# 2021-yearly-ff-questions-en-us

created: 2021-04-22T16:10:45-07:00
updated: 2021-04-22T16:10:45-07:00
title: Orange yellow boarder?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: benpreston555
content:
<p>When I go to look something up in the search bar at the top there's this weird yellow boarder around the url bar. Even when i ctrl+f to find something that has the yellow bar too. I reinstalled firefox, opened it in safe mode too, but it still doesn't go away. Does anyone know about this? Thank you. </p>


created: 2021-04-22T15:57:35-07:00
updated: 2021-04-22T15:57:35-07:00
content: <p>How to make it go away? It is annoying. It appeared today after the most recent update. </p>
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: szigmarton
title:
Firefox icon in Win10 shows green status on taskbar - as if a download or an install would still be in progress


created: 2021-04-22T15:57:07-07:00
updated: 2021-04-22T15:57:07-07:00
title: OMG WHY DO YOU MAKE IT SO HARD TO FIND THE LINK TO "ASK A QUESTION"?
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: bard2
content:
<p>Having wasted 20 mins on this problem and getting nowhere with this "help:" </p> <h5 id="w_">=</h5> <p>"the-edmeister </p><pre>   Moderator </pre> <p>3/2/20, 2:07 PM Right where you posted that question / inquiry. Users are expected to first attempt to find an answer via the Help Topics </p><p>The entry point is here: <a href="https://support.mozilla.org/en-US/products/firefox" rel="nofollow">https://support.mozilla.org/en-US/products/firefox</a> after clicking on Help Articles &gt; Firefox which sends you to.  Frequent Help Topics. Select something there to be able to access the Knowledge Base to find an answer yourself. </p><p>Then if you can't find a suitable answer you will have the opportunity to Ask a question." </p> <h5 id="w__2">==</h5> <p>NOPE. SEE IMAGES.  </p><p>I had to google it. And for the record the advice above was useless even after following the ---&gt; "Frequent Help Topics. Select something there to be able to access the Knowledge Base to find an answer yourself." advice. </p><p>GEEEEZ NO I can waste more of my time figuring out why YouTYube Comment replies don't load, Firefox doesn't open new pages in tabs (despite being set to) and why this browser won't even quit.? </p><p>I used to use Firefox for a decade plus but stopped because it became a buggy useless piece fo software. </p>


created: 2021-04-22T15:55:47-07:00
updated: 2021-04-22T15:55:47-07:00
title: Firefox shows blank white page for all tabs, unsuable
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: Chop-Suey
content:
<p>Firefox shows a blank white page for every tab and nothing seems to fix this. I cannot access the options menu, it simply won't open when I click it. </p><p>I have tried: </p><p>Opening it in the troubleshooting mode Refreshing firefox (resetting it to the default) Uninstall and reinstalling Uninstalling, removing any folders relating to firefox from appdata, and then reinstalling </p><p>Nothing works. It's still unusable, and I don't really want to use chrome or edge. Any help is appreciated. </p>


created: 2021-04-22T15:46:46-07:00
updated: 2021-04-22T16:41:18-07:00
title: Addon for Automated Screenshots every X minutes
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1407826;1407832;1407834;1407836;
creator: yourfriend0
content:
<p>Hi, </p><p>I was looking at basically entire collection of addons with different keywords and it seems like I'm still overlooking something. Everything I found, related to taking the screenshots, is based on manual click within an addon but this is NOT what I'm looking for. </p><p>Instead, what I would like to do is to define exact URL link and quantity of minutes. Then, assuming that Firefox is running, the addon I'm asking for would automatically take a screenshot every defined quantity of minutes on that defined URL webpage and save it on hard drive on exact defined folder. </p><p>The webpage I'm (mostly) interested for contains dynamic numerical values that are in average changing approximately four times per second. I don't need every second, not even every minute. I would take automated screenshots around 96 times per day which is one screenshot every 15 minutes. But quantity of minutes could be changed by me. </p><p>Additional problem is that wanted view of the webpage is where scrolling element is approximately on the middle of webpage content. Having said that, I definitely don't want that screenshots are taken from the top because in this case, on screenshot would be missing important graphical data. Solution could be that, instead of image based screenshot, entire webpage is copied into a PDF screenshot every X minutes and file saved. That would assure me that needed content is saved. </p><p>The reason why I'm looking for such tool is because I would like to compare the graphical <em>non-stop</em> 24 hours per day changing numbers. Compare them between two different moments in the past. The website is not saving past values so screenshots are the only solution. </p><p>I have already seen several different addons related to screenshots but neither of them is offering everything I mentioned: </p><p>- automated taking and saving (downloading) with or without my presence in a form of (usually) browsing other websites - ability to define URL so screenshots are taken automatically from this URL - ability to define frequency (one screenshot per every X defined minutes) - automated saving on hard drive </p><p>Could anyone please tell me what should I use for that? </p><p>Thank you in advance. </p>


created: 2021-04-22T15:28:35-07:00
updated: 2021-04-22T15:49:14-07:00
title: How do I give feedback?
tags: desktop;beta;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1407823;
creator: whall1
content:
<p>Currently on Firefox Developer Edition 89.0b2, clicking menu &gt; Help &gt; Submit Feedback, takes me here: <a href="https://mozilla.github.io/imo-placeholder/" rel="nofollow">https://mozilla.github.io/imo-placeholder/</a> </p><p>It's a blank "Coming Soon" page with no information. </p><p>I'm experiencing usability problems with the new theme and I'd like to share what I'm experiencing. </p>


created: 2021-04-22T15:27:57-07:00
updated: 2021-04-22T16:00:01-07:00
title: How do I revert to the PREVIOUS version of Firefox
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1407828;
creator: RBL-X
content:
<p>Hi, I accidentally DLed FF88 without checking the details w/r/t functionality. </p><p>Several of the changes severely compromise my ability to use FF for my job. </p><p>Examples are the 'view image' which is now gone from right-click and replaced with 'open image in new tab' --this disrupts my work flow.  And 'save image to pocket' etc is not useful for me, but happens to be right where I normally click on another function.   </p><p>Is there a relatively seamless way to undo the FF88 'upgrade' ?  TIA </p>


created: 2021-04-22T15:24:31-07:00
updated: 2021-04-22T15:24:31-07:00
title: "Open image" replaced with "Open image in new window", how do I fix it?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: Nekomimi
content:
<p>Something broke in my browser. For last day or two whenever I try to open an image to see it in full details etc, it instead opens new tab. Then I realized that description of this basic option changed to what it does now, as well, so I assume this is some sort of new feature. </p><p>How do I revert it? Do I need some sort of plugin? If yes, is there plugin that outright replaces this new, worse functionality with old, better one? If not, can someone message me when such plugin exists? </p>


created: 2021-04-22T14:30:20-07:00
updated: 2021-04-22T14:30:20-07:00
title: Firefox 88 has mouse wheel problems when zooming in Miro.com collaboration boards
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: john585
content:
<p><a href="http://Miro.com" rel="nofollow">Miro.com</a> is an online collaborative whiteboard. When using the mouse, the scroll wheel is used by the site to zoom in/out of the whiteboard. As of Firefox 88, the speed at which zoom occurs on this website when using the mouse wheel is much faster than in previous releases of Firefox, causing the zoom steps to be much too large too fast. This has made it difficult to use this site. </p><p>Note that I'm not talking about Firefox magnification zoom, but about how Firefox is passing mouse wheel information to the <a href="http://Miro.com" rel="nofollow">Miro.com</a> website for use in their whiteboard zoom feature. </p><p>Other users on the Miro community board are reporting they fixed this issue by reverting to Firefox 87: </p><p><a href="https://community.miro.com/ask-the-community-45/i-want-to-wheel-zoom-in-smaller-steps-how-3526?postid=18974#post18974" rel="nofollow">https://community.miro.com/ask-the-community-45/i-want-to-wheel-zoom-in-smaller-steps-how-3526?postid=18974#post18974</a> </p>


created: 2021-04-22T14:25:45-07:00
updated: 2021-04-22T14:25:45-07:00
title: Criar conta Firefox
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: pt-BR
creator: vinnypenteado
content:
<p>Boa noite! Tenho várias contas Gmail. Tentei usar uma delas, cuja senha sei muito bem.. ao tentar logar no FF, o sistema rejeitou a senha e não permitiu que eu criasse a conta. Usei outra e funcionou perfeitamente. Fiquei sem saber o motivo da rejeição na primeira opção de conta. Agradeço se puderem ajudar a identificar o motivo. </p>


created: 2021-04-22T14:22:04-07:00
updated: 2021-04-22T15:07:37-07:00
title: Blackouts On Screens
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407813;
creator: frederickwinters
content:
<p>During searches, opening email or anything else I get these parts of pages that are blacked out. Some times they will go ways when scrolling but mostly I have to highlight a sentence, click and goes away. </p><p>I do not know how else to describe it. </p><p>I like the new features and way that Firefox works and have always enjoyed the security an anonymity.  </p><p>Does not happen with other browsers. Computer is up to date and runs great, not that that should matter. </p><p>Firefox version. 88.0,  Windows 10 up to date. </p><p>images attached. </p><p>Any thoughts? </p><p>Thanks </p>


created: 2021-04-22T13:31:23-07:00
updated: 2021-04-22T13:35:12-07:00
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407772;1407773;
creator: reisold
title:
Firefox 87 suddenly won't start.  Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll was not found.

content:
<p>How do I fix this? Firefox won't start (it did a few days ago). </p><p>Version 87 running on Windows 10. </p><p>Error Msg:  The code execution cannot proceed because VCRUNTIME140_1.dll was not found. </p><p>There is a file: VCRUNTIME140.dll in the C:\Program Files\Mozilla Firefox folder. </p><p>I reinstalled Firefox but that didn't help. </p>


created: 2021-04-22T12:45:20-07:00
updated: 2021-04-22T14:16:21-07:00
title: Having trouble connecting with www.i-say.com surveys. They cannot get through to me swith surveys.
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407784;
creator: CorkysDad
content:
<p>Typed-in "OTHER"; don't know how to solve problem.  <a href="http://www.i-say.com" rel="nofollow">www.i-say.com</a> member for over 12 years. Now, when I open a i-say survey, it doesn't come to me. I-say tells me FIREFOX won't allow their survey into my computer. I've spent almost 20 hours trying to fix problem (I'm not computer literate).  Something happened in FIREFOX during their last upgrade and I don't know how to fix it..  Can someone help me with "very simple" instructions?  Thank you/ </p>


created: 2021-04-22T12:41:35-07:00
updated: 2021-04-22T12:41:35-07:00
title: awesomebar: allow narrow interpretation of search terms
tags: linux;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: 1-dimensional_box
content:
<p>I have been a fan of the awesomebar for quite some time; tab selection using <strong>%</strong> enables progress after chaotic web surfing and bookmark searching using <strong>*</strong> circumvents the need of retracing already known websites. (I have removed suggestions and history though, I find that those are mostly in the way.) </p><p>One limitation for me as a programmer is that while searching for <strong>Python</strong> helps me find the correct bookmarks, including <strong>C</strong> in a search is not helpful, as a <strong>c</strong> anywhere in a bookmark will give a hit. This even goes for '.com'! The same problem occurs when searching for bookmarks in the bookmark library.  </p><p>My suggested improvement would be to allow search terms to be interpreted narrowly. This could be done by adding quotes, for example <strong>"C"</strong> (single quotes could also work).  </p><p>Is this already possible in some way? And if not, where would be the best place to suggest the improvement? [<a href="https://support.mozilla.org/en-US/forums/contributors/714711|Mozilla's" rel="nofollow">feedback page reads "Please check back soon"</a>] ( and I'm not sure whether this suits the Bugzilla platform. </p>


created: 2021-04-22T12:39:39-07:00
updated: 2021-04-22T14:27:27-07:00
content: <p>see subject bubaboo@verizon.net </p>
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1407770;1407792;
creator: bubaboo
title:
firefox was re-loaded. My old printer interaction screens are replaced. How do I get the old screens back ?


created: 2021-04-22T12:31:06-07:00
updated: 2021-04-22T14:17:26-07:00
title: Initiating PayPal
tags: desktop;fix-problems;windows-81;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407786;
creator: gshillington
content:
<p>When using Paypal to pay for a purchase, from EBAY, the login screen for Paypal hangs, is not displayed,  It does work when using IE (last version).  It did work properly up to a couple of weeks ago. </p>


created: 2021-04-22T12:00:38-07:00
updated: 2021-04-22T14:20:30-07:00
title: Browser Display Issues
tags: desktop;fix-problems;needsinfo;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407774;1407776;1407788;
creator: mghaly
content:
<p>Hello, </p><p>Since the last windows update, I have been having trouble with Firefox. Please see attached images for example. I have tried a refresh and even a re-install of the browser but no resolution. </p><p>I appreciate your help. </p>


created: 2021-04-22T11:58:38-07:00
updated: 2021-04-22T13:06:20-07:00
title: Print size problems
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407768;
creator: sherida23
content:
<p>when i print, it's too small or too large. it doesn't seem to matter if I do everything that is suggested, it still doesn't print the correct size. Either half or more of the page is off or the print is too small. I usually have to make it down to 30% to fit the paper size in print preview. 30% is way too small.  Help please. I've been putting up with this quite some time now and it's frustrating. </p>


created: 2021-04-22T11:43:08-07:00
updated: 2021-04-22T11:43:08-07:00
title: DRM problems Criterion channel
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: william.jex
content:
<p>Can't make this work. DRM is marked on, in Firefox 88, MAC OS 13. .. Works with Safari, same system.  But prefer FF always. </p>


created: 2021-04-22T11:42:49-07:00
updated: 2021-04-22T14:18:31-07:00
title: Firefox updated to 88 last night and now I can't get into any sites!
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1407787;
creator: bogies
content:
<p>Firefox updated to 88 last night and now I can't get into any sites and I can't download Firefox 87! I'm forced to use Safari! HELP! </p>


created: 2021-04-22T11:18:00-07:00
updated: 2021-04-22T11:51:26-07:00
title: Bookmark dropdown menu disappears under Windows taskbar
tags: desktop;beta;bookmarks;windows-10;firefox-890;mr1;
product: firefox
topic: bookmarks
locale: en-US
answers: 1407759;
creator: gmkorn1
content:
<p>Hi there! Some background info: I have a desktop PC. I just got the newest firefox update. ...Thanks; I hate it. And they've altered the way the bookmarks look. So now the bookmarks drop-down menu is so long that I have to scroll down to see everything on it, (I didn't have to before).  And what's worse is that sometimes one moment it will be over the Windows taskbar that's at the bottom of my screen and suddenly it will disappear UNDER the taskbar where I can't see everything and I struggle to access anything with my mouse. It's SO aggravating.  How do I fix this?? </p>


created: 2021-04-22T11:09:10-07:00
updated: 2021-04-22T11:09:10-07:00
title: What's up with the new icon for the Firefox account?
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: Odin3
content:
<p>I see the icon for my Fx account is now a T in a circle. Why? What does the T represent? What was wrong with the old icon? </p>


created: 2021-04-22T10:43:37-07:00
updated: 2021-04-22T10:43:37-07:00
title: időnként összeomlik,nem tudom miért...a youtube super...
tags: desktop;fix-problems;windows-81;firefox-880;
product: firefox
topic: fix-problems
locale: hu
creator: joospista
content:
<p>időben 2021-et írunk,fejlett technika,nem jelenhet problémát-ezt nem tudom ide írhatom...felturbozott cortana magyarul ! </p>


created: 2021-04-22T10:34:39-07:00
updated: 2021-04-22T14:39:34-07:00
title: WidevineCdm Crash
tags: desktop;fix-problems;escalate;esr;mac-os-x-109;bug_1;widevine;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407790;1407796;
creator: jennifer.juba
content:
<p>When I try to use a platform like Netflix i get repeated error messages that WidevineCdm has crashed. This happens also in other browsers. I am not very tech savvy, but I've tried all the solutions I was able to understand on here and through Google, but nothing seems to fix the problem. Can any one advise? </p><p>Not sure if this helps, but here is one of the many crash reports I've sent: <a href="https://crash-stats.mozilla.org/report/index/75e61622-4282-4a83-b86e-9861a0210422" rel="nofollow">https://crash-stats.mozilla.org/report/index/75e61622-4282-4a83-b86e-9861a0210422</a> </p>


created: 2021-04-22T10:23:11-07:00
updated: 2021-04-22T10:23:11-07:00
title: 'Bookmark this page' is missing from Bookmarks dropdown menu
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: shawnaf
content:
<p>Firefox updated itself two days ago and now 'Bookmark this page' is no longer listed in the Bookmarks drop down menu. I want it replaced. Just as it was. LIKE THIS: Click on Bookmarks, select 'Bookmark this page' or Edit this bookmark' , select 'Done'. Then I am finished with that particular bookmark. I know all about the "bookmark star" procedure - not interested. The question is simply how to put 'Bookmark this page' BACK WHERE IT WAS? In the 'Bookmarks' drop down menu. Nothing else, just this one thing. I have read too many post with out seeing a solution to this exact question that I and others are asking. Thanks for anyone's help </p>


created: 2021-04-22T10:18:14-07:00
updated: 2021-04-22T10:18:14-07:00
title: Widevine CDM 4.10.2209.1 update April 21, 2021, crashes every time in Firefox 78 browser
tags: desktop;customize;escalate;mac-os-x-109;bug_1;widevine;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: drewmmm
content:
<p>The Widevine CDM 4.10.2209.1 plugin crashes every time in Firefox 78 browser. Was updated on April 21, 2021, maybe it's a bug? I'm not able to uninstall the plugin. Any help would be appreciated, thank you! </p>


created: 2021-04-22T10:17:44-07:00
updated: 2021-04-22T10:17:44-07:00
title: What happened to view image and view video? I don't want to open them in a new tab.
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: Soulwynd
content:
<p>Is there an option to get the old behavior back? When I'm browsing for reference images and I want to just have an image or video in a window I could just right click and use view image/video. Now it's open in a new tab. </p><p>You essentially just added one useless click to the whole thing which is me having to close the tab the image came from. </p><p>If you answer with, "You can just use copy image link and paste it in the same tab." You just turned what was right click then left click into right click, left click, move mouse over, click to highlight the address, ctrl+v </p><p>When I have to do this to hundreds of images every day, every single little click counts. </p><p>So, can I restore the old and better functionally? And really, when you do these changes, give an option to keep the old method or keep both.... Gesh... </p>


created: 2021-04-22T10:05:03-07:00
updated: 2021-04-22T10:46:06-07:00
title: Firefox not working at all.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407724;1407726;1407737;
creator: jbriordan
content:
<p>Was deleting bloatware, being very careful of course. Somehow VCRUNTIME140_1.dll got deleted/corrupted. Firefox could not find the dll file. Found, and installed new dll file. I can download and run browser, but the bookmarks I have left after install don't work, starting Firefox in safe mode was no help. Trying to change profile, typing about:profiles in address bar does not take me anywhere. I have uninstalled and reinstalled Firefox many times, to no avail. I'm turning to you for help, suggestions please. </p>


created: 2021-04-22T09:48:12-07:00
updated: 2021-04-22T09:48:12-07:00
title: WidevineCdm plugin crashing
tags: desktop;fix-problems;escalate;mac-os-x-109;bug_1;widevine;
product: firefox
topic: fix-problems
locale: en-US
creator: Kat7716
content:
<p>Hello, </p><p><br> since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" <a href="http://waipu.tv" rel="nofollow">waipu.tv</a>. I have already re-installed firefox etc, it just won't work. </p><p>I have submitted several crash reports, this is the latest: bp-7bc4b8a4-e59b-4f7e-a840-7c0720210422 </p><p>See screenshot of "crashed"-notice below. </p><p>What can I do to fix this? </p>


created: 2021-04-22T09:34:34-07:00
updated: 2021-04-22T14:45:14-07:00
title: Unable to sign in to my email account for Spectrum (Charter.net) using Firefox
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1407800;
creator: ddjones81259
content:
<p>Unable to sign in to my email account for Spectrum (<a href="http://Charter.net" rel="nofollow">Charter.net</a>) using Firefox.  Other browsers work.  I called tech support at Spectrum and they told me this is a known problem with firefox that they get regular calls about.  They are advising customers to use a different brower and do not know what is causing the problem or if it will get fixed.  Clearing the startup cache for Firefox DOES NOT fix the problem for me.  Running the current version of Windows 10 64 bit pro version on a 4 month old HP Pavilion laptop.  Firefox has adblock installed. </p><p>Since Charter is aware of the problem and is solving it by telling people not to use Firefox, I'm wondering if anyone knows anything about this and has a solution.  I cleared the startup cache several times and that didn't change anything. </p>


created: 2021-04-22T09:11:12-07:00
updated: 2021-04-22T09:11:12-07:00
title: 89.0b2 Revert new tab design
tags: linux;desktop;beta;tabs;firefox-890;
product: firefox
topic: tabs
locale: en-US
creator: q3.max.2011
content:
<p>Today I updated my Firefox Developer Edition to version 89.0b2 and now I just can not look at this browser anymore, "Inspired new tab design" is taking too much space and now became largest and at the same time least information-dense panel in my entire desktop! I searched around the web for a bit in hopes that I will find a theme or an add-on that will revert this particular change but no luck. I really want to revert to old UI look (at least tabs bar), there should be default theme or option to get back to old style. After some investigation I found userChrome.css but don't really want to install it (maybe this is actually the way of doing this kind of styling). Please help me revert UI design to old one. </p>


created: 2021-04-22T09:00:10-07:00
updated: 2021-04-22T09:00:10-07:00
title: -new-window Command Randomly Runs Causing Large CPU Spike (Linux)
tags: desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: ss8607196
content:
<p>(Pop!_OS distro used) I use a handful of resources to monitor my laptop's resources. The attached image is from the htop command (note that I've been using the laptop at most an hour, and it was compltely powered off before. Unsure why it says such high times.).  Over the past four-ish months, I've seen firefox's new-window command (/usr/lib/firefox/firefox -new-window) function very strangely.  Two instances of the command <em>randomly</em> run for extended periods of time (anywhere from a few seconds to two or three minutes, often towards the longer end), taking up ~100% of the cpu usage for each given one second interval (the time my htop is configured to check). While I'm aware htop records cpu statistics extremely different than task manager (frankly, I'm not quite sure how it measures), this cpu spike takes place with other irregular fluctuations in my laptop, which says to me that the command is in fact doing <em>something</em>. When the cpu spikes occur, I see my cpu temperature rise up to 80 degrees Celsius, and it's frequency hit it's cap for only a handful of threads, while the rest stay completely unchanged.  </p><p>To clarify the extent of the <em>randomness</em> when I say the commands run <em>randomly</em>: this happens without any pattern that I can identify. I've had anywhere from 1 to 10 tabs open, resting in the background from anywhere between a couple minutes to half an hour, and two new-window commands will run, unprompted, as described above. I've been scrolling through an article, and out of no where, the twin commands run. I've loaded up webpages and the commands have run. I've been watching videos, simply opened a new tab (ironic given the command name), just anything you can do on the web browser, and the commands have run. And there have been days where this issue doesn't happen at all.  This can happen numerous times while I'm on firefox. It could happen once, followed by a lot of intervals of the commands running, or it could be a while before the next time it happens. </p><p>The one thing that sticks out like a sore thumb to me is that, as I mentioned at the end of the first paragraph, I see one thread 'catch'  and cause this spike. It's a random thread, it can be a different one each time this happens during a given session on firefox, but I've only every noticed it to be one thread.  </p><p>Not sure what's up. I tried to be as detailed as possible since I could find anything about this on these forums. </p>


created: 2021-04-22T08:58:32-07:00
updated: 2021-04-22T11:04:06-07:00
title: Desaparecio la opción de Captura de Pantalla.
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: es
answers: 1407748;
creator: germanesvar1997
content:
<p>Dejó de aparecerme la opción de Captura de Pantalla ¿Hay alguna manera de volver a ponerla?  </p><p>Gracias. </p>


created: 2021-04-22T08:56:09-07:00
updated: 2021-04-22T08:56:09-07:00
title: pendig syncronyzation is erasing all my passwords from all of my devices
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: carlo.cervi.w
content:
<p>I mistakenly removed the passwords on a divice, before suspending the synchronization (!!) of a device: now my other 3 devices have a "passwords delete" pending...; How can I prevent other devices that are not yet in sync, to erase their passwords? </p>


created: 2021-04-22T08:52:34-07:00
updated: 2021-04-22T10:31:47-07:00
title: website not open
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1407703;1407729;1407730;
creator: morshedkhan121314
content:
<p>My website does not open here..My website <a href="https://cureforringingears.com/" rel="nofollow">https://cureforringingears.com/</a> </p>


created: 2021-04-22T08:08:35-07:00
updated: 2021-04-22T08:08:35-07:00
title: Programatically set cookie from command-line before Firefox first-startup
tags: desktop;cookies;
product: firefox
topic: cookies
locale: en-US
creator: anton31
content:
<p>I'm working on a project where we run Firefox in a container and I need to insert a cookie into the sqlite cookie DB to ensure it's available when Firefox is started. I have some script that runs before Firefox is started and know that I can create a profile on the command line e.g. `firefox --headless -CreateProfile foo` However this simply creates the profile dir and does not create the sqlite cookie DB or relevant tables. Is there a way to force creation of the cookie DB from the command line? Ideally, I want to create the Firefox profile &amp; sqlite cookie DB at the point I build my docker image. The cookie would be inserted when the container runs, before Firefox is started. Any help would be much appreciated! Thanks! </p>


created: 2021-04-22T07:58:51-07:00
updated: 2021-04-22T07:58:51-07:00
title: Bamanankan (Mali, Africa) vs. Portugal
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: foxyourefired
content:
<p>Idiocy of Mozilla prevails in 2021: </p><p><a href="https://i.postimg.cc/TPWJ42XM/firefox-idiocy.jpg" rel="nofollow">https://i.postimg.cc/TPWJ42XM/firefox-idiocy.jpg</a> </p><p>I already abandoned Firefox browser after they forced a "refresh" on me thus deleting all my bookmarks buttons, bookmarks etc. etc. Over the years of all this b/s I finally decided to never again. Had enough of Mozilla nonsense. </p>


created: 2021-04-22T07:57:25-07:00
updated: 2021-04-22T08:39:11-07:00
title: Access Denied
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1407698;
creator: jerrylbrooks
content:
<p>I have a quick question, why can I open and log on to one website but another web site I can open but logon attempt results in Access Denied. I can open the both websites with Edge &amp; IE, any help is greatly appreciated. </p>


created: 2021-04-22T07:47:45-07:00
updated: 2021-04-22T07:47:45-07:00
title: Widevine CDM Keeps crashing
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: karely_moncada
content:
<p>Before April 21st, 2021 I never had any issues with playing videos on Disney Plus, Netflix, etc. But since Widevine updated I cant play any videos without Widevine crashing. I reload the page (as it suggests) and it still wont work. I refreshed Firefox and that didn't work. I also tried to chat with Widevine but their page said "Widevine is a technology provider and we do not provide support to end users. Please contact your application or service provider for support on your particular issue."  </p><p>Does anyone know what I can do to solve this problem? I really appreciate your help!  </p><p>I'm on a Mac and the version Im using is 10.9.5. My firefox browser is 78.10.0esr (64 bit). </p>


created: 2021-04-22T07:45:29-07:00
updated: 2021-04-22T07:45:29-07:00
title: show changes made in inspector
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: positive.pelvis.discord
content:
<p>When i change something in inspector it does not show the changes on the page. there is no button there is no information anywhere on how to perform this essential action. </p>


created: 2021-04-22T07:45:27-07:00
updated: 2021-04-22T07:45:27-07:00
title: firefox screen shots is missing
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: mark293
content:
<p>Hello,  I've been able to take screenshots, one of my favorite features, and the selection to do so was located by tapping on the 3 dots in the browser bar.  Today I made the selection to take a screenshot and the option was not there.   </p><p>I followed the instructions from earlier posts on how to check to see if the option was True or False and in the area that showed me if it was still available.  They were correct.  </p><p>Is there any other reason why that choice would not be there? </p>


created: 2021-04-22T07:30:31-07:00
updated: 2021-04-22T08:34:30-07:00
title: Screenshot feature for desktop missing in browser header..............why
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407694;
creator: carken
content:
<p>The screenshot feature offered in the browser header pull down menu is missing . i use this a lot.........has it been deleted from Firefox and if so why.......I need this feature. Please help </p>


created: 2021-04-22T07:26:29-07:00
updated: 2021-04-22T07:26:29-07:00
title: Persistent window tab configurations
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
creator: chrissinclair1951991
content:
<p>Hello, </p><p>I tend to have Firefox running with two multi-account containers - one for work and one for personal accounts. Typically I tend to have a window open with work tabs and a separate window with personal tabs. Often I close this and recall them with ctrl+shift+n. However I sometimes find that popups will get into the stack of closed windows - either things like paypal pop-outs or Visual Studio starting a browser when debugging. Done enough times I loose the window (and all the tabs) that I previously had (as the stack of closed windows only seems to hold 2-3 windows). </p><p>Is there any way to mark a window / tab configuration as 'persistent' so that even if I close that window &amp; open others I can restore that particular window / tab configuration? Ideally without having to manually save it somewhere each time - I tend to like to just pick up with personal work where I left off rather than saving a set of default tabs. </p><p>Thanks in advance! </p>


created: 2021-04-22T06:53:04-07:00
updated: 2021-04-22T06:53:04-07:00
title: how can i change cache directory to another disk.
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: dimon4fun
content:
<p>hello, how can i change firefox browsers cache to another directory. old solutions didnt work :( </p>


created: 2021-04-22T06:52:59-07:00
updated: 2021-04-22T08:57:37-07:00
title: Firefox hangs for hours when starting or opening new tab or window.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407670;1407677;1407684;1407686;1407688;1407704;
creator: LakesideRon
content:
<p>I rarely ask for help and try on my own and frequently help others, but I have a problem that I cannot solve and need your help, please.  </p><p>I have tried the typical things such as restarting, starting in safe mode, refreshing, reinstalling, uninstall and delete folders and profiles then re-install, uninstall and delete folders and profiles and remove all Mozilla/FF entries in the registry then reinstall.  No plugins or addons installed.  </p><p>I tried disabling my anti-virus software.  </p><p>I have FF version 87.0 64 bit version and even tried with an older 32 bit version.  My OS is Windows 10 version 20H2 OS Build 19042.928.  Both are the latest versions at the time of this post.  </p><p><br>  Regardless of what I try, my problem below persists:  </p><p>When I start FF it almost starts but hangs.  I can see it listed in the Task Manager.  There is a little activity with Memory and CPU usage for a few seconds then no more.  I cannot End Task if I try.  It will hang like this for hours.  Eventually I will get the home screen.  If I attempt to visit a website right away it hangs (two dots blinking left &amp; right like a school bus in the tab).  If I do not try to visit a website but wait for a few more hours it will usually connect and be OK.  However, if I open a new tab or Private Window I have the same problem in the new one.  </p><p>Once it is up and running it appears to be working normally except for the new tabs.  I have been hibernating my computer with FF open rather than shut down so that I can use it the next day.  However, after a number of hours or on another day it will suddenly hang again for an unknown reason.  Then I reboot and start the procedure all over.  </p><p>I have tried every fix I can think of for FF.  The problem may be an issue with Windows, but Microsoft has no bulletins or fixes for this one.  I have updated to the latest build/version but nothing has changed.  Very frustrating.  </p><p>Any suggestions beyond the things I have already tried would be greatly appreciated.  Thank you. </p>


created: 2021-04-22T06:49:08-07:00
updated: 2021-04-22T08:47:33-07:00
title: shutdownhang Firefox
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407700;1407701;
creator: artszulc
content:
<p>The browser hangs while loading pages for a few minutes, then works fine for a while and the same thing again. The crash description says: MOZ_CRASH Reason (Sanitized) Shutdown hanging at step profile-before-change. Something is blocking the main-thread. ID crashes bp-6d847054-2b84-48de-85db-d854f0210422 bp-23a15938-bbd1-4c13-94fc-08db10210422 bp-d8cb25b9-82dc-4212-8173-f3cb20210422 </p><p>What can I do to fix the problem? Reinstalling the browser did nothing </p>


created: 2021-04-22T06:38:32-07:00
updated: 2021-04-22T07:50:06-07:00
title: Outlook doesnt work with foxfire 88
tags: desktop;tips;needsinfo;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
answers: 1407668;1407676;1407683;
creator: jpolios
content:
<p>I just downloaded the new foxfire 88 and my outlook 16 will not open. It has all my contacts and I need to be able to access it. How can I uninstall foxfire 88? </p>


created: 2021-04-22T06:36:17-07:00
updated: 2021-04-22T07:20:45-07:00
title: Twitter videos
tags: windows-7;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1407671;
creator: livinginmoonlight
content:
<p>I updated to the newest version of firefox recently (Version 88.0 64-bit), and now all twitter embedded videos and gifs do not play. All I get is a strobing green or blue or grey block with no features and no ability to reload it. </p>


created: 2021-04-22T06:21:01-07:00
updated: 2021-04-22T06:34:34-07:00
title: Certain web pages display incorrectly
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407665;
creator: cfstansell
content:
<p>Lately certain web pages do not display correctly on Firefox, but do on Edge, Chrome, etc. I am at the 88.0 (64-bit) level on windows 10 home, also up to date. See attached image for example </p>


created: 2021-04-22T06:14:16-07:00
updated: 2021-04-22T07:25:20-07:00
title: "Kép megjelenítés" funkciót kérem vissza !
tags: windows-7;desktop;tips;firefox-880;
product: firefox
topic: tips
locale: hu
answers: 1407666;1407674;
creator: remekmuvek
content:
<p>T. Firefox ! </p><p>A "Kép megjelenítése" funkció helyére "Kép megnyitása új lapon"-t tettek. Miért bosszantják az embert ? Kérem vissza a "Kép megjelenítése" funkciót ! </p> <dl><dd>/ </dd></dl> <p>R.M. </p>


created: 2021-04-22T06:13:48-07:00
updated: 2021-04-22T07:35:42-07:00
title: Downloaded Firefox to a new computer.
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1407678;
creator: csymenow
content:
<p>The Firefox app on a new computer, is synced to another computer and cell phone. I can see all my history. For what ever reason, I can not search, open or basically do anything with Firefox on the new computer. If anyone can offer a suggestion, it would be greatly appreciated. </p>


created: 2021-04-22T06:12:12-07:00
updated: 2021-04-22T06:12:12-07:00
title: after updates the firefox to version 88.0(64bit) the browser become slow
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: shwong73
content:
<p>HI, </p><p>i just update the firefox browser to updated version ( 88.0 64bit). Found that when use the browser are slow after updated. When type some words its look hang. </p><p>Please advise. </p><p>Thank you. </p><p>Regards </p><p>Wong </p>


created: 2021-04-22T06:09:05-07:00
updated: 2021-04-22T11:59:22-07:00
title: secure connection failed error on all sites when using a vpn (Private internet access)
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1407706;1407707;1407760;
creator: bganderman
content:
<p>After Firefox update, secure connection failed error on all sites when using a vpn (Private internet access). Turning the VPN off allows all sites to load. What is going on? </p>


created: 2021-04-22T05:30:09-07:00
updated: 2021-04-22T08:37:31-07:00
title: Where is the "View pocket list" button on the last Firefox version?
tags: linux;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1407667;1407697;
creator: daniil.shmel
content:
<p>In new version of Firefox I can't get the view pocket list button under the bookmarks. The changelog of the new version says that this function was removed because it has other access point. How can I get access point to view pocket list now? </p>


created: 2021-04-22T04:58:27-07:00
updated: 2021-04-22T04:58:27-07:00
title: How to use more then one Mozilla browser on Windows 10 for managing websites?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: thecustomizedboxes
content:
<p>Hi Mozilla Community Team, I want to know, how to use more than one Mozilla browser on one window to manage my all websites. I am a blogger and I have many websites with different topics like <a href="https://thecustomizedboxes.com" rel="nofollow">Packaging Boxes</a>, I want to manage them on one PC only in Mozilla. Now Mozilla Community Team, tell me how I can do this easily? Kindly reply to me. Thanks! </p>


created: 2021-04-22T04:39:56-07:00
updated: 2021-04-22T05:01:04-07:00
title: Backspace key
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407649;
creator: nellifer5
content:
<p>Dear Support Team,  since the update before the last it is no longer possible to jump back within a page or to a former page with the backspace key. This is, at least to me, very annoying. Aspecially when i am using my laptop. Personally i prefer using short cuts rather than the mouse or touchpad.  Somehow i suppose that function was disabled through the updates.  Would you please look in to this subject and enable that function again? I´d appreciate it very much. </p><p>Kind regards, Ilona aka Nellifer5 </p>


created: 2021-04-22T04:13:18-07:00
updated: 2021-04-22T04:15:17-07:00
title: Firefox VPN download problem
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: rws.eighty
content:
<p>I've clicked on the Get VPN link which takes me to my account sign-in. I sign-in and am returned to the Get VPN link. When I click it I'm returned to my account sign-in, I sign-in which then takes me back to  the get VPN page. It's like I'm stuck in a loop. Am I missing something obvious? </p>


created: 2021-04-22T03:45:12-07:00
updated: 2021-04-22T04:39:07-07:00
title: Version 88.0 page setup not found
tags: desktop;other;needsinfo;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407643;1407644;
creator: imrangannas
content:
<p>Hi </p><p>I have a query in new version 88.0 there is no page setup option any body can help in this </p><pre>Regards </pre>


created: 2021-04-22T03:44:51-07:00
updated: 2021-04-22T03:44:51-07:00
title: Lastpass extension not visible
tags: windows-7;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: plavilotus
content:
<p>Hello I activated recommended extension Lastpass but it is not visible in browser right upp corner. I need the data from my lastpass when I am in some open browse. Thank you for help my mail is plavilotus@mail.ru.. Please send answer to this mail. I don't have tiem to open many places where I am asking something.. or doing something.. I am thankfull for this help regards Zora </p>


created: 2021-04-22T03:34:16-07:00
updated: 2021-04-22T07:33:24-07:00
title: Pink highlight around url search bar
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1407637;
creator: sonnylawrence2018
content:
<p>Pink highlight and url search gives bookmarked sites, I don't want either of these things and don't know how to remove them, can someone help me? </p>


created: 2021-04-22T03:29:50-07:00
updated: 2021-04-22T03:29:50-07:00
title: WidevineCDM plugin keeps crashing
tags: desktop;fix-problems;mac-os-x-109;
product: firefox
topic: fix-problems
locale: en-US
creator: alessandro.ciminata
content:
<p>Hi everyone, </p><p>it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up! </p><p>I'm using Firefox and I'm on a MacbookPro. </p><p>I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it. </p><p>What can I do to fix it please? </p><p>This started to happen out of the blue...I haven't installed anything! It was working fine until the day before... </p>


created: 2021-04-22T03:21:55-07:00
updated: 2021-04-22T07:44:55-07:00
title: Problem with printing pdf files from Mozilla Firefox
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1407681;
creator: mateusz.jedrzejewski
content:
<p>Hi Team </p><p>We have a problem with printouts, i.e. when we have a generated printout and it is opened by the built-in pdf viewer in ff, then after clicking print, the spooler becomes clogged and the pdf file weighs almost 100 Mb. There are no such problems when opening the file with the installed Acrobar Reader DC application. A request for information on what may be the cause of this condition. I would like to add that this is the VDA VMware Horizon version 7.10. The Mozilla Firefox browser in the picture is 78.0.2 esr 64 bit. </p><p>Kind Regards, Mateusz Jędrzejewski E: mateusz.jedrzejewski@pkobp.pl </p>


created: 2021-04-22T03:00:53-07:00
updated: 2021-04-22T03:00:53-07:00
title: "ver imagen"
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: es
creator: Esteban-G74
content:
<p>donde esta la opcion "ver imagen" al apretar boton derecho? ... ya no se puede abrir una imagen en la pestaña actual? </p>


created: 2021-04-22T02:58:18-07:00
updated: 2021-04-22T02:58:18-07:00
title: my web application does not work correctly with a version greater than or equal to 50
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: bassiata.coulibaly
content:
<p>Hello, I have an application that works perfectly with firefox version less than or equal to 49 but beyond this version i.e. from version 50 the application does not work the menu is not displayed correctly. </p><p>the technologies used are: - java 7 - glassfish 3 -framework jmaki -ExtJs -oracle for DB </p>


created: 2021-04-22T02:57:24-07:00
updated: 2021-04-22T04:43:49-07:00
title: My Website is not Performed Well.
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1407645;
creator: maharji49
content:
<p>My Website is URL is blocked in this Platform not Perform Well. Need Help to resolve this issue. My Website URL <a href="https://bestsolarin.com" rel="nofollow">https://bestsolarin.com</a> </p>


created: 2021-04-22T02:56:57-07:00
updated: 2021-04-22T04:44:40-07:00
title: firefix extensions
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1407646;
creator: saadijutt92
content:
<p>My Firefox Add-Ons continuously crash from time to time.  Could it be because I'm using relatively older version? For some reasons, I do not want to update. </p>


created: 2021-04-22T02:55:17-07:00
updated: 2021-04-22T02:55:17-07:00
title: Archive Tabs with Tabs History
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: glovesoflove
content:
<p>Is it possible to archive a tab, like saving a bookmark, but to also preserve history of that tab?  </p><p>That means I can later bring the tab back and move back in history of that tab. </p>


created: 2021-04-22T02:48:24-07:00
updated: 2021-04-22T02:48:24-07:00
title: Audio js not paused.
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: starac012_1
content:
<p>Audio js not paused.  paused:true, volume:0 not working. Audio is playing( <a href="https://prnt.sc/11v362y" rel="nofollow">https://prnt.sc/11v362y</a> </p><p>Even i delet audio its playing </p><p>the first  - <a href="https://prnt.sc/11v3dwg" rel="nofollow">https://prnt.sc/11v3dwg</a>, after delete - <a href="https://prnt.sc/11v3hbf" rel="nofollow">https://prnt.sc/11v3hbf</a> </p><p>Audio is playing ( What is wrong? </p><p>In Chrome it works excelent! </p>


created: 2021-04-22T02:28:12-07:00
updated: 2021-04-22T02:28:12-07:00
title: can't link Firefox account to contributor account
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: ntiel
content:
<p>I used to be able to access the support community through a dedicated account, but I am forced to use my Firefox account now. According to the instructions (in Dutch), I would be enabled to link the two as a next step. This turns out not to be the case and I cannot select my previous display name either. Any suggestions how to fix this? </p>


created: 2021-04-22T02:28:07-07:00
updated: 2021-04-22T02:28:46-07:00
title: How to restore "Close Tab" bottommost position in tab's right click menu
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: yaroslav_s
content:
<p>How can I restore "Close Tab" bottomost position in tab's right click menu?  I used to its bottommost position and now instead of "Close Tab" there is "Restore Closed Tab". Which is useless for me and probably not only for me. Please help! </p>


created: 2021-04-22T02:17:20-07:00
updated: 2021-04-22T02:17:20-07:00
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: jw2013oo
title:
Middle clicking autocomplete suggestions in the search bar opens them in new tabs but clears my search

content:
<p>The use-case where this happens most for me is when I want to open two different email inboxes at once: </p> <ul><li> I type "mail" into the search bar in a new tab. </li><li> The autocomplete suggestions show from my history the two email inboxes. </li><li> I middle click one of the links </li><li> Firefox opens the link in a new tab, I am still focused on the new tab (this is wanted), but the search bar is <strong>cleared</strong>, and I must now type "mail" again to bring up the suggestions again. </li></ul> <p>The previous browser I used did not do this, and coming over from that browser it makes it quite annoying to have to type "mail" twice. I do not want to put the links into bookmarks and access them that way. </p>


created: 2021-04-22T01:45:55-07:00
updated: 2021-04-22T02:11:29-07:00
title: New Firefox Installation was not wanted -- an accident?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407622;
creator: markroest
content:
<p>My Firefox installation with all the saved data has been displaced by a new one, and I don't know how to get it back. </p>


created: 2021-04-22T01:44:18-07:00
updated: 2021-04-22T15:29:24-07:00
title: How can I submit Firefox Beta feedback?
tags: desktop;beta;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1407767;1407795;1407820;
creator: michael.schufi
content:
<p>I have some feedback regarding the new UI update, but neither the link in the release notes (As always, we welcome your <a href="https://input.mozilla.org/feedback/firefox/89.0beta?utm_source=releasenotes" rel="nofollow">feedback</a> feedback.) nor the Settings -&gt; Help -&gt; Submit feedback ... button (<a href="https://mozilla.github.io/imo-placeholder/" rel="nofollow">Settings button redirect</a> ) take me to a form. </p>


created: 2021-04-22T01:43:39-07:00
updated: 2021-04-22T07:26:50-07:00
title: Installation failed due to a power failure and now ...
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1407623;1407663;1407672;1407675;
creator: ToddeSweden
content:
<p>Hi </p><p>I got a power failure when firefox was updating and now i get this (see added picture) and nothing more. What to do? </p><p>ToddeSwe </p>


created: 2021-04-22T01:37:34-07:00
updated: 2021-04-22T03:19:01-07:00
title: Missing icons in right click menu
tags: desktop;tips;needsinfo;windows-10;
product: firefox
topic: tips
locale: en-US
answers: 1407628;1407630;
creator: vallucci
content:
<p>My most used feature and the reason I set Firefox as my main browser was (is) the possibility to take screen pictures,  even to <strong>choose exactly what part of the screen to screenshot</strong>. </p><p>I've always done this by <em>right clicking the mouse</em> and chosing the relevant option in the menu:  but as of two days, <em><strong>the icons are gone</strong></em>, only text is available and it's rather confusing (and time wasting, as I actually have to READ the oprions before finding the right one).  </p><p>Did I mess up in any way?^ Or was it an update? I would love to get the scissors bak in there, please?! </p><p>Thank you, Berit </p>


created: 2021-04-22T01:23:44-07:00
updated: 2021-04-22T01:23:44-07:00
title: no puedo elegir un certificado de la lista
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: es
creator: info5311
content:
<p>no puedo elegir un certificado de la lista y no aparece en En Opciones-&gt;Privacidad y Seguridad-&gt;Certificados la opción de "preguntar cada vez" </p>


created: 2021-04-22T01:00:40-07:00
updated: 2021-04-22T16:44:26-07:00
title: Pandora
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1407625;1407838;
creator: bcoolack
content:
<p>Pandora is not playing on firefox 88 64 bit cleared cookies and cache made pandora and exception on FF and my virus software restarted computer plays just fine in chrome </p>


created: 2021-04-22T00:45:44-07:00
updated: 2021-04-22T00:57:11-07:00
title: AdBlock
tags: mac-os;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1407617;
creator: caclaassen1978
content:
<p>Up until last week I was able to stream online content. Now, the sites are telling me I have Adblock on.  I do not. I have ZERO extensions added on.  I have almost made my computer unsafe by the amount of tracking I have allowed. I have disabled everything reasonably possible. Now even unsafe content is allowed. I have unistalled Firefox and reinstalled. I have factory reset Firefox.  I have clicked on the shield to whitelist the sites. Still it says "Adblock".  What hidden setting is causing this??? I have gone onto 50 pages where people try and solve this issued, I have watched 100 YouTube videos and they always give the same answer, which is unhelpful.  I tried one where I had to change javascript to "false" but all that did was stop me being able to even load the streaming sites totally, so did not solve the problem. I am considering putting my entire mac onto factory re-set at this point, I am totally out of solutions. </p>


created: 2021-04-22T00:43:00-07:00
updated: 2021-04-22T00:43:00-07:00
title: very slow site loading
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: m.brunschweiler
content:
<p>Hello together </p><p>After the Update 87 and 88 is Firefox very slow when you loading some diffrent sites. The slowness become terrible when i use multiple tabs. I reset Firefox and clean it up, nothing changed. </p><p>The problem affects several different Windows 10 systems. </p><p>Thanks for help! </p>


created: 2021-04-22T00:31:33-07:00
updated: 2021-04-22T01:00:31-07:00
title: horrorific tabs
tags: windows-7;desktop;beta;tabs;firefox-890;
product: firefox
topic: tabs
locale: en-US
answers: 1407618;
creator: alpha.nain
content:
<p>i will like to know how i can drop to the garbage the new tabs on Firefox devs.. they are nonfunctional and bigger and looks like a shit to me.. i will like to know how i can get back to the old style tabs... PLEASE HELP </p>


created: 2021-04-22T00:03:29-07:00
updated: 2021-04-22T00:03:29-07:00
title: mailto extension disabled by Chrome store but not by FF
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: arejfour
content:
<p>In regards to the extension "mailto" it has been disabled by Chrome Web store in Edge and Chrome for a malware problem, but, it still shows active in FF. Would someone verify this is a safe extension or not. If unsafe please advise or disbale it </p>


created: 2021-04-22T00:02:14-07:00
updated: 2021-04-22T00:02:14-07:00
title: Warn on close without Restore previous session
tags: linux;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: bqyK6l7Sbdnc
content:
<p>I would like for Firefox to be able to: Warn me when closing multiple tabs <em>without</em> restoring my previous session. </p><p>I have researched online and tinkered with the browser's settings and I could only manage to make Firefox warn me when closing multiple tabs when I also had the option to Restore previous session enabled. I hope that something can be worked out in about:config. </p>


created: 2021-04-21T23:47:01-07:00
updated: 2021-04-21T23:47:01-07:00
title: Constant Update Prompts After The Update (78.10.0 ESR)
tags: desktop;download-and-install_1;mac-os-x-109;
product: firefox
topic: download-and-install
locale: en-US
creator: ilja.shebalin
content:
<p>Hello, </p><p>Even though I have an updated copy of Firefox, it still nags me to download "a fresh copy" because it failed o download. I had been plagued by this issue earlier and did download "the fresh copy" from FF's site, however the prompts don't go away. The troubleshooting info below. </p>


created: 2021-04-21T23:30:49-07:00
updated: 2021-04-22T15:09:21-07:00
title: How do I disable the "open image in new tab"
tags: windows-7;desktop;tabs;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1407816;
creator: gabem777b
content:
<p>I liked the previous version of Firefox were i could open image in the same tab. This current setup doesn't work for me but for the life of me i can't find a way to disable it. Please help, I think I'm going to lose more hair trying to figure this out. </p>


created: 2021-04-21T22:57:50-07:00
updated: 2021-04-22T15:08:42-07:00
title: Update linked me to old compromised accounts
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1407815;
creator: iluvtrollbabies
content:
<p>I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and synced my old account with my new one. This included passwords and logins that were compromised in data breaches. I don't even use the old computer or any of those passwords. Now I can't even get Netflix to play on there with the correct login data. I took that old account info out and deleted the cookies from compromised accounts. Can anyone tell me how to fix the sites, other than switching away from Firefox entirely? </p><p>I am not happy and can't even leave feedback to get real support from the people who did this dumb stunt without even asking me first. </p>


created: 2021-04-21T22:31:26-07:00
updated: 2021-04-22T04:47:43-07:00
title: Firefox startup automatically in background with windows and 50% cpu usage
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407647;
creator: buntyarya476
content:
<p>hello, i am having an issue with firefox from 1 or 2 months. whenever i shutdown or restart my pc firefox starts running in backgroud with 50% cpu usage it makes my pc unresponsive. i tried to reinstall it many times but the results are same. please help me </p>


created: 2021-04-21T22:29:18-07:00
updated: 2021-04-22T16:02:27-07:00
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1407812;1407829;
creator: leirbag.seitnes
title:
URL autofill on address bar is omitting final part of the website address I need when I start typing

content:
<p>There is a website that I use for work a lot and I have it on my bookmarks for easy access. The url for this website is <a href="https://_________________.com/html5" rel="nofollow">https://_________________.com/html5</a>  When I start typing the first 3 letters after the "https://" part, the address bar auto fills but it only does so up to ".com" and omits the "/html5" part so the website does not load correctly if I hit enter. I then have to use more keystrokes to get the complete url which is super annoying since I have to use this website multiple times every day. Is there a way to force firefox to auto fill the whole url without omitting the last part ? </p><p>Thank you for your help. </p>


created: 2021-04-21T22:09:18-07:00
updated: 2021-04-22T15:05:04-07:00
title: Theme hasn't updated, but is showing up differently.
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1407811;
creator: dragoniteynite
content:
<p>The theme I am using has never made my new tab screen show up like it's in dark mode. The new tab used to show up like it was in light mode and I don't know how to get it back. The theme I am using has not updated so I don't think it is that. I have also tried switching to some other themes and it hasn't changed it to the white new tab screen. It's hard for me to read, please help. Thank you </p>


created: 2021-04-21T20:55:27-07:00
updated: 2021-04-22T04:12:32-07:00
title: Take a screenshot missing from address bar in version 88
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407639;
creator: Monthow
content:
<p>In the past I have frequently used "Take A Screenshot" by positioning the cursor at the 3 dots (vertical ellipsis) near the end of the address bar  input area and selecting the  now missing function. Presently I have upgraded to Firefox version 88  on windows 10 and can not find anyplace to turn this function back on in the configuration section. SOLUTIONS ANYONE, I NEED THIS BACK? </p><p>Note: I want to restore the function under the ellipsis and do not desire to use Ctrl-Shift-S. </p>


created: 2021-04-21T20:22:45-07:00
updated: 2021-04-22T15:02:16-07:00
title: Right click menu keyboard shortcut
tags: windows-7;desktop;tips;firefox-880;
product: firefox
topic: tips
locale: en-US
answers: 1407805;1407810;
creator: irqfirefox2
content:
<p>Hello, </p><p>I upgraded my FireFox to the latest version 88.0 today, and noticed some changes on right click menu. In the old version, the keyboard shortcut key is a to copy a link, but now it was changed to L. That is really inconvenient. As you know, when you right click a link using the mouse, your right hand is still holding the mouse, and not easy to press the letter L on the keyboard. </p><p>The old menu option is "Copy Link Locaton", but the new one is "Copy Link". </p><p>Is it possible to customize the keyboard shortcut of right click menu, please? </p><p>Thank you! Brian </p>


created: 2021-04-21T19:26:56-07:00
updated: 2021-04-22T04:14:28-07:00
title: Site no longer loads with error message.
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407599;1407619;1407640;
creator: dicksteele1959
content:
<p>Hi, long time listener first time caller. </p><p>A site that I visit quite regularly, <a href="https://www.bunnings.com.au/" rel="nofollow">https://www.bunnings.com.au/</a> , has suddenly stopped loading in the Firefox browser. Below is a screenshot of the webpage as it loads now.  I have run the "Troubleshoot firefox" and disabled all add-ons and still no go. Firefox is up to date (new up date today 22/04/2021- Australia) All other sites I visit load fine. <a href="https://www.bunnings.com.au/" rel="nofollow">https://www.bunnings.com.au/</a>  loads with no issues in Chrome (I don't use Chrome because I find it less customisable  than Firefox) I have been using Mozilla since the Netscape Navigator days. The error message is in the very top left corner. You can see the chat window loads but can't be accessed. Browser version is 88.0 (64bit) </p><p>Hope you can help </p><p>Thanks </p>


created: 2021-04-21T19:22:11-07:00
updated: 2021-04-21T19:24:12-07:00
title: Windows 10 quickbar icon corrupts on new firefox update
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1407592;
creator: bassistdain
content:
<p>Windows 10 quickbar icon corrupts on new firefox update </p><p>yet the icon i keep on my desktop stays fine. is it an issue with opening firefox and then pinning  that icon? when the new version comes out, the old link is bad? been going on for a couple years. but now its just annoying. </p><p>I can't simply copy the icon from my desktop to the quickbar. Going to end up erasing the old icon, stopping the process.... opening a new firefox and pinning it again. but its only good until the next update. any ideas? </p>


created: 2021-04-21T19:19:38-07:00
updated: 2021-04-22T08:51:07-07:00
title: Thin orange outline around address bar
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407638;1407702;
creator: cookiecrusher004
content:
<p>So I randomly got this thing orange outline around my address bar out of no where today. I checked and its non of my addons and I can't seem to find anything in the settings that doing it. Any ideas on how to fix? </p>


created: 2021-04-21T19:18:59-07:00
updated: 2021-04-22T14:44:24-07:00
title: WidevineCdm plugin crash
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407799;
creator: maikstrik
content:
<p>Last week (14 April 2021) I was able to watch videos on netflix and hulu. This week (21 April 2021), however, a yellow bar appears across the top of the page, saying, on the left-hand side: "The WidevineCdm plugin has crashed Learn more...", and, on the right-hand side, "[Reload page] [Submit a crash report]". Repeated submissions of crash reports, as well as repeated reloading of the page, results in exactly the same: same yellow bar, same inability to watch videos. Likewise, clicking on "Learn more" merely results in the <a href="http://widevine.com" rel="nofollow">widevine.com</a> page, which states that the company does not service end-users. In addition, last week (14 April 2021), I purchased a video on youtube, and watched part of it. This week (21 April 2021), wanting to watch the rest of the video, all I encounter is: "Your browser can't play this video. Learn more." Clicking on "Learn more" yields "Your browser is up to date. You can use YouTube's latest features!" Repeat ad nauseam. So, it seems that, even though my browser is up-to-date, I am still unable to watch videos on either youtube, hulu, or netflix. </p>


created: 2021-04-21T18:33:46-07:00
updated: 2021-04-22T12:58:25-07:00
title: Bookmarks Won't Import
tags: mac-os;desktop;bookmarks;firefox-660;
product: firefox
topic: bookmarks
locale: en-US
answers: 1407765;
creator: SunSpirit13
content:
<p>I lost all faith in Firefox a few years ago after a botched upgrade ruined it, so I downgraded and stopped upgrading entirely.  The new interface is garbage, and I hate it.  Everything HAS to be a distracting theme.  Stupid. </p><p>But I'm finally trying to upgrade anyway for security reasons.  When I try to use the new version of Firefox, I try to import my bookmarks, and only the bookmarks NOT inside the Bookmarks Toolbar import.  Obviously, this means I can't upgrade, and I sure as hell am not risking upgrading this browser directly, since I have zero faith in Mozilla these days. </p><p>My question to Mozilla: Why can't we just import directly from another version of Firefox like I could if I'd been smart enough to use Chrome instead?  And I receive a bloody warning when I open it, telling me to either create a new profile or quit, so there isn't even an option to import my bookmarks directly!  I'm honestly thinking about just dropping you for Chrome at this point.  It would just be easier. </p><p>My question to everyone: WHAT AM I SUPPOSED TO DO to get my bookmarks toolbar imported?  I export.  I import.  NOTHING. </p><p>Thanks! </p>


created: 2021-04-21T18:32:47-07:00
updated: 2021-04-22T14:42:19-07:00
title: detect pending restart for updates
tags: mac-os;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1407798;
creator: dnorman25
content:
<p>Is there a way I can detect a pending update and restart firefox? I'm on MacOS. We're updating browsers in an enterprise environment and we allow automatic update but the user doesn't restart the browser to complete the update. If there's a way to detect this I can prompt the user myself. Unless there's a policy I can enforce that would work better. </p>


created: 2021-04-21T17:11:49-07:00
updated: 2021-04-22T03:18:19-07:00
title: Page Info on Right Click
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407629;
creator: FoxyDerFox
content:
<p>Normally use Edge. Using latest version of Firefox for something Edge doesn't do. I know how to get the Page Info (Tools/Click Padlock) but noticed in the popup context menu for this version that it is missing now when right clicking on a page or image. Only see View Page Source in the menu. Anyway to get the context menu back so it shows "View Page Info"? Maybe edit the "about:config page"? </p><p>Ron </p>


created: 2021-04-21T17:09:51-07:00
updated: 2021-04-22T14:40:16-07:00
title: When uploading huge files, does FF timeout and try to resend?
tags: desktop;other;escalate;uploadhang;
product: firefox
topic: other
locale: en-US
answers: 1407797;
creator: musca999
content:
<p>I'm seeing some weird behavior in FF. </p><p>I have an HTML page that allows the user to click on a link to trigger a file upload to a remote server. The file being uploaded is usually &gt; 2GB and takes a LONG time to upload (sometimes &gt; 1.5hrs due to slow link to remote server). </p><p>What we see is the remote server ends up with multiple corrupted versions of the same file.  </p><p>Could it be that FF is silently timing out waiting for a HTTP response and then retrying to upload the file? I can't think of any other explanation for the multiple files, since the user only clicks once on the hyperlink. </p><p>Thank you, Dan </p>


created: 2021-04-23T16:27:47-07:00
updated: 2021-04-23T16:27:47-07:00
title: refresh thinks I am mobile not desktop
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: clinton_siegle
content:
<p>I refreshed firefox. When I tried to get into my other platforms some how I am now a mobile user. So I tried to refresh firefox again. Only to discover refresh will not work because firefox thinks I am mobile. I went to config reset the two items back to original settings- help and still I am stuck as a mobile user. I am not sure what else to do </p>


created: 2021-04-23T16:23:23-07:00
updated: 2021-04-23T16:23:23-07:00
title: 6GB oughta be enough!
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: 2minichinz
content:
<p>I have been using Mozilla products since I first got a UNIX X-station in the early 90s. Now, of course, I am retired and living life with a laptop and Windows 10. I have 6GB memory and an older quad processor. Firefox is a DOG if I open more than 2 tabs. I fondly remember the old Netscape that allowed me to set up additional paging space on another drive with lots of room -- and that affected the Netscape performance in a positive way.  Now tabs have revolutionized browsing, there is no doubt. And former UNIX techies like myself greatly appreciate the flexibility and diversity tabs afford us. I mean It's almost like Motif or Common Desktop Environment; I actually wrote monitoring support scripts using multiple tabs and screens in CDE. Ah, the good old days.  </p><p>SO since modern programming and operating systems gobble up memory like PACMAN, perhaps Firefox developers could consider -- since disk space is cheapcheapcheap -- reviving the option of setting up paging space on either of my 2TB+ disks.  I know my HP Pavilion g7 laptop is a little old, but I don't require some flamin', roarin' machine to play WOW across the world. I just want Firefox to be robust and dynamic and as functional as I expect Mozilla products to be. I tried Chrome and found it severely lacking (especially on Android). An old Unix gray hair like me would rather commit self-immolation than use an MS product. Is my loyalty and expectation misplaced? Am I just old-fashioned, subconsciously caught in old sysadmin days when I was basically God over my systems? I mean, I have run huge multi-user boxes with less than 6GB! 6GB should be enough! But it ain't. Annette Lee skylark@redshift.com </p>


created: 2021-04-23T16:22:10-07:00
updated: 2021-04-23T16:22:10-07:00
title: Logging in to my FNBO credit card account
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: hickoryshirt
content:
<p>I am unable to sign into my FNBO credit card account with Firefox.  I can do so with Microsoft Edge and Chrome.  When i click on the sign in page it takes me to the next step but never completes that process, just get a blank page.  I have cleared cache history cookies etc all steps suggested as ways to solve the issue.  I have tried in safe mode with extensions disabled and no luck.  This seems to be an issue with Firefox as I have almost identical extensions in Edge and Chrome and they work smooth as silk. </p><p>I also notice that when I click on a page to load in another tab that often those pages fail to load or do not do so until I move to that tab.  I most often drag and drop pages I wish to open in a new tab if that makes a difference though I don't see why? </p>


created: 2021-04-23T15:37:53-07:00
updated: 2021-04-23T15:37:53-07:00
title: Screenshot problems since update on 21/4/2021
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: janetelaine.w11
content:
<p>I also have a problem since the updates, slightly different, when I do a screenshot, and highlight the area, it only saves half of the highlighted area and has a big black line across the bottom. I love the screenshot function and hope we can fix it. Meantime I am using Snip &amp; Sketch but this makes the file twice as big. </p>


created: 2021-04-23T15:31:31-07:00
updated: 2021-04-23T15:31:31-07:00
title: Browser under remote control.
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: drake.julie501
content:
<p>There is a picture of a robot in the left corner of my search bar and says browser is under remote control on all pages I visit. What does this mean? </p>


created: 2021-04-23T15:25:34-07:00
updated: 2021-04-23T16:31:15-07:00
title: My search browser is set for google but it keeps searching under bing
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408156;1408178;
creator: drake.julie501
content:
<p>My search browser is set for google but it keeps searching under bing. I have checked the settings and everything is set to google. Is anyone else having this issue? Please help me fix it? </p>


created: 2021-04-23T15:09:46-07:00
updated: 2021-04-23T15:12:10-07:00
title: Can't log in - no access to the email firefox sends login code to
tags: mac-os;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: rufiiioooo
content:
<p>I can't log in because I don't have access to the email that firefox is sending the verification code to. In order to log into that email, I need to log in and sync firefox, because it has my saved passwords. I had to create another burner firefox account just to post in this damn forum. </p><p>I really don't see how some forum will be able to resolve account issues like this, so how do I actually get to someone who can get me into my account? </p>


created: 2021-04-23T14:23:23-07:00
updated: 2021-04-23T14:23:23-07:00
title: Firefox update missing view page media
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: royaloaksm
content:
<p>My favorite function in Firefox is missing.   With a right click, view page info, and media, I could see and download pictures from web pages.   This does not appear in 88.    Is there a fix for this?    Thanks </p>


created: 2021-04-23T14:22:41-07:00
updated: 2021-04-23T14:22:41-07:00
title: I lost access toy e-mail
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: nemplayer6
content:
<p>Hey, I just installed windows on my computer and i realozed that the password for my e-mail was saved in my firefox account autofill feature and that i canr access the password since i need access to the e-mail in orser to log into the account. I do know the password to my account though. Is there anyway of co tacting mozilla aroumd this issue, Microsoft odt support hasnt been very helpful so far. </p>


created: 2021-04-23T13:59:15-07:00
updated: 2021-04-23T15:12:34-07:00
title: Flash Video Downloaded
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408140;1408145;1408148;1408149;
creator: melamisku1
content:
<p>Why is Flash Video Downloader only available for Google Chrome and I can not find it in firefox ? </p>


created: 2021-04-23T13:28:15-07:00
updated: 2021-04-23T15:02:37-07:00
title: Staying logged on to websites
tags: windows-7;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1408141;1408142;1408144;
creator: star_queen108
content:
<p>Usually, when I log on to a site it keeps me signed in for a long while before I have to log in again, but now I have to log in again every time I re-open the browser.  </p><p>The sites I used are: my Google accounts, Netflix, Amazon Prime, Disney+ and Facebook. </p>


created: 2021-04-23T13:25:35-07:00
updated: 2021-04-23T14:45:26-07:00
title: Where is the tool?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408100;1408127;
creator: crushit27
content:
<p>Their use to have a tool that allowed us to cut and copy a certain image where the 3 dots are in the browser bar. Where the https is, but on the right site of it. It is now gone... I was using firefox mainly for that. Why is it gone? </p>


created: 2021-04-23T12:54:04-07:00
updated: 2021-04-23T15:28:33-07:00
title: How to restore the shortcut for "Copy link" back to A?
tags: windows-7;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408153;
creator: MartyJames
content:
<p>So after 13 years, Mozilla has changed the shortcut for "Copy link" from A to L. </p><p>This is an INSANE move! Copying links isn't some obscure power command, it's a basic, everyday function that everyone needs to use. Who doesn't have to copy URL links from time to time? </p><p>Moving the key to L makes the shortcut so much more difficult to use now. You're required to move your left hand a long way, and look down at the keys. It takes forever and interrupts the flow of browsing the web. It's stupid. Why not change the key to C? Isn't that logical? </p><p>I wish I could give Mozilla feedback about this, but sadly I can't. </p><p>Can someone please tell me how to change this back WITHOUT installing an extension. If Mozilla have just suddenly changed this key without even giving users an option to change it back, that is terrible. </p>


created: 2021-04-23T12:36:22-07:00
updated: 2021-04-23T12:36:22-07:00
title: Loss of Zoom meeting functionality - Zoom say it is a Plug-In problem with Mozilla
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: carol6
content:
<p>All of a sudden I can no longer access Zoom meetings. The video wont work and then the program goes into 'not responding' Zoom say it is a Firefox plug in problem. Help! I've missed 2 meetings now! </p>


created: 2021-04-23T12:34:21-07:00
updated: 2021-04-23T14:35:52-07:00
title: Sign in to AMO (Add-ons Mozilla Organization) where? How?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408092;1408093;1408096;1408122;1408123;1408125;
creator: GutoBebb
content:
<p>Many people who answer questions in Mozilla support at least give the appearance of having forgotten that most people with questions are probably those who need the a-b-c's of the answer s-p-e-l-l-e-d--o-u-t for them, including myself. I found the archived answer to my basic question but couldn't use it because it didn't go back to the very beginning and explicitly give every step of how to do whatever it was that was asked for.  </p><p>I know I have to sign in to AMO. I just don't know how. </p><p>So HOW? </p>


created: 2021-04-23T11:53:28-07:00
updated: 2021-04-23T11:53:28-07:00
title: How to make keyboard shortcuts for addons global for Windows?
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
creator: mcantoharip
content:
<p>I have an addon for listening to music and it has hotkeys. I need these hotkeys to become global and you can control them from Windows. <a href="https://addons.mozilla.org/ru/firefox/addon/yandex-music-controls/?utm_source=addons.mozilla.org&amp;utm_medium=referral&amp;utm_content=search" rel="nofollow">https://addons.mozilla.org/ru/firefox/addon/yandex-music-controls/?utm_source=addons.mozilla.org&amp;utm_medium=referral&amp;utm_content=search</a> </p>


created: 2021-04-23T11:38:05-07:00
updated: 2021-04-23T11:38:05-07:00
title: Silent Printing
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: ccifsm
content:
<p>In previous Versions of Firefox 85.0b9 and below enabling Silent Printing would open a second tab, print from that tab then,  leaving that tab open return to the first tab so I could continue on scanning more items.  86.0 and above it remains on the new print tab and I have to manually switch back to the first tab.  Is there anyway to correct this? </p><p>Also rolling back to 85.0b9 does not work as even if you disable auto updates it updates anyway. </p><p><br> Please please somebody help me. </p>


created: 2021-04-23T11:33:25-07:00
updated: 2021-04-23T15:48:18-07:00
title: "Simplify page" function - go back to the previous version of Firefox
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408146;1408147;1408157;1408162;
creator: mf-herbin
content:
<p>The "Simplify page" function of the new Firefox version has zero rendering : letters too large, no text centering, no possibility to delete images, etc. So I would like to go back to the previous version of Firefox. Thank you for explaining to me precisely and step by step, as to a particularly bad person who does not understand anything at all.  Why, when things are going well, does it take someone to change them, especially without asking users !!! </p>


created: 2021-04-23T10:51:28-07:00
updated: 2021-04-23T11:31:04-07:00
title: Firefox Version 88 For Windows 10
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408073;
creator: mdb436
content:
<p>Please, could someone tell me how to get rid of all of those annoying Quick Links that appear on the opening page of my Firefox browser Version 88 for Windows 10 - or at least delete the ones I've never visited.  Thanks. </p>


created: 2021-04-23T10:36:42-07:00
updated: 2021-04-23T10:53:46-07:00
title: Uninstall all versions other than Preferred/Latest Version
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408061;
creator: ranjithckm7
content:
<p>I'd like to know how could we uninstall all versions older than latest or upgrade them to latest version. And I have seen many Pc's with more than one or 2 version of firefox installed, I don't know why? </p>


created: 2021-04-23T10:10:35-07:00
updated: 2021-04-23T14:52:02-07:00
title: Keyboard stops responding
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408062;1408119;1408134;
creator: bigdave45678
content:
<p>My keyboard quits responding in Firefox. Only Firefox is affected. I can hit "Win+R" then run notepad from the run dialog box as soon as it occurs. </p><p>I recently reinstalled Windows from scratch on this computer. About a day or two later, I set up accessibility settings that I hadn't used before. Here are the specific settings that I'm aware of having changed: </p><p>- Set high-contrast mode - Turned on the purple arrows that appear above and below the text cursor - Enlarged the mouse and set it to use inverted colors - Installed Chinese Simplified and Traditional IME's (specifically, pinyin and zhuyin). (Switching the keyboard to English has no effect when the problem is occurring.) </p><p>I just uninstalled and reinstalled Firefox and the problem recurred almost immediately. </p><p>Any ideas? </p>


created: 2021-04-23T10:06:11-07:00
updated: 2021-04-23T14:15:31-07:00
title: Screenshot
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1408049;1408063;1408077;1408117;
creator: brianheckert
content:
<p>Since the last update on 4/15 my screenshot isn't working properly. Instead of taking a screenshot of the selected image it screenshots the background images. </p>


created: 2021-04-23T10:00:58-07:00
updated: 2021-04-23T14:48:39-07:00
title: Firefox launching problems
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408064;1408067;1408130;
creator: seth.grissman
content:
<p>Some time ago, firefox stopped launching. I tried everything. I refreshed, reinstalled, clean reinstalled, reset windows, deleted possibly interfering programs, and clean reinstalled windows (that was for other problems). I am running windows 10 home build 10.0.19042 (currently the latest) on a omen HP laptop 15-dc0xxx. It is x64 bit device with a intel core i7 8 gen cpu and a nvidia 1050 ti mobile. It does not seem to be a hardware issue as a linux kernel that I have dual booting with windows 10 runs it like a champ. </p><pre>    When launched the application load for a period of ~7 seconds and for a frame or two there is a small window with either nothing on it or a safe mode window that goes away after a frame. When the problems started I closed firefox and reopened it a small bit later and the problems above happened. Windows safe mode will run firefox. Opera has very similar problems if that helps any. Google chrome, microsoft edge, microsoft internet explorer are all unaffected. </pre>


created: 2021-04-23T09:59:48-07:00
updated: 2021-04-23T14:49:37-07:00
title: Firefox not rendering Draftkings Lineups page correctly...
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1408065;1408107;1408133;
creator: da4ig
content:
<p>Please go to <a href="https://au.draftkings.com/lineup" rel="nofollow">https://au.draftkings.com/lineup</a> </p><p>You can see that Google Chrome v90.0.4430.85 (64-bit) loads it correctly. </p><p>Firefox v88 (64-bit) does NOT load the page correctly. </p><p>Please refer to attached images for more information. </p><p>Could others please comment if they get the same issue or not? </p><p>How can I solve the issue? </p><p>Thanks all.... </p>


created: 2021-04-23T09:23:54-07:00
updated: 2021-04-23T13:45:07-07:00
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1408046;1408106;
creator: lannex
title:
replace the crappy linux home page (using Mint 20.0) and replace it with the traditional firefox homepage

content:
<p>How can I replace the crappy Linux home page (using Mint 20.0) and replace it with the traditional Firefox homepage? Firefox and Mozilla have been no help at all, which I feel is pretty sorry support for their users. They know exactly what the problem is and why it exist.  </p><p>services.sync.prefs.sync.browser.startup.homepage = true already  </p><p>Please contact me at jlannex@gmail.com if you have a solution. </p>


created: 2021-04-23T08:36:46-07:00
updated: 2021-04-23T13:41:11-07:00
title: Allowed "Refresh" upon installing new browser update and can't get back bookmarks and other data
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1408036;1408104;
creator: elliott.kraig
content:
<p>I recently installed the Firefox 88 browser update to fix the problem that Windows would not recognize my Firefox browser in order to make it my default. Upon researching the issue, it stated that I needed to uninstall my old version of Firefox and reinstall the latest version. At the end of the installation before it completed the installation, it asked if I wanted to "Refresh" my browser. I read how it would streamline and speed up my browsing experience and it seemed like a "good" idea. I agreed to the "Refresh" and the browser finished its installation. I checked into setting Firefox as my default browser and Windows recognized it. Great, the re-installation worked. </p><p>I then proceeded to open Firefox only to realize that any custom setting, including my 15+ years of bookmarks were gone. I began to panic! I noticed that there was an "Old Firefox Data" file now on my desktop. I looked inside and realized that it contained my old data, including bookmarks, etc. I began searching online for how to get it back into my browser. I have read 7-8 tutorials and 3-4 Youtubes that supposedly fix the problem, but to no avail. Please help as I do not want to lose all my bookmarks and while not computer illiterate, cannot seem to figure out how to get them to reinstall into the new Firefox browser update. </p><p>Thank you for your help! </p>


created: 2021-04-23T08:33:40-07:00
updated: 2021-04-23T09:05:13-07:00
title: FF Beta 89.0b3 reverts to .0b2
tags: desktop;beta;download-and-install_1;windows-10;firefox-890;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408039;
creator: irish.mister
content:
<p>Since the release of Beta version 89.0b3, Firefox Beta on Win 10 keeps reverting back to .0b2. I cannot pinpoint exactly when it happens; sometimes after 'hibernation'; sometimes after 'sleep'. Getting damn frustrating, and I'm not nearly ready to move up from Windows. </p><p>How the heck do I track what's going on? All advice gratefully accepted! </p>


created: 2021-04-23T07:57:52-07:00
updated: 2021-04-23T14:49:16-07:00
title: log ins
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408048;1408052;1408132;
creator: aasiddall1
content:
<p>just reset computer lost all the log ins stored in the old set up,  how do I get them onto the reset computer? </p>


created: 2021-04-23T07:30:13-07:00
updated: 2021-04-23T07:30:13-07:00
title: MSI File for FireFox using Azure Intune does not auto update
tags: download-and-install_1;desktop;
product: firefox
topic: download-and-install
locale: en-US
creator: dbernier
content:
<p>Hello, </p><p>We use FireFox MSI file to push out to all my users that I have on my Azure Domain. But constantly I find myself having to download new MSI packages monthly in order for our users to keep there profile intact and to update there Firefox. If I do not do this, users profiles they have on their PC will be wiped cleaned and they will have to start over new and then manually update FireFox. Only to have there dreams crushed when Azure pushes out the older version of FireFox the next day when they attempt to sign-in and sync with the domain. </p><p>Is there a way to prevent this manual process from me of uploading new MSI files monthly in order for our users to use FireFox with no issue? Strong pain point for any of my users that prefer to use FireFox, but Google Chrome and Edge does not have this issue. </p>


created: 2021-04-23T07:29:20-07:00
updated: 2021-04-23T07:29:20-07:00
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: XxTriviumxX
title:
CentOS Stream and RHEL Flatpak Firefox 88: Facebook videos play at more or less 15fps, but audio is fine

content:
<p>While youtube videos is flawless, facebook videos seem to play at 15fps. Audio plays flawlessly though.. It happens with both CentOS and RHEL. I'm using the flatpak version of firefox 88. Tried with safe mode, same issue. Tried with disabled hardware acceleration, same issue. Tried with both HWA disabled and Safe mode, same issue. It's a little weird that videos are flawless in brave browser..  </p><p>Is there some obscure setting in about:config that I can fiddle with? </p>


created: 2021-04-23T06:46:50-07:00
updated: 2021-04-23T06:46:50-07:00
title: Screenshot Bug
tags: desktop;websites;beta;windows-10;firefox-890;
product: firefox
topic: websites
locale: en-US
creator: songkaik
content:
<p>1.Auto capture DOM node screenshot 2.There is a 1 pixel white edge on the left side of the picture </p>


created: 2021-04-23T06:07:07-07:00
updated: 2021-04-23T16:29:55-07:00
title: Right Click [W} Open Link New Window, changed to [D].
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408177;
creator: wizflip
content:
<p>From the very start, for the last 25+ years, Right Click a link, and hit the letter W to open the link in a new window...  Suddenly, with 88 Update, it is now the letter D.  (while everything else in Windows is still W) </p><p>How do I get it back to [W]  (Industry Standard is W) </p><p>Why did Mozilla change the letter to D? </p><p>I don't mind having to train myself to use D instead of W... I do mind that everything else still uses W, so I have to train myself to only use D in Firefox. </p>


created: 2021-04-23T05:22:51-07:00
updated: 2021-04-23T05:22:51-07:00
title: Работоспособность и быстродействие
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: 9619040
content:
<p>После последнего обновления многие сайты грузятся или крайне долго, или не грузятся вообще. Особенно это касается банковских и бизнес-сервисов: <a href="https://www.rbo.raiffeisen.ru" rel="nofollow">https://www.rbo.raiffeisen.ru</a> <a href="https://online.moysklad.ru" rel="nofollow">https://online.moysklad.ru</a> и другие. Чистил кэш, перезагружал - бесполезно. При этом Опера и Вивальди летают на этих сайтах. Хром не пробовал ибо не хочу. </p>


created: 2021-04-23T04:41:17-07:00
updated: 2021-04-23T04:41:17-07:00
title: Firefox narrator not shown for traditional Chinese
tags: mac-os;desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: john.sd.siu
content:
<p>I am using Firefox on MacOS. When I use reader mode, narrator icon is not shown for traditional Chinese pages.  </p><p>For example, following are the same wikipedia topic in different languages: </p> <ol><li> English: <a href="https://en.wikipedia.org/wiki/Shi_Xie" rel="nofollow">https://en.wikipedia.org/wiki/Shi_Xie</a> </li><li> Japanese: <a href="https://ja.wikipedia.org/wiki/%E5%A3%AB%E7%87%AE_(%E4%BA%A4%E9%98%AF%E5%A4%AA%E5%AE%88)" rel="nofollow">https://ja.wikipedia.org/wiki/%E5%A3%AB%E7%87%AE_(%E4%BA%A4%E9%98%AF%E5%A4%AA%E5%AE%88)</a> </li><li> Chinese(simplify): <a href="https://zh.wikipedia.org/wiki/%E5%A3%AB%E7%87%AE_(%E4%B8%89%E5%9B%BD)" rel="nofollow">https://zh.wikipedia.org/wiki/%E5%A3%AB%E7%87%AE_(%E4%B8%89%E5%9B%BD)</a> </li><li> Chinese(traditional): <a href="https://zh.wikipedia.org/zh-hk/%E5%A3%AB%E7%87%AE_(%E4%B8%89%E5%9B%BD)" rel="nofollow">https://zh.wikipedia.org/zh-hk/%E5%A3%AB%E7%87%AE_(%E4%B8%89%E5%9B%BD)</a> </li><li> Chinese(traditional): <a href="https://zh.wikipedia.org/zh-tw/%E5%A3%AB%E7%87%AE_(%E4%B8%89%E5%9B%BD)" rel="nofollow">https://zh.wikipedia.org/zh-tw/%E5%A3%AB%E7%87%AE_(%E4%B8%89%E5%9B%BD)</a> </li></ol> <p>Narrator work for 1 to 3, but not 4 and 5. The narrator icon do not show in reader view. Anyway to fix it? </p>


created: 2021-04-23T04:28:45-07:00
updated: 2021-04-23T04:28:45-07:00
title: Firefox Dev to Firefox release migration
tags: desktop;beta;download-and-install_1;windows-10;firefox-890;
product: firefox
topic: download-and-install
locale: en-US
creator: konstantin_k
content:
<p>I have working "firefox developer" with "firefox-dev" profile. I want to migrate to stable "firefox", but release firefox show message </p><p><em>You've launched an older version of Firefox </em> </p><p>Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox.<em> </em> </p><p>so what can i do to migrate? is it possible to migrate to profile with lower firefox version? </p>


created: 2021-04-23T04:24:42-07:00
updated: 2021-04-23T07:13:18-07:00
title: Change Firefox upload folder
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1407998;1408011;
creator: hessline
content:
<p>hello together, when I want to upload a file it always opens the Desktop folder. Is it possible to preset another folder? Many greetings </p><pre>hessline </pre>


created: 2021-04-23T04:20:44-07:00
updated: 2021-04-23T14:21:04-07:00
tags: desktop;fix-problems;mac-os-x-1095;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408022;1408024;1408112;1408120;
creator: pauls.filter
title:
Update on/about 21 April 2021 broke WidevineCDM for many users, breaking Netflix/Spotify/etc. (thread of threads)

content:
<p>Each of the threads below is someone reporting the same problem (which I also have), with the same timing. Suddenly on 21 April 2021 all (?) major streaming sites started to give "The WidevineCDM plugin has crashed" message and ceased to work .  </p><p><a href="https://support.mozilla.org/en-US/questions/1333289" rel="nofollow">https://support.mozilla.org/en-US/questions/1333289</a> <a href="https://support.mozilla.org/en-US/questions/1333332" rel="nofollow">https://support.mozilla.org/en-US/questions/1333332</a> <a href="https://support.mozilla.org/en-US/questions/1333503" rel="nofollow">https://support.mozilla.org/en-US/questions/1333503</a> <a href="https://support.mozilla.org/en-US/questions/1333613" rel="nofollow">https://support.mozilla.org/en-US/questions/1333613</a> <a href="https://support.mozilla.org/en-US/questions/1333506" rel="nofollow">https://support.mozilla.org/en-US/questions/1333506</a> <a href="https://support.mozilla.org/en-US/questions/1333571" rel="nofollow">https://support.mozilla.org/en-US/questions/1333571</a> </p><p>No suggested fix works. Reinstalling does not help, toggling DRM application does not help. It was obviously the update (at least for users on 78.10.0esr with OS X 10.9.5) that did it. Is there some way to get this registered as a bug? </p>


created: 2021-04-23T03:57:27-07:00
updated: 2021-04-23T04:08:13-07:00
title: Preventing update
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: revil0
content:
<p>Hi, </p><p>I have created a policies.json file with "AppAutoUpdate": false and  "DisableAppUpdate":true, but my firefox is still automatically updating. Please do not tell me there are security issues with remaining on an older version, I am aware of that. </p>


created: 2021-04-23T03:34:14-07:00
updated: 2021-04-23T03:36:43-07:00
title: Data Not Saved?
tags: desktop;cookies;
product: firefox
topic: cookies
locale: en-US
answers: 1407969;1407970;
creator: quickstuffsofficial
content:
<p>Hi, I am facing a problem while browsing a website (<a href="https://quickstuffs.com/" rel="nofollow">https://quickstuffs.com/</a> <a href="https://quickstuffs.com/" rel="nofollow">https://quickstuffs.com/</a>). I saved login data and filter settings multiple time but browser rest it. Is there any feature I am using wrong. </p>


created: 2021-04-23T03:23:41-07:00
updated: 2021-04-23T03:23:41-07:00
title: Use "open image in new tab" but staying on the current tab
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: impar
content:
<p>Hi,  </p><p>The right-click context menu has a "open image in new tab" option with a handy keyboard shortcut, however using it one goes in to the new tab with the opened image. Is there any way to use the "open image in new tab" but staying in the current tab? </p><p>Thanks. </p>


created: 2021-04-23T02:28:52-07:00
updated: 2021-04-23T03:47:50-07:00
title: Firefox no longer remembers history
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1407972;
creator: smcc
content:
<p>Since I started using Firefox many years ago I have allowed it to remember history and every couple of weeks have delated the oldest history pages. Recently Firefox history covers only today and this page disappears when I close Firefox.  Firefox is set to remember history but the function seems to have gone. How can I resurrect it? </p>


created: 2021-04-23T02:14:32-07:00
updated: 2021-04-23T02:14:32-07:00
title: Am I the only one?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: xcsensei
content:
<p>Hi, - Youtube doesn't play anymore on pages unless going to Youtube - Open link in other tab works sometime... Have to right click, copy link then new tab to open. - Above when FF allow me to click on links - Websites come without images </p><p>Is that me or FF all security shit, makes browsing like hell at the point after more than 15 years want to go and see elsewhere. BTW...Same shit on windows, android and linux </p>


created: 2021-04-23T01:27:34-07:00
updated: 2021-04-23T01:27:34-07:00
title: Disable cache for specific websites
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: VasVadum
content:
<p>There's a website I visit that firefox caches for some reason in such a way that it can't be updated anymore when the page changes. I know that the developers of the site won't fix it, so I need a way to fix it on my end. I have to Ctrl F5 to refresh the page otherwise it will say "Posted 1 second ago" permanently and never show any comments or upvotes or anything. </p><p>I was hoping there was a way to disable the cache for a specific website only. There is a way in Chrome, but I don't want Chrome. </p>


created: 2021-04-23T01:12:23-07:00
updated: 2021-04-23T01:12:23-07:00
title: attachment fails
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: samimys
content:
<p>today i tried to attach a file on <a href="http://dnb.no" rel="nofollow">dnb.no</a> it is a banking in Norway, the  pop up for the attachment progress  would start but the file never gets uploaded. i contacted the dnb customer service, they told me to use another bowers, i used then Microsoft Edge, it worked. why this happens to Firefox, why it didn't work with my Firefox browser? this is the browser i am using since 15 years and never had this problem with it since then. </p>


created: 2021-04-23T01:00:13-07:00
updated: 2021-04-23T01:01:04-07:00
title: Alpha overlays appear to have screen corruption on some sites
tags: desktop;fix-problems;mac-os-1014;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407938;
creator: landak123
content:
<p>This question relates to my use of Firefox 88 on MacOS 10.14.6 on a dual-GPU retina MacBook Pro (15-inch, 2018). I'm using a dual external monitor set-up, and still running 10.14 due to 32-bit compatibility issues with some of my (scientific, bespoke) software.  </p><p>I am pretty sure that there is a very odd, browser-level bug in alpha display on my system that leads to, for example, the overlay of YouTube's UI appearing peppered with row-wise stripes of other colours; or PDF page previews not displaying properly. There is nothing relevant displayed in either the (JS) console log; `dmesg` or MacOS's Console.app application. The appearance of the stripes / corruption is randomly different each time: it is different in private browsing mode to not, for example, and refreshing the page alters their exact appearance.  </p><p>I have done the obvious things of disabling hardware acceleration -- no change -- trying in a new private window with no extensions / addons loaded -- no difference -- but I do not necessarily want to nuke everything and try again. This problem has existed for as long as I have used FF on this computer, but I am just reporting it now. Mostly it's fine, aside from one variety of captcha that I cannot solve!  </p><p>I have no idea how to go about debugging this and alas I don't have the time to do it "properly" -- I am on a system with SIP disabled and can easily load up FF in lldb, for example, if someone could give me targeted advice. I am not a web developer and do not know the exact api call that causes this -- but it appears to be used in pdf.js' sidebar page overlay code, but not the actual page itself. Most PNGs, SVGs etc are fine.  </p><p>Please see the attached series of screenshots – if it's not clear what I've done (the same youtube video in and out of private browsing mode with no extensions, a PDF viewer; and that page reloaded showing a different pattern), please don't hesitate to ask -- the corruption is pretty visible in all cases, I think. The fact that I can screenshot this and share it with you means, I think, that it is not an OS-level graphics driver bug and is probably a rendering bug.  </p><p>Thanks for your help, and sorry if this is the wrong forum! </p>


created: 2021-04-23T00:43:32-07:00
updated: 2021-04-23T00:43:32-07:00
title: Firefox Update broke my company's printing config
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: info5314
content:
<p>Hello, </p><p>since the latest update I experience problems with printing. In my store we print hundreds of little slips every day, they are the size of 1/3 of A4 format.  </p><p>The webapp which prints them generates an A4 PDF, where only the top 1/3rd of the page is actually filled with information. Usually we print this via systems dialog, we have it set to print on Letter DL format, change the orientation 90 degrees and zoom to 270%, which gives us a perfect result. </p><p>As of yesterdays update, Firefox somehow changed the alignment rules, and the zoomed-in page now gets centred instead of aligned left, which completely breaks our process. </p><p>Is there any way to force left alignment? This is affecting two different machines exactly on the day of the update rollout. Changelog only says the print margins have been changed but I believe also the alignment has been affected by that. </p><p>Thx </p>


created: 2021-04-23T00:02:14-07:00
updated: 2021-04-23T00:02:14-07:00
title: SSL_ERROR_BAD_CERT_DOMAIN happening with email links again
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: madb1lly
content:
<p>Hi all, </p><p>I'm having a repeat of this issue: <a href="https://support.mozilla.org/en-US/questions/1291551" rel="nofollow">https://support.mozilla.org/en-US/questions/1291551</a> </p><p>Again some links from emails have been giving me the "Warning: Potential Security Risk Ahead" page with the error message "SSL_ERROR_BAD_CERT_DOMAIN". I get this in safe mode but not in private browsing. I have tried <em>all</em> of the fixes suggested last time I asked about this problem including deleting cert9.db but that hasn't worked this time (so maybe it wasn't the fix last time either). </p><p>To be explicit, I've tried all fixes on these pages so please don't suggest them again without providing an explanation about why you think it will work (a technical explanation please): <a href="https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER</a> <a href="https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can</a> <a href="https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites</a> <a href="https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message" rel="nofollow">https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message</a> <a href="https://support.mozilla.org/en-US/kb/connection-untrusted-error-message" rel="nofollow">https://support.mozilla.org/en-US/kb/connection-untrusted-error-message</a> <a href="http://kb.mozillazine.org/Error_loading_websites" rel="nofollow">http://kb.mozillazine.org/Error_loading_websites</a> <a href="https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean" rel="nofollow">https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean</a> <a href="https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors" rel="nofollow">https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors</a> </p><p>And also this one, which is actually related to the message (none of the above are): <a href="https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean#w_ssl-error-bad-cert-domain" rel="nofollow">https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean#w_ssl-error-bad-cert-domain</a> </p><p>Some examples of links that I get this message for: <a href="https://click.mail10.smallworldlabs.net/ls/click?upn=4FIN3hZFvI-2BP9iq5nue2vk-2BIMF5sm7TLqXM-2BBHmHs4tQjfdaurWm34ztLj9SPiVE4gseyCl-2FaqSWT59ygV9BpAcDzFkriqc5NC2qBiwl5aOaxL8F5mgo-2BFX-2Fgbi7iwZeFhIlJVBY5pUPWQy6owSYMskwXWDY7Y1aaoMS-2BkHbmCPTNSg29Z4JoYD7fjx9bZW5b2-2Fg5dX2SSuZS5csOf3H6IGmB8UNGulRns8j4EzznpinCvgJxocujRrlszMnMzDFaGlZcc-2BWOcJNASuRsaEH6HcXAoqMnLhDAoAdn0UChLWOY-2FfbP2Ib-2FUEDr6NloUbD-2FnHqHVVYd821nihjMp740-2F5x7GMXZmwRiFR7H2o2PqTC4rmR-2BSqxJ-2BuAl15SvxjWYbO9ClP8PSHw5pY80IikJqK10tVO8wFNKUY0vnffi80-3DW8m3_a4b-2FpboTDHPk-2BrdoYKQMvkNzRfSbL-2BRxE8OVpRrBC237mTF3qcpluLuTnfAWEU7fFwhhtOg-2BbDd1pxD5bmCpb3y8948sPEH5oTF-2Fsg1k82R-2Be5SnCvGNogmdD1MB5K11JV0Ow8rxc63etMs7M6GZzfslGWbxLHW9hydaH2RME5RPXqcBAsIRau-2FizQsq15rW5BclijLm23gWXw-2BvlJjO8gxiJ-2BQwpw2wvKihYGT4DKxPTObnz-2Fpn1ua2ng0ah-2BN1xDub-2Bav5GSEDaq4OPiG8JUArfSPtya-2ByoEn6CzLpZaqsLJ5rbTCztuAV25pOmNhojUORS-2Fnyv8FFlz-2Fh4EX6xolAvA1UgOdaXT3xescKfmROnAvFsYyB88QxIKBXi1-2Br" rel="nofollow">https://click.mail10.smallworldlabs.net/ls/click?upn=4FIN3hZFvI-2BP9iq5nue2vk-2BIMF5sm7TLqXM-2BBHmHs4tQjfdaurWm34ztLj9SPiVE4gseyCl-2FaqSWT59ygV9BpAcDzFkriqc5NC2qBiwl5aOaxL8F5mgo-2BFX-2Fgbi7iwZeFhIlJVBY5pUPWQy6owSYMskwXWDY7Y1aaoMS-2BkHbmCPTNSg29Z4JoYD7fjx9bZW5b2-2Fg5dX2SSuZS5csOf3H6IGmB8UNGulRns8j4EzznpinCvgJxocujRrlszMnMzDFaGlZcc-2BWOcJNASuRsaEH6HcXAoqMnLhDAoAdn0UChLWOY-2FfbP2Ib-2FUEDr6NloUbD-2FnHqHVVYd821nihjMp740-2F5x7GMXZmwRiFR7H2o2PqTC4rmR-2BSqxJ-2BuAl15SvxjWYbO9ClP8PSHw5pY80IikJqK10tVO8wFNKUY0vnffi80-3DW8m3_a4b-2FpboTDHPk-2BrdoYKQMvkNzRfSbL-2BRxE8OVpRrBC237mTF3qcpluLuTnfAWEU7fFwhhtOg-2BbDd1pxD5bmCpb3y8948sPEH5oTF-2Fsg1k82R-2Be5SnCvGNogmdD1MB5K11JV0Ow8rxc63etMs7M6GZzfslGWbxLHW9hydaH2RME5RPXqcBAsIRau-2FizQsq15rW5BclijLm23gWXw-2BvlJjO8gxiJ-2BQwpw2wvKihYGT4DKxPTObnz-2Fpn1ua2ng0ah-2BN1xDub-2Bav5GSEDaq4OPiG8JUArfSPtya-2ByoEn6CzLpZaqsLJ5rbTCztuAV25pOmNhojUORS-2Fnyv8FFlz-2Fh4EX6xolAvA1UgOdaXT3xescKfmROnAvFsYyB88QxIKBXi1-2Br</a> </p><p>Web sites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for <a href="http://click.mail10.smallworldlabs.net" rel="nofollow">click.mail10.smallworldlabs.net</a>. The certificate is only valid for the following names: *.sendgrid.net, <a href="http://sendgrid.net" rel="nofollow">sendgrid.net</a> </p><p>Error code: SSL_ERROR_BAD_CERT_DOMAIN </p><p><a href="https://click.topgear.bbc.com/?qs=c719f0befb99016fe4d64e88dc7ec435f7eee7452916295aaa562fc47d530c91af5900c5d298ac67019e3560abca9b8eab0be3a91e8e632f" rel="nofollow">https://click.topgear.bbc.com/?qs=c719f0befb99016fe4d64e88dc7ec435f7eee7452916295aaa562fc47d530c91af5900c5d298ac67019e3560abca9b8eab0be3a91e8e632f</a> </p><p>Firefox does not trust this site because it uses a certificate that is not valid for <a href="http://click.topgear.bbc.com" rel="nofollow">click.topgear.bbc.com</a>. The certificate is only valid for <a href="http://origin-click.s6.exacttarget.com" rel="nofollow">origin-click.s6.exacttarget.com</a>. </p><p>Error code: SSL_ERROR_BAD_CERT_DOMAIN </p><p>Please tell me if you need more info. All helpful suggestions much appreciated. </p><p>Thanks :) </p>


created: 2021-04-23T00:01:00-07:00
updated: 2021-04-23T14:48:45-07:00
title: In-view extensions freeze Firefox for 60 seconds
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407930;1408131;
creator: sander14
content:
<p>I just installed Firefox (88.0) on a brand new Surface Pro, signed in to my Firefox Account, which gets me my stuff synced over, such as the Grammarly, LastPass and Pushbullet extensions. I log into those respective applications as needed. I start browsing. </p><p>Now, when I open either of those extensions from the menu bar, they open their little in-place window. If I now touch anything in these windows, about 80% of the time the following happens: </p> <ul><li> The little in-place window closes </li><li> Firefox becomes unresponsive (menus, other controls, web pages, close window) </li><li> This lasts for <strong>60 seconds</strong> (reliably) </li></ul> <p>However: </p> <ul><li> If the extension is visible on the menu bar: <strong>problem happens</strong> </li><li> If the extension is tucked away in "&gt;&gt;" (More tools...): <strong>no problem</strong> (this is also a decent-ish workaround) </li></ul> <p>Given that this affects multiple extensions, I'd expect this to be a Firefox issue. Also, I have no idea how to troubleshoot this (I have not been able to find logs). </p><p>Things I tried to no avail: </p> <ul><li> Refresh (through installer) </li><li> Cleaned out profile manually </li><li> Tried extensions before logging them in </li></ul> <p>Thank you for your help. </p>


created: 2021-04-22T23:43:04-07:00
updated: 2021-04-22T23:44:14-07:00
title: Manage passwords menu option removed from Firefox account menu button?
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1407928;
creator: carmik
content:
<p>Up to some days ago I had the extremely handy option to look up a stored password in sync, by clicking on the firefox account button in the toolbar. In the menu that opened there was an option to view (add? manage?) stored accounts and passwords. Two clicks and that was it. </p><p>Today I tried to do the same thing, but instead of the usual menu options I was greeted with 5-6 options relating to the firefox account, and a zillion of my synced bookmarked pages from other devices. Where has the ultra-used (perhaps the single most used button on my browser, besides the back/forward ones and ctrl+h to open history) option of opening Lockwise gone to? </p><p>Please God, don't let this one be a "usability" improvement... </p>


created: 2021-04-22T23:41:05-07:00
updated: 2021-04-22T23:41:05-07:00
title: Untrusted certificate for a government official website
tags: mac-os;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
creator: kevin.legent
content:
<p>Good Day. Connection to the official French Tax website <a href="https://cfspart.impots.gouv.fr" rel="nofollow">https://cfspart.impots.gouv.fr</a> (French IRS-equivalent) is not authorized on my browser (Firefox 78.10.0esr / MacBookPro OSX 10.11.6) although this browser version is said to be supported by the governmental Tax website. </p><p><strong>Someone could be trying to impersonate the site and you should not continue. </strong> Websites prove their identity via certificates. Firefox does not trust <a href="http://cfspart.impots.gouv.fr" rel="nofollow">cfspart.impots.gouv.fr</a> because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates. Error code: SEC_ERROR_UNKNOWN_ISSUER<strong> </strong> </p><p>Can anyone help on this one ? Thanks a lot in advance best </p>


created: 2021-04-22T23:36:48-07:00
updated: 2021-04-23T01:38:12-07:00
title: What happened to Tools, Web Development, Network?
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1407939;1407943;
creator: margochester
content:
<p>Hi All, </p><p>Fedora 33 firefox-87.0-12.fc33.x86_64 </p><p>What happened to </p><p>--&gt; Tools </p><pre>   --&gt; Web Development      --&gt; Network </pre> <p>I really need this functionality back! </p><p>-T </p>


created: 2021-04-22T23:28:53-07:00
updated: 2021-04-23T06:15:53-07:00
title: Sağ tık "resme bak"
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: tr
answers: 1407994;1407995;
creator: nabayli
content:
<p>Merhaba, Bir resme sağ tıkladığımda açılan menüde "resme bak" seçeneği vardı ama şimdi o seçenek bulunmuyor. Ne olmuş olabilir ki bu seçenek kayboldu. Teşekkür ederim. </p>


created: 2021-04-22T23:15:25-07:00
updated: 2021-04-23T14:18:46-07:00
title: Add-on dev: How can I edit Firefox UI CSS?
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
answers: 1408094;1408118;
creator: dukevinjduke
content:
<p>I'm developing an add-on for Firefox which will take the colors from the favicon of the current tab to color bits of the tab-bar dynamically. </p><p>I'm having trouble finding out how I can modify browser CSS, for example in the Browser Tool box console, this works perfectly fine: ```const activeTab = document.querySelector('.tabbrowser-tab[selected="true"] .tab-background'); activeTab.style.background = "rgb(0, 221, 255)";``` </p><p>but when inputting this same code in my add-on, it cannot query that same selector (I've given it tabs and theme permissions). This also does not work as a stylesheet. </p><p>Can anyone point me to what I need to access the browser UI DOM? </p>


created: 2021-04-22T22:59:16-07:00
updated: 2021-04-23T03:55:44-07:00
title: Firefox Developer edition
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1407974;
creator: gomez.me
content:
<p>My Firefox Developer Edition crashed. The menu disappeared all of a sudden and I can't get to any websites now.  I tried removing everything FF related on my Macbook Pro and then downloading again and it still looks like the screen shot included here. Nothing going on at the top anymore and it looks like it's 'applying update' but this never ends. </p><p>Any ideas what might be the cause of this? And what I can try to fix it? </p><p>This seemed to all happen at the same time I was working on a GoDaddy managed WordPress website - while pushing my staging site to the production site. GoDaddy said their system software was being updated but that shouldn't affect a browser. </p><p>Thank you for any info you can give! </p>


created: 2021-04-22T21:45:18-07:00
updated: 2021-04-22T21:45:18-07:00
title: Right click "copy image location" is gone, gone, gone ...
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: stylecramp1
content:
<p>For years I've been right clicking on memes and GIFs, selecting "copy image location," and pasting it in a forum on a website. I know there are other ways of accomplishing this but losing the ease factor of "copy image location" is AWFUL. In retrospect, the simplicity of it was breathtaking. Does anyone know the possibility of its return in an update? </p>


created: 2021-04-22T21:25:18-07:00
updated: 2021-04-22T21:25:18-07:00
title: Can I recover my Firefox Bookmarks
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: mcmlekush
content:
<p>Unfortunately my main desktop computer decided it no longer wants to boot up. I was using Firefox as my browser and would like to know if there is some way I can get all my bookmarks back. I have a second desktop computer and was wondering if I opened a Firefox account on that computer and then signed in with the same email and password, would I be able to see all my bookmarks or am I simply out of luck? </p><p>Thank you for your help--Matt </p>


created: 2021-04-22T21:17:45-07:00
updated: 2021-04-22T21:17:45-07:00
title: Downloading attachments causes email to close and return to inbox - how to stop this?
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: smclewin
content:
<p>Every time I try to download attachments, the original email closes and I am returned to the inbox. Not so much of a problem if I am working from the inbox, but an absolute pain when I am working from sub-folders. </p><p>How can I stop this? </p><p>Thanks, </p><p>Shaun. </p>


created: 2021-04-22T21:15:50-07:00
updated: 2021-04-22T21:15:50-07:00
title: Screenshot is not complete
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: Smith3451
content:
<p>Firefox's screenshot is not complete.  The picture saved is just a incomplete part of the area you select. As shown in pictures attached. </p>


created: 2021-04-22T21:03:31-07:00
updated: 2021-04-22T21:31:14-07:00
tags: windows-7;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1407906;
creator: fleur.delamour
title:
'Restart With Add-ons Disabled' No Longer Showing Under Settings > Help > After Firefox Version Update

content:
<p>'Restart With Add-ons Disabled' No Longer Showing Under Settings &gt; Help &gt; After Firefox Version Update </p>


created: 2021-04-22T20:56:25-07:00
updated: 2021-04-23T10:15:35-07:00
title: Permissions set cookie "Allow for Session"
tags: windows-7;desktop;cookies;firefox-870;
product: firefox
topic: cookies
locale: en-US
answers: 1407912;1408047;1408050;
creator: lucskywalker2000
content:
<p>Can someone please tell me why Firefox has remove Page Info on the right click? </p><p>Sense Firefox doesn't have a setting to set all cookies to "Allow for Session", I have been doing it by my self on every page I see. I right click, select Page info, go to permissions then change "Set Cookie" from default, which is "Allow" to "Allow for Session".  </p><p>I read their update page before I updated, and no where on the page do they mention removing page info and for what reason. </p><p>Does anybody have an idea why? </p>


created: 2021-04-22T20:31:02-07:00
updated: 2021-04-22T20:31:02-07:00
title: refresh firefox
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: mdm54
content:
<p>in previous versions  when you refreshed firefox it would send a file to my desktop  where it gave the add on  so you would not lose them  it gave the data file now it does not how  do  i  get them back.? See example below  the new version  no longer has that option </p><pre>so now  i will lose bookmarks and extentions </pre>


created: 2021-04-22T20:17:43-07:00
updated: 2021-04-22T20:17:43-07:00
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
creator: taddcampbell3
title:
How can I create hotkeys/abbreviations for autocompleting full words & phrases for repetitive text, ie email addresses, etc.?

content:
<p>Answer the question "How can I create hotkeys/ special abbreviations for autocompleting full words &amp; phrases for repetitive text (NOT for autofill on forms which I understand), ie email addresses in FF, etc.?   </p><p>Apologies if this has a tech name I am not familiar with. </p>


created: 2021-04-22T20:11:29-07:00
updated: 2021-04-23T00:39:02-07:00
title: What Happened to 'View Image' in the Context Menu?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1407893;1407899;1407929;1407932;1407936;
creator: treliormorningstar
content:
<p>Per title and attached image. </p><p>Why do I no longer have the option to view image in the same tab any more? I should not need a browser extension to have brought it back. This new feature is, frankly, rather annoying and I would like to have the option to have it back. Please don't tell me to modify userChrome.css because that doesn't seem to do anything anymore. I have tried on numerous occasions to use it to get rid of the obnoxious Email Image by following markup examples given on numerous forums, so I don't trust it to bring back a feature unjustly stripped from me. </p><p>Or, failing that, tell me how to get that context to open in the background. I have that option set for links, and am rather unhappy that it is ignored on this new image context and bookmarks to a lesser extent. </p><p>It has been a day since updating to this new version, and I hate it already. </p>


created: 2021-04-22T19:56:48-07:00
updated: 2021-04-22T19:56:48-07:00
title: Outros favoritos sumiram na atualizaçãp
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: pt-BR
creator: Skrdlik
content:
<p>Na última atualização, hoje dia 22 de Abril de 2021. sumiu uma parte dos Outros Favoritos, especificamente os registrados hoje mesmo, Como posso recuperar ? Obrigado, Saudações </p>


created: 2021-04-22T19:24:10-07:00
updated: 2021-04-22T20:28:50-07:00
title: pocket
tags: desktop;other;windows-81;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407889;1407895;
creator: lesstraite1
content:
<p>WHAT in the world is pocket??  I was in the middle of my exercises,  Pocket came on and goofed me all up.  Is there any to get out of pocket?? </p>


created: 2021-04-22T18:51:01-07:00
updated: 2021-04-22T19:12:31-07:00
title: Widevinecdm crashing since updating to 78.10.0esr
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1407875;
creator: brad46
content:
<p>Streaming accounts like Spotify, Netflix, Apple TV+, Disney+, etc are all no longer playing since I updated to 78.10.0esr This version is supposed to be compatible with my version of OS X 10.9.5 I keep having Firefox crash with this error. Widevinecdm plugin has crashed. Learn more...and when I click on Learn more, there's nothing there that helps. </p><p>Can anyone help? Thank you. </p>


created: 2021-04-22T18:33:14-07:00
updated: 2021-04-23T15:14:47-07:00
title: Camera
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407869;1408150;
creator: dianet55
content:
<p>Nothing changed on my computer this week, but my camera does not work anymore. I get a blank screen. My students can see me but I cannot see myself. I see a green screen... Help please Thank you in advance to whoever knows the answer. </p>


created: 2021-04-22T18:32:24-07:00
updated: 2021-04-22T18:32:24-07:00
title: Grumpy old fogey says why not leave what is working work...
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: brainballard
content:
<p>I am an old fart (76) and had firefox reasonably set up and nor this tired old brain must remember how it was and how to jump through the hoops that the juveniles thought as better...   Give me a break !!   the complaint I had which I found a workaround was to DELETE up to 1G of cookies so I had a little usable ram and space on my HDD...   Some of the cookies were HUGE...   My OS has been Linux mint or other flavours of Linux since about 1990 and used to boot in less than 20 seconds, then it would load the previous days applications where I left off in another 10 seconds...    Now, judging by the sixes of the files downloaded to refresh Firefox you are writing BLOATWARE WTF...   Why do you think I would not touch Intel &amp; windoze?     DAZE of compulsory Amerikan speling &amp; corporate spying are numbered if this keeps deteriorating... 20,000 cookies a day? and how big is the file to install firefox...   That is what I call BLOATWARE... </p><p>I watch informative YT but when it gets boringly repetitive I just scan what is force fed in the vain hope I will spot something of interest...   90% is crap, or dumb'ed down BS to find a few paste jewels... </p><p>My brain is somewhat addled with Dementia, and afflicted with aspects of Asperger's Syndrome, Bi polar disorder... Give me a break  Please... </p>


created: 2021-04-22T18:32:07-07:00
updated: 2021-04-22T18:32:07-07:00
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: orionwolf38
title:
Firefox Sync requires a verification code from your email, but the password to my email account is ON MY FIREFOX ACCOUNT.

content:
<p>I have firefox sync set up because I have to reset my computer sometimes, for personal reasons. However, upon logging into your firefox account to sync the data, it requires a code from the email account. BUT, the password to my email account is on the firefox account I'm trying to sign into, meaning I can't sign into my email to get the code to sign into firefox. I had to make a new account (the one I'm using now) in order to ask a question about it. Please help as soon as possible. </p>


created: 2021-04-22T18:31:55-07:00
updated: 2021-04-22T22:02:46-07:00
title: Google search engine on Firefox showing suggestions from a different region.
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407878;1407904;1407909;1407911;1407914;
creator: amaru996
content:
<p>Hi, </p><p>Straight to the point,  </p><p>I live in Colombia, the search suggestions that come up when using the default Google search engine on Firefox are on Spanish and are all related to the country. </p><p>This does not happen when I search normally on <a href="http://Google.com" rel="nofollow">Google.com</a>. I already set the search results on <a href="http://Google.com" rel="nofollow">Google.com</a> to another region, and the language to English. </p><p>It seems to me, the problem is the default Google search engine on Firefox, since this does not happen when I use the Bing search engine. </p><p>I would like to keep Google as my search engine and search suggestions on, Is it possible to set it so that the search suggestions that show up on the address bar are from another region, more specifically, the US? </p><p>Thank you. </p>


created: 2021-04-22T18:30:00-07:00
updated: 2021-04-23T00:07:12-07:00
title: When clicking "open link in new tab" Firefox sometimes opens in new window instead
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
answers: 1407877;1407887;1407897;1407918;1407931;
creator: qtluom
content:
<p>When I open a first Firefox instance from taskbar in Windows 10, if I do a Google search then right click on any of the results, then select "Open Link in New Tab", FF lalways opens that link in a new window, not a new tab as requested.  The new window takes up the right hand half of my display which means I have to manually size it larger or maximize it.  This behavior continues as long as I use the first FF window to open any links - they never open in a tab of the original window and only create lots of windows - this is very hard to deal with IMHO.  Now here's the weird part - If I use one of the new windows, then FF behaves just as it should.  Do a Google search and all links can be opened in new tabs in the new window, as requested.  I did not notice this strange behavior until about April 10 when I believe I accepted a new update to FF. </p>


created: 2021-04-22T17:53:17-07:00
updated: 2021-04-22T18:24:29-07:00
title: recent update changes 4/22/2021
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1407857;1407862;
creator: mdvaughn1
content:
<p>Today 4/22/2021 I updated my FIREFOX Browser. WHY did FF get rid of the option to block cookies and block persistent storage for each webpage you are on? Before you could right click and choose view page info which allowed you to BLOCK individual choices .... WHY FF WHY? How can we change this or is there another way to still do it? </p>


created: 2021-04-22T17:32:13-07:00
updated: 2021-04-22T21:07:21-07:00
title: how to get help
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1407902;
creator: windsorbug
content:
<p>I have NEVER been able to ANY help with firefox, It REALLY SUCKS&gt;  community sucks to NO HELP!!! </p>


created: 2021-04-22T17:11:05-07:00
updated: 2021-04-22T18:29:07-07:00
title: Outlook via Firefox
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1407863;
creator: benard_michel1
content:
<p>The fonts in Outlook via Firefox are all distorted but when I make a screenshot all seem normal, why? </p>


created: 2021-04-24T16:24:28-07:00
updated: 2021-04-24T16:24:28-07:00
title: How do I turn off all hover pop-ups?
tags: mac-os;desktop;customize;firefox-660;
product: firefox
topic: customize
locale: en-US
creator: SunSpirit13
content:
<p>So, hovers are proliferating across all sites.  They've gotten so bad now that I can't do anything without stupid crap popping up covering up what I'm trying to do.  Tooltips, navigation menus, videos starting on hover, you name it.  It's GARBAGE user experience, and I can't understand why anyone thinks this is okay.  They're popping up everywhere all the time, 99.9999% of the time when I don't want it.  It makes complex sites like Amazon totally miserable to even try to use for someone like me who's easily distracted. </p><p>So, I desperately need a solution at this stage.  The internet is a graveyard of sites I can't visit because they drive me up the wall and ruin my day. </p><p>Someone previously recommended adblockers for this, but I use three adblockers (like I said, easily distracted by garbage), and none of them kill hovers. </p><p><strong>How do I make hovers stop activating content and instead ONLY work on-click.  Thanks!</strong> </p>


created: 2021-04-24T15:17:06-07:00
updated: 2021-04-24T15:17:06-07:00
title: My Firefox Screenshots function suddenly stopped working...2nd day
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: allan_santista
content:
<p>Hello,  It`s the second day already that this problem continues... I tried : 1-Open and close again the browser 2-Initiate in safe mode... 3- went to about:config, change from false to true many times and vice-versa ( to false again)... 4- Nothing works... I`m almost changing to Opera GX, because at least there it works.... </p>


created: 2021-04-24T14:40:50-07:00
updated: 2021-04-24T14:40:50-07:00
title: Asking to remember passwords and logins
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ckewsoul2000
content:
<p>Firefox is not asking to remember my logins and passwords. I have all the correct settings to do so. I do not have any other password/login apps running. Please help. </p>


created: 2021-04-24T13:52:29-07:00
updated: 2021-04-24T14:51:56-07:00
title: Bookmarks and Passwords from deleted profile
tags: windows-7;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408414;1408424;
creator: raymondfahey
content:
<p>My CPU usage suddenly began topping out when I would launch a Firefox session.  I followed advice on-line to remedy the problem and created a new profile then deleted the old profile.  As described in the on-line process I was following, when deleting the profile the option came up: "delete files and profile" or "just delete profile".  I selected "just delete profile".  How can I link the files from the deleted profile to the new one? Also, deleting the profile didn't improve the excessive CPU usage.  I'm not very technical. </p><p>Thanks for any guidance on either or both issues.  RF </p>


created: 2021-04-24T12:45:04-07:00
updated: 2021-04-24T13:37:19-07:00
title: Cookies
tags: desktop;cookies;windows-10;firefox-880;
product: firefox
topic: cookies
locale: en-US
answers: 1408377;1408396;
creator: mkenduck
content:
<p>How can I REVERSE option to prohibit cookies.  NOW, every time I restart my computer, I have to re-log in to my email providers, and my bank accounts (need to wait for a code by telephone call.) </p>


created: 2021-04-24T12:41:25-07:00
updated: 2021-04-24T13:05:22-07:00
title: How to avoid a certain tab to show up automaticlly on every launch of FF ?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408380;
creator: amilega
content:
<p>Hi </p><p>I just installed "<a href="https://addons.mozilla.org/en-US/firefox/addon/night-eye-dark-mode/" rel="nofollow">Night Eye</a> Night Eye"  extension on Firefox browser, which allow to get a dark mode on almost every website. The extension is works fine, but I have noticed that every time I'm starting Firefox, there are 2 tabs that opened: 1. New FF new tab. 2. Annoying "Thank you" tab from Night Eye website (http://nighteye.app/thank-you/). </p><p>How can I get rid of this tab to be shown every time I launch Firefox? I can't find anything on the settings/options. </p><p>Thanks in advance. </p>


created: 2021-04-24T12:41:00-07:00
updated: 2021-04-24T14:43:15-07:00
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408422;
creator: bobgullick
title:
Need for firefox to erase my autofil on my amazon account. I cannot acess my account untit you do this

content:
<p>fire fox needs to erase the autofil in my amazon account. I have tried and amazon has tried but to no avail. I cannot access my account without you doing this asap.Amazon is the contact that told me to contact fire fox for this to happen. </p>


created: 2021-04-24T12:26:24-07:00
updated: 2021-04-24T12:26:24-07:00
title: GMail messages suddenly not being rendered properly in v89
tags: desktop;beta;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
creator: ricknak
content:
<p>My Firefox just updated to version 89.00b3 this morning, and now my Gmail messages look terrible and are not rendering properly. </p><p>Newsletters from the Washington Post, Baltimore Sun and Next Door are not formatting correctly, with the text extending as a single line off the screen.  Some lines don't start at the left edge, but don't begin until three-quarters across the window.  A title line that should be centered and word-wrapped is displayed as a centered single line, with the left and right portions cut off by the window and not visible. </p><p>These same messages appear fine in Chrome, and Firefox had no problems yesterday, so it must be the update that 'broke' HTML rendering of the newsletters. </p><p>Rick </p>


created: 2021-04-24T12:23:43-07:00
updated: 2021-04-24T12:23:43-07:00
title: Setting up new account
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: fctrust
content:
<p>In setting up my Firefox account, it asked that I log in with a second device. I do not have a second device. What should I do? </p>


created: 2021-04-24T12:22:25-07:00
updated: 2021-04-24T12:22:25-07:00
title: Firefox 88 under Windows 10 20H2 does not render colors correctly on sone web sites
tags: desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: mb36
content:
<p>Yesterday in installed 20H2 update for Windows 10 on my laptop.  Now Firefox does not render colors correctly  on some web sites.  For exmple, Google maps displays the street map on a dark background, making it very difficult to interpret.  Another examples is <a href="http://forecast.weather.gov" rel="nofollow">forecast.weather.gov</a>.  My Windows Colors Personalization settings are: </p><pre>     Choose your color:  Light      Transparency effects: off      Choose your accent color:  Automatically pick an accent color from my background      Show accent colors on the following surfaces: Title bars and window borders </pre> <p>Firefox Language and Appearance color settings: </p><pre>     Text:  black       Background: white       Use system colors:  ticked "off"       Override the colors specified by the page with your selections above: Always </pre> <p>I also tried various other setting combinations, with no improvement. </p><p>Chrome and Edge render these websites correctly using default setting.   </p><p>Please help </p>


created: 2021-04-24T12:17:52-07:00
updated: 2021-04-24T15:35:45-07:00
title: No "bookmark page"
tags: mac-os;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1408410;1408417;1408423;1408427;1408434;
creator: heatherokay
content:
<p>I can't bookmark anything now on my mac computer, there is no "Bookmark page" option anymore! Last month there was no refresh button . Why do these things disappear? I refreshed firefox. Keyboard commands do work but this is annoying especially when I must always force quit firefox and half the time that doesn't always work! May be time to move on to another browser things are always so slow! </p>


created: 2021-04-24T12:14:12-07:00
updated: 2021-04-24T13:58:16-07:00
title: Weird white line at the top of the window (MacOS)
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408409;
creator: Jekipek
content:
<p>Hello everyone! I don't know what caused this white line that is appearing (<a href="https://imgur.com/a/Qt9cBYj" rel="nofollow">here is the video</a>, sorry for quality loss, but white line is still visible) but it comes and goes constantly, so, it's not a fixed white line. I recently installed Material Fox, so maybe that caused the issue? I would really appreciate your help. (Changing to white theme helps, but it's visible again when watching a video full screen). </p><p>my userChrome.css code: </p> <pre>@import "global/variables.css"; @import "global/global.css"; @import "icons/icons.css"; @import "tabbar/tabbar.css"; @import "navbar/navbar.css"; @import "personalbar/personalbar.css"; @import "popup/popup.css"; @import "urlbar/urlbar.css"; @import "findbar/findbar.css";  #urlbar { 	-moz-binding: url("bindings.xml#urlbar") !important; } /* Center URL */ #urlbar .urlbar-input-box { 	text-align: center; 	margin-bottom: 1px; }</pre>


created: 2021-04-24T12:09:46-07:00
updated: 2021-04-24T12:09:46-07:00
title: Trouble with Facebook
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: jeddolnick
content:
<p>For the last two days, I've been unable to use Facebook in Firefox on my PC. The problems don't occur in Chrome. Pages download partially and then stall. The page also stalls if I try to post (see image). I've emptied the cache (repeatedly), and turned off Facebook Container, Enhanced Tracking Protection, and Bitdefender Anti-Tracking. </p>


created: 2021-04-24T12:09:00-07:00
updated: 2021-04-24T13:53:02-07:00
title: Keyboard media keys enabled but don't work
tags: desktop;customize;windows-81;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408379;1408400;1408403;1408405;
creator: Schistura
content:
<p>Hi, </p><p>I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 88.0 on Windows 8.1, so according to <a href="/en-US/kb/control-audio-or-video-playback-your-keyboard" rel="nofollow">this article</a> it should be supported. The keys work on other apps. I've tried in troubleshooting mode as well, no luck. Any ideas? </p>


created: 2021-04-24T11:51:21-07:00
updated: 2021-04-24T13:26:39-07:00
title: Audio and video choppy with Amazon Prime Video - 88.0 Win 10
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408386;1408390;
creator: bullriver
content:
<p>After Firefox update 87 to 88 Amazon prime video services developed playback issues. Issue developed immediately after update. </p><p>Issue is confined to Amazon only, other video streams (Youtube, Bitchute, etc., are not affected. </p><p>Audio is intermittent static/distortion, along with video skipping. </p><p>Audio playback is fine if playing while viewing a different tab displaying a static web page, after re-selecting Amazon tab issue is immediate. </p><p>Issue is not present in other browsers such as Chrome. </p><p>No changes were made in Firefox settings, or win 10.   Router, Internet connection all OK. </p><p>DRM enabled. </p><p>OpenH264  ver. 1.8.1.1 - enabled </p><p>and  </p><p>Widevine ver. 4.10.2209.1 - enabled </p><p>Firefox was set to run in refresh, troubleshoot mode, clearing the startup cache - no difference. </p><p>Please advise how to fix or rollback to version 87? </p><p>Thank You </p><p>Tom </p>


created: 2021-04-24T11:51:04-07:00
updated: 2021-04-24T15:22:46-07:00
title: inability to connect to bank website with Firefox
tags: desktop;websites;windows-10;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1408430;
creator: cozpop
content:
<p>Long time user. Recently while trying to enter my Banco de Costa Rica site, the Connect just spins endlessly. I enter by using Last Pass. Have tried entering all manually, same result. Called bank, they asked what browser I used and said the problem was specific to Firefox, I used Google Chrome, no problem entering site, but pain in the *ss. Have used firefox for 12 to 15 years, would like to stay, but need full functionality </p>


created: 2021-04-24T11:32:32-07:00
updated: 2021-04-24T15:23:34-07:00
title: Firefox with Instacart
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408431;
creator: pbarschall
content:
<p>Whenever I go to the Instacart site, even <a href="http://www.instacart.com" rel="nofollow">www.instacart.com</a>, I just get the "revolving carrots" in the upper left hand corner, never anything else.  Instacart works fine in Chrome, but never works in Firefox.  This has been going on for at least 1 month.  I'm using version 88.0 (64 bit). </p><p>Thanks. </p><p>-Peter </p>


created: 2021-04-24T11:16:30-07:00
updated: 2021-04-24T11:16:30-07:00
title: Firefox (Mac, v88) just stopped working this morning
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: skierwalt
content:
<p>I was using Firefox this morning and suddenly it stopped loading web pages. At first I thought I had lost connection with the Internet, but that wasn't the case. Other browsers worked perfectly. The weird thing is that Firefox could connect via an iPhone hotspot (using wireless), but that was the only way. I have checked everything I could think of, including completely uninstalling FF (and all supporting files) then reinstalling, but no joy. </p><p>I have already spent several hours researching and troubleshooting this, and unless this is a simple fix, I think I'm done with FF and back to Safari. </p><p>Short version: FF suddenly stopped loading pages in the middle of a session where nothing else was going on, and I can't get back on the Internet. </p>


created: 2021-04-24T11:16:27-07:00
updated: 2021-04-24T15:21:33-07:00
title: printing
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408429;
creator: fortayyar0808
content:
<p>hello . i'm having trouble in printing as you see in the picture the font is in the middle  the original was UP nothing was changed in printer setting and its not only me but 40 other employees are facing the same problem we tried all the setting on firefox but nothing seems to work . please help us </p>


created: 2021-04-24T11:01:54-07:00
updated: 2021-04-24T11:01:54-07:00
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: olgaoliver2019
title:
I have forgotrten my password. I'm confused. I gues its my Mozilla Support password. Thank you, I'm really confused.

content:
<p><strong>bold text</strong>I forgot my password, guess its my Mozilla Support password.  I'm really confused. Please help. Thank you. </p>


created: 2021-04-24T10:54:48-07:00
updated: 2021-04-24T10:54:48-07:00
title: How to disable automatic updates (in firefox 88) ?
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: tajz1
content:
<p>Hi, </p><p>I am an old-timer and one update per one or two years is enough. Are automatic updates at last disabled in firefox 88 ? I tried about:config but it is too much complicated, I am nearly retired. </p><p>Perhaps could you deliver forefix, the nice-to-have version of firefox that don't bother with updates. </p>


created: 2021-04-24T10:48:10-07:00
updated: 2021-04-24T14:32:12-07:00
title: firefox book mark gone
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408393;1408419;
creator: ian_s_kirkness
content:
<p>Hi there, YOU BLOODY update of firefox wipe out ALL my BOOKMARKS and NO THE BLOOD THING DID NOT EVEN DO A BACKUP&gt;  IT is completely GONE.  WELL WTF I want it back and go back to the previous version of firefox.  THE NEW ONE SUCK. </p>


created: 2021-04-24T10:28:38-07:00
updated: 2021-04-24T12:34:38-07:00
title: Go back to the last site
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408369;
creator: st80063
content:
<p>After the last upgrade, it is not possible to go back to the last page with my keyboard. Please can you help me? st800 </p>


created: 2021-04-24T10:16:07-07:00
updated: 2021-04-24T12:25:37-07:00
title: How to get back to normal FF screen colors after todays beta update
tags: desktop;beta;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
answers: 1408363;
creator: RonvanDoremalen
content:
<p>How to get back to the colors of the screen we had before todays beta update. </p><p>Change is not needed if it is no improvement. Stop doing this kind of shit. Nobody wants. </p>


created: 2021-04-24T10:13:16-07:00
updated: 2021-04-24T12:21:19-07:00
title: How to set up 1 website exception and clear all other cookies on Firefox closure
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1408361;
creator: bernardgorman1
content:
<p>Hi everybody, </p><p>I am using Firefox (v88.0 64-bit) running on a PC with Windows 10. </p><p>I'm using a public library website called Libby on my PC to access magazines. I have set up a tag so that I get notified by email when a new version of a magazine   am interested in (5 total) gets added. The Libby website relies on a cookie(s) so that you only login once with your library card and it retains any settings (like the above tagged information). </p><p>I could not understand why every time I accessed Libby, I was being asked to login with my library card and once logged in, my tagged information was missing. </p><p>I contacted Libby Technical Support, and further investigation revealed that Firefox automatically deletes cookies by default when closed. </p><p>I entered Firefox Options and could see that the 'Delete cookies and site data when Firefox is closed' option was ticked which explained the above behaviour. I left this option ticked (I want all cookies to continue to be deleted on Firefox closure) but set up an exception under 'Manage Exceptions' to allow the cookie(s) associated with <a href="https://libbyapp.com" rel="nofollow">https://libbyapp.com</a> to be retained on Firefox closure. This exception did not work. </p><p>I then dipped into the History section and selected 'Use custom settings for history' which then allowed me to untick the 'Delete cookies and site data when Firefox is closed' option. This worked but is not really the approach I want to take. </p><p>In other words, I want to clear down all cookies on Firefox closure but retain the those associated with Libby. What is the best way to do this? </p><p>There seems to be an association (in terms of cookies) between the 'Cookies and Site Data' and 'History' sections within options, which I do not fully understand. </p><p>I have searched through the forum and there is a lot of material on this, with very long exchanges, some of which is not very recent. I thought it was worth asking the question afresh. </p><p>Apologies for the length of my issue description above. </p><p>Thanks in advance for your support. </p><p><br> </p><p>bern </p>


created: 2021-04-24T10:04:43-07:00
updated: 2021-04-24T14:39:50-07:00
title: Firefox 'forgets' logins and logs me out of sites often
tags: linux;desktop;privacy-and-security_1;firefox-790;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1408394;1408420;
creator: goddess.vulpa
content:
<p>i have been logged out of some of the sites often. i have a wattpad account and i am constantly logged out of it. in case i try to log back in, i discover my previously saved password doesn't appear. turns out, firefox wouldn't even have it, even after i manually create a new login for the same site. i close the firefox, open it again and the login is gone.  i have set firefox to delete my site cookies <strong>but</strong> have given the right site exceptions. this problem does not stay for other accounts like google or such but only my most recent, such as this. the only add-ons i have is Firefox color, Tab Auto Refresh and Language Tool.  it is quite tiring since i visit these sites very often and still be logged out or not have the password hand-in-hand. </p>


created: 2021-04-24T09:48:06-07:00
updated: 2021-04-24T12:16:18-07:00
title: show every time try again
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1408358;
creator: devendrarudani1991
content:
<p>Hello Team, </p><p>Hope you doing well. </p><p>show me every time &amp; every website try again </p>


created: 2021-04-24T09:19:54-07:00
updated: 2021-04-24T09:24:32-07:00
title: widevinecdm error on mozilla firefox
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408311;1408312;1408314;
creator: ericsmayes
content:
<p>Hi Everyone, </p><p>I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac.  This just started yesterday and I'm not sure why.   </p><p>I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5 </p><p>Anyone have any fixes? </p>


created: 2021-04-24T09:13:27-07:00
updated: 2021-04-24T09:17:53-07:00
title: Upgraded to Firefox 88, now I can't view images in new tabs.
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408308;
creator: Eschaton
content:
<p>Ever since I upgraded to version 88 yesterday, I was trying to get used to the new changes, such as replacing "View Image" with "Open Image in New Tab." At first it was working fine, but then I started noticing that every time I clicked on "Open Image in New Tab," I would get the message: "The image _______ cannot be displayed because it contains errors." I've tried restarting Firefox. I've tried downgrading back to 87, but that won't let me open Firefox again unless I make a new profile and lose all my history and bookmarks, etc, and it was a hassle upgrading back to 88 to get my profile back. I don't know what else to do except sit on my hands and hope Firefox fixes this idiotic shit in the next update, whenever that is. </p>


created: 2021-04-24T09:08:11-07:00
updated: 2021-04-24T09:29:47-07:00
title: search preferences
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408320;1408321;
creator: info5334
content:
<p>I chose Duckduckgo as my favorite browser, but Firefox is regularily switching to Yahoo. I am mad about it. </p>


created: 2021-04-24T08:46:26-07:00
updated: 2021-04-24T08:57:59-07:00
title: FDM Right-Click
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408289;
creator: jnw.net
content:
<p>Hello. Had installed Mozilla awhile back, then uninstalled it but could not remember why. After re-installing, the issue has come back and think it best to ask. I use Free Download Manager and the add-on is active and downloads OK. Problem comes when handling streaming videos. When an object I intend to download has a download button, FDM automatically picks and handles the download; however, when I right-click a streaming video and "Save Video As", Mozilla does not pick the download via FDM but switches to the traditional download method. Interestingly, same scenario in Chrome and Edge, the "save video as" via FDM works picks perfectly. Please help. Thanks </p>


created: 2021-04-24T08:31:21-07:00
updated: 2021-04-24T09:03:35-07:00
title: Transfer bookmarks to new computer
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1408293;
creator: Scroller40
content:
<p>My old computer completely died the other day. I cannot get past a blank screen on open, with no icons or anything. So I bought a new computer and my son installed FF and signed in. (FF is my browser of choice.) Problem is that none of my FF bookmarks show. I turned on sync in the new computer, and the bookmarks bar is showing, it's just blank. </p><p>How can I fix this? </p>


created: 2021-04-24T08:00:35-07:00
updated: 2021-04-24T10:45:06-07:00
title: Download Option is "Broken"
tags: desktop;download-and-install_1;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408342;
creator: Gremlin.Bitten
content:
<p>When it comes to managing downloads in Options/Preferences, one may choose between: 1) Always save in Downloads directory, and filename is default from source 2) Always ask [user] where to save files, and filenames may be customized </p><p>Firefox used to remember the last directory files were saved to, and would open that directory to allow me to dictate filename—and it would also remember the folder view of that directory. Now, Downloads are "broken." Every single time Firefox opens the <strong>Downloads</strong> directory in Grouped by Type Details view, no matter what. It's been doing this for at least <strong>three months</strong>.... </p><p>...<em>except</em>...now that I go to reproduce the behavior so that I can accurately document the issue, <strong>NOW</strong> it decides to behave differently, more like the way it's <em><strong>supposed</strong></em> to. I still want to know how to enforce proper behavior (<em>let's pretend for a moment that it has not decided to behave properly <strong>TODAY</strong></em>), and I sure am hoping for something that does not involve a complete reset, where Firefox forgets EVERYTHING I've "taught" it, and I have to start the laborious process of teaching all over again. </p><p>I've been using computers since 1978, and Firefox since about a year after it launched (when Netscape died). That's 2003 for those who have to look it up. </p>


created: 2021-04-24T07:36:05-07:00
updated: 2021-04-24T07:36:05-07:00
title: Trouble With Wells Fargo Logon Using Firefox But Not Biing
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: WebDev
content:
<p>I've previously had no trouble like this morning's. When I try to log on to <a href="https://connect.secure.wellsfargo.com/auth/login/present" rel="nofollow">https://connect.secure.wellsfargo.com/auth/login/present</a> I get into an endless cycle of entering username and password and getting the response "Must Enter Username to Continue" -- I have no trouble getting into their Customer Service section at <a href="https://www.wellsfargo.com/help/" rel="nofollow">https://www.wellsfargo.com/help/</a>. </p><p>I went through resetting the password and had a long, unsatisfactory chat with one of their employees, who insisted the problem must be with my browser because, according to her eyeballs, my browser (Firefox) was not hitting their site at all. She suggested I try another browser, which I did. Using Bing, I had no trouble logging on and downloading the info I needed from my account page. She said there was nothing they could do at their end, since the problem is in my browser. </p><p>Any ideas? </p>


created: 2021-04-24T06:10:57-07:00
updated: 2021-04-24T08:59:51-07:00
title: Zoom level changes not saving
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408286;1408290;
creator: tcluney62
content:
<p>Hello, </p><pre>I've changed computers and trying to fine tune my previous adjustments including Firefox. Although I imported all my previous settings, my custom zoom settings refuse to update. In an archived thread, the instructions stated to type in "toolkit.zoomManager.zoomValues" and make your adjustments and click ok. This was the process I followed in my old PC and it worked great, but no so great in my newer PC. The newer PC is a referb (Dell Grade A Optiplex/Win 10 Pro/Intel Graphics 520).  Is there a permission setting somewhere not permitting my changes to be saved or could this be a graphics card issue? Thank you. </pre>


created: 2021-04-24T06:01:15-07:00
updated: 2021-04-24T06:03:37-07:00
title: Sidebar scrolling speed suddenly super high
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: r29hx7
content:
<p>Hi, </p><p>since about two versions (I just upgraded to 88 but this started probably a few weeks ago) the scrolling speed in the bookmark list (the bar on the left) has increased about fivefold (this is my own eyeball estimate). This is problematic because I have to be extremely delicate with my finger movement not to scroll the entire list at once : a single flick will immediately get me to the end of the list (which as it stands, spans about 8 times my screen height). </p><p>Scrolling in webpages and other places such as preferences page is fine. Other programs didn't change either, it seems confined to Firefox's bookmark list. I use my laptop's trackpad to scroll, and I'm on an up-to-date Windows10. Anyone has an idea what's happening ? </p><p>Thanks ! </p><p>Hadrien </p>


created: 2021-04-24T06:00:56-07:00
updated: 2021-04-24T06:00:56-07:00
title: Desktop display
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: Kathmanduman
content:
<p>Firefox will not stay on desktop with any other application on my IMac Version 11.2.3. As soon as I open mail or calendar Firefox go off to the right and disappears. It is still open but not visible. I want it to stay full screen when I open mail which opens half screen. Issue started this morning. </p>


created: 2021-04-24T05:50:46-07:00
updated: 2021-04-24T08:54:18-07:00
title: access denied
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1408263;1408287;
creator: draes
content:
<p>why am i getting 'access denied' on some web pages? (<a href="http://Lowes.com" rel="nofollow">Lowes.com</a>) </p>


created: 2021-04-24T05:44:33-07:00
updated: 2021-04-24T07:08:26-07:00
title: Blocking sites
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408266;
creator: mlkdasytf
content:
<p>Recently,as in within the last three hours i have tried using it, firefox has started blocking sites on me. The only message it gives me is connection not secure. It will block all my regular sites except one with this same message and when I clicked for help it blocked <a href="https://support.mozilla.org" rel="nofollow">https://support.mozilla.org</a>, so i am on my phone posting this. At the moment it is allowing me Netflix and Youtube, refusing me my preset homepage (That i didn't even choose) and almost ever site I type in including this one. I only have one extension that is purely for one site and not involving security. Firefox just pushed through an update last night and it allowed me on the sites then this morning they are all blocked due to connection errors. It doesn't allow me to exempt from these sites i use or view anything about them except I visited them 1,000 times this week and the connection isn't secure. </p>


created: 2021-04-24T05:42:08-07:00
updated: 2021-04-24T08:57:51-07:00
title: Firefox extends its vertical size each time it is started
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408288;
creator: kacharava.yuri
content:
<p>This glitch happens since I've started using Firefox several years ago: every time I start Firefox it extends its vertical size by adding some pixels to its top and bottom. </p><p>How can I stop it? Restore xulstore.json each time I want to restore the FF window size doesn't look like a good idea. </p><p>Attached are screenshots of xulstore.json (colored is the current and black is the backup ones) to show the glitch clearly. </p><p>I'm currently using Windows 10 Pro. </p>


created: 2021-04-24T05:24:43-07:00
updated: 2021-04-24T07:15:16-07:00
title: screenshot
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408267;
creator: chiqueda
content:
<p>hello </p><p>today i remark "page sreenshot" option is not avaiable in task bar as usually. </p><p>it's not normal i think </p><p>thanks for your answer </p>


created: 2021-04-24T05:17:00-07:00
updated: 2021-04-24T05:17:00-07:00
title: Adres satırından tab kullanımı
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: tr
creator: okurfehmican
content:
<p>Merhabalar </p><p>Bildiğiniz gibi Google Chrome da adres satırına youtube yazıp tab a bastığınızda youtube içinde arama yapabiliyorsunuz.Firefoxla bunu yapmak mümkün mü? </p><p>Şimdiden teşekkürler </p>


created: 2021-04-24T05:10:38-07:00
updated: 2021-04-24T16:22:09-07:00
title: I can't restaure my previous session anymore (Windows 7.)
tags: windows-7;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408257;1408261;1408262;1408270;1408276;1408278;1408309;1408339;1408344;1408354;1408445;1408446;
creator: b.cellier921
content:
<p>5 Time in raw Firefoxes crashed because i was too power hungry. first two time I close manually 3 and 4 time and ha dto manually kileld it. Then on 4th time sesstion restaure Fail. 5Th time I try manually retaurique using my historique it lag I quit, but the library and history stay open and FF never die I had to kill it manually and here I am now  wih only one page opened and FF consumme all my ram. </p><p>I updated my assus last year I have up to 8GBram now and I am back to the problem when i had 4GB ram. </p><p>Remember when you could set up a "restaure session button" on your homepage, and it wasn't rgeyout. Yess at the time Emergency back up in case of crash weren't as reliable as they were 3 days ago. Rememebr when the ctrl +maj +N worked? (This why as  muti tab bitch I always use 3 windows and this why I also don't want to uatomatic sessionrestaure even tho I walays end up restauring session at the begining or before closing it when I want a quick search or FF was triggered by another app.) </p><p>Remember when your sesson restaure TAB fail to load as it did to me twice this day, you could ctr+ T and then homepage and you were good? </p><p>I fear that the sessions resstaure and profiel system juste died on me ! </p>


created: 2021-04-24T04:51:28-07:00
updated: 2021-04-24T07:18:54-07:00
title: Capture screenshots
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408269;
creator: ugenba
content:
<p>Dear Firefox developers: stop changing shortcuts which users have used on a daily basis for YEARS! It is like you are making fun of users, always changing. After the last update, I cannot find how to take screenshots, the link vanished from where it was.  </p><pre>I had to search where you put it. It was very well where you put it before, why do you have to always change? Is this a type of game? Stop doing it! </pre>


created: 2021-04-24T04:05:53-07:00
updated: 2021-04-24T04:05:53-07:00
title: Firefox Screenshot not working after updating to version 88
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: atlaskhan0606
content:
<p>This week Firefox updated to version 88. Since that update the screenshot feature is no longer capturing selected region. What does instead is capture the content behind picture.  </p><p>Can anyone help me out to resolve this? </p><p>I tried restarting browser, computer, uninstall and reinstall. nothing works </p>


created: 2021-04-24T04:00:36-07:00
updated: 2021-04-24T14:34:59-07:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1408388;
creator: emoblood001
title:
<!-- Web.Config Configuration File -->  <configuration>     <system.web>         <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>     </system.web> </configuration>

content:
<p>&lt;!-- Web.Config Configuration File --&gt; </p><p>&lt;configuration&gt; </p><pre>   &lt;system.web&gt;        &lt;customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/&gt;    &lt;/system.web&gt; </pre> <p>&lt;/configuration&gt; </p>


created: 2021-04-24T03:53:25-07:00
updated: 2021-04-24T03:53:25-07:00
title: Не работают скриншоты
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: vladlena.lav
content:
<p>После обновления пропала возможность делать скриншоты Пробовала восстановить через  about:config и через  сочетание клавиш Ctrl + Shift + S - не работает Что делать? </p>


created: 2021-04-24T02:30:34-07:00
updated: 2021-04-24T09:04:32-07:00
title: TAB Crash Report
tags: mac-os;desktop;fix-problems;escalate;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408291;1408295;
creator: michael.mehigan
content:
<p>Report ID: bp-433c5ab3-b4ad-40d6-9dc3-11ffb0210424 </p><p>I have suddenly started to experience a TAB crash in FireFox when browsing in private browsing mode.  The crash happens on a specific page, and occurs almost 100% of the time. </p><p>I'm developing a web application, and I want to view the application in private mode as I switch between QA, PreProd and local development environments. </p><p>I have not yet experienced the issue in normal mode. </p>


created: 2021-04-24T02:02:58-07:00
updated: 2021-04-24T09:06:45-07:00
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1408299;
creator: naharajakumar
title:
Lost open tabs (>70) and windows (4-5) from previous sessions. Unable to Restore sessions from previous sessions

content:
<p>Apr. 24, 2021 (1:55 AM, PDT) </p><p>At 12:40 am, on opening Firefox, I Lost open tabs (&gt;70) and windows (4-5) from previous Firefox sessions that I had been restoring each time I opened Firefox over the past weeks (i.e.,  used to automatically restore on clicking the "Restore Session" on opening Firefox). Now Unable to Restore lost tabs (&gt;70) and windows (4-5) from those previous sessions [On opening Firefox, "Restore session" button was missing and the firefox window displayed a blank page]. I closed and opened Firefox and have been unable to restore previously open tabs and windows (Using Firefox Version 88, Windows 10). Please advise. </p>


created: 2021-04-24T01:38:00-07:00
updated: 2021-04-24T09:07:28-07:00
title: Feedback & Disabling Updates
tags: windows-7;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1408301;
creator: superguy55
content:
<p>How does one turn off the Firefox Updates completely ?  I have disabled the auto updates but with multiple FF windows open the update request tab that comes up is causing me problems. There needs be an option to turn it off completely so only manual updates can be done. </p><p>Its getting to the stage with this where I will dump Firefox completely if this isnt done. </p><p>Also feedback to Mozilla has been disabled for months. Whats happening  there ? </p>


created: 2021-04-24T01:31:07-07:00
updated: 2021-04-24T01:33:20-07:00
title: Profile Backup Query
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: AkhileshTekade
content:
<p>Hi, </p><p>I want to backup my profile, so I followed the instructions on [<a href="https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles|" rel="nofollow">Back up and restore information in Firefox profiles</a>]  </p><p>It says that I should copy the <strong>xxxxxxxx.default</strong> folder, but I can see 2 folders in the mentioned location. </p> <ol><li> bxx3v8u9.default-release </li><li> yfefhd4p.default </li></ol> <p>The first folder, bxx3v8u9.default-release, contains many files and sub folders, while the second folder, yfefhd4p.default, contains only 1 file - <strong>times.json</strong> </p><p>According to the article, I should backup <strong>xxxxxxxx.default</strong> folder, which is the <strong>yfefhd4p.default</strong> in my case. But, in the same article, under <strong>Restoring to a different location</strong>, it says <strong>Copy the entire contents of the profile folder backup, such as the handlers.json file, prefs.js file, bookmarkbackups folder, etc.</strong> </p><p>So, do I need to backup/restore both folders? </p>


created: 2021-04-24T01:24:56-07:00
updated: 2021-04-24T01:24:56-07:00
title: Firefox has problems with saving credentials
tags: mac-os;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: jeremyjoshw
content:
<p>I hope someone can help with this. Firefox is supplying my login credentials on-screen for an often used secure website, but when I click the login button the credentials are wiped from the screen (ie. login details are now removed) and I am not logged in. If I supply the details manually, Firefox prompts me to update the stored credentials with what I've just typed. I confirm that I want it to do so and continue with the login process. Every time I log in, this sequence of events re-occurs, meaning that Firefox is  - failing to use the stored credential (the login fields are blanked out when I click the login button) - failing to update my stored credentials (whenever I supply the details manually, Firefox is triggered to ask if I want to update the stored credentials with what I've just typed, indicating that the stored version is both incorrect and not being updated). Any suggestions on what I should do about this? (I don't have this problem with Safari, which is not my preferred browser.) Many thanks! Jeremy </p>


created: 2021-04-24T00:54:54-07:00
updated: 2021-04-24T09:08:21-07:00
title: 3rd party cookies blocked on youtube.com but still signed in google.com
tags: desktop;beta;privacy-and-security_1;windows-10;firefox-890;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1408302;
creator: bk8krqjpxvp0qzgqjv8eo1l
content:
<p>I would like to sing in to <a href="http://youtube.com" rel="nofollow">youtube.com</a> but not google search or any other google related services. </p><p>I tried Enhanced Tracking Protection, strict &amp; custom block all third party cookies &amp; privacy.firstparty.isolate = true. but none of that could prevent me from getting singed in to all <a href="http://google.com" rel="nofollow">google.com</a> services automatically when I sing in to <a href="http://youtube.com" rel="nofollow">youtube.com</a>. </p><p>Is there any way to achieve that without installing add-ons? </p>


created: 2021-04-24T00:38:40-07:00
updated: 2021-04-24T00:38:40-07:00
title: Managing folders
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: aaalan.fraczek
content:
<p>Hi, is it possible to open a bookmark in a folder without closing the dropdown menu? It's pretty problematic when I want to open a couple of them. </p>


created: 2021-04-24T00:22:35-07:00
updated: 2021-04-24T09:08:51-07:00
title: Capcha does not work with Firefox
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408303;
creator: bruno17
content:
<p>Entry into web pages with Capcha does not work. To Enter these pages I have to use another browser. Is this the only solution? </p>


created: 2021-04-23T23:53:16-07:00
updated: 2021-04-23T23:55:31-07:00
title: Firefox hangs with only one empty tab on MacOS Big Sur 11.2.3 (20D91)
tags: desktop;fix-problems;needsinfo;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408229;
creator: jurl
content:
<p>Install Firefox for MacOS and start it, wait some time. See attached screenshot. Please make Firefox more responsive and stable. Thanks. </p>


created: 2021-04-23T23:41:03-07:00
updated: 2021-04-24T09:10:34-07:00
title: Won the 5 Billionth search on Mozilla
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408304;
creator: kimosabe1
content:
<p>What happened:  I was looking for used car parts on my laptop.  I went to a new window, typed in a new search, and a screen popped up saying I was the 5 billionth Mozilla winner and I had 15 minutes to pick a prize.  It told me the last winner won some kind of TV and other entertainment equipment, and after each winner the count resets.  I did not really care, but there was no cancel button, or "X" to leave the site.  So, I picked a prize and won a $1000 Amazon Gift Card.  I forgot to verify a "https://" on the page and gave out private information.  The page it went to kept buffering, so I closed it and again without looking to verify it was a secure page.  The page I had input my information on was gone and again, not verifying the page was secure I closed it as well.  So, I checked my email address and there is no email telling me about the Mozilla win.  What do I need to do???  I gave out vital information and have put my HARD earned credit into peril.  Recently, I added a Mozilla VPN to my online routine for security.  I do not understand how this page was able to pop up on my laptop.  Currently, I am very upset and do not know what to do to keep myself and my credit safe.  Please help! </p>


created: 2021-04-23T23:37:57-07:00
updated: 2021-04-23T23:37:57-07:00
title: Cannot Remove Old Subject Searches from Space Bar
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: mcassady
content:
<p>Unsuccessful in removing subject searches from space bar going back years. The usual procedure of going to Library doing the recent history - clear everything - forms, etc. does not erase these subject searches.  Am puzzled by the "recent history" tag as these searches go back years. Have started removing each search individually which will take weeks. Would appreciate your help. Many thanks. </p>


created: 2021-04-23T23:36:29-07:00
updated: 2021-04-24T16:00:58-07:00
title: Marcadores
tags: desktop;bookmarks;needsinfo;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: es
answers: 1408439;
creator: jmalarza
content:
<p>desinstale por error firefox. al volverlo a instalar he perdido todos mis marcadores. ¿se pueden volver a encontrar? </p>


created: 2021-04-23T23:14:07-07:00
updated: 2021-04-23T23:14:07-07:00
title: what is carmagazines?
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: bernard.fermaut
content:
<p>when i start firefox, many connexion start to carmagazines. </p><p>C:\WINDOWS\system32&gt;netstat -b | find /I "carm" </p><pre> TCP    127.0.0.1:58431        carmagazines:58432     ESTABLISHED  TCP    127.0.0.1:58432        carmagazines:58431     ESTABLISHED  TCP    127.0.0.1:58434        carmagazines:58435     ESTABLISHED  TCP    127.0.0.1:58435        carmagazines:58434     ESTABLISHED  TCP    127.0.0.1:58436        carmagazines:58437     ESTABLISHED  TCP    127.0.0.1:58437        carmagazines:58436     ESTABLISHED  TCP    127.0.0.1:58443        carmagazines:58444     ESTABLISHED  TCP    127.0.0.1:58444        carmagazines:58443     ESTABLISHED  TCP    127.0.0.1:58452        carmagazines:58453     ESTABLISHED  TCP    127.0.0.1:58453        carmagazines:58452     ESTABLISHED   </pre> <p>Bernard </p>


created: 2021-04-23T22:43:56-07:00
updated: 2021-04-23T22:43:56-07:00
title: Option to send a configurable FLoC header?
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: matthew34
content:
<p>No, this is not me asking for Firefox to start learning what FLoC cohort I'm in and boost the tracking on the web. </p><p>I generally impersonate Chrome when I browse the internet, just to make myself less distinct online. Recently, Google has detected my browser as suspicious when I try to sign in to certain accounts. I assume this is because Firefox is no longer behaving like Chrome, since FLoC does not exist in Firefox. For this reason, I was wondering if there could be a feature where we can randomize the FLoC cohorts Firefox sends out, or configure a specific one to send, to better mimic Chrome. </p>


created: 2021-04-23T22:24:10-07:00
updated: 2021-04-23T22:26:14-07:00
title: Breach advisory
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: George_T
content:
<p>I received the following message today from breach-alerts@mozilla.com: "'On August 23, 2015, ClearVoice Surveys was breached. Once the breach was discovered and verified, it was added to our database . . . " This breach occurred on August 23, 2015, some six years ago, according to the advisory. The advisory lists "Passwords, IP addresses, Phone numbers, Email addresses, Dates of birth, Physical addresses, Additional information, including Genders, Names" as compromised data.  </p><p>The advisory then says to "change your password" without saying to what site. I am left to assume that means the password to "ClearVoice Surveys."  I have no account there nor have I ever had one. How, then, is it possible for all those data points listed above to be compromised? Even if I answered some survey it published, how would it know any of my passwords if I never entered any of them on that site (which I would never do)? Frankly, this advisory posits such an implausible scenario, and an equally implausible solution, as to be useless. </p><p>There is no explanation as to how any of the hazards alleged to accompany this "breach" will affect my accounts. If there is a way, then please explain how it is possible for all that data to be accessible to anyone on account of that breach. </p>


created: 2021-04-23T21:41:53-07:00
updated: 2021-04-24T03:20:07-07:00
title: how to accept cookies from a certain site -- [email]@yahoo.com
tags: windows-7;desktop;cookies;firefox-880;
product: firefox
topic: cookies
locale: en-US
creator: richard.oribe
content:
<p><em>[Locked as a duplicate of <a href="https://support.mozilla.org/en-US/questions/1333842" rel="nofollow">https://support.mozilla.org/en-US/questions/1333842</a>. Please follow up there, thanks.]</em> </p><p>how to accept cookies from a certain site -- [email]@yahoo.com </p>


created: 2021-04-23T21:01:39-07:00
updated: 2021-04-23T21:01:39-07:00
title: "Remote Control" robot and orange stripes
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: bill2davyduck
content:
<p>How do I get rid of the Remote Control option FOR GOOD and the even more annoying "feature" orange stripes in the URL box?   I've poked around, but can't find the magic place to disable it --- like maybe in the Startup Options???  I'm just an ordinary, simple user who once thought that Firefox was the greatest, but this is driving me over to the other guys. </p>


created: 2021-04-23T20:37:06-07:00
updated: 2021-04-23T20:37:06-07:00
title: Firefox 88.0 64-bit all tabs result in "Gah. Your tab just crashed", no crash logs available.
tags: desktop;download-and-install;error-messages;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: jxhower
content:
<p>I received a new computer at work. I was using Firefox as my default browser. I needed to add a simulation software package to the computer. I added the software (Ansys 2021 R1 and EM Suite 2021 R1), now all Firefox tabs result in the "Gah. your tab just crashed" error. There are no logs in about:crashes. I attempted to open Firefox in Safe Mode, no change. I removed and reinstalled Firefox to the latest version, no change. I removed and reinstalled the Ansys software, then reinstalled Firefox, no change. HELP!!!! </p>


created: 2021-04-23T19:51:23-07:00
updated: 2021-04-23T19:51:23-07:00
title: Removing Sync'd History Between Devices
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: bills4
content:
<p>Hiya, </p><p>I have several devices Sync'd via Firefox.  I was unaware my history was being shared.  I believe I turned this feature off but I still see the history in this menu.  (see image) </p><p>How do I get that out of there? </p><p>Thanks </p>


created: 2021-04-23T19:37:39-07:00
updated: 2021-04-23T21:42:44-07:00
title: Missing screenshot feature for laptop/desktop.
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408211;
creator: Ciaochowbella
content:
<p>I go to screenshot a page today and I can't because the feature is now missing from the browser bar. Has it been relocated? If so, where to? </p>


created: 2021-04-23T18:56:24-07:00
updated: 2021-04-23T18:56:24-07:00
title: after a Firefox update all of my browsing history was deleted and all my saved logins too!
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: JeanieG
content:
<p>I have read numerous articles on how I might restore or retrieve or find my history that Firefox deleted but none of these instructions make any sense to me. There seems to be an assumption that because I have a computer problem I must know the lingo and where things are and what they do. I tried to follow the instructions but I didn't know what they were referring to. </p><p>Can someone please help me with clear instructions on what I need to do to find the files where my history is stored and restore it along with my login information.  </p><p>I am using a mac book air running 10.12.6 </p><p>This is the second time a Firefox update has resulted in something being deleted. The last time it was all my bookmarks. What gives with Firefox updates doing this? </p>


created: 2021-04-23T18:52:41-07:00
updated: 2021-04-24T14:29:51-07:00
title: missing options on Firefox [help] expand/pull-down menu
tags: desktop;customize;windows-10;firefox-800;
product: firefox
topic: customize
locale: en-US
answers: 1408387;1408406;1408418;
creator: pcasado
content:
<p>before, on the pull-down menu on Help, there was the option to "Restart with Add-on Disabled", which now I cannot find... can someone guide me to its location, if, it is still possible to do... thanks in advance. </p>


created: 2021-04-23T18:31:52-07:00
updated: 2021-04-23T18:31:52-07:00
title: Using VPN with my hotspot
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
creator: hollis.paul
content:
<p>I want to access using my hotspot on my cell phone. The mozilla vpn prevents this.  I have to turn the VPN off to get out on the hotspot.  How do I get the VPN to follow my hotspot connection to get the protection and the higher speed of the the hotspot? </p>


created: 2021-04-23T18:23:18-07:00
updated: 2021-04-23T18:23:18-07:00
title: How Firefox has been acting since last couple of updates
tags: desktop;bookmarks;windows-81;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: pwaiolena1
content:
<p>I have a number of bookmarked pages. When I open a new window and then select the bookmarked page i want to open, FF switches tyo another ALREADY OPEN TAB and loads the page there removing the page that was opened. EX: I use both regular FF and Private windows on my screen and switch from one to the other according to the loaded pages I am using. When I open a new tab in private windows and try to get FF to open a bookmarked page, it will switch to my open tabs under regular FF instead of opening the bookmarked page in the new private windows page it will REPLACE an open page. This happens a lot with my YouTube pages which I leave open during the day to listen to binaural beat music in the background while I am working. What's up with that?  Why doesn't the bookmarked page open in a new private windows tab? </p><p>I also noticed that when I leave pages open during the day in both private and regular FF now (since the most recent update)and go back to them, I often have to reload the whole page instead of just allowing me to go directly to something on that page. </p><p>I have been dodging the most recent updates because with each new update there seems to be more and more CONTROL from your side, and less freedom on our side of the screen.  Is this purposeful? If so, WHY?!!! </p>


created: 2021-04-23T18:22:31-07:00
updated: 2021-04-24T16:22:38-07:00
title: Firefox is saying that I and my mac are in Brazil
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408210;1408349;1408447;
creator: murban916
content:
<p>For some reason, Firefox keeps on saying that I am in Brazil when I download the application. I am forced to delete the app then reset my macbook and only use Safari or Chrome because of this issue. I tried to log into dominos and the screen was in what I assume was Spanish or Portugese, and the URL was in <a href="https://www.dominos.com.br/" rel="nofollow">https://www.dominos.com.br/</a>. This is not the only site this occurred in.  </p><p>When I tried log into <a href="http://Apple.com" rel="nofollow">Apple.com</a>, it kept trying to set my settings to Brazil. When I'd try to set myself to the US, this did not work and kept setting me as Brazil. This does not work on my iphone, and when I try to do whatismyip, it says I am in the US (which is correct).  </p><pre>I have literally no idea why this is a thing, and cannot find any solutions online to fix it.  </pre> <p>Please help. </p>


created: 2021-04-23T18:22:03-07:00
updated: 2021-04-23T18:22:03-07:00
title: Yahoo.com/Firefox Issue
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: mlcottle
content:
<p>So I have a strange problem. When I am on <a href="http://Yahoo.com" rel="nofollow">Yahoo.com</a> reading the news of the day, I only see the first picture in the article. Anything beyond the 1st picture is a blank grey box. The text is all intact and I can read the article normally.  </p><p>If I scroll down to the end of the article and then scroll back up to the beginning, the pictures all appear then without issue. I have tried uninstalling and reinstalling firefox, refreshing firefox, all add-ons disabled. I have also tried it in Google Chrome, and it works just fine there, but I prefer to use Mozilla Firefox to browse the news. When I try other websites, such as CNN, the pictures behave normally and appear when they should. Please HELP!  </p><p>Thank You,  </p><p>Mike </p>


created: 2021-04-23T17:55:08-07:00
updated: 2021-04-24T07:44:36-07:00
title: Google search
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408195;1408273;
creator: slim_32
content:
<p>Starting today. When I go to the Google search page to search for something. I type in the search space and hit enter. The screen changes and goes to Facebook search page.   For example.  If I type SHOES  into the google search area and hit enter.    Facebook search screen comes up with SHOES in the search window. </p>


created: 2021-04-23T17:32:04-07:00
updated: 2021-04-23T17:32:04-07:00
title: Firefox home page (MSN) story headlines only scroll part way
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: richie70
content:
<p>Firefox home page (MSN) top stories only scrolls part way. It stops 7 headlines from the end. I have try changing network settings in Options from " Use system proxy settings" to " No proxy settings". This didn't fix the issue.  See pic 1 for beginning of scrolling and pic 2 has scrolled within 7 screens of the end. This is as far as it will scroll </p>


created: 2021-04-25T16:39:31-07:00
updated: 2021-04-25T16:39:31-07:00
title: Firefox Gray Screen
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: lugiastorm132
content:
<p>When I go on Firefox it sets me at a Gray screen where I cannot go on any websites at all, options and such don't do anything as well </p>


created: 2021-04-25T16:27:31-07:00
updated: 2021-04-25T16:27:31-07:00
title: Since the latest update none of my trade platforms show chart movement.
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: nl7wj
content:
<p>Since the latest update none of my trade platforms show chart movement. Unusable for Power E*trade, Coinmarketcap etc. Win 10. </p>


created: 2021-04-25T15:05:00-07:00
updated: 2021-04-25T16:02:07-07:00
title: Widevine cras
tags: desktop;other;mac-os-x-109;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1408730;
creator: ambushemma26
content:
<p>I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know how to fix it. </p>


created: 2021-04-25T14:36:54-07:00
updated: 2021-04-25T15:22:53-07:00
title: Twitch
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
answers: 1408727;
creator: thysguitarss
content:
<p>When I go to Twitch i get the same channels recommended everywhere on my homepage... </p><p>Basically the site loads the same 3 to 4 channels and shows those same channels under literally every category on the homepage. And when I'm logged in it only shows me 2 channels under everything. </p><p>I've tried basically everything at this point &gt; Loading Twitch when logged out, loading Twitch in a private window, loading Twitch in troubleshoot mode, disabling all cookie related settings and/or add-ons and trying to load Twitch that way. It happens in all of these instances. </p><p>I'm completely out of ideas as to what would cause this to happen. </p><p>I am currently using the latest version of Firefox Nightly, any help is much appreciated! </p>


created: 2021-04-25T14:07:46-07:00
updated: 2021-04-25T14:50:21-07:00
title: Website Issue
tags: desktop;cookies;
product: firefox
topic: cookies
locale: en-US
answers: 1408715;
creator: mnolen629
content:
<p>When I enter my website in search box of this Firefox, it shows that the website which is about <a href="https://escortsandbodyrubs.com/term" rel="nofollow">link text</a> Asian Escorts is not verified but it's verified on Google. What is it's reason and how to solve this problem. </p>


created: 2021-04-25T13:23:30-07:00
updated: 2021-04-25T16:44:00-07:00
title: Pages for Individual Items links end with "Too Big" attached
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1408716;1408724;1408729;1408734;1408736;
creator: nebraskapat
content:
<p>Lately, every time I click on a product for sale from Costco's emails, I get the message the page is slowing down the browser &amp; it never loads. This doesn't happen on the main page, just on items for sale pages. When I look at the link created, it is a really long stream and always ends in "Too Big".  I am using a MacBook Pro Version 10.16.6 &amp; FF 88 64 bit. I have repeatedly cleared cache/cookies &amp; have disable AdBlock Plus but nothing changes. </p>


created: 2021-04-25T13:08:50-07:00
updated: 2021-04-25T13:08:50-07:00
title: 089616008719
tags: windows;desktop;privacy-and-security_1;firefox-400;
product: firefox
topic: privacy-and-security
locale: en-US
creator: yheriyanto338
content:
<ol><li> * <a class="new" href="/en-US/kb/new?title=Numbered+list+item" rel="nofollow" title="Page does not exist.">Numbered list item</a> </li></ol>


created: 2021-04-25T12:49:28-07:00
updated: 2021-04-25T12:49:28-07:00
title: Firefox not connecting when proxy is set to "Use system proxy"
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: parsanoori01
content:
<p>Firefox returns "Unable to connect", when proxy is set to "Use system proxy". Manual proxy is fine and other browsers such as Chrome and Safari are fine with the system proxy. </p>


created: 2021-04-25T12:12:38-07:00
updated: 2021-04-25T14:53:46-07:00
title: Other Bookmarks File Disappeared
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1408717;
creator: willog
content:
<p>I saved dozens of websites into "other bookmarks" and they disappeared. How can I retrieve them? </p>


created: 2021-04-25T11:38:16-07:00
updated: 2021-04-25T15:24:07-07:00
title: widevinecdm
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408726;
creator: erum.majeed93
content:
<p>Hi. I tried updating firefox and add-ons. But nothing is working, I keep getting the same error. What can I do? none of the streaming platforms are working. Also, when I go to ¨about firefox¨ it says, it´s updated but under it it says ¨you are currently on the esr update channel¨. What does that mean? </p>


created: 2021-04-25T11:28:46-07:00
updated: 2021-04-25T12:30:29-07:00
title: Where is the screen shot option for Mozilla browser?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408681;
creator: abhik.chatterjee
content:
<p>Where is the screen shot option for Mozilla browser? It used to be under the 3 dot menu in the address bar but now not able to find it. It was super useful. Please help me with the solution. </p><p>Thanks! </p>


created: 2021-04-25T11:25:07-07:00
updated: 2021-04-25T14:56:26-07:00
title: Secure Connection Failure / Firefox Did Not Connect
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1408718;
creator: johnspitters1
content:
<p>When attempting to connect to a certain website, I received the following pop-up from Mozilla via this link: </p><p><a href="https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&amp;utm_source=inproduct" rel="nofollow">https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&amp;utm_source=inproduct</a> </p><p>"Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to <a href="http://www.orderonline.kimberlysfloral.com" rel="nofollow">www.orderonline.kimberlysfloral.com</a>. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.<em> </em> </p><p>If I have a VPN installed and running on my PC at the time that I attempted this connection, then wouldn't you expect that I would receive such a warning? Please advise by replying to johnspitters@yahoo.com. </p><p>Thank you, JS </p>


created: 2021-04-25T11:11:32-07:00
updated: 2021-04-25T11:11:32-07:00
title: Running a miner
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: fgregc
content:
<p>I have a question on how to run my miner, in a separate connection,  than the web Firefox VPN. The lag is to slow running on the VPN. May not be possible but wanted to see. </p>


created: 2021-04-25T11:07:49-07:00
updated: 2021-04-25T14:47:49-07:00
content: <p>Is there an option to lock screen zoom? </p>
tags: desktop;customize;windows-81;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408714;
creator: bazthespazz
title:
Is there any way to lock the screen size? I've got an Acer laptop that uses 2-finger scroll and the scrren will zoom out for no reason.


created: 2021-04-25T11:04:41-07:00
updated: 2021-04-25T11:15:35-07:00
title: Nightly in Dark Mode
tags: linux;desktop;customize;nightly;opensuse;
product: firefox
topic: customize
locale: en-US
answers: 1408659;
creator: jonzn4SUSE
content:
<p>The recent Nightly update has changed all the browser pages to Dark Mode.  See screenshot Need to get it back to how it is in 88.  The screenshot shows that both browsers are in Dark Mode, but 88 settings page and others are not Dark. </p><p>Operating System: openSUSE Tumbleweed 20210422 KDE Plasma Version: 5.21.4 KDE Frameworks Version: 5.81.0 Qt Version: 5.15.2 Kernel Version: 5.11.15-1-default OS Type: 64-bit Graphics Platform: X11 Processors: 8 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Mesa DRI Intel® HD Graphics 4600 </p>


created: 2021-04-25T10:27:38-07:00
updated: 2021-04-25T10:36:06-07:00
title: Sites look corrupted in Firefox
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408646;1408648;
creator: tarkoanumori
content:
<p>Something strange happening with my Firefox for a few months, you can see the screens below. Letters disappear (but visible under selection or Ctrl+A), images are broken (but totally fine after being saved on PC), and all these acid green and pink parts make internet surfing a challenge. Refreshing pages doesn't help. </p><p>I tried deleting and reinstalling Firefox anew, without all plugins and stuff but the problem still was there. Cleaned the system with CCleaner, checked with ESET Internet Security. Google Chrome, Windows file explorer and all other programs are totally fine. </p><p>Please help! </p>


created: 2021-04-25T10:26:12-07:00
updated: 2021-04-25T10:26:12-07:00
title: Autofill No Longer Working
tags: mac-os;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: jamielrjr
content:
<p>Autofill for credit card and addresses no longer working, even though it is enabled under preferences. It was working fine until recently. I am using a mac, and FireFox version 88.0. I have tried restarting firefox and my computer multiple times with no luck. Would appreciate some help, thank you! </p>


created: 2021-04-25T10:01:46-07:00
updated: 2021-04-25T10:52:33-07:00
title: on-screen keyboard
tags: desktop;other;windows-10;firefox-840;
product: firefox
topic: other
locale: en-US
answers: 1408654;
creator: bluemmel2
content:
<p>Since the last update from Firefox to my tablet (Windows 10), the on-screen keyboard is displayed briefly when you select it in the toolbar, but then disappears again immediately, making an entry impossible! This phenomenon only occurs with Firefox, all other browsers and programs work perfectly with the on-screen keyboard! </p>


created: 2021-04-25T09:55:24-07:00
updated: 2021-04-25T15:00:02-07:00
title: Firefox crashing version 88.0 Win10 about:support
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408721;
creator: BlackWolfWoof
content:
<p>When trying to open about:support the browser crashes. I tried re-installing the browser and removing the old data which didn't fix the issue. I could not get a crash report from about:crashes. If anyone can reproduce this or has any fix for this let me know </p><p>I am currently on Firefox version 88.0 64-Bit on Windows 10 </p>


created: 2021-04-25T09:39:44-07:00
updated: 2021-04-25T12:29:28-07:00
title: firefox browser
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408626;1408629;1408680;
creator: tuulen
content:
<p>no matter what I do, my firefox browser keeps getting overrun by bing, cannot get rid of bing, and troubleshoot mode does not work either. </p>


created: 2021-04-25T09:28:52-07:00
updated: 2021-04-25T10:14:11-07:00
title: May need to install the required video codecs
tags: linux;desktop;beta;fix-problems;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408640;
creator: bouteiller.alan
content:
<p><strong># My problem</strong> </p><p>When i go to some site with video (for example <a href="https://www.openproject.org/" rel="nofollow">https://www.openproject.org/</a> ) i have the following message : "To play video, you may need to install the required video codecs". </p><p><strong># Spec </strong> </p><p>I run Firefox Beta in Fedora, it's installed in <em><strong>/opt/</strong></em> folder. I have the "normal" version of firefox too and the video works well. </p><p><strong># Some other infos</strong> </p><p>The video seem to be a mp4 video and i have the following package installed in my fedora <em><strong>GStreamer Multimedia Codecs (Multimedia plauback for APE, AVI, DV, FLAC, FLX, Flash, MKV, MP4, Speex, VP8, VP9 and WAV)</strong></em>. </p>


created: 2021-04-25T09:24:09-07:00
updated: 2021-04-25T09:24:09-07:00
title: Can I open all links externally / in default browser?
tags: linux;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: sk22
content:
<p>Hi! So I'm using a tool called <a href="https://github.com/peppermintos/ice" rel="nofollow">Ice</a> that creates <strong>special profiles</strong> for web apps (like Twitter or WhatsApp) to have them run in special browsers resembling Firefox' former site-specific browser feature. </p><p>Now when I click links in those web-apps running in special Firefox profiles, I would like to still <strong>open links in my default profile</strong> / default browser. </p><p>There is an about:config option named "browser.link.open_newwindow" which supports the following values: </p> <ul><li> 1: Open links, that would normally open in a new window, in the current tab/window. </li><li> 2: Open links, that would normally open in a new window, in a new window. </li><li> 3: Open links, that would normally open in a new window, in a new tab in the current window. </li></ul> <p>Ideally, there would be an option to open those links using the system's default (like using xdg-open on Linux), which would open the link using my default browser / Firefox' default profile. </p><p>Is there some config item that I'm missing - or an add-on for Firefox that does just that (<strong>letting the system handle opening the link</strong>)? Does anyone have another idea? </p><p>Thanks for your help! </p>


created: 2021-04-25T08:49:42-07:00
updated: 2021-04-25T14:47:20-07:00
title: VirusTotal not working in Firefox.
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1408632;1408634;1408655;1408713;
creator: jupiterclaws
content:
<p>VirusTotal Website works in Google Chrome and Mac Safari but not in Firefox. Any ideas anyone? </p>


created: 2021-04-25T08:45:31-07:00
updated: 2021-04-25T12:36:51-07:00
title: Hidden Extensions !
tags: windows-7;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1408620;1408635;1408684;
creator: ntanure
content:
<p>How can I delete the extensions that come with version 88: Big, wilki, ebay, google that are not related to add-ons and themes?  I can disable with other software but do not delete them because it is on firefox 88! </p>


created: 2021-04-25T08:35:22-07:00
updated: 2021-04-25T08:35:22-07:00
title: Refuses to remember URLs?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: lord.of.inquisitors
content:
<p>I get that this is a free browser, does anyone have the time to help me find a setting? </p><p>In all other browsers, when you've visited one URL multiple times, the broser "remembers" that URL. </p><p>But after using firefox for &gt;1 year, visiting "<a href="http://gmail.com" rel="nofollow">gmail.com</a>" daily, the browser still refuses to remember that URL. </p><p>Secondly, the very few URLs it actually remembers, it never remembers the FULL URL. Let's say there's a site, where I only ever visit "<a href="http://site.com/location" rel="nofollow">site.com/location</a>". All other browsers remember this, so next time I start typing the URL, the browser autocompletes the URL to "<a href="http://site.com/location" rel="nofollow">site.com/location</a>". </p><p>HOWEVER firefox only completes the first half of the URL, so it assumes I want to visit "<a href="http://site.com" rel="nofollow">site.com</a>" instead of "<a href="http://site.com/location" rel="nofollow">site.com/location</a>". </p><p>Question: How do I get Firefox to start remembering ALL URLs that I visit often, and remember the full URL (not just the domain &amp; TLD)? </p><p>Attempted fixes: Checked that history is turned on. (Yes) No other fixes found. </p><p>It's weird that it is only SOME URLs that are affected by the "can't remember URL-bug", for example "<a href="http://gmail.com" rel="nofollow">gmail.com</a>". </p>


created: 2021-04-25T08:25:42-07:00
updated: 2021-04-25T08:25:42-07:00
title: Ultimas versiones de ESR
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: es
creator: eduibanez
content:
<p>Cuando hablamos de las dos ultimas de versiones de ESR, hablamos de la 78.10 y 78.9 o se considera toda la version 78 y la 68?. Gracias por la respuesta </p>


created: 2021-04-25T08:15:50-07:00
updated: 2021-04-25T08:21:36-07:00
title: Screenshot dissapeared
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408611;
creator: alvaro8
content:
<p>In the last uptdate of Firefox I've lost the option to take screenshots. I've tryed what is epxlained in this thread but I could't get it back. <a href="https://support.mozilla.org/en-US/questions/1275120" rel="nofollow">https://support.mozilla.org/en-US/questions/1275120</a> </p><p>I went to Application basics  and it's listed </p><p>Firefox Screenshots	39.0.0	screenshots@mozilla.org </p><p>Any idea on how to fix it? </p><p>Thanks!! I use this feature a lot in this videoconferencing times! </p>


created: 2021-04-25T07:54:35-07:00
updated: 2021-04-25T09:24:46-07:00
title: Right-Click Menus changed...WHY?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408613;1408621;1408622;
creator: ymarkone
content:
<p>Why, oh WHY have we been forgotten?  Why would you change these menus?  Why wouldn't you think of your users first and wonder if they would want these menus changed?  Why wouldn't you spend a little extra time and make an add-on that would allow US, the users, to decide what WE want and don't want in the context menus? </p><p>So after years of using features in the Right-Click Menus, Mozilla has decided that they know what we want better than we do and decided to change those menus.  Making many of us scramble to find out how to access those features (if we still can) and changing our workflow to accommodate Mozilla's decision so that we can continue on with our daily routines. </p><p>If Mozilla is going to make arbitrary changes to the menus we depend on, the least they could do is to spend some time making an add-on to allow us to edit those menus instead of just shrugging and saying "oh well..."! </p><p>WHY would Mozilla change something that we've become dependent on without giving us the option of changing it? </p><p>Please don't answer this with..."well you can always install an older version"!  That is not an answer, that is an excuse.  Why should I have to give up using the latest version because they've decided to arbitrarily change one of the most important features without any thought to their users? </p>


created: 2021-04-25T07:20:45-07:00
updated: 2021-04-25T07:20:45-07:00
title: Missing 1 each folder in my many book mark folders
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: edckiii
content:
<p>I noticed <em>one</em> of my book mark folders contents was missing last week The folder is there, BUT all my book marks INSIDE are Missing! Is there any way to search just for one missing folder of  book marks inside? or do I have to restore each back up until I find the week that has the book marks INSIDE? Can a sync between pc's cause this? HELP !! Thanks ECK </p>


created: 2021-04-25T07:09:02-07:00
updated: 2021-04-25T08:37:51-07:00
title: Link does not work
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1408615;
creator: charles.revkin
content:
<p>while surfing on a web site, I find a link to open a PDF.  When I click on the link, the screen blinks but no new TAB appears, nor does the Link for the target PDF display the PDF.   If I right click on the LINK to open the target in a new tab, ... nothing happens! </p><p>This function works fine with Google Chrome however. </p><p>Why not with Firefox? </p><p>How to fix it please? </p>


created: 2021-04-25T07:03:25-07:00
updated: 2021-04-25T09:43:57-07:00
title: Port closed by Waterfox Classic
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408606;1408625;
creator: Ker235
content:
<p>I installed update 2021.04.1 for Waterfox Classic (I am using for EMail). After that I cannot access my Email which uses SSL protection through port 2096 (https). I get following error message: </p><p>"This address is restricted </p><p>This address uses a network port which is normally used for purposes other than Web browsing. Waterfox has canceled the request for your protection." </p><p>I browsed to the following page: <a href="https://support.mozilla.org/en-US/questions/1083282" rel="nofollow">https://support.mozilla.org/en-US/questions/1083282</a> for help and changed according to that my settings of Waterfox (allowed the port 2096).  </p><p>However nothing changed. I cannot still access the EMail domain. </p><p>Strange is that every other browsers work OK including FireFox. </p>


created: 2021-04-25T06:53:29-07:00
updated: 2021-04-25T14:16:45-07:00
title: change in logging in/out status
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1408617;1408619;1408691;1408705;
creator: newmarket2
content:
<p>Since forever, when I close a FF tab or window, I remain logged into sites (except when I log out myself) Recently (?the latest update?), I'm logged out of every site every time. Very time consuming! Is there a solution? </p><p>Michael </p>


created: 2021-04-25T06:31:46-07:00
updated: 2021-04-25T16:17:22-07:00
title: Importing History from Avast (as opposed to importing bookmarks)
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408602;1408616;1408706;1408733;
creator: ayyaesika
content:
<p>Hi, I have imported bookmarks. </p><p>However, I'd also like to import the History ie sites visited that have not been bookmarked. </p><p>I have found the relevant document in App data &gt; Avast folder. Can it be copied into an App data folder for Firefox? If so, where? </p><p>Thanks </p>


created: 2021-04-25T06:25:11-07:00
updated: 2021-04-25T06:25:11-07:00
title: permissions
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: garciaifferdol18
content:
<p><strong>bold text</strong>it still asks to allow my mic and cam even if i allowed it already </p>


created: 2021-04-25T04:54:16-07:00
updated: 2021-04-25T07:48:10-07:00
title: Why is "View Image" gone?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408607;
creator: VasVadum
content:
<p>What idiot thought it would be a great idea to replace "View Image" with "Open Image In New Tab"? Seriously? What the fracking hell. I used View Image all the time with a combination of Ctrl W to close tabs after saving images in bulk. Now you've deleted View Image to replace it with something dumber. Perhaps instead of replacing it, you should have altered its functionality to open a new tab if someone's holding Shift when they click it. Did you ever think of that? No, you were probably thinking about how to make Firefox worse. Ugh, why is firefox getting worse and worse with time? You guys keep taking away features and deliberately ruining the firefox experience, pretty soon its just gonna be another dumbed down clone of Chrome, the browser for the lower intellect. "Oh shame, too many buttons? Let us dumb it down for you. Configurations too complex? Here, we'll stupify it for you~ Its ok to be an ape level intelligence~" </p><p>You should be teaching people to be smarter, not bowing to their lower intellectual capabilities. </p><p>Now I've had to get a plugin to bring back the view image feature and this plugin actually does it better than you ever could have. Maybe its Mozilla thats getting dumber and not the rest of the world. Maybe their developers are losing intellect so they have to dumb down their own program so they can manage it. Who knows. I'm starting to suspect this. </p><p>Yea, I'm angry. You keep ruining Firefox. </p>


created: 2021-04-25T04:05:07-07:00
updated: 2021-04-25T04:05:07-07:00
title: bookmark lässt sich nicht importieren
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: alwi1
content:
<p>Hallo, </p><p>nach einer Neuinstallation des Betriebssystems kann ich leider meine Exportdatei von einem externen Speichermedium nicht mehr in den neu installierten firefox importieren. Die Datei wird nicht automatisch erkannt. Erst wenn ich den Dateinamen in das entsprechende Feld hineinschreibe (siehe Bild), erscheint die Datei. Wenn ich die dann öffnen will, passiert nichts. </p><p>Was kann ich tun, um meine alte Lesezeichen-Bibliothek wieder zu bekommen? </p><p>Danke für die Unterstützung Alexander </p>


created: 2021-04-25T04:01:53-07:00
updated: 2021-04-25T12:32:49-07:00
title: Unable to open Google Sheets documents in Firefox
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1408653;1408661;1408665;1408682;
creator: mikegrant65
content:
<p>Brand new installation of Firefox 88.0 on Windows 10 Pro Build 19041.867 </p><p>Attempting to open Google Sheets document gives an error message as follows (crop of screenshot attached): </p><p><strong>Loading issue</strong> Troubleshoot this issue by clearing application resources <strong>Step 1</strong> Follow these instructions to clear your cache and cookies <strong>Step 2</strong> Then, reload this page </p><p>I have not as yet added any extensions to Firefox, I have cleared cache and cookies as suggested, and I have also restarted Firefox in Troubleshoot Mode - but the same error occurs. </p><p>Additionally, I have tried "Refreshing" Firefox - no change. </p>


created: 2021-04-25T03:41:45-07:00
updated: 2021-04-25T05:03:18-07:00
title: screenshot
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: es
answers: 1408590;
creator: ptrinidadc
content:
<p>En la última versión no encuentroel screenshot, lo han retitado?, donde está ahora si es que no lo han retirado, era muy bueno. </p><p>Salu2 </p>


created: 2021-04-25T03:36:13-07:00
updated: 2021-04-25T06:25:34-07:00
title: importing bookmarks
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408600;
creator: ayyaesika
content:
<p>Hello, </p><p>I've imported my bookmarks from Avast browser but they are now nested down another level. Is there an easy way to move them up a level? </p><p>Thanks </p>


created: 2021-04-25T02:55:31-07:00
updated: 2021-04-25T03:57:23-07:00
title: Importing history from Avast browser
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408573;
creator: ayyaesika
content:
<p>Hi, Is there any way I can import History from Avast browser. I found the history file in App data.  </p><p>Thanks </p>


created: 2021-04-25T02:23:50-07:00
updated: 2021-04-25T02:23:50-07:00
title: Account data
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: tiago.bernardo1
content:
<p>Hi, I had to restore my pc i forgot to backup Firefox data before, in any case in the previous time that i've changed computer once i accessed my Firefox account it has synced everything automatically and this time not. Can it be because i had to restore my password this time, since i forgot it ? Is there anyway to recover my data (bookmarks, saved logins, etc) ? </p><p>Thank You </p>


created: 2021-04-25T01:44:25-07:00
updated: 2021-04-25T01:44:25-07:00
title: customize tab title background appearance
tags: desktop;beta;tabs;windows-10;firefox-890;
product: firefox
topic: tabs
locale: en-US
creator: digirolamolucia
content:
<p>I'm currently on firefox developer edition with the system theme. I've just now upgraded to latest version (v. 89.0b3 64 bit). </p><p>Everything is fine except the tab title of the current tab. The color is right but the shape is wrong. It should be rectangular but instead all four corners are rounded. Moreover, it's not connected to the rest of the page so there is a gap between the background color of the current tab (grey) and the background color of the page (black) making the whole thing look like it's floating around the browser space (see attached screenshot).  </p><p>I've also noted that the top bar, the ones containing the title tabs and the main icons (close, enlarge, minimize) has become huge! </p><p>So my questions are:  </p><p>-  Is there a way to have rectangular tab titles again? If not possible through options, is there an add-on I can use? I search the add-ons page but the themes I found are for changing colors, they do nothing for the shape of the tabs.  - How can I shrink the top bar? </p><p>Thanks </p>


created: 2021-04-24T23:47:56-07:00
updated: 2021-04-25T12:40:03-07:00
title: Multi-Account Containers Icon Isn't Showing Up in the Toolbar.
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408685;
creator: theradhatter
content:
<p>I only have 3 add-ons but 1 of them (Multi-Account Containers) isn't showing an icon in the toolbar. It is on and updated in the add-ons section but isn't showing.  </p><p>I am using a Windows 10 PC. It shows up on my Macbook and all my Firefox settings are the same on both computers. I am using the latest version of Firefox. </p>


created: 2021-04-24T23:05:50-07:00
updated: 2021-04-24T23:05:50-07:00
title: How to make users on Mozilla Firefox?
tags: desktop;customize;escalate;developer;
product: firefox
topic: customize
locale: en-US
creator: thecustomizedboxes
content:
<p>Hi Mozilla Community Team, I want to make users of the Mozilla browser like chrome supports because I want to manage my client's website projects like <a href="https://idealcustomboxes.com/cbd-boxes/" rel="nofollow">CBD Boxes</a> and many more on single browser users. Kindly, if you have any solution then reply to me fast. Thanks! </p>


created: 2021-04-24T22:49:57-07:00
updated: 2021-04-24T22:49:57-07:00
title: Firefox Locks Computer on Amazon Video
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: throwaway
content:
<p>Windows 10 Pro Desktop Mode </p><p>When I visit specific Amazon Video pages, Firefox will lock my entire computer, no mouse, no keyboard, but the screen is intact and my music player is still playing music from an internet sttream. However, I have no way to CTL ALT DEL out or anything else.  </p><p>I have have to do a hard boot to get control back. Using MS Edge is fine. Amazon support said they have other with the same problem and that it is a FF problem. </p><p>After a few weeks of being OK, the problem is back again on specific video pages. It's getting to the point I have to just use Edge to watch Amazon videos without fear the next time I click, my entire computer is going to freeze. </p>


created: 2021-04-24T22:10:19-07:00
updated: 2021-04-24T23:53:54-07:00
title: Screenshot isn't work properly since updateing to Firefox 88
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408541;
creator: brianheckert
content:
<p>When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right. </p>


created: 2021-04-24T20:40:08-07:00
updated: 2021-04-25T00:03:30-07:00
title: What happened to 'View Image' at the top of the menu?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408544;
creator: mnchrisrm
content:
<p>When I right click on an image to view it, Firefox no longer shows the  'View Image' option and it has seemingly been replaced by the option 'Open Image in New Tab' which I already could do in Firefox by Ctrl+'View Image,' or dragging the image to the tab bar, although I hardly ever have a need to do that. I understand that people unfamiliar with today's technology may not know about the uses of the Ctrl button, but adding this new option shouldn't come at the sacrifice of the old better option. I wouldn't consider myself a "power user" or anything like that, but through the years of sometimes large updates, I was proactive enough to customize my toolbar to something more comfortable for me and I think, once I got used to them, the de-cluttering that came with the new updates was mostly better than the previous version. But the problem here is that I can't seem to figure out how to get the better functionality back. I know an add-on exists to put a 'View Image' button back onto the menu, but I want the option to be at the top of the menu because it is just about the only option I ever use with images and also the add-on 'View Image' seems to take just a bit longer to load. I don't seem to have the option to easily re-arrange the menu to remove the redundant 'Open Image in New Tab' and move 'View Image' to the top. Why keep clutter like 'Email Image...' and 'Set Image as Desktop Background' while removing genuinely useful features? I've used this browser since childhood. The developers literally did not need to change a thing besides keeping up with security updates and I would have been very happy. Every interface-changing update prior to this one has been frustrating and nothing I ever asked for, but I ultimately adapted. It's like I'm living a quiet life in a house in a neighborhood where the homeowners association is constantly invading your home to adapt it to what they think new homeowners want. You're able to easily change the layout mostly back to what it was before and, on some introspection, some of those changes were actually good for the flow of your home. One day, they install a ramp in your home where the stairs to your basement used to be. Sounds great, now people have easier access your basement. But wait, the ramp doesn't even lead to your basement, it instead leads to some kind of wine cellar and you don't even drink. You can reinstall the stairs to your basement- no problem- except now you have to squeeze past the junk in the hallway to get to the new stairs and you might trip and accidentally stumble your way down the ramp and into the strange basement anyway. I'm sure this analogy falls apart in some ways, but I hope you get the picture. Also, does anybody who works at Mozilla even look at user feedback? I'm skeptical about this volunteer help system. It just feels like it's just in place so Mozilla can say it listens while it's just giving more experienced users "hall monitor" status so they can tell less knowledgeable users "Here's a half-measured solution to the problem the developers added in the most recent update. Problem solved!" I don't mean to talk down to the volunteers, but every time I've desperately searched for a way to get things sorted back out after a big update tears through my careful browser organization like a tornado through a trailer park, I've rarely found any advice that made things significantly better. As I've said, I've been using Firefox since childhood. It just really sucks to see it regress to the point where essential features are removed and I'm really considering my options with different browsers. </p>


created: 2021-04-24T20:26:44-07:00
updated: 2021-04-24T20:28:56-07:00
title: Open correct program on download with FF on Linux
tags: linux;desktop;other;firefox-690;
product: firefox
topic: other
locale: en-US
answers: 1408522;
creator: ben.pracht
content:
<p>I'm using FF on Linux FC 30. If I download a file, let's say it's an RPM file it gives I get a dialog that says "You have chosen to open:  Someprogram-1.2.3.rpm. What should Firefox do with this file Open with Apper Installer (default)" </p><p>If I click OK, nothing seems to happen. The "Apper" program does not open. Similarly, if I download a PDF, a PDF viewer does not open either. I'm not sure why it offers to open with that if it does not actually do it." </p><p>Instead, I have to click on the Downloads arrow, open the containing folder, right click on the file in a file explorer and have it open that application. Or, find wherever FF decided to put the file, currently FF favors /tmp/mozilla_my_id_0 and execute the program in a terminal. </p><p>I'd like to have FF actually do what it offered to do. I like to have it ask first. That part is good. But I want it to actually run the program. Apper exists on my system, and I have PDF viewers as well.  </p><p>Secondly, I want to have FF download files in the normal Downloads folder and not some place off /tmp. </p><p>How can both things be fixed? </p><p>Thanks, Ben </p>


created: 2021-04-24T19:57:49-07:00
updated: 2021-04-25T09:49:33-07:00
title: Unable to create bookmark folder
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1408557;1408561;1408584;1408597;1408628;
creator: richieandersonjoe
content:
<p>I have three folders inside my Other Bookmarks. I created the first one a while ago and created another two today. However, when I go to create my fourth one, the option is gray and can't be clicked like in the image. I don't know what else you need to know, so feel free to ask below. </p>


created: 2021-04-24T19:28:07-07:00
updated: 2021-04-25T16:42:55-07:00
title: Vertical scroll bar jumps and skips down especially on long pages
tags: linux;desktop;customize;firefox-820;
product: firefox
topic: customize
locale: en-US
answers: 1408508;1408735;
creator: flexmcmurphy
content:
<p>I know this question has been asked before but I am hoping for an update and maybe to learn something new to try... </p><p>I installed the latest Firefox (April 2021) on Ubuntu mate 64 bit. </p><p>I use my laptop Touchpad to move the cursor around on web pages. I go to the vertical scroll bar to scroll down the page... I left click on the scroll bar, hold the left button, then start dragging down on the Touchpad but. </p><p>Often, when I am on a web page that is long, the scroll bar will jump and skip all the way to the bottom of the screen even though I'm just dragging it down a little and slowly too. Sometimes the scroll bar keeps racing down the page even when I am not dragging the cursor down at all. </p><p>I don't notice this behavior in Chrome or Brave or in other Ubuntu mate user interface elements. </p><p>This question has been asked before e.g: <a href="https://support.mozilla.org/en-US/questions/1314677" rel="nofollow">https://support.mozilla.org/en-US/questions/1314677</a> </p><p>I tried solutions in that question such as going in to about:config and tried... general.smoothScroll.scrollbars.durationMaxMS (changed this from 150 to 75) general.smoothScroll.scrollbars.durationMinMS (changed this from 150 to 50) </p><p>I also downgraded to Firefox 82.0.3 but this has not solved the problem either. </p><p>Is this a known bug that is being worked on? What else can I try apart from switching back to Brave? </p><p>Cheers, </p><p>Flex </p>


created: 2021-04-24T18:59:47-07:00
updated: 2021-04-25T04:25:41-07:00
title: Video won't play on CNN
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408526;1408543;1408578;
creator: totaltampa
content:
<p>Hi, none of the videos appear/play on this CNN site that is all about videos. Only still shots appear. The videos play in Chrome. Here is the site: <a href="https://www.cnn.com/2021/04/23/world/videos-of-the-week-mobile-april-23/index.html" rel="nofollow">https://www.cnn.com/2021/04/23/world/videos-of-the-week-mobile-april-23/index.html</a> </p><p>I've already tried toggling the "Enhanced Protection" switch off and on to no effect. I don't see any option for enabling/disabling permissions for audio/video in the address bar as appear on other sites offering video or audio. Thanks for any remedies. </p>


created: 2021-04-24T18:20:41-07:00
updated: 2021-04-24T18:20:41-07:00
title: firefox browser keeps crashing a few minutes while in use.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: staind9491
content:
<p>Hello community, Long time firefox user here, my firefox browser keeps crashing a few minutes while in use. Every time it crashes I need to reset my proxy settings to have internet connection. Safari and chrome has no issues. Problem started when I upgraded my macbook from High sierra to Catalina. I'm running version 87 64bit, I tried downgrading to 82 and worked my way up in different version. Problem persisted, the I tried running Firefox on safe mode and clearing Cache. Problem still persist, I do not know what else to do. Someone please help. I'm running Catalina 10.15.7, I attached a screenshot of my crash reports for some insight. </p><p>I appreciate anything anyone can do. </p><p>Rudy </p>


created: 2021-04-24T17:54:19-07:00
updated: 2021-04-24T17:54:19-07:00
title: Mac Dock Apps are frozen when firfox 88.0 is running
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: uncletunes
content:
<p>I just updated to Firefox 88.0 on my Macbook Pro running MacOS Big Sur 11.2.3. If I restart my laptop, all my dock apps work as they are supposed to. I can click on any of them and they will open up. If open Firefox, the first 6 dock apps freeze up. I cannot open them from the dock or even drag them off the dock. All other dock apps operate fine from the 7th one on to the right. This is all new as I have used Firefox as my main browser for years. i can use Safari and everything works properly. I prefer Firefox. </p><p>Any suggestions or ideas are appreciated.  Tom </p>


created: 2021-04-24T17:37:04-07:00
updated: 2021-04-24T17:37:04-07:00
title: Autoplay block does not work, FF 88.0
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: ho.ma
content:
<p>FF 88.0. </p><p>Tried <a href="https://support.mozilla.org/en-US/questions/1278114" rel="nofollow">https://support.mozilla.org/en-US/questions/1278114</a> and it worked but only few minutes.  Block video and audio does not work, about:config does not work.  I have had plugin FEBE for passwords and worked well. Now it does not work because of new Firefox in 2017. I have found i can export/import through Firefox but one problem: i need go to about:config and add something for import or export. What are programmers doing??  If you don´t know how to program something, don´t do it. </p>


created: 2021-04-24T17:21:22-07:00
updated: 2021-04-24T17:21:22-07:00
title: Firefox doesn't detect autoplay on some sites
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: depravangel
content:
<p>A blog network has managed to avoid autoplay detection using daylimotion... it is really anoying and FF does not allow to add manually a site to the autoplay blocklist </p><p>Here is a couple of domains of that network: <a href="http://xataka.com" rel="nofollow">xataka.com</a> / <a href="http://espinof.com" rel="nofollow">espinof.com</a> </p><p>Example url: <a href="https://www.espinof.com/otros/razzies-2021-lista-completa-ganadores-premios-al-peor-cine-ano" rel="nofollow">https://www.espinof.com/otros/razzies-2021-lista-completa-ganadores-premios-al-peor-cine-ano</a> </p><p>Please let me know if is something I can do or I just should wait for a FF update </p><p>Regards </p>


created: 2021-04-24T17:13:27-07:00
updated: 2021-04-24T17:13:27-07:00
title: I was downloading the latest version firefox I need remote help
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: cheri.adcock
content:
<p>I need remote help.  I am stuck in the middle of the download process.  I got to the point of changing apps or using the defaults and I'm very nervous that i have caused an issue.  I changed the ones I new I wanted to, but there was nowhere to click done, submit, etc.  I really need an agent that can come on remotely and see what I have done.  I attempted to reach Norton, but I couldn't get through to their AI contact person.  I need help immediately. </p>


created: 2021-04-24T17:09:49-07:00
updated: 2021-04-24T18:06:12-07:00
title: cache not clearing
tags: windows-7;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1408468;1408477;
creator: ssmith205
content:
<p>Suddenly, cache is not emptying when 'Clear data' is used.  Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable.  'Never remember history' is checked as usual but cache does not clear when Firefox is closed.  All cookies and data cleared without problem 2 days ago. This has never happened before. </p>


created: 2021-04-26T16:57:09-07:00
updated: 2021-04-26T16:57:09-07:00
title: Disabling extensions
tags: windows-7;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: bazbear2
content:
<p>Before Firefox updated the other day, 88 I believe it is, I was able to go to the menu top right, go to Help, and 'disable extensions' which allowed for greater speed, very little hanging. It's gone now; is it located elsewhere? With the new Firefox, it's taking longer for my start up page to open, as well. TIA </p><p>Barry </p>


created: 2021-04-26T16:38:36-07:00
updated: 2021-04-26T16:38:36-07:00
title: Firefox Sync'd setting caused lost session
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: TechieWasteLAN
content:
<p>Hi,  </p><p>I had logged onto my Firefox sync account and shutdown my computer with "clear Firefox history on close" activated and can't recover my session even looking through my profiles folder for .jsonlz4 files.  </p><p>Does this just clear my local history or is the sync'd history irrecoverable? (It seems like it is) </p><p>I've tried using window's file recovery tool to scan for the deleted files on my SSD but after reviewing the files with a hex editor, a huge top portion was zero'd out. Is this to do with TRIM or the data recovery tool just not picking up the right sectors? </p>


created: 2021-04-26T16:26:53-07:00
updated: 2021-04-26T16:26:53-07:00
title: After Firefox update and new Facebook requirement, can no long "Go Live" on FB with Firefox
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: keitheowens
content:
<p>I get the screen below repeatedly where clicking the sign into FB just refreshes the page. I've cleared the cookies and URL's in memory repeatedly with NO EFFECT. I've refreshed the installation of Firefox to NO EFFECT. If I change my default browser to ANYTHING ELSE...IT WORKS!  </p><p>This is beyond frustrating particularly since I've been using this browser (or its forerunners) since Netscape in the late '80's. I don't want to change browsers. HELP! </p><p>Regards, Keith (a not yet extinct dinosaur) </p>


created: 2021-04-26T16:06:42-07:00
updated: 2021-04-26T16:06:42-07:00
title: Website JavaScript Loading Issue
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: danialtmrc
content:
<p>Hi  I am using Mozilla Firefox for a long time, but in the last few days, my <a href="https://weldingeasy.com/best-tig-welder/" rel="nofollow">blog</a> website is not working properly in firefox. Sometimes buttons don't work. I don't know what the issue is. and the issue is it takes too much time to load.   Kindly resolve my issue. </p>


created: 2021-04-26T15:52:56-07:00
updated: 2021-04-26T15:52:56-07:00
title: Apple Notes App
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: flipnewf
content:
<p>Using Firefox, when I go to <a href="http://iCloud.com" rel="nofollow">iCloud.com</a> on my Windows laptop, all the normal icons for the apps appear. When I open the Notes app, the list of my Notes is accurate and complete. But, when I click on any Note, it doesn't open and therefore cannot be edited. But, using Microsoft Edge, a Note opens normally (and therefore is able to be edited). </p>


created: 2021-04-26T15:46:17-07:00
updated: 2021-04-26T15:46:17-07:00
title: Firefox "Printing" box missing from multiple page print
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: equilter
content:
<p>For some reason, my Firefox browser has stopped displaying the 'Printing' box when printing a multiple page document. Please see the attachment for an example of what used to be displayed. Is this something I can turn back on? </p>


created: 2021-04-26T14:46:32-07:00
updated: 2021-04-26T14:47:13-07:00
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1408948;
creator: sympathyforlboyer
title:
HOW DO I DELETE SAVED OR UNUSED BOOKMARKS AND / OR WEBSITE'S VISITED ? - I HAVE TRIED EVERYTHING POSTED, TO NO AVAIL.

content:
<p>HOW DO I DELETE SAVED OR UNUSED BOOKMARKS AND / OR WEBSITE'S VISITED ? - I HAVE TRIED EVERYTHING POSTED, TO NO AVAIL. </p>


created: 2021-04-26T13:41:33-07:00
updated: 2021-04-26T15:06:26-07:00
title: Firefox Screenshot Utility Missing from Three Dot Menu
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408929;1408936;1408940;1408965;1408968;
creator: wynden
content:
<p>I use the browser-integrated snipping/screen-shot tool constantly.  Today I discovered that it is no longer available from the three dot menu in the address bar.  Why?  Can it be restored?  Has it been relocated?  Discontinued?  This is one of the primary features that I rely on in Firefox. </p>


created: 2021-04-26T13:38:05-07:00
updated: 2021-04-26T14:49:48-07:00
title: Access denied to IRS Status website. Worked OK on Safari.
tags: desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1408954;
creator: hlstahl1
content:
<p>I tried to get my IRS refund status on my Mac, but got the message "You don't have permission to access (web address)  on this server." I was able to successfully get my status using Safari. I have no idea what the problem could be. Thanks </p>


created: 2021-04-26T13:33:15-07:00
updated: 2021-04-26T14:42:00-07:00
title: Cannot oadd search engines any more
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408944;
creator: kouichi.c.nakamura
content:
<p>I used to use a bunch of search plugins at <a href="https://mycroftproject.com/" rel="nofollow">https://mycroftproject.com/</a>, and if one is not availlable there, I made custom search plugins using <a href="https://ready.to/search/en/" rel="nofollow">https://ready.to/search/en/</a>. </p><p>However, after updating to Firefox 88, it appears that neither is working any more. It looks as though unless the web site itself offers search plugins, you cannot add them. </p><p>This page describes how to add search engines, but doesn't show any other methods than Microft project for customization. <a href="https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox" rel="nofollow">https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox</a> </p><p>Is there any method left for custom search engines? </p>


created: 2021-04-26T13:31:48-07:00
updated: 2021-04-26T14:19:15-07:00
title: Optus webmail
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408930;
creator: tc440936
content:
<p>I have an error when I try to login to my <a href="http://example.com" rel="nofollow">Optus webmail</a> account. Could someone help me out? </p>


created: 2021-04-26T13:30:20-07:00
updated: 2021-04-26T16:50:27-07:00
title: updating
tags: desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408947;1408957;1408976;1408987;
creator: 2Hayward
content:
<p>When I tried to access <a href="http://Doxyme.com" rel="nofollow">Doxyme.com</a> it told me that I needed to update to the latest version of Firefox or I would have no video. When I check Firefox it said I was updated with version 88, but I noticed there is a version 89 in the Que When I attempted to download version 89 it did not respond; has 89 been released for installation or are they still working on it?  Any suggestions would be appreciated.     Thank you, Hayward </p>


created: 2021-04-26T13:26:35-07:00
updated: 2021-04-26T14:55:01-07:00
title: Uploading files caused Firefox to stop responding and it never recovers
tags: desktop;fix-problems;windows-10;uploadhang;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408958;
creator: cmcatiemay
content:
<p>Anytime I try to upload a file (like a resume) to a website using the file upload dialogue, opening the file causes Firefox to completely stop responding. closing the dialogue box at that point causes Firefox to close. If I wait it out, Firefox does not recover. </p><p>I have reset Firefox. I have cleared my startup cache. I have restarted my computer. The problem has persisted for weeks despite numerous attempts at fixing it. </p><p>I can't upload a screenshot for obvious reasons. </p>


created: 2021-04-26T13:03:01-07:00
updated: 2021-04-26T14:49:39-07:00
title: Save a web page and its underlying pages
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408953;
creator: steen5
content:
<p>I want to save not only a web page but also the pages that it links to. All pages belongs to the same web site. Can I do that in one step, or does each page have to be saved one by one? I think I was able to download an entire site (to run it offline) years ago. </p><p>(I know how to save a single page, by Firefox's "File -&gt; Save Page As (Web Page, complete", but that only saves a copy of the actual page.) </p>


created: 2021-04-26T12:21:05-07:00
updated: 2021-04-26T12:21:05-07:00
title: Buying VPI
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: HowieE
content:
<p>I want to buy VPI but Fire Fox is trying to send verification code to me without including the M in dot com </p>


created: 2021-04-26T12:20:08-07:00
updated: 2021-04-26T12:20:08-07:00
title: Earthlink and Firefox Incompatibilities
tags: linux;desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: fawright
content:
<p>Earthlink has changed their homepage (<a href="https://my1.earthlink.net" rel="nofollow">https://my1.earthlink.net</a>) such that ctrl-click on a link will not open a new tab and right-click does not present the option. </p><p>I am on openSUSE Linux (currently Leap 15.1) and Firefox 78.7.0esr (64-bit). I have a screen source capture from the home page if needed. </p><p>Chromium operates correctly with Earthlink. </p><p>Any ideas on how to resolve this issue? </p>


created: 2021-04-26T12:19:54-07:00
updated: 2021-04-26T14:57:46-07:00
title: fireFox
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1408960;
creator: oliverliermann
content:
<p>I am very annoyed by Fire FOX and the forced updates that cannot be turned off. If I can't turn this off somehow, I'll have to give up Fire Fox. I also find it terrible that I am being patronised, spied on and coerced by an organisation that pretends to be for people. Because that's what it is when they check against my will whether I have installed the new update. Even if it's free, I don't deserve it. Then I'd rather pay for my freedom. It is terrible that this software sniffs out whether I need an update and then annoys me with it. I can take care of myself and my security and don't need Mozilla for that. I just wanted a browser and not a mum. Can anyone tell me what parameters to change in this about:config so that Firefox no longer communicates with its base against my will and no longer reminds me to download updates? </p>


created: 2021-04-26T12:19:44-07:00
updated: 2021-04-26T14:58:21-07:00
title: Firefox won't start in Windows 10
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408961;
creator: pjordan831
content:
<p>Worked previously. Have cleaned computer, reinstalled. Still won't work. Error message is "application won't start because its side-by-side configuration is incorrect." Says to look at the application event log or run sxstrace.exe, but neither option works. Thanks! </p>


created: 2021-04-26T12:11:16-07:00
updated: 2021-04-26T12:11:16-07:00
title: Post-update password problem on desktop browser
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
creator: missy_hughes
content:
<p>Did the update change the requirements for passwords? My 7-character password isn't working, and it's prompting me for an 8-character one. If I reset the password, I lose all my bookmarks and passwords. I installed the desktop browser update this morning. </p>


created: 2021-04-26T12:01:05-07:00
updated: 2021-04-26T12:02:51-07:00
title: Top sites
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408896;
creator: ruthkaplan1950
content:
<p>Before Firefox was downloaded, I had to use Safari.  It had an arbitrary list of top sites that had nothing to do with my computer use and I could not edit it.  Firefox imported that weird list and now many of the top sites listed in Firefox are ones I never will use and I can't add the ones I want.  Firefox help says to click on the 3 dots in the address bar and click on Add top sites but it is not there.   That does not help with deleting the wrong ones or adding my real top sites.  What else can I do? </p>


created: 2021-04-26T11:36:42-07:00
updated: 2021-04-26T11:36:42-07:00
title: Keyboard shortcuts on Firefox Homepage
tags: linux;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: nmontalva
content:
<p>I love the default firefox homepage with the top sites, highlights, etc. However I'd love it even more with an option to navigate it with keyboard shortcuts. I know there are several "speed dial" extensions with that functionality, but I would prefer to keep the normal look and feel of the homepage just with keyboard shortcuts for top sites and highlights. Is there a setting to enable shortcuts? If not, this would be a suggestion rather than a question. </p>


created: 2021-04-26T11:33:14-07:00
updated: 2021-04-26T16:21:18-07:00
title: PC Optimum load offers
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408962;1408963;1408977;
creator: meeshymee
content:
<p>For the past YEAR or longer I can't log in to PC Optimum on FF. I used to be able to and suddenly every time I click the link in my email to load my offers and log in to PC I get an error message saying "oops something went wrong."  FF is listed as an accepted browser for for the company and I have NO PROBLEM logging in on other browsers. FF has had at least 5 new versions since this began and it doesn't work on any of them. I am using the newest version (88), I have added the page in FF's allowed cookies under privacy, I have cleared cache and history, I  have turned off enhanced tracking protection for the site I have tried EVERYTHING and still can't log in from FF. (PC was of no help either.) </p><p>Is anyone else having this problem?? I Love FF and how customizable the browser is compared to others. I've used it for over a DECADE - refusing to switch even though EVERYONE tells me to but it may be time because I'm having problems viewing a LOT of pages that other browsers have no problems with. </p>


created: 2021-04-26T11:22:22-07:00
updated: 2021-04-26T15:12:16-07:00
title: Not greyed out; altogether missing - "Do this automatically for files like this from now on"
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408972;
creator: fsawtelle
content:
<p>I want to set default behavior to download for various filetypes. All the support threads I can find that discuss "Do this automatically for files like this from now on" describe the option as greyed out, or that when you check it nothing happens. I cannot find one that deals with my situation: it's altogether missing (see the image). I've gone through the steps of the chosen answers to those threads with no difference. Is there maybe a switch in a settings file that turns it on and off?  </p><p>Windows 10 Pro 20H2, build 19042.928 Firefox browser version 88 </p>


created: 2021-04-26T11:16:15-07:00
updated: 2021-04-26T15:03:09-07:00
title: Firefox will not open
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408883;1408966;
creator: Johnathancharleston5
content:
<p>Whenever I click on Firefox to open it very quickly flashes profile not found and closes and I cannot open the profile manager at all in any way and when I go to files to look at my profiles there is no profile in there I've tried doing things in command prompt and even running firefox in administrator and the profile manager in administrator but neither will open and I don't know what to do? is there anything I can do to try and fix it to get firefox to even launch or open at all? </p>


created: 2021-04-26T10:52:24-07:00
updated: 2021-04-26T10:52:24-07:00
title: Firefox and Logitech mouse, doesn't respond to drop down menu
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: dghaney
content:
<p>I have a Macbook Pro laptop, and a wireless logitech mouse. When I am using firefox browser, and I am selecting a drop down, I am constantly fighting for the drop down to stay open and select my option. I have to use the down arrow to keep the drop down open and select it from there. </p><p>Is there a fix for this? </p>


created: 2021-04-26T10:51:23-07:00
updated: 2021-04-26T10:51:23-07:00
title: přihlášení z mozilly do wish přes facebook
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: cs
creator: kozoroh.60
content:
<p>Dobrý den, </p><pre>marně se pokouším přihlásit z mozilla firefoxu (nejnovější) na stránku wish přes facebook. Z Google Chrome to funguje normálně, ale tady pořád jen načítá, ale výsledek je stále 0. </pre> <p>Děkuji za reakci V.Z. </p>


created: 2021-04-26T10:48:36-07:00
updated: 2021-04-26T15:52:42-07:00
title: Google Maps Shows Wrong Location...Only in Firefox
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408885;1408964;1408974;1408978;
creator: danmcmartin
content:
<p>If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas.  I am not.  I'm in Arizona.  Google Maps on Chrome gets it right.  Bing maps gets it wrong in Firefox but right in Chrome too.  Same with Google Earth in the browser.  My IP location is correct and shows I'm in AZ.  It's seems to be a Firefox issue.  I've turned location off and back on.  Cleared cookies.  I'm at a loss. </p>


created: 2021-04-26T10:31:48-07:00
updated: 2021-04-26T10:31:48-07:00
title: LastPass
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: degeary2
content:
<p>I have had trouble with LASTPASS for a month now and LastPass had not been very helpful in helping me to fix the problem.  I have a MacBook Pro and am not savy when it comes to browsers and extensions.  I was told to uninstall LastPass extension then reinstall it.  Well, I can't find the icon for last pass or whatever it is I need to uninstall it.  Does uninstall mean I drag it to the trash? I haven't had to uninstall anything so I am a bit overwhelmed.  I appreciate your detailed help. </p><p>Debbie </p>


created: 2021-04-26T10:31:25-07:00
updated: 2021-04-26T15:05:24-07:00
title: Certain websites/pages are not displaying properly
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408967;
creator: kimbabij
content:
<p>Hey friends... recently, I stopped being able to read my local newspaper online, on Firefox. I've tried other browsers (yuck!) and it works just fine on those.   I have my Browser Privacy set to normal, I have all ad blocking turned off for this site, cache has been cleared...  not sure what else to do.  Screenshot attached!   I really don't want to have to use nasty old Chr0me to read the newspaper so I hope someone can help. :) </p>


created: 2021-04-26T10:26:01-07:00
updated: 2021-04-26T10:26:01-07:00
title: Connexion Facebook
tags: desktop;cookies;windows-10;firefox-880;
product: firefox
topic: cookies
locale: en-US
creator: jean-yves2
content:
<p>Bonjour, chaque fois que je ferme le navigateur sous windows 10, Facebook me redemande de me connecter et me dit que c'est une connexion inahabituelle. Je ne trouve pas comme dire à Firefox de garder les cookies pour facebook </p>


created: 2021-04-26T10:21:18-07:00
updated: 2021-04-26T10:21:18-07:00
title: Search.....
tags: desktop;beta;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
creator: koyotee
content:
<p>One of your recent updates has all searches forced to the address bar.....  I use the Google search box on my homepage and from the first letter its moved to the address bar...  Go back to the Google box on the homepage....  You've made it useless.... </p>


created: 2021-04-26T10:06:11-07:00
updated: 2021-04-26T15:07:48-07:00
title: customize the standard url. icon in firefox
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1408969;
creator: art.newman
content:
<p>Hi ! </p><p>I`ve some websites I often use as a link on my desktop. Unfortunately they all look same. I want to customize the url. icon for each site separately. In the properties menue there is no option to change the icon. </p><p>thanks in advance </p><p>Art </p>


created: 2021-04-26T09:28:08-07:00
updated: 2021-04-26T09:28:08-07:00
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: bobmaxwell
title:
Unable to sign in to Amazon.  Amazon says there's a password change problem with Firefox.  They told me to switch browsers

content:
<p>On Amazon log in, on password,  I suddenly found a series of black dots (turned out to be series of jumbled numbers and letters).  Amazon had me to go settings-options-Security.  From there I went to Amazon, was able to delete series of dots but not an old PW.  However, I was unable to use that old PW to log in. </p><p>Amazon said they couldn't help me and that there is a problem with Firefox passwords, at least for them, they sent me to another browser to log in to Amazon. </p><p>I'd like to keep using Firefox </p>


created: 2021-04-26T09:16:25-07:00
updated: 2021-04-26T14:21:16-07:00
title: No puedo enviar mensages a grupos de whatsapp
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: es
answers: 1408933;
creator: carlosboque
content:
<p>Tengo instalado firefox en una raspberry PI 4, funciona perfectamente y es muy facil de manejar. Instalé whatsapp web para poder enviar mensaje a grupos . Con chrome lo puedo hacer pero con firefox no. Me gustaría solucionar este problema con firefox. Gracias Mi mail es carlosboque@gmail.com </p>


created: 2021-04-26T09:04:28-07:00
updated: 2021-04-26T09:17:11-07:00
title: Firefox 88 gives circular gradients jagged edges
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408850;1408853;
creator: webform+firefox
content:
<p>After the update to Firefox 88, <a href="https://codepen.io/kslstn/pen/poRYwyJ" rel="nofollow">large radial backgrounds</a> have jagged edges. Interestingly, Firefox's screenshot tool does render it correctly, so I attached two images showing the expected gradient and the actually rendered image.  </p><p>When I restarted Firefox in safe mode, the gradients are correctly rendered. So it must be something in my settings, because in normal mode disabling extensions has no effect. Does anyone have a clue what in the (probably advanced) preferences could make a difference? </p>


created: 2021-04-26T09:01:28-07:00
updated: 2021-04-26T16:47:37-07:00
title: Unable to unsubscribe from mozilla news letters
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408986;
creator: itsbrian
content:
<p>I recently signed up for a firefox sync account, and since then have been receiving newsletters. I visited the unsubscribe link many times in the emails and fully unsubscribed, yet I still receive the news letters. I went a step further and fully deleted my account because the news letters wouldn't stop. After deleting the account I sign in to my email today and still see I'm receiving emails even though the unsubscribe process says it was successful. </p><p>Is the unsubscribe process broken? </p>


created: 2021-04-26T08:55:59-07:00
updated: 2021-04-26T09:42:36-07:00
title: Minha opção de fazer captura de tela não aparece mais
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: pt-BR
answers: 1408859;
creator: joaoborgesmi
content:
<p>Ao clicar nas três bolinhas na barra de pesquisa, a opção de captura de tela não aparece mais. O que eu faço? </p>


created: 2021-04-26T08:40:58-07:00
updated: 2021-04-26T16:59:05-07:00
title: account primary mail
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1408989;
creator: cellularplaya
content:
<p>Hi, I've closed my google account which is my primary mail address of my firefox account. When trying to add a secondary mail address, a verification code is being sent to my non-existent gmail address since I closed it. How can I change my mail address of my firefox account? Thanks </p>


created: 2021-04-26T08:26:02-07:00
updated: 2021-04-26T10:24:13-07:00
title: Sekmeler arası geçişlerde büyük sorun!
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: tr
answers: 1408874;
creator: hazeralimusa
content:
<p>Merhabalar. Firefox tarayıcısını uzun zamandır alternatiflerine tercih ederek hem mobil cihazlarımda hemde bilgisayarlarımda ana tarayıcım olarak memnuniyetle kullanıyorum. Teknolojik açıdan kendimi sizden yardım alacak ve sorunumu rahatça anlatacak kadar yeterli buluyorum. Kullandığım cihazların ana performanslarında herhangi bir sorun olmadığını en başta belirtmek isterim. Bilgisayarda kullandığım tarayıcım (Son sürümü güncel) Maalesef bir süredir sekmeler arasında gezerken donma olarak tabir edilebilecek kısa aralıklı takıntılar yaşıyorum. Bu takılmalar sadece mozilla tarayıcımda gerçekleşiyor ve takılmanın bitmesini beklerken diğer tarayıcılara geçiş yapmak zorunda kalıyorum. Çok uzun süredir kullandığım mozilla tarayıcımda ilk kez böyle birşey başıma geldiğinden bir süre düzelmesini bekledim ancak 2 kez yeni güncelleme gelmesine rağmen sorunum çözüme ulaşmadı. Bu sorun özellikle sekmeler arasında hızlıca gezerken ortaya çıkıyor. Sorunun tarafınızca daha iyi anlaşılabilmesi için size ekran alıntısı şeklinde bir video gönderebilirim. Eğer ihtiyaç duyarsanız lütfen bana hazeralimusa@gmail.com adresinden ulaşın. İyi çalışmalar dilerim. </p>


created: 2021-04-26T08:25:03-07:00
updated: 2021-04-26T15:11:25-07:00
title: Firefox is broken
tags: desktop;download-and-install;fix-problems;escalate;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408970;
creator: bluetenlicht
content:
<p>After having installed the latest Firefox update Firefox starts but it does not react to any link inserted for display. </p><p>If have tried all three help solutions provided but it does not react, also a new installation changed nothing </p><p>The error message is: Starter process deactivated after error. </p><p>Could someone please help to make run it again </p><p>P.S. It was not possible to get the Troubleshooting information as I could not write this request on Firefox but had to use another browser </p>


created: 2021-04-26T08:17:45-07:00
updated: 2021-04-26T16:55:27-07:00
title: No previously visited sites are showing up in url bar drop down.
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408988;
creator: topodaline
content:
<p>Recently cleaned firefox temp internet files, etc and now not a single recently or routinely visited website drops down from url/address bar. Looked in about:config/browser.....but with the dozens and dozens of options, I'm not sure which one is disabling the dropdown history. </p>


created: 2021-04-26T08:10:37-07:00
updated: 2021-04-26T14:37:51-07:00
tags: mac-os;desktop;tabs;firefox-780;
product: firefox
topic: tabs
locale: en-US
answers: 1408851;1408942;
creator: samanime
title:
getting my open tabs and browser history from time machine backup after computer shut down (restore previous session not available currently)

content:
<p>Greetings: My computer was shutdown and restarted by a colleague and I seem to have lost my browsing history and all the open tabs from my last session are not retrievable — restore previous session is not available / appears grey'd out. I am on a macbook pro running Big Sur and I do have a time machine backup of that last session — can I get back those open tabs and browser history from my time machine? Can I do it a la carte or do I need to wipe my whole computer and restore from there? Thanks in advance for your thoughts, Sam </p>


created: 2021-04-26T07:57:38-07:00
updated: 2021-04-26T07:57:38-07:00
title: cannot sign up using my google account
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: paymanz
content:
<p>recently i have problem when i want sign up in a website using my google account , the small windows pops up but after a few secs it closes by itself. tries restart my Firefox with disabled add-ons but didn't help. also refreshed foxfire once.  with chrome i can sign up on the same sites with no problem. </p>


created: 2021-04-26T07:57:11-07:00
updated: 2021-04-26T16:07:54-07:00
title: Remove one email autofill suggestion
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
answers: 1408848;1408887;1408959;1408979;1408983;
creator: Teafat6
content:
<p>Hello, </p><p>I have recently typed in my email address wrong when logging into a website, and now whenever I am prompted to fill in an email on any website, I get 2 options, one my legitimate email and the other option  is  my email with a typo in it. How do I remove the typo'd email from ever being suggested again? </p>


created: 2021-04-26T07:35:08-07:00
updated: 2021-04-26T14:37:38-07:00
title: Panely a okna
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: cs
answers: 1408880;1408935;1408941;
creator: bossatko
content:
<p>Po instalaci noveho Firefox nefunguje funkce orvirani  odkazu v panelech misto v novych oknech.Funguje jen otevrit obrazek v novem panelu ,moznost otevrit v okne uz nejde. </p>


created: 2021-04-26T06:23:02-07:00
updated: 2021-04-26T13:23:17-07:00
title: Widevine CDM plug-in issue. I can not stream any video, please help
tags: windows-xp;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408830;1408908;
creator: henricuz
content:
<p>The error message is 'The widevine CDM plugin has crashed'. I see preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated, what should I do. Please I tried every setting, its urgent, help me please ? </p>


created: 2021-04-26T06:22:47-07:00
updated: 2021-04-26T06:22:47-07:00
title: Ao clicar com o botão direito do mouse não aparece a opção de copiar a imagem? como faço ?
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: pt-BR
creator: wilian.vasconcelos
content:
<p><strong>texto em negrito</strong>  Ao clicar com o botão direito do mouse não aparece a opção de copiar a imagem, como faço ? </p>


created: 2021-04-26T06:12:23-07:00
updated: 2021-04-26T06:21:52-07:00
title: mouse middle button click on firefox nightly window top bar fails to lower window on Ubuntu 21.04
tags: linux;desktop;tips;
product: firefox
topic: tips
locale: en-US
answers: 1408829;
creator: EventHorizon
content:
<p>On normal firefox 88.0 (64-bit)  this works OK </p><p>on firefox nightly 90.0a1 (2021-04-26) (64-bit) this is broken </p><p>Normal window behavior on all applications on Ubuntu the window will stay open yet get pushed to become behind all other open windows when you mouse middle button click on the windows top   "Title Bar" </p><p>By default firefox will NOT display this   "Title Bar" on standard normal firefox you enable showing that "Title Bar" by hamburger menu -&gt; Customize Toolbar -&gt; checkmark ON Title Bar ... well that menu is now gone from nightly as of last week however through other settings I am able to enable the "Title Bar" however this push to go behind behavior fails to happen ... please fix ... over the years this same feature similarily disappears for a few weeks only to get fixed again so I have hope it will get fixed .... Please put this feature into checklist when making changes to the code !!!!! </p><p>thanks for making firefox the BEST browser by far ... especially on Android </p>


created: 2021-04-26T06:00:47-07:00
updated: 2021-04-26T06:00:47-07:00
title: firefox updates
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: reacher1030
content:
<p>Problem started after Windows updates on Sunday. Firefox wouldn't start as it keeps searching for updates and  I can't find a way to turn it off to fix this. I uninstalled the Windows updates which caused more problems which I have fixed. Also, "Settings" doesn't work properly, I can't make any changes and it goes off after 30 seconds. Cortana doesn't work. I have tried various fixes from the net with no success. Sfc /scannow and Dism hasn't made any difference. I have unistalled and then re-installed Firefox with no success - it still keeps searching for updates. </p>


created: 2021-04-26T05:47:19-07:00
updated: 2021-04-26T16:01:53-07:00
title: Nothing but white windows in Firefox for 2 weeks
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1408981;
creator: jageok
content:
<p>I have very much came to depend on Firefox.  I've tried everything mentioned to users with same problem.  Even Passwords and Settings have white windows (no text or anything else showing. When I reinstall Firefox I get vcruntime140_1.dll error. How can I fix it?  I have the latest update. </p><p>While writing this I went back to double check the vcruntime140_1.dll install.  I found it wasn't on the main Mozilla Directory - so I copied it.  And now Firefox works!  The file came from <a href="https://www.dll-files.com/" rel="nofollow">https://www.dll-files.com/</a>.  I don't need any further assistance. </p><p>Just leaving this as a record for others who may be having a hard time. </p><p>Thanks Mozilla for all you do! </p>


created: 2021-04-26T05:42:33-07:00
updated: 2021-04-26T07:59:20-07:00
title: playing video on U tube
tags: windows-xp;desktop;customize;firefox-520;
product: firefox
topic: customize
locale: en-US
answers: 1408843;
creator: brijeshksxn
content:
<p>i am facing problem in downloadin<strong>bold text</strong>g latest version of  MOZILLA'<em><strong>bold text'</strong></em>FIREFOX </p>


created: 2021-04-26T05:41:28-07:00
updated: 2021-04-26T16:01:25-07:00
title: Screenshot icon disappeared from popup windows
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
answers: 1408980;
creator: huols4m
content:
<p>Hello, </p><p>After upgrade Firefox to 88.0, the screenshot icon disappeared from popup windows. </p>


created: 2021-04-26T05:26:31-07:00
updated: 2021-04-26T06:05:38-07:00
title: Test Question Only - DISREGARD
tags: windows-vista;desktop;fix-problems;firefox-520;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408821;1408826;
creator: lunette
content:
<p>Is this fixed?  </p> <p>&lt;p/&gt; [<a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1019998" rel="nofollow">bug 1019998|Bug_1019998</a>] Bug_1019998 Opened 2021-4-26 14:46 EDT Updated 2021-11-01 06:53 EST  &lt;p&gt;&lt;p/&gt; [img]<a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2020-01-22-04-20-22-f4cb3b.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2020-01-22-04-20-22-f4cb3b.png</a><a href="/img" rel="nofollow">/img</a>&lt;p&gt;&lt;p/&gt; When the Firefox Safe Mode window appears, select "Start in Safe Mode". <img alt="Fx68SafeMode" class="wiki-image frameless" src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2020-01-22-04-20-22-f4cb3b.png" title=""> <em><strong>If the issue is not present in Firefox Safe Mode</strong></em>, your problem is probably caused by an extension, theme, or hardware acceleration. </p>


created: 2021-04-26T05:25:24-07:00
updated: 2021-04-26T08:38:44-07:00
title: Mozilla-provided font (I think) is just annoying/hard to read
tags: desktop;fix-problems;windows-10;font;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408844;1408847;
creator: van.knowles
content:
<p>I've read some complaints about the font that FF desktop uses on some websites. I'm seeing a very annoying font with some letters thicker (almost bold) and other letters thin. This occurs, for example, on the <a href="http://mozilla.org" rel="nofollow">mozilla.org</a> website and when FF is displaying a PDF. </p><p>I have "allow pages to choose their own fonts" checked, and I am not using hardware acceleration. </p><p>I went into the developer console and turned off the Mozilla-supplied font for a support webpage, and it then used something like a Times New Roman, but it was uniform in letter thickness. </p><p>I have attached screen snips. </p><p>If I display the same page using Chrome, the font looks great, so I don't know exactly what the problem is, but it's clearly a FF problem. </p><p>Notice in Chrome that the word "garbled" is in bold, and it does not appear in bold in either of the FF font examples. </p>


created: 2021-04-26T04:42:28-07:00
updated: 2021-04-26T04:42:28-07:00
title: Erreur 7zip cannot create temp folder archive
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: plubra
content:
<p>Bonjour, L'aide concernant l'erreur "7zip cannot create temp folder archive" n'est pas utile. J'ai essayé avec la version en ligne et la version complète rien n'y fait. J'ai vidé le temp. J'ai redemarré en mode sans échec avec réseau. Rien n'y fait. Pas possible de réinstaller Firefox que j'ai désinstallé car il ne se connecté plus à internet et ne pouvait pas se réparer. Merci pour votre aide. </p>


created: 2021-04-26T04:17:31-07:00
updated: 2021-04-26T08:02:32-07:00
title: FF hangs then won't quit
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408845;
creator: martinr2
content:
<p>Hi there </p><p>I am having an issue with FF whereby it fails to connect to a site, progress wheel spins round and round. Eventually I have to quit. However, when I do it won't re-open as it says there's another version running. Nothning I can do will then quite whatever vesion my mac thinks is running - force quit doesn't work on it and activity monitor doesn't show any FF version running. Eventually I have to shut down and restart but can only do this by pulling the plug as finder &gt; shut down won't work as it believes FF is still running! </p><p>I'm running FF 88.0 on OS 10.15.7 </p><p>The biggest diagnostic problem is that this doesn't happen all the time, maybe once or twice a week and not always when i'm on the same site. </p><p>I would really appreciate any ideas. </p><p>Thanks Martin </p>


created: 2021-04-26T03:46:17-07:00
updated: 2021-04-26T16:21:21-07:00
title: I cannot remove a language I added in "Options - Languages"
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1408984;
creator: massimodec
content:
<p>To show Firefox menu in english, I added English to Language Settings. Now is not removable at all: the "Remove" button is non-active... And English seems to be the primary language EVER: each word  written in Italian in every website is underlined in red as "mistake"... How can I remove English language from the settings ? Thank you </p><p>Massimo </p>


created: 2021-04-26T03:07:05-07:00
updated: 2021-04-26T03:44:46-07:00
title: The ... link to screenshot on the menu has disappered
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408807;1408808;1408809;
creator: eddy1950
content:
<p>Hello there, question from a near beginner... (sorry guys!)... The ... 3 points link to screenshot on the menu has disappered since a couple of days. Same with you?  Browser 88.0 (64 bits) last version Windows 10 How to reinstall it, please? Best Eddy </p>


created: 2021-04-26T03:04:59-07:00
updated: 2021-04-26T03:04:59-07:00
title: Firefox monitor data breach query
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: rravi108
content:
<p>I got an email stating "Firefox Monitor warns you about data breaches involving your personal info. We just received details about another company’s data breach."  </p><p>Now I have used Google authentication on this website (not a login-password). Do I still need to do something for this? </p>


created: 2021-04-26T03:00:20-07:00
updated: 2021-04-26T03:00:20-07:00
title: RIPRISTINARE SESSIONE
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: francescoadilardi
content:
<p>IERI AVEVO APERTO TRE FINESTRE TOTALI: DUE FCON SOLO UN SITO/UNA SCHEDA PER OGNUNA E UNA TERZA DOVE C'ERANO ALMENO 10 SCHEDE APERTE. STAMATTINA QUANDO ACCENDO IL PC E CLICCO SU FIREFOX MI HA APERTO SOLO LE DUE FINESTRE CON UNA SCHEDA L'UNO, DELL'ALTRA CON TUTTO QUELLO CHE AVEVO, NESSUNA TRACCIA!!!!! NEMMENO NELLE SCHEDE RECENTI </p><pre>VI PREGO ERANO 10 12 SCHEDE IMPORTANTI CHE AVEVO LASCIATO APPOSITAMENTE PER FARLE APRIRE OGNI VOLTA CHE RIAVVIAVO FIREFOX. COOME POSSO PROCEDERE? GRAZIE </pre>


created: 2021-04-26T02:51:18-07:00
updated: 2021-04-26T02:51:18-07:00
title: migrate local thunderbird folders on a new computer
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: mo_stoeckli
content:
<p>hi after having migrated the thunderbird folder to my new computer, the local folders still don't appear. where do i find them? how can i get them on the new computer? thanks for any advice! <a href="http://m.st" rel="nofollow">m.st</a>. </p>


created: 2021-04-26T01:50:38-07:00
updated: 2021-04-26T01:50:38-07:00
title: Firefox 88 not working properly on Windows 10
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: cosmicblueangel
content:
<p>Since last week, I haven't been able to visualize websites like Canva, Google Drive, Swagbucks, and some others.They just don't load or don't display parts of the page, please see attached screenshots. I have needed to use another browser and it is very inconvenient as I have all my add-ons and customizations on Firefox. Please check it! </p>


created: 2021-04-26T01:24:25-07:00
updated: 2021-04-26T04:01:01-07:00
title: Firefox Browser shuts unepectedly and all settings are lost
tags: mac-os;desktop;fix-problems;escalate;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408814;
creator: markusfeil
content:
<p>Hello, since a few month the browser is shutting unexpectedly every couple of hours and all settings like starting page or prefered search engine are lost. There is no error message or error report. I'm using lates MAC OS and Firefox version (it happened also with the last couple of versions) </p>


created: 2021-04-26T00:34:01-07:00
updated: 2021-04-26T00:55:39-07:00
title: Firefox Developer Edition : Hangs after initial load.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408799;
creator: martinang2
content:
<p>Hi everyone! </p><p>My firefox developer edition was working perfectly fine until recently. (macOS) </p><p>Now it hangs (picture provided) every single time it boots. Nothing is clickable or loads, or is responsive,  except the search bar where you can type things in but pressing enter will not do anything. </p><p>I have unsuccessfully attempted to boot it in 'safe mode' using the holding down option and using terminal with this line:  /Applications/Firefox\ Developer\ Edition.app/Contents/MacOS/firefox -safe-mode </p><p>Please help!! :) </p>


created: 2021-04-26T00:33:57-07:00
updated: 2021-04-26T00:33:57-07:00
title: Privacy Mozilla
tags: windows-7;desktop;beta;other;firefox-890;
product: firefox
topic: other
locale: en-US
creator: bram3
content:
<p>Meanwhile, we know that Mozilla doesn't give a damn about anyone else's privacy either. This is partly due to continuous data sharing with Google and so on. Also the fact that Mozilla has no contact possibilities, they prefer not to get feedback apparently, shows that they don't care about the customer. </p><p>But now it gets even worse, the Nightly version now starts up automatically (without actually opening) with Windows. And immediately wants to share data with third party servers, I can see from the notification of my firewall. How can I turn this off? </p><p>And the new layout, with all its unnecessary extra space, doesn't look good at all. Yet another failure of Mozilla. It is that there is no better browser, but otherwise... </p>


created: 2021-04-25T23:48:03-07:00
updated: 2021-04-25T23:48:03-07:00
title: Pop up windows are now being blocked on a site I have allowed pop up windows
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: cn.cochran72
content:
<p>I have checked and I am running the latest version of Firefox Something has changed. When I go to a website I regularly use to view information a pop up window has to open. For a long using this site opening pop up windows has not been a problem after I allowed the site to open pop up windows. Now when I use the site to view this information Firefox blocks the pop up and in the options presented to me I have to choose show the requested pop up window. The choice to allow pop ups from this site is shown but I cannot click on it. When I check the list of allowed sites for pop ups this site is shown </p>


created: 2021-04-25T22:16:04-07:00
updated: 2021-04-25T22:16:04-07:00
title: Firefox for Mac won'tplay movies on Netflix or Amazon
tags: desktop;fix-problems;mac-os-x-1095;
product: firefox
topic: fix-problems
locale: en-US
creator: patrickmok1
content:
<p>I just reinstalled Firefox.  It is up to date and is my default browser.  It won't play movies on Netflix or Amazon.  I get a thin yellow strip at the top of the movie window saying that WidevineCdm crashed.  This happens every time I try to play a Netflix movie.   </p><pre>    Before throwing my old Firefox off the computer and reinstalling the same version (78.10), Everything worked fine. but the old Firefox had some issues.  It would crash sometimes and there were some security issues.  Since reinstallation it doesn't crash but now it won't play Netflix or Amazon movies.        I went to Firefox listing of crash reports.  Below is a copy of one of them: </pre> <p>Signature 	mozilla::gmp::GMPChild::ProcessingError More Reports Search UUID 	54cb0271-952f-458c-9003-fa1530210425 Date Processed 	2021-04-25 15:09:10 UTC Uptime 	0 seconds Install Age 	270,786 seconds since version was first installed (3 days, 3 hours and 13 minutes) Install Time 	2021-04-20 13:06:53 Product 	Firefox Release Channel 	esr Version 	78.10.0esr Build ID 	20210412162915 (2021-04-12) Buildhub data OS 	OS X 10.9 OS Version 	10.9.5 13F1911 Build Architecture 	amd64 CPU Info 	family 6 model 42 stepping 7 CPU Count 	4 Adapter Vendor ID 	 </p><p>Advanced Micro Devices, Inc. [AMD/ATI] (0x1002) </p><p>Adapter Device ID 	 </p><p>Whistler [Radeon HD 6630M/6650M/6750M/7670M/7690M] (0x6741) </p><p>Startup Crash 	 </p><p>False </p><p>Process Type 	plugin (WidevineCdm, ver: 4.10.2209.1, filename: widevinecdm) MOZ_CRASH Reason (Sanitized) 	 </p><p>MOZ_CRASH(aborting because of MsgProcessingError) </p><p>Crash Reason 	EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 	0x0 Available Physical Memory 	1,091,334,144 bytes (1.09 GB) EMCheckCompatibility 	 </p><p>False </p><p>App Notes 	 </p><p>FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- GL Layers? GL Context? GL Context+ GL Layers+  </p><p>Processor Notes 	 </p><p>processor_ip-172-31-8-93_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash" </p><p>Crashing Thread (0) Frame 	Module 	Signature 	Source 	Trust 0 	XUL 	mozilla::gmp::GMPChild::ProcessingError(mozilla::ipc::HasResultCodes::Result, char const*) 	dom/media/gmp/GMPChild.cpp:585 	context 1 	XUL 	mozilla::ipc::IPCResult::Fail(mozilla::NotNull&lt;mozilla::ipc::IProtocol*&gt;, char const*, char const*) 	ipc/glue/ProtocolUtils.cpp:58 	scan 2 	XUL 	CrashReporter::AnnotateCrashReport(CrashReporter::Annotation, nsTSubstring&lt;char&gt; const&amp;) 	toolkit/crashreporter/nsExceptionHandler.cpp:2443 	scan 3 	XUL 	mozilla::gmp::GMPChild::AnswerStartPlugin(nsTString&lt;char16_t&gt; const&amp;) 	dom/media/gmp/GMPChild.cpp:543 	scan 4 	libmozglue.dylib 	mozilla::TimeStamp::Now(bool) 	mozglue/misc/TimeStamp_darwin.cpp:145 	scan 5 	XUL 	Pickle::EndRead(PickleIterator&amp;, unsigned int) const 	ipc/chromium/src/base/<a href="http://pickle.cc:462" rel="nofollow">pickle.cc:462</a> 	scan 6 	XUL 	mozilla::gmp::PGMPChild::OnCallReceived(IPC::Message const&amp;, IPC::Message*&amp;) 	ipc/ipdl/PGMPChild.cpp:650 	scan 7 	XUL 	mozilla::ipc::MessageChannel::DispatchInterruptMessage(mozilla::ipc::ActorLifecycleProxy*, IPC::Message&amp;&amp;, unsigned long) 	ipc/glue/MessageChannel.cpp:2222 	scan 8 	XUL 	mozilla::ipc::MessageChannel::DispatchMessage(IPC::Message&amp;&amp;) 	ipc/glue/MessageChannel.cpp:2112 	scan 9 	libsystem_pthread.dylib 	_pthread_mutex_lock 		scan 10 	libsystem_pthread.dylib 	_pthread_cond_updateval 		scan 11 	libsystem_pthread.dylib 	__mtx_droplock 		scan 12 	libsystem_pthread.dylib 	pthread_mutex_unlock 		scan 13 	libsystem_pthread.dylib 	pthread_cond_destroy 		scan 14 	libsystem_pthread.dylib 	__mtx_droplock 		scan 15 	libsystem_pthread.dylib 	_pthread_mutex_lock 		scan 16 	XUL 	mozilla::ipc::MessageChannel::MessageTask::Run() 	ipc/glue/MessageChannel.cpp:1993 	scan 17 	XUL 	&lt;name omitted&gt; 	ipc/chromium/src/base/<a href="http://message_loop.cc:523" rel="nofollow">message_loop.cc:523</a> 	scan 18 	XUL 	&lt;name omitted&gt; 	ipc/chromium/src/base/<a href="http://message_pump_default.cc:35" rel="nofollow">message_pump_default.cc:35</a> 	scan 19 	XUL 	empty_buffer (.llvm.6195693555896016987) 		scan 20 	XUL 	MessageLoop::Run() 	ipc/chromium/src/base/<a href="http://message_loop.cc:290" rel="nofollow">message_loop.cc:290</a> 	scan 21 	XUL 	XRE_InitChildProcess(int, char**, XREChildData const*) </p>


created: 2021-04-25T21:37:54-07:00
updated: 2021-04-26T04:03:44-07:00
title: Feedback: Please return "Take screenshoot" button to the "page actions" menu.
tags: windows-7;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408815;
creator: darkjorge1013
content:
<p>Hi to all the developers: </p><p>To take screenshoots was a great success, and it was quite agile to take snapshots with the "page actions" menu, but the last update (FF 88.0) disappeared that option. </p><p>Please return the "Take screenshoot" button" to the "page actions" menu. This seems to be an unimportant thing, but having the button on the toolbar reduces space, especially if we take into account that there are other buttons showing information. (Img1) </p><p>But the worst thing is when some web pages appear in pop-up windows that do not show any buttons. So, how can I take a screenshot if the capture button does not appear. (Img2) </p><p>Please keep in mind that there are some people that need to take several screenshots and it is faster to activate the capture and select the desired area both with the mouse. </p><p>Since the feedback page seems to be not working, I write it here with the greatest respect, to get this to the developers. </p><p>Thank you in advance. </p>


created: 2021-04-25T21:34:27-07:00
updated: 2021-04-26T04:07:07-07:00
title: Screen shot problem
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1408817;
creator: pdqman
content:
<p>When I use the built in screenshot on a web page (right click menu) and then paste it into an email in Thunderbird the screenshot does not show what I selected. It always shows a different area or only a part of the original selection. When I take the same screenshot in the Edge web browser and paste it into an email in Thunderbird it works correctly. I would like it to work correctly in Firefox. Thank you Jean<strong>bold text</strong> </p>


created: 2021-04-25T21:00:07-07:00
updated: 2021-04-26T01:59:10-07:00
title: BUG: Some menu items appears in wrong language
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408804;
creator: darkjorge1013
content:
<p>Hi, </p><p>I want to report that some menu items appear in the wrong language, a situation that did not happen before.  This started with FF 88.0 </p><p>This is on a Windows 7 SP1 machine FF 88.0  64 bits - Spanish (Mexico)  (es-MX) </p><p>Where can I report it? the feedback page seems to be not working... </p>


created: 2021-04-25T19:50:23-07:00
updated: 2021-04-25T19:50:23-07:00
title: Sync and Firefox versions over GNU+Linux distros
tags: linux;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: rv.sin.mail
content:
<p>Hi, </p><p>I'm using Firefox over various devices and systems. </p><p>For instance: - Firefox binary downloaded from Mozilla website and executed over Debian Testing - Firefox from Arch Linux official repositories in Arch systems </p><p>My doubt is: could this cause any problem with the Sync function? Or Sync has the flexibility to allow syncing between a wide specter of Firefox installations </p><p>For instance: Could I add Fennec from F-Droid to my LineageOS smartphone or Firefox-ESR from Debian repositories to my desktop machine, log in with my account in all of them and synchronize all the sessions without problems? </p><p>Thanks a lot in advance!, and let me know if I should add any technical information. </p><p>Kind regards! </p>


created: 2021-04-25T19:30:52-07:00
updated: 2021-04-26T00:15:43-07:00
title: Screen Capture disappeared from my firefox
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1408791;
creator: igormaidenbrasil
content:
<p>Hello everyone, i need help. </p><p>The "screen capture" from the "3 points" options on the address bar disappeared. I didn't change a single thing. Anyone knows how do i proceed with that to reactivate that tool again? </p>


created: 2021-04-25T19:16:26-07:00
updated: 2021-04-25T19:16:26-07:00
title: "WidevineCdm plugin has crashed" error report when trying to play Amazon Prime Video
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: carolinetien612
content:
<p>Hi, everyone, Tried to start an Amazon Prime show tonight and got an error message that reads "The WidevineCDM player has crashed" repeatedly. Reloading the page just takes me back to the homepage. Both Firefox and Google Chrome seem to be updated to the latest version. I've tried opening the browser in Safe Mode as well without luck. Anyone have any possible solutions? </p>


created: 2021-04-25T18:58:29-07:00
updated: 2021-04-26T07:49:24-07:00
title: Cannot find a way to run extension properly
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408762;1408766;1408794;1408800;1408812;1408816;1408837;
creator: yongliang.c
content:
<p>Just now I was about to use &lt;Zotero Connector&gt; add-on. But I cannot find its iconic to click in toolbar as usual.  </p><p>Also I found all extensions iconic were removed. I can find them in Add-ons Manager where only enable or disable is allowed to choose but, some of them should take extra user input to run e.g. save to cloud / save to local which, in previous days, are gotten via second click after first click on the iconic. </p><p>I tried to drag them into toolbars but found none available in candidates. </p><p>Could someone tell me Where can I run the second click? </p>


created: 2021-04-25T18:39:34-07:00
updated: 2021-04-25T18:39:34-07:00
title: Mozilla Pop-up asks "Add Outlook.live.com as an application for mailto: links"
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: voodooquantum
content:
<p>Is the above popup legit?   I ask because, MSFT has for about 26 years refused to fix the mailto: problem, meaning any mailto: link address had to be written down, and then typed out in whatever  e-mail application the user had.  One could not even copy and paste it.  </p><p>This happened despite the fact that even under MSDOS 6.22 such links were easily automated and functional.  Since it is unbelievable that Microsoft suddenly sees the light (any light), I am asking whether this is some kind of a scam.    </p><p>Secondly, if it is legit, does this application link to  a) The big complicated Outlook, or b) the <a href="http://Outlook.com" rel="nofollow">Outlook.com</a> you can reach via the <a href="http://www.msn.com" rel="nofollow">www.msn.com</a>  page, or  c) the  Outlook Mail App one can find both on Windows 10 desktops or on any "dumb" smart phone?    </p><p>Third, does this App destroy anything?   </p><p>Fourth, can this App be removed without destroying anything?   </p><p>Does anyone know anything about this?    </p><p>If nobody knows, forward this to Satjan Nutella.   Thank You! </p>


created: 2021-04-25T18:00:38-07:00
updated: 2021-04-25T18:02:04-07:00
title: Video file wont play on blog site?
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: 16emtec
content:
<p>Recently downloaded a video clip, played it on my pc, not a problem, and then uploaded the same clip to a blog site, but it does not play??  All that shows is the opening scene, and nothing else?  The audio is working perfectly?  I've not had this happen with any other clip I download and then re-upload to another site...can anyone assist with this please ? </p>


created: 2021-04-25T17:52:08-07:00
updated: 2021-04-25T18:05:09-07:00
title: I need View Image
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1408747;1408749;
creator: winsterton
content:
<p>Firefox removed the "View Image" option from the right click menu. You can "open image in new tab" but that is not the same thing and is not what I'm trying to do. The inconvenience of this removal is driving me mad. "View Image" was literally the only thing Firefox had for me over Chrome and I would really like it back. Is there any way to customize or modify Firefox to regain this option? Or if a developer is hearing this, can you bring back that option somehow? I don't want to run an older version of FIrefox just to have it work, especially with the security risk that poses. </p>


created: 2021-04-25T17:42:07-07:00
updated: 2021-04-25T17:44:25-07:00
title: Is there a way to change the background of the suggested search from bright blue?
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408745;
creator: kuriouskat646
content:
<p>Hello, I'm new to Firefox, and I like it a lot so far, but I'm having a bit of an issue with one thing. When I search something using the url/search bar, search suggestions appear beneath. I like this, and don't want to get rid of the feature, but the fact that it is highlighted in bright blue is pretty hard on my eyes. I was wondering if there is a way to lower the brightness, or make it transparent? Any help would be very much appreciated! </p>


created: 2021-04-25T17:37:11-07:00
updated: 2021-04-26T00:53:37-07:00
title: Yahoo search
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1408763;1408768;1408796;1408798;
creator: ssiemers2
content:
<p>I've tried to remove a Yahoo forced search with no luck.  When you open a new tab and start a new page Yahoo search comes up.  How do you permanently remove it? </p>


created: 2021-04-25T17:28:54-07:00
updated: 2021-04-25T17:28:54-07:00
title: saving cache to new pc
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: tbarnok
content:
<p>I use an addon  "Visited" which highlights sites I have already visited in a different colour. very useful. this is recorded in my cache. I want to save this cache onto a new pc. there used to be a way of doing this. Help.Tony </p>


created: 2021-04-25T17:05:53-07:00
updated: 2021-04-25T17:05:53-07:00
title: Missing arrows/ cannot scroll through on tabbar to scroll through open tabs
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
creator: Nate2812
content:
<p>Hello. After restoring my previous session in Firefox, I am unable to scroll through my open tabs as the tab bar scroll arrows have disappeared from the tab bar. Is there a way to fix this? I have no extensions/addons/themes installed and even restarted in safe mode, I also fiddled with the toolbars but to no avail. Thanks. </p>


created: 2021-04-27T15:57:11-07:00
updated: 2021-04-27T15:57:11-07:00
title: How Can I Remove the "From This Website" Line From the Password Dropdown
tags: desktop;beta;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: seosashko
content:
<p>Hey, </p><p>When entering a password on some website, I have a dropdown list of all saved passwords for this website and every saved password has the "from this website" line under it. This makes the dropdown list extremely long (in terms of its height). </p><p>I would love to get rid of the sign "from this website", so that I see a more compact list of saved passwords without those useless lines "from this website". </p><p>I have already turned off the "signon.includeOtherSubdomainsInLookup" feature, all that is left to make the dropdown list of passwords look normal (just like it used to be before all the new pointless changes). </p><p>I hope more experienced firefox users can help me make my browser more user-friendly to me. </p>


created: 2021-04-27T15:36:27-07:00
updated: 2021-04-27T15:36:27-07:00
tags: windows-7;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: ratboy50
title:
Bookmarks, Passwords & Cookies are gone after deleting one verision of Firefox. I kept verision 88.0 (64bit). How do I get my Bookmarks & Passwords back?

content:
<p>Please help me get my Firefox browser back up and running with my Bookmarks, Passwords and Cookies. </p><pre> Thanks </pre> <p>Ron Windows &amp; Firefox 88.0 (64 bit) I am not that good with plug-ins and things to add on to speed up my browser. </p>


created: 2021-04-27T15:32:29-07:00
updated: 2021-04-27T15:32:29-07:00
title: Audio error
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: es
creator: user3777187
content:
<p>Hi, I have problems withe audio in Firefox since last Monday, I cant play any vídeo or music in my browser. When I play something the audio starts and immediately it stops. I haver searc info about my problem in the official website and in some forums but i didn find anything than help me. </p>


created: 2021-04-27T15:28:05-07:00
updated: 2021-04-27T15:28:05-07:00
title: I updated Firefox to version 88 and all of my bookmarks are now gone. How can I get them back?
tags: mac-os;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: nmk158
content:
<p>After updating Firefox all of my bookmarks disappeared.  The folders they were organized into are still there but the bookmarks are gone.  I tried restarting the browser, the computer, and logging in and out of Firefox but nothing worked. </p>


created: 2021-04-27T15:18:17-07:00
updated: 2021-04-27T16:16:52-07:00
title: Upgrade took away all of my bookmarks and history.
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1409199;
creator: Kmccoy
content:
<p>I lost all of my bookmarks and user history with the latest upgrade. I'm not too happy about this.  And how can I contact a live person? </p>


created: 2021-04-27T14:47:32-07:00
updated: 2021-04-27T14:47:32-07:00
title: Lost my adblockers?
tags: mac-os;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: yohejohn
content:
<p>Hello, </p><p>The sound suddenly didn't work when I used Firefox for YouTube (I checked with Chrome, worked fine) so I Refreshed Firefox, and that seems to have wiped out all my adblockers? The sound is back, but now I'm getting ads all over the place? What happened? </p><p>Thanks, </p><p>John </p>


created: 2021-04-27T14:41:16-07:00
updated: 2021-04-27T14:41:16-07:00
title: Erro de segurança ao entrar em sites seguros
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: pt-BR
creator: luisf.almeida1904
content:
<p>Olá,  </p><p>Instalei o firefox recentemente em meu computador, e ao entrar em alguns sites que são seguros (como sites da minha universidade e na wikipedia), recebo um aviso de falha de segurança (PR_END_OF_FILE_ERROR). Já tomei medidas como reinstalar o firefox, criar um novo usuário, desinstalar softwares de vpn, e não consegui resolver meu problema. </p><p>Como posso estar encontrando uma solução definitiva? </p>


created: 2021-04-27T14:32:09-07:00
updated: 2021-04-27T16:35:46-07:00
title: firefox files flagged by malwarebytes as a problem
tags: desktop;other;malware;escalate;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1409188;1409202;
creator: lnerenbu
content:
<p>Lately Malwarebytes is flagging firefox files for quarantine. I get messages like these daily now when I never saw any in the past many years of using Firefox and Malwarebytes.  </p><p>PUP.Optional.DefaultSearch, C:\USERS\LNERE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\BH0PRP7I.DEFAULT-RELEASE\PREFS.JS, No Action By User, 330, 932426, 1.0.39845, , ame, , 298C1EFCC1B7E44E4B7FEF6B0A790457, E4B41F7AB9BEE2D2A4FC8EB93718CC35F6F70DBCF08B84F65ED2E5C4A56A7BEB </p><p>PUP.Optional.DefaultSearch, C:\USERS\LNERE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\BH0PRP7I.DEFAULT-RELEASE\PREFS.JS, No Action By User, 330, 932427, 1.0.39845, , ame, , 298C1EFCC1B7E44E4B7FEF6B0A790457, E4B41F7AB9BEE2D2A4FC8EB93718CC35F6F70DBCF08B84F65ED2E5C4A56A7BEB </p>


created: 2021-04-27T14:19:20-07:00
updated: 2021-04-27T14:19:20-07:00
title: right clic on picture, modified, and keyboard don't work
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: djinn8
content:
<p>Hi, Previously when I right clicked on an image the context menu gave me different options, now those options have changed ... "open image" is now "open image in another tab" ( or something like that I'm using FF in French ^^ ) I don't like it, when I make a search I can open 10 or 20 images in a row and this new feature forces me to have twice more tabs open at the same time than before, actually everyone have the wheel clic to open something in an ioother tab </p><p>But the worst here is the keyboard which doesn't work anymore, before after a right click a simple H makes a full screen of an image, and a simple S saves the file, but now it doesn't work anymore ... the H diseappear and the S doesn't work cause S is for Save the picture AND for Set as wallpaper... </p><p>Therefore is that possible to have the "old" somewhere with  about:config? or will we have an update to fix that? or something else? Thanks ^^ </p>


created: 2021-04-27T13:49:13-07:00
updated: 2021-04-27T14:59:10-07:00
title: Computer will not sleep when Firefox is running.
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409190;
creator: drskoot
content:
<p>I like to watch videos before I sleep. I also like my computer to shutdown after I go to sleep. But for the last month, everyday I have awoke to find my computer had been running all night. It's kinda a resource intensive machine, with an 850watt power supply. To save on energy, and for the life of the PC, I would prefer it not run for hours when I'm not using it. </p><p>In an attempt to discover the source of this problem. I ran across and article which instructed me to open CMD prompt, and type in. "powercfg -requests" . The result of which tells me that Firefox is the program that is preventing my power options from operating. So I am seeking out further help on this. I appreciate your time. </p><p>__________ </p><p>C:\Windows\system32&gt;powercfg -requests DISPLAY: [PROCESS] \Device\HarddiskVolume3\Program Files (x86)\Mozilla Firefox\firefox.exe display request </p><p>SYSTEM: [DRIVER] Realtek High Definition Audio (HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_1220&amp;SUBSYS_1458A0C3&amp;REV_1001\5&amp;2ef4f64a&amp;0&amp;0001) An audio stream is currently in use. </p><p>AWAYMODE: None. </p><p>EXECUTION: [PROCESS] \Device\HarddiskVolume3\Program Files (x86)\Mozilla Firefox\firefox.exe non-display request </p>


created: 2021-04-27T13:34:03-07:00
updated: 2021-04-27T13:34:03-07:00
title: Desnudo frente a rastreadores
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: es
creator: sdcn200
content:
<p>Hola, </p><p>En la ultima actualizacion ha debido de haber alguna modificacion en configuracion del navegador, dejandome desnudo frente a los rastreadores de huella digital. ¿Como puedo eliminarlos? </p>


created: 2021-04-27T12:49:57-07:00
updated: 2021-04-27T12:49:57-07:00
title: Motivação de remoção de função
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: pt-BR
creator: alexandrehenrique.ventura
content:
<p>Olá. Havia uma novidade, acho que implementada na versão 86 (ou anterior) que foi a função de captura de tela (screenshot) nativa no navegador. Só que ao atualizar para a versão 88, essa função simplesmente desapareceu. O que motivou a remoção de uma função tão prática? Há alguma extensão com as mesmas funções e praticidade da mesma? Forte abraço! </p>


created: 2021-04-27T12:01:00-07:00
updated: 2021-04-27T12:01:00-07:00
title: missing font in firefox....tabs have missing letters in the words...or they are pink/green
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: kdhallock
content:
<p>Last windows 10 update, has made the fonts on the firefox window tabs "pink" and or missing most of the word also very noticeable in Microsoft outlook mail ....all over the outlook window tab....except actual emails which are ok </p><p>have run Macfee virus scan...nada </p>


created: 2021-04-27T11:41:36-07:00
updated: 2021-04-27T11:41:36-07:00
title: Firefox Silent Install
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: shahinshakorisousahab
content:
<p>I am trying to install Firefox for Windows which is installed on a Mac using 'Bootcamp'. Using an administrator command prompt I use ""Firefox Setup 88.0.exe" -ms -ma". I have installed Firefox to a folder called 'firefox'. However when trying to install using the command prompt "not recognized as an internal or external command" error shows. </p>


created: 2021-04-27T11:22:49-07:00
updated: 2021-04-27T15:31:45-07:00
title: Opens in Mulitple Windows
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409191;1409194;
creator: okazawa.rey
content:
<p>Hi Folks All of a sudden, Firefox started opening multiple windows when I try to open new tab. Even after quitting--when first opening--multiple windows appear! Help </p>


created: 2021-04-27T11:22:47-07:00
updated: 2021-04-27T13:09:44-07:00
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409171;
creator: RoundPonda
title:
Today I could not logon to my FedEx account. I entered proper user name and password and got a BLACK screen. Logon works with Safari.

content:
<p>Today I could not logon to my FedEx account. I entered proper user name and password and got a BLACK screen. Logon works with Safari. </p>


created: 2021-04-27T11:16:37-07:00
updated: 2021-04-27T11:16:37-07:00
title: Page Info > Media, image preview broken on instagram
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: Yokai_Ukiyo-e
content:
<p>One of my fav features of firefox was Page Info &gt; Media to save images off instagram. I know there are other ways to do this but recently it seems to have broken on its own and its bothering me. </p><p>I used the feature to download some videos (not from instagram) and then put them on a USB. I've done this before minus the USB and it didn't affect anything. </p><p>The next time I went to instagram image previews are broken. They also say size unknown / not cached, leading me to believe it might be a cache issue. </p><p>I've tried numerous solutions and nothing has fixed it. I'm not sure if this is on my end, or a recent change on instagram's end and its just a coincidence of the timing. </p>


created: 2021-04-27T11:11:51-07:00
updated: 2021-04-27T14:17:53-07:00
title: firefox updates
tags: linux;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409158;1409184;
creator: jeancri
content:
<p>hello, I use firefox since many years, with ubuntu, but each time a new update is installed, my firefox forgets my settings, it reinstalls american english instead of french, I feel this very very annoying. I hope the developpers will find a way ! </p>


created: 2021-04-27T10:46:45-07:00
updated: 2021-04-27T10:58:03-07:00
title: Bug in implementation of mousemove event hander
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409152;
creator: raymondleon
content:
<p>I am a web developer, and I think there is a bug. If I create an element and add a mousemove event to it, the mousemove event should only fire when my mose moves over the element and is over the element. In Firefox, when no mouse button has been clicked, the mousemove events fire as expected, but when the mouse button is clicked on the element and then is moved off of the element, mousemove events continue to fire even though the mouse has left the element already, and this is not correct. </p><p>How do I file a bug report? </p>


created: 2021-04-27T09:35:00-07:00
updated: 2021-04-27T15:39:17-07:00
title: Win10 - Don't inform websites of dark-mode preference
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409195;
creator: NuernbergerKnoedel
content:
<p>I have dark mode enabled in Win10 and Firefox changed its theme accordingly. I'm happy with Firefox doing so, but what I'm not happy with is Firefox loading sites in dark mode. Is there a way of keeping Firefox itself in dark mode, but not load websites in dark mode? </p>


created: 2021-04-27T09:19:40-07:00
updated: 2021-04-27T09:19:40-07:00
title: Switch bookmark archive without closing FF
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
creator: glfirex
content:
<p>I need to change the bookmark archive in use by Firefox with another one containing a historical archive: is it possible to do it without closing FF or using a second profile ? </p><p>Thank You. </p>


created: 2021-04-27T08:54:14-07:00
updated: 2021-04-27T08:54:14-07:00
title: HD video is not watched in my Firefox browser
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: ser.tiryaki
content:
<p>When I watch Amazon and Netflix videos, I am not getting the broadcast I need to get full hd ? I added the problem I experienced in the attachments as a <a href="http://photo.Is" rel="nofollow">photo.Is</a> there a solution to this problem I am experiencing? I don't want to give up my Firefox browser. Thank you for your answers.  </p><p>Additional Note: Monitor and HDMI cable I use Full HD Suitable accessories </p>


created: 2021-04-27T08:26:41-07:00
updated: 2021-04-27T10:29:40-07:00
title: Why, there is no support for ' CSS Backdrop Filter' ?
tags: linux;desktop;other;escalate;developer;css;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409137;
creator: abir.sheikh.4044
content:
<p>Hello, I'm on the way to be a web developer. But, when it comes to add Glassmorphism effect, it seems like firefox doesn't support CSS property called "backdrop-filter". Will there be any support for this in near future? </p><p>I'm using Firefox For Linux v88.0 (64-bit). </p>


created: 2021-04-27T08:10:30-07:00
updated: 2021-04-27T08:10:30-07:00
title: On Firefox, I am logged in but can't remember my password.
tags: desktop;privacy-and-security_1;windows-81;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: draftkit
content:
<p>On Firefox, I am logged in but can't remember my password.  I can't login on my other devices or reset my password without my current one and if I reset I will loose all my data. Please help </p>


created: 2021-04-27T07:45:58-07:00
updated: 2021-04-27T11:43:01-07:00
title: Firefox Resolution Broken on Secondary Monitor - Macbook Pro
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409111;1409161;
creator: nate.j.oliver
content:
<p>When I open or move my Firefox window from the main laptop display to my secondary monitor it appears zoomed in like the resolution is wrong. I've tried reinstalling, updating, resetting firefox and disabling hardware acceleration. </p>


created: 2021-04-27T07:43:49-07:00
updated: 2021-04-27T07:43:49-07:00
tags: linux;desktop;beta;customize;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: niklas.j.nett
title:
Search bar on new tab page now duplicates URL bar, making search queries containing a ":" impossible

content:
<p>The latest update 89.0b3 broke my entire workflow and actually leaves me wondering, if programmers at Mozilla never search the web for errors - am I the only one getting errors during compile time? It's now nearly impossible to use Firefox efficiently to search for errors during coding. As can be seen in your press screenshots (<a href="https://support.mozilla.org/en-US/kb/about-new-tab-page" rel="nofollow">https://support.mozilla.org/en-US/kb/about-new-tab-page</a>) there used to be a "Search the web" bar on the new tab page in addition to the "Search or enter web address" URL bar. As their descriptions say, the search bar always triggered a web search - this is a feature i regularly used (~50 times on a work day), which has now been removed. Why? Because Firefox often recognizes my search queries as keywords to trigger the system handler, because they contain a ":". This is often the case with error messages of compilers, as in "ImportError: cannot import name". Instead, both bars show the same description "Search or enter web address" and work the same. Please tell me, how can I restore my search-only-bar, or is a bug report needed to revert changes/introduce a configuration option? </p>


created: 2021-04-27T07:43:19-07:00
updated: 2021-04-27T16:42:30-07:00
tags: mac-os;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1409204;
creator: dlalfano
title:
I'm concerned about Firfox sharing my personal data with Google Chrome.  Is it possible that you DO NOT SHARE USER DATA WITH THEM?

content:
<p>I'm asking if it's possible for Firefox to Not Share USER Personal Data with Google Chrome.  I have set all my preferences in Firefox browser to not share, be secure, use private browser, etc. to a the extent possible based on settings.  I don't have "location services" turned on on my Mac or Ipad mini and yet some things open up and they know where I am.  I feel like I've lost any ability to maintain privacy and that I feel I cannot control it as even setting up settings, I'm aware that some coding only gives impression your safe but in fact YOU ARE NOT!! I am security conceous to a fault and yet I don't feel safe on either device.  Can Mozilla/Firefox stop sending user data to Google Chrome to help with keeping privacy user personal data.  I saw an article recently that says they are testing .05 of their users to in effect "from MY PERSONAL OPINION" they are stealing this data for them to use WITHOUT MY PERMISSION.   Government protections are not kept up to speed and using a computer these days seems to insist that I give up my personal rights to MY DATA.  <em>It's ALWAYS MY DATA and not theirs...</em>  Using a "any service" does not make it your data but they do have a responsibility to keep it safe and it should not be shared out side MY express consent.  It seems we are losing that ability more and more.  So I'm asking if Mozilla can stop sharing USER PERSONAL DATA with Google Chrome? </p>


created: 2021-04-27T07:23:35-07:00
updated: 2021-04-27T08:52:16-07:00
title: firefox pop up reminder
tags: desktop;customize;windows-10;firefox-840;
product: firefox
topic: customize
locale: en-US
answers: 1409120;
creator: timwhiteny
content:
<p>I will pay any programmer 1000 US $ to give me a solution to permanently disable update firefox reminder that i see every day will make a contract thank you Tim timwhiteny@gmail.com </p>


created: 2021-04-27T06:41:32-07:00
updated: 2021-04-27T14:45:05-07:00
title: Bookmark Folders Are Empty
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1409121;1409140;1409170;1409183;1409185;1409187;
creator: CraigKelneck
content:
<p>Hello. Late yesterday all of my bookmark folder contents became empty. I tried unsuccessfully to restore. Was able to import into Microsoft Edge and then import into Firefox from Edge. Bookmark folder contents were initially visible in Firefox but are once again blank. Bookmark folder contents are still visible in Edge. I sync Firefox between my Samsung S8+ and 2 Windows 10 Pro laptops. Please help. </p>


created: 2021-04-27T06:29:45-07:00
updated: 2021-04-27T06:29:45-07:00
title: Rejecting Cookies Juno Email
tags: desktop;cookies;windows-10;firefox-880;
product: firefox
topic: cookies
locale: en-US
creator: ARILLO1
content:
<p>All of a sudden when I logon Juno Email, I am getting a message about rejecting cookies. Thanks, Tony </p>


created: 2021-04-27T06:28:53-07:00
updated: 2021-04-27T06:28:53-07:00
title: Como Bloquear extenssões
tags: linux;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: pt-BR
creator: themooca
content:
<p>Bom dia caros camaradas, como vão? Meu problema é bem simples, eu eventualmente deixo meu filho de 9 anos acessar o PC, porém coloquei uma extensão que bloqueia determinados sites, até ai tudo bem, porém o meu filho aprendeu a desativar essa extensão e agora tem acesso livre com o poder de um click (pra ser sincero eu fiquei bem feliz com ele explorando o pc, porém ainda assim quero dificultar e tambem bloquear acesso a esses sites). A minha duvida é bem simples, tem algum modo de impedir ele excluir essa extensão ou desativa-la? </p>


created: 2021-04-27T06:28:01-07:00
updated: 2021-04-27T06:28:01-07:00
title: Google.com suddenly stops showing search input for Firefox
tags: windows-7;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: ddenby
content:
<p>This morning I found that <a href="http://Google.com" rel="nofollow">Google.com</a> has started eliminating the search input area for Firefox users unless they actually log in to Google.  Does anyone know why this is happening? </p>


created: 2021-04-27T06:23:25-07:00
updated: 2021-04-27T08:55:32-07:00
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1409122;
creator: griffcm66
title:
How can I access Firefox which is on my iPhone without using the app which is not on my phone any more?

content:
<p>I don’t have the Firefox app a but I do have the program on my iPhone how do I get the app back? </p>


created: 2021-04-27T04:46:31-07:00
updated: 2021-04-27T04:46:31-07:00
title: Firefox freezes on certain pages
tags: linux;desktop;freeze;fix-problems;escalate;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: tobias16
content:
<p>For a few days, Firefox has been freezing at certain pages and interactions. For instance: </p> <ul><li> Hitting the "compose" button in outlook online </li><li> Viewing this particular tweet: <a href="https://twitter.com/qrs/status/1383039053201870850" rel="nofollow">https://twitter.com/qrs/status/1383039053201870850</a> </li><li> Navigating to <a href="http://wikipedia.org" rel="nofollow">wikipedia.org</a> </li></ul> <p>Other pages work fine. When the freeze happens, the whole browser becomes completely unresponsive, including the window controls. The following is printed in the console if I launch FF from console: </p><p>``` ExceptionHandler::GenerateDump cloned child 10319 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... ``` </p><p>I am running FF version 88.0 (64-bit) on Arch Linux under Gnome on Wayland, installed through pacman. </p><p>What I have tried without success: </p> <ul><li> Using a new FireFox profile (no extensions, history, cookies, etc) </li><li> With and without WebRender </li><li> With and without Wayland composition (`MOZ_ENABLE_WAYLAND`) </li><li> All combinations of the two above </li><li> Restarting the system, updating the system, reinstalling firefox </li><li> Running mozregression </li></ul> <p>With mozregression I had the issue for all builds since `56f6da03c7e352f53fa923b30f66dfdf09a34116`, for all older builds I get the "Gah. Your tab just crashed." message.  </p><p>I don't have issues with other programs or web browsers. </p>


created: 2021-04-27T04:46:29-07:00
updated: 2021-04-27T04:46:29-07:00
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: m_schwaz
title:
vedio monitor colors turn extream colors sometime when viewing a web page from the NY Post or Amazon. What is causing this? I happens every so often. I have updated my vedio drivers and it still happens.Any thoughts? it does not happen in chrome.

content:
<p>I am having intermittent video color issues where all of my monitors turns hot green and hot pink if I click on a web page. This has happened on Amazon and also the NY Post. I have the latest video drivers Nvidia P2200 card. Can you help? </p>


created: 2021-04-27T04:42:17-07:00
updated: 2021-04-27T04:42:17-07:00
title: Almacén certificados
tags: linux;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: es
creator: casadellabrador
content:
<p>Hola. Recurrentemente, las aplicaciones que usan certificados digitales no encuentran los que tengo almacenados mediante Firefox, y no sé en qué carpeta o directorio se guardan: ¿sabe alguién cuál es? Un saludo. </p>


created: 2021-04-27T04:20:07-07:00
updated: 2021-04-27T04:20:07-07:00
title: How do I restore in v 88.0 'Bookmark this page' where it now says 'Bookmrk this tab'
tags: desktop;tabs;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: ad16
content:
<p>This is the first time in 20 years I have had to query a change in a new Firefox version that is bot wanted. </p><p>I want to bookmrk a PAGE not a TAB. </p><p>How do I alter this please - or do I have to change to Safari </p>


created: 2021-04-27T03:47:26-07:00
updated: 2021-04-27T15:26:02-07:00
title: Google takes forever to load
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409159;1409189;1409193;
creator: SouravGoswami
content:
<p>Well, slow loading site is not a new question. But my problem is that I can't search on google from the URL bar when I press ctrl + l. I actually search on google, but it loads very slow. But if I again open a new tab and go to <a href="http://google.com" rel="nofollow">google.com</a>, while the search is loading in the previous tab, it instantly loads google on both of the tabs. So when I search something on the URL bar, I have to also open another tab and type <a href="http://google.com" rel="nofollow">google.com</a>, or straight just go to <a href="http://google.com" rel="nofollow">google.com</a> and search for something. </p><p>I have already tried clearing the cache. I am straight up using Google's primary (1), secondary (2), and cloudflare's primary (3) DNS. I don't face the issue with Chromium for example, and also linux commands like dig <a href="http://google.com" rel="nofollow">google.com</a> and drill <a href="http://google.com" rel="nofollow">google.com</a> are instantaneous. </p><p>I previously used dnsmasq and same issue, I disabled it, and the issue still persists. It's annoying. I have no trouble loading sites like duckduckgo. </p><p>I am on Archlinux, but I am using the official firefox build coming from <a href="http://mozilla.org" rel="nofollow">mozilla.org</a>. The current firefox version is 88.0b3 (64-bit) (autoupdates disabled through policies.json). </p>


created: 2021-04-27T03:39:42-07:00
updated: 2021-04-27T03:39:42-07:00
title: PageInfo not any longer on the rightMouseButton PullDown Menu since FFox88 ?
tags: mac-os;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: vande1
content:
<p>I miss the PageInfo (Seiteninformationen) on the rightMouseButton PullDown Menu since FFox88. pls. put it back to the menu.  Cmd+I  still works, okay, but I'd prefer the pulldown-menu  Also, the release notes didn't mention it.  </p><p><a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2018-10-30-17-04-35-4a5f5b.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2018-10-30-17-04-35-4a5f5b.png</a> </p>


created: 2021-04-27T03:15:44-07:00
updated: 2021-04-27T07:32:42-07:00
title: Save As Feature for PDFs
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409106;1409110;
creator: jacobhenry12
content:
<p>Hi,  </p><p>I would love for a dialogue box to pop up when I'm trying to download PDFs so that I can rename them. However, I can't get this to work. </p><p>I already have selected "Always ask you where to save files" but I'm not seeing any difference in the download pop up (see screenshots below).  </p><p>I'm updated to 88.0 on Mac.  </p><p>Please help </p>


created: 2021-04-27T03:10:44-07:00
updated: 2021-04-27T03:13:57-07:00
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409071;
creator: uhmp57
title:
Firefox V88 lädt Seiten quälend langsam oder gar nicht, trotz nagelneuem Macbook (Big Sur) und frischer Neuinstallation FF!!

content:
<p>Firefox V88 lädt Seiten quälend langsam oder gar nicht, trotz nagelneuem Macbook (Big Sur) und frischer Neuinstallation FF!! Bei der neuen Hardware sollte der FF flitzen, aber es ist genau anders rum. So langsam war ein FF nicht mal vor 10 Jahren. Wo liegt das Problem? Bei Big Sur? Bei Apple? Bei FF? Bei mir?  Dann höchstens am Synchronisieren, denn sonst habe ich nix mit dem frisch geladenen und installierten FF gemacht. So ist er unbrauchbar. Safari läuft schnell. Google Chrome läuft schnell. Das alte Macbook (Mojave) mit FF78 läuft schnell. </p><p>Und Feedback an Mozilla ist unmöglich! Der Link zum Feedback auf der Feedback-Seite führt nur auf diese Seite zurück, und eben nicht zu einer möglichen Eingabe für ein Feedback.  ( <a href="https://qsurvey.mozilla.com/s3/Give-feedback-landing-page" rel="nofollow">https://qsurvey.mozilla.com/s3/Give-feedback-landing-page</a> ) Ist Feedback nicht mehr gewollt? </p><p>Wer kann gegen meine Enttäuschung was tun? bzw. wie kann dieses Enttäuschtsein über diesen FF wieder in Freude am FF gewandelt werden? Danke </p>


created: 2021-04-27T03:06:54-07:00
updated: 2021-04-27T07:29:07-07:00
title: FF 88/widevine bug with Amazon prime videos not playing HD 1080p
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409101;1409107;1409109;
creator: arugula
content:
<p>Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first plays the HD icon will come up for about a second, but faded, than go away right after. Usually when it does that it becomes solid white and shows HD at 1080. I'm using Win 10 64-bit Pro 20H2. </p><p>When I try watching the same videos in Chrome I have no issues and the content plays fine in HD 1080p.  </p><p>I tried removing all history, refreshing FF, uninstalling and re-installing my NVIDIA drivers but same issue. I am on 88.0. No add ons or themes. Just default FF after refresh. Nothing helps.  </p><p>I have seen other reports of widevine crashing but I dont have that issue. FF just wont play Amazon video in HD anymore. </p><p>Edit: </p><p>After trying some things and completely uninstalling firefox from system and all folders I finally got Amazon to play HD 1080p content again, but only a short while.  </p><p>For some reason on refreshed or completely new installs of FF 88 amazon would have issues and only play SD. Even if all folders were deleted before install. When I installed the previous version of FF to 87 content was once again playing back at HD 1080p. I than updated to 88 and it was ok but only for a bit.  </p><p>Even though FF 87 installed and updated widevine, FF version 88 would update it again a short while later but the version numbers of widevine (4.10.2209.1) stayed the same. Whatever version 88 is doing to widevine it seems to cause a conflict preventing Amazon from playing videos in HD content. </p><p>Edit 2:  </p><p>From my other computer which had not updated to 88 yet had widevine version 4.10.1582. I took all those files and replaced the ones in the folder for 4.10.2209.1. I have updates disabled for widevine now and Amazon is playing HD 1080p once again with no issues. So whatever the update did with widevine it is definitely causing a conflict with playing back HD 1080p content on Amazon Prime video. </p>


created: 2021-04-27T03:02:45-07:00
updated: 2021-04-27T03:12:58-07:00
title: Exclude bookmarks from Sync
tags: desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: sigge-e
content:
<p><em><strong>Hi</strong></em> </p><p>I got multiple PCs, whereas one is my work laptop. On it I have PDF documents local on my hard drive, and because I use them quite frequently I discovered you can create bookmarks to local files and pinned them on my "New Page", page (see attached image). </p><p>The annoying thing about it though is that it syncs that bookmark to my other PCs which leads to nowhere on them. Is there a way to exclude certain bookmarks from Sync? I tried searching for something like that but couldn't find anything. </p>


created: 2021-04-27T02:42:38-07:00
updated: 2021-04-27T07:26:24-07:00
title: WidevineCdm crash
tags: desktop;fix-problems;mac-os-x-109;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409108;
creator: stefan.bagg
content:
<p>Hi </p><p>I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play </p><p>I have refreshed Firefox and restarted my Mac several times and disabled the Adobe Shockwave player. </p><p>Nothing works. </p><p>Can you please help me? </p>


created: 2021-04-27T02:42:36-07:00
updated: 2021-04-27T02:42:36-07:00
title: Recommended by Pocket
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: Spamverdacht-Stufe1
content:
<p>I really like the "recommended by pocket" section, but on my new installation it doesn't show. I googled and couldn't find what I am doing wrong. Here are my settings <a href="https://cdn.discordapp.com/attachments/754002964020199444/836537565779722250/unknown.png" rel="nofollow">https://cdn.discordapp.com/attachments/754002964020199444/836537565779722250/unknown.png</a> </p>


created: 2021-04-27T02:25:46-07:00
updated: 2021-04-27T02:25:46-07:00
title: Two-sided printing is not working
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: james52123
content:
<p>There are two uploaded images. </p><p>One is the advanced preferences setting showing that the duplex flag for the printer is correctly set to two-sided printing. </p><p>The other is the settings on the Print menu (CTRL + P) with the selection of two-sided printing. However, there are 5 single pages and it was not halved to 3 pages. Switching between single-sided printing and two-sided printing does not change the amount of pages printed number. </p><p>If I print anyways, it comes out single sided. I've refreshed my settings, reinstalled Firefox, ran in safe mode and it still does not work. However, in a different browsers and applications, the two-sided printing work correctly. </p><p>What is wrong with the two-sided printing? </p>


created: 2021-04-27T02:15:19-07:00
updated: 2021-04-27T06:54:42-07:00
title: Zobrazení vlastností obrázku v FF88
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: cs
answers: 1409085;1409086;1409088;1409093;
creator: mmsound
content:
<p>Ve starší verzi FF byla po kliku pravým tlačítkem myši na obrázek možnost zobrazit vlastnosti obrázku. Lze to nějak vrátit zpět v té nejnovější? </p>


created: 2021-04-27T02:03:01-07:00
updated: 2021-04-27T02:03:01-07:00
title: The screen content is automatically reduced
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: knut.hartmann
content:
<p>Hello,  I have had a problem with the zoom function for a short time. When I press the Ctrl key (for example, when I want to insert something, Ctrl-V), the screen content is reduced to 90%, the next time it is clicked to 80%, etc. I've already changed the keyboard with no result. </p><p>Furthermore, the pop-up window no longer opens. For example, when shopping I can no longer change the number of items via the window or change the date when entering years. When I click the Quantity button, the window opens very briefly and then closes again immediately </p><p>I also noticed the following: When I open Google Maps, it briefly shows me the standard view of my surroundings in normal size. Then the map zooms in to the highest resolution and then I have to zoom out again with the scroll wheel </p>


created: 2021-04-27T01:43:51-07:00
updated: 2021-04-27T01:43:51-07:00
title: Delete Firefox Account not possible
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: user3775646
content:
<p>Hi, </p><p>I want to add a Backup-Key to my Firefox Account, but there was only "wrong Password" Error. After that i tried to delete the Account, also wrong Password. And now i recovered and changed the Password to a new one ... and guess what, when i try to add the Backup-Key: WRONG PASSWORD! Can anyone help me please? </p>


created: 2021-04-27T01:33:30-07:00
updated: 2021-04-27T01:33:30-07:00
title: Moving bookmarks within drop down
tags: mac-os;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
creator: tallard
content:
<p>For all past years, when I save bookmarks, they go to the bottom of my drop down icon. Then I double-click-drag to where I want them in my drop down list.  In the past week or so, I can no longer do this.  It seems Facebook now forces us to open the bookmarks window???? That's a whole lot of extra steps! In over a decade of Firefox I've maybe opened the bookmarks window a 10 times! </p><p>Bring back the ability to move bookmarks in one-quick-step. Why must all firefox "upgrades" make using firefox slower :( </p>


created: 2021-04-27T01:10:06-07:00
updated: 2021-04-27T01:10:06-07:00
title: Permitir los popup de un sitio web
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: es
creator: juanleceta
content:
<p>En la web de la Agencia Tributaria al intentar a acceder a los datos fiscales me da el siguiente mensaje: "Para ver los datos fiscales en una nueva pestaña permita los popup de este sitio".  ¿Cómo puedo activar esta funcionalidad? </p>


created: 2021-04-27T00:05:06-07:00
updated: 2021-04-27T00:05:06-07:00
title: One day my profile just got deleted for no reason.
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: matrokmoe
content:
<p>Soo... here is the deal.  I was just using the browser when one day my profile that I browsed in just got deleted. Well... not really deleted but secured by a password I did not know. So I amde a new profile and manually moved all my files. That was about 2 months ago.  Yesterday I have found out that for some reason most of my history got deleted (In spite of me moving my previous browser history and bookmark files from the other profile) and most of my bookmarks got deleted along with it.  Is there anything I can do to get back my browsing history? I got some important stuff there and it would be a shame to lose it. </p>


created: 2021-04-26T23:17:42-07:00
updated: 2021-04-26T23:57:23-07:00
title: Fullscreen-mode won't hide tabs- and address-bar
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409039;1409041;
creator: plausibel
content:
<p>I've read along a few posts regarding fullscreen-mode. None of the answers there where helpful to me. </p><p>If I go fullscreen on my MacBook, Firefox still shows the tab- and addressbar. "browser.fullscreen.autohide" is TRUE in about:config. Deletion of Firefox and associated data followed by a fresh install won't change that.  </p><p>I see this behavior since the first install of Firefox on this device, but now I'd like to ask if this is "way it works" or if it's kinda bug.  </p><p>Fullscreen on my device looks like the image attached to this post. </p>


created: 2021-04-26T22:50:55-07:00
updated: 2021-04-26T22:50:55-07:00
title: Firefox on macOS 11.2.3 (20D91) enters dark-mode, but won't leave.
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: plausibel
content:
<p>Hello altogether. I sat up my MacBook to automatically enter light or dark mode. Firefox enters dark mode as expected but won't leave. Even if I restart the MacBook the next day, while the system boots with light mode enabled, Firefox will remain in dark mode.  </p><p>To change this temporarily, I have to open the macOS settings and enable light mode. Firefox now change to light mode and stays in light mode, even if I again re-enable the automatic changing in the macOS settings.  </p><p>Later those days, Firefox enters dark mode as expected but won't leave, like described before.  </p><p>Is this a known bug? Anything else I can try?  </p><p>Thanks for reading, looking forward to a possible solution. </p>


created: 2021-04-26T21:43:24-07:00
updated: 2021-04-27T00:33:30-07:00
title: WidevineCdm Plugin issue
tags: desktop;other;mac-os-x-109;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1409044;
creator: beesophia72
content:
<p>So, I have been having this issue for quite a while and I'm not sure how to fix it. The issue is whenever I try to stream video and/or music, the page shuts down and a little yellow bar appears at the top saying, " The WidevineCdm Plugin has crashed." And I'm not sure how to fix this. This happens when I am trying to stream certain things such as Hulu, Spotify, and Crunchyroll. I have tried various options like switching DRM on and off, submitting crash reports, and even restarting my my computer. But those don't work. </p><p>If anyone knows how to fix this, please let me know. Thank you, and have a good day! &lt;3 </p>


created: 2021-04-26T20:25:12-07:00
updated: 2021-04-26T22:09:21-07:00
title: blank right click
tags: desktop;beta;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
answers: 1409026;
creator: gamingzmochiih
content:
<p>whenever i right click, it's blank i don't see the buttons to click copy and paste and etc and i need help to bring it back so i can see what i wanna click </p>


created: 2021-04-26T20:23:32-07:00
updated: 2021-04-26T20:23:32-07:00
title: WebRTC video bandwidth test at test.webrtc.org always fails 88.0 64-bit and 89.0b4 64-bit
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: moz1
content:
<p>This problem seems the same that Seren reported with FF 75 and 76 that was fixed in 76.0.1. <a href="https://support.mozilla.org/en-US/questions/1286300" rel="nofollow">https://support.mozilla.org/en-US/questions/1286300</a>. It would be good to know that FF will work with remote presenters joining a webcast via Telestream's Wirecast Rendezvous no matter what browser they're using. Other browsers tested were Chrome 90.0.4430.93, Edge 90.0.818.49, and Opera 75.0.3969.243. They all work; only Firefox reports this problem in both 88 and 89 (Windows 10 64-bit).  </p><p>Firefox: Throughput Data throughput [ OK ] Transmitting at 515.066 kbps. [ OK ] Transmitting at 521.68 kbps. [ OK ] Transmitting at 526.166 kbps. [ OK ] Transmitting at 522.72 kbps. [ OK ] Transmitting at 523.764 kbps. [ OK ] Total transmitted: 2629.632 kilo-bits in 5.038 seconds. Video bandwidth [ FAILED ] Frame rate mean is 0, cannot test bandwidth without a working camera. [ INFO ] Send bitrate mean: NaN kbps [ INFO ] Send bitrate standard deviation: NaN kbps [ INFO ] RTT average: 0 ms [ INFO ] RTT max: 0 ms [ INFO ] Packets lost: -1 </p><p>BTW, the camera tests all work -  green check marks on all: why no camera here? </p><p>Typical results (from Edge): Throughput Data throughput [ OK ] Transmitting at 1512.495 kbps. [ OK ] Transmitting at 1561.549 kbps. [ OK ] Transmitting at 1579.477 kbps. [ OK ] Transmitting at 1581.341 kbps. [ OK ] Transmitting at 1550.279 kbps. [ OK ] Total transmitted: 7847.936 kilo-bits in 5.039 seconds. Video bandwidth [ OK ] Video resolution: 1280x720 [ INFO ] Send bandwidth estimate average: 3621 kbps [ INFO ] Send bandwidth estimate max: 4873.574 kbps [ INFO ] Send bandwidth ramp-up time: 318 ms [ INFO ] Packets sent: 9000 [ INFO ] Packets received: 8983 [ INFO ] NACK count: 0 [ INFO ] Picture loss indications: 0 [ INFO ] Quality predictor sum: 2576 [ INFO ] Frames encoded: 296 [ INFO ] Frames decoded: 295 [ INFO ] RTT average: 69 ms [ INFO ] RTT max: 77 ms [ INFO ] Packets lost: 0 </p><p>Anyone have a clue as to what might be going on? Why is the data one-third of what Edge is transmitting?  Is FF blocking access to the camera for some reason for this test even though the web site is allowed access to both the camera and microphone in Settings? </p>


created: 2021-04-26T20:11:19-07:00
updated: 2021-04-26T20:11:19-07:00
title: firefox will not navigate mac directories
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: whitefoxsocialmedia
content:
<p>If I am trying to upload something to Facebook, or any other, social media site, or something like Canva, I no longer can search my folders/directories with a search term or word. I have to manually go to the exact folder I want and look through it for the image I want.  </p><p>The Finder on my Mac is working fine if I am searching for something internally. </p>


created: 2021-04-26T19:33:54-07:00
updated: 2021-04-27T01:33:12-07:00
title: How to disable right-click menu?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1409043;1409058;
creator: wyt94yx
content:
<p>As title, I want to remove the whole right-click menu. Is this possible? I find someone said to set "dom.event.contextmenu.enabled", but it seems not work. My firefox version is 78.9.Oesr </p>


created: 2021-04-26T19:31:19-07:00
updated: 2021-04-27T00:00:44-07:00
title: Can't access files via Firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1409042;
creator: friendsteven05
content:
<p>I have been downloading puzzles and horoscope from a media company via Firefox for five weeks. Even managed yesterday without a problem. Now Firefox says it wants me to make it my default browser and to always use Firefox to open an ftp. I have wasted half an hour trying to get it to work. I follow the instructions and it just does nothing. </p>


created: 2021-04-26T19:03:44-07:00
updated: 2021-04-26T19:03:44-07:00
title: Firefox screenshot is broken!
tags: windows-7;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: valeriehawke
content:
<p>Since the last "upgrade" to 88.0 (64-bit), when I try to take a screenshot using the Firefox utility, it does not give what was selected, it could be random stuff off-screen (higher or lower than current screen), maybe a layer below (under) the selected, no telling where it is coming from.  How can I get it to go back to WYSIWYG? </p>


created: 2021-04-26T18:37:21-07:00
updated: 2021-04-27T11:05:38-07:00
title: Increase back button history drop down length
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409002;1409011;1409155;
creator: nickmaxx
content:
<p>Hi, I want to be able to quickly go back to earlier pages I've viewed without having to spam click the back button / Alt+Left and re-request those previous pages. I can see the back button history drop down is a great tool for this, however the history entries seem limited to the past 15 pages or so. Is there a configuration value that one can modify to increase this limit? Alternatively, what are some good resources for overriding this menu with an addon that presents a custom control instead? I'm not afraid to write my own if need be, however I believe that one already existed for a previous version of Firefox (maybe even older than FF 4!!!), and never was updated. </p><p>Attached is the menu I am referring to in case it has a specific name in the codebase that may make it hard to find. </p><p>Thanks! </p>


created: 2021-04-28T16:52:28-07:00
updated: 2021-04-28T16:54:06-07:00
title: Firefox error, can't open the program
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409428;
creator: keita1
content:
<p>I warmly welcome. After one of the updates, firefox was slower, so I ended the process in the task manager. Unfortunately, in wanting to open it again, such an error appeared. Re-installation, profile removal, running as administrator and in compliance mode did not help. </p>


created: 2021-04-28T16:40:29-07:00
updated: 2021-04-28T16:40:29-07:00
title: Firefox closes on opening some sites.
tags: desktop;other;firefox-880;
product: firefox
topic: other
locale: tr
creator: hakki.ucar.gs
content:
<p>Hello, when opening some sites, the entire browser closes. I tried disabling plugins and adding a new profile, but the problem persists. </p><p>Video: <a href="https://streamable.com/v9s53c" rel="nofollow">https://streamable.com/v9s53c</a> </p><p>Version: 88.0 64 bit Windows  server 2012 r2 standard evaluation </p><p>Sample sites: <a href="https://elements.envato.com/majorca-mobile-desktop-lightroom-presets-J5VASSB" rel="nofollow">https://elements.envato.com/majorca-mobile-desktop-lightroom-presets-J5VASSB</a> <a href="https://wpreset.com/" rel="nofollow">https://wpreset.com/</a> </p>


created: 2021-04-28T15:10:32-07:00
updated: 2021-04-28T15:10:32-07:00
title: İndirme yaparken sorması
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: tr
creator: argonik33
content:
<p><em>Merhabalar ben Chromium tarayıcı olan Brave'i kullanıyordum fakat artık Firefox kullanıyorum. Brave'de indirme yaparken bana sormazdı direkt olarak indirirdi fakat Firefox her indirmem de seçenekler arasında "Dosyayı Kaydet" veya "İptal" olsa bile soruyor. Ayrıca osyaları kaydedeceği yeri belirttim. Bu durum da beni rahatsız ediyor, sırf bu yüzden de Firefox'dan vazgeçmek istemiyorum. config:about'u detaylı bir şekilde incelememe rağmen bu sorunu çözemedim. Şimdiden teşekkürler.</em> </p>


created: 2021-04-28T14:43:42-07:00
updated: 2021-04-28T15:06:19-07:00
title: I can't add a secondary email address to my firefox account
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1409415;1409417;
creator: grant.prowse
content:
<p>I am trying to add a secondary email address to my firefox/sync account but there is not button to add a new address.  Help articles state that there IS a button, but I don't have one. Thanks. </p>


created: 2021-04-28T13:54:11-07:00
updated: 2021-04-28T13:54:11-07:00
title: Replacement for C.U.I.T. (CPU usage in Tray)
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: noel_envoide
content:
<p>Description from Softpedia:  CPU Usage in Tray is a CPU tray monitor.  A lightweight software application developed specifically for helping you keep an eye on your CPU usage from the Windows system tray area. </p><p>[url=<a href="https://www.softpedia.com/get/System/System-Info/CPU-Usage-in-Tray.shtml" rel="nofollow">https://www.softpedia.com/get/System/System-Info/CPU-Usage-in-Tray.shtml</a>]Download CPU Usage in Tray 1.0.1<a href="/url" rel="nofollow">/url</a> </p><p>I've been using this neat little utility for years, but development was ceased quite some time back.  It still works, but the problem is that it randomly shuts down and has to be relaunched. </p><p>I'm hoping someone is familiar with something similar.  See screenshot.  The top four numbers are my four cores cpu usage. </p>


created: 2021-04-28T13:53:58-07:00
updated: 2021-04-28T13:53:58-07:00
title: MacOS Spotlight searches opens two firefox windows on search
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: shopper388
content:
<p>I am on MacOS 11.3 and Firefox 88.0 (64-bit). </p><p>I don't think it is supposed to do this. Everytime I try to look up something through spotlight for an internet browser search, it opens two firefox windows. One is the result of my search, and the other is a blank firefox window. How do I fix this? Is this a firefox issue or a MacOS issue? </p>


created: 2021-04-28T13:53:29-07:00
updated: 2021-04-28T13:53:29-07:00
title: google search bar
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: carolinescryptics
content:
<p>The search bar in my Google home page disappeared so I switched to the Firefox home page. It has a Google search bar but when I search something there's no Google search bar at the top of  the resulting page so if I want another search I have to go back to the home page. However, this is only a problem with the All option. Shopping, Images, etc. have a search bar at the top of the page. Unfortunately it's All that I want. This USED to work just fine. I think a recent update from Firefox ruined it. Google Chrome works for searching but I have all my favorites &amp; bookmarks in Firefox and would rather not switch. </p>


created: 2021-04-28T13:49:10-07:00
updated: 2021-04-28T14:59:07-07:00
title: ZÁLOŽKY FIREFOX PO OBNOVENÍ SYSTÉMU
tags: windows-7;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: cs
answers: 1409414;
creator: josekube
content:
<p>Odešel mi disk, začínám s novým systémem a rád bych přenesl staré záložky. Zálohují se automaticky online někde v profilu? Díky! </p>


created: 2021-04-28T13:39:16-07:00
updated: 2021-04-28T13:39:16-07:00
title: Ad Blockers Slowing Page Loading on Startup
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: rohitchaoji
content:
<p>Hi, </p><p>This is a specific problem whose solution I was unable to find, which is why I am posting here. For quite a long time (I'm not sure when since it has been long enough that I have more or less accepted it at this point), I am having an issue with page loading while I have an Ad Blocker installed. It doesn't matter which one it is, as long as I have one installed and enabled, it takes around 3-5 minutes for any page to load when I first start Firefox. This is especially prevalent when I have just started up my computer, compared to if I had used Firefox just a while ago and am opening it again, in which case the duration is shorter, but still around 2-3 minutes. </p><p>I have tried multiple ad blockers, such as uBlock Origin, AdBlock, AdBlock Plus and AdNauseam, but I'm facing this issue with all of them. I know it's the ad blocker because whenever I disable it, the pages which were otherwise not loading, load immediately, but with ads. If I enable the ad blocker again, I still have to wait the duration I would otherwise have to, for the page to continue loading or website to continue working. </p><p>I would like to know some way around this issue aside from disabling the ad blocker altogether, or a suggestion for a different ad blocker would also be welcome, as long as I can get rid of this issue. </p><p>Current Firefox version: 86.0.1 (64-bit) </p><p>I've had this issue persistently over several versions over the last couple of years. </p>


created: 2021-04-28T13:33:48-07:00
updated: 2021-04-28T13:33:48-07:00
title: can not download stories to desktop in firefox
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: mdm54
content:
<p>whenever  I try to  download a story video to the desktop using Firefox and with  the addons  i have for   video downloads and it  says failed to load' everytime works with chrome   and  edge </p>


created: 2021-04-28T13:33:09-07:00
updated: 2021-04-28T13:33:09-07:00
title: al cerrar y abrir la aplicacion me resetea las sesiones.
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: es
creator: ignaciomrqs
content:
<p>desde el pasado miercoles, cada vez que abro la aplicacion tengo que volver a iniciar sesion en google, gmail, whatsapp web, amazon...normalmente segun abro la pagina la sesion queda guardada e inicia sesion automaticamente, pero ahora solo lo hace cuando mantengo la aplicacion y cierro unicamente las pestañas. </p>


created: 2021-04-28T13:22:35-07:00
updated: 2021-04-28T13:22:35-07:00
title: firefox dblclick hard to get to fire
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: russelljaynes
content:
<p>working on super old website, that use to work only in IE...having trouble on the main window allows select a search item with single click (works in all browsers) and select and execute search on dblclick (this works in all browsers but firefox....using version 87) </p><p>I can get it to fire and see it hit javascript code if i rage click </p>


created: 2021-04-28T13:21:28-07:00
updated: 2021-04-28T14:43:48-07:00
title: Uninstalled Firefox, reinstalled, still will not start..
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409409;
creator: nwcountry
content:
<p>..but I get the popup that says it's already running, and in taskbar, it is also running. </p><p>Please advise? </p>


created: 2021-04-28T12:51:44-07:00
updated: 2021-04-28T12:51:44-07:00
title: aspx url's
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: wtbolk
content:
<p>Using two computers containing up-to-date Windows 10 and up-to-date Firefox 88.0(64-bits) I try to get an url ending .aspx on my screen. The desktop shows a proper picture and the laptop shows all words and names separately on the first column of my screen. I guess there must be some difference in the Firefox adjustments between both computers, but could not find any. The string aspx does not appear in either about:config. Can anyone tell me how to adjust my laptop to show a proper display? </p>


created: 2021-04-28T12:37:21-07:00
updated: 2021-04-28T12:37:21-07:00
title: Youtube videolar yorumlar gözükmüyor
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: tr
creator: tdilber
content:
<p>Merhabalar Youtubede videolara yapılan yorumların yanıtları açılmıyor maalesef firefoxtan kaynaklı bir sorun diye düşünüyorum yardımcı olabilirseniz sevinirim Teşekkürler </p>


created: 2021-04-28T12:23:00-07:00
updated: 2021-04-28T13:44:27-07:00
title: Secure Connection Failed
tags: desktop;websites;windows-10;firefox-830;
product: firefox
topic: websites
locale: en-US
answers: 1409380;1409387;1409400;
creator: jeff77
content:
<p>My apologies for asking this question again - I've seen it asked many times, but I haven't seen a solution. </p><p>I am getting the following error when trying to get to a specific website; </p><p>Secure Connection Failed </p><p>The connection to ..snipped.. was interrupted while the page was loading. </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre> <p>Can anyone tell me just what exactly is going on here?  What data cannot be verified?  Just what information do I need to provide to the website owner to fix this?  This message is remarkably vague - I don't have any real information to provide. </p>


created: 2021-04-28T12:04:45-07:00
updated: 2021-04-28T13:12:48-07:00
title: strange input field keeps popping up in Firefox
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409395;
creator: Paul.r.bennett.writer
content:
<p>Hello! </p><p>Every so often I accidentally trigger what looks like an input field of some kind. </p><p>I have managed to reproduce this ( WinKey + / ) but still have no idea what it is. </p><p>Can anyone tell me what this is, or what it's used for?  I've attached a couple of image files; one of them is a closeup. </p><p>Perhaps it's an add-on that's doing this... </p><p>Thanks and have a great day! </p>


created: 2021-04-28T11:58:39-07:00
updated: 2021-04-28T14:48:18-07:00
title: themes
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409379;1409410;
creator: dcobb844
content:
<p>i am trying to create a theme but only half the bar is showing the image i tried to resize it didn't work i dont know what do </p>


created: 2021-04-28T11:49:20-07:00
updated: 2021-04-28T12:36:14-07:00
title: Using HTTPS/SSL Proxy with Firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: neven.vrenko
content:
<p>Hello Community, </p><p>I have one question/problem regarding configuration of HTTPS Proxy. I have HTTPS Proxy (actually 2 of them, Squid and MITM) one of which I would like to use with FF. This is where the things are start to get interesting.  </p><p>When I use PAC file which has statement which directs things over HTTPS proxy: </p><p>return "HTTPS my.proxy.local:443" </p><p>Everything works... </p><p>However, when I use FF Network Settings and enter either of them into the field SSL/HTTPS Proxy, only thing which I get is "Secure connection failed"... I tried all constellations of fields in there, but no luck.  </p><p>Can somebody tell me why is it like this? Is this a bug or standard behaviour? If this is a standard behaviour, what is the difference between GUI and PAC settings.  </p><p>Thank you in advance,  Neven </p>


created: 2021-04-28T11:32:46-07:00
updated: 2021-04-28T11:32:46-07:00
title: How to run JS code through extension at about:home page?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: specialx1
content:
<p>I tried: </p><p>"content_scripts": [ </p><pre>       {            "matches": [                "about:home"             ],            "js": [                "main.js"            ]        } </pre> <p>But it doesn't work. And about:newtab also doesn't work </p><p>I know that I can do chrome_url_overrides, to replace newtab with my own page, but I really wanted to run my JS code on existing inbuilt homepage. </p><p>I know that I can run my own CSS via userContent.css, but how do I run my own JS? </p><p>Can I even run scripts at about:newtab? Maybe its not supported through api, since <a href="https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Match_patterns" rel="nofollow">https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Match_patterns</a> doesn't show any example of accessing it. If so, where is about:newtab HTML file located? Maybe I could inject my code through file, without making extesion. </p>


created: 2021-04-28T11:10:19-07:00
updated: 2021-04-28T11:10:19-07:00
title: Tabs not working correctly in Version 88
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: smckinnis9
content:
<p>I have noticed since the last update, when I click on a new tab in a window that is older and has about 6 or more, the new location will just spin and not connect.  If I open a brand new window, or go to another browser, the location is fine and comes up quickly.  I have cleared the cache but I do not want to do this everytime I get into an older browser window.  Anyone else see this?  This is very definitive and has just started happening. </p>


created: 2021-04-28T11:06:10-07:00
updated: 2021-04-28T11:06:10-07:00
title: including a pdf to an e-ltter
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: Jamesrsamec41
content:
<p>I cannot find at my Thunderbird site the icon to include pdfs in my mails. How may I include pdfs in my mails? </p>


created: 2021-04-28T11:04:14-07:00
updated: 2021-04-28T11:04:14-07:00
title: Botão direito - perda de opções (última atualização)
tags: desktop;other;windows-81;firefox-880;
product: firefox
topic: other
locale: pt-BR
creator: brunojaoi
content:
<p>Por que o botão direito perdeu várias opções como "abrir link em uma nova aba" por exemplo ? </p>


created: 2021-04-28T11:02:28-07:00
updated: 2021-04-28T14:27:33-07:00
title: Missing items in right click menu
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409393;1409407;
creator: lexzie
content:
<p>I used to right click within a website to display a separate window which f.e. showed all the media that is on that website. I don't know what the option is called as it doesn't exist anymore in the currect version (88.0), so I can't lookup and I used the dutch version. I really used that function, the developers window is not what I mean and far more complicated. </p>


created: 2021-04-28T10:51:40-07:00
updated: 2021-04-28T14:51:12-07:00
title: Double browser in default mode
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409381;1409406;1409411;
creator: barken2
content:
<p>When Firefox is my default browser and I click a link in my email two browsers open, one with the link i clicked on and one with my homepage </p>


created: 2021-04-28T10:28:23-07:00
updated: 2021-04-28T10:28:23-07:00
title: video kalitesi,çözünürlüğü net değil hd değil
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: tr
creator: yetaner99
content:
<p>Twitch youtube gibi video izlenebilen platformlarda 1080p veya 720p kalitesinde videolar hd değil net değil çözemedim acil help. Daha önce opera gx kullanıyordum ordan geçince fark ediliyor görüntü net değil seçilen pixel kalitesine göre. </p>


created: 2021-04-28T09:29:40-07:00
updated: 2021-04-28T13:59:24-07:00
title: Take a screenshot
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409343;1409403;
creator: jo.wynant
content:
<p>I no longer have "take a screenshot" under "page actions" (the 3 dots). Has it been removed? </p><p>Firefox 88.0 (64bits) on Windows10 </p>


created: 2021-04-28T09:26:00-07:00
updated: 2021-04-28T09:26:00-07:00
tags: desktop;customize;
product: firefox
topic: customize
locale: es
creator: ichihollow10
title:
Poder ajustar los segundos que avanza o retrocede un video y la cantidad de volumen que aumenta, en el modo Imagen en Imagen o Picture in Picture

content:
<p>Hola, he estado buscando un navegador que me permita controlar un video, que se esta reproduciendo en el modo Imagen en Imagen, con el teclado.  </p><p>He usado Chrome desde siempre pero no tienen esta opción, a lo mucho se puede pausar y ya. Yo soy mucho de estar cambiando constantemente el sonido en los videos, además de adelantarlos o atrasarlos y a pesar de que Firefox si permite hacer ambas cosas, lo hace aumentando en 10 o 15 el valor del volumen y adelantando los videos en 15 segundos. </p><p>Me gustaría saber si estos valores pueden ser cambiados, para poder establecerlos por ejemplo en 5 y 5 como funciona por defecto dentro del mismo YouTube. </p>


created: 2021-04-28T08:44:44-07:00
updated: 2021-04-28T13:06:27-07:00
tags: linux;desktop;beta;other;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1409391;
creator: voeldorex
title:
Firefox Developer Edition and Regular FireFox on Manjaro Gnome linux keeps asking to install video codex

content:
<p>I am having issues playing back video on certain sites  using both FireFox Developer edition and Regular Fire Fox </p><p>Every time I try to play a video on these sites I get the messages at the top saying [ To play video, you may need to isntall the required video codecs ]  </p><p>FireFox Developer edition: Version: 89.0b4  Fire Fox: Version 88.0 </p><p>Sites I have having issues with - Hulu - Twitter - Discord </p><p>These sites work with Google Chrome but I really don’t want to have to use those sites for video play.  Any help would be appreciated.  </p><p>Operating System: Manjaro Gnome Linux Graphics Card: NVIDIA  Ge Force gt 1030 </p>


created: 2021-04-28T08:17:55-07:00
updated: 2021-04-28T10:01:10-07:00
title: Website function issue
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409347;
creator: azreim
content:
<p><a href="https://shopee.com.my/" rel="nofollow">https://shopee.com.my/</a> I have issue with an above shopping website. The chat function is malfunction if opened, it become white blank. If open with an Edge or Chrome, no issue. Already tweak all things not working. From 64bit to 32bit, extension on off, etc. </p><p>The hurt things is I don't want to use other browser except Firefox. This issue forced me to use other browser if need to alias with seller on that shopping web. </p>


created: 2021-04-28T07:57:25-07:00
updated: 2021-04-28T07:57:25-07:00
title: A opção de captura de tela não aparece nas ações de página!
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: pt-BR
creator: vincent.ravencroft
content:
<p>Prezados, o que aconteceu com o comando Captura de Tela nas Ações de Página? A ação por comando de atalho (cmd+shift+s) ainda funciona, mas a opção que existia antes desapareceu nessa última atualização (88.0). Existe alguma ação para corrigir isso? </p>


created: 2021-04-28T07:42:39-07:00
updated: 2021-04-28T15:48:05-07:00
title: Firefox does not show all speakers as options in Google Voice
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409423;1409426;
creator: david.brinovec
content:
<p>Hello, </p><p>I've been a Firefox user as far back as the days of Phoenix.  I've been using it as my main browser whenever possible on both Windows and Linux over that time. </p><p>I've also been a long time Google Voice user. </p><p>I've always had to work around an issue using Google Voice with Firefox.  I have to switch the OS's default speaker device in order to get the call sound to play through an attached headset.  Google Voice has a menu where I should be able to select from the available devices attached to the system but under Firefox I am only able to see System speaker default device. </p><p>Is this a known issue?  Is there any workaround?  It's fairly annoying to have to switch this under the OS settings as it changes the behavior for all of my apps.  I would very much prefer to be able to make this selection at the application (Firefox) level. </p><p>Thanks, Dave </p>


created: 2021-04-28T06:48:03-07:00
updated: 2021-04-28T06:48:03-07:00
title: Notifications now showing
tags: desktop;beta;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: pauloroffe
content:
<p>Hello! </p><p>I can't see any notifications (not from Windows, not from Firefox) when Firefox is in full screen. </p><p>Does anyone know how to fix this? </p><p>Thanks in advance! </p>


created: 2021-04-28T06:45:05-07:00
updated: 2021-04-28T07:13:48-07:00
content: <p>Can i uninstall mozzila 88 and go back to previous version </p>
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409322;
creator: doug.bly
title:
Started the day using dashlane passwod manager to log into first site.  Worked perfectly.  Next upgraded to mozzila 88.  now dashlane does not recognize my master password so I can't log into any site with autofill.


created: 2021-04-28T06:42:44-07:00
updated: 2021-04-28T06:42:44-07:00
title: Is Widevine Content Decryption Module freezing Firefox 88 after exiting sleep mode?
tags: desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: brianwflood
content:
<p>For days I was noticing that, after exiting sleep mode for at least a couple hours, Firefox would open up with the spinning wheel and would be completely frozen.  Frequently I'd have to reboot and re-open in Safe Mode, because it wouldn't force quit.  Then I'd disable the plugins when I had it open.  But eventually I had to re-activate this plugin in order to stream content.   I don't know 100% if this is causing the problem.  Is anyone else having issues with this plugin and if so, is there a simple way to fix/debug? </p>


created: 2021-04-28T06:23:05-07:00
updated: 2021-04-28T06:23:05-07:00
title: instagram not downloading videos to my desktop
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: mdm54
content:
<p>I am using Firefox browser and up until today  i have always been able to  download videos and photos stories from   Instagram to my desktop. I can not today I have tried with all addons/ extensions removed. I have   some of the adons that will  do it but everytime  i try to  and get  the download arrow in the address bar for the download it says  failed I have it configured to go to the desktop and amusing the latest version of  Firefox .  I can download them from Chrome but not firefox i do you know   whay </p><pre>  do  i have to reinstall firefox </pre>


created: 2021-04-28T06:13:31-07:00
updated: 2021-04-28T06:13:31-07:00
title: meaningless lines on graphs
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: ozmanozman2016
content:
<p>Hello, On mozilla when I open graphs I see lines all over the graphs. On Chrome It works without fault. I attached one sample. How can we solve this problem? Thanks in advance </p>


created: 2021-04-28T05:51:35-07:00
updated: 2021-04-28T05:51:35-07:00
title: YouTube Address Bar Keyword Search
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: ericwytang
content:
<p>I've noticed this for a little while, but only today, I found the way to replicating the issue. </p><p>I've set "youtube" as a keyword to search YouTube videos.  So, if I type "youtube football", it'd act as if I'm searching for football in YouTube and the results will come out like how YouTube normally would. </p><p>The issue I have is after this, if I choose to watch any of the video and say I finish and want to watch another results I search for and press "Back", it'll load the same video again, it doesn't go back to the search results, which was supposed to be the last page.  Even when I only right click on the "Back" icon, it displays as "football - YouTube", but if I press back, it just replaces the page to playing the same video again.  Pressing back again will go back to whatever page I was on before the search. </p>


created: 2021-04-28T05:45:13-07:00
updated: 2021-04-28T05:45:43-07:00
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409311;
creator: gal.gofrit
title:
Want to make UI larger; modifying layout.css.devPixelsPerPx makes UI scaling inconsistent across screens

content:
<p>Hey, I want to make the UI slightly larger; I have found that modifying layout.css.devPixelsPerPx in about:config works the way I need it to. However, when using multiple screens with different resolutions, the scaling no longer appears consistent between those screens. That would make sense (since it's a per-pixel configuration), but I couldn't any configuration option that only acts as a modifier for the standard scaling mechanism. I'm using macOS (10.15.7), Firefox 88.0. Attaching a screenshot taken from both screens together (not sure how macOS handles the difference in resolution when handling screenshots, there's definitely some magic going on with macOS screenshots in general; either way, it shows the problem really well). </p>


created: 2021-04-28T05:31:46-07:00
updated: 2021-04-28T05:31:46-07:00
title: Browser freezes up
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: rletourneau1947
content:
<p>While scrolling through my Facebook news feed, if I place my curser over the reaction "thumbs up" tab for a few seconds, all of a sudden my screen goes white and eventually I get a message saying Firefox is not responding. I'll close the browser and reopen and all will be fine. I can go back to FB and all is good. It seems to only crash once. </p>


created: 2021-04-28T05:06:08-07:00
updated: 2021-04-28T05:14:57-07:00
title: Can add-ons access m saved passwords on Firefox?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409306;
creator: Springlish
content:
<p>Can addons, that have acces to "your data for all websites" acces to my saved passwords on Firefox? As an example, this addon called "Video Speed Controller" from the fallowing link: <a href="https://addons.mozilla.org/en-US/firefox/addon/videospeed/" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/videospeed/</a> needs the permisson to "acces your data for all websites" </p>


created: 2021-04-28T05:04:22-07:00
updated: 2021-04-28T05:38:05-07:00
title: Pandora website not functioning, cookie issue
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409310;
creator: justin50
content:
<p>I am unable to use Pandora. This started within the past week or so. The website loads, looks normal, but the play button and station switch buttons do not work, no music plays. However, if I log out and log back in, it does work fully, until I either refresh the page or close the browser window. Then, when the page loads, the play/station buttons no longer work. I have to log out and then log back in again to restore functionality. </p><p>I verified Pandora works fine on Chrome, IE, and Edge on this PC and other PC's in my house. </p><p>Firefox version 88 on Windows 10, I have restarted the PC, cleared cookies, clicked "forget about this website" under history, I have turned 'enhanced traffic protection" off for the site, I have added <a href="http://pandora.com" rel="nofollow">pandora.com</a> as an allowed exception for cookies. </p><p>The only change I can remember making in the past few weeks is removing Flash from my PC. </p><p>Attached is the error log. I put a green line where after the website finished loaded, I hit the play button. The issue must before before that green line button, because it should autoplay. It does after I clear the cookies and log in. I don't know anything about how to decipher this information, so any help is greatly appreciated! </p>


created: 2021-04-28T04:58:57-07:00
updated: 2021-04-28T05:35:45-07:00
title: Firefox windows dragged to retina display have really small UI.
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409308;
creator: landryd508
content:
<p>I use an iMac with 3 displays as follows: </p><p>[1080p] - [1080p MAIN] - [2048x11152 Retina] </p><p>I use all 3 displays for browser windows but primarily the centre one.   </p><p>When I drag a Firefox tab from the 1080p screens to the Retina screen, the UI is way too small to work with.  All other applications seem to scale the UI properly though. </p><p>I'm attaching screenshots of: 1. the same website in Chrome vs Firefox on the 1080p display (both have suitable UI sizes) 2. the same website in Chrome vs Firefox on the Retina display (Firefox's UI is too small) </p><p>Is there any way to resolve this short of increasing the Firefox UI scale globally (which would take too much space on the 1080p screens)? </p><p>I'm using: MacOS 11.2.3 Firefox 88.0 </p><p>thanks! Dean </p>


created: 2021-04-28T04:35:54-07:00
updated: 2021-04-28T04:35:54-07:00
title: "FIrefox Account"! How do I permanently change language?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: rusiklowd
content:
<p>How do I change the language for the Firefox Account pages (Monitor, Sync etc.)? </p><p>I am not asking about changing the default language for the webpages! Living in Germany I had to set locale Germany, but I did set the language to English. But oddly it would display all Ff's account pages in German.. </p>


created: 2021-04-28T04:21:38-07:00
updated: 2021-04-28T04:21:38-07:00
title: Tinymce editor plugin model input fileds are not editable why?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: thynkblynktest
content:
<p>if user clicks on any plugin for user input that editor filed was not editing in firefox  </p><p><br> Thanks in advance </p>


created: 2021-04-28T04:03:15-07:00
updated: 2021-04-28T04:03:15-07:00
title: Website not showing Properly
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: arsalanranadaily
content:
<p>Respected Support Team, </p><p>Hope you all fine, I have faced an issue my website Sipotek not working well in mozila firefox. While on the other hand in Chrome the Website UI  working Well, but in Mozila Firefox I think CSS crashed into each other what's the reason behind it....  </p><p>Screen Shot: <a href="https://imgur.com/undefined/" rel="nofollow">https://imgur.com/undefined/</a> </p>


created: 2021-04-28T03:28:50-07:00
updated: 2021-04-28T03:28:50-07:00
title: Decisiones de Autenticación Firefox 87 Desactivar
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: es
creator: p1p2p3p3p2p1
content:
<p>He visto que en la versión 87 después de entrar en alguna web con el certificado digital se queda grabado en opciones de seguridad y privacidad, certificados, decisiones de autenticación. Resulta que cada vez que entro en cualquier web con certificado digital tengo que ir a la dirección anteriormente expuesta para borrar dicha decisión. ¿Cómo se puede evitar que quede recogido el certificado usado en decisiones de autenticación? ó ¿Cómo conseguir que el check que sale en la parte inferior al seleccionar un certificado (recordar esta decisión), saga por defecto desactivado? Uso varios certificados y tengo que estar continuamente o borrando los que se quedan guardado en las decisiones de autenticación o tengo que estar continuamente despicando el check para que no recuerde el cetificado usado. </p><p>Saludos y gracias por vuestra ayuda </p>


created: 2021-04-28T03:14:00-07:00
updated: 2021-04-28T03:14:00-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: marguier-jean-hugues
title:
Vote message :  YD a créé une nouvelle révision du document Protection renforcée contre le pistage dans Firefox pour ordinateur.

content:
<p>Bonjour depuis plusieurs jour je reçoit le message en copie plus bas. Que dois-je faire avec cette information un peut technique pour moi ? y a-t'il un paramétrage important à faire ? merci de me répondre, et me rassurer... et me dire quoi faire ou pas faire... </p><p>Cordialement jeanhugues un utilisateur satisfait depuis longtemps à votre alternative à '<strong>l'autre monde '</strong>! "" YD a créé une nouvelle révision du document Protection renforcée contre le pistage dans Firefox pour ordinateur. Le panneau Préférences/Options devient Paramètres (cf. barre de titre). Je ne suis pas la màj. 220075. Consultez l’historique de ce document Résumé : La protection renforcée contre le pistage dans Firefox protège automatiquement votre vie privée pendant que vous naviguez sur Internet. Modifications : --- [fr] Protection renforcée contre le pistage dans Firefox pour ordinateur #220077 +++ [fr] Protection renforcée contre le pistage dans Firefox pour ordinateur #220183 @@ -77,7 +77,7 @@ </p><pre>=Ajuster ses paramètres globaux de protection renforcée contre le pistage= Quand vous téléchargez et installez Firefox, toutes les protections incluses dans le niveau <strong>Standard</strong> de la protection renforcée contre le pistage sont déjà activées.  </pre> <p>-Pour consulter ou modifier vos paramètres de protection renforcée contre le pistage pour tous les sites, cliquez sur le bouclier {for not fx89}<img alt="shield detected 70" class="wiki-image frameless" src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2019-09-13-11-59-41-fc828d.png" width="30">{/for}{for fx89}<img alt="Shield Fx89" class="wiki-image frameless" src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2021-04-23-13-15-04-3b3ef5.png" width="16">{/for} que vous pouvez voir à gauche de la barre d’adresse quand vous visitez n’importe quel site web et sélectionnez {menu Paramètres de protection} dans le panneau qui se déploie. Le panneau <em>Vie privée et sécurité</em> des {for not fx89}[[T:optionsorpreferences]]{/for}{for fx89}Préférences{/for} de Firefox s’ouvre alors dans un nouvel onglet. +Pour consulter ou modifier vos paramètres de protection renforcée contre le pistage pour tous les sites, cliquez sur le bouclier {for not fx89}<img alt="shield detected 70" class="wiki-image frameless" src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2019-09-13-11-59-41-fc828d.png" width="30">{/for}{for fx89}<img alt="Shield Fx89" class="wiki-image frameless" src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2021-04-23-13-15-04-3b3ef5.png" width="16">{/for} que vous pouvez voir à gauche de la barre d’adresse quand vous visitez n’importe quel site web et sélectionnez {menu Paramètres de protection} dans le panneau qui se déploie. Le panneau <em>Vie privée et sécurité</em> des [[T:optionsorpreferences]] de Firefox s’ouvre alors dans un nouvel onglet. </p><pre>;{for not fx89}<img alt="Fx78settingsEnhancedTrackingProtection" class="wiki-image frameless" src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2021-03-30-03-28-19-af0e1d.png" title="">{/for}{for fx89}<img alt="Privacy &amp; Security" class="wiki-image frameless" src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2021-04-23-13-58-44-998298.png" title="">{/for} {note}<strong>Astuce :</strong> ces paramètres sont aussi disponibles depuis le menu de Firefox : </pre> <p>Cliquez sur le bouton de menu <img alt="menu button retina" class="wiki-image frameless" src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2019-09-13-12-33-58-e123dc.png" width="30"> puis sur {menu [[T:optionsorpreferences]]} et sélectionnez enfin {menu Vie privée et sécurité}{/note} "" </p>


created: 2021-04-28T02:48:17-07:00
updated: 2021-04-28T02:48:17-07:00
title: Screenshots in Firefox 90.0a1
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
creator: pepegnolo
content:
<p>In Firefox 90.0a1 (tried on the Nightly version), Mozilla removed the three dots and the ‘add to Pocket’ button from the address bar. I am not sure if this is the right place to ask, but why did Mozilla do that? I liked them a lot! I have added both the Pocket button, and the screenshot button back, but since they are now placed in the toolbar, the whole UI looks more cluttered. </p>


created: 2021-04-28T02:18:02-07:00
updated: 2021-04-28T02:18:02-07:00
title: Alternatives for Buggy "Take a Screenshot" Menu in Firefox 88
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: mforsetti
content:
<p>I understand that there's <a href="https://support.mozilla.org/en-US/kb/take-screenshots-firefox" rel="nofollow">this help page</a>, but a lot of times site developers right click and hotkeys disabled <em>for security reasons</em> and this renders me unable to take a screenshot of a website. </p><p>I've also tried to add "Take a Screenshot" button from "Customize Toolbar" option to my toolbar, but most of the time it is disabled, even on <a href="http://support.mozilla.org" rel="nofollow">support.mozilla.org</a> page. To enable it, I need to remove it and re-adding it again with "Customize Toolbar" option. </p><p>Is there any way to re-enable "Take a Screenshot" option in 3-Dot menu? If not, is there any sane way to keep "Take a Screenshot" enabled for the rest of my Firefox session without me needing to remove and re-add it again everytime I need to take a screenshot? </p>


created: 2021-04-28T02:03:52-07:00
updated: 2021-04-28T02:03:52-07:00
title: Getting error "Ad Blocker Detected!" while opening a website
tags: desktop;websites;windows-81;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: biswa.blg
content:
<p>I am unable to open the website "<a href="https://www.sonyliv.com/" rel="nofollow">https://www.sonyliv.com/</a>" </p><p>I am getting the below error while opening the website: </p><p><em><strong>Ad Blocker Detected! </strong></em> </p><p>Sure, Ad-blocking softwares does a great job at blocking ads, but it also blocks some useful and important features of our website. </p><p>For the best possible experience,please disable your Ad Blocker.<em><strong> </strong></em> </p><p>I have also attached the screenshot of the same. Any help to resolve the issue is appreciated. </p>


created: 2021-04-28T01:43:45-07:00
updated: 2021-04-28T01:43:45-07:00
title: Firefox 88.0 popup exception list configuration file
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: Janis.Abolins
content:
<p>Hello, </p><p>Is there a way to create popup exception list configuration file, that allows popups for certain webpages? I want to deploy such a file to our organizations 800 PCs.... I tried to create autoconfig.js file and put it in C:\Program Files (x86)\Mozilla Firefox\defaults\pref location : //Popup Settings Components.utils.import("resource://gre/modules/Services.jsm"); Components.utils.import("resource://gre/modules/NetUtil.jsm"); Services.perms.add(NetUtil.newURI("<a href="https://websitehere.com" rel="nofollow">https://websitehere.com</a>"), "popup", Services.perms.ALLOW_ACTION); </p><p>I tried with such a configuration: //Popup Settings Components.utils.import("resource://gre/modules/Services.jsm"); var uri = Services.io.newURI("<a href="https://websitehere.com" rel="nofollow">https://websitehere.com</a>", null, null); Services.perms.add(uri, "popup", 1); </p><p>But nothing works... Is there a way to do this? </p>


created: 2021-04-28T01:41:28-07:00
updated: 2021-04-28T01:41:28-07:00
title: Disable all shortcuts on firefox.
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: wyt94yx
content:
<p>I found this method which create a autoconfig.cfg and mozilla.cfg as following link. <a href="https://support.cdn.mozilla.net/en-US/questions/1318792" rel="nofollow">https://support.cdn.mozilla.net/en-US/questions/1318792</a> But this method seems to be for Windows. I have no idea where I can put these files on Debian. Thank you. </p>


created: 2021-04-28T00:57:14-07:00
updated: 2021-04-28T04:12:46-07:00
title: The cards of the home page desapears after the mouse over them.
tags: desktop;websites;escalate;windows-10;bug_1;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409296;1409300;
creator: 40mruj100
content:
<p>Hello, </p><p>The cards of this home page desappears after the mouse over them. <a href="https://jessica-project-7813d5.webflow.io/" rel="nofollow">https://jessica-project-7813d5.webflow.io/</a> </p><p>Is it a code problem ?  </p><p>No problem with Edge and Chrom. Anyone would say me what happening ? </p>


created: 2021-04-28T00:35:58-07:00
updated: 2021-04-28T04:07:18-07:00
title: Forced to use Chrome
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409298;
creator: E-or
content:
<p>I am finding many websites do not work properly with Firefox and I am forced to use Chrome. I had contacted support for each website with which I had problems and they all told me to try Chrome. In every instance Chrome worked but Firefox did not.  </p><p>A few examples of problems: I am unable to log-in on one site, I cannot put any item I want to purchase into the shopping cart of 2 other sites, I can't place a for sale ad in my local newspaper and today I was told I can no longer use Firefox for my webmail account. If I don't use Chrome I can't load new messages or compose messages. Please help. </p><p>Thank you! </p>


created: 2021-04-27T23:33:04-07:00
updated: 2021-04-28T05:29:22-07:00
title: printing mail is blocked
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409285;1409291;1409307;
creator: hogenhuis058
content:
<p>inbox mail cannot be printed due to pop up block. Options shows possibility to unblock all mailmessages of gmail. What do you suggest? Who can write in Dutch? </p>


created: 2021-04-27T23:12:10-07:00
updated: 2021-04-28T04:33:49-07:00
title: Firfox 88 version updates. my saved password an URL is missing or cleaned.
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1409303;
creator: sudarshan.jadhav
content:
<p>Hi Team, As per 88 version update for web browser. I am facing my developement website creashing problem. I have fixed this issue with help of about:service in search bar. </p><p>But as per suggestion i am refresh Firefox. Everything saved URL password is missing from my browser. So please suggest or resolved my problem ASAP </p><p><strong>Note: Before updation i am not looged in as user account in my Firefox.</strong> </p>


created: 2021-04-27T22:01:43-07:00
updated: 2021-04-28T04:08:28-07:00
title: YouTube
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409299;
creator: kenningac2
content:
<p>Since the last update YouTube videos suddenly not visible, but I can still hear them? All I see is a green-filled screen. How do I fix this? </p>


created: 2021-04-27T21:01:41-07:00
updated: 2021-04-27T21:01:41-07:00
title: WorkGuru
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: fraserd97
content:
<p>Hi There, I am about to use WorkGuru as a time management program. I can log-on to the program/site using Google Chrome, but when I attempt to log on with firefox I get a "Login failed" notification of "invalid user name or password".  I have attempted numerous times being very careful with my password and user name (which works on chrome). When queried, the WorkGuru salesman responded, </p><p>"WorkGuru and most of the other modern SaaS / cloud applications recommended Google Chrome or new Microsoft Edge which is built on Chromium engine as the primary web browser. I have not tested it on Mozilla's browser personally." </p><p>So not much help from WorkGuru as obviously I could just suck it up and use chrome.  Any suggestions would be greatly appreciated. </p>


