accept cookies. </pre>


created: 2021-08-22T22:45:42-07:00
updated: 2021-08-23T00:35:34-07:00
title: In Google Play, screen goes white when trying to write or edit a review
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437525;
creator: FidoFidoFido
content:
<p>When I try to write or edit a review on Google Play it fails because the screen goes totally white.  This doesn't happen in Chrome or Edge.  I tried many things including deleting all Google cookies, allowing pop-ups, etc.  Platform: latest Win10 Pro 20H2, Firefox 91.0.1. </p>


created: 2021-08-22T22:29:24-07:00
updated: 2021-08-23T13:05:33-07:00
title: Browser logging me out of some websites
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: cs
answers: 1437612;1437638;1437680;
creator: pf93
content:
<p>Hi, </p><p>From the beginning I installed Firefox, I have a problem with the browser logging me out of some websites. The browser remembers the login details, but it logs out and I have to log in again. Logging out always takes place after 1 day. So it's not right after I close the page. </p><p>For example: on Monday I open the page, I log in and I work without problems all day, I open the page several times during the day. I turn off the PC in the afternoon. The next day I start the PC, I open the same website and I'm logged off. </p><p>I have set protection against tracking - I had a strict one, but there is no difference. I also tried to add individual sites to the exceptions of cookies and site data, also without effect. </p><p>Do you have any idea, please, what it could be or where I would set it up? By the way - Chrome doesn't do this to me. </p><p>Thanks a lot. </p>


created: 2021-08-22T22:22:43-07:00
updated: 2021-08-22T22:22:43-07:00
title: Extension Compatibility list with M1 Macs
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: wiryantirtarahardja
content:
<p>Well now that Firefox has an Apple Silicon native version... what about the compatibility of its extensions/add-ons? Do we have a list or identifier that would indicate if there are add-ons that works or would have problems? </p><p>I have an add-on/extension in mind which is the DownloadHelper tool and its built in converter. I'm asking this because I know it primarily uses the CPU (in my case Intel macs) during conversion and I want to know if this tool would still work (or better seeing how M1 chips have been destroying benchmarks) with M1 macs. </p>


created: 2021-08-22T22:18:21-07:00
updated: 2021-08-23T16:46:43-07:00
title: Turn OFF all privacy protection features on ALL sites
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437753;
creator: hodel.patrick
content:
<p>In <em>Settings &gt; Privacy</em> I chose <em>Custom</em> and turned on only 'Trackers' in private Windows. In standard windows I still get see the tracking icon in the address bar and I still get notifications from some websites asking me to disable AdBlockers. How can I completely disable this protection for all sites (not just exceptions for some sites)? </p><p>I do not support your politics of absolute, ruthless privacy protection and still wish to allow sites to generate some revenue from my visits on sites that are of value to me. I share the privacy concerns, but such features have to be balanced and not at the expense of independent sites that wish to generate some revenue from their sites. Firefox has always been my go-to browser, but this is increasingly infuriating. WHY are you forcing your opinionated, partially unethical preferences on your users and make it so hard to change it? </p>


created: 2021-08-22T22:18:14-07:00
updated: 2021-08-23T16:42:45-07:00
title: Automatically Finding in Page
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1437751;
creator: Eshaan-Nambudiri
content:
<p>Whenever I press a key on my keyboard (except when I'm typing) it starts finding the letter I pressed in the page I'm currently in. So whenever I press a hotkey on a website, it starts finding that letter instead of doing what that key was supposed to.  I'm pretty sure this is a new feature because I never had this problem before. </p>


created: 2021-08-22T22:13:31-07:00
updated: 2021-08-23T16:15:05-07:00
title: Firefox crashes when quitting after clearing history, clearing and managing data
tags: linux;desktop;crashing;fix-problems;escalate;shutdowncrash;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437526;1437530;1437531;1437549;1437709;1437711;1437714;1437738;1437742;1437744;
creator: TerryN21
content:
<p>This issue started on August 19, 2021 with a profile I have been using for about 3 years.  It persisted so I copied data and the chrome folder to a profile folder I created in October, 2020 but had not used.  That was on August 22, 2021.  It happened again with the 'new' profile.  I quit several times earlier in the day (without clearing history, clearing and managing data) without issue.  Sometimes the lock file is NOT deleted when Firefox quits. These are the reports from August 22, 2021: bp-4788a5d4-5989-492e-a8af-fc34b0210822 	22/8/21, 21:20 bp-8aadf9d6-51b7-4da1-b28e-439b20210822 	22/8/21, 21:18 bp-132d4134-609a-4a45-ac7e-9b3350210822 	22/8/21, 21:15 bp-ac52e700-c3d0-48e2-ab32-233b80210822 	22/8/21, 21:11 As directed by the support article, I clicked on 'View' for the latest report.  After the mozstats page finished loading, I closed it. </p>


created: 2021-08-22T18:57:27-07:00
updated: 2021-08-23T16:38:23-07:00
title: Tabs after Multi Line Bookmarks wrong position
tags: desktop;tips;windows-10;firefox-910;firefox-9101;
product: firefox
topic: tips
locale: en-US
answers: 1437749;
creator: bmazak
content:
<p>The bookmarks height increase is causing the Tab menu to move up instead of down. What would cause this. Is there a setting in CSS that controls all the menus and bars space area, to make it larger? </p>


created: 2021-08-22T18:18:16-07:00
updated: 2021-08-23T09:52:43-07:00
title: Media Key functionality intermittent
tags: desktop;fix-problems;escalate;windows-10;mediakeys;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437492;1437572;1437620;
creator: takashi1532
content:
<p>Periodically Firefox will stop accepting media key input from my keyboard, the media keys continue to function for Chrome (neither are open at the same time, when functionality fails in Firefox, I open chrome to test if the keys are working) media.hardwaremediakeys.enabled is set to true, have swapped it to false and back, restarted, double and triple checked the physical media keys. Sometimes Firefox will just accept the media key input, and sometimes it won't </p>


created: 2021-08-22T18:16:10-07:00
updated: 2021-08-22T20:45:03-07:00
title: “Don’t enable HTTPS-Only Mode” being overridden
tags: desktop;privacy-and-security_1;windows-81;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437468;1437469;1437506;
creator: jamesp2434
content:
<p>I’ve had this problem since I upgraded Firefox to Version 91.0 and above. When I go to a trusted website with a URL prefix of HTTP:// that I visit every day, I’m now getting a screen displayed saying the site does not support HTTPS://  and tries to redirect me to the HTTP:// . I say “tries” because Firefox seems to go into a loop about every 10 seconds redisplaying the website does not support HTTPS:// screen and then being redirecting to HTTP:// There is nothing wrong with the website and it specifically states it DOES NOT support “HTTPS://" My settings under Tools==&gt;Settings=&gt;Privacy and Security for -	History Against the ‘Firefox will’ text I’ve have selected the “Never remember History” option -	HTTPS-Only Mode  I have selected “Don’t enable HTTPS-Only Mode” option </p><p>It appears to me that under Firefox versions 91.0 and above that the ‘Don’t enable HTTPS Only Mode’ is being ignored/overridden and that Firefox is changing the HTTP://  URL prefix to “HTTPS://”, when you set up, under the “History” either the “Never remember history” option or select “Use custom settings for history” option and then select “Always use private browsing mode”  I can get around this by either  -	Method 1 o	Selecting “Use custom settings for history” option For me this totally unacceptable as  OR -	Method 2 o	Selecting “Use custom settings for history” option o	Unchecking the ““Always use private browsing mode” o	After Firefox has restarted &gt;	Untick “Remember browsing and download history” &gt;	Untick “Remember search and form history” &gt;	Tick “Clear history when Firefox closes” </p><p>Is this a bug with versions 91.0 and above????? </p>


created: 2021-08-22T18:07:29-07:00
updated: 2021-08-23T14:09:09-07:00
title: latest version
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437462;1437474;1437571;1437637;1437692;
creator: carl57
content:
<p>Why am I getting this message: This is the placeholder for domain <a href="http://accuratereloading.com" rel="nofollow">accuratereloading.com</a>. If you see this page after uploading site content you probably have not replaced the index.html file. </p><p>This page has been automatically generated by Plesk.  </p><p>Previous version worked fine accessing this site, Chrome also works fine.  Also new version seems to be running very slow accessing and navigating some sites. Thanks. </p>


created: 2021-08-24T16:35:24-07:00
updated: 2021-08-24T16:35:24-07:00
title: HTTPS-Only Mode Exemptions
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ggilham
content:
<p>Hi all. </p><p>Trying to be safer on the web I use the Https- Only Mode all windows, though some trusted web sites I will allow to be exempted.  </p><p>One is the Australian weather bureau website which recently stopped being a Https site.  (<a href="http://www.bom.gov.au" rel="nofollow">www.bom.gov.au</a>)  </p><p>I have entered the following addresses into exemptions *Image 1 attached </p><p><a href="http://bom.gov.au" rel="nofollow">http://bom.gov.au</a> <a href="http://www.bom.gov.au" rel="nofollow">http://www.bom.gov.au</a> <a href="https://bom.gov.au" rel="nofollow">https://bom.gov.au</a> <a href="https://www.bom.gov.au" rel="nofollow">https://www.bom.gov.au</a> </p><p>However on opening a new tab in a private window ... and type "<a href="http://bom.gov.au" rel="nofollow">bom.gov.au</a>"  *image 2 attached.  </p><p>I'm taken to an error page (<a href="http://www.bom.gov.au/akamai/https-redirect.html" rel="nofollow">http://www.bom.gov.au/akamai/https-redirect.html</a>) saying that the web site no longer is Https. (I tried entering that full address in exemptions but only shortens it back to <a href="http://bom.gov.au" rel="nofollow">bom.gov.au</a>) </p><p>Interesting the tab still shows the little padlock that indicates the tab is still requesting  Https Only Mode?  </p><p>If I turn that to Off, I proceed to the site and then if I look into the Exemptions the following has been added to my list  *image 3 attached.  </p><p><a href="http://www.bom.gov.au" rel="nofollow">http://www.bom.gov.au</a>^privateBrowsingid=1     set to "Off Temporary"  </p><p>(I tried deleting that full address line and re-entering it to set it to  "Turn Off" but its fails) </p><p>Is there a permanent workaround ??? </p>


created: 2021-08-24T16:35:14-07:00
updated: 2021-08-24T16:35:14-07:00
title: FireFox 91.0.1, extensions "Hoxx VPN" and "SetupVPN" seems not to work anymore
tags: linux;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: rvansnippenburg
content:
<p>System : Linux Mint 20.2 FireFox : 91.0.1 (64-bit) </p><p>Plugins/extensions "Hoxx VPN" and "SetupVPN" seems not to work anymore  This is since FireFox 91.0.1 It takes a long time (about 30sec) connecting to the VPN, with no result. (no connection) </p><p>Both say something like : <em>Result </em> </p><p>&lt;country&gt; (SERVERS) 3.11.4 In some cases VPN extensions are not enough to bypass the firewall in your network. Extensions have only limited permissions on your computer and have limited capabilities. </p><p>We highly recommend to download our desktop client. It uses a very sophisticated VPN software and can bypass most of the firewalls. </p><p><em> </em> </p><p>Regards, Rob </p>


created: 2021-08-24T16:27:57-07:00
updated: 2021-08-24T16:27:57-07:00
title: Facebook Container Cookies
tags: desktop;cookies;windows-10;firefox-910;
product: firefox
topic: cookies
locale: en-US
creator: LuisLuigi
content:
<p>Where the Facebook Container stores the cookies? I lost my Windows 10 account (the account profile is corrupt), so I need to recover the Facebook access. I have new Windows 10 account profile, I tried to copy the folders to the new Windows 10 profile, but is not working. </p>


created: 2021-08-24T16:02:29-07:00
updated: 2021-08-24T16:23:38-07:00
title: Problem restoring old session after a crash
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1437974;1437976;
creator: moze71
content:
<p>After a crash this morning, my tabs disappear and I never got the restore option from Firefox tab. Normally, I used to change the previous.jsonl4z file with the last recovery file, but this time it seems is no longer available. Can anyone help me on whats the new procedure to fix this problem. </p><p>Thank you. </p><p>Moises Zetune </p>


created: 2021-08-24T15:54:50-07:00
updated: 2021-08-24T16:00:24-07:00
title: Why do I need to manually clear cache so often?
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437966;1437967;
creator: CharlesEF
content:
<p>Hi All, </p><p>The last couple of FF versions have some problem I can't put my finger on. </p><p>1.  I write PHP code and test on my local web server.  When I view Source I'm looking at an older version of the page.  I must clear the cache before the updated view Source is shown.  I can't remember ever having to clear the cache before, not to mention how often I must do it now. </p><p>2.  When debugging, I click on the page I want to debug.  There have been times when the page shown is not the page I clicked on.  In fact the page that is shown is not even loaded at the time. </p><p>3.  A few times I load FF and go to my database login page.  When I submit nothing happens (the page just reloads).  No errors are reported and I'm not logged in to the database.  I haven't changed any code for the login page for years.  I did some debugging and found everything as it should (code runs) but it didn't log me in.  It just reloads the page after a submit.  To fix this problem I closed FF and then opened it again.  This time everything worked and I was able to log in. </p><p>Am I the only one with these problems? </p><p><br> Thanks for any help, </p><p>Charles </p>


created: 2021-08-24T15:19:16-07:00
updated: 2021-08-24T15:56:13-07:00
title: How do I remove a userid from an autocomplete list?
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437965;
creator: gf1701
content:
<p>When logging in to a website, I accidentally typed the password in the userid field. Now, Firefox displays that password in the autocomplete list for the login on that page. At one time, it was simple to remove an entry from that list by highlighting it and pressing the Delete key; that no long works. I also tried pressing Shift-Delete, which was suggested in a posting I found doing a web search, but that didn't work either. So how does one remove entries from an autocomplete list in Firefox these days? </p>


created: 2021-08-24T15:19:07-07:00
updated: 2021-08-24T15:53:43-07:00
title: Bookmarks folders flattening when restoring from backup
tags: windows-7;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
answers: 1437963;
creator: DanEvs
content:
<p>Until sometime around earlier this year, I was able to use "Import bookmarks from HTML" between different PCs/laptops, and it would always restore everything flawlessly from that backup file: all folders intact, and every single bookmark in the exact order it's been for about 14 years. </p><p>But now, whenever I use the Import feature, all folders are flattened/emptied and everything goes into alphabetical order. No matter what I do, they will not load in my uniquely crafted order (based on the sidebar, which I use exclusively). Everything goes into a single unmanageable lump in Bookmarks Menu. </p><p>Restoring from JSON makes no difference. </p><p>Versions tested from 78ESR all the way to 91. At one point, I went back to 88 and it worked fine for a day or two, but then didn't. </p>


created: 2021-08-24T14:55:34-07:00
updated: 2021-08-24T15:20:48-07:00
tags: desktop;download-and-install_1;windows-10;firefox-910;firefox-9102;
product: firefox
topic: download-and-install
locale: en-US
answers: 1437945;1437956;
creator: dnsurf
title:
updated to version 91.0.2 in Windows 10 and some sites, Trulia for example, are not loading properly

content:
<p>updated to version 91.0.2 in Windows 10 and now some sites, Trulia for example, are not loading properly. Cannot now access the map view in Trulia however 91.0.1 worked just fine. </p>


created: 2021-08-24T14:51:30-07:00
updated: 2021-08-24T15:01:27-07:00
title: firefox
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437946;
creator: bigtskip
content:
<p>my firefox browser has been taken over by an app called quickforms. how do i get rid of it and get back to my firefox browser. i tried to download firefox to get rid of it but that has failed. PLS HELP </p>


created: 2021-08-24T14:46:56-07:00
updated: 2021-08-24T16:11:55-07:00
title: Bookmarks are not deleting
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1437958;1437973;
creator: mattbruns3
content:
<p>I'm trying to remove some of my bookmarks but it is not letting me remove them. Even when sycing is turned off they won't delete. </p>


created: 2021-08-24T13:47:16-07:00
updated: 2021-08-24T16:19:13-07:00
title: Cookies and Site Data Exceptions lost each Firefox update
tags: desktop;cookies;windows-10;firefox-910;
product: firefox
topic: cookies
locale: en-US
answers: 1437962;1437975;
creator: kalamanci
content:
<p>At each update of Firefox, which seem to come more frequently, the list of Exceptions Allowed for Cookies and Site Data is erased. I have to rebuild the list after each update. "Delete cookies and site data when Firefox is closed" is set to Yes. I use "Manage Exceptions" for the sites not to delete. These are set to "Allow", which I understand to be permanent. Preservation of this list works fine between Firefox updates. Other aspects of personalization seem to be fine: Bookmarks, History, Screen Preferences, Shortcuts, etc. </p><p>What am I missing? </p><p>Running Firefox 91.0.1 (64-bit) on a Win 10 Pro 20H2  </p><p>Thank you. </p>


created: 2021-08-24T13:38:25-07:00
updated: 2021-08-24T13:42:06-07:00
title: identificar un dispositivo abierto con mi cuenta de correo
tags: desktop;other;windows-10;firefox-730;
product: firefox
topic: other
locale: es
answers: 1437917;
creator: cristina.pp7
content:
<p>Me gustaría saber cómo puedo identificar un dispositivo que está abierto con mi cuenta de correo definido en mi lista de dispositivos conectados como:    Firefox de Usuario en HP  Es una descripción tan escueta que casi da vergüenza saber que con sólo esto debo saber si soy yo o no....  </p><p>Muchas gracias por su atención.  </p><p>Quedo a la espera de su respuesta,  Cristina Pérez </p>


created: 2021-08-24T13:15:31-07:00
updated: 2021-08-24T13:15:31-07:00
title: Forms and Such
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: dfsmetsfan
content:
<p>Are we EVER going to be able to fill in forms and answer question in this browser without uninstalling our add-ons? Why did you have to screw this up? I use those add-ons for important stuff and if I'm forced to move to another browser that allows mew to do that, I will. That said, I really like Firefox and don't want to change browsers but if I can't even get into my bank, what good is it? </p><p>I can't even click on the damn box that lets me know when someone answers this thread. This sucks, guys!! </p>


created: 2021-08-24T13:04:41-07:00
updated: 2021-08-24T13:59:45-07:00
title: FireFox 91.0.1 AND 91.0.2 keeps crashing
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437915;1437921;1437926;
creator: UnknownVT
content:
<p>Firefox 91.0.1 keeps crashing - have sent reports every time. </p><p>Windows 10 kept up-to-date (Version	10.0.19043 Build 19043) </p><p>With update to 91.0.2 was hoping this would be mitigated - it was NOT, Firefox still keeps crashing. </p><p>Mostly it is the tab that is crashing and needs to be restored.   Occasionally it's the whole browser that crashes (more on 91.0.1). </p><p>Up to a few days ago Firefox has bee reliable without crashes </p><p>Have done the obvious things to check Windows 10 - like  sfc /scannow  and  dism.exe /Online /Cleanup-image /Restorehealth </p><p>Can't seem to easily see the topics posted in this forum/community to see if this has been reported. </p><p>Thanks </p>


created: 2021-08-24T12:57:49-07:00
updated: 2021-08-24T15:46:36-07:00
title: Managing Firefox Bookmarks
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1437944;1437960;
creator: h.billee
content:
<p>I have bookmarks in my bookmarks menu list that the bookmarks manger doesn't show.  How do I rectify this so that I can manage all my bookmarks?  I've read all the "Get Help" sources I can find, but none seem to apply to my problem. Why can't firefox just make all the bookmarks drag and drop, without having to go into the manager, it would be a game changer? </p>


created: 2021-08-24T12:44:21-07:00
updated: 2021-08-24T14:25:52-07:00
title: "Forced" FireFox Updates
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1437934;
creator: david.chichester
content:
<p>Managing thousands of FIreFox Instances on Windows 10 systems across our enterprise.  Need "Polices, Settings" to apply to firefox (GPO, Intune)  to "force" updates for all Firefox Versions to latest version and maintain latest version for instances as they are released.    Currently, Firefox, Prompts end users if they want to update which is normaly dismissed and the instance remains outdated.  In addition, Windows UAC prompts for elevation, which some users do not have rights or the user chooses to not allow.  Either case Firefox does not update and remains outdated and vulnerable. </p><p>Chrome and Edge browsers all support regular "Forced" update cycles (weekly).  Looking for similar service\polices for Firefox to ensure all systems are always running the latest Versions. </p>


created: 2021-08-24T12:06:32-07:00
updated: 2021-08-24T15:10:37-07:00
content: <p>wake up and help me with this problem this roblox failure privacy connection error </p>
tags: windows-7;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437950;
creator: xanderliyo
title:
Whenever i try to play roblox it gives me this error message Connection-Error-HttpSendRequest-failed-HRESULT-0x80072efd i don't know if you guys can fix this, but please try.


created: 2021-08-24T11:58:24-07:00
updated: 2021-08-24T14:32:15-07:00
title: Making Firefox my default search engine
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1437935;
creator: ptriana47
content:
<p>How can I get my Firefox search engine back? I used to have it until my Android phone did an automatic update and it was deleted. Now I am  forced to use Google. I don't want Google to be my search engine. I'm technology challenged thus I need instructions on how to get it back with simple step by step guide. HELP. </p>


created: 2021-08-24T11:58:10-07:00
updated: 2021-08-24T11:58:10-07:00
title: Unable to get response from a button
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: marklossner
content:
<p>This is a new problem. When I attempt to log onto the microchip support site "<a href="https://www.microchip.com/wwwregister/login.aspx?ReturnUrl=https://microchipsupport.force.com" rel="nofollow">https://www.microchip.com/wwwregister/login.aspx?ReturnUrl=https://microchipsupport.force.com</a>", the button does nothing. The button contains the following link: javascript:__doPostBack('_ctl0$_ctl0$MainContent$PageContent$Login2$LinkButton1',<em>) </em> </p><p>The page works OK with Microsoft Edge (Ugh) </p><p>Thank you for your help </p>


created: 2021-08-24T11:48:29-07:00
updated: 2021-08-24T11:48:29-07:00
title: Using Firefox to store credit card data for use in Autofill
tags: desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: awrice
content:
<p>If I use Firefox to store credit card data for use in Autofill, where is the information actually stored? On my computer?   If my computer (or the hard drive on it)  crashes, and I cannot recover from the crash, will I have to see that the hard drive is destroyed to keep Credit Card information secure? </p>


created: 2021-08-24T11:41:37-07:00
updated: 2021-08-24T15:02:59-07:00
title: Google Schweiz
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1437947;
creator: pat.beyeler
content:
<p>I need from Google the search .ch not <a href="http://Google.com" rel="nofollow">Google.com</a> or <a href="http://google.de" rel="nofollow">google.de</a> I dont find the addon when i dont can install the Addon i can not use Firefox anymore. And i dont want a taskbar oder new Window....... </p>


created: 2021-08-24T11:37:00-07:00
updated: 2021-08-24T11:37:00-07:00
title: How to select PDF viewer to use when a PDF is saved locally and accessed with "file://" URL
tags: desktop;customize;windows-10;firefox-910;firefox-9101;
product: firefox
topic: customize
locale: en-US
creator: jwsnyder
content:
<p>Greetings, and thank you for taking the time to read my request for help.  I use Firefox to view the electronic evidence folders of my Social Security disability clients, which are made available in a web-page-based format with relative links to the documents that are saved in PDF format in the downloaded electronic folder.  Each of the exhibits on the exhibit list or case documents with a URL that begins with "file://". </p><p>My problem is that Firefox now insists on opening the PDF files in my clients' electronic folders using its internal viewer and not Adobe Acrobat EVEN THOUGH I have gone to Settings-&gt;Applications and configured all PDF and TIFF file types to open in Adobe Acrobat DC (Please see screenshot below).  This is annoying to say the least because I frequently need to run Adobe Acrobat's OCR on the medical records in my clients' electronic folders so that I can copy text to paste into notes or documents and because I need Adobe Acrobat's ability to take snapshots of portions of the exhibits to paste into documents or notes. </p><p>What is odd about this issue is that if I download a PDF from a website with a "http://" or "https://" URL, Firefox _WILL_ open up that PDF in Adobe Acrobat DC per the configurations in the Settings-&gt;Applications section. </p><p>The first uploaded image shows the settings in the Applications section of Settings.  The second uploaded image is an example if Firefox opening a PDF document using its internal viewer in spite of the settings in the Settings-&gt;Applications section. </p><p>Any help in rectifying this issue would be very much appreciated. </p><p>Many thanks, Will Snyder </p>


created: 2021-08-24T11:30:29-07:00
updated: 2021-08-24T13:44:43-07:00
title: Firefox doesn't display webpages properly all of a sudden
tags: desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1437908;1437910;1437919;
creator: anjahaman
content:
<p>Suddenly a few weeks ago Firefox stopped displaying websites appropriately. It doesn't draw all the colors and icons so you can see them. My gmail and calendar are b&amp;w mostly and impossible to use as the key icons for clicking on are the same color as the background. See images below of a new email composition using Firefox and chrome - can't minimize or close window in Firefox.  I followed all these steps as best I could and nothing. This seems too hard a fix for it suddenly not working - feels like a s/w upgrade issue.  I'm now a Chrome user after many years of Firefox. Last attempt here. Suggestions welcome.  </p><p>Table of Contents </p><pre>   DONE Clear the cookies and cache    DONE Reset Zoom    DONE  Reset the minimum font size    DONE Reset the page style    I THINK DONE? HARD TO UNDERSTAND Check that JavaScript is not blocked    DONE Check that your system clock is set correctly    DONE Disable problematic extensions or hardware acceleration    N/A it's most webpages - Report the website   * Also uninstalled Firefox and reinstalled. </pre>


created: 2021-08-24T11:02:02-07:00
updated: 2021-08-24T15:11:26-07:00
title: Search engine
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1437951;
creator: sonnyboy1
content:
<p>The last 3-4 days, google always shows as my search engine in the search bar.  I've deleted it numerous times and have it set back to Yahoo first and Duck Duck Go second.  No matter, google still shows up in the search bar as the search engine.  I've checked the web and tried everything I've found to get rid of the hijacking but nothing works.  I even uninstalled Google Chrome, which I don't use anyway.  I've run malwarebytes, Webroot Secure Anywhere, ADW Cleaner and Super Anti Spyware with clean results. Anybody know how to stop this for good? </p>


created: 2021-08-24T10:44:38-07:00
updated: 2021-08-24T10:44:38-07:00
title: Error messsage when playing Farmville- Tropical Escape
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: debbim6
content:
<p>This is the error message i have been getting constantly for the last 12 hrs or so when playing Farmville - Tropical Escape ..     does anyone have any idea on why or what i can do to stop this ?     Thank you for your help !      </p><pre>                                                     "This content is no longer available </pre> <p>The content you requested cannot be displayed right now. It may be temporarily unavailable, the link you clicked on may have expired, or you may not have permission to view this page." Close </p>


created: 2021-08-24T10:33:41-07:00
updated: 2021-08-24T10:33:41-07:00
title: back button
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
creator: dodgeswinger72
content:
<p>when i hit the back button or the forward button it just stays on the current page. the only way to go to the last page is to go to my home page, then to the page that i wanted to go to using the back/forward buttons. is there a fix? </p>


created: 2021-08-24T10:33:39-07:00
updated: 2021-08-24T10:33:39-07:00
title: Desktop Mode Failure/Bug
tags: desktop;other;
product: firefox
topic: other
locale: es
creator: redkinginc.developer
content:
<p><strong>¿Is there a permanent fix for this bug?</strong> </p><p><em>Fault / Bug Details:</em> The failure occurs in web pages that support visualization of different platforms (pc, tablets, Mobile, etc.). It is caused when using the desktop mode in a page of mobile format such as:... <em>"m.example.xyz"</em> and then the URL is altered to: ''<em>www.example.xyz"</em> or <em>"www3.example.xyz"</em> while desktop mode is activated, which causes it to remain permanently activated regardless of whether the changes made are reverted or if they are press the button to deactivate(. Being having to close the website tab, losing data or all work progress made in it, the only way to solve this failure or "Bug" </p>


created: 2021-08-24T10:09:00-07:00
updated: 2021-08-24T10:21:45-07:00
title: Disable search addons
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1437888;
creator: johnkalagaris
content:
<p>Hello </p><p>i am trying to disable these search addons but i can't find how to do it.Can you help me to set them from <em>true</em> to false? Is there a trick or value at about config or anything else. I also search at extensions folders and i can't find them. </p><p>Thank you. </p>


created: 2021-08-24T09:56:10-07:00
updated: 2021-08-24T09:56:10-07:00
title: Fontes de língua hebraica no navegador rodando em Windows 10
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: pt-BR
creator: edney.guedes12
content:
<p>Boa tarde. </p><p>É possível instalar fontes de hebraico no Fire Fox para exibir as palavras em hebraico tradicional (letras em formato quadrático). </p>


created: 2021-08-24T09:46:00-07:00
updated: 2021-08-24T16:46:25-07:00
tags: mac-os;desktop;websites;firefox-910;firefox-9102;
product: firefox
topic: websites
locale: en-US
answers: 1437877;1437880;1437930;1437979;1437980;
creator: marty4
title:
91.01 caused all web pages not to display colors, check boxes, contrast as the web pages normally appear

content:
<p>I'm using Mojave on desktop Mac.  After Firefox automatically installed 91.0 and or 91.01 on to my Mac even though the setting required my assent, it appears that 91.0.1 caused all web pages not to display colors, check boxes that I can see when I check them, color contrast on the web pages, and in sum no web page that I visit appears as it normally appears. Attached is a PDF of a screenshot of what I see when I search for "NOAA" and the page comes up so as to convey what's wrong with the web pages. You can compare what I see to what you see when you use the search tern "NOAA" [unless you have the same issue I have :)]. </p><p>So, "How can [you] help?" You can help by providing me with a solution, fix, or guidance by which web pages will appear normally or a method by which I could revert to Firefox pre-91 software. It's impossible to use Firefox as it is now and so I downloaded Microsoft Edge which will have to do for now.  Thank you for paying attention to my issue. Marty. </p><p>ps: I checked the box next to "Email me when someone answers the thread: but I cannot tell if it was worked because the check cannot be seen. </p>


created: 2021-08-24T08:56:08-07:00
updated: 2021-08-24T09:27:40-07:00
title: Come inserire firma digitale su pagina web
tags: desktop;customize;
product: firefox
topic: customize
locale: it
answers: 1437865;1437870;
creator: conti.fp
content:
<p>Ciao a tutti! dovrei porra la firma all'interno di un portale web ma dopo aver istallato tutte le componenti, non riesco a trovare l'opzione di firma all'interno del portale per poterlo fare. Se puo` essere d'aiuto ho una USB token di Namirial Firma Certa. </p><p>grazie a chi mi puo` essere d'aiuto. </p><p>F </p>


created: 2021-08-24T08:30:05-07:00
updated: 2021-08-24T08:30:05-07:00
title: Content flash and disappear
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: wuyongzhuo2005
content:
<p>When I click on the add-ons or some buttons (buttons in the following picture for example) ,the content sometimes flash and disappear in a short time. I'm using Mac and FireFox91.0.2 </p><p>By the way,there's another problem.When I pause a video using the trackpad, the bullet screen won't stop.(It doesn't happen when I use the space key) </p>


created: 2021-08-24T07:53:39-07:00
updated: 2021-08-24T10:34:34-07:00
title: Firefox browser conflicts with Windows themes
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: itsnotslava
content:
<p><strong>The color control buttons of the browser</strong> window should correspond to the theme of Windows 10 itself (pic 2). But using the theme for the system, the control buttons become white (pic 1), and this happens with all the themes. Can I fix this myself, or will I have to wait for the browser update until it is fixed? </p>


created: 2021-08-24T07:48:09-07:00
updated: 2021-08-24T07:48:09-07:00
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: 1308724263
title:
The account is lost and cannot be synchronized, please help to retrieve the original account bookmark

content:
<p>My original computer suddenly broke down and I couldn't turn it on at all. Then I bought a new computer. When I logged in to the account, the password might be wrong, but it didn't prompt me that the password was wrong. Instead, it prompted me to create a new account. I didn't pay attention at the time. After logging in, I found that I couldn't synchronize bookmarks. My original bookmarks were really very important to me. I don't know what to do now. Can you please help me retrieve my bookmarks from the background? Thank you so much! </p>


created: 2021-08-24T07:37:51-07:00
updated: 2021-08-24T07:37:51-07:00
title: profiles under citrix roaming profiles
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: dheart1
content:
<p>We have firefox as a published app under citrix . User pofiles are roaming. Under users profile path below. There are folders that contain larger amounts of files. 10k + in most cases. The folders are named with an arbitrary number like mpkley8b.default-release dated with current date or past dates. What are these for? why are they created? is there a configuration in the firefox app to clean these up automatically? </p><p>Any help would be appreciated.  </p><p>E:\Profiles$\xxxxx\xenapp\UPM_Profile\AppData\Local\Mozilla\Firefox\Profiles </p><p>Thank you, </p><p>Dave </p>


created: 2021-08-24T07:36:07-07:00
updated: 2021-08-24T07:36:07-07:00
title: Get userChrome.css to only activate customisations when the sidebar is displaying Tree Style Tab.
tags: mac-os;desktop;beta;customize;firefox-920;
product: firefox
topic: customize
locale: en-US
creator: gajazali
content:
<p>Since I have the Tree Style Tab extension, I put this code in my userChrome.css to remove the tab strip on the top: ``` /* Hide tab strip but keep space for window buttons */ </p> <ol><li>main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar &gt; .toolbar-items { </li></ol> <pre>   opacity: 0;    pointer-events: none; </pre> <p>} </p> <ol><li>main-window:not([tabsintitlebar="true"]) #TabsToolbar { </li></ol> <pre>   visibility: collapse !important; </pre> <p>} .tab { </p><pre>   margin-left: 1px;    margin-right: 1px; </pre> <p>} </p> <dl><dd>root { </dd></dl> <pre>   --tab-toolbar-navbar-overlap: 0px !important; /* fix for full screen mode */    --tab-min-height: 25px !important; </pre> <p>} </p> <dl><dd>root #tabbrowser-tabs { </dd></dl> <pre>   --tab-min-height: 25px !important; </pre> <p>} </p> <ol><li>TabsToolbar { </li></ol> <pre>   height: var(--tab-min-height) !important; </pre> <p>} @media (prefers-color-scheme: dark) { </p><pre>   #TabsToolbar {        background-color: #2B2A33 !important;    } </pre> <p>} @media (prefers-color-scheme: light) { </p><pre>   #TabsToolbar {        background-color: #F9F9FB !important;    } </pre> <p>} </p> <ol><li>TabsToolbar[inFullscreen="true"] { /* Do not display window buttons space in full screen */ </li></ol> <pre>   display:none!important; </pre> <p>} ``` Is there any way to make this block of code to only be activated when the sidebar is on Tree Style Tab? Something like the `#TabsToolbar[inFullscreen="true"]`. Because I can't navigate through tabs if the sidebar is on (for example) bookmarks, or switched off. </p>


created: 2021-08-24T07:23:54-07:00
updated: 2021-08-24T07:23:54-07:00
title: downloud file from gmail
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: cristi.sofariu
content:
<p>hello, i use firefox browser and don't make downloud for any documents from my gmail. if i use other browser i manage to make downlouds. </p>


created: 2021-08-24T07:16:38-07:00
updated: 2021-08-24T13:55:30-07:00
tags: windows-7;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437922;
creator: xanderliyo
content:
<p>this happened again today please fix it i dont know what to do Help me i wanna play roblox and Whenever i try to play roblox it gives me this error message Connection-Error-HttpSendRequest-failed-HRESULT-0x80072efd i don't know if you guys can fix this, but please try. </p>


created: 2021-08-24T06:28:33-07:00
updated: 2021-08-24T06:53:14-07:00
content: <p>By fixing secure privacy connection errors please </p>
tags: windows-7;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437828;1437830;
creator: xanderliyo
title:
let me play Roblox  let me play Roblox let me play Roblox  let me play Roblox let me play  roblox and somethings wrong Its not letting me play roblox the privacy connection thinks it dangerous please fix it for me


created: 2021-08-24T06:22:06-07:00
updated: 2021-08-24T06:22:06-07:00
title: Linkki avautuu vain yksityiseen ikkunaan ?
tags: linux;desktop;websites;firefox-910;firefox-9101;
product: firefox
topic: websites
locale: fi
creator: radio.oh1xe
content:
<p>Svustolla: <a href="https://www.mtvuutiset.fi/" rel="nofollow">https://www.mtvuutiset.fi/</a> olevat linkit eivät avaudu normaalisti, vaan pitää valita "Avaa uuteen yksityiseen ikkunaan" Tämä tuli alkuvuodesta, kun Firefox päivittyi versioon jota en nyt enää muista. Nyt on käytössä Linux Mint 19.3 Mate työpöydällä ja  Firefox 91.0.1.  </p><p>Samoin vasta uudistuneelle sivustolle, joka ennen uudistusta toimi, pitää myös olla yksityisessä tilassa että toimii. Nyt näkyy vain musta ruutu, jossa lukee "Lataa sovellusta" <a href="https://ekassa.proliitto.fi/" rel="nofollow">https://ekassa.proliitto.fi/</a> </p><p>Chromium selaimella ei kyseistä ongelmaa ole, mutta en haluaisi sitä käyttää. Onko mitää lääkettä? </p>


created: 2021-08-24T06:15:20-07:00
updated: 2021-08-24T06:15:20-07:00
title: No Access to my old Account
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: thorsten.schoene1
content:
<p>Hello all, </p><p>Unfortunately, I can no longer access my bookmarks at the old email address. Would it be possible to send me the confirmation code to my new email address? </p><p>My Primary Email Address is thorsten.schoene@arvato<a href="http://-scs.com" rel="nofollow">-scs.com</a> </p><p>This is my old Company email-Address thorsten.schoene@arvato.com </p><p>This is my new Company email-Address. thorsten.schoene@arvato<a href="http://-scs.com" rel="nofollow">-scs.com</a> </p><p>Best regards </p>


created: 2021-08-24T05:52:44-07:00
updated: 2021-08-24T05:52:44-07:00
title: Bookmarks lost after update and can't restore
tags: desktop;download-and-install_1;windows-8;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
creator: kathpbrown
content:
<p>I went onto my browser today and all the bookmarks are gone. I followed the procedure to restore them (Bookmarks, Manage bookmarks, Import and Backup, restore) and got and error: Unable to process the backup file. History has also gone and the top sites options on my default tab. I'm less bothered about that, but it may point to a cause. </p><p>Please advise. </p>


created: 2021-08-24T05:38:11-07:00
updated: 2021-08-24T07:02:16-07:00
title: Broken Download History
tags: desktop;download-and-install_1;windows-81;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1437833;
creator: Lege4d
content:
<p>I don't know why, but pdf's just gets erased from the download history, after a restart, they still remain in the hard drive. </p>


created: 2021-08-24T04:08:03-07:00
updated: 2021-08-24T04:15:36-07:00
title: Turn off permanent private browsing mode
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1437805;
creator: bsmith3544
content:
<p>I did not knowingly turn on permanent private browsing mode, but it is on and I can not find any way to turn it off. How do I turn it off? Running FF 91.0.1 on Win 10. </p>


created: 2021-08-24T04:07:53-07:00
updated: 2021-08-24T04:07:53-07:00
title: Bookmarks Lost
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: rjmaroof
content:
<p>I purchased a new Mac about one month ago. I downloaded Firefox and signed in, only to find that none of my bookmarks were there anymore. </p><p>In the past, when I have purchased new computers, I have not needed to transfer or save my bookmarks, they've just automatically appeared on the new machine when I download the browser.  </p><p>I've tried looking for old profile data and I've tried the "restore bookmarks" option, neither of them contain any data whatsoever.  </p><p>Have my bookmarks disappeared or is there a way to find them? </p>


created: 2021-08-24T03:00:14-07:00
updated: 2021-08-24T07:12:12-07:00
title: Why can't I see more than today's history
tags: desktop;customize;windows-10;firefox-910;firefox-9101;
product: firefox
topic: customize
locale: en-US
answers: 1437809;1437810;1437832;1437836;
creator: sluice1
content:
<p>I can't find any controls to show more than today's history. I haven't reinstalled Firefox or changed anything significant. I use Windows 10, latest version, and much prefer Firefox to Edge. I would be grateful for some clear instructions, please. </p>


created: 2021-08-24T02:35:12-07:00
updated: 2021-08-24T02:39:44-07:00
title: How does ESR 78 update?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: a.yacoubi
content:
<p>Hello Guys, </p><p>How does the browser update on ESR channel? We currently use version 78. I've checked about:config and could not find "app.update.background.enabled" </p><p>We use this in an enterpise environment, meaning users can't update or install anything on their machines. </p><p>According to: <a href="https://support.mozilla.org/en-US/kb/firefox-esr-release-cycle" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-esr-release-cycle</a> </p><p>It updates via "the application update service". But what this service is, is not described. </p><p>Cheers, </p><p>Abdel </p>


created: 2021-08-24T02:06:34-07:00
updated: 2021-08-24T04:44:33-07:00
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1437812;
creator: Big_Red_8
title:
When I open a new tab it automatically switches to it, and yes I turned that option OFF in settings.

content:
<p>While using Firefox if I click to open anew tab it automatically goes to it, even thought I have that option turned OFF in my settings. </p><p>Anyone know how to fix this? </p>


created: 2021-08-24T01:48:57-07:00
updated: 2021-08-24T01:48:57-07:00
title: Lentitud de carga páginas Google "esperando a fonts.googleapis.com"
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: es
creator: jesduce
content:
<p>Hola, al actualizar a la versión 90, me dí cuenta que el navegador dejó de cargar las páginas de servicio de Google (Gmail, Youtube, etc). </p><p>Volví a la versión 89 y se solucionó, y estuve esperando a que sacasen actualizaciones para ver si se corregía el problema. </p><p>He instalado la versión 91, y parece que ya carga los servicios, pero me he dado cuenta de que hay determinadas páginas que se ralentiza el proceso y en la barra aparece este mensaje "esperando a <a href="http://fonts.googleapis.com" rel="nofollow">fonts.googleapis.com</a>" </p><p>Finalmente, carga las páginas, pero tras una demora de unos 20 o 30 segundos, y hay servicios como Google Street Maps, que directamente siguen sin funcionar bien. </p><p>¿Alguna idea de cómo solucionarlo? </p>


created: 2021-08-24T01:39:29-07:00
updated: 2021-08-24T01:39:29-07:00
content: <p>konuda yazdım. yardım please </p>
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: tr
creator: emine-dum
title:
www.bloomberght.com sitesinde bağlantı sorunu oluşuyor. Daha önce çökme habercisiyle kurtarıyordum. Şu anda hiçbir şekilde erişemiyorum.


created: 2021-08-24T01:19:10-07:00
updated: 2021-08-24T01:19:10-07:00
title: Label problem with removal
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: freedom.1
content:
<p>I click  "del" on the label but it is not removed, even after restarting firefox, this label is still in the tab menu </p>


created: 2021-08-24T01:03:47-07:00
updated: 2021-08-24T05:21:00-07:00
title: Why my account can't login in firefox?
tags: desktop;sync;escalate;windows-10;admin;verificationemail;firefox-910;firefox-9101;
product: firefox
topic: sync
locale: en-US
answers: 1437813;1437814;1437822;
creator: 905674158
content:
<p>My account is 90*****58@qq.com,and it work fine on my laptop and Mozilla Support website. But it just can't login in my pc with latest firefox, it says my account doesn't exist and need to creat a new account. </p>


created: 2021-08-23T22:55:12-07:00
updated: 2021-08-24T04:51:13-07:00
title: lost all tabs after shutdown due to yahoo login misdirected page
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1437815;
creator: docmaas1
content:
<p>I was trying to change my password for yahoo and was repeatedly hitting a misdirected msg.  I did a normal shutdown but when I rebooted all the pages came up with a single empty page.   </p><p>I'm afraid to shut down now for fear of losing the prior session information.  When I look for the json files I only see ones dated from April of 2021 or earlier.  None of the recovery selections are showing in 3button history or the history tab.  Not sure how to get back the most recent history and how to boot with it. </p><p>I have included the troublshooting info as images as I'm currently using chrome for this session.   Thanks for any assistance you can give. </p><p>Mike </p>


created: 2021-08-23T22:46:57-07:00
updated: 2021-08-23T22:46:57-07:00
title: Allow popups - multiple users / PCs
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: xede0r
content:
<p>Hi, I was looking over the Internet a way to go through profile file inside FF to enable all popus on multiple user account / PCs with only one code line but i was not able to find it, I have already preconfigured some changes in those profile files and would like to add "allow all popups" </p>


created: 2021-08-23T22:37:32-07:00
updated: 2021-08-23T23:49:16-07:00
title: Virtual Reality mode
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437791;
creator: hashem.hakimi
content:
<p>Hi, I use HTC vive headset, When I run VR tour on firefox and then I click on VR mode, desktop firefox wouldnt show the tour and the message "Exit VR mode" is shown. is that anyway to watch the VR on htc vive and my monitor Simultaneously? </p>


created: 2021-08-23T21:38:25-07:00
updated: 2021-08-24T08:24:14-07:00
title: Trouble with weathernetwork.com
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1437796;1437811;1437839;1437851;
creator: janet.wayne
content:
<p>Have always used the <a href="http://weathernetwork.com" rel="nofollow">weathernetwork.com</a> on firefox.  This past week, the weather information does not fill in--eg temperatures are blank.  The videos show up. The menu does not work.  Is there somewhere that I need to check something or remove a check mark to get this to work again.  The other browsers work but for part of a day they did not work either.  Thanks for any help you can give. </p><p>Janet </p>


created: 2021-08-23T20:23:06-07:00
updated: 2021-08-24T05:01:21-07:00
title: Firefox Browser windows unable to use Dark Theme after MacOS Big Sur update to 11.5.2
tags: mac-os;desktop;websites;firefox-910;firefox-9101;
product: firefox
topic: websites
locale: en-US
answers: 1437818;
creator: alnnewt
content:
<p>Hi. </p><p>After the recent update of MacOS Big Sur to 11.5.2, my Firefox browser cannot display web pages in dark mode.  I've tried reinstalling Firefox, reinstalling MacOSX, used Time Machine, changed Mac display settings, changed Firefox settings and nothing works.  I've attached a screenshot of how my monitor looks after the update.  The background is always white If anybody has a suggestion of how to fix this or what is wrong, please let me know so others can benefit from it if they have the same problem. </p><p>Notice the white background behind the number 1,2,3,4. </p>


created: 2021-08-23T18:54:38-07:00
updated: 2021-08-23T18:54:38-07:00
title: 'Sync settings' option omits the 'Search Shortcuts' configuration
tags: desktop;beta;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
creator: polyversialmind
content:
<p>After syncing two of my Windows computers (10 &amp; 11), I noticed that the Search Shortcuts configuration of the FF Dev browser on one computer (the more recently updated browser) did not sync to the other computer's FF Dev browser. Both computers show that settings/options should sync. </p><p>I suppose this is more of a bug report than a question, but if anyone has any advice, I would appreciate hearing it. </p>


created: 2021-08-23T17:17:01-07:00
updated: 2021-08-23T23:03:55-07:00
title: Loading Facebook
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1437768;1437785;1437788;
creator: coolcar.richardson
content:
<p>I and it appears many others are now not able to load Facebook properly with Firefox.  Do you plan on fixing this problem? </p>


created: 2021-08-23T17:16:13-07:00
updated: 2021-08-23T17:16:13-07:00
title: Firefox won't load web pages, but problem gets temporarily fixed when I quit the application
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: lvjnglng
content:
<p>Firefox has become my new favorite web browser of choice. I recently started having a problem, however. After I have been using firefox for a period of time, it stops loading webpages for me. I will search something or type a website into the search bar but nothing will happen. I know my internet is working because other browsers work just fine. The interesting thing is that when I close out of firefox and quit the application on my mac and reopen, the problem is resolved for a short period of time then it will start happening again. Any tips of what to do? </p>


created: 2021-08-25T15:56:25-07:00
updated: 2021-08-25T15:56:25-07:00
title: Problem with Libby. Info not being saved anymore.
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: hoodbhood
content:
<p>I use an app called Libby. I open it with Firefox. Usually when I open it all my info is there.  My library cards, books I am reading and books I have on hold.  Now every time I open it nothing is there.  Also all of my recent visits and the ones I saved no longer have their logos.  They have been replaced by a letter.  I didn't change any settings or download a new browser. </p>


created: 2021-08-25T15:50:12-07:00
updated: 2021-08-25T15:50:12-07:00
title: Two finger gestures for going back and forth in tab history, and how to contact Mozilla
tags: desktop;customize;windows-10;firefox-910;firefox-9101;
product: firefox
topic: customize
locale: en-US
creator: rocksofshame
content:
<p>Is there a way to get Firefox to go back and forward to the previous page by swiping with two fingers on my trackpad? I enjoy using Firefox on my Dell laptop running Windows 10, but I would enjoy it much more if I could swipe left and right with two fingers to go to the previous page I was on. What's frustrating is that this feature already exists and works really well on Chrome, Edge, and even in Firefox's iOS app, although in the iOS app you just use one finger to swipe on the screen, instead of using two fingers on a touchpad. From a couple hours of digging around support forums and google, I haven't found much success, so I'm hoping there's a nugget of information that would help me solve this issue. I've downloaded the SwipeToNavigate extension on firefox, but it doesn't work as well as I'd like it to. Lastly, is there any way to give feedback directly to Mozilla so that I can make them aware of this issue? I understand they run this forum, but my understanding is that this is mostly support from the community, rather than directly from Mozilla. Any advice to any part of this would be greatly appreciated. Also I'm including my troubleshooting information, but I'm not sure what use it will be. </p>


created: 2021-08-25T15:47:53-07:00
updated: 2021-08-25T15:47:53-07:00
title: URL Tabs in Big Commerce turned off
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: hobby.mechanics
content:
<p>Since the last upgrade of Firefox all of my URL tabs in my Big Commerce web pages are non responsive. In the Orders page I cannot open any page other than page 1, if  I go to products it's the same thing. I have contacted Big Commerce Support but they were unable to replicate the problem at their end and suggest the problem is in Firefox settings but I cannot find anything that would address this issue what do you suggest? </p><p>Please advise Thanks JR </p>


created: 2021-08-25T15:45:26-07:00
updated: 2021-08-25T15:45:26-07:00
title: Problems with Firefox 90.0.2
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: mpoinar1
content:
<p>The versions keep getting worse with not working on Facebook. I am using Firefox 90.0.2 on my iMac and my macbook Pro and the problem is the same on both computers. </p><p>I keep emptying the history and cache and it may work for a minute or two and then it reverts back to the  photos and videos on Facebook showing up blank. Here is a photo. What can I do to correct this? At this point I can no longer use Firefox on Facebook. Thanks, Martha </p>


created: 2021-08-25T15:18:34-07:00
updated: 2021-08-25T15:18:34-07:00
title: A recent update to FireFox includes a "banish misinformation"
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: vendor1
content:
<p>A recent update to FireFox on Windows included an item that proclaimed "Banish Misinformation".  The term "misinformation" has, for the past year or so, become a synonym for any information or facts that are not consistent with "Approved Thought" (see Bureau of Approved Thought, aka Marxism, Leftist).  Does this mean that, like Facebook, Twitter, Google, and several other Left-leaning organizations, Mozilla is going to censor information that is not "Approved Thought"? </p><p>Thank you, in advance, for your complete, clear, and concise answer. </p>


created: 2021-08-25T14:52:44-07:00
updated: 2021-08-25T15:50:35-07:00
title: migrating older bookmarks to newer firefox on new laptop.
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1438241;
creator: sapphirechrystal
content:
<p>HI, I was trying to open my older bookmarks in firefox and 1) found them all converted back to JSON from HTML.  These are very precious bookmarks and would like them back,  any  ideas how?  By the way i've lost the bookmarks from this new computer to the JSON format too (when i had or reset because the old password would not work) .  It  all makes me want to cry. </p>


created: 2021-08-25T14:02:17-07:00
updated: 2021-08-25T15:42:23-07:00
title: An ask to stop asking to update password?
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1438240;
creator: spammattic
content:
<p>Websites are starting to put on layers of protection.  More than just username/password but by filling in that info, on a different screen I will be asked for a pin or provide a response to "your mother's brother's middle high school"  Currently, when I put in different info than my password, Firefox provides, Update Password or delete login.  To escape this there is a "close X", but it would be helpful if Firefox allowed me to say, Never Update or stop asking me to update this password. As I said, many sites are asking for more than user/password and for right now, I am comfortable with typing the extra info, every time I visit those sites. </p>


created: 2021-08-25T13:50:38-07:00
updated: 2021-08-25T14:05:41-07:00
title: Download folder
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1438198;
creator: n12
content:
<p>Greetings! I'm looked everywhere and didn't find, maybe somebody can help to find the correct section for such option. Problem: Each time I need to save something, firefox trying to "guess" where i probably wants to save the file, and each time it's wrong. How could I disable that and when saving something, get it asked/opened in windows navigation pop-up the last downloads folders instead of any guessing?  Thanks. </p>


created: 2021-08-25T13:18:46-07:00
updated: 2021-08-25T15:39:04-07:00
title: http or https
tags: desktop;tips;windows-10;firefox-910;
product: firefox
topic: tips
locale: en-US
answers: 1438225;1438238;
creator: carl57
content:
<p>I found my problem with the latest version and some web sites.  In the 'Privacy+Security' settings, if you select 'Always use private browsing mode' , all addresses will be forced to the https mode regardless of any of your other settings.  This will prevent you from accessing some sites.  You can turn on use https in private mode when you want it. C.G.B. </p>


created: 2021-08-25T13:07:24-07:00
updated: 2021-08-25T13:07:24-07:00
title: aggiornamenti Firefox
tags: desktop;other;
product: firefox
topic: other
locale: it
creator: petrel47
content:
<p>Da tempo uso il Browser Firefox, ma da qualche giorno gli inviti a scaricare gli aggiornamenti di Firefox (che io scarico ogni volta che me li propongono) diventano troppo frequenti, anche ogni 2 giorni soltanto e mi pare strano questa frequenza... </p>


created: 2021-08-25T12:57:36-07:00
updated: 2021-08-25T13:57:49-07:00
title: Updating has ruined my Google Search
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438196;
creator: wilts43
content:
<p>Hello Please HELP, I HATE updating but was forced to by another issue. Now I can't search in the Google window ...it moves to the address bar, where it resists amendments.  How can I restore the old way please? </p>


created: 2021-08-25T12:55:22-07:00
updated: 2021-08-25T13:38:43-07:00
title: Search ruined by update
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438191;
creator: wilts43
content:
<p>Hello Please HELP, I HATE updating but was forced to by another issue. Now I can't search in the Google window ...it moves to the address bar, where it resists amendments.  How can I restore the old way please? Thanks </p>


created: 2021-08-25T12:00:28-07:00
updated: 2021-08-25T12:00:28-07:00
title: Live não roda no firefox
tags: linux;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: pt-BR
creator: armazemfirmo
content:
<p>Formatei pra ubuntu 20.4 e quando fui rodar uma live do youtube recebi a mensagem: Não é possível esse vídeo em seu navegador, mesmo o firefox estando atualizado. </p>


created: 2021-08-25T11:49:33-07:00
updated: 2021-08-25T16:10:57-07:00
title: browser not workign correct
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1438201;1438247;
creator: calltracymathis
content:
<p>each time i click my browser it opens BING.  I have tried uninstalling and reinstalling, checking my default browser setting.  Can anyone help . </p>


created: 2021-08-25T11:30:20-07:00
updated: 2021-08-25T11:30:20-07:00
title: sync isn't working at all
tags: linux;desktop;sync;firefox-910;
product: firefox
topic: sync
locale: en-US
creator: JakubLohnicky
content:
<p>Just reinstalled my pc, never used a sync from file I always do it that way. </p><p>1. download ff 2. login 3. synced  </p><p>it fails at step 3, it just doesn't do anything at all, all I can see is my profile picture but nothing else, no bookmarks, no history, no addons, anything </p><p>I tried to sync on with my mobile, but there is literally nothing to sync.. I never used a backup file or anything </p><p>what should I do to get my addons and bookmarks back? </p><p>thanks </p>


created: 2021-08-25T11:17:19-07:00
updated: 2021-08-25T11:17:19-07:00
title: Help...PLEASE?? My pinned sites are all gone but by entire library of bookmarks was loading..
tags: desktop;tabs;windows-10;firefox-910;firefox-9102;
product: firefox
topic: tabs
locale: en-US
creator: dawn.crowe89156
content:
<p>I'm in tears here....I am NOT a "techie" and have been using Firefox for years. Recently, Every. Single. One. (102) of my bookmarks started loading when Foxfire opened....and I could not get to my pinned tabs (my JOB) until I shut them down. So, I went in a did a "do-over" (reset Firefox back to defaults)...but now all of my pinned tabs are gone and the bookmarks are still showing up on the start screen...although not loading. I've got so much work to do and I'm totally stuck here. Is there ANYTHING that can be done? Thank you in advance. </p>


created: 2021-08-25T11:07:18-07:00
updated: 2021-08-25T14:27:37-07:00
title: Firefox reboots my android phone
tags: desktop;other;crashing;android;startup;bsod;
product: firefox
topic: other
locale: en-US
answers: 1438204;
creator: roadrash100
content:
<p>I have installed Firefox on my android phone now that I have installed Firefox browser on my desktop.  Trouble is when I run it (on my phone)  it very briefly flashes black &amp; white blocks on screen and then makes my phone reboot.  I have a Samsung galaxy S4 with android 9.0 (pie) installed. Is there anything I can do to make it  work? </p>


created: 2021-08-25T10:57:44-07:00
updated: 2021-08-25T16:36:15-07:00
title: How to disable search suggestions showing ahead of browsing history?
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1438252;
creator: samuelputnam719
content:
<p>Recently I accidentally typed a bit too fast when entering a url (facebook) as I normally enter part of the url, then arrow down and press enter on the result from the drop down list - I messed up and typed "fac" and hit enter before hitting my down arrow key to result, leading me to google search the term "fac." Over... and over... and over... and over again.  </p><p>Now any time I attempt to type in any url I can no longer just one arrow down and hit enter to go to the website I intended on going to, it makes me google search the website then click on it. I've gone to settings and changed the "Show search suggestions ahead of browsing history in address bar results" to off and on some attempts disabled providing search suggestions entirely. I've cleared my history of google searches for partially completed websites, <a href="http://google.com" rel="nofollow">google.com</a> itself, and restarted the browser. Several times the settings wouldn't save and I would only see "Show search suggestions ahead of browsing history in address bar results" as checked with no other options checked in the settings page. Google still pops up as the lead result whenever I type anything into the address bar. </p><p>I still cannot disable this abysmal function of the browser. Any help on disabling this nonsense would be greatly appreciated so I no longer have to click on a website from google that I've visited hundreds of times prior and can just hit enter from my address bar. Maybe at least move the search engine suggestions to the bottom of the drop down and not the very first option. </p>


created: 2021-08-25T10:36:07-07:00
updated: 2021-08-25T14:29:06-07:00
title: Links not working
tags: desktop;websites;windows-10;firefox-910;firefox-9102;
product: firefox
topic: websites
locale: en-US
answers: 1438205;
creator: johndshuttsbuy
content:
<p>Hi, </p><pre> I have started having issues with links not working on webpages that I normally have no issues with.  For example, </pre> <p><a href="https://www.walesonline.co.uk/" rel="nofollow">https://www.walesonline.co.uk/</a>.  I can see news items and when I mouse-over links I can see the link detail at the bottom left.  However, when I left click, nothing happens.  I thought it may have been an issue with my home PC but I have the same issue with my work laptop, which is a corporate build.  This has been happening for around a month and seems to be spreading to more websites.  Can you advise what could be the cause please? </p>


created: 2021-08-25T10:31:43-07:00
updated: 2021-08-25T10:31:43-07:00
title: REMEMBER LOGIN IN DATA AND NEW BOOKMARK DROPDOWN
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: c13563
content:
<p>I have two issues.  First, how can I reformat the bookmark drop-down list back to the original spacing? </p><p>Second, I am not at all intuitive when it comes to computerize.  My browser, after all of these years, suddenly, and without my intervention I believe, has quit remembering my login ID and password for sites that I visit.  I would really appreciate a novice solution to this.  Something like step 1, step 2, etc. </p><p>If anyone can assist, I would be tremendously grateful! </p><p>Bruce </p>


created: 2021-08-25T10:27:04-07:00
updated: 2021-08-25T14:31:25-07:00
title: Online Purchases
tags: desktop;other;windows-10;firefox-910;firefox-9101;
product: firefox
topic: other
locale: en-US
answers: 1438207;
creator: jqrus
content:
<p>I an unable to complete any online purchases using Mozilla.  I have to switch to Micro. Edge or Google to complete any purchase and I don't want to use them. </p>


created: 2021-08-25T10:06:17-07:00
updated: 2021-08-25T14:35:31-07:00
title: Firefox window does not open properly.
tags: desktop;fix-problems;windows-10;firefox-910;firefox-9102;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438208;
creator: ptoye
content:
<p>I've just upgraded to Firefox 91.0.2 (64 bit) on a Windows 10 system. Clicking on the Firefox icon on my toolbar indicates that the program is active, but no window appears. Trying to close the program by right-clicking doesn't do anything and I have to use the Task Manager to get rid of it. The attached screenshot shows what happens when I hover the cursor over the taskbar icon. </p><p>Clicking on a URL sent me in an email also does the same. </p><p>Oddly, right-clicking and selecting 'open new window' works, so I can still sort of function, but it's a real pain. </p><p>I have only one monitor, so it's not a dual-monitor issue. </p>


created: 2021-08-25T08:49:51-07:00
updated: 2021-08-25T16:07:18-07:00
title: Scrolling "Area" is too small.
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438232;1438244;
creator: imgraftedin
content:
<p>I used to be able to grab the scroll bar with my mouse, click and drag up in any direction....even across the browser and it would keep scrolling.  Now if I get more than about 75 or 100 pixels to the left it stops scrolling and snaps back to the previous position.  One I click I should be able to drag in any direction and it should scroll at a speed relative to the angle I'm dragging away.  A more vertical angle should be faster and a more horizontal should be slower. </p>


created: 2021-08-25T08:48:32-07:00
updated: 2021-08-25T09:47:13-07:00
title: ogni volta che viene installato un aggiornamento Sandboxie non funge più
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: it
answers: 1438158;
creator: eduardo.55
content:
<p>'<em><strong>testo in grassetto'</strong></em> ogni volta che viene installato un aggiornamento Sandboxie non funge più, la cosa è abbastanza scocciante.  Al momento, seppur con dispiacere, ho risolto impostando Crhome come predefinito.  Vi è possibile evitare ciò? Non intendo rinunciare a Sandboxie </p>


created: 2021-08-25T08:45:07-07:00
updated: 2021-08-25T15:25:52-07:00
title: PDF Settings have no effect
tags: desktop;customize;windows-10;firefox-910;firefox-9102;
product: firefox
topic: customize
locale: en-US
answers: 1438234;
creator: Drussell22
content:
<p>I use Firefox to open a webpage that has PDF forms that I use routinely.  Up until yesterday, 8-24-2021, I would click on the link and the form would open in Acrobat as I desire.  Yesterday they started opening in the built in PDF preview, which I am sure is nice for some who just want to read a document, but does not meet my needs for signatures, etc....   I am guessing there was an update that was installed.  I changed the settings to open PDFs in Acrobat and it continues to open them in the previewer.  I change the setting to ask what to do and it continues to open them in the previewer.  Is there an additional setting that I am missing someplace? </p>


created: 2021-08-25T08:44:59-07:00
updated: 2021-08-25T12:45:09-07:00
title: Websites not displaying correctly
tags: mac-os;desktop;other;firefox-910;firefox-9102;
product: firefox
topic: other
locale: en-US
answers: 1438148;1438164;1438182;
creator: AgapeHouseInc.TN
content:
<p>Ever since the latest updates, nothing is displaying properly. No matter what I do the problem is not resolved. Please update Firefox again and fix this bug. I do not want to have to go to another browser. </p>


created: 2021-08-25T08:34:48-07:00
updated: 2021-08-25T08:34:48-07:00
title: thunderbird
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: aadenjokesmeltink
content:
<p>I'm using Mozilla Thunderbird as  my mailprogram. Since a few days are the incoming mail directly automaticly marked as 'read' I tried to chance it as written in the helpdesk. Whatever I try, it doesn't work. </p><p>Has there been a change in the program, a bug perhaps. </p><p>Looking forward to your reply, Aad Smeltink </p>


created: 2021-08-25T07:57:49-07:00
updated: 2021-08-25T15:39:09-07:00
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1438239;
creator: enzoedward08
title:
When watching a video in fullscreen, going to a different window of firefox, the taskbar is covered by the youtube video

content:
<p>Title, it doesn't seem to matter what site the video is playing on, either YT, Twitch, FB, etc. It isn't something to do with my PC either as far as I can tell because it doesn't happen when I use a different browser like Brave or Edge. </p>


created: 2021-08-25T07:56:16-07:00
updated: 2021-08-25T07:56:16-07:00
title: text display problems on webs
tags: desktop;websites;windows-10;firefox-910;firefox-9102;
product: firefox
topic: websites
locale: en-US
creator: ariel8baez
content:
<p>ON MANY WEBSITES THE TEXTS APPEAR LARGE WITHOUT SMOOTHING, THEY DO NOT ADAPT. I HAVE THIS PROBLEM FOR MONTHS AGO, SOMETIMES IT DISAPPEARS AND REAPPEARS, IT HAPPENS TO ME ONLY IN MOZZILA, NOT IN OTHER EXPLORERS. </p>


created: 2021-08-25T07:56:01-07:00
updated: 2021-08-25T16:46:56-07:00
title: Why does Firefox not suppress the URL by default on (all) full-screen video?
tags: linux;desktop;websites;firefox-910;firefox-9101;
product: firefox
topic: websites
locale: en-US
creator: nicholasjoll
content:
<p>There is a problem described <a href="/questions/976248" rel="nofollow">/questions/976248</a> here. An answer on that page supplies a work-around. Surely the workaround should be unnecessary. Who wants a supposedly full-screen video partially obscured by a URL? Note also that the web contains quite a few questions/complaints on the matter - and that the workaround is somewhat arcane. EDIT: Moreover, the instructions are unclear! </p><p>The problem besets only some websites (including - sometimes? - YouTube - and DailyMotion). The problem may be restricted to Linux. (I forget.) The problem applies to Firefox 91 and to many versions of Firefox earlier than that. </p><p>Thank you for your time. If you can, please forward my comment to Mozilla's Firefox team. </p>


created: 2021-08-25T07:46:09-07:00
updated: 2021-08-25T14:37:15-07:00
title: Freezing when trying to select file download location.
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438145;1438209;
creator: markfleener
content:
<p>Trying to download files, but every time the file download location/folder opens up for me to start the download, Firefox freezes up and never shows the files in the folder, can't start the download, end up having to end task on Firefox.    </p><p>Firefox 91.02 64 bit </p><p>Alienware 15 R4 Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz   2.30 GHz Windows 10 Home Version 20H10 OS Build 19042.1165 64bit Windows Feature Experience Pack 120.2212.3530.0 </p>


created: 2021-08-25T07:46:05-07:00
updated: 2021-08-25T14:39:26-07:00
tags: windows-7;desktop;websites;firefox-890;
product: firefox
topic: websites
locale: en-US
answers: 1438211;
creator: cvmenn
title:
Google hotel destination search result malfunctions with Firefox update (even in Troubleshooting mode)

content:
<p>Dear Community, </p><p>Something I use every day for work is the Google search for "hotels near Brooklyn, NY" (for example or any address in different cities), which I then choose the first photo map result. </p><p>And almost always, even while in troubleshooting safe mode), the map will always load (and expand and contract), but unfortunately the hotel description results on the left will not populate (even though it begins to populate - and then disappears. When it doesn't, I constantly have to reload the page to make it work. I haven't seen this problem in 5 years, and Google Chrome (which I hate using, but used to test against Firefox) has no problems loading the page each and every time (regardless of the address or city name I use). This began occurring within seconds of updating to the latest Firefox version. I suggest experimenting a few times so you can see the problem develop. You can also scroll to the bottom of the page and select page 2, to also see this lack of population. </p>


created: 2021-08-25T07:13:30-07:00
updated: 2021-08-25T07:59:46-07:00
title: why do I contantly need to reset print settings?
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438140;1438144;
creator: joyce26
content:
<p>Can anyone tell me why I have to reset my print settings so often?  Almost every morning I have to reset them because e-mails or attachments I print come out HUGE.  I have not changed the settings in the interim. While I now know how to correct the problem easily, it is frustrating to have to reprint pages, wasting time, paper and ink in the process. </p>


created: 2021-08-25T07:13:07-07:00
updated: 2021-08-25T07:13:07-07:00
title: Trouble Viewing Full Browsing History In Mozilla Desktop Browser
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: rua.donn
content:
<p>Hi, </p><p>For some reason I cannot view my full browsing history in the Mozilla desktop browser. As you will see in the attached the only viewing options are for Today, Yesterday, The Last 7 Days and This Month. So, I cannot see anything past this month, however, when I open Mozilla on my android device I can view my browsing history going way past this month.  I have tried syncing my deskptop browser and using the search fuction within the browser history manager to find the item I'm looking for, but neither worked. My desktop browser seems to but cut-off to only view history within the aforementioned viewing options.  Is this a bug or am I doing something wrong? Obviously I can open the link in my android app, but this is really inconvenient as what I'm actually trying to do is scroll through 100's of links to find the right one, and doing this through the android app is not really an option as it closes the history panel each time I open a link from it, meaning I have to scroll way way back to the right month then find another link open it, check it, then repeat the process again and again. </p><p>I am on 91.0.1 (64-bit). </p><p>Thanks in advance, Rua </p>


created: 2021-08-25T07:12:17-07:00
updated: 2021-08-25T14:42:41-07:00
title: Firefox crashes when I try to open it
tags: desktop;crashing;fix-problems;startup;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438213;
creator: huey728
content:
<p>Every time I try to open Firefox, I get an error message saying it has crashed. I have gone through all of the troubleshooting steps, but nothing has worked. </p>


created: 2021-08-25T06:42:11-07:00
updated: 2021-08-25T16:08:24-07:00
title: Browser has sent an unrecognised command - arclays Bank online
tags: desktop;fix-problems;windows-8;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438129;1438216;1438217;1438245;
creator: acahopkins
content:
<p>Like several others, I have been getting this error. My wife relies critically on using Barclays for two charities, and it is driving her mad! I have noticed that when this error appears, rre-sending the current URL in full seems to restore normal operation. It did not appear until 91.0.2 arrived. </p>


created: 2021-08-25T06:24:43-07:00
updated: 2021-08-25T16:01:00-07:00
tags: windows-7;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1438218;1438243;
creator: xanderliyo
content:
<p>By fixing the problem make a solutionn and remove this Did Not Connect: Potential Security Issue please </p>


created: 2021-08-25T06:15:38-07:00
updated: 2021-08-25T06:15:38-07:00
title: Print options now under some program App
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: wolfgang_acosta
content:
<p>Just started a week ago, I cant see what I an printing  New add )( from where I do not know )  only  stays at Preparing Preview  PLEAS HELP ME </p>


created: 2021-08-25T05:49:27-07:00
updated: 2021-08-25T05:49:27-07:00
title: Can't delete account - incorect password error
tags: mac-os;desktop;privacy-and-security_1;escalate;admin;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: artist.buddy+firefoxaccount
content:
<p>Hi </p><p>I've changed password (and successfully logged in) Typing exactly the same password in step 2 of delete form makes incorrect password error appear over and over again. I don't understand why. </p>


created: 2021-08-25T05:47:20-07:00
updated: 2021-08-25T05:47:20-07:00
tags: mac-os;desktop;download-and-install_1;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
creator: mefaef1986
title:
I use norton password manager on my macbook pro and with the last update I am now not able to use my password manager.

content:
<p>I use Norton password manage on my Mac book pro and with the last update I am now not able to use my password manager. I read something saying that update 91.0.2 would fix this issue. It did not work for me for my Norton password manager. I talked to Norton support and they are saying that everything on their end is working fine because I am able to use my password manager on my phone on a different system. They are saying it is Firefox. Can someone help me with this. </p><p>Thank you </p>


created: 2021-08-25T05:34:20-07:00
updated: 2021-08-25T14:49:39-07:00
title: Firefox not saving
tags: linux;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438219;
creator: itsbudamain.05
content:
<p>As a student I log myself into every computer that I use regularly on campus one of which is at the labs and my personal laptop.  </p><p>This one time, I decided to clear my cache and forget my history because some website weren't loading which didn't work. After that, I tried uninstalling and reinstalling firefox and that didn't work. What's worse is that when I tried to sign in after reinstalling, and firefox took me to a page that told me to enable local storage on my computer. This happened on a computer that was running out of storage so I thought that might have been the problem, so I cleared a deleted of stuff and that still didn't work.  </p><p>At this point I gave up. After having left the labs to go back to my room and work on my laptop, I realised my firefox resets after every browsing session. If I go to the help-settings option and launch firefox in safe mode, all my stuff is there but I cannot figure out what my browser won't save across sessions. Because it defaults to no search engine and I'm so confused.  </p><p>Can anyone help? </p>


created: 2021-08-25T05:13:22-07:00
updated: 2021-08-25T16:30:57-07:00
title: Intermittent Fault - Google sites won't load
tags: desktop;websites;windows-10;firefox-910;firefox-9102;
product: firefox
topic: websites
locale: en-US
answers: 1438221;1438250;
creator: triton.rudman
content:
<p>When using Firefox and searching with <a href="http://Google.com" rel="nofollow">Google.com</a> I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue begins none of the elements work. This issue is frustratingly intermittent. It will be fine for a few min and then break for a few min. I'd attach screenshots but there is no error - simply does nothing. I have done a bunch of troubleshooting and testing to get to the root of the issue.  </p> <ul><li> Reload page </li><li> Restart Firefox </li><li> Cleared cache </li><li> Disabled Privacy/Security settings </li><li> Disabled Plugins </li><li> Updated Firefox </li><li> New Private Window </li><li> Tested another browser - Other browsers load google sites </li><li> Tested non google websites – Other websites are loading </li><li> Tested another network </li></ul> <p>I’ve noted that <a href="http://google.co.za" rel="nofollow">google.co.za</a> seems to have a separate intermittency from <a href="http://google.com" rel="nofollow">google.com</a>. However, I have tested and found both can be ‘broken’ at the same time. It also happens with <a href="http://Youtube.com" rel="nofollow">Youtube.com</a>.  I am quite happy to continue troubleshooting, I just need some direction. </p>


created: 2021-08-25T04:24:04-07:00
updated: 2021-08-25T12:46:57-07:00
title: Long startup / Checkbox in settings not displaying properly
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438112;1438114;1438116;1438155;1438156;1438183;
creator: kowek
content:
<p>Seriously, it takes 3 minutes that Firefox start loading websites. That's the problem for like one year. Are you gonna to fix it? Im not gonna delete every time manually cache or storage from "profile" folder. This is not how it should work. </p><p>Also since last update I don't know what options I have turned on/off - every checkbox is white.  </p><p>P.S. thanx for destroying the Firefox design and layout... looks like it's time to move on Chrome or Opera. Everything works well on this browsers. </p>


created: 2021-08-25T03:46:01-07:00
updated: 2021-08-25T03:46:01-07:00
title: Firefox does not save new password for Google account
tags: desktop;privacy-and-security_1;escalate;bug_1;passwordmanager;firefox-910;firefox-9101;
product: firefox
topic: privacy-and-security
locale: en-US
creator: brsaweda
content:
<p>I have two Google Accounts, a private one, and a company account. The company requires to change the PW from time to time. Immediately after doing that, Firefox offers to update the saved login and I choose to update. To my dismay, I find out later, that the new PW was not saved, and I cannot login any more. </p><p>Happened three times now, and the third time I paid extra attention and updated in Lockwise manually after Firefox failed again. This is a nasty bug. Now I cannot trust Firefox to save my passwords? </p><p>Seems related: <a href="https://support.mozilla.org/en-US/questions/1272808" rel="nofollow">https://support.mozilla.org/en-US/questions/1272808</a> </p>


created: 2021-08-25T03:05:51-07:00
updated: 2021-08-25T04:55:38-07:00
title: More and more companies are blocking he use of FireFox
tags: desktop;websites;windows-10;useragent;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1438102;1438103;1438117;
creator: info5972
content:
<p>More and more companies are blocking the use of the Firefox browser. The companies then advise using Google Grome and/or Microsoft Edge. Is there some solution for this because, I want to continue to use Firefox?? Some companies are, UWV, Ziggo, the App Ziggo Go, a credit Card company, etc. This is a short list of the companies that are blocking Firefox. </p><p>Theo Rowaan </p>


created: 2021-08-25T02:58:27-07:00
updated: 2021-08-25T02:58:27-07:00
title: Downloaded file's SHA1 is different from Chrome and IE
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: yanivlevi1986
content:
<p>I'm downloading a file -  <a href="https://dl3.checkpoint.com/paid/11/11d68153e662f445193e7ff90e1bc130/DeploymentAgent_000002101_1.tgz?HashKey=1629887866_d428dee200080bae60c1724c877cfcac&amp;xtn=.tgz" rel="nofollow">https://dl3.checkpoint.com/paid/11/11d68153e662f445193e7ff90e1bc130/DeploymentAgent_000002101_1.tgz?HashKey=1629887866_d428dee200080bae60c1724c877cfcac&amp;xtn=.tgz</a> After testing it's integrity vs. it's predicted SHA1 code - "f96c42cc8e9e9828841935084d602802ce5c5069" , I get a different code. </p><p>Downloading the same file with IE or Chrome works fine.. how is that? </p>


created: 2021-08-25T01:05:15-07:00
updated: 2021-08-25T05:06:48-07:00
title: Funbridge
tags: mac-os;desktop;fix-problems;firefox-910;firefox-9102;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438119;
creator: be.izard
content:
<p>Hi For some days, I have a display problem with the online game "funbridge". What I see on the monitor ; Capture d’écran 2021-08-25 à 09.48.57 (with option maj+4) And what I sould see  :  Screenshot 2021-08-25 at 09-44-16  (with a mouse  right click and  "screen capture") </p><p>See attachment for osx system and firefox version </p><p>Funbridge staff cannot fix this Display is ok on others browsers, so it's not too significant for me. Thanks for help and goodday everybody </p>


created: 2021-08-25T00:55:52-07:00
updated: 2021-08-25T04:10:17-07:00
title: All bookmarks lost
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1438077;1438084;1438104;
creator: gccbbo
content:
<p>Hi, for some reason I have lost all the saved websites in the bookmarks toolbar. All of them, not one left! Mishandling? problem after the last sofware update? I would appreciate any advice or help. thanks Bridget </p>


created: 2021-08-25T00:40:43-07:00
updated: 2021-08-25T14:26:40-07:00
title: zobrazení letecké mapy
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: cs
answers: 1438096;1438109;1438202;
creator: l.cerny
content:
<p>Dobrý den, mám 2 počítače s Firefoxem.  Když si chci na <a href="http://mapy.cz" rel="nofollow">mapy.cz</a> prohlédnout leteckou mapu, tak na jednom počítači se zobrazí a na druhém ne. Kde se nastavuje, aby se mapa zobrazila. děkuji za radu. L.Černý </p>


created: 2021-08-25T00:32:19-07:00
updated: 2021-08-25T00:32:19-07:00
title: Lost Tabs Display and most of top Task Bar
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
creator: jcpettit
content:
<p>Having lost my tabs display plus all of the top of page 'task bar' I was at a loss. I posted in an incorrect thread. Luckily jscher2000 answered my problem when directing me here to a new thread.  My display had changed to a pop-up display. He suggested I try F11 and hey prestos! I now have a (slightly modified) standard screen display with all functions restored. </p><p>Many thanks Mr jscher2000! </p>


created: 2021-08-25T00:22:54-07:00
updated: 2021-08-25T09:34:01-07:00
title: COPY / PASTE NOT OPERATIONAL WITH FF
tags: desktop;fix-problems;windows-10;copypaste;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438120;1438135;1438152;
creator: franck.renard
content:
<p>I am using Firefox Browser release 91.0.1 (64 bits) under Windows 10. </p><p>When I copy a text, it is: - Impossible to PASTE it in a webmail application (i.e. <a href="http://laposte.net" rel="nofollow">laposte.net</a>) under FF - Without any trouble with the same application under Google Chrome version 92.0.4515.159 (Build officiel) (64 bits) </p><p>Thanks in advance to help me to fix this issuer. </p><p>Best regards </p>


created: 2021-08-25T00:20:58-07:00
updated: 2021-08-25T00:20:58-07:00
title: Toggle 'Reader view' on page opening from external app
tags: desktop;tips;windows-10;firefox-910;
product: firefox
topic: tips
locale: en-US
creator: kemechedzhiev
content:
<p>Hello.  I'm trying to setup my RSS reader on work pc, which is running Windows 10. The task is to open the URL with automatic reader mode enabled.  On my laptop (Ubuntu) I've made it with command 'firefox about:reader?url=%s'. But on Win10 I cannot find CLI options for that. RSS reader gives me the input field to specify the path to firefox.exe, and I wonder if I can use options there. Screenshot's attached below. I've tried to search CLI options on that site, but cannot find that article. Old link (<a href="https://www-archive.mozilla.org/docs/command-line-args" rel="nofollow">https://www-archive.mozilla.org/docs/command-line-args</a>) haven't got 'reader view' option on it, either. Is there a way to do what I want? Thanks for your help! </p>


created: 2021-08-25T00:18:55-07:00
updated: 2021-08-25T00:20:13-07:00
title: Integrating a number of preferences for browsers when being upgraded
tags: desktop;download-and-install_1;escalate;windows-10;preferences;enterprise;upgrade;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
creator: citizen1138x
content:
<p>As I work towards rolling out FF91esr to 250 PCs, and having the UI almost usable, I need to be able to integrate a number of preferences to each browser. </p><p>Does the group policy cover EVERY preference available? </p><p>I read on gHacks that Mozilla ripped out yet another feature - the ability to use the user.js preferences file. I must admit, I haven't confirmed this yet as I've only just finished reading it. I believe the user.js could not lock settings anyway? </p><p>I do have about 80-100 settings that I want to integrate. I can't simply replace their prefs.js because they will have undoubtedly set some preferences for themselves, which we do not forbid (yet). </p><p>So, without wiping out any preferences users may have set for themselves, how can I integrate the settings I need, assuming the GPO doesn't cover every conceivable preference? </p><p>disclaimer: Yes, I realize it is possible that some of the settings I'm going to integrate *might* conflict with preferences they've set for themselves. That will be dealt with internally by policy communications. </p>


created: 2021-08-25T00:13:36-07:00
updated: 2021-08-25T00:13:36-07:00
title: Bookmark sidebar opens when I press Ctrl
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: Leonersoy21
content:
<p>It should open when I hold Ctrl+B, in my case it's just Ctrl and it's driving me mad. Can someone help me? </p>


created: 2021-08-24T23:08:23-07:00
updated: 2021-08-24T23:29:38-07:00
title: Check boxes and selection tool/highlighter not working
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438060;
creator: gardenias
content:
<p>I believe that my Firefox did an update recently and all of a sudden, I am not seeing the selection tool /highlighter work and check boxes are not functioning.  It is just very very odd and difficult to use for making selections.  I'm not able to use forms correctly ... need to guess where boxes may be .... but I am unable to see if they are checked or if an item I am normally able to select has been selected or not.  Very strange.  Please advise. </p>


created: 2021-08-24T21:27:28-07:00
updated: 2021-08-24T23:30:52-07:00
title: Gmail goes to blank page
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1438062;
creator: rowenimail
content:
<p>I use Google as my home page (mostly empty white screen with large GOOGLE in the middle. There is a link in the upper right corner that says gmail. When I click it, it sends me to a list of current email. It has stopped doing this. It sends me to a blank page. How can I fix this? </p><p>Thanks By the way, here is the link that gmail goes to: <a href="https://mail.google.com/mail/u/0/" rel="nofollow">https://mail.google.com/mail/u/0/</a> It works on the chrome browser, just not in the firefox browser. </p>


created: 2021-08-24T21:21:41-07:00
updated: 2021-08-24T23:34:08-07:00
title: Friefox sync doesnt sync the Extensions / Add Ons
tags: desktop;sync;windows-10;firefox-910;firefox-9102;
product: firefox
topic: sync
locale: en-US
answers: 1438063;
creator: itsnotbroken
content:
<p>I have 3 machines. One machine has less add-ons than the others. Most of them sync up, but not all.  Maybe it's an OS issue? </p><p>Ubuntu 20 - sync working Win 10 Enterprise (Firefox Portable) - sync working Win 7 Home - missing add-ons </p><p>I have "add ons" checked in Settings/Sync on all 3 machines.    Not sure what else to describe. </p><p>Obviously I want all machines to have the same add-ons, which is why I selected  sync. </p>


created: 2021-08-24T21:12:20-07:00
updated: 2021-08-24T23:37:02-07:00
content: <p>Please retrieve all the bookmarks I saved previous to today. </p>
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1438064;1438066;
creator: bubbedubba
title:
there is a line missing on the wmail list display in my hotmail email diplay page. It contains among other things the bookmark this amai & the bookmark listings I have saved .


created: 2021-08-24T20:05:59-07:00
updated: 2021-08-25T06:41:48-07:00
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438107;1438128;
creator: ekbass
title:
Google search bar from center of firefox screen now defaults to URL screen -its VERY sloppy and distracting

content:
<p>I have used mozilla firefox for over 5 years. It have always had a GOOGLE search bar in the center of the screen and it has worked correctly - now whenever i try to input words into the GOOGLE search bar located in the center of the screen it defaults and jumps to the URL/Web Address Bar at the near top off the screen - this jump to the address bar is VERY distracting and inconvenient! How can I revert to using ONLY the search bar in the center of the screen? I have worked on this for two solid days and none of the recommended fixes have worked. I have uninstalled and reinstalled Google and Firefox numerous times but now it always defaults any Google search to the address bar! THIS MUST STOP!!! Thanks!!! Sincerely!!! </p>


created: 2021-08-24T19:20:25-07:00
updated: 2021-08-24T19:37:30-07:00
title: old things coming back
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438029;1438030;
creator: bekind1
content:
<p>Once in a while, old bookmarks and add-ons come back. These have been deleted a long time ago, yet for some random reason, they come back. I shred everything I delete! Is there some cloud storage that I am unaware of? How can I make sure this quits happening? </p>


created: 2021-08-24T19:06:56-07:00
updated: 2021-08-24T23:11:35-07:00
title: Firefox update failed. reason unknown
tags: desktop;other;fix-problems;windows-10;update;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438032;1438044;1438053;
creator: oliver.ilk
content:
<p>I keep getting the message "update failed. reason unknow" and always have to install updates manually despite my settings (see attachments). How can I get Firefox to update automatically? </p>


created: 2021-08-24T18:06:42-07:00
updated: 2021-08-24T23:16:04-07:00
title: Firefox won't start unless it's in Windows 10 safe mode
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438008;1438015;1438034;1438045;1438054;1438055;
creator: sigmund_psi
content:
<p>I used Firefox a couple of hours ago without any problems. I shut down my computer, started it up again and now I can't open Firefox. I can't run it as an administrator, I can't open it in safe Mode, I can't access the Profile Manager. When I open the task manager, the process appears and then immediately disappears. </p><p>So far I've tried the following: </p><p>1. Updating 2. Unistalling / Reinstalling 3. Deleting Profiles manually 4. Disabling Hardware acceleration (In Windows 10 Safe Mode) 5. Installing a Previous version. </p><p>This is a massive dissapointment for me, I really liked using the browser and it looks like I'll have to uninstall it indefinitely. </p>


created: 2021-08-24T17:17:23-07:00
updated: 2021-08-24T19:46:41-07:00
title: Firefox Browser
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1438009;1438036;
creator: wthelman
content:
<p>Yahoo is my homepage.  For some reason I no longer get any of the pictures if I open any article on the homepage.  How do I fix this and get the pictures? </p>


created: 2021-08-26T16:18:28-07:00
updated: 2021-08-26T16:18:28-07:00
title: Default search engine icons missing after profile restore
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: jsdfuagsuzef
content:
<p>After a fresh install of Firefox everything works, but after copying over my old profile data the built-in search engine icons disappear. I have tried the "Restore Default Search Engines" button, deleting search.json.mozlz4 and favicons.sqlite. I cannot find any setting or file that references an icon URI for these search engines. </p><p>This happened a week ago, and then after a fresh install I only copied over the most important bits of the profile and setup a lot of things from scratch, but I don't want to repeat that again... </p><p><br> Where are the search engine icon URIs stored? What do I have to set, edit or delete to fix this? </p>


created: 2021-08-26T16:15:40-07:00
updated: 2021-08-26T16:15:40-07:00
title: How to export contacts from Yahoo email account into single file or V Card
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: fit_minded
content:
<p>I have been saving my contacts on my Apple iphone to a Yahoo email account that I don't want it associated with.  I have 453 contacts that need to be transferred to my Contact list on my MacBook Pro.   </p><p>I was told by Apple that Yahoo may be able to help me export the  Contact list-- from that Yahoo email acct-- to a single file or V Card on MacBook Pro that I then would be able to put into my Contact list-- all in one fell swoop-- as opposed to transferring each manually.   </p><p>Can you please help me with this.    </p><p>Thank you, Adoni Maropis </p>


created: 2021-08-26T15:48:12-07:00
updated: 2021-08-26T15:48:12-07:00
title: Firefox crashing after being closed
tags: desktop;fix-problems;windows-10;firefox-910;firefox-9102;
product: firefox
topic: fix-problems
locale: en-US
creator: fanucweld
content:
<p>bp-a1a5cd34-f9dc-4e80-94c0-e39150210826 	8/26/2021, 5:44 PM 	 bp-7fb90376-80a8-4dc9-a9eb-9395d0210826 	8/26/2021, 5:44 PM 	 bp-3a0005e6-2bed-4076-9b90-51dcd0210826 	8/26/2021, 8:13 AM 	 bp-7cb6c59b-3302-4789-ae02-3b4e00210826 	8/26/2021, 6:28 AM 	 bp-970abf7c-27f8-4bd3-acee-d28f00210826 	8/26/2021, 6:28 AM 	 bp-0c852917-64f5-4955-9eb6-e619d0210826 	8/26/2021, 6:28 AM 	 bp-a56ae8ae-a0ab-4854-9444-e53cd0210826 	8/26/2021, 5:38 AM 	 bp-21dc321a-eb30-430d-b6f7-1e8fc0210826 	8/26/2021, 5:30 AM 	 bp-d255c0a0-9072-4800-bc81-790230210826 	8/26/2021, 4:23 AM </p>


created: 2021-08-26T15:09:52-07:00
updated: 2021-08-26T15:09:52-07:00
title: quest
tags: desktop;sync;windows-10;firefox-910;
product: firefox
topic: sync
locale: en-US
creator: josebankai
content:
<p>How can I do so that all the synchronized things are saved in the browser even without being connected,I mainly ask this question because I live in Cuba and here it is very difficult to always be connected to the internet, although if we are connected to a local network we have friends </p><p><br> </p><p>THK </p>


created: 2021-08-26T15:02:59-07:00
updated: 2021-08-26T15:02:59-07:00
title: Websites
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: criemann
content:
<p>Beim Starten von Firefox wird die Starseite automatisch auf ein ca. 8x4 cm grosses fenster reduziert. Wie kann ich das verhindern und von vornherein die ganze Webseite anzeigen? </p>


created: 2021-08-26T14:39:57-07:00
updated: 2021-08-26T14:39:57-07:00
title: Cannot log in to American Airlines website AA.Com
tags: desktop;fix-problems;windows-10;firefox-910;firefox-9102;
product: firefox
topic: fix-problems
locale: en-US
creator: HuckstepT
content:
<p>For the past couple of weeks I am not able to log in to <a href="http://AA.com" rel="nofollow">AA.com</a>. When I fill in the require fields ( AAdvantage # or username, Last name, Password), it redirects to <a href="https://www.aa.com/sorry.html" rel="nofollow">https://www.aa.com/sorry.html</a>. I have no problem logging in on one of the other major web browsers. Ad blocker is turned off, cache has been cleared, all the tricks that usually solve such problems. So, I'm beginning to think that something in a recent Firefox update doesn't play nice with <a href="http://AA.com" rel="nofollow">AA.com</a>. I'm using Firefox Ver 91.0.2. </p><p>Any suggestions? </p>


created: 2021-08-26T14:37:17-07:00
updated: 2021-08-26T14:37:17-07:00
title: Firefox passwords not saving
tags: desktop;privacy-and-security_1;windows-10;firefox-910;firefox-9102;
product: firefox
topic: privacy-and-security
locale: en-US
creator: 99harrybishop
content:
<p>Since upgrading to the newest Firefox browser version (Windows), when entering a site login, Firefox still asks to save the password, and that seems to work with no error messages, but my saved logins/passwords no longer show or autopopulate. I have tried all of the answers I could on the forum - opening in safe mode, etc. - no luck. When I open the passwords tab nothing is shown, either prior passwords or ones I have just saved. </p>


created: 2021-08-26T12:59:41-07:00
updated: 2021-08-26T13:44:48-07:00
title: Extension: Clicked "Remove from Toolbar" & cannot find it in customize section (tried reset)
tags: desktop;customize;windows-10;firefox-910;firefox-9102;
product: firefox
topic: customize
locale: en-US
answers: 1438487;1438495;1438498;
creator: jonathanvojtush
content:
<p>I removed bitwarden &amp; grammer &amp; spell checker extensions by clicking "Remove from Toolbar" &amp; cannot find it either in the customize section even after resetting to defaults.  </p><p>Thank you </p>


created: 2021-08-26T12:58:49-07:00
updated: 2021-08-26T12:58:49-07:00
title: Firefox ARM64 Display Issues on Surface Pro X 2
tags: desktop;beta;fix-problems;windows-10;firefox-920;
product: firefox
topic: fix-problems
locale: en-US
creator: hansontkle
content:
<p>Whenever I use Firefox, I have an issue once a day where the browser freezes momentarily, flickers, blacks out tabs and other portions of the browser/text, and then resumes. I have had this issue since Day 1, and no amount of Windows updates + Firefox updates has resolved this. </p><p>This also occurred when I was using stable versions of Firefox ARM64. </p><p>Specs: Firefox ARM 92.0b8 64-bit Surface Pro X 2 (2020) OS: Windows 10 Pro v21H1, Build 19043.1165 </p><p>Attached is a screenshot of what it usually looks like when this occurs. Please advise. </p>


created: 2021-08-26T12:29:00-07:00
updated: 2021-08-26T12:29:00-07:00
title: YouTube Playlist. Videos are automatically shuffled when shuffle feature is off
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: revekm
content:
<p>Hello all! </p><p>Recently YouTube has been acting weird for me on this browser, which is my go-to browser. For some reason, YouTube just keeps shuffling my videos on my playlists automatically despite that the shuffle play feature is off.  It will play the proceeding video for a second before skipping to a random video on the playlist. YouTube also keeps autoplaying videos despite that the autoplay feature is off.  </p><p>Any suggestions would be greatly appreciated! My music playlists make my day at work much easier. </p><p>Thank you all! </p>


created: 2021-08-26T12:24:18-07:00
updated: 2021-08-26T12:24:18-07:00
title: YouTube is autoplaying videos with autoplay off
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: revekm
content:
<p>Hello, </p><p>Any idea how to get YouTube to stop autoplaying videos when the autoplay feature is off? It just started doing it recently, and I only have this as an issue when using FireFox. </p><p>Thank you all! </p>


created: 2021-08-26T12:19:12-07:00
updated: 2021-08-26T13:48:58-07:00
title: Firefox internal & external web-page icons appearing abnormal
tags: linux;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438499;
creator: m99
content:
<p>Hi, I am currently running FF 91.0.2 on Xubuntu 18.04 and recently icons are appearing abnormally on both Firefox internal web pages such as: about:preferences#privacy (see 1st pic), </p><p>as well as on external web pages such as: YouTube <a href="https://www.youtube.com/watch?v=1zrg2Vanfco" rel="nofollow">https://www.youtube.com/watch?v=1zrg2Vanfco</a> (see 2nd pic) </p><p>I have re-installed FF and imported my old profile but no difference. I have tried to restart FF in Troubleshoot mode but it doesn't resolve the problem, what to do? </p>


created: 2021-08-26T11:48:38-07:00
updated: 2021-08-26T14:15:45-07:00
title: When is Firefox scheduled to add support for css scrollbar?
tags: windows-7;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1438481;1438483;1438494;1438502;1438503;1438504;
creator: supercain3
content:
<p>Hi, </p><p>I am a web developer and I am having a very bad time adjusting to Firefox lack of support for scrollbar styles that are widely supported by all other browsers. I would like to know when do you plan to include support for styling the scrollbar? I hope it is anytime soon. </p><p>Thank you. </p>


created: 2021-08-26T11:31:33-07:00
updated: 2021-08-26T16:40:35-07:00
title: 2fa e-mail code
tags: windows-7;desktop;sync;firefox-910;
product: firefox
topic: sync
locale: en-US
answers: 1438480;1438524;1438525;
creator: mmikus2k
content:
<p>how do i-if i can-get a/the 2fa e-mail code in my gmail e-mail inbox rather than/instead of a/the qr code for f.f.'s mobile? i can't use the qr code on the cameras on my devices and new smartphone since they won't work or sync properly! i'm simply just/only transferring my f.f. browsing history from a windows 10 desktop pc, which is/ has been very slow recently, to my newer windows 7 laptop pc here, which is much faster and not cluttered! i've been using mozilla's firefox ever since 2006/15 years now-it's terrific/great! i thank your fine group there and do have a great/nice day there! again thanks! mike k.(ondash) </p>


created: 2021-08-26T10:46:36-07:00
updated: 2021-08-26T13:11:52-07:00
title: Google stops working in Firefox (mail, drive, classroom, etc.)
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1438490;
creator: mueggenborgs13
content:
<p>In my firefox (up to date) I've started getting errors that google is not connecting, or emails opens blank, or drive opens a blank screen, or classroom assignments open a blank window.   </p><p>A friend suggested that I use a private tab, and everything works if I use a private tab. </p><p>Helps please. </p>


created: 2021-08-26T10:21:30-07:00
updated: 2021-08-26T14:55:34-07:00
title: Unable to disable search from address bar
tags: desktop;websites;windows-10;firefox-910;firefox-9102;
product: firefox
topic: websites
locale: en-US
answers: 1438477;1438478;1438489;1438510;
creator: N7Crusader
content:
<p>Since Firefox was last updated, I now no longer have the ability to access some websites such as Google, Wikipedia, and Amazon without Firefox prompting me to type something to search within those sites even though all I want to do is go to the home page. </p><p>I can still get there by typing http:// in front of it but I shouldn't have to and if I change the settings to add the search in the toolbar and then try going to "<a href="http://amazon.com" rel="nofollow">amazon.com</a>", for example, I'm still being prompted to use the address bar to search. </p><p>Is there a way to fully disable this prompt so I can type in "<a href="http://google.com" rel="nofollow">google.com</a>" or "<a href="http://amazon.com" rel="nofollow">amazon.com</a>" without getting the search prompt? </p>


created: 2021-08-26T10:04:23-07:00
updated: 2021-08-26T10:07:23-07:00
title: Tabs and menu bar doesn't display on Firefox for Windows 10
tags: desktop;tabs;windows-10;firefox-910;firefox-9102;
product: firefox
topic: tabs
locale: en-US
answers: 1438444;
creator: chahar.mohamed
content:
<p>Good evening, </p><p>I am using the latest version of Firefox as of 08/26/2021, and the tabs menu (which also has the 3 other buttons to manipulate the window) isn't displaying anymore. If it weren't for the keyboard shortcuts, I would not be able to do anything, as only the bookmark and URL bars are showing up. What should I do ?  </p><p>Thank you in advance for your help. </p>


created: 2021-08-26T09:58:57-07:00
updated: 2021-08-26T09:58:57-07:00
title: Classic Exchange admin center via Firefox
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: kevinsgill
content:
<p>Hello there, </p><p>Has anyone else experiencing this issue.  The following items have stopped working when accessing them via Firefox.  I am running version 91.0.2 (64-bit).  These have worked fine in the past but have stopped with one of the recent Firefox updates. </p><p>- Classic Exchange admin center (<a href="https://outlook.office365.com/ecp" rel="nofollow">https://outlook.office365.com/ecp</a>) - Public folders section in Exchange admin center (<a href="https://admin.exchange.microsoft.com" rel="nofollow">https://admin.exchange.microsoft.com</a>) </p><p>Both the above work fine using either Chrome and Edge </p>


created: 2021-08-26T09:49:15-07:00
updated: 2021-08-26T16:20:59-07:00
title: LOST 150 TABS - TRYING TO RECOVER THEM
tags: windows-7;desktop;tabs;firefox-910;firefox-9102;
product: firefox
topic: tabs
locale: en-US
answers: 1438520;
creator: tomvassos
content:
<p>Three times now I have lost over 150 open tabs on Firefox and have spent hours trying to recover them but to no avail. </p><p>I have tried absolutely everything I have read in multiple support posts such as clicking on the 3 lines, trying to go into history, etc. The best I can do is go into my history to see thousands of website that I have been to in the past several months, but seemingly no way to restore only the 150 tabs that I had open. </p><p>Several of the posts refer to  trying to find previous files with names in them such as "session..." and "json..." etc. but I cannot find any of these files on my hard drive. </p><p>MESSAGE TO FIREFOX DEVELOPERS: Please please please add an option to load a previous set of tabs that were open a week or two ago.  Not an option to open the websites I was on, but the actual saved tabs. Very frustrating!!!!!! It's not reasonable to expect someone to go through 3,000 web pages in the history to find the 150 that I opened and left opened for a reason. A couple of hundred hours of my time in research down the drain. </p><p>Please help. I'm using the latest firefox browser on Windows 7. Thanks. </p>


created: 2021-08-26T09:24:20-07:00
updated: 2021-08-26T10:47:17-07:00
title: Wi-Fi ping jumps cyclically up to 2500 ms when FireFox is running
tags: desktop;fix-problems;windows-10;firefox-910;firefox-9102;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438457;
creator: vladikdrepa
content:
<p>Hello! </p><p>I have a problem with a ping jumping when FireFox is running. Look at the image: the first pinging is when FireFox is NOT running, the second one – when it is running. The problem appeared after Win 10 reinstallation. </p><p>For web browsing, watching videos and downloading files it doesn't have much impact, BUT it is impossible to play video games: the ping rises to 300-1000.  </p><p>Additional information: 1. I have an antivirus Kaspersky Internet Security program. It was installed even before Win 10 reinstallation. 2. I have not any VPN or proxy. 3. I use Wi-Fi with 802.11ac standard. Using another standard or another router doesn't have any impact. 4. Other devices are pinging the router with good delay (1-4 ms). 5. Using the Ethernet interface is NOT a solution for me. 6. Full name of Wi-Fi adapter is Realtek RTL8822BE 802.11ac PCIe Adapter. </p><p>How I tried to resolve this problem: 1. The command <strong>netsh wlan set autoconfig enabled=no interface="Беспроводная сеть"</strong> is fixing the issue, BUT the laptop doesn't see any Wi-Fi SSID and after reboot I have to enter the command with "yes" parameter and then "no" again. This is only a temporary solution!  2. I have reinstalled the driver for the Wi-Fi adapter from official website of the laptop manufacturer, from Realtek official website, from other sources to install older drivers. Sometimes it effects on maximum ping value, but it is still bad. 3. I tried to run Google Chrome and MS Edge. It solves the issue, but I prefer to use FireFox! 4. Commands<strong> ipconfig /release</strong>, <strong>ipconfig /renew</strong> and <strong>ipconfig /flushdns</strong> have not any effect. </p><p>How can I fix the problem and continue to use the laptope and the FireFox browser as I did it before? </p><p>I would be grateful for any helpful ideas))) </p>


created: 2021-08-26T08:55:07-07:00
updated: 2021-08-26T08:55:07-07:00
title: text/plain getting "XML parsing error: not well-formed"
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: pcmu
content:
<p>I am trying to send raw text data from a server to FF in response to a GET. </p><pre>   Unfortunately, FF is trying to parse the response as XML. My server is    sending 'Content-Type: text/plain; charset=utf-8' in the response header,    as shown below. </pre> <p><br> </p><pre>   This error follows GET response in console log (see next paragraph below):        XHR GET http://192.168.8.202/get.cgi?sid=0.5325133930231971            10:27:13.405 XML Parsing Error: not well-formed            Location: http://192.168.8.202/get.cgi?sid=0.5325133930231971            Line Number 1, Column 7: get.cgi:1:7 </pre> <pre>   GET response:        response header:            HTTP/1.1 200 OK            Connection: close            Server: RTCS HTTPSRV/2.5 - Freescale Embedded Web Server v2.5            Content-Type: text/plain; charset=utf-8            Cache-Control: no-cache            Content-Length: 14 </pre> <pre>       response payload:            friday's child          //12345678901234  (comment, not in payload)          // the XML Parsing Error above          // shows the problem at col 7 of the 1st and only line          // since this is plain text, not XML, I don't know why FF is          // trying to parse this as XML.          // Web page displays the data correctly, but it would be nice          // for the FF console to be happy also... </pre>


created: 2021-08-26T08:45:59-07:00
updated: 2021-08-26T15:22:23-07:00
title: Bookmarks spacing
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1438513;
creator: khovinetz
content:
<p>Version 91 is causing double spacing on drop down menus, ie: bookmarks. In previous versions we were allowed to change to single spacing, but not on 91. When will firefox fix this issue and go back to single spacing? Because of this issue I re-installed version 90 and will not update to future versions unless fixed. </p>


created: 2021-08-26T08:40:08-07:00
updated: 2021-08-26T08:40:08-07:00
title: eu uso a plataforma Viki e estou com problemas na transmissão dos videos
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: pt-BR
creator: 2048sap
content:
<p>Eu quero assistir as series da plataforma Viki e está com problemas de transmissão. Como resolvo este problema? </p>


created: 2021-08-26T08:31:44-07:00
updated: 2021-08-26T08:31:44-07:00
title: Thunderbird Blocklist Message
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: barbillroscoe
content:
<p><strong>Why does Thunder Firefox say it can't get my Comcast mail account because my IP is on a blocklist? I CAN get into my account when I log into the Comcast website. It wasn't blocked.</strong> </p>


created: 2021-08-26T08:22:38-07:00
updated: 2021-08-26T08:22:38-07:00
title: hab update gemacht und nun sind alle Passwörter weg
tags: linux;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
creator: jakob.dieter-ulrike
content:
<p>Hab update von firefox gemacht und nun sind alle Passwörter, die gespeichert waren, weg. Er sagt zwar nun, er speichert sie, macht er aber nicht </p>


created: 2021-08-26T08:17:33-07:00
updated: 2021-08-26T08:17:33-07:00
title: Firefox slow loading of one website on my Mac - Brand New
tags: mac-os;desktop;fix-problems;firefox-910;firefox-9102;
product: firefox
topic: fix-problems
locale: en-US
creator: stevewiskowski
content:
<p>I'm having a strange problem with one particular website on my Mac that I hope someone here can solve. </p><p>I started having this problem on Wednesday morning of this week. </p><p>This is the particular website: <strong><a href="https://www.underconsideration.com/brandnew/" rel="nofollow">https://www.underconsideration.com/brandnew/</a></strong> </p><p>It loads incredibly slow for me on my iMac. I'm using the Mojave operating system if that helps. </p><p>I contacted their website moderator first and foremost to see if anyone else was having this problem but he said there are no other reports. He couldn't offer any help and was also stumped. </p><p>Before you offer suggestions, this is what I tried to no avail: </p><p>• Restarted Firefox in safe mode with ALL plug-ins and extensions turned off • Refreshed my Firefox browser • Emptied ALL cache, history and cookies • Unplugged and restarted my Mac, modem and router </p><p>I really hope someone can help with this strange problem. </p>


created: 2021-08-26T07:59:49-07:00
updated: 2021-08-26T07:59:49-07:00
title: Images don't load in Google Images research. Now I have to use Edge to see them
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: astrojny
content:
<p>When I do a googkle search and want to see images related to search I have to go microsoft edge to see the images.  This wasn't a problem until about 3 or 4 weeks ago.  Not sure which update of firefox caused it. </p>


created: 2021-08-26T07:56:48-07:00
updated: 2021-08-26T07:56:48-07:00
title: Facebook like button se nezobrazuje ve Firefoxu
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: cs
creator: Catchamouse
content:
<p>Facebook like button se nezobrazuje ve Firefoxu, jsem přihlášený na Facebooku a mám povolené cookies. V Google Chrome Facebook like button funguje. Zkoušel jsem upravit v css velikosti, aby nebyly nulové, místo je zabrané větší, ale stále se like button nezobrazuje. <a href="http://catchamouse.wz.cz" rel="nofollow">můj web</a> </p>


created: 2021-08-26T07:42:18-07:00
updated: 2021-08-26T07:42:18-07:00
title: Clear previous bookmarks!
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: hossein0171
content:
<p>After installing the new Windows, my previous bookmarks were not updated and all of them were deleted. </p>


created: 2021-08-26T07:33:42-07:00
updated: 2021-08-26T07:33:42-07:00
title: Print options and CTRL+P
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: alexandra17
content:
<p>Every time I hit CTRL+P I am given this box. I have clicked the 'Do this automatically for files from now on' and it just shows that I can change the setting in Options. I have combed through the settings tab as best I can and I cannot for the life of me find where to make it so that CTRL+P just gives me the print preview page. Please help! </p>


created: 2021-08-26T07:16:22-07:00
updated: 2021-08-26T07:16:22-07:00
title: Suggestion for shortcuts similar to F6
tags: mac-os;desktop;tips;feedback;feature-request;firefox-910;
product: firefox
topic: tips
locale: en-US
creator: kanjiaben
content:
<p>I would like to suggest a feature for the hotkeys similar to F6, but I have no idea where is the "suggestion box" for Firefox </p><p>What is the link for feedbacks? </p><p><em><strong>My idea</strong></em> Existing shortcuts: Focus Search Bar 	        command + K Focus Address Bar 	command + L      (F6 too) </p><p>I discovered that F6 is better coded, because it works like a toggle to focus and unfocus real quick  </p><p>Even if in a Mac environment it's a bit more tedious to always hold fn button too </p><p>So, why not allow cmd K and cmd L to easily toggle on/off too?! :D </p>


created: 2021-08-26T07:03:51-07:00
updated: 2021-08-26T07:03:51-07:00
title: Firefox new Date returning wrong time.
tags: desktop;other;escalate;windows-10;wrongtime;firefox-910;
product: firefox
topic: other
locale: en-US
creator: shaswatswarup.94
content:
<p>I am currently situated at UTC+5:30 Chennai Time Offset location. When I try to do new Date() on firefox, I get the correct date, that is for today for that timezone. Attached a screenshot of correct system timeZone and new Date() output.  My question is, if I change the system timeZone to say UTC+14:00 and do new Date(), shouldn't it give result for that timezone as Chrome does? If there is a way to achieve that please let me know. </p>


created: 2021-08-26T06:44:49-07:00
updated: 2021-08-26T07:43:16-07:00
title: Secure site after refresh but not on first visit
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1438396;1438411;
creator: desktop1
content:
<p>When I first our website which has an SSL certificate via the Firefox browser, the padlock on the address bar suggests "Parts of this page are not secure (such as images). If I refresh the page, the site is secure with no message. I am 100% sure that all pages and images are pointing towards https:// so what is the problem? Any advice would be much appreciated. </p>


created: 2021-08-26T06:44:14-07:00
updated: 2021-08-26T06:44:14-07:00
title: Bookmarks Toolbar now opening 2 tabs
tags: desktop;bookmarks;windows-10;firefox-910;firefox-9102;
product: firefox
topic: bookmarks
locale: en-US
creator: ronreed1
content:
<p>Beginning yesterday, when I click on a bookmark on the Bookmarks Toolbar, 2 identical tabs open. How to prevent this from happening? </p>


created: 2021-08-26T06:39:41-07:00
updated: 2021-08-26T06:40:06-07:00
title: How do I make Firefox open new tabs next to the current tab?
tags: linux;desktop;tips;firefox-910;
product: firefox
topic: tips
locale: en-US
answers: 1438395;
creator: victor.zamanian
content:
<p>Original question: </p><p>&gt; I want the new tabs to open next to the current tab and not at the end of my 644 tabs.  Use to open next to the current tab and then I had to reset FF and now I can't get it back the way I had it.  What do I need to add or change to get the behavior I want and had? </p><p>Link to original question which now has an incorrect chosen solution: <a href="https://support.mozilla.org/en-US/questions/1263537" rel="nofollow">https://support.mozilla.org/en-US/questions/1263537</a> </p>


created: 2021-08-26T06:13:02-07:00
updated: 2021-08-26T13:53:25-07:00
title: frequent crashes mostly when clicking on a link or button
tags: mac-os;desktop;fix-problems;escalate;bug_1;macos-1015;firefox-910;firefox-9102;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438412;1438413;1438414;1438419;1438449;1438469;1438472;1438485;1438500;
creator: stephenp1394
content:
<p>Firefox is frequently crashing after having tried most of the general troubleshooting steps and crash specific troubleshooting steps as well (but not every single one). Next one to try is updating Mac OS because I am one version behind. that being said, the update takes a long time and just wanted to see if anybody can quickly identify what may be the issue before upgrading Mac OS. It seems to mostly crash when clicking on a link or button. </p><p>Please note that from the very beginning when I started using Firefox close to a year ago, I had a specific bug that has never been solved (but it never caused crashes in the past). What happens is any type of pop-up menu does not open properly and the pop-up itself "crashes" when you try and open it (e.g. auto fill pop up when you focus an input, context menu pop up, drop-down menu for various Firefox actions in the toolbar, etc.), but it does eventually open with several attempts. Would greatly appreciate any help, thank you. </p><p>crash report ID: bp-f7262280-9bd9-4039-b407-d841c0210826 </p>


created: 2021-08-26T05:55:36-07:00
updated: 2021-08-26T10:06:20-07:00
title: Display problem after update 91.02 64-bit
tags: desktop;download-and-install_1;windows-8;firefox-910;firefox-9102;
product: firefox
topic: download-and-install
locale: en-US
answers: 1438416;1438432;1438443;
creator: PJ_Parker
content:
<p>Firefox automatically updated today and I cannot open my game website to full screen. The display looks like a phone app displayed on a 15" monitor. It's too small to play a game.  Windows 10, Dell Inspirion 15" (all drivers up to date), Firefox 91.02 64bit What is going on? </p>


created: 2021-08-26T05:52:41-07:00
updated: 2021-08-26T05:52:41-07:00
title: TyDraniu This solution to crashing after shutdown did not work.
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: fanucweld
content:
<p>privacy.clearOnShutdown.cache	false	 privacy.clearOnShutdown.cookies	false	 privacy.clearOnShutdown.downloads	false	 privacy.clearOnShutdown.formdata	false	 privacy.clearOnShutdown.history	false	 privacy.clearOnShutdown.offlineApps	false	 privacy.clearOnShutdown.openWindows	false	 privacy.clearOnShutdown.sessions	false	 privacy.clearOnShutdown.siteSettings	false </p>


created: 2021-08-26T05:44:34-07:00
updated: 2021-08-26T05:44:34-07:00
title: Confusing message appeared on address bar
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: MartyJames
content:
<p>I'd been browsing the web for a while today when Firefox randomly showed a message by the address bar, saying: </p><p>"Start your search in the address bar to see suggestions from Google and your browsing history. Okay, Got It." </p><p>What is this message trying to say? </p><p>Is it to inform me that searches can now be performed in the address bar? That feature has been around for like 10 years! </p><p>Is it a plea for me to stop using the search bar? </p><p>Is it a tip for new users who don't know what the address bar can do? If so, why am I seeing it when I've been using Firefox nearly 20 years. </p><p>And what does the word "start" mean in this context? That's confusing. </p><p>And what does my browsing history have to do with performing a web search? Searching the web and searching history are two completely unrelated tasks with nothing in common other than the fact that the address bar provides access to both. </p>


created: 2021-08-26T05:43:04-07:00
updated: 2021-08-26T08:21:07-07:00
title: I am absolutely unable to disable teh annyoing update warning inm firefox
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438420;1438421;1438425;
creator: marc-antonio1979
content:
<p>All the usual tricks don't work anymore on my Windows 10 PC . I tried about:config its set to silent but it doesn't work.  The other otption in the advanced settings doesn't exist anymore.  I do not wish to update firefox ever.  It works fine as is and any update only leads to nuisances that i do not want to use.  So how do i disable this annoying pop up window that says "Do you want to update?"  NO I DON'T! Thanks </p>


created: 2021-08-26T05:42:25-07:00
updated: 2021-08-26T08:16:15-07:00
title: Sometimes sites do not load on different tabs.
tags: desktop;fix-problems;escalate;windows-10;enterprise;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438422;
creator: senip1973
content:
<p>Dear guys, </p><p>Last time we have issues with Firefox installed in our corporate network: </p><p>sometimes we are not able to load sites on different tabs, a browser refuses to load them at all. Reload function doesn’t work also, but after closing and opening again the browser is able to load sites in a normal way. This issues is observed during a day with no visual reasons on different computers with different users. </p><p>OS information: Windows 10 Pro 21H1 19043.1110 </p><p>Meanwhile Firefox installed on home computers of the same users has no issues, so we can assume that the problem is in firewall restrictions. Does anybody have the same issues? What we shall do to fix them? </p>


created: 2021-08-26T05:07:58-07:00
updated: 2021-08-26T05:07:58-07:00
title: Page auto zoom
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: mak.assasin
content:
<p>Hi guys. I stuck with problem what youtube page always zoomed to 90%. Even if i reset zoom, after page re0load or switch to other tab and back to youtube page it's auotzoomed again. Default zoom in firefox settings is 100, and it's only on youtube. </p><p><a href="https://imgur.com/6jOBbaJ" rel="nofollow">https://imgur.com/6jOBbaJ</a> </p>


created: 2021-08-26T05:05:13-07:00
updated: 2021-08-26T08:31:48-07:00
title: Firefox non si avvia se non apro prima google crome
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: it
answers: 1438426;
creator: matteomagnoli.85
content:
<p>Buongiorno a tutti, </p><p>ho bisogno del vostro aiuto in quanto è da qualche settimana che firefox non mi si avvia se non apro prima google crome. Ho provato a disinstallare croma e sembrava che avessi risolto. Solo che alla secondo volta che ho avviato firefox non si apriva nuovamente. Ho vsisto che nella sezione sync mi compare una scritta "Browser web Google Crome" non vorrei che fosse  quello. Ma non so proprio come rimuoverlo.  Mi potete aiutare </p><p>Grazie Matteo </p>


created: 2021-08-26T04:54:10-07:00
updated: 2021-08-26T05:12:26-07:00
title: crashes after closing
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438380;
creator: fanucweld
content:
<p>bp-7cb6c59b-3302-4789-ae02-3b4e00210826 	8/26/2021, 6:28 AM 	 View bp-970abf7c-27f8-4bd3-acee-d28f00210826 	8/26/2021, 6:28 AM 	 View bp-0c852917-64f5-4955-9eb6-e619d0210826 	8/26/2021, 6:28 AM 	 View bp-a56ae8ae-a0ab-4854-9444-e53cd0210826 	8/26/2021, 5:38 AM 	 View bp-21dc321a-eb30-430d-b6f7-1e8fc0210826 	8/26/2021, 5:30 AM 	 View bp-d255c0a0-9072-4800-bc81-790230210826 	8/26/2021, 4:23 AM 	 View bp-fd56c4c9-3389-4a97-bad1-3162a0210825 	8/25/2021, 6:12 PM 	 View </p>


created: 2021-08-26T04:25:31-07:00
updated: 2021-08-26T13:25:23-07:00
title: bloqueo por firefox de una pagina web
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: es
answers: 1438492;
creator: dsalgadoo
content:
<p>firefox me bloquea el acceso a la veb loader to,me pone esto: No se ha conectado: Posible problema de seguridad </p><p>Firefox ha detectado una potencial amenaza de seguridad y no ha continuado a <a href="http://loader.to" rel="nofollow">loader.to</a> porque este sitio web requiere una conexión segura. </p><p>¿Qué puede hacer al respecto? </p><p><a href="http://loader.to" rel="nofollow">loader.to</a> tiene una política de seguridad llamada HTTP Strict Transport Security (HSTS), que significa que Firefox solo puede conectarse a él de forma segura. No puede añadir una excepción para visitar este sitio. </p><p>El problema está probablemente en el sitio web, y no hay nada que pueda hacer para resolverlo. </p><p>Si está en una red corporativa o utilizando un antivirus, puede ponerse en contacto con el equipo de asistencia para obtener ayuda. También puede notificar el problema al administrador del sitio web. </p><p>esto lo hace en mi ordenador portatil,sin embargo en mi pc con el mismo firefox actualizados los dos puedo acceder a loader to sin problemas.Paso el antivirus virus total y me da todo verde.RARO,RARO... </p>


created: 2021-08-26T03:56:11-07:00
updated: 2021-08-26T04:10:04-07:00
title: Audio kept being played after browser shutdown
tags: linux;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438368;
creator: chihwahli
content:
<p>The following website somehow downloads the audio to my linux and keeps playing it. How can I add the following website to Firefox to prevent it ever from playing audio file? </p><p>Very annoying to keep playing music even after Firefox shutdown. Many thanks for the help in advance. </p>


created: 2021-08-26T03:50:03-07:00
updated: 2021-08-26T03:50:03-07:00
title: PW sito web Amazon
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: it
creator: sergiostili57
content:
<p>In Lockwise viene cambiata e bloccata, ogni tanto, la PW di Amazon(solo per questo sito, per gli altri tutto ok). Su altri Browser non accade. Oggi Amazon non è riuscita a risolvere come la volta precedente. Grazie comunque. </p>


created: 2021-08-26T03:30:40-07:00
updated: 2021-08-26T03:30:40-07:00
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: phil147
title:
An image on my website that displays using Firefox iOS, doesn't display on the desktop version of Firefox.

content:
<p>Hi there, </p><p>I edit a Squarespace website <a href="https://weathertree.com.au/" rel="nofollow">https://weathertree.com.au/</a> via an up to date Firefox browser on a Mac mini desktop OS 11.5.2. An image of the tree poster in the product block (right side) on the homepage just doesn't display.  </p><p>It used to display last time looked a few months ago. Now something has changed. I think it has to do with the desktop browser, but I don't know what setting to toggle. </p><p>Using Firefox with a private window, the image also doesn't display.  </p><p>Using Chrome, the image displays. </p><p>Using Firefox on an iPhone 12 and on an iPad the image displays.  </p><p>I have emptied the cache in Firefox on the desktop, quit and restarted. Also restarted my modem. Still the image doesn’t display. Squarespace support tell me the image displays for them, but it doesn't for me. What else can I do? </p><p>Thanks in advance </p><p>Phil </p>


created: 2021-08-26T03:19:42-07:00
updated: 2021-08-26T03:19:42-07:00
title: After FF Update 91 Sites won't stay logged in
tags: desktop;other;windows-10;firefox-910;firefox-9102;
product: firefox
topic: other
locale: en-US
creator: ko220
content:
<p>FF won't keep me logged into any sites that I ask to stay logged into. By the next day I have to log back into everything. I have my important settings set to: Enhanced Tracking: Custom (don't block anything); Cookies &amp; Site Data (unchecked delete cookies &amp; site data); History (Firefox will remember history). I don't use CC Cleaner or anything like that. I tried setting the privacy.purge_trackers.enabled = false on the about:config page. I'm not using any Add-ons or Extensions. Now I'm completely out of ideas. Why won't FF accept when I want to stay logged into some specific pages? </p>


created: 2021-08-26T03:11:26-07:00
updated: 2021-08-26T10:46:42-07:00
title: why does firefox slow down my local network?
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438361;1438389;1438418;1438423;1438424;1438456;
creator: jeunegeo
content:
<p>Hello, </p><p>I have a PC with Windows Seven, and a local network 1Gb/s (wired, no Wifi) with a NAS.  When Firefox is open, the speed of my local network slow down. It takes about 30 seconds to open a big picture on the NAS when Firefox is open, and 0.5 s when Firefox is closed. Same thing for video. I can't read a video when Firefox is open. With Chrome or other browser all is ok... Firefox version is 91.0.2 64 bits, but same issue with previous version. </p><p>I have made a new profile, a new install of Firefox, shut down my firewall and Antivirus, Opening Firefox in safe mode, repair Firefox, but no effect... </p><p>Any help will be extremely appreciated! </p><p>Thanks! </p>


created: 2021-08-26T02:52:59-07:00
updated: 2021-08-26T02:52:59-07:00
title: Restore all tabs at reinstall of FF ?
tags: desktop;download-and-install_1;firefox-910;firefox-9102;
product: firefox
topic: download-and-install
locale: en-US
creator: vincen1
content:
<p>Hi </p><p>I'm currently using FF with firefox sync active for tabs. I'm going to reinstall my computer and I'd like once reconfigured my FF account in it that it automatically reopens all tabs I had previously opened before reinstall. Till now I was looking in Sync menu, find back old computer and reselect each one of tab to reopen it in new instance of FF but it's pretty boring process. Is there an easier way to do that and if so how ? </p><p>Thanks, best, </p><p>Vincèn </p>


created: 2021-08-26T02:27:43-07:00
updated: 2021-08-26T03:08:32-07:00
title: Wont Come out of Fullscreen
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438356;
creator: ProductPurchases2019
content:
<p>Hello i am having a problem with Firefox since the last update. When i go into full screen my browser stays stuck . The tabs hide automatically and will not come back down. Normally pressing F11 takes you out FS but it does not work on my computer. Has anyone else experienced this problem? Any ideas how to fix it? Using windows 10 and latest version of Firefox. </p>


created: 2021-08-26T02:03:15-07:00
updated: 2021-08-26T04:31:43-07:00
title: print 2 pages on one sheet via FF browser
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438349;1438372;
creator: luisr_cerna
content:
<p>Print problem via FF browser: 1. Printing via other browsers is OK. 2. Standard printig via FF (i.e. one page on one sheet) is OK. 3. Problem is: Printing 2 pages on one sheet is cut/incomplete 3a. I already tried in vain: Menu - Help - Further information to fix - Tab open - Print &gt; Delete stored print setup (I work in German and don't know if menu points are correct in English). Can you help me? Pleeeaaasssseee! LR. </p>


created: 2021-08-26T01:51:19-07:00
updated: 2021-08-26T14:42:31-07:00
title: Swipe gestures
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1438351;1438353;1438359;1438362;1438508;
creator: jakubdugovic
content:
<p>Hello, I switched to Firefox from Chrome, however, the browser is missing one of the most important features I use almost all the time - swipe left to go back and swipe right to go forwards. I checked about:config and browser.gesture.swipe.left is set to Browser:BackOrBackDuplicate but it does not work. All answers on Mozilla Support and elsewhere are outdated or do not answer the question at all. Please fix this, it is the reason why I switched back to Chrome twice before. Any help is appreciated. </p>


created: 2021-08-26T01:15:40-07:00
updated: 2021-08-26T01:37:27-07:00
title: Primary Password with Two Factor Authentication
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1438340;
creator: MuhammadUmar
content:
<p>Greetings! </p><p>I would to like to know, how can i enable Primary Password with Two Factor Authentication, if my Primary Password compromise? </p><p>Thank you. </p>


created: 2021-08-26T00:13:33-07:00
updated: 2021-08-26T00:13:33-07:00
title: I cant cut and paste when editing Weebly sites
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: Moruya2
content:
<p>I can't cut and paste using Firefox when editing my Weebly websites. ***** Edge works OK. I've been editing these sites for 12 years using Firefox in the past without problems.  Help. Cheers, </p>


created: 2021-08-25T20:28:40-07:00
updated: 2021-08-25T20:28:40-07:00
title: crear accesos directos de perfiles en el escritorio
tags: desktop;other;
product: firefox
topic: other
locale: es
creator: bluebirdqwet
content:
<p>crear accesos directos de perfiles en el escritorio  </p><p><br> hola, estoy tratando de pasarme de ungoogle-chromium a firefox (problemas de incompatibilidad win10 y otros detalles menores), de momento lo unico que hecho en falta es poder acceder a distintos perfiles con un acceso directo como en chrome, somos varias personas quienes usamos el mismo pc y navegador, asique tener los perfiles en un acceso directo ahorra mucho tiempo y confunsion (algunos no saben mucho sobre informatica en general). </p><p>agregar a la ruta de firefox el "-p" para abrir el gestor de perfiles solo confundiria a los demas usuarios, yo intente crear los accesos directos de los perfiles para facilitarle la vida a los otros usuarios pero no encontre la forma. </p>


created: 2021-08-25T20:27:50-07:00
updated: 2021-08-25T22:09:22-07:00
title: create profile shortcuts on desktop
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1438306;
creator: bluebirdqwet
content:
<p>create profile shortcuts on desktop </p><p><br> Hello, I am trying to go from ungoogle-chromium to firefox (win10 incompatibility problems and other minor details), for now the only thing missing is being able to access different profiles with a direct access as in chrome, we are several people who use the same pc and browser, so having the profiles in a shortcut saves a lot of time and confusion (some do not know much about computing in general). </p><p>adding to the firefox path the "-p" to open the profile manager would only confuse the other users, I tried to create the profile shortcuts to make life easier for other users but I couldn't find a way. </p>


created: 2021-08-25T19:37:42-07:00
updated: 2021-08-25T23:20:03-07:00
title: "Send Tab to Device" missing from right-click menu
tags: desktop;beta;sync;windows-10;firefox-920;
product: firefox
topic: sync
locale: en-US
answers: 1438318;
creator: vtardiff
content:
<p>I normally use Firefox Beta. Ever since upgrading to v92 the option to Send Tab to Device has been missing when I right-click on a tab. I've downloaded other versions of Firefox and the issue seems to follow me out of Beta and into the regular release. I've seen other people having issues with syncing and sending tabs between devices as of late, but no one seemed to be completely missing the option to do so. </p>


created: 2021-08-25T19:20:44-07:00
updated: 2021-08-25T23:51:16-07:00
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1438329;
creator: guybabineau007
title:
Why does Firefox keep refusing to recognize my valid passwords and usernames at multiple sites, and keep telling me that my info is incorrect when it's correct????

content:
<p>Why does Firefox keep refusing to recognize my valid passwords and usernames at multiple sites, keep telling me that my info is incorrect when it's correct? Why can't I get rid of all info associated with my old Firefox so that I can reinstall cleanly? </p>


created: 2021-08-25T19:19:09-07:00
updated: 2021-08-26T06:12:36-07:00
title: Firefox no longer works with Amazon Prime video
tags: desktop;websites;windows-10;firefox-910;firefox-9102;
product: firefox
topic: websites
locale: en-US
answers: 1438308;1438319;1438392;
creator: darweb2
content:
<p>Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing the site using Chrome and Edge - no problems with those browsers. Firefox was working with Amazon last night, so this is something that happened with the recent update. </p>


created: 2021-08-25T19:16:37-07:00
updated: 2021-08-25T23:50:45-07:00
title: fonts not rendering correctly etc,
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1438327;
creator: gdannehl
content:
<p>Your browser is not rendering fonts and other things.  Getting incomplete pixelated pictures and other things where the text is missing or not showing up.  I've been using Mozilla since Netscape days, but this is totally unacceptable.  Get some pros to work on this, or go home and get on Twitter...... Been waiting for this to get fixed, but not happening.  I can't use even a basic Yahoo email pictures in web pages don't completely load.  Get rid of the amateurs and straighten this out or another browser he we come. </p>


created: 2021-08-25T18:22:50-07:00
updated: 2021-08-25T18:22:50-07:00
title: Maximized(not fullscreen) firefox top edge bleeding into another monitor above.
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: kimjj2110
content:
<p>I've completely identified the problem(maybe). But I don't think any community help can fix this. Probably needs mozilla's attention for this. I just don't know how to get that attention. </p><p>Windows 10. This happends when display is on a 'OverUnder' setup, making window maximized(not F11 fullscreen mode.) in bottom display introduces white(usually) stripe bleeding into top display. </p><p>Some properties of this bug. </p> <ul><li> Taskbar hides this stripe. So most bottom-taskbar people can't see this. </li><li> It sometimes grabs normal firefox titlebar so It's colored and sometimes you can see tabs. </li><li> Enabling windows default titlebar fixes this problem because (obviously)default windows behavior is not broken. But it's ugly&amp;unnecessarily uses space. </li></ul> <p>This bug is combination of Windows 10 maximize animation and poor handing of that animation by firefox. When you grab any window and maximize it. You can see that window doesn't just instantly becomes maximized, rather they start from just little bit smaller than maximized. When Firefox is playing this animiation, for some reason, only top edge introduces white stripe; And that white stripe just moves over to other monitor. You should be able to see this animation even if you don't have second monitor. Have to be focused because it's fast. </p>


created: 2021-08-25T17:06:36-07:00
updated: 2021-08-26T13:06:21-07:00
title: jsonlz4 file did not import bookmarks when I chose the restore/choose file option
tags: desktop;bookmarks;escalate;windows-10;dataloss;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1438270;1438278;1438305;1438441;1438454;1438461;1438486;
creator: jayhutchison
content:
<p>I needed to have Windows 10 wiped and reinstalled from my laptop, and the guy who did it cloned my files to save everything. I saw instructions on another post on how to find the bookmarks file under Profile, but it didn't do anything after confirming that it would wipe out all current bookmarks. What am I doing wrong? </p>


created: 2021-08-27T15:07:28-07:00
updated: 2021-08-27T15:07:28-07:00
title: Slow loading website I visit ONLY on Firefox, and ONLY for me?
tags: mac-os;desktop;fix-problems;firefox-910;firefox-9102;
product: firefox
topic: fix-problems
locale: en-US
creator: stevewiskowski
content:
<p>I'm having a strange problem with one particular website on my Mac that I hope someone here can solve. </p><p>I started having this problem on Wednesday morning of this week.  </p><p>This is the particular website: <a href="https://www.underconsideration.com/brandnew/" rel="nofollow">https://www.underconsideration.com/brandnew/</a> </p><p>It loads incredibly slow for me on my iMac. I'm using the Mojave operating system if that helps. </p><p>I contacted their website moderator first and foremost to see if anyone else was having this problem, but he said there are NO other reports. He couldn't offer any help and was also stumped. </p><p>Before you offer suggestions, this is what I tried to no avail: </p><p>• Restarted Firefox in Safe Mode with ALL plug-ins and extensions turned off • Performed a Refresh on my Firefox browser from scratch • Emptied ALL cache, history and cookies • Unplugged and restarted my Mac, modem and router </p><p>Is it a case where I need to delete my Firefox browser and reinstall it?  </p><p>Is there a corrupt pref file somewhere on my Mac that I got from this website, like Malware? </p><p>I know if you visit the website above, it will work perfectly for you, so I really hope someone can help with this strange problem. I'm stumped!!! </p>


created: 2021-08-27T14:58:49-07:00
updated: 2021-08-27T14:58:49-07:00
title: "Auto complete" stopped working
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: dougumbarger
content:
<p>My "Auto complete" stopped working when filling in credit card information.  The window pops up with the choices of which credit card I want to use (so the information is still saved) but when I click on one of the credit card options, it doesn't fill in the info. </p>


created: 2021-08-27T14:03:03-07:00
updated: 2021-08-27T14:03:03-07:00
title: email links
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
creator: seely
content:
<p>Hi there, previously I could go into my email and click on a link to take me to a particular website. It no longer links to the different websites. I am on an IMac. How can I get that back? </p>


created: 2021-08-27T13:26:48-07:00
updated: 2021-08-27T13:26:48-07:00
title: Reset firefox account to default
tags: linux;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: itsbudamain.05
content:
<p>I recently messed with the privacy and security settings in an attempt to a get a website working on firefox. In the process I must have changed something which now causes to default search engines and bookmarks to disappear every time I start a new session. </p><p>When I launch firefox in troubleshoot mode or use the refresh option, it works but only temporarily because once I exit and launch firefox again, I'm back to no search engine. </p><p>I've deleted and reinstalled firefox, i've removed .sqlite and .json and meta data files. Everytime, I do this, it resets my browser to it's default state (but with me being signed out of course) so once I sign in, I'm back to no search engine.  </p><p>Bottom line the problem will remain so long as my profile is set the way that it is and I don't plan on deleting anytime soon so if anyone knows how to reset your firefox account, like start it from scratch, would really appreciate it </p>


created: 2021-08-27T13:12:02-07:00
updated: 2021-08-27T15:35:21-07:00
title: Can I change the shortcut keys for Ctrl+Alt+Shift+Enter?
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1438701;1438702;
creator: kelemvor33
content:
<p>Howdy, </p><p>When I type in a word into the URL bar and press Ctrl+Enter, FF will add the .com to the end and open the URL.  Also, when I type a word into the URL bat and press Alt+Enter, FF will open that word as a URL in a new tab and do a search.  However, if I try to combine the two and enter a word in the URL bar and press Ctrl+Alt+Enter, I'd like FF to add the .com and then open it in a new tab but it doesn't (although it works fine in Chrome).  Apparently, I have to press Ctrl+Alt+Shift+Enter to get it to do that and that's just a lot of keys. </p><p>Is there any way to change a setting somewhere to male Ctrl+Alt+Enter add the .com and open it in a new tab like it should?  I don't want to have different key combos between browsers.  ;) </p><p>Thanks. </p>


created: 2021-08-27T12:08:39-07:00
updated: 2021-08-27T13:24:53-07:00
title: Accessing Banking sites with latest firefox version
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1438682;
creator: ghart4021
content:
<p>With the latest version of firefox, I cannot access ( enter) the Tangerine or Motive Financial websites - the website allows you to put in user name but when you try to insert the password, the website simply refreshes and does not allow access to the site.   This happens on both Firefox for pc and mac.  I can access other banking sites fine with this version of browser.  I can access the Tangerine site and Motive site fine with Safari and MS Edge.  On prior versions of firefox, there was no problem here?? </p>


created: 2021-08-27T11:42:04-07:00
updated: 2021-08-27T12:55:15-07:00
title: Bookmarks broken?
tags: desktop;bookmarks;windows-10;firefox-910;firefox-9102;
product: firefox
topic: bookmarks
locale: en-US
answers: 1438677;
creator: AlanWhipple
content:
<p>Started up my PC today, and my bookmarks are gone.  </p><p>Saw the suggestion to restart, it didn't work. </p><p>Followed down the list and tried to load up back ups from the previous days, didn't work.  </p><p>Tried several days, no help. </p><p>Now Firefox won't even let me create a new bookmark. </p><p>Is there a virus involved? Is microsoft attacking browers they don't make? What the heck? </p><p>Thanks in advance for any suggestions... </p>


created: 2021-08-27T10:51:43-07:00
updated: 2021-08-27T10:51:43-07:00
title: Forgetting cookies...?
tags: desktop;cookies;windows-10;firefox-910;
product: firefox
topic: cookies
locale: en-US
creator: JoeReach
content:
<p>FF seems to keep forgetting what I call "legitimate" cookies. For example: </p> <ul><li> For websites I use daily without a login, like Accuweather, every few days I get their "Accept our cookies?" messages. </li><li> For sites that allow an on-going login, I need to re-login frequently. Not daily, but certain not months later. </li><li> I have a financial site that allows me to set only certain devices may be recognized. Today it said a device I use weekly or so is no longer recognized. </li></ul> <p>There is an old thread that may be relevant: <a href="https://support.mozilla.org/en-US/questions/1309877" rel="nofollow">https://support.mozilla.org/en-US/questions/1309877</a> </p><p>But several issues: That thread is closed, even though this bug is still going. Also it only covers Windows and I could use help with Windows &amp; iOS versions. </p><p>Could "Tracking Protection" level come into play? I had it set to Standard but noticed recently it was Strict. I think Firefox changed that, not me, but I can't be 100% positive.  Meanwhile I changed it back to Standard but so far the issue remains. </p><p>Thank you, </p><p>Joe </p>


created: 2021-08-27T09:32:22-07:00
updated: 2021-08-27T09:32:22-07:00
title: Dictionary in context menu that is not a plugin
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: mail1161
content:
<p>Safari and Chrome have a dictionary available in the context menu on Mac. It even translates between languages if you have the right dictionaries installed. In Firefox, the recommendation is to install add-ons as here <a href="https://support.mozilla.org/en-US/questions/1286892" rel="nofollow">https://support.mozilla.org/en-US/questions/1286892</a> </p><p>This approach has problems: 1) these add-ons can "Access your data for all websites" instead of only the word that is highlighted 2) are not available in reader mode nor in PDFs because of limitations in Firefox (see explanation at <a href="https://addons.mozilla.org/en-US/firefox/addon/dictionary-anyvhere/" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/dictionary-anyvhere/</a> for example) </p><p>Is there any chance that FF can integrate the native dictionary on Mac? </p>


created: 2021-08-27T09:06:03-07:00
updated: 2021-08-27T09:06:03-07:00
title: Email blocked
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: cezarae
content:
<p>I have other account - cezarae@kyndryl.com and this account is locked. </p><p>I need this account unlock to start to use it in other device. </p><p>regards </p>


created: 2021-08-27T09:04:11-07:00
updated: 2021-08-27T15:52:23-07:00
title: Firefox compatibility with websites
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1438704;1438706;
creator: kwinterer
content:
<p>Why do certain websites not work with Firefox?  The latest is Ticketmaster which will not allow me to purchase using Firefox but i routinely have this problem with a variety of sites. </p>


created: 2021-08-27T08:51:05-07:00
updated: 2021-08-27T08:51:05-07:00
title: copy and paste url to Word document
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: krystenlist11
content:
<p>I need to insert live urls into my references for my assessment task for uni. I have never had any problems, been doing it for years. Now, twice in six months it has stopped working. Last time it happened I got it working again but don't remember what I did, but it was a simple fix. Last time I wasted half a day of useless searching that only resulted in suggestions to download some complicated, hundreds of lines of written program that was many years old. I hope someone can help me with a simple fix. </p><p>I just tried to copy and paste a sentence in this post and it would not work. HELP PLEASE! </p>


created: 2021-08-27T08:49:41-07:00
updated: 2021-08-27T11:07:46-07:00
title: Zpomalování rychlosti připojení k internetu (download)
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: cs
answers: 1438653;
creator: vladapesl
content:
<p>Dobrý den, mám internetové připojení 100/100 a firefox zpomaluje rychlost download na 20-40 Mbps, upload běží v pohodě 97,9 Mbps. U ostatních prohlížeču je rychlost dowloadu 90-100 Mbps. Zkoušel jsem vše (restart, základní nastavení, odstranění doplňků ale nic nepomohlo. V čem může být problém, že je download tak nízký? </p><p>Děkuji </p>


created: 2021-08-27T08:44:20-07:00
updated: 2021-08-27T08:44:20-07:00
title: Updated to new version now game site won't load
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: gomescl
content:
<p>I just updated FF to v. 91.02 and this game website will no longer load: </p><p><a href="https://play.gotslotscasino.zynga.com/?l=en-en" rel="nofollow">https://play.gotslotscasino.zynga.com/?l=en-en</a> </p><p>This is the message I get: </p><p>An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: InvalidStateError: A mutation operation was attempted on a database that did not allow mutations. </p>


created: 2021-08-27T08:27:42-07:00
updated: 2021-08-27T12:23:20-07:00
title: Errorcode 55e4-a579-582e-c5e4
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1438666;
creator: patrik8
content:
<p>I got this error-code on my homepage:  55e4-a579-582e-c5e4 and Error 400, The homepage works in Google, Edge, Opera etc but do not work in Firefox. What to do next? </p>


created: 2021-08-27T08:21:28-07:00
updated: 2021-08-27T08:21:28-07:00
title: Autorefresh of home page causes connection error
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: thatbobby
content:
<p>I have a website built with Django which generates reports. Whenever I click on a report, I always get a request for the main/home page 3-4 seconds later (note: main page is a redirect to a login page): [27/Aug/2021 10:39:04] INFO Requesting Report [27/Aug/2021 10:39:05] INFO Report generated [27/Aug/2021 10:39:05] "GET /report/ HTTP/1.1" 200 560729 </p> <ul><li> [27/Aug/2021 10:39:07] "GET / HTTP/1.1" 302 0 </li><li> [27/Aug/2021 10:39:07] "GET /login/ HTTP/1.1" 200 4395 </li></ul> <p>That request is coming from Firefox (verified by Wireshark) but is not a problem because the report has already been displayed. However, when a report takes longer than 3-4 seconds, I get a connection error: [27/Aug/2021 10:39:09] INFO Requesting Report </p> <ul><li> [27/Aug/2021 10:39:12] "GET / HTTP/1.1" 302 0 </li><li> [27/Aug/2021 10:39:14] "GET /login/ HTTP/1.1" 200 4395 </li></ul> <p>[27/Aug/2021 10:39:26] INFO Report generated </p> <hr> <p>Exception happened during processing of request from ('127.0.0.1', 50681) ConnectionAbortedError: [WinError 10053] An established connection was aborted by the software in your host machine </p> <hr> <p>I can also create this error by adding a 5 second sleep to any report. This does not happen in other browsers, and they do not have the main/home page refresh. The only solution I found online was to set accessibility.blockautorefresh to True. That did not help, the refresh still happens. Is there a way to stop the refresh?   Thanks  </p>


created: 2021-08-27T07:46:47-07:00
updated: 2021-08-27T07:46:47-07:00
title: Updated.app
tags: mac-os;desktop;fix-problems;firefox-910;firefox-9101;
product: firefox
topic: fix-problems
locale: en-US
creator: Trekkingfox53
content:
<p>After every Firefox update, why do I get the message that the Updated.app is damaged when I try to open a link? </p>


created: 2021-08-27T07:12:25-07:00
updated: 2021-08-27T08:19:40-07:00
title: Printing via Firefox V91 prints random characters
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438628;
creator: steve.donoghue
content:
<p>I've had this issue since Firefox moved to the new print interface.  If the interface appears as the result of the web page I’m currently visiting having an embedded print button, when I print, either via the print interface directly (after clicking on the embedded button in the web page) or from the Firefox menu, the resultant output is nonsense characters.  I have two printers, and it’s the same on both.  If I save the document as a PDF, it’s correctly formatted and readable.  if I print using the simplified output option, it prints correctly, but obviously doesn't look as good and takes up more pages, but it does work. </p><p>If I use a different browser (Microsoft Edge &amp; Chrome) it prints correctly.  It also prints correctly if a web page has no underlying code specifically for printing.  So if I print the page I’m actually entering this issue on, it prints fine.  I’ve reset the print settings in Firefox but to no avail. </p><p>Any ideas most welcome. </p>


created: 2021-08-27T07:08:57-07:00
updated: 2021-08-27T07:08:57-07:00
title: Access to game stopped. They indicated below......
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: mark_beale
content:
<p>I am trying to play a game and I get this message. How do I resolve this.  Everything was working fine until yesterday. </p><p>An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: InvalidStateError: A mutation operation was attempted on a database that did not allow mutations. </p><p>Thanks </p>


created: 2021-08-27T06:52:16-07:00
updated: 2021-08-27T08:50:36-07:00
title: cntrl-f search on webpage with cr/lf character
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1438632;
creator: mathijs.groen
content:
<p>I have a text on a webpage on 2 lines, which are separated by (invisible) instruction to go to the next line (a so-called "cr/lf"). </p><p>I copy this text (including the cr/lf) from the web page to the clipboard. I activate the search function with "control-f", and I paste this text in the search box, then Firefox finds 0 matches. </p><p>for example: </p><p>line1 line2 </p><p>Between line1 and line2 is a CRLF. </p><p>So, in above example, on the clipboard there is "line1CRLFline2" </p><p>I have the following questions: </p><p>1. Is there a way to overcome this? To find correct search result? (1 match)  2. Is there a plugin/extension available that can handle the above scenario? </p>


created: 2021-08-27T06:47:11-07:00
updated: 2021-08-27T15:45:30-07:00
title: Firefox crashing everytime after closing
tags: desktop;fix-problems;escalate;windows-10;bug_1;shutdowncrash;placessqlite;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438684;1438686;1438693;
creator: fanucweld
content:
<p>bp-74dcfb49-6be0-49a8-9933-c5b0d0210827 	8/27/2021, 8:41 AM 	 bp-bc558b71-8b12-483f-a2c7-d51920210827 	8/27/2021, 8:41 AM 	 bp-bfea7b56-c540-4640-8ab9-9b81d0210827 	8/27/2021, 8:41 AM 	 bp-aac7a4b1-aafd-4084-9fa0-7c3500210827 	8/27/2021, 8:41 AM 	 No one has helped solve this issue thus far. I have tried every suggestion about history and everything im fixing to just uninstall firefox forever if I cannot get one of you to help me. </p>


created: 2021-08-27T06:40:51-07:00
updated: 2021-08-27T06:40:51-07:00
title: Auto Update has not worked for several versions. How to disable
tags: windows-7;desktop;other;firefox-890;
product: firefox
topic: other
locale: en-US
creator: pck24
content:
<p>I noticed for a few updates that FF no longer has functional update. It keeps nagging me but if I click to download it says it cant to go to site an do a manual install.  Even if I have done this the next release causes same problem.  Tired of that nagging but useless pop up.  </p><p><strong>How can I disable that</strong> until there is some indication it might actually work again? </p>


created: 2021-08-27T06:32:55-07:00
updated: 2021-08-27T06:32:55-07:00
title: MAR files for Firefox Dev Edition
tags: linux;desktop;download-and-install_1;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
creator: firefox.accounts1
content:
<p>I found this question from 5 years ago <a href="https://support.mozilla.org/en-US/questions/1097979" rel="nofollow">https://support.mozilla.org/en-US/questions/1097979</a> and it looks like the accepted answer still works today for normal releases of Firefox. </p><p>e.g. this URL works: </p><p><a href="https://download.mozilla.org/?product=firefox-91.0.2-partial-91.0.1&amp;os=win&amp;lang=en-US&amp;force=1" rel="nofollow">https://download.mozilla.org/?product=firefox-91.0.2-partial-91.0.1&amp;os=win&amp;lang=en-US&amp;force=1</a> </p><p>However the URL format for Firefox Developer Edition doesn't seem to accept version strings, so I can't find MARs for devedition </p><p>e.g this URL works for devedition: <a href="https://download.mozilla.org/?product=firefox-devedition-latest&amp;os=linux64&amp;lang=en-US" rel="nofollow">https://download.mozilla.org/?product=firefox-devedition-latest&amp;os=linux64&amp;lang=en-US</a> </p><p>But these two don't (the second would be the pattern for a MAR): <a href="https://download.mozilla.org/?product=firefox-devedition-92.0b8&amp;os=linux64&amp;lang=en-US" rel="nofollow">https://download.mozilla.org/?product=firefox-devedition-92.0b8&amp;os=linux64&amp;lang=en-US</a> <a href="https://download.mozilla.org/?product=firefox-devedition-92.0b9-partial-92.0b8&amp;os=linux64&amp;lang=en-US" rel="nofollow">https://download.mozilla.org/?product=firefox-devedition-92.0b9-partial-92.0b8&amp;os=linux64&amp;lang=en-US</a> </p><p>Presumably MAR files are available for devedition? </p>


created: 2021-08-27T06:20:11-07:00
updated: 2021-08-27T09:58:07-07:00
title: Cut and paste
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438634;1438643;
creator: ejstruan
content:
<p>Just in past couple days I can no longer cut and paste text. My guess is that this is because of an Office update yesterday. When I try to cut, a small window pops up that is meaningless. It asks for "key" and then won't let me specify a number. When I try to paste, same sort of issue . . . up pops the box and asks for the key. </p><p>Any ideas on how to solve this? </p><p>Eric Johnson </p>


created: 2021-08-27T05:47:03-07:00
updated: 2021-08-27T05:47:03-07:00
title: website index issue
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: naveedapk512
content:
<p>Hello  my website index in mozilla and my article not index in mozilla.whats tha problem how can i fixed this issue. <a href="https://instituterank.com" rel="nofollow">https://instituterank.com</a> </p>


created: 2021-08-27T05:24:49-07:00
updated: 2021-08-27T05:24:49-07:00
title: Firefox keeps crashing on Windows 10 (2)
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: francescolonardo
content:
<p>Hi there, I have already asked here for help for this problem: <a href="https://support.mozilla.org/en-US/questions/1303164" rel="nofollow">https://support.mozilla.org/en-US/questions/1303164</a> but time has passed, I changed SSD, reinstalled Windows 10 and no longer use BitDefender as AV. Unfortunately, Firefox continues to crash continuously. I've been using Chrome for months now, but I'd like to go back to Firefox. </p><p>This is the list of submitted crash reports: bp-4a4b5bd9-487f-43d8-a19a-bb90d0210826 bp-9f219059-bc88-4ef8-974a-177080210826 bp-b6cffa64-c4dd-4272-8cfd-156420210820 bp-88cc37a7-e59f-46f1-a2d7-ee88f0210820 bp-7500aa9e-c3e2-485a-8875-620000210820 bp-43546d37-8edf-465f-a8ec-812da0210820 bp-4d4fc5ae-fa46-4ce3-9fca-531450210819 bp-20844690-e9a0-4948-9ea6-26e900210721 bp-9629e702-1031-444f-8001-0f4bd0210721 bp-d5ec860e-a507-4de7-9b83-6f3830210721 bp-516a42e7-faac-46f3-8cf4-6989e0210720 bp-126acbe9-39e5-40a6-8a96-1e9060210720 bp-fc0796cc-dd37-4b0f-99b9-e14890210720 bp-15799d47-1f4e-4b08-be8f-ef0180210720 bp-60d82bda-3052-40c5-9a5f-a9b240210827 bp-89cf2028-5ef9-413f-826f-89d370210827 bp-64bd1b02-20b5-407d-b6f0-79d5e0210827 bp-1eae3b8e-e79c-48bd-b229-9bd9d0210827 bp-acb749b9-0690-4460-9097-1eb120210827 bp-5102c053-28c1-412e-80d2-807da0210827 bp-09ee6094-f4f6-40c1-a2db-9bbb20210827 bp-45f67a18-af4b-40a1-a1be-e8ee60210827 bp-0f161e72-f655-454b-a9ed-86ef20210827 bp-be4c9a36-c95c-4a9c-9057-e03af0210827 bp-2d6f4d8b-402d-4711-afdb-54bef0210827 bp-3fea8f23-e39f-4edf-8b49-a03ed0210827 </p><p>Could you give me a hand? Thanks. </p>


created: 2021-08-27T05:23:07-07:00
updated: 2021-08-27T05:23:07-07:00
title: windows 11 snap layouts no funciona con firefox
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: es
creator: josedanielcruzc
content:
<p>siempre tengo firefox actualizado y recientemente actualice w10 a w11, pero firefox es la unica aplicacion que no tiene soporte para W11 Snap Layouts, ¡esto me hace pensar que desde Firefox se debe implementar algo! o tal vez ¿deba configurar algo? o en w11 deben tener algo en cuenta para habilitar Firefox para esta funcionalidad. </p>


created: 2021-08-27T05:13:08-07:00
updated: 2021-08-27T16:47:07-07:00
title: Amazon Login
tags: websites;mobile;
product: firefox
topic: basic-browsing-firefox
locale: en-US
answers: 1438712;
creator: vera.loessin
content:
<p>Hello, since one week it is impossible for me to login at <a href="http://amazon.de" rel="nofollow">amazon.de</a> from my Windows Laptop with WLAN Connection. After entering my Username and password, i do not come it at <a href="http://amazon.de" rel="nofollow">amazon.de</a>.  I have to connect my laptop via network cable with the router. Then it works. What can i do, that it works again with WLAN ? I have an Apple Tablet to and from there the login works. So i think the reason for my problem is not at <a href="http://amazon.de" rel="nofollow">amazon.de</a> ? Sorry for my unprofessional english :-) Is there anyone who has an idea? V. </p>


created: 2021-08-27T04:56:03-07:00
updated: 2021-08-27T05:00:07-07:00
title: Firefox 91 menu button not working
tags: linux;desktop;other;ubuntu;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438607;
creator: habana73
content:
<p>Problem appeared in the last few days so I assume it is due to the recent update - 91.0.2 </p><p>Clicking the Menu button (3 bars), the button goes grey but the application menu does not appear. If I move the mouse around, I see flashes of the menu but that's all. A graphics problem? </p><p>I have also found that copying and pasting is inconsistent. Sometimes it works sometimes it doesn't. Sometimes it flashes. No problem in Thunderbird or other applications. </p><p>I have tried reinstalling Firefox - no difference I have tried Firefox in Safe Mode - no difference </p><p>Linux Ubuntu 21.04 Gigabyte B360M HD3 with integrated graphics </p><p>Any advice gratefully received </p>


created: 2021-08-27T03:57:44-07:00
updated: 2021-08-27T03:57:44-07:00
content: <p>我的浏览器打开或者新建新标签页就会一直弹出下载框，当我关闭浏览器后就不会持续弹出了 </p>
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: z7xinseven
title:
我的浏览器打开或者新建新标签页就会一直弹出下载框 When my browser opens or creates a new tab, the download box will always pop up


created: 2021-08-27T03:09:58-07:00
updated: 2021-08-27T09:00:28-07:00
title: Firefox no longer working on some websites
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1438603;1438604;1438608;1438609;1438636;
creator: suzette_lundberg
content:
<p>The past week I have not been able to access websites that I was able to access. These are websites that I regularly visit. All of a sudden, website does not load and I get an error message that Firefox is blocking the website. I have tried to correct by adding to safe list and this does not work either. This is becoming a very serious issue as I am leaning toward finding another brower that I do not keep having these issue with. Then, I try to contact Firefox and I get the run-around to multiple locations and this is what I get for answers???  Bad service. </p>


created: 2021-08-27T02:32:30-07:00
updated: 2021-08-27T02:32:30-07:00
title: New tabs
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
creator: dorfbenziner
content:
<p>Hi community, i have a problem with new tabs. My settings "start with user defined page" with <a href="http://www.google.de" rel="nofollow">www.google.de</a> is working, When i open a new tab, the google website doesn´t appear, only the firefox search will open. How can I get the tabs open with <a href="http://google.de" rel="nofollow">google.de</a>, same as firefox starts? Settings of the tabs are firefox start page standard. Thank you, Greets </p><p>Windows 10 prof/ firefox Version 91.0.2 (64-Bit) </p>


created: 2021-08-27T02:22:34-07:00
updated: 2021-08-27T02:22:34-07:00
title: Valkoinen palkki yläreunassa
tags: desktop;customize;windows-8;firefox-910;firefox-9102;
product: firefox
topic: customize
locale: fi
creator: rane58
content:
<p>Olen valinnut Firefoxin asetuksista tumman teeman se ei "ylety" aivan näytön yläreunaan, vaan jää valkoinen reuna aivan ylös valikko/kirjanmerkkipalin yläpuolelle... -Ärsyttää... Ps. Ei antanut ottaa kuvakaappausta aivan sieltä ylhäältä valkoisesta palkista... </p>


created: 2021-08-27T01:38:07-07:00
updated: 2021-08-27T01:38:07-07:00
tags: desktop;other;windows-10;firefox-910;firefox-9102;
product: firefox
topic: other
locale: en-US
creator: abbyjgibson
title:
After smooth scrolling down a PDF, left clicking to stop smooth scrolling makes the PDF skip forward 5-15 pages

content:
<p>I often read books etc in PDF form using the Mozilla reader, and I typically click the scroll wheel to enable smooth scrolling so I don't have to use the wheel to scroll down. However, after I have been doing this for at least a few minutes, there is an 80% or so chance of experiencing a problem. When I left click on the page to disable smooth scrolling, the PDF will flicker and instantly have skipped forward about 10 pages. If I use the right click or scroll wheel to disable smooth scrolling it won't happen, but then left clicking on the page makes it skip ahead the same way. It gets frustrating having to scroll back so frequently, especially if I forgot to note which page I will have to scroll back to </p><p>I've tried reinstalling Firefox etc but I can't think of what could be causing this issue and how to fix it as it doesn't seem to be addressed online anywhere </p><p>Would be grateful for some help! </p>


created: 2021-08-27T01:08:36-07:00
updated: 2021-08-27T15:12:17-07:00
title: Browser search in the wrong place
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1438589;1438696;
creator: zalm
content:
<p>Some recent changes to FF have changed my home screen so when I start typing into google search in the google page, it instead appears in the URL bar at the top of the page along with a whole list of suggestions that I may or may not want, but are impossible to get rid of.  When I finish typing and when I hit enter, it picks one of them and then I have to hit enter again to actually search.  </p><p>Why can't I just have my text enter into the google search on the webpage so that I only have to hit enter once?    This is pretty recent, in the last few updates. I've played around with settings but nothing seems to move my text back down out of the address bar into the webpage.  </p><p>Screen shot shown </p>


created: 2021-08-27T01:07:50-07:00
updated: 2021-08-27T01:07:50-07:00
title: Firefox GPO to set New Tab URL
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: hthnightwolf
content:
<p>Dear Community. </p><p>for some weeks now I am successfully managing all our Firefox Installations at our company via GPO templates. Now we plan to implement a start page for everyone aswell as a new tab page. This works perfectly for Edge and Chrome but Firefox gives me a headache. </p><p>I can not find any option to set a custom URL as new tab page for Firefox via GPO. All I can do is to configure this crappy Pocked-SPAM Firefox Startpage (of course I deactivated that first thing for eveyone). But that's not what I need. I need to set a custom URL for the NewTab, I know it was possible in earlier versions but I can not find it anymore. Neither in the GUI nor in the prefs nor in the GPO templates. </p><p>Can anyone help? </p>


created: 2021-08-27T01:07:05-07:00
updated: 2021-08-27T02:19:19-07:00
title: How To Enable VAAPI In Firefox 91.0.1 64 Bit?
tags: linux;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1438591;
creator: radhitya
content:
<p>Hello, how to make my vaapi work when i see youtube videos in Firefox 91.0.1? I tried change some flags, example </p> <ul><li> media.ffmpeg.vaapi.enabled = true </li><li> media.ffmpeg.vaapi-drm-display.enabled = true </li><li> media.ffvpx.enabled = false </li></ul> <p>and it doenst work.. </p><p>but my vaapi work with my brave browser (chromium 93 build) </p>


created: 2021-08-27T00:46:45-07:00
updated: 2021-08-27T00:46:45-07:00
title: RE: Pop up windows for websites have no menu bar, how do I get it to show?
tags: linux;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: firefox1522
content:
<p>Is this advice still valid for current Firefox versions?: <a href="https://support.mozilla.org/en-US/questions/740634" rel="nofollow">https://support.mozilla.org/en-US/questions/740634</a> </p><p>I toggled every dom.disable_window_open_feature. option and it didn't make any difference. </p><p>Parent window has all the extension icons, child window does not. I need to invoke the uMatrix options [probably] to get the Google signin to work. </p><p>Version 78.12.0esr. </p>


created: 2021-08-26T22:11:32-07:00
updated: 2021-08-27T16:44:03-07:00
title: Tab title causes resizing of tab content
tags: linux;desktop;tabs;ubuntu;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1438582;1438601;1438695;1438711;
creator: smalex9
content:
<p>When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize too. For example youtube starts resizing video window height and width - and this is very annoying.  How do I remove 'playing' text from tab FOREVER? </p>


created: 2021-08-26T22:08:13-07:00
updated: 2021-08-27T03:09:26-07:00
title: new tab no navigation
tags: windows-7;desktop;tabs;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1438583;1438599;
creator: pwdoe01
content:
<p>Hello, I need advices. When I open a new tab in firefox I can't navigate anywhere. If I put an address site it won't try to load it (navigate to it) and if I click an address in my bookmark it won't navigate at all either. The first page I open everything is going good, navigate and so on, but with all others new tabs nothing happens. </p><p>Do I do something wrong? </p><p>Thank you for your help. Best regards and thanks for your job to all of you. </p>


created: 2021-08-26T21:19:14-07:00
updated: 2021-08-26T21:19:14-07:00
title: That 5 Billionth Search Scam
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: tahirjnaim
content:
<p>Did a search and clicked <a href="https://foreverfuture.net/20x0mox/talking-heads-head-in-the-clouds" rel="nofollow">https://foreverfuture.net/20x0mox/talking-heads-head-in-the-clouds</a> </p><p>Somehow that's not where I went.  </p><p>Instead the page opened with confetti and I didn't see the URL, but it said I had just conducted the 5 billionth search using Firefox! That seemed unlikely, so I immediately closed the tab.  </p><p>Then I began to wonder. Had I perhaps actually conducted the 5 billionth search and did a non-profit like Mozilla want to make me wealthy?  </p><p>So I logged into my Firefox account (had to reset the password). Nothing in my inbox.  </p><p>Did a search and I am not alone!  </p><p>I reran the search and clicked again. This time I can see the proper page and it's gibberish. Indexed by Google over a decade(!) ago. Time to report it and run some scans locally.  </p><p>Fingers crossed. </p>


created: 2021-08-26T20:54:57-07:00
updated: 2021-08-27T12:43:59-07:00
title: How to set ssb i fireffox??
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1438590;1438673;
creator: goingdfreal
content:
<p>Is SSB still working in Firefox? I would like to install websites as apps at my PC. I like it very much and it was why I've moved from Vivaldi. But now it doesn't work at me.  Pleaase help me </p><p>Ps: my Firefox's version is 91.0.2 </p>


created: 2021-08-26T19:24:15-07:00
updated: 2021-08-26T19:24:15-07:00
title: ERROR : "Hash not found" - with Firefox 91.0, 91.0.1 and 91.0.2.
tags: windows-7;desktop;download-and-install_1;firefox-900;firefox-9002;
product: firefox
topic: download-and-install
locale: en-US
creator: mikecorbeil
content:
<p>I always prefer to download updates myself, to then upload each to <a href="http://VirusTotal.com" rel="nofollow">VirusTotal.com</a> to see what the results are from the many scanners VT uses, before installing any software obtained from over the Internet.  VT always begins the upload to the VT website by checking for a hash and this worked prior to Firefox 91.0.x, but has failed for all three updates since the last version before 91.0, so failing for 91.0, 91.0.1 and 91.0.2.  The same thing also happens with Thunderbird 91.0.1 from <a href="http://Thunderbird.net" rel="nofollow">Thunderbird.net</a>, adding this note in case you can communicate regularly with the TBird team. </p><p>I'm glad to do the downloads, verifications and installs myself, for if anything ever goes wrong, then I have the downloaded installers to just re-install Ffx.  But given that a hash isn't found for the downloaded 91.0.x updates, then I of course wonder what Mozilla is using when performing automatic updates.  After all, what we download surely should be what Mozilla uses as well.  So, I'll definitely stick to my preferred way of doing updates and definitely hope that this missing hash problem gets corrected very soon. </p><p>My current browser is still 90.0.2.  It definitely is a "bit" buggy, flaky, often quite annoyingly so, but its hash was found and is still found by VT, so .... </p>


