# 2021-yearly-ff-questions-en-us

created: 2021-11-02T07:41:44-07:00
updated: 2021-11-02T14:49:13-07:00
title: data-calcvalue
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1456054;
creator: psmith95
content:
<p>I am trying to9 use a web site that includes the following code in the page source: </p>           <div class="form-input jf-required" id="cid-70"> <pre>           &lt;select class="form-dropdown validate[required]" id="input_70" name="q70_ethnicity" style="width:150px" data-component="dropdown" required=""&gt;              &lt;option data-calcvalue="0" value=""&gt;  &lt;/option&gt;              &lt;option data-calcvalue="315236000" value="White British"&gt; White British &lt;/option&gt;              &lt;option data-calcvalue="315237009" value="White Irish"&gt; White Irish &lt;/option&gt;              &lt;option data-calcvalue="40124002" value="Other White Ethnicity"&gt; Other White Ethnicity &lt;/option&gt;              &lt;option data-calcvalue="185988007" value="Black Caribbean"&gt; Black Caribbean &lt;/option&gt;              &lt;option data-calcvalue="18167009" value="Black African"&gt; Black African &lt;/option&gt;              &lt;option data-calcvalue="315279003" value="Other Black Ethnicity"&gt; Other Black Ethnicity &lt;/option&gt;              &lt;option data-calcvalue="186003008" value="Bangladeshi"&gt; Bangladeshi &lt;/option&gt;              &lt;option data-calcvalue="414481008" value="Indian"&gt; Indian &lt;/option&gt;              &lt;option data-calcvalue="1860062003" value="Pakistani"&gt; Pakistani &lt;/option&gt;              &lt;option data-calcvalue="90087003" value="Arabic"&gt; Arabic &lt;/option&gt;              &lt;option data-calcvalue="33897005" value="Chinese"&gt; Chinese &lt;/option&gt;              &lt;option data-calcvalue="372148003" value="Other ethnic group"&gt; Other ethnic group &lt;/option&gt;              &lt;option data-calcvalue="1024701000000100" value="Prefer not to say"&gt; Prefer not to say &lt;/option&gt;            &lt;/select&gt; </pre>           </div> <p>In Firefox on my Macbook Pro and on y iPhone, his drop down is empty and the above code does not show in the source. If I use Safari, on my Mac, the code above is present and the drop down works as expected. Is this a construct not supported by Firefox? </p>


created: 2021-11-02T07:21:54-07:00
updated: 2021-11-02T07:21:54-07:00
title: Add custom Search Shortcut to Firefox Home
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: klucherm
content:
<p>I'm enjoying the feature of the pinned "Amazon Search" on Firefox Home – not just a shortcut to Amazon, but a shortcut with a blue magnifying glass that adds the "search with Amazon" parameter to the main search bar and allows you to search <a href="http://Amazon.com" rel="nofollow">Amazon.com</a> without having to visit the site first. I was wondering if it's possible to add a custom shortcut for other search engines... for example, YouTube? </p><p>For reference, I have a custom search keyword established in Settings for YouTube – "@youtube". But I want to know how I can have that keyword pinned to my Home page, just like "@amazon" currently is. </p><p>Thanks in advance. </p>


created: 2021-11-02T06:35:38-07:00
updated: 2021-11-02T06:35:38-07:00
title: Latest update.
tags: windows-7;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: Suksan
content:
<p>The font format you are now using is completely different when I log into Thunderbird. How can I change it, and go back to what I was using before please? </p>


created: 2021-11-02T06:31:22-07:00
updated: 2021-11-02T06:31:22-07:00
title: Firefox browser is not showing inspect element when right click
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: ksath2000
content:
<p>Inspect element is not shown when right click on the Firefox browser as happens in all the other browsers. Appreciate for the help. Thank you. </p>


created: 2021-11-02T06:07:50-07:00
updated: 2021-11-02T06:07:50-07:00
title: Widevine plugin won't get installed no matter how much I disable and re-enable DRM
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: azah.1268e
content:
<p>Every time I've tried to use Spotify Web for the past week, I get an error message that states: "Firefox is installing components needed to play audio and video on this page. Please try again later." </p><p>I've tried to enable and re-enable DRM, it hasn't worked. On opening browser console, I get the following message: </p><p>1635858182761	Toolkit.GMP	ERROR	GMPInstallManager.simpleCheckAndInstall Could not check for addons: {"status":"failed","results":[{"id":"gmp-widevinecdm","result":"failed"}]} </p><p>I went into plugins and this is what showed under Widevine: Widevine Content Decryption Module provided by Google Inc. will be installed shortly. </p><p>The only security software I have is McAfee ,and I'd gladly exempt Widevine from it's firewall, except I have no idea where it is or what to do.  </p><p>Please advise. Thank you. </p>


created: 2021-11-02T05:23:43-07:00
updated: 2021-11-02T08:35:59-07:00
title: gmail
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455949;
creator: austinej4
content:
<p>Hello, about 3 days ago, logging into my gmail account became problematic. My inbox can't simply load unless i open in a private window. What could be the issue, any solutions please? </p>


created: 2021-11-02T05:20:04-07:00
updated: 2021-11-02T08:19:54-07:00
title: Špatná diakritika bez českých znaků
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: cs
answers: 1455941;
creator: huf19581
content:
<p>Dobrý den, rád bych poprosil o případnou pomoc s opravou Firefoxu (FF). Od jisté aktualizace FF se přestaly zobrazovat správně externí fonty na některých stránkách či v emailu viz příloha. </p><p>• Zkoušel jsem v profilech restartovat FF, problém zůstává. • Zkoušel jsem přeinstalovat firefox včetně smazání složky Mozilly v APPDATA se starými profily. • Zkoušel jsem vytvořit nový profil (včetně nastavení jako výchozí profil), opět nepomohlo. • Zkoušel jsem v about:profiles změnit security.sandbox.content.level = 1  na různá čísla, ani to nepomohlo. • Nemám naistalovány žádné doplňky a opět nic. • V základním nastavení zobrazení jayku a stránek u písma mám povolené "vlastní písmo": Povolit stránkám používat vlastní písma namísto výše zvolených... ani to nic nedělá.  </p><p>Kdyby to dělalo napříč všemi stránkami, ale dělají to jen některé (seznam emailu, redakční systém Joomla, některé weby apod.). Vypadá to na nějaký problém s určitým písmem z rodiny Google Fonts, ale prostě netuším, kde je zakopaný pes.  </p><p>Jediné co pomohlo je vypnutí volby s vlastním písmem (viz výše), ale to mám všechny stránky v základních písmech, což není úplně to pravé řešení. </p><p>Prosím, neumíte někdo poradit, co s tím? Jestli je ještě nějaká možnost opravy tohoto problému? </p><p>Moc díky a přeji fajn den... ;) </p>


created: 2021-11-02T04:43:53-07:00
updated: 2021-11-02T04:43:53-07:00
title: apparently unable to disable firefox cache
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: wetken
content:
<p>I have a NAS on my local network at address 192.168.1.144. I know that I should be able to access it using http://192.168.1.144/web/relogin.html but (having set both the firefox advanced preferences to not cache, restarted firefox, cleared the recent history, and with the NAS physically turned off I am still getting a 404 reply with the browser address bar showing http://192.168.1.144/2.0/gui/web/relogin.html, which isn't even what I typed. What is going on here? </p>


created: 2021-11-02T04:22:39-07:00
updated: 2021-11-02T04:22:39-07:00
title: Problem with Firefox Relay
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: jyoti2
content:
<p>I'm pretty sure this is a Firefox Relay extension problem. I used the relay extension for my Weebly website. Now, when I go to sign in, it no longer recognizes my user name and says there has been an error - that my user name is incorrect. The situation has not changed when I turn off Relay Extension and restart Firefox. I used the relay address to sign in just for the heck of it, and that doesn't work either. I can log into my Weebly site with Safari though - which means that something went wrong with Firefox and not Weebly. I had also used Relay on my Craigslist account and my accounts were automatically shut down. At the time, I did not think it was due to the Relay, but now I wonder. I had to open a new account with a new email address in order to use Craigslist again. (I have an ongoing ad). Anyway, I think there might be something wrong with Relay. </p>


created: 2021-11-02T04:12:38-07:00
updated: 2021-11-02T04:41:19-07:00
title: Firefox does not ask for password saving
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: info6355
content:
<p>Dear Sir / Mrs., </p><p>I want firefox to ask me if i want to save username / password for websites but it doesnt work. Even with enabling the options in te security and privacy section. I always use private browser mode and the following add ons: https everywhere ublock privacy badger cookie autodelete webrtc </p><p>Can u please help? </p>


created: 2021-11-02T04:06:38-07:00
updated: 2021-11-02T04:06:38-07:00
title: Firefox disabling HTTPS mode and moving us to HTTP?
tags: mac-os;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: peislandwendy
content:
<p>Why is Firefox directing users away from https to an http mode?               I've been switching to Chrome to avoid insecurity in this regard.<em></em> </p>


created: 2021-11-02T02:52:41-07:00
updated: 2021-11-02T03:18:15-07:00
title: Pagina Web sicura Oscurata(https://fromsmash.com/)
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: it
answers: 1455900;
creator: evluotto1
content:
<p>Fino a circa un mese fa utilizzavo Firefox  per inviare file di grandi dimensioni tramite il sito <a href="https://fromsmash.com/" rel="nofollow">https://fromsmash.com/</a> e la pagina del sito in questione si apriva regolarmante senza problemi.  Da oltre un mese la pagina predetta risulta sempre oscurata immediatamemte all'apertura e soltatanto con Firafox e non con altri Browser tipo Crome, Opare, o Edge. Con questi ultimi posso inviare tranquillamente i file senza riscontrare alcun problema. Ho cercato di capire il motivo dell'anormalità, anche agendo per tentativi sulle opzioni di sicurezza , no senza ottenere alcum risultato positivo. Vorrei continuare ad utilizzare Firefox poichè è sempre stato il mio browser preferito. Grazie </p>


created: 2021-11-02T02:48:40-07:00
updated: 2021-11-02T02:49:11-07:00
title: https://mobile.facebook.com/help/541469169337994/?ref=share
tags: desktop;cookies;needsinfo;
product: firefox
topic: cookies
locale: en-US
answers: 1455894;
creator: mingtingsa
content:
<p><a href="https://mobile.facebook.com/help/541469169337994/?ref=share" rel="nofollow">https://mobile.facebook.com/help/541469169337994/?ref=share</a> </p>


created: 2021-11-02T02:11:43-07:00
updated: 2021-11-02T02:11:43-07:00
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: thinathayalan12
title:
Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

content:
<p>Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. </p>


created: 2021-11-02T00:29:40-07:00
updated: 2021-11-02T00:29:40-07:00
title: Preference API by Firefox
tags: desktop;beta;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: shanal.v95
content:
<p>Hi Mozilla Firefox Team, </p><p>As my project is using indexDB, it doesn't load in Firefox Private Mode. Can you help me on how I can access &amp; change "dom.indexedDB.privateBrowsing.enabled" config value from JavaScript code. Before there use to be a Preference API by Firefox, but now when I go to that link it displays 'page not found' </p>


created: 2021-11-02T00:07:17-07:00
updated: 2021-11-02T13:28:41-07:00
title: Con Firefox no funcionan varios mapas
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: es
answers: 1455884;1455924;1456030;1456033;
creator: wyxchari
content:
<p>Con Firefox no funcionan varios mapas en algunas webs de instituciones. Con Edge y Chrome sí funcionan. </p><p><a href="https://www.dgt.es/conoce-el-estado-del-trafico/informacion-e-incidencias-de-trafico/" rel="nofollow">https://www.dgt.es/conoce-el-estado-del-trafico/informacion-e-incidencias-de-trafico/</a> Unas veces se cuelga, otras salen puntos negros y siempre sale el mapa quebrado y torcido por zonas. </p><p>https://www.trafikoa.eus/lfr/web/trafikoa/cabinas-de-radar-fijo Sale el mapa torcido por zonas. </p>


created: 2021-11-01T23:53:13-07:00
updated: 2021-11-02T00:45:07-07:00
title: Yahoo home page on firefox does not show all images (chrome does)
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455876;
creator: selena_vella
content:
<p>My home page on Yahoo is Firefox. </p><p>Suddenly, tonight, Nov 1, when I open Firefox, often the lead story is missing its image. </p><p>At least 3 of the stories below don't have images. </p><p>When I scroll down, even more stories are missing images. </p><p>Note the Chrome appears to work. </p><p>I have cleared the refreshed (the circle), cleared the cache and opened Firefox again, and restarted my computer. </p><p>I have AdBlocker Ultimate for windows, but turning if off for Firefox makes no difference (I just get ads). </p><p>Please provide suggestions as your earliest convenience. </p>


created: 2021-11-01T23:52:57-07:00
updated: 2021-11-02T03:11:36-07:00
title: how does bitcoin mining work
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1455899;
creator: auroramalachi337
content:
<p>This community is one of the best communities to solve problems so I am here to ask a question about bitcoin mining the question is "how does bitcoin mining work" I know Bitcoin mining is the process of creating new bitcoins by solving a computational puzzle I start the working for bitcoins mining by monitoring the digital currency by the <a href="https://www.softpedia.com/get/Others/Finances-Business/Lightweight-Crypto-Price-Tracker.shtml" rel="nofollow">Lightweight Crypto Price Tracker</a> is very great software but I want to know more about bitcoins mining if anyone  knows  about this please guide me about this I really necessary for me </p>


created: 2021-11-01T23:43:29-07:00
updated: 2021-11-02T00:46:15-07:00
title: Firefox keeps logging me out of Firefox account when I close it, GIF theme related?
tags: desktop;customize;windows-10;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1455878;
creator: triplelaserphase
content:
<p>Hi, I'm sorry this is long-winded, I just want to explain it with full context as best as I can. </p><p>I just replaced my laptop after many months, and in that time have been using Firefox on my phone. I was excited to use the desktop browser again and sync everything. After I got signed in, customized my header layout, got my addons, all my settings, etc., I moved on to something else and closed Firefox. The next time I opened it, I noticed my profile picture in the toolbar wasn't changing from the default. When I clicked it, it said sign in and had a sync button, and a 3rd empty option. If I tried to sign in it would  automatically take me to my account settings, as if nothing was wrong, and if I tried to sync it would ask me to sign in but load forever upon clicking confirm. But so many dropdown options and dialog boxes were blank, it was sort of broken. I refreshed Firefox and it let me login again but after I went through it all, it happened again. I uninstalled the few addons I had, still happened. Tried messing with some delete-upon-close options I saw someone suggest in another help thread, didn't work.  After trying over and over and getting very overwhelmed and disappointed, I finally noticed that it only happens once I set my theme to one with a gif as the header image. If it's a still image it keeps me logged in as usual. But if it is animated I end up with this error again.  </p><p>So, I guess my question is, can anyone please tell me why this happens? Is it something I can fix? I can live without an animated theme but I was excited for it, I even made 2 myself but also tried existing ones and this happened with each one. Is there something I should do to make it work? If no one has any answers maybe this will at least help someone else trying to search for it.  </p><p>Thank you so much! </p>


created: 2021-11-01T22:34:34-07:00
updated: 2021-11-01T22:34:34-07:00
title: Browse/Import History from abondand device
tags: desktop;sync;windows-10;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: jawadmohsin
content:
<p>I abandon the laptop configured with firefox. I have uninstalled the firefox before letting it go. I now have a new machine, installed firefox on it and I now can see the history under the Firefox Accounts. It's a huge list and I want to import it to new machine.  </p><p>Is it still possible with firefox features or any add-on ? </p>


created: 2021-11-01T22:33:50-07:00
updated: 2021-11-02T14:55:55-07:00
title: How to locate lost data upon update
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455863;1455885;1455910;1455956;1455982;1455985;1455991;1455993;1456038;1456041;1456051;1456060;
creator: parmley1
content:
<p>When I logged on to FF today, I was urged to continue with an update. I think there was also something about "refreshing". I absentmindedly agreed, figuring it would be okay as other update times before, but not so. I was unaware that the newest update would remove some, or all, of my extensions. I had some important saved data into one of the extensions. </p><p>Is there any way for me to go back to the last version just to retrieve the data for safekeeping from the extension and then continue on with the new version as if nothing was amiss? </p><p>When I clicked permission, I noticed a file folder "Old Firefox Data" was installed on my desktop. Can I use the contents of that folder to ferret out the information I need? </p><p>Thank you so much for any help and suggestions! </p>


created: 2021-11-01T21:38:10-07:00
updated: 2021-11-01T21:38:10-07:00
title: unable to use CAC with Firefox 93 on Windows 10 with Activ Client 7.3
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: robert.c.hendo
content:
<p>Hello, </p><p>I am unable to access <a href="https://o365.usmc.mil" rel="nofollow">https://o365.usmc.mil</a>. I am being instructed to use Firefox rather than IE, which I previously used for all secure PKI websites. </p><p>I have tried to use the guides available from <a href="http://militarycac.com" rel="nofollow">militarycac.com</a> to add module with the Activ Client acpks211.dll  </p><p>Please advise, thank you. </p>


created: 2021-11-01T21:13:54-07:00
updated: 2021-11-01T21:13:54-07:00
title: How Do I Use A Small Font Size In Questions And Answers?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: elizabethliam337
content:
<p>Is there any way to use a small font size in questions or answers? That is, for the purpose of minor and possibly irrelevant information? </p><p>I've checked the Markdown syntax but couldn't find anything. However, I feel I've seen it on the site somewhere...I have seen a website <a href="https://fontsmonster.com/sriracha-font/" rel="nofollow">Fonts Monster</a> in which I see very different types of font styles but I can't find the smallest font in this very type of font but....... </p>


created: 2021-11-01T20:55:55-07:00
updated: 2021-11-01T20:55:55-07:00
title: Screenshot - Responsive Design mode
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: a22222448
content:
<p>How to recreate this issue: </p><p>1. Switch to <strong>Responsive Design mode</strong>, choose any device </p><p>2. Take screenshots made by manually "selecting elements on screen" or by" dragging area with cursor",  </p><p>3. Copy and paste the image </p><p>4. The result shows the selected image with strange extended black background (both in width and height) </p><p>My FF version: 91.2.0esr (32-bit) I've been using FF's screenshot feature for a few years and never had any issues up until recent updates. (Screenshot under Desktop view seems to function normal so far as I can tell) </p>


created: 2021-11-01T19:54:54-07:00
updated: 2021-11-01T19:54:54-07:00
title: Dark mode in all firefox browsing sites do not work now
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: jraju
content:
<p>Hi, I am using the dark mode in firefox which is god sent boon to persons having glaucoma, with dark mode in firefox and dark reader add on. This was going well and after a recent update, I could not find it working. The dark mode is enabled and dark reader was there, but the browsing pages only shows in white. Has firefox changed anything recently to have this issue? If I miss something would the experts say, how to get back my dark browsing experience in all sites. If I find anything not visible in some sites, I used to go the windows properties and change the contrast theme to windows basic blue theme and then switched back to dark theme. this was helping the glaucoma persons very much. please, say how to solve this problem </p>


created: 2021-11-01T19:46:54-07:00
updated: 2021-11-02T00:52:15-07:00
title: How do I retrieve my saved logins from key4.db and login.json present in old firefox data folder
tags: windows-7;desktop;privacy-and-security_1;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1455882;
creator: jraju
content:
<p>There was some problem in firefox browser and I tried trouble shooting and since, the issue was persisting, I decided to uninstall and reinstall the firefox. I also read that uninstalling and reinstalling the firefox would retrieve the saved logins. I proceeded and lost all saved logins of about 25 to 30 sensitive hard passwords. I browsed the help topics and found that i could retrieve the saved logins. I just searched for key4.db file and clicked on open file location in the properties menu. The result fetched me to old firefox data folder, which have both keydb and login json files. But I do not know, how to transfer the same to my No saved logins in the new firefox settings. Could someone help so that I could retrieve the hard passwords , which is very hard to remember thanks expecting </p>


created: 2021-11-01T17:48:12-07:00
updated: 2021-11-01T17:48:12-07:00
title: Profile I desire is not allowed to be used with "old" FF version
tags: mac-os;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
creator: s1s1s11
content:
<p>NOTE: This issue is NOT with the computer I am using at the moment.  That computer runs OSX Sierra..  So disregard my "Shared Data" info. </p><p>For reasons I will rant about below, I had to trash my copy of FF v69.0.1 Mac and restore it from the .dmg file.  FF will not allow me to activate the correct profile, only the new empty profile. </p><p>Maybe because the accidental installation of (several copies of) newer versions changed some of the items within the "old" profile (they have today's date) ??? </p><p>Do I need to scrub every hidden bit of FF, beyond Trashing visible files (except for the Profile I desire to keep) ?  Then re-install v69 so it doesn't tell me I'm installing an old version?  Or will the "todays date" data within the Profile screw it up anyway? Copying the Profile file list &amp; getting it to this computer to post here would take a lot of time &amp; effort.  But its the files at the top of the Profile's file list, maybe 25% or 1/3 of the files, when ordered by date. </p><p><strong>PROFILES:</strong> default-release-6 CREATED WHEN OPENING "NEW" INSTALLATION OF v69-0-1 default-est  THIS IS THE ONE WITH ALL MY DATA  NOTE there were many others, either leftover from very old FF versions or junked Users, and for every accidental newer version installed (see below for how that happens without user permission).  I trashed or archived them. </p><p><strong>WITH FIREFOX RUNNING, ABOUT:PROFILES GIVES AN ERROR &amp; WON'T ALLOW ME TO "DEFAULT" the  PROFILE ORIGINALLY USED WITH THIS VERSION:</strong> "you've launched an older version of firefox...can corrupt stuff...that was already saved to an existing profile create new profile OR quit" </p><p>This means it is impossible to re-install an "old" version of FF unless you want to lose everything in your profile !!!!! </p><p>I have tried to manually copy &amp; paste the "old" contents into the "new" profile, but I get the same error. </p><p>Tried with FF closed, but the Terminal keeps telling me there is no such file: /Applications/<strong>Firefox.app</strong>/Contents/MacOS/firefox-bin -P </p><p>AT ONE POINT I TRIED TO MAKE IT MATCH THE FILENAME I CHANGED IT TO (I LIKE TO SEE THE REV IN A FILENAME) - DO I NEED TO PUT UNDERLINES INSTEAD OF BLANK SPACES? /Applications/<strong>Firefox 69-0-1 re-installed from dmg.app</strong>/Contents/MacOS/firefox-bin -P </p><p>SO THAT IS WHEN I  TRASHED THAT RENAMED COPY OF FF, -- because OSX SIERRA WILL NOT ALLOW ME TO MOVE IT OUT OF THE APPLICATIONS FOLDER TO ARCHIVE IT (ANOTHER REASON I WANT TO STAY WITH EL CAPITAN MY MY COMPUTER). </p><p><strong>RE location of Profile files:</strong>  about:profile shows TWO paths, what gives with this?  The path that you can Show In Finder yields an empty folder.  Are they invisible?  But the other path, which I think is the one I have used in the path, does have Profile folders within it: </p><p>CORRECT PATH TO FIREFOX PROFILE FILES: /Users/admin/Library/Application Support/Firefox/Profiles BUT DELETING FROM HERE DOES NOT REMOVE THEM FROM THE ABOUT:PROFILES LIST, EVEN WHEN I CLOSE FF &amp; RE-OPEN IT - wtf ??? </p><p>The about:profiles link to show it in Finder goes elsewhere &amp; is empty: USERS/ADMIN/LIBRARY/CACHES/FIREFOX/PROFILES ARE THEY SET TO BE INVISIBLE? THIS USER DOES NOT HAVE THE 3rd PARTY APP TO MAKE THEM VISIBLE. </p><p><strong>THE FUNDAMENTAL PROBLEM THAT GOT ME HERE:</strong> I foolishly decided to give the next rev up a try, v 72-something. But when I opened it, the default of "automatically install updates" did so to v93, without my knowledge. This happened a few times in a row, when I kept wondering why I did not have v72 running &amp; kept re-installing from the v72 dmg file. I was unable to make my v69 profile the default for either v72 or v93, don't know why not. </p><p>THE AUTO INSTALL SHOULD ONLY GO TO THE NEXT REV, NOT THE MOST RECENT, WITHOUT USER PERMISSION. </p><p>So I trashed most everything and installed v69 again from the dmg file. When I opened it, I quickly went to Prefs/Gen and un-toggled the Auto Update.  It asked me if I wanted to cancel &amp; I did.  <strong>This is only possible because I have a slow DSL line. Anyone with a T1 line would be screwed.</strong> </p><p>So I have a "fresh" copy of v69 but I can't put the CORRECT Profile into it !!! </p>


created: 2021-11-01T17:26:55-07:00
updated: 2021-11-01T18:13:03-07:00
title: Can't use the microphone
tags: desktop;other;windows-81;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1455819;
creator: noweapon2b
content:
<p>Hello. I'm trying to use my microphone in Word to do some recordings, but I cannot access it. Please help. </p>


created: 2021-11-03T16:45:58-07:00
updated: 2021-11-03T16:45:58-07:00
title: Since updating to Firefox to 91.3.0esr (64-bit), youtube quality randomly jumps to 360p.
tags: windows-7;desktop;other;
product: firefox
topic: other
locale: en-US
creator: brian.guralnick.1
content:
<p>Since updating to Firefox to 91.3.0esr (64-bit), half of my Youtube playback set to 480p quality will randomly jumps to 360p quality in almost every video above 10 minutes after playing for ~50% of the video length. </p><p>How do I stop this? Or, How do I roll back to a version of FireFox below 91.3.0esr (64-bit) which did not do this? </p>


created: 2021-11-03T16:17:50-07:00
updated: 2021-11-03T16:33:47-07:00
title: Slow scroll on touchpad
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456429;
creator: jumpnjil
content:
<p>Firefox has been the only browser that I could scroll properly on the touchpad. Any other browser would take 20 (two finger trackpad)swipes to get from top of page to bottom, Firefox took 2 swipes.  With most recent update, Firefox reacted as other browsers so I deleted it and went to v. 78.15.0esr and it worked fine again.  This last update put me back in slow scroll again (v. 91.3.0 esr) so I restored my computer back to 78.15.0esr.  It is very time consuming to have to swipe 20 times when 2 will do it and I don't want to update again.  I have tried researching why this happens and it has something to do with the way Chrome is set up and Firefox is going to that system.  Pardon my lack of knowledge, I only know when there is a problem for me, not why.  I just want to be able to conveniently use my laptop and apparently I am doomed if I update again.  Please advise if there is an answer. </p><p>Also, it seems that most people with trackpad problems is that it is scrolling too fast.....I wish that were my problem rather than the reverse.  I have tried Edge and Chrome and they all were slow/choppy and Firefox was my answer, until now. </p>


created: 2021-11-03T15:57:30-07:00
updated: 2021-11-03T16:45:17-07:00
title: Keyboard shortcut Alt+1 doesn't switch to first tab, but it works normally with other numbers
tags: linux;desktop;tabs;firefox-940;
product: firefox
topic: tabs
locale: en-US
answers: 1456433;
creator: norasora
content:
<p>I got extremely used to switching between tabs with Ctrl+(number) when I was on Windows, and now this feature is kind of broken for me on Linux. I have checked and can confirm that I don't have a shortcut already set to this key binding, so there is no conflicting going on. </p><p>The weird thing is that I am able to use all the other numbers (2-9) with no problem, and they work as intended. If anyone knows how to fix this problem, I'll be happy to hear the solution. </p>


created: 2021-11-03T15:47:30-07:00
updated: 2021-11-03T15:47:30-07:00
title: Firefox ID/PW and security settings and cookies
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Rick-R
content:
<p>I would like to set up Firefox like it worked 5 years ago where I just click on a link and get logged in automatically. </p><p>I have stored URLs, IDs and PWs into Firefox's master password area. But apparently, my cookie/security settings/tracking settings are not right because when I click on a link, I don't get logged in automatically. </p><p>What settings should I use to get logged in automatically if my URL/ID/PW are in Firefox's Primary Password? </p><p>(Ultimately, I would like to use Norton's Password Vault and Firefox, but I think that might be compatible for an auto login?) </p><p>Thanks. Rick. </p>


created: 2021-11-03T15:33:26-07:00
updated: 2021-11-03T15:33:26-07:00
title: Enable Firefox Windows 10 Notifications
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: xytsrm
content:
<p>I'm trying to enable Firefox to utilize Windows Notifications. Currently, unlike other Apps, Firefox does not appear in the Windows Action Center for Notifications. In settings under Privacy &amp; Security, Permissions, Notifications; "Block new requests asking to allow notifications" is unchecked. I've tried entering "about:config", searching for "Alerts" and enabled "useWindowsBackend", but to no avail. Firefox still doesn't appear as an App in the Windows notification settings, nor does a website, which in chrome utilizes Windows notifications, but not in Firefox. </p><p>Does anyone have any suggestions? </p><p>Thanks, X </p>


created: 2021-11-03T15:19:03-07:00
updated: 2021-11-03T15:19:03-07:00
title: Firefox buffering possibly due to long live stream video session
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: ramjr66
content:
<p>I participated in a 3 day live stream conference over Friday and the weekend and had buffering issues after 2 or 3 hours of continuous streaming. </p><p>Initially I just quit the browser and restarted, which fixed the problem.  When it happened again, I went into settings and cleared the cache, but that did not help and I again quit and restarted the browser to fix the issue. </p><p>I have access to the recorded sessions, if that might be of any help in troubleshooting this. </p><p>Thanks. </p>


created: 2021-11-03T14:54:06-07:00
updated: 2021-11-03T14:54:06-07:00
title: cannot download or open files from other sites
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
creator: daveg4
content:
<p>Unique problem with dowloading files.  when i first boot up the computer, and go to one of several sites that I work with to download a file of some kind even Zoom links, the save file or open file box is grayed out and i cannot open or download the files.  However, as soon as I restart the computer, it clears that up and I then do everything.   why? </p>


created: 2021-11-03T14:27:36-07:00
updated: 2021-11-03T16:33:59-07:00
title: application menu doesn't open on ubuntu 21.10 (wayland, firefox 94)
tags: linux;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456386;1456428;1456430;1456431;
creator: yatsenkoanton
content:
<p>Hello. </p><p>I am using Firefox 94 on ubuntu 21.10 using Wayland. Most of the context menus work perfectly, such as right-click on the web page and right-click on the tab bar and toolbar. However, the left-click menus on the "Application menu" button and extension icons don't open context menus. I would add that it seems that they actually open, but either the window is not refreshed with the menu, or they just don't show up for another reason, because when I click on the area where the menu should be, the browser opens a specific page or a window. I added a screenshot just in case, I hope my explanation was enough... </p><p>Thank you in advance. </p>


created: 2021-11-03T14:01:48-07:00
updated: 2021-11-03T16:03:19-07:00
title: How would I set up Sync on my PC?
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1456387;1456424;
creator: zs081800
content:
<p>i'm trying many times set up sync my pc But not working well ? any solution please guide me ! thankyous !! </p>


created: 2021-11-03T12:58:01-07:00
updated: 2021-11-03T12:58:01-07:00
title: Small window appearing on opening Firefox wanting me to change Firefox color & my home page removed
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: new_aged2perfection
content:
<p>Today when I opened Firefox in Private Window I was greeted with some kind of pop up type feature in the middle of my private page about changing the color of Firefox. I have never seen this before so I closed the window and it made me think that I had malware which I promptly closed Firefox and ran Norton and Malware Bytes which were neg. I opened Firefox again not using Private Window and it opened to Firefox default page instead of the homepage I had designated as being Bing. So I had to now go into settings and reset my home page which is stable. What is going on with Firefox? Will we be seeing these option windows appear when we open Firefox like to change Firefox colors or something else? Is there a purpose of changing my homepage back to default Firefox? What other things have been messed with that we do not know about. </p>


created: 2021-11-03T12:54:54-07:00
updated: 2021-11-03T13:58:35-07:00
title: How do I remove the screen background (pale pink is selected) when opening Firefox.
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456354;1456370;1456371;
creator: gloriajeanmac
content:
<p>I selected a low (pink) screen option upon opening to screen apps.  How do I remove this and return to my black screen? </p>


created: 2021-11-03T12:51:22-07:00
updated: 2021-11-03T12:51:22-07:00
title: notifications
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
creator: davonfire
content:
<p>I had my facebook connected to my email address. Notications do not come now. In firefox under notifications it does not show <a href="HTTPS://www.facebook.com" rel="nofollow">HTTPS://www.facebook.com</a> anymore. Also in facebook settings under browers it wwill not let me turn browers on. </p>


created: 2021-11-03T12:39:55-07:00
updated: 2021-11-03T12:39:55-07:00
title: Videos from my cable/inernet provider Xfinity stopped playing last 2 weeks - Amazon Prime too
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: gregrice
content:
<p>Fix video and audio playback problems on Firefox for Windows 10 </p><p>Last 2 weeks my xfinity movies, and possible Amazon Prime videos too, stopped playing/won't load in latest FF on Win10. Viewing most videos on YouTube OK, some commercial films posted available for free show "can't play" message with "diagnose" link, returning FireFox page saying "your browser is up to date" WTF? </p><p>Firefox displays message in browser frame at top of content area  - "you may need to improve video playback by installing Microsoft Feature Pack click here" That MS link goes to FireFox page with UNHELPFUL info. - only Win10 link/info relates to some "N" version of Windows - nothing to do with my version. </p><p>So, is the issue a screwed up Win10 update - the one that makes Start Menu and toolbar items inaccessible to mouse? - or other "update" like the mouse-pointer? </p><p>Mozilla support shows no immediately relevant info/help 11-3-2021 </p>


created: 2021-11-03T12:33:43-07:00
updated: 2021-11-03T12:33:43-07:00
title: FireFox Sync
tags: mac-os;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: mustang4845
content:
<p>I signed in to my Firefox account after reimaging my computer and now none of my bookmarks or history is showing up. Everything is gone.  </p><p>Any assistance would be great. </p>


created: 2021-11-03T12:23:29-07:00
updated: 2021-11-03T14:58:00-07:00
title: All word documents in a file changed to Firefox
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456391;
creator: mtnlizard
content:
<p>This is driving me nuts and I don't want it--I can't do the editing I need to do, and even if I learn it I don't want it.  How did this happen? </p>


created: 2021-11-03T12:16:34-07:00
updated: 2021-11-03T12:16:34-07:00
title: Recent update to Firefox Browser Nov 3, 2021--94.0--64bit
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: who7157
content:
<p>Dear Firefox, I updated browser today and the top menu bar where the tabs are located changed color on me to a <strong>Dall gray</strong> not the black that I'm use to why did this happen it really looks terrible. Furthermore, it wipe out my home pages which I had three that would pop up now none what happen here? How do I get back the home pages as the browser starts up all three and the color back at the top?  </p><p>Thanks, David W. </p>


created: 2021-11-03T11:53:43-07:00
updated: 2021-11-03T11:55:01-07:00
title: Firefox Snap won't Launch under Ubuntu 21.10
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456330;
creator: paul.truzzi
content:
<p>I upgraded my system from Ubuntu 21.04 to 21.10.  I previouslly had Firefox installed from  a .deb  After the upgrade to 21.10 when I tried to launch Firefox I get the following error; </p><p>&gt; Gtk-Message: 15:57:41.476: Failed to load module “canberra-gtk-module” [GFX1-]: glxtest: libEGL missing </p><p>I’ve removed and reinstalled the new Firefox snap. I get the same error when I launch it from the terminal. </p><p>When I launch from the graphical interface; toolbar&gt; Applications&gt; Internet&gt; Firefox I get a different error; </p><p>&gt; Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile. </p><p>This happens even following a full shutdown and restart. </p>


created: 2021-11-03T11:25:29-07:00
updated: 2021-11-03T11:54:08-07:00
title: Firefox blocked
tags: desktop;other;macos;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456318;1456328;
creator: yvonnehealey
content:
<p>Hi my name is Yvonne Healey </p><p>I caused this problem sorry. I was right at the end of receiving money from my invoice when this happened. I was filling in my visa information ,but I was using my bank debit card by mistake and got a shout from PayPal . “Shut it down , Shut it down now, there is something wrong".   </p><p>From PayPal "Y </p>


created: 2021-11-03T11:16:06-07:00
updated: 2021-11-03T15:08:06-07:00
title: Apertura di sito
tags: desktop;other;windows-81;firefox-940;
product: firefox
topic: other
locale: it
answers: 1456362;1456402;
creator: fraviosipi
content:
<p>Cerco di aprire un sito per accreditarmi ai suoi servizi, ma lo posso fare solo con altro browser. L'assistenza del sito mi conferma che per loro è tutto in ordine ed il problema è legato al browser utilizzato e mi consigliano di accedere con alto browser. La risposta è sempre ... caricamento in corso ... senza soluzione di continuità Grazie e saluti </p>


created: 2021-11-03T10:54:08-07:00
updated: 2021-11-03T11:03:28-07:00
title: Posible problema de seguridad
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: es
answers: 1456296;
creator: javttt
content:
<p>Hola, tengo un problema de certificados a mi parecer. </p><p>El código de error es : SEC_ERROR_UNKNOWN_ISSUER </p><p>He hecho todo lo que pone en vuestra página de resolución de problemas pero sigue sin funcionar.  </p><p>¿Qué podría hacer sin llegar a desinstalar la aplicación? </p><p>Muchas gracias! </p>


created: 2021-11-03T10:51:24-07:00
updated: 2021-11-03T10:51:24-07:00
title: Sync not working consistently
tags: desktop;sync;windows-10;firefox-910;
product: firefox
topic: sync
locale: en-US
creator: ff76
content:
<p>I have several different devices that seem to all lose the ability to sync (mostly bookmarks are obvious since those change much more often than anything else I'm syncing). I try manual sync and that occasionally works but at least once a month or so I have to disconnect a device and reconnect it to my FireFox account. Is there a log to review for this sort of thing? Is there a good way to tell which device is failing to sync (i.e. is one failing to upload something or is another one failing to download that info?) Thanks! </p>


created: 2021-11-03T10:45:56-07:00
updated: 2021-11-03T10:45:56-07:00
title: Notificaciones en pestaña no aparecen en Youtube
tags: desktop;tabs;windows-10;firefox-940;
product: firefox
topic: tabs
locale: es
creator: rwbnlp
content:
<p>Desde la actualizacion a la v.93 (y continua en esta 94) ya no me aparecen las notificaciones numerales  en la pestaña de Youtube (en gmail en cambio, si). Me sucede en 2 ordenadores distintos, he probado el 'modo de resolucion de problemas' pero sigue pasando. ¿Es algo de Firefox o de Youtube? Gracias </p>


created: 2021-11-03T10:45:31-07:00
updated: 2021-11-03T13:28:27-07:00
tags: desktop;beta;customize;windows-10;firefox-950;
product: firefox
topic: customize
locale: it
answers: 1456363;
creator: here12212
title:
Nonostante abbia impostato windows in lingua inglese, l'interfaccia di firefox continua ad essere in italiano

content:
<p>Ho provato  a seguire la guida che c'è qui <a href="https://support.mozilla.org/en-US/kb/use-firefox-another-language" rel="nofollow">https://support.mozilla.org/en-US/kb/use-firefox-another-language</a> </p><p>Ma non ha funzionato, allego screenshot </p>


created: 2021-11-03T10:42:40-07:00
updated: 2021-11-03T15:00:36-07:00
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456392;1456393;
creator: StratacasterPixie
title:
Firefox continues to stretch like it's going into fullscreen, going back, and then freezing entirely

content:
<p>I don't know quite how to explain the problem I keep having. After upgrading to 91.0 ESR, the problem I had with regular Firefox has happened once again. The problem I keep having is that the browser will stretch like it's going into Full Screen for a second, snap back, and then stretch up again before freezing and crashing entirely, that is, if it doesn't hold on the fake fullscreen and turn off my monitor, making me have to restart my PC entirely. </p><p>I also notice that this newest version freezes more than usual overall. </p><p>Can someone explain what the problem is and how to fix it, or if Mozilla's going to fix it in the next update? </p><p>Thank you! </p>


created: 2021-11-03T10:26:12-07:00
updated: 2021-11-03T14:56:54-07:00
title: I am unable to change my default browser
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456339;1456390;
creator: kimack
content:
<p>I have been using Bing search and home page but today, it is gone and I cannot reinstate it via "settings".  At the top of the settings page is shows: Your browser is being managed by your organization. I don't know what that means or even if it is blocking my efforts to reinstate the Bing search engine.  I have limited technology experience and have checked all avenues that I understand and still no luck.  Can you help me? </p>


created: 2021-11-03T10:05:11-07:00
updated: 2021-11-03T10:14:45-07:00
title: Row of Firefox tabs disappeared+ I can't find them
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456281;
creator: ladybug234
content:
<p>my tabs disappeared, then Restart does not go all the way back through Toshiba start up, then Dark Reader showed up and I thought I had removed it andRestart doesn't help any of this. </p>


created: 2021-11-03T09:42:22-07:00
updated: 2021-11-03T09:42:22-07:00
title: fail to connect
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: irene.graham04@gmail.com
content:
<p>the Relay extension seems to interfere, when I login into my CRA account with my financial institution partner it fails to connect </p>


created: 2021-11-03T09:13:38-07:00
updated: 2021-11-03T15:02:42-07:00
title: Blocking content of pop up windows makes me switch to Chrome daily
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456395;
creator: djemen
content:
<p>As per my title, it is more and more ofen on many occasion that I need to switch to Chrome. It is not only annying but even embarising in my studies because I argue that I can't see something while it turns out it is visible when people use Chrome. In particular it applies to pop up boxes, despite removing pop up block my Firefox doe not display this library pop up gate so I can't proceed. </p><p><a href="https://www.proquest.com/docview/2313324023?pq-origsite=primo&amp;accountid=8058" rel="nofollow">https://www.proquest.com/docview/2313324023?pq-origsite=primo&amp;accountid=8058</a> </p><p>It also doesn't display many Recaptcha panels, for example here: <a href="https://ahrefs.com/youtube-keyword-tool" rel="nofollow">https://ahrefs.com/youtube-keyword-tool</a> It shouts Cannot contact reCaptcha. CHeck your connection and try again. But it is all fine on Chrome. </p><p>I can give more examples every day. Please help </p>


created: 2021-11-03T08:56:36-07:00
updated: 2021-11-03T08:56:36-07:00
title: Firefox 94 download
tags: windows-7;desktop;download-and-install_1;firefox-940;
product: firefox
topic: download-and-install
locale: en-US
creator: sgschafer68
content:
<p>How can I uninstall Firefox 94? Too complicated, hate Colors scheme, just an old Windows 7 users. </p>


created: 2021-11-03T08:49:51-07:00
updated: 2021-11-03T08:49:51-07:00
title: Save all as har produces file with zero bytes
tags: mac-os;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: jjwelch1
content:
<p>When I select save all as HAR I get files that have zero bytes. In this case I see 468 requests in Developer Tools Network tab.  I tried this 4 times just to be sure. </p><p>-rw-------@   1 jjwelch  staff     0B Nov  3 09:30 attone--perf.my.salesforce.com_Archive [21-11-03 09-30-55].har -rw-------@   1 jjwelch  staff     0B Nov  3 09:31 attone--perf.my.salesforce.com_Archive [21-11-03 09-31-31].har -rw-------@   1 jjwelch  staff     0B Nov  3 09:32 attone--perf.my.salesforce.com_Archive [21-11-03 09-32-51].har -rw-------@   1 jjwelch  staff     0B Nov  3 09:33 attone--perf.my.salesforce.com_Archive [21-11-03 09-33-02].har </p><p>Mac OS Catalina 10.15.7 Firefox Developer Edition 94.0 (64-bit) </p>


created: 2021-11-03T08:46:07-07:00
updated: 2021-11-03T15:07:25-07:00
title: Redirecting to Wrong Page
tags: mac-os;desktop;websites;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456399;1456401;
creator: dtnewcombe
content:
<p>Hi, I just downloaded Firefox to my Mac. Everything is updated. The browser works like this: </p><p>I type in a URL. </p><p>First, a full-screen pop-up window that asks me to install an Add-on. (I read the Info - looks like an advertisement? - What is this? - Is this Normal? -Is this going to happen all the time? </p><p>Next, a series of "redirect" URLs flash across the search line... </p><p>Next, I end up at some completely random site. </p><p>So, my basic question as a new-to-Firefox user is, as politely as possible, WTF??? </p><p>My first experience of Firefox...Do I feel safe? NO.  I looked at the Help/FAQ section and, apparently Firefox Support hasn't encountered this issue? </p><p>I've been forced to jump into forum discussions to make it work. SUCKS. So, is it malware that was downloaded with Firefox? I don't know. Should I toggle something in about:config to "true" or to "false"? I don't know. </p><p>If this "redirect" feature is just part of Firefox, PLEASE just tell me. I'll use a different browser. </p>


created: 2021-11-03T08:41:54-07:00
updated: 2021-11-03T08:41:54-07:00
title: screen footprint reduced to 25%
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
creator: kschmalbeck
content:
<p>My FireFox footprint has been reduced from 100% to 25%.  I did not do this on purpose. </p><p>I have reInstall Firefox without success in returning to full screen.   I have used F11 to gain Full Screen but that hides the Tabs, etc. and is not the desired screen image. </p>


created: 2021-11-03T08:39:46-07:00
updated: 2021-11-03T15:08:27-07:00
title: checking real estate listings in Fort Myers Florida
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1456403;
creator: grandmamcquinn
content:
<p>You appear to be blocking my checking apartments for rent in Fort Myers, Florida. Stop it. I want to view apartments for rent in zip code 33912 </p>


created: 2021-11-03T08:26:37-07:00
updated: 2021-11-03T08:26:37-07:00
title: Windows 11 and Bookmarks
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
creator: aarross
content:
<p>Can't move stuff to "Bookmarks" in Windows 11, will not paste.  Works fine on Windows 10 machine.  Any help would be appreciated. </p>


created: 2021-11-03T08:23:07-07:00
updated: 2021-11-03T08:23:07-07:00
title: about.config
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: mlevin
content:
<p>EASE OF USE </p><p>Why are common formatting commands not easily accessible from pull-down menus? </p><p>You say "Kindness is at the heart of our community." but this is not true of the way you treat users. </p>


created: 2021-11-03T08:21:52-07:00
updated: 2021-11-03T14:23:43-07:00
title: Can't login Vanguard
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456257;1456282;1456373;
creator: rw330i
content:
<p>I can't login to <a href="http://Vanguard.com" rel="nofollow">Vanguard.com</a>. When I enter my ID &amp; password then click on the Login icon, the icon blinks as usual but nothing happens. I'm not sure when the problem started as it's been a little while since I logged in. I think it worked in V92. Fails in both V93 &amp; 94. I went through the cookie, history &amp; cache delete procedure but no change. </p>


created: 2021-11-03T08:18:21-07:00
updated: 2021-11-03T08:18:21-07:00
title: changing the look of FF home page
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: unclepine
content:
<p>This morning I turned on PC where FF is set as home page. There was a large pop up in middle of screen with some sort of new color change options for home page. I liked what I saw and was testing some designs, but I cannot get it back. I had hit the "use previous selection", I believe what it said, and it went back to my original screen. I thought it would go to the one I had chosen, a deep green background. At any rate, how can I get this option back to try again...? </p><p>Thanks </p><p>LT in Winnipeg </p>


created: 2021-11-03T08:17:06-07:00
updated: 2021-11-03T08:17:06-07:00
title: update
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: mlevin
content:
<p>Illegible shrinking text. Why is my "unique" text so faint, that it is hard to read, but the border of the box, the question "How can we help?" is dark black, so very legible.  </p><p>The not so subtle message is: we hate our users and their ideas, we want them to squint and struggle to use our programs, not we want yo to see the headings clearly, we warn you about up-dates and give you choices. Empty explanations, like a modern, up-to-date format, are just that empty. Nerds ≠ users. Both have value. WTF!! </p>


created: 2021-11-03T08:09:47-07:00
updated: 2021-11-03T14:25:03-07:00
title: Change of default search engine not possible
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1456258;1456324;1456374;
creator: ian.thresher
content:
<p>I am experiencing the same problem as multiple other Firefox users. Here are examples: </p><p><a href="https://support.mozilla.org/en-US/questions/1346958" rel="nofollow">https://support.mozilla.org/en-US/questions/1346958</a> </p><p><a href="https://support.mozilla.org/en-US/questions/1203608" rel="nofollow">https://support.mozilla.org/en-US/questions/1203608</a> </p><p>I too set the default search engine to Google, but it keeps reverting to Bing. Living in a free society, I would like to retain my right of choice to search using the search engine I want to use, not have this choice made for me. </p><p>I attach two screenshots marked with a red square showing that all I see when trying to change the default search engine is the Firefox logo and the words "a browser". No other search engines are available, neither Bing, nor Google nor any other. </p><p>I have tried the solutions suggested, but they are not appropriate in my case. </p><p>If this is due to a bug, or a wilful decision to the advantage of Microsoft, I urge you to squash the bug causing this or end the commercial arrangement with Microsoft. </p>


created: 2021-11-03T08:07:04-07:00
updated: 2021-11-03T08:07:04-07:00
title: I can't see the borders of my tabs
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
creator: jeffshelby1
content:
<p>This morning Firefox said it was redesigned, and now I can't see the borders of my tabs.  I want to go back to where I can see the borders of my tabs rather than having the tab labels just free-floating, which is confusing to me.  How do I revert? </p>


created: 2021-11-03T07:40:43-07:00
updated: 2021-11-03T16:49:17-07:00
title: Disable Alt key to show title/menu bar
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456435;
creator: rik.wijngaards
content:
<p>Goodday!  </p><p>I am in need to disable the title/menu bar pop up whenever I press alt, as this conflicts with a browser application I am using, breaking it more times than not. Is there a way to disable specific short-cuts?  </p><p>I have tried disabling permissions.default.shortcuts, but this disables all short-cuts besides the alt key. </p>


created: 2021-11-03T07:38:31-07:00
updated: 2021-11-03T08:34:48-07:00
title: £bangladesH2020
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1456259;
creator: ceo01303087481
content:
<p>They will always say their own apps are good  But since you have added it to the add-ons, you are responsible for its good and bad </p>


created: 2021-11-03T07:35:54-07:00
updated: 2021-11-03T10:19:52-07:00
title: Aktualizace
tags: desktop;download-and-install_1;windows-81;firefox-910;
product: firefox
topic: download-and-install
locale: cs
answers: 1456283;
creator: valsik
content:
<p>Dobrý den, </p><p>nová aktualizace se mi vůbec nelíbí, chtěl bych původní vzhled, prosím jak to mám udělat? Děkuji. </p><p><br> Michal Valšík valsik@lstork.cz </p>


created: 2021-11-03T07:25:48-07:00
updated: 2021-11-03T14:37:39-07:00
title: Show number of selected items in download tab
tags: desktop;customize;helpdesk;needsinfo;windows-10;hardquestion;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456260;1456266;1456383;
creator: suus2nance
content:
<p>Is there a way to display the number of selected items when in the download tab, just like in the history and bookmark tab? </p><p>Thanks for an answer </p>


created: 2021-11-03T06:38:45-07:00
updated: 2021-11-03T09:33:52-07:00
title: cercando di aprire ILIAD,mi dice: La pagina non reindirizza in modo corretto
tags: desktop;other;
product: firefox
topic: other
locale: it
answers: 1456278;
creator: biagiosantaiti
content:
<p>La pagina non reindirizza in modo corretto. cercando di aprire ILIAD, dopo un po' di attesa, compare: La pagina non reindirizza in modo corretto </p>


created: 2021-11-03T06:25:12-07:00
updated: 2021-11-03T06:25:12-07:00
title: Firefox color - dark theme
tags: desktop;beta;customize;windows-10;firefox-950;
product: firefox
topic: customize
locale: en-US
creator: dario.jakovljevic1
content:
<p>I'm trying to customize colors of Firefox developer edition. I would like to have a dark toolbar bit i don't wont to enable dark mode for any website. </p><p>I have installed Firefox color and whenever i choose a darker color for the toolbar all websites are displaying their dark versions (it behaves like the dark mode is turned on). </p><p>I have tried to manual set browser.theme.content-theme and browser.theme.toolbar-theme but after every restart these get overridden. </p><p>Does anyone know how to make this happen? </p><p>The funny thing is that everything was fine before today's update...i tried reinstalling Firefox and also i tried disabling all extensions... </p>


created: 2021-11-03T06:24:12-07:00
updated: 2021-11-03T06:24:12-07:00
title: Google Images reverse search via drag and drop does not work
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: andrewz1986
content:
<p>Hi. I use Google reverse image search pretty often. When I have to apply search to image saved to my local storage, I go to <a href="http://images.google.com" rel="nofollow">images.google.com</a>, drag image file from my Windows 10 desktop and drop it onto the Google search field. Unfortunately, it stopped working reliably few months ago. Sometimes it works, but most of times not.  </p><p>I'm sure it is a Firefox bug since I tried to disable all of my extensions, delete cookies and even made clean Firefox installation in Windows Sandbox. Results were always the same. In Microsoft Edge, everything works fine. </p><p>Could somebody fix that please? After YouTube's inability to remember my theme selection (I was used to bright theme, but I had to stick with default dark one), this is another annoying issue I have on Google sites. </p><p>Thanks. </p>


created: 2021-11-03T06:15:14-07:00
updated: 2021-11-03T08:38:15-07:00
title: Cannot signin to PayPal
tags: windows-7;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1456261;
creator: villario
content:
<p>Hi, I love Firefox and have been using it. But since today I cannot even log in to <a href="http://paypal.com" rel="nofollow">paypal.com</a>. Gives a security verification error. New window doesn't help either. What gives? I have to switch to Chrome now? IE11 no problem. Lucky for me, because I had to transfer funds from paypal to my bank. </p><p>Like everyone else (almost), heavily overdoing everything. To the point of the extreme actually. </p><p>Not a good feature! best regards, John </p>


created: 2021-11-03T06:05:14-07:00
updated: 2021-11-03T08:38:54-07:00
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456262;
creator: dldurbin50
title:
this week, while playing POGO on firefox, it started flickering and then vanishing. Also started to lose the page while checking my email

content:
<p>while playing Pogo on Firefox this week , the page started to flicker sometimes. now it just crashes and disappears at random, usually a few minutes of playing. then today it also did this to my gmail while checking emails. This doesn't happen in another browser (Edge, Chrome) only Firefox, my preferred browser. I've cleared the cache, rebooted, checked for updates etc.  This happens on desktop and 2 laptops so far. Thank you. </p>


created: 2021-11-03T06:02:09-07:00
updated: 2021-11-03T06:02:09-07:00
title: how do I get rid of new version colors and return to old boring and less distracting version?
tags: mac-os;desktop;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: wktabb
content:
<p>I do not at all like the purple you have added to my search in you r"colors" innovation. How do I turn it off and go back to old format? </p>


created: 2021-11-03T05:39:15-07:00
updated: 2021-11-03T08:40:37-07:00
title: site fonts
tags: desktop;customize;windows-10;fonts;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456222;1456264;
creator: mariustabarcea5
content:
<p>Hello! I have a big problem with fonts used on sites. As you can see in attached photo. The problem persists even after I reinstall the browser. </p><p>The problem does not exists in other browsers. </p><p>What can I do? I like Firefox very much, but because of this issue I am forced to use another browser. </p><p>Waiting for your solution! Thanks! </p>


created: 2021-11-03T04:53:19-07:00
updated: 2021-11-03T08:41:06-07:00
title: Since Firefox 94.0 website UK natch won't load
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456265;
creator: paulandrewjones
content:
<p>Firefox updated yesterday to 94.0 since then I can't access website <a href="http://UKmatch.com" rel="nofollow">UKmatch.com</a> the page tries to load but won't  </p><p>I've scanned for malware and viruses, all clear,disabled firewall and all addons still won't work </p><p>I tried it on Firefox 93 and it works OK  let Firefox update to 94.0 won't work, the site works on Microsoft Edge </p><p>I've been with Firefox since day 1  and have never had a problem like this </p><p>Has anyone got any ideas please? </p>


created: 2021-11-03T04:10:23-07:00
updated: 2021-11-03T05:58:20-07:00
title: Color override in setting not working
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456227;
creator: aivars-ik
content:
<p>In Firefox version 94.0 color overrides in settings not working. I have text set ti white, background to black, "Override the colors specified by the page with your selections above" to always, Use system colors to false and im getting black text on white background on all websites. </p>


created: 2021-11-03T03:34:23-07:00
updated: 2021-11-03T03:34:23-07:00
title: Can I move "pinned tabs" under URL bar? (or anywhere else)
tags: desktop;tabs;windows-10;firefox-940;
product: firefox
topic: tabs
locale: en-US
creator: YesFish
content:
<p>Pretty much what the subject says - I would like to be able to move the pinned tabs somewhere else, to keep them seperate away from the normal opened tabs :-) </p><p>Is it possible somehow? </p>


created: 2021-11-03T03:31:42-07:00
updated: 2021-11-03T03:31:42-07:00
title: Disable (youtube) play button on tabbar
tags: desktop;tabs;windows-10;firefox-930;
product: firefox
topic: tabs
locale: en-US
creator: rastrack
content:
<p>I was wondering if there is a "simple" way to disable this feature, since i really don't like starting videos without actually being in the tab. And i generally don't like control buttons in tiny tabs with 1/3 play button, 1/3 title, 1/3 close button. Is there a way to disable at least the play button? </p>


created: 2021-11-03T03:31:42-07:00
updated: 2021-11-03T03:31:42-07:00
title: notifiche instagram
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: it
creator: davideisidoro
content:
<p>Buongiorno ho un problema con le notifiche instagram in quanto le ricevo e mi appaiono in basso a destro sullo schermo ma cliccandoci sopra la finestra del browser non si apre... grazie </p>


created: 2021-11-03T02:36:44-07:00
updated: 2021-11-03T02:36:44-07:00
title: Primary password help - password never set, but I need to enter it?
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: rob.elli
content:
<p>Laptop had issues booting (icky Dell and Windows 11).  </p><p>When I rebooted and opened Firefox, I was prompted with a Password Required dialog box and a request to "Please enter your Primary Password." </p><p>I've never set a primary password, or a master password when that term was used.  </p><p>I've seen I can reset my primary password, but I lose my saved logins. I know that's not too hard to re set up.... </p><p>But why am I being asked to enter a password I've never set? </p><p>Firefox for Windows Version 93.0 (64-bit) </p>


created: 2021-11-03T02:19:39-07:00
updated: 2021-11-03T02:19:39-07:00
title: Bookshelf icon gone, only "Other Bookmarks" folder shows
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
creator: heike.fetting
content:
<p>Hi, since the last update my bookshelf icon is gone and I can't show my list of bookmarks on the side of the screen. To see and search my bookmarks, I now have to click on "Manage bookmarks" which is pretty annoying as it is very cumbersome to find what I need. I would love to be able to see all my bookmarks at one glance again. Where has that icon/list gone? There also used to be an option "Show all bookmarks" which is gone too. Please help me as I am heavily dependent on my bookmarks for my work. Thank you. </p>


created: 2021-11-03T01:19:10-07:00
updated: 2021-11-03T01:19:10-07:00
title: Upgrade to FF94 has made the homepage shortcuts too small.
tags: windows-7;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: peter500
content:
<p>Upgrade to FF94 has horribly messed up my much loved FF homepage. </p><p>The pinned shortcuts are now too small and too far apart. Their images - those that weren't lost in the upgrade - have been shrunk to half their previous size. Why?  How is this an improvement? </p><p>This problem had arisen in an earlier release but the fix I had found for it (<a href="https://www.reddit.com/r/firefox/comments/nrln39/homepage_pinned_sites_too_small_and_widely_spread/" rel="nofollow">https://www.reddit.com/r/firefox/comments/nrln39/homepage_pinned_sites_too_small_and_widely_spread/</a>) isn't working any more. </p><p>Please can you suggest how I may restore my much missed homepage? </p><p>Thanks in anticipation, Peter </p>


created: 2021-11-03T01:01:57-07:00
updated: 2021-11-03T01:01:57-07:00
title: Duplicate tab does not make the new tab active
tags: desktop;tabs;windows-10;
product: firefox
topic: tabs
locale: en-US
creator: sven_y_joensson
content:
<p>I have just updated to 91.3.0esr (32-bit). When I Duplicate tab there is a new tab opened, but it is not set as active tab. This have changed from previous  esr version, where the new tab were set as active tab. </p>


created: 2021-11-02T23:57:47-07:00
updated: 2021-11-03T03:25:18-07:00
title: Home page shortcut icons
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
answers: 1456196;
creator: e80nythecat
content:
<p>Hello Firefox, recently I put an antivirus on my PC on the 22.10.2021, and lost the Firefox browser home page which contained shortcut thumbnails icons. This morning the original firefox home page appeared on my desktop with all of my shortcut thumbnail icons. </p><p>Unfortunately the old page vanished again when I closed and reopened webpages on the PC, what can I do to reclaim all of the old thumbnail shortcuts </p><p>Mike </p>


created: 2021-11-02T23:08:32-07:00
updated: 2021-11-03T15:48:35-07:00
title: Firefox Will Not Load, Crashes Before Opening Even in Safe Mode
tags: desktop;crashing;fix-problems;escalate;windows-10;bug_1;startup-issue;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456156;1456199;1456201;1456320;1456377;1456378;1456422;
creator: Jhcbiinoc
content:
<p>I was using Firefox, had one window open...browser was moving slowly so closed it.  When I went to reopen-even in safe mode-it loads windows I had open and then suddenly crashes...I cannot refresh it as I have a lot of custom settings and bookmarks...this is the crash report I keep getting, can anyone help me please? </p><p>AdapterDeviceID: 0x1f08 AdapterDriverVersion: 27.21.14.6137 AdapterSubsysID: 37591028 AdapterVendorID: 0x10de AvailablePageFile: 82962862080 AvailablePhysicalMemory: 19456344064 AvailableVirtualMemory: 138524369985536 BuildID: 20210927210923 CPUMicrocodeVersion: 0xea ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1635919426 DOMIPCEnabled: 1 GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=85.93)  InstallTime: 1633592264 JSOutOfMemory: Reported LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["usp10.dll","wscapi.dll","directmanipulation.dll","TextShaping.dll","Windows.Globalization.dll","wsock32.dll","twinapi.dll","DWrite.dll","ondemandconnroutehelper.dll","InputHost.dll","BCP47mrm.dll","Windows.UI.dll","dataexchange.dll","Bcp47Langs.dll","wininet.dll","wshbth.dll","AudioSes.dll","ColorAdapterClient.dll","mscms.dll","WindowManagementAPI.dll","textinputframework.dll","twinapi.appcore.dll","msi.dll","dbgcore.dll","dbghelp.dll","msimg32.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","iertutil.dll","urlmon.dll","webauthn.dll","avrt.dll","srvcli.dll","winmm.dll","OneCoreUAPCommonProxyStub.dll","FWPUCLNT.DLL","winhttp.dll","MMDevAPI.dll","propsys.dll","rasadhlp.dll","winnsi.dll","dhcpcsvc.dll","npmproxy.dll","dhcpcsvc6.DLL","version.dll","wtsapi32.dll","netprofm.dll","nlaapi.dll","WinTypes.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","ntmarta.dll","rsaenh.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","userenv.dll","sspicli.dll","profapi.dll","bcrypt.dll","cfgmgr32.dll","gdi32full.dll","wintrust.dll","crypt32.dll","ucrtbase.dll","bcryptPrimitives.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","shlwapi.dll","advapi32.dll","combase.dll","nsi.dll","msvcrt.dll","psapi.dll","SHCore.dll","kernel32.dll","msctf.dll","oleaut32.dll","imm32.dll","setupapi.dll","ole32.dll","user32.dll","shell32.dll","ws2_32.dll","gdi32.dll","clbcatq.dll","sechost.dll","rpcrt4.dll","imagehlp.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","freebl3.dll","nssckbi.dll","osclientcerts.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes:  Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x3e98, AdapterSubsysID2: 37591028, AdapterDriverVersion2: 27.20.100.9664FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+  ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 398 StartupCrash: 0 StartupTime: 1635919379 SystemMemoryUsePercentage: 43 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210927210923","version":"93.0","vendor":"Mozilla","displayVersion":"93.0","platformVersion":"93.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32573,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":1288},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce RTX 2060","vendorID":"0x10de","deviceID":"0x1f08","subsysID":"37591028","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6137","driverDate":"1-21-2021","GPUActive":true},{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e98","subsysID":"08591028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.9664","driverDate":"6-1-2021","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.page":3,"browser.urlbar.suggest.quicksuggest":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"extensions.formautofill.creditCards.used":3,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 19188:"IPC I/O Parent",13336:"Timer",19200:"Link Monitor #1",19184:"Socket Thread",5796:"Permission",7716:"JS Watchdog",4504:"Cache2 I/O",2168:"Cookie",3088:"TaskController Thread #0",5404:"TaskController Thread #1",3028:"TaskController Thread #2",2812:"TaskController Thread #3",2248:"TaskController Thread #5",2260:"TaskController Thread #6",2808:"TaskController Thread #7",2244:"TaskController Thread #4",13280:"Worker Launcher",17440:"WindowsVsyncThread",5812:"Renderer",14148:"WRWorker#7",6228:"WRWorker#2",6580:"WRWorker#4",17568:"WRWorker#3",16376:"WRWorker#1",17896:"WRWorker#0",9128:"WRWorkerLP#0",20316:"WRWorker#5",17888:"WRWorker#6",10812:"WRWorkerLP#1",17900:"WRWorkerLP#2",17908:"WRWorkerLP#3",8324:"WRWorkerLP#4",14844:"WRWorkerLP#5",4840:"WRWorkerLP#6",18944:"WRWorkerLP#7",13048:"WinCompositor",13784:"Compositor",4916:"ImageIO",7344:"IPDL Background",10672:"QuotaManager IO",2556:"DOM Worker",2596:"IndexedDB #1",13388:"StreamTrans #13",7140:"StreamTrans #15",15148:"StreamTrans #16",2792:"StreamTrans #17",10504:"StyleThread#0",10792:"StyleThread#1",2564:"StyleThread#2",10612:"StyleThread#3",10340:"StyleThread#4",17572:"StyleThread#5",8240:"ImageBridgeChld",5424:"BgIOThreadPool #1",18548:"TRR Background",2636:"Untrusted Modules",6308:"DOM Worker",6128:"IndexedDB #2",6324:"StreamTrans #18",18012:"SwComposite",16816:"WRSceneBuilder#2",19804:"WRRenderBackend#2",10508:"WRSceneBuilderLP#2",5388:"IPC Launch",17600:"GMPThread",16624:"ProcessHangMon",9644:"BackgroundThreadPool #2",16472:"ProxyResolution",7620:"DNS Resolver #1",12932:"DNS Resolver #2",11160:"HTML5 Parser",8136:"SwComposite",20468:"WRSceneBuilder#3",14720:"WRSceneBuilderLP#3",3124:"WRRenderBackend#3",4488:"SwComposite",13012:"WRSceneBuilder#4",6548:"WRSceneBuilderLP#4",13016:"WRRenderBackend#4",120:"SwComposite",13272:"WRSceneBuilder#5",8900:"WRSceneBuilderLP#5",17040:"WRRenderBackend#5",16392:"SwComposite",20324:"WRSceneBuilder#6",14380:"WRSceneBuilderLP#6",14456:"WRRenderBackend#6",16604:"DNS Resolver #3",15036:"DNS Resolver #4",8404:"DNS Resolver #5",16428:"DNS Resolver #6",16984:"DNS Resolver #7",15128:"DNS Resolver #8",15228:"SSL Cert #1",11396:"SSL Cert #2",2732:"SSL Cert #3",19292:"SSL Cert #4",13468:"StreamTrans #19",4588:"StreamTrans #20", Throttleable: 1 TotalPageFile: 100727177216 TotalPhysicalMemory: 34155184128 TotalVirtualMemory: 140737488224256 URL: about:blank UptimeTS: 463.12 Vendor: Mozilla Version: 93.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192  </p><pre>MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192  MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192  MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4  MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4  MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4  AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994  RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a  Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445  MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a  MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a </pre> <p>useragent_locale: en-US </p><p>This report also contains technical information about the state of the application when it crashed. </p>


created: 2021-11-02T23:06:05-07:00
updated: 2021-11-02T23:18:57-07:00
title: add-ons
tags: desktop;customize;mac-os-x-1010;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1456155;
creator: nicobowen
content:
<p>I have had Metamask installed for a long time but recently it has vanished from my browser and despite enabling it many times, deleting and reinstalling and turning it on, it still is not showing up in Firefox.  I tried connecting Uniswap to it and it sends me to the download metamask page even though I have already downloaded and installed.  What is going on? </p>


created: 2021-11-02T22:46:16-07:00
updated: 2021-11-03T04:42:20-07:00
title: Switching off searching in the address bar
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456157;1456214;
creator: startmeup1150
content:
<p>I see that others have also asked this question. I've done the about:config, keyw and changed it to false but when I try and search in google (in the middle of the page) it still defers to the address bar. Why does firefox do this and why does it have to be such a drama to change it? A simple answer please, I don't want to do anything more than have my preference to search in the google box in the middle of the page. Thanks </p>


created: 2021-11-02T22:07:00-07:00
updated: 2021-11-02T23:23:51-07:00
title: version 94
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456158;
creator: jcamero4
content:
<p>Automatically upgraded to version 94 on 11/2/2021. OS is Windows 10. Now Dark mode no longer functions even when enabled in extensions and themes. Any solution available? </p>


created: 2021-11-02T21:07:40-07:00
updated: 2021-11-03T08:29:10-07:00
title: Opening home page has been replaced.
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456147;1456242;1456253;
creator: quig
content:
<p>My opening home page has been my Outlook Mail page.  It has now been replaced by a Firefox opening page with a pinkish background hue that shows icons for a bunch of different web sites - including one for Outlook Mail (which will open Outlook Mail, but I don't want the inconvenience of having to access it this way), plus it also shows a bunch of Pocket web sites as well.  I would like to restore Outlook Mail as my previous opening home page.  Thank you for your help. </p>


created: 2021-11-02T19:48:33-07:00
updated: 2021-11-02T19:48:33-07:00
title: daneryscorreacastro
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: es
creator: daneryscorreacastro
content:
<p>Hola mi pregunta es que pasa cuándo aceptas que Google Dray haga copias en la nube de tu teléfono y sincroniza tus correos? </p>


created: 2021-11-02T18:56:41-07:00
updated: 2021-11-03T14:39:21-07:00
title: Microsoft punishes Firefox users by placing account into Pause with green screen
tags: desktop;malware;fix-problems;escalate;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456148;
creator: edwardseafeldt
content:
<p>Over a year of not being able to use our home computer in Seattle using Firefox.  Microsoft punishes us for using Firefox in Seattle by placing any request or search on Firefox into a full Green Screen labeled PAUSE.    </p><p>From there left with option to turn computer off.    COMCAST Staff say this in not their fault.  They receive about $80  month for internet service.    My wife and I feel like we are criminals locked up in a high security prison in downtown Seattle, with no way to get out.   HELP!   HELP!   SOS  HELP! </p><p>...    HP Windows Laptop Core i7 </p><p><br> edited email from public and search/spam bots view. </p>


created: 2021-11-02T18:53:23-07:00
updated: 2021-11-02T18:53:23-07:00
title: new update just dropped, now custom colors dont work on most webpages or in settings
tags: desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: shitful
content:
<p>fix this glitch firefox used to force custom colors on every single webpage including its own settings now in this update with a background color set to black every page is a blinding white color if this isnt fixed i wont be able to use this browser anymore </p>


created: 2021-11-02T18:22:09-07:00
updated: 2021-11-02T18:22:09-07:00
title: Clean out the clutter...
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
creator: convergencecos
content:
<p>How can I get a clean/uncluttered tab when I initially open a private window? </p><p>Subsequent tabs/windows opened are clean/blank - I want that to happen on the first/initial window. </p>


created: 2021-11-02T18:05:02-07:00
updated: 2021-11-03T02:07:54-07:00
title: What Happened To Firefox Feedback?
tags: desktop;beta;other;windows-10;firefox-950;
product: firefox
topic: other
locale: en-US
answers: 1456182;
creator: tigrisan
content:
<p>I tried to hit the Feedback under Firefox Help because this latest update has completely broken the ability to report comments or inappropriate posts on Facebook, to the group admins, but all I keep seeing is something called <a href="http://Mozila.Crowdcity.com" rel="nofollow">Mozila.Crowdcity.com</a>! If you're taking our ability to submit simple feedback away, I won't be using Firefox anymore. This has just happened as well since this latest update. I didn't have any trouble submitting feedback prior to this. </p>


created: 2021-11-02T17:54:57-07:00
updated: 2021-11-02T17:54:57-07:00
title: Firefox connecting at 30% speed available (from ISP)
tags: mac-os;desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: ivan41
content:
<p>Hello support </p><p>I'm having a bit of difficulty with download speeds in Firefox - I'm on a 1000Mbps connection, but Firefox 78.15.0esr can only download at 300-350Mpbs.  </p><p>Chrome downloads at 700Mbps and Opera at 900Mbps.  </p><p>Tested with <a href="http://fast.com" rel="nofollow">fast.com</a> and <a href="http://speedtest.net" rel="nofollow">speedtest.net</a>, multiple times/various servers, and Firefox speeds are consistently limited to 350Mbps. </p><p>Is there anything I can do to speed up Firefox downloads? </p><p>Thank you. </p>


created: 2021-11-02T17:46:35-07:00
updated: 2021-11-02T18:57:55-07:00
title: Amazon return page does not print properly
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456110;1456121;
creator: eadamy
content:
<p>Have had problem printing Amazon return instructions and QR code for several weeks now. </p><p>FF Windows is up-to-date @ 94.0 </p><p>Fails in Troubleshooting Mode </p><p>Fails with all extensions disabled </p><p>Screen shots attached </p>


created: 2021-11-02T17:03:37-07:00
updated: 2021-11-02T22:08:02-07:00
title: New York Times live pages won't load
tags: linux;desktop;websites;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456093;1456115;1456123;1456145;1456146;
creator: owendombert
content:
<p>Maybe sometime in the past week or so, I began noticing an issue on the New York Times website. I am able to load most articles there normally, but some, marked with a 'live' button for certain types of rapidly updated topics (e.g. election day vote updates or the like) won't load. <a href="https://www.nytimes.com/live/2021/11/02/us/election-news?action=click&amp;pgtype=Article&amp;state=default&amp;module=styln-elections-2020®ion=TOP_BANNER&amp;context=election_recirc" rel="nofollow">https://www.nytimes.com/live/2021/11/02/us/election-news?action=click&amp;pgtype=Article&amp;state=default&amp;module=styln-elections-2020®ion=TOP_BANNER&amp;context=election_recirc</a> This is an example of such a page. I click them and just get white space. I normally use a private browser tab for all webpages but it still doesn't load if I use the normal page rather than an in-private window.  I would appreciate any help. Let me know if there is any other information I can provide to help people help me. I may need to be walked through some suggestions. I am using version 94 on Linux Mint as of today, and up until today was using whatever the immediately previous version available for Mint was. The described behavior happened on both versions, if that is relevant. </p>


created: 2021-11-04T16:38:47-07:00
updated: 2021-11-04T16:38:47-07:00
title: Firefox's Default Address excludes useable informaiton
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
creator: GenericJM
content:
<p>Visa offers a nice option of 'Click to Pay' if each Visa credit card number is added to its website. Customer benefit is the user is not required to enter the extensive credit card data when one of it's cards is used for an online purchase. </p><p>The current Firefox default information (in both addresses and credit cards) does not permit inclusion of any Country/Region, which prevents setting up and using 'click to pay.' </p><p>Visa website states it operates '...in more than 200 countries and territories...' While Firefox is currently only available in the United States, it should be programmed to include a drop down list, including the United States as a Country/Region, when creating and using both Firefox default addresses.  </p><p>Thanks, Joyce </p>


created: 2021-11-04T16:38:23-07:00
updated: 2021-11-04T16:38:23-07:00
title: Mozilla isnt running properly
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: dleblain
content:
<p>I am hopefully running the most current version of Firefox for Windows 10. About a week ago, the program suddenly didn’t open properly with my favorite homepage along with the usual toolbars, favorite websites and search prompt in the usual places.  Instead, i got a mostly blank white page but oddly the toolbars and favorite preset websites and search are visible but clicking on anything does nothing.   </p><p>When I exit out and then try to reopen the program, nothing happens.  No white screen with toolbars, search prompt etc.   </p><p>Any suggestions on what is causing this problem?  Thanks </p>


created: 2021-11-04T16:36:18-07:00
updated: 2021-11-04T16:36:18-07:00
title: Side toolbar disappeared after sync now bookmarks are missing
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
creator: emiko771
content:
<p>I am currently working on 2 computers, both with firefox installed and logged in.  I believe sync was turned on.  I have since turned it off since it seems to be useless.   </p><p>I had bookmarks in the toolbar that was on the left side of the browser and not the top bar.  I backed up my bookmarks on my main machine.  All of the sudden the toolbar disappeared.  When I try to re-add the bookmark toolbar back, it only appears at the top of the page. It appears that the side toolbar option no longer exists.  I tried restoring a past backup of the bookmarks because they are missing.  I had a lot of bookmarks in folders and a lot of bookmarks that are not in folders.  Only the bookmarks that are in folders were restored.  All bookmarks that were not in folders must not have been backed up.  It seems like this particular scenario wasn't tested?  Anyway, I just wanted you to know that I lost almost everything I had.  Thanks. </p>


created: 2021-11-04T16:03:58-07:00
updated: 2021-11-04T16:22:35-07:00
title: Downloaded Firefox FlatPack from Linux Terminal and it came with pre-configured policy
tags: linux;desktop;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: b0nd
content:
<p>I downloaded Firefox Flatpak using the commands in this video. <a href="https://www.youtube.com/watch?v=2TJMcImDaDE" rel="nofollow">Youtube Video</a>  </p><p>(Is this even officially supported?) </p><p>The downloadable package from Mozilla's page is too confusing to install and actually, couldn't make it work with many trials so that's the reason I looked for an alternative way to install Firefox and well.. I downloaded as a flatpak.... </p><p>But, I noticed it has some enterprise policies and in the settings page it says "your browser is managed by your organization"  what organization? It's my personal penguin...Is that a security issue already? An unkown organisation have access to the  browser or what? </p><p>Well. When I checked more into settings I saw two active enterprise policies just like this: /// </p><p>DisableAppUpdate	true DontCheckDefaultBrowser	true </p><p>/// </p><p>And couldn't find a way to manage these policies. Is there a way to fix that? I use Linux Debian 10. </p><p>I am annoyed to see "Updates disabled by your system administrator"... </p><p>Appreciate some help. </p><p>I can: 1) Fix it if possible and if there's no risk to privacy&amp;security. 2) Or if you don't recommend me to use the one I already downloaded I can delete this and download the one firefox page if someone suggest me a better guide because I couldn't install it.. 3) Are my passswords including my firefox account is in risk because I logged in from the firefox browser I downloaded from that video? </p><p>Thanks again. </p>


created: 2021-11-04T16:01:45-07:00
updated: 2021-11-04T16:46:43-07:00
title: Firefox with Annoying Slide Down bar on MacBook (Monterey)
tags: mac-os;desktop;tips;firefox-940;
product: firefox
topic: tips
locale: en-US
creator: arcn.nunes
content:
<p>Hello All, When I open firefox in full size mode on a Macbook Pro with Monterey OS, everytime I put the cursor on the top, an annoying slide down bar is opened to show the three colors button option. This is really annoying. Just happening with firefox. On Safari, the three colors buttons appears on the bar with website tabs.  There is any alternative to remove this? </p>


created: 2021-11-04T15:43:00-07:00
updated: 2021-11-04T15:47:21-07:00
title: Unable to surf
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456710;
creator: michaelkib86
content:
<p>Firefox opens with a blank screen.  When I type in an address nothing happens except on the bottom right I will see the address entered briefly then it disappears. </p><p>I have uninstalled and reinstalled, same problem. </p>


created: 2021-11-04T15:42:02-07:00
updated: 2021-11-04T15:42:02-07:00
title: Can't delete firefox account
tags: desktop;download-and-install_1;windows-10;
product: firefox
topic: download-and-install
locale: en-US
creator: atahanreis1
content:
<p>So i am trying to delete my old firefox account but that old firefox account has my old email and that old email is deleted now. I would make a new account but that account has the email i want to use to make a new account as a secondary. I can't remove it either because i need access to my old email. </p>


created: 2021-11-04T15:29:40-07:00
updated: 2021-11-04T15:45:57-07:00
title: king.com page not displaying login
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1456708;
creator: dobro61
content:
<p>After the most recent update to Firefox, when I go to <a href="http://king.com" rel="nofollow">king.com</a>, there is no login button to click on. I've contacted their support people and they seem to think it is something with my browser. Is there a way to go back to a previous version of Firefox to see if that fixes the issue? Thank you kindly, Andrea </p>


created: 2021-11-04T15:22:42-07:00
updated: 2021-11-04T16:03:46-07:00
title: pallette change
tags: mac-os;desktop;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456709;
creator: dankarross
content:
<p>I just opened my Firefox and it gave several options to change the pallette.  I unfortunately clicked on one and want to go back to the original </p>


created: 2021-11-04T14:54:14-07:00
updated: 2021-11-04T15:54:38-07:00
title: New Tab Icon Thumbnails
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456712;
creator: xaverri
content:
<p>How on earth does someone make the thumbnails for the new tab page actually go back to normal size, and actually fill the icon box? What's the point of having the box be twice the size of the thumbnail icon, now? It makes no sense to me, and just seems like it's a waste of space, regardless of the size of screen it's displayed on. </p><p>All the ways I've had to look up for the past several versions no longer work - about:config newtabexperience=false, pasting line into usercontent.css, and so forth. </p>


created: 2021-11-04T14:51:27-07:00
updated: 2021-11-04T14:59:12-07:00
title: It seems the latest Firefox is locked to 60FPS max now? How can I get it do display more?
tags: linux;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456704;
creator: alexandermasokin
content:
<p>I'm using Firefox on Arch Linux x86_64. I have a laptop with a 144Hz display. Websites and their animations looked super smooth. However, when I upgraded to the latest version of Firefox, everything seems to be locked to 60FPS max. It's ugly and jittery as hell. If I go to <a href="https://testufo.com/" rel="nofollow">https://testufo.com/</a> it says "UNSUPPORTED: VSYNC is not available on the Linux platform." I haven't changed my system configuration or graphics settings at all. </p>


created: 2021-11-04T14:19:42-07:00
updated: 2021-11-04T14:56:15-07:00
title: Unable to access IP addresses.
tags: desktop;privacy-and-security_1;windows-10;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1456693;1456702;
creator: roy.harten
content:
<p>Hi  </p><p>Here is the error message I get when trying t access an IP address. </p><p>Peer using unsupported version of security protocol. </p><p>Error code: SSL_ERROR_UNSUPPORTED_VERSION </p>


created: 2021-11-04T14:14:37-07:00
updated: 2021-11-04T14:52:33-07:00
title: You don't have permission to access "http://www.att.com/" on this server.
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
answers: 1456695;1456699;
creator: s_lee_35
content:
<p>I get the following message when trying to access <a href="http://Macys.com" rel="nofollow">Macys.com</a> and <a href="http://ATT.com" rel="nofollow">ATT.com</a> You don't have permission to access "<a href="http://www.att.com/" rel="nofollow">http://www.att.com/</a>" on this server. Reference #18.8d911160.1636059460.25ffa81 </p>


created: 2021-11-04T13:55:09-07:00
updated: 2021-11-04T13:55:09-07:00
title: Firefox Memory Usage and Leakage Under MacOS 15
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: dsg5061
content:
<p>Hello folks, </p><p>I'm an early adopter so I dove head-first in MacOS 15. Firefox is my go-to browser but it has developed a memory leak where it tries to grab all of my 32 Gb of RAM. I just now updated from Firefox 93 to Firefox 93.01. Is this a fix for my problem or have you had other users with this problem? I'll take it for a spin now and see if it is fixed. Thank you and keep up the hard work. If it happens again I'll get some screen shots. </p><p>Thank you, Donna Sue Gentry </p>


created: 2021-11-04T13:32:33-07:00
updated: 2021-11-04T13:35:10-07:00
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456671;
creator: elisabeth.ebben
title:
The background color of my menu bar got changed to a horrible pale green by accident and I can't find where to fix it.

content:
<p>The background color of my menu bar got changed to a horrible pale green by accident and I can't find where to fix it. </p>


created: 2021-11-04T13:27:25-07:00
updated: 2021-11-04T15:39:57-07:00
title: Unwanted Symbols on Firefox Browser
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1456675;1456707;
creator: mypyrex
content:
<p>When I open my Firefox browser I appear to get a new page which, as well as displaying recently visited sites also shows some social media symbols(Facebook etc) The appear about half way down and I neither like them or want them. How do I get rid of them and revert to the correct Firefox page please? See uploaded image </p>


created: 2021-11-04T13:01:45-07:00
updated: 2021-11-04T13:01:45-07:00
title: Playwright Firefox Tests are failing because of GLIBC_2.30' not found
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: yoganandhi
content:
<p>Robotframework-Browser Library which uses playwright firefox. The tests are failing with </p><p>Setup failed: Error: browserType.launch: Protocol error (Browser.enable): Browser closed. </p> <h6 id="w_browser-output">============== Browser output: ==============</h6> <p>&lt;launching&gt; /usr/local/lib/python3.9/site-packages/Browser/wrapper/node_modules/playwright/.local-browsers/firefox-1295/firefox/firefox -no-remote -headless -profile /tmp/playwright_firefoxdev_profile-u2EcKw -juggler-pipe --ignore-certificate-errors -silent &lt;launched&gt; pid=9373 [pid=9373][err] XPCOMGlueLoad error for file /usr/local/lib/python3.9/site-packages/Browser/wrapper/node_modules/playwright/.local-browsers/firefox-1295/firefox/<a href="http://libnspr4.so" rel="nofollow">libnspr4.so</a>: [pid=9373][err] /lib64/libc.so.6: version `<strong>GLIBC_2.30' not found </strong>(required by /usr/local/lib/python3.9/site-packages/Browser/wrapper/node_modules/playwright/.local-browsers/firefox-1295/firefox/<a href="http://libnspr4.so" rel="nofollow">libnspr4.so</a>) [pid=9373][err] Couldn't load XPCOM. [pid=9373] &lt;process did exit: exitCode=255, signal=null&gt; [pid=9373] starting temporary directories cleanup </p> <h6 id="w_logs">===================== logs =====================</h6> <p>&lt;launching&gt; /usr/local/lib/python3.9/site-packages/Browser/wrapper/node_modules/playwright/.local-browsers/firefox-1295/firefox/firefox -no-remote -headless -profile /tmp/playwright_firefoxdev_profile-u2EcKw -juggler-pipe --ignore-certificate-errors -silent &lt;launched&gt; pid=9373 [pid=9373][err] XPCOMGlueLoad error for file /usr/local/lib/python3.9/site-packages/Browser/wrapper/node_modules/playwright/.local-browsers/firefox-1295/firefox/<a href="http://libnspr4.so" rel="nofollow">libnspr4.so</a>: [pid=9373][err] /lib64/libc.so.6: version `GLIBC_2.30' not found (required by /usr/local/lib/python3.9/site-packages/Browser/wrapper/node_modules/playwright/.local-browsers/firefox-1295/firefox/<a href="http://libnspr4.so" rel="nofollow">libnspr4.so</a>) [pid=9373][err] Couldn't load XPCOM. </p><p><strong>ldd (GNU libc) 2.28 version is present in the RockyLinux OS. </strong> </p><p>Why is this discrepancy and any idea to overcome this issue? </p>


created: 2021-11-04T12:53:22-07:00
updated: 2021-11-04T12:59:56-07:00
title: Bookmarks
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1456638;
creator: jacarpenter74
content:
<p>I just updated my Firefox and it deleted all of my bookmarks and saved passwords????? How do I retrieve them </p>


created: 2021-11-04T12:51:42-07:00
updated: 2021-11-04T13:03:37-07:00
title: shopee Thailand launches when I open certain web pages.
tags: mac-os;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1456641;
creator: rlmrlm
content:
<p>It is intermittent, but the shopee Thailand web page opens when I launch other web sites. </p><p>How do I stop this site from doing this???????? </p>


created: 2021-11-04T12:18:59-07:00
updated: 2021-11-04T12:18:59-07:00
title: Google Drive downloads "don't redirect correctly" / Download failure
tags: linux;desktop;cookies;firefox-930;
product: firefox
topic: cookies
locale: en-US
creator: jhartog2001
content:
<p>Hello. I've been having issues with downloading any type of file from Google Drive on Firefox. The issues I'm experiencing directly match what is mentioned in [<a href="https://support.mozilla.org/en-US/questions/1281707|this" rel="nofollow">support article</a>] but this user uses Windows. '<em>I'm getting this problem on Arch Linux instead. Outside of Linux, I do not experience any issues with downloads from Google Drive.</em> </p><p>So far, I've tried all the methods; From downloading from a private window, to disabling cookies -- I've even completely disabled any protection settings and add-ons such as uBlock Origin/DDG, but also re-installing Firefox. In the latter it kept my data, so it might not have been a fresh re-install. </p><p>What could be the cause of this problem? This issue does not seem to happen on other browsers. While I can use that as a workaround, I'd like to know the cause to prevent it from happening in the future. </p><p>Thanks! </p>


created: 2021-11-04T12:17:21-07:00
updated: 2021-11-04T13:50:12-07:00
title: Firefox tabs regularly crashing.
tags: desktop;tabs;windows-10;firefox-940;
product: firefox
topic: tabs
locale: en-US
answers: 1456643;1456651;1456652;1456653;1456667;
creator: onrootgreenhouse
content:
<p>Help, please </p><p>Crash Reports      </p><p>f14bf8c4-7a58-46d1-8cc5-63c233ed72e5 	2021-11-03, 11:56 a.m. 	Failed cebe4ff2-c056-4d20-a2ac-a075c5949b83 	2021-11-02, 4:40 p.m. 	Failed 17660ee3-927a-4433-bea3-e47a1d25a822 	2021-10-28, 5:58 p.m. 	Failed Submitted Crash Reports Report ID 	Date Submitted 	 bp-02ad8055-36dc-4a65-861c-d311b0211104 	2021-11-04, 12:02 p.m. 	 bp-78144d35-c763-4702-92e1-5e15c0211104 	2021-11-04, 12:02 p.m. 	 bp-3e8740e3-5090-413c-b9ed-5819f0211104 	2021-11-04, 12:02 p.m. 	 bp-d60c5b2d-7a15-4e19-b7b7-7549e0211104 	2021-11-04, 12:02 p.m. 	 bp-79a7f9f4-89ce-46a5-a316-380020211102 	2021-11-02, 4:41 p.m. 	 </p><p>bp-1a1c63d9-fb77-4aa3-9f1e-a7fdf0211104 	2021-11-04, 12:02 p.m. 	 bp-e7d6966a-5e77-4d60-a92d-632800211104 	2021-11-04, 12:02 p.m. 	 bp-484f467b-e260-4ffa-8fd0-5449d0211104 	2021-11-04, 12:02 p.m. 	 bp-05ccae1b-ee17-456b-ada9-c5ab40211104 	2021-11-04, 12:02 p.m. 	 bp-988ee706-e6e0-453b-a096-0509c0211104 	2021-11-04, 12:02 p.m. 	 bp-4fb363eb-0a0a-4dc3-a555-11da60211104 	2021-11-04, 12:02 p.m. 	 bp-a62edf0b-a857-419e-9fb8-7e20b0211104 	2021-11-04, 12:02 p.m. 	 bp-dcd19657-64ab-4343-9482-e4b750211104 	2021-11-04, 12:02 p.m. bp-74d590a0-dfed-4a8e-9d6e-779290211029 	2021-10-28, 5:58 p.m. 	 bp-7334113c-8c7e-450f-997d-01c910211013 	2021-10-13, 1:15 p.m. </p>


created: 2021-11-04T12:02:07-07:00
updated: 2021-11-04T12:02:07-07:00
title: Videos continually won't play after each update on my macbook
tags: mac-os;desktop;other;
product: firefox
topic: other
locale: en-US
creator: furbals1
content:
<p>Hello...this is really getting tiresome. </p><p>Whenever Firefox updates, I cannot play the videos on:  <a href="https://www.wunderground.com/weather/us/co/denver/KCODENVE815" rel="nofollow">https://www.wunderground.com/weather/us/co/denver/KCODENVE815</a> </p><p>Happens every time...then I search and find answers...this time nothing works on Firefox 94.0.1 (64-bit). </p><p>I like Firefox but honestly, this is getting really old but I don't want to switch browsers.  Anyone have a permanent effective fix for this? </p><p>Signed, Frustrated!! </p>


created: 2021-11-04T11:56:18-07:00
updated: 2021-11-04T14:27:57-07:00
title: account blocked
tags: desktop;sync;escalate;windows-10;admin;verificationemail;syncerr;firefox-940;
product: firefox
topic: sync
locale: en-US
answers: 1456654;1456659;1456689;
creator: william.varela1998
content:
<p>hello, my account was blocked when trying to login from my new smartphone, please help </p><p>email: william.varela1998@hotmail.com </p><p>Thank you so much </p>


created: 2021-11-04T11:41:04-07:00
updated: 2021-11-04T14:35:13-07:00
title: Many websites crash their tabs
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456655;1456674;1456680;1456694;
creator: MindWandererB
content:
<p>Most websites I try to visit cause their tabs to crash ("Gah.").  They load in safe mode, but they do not load in normal mode with all extensions disabled, the default theme selected, and hardware acceleration turned off. </p><p>Example websites are <a href="http://fedex.com" rel="nofollow">fedex.com</a> and <a href="http://google.com" rel="nofollow">google.com</a>.  <a href="http://Yahoo.com" rel="nofollow">Yahoo.com</a> loads for a second and then crashes.  <a href="http://support.mozilla.org" rel="nofollow">support.mozilla.org</a> works, as do many simple sites. </p>


created: 2021-11-04T11:34:19-07:00
updated: 2021-11-04T11:34:19-07:00
title: annoying and unwanted dropdowns
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: tmj88
content:
<p>Whenever I click on a link to perform an operation or follow a link to execute a command, ex. I click on the Print icon and I get a drop down with 1/2 a dozen options like "Pin to Overflow menu" or "Customize Toolbar", etc. Or if I click on a link to get more information, I get another dropdown that gives me 10 options to do anything other than follow the link. Even as I had to correct a word in this message, I would place the cursor in the relevant spot, click the pad/mouse and up comes another dropdown with 8 other options. It usually takes up to 4 attempts before the command is executed. Really annoying. How do you stop this from happening as it's driving me nuts. Doesn't happen on my Windows computer, only my MacBook Pro. </p>


created: 2021-11-04T11:17:09-07:00
updated: 2021-11-04T13:22:54-07:00
title: Certain NYT links that don't work.
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1456657;
creator: laleider817
content:


created: 2021-11-04T11:08:17-07:00
updated: 2021-11-04T11:08:17-07:00
title: Video playback not working on Firefox
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
creator: rhc32
content:
<p>The video works in Edge and Chrome but shows a mute button that is unchangable in Firefox 94.0.1-64. The video is found on this page (the Oct. 31st video: A Soldier's Debriefing): </p><pre> <a href="https://citylightvictoria.org/sermons.html" rel="nofollow">https://citylightvictoria.org/sermons.html</a> </pre> <p>The person creating the video compressed the video ONLY with Handbrake, but not the audio (in Handbrake select audio and change default to AC3 and use 256 bitrate). It worked before he changed this process when the whole video was compressed, but created issues with audio distortion. </p>


created: 2021-11-04T10:56:11-07:00
updated: 2021-11-04T13:25:50-07:00
title: Log ins and passwords lost
tags: mac-os;desktop;privacy-and-security_1;dataloss;passwords-dataloss;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1456664;
creator: chris431
content:
<p>Hi, I have recently upgraded to the latest version of Firefox and when I tried to access my saved passwords they have disappeared. I presume they were deleted in the upgrade. Is it possible to retrieve them? If not, this is a disaster as there are many that I use rarely and have no record of what they are/were. Any help gratefully received. </p>


created: 2021-11-04T10:55:18-07:00
updated: 2021-11-04T13:26:46-07:00
title: problems with many websites
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456665;
creator: veronicadewilde
content:
<p>Do you know that Firefox is more and more become difficult to use as many professional websites can't be use with Firefox? Such as BMO online banking, Manulife, etc? It is time to </p>


created: 2021-11-04T10:53:30-07:00
updated: 2021-11-04T13:27:15-07:00
title: I can not log into accounts
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1456666;
creator: Mama2Angels
content:
<p>I can no longer log into my doTerra account on Firefox, but am able to on other browsers.  DoTerra tells me this is an issue caused by Firefox.  This issue began in approximately September.  Please resolve it.  I do not wish to be forced to use multiple browsers. </p>


created: 2021-11-04T10:49:26-07:00
updated: 2021-11-04T10:49:26-07:00
title: Reading List access
tags: mac-os;desktop;bookmarks;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
creator: bsnaije
content:
<p>I cant seem to be able to access my "reading list" on my laptop (MacBookPro). I don't have a problem finding it on my Iphone. I followed the procedures and it still doesn't work. </p>


created: 2021-11-04T10:38:04-07:00
updated: 2021-11-04T14:26:31-07:00
title: Unsupported browser
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456668;1456673;1456688;
creator: labellasoul
content:
<p>I'm getting this error message: Unsupported Browser You are using a browser that is not supported on athenaNet. See our technical requirements for a list of supported configurations. We recommend the following browsers:  </p><p>I'd like to be able to use firefox for everything I do and not switch back and forth between Chrome and Firefox. Is there something I can do. There is also another website I use that is glitchy if I use firefox - called AestheticsPro. Thanks </p>


created: 2021-11-04T10:33:56-07:00
updated: 2021-11-04T12:19:42-07:00
title: FF 93+ refuses to download M3U files from HTTP sources - How can I have it accept by default?
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1456608;1456628;
creator: Alman
content:
<p>Many web pages provide hyperlinks to their audio streams using M3U or M3U8 files. </p><p>These hyperlinks are served via HTTP because popular media players, like Windows Media Player or WinAmp, don't support HTTPS. </p><p>Currently, Firefox refuses to download files via HTTP (see image attached). </p><p>I always need to manually unlock those files in order to listen to audio streams. This is rather cumbersome. </p><p>Is there a setting available unlocking downloads from HTTP sources? </p>


created: 2021-11-04T10:16:55-07:00
updated: 2021-11-04T13:31:49-07:00
title: Unable to Access Prodigy eMail
tags: windows-7;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456669;
creator: pareider
content:
<p>I am currently unable to access my <a href="http://Prodigy.net" rel="nofollow">Prodigy.net</a> email thru the FireFox browser. I have cleared the cache and deleted cookies and am still unable to access <a href="https://mail.yahoo.com" rel="nofollow">https://mail.yahoo.com</a> without being redirected to <a href="http://currently.com" rel="nofollow">currently.com</a>.   Both AT &amp; T and Yahoo indicated that this is a Firefox issue and I need to speak with Mozilla.  Please provide a telephone number that I can speak with one of your representatives ASAP to resolve this issue. </p><p>Thank you for your prompt response. </p><p>Patricia Reider </p>


created: 2021-11-04T09:49:58-07:00
updated: 2021-11-04T13:32:35-07:00
title: Firefox 94.1 will not connect to internet after Mac upgrade to Monterey 12.01
tags: mac-os;desktop;download-and-install_1;firefox-940;
product: firefox
topic: download-and-install
locale: en-US
answers: 1456670;
creator: dmcdee1
content:
<p>I upgraded my MacBook Pro (Intel) to Monterey 12.0.1 and now Firefox 94.1 will not access the internet - no error messages, just hangs.  I have re-installed Firefox and Monterey but no change.  Meanwhile Chrome works perfectly. </p><p>Any ideas?   </p><p>(I am using another machine for this query.) </p>


created: 2021-11-04T09:42:25-07:00
updated: 2021-11-04T09:42:25-07:00
title: PDF not displaying
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
creator: griswold1
content:
<p>Instead of displaying on the page, the space for the PDF is blank and a popup window asks whether to download or display in Firefox.  This happens both for links and embeds (&lt;iframe src="<a href="https://lnpc.org/wp-content/uploads/2021/11/November7WorshipSheetsFinal.pdf" rel="nofollow">https://lnpc.org/wp-content/uploads/2021/11/November7WorshipSheetsFinal.pdf</a>" width="100%" height="1000"&gt;&lt;/iframe&gt;) </p><p>Yesterday 11-03-21 everything displayed properly, today not.  This is true on two different computers here.  However the pages display correctly on Chrome. </p><p>I am running Windows 10 with a I7 processor and 32GB ram.  The Firefox version is 94.01 </p>


created: 2021-11-04T09:38:52-07:00
updated: 2021-11-04T14:53:25-07:00
title: blank unclickable firefox window
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456700;
creator: jesjaspers
content:
<p>I am being plagued by having a blank area to the top of the firefox screen which cannot be clicked in, it obliterates menus, part of bookmarks and makes the window unavailable to minimise, it only happens on full sized windows. Currently on 93.0 64 bit Firefox Windows 10 PC. I've not added anything new into Firefox.  </p><p>Is there a keyboard stroke to minimise the window to make it usable inorder that I can finish work on it? What's causing it and Is there a fix? </p><p>Tx S </p>


created: 2021-11-04T09:32:05-07:00
updated: 2021-11-04T16:06:48-07:00
title: Lost logins/passwords, corrupt logins.json file
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1456716;
creator: AK478
content:
<p>Recently lost all login/password data in firefox. After browsing the support I discovered that I have a corrupt logins.json file, around 270kb in size, and a logins.json file around 10kb in size.  </p><p>Renaming the corrupt file to logins.json doesn't seem to recover the passwords/logins (even temporarily). Tried rolling firefox back to an older version and that didn't work either.  </p><p>Does anyone have any ideas on how to fix the corrupt file? </p><p>Thanks. </p>


created: 2021-11-04T09:22:40-07:00
updated: 2021-11-04T09:56:22-07:00
title: Dropdown menus won't stay open in Firefox (macOS)
tags: mac-os;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456592;
creator: user4188872
content:
<p>Hi </p><p>I'm using Firefox 94.0.1 (64-bit) on macOS Big Sur. </p><p>I have noticed that when I click on website dropdown menus (a good example here: <a href="https://www.globalsqa.com/demo-site/select-dropdown-menu/" rel="nofollow">https://www.globalsqa.com/demo-site/select-dropdown-menu/</a>), the menu often immediately closes, before I am able to select an option in the menu. I initially thought my mouse was the issue, but it happens even if I use a different mouse. </p><p>It happens perhaps 25% of all times I click on a dropdown menu like the one on the site mentioned above. The issue only seems to happen on Mac, it works fine on the Windows version. </p><p>I have tried in other browsers on the same Mac, where I do not have this issue.  </p><p>Have tried Firefox safe mode, using another mouse, and reinstalling Firefox, but not luck in resolving the issue. </p><p><strong>EDIT:</strong> </p><p>I did some more testing -- looks like the issue only happens when using Logitech mice. I tried 3 different ones, all have the same issue. </p><p>The moment I tried another brand mouse, the issue goes away. </p><p>I guess the Firefox app on Mac may think I am double-clicking instead of doing a single click when using the Logitech mice. </p><p>Is there any way in changing clicking behavior / recognition of clicks in Firefox? The issue does not occur in other apps on the same Mac. </p>


created: 2021-11-04T09:19:08-07:00
updated: 2021-11-04T09:19:08-07:00
title: Canvas recording feature
tags: mac-os;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: hls2017
content:
<p>Hello; I am an instructor and use Canvas Learning Management System. The recording feature in a test hangs up but it works in Chrome, which I try to avoid using. Canvas, of course, says it is user error since it works. I understand Canvas is designed to work better with Chrome. That is not fair!!!!  My university help desk says they can't do anything about it. I'll complain to Canvas but isn't there something I can do at my end? I use both Macs and PCs; on a Mac right now though I think the problem did not happen on my own Mac at home. (I use Firefox as exclusively as I can, so I know it hasn't hung up then)...Thank so much and have a good day!! I go through <a href="http://utm.instructure.com" rel="nofollow">utm.instructure.com</a>. </p><p>There has to be an answer: it has worked for me before, so I am thinking there has to be something that can be set or fixed in the computer so that the problem won't happen?  Thanks! </p>


created: 2021-11-04T09:13:44-07:00
updated: 2021-11-04T09:13:44-07:00
title: will upgrading to next version of Firefox cause me to lose the Firefox tabs I have open
tags: desktop;tabs;windows-10;firefox-940;
product: firefox
topic: tabs
locale: en-US
creator: lkravecj
content:
<p>I want to be sure that when I upgrade Firefox from one version to the next, that my many open tabs will be kept and will not be deleted. Does a Firefox upgrade change, delete, or otherwise impact open Firefox tabs in any way at all? </p>


created: 2021-11-04T08:17:55-07:00
updated: 2021-11-04T09:32:21-07:00
title: Sidebar on indeed dissapearing
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456594;
creator: trey.gardner
content:
<p>Every time I go into look at candidates in Indeed the sidebar on the left that lets me quickly scroll through candidates dissapears. It does not do this on chrome </p>


created: 2021-11-04T08:06:00-07:00
updated: 2021-11-04T08:26:32-07:00
title: What determines when the Add Bookmarks Dialogue auto-closes?
tags: desktop;bookmarks;windows-10;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
answers: 1456576;
creator: TechHorse
content:
<p>Hello, I am a keyboard user who presses ctrl+D to bookmark webpages. I then wait for the Add Bookmarks Dialogue to disappear and sometimes after a few seconds it does, whereas at other times it doesn't and so I will have to manually close the box. </p><p>I am wondering what circumstances determine whether the box auto-closes or not? </p><p>I have tried googling and found old posts talking about some auto-close timer being started if you move the mouse pointer or cursor, but that can't be the answer here. Each time I am literally just pressing ctrl+D then stopping to see if the Add Bookmarks Dialogue will close on its own or not. </p><p>P.S. I am also not confusing adding a new bookmark withh editing a previously added bookmark. I know that the Edit Bookmark box doesn't auto-close. </p>


created: 2021-11-04T08:00:24-07:00
updated: 2021-11-04T15:02:51-07:00
title: Google Microphone Button
tags: windows-7;desktop;websites;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1456697;1456705;
creator: Gummo
content:
<p>Anyone know if it's possible to get the microphone button to appear in the <a href="http://google.co.uk" rel="nofollow">google.co.uk</a> search field as it does on Chrome and Edge? </p>


created: 2021-11-04T07:41:38-07:00
updated: 2021-11-04T07:41:38-07:00
title: Pop-up Menus in Firefox
tags: mac-os;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: wryly
content:
<p>Is there a way to disable the pop-up menus such as "Open link in new tab," "Open all bookmarks," "Back," and "Undo?" I waste a lot of clicks chasing these things around the screen trying to make them go away. </p>


created: 2021-11-04T07:27:33-07:00
updated: 2021-11-04T07:27:33-07:00
title: Bookmark
tags: windows-7;desktop;bookmarks;firefox-930;
product: firefox
topic: bookmarks
locale: en-US
creator: louiseloren
content:
<p>Dear Sir Why my bookmark already added my yahoo mail but every time I wanted open my mail box it always asked me where to send the notification to open it. This was not happened in my Android mobile phone. Can you please help. Thank you. Regards. Louise </p>


created: 2021-11-04T07:19:58-07:00
updated: 2021-11-04T07:19:58-07:00
title: Bookmark-yahoo mail
tags: windows-7;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: louiseloren
content:
<p>Dear Sir </p><p>When I opened yahoo mail in Bookmark it asked me where to send notification to open my mail box. - this wasn't happened in my Android mobile ( which is straight go to my inbox ). </p><p>I am quite fed up for this - it's annoying and wast of time truly.  </p><p>I do not know how to fix this and ask your assistant. </p><p>I look forward to hearing from you. </p><p>Regards, </p><p>Louise </p>


created: 2021-11-04T07:06:15-07:00
updated: 2021-11-04T09:34:42-07:00
title: Crashing
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456596;
creator: paul158
content:
<p>I use Flightradar24 and recently when I AM ON THE Application and Highlight the chosen aircraft then Click-on "3D View" Firefox quits, every time. This is only a recent (one week) problem and is unconnected with MACOS ? Can anybody help? </p>


created: 2021-11-04T07:05:15-07:00
updated: 2021-11-04T08:00:34-07:00
title: How can I retreive my house to set my home page?
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456571;
creator: johnandy978
content:
<p>I would like to set a home page, but I do not have the house icon that I can drag and drop the page into. How do I attempt this? </p>


created: 2021-11-04T06:50:58-07:00
updated: 2021-11-04T16:01:55-07:00
title: Videos loading slowly
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456714;
creator: paaajinka
content:
<p>Hi, videos in firefox load really slowly recently although I have a fast internet connection.  I often use youtube and now it takes about 5-10 seconds before they start playing. Even if the video is loaded and I move the bar it still takes a couple of seconds. It only works quickly when I stop the video and play again without moving the bar. This has been appearing for a couple of days, it was really fast before that. It is not only a youtube problem, it appears anywhere. Previews on youtube work fine. What I have tried: Disabling hardware acceleration Running firefox in safe mode Reinstalling firefox (I also deleted everything in app data) Setting firefox not to use the integrated graphic card I also installed an extension where I can switch between HTML5 and Flash player Nothing works. Any ideas? Thank you :) </p>


created: 2021-11-04T06:28:57-07:00
updated: 2021-11-04T06:28:57-07:00
title: Firefox issues when acessing webmail - no https// required.
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
creator: mmaguire50
content:
<p>HI: Webmail cannot be reached with Firefox as it contiinuously inserts https:// ito settings.   Attempts to swich this facility off have not worked for me.  Running Win 10  94.0 64bit.  </p><p>Don’t enable HTTPS-Only Mode is selected </p><p>MM </p>


created: 2021-11-04T06:26:50-07:00
updated: 2021-11-04T06:26:50-07:00
title: Data Breach
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: elisegev3
content:
<p>Hi, I received an email from Firefox that there was a data breach with two accounts, like CyberServe. I don't have an account with CyberServe, so I cannot make any changes. Can you explain the email? Is it really from Firefox? Eli </p>


created: 2021-11-04T06:21:03-07:00
updated: 2021-11-04T09:38:03-07:00
title: passwords
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1456597;
creator: stuartrussell65
content:
<p>I like many others ,have passwords saved from websites etc i use a lot on firefox . If i upgrade to windows 11 and install firefox again ,I dont like EDGE, will all my passwords be lost </p>


created: 2021-11-04T06:14:45-07:00
updated: 2021-11-04T09:30:36-07:00
title: Firefox displays regular fonts in bold in some cases
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456583;1456593;
creator: Feuerfox
content:
<p>I noticed that Firefox renders regular fonts in bold on some websites. </p><p>Uploading screenshots to this thread doesn't seem to work which is why I'm linking them instead. Here you can see a comparison of the search results page of Ecosia in Firefox and Chrome: https://tr.canto.global/direct/image/beu725ieo946fcaqpdfb8chh6m/OqxmN6JWDMGDkEj98IsrfaG_zsM/original?content-type=image%2Fpng&amp;name=Firefox+using+bold+fonts.png </p><p>And here are my Firefox fonts settings: https://tr.canto.global/direct/image/lkpqv9oujh4mf7lgq7hhq7vk4m/qO2xuYdMbC02aLGVRCD3n73FMKA/original?content-type=image%2Fpng&amp;name=Firefox+fonts+settings.png </p><p>I'm also having the same issue with the support ticket system Freshdesk. </p><p>Anyone knows how to fix this? </p><p>Thanks! </p>


created: 2021-11-04T06:13:45-07:00
updated: 2021-11-04T08:07:34-07:00
title: FIREFOX BROWSER EXCEPTIONALLY SLOW
tags: desktop;fix-problems;windows-81;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456572;
creator: ntgoosen
content:
<p>My Firefox browser is currently exceptionally slow and has become a matter of great frustration. I have to wait long before it opens up in order that I may perform the tasks i need to perform. </p>


created: 2021-11-04T04:54:38-07:00
updated: 2021-11-04T09:39:41-07:00
title: Lost my passwords from Firefox Lockwise
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1456598;
creator: nyorkvillan
content:
<p>I re-signed into my Firefox account and had to change the password to do so. Now all my saved logins/passwords have gone. Is there any way to retrieve them? </p>


created: 2021-11-04T04:53:33-07:00
updated: 2021-11-04T07:26:06-07:00
title: Cannot delete tags in firefox
tags: linux;desktop;bookmarks;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
answers: 1456565;
creator: dennisheyuxi
content:
<p>Hello, I cannot delete tags in firefox, what I tried was going to library, tags, right click on it and press delete. It did nothing even after closing the whole firefox application. Then, searched google for a while, and came across this method, where that person seems to have similar problems as I do. So following what he said, delete places.sqlite and backup file, relaunch firefox, and restore the bookmark. It also did nothing. please help, I need to organise my bookmarks. </p><p>Thanks in advance! </p>


created: 2021-11-04T04:35:52-07:00
updated: 2021-11-04T04:35:52-07:00
title: Firefox won't retain default browser status
tags: linux;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: chrissmirl
content:
<p>I'm using -  System:    Kernel: 5.4.0-89-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 5.0.6  </p><pre>          wm: muffin dm: LightDM Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal  </pre> <p>In Linux Mint System Settings Firefox is the default web browser.  That is also confirmed on the command line. Firefox is version 94.0 for Linux. </p><p>In Firefox/Settings/General/Startup -  "Firefox is not your default browser" is always bold.  When I click "Make Default" it just checks "Always check if Firefox is your default browser". If I leave that checked and close and open Firefox the warning that Firefox is not the default always appears. This is causing issues opening links from other software. How do I get Firefox to retain default status?  Linux Mint thinks it is the default already. </p>


created: 2021-11-04T04:00:15-07:00
updated: 2021-11-04T09:43:02-07:00
title: install stops halfway
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1456599;
creator: john667
content:
<p>The install stops with the blue bar halfway along.  I've downloaded it several times, bu it's always the same.  I have used Firefox for ages so this is a reinstall -- I reset my  computer because it was crashing so often (sometimes within minutes) but I think I have a battery problem that will require professional help. </p>


created: 2021-11-04T03:18:47-07:00
updated: 2021-11-04T14:51:35-07:00
title: Firefox profiles folder big size
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456527;1456535;1456698;
creator: kait1
content:
<p>Hello! Why is the Firefox profile folder 3.6GB big? </p><p>Deleting this folder doesn't make sense? </p>


created: 2021-11-04T03:08:41-07:00
updated: 2021-11-04T08:24:41-07:00
title: Windows update to windows 11
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456574;
creator: mathis.thomas
content:
<p>Hi Everybody I upgraded to windows11 yesterday. Now I see that some websites like <a href="https://www.digitec.ch/" rel="nofollow">https://www.digitec.ch/</a> show correctly for approximatly 1 second, then they turn white. Any idea what causes that? Thanks a lot for any help. Thomas </p>


created: 2021-11-04T03:07:39-07:00
updated: 2021-11-04T03:07:39-07:00
title: Firefox is awfully slow with Google search
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: barakreicher
content:
<p>Since the last update, Firefox is very slow with Google search. It works perfectly fine with other websites, but is slow/non-responsive when searching with Google (both from <a href="http://Google.com" rel="nofollow">Google.com</a> and from the address line). The issue is temporarily fixed when restarting Firefox, but only for a while. Please help Barak </p>


created: 2021-11-04T02:36:49-07:00
updated: 2021-11-04T04:04:07-07:00
title: How to Install Firefox On Cloudready Chrome OS
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1456537;
creator: assir96
content:
<p>So I changed my OS and installed Cloudready chromium OS on my laptop and i've tried every possible way to install firefox but nothing worked, Linux doesn't work because my device do not have VM support and google play won't work either.. is there's a possible way to install Firefox on cloudready? </p>


created: 2021-11-04T02:35:01-07:00
updated: 2021-11-04T06:22:11-07:00
title: Firefox si blocca dopo alcune tab aperte .
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: it
answers: 1456515;1456521;1456550;
creator: pautax
content:
<p>mio sistema: Windows 10 Enterprise versione 20H2 Dell Precision 7750 Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz   2.40 GHz 16,0 GB (15,6 GB utilizzabile) firefox 94.0 64bit </p><p>Apro alcune tab per navigazione, ad un certo punto la tab successiva non naviga, rimane bianca, come non ci fosse più connssione. </p><p>Passo su Crome, faccio le stesse cose e funziona tutto bene. </p><p>Questo succede da alcuni mesi. </p><p>Grazie </p>


created: 2021-11-04T02:26:15-07:00
updated: 2021-11-04T02:26:15-07:00
title: Windows SSO makes redirect loop to access Teams Web.
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
creator: tanimachi
content:
<p>Firefox supports Windows SSO. <a href="https://support.mozilla.org/kb/windows-sso" rel="nofollow">https://support.mozilla.org/kb/windows-sso</a> </p><p>But if it is enabled, Teams Web is redirected infinitely. <a href="https://teams.microsoft.com/" rel="nofollow">https://teams.microsoft.com/</a> </p><p>I want Teams Web to be an exception of SSO. </p>


created: 2021-11-04T01:23:13-07:00
updated: 2021-11-04T02:06:31-07:00
title: Facebook videos not working
tags: linux;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456508;
creator: mosescage13
content:
<p>facebook says sorry were having trouble playing this video and when i disable all extensions it plays its not one particular extension but i have to disable all of them for videos to play i'm on manjaro </p>


created: 2021-11-04T01:14:21-07:00
updated: 2021-11-04T03:05:21-07:00
title: I have 2 firefox account have to use both without mixing informations in one browser?
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456511;1456518;
creator: a.shekari8686
content:
<p>I have 2 Firefox account have to use both without mixing information's in one browser? </p><p>my mother is teacher and I'm student and we have our own accounts but I didn't find a way to use our accounts in one browser without mixing our information's like how we can do it in Chrome and log in with several accounts and emails. so there is a way to do it? </p>


created: 2021-11-04T00:29:42-07:00
updated: 2021-11-04T00:29:42-07:00
title: Cant turn block autoplay OFF
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
creator: NuMsS
content:
<p>Hi, </p><p>I've been trying to enable autoplay on youtube.  </p><p>I have given youtube permission in every window and setting I can find.  </p><p>Firefox is STILL blocking autoplay. I've tried to allow autoplay globally and it still blocks it.  The only extension I have installed is NoScript, in which nothing on youtube is blocked. </p><p>This is also a fresh install of both firefox and OS. </p><p>So how can I turn autoplay blocking off? </p>


created: 2021-11-04T00:20:27-07:00
updated: 2021-11-04T03:07:48-07:00
title: Firefox account information lost or reset as it had never existed after password change
tags: mac-os;desktop;sync;firefox-940;
product: firefox
topic: sync
locale: en-US
answers: 1456520;
creator: dmmmm
content:
<p>I installed firefox on a new computer and my firefox account has been reset. Why I think this? I had 2FA enabled on my account and now I do not, and all my sync data is not there anymore. </p><p>I got a couple different errors when trying to log in which ended up with me eventually resetting my password which apparently reset my whole account? </p><p>Any idea what could have happened? </p><p>This is in FF 94 </p>


created: 2021-11-04T00:05:31-07:00
updated: 2021-11-04T03:10:09-07:00
title: Yahoo (att) mail on Firefox (and Edge)
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456522;
creator: bukowczyk
content:
<p>Autofill of yahoo (att) email addresses has suddenly stopped on Firefox (and Edge). 11/2/21  Fix needed. </p>


created: 2021-11-03T22:55:01-07:00
updated: 2021-11-03T23:22:32-07:00
title: 404 error page
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456484;
creator: chmsajid7
content:
<p>I am trying to return error 404 page in my <a href="http://Asp.Net" rel="nofollow">Asp.Net</a> Core application, but mozilla firefox throws a blank white page. It's woking fine with other browsers, the problem is only occuring in firefox. </p>


created: 2021-11-03T22:47:40-07:00
updated: 2021-11-04T05:29:03-07:00
title: Verze s www
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: cs
answers: 1456543;
creator: piezo1
content:
<p>Dobrý den všem, </p><p>jak vypnu nebo nastavím FF tak aby nezkoušel možnost s www.  Na příklad zadám adresu <a href="http://aasdasd.cz" rel="nofollow">aasdasd.cz</a> a někdy stránka odpoví  "Hmm, tuto stránku se nám nedaří najít". Adresa zůstane na  <a href="https://aasdasd.cz/" rel="nofollow">https://aasdasd.cz/</a>    Někdy se stane, že FF odpoví "Hmm, tuto stránku se nám nedaří najít", ale adresa se sama přepíše na <a href="https://www.aasdasd.cz/" rel="nofollow">https://www.aasdasd.cz/</a>  Kde se vypíná, nastavuje volba něco jako "použít www" Dík předem. P. </p>


created: 2021-11-03T22:30:53-07:00
updated: 2021-11-04T03:13:20-07:00
title: My FireFox Donot working
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456481;1456523;
creator: crazygamer2093
content:
<p>Hey supporter  when i open firefox and search or goto website that do'not loading how can i fix it and my home screen not showing </p>


created: 2021-11-03T22:19:40-07:00
updated: 2021-11-03T22:48:26-07:00
title: Firefox 94 cannibalized my home page!
tags: desktop;download-and-install_1;windows-10;firefox-940;
product: firefox
topic: download-and-install
locale: en-US
answers: 1456477;1456478;1456479;1456480;
creator: saladgoat
content:
<p>Had to shut down Firefox because it was not working properly. Restarted it and it said it was installing updates, please wait. Then it started and had a popup something about colour-something. No introduction to what that is, no idea what it's talking about. Clear out of that and then it's just a plain Firefox logo with a Google search bar in the middle of the screen. Very weird, since Firefox loves to tell me all about the new stuff they added/changed/messed with. But nothing, just this search bar. Whatever, I go about my business.  Then I hit the Home icon and it's back to that search bar. WHERE IS MY HOME PAGE?! Why would you overwrite my home page? SO RUDE! Just wondering what other relied-upon-settings you reset. </p>


created: 2021-11-03T22:08:29-07:00
updated: 2021-11-03T22:08:29-07:00
title: Windows 10 - Firefox browser (93) and PDF changes
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: s_melton2004
content:
<p>Others have asked similar questions but mine hasn't been addressed yet... </p><p>I am on Windows 10 and my Firefox browser is at version 93. Ever since the last update, ALL of my PDF files now show up in file explorer as "Firefox HTML" documents. I have changed it so that they open as Acrobat PDF, but the file extentions all got changed from PDF to HTML. Even when I create/save them as .pdf, Firefox automatically changes them. I DO NOT LIKE THIS!!  It makes them impossible to tell apart from actual HTML files in the file list!!  I have not yet tried uploading the to Google Drive or attaching them to emails and sending that way. This is a MESS.  How can I restore it such that Firefox leaves my PDFs alone???? Whose brilliant idea was this to begin with and WHY??? </p>


created: 2021-11-03T21:47:14-07:00
updated: 2021-11-04T10:11:37-07:00
title: Private Mode
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456476;1456482;1456486;1456487;1456582;1456595;1456603;
creator: les25
content:
<p>When I access certain web sites in Private Mode, the browser delays about 4 seconds before loading the web site, but when using Firefox in regular mode, the web site loads normally. I notice this only with some non-https web sites (http). </p><p>This does not happen with other browsers; for example, Incognito Mode in Chrome does not have this issue. </p><p>I have tested Firefox on numerous installations both old and new on numerous PCs, and it always does this. </p><p>What is the problem? Is it a bug in Firefox or an anomaly with the way some non-https web sites interact with Firefox? </p>


created: 2021-11-03T20:51:50-07:00
updated: 2021-11-03T20:51:50-07:00
title: Kirjanmerkit
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: fi
creator: reijo.amper
content:
<p>Hei. </p><p>Haluaisin tietää, miten saan kirjanmerkkini takaisin. Poistin epähuomiossa Mozilla Firefox-selaimen, ja latasin sitten uuden. Samalla kaikki kirjanmerkkini katosivat, kuinka ne voi palauttaa? </p><p>Nimimerkki "aina hukassa" </p>


created: 2021-11-03T20:44:35-07:00
updated: 2021-11-03T20:44:35-07:00
title: deleted secondary email still link to my account
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: my790978513
content:
<p>I registered my account using email &lt;A&gt;, and the primary email is &lt;A&gt;. Then I want to change it to email <b>, so I followed the tutorial <a href="https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts" rel="nofollow">https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts</a> . I added &lt;B&gt; as my secondary email, then set &lt;B&gt; primary email. So &lt;A&gt; became secondary email and I removed it. But when I tried to login in, I typed email &lt;A&gt;, the website warned me to use my primary email (I know it is &lt;B&gt;). And I still receive email in my &lt;A&gt; from firefox. So there are still a connection between email &lt;A&gt; and my firefox account. How to solve it? </b> </p>


created: 2021-11-03T20:04:04-07:00
updated: 2021-11-03T20:55:18-07:00
title: Removed win10 Office 365 app now firefox is dead.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456472;
creator: engineer4423
content:
<p>PC was running fine and firefox. Removed the office365 app that comes with win10 and now its no go. Reinstalled and no go. Done safe mode and no go. Removed all files and new install of firefox still no go. </p><p>So I have to say that may be office365 app has removed some important files that were shared. I haven't installed office365 as I use office pro 2010 which still works fine. Im used that snarky edge browser at the moment. </p><p>Any ideas? </p>


created: 2021-11-03T19:52:14-07:00
updated: 2021-11-04T03:18:48-07:00
content: <p>What to do? </p>
tags: desktop;sync;windows-10;firefox-940;
product: firefox
topic: sync
locale: en-US
answers: 1456525;1456526;
creator: apt20e76
title:
Something called Cloudfront is giving me a 504 denial.  Trying to link from an email newsletter which I have received for years.


created: 2021-11-03T19:44:04-07:00
updated: 2021-11-03T19:44:04-07:00
title: HTML5 Rendering
tags: linux;desktop;fix-problems;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: vhradice
content:
<p>I recently updated to Version 93 and noticed something strange.  I play a game in Facebook.  The game is in HTML5.  When I play the game the rendering of the graphics appears to be noticeably slower than in version 92.  I don't know how else to describe the problem.  As I play the game and click on the graphics to do something, it takes a noticeable lag in time before the change takes place. </p>


created: 2021-11-03T19:40:01-07:00
updated: 2021-11-04T01:33:42-07:00
title: Sync issue
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
answers: 1456485;1456505;
creator: wasp252
content:
<p>I had to format my windows- signed up to my account- no bookmarks or tab or settings have been restored. Is there a way to start and get them back? </p>


created: 2021-11-03T19:22:32-07:00
updated: 2021-11-03T19:22:32-07:00
title: Saving to iPhone files
tags: desktop;iphone;download-and-install_1;escalate;dataloss;
product: firefox
topic: download-and-install
locale: en-US
creator: mina.roushdy
content:
<p>Hello everyone! I’ve been saving since over two years all my important documents , pictures and files on my iPhone under the folder files&gt;On My iPhone&gt;Firefox. Then suddenly like around a month ago I’ve had a problem loading the Firefox app, then I’ve decided to delete it and reinstall it. Afterwards I was surprised by all the files and pictures which were saved under (Firefox) were all deleted. Any idea how can I restore them back since they’re extremely important for me ? Thank you millions for your help! Kind regards, Minas </p>


created: 2021-11-03T19:09:35-07:00
updated: 2021-11-03T19:39:06-07:00
title: parentbuild processors - multi
tags: windows-7;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456457;
creator: cliff.olsen
content:
<p>why do I get multiple parentbuildID processors running in one session? It makes me worry (on this windows 7 machine) </p><p>I understand childID1 and up. On release 94, the parentbuildID numeric values are the same. Change my 'WHY' to just "Is this normal and OK?" </p>


created: 2021-11-03T18:26:10-07:00
updated: 2021-11-03T20:00:14-07:00
title: eye problems
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456466;
creator: beowolf2010
content:
<p><strong>bold text</strong>I have cataract and need darker color. have change in setting but not perform in the firefox browser. what can i do? Function yesterday. I see dark color and then it change to white color automatic.  regard Holger K. </p>


created: 2021-11-03T18:25:03-07:00
updated: 2021-11-04T14:30:27-07:00
title: Cannot Read Email Problem
tags: desktop;fix-problems;escalate;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456458;1456469;1456516;1456681;1456690;
creator: Sammontana
content:
<p>When I click on an email in <a href="http://Outlook.live.com" rel="nofollow">Outlook.live.com</a>, the email shows me an error message that says "Your message cannot be displayed right now..." </p><p>My internet connection is fine. And I can read my email using Chrome and Edge, just not in Firefox. I am using Firefox version 94 with Windows 10. This problem just started today, and I haven't added any plugins.  </p><p>How do I fix this? </p>


created: 2021-11-03T17:54:19-07:00
updated: 2021-11-03T18:43:15-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456447;
creator: jtr11
title:
Application error: a client-side exception has occurred (see the browser console for more information).

content:
<p>A website I use frequently has recently been causing error; "Application error: a client-side exception has occurred (see the browser console for more information)." to show up when I visit some of their pages but not all.  </p><p>Example: <a href="https://www.guitarcenter.com/Used/Ibanez/RG5121-Prestige-Solid-Body-Electric-Guitar.gc" rel="nofollow">https://www.guitarcenter.com/Used/Ibanez/RG5121-Prestige-Solid-Body-Electric-Guitar.gc</a> </p><p>The page begins to load and then presents this error. Any help would be appreciated. </p>


created: 2021-11-03T17:42:05-07:00
updated: 2021-11-04T16:48:15-07:00
title: I can not update from 78 to 91
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1456444;1456711;1456722;
creator: PeepAndKiwiTheBirbs
content:
<p>Dear Firefox Team, I have installed Firefox-ESR on my HP Chromebook 11, using linux. I saw it going slow so I searched up stuff. I went to "<a href="http://whatsmybrowser.org" rel="nofollow">whatsmybrowser.org</a>", saying Firefox 78. I saw that on an article there is 91 and 95. It is 11/3/21, and no update is showing up which a help article said "On 11/2/21, users can update to Firefox-ESR version 91." I couldn't update, so I am now asking for help. Its also going VERY SLOW which I can barely run scratch, google, and even the homepage. Please give me answers so I can fix the problem. Thanks, cogithedog. </p>


created: 2021-11-03T17:05:31-07:00
updated: 2021-11-03T17:26:13-07:00
title: Autofill Yellow
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456440;
creator: thespiankyle550086
content:
<p>Now when I use my auto fill passwords the black dots on screen which is my password encrypted is now with a yellow fill I do not like it how do i get rid of it! </p>


created: 2021-11-03T17:02:54-07:00
updated: 2021-11-03T19:43:09-07:00
title: firefox is hanging
tags: desktop;fix-problems;windows-10;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456459;1456460;
creator: nyogodo
content:
<p>My firefox is unrsponsive, i caanot get to any website, it just  "hangs" cant use it at all, cannot get inot any website </p>


created: 2021-11-05T16:35:38-07:00
updated: 2021-11-05T16:35:38-07:00
title: How to hide default screen size in Firefox?
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Firefox_Bug_Report
content:
<p>How can i hide my display/screen resolution from websites? I use Firefox in windowed mode not with my default screen size but websites know my default resolution. This can be used to identify my pc. I dont want that for privacy reasons like tracking and adverstising. How can i prevent this?  I found many threads/posts about this in various forums/websites. They are talking about Tor Browser and that websites can identify you if using full-screen mode. But as i said, im using Firefox not Tor and while im using windowed-mode websites still know my default resoltion. I tested this on <a href="https://whoer.net/" rel="nofollow">https://whoer.net/</a> </p><p>Another question, how can i restore the default window size in Firefox? </p>


created: 2021-11-05T16:15:08-07:00
updated: 2021-11-05T16:15:08-07:00
title: "Save to PDF" creates PDF rendered as images = huge file
tags: mac-os;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
creator: eanderlind
content:
<p>On macOS with Apple M1 the Save as PDF creates huge files.  As alluded to in a now closed question/issue with same title, Firefox apparently renders the file as an image. Using system dialogue to print results in the same large file size.  </p><p>An example .htm file with 2 embedded images saved as PDF from Firefox is 26MB (typically too large to email), while saving same file in Safari results in a 2.4MB file. </p><p>My recollection is that the behavior is similar on Apple X86.  </p><p>This feels like a bug. </p>


created: 2021-11-05T15:24:22-07:00
updated: 2021-11-05T15:24:22-07:00
tags: desktop;customize;windows-10;firefox-940;firefox-9401;
product: firefox
topic: customize
locale: en-US
creator: Phaewryn1
title:
On opening Firefox after the latest update, it flashes BRIGHT WHITE THEMED, BLINDING ME, before loading my DARK THEME

content:
<p>Since the latest update, within the past week, when I open Firefox after having it closed for a while or when I first start my computer, it first loads in a full, bright white theme in a maximized window before switching to my dark theme. This is a major problem, as I have a visual disability and this could trigger an acute attack and can't have this happening. It did not occur prior to the latest update. The theme I am using is called Blackwood. In fact, the fact that THIS page is also no longer able to be dark is ALSO a major issue for me. The fact that you've disabled about:config being able to be made dark using accessibility extensions that help people like me to be able to use the internet is DISCRIMINATION against people with visual disabilities. Pleas rectify this issue, because I need to be able to do my work, and your changes have made it so that I can't do it without risking an acute attack and severe consequences due to my condition, meaning I'm more disabled and less able to work because your changes have REMOVED my disability accommodations. </p>


created: 2021-11-05T14:59:05-07:00
updated: 2021-11-05T16:32:15-07:00
title: [94.0] Unable to load/Corrupt theme.xpi from color.firefox.com
tags: linux;desktop;websites;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456953;1456960;1456961;
creator: christusdsouza2000
content:
<p>Custom theme from <a href="http://color.firefox.com" rel="nofollow">color.firefox.com</a> fails to install from "Install Add-on From File_" in about:addons after exporting it as theme.xpi from <a href="http://color.firefox.com" rel="nofollow">color.firefox.com</a> </p><p>Error message: This add-on cannot be installed because it appears to be corrupt. </p><p>Theme XPI file: <a href="https://cdn.discordapp.com/attachments/150721173305425922/906300644405702706/theme.xpi" rel="nofollow">https://cdn.discordapp.com/attachments/150721173305425922/906300644405702706/theme.xpi</a> </p>


created: 2021-11-05T14:55:03-07:00
updated: 2021-11-05T16:34:05-07:00
title: Sorry,we're having trouble getting your pages back
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456954;1456962;
creator: t80rc
content:
<p>Hello, Can someone tell me how to stop this from happening  when i open my browser ? Screenshot below. </p>


created: 2021-11-05T14:54:35-07:00
updated: 2021-11-05T14:54:35-07:00
title: Bookmarks
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
creator: Denex
content:
<p>When I click on either the bookmark tab or the bookmarks icon I want to see all my Bookmarks NOT sub menus.............. </p>


created: 2021-11-05T14:40:36-07:00
updated: 2021-11-05T14:40:36-07:00
title: Left and right arrow keys for videos not working after update
tags: windows-7;desktop;websites;firefox-940;
product: firefox
topic: websites
locale: en-US
creator: phil.cote
content:
<p>Windows 7, Firefox 94.0.1 64 bit video 5 seconds. Since the last update this week, when I view videos from YouTube or Bitchute, the left and right arrows on the keyboard no longer ship back or forward the 5 seconds.  The function still works in Chrome. </p>


created: 2021-11-05T14:17:07-07:00
updated: 2021-11-05T14:43:21-07:00
title: popups, despite blocking
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456937;
creator: seshaw1
content:
<p>Popups are driving me crazy, despite popup blocking being turned on.  I tried with Apple support, but they got so far and quit, saying Firefox isn't their app and therefore, my problem isn't their problem.  I haven't a clue what to do. The last thing Apple said was to eliminate Firefox or clear all history and that <em>may</em> eliminate the problem; of course it would eliminate all my passwords, too, a non-starter, a take on <em>we had to destroy the village in order to save it.</em>   It comes from one source:  <a href="http://via2.verifyrobot.info" rel="nofollow">via2.verifyrobot.info</a>   The enticements range from malware on your computer, to sex for sale, to turn on your anti-virus, to money-making schemes.    I'll attach a screen shot with a variety of these (note: I tried, but the screen shot is too large).  </p><p>Is there no way to get rid of this infestation?  I'm not a computer scientist, and the articles that are offered to solve such problems might as well be written in Sanskrit.   Help, please. </p><p>Stephen Shaw </p>


created: 2021-11-05T14:15:56-07:00
updated: 2021-11-05T14:16:44-07:00
title: Overleaf
tags: linux;desktop;websites;firefox-940;
product: firefox
topic: websites
locale: en-US
creator: lambrostars
content:
<p>I'm having some problems with Overleaf's editor, it's font isn't monospace (as it is supposed to be) and instead it gets overwritten by Ubuntu font. As a result the text cursor is off by a lot of characters, which makes it impossible to work with. The same doesn't happen with other browsers or website's like Ace editor's one (which overleaf uses). I don't know how to fix this and would appreciate some guidance. I'm using Ubuntu 20.04 LTS btw. Thanks in advance! </p>


created: 2021-11-05T14:00:35-07:00
updated: 2021-11-05T16:37:13-07:00
title: 94.0.1 (64-bit) update reset my settings
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456955;1456956;1456963;
creator: mysticfree
content:
<p>Firefox just updated to 94.0.1 (64-bit).  When I restarted the browser, I found it had deleted my home pages.  Fortunately, I have them in Edge and was able to set them up again.  Also, Firefox reset my options, for example, when I open a PDF link, I have it open my PDF reader.  Now, Firefox wants to download it.   </p><p>Can you guys stop screwing with the settings every time you update the browser?  It's no wonder why Firefox is losing users. </p>


created: 2021-11-05T13:45:14-07:00
updated: 2021-11-05T14:49:43-07:00
title: New version sucks!
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456938;
creator: tracylynne48313
content:
<p>So today, November 5, 2021, I did the Firefox update and it has changed all my options in the Setting to everything Firefox.  Horrible!!  I want my homescreen to be <a href="http://www.bing.com" rel="nofollow">www.bing.com</a>, yet when I go into Settings there is NO WAY to get the damn check mark off the "Always check to see if Firefox is your default browser."  At the top of the damn Settings - General page there is also a system warning stating "Your browser is being managed by your organization"  What organization?!!!!!!  I am using my personal laptop, so there is no "organization" set up NOR HAVE I EVER GIVEN ANYONE ASSOCIATED AT FIREFOX TO ACT AS MY PERSONAL REPRESENTATIVE.   </p><p>Who is the IDIOT that is FORCING everyone else to only use Firefox as a default search engine!  Who is just screaming "I am a dictator and I need to be slapped!"  Fix this issue and SOMEONE AT FIREFOX better may damn sure that someone is not hijacking my computer or anyone else's personal computer!   </p><p>I will notify every damn new media organization if that damn "...being managed by your organization" is NOT removed immediately!  Firefox needs to vet people better so no one is acting like some damn self-appointed "MASTER OF ALL" organization! </p>


created: 2021-11-05T13:13:21-07:00
updated: 2021-11-05T13:13:21-07:00
title: Delete Firefox Account I no Longer have Email Access to
tags: mac-os;desktop;sync;firefox-940;firefox-9401;
product: firefox
topic: sync
locale: en-US
creator: dfsalazar
content:
<p>I recently changed jobs and my old work email address is now closed. I had originally created the account using my personal gmail account, but changed the primary email to my old work email. Now I cannot create a new Firefox Sync account using my personal gmail since it is tied to this defunct Sync account. I can log in with the email and password, but it won't let me change any settings with my account without a verification code. I called a friend at my old work and there is no way for them to temporarily reactivate my email account. </p><p>Is there any way that I can get this account deleted without the verification code? I don't care if the data is lost. I wanted to start over from scratch anyways. I can view my profile data through the support page, but when I click on the delete account option, it continues to ask for the verification code. If there is a way on the back end to completely delete it, I would appreciate it. </p>


created: 2021-11-05T13:09:24-07:00
updated: 2021-11-05T14:55:20-07:00
title: cannot update firefox
tags: desktop;download-and-install_1;windows-10;firefox-940;
product: firefox
topic: download-and-install
locale: en-US
answers: 1456939;
creator: danielnewman125
content:
<p>Firefox was unable to update, so I downloaded a firefox installer. The installer does not run </p>


created: 2021-11-05T12:58:55-07:00
updated: 2021-11-05T14:14:05-07:00
title: Firefox install turned my videos to html documents
tags: windows-7;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456916;1456930;1456932;
creator: simpleman2
content:
<p>Just installed Firefox and it turned all my .webm videos and .PDF files into Firefox HTML Documents.  This is totally unacceptable, how can this browser be released to the public this way. I need access to the videos for editing for work. Our software will not recognize HTML documents as videos.....gee, there's a surprise. Now, my manager is giving me a hard time for installing Firefox, since the preferred browser that we're suppose to use is Google Chrome. He's telling me I need to get this resolved because they're not going to pay for our IT guy to come in and fix it. I've always used Firefox in the past and never had this problem until I reinstalled the Windows operating system and reinstalled Firefox.  How do YOU fix this, I need the videos back in their true format. </p>


created: 2021-11-05T12:42:56-07:00
updated: 2021-11-05T12:49:57-07:00
title: Version 94 looks different
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456903;
creator: roobrie311
content:
<p>Hi just loaded v94 and the colors on top sections are shades of purple.  Can I get back v93.x look? </p><p>Thanks </p>


created: 2021-11-05T11:59:53-07:00
updated: 2021-11-05T16:13:21-07:00
title: My duckduckgo in Firefox suddenly switched ot Danish; how do I return to English?
tags: desktop;other;needsinfo;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456907;1456923;1456949;
creator: absenggroup
content:
<p>Answer the above question </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-11-05T11:56:06-07:00
updated: 2021-11-05T11:56:06-07:00
title: What about network.dns.http3_echconfig.enabled
tags: linux;desktop;privacy-and-security_1;firefox-940;
product: firefox
topic: privacy-and-security
locale: es
creator: agdl
content:
<p>Hi everyone </p><p>I was looking on <em>"about:config"</em> to enable ECH option, when I saw this other option so similar: <em>network.dns.http3_echconfig.enabled = (false)</em> </p><p>I have been looking for information on Internet about this but I have not found anything. </p><p>You could help me? </p><p>Thanks in advance. </p>


created: 2021-11-05T11:53:54-07:00
updated: 2021-11-05T11:53:54-07:00
title: startup crash firefox 94.0 on ubuntu 20.04
tags: linux;desktop;fix-problems;escalate;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: nw010101
content:
<p>Firefox 94.0 crashes on startup, see for ex bp-3c45baeb-9cc8-4b9b-aedc-0a5030211105. It starts with -safe-mode but not if I disable all extensions. Ubuntu 20.04 on 10 year old Dell T3400. </p>


created: 2021-11-05T11:25:38-07:00
updated: 2021-11-05T12:01:33-07:00
title: icone shortcuts della nuova tab troppo piccole
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: it
answers: 1456877;1456879;
creator: BurroDiCacao
content:
<p>My new tabe page changed, maybe there's been an update? Anyway, the icons i use as shortcuts are now way too small, i can barely seem them and they leave an empty space all around, there's a way to have it back like before? </p><p>La mia tab nuova pagina è cambiata, c'è stato un aggiornamento? Comunque, le icone della newtab sono troppo piccole, a malapena le vedo e lasciano uno spazio vuoto intorno, c'è un modo per rimetterle come prima? </p>


created: 2021-11-05T11:21:35-07:00
updated: 2021-11-05T12:56:01-07:00
title: Unable to open my accounts on my online banking
tags: windows-7;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456908;
creator: cnilsen1
content:
<p>Just recently when I open my bank and check my accounts, the accounts will not open and a note at the top of the page says page is slowing down fire fox, to speed up browser stop the page, then it shows a stop button, I hit the stop button, my accounts still don't open. What is happening. </p>


created: 2021-11-05T11:20:29-07:00
updated: 2021-11-05T11:20:29-07:00
title: Pasword
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: es
creator: drdolcet
content:
<p>Donde se guardan los password de las páginas / programas que lo solicitan ? Como se pueden borrar / eliminar ? Thk’s </p>


created: 2021-11-05T11:19:15-07:00
updated: 2021-11-05T13:05:08-07:00
title: Synced bookmarks aren't showing in bookmarks menu, only show under Manage bookmarks/Library
tags: desktop;download-and-install_1;firefox-940;
product: firefox
topic: download-and-install
locale: en-US
answers: 1456919;
creator: BamaKeifer
content:
<p>I installed Firefox to a new laptop and tried syncing my old laptop bookmarks and settings.  It first synced with the Firefox app on my phone, then the old laptop.  The problem is that only the bookmarks from the phone app are showing in the bookmarks menu of the new laptop. (Main Menu &gt; Bookmarks)  I found all the folders and bookmarks from the old laptop bookmarks menu when I clicked Manage bookmarks at the bottom of the new computer's bookmarks menu. (Main Menu &gt; Bookmarks &gt; Manage bookmarks) How do I get all my folders and bookmarks to show in the actual bookmarks menu instead of going through all these steps to get to them? </p>


created: 2021-11-05T11:10:08-07:00
updated: 2021-11-05T11:10:52-07:00
title: Ausencia de colores celestes o azules?
tags: linux;desktop;customize;firefox-940;
product: firefox
topic: customize
locale: es
answers: 1456865;
creator: yhojann.aguilera
content:
<p>Porqué en la nueva funcionalidad de colores nativos de firefox hay una ausencia completa de colores celestes pero hay por lo menos tres tonalidades de rosado? discriminación? </p>


created: 2021-11-05T11:03:47-07:00
updated: 2021-11-05T12:56:35-07:00
title: Secure Connection Errors
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
answers: 1456909;
creator: ddew19
content:
<p>I am having lots of problems that I never had before with websites that I could always get to. Now I get not secure errors all the time. I can access these websites from other browser with no problem. What has Firefox changed to cause this problem? Firefox is getting very hard to use. </p>


created: 2021-11-05T10:47:23-07:00
updated: 2021-11-05T10:48:16-07:00
title: Pdf saving
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456861;
creator: hasnainrakha58
content:
<p>Hi, i hope you are fine. So i was just saving a pdf of a site now there is very good option provided by firefox known as format(ORIGINAL/SIMPLIFIED) for the pdf but that option appears sometime and sometime it dosent as u can see in pic 1 it is showing the pdf format you want to save but i opened that page again that option disappeared similarly for other pages it appears sometime and sometime it dosent. </p><p><br> Link for pic1 <a href="https://ibb.co/7vXC9dB" rel="nofollow">https://ibb.co/7vXC9dB</a> link for pic2 <a href="https://ibb.co/vvZSdMr" rel="nofollow">https://ibb.co/vvZSdMr</a> </p>


created: 2021-11-05T10:40:12-07:00
updated: 2021-11-05T10:40:12-07:00
title: Acceso a página
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: es
creator: amparoehs
content:
<p>Requiero ayuda para poder ingresar al sitio de mi banco. Extrañamente no puedo acceder a través de Mozila, pero desde otro navegador si. Desde nov.3 estoy recibiendo el mensaje "Additional security check is required" y no he logrado la conexión nuevamente </p>


created: 2021-11-05T10:01:20-07:00
updated: 2021-11-05T10:01:20-07:00
title: password issue
tags: linux;desktop;sync;privacy-and-security_1;escalate;verificationemail;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
creator: linuxexpert
content:
<p>I have been a longtime user of Firefox Sync. </p><p>I can login to my account.  My system 'remembers' my password.  All of my email addresses are current, but I do not want to reset my account. </p><p>Again, I can login to my account page, but I cannot change my password.  When I attempt to, it says that the Current Password is incorrect.  I now have a Yubi Key, and want to change my Firefox Account password to the OTP (static) on my key. </p><p>So, I logged into my account to send this email.  If I click on Log In on my account page, I can.  But I cannot change my password. </p><p>Can you help? </p><p>Please &amp; Thank you, Tony DeNardo </p>


created: 2021-11-05T09:39:43-07:00
updated: 2021-11-05T10:17:30-07:00
title: Supposed update removed all bookmarks
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1456851;1456853;
creator: cb
content:
<p>I've been using Firefox on a new laptop for a few days now. I didn't have an account yet, added bookmarks and all that stuff.  </p><p>Today I out of nowhere got the notification that "Firefox got updated in the background. Please restart the browser to continue". I closed Firefox, tried to reopen it and get a message saying "You are trying to start an older version of Firefox. In order to protect your data, please sign in with a new account."  (All messages freely transcripted as I didn't screenshot them).  </p><p>So here I am, browser reset, bookmarks gone and I have no idea what actually happened. I now created an account in order to at least save my bookmarks to the cloud and prevent such unnecessary loss in the future, nevertheless I'd like to know why this happened and if/how this can be prevented? </p><p>Did Mozilla withdraw the update to version 94? </p>


created: 2021-11-05T09:27:56-07:00
updated: 2021-11-05T10:41:09-07:00
title: Firefox will not show reviews from certain sites
tags: desktop;websites;windows-10;firefox-940;firefox-9401;
product: firefox
topic: websites
locale: en-US
answers: 1456856;1456859;
creator: uglymf101
content:
<p>Since the last 3 updates I have not been able to get Firefox to display peoples reviews on certain sites like <a href="http://Cabelas.ca" rel="nofollow">Cabelas.ca</a>. when I use other browsers there is no issue. I much prefer Firefox over chrome but I have to use Chrome in order to read any reviews on products. Is this a browser issue or during the updates did something change that I am not seeing? </p>


created: 2021-11-05T09:27:10-07:00
updated: 2021-11-05T09:27:10-07:00
title: How to save about:config for a new Installation?
tags: desktop;privacy-and-security_1;windows-10;firefox-930;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Firefox_Bug_Report
content:
<p>I made a few changes to about:config. How can i save the about:config settings for a new Firefox installation? My bet is this is possible either with distribution-policies.json or with a HTML. I used Kali Linux, this operating system comes with a pre-configured Firefox installation. For example it uses a permanent darkmode with duckduckgo even while cookies are denied. It also comes with customs about:config settings like disabled telemetry. </p><p>Those are all the setting i changed and i would like to find out a permanent way to import them to Firefox, right after installaing the Browser. It's time consuming changing each setting manually after each install... </p><p>toolkit.telemetry.enabled                                                  false browser.urlbar.placeholderName                                             DuckDuckGo app.update.enabled                                                         false geo.enable                                                                 false extensions.pocket.enabled                                                  false pref.privacy.disable_button.view_passwords                                 false network.protocol-handler.external.mailto                                   false  datareporting.policy.dataSubmissionEnabled                                 false datareporting.healthreport.uploadEnabled                                   false browser.newtabpage.activity-stream.feeds.telemetry                         false browser.newtabpage.activity-stream.telemetry                               false browser.newtabpage.activity-stream.telemetry.structuredIngestion.endpoint  leer browser.newtabpage.activity-stream.telemetry.ut.events                     false browser.ping-centre.telemetry                                              false toolkit.telemetry.archive.enabled                                          false toolkit.telemetry.bhrPing.enabled                                          false toolkit.telemetry.firstShutdownPing.enabled                                false toolkit.telemetry.hybridContent.enabled                                    false toolkit.telemetry.newProfilePing.enabled                                   false toolkit.telemetry.reportingpolicy.firstRun                                 false toolkit.telemetry.server                                                   leer toolkit.telemetry.server_owner                                             leer toolkit.telemetry.shutdownPingSender.enabled                               false toolkit.telemetry.shutdownPingSender.enabledFirstSession                   false toolkit.telemetry.updatePing.enabled                                       false toolkit.telemetry.unified                                                  false toolkit.telemetry.prompted                                                 false toolkit.telemetry.rejected                                                 true toolkit.telemetry.pioneer-new-studies-available                            false experiments.activeExperiment                                               false experiments.enabled                                                        false experiments.supported                                                      false network.allow-experiments                                                  false media.peerconnection.enabled                                               false (WebRTC leaks) </p><p>If you know any more settings that shuld be disabled, please let me know! </p>


created: 2021-11-05T09:18:38-07:00
updated: 2021-11-05T09:18:38-07:00
title: Shrink UI? (zoom out)
tags: linux;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: poulios.lef
content:
<p>Is it possible to shrink firefox's UI somehow? The address/tab/bookmark bars? Like the same effect as when you zoom out a page, to be done on the bars? </p>


created: 2021-11-05T08:47:49-07:00
updated: 2021-11-05T08:47:49-07:00
title: Yahoo Email Auto fill Contact Composing emails
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: teresa-waters
content:
<p>My yahoo mail is no longer auto filling my Contacts when I compose a new email.  How do I correct this? </p>


created: 2021-11-05T08:36:17-07:00
updated: 2021-11-05T08:36:17-07:00
title: Why Does Every Firefox Update Delete My Saved Bookmarks?
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: tammied13
content:
<p>I am so SICK of this issue!! I'm NOT the only one complaining about this and yet each new update continues to do this!! This is a serious issue that needs to be a PRIORITY for Firefox to address!! STOP UPDATING until you have FIXED THIS PROBLEM!! We are FED UP with having to do this ourselves!! I've HAD IT!! THE NEXT TIME THIS HAPPENS, I'M PERMANENTLY DONE WITH FIREFOX FOREVER!! </p>


created: 2021-11-05T08:34:58-07:00
updated: 2021-11-05T12:52:30-07:00
title: Missed the notification to opt in into colorways due to plugin restoring previous session
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456905;
creator: googolRSS
content:
<p>Opened up Firefox and got the upgrade notification to opt in into colorways, but I didn't even have time to read it before the plugin "tab session manager" closed it while restoring my previous session. </p>


created: 2021-11-05T08:22:45-07:00
updated: 2021-11-05T08:22:45-07:00
title: extension updates
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: wolfdad
content:
<p>why is Firefox NOT approving extension updates and when will they???? there has been 2 updates to F. B Purity for Facebook that I can't install! this has never happened in all the years I have used Firefox and FBP. </p>


created: 2021-11-05T07:54:05-07:00
updated: 2021-11-05T15:41:44-07:00
title: Porn emails
tags: windows-7;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456917;1456940;1456950;
creator: oliviag126
content:
<p>First, I am 78 and never used porn emails.  For years, I did not receive porn emails.  Some time ago, I started to get them in my spam box.  You can't block them since they change their email address each day.  Can't Mozilla in some way block them ?  I could change my email address but so many friends and business have it. </p>


created: 2021-11-05T07:46:14-07:00
updated: 2021-11-05T07:46:14-07:00
title: Reddit performance issues and bugs
tags: desktop;fix-problems;windows-10;firefox-940;firefox-9401;
product: firefox
topic: fix-problems
locale: en-US
creator: pieter.john.schumacher
content:
<p>Hi Firefox support team, </p><p>I love your product and will continue to use it. There is only one thing that could be much better, which are major performance issues on specific cookie-laden websites such as Reddit. I'm not sure to what degree extensions influence this, but browsing Reddit on Firefox is really clunky. Loading times are unusually long, there's this weird lag when click&amp;dragging text to hightlight. Specific bug: when I write a comment, click&amp;drag newly written text, use CTRL+C and spam CTRL+V, not text is pasted, backspace stops working and no text can be written again. Currently the performance issues are the only reason why I even consider Chrome or Edge. </p><p>If you want more info on the specific setup like what extensions are on please contact me. </p>


created: 2021-11-05T07:45:50-07:00
updated: 2021-11-05T12:18:11-07:00
title: kullanılan temalar ve çeviri desteği
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: tr
answers: 1456890;
creator: elviranarmina
content:
<p>-Çeviri konusunda problem yaşıyorum. ne kadar uğraşsam da bir türlü çeviri yapmıyor firefox tan gidip operadan bakmak sorunda kalıyorum. -Bir diğer konu da sayfa içerisindeki  renkler , ben genelde gece çalışan biriyim ve bu sayfalardaki beyaz renk ben çok fazla gözümü yoruyor bu konudaki desteklerinizi bekliyom. -Onun dışında kimse firefox sevgimizi sorgulamasın... -Web 3.0 ilgli düşünce geliştirmelerinizi de bilmeyi çok çok isterdim. </p>


created: 2021-11-05T07:27:02-07:00
updated: 2021-11-05T13:06:37-07:00
title: saved data
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456920;
creator: mimigatt
content:
<p>Yesterday, Firefox was crazy slow.  I looked for solutions and it recommended to uninstall/ re-install.  It SAID that I wouldn't lose my browsing data files etc.  I have a folder on my desktop with the files but they didn't transfer over.  Now what? </p>


created: 2021-11-05T07:13:29-07:00
updated: 2021-11-05T07:13:29-07:00
title: Bad Graphics On Mac Catalina
tags: mac-os;desktop;websites;firefox-940;
product: firefox
topic: websites
locale: en-US
creator: tightpurchaser
content:
<p>I am still debugging as my former three threads suggest.  However, on my Mac Catalina every website I view has a barebones look, too much white where there should be colors and pictures.  After the last Firefox update I thought that I would see the problem remedied.  What could be wrong?  I just disabled the two plugins I have, which Firefox imported from its setup on my Windows 7.  Thank you.  On some sites drop down menus do not work.  In fact, I cannot check the box below, "Email me when someone answers..." </p>


created: 2021-11-05T07:03:11-07:00
updated: 2021-11-05T07:48:10-07:00
title: Question regarding Mozilla's new add-on policies
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1456826;
creator: Myzel394
content:
<p>Dear Sir or Madam, </p><p>I am writing to you because of Mozilla's new add-on policies. I am especially focusing on the point: Encryption – standard, in-browser HTTPS – is now always required when communicating with remote services. In the past, this was only required when transporting sensitive information. While I am supporting this new rule, I would like to ask, if there is any chance to be excluded from this policy. I am the developer of Domain Country, an add-on which allows you to retrieve the geographical information (and other data) about a given domain. To retrieve this data, Domain Country uses the API <a href="https://ip-api.com/" rel="nofollow">https://ip-api.com/</a>. Unfortunately, this API requires a paid key to be accessible via HTTPS (Example URL: <a href="https://ip-api.com/json/mozilla.org" rel="nofollow">https://ip-api.com/json/mozilla.org</a>). While I am very frustrated about this solution, I still decided to implement it, because I could not find another free API service. To still ensure that users are protected against Man-in-the-middle-attacks, I decided to manually validate the data after it is received (the code for Domain Country is open-source. This is the line, I'm talking about: <a href="https://github.com/Myzel394/domaincountry/blob/master/src/apis/fetchDomainInformation.ts#L94" rel="nofollow">https://github.com/Myzel394/domaincountry/blob/master/src/apis/fetchDomainInformation.ts#L94</a>). Domain Country will also be continuously updated to ensure the user's safety. As a student with only low income it is also impossible for me to pay for <a href="https://ip-api.com/" rel="nofollow">https://ip-api.com/</a>. </p><p><br> I hope you understand my problems and consider excluding Domain Country from the new add-on policy. </p>


created: 2021-11-05T06:46:26-07:00
updated: 2021-11-05T06:46:26-07:00
title: Syncing history
tags: desktop;sync;windows-10;firefox-940;
product: firefox
topic: sync
locale: en-US
creator: mikeoc
content:
<p>I have Firefox on three devices. for some reason the history file on my primary device got wiped. I need to restore this from on of my other devices. </p>


created: 2021-11-05T06:35:50-07:00
updated: 2021-11-05T13:08:40-07:00
title: Firefox windows randomly stops even trying to load anything
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456815;1456921;
creator: ghoshvictor215
content:
<p>At seemingly random times Firefox will suddenly stop even attempting to load websites. I will be using it just fine and then all the sudden when I put a new address or search in the address bar and hit enter,  it will do nothing. If I hit refresh it will do the refreshing animation for about 1/4 of a second and stop without loading anything. I usually keep multiple windows of Firefox open during the week and clear them on Friday and the problem happens on every one of them when it happens to one. It forces me to switch to Edge for about 10 minutes when the problem suddenly fixes itself and I can switch back to Firefox. This happens ever couple of hours and it's really getting to me but I have no clue why it's happening. </p><p>Any ideas? </p>


created: 2021-11-05T06:13:31-07:00
updated: 2021-11-05T06:32:48-07:00
title: Right click Menus and Bookmark folders spacing
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456810;
creator: Haruna
content:
<p>Hi, I've just spent all day trying to follow all the different suggestions here regarding these issues. Adding all sorts of things to the userChrome CSS but 95% of the suggestions have no effect at all [I'm seriously non-technical, so I have no idea if I'm doing it correctly though...probably not] The only thing that I can change is the Tab Height...nothing else changes regardless of what numbers I put in there.  The only way I've been able to make the Bookmarks folders usable at all is to enable Compact mode via about:config. But that actually makes it way too compact now...from one extreme to the other. At least it's usable now...so not the end of the world, but the right click menu still has way too much space between every entry [Compact mode made no difference to that at all]. I don't know how to make a screenshot of those menus :) so I took a couple of pics of the screen...can someone please show me what to add to the CSS file to make these ridiculously big spaces between the menu items way smaller...like they used to be before this Proton came in? I tried tons of things that people said to add to the CSS to fix this menu spacing thing but none of them changed anything.  I'll include the CSS file that I have below. Thanks a lot </p><p>ps: for some reason the pics always come out sideways here  </p><p><br> </p><p>/* Source file <a href="https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom.css" rel="nofollow">https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom.css</a> made available under Mozilla Public License v. 2.0 See the above repository for updates as well as full license text. */ </p><p>/* Modify to change window drag space width */ /* Use tabs_on_bottom_menubar_on_top_patch.css if you have menubar permanently enabled and want it on top </p> <ul><li>/ </li></ul> <p>/* IMPORTANT */ /* Get window_control_placeholder_support.css Window controls will be all wrong without it. Additionally on Linux, you may need to get: linux_gtk_window_control_patch.css </p> <ul><li>/ </li></ul> <dl><dd>root{ --uc-titlebar-padding: 0px; } </dd></dl> <p>@media (-moz-os-version: windows-win10){ </p> <dl><dd>root[sizemode="maximized"][tabsintitlebar]{ --uc-titlebar-padding: 8px } </dd></dl> <p>} </p> <ol><li>toolbar-menubar[autohide="true"] &gt; .titlebar-buttonbox-container, </li><li>TabsToolbar &gt; .titlebar-buttonbox-container{ </li></ol> <p>position: fixed; display: block; top: var(--uc-titlebar-padding,0px); right:0; height: 36px; } /* Mac specific. You should set that font-smoothing pref to true if you are on any platform where window controls are on left */ @supports -moz-bool-pref("layout.css.osx-font-smoothing.enabled"){ </p> <dl><dd>root{ --uc-titlebar-padding: 0px !important } </dd></dl> <p>.titlebar-buttonbox-container{ left:0; right: unset !important; } } </p> <dl><dd>root[uidensity="compact"] #TabsToolbar &gt; .titlebar-buttonbox-container{ height: 24px } </dd></dl> <ol><li>toolbar-menubar[inactive] &gt; .titlebar-buttonbox-container{ opacity: 0 } </li></ol> <ol><li>navigator-toolbox{ padding-top: var(--uc-titlebar-padding,0px) !important; } </li></ol> <p>.titlebar-buttonbox-container &gt; .titlebar-buttonbox{ height: 60%; } </p> <ol><li>titlebar{ </li></ol> <p>-moz-box-ordinal-group: 2; -moz-appearance: none !important; --tabs-navbar-shadow-size: 0px; } </p><p>.titlebar-placeholder, </p> <ol><li>TabsToolbar .titlebar-spacer{ display: none; } </li></ol> <p>/* Also hide the toolbox bottom border which isn't at bottom with this setup */ </p> <ol><li>navigator-toolbox::after{ display: none !important; } </li></ol> <p>@media (-moz-gtk-csd-close-button){ .titlebar-button{ -moz-box-orient: vertical } } </p><p>/* These exist only for compatibility with autohide-tabstoolbar.css */ toolbox#navigator-toolbox &gt; toolbar#nav-bar.browser-toolbar{ animation: none; } </p> <ol><li>navigator-toolbox:hover #TabsToolbar{ animation: slidein ease-out 48ms 1 } </li></ol> <p>/* Source file <a href="https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css" rel="nofollow">https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css</a> made available under Mozilla Public License v. 2.0 See the above repository for updates as well as full license text. */ </p><p>/* Menubar on top patch - use with tabs_on_bottom.css */ /* Only really useful if menubar is ALWAYS visible */ </p> <dl><dd>root{ --uc-window-control-width: 0px !important } </dd></dl> <ol><li>navigator-toolbox{ padding-top: calc(24px + var(--uc-titlebar-padding,0px)) !important } </li></ol> <ol><li>toolbar-menubar{ </li></ol> <p>position: fixed; display: flex; top: var(--uc-titlebar-padding,0px); height: 24px; width: 100%; overflow: hidden; } </p> <ol><li>toolbar-menubar &gt; .titlebar-buttonbox-container{ height: 24px; order: 100; } </li></ol> <ol><li>toolbar-menubar &gt; [flex]{ flex-grow: 100; } </li><li>toolbar-menubar &gt; spacer[flex]{ </li></ol> <p>order: 99; flex-grow: 1; min-width: var(--uc-window-drag-space-width,20px); } </p> <ol><li>toolbar-menubar .titlebar-button{ padding: 2px 17px !important; } </li></ol> <ol><li>toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px } </li></ol> <p>/* TABS: height */*|*:root { --tab-toolbar-navbar-overlap: 0px !important; --tab-min-height: 24px !important; --tab-min-width: 80px !important; </p> <ol><li>tabbrowser-tabs { </li></ol> <p>width: 100vw !important; } </p> <ol><li>main-window:not([chromehidden*="toolbar"]) #navigator-toolbox {padding-bottom: var(--tab-min-height) !important;} </li></ol> <p>.tab-background { border-radius: 8px 8px 0px 0px !important; border-image: none !important; } .tab-line { display: none; } </p><p>.tab-close-button { color: red!important; } </p> <ol><li>nav-bar{ height:20px; } </li></ol> <p>/*** Tighten up drop-down/context/popup menu spacing ***/ </p><p>menupopup &gt; menuitem, menupopup &gt; menu { </p><pre> padding-block: 4px !important; </pre> <p>} </p> <dl><dd>root { </dd></dl> <pre> --arrowpanel-menuitem-padding: 4px 8px !important; </pre> <p>} </p>


created: 2021-11-05T06:12:05-07:00
updated: 2021-11-05T06:12:05-07:00
title: How can I add a shortcut to a local html file to top sites?
tags: linux;desktop;tabs;firefox-940;
product: firefox
topic: tabs
locale: en-US
creator: lineinthesand2
content:
<p>I used to have shortcuts to local html files (local software documentation in html format) in new tabs I open. Now with FF94, this is not possible anymore, file:/// urls are not allowed there under any circumstances. I searched extensively for solutions, but the only thing I found was that I can add exceptions to enable certain <em>webpages</em> to open local files. But I <strong>don't</strong> want to open the local files from any <em>webpage</em> at all but from the <strong>start page</strong> I get in a <strong>new tab</strong> (<strong>top sites</strong>). How can I add such an exception for "top sites"? </p><p>Please help, I'm desperate! </p><p>See also this long standing bug report: <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1496802" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1496802</a> </p>


created: 2021-11-05T06:06:56-07:00
updated: 2021-11-05T15:38:33-07:00
title: Can no longer log in to my online bank since latest FF browser
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1456922;1456936;1456948;
creator: clutch
content:
<p>This issue seems to have started since the latest FF update.  I can no longer log into my bank (5/3) using FF.  On <strong>any</strong> of my PCs using FF.  I have cleared my cache, cookies, etc.  I called the bank and they said it is my browser.  The rep recommended I try another browser; so I did. If I use MS Edge, I can log in with no issues.  But I don't like using Edge for various reasons.  I want to stick with FF. Has anyone else had this issue with FF?  Any one have any remedies that I might not have already tried? </p>


created: 2021-11-05T05:37:35-07:00
updated: 2021-11-05T05:55:04-07:00
title: Aktualizace na FF94
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: cs
answers: 1456805;
creator: pecim
content:
<p>Dobrý den, po instalaci aktualizace na FF94.0.1 se mi kolem celého okna programu objevil nevzhledný zelený okraj. Dá se nějak odstranit nebo aspoň změnit jeho barvu na jinou? Přikládám print screen, i když na obrázku není příliš zřetelně vidět. Děkuji za pomoc a odpověď. PC </p>


created: 2021-11-05T05:17:56-07:00
updated: 2021-11-05T05:17:56-07:00
title: cancel relay
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
creator: davidfbarton
content:
<p>Hi MFirefox </p><p>I'd like to cancel relay.  I have been having problems with getting logged onto sites that I need quickly.  This morning Norton would not let me on to see my privacy report. </p><p>Please tell me how to delete/cancel relay. </p><p>Thanks, Davidfbarton@frontier.com </p>


created: 2021-11-05T05:15:36-07:00
updated: 2021-11-05T05:15:36-07:00
title: Twitch started to buffer horribly after latest two updates
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: Wolkalak
content:
<p>Twitch started to buffer like crazy, some streams buffer every other second, thing started a few days,maybe a week or two ago, i remember FF updating right before this issue started, how can i fix it? I already did all the suggestions i could find on the interned, even worked FF in a troubleshot mode to see if it was one of the extensions but it still buffered twitch streams. Twitch works perfectly fine on chrome thou...... </p>


created: 2021-11-05T04:33:12-07:00
updated: 2021-11-05T04:34:37-07:00
title: "Remember this decision" for pfx - how to set unchecked as standard via GPO
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: t.hirtl1
content:
<p>Hi, </p><p>i want to standard uncheck the checkbox "Remember this decision" for pfx certificates. We use several certificates on one specific website and if the user forgets to uncheck, he'll panic because of the missing window that contains the other certificates. The key security.remember_cert_checkbox_default_setting under about:config works,... unfortunately I'd like to rollout the setting for the whole company,..... and the Dword reg key "HKEY_LOCAL_MACHINE\Software\Policies\Mozilla\lockPref\security.remember_cert_checkbox_default_setting" set to "0" seems to have no effect on the setting after reboot... </p><p>I appreciate your help. </p><p>Installed FF version is 91.3.0esr </p><p>Kind regards Tom </p>


created: 2021-11-05T04:25:15-07:00
updated: 2021-11-05T04:26:36-07:00
title: PDF opening problem
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: pcwojtal
content:
<p>Hello, </p><p>I recently installed the newest version of Firefox. Under Applications, I have PDF downloads set to "Save File." When I download a PDF, it saves it to my downloads folder. However, when I then try to open a PDF (any PDF in my computer, not just the one just downloaded), it opens in the Firefox browser. I then have to right click on it and choose "Open in Adobe." This process repeats EVERY TIME I download a PDF from Firefox (which I do almost every day). And before you ask, I already checked my computer settings, which have Adobe as my default program for opening PDFs. The opening-in-browser problem still occurs every time I download from Firefox. </p><p>Please let me know how to resolve. Thanks! </p>


created: 2021-11-05T04:05:29-07:00
updated: 2021-11-05T04:05:29-07:00
title: Prevent firefox from sharing darkmode with websites
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: pt-BR
creator: jerfeson
content:
<p>I noticed that in the last updates for some reason firefox has shared my darkmode setting with everything that is website, and this is extremely annoying, the darkmode I use only in places that I stay for a long time, in the others I keep the original theme of the site that for me is much more comfortable than a boring black theme that makes me have to force my eyes to try to see a little white dot in a black universe without any kind of work. </p><p>I would like to know how to stop my firefox dark mode from being shared with websites, or stop firefox from modifying the website's css whatever to put an end to this shit. </p><p>because at no time have I asked you to share my browser configuration with the sites I access. </p>


created: 2021-11-05T03:07:10-07:00
updated: 2021-11-05T12:50:57-07:00
title: Missing text, or gibberish in Firefox
tags: windows-7;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456799;1456816;1456825;1456904;
creator: rogodefa
content:
<p>Running Windows 7, x32 with latest Firefox version. Things I've tried: </p><p>- PC restart(ofc) - updating video card drivers(no new updates) - refreshing Firefox - reinstalling Firefox(even when uninstalling/installing, the installation windows contain that small font gibberish) - every option in compatibility menu - running Firefox as administrator </p><p>Second option box should be "use hardware acceleration when possible", which I unchecked, but it did not help. Other browsers work just fine. Can't automatically get Firefox troubleshooting information, I've tried to do it in this broken Firefox and what is supposed to be "get troubleshooting information" button gives me a dropdown menu with some more gibberish options, which do nothing when clicked. Can't get it manually, because it would be in gibberish. </p>


created: 2021-11-05T02:32:19-07:00
updated: 2021-11-05T02:32:19-07:00
title: UNKNOWN ISSUER PROBLEM
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: son_ay_03
content:
<p>Hi, I have experience "unknown issuer problem" for 3 months in only Youtube and Google. I was solving this with some regedit changes and every time I open my computer I have to change the value of one property in regedit. But I formatted my laptop and I cannot find where the property is. I tried to make "security.enterprise_roots.enabled" true and it solves my error problem but now Google and Youtube extremely slow and sometimes Youtube just keep loading for forever. I can accept to find the regedit property. I don't want to change my browser but if the issue cannot be solved, I have to. Thanks. </p>


created: 2021-11-05T02:14:27-07:00
updated: 2021-11-05T06:38:17-07:00
title: I have lost the codes and the authentication app PLEASE HELP
tags: desktop;sync;
product: firefox
topic: sync
locale: it
answers: 1456791;1456792;1456811;
creator: petrelliandrea200+
content:
<p>I have lost the codes and the authentication app I have both the email and the password but I cannot log in as I do not have the codes and I cannot pass the authenticator verification. If the account cannot be recovered is there a way to have the account deleted so that it can be recreated? <strong>PLEASE HELP</strong> </p>


created: 2021-11-05T02:04:23-07:00
updated: 2021-11-05T02:33:38-07:00
title: Contraseñas guardadas desaparecidas
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: es
answers: 1456776;1456782;
creator: siestaeslamia
content:
<p>Uso Firefox sin iniciar sesión. Mis contraseñas estaban correctamente guardadas siempre, y siempre he podido acceder a ellas en el apartado de Seguridad de los Ajustes.  A raíz de actualizar Firefox ayer, ese apartado está vacío. No muestra ninguna contraseña. Pero lo extraño es que están guardadas porque me las autocompleta cuando entro en las webs con el login.  Uso una contraseña maestra la cual introduzco, pero sigue sin aparecer la información.  No sé cómo hacer para verlas de nuevo.  He reiniciado Firefox e incluso el PC. Y no aparecen. </p>


created: 2021-11-05T01:55:39-07:00
updated: 2021-11-05T01:55:39-07:00
title: please watch the video - udemy problem while watching videos in speed
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: fidi_sh
content:
<p><a href="https://www.youtube.com/watch?v=SmYQIzg8c8I" rel="nofollow">https://www.youtube.com/watch?v=SmYQIzg8c8I</a> </p>


created: 2021-11-05T01:54:10-07:00
updated: 2021-11-05T05:15:22-07:00
title: Logins and Passwords
tags: desktop;customize;windows-10;feature-request;firefox-930;
product: firefox
topic: customize
locale: en-US
answers: 1456800;
creator: sharpe425
content:
<p>In the Logins and Passwords settings, you used to be able to "show" at the logins and now there is only an option to copy. This"show" option helped if I was getting my password from the desktop for another device, or setting up a device. Please bring this option back. </p><p>I would like to be able to take  a short look at the pw's without copying and pasting them into some random page to see what they are.  That seems a lot less secure. </p><p>Thanks </p>


created: 2021-11-05T01:53:30-07:00
updated: 2021-11-05T01:53:30-07:00
title: Unable to override webpage colors since update
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: baaramewe
content:
<p>Since I updated to version 94.0.1, I am no longer able to override website colors with the colors I choose.  Can you please fix this soon?  The bright white backgrounds are killing me.  Thanks. </p>


created: 2021-11-05T01:40:04-07:00
updated: 2021-11-05T01:40:04-07:00
tags: mac-os;desktop;tabs;firefox-940;firefox-9401;
product: firefox
topic: tabs
locale: en-US
creator: ArtsyArty
title:
What happened to the ability to open a start window and subsequent tabs with a blank page? Please return that option if it is no longer available. Thanks!

content:
<p>What happened to the ability to open a start window and subsequent tabs with a blank page? Please return that option if it is no longer available. Thanks! </p>


created: 2021-11-05T00:59:42-07:00
updated: 2021-11-05T00:59:42-07:00
title: urlbar selected text background color
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: mackeev1
content:
<p>I'm trying to add some code to my userChrome.css file that will change the color of selected-text background in the URL bar.  I've found the following: </p> <ol><li>urlbar-input::selection { </li></ol> <pre>    background-color: rgb(0, 0, 0) !important; /* I want the highlight background color to be black */   } </pre> <p>But it has no effect in FF 94.0.1. </p>


created: 2021-11-05T00:59:38-07:00
updated: 2021-11-05T05:18:24-07:00
title: unable to restore lost bookmarks
tags: windows-7;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
answers: 1456801;1456802;
creator: burtjaffe
content:
<p>My firefox session was closed while I was away from my computer -- i do not know why. When i restarted firefox my previous session was restored but all my bookmarks had disappeared.  I followed the procedure to restore from the auto backups and found 15 backup files from various days. I tried to restore the most recent but got  a message "Unable to restore backup file". what could cause this and is there any way to recover the backup bookmark file(s)? </p>


created: 2021-11-05T00:43:06-07:00
updated: 2021-11-05T01:01:10-07:00
title: Problemi caricamento pagina
tags: mac-os;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: it
answers: 1456765;1456767;
creator: alessandro.panucci
content:
<p>Buongiorno, ho installato da diverso tempo firefox su imac e riscontro il seguente problema: </p> <ul><li>  mancato caricamento delle immagini unicamente sul sito <a href="http://gazzetta.it" rel="nofollow">gazzetta.it</a>. </li></ul> <p>Se navigo lo stesso sito da Safari il problema non si verifica. Attualmente ho installata la versione 94.0.1 (64 bit) con sistema operativo macOS Catalina 10.15.7. </p><p>Saluti Alessandro </p>


created: 2021-11-05T00:15:58-07:00
updated: 2021-11-05T00:15:58-07:00
title: Default color scheme
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: gfajdi
content:
<p>Hello everybody, </p><p><br> My FF color scheme somehow got changed, as you can see from the attached image. Instead of the colour being dark blue for the background of highlighted text, it is now azure, I guess. I vaguely remember FF randomly offering me to change the colours scheme and I must've clicked something wrong. How can I get the default scheme back? </p>


created: 2021-11-05T00:09:28-07:00
updated: 2021-11-05T00:18:35-07:00
title: Repeated request for upgrade?
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1456761;
creator: eehrenh
content:
<p>I am getting notice that a new version is available. I download it. Each time I open Firefox it gives me the same message. The version does not change (93.0 64-bit). </p><p>Any advice? </p>


created: 2021-11-04T22:41:05-07:00
updated: 2021-11-04T22:55:07-07:00
title: Virtual keyboard not coming up in tablet mode of laptop after windows 11 update
tags: desktop;customize;windows-10;firefox-940;firefox-9401;
product: firefox
topic: customize
locale: en-US
answers: 1456754;
creator: adrot007
content:
<p>Except Firefox browser whenever I'm in a tablet mode and click on a text field the virtual keyboard comes up in edge, chrome.  </p><p>I'm using lenovo yoga 2in 1 tablet. I've already tried running the firefox with all themes and add-on disabled, no luck. </p><p>We are group of 30 and i know 10 more people who are running firefox with windows 11 on 2in1 laptops and facing the same issue. (keyboard will not come up if we click on search bar, or any item where text imput is required) </p><p>Issue is only present in tablet mode and prior to windows 11 update everything was working fine. </p><p>Please let me know if any additional information is required. </p>


created: 2021-11-04T21:41:04-07:00
updated: 2021-11-05T08:19:57-07:00
title: How to repair or re-create missing profiles.ini and installs.ini files ?
tags: mac-os;desktop;download-and-install_1;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
answers: 1456756;1456757;1456785;1456786;1456831;
creator: s1s1s11
content:
<p>On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user &amp; different FF versions - the shared data you see her is NOT the same ) details here: <a href="https://support.mozilla.org/en-US/questions/1356226" rel="nofollow">https://support.mozilla.org/en-US/questions/1356226</a> </p><p>I don't see the profiles.ini and installs.ini files within the Profiles folder. I see the general format from looking at good ones in my own Profile. </p><p>Don't understand why some are "locked." </p><p>How do I re-create them using the existing Profile names, and how do I denote which to startup using (the default folder?)  Can't find any Help files to explain. </p><p>This is driving me mad, we are using the same physical computer because mine broke, so I start it up off an external drive containing my drive, then I have to shut down &amp; restart on the internal drive to work on it, but then I don't have access to my saved files or to post on the forum. </p>


created: 2021-11-04T20:53:02-07:00
updated: 2021-11-04T20:53:02-07:00
title: FYI suspicious website claiming to be firefox
tags: mac-os;desktop;websites;firefox-940;firefox-9401;
product: firefox
topic: websites
locale: en-US
creator: s.photo
content:
<p>Just wanted to let you know. this website loaded unprompted &amp; had an additional pop-up window. https://xhfuil.offermaketrip.top/ekdevedp/?utm_campaign=pEv9cTd8QNHYzqqr5UNFx2COHvnp_JE3r8uVIhm3Qww1&amp;t=main7d&amp;f=1&amp;sid=t3~5cnis3xfcvfmjtirdm0adlbi&amp;fp=jHBVKBHpLpRUnY%2BKyiLiz7Hgr8ZBth2A0mqHDkULnG8EEu9GgAtLJeEMAKQygdm9%2Bqtp%2BBaxvcDtanz6aMZRQNzVZepSJ5Zrp8iPWtF5IpghsaLH91sLmSSMlp1C7CEmPqXNxva%2FoXlkqOJRTCFvt6WfHOT3sOaTPjTNrq8N65sagZ1kxTF8sxkjEev0d2P6zd4oKv0j%2FzJm3Cr1lJp6Ud%2F2Xx52i9XAggvPycullpk8JYmm%2FNHzQugzx1KzjjGREnXFjeYnVtEzNicCy3UhZS0pxfitptBSc4GIayVL6d7wwfcDiv5ndboyvhSIjEnSeLpsrFwQXXb%2BQOhEZzfOJW2p2QXYUga08vSY%2FWfNxVgRIK%2FxKdYCbbkVdWlih3%2BWh91kWmh%2Ft3pnILPAlqwbznzyaw0htsfu4rk35Qb6fh6bNsshtSTRyxxueva4ud%2BCTFm67WGXzyWUoRcKrkLmjn3lxxCapoYcdDuuzwZXCoC9z4abFJ5USIs%2FdFIdqVFGQqz8V9D3ONN7oOyPZI2kyk%2BMvoPO8OTr%2BDQ30hJnZQ32MnZFZgzPsuA2V3w%2Bu%2BMttaxoWJUfJ3WUUt%2Fvf3jp5fcZ5seVAGU1gf1Idkou2%2F14SrtFNB7rGWuOTc4QsEmRLHWl8kXptGcFgJqc9reXZzOCmY7w9MCu5VUXeVxX%2FD83z09QahkcNyiC4za9hMeOL%2B4d1L3mbHQyYmgkr0CN4mg2mEESGf3NO0JRknYF4VdlKJCnAg4NQFDLLFfRoJQMJH0vuKXVHm4x3wN019%2F%2F5WnLBwzqc2%2BQ0CZS4UuFlS4w0JgdpXdbN6ho9p8G%2FYIYPRYWrtx2UaO55GwTPLJ0TXxPX9p2wvdSR39Dt0055kK4saiWRyFyAkHNq5uoIs9%2F6uFQbneJjgbJH%2BLitWzhkzN49y5oy6I%2BC03WqIX954tmnNLj%2B5J90QnlOLE%2Fb9VVTm%2Bbu1o9fzzN9tcd%2Byfx%2FGsJ02cSf26PTDUaI7EbTwdyOe4aLXoeagH%2FzHNY6FvmPLHWjBmImwS%2FPpKYZbMotrVsbFLNIp2ubZy6spX%2Bbav3y0G2v28YJeiNJ3VKbczP1i7inHumC1mYqiTnzkqKruid4OvMVG3j54h6JZIOQhZiEtBHdc3Uq7JQGxWBVHWGvNZ96EQx8bWHKNQDL7l5u%2FDo74Hblupv9Bi8CUaHbKA95S4C13zFDXZpWXghCsTB74Cu%2BwbOEUZ8xhLbJowWb%2Fc9TfExeT2ngSfjYHxRJqBf9XexdDL48s2xkef5LoVLGDXGDMiL0XzF%2Bi2ldN9HmJD3%2FMwt2edraR3d0eo7PH3QSqZwwjB7iYkgZlOw6Wnue78o2SETb%2Bn16T33l5G3j9andf57ZgyGhV5srYR%2FVAQW0FgbGLZFZrzu48az244ynk%2Ff3e%2BpYp5UjJ7VBMMp61gPBvRk84WbcjfnZRtbDclVrt6mE7LSAydK%2FJeuwkn4EBHbDIGavm9%2BN3A3lebiwGYaZquc3BoLnXucPjRPrhcW%2Bp6jhrmoKWMJ2eZwh8xsfUI6yFwpIOrqaezCB8zxJc5Q7Ex7Uk2CSXyUfsPtS8FV0FYNWBiPKGASQLQumXQCPYXvpYuBWVQuSdeuWcC0y5wJ15tIfhReVQfBE0yLL3lTyagVYpIhSlwqARYFzdq13nLfaujmtMHseGeQRmZ0pfJG3%2BLpfgHty5w%2FGy65p76bf74IUPPCbaHZW14S7qHaGFQIrRWrTkjHso4PbgL8m3itsq0cs8W22n06Jstq2lFQve6qetr0tlumNF0%2FR4nltqAokSyyjIc84Df7RLG2Q8wCrQmQ8Li8T7t%2FLljlQJD9youaqGPvglvINS1kg84IbxxcDWchRu7ac%2BSbOBhw8hSnUpLC9z9t7w78yj%2BOwUTzhvrtLSa%2BrYzJ%2BVZ4lkvyh7i18C3FuhMjjZ8nab5uFpj1VMQEd8x5stGdSXVRB%2B2KGLrJtlbtKqxeRw581OtrG7igQfWh5uN40P1vSdgBEA%3D%3D </p>


created: 2021-11-04T20:16:25-07:00
updated: 2021-11-05T00:22:35-07:00
title: Many websites crash their tabs
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1456762;
creator: zs081800
content:
<p>Most sites I attempt to visit cause their tabs to crash ! They load in experimental mode, yet they don't stack in typical mode with all expansions handicapped, the default subject chose, and equipment speed increase wound down.  </p><p>Model sites are like  <a href="http://google.com" rel="nofollow">google.com</a>. <a href="http://yahoo.com" rel="nofollow">Yahoo.com </a>loads briefly and afterward crashes. <a href="https://support.mozilla.org/" rel="nofollow">support.mozilla.org </a> and <a href="https://theminimilitiaapk.com/" rel="nofollow">Apple.com</a> works, as do numerous straightforward locales. </p>


created: 2021-11-04T19:05:19-07:00
updated: 2021-11-04T20:27:28-07:00
title: app to sign out and immediate sign right back in.
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1456749;
creator: jelitch
content:
<p>I used to have an APP that looked like a backward c to sign out.  It gives you 3 different time lengths to use.  Then it warns that all data will be lost.  You press the key at the bottom and signs you out and then immediately right back in.  This just disappeared. </p><p>Also where are all the apps that were grouped together I think they were under command?  I could just click on one (like the printer) and drag it to my task bar.  I can't find it either. </p>


created: 2021-11-04T18:50:22-07:00
updated: 2021-11-04T18:53:27-07:00
title: "reopen closed tab" function is missing
tags: desktop;tabs;mac-os-x-109;firefox-780;
product: firefox
topic: tabs
locale: en-US
answers: 1456743;
creator: drewwilliamson86
content:
<p>I used to have the option to "reopen closed tab" function on Firefox but it has disappeared. Any idea how to get it back? </p><p>TIA </p>


created: 2021-11-04T18:48:14-07:00
updated: 2021-11-04T18:55:37-07:00
title: mute tab function is missing
tags: desktop;tabs;mac-os-x-109;firefox-780;
product: firefox
topic: tabs
locale: en-US
answers: 1456744;
creator: drewwilliamson86
content:
<p>I used to have a speaker icon on my tabs but it has disappeared. Any idea how to get it back? </p><p>Also I lost the "reopen closed tab" function as well. </p><p>Please help with either or both of these issues. </p><p>TIA </p>


created: 2021-11-04T18:14:42-07:00
updated: 2021-11-05T01:58:16-07:00
title: Posible problema de seguridad con google.com
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: es
answers: 1456773;
creator: efectodoppler13
content:
<p>Buenas. Hace unos días estoy teniendo problemas con <a href="http://google.com" rel="nofollow">google.com</a>. Apenas busco algo en la barra me sale aviso que ven en la imagen. Ya probé quitando las extensiones, aunque ahí se vean. El firefox al día al igual que la hora. Alguna idea? </p>


created: 2021-11-04T18:14:18-07:00
updated: 2021-11-04T20:32:49-07:00
title: All screenshot options disappeared
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1456739;1456750;
creator: pedro.hoeper
content:
<p>There is no way to take screenshots in my firefox browse. It is not an option at the tool bar nor it works by pressing ctrl shift S. So, it just vanished. What happened? How can I fix it? </p>


created: 2021-11-04T17:42:33-07:00
updated: 2021-11-05T12:09:41-07:00
title: 94.0.1 - Tabs position
tags: windows-7;desktop;tabs;firefox-940;
product: firefox
topic: tabs
locale: en-US
answers: 1456736;1456882;
creator: Gummo
content:
<p>For some time, I was able to have my tabs appear below the address bar and bookmarks bar (can't remember how I did it).  However, 94.0.1 has repositioned my tabs above those bars once more. </p><p>Any idea how to fix this? </p>


created: 2021-11-04T17:08:50-07:00
updated: 2021-11-04T17:10:25-07:00
title: Dark themes - menus don't display properly (dark text on dark background)
tags: linux;desktop;customize;firefox-940;firefox-9401;
product: firefox
topic: customize
locale: en-US
answers: 1456726;
creator: rob882
content:
<p>Using Firefox on Debian, on ChromeOS.  Set the 'dark' theme or or the new Colorways themes when the background is dark. </p><p>The menus (in the menu bar, context menus, and select drop-downs in web pages) display as dark text on a dark background, so they're barely legible.  The highlighted menu item shows as light text on a light background.  Attached an example showing the bookmark menu. </p><p>Has anyone got this?  I raised a bug in bugzilla but it's been marked as 'not reproducible', but that was on Ubuntu: <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1725987" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1725987</a> </p>


created: 2021-11-06T16:36:40-07:00
updated: 2021-11-06T16:36:40-07:00
title: The newest update (Nov. 6, 2021)
tags: desktop;bookmarks;windows-81;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: fdraskovic
content:
<p>The newest update (Nov. 6, 2021) added a "manage bookmarks" toolbar under the address bar, which shrinks my screen further. How to I get rid of it? </p>


created: 2021-11-06T16:15:19-07:00
updated: 2021-11-06T16:32:14-07:00
title: version 94.0.1 not connecting to the internet
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457214;
creator: williexb
content:
<p>Since the update today to Mozilla 94.0.1 Firefox has locked out my access from the internet on my Windows 10 computer.  Other browsers are working just fine. Do I need to drop Firefox? Or, is there a fix or update coming to address this? </p>


created: 2021-11-06T15:06:51-07:00
updated: 2021-11-06T15:12:50-07:00
title: Macbook Pro - M1 Pro showing significant energy usage
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457185;
creator: raymiller1955
content:
<p>I have the new MacBook Pro 14" M1 pro.  The battery usage is showing as "significant" going from 100% - 55% in about an hour while only using Firefox 94.0.1 the latest update. - what I've tried is deleting Firefox and downloading a fresh copy in case the migrated version had a problem - using Monterey 12.0.1 and 16G of ram.  My old 2015 MacBook Pro did not have this problem to the same extent, so for a new high performing and efficient M1 Pro chip to be draining the battery which should run for a working day is indicating a serious problem with Firefox.   While the fan has not switched on the Laptop also gets warm which doing very basic internet surfing which should not be taxing enough to heat the whole laptop. Please address this serious problem, many thanks </p>


created: 2021-11-06T14:36:39-07:00
updated: 2021-11-06T14:36:39-07:00
title: cookie
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: it
creator: moreno.mr
content:
<p>Ho impostato elimina cookie e dati dei siti web alla chiusura di firefox. Qualcuno mi sa dire perchè alcuni siti alla loro apertura, mi chiedono di accettare i cookie sebbene il loro indirizzo sia presente nel "gestire eccezioni" e il loro nome sia presente in "gestisci dati"? Sto sbagliando qualcosa? Grazie </p>


created: 2021-11-06T14:13:36-07:00
updated: 2021-11-06T16:27:22-07:00
title: customizing homepage
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1457208;1457209;
creator: tonycochran
content:
<p>I don't know if this is actually support request or just feedback . </p><p>It looks like with the most recent update that I have shit pinned my homepage that I don't want there. </p><p>I prefer it if I only had sites that I pinned and collections . </p><p>If there's an option to remove the other crap that's been added please let me know! </p>


created: 2021-11-06T14:02:00-07:00
updated: 2021-11-06T14:02:00-07:00
title: Version 94.0 does not show active window color
tags: desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: jay.moldow
content:
<p>When I upgraded to Version 94.0 the top line of the active window no longer changes color when it is active or not active. How can I fix this problem? Thanks Jay </p>


created: 2021-11-06T13:12:43-07:00
updated: 2021-11-06T13:12:43-07:00
title: How to simply turn OFF "Tabs on Top"
tags: mac-os;desktop;tips;firefox-940;
product: firefox
topic: tips
locale: en-US
creator: jmnohra
content:
<p>Hello, How can I turn OFF "Tabs on Top"? i do need the extra space on the top to move firefox window. Is there a simple click that does it? it is frustrating to fix it... as I am not a programmer or a CSS, HTML,... knowledgeable. </p><p>thank you </p>


created: 2021-11-06T12:54:17-07:00
updated: 2021-11-06T12:54:17-07:00
title: Today on my Mac I update my Firefox to 91.3.0esr (64 bit) and the tabs are in a different position
tags: mac-os;desktop;tabs;firefox-910;
product: firefox
topic: tabs
locale: it
creator: kobab95214
content:
<p>Today on my Mac I update my Firefox to 91.3.0esr (64 bit) and the tabs are in a different position. How do I change the tab position? </p>


created: 2021-11-06T12:49:17-07:00
updated: 2021-11-06T12:49:17-07:00
title: Cornice vuota intorno alla schermata in Thor browser
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: it
creator: argelo
content:
<p>La schermata del Thor Browser presenta una cornice tutto intorno che porta via spazio alle immagini (vedi allegato). Come posso eliminarla, ma senza ricorrere al comando "Visualizza a schermo intero"? </p><p>Grazie Angelo </p>


created: 2021-11-06T12:47:40-07:00
updated: 2021-11-06T12:47:40-07:00
title: print user interface
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: s_j1517
content:
<p>Earlier in the year, I changed from Firefox to Waterfox because Firefox changed the print interface from a simple to use interface to a much more complicated interface.  When I print a website page, I like to print only the required information and not waste paper.  So I like to have page number right up front not hidden 3 clicks down.  I also like to have general sizes offer in a pull down menu not having to find the size option and then erasing the option available and retyping something else.  Can the old print user interface be offered as an add-on for those of us that liked it?  Or can you cleanup the new version? </p>


created: 2021-11-06T12:44:31-07:00
updated: 2021-11-06T13:35:27-07:00
title: Version 94.0.1 crashes on opening a web page.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457159;
creator: lainslie9
content:
<p>Since installing the recent 94.0.1 upgrade (Windows 10), Firefox crashes when I open a web page--any web page that I've tried. When I click "Restart Firefox" on the Crash Reporter popup, it crashes immediately--an endless loop of crash reports. I'm sending this from Chrome because, although Firefox let me get to Mozilla Help, as soon as I went to compose a post, it crashed.  </p><p>I was already upset about the intentional change to no longer open PDFs in Acrobat. The first change--opening them in a Firefox tab--seems to have met a lot of resistance, so that the first Version 94.0 changed to downloading but not opening them (AND not letting you know that it was downloading them!). I would note that any company that lets me download statements DOES open them in Acrobat--it would be pleasant if Firefox could revert to that standard. </p><p>Since I can't use Firefox at all now, I'm taking the opportunity to test out the latest versions of the other top browsers. If one of them suits me, I'll certainly make the change, despite many years of using and advocating Firefox. </p>


created: 2021-11-06T12:39:02-07:00
updated: 2021-11-06T12:39:02-07:00
title: New version of Firefox and File menu
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: sens_lover_40
content:
<p>I still have v88 of Firefox. I was automatically upgraded a few months back to v90 I think and there was no "file edit view history bookmarks tools and help" at the TOP of my screen like it has been forever! I use my bookmarks from the top of my screen all the time, that's how i get to all my websites. I found it in the side bar (right hand side I think, which is a horrible place for that) </p><p>Before I decide to upgrade to v94 (which says is the newest version) is there a way to put the "file edit view history bookmarks tools and help" buttons back at the TOP of the page and not in the stupid hamburger menu thing. </p><p>If memory serves me correctly the startup page also didnt have the "most viewed" sites or only have 5/6 and no ability to have 16 options, is that a thing still? </p><p>I'm a basic user who hates change when nothing was wrong with how it was before for the past 20 years lol </p><p>Thanks for any assistance! </p>


created: 2021-11-06T12:08:28-07:00
updated: 2021-11-06T12:08:28-07:00
title: webcam
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: it
creator: manubriela
content:
<p>li mio laptop ha la webcam che non funziona più e abbiamo dovuto prenderne una esterna per la DAD di marzo di nostro figlio. la sentiva solo firefox. ora dopo non averla usata per mesi al bisogno anche firefox non la sente più, propone quella del laptop che non funziona.... come facciamo? il pc la webcam della trust la sente e funziona solo con skype, ma tutte le riunioni di scuola usano meet....e non va nemmeno con chrome....tutti i browser usati non la sentono... </p>


created: 2021-11-06T12:01:42-07:00
updated: 2021-11-06T15:41:21-07:00
title: INCREDIBLY slow to load pages and tab crashes
tags: desktop;other;escalate;windows-10;bug_1;firefox-940;firefox-9401;
product: firefox
topic: other
locale: en-US
answers: 1457140;1457145;1457157;1457158;1457179;1457182;1457187;1457195;
creator: BBBB1290
content:
<p>I have V94.0.1 64 bit version of Firefox. Let me start with this - I really like Firefox and all that it stands for in terms of privacy. I despise Chrome, MSIE/Edge, and Safari because of the data mining they do. </p><p>That said, I am very frustrated with Firefox performance on both my Windows PC and my Apple MacBook. I have several pinned tabs. It takes what feels like FOREVER for the pinned and other tabs to open and fully load from the previous session. In fact, some tabs, pinned or not pinned, take easily 15 -20 minutes before they fully load, if they ever load. I also have several tabs that crash all the time - TitanTV, LinkedIn, IMDB, iCloud, Cozi, YahooMail, etc. There are also times where a tab or page gets so hung that I have to close Firefox and start it again. I have uninstalled and reinstalled numerous times. I have not found any useful assistance on this support forum or with general web searches. </p><p>Can someone PLEASE help me solve this as it is way beyond annoying? </p>


created: 2021-11-06T11:41:30-07:00
updated: 2021-11-06T13:36:51-07:00
title: Problem: Firefox running ok, doesn’t crash, but freezes up some website page.
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457160;
creator: tpetr
content:
<p>Use updated Firefox as default browser on my Win10 desktop. Problem started in about 2wks: I open my cdn bank website, sign in with pw, get my banking items page, click on any item, and browser freezes, doesn’t let me open any of banking items. Now top of this page comes tiny msge: "This page is slowing down Firefox. To speed up your browser, stop this page.   Stop" Even the SignOut spot is frozen! I dont care about slower speed , I am only using that website for a couple of minutes. I have to turn off Firefox, everything else in PC works ok. I now tried MS Edge, and the same bank website works perfectly (like did before on Firefox)!!! I prefer Firefox security features, please help!!! If not, MS Edge is my default browser!!! </p>


created: 2021-11-06T11:37:47-07:00
updated: 2021-11-06T11:52:20-07:00
title: Do not own my email address
tags: desktop;sync;windows-10;firefox-940;
product: firefox
topic: sync
locale: en-US
answers: 1457131;1457132;1457134;
creator: billyd47
content:
<p>I changed email providers a few years ago from my  phone company to spectrum and lost my email account in the process. I cannot check my old email address now and cannot do anything on firefox account with a verify code via email. How can I delete my account or change my email address? When I attempt to change these on my account it sends the verify code to my old email address and I do not own that account. My email address now is [email address], [email address] or [email address]. </p>


created: 2021-11-06T11:13:52-07:00
updated: 2021-11-06T12:05:28-07:00
title: firefox browser freeze up
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457141;
creator: tpetr
content:
<p>Use updated Firefox as default browser on my Win10 desktop. Problem started in about 2wks: I open my cdn bank website, sign in with pw, get my banking items page, click on visa, and browser freezes, doesn’t let me open any of banking items. Now top of this page comes tiny msge: "This page is slowing down Firefox. To speed up your browser, stop this page.   Stop" Even the SignOut spot is frozen! I dont care about slower speed , I am only using that website for a couple of minutes. I have to turn off Firefox, everything else in PC works ok. I tried MS Edge and the same bank website works perfectly (like before on Firefox)!!! I prefer Firefox security features, please help!!! If not, MS Edge is my default browser!!! </p>


created: 2021-11-06T11:09:59-07:00
updated: 2021-11-06T13:38:32-07:00
title: problem with password clearing after reinstalling
tags: desktop;download-and-install_1;windows-10;firefox-940;
product: firefox
topic: download-and-install
locale: en-US
answers: 1457161;
creator: berentrafal
content:
<p>Good morning I have a problem after reinstalling windows 10 with passwords and bookmarks in the firefox browser. even though I had syncronized settings, I don't want to load the passwords and bookmarks I had before. thank you in advance for your help </p>


created: 2021-11-06T10:49:59-07:00
updated: 2021-11-06T13:40:36-07:00
title: Toolbar bookmark
tags: mac-os;desktop;bookmarks;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
answers: 1457162;
creator: garyjc7
content:
<p>how do I remove "most visited" bookmark from bookmarks toolbar? Right clicking and deleting does nothing. </p>


created: 2021-11-06T10:44:26-07:00
updated: 2021-11-06T15:44:50-07:00
title: https://protonmailrmez3lotccipshtkleegetolb73fuirgj7r4o4vfu7ozyd.onion/
tags: desktop;websites;needsinfo;windows-10;firefox-940;firefox-9401;
product: firefox
topic: websites
locale: en-US
answers: 1457123;1457127;1457196;
creator: bbaranowski
content:
<p>Just opened a new email a/c and trying to set up encrypted email portion.  Keep getting message Server not found?? </p>


created: 2021-11-06T10:31:19-07:00
updated: 2021-11-06T13:43:28-07:00
title: firefox keeps opening an "install update" box.
tags: desktop;download-and-install_1;windows-10;firefox-920;firefox-9201;
product: firefox
topic: download-and-install
locale: en-US
answers: 1457163;1457164;1457166;
creator: eauxvives.jj
content:
<p>Hi,  I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When  Box first appeared I attempted an update and lost all bookmarks etc. would like to know what I'm getting wrong before I go any further. Thanks, John. </p>


created: 2021-11-06T10:23:21-07:00
updated: 2021-11-06T10:23:21-07:00
title: Dismiss Shortcut
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: kemble1211
content:
<p>I can't seem to dismiss YouTube from my new Firefox Shortcuts window. I'm able to dismiss other Shortcuts. Can you help me? </p>


created: 2021-11-06T10:16:33-07:00
updated: 2021-11-06T10:16:33-07:00
title: Firefox Account inacessível
tags: linux;desktop;sync;firefox-940;
product: firefox
topic: sync
locale: pt-BR
creator: magicodati
content:
<p>Solicito ajuda com uma dificuldade de acesso a minha antiga conta firefox sync. Vou resumir a seguir o meu caso: tenho uma conta com a opção de segurança de autenticação em dois fatores ativada e meu app é o Google Authenticator. Tenho ele instalado em um iPad Air2. Recentemente houve a atualização do sistema operacional desse tablet do IOS 14 para o IOS 15. Após esse processo descobri que teria de reconfigurar o meu app de Autenticação do Google porque, por algum motivo que desconheço, todas as contas que já tinha configuradas em autenticação de dois fatores foram foram perdidas e tive de recadastrá-las. Entretanto, a do Firefox Sync eu não consigo porque também perdi minha senha de recuperação. Eu entendo que a negligência foi toda de minha parte. Li as políticas de segurança da Mozilla e entendi que o motivo é que para recuperar esse acesso preciso provar minha identidade, o que não tenho como fazer no momento pelos motivos explicados acima. Então, estou recorrendo a este canal para solicitar que a área de suporte da Mozilla possa excluir minha conta associada ao e-mail juliovarella@gmail.com e todos os respectivos dados. Assim, eu terei a chance de me cadastrar novamente com este meu e-mail (que é meu principal e-mail) pois tenho todo interesse em continuar utilizando o firefox e sincronizando os dados em todos os meus dispositivos. Não tenho problema em perder os dados já armazenados nos servidores da Mozilla, pois possuo backup de tudo. Só preciso mesmo poder me cadastrar com esse e-mail citado e voltar a sincronizar tudo. Para ter algum acesso provisório acabei cadastrando outra conta de e-mail apenas para esse acesso contingencial. Desde já agradeço pela atenção dispensada e conto com o apoio de vocês. Grato! </p>


created: 2021-11-06T10:04:08-07:00
updated: 2021-11-06T13:46:16-07:00
title: Malware
tags: desktop;other;malware;windows-8;escalate;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457169;
creator: Jack.G
content:
<p>Malwarebytes Prem. Reported malware on one of your files. </p><p>Website Blocked due to malware </p><p>IP 138.68.50.216 Port 443 Type Out bound File c:\program file\Mozilla Fire Fox Firefox.exe </p><p><br> Should I ignore it? </p>


created: 2021-11-06T09:55:10-07:00
updated: 2021-11-06T15:01:45-07:00
title: Cant Connect to Youtube.com Unless I Turn Off All My Addons How Can I Keep My Addons On?
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1457170;1457180;
creator: PatrickYoshida766
content:
<p>so I was having trouble connecting to youtube since the firefox update and on this thread <a href="https://support.mozilla.org/en-US/questions/1041886#answer-678969" rel="nofollow">https://support.mozilla.org/en-US/questions/1041886#answer-678969</a> it told me how to fix it but I have to turn off all my add ons that includes things like honey and nordvpn as well as malwarebytes and No coin. these are just addons Id rather not go without although if its nonnegotiable I guess I can. Just wondering how I can get my Addons tow work without breaking youtube </p>


created: 2021-11-06T09:50:36-07:00
updated: 2021-11-06T15:06:58-07:00
title: Update Not Working: AGAIN!
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1457171;1457184;
creator: etruscanhouse
content:
<p>Here go again... I have repeatedly asked how to disable Firefox updates as each and every update introduces errors which require many hours to resolve. The only valid answer I received indicated that only business users are allowed to prevent updates so help would not be provide. Despite me being an adult and a business I still have to waste many hours nursing another sick update. So, now once again, after update 94.01 has been forced upon me and now running noticeably slower, I have had to readjust everything back to how I want to use as the update overrides everything (which I have been told should not happen but does every time) I notice the new tab no longer allows opening into Google.  I am using 'New Tab Homepage' and 'New Tab Override' plugins. Does anyone know how to fix this update issue, or is this another error introduced by yet another dodgy update that we have to hope will be resolved at some indeterminate time? A simple way around this would not be to update, but that requires assistance that is denied. </p>


created: 2021-11-06T09:38:25-07:00
updated: 2021-11-06T10:32:34-07:00
title: Some Specific Questions About The Safety/Privacy Of The Extensions
tags: mac-os;desktop;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1457095;1457118;
creator: diot_morrocco
content:
<p><strong>I know this look a bit long but please bear with me, I believe I have some answer-worthy questions. </strong> <strong> </strong> </p><p>Hello everyone, </p><p>I searched the community to find some specific answers but I could not. I am sorry if I missed some content but I don't think so since I think my questions appear to be a bit more specific. These are: </p><p><strong>1-</strong> Extensions ask for permissions and permissions may access your information according to their descriptions explained on: <a href="https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions" rel="nofollow">https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions</a> </p><p>That's ok but extensions are updated frequently, right? So, can extensions' permission settings be changed via an update? If yes, does firefox inform us that the extension has changed it's permission settings? </p><p>I would not like to have an extension having little permissions to be updated to some kind of data recorder without me knowing. (And yes people check these but that's my 2nd question) </p><p><strong>2-</strong> Yes, (sometimes) people check the updates that are made to certain extensions, in case that's a 'recommended' extension, it is always checked by real people, that's great. But I could not find any information about what would be the aftermath of an extension which changed in a bad way. What happens then? Is it immediately blocked? Does it automatically stop working? Does the safe old version keep working and the new-bad-update never sees the light of the day? That would be great to know. </p><p><strong>3-</strong> This one is about privacy. Since one of the most important aspects of Firefox is its privacy-friendly design, I wanted to ask if privacy aspects of the extensions are also checked by the community (or Firefox staff in case of 'recommended' extensions). I know, there are some cases that might make you ask: "Not everybody cares about privacy, also not every extension is about privacy, some even clearly state they are bad for privacy, why would something like this be routinely checked?" But there are some extensions that are solely made for privacy. What happens if something about apps privacy policy changes? Or some app that did not collect data beforehand starts to collect data and start to harm our privacy? </p><p>I hope these are some legit questions and with some answers they would leave an information-laden thread to the community. </p><p>Best Regards </p>


created: 2021-11-06T08:31:56-07:00
updated: 2021-11-06T08:31:56-07:00
title: Reprodução ininterrupta de vídeos.
tags: linux;desktop;fix-problems;firefox-940;firefox-9401;
product: firefox
topic: fix-problems
locale: pt-BR
creator: jamessa.foxter
content:
<p>Olá! Sou usuário linux, Ubuntu 20.04.3, Firefox 94.0.1 instalado via pacote snap. Quando mando pausar ou parar a reprodução de videos no Youtube , o navegador recomeça a reprodução do video segundos após o comando. Isto ocorria, também com videos de música quando a instalação era por pacote .deb. Agora, por pacote snap, músicas ficam paradas/pausadas, mas vídeos reiniciam após pausa/parar. Não acontece com páginas específicas, mas com todas. Se volto a página "Início" do Youtube, o audio do video que estava assistindo anteriormente volta a tocar. </p>


created: 2021-11-06T08:31:11-07:00
updated: 2021-11-06T11:51:20-07:00
title: Descargas
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: es
answers: 1457133;
creator: perezteni
content:
<p>Saludos Las descargas efectuadas con Firefox se pierden si se desinstala la aplicación, hay alguna solución para que no suceda? Desinstale la aplicación porque se desconfiguro y perdí mi información y en otra ocasión la desinstale por error en en la desintalacion rápida en la pantalla de Android. Hay que solucionar este problema para mantener la confianza del usuario. </p>


created: 2021-11-06T08:29:12-07:00
updated: 2021-11-06T13:42:29-07:00
title: Potřebuji pomoc
tags: windows-7;desktop;websites;firefox-940;
product: firefox
topic: websites
locale: cs
answers: 1457152;1457165;
creator: m.sanktus
content:
<p>Dobrý den, žádal jsem o pomoc a byl jsem křivě napaden za spamování. Chci se přihlásit ke svému účtu na <a href="http://mnd.cz" rel="nofollow">mnd.cz</a> a skáče na mne hláška Chyba načítání. Hledal jsem rady, nenašel jsem nic. I kamrád ajťák mi poradil, abych napsal sem na podporu. Marně. Můžete mi poradit, kam mám zaslat problém? Musím totiž používat jiný prohlížeč, když to ve Firefox nejde. Děkuji, s pozdravem Miloslav S. </p>


created: 2021-11-06T08:03:20-07:00
updated: 2021-11-06T13:44:50-07:00
title: Tab/windows history lost
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457070;1457083;1457101;1457167;
creator: mmccrackentljj
content:
<p>Hello. Sometimes Firefox arbitrarily loses windows and tabs from the previous session. People keep telling me, if they respond at all, about the previous session and closed windows/tabs buttons but those not working is the problem in the first place. </p><p>I have had this happen two days in a row and it is getting frustrating. It feels like I'm the only person who is having this issue. </p>


created: 2021-11-06T07:46:15-07:00
updated: 2021-11-06T11:20:08-07:00
title: Only See Black and White, Can't Change to Color Theme
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1457078;
creator: ryonash
content:
<p>Since installing the latest update this morning (11/6/2021) my web pages only display in black and white, even when I select a color theme. Please help! </p>


created: 2021-11-06T07:31:32-07:00
updated: 2021-11-06T07:31:32-07:00
title: Latest Update Today 11/06.21
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: mhkrieger4646
content:
<p>Latest update (today) lost my tabs. FF has been opening to the same tabs for years and now gone! Worse, the settings menu has changed and I cannot find the choice to open FF to current pages. I am not happy. What's next? Micki </p>


created: 2021-11-06T06:54:48-07:00
updated: 2021-11-06T13:19:27-07:00
title: Browser cursor
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1457071;1457154;
creator: pjnandhakumar
content:
<p>Why the cursor is active while playing videos from streaming services.(Netflix, Prime, Hotstar). Its very irritating while watching movies. Device: Macbook pro 2017 model MacOs: v12 </p>


created: 2021-11-06T06:49:38-07:00
updated: 2021-11-06T08:25:19-07:00
title: Ebay Selling Tools not Working in Firefox 94.0.1
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1457072;
creator: jksu2
content:
<p>Firefox Windows Browser 94.0.1 will not work properly with Ebay Selling Tools.   Particular problem is that when I try to do anything with a Listing Template to sell an item on Ebay, when I save the item,  the page just spins.  (attached).   Microsoft Edge works fine.    Lot's of suggestions to disable enhanced tracking protection, but that does not make any difference. </p>


created: 2021-11-06T06:41:44-07:00
updated: 2021-11-06T10:24:49-07:00
title: firefox 94.0.1 update calamity
tags: desktop;other;windows-10;fonts;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457073;1457113;
creator: ldwsr1
content:
<p>after update to firefox 94.0.1 i cant make sense of items typed into most header items (URL, tab names, bookmarks etc...... ) due to missing letters, scrambled characters, etc.  </p><p>I had just allowed a win 10 update (feature update 21h1). I have unintalled that win update, uninstalled Firefox 94.0.1 update, reinstalled firefox (could only find 94.0.1 to reinstall so I did). PROBLEM remains///  help me if you can??? </p>


created: 2021-11-06T06:12:58-07:00
updated: 2021-11-06T16:48:23-07:00
title: Color changed?
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457074;1457120;1457176;1457178;1457205;1457218;
creator: liam10
content:
<p>I see someone thought it would be a good idea to force change my browser to a weird orange color with the latest update. How do i change it back and can you guys please not do that again? </p>


created: 2021-11-06T06:01:52-07:00
updated: 2021-11-06T10:10:54-07:00
title: wattpad
tags: mobile;privacy-and-security;privacy-and-security_1;
product: firefox
topic: basic-browsing-firefox
locale: en-US
answers: 1457076;1457105;
creator: bayougal
content:
<p>Mozilla has alerted me that my WATTPAD account was breached and my info stolen. I am having difficulty finding WATTPAD on my computer so that I can PERMANENTLY DELETE WATTPAD altogether! I am an elderly tech novice and would truly appreciate your assistance in getting this trash off my computer! Permanently! </p>


created: 2021-11-06T03:54:59-07:00
updated: 2021-11-06T03:54:59-07:00
title: Limit the size of 'storage' folder in profile folder
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: d.e.a.newton
content:
<p>How can I limit the size of 'storage' folder in profile folder?  IS there a setting for this? </p><p>I understand that this folder is used by websites to store information on your disk, such as site preferences etc. Is that correct? </p><p>Thanks. </p>


created: 2021-11-06T03:06:38-07:00
updated: 2021-11-06T12:31:21-07:00
title: https://moje.mnd.cz
tags: windows-7;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: cs
answers: 1457046;1457075;1457143;1457144;
creator: m.sanktus
content:
<p>Dobrý den, chci se přihlásit k účtu MND a vyskočí hláška chyba načítání. Adresa:  <a href="https://moje.mnd.cz" rel="nofollow">https://moje.mnd.cz</a> </p>


created: 2021-11-06T02:02:01-07:00
updated: 2021-11-06T02:02:01-07:00
title: N ew version of FireFox will not connect when using a VPN.
tags: linux;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: ip131
content:
<p>New version of Firefox will not connect when using a VPN. I have 1 other workspace with the newest version of FF but it will not connect if i use a VPN, i have tried 2 with the same result. I think it is the new version giving the problem so how could i reset FF to a earlier version like 93, </p><pre>i`m using it now with no problems so far. </pre>


created: 2021-11-06T01:40:56-07:00
updated: 2021-11-06T09:49:15-07:00
title: Firefox.exe impossibile trovare punto di ingresso (api-ms-win-crt-private-l1-1-0.dll)
tags: windows-7;desktop;other;needsinfo;firefox-940;
product: firefox
topic: other
locale: it
answers: 1457053;1457067;1457093;
creator: formatoetichette
content:
<p>Salve, </p><p>dall'ultimo aggiornamento di ieri Firefox mostra il messaggio d'errore segnalato nel topic. </p><p>Per poter proseguire occorre dare cancel almeno 5-6 volte e dopo funziona tutto. </p><p>Il problema appare solamente alla prima apertura di Firefox. </p><p>Ho provato di tutto : </p><p>- aggiornamento runtime (e tutto il pacchetto visual) - pulizia e varie procedure di ripristino compreso controllo .dll sfc /scannow - seguito almeno una decina di guide relative al problema sul punto di ingresso </p><p>Non posso ripristinare il sistema a 6 gg fa perche' mi dice che c'e' un file in uso (pare che questo errore sia tipico a chi abbia Windows 7) </p><p>Comunque, la cosa è seccante perche' fino a ieri andava tutto bene e mi spiace dover abbandonare Firefox per questo problema. </p><p>Anticipatamente grazie. </p><p>ps : ho provato anche con il pacchetto WindowsUCRT che dovrebbe ripristinare le dll crt ma avendo Win 7 credo che sia inutile e difatti non ha risolto il problema. </p><p>Luca </p>


created: 2021-11-06T00:40:25-07:00
updated: 2021-11-06T00:40:25-07:00
title: Can not delete my account
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: es
creator: jpdiaz
content:
<p>As you can see in the attached image, i can not delete my account. </p><p>Every time i introduce my password the system tells me that the password is incorrect. I have tried to change the password but the problem remains. </p><p>Could you explain me how can i delete my account please? </p>


created: 2021-11-05T22:33:52-07:00
updated: 2021-11-06T15:17:31-07:00
title: Can't change current password
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1457190;
creator: donnacook66
content:
<p>I am currently logged into Firefox and I cannot change my current password because it says it is incorrect. How can this be possible? I never changed my password and I can clearly see what it is because I am already logged in. What is going on? I discovered this problem because I was going to make a key code and couldn't because it's telling me my current password is incorrect? Please tell me what is wrong here? </p>


created: 2021-11-05T21:26:08-07:00
updated: 2021-11-06T15:58:10-07:00
title: firefox two-step authentication always fail because of wrong recovery code
tags: linux;desktop;privacy-and-security_1;needsinfo;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1457186;1457188;1457198;1457200;
creator: locallearner
content:
<p>I am keeping trying to set up a two-step verify on my firefox account, but stuck on the last step of input the recovery code, even if I input the right recovery code, it still tells me I entered wrong code. </p>


created: 2021-11-05T20:57:35-07:00
updated: 2021-11-06T03:01:22-07:00
title: That's not working for the program and I feel like a weird
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1457023;
creator: tameraallen127
content:
<p>You can help me with my computer is not working for the thing Facebook and Instagram and Snapchat and messenger </p>


created: 2021-11-05T20:05:56-07:00
updated: 2021-11-06T16:50:27-07:00
title: Stripe.com crashing Firefox
tags: mac-os;desktop;fix-problems;firefox-940;firefox-9401;
product: firefox
topic: fix-problems
locale: en-US
creator: kenjensen990
content:
<p>Hi guys! <a href="http://Stripe.com" rel="nofollow">Stripe.com</a> crashes FF. The site only displays about halfway down its homepage, then crashes FF. I've cleared cookies, all history, removed and reloaded FF, turned off tracking protection for Stripe at the address bar, lowered tracking settings to standard in FF, turned off hardware acceleration, and contacted Stripe directly. But they can't help with browser specific issues accept to offer standard solutions, which I already tried. Also, Stripe works fine in Chrome. </p><p>I'm using 1password extension, and for plugins: OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc. I deactivated both those plugins but no use. Ideas? Thanks! Ken </p>

answers:
1457025;1457181;1457183;1457189;1457191;1457192;1457193;1457197;1457201;1457203;1457210;1457212;1457219;


created: 2021-11-05T19:47:52-07:00
updated: 2021-11-06T03:03:20-07:00
title: My apps on Firefox disappeared. I had plenty of these. How can I get them back?
tags: desktop;other;firefox-940;firefox-9401;
product: firefox
topic: other
locale: en-US
answers: 1457026;
creator: divyam9850400551
content:
<p>I need to have all my Firefox apps reinstalled! How can I do that? Waiting to hear from you. Best regards </p>


created: 2021-11-05T19:15:15-07:00
updated: 2021-11-05T20:45:04-07:00
title: uninstall latest Firefox ESR update
tags: windows-7;desktop;download-and-install_1;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1456988;
creator: nameless_monster
content:
<p>I used to have Firefox ESR 78.15.0 - I now have ESR 91.3.0 and do not like it. One of my most useful tools has been removed (you could right click in a page and you got a box that would allow you to view the page's properties. The one on the new version takes you to a different page with a lot of computer language). I want to know how to go back to the previous version of windows as this feature helped me a lot with my work. </p>


created: 2021-11-05T19:02:49-07:00
updated: 2021-11-05T19:38:42-07:00
title: bookmark toolbar disappered
tags: mac-os;desktop;bookmarks;firefox-940;firefox-9401;
product: firefox
topic: bookmarks
locale: en-US
answers: 1456973;1456981;
creator: user4192018
content:
<p>Hello, my bookmark tool bar disappered and never came back again. I can not even start new one to add. I just bought a new computer and still I can not use bookmark tool bar. I am trying to find help on support page but still without luck. Please help me so that i can use the function. Book marktool bar is empty and not able to add anything. I would be happy to start book mark from the scratch. </p><p>Thank you very much for your advise. </p>


created: 2021-11-05T17:48:57-07:00
updated: 2021-11-05T18:42:43-07:00
title: Facebook pictures quit appearing after long session
tags: linux;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1456971;
creator: RogerDavis
content:
<p>Facebook pictures quit appearing after long session.  What appears is a "box" with brief descriptive text. </p><p>This began about a month ago. </p><p>Works fine for about an hour or more. </p><p>Clearing cache does not help.   </p><p>Going slower or waiting does not help. </p><p>Happens at all hours, same way, at busy or low use times. </p><p>Different DNS at the two locations. </p><p>If I totally shut down the system and reboot, that usually fixes it for a while.  Shut down Firefox and restart does not help. </p><p>This occurs on two different, but similar machines at two different locations, with different fiber-fed ISPs. </p><p>Firefox 94.0, 64bit, Ubuntu 18.04 </p>


created: 2021-11-07T15:04:59-08:00
updated: 2021-11-07T15:04:59-08:00
title: searching something doesn't work
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: yulooo2012
content:
<p>Well firefox when it opens works fine but accessing password or going and searching a site is impossible. I try to search up youtube and it doesn't work. Facebook doesn't show up. My internet is fine and works fine but something is up with firefox right now. This started 2 days ago and it is still ongoing. I tried uninstalling firefox but it doesnt work. The tabs cant search anything. Either the searches are not working or just bugged i dont even know. </p>


created: 2021-11-07T14:47:57-08:00
updated: 2021-11-07T14:47:57-08:00
title: AVG "blocked rundll32" from accessing passwords in my Firefox browser
tags: desktop;privacy-and-security_1;windows-10;firefox-940;firefox-9401;
product: firefox
topic: privacy-and-security
locale: en-US
creator: LoiS-sez
content:
<p>I keep getting from AVG's Free Antivirus they've "blocked rundll32" from accessing passwords in my Firefox browser. This comes when I'm only using my mail in Firefox.  Might it be reacting to Firefox's saving my passwords? </p>


created: 2021-11-07T14:42:05-08:00
updated: 2021-11-07T14:43:11-08:00
title: Firefox opens google search result links in a new tab as "https://www.google.com/url?sa=..."
tags: mac-os;desktop;beta;privacy-and-security_1;firefox-950;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ammozoom
content:
<p>Any chromium-based browser opens links from google search result in a new tab directly,  but firefox (and Tor too) opens them with an address as "<a href="https://www.google.com/url?sa=" rel="nofollow">https://www.google.com/url?sa=</a>..." and further redirects to actual link's address. </p><p>Sample: firefox: 1. Search in google: funny cats 2. Click cmd+mouse on result #3 with link "<a href="http://www.funnyawesomecats.com" rel="nofollow">www.funnyawesomecats.com</a>" 3. New tab opens with address like "<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;ved=" rel="nofollow">https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;ved=</a>..." 4. After some delay page redirects to actual link "<a href="http://www.funnyawesomecats.com" rel="nofollow">www.funnyawesomecats.com</a>" </p><p>In contrast, any Chromium browser opens links in a new tab directly without intermediate redirection. Also, Firefox open links from a google search directly (i.e. without any issue) only on the current search page, but not on a new tab. </p><p>_______ Mac OS Firefox 95, 95b </p>


created: 2021-11-07T13:48:05-08:00
updated: 2021-11-07T14:29:47-08:00
title: Firefox Bookmarks duplicating.
tags: desktop;bookmarks;firefox-940;firefox-9401;
product: firefox
topic: bookmarks
locale: en-US
answers: 1457451;
creator: vjparker
content:
<p>For some reason, sometimes in minutes and other times hours, my bookmarks keep duplicating. Often a duplicate shows up under the original bookmark as well as A-E alphabetically duplicating at the natural end of the bookmarks, i.e. after the last (Z) alphabetical bookmark. I deleate the duplicates and they come back within minutes. I logged out of sync but still have duplicates forming. How do I stop this? </p>


created: 2021-11-07T13:19:37-08:00
updated: 2021-11-07T14:31:58-08:00
title: FF 94.0.1 on Mac shuts fullscreen mode on esc
tags: mac-os;desktop;tabs;firefox-940;
product: firefox
topic: tabs
locale: en-US
answers: 1457452;
creator: victor.suzdalev
content:
<p>One of the latest FF updates broke my workflow. (<a href="https://xkcd.com/1172/" rel="nofollow">https://xkcd.com/1172/</a>) I'm using the browser in full-screen mode all the time (13" doesn't provide that much of vertical space), and now it shots down every time I tap ESC — which, as you may imagine, I do a lot. Don't like being that guy, but this _really_ breaks the flow. Could you tell, is it 1) intentional change; 2) and configurable behavior. What can I do to revert this particular thing? </p>


created: 2021-11-07T13:17:29-08:00
updated: 2021-11-07T15:40:12-08:00
title: Website does not load
tags: desktop;websites;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1457425;1457447;1457449;1457459;1457461;
creator: roygzone-firefox
content:
<p>Hello, There is a particular website that will not load even though the padlock icon is shown as Secure and the site is verified. I had the same problem in Chrome, but there initially the website was shown as Not Secure. But somehow I fixed it in the Chrome Settings by making the website an "exception". Can you suggest how I can make a similar setting change in Firefox? I copied the "Troubleshooting Information" text into the field below. </p>


created: 2021-11-07T13:06:59-08:00
updated: 2021-11-07T13:06:59-08:00
title: What is with your Firefox pop-ups?
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
creator: dennphill
content:
<p><strong>bold text</strong>When I open a Firefox Browser window I do not Goddamn want a "Firefox pop-up!" Wanted to go to an account and had a 'Colorful" popup form Firefox that locked the goddfamn window!  Had to close browser...went back and same.  Shut the PC down and repoened and it was OK.  Have had this happen before.  Settings and pop-up blockers all working OK - it is your site causing this.  What do you want me to do - go to Chrome or Bing or ??? This is a complaint.  No reply needed.  Fix this or I will go elsewhere.  V/r, Dennis Phillips djphillips@cox.net (a 20+ year Mozilla supporter.) </p>


created: 2021-11-07T12:46:37-08:00
updated: 2021-11-07T12:56:24-08:00
title: Dark Reader
tags: mac-os;desktop;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1457415;
creator: chelleym
content:
<p>I said yes to add Dark Reader and my background turned black. Hard to read. I tried to disable it but can't find it. Please give me specific instructions to disable Dark Reader on an iMAC. Thank you. </p>


created: 2021-11-07T12:33:11-08:00
updated: 2021-11-07T12:33:11-08:00
title: Google cookies
tags: desktop;cookies;windows-10;firefox-940;
product: firefox
topic: cookies
locale: es
creator: icar1udm
content:
<p>GOOGLE Y SUS COOKIES Cada vez que busco con google pregunta sobre aceptación de cookies: Ajustes de personalización y cookies:Personalización en la Búsqueda, Historial de YouTube, Personalización de anuncios.  Puedes cambiar la configuración del navegador para rechazar algunas o todas las cookies. CONFIRMAR. y se hace muy, pero que muy pesado. Existe alguna manera de guardar las respuestas y que no pregunte más. Muchas gracias. English: GOOGLE AND ITS COOKIES Every time I search with Google, it asks about accepting cookies: Personalization and cookies settings: Personalization in Search, YouTube History, Personalization of ads. You can change your browser settings to reject some or all cookies. CONFIRM. and it becomes very, very heavy. Is there a way to save the answers and not ask any more. Thank you. </p>


created: 2021-11-07T12:26:57-08:00
updated: 2021-11-07T14:33:40-08:00
title: How do I end the constant annoying update notification for firefox on my Mac?
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1457432;1457453;
creator: chilcote211
content:
<p><strong>How do I end the constant annoying update notification for firefox on my Mac? </strong> <strong></strong> </p>


created: 2021-11-07T12:22:59-08:00
updated: 2021-11-07T13:01:34-08:00
title: about:blank page keeps opening on one website
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1457418;
creator: m.brien
content:
<p>I have an online subscription to a local newspaper, The Des Moines Register.  I do the Jumble puzzle everyday.  I don't know what I did but now, when I open the Jumble page to print it, a second later a second page opens with the about:blank in the address bar at the top of the page.  Before I could click on the print button, a print window would open, I'd click the Print button and the page would print.  I'm not even able to press the print button before the about:blank window opens.  Is there anyway to suppress the about:blank window from opening every time the print window opens on this website: <a href="https://desmoinesregister-ia.newsmemory.com" rel="nofollow">https://desmoinesregister-ia.newsmemory.com</a>.  I know you probably won't be able to get to the page but perhaps you could point me to the probable causes of this unwanted behavior.  I did something to cause this behavior to start occurring and now I can't figure out how to fix it.  This is the only site I experience this problem. </p>


created: 2021-11-07T11:58:48-08:00
updated: 2021-11-07T13:42:36-08:00
title: browser
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457433;
creator: bjwalper
content:
<p>i can't open my bank account cause this message keeps coming up ' this page is slowing down firefox , to speed up your browser close this page '  any suggestions? </p>


created: 2021-11-07T11:37:20-08:00
updated: 2021-11-07T11:37:20-08:00
title: Appearance background color issues in Windows 7, since v96.0
tags: windows-7;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: lee.turkstra
content:
<p>I have yet another issue to present that I am 100% certain that the developers bear 100% responsibility as a result of releases 96.0 and 96.01.  There is a 0% margin for error on this assessment. </p><p>I am not presenting this issue because I require personal assistance.  I haven’t done a damn thing wrong.  I am presenting this issue, so that it would potentially get noticed by or forwarded to one of the developers, or by a user that happens to relay this issue to them.   </p><p>I am using Windows 7.  Therefore, I am uncertain if the issue extends to Windows 10 and 11.  The issue does not affect the browser’s functionality.  </p><p>In my Windows appearance settings, I have always chosen to have a pale yellow color for the background.  It relieves the harshness of the white colored background when I am typing in Word for extended hours.  I have had this setting for years and never altered it. </p><p>Since 96.0, they finally fixed the Bookmarks lag issue, which was pertinent to Windows 7 users.  The Bookmarks issue began as of 92.0.  I raised that issue as well, and called out the developers as being solely responsible for that.  Unfortunately, whatever the developers did in the 96.0 and 96.01 updates, my pale yellow background setting is now appearing on specific websites that must have a clear background in some parts.  In other words, those backgrounds used to appear as white on these specific websites. Here are two examples of commonly-used websites that now are displaying my background color setting instead of white. The NCAA football website and the BBC website. </p><p><a href="https://www.ncaa.com/sports/football/fbs" rel="nofollow">https://www.ncaa.com/sports/football/fbs</a> </p><p><a href="https://www.bbc.com/news" rel="nofollow">https://www.bbc.com/news</a> </p><p>As stated in my Bookmarks complaint, there is a blatant absence of any methodical thought process by its development team.  They release far too many updates in any given year.  Between the 96.0 and 96.0.1 was less than 24 hours.  That’s how you know that these people are clueless what they are doing.  Then you have this newly introduced issue as a result of fixing others as of 96.0.  It’s a very sad state of affairs over at Mozilla.  It appears to be a hopeless situation. </p><p>If I wanted my background appearance setting to appear on all websites, all I would have to do is set the “Override the colors specified by the page with your selections above” to “ALWAYS”.  I have double checked the color settings in Firefox and confirm that my settings have not altered from default.   The override… setting is set to “Only with high contrast themes” and the background color is set to white.   </p><p>The issue that I just presented is 100% on the developers.  Don’t even bother trying to challenge it.  I was spot-on with the Bookmarks assessment on blame as well.  I only provide accurate assessments on blame.   </p><p>Here’s some advice for the Mozilla developers.  Why not fix this issue and kindly spare us with any further updates for the remainder of the year.  You people are doing a pathetic job. </p><p>This may be a Windows 7 issue only. </p>


created: 2021-11-07T11:19:29-08:00
updated: 2021-11-07T11:19:29-08:00
title: Firefox Maximized window blocks Windows task bar from use
tags: windows-7;desktop;fix-problems;firefox-720;firefox-7202;
product: firefox
topic: fix-problems
locale: en-US
creator: don544
content:
<p>Firefox Maximized window blocks Windows task bar from being accessed. Have to downsize the window to reveal desktop in order to use the task bar. Does not matter if in safe mode, scrubbed all settings and new install of firefox does not change the behavior. </p>


created: 2021-11-07T10:50:22-08:00
updated: 2021-11-07T10:50:22-08:00
title: Canlı Yayınlarda Donuyor
tags: linux;desktop;websites;firefox-940;
product: firefox
topic: websites
locale: tr
creator: milkceb
content:
<p>Canlı yayınlarda donuyor. Ben bunun facebookun izliyicileri engellediği için olduğunu düşündüm ama düşük kalitelerde ve diğer canlı yayın platformlarında da donuyor.(youtube hariç) Şimdi söyle denilebilir. İnternetiniz gereken karşılamıyor, denilebilir. Ama farklı taracılarda denedim sorun yok eklentileri kaldırdım sorun devam ediyor gizli sekmede durum aynı. </p>


created: 2021-11-07T10:40:40-08:00
updated: 2021-11-07T10:40:40-08:00
title: NO PUEDO NAVEGAR EN INERNET
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: es
creator: contrerasyhoan.nft
content:
<p>tengo problemas para navegar en internet, no puedo acceder a ningun sitio web porque me da este error:  Código de error: SEC_ERROR_UNKNOWN_ISSUER </p><p>AYUDAAA PORFAVOR....!!!! </p>


created: 2021-11-07T10:38:10-08:00
updated: 2021-11-07T14:56:24-08:00
title: manage exceptions
tags: windows-7;desktop;beta;privacy-and-security_1;firefox-950;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1457413;1457454;1457457;
creator: gmp3
content:
<p>Is there a way to use a list of sites you want to block with the manage exceptions option in settings. Several times now I have gone to the option and found it empty of entries, having to replace the sites I need to add one at a time blocking and reopening the option for each entry.  Two things would be of great help: 1. find out how the manage exceptions option is being cleaned out and stop that action from happing  2. I have prepaired a text file listing the sites that I feel I don't want cookies from, a way to enter that list as a group (batch) into the  manage exception blocking setting at least would make the work faster. </p><p>I enter the list to my host file also block them with my firewall witch dose some good on the house side of the blocking but little on the browser side. </p><p>anyhow any of this you can help with would be great. Don Smith smitm13@msn.com </p>


created: 2021-11-07T10:19:26-08:00
updated: 2021-11-07T13:49:59-08:00
title: Get logged in again
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457436;1457437;
creator: gostlund101954
content:
<p>How do I restore my Firefox browser? I was making some changes in settings when done. Apparently I didn't save the changes and shut the computer for the night. Next time I started Firefox I was no longer logged in. So when I tried to I got back a message saying I have to wait  120 days/weeks not sure which one. Please help? </p><p>Thank you, </p><p>Gary Ostlund </p><p>gostlund101954@gmail.com  </p><p>Please use this one to reply. </p><p>hadstroke07@gmail.com </p>


created: 2021-11-07T10:03:32-08:00
updated: 2021-11-07T13:17:19-08:00
title: Drag and drop tabs and bookmarks between two windows with different profiles
tags: linux;desktop;tips;firefox-940;
product: firefox
topic: tips
locale: en-US
answers: 1457421;
creator: Xavierstuvw
content:
<p>I have two windows of Firefox 94 for Linux next to each other, each with its own user profile. It would be very handy if I could drag and drop <strong>tabs</strong> and <strong>items in the bookmarks toolbar</strong> from one profile into the other. Apparently this does not work out for me. Am I missing some tip/trick? </p><p>It is possible to transfer tabs by drag and drop when both windows belong to the same user. Handy. Obviously the two windows share the same bookmarks toolbar, so the point of transferring makes no sense for the bookmark toolbar. </p><p>If that cross-profile transfer is not possible, it is definitely a feature request. This would help greatly in merging piecemeal the bookmarks of two users. Say, to separate private and work bookmarks from time to time. </p>


created: 2021-11-07T09:41:14-08:00
updated: 2021-11-07T13:36:18-08:00
title: Loss of/unable to access, bookmarks/passwords since upgrate to 94.0.1. version of Firefox
tags: desktop;download-and-install_1;windows-10;firefox-940;firefox-9401;
product: firefox
topic: download-and-install
locale: en-US
answers: 1457422;1457427;
creator: sic_pupy
content:
<p>I just upgraded to Firefox 94.0.1. and have lost all my bookmarks and passwords. I have tried to import backups but Firefox is "Unable to process the backup file".  This means that I have, for now, lost access to all 1555 bookmarks I have which is as you can imagine extreamly frustrating and anoying. Is it possible to roll back to an earlier version which may work or to produce a fix for this version? </p>


created: 2021-11-07T09:27:45-08:00
updated: 2021-11-07T13:51:48-08:00
title: Clear my Cache
tags: desktop;privacy-and-security_1;windows-10;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1457438;
creator: jvermont
content:
<p>Unable to clear the Cached Web Content.  In settings and security, I "Clear Data."  I have the browser set to clear upon exit.  I have gone into my control panel (windows 10) and also set my security to clear all upon exit from browser.  I have rebooted my computer after clearing and resetting my preferences.  I have used my Bitdefender to clean everything I could think of. </p><p>Please tell me how to clear out.  I have never had this problem before. </p>


created: 2021-11-07T09:23:20-08:00
updated: 2021-11-07T09:23:20-08:00
title: Disabling Or Removing Recently Bookmarked In Firefox 94.0.1 On Mac
tags: mac-os;desktop;bookmarks;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
creator: mrjarrell
content:
<p>There seem to be plenty of old articles that tell you how you are supposed to go about disabling or removing the bookmarks in the Recently Bookmarked list, but none of them work worth beans. Why Mozilla doesn't just give us the opportunity to click a button on all these things is weird. So...does anyone have any suggestions for killing this "feature"? Or conveniently deleting them? It's really a privacy issue and should be easy. </p>


created: 2021-11-07T09:20:25-08:00
updated: 2021-11-07T09:20:25-08:00
title: Installed language packs are not shown as spell check options
tags: desktop;customize;windows-10;firefox-940;firefox-9401;
product: firefox
topic: customize
locale: en-US
creator: Y-W-R-A
content:
<p>Only my native Russian language is available for spell check, no matter what language packs are installed. I have same problem for a long time on Firefox Browser and Firefox Developer Edition (now on 94.0.1 and 95.0b3 respectively) with different Mozilla Accounts, so I guess problem is platform specific.  </p><p>Please help to find direction to dig to  : ) </p>


created: 2021-11-07T09:13:58-08:00
updated: 2021-11-07T09:13:58-08:00
title: Upper Left Tab
tags: desktop;customize;windows-10;firefox-940;firefox-9401;
product: firefox
topic: customize
locale: en-US
creator: BNW1
content:
<p>Hello There, </p><p>I'm not that technically proficient. I purchased a smaller laptop and would like to increase my visible space. Is there any way to get rid of the the tab in the upper left part of the screen, which just duplicates what the search bar achieves? </p><p>I read this previous post, not sure is that is the correct path to follow. If it is, can anyone explain it in simple to follow detail: <a href="https://support.mozilla.org/en-US/questions/1184674" rel="nofollow">https://support.mozilla.org/en-US/questions/1184674</a> </p><p>I am using Firefox version 94.0.1.  Laptop is Windows 10 21H1. I use a combo of Firefox and DuckDuck. I prefer multiple tabs at thhe bottom by using  shift/enter. </p>


created: 2021-11-07T08:40:43-08:00
updated: 2021-11-07T09:33:24-08:00
title: Text on google and some sites doesn't preview correctly
tags: mac-os;desktop;fix-problems;firefox-940;firefox-9401;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457371;1457374;1457376;1457377;
creator: joshbale
content:
<p>Not sure why, but my firefox doesn't seem to preview text correctly on some sites and google. I've tried to look into what might be coursing the problem but can't seem to find a solution that works... </p><p>See example bellow where words are very tightly joined togeather. </p>


created: 2021-11-07T08:12:28-08:00
updated: 2021-11-07T08:12:28-08:00
title: Tabs Restore failed (94.0.1) (64-Bit)
tags: desktop;tabs;windows-10;firefox-940;
product: firefox
topic: tabs
locale: en-US
creator: LTJL
content:
<p>Experienced issue when awaking PC from Sleep mode. Browser screen was unresponsive and blank. Tried  restart and shutdown and retry, to no avail. Screen just buffering and was blank. Had option to restore in settings enabled, but I just checked and option is no longer there. Tabs are gone and did not restore. Please advise asap and fix asap!. </p>


created: 2021-11-07T08:11:43-08:00
updated: 2021-11-07T08:11:43-08:00
tags: windows-7;desktop;tabs;firefox-940;
product: firefox
topic: tabs
locale: en-US
creator: philgundy
title:
My browser has stipped closing using the left click button on my mouse. I have to right click and use the menu to close a tab

content:
<p><strong>My browser has stopped closing using the left click button on my mouse. I have to right click and use the menu to close a tab. Can I do anything to enable the left click button to close a tab again? </strong> </p>


created: 2021-11-07T08:03:41-08:00
updated: 2021-11-07T12:00:43-08:00
title: Check Spelling not showing english
tags: desktop;customize;windows-10;firefox-940;firefox-9401;
product: firefox
topic: customize
locale: en-US
answers: 1457364;1457393;
creator: aioood
content:
<p>I have added addons both english GB and US and i added them in the language setting too but no matter what i can't select them in the spell check when spell checking words like this one the only one that appears is Swedish which is my language, i hope you guys can help me because i checked other reports on this issue but as far as i encountered they were already english people using english browser with english spell check or smth like that </p>


created: 2021-11-07T08:03:14-08:00
updated: 2021-11-07T14:50:38-08:00
tags: desktop;websites;windows-10;firefox-940;firefox-9401;
product: firefox
topic: websites
locale: en-US
answers: 1457440;1457456;
creator: donohue.db
title:
Access denied error using windows 11 for URL https://my.xfinity.com/?cid=cust  MS Edge works fine for the same URL

content:
<p>Getting this error when browsing to <a href="https://my.xfinity.com/?cid=cust" rel="nofollow">https://my.xfinity.com/?cid=cust</a> : Access Denied You don't have permission to access "<a href="http://my.xfinity.com/?" rel="nofollow">http://my.xfinity.com/?</a>" on this server. </p><p>Reference #18.2f034017.1636300530.ec4a141  </p><p>MS edge works okay on the same laptop &amp; same url. This is with Windows 11 </p>


created: 2021-11-07T07:59:30-08:00
updated: 2021-11-07T07:59:30-08:00
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: reed.bello
title:
Since updating OS to Windows 11, I can no longer get sound to my TV connected to computer via HDMI.  What can I do to fix this?

content:
<p>Since updating OS to Windows 11, I can no longer get sound to my TV connected to computer via HDMI.  What can I do to fix this? </p>


created: 2021-11-07T07:33:53-08:00
updated: 2021-11-07T13:43:46-08:00
title: Sync in the right direction
tags: mac-os;desktop;sync;firefox-940;
product: firefox
topic: sync
locale: en-US
answers: 1457400;1457434;
creator: starvingstarling
content:
<p>Hello, </p><p>I had to return my laptop to factory settings and am now re-customising it. I reinstalled Firefox and tried to sync my bookmarks but the sync went the wrong way: it wiped out my phone bookmarks rather than bringing them over to my laptop. </p><p>I was able to restore my bookmarks by exporting them from my desktop computer (on which syncing was turned off) but this wasn't perfect re folders etc, and I've done a lot of manual tidying up. Now there's inevitably a slight divergence. </p><p>I would like to reactivate syncing but am worried that the same thing will happen again. How can I sync in a way that transfers all my bookmarks and folders etc from my desktop computer to other devices, rather than in the other direction. (Perhaps it's a question of what order I reconnect my devices in?) </p><p>Many thanks!  </p><p>Starveling </p>


created: 2021-11-07T07:03:51-08:00
updated: 2021-11-07T07:03:51-08:00
title: Videos not shown
tags: desktop;websites;windows-10;firefox-930;
product: firefox
topic: websites
locale: en-US
creator: alainbelzile
content:
<p>Hello If I open this link <a href="https://www.corvetteblogger.com/2021/05/07/video-the-corvette-mechanic-paul-koerner-discusses-why-8th-gen-4-wheel-alignments-take-so-long/" rel="nofollow">https://www.corvetteblogger.com/2021/05/07/video-the-corvette-mechanic-paul-koerner-discusses-why-8th-gen-4-wheel-alignments-take-so-long/</a> with Firefox, I don't see that there are 2 videos into the text ( I see a large blank area instead of the embedded video).  If I open this same link into Edge then both videos show correctly. </p><p>This same situation happens with other links. </p><p>Thanks for your help! </p><p>Alain </p>


created: 2021-11-07T06:45:56-08:00
updated: 2021-11-07T14:28:45-08:00
title: After update I am no longer able to see some data on a spesific website.
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457441;1457450;
creator: kenammar
content:
<p>After upgrading to the latest 94.01 I have a website that I can login and see some data but can't see some other data. I can do this from an older version and I can do it from another browser. </p>


created: 2021-11-07T06:37:48-08:00
updated: 2021-11-07T06:38:54-08:00
title: Bookmark drop down menu gone :(
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
creator: custard9
content:
<p>Hi, </p><p>I have spent almost an hour trying to solve this and have come out empty handed and frustrated. Firefox must've updated recently and changed things so that my bookmark dropdown menu is gone. Now, when I want to access a bookmark, I have to click on "manage bookmarks" which opens a new library window and I have to then find it in there. It's a lot more time consuming and inefficient. Used to just be able to scroll down after one click of the bookmark menu. </p><p>I've searched other answers to this problem, many of which involved people's bookmarks being stored in the "other bookmarks" folder and being told to move them into the "bookmarks menu" folder which would cause them to dropdown. I've tried moving them into all 3 folders: Bookmarks Menu, Other bookmarks, and bookmarks toolbar, and there is no change. Here is a screenshot of what I see when I open my bookmarks: </p> <ul><li>To clarify, the "recent bookmarks" that shows up is of no interest to me and would also like to remove that. I don't want a dropdown of recent bookmarks, I want a dropdown of ALL bookmarks. </li></ul> <p>PLEASE if you can help me I would be eternally grateful. </p>


created: 2021-11-07T06:07:41-08:00
updated: 2021-11-07T06:07:41-08:00
title: Firefox Dark theme suddenly started forcing web sites to use dark themes as well
tags: desktop;beta;customize;windows-10;firefox-950;
product: firefox
topic: customize
locale: en-US
creator: scienide00
content:
<p>I have been using the FF dark theme for a while now and am used to it, but I do not like other websites dark (for example youtube, ietf documents, etc.) and suddenly firefox has started showing them in dark mode as well. I have tried to search for a fix for this with no success so far. What I have tried so far: set ui.systemUsesDarkTheme to 0 set <a href="http://browser.in" rel="nofollow">browser.in</a>-content.dark-mode to false </p><p>Please help me disable Firefox requesting dark websites while I still use the dark theme itself. Regards. </p>


created: 2021-11-07T05:52:58-08:00
updated: 2021-11-07T05:52:58-08:00
title: How man versions of Mozilla Firefox should appear in Win 10 Apps and Features.
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: warp4dennis
content:
<p>While trying to install a piece of s/w in Windows 10, I discovered that there are 3 versions of Mozilla Firefox appearing in the Windows 10 Apps and Features folder. And they are 89.0.1 installed 6/18/21.  The next is 89.0.2 installed on 6/24/21. And the last one is 94.0.1 installed 11/04/21.   My question is "Do they all need to be on my PC and running in Win 10 at the same time?" </p>


created: 2021-11-07T05:23:08-08:00
updated: 2021-11-07T05:23:08-08:00
title: Account has been locked
tags: linux;desktop;sync;firefox-930;
product: firefox
topic: sync
locale: en-US
creator: joke.debuhr
content:
<p>Hi, </p><p>my account has been locked because the email sent was returned. </p><p>I don't know why the email might have been returned. Tuesday email arrived without a problem. </p><p>Regards Joke </p>


created: 2021-11-07T03:45:16-08:00
updated: 2021-11-07T05:49:19-08:00
title: Imagem de fundo na tela inicial do Firefox
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: pt-BR
answers: 1457339;
creator: luigio.arruda
content:
<p>Olá! Por favor como faço para inserir uma imagem no fundo da tela inicial do Firefox? Assim como o Chrome (exibe no fundo uma imagem de uma ponte). </p>


created: 2021-11-07T03:45:16-08:00
updated: 2021-11-07T03:45:16-08:00
title: typing URL
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
creator: willjohn5
content:
<p>I would like to be able to type in a web address without typing .COM every time. I was able to do that until recently. Is there a way to do that? </p>


created: 2021-11-07T02:54:56-08:00
updated: 2021-11-07T14:27:15-08:00
title: Crashes When Using Blackboard Ultra VLE (not just Collaborate, the full VLE)
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457444;1457448;
creator: lt619
content:
<p>I work for a university where we use Blackboard as the VLE.  Blackboard recommends Chrome and Firefox, but I'm having issues with the new 'Ultra' upgrade.   </p><p>Since the pandemic began, many universities have used Ultra Collaborate for synchronous online teaching, which produced some minor issues in Firefox that were, I suspect, related to the privacy settings.   </p><p>We are now testing the full Ultra VLE, and I find that Firefox hangs, and I get an error message that advises that I stop.  I've uploaded the screenshot below.   </p><p>Any ideas? </p>


created: 2021-11-07T02:36:04-08:00
updated: 2021-11-07T12:07:51-08:00
title: Tabs Not Reopening
tags: mac-os;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457314;1457405;
creator: meowface.sam.ux
content:
<p>On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?  </p><p>True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox. </p><p>(Upon writing back, please refrain from thanking me for anything.) </p><p><br> </p>


created: 2021-11-07T01:56:32-08:00
updated: 2021-11-07T01:56:32-08:00
title: Yeni Sekmeye Otomatik Geçiş Sorunu
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: tr
creator: ymbozkurt
content:
<p>Ayarlarda "Bir bağlantıyı, resmi veya ortamı yeni sekmede açtığımda hemen o sekmeye geç" ayarı kapalı olmasına rağmen yer imlerinden bir siteyi yeni sekmede açtığımda direkt o sekmeye geçiyor. Bir site içerisindeki bir linki yeni sekmede açarken böyle bir durum yok ama yer imlerini yeni sekmede açtığım gibi oraya anında o sekmeye geçmesi çok rahatsız edici. </p>


created: 2021-11-07T01:34:36-08:00
updated: 2021-11-07T01:34:36-08:00
title: Flatpakref or bundle instead of tarbar (download section)
tags: linux;desktop;download-and-install_1;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
creator: slawek2
content:
<p>Currently, in download for GNU Linux, there is only tarbal option. As far, as I known, Mozilla provide official flatpak package on flathub. Offering tarbar creates some problems. Most important is update problem. Flatpak automatically inform about new version of browser. Also, there is security and compatibility concern. </p><p>I propose to include: - Download network installer (flatpak ref file) - Download Firefox (flatpak bundle) - Download tarbar if two above fails (some distro do not support flatpak) </p>


created: 2021-11-07T01:16:29-08:00
updated: 2021-11-07T13:59:27-08:00
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457445;
creator: tworedvehicles
title:
I keep getting blank pages or images in face book.  even in home page.  Why??  How can this be fixed?

content:
<p>I keep getting blank images.pages in face book, even in home page. Particularly for items involving plants, sales, purchases, competitions.  Plants like Bromeliads, and Adenium,  Desert Roses. etc.  Sorry I do not know how to add images of this problem. </p>


created: 2021-11-07T01:10:11-08:00
updated: 2021-11-07T02:20:50-08:00
title: Bezpieczeństwo
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1457310;
creator: arek.karch
content:
<p>Nie mogę skorzystać ze strony <a href="http://www.hbogo.pl" rel="nofollow">www.hbogo.pl</a> ponieważ otrzymuję komunikat o niebezpieczeństwie i nie mogę się zalogować. Jeszcze wczoraj normalnie z niej korzystałem.  Jak ją przywrócić? </p>


created: 2021-11-06T23:20:24-07:00
updated: 2021-11-07T01:12:14-08:00
title: Codec not supported: video/mp4
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1457301;
creator: cfulloan
content:
<p>Hi, I recently reinstalled mozilla (formatted my PC) and now I can't play embedded videos (twitter, reddit, twitch, etc.), but it can on YouTube. In the element inspector I have the following error "codec not supported: video / mp4". I have a Windows 11 OS and the latest version of Firefox. Thank you very much for the help. </p>


created: 2021-11-06T22:17:42-07:00
updated: 2021-11-06T23:53:02-07:00
title: Browser hacked?
tags: desktop;fix-problems;windows-10;firefox-940;firefox-9401;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457285;1457289;
creator: sierramcgivney
content:
<p>So I was reading manga and the top fifth of my monitor went white. Full white. Non-interactable. Almost like it's not there. I can't access task menus or bars. No tabs. No search. Nothing. Uninstalled and Reinstalled and problem persists. Cleared cache and cookies.  </p><p><strong>OS Info:</strong> Edition:       Windows 10 Home Version:      20H2 Installed:     ‎8/‎1/‎2021 OS build:     19042.1288 Experience: Windows Feature Experience Pack 120.2212.3920.0 </p><p><strong>Device Info:</strong> Processor:       11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz   3.60 GHz Installed RAM: 16.0 GB (15.7 GB usable) System type:   64-bit operating system, x64-based processor </p><p>Mozilla Info: Up to date. Checked for updates by using keyboard commands (Ctrl+Alt+A). </p>


created: 2021-11-06T20:51:12-07:00
updated: 2021-11-07T12:15:55-08:00
title: Failing to save extension data in SQLite DB
tags: desktop;fix-problems;windows-10;firefox-940;firefox-9401;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457290;1457305;1457322;1457407;
creator: darrell_likes2travel
content:
<p>I have used an extension named "Update Scanner" for several years, but now it no longer functions.  The data I ask it to save is not saved, or returned when requested. </p><p>What do I need to do to get it functioning again.  It is the current version 4.4.0 </p><p>EDIT: I can see the WAL and EHM files come and go, but the DB doesn't save the data. </p>


created: 2021-11-06T19:58:52-07:00
updated: 2021-11-07T13:16:33-08:00
title: Quando clico em notificações push do Instagram no Firefox elas não me levam pro site
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1457341;1457419;
creator: jefreylidel
content:
<p>Coisa pequena, mas vem me incomodando: as notificações push no meu Firefox funcionam normalmente, qdo clico em uma sou levada pro site. Isso tb acontecia com o Instagram, mas agora elas só pulam na tela e se clico nelas nada acontece, não sou redirecionada pro Instagram. Já limpei o cache do Firefox, já bloqueei as notificações do Instagram nas configurações do navegador e depois permiti novamente, mas isso não resolveu. </p>


created: 2021-11-06T19:52:03-07:00
updated: 2021-11-07T12:06:05-08:00
title: changing Firefox themes on my Macbook
product: firefox
topic: customize-firefox-appearance
locale: en-US
answers: 1457302;1457404;
creator: donna.schulz5360
content:
<p>I would like to change my Firefox theme. When I follow the steps to enable a new theme, my chosen theme appears on the screen. But when I close Firefox and then re-open it, my new theme appears briefly and then reverts back to the old theme. How can I fix this? </p>


created: 2021-11-06T18:47:26-07:00
updated: 2021-11-06T18:47:26-07:00
title: Best community forums?
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: TekHelp
content:
<p>What are the best forums for FF issues and questions?  I've used Mozillazine and this forum, but I see there are also NNTP groups.  What do most people use in terms of the which has the most activity?  Thanks </p>


created: 2021-11-06T18:45:30-07:00
updated: 2021-11-06T23:56:57-07:00
title: Firefox update message pop-up
tags: windows-7;desktop;other;firefox-920;
product: firefox
topic: other
locale: en-US
answers: 1457291;
creator: paw32
content:
<p>I would like to know how to stop the Firefox pop-up update message that says "Update available. Download the latest version of Firefox". It's in my face all day long and very annoying plus it covers up the upper right corner of the screen. Please explain how to turn it off. Thanks, Phil Walen. </p>


created: 2021-11-06T17:38:55-07:00
updated: 2021-11-06T20:14:35-07:00
title: lost Colorways 94
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1457276;
creator: lnicolof1
content:
<p>I got colorways, explored colors and themes, chose a theme, then wanted to just have a color, without a theme.  In the process of removing the theme, I completely undid Colorways. I don't know how to get it back.  Help? </p>


created: 2021-11-06T17:11:25-07:00
updated: 2021-11-06T17:11:25-07:00
title: firefox only updating some of my new details
tags: desktop;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: alansnotin
content:
<p>Don't think my problem was covered in choices offered. I lost the profile folder of my old thunderbird account while migrating it to clean install of Win 11 on new pc, and have struggled to get two new addresses. Firefox has finally accepted one as primary and the other as secondary email addresses, but I cannot get it to delete my no longer existing address. I have also changed my physical address but have not seen an option to change that info. Ever since I lost my email account I have been getting thumbnails of every brain rotting thing my partner watches on Youtube, and thanks to Google every site I visit assumes I'm her. My searches are answered in gobbledygook pc language. I dont want incorrect Firefox info and Google to mess up my brand spanking new Win 11 pc or my Microsoft account before I've even used them. My pc was a still boxed, unused win 10 machine that I did not use other than to install win 11. Any ideas what to do would be most welcome. Thanks alot Alan. </p>


created: 2021-11-08T15:35:58-08:00
updated: 2021-11-08T15:35:58-08:00
title: The game I always play with Firefox is not loading
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: leddag
content:
<p>This is the page <a href="https://apps.facebook.com/mergecraft/?fb_source=canvas_bookmark" rel="nofollow">https://apps.facebook.com/mergecraft/?fb_source=canvas_bookmark</a> </p><p>Nothing loads, no error messages. Just blank. Everything else seems fine. </p>


created: 2021-11-08T15:32:59-08:00
updated: 2021-11-08T15:32:59-08:00
title: Website login box gone, disappeared, missing
tags: desktop;websites;windows-10;firefox-940;firefox-9401;
product: firefox
topic: websites
locale: en-US
creator: FITorion
content:
<p>Firefox 94.0.1 Win 10 Websites such as banks and investment sites which normally have a box for login info appear when you click the login button ... nothing appears.   Checked with safe mode... problem persists. Checked with another browser... MS Edge... works in that browser. Problem started a day ago and has persisted. No known settings have been changed.  I've checked about:config and javascript does not appear to be disabled. I can't find anything that could be causing this in settings. images attached... what it looks like in Firefox and what it looks like in Edge. </p>


created: 2021-11-08T15:13:21-08:00
updated: 2021-11-08T15:13:21-08:00
title: Video em HDR
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: pt-BR
creator: fernando.3dmprojetos
content:
<p>Olá tudo bem? vamos lá... eu sempre usei outros navegadores... devido a meu hardware um tanto diferente... fica dificil encontrar soluções na internet para meus problemas... são duas coisas.. eu possuo um audio 7.1 e o mozilla foi o unico de todos os 99 navegadores que testei que funcionou todos os canais direitinho!! mesmo vendo tutoriais do google e edge até mesmo o opera gx ensinando a ativar o multi channel e nada adiantou, mozilla realmente foi o unico que funcionou, desde então só uso o mozilla, mas agora pintou um problema no mozilla, todos os outros 99 navegadores funcionam video HDR, você vai no youtube por exemplo e pesquisa por video HDR, você acaba encontrando um video HDR e ele fica até com um icone na engrenagem escrito HDR mostrando que esta ativado, sem falar que a imagem fica claramente diferente e mais bonita! Já no mozilla isso não funciona, nem na engrenagem marca que HDR esta ativo, como tbm a imagem fica claramente diferente "comum" porque o HDR não está ativo no video. pesquisei em diversos lugares na internet procurando alguem com uma solução para fazer o mozilla funcionar mas não encontrei então... aqui estamos... aguardo contato de vocês obrigado :D </p>


created: 2021-11-08T15:00:03-08:00
updated: 2021-11-08T15:00:03-08:00
title: Mozilla VPN.
tags: desktop;download-and-install_1;windows-10;firefox-940;
product: firefox
topic: download-and-install
locale: en-US
creator: denrawe
content:
<p>8th November 2021 Hi. I subscribed to Mozilla VPN (invoice number A2300A99-0001 11/08/2021) using my HP laptop forgetting it uses Windows 7 but I cannot download the programme.  </p><pre>    Despite being on line since 1985 I have great difficulty with computer operation and parlance; I cannot keep up with the changes and updates. Back to the problem:-     On my other computer (ThinkCentre), with Windows 10, each time I call up Firefox the Google page appears but  I never see the Firefox logo.  Consequently I am unable to find Mozilla VPN download.     Are you able to help or advise? </pre> <p>... Dennis Rawe </p>


created: 2021-11-08T14:58:46-08:00
updated: 2021-11-08T14:58:46-08:00
title: Firefox still won't play the videos on MSN websites.
tags: windows-7;desktop;other;firefox-940;firefox-9401;
product: firefox
topic: other
locale: en-US
creator: jpreiss
content:
<p>Firefox still won't play the videos on MSN websites. All other websites are ok. This is a known problem that goes back almost ten years now. </p><p>All cookies and other cache items have been cleared and Firefox has been refreshed and it still does the same exact thing only on MSN websites. All other websites are ok and all other browsers except Firefox have no issues playing videos on MSN. </p>


created: 2021-11-08T14:29:54-08:00
updated: 2021-11-08T14:29:54-08:00
title: Audio playback of Video not working
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: aledile01
content:
<p>Hello there </p><p>I have a small NAS with various video files on it. Some AVI which work flawless but also some MOV which show but do not play audio. </p><p>Other chromium based Browsers manage to do so without any problems therefore it should be possible somehow. </p><p>Informations regarding the file: Filetype: MOV Codec: MP4 Base w/ AVC ext (ISO 144496-12:2005) Channels: 2  compressor: sowt Sample rate: 48khz Depth: 24bit Bit rate: 16 </p><p>It was recorded with a Nikon D3200 camera. </p><p>As I am hosting these Files for other people I always get requests on why it does not work in Firefox. </p><p>I love Firefox and I want People to use it but such things just make in unnecessarly hard to do so. </p><p>I have experienced great business support from the Mozilla team, hope this to be true for home users too.  </p><p>Thanks beforehand and have a nice evening. </p>


created: 2021-11-08T14:12:55-08:00
updated: 2021-11-08T14:12:55-08:00
title: Login Issues with websites
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: kstevens78
content:
<p>When using Firefox, I cannot login to certain websites that I can login to using Chrome. When this happens, I am always told to use Chrome to solve my issues and it usually works. </p><p>I am currently having issues logging into "<a href="http://nespresso.com" rel="nofollow">nespresso.com</a>". The user name (email) and password are correct and work when using Chrome.  </p><p>Please advise. I really don't like having to rely on Chrome! </p>


created: 2021-11-08T13:46:16-08:00
updated: 2021-11-08T13:46:16-08:00
title: Facebook & Norton 360 after update
tags: desktop;other;windows-10;firefox-940;firefox-9401;
product: firefox
topic: other
locale: en-US
creator: bjrohner
content:
<p>Five days ago I installed a Firefox update. Since then, I have 2 problems that I cannot resolve. (1) Norton 360 icon is no longer available on my browser taskbar; I can still run scans and the Norton suite is enabled under "Manage Your Extensions"; but no way to access the password manager while browsing. (2) Facebook will not 'hold' any of my settings; I can set up the Facebook site as my Home page, but I have to log in to my Facebook page from there each time I open the browser; Facebook is not maintaining my game settings; however, scores and the like are being maintained; but, for instance, it is not retaining that I want music off; Facebook is not retaining any advertising settings either; if I check in 'Cookies and Site Data\Manage Data' it says I have not logged into Facebook for 5 days (I log in several times each day); Facebook is not listed under 'Manage Exceptions'. </p>


created: 2021-11-08T13:24:37-08:00
updated: 2021-11-08T13:29:00-08:00
title: Possible to edit locale translations?
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: perallner
content:
<p>Is it possible to edit the locale translations file in Firefox? Or edit translated text with other methods, for example CSS? </p>


created: 2021-11-08T13:20:18-08:00
updated: 2021-11-08T13:20:18-08:00
tags: linux;desktop;sync;firefox-940;
product: firefox
topic: sync
locale: en-US
creator: martinr3
title:
5 minute countdown timer on getting a verification code from an email sent by Mozilla to verify identity.l

content:
<p>Usually when I change to a different machine and try setting it up, I end up blocked out of my account with the message I have to insert a code available via email, with 5 minute expiry.  This makes a brick wall, as it takes such an email from 15 minutes to an hour to clear through the line here.  I'm behind a corporate proxy which also is supervised.   Is there any possible way the brick wall can be torn down by simply giving codes via SMS to cellphones, like your bank does, or extending this time to 1/2 hour or so?     In this case, I can't get to the EMAIL app on a new machine until I link up the sync so that my various bookmarks are brought over, including the one for the email application.   So I don't have my email yet until i get the Firefox sync working, and I can't do that because I can't get emails yet on that machine and 5 minutes is completely impossible anyway. </p>


created: 2021-11-08T13:18:27-08:00
updated: 2021-11-08T13:18:27-08:00
title: Arlo cameras
tags: windows-7;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: danny.carlson
content:
<p>I am unable to view my arlo cameras on firefox. this started 3 weeks ago. has something changed? </p>


created: 2021-11-08T13:16:20-08:00
updated: 2021-11-08T13:16:20-08:00
title: Back button not taking me back to where I was
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
creator: Russ.Gerrish
content:
<p>Hi, </p><p>This does not happen in all web sites, but when I use Kijiji,  select a category of item I am looking for, scroll down to an item I want more information on, select that item, read that item then select my "back" button, it does not take me back to the item in the loooong list of items, but back to the top of the page. </p><p>This is most inconvenient as one page could have 40 or more items, and it is a pain to scroll through all the items again to find where I was. </p><p>I am told this does not happen with other browsers, but Firefox is my browser of choice. </p><p>Thanks, Russ Gerrish </p>


created: 2021-11-08T12:40:20-08:00
updated: 2021-11-08T14:26:38-08:00
title: screenshots on Windows 10 and Firefox
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457636;
creator: alshelley
content:
<p>I open the developer tools with the f12 button and open the console tab. Then I open my file to create a new log and when I take a screenshot it only takes a shot of the file page and not of the console tab, or the network tab. </p>


created: 2021-11-08T12:15:49-08:00
updated: 2021-11-08T12:15:49-08:00
title: playing FaceBook games
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
creator: dancequeen
content:
<p>Just recently on one of the games I play on Facebook and I receive or send gifts a pop of box appears briefly and then disappears as quickly as it appeared.  Why is this happening?  It doesn't affect anything, it is just annoying.  I would have liked to add an image but it is to quick to get it. </p><p>Thanks </p>


created: 2021-11-08T12:08:18-08:00
updated: 2021-11-08T12:08:18-08:00
title: Nord VPN + Fiefox causing BSOD
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: MisterChief
content:
<p>Hello, </p><p>I just got Nord VPN this past week.  So far, it's been running great on my phone, but I'm having a problem on my PC.  Whenever Nord VPN is active and I'm running Firefox, it runs very slow and several times has resulted in a BSOD that crashes and resets my whole PC.  When I turn Nord off, everything's working normally again.  I tried Google Chrome and everything has been working fine.  However, Firefox is my preferred browser and I would prefer to be able to keep using it.  Thanks so much for any help you can give! </p>


created: 2021-11-08T12:01:25-08:00
updated: 2021-11-08T12:01:25-08:00
title: Colorways themes
tags: mac-os;desktop;customize;firefox-940;firefox-9401;
product: firefox
topic: customize
locale: en-US
creator: larouselle17
content:
<p>I chose lavender as the background color, but I hate it. It has changed all my links to lavender and I want to go back to the default settings before I added the lavender. I want the default settings before the Colorways options were made available.  </p><p>Even though I have figured out how to change the themes, the lavender color is still present in certain words. I want it to go. I want what I had before I added the lavender theme.  </p><p>I have looked at the articles, but I cannot find an option that says "go back to what you had before" or "undo" or "restore default settings". I'm possibly missing a step. Don't know. I'm frustrated that I can add something so easily, but not get rid of it so easily.  </p><p>Please help me restore my back ground colors to pre-Colorways add-on lavender. I have a Mac OS High Sierra 10.13.6. </p>


created: 2021-11-08T11:57:37-08:00
updated: 2021-11-08T14:14:32-08:00
title: Nechtěná změna propokolu z http na https
tags: linux;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: cs
answers: 1457620;1457634;
creator: hpeterka
content:
<p>Ahoj všem. Od jisté doby firefox vždy, když se nepovede otevřít nějakou stránku, změní protokol na https. Například chci otevřít stránku na zařízení v lokální siti, zadám ip adresu bez protokolu, a pokud se zařízení zrovna restartuje, vyhučí to s hláškou "Unable to connect". A zároveň se změní http na https. </p><p>Https-only mode mám vypnutý. Poradil by někdo, jak se toho zbavit? </p><p>Děkuji! Honza </p>


created: 2021-11-08T11:56:41-08:00
updated: 2021-11-08T11:56:41-08:00
tags: windows-7;desktop;customize;firefox-930;
product: firefox
topic: customize
locale: en-US
creator: GJNGETC
title:
Every time llately in the last few months when firefox does an auto update the colors change for my visited links etc.

content:
<p>Every time llately in the last few months when firefox does an auto update the colors change for my visited links etc. </p><p>Is there a way to stop this? </p><p>For some reason it's not easy to change it back again. I have to change several settibgs just to change one color. </p>


created: 2021-11-08T11:50:22-08:00
updated: 2021-11-08T11:50:22-08:00
title: Bug? selfReplicating Bookmarks
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
creator: ellington_scott
content:
<p>selfProliferating Bookmarks by ScottEllington ScottEllington | 6 hours ago | in Using bookmarks and history Closed to the community Hidden </p><p>I come not to share an idea, but to identify a problem.  I stopped browsing with Firefox several months ago upon realizing that my bookmarks were obviously copulating like rabbits.  Just this morning, I deleted upwards of 22,000 redundant bookmarks (all but a tiny handful of my legitimates) and now, even as I watch they're back up to 22,183 and the bookmarks bar is shimmering with activity. </p><p>The attachment is a screenshot saved in a .docx, showing my Firefox bookmarks folder on the left, brimming with 22,183 files.  And on the right is this page open in Firefox with my bookmark bar shimmering with metaphorical rabbit droppings. </p><p>The redundant _Homes folders contain nothing visible. </p><p>The redundant BookmarksBar folders contain legitimate bookmarks, some of which are redundant, along with a varying number of empty  _Homes folders. </p><p>I select one _Homes folder in the Manage Your Bookmarks Library dialogue, and SELECT ALL to determine the number in my Bookmarks Toolbar = 22,183, BUT the oldest file, according to the "Added" column is about ten minutes old. </p><p>Help/NoHelp...I thought this problem ought to be known. </p><p><strong>REPLY:</strong> </p><p>Jon Siddoway	1 hour ago </p><p>This sounds like you may be experiencing a bug. Please submit any bug reports to <a href="https://bugzilla.mozilla.org" rel="nofollow">https://bugzilla.mozilla.org</a> or reach out to support at <a href="https://support.mozilla.org" rel="nofollow">https://support.mozilla.org</a>. Hope this helps! </p><p>Reply 1 </p><p>Jon Siddoway	1 hour ago </p><p>Status label added: Closed to the community </p><p>Reply 1 </p>


created: 2021-11-08T11:45:16-08:00
updated: 2021-11-08T11:45:16-08:00
title: toolbar item
tags: linux;desktop;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: llrudolph
content:
<p>Hi, </p><p>Is there a way to add date &amp; time to the toolbar? Available add-ons add their own bar which takes up valuable window space. </p><p>Thanks, Larry </p>


created: 2021-11-08T11:42:36-08:00
updated: 2021-11-08T11:42:36-08:00
title: Exclui Pasta do Perfil acidentalmente
tags: windows-7;desktop;bookmarks;firefox-940;
product: firefox
topic: bookmarks
locale: pt-BR
creator: joel46
content:
<p>Boa tarde!!! recentemente exclui acidentalmente a pasta de meu perfil no firefox, usei um software de recuperação de dados, porém, meus bookmark, não estão sendo reconhecidos na hora de restaurar, existe uma forma de reparar ?, ou outra forma eficaz de reparar todos os arquivos deletados ? Obs: exclui usando Shift+Del. Grato desde já. </p>


created: 2021-11-08T11:35:50-08:00
updated: 2021-11-08T11:35:50-08:00
title: After updating to 94, I cannot undo (Ctrl + Z) the changes in the search bar.
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: booya
content:
<p>Earlier, when I activated the search field with the Ctrl + K key combination, it was possible to go far back, by rolling back to the previous words (characters). After the update, it almost stopped working. I press Ctrl + Z and nothing happens. As if the browser "forgot" which characters were entered earlier. I haven't made any changes to the settings after the update. Help. </p>


created: 2021-11-08T11:27:12-08:00
updated: 2021-11-08T15:26:35-08:00
title: Autofill sugestions of strange usernames and emails I do not know.
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457599;1457600;1457609;1457610;1457615;1457630;1457638;1457641;1457646;
creator: emjayess1
content:
<p>When I go to any website to log in,  I click in the box to enter my user name or email and there are names and emails of people I don't know, who are not in my contacts, and I have never received any contact (phone or email) from them. I am not logged in, not syncing, and have never set up a Mozilla account until needing to ask this question. </p><p>WTF is going on? Have I been hacked? Who are these people and how is there info stored in my browser? </p><p>(I know how to delete them from the drop down list. My question is how did they get there and how to make sure it doesn't happen again.) </p>


created: 2021-11-08T10:06:04-08:00
updated: 2021-11-08T10:06:04-08:00
title: Firefox gone u/s
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: howard33
content:
<p>Hi, I have used Firefox since it's launch and have never had a problem before. I have the latest version but everytime it starts, it tries to restore old tabs (no, I don't have that ticked in settings), and fails . If Firefox is open and I click on a link, it says firefox is open and must be closed before it can display the page. It is driving me mad. It started under windows 10 and now I have upgraded to windows 11, the problem has come with it. I have tied resetting firefox to no avail. What do I do? please email howard@g3ves.uk </p>


created: 2021-11-08T09:55:31-08:00
updated: 2021-11-08T09:55:31-08:00
title: save from net.helper
tags: linux;desktop;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: gustavocrfex
content:
<p>I receving the following error message "Error: indexedDB API missing " when I try to use the green button of the extension 'save from net.helper' on youtube on firefox, someone can give the answer to totally solve this problem? I would be grateful. </p>


created: 2021-11-08T09:48:44-08:00
updated: 2021-11-08T09:48:44-08:00
title: Reset of account
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
creator: Gravgaardjens
content:
<p>After i forgot my password to my sync and did a reset i lost all my bookmarks </p><p>i dont care about the saved keys logins and what not all i need is the pages i saved cus i cant remember them  </p><p>how can i get them back is there anyway i can show proff of identety just something i dont need any passwords or keys or nothing bassicly just links to the saved pages i made ive even gotten a new credit card so the saved credit card that was used on the sides wont work so yeah theres that to. </p><p>please help a frustrated user </p>


created: 2021-11-08T09:09:13-08:00
updated: 2021-11-08T11:30:36-08:00
tags: desktop;websites;windows-10;firefox-800;
product: firefox
topic: websites
locale: en-US
answers: 1457596;1457597;
creator: jerryd15
title:
I can't get to Amazon without adding the scrambled letters or order from this browser.  I tried turnig off add on. That did not help.  It worked for years and a few weeks ago it just went nuts.  Works fine on Edge.

content:
<p>Amazon stopped working a few weeks ago.  Now it wants me to put in the scrambled letters to sign in and it will not let me purchase anything.  I tried turning off add ons that did not change it.  It works fine on other browsers. </p>


created: 2021-11-08T08:37:03-08:00
updated: 2021-11-08T08:37:45-08:00
tags: linux;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: Royksopp
title:
Firefox will not start (maybe NFS related) "Your Firefox profile cannot be loaded. It may be missing or inaccesible."

content:
<p>I am trying to run Firefox 94.0 on Ubuntu Linux 20.04. My home directory is NFS mounted. When I start Firefox, a window pops up that says "Your Firefox profile cannot be loaded. It may be missing or inaccessible." </p><p>Here is what I have tried so far. First, I have moved away ~/.mozilla. Then I tried moving away ~/.thunderbird. I see that Firefox does create a new ~/.mozilla directory with these contents: </p><p>firefox </p><pre>   Crash Reports/        events/        InstallTime2021102816135    Pending Pings/ </pre> <p>systemextensionsdev/ </p><p>I have tried running Firefox like so: </p><p>firefox -P firefox --ProfileManager firefox --first-start firefox --safe-mode </p><p>All result in the same popup window. </p><p>I tried moving the .mozilla directory to somewhere locally on the computer, and made a symlink in my home directory to it. </p><p>I tried firefox --profile with the path to a profile stored locally on the computer. </p><p>I tried: </p><p>HOME=/somewherelocal firefox </p><p>And that caused some other problems. </p><p>I tried strace -f firefox but that produces so much output I don't know where to begin to figure out why it is behaving this way. </p><p>I've uninstalled Firefox, and reinstalled it (apt-get remove; apt-get install). I've rebooted the computer. I've updated Ubuntu to all the latest packages. </p><p>I think I've run out of things to try. Please help. </p><p>Thanks. </p>


created: 2021-11-08T08:24:33-08:00
updated: 2021-11-08T11:41:14-08:00
title: screenshot feature gone. NOTHING on the forum has fixed it.
tags: desktop;other;windows-81;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457575;1457589;1457591;1457593;1457603;
creator: ultacharmedfan
content:
<p>if you tell me to use ctrl shift s, or customize toolbar or right click i will just block you. there's *no* option to add a screenshot button with customize toolbar. crtl shift s does NOTHING and the option has vanished from my right click menu. </p>


created: 2021-11-08T08:22:21-08:00
updated: 2021-11-08T10:24:25-08:00
title: Same Account but 2 different session
tags: desktop;sync;windows-10;firefox-940;
product: firefox
topic: sync
locale: en-US
answers: 1457561;1457583;
creator: mustafa.yilmazzz
content:
<p>Hi I have 1 account but 2 pc. in my new pc i cannot see logged pc settings and also both cannot sync.  </p><p>Looks that 1 account but 2 different session. can you check and merge them? </p>


created: 2021-11-08T08:12:55-08:00
updated: 2021-11-08T08:12:55-08:00
title: Firefox is much slower after the weekend
tags: linux;desktop;fix-problems;firefox-940;firefox-9401;
product: firefox
topic: fix-problems
locale: en-US
creator: lammert.nijhof
content:
<p>The CPU usage has increased by ~50% since last weekend 6-7 Nov. Firefox selects in both cases - 720p or 720p60 - use hardware acceleration when available The main culprits are: - GeckoMain - RDD Process - Web Content For 720p it increased from ~14% to ~22% and for 720p60 the change is from ~20% to ~29% I use: - Ubuntu 21.10 - Ryzen 3 2200G; 16GB - Wayland </p>


created: 2021-11-08T08:10:24-08:00
updated: 2021-11-08T08:10:24-08:00
title: Sorry, the video player failed to load.(Error Code: 101104)
tags: mac-os;desktop;websites;firefox-940;
product: firefox
topic: websites
locale: en-US
creator: vincelasch47
content:
<p>Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this </p><p>Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 101104)" </p><p>Funny WHY YOU ALL DON'T WORK BUT... Safari works just fine every time </p><p>And Firefox DOES NOT, NOT EVEN 1 TIME </p>


created: 2021-11-08T07:55:11-08:00
updated: 2021-11-08T07:55:11-08:00
title: Problemas para descargar PDF desde Drive
tags: windows-7;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: es
creator: cedrick1973
content:
<p>Hola hace un tiempo no puedo bajar archivos PDF desde el drive he actualizado todo reinstalado y no funciona debo usar chrome para esto favor ayudar con solucion </p>


created: 2021-11-08T07:46:12-08:00
updated: 2021-11-08T07:46:12-08:00
title: Casting from Firefox Browser to Chromecast in Windows 10
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: mbouman2
content:
<p>I have read some of the answers on here and done so searching coming up with MagicCast and Fx-Cast and have had no luck with being able to cast from my PC using Firefox Browser to my Chromecast.  Is there any new news out there and people have found that they can cast based on using a PC with Windows 10?  Thanks!!!! </p>


created: 2021-11-08T07:30:15-08:00
updated: 2021-11-08T07:30:15-08:00
title: Unable to open Google Site, or any page, that have some integration with Google Service
tags: mac-os;desktop;privacy-and-security_1;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
creator: fulvi0
content:
<p>Hi folk, </p><p>I'm using Firefox as a daily web browser for years, and I love it; I begin to face a issues, when I trying to use any google service, of website, that have some integration with Google Services, I'm not able to open, event the site of <a href="http://google.com" rel="nofollow">google.com</a>, just not open. </p> <ul><li> I clean the cache of the Browser, </li><li> I delete Firefox and Installed (as well I removed the data file in library/Application/Firefox </li><li> In Enhanced Tracking Protection, I set as Standard protection, I add to exceptions. </li></ul> <p>I don't know what else to do to make it work....! </p><p>Thank In advantages folks, if you have any suggestion, please, comment. </p><p>Regards, </p>


created: 2021-11-08T07:08:51-08:00
updated: 2021-11-08T07:08:51-08:00
title: Can I send tabs to Firefox without being inside Firefox?
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: dcascio73
content:
<p>I know this isn't an officially supported thing so maybe this falls under feature request instead. I'd like to send myself a URL via my Firefox account without having to open the URL in my browser. For example, if in a messaging program I receive a link I know I want to open, but I'm using a shared device or on a work computer. Ideally I'd like to use an API to quickly send the link so I could integrate with a third party tool like the MacOS tool Alfred, but I'm sure this would eventually be useful in other contexts. </p><p>Thanks! </p>


created: 2021-11-08T07:05:25-08:00
updated: 2021-11-08T12:14:47-08:00
title: My computer doesn't support latest version
tags: desktop;
product: firefox
topic: install-and-update-firefox
locale: en-US
answers: 1457611;
creator: oceandreamer100
content:
<p>I downloaded newest version of Firefox and didn't realize it would work on my computer (IMac) OS X El Capitan 10.11.6. I read that version 78 is the most current one that will work. How do I download that? </p>


created: 2021-11-08T06:49:36-08:00
updated: 2021-11-08T06:49:36-08:00
title: New firefox version too slow in downloading/uploading
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
creator: Ces559
content:
<p>This latest version of firefox is very SLOW in downloading/uploading. Could use some fixing and I don't mean on my part, because I clear the cache, disk cleanup, defrag and scan and it still downloads/uploads SLOW! </p>


created: 2021-11-08T06:47:27-08:00
updated: 2021-11-08T11:57:44-08:00
title: New version wont work on my Mac
tags: desktop;
product: firefox
topic: install-and-update-firefox
locale: en-US
creator: oceandreamer100
content:
<p>duplicate of <a href="/questions/1357105" rel="nofollow">/questions/1357105</a> thread and moved from Firefox for iOS to Firefox section as <strong>iOS</strong> is for iPhone/iPad.  </p><p>I downloaded newest version of Firefox and didn't realize it would work on my computer  (IMac) OS X El Capitan 10.11.6.  I read that version 78 is the most current one that will work. How do I download that? </p>


created: 2021-11-08T06:26:24-08:00
updated: 2021-11-08T06:26:24-08:00
title: The update made my firefox bilingual
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
creator: oban1
content:
<p>Hi!  </p><p>When my Firefox automatically updated to the latest version, I noticed that lots of random things were in French instead of English. </p><p>As you can see on the screenshots lots of random things are in French, and I really hate it. </p><p><br> Please note that my computer language is English and my display language in Firefox is also English; but my PC has Windows 10 Pro Education and it was given to me in French. </p>


created: 2021-11-08T06:03:22-08:00
updated: 2021-11-08T06:03:22-08:00
title: Getting (no) help for icon question
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: aj.sj.becker
content:
<p>First, thanks Mozilla for making it nearly impossible to get any actual help. Your website does a great job of never really producing contact information, an email address or anything remotely close to live help - but keeps you hopping pages until you want to scream. </p><p>Secondly, I have a desktop of the exact same Firefox icon for every shortcut I placed there.  How can I change the icons to represent the actual logo/image of the target website? </p><p>Thanks </p>


created: 2021-11-08T06:00:28-08:00
updated: 2021-11-08T06:06:31-08:00
title: Cambio mail
tags: desktop;other;
product: firefox
topic: other
locale: it
answers: 1457541;
creator: robertomajure
content:
<p>Salve, purtroppo mi hanno rubato la mail con cui sono registrato e non la posso più recuperare. Quindi rischio che accedendo su questo account, possono trovare tutte le mie password salvate. Esiste un modo per cambiare la mail dell’account senza avere il codice di verifica sulla vecchia mail? </p>


created: 2021-11-08T05:49:26-08:00
updated: 2021-11-08T10:23:45-08:00
title: After Upgrading to 94.01
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: kenammar
content:
<p>After I updated to 94.01 I am not able to see data from a website. I can run the Refresh Firefox option under about:support and it will work for about 5 minutes and it will stop again. This happens to multiple sites. I have an old laptop with Ver 90.02 and that's not effected. Also I have chrome on the same PC and it works fine. Attached is a screenshot and It's should list all the users. Is it possible to role this update or is there a fix? </p>


created: 2021-11-08T05:44:15-08:00
updated: 2021-11-08T12:57:03-08:00
title: Problema de acceso a google - youtube - gmail...
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: es
answers: 1457566;1457622;
creator: cachirulo66
content:
<p>Hola gente de Mozilla </p><p>Tengo un problema con Mozilla Firefox en Windows 10, siempre ha sido mi navegador favorito, pero desde hace unos dias no puedo acceder a nada que tenga q ver con google, ni el buscador, ni youtube, ni gmail </p><p>Me sale el siguiente mensaje </p><p>''<em><strong>No se ha conectado: Posible problema de seguridad </strong></em> </p><p>Firefox ha detectado una potencial amenaza de seguridad y no ha continuado a <a href="http://www.google.com" rel="nofollow">www.google.com</a> porque este sitio web requiere una conexión segura. </p><p>¿Qué puede hacer al respecto? </p><p><a href="http://www.google.com" rel="nofollow">www.google.com</a> tiene una política de seguridad llamada HTTP Strict Transport Security (HSTS), que significa que Firefox solo puede conectarse a él de forma segura. No puede añadir una excepción para visitar este sitio. </p><p>El problema está probablemente en el sitio web, y no hay nada que pueda hacer para resolverlo. </p><p>Si está en una red corporativa o utilizando un antivirus, puede ponerse en contacto con el equipo de asistencia para obtener ayuda. También puede notificar el problema al administrador del sitio web.''<em><strong> </strong></em> </p><p>Alguna solución, he probado a reiniciar Firefox y a desinstalar e instalar y sigue igual. El navegador funciona en todo el resto de webs </p><p>Gracias por la ayuda </p>


created: 2021-11-08T05:42:36-08:00
updated: 2021-11-08T05:42:36-08:00
title: Shift + ENTER on text boxes is not working consistently
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
creator: hellbiz
content:
<p>Trying to send multi line messages in WhatsApp for Web is not working as expected. From my tests, most of the times after pressing Shift + ENTER the cursor will not move to the next line (strangely, sometimes it works). And this will make the user to press again Shift + ENTER. Now the cursor finally is on the second line, as it should have been after the first try. But when starting to write, an empty line appears, which means the first new line command actually worked, it was there but was invisible and showing up only after starting to type "normal" characters. </p><p>Steps to reproduce: 1. write something, for example "line 1" 2. press Shift ENTER (cursor is still on the first line) 3. press again Shift ENTER (cursor finally moves to the second line) 4. write again, for example "line 2" (this new text will jump to another line) </p><p>So instead of: &gt; line 1 &gt; line 2 </p><p>We will have: &gt; line 1 &gt;  &gt; line 2 </p><p>PS: Tested in Chrome and Edge and in both is working perfectly. The problem can be reproduced only in Firefox (version 94.0.1 64bit). </p>


created: 2021-11-08T05:35:41-08:00
updated: 2021-11-08T05:35:41-08:00
title: Mouse button non-function
tags: linux;desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: alyn8989
content:
<p>Please ignore the topic selected above as one of the problems I have is that drop-down lists don't work. Nor can I activate the 3-line action icon top right. The mouse works 100% in all other apps, but not in Firefox where neither mouse button will action a drop-down. </p>


created: 2021-11-08T04:49:46-08:00
updated: 2021-11-08T04:49:46-08:00
title: search issues
tags: desktop;other;windows-10;firefox-930;
product: firefox
topic: other
locale: en-US
creator: pete72
content:
<p>I've been using a saved search on eBay for years.  A month or so ago when I ran the search [I'll use figures from early this morning as an example] for the toy BAYKO it told me there were about 520 items [which should take up 11 pages]. The page count along the bottom stopped at 8 throughout. I scanned through the pages and, everything was fine on pages 1-6 and 8. However, page 7 [regardless of which way I moved to it] said zero matching items had been found. This is not an eBay problem as Chrome displayed everything, including page 7, correctly - please advise. </p><p>Pete </p>


created: 2021-11-08T04:30:23-08:00
updated: 2021-11-08T11:05:38-08:00
title: new update 91.3.Oesr.
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1457533;1457590;
creator: no1uno
content:
<p>My Firefox has just been updated to 91.3.Oesr. Previously the lock symbol in the URL could be dragged to the desktop to save the URL as a bookmark. This update  doesn't allow me to do that. Please advise. </p>


created: 2021-11-08T04:15:37-08:00
updated: 2021-11-08T05:16:26-08:00
title: PROBLEMA CON SERVER IN USCITA
tags: desktop;other;
product: firefox
topic: other
locale: it
answers: 1457538;
creator: info6393
content:
<p>BUONGIORNO  HO UN PC APPLE CHE LAVORA SU WINDOWS , OGGI ABBIAMO CAMBIATO LA PWD DELLA MAIL DEL DOMINIO DEL NOSTRO CLUB E MOZILLA NON RIESCE PIù A CONNETTERSI AL SERVER IN USCITA <a href="http://OUT.POSTASSL.IT" rel="nofollow">OUT.POSTASSL.IT</a>  HO PROVATO ANCHE A CONTROLLARE IL TSL MA è GIA' AD 1 -  NON SO PIù QUALE SOLUZIONE CERCARE MA IL PROBLEMA è GRAVE PERCHè E' LA MAAIL UFFICILE DEL NOSTRO CIRCOLO .  POTETE AIUTARMI CON URGENZA?  GRAZIE  LE IMPOSTAZIONI DELLA MAI INFO@ROYALCLUBTORINO.IT SONO SERVER IN ENTRATA  <a href="http://IN.POSTASSL.IT" rel="nofollow">IN.POSTASSL.IT</a> )FUNZIONA )  PORTA 993 - SERVER PREDEFINITO IN ENTRATA <a href="http://OUT.POSTASSL.IT" rel="nofollow">OUT.POSTASSL.IT</a>  PORTA 465  CORDIALMENTE MORENA ANDREOTTI  ROYAL CLUB TORINO </p>


created: 2021-11-08T04:15:00-08:00
updated: 2021-11-08T04:15:00-08:00
title: Firefox keeps force-restarting itself.
tags: desktop;fix-problems;windows-10;firefox-930;
product: firefox
topic: fix-problems
locale: en-US
creator: dmmwilliams
content:
<p>Firefox keeps restarting itself. It's not crashing, just closint tiself and reopening. If I have multiple tabs open, I get the tabs warning, but even if i click not to close, it closes and restarts anyway. This often happens umprompted even if the app has been in the backround untouched for a few minutes (or hours) such as when ive left it on my 2nd screen to refer to when playing a game or working. Having multiple windows open means it restarts all of them. Sometimes, opening a new tab or window, or upon starting firefox from closed will trigger the same behaviour, but this isn't consistant. </p><p>This has been going on about 6-8 months, across multiple updates. Until now it's been an annoyance, but i recently got a new job working from home, and it's starting to impact my ability to work, since some of that work is in-bowser. I've lost 15-30 minutes here and there a few times, and I lost 4 hours work the other day becuase the brower restarted without allowing me a chance to save my work. If I can't find a solution to this, i might be forced to change my browser, which i would really prefer not to do. </p><p>I only have a few addons, and disabling them hasn't seemed to solve the issue :  ReloadMatic (Lets you set tabs to reload automatically on a timer), Tampermonkey, uBlock Origin, and Yahoo Search </p><p>Any help or advice would be greatly appreciated. Thank you. Kreldin </p>


created: 2021-11-08T03:58:49-08:00
updated: 2021-11-08T03:58:49-08:00
title: deslogando sozinho
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: pt-BR
creator: victor.araujo07
content:
<p>Bom dia pessoal, estou tendo alguns problemas em alguns sites do firefox deslogar sozinho da pagina, alguem pode me ajudar ? </p>


created: 2021-11-08T03:12:11-08:00
updated: 2021-11-08T03:12:11-08:00
title: External-apps' links' opening -- SOME in existing FF tab, SOME in new FF window. Why & how to fix?
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
creator: p1721
content:
<p>I run Firefox 94.0/Linux </p><p>In `user.js` I've set </p><p>	user_pref("browser.link.open_newwindow", 3); 	user_pref("browser.link.open_newwindow.restriction", 0); 	user_pref("browser.link.open_newwindow.override.external", -1); </p><p>IIUC, with that config, links opened from other apps should open in new tabs in an existing/running instance of FF. </p><p>In a Tbird email, I've two links. </p><p>If I click on the 1st, </p><p>	<a href="https://www.amazon.com/gp/your-account/ship-track?ie=UTF8&amp;orderId=xxx-xxxxxxx-xxxxxx&amp;packageIndex=0&amp;shipmentId=xxxxxxxxx&amp;ref_=scr_pt_tp_t" rel="nofollow">https://www.amazon.com/gp/your-account/ship-track?ie=UTF8&amp;orderId=xxx-xxxxxxx-xxxxxx&amp;packageIndex=0&amp;shipmentId=xxxxxxxxx&amp;ref_=scr_pt_tp_t</a> </p><p>it behaves in exactly that way ... opened in a new tab in existing FF instance. </p><p>But if I click on the 2nd, </p><p>	<a href="http://wwwapps.ups.com/WebTracking/processInputRequest?HTMLVersion=5.0&amp;loc=en_US&amp;Requester=UPSHome&amp;tracknum=1ZYxxxxxxxxxxxxxxx" rel="nofollow">http://wwwapps.ups.com/WebTracking/processInputRequest?HTMLVersion=5.0&amp;loc=en_US&amp;Requester=UPSHome&amp;tracknum=1ZYxxxxxxxxxxxxxxx</a> &amp;AgreeToTermsAndConditions=yes&amp;track.x=28&amp;track.y=10 </p><p>a new FF instance is launched, and the link is opened in a new, sized window in that new instance. </p><p>Why do the two links behave differently with this config? </p><p>What do I need to change so that ALL links behave like the 1st one -- opened in new tab in the existing/running instance of FF? </p>


created: 2021-11-08T03:08:09-08:00
updated: 2021-11-08T03:08:09-08:00
title: proxies
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: wilsonryan730
content:
<p>hi when i change my proxy it wont let me load websites why is this. also when i type in about,config in address bar it giving me search engine results on how to cahange it instead of letting me change my dns preferences. why is this </p>


created: 2021-11-08T03:06:51-08:00
updated: 2021-11-08T04:59:48-08:00
title: MOZILLA VPN
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: es
answers: 1457534;
creator: d.leonet
content:
<p>La VPN no me permite ver algunas páginas o no las carga correctamente, en mi caso prefiero navegar sin VPN, realmente no estoy nada satisfeco con la compra de este producto, cuando esté a punto de caducar mi suscripción en agosto 2020 la daré de baja. Sistema oprativo W10, 64 BITS, Corel i7-7700 CPU. NVIDIA GEFORCE GTX 1050 </p>


created: 2021-11-08T03:02:49-08:00
updated: 2021-11-08T03:02:49-08:00
title: Links won't open.
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: jangavin2000
content:
<p>Links won't open. If I click on a link on one page (e.g. email) the link won't open. Even to get to this page from Firefox help I had to use Google. </p>


created: 2021-11-08T02:43:23-08:00
updated: 2021-11-08T02:47:01-08:00
title: Firefox 94.0 (64-bit) hangs and crashes on Ubuntu 20.04
tags: linux;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457517;
creator: makemisteaks
content:
<p>First it starts lagging for no apparent reason and slows the whole machine down - I'm not able to switch to terminal to kill Firefox. Even the mouse pointer starts lagging up to a point that I'm not able to click close button. After a while, it either crashes, or I need to reboot the machine in order to make it work again. </p>


created: 2021-11-08T02:35:38-08:00
updated: 2021-11-08T02:35:38-08:00
title: Firefox no deja abrir páginas web http
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: es
creator: bangorocasolano
content:
<p>Tengo seleccionado en la configuración de mi firefox, en el menú Modo solo-HTTPS, la opción "No activar el modo solo-HTTPS"; pero, en vez de abrir la página o darme el mensaje de página no segura me mustra el siguiente mensaje: Tenemos problemas para encontrar ese sitio. </p><p>Cabe destacar que, esto sucede con distintas páginas, especialmente las de servicio cloud y me está sucediendo luego de actualizarse el firefox.  </p><p>Por otro lado, en algunos casos no me muestra el mensaje de Tenemos problemas para encontrar ese sitio sino que me cambia la URL http por otra URL https de otro servicio o página. Y, aunque le haga clic al candado y le desacive el https igual no hace caso al URL HTTP. </p>


created: 2021-11-08T00:41:09-08:00
updated: 2021-11-08T00:41:09-08:00
title: not able top share computer audio while sharing screen
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: megha3204
content:
<p>Whenever I present my screen through google meet, my computer audio is not shared. Say, if I am playing a youtube video, then other members are not able to hear the video. I never faced such issue in chrome. Also there is no option to share only one tab which was there in chrome. </p>


created: 2021-11-08T00:02:55-08:00
updated: 2021-11-08T02:34:39-08:00
title: Manage Extension administration and recover account
tags: mac-os;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
answers: 1457514;
creator: amza
content:
<p>Hi, We are trying to publish a new version of Extension Adobe Target VEC Helper: <a href="https://addons.mozilla.org/en-US/firefox/addon/adobe-target-vec-helper/" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/adobe-target-vec-helper/</a> </p><p>Unfortunately, after an Organization change we lost the credentials for the account used to initially publish this extension (mobileadobe@gmail.com). Is there any way to recover the Mozilla account so we can continue publish new versions of this extension? Is there any way to provide a group access to manage the extension to some more users to avoid in the future similar cases with loosing account credentials? </p><p>Best regards, Sorin Amza. </p>


created: 2021-11-07T23:42:25-08:00
updated: 2021-11-07T23:42:25-08:00
title: Pinned bookmarks sync for all devices
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
creator: Kotaina
content:
<p>I have started to use firefox browsers for all of my devices: Windows laptop, MacBook and andrid phone. For easy use, all of my settings, bookmarks &amp; other are syncing between all devices. With the exception of one thing: I cant sync pinned bookmarks on firefox startup page. Is it a bug or I can fix it somewhere in browser settings? </p>


created: 2021-11-07T23:04:47-08:00
updated: 2021-11-07T23:04:47-08:00
title: Migrating session from SeaMonkey to Firefox
tags: linux;desktop;download-and-install_1;firefox-920;
product: firefox
topic: download-and-install
locale: en-US
creator: svip7782
content:
<p>I've been using SeaMonkey for quite a while now, but I am slowly coming to terms with it being a memory hog, that has some apparent memory leak in it.  Despite having 64 GiB of RAM in my desktop, running it for a few days - though with many tabs - can still cause it to crash, sometimes the entire OS. </p><p>So I want to migrate the session from SeaMonkey to Firefox, i.e. preserve my tabs.  Copying keys3.db and logins.sqlite ensures my passwords are copied over.  But copying places.sqlite or sessionstore.json from my SeaMonkey profile to Firefox does not work. </p><p>Inspect places.sqlite both generated by Firefox and SeaMonkey, I notice that they do not have the same schema for moz_places, so I wonder if that is upsetting Firefox, and scraps the entire file.  I notice that Firefox - while not using sessionstore.json any more - is using another file called sessionstore.jsonlz4, I wonder if I could convert my SeaMonkey sessionstore.json to a sessionstore.jsonlz4 file, that Firefox might be able to load it.  However, finding guides on how to generate a jsonlz4 is hard, since most - if not all - are about decoding them. </p><p>So I am a bit stumped.  How do I migrate my SeaMonkey session to Firefox?  I can live with losing my history, and I don't use bookmarks.  We are talking about well over 100 tabs, and I'd hate having to enter them manually. </p><p>I am using Firefox 92 and SeaMonkey 2.53.8.1 on Fedora 33. </p>


created: 2021-11-07T22:00:27-08:00
updated: 2021-11-07T22:00:27-08:00
title: Firefox freezes whenever using the System File Browser (Finder)
tags: mac-os;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
creator: holtdwyer
content:
<p>I have firefox 94.0.1 running on Mac OS 10.15.7. Whenever I perform an action that requires Firefox to open up the system file browser (Finder), it freezes and I have to force kill the process, though it doesn't show up as "Not Responding" in the "Force Quit Applications" list. For example, whenever I hit the "Attach" button in Gmail, or the "Upload File" button on Overleaf, what should happen is that a system dialogue opens allowing me to select a file from my computer. What actually happens is that Firefox freezes and has to be restarted. Very frustrating. </p>


created: 2021-11-07T21:47:06-08:00
updated: 2021-11-07T22:01:26-08:00
title: div class row not rendering when printing pdf in firefox
tags: linux;desktop;other;firefox-930;
product: firefox
topic: other
locale: en-US
creator: habibur.stu2015
content:
<p>hello, i have been trying to print multi page pdf  containing tables, the pdf is generated as desired without error in all browser except mozilla-firefox. My code:   </p><p>``` html snippet: <a href="https://pastebin.ubuntu.com/p/qpfxW3dGRX/" rel="nofollow">https://pastebin.ubuntu.com/p/qpfxW3dGRX/</a> css snippet: <a href="https://pastebin.ubuntu.com/p/Ngd3ctWy4n/" rel="nofollow">https://pastebin.ubuntu.com/p/Ngd3ctWy4n/</a> ``` </p><p>left most pic(below) is the output generated in chrome browser(which is fine) but right one(below) is generated in firefox(right table border is not rendering). </p><p>this is a multi page pdf where every page containing tables, there are also other issues like there is blank page happening in the pdf generated on firefox, pdf is okay for all the other browsers but not in mozilla, points to be noted- the preview before printing in firefox is totally okay there is no problem. anyone can help? </p>


created: 2021-11-07T20:23:32-08:00
updated: 2021-11-07T20:23:32-08:00
title: Change Webcam Settings in Firefox browser
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
creator: RSoxNo1
content:
<p>I have a built in webcam on my laptop and a separate 1080P webcam, both of which are capable of displaying video in a 16:9 aspect ratio. I have zero issues getting the webcam to display in the 16:9 aspect ratio on Chrome, on the Windows 10 Camera App or Zoom, but it defaults to 4:3 on Firefox. </p><p>The website I'm trying to broadcast on is a gaming website, <a href="http://Spelltable.com" rel="nofollow">Spelltable.com</a>. I have zero issues using Chrome. </p><p>A test on <a href="http://webcamtests.com" rel="nofollow">webcamtests.com</a> displays that the default resolution for the browser is 640x480 and the max resolution for this webcam (the built in webcam) is 1280x720. </p><p>I suspect the question at hand is how to change the default resolution on the browser? </p>


created: 2021-11-07T20:06:51-08:00
updated: 2021-11-07T20:10:25-08:00
title: Trying to permanently remove a bookmark from Firefox
tags: desktop;bookmarks;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
answers: 1457490;
creator: johnfwalt1954
content:
<p>I am attempting to permanently remove a bookmark from my home page on firefox. I have attempted to click on the bookmark that I am attempting to remove, only, the bookmark is NOT removing from my homepage. Please assist me in the permanent removal of the bookmark.  I have attempted to click on the said bookmark, then click remove, only, the said bookmark is NOT removing. </p>


created: 2021-11-07T18:54:06-08:00
updated: 2021-11-07T19:42:02-08:00
title: "Ask to save logins and passwords for websites" setting won't stay ticked
tags: desktop;privacy-and-security_1;windows-10;firefox-940;firefox-9401;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1457483;1457487;
creator: drgazgiz
content:
<p>Firefox won't save my passwords setting </p><p>I go to Settings &gt; Privacy and Security and tick the box that says "Ask to save logins and passwords for websites". I have also chosen "Remember History" so "Firefox will remember your browsing, download, form, and search history". </p><p>I then exit Firefox (either by "Exit" or clicking the X) to save the setting. Then when I go back in to Firefox, the "Ask to save logins and passwords ...." box is unticked and  have to tick it again to get all my passwords for sites. It never saves the setting. </p><p>Running Firefox 94.0.1 on Windows 11. </p><p>Colin </p>


created: 2021-11-07T18:46:49-08:00
updated: 2021-11-07T21:20:37-08:00
title: Malicious re-direct from unreachable bookmark
tags: desktop;bookmarks;malware;escalate;windows-10;firefox-940;
product: firefox
topic: bookmarks
locale: en-US
answers: 1457484;1457491;1457493;
creator: m.parker
content:
<p>I have a series of bookmark that are usable/contactable internally from my work WAN network.  These bookmarks are unreachable when using my PC from my home network.  No problem with that, it's the correct FF behavior. </p><p>However, recently selecting one of the unreachable bookmarks results in a re-direct to a third party (malicious) webpage. </p><p>How do I change the re-direct address on an unreachable URL?  Or default it back to "normal behavior"? </p>


created: 2021-11-07T18:34:07-08:00
updated: 2021-11-07T20:10:12-08:00
tags: desktop;fix-problems;windows-81;needsinfo;firefox-940;firefox-9401;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457485;1457489;
creator: windsinger5
title:
Got a "Secure Connection Failed" message when my e-mail worked JUST FINE just an hour ago, why not now?

content:
<p>I hope you can help me, because I have only this ONE e-mail address for EVERYTHING. I have NEVER gotten this message before, &amp; there is NO reason I should be getting it now. I was JUST THERE, IN my e-mail account &amp; it worked just fine. I am still on the same browser section &amp; went to check for an incoming message &amp; Firefox won't let me into my ONLY e-mail account, for NO good reason. I DEMAND some HELP getting into my E-MAIL. I NEED ACCESS to this account. I do EVERYTHING through that account, &amp; I HAVE NO other. PLEASE HELP!!!!! *NOW*!!! I'm PANICKING! RESPOND IMMEDIATELY. I would also include a screenshot, but your STUPID new browser updates no longer ALLOW me to. I'm starting to HATE this new Firefox, it SUCKS, just so you know. I need IMMEDIATE help, so someone had BETTER get to me in a CHAT right NOW. I CAN'T get an E-MAIL from you, because YOU WON'T LET ME IN to my ONLY e-mail account, so WHAT am I supposed to do NOW? You can't even CONTACT me. I'll tell you what, yes you can. You WILL have SOMEONE call me at THIS number IMMEDIATELY to HELP me get into my E-MAIL account &gt; 1 - 719 - 890 -1660 &gt; THANK you. </p>


created: 2021-11-07T17:51:17-08:00
updated: 2021-11-07T18:01:19-08:00
title: gmail
tags: desktop;other;windows-81;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457480;
creator: kwrisue
content:
<p>All of a sudden today I cannot open my gmail. All other bookmarks open fine. When I click on gmail, the tab shows it is trying to open but it doesn't. When I close Firefox and try to reopen it I get the message "Firefox is already running but it is not responding. The old Firefox process must be closed to open a new window." When I click close it opens FIrefox. I have rebooted my machine and tried to open Firefox again and it opens but I still cannot open my Gmail. It is my laptop and I am on Windows 8. My email is kwrisue@gmail.com. I am not having the issue with Chrome so I can get to my email that way. </p>


created: 2021-11-07T17:23:46-08:00
updated: 2021-11-08T04:42:32-08:00
title: Enable Recommended by Pocket
tags: desktop;customize;windows-10;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1457531;
creator: Avneet
content:
<p>Hello, </p><p>Small Help !! </p><p>I want to enable Recommended by Pocket section that we see in normal browsing mode under Recommeded  Browsing section Tiles (like Youtube, Facebook, Wikipedia, Reddit, Twitter) in Incognito Mode also. </p><p>I will await your answer. </p><p>Thanks. </p>


created: 2021-11-09T14:36:22-08:00
updated: 2021-11-09T15:42:44-08:00
title: v94.0 constantly downloading something / wasting my bandwidth
tags: linux;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457915;1457924;
creator: ausppc
content:
<p>There is no reason for Firefox to be receiving all this data.  I didn't consent to this.  This damn browser just updated via the Ubuntu software update and now it's helping itself to my very limited internet bandwidth. </p>


created: 2021-11-09T14:00:36-08:00
updated: 2021-11-09T14:00:36-08:00
title: Gmail Mail track
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: mirko.lednicki
content:
<p>Hi, I have in plan to back to Firefox but need info. Is there any mail track addon to track Gmail emails? There was <a href="http://Mailtrack.io" rel="nofollow">Mailtrack.io</a> but they don't have any addon for Firefox anymore. Thank you </p>


created: 2021-11-09T13:52:39-08:00
updated: 2021-11-09T13:55:12-08:00
title: EN ESPAÑOL. NO PUEDO INICIAR SESION EN OTRO DISPOSITIVO
tags: desktop;sync;windows-10;firefox-940;
product: firefox
topic: sync
locale: en-US
creator: smchidaine
content:
<p>Estoy intentando migrar/trasladar/importar los marcadores, inicios de sesion de páginas y demas configuraciones de un dispositivo N° 1 (Pc de Escritorio) a otro dispositivo N°2 (Notebook), pero al iniciar sesion me dice que es erronea la contraseña. He verificado visualizando la misma, copiandola al portapapeles y pegandola, y sigue apareciendo el mismo error. Me siento defraudado por el servicio, al cual ingrese por la supuesta sencillez para migrar este tipo de información. Agradeceria pudieran ayudarme con este inconveniente. Saludo atentamente, Sergio. </p>


created: 2021-11-09T13:47:35-08:00
updated: 2021-11-09T13:47:35-08:00
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
creator: tazzman22
title:
Receiving Error code: SSL_ERROR_NO_CYPHER_OVERLAP when using VPN and attempting to access the Amazon website

content:
<p>I'm currently using a VPN Service and just today I have encountered an error when trying to access the Amazon website only with the VPN service turned on. When VPN is off, no issue. I have used this VPN with Firefox for more than a year with no issues. The error message is: Error code: SSL_ERROR_NO_CYPHER_OVERLAP  Cannot communicate securely with peer: no common encryption algorithm(s). </p><p>System: Running Windows 10 (current) Firefox 94.0.1  Express VPN (current) Avast Software (current) </p>


created: 2021-11-09T13:20:05-08:00
updated: 2021-11-09T13:20:05-08:00
title: Update 94.0 & 94.0.1 Windows 10 not loading lots of sites
tags: desktop;fix-problems;windows-10;firefox-940;firefox-9401;
product: firefox
topic: fix-problems
locale: en-US
creator: timespider
content:
<p>Hello, I'm on windows 10 &amp; updated to 94.0 then 94.0.1 but both updates are either very slow loading of some sites or it won't load the page/site at all. I've used FF for years &amp; never had an issue. I disabled all extensions (did it manually &amp; through FF troubleshooting mode) &amp; antivirus but the same thing happens. I'm at my wits end &amp; have swapped my main browsing to Edge &amp; just gathering all my extensions for that browser. </p><p>Just trying to find help is now a nightmare. </p><p>How can I go back to the previous version before the 94.0 update? </p><p>Regards Chris </p>


created: 2021-11-09T13:13:04-08:00
updated: 2021-11-09T14:37:43-08:00
title: Can't change default Home Page
tags: mac-os;desktop;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1457904;1457914;
creator: mwentz
content:
<p>I want to change my default home page to <a href="http://cnn.com" rel="nofollow">cnn.com</a>.   I go to Preference&gt;Home&gt;HomePage and New Windows, and then select the dropdown box and enter custom URL, where I enter the full URL for <a href="http://CNN.com" rel="nofollow">CNN.com</a>.   I then select General or Search (or any other option on the main left bar).  Going back to Home, and it shows <a href="http://CNN.com" rel="nofollow">CNN.com</a> as the default home page.   So far so good.  Exit FireFox and restart it, and now the default home page is set back FireFox home.    </p><p>This should not be that difficult to just set a new homepage.   What am I doing wrong?  Any help would be appreciated.   PS - I am on Mac, using MacOS&gt;Monterey. </p><p>Thanks Michael </p>


created: 2021-11-09T12:51:52-08:00
updated: 2021-11-09T14:21:56-08:00
title: Need better control over restoring sessions from backup
tags: linux;desktop;customize;firefox-940;
product: firefox
topic: customize
locale: en-US
answers: 1457908;1457911;
creator: crocker.ben
content:
<p>As a follow-on to my query about restoring a session after inadvertently closing a window, I suggest the following: </p><p>Have a "Restore Session" menu item that offers a configurable number of previous sessions, with a summary like this for each choice: </p><p>3 windows </p><pre>  Window 1 - 69 tabs   Window 2 - 31 tabs   Window 3 - 28 tabs </pre> <p>You could pop up the summary for each session as the user hovers the mouse over it. </p><p>It would also be nice to be able to get thumbnails of each restorable session, perhaps by right-clicking on it. </p>


created: 2021-11-09T12:38:52-08:00
updated: 2021-11-09T12:38:52-08:00
title: google wont load
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: en-US
creator: xeno.axis.gaming
content:
<p>hey, im having some issues with google and YouTube not loading, YouTube does go to a completely blank screen but google just stays on the new tab page yes i have cleared the cache and data. no fix. ive reloaded everything. anyone know how to help? </p>


created: 2021-11-09T12:38:07-08:00
updated: 2021-11-09T14:06:58-08:00
title: Disable Address Bar Search in Firefox 91
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1457909;1457910;
creator: AndalayBay
content:
<p>I want to disable the searching in the address bar. I have already changed the configuration settings in about:config. </p><p>I have Google search set up as my home page and I want to continue using that for searches. In Firefox 91, as soon as I start typing in the search box on the home page, it jumps to the damned address bar. After changing the configuration settings, now it wants to visit whatever I typed in! I also changed browser.fixup.alternate.enabled to false per another suggestion. </p><p>I suspect I'm screwed and I'm going to have to ditch Firefox for another browser, but if someone has some magic settings, I'm all ears. </p><p><strong>To repeat, I have already changed:</strong> keyword.enabled to false browser.fixup.alternate.enabled to false </p><p>I do not want to disable the search suggestions. I want Firefox to stop moving my cursor from the Google search box in the middle of my home page to anything in the address bar. </p>


created: 2021-11-09T12:37:27-08:00
updated: 2021-11-09T13:46:02-08:00
title: Restoring session from backup
tags: linux;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457905;1457907;
creator: crocker.ben
content:
<p>Hi! </p><p>Restoring a session from backup should not be so difficult, and information on how to do so should be updated with every release, as the method seems to change with almost every release. </p><p>My specific problem is this: </p><p>I had a configuration with 3 windows and multiple tabs spread across them. I inadvertently closed one of the windows (Firefox did not ask the usual question about whether I really meant to close 37 [or whatever the number was] tabs). </p><p>Naturally, I want to recover the window. </p><p>How can I accomplish this?  Is it even possible? </p>


created: 2021-11-09T12:25:37-08:00
updated: 2021-11-09T12:27:58-08:00
title: email links dont open
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457890;
creator: john.sisson
content:
<p>Hello I have just installed FireFox to replace M$ Chrome as my browser. I use Outlook from M$ Office 365 on Windows 10 for email. </p><p>When I open a news email in Outlook and clink on a link there, the page does not open in Firefox. The same link opens the page if I use M$ Chrome. If I 'copy' the link in Outlook and open a new tab in Firefox and paste the link it opens. </p><p>This seems like a giant failure as I get about 10 news emails a day and they are a primary access for my keeping abreast of the world. I have scoured the support links and see no solution.  What have I missed? This should be a fundamental capability of Firefox </p><p>Thanks JohnS </p>


created: 2021-11-09T12:19:38-08:00
updated: 2021-11-09T12:19:38-08:00
title: Browser distribution issue
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: chelm
content:
<p>Trying to package and distribute via Jamf Pro.  Apple servers say that your signature is invalid.  Here is the response. </p><pre> "issues": [    {      "severity": "error",      "code": null,      "path": "Firefox.pkg/payload.pkg Contents/Payload/Applications/Firefox.app/Contents/MacOS/firefox",      "message": "The signature of the binary is invalid.",      "docUrl": null,      "architecture": "x86_64"    },    {      "severity": "error",      "code": null,      "path": "Firefox.pkg/payload.pkg Contents/Payload/Applications/Firefox.app/Contents/MacOS/firefox",      "message": "The signature of the binary is invalid.",      "docUrl": null,      "architecture": "arm64"    } </pre>


created: 2021-11-09T11:07:11-08:00
updated: 2021-11-09T11:07:11-08:00
title: Facebook non mostra immagini
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: it
creator: nonnogiu
content:
<p>Uso firefox da sempre, e sempre con gli stessi add-in. Da un pò di tempo facebook mi fa vedere solo le immagini dei primi 5 o 6 post e poi mostra solo un riquadro nero con una piccola scritta in blu che descrive in qualche modod il contenuto dell'immagine. Ho provato ad anadare su FB da Google Chrome che normalmente non uso e tutto funziona. Forse firefox ha ancora problemi con win 10? Qualcuno ha o ha avuto lo stesso problema e può aiutarmi? </p>


created: 2021-11-09T10:47:54-08:00
updated: 2021-11-09T15:46:51-08:00
tags: linux;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457868;1457878;1457880;1457883;
creator: 1539908400
title:
The latest firefox: close, Minimize, restore order doesn't appear the same order as the system, Mojave-light theme is used.

content:
<p>Hi experts, </p><p>I installed the latest firefox 91.2.0esr (64-bit) yesterday on OS centos 7.9, and use the Mojave-light theme. I change the close, maximize, minimize to the left top corner of each window and change such order under dconf-editor. Remember, my order is: close, maximize, minimize, (red, green, yellow), NOT close, minimize, maximize,(red, yellow, green). </p><p>Actual results: </p><p>The actual result is that: only firefox doesn't take effect. Only firefox window has the WRONG order: close, minimize, maximize. (red, yellow, green) </p><p>Expected results: </p><p>It should be: close, maximize, minimize (red, green, and yellow) </p><p>or: </p><p>how to change the order of close, maximize, minimize in the userChrome.css? </p><p>PS1: changing to the default theme, or using safe-mode doesn't work. </p>


created: 2021-11-09T10:29:49-08:00
updated: 2021-11-09T15:45:26-08:00
title: Sync question
tags: desktop;sync;windows-10;firefox-940;
product: firefox
topic: sync
locale: en-US
answers: 1457927;
creator: sonali1
content:
<p>Hello </p><p>I updated the bookmarks on my Firefox account Bookmarks Toolbar (putting them in new folders)- on my laptop and  it sync'd to my phone and desktop. All good. </p><p>But now it's gone a bit crazy and I have duplicated folders on the Bookmarks Toolbar on my desktop. I delete the duplicates and it's fine for a day or so and then it does it again. I now have three duplicates of each folder on my desktop taskbar. </p><p>Please advise.  </p><p>Thanks. </p>


created: 2021-11-09T10:25:51-08:00
updated: 2021-11-09T11:28:23-08:00
title: Searching for gmail doesn't auto fill when typing "g"
tags: desktop;tabs;windows-10;firefox-940;
product: firefox
topic: tabs
locale: en-US
answers: 1457873;
creator: jacobjagryd03
content:
<p>Right now if I type "g", it fills up with "<a href="http://google.com/" rel="nofollow">google.com/</a>" which is really annoying. I want it to fill in with gmail so that I can type g then press enter to make it go to gmail or "<a href="https://mail.google.com/mail/u/0/#inbox" rel="nofollow">https://mail.google.com/mail/u/0/#inbox</a>" instead. </p>


created: 2021-11-09T10:03:58-08:00
updated: 2021-11-09T10:08:54-08:00
tags: mac-os;desktop;download-and-install_1;firefox-940;
product: firefox
topic: download-and-install
locale: en-US
answers: 1457847;
creator: bookbyrd
title:
Locked out of all features on PayPal: getting mail, dending, receiving payments, sending payment, and as a 90-year-old with a severe visual problem, I feel utterly helpless. year

content:
<p>Hello, </p><pre>    I've been having a devil of a time trying to understand the complex cyber lingo in your directions.  Is it possible to tell me in simple English what I can do to solve my problem?    Your help would be greatly appreciated        Dom C.,New Rochelle, NY </pre>


created: 2021-11-09T09:55:15-08:00
updated: 2021-11-09T09:57:01-08:00
title: Problema con login su sito https://www.efco.it/it-it/login/?next=/it-it/myaccount/
tags: desktop;websites;windows-10;firefox-940;
product: firefox
topic: websites
locale: it
answers: 1457844;
creator: agiordanelli
content:
<p>Dopo aver inserito i dati di accesso (user e password), faccio click sul pulsante "ACCEDI" ma dopo un paio di secondi, ritorna sulla stessa pagina senza restituire nessun messaggio d'errore, mentre con Google Chrome funziona correttamente. Come posso risolvere il problema? </p><p>Il link del sito è: <a href="https://www.efco.it/it-it/login/?next=/it-it/myaccount/" rel="nofollow">https://www.efco.it/it-it/login/?next=/it-it/myaccount/</a> </p>


created: 2021-11-09T09:51:01-08:00
updated: 2021-11-09T09:51:01-08:00
title: Firefox on Citrix - Profile Sync not working
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: chris.holloway
content:
<p>Firefox ver. 94.0.1 In use on Citrix VDA, using Redirected folders, including Roaming App Data folder where Firefox Profiles are stored. Was working previously. Works fine on accounts without Redirected folders. Checked users have full permissions to their App Data\Roaming folder. Any ideas? </p><p>Thanks, </p><p>Chris </p>


created: 2021-11-09T09:27:56-08:00
updated: 2021-11-09T11:57:42-08:00
tags: desktop;sync;windows-10;firefox-940;
product: firefox
topic: sync
locale: en-US
answers: 1457848;1457881;
creator: Alex.Ermakv
title:
I have mistakenly forgotten a website. But i still have it (the data) on another device(ipad). Can i somehow sync my data only from my other device instead of my firefox account?

content:
<p>Good evening, </p><p>as i've already mentioned i have forgotten a website. Luckily i still have all of my data on my ipad. I disconnected it from wlan and then removed sync option. So it shouldn't delete my data as soon as i connected to my internet again. But my big question is, if i active sync once again,  won't everything be deleted or can i somehow choose what i like to keep? Or will it just  overwrite everything? What will sync do in this case? Perhaps there is even a better solution to my problem...? </p><p>Best regards </p>


created: 2021-11-09T09:24:23-08:00
updated: 2021-11-09T10:41:50-08:00
title: Failed update
tags: desktop;download-and-install_1;windows-10;firefox-930;
product: firefox
topic: download-and-install
locale: en-US
answers: 1457854;1457855;
creator: mbdc1
content:
<p>Firefox asks me to download an update multiple times a day.  When I click to initiate the update I am taken to a marketing page headed with the VPN and no download happens.  It has become very irritating.  How do I complete the download and stop the constant interruptions? </p>


created: 2021-11-09T09:12:58-08:00
updated: 2021-11-09T13:14:28-08:00
title: Seeing Question Marks Instead of Text on Web Pages
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457856;1457871;1457896;1457901;
creator: JeffGates
content:
<p>I often see a series of question marks instead of simple text on webpages in Firefox. I'm using Big Sur OS on a Mac. But this started with Monterey. See attached screenshot.  </p> I used my Inspector to see exactly what those question marks should say. And it was text in an <h3> tag using Verdana, Arial, san-serif. That should resolve. So, what's happening?  I looked at it in Troubleshooting Mode and the question marks were still there. </h3>


created: 2021-11-09T09:12:51-08:00
updated: 2021-11-09T11:18:22-08:00
title: does not show any restore previous session options
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457857;1457872;
creator: annabelthai
content:
<p>I have followed all the instructions so that when I start Firefox it opens all previous tabs but it doesn´t!  It doesn´t even show a Restore option in settings or history no matter how I try to find it... it is very annoying! I am using a Mac book air .... why does it not work the same as it downs in Windows OS ? </p>


created: 2021-11-09T08:55:07-08:00
updated: 2021-11-09T11:40:53-08:00
title: internet access
tags: desktop;other;windows-10;firefox-940;firefox-9401;
product: firefox
topic: other
locale: en-US
answers: 1457860;1457877;
creator: paulr.e
content:
<p>I access a link on the internet and it brings up another link. Every time I access a link it brings up another link. </p>


created: 2021-11-09T08:54:31-08:00
updated: 2021-11-09T10:48:56-08:00
title: hotmail crashes every 2 hours in firefox
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457861;
creator: 64bit_windows_7_user5
content:
<p>For the last 2 days I can log in to hotmail no problems at all, but after about 2 hours, I cannot scroll down, send or receive or delete mail. Edge refused to let me log out and logged me in even if I set it for clear all cookies, history etc, but it is working ok on chrome. Is this an update bug which is in the process of being fixed, or just a compatibility issue with win 10 64-bit pro / firefox? </p>


created: 2021-11-09T08:32:34-08:00
updated: 2021-11-09T09:10:56-08:00
title: Search tied to EBAY
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457839;
creator: rwerchan
content:
<p>My search bar is tied to ebay so that any search of the internet is now impossible, all searches take me to ebay. This  makes firefox useless as a web browser. The only solution seems to use google or edge. Can you please change it back to duck Duck Go? </p>


created: 2021-11-09T08:02:03-08:00
updated: 2021-11-09T08:02:03-08:00
title: Lockwise not functioning
tags: mac-os;desktop;privacy-and-security_1;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
creator: dagfeldborg
content:
<p>I have four set of Mac computers, all running Firefox.  The passwords used to be synced, but not now it seems. Atr least  two machines  show a problem.  The address I try to open,  have the excact same username and password on both machines. Still, one machine let me in, the other one not. How can that be?  How can I fix the problem quickly? How can I make a trustable sync between all four machines for the future? </p>


created: 2021-11-09T07:57:10-08:00
updated: 2021-11-09T07:57:10-08:00
tags: linux;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: bkctscal
title:
Jocular message "GAH your tab just crashed" is annoying. Please replace it with something more appropriate

content:
<p>The jocular message "GAH your tab just crashed" is annoying because the program (Firefox) ought to apologise and empathise; instead it makes a joke about a situation which is very annoying and frustrating. It feels like when a friend lets you down and instead of apologising they make you feel worse by saying something callous and patronising like "Tough! Well just live with it." Please replace it with something more appropriate. </p>


created: 2021-11-09T07:36:48-08:00
updated: 2021-11-09T08:10:24-08:00
title: Youtube Videos not Loading
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457819;
creator: robotickiller10
content:
<p>I cannot watch youtube videos, the website loads and I click the video I want to watch, but then the video doesn't load and just keeps showing that its loading. Ive waited minutes and no response. I have included a picture on what it shows. I have cleared data, deleted and reinstalled as well. Youtube works for other browsers, but I really don't want to switch from Firefox my home. </p>


created: 2021-11-09T07:31:13-08:00
updated: 2021-11-09T08:57:17-08:00
title: Refresh Shortcut on my Mac's Firefox Not Working (Command-R)
tags: mac-os;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457835;
creator: JeffGates
content:
<p>Just upgraded to Big Sur OS on my Mac and my Command-R refresh keystroke no longer works on *some* sites in the latest version of Firefox. I've opened Firefox in the troubleshoot mode and it's still a problem. My f5 function key is working properly. How can I fix this? </p><p>Thanks. </p>


created: 2021-11-09T07:24:58-08:00
updated: 2021-11-09T08:13:03-08:00
title: Saving PDF files
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457820;
creator: OncRxSvc
content:
<p>Since I downloaded the last Firefox update, I no longer have pdf files. Instead I have HTML links that open a tab in my Firefox browser when I try to read a document. This happens with both new documents that I download, and ones previously downloaded. Is there a way I can return to the previous method of having the pdf file rather than an HTML link? </p><p>Thanks. </p>


created: 2021-11-09T07:15:13-08:00
updated: 2021-11-09T13:12:44-08:00
title: firefox is saying page is slowing down browser
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457900;
creator: lyjgoulet
content:
<p>this message keeps coming up on RBC bank page and we cannot do anything on page? can not check our accounts. why would firefox be in our secure bank account page? </p>


created: 2021-11-09T06:56:50-08:00
updated: 2021-11-09T15:43:43-08:00
title: Firefox Screen Interface
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457925;
creator: rcwashburn
content:
<p>'<em><strong>All of a sudden my firefox home page is not showing the tool bar at the very top of the screen. Above the open tab row. And when I open Firefox it is opening minimized. I reinstalled the browser and it working fine. Then when I logged on this morning the problem was back. Any suggestions on what the problems is. And how to fix it...Regards, Richard</strong></em> </p>


created: 2021-11-09T06:44:21-08:00
updated: 2021-11-09T08:17:58-08:00
title: Reply email
tags: windows-7;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457822;
creator: danny.carlson
content:
<p>How am i supposed to reply to your customer service if you send me am email from a do not reply box?????? </p>


created: 2021-11-09T06:14:59-08:00
updated: 2021-11-09T06:14:59-08:00
title: restore cookies from my old home directory
tags: linux;desktop;cookies;firefox-910;
product: firefox
topic: cookies
locale: en-US
creator: mohsen1
content:
<p>I got an backup from my old directory. Now, I need to restore my cookies from it.  How can I do it? </p>


created: 2021-11-09T06:04:54-08:00
updated: 2021-11-09T12:49:08-08:00
title: Stahování přílohy v mailu
tags: desktop;download-and-install_1;windows-10;firefox-940;
product: firefox
topic: download-and-install
locale: cs
answers: 1457895;
creator: global.b
content:
<p>Dobrý den, aktualizoval jsem Firefox na verzi 94,0 a od té doby když v mailu kliknu v příloze na "zobrazit", tak se hned soubor stáhne na plochu do PC. Dříve to bylo tak, že se ta příloha otevřela v prohlížeči v novém panelu. Nevíte někdo co s tím ? - viz obrázek </p><p>Díky </p>


created: 2021-11-09T05:10:19-08:00
updated: 2021-11-09T08:19:50-08:00
content: <p>it is all right in basic Firefox and Nightly but NOT for developers </p>
tags: desktop;beta;tabs;windows-10;firefox-950;
product: firefox
topic: tabs
locale: en-US
answers: 1457824;
creator: dmitriyrybin4
title:
Why doesnt Info (f.e. data about amazon acct.) save in containers (Add-on) only in Firefox FOR DEVELOPERS?


created: 2021-11-09T05:03:17-08:00
updated: 2021-11-09T05:03:17-08:00
title: FIREFOX, CERTIFICADO ACA Y AUTOFIRMA.
tags: mac-os;desktop;other;firefox-940;
product: firefox
topic: other
locale: es
creator: NCHV
content:
<p>Hola, mi sistema operativo es macOS Big Sur 11.6.1.  </p><p>Soy usuaria de una tarjeta inteligente de ACA (Autoridad de Certificación de la Abogacía), por lo que tengo entendido la tarjeta y el certificado que lleva instalado dentro solo funcionan con Firefox ya que la extensión del certificado solo es compatible con este navegador.  </p><p>Mi certificado no es exportable, solo se puede utilizar introduciendo la tarjeta inteligente en un lector de tarjetas que ACA proporciona.  </p><p>Tengo instalados en el navegador tanto los certificados raíz de ACA como el dispositivo de seguridad (lector de tarjeta) e introducida correctamente la ruta de la biblioteca para que éste funciona. De hecho, si accedo a ajutes/privacidad y seguridad/certificados: mi certificado personal aparece en mis certificados; los certificados raíz de ACA y el certificado de Autofirma aparecen como autoridades. Los permisos de confianza están habilitados.  </p><p>Si verifico mi equipo a traves de la dgt para comprobar si Autofirma esta correctamente instalado, éste verificador ejecuta autofirma, encuentra mi certificado y me permite terminar el trámite. Por lo tanto debería de funcionar. Adjunto imagen donde se recoge la verificación.  </p><p>Sin embargo, cuando accedo a la página web donde quiero realizar un trámite ante la administración, accedo con mi certificado, relleno la instancia que corresponda y cuando quiero enviarlo, me solicita que permita ejecutar autofirma. Le concedo el permiso, ejecuta autofirma y NO encuentra ningún certificado en el almacen. El error que aparece el SAF_19.  </p><p>He comprobado que firefox no tenga otro perfil, solo tiene uno y en él están instalados los certificados. He instalado los certificados antes que Autofirma. He concedido todos los permisos de confianza también en el llavero de mac. He contactado con todos los servicios de soporte tanto de ACA, Colegio profesional, DGA, Apple y todo parece funcionar correctamente. </p>


created: 2021-11-09T04:26:50-08:00
updated: 2021-11-09T04:26:50-08:00
title: Segnalazione errore
tags: windows-7;desktop;other;firefox-940;
product: firefox
topic: other
locale: en-US
creator: silvia_sar
content:
<p>Salve, quando cerco di iniziare un gioco su facebook (mallworld per l'esattezza) mi appare questo messaggio "An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: QuotaExceededError: The quota has been exceeded." e anche se lo chiudo il gioco non parte. Non so cosa significhi, nè cosa devo fare. C'è qualcuno che può aiutarmi? </p><p>Hi, when I try to start a game on facebook (mallworld to be exact) I get this message: "An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: QuotaExceededError: The quota has been exceeded." and even if I close it the game doesn't start. I don't know what it means, or what I have to do. Is there someone who can help me? </p>


created: 2021-11-09T03:29:06-08:00
updated: 2021-11-09T03:29:06-08:00
title: My account was locked
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: wnrdmadmlaneh
content:
<p>I clicked resend because it didn't seem to have arrived during the email verification process to synchronize Firefox. However, a screen appears stating that it is locked to protect the account, and I ask you to release it. Please unlock my account :) </p>


created: 2021-11-09T02:47:10-08:00
updated: 2021-11-09T03:43:13-08:00
title: How to change that a mp3 file opens in VLC instead of in the browser?
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
answers: 1457778;
creator: skalmsund
content:
<p>I often work with mp3 files in VLC and I would like to change the browser to open an mp3 file in VLC instead of inside Firefox. I can not find any help how to add file types in the list of files that shows in Settings/General. I've tried both Swedish and English FAQ without finding an answer. Thank you in advance. </p><p>Hasse </p>


created: 2021-11-09T02:28:21-08:00
updated: 2021-11-09T02:28:21-08:00
title: How to automatic download images https request
tags: desktop;beta;tips;windows-10;firefox-950;
product: firefox
topic: tips
locale: en-US
creator: mangarockad
content:
<p>I'm searching for script and extension but found nothing. </p><p>automatic download cached images is impossible so i'm only ask how to automatic download images https request. </p><p>Thank you </p>


created: 2021-11-09T02:09:58-08:00
updated: 2021-11-09T03:47:44-08:00
title: Crash Reports - continuous - but Firefox hasn't Crashed
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457756;1457779;
creator: williamgfitch
content:
<p>I'm getting Mozilla Crash reports at the rate of about six per day, but Firefox is still running without any issues. Does anyone know why this is happening and how it can be resolved? </p><p>I'm not able to attach a screenshot. </p>


created: 2021-11-08T23:58:05-08:00
updated: 2021-11-09T08:26:00-08:00
title: after update my browser has a text cursor blink on click point on every website & every page
tags: desktop;other;windows-10;firefox-940;firefox-9401;
product: firefox
topic: other
locale: en-US
answers: 1457781;1457829;
creator: ram9
content:
<p>I don't wont these in my browser (it saying to my mind :) hey I'm a bug you can't harm to me) </p>


created: 2021-11-08T23:09:20-08:00
updated: 2021-11-08T23:47:56-08:00
title: I want delete my account
tags: desktop;sync;windows-10;firefox-910;
product: firefox
topic: sync
locale: en-US
answers: 1457740;
creator: it145
content:
<p>Hi! I want delete my sync account, but when the page ask my password to confirm, the pw. not match. But I logged in with this password. </p>


created: 2021-11-08T21:51:46-08:00
updated: 2021-11-08T23:49:07-08:00
title: Gmail gets disconnected since the time firefox has updated itself.
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457741;
creator: AnkurS
content:
<p>Mozilla recently updated Firefox. I have been facing issue with Gmail since then. It gets disconnected. This happens frequently, not continuously. </p>


created: 2021-11-08T20:38:23-08:00
updated: 2021-11-08T21:05:47-08:00
title: Location Services bug
tags: mac-os;desktop;privacy-and-security_1;firefox-940;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1457728;1457729;
creator: gh25479
content:
<p>How do I enable location services for a web site? Articles I currently read here do not work. Even after I say Yes to a site to allow, it doesn't show up in my Settings - Location Permissions window -- and there is no way to add a web site into the Website - Status box. I'm using the latest Firefox, any advice for a possible work around for this bug appreciated. </p>


created: 2021-11-08T19:52:09-08:00
updated: 2021-11-08T19:52:09-08:00
title: Macbook is constantly asking to force quit forefox since it is taking up too much processing memory
tags: desktop;
product: firefox
topic: slowness-or-hanging
locale: en-US
creator: zhamilya.bilyalova
content:
<p>Macbook is constantly asking to force quit forefox since it is taking up too much processing memory even though I would literally only have like 6 tabs open. What should I do? </p>


created: 2021-11-08T19:29:13-08:00
updated: 2021-11-09T08:28:20-08:00
tags: mac-os;desktop;fix-problems;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457720;1457830;
creator: sonofrest
title:
Online metronome no longer makes sound. I get this message. "Your browser does not support the Web Audio standard. Please update your browser or install a more modern browser such as Google Chrome."

content:
<p>I go to this page <a href="https://www.flutetunes.com/metronome/" rel="nofollow">https://www.flutetunes.com/metronome/</a> </p><p>I get this message "Your browser does not support the Web Audio standard. Please update your browser or install a more modern browser such as Google Chrome." </p><p>I've used this metronome for years on Firefox, but now I get no sound. The metronome seems to be running, but it makes no sound. Help! </p>


created: 2021-11-08T18:15:57-08:00
updated: 2021-11-08T18:23:42-08:00
title: Wrong Country on Firefox/Google home page
tags: desktop;other;windows-10;firefox-940;firefox-9401;
product: firefox
topic: other
locale: en-US
answers: 1457703;
creator: janijako
content:
<p>I'm in Western Australia. I use Firefox/Google as my Home page but it keeps showing that I'm in New Zealand. When I search my responses are New Zealand based. </p>


created: 2021-11-08T17:14:09-08:00
updated: 2021-11-08T17:14:09-08:00
title: My Ooma dot com
tags: desktop;other;windows-10;firefox-940;
product: firefox
topic: other
locale: en-US
creator: callwill
content:
<p>I just switched my VOIP service to ooma.   Starting sunday i got the account and login all set up. Visited several times sunday and this(monday) morning.  Starting this afternoon i an unable to pull up the site using firefox unless i use a private window(works fine that way).   Edge also lets me login to my account with out any issues.   If use a google search to take me to a login screen i get "problem loading page" and "the page isnt redirecting properly".  If i click on my saved bookmark /tile to go there i get "we're sorry, but something went wrong" and "If you are the application owner check the logs for more information."    I have no clue what logs they are talking about...I dont know why it stopped working.   I tried looking through settings for something and turning off ublock for that site(even though it previously was fine) without any change.   Can someone provide some insight. </p>


created: 2021-11-08T16:45:31-08:00
updated: 2021-11-08T19:15:04-08:00
title: Continuous errors with firefox loading webpages
tags: desktop;fix-problems;windows-10;firefox-940;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457680;1457682;1457704;1457705;1457706;1457710;
creator: jacideepblue
content:
<p>Hi, this is driving me up the wall and I'm about to change over to chrome if it can't be fixed. For over a week now, firefox has been erroring on a heap of websites (I got 3 page and loading errors just trying to log into this site, so it's not an unsecure webpage problem.) If you refresh the page 1-3 times it'll usually go through. Once it's gone through, it'll usually allow you to use that site for at least a while before starting to error again.  </p><p>I've disabled all addons except my adblocker, norton safe search and privacy badger add ons (all of which I've had for ages with no problems). Computer has been scanned as virus free. No problems with other browsers. Any ideas please? </p><p>Typical example  message when trying to open a page.  </p><p><strong>Secure Connection Failed </strong> </p><p>An error occurred during a connection to <a href="http://diaryofanottb.com" rel="nofollow">diaryofanottb.com</a>. PR_END_OF_FILE_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem.<strong></strong> </pre>


created: 2021-11-08T16:43:12-08:00
updated: 2021-11-09T06:58:01-08:00
title: Firefox 94.01 for Mac disconnects from GMail, other Google apps
tags: mac-os;desktop;fix-problems;firefox-940;firefox-9401;
product: firefox
topic: fix-problems
locale: en-US
answers: 1457708;1457796;1457811;
creator: marc.hogan
content:
<p>My Firefox browser (94.01) disconnects from GMail and all associated Google apps (Calendar, Doc, Sheets, etc) after a few minutes. Since everything at my work is on Google, I have to restart the browser. I have uninstalled all my Firefox extensions except for Ad Block Plus. I have cleared all cookies and the cache. The problem still remains. </p><p>I am using a Macbook Air with macOS Monterey. </p><p>Thanks! </p>


created: 2021-11-08T16:30:53-08:00
updated: 2021-11-09T05:38:24-08:00
title: Sync 2 laptops
tags: desktop;sync;windows-10;firefox-940;
product: firefox
topic: sync
locale: en-US
answers: 1457699;1457800;
creator: ellenhargis1
content:
<p>I am trying to sync my new laptop to my old one. I have set my old laptop to sync bookmarks, etc. I logged in to my new laptop and clicked on sync, but nothing happens. </p>


created: 2021-11-08T16:01:18-08:00
updated: 2021-11-08T19:42:54-08:00
title: Instagram Posts Cut Off On Right Hand Side
tags: desktop;websites;windows-8;firefox-940;
product: firefox
topic: websites
locale: en-US
answers: 1457712;1457718;
creator: Snaky2011
content:
<p>The right hand side of posts is cut off. The Like icon are half cut. Sometimes the content/text of the comment is cut off too. It does renders completely fine on other browsers, like Chrome. </p>


created: 2021-11-10T15:46:28-08:00
updated: 2021-11-10T15:46:28-08:00
title: Chase.com: Firefox updates toggle the "new / unrecognized device" detour to login.
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: buzzzerk
content:
<p>Hi all . . . </p><p>Mac desktop 21.5 2017 12.0.1 </p><p>here's a bug </p><p>twice now </p><p><a href="http://Chase.com" rel="nofollow">Chase.com</a>: Firefox updates toggle the "new / unrecognized device" detour to login. </p><p>So, OK I get the latest updates as soon as they become available 90.4.1 </p><p>The past two (this and one previous) cause a detour / extra steps to log into chase dot com. </p><p>BIG PITA </p><p>the work around is to use Safari . . . </p><p>hey guys, is this not 'coding'?? </p><p>IMHO </p><p>Thanks </p><p>buzzzerk </p>


created: 2021-11-10T15:29:40-08:00
updated: 2021-11-10T15:49:14-08:00
title: Open ALL FF tabs on one sync'd computer to another sync'd computer
tags: mac-os;desktop;sync;firefox-940;
product: firefox
topic: sync
locale: en-US
answers: 1458155;
creator: tmp003
content:
<p>This <a href="https://support.mozilla.org/en-US/kb/view-synced-tabs-other-devices#firefox:mac:fx94" rel="nofollow">"half-answer"</a> summarizes my frustration. FWIW, both computers are late-model MacBook Pro - call them Mac1 and Mac2. Both have Sync set up. I have about 40 tabs open in 3 FF windows on Mac1. I need to open all 40 tabs (which can all be in one window if that's easier) on Mac2.  </p><p>On Mac 2, I can see the list of open tabs from Mac1 when I click the account name (after clicking the "hamburger patties"). If I click on one of them, that tab is opened on the current tab... terrific - BUT, I don't want to repeat this 40 times!! </p><p>Is there no way to select ALL tabs, or export all open tabs to a file - or something that makes a little more sense than repeating a task 40 times? </p>


