# 2021-yearly-ff-questions-en-us

created: 2021-03-19T08:04:18-07:00
updated: 2021-03-19T08:04:18-07:00
title: How do I remove Google from Firefox?
tags: desktop;tabs;windows-10;firefox-860;
product: firefox
topic: tabs
locale: en-US
creator: warp4dennis
content:
<p>Google keeps showing up on my 'New Tabs' page and I don't wish to have it anywhere on my PC. How do I go about getting rid of it? </p>


created: 2021-03-19T07:42:46-07:00
updated: 2021-03-19T07:42:46-07:00
title: Firefox 86.0.1 doesnt autofill credentials
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: bytesandgames
content:
<p>Yesterday i logged off as usual and everything was fine and i could log in in many webs without asking me my password again, today i start computer and all webs ask me to log in, i can see in google mail accounts when i choose an account the password appears, but the problem is that i must choose the accounts when yesterday i didnt need to do it. In some webs dont remember what mail account i was using, though in security tab i can check the button to see all my passwords and all are there, my login.json is fine and the key4.db too What is even more weird is that twitter account didnt ask me to log in again, it remembered my account and password but the rest of webs i tried dont So basically i can recover everything but it is a pain and want to understand why happened this and if i can do it without having to go web by web checking what email i used. Remember windows told me i had to clear some space in hard drive yesterday, could that be related? </p>


created: 2021-03-19T07:36:09-07:00
updated: 2021-03-19T12:13:28-07:00
tags: mac-os;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1399717;1399761;
creator: bb101967
title:
Every time I reboot my MacBook Air, my Firefox browser doesn't recognize me and I have to get a one time code to use my browser

content:
<p>Please have Firefox stop making me get a one time security code to use it when I reboot my MacBook Air.  </p><p>This is so frustrating!! </p>


created: 2021-03-19T07:27:43-07:00
updated: 2021-03-19T07:27:43-07:00
title: Forms and autofill missing
tags: mac-os;desktop;privacy-and-security_1;firefox-860;firefox-8601;
product: firefox
topic: privacy-and-security
locale: en-US
creator: zeev.dvir
content:
<p>My firefox doesn't automatically fill in forms and doesn't remember credit card info, addresses, etc.. It does remember passwords and logins. I looked for the `Forms and autofill' section in preferences but it is not there.  </p><p>Any ideas? </p>


created: 2021-03-19T07:01:30-07:00
updated: 2021-03-19T10:07:27-07:00
title: Too Many Instances Running In Task Manager
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399718;
creator: viveks_555
content:
<p>Hello,  Firefox Using So Much Of Ram, And Also Too Many Instances Running In Task Manager Which Slowing Down The Computers, After Using More Than 15Mins, Firefox Starts Freezing, Lagging, And Needs To Close Forcefully Through Task Manager, And If Not Closed Forcefully, Computer Hangs And Needs To Restart. Please Fix This Issue Asap.  Update Comes Time To Time, But Some Basic Issues Are Not Rectify By Mozilla Which Are Causing Problem.  I've 4GB RAM, Win7 OS, 1TB HDD.  </p><p>Also,  There Are No. Of Extensions/Addons On Firefox Site Which Are Not Compatible And Not Actively Monitored By Mozilla.  Thank You. </p>


created: 2021-03-19T06:55:34-07:00
updated: 2021-03-19T06:55:34-07:00
title: Firefox is not rendering pages
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: warnern99
content:
<p>We recently uninstalled Office 365 and since the Firefox has not been working properly. The application launches normal but nothing renders on the page. Typing into the search bar yields the expected search suggestion but clicking on them doesn't show the page and shows the correct URL in the address bar. Even tired getting to the about:config with no luck. Even tried reinstalling. </p><p>If anyone can help I would appreciate it. </p>


created: 2021-03-19T06:51:47-07:00
updated: 2021-03-19T06:51:47-07:00
title: My Google HTML5 ads doesn't link to the landing page in Firefox, but do in other browsers.
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
creator: werbung14
content:
<p>I have made some Banners in HTML5 format with a link to my landing page. I zip the files and uploaded them to my Google Ads account. They work fine on Chrome and Edge. But on the firefox browser - I can see only the animation on klick there is no link to my landing page. Please can someone help me? </p>


created: 2021-03-19T06:12:45-07:00
updated: 2021-03-19T06:12:45-07:00
title: Bookmarks
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: tedzosmith
content:
<p>Bookmarks used to be all one column but now has all kinds of categories and some that I save are nowhere to be found. What happened? I just want one column where I can arrange the bookmarks in order of MY preferences. PS: I tried all the suggestions, I just want the previous simple format! Thanks. </p>


created: 2021-03-19T05:28:08-07:00
updated: 2021-03-19T05:28:08-07:00
title: checking data breach on multiple email account
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: serenity89
content:
<p>Hi, I have multiple email accounts other than the email I use for Firefox account - can I check on data breach without creating a Firefox account for each? </p>


created: 2021-03-19T04:09:29-07:00
updated: 2021-03-19T04:09:29-07:00
title: Do shortcuts open as window on Firefox?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: akshatrakesh2021
content:
<p>Hey Firefox Support,  There is an option to open browser shortcuts as a 'window' in Google Chrome, and if we check it, the Web Application will open as a window rather than just opening it in the web browser. Is there any such option in Mozilla Firefox? </p><p>Akshat Rakesh </p>


created: 2021-03-19T04:08:20-07:00
updated: 2021-03-19T04:29:24-07:00
title: WRONG IP and location sent in notification mail - SECURITY ISSUE ?!
tags: linux;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1399666;
creator: holo9
content:
<p>I have updated the Two-Spep verification settings at my firefox account. </p><p>NOW, the mails I received have IP adresses with "Boardman, OR, United States", WRONG CONTINENT! </p> <ul><li> There is no other device linked. </li><li> The mail arriving time from the change should fit to my setting update. There is no other mail that indicates my account changes. </li><li> My IP address is located to my country, I checked in firefox on a IP check website. </li></ul> <p>Looks like a problem from firefox! </p><p>Mails: 1. <em>Account recovery key generated</em>  - correct, I did this in account settings </p> <ul><li> .<em>.. Germany</em> - correct location and IP </li></ul> <p>2. <em>Account recovery key removed</em> - correct, I did this in account settings </p> <ul><li> <em><strong>Boardman, OR, United States (estimated)</strong></em> </li><li> <em>IP address: <strong>54.190.54.119</strong>"' 1:22:09 AM (PDT) Friday, Mar 19, 2021</em> </li></ul> <p>3. <em>Two-step verification enabled</em> - correct, I did this in account settings </p> <ul><li> <em><strong>Boardman, OR, United States (estimated)</strong></em> </li><li> <em>IP address: <strong>34.214.206.92</strong> 3:12:14 AM (PDT) Friday, Mar 19, 2021</em> </li></ul> <p>I activated recovery, deactivated recovery and activated Two-step instead.  </p><p>The mails said: "<em>.. your Firefox Account <strong>from</strong> the <strong>following device</strong> ...</em>", my device is in germany, not "Boardman" US. </p><p>I am seriously worried! </p><p>The arrived Mail sequence is correct, I made these three changes. But what is happening with location and IP here?! </p>


created: 2021-03-19T04:06:00-07:00
updated: 2021-03-19T06:24:34-07:00
title: cant log into barclaycard website
tags: windows-7;desktop;websites;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
answers: 1399674;
creator: robf355
content:
<p>Hi  Since the most recent update I can no longer log into my barclaycard website, the site goes through the three security steps, then I get a message saying there has been a system error. I can log on using firefox android with no problem and also chrome works fine on windows and android. I'm using the latest x64 firefox build. I have tried safe mode, uninstalling and deleting all firefox settings, but it still refuses to log on to this site. Has anyone else experienced this issue? Regards Rob </p>


created: 2021-03-19T03:56:46-07:00
updated: 2021-03-19T03:56:46-07:00
title: How to create and use "workspaces" in firefox
tags: linux;desktop;tips;firefox-860;
product: firefox
topic: tips
locale: en-US
creator: emonier
content:
<p>Hi, I need some help about a feature I'm searching for in Firefox. </p><p>I usually have a lots of tabs, sometimes for several usages (work for project1, work for project2, entertainment, ...). I finally have some difficulty to find all tabs back for a specific usage (I configured Firefox to remember my tabs at closure). </p><p>I though of something that would be useful. I mean I would like to define several "workspaces" in Firefox with dedicated tabs. Then, when I need to switch from one set of tabs to another, I would simply need to change the workspace. And that's all. </p><p>I saw a little about profiles, but I don't know if that's what I'm searching for. </p><p>Thanks for your help ! </p>


created: 2021-03-19T03:36:05-07:00
updated: 2021-03-19T03:36:05-07:00
title: Problemas con Scroll en la paginas (no sale)
tags: linux;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: es
creator: milorcete
content:
<p>Me paso en varios sitios.... ahora en el que recuerdo es <a href="https://www.lidl.es/es/previous-orders" rel="nofollow">https://www.lidl.es/es/previous-orders</a> y no puedo bajar... (Logeado con mi cuenta) tengo que hacer la pagina más pequeña para verla. </p>


created: 2021-03-19T03:28:29-07:00
updated: 2021-03-19T03:28:29-07:00
title: Restore old tab session
tags: mac-os;desktop;tabs;firefox-860;
product: firefox
topic: tabs
locale: en-US
creator: gfinley
content:
<p>Hello, Let's start with 'I'm not a great techie' - I have looked for the answer to my problem but either can't find it or the reply is too complex for me. I'm using Firefox 86.0.1 (updated 13 March I think) on a Mac. Recently Firefox has been crashing a lot and I used 'Restore session' to restore my tabs (7 windows, 111 tabs).  I used Restore Session because the Tab Session Manager app has been stuck on 06.02.21 for ages (6 windows/50 tabs, for some reason it only shows that session, and nothing since). This morning I had to restart my Mac and this time Restore Session only restored the last two tabs I opened, maybe because I have been tinkering with Firefox preferences in order to solve the problem (trying to find out where the Tab Session Manager backup folder was for instance, which I couldn't). So my question is: how can I restore my olds tabs of 7 windows/111 tabs? Ideally with the session I am using now, which would make it 8 windows/122 tabs in all) And I have an additional small query: in my attempts to solve the above, I clicked the small red 'Autosave browser exited' (on the right of 'Add tag' in Tab Session Manager) in order to see if that helped. I must have clicked the small X because 'Autosave...' disappeared and I can't find a way to restore it. My thanks to all of you who help nincompoops like me. </p>


created: 2021-03-19T03:12:09-07:00
updated: 2021-03-19T03:12:09-07:00
title: Jitsi screen share
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: ibk-klima-vortrag
content:
<p>Hello group, I am preparing a <a href="http://meet.jit.si" rel="nofollow">meet.jit.si</a> session and during this procedure I discovered, that I can not share my (as host) screen with my guests. Firefox runs under Debian 9 and 10 (2 machines) ... the screensharing works under Chrome but not under Firefox. Is there an add-on or setting, which allows screensharing? </p><p>As I need it for next week this issue is kind of urgent. thanks  Jörg </p>


created: 2021-03-19T02:18:36-07:00
updated: 2021-03-19T02:18:36-07:00
title: Firefox (Linux) can't download from Google Drive
tags: linux;desktop;download-and-install_1;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: falahmeola
content:
<p>Hey there, i want to download file from Gdrive but i can't. If i not wrong, couple weeks ago i try to download file from Gdrive but when i clicked download, it happen nothing. i try to googling and got suggestion for allowing cookies from <strong>googleusercontent.</strong> But nothing help at all. So i have to switch to my windows again.  </p><p>And today i trying to download file again but it still not working too. I provide GIF recording below this. </p><p>Oh ya, i'm using latest version of Firefox on Linux Mint 20 Cinnamont. </p>


created: 2021-03-19T01:46:40-07:00
updated: 2021-03-19T02:17:41-07:00
title: Vágólap
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: hu
answers: 1399658;
creator: misa680
content:
<p>sziasztok  hogy tudom azt beállítani hogy a másolás és a beillesztést egérrel tudjam és NE a billentyűzetről. köszi a válaszokat </p>


created: 2021-03-19T01:14:53-07:00
updated: 2021-03-19T01:14:53-07:00
title: Restoring older windows
tags: desktop;tips;windows-10;firefox-860;firefox-8601;
product: firefox
topic: tips
locale: en-US
creator: acazorzi
content:
<p>Hello, </p><p>I have trouble with restoring previous windows and their tabs from my older sessions.  </p><p>Until recently I could find the sessions that were previously closed by clicking on CTRL+Shift+N. This would restore up to 10 windows closed in previous sessions (a number I set-up in about:config browser.sessionstore.max_windows_undo).  </p><p>Now I cannot restore older windows any more besides those that were last closed after exiting Firefox and the Recently Closed Windows and the Recently Closed Tab menus in the Library are always empty. </p><p>Note that under privacy, the I have a setting to remember history. </p><p>My system: PC, Win 10, Firefox 86. </p><p>Thanks, Tony </p>


created: 2021-03-19T00:55:49-07:00
updated: 2021-03-19T00:55:49-07:00
title: Pocket
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: klaas7
content:
<p>I am not able to open my pocket-list. </p><p>The attached message is shown in the tab that opens if I try to get access to my saved articles. </p><p>Any idea how to solve this problem? </p><p>Klaas </p>


created: 2021-03-19T00:44:50-07:00
updated: 2021-03-19T00:44:50-07:00
title: Using a 'Text editor' in Firefox
tags: linux;desktop;other;firefox-820;
product: firefox
topic: other
locale: en-US
creator: newstructuralanalysis
content:
<p>I use <a href="https://www.blogger.com" rel="nofollow">blogspot blogger</a>  in firefox. The operating system is ubuntu 18. I use the editor of blogspot extensively. While in the middle of a sentence, if I press 'Home key', the cursor goes to the start of the page. This is just like using 'ctrl + Home'. But I want the cursor to be at the beginning of the sentence. Could you please give a solution to this problem. Thanks. </p>


created: 2021-03-19T00:11:44-07:00
updated: 2021-03-19T00:11:44-07:00
title: Pen scrolling not working
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: virusnetpro
content:
<p>Chuwi Hi10 X, windows 10. Pen scrolling on firefox not working. It does not matter enabled or disabled smooth scrolling in options. <a href="https://youtu.be/jj_lzW-W4V0" rel="nofollow">Chuwi Hi10 X pen scrolling firefox</a> </p>


created: 2021-03-18T23:55:24-07:00
updated: 2021-03-18T23:55:24-07:00
title: Unable to play many HTML5 videos - MEDIA_ERR_SRC_NOT_SUPPORTED
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
creator: Bob2004
content:
<p>I recently updated Windows 10 to the latest release (20H2), along with several updates which had been pending for a while. This included the update to remove Adobe Flash player, which I suspect may be what caused my problem. Ever since then, many videos will not play in Firefox, with the error "MEDIA_ERR_SRC_NOT_SUPPORTED". Youtube works fine, as do videos on some other sites, and playing videos locally in a different media player also works fine. </p><p>Here is one example of a non-working video I tried to watch today (sorry it's not in English - just wait a bit and the error will appear): <a href="https://baseball.yahoo.co.jp/senbatsu/video/player/6241841034001" rel="nofollow">https://baseball.yahoo.co.jp/senbatsu/video/player/6241841034001</a> </p><p>I am not using an N or KN edition of Windows, so Windows Media Player is installed, and the Media Feature Pack is not available to install. I have tried clearing my cache, disabling all my extensions, and disabling hardware acceleration, but nothing has worked. It's getting to the point where I'm worried I'll have to reinstall Windows entirely, which would be a major pain. </p><p>This problem also occurs in Chrome, IE and Edge, so it is not a Firefox-specific issue - but I wasn't sure where else to go for help. Does anyone have any idea what might be causing this, and how to fix it? </p><p>Many thanks to anyone who can help! </p>


created: 2021-03-18T23:30:13-07:00
updated: 2021-03-18T23:30:13-07:00
title: Mozilla can't access Youtube or Google search
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: blackwaltzer
content:
<p>As the subject says, I can't seem to connect to Youtube and Google search these past weeks. Other sites from google like Gmail and Gdrive are still accessible. I don't know if I'm posting this right, and got no idea what information should i include, but here it goes. It shows something like this: </p> <ol><li> Numbered list item <a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a> has a security policy called HTTP Strict Transport Security (HSTS) </li></ol> <p>And here's the error code: </p> <ol><li> Numbered list item Error code: SEC_ERROR_UNKNOWN_ISSUER </li></ol> <p>I tried Refresh Firefox, it worked, but the problem came back. I tried Forget This Site from history, then restarted firefox, it worked, but the same problem occures on the next day. I even went and reinstall my firefox, but it keep getting back. So far, the only solution I found that actually work is by changing the security.enterprise_roots.enabled to true, but I'm not sure if it's safe to do that for a long term. As a side note, I only use windows defender as my antivirus. </p><p><br> So, is there any way i can do to get rid of this error for good? </p>


created: 2021-03-18T23:20:53-07:00
updated: 2021-03-19T04:39:11-07:00
title: Unable to disable Firefox gpu usage
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399659;1399661;1399667;
creator: palm22180
content:
<p>I unchecked the "Use hardware acceleration when available" for long time ago but Firefox still just keep using the GPU no matter what. </p><p>I've asked a question about Firefox becomes unusable when PC is in high GPU usage before <a href="https://support.mozilla.org/questions/1315372" rel="nofollow">https://support.mozilla.org/questions/1315372</a> but receive no help so far and turn out this is probably the problem. </p><p>Is there any option to completely disable GPU usage in Firefox? </p><p>The "Use hardware acceleration when available" is suppose to be the one but it doesn't do anything. </p>


created: 2021-03-18T20:51:17-07:00
updated: 2021-03-18T20:51:17-07:00
title: Single website not found
tags: desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: messy2
content:
<p>Using Ubuntu Firefox.  One website (<a href="http://freefilefillableforms.com" rel="nofollow">freefilefillableforms.com</a>) gives the "Server Not Found" error.  All other sites work normally (like this site).  I had this issue last year as well, and unfortunately don't recall how I fixed it. </p>


created: 2021-03-18T19:54:05-07:00
updated: 2021-03-19T03:10:17-07:00
title: Drop a tab, and any download from that page is stopped. Why?
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399662;
creator: rogerfranz
content:
<p>This is a problem I first noticed on Google Chrome, and since FF uses the same engine, I'm not surprised it's present in Firefox as well. </p><p>Say I browse to a page. I start downloading a large file -- say, Windows10.iso, at nearly 6 GB. I navigate to a new page in a new tab, and eventually, I think I don't need that other tab open, so I click on the in-tab "x" and close it. Immediately when I do that, the download if Windows10.iso STOPS. The Download list shows that it was cancelled. But it wasn't, you see. Why does Firefox do that? It's a very annoying "feature/BUG". Is there any way to stop this behavior? </p><p>Chrome and Edge do the same thing. Chrome was the first one I noticed this in. </p>


created: 2021-03-18T19:44:15-07:00
updated: 2021-03-19T10:12:29-07:00
title: Firefox is not working
tags: desktop;fix-problems;windows-8;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399664;1399720;
creator: maryconstancelowery
content:
<p>I have Firefox on a HP computer with windows 10 home. It is now starting to act up.  Firefox will not open my gmail account or even let me search for Google to get to my emails that way. It will not open, not even the search result. Is something wrong with Firefox? Should I uninstall it?  I get no error message. </p>


created: 2021-03-18T19:26:12-07:00
updated: 2021-03-19T01:05:30-07:00
title: Firefox does not show the bookmarks in new tab while I've chosen the option "only show on new tab"
tags: desktop;beta;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399643;1399654;
creator: 2815478278
content:
<p>Firefox does not show the bookmarks in new tab while I've chosen the option "only show on new tab". You can see it from the image below. </p>


created: 2021-03-20T16:38:42-07:00
updated: 2021-03-20T16:38:42-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: urfrndnik
title:
Firefox not displaying anything including preferences or about:config on Ubuntu despite a complete purge and reinstall.

content:
<p>Firefox just shows a blank grey screen (see image) even after a complete purge and reinstall. Caches and every possible firefox folder has been manually deleted after uninstallation. This is after trying -safemode, reset and soft reinstall. Just the blank screen. Cannot open any page (firefox doesn't seem to even attempt to load them).  </p><p>My secondary browser and everything else on my system is able to perform as usual.  </p><p>Ubuntu 20.04.2 LTS, 64 bit, X11, if that's useful.  </p><p>Please help me get my firefox up and running. </p>


created: 2021-03-20T16:07:06-07:00
updated: 2021-03-20T16:21:08-07:00
title: orange triangle with exclamation mark in it
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400102;
creator: pgomez998
content:
<p>orange triangle,with exclamation mark!!tells me to reconnect to firefox acccount,i did that,put my password etc! yet the TRIANGLE  remains!!..FIREFOX says it cares about their consumers!beginning  to WONDER!!looking to drop it and go back to MICROSOFT EDGE </p>


created: 2021-03-20T16:01:04-07:00
updated: 2021-03-20T16:01:04-07:00
title: AUTENTICATOR STEPS
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: sr
creator: nikola16021976
content:
<p>Neither my second mail wont get a conformation nor my 2 step autenticator code works have refreshed and tried everything How do I fixx </p>


created: 2021-03-20T16:00:36-07:00
updated: 2021-03-20T16:00:36-07:00
title: Firefox opens maximized, but not really (window contents appear to be shifted)
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: Doubly
content:
<p>I'm running Firefox 86.0 (64-bit) on Ubuntu and noticed that when I am restoring a previous session with multiple windows open, at least one of those windows opens with part of the contents shifted off screen. </p><p>The window opens maximized, and the title bar fills the entire top edge of the screen as expected, but the rest of the window, from the tabs on down, as shifted down and to the left.  For the rest of this post, I refer to this as the screwy window. </p><p>I have attached three screenshots.  The first shows just the normal looking window.  The second one shows just the screwy window with the title bar the shifted remainder of the window, and part of the deskop that should be covered.  The last screenshot shows both windows open, with the screwy window on top. </p><p>Any ideas how I can fix this? </p>


created: 2021-03-20T15:59:56-07:00
updated: 2021-03-20T15:59:56-07:00
title: Navegador lento
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: pt-BR
creator: ritavicente
content:
<p>Às vezes o Firefox trava e recebo a mensagem: "Uma página está deixando seu navegador lento". Costumo navegar com três a quatro janelas abertas. Como saber na qual está o problema, já que fecho cada uma separadamente e só depois de fechar o Firefox todo a luz de processamento do PC se apaga? </p>


created: 2021-03-20T15:41:58-07:00
updated: 2021-03-20T15:41:58-07:00
title: Why do I have to ALWAYS manually clear Cached Web Content?
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: reg0mm17
content:
<p><strong>Firefox 86.0.1 on macOS 11.2.3</strong> </p><p>I always use Private Browsing Mode so.....Why do I have to ALWAYS manually clear Cached Web Content?  </p><p>I have tried all &gt;Preferences Options </p><p>I have tried &gt;"Never Remember History" setting.. Cached Web Content does not automatically clear on Firefox Quit </p><p>I have tried&gt; "Use custom settings for history" with all options selected.. Cached Web Content does not automatically clear on Firefox Quit </p><p>Help would be appreciated </p><p>reg0mm17@mcdonagh.biz </p>


created: 2021-03-20T14:51:42-07:00
updated: 2021-03-20T14:51:42-07:00
title: Focus of carat
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
creator: brienkd
content:
<p>When I open a browser window the carat is flashing in the search box but that is not where the focus is. I don't know where the focus is. When I start to type other windows open depending on what key is depressed. I have to manually click in the search box in order to type something there.  My questions are:  Since the carat is flashing in the search box why is the focus not there?  Why is the carat flashing if that is not the focus?  Where is the focus?  How does this get rectified? </p>


created: 2021-03-20T14:46:25-07:00
updated: 2021-03-20T15:27:14-07:00
title: Firefox tends to crash upon opening more than 4 tabs or opening a new window.
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400094;
creator: maken.amk2003
content:
<p>I thought the crashes might have been due to the uBlock origin and Facebook container extensions using up too much memory. However, Firefox continued to experience crashes after I tested it in safe mode. When I open up Task Manager, Firefox seems to be using up a lot more CPU resources and memory than it did before a couple of days ago. I've since uninstalled my extensions but the problems still persist. </p><p>The report ID's for the crashes are: bp-94cefb01-7fa6-4b62-93bb-c14c50210320 bp-eaf60c05-af53-47f8-8bfd-b06060210320 bp-22306d71-0eed-4134-95be-b176d0210320 bp-79f8c944-27e3-41a7-bee0-1aca40210320 bp-91728ef4-3206-45d3-8c3d-2ebd00210320 bp-0f95dfcf-5e07-4a8a-b77a-ecb580210320 </p>


created: 2021-03-20T14:00:10-07:00
updated: 2021-03-20T14:00:10-07:00
title: Can't pay with Paypal on Firefox
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: nicarb
content:
<p>When trying to pay with Paypal on Firefox I get the message: 'Securely logging you in You've activated PayPal One Touch so there is no need to enter your password today' (please see image attached) But I have deactivated PayPal onetouch long ago To pay with Paypal I have to use Chrome. It works and I am asked to enter my PayPal password </p>


created: 2021-03-20T13:54:18-07:00
updated: 2021-03-20T14:07:01-07:00
title: Viewing Plex with Firefox crashes Firefox, even in safe mode.
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400058;1400064;
creator: robertlhunter
content:
<p>Each time Firefox has crashed, I've submitted the report. How can I prevent this?  </p><p>This happened every time 2 weeks or so ago. I cleared the cache and it seemed to work temporarily. I've run Firefox for a number of years now and only within the last month has it given me problems with Plex. </p>


created: 2021-03-20T12:48:00-07:00
updated: 2021-03-20T12:58:23-07:00
title: cannot find jar
tags: desktop;download-and-install_1;windows-10;firefox-860;firefox-8601;
product: firefox
topic: download-and-install
locale: en-US
answers: 1400036;
creator: apearson2210
content:
<p>Received this message: -- Firefox can’t find the file at jar:file:///C:/Program Files (x86)/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties. </p><p>How do I fix this? </p>


created: 2021-03-20T11:12:29-07:00
updated: 2021-03-20T14:55:54-07:00
title: pair or sync 2 computers firefox - all open windows and tabs possible?
tags: mac-os;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1400020;1400050;1400053;1400079;1400085;
creator: freedonspark
content:
<p>Hi! I have 2 apple computers running high sierra with updated versions of Firefox. The "laptop" has all my current work on it in Firefox using 7 browser windows with 60 tabs open. How do I get all that to open on the other computer "desktop?" On the desktop, the Firefox "synced tabs" sidebar is open and showing all the laptop open tabs...  </p><p>I am logged into the same Firefox account on both computers which have different names in my Firefox account. </p><p>THAAANKS!!! </p>


created: 2021-03-20T11:02:09-07:00
updated: 2021-03-20T11:02:09-07:00
title: Aba crashando ao tentar abrir o youtube
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: pt-BR
creator: vitorsousatt
content:
<p>Bom dia/tarde/noite!! </p><p>Nos últimos dias reparei que ao tentar abrir o YouTube pelo Firefox a aba trava, mesmo após inúmeras tentativas de restaurar a aba. Curiosamente tentei abrir o YouTube na guia anônima e é possível, porém não numa guia "comum". </p><p>Também ocorre o mesmo erro no google meet, porém esse não é necessariamente sempre que tento abrir, mas em algumas situações ele trava a guia inúmeras vezes, porém após reiniciar o computador o problema some temporariamente. Já no YouTube tentei diversas soluções e nada solucionou até o momento. </p><p>Gostaria de saber se alguém já passou por isso e se conseguiu solucionar ou se sabe como resolver mesmo. </p><p>Agradeço desde já! </p>


created: 2021-03-20T10:46:25-07:00
updated: 2021-03-20T11:04:41-07:00
title: lost book marks
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400002;
creator: slloydleduc
content:
<p>After over 20 years I will no longer be using firefox I am sad to say It is too complicated and I am not very technical but I have a mac and with the latest upgrades have lost all of my bookmarks and quick links to sites I use everyday I will have to go to Google Chrome or safari which are less complicated  Sorry to say goodbye but I have spent 2 days trying to fix it-Instructions are too complicated for me </p>


created: 2021-03-20T10:19:45-07:00
updated: 2021-03-20T10:38:13-07:00
title: FF won't install Win 10 Home
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1399991;
creator: roadcykler
content:
<p>Trying to download and install FF on new computer running Win 10 Home but get the following message. Tried twice with same result. </p>


created: 2021-03-20T10:05:02-07:00
updated: 2021-03-20T10:05:02-07:00
title: Ouverture de lien
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: volchemin
content:
<p>Bonjour, Sur le site <em><a href="http://programme-tv.net" rel="nofollow">programme-tv.net</a></em> (Télé-Loisirs) pour consulter le programme TV, lorsque je clique sur <strong>changer de date et d'heure</strong> il ne se passe rien. Cela semble dû à une mise à jour car auparavant, cela fonctionnait. Cependant, si je demande l'ouverture dans un nouvel onglet, cela fonctionne, mais ne m'arrange pas car je dois ouvrir un nouvel onglet pour le jour, puis pour la date. D'avance, merci pour votre aide. Volchemin </p>


created: 2021-03-20T09:47:47-07:00
updated: 2021-03-20T12:18:19-07:00
title: Can't login to Spectrum.net using Firefox
tags: desktop;websites;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
answers: 1399999;
creator: baumkd
content:
<p><a href="http://Spectrum.net" rel="nofollow">Spectrum.net</a> has changed their login page as of March 17, 2021.  I am unable to login under Firefox and get Spectrum error 'IDID-1060'.  I tried Edge and Chrome browsers with no problems.  I contacted Spectrum and they say it's a Firefox issue. I've tried removing extensions, clearing caches, starting in Firefox 'safe mode', disable VPN but nothing works!  I would prefer NOT to reset Firefox as I don't want to lose my changes.  I'm on version Firefox 86.0.1 and Windows 10 20H2. Does anyone else have this problem or can suggest other troubleshooting ideas? </p>


created: 2021-03-20T09:45:40-07:00
updated: 2021-03-20T10:36:25-07:00
title: Not Secure Website, NOT TRUE
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399990;
creator: Rhonda_89
content:
<p>I just sent in an email regarding the above information in the SUBJECT LINE. This is the address I was attempting to reach, it is a Microsoft address: No HTTP resource was found that matches the request URI '<a href="https://ci.office.net" rel="nofollow">https://ci.office.net</a>   </p><p>It was a response to one of their questions </p>


created: 2021-03-20T09:23:25-07:00
updated: 2021-03-20T14:08:40-07:00
title: Secure Connection Not Available,but not true
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1399979;1399989;1400065;
creator: Rhonda_89
content:
<p>"Secure Connection Not Available,but not true"  I have seen this question asked already, but NO reply.  Does anyone ever reply to questions.? I have submitted numerous questions in the past without any reply.  </p><p>Can you tell me what the above statement means? </p><p>Thank you for any help you are able to provide </p>


created: 2021-03-20T09:15:04-07:00
updated: 2021-03-20T13:14:01-07:00
title: How to change scroll modifier key
tags: mac-os;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1400003;1400043;
creator: v8powerage
content:
<p>Chrome has this option of scrolling just a little when you press alt+up/down arrow, on Firefox at least on MacBook I have to press fn key, very inconvenient, how to change it to alt? </p>


created: 2021-03-20T08:58:25-07:00
updated: 2021-03-20T10:42:25-07:00
title: how to know in which profile I am in a simple way
tags: desktop;customize;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399994;1399995;
creator: jose97tirado
content:
<p>is there any way to display the profile number directly from the browser?  in other words, it can be seen at a glance which profile is being used, by means of some kind of extension. </p>


created: 2021-03-20T08:48:49-07:00
updated: 2021-03-20T14:50:54-07:00
title: Logins inaccurately saved
tags: windows-7;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399974;1400000;1400011;1400016;1400063;
creator: bobgru
content:
<p>It was working when the retention system was keeping the entirety of the URL for which I was providing my username and password.  It has since been changed so that it drops the last KEYWORD from the URL and now it won't autofill and stupidly demands that I "copy" each of the parts of the login independently from the "logins and passwords" page where the URL has been wrongfully shortened.  This is on Firefox v86.0.1 that the botching of the formerly functional login retention procedure occurred.  In any event, having to bop back and forth between the login page and the "logins and passwords" page is stupidly requiring vastly more time than simply retyping the entire information into the actual login.  Can this NEW BUG be fixed? </p>


created: 2021-03-20T08:26:42-07:00
updated: 2021-03-20T15:44:31-07:00
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1400097;
creator: KarrieDreammind
title:
How do I select a default Windows App to open .tg links if the App doesn't appear in the Windows Programs&Files list?

content:
<p>So if I try to open a .tg link to a Telegram group I want to join I get a message box asking me what application I want to open the link with. I want to change it from the current one and select Telegram as an app that I've installed from the Microsoft Store, but that doesn't appear on the list when you click browse because it's not a normally installed program in Windows. Is there a way to get access to apps installed through Microsoft Store in order to set them as default apps to open certain links/file extensions through Firefox? </p>


created: 2021-03-20T08:25:33-07:00
updated: 2021-03-20T08:25:33-07:00
title: videos lugging
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: landos1996
content:
<p>videos on youtube and prime video are lugging.. i tried restarting the pc.. refreshing mozzila, deleting cache.. deleting add ons... (same videos work fine on other browsers from the same computer... ) </p>


created: 2021-03-20T08:07:40-07:00
updated: 2021-03-20T08:07:40-07:00
title: Firefox hangs: save console (Non-responding & Running)
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: it.quest
content:
<p>Hello. </p><p>I would need a method for windows now and linux, not much later. Something on the terminal would be practical (especially for 1st scenario). I keep getting firefox hangs on my project. I regularly save new versions of it, but there are obviously times when that is not regular enough. I would like to know, </p><p>1) if there is a way to access (and then save) the console (inspector &amp; style editor) when the browser is in Non-Responding status 2) if there is a way to access (and then save) the console (inspector &amp; style editor) when the browser is Running well, every 5 or 10 seconds (or while detecting changes ; and in any case not while computer is sleeping/screen off or when firefox is not used/focused/active) </p><p>Notes: I have several tabs, sometimes two windows opened (with more tabs). Usually totalling to less than 10 tabs and all assigned to the same C:/test (.html / .css / .txt) document (which I could change if the method needs it). </p><p>Thank you very much for any help. </p>


created: 2021-03-20T08:02:14-07:00
updated: 2021-03-20T08:29:40-07:00
title: Best extension
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399946;
creator: Backdoorman
content:
<p>Any new extension similar to the old "smartest bookmark tab" extension to replace this best site organizer tab? <a href="http://www.technogadge.com/firefox-add-on-smartest-bookmarks-bar" rel="nofollow">http://www.technogadge.com/firefox-add-on-smartest-bookmarks-bar</a> </p>


created: 2021-03-20T07:41:43-07:00
updated: 2021-03-20T07:41:43-07:00
title: New floating icon above dock
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: mcateesphar@protonmail.com
content:
<p>Recently, I have started to see a Firefox icon appear and disappear above my dock.  It has an image of the Firefox logo with a small monitor image.  I am using a Mac Air laptop.  I am including a screen shot of it. </p><p>Can anyone tell me what this is?  Can I change a setting to stop having it pop up on my screen above the dock? </p><p>Thanks friends. </p><p>steve </p>


created: 2021-03-20T07:35:39-07:00
updated: 2021-03-20T11:29:10-07:00
title: Installation aborted because the add-on appears to be corrupt
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1399930;1399932;1399933;1399936;1399944;1399948;1399959;1399960;1400004;1400013;1400014;
creator: srik.kid2012
content:
<p>We have a new add-on of our own that we were trying to add to the Firefox browser. This add-on was tested locally and worked fine. However, upon trying to install the official add-on to the browser, it is throwing the following error, "Installation aborted because the add-on appears to be corrupt". </p><p>The add-on in question is, <a href="https://addons.mozilla.org/en-US/firefox/addon/searchgiggle-search/" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/searchgiggle-search/</a> </p><p>Any suggestions to address this issue would be appreciated. </p><p>I also noticed another post or two about the same topic. As per those posts, the issue got resolved automatically after some time. Can I expect the same? </p>


created: 2021-03-20T06:42:38-07:00
updated: 2021-03-20T14:56:36-07:00
title: Браузер Firefox 86.0.1 x64
tags: windows-7;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1399915;1399931;1399963;1399964;1399970;1399972;1400027;1400086;
creator: CobraEdition
content:
<p>Здравствуйте. Прошу прощения, на английском языке я не умеюб разговаривать, а писать с помощью переводчика, тогда вы вовсе не сможете понять о чем я говорю.  Прошу помощи, у Вас, в браузере.  Собственно ОС: Windows 7 Ultimate x64 Версия Firefox: 86.0.1 x64 </p><p>Проблема состоит в том, что браузер перестал воспроизводить любые звуки с любых страниц.  При этом, в микшере громкости всё включено, в т.ч. сам браузер. Переустанавливать браузер пробовал, проблема не решилась.  </p><p>Обращаю внимание на то, что драйвера все стоят, звук есть везде, кроме Firefox.  </p><p>В чём проблема и как её решить? Заранее спасибо.  С уважением, Cobretti Ford </p>


created: 2021-03-20T06:15:22-07:00
updated: 2021-03-20T08:21:36-07:00
title: How to detach a tab and make a new window immediately instead of a preview image?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1399943;
creator: pogchampclap
content:
<p>To elaborate, I want to achieve <a href="https://media.askvg.com/articles/images7/Tab_Detaching_Tearing_Drag_Drop_Move_New_Firefox_Window.gif" rel="nofollow">this exact gif</a> . </p><p>Currently when I drag on a tab, it only shows the preview image. I want to to drag the tab and make it immediately turn into a new window just like shown in this gif.  </p><p>This is a problem because when I want to merge a window with another window, I have to minimize the first window (because I can't see the window behind it), then drag them together. This is quite inconvenient. </p>


created: 2021-03-20T05:00:23-07:00
updated: 2021-03-20T08:26:14-07:00
title: ColorManagement in Firefox Browser
tags: mac-os;desktop;tips;firefox-860;
product: firefox
topic: tips
locale: en-US
answers: 1399945;
creator: mwphotodesign
content:
<p>Hey,  I made Firefox browser my main browser on my new MacBook Pro. Now I have a Problem with the Colors on my BenQ SW2700. The colors are not the same in the browser as in my finder. or any other software to show my pics. Can you help me? </p>


created: 2021-03-20T04:39:30-07:00
updated: 2021-03-20T04:39:30-07:00
title: CVMServer crashed by firefox
tags: mac-os;desktop;other;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
creator: alsieber
content:
<p>Firefox 86 on mac mini M1, OS 11.2.3 Every time I start Firefox on my mac mini crashes the Process:                </p><p>CVMServer [4873] Path:                  /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer Identifier:            CVMServer Version:               177.22 Code Type:             ARM-64 (Native) Parent Process:        launchd [1] Responsible:           CVMServer [4873] User ID:               0 </p>


created: 2021-03-20T04:02:09-07:00
updated: 2021-03-20T10:50:07-07:00
title: Apple Support need the pathway to our profile on Time Machine
tags: desktop;download-and-install_1;needsinfo;
product: firefox
topic: download-and-install
locale: en-US
answers: 1399950;1399968;1399998;
creator: haddondavies
content:
<p>Apple Support are restoring one of our iMacs after a total rebuild. They need to go into our Time Machine backup and find the pathway to the P-list (?) to restore our profile to a newly downloaded copy of Firefox. We cannot risk migrating a complete copy of the old Firefox in case of corruption. Hopefully, that explains the problem? Many thanks. </p>


created: 2021-03-20T03:33:56-07:00
updated: 2021-03-20T03:33:56-07:00
title: Zoom with touchpad Ctrl+glide in Windows as I can in linux Ubuntu
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: f0rhum
content:
<p>Hi SuMo I'm not a big fan of mouse/touchpad when browsing, I rather like keyboard shortcuts, e.g. Ctrl+K, W and so on. Although, my boss recently lent me a windows laptop (which brings me back in the years) and I noticed I felt borrowed I could not zoom in/out with the touchpad Ctrl+2-fingers-glide like I can do I linux and like Ctrl+mouse Wheel. I know I can Ctrl+[+/-/0] but this is a keyboard feature, and also pinch with the touchpad*, but Ctrl+2-fingers-glide seems to me the natural intuitive sister of Ctrl+Wheel and is very convenient when reading a page where scroll has yet same equivalent for both pointing devices, namely simple wheel and simple 2-fingers-glide. </p> <ul><li> this is fingersache when we have palm sat on the desktop in front of the touchpad, so this question can eventually fall in accessibility features request. Pinch is just a thing for touch-screens. </li></ul> <p>Any chance we see this feature in Windows soon or is there already a hidden feature (I already searched about:config for zoom without success). BTW, some other apps work this way : MSO, LO, GIMP etc.. both in Win &amp; nuxes for the 2 laters. </p><p>Thanks guys for years of quiet browsing. </p>


created: 2021-03-20T03:19:48-07:00
updated: 2021-03-20T08:47:20-07:00
title: Is Firefox Crazy? How to fix this mad behavior?
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1399953;1399957;
creator: venusmargaritto
content:
<p>Hello guys crtl + enter will open all websites starting by https! afaik many many many websites don't have installed SSL. So novice users should see "Warning: Potential Security Risk Ahead" for them all? I do believe Potential Risk is Firefox and its dumb developers who made this stupid change itself! Anyway to fix this? or move away to Chrome? Thanks. </p>


created: 2021-03-20T02:44:11-07:00
updated: 2021-03-20T12:27:25-07:00
title: I can not to play any friv game after update
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400024;
creator: gar.dmitrii
content:
<p>Hi! I've been using Firefox the last 8 years, and so far I have not had any problems. I have latest version of Mac OS. I used to play Friv flash games at <a href="https://www.friv.com/" rel="nofollow">https://www.friv.com/</a>, but it has not been updated for a long time, so I started playing at <a href="https://www.friv5online.com/" rel="nofollow">https://www.friv5online.com/</a>, <a href="https://www.desura.com/" rel="nofollow">https://www.desura.com/</a> and <a href="https://www.y8games.center/" rel="nofollow">https://www.y8games.center/</a>. I don't remember exactly when it started, but definitely after the next update Mozilla and now I can not to play any game! When I go to the page with the game, there is a black background... See attach </p>


created: 2021-03-20T02:11:37-07:00
updated: 2021-03-20T10:39:28-07:00
title: Everytime I press ctr+d to duplicate an item in figma, the bookmarks option pops up!
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1399966;1399993;
creator: abir.sheikh.4044
content:
<p>Hi there, I'm trying to duplicate an item in figma ( an  web based design tool ). But, every time I try to  do it by pressing ctrl+d , the bookmark option pops up. How can i fix this? </p>


created: 2021-03-20T01:29:38-07:00
updated: 2021-03-20T01:29:38-07:00
title: Multiple entries for webpages
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: SudsyMalone
content:
<p>Hi </p><p>When i visit a webpage for the second time(via my History sidebar),sometimes a webpage will come up 2-3 times in my Today section of my History sidebar.This happens even though i click on that webpage only once.The main cuplrit seems to be Youtube where i'm having this problem,but as stated above it doesn't happen all the time </p><p>I have only had  this problem for the past 3 months or so,but it is getting a bit frustrating. </p><p>I'm using Firefox 86.0.1(64 Bit). </p><p>Thanks for looking. </p><p>Colin </p>


created: 2021-03-20T01:25:56-07:00
updated: 2021-03-20T10:22:28-07:00
title: NO está permitiendo crear un acceso directo arrastrando el enlace a ningun lugar.
tags: windows-7;desktop;other;needsinfo;firefox-860;
product: firefox
topic: other
locale: es
answers: 1399987;
creator: seleccionpublicitaria
content:
<p>Tengo un problema con firefox. Hace un mes que lo instalé y desde entonces NO me está permitiendo crear un acceso directo arrastrando el enlace a ningun lugar. </p> <ul><li> No me permite hacer esto: [[<a href="https://support.mozilla.org/es/kb/Crear%20un%20acceso%20directo%20en%20el%20escritorio%20a%20una%20p%C3%A1gina%20web|" rel="nofollow">Crear un acceso directo en el escritorio a una página web</a>] Crear un acceso directo en el escritorio a una página web]) </li></ul> <ul><li> Solo permite moverlas dentro del navegador. </li><li> Estoy usando Windows 7 Professional. </li></ul> <p>Les agradezco si pueden ayudarme. </p>


created: 2021-03-20T01:01:41-07:00
updated: 2021-03-20T01:01:41-07:00
title: Extensions Toggle Swtich + Extensions Control per site
tags: desktop;beta;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: do.not.reply.please
content:
<p>Hi, For some time now I have been wishing there were these two features in Firefox: - an on/off toggle switch for all extensions (to be disabled all at once). - a way to manage which extension can run on which websites or if only on specific websites. Is there a way to do this that I missed or could this be developed as such? Best regards </p>


created: 2021-03-19T23:51:55-07:00
updated: 2021-03-20T08:07:16-07:00
title: My Bookmarks Multiply in the Hundreds and Can't Be Deleted
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399938;
creator: smadar.lavie18
content:
<p>OK, so I tried control+shift+B and got zero results I clicked on the bookmark menu I clicked on the top item I wanted to remove there was no "right panel" I could delete only one item, but then it populated itself at the bottom of the list After every entry of mine into the bookmark library, it multiplied. I now have over 7000 bookmarks and they crash Mozilla. </p>


created: 2021-03-19T23:32:51-07:00
updated: 2021-03-20T08:30:52-07:00
title: My Bookmarks Multiply in the Hundreds and Can't Be Deleted
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1399947;
creator: smadar.lavie18
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1329921" rel="nofollow">/questions/1329921</a>]</i><br> I have followed all the instructions re how to delete bookmarks. Nothing works. Each time I try to mark all and delete - they multiply - by doubles or triples -- and then the whole Mozilla crashes. This happened to me with Chrome, and by now I have over 50,000 chrome bookmarks. I have uninstalled chrome, installed Mozilla and it is the only online platform on my laptop now. For some odd reason, several sets of my Chrome bookmarks showed up on the Mozilla. I made sure that nothing is syncing. I still can't delete all the bookmarks. Only one by one. And if I delete one, it adds itself at the bottom of the list. I'm in deep despair. It's probably a malware that my Norton does not detect. </p>


created: 2021-03-19T23:02:04-07:00
updated: 2021-03-20T08:37:28-07:00
title: Firefox vs Edge; Google
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1399939;1399940;1399952;
creator: E-or
content:
<p>Hello, </p><p>I have used Firefox as my default browser for years and I've been very happy with it. Now it seems as though I'm almost being "pushed" into using Edge with Windows 10. What I need is some encouragement to continue to use Firefox. That means I need some very good reasons to keep using Firefox instead switching to Edge as my default browser. </p><p>Having said that I just tried to italicize the word "pushed" in the paragraph above and it did not work. Then I tried to make it bold and that didn't work either. Does anyone know the answer to either of these questions? </p><p>Last question. Is it possible to get Google out of my life?? Everywhere I turn it's Google, Google, Google ....  </p>


created: 2021-03-19T22:29:57-07:00
updated: 2021-03-19T22:29:57-07:00
title: password incorrect
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Ghostolini
content:
<p>wrong password is not wrong firefox said all login incorrect The only one that worked was Google and if the password is stored on firefox I can't use it, It will not sign me in but the password is right, </p>


created: 2021-03-19T22:15:58-07:00
updated: 2021-03-19T22:15:58-07:00
title: Lots of illustrations missing when browsing whats-on-netflix.com (for approx last 2 months)
tags: desktop;websites;windows-10;firefox-780;
product: firefox
topic: websites
locale: en-US
creator: troubledroberta
content:
<p>G'day everyone,  :) </p><p>Re: Firefox ESR 78.8.0 OS: Windows 10 Prof x64 Website:  <a href="http://whats-on-netflix.com" rel="nofollow">whats-on-netflix.com</a> </p><p>For approximately the last 2 months, whenever I browse pages on <a href="http://whats-on-netflix.com" rel="nofollow">whats-on-netflix.com</a>, lots of illustrations are missing (&amp; still missing after disabling all add-ons, &amp; enhanced tracking set to OFF). </p><p>Is anyone else experiencing the same issue. Any suggestions, Please? </p><p>Thank you Very Much, Roberta </p>


created: 2021-03-19T22:06:24-07:00
updated: 2021-03-20T11:52:57-07:00
title: How to use different themes on different computers but still sync all FF data?
tags: mac-os;desktop;sync;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1399883;1399890;1399924;1400021;
creator: muzzle
content:
<p>Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data? </p><p>I have tried this from a previous question  <a href="https://support.mozilla.org/en-US/questions/1242818" rel="nofollow">https://support.mozilla.org/en-US/questions/1242818</a> </p><p>Set services.sync.prefs.sync.lightweightThemes to False, but this does not work. </p><p>Did it on both macOS machines, closed and restarted the browser, and changing the theme on one browser ends up changing the theme on the other machine. </p><p>Is there any way to have to separate themes on two different machines? </p><p>Thank you! </p>


created: 2021-03-19T22:03:04-07:00
updated: 2021-03-19T22:03:04-07:00
title: Download "Partial" Files Split Problem
tags: windows-7;desktop;other;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
creator: IHTurbo
content:
<p>I have had this problem many times and for a long time, ever since starting to use Firefox again (SEE Image $20210320-mar~3-Download-Partial_Split_Problem.jpg). </p><p>I end up with 2 Dwnlded Files; 1 file ending in ".exe", but with a 0 KB File size, and another file ending in ".exe.part", with the file size that the Dwnlded file should have, in this case, 622 MB. I have no wish to "fudge" a fix, by renaming the file with a size of 622 MB, in case this causes corruption, or maybe down the line. </p><p>I would like a "real" fix, so the problem does not occur in the 1st place. </p><p><em>dupe. <a href="https://support.mozilla.org/en-US/questions/1329914" rel="nofollow">https://support.mozilla.org/en-US/questions/1329914</a></em> </p>


created: 2021-03-19T21:56:37-07:00
updated: 2021-03-20T08:55:20-07:00
title: Downloaded File with 0 KB File Size
tags: windows-7;desktop;other;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1399962;
creator: IHTurbo
content:
<p>A downloaded file (VMware-workstation-full-16.1.0-17198959.exe), Dwnlded on 19/Mar/21, ended up with a file size of 0 KB (SEE Image $20210320-mar~1-Download_Final_File_Size=0KB.jpg). </p><p>The file size should have been 622 MB (SEE Image $20210320-mar~2-Download_Save-File_Size.jpg). </p><p>I was wondering if the file ending in ".exe.part" may have been mistakenly accepted as the real file &amp; renamed to ".exe". </p>


created: 2021-03-19T18:28:28-07:00
updated: 2021-03-19T22:40:12-07:00
title: how to change default downloader
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1399888;
creator: krcls779
content:
<p>when first time downloading firefox ask if i want to use default and i did but i want to change now how do i do it? </p>


created: 2021-03-19T17:54:08-07:00
updated: 2021-03-19T18:06:17-07:00
title: https://stocktwits.com/. Not Loading (it does on chrome)
tags: mac-os;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1399844;
creator: jaredwilliampark
content:
<p>Hello, </p><pre> Please update firefox to allow <a href="https://stocktwits.com/" rel="nofollow">https://stocktwits.com/</a> to load properly, sometimes it does, but most of the time it does not, not sure what changed.   I tested in on chrome and it's working no problem at all.    Also, clicking into the different stock symbols is not working either.   </pre> <p>jared </p>


created: 2021-03-19T17:11:22-07:00
updated: 2021-03-19T17:59:59-07:00
title: Is Firefox's native screenshot not at the adress bar anymore?
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
answers: 1399841;
creator: igorcmendonca
content:
<p>Hi there! </p><p>I'm using Firefox Nightly version <em>88.0a1 (2021-03-19) (64-bit) </em> at the moment. And I couldn't help but notice that the native screenshot option is absent from my adress bar menu.  </p><p>It is avaiable at the customization options, but I don't know if it's possible to get it back "inside" the address bar.  </p><p>Can someone help me out? </p>


created: 2021-03-21T16:56:04-07:00
updated: 2021-03-21T16:56:04-07:00
title: Containers in Private mode
tags: linux;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: kaus.borealis
content:
<p>It is my understanding that in Private browsing mode, tabs aren't isolated from each other and all tabs share the same (in memory) cookie jar and thus, for instance, existing third-party cookies are possibly sent in the same private session. </p><p>Why multi-account-containers addon is not avaliable in PB when it can be beneficial? </p>


created: 2021-03-21T16:20:45-07:00
updated: 2021-03-21T16:46:58-07:00
title: Firefox does not remember history in Mac OS 11.1
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1400337;
creator: randazzma
content:
<p>Hi: </p><p>I bought a new MBA and selected Firefox as my browser. I was able to migrate my data BUT Firefox no longer remembers ANY history - even though I've check a number of times about keeping the history (which it did in my previous O.S.). </p><p>Makes me wonder if my version of Firefox - 86.0 - is hacked? Is this possible?  </p><p>Really weird that the browser doesn't seem to remember anything (unless there's a preference somewhere I've missed...!) </p><p>Michael </p>


created: 2021-03-21T16:04:27-07:00
updated: 2021-03-21T16:43:16-07:00
title: annoying cookie
tags: mac-os;desktop;cookies;firefox-860;
product: firefox
topic: cookies
locale: en-US
answers: 1400336;
creator: lane.evelyn
content:
<p>how do i delete a suggested email from autofill - fills in log-in form for amazon, etc that I *don't* have saved under 'logins and password's - I cleared my browser history already </p>


created: 2021-03-21T15:33:13-07:00
updated: 2021-03-21T15:33:13-07:00
title: FF auto-update has NEVER worked on this computer.
tags: desktop;download-and-install_1;windows-10;firefox-860;firefox-8601;
product: firefox
topic: download-and-install
locale: en-US
creator: bigpygme
content:
<p>I get announcement about new FF updates but they don't download &amp; install.  they never have.   </p><p>i saw this topic - "Re-enable multi-process support disabled by Windows utilities"  and thought i'd try it. </p><p>first direction is about:config -&gt; "Look for the accessibility.loadedInLastSession preference"  </p><p>that isn't in the accessibility list on my machine. (Win 10 x64).   so maybe that IS linked to whatever my problem is.  ... </p>


created: 2021-03-21T14:22:04-07:00
updated: 2021-03-21T14:37:27-07:00
title: Clearing my Browser Cache SHOULD NOT be this tedious
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1400302;
creator: joelchummel
content:
<p>As I am on the computer all day, I find it helpful to get around slow page loads and stuck videos by clearing my Browser Cache frequently.  As many as 20 times daily. </p><p>I have to do these exact steps: 1) Click on Tools&gt;Options&gt;Privacy &amp; Security. 2) Scroll down, wait while cache data is gathered before the Clear Data option becomes active 3) Click on Clear Data 4) Uncheck the Clear Cookies box 5) Click Clear. </p><p>I do understand that by using the right settings, I could have Firefox clear the cache automatically, but that would just mean frequently closing Firefox and opening it right back up, losing all my open tabs in the process, so that option really doesn't work for me. </p><p>It would be really nice if Firefox could just put a button to Clear Cache (and only the cache, not the cookies) right on the Menu Bar.  It would be one quick click and done! </p><p>Am I missing something - is there a way to customize my menu bar to do this, or is this something Mozilla is looking into? </p>


created: 2021-03-21T13:55:24-07:00
updated: 2021-03-21T14:46:35-07:00
title: FFox new browser settings
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1400289;1400305;1400309;
creator: anniesmart
content:
<p>Before the most recent FF update all links I clicked on in a search results page would automatically open in a new tab for each seperate site. Now the links always open in the same tab, which means I can't navigate to research effectively. I've been through all the Options with no solution found. Am using Windows 10. I know I can make a seperate click to open a new window or tab each time, but it is much more user-friendly for new tabs to open automatically. Thanks. </p>


created: 2021-03-21T13:45:22-07:00
updated: 2021-03-21T15:12:42-07:00
title: security report from malware
tags: desktop;malware;privacy-and-security_1;escalate;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400304;1400322;
creator: palaiosprodromos
content:
<p>I want to ask where I can report my Firefox account breach by malware, and provide all the informations I have to help better firefox security. </p>


created: 2021-03-21T13:41:20-07:00
updated: 2021-03-21T15:48:26-07:00
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400294;1400301;1400318;1400323;
creator: roxandara
title:
"Secure Connection Failed" Why am I getting this warning message so often when I try loading some websites sometimes?

content:
<p>This is the warning message I am getting: </p><p>"Secure Connection Failed </p><p>The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. </p><p>Try again" </p><p>It has happened to me with YouTube, Google, Google Docs, and probably others that I can't remember right now. It doesn't happen all the time but it is happening often. I realized it yesterday. But I haven't been able to find anything to make it stop or solve it. </p><p>Right after it happens I just try refreshing/reloading the website and then it works normally and the warning disappears. I guess that is what makes it so weird. Why do I even get the warning in the first place? </p><p>Thank you so much in advance for any help you guys can provide me with. </p>


created: 2021-03-21T13:32:18-07:00
updated: 2021-03-21T14:00:11-07:00
title: Text labels appear with icons on Google Translate
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1400282;1400284;
creator: Smurfswacker
content:
<p>When I open Google Translate, large grey text labels appear next to the icons, obscuring what's beneath. For example beside the double arrow icon it says "swap_horiz," which covers up some of the menu items. I think this is a Firefox, and not a Google, problem because this happens only on my desktop (Win 10) and not on my laptop (also Win 10). It also doesn't happen on any other site. I'm sure some switch somewhere got thrown accidentally. Has anyone had this problem? </p>


created: 2021-03-21T13:21:45-07:00
updated: 2021-03-21T14:12:06-07:00
tags: mac-os;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1400275;1400286;
creator: rachelhartstein
title:
"OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly" but doesn't install

content:
<p>I am trying to get Netflix to play on my new Macbook Air (M1). Not working. A little sleuthing led me to check about:addons, where I see this message "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." However, the installation is not happening. Help! </p>


created: 2021-03-21T12:50:45-07:00
updated: 2021-03-21T16:41:53-07:00
title: Firefox hangs with white window on Windows 10
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400307;1400313;1400335;
creator: Magnusmaster
content:
<p>After installing Firefox on Windows 10 it never opened, the process just kept running but no window ever opened. Then I copied all of the files from my backed up profile to the new profile and now Firefox opens a window but it is completely white and it hangs forever. </p><p>Running Firefox in safe mode does the same thing. </p><p>I'm attaching a screenshot with the white window </p>


created: 2021-03-21T12:34:50-07:00
updated: 2021-03-21T13:02:36-07:00
title: Hi, I am 81 years old and I am trying to download Firefox on my Chrome
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1400259;1400262;
creator: dmdirtman8
content:
<p>I can't seem to get Chrome to download all the way.  It downloads, and then it goes to download manager, but I don't know what to do from that point.  I have tried to double click on that file, but nothing happens.  What am I doing wrong.  Can someone help me? </p>


created: 2021-03-21T12:30:39-07:00
updated: 2021-03-21T12:30:39-07:00
title: Default Icon for downloaded links.
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: falcon046
content:
<p>Windows 10, FF 86.0.1 (64 bit) </p><p>When I do research on the Web, I use the very useful "QuickCut" add-on to quickly save .url links to a Desktop Folder. I then go back and cull those links I do not need to save after review. </p><p>When I was on a Windows 7 machine, I was able to easily change the Defaulticon via regedit for those downloaded links to an icon I prefer to the Firefox icon - NOT a Firefox icon. </p><p>How do I do this on windows 10 ? - perhaps the QuickCut developer could provide an option for preferred icon ( Cute Save does this for quick saves of images ) </p>


created: 2021-03-21T11:52:54-07:00
updated: 2021-03-21T15:59:54-07:00
title: Downloading firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1400261;1400306;1400328;
creator: sdix1
content:
<p>After a recent upgrade...I got an error message about an 85/86 discrepancy. I was told to delete and restore Firefox....Now I can't load Firefox because of a 7-Zip error "Can not create temp folder file."  Please help. </p>


created: 2021-03-21T11:50:20-07:00
updated: 2021-03-21T12:07:14-07:00
title: Youtube keeps "pausing" the video im playing
tags: linux;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1400244;
creator: atiedebee
content:
<p>Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only extensions are honey, ecosia search and stylus </p>


created: 2021-03-21T11:37:40-07:00
updated: 2021-03-21T11:37:40-07:00
title: Firefox
tags: desktop;sync;windows-10;firefox-860;firefox-8601;
product: firefox
topic: sync
locale: en-US
creator: asoell
content:
<p>Firefox hinder oneDrive to synchronize, I do not have the right to do so from Firefox, where can this be set? </p>


created: 2021-03-21T11:25:14-07:00
updated: 2021-03-21T15:00:53-07:00
title: Firefox 86.0.1 will not play Fox News Videos
tags: desktop;websites;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
answers: 1400314;
creator: new_aged2perfection
content:
<p>Hello, It seems that since Firefox updated to 86.0.1 64bit  I can not longer play videos on FOX News. I do have uBlock Origin and Privacy Badger and I have used them for years. By trial and error of disabling each of my addons one by one to see which one could be the culprit I found that by turning off uBlock I am able to play Fox News videos. I kept Privacy Badger turned on and it blocks the advertisements  and trackers and I can view Fox News videos with that. I would also like to add that I have not changed any settings in my Options. <strong>bold text</strong> Now I have noticed the same problem with Edge Chromium in viewing Fox News videos  and I had to turn off uBlock and turn on Privacy Badger for that browser in order to see them on Edge. I have always used Firefox for years as my default browser. Does anyone else have this problem or do you have any info on whether Fox News has done something with there site to where you can no longer use Adblockers like UBlock. I have no problems with viewing videos on any other website i.e. YouTube. Thank you for your time in reading this and for any info. </p><p>Regards </p>


created: 2021-03-21T11:04:19-07:00
updated: 2021-03-21T12:34:27-07:00
title: Firefox réinitialise mes paramètres à chaque mise à jour (qui sont bien trop régulières)
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400257;
creator: samuelberzknibbe
content:
<p>Bonjour,  Je me permet de vous contacter car Firefox réinitialise toutes mes préférences (les moteurs de recherche (par défaut et installés) et la page d’accueil) à chaque mise à jour, parfois plusieurs fois par semaine. À cause de ce bug, j'ai désactivé la mise à jour automatique, mais Firefox en fait tout de même au moins une par semaine ! Si cela continue, je vais repasser sur Safari et vous pourrez compter sur un utilisateur (très fidèle, avant toutes ces mises à jours) de moins. Je suis sous MacOS X 10.13.6 High Sierra. Veillez régler ce problème au plus vite vite, Cordialement, Samuel </p><p>P.S. : Mon compte est samuelberzknibbe@gmail.com mais j'ai un problème d'e-mail donc veuillez mon contacter au courriel suivant : sberzknibbe@gmail.com . </p>


created: 2021-03-21T10:45:16-07:00
updated: 2021-03-21T12:18:10-07:00
title: Bengali help article are not so much help
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400251;
creator: Aftabuzzamanullah
content:
<p>I am not native english speaker, so sorry for my english. My question is basically to the Bengali Mozilla translation community. (i don't know how to contact with them, so i am asking here. please feel free to let them know) </p><p>If you go to any Bengali help article e.g. this one: <a href="https://support.mozilla.org/bn/kb/update-firefox-latest-version" rel="nofollow">https://support.mozilla.org/bn/kb/update-firefox-latest-version</a> you will see the article tell me how to use English version of Firefox, and not Bengali version of Firefox.  </p><p>For exemple: 3. হালনাগাদ বা আপডেট যখন ইনস্টলের জন্য প্রস্তুত হবে তখন, <strong>Restart to update Firefox</strong> বাটনে ক্লিক করুন। </p><p>Why <strong>Restart to update Firefox</strong> is not written according to Bengali version of Firefox? </p><p>If i already use firefox in English, i won't bother to look at Bengali version. When i look <a href="https://support.mozilla.org/bn/kb/update-firefox-latest-version" rel="nofollow">https://support.mozilla.org/bn/kb/update-firefox-latest-version</a> i except to see everything in bengali, so can know where to go in my Bengali version of Firefox. </p><p>At least some community are aware of these thing. see <a href="https://support.mozilla.org/it/kb/aggiornamento-firefox?redirectslug=update-firefox-latest-version" rel="nofollow">https://support.mozilla.org/it/kb/aggiornamento-firefox?redirectslug=update-firefox-latest-version</a> </p>


created: 2021-03-21T10:42:34-07:00
updated: 2021-03-21T10:42:34-07:00
tags: desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
creator: mgt6910
title:
My local online telephone book service says I type too fast to be human. What is firefox doing (too fast)?

content:
<p>My  local telephone number website (<a href="http://editus.lu" rel="nofollow">editus.lu</a>) says that I type too fast to be human, and makes me waste 5 minutes identifying all the pictures with cement-mixers (snowdrops,football pitches,etc,etc). I typed nothing at all, so I guess Firefox is upsetting it.   Any way to stop this little misunderstanding ?  </p><p>(this is really quite recent !....) </p>


created: 2021-03-21T10:40:42-07:00
updated: 2021-03-21T13:26:07-07:00
title: how to transfer firefox from an old harddrive to a new harddrive on the same computer
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1400243;1400271;
creator: dede21
content:
<p>I recently installed an SSD with a new install of Windows and Firefox. I still have the old hard drive with Windows and Firefox installed on it in the same computer. I am trying to transfer the data (like passwords, bookmarks and other stuff like that) from the old versions to the new versions, but am having troubles finding how.  </p><p>How do I get the new Firefox to look at the old hard drive to find the data? </p>


created: 2021-03-21T10:39:53-07:00
updated: 2021-03-21T13:04:51-07:00
title: Saved passwords and user names out of control! Sync control needed.
tags: desktop;sync;needsinfo;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1400240;1400263;
creator: mawil10131
content:
<p>I've used FF Sync a few years now. On many devices. I even somehow gotten my wifes FF sync info mixed into mine. Super old user names/passwords going back 3 -4 old ones pop up in selection. </p><p>So that issue and one more. I have a new laptop, which seems to have the last of my saved sync stuff. Currently I logged out for fear that a recently installed FF on ubuntu which has nothing on it would wipe it.  I also have FF on android phone.   </p><p>Here's what I hope top do, even if it means deleting FF on ubuntu and android, so that only FF on my new laptop is the only survivor.  I beleive the FF browser cloud has zero saved user name/password info, so I'm afraid to sign in on my new laptop FF and what I have on it, which is what I want on FF cloud will get wiped by FF cloud? </p><p>Help!! </p>


created: 2021-03-21T10:37:37-07:00
updated: 2021-03-21T10:37:37-07:00
title: system crash on printing
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
creator: mfdavies
content:
<p>Printing from the Firefox browser causes windows to crash and restart. When printing from browser itself or from application. error message "APC index mismatch" Recurrent over a fortnight. Ok with Chrome. </p><p>Dell inspiron 15 7000 windows 10 firefox 86.0.1  64 bit </p>


created: 2021-03-21T10:28:39-07:00
updated: 2021-03-21T10:28:39-07:00
title: Не могу востановить Закладки посредством Синхронизации на Linux Mint 19.2 Xfce
tags: linux;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: 7011265
content:
<p>Добрый день Бояри, переустановил Linux Mint 19.2 Xfce (Ubutu) на своем ноутбуке. После входа в аккаунт Firefox, закладки не востановились. Нажатие на кнопку Синхронизации не помогает. Что сделать чтобы они там появились? Благодарствую </p>


created: 2021-03-21T09:46:12-07:00
updated: 2021-03-21T09:46:12-07:00
title: How to move (sort) bookmarks on firefox startscreen / homescreen?
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: a.b.meliss
content:
<p>I want to move / sort the bookmarks on the startscreen / homescreen of firefox like in Google Chrome. Is it possible to do so? </p>


created: 2021-03-21T09:36:44-07:00
updated: 2021-03-21T13:38:13-07:00
title: HD video on FireFox
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400276;1400279;
creator: Rosekeller74
content:
<p>FireFox tells me that I do not have the latest hd video (plugin) . When I click on download, Avast pops up (I do not use Avast) and it says "download. How can I get the latest hd video plugin for FF . I am having problems viewing some videos. Thank you for any advice. </p>


created: 2021-03-21T09:22:44-07:00
updated: 2021-03-21T12:46:30-07:00
title: my sync account has been locked
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400258;
creator: mahmoodfeiz
content:
<p>My email address has been temporary unavailable to receive the security code. Its now available but locked for security.  </p><p>"The confirmation email we sent to ...@yahoo.com was returned and we’ve locked your account to protect your Firefox data." </p><p>what should i do? </p>


created: 2021-03-21T08:50:14-07:00
updated: 2021-03-21T08:50:14-07:00
title: Additional Custom A4 Size Page for printing
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: jiteshpandey
content:
<p>After upgrading to Firefox version 82 the printer is having a customized A4 option which is 0.01 mm smaller than actual A4 size, which is making the printer to print A4 portrait in landscape. </p>


created: 2021-03-21T08:30:28-07:00
updated: 2021-03-21T11:49:11-07:00
title: How close network connections when Firefox or tab closed
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400203;1400204;1400207;1400225;1400239;
creator: sjkpublic
content:
<p>Firefox goes to a website.   I use netstat at a command prompt and see a number of open connections for that website.    I close Firefox and wait 10 seconds.   I then run netstat again and the network connections for the website are still open.   How do I configure Firefox to close network connections when I close the tab or when I exit Firefox? </p><p>Thank you, </p><p>Stan </p>


created: 2021-03-21T08:24:54-07:00
updated: 2021-03-21T08:24:54-07:00
title: Disabling updates
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: tajz1
content:
<p>Hi, </p><p>I am using 86.0.0 on W10. How do I get rid of automatic updates ? [without digging registry, policies JSON files, and bowels] </p><p>Why isn't it possible to do that from Menu-&gt;Options ? </p>


created: 2021-03-21T08:14:11-07:00
updated: 2021-03-21T08:43:31-07:00
title: Homepage issue
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400202;
creator: c_kording
content:
<p>Hi, I have a weird issue with firefox upon the initial launch. When I turn on the computer and click on the firefox icon, it shows microsoft bing then I close that tab and I'm back to the firefox homepage on the next tab. It's like somehow it's merged with firefox and I tried adjusting the settings and nothing works. </p>


created: 2021-03-21T08:03:38-07:00
updated: 2021-03-21T08:03:38-07:00
title: some sites print gibberish and not correct
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: lynxx54
content:
<p>We have two computer and use firefox.  Some sites when you print something it will print gibberish and not english. If you go to (<a href="HTTPS://tasteofhome.com/recipes/lemon-lover-s-pound-cake/print" rel="nofollow">HTTPS://tasteofhome.com/recipes/lemon-lover-s-pound-cake/print</a>) and print the recipe it displays the recipe correctly on screen and prints nothing but gibberish. The jpg is a picture of what the document looks like printed and the png is the display from the print command button on website(to print recipe). </p><p>Any thoughts on this? lynxx54 </p>


created: 2021-03-21T07:09:53-07:00
updated: 2021-03-21T09:09:15-07:00
title: Parsing Error: undefined entity, Line Number 744, Column 15.
tags: desktop;fix-problems;windows-10;firefox-850;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400198;1400208;
creator: kiernan1
content:
<p>Firefox won't load. I'm getting a Parsing Error: undefined entity, Line Number 744, Column 15. I have uninstalled Firefox and reinstalled but it still won't work. How do I fix this? </p>


created: 2021-03-21T07:06:47-07:00
updated: 2021-03-21T08:25:56-07:00
title: Not previous session restored
tags: desktop;tabs;windows-10;firefox-860;
product: firefox
topic: tabs
locale: en-US
answers: 1400195;
creator: la.sardegna2011
content:
<p>On start-up Firefox restores (or opens) the last session before I closed Firefox. Or so it is configured. However, since -at least- a month Firefox seems to open the session that it opened the last time and not the session before turning the browser off. I threw out a lot of tabs and rearranged them, but on the next startup everything is exactly as it was before I changed things. This is very frustrating. Why is Firefox not opening the last session that was open (and how it is configured), but a previous one? </p>


created: 2021-03-21T07:04:08-07:00
updated: 2021-03-21T09:58:04-07:00
title: Webgl
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400197;1400215;1400217;
creator: babut.michel
content:
<p>Webgl doesn't work with webgl.min_capability_mode on true. But, il always comes back to true after reboot ! (W10) An answer ? </p>


created: 2021-03-21T06:54:32-07:00
updated: 2021-03-21T06:54:32-07:00
title: Slow when scrolling graphics
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: asger3
content:
<p>When scrolling or resizing grahics (photos) Firefox is reacting very slowly - takes seconds per move or zoom. Seems like slowness started after 13th of March when version 86.01 was installed. I have tried deactivating Graphics Processor (no improvement) then re-activating (still slow) then changing number of GPUs to use (still slow). Chrome show no slowness on the same sites. This page is an example - when zooming in to read handwriting. <a href="https://www.sa.dk/ao-soegesider/da/billedviser?bsid=181415#181415,30802573" rel="nofollow">https://www.sa.dk/ao-soegesider/da/billedviser?bsid=181415#181415,30802573</a> </p><p>Viewing maps like Google Maps causes no slowness. </p>


created: 2021-03-21T06:54:22-07:00
updated: 2021-03-21T08:40:40-07:00
title: Why I Keep getting Logged out
tags: desktop;cookies;windows-10;firefox-860;
product: firefox
topic: cookies
locale: en-US
answers: 1400176;1400190;1400196;1400200;1400201;
creator: tiger2008vk
content:
<p>If you tried to redirect me to <a href="https://support.mozilla.org/en-US/questions/1319622" rel="nofollow">https://support.mozilla.org/en-US/questions/1319622</a> Then I will say that I didn't find out the option:- •Turn off Always Use Private Browsing Mode  •Turn on Remember My Browsing And Download History  •At the bottom of the page, turn on Clear History When Firefox Closes.  •At the far right, press the Settings button.  •Turn on ONLY Cache and Form And Search History leaving the others off. </p>


created: 2021-03-21T06:33:31-07:00
updated: 2021-03-21T08:05:36-07:00
title: Firfox Browser
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
answers: 1400175;1400189;
creator: khl449
content:
<p>Sehr geehrte Damen und Herren, </p><p>warum kann ich unter Einstellungen/Startseite/benutzerdefinierte Sartseite nicht meine eigene gewählte Startseite nutzen. Der Browser geht immer grundsätzlich auf die Firefox-Startseite egal was ich eintrage. </p><p>Für ein Tipp wäre ich sehr dankbar. </p><p>Mit freundlichen Grüßen </p><p>Lehmann Karl-Heinz </p>


created: 2021-03-21T06:17:37-07:00
updated: 2021-03-21T06:17:37-07:00
title: How to remove timestamp printing at footnote?
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
creator: o.berzoy
content:
<p>Sometimes we use data from e-mail (on smartphone) but have to print and sign "hard copy" and file it. But if You print it next day or even couple hours later, audit will open an "issue" - letter printed (data obtained) later than the procedure was done. </p>


created: 2021-03-21T05:47:54-07:00
updated: 2021-03-21T09:33:52-07:00
title: YouTube / video streaming
tags: desktop;fix-problems;youtube-issue;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400170;1400213;
creator: abhishekgautam8871
content:
<p>As soon as I install the add-ons on my browser YouTube/video stopped working Add-on that I installed are Ublock origin Privacy badger HTTPS everywhere Decentralise and changed some settings to Hardened Firefox YouTube / video stopped working Audio and video and DRM are allowed on Firefox still facing issues any suggestions I experienced this on popos, Linux mint also but haven't got any solution Now on zorin os </p>


created: 2021-03-21T04:21:38-07:00
updated: 2021-03-21T14:21:19-07:00
title: Screenreader Bug with Netflix alerts Since 86.0.1 update
tags: desktop;websites;escalate;windows-10;bug_1;readermode;netflix;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1400214;1400280;1400293;
creator: TechHorse
content:
<p>Hello, I am a screenreader user and since updating to Firefox 86.0.1 (64-bit) I have encountered a serious bug on Netflix that is very easy to reproduce, even for those who don't normally use screenreaders. Serious in the sense of making the site unusable once it hits. It happens with both the screenreaders I use, Windows Narrator and Non-Visual Desktop Access. </p><p>I am first wondering if this is an already known bug, and whether it happens for anyone else? </p><p>Basically on Netflix if you do something to cause an informational alert (such as adding a film to your list), then this alert is read out over and over. You then can't hear anything else such as a plot synopsis, or if you move to a different button you won't hear information about what button it is, as the SR just keeps re-stating the alert. The looped alert keeps playing even after you start watching a film or show. As I say, the site becomes unusable. </p><p>Whereas in older versions of FF such alerts would be read just once and that was it. </p><p>To reproduce: Start a screenreader (Windows Narrator can be toggled on and off with ctrl+win+enter). Go to the Netflix website (you may need an account and to be logged in). Pick any film or series tile, and do something like press the 'add or remove the item from your list' button. Or press it's 'rate thumbs up / down' button. </p><p>You will now hear something along the lines of 'alert: item was added to your list' repeated over and over. </p><p>Another example is to start watching a show with a skippable intro (such as Homeland for example). You will hear 'alert: press the S key to skip the intro' repeatedly. </p><p>As I say above, in older FF such alerts were read out just once. </p><p>So, is this a known issue? </p><p>Thanks for reading. </p>


created: 2021-03-21T04:01:22-07:00
updated: 2021-03-21T08:10:02-07:00
title: Firefox freezes randomly when interacting with forms and opening new windows
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400177;1400191;
creator: nlkonovalenko
content:
<p>So, for about a month or so now I have been experiencing random freezing in Firefox on my home PC running Windows 7 (I know it's outdated, it's by choice). I'm pretty certain it started after a specific update, but at this point can't tell which one. </p><p>Here's the behavior itself: </p><p>Firefox completely freezes and soon after the window turns white and a 'Firefox stopped responding' dialog pops up. After I close Firefox, I am able to restart it normally. However, at restart, it says 'Oops, there was a problem restoring your session' but then successfully restores the session if I click the button or select the option from the History menu (however, this does not always pop up - see the 'what I tried section'). </p><p>When it happens: </p><p>1) When interacting with input forms such as login and password forms. Seemingly happens more often with forms that have previous input saved for them, but I'm not sure. </p><p>2) When opening new windows (notably NOT new tabs) such as when opening a private browsing window, bookmarks window, download history window or when using the picture-in-picture option on Youtube. </p><p>How frequently it happens: </p><p>The frequency appears to be random and not specific to any website. It most often seems to hapen after about an hour of browsing, but can also happen immediately at restart or go longer without freezing. Interestingly, disabling Ublock Origins seems to dramatically decrease the frequency of freezing, but does not eliminate it completely. </p><p>What I've tried so far: </p><p>1) Looking for problematic extensions. Running in safe mode seems to prevent the issue, so I started disabling extensions one by one. Ultimately though, even with all extensions disabled outside of safe mode, the issue persists. As noted above, it seems to freeze less often when Ublock Origins is disabled. </p><p>2) Tracking memory and CPU usage. Nothing abnormal there - I have 16 GB of memory and Firefox rarely goes over 5. </p><p>3) Refreshing Firefox. This did nothing except cause the 'Oops, there was a problem restoring your session' tab to first start appearing. Before the refresh that didn't used to happen at restart. </p><p>4) Disabling hardware acceleration. No effect. </p><p>5) Removing bookmarks. I had a very large number of bookmarks saved so I deleted a bunch of them. No effect. </p><p>6) Deleting the places database. No effect. </p><p>7) Deleting the session restore files. This has been the most interesting option. Deleting the session restore files DID stop the freezing... until it came back again in a couple of days. Interestingly, when it first came back it was not accompanied by the 'Oops, there was a problem restoring your session' message at first, but eventually that started appearing too. This gave me the thought today that perhaps this is caused by a website somehow 'corruping' the session data. I was going to delete the session restore files again and start looking for the offending website, but puzzlingly, this time deleting the files did not stop the freezing. </p>


created: 2021-03-21T03:51:37-07:00
updated: 2021-03-21T03:51:37-07:00
title: Change default keyboard shortcuts
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: mitch13
content:
<p>I need to change or disable some default keyboard shortcuts, specifically: alt + left arrow and alt + right arrow.  As I use both OS X and Windows 10, editing text while in Firefox on Windows can be ... "extremely frustrating".   </p><p>Compounding this is that different sites seem to have different text editing shortcuts, and the fact that I'm just never going to use alt + arrow keys to traverse page history (I mean who does?!?).   </p><p>So how do I change / disable default keyboard shortcuts?  Yes, I've already searched. </p>


created: 2021-03-21T01:52:58-07:00
updated: 2021-03-21T12:21:41-07:00
title: The problem with firefox
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400163;1400164;1400252;
creator: guestv536
content:
<p>Always when im open the browser i can see the crash message then i always need to join to my accounts! Help me please! I dont want to install Opera or Google Chrome! I love this browser </p>


created: 2021-03-21T01:13:34-07:00
updated: 2021-03-21T14:27:20-07:00
title: Tabs Restore not reliable
tags: windows-7;desktop;tabs;firefox-860;firefox-8601;
product: firefox
topic: tabs
locale: en-US
answers: 1400296;
creator: Vicr
content:
<p>FF frequently fails to restore tabs losing all my previous work before I've finished. It's very annoying and frustrating. In search help the answer is not simple to understand. Please tell me, what is sessionstore and where can it be found?  Why is there not a button to fix this problem? If sessionstore gets corrupted frequently as mine seems to (according to the answer) why not have a sessionstore back-up and a routine to correct the problem or at least easily recover from the corruption? </p>


created: 2021-03-21T00:24:50-07:00
updated: 2021-03-21T00:24:50-07:00
title: Text on Firefox looks... old
tags: desktop;customize;windows-10;font;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: theundeadbowman
content:
<p>Is there any way to change the text on Firefox? I've tried changing the font in settings, but it doesn't help. Two images are attached, the first one is what it looks like on Firefox and the other is what it looks like on Brave </p>


created: 2021-03-20T22:39:46-07:00
updated: 2021-03-20T22:39:46-07:00
title: Do Not Track only when Firefox is set to block known trackers
tags: windows-7;desktop;privacy-and-security_1;firefox-790;
product: firefox
topic: privacy-and-security
locale: en-US
creator: keylonta
content:
<p>For the <em>Send websites a "Do Not Track" signal that you don't want to be tracked</em>, one of the options is "<em>Only when Firefox is set to block known trackers</em>". </p><p>How do I set Firefox to block known trackers? How do I set Firefox to not block known trackers? </p><p>Is having Enhanced Tracking Protection ON the same thing as having Firefox set to block known trackers? So if I turn OFF Enhanced Tracking Protection, Firefox will no longer be set to block known trackers? </p>


created: 2021-03-20T22:12:20-07:00
updated: 2021-03-20T22:12:20-07:00
title: FF 86 blocks non standard port
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: dafi
content:
<p><strong>This address is restricted</strong> </p><p><em>This address uses a network port which is normally used for purposes other than Web browsing. Firefox has canceled the request for your protection.</em> </p><p>I gather this feature has been there for sometime but I have not seen it before Ver 86. I frequently use non standard ports for IoT devices etc. I found some info on forums regarding installing a network.security.ports.banned.override entry in the config but this did not work. It also implies I have to list each port. I would prefer to unblock ALL ports. </p>


created: 2021-03-20T21:33:17-07:00
updated: 2021-03-21T09:56:12-07:00
title: Enhanced Tracking Protection Custom Cookie settings
tags: windows-7;desktop;privacy-and-security_1;firefox-790;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400216;
creator: keylonta
content:
<p>The Custom settings for "Enhanced Tracking Protection" have the following options available for blocking Cookies: </p><p>1. Cross-site and social media trackers 2. Cookies from unvisited websites 3. All third-party cookies 4. All cookies </p><p>If I have Cookies set to block "2. Cookies from unvisited websites", does this mean it will block "Cookies from unvisited websites", including "Cross-site and social media trackers"? </p><p>If I have Cookies set to block "3. All third-party cookies", does this mean it will block "All third-party cookies", including "Cookies from unvisited websites", and "Cross-site and social media trackers"? </p><p>If I have Cookies set to block "4. All cookies", does this mean it will block "All cookies", including "All third-party cookies", "Cookies from unvisited websites", and "Cross-site and social media trackers"? </p>


created: 2021-03-20T20:04:15-07:00
updated: 2021-03-20T20:21:22-07:00
title: Gmail on FIrefox
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1400123;1400125;
creator: feldermaus
content:
<p>Thank you for your help.  Whenever I try to login to my gmail account from FireFox I am blocked and get the email: "Someone just used your password to try to sign in to your account. Google blocked them, but you should check what happened." It's very frustrating because it forces me to use chrome :( Any advice would be highly appreciated.  </p><p>Details: Win10, I use privacy badger and Ublock Origin but I tried turning them off at no avail. </p>


created: 2021-03-20T19:36:40-07:00
updated: 2021-03-20T20:39:28-07:00
title: Picture in picture does not work
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400128;
creator: mace2
content:
<p>I have a streaming video which does not provide the option to place the video in picture in picture. Is there a type of video that plays in FF but that doesn't work in picture in picture option? </p>


created: 2021-03-20T18:44:59-07:00
updated: 2021-03-21T14:24:12-07:00
title: download stops
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1400165;1400187;1400194;1400285;1400288;1400290;1400295;
creator: anappi347
content:
<p>im trying to install a 25 gb file zip and when it gets to 5,7 gb it stops now i've done a research and every one says about:config so when i go to see this i get pages not error, pages so i din't understand how to make it appear please help me </p>


created: 2021-03-20T18:37:16-07:00
updated: 2021-03-20T20:21:49-07:00
title: Firefox having issues
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400124;1400126;
creator: sinyala
content:
<p>Over time Firefox gets worse and worse with various websites. I reset it and it's fine for a while, but then it gets worse again. Links won't work, things don't open, etc. when they will with Safari. I don't like Safari and I'd rather keep using Firefox, but not if it's going to do this. Any thoughts? </p>


created: 2021-03-20T17:57:12-07:00
updated: 2021-03-20T20:28:24-07:00
title: Secure Connection Failed to https://mybenefitwallet.com/ -- Linux only. No problem in Windows FF
tags: linux;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400114;1400127;
creator: mkg2
content:
<p>I am unable to access <a href="https://mybenefitwallet.com/" rel="nofollow">https://mybenefitwallet.com/</a> from Firefox 86.0.1 on Fedora Linux. Same Firefox in Windows works just fine. The error I get when accessing that site is: </p><p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://mybenefitwallet.com" rel="nofollow">mybenefitwallet.com</a>. Cannot communicate securely with peer: no common encryption algorithm(s). </p><p>Error code: SSL_ERROR_NO_CYPHER_OVERLAP </p>


created: 2021-03-20T17:07:20-07:00
updated: 2021-03-20T17:07:20-07:00
title: Firefox 86.0.1 has major problems with the newly intgrated Facebook & Instagram
tags: desktop;websites;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
creator: NormG1
content:
<p>Firefox has major problems logging into Instagram. Keep getting logged out and told to wait 24 hours to get back into my account. My account is 100% secure. </p>


created: 2021-03-22T16:49:34-07:00
updated: 2021-03-22T16:49:34-07:00
title: Bookmarks Toolbar
tags: desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: bwfairhall
content:
<p>Suddenly today my bookmarks toolbar has disappeared. The symbol is there, and I can see the List of Bookmarks but the actual toolbar is not in view along below the main menu. How can I restore it, please? </p>


created: 2021-03-22T16:06:07-07:00
updated: 2021-03-22T16:32:08-07:00
title: Getting "Corrupted Content Error" trying to log into Gmail
tags: desktop;websites;windows-10;firefox-5602;firefox-560;
product: firefox
topic: websites
locale: en-US
answers: 1400571;1400577;
creator: Kaelkitty
content:
<p>I have an urgent problem.  I am about to loose access to my existing primary and secondary emails, as i have been forced to try to change to a new email provider.  I set up with Gmail and it was working fine until I updated windows on the 20th.  Now I cannot log in I get the following error massage: </p><p>Corrupted Content Error The site at <a href="https://mail.google.com/mail/u/0/?pli=1" rel="nofollow">https://mail.google.com/mail/u/0/?pli=1</a> has experienced a network protocol violation that cannot be repaired. The page you are trying to view cannot be shown because an error in the data transmission was detected. Please contact the website owners to inform them of this problem. </p><p>I have searched online and deleted my google cookies and cleared my cache without effect.  I am getting desperate to get this fixed.  My new ISP does not provide email addresses but I need two of them one for myself and one for my mother.  I have been told that my existing emails my be deleted as early as 30th March  2021.  I have been trying to get these new emails in place for nearly three months and I feel like this is the last straw. </p><p>I know I am using an old version of Firefox, but I need to keep my old style extensions as I use them to help me with my visual disability. </p><p>Yours Desperately, Kaelkitty </p>


created: 2021-03-22T14:30:30-07:00
updated: 2021-03-22T15:13:33-07:00
title: As of 86.0.1 for Linux, Home prefs>New tabs won't stay set on Blank Page...
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400555;1400558;
creator: budo
content:
<p>For some time now, Firefox browser for Linux keeps adding 2 URLs for Firefox to Prefs&gt;Privacy&amp;Security&gt;Permissions&gt;Warn when sites try to install add-ons&gt;Exceptions, even when Remove All Websites is selected, and saved.  That is annoying enough, that you cannot keep these 2-URLs removed; however, as of Firefox for Linux v86.0.1, the Prefs&gt;Home&gt;Home&gt;New tabs won't stay saved on Blank Page, as it always has before.  It just keeps reverting to Firefox Home (Default). Since I run no add-ons or extensions, and have tried help&gt;troubleshoot info&gt;open directory deleted all related prefs.js files, clear startup cache, tried to set form safe mode, refreshed Firefox, and completely purged and reinstalled to experience the same results, it's looking as if this is truly a newly introduced problem with the latest update. I've been searching for the past week, without any luck, to see if anyone else has commented on this new development, and figured it's time I started the thread. Would be nice if both settings issues were resolved once and for all. It's really not too much to expect settings actually stay set when presumably saved. Please help Mozilla... </p>


created: 2021-03-22T13:41:30-07:00
updated: 2021-03-22T13:41:30-07:00
title: New setup but Mac laptop and Mac desktop will not sync
tags: mac-os;desktop;download-and-install_1;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: abhwolf
content:
<p>I downloaded Firefox (86.0.1) on my Mac laptop and on my Mac desktop - both running the Big Sur v 11.2.3 I imported data from Safari and the bookmarks are mostly okay but I did not get the login passwords. I added a few passwords in my laptop but they will not sync to the desktop. I added a profile photo on the desktop but it doesn't show on the laptop. They are both signed in under the same email account in Firefox.  But the syncing isn't working. Help. Alan </p>


created: 2021-03-22T13:14:10-07:00
updated: 2021-03-22T13:14:10-07:00
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: heilmann
title:
Eingabe eines Namens (Pamela Denise) und ich erhalte die Meldung "Kein Verbindungsversuch unternommen: Mögliches Sicherheitsproblem"

content:
<p>Ich habe einen Namen (nämlich PAMELA DENISE) in das Browserfenster eingegeben und erhielt die Meldung "Mögliches Sicherheitsproblem". Wie kann das sein? </p>


created: 2021-03-22T12:45:26-07:00
updated: 2021-03-22T12:59:04-07:00
title: Firefox does not render this web page
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1400531;1400533;
creator: afcorona
content:
<p>Seems syntactically okay, yet page will not load or render.  <a href="https://forums.att.com/conversations/att-internet-email-security/security-page-blank/5fa9ab6f349f7b3e076f6ac3?commentId=60581fcc65be02147c22fe68" rel="nofollow">https://forums.att.com/conversations/att-internet-email-security/security-page-blank/5fa9ab6f349f7b3e076f6ac3?commentId=60581fcc65be02147c22fe68</a> </p><p>AFC </p>


created: 2021-03-22T12:22:29-07:00
updated: 2021-03-22T12:58:58-07:00
title: Malware
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400532;
creator: andre.borth
content:
<p>Hello. </p><p>Daily, my antivirus program tell me, that firefox try to connect to the website <a href="http://www.malwaredomainlist.com" rel="nofollow">www.malwaredomainlist.com</a> </p><p>What does it mean. is this normal? or is this bad for my PC? </p><p>Thanks for answering? </p>


created: 2021-03-22T11:59:27-07:00
updated: 2021-03-22T11:59:27-07:00
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
creator: rhertel
title:
Using Firefox I need RoboForm ADDON task bar to show at bottom of page. It is clicked on but not showing.

content:
<p>Using Firefox I need RoboForm ADDON task bar to show at bottom of page. It is clicked on but not showing.  This happened after using TroubleShooter for a news video not playing issue. </p>


created: 2021-03-22T11:30:33-07:00
updated: 2021-03-22T11:30:33-07:00
title: gmail tab crashes on opening
tags: desktop;tabs;windows-10;firefox-860;firefox-8601;
product: firefox
topic: tabs
locale: en-US
creator: bahangela
content:
<p>Firefox is working fine, except it won't load gmail, and gmail works fine in other browsers.  I get a tab crash message but no opportunity to submit a report.  I copied and pasted the url of the working page from another browser and as before it just crashed while loading. </p><p>I have tried clearing history, refreshing firefox without add ons etc., and running a scan for malware.   </p><p>None of this worked.  Any suggestions appreciated. </p>


created: 2021-03-22T11:05:11-07:00
updated: 2021-03-22T16:20:45-07:00
title: Export Bookmarks
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400524;1400556;1400572;
creator: thespiankyle550086
content:
<p>I actually exported my bookmarks before resetting my password so thankfully i did not lose my bookmarks!!! however i do not have them on my firefox they are on my usb drive is there away to transfer them back to firefox? </p>


created: 2021-03-22T10:17:15-07:00
updated: 2021-03-22T10:20:58-07:00
title: No symbols just text
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400475;1400476;
creator: gymlea1
content:
<p>In the attached image you will see the text, "chevron_left" and "lock_open" which are the names of glyphs that are supposed to be displayed in those positions. This text obscures the actual text of the web-page. It should not be displayed. What do I do to get the glyph to display instead of its name? </p>


created: 2021-03-22T10:16:10-07:00
updated: 2021-03-22T10:32:19-07:00
title: Firefox menu text is way too small after reinstall
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1400484;
creator: douglaspyke
content:
<p><strong>bold text</strong> The addon suggested to fix this appears not to work any more. The size adjustments that I find, do not do anything to make the menu text larger. I need some current assistance, please. A search  only produces responses greater than 4 years old. </p>


created: 2021-03-22T09:56:33-07:00
updated: 2021-03-22T11:00:59-07:00
title: Problemas con la contraseña maestra.
tags: mac-os;desktop;privacy-and-security_1;firefox-860;firefox-8601;
product: firefox
topic: privacy-and-security
locale: es
answers: 1400477;1400503;
creator: manueltrmr
content:
<p>Hola, buenas! </p><p>Llevo mucho tiempo teniendo problemas con Firefox en mi Mac. Resulta que cada dos por tres me pide que introduzca una contraseña maestra que jamás que configurado. De hecho, esta cuenta es nueva y nunca he podido configurar una contraseña maestra. De hecho, accedí con mi cuenta en un PC con Windows y no aparecía ninguna contraseña maestra configurada en mi cuenta de Firefox. </p><p>He encontrado en el soporte de Mozilla que, para cambiar la contraseña maestra en caso de habérseme olvidado, debería escribir una dirección en la barra de búsqueda y pulsar intro. Sin embargo, esa dirección no hace nada, nunca llega a cargar y a veces incluso da error. </p><p>¿Alguien me puede ayudar? </p><p>Muchas gracias! </p>


created: 2021-03-22T09:28:13-07:00
updated: 2021-03-22T09:28:13-07:00
title: Stop remembering last-used printer?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: vesfatica
content:
<p>For years, Firefox did not remember the last-used printer.  That is how I want it to behave. </p><p>As of a couple updates ago, Firefox is remembering the last-used printer.  I don't want that.  I always want "HP LaserJet 1020". </p><p>I have </p><p>print.save_print_settings = false print.printer = HP LaserJet 1020 </p><p>But if I use another printer, print.printer will change </p>


created: 2021-03-22T09:22:12-07:00
updated: 2021-03-22T16:25:43-07:00
title: Blue Tear Drops
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400447;1400530;1400538;1400543;1400545;1400547;1400549;1400550;1400569;
creator: TampaBay
content:
<p>What are the blue tear drops that randomly surround text?  These appeared after a recent update; how to I remove this "feature"? Thanks. </p>


created: 2021-03-22T08:56:52-07:00
updated: 2021-03-22T09:32:45-07:00
title: Unable to search the internet with Google
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400451;
creator: mg13kortum
content:
<p>Suddenly I am no longer able to launch any internet searches.  Using google (normally) or bing I receive one of two messages, "Deceptive site" warning or "Server not found"?????????????????????? </p>


created: 2021-03-22T08:49:12-07:00
updated: 2021-03-22T10:59:24-07:00
title: Recover Encrypted Password After Profile Info Won't Update
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400468;1400481;1400502;
creator: hello105
content:
<p>After restarting Firefox, my saved logins were missing. I tried moving my logins.json file and key4.db file to my new profile folder, many times, but it does not update my saved passwords on Firefox. I have no other way of accessing my Protonmail account, but I do have the logins.json file with the encrypted password - I just don't have a way to decrypt it. Any help would be much appreciated! I've followed the instructions on the article to import data from an old profile and nothing has worked, all of my old profiles are gone now (I tried using the terminal to restart Firefox with the old profiles but it still didn't work) but I have the original logins.json and key4.db files on my computer. </p>


created: 2021-03-22T08:34:17-07:00
updated: 2021-03-22T09:04:00-07:00
title: Lying piece of shit dimrats
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1400442;
creator: glentrivers
content:
<p>At what point in your lives did you decide to become piece of shit liars and traitors in service of the dimrat party? </p>


created: 2021-03-22T08:26:21-07:00
updated: 2021-03-22T08:26:21-07:00
title: Unable to login with corporate PKI smart card after certificate renewal
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: maurice11
content:
<p>After the certificates on my corporate PKI smart card were renewed, I am no longer able to login to any of the web sites that used to work before. </p><p>The error I get in Firefox is: </p><p>An error occurred during a connection to XXXXXXXX. SSL peer was unable to negotiate an acceptable set of security parameters. </p><p>Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT </p><p>This used to work fine before the certificates on my smart card were renewed. </p><p>The DLL file that accesses my smart card is loaded and functioning properly in Firefox under Security Devices. </p><p>In Chrome, everything still works fine, only Firefox is failing. </p>


created: 2021-03-22T08:05:35-07:00
updated: 2021-03-22T08:05:35-07:00
title: Raleway font does not display correctly
tags: windows-7;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: MartyJames
content:
<p>I first asked about this problem last year [<a href="https://support.mozilla.org/en-US/questions/1297372|in" rel="nofollow">this thread</a>] but still haven't been able to solve it. </p><p>The popular web font Raleway never displays correctly on any site and always looks very thin with strange antialiasing. (See attached image.) </p><p><strong>Things I tried which didn't work:</strong> • Changing "use hardware acceleration" setting and restarting Firefox • Changing the "fonts and colors" setting "Allow Web Sites To Choose Their Own" • Updating my graphics card (there have been no new updates since 2013) </p>


created: 2021-03-22T07:50:33-07:00
updated: 2021-03-22T10:26:33-07:00
title: YouTube videos are incredibly stuttery.
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400482;
creator: Bat_Er_Up
content:
<p>This started today, I wanted to watch YouTube videos today and they were stuttering like crazy. Every 2 seconds it'd stop and start again and there was no buffering so I am sure it is a FireFox problem. Will this be patched? </p>


created: 2021-03-22T07:17:45-07:00
updated: 2021-03-22T11:02:21-07:00
title: Firefox Spinning Colorwheel on MacOS
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400485;1400504;
creator: terryfrum
content:
<p>I am running the current version of Firefox 86.0.1 and MacOS  Big Sur 11.23.  More often than not when trying to open a webpage I get the spinning colorwheel and the page does not load, after about 5 minutes the spinning colorwheel goes away and Firefox is dead.  I must kill it and restart.  This also happened frequently before the latest MacOS update. </p>


created: 2021-03-22T07:09:50-07:00
updated: 2021-03-22T16:25:33-07:00
title: Bitdefender Online Threat Prevention blocking Firefox from making suspicious connection
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400425;1400434;1400437;
creator: carter39
content:
<p>“Firefox.exe attempted to establish a connection relying on an unmatching security certificate to <strong>gitcdn.xyz</strong>. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.” </p><p>Does anyone know what this is about?  Thanks. </p><p>Carter </p>


created: 2021-03-22T07:04:31-07:00
updated: 2021-03-22T10:45:19-07:00
title: Very old information (such as bookmarks) is synchronized after reinstalling
tags: desktop;sync;windows-10;firefox-860;
product: firefox
topic: sync
locale: en-US
answers: 1400490;1400496;
creator: liujiahao1558
content:
<p>Hi, Due to some problems I uninstalled Firefox and reinstalled it today. I'm pretty sure I clicked the sync button before uninstalling. However, when I reinstalled and logged in, the data from years ago was synchronized to my laptop instead of the latest data. Fortunately, Firefox on my iPad still has the latest data. What should I do now to sync Firefox data from the iPad to the laptop Firefox? Cheers. Martin </p>


created: 2021-03-22T06:57:14-07:00
updated: 2021-03-22T06:57:14-07:00
title: Perdi as senhas e bookmarks
tags: mac-os;desktop;download-and-install_1;firefox-860;firefox-8601;
product: firefox
topic: download-and-install
locale: pt-BR
creator: navdragoni
content:
<p>O meu website não estava tocando vídeos inseridos do youtube no firefox. Tentei desistalar e reinstalar o programa pra ver se resolvia: resolveu, mas perdi todos os meus dados do firefox, favoritos, senhas e extensões. Eu estava logado e sincronizado, acreditei que as coisas seriam restauradas automaticamente, como o chrome faz. Dá pra recuperar alguma coisa? </p><p>Estou no mac os 10.15 catalina. </p>


created: 2021-03-22T06:44:52-07:00
updated: 2021-03-22T06:51:03-07:00
title: Frissítés
tags: desktop;customize;windows-10;firefox-720;
product: firefox
topic: customize
locale: hu
answers: 1400417;
creator: xAndersen
content:
<p>Ez a leggylaázatosabb eljárás amióta a Windows 10 létezik, megfosztani a felhasználót a szabad akaratától. Kényszerített frissítések, amiket az adott processzor már nehezen kezel. Állandó felugró figyelmeztetések a frissítésre. Elkövettem egy hibát, mert TV nézésre akartam használni a Mozillát, frissítettem. Továbbra sem játszik le semmit, de azóta bosszant a kötelező frissítéssel. A Chrome persze működik és nem erőszakolja rám ami nem kell. Miért kell Bill Gates hátsója után menni? Kérem azt a beállítást, mit és hol kell átírni, hogy csak akkor akarjon frissíteni, amikor ÉN akarom és ne legyenek felugró ablakok. Felhasználó vagyok, nem idióta, Kérném, ne nézzék hülyének a felhasználókat, mint a Microsoft. A gép van értem és nem fordítva. </p>


created: 2021-03-22T06:41:47-07:00
updated: 2021-03-22T15:14:12-07:00
title: Firefox not printing - No Suitable paper - Custom 0x0mm
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400506;1400559;
creator: richthespoof
content:
<p>86.0 - Mozilla Firefox for Ubuntu canonical 1 Not sure when it started being a problem, it could have been a recent upgrade or an older one. </p><p>Firefox won't print anymore. It sends the page to the printer (Dell 1355cnw) but it sends the wrong page size info. The printer asks for paper - Custom 0x0mm - to continue printing - which I obviously can't supply.  </p><p>I have checked that I've selected the correct page size (A4) and orientation (Portrait) in Firefox, but even though A4 is selected it still turns up as - custom 0x0mm - at the printer. </p><p>I have used both the new inbuilt printer dialogue and the system dialogue (Elementary OS). </p><p>about:support - lists the paper size as  print_paper_id	  iso_a4_210x297mm print_paper_height  11.6945 print_paper_width	 8.26378 </p><p>but the printer is obviously not getting that information correctly  </p><p>I've tried "Reset Firefox printer settings"  - <a href="https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox" rel="nofollow">https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox</a> Still no luck </p><p>I can print from all other programs.  </p><p>Printing to file "save to PDF" and then printing the resulting pdf is my work around at the moment but I'd rather have it working properly, and printing directly from Firefox </p>


created: 2021-03-22T06:01:33-07:00
updated: 2021-03-22T06:14:58-07:00
title: paperclip attachments not working
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1400408;
creator: kwisniewski
content:
<p>Don't understand why I can not get a simple response and fix for issue that "paper clip attachments stop working". I used firefox in safe mode and attachments paper clip works, so, why did it stop working when I'm using is normally? Very frustratiing. </p>


created: 2021-03-22T05:45:29-07:00
updated: 2021-03-22T06:31:14-07:00
title: FF repeatedly wants permissions to Install Helper Tool on startup.
tags: mac-os;desktop;download-and-install_1;firefox-850;
product: firefox
topic: download-and-install
locale: en-US
answers: 1400411;
creator: ksmith6
content:
<p>Version 85.0.2 (64-bit) Upon every startup, FF asks for my system login permissions to install a helper tool, to which I have reluctantly done but it seems to not install anything different yet continues each time to prompt the Helper Tool install.  What is the Helper Tool?  I can't find any info about it.  How do I turn off the prompt? </p>


created: 2021-03-22T05:30:13-07:00
updated: 2021-03-22T05:30:13-07:00
title: Default connections
tags: desktop;privacy-and-security_1;windows-81;firefox-860;firefox-8601;
product: firefox
topic: privacy-and-security
locale: en-US
creator: benjamin.perdeck
content:
<p>At starting Firefox, it connects within seconds to one of the <a href="http://googleusercontent.com" rel="nofollow">googleusercontent.com</a> IP addresses. It can be seen when, on Windows PC, calling  <em>perfmon /res</em> see attachment </p><p>'<strong>Please help to prevent  internet == google'</strong> </p>


created: 2021-03-22T05:29:52-07:00
updated: 2021-03-22T10:35:08-07:00
title: Redirect HTTP to HTTPS when trying to access local devices on LAN
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400489;
creator: chris370
content:
<p>I am using Windows 10 and trying to use Firefox to log on to a Foscam IP camera on my LAN using its IP address 192.168.1.146.  Firefox changes this to https://192.168.1.146.  The IP camera does not accept a log on using HTTPS - only HTTP. I cannot see why this has started happening today - it worked OK yesterday when I installed the IP camera.  Does anyone have any ideas how to stop this problem happening, please? </p>


created: 2021-03-22T05:05:07-07:00
updated: 2021-03-22T05:05:07-07:00
title: Loading videos/ads causes PC to momentarily freeze (YouTube, Twitch, Twitter)
tags: desktop;fix-problems;windows-81;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
creator: joshabrogena
content:
<p>Hi so I noticed recently that Firefox would cause my PC to momentarily freeze when it's loading videos, usually ads on YouTube, but I saw this happening on Twitch and sometimes Twitter as well. This has never been a problem and just started at most just a month ago </p><p>I searched around and saw that those who had kind of a similar problem were able to solve it by setting media.av1.enabled to false, or by clearing their cache. I did both and the problem persists. I also tried disabling my anti-virus' active protection settings to no avail. Another solution I found was to create a fresh profile but I'd like to see if there's anything else I can try before doing that. Perhaps a reinstall? </p><p>The only Add-on I have left is BetterTTV, no ad blockers of any sort. tia </p>


created: 2021-03-22T04:45:03-07:00
updated: 2021-03-22T10:57:36-07:00
title: crash stampa pagina web
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400407;1400501;
creator: edicolaricevitoria.lupiae
content:
<p>Nonostante ho disinstallato e reinstallato e provato in modalità provvisoria il problema persiste. Vi invio ID segnalazione del crash bp-7945bba9-d1e0-478e-b2d0-d74c60210322 Cordiali Saluti. </p>


created: 2021-03-22T04:02:00-07:00
updated: 2021-03-22T04:02:00-07:00
title: No permission to save data entered into CRM.
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: andaresemoradias
content:
<p>I work with a CRM, I'm having problems, but only in firefox (browser that + use) is not allowing to save the notes that I insert. I have to open other browsers on the same page, paste the text and click the "save" button. How to fix this problem, I deduce that it is settings. It was after updates to Firefox that this started happening. </p>


created: 2021-03-22T04:00:26-07:00
updated: 2021-03-22T10:00:54-07:00
title: How to Hide the Mute Icon?
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1400464;
creator: clarence.hl.liu
content:
<p>I really dislike the mute icon showing on a tab when it's muted. Is there a way to keep a tab muted but not show this icon? This is actually the default functionality on Chrome and I believe this is much better design. </p><p>This is because the muted tabs are usually my pinned tabs, and these tabs are small when pinned. So when I go to click them I more often than not inadvertently click the mute icon and end up unmuting it, when I actually want to select the tab. Things like Rocketchat, Emails, things I use the most but also are usually work related and would be very annoying if I had unmuted. </p><p>If there's no way I really hope this can be a option, whether to show or hide the mute icon. </p><p>PS: Btw it's important to show which tabs are making sound, but I don't think I've ever thought to myself I really wish I had sound from "x" tab, but I wonder which one is muted. If I wanted sound from a tab, I'm on it, and if I don't hear sound I check if the tab is muted, simple. </p>


created: 2021-03-22T03:27:12-07:00
updated: 2021-03-22T10:02:15-07:00
title: Older than 6 month history disappeared
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1400400;1400465;
creator: Altervan
content:
<p>Like I mean there's not even a corresponding tab for it. Last tab is October 2020 and then nothing. It was there just a week ago and now it's gone. What's more importantly - with it gone all the browsing info older than October of the last year, and there were a lot of important data. Questions: a) Could it be restored, given that I didn't delete nor did I modify the places.sqlite file? I mean I'm not sure it keeps its revisions history, right? b) Any ideas why did it happen? (And how to prevent it from happening in the future) I mean it's not like there's no history older than six month, it's the entire tab missing completely, that's what puzzling me. I've tried to use tools which view FF history independently to double-check it's not just the browser and yep - there's nothing older than exactly current date minus half a year. Anything older than that is completely missing. On a side note, I really hope FF will implement browsing history export in HTML or TXT; Right now it's just bookmarks and it's a bit inconvenient. </p><p>FF version: 86.0.1 (64-bit) </p>


created: 2021-03-22T03:06:09-07:00
updated: 2021-03-22T10:20:04-07:00
title: Cerré la ventana que pregunta por notificaciones.
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: es
answers: 1400459;1400467;1400472;1400473;
creator: Enzuwu
content:
<p>Cuando me preguntó, la cerré y ahora no me vuelve a salir y quiero notificaciones en esa web. En "información del sitio" me dice que no hay permisos especiales y en "Config - Permiso de notificaciones" no me aparece ninguna solicitud para activar. Mi pregunta es: ¿Hay alguna forma de forzar a que me vuelva a preguntar o añadir manualmente una web? </p><p>Gracias. </p>


created: 2021-03-22T02:59:56-07:00
updated: 2021-03-22T09:54:58-07:00
title: Firefox guarda contraseñas pero no inicios de sesión
tags: desktop;privacy-and-security_1;windows-10;firefox-860;firefox-8601;
product: firefox
topic: privacy-and-security
locale: es
answers: 1400461;
creator: mk12u1406
content:
<p>Desde que he formateado mi ordenador y reinstalado Firefox tengo un problema al guardar los inicios de sesión. Aunque Firefox guarde mis contraseñas y me aparezca el autocompletar, no parece guardar ningún inicio de sesión aunque la página lo permita. Por ejemplo, cada vez que entro en gmail tengo que realizar la autentificación en dos pasos desde mi móvil, confirmando que soy yo, a pesar de que siempre marque la opción "no volver a preguntar en este navegador" desde Firefox. Lo mismo me pasa con Whatsapp Web, donde marco "mentener sesión iniciada", pero cada vez que entro tengo que escanear el código QR y en la aplicación móvil me aparece como que un dispositivo nuevo ha iniciado sesión. </p><p>Gracias </p>


created: 2021-03-22T02:58:56-07:00
updated: 2021-03-22T02:58:56-07:00
title: Pagina web carga correctamente en otros exploradores menos en Firefox
tags: desktop;websites;windows-10;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: es
creator: mediacomponentes
content:
<p>Hola, </p><p>He creado un e-commerce, en woocommerce, recientemente he visto que experimento un error de carga unicamente en Firefox. </p><p>El error es el siguiente: </p><p>La pagina tiene un listado de categorias al lado de imagenes de productos, es un widget,he revisado bastante documentación y hablado con el desarollador del tema, pero sigue dando el mismo fallo. </p><p>Cuando entras por primera vez, se ve correctamente, despues de navegar un rato, cunado vuelves a la pagina de inicio, el error aparece. </p><p>Os dejo captura de imagen. </p><p>Un saludo y gracias por anticipado. </p><p>las web es: <a href="http://mediacomponentes.es" rel="nofollow">mediacomponentes.es</a> </p>


created: 2021-03-22T02:38:01-07:00
updated: 2021-03-22T13:30:45-07:00
title: Deleting an address from the drop down address bar.
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
answers: 1400488;1400526;1400529;1400544;
creator: burnel15
content:
<p>This does not work and hasn't for a while. </p><p>"Clearing a single item from the address bar history </p><pre>   To clear a single item in the address bar history, type or paste enough text for Firefox to show the item in the drop-down. </pre> <pre>   Press the ↓ down arrow key or move the mouse, to highlight the browsing or Search history entry to delete.    To clear the highlighted item, hold down the Shift key and press Delete on your keyboard." </pre> <p>Surely there must be a simple way to do this? </p>


created: 2021-03-22T02:31:51-07:00
updated: 2021-03-22T02:31:51-07:00
title: Facebook container not working
tags: mac-os;desktop;customize;firefox-860;firefox-8601;
product: firefox
topic: customize
locale: en-US
creator: rick.schultz
content:
<p>I can't get the container to work, specifically Facebook container, but I am unable to get any container to work also.  I have an iMac Mini that I just recently reset and updated to the lastest version of Catalina.  It works on my older iMac mini and works on my windows 10 laptop.  Any suggestions? </p>


created: 2021-03-22T02:26:15-07:00
updated: 2021-03-22T10:47:13-07:00
title: In Windows 10 20h2 version the config setting for firefox is not working
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400498;
creator: rasshuniverse
content:
<p>In Windows 10 20h2 version the config setting for firefox is not working while in Windows 7 and lower versions of Windows 10 it is working fine. The settings in js file and cfg file is correct but still it is not working in Windows 10 20h2 version. It is observed that everytime the firefox is launched it is generating new ffm.js and ffm.cfg file. If we try to edit this ffm.js file still it is not taking the updated values. it again regenerated the file. Can you please help in resolving this issue? </p>


created: 2021-03-22T02:05:31-07:00
updated: 2021-03-22T13:09:20-07:00
title: No credit cards remembered in v86?
tags: linux;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400391;1400463;1400535;
creator: emirotin
content:
<p>Hi! </p><p>I'm using FF v86 on Pop_OS! (Ubuntu 20.10), as well as on Android, sync enabled. No credit cards are remembered/autosuggested. </p><p>Under my Privacy settings I can't find the <em>Forms and Autofill</em> section, at all. </p><p>Under <em>about:config</em> all the relevant settings seem to be on: <a href="https://i.imgur.com/tCw6ewJ.png" rel="nofollow">https://i.imgur.com/tCw6ewJ.png</a> </p><p>Not even sure how to proceed. </p><p>Maybe relevant info: I have an external PKCS11 extension managed by the governmental software for ID cards. </p>


created: 2021-03-22T01:48:16-07:00
updated: 2021-03-22T06:41:07-07:00
title: CTRL B for Bold
tags: desktop;customize;
product: firefox
topic: customize
locale: cs
answers: 1400414;
creator: alesrk
content:
<p>I need use CTRL B for bold. In which latest version od Firefox is this possible. I will downgrade, because I think, Firefox creaters don´t understand how important is using CTRL B, CTRL I and CTRL U for text formatting . Alex </p>


created: 2021-03-22T01:42:50-07:00
updated: 2021-03-22T11:11:50-07:00
title: FF ver nyní 86.1 mi nezobrazuje obsah seznam emailu na webu
tags: windows-7;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: cs
answers: 1400419;1400420;1400430;1400432;1400509;
creator: kittbx
content:
<p>Dobrý den, FF mi nezobrazuje na stránce <a href="http://seznam.cz" rel="nofollow">seznam.cz</a> obsah emailové schránky, vždy se objeví, že došlo k chybě a mám se vrátit na <a href="http://seznam.cz" rel="nofollow">seznam.cz</a>. Při prohlížení stránky <a href="http://seznam.cz" rel="nofollow">seznam.cz</a> sice vidím zda mi přišla pošta, ale už ji neotevřu vždy to skončí stejnou hláškou. Tento problém se poprvé objevil na NTB s W10 a nyní už i na PC s W7. Restartování bez doplňků nebo ve zjednodušeném režimu nikam nevede. Dle seznamu není problém u nich, na jiném prohlížeči není problém do schránky ve web rozhraní vstoupit. Mám obavu zda zase nejde o problém se starým profilem jako to bylo dříve se ztrátou všech hesel a přihlašování. Má tento problém ještě někdo? Díky. Jirka </p>


created: 2021-03-22T01:35:55-07:00
updated: 2021-03-22T07:39:52-07:00
title: firefox memory consumption
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: cs
answers: 1400427;
creator: koze1
content:
<p>what is wrong with memory consumption? It makes firefox unusable, lagging, slow as hell. Is it possible to fix it? If not, then I will have to ude another brower. Thank you. PS: screenshot shows memory consumption as shown in browser task manager and windows task manager. </p>


created: 2021-03-22T01:01:00-07:00
updated: 2021-03-22T01:01:00-07:00
title: what does 'Synchronized Tabs' include in the 'Firefox Account' menu on the Windows 10 PC ?
tags: desktop;sync;windows-10;firefox-860;firefox-8601;
product: firefox
topic: sync
locale: en-US
creator: derbokor
content:
<p>Hi, what does 'Synchronized Tabs' include in the 'Firefox Account' menu on the Windows 10 PC ? Almost everything seems ok, except for that. I can't find a comparable synchronization of the displayed 'Synchronized Tabs' list on my iOS iPhone. </p>


created: 2021-03-22T00:31:17-07:00
updated: 2021-03-22T06:49:44-07:00
title: Firefox + Windows 7 : Some tabs/sites crashes regularly
tags: windows-7;desktop;fix-problems;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400401;1400402;1400409;1400410;1400413;1400416;
creator: ArneStockholm
content:
<p>This has been going for a couple of days. </p><p>I have tried starting in safe mode, didn't help. </p><p>I have tried disabling JavaScript, didn't help.  </p><p>Two "main sites" affected, Feedly and Gmail. Feedly had this problem but it disappeared after a while. Now Gmail is having problems. I can move around and read mails but not respond to them. </p><p>Other sites affected "seems" to have in common that they are blog-type, perhaps like WordPress or similar.  </p><p>I have a Windows 10 computer with the same browser setup and there have been no problems there so far. </p><p>The version is 86.0.1 (64-bit). </p><p>I'm not technically advanced so please be gentle with me. </p>


created: 2021-03-21T23:47:42-07:00
updated: 2021-03-21T23:47:42-07:00
title: Firefox unable to connect
tags: mac-os;desktop;other;vpn;possiblevpnproblem;firefox-860;
product: firefox
topic: other
locale: en-US
creator: marx347
content:
<p>every time i disconnect mozilla vpn, firefox then refuses to connect to the internet/server.  i tried safari and tor browsers and they connect just fine.  when first trying to contact support i was directed to the settings cog on mozilla vpn and "click" on get help, there is no "get help" option on mozilla vpn settings!  you may want to correct your support options on the vpn's dashboard.  back to my problem!!  i need to connect firefox to the internet without mozilla vpn for work purposes, if i can't do that i don't work!  if i don't work you get sued!  fix this issue immediately! </p>


created: 2021-03-21T22:59:32-07:00
updated: 2021-03-22T01:05:44-07:00
title: Firefox bookmark.html damaged
tags: linux;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400381;1400382;
creator: zmikymiky1976
content:
<p>Hi guys i'm new in the forum so i have no idea if anybody else allready had my problem,i've tried to fix it myself but i cant seem to get it done. Yesterday i had a problem with my OS linux,and i had to reinstall the system,while i was pretty sure i had all bookmarks saved in an external HD i went straight to a quick format and reinstall of the OS,after installed all the due system update. </p><p>The Problem: </p><p>While i was importing the bookmarks.html i stored in external HD i noticed that nothing was being added in the bookmarks of Firefox,so i tried few times just in case i was doing something wrong but still nothing was being added in the bookmarks,so i tried to import the bookmarks on Tor Browser and the same thing happened nothing was imported. So it came to my mind that the .html file could've been damaged. Now i tried many ways to open the file either in command line or text editor i even tried using libreoffice,in the case of text editor,command line such gedit,pico,nano it loaded the file but it was heavily encrypted,in the case  of libreoffice shortly after i tried to open the file popped up a message telling me that the file was corrupted and libreoffice couldn't read it and stopped. </p><p>I need a solution to either fix the .html file or decrypt it so i can recover the web addresses inside and it would be very bad for me since my bookmarks.html is 3.3Mb large with ALOT of bookmarks inside. </p><p>Can anybody tell me how to? </p><p>Thank you in advance for any help or suggestion that may help me to retrieve my bookmarks. Ludo. </p><p>P.S. OS Linux BackBox 7 up to date along with it latest version of Firefox that update server provides me. </p>


created: 2021-03-21T22:55:00-07:00
updated: 2021-03-22T13:28:04-07:00
title: firefox has no sound
tags: desktop;fix-problems;windows-10;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400542;
creator: cuda70gt
content:
<p>i have used Firefox for years never an issue. </p><pre>3 or 4 days ago the audio stopped working for no reason. the audio works fine on google chrome, Microsoft edge, video files but not on firefox? </pre> <p>autoplay is set to  "allow audio and video"  a youtube video plays but no sound. i did notice if i set autoplay to " block audio video" nothing happened, the video played yet no audio. volume mixer shows Mozilla firefox but no sound. what is going on, this is beyond me. </p>


created: 2021-03-21T22:54:03-07:00
updated: 2021-03-21T23:03:34-07:00
title: restoring my previous Bookmarks after they dissapeared when my laptop crashed
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400371;1400372;1400373;
creator: sleician
content:
<p>restoring my previous Bookmarks, my laptop crashed and would only restart if i ran windows, it stated it wouldn't affect my files, which it didn't ,everything else is there except my bookmarks, which there were 100's of that i would never be able to get again, please tell me it is possible to restore them? and if so, HOW? </p>


created: 2021-03-21T21:58:12-07:00
updated: 2021-03-21T23:05:17-07:00
title: Search-engine removal from the list
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400374;
creator: johankasandarwi
content:
<p>The search-engine called: CDNsearch (from Russia)  cannot be removed !! from the search-engines list. I think that Firefox been hacked !! </p>


created: 2021-03-21T20:14:18-07:00
updated: 2021-03-22T09:53:27-07:00
title: Enabling Java Script
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400376;1400460;
creator: supre60
content:
<p>Hi, I've tried enabling Java Script but I must have chosen one of Firefox's browser extensions that is blocking it. I just don't know which one. How do I see those and make changes? </p><p>Thanks </p>


created: 2021-03-21T19:45:01-07:00
updated: 2021-03-21T23:07:55-07:00
title: how can i unistall microsoft edge there is no unistall button for it
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1400361;1400364;1400375;
creator: curson21
content:
<p>my old laptop has a new hard drive and microsoft edge was installed...it doesnt have a unistall button... </p>


created: 2021-03-21T18:32:13-07:00
updated: 2021-03-22T04:05:05-07:00
title: Weird Crash Problem
tags: desktop;fix-problems;windows-10;bsod;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400377;1400379;1400380;1400397;1400399;
creator: wdolson
content:
<p>I just recently moved from Win 7 to Win 10 (x64).  The Win 7 install was getting unstable and I was getting blue screen crashes a couple of times a week.  I suppose it's possible it was Firefox related, but Firefox seemed to work OK. </p><p>Since the upgrade, Firefox has been unstable in a very odd way I haven't seen before.  I've been using Firefox and its predecessor Netscape since 1995 when I was using a beta version of Netscape. </p><p>Sometimes Firefox will crash and then refuse to restart, but most of the time the problem is I can get it to restart, but then if I close Firefox and try to reopen it, it will refuse to restart.  If I copy over a backed up profile it will usually start at least once and may run OK for a couple of days.  But when it crashes, I can't get it going again without copying over a backed up profile.  Though that can be hit and miss too.  Sometimes a backed up copy that worked before won't work, but another backup will. </p><p>When I upgraded I was on, I think 70.0 esr, but I upgraded to 78.8.0 esr (both 32 bit) trying to get it stable again.  I tried installing 78.8.0 esr x64 and i was able to quit and restart, but it crashed and refused to restart a few hours later. </p><p>I tried Safe Mode and it starts in Safe Mode, even with a bad profile, but when I turn off all add-ins in Safe Mode and try to start normally, it won't start if it's not starting.  Hardware Acceleration is off (it's been off the entire time). </p><p>On the most recent crash I deleted the profile that crashed copied over the last working profile files, but it still wouldn't start.  I then went back to the Win 7 installation profile, copied over the crashes and datareporting directories of the profile and it started.   </p><p>I've tried copying small pieces at different crashes and copying over something that worked the time before sometimes works, and sometimes doesn't. </p><p>Has anybody ever seen a problem like this one?  And if so did they manage to fix it? </p>


created: 2021-03-23T16:30:42-07:00
updated: 2021-03-23T16:51:09-07:00
title: Back Button Not working after update
tags: windows-7;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1400831;
creator: pjn124
content:
<p>Like the title say's updated today to firefox V 87.0 (64 bit) and the back button doesn't work on any website. </p>


created: 2021-03-23T16:02:20-07:00
updated: 2021-03-23T16:05:35-07:00
title: How to fix YouTube channel header?
tags: windows-7;desktop;websites;firefox-840;
product: firefox
topic: websites
locale: en-US
answers: 1400816;
creator: djkondzio
content:
<p>I have a problem with YouTube looking in Firefox. When I go to any channel, the header of the channel is not displayed at all, together with its content, i.e. the name of the channel, banner, links, etc. I checked the code by examining the element and I found something like that </p> <ol><li>header, #search-pva, #premium-yva, #feedmodule-PRO, #video-masthead, #watch-buy-urls, #sub-frame-error, #main-frame-error, #watch7-sidebar-ads, #feed-pyv-container, #shelf-pyv-container, #watch-branded-actions, #watch-channel-brand-div, #homepage-chrome-side-promo, #watch-channel-brand-div-text { </li></ol> <pre>   display: none !important; </pre> <p>} </p><p>when I unchecked display none, I saw everything normally after refreshing the page as well. I restarted my browser and didn't see the header again. Someone knows how to fix it, because what if it is a bit disturbing and irritating when you can't see it. You can see everything normally in Chrome. I don't want to use Chrome because I don't like it and this browser sucks in my opinion. Thank you for your help on the screen below :) </p>


created: 2021-03-23T15:58:07-07:00
updated: 2021-03-23T15:58:07-07:00
title: Imgur
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: karl999
content:
<p>PC windows 10 When I try to comment I get this: </p><p>Firefox Can’t Open This Page </p><p>To protect your security, <a href="http://imgur.com" rel="nofollow">imgur.com</a> will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. </p>


created: 2021-03-23T15:18:28-07:00
updated: 2021-03-23T15:42:18-07:00
title: "Refresh" gives me questionable browsing
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400815;
creator: CanbarraBob
content:
<p>So, I had a little message at the bottom of the browser that said Firefox was running a little slow and that I could fix that problem by clicking the "Refresh Firefox" link.  I did, and now I"m finding that I have to input my passwords again and in my search engine, now I'm getting a lot of Russian links for my searches.  There is a lot of questionable sites and actions going on now.  Did I just open a can of worms by hitting the "Refresh" link? </p>


created: 2021-03-23T14:44:08-07:00
updated: 2021-03-23T14:53:16-07:00
title: Won't save passwords when synced?
tags: mac-os;desktop;bookmarks;firefox-740;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400807;
creator: emilyfitz4
content:
<p>So my account is synced and everything, but if I quit my Mozilla browser on my Mac everything gets deleted. Passwords, bookmarks, <em>everything</em>. It's so frustrating that I may go back to Safari because this is ridiculous. </p>


created: 2021-03-23T14:35:37-07:00
updated: 2021-03-23T14:54:18-07:00
title: Firefox won't download files from https://www.bluesound.com/.
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1400808;
creator: jimmy.mahone
content:
<p>Used to be able to download files from anywhere I chose.  Now, cannot download from <a href="http://www.bluesound.com" rel="nofollow">www.bluesound.com</a>.  ISP and I ran test that shows download and upload work, and AT&amp;T e-mails are arriving into MS Outlook (although very much slower than in the past). </p><p>When download request sent to Bluesound, the wait cursor spins indefinitely.  Once left it running overnight, still spinning the next morning. </p><p>Perhaps this has to do with security settings.  Advice, anyone? </p>


created: 2021-03-23T13:17:23-07:00
updated: 2021-03-23T13:17:23-07:00
title: conexão interrompida
tags: windows-7;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: pt-BR
creator: rodriguesroberta92
content:
<p>estava utilizando um site normalmente do nada apareceu conexão não particular. como resolvo pois preciso muito usar este site para estudar. </p>


created: 2021-03-23T13:13:10-07:00
updated: 2021-03-23T13:25:49-07:00
title: Not allowing log-in
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1400782;
creator: marinearty63
content:
<p>I have been having problems with my sign-in on a particular web site lately. I have been in contact with them and finally found the problem. Firefox will not allow me to fully log in to my XXXXXX account. It will only allow me to get to the "Security Challenge" page then stops. I assume that it is because of some pop-up problem. Can someone please help? </p>


created: 2021-03-23T13:04:51-07:00
updated: 2021-03-23T14:17:31-07:00
title: 400 Bad Request Error
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400784;1400785;1400794;1400795;1400796;
creator: sgitlin
content:
<p>A couple of days ago I tried to login in to my account at <a href="http://dpreview.com" rel="nofollow">dpreview.com</a>, and got a '400 Bad Request Error' that pretty much locked up my Win10 system.  No problem logging in to other websites using FF, and I was able to log into the <a href="http://dpreview.com" rel="nofollow">dpreview.com</a> website using Chrome, with no problem.  I just updated FF this morning with the latest release, hoping that might fix the problem, but unfortunately, same error message.   </p><p>On a different computer, also running Win10, I was able to log into that website with no problem, so it looks like it is only on this computer, using FF to log in to that website, that the problem occurs.  All other links at that website work fine. </p><p>Any thoughts/suggestions? </p>


created: 2021-03-23T12:45:35-07:00
updated: 2021-03-23T16:17:25-07:00
title: How to enable Total Cookie Protection when in Custom mode?
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400818;
creator: hyrprndrpfaqzcibmf
content:
<p>In the Total Cookie Protection (TCP) article (<a href="https://blog.mozilla.org/security/2021/02/23/total-cookie-protection/" rel="nofollow">https://blog.mozilla.org/security/2021/02/23/total-cookie-protection/</a>) it says TCP is in Strict mode. I have my settings set to Custom with All third party cookies blocked, trackers blocked in all windows, cryptominers blocked, fingerprinters blocked. With these custom settings is TCP enabled for me? If not how do I enable it? Thanks in advance. </p>


created: 2021-03-23T12:32:57-07:00
updated: 2021-03-23T14:46:02-07:00
title: Fire Fox is really slow to start
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400786;1400791;1400805;
creator: miggz
content:
<p>Hello my number 1 browser community. I have a problem with fire fox starting super slow. I use firefox nightly(i love it!) but i tried all the stuff in the solutions area for fixing slow start up but none of them help. I always use only 2 add ons and they are the same add ons i have been using for years. i have had this problem for like almost 2 years and i dont know what to do. i tried re-installing, refreshing, clearing cache, safe mode but nothing fixes it. The 2 add ons i use is ublock origin and https everywhere, please help me guys cause sometimes it takes up to even 4 mins for firefox to start. </p>


created: 2021-03-23T12:27:05-07:00
updated: 2021-03-23T12:27:05-07:00
title: Firefox not loading pages in Mac Catalina
tags: desktop;websites;
product: firefox
topic: websites
locale: es
creator: boriscyber
content:
<p>Many times when I try to load many pages Firefox just can't, I don't know what is the issue I have tried the proxy settings and I'm not behind a firewall all those pages work well with Google Chromre I would be a happy Firefox user but this keeps me away. For example sometimes <a href="http://github.com" rel="nofollow">github.com</a> doesn't work and generally new links don't load correctly. </p>


created: 2021-03-23T12:21:14-07:00
updated: 2021-03-23T16:34:31-07:00
title: black block appears nothing
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400813;1400826;
creator: igor.de.winter
content:
<p>dear people and fire fox i recently switched from crome to firefox. but now I get a black block on all the websites that I visit, which suddenly appears and later also disappears. tried everything and firefox customer service is hard to get to. so any idea is welcome. </p>


created: 2021-03-23T12:08:41-07:00
updated: 2021-03-23T12:08:41-07:00
title: Google messages website blank page
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: mrvelous1
content:
<p>I have an Ubuntu desktop and I am trying to switch my browsing from Chrome to Firefox but cannot load the website "<a href="https://messages.google.com" rel="nofollow">https://messages.google.com</a>".  This is actually a NEW install of Ubuntu Desktop 20.0.4 which had Firefox 86.0.1 64-bit pre-installed.     </p><p>I have been using the Google Messages app via the computer successfully for YEARS on current versions of Chrome on Ubuntu (and it still works today).  I have cleared Firefox cache and all data multiple times.  I have restarted the browser multiple times.  I have tried to hit the website in standard and private mode.  No luck.   </p><p>If I hit <a href="https://messages.google.com/" rel="nofollow">https://messages.google.com/</a> I get the pretty page with icons then click "messages for web" link in the right corner which redirects me to "<a href="https://messages.google.com/web/authentication" rel="nofollow">https://messages.google.com/web/authentication</a>" and I get a blank white page that never changes.  Ever.  With Chrome the next thing I would see is a QR code to scan with the phone app ... then it works.  Nothing with Firefox. </p>


created: 2021-03-23T12:03:55-07:00
updated: 2021-03-23T16:35:41-07:00
title: IndexedDB takes over 15 minutes to load
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400827;
creator: desbest
content:
<p>IndexedDB takes over 15 minutes to load after opening firefox. Why does it take so long? </p><p>Refer to the following websites to check if IndexedDB works in your web browser. I prefer the first one. <a href="https://testdrive-archive.azurewebsites.net/HTML5/newyearslist/" rel="nofollow">https://testdrive-archive.azurewebsites.net/HTML5/newyearslist/</a> <a href="http://www.onlywebpro.com/demo/jquery/indexeddb.html" rel="nofollow">http://www.onlywebpro.com/demo/jquery/indexeddb.html</a> <a href="http://nparashuram.com/trialtool/#example=/IndexedDB/trialtool/index.html" rel="nofollow">http://nparashuram.com/trialtool/#example=/IndexedDB/trialtool/index.html</a> </p>


created: 2021-03-23T11:26:04-07:00
updated: 2021-03-23T11:26:04-07:00
title: passwords not working at top secure sites.
tags: desktop;privacy-and-security_1;windows-10;firefox-860;firefox-8601;
product: firefox
topic: privacy-and-security
locale: en-US
creator: weebitwidd11e
content:
<p>I have ran three antivirus said PC is clean, scan disk defrag done. I went through all settings nothing I saw looked wrong. I don't know what is going on I just know these last 5 days have been pure hell. I cleared cookies and site information, and reset passwords and I even went to sites to see what they suggested. Nothing worked. I tried Private Mode too. and a different browser. I know a few sites do work password wise. But sites like the bank and the credit cards don't no matter what i do. I am so fed up I am about to order this windows 10 pro disk and reformat. This is a Dell computer and i wish I never bought this thing. It is a little over a year old.  If I decide to buy another PC it's gonna be from scratch.  I hate Dell as soon as all the perks expired I have done nothing but fix this thing. </p>


created: 2021-03-23T11:09:09-07:00
updated: 2021-03-23T11:17:26-07:00
title: How to remove a search engine keyword?
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1400736;
creator: vamenay310
content:
<p>So, I have installed a search engine addon BUT I don't like the default shortcut keyword. I know I can add a custom, new one, but as far as I know, I can't remove/replace the default one. </p><p>Why isn't it possible to create a custom search string like on mobile Firefox in the first place? It would make things so much easier... :/ </p>


created: 2021-03-23T10:57:27-07:00
updated: 2021-03-23T14:24:35-07:00
title: Copying from clipboard - pasting twice!
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400800;
creator: SpeedyKepke
content:
<p>Since version 86, there's something wrong with copying from clipboard (text or image) and pasting in Gmail/Firefox, the pasting now happens twice.  </p><p>Other webmails are OK in FF,  such as Gmail in Google Chrome. </p>


created: 2021-03-23T10:56:06-07:00
updated: 2021-03-23T14:23:21-07:00
title: change default location of cursor
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1400799;
creator: joshuamwolfe
content:
<p>(backstory) I've run into a strange error. When I use the url box, there is a wildly annoying "Did you mean...?" NO! I MEANT WHAT I TYPED!!! My solution was to just use the search bar. I like this solution. But now I need to get the cursor to default in the search box when I open a new tab.  </p><p>(problem) I am having trouble changing the default location of the cursor when I open a new tab. I'd like to go to the search box, not the URL box.  </p><p>pic of search box, url box, and annoying suggestions included just incase. </p>


created: 2021-03-23T10:55:11-07:00
updated: 2021-03-23T11:27:16-07:00
title: Videos don;t have sound
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1400738;1400746;
creator: ref.knot
content:
<p>Computer sound works. Videos work. Sound doesn't. </p><p>I've gone through the troubleshooting. Autoplay is set to 'yes'. Volume mixer shows sound, but doesn't play it.  </p><p>Got it to work yesterday by changing autoplay settings to yes, but now it stopped working. This is true for facebook, messenger, youtube, etc. </p>


created: 2021-03-23T10:54:46-07:00
updated: 2021-03-23T13:18:43-07:00
title: Suspicious website
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1400777;1400778;
creator: prescottbill123
content:
<p>When I clicked on  <strong>Alante Air</strong>: Home Page <strong><a href="http://alanteair.com" rel="nofollow">alanteair.com</a></strong>, I was taken to the website below, which is VERY SUSPICIOUS !  What's the best way to determine if this is a dangerous website? </p><p>https://snow319abovechild.live/5006818111/?utm_campaign=pEv9cTd8QNHYzqqr5UNFx2COHvnp_JE3r8uVIhm3Qww1&amp;t=main9&amp;f=1&amp;sid=t3~pr1dlrry2x2zaxjc3ktirahi&amp;fp=7K6JU9vb1NA5cL3E0ReuBS9RVBja2uhO4O8wVkSUEogsIFbfm06iOjspVgIkCWLyL1NCxzhRVOODWY0HY3aSXkp0bi06HZBuwQEb%2F1HVTYuo6NHBw0PQjKS8CdDkdoFjXl2aMyesWoj%2BF%2FpGG3FltmP5ivEM4BaYD1OqeCoTbkT3tGtp9q7HxqfsGKq2q%2BgifWNlVON2W4TFAf31UNKRWogtsXUdArCBdbRhU9fyuk9mmDnec4owjCUUtNCwqQ35wJLF730AWk2bqI2anZhyc3TcMaTpXg9ACmpkNIOmjPiqz%2FF4DLmoGxGpUuy8X0y4qTITAWYD2EXMIyNudluxfCi05zd5SeJrOoApUfnJd8F7MqtCy3%2FRhsi8%2BRVVo7nZeq%2F99H%2BsDVIvHV3YJ1nLENG6NJWK%2FVBuZRxNWGKypWEdgmiLPZsI%2BwvV6KieQ5%2BbSpC3xe9YyhQSJF2ZLZ5V9%2FCam2FWBjNZt0AEE4HwlrEcoLFHwv4R9A3tEYt2KiRAis6iNArDSgOEOUGRJrbOnoIDx3QPZS1odzzytCzLuHX7P7X0EGpDOx1HOkNW%2B2xPGEj9QhRxMPGs5t8HBVDasN8SEJOCBmomowl4mBeJBIivI6NDHM0AbRvRPUSHM8xPAdu%2B31pb0UNOSvhubxsikuO8mgy%2BRbYR3iFkzKSYTcRFbLf5bjCHXQ3%2FpN5%2FG0BQE81otNYLmRbHsRsn4b4Y09xaCD%2FxseMKIT26UhIGvDmxHWfsbskECH9lVuUhlCkEoWYnX3MGIqJIDdAYV5EUWHYQNKHf8qwaGoSZmCZHGQ8xpuUCWPn9wf6WWftCw2XxMqbjFYLCQI5DO%2FYwZkIFLZp2yqkb6f%2BSuZIHakxCF3NHJkZ2UO5cf8VKNIYhgj962XrnAHsNl7CyO1f7jNezM7ZBTm0Y8edL2T1VKyF3TB2kUHZy9NsotaYKVOBbLCfL4gVbnQ4WhiQsQOuBhve0LjVXwHTo6XlJIXW%2F8MC4frYqWOppd2rR86BlzfGrRDzVNuNKRTabYK%2FdFR9uTBBxQuL6xGtmG6OxvBK3w9egRC1JH6kOxct85gkqImaCMLZl2epAYSjCU44SmDIgynuLZzStQyeGeS1mb8t3i6NnQnsqw2MMcePc%2Bw8pby4DAqTBWvRwf%2FSM%2BcaDiEIGnd2EiB8fSXCrP%2BNu5Z5LhnDkarfmCN4s8KZHQ5lKmq%2F3L7xiYnMwfJdg6EzOaD2TsQSTE1Hcjx91u52Sj5LguFyvLGAT%2B%2B6qSC5pBaVTkpAUNi%2FbgaFRX%2F8rcnCcJLE2j5unpp%2B8W5JIRE67vAYklCdZmHmNiBfI2KqJzq%2FEX2r%2FPOWPmoT5Neyxe68CLBr%2FUNfy9yC9mLBHz%2FxlDfVL9x0rV9vbj36idpdqH2HWrtOGXh9GwYGaOFvUwacMV9EhXJwUTvISwVasVoe0c0wdjIi2nNW6D%2BfxdMHUVKwF3LUw7OE0EAsei2rJuUVtKrHL4XOfXQ%3D%3D </p><p>VERY SUSPICIOUS !  What's the best way to determine if this is a dangerous website? </p>


created: 2021-03-23T10:47:50-07:00
updated: 2021-03-23T10:47:50-07:00
title: Report Abuse
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: prescottbill123
content:
<p>It says to use the “Report Abuse” option, but I cannot find out how to do that. Why don't they provide a link to their “Report Abuse” option? </p>


created: 2021-03-23T10:29:25-07:00
updated: 2021-03-23T10:29:25-07:00
title: Default upload folder
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: ratkins1
content:
<p>Whenever I go to upload a file after opening the browser, the folder that opens is C:\Program Files\Mozilla Firefox. This is not convenient. </p><p>I know this question has been asked, but is there still not a way to set a default upload folder? </p><p>Thanks. </p>


created: 2021-03-23T10:22:29-07:00
updated: 2021-03-23T10:22:29-07:00
title: Duplicate images after a Paste into Gmail
tags: windows-7;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: dragon789wv
content:
<p>Using Firefox web browser - I do a 'COPY Image' on an image, such as a cartoon, then do a 'CTRL V' to Paste into an email under Gmail.  There are now TWO copies of the original.  All updates and maintenance of system software are up to date.  This happens under Windows 10 laptop as well as Windows 7 desktop Not sure if this is a Firefox or Gmail problem </p>


created: 2021-03-23T10:07:01-07:00
updated: 2021-03-23T11:46:52-07:00
title: Firefox gets caught by bitdefender antivirus or firewall
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1400729;1400752;
creator: justinlajoie
content:
<p>Every 20 minutes or so I get a notification from Bitdefender Online Threat Prevention module indicated it has blocked a suspicious connection.  This has only started about 2-3 days ago.  The only information the popup indicates is: </p><p>"firefox.exe attempted to establish a connection relying on an unmatching security certificate to gitcdn.xyz. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." </p><p>I performed a full system scan and found nothing harmful.  Anyone know what this is or how I can fix it? </p>


created: 2021-03-23T10:05:30-07:00
updated: 2021-03-23T14:42:11-07:00
title: Bookmarks no longer show star and your instructions are not accurate on how to fix!
tags: desktop;bookmarks;windows-8;firefox-860;firefox-8601;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400803;
creator: bansheekiller
content:
<p>After your latest update you broke the bookmark star function. This is key to my role in my job and if it is not fixed in a reasonable amount of time then I will have to switch back to Chrome. The instructions say to right click the 3 dots but it does not offer up anything when done. Add to address bar is the only thing that shows up when you do right click on the 3 dots instead of add to address bar like the article says. Please fix this ASAP!!!! </p>


created: 2021-03-23T09:54:26-07:00
updated: 2021-03-23T15:17:06-07:00
title: Printing cuts off content in some pages
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400788;1400810;
creator: macguyver
content:
<p>While I appreciate the recent improvements to the Firefox Print interface and features, there are still lingering formatting issues that have existed for a very long time. The most common issue is that portions of content get cut off between pages. Here is one example: </p><p><a href="https://www.nolas.com/home/#menus" rel="nofollow">https://www.nolas.com/home/#menus</a> - click FOOD category near top - open Print (does not matter if "Save to PDF" or printer is selected) - default print settings </p><p>In the print preview (left side), printed page or saved PDF there are missing parts of text: - beginning of page 4 cuts off from "SHARE PLATES" to half-way through the first item's description. - top of page 8 (under "NOLA CLASSICS") one of the 6 items is missing entirely. </p><p>This issue remains even when using different scale factors. </p><p>Tested on current software: - Firefox 86.0.1 (new profile) - macOS 10.12 -through- 10.15 </p>


created: 2021-03-23T09:46:27-07:00
updated: 2021-03-23T09:46:27-07:00
title: What means Firefox (2)?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: ik2wbg
content:
<p>With Win 10, if I press the right button on the Firefox symbol in the toolbar, a new Firefox appears followed by a 2 in brackets and the number in brackets cannot be deleted. Selecting it with the left button a new session opens which works perfectly. Greetings to all and thanks for the possible solution.  Daniele </p>


created: 2021-03-23T09:32:02-07:00
updated: 2021-03-23T09:32:02-07:00
title: Dimrat party propaganda on Firefox homepage
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: glentrivers
content:
<p>At what point did you decide to become sellouts to the lying racist jews, who control the mainstream media and social media, with your dimrat party propaganda on the Firefox homepage and employ fascist, oppressive actions by not allowing feedback regarding said lying, racist jew propaganda? </p>


created: 2021-03-23T09:27:21-07:00
updated: 2021-03-23T09:27:21-07:00
title: Headless isn't working in LinuxMint 20.1
tags: linux;desktop;fix-problems;firefox-860;firefox-8601;
product: firefox
topic: fix-problems
locale: en-US
creator: crazybeasthere
content:
<p>So I ran firefox --headless in the terminal and got this  and firefox didn't start. After a couple mins I killed the process and when I start again, Firefox didn't run even in normal mode. I had to restart. </p>


created: 2021-03-23T09:08:10-07:00
updated: 2021-03-23T09:08:10-07:00
title: black screen crash/reverts Blue Light to off
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: sphincternator
content:
<p>Firefox and my Radeon software keep crashing after boot-up and keeps reverting my blue light, which I always like "off". It gives me a black screen and turns my blue light back on again. Please fix ASAP. It's been happening randomly for a months now. Not sure if it's a Firefox, Microsoft issue or AMD/Radeon issue. </p>


created: 2021-03-23T08:47:22-07:00
updated: 2021-03-23T08:47:22-07:00
title: Firefox won't play embedded H.264 video
tags: linux;desktop;websites;firefox-860;firefox-8601;
product: firefox
topic: websites
locale: en-US
creator: VadimPeretokin
content:
<p>Firefox 86.0.1 (64-bit) on Ubuntu 20.04 LTS won't play H.264 videos, falsely claiming they are corrupt - but they are not, see <a href="https://github.com/Mudlet/Mudlet/pull/5022" rel="nofollow">example here</a> which works okay on Google Chrome. </p><p>What could be the issue? </p>


created: 2021-03-23T08:45:12-07:00
updated: 2021-03-23T14:37:51-07:00
title: Website no longer supporting FIrefox access
tags: mac-os;desktop;websites;esr;unsupported;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1400731;1400802;
creator: meganhopeross
content:
<p>Firefox update (about 4 weeks ago?) resulted in losing access to various accounts eg: bank, health care provider.  Forced to use Chrome (blech!)  Websites now state that I'm using an "unsupported browser".  Have contacted host sites and they are unresponsive and/or unable to provide solution.  Can still access bank etc from Android phone but forced to use other browsers from MacBook Pro. </p><p>Thank you for your assistance! </p>


created: 2021-03-23T08:16:32-07:00
updated: 2021-03-23T08:23:26-07:00
title: Passwork Keeper
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400682;
creator: paulmilog
content:
<p>How do I prevent the loss of passwords in my Firefox web browser every time Microsoft installs an update?  This has happened with the last three Microsoft updates. </p>


created: 2021-03-23T08:07:41-07:00
updated: 2021-03-23T16:37:31-07:00
title: Выкидает из аккаунта google
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1400783;1400828;
creator: serikz
content:
<p>Версия браузера последняя, Win10. Из дополнений только AdGuard (дополнительно фильтр раздражителей I don't care about coocies) </p><p>Каждые 3 - 4 дня, выбрасывает из гугл-аккаунта. </p><p>В чем может быть причина? </p>


created: 2021-03-23T07:57:08-07:00
updated: 2021-03-23T07:57:08-07:00
title: firefox un yeni logosunu sevmiyorum. eski logosuna nasıl geri alabilirim?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: tr
creator: cevdetmithat3
content:
<p>selam firefox un logoları hep değişiyor ve ben bu durumdan sıkıldım bence eski logosu çok daha iyiydi resimler bölümünde attığım bu logoya nasıl geri döndürürüm. </p>


created: 2021-03-23T07:19:57-07:00
updated: 2021-03-23T08:26:51-07:00
title: window Firefox
tags: desktop;other;windows-10;firefox-860;firefox-8601;
product: firefox
topic: other
locale: en-US
answers: 1400685;
creator: Mascrider
content:
<p>Startup window Firefox can not remember the window size. Have already tried many things. E.g. start without add-ons. On the PC all windows in all other programs work without any problems. Where can I set the window size fix? </p>


created: 2021-03-23T06:44:22-07:00
updated: 2021-03-23T06:44:22-07:00
title: Firefox neither can use profile folder nor create new one in main user account
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: firefox.issues
content:
<p>Hello to all, </p><p>as I am running out of ideas (see all actions already taken below ...) I wonder if the community has any idea what might be the solution? Forum search here did not reveal any entry with my particular circumstances as it affects only the current user account on my computer. </p><p>My Firefox profile folder is rather old as some of the files in its three different profiles date back to 2005. The whole Firefox folder has been migrated from two previous Macs to the current machine which itself now uses its third hard drive. Therefore a folder rights issue might be possible but in my opinion not very likely. </p><p>As I am used to report software bugs I have chosen to write it down like a bug report, so mea culpa if this is not the expected format on this platform. But I am a little desperate and miss my highly customised Firefox environment. </p><p>Best regards from Berlin/Germany and many thanks in advance </p><p>Carsten </p><p><br> <strong>Describe the problem you have:</strong> </p><p>"Firefox" no longer launches successfully, claiming that there is no profile. However, the profile folder has not been manually renamed, moved or modified. </p><p><br> <strong>If possible, include steps to reproduce the problem:</strong> </p><p>- Start Firefox program (Dock, Finder, commend line) - Error message appears immediately </p><p><br> <strong>Expected behavior:</strong> </p><p>- Program launches with all data and settings from the profile folder. </p><p><br> <strong>Observed behavior:</strong> </p><p>- Error message: "Profile not available. Your profile "Firefox" cannot be loaded. It may not exist or access is not possible." </p><p><br> <strong>Program version:</strong> - Firefox 78.8.0esr (System language: German, de-DE) </p><p><br> <strong>Platform:</strong> ProductName: Mac OS X ProductVersion: 10.14.6 BuildVersion: 18G8022 </p><p><br> <strong>Please provide any additional information below:</strong> - Program was deleted and reinstalled: Firefox again starts only with error message </p><p>- tried all steps from "<a href="https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible" rel="nofollow">https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible</a>" with no success </p><p>- tried to start in safe mode: "/Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode" with no success </p><p>- tried same computer, user account of local admin: Firefox starts without error message </p><p>- tried same computer, user account of another standard user, copy of Firefox profile folder pasted to appropriate folder: Firefox starts without error message with almost all data and settings. Missing: different GUI theme and all Addons icons in the toolbar </p><p>- tried with separate ProfileManager.app: regardless of any selected checkbox, the same error message is always displayed </p>


created: 2021-03-23T06:29:38-07:00
updated: 2021-03-23T06:29:38-07:00
title: Security flaw with master password exposes all passwords
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: cameron.purdy
content:
<p>I would rather not post the problem publicly. Most organizations have a way to log security exploits in a way that they are not public. </p><p>The long and the short of the symptom, however, is that I could see all of my passwords without entering the master password. That's probably something that you don't want to happen. </p>


created: 2021-03-23T06:03:21-07:00
updated: 2021-03-23T16:33:16-07:00
tags: windows-7;desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
answers: 1400686;1400737;1400741;1400787;1400823;
creator: riitta.genovese
title:
Hello looks like I cannot , or I do not know how to update my actuel Firefox version ( I wanred to open Netxlix)

content:
<p>Hello, I cannot update my Frefox version ( or I just dont know how to make in )to open Netflix, can yor help me, please ? </p>


created: 2021-03-23T05:48:48-07:00
updated: 2021-03-23T05:48:48-07:00
title: How to convert old sessions from "sessionstore.js" to the newer "sessionstore.jsonlz4" format files
tags: desktop;tips;windows-10;firefox-860;
product: firefox
topic: tips
locale: en-US
creator: MainGoldDragon
content:
<p><strong>Story Time aka Scrambled mess</strong> </p><p>So, for the Longest time I've had a Bunch of old sessionstore.js backed up and since I had to reset my Windows a couple of days ago, I thought about going through them and deleting what I don't need/saving what I do need. Problem is that the most recent version of FF use sessionstore.js<strong>onlz4</strong>. I tried as hard as I could to make the .js work, but nothing work. I tried to convert the .js to .jsonlz4, but of course that did not work either. The only thing useful I found was this <a href="https://www.jeffersonscher.com/ffu/scrounger.html" rel="nofollow">Scrounger</a> that finds the websites within the .js so you can manually save them... But that's not good enough for me. So I thought "Wait a minute... .js was used by old version of FF, then FF updated and started using .jsonlz4... but what about... everyone that was using the old version when it converted ? Wouldn't FF itself convert the .js to .jsonlz4 automatically if you upgrade from an older version ???" So I download a portable version of FF 52, open it up for the first time, set it to remember my last session, close it, copy and old sessionstore.js from my backups and paste it into the portable's profile folder and VOILA it magically worked !!! This was the first Win I've had IN A WHILE so I really needed it. Now I am still in the process of doing it but theoretically you can copy the profile from the portable to your main installation of FF. Oh and as a bonus, you can go to about:profiles, create a new profile and replace its contents with the portable one's. </p><p><strong>My Solution</strong> </p> <ol><li> Preferably download an old Portable version of Firefox (I used <a href="https://mozilla-firefox-portable.en.uptodown.com/windows/versions" rel="nofollow">this site</a> and got Version 52 but you are free to use whatever you want). </li><li> Launch the portable version and navigate to the settings to select it to Remember your last session. </li><li> Find the Portable's Profiles folder, not your main installation of FF. </li><li> While FF is closed, Paste your old sessionstore.js file into the Portable's Profiles folder, overwriting the existing one it had. (theoretically you can also restore your sessions with your old previous.js and recovery.js/bak files by renaming them to sessionstore.js and putting them in Portable's Profiles folder. </li><li> Open Portable FF and you Should see your old session. Now open the Menu Bar with Alt -&gt; Help -&gt; About Firefox -&gt; Update Firefox -&gt; Restart Firefox. </li><li> I suggest Updating Portable FF multiple times until you reach the current version, but FF 55 or something should be enough but hey, there's nothing wrong with being safe. </li><li> At this point you should have a FF profile with your old session in the new .jsonlz4 format. <em>But why stop there ?</em> Open your regular version of FF that you have installed (aka Not the Portable one) and type about:profiles in the URL bar. </li><li> Select Create New Profile. Now you have 2 options: A. Copy the Profile folder from the Portable FF into normal FF's Folder for the profiles, or B. just select Finish and paste the contents of the Portable Profile's folder in the newly created profile in the normal FF. Oh and you can rename the profile too to something like "old sessions" </li><li> After doing that, in about:profiles it will change the Default profile to the newly created, I suggest changing it back to the one you were using. Click Launch Profile in new browser. </li><li> From there you can decide how you want to save that session. You can sign in to your FF account and sync it with your main and those tabs will be in "Synced Tabs". </li></ol> <p>.....Sorry for the mess, I am not good at explaining things and I try to be thorough. </p><p><strong>Improve my solution</strong> </p><p>I guess you can improve whole thing by finding exactly the last version that used sessionstore.js so you only have to update Once to get the sessionstore.jsonlz4. </p>


created: 2021-03-23T05:40:21-07:00
updated: 2021-03-23T08:30:02-07:00
title: Remotely clear login and passwords
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400688;
creator: harshithsap
content:
<p>How can we clear / delete our data from Firefox installed on a device we don't use any more <strong> remotely</strong>. Just by removing the device from Firefox account will not clear the login and password information from the browser in the old device. </p>


created: 2021-03-23T05:30:43-07:00
updated: 2021-03-23T10:38:30-07:00
title: My websites layout is breaking in mozilla browser
tags: desktop;fix-problems;needsinfo;developer;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400691;1400732;
creator: pcrrgcompany
content:
<p>Hi! I am running a wordpress cms based <a href="http://thepcrrg.com" rel="nofollow">website</a> please help me in fixing design of this as its not user friendly for mozilla users. </p>


created: 2021-03-23T05:16:02-07:00
updated: 2021-03-23T10:29:43-07:00
title: Bookmarks not working
tags: desktop;bookmarks;windows-10;firefox-860;firefox-8601;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400689;1400700;1400726;
creator: ed_day1
content:
<p>I've refreshed Firefox following which having imported all tabs all bookmarks had disappeared. I could remedy that but adding a bookmark does not work. Suggestions please. </p><p>Ed </p>


created: 2021-03-23T05:09:07-07:00
updated: 2021-03-23T08:31:13-07:00
title: bookmarks and history system will not function error
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400690;
creator: davidwwclarke
content:
<p>I have received the message about the bookmarks and history system will not function error. I have followed the troubleshooitng suggestions but no use as the bookmarks and history are all blank. I have found a firefox data folder saved in my documents that contains a back up  of my bookmarks and history but these are greyed out so I can't back up from these. Can anyone assist? </p>


created: 2021-03-23T04:43:05-07:00
updated: 2021-03-23T05:50:46-07:00
title: Tab restsoration
tags: desktop;tabs;windows-10;firefox-860;firefox-8601;
product: firefox
topic: tabs
locale: en-US
answers: 1400663;1400665;1400668;
creator: dooron
content:
<p>When I mistakenly delete a tab I would like to me able to restore it. If it does not already exist, it could be added to the Firefox menu. When I have many tabs open, sometimes I would like to open yet another tab and I mistakenly delete the last tab rather than clicking on +. This might be because the + is not bright white and seems a bit gray, or because I have so many tabs open the delete sign X does not appear. </p>


created: 2021-03-23T03:57:05-07:00
updated: 2021-03-23T03:57:05-07:00
title: Console opens by itself
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
creator: flhamans
content:
<p>Hello, Since month the web console window opens by itself and has to be closed manually. how can i get rid of this annoying behaviour? </p><p><a href="https://support.mozilla.org/en-US/questions/1330262" rel="nofollow">https://support.mozilla.org/en-US/questions/1330262</a> </p>


created: 2021-03-23T03:56:24-07:00
updated: 2021-03-23T03:56:24-07:00
title: Console opens by itself
product: firefox
topic: fix-problems
locale: en-US
creator: flhamans
content:
<p>Hello, Since month the web console window opens by itself and has to be closed manually. how can i get rid of this annoying behaviour? </p>


created: 2021-03-23T02:43:19-07:00
updated: 2021-03-23T04:48:11-07:00
title: Screwed keyup events with alt modifiers
tags: mac-os;desktop;fix-problems;escalate;unsupported-modifications;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400655;1400664;
creator: simon.campano
content:
<p>Hi, </p><p>I think I broke the ALT keyup events in some way, probably with my configuration but not sure how. </p><p>If I put this code in the console : `document.addEventListener("keyup", e=&gt;console.log('alt: '+e.altKey+' | '+String.fromCharCode(e.which).toLowerCase()));` and the press the keys, I have the following results: </p><p>- pressing "I", I get the expected "alt: false | i"  - pressing "ALT+I", I get "alt: true | �" </p><p>I do not have the problem with other modifier keys like CTRL </p>


created: 2021-03-23T01:49:35-07:00
updated: 2021-03-23T14:47:08-07:00
title: How to use a theme for bookmarks section?
tags: desktop;bookmarks;windows-10;firefox-860;firefox-8601;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400653;1400747;1400763;1400806;
creator: kpumpkinpie
content:
<p>i'm using windows 10 and i have a firefox theme i like installed and in use, but when i open bookmarks, it doesn't show the theme and it's just looking so old, like windows xp? how can i change that? by the way i was using linux until yesterday. </p>


created: 2021-03-23T00:38:59-07:00
updated: 2021-03-23T06:54:09-07:00
title: Firefox will not start in maximized window
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400674;
creator: jacobterry96
content:
<p>Firefox will not remember that I've maximized the window and upon reopening the browser, it must be maximized each time </p>


created: 2021-03-22T23:37:00-07:00
updated: 2021-03-22T23:37:00-07:00
title: Roboto msdf font is not showing on linux (aframe)
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: vala.martin
content:
<p>I am using aframe and roboto font in (msdf <a href="https://aframe.io/docs/1.2.0/components/text.html#stock-fonts" rel="nofollow">https://aframe.io/docs/1.2.0/components/text.html#stock-fonts</a>). Font is not showing correctly on my linux machine (Fedora silverblue). Can you give me hint how to fix it. I should see font at <a href="https://ndmspc.gitlab.io/ndmvr" rel="nofollow">https://ndmspc.gitlab.io/ndmvr</a> </p>


created: 2021-03-22T23:07:40-07:00
updated: 2021-03-23T01:00:35-07:00
title: Hide additional plugins in "More Tools..." button instead of bookmarks tab
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1400626;1400631;
creator: kajetan.spam
content:
<p>I recently reinstalled firefox on Windows 10 and see that the "&gt;&gt;" button with More Tools is disabled when I edit the toolbars. Now I have to move additional plugins to a "Hiding menu" which basically is the Bookmarks menu. I want to see my bookmarks always and do do not want to see additional plugins always as they distract me. I've always hid them in "&gt;&gt;" button and this was perfect for me.  </p><p>How to reenable the hiding functionality? </p>


created: 2021-03-22T22:56:56-07:00
updated: 2021-03-22T22:56:56-07:00
title: Picture in picture mode is not working with any videos in facebook
tags: desktop;customize;windows-10;firefox-860;firefox-8601;
product: firefox
topic: customize
locale: en-US
creator: mdbadruzzamannibir
content:
<p>I am facing an issue for couple of days. I saw that the picture in picture icon is not appearing in any videos only in facebook. I used to watch facebook videos with picture in picture mode before but for couple of days it is not appearing (attached a screenshot). But this feature works with other sites just fine. Is there any way to fix it? or is it removed from facebook recently? </p>


created: 2021-03-22T20:23:44-07:00
updated: 2021-03-23T00:42:14-07:00
title: PrintFriendly
tags: windows-7;desktop;other;firefox-850;
product: firefox
topic: other
locale: en-US
answers: 1400627;
creator: gk7
content:
<p>PrintFriendly. Does the latest update to desktop Firefox still support PrintFriendly? I need it for making websites legible, but Firefox disabled it for Android (and won't let me go back to earlier versions), so I'm afraid to update the desktop version. Added security doesn't help if I can't read what's on a webpage. I'm running version 85.0.2, on Windows 7 Pro. </p>


created: 2021-03-22T18:54:14-07:00
updated: 2021-03-22T20:54:09-07:00
title: missing profile
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1400611;
creator: northphysicsgroup
content:
<p>How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missing. And your Help system HAS WAY TOO MUCH INFORMATION IT SO AS TO BE NOTHING BUT CONFUSING. I AM NOT A CODE JOCK OR A WEB DEVELOPER OR SOMETHING. END RESULT: YOUR HELP SYSTEM IS USELESS!!!!!!!! I even tried deleting my current Firefox and downloading a fresh app. SAME THING! Please answer back with a REAL person, not some canned menu of HUNDREDS OF OPTIONS. Or, I will simply not touch anything from Mozilla again. Now that is SIMPLICITY!!!! </p>


created: 2021-03-22T18:53:08-07:00
updated: 2021-03-22T22:46:48-07:00
title: Unable to log into Xfinity.com
tags: desktop;websites;windows-10;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1400617;
creator: fatherlemming
content:
<p>I am unable to log into <a href="http://xfinity.com" rel="nofollow">xfinity.com</a>. I can log into my account there on Chrome and Edge so the assumption is that it is a Firefox issue. I've cleared my cache, site data and cookies in Firefox but that didn't help. I've run an IPV6 test and scored 10/10.  </p><p>Not sure what to do next.  </p><p>Thanks for the help. </p>


created: 2021-03-22T18:46:07-07:00
updated: 2021-03-22T20:30:46-07:00
title: site not displaying properly in firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1400606;
creator: info5124
content:
<p>HELLO I have a website <a href="https://www.feluda.co" rel="nofollow">https://www.feluda.co</a> which I have made using Wix  but now that I am testing it in different browser - I am surprised to see that it works flawlessly on chrome, edge, ie9, opera, brave etc but not in firefox  .In firefox the website is misaligned and there are other issues. What could be the reason for this website display issues ?  I have contacted Wix and they said, problem does not lie on their side I am totally puzzled :-( Regards, sumit </p>


created: 2021-03-22T17:50:09-07:00
updated: 2021-03-22T22:49:40-07:00
title: red warning
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1400619;1400620;
creator: jimwje
content:
<p>when i try to sign in a red page appears that state scam detected ahead how do i correct???? </p>


created: 2021-03-22T17:37:59-07:00
updated: 2021-03-23T10:17:31-07:00
title: How to block Firefox update notifications
tags: windows-7;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1400590;1400597;1400658;1400719;1400723;1400724;
creator: mw999
content:
<p>My god, this is driving me nuts.  I will decide if and when I want to "update" a program, excepting of course the steaming pile that is Windows 10 where they cram it down your throats, often at a profoundly inconvenient time. </p><p>But after doing some upgrades to an old computer and installing v. 86 of FF, two days later it's in constant nag mode.  I've shut off everything I can, I've tweaked about:config so much it's a wonder it still works at all.  Everytime I start up the computer it displays a notification about do I want to allow FF to make changes.  Not no, it's hell no.  Everytime I start up FF I get a popup, (uh, wasn't FF supposed to have eliminate them?) nagging at me to upgrade.  Then if I'm on for a while it nags me again.  The more I get nagged, the more I push back.  Now I may break something, FF, keyboard, whatever, but nagging me will not result in me doing what the nag wants.    "Updates" over the years have made so many more things worse than better I can't even count.  I've been using FF for ~15 years, generally been happy with it, but this is driving me nuts.  How to I fix it?  Fix, as in repair so it works like I want it to and like it used to.  It's broken.  Or should I just migrate to another browser? </p>


created: 2021-03-22T17:17:08-07:00
updated: 2021-03-23T14:05:59-07:00
title: Unwanted messages while using Firefox
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400589;1400596;1400628;1400673;1400713;1400756;1400793;
creator: md70118
content:
<p>While using the Firefox Browser, annoying messages about dating, security and the like keep popping on to the screen. I have installed blocking extension. I have disabled "snippets" as was advised. If this continues, I will be forced to use Chrome or Safari. </p>


created: 2021-03-24T15:50:31-07:00
updated: 2021-03-24T15:50:31-07:00
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: emejia0895
title:
Firefox v87 YouTube not autoplaying in private mode despite having site permissions in settings in regular mode?

content:
<p>Firefox is updated to latest version and this has never happened before. The only difference was changing as shown in the release notes how to re enable backspace previous page and nothing else was changed now autoplay settings does not carry over in private mode. Any fix? </p>


created: 2021-03-24T15:46:32-07:00
updated: 2021-03-24T15:46:32-07:00
title: Cinderella Button
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: bluekhaki69
content:
<p>I just got the startup screen about the 'Cinderella' button and followed the instructions. It implies I can have multiple Youtube screens open at the same time in little Windows. However I can only have 1 open at a time. When I go to a second YT video, that second video does not have a Cinderella button. </p>


created: 2021-03-24T15:24:35-07:00
updated: 2021-03-24T16:34:18-07:00
title: recently my quickbooks 2009 pro quit working on my HP desktop
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401048;
creator: nsi2015
content:
<p>I tried to buy a new version for this desktop, however it refuses to work as well, the error code says I need IE6, I have never used internet explorer, but now it says it is required. What has MS done now? I have a laptop running windows 10 as well. I installed quick books 2009 pro on the laptop and every thing works fine. So is the problem with windows 10, or Firefox? All this seemed to have taken place after a recent windows 10 update. The computer was running extremely slow. Anyone else having similar problems? </p>


created: 2021-03-24T15:02:03-07:00
updated: 2021-03-24T16:38:57-07:00
title: word press
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401049;
creator: rober88
content:
<p>Hi Community, </p><p>My WordPress site is having problems with Firefox. When I updated WP to 5.7 version, the page of my website starts to stop loading, they become white pages. The website works perfectly in Chrome and Safari. </p><p>Any ideas? </p><p>Thanks for the support! Cheers, </p><p>Roberto </p>


created: 2021-03-24T14:53:19-07:00
updated: 2021-03-24T14:53:19-07:00
title: Firefox minimized on open
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: imehrdadmahdavi
content:
<p>When I open Firefox on macOS, it immediately goes to the minimized mode in and I am not able to use it. I have tried to uninstall it completely and remove all related files and reinstall different versions but I still see the issue. Any thoughts? </p>


created: 2021-03-24T14:41:03-07:00
updated: 2021-03-24T14:41:03-07:00
title: Refreshed Firefox and my logins and passwords were not saved
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: shannonwalsh55025
content:
<p>Hi there, </p><p>I refreshed Firefox because I found it was running slow, and now my saved logins and passwords are not in my settings anymore. </p><p>They are still on my phone but they won't sync now to my iMac desktop. </p><p>Is there a way to restore them or resync! </p><p>Thanks for your help. </p><p>Shannon </p>


created: 2021-03-24T13:54:12-07:00
updated: 2021-03-24T13:54:12-07:00
title: Containers Issues with "Sync" and "Send Tab to Device"
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
creator: cthulhu.calamari
content:
<p>I have my Firefox account synced across multiple devices, and I use Containers to manage work and personal browsing. </p><p>The first issue is that Containers do not sync across devices. Custom containers made on one device do not appear in others, even after manually syncing. Setting certain sites to only open in one type of Container also does not sync, and needs to be duplicated across all devices manually. </p><p>Further, when using Send Tab to Device the sending browser does not appear to take the Container the tab using into account, and the receiving device will open all tabs sent to it in a Personal Container. I can re-open in the desired container, and it works so far, but it would be ideal if: </p><p>1. Containers were accounted for when syncing, and 2. If Containers were accounted for when sending to another device. </p>


created: 2021-03-24T13:46:16-07:00
updated: 2021-03-24T13:46:16-07:00
title: How can I get the number of tabs open in Firefox without an extension, with a shell script?
tags: linux;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: as.andreysultanov
content:
<p>Is there a way I can get the number of tabs open in all Firefox windows using shell scripts only, without installing extensions like this one (<a href="https://addons.mozilla.org/en-US/firefox/addon/tab-counter-webext/)?" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/tab-counter-webext/)?</a> Pointing me to a file where Firefox might keep the number/s would help a lot! </p>


created: 2021-03-24T13:34:56-07:00
updated: 2021-03-24T14:00:05-07:00
title: Firefox will not connect to the internet when I install any add-ons...
tags: desktop;fix-problems;windows-81;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401030;
creator: dontbesojumpy
content:
<p>Bear with me there's a bit of a story.  </p><p>One of the apps I most use is MightyText. It allows me to send texts from my desktop computer's web browser.  When FireFox automatically updated to the newest version, something didn't work right and MightyText stopped being able to connect. </p><p>My workaround was to use System Restore to go back in time so to speak. But FireFox is pretty aggressive with their updates, and eventually that stopped being a work around.  </p><p>I tried to install an older version of FireFox manually but I couldn't ever get my profile to work right.  </p><p>So, I've landed somewhere where FireFox has updated to the latest version, AND MightyText works just fine.  </p><p>But now the problem is I cannot use any of my add-ons. Actually, I can re-fresh FireFox, and start it without any add ons. I can add all my add ons and everything works great, but if I restart my computer, FireFox will not connect to the internet (the wheel just spins) until I refresh again and wipe out all the add-ons. After doing so, all my tabs are restored, all my saved passwords, etc--and I can add back the add-ons and they will work until FireFox Crashes or I restart the computer, but then FF won't connect to the internet and around and around we go.  </p><p>What's up? </p>


created: 2021-03-24T13:15:56-07:00
updated: 2021-03-24T13:33:35-07:00
title: how do I manage my bookmarks toolbar
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401022;
creator: david458
content:
<p>I used to be able to place new bookmarks into the category I wanted them in, I can't find the way to do that now. </p>


created: 2021-03-24T13:00:11-07:00
updated: 2021-03-24T13:00:11-07:00
title: Going to a specific folder in the Bookmarks Menu
tags: desktop;bookmarks;windows-8;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: aleksi.scott
content:
<p>Earlier, when I you wanted to go to a specific folder in the Bookmarks in the Sidebar, you just typed the first letter of the folder. Now, when you do the same, Firefox will type the letter to the search box! Can this be changed? </p>


created: 2021-03-24T12:53:41-07:00
updated: 2021-03-24T13:15:18-07:00
title: Random black chunks in the middle of my screen
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1401016;
creator: januse88
content:
<p>Sometimes when I’m browsing I’ll have random black rectangles appear on my screen. Usually minimizing or pulling it to a window and then bringing it back to full screen gets them to go away, but not always. I’ve attached a few pictures, but it probably happens a few times a day at least </p>


created: 2021-03-24T12:28:45-07:00
updated: 2021-03-24T13:09:48-07:00
title: Bookmark option doesnt work
tags: windows-7;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401013;
creator: danilomilosevic123
content:
<p>So lately my bookmark page option doesn't work, it simply doesn't. Pages don't get saved, nor can I delete the ones I already have had saved. I don't know what's going on </p><p>I tried reinstalling the whole Firefox and removing all add-ons, but it didn't help. </p><p>anyone got an idea as to what may I try to fix this? </p>


created: 2021-03-24T11:45:04-07:00
updated: 2021-03-24T14:22:43-07:00
title: Downloading to something I can e-mail
tags: windows-7;desktop;download-and-install_1;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1401033;
creator: kathieparish
content:
<p>I downloaded a file from my scanner and when I tried to e-mail it to someone, I am told that it does not exist, even though I can open it in Adobe and pdf.  How can I download to something that can be e-mailed? </p>


created: 2021-03-24T11:32:17-07:00
updated: 2021-03-24T11:32:17-07:00
title: Firefox Screenshot desapareció del menú de Acciones de la página
tags: desktop;beta;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: es
creator: andresoso
content:
<p>Esta herramienta importante desaparecio de Firefox Developer por lo cual es complicado hacer capturas de pantall sino me se el atajo de <strong>Firefox Screenshot</strong>, personalice la barra de herramientas para que saliera la opción pero me era mejor en el menú donde anteriormente estaba. </p>


created: 2021-03-24T11:27:39-07:00
updated: 2021-03-24T11:27:39-07:00
title: Ya no aparece la opción "ver información de la imagen"
tags: desktop;beta;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: es
creator: andresoso
content:
<p>Anteriormente podia ver la información de cualquier imagen que estuviese en la página web, esta opción desaparecio en <strong>Firefox Browser Developer</strong> y es de mucha ayuda para estar viendo los tamaños de las imagenes sin tener que descargar y obtener dicha información con mi sistema operativo. </p><p>La opcion salía al dar clic con el boton derecho del mouse, ver información de la imagen. </p>


created: 2021-03-24T11:22:46-07:00
updated: 2021-03-24T11:22:46-07:00
title: Não reconhecimento de Certificado Digital e-CPF token
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: pt-BR
creator: angela.faculdade
content:
<p>Porquê não consigo me conectar no site da Receita Federal no Firefox com meu Certificado Digital e-CPF token? Pois aparece o erro "Certificado Digital não encontrado", sendo que nos outros navegadores funciona normalmente. Como devo proceder? </p>


created: 2021-03-24T11:21:59-07:00
updated: 2021-03-24T11:21:59-07:00
title: Auto-jump to highlighted focus
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: rwill1
content:
<p>Firefox now jumps a page automatically (up/down, at least) to a highlighted focus box at a web page with multiple such boxes, such as number puzzles. How to disable? </p><p>While we're at it, how do I kill that annoying blue highlight border? </p>


created: 2021-03-24T11:11:41-07:00
updated: 2021-03-24T16:43:20-07:00
title: Access to the file was denied
tags: linux;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1401050;
creator: chrborn
content:
<p>Hello, i have at this moment TWO versions off ff in use. my standard install wont open any file on the LOCAL drive AND severall BUTTONS are not working so now i use the 'standalone' version that just opdated to 87, nice but the OLD version 78ers is now broken or hacked </p><p>i tried to look up profile.js etc but perhaps on debian those migth have a different name ? i noticed that with other progs and configs aswell. is it the permisions.ini file ? </p><p>the general.config.obscure_value is NOW 0, but WAS 13 </p><p>i hope there is a simple solution. if i continue with 87 and delete 78 , what will happen? after RE-install off 87esr al still is blocked. C </p>


created: 2021-03-24T11:07:35-07:00
updated: 2021-03-24T11:07:35-07:00
title: New browser not opening links from Google Search
tags: mac-os;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
creator: factorfineart
content:
<p>In the last couple of days since the Firefox update to my Macbook Pro (to Firefox 78.9) when I do a Google Search for some item, and the results come up with the individual windows for each seller's item just below the search bar, when I click on an item the little window just goes blank. It used to take me to the website which was linked to that window. The strange thing is now it only links to anything sold my Amazon. Any other links are dead.  It works fine in Safari and Chrome browsers, but not in Firefox any more. I have restarted the browser, the computer and closed all the tabs in the browser before restarting, Still no good. Any help or suggestions would be great! </p>


created: 2021-03-24T11:03:43-07:00
updated: 2021-03-24T11:03:43-07:00
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
creator: billwockenfuss
title:
a pop up keeps apearing that says customize firefox, sign in to firefox it is very annoying. it moves the cursor to the upper right  I just want it to stop

content:
<p>see above.  it says firefox turn on sync.  I dont want to sync anything.  I just want it to stop.  why did it start in the first </p>


created: 2021-03-24T10:36:03-07:00
updated: 2021-03-24T11:30:32-07:00
title: Firefox is warning of dangerous and deceptive content on one system, but not another
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400987;1400988;1400991;1400992;1400996;1400998;
creator: dee9
content:
<p>Using Firefox on one system, it pops up the "dangerous and deceptive content" message on sites that are fine, like mine and a friend's, but on my other system, no warnings for the same sites. It doesn't do it for <a href="http://google.com" rel="nofollow">google.com</a> or <a href="http://msn.com" rel="nofollow">msn.com</a>, and no one else gets the warning for the sames sites I am. </p><p>Other than turning off the security setting, is there a way to fix this problem? It wants to block me on many sites I've been going to for years. </p>


created: 2021-03-24T10:16:50-07:00
updated: 2021-03-24T11:45:06-07:00
title: Reverting to a specific version of Firefox browser?
tags: mac-os;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
answers: 1400989;1400994;1401002;
creator: meganhopeross
content:
<p>The last fully compatible version I could use was 78.6.1 ESR.  I know I need a new profile to go backwards but I can't find the specific file. I can see the version I would like in a directory but don't know how to download/install it.  Thank you all:) </p><p>Have 2011 Mac which won't support newer OS updates. </p>


created: 2021-03-24T10:15:18-07:00
updated: 2021-03-24T10:15:18-07:00
title: Can't open save to pocket since the last firefox update
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: bluesky1948
content:
<p>Since the last Firefox update I can't open save to pocket it is not listed in view history bookmarks etc...It works on the Microsoft Edge browser but not Firefox browser. Save to pocket icon is dark. </p>


created: 2021-03-24T10:11:48-07:00
updated: 2021-03-24T10:11:48-07:00
title: Google translator failure
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: ricardo.wredna
content:
<p>Hi today or yesterday new actualisation has been released and after that goggle translator works wrong. First sentence is visible but when i write more than one line of text everything disappear in right column. translation is being made on the left but right stays blank. On chrome it works normally. Idk when i should report such error as mozilla feedback site is not working. </p>


created: 2021-03-24T09:40:02-07:00
updated: 2021-03-24T15:47:01-07:00
title: Can't get to sbcglobal.net email
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400967;1401035;1401043;
creator: b1pmail-bruce
content:
<p>I have been able to access my <a href="http://sbcglobal.net" rel="nofollow">sbcglobal.net</a> email up until to day.   </p> <ul><li> Today, I got to <a href="https://currently.att.yahoo.com/" rel="nofollow">https://currently.att.yahoo.com/</a> as usual. </li><li> I select "sign in" </li><li> I select my account </li><li> The account tries to load until I get this message: </li></ul> <pre>   An error occurred while processing your request.    Reference #97.4f397c68.1616602006.71f9255  </pre> <ul><li> I have tried adjusting protections to no avail </li><li> I can sign in using another browser, but NEVER with FireFox. </li></ul> <p><br> Any suggestions?  Otherwise, I think that I may need to dump FireFox.  :-( </p>


created: 2021-03-24T09:23:28-07:00
updated: 2021-03-24T09:23:28-07:00
title: Spell check not working
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: RickTee
content:
<p>Read the posts on this issue suggest right click text area submenu language, where is this sub menu as I don't see one when right clicking anywhere. Also working very very slowly when inputing text on facebook. </p>


created: 2021-03-24T09:16:14-07:00
updated: 2021-03-24T09:16:14-07:00
title: How do I disable google translate?
tags: desktop;privacy-and-security_1;windows-10;firefox-860;firefox-8601;
product: firefox
topic: privacy-and-security
locale: en-US
creator: migkill5
content:
<p>And suddenly.. there was Google translate asking me to translate a certain website. For the life f me (and I googled myself silly) I CANNOT get it to stop. even when I tell it I do not need it. </p><p>I've tried every trick I could find, yet to no avail. </p><p>I've NOT installed any add ons that would enable this. And it only happens with one website (<a href="http://hannants.co.uk" rel="nofollow">hannants.co.uk</a>) and no other (as far as I can see now). This is really ticking me off.  </p><p>Like I said I googled to no avail and no extension within Firefox that I can see that are enabling. Can any one please help me is turning this piece of crap translation off? </p><p>Thanks </p><p>Harald </p>


created: 2021-03-24T09:15:12-07:00
updated: 2021-03-24T09:15:12-07:00
title: Language suddenly changed to Spanish
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: mucklow
content:
<p>Language suddenly changed from English to Spanish.  Preferences say Firefox is set to English. How to I fix this? </p>


created: 2021-03-24T09:14:41-07:00
updated: 2021-03-24T09:14:41-07:00
title: BOOKMARKS AND HISTORY WILL NOT BE FUNCTIONAL
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: davidwwclarke
content:
<p>Possible causes are that security software if blocking access to places.sqlite in the Firefox profile folder. </p><p>Did you try to close and restart Firefox or reboot the computer ? </p><p>Thank you for your prompt reply. </p><p>I do not have any security software that would suddenly block access and it was working fine until yesterday morning. </p><p>I have closed and restarted Firefox several times and followed your advice. I have also rebooted my computer. </p>


created: 2021-03-24T08:57:56-07:00
updated: 2021-03-24T09:22:48-07:00
title: Bookmarks missings
tags: mac-os;desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400960;
creator: roei
content:
<p>After logging in with my firefox account on another firefox browser all my bookmarks haven't sync. is there something that needs to be done in order to pull the bookmarks from my account? i don't have any access to the old computer anymore </p>


created: 2021-03-24T08:52:58-07:00
updated: 2021-03-24T08:52:58-07:00
title: windows installation executables have same name
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: timsoft
content:
<p>Both the 32bit and 64bit windows install files have the same binary name. This is more of a (feature?) request that the installation executables have different names, for example using "Firefox setup 87.0_64bit.exe" to indicate the bitwiseness of the installer. This helps when downloading the installer for lan installs from a file server, and generally helps a user identify which installer it is. x86 and x64 are also common suffixes used in many other projects to indicate bitness of an installer. It would save users manually having to rename on download, and is probably a minor build system change. thanks. </p>


created: 2021-03-24T08:44:45-07:00
updated: 2021-03-24T08:44:45-07:00
title: How can I contribute to Firefox Dictionaries?
tags: desktop;beta;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: sbezaws
content:
<p>I've been using <a href="https://addons.mozilla.org/en-US/firefox/addon/diccionario-espa%C3%B1ol-m%C3%A9xico/" rel="nofollow">Spanish (Mexico)</a> dictionary for a few years as my default spell checking dictionary. However, it lacks a lot of common words and local idioms that I use everyday.  </p><p>How can I create a new dictionary for Spanish (Colombia), or contribute to the Mexican one? I can't find a Github repo with the project. </p>


created: 2021-03-24T08:41:42-07:00
updated: 2021-03-24T08:41:42-07:00
title: What means Firefox (2)?
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: ik2wbg
content:
<p>With Win 10, if I press the right button on the Firefox symbol in the toolbar, a new Firefox appears followed by a 2 in brackets and the number in brackets cannot be deleted. Selecting it with the left button a new session opens which works perfectly. Greetings to all and thanks for the possible solution. Daniele </p>


created: 2021-03-24T08:34:30-07:00
updated: 2021-03-24T08:37:41-07:00
title: Skip ahead audio in reader mode for Firefox Desktop?
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1400952;
creator: mdkoch66
content:
<p>Hello, </p><p>I love Firefox's reader mode's "Listen" or read aloud function. I use it all the time for my academic papers as it helps to drill the information into my head to read and listen to the content. </p><p>However, there was an 11x4 table with only numbers in each table cell, and I could not get the read aloud narrator to jump ahead to a later section. When I hit the "Forward" or skip ahead button, it just went to the next cell, and it was a very clunky experience getting to the end of the table. </p><p>Does anyone know a way to skip ahead in the content, such as skipping a table or selecting a point in the content to begin reading aloud? </p><p>Thanks a ton in advance! It's an incredible community that we have here. Max </p>


created: 2021-03-24T08:24:59-07:00
updated: 2021-03-24T08:24:59-07:00
title: Again 8K and 4k youtube videos stuttering
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: michael.panfili
content:
<p>This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example this video in 8k does not work at all, audio works fine and it stutters totally showing a single different frame every 10 secs. <a href="http://example.com" rel="nofollow">https://www.youtube.com/watch?v=5LxsViMm25o&amp;t=54s&amp;ab_channel=AroundTheWorld4K</a> . My pc is running Win 10 64-bit, 8gb of ram and all with all drivers\os up to date. As usual no issue with Google Chrome while reproducing the above video in 8k. </p><p>CPU Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz 4 Cores GPU - AMD Radeon R7 200 Series with 2gb. </p><p>Pls fix. </p>


created: 2021-03-24T07:48:55-07:00
updated: 2021-03-24T07:48:55-07:00
title: When I sync data in firefox it loads loads of duplicated & outdated Bookmarks and Passwords
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: mike.hitchcock
content:
<p>What I would like to do is edit my bookmarks and passwords on my current device then be able to delete the Firefox online storage and sync the current live Firefox to a new online Firefox storage. </p>


created: 2021-03-24T07:39:45-07:00
updated: 2021-03-24T07:39:45-07:00
title: Firefox read more
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
creator: graficweb75
content:
<p>Firefox doesn't work well, especially when loading some websites such as paypal or when trying to pay for a transaction </p>


created: 2021-03-24T07:33:11-07:00
updated: 2021-03-24T07:33:11-07:00
title: Home Page Panel problem
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
creator: otisdog1013
content:
<p>The current update will not allow me to select a home page. "FoxFireHome(Default)" always overrides any other input.  </p><p>How can I change this? </p>


created: 2021-03-24T07:22:55-07:00
updated: 2021-03-24T09:26:34-07:00
title: Pasting in FireFox and screenshots not working - FireFox developer 88.0b2 (64bit) on Win10 Pro x64
tags: desktop;beta;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400956;1400957;1400958;1400961;1400962;
creator: fritexvz
content:
<p>Recently, I think it was yesterday when I updated FireFox developer to 88.0b2 (64bit) on my OS Windows 10 Pro (x64) 22H2 19042.870. </p><p>Firstly I noticed "take screenshot" option dissapeared from "3 dots" on the URL bar. Secondly, the "paste" (right click or CTRL + V) stopped working. </p><p>I cannot paste text neither from my Notepad or some Text Editor as usuall to some input field or textarea on some Website. </p><p>I can copy text from some input field of an Website, but cannot paste the text inside it from a Windows Explorer or whatever. </p><p>What is that wrong with FireFox stable/unstable versions? </p><p>I've had problems on "normal" FireFox, now I got them either on "developer". I really like this browser, but more and more it seems I would need to switch to some other just because. </p>


created: 2021-03-24T06:59:57-07:00
updated: 2021-03-24T12:23:03-07:00
title: Error ratificar domicilio fiscal www.agenciatributaria.es con Firefox
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: es
answers: 1400964;1400997;1401011;
creator: wyxchari
content:
<p>En <a href="https://www.agenciatributaria.es/" rel="nofollow">https://www.agenciatributaria.es/</a>, Renta 2020, Consulte sus datos fiscales, Acceda con certificado, Acceder. Si no se ha ratificado el domicilio fiscal en el año actual, pregunta para hacerlo y el botón RATIFICAR no funciona. Si ya se ha ratificado en el año actual, salta bien a los datos fiscales. He tenido que usar Edge para ratificar el domicilio fiscal. Ocurre en todos los ordenadores que tengo usando Firefox 87.0. Puede que con versiones anteriores de Firefox tampoco funcione. </p>


created: 2021-03-24T06:25:00-07:00
updated: 2021-03-24T14:28:25-07:00
title: BOOKMARKS AND HISTORY WILL NOT BE FUNCTIONAL
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400950;1400971;1401034;
creator: davidwwclarke
content:
<p>I raised the problem and had a response kindly trying to assist but after following all the steps advised I still can't access any bookmarks or history. </p><p>I have located the places.sqlite file as advised and renamed it but when I restart Firefox nothing changes and it makes no attempt to recover bookmarks from the backup files. </p><p>I would welcome any assistance as I have saved details I need. </p><p>Thank you. </p>


created: 2021-03-24T06:01:19-07:00
updated: 2021-03-24T06:01:19-07:00
title: Double Pasting in GMAIL
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: liennyc
content:
<p>When I copy something and want to paste in my compose gmail email , I am getting double pasting.Anyone have a fix ? is this a bug? </p>


created: 2021-03-24T05:42:41-07:00
updated: 2021-03-24T08:35:23-07:00
title: Mozilla Firefox without doest not work in debian, it opens but dows not show anything
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1400951;
creator: b9g03z
content:
<p>Hello, </p><p>Just after installing debian buster in my computer, I could use firefox to download some other programs, that was a week ago.  Now I can't use it.  When I open the browser and type any URL it just stays loading the page, even when I type about:config I get the same behaviour.  I have --reinstall the pagacke, removed profile, start firefox in safe mode, but nothing.  I'll really appreciate your help. </p>


created: 2021-03-24T04:48:00-07:00
updated: 2021-03-24T04:48:00-07:00
title: Mailmerge Message Error: RFC-5321
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: federica4
content:
<p>Hello,  </p><p>when I put the filwe in CSV format in mail merge for some address send it, but for others the message is the one in photo attached :"the server said the recipient address is not valid RFC-5321 address.s6sm779403ejx.83 - gsmtp" Someone know why? Because is not for each contact, just for some!  </p><p>Thanks in advance! </p>


created: 2021-03-24T04:11:50-07:00
updated: 2021-03-24T04:48:01-07:00
title: Firefox frissítés letiltása
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: hu
answers: 1400921;
creator: remekmuvek
content:
<p>A Firefox legújabb verziójából kivették a "Képadatok megjelenítése" funkciót. Az egyik gépemen még megvan a régebbi jó verzió. Szeretném, hogy ott maradjon is meg ! Üdv ! R.M. </p>


created: 2021-03-24T03:56:43-07:00
updated: 2021-03-24T03:56:43-07:00
title: email
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: astevens1
content:
<p>For a week sending emails is very slowly (30 seconds).  What is the reason?  Can you help me?  </p><p>I use 260MB Sending emails via webmail (strato) is good.  </p><p>A. Stevens astevens@stevensfab.nl </p>


created: 2021-03-24T03:53:16-07:00
updated: 2021-03-24T03:53:16-07:00
title: email
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: astevens1
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1330392" rel="nofollow">/questions/1330392</a>]</i><br> For a week sending emails is very slowly (30 seconds) . What is the reason therefore? Can you help me?  </p><p>I use 260 MB Emailsending via webmail (strato) is good.  </p><p><br> A. Stevens astevns@stevensfab.nl </p>


created: 2021-03-24T03:46:13-07:00
updated: 2021-03-24T03:46:13-07:00
title: I uninstalled Microsoft 365 from a new computer and Firefox stopped working.
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: Peasoft
content:
<p>I uninstalled Microsoft 365 from a new computer and Firefox stopped working.  Tried restarting but all I get is an unresponsive search bar. </p>


created: 2021-03-24T03:26:22-07:00
updated: 2021-03-24T03:26:22-07:00
title: is seo for mozilla or chrome different?
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: quest4code
content:
<p>I am working at <a href="http://example.com" rel="nofollow">Tiklacars</a>. SEO procedure is differnet for mozilla firefox and google chrome? I need tips from experts to guide me about SEO regarding mozilla. </p>


created: 2021-03-24T03:13:42-07:00
updated: 2021-03-24T03:13:42-07:00
title: Emails from Firefox Accounts
tags: desktop;sync;windows-10;firefox-870;
product: firefox
topic: sync
locale: en-US
creator: mcmike2
content:
<p>Hello, after setting up Account Sync in Firefox, I received an email with a subject of something like "Your friendly reminder: how to finish synchronization setup". I am a Ukrainian user with an Ukrainian IP and English settings in my firefox account. But for some reason, the email sent to me was in a foreign language (Russian) which I don't know. I have no idea what is written there and why the email is in Russian. Is there a way to receive emails in Ukrainian or English in the future and not in Russian? With regards, Nick </p>


created: 2021-03-24T02:56:49-07:00
updated: 2021-03-24T03:46:54-07:00
title: MS BING
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1400910;
creator: hni59
content:
<p>Hello Community! Till today I use Firefox as browser , but everytime I tick on Firefox logo &gt; Bing comes ! Even I prefer Firefox as browser &gt; Bing popups ! How can I delete Bing browser ??? Thank you and greetings from Haris ! </p>


created: 2021-03-24T02:23:22-07:00
updated: 2021-03-24T02:23:22-07:00
title: Backlight and "Take a Screenshot"
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: eugbug1
content:
<p>When I take a screen shot, the screen turns almost black and the selection rectangles are grey. However after exiting out of screenshot mode, it takes 5 or 6 seconds for the back light to recover. Is this a software or hardware issue? My laptop is only a year old, a Lenovo Legion y530-15ICH. Has anyone else experienced this issue? </p>


created: 2021-03-24T02:01:38-07:00
updated: 2021-03-24T02:01:38-07:00
title: 1 & 1.de mail program,
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: josef-konrad
content:
<p>Why is my e-mail program reported by 1 &amp; <a href="http://1.de" rel="nofollow">1.de</a> as an error </p>


created: 2021-03-24T01:31:09-07:00
updated: 2021-03-24T01:31:09-07:00
title: No me cargan las paginas. Solo ocurre con firefox.
tags: desktop;tabs;
product: firefox
topic: tabs
locale: es
creator: alexpadrino_26
content:
<p>Uso firefox 68.0.1, debido a que para ejecutar el certificado digital en España (es una especie de identificación digital oficial para usar los tramites en las paginas del estado)  debe usarse una versión previa a la versión 70, anteriormente he hecho uso y ha funcionado perfecto, ahora intento cargar cualquier pagina y en la pestaña aparece como cargada pero no se ve el contenido de la pagina y aparece el circulo de cargando la pagina. Me pasa con todas las paginas, y solo ocurre con firefox no con los demás navegadores. Pero me urge usar firefox por el tema del certificado digital que solo funciona con este navegador. Gracias! </p>


created: 2021-03-24T00:42:48-07:00
updated: 2021-03-24T14:04:03-07:00
title: User Profile Box on restart after update
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400913;1400914;1400915;1400918;1401031;
creator: leo9ine
content:
<p>Last night Firefox insisted that it be updated and so I allowed the update on my somewhat antiquated laptop.  It's the laptop that my wife uses and because she's far from tech-friendly, things need to be simple and basic. She didn't want to update it because everything was fine for the limited browsing that she uses the laptop for but for the sake of doing as we're told, we let it happen. </p><p>When the laptop restarted and we went to open Firefox, a damned User Profile Box appeared - one that's got me scratching my head and cursing.  What the hell is it? Choose User Profile Then inside the box; Create Profile Rename Profile  Delete Profile She doesn't have a 'profile' - what the hell is it anyway? Why should we make this change - what's it in aid of? </p><p>Whatever, we opted to click on Rename Profile and found that the existing profile was 'User', so I renamed it with her name - and then started Firefox. A blank Firefox page appeared - with no favourites; no log-ins; no records - NOTHING.  Preferences? NONE. What on earth has happened? She had a selection of physiotherapy exercises in her favourites - WHERE THE HELL ARE THEY?  THEY WERE VITAL FOR HER HEALTH AND NOW THEY'RE GONE. Just what the hell is going on? Why do we need to go through all this - where have all her records gone? </p><p>Ok - I searched the internet for an answer. I then found a similar case from back in 2015 - and the member (because it was on this forum) came to the conclusion that it was best to use Chrome instead - and I reckon that's what my wife will have to do. If this change can't be undone and if her saved information can't be accessed (and EASILY - not via a string of convoluted instructions that neither she nor I will understand) then you've just lost another customer. Answers please - and simple ones, not a long guide through the mess that's inside Firefox. </p>


created: 2021-03-24T00:23:46-07:00
updated: 2021-03-24T00:23:46-07:00
title: "Képadatok megjelenítése" funkció
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: hu
creator: remekmuvek
content:
<p>A legfrissebb verzióból kivették a "Képadatok megjelenítése" funkciót. Kérem vissza ! Üdvözlettel: R.M. </p>


created: 2021-03-23T23:44:03-07:00
updated: 2021-03-24T13:47:39-07:00
title: Bing takes over my seaches even though Google is selected
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400899;1400912;1401004;1401026;
creator: Philipholahan
content:
<p>Need to find out why my preferences in Firefox the search engine Google is selected but on the second search reverts to Bing and I cannot get rid of Bing. </p>


created: 2021-03-23T23:08:38-07:00
updated: 2021-03-23T23:55:33-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400895;
creator: eddiefreeman001
title:
t all fraud coomitted against the owner eddie v freeman please have kevin berand thomas and wife arrest first break imot my device electricalli they are delusonal, liars, crinimals and hackers whom’ for ‘Firefox’

content:
<p>you have two bad actor Kevin berand Thomas and wife extremely fraudulrnt behavior will cyber impersonate myself and interfere or fake the website fraud committed against the owner Eddie v freeman please have kevin berand thomas and wife arrest first break imot my device electricallY they are delusonal, liars, crinimals and hackers whom’ for ‘Firefox’ </p>


created: 2021-03-23T21:30:42-07:00
updated: 2021-03-23T21:42:04-07:00
title: Can no longer access some websites or login after update
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1400883;
creator: starrosewolf
content:
<p>My browser crashed and updated itself the other day and when I reopened it I had been logged out of everything. I’ve managed to get back in to some accounts but some things like gmail won’t let me. I’ll type in my email but the “Next” button won’t work either being clicked on or hitting enter.  </p><p>There’s also a few shopping websites that just won’t open at all and I have the same problem with LinkedIn.  </p><p>I tried restarting my computer and also removing Firefox and redownloading it and while I managed to get into LinkedIn once I couldn’t get anything else to work. I’m just not sure what else to try or if I just have to wait for another update? </p>


created: 2021-03-23T21:29:23-07:00
updated: 2021-03-23T21:43:09-07:00
title: problem browser.
tags: desktop;other;mac-os-x-1010;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1400884;
creator: paolomalaguti
content:
<p>Despite having correctly set the choice parameters for opening the "search" page with a certain engine (eg Google), occasionally when a new search window is opened it opens with the YAHOO engine, despite having eliminated this possibility in the Firefox settings. </p>


created: 2021-03-23T20:22:16-07:00
updated: 2021-03-23T20:22:16-07:00
title: Why doesn't Firefox have a "send data to the Internet" permission for Extensions?
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Freewalker1
content:
<p>When I install Extensions, many of them want "access your data on all websites" or some version of it.  For a completely unknown extension I am not likely to be comfortable with that, *if the extension can send that data to external endpoints on the web*.  But many add-ons don't need that permission.  For example, an add-on that just adjusts styles on a webpage doesn't need to contact the Internet at all. (It would still need to check for updates, but I assume Firefox would do that and it wouldn't require granting carte-blanche internet access to the Extention). </p><p>I am generally comfortable with an extension contacting the Internet if it doesn't have any of my data (so that nothing privacy-relevant can be sent).  I'd also be comfortable with an extension having major access to data if the data can *never* be sent anywhere - it is just on my machine.  But Firefox doesn't seem to distinguish between these two extremely different privacy cases. </p><p>Is there some plan to implement this, or else some reason why it is not done?  Is the technical challenge extreme for some reason? </p><p>I (and I suspect many others) could use a lot more extensions comfortably if this kind of privacy protection was available. </p>


created: 2021-03-23T18:46:21-07:00
updated: 2021-03-23T20:00:50-07:00
title: replication of Firefox icon in tool bar
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1400869;
creator: zinc1
content:
<p>Firefox alias icon keeps replicating itself in the toolbar at the bottom of screen where all of the alias icons are located. Had a session  with an Apple rep which did not work. Used a virus protection app that did not remove the aliases. Any ideas? </p>


created: 2021-03-23T18:46:06-07:00
updated: 2021-03-23T18:46:06-07:00
title: Remove folders from the bookmark menu
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: pwromeo242
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1330352" rel="nofollow">/questions/1330352</a>]</i><br> I want to remove folders from the bookmark menu and keep them in the bookmark toolbar.  I need the space in the menu for websites not folders.  Thank you </p>


created: 2021-03-23T18:24:35-07:00
updated: 2021-03-23T21:28:27-07:00
title: Batch remove obsolete logins
tags: mac-os;desktop;beta;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1400859;1400879;
creator: dm4n
content:
<p>Hi, I'd like to batch delete ~100 old logins from Firefox. </p><p>Previous forum posts suggested using these URLs to access password management: chrome://passwordmgr/content/passwordManager.xul and chrome://passwordmgr/content/passwordManager.xhtml but neither work on FF88.0b2 64bit on macOS 10.14.6 </p><p>Thanks </p>


created: 2021-03-23T18:01:43-07:00
updated: 2021-03-23T18:24:37-07:00
title: How can I remove the spam "What's new" button?
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1400848;
creator: arien.is.working
content:
<p>I just stopped using Chrome because they insisted on spamming me in-app.  I do NOT want to get spammed about "features" I couldn't care less about - especially when they show how little they respect me by forcing it on me. </p><p>So Failfox is doing the same thing?  Forcing the "What's new" AD on me?  I do not want it.  I will quit using Forcefox if this is their philosophy.  Help me remove this SPAM or I'll go find another browser. </p><p>For goodness sake, how much longer until every TOS and EULA simply says "You're a slave, shut up or die."? </p>


created: 2021-03-23T17:57:46-07:00
updated: 2021-03-23T20:37:17-07:00
title: Remove folders from horizontial toolbar
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400850;1400873;
creator: pwromeo242
content:
<p>How do I remove the folders from the horrizontal menu bookmark toolbar but keep them in the vertical toolbar </p>


created: 2021-03-23T17:51:46-07:00
updated: 2021-03-23T18:30:16-07:00
tags: mac-os;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1400851;
creator: pwromeo242
title:
How do I remove the folders from the horizontal menu bookmark toolbar but keep them in the vertical toolbar

content:
<p><strong>How do I remove the folders from the horizontal menu bookmark toolbar but keep them in the vertical toolbar</strong> </p>


created: 2021-03-23T17:22:47-07:00
updated: 2021-03-24T15:13:21-07:00
title: Javascript Developer - Unable to properly functioning "$" function
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1400853;1401037;
creator: firefox.shrouding
content:
<p>Hi Mozilla Community, </p><p>I am a Javascript Developer and I need a bit of help. This is my first time in a very long time contacting technical support. Please bare with me as I explain my situation. I recommend that someone that is familiar with Javascript and the browser console help test this issue. </p><p>I try to create a function in the browser console on a very blank html file. I created a function using the following code "const $ = $ =&gt; $". When I called the function with the following code "$('test')" I would get a return of "null". What is expected to return is "test". I have tested other browsers and it would seem to work perfectly fine. These browsers include: Edge, Chrome, Epiphany. I have also tried creating a function like so "const a = a =&gt; a". Then I called the function like this "a('test')". The result would be "test". </p><p>I had also asked a developer friend of mine to test this out and nothing is wrong on his end. I cannot recall what machine my friend runs but I know it does not run Linux. I wouldn't know well enough but my suspicions lie with the Linux version of Firefox. I have also tried uninstalling and reinstalling Firefox from my computer the results seem to remain the same. </p><p>I will attach images for a visual of the situation. I will also leave some specs that might be of concern down below. </p><p>Here are my computer specs: </p><p>LMDE 4 (debbie) x86_64  Kernel: 4.19.0-14-amd64  Shell: bash 5.0.3  Resolution: 2560x1080  DE: Cinnamon 4.8.6  CPU: AMD Ryzen 7 1700 (16) @ 3.000GHz  GPU: NVIDIA GeForce GTX 1070  Memory: 6153MiB / 64414MiB  </p><p>Firefox Version: 78.9.0esr (64bit) </p><p><br> Please get back to me, Terrance Banh </p>


created: 2021-03-25T16:36:34-07:00
updated: 2021-03-25T16:36:34-07:00
title: When will network.cookie.sameSite.schemeful be set to true by default?
tags: desktop;cookies;
product: firefox
topic: cookies
locale: en-US
creator: sholland39
content:
<p>Hi there, </p><p>I've been trying without much luck to find out when or in what Firefox version, the config setting network.cookie.sameSite.schemeful will be set to 'true' by default?  </p><p>Can anyone point me in the direction of where this information is or let me know the answer if they already know it?  </p><p>And I'll apologise in advance if this is in an obvious spot that I've just stupidly missed.  </p><p>Thanks! Simon </p>


created: 2021-03-25T15:59:36-07:00
updated: 2021-03-25T15:59:36-07:00
title: Alex Extension Stops Access To Soundcloud
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: yonah1
content:
<p>I have found (currently in Firefox 87) that I could not load any part of the soundcloud web site except right after the site cache was cleared.  After that, any access for Soundcloud yields an error message "Sorry Something went wrong" (presumably coming from the soundcloud site).  It only seems to happen with Soundcloud. All the other websites I use work fine.  I tried diabling extensions and discovered the error occurs with the free web analytics extension from <a href="http://Alexa.com" rel="nofollow">Alexa.com</a> (owned by Amazon).  When I disabled the extension, the problem goes away. </p><p>So I now have two workarounds - (1) clear the soundcloud cache before each reload (with Shift-reload) or (2) disable the Alexa extension. </p><p>So what is going on here?  Things used to work fine.  Whose issue is this (1) Firefox, (2) Soundcloud or (3) Alexa. </p><p>(Soundcloud is still asking me to troubleshoot and I submitted a question to Alexa but not sure if I'll get help since the extension is free) </p>


created: 2021-03-25T14:42:47-07:00
updated: 2021-03-25T14:42:47-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: edrcpa
title:
Yahoo! Mail, Gmail and Google Are Not Loading with Firefox 87.0 (64-bit) - Firefox Reinstallation on 3/25/21 Didn't Fix Problem

content:
<p>Yahoo! Mail, Gmail and Google Are Not Loading with Firefox 87.0 (64-bit).   Firefox Reinstallation on 3/25/21 Didn't Fix Problem.   Here is the error message when trying to load Yahoo! Mail: </p><p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://login.yahoo.com" rel="nofollow">login.yahoo.com</a>. PR_END_OF_FILE_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre>


created: 2021-03-25T14:31:15-07:00
updated: 2021-03-25T14:31:15-07:00
title: "View History Sidebar" missing from History menu in Firefox 87
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: Cadex
content:
<p>The "View History Sidebar" command is missing from the History menu after updating to Firefox 87. Is this a bug or was it intentional? The Bookmarks menu still has the "View Bookmarks Sidebar" command. </p><p>While I found it possible to work around the issue via Customize and adding the "Sidebars" control, this is quite unintuitive and awkward to have to use two different buttons in order to access your history. (IMHO, the History menu should just show the full history to remove the need for the sidebar, but that's a separate discussion.) </p>


created: 2021-03-25T14:21:07-07:00
updated: 2021-03-25T15:53:11-07:00
title: Pocket
tags: desktop;other;windows-81;firefox-870;
product: firefox
topic: other
locale: cs
answers: 1401294;
creator: varacha
content:
<p>Dobrý den, mám verzi prohlížeče Firefoxu 87.0 (64 bitů) a nemohu najít ikonu (tlačítko) pro přístup do Pocketu. Do Pocketu mohu tedy pouze ukládat, ale nemohu uložené stránky číst. Tlačítko z původního umístění zmizelo. Může mi prosím někdo poradit, kde jej najdu? Díky. Franta </p>


created: 2021-03-25T14:03:15-07:00
updated: 2021-03-25T16:07:11-07:00
title: Youtube videos won't load on Firefox - Works on every other browser
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401281;1401295;
creator: mark.seradarian
content:
<p>All of a sudden, my firefox started giving me a ton of problems. Youtube videos get stuck on a black loading screen indefinitely, but they end up working if I manually refresh. Youtube works flawlessly on other browsers. </p><p>Also, log in features on most websites have stopped working. On Amazon for example: I put my email and password, click log in, and then nothing happens. It doesn't load or anything. Again, it works fine on every other browser. </p><p>I've turned off performance settings and hardware accelartion settings in the firefox settings, but still the same issues persist. I'm running Windows 10 with a relatively powerful desktop so I don't think it's a performance issue. I've also reinstalled Firefox several times, removed add-ons, etc. </p><p>I'm on my last leg here, I'd rather not switch to another browser </p>


created: 2021-03-25T13:41:11-07:00
updated: 2021-03-25T14:50:11-07:00
title: Why firefox is so bad and slow now, it did not happen in previous versiosn?
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401282;
creator: edgar_sanchez
content:
<p>Hi, </p><p>I am running firefox 87.0 (64-bit) on Windows and now when I try a page the 99% of the time firefox is not able to open those pages because security concerns or just it hangs, if I try same page in other browsers (Edge, Chorome, etc) those pages work fine. I tried everything in the firefox configuration until disable all protections but behavior is the same, is almost impossible to work with firefox now, it was my preferred browser but due to all the wrong behavior I am planning to uninstall it from all my computers/laptops. </p><p>For example, if I try to open the page  <a href="https://www.pgatour.com/competition/2021/wgc-dell-technologies-match-play/tourcast.html#/hole-view?match=64&amp;round=2&amp;cid=185&amp;seqHole=2&amp;hole=2&amp;pid=48822" rel="nofollow">https://www.pgatour.com/competition/2021/wgc-dell-technologies-match-play/tourcast.html#/hole-view?match=64&amp;round=2&amp;cid=185&amp;seqHole=2&amp;hole=2&amp;pid=48822</a> , it hangs and shows a blank page, if I open the same page in other browsers page works fine. </p>


created: 2021-03-25T13:28:22-07:00
updated: 2021-03-25T14:35:21-07:00
title: Veriler gitti :(
tags: desktop;sync;
product: firefox
topic: sync
locale: tr
answers: 1401276;
creator: senelferhat
content:
<p><strong>Şifremi unuttum değiştirirken "veriler silinir" yazısını görmedim bastıkdan sonra gördüm :(. Bu sebeple umarım sunucularınızda verilerim kalmıştır aktarabilir miyim?</strong> </p>


created: 2021-03-25T13:25:28-07:00
updated: 2021-03-25T13:25:28-07:00
title: Unable to play certain audio files
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: mbworley1
content:
<p>I am unable to play certain audio files (podcasts) on the web site, specifically, Morning Five (here is one such file): </p><p><a href="https://247sports.com/college/ohio-state/Article/ohio-state-podcast-recruiting-visits--163052233/" rel="nofollow">https://247sports.com/college/ohio-state/Article/ohio-state-podcast-recruiting-visits--163052233/</a> </p><p>I find the file will not play on Microsoft edge either, but will play on Internet explorer.  Any suggestions? </p><p>Thank you </p>


created: 2021-03-25T13:09:23-07:00
updated: 2021-03-25T13:09:23-07:00
title: "View Image Info" missing
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: bhartford
content:
<p>I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it back? I'm a webmaster, and this feature is very important to me. Thanks. </p>


created: 2021-03-25T13:08:54-07:00
updated: 2021-03-25T14:46:42-07:00
title: web page wont load
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401268;1401280;
creator: hammondtycarol
content:
<p>a web page is slowing down your browser on banking site clicking stop doesn't help'<em><strong>bold text'</strong></em> </p>


created: 2021-03-25T12:54:45-07:00
updated: 2021-03-25T15:32:11-07:00
title: Windwows správce úloh říká 90 % CPU, ale Firefox správce úloh říká 5 % CPU
tags: desktop;fix-problems;windows-10;firefox-810;
product: firefox
topic: fix-problems
locale: cs
answers: 1401287;
creator: firefox478
content:
<p>Ahoj, už dlouhou dobu jsem bezradný s přetěžováním CPU Firefoxem. Zkoušel jsem všemožná doporučení z knowledge base, ale nic napomohlo. </p><p>Jde o to, že můj správce úloh ve Windows ukazuje 90 % využívání CPU, zbylých 10 % ostatní procesy. Když si ale otevřu Firefox správce úloh, tak tam vidím jen párřádků s malým energetickým dopadem. </p><p>Veškerou tu zátěž musí tedy dělat core Firefoxu. Jak to mohu řešit? Neexistuje ideálně nějaký diagnostický doplněk výkonu nebo tak něco? Protože samotný task manager firefoxu je zřejmě nepoužitelný a k ničemu, protože ukazuje jen doplnky a záložky, ale už ne režii samotného firefox jádra. Děkuji za tipy. </p><p>Ještě jsem si vzpomněl, že když si spustím video na Youtube, tak se mi začne notebook vyloženě sekat, CPU jede permanentně na 100 % dle Windows task manageru. </p>


created: 2021-03-25T12:38:47-07:00
updated: 2021-03-25T12:38:47-07:00
title: Oto yer imi ekleme
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: tr
creator: girayn5
content:
<p>merhaba, ben savefrom mozilla eklentisini indirmiştim, ama her açılışta kendi sitesini yer imleri araç çubuğuna ekliyordu. ben de eklentiyi kaldırdım çünkü bunu engelleyemiyordum. eklentiyi kaldırdıktan sonra dahi savefrom sitesi yer imlerine eklenmeye devam ediyor. bu sorunu nasıl çözebilirim </p>


created: 2021-03-25T12:33:30-07:00
updated: 2021-03-25T12:33:30-07:00
title: Two Library windows open at the same time?
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: crogerblair1
content:
<p>I'm trying to sort my bookmarks. Is it possible to have two library windows open simultaneously--one showing tags and the other open to a particular bookmarks folder? if so, can I either drag from one window to the other or change the bookmark's folder to a new one? Thanks. </p>


created: 2021-03-25T11:55:48-07:00
updated: 2021-03-25T14:28:05-07:00
title: Social media sign in every day
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1401274;
creator: lindy.warrell
content:
<p>How do I stop Firefox from signing me out of social media and similar sites so that i have to sign in every morning. For years, My sign in to Instagram, Facebook, Twitter and LInkedIn in particular have not required daily signing in. It is a pain to have to it every day. </p>


created: 2021-03-25T11:51:02-07:00
updated: 2021-03-25T16:28:44-07:00
title: problem with copy and paste in GMail related to Firefox
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1401275;
creator: semantic68
content:
<p>Hello, When I paste an image by Ctrl + V in a GMail message, it is put twice (for only a few days and only with Firefox, because with Edge or Chrome, it works) </p><p>Lorsque je colle une image par Ctrl+V dans un message GMail, elle se met deux fois (depuis quelques jours seulement et seulement avec Firefox, car avec Edge ou Chrome, ça marche) </p>


created: 2021-03-25T11:48:46-07:00
updated: 2021-03-25T11:48:46-07:00
title: Certain MP4 videos are unable to play for me.
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: aurykun
content:
<p>So I recently made the move to firefox from chrome, and in doing so I signed in with my gmail and had it resync all my settings and all that to make sure I got my bookmarks again, well recently I've been noticing it being unable to play specific MP4 files.  </p><p>https://files.catbox.moe/mg1tia.mp4 </p><p>This one is one that I recorded specifically just for this, I attempt to play it back for myself, but all I see is this;  </p><p>https://files.catbox.moe/7wb90m.png  </p><p>I use catbox as a primary upload, but even dropbox runs into MP4 file errors for me. Other times it gives me another error that says no miim or correct video player found.  </p><p>I've tried going into about:config and setting the windows-media and windows.drive settings to enabled through boolean, but that did not fix it for me. I've cleared cache and cookies, and I've tried a full reinstall. I am still unable to see those MP4 videos. They work fine in other browsers, but I really don't want to change back to chrome. Any help? </p>


created: 2021-03-25T11:39:30-07:00
updated: 2021-03-25T11:39:30-07:00
title: Bookmark saving to incorrect folder or changing after save
tags: mac-os;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: steliosdg
content:
<p>I have noticed that many bookmarks that I save will not appear where I saved them. I initially thought they were being deleted, but after searching for them I noticed they were in different locations/folders to where I saved them. The locations I find them in are different, although a batch of bookmarks appear together I think if they were saved at a similar time and to the same folder. </p>


created: 2021-03-25T11:21:31-07:00
updated: 2021-03-25T11:28:34-07:00
title: Randomly stuck menu bar on full screen mode in MacOS
tags: mac-os;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1401234;
creator: halil.kavurur
content:
<p><em>I have been experiencing this weird problem since I updated my Mac from Catalina to Big Sur. On full screen mode, the menu bar is normally hidden and whenever I hover the mouse pointer at the top, the menu bar automatically becomes visible. Sometimes, without any pattern, the menu bar stays there even I hover the mouse pointer the bottom or somewhere. To solve this, I always need to quit and full screen mode. As far as I know, this happens only in Firefox. Is there anyone having such an issue (and a solution for this)?</em> </p><p>I have the same problem. It's really very annoying. Any suggestions? </p><p><a href="https://www.reddit.com/r/firefox/comments/ko9us5/randomly_stuck_menu_bar_on_full_screen_mode_in/" rel="nofollow">https://www.reddit.com/r/firefox/comments/ko9us5/randomly_stuck_menu_bar_on_full_screen_mode_in/</a> <a href="https://www.reddit.com/r/firefox/comments/kxilb7/macos_big_sur_firefox_fullscreen_rare_annoying/" rel="nofollow">https://www.reddit.com/r/firefox/comments/kxilb7/macos_big_sur_firefox_fullscreen_rare_annoying/</a> </p>


created: 2021-03-25T11:10:21-07:00
updated: 2021-03-25T11:10:21-07:00
title: Invisible line-breaks in text fields
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: The_Shroom
content:
<p>Hello! </p><p>I have been having an issue on some websites where the enter key does not insert a visible line-break. They are there, but are not visible in the text field itself. </p><p>For example, I was recently writing on the Tomshardware forums and noticed that whenever I pressed enter more than once to create multiple consecutive line-breaks, only the first one was visible in the forum post editor. However, when using the forum post preview function, the line-breaks were actually there, even though I could not see them in the editor's text field. I attached a screenshot showing the problem. </p><p>I also noticed that this only happens on some websites. The text field I am writing in now works as expected - all line-breaks are visible. Chrome and Edge also work as expected on all websites, so this is only affecting Firefox. </p><p>Does anyone know how to fix this? :) </p>


created: 2021-03-25T11:04:32-07:00
updated: 2021-03-25T14:52:50-07:00
title: Firefox repeatedly "not responding" for a few seconds at a time every ten-fifteen seconds.
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401284;
creator: ndb257
content:
<p>The issue's been going on since yesterday, the app will freeze up like it's about to crash, but then it'll just pop back up. It does it repeatedly and nothing I've done has fixed it, from restarting my computer to closing the browser. Its only gotten worse and I haven't been able to find any relevant information on how to fix this. </p>


created: 2021-03-25T10:55:23-07:00
updated: 2021-03-25T11:26:52-07:00
title: ui.submenuDelay
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
answers: 1401235;
creator: facrowe1
content:
<p>Once again the current update of Firefox (87.0) eliminated the ui.submenuDelay setting.  Screwed up everything when I tried to install previous version. </p><p>ui.submenuDelay is the most important feature for me.  I hate the bookmarks opening on hoover, there is no delay at all. </p><p>Please fix and remember. </p>


created: 2021-03-25T10:41:38-07:00
updated: 2021-03-25T10:41:38-07:00
title: Right Click Specific To Individual Containers As Opposed To The Entire Browser
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: 247KB
content:
<p>Say I have 2 different pinterest accounts and have a container for each. </p><p>When I right click in a container I want to add it to the pinterest account specific to that container. </p><p>As things are currently, the right click only points to one pinterest account that is associated with the whole browser. </p>


created: 2021-03-25T09:59:06-07:00
updated: 2021-03-25T09:59:06-07:00
title: Firefox -v command
tags: desktop;other;windows-10;firefox-780;
product: firefox
topic: other
locale: es
creator: juaalo
content:
<p>Hi, </p><p>After update to Firefox ESR 78.9.0 the Command line "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -v | more </p><p>does not work any more... (Windows 10) </p><p>Any help would be very appreciated! </p><p>Best regards and many thanks </p><p>JJ.- </p>


created: 2021-03-25T09:57:39-07:00
updated: 2021-03-25T10:14:03-07:00
title: Firefox Browser won't stay logged in.
tags: mac-os;desktop;sync;firefox-870;
product: firefox
topic: sync
locale: en-US
answers: 1401215;
creator: sjdysert
content:
<p>I have a Mac and every time I quit Firefox, when I reopen the program all of my bookmarks and passwords are gone and I have to re-login to my Firefox account every time I open the program. Once I re-login all my passwords and bookmarks come back, but I don't want to login to Firefox every time I open the program. Is there anyway I can get it to stay logged in even after I've quit Firefox? </p>


created: 2021-03-25T09:43:47-07:00
updated: 2021-03-25T09:43:47-07:00
title: Get Firefox to automatically refresh
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: KCPhil
content:
<p>There are certain websites that change on a regular basis.   It would be very helpful if I could get Firefox to automatically refresh at a certain frequency, so I don't have to continually hit the refresh button.   I'd love it if there were multiple settings for the frequency (e.g., 1 min., 3 min., 5 min., 10 min.). </p>


created: 2021-03-25T09:25:23-07:00
updated: 2021-03-25T12:40:57-07:00
title: Cannot get Neflix choices to stream to appear on Firefox after recent update
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401218;1401222;1401224;1401231;1401236;1401238;1401240;1401245;1401249;
creator: bab2
content:
<p>My Netflix screen used to come up with all the choices to stream. Now it only comes up with the titles like "continue watching" or "netflix originals" with nothing underneath them. This just happened, I was using it Tuesday with no problem. It just installed update 87. </p><p>I cleaned my cache and history. DRM in enabled. The Open H262 Video Codec plugin is Always Active, The Widevine Content plugin is Always Active. </p><p>Not sure where else to look. Netflix works fine on Chrome Browser and Edge Browser. </p><p>Windows 10 </p>


created: 2021-03-25T09:24:19-07:00
updated: 2021-03-25T14:45:18-07:00
title: Black screen
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401279;
creator: johncunner7
content:
<p>Some of websites pages are turned black. they still can be read. the text is there. the images are vivid. but the background is turned black. like night mode! </p>


created: 2021-03-25T09:19:26-07:00
updated: 2021-03-25T10:25:55-07:00
title: Office 365 (Sharepoint) not working
tags: linux;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401221;
creator: fwiekmeijer
content:
<p>I am trying to access my organizations Sharepiunt website (part of Office 365) from Firefox 87 on Linux. </p><p>I get the site not found screen, saying "Hmm. We’re having trouble finding that site. We can’t connect to the server at <a href="http://XXX732.sharepoint.com" rel="nofollow">XXX732.sharepoint.com</a>." where XXX is the organization I work for. </p><p>The hostname <a href="http://XXX732.sharepoint.com" rel="nofollow">XXX732.sharepoint.com</a> does not resolve using nslookup, but other webbrowsers do manage to access it. </p><p>Any suggestions? </p><p>TIA, Folkert </p>


created: 2021-03-25T08:41:09-07:00
updated: 2021-03-25T09:28:54-07:00
title: How to restore the Bookmarks Editor - accidentally told it not to show
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401212;
creator: giafonem
content:
<p>While adding a bookmark, I accidentally hit the 'do not show Editor' button and now I cannot tell Firefox where to save my bookmarks - they are all being directed to one folder.  Where do I find the settings to turn it back on? </p>


created: 2021-03-25T08:30:25-07:00
updated: 2021-03-25T08:30:25-07:00
title: Google Calendar does not give notifications like I would expect
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: cfin1
content:
<p>I have enabled notifications in Google Calendar and allowed them in Firefox browser for MacOS. But I am still not getting popups like I would expect. The sound plays notifying me I have an upcoming event but there is nothing visual to tell me this other than the sound icon that appears during the sound on the tab. Is this how Google Calendar is supposed to work? Tab switching is also enabled but I don't get switched to Google Calendar. I leave it open all the time in a pinned app, so I don't see why there would be an issue here. </p><p>Please find my attached images where I think things are correctly set up. </p>


created: 2021-03-25T08:29:49-07:00
updated: 2021-03-25T08:29:49-07:00
title: https mode only did not block http access
tags: linux;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: henning.ryll
content:
<p>Hello I'm using firefox 86.0.1 in Manjaro-Linux I have activated https only mode in security settings. Most sites are ok, but some sites are available in http and https mode. Maybe I have accessed them in the past with http when the sites did not support https. </p><p>I'm looking for an option to disable http access if https is available. Looking in the help and many sites I found that it should be possible to deactivate http access per site (see screenshot firefox-help) But if I click on the "lock" icon. I get a complete different window. No option to enable/disable access. </p><p>How to handle this problem in firefox 86? </p><p>Henning </p>


created: 2021-03-25T08:28:56-07:00
updated: 2021-03-25T09:32:24-07:00
title: highlight duplicate tabs on hover
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
answers: 1401213;
creator: perdavidpark
content:
<p>Hi is there a way of having the same functionality as Opera has on highlight duplicate tabs on hover. <a href="https://blogs.opera.com/desktop/2020/02/r2020-opera67-tidy-your-browsing/" rel="nofollow">https://blogs.opera.com/desktop/2020/02/r2020-opera67-tidy-your-browsing/</a> I use this all the time in Opera and I would love to see this feature in Firefox. </p>


created: 2021-03-25T08:16:17-07:00
updated: 2021-03-25T08:16:17-07:00
title: Trouble cleaning out bookmarks in Firefox; using iCloud Bookmarks add-on
tags: windows-7;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: etr99
content:
<p>I'm having trouble cleaning out bookmarks in Firefox. I use the iCloud Bookmarks add-on, so that I can sync bookmarks between Firefox on my Windows computer and Safari on my iPhone. I'm sure part of the problem (or the entire problem) is that I have too many bookmarks. I'm trying to clean them out and delete ones I don't need, but they keep coming back. I've tried deleting them in Firefox and in Safari. I'm not using Firefox sync. I've been looking for the answer but can't find it. </p>


created: 2021-03-25T08:10:07-07:00
updated: 2021-03-25T09:12:59-07:00
title: IRS access denied
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401201;
creator: ron.press
content:
<p>System: Latest FF, Linux Mint 19.3 Since the latest FF update yesterday morning (3/24), I can't access my data on the <a href="http://IRS.gov" rel="nofollow">IRS.gov</a> site (specifically stimulus refund/credit info). I get this page instead: </p><p>Access Denied You don't have permission to access "<a href="http://sa.www4.irs.gov/irfof-wmsp/login" rel="nofollow">http://sa.www4.irs.gov/irfof-wmsp/login</a>" on this server. </p><p>Reference #18.ac6cd317.1616684870.db331b0 </p><p>I am able to get my data by using Chrome, however. Anyone with an explanation or having the same problem? </p>


created: 2021-03-25T07:58:27-07:00
updated: 2021-03-25T07:58:27-07:00
title: RD Service is not ready
tags: windows-7;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: suhailmobile14
content:
<p>i need icici portal rd service problem solve please </p><p><a href="https://icici.figw.in/FiGateway/" rel="nofollow">https://icici.figw.in/FiGateway/</a> </p>


created: 2021-03-25T07:57:56-07:00
updated: 2021-03-25T09:11:46-07:00
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1401189;1401200;
creator: pkf3
title:
windows 10..(#$#$%%^^%$)..need to set firefox as default browser...have been tryinf for over two hrs..ned number to talk to human being PLEASE!!!!!!

content:
<p>windows 10..(#$$%^%^&amp;^%)..need to set firefox as default browser...have been trying for over 2 hrs and still no results...is there a human being that I can call to get help...PLEASE </p>


created: 2021-03-25T07:43:25-07:00
updated: 2021-03-25T07:43:25-07:00
title: corrector ortográfico no funciona
tags: linux;desktop;beta;customize;firefox-880;
product: firefox
topic: customize
locale: es
creator: frugone1
content:
<p>estoy utilizando firefox 88.0b2     no me corrije la  ortografía al escribir. habilité el check en  preferencias -&gt;idiomas -&gt;"Revisar la ortografía según escribe"   instalé diccionario en epañol.  pero igual no me corrije la ortografía. </p>


created: 2021-03-25T07:42:50-07:00
updated: 2021-03-25T09:18:30-07:00
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401205;
creator: makeiowagreener
title:
My bookmarks under the search box have disappeared. I don't see the option to restore them. Probably because I'm not calling it the right thing.

content:
<p>My bookmarks under the search box have disappeared. I don't see the option to restore them. Probably because I'm not calling it the right thing. </p>


created: 2021-03-25T07:27:14-07:00
updated: 2021-03-25T15:03:27-07:00
title: How to delete the cache without deleting cookies?
tags: windows-7;desktop;tips;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1401192;1401195;1401196;1401219;1401225;1401253;1401258;1401285;
creator: moz2u
content:
<p>Control_Shift_Delete brings up some options for deleting stuff.  There's cache and cookies amongst others.  So as my Firefox folder in Users was getting huge I thought I'd trim things down so I checked just cache.  But when I continued I had to log in to my sites again.  Why?  Shouldn't the cookies that I didn't delete take care of that?  What went wrong?  I do not want to eliminate cookies, just whatever is taking up so much space.  ( I have a small C drive.) </p>


created: 2021-03-25T07:25:19-07:00
updated: 2021-03-25T07:25:19-07:00
title: my folders panel has disappeared. How do I get it back and make sure it does not disappear again?
tags: desktop;fix-problems;windows-10;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: kendall.lepoer
content:
<p>My  folders panel has disappeared. How do I get it back and how do I make sure it doesn't disappear again. </p>


created: 2021-03-25T07:17:25-07:00
updated: 2021-03-25T07:17:25-07:00
title: How To Remove Empty Overflow Menu When Using Bookmarks Sidebar
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: ggg3
content:
<p>I'm trying to get a more compact menu area to increase vertical page viewing area.  No need for the overflow menu, so just taking up screen space. Thanks </p>


created: 2021-03-25T06:38:46-07:00
updated: 2021-03-25T09:21:50-07:00
title: Password History
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1401207;
creator: pageta
content:
<p>Firefox is saving multiple OLD passwords, I just want it to save one: the current password. </p><p>Is this possible?  Help function in Firefox is freaking horrible </p>


created: 2021-03-25T06:14:03-07:00
updated: 2021-03-25T06:14:03-07:00
title: Unable to enable Two-Factor authentication
tags: desktop;privacy-and-security_1;windows-10;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: arthur25
content:
<p>To enable Two-step authentication from within my Firefox account, I login to my Firefox account and move to Settings. On the security section I go to the Two-step authentication setup. </p><p>I scan the QR code with my Authenticator app, but the token I receive back isn't accepted. I tried various Authenticator apps (Google Authenticator, Microsoft Authenticator) with the same result. Also adding the QR code manually doesn't work. </p>


created: 2021-03-25T06:07:35-07:00
updated: 2021-03-25T09:17:16-07:00
title: FireFox can't load a portion of the page
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1401173;1401180;1401204;
creator: paul.tappe
content:
<p>I have a problem with a particular website (JPMorgan Chase). The page loads, but the top 25% (where the tabs are located) says that FireFox is unable to load this page. The page loads fine in Chrome (see image attached) </p>


created: 2021-03-25T05:58:23-07:00
updated: 2021-03-25T05:58:23-07:00
title: Some websites won't load - think I'm a bot
tags: desktop;websites;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: ina.ionescu
content:
<p>Hi, I'm new to Linux, just one week on Manjaro.. It's great so far and Firefix works well. I only seem to have issues with one website (<a href="https://www.crateandbarrel.ca/quebec/customer-service" rel="nofollow">https://www.crateandbarrel.ca/quebec/customer-service</a>) but it's an important one for me. </p><p>The error message tells me to enable cookies and JavaScript, which I've done but the error persists. The message is as follows. Any ideas on what else I could do resolve this error? Thank you </p><p>Pardon Our Interruption </p><p>As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen: </p><pre>   You're a power user moving through this website with super-human speed.    You've disabled cookies in your web browser.    A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. Additional information is available in this support article. </pre> <p>To regain access, please make sure that cookies and JavaScript are enabled before reloading the page. </p>


created: 2021-03-25T05:58:05-07:00
updated: 2021-03-25T10:18:21-07:00
title: Firefox unusable with mulitple tabs open - 90% CPU and 50% memory
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401171;1401172;1401175;1401177;1401178;
creator: kentguy123
content:
<p>Someone please help!! </p><p>I bought a HP Slimline 260a180na  few years ago, think it was beginning of 2017 (I know the specs arent great) Ive upgraded RAM to 16GB which is max it can take.  Its has intergrated CPU and graphics card so cant upgrade them </p><p>Firefox has got to the point its unusable during the day!  I'll have a few betting websites, exchanges open on multiple tabs and also facebook and online excel.  Plus a few and Chrome tabs but its got to the point that its firefox is unusable due to the amount of CPU and memory its using!! Pages taking forever to load, or not even loading so have to try and load again,  right clicking on links multiple times until one finally decides to start loading, pages not updating so figures / details are completely wrong (the page goes dead), clicking on something and something different opens, scrolling down lists and when i move cursor over what I want the link says its something miles up the page and not what I want </p><p>Ive done all virus and malware scans etc.  I even found a old hard drive and reinstalled windows 10 on that and started from scratch again but that didnt solve the problem </p><p>In the evening I can have just as many tabs if not more! Facebook, ebay, job searching, streaming something on a different screen, and various other stuff and its fine (has the odd slowdown moment) </p><p>Its only when betting sites, exchanges, facebook and online excel are open that it goes into meltdown and gets unusable (I think CPU and memory usage is so high as its struggling to open the sites or they get stuck and go dead?) </p><p>Someone please help solve the high CPU usage during the day!  Cant believe a new computer is needed already!! </p>


created: 2021-03-25T05:48:15-07:00
updated: 2021-03-25T07:16:51-07:00
title: printing
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1401176;
creator: john572
content:
<p>Since recent update, most any link I click "print" automatically prints and does not give an option to select specific pages. Any ideas? Thanks </p>


created: 2021-03-25T05:04:58-07:00
updated: 2021-03-25T05:04:58-07:00
title: My browser is broken
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: zoekar26
content:
<p>Hello all! I've been using the firefox browser for a long time and the last month I've been experincing some problems. For example, I sent a message on Facebook or any other chatting site and it shows it like the first image below. Another problem is that some times there are images I want to open and the image gets yellow or green like the second picture. Does anybody know if it is a browser problem or a hardware problem? </p><p>Thank you! </p>


created: 2021-03-25T04:59:49-07:00
updated: 2021-03-25T04:59:49-07:00
title: cannot login in any google service
tags: desktop;websites;beta;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: maurocap
content:
<p>Hello there, two days ago the Google Calendar Widget inside the Gmail page stopped working in my Firefox Dev (version 88.0b2). I ignored that because I could continue to send and receive mails and I was thinkin it was a google server problem. Today I cleared cache and cookies to make a clean start, just to try if that could restore the Calendar Widget. Of course I did know that would have logged me out. Now it's impossible to log in in any Google Service because the login pagin is stuck right after I enter my email address! The console output shows warnings and a CORS error, as you can see in the screenshot. My browser is localized in italian, but the errors should be comprehensible anyway. </p><p>I can log in without problems with Chrome, but not with Firefox. </p><p>What's happening? My Firefox Dev version is bugged? </p>


created: 2021-03-25T04:19:22-07:00
updated: 2021-03-25T04:19:22-07:00
title: Update von Firefox nicht möglich - Gesicherte Verbindung fehlgeschlagen
tags: desktop;download-and-install_1;windows-10;firefox-860;
product: firefox
topic: download-and-install
locale: en-US
creator: quarks3238
content:
<p>Hallo zusammen, </p><p>es ist seit kurzem nicht mehr möglich, Updates vom Firefox zu installieren. Ich kann noch nicht einmal über <a href="http://Mozilla.org" rel="nofollow">Mozilla.org</a> den aktuellen Firefox herunterladen, da beim letzten Schritt (Beim Aufrufen dieses Links: <a href="https://download-installer.cdn.mozilla.net/pub/firefox/releases/87.0/win32/en-US/Firefox%20Installer.exe" rel="nofollow">https://download-installer.cdn.mozilla.net/pub/firefox/releases/87.0/win32/en-US/Firefox%20Installer.exe</a>) die gesicherte Verbindung fehlgeschlagen ist... Ich habe in den Internet-Optionen jede einzelne TLS und SSL Version aktiv, trotzdem ändert sich nichts daran.  Hat jemand einen Lösungsansatz dazu? </p><p>Danke! </p>


created: 2021-03-25T04:08:55-07:00
updated: 2021-03-25T04:08:55-07:00
title: Gmail, pegando imágenes en el redactor
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: es
creator: hollymtb
content:
<p>Hola, </p><p>Al escribir email en gmail, al pegar imagenes ("copy+paste" o  "ctrl+c  + ctrl+v") me pega la imagen dos veces en el mensaje, esto no me ocurre si pego texto, únicamente con imágenes y solo en Firefox desde hace dos días. </p><p>He borrado los cookies y reinicado firefox e incluso el PC, pero me sigue pasando. Tengo windows 7 Pro. </p><p>¿Deberia de preocuparme por si tengo algún malware? Tengo Microsoft Security Essentials actualizado y he escaneado el equipo sin cosas sospechosas. </p><p>Mil gracias. </p>


created: 2021-03-25T03:46:12-07:00
updated: 2021-03-25T04:44:34-07:00
title: Backspace keyboard button not working in Firefox 87
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1401153;1401160;
creator: Anduma22
content:
<p>Hello, </p><p>I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks. </p>


created: 2021-03-25T03:12:17-07:00
updated: 2021-03-25T03:22:26-07:00
title: Firefox 87.0 Win10 X64
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401147;
creator: dc6mb
content:
<p>Function of backspace key: As me many people prefere to use the backspace key to move one page back when browsing a website (navigating with the keyboard is more healthy than using the mouse all the time). After updating to version 87.0 this does not work any longer. Is there any way to get this functionality back? </p>


created: 2021-03-25T02:43:06-07:00
updated: 2021-03-25T09:24:04-07:00
title: Firefox Crashed and I lost saved logins
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1401209;
creator: shameera.amry
content:
<p>My firefox crashed and my pc restarted. Now my firefox broiwser seems to have updated (version 87.0 64 Bit Wiondows10) but all bookmarks, saved login were lost in the process. </p><p>I managed to restore the bookmarks by finding my old bookmark files via %APPDATA%\Mozilla\Firefox\Profiles\ </p><p>I also found the old files -     logins.json   and key4.db files. But how do i restore them? </p><p>I basically want to restore all my lost login details. please help !! </p>


created: 2021-03-25T02:39:49-07:00
updated: 2021-03-25T02:39:49-07:00
title: Pocket disappeared from the "library" menu in FF 87. How to view my saved items?
tags: desktop;customize;windows-81;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: Piterk
content:
<p>Someone already reported it there: <a href="https://www.reddit.com/r/firefox/comments/mc8vyx/pocket_disappeared_from_the_library_dropdown/" rel="nofollow">https://www.reddit.com/r/firefox/comments/mc8vyx/pocket_disappeared_from_the_library_dropdown/</a> </p><p>There is currently no way to view websites saved to pocket.  Only integration is that one button visible on address bar and I have no idea how to restore it after you remove it. I hate their clumsiness. This is second time they remove one thing and forget to add replacement/config in time. Previous case was something with bookmarks menu if I remember correctly, and they still did not add any option to right-click-menu. </p>


created: 2021-03-25T02:32:00-07:00
updated: 2021-03-25T02:32:00-07:00
title: Printing stopped working (Epson)
tags: linux;desktop;other;firefox-860;
product: firefox
topic: other
locale: en-US
creator: akostadinov
content:
<p>I can't print from Firefox to printer anymore. Printing to PDF then use PDF viewer to printer works fine though. </p><p>After attempt to print browser shows no error, but nothing gets printed and cups shows  </p><p>&gt; EPSON_WP-4525_usb-791  	Unknown  	Withheld  	19k  	Unknown  "Filter failed" </p><p>I see this in cups logs: </p><p>&gt; $ journalctl -u cups -e &gt; ... &gt; cupsd[326540]: PID 328154 (/opt/epson-inkjet-printer-201113w/cups/lib/filter/epson_inkjet_printer_filter) stopped with status 127 (File too large) &gt; ... </p><p>In the past this has worked for me but I'm not sure when exactly it stopped working. I'm not printing very often and usually print from other programs as Firefox often messes-up the pages. Other browsers print usually better but I guess this is for another topic. </p><p>- Fedora 32, Firefox 86.0 (64-bit) </p>


created: 2021-03-25T02:20:11-07:00
updated: 2021-03-25T02:20:11-07:00
title: Certificates P12
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: carlo.deboni
content:
<p>Hi, for work I have to use a site that requires a certificate .P12 for access. I work on MacBook. Since the last update, 87.0 release in 03/23, the site keeps throwing me out after I log in. Does anyone have any idea how to fix this or will this be fixed in a future update? Thank You. </p>


created: 2021-03-25T02:08:45-07:00
updated: 2021-03-25T02:08:45-07:00
title: Get sessionid of cookie in Web Console
tags: linux;desktop;cookies;firefox-870;
product: firefox
topic: cookies
locale: en-US
creator: Un1Gfn
content:
<hr> <p>In the "Cookies" Storage Type in Storage Inspector (Shift+F9): </p><p>Name      Value ...       ... csrftoken AB...c sessionid XY...z ...       ... </p><p>However, in Web Console (Ctrl+Shift+K), if I execute <em>console.log(document.cookie)</em>, the only thing I get is "csrftoken=AB...c". "sessionid=XY...z" is missing. </p><p><strong>How can I get the sessionid of the cookie in Web Console?</strong> </p> <hr> <p>Linux ... 5.11.7-arch1-1 #1 SMP PREEMPT ... x86_64 GNU/Linux </p><p>Archlinux </p><p>Firefox 87.0 </p> <hr>


created: 2021-03-25T02:04:22-07:00
updated: 2021-03-25T02:04:22-07:00
title: Is this CISCO OpenH264 plugin a virus?
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: aaidee
content:
<p><a href="https://filebin.net/zl68sj1fihfne46x" rel="nofollow">https://filebin.net/zl68sj1fihfne46x</a> <a href="https://file.io/FO6oQCShwyeC" rel="nofollow">https://file.io/FO6oQCShwyeC</a> </p><p>For many years, My firefox locks when I have many tabs. </p><p>I always auto-update firefox 64bit windows standard korean version. </p><p>I today found locking is because of CISCO OpenH264 plugin. </p><p>It is updated from CISCO server, not from firefox server. </p><p>C:\Users\"omitted"\AppData\Roaming\Mozilla\Firefox\Profiles\234iz1u5.default-release\gmp-gmpopenh264\1.8.1.1\gmpopenh264.dll  </p><p>SHA-256 is "1ED7877024BE63A049DA98733FD282C16BD620530A4FB580DACEC3A78ACE914E" </p>


created: 2021-03-25T01:51:24-07:00
updated: 2021-03-25T07:39:43-07:00
title: Как отключить сообщение Прокси «moz-proxy
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1401135;1401138;1401158;1401183;
creator: cadabra.abra
content:
<p>In the proxy settings, it is disabled, but when it starts, a window pops up asking for proxy authorization. How to disable? </p>


created: 2021-03-25T01:44:18-07:00
updated: 2021-03-25T01:44:18-07:00
title: Programmable Serch Engine
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: es
creator: valentingreco
content:
<p>Últimamente se me ha presentado una situación a la hora de usar Firefox. El motor de búsqueda que yo ocupo es Google, hasta ahí todo bien. Yo puedo estar de lo más normal usando Firefox haciendo mis búsquedas, pero en algunas ocasiones se cambia todo el formato de Google y la pestaña en vez de mostrarme el texto de lo que yo había buscado, por ejemplo, "Firefox - Búsqueda con Google", me pone "Programmable Serch Engine" y me busca como si fuera un formato algo antiguo de Google (adjunto imagen), no me agrega imágenes o referencias visuales a mis búsquedas y me pone muchos anuncios. Es algo molesto estar trabajando con esto y ya busqué en toda la configuración de Firefox si hay alguna forma para que deje de buscar con el Programmable Serch Engine y que haga mis búsquedas de manera normal, pero no encontré nada relacionado con el tema.  </p><p>Si alguien me podría ayudar con eso, se lo agradecería mucho. </p>


created: 2021-03-25T00:41:57-07:00
updated: 2021-03-25T04:35:24-07:00
title: A sign with a robot on yellow backround show and block my reading of anewspaper in Firefox.
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401136;1401155;1401157;
creator: simon6
content:
<p>A sign with a robot on yellow backround show and block my reading of anewspaper in Firefox. Only appears in Firefox. Not in Chrome </p>


created: 2021-03-25T00:01:08-07:00
updated: 2021-03-25T00:01:08-07:00
title: Error in playing local videos
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
creator: yatinkumar0706
content:
<p>Hey! previously i was able to play local video files in firebox browser but after 87.0 update when i open with firefox browser it opens a dialog to select open with and save. When i selects open with firefox it opens a new tab and also opens the same dialog ... and it continues . And im not able to watch local videos in firebox browser..  Please tell me a solution guys, </p>


created: 2021-03-24T23:47:17-07:00
updated: 2021-03-25T06:53:46-07:00
title: Google Çeviri
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: tr
answers: 1401137;1401139;1401141;1401144;1401169;
creator: nabayli
content:
<p>Google çeviriye (<a href="https://www.google.com/search?client=firefox-b-d&amp;q=çeviri" rel="nofollow">https://www.google.com/search?client=firefox-b-d&amp;q=çeviri</a>) kopyala ile bir yazı yapıştırdığımda, soldaki kısım kayboluyor. Tekrar başka bir yazı yapıştırmak da mümkün olmuyor. Bu durum, en son Firefox güncellemesinden sonra oldu diye düşünüyorum. </p>


created: 2021-03-24T23:20:49-07:00
updated: 2021-03-25T03:01:58-07:00
title: Bookmark editor disappears automatically after a few seconds...how to stop that?
tags: mac-os;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401142;1401146;
creator: wmff
content:
<p>When I press Command + D to make a new bookmark, the editor will disappear on its own after a few seconds. How do I make it stick around until I click Done? I'm sure it'll be in about:config, but I have no idea where. </p><p>Thanks! </p>


created: 2021-03-24T22:08:48-07:00
updated: 2021-03-24T22:08:48-07:00
title: Submit feedback within Firefox still not function
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: mace2
content:
<p>The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months. </p><p>Is an expected date or version pending to reactivate or will it be removed? </p>


created: 2021-03-24T20:38:04-07:00
updated: 2021-03-24T20:38:04-07:00
title: Security Breach of Passwords & email/usernames ?
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
creator: okillydokilly
content:
<p>I am a Senior Visison Disabled Veteran. I have used various Firefox Browsers over the past few years on many different devices. </p><p>I have used the same  firefox account and password and username/email during that time. </p><p>My background was in electronics, E.E., Sci, etc. When I was in the Mil-Intel-Indust complex I came to know all electronic systems starting in the 1950's where backdoored. So I have tried to be carefull when setting up and using Firefox browsers. I thought I had delebritly set it up to NOT RECORD any email, username, or password EVER ! To prevent my info from leaking out. </p><p>Today I downloaded a free copy of  NordPass from their main website. Part of the set up is an option to import from other browsers, etc all emails/usernames and passwords to store them in one location under one password in NordPass. </p><p>When I seclected the "Secure Notes" for firefox I got a BIG SUPPRIZE ! There were 11 entries. Yes there was  my bank account password and username my firefox account password and username my google account password and username etc and two entries I am in the proccess of trying to locate and find out who they are ! just two urls and usernames and passwords that I never did create or visit thoses urls. </p><p>I am requesting your help in deleting this info from my account and keeping all my book marks intact. </p><p>I am also interested in preventing this from ever happening again. </p><p>Any ideas ? </p><p>William okillydokilly@tutanota.com </p>


created: 2021-03-24T20:27:32-07:00
updated: 2021-03-24T21:02:30-07:00
title: BOOKMARKS TOOLBAR IS BLANK. HAVE DONE EVERYTHING HELP DOCUMENTS INSTRUCTED. STILL NO BOOKMARKS.
tags: mac-os;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401099;1401103;
creator: keoatalig
content:
<p>The bookmarks toolbar isn't showing any bookmarks.  I searched for help documents and did everything I was instructed to do but the icons are still not showing.  If I attempt to right click the toolbar, it doesn't recognize and doesn't give me a pop up menu to choose from.  I'm baffled. </p>


created: 2021-03-24T20:23:13-07:00
updated: 2021-03-24T23:41:52-07:00
title: I'm trying to re-enable 2FA but now Firefox won't accept any of the generated codes
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1401117;1401121;1401122;
creator: halfey
content:
<p>I'm in the middle of migrating 2FA from Google Authenticator to Authy. Naturally that would involve disabling and reenabling the 2FA setting in my Firefox account. However after scanning the QR code, the Firefox setting keeps refusing ALL the codes generated by Authy. Entering the key manually in Authy also still producing the same error ("Incorrect two-step authentication code"). </p><p>I have tried searching the help articles here and browsing similar questions by other users but still could not find any working solution (going back to Google Authenticator is not the kind of solution I'm looking for). It seems the problem is with Firefox as the Authy codes never had any problem with other 2FA logins. I hope it's not something like "Firefox does not support Authy". No thanks to that now I'm left with unprotected account. </p>


created: 2021-03-24T20:03:06-07:00
updated: 2021-03-24T21:04:02-07:00
title: Security issues on the google site
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1401100;1401104;
creator: bea.panca
content:
<p>I enter the google web address and firefox warns me that the website is not safe.  I find it strange, because it's not a little known site. </p>


created: 2021-03-24T18:26:27-07:00
updated: 2021-03-25T15:31:42-07:00
title: Organizing Bookmarks
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401102;1401108;1401289;
creator: grsjr1
content:
<p>I cannot drag and drop either bookmarks within the bookmarks toolbar overflow menu or folders within the 'Show your bookmarks' items unless I use sidebars. </p>


created: 2021-03-24T18:04:39-07:00
updated: 2021-03-25T10:15:17-07:00
title: Lost Passwords.
tags: desktop;fix-problems;windows-10;dataloss;passwords-dataloss;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401216;
creator: CiaoBella1
content:
<p>Four crashes the past couple of days but two today. </p><p>Lost all passwords in Save My Password and Lockwise appears to be blank. </p><p>I upgraded to v87.0, but after the crashes. </p><p>Do not want to switch profiles. I have them saved on a doc, but it is tedious. Would not import to Lockwise. </p><p>Save Password is NOT saving passwords, either. </p><p>Thank you. </p>


created: 2021-03-24T17:00:27-07:00
updated: 2021-03-24T17:00:27-07:00
title: Prévia de Impressão
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: pt-BR
creator: contato64
content:
<p>boa noite, existe a possibilidade de habilitar a antiga prévia de impressão, aquele item no Menu Arquivo -&gt; Visualizar Impressão? </p>


created: 2021-03-26T16:32:38-07:00
updated: 2021-03-26T16:32:38-07:00
title: How old are you?
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mike419
content:
<p>Why does Firefox 'DEMAND' that I give my age when I open an account? Is it for selling to third-party companies? You do a lot and say a lot to protect your security but it would appear that by insisting that I reveal my age you are not respecting MY privacy. Mike </p>


created: 2021-03-26T16:28:10-07:00
updated: 2021-03-26T16:28:10-07:00
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: mike419
title:
I have an email received in outlook 2013 that has an mht file extension, how do I open it in Firefox?

content:
<p>The subject is my question: </p><p>How do I open an email in Firefox that I have received in outlook 2013, which has an mht file extension? </p>


created: 2021-03-26T16:27:07-07:00
updated: 2021-03-26T16:27:07-07:00
title: disable
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: dixie154
content:
<p>How do I disable ad block on fire fox? My laptop is a HP windows 10. I didn't see it listed in my add-on's </p>


created: 2021-03-26T16:16:01-07:00
updated: 2021-03-26T16:16:01-07:00
title: Screenshot copied to clipboard.
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
creator: futurenow8
content:
<p>Hi, </p><p>The "Take a Screenshot" function is excellent. </p><p>When I take a screenshot and click "Copy" to copy it to the clipboard, a pop-up above the taskbar is shown: "Shot Copied Your shot has been copied to the clipboard. Press CTRL-V to paste." </p><p>It is displayed for approx. 10 seconds unless the X in the top-right corner of the pop-up is clicked. Is there a way to perform this function but suppress the pop-up (e.g. in about:config)? </p><p>Thank you. </p>


created: 2021-03-26T16:14:01-07:00
updated: 2021-03-26T16:14:01-07:00
title: Custom menu keys
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: nguyenduclocit
content:
<p>Why does the new version no longer have custom joysticks? Example: the back button I set is Backspace I love it, please bring it back </p>


created: 2021-03-26T16:01:19-07:00
updated: 2021-03-26T16:01:19-07:00
title: Bookmarks not restoring
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: trenchraider738
content:
<p>Hello, </p><p>first off I've asked this question before on a new OS install but it was on the same motherboard. <a href="https://support.mozilla.org/en-US/questions/1283254" rel="nofollow">https://support.mozilla.org/en-US/questions/1283254</a> </p><p>was the question I asked and I did find a solution that helped me solve it. So going back to that question I was hoping I would easily be able to do the same thing again on my new motherboard and ssd but when I get the the windows.old part it wont come for me and then I am left stuck. </p><p>again restoring option gives me the 11 items thing, i dont know why its always 11 and it says its from today but thats what it shows. </p>


created: 2021-03-26T15:00:06-07:00
updated: 2021-03-26T15:00:06-07:00
title: Where is Firefox VPN
tags: desktop;other;windows-10;firefox-860;
product: firefox
topic: other
locale: en-US
creator: jennifer.atengawne
content:
<p>I subscribed to Firefox VPN, but I can<em>t tell if it's on all the time or if I need to turn it on or where it is.  I didn't see anything about it in privacy and security section.</em> </p>


created: 2021-03-26T14:49:48-07:00
updated: 2021-03-26T15:04:10-07:00
title: Firefox v87.0 now "not responding" constantly under Win10
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401496;
creator: lie-group
content:
<p>Beginning 3 days ago, for no reason I know of, Firefox has become sluggish and active windows frequently report that they are "not responding": the cursor will spin, character entry is impossible, scrolling can't be invoked, and even clicks on other open tabs are ignored.  (As an example, it has required more than 5 minutes to enter this text so far, even though I am now running in Safe Mode.) </p><p>Memory and system utilization usage is unchanged from earlier views under Task Manager (FF with many windows/tabs open may take on average 1524MB out of 32GB on the machine, and perhaps 5% of the cores, more or less). </p><p>I have opened no new or never-used-before tabs in this period, and have also closed a handful of them to see whether that produced any difference in these symptoms.  (It did not.) </p><p>As mentioned I am operating in Safe Mode and these errors persist.   In any case my only add-on is Adblock Plus.  I upgraded FF to v87.0 last night on the chance that the version change would make a difference, with negative results. </p><p>At the moment Troubleshooting info indicates that I have "9/9" Multiprocess Windows, and I will try to include an image from that page. </p><p>These hangs occur in all windows, so the fundamental problem appears to be in a more basic process. </p><p>No other function on the pc is misbehaving in any way, but FF itself is now nearly unusable. </p><p>The only temporary cure I have found is to restart FF, after which there are no occurrences of non-responsive windows for a period of only 3 minutes to 15 minutes (during which FF memory and cpu utilization are generally constant). </p><p>Reinstalling FireFox or engaging in further profile updates or about:config changes are all well in scope for this problem determination.  The one restriction here is that I cannot afford to lose my current windows/tab entries. </p><p>Many thanks in advance for all assistance, questions, and suggestions! </p>


created: 2021-03-26T14:47:09-07:00
updated: 2021-03-26T14:47:09-07:00
title: Getting onto secure message center of Blue Cross Blue Shield at febblue.org with Firefox
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: milesgschumacher
content:
<p>I am not able to get onto my secure message center in my <a href="http://febblue.org" rel="nofollow">febblue.org</a> (Blue Cross/Blue Shield insurance) page.  I can log onto the home page, but the landing page for the secure message center hangs.  The feature does work fine in other browsers such as Chrome.  The URL for this, if this helps, is: <a href="https://custserv.fepblue.org/FIM/sps/FEPOCFED/saml20/logininitial?RequestBinding=HTTPPost&amp;ResponseBinding=HTTPPost&amp;Target=https://custserv.fepblue.org:443/fepesvc/inbox.do&amp;NameIdFormat=email" rel="nofollow">https://custserv.fepblue.org/FIM/sps/FEPOCFED/saml20/logininitial?RequestBinding=HTTPPost&amp;ResponseBinding=HTTPPost&amp;Target=https://custserv.fepblue.org:443/fepesvc/inbox.do&amp;NameIdFormat=email</a> </p><p>Perhaps a bug in Firefox 86 and 87?  That is when it became an issue. </p>


created: 2021-03-26T14:26:45-07:00
updated: 2021-03-26T14:26:45-07:00
title: Google translate web site
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: rrowand.ambr3
content:
<p><strong>bold text</strong>Google translate web page text disappears when I get to the end of the line on the left hand side.  I can still see translation on the right and if I keep typing it continues to translate.  This does not happen in Chrome or in google docs and it does not happen on my other computer with Firefox.  It has to be some setting on this computer.  Any ideas? </p>


created: 2021-03-26T13:24:15-07:00
updated: 2021-03-26T13:55:34-07:00
title: Sometimes opens the site slowly
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401485;
creator: Jenson98
content:
<p>I just moved to Firefox 3 Days ago and tried many times to open the <strong><a href="https://buysteamcleaner.com" rel="nofollow">site</a></strong> but unfortunately, the site doesn't open fastly. So, I want to know that why this site opens slowly in the Firefox browser. </p>


created: 2021-03-26T13:22:16-07:00
updated: 2021-03-26T14:27:29-07:00
title: Unable to set Primary Password
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1401479;1401483;1401488;1401493;
creator: acurban
content:
<p>I'm trying to import my saved logins and passwords from Chrome to Firefox.  When to try to do this I get prompted to create a Primary Password.  Whenever I try to do this, I get a message saying, "Unable to set Primary Password."  I also can't cancel out of this or switch to another tab--I have to ctrl-alt-del and close Firefox to get out of it.  I also can't create a Primary Password through the options menu.  Anytime I try to set a primary password it just says "Unable to change Primary Password." </p>


created: 2021-03-26T13:13:21-07:00
updated: 2021-03-26T13:31:53-07:00
title: Can't delete duplicate bookmarks
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401481;1401482;
creator: crogerblair1
content:
<p>I have multiple bookmarks for some sites. When I try to delete one of the duplicates, '<em><strong>all'</strong></em> the copies disappear. How do I delete the duplicates while keeping one copy? </p><p>Thanks. </p>


created: 2021-03-26T13:01:20-07:00
updated: 2021-03-26T14:04:57-07:00
title: Auto Fill Forms
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401487;1401489;
creator: SezMe
content:
<p>I am an app developer, not a browser guy.  I have a client who would like to open web sites and auto fill any user ID and password automatically.  I've got the opening working but how do I send login information to Firefox so it will fill in the appropriate boxes? </p>


created: 2021-03-26T12:56:27-07:00
updated: 2021-03-26T12:56:27-07:00
title: firefox does not synchronizing bookmarks from my FF account
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
creator: adp1974
content:
<p>Beferoe i installed new Windows OS i synchronized FF in the menu with FF Account. After installation new OS i logged in FF to my account and it does not synchronize anything? </p>


created: 2021-03-26T12:09:35-07:00
updated: 2021-03-26T12:09:35-07:00
title: Empty page in FF 87.0 on Ubuntu 18.04
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: torsten7
content:
<p>Hi, </p><p>I've got a new workstation at work with Ubuntu 18.04 and Firefox 87.0. I cannot see any web page contents in FF, whatever URL I navigate to. Each tab is completely white. Even the settings page of FF is empty. I'm not alone with this issue. See <a href="https://forum.ubuntuusers.de/topic/firefox-nicht-mehr-nutzbar/|https://forum.ubuntuusers.de/topic/firefox-nicht-mehr-nutzbar/" rel="nofollow">https://forum.ubuntuusers.de/topic/fi.../firefox-nicht-mehr-nutzbar/</a> , if you can read german language. On my older workstation with Ubuntu 18.04 too, but Firefox 86.0 all is fine with FF. Does anyone else have this issue knowing a solution? Or is it potentially a bug, which should be reported to Mozilla? </p><p>BR tkansgar </p>


created: 2021-03-26T11:53:06-07:00
updated: 2021-03-26T11:53:06-07:00
title: Google Docs Edit Timestamps Not Showing, Unresponsive Script With Latest FF Update
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: cinfulgalaxy
content:
<p>With the latest FF update I'm now noticing that Google Docs has an "unresponsive script" error, which I was able to fix by extending the run time, but under the version history, the timestamps still aren't showing. Anyone else having this issue? </p>


created: 2021-03-26T11:27:20-07:00
updated: 2021-03-26T12:47:07-07:00
title: Web Developer Tools
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401469;1401472;1401473;1401474;
creator: jeremy.boetger
content:
<p>So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to count on it. What are my options and is it still available? </p>


created: 2021-03-26T11:09:45-07:00
updated: 2021-03-26T13:10:05-07:00
title: Shopping Carts in websites no longer show purchases.
tags: desktop;websites;windows-8;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401478;
creator: Boo70_
content:
<p>Shopping carts are blocked from my viewing.  I can no longer see what I purchased.  Tried on several websites they all say it is my browser.  Happened 2 days ago after a Firefox update.  How do I fix? </p>


created: 2021-03-26T11:04:11-07:00
updated: 2021-03-26T11:04:11-07:00
title: opening camera view with raw IP automatically
tags: mac-os;desktop;tips;firefox-870;
product: firefox
topic: tips
locale: en-US
creator: jayindy58
content:
<p>I have the FF UID and PW saved, FF automatically enters the UID (admin) &amp; PW w/ dots, but the live camara view will not open until I click Login, press enter key, or basically do a carriage return. </p><p>I have other websites that automatically load with UID &amp; PW (Creds) = feature of FF via Logins and Passwords. </p><p>Please Help! </p>


created: 2021-03-26T11:03:03-07:00
updated: 2021-03-26T11:03:03-07:00
title: Opening new link doesn't open new tab FF 87.0
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: jimmbbo
content:
<p>In previous FF versions, all links would open in a new tab.   In FF 87.0 Options, I experimented with various checked and unchecked choices, and checking the "Open links in tabs instead of new windows" causes the link to open in the current tab rather than opening a new tab unless the link is coded to open a new tab...  I prefer to have every link open in a new tab. </p>


created: 2021-03-26T10:56:16-07:00
updated: 2021-03-26T15:19:38-07:00
title: Remove amazon search from the new tab page.
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1401498;1401499;1401500;1401501;
creator: jon_joy_1999
content:
<p>I frequently use Amazon, but it shows up on my New Tab page as @amazon with a search icon, and when I click the tile it opens my search/address bar. How do I get the tile to open Amazon's website like all the other tiles I have on my New Tab page? </p><p>Alternatively, the way I've previously handled this "behavior" is dismissing the tile so I don't have to deal with its uselessness. My browser just updated, but why do I have to dismiss the tile a second time? </p>


created: 2021-03-26T10:54:55-07:00
updated: 2021-03-26T11:26:39-07:00
title: Copying pics from online source results in two pasted pics in G-mail
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401459;
creator: jimmbbo
content:
<p>When copying pics from an online source using either the FF "Copy Image" menu choice or CTRL-C and pasting it into G-mail, two copies of the pics are displayed.  Dragging and dropping images works normally </p>


created: 2021-03-26T10:42:16-07:00
updated: 2021-03-26T11:05:51-07:00
title: Ctrl-Click Group Tabs Feature? Or Glitch?
tags: desktop;tips;windows-10;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1401444;
creator: gojirapopeye2020
content:
<p>When I do ctrl-click on a bunch of tabs, it highlights the ones I ctrl-clicked on, as if it was waiting for me to press a button or something. </p>


created: 2021-03-26T10:30:47-07:00
updated: 2021-03-26T10:30:47-07:00
title: Opening a document from the Canada website
tags: desktop;fix-problems;download-and-install_1;adobereader;
product: firefox
topic: download-and-install
locale: en-US
creator: Bria11
content:
<p>Hi, Please help, I can not open this link <a href="https://www.canada.ca/content/dam/ircc/documents/pdf/english/kits/forms/imm0006e-2020-10-09.pdf" rel="nofollow">https://www.canada.ca/content/dam/ircc/documents/pdf/english/kits/forms/imm0006e-2020-10-09.pdf</a> It says I need Adobe reader 8 or higher. I have the correct Adobe installed and document still wont open. I am also getting this message 'user-select' is not supported by Edge, Firefox &lt; 69, Firefox Android, Opera, Safari, iOS Safari. Add '-webkit-user-select' to support Firefox 49+, Firefox Android 49+, Opera 15+, Safari 3+, iOS Safari 3+. Add '-ms-user-select' to support Edge 12+. and .c0169 { </p><pre>   user-select: none; </pre> <p>} REQUEST chrome-extension://mhjfbmdgcfjbbpaeojofohoefgiehjai/edge_pdf/index.html Computer experts, what does this mean? Where do I go and how do I fix this? This is an extremely important document that is very popular right now. PLEASE HELP </p>


created: 2021-03-26T10:29:55-07:00
updated: 2021-03-26T11:28:46-07:00
title: Adding bookmarks all goes to one folder
tags: mac-os;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401431;1401443;1401445;1401460;
creator: hglass
content:
<p>When I click to add a bookmark, I'm not given a choice as to where it should go, and all go to one of many bookmarks. I uninstalled my virus scan program, but that didn't help. Any answers? </p>


created: 2021-03-26T10:21:54-07:00
updated: 2021-03-26T10:21:54-07:00
title: Blank screen and empty address line in previously opened tabs
tags: windows-7;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: nil-0q
content:
<p>When I launch Firefox and it restores the last opened tabs, sometimes 1 or 2 of them may not be reloaded, showing only the webpage title and blank screen. The URL is missing, being unable to refresh it manually. </p>


created: 2021-03-26T10:07:21-07:00
updated: 2021-03-26T16:05:17-07:00
title: New Firefox version did not keep my Bookmarks
tags: windows-7;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401442;1401504;
creator: sue_anderson2000
content:
<p>3-26-21: I just upgraded to the latest version of Firefox and NONE of my bookmarks are available. I've tried all the tips I've found and nothing works. I tried to Restore Bookmarks and get the error: Unable to process the backup file. This is a terrible version of Firefox. I need my Bookmarks. Where did they go??  How do I get them back?  I am not a computer expert. I am a user of your product. I should not have to jump through hoops just to get my browser set up the way I had it before. Right now it is a big mess.  I've used Firefox for years when other browsers are available. I will dump Firefox if I have to but I would prefer to solve this problem. </p>


created: 2021-03-26T09:46:50-07:00
updated: 2021-03-26T13:08:37-07:00
title: Render letters
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401447;1401468;1401476;1401477;
creator: borismaximov
content:
<p>Hello there! </p><p>For a while Firefox has been rendering some websites incorrectly. I don't see any regularity in which ones do and which ones don't. Currently I have 87.0 (64-bit) but it was like that before.  Two examples: <a href="https://www.dreamstime.com/" rel="nofollow">https://www.dreamstime.com/</a> and <a href="https://www.conrad.de/" rel="nofollow">https://www.conrad.de/</a> The display is a total mess of Latin characters overlaid without character spacing, plus punctuation. I could not find any non-Latin characters. If I copypaste a line from the website, I get normal text again.  What is going on? Where can I adjust the character encoding and render settings? </p>


created: 2021-03-26T09:27:40-07:00
updated: 2021-03-26T09:48:33-07:00
title: Firefox cookies behaviour
tags: desktop;cookies;windows-10;firefox-870;
product: firefox
topic: cookies
locale: en-US
answers: 1401416;
creator: write.tome4
content:
<p>I'm on  Windows   10   Firefox 87.0 (64 bit). I have  two firefox profile. The two prifile sync to my firefox account and have the same addons enabled.  </p><p>I'm investigating for a cooky of one  well defined site </p><p>Why I have  different cookies for this site  depending of the firefox profile active ? ( Of course firefox option cooKies are identical )  ( Of course if I check  the cookies.sqlite of the two profile they  are different  for the same site ) </p><p>Where I can check to  discover this different behaviour ? </p><p><br> Please don't esitate to ask me more info if You need </p>


created: 2021-03-26T09:10:58-07:00
updated: 2021-03-26T11:21:22-07:00
title: Firefox Login changes passwords when asked to save or update a password on some web pages
tags: windows-7;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1401456;
creator: brad27511
content:
<p>When I Login to one of my Financial sites web page, that does NOT recommend Firefox because of this Login issue.  My stored Login and Password work fine the first time I Login. I also get a message to Save the new password. If I save this Login update the last character of my Password is changed.  One example I have tried with my normal account Name but a Password ending in "$" when the saved Password is viewed it has been changed to "%24" and the Login fails now as it should. I am not sure if this is a Firefox or web page problem? This ONE web page is the ONLY place I have run into any Login issues. Login seems to be the only place the web page doesn't work correctly. The web page fix is NOT to use Firefox but to use other browsers. I am using the latest Firefox version 87.0 with windows 7 but this has been an ongoing problem over several years. </p>


created: 2021-03-26T09:00:46-07:00
updated: 2021-03-26T09:18:21-07:00
title: "view image info" option
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401405;
creator: kyki
content:
<p>What happened (overnight) to "view image info" option (on rt click over image). Pls give it back! </p>


created: 2021-03-26T08:54:44-07:00
updated: 2021-03-26T11:22:57-07:00
title: Can I install copied backup profiles into a clean Firefox install?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1401457;
creator: haddondavies
content:
<p>Hi there. Apple Support have helped me complete a clean install of the OS on one of our iMacs. They don't want to risk reinstalling any problems by using the full Time Machine back-up to set up the iMac as it all was. To rebuild Firefox, they have suggested finding and copying across the contents of the Profiles folder.  Firstly will this work?  Secondly, from the screen shots attached, does it look like I have found the correct Profiles folders and should I simply copy and paste the contents of the Profile folder across from Time Machine (backup) to the clean install Profile folder on Anna's iMac.  (I have already optimistically copied them onto the desktop from Time Machine). Should I delete the contents in the clean folder before pasting in the contents from the back-up? </p>


created: 2021-03-26T08:41:58-07:00
updated: 2021-03-26T09:47:08-07:00
title: Preferences change?
tags: mac-os;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1401407;1401415;
creator: fl4321
content:
<p>My preference constantly changes the homepage and new windows. I want <a href="http://Google.com" rel="nofollow">Google.com</a>  to be the home page. I change the preference and it changes to something else after a few days. How do I make my preference permanent? </p><p>MacBookPro OS High Sierra </p><p>Firefox 86.0.1 </p>


created: 2021-03-26T07:56:00-07:00
updated: 2021-03-26T07:56:00-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: cstachowiak
title:
Firefon release 87.0(64-bit) Windows 10  I just got the ugrade, my home page setting is no longer shown  and I the tools icon does not respond to let in to reset it back to startpage search

content:
<p>I just upgrade to 87.0(64-bit) for Windows 10.   I had my home page set to StartPage search engine as my default browser,  Now my home page does page does not display. </p><p>All bookmarks are intact and display correctly. When a bookmarked site is selected Firefox does not go to the selected bookmarked site  Example I have <a href="http://ww.ibm.com" rel="nofollow">ww.ibm.com</a> bookmarked.  When I select the bookmark Firefox does not change.   </p><p>The Tools icon (gear on task bar) is not responsive and does not open settings  </p><p>I can not reset the home page or access any other tools/settings.  </p><p>I am downgrading to the previous version of Firefox. </p>


created: 2021-03-26T07:20:16-07:00
updated: 2021-03-26T07:20:16-07:00
title: Yahoo Mail won't load
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: joannelj
content:
<p>Wednesday evening, I started having problems loading yahoo mail on firefox.  I ignored it, thinking it would resolve itself. The next day at work, I had the same problem.  I tried Microsoft edge, and it worked fine. Today, I downloaded the latest Firefox update, but I still can't get my yahoo mail to load.  I've contacted yahoo, and thus far got no help. Both computers are running Windows 10. I get the following error message: An error occurred while processing your request. </p><p>Reference #97.d0ee3e17.1616768232.261b7f88  </p><p>Thanks for any assistance JoAnne </p>


created: 2021-03-26T07:19:39-07:00
updated: 2021-03-26T08:17:59-07:00
title: Videos no youtube travando.
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1401401;
creator: diegohblxx
content:
<p>Videos no youtube travam em resolução 1080p 30fps e 60fps, mas videos com resolução 720p 30fps ou 60fps não travam, eu uso linux mint mate, mas no windows 10 nao tive esses problemas. </p>


created: 2021-03-26T07:17:13-07:00
updated: 2021-03-26T11:11:34-07:00
title: Items in Bookmarks toolbar randomly rearranging.
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401449;
creator: lhph74oo
content:
<p>Items in my Bookmarks toolbar (and the overflow bookmarks list) keep rearranging themselves. I put them back in order, then every time I open Firefox, they rearrange again.  I've read through and tried everything suggested in the discussions and articles except the refresh, with I'd prefer not to do if it's not absolutely necessary.  Nothing else suggested has worked.  Any help will be appreciated.  I believe this started after the last Firefox update. This is getting frustrating to the point I'm ready to stop using Firefox altogether.  Thank you! </p>


created: 2021-03-26T06:43:50-07:00
updated: 2021-03-26T14:16:25-07:00
title: Missing "view image info"
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401441;1401490;
creator: ski1381
content:
<p>When I right click on an image on the web I used to be able to click on "View Image Info" and it would give me information about the image, like image size and url of the image.   After Firefox upgraded this is now gone.   Can I get it back ?   Is there a work around ?   Not sure why that option would be removed. </p>


created: 2021-03-26T06:43:42-07:00
updated: 2021-03-26T06:43:42-07:00
title: pb avec les messages envoyés
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: gaelle.raphalen
content:
<p>bonjour, quand j'envoie un message d'un de mes boites mail , j'ai comme message, 'votre message a été envoyé est en italique.. mais une copie n'a pas été placée dans votre dossier envoye en raison d'un pb d'accès au réseau ou au fichier . vous pouvez recommencer ou enregistrer le message en local dans dossiers locaux*-/envoyes  et j'ai reessayé enregistrer ou ne pas enregistrer. je reesaie mais en vain. je n'ai donc copie d'aucun de mes message et sur la gauche de mon ecran 'envoyés 'est en italique je n'ai le pb que sur une boite mail pas pour les autres ... merci pour votre réponse cordialement Gaelle </p>


created: 2021-03-26T06:39:13-07:00
updated: 2021-03-26T06:39:13-07:00
title: Suppression historique, mot de passe, données
tags: desktop;other;windows-10;firefox-850;
product: firefox
topic: other
locale: en-US
creator: matthias.hally
content:
<p>Bonjour, </p><p>Depuis quelques jours, lorsque j'allume mon PC, je n'ai plus d'historique, de données, de mot de passe enregistrés sur Mozilla Firefox sans aucune raison particulière. </p><p>J'ai vérifié que le paramétrage n'indique pas de suppression des données. Je ne comprends pas et cela devient très embêtant. </p><p>Je vous remercie. </p>


created: 2021-03-26T06:02:18-07:00
updated: 2021-03-26T14:17:32-07:00
title: How can I tell if I'm using a "fake" version of Firefox or not?
tags: mac-os;desktop;download-and-install_1;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1401414;1401491;
creator: sebyjorge2018
content:
<p>Hey there! I was just reading an article that said you should only download Firefox from the official website. I downloaded Firefox a few months ago, so I'm honestly not sure where I downloaded it from. Is there any way for me to tell if I am using a "real" Firefox? </p><p>Thanks :) </p>


created: 2021-03-26T05:36:51-07:00
updated: 2021-03-26T05:36:51-07:00
title: Spell check not working
tags: desktop;customize;windows-10;firefox-860;firefox-8601;
product: firefox
topic: customize
locale: en-US
creator: janet25
content:
<p>I have read similar questions, but the answers are not helping me. </p><p>I have gone to options &gt; Language and clicked on 'Check your spelling as you type' </p><p>I have downloaded a British English Dictionary </p><p>I've done the config: thing </p><p>But still it doesn't underline obvious spelling mistakes </p><p>like jfadskdjf sadj one! </p><p>And right-click doesn't bring up a dictionary option. </p><p>Please can someone help me out?  Thank you  :) </p>


created: 2021-03-26T04:45:52-07:00
updated: 2021-03-26T09:27:23-07:00
title: cant access some pages on website that I use all the time
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401410;
creator: pattybingz
content:
<p>I have to use the same website all the time for my job.  On one computer, I can no longer use the website.  I can log in.  That will always put into my inbox.  I then use the drop box to access my hotbox where all my patient visits are listed.  When I click on hot box or any thing other then the inbox, I am taken back to the log in page.  This is not happening on the computer that I am using this moment, only the one computer.  I want to use it because it is used to me and gives me options in many of the places so that I do not have to type out all answers all the time. I have removed the cookies and restarted the computer after that and no good luck </p>


created: 2021-03-26T04:34:22-07:00
updated: 2021-03-26T09:28:20-07:00
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401411;
creator: rbakererie
title:
banking website  not showing   login boxes  to enter info   firefox 87  just started happening after update 3/25/2021

content:
<p>banking website  [<a href="http://www.usbankreliacard.com" rel="nofollow">www.usbankreliacard.com</a>]     not showing   boxes for login details    this     is not happening on 3/26/2021 on  edge , chrome or opera  they all show this info on the webpage i hate those other browsers  and have preferred firefox for over 15 years </p>


created: 2021-03-26T04:31:49-07:00
updated: 2021-03-26T04:31:49-07:00
title: Remembered Passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: will10001
content:
<p>Recently started offering passwords whenever I'm logging on, specially for bank sites I don't save. It can be distracting - covering a critical part of the page/window. </p>


created: 2021-03-26T04:24:33-07:00
updated: 2021-03-26T04:41:49-07:00
title: Inspector suddenly not longer under "extras"
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401376;
creator: Mathias_Will
content:
<p>HI I am a trainer and web developper and in all trainings and as a designer I am using the Firefox Inspector. This morning, suddenly the menu under EXTRAS is not showing anymore the "INSPECTOR".  Don't know what has changed! I installed Firefox again, no change! I know, that I can still activate the inspector via OPTION COMMAND C but this is not very intuitive for my trainings! See screenshot: What happened? Any ideas? </p><p>Thank you in advance! Mathias Will </p>


created: 2021-03-26T04:16:22-07:00
updated: 2021-03-26T06:29:40-07:00
title: FF 87 new 'Highlight All' scrollbar visual update causing searching to be extremely laggy/slow
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401390;
creator: fusen
content:
<p>I regularly use the 'Highlight All' feature when using 'Find in page' but since the Firefox 87 update, this is now almost useless to me. </p><p>If I press Ctrl+F and search for something in a large text list (55000 lines) it will be quick and show the next result instantly when I click the down arrow but as soon as I click 'Highlight All' there is a noticeable 2-3 second lag while it populates the scroll bar with the visual cues of where the search results are in the page, then if I click the down arrow to search for the next reason the page freezes and it takes multiple seconds to jump to the next result. </p><p>Before the FF87 update Highlight All worked absolutely fine and was as quick as jumping to the next result as not using Highlight All. </p><p>Since FF87, Highlight All makes the experience of searching a file so slow that I waste too much time waiting and so I've just stopped using it. </p><p><br> Is there an about:config method of disabling the new 'scrollbar visuals'? </p><p>I'm using a device with a slow CPU (N4100) but as I mentioned, there was no problem with this function before the latest update. I don't really care where in the document the result is, so I'd prefer to just turn off this new feature. </p>


created: 2021-03-26T04:12:03-07:00
updated: 2021-03-26T04:12:03-07:00
title: Finding bookmark associated folder
tags: desktop;bookmarks;windows-10;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: jen999
content:
<p>Hi, I have a question about bookmarks. I remember a particular bookmark. How do I find the bookmarks folder in which I have saved this bookmark? Thanks, Michael </p>


created: 2021-03-26T03:58:07-07:00
updated: 2021-03-26T03:58:07-07:00
title: Pop-up windows exceptions not working in private mode (Firefox 87.0)
tags: linux;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: JenniferRhodes1
content:
<p>Hi, </p><p>After an update on Firefox 87.0 the pop-up exceptions defined are not working in private mode.  A yellow bar appears that tells me that prevent the popups. If I choose to allow the popups with the button on the left of url then the url is added on exceptions/allowed window with a ^privateBrowsingId=1 marked in the url. However this is not persisted on a next run of firefox on private mode. </p><p>If someone have setup exceptions is there for a reason and should not be broken in private mode. I also cannot add ^privateBrowsingId=1 on my own in the url on the exceptions, as it appeared as %5 in exceptions and it does not work to allow pop-up. </p><p>Thanks </p>


created: 2021-03-26T03:44:50-07:00
updated: 2021-03-26T03:44:50-07:00
title: Firefox 87 Completing a form maximizes and minimizes the form with every character input
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: arnar.ringheim
content:
<p>Since updating to Firefox 87, when I enter characters in a form, it gets minimized and maximized with every character input - this is not a public website so I can't provide more details </p><p>Using firefox Inspector : </p><p>[ height is set to :auto ] &lt;textarea name="template-name" dojoattachpoint="focusNode,containerNode" id="template-name" class="tempFldClass dijitTextArea" style="width: 99%; overflow: auto hidden; box-sizing: border-box; height: auto;" title="Comments" tabindex="0" widgetid="template-name" rows="3" spellcheck="false"&gt;&lt;/textarea&gt; </p><p>[ Clicking or entering any character, the following values are updated :height: 57px; max-height: 2px ] </p><p>&lt;textarea name="template-name" dojoattachpoint="focusNode,containerNode" id="template-name" class="tempFldClass dijitTextArea" style="width: 99%; overflow: auto hidden; box-sizing: border-box; height: 57px; max-height: 2px;" title="Comments" tabindex="0" widgetid="template-name" rows="3" spellcheck="false"&gt;&lt;/textarea&gt; </p>


created: 2021-03-26T03:41:54-07:00
updated: 2021-03-26T03:41:54-07:00
title: Password I forgot :(
tags: linux;desktop;privacy-and-security_1;firefox-790;
product: firefox
topic: privacy-and-security
locale: en-US
creator: monikagrochola9
content:
<p>Hello!  I have huge problem, because I forgot my password to other account on Firefox and I have no idea how to get it back and I don't want to loose all my passwords and things on it, so I can't reset it. It would mean the world to me if You could help me.  </p><p>I'm waiting for your answer, Thank you and have a nice day :) </p>


created: 2021-03-26T03:17:29-07:00
updated: 2021-03-26T03:17:29-07:00
title: Download files
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: martin.sigruener
content:
<p>Normally files are saved in "downloads". I have changed the directory individually, but since the last update firefox saves all files in "downloads". How coult I change this? </p>


created: 2021-03-26T02:15:37-07:00
updated: 2021-03-26T03:12:58-07:00
title: Black patch on mozilla browser
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401368;
creator: satyarth1
content:
<p>Hi all, While browsing I have an issue of black patch (Attached pic) on screen, it disappear when I move cursor on some place.  Its not always on screen but it's an intermittent problem. Please suggest. </p>


created: 2021-03-26T01:51:43-07:00
updated: 2021-03-26T02:03:00-07:00
title: Pocket
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401360;
creator: brushless
content:
<p>With update 87.0 I believe you have removed the very useful Pocket feature, which I trusted and had put in some important articles. I am very disappointed!!!! </p>


created: 2021-03-26T01:16:47-07:00
updated: 2021-03-26T01:16:47-07:00
title: prekinjena prijava....v Firefox račun na tretjem računalniku....
tags: desktop;sync;windows-10;firefox-850;
product: firefox
topic: sync
locale: sl
creator: Benjamin_Jakob
content:
<p>kNa dodatnem (novem) računalniku sem se hotel prijaviti v Firefox, pa sem si premislil. Na e naslov sem dobil sporočilo, ali se prijavljam jaz. Na telefonu sem to sporočilo prebral ....Potem sem zaznal, da se naekatere aplikacije na telefonu sicer zaženejo vendar takoj ugasnejo brez kakršnegakoli sporočila. (Npr Outlook, Viber, Novice Siol....reversi, vse ostalo pa deluje....je to morda povezano?....o besedilo<strong></strong> </p>


created: 2021-03-26T00:24:36-07:00
updated: 2021-03-26T04:06:38-07:00
title: Voice Input Not Supported
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401374;
creator: cookiedafox22
content:
<p>Hi, I've been using the Mozilla Firefox browser for a while now and I have noticed that i can not use my microphone to speak anywhere. For example, I can't speak what I want to say on Google Translate, &amp; I can't talk in voice chats on Discord (random examples). It always says that voice input is not supported. May I know why your browser doesn't support voice input? </p>


created: 2021-03-26T00:09:14-07:00
updated: 2021-03-26T00:09:14-07:00
title: Mes mots de passes
tags: desktop;download-and-install_1;windows-10;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
creator: chamari.aus
content:
<p>Bonjour, je suis utilisateur Firefox depuis longtemps, hier je me rends compte que le logiciel a été supprimé et réinstaller sans me rends compte de ça !!!!!!! j'ai beaucoup des mots de passes enregistrés et des sites web très intéressant alors que je ne souviens pas de ces passwords et je n'ai pas un compte Firefox avant !!!!! dites moi comment faire pour récupérer mes donnes favoris et surtout mes mots de passes identifiant enregistres !!!!!!!!!!!! </p>


created: 2021-03-25T23:14:34-07:00
updated: 2021-03-26T16:40:43-07:00
title: How to disable "You have chosen to open this file" dialog for zip files in firefox
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1401354;1401366;1401505;
creator: inzmamulhaqansari25
content:
<p>Hi Team, </p><p>I want to disable to "You have chosen to open this file" dialog for zip files but i am not able to disable it. </p><p>I have looked for some solution in google search that did not help. </p><p>Please help me on this. </p>


created: 2021-03-25T23:06:50-07:00
updated: 2021-03-26T09:20:15-07:00
title: Firefox snap - black screen
tags: desktop;other;
product: firefox
topic: other
locale: cs
answers: 1401393;1401406;
creator: filip.corsair
content:
<p>Hello,  I have Firefox from snap on my computers which runs Debian 10 x64. After latest update  87.0-3 from snap firefox window become competly black. I try safe mode but it is same. I happaned on my laptop, my virtual machine and on my desktop too. Could please help me where is the problem ? Thank you. </p>


created: 2021-03-25T23:06:25-07:00
updated: 2021-03-25T23:06:25-07:00
title: Password refusal
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: chelsea01
content:
<p>I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (<a href="http://afl.com.au" rel="nofollow">afl.com.au</a>). It just won't accept my password despite changing it. Works fine in Brave and Chrome. Also fine on my laptop (didn't clear anything there). Any help sincerely appreciated. </p>


created: 2021-03-25T22:18:48-07:00
updated: 2021-03-26T00:21:53-07:00
title: YOU TUBE
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401342;1401352;1401353;
creator: gloria.juarez
content:
<p>Hello there, I recently downloud a new version of Windows 10 in my laptop and since then I cant open You Tube. I got this link <a href="https://www.youtube.com/oops" rel="nofollow">https://www.youtube.com/oops</a> and "something went wrong" message. The image below is what I see when I try to go to You Tube by Google search or tipping the link <a href="http://www.youtube.com" rel="nofollow">www.youtube.com</a> </p><p>Does anybody know how to resolve this issue. Please explain in an easy way as I am not to savvy doing troubleshooting. Thank you! </p>


created: 2021-03-25T22:13:38-07:00
updated: 2021-03-25T22:35:24-07:00
title: Stop Firefox URL suggestions pop-up below the bookmark bar.
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1401331;
creator: pravin.n15
content:
<p>Hi Team, </p><p>Really need help. Every time I try to search for a word, a single word in the address bar, the moment I hit &lt;enter&gt;, I not only get the desired search engine results but also do get an annoying URL-suggestion pop-up strip in the browser, just below the bookmark bar which basically suggestions a URL for that word. </p><p>ex. If I search for a single word like: "Nasdaq", I get a pop-up strip below the book-mark bar asking me if I was searching for "<a href="http://www.nasdaq.com" rel="nofollow">www.nasdaq.com</a>"?   </p> <ul><li> screenshot attached here. </li></ul> <p>This has become real annoying now as I use the browser on my office machine. Your kind suggestions on how to get rid of this browser behavior will be extremely helpful. </p>


created: 2021-03-25T21:50:42-07:00
updated: 2021-03-25T22:39:20-07:00
title: Cannot open Firefox with version 87.0
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1401323;1401333;
creator: kaelhound
content:
<p>After installing Firefox Version 87.0 today, I haven't been able to open the application. Each time I try I get the following error message, "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I have tried both running the installer again to fix it and downloading a new copy of the installer and running it, neither of which solved the issue. </p><p>I found a previous thread from 2018 detailing the same issue (wherein the chosen solution was to make sure that your firewall wasn't blocking firefox's access to the internet) however; </p><p>A) I can't even start the firefox application, let alone see if it can access the internet. B) I tried making my antivirus application ignore it (Malwarebytes), but when I tried to do so it said I didn't have permissions to access the file. </p><p>To be clear mine is the ONLY account on the computer, and is the admin account as a result. My pc is running on Windows 7 64 bit in case that is relevant (though I didn't see anything in the update notes to suggest that they're ending support for Windows 7 just yet). </p>


created: 2021-03-25T21:15:29-07:00
updated: 2021-03-25T23:31:02-07:00
title: "allow calibre to use IndexedDB storage in your browser"
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401318;1401334;1401345;
creator: eric.hainz
content:
<p>Hello, How do I permit Calibre to use IndexedDB storage in Firefox? I am running Firefox 87.0 on Windows 10. Both are fully updated as of the time of this writing (26 March 2021). In Calibre 5.13.0, I enable "Sharing over the net," then I "Start server," and then I "Test server." Calibre opens a tab in Firefox but returns the following error message: "Error: Could not initialize database You must allow calibre to use IndexedDB storage in your browser to read books" I cannot figure out how to enable IndexedDB storage for Firefox. Thank you in advance for your help, Eric </p>


created: 2021-03-25T17:40:37-07:00
updated: 2021-03-25T23:05:52-07:00
title: Malware Threat on Opening Pages of a Website
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401341;
creator: ahsan8524679
content:
<p>Hi I am working on this footwear <a href="http://maxect.com" rel="nofollow">website</a>. Some of its pages including the homepage is giving malware threat on entering in the url on google. I want to ask is my site hacked or there is some other problem? </p>


created: 2021-03-27T16:59:06-07:00
updated: 2021-03-27T16:59:06-07:00
title: Firefox Theme keeps reverting to light theme
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: kgriffith6401
content:
<p>So I was on a theme spree trying to find something that fit my tastes better before deciding I would opt for the custom CSS Firefox route, however, I added Dolan's Dynamic theme (<a href="https://addons.mozilla.org/en-US/firefox/addon/dolans-dynamic-theme/" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/dolans-dynamic-theme/</a>) and when I tried testing it on other sites I came to realize it was not actually dynamic and decided to use a different theme. However, even after a complete browser refresh/clean-up, as well as a fresh installation of Firefox, my browser still reverts to the light / dynamic theme when I click out of the Add-Ons page. I will disable and remove all added themes and select the default and it will take effect on my browser, however when I ctrl+t or click new tab my browser reverts back to the light / dynamic theme.  </p><p>Really upsetting seeing as I can't stand light themes and I prefer using Firefox for my web development work however now Firefox is sidelined for Chrome (which I cannot stand using). Any and all help or input will be appreciated and if I can provide anything else to help I will gladly do so. </p>


created: 2021-03-27T16:39:22-07:00
updated: 2021-03-27T16:39:22-07:00
title: Password Manager
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: radardr45
content:
<p>The FireFox browser will store passwords for sites and load them as needed.  However, some airline sites require user ID, last name, and password.  FireFox does not seem to support all three fields.   Is there a way to have FireFox enter all three fields on these sites? </p>


created: 2021-03-27T15:33:44-07:00
updated: 2021-03-27T16:54:26-07:00
title: FireFox Nightly
tags: desktop;download-and-install_1;windows-10;
product: firefox
topic: download-and-install
locale: en-US
answers: 1401717;1401730;
creator: radardr45
content:
<p>How can I revert from Nightly back to normal FireFox?  When I try to install the normal FireFox I lose all of bookmarks and saved passwords etc. </p>


created: 2021-03-27T15:15:23-07:00
updated: 2021-03-27T15:57:17-07:00
title: Search preferences
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1401718;
creator: IVR4
content:
<p>how do I keep my search preferences from changing every time I open Firefox? I prefer to use google as my main search engine and I have set it to this in my preferences thru the option menu. However every time I quit and  then reopen Firefox my search engine reverts to yahoo? Why Yahoo? and why does this happen and how do I stop it? </p>


created: 2021-03-27T14:53:21-07:00
updated: 2021-03-27T14:53:21-07:00
title: autofill passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: allen-tina
content:
<p>I am running Windows 10 with FF 87  FF used to auto fill passwords,  suddenly it does not. I have read many of the posts with same problem but none of the answers work for me3. correct boxes  for both auto fill logons and passwords,  looked into   about:config.  so far nothing seems to work.  I am think m"maybe" if I use a password manager like Dashlane it might solve the issue, BUT in any case i sure do need some help:) </p><p>Thank you  Allen </p>


created: 2021-03-27T14:08:00-07:00
updated: 2021-03-27T14:09:02-07:00
title: Error 400
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1401693;
creator: info5163
content:
<p>myself and others are getting an error 400 message on <a href="http://year01.com" rel="nofollow">year01.com</a> website. its fine in chrome and safari.  Your technical support key is: 2d48-81c1-582e-c5e4 </p>


created: 2021-03-27T14:07:53-07:00
updated: 2021-03-27T15:18:00-07:00
title: Firefox not allowing page to open
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401694;1401712;
creator: Terrysutt
content:
<p>When logged in to my Virginmedia account,Firefox gives the message"Firefox has prevented this page from automaticaly loading"when I try to view a different page.When I select "Allow"nothing happens.Has anyone else had this problem? </p>


created: 2021-03-27T13:06:39-07:00
updated: 2021-03-27T13:06:39-07:00
title: I have to click triple time for picking word
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: sertangocmez
content:
<p>I have to click triple times for picking one word instead of double click. I check on chrome and any other places its work double click. Problem is here on firefox. </p>


created: 2021-03-27T12:20:51-07:00
updated: 2021-03-27T12:20:51-07:00
title: css custom font error
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: morteza7771
content:
<p>Hi dears. I am developing a web site. I want to use a custom font in my web site. Chrome browser shows my web site well but Firefox doesn't. I searched a lot in internet but no luck :( Error message in Web Developer console is : Error 1: downloadable font: hdmx: the table should not be present when bit 2 and 4 of the head-&gt;flags are not set (font-family: "F_Koodak" style:normal weight:100 stretch:100 src index:0) source: http://localhost:58677/F_KOODAK.TTF Error 2: downloadable font: Table discarded (font-family: "F_Koodak" style:normal weight:100 stretch:100 src index:0) source: http://localhost:58677/F_KOODAK.TTF </p>


created: 2021-03-27T12:12:40-07:00
updated: 2021-03-27T16:41:50-07:00
title: Images - set default to don't load, but load on demand
tags: desktop;customize;mac-os-x-1010;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1401682;1401709;1401719;1401724;1401729;
creator: istephen
content:
<p>My Firefox version is 78.9.0esr (Mac).  I don't have the fastest bandwidth (like many peiople outside large cities).  How can I turn off images, but still easily view them when I want? </p>


created: 2021-03-27T12:12:39-07:00
updated: 2021-03-27T14:14:00-07:00
title: logon auto fill
tags: desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1401699;
creator: dick.harris
content:
<p>Autofill offers mistake I made as selection options, along with the correct one. How do I delete these? I have deleted all logon entries in the passwords area for the site, logged on again, and they are still offered. </p>


created: 2021-03-27T11:56:20-07:00
updated: 2021-03-27T11:56:20-07:00
title: enlarge fonts for magazine supplied by Overdrive Toronto library Canada
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: pierofor
content:
<p>Hi I am living in Toronto Canada and I am using the Toronto library Canada, renting paper books and ebooks and e-magazines with <a href="https://www.overdrive.com/.With" rel="nofollow">https://www.overdrive.com/.With</a> Firefox windows 10 and Firefox android 10 I can enlarge fonts of the eBooks,but not for some e-magazines as the <a href="http://economist.com" rel="nofollow">economist.com</a> here attached.Even if I set the font 300% of my usual font on my browser, the font size of the magazine does not change.I hope that Firefox could help solve this problem for me and for my senior friends. </p><p>Thanks, </p><p>Have a nice day. </p>


created: 2021-03-27T11:17:39-07:00
updated: 2021-03-27T13:23:03-07:00
title: Pocket ha desaparecido del menu
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: es
answers: 1401638;1401662;1401665;1401681;
creator: ircmer
content:
<p>En la barra superior, en (III/) me salia un acceso a Pocket, pero ahora me doy cuenta que ha desaparecido con la ultima actualización. ¿Lo van a quitar?, como puedo volver a ponerlo allí. Gracias. </p>


created: 2021-03-27T11:16:00-07:00
updated: 2021-03-27T12:26:39-07:00
title: Password Manager Alias
tags: mac-os;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1401650;1401659;
creator: beckyjo0725
content:
<p>Is there a way to assign a name or alias to websites listed in the Logins &amp; Passwords manager? I'm helping my dad set up an account for billpay for company A who uses Company B to provide the payment functionality. The problem is Company B's URL has no reference to Company A at all and that's where the login and pw are configured. My dad won't know to look for Company B's URL in Logins &amp; Passwords. Heck, it took me awhile to figure out the credentials were saved under Company B; I kept searching for Company A. It would make life much easier if I could alias company B's URL or add a keyword to it. Thanks for any assistance. </p>


created: 2021-03-27T11:02:09-07:00
updated: 2021-03-27T14:32:35-07:00
title: "Timed Out" TLS handshake glitch on all websites.
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401631;1401632;1401637;1401644;1401646;1401647;1401677;1401689;1401697;1401708;
creator: hopkinsbrandon921
content:
<p>There's a glitch where the little gray box with "Timed Out" appears at the bottom of the browser, but if you hover the cursor over it, it will move the right and if you move to the right and hover it, it will revert. </p>


created: 2021-03-27T10:42:24-07:00
updated: 2021-03-27T13:07:32-07:00
title: Firefox icon has been replaced, in the dock on Mac Pro, by something else.
tags: mac-os;desktop;download-and-install_1;firefox-870;
product: firefox
topic: download-and-install
locale: en-US
answers: 1401674;
creator: lsovik
content:
<p>Instructions to solve this problem date to 2018 and say it can be done on the Get Info dialogue box of the application, but it can't. I don't want to reinstall. Any other ideas? </p>


created: 2021-03-27T09:57:49-07:00
updated: 2021-03-27T11:06:23-07:00
tags: windows-7;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
answers: 1401620;1401625;
creator: mickmoor
title:
What does the statement "Your browser is being managed by your organization." mean at the top of my Options page?  I don't have an 'organization'.

content:
<p>There have been times when I think that an outside source is directing my computer to places I don't want it to go.  There are also times when a link within a news site will not go to the news story I expect it to go.  There are other times when my screen saver has been removed and just the blue Windows default screen is there.  I have to go into [Control Panel] and re-select the picture file I wish it to draw images from for display.  There are other anomalies too that seem to be not of my doing.  These are all recent, within a couple of months. I use Avast Virus software and Malwarebytes software too.  Also, as of two days ago there are ads popping up on every news site I watch.  I did have an ad blocker program running but it would appear to not be working. </p><p>However, that statement 'Your browser is being managed by your organization.' is making me concerned.  Can you explain statement that to me? </p><p>Also, while I'm here I have another question.  I have been using Firefox since the end of Netscape Navigator and once upon a time any desktop shortcut icons were all Firefox's icon.  Then for years they turned into Internet Explorer icons.  When I clicked on the shortcuts Explorer would open and I don't like that program.  So now I click on an icon's [Properties] and copy the url and paste it into Firefox's search window.  But within the last month the icons are now Google's Chrome image.  I don't understand why, if Firefox is my default browser, these icon changes occur.  And why Chrome?  Is it because I have Google's search engine as the default search engine? </p><p>I appreciate any help you can provide to me.  Thanks! </p><p>Mike Moore e-mail:  xxxxxxxx@xxxxxxxx.xx.xx </p><p><i>(email address removed by moderator; please do not post personal information on a public website; <a href="https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Forum rules and guidelines</a>)</i> </p>


created: 2021-03-27T09:45:20-07:00
updated: 2021-03-27T12:15:00-07:00
title: Site information (security / lock icon menu) not displaying correctly in Nightly
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1401654;
creator: noah.gamble
content:
<p>So this visual bug has been happening on my Nightly install for months now. The "Site information for <a href="http://website.com" rel="nofollow">website.com</a>" menu that appears when you click the lock icon in the address bar is basically unusable for me. The menu's header, "clear cookies" button, and arrow button are all fine, but the text in between is covered in globe icons. The "Connection Security" sub-menu that the arrow leads to has a similar case. (See screenshot.) </p><p>Huge disclaimer: I am using Shadowfox, which modifies a Firefox install to make UI elements darker. It has made text difficult to read for me at times, but it has never produced any really strange artifacts like this one as far as I can tell. I do have a Developer Edition install with no Shadowfox and it doesn't have the issue. However, maybe this is a common Nightly issue. (I guess this wouldn't make sense since DE is even more experimental than Nightly? I think?) </p><p>Maybe this is a problem for the Shadowfox team. Ultimately, the solution I <em>really</em> want is native support for a full-fledged dark mode, with black or gray color for UI elements such as the context menu. If this isn't going to happen and Shadowfox is indeed the source of the issue, I'll gladly let them know. But I thought it would be good to share with Mozilla, and why not the community, too. (Feedback tool is down right now.) </p>


created: 2021-03-27T09:42:39-07:00
updated: 2021-03-27T12:21:28-07:00
title: Need Guide
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401657;
creator: matharry156
content:
<p>Hello, </p><p>I have added something as a bookmark because it's helpful for me but now i got irritated by the pop up messages on mozilla of the same thing which i have added in bookmark. </p><p>I am new and want to know how can i stop them and work smoothly on my <a href="https://bestmotorcyclehelmets.net/" rel="nofollow">helmet website</a> because it's keep disturbing me in the middle of the work. </p><p>Thanks. </p>


created: 2021-03-27T09:27:23-07:00
updated: 2021-03-27T10:08:27-07:00
title: Why do not exist the Support pages in German?
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401607;
creator: klkluck
content:
<p>I try in English: since a while Firefox crashes suddenly and unexpected, there is now Window opening for giving a massage to firefox about the crash as described in den firefox help pages, so that real help is not possible - so I feel ripped off... </p>


created: 2021-03-27T09:13:16-07:00
updated: 2021-03-27T09:58:12-07:00
title: Web page downloaded to disk won't work if disk location is changed.
tags: windows-7;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401605;
creator: afk
content:
<p>Hi, .html files which I've downloaded onto my hard drive as complete web pages won't work if they are moved to another directory. Is there a work-around for this ? Thanks in advance. afk </p>


created: 2021-03-27T09:12:18-07:00
updated: 2021-03-27T09:12:18-07:00
title: Autoplay settings not working in private browser.
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: m4a4
content:
<p>So, I have it where Youtube is set to autoplay sound and video. But since the 87 update, it no longer works in private tabs (unless I manually set it each time I open a new private session). Which is annoying when I want to listen to a single song (and not have it in youtube history to recommend later). </p><p>Shouldn't there at least be an option to pick if this behaviour should carry over to private browsing? </p>


created: 2021-03-27T08:55:55-07:00
updated: 2021-03-27T09:07:52-07:00
title: How to show titles when hovering over icons on Bookmarks toolbar
tags: windows-7;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401595;
creator: tomlewis7811
content:
<p>I know how to get rid of the title words and only have icons on the Bookmarks toolbar. But there used to be a way to have the title words (not the URLs) display when I hover over the icons. That function seems to be missing. How can I restore it? Thanks. </p>


created: 2021-03-27T08:51:13-07:00
updated: 2021-03-27T10:18:52-07:00
title: Firefox Doesn't Work
tags: mac-os;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401596;1401597;1401598;1401599;1401610;
creator: amylastlast123
content:
<p>Well, the first thing is when I logged back in from a restart, firefox wouldn't open. It would just say "firefox quit unexpectedly" over and over again and I restarted over and over again. I used AppCleaner to delete (not permanently) the old Firefox then downloaded Firefox from another browser (which I'm writing from right now, Opera) but even though it worked, the links in bookmarks had no logo, my add-ons weren't in the right order, and none of my preferences were saved. What should I do? </p>


created: 2021-03-27T08:37:50-07:00
updated: 2021-03-27T14:05:44-07:00
title: Accessing without log-in
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1401594;1401613;1401626;1401629;1401692;
creator: Dave71
content:
<p>I used to be able to access bookmarked website without logging in, now I have to sign in. I really don't want the continual hassle of dealing with passwords associated with sites that I go to everyday. </p>


created: 2021-03-27T08:22:14-07:00
updated: 2021-03-27T08:22:14-07:00
title: Bookmark Sidebar won't close permanently
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: s8soderstrom
content:
<p>Whenever I open a new window, the Bookmark Sidebar is displayed.  I've tried going through Menu, Customize Toobar to remove the icon from the menu bar.  That part works.  But then the next time I open a window, there's the sidebar.  When I went back into Menu, Customize Toobar, the icon wasn't there, so I restored the previous session to bring it back in order to try something else.  Nothing worked. </p><p>Obviously, the problem isn't with the toolbar, but with a Window setting, but where is THAT information stored?  It ain't under Options.  It's either so obvious or so obtuse, I'm missing it.  Thanks in advance. </p>


created: 2021-03-27T08:17:11-07:00
updated: 2021-03-27T12:26:52-07:00
title: Google Docs Version History Not Showing Timestamps
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401608;1401642;1401656;1401660;
creator: cinfulgalaxy
content:
<p>With the recent Firefox update 87.0, Google Docs version history no longer shows timestamps.  This is definitely a FF issue because they load just fine in Chrome. </p><p>Anyone else? </p>


created: 2021-03-27T08:14:47-07:00
updated: 2021-03-27T08:14:47-07:00
title: FF-Profil-Auswahl fehlt bei Aufruf durch Link in einer Mails
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Nezumi
content:
<p>Ich muss auf Deutsch schreiben :-( </p><p>Ich arbeite mit mehreren Profilen in FF und TB. Bisher bekam ich nach Klick auf einen Link in TB die Profil-Auswahl von FF angeboten. Nach dem letzten Update von TB (auf 78.9.0) und FF (auf 87.0) geschieht das nicht mehr. Ich bekomme stattdessen immer nur das letzte benutzte FF-Profil geöffnet. Da ich dort aber meistens nicht die relevanten Links gespeichert habe, muss ich jedes Mal FF beenden, mit neuem Profil starten und dann den Link (aus TB) erneut aufrufen. Dies ist sehr nervig und kostet unnötig Zeit. </p><p>Welche Einstellungen muss ich korrigieren, um das gewohnte Verhalten von FF wieder zu erhalten? </p><p>Shinezumi </p>


created: 2021-03-27T08:12:50-07:00
updated: 2021-03-27T08:12:50-07:00
title: enabling microphone doesn't work
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: docmon67
content:
<p>I have followed your instructions for allowing my microphone. I am trying to dictate into Microsoft's online Word (it won't let you dictate into your OWN Word anymore, apparently). I've allowed the microphone. It even says it's allowed. And I still get a nix from the page. Please help. This is driving me nuts. I need to type as little as possible with my tendonitis and this is not helping. </p>


created: 2021-03-27T08:03:12-07:00
updated: 2021-03-27T12:59:06-07:00
title: Pocket icon
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401612;1401622;1401633;1401634;1401652;1401666;
creator: rvbirder
content:
<p>The show Pocket List icon used to be in the library, but it is no longer there.  Where did it go?  Tried everything, with no luck finding it. </p>


created: 2021-03-27T07:58:32-07:00
updated: 2021-03-27T15:07:37-07:00
title: hard to find Firefox bug reporting procedure
tags: desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401710;
creator: idallen
content:
<p>I got a new little start-up error from Firefox (I only have one GPU - AMD/ATI  RV620 FirePro 2450): </p><p>$ firefox [GFX1-]: More than 1 GPU detected via PCI, cannot deduce vendor [GFX1-]: PCI candidate 0x1002/0x95cd [GFX1-]: PCI candidate 0x1002/0x95cd </p><p>I want to report this new little Firefox bug.  I used the Firefox menu "Help | Submit Feedback" but it tells me: </p><p>"Please check back soon: We've paused submissions to this form so that we can improve how we collect feedback.  Looking for support for Firefox or another product from Mozilla?  Just head to <a href="http://Support.Mozilla.org" rel="nofollow">Support.Mozilla.org</a>" </p><p>Many people would stop right there, but I kept trying. </p><p>As instructed, I went to <a href="https://support.mozilla.org/" rel="nofollow">https://support.mozilla.org/</a> and got the "Search Support" page. </p><p>I used ^F and searched for the word "bug" on that page.  Nothing. I searched for "report" and only found "Report Trademark Abuse". </p><p>Many people would stop right there, but I kept trying. </p><p>Under "Get Help" I selected "Firefox" which led me here to "Firefox Support": </p><p><a href="https://support.mozilla.org/en-US/products/firefox" rel="nofollow">https://support.mozilla.org/en-US/products/firefox</a> </p><p>I again ^F searched for the word "bug" on that page.  Nothing.  I again  searched for "report" and only found "Report Trademark Abuse". </p><p>Many people would stop right there, but I kept trying. </p><p>In the search box I typed "how do I report a Firefox bug".  The top item on the first page of 246 pages returned was "How do I submit a bug for Firefox Sync?" but nothing about reporting a bug for Firefox itself. </p><p>Many people would stop right there, and I did. </p><p>Nobody is going to go looking through the other 245 pages of search results to find out how. </p><p>Why do you make it so hard to report a Firefox bug?  Why isn't the answer to that obvious question the top search result on the Firefox Support page?  Why do I even need to search for it at all -- it should be right on the page: "How to report a bug in Firefox" </p><p>(NOTE:  This is not a request asking how to report the bug.  I know how. This is a request asking you to fix the web site so that *finding* how to report a bug is easier. Much easier.  If you want a great product, make it easy for your users to give you feedback.) I should probably submit this via Bugzilla but you disabled my account due to "inactivity" so I can't. </p>


created: 2021-03-27T07:49:07-07:00
updated: 2021-03-27T13:20:57-07:00
title: Last Firefox update erased all last month history !
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401680;
creator: colette3
content:
<p>Firefox automatically update this morning (2021-3-27) and at least one month history was erased. I always reopen the last session (it was 2 windows and a lot of tabs yesterday) and I just get a very old session.  My history panel has nothing for March, just February ! </p><p>I don't understand ! And it's very unpleasant because all my work-in-progress (my researches) disappears ! Does somebody have an explanation ?  </p><p>Thank you very much </p>


created: 2021-03-27T07:22:58-07:00
updated: 2021-03-27T07:22:58-07:00
title: Missing function on browser vers 87.0
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: h.faerber
content:
<p>firefox browser vers. 87.0  </p><p>Previous Version When you rightclick on a grafic i found in the context menu "grafic info" which shows width and hight. </p><p><br> </p><p>Now in the 87.0 version this very usefull feature has been removed.   </p><p>Please restore this function. </p><p>Meanwhile I am trying to roll bak to vers 82.02 </p><p>Enzo </p>


created: 2021-03-27T07:12:38-07:00
updated: 2021-03-27T07:12:38-07:00
title: How do I enable my camera on fire fox web browser
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Shirleyhuff102
content:
<p><a href="http://ID.me" rel="nofollow">ID.me</a> is requesting photos of my personal information and also to scan my image.   They are stating I need to update my web browser or turn it on and privacy settings. How do I do this? </p>


created: 2021-03-27T06:46:34-07:00
updated: 2021-03-27T06:46:34-07:00
title: Browser Icon: Says browser under remote control
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
creator: jjorgens
content:
<p>What does browser under remote control mean?  I see an icon in the address bar that looks like a tiny computer with red arms. </p>


created: 2021-03-27T06:46:26-07:00
updated: 2021-03-27T15:26:43-07:00
title: When using firefox brower websites corrupted
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401581;1401609;1401617;1401624;1401713;
creator: millertam1
content:
<p>When I go to websties using firefox the pages are corrupted, have strange charaters interspersed on the page, refresh do not clear it up </p>


created: 2021-03-27T06:19:02-07:00
updated: 2021-03-27T06:19:02-07:00
title: Page not found
tags: mac-os;desktop;privacy-and-security_1;escalate;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: dev16
content:
<p>Hi, Dear Support </p><p>Thank you for your browser, it's pleasure to work with mozilla firefox </p><p>Please, be informed, that link (<a href="https://developer.mozilla.org/ru/docs/Security/MixedContent/FixMixedContent" rel="nofollow">https://developer.mozilla.org/ru/docs/Security/MixedContent/FixMixedContent</a>) in page <a href="https://support.mozilla.org/1/firefox/87.0/Darwin/ru/mixed-content" rel="nofollow">https://support.mozilla.org/1/firefox/87.0/Darwin/ru/mixed-content</a> is not available. </p><p>Many Regards </p>


created: 2021-03-27T06:18:53-07:00
updated: 2021-03-27T11:17:09-07:00
title: Some icons are disappearing in websites
tags: mac-os;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401565;1401582;1401628;1401630;
creator: halvecius
content:
<p>hi, whoever reads this. I've noticed a problem recently in some websites where certain elements (e.g. logos and icons) completely disappear and get replaced by strings of text, which I'm assuming is the code that is used to create them. Usually, it's just one icon, typically a search or menu icon, but there have been more drastic cases, such as the screenshot of the Encyclopaedia Britannica website that I attached. Notice that many buttons, while still functional, are covered with strange text. One thing I'm suspecting is that I intentionally or inadvertently disabled an element (or something of that sort, sorry for my ignorance in the specificities) ages ago that was supposed to make these work, but I don't remember what I disabled, if I ever did. But other than that, I have no clue what causes this. In Tor, where I don't have an account and never interfered with the setup or settings, everything seems to work just fine; the buttons are right there. Hope someone can be of help. </p>


created: 2021-03-27T06:14:48-07:00
updated: 2021-03-27T06:14:48-07:00
tags: desktop;websites;windows-10;firefox-860;
product: firefox
topic: websites
locale: en-US
creator: guylain.bastien
title:
Certaines pages ne sont pas compatibles ou ne s'affichent pas | Some pages are not compatible or not displayed

content:
<p>Bonjour! (the English version follows) </p><p>J'ai un exemple de page qui ne fonctionne pas bien et c'est une page du gouvernement fédéral canadien: <a href="https://ncc-ccn.gc.ca/" rel="nofollow">https://ncc-ccn.gc.ca/</a>. </p><p>Merci d'aider! --- Hello! </p><p>I have an example of a page that does not work well and this is a Canadian federal government page: <a href="https://ncc-ccn.gc.ca/" rel="nofollow">https://ncc-ccn.gc.ca/</a>. </p><p>Thanks for helping! </p><p>Guylain Bastien </p><p>Guylain Bastien </p>


created: 2021-03-27T06:08:18-07:00
updated: 2021-03-27T06:08:18-07:00
title: Taskbar Shortcut breaking
tags: desktop;beta;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: j.rosser89
content:
<p>Every once in a while, when I open firefox in my taskbar, the icon for Firefox will break being unable to open Firefox again. I have to then refind Firefox in its folder and add it back to my taskbar. </p>


created: 2021-03-27T05:30:56-07:00
updated: 2021-03-27T08:03:18-07:00
title: How to save cookies from certain websites
tags: desktop;cookies;windows-10;firefox-870;
product: firefox
topic: cookies
locale: en-US
answers: 1401583;
creator: Anduma22
content:
<p>Hello, </p><p>I got wondering about how I can save cookies from certain websites that I frequent like my e-mail for instance so I wouldn't have to type in my information again and again after clearing the cookies data in Firefox from time to time so it won't slow down or something. I tried putting in the full website address in the Manage Exceptions under Privacy &amp; Security but still see the cookie(s) from that website on the list. Hope I'm making some sense here and that one of you might know something as in how I can get around this. Thank you in advance if you reply to this post. </p>


created: 2021-03-27T05:11:48-07:00
updated: 2021-03-27T05:14:15-07:00
title: Load a local html page as new tab
tags: mac-os;desktop;tabs;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1401550;
creator: nekopicat12
content:
<p>Hi everyone, </p><p>I'd like my new tab page to be a local html file (that uses .js scripts and local image files so I cannot use <a href="https://addons.mozilla.org/fr/firefox/addon/custom-new-tab-page/" rel="nofollow">this add-on</a>  or <a href="https://addons.mozilla.org/fr/firefox/addon/new-tab-override/" rel="nofollow">that one</a>). </p><p>A few versions of Firefox ago, the method described [<a href="https://support.mozilla.org/en-US/questions/1251199|here" rel="nofollow">https://support.mozilla.org/en-US/que.../1251199|here</a>] worked perfectly fine but it's not the case any more. </p><p>I'm using MacOS version 11.2.2 and the latest version of Firefox (87.0 64 bits). </p><p>Thanks in advance to anyone who will be able to provide help! Best, Léo </p>


created: 2021-03-27T04:46:09-07:00
updated: 2021-03-27T06:58:34-07:00
title: Why the "Copy Link" shortcut was changed?
tags: desktop;beta;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1401554;1401567;
creator: jamie94
content:
<p>As the title, the "Copy Link" option shortcut in the right click menu has changed from A to L. How's that happened? How to recover it back? </p>


created: 2021-03-27T04:36:13-07:00
updated: 2021-03-27T04:36:13-07:00
title: Portable Mozilla
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: romanjames438
content:
<p>I want to know what's the difference if i use Mozilla and the Portable Mozilla? Is it secure and work the same as the Mozilla Firefox do?  </p><p>I am using Mozilla Firefox and i like it's privacy but now i want to switch to portable mozilla and do my work of <a href="https://jucerz.com/tribest-juicer-and-mincer-review/" rel="nofollow">tribest juicer</a> on portable mozilla. </p><p>What challenges i will have to face and what do you recommend? </p><p>Thanks. </p>


created: 2021-03-27T03:35:22-07:00
updated: 2021-03-27T04:16:51-07:00
title: Firefox won't start
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401547;1401548;
creator: suspenderz
content:
<p>Power went off yesterday for 30 seconds.  Firefox no longer works in safe mode or any other mode.  Spent last 3 hours trying every solution I could find to no avail. </p><p>Practically every solution offered by Mozilla tells you how to use the software itself to reset it.  FIREFOX WON'T START !!! I can't click ABOUT:anything to see what is going on.  I can't start safe mode - NOTHING. </p><p>Thousands of posts going back 7 years - SEVEN YEARS -  show Mozilla has utterly failed to address this issue or even offer a solution when it happens.  </p><p>At this point I am just trying to get back several hundred bookmarks stored there.  How do I do that? </p>


created: 2021-03-27T02:35:38-07:00
updated: 2021-03-27T16:58:19-07:00
title: Context menu for images
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401731;
creator: eddy_verfaillie
content:
<p>With the last update to Firefox 87, in the context menu (right clicking), the "View image info" disappeared - in dutch "Afbeeldingsinfo bekijken". How can I get it back? </p>


created: 2021-03-27T01:19:20-07:00
updated: 2021-03-27T01:19:20-07:00
title: Name and address form fill was working, then just stopped working?
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: MrDoh
content:
<p>Firefox version 87.0 (64-bit) on M1-based mac using macOS 11.2.3. </p><p>I was happily using name and address form fill for filling out online petitions and so on earlier today, and the form fill just stopped working. I've never seen this happen before, this has always worked in every browser I've used including Firefox, Edge, Chrome, Brave, Safari, and all the other browsers I've tried or used for some period of time. No other changes in behavior, just name and address form fill stopped working. </p><p>I did try dumping my user profile and starting Firefox with a new profile. While it was time-consuming to get my configuration all back to where I was, I found the same problem with name and address form filling, not working. I haven't added any extensions lately, or done anything else that would affect this that I'm aware of. </p><p>Any idea how to troubleshoot this one? </p>


created: 2021-03-27T00:53:02-07:00
updated: 2021-03-27T03:17:52-07:00
title: permanently set default language
tags: desktop;customize;windows-10;firefox-860;
product: firefox
topic: customize
locale: en-US
answers: 1401542;
creator: pdmilkov
content:
<p>My current homepage is <a href="http://www.google.com" rel="nofollow">www.google.com</a>. I would like to permanently set the default language to English (US) and have any homepage start in English (US) when I start the browser. </p>


created: 2021-03-27T00:35:55-07:00
updated: 2021-03-27T03:11:15-07:00
title: View Image Info removed?
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401540;
creator: joseibarra
content:
<p>I see that perhaps due to a 03/24/2021 update to 87.0 the option to right click and image and choose "View Image Info" is missing and I use that all the time when working on WWW sites. </p><p>I read "We've removed items from the Library menu that weren't used often..." and wonder where they got the idea this item was not used often. </p><p>Does that mean it was not used often by people at Firefox so they deemed it unnecessary? </p><p>Is there a way to manually make some adjustment to get that back in or roll back the update? </p>


created: 2021-03-26T23:34:46-07:00
updated: 2021-03-27T09:41:45-07:00
title: Pocket List Din drop-down menus has disappeared -
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401558;1401600;1401602;
creator: hhartus
content:
<p>"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago.  It's not under the Bookmarks icon, either.  the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles.  "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it. </p>


created: 2021-03-26T23:15:26-07:00
updated: 2021-03-27T05:52:08-07:00
title: Serious Bug with FireFox 87
tags: desktop;other;windows-10;firefox-870;
product: firefox
topic: other
locale: en-US
answers: 1401555;
creator: ellia0876
content:
<p>After FireFox update to 87 build all my saved buttons are gone. The first image how it looks now. The second is how it should be. I uninstalled FireFox, removed all cache and settings, folders from AppData, registry enties and still same. Reinstalled again and still same bug. </p>


created: 2021-03-26T23:13:56-07:00
updated: 2021-03-27T06:00:42-07:00
title: destacados recientes
tags: linux;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401559;
creator: ivanponce111
content:
<p>hola, necesito ayuda, estaba acostumbrado a utilizar los <em>destacados recientes</em> de el menú de librería; pero al actualizar Firefox a la edición 87.0, ya no estaban, y tengo que entrar al historial cada ves que los necesito, no abra alguna forma de volverlos a activar??? o necesito volver a la edición anterior??? </p>


created: 2021-03-26T23:11:17-07:00
updated: 2021-03-27T05:55:01-07:00
title: Pocket is not visible on library tab
tags: desktop;tabs;windows-10;firefox-870;
product: firefox
topic: tabs
locale: en-US
answers: 1401556;
creator: kireetiavvari02
content:
<p>After firefox update i cant see my different options which used to be there on the library tab in the toolbar . I have attached two images one of which is the screenshot i took from the firefox help article where it shows the items that used to be there before even on my pc too . And the later is my present screenshot of the library tab after the update. Please help I want to check pocket list all the time and I was able to see recent sites i visited in the same library tab. That saves me a lot of time .Help me!!! </p>


created: 2021-03-26T22:33:45-07:00
updated: 2021-03-26T22:33:45-07:00
title: No video with supported format and MIME type found.
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: boogiepopfred
content:
<p>Since updating to Firefox 87.0 I haven't been able to play webms, I get a "No video with supported format and MIME type found." message instead. Edge and Chrome display the same page just fine. </p>


created: 2021-03-26T22:24:29-07:00
updated: 2021-03-26T22:24:29-07:00
title: Vuejs Devtools tab not showing in Ubuntu Firefox Browser
tags: linux;desktop;tabs;firefox-860;
product: firefox
topic: tabs
locale: en-US
creator: dev.humblechris254
content:
<p>Hello, i seems not to be able to access Vuejs Devtools tab in Ubuntu Firefox Browser while i have successfully installed the extension </p>


created: 2021-03-26T22:13:42-07:00
updated: 2021-03-27T16:37:38-07:00
title: https://player.slam.nl/?stream=slam won't play in firefox
tags: desktop;websites;windows-10;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1401560;1401667;1401678;1401727;
creator: rgkaram
content:
<p><a href="https://player.slam.nl/?stream=slam" rel="nofollow">https://player.slam.nl/?stream=slam</a> won't play in firefox but plays in other browsers </p>


created: 2021-03-26T21:42:48-07:00
updated: 2021-03-26T21:42:48-07:00
title: Google Meet won't loading
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
creator: azaliaasyahputri
content:
<p>So i stuck in this page of Gmeet after i clicked on "start instant meeting".  I already allowing audio/video in my end. And the page just stuck like this, with my camera on. </p><p>Iam using the latest Firefox 87.  </p><p>iam guessing i think i have to disable one of my extension (like Privacy Badgers or Auto Cookies Delete?)  </p><p>Please help. Thanks </p>


created: 2021-03-26T21:41:09-07:00
updated: 2021-03-27T05:49:28-07:00
title: Import Bookmarks
tags: linux;desktop;bookmarks;escalate;firefox-680;
product: firefox
topic: bookmarks
locale: en-US
answers: 1401553;
creator: mail988
content:
<p>So i have old Bookmarks.  </p><p>very old.  </p><p>The Bookmarks file dated 2014. What version the Firefox was that generated that files i do not know.  </p><p>If i import those .json files there are none Bookmarks imported.....  </p><p>The new shiny fancy format is json packed with lz4. Can i deactivate this? I do not want compression! Bookmarks are text, text can be packed, but no not in modern times. Modern Times require speed not space. Or in other words:  I want the bookmarks seachable with my editor.... I have space for a few TB for bookmarks. </p>


created: 2021-03-26T21:11:34-07:00
updated: 2021-03-26T21:11:34-07:00
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: TimOD
title:
Disfunctional Browser wont open links (random), download page contents or allow wireless connections

content:
<p>The problem has been going on for a few weeks now and I have the feeling the disfunction is related to an update. I tried whatever fixes I could understand in the troubleshooting guide to no avail (Clearing cache, reset firefox, ensure it's up to date, safe mode, disable add-ons, disabled security...). New pages will open  and sometimes I get a partial download of a bannerhead but then the circle goes on endlessly. The download will stop and If I constantly refresh I might eventually get to the page. I checked with Verizon, my ISP, and they say they see no problem on their end. My Alexa got disconnected and I tried unsuccessfully, with Amazon assistance to reconnect it but whenever I connected it to my wireless, my wireless woould disconnect. Then if I tried to connect my wireless, the Amazon connection would disconnect. This has been going on for weeks and at the point where I feel my only option is to give up on Firefox cause of a sense that it's gone overboard with its security protections for non-ecperts on computers. I've been troubleshooting this for hours and hours over 10 days and I'm at my wits end. </p><p>I have an up to date Firefox andI'm operating a windows 10 computer. </p><p>Sometimes I get error messages. I've gotten this one: 502 ERROR The request could not be satisfied. The origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. </p><p>Generated by cloudfront (CloudFront) </p><p>or (after about 10 seconds) 504 - Gateway Timeout </p><p>I've gotten one while trying to sign into Firefox to write this but can only copy one message. This one was different - not from CloudFront -- but it too said something about the site being too busy to connect as one possible reason for the failure.  </p><p>Any possible explainations/solutions before I have to abandon the browser? I don't want too as I appreciate the security but if the price is I can't function on the computer what choice have I. </p>


created: 2021-03-26T21:05:12-07:00
updated: 2021-03-27T06:05:11-07:00
title: Proton UI doesn't work in Firefox 87 (Stable)
tags: windows-7;desktop;tips;firefox-870;
product: firefox
topic: tips
locale: en-US
answers: 1401561;
creator: hidetoshi6721
content:
<p><em><strong>SYSTEM SPECS:</strong></em> <strong>OS: Windows 7 </strong> System Type: 64-bit Operating System RAM: 2 GB Firefox Version: 87.0 (64-bit Installation)<strong> </strong> </p><p>I want to try the new Proton UI for Firefox. I followed all these steps: 1. Go to "about:config". 2. Search for "proton" and set the "browser.proton.enabled" from false to true. 3. Restart Firefox. </p><p>But that didn't work. Is the Proton UI no longer supported in Windows 7? Or some other problem... </p>


created: 2021-03-26T20:05:02-07:00
updated: 2021-03-26T20:05:02-07:00
title: Citrix Receiver not getting opened automatically from firefox
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: inzmamulhaqansari25
content:
<p>Hi Team, </p><p>I am facing problem while opening Citrix from Firefox. When i open Citrix, it asks me to choose the application to open it with and also asks me to remember the choice. I accept both the options and but when i relaunch it it again asks me to choose application to open citrix. I searched it on Citrix site and they suggest to update Citrix and try but that did not fix the issue. </p><p>Please help me with this issue. I am completely stuck on this. Eearlier it was working but after the update this issue came up but i do not remember after which update this issue started </p>


created: 2021-03-26T19:02:51-07:00
updated: 2021-03-26T19:02:51-07:00
title: Zoom drag on aggie.io issue with Ctrl button
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: erickcgart
content:
<p>I can't use zoom drag control (Ctrl + Space + pen drag) on <a href="http://aggie.io" rel="nofollow">aggie.io</a>, the issue I notice is when hold the Ctrl button it keeps repeating instead just keep hold. </p>


created: 2021-03-26T18:43:10-07:00
updated: 2021-03-26T18:43:10-07:00
title: [Solved] FF87.0 font issue
tags: desktop;customize;windows-10;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: denito666
content:
<p>FF87.0 on Win10, all addons deactivated. </p><p>Hi, it seems that over night, the font of Japanese text in my MediaWiki has changed from [this](<a href="https://i.imgur.com/fxV9rMr.png" rel="nofollow">https://i.imgur.com/fxV9rMr.png</a>) to [this](<a href="https://i.imgur.com/1uI9c1h.png" rel="nofollow">https://i.imgur.com/1uI9c1h.png</a>). I don't know why, since I didn't access the server files or changed anything around. </p><p>Over the course of troubleshooting, I figured out that it seems like the monospaced font is at fault. So I tried to change the font Firefox uses for *serif fonts* to MS Gothic (instead of standard TNR). This is despite using *monospaced font* in my user settings on the wiki. </p><p>I also opened FF on my laptop where it is still on 84.0.2 and everything looks as it should, with the same standard settings applied everywhere. So I'm 80% sure the last FF updated changed something. The missing 20% are because I only noticed this yesterday, but the update happened four days ago, right? </p><p>Also, on the old FF the fonts used are Courier New and Microsoft YaHei. On the new FF it's Courier New and SimSun. In the settings I have "Fonts for: Latin" and the standard fonts, so I don't know where YaHei and SimSun come from. When I change Serif: TNR to YaHei, it changes from SimSun to YaHei... </p><p>Edit: This thread solved it, actually: <a href="https://support.mozilla.org/en-US/questions/1277075" rel="nofollow">https://support.mozilla.org/en-US/questions/1277075</a> </p><p>Short answer: Add Japanese to the preferred languages, leave everything else as it is. </p>


created: 2021-03-26T18:41:49-07:00
updated: 2021-03-27T02:30:00-07:00
title: All pages are blank, including about:config and about:preferences
tags: linux;desktop;fix-problems;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
answers: 1401514;1401522;1401527;1401537;
creator: ivushkinalex
content:
<p>Firefox can't load any page, including about:config and about:preferences. about:support is working. All menus and surrounding UI is working too, but, for example, if I try to open Preferences page from menu - it will not open, even new tab isn't created. </p><p>If I start firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 all works fine. Problem appeared after I accidentally used all of my laptop RAM with other app. Firefox didn't crashed, but after reopening this issue is began appearing. </p><p>I use Linux Mint 20, and apt-upgraded all packages (including firefox) right after this issue first appeared. I tried to: - restart browser (didn't work) - restart laptop (didn't work) - use different profile (didn't work) - use browser safe mode (didn't work) - clear caches (didn't work) - disable all extensions (didn't work) - use different versions: 75.0, 87.0, 82.0, freshly-compiled by myself (didn't work) - refreshing firefox (didn't work) - run firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 (worked, but it's obviously unsafe and don't fix the root problem) </p><p>I found some issues and bugs that looks pretty similar to mine: <a href="https://support.mozilla.org/en-US/questions/1245935" rel="nofollow">https://support.mozilla.org/en-US/questions/1245935</a> <a href="https://support.mozilla.org/en-US/questions/1235332" rel="nofollow">https://support.mozilla.org/en-US/questions/1235332</a> <a href="https://support.mozilla.org/en-US/questions/1279656" rel="nofollow">https://support.mozilla.org/en-US/questions/1279656</a> <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1433065" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1433065</a> </p><p>Also, after closing firefox, it stays running in processes, and I can't open new window for 30 seconds or more after closing old window. </p><p>I think it's bug and problem is somewhere in firefox sources. Do you have any ideas, how can I fix this? </p>


created: 2021-03-26T18:36:37-07:00
updated: 2021-03-26T18:36:37-07:00
title: tabs keep opening seperate windows
tags: desktop;fix-problems;windows-10;firefox-870;
product: firefox
topic: fix-problems
locale: en-US
creator: brandonseymour
content:
<p>every time i open a tab, it remails on the same window but then opens up another seperate window with all the same tabs so now i have like 20 windows open on FF with the same tabs in each. WTF </p>


created: 2021-03-26T18:10:28-07:00
updated: 2021-03-26T18:10:28-07:00
title: GSN FACEBOOK PAGE DOES NOT OPEN TO PLAY GAMES
tags: mac-os;desktop;other;firefox-870;
product: firefox
topic: other
locale: en-US
creator: captsisu428
content:
<p>THE GSN FACEBOOK PAGE DOES NOT WORK.  THE GAMES DO NOT OPEN TO PLAY.  THIS IS THE SAME FOR GOOGLE.   NO ONE HELPS TO GET THIS SOLVED.....HELP </p><p>CAPTSISU428@GMAIL.COM </p>


created: 2021-03-26T17:52:52-07:00
updated: 2021-03-27T02:13:15-07:00
title: Website blocked
tags: desktop;privacy-and-security_1;windows-10;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1401528;1401535;
creator: klancey7
content:
<p>I am trying to log into <a href="http://www.xoom.com" rel="nofollow">www.xoom.com</a> but it is always blocked and I have to use another browswer. This is the erro message I get: </p><p>The requested URL was rejected. Please consult with your administrator. </p><p>Your support ID is: 2638172954771998128 </p><p>[Go Back] </p><p>Thank you, Lance. </p>


