# 2021-yearly-ff-questions-en-us

created: 2021-08-04T04:28:01-07:00
updated: 2021-08-04T04:28:01-07:00
title: Impressão com letra falhando formatado Cupom Fiscal em PDF
tags: desktop;beta;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: pt-BR
creator: everton_jb
content:
<p>Encontrei um problema a partir da atualização 90 do navegador que ao imprimir um documento com as dimensões de um cupom fiscal 72x270 em PDF a impressão sai com as letras falhadas, algumas não se consegui nem ler. Fiz testes em outros navegadores e programas que abrem formatado PDF e saem perfeito, também sai corretamente em impressões feitas pelo navegador firefox versão 89 ou mais antigas. Com isso descartei ser problema da própria impressora e sim algo na versão mais recente do navegador. Se encaminha o mesmo documento para uma impressora com dimensão A4, por exemplo, ela sai perfeita. Alguém teria alguma solução para esse problema ? </p>


created: 2021-08-04T04:01:44-07:00
updated: 2021-08-04T04:01:44-07:00
title: Reopen "opening links in the window on the current virtual desktop"
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: StefanWoe
content:
<p>I just wanted to comment the existing Ticket <a href="https://support.mozilla.org/en-US/questions/1291420" rel="nofollow">https://support.mozilla.org/en-US/questions/1291420</a> </p><p>Which for any reason has been archived. I have the same problem and it is in the way every day: </p><p>Quote from the ticket refered: &gt;I use multiple virtual desktops (let's call them A, B, C, and D) on Windows 10, and have a  separate Firefox &gt;window running in each.  </p><p>&gt;When I use the browser on, say, desktop D, then switch to desktop A and click a link from another application, &gt;Firefox moves me back to desktop D and opens the link in a tab back there. If I had opened a blank tab in the &gt;browser on desktop A first, the link would have opened in that window.  </p><p>&gt;How can I get Firefox to open links in the browser window that is on the current desktop, instead of in the most &gt;recently used window? Chrome works this way, so I don't think it's a fundamental limit of Windows virtual &gt;desktops. </p>


created: 2021-08-04T03:09:07-07:00
updated: 2021-08-04T05:41:38-07:00
title: caselle per inserire login e password
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: it
answers: 1432515;
creator: luibi
content:
<p>sul sito di eni gas e luce non mi appaiono le caselle per inserire la login e la password, mentre con explorer si, come mai? Grazie </p>


created: 2021-08-04T02:48:44-07:00
updated: 2021-08-04T09:12:58-07:00
title: HOW to get a firefox theme that works like old REASONABLE DESIGN And not FLASHING TABS every load?
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1432554;
creator: westchester5
content:
<p>What is this ludicrous FLASHING TAB INSANITY every time you LOAD A FREAKING PAGE in the new firefox theme UI WHERE are the reasonable themes that do not GO INSANE EVERY PAGE LOAD that is bloody MADNESS HAHA! ALSO how to fix the address bar autofill THIS IS THE ONLY MAJOR BROWSER that does not autofill to subpage that you frequent WITH BOOKMARK AND ALWAYS TOP LEVEL DOMAIN ON PAGE, very silly and can VERY USE A FIX GET THIS BROWSER up to speed as the other ones THAT SHOULD BE DEFAULT CLEARLY! ADD ON FOR THAT EVEN TO MAKE A FIX. YES THANKS. </p>


created: 2021-08-04T01:35:50-07:00
updated: 2021-08-04T03:28:03-07:00
title: Google Image, AMP + Facebook video playback issues
tags: mac-os;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1432489;
creator: will.mumford92
content:
<p>Hey there, </p><p>Recently I haven't been able to view anything on Google Images (iOS) and haven't been able to playback any facebook videos (on Mac OS). </p><p>I've done all the obvious steps, cleaning the cache, delete and reinstall the app etc, but nothing seems to be working. </p><p>Screenshots attached – any solutions at all welcome. I love Firefox so don't want to have to switch to another browser! </p><p>Thanks Will </p>


created: 2021-08-04T01:32:57-07:00
updated: 2021-08-04T03:28:49-07:00
title: Unable to select, copy and paste text
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1432491;
creator: knightjp
content:
<p>I noticed that with the new version of Firefox, I am not able to copy or paste text as I was able to do before. I am using Firefox on the Desktop. Any ideas what is the issue is? I noticed this happens with both the Windows version as well as the macOS version. </p>


created: 2021-08-04T01:30:19-07:00
updated: 2021-08-04T01:30:19-07:00
title: Net speed impact on browsing
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: johnleo185
content:
<p>I wonder if am living in an area with worst net speed, will mozilla will do it better for a low load <a href="https://meterreviews.com/" rel="nofollow">website</a> . In short question is whether mozilla or other browsers works good in low net speed conditions? </p>


created: 2021-08-04T00:55:57-07:00
updated: 2021-08-04T03:26:54-07:00
title: Blocked site
tags: desktop;websites;windows-10;firefox-900;firefox-9002;
product: firefox
topic: websites
locale: en-US
answers: 1432481;1432488;
creator: KurtSO
content:
<p>Hello </p><p>I am using Firefox 90.0.2 on Windows 10. </p><p>It is impossible for me to connect to the website  </p><pre>    <a href="http://www.minresco.com/" rel="nofollow">http://www.minresco.com/</a> </pre> <p>Something is blocking it. It is not my ISP (I checked with them; they suggested that either Firefox or antivirus software is doing this). </p><p>How do I tell if Firefox is doing the blocking, and how do I remove the block if it is? </p><p>Thanks, </p><p><br> Kurt </p>


created: 2021-08-04T00:17:49-07:00
updated: 2021-08-04T03:29:44-07:00
title: Opening mail and forms
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1432492;
creator: humphries.mar
content:
<p>I can't open my mail in My Gov (<a href="http://my.gov.au" rel="nofollow">my.gov.au</a>) which is the Australian Government website for Centrelink and the Australian Tax Office. I cannot open forms from Department Main Roads. I have to use Google Chrome to be able to do these things. Is there a way I can fix this? </p>


created: 2021-08-03T22:19:30-07:00
updated: 2021-08-04T12:20:28-07:00
title: Most of the Characters Disappearing from Certain Websites
tags: mac-os;desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1432494;1432597;1432616;1432620;
creator: rishabhjain25
content:
<p>Hey folks! </p><p>So ever since yesterday, I have been seeing this issue with certain websites that were earlier working just fine wherein most of the text is not showing up. Please refer to the attached screenshots. </p><p>These sites are opening just fine on other browsers though. So I am certain the issue is with Firefox. I have deleted the cache already, and also disabled Hardware Acceleration through the Performance settings. </p><p>Still no resolution... </p>


created: 2021-08-03T20:47:19-07:00
updated: 2021-08-04T04:26:42-07:00
title: Keeps Quitting
tags: firefox;
product: firefox
topic: fix-problems
locale: en-US
answers: 1432457;1432504;
creator: dire.jessica
content:
<p>HELP! </p><p>I need my old Firefox back! </p><p>I keep getting this error message and I need all my saved passwords and old accounts. </p>


created: 2021-08-03T20:22:40-07:00
updated: 2021-08-04T10:42:14-07:00
tags: mac-os;desktop;tips;firefox-900;
product: firefox
topic: tips
locale: en-US
answers: 1432458;1432591;
creator: arrowsandspurs
title:
Fence Icon Above Email Address Box And Warning That Using Real Email Address Might Allow FaceBook to Track

content:
<p>Today is the first time I noticed a red fence icon above the box where I type my email address to login to the website where I do my work as a bookkeeper for a property management company. When I placed my cursor on the icon it said, "If you use your real email address here, Facebook may be able to track you. Click to learn more." See attached screenshot. But, clicking did nothing. </p><p>I'm pretty sure I'm safe since the email address I use to login to work is different from the one I use for Facebook, but could someone please shed more light on this? </p><p>Thanks! ~Elise </p>


created: 2021-08-03T19:32:46-07:00
updated: 2021-08-04T07:19:33-07:00
title: Firefox v90 Slow loading if wireless 5G Home network SSiD is changed.
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1432459;1432529;
creator: malenart
content:
<p>I had to purchase a new wireless router. It is recommended to use a new SSiD name on the new router verses the old one to stop issues with IoT devices. If I use a new recommended SSiD name, Firefox v90 takes well over 2 minutes to load. Google Chrome and Edge load instantly. If I do use the old SSiD Firefox loads normally again but I have problems with a bunch of my IoT devices on the network. I have tried setting the loading page to blank, clean installs, refreshing Firefox and playing with other settings in about:config. (Were does Firefox keep tabs of the network name so I can just clear it?) Is it in the registry? Windows 10 Pro 64 PC - New ASUS RT-AX86U router. Any help would be appreciated. </p>


created: 2021-08-03T19:30:26-07:00
updated: 2021-08-04T07:59:44-07:00
title: missing text
tags: mac-os;desktop;tabs;firefox-780;
product: firefox
topic: tabs
locale: en-US
answers: 1432495;1432536;
creator: Timothyryanjapri
content:
<p>my firefox is for some reason not showing me missing text oncertain websites like news websites and quizziz. in quizziz, you cant read anything as every sentence is gone and only one letter of the sentence is visible. i can see the contents of the cuizziz if i checked from inspect element though like shown in the picture. how do i solve this problem? </p>


created: 2021-08-03T19:03:48-07:00
updated: 2021-08-04T15:11:14-07:00
title: Firefox 92.0.2 keeps crashing since upgrade.
tags: desktop;fix-problems;escalate;windows-10;bug_1;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1432498;1432499;1432540;1432605;1432646;1432648;
creator: sotackd
content:
<p>Firefox has crashed intermittently since update to 92.0.2. I never had a crash before and have been using it for years. </p><p>Adapter Device ID CoffeeLake-S GT2 [UHD Graphics 630] (0x3e91) </p><pre>I have updated the Intel Drivers from Intel. </pre> <p>Here are the last 5 crashes. </p><p>bp-4fb2010a-ff3c-4046-80ce-3ba000210804 	8/3/2021, 9:43 PM 	 View bp-c55f0c55-730e-4767-9cbd-b6def0210804 	8/3/2021, 9:43 PM 	 View bp-ec4f4c9b-2b58-4450-9b41-af5a70210804 	8/3/2021, 9:43 PM 	 View bp-391d7abf-68dc-497c-9762-6cfed0210804 	8/3/2021, 9:43 PM 	 View bp-4fff08a3-aaa0-45e6-81d2-2befa0210804 	8/3/2021, 9:43 PM 	 View </p>


created: 2021-08-03T17:28:58-07:00
updated: 2021-08-04T15:35:20-07:00
title: Firefox Nightly Freezes on Opening - Windows 11
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1432449;1432496;1432559;1432564;1432573;1432574;1432575;1432576;1432578;1432579;1432662;
creator: ben106
content:
<p>Firefox Nightly will freeze on opening in the first instance on Windows 11 about 75% of the time. </p><p>I have to open a new instance for it to load.  Old instance stays frozen and eventually throws up an error </p>


created: 2021-08-05T16:05:17-07:00
updated: 2021-08-05T16:07:40-07:00
title: Uninstalling Firefox silently and remotely for all users
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1432904;
creator: lakamine74
content:
<p>Since Firefox allows users to install to individual profiles, how do admins go about uninstalling it for all users silently and remotely? If all 1000 PCs have 50 users, all with Firefox installed to individual profiles, I can't imagine IT admins would have to find the appdata for each and every user and modify a script for each machine and every user. There must be a simpler way, right? An "Uninstall All" for Firefox? </p>


created: 2021-08-05T15:45:36-07:00
updated: 2021-08-05T15:45:36-07:00
title: EPUB files open multiple tabs & will not stop!!!
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: dnlthrntn
content:
<p>Hello, </p><p><a href="https://addons.mozilla.org/en-US/firefox/addon/epubreader/?utm_source=addons.mozilla.org&amp;utm_medium=referral&amp;utm_content=search" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/epubreader/?utm_source=addons.mozilla.org&amp;utm_medium=referral&amp;utm_content=search</a> </p><p>Installed on 90.0.2 (64-bit). </p><p>Works fine when opening an EPUB from the browser but if I double click on an EPUB file it opens multiple tabs &amp; will not stop, has anyone else encountered this &amp; been able to fix it? </p><p>Windows 10 Asus laptop, no issues with anythng else, am wondering if Windows 10 App settings could have anything to do with it but have not been able to find a way to disable default settings completely? Alternately is there something I can do via about:config on Firefox to alter this? </p><p>Ideally I don't want to have to uninstall Firefox completely in the hopes of seeing if a fresh install will stop this issue arising. </p><p>Thanks </p>


created: 2021-08-05T15:24:39-07:00
updated: 2021-08-05T15:24:39-07:00
title: Firefox Crashing On Startup Without Crash Report
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: davey.meuer
content:
<p>Two days ago Firefox randomly started crashing on start up. I click on the icon and the window pops up for a moment and then closes immediately. I get no crash reports. I have tried reinstalling Firefox and deleting the cached data. I have tried running Firefox in Troubleshoot Mode and as an administrator. I have tried restarting my computer and updating my computer. I did not have any addons installed on Firefox and I was using the default theme. Nothing is working. </p><p>Any help you may have is greatly appreciated. </p>


created: 2021-08-05T14:41:48-07:00
updated: 2021-08-05T15:34:48-07:00
title: Firefox does not support windows 11 split screen when the mouse points to the maximize button?
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1432895;
creator: NmPTHFan
content:
<p>There are already many applications that are automatically recognized and compatible by windows. Why is Firefox still incompatible? This feature is very useful for me. Tks. </p>


created: 2021-08-05T14:38:28-07:00
updated: 2021-08-05T14:38:28-07:00
title: synchronization
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: idio
content:
<p>Hi, When turned on firefox stops while synchronization. This happens always when previously i use my account on the second computer (and conversely). Firefox stops (I have to use ctrl + alt + del), I close application, turn on a second time and then it works right. This situation repeats every time only during synchronization. What's going on? </p>


created: 2021-08-05T14:37:05-07:00
updated: 2021-08-05T15:11:42-07:00
title: Mozilla Survey
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1432886;
creator: aaarteaga001
content:
<p>I was checking my email (browser on laptop) and got a header notification at the top of the screen asking if I wanted to participate in a mozilla survey. It was pretty extensive, asking how often I use firefox, why I use it, if I use any other browsers, my age range, education, income, bunch of crap. At the end it asked if I would be interested in doing a video conference survey between August 15 and October 15 for which I would be "compensated" for.  </p><p>Did I just give some asswipe my email for nothing, or was that a legitimate Mozilla survey?  </p><p>I have Malwarebytes and don't go out looking for viruses (other than this situation), and the notification was a hanging header that was part of Mozilla.  </p><p>Anyone else done this before? </p><p>Thanks in advance! </p>


created: 2021-08-05T14:33:59-07:00
updated: 2021-08-05T15:59:04-07:00
title: Following Google search links results in blank tab with nothing at all in Inspector
tags: mac-os;desktop;other;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
answers: 1432881;1432902;
creator: paul375
content:
<p>I have this strange issue that cropped up within the past couple of months, without any known configuration or behaviour change.  When I have Google set as the search engine in Firefox (FF) for macOS (various versions, including the latest 90.0.2 at time of writing), at a certain point after FF has been running (ie not immediately, but say within the hour) clicking on Google search results link results in a blank tab with literally nothing at all in the Inspector &gt; Network  or &gt; Console etc for that tab.  Copying the Google URI from the address bar and pasting it into another fresh tab in FF also results in the same problem.  Copying the same Google URI into Chrome or any other browser, on the same OS at the same time, does not result in any problem (page loads fine). </p><p>I have tried all of the following, and none have made any immediate or long term difference: </p> <ul><li> Disabling all addons at the time of the problem </li><li> Performing a FF reset </li><li> Uninstalling and re-installing FF </li><li> Logging into Google in FF </li><li> Logging our of Google in FF </li><li> Logging into FF with a FF account </li><li> Logging out of any FF account </li><li> Tweaking a couple of about:config settings relating to FF domain stove-piping, since the problem started roughly around the time that was released </li><li> Building an entirely new PC (previous was macOS 11.4.x and 11.5 on Intel; current is macOS 11.5 on Apple Silicon) and building an entire new user profile from scratch, with all apps incl FF freshly installed </li><li> Using a different search engine (DuckDuckGo works fine, consistently, but when I change it back to Google the same problem starts up again after a while - eg within the hour) </li></ul> <p>This just feels like a bug (like nothing at all displayed in any part of the Inspector after a new tab is loaded with a Google link) but if that's true then  </p> <ol><li> I can't be the only person in the world seeing this; and </li><li> It's surprising that it has persisted across a number of FF versions over a couple of months </li></ol> <p>I'm really keen to see this resolved because I do need to be able to use Google for search, and I do *want* to be able to continue to use FF (although this is unfortunately a significant head-wind to actually being able to continue doing so). </p>


created: 2021-08-05T14:32:54-07:00
updated: 2021-08-05T15:24:44-07:00
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1432882;1432893;
creator: nlwheeler
title:
New to Firefox - created account, asked question, someone answered.  How do I get back to my question and answer?

content:
<p>New to Firefox - created account, asked question, someone answered.  I logged in, but cannot get to my question.   How do I get back to my question and answer? </p>


created: 2021-08-05T14:00:52-07:00
updated: 2021-08-05T14:00:52-07:00
title: Firefox v90 problem with Weebly site editing
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: 4keays
content:
<p>Prior to FF updating to v90, I was able to copy and paste text into my Weebly website. Since the update I can copy the text (e.g. from another web page) but can't paste the text into my webpage. The problem does not occur if I use MS Edge so it's definitely a FF fault since the update. </p>


created: 2021-08-05T13:09:16-07:00
updated: 2021-08-05T15:52:32-07:00
title: Menu drop down items not visible
tags: linux;desktop;customize;firefox-900;firefox-9002;
product: firefox
topic: customize
locale: en-US
answers: 1432884;1432898;
creator: haagen.blomberg
content:
<p>In the menu drop downs under 'Edit' and 'View' and 'History' there are items that are 'inactive' and cannot be selected. </p><p>I have changed the background colour and look of the Menu drop downs in my CSS file but am looking for a way to show the 'unselectable' items. </p><p>In the Edit menu it is: Redo , Cut, Copy, Delete and associated keyboard shortcuts that have black text. i need light grey. </p><p>In the View menu it is: Text Encoding that is black </p><p>In the History menu it is: Recently closed windows  </p><p>Does anyone have the code required to make them look light grey even if not 'selectable'. I have all selectable items with white text as the drop down background colour is teal. </p><p>I would appreciate any help I can get. </p><p>Haagen </p>


created: 2021-08-05T13:02:02-07:00
updated: 2021-08-05T13:02:02-07:00
tags: desktop;websites;windows-8;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: jkington
title:
Why is "clickserve.dartsearch.net" blocking browser searches and why does this bypass Firefox security?

content:
<p>When I do  a web search for genuine companies/stories/facebook etc  I get this "<a href="http://clickserve.dartsearch.net" rel="nofollow">clickserve.dartsearch.net</a>" listed in the search heading! </p><p>The search then either times out or it blocks access to the person/company I want to visit  </p><p>I have Malwarebytes scartching their heads and even my VCN do not know  what is goinf on :( </p><p>Help!! It is driving me crazy over the last week </p>


created: 2021-08-05T12:57:51-07:00
updated: 2021-08-05T15:49:54-07:00
title: Page cannot be opened due to long Pac file or dns search suffix
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: cs
answers: 1432897;
creator: lukas.campr
content:
<p>Hi there, is there anything what could be tweaked in about:config to resolve below issue? </p><p>Proxy Pac file used, pac file is quite long but doesn't create issue in general. Now, occasionally some web application cannot open at all. It is happening only in Firefox and not other browsers. I narrow down that it must be related to some timers because if explicit rule in Pac file to send proxy is put somewhere near top, it works. Pac doesn't have to be processed until last default rule. Or it can be resolved by reducing number of dns suffixes I think there was 7 when I was removing them then  on count 4 page started loading.  </p><p>Thank you </p><p>Lukas </p>


created: 2021-08-05T11:58:12-07:00
updated: 2021-08-05T12:17:58-07:00
title: Is there a workaround to allow Foscam plugins on firefox
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1432856;
creator: artrazevedo
content:
<p>Firefox has removed Foscam IPCwebcomponents plugin.  Only browser that will open it is IE, which will soon be discontinued. Has anyone found a way to run a Foscam IPC camera on Firefox. I am currently on version 90.002 Thanks for any help you can provide </p>


created: 2021-08-05T11:48:07-07:00
updated: 2021-08-05T15:55:32-07:00
title: Cannot save videos as MP4 format; Firefox changed - saves as Firefox HTML document (unreadable)
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1432873;1432877;1432899;
creator: nlwheeler
content:
<p>I previously saved videos in MP4 format.  Recent Firefox update screwed that up - now only saves as Firefox HTML document format, whatever that is.  File errors.  Cannot save videos.   I did a system restore to before the last update, but it's still screwed up. </p><p>HOW CAN I SAVE VIDEOS (from Facebook for example) in MP4 format??   PLEASE HELP. </p><p>Thank you. </p>


created: 2021-08-05T11:15:12-07:00
updated: 2021-08-05T11:49:29-07:00
title: BigBlueButton ICE error 1007: Can't connect microphone in a meeting
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1432835;1432842;1432845;
creator: nicoperror
content:
<p>Using Firefox 90.0.2 (64-bit) on Windows 10. </p><p>My university uses BigBlueButton on its campus and I can connect to audio but I can't connect the microphone, I keep getting "ICE error 1007". </p><p>Permissions for microphone, camera, and cookies are allowed. </p><p>I can't find any solution online. I tried something I read about going to <strong>about:config</strong> and setting <strong>media.peerconnection.ice.relay_only</strong> to <strong>true</strong>, but it doesn't work, and I lose connection to audio. </p><p>Help appreciated. </p><p>Please &amp; thank you. </p>


created: 2021-08-05T11:08:36-07:00
updated: 2021-08-05T11:22:34-07:00
tags: desktop;customize;windows-10;firefox-780;
product: firefox
topic: customize
locale: en-US
answers: 1432832;
creator: Odin3
title:
"If you later want to restore the default colors:" https://support.mozilla.org/en-US/kb/change-fonts-and-colors-websites-use

content:
<p>I'm mystified by the subject instruction from this site. If I later want to restore the default colors, why should I not just go back to the about:preferences page, where I can do it with one click? Or am I missing something? </p>


created: 2021-08-05T10:44:34-07:00
updated: 2021-08-05T12:08:12-07:00
title: Webcam https://www.onda-azzurra.com/ita/WebCam-Mario-DunaVerde.htm dioes not show up
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1432851;
creator: rumue.tutzing
content:
<p>I have been using firefox for years. After an update for about 10 weeks I cannot see the camera picture of the above website in Italy. Other live webcams of Venice i can see. I'm using firefox 90.02 and windows10, 32 bit, newest update. With the new edge browser I can see this webcam.  What is wrong in the security options. I'm using "user predefind". If I deselekt all boxes the problem still exists. </p><p>Thank for answer R.M. </p>


created: 2021-08-05T10:43:17-07:00
updated: 2021-08-05T15:14:36-07:00
title: Is microsoft email corrupting firefox?
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1432887;1432888;
creator: camp2009
content:
<p>For the last couple of years I have been plagued by three major Firefox issues which I think now are inter-related - the first is a HUGE amount of memory being use (around 1.5-3.5GB in a 6GB machine), the second is firefox suddenly becoming slow and crashing. The third is that neither of my microsoft email accounts (MS live/Outlook nor my work-based Outlook365) load after restarting firefox from a crash. </p><p>In detail 1. Upon launching firefox, memory usage quickly increase to around 1.5gb, with maybe one or two pages open. This gradually increases to the extent it is throttling my machine and preventing other programs working properly (Windows Explorer being the most regular to be booted off and restart when this happens). I've recently noticed that there are about 10-15 parallel firefox processing running. Killing the largest memory-using instance someimes does nothing except free up memory, sometimes causes tabs to crash (with the stupid 'gah your tabs have crashed' displaying), and sometimes kills the whole program - there is no way to know what each instance is actually doing in task manager, so its pot luck. However I am noticing that quite often force stopping 'high memory process' manages to kill one or both my email pages. </p><p>2. Normally when memory use is high, forefox becomes very slow. At this point, either it, or another running program with crash. I'm quite sure this is because firefox is consuming so much memory that neither it, nor other programs can run properly and a crash occurs. </p><p>3. When I restart firefox (either a forced restart or a crash), and restore my tabs, almost every time, neither of my microsoft email services load. They just hang in a loading state, or a loaded state, but with a white page displaying. I suspet the pages are loaded, but firefox for whatever reason is not displaying them. After anywhere between 10 and c.60 minutes (it it totally random) pressing refresh finally allows the page to load.  This is coming from a clean restart of firefox where all previous instances have been force stopped. Sometimes Firefox has even installed updates on itself (which I would have thought clears all previous running versions). In the mean time I can load my email in private mode (which is annoying as I have to sign in each time). I have tried starting firefox in safe mode, clearing cache etc and it does nothing to help microsoft email services launch straight away. The only work around is to use private browsing. </p><p>I'm gradually coming to the conclusion there is something in the way firefox works with microsoft's email web displays that does not work. This is either MS fault or Mozilla. But either way what is the fix? </p><p>And please don't say 'its good firefox is using otherwise unused memory (a previous argument I stumbled across). This is a rediculous argument if firefox memory use prevents it and other programs from operating properly. </p><p>HELP! I'm shortly to get a new machine and am tempted to say goodbye to Firefox forever (after about 15 years of use) as it is getting unworkable. </p><p>Currently running v.90.0.2 (64 bit) </p><p>Thanks </p>


created: 2021-08-05T10:32:29-07:00
updated: 2021-08-05T11:07:54-07:00
title: Recuperare la cartella dei segna librinin Firefox
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: it
answers: 1432829;
creator: a.toscanelli
content:
<p>Salve, ho disinstallato e reistallato  il Browser Firefox  e gradirei recuperae le cartelle dei segna libri del Browser precedente è possibile ? Se affernativo come farlo ? </p>


created: 2021-08-05T10:29:46-07:00
updated: 2021-08-05T10:29:46-07:00
title: Duplicate devices in "Send Tab to Device" list - but not in accounts.firefox.com
tags: linux;desktop;sync;firefox-900;
product: firefox
topic: sync
locale: en-US
creator: apathetic
content:
<p>I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android. </p><p>The problem is they do not appear in <a href="https://accounts.firefox.com/settings#connected-services" rel="nofollow">https://accounts.firefox.com/settings#connected-services</a> so I cannot remove them. Only the actual devices I am using appear there. </p><p>Any ideas? </p>


created: 2021-08-05T10:03:00-07:00
updated: 2021-08-05T12:10:00-07:00
title: Power BI Visuals and Background not displaying properly in Firefox
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1432822;1432823;1432824;1432825;1432836;1432852;
creator: murtaza.hasan
content:
<p>Hi All, </p><p>I am having issues with power bi visuals displaying properly in Firefox. It is working perfectly in Microsoft Edge. Some visuals are misaligned and portion of the background turns grey. I have attached screenshots for reference. I have hide the data with red boxes. </p>


created: 2021-08-05T09:55:19-07:00
updated: 2021-08-05T15:16:20-07:00
title: Can't open links from emails using Firefox as a default browser on my Mac. error -10826
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1432889;
creator: flyvly
content:
<p>Can't open links from emails using Firefox as a default browser on my Mac. It pops up as  err -10826 .  It started all of the sadden a week ago. Never had this problem before.   Still can open links in all other browsers, but Firefox... </p>


created: 2021-08-05T09:52:29-07:00
updated: 2021-08-05T09:52:29-07:00
title: PASSWORD
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: dtichon
content:
<p>Why does firefox ask me several times a day to reset my main password when my pc has not been turned off and I have not closed Firefox? </p>


created: 2021-08-05T09:36:33-07:00
updated: 2021-08-05T16:33:59-07:00
title: Firefox on my new computer is basically very good but now Facebook does not work it's totally blank
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1432890;1432907;
creator: Hellisfun
content:
<p>It is not internet related as every where else I go using Firefox it shows up fast and fine.  And yes the Gmail works so good on Firefox and the new computer. But now when I go to my daughter's Facebook page - it shows that it has moved there (the reload shows up) but the Facebook is 1000&amp; blank.  Nothing shows up.  It is totally blank.  Screenshot has been added.  So then I tried Google Chrome and yes the Facebook shows up very fast and fine. </p>


created: 2021-08-05T08:50:16-07:00
updated: 2021-08-05T08:50:16-07:00
title: New trouble printing with the Firebox browser for Office 365 documents
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: lisakirkman
content:
<p>Hi, As of this morning, the Firefox printing tool doesn't come up as an option when printing an Excel doc that I made in Office 365. This is very new. I prefer the Firefox printing tool, but when I use Ctrl+P, it goes to Office 365's interface (which is terrible) and the only options are now to open in Acrobat (fine) and Save (fine) but I'm missing "View in Firefox."  Any ideas on how to pull that option back in? Did Office 365 make an update that turned this off? I checked my Firefox is up to date: 90.0.2 (64-bit). </p>


created: 2021-08-05T08:05:20-07:00
updated: 2021-08-05T09:28:17-07:00
title: How do I disable webp? Stop messing with my downloaded images mozilla.
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1432815;
creator: bret3
content:
<p>How do I disable webp?  Stop messing with my downloaded images mozilla.   This is stupid, and I don't want it. </p><pre>     b. </pre>


created: 2021-08-05T06:59:16-07:00
updated: 2021-08-05T06:59:16-07:00
title: Elsődleges jelszó ablak hiba.
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: hu
creator: sadamester70
content:
<p>Több alkalommal jelenik meg az elsődleges jelszó ablak. Beírom a "mesterjelszót" majd okézom. Ezután még több alkalommal jelenik meg az ablak </p>


created: 2021-08-05T06:43:51-07:00
updated: 2021-08-05T07:10:10-07:00
title: unpaywall for Mac Firefox
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1432797;
creator: zamboknee
content:
<p>Is there an unpaywall type extension for Firefox? Something to get around paywalls? If not, maybe a Mac Automation? Thanks </p>


created: 2021-08-05T06:35:43-07:00
updated: 2021-08-05T15:23:16-07:00
title: Tiny Text on Tabs
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1432892;
creator: chrisw63
content:
<p>The new version of Firefox changed the text on tabs.  It used to be that a tab's text was a decent, readable size, a tab icon would be replaced by a play button if media was playing, and when moused over it changed to a speaker icon that let you mute the tab.  Nice!  Now, instead of the universally recognized 'play' icon, someone decided to SHRINK the tab title to barely readable so they could fit PLAYING underneath, making the mute 'button' harder to click as a consequence.  Seriously?  Replacing something that's universally understood with text that has to be customized by regional settings?  And shrinking the tab title to do it?  Who thought this was a good idea?   </p><p>Worse, seemingly to justify this change, if you have autoplay turned off in settings, AUTOPLAY BLOCKED shows up on the tab.  As if it's like "OMG You Blocked AutoPlay!  What Are You <em>Doing</em>???"  Wow.. cuz I totally forgot that I wanted to NOT hear what every Web PR hack in the world want's to shove down my throat (via the ear canal :-) the second a page opens. </p><p>Mozilla claims to be all about protecting personal information.  Yet every new version has the box checked for Steal My Info.. er.. I mean, Allow Firefox to send [xxx] to Mozilla, <em>even though it was turned off before the update</em>.  It's a setting under <strong>PRIVACY</strong> and Security, for crying out loud!!!  You want to have that stuff turned on for new installs, great, have fun.  But leave my Privacy settings ALONE. </p>


created: 2021-08-05T06:29:30-07:00
updated: 2021-08-05T06:29:30-07:00
title: can't see password in Gmail - has nothing to do with "hiding" it - please help!
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: adamrjones67
content:
<p>I cannot see anything when I try to type my password into Gmail.  </p> <ul><li>I know how to "hide" my password with asterisks and "unhide" it - that's not the problem </li></ul> <ul><li> When I type anywhere else, any other website, anything else on my computer, I can see the typing </li></ul> <ul><li> Only the password box on the Gmail website will not let me see what I am typing </li></ul> <ul><li> I can go into "Inspect" mode and see at the bottom of the screen when I type in my password but the characters I'm typing will not show up in the Gmail password box </li></ul> <ul><li> I tried Google first for help and they said that it sounded like a possible Mozilla problem to them </li></ul> <p>I just want to know if I can fix it? Should I be concerned? Could I have some type of virus or something? Is it just a setting? Please help. Thanks! </p>


created: 2021-08-05T06:14:55-07:00
updated: 2021-08-05T06:19:13-07:00
title: Website not loading properly on Mozila Fire
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1432788;
creator: richardra1982
content:
<p>Hey I have a website related to <a href="https://printerrepairhub.ae" rel="nofollow">printer repair dubai</a> but this website is not loading properly on Mozilla Firefox. Also Firefox getting Crash after some times so I am looking for the answers. Thanks </p>


created: 2021-08-05T06:08:10-07:00
updated: 2021-08-05T06:08:10-07:00
title: Fire fox folders are now grey after FF upgrade - i want the yellow folders
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: javaclick
content:
<p>Dear Support </p><p>I have downlaoded Fire fox to new update- which is version FF 90. however now all my bookmarks folders which i drag to the tool bar pane is now showing as GREY.Previously it was yellow. Please advise how to revert to my previous yellow folders colour because its much easier on the eye. </p><p>Thanks </p>


created: 2021-08-05T06:02:45-07:00
updated: 2021-08-05T06:04:13-07:00
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1432787;
creator: hugocarvalho.cs
title:
Mais uma atualização, mais uma semana, mais uma vez tudo MAIS LENTO do que na última atualização, atualizar PRA QUÊ ?

content:
<p>Não é possível, caralho, porra!!!VAI TOMAR NO CUUUUUUUUUUU!!! Toda semana tem atualização do navegador, toda semana eu atualizo, a cada semana fica MAIS LENTO que na anterior. Porra, agora eu to demorando mais de 10 minutos pra abrir QUALQUER SITE que não seja de suporte do Mozilla, QUALQUER SITE MENOS A PORRA DO MOZILLA!!!!!!!!!!!!! Não acredito que as atualizações tendam a piorar a questão da rapidez, porra!! VAI TOMAR NO CU MOZILLA!!!!!! Que lerdeza do caralho é essa!!!!????????????? que ódio da porra mermao!! NÃO TEM UMA SOLUÇÃO QUE EU PROCUREI POR AQUI E DAS QUE ME DERAM QUE EU JÁ NÃO TENHA FEITO E REPETIDO EM EXAUSTÃO E NÃO TER EFEITO NENHUM!! Antes de algum BABA OVO QUERENDO EMPREGO NA EMPRESA vir aqui defender, aceitem que ja é minha terceira reclamação após uma atualização do Mozilla em que não tenho solução e fico com o notebook INOPERANTE, funcionando apenas essa merda de site!! VAI TOMAR NO CU MOZILLA FILHO DA PUTA!!! </p>


created: 2021-08-05T05:50:39-07:00
updated: 2021-08-05T05:50:39-07:00
title: Mailto is not working in tab share
tags: desktop;tabs;windows-10;firefox-900;
product: firefox
topic: tabs
locale: en-US
creator: jeri4
content:
<p>I have my mailto set up for outlook. ONCE AGAIN, when I am logged into firefox, and I am on a tab I need to share for work, I select SHARE, and the message shows the option for OUTLOOK. I click OUTLOOK button and next message says "CHOOSE WHICH ACCOUNT TO SEND THE EMAIL FROM" (which is ridiculous) but provides NOTHING TO SELECT FROM. Constant searching on the internet and community to solve firefox problems leads to old solutions where instructions do not even apply anymore. I really do not want to have to move back to Google Workspace just so I can send a tab. Yes I can send a link, copy paste create new email, copy over narrative into subject line -- but why did this stop working? Before the update everything was fine. I am frustrated. </p>


created: 2021-08-05T05:30:59-07:00
updated: 2021-08-05T09:44:34-07:00
title: I can not to open http://ld.neoglory.ru
tags: windows-7;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1432785;1432819;
creator: juozas.vocelka
content:
<p>Dear Sir, </p><pre> I can not to open the site <a href="http://ld.neoglory.ru" rel="nofollow">http://ld.neoglory.ru</a>. For along time everything was OK. Please, help me.  Thank you beforehand. </pre>


created: 2021-08-05T04:03:16-07:00
updated: 2021-08-05T04:47:43-07:00
title: Secure Connection Failed
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1432777;
creator: zakaria.alwisi
content:
<p>please , how to solve this as I can't access the site. </p><p>always giving this messaege </p><p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.sr.qatar.gov.qa" rel="nofollow">www.sr.qatar.gov.qa</a>. PR_CONNECT_RESET_ERROR </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre>


created: 2021-08-05T04:01:01-07:00
updated: 2021-08-05T04:01:01-07:00
title: Code to late
tags: desktop;other;escalate;admin;verificationemail;
product: firefox
topic: other
locale: en-US
creator: info2350
content:
<p>I want to change the main mail adress but the code comes much to late so it is already invalid </p>


created: 2021-08-05T03:48:12-07:00
updated: 2021-08-05T03:58:11-07:00
title: How to target / change Firefox's main content pane?
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1432768;
creator: ubu.zen
content:
<p>I would like to target the whole of the main content pane in Firefox in order to overlay a visual filter on top of it.  </p><p>Although websites can be altered with scripts and Firefox offers colour options in its preferences, these are imperfect workarounds that only target specific elements of the websites. Instead, I would like to overlay a translucent filter over the main content pane itself that would allow me to control the appearance (dimness, saturation, contrast) of the entire main content pane rather than individual elements of a website. </p><p>How would I do that? Which files, which code snippets? </p>


created: 2021-08-05T03:29:41-07:00
updated: 2021-08-05T05:44:21-07:00
title: Firefox full screen and prevent closing
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1432766;1432781;1432783;1432784;
creator: ulara.org
content:
<p>Hello,  I've created an application for a touchscreen. I am looking for a solution that will make Firefox full screen and prevent closing. Do you know if there is a script or extension that could do this? Thanks! </p>


created: 2021-08-05T03:14:03-07:00
updated: 2021-08-05T04:49:37-07:00
title: Wistia videos not playing
tags: linux;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1432762;1432778;
creator: m.veith
content:
<p>Hi all, </p><p>I am doing this online course and all lectures are online videos using Wistia platform. I have recently installed Linux Mint 20.2 and latest version of Firefox but the videos don't work. Page loads fine except the video where only a large grey box shows with no controls. This was also an issue when I was using Linux Mint 18.xx but at least it worked in Opera which I was also using at that time. Now it doesn't work in either Firefox or Opera. is this perhaps an HTML5 issue? Don't think Wistia are able to offer any support and neither is my course provider. Their response was 'this is weird, works fine on our computers'. </p><p>thanks in advance for any assistance </p>


created: 2021-08-05T01:56:37-07:00
updated: 2021-08-05T06:00:11-07:00
title: zazka
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: cs
answers: 1432786;
creator: kolecekj
content:
<p>při posílání bankovním  převodem na můj účet v internetovém bankovnictví z  mého účtu sazka sportka se mi otevře stránka čekejte server je nedostupný zkuste to za <a href="http://chvíli.To" rel="nofollow">chvíli.To</a> můžu opakovat do nekonečna celý den.děkuji </p>


created: 2021-08-05T01:19:22-07:00
updated: 2021-08-05T09:25:34-07:00
title: Facebook Workplace and Facebook Container
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1432814;
creator: UKLarry
content:
<p>Firefox 90.0.2 macOS 11.5.1 Facebook Container 2.3.1 </p><p>I work with an organisation which is using Workplace (<a href="https://www.workplace.com/" rel="nofollow">https://www.workplace.com/</a>), a "social media" site owned, managed and run by Facebook. If you aren't familiar with Workplace, it is a business-oriented site to allow organisations to communicate internally - Facebook trying to improve its image? </p><p>Except although Facebook Container recognises it as a Facebook site, it breaks the specific site (<a href="https://citizensadvice.workplace.com/" rel="nofollow">https://citizensadvice.workplace.com/</a>) my organisation uses. And neither can I place this site within Facebook Container. </p><p>I really don't want to turn off Facebook Container everytime I access this particular site, several times a week but I don't want to open myself up to tracking by Facebook. </p><p>Ideas or suggestions for resolving this problem? </p><p>Thanks </p>


created: 2021-08-05T00:40:35-07:00
updated: 2021-08-05T01:02:33-07:00
title: fake security warning
tags: windows-7;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1432744;
creator: rite2jim
content:
<p><strong>why are you putting your fake warning on my site <a href="http://www.bayagra.co?" rel="nofollow">www.bayagra.co?</a> </strong> <strong></strong> </p>


created: 2021-08-05T00:03:43-07:00
updated: 2021-08-05T00:03:43-07:00
title: I am looking for some download manager add-ons which get file time from server.
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: Hiroki-H1971
content:
<p>The important thing for me is: the original time of downloaded files. I am looking add-ons of firefox which get file time from server. Anyone know such add-ons? </p>


created: 2021-08-04T23:29:00-07:00
updated: 2021-08-05T11:17:14-07:00
title: Some sites not functioning proberly after updates
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1432742;1432830;
creator: CScotty
content:
<p>This has been been going on for a long time, with each update another site no longer works properly with Firefox. So I switch to Chrome and carry on, there being little point in complaining. Of late it seems that so many sites no longer work that at the point of giving up on Firefox. I haven't kept a log of problem sites as I I'm usually trying to get something done and I don't have the time to dig into it.  </p><p>Try this one <a href="https://www.buydisplay.com/" rel="nofollow">https://www.buydisplay.com/</a> and see if it works for you. For me the menus open then close before I can click on them. Works fine in Chrome. </p><p>I'm on Win 10 64 bit Firefox90.0.2. </p><p>Only plugin is Ghostery. Disabling that doesn't help. </p>


created: 2021-08-04T23:24:29-07:00
updated: 2021-08-05T11:06:04-07:00
title: turning off notifications of possible updates
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1432749;1432826;
creator: letherwoodmara
content:
<p>Please tell me, in as few words as possible, how to disable update notifications.  I thought Windows was bad, but they're not constant annoyance.             </p><p>If Firefox would just stop closing discussion threads, and maybe, just once, answer a question helpfully, community would be able to help each other.             Thanks, ML </p>


created: 2021-08-04T22:34:08-07:00
updated: 2021-08-05T01:47:24-07:00
title: Browser Hijacker
tags: desktop;other;malware;escalate;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1432750;
creator: kenrumble
content:
<p>I have incurred a browser hijacker that I can't seem to get rid of as no anti virus that I've tried will recognise it. The hijacker is defaultsearch.nchuser. The '<em><strong>Refresh Firefox </strong></em> button is not working at the moment.  Please help me to remove this pest. Thank you. </p>


created: 2021-08-04T22:34:07-07:00
updated: 2021-08-05T01:16:54-07:00
title: tabs problems
tags: desktop;tabs;windows-81;firefox-900;
product: firefox
topic: tabs
locale: en-US
answers: 1432746;
creator: shadowfaction97
content:
<p>1. Firefox was a bit sluggish, so I closed it from Task Manager, expecting to be given the option to restore  the session as usual, I wasn't, couldn't restore it from the History menu and it wasn't there in the sessionstore-backups folder either. 2. Now each tab has its own window. </p>


created: 2021-08-04T20:10:33-07:00
updated: 2021-08-05T09:20:36-07:00
title: Black background problem
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1432813;
creator: arielbooks
content:
<p>even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and background to white. </p>


created: 2021-08-04T19:07:33-07:00
updated: 2021-08-04T21:34:21-07:00
title: Data gone in Firefox after Windows 10 update.
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1432720;
creator: Lexicongate
content:
<p>I updated windows 10 on August 4, 2021, now all of my Speed Dial shortcuts are gone. How can I get all of them back? Also my Simple Tabs Groups subjects are gone as well.  How can I restore all of this? </p>


created: 2021-08-04T18:33:08-07:00
updated: 2021-08-05T04:45:42-07:00
title: Youtube videos stutter, lag, or freeze when putting them on 1080p/720 60fps.
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
answers: 1432721;1432734;1432776;
creator: buggasep17
content:
<p>Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a video, it suddenly started to lag and not move as smoothly much as before when I have on a higher quality like in 1080p 60fps or 720p60fps. </p><p>This has happen to me a couple times before when I couldn't find a way to fix it like when my my laptop was acting stupid and was resetting itself and showing a blue screen when it happen and had someone help me take it to the store and have it fixed and the reset my laptop or something and had to go redownload Firefox and I think the problem stopped working. </p><p><br> </p><p>Yesterday and today I tried searching and looking up how to fix this and find answers that tell me to go to the about:config and change somethings to false or true whatever and it still has this problem. I hope changing it to whatever doesn't mess it up anything even more. </p><p>I thought I had to go update Windows or something since recently a couple of times the youtube videos get stuttery and not move as smoothly at times. I can't remember much this one but I either just close Firefox to hopefully that it goes back to normal or I have to update Windows to restart my laptop and it works and it goes back to normal. </p><p>But this time when I did all that and I try to update Windows from my laptop it was doing what it does updating installing or downloading yesterday. The problem is still there and the videos on youtube are still stuttering. And I try to see if there were more things to update there was nothing there and says its up to date. </p><p>I linked a video that has a 60fps option on a another browser Microsoft Edge to see if it works from there and video when putting it on 60fps works fine there. So this must be a Firefox problem or something. </p><p>So if anyone can help me with this problem. Please tell if there's anything else I can do to get these videos on youtube to work on Firefox in 60fps and hopefully can try to easily fix this and hope its nothing complicated to do. Or if there is a bug or something that's making these videos stuttering and everything please try to fix this problem that's going with me right now. Cause i don't want to have to deal with problem I had before again forever and/or if its permanent. </p><p>Hopefully maybe the next update for Firefox might fix this problem I have from these youtube videos, but I don't know. Whenever an update for Firefox happens sometimes, the videos on youtube start to stutter and not move as smoothly with putting it on 60fps and have this problem again.  </p><p>Thank you if anyone has the time to look at this and hopefully someone can get me the answer to finally fix these videos that are freezing stuttering and stuff there. </p>


created: 2021-08-04T18:14:13-07:00
updated: 2021-08-04T21:47:49-07:00
title: Did Not Connect: Potential Security Issue
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1432696;1432722;1432727;
creator: ck.m.aarestad
content:
<p>Hi, I've been having an issue lately where Mozilla FireFox won't connect at all to anything I try to work on through FireFox. It keeps giving this error to me about Security Issues. </p><p>I've read through other asks' about this, and saw that changing my Proxy to "No Proxy" worked for many others. HOWEVER, this has not worked for me at all, I've checked all my proxy settings, and nothing has worked at all. I don't know what is going on. </p><p>I cannot open any certificates associated with it, or any of the "Learn More" extension. </p>


created: 2021-08-04T17:59:17-07:00
updated: 2021-08-05T14:56:26-07:00
title: VISA refused when using FIREFOX
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1432723;1432855;1432880;
creator: icthomson
content:
<p>Briscoes and EasiYo companies in New Zealand are unable to accept payment by VISA when using Firefox. They accept the same VISA card transactions via Chrome or Edge. Why? </p>


created: 2021-08-04T17:16:18-07:00
updated: 2021-08-05T09:19:15-07:00
title: Majority of text not displaying on certain websites!
tags: mac-os;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1432812;
creator: Montgomery.slue
content:
<p>Hello, </p><p>I've been having the EXACT SAME PROBLEM as the person that posted this first! I have been getting a problem lately where nearly all the text on a couple of websites does not display. Only a few characters, such as 'T', 'E', 'L' and '4' display. I have attached screenshots of one of these websites - how it displays in Firefox vs. how it displays in Google Chrome. It also happens in the chat function of the online lecture video system my uni uses (Blackboard Collaborate Ultra), which runs in the browser (it's not a separate app). </p><p>I did a search for similar problems on Mozilla support and tried restarting Firefox in safe mode, however nothing changed. Here's a link to one of the pages with the problem as I cannot upload the screenshot photo <a href="https://www.primaryarms.com/Brand+Primary-Arms" rel="nofollow">https://www.primaryarms.com/Brand+Primary-Arms</a> </p><p>I'm using Firefox 78.12.0esr on MacOS X 10.11.6 </p><p>Any help would be appreciated. </p>


created: 2021-08-06T16:31:27-07:00
updated: 2021-08-06T16:31:27-07:00
title: firefox not opning after i updated it
tags: linux;desktop;fix-problems;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: es
creator: paquetin2013
content:
<p>hi iǘe been havin this problem that firefox itś not opening on my windows 10 computer after a while it opened again but it updared and it doesen´t open again </p>


created: 2021-08-06T16:05:25-07:00
updated: 2021-08-06T16:05:25-07:00
title: Google Meet Change Background Not Supported
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: ataraxia94
content:
<p>Google Meet's feature to detect and change background in video calls is not currently supported in Firefox. Is there a way to get this working? </p>


created: 2021-08-06T15:32:05-07:00
updated: 2021-08-06T15:32:05-07:00
title: Radars and Bing maps will not load anymore
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
creator: tigerjonabel
content:
<p>Local TV Station Radars and Bing maps will not load anymore.  However, the weather channel radar does work. Weird. Running Firefox 90.0.0(64bit) on Win 10.  Tried deleting all cookies and cache- no joy. Tried safe mode- no joy.  All Radars and Maps work in Edge, but not Firefox.  What else can I do? </p><p>Thanks!! Jon Abel </p>


created: 2021-08-06T15:22:06-07:00
updated: 2021-08-06T15:22:06-07:00
title: Delete all cookies…browser frozen
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: joeladams
content:
<p>First…’change’ all the red-tape to just a simple ‘solution’ to a basic question…and not have to read a bunch of Community stuff when I’m in an important business meeting and transactions.  </p><pre> Joe delete these damned cookies to unfreeze the browser???????????? </pre>


created: 2021-08-06T15:21:02-07:00
updated: 2021-08-06T15:21:02-07:00
title: Tabs take minutes to open since ver 88
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: RealGomer
content:
<p><a href="https://support.mozilla.org/en-US/questions/1308707#question-reply" rel="nofollow">https://support.mozilla.org/en-US/questions/1308707#question-reply</a> In that thread it is claimed to be a Windows problem. If that were true, why do the exact same sites snap open in Chrome, Opera, and Edge? Often, bot NOT always, stopping the load (X) then reloading (circular arrow) fixes the problem. Often this combo needs to be done multiple times. It happens on my home computer with only uBlock Origin as an add on, and my office computer with NO add ons. So, is there a fix or do I ditch FireFox? </p>


created: 2021-08-06T14:46:45-07:00
updated: 2021-08-06T14:46:45-07:00
title: Too many Firefox apps
tags: desktop;download-and-install_1;windows-10;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
creator: lclaw.holds2
content:
<p>On July 23 or 24, 2021, I downloaded the Firefox and Mozilla apps for the first time.  I hadn't continued with the process until this week and noticed I had 2 Firefox apps: one's homepage looks like the older version of FF and the other's homepage looks like the newer version.  How do I get rid of the old app without getting rid of both of them at the same time?  PS:  I am not a seasoned computer person, so please use very, very simple language.  Thanks! </p>


created: 2021-08-06T13:57:12-07:00
updated: 2021-08-06T13:57:12-07:00
title: how do I change my email address
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
creator: bfpehl
content:
<p>I have eliminated my AOL account and now want to use my new Gmail address. How do I change it? </p>


created: 2021-08-06T13:35:20-07:00
updated: 2021-08-06T14:44:33-07:00
title: Cannot view one website
tags: desktop;websites;windows-10;firefox-900;firefox-9002;
product: firefox
topic: websites
locale: en-US
answers: 1433105;
creator: killingerwayne
content:
<p>One web site, Etsy will not display, just a blank white page, refresh no good. If i close Firefox and restart, it is likely to appear for a while then go blank after clicking thru my store. Anything etsy/ is blank. Could it be Firefox or some blocker, blacklist somewhere? It is fine on my iphone. </p>


created: 2021-08-06T12:35:14-07:00
updated: 2021-08-06T13:42:30-07:00
title: Nelíbí se mi nový vzhled Firefoxu od verze 89.x i jiné dotazy
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: cs
answers: 1433098;
creator: PetrM
content:
<p>Mám několik dotazů: </p><p>Ve verzi Firefoxu 88.x se mi ikony na "Novém panelu" zobrazovaly takto: 	viz OBRÁZEK 1 </p><p>Od verze 89.x to vypadá následovně: 	viz OBRÁZEK 5 </p><p>Proč se ty ikony tak výrazně zmenšily a je kolem nich nesmyslné a úplně zbytečné bílé orámování? Proč se teď zobrazuje ten "připínáček" před názvy jednotlivých ikon tak sytou černou barvou oproti té předchozí téměř neviditelné světle šedé barvy? A k čemu tam ta nesmyslná ikonka připínáčku vůbec je? Jenom tam zbytečně zabírá místo a o to méně znaků zbývá pro samotný název ikony. Proč se na dnešních velkých a širokoúhlých monitorech pořád nedá zobrazit více než 8 ikon v jednom řádku, přičemž na bočních stranách je hromada volného nevyužitého místa? Proč se nedá nastavit zobrazení více než čtyř řádků ikon jednoduše v "Nastavení" Firefoxu (about:preferences) a musí se to dělat zbytečně složitě přes "about:config"? Já mám u počítače monitor s rozlišením 1920x1080 a nastavení maximálně pouhých čtyř řádků s ikonami pomocí normální konfigurace Firefoxu je prostě opravdu "trapárna"! Proč se při nastavení šesti řádků ikon už začne vpravo zobrazovat svislý posuvník, i když samotné ikony ještě vůbec nepřekračují svislý rozměr mého monitoru? 	viz OBRÁZEK 2 </p><p>Koukám, že arogantní autoři Firefoxu mají opravdu VELICE špatné nápady, co si mají představit pod pojmem "vylepšení programu" a to je ještě velice mírně a slušně řečeno! </p><p>Takže se chci zeptat. Dá se nějakou změnou konfigurace Firefoxu, např. pomocí "about:config" nebo nějakým Rozšířením (Doplňkem), nastavit: </p><p>	a) Větší počet zobrazovaných ikon na jednom řádku, aby se využila plná šířka monitoru? Uráčili by se konečně ti programátorští zmetci vzít laskavě na vědomí, že se už bůhvíjak dlouho prodávají širokoúhlé monitory, ale Firefox ani v roce 2021 neumí zobrazit více než 8 ikon v jednom řádku? </p><p>	b) Rozestup mezi ikonami (na šířku i na výšku) na "Novém panelu"? Hlavně na výšku by mohly být ikony v jednotlivých řádcích blíže k sobě. A potom by bylo možné zobrazení šesti řádků ikon, aniž by se vpravo úplně zbytečně zobrazoval ten svislý posuvník. </p><p>	c) Zobrazení názvu ikon ve dvou řádcích, aby bylo možné použití delších názvů? </p><p>	d) Velikost ikon na "Novém panelu" taková, jaká byla u předchozí verze Firefoxu, to znamená zrušit ten absolutně nesmyslný bílý rámeček kolem jednotlivých ikon, díky čemuž se samotné ikony dost nehorázně zmenšily? </p><p>	e) Dá se u té nové verze Firefoxu odstranit ten absolutně nesmyslný a úplně zbytečný "připínáček", který je před samotným pojmenováním jednotlivých ikon? Nebo ho alespoň zesvětlit, jako to bylo dříve? </p><p>	f) Pokud si chci zobrazenou webovou stránku uložit na disk (klávesová zkratka Ctrl+S), tak se v okně "Uložit jako" kromě samotného názvu souboru vypíše i tečka a přípona (.html). 	viz OBRÁZEK 4 </p><p>Dá se tento "přídavek" nějak zrušit, aby se zobrazoval pouze samotný název ukládaného souboru bez té přípony? Dá se ve Firefoxu nějak nastavit, aby ta přípona měla tvar "htm" a ne "html"? Já osobně se odmítám podřizovat nějakým arogantním rozmarům autorů Firefoxu a zásadně používám v příponě pouze TŘI znaky, to znamená HTM a ne HTML! </p><p>	g) Dá se nějakým Rozšířením (Doplňkem) nastavit, aby se na začátek HTML souboru, ukládaného na disk, přidala i adresa webu, který je právě zobrazený a který si právě ukládám tak, jak to už několik DESÍTEK LET umí internetový prohlížeč od Microsoftu i Google Chrome? Viz např. řádek: 	 Vím, že před mnoha lety na to jedno Rozšíření existovalo, ale v současné době se mi, ani po velkém hledání, nepodařilo nic takového najít. </p><p><br> Kdyby ty změny byly alespoň opravdu k lepšímu, tak by mi to ani tak nevadilo, ale ony jsou bohužel výrazně k horšímu. Přehlednost jednotlivých prvků vzhledu, jejich orámování a tím i vzájemné viditelné oddělení jednotlivých prvků vzhledu prostě úplně zmizela! Například: 	viz OBRÁZEK 3 </p><p>Kde je orámování jednotlivých panelů (jsou tam celkem čtyři, pokud byste to neviděli) na tom prvním řádku? No prostě NIKDE, všechno to úplně navzájem SPLÝVÁ dohromady! Kde je např. viditelné orámování adresního řádku (za tou lupou), kde se zadává internetová adresa příslušného webu? Proč zmizela ikona "Domovské stránky" (s tou chaloupkou), která ve starší verzi Firefoxu byla? A to mají být nějaké změny směrem k lepšímu?! Tak tohle je od programátorů Firefoxu opravdu VELICE špatný "vtip", ti ale dokážou člověka opravdu pořádně nasrat!! Nakonec jsem strávil více než hodinu hledáním nějakého "Motivu vzhledu", aby se jednotlivé prvky vzhledu zobrazovaly alespoň trochu rozumně a viditelně oddělené. Ale nějaké viditelné oddělení a orámování názvů jednotlivých panelů v úplně prvním řádku, pokud mám načtených a zobrazených více webů, se mi nikde najít nepodařilo. Tam jednotlivé panely pro načtené weby a jejich názvy pořád úplně splývají v jeden celek. </p><p><br> Dá se nějak zařídit, aby ta odporná PRASÁRNA jménem Firefox v ukládaných HTML souborech zapisovala znaky s diakritikou v kódování UTF-8, jako to dělá např. Microsoft Edge, a ne za pomocí nějakých PŘÍŠERNOSTÍ, jako jsou ta absolutně nečitelná PROCENTA? Např.: </p><p>	src="./Knihovna Petra BezruÄŤe v OpavÄ› 2_files/recaptcha__cs.js" 		Microsoft Edge	- text s diakritikou v uloženém HTML souboru </p><p>	src="Knihovna%20Petra%20Bezru%C4%8De%20v%20Opav%C4%9B%201_soubory/recaptcha__cs.js" 		Firefox		- text s diakritikou v uloženém HTML souboru </p><p>Byli by programátoři Firefoxu té lásky a vysvětlili mi, jaké že to je kódování, když se to zapisuje přes nějaká totálně nečitelná procenta + nějaký kód znaku v hexadecimální podobě? Já bych řekl, že to není absolutně ŽÁDNÝ oficiální druh kódování znaků s diakritikou, tak proč se to ve Firefoxu proboha používá? Jenom proto, aby autoři Firefoxu za každou cenu někoho (už ZASE a OPAKOVANĚ) NASRALI? Tak to se jim to, s tou jejich "nevšední láskou a péčí", opravdu daří!! Zkuste si takovou ŠÍLENOST, pokud možno ČITELNĚ, zobrazit v jakémkoliv textovém editoru. Ono to opravdu nejde, viďte? A to se týká i těch nesmyslných "%20" místo normálních, obyčejných a bez problémů čitelných MEZER mezi slovy!! </p><p><br> Děkuji vám za případné rady a odpovědi na mé otázky. </p><p>Petr </p>


created: 2021-08-06T12:02:51-07:00
updated: 2021-08-06T12:02:51-07:00
title: значки во вкладках
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: woottaa
content:
<p>Здравствуйте ... в новых версиях браузера значки во вкладках а именно на каналах ютубь очень маленькие и не удобные чтобы на них нажимать ! Значок громкости очень маленький и не понятно на какой вкладке находится работающий канал в старых версиях было намного удобнее ! Сделайте как в версии 88 ! </p>


created: 2021-08-06T12:02:03-07:00
updated: 2021-08-06T12:21:34-07:00
title: aggiornamento firefox non riconosciuto da alcuni siti
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: it
answers: 1433075;
creator: lapomchl
content:
<p>Buongiorno, da qualche tempo quando apro alcuni siti (Google Drive, Prime Video) appare un riquadro in cui c'è scritto che la versione di Firefox attuale non è supportata. Firefox tuttavia risulta aggiornato all'ultima versione disponibile (90.0.2). Il sistema operativo del mio computer è windows 10. Ringrazio chiunque possa darmi qualche indicazione su come risolvere questo problema. </p>


created: 2021-08-06T11:07:03-07:00
updated: 2021-08-06T11:07:03-07:00
title: Printing html page results in blank page first
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: mk869
content:
<p>I have a ecommerce site that is hosted by Yahoo Small Business. When I receive an order I have been printing a pdf (generated by Yahoo) but a problem has cropped up recently that their tech support is not interested in fixing. </p><p>That's not important. </p><p>What I did was investigate other ways besides the pdf download to get my invoices. They have an option to display it as an HTML page that I can print, the problem that occurs in the pdf download is not repeated there so it seems perfect, right? </p><p>However when I print the invoice a single page invoice prints as 2 pages- the first page out is completely blank, the second page is the correctly formatted and laid out invoice. I tried it in Microsoft Edge and it prints correctly (single page). </p><p>When I looked at the (editable) HTML I don't see anything that could be causing a page break from the get-go so I don't know what is going wrong. </p><p>Here is the code from the page (top portion before the invoice tables), something in here must be triggering a page break but I am not a CSS coder, I'm a business owner that gets forced into it- </p><p>"&lt;style&gt; </p> <ul><li> {font-family:Arial, monospaced;background-color:white;color:black;} </li></ul> <p>.items_table {width:100%;text-align:right;border-collapse:collapse;font-size:small;} thead &gt; tr {border-bottom:solid 1px #000;} th {text-align:right;} </p><p>.totals_row_top &gt; td {padding-top:1em;} .tr_odd {background-color:white;} .tr_odd &gt; td {background-color:white;} .tr_even {background-color:#aaaaaa;} .tr_even &gt; td {background-color:#aaaaaa;} td {min-width:3em;padding-left:1em;} .price_col {text-align:right;} .totals_key {font-weight:bold;padding-top:0.25em;} .item_name &gt; ul {font-size:small;list-style-type:none;background-color:inherit;} li {background-color:inherit;} </p><p>fieldset {margin-top:0.5em;margin-bottom:0.5em;border-radius:5px;} </p><p>.ship_bill_info, .masthead {width:100%;display:flex;} .shipto, .billto, .orderinfo {min-width:30%;margin-left:auto;margin-right:auto;font-size:small;} .orderinfo_table {font-size:small;} .separator {border-bottom:none;border-right:none;border-left:none;border-radius:0;} &lt;/style&gt; </p> <div class="masthead"> <div class="logo"><img src="http://[% inv_logo_url %]"></div> </div>" <p>Any help would be appreciated. </p>


created: 2021-08-06T10:52:01-07:00
updated: 2021-08-06T13:15:19-07:00
title: Domovská ikona
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: cs
answers: 1433096;
creator: kuba.gaier
content:
<p>Dobrý den, </p><p>na své liště nemohu najít ikonku domů (domovská stránka). </p><p>V nastavení se mi nepodařilo najít, jak si ji na lištu přidat. </p><p>Před aktualizací tam byla. </p><p>Děkuji Jakub Gaier </p>


created: 2021-08-06T09:04:01-07:00
updated: 2021-08-06T11:02:40-07:00
title: How to disable Master password timeout?
tags: linux;desktop;beta;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433062;
creator: alesak
content:
<p>Since couple of months ago, FF started to ask for master password after 30 minutes of inactivity. I have auto-refresh for some tabs which use Basic Authentication. After 30min those tabs stops refreshing and FF opens multiple (5) dialogs for master password. This secondary layer of security is pretty annoying as I have my computer secured on multiple levels by multiple factors already. I am getting very annoyed by this, is there any way to disable this "feature"?  I have <strong>security.ask_for_password = 0</strong> and <strong>signon.masterPasswordReprompt.timeout_ms = 0</strong> but it keeps asking (now bit less often but still does).   I just want master password entered once when I start the session and keep it open until I quit the browser. </p>


created: 2021-08-06T08:57:42-07:00
updated: 2021-08-06T12:23:20-07:00
title: Mozilla Firefox for PC Bookmarks Bar
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1433076;
creator: jcjanetcoker
content:
<p>The titles on my bookmarks bar have letters that are white and seem to disappear.  See uploaded image. </p>


created: 2021-08-06T08:33:02-07:00
updated: 2021-08-06T12:24:12-07:00
title: AOL sign in
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433033;1433077;
creator: susynawt
content:
<p>I can no longer sign into my AOL account with Firefox.  It works with other browsers but all of a sudden, not Firefox </p>


created: 2021-08-06T08:20:56-07:00
updated: 2021-08-06T08:58:36-07:00
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433036;
creator: torickray
title:
Error playing this content due to DRM issues. Please check if DRM is enabled on your browser. [6007]

content:
<p>After I updated to 90.0.2, I am not able to watch Disney+ Hotstar contents. I had no issue with previous version , and I can watch on Chrome browser without issue. Please tell me how to fix this issue as I don't wanna switch to Chrome just because of this </p>


created: 2021-08-06T08:20:29-07:00
updated: 2021-08-06T12:27:16-07:00
title: retrieving lost bookmarks
tags: windows-7;desktop;bookmarks;firefox-900;firefox-9002;
product: firefox
topic: bookmarks
locale: en-US
answers: 1433078;
creator: kgsasha5
content:
<p>I would like to know how do I retrieve lost bookmarks on my firefox as my bookmarks are no longer available or my tabs on the website. </p>


created: 2021-08-06T07:55:24-07:00
updated: 2021-08-06T08:57:35-07:00
title: Can't install Firefox -- https://support.mozilla.org/en-US/questions/1287376
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1433015;1433020;1433025;1433027;1433035;
creator: morgan18
content:
<p>See the above and below thread.   </p><p><a href="https://support.mozilla.org/en-US/questions/1287376" rel="nofollow">https://support.mozilla.org/en-US/questions/1287376</a> </p><p>The posted "solution" is not a solution and plainly ignored the request. </p><p>Mac OS is not recognizing that Firefox has been installed and thus it will only run once, immediately after installation.  Firefox never appears in the Applications folder.  All subsequent attempts to run firefox simply kick off the installation process. </p><p>This is the dumbest crap I've ever seen though it seems to be par for the course with Macs, which seem to be generally incapacable of functionining properly. </p>


created: 2021-08-06T07:54:04-07:00
updated: 2021-08-06T12:28:23-07:00
title: Standard Life login
tags: mac-os;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1433079;
creator: richardatbl
content:
<p>I have Firefox for IOS on a Mac. Since about 4th August 2021, my login to the Standard Life webpage has failed. It works in Safari. Has there been a recent Firefox update which is incapatible with the Standard Life login? Thanks for any ideas. Richard Goldsmith </p>


created: 2021-08-06T07:01:56-07:00
updated: 2021-08-06T10:23:26-07:00
title: Yahoo mail will not let me in
tags: desktop;other;needsinfo;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
answers: 1433054;
creator: billyruffian
content:
<p>I cannot log in to Yahoo Mail using Firefox on my PC. Iphone works and so does Edge. Every time I get asked to prove I am not a robot and when I pass that I get a message saying "We can't sign you in at the minute. Please try again in a while."  It has been going on for a week or two. I have tried their help page which sometimes comes up in Chinese. Even in English it does not help </p>


created: 2021-08-06T06:52:41-07:00
updated: 2021-08-06T12:54:41-07:00
title: URL not loaded by Firefox
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433081;1433091;
creator: jose_luis_fdez_diaz
content:
<p>Hi, </p><p>Why doesn't Firefox load this URL? </p><p>jlfdiaz@JLFDIAZ10A:/$ curl -I <a href="https://www.easymp3converter.com/youtube-to-mp3/" rel="nofollow">https://www.easymp3converter.com/youtube-to-mp3/</a> HTTP/2 301 date: Fri, 06 Aug 2021 13:47:38 GMT content-type: text/html; charset=iso-8859-1 location: <a href="https://www.easymp3converter.com/youtube-to-mp3/v1/" rel="nofollow">https://www.easymp3converter.com/youtube-to-mp3/v1/</a> cf-cache-status: DYNAMIC expect-ct: max-age=604800, report-uri="<a href="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct" rel="nofollow">https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct</a>" report-to: {"endpoints":[{"url":"https:\/\/<a href="http://a.nel.cloudflare.com" rel="nofollow">a.nel.cloudflare.com</a>\/report\/v3?s=WhOxkdmiVRaNjkXHqW2tia16u%2Fws6Ul6%2FnGaZW7%2BXxTiP3nzlGjWu05Jfm%2FFioQF4QL1zuBITvqUXhneAeJSskfRqAc3AR08dpdWzsrogpXOFxNbL70H1TN6TOW93WiuDOb8yfEuanmV2Jk%3D"}],"group":"cf-nel","max_age":604800} nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800} strict-transport-security: max-age=31536000; includeSubDomains; preload server: cloudflare cf-ray: 67a8b7de3d8637c7-MAD alt-svc: h3-27=":443"; ma=86400, h3-28=":443"; ma=86400, h3-29=":443"; ma=86400, h3=":443"; ma=86400 </p><p><br> Thanks in advance &amp; Regards, Jose Luis. </p>


created: 2021-08-06T06:20:22-07:00
updated: 2021-08-06T12:33:58-07:00
title: The browser does not load the page completely. Leaves in text mode.
tags: desktop;mobile;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433082;
creator: silvercat1
content:
<p>sometimes reloading the page helps. the same problem is observed in the mobile version on the phone. in chrome there is no such problem with the same sites </p>


created: 2021-08-06T05:43:24-07:00
updated: 2021-08-06T16:39:04-07:00
title: re american express
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433085;1433115;1433116;1433117;
creator: mdm54
content:
<p>this is what  i get  when  i open   in IE </p><p>Skip to content </p><p>American ExpressAmerican ExpressAmerican ExpressAmerican ExpressAmerican Express </p><p>The following navigation element is controlled via arrow keys followed by tab My Account Cards Savings &amp; Loans Travel Rewards Business Search Help Log In </p><p>Personal  Business   </p><p>  Personal Cards </p><p>  Savings Accounts </p><p>  Personal Loans </p><p>  Gift Cards </p><p>Offers Carousel uber-eats-pass American Express skyline with hilton hotels  Earn 130,000 Hilton Honors Bonus Points </p><p><br>  And up to $100 in Statement Credits on your new Hilton Honors Business Card. Ends 8/25. Terms Apply.† Explore Now     American Express  Buy Now, Pay Later with Plan It® </p><p><br>  Pace out your payments into monthly installments with a fixed fee and still earn rewards. Terms Apply.  Explore Your Options     Waiting at the gates to leave  See Life From Unexpected Perspectives </p><p><br>  Explore the new Departures, only for American Express Platinum Card® and Centurion® Members. Join Us, Won’t You?     American Express  </p><p>    Lady drinking coffee on her mobile phone.  Savings Accounts  Why not save more with a High Yield Savings Account.  Member FDIC. Terms Apply </p><p>Lady in an office on a laptop  Accounts Payable Automation   Go from due to done with automated payments.  Terms Apply </p><p>American Express Waiting at the gates to leave American Express uber-eats-pass American Express three card art images, platinum, gold and green Lady drinking coffee on her mobile phone. skyline with hilton hotels American Express American Express Platium Business card art American Express Green Business card art More to Explore </p><p>American Express Travel Is Here to Help Visit Now   </p><p>Find the Right Card for Your Business Learn More   </p><p>Account Insights With a Voice Command Enable Now     Places to Use Your Card Check out businesses that accept Amex Explore Now    Free Credit Score Get a detailed TransUnion credit report that helps you stay informed View Now    Start Accepting Amex Get access to 112MM+ Cards Worldwide and competitive pricing opportunities Learn More  About About American Express Investor Relations Careers Site Map Contact Us Amex Mobile App Products &amp; Services Credit Cards Business Credit Cards Corporate Programs Prepaid Cards Savings Accounts &amp; CDs Gift Cards Links You May Like Membership Rewards Free Credit Score &amp; Report CreditSecure Bluebird Accept Amex Cards Refer A Friend Additional Information Credit Intel – Financial Education Center Supplier Diversity Credit 101 Money Management 101 US Newcomers American Express United StatesChange Country Connect with Amex on Facebook Tweet your questions to @AskAmex Connect with Amex on Instagram Connect with Amex on LinkedIn YouTube Terms of Service| Privacy Center| AdChoices| Security Center| Card Agreements| Servicemember Benefits All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Please review.  </p><pre>© 2021 American Express. All rights reserved </pre> <p><br> <em>(removed excessive white space -c)</em> </p>


created: 2021-08-06T05:32:04-07:00
updated: 2021-08-06T08:04:34-07:00
title: when i try to go to america express.com/us or the home page it comes up in a foreign language
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1432997;1433011;1433012;
creator: mdm54
content:
<p>when eer  i try to go to American express home page or   American express  us   it come s up in a foreign language.  yet it  works in Chrome and  edge. I have  my  language settings set for  english in firrefox and on the home page for  American express  i have cleaned cache and cookies but it still come up that way.    it must be something new because  i used to be able to  with out a problem.  i have tried everything do get it back to english  some how it  taked me to the bussines page.  i can not get to my account directly because  i do not  know on the home pahe how to get it back to english.  this is what  i gerAmerican Express KartenvorteileKarten vergleichenBusiness-ExtrasAkzeptanzpartner werden Business Gold Card. </p><pre>   150 Euro Startguthaben 1)    Bis zu 50 Tage Zahlungsziel    1 Jahr beitragsfrei 2) </pre> <p>Jetzt beantragen </p><p>Sie möchten auch privat auf American Express® setzen? Die American Express Gold Card. Unsere Berater sind für Sie da: </p><p>+49 69 5880 780-305 </p><p>Montag bis Freitag 9.00 bis 17.00 Uhr In wenigen Schritten beantragen und Ihr Business vorantreiben. </p><p>Jetzt noch einfacher zur Business Gold Card Jetzt beantragen placeholder Flexibel &amp; unabhängig Schaffen Sie Spielräume für Ihr Unternehmen. </p><pre>   BIS ZU 50 TAGE SPÄTER ZAHLEN    Nutzen Sie die Vorteile eines verlängerten Zahlungsziels für Ihre Liquidität. Ohne zusätzliche Kosten zahlen Sie bis zu 50 Tage später.    EINFACH BEZAHLT, SCHNELL ABGEWICKELT    Keine lange Wartezeit: Um Ihre langlebigen Geschäftsbeziehungen mit Lieferanten zu fördern, wickelt American Express jeden Einsatz Ihrer Karte zeitnah ab.    INDIVIDUELLER VERFÜGUNGSRAHMEN    Bleiben Sie auch bei größeren Ausgaben flexibel. American Express bietet Ihnen individuelle Verfügungsrahmen, zugeschnitten auf Ihren Bedarf. </pre> <p>placeholder Vielfältig &amp; lohnenswert Ihre Punkte. Ihre Entscheidung </p><pre>   Starke Marken und flexible Möglichkeiten um das zu tun, was Sie lieben – mit Membership Rewards®, dem Bonusprogramm von American Express, sammeln Sie bei jeder Zahlung Punkte und haben die Freiheit diese so zu nutzen, wie Sie es wollen.    UNBEGRENZT PUNKTEN    Punkte sammeln jeden Tag, mit jedem Karteneinsatz. Sammeln Sie z.B. bei vielen Tankstellen- und Supermarktketten oder Technologie- und Hardwareanbietern wie Facebook, Google, LinkedIn, Apple, Cyberport oder HP. Sie erhalten pro Euro einen Punkt. Zusatzkarten sammeln automatisch mit. Ihre gesammelten Punkte verfallen nicht und können während Ihrer Mitgliedschaft zeitlich unbegrenzt eingelöst werden.    GRENZENLOS BELOHNEN    Setzen Sie Ihre Punkte für Sachprämien, Reisen, Gutscheine oder Spenden ein. Sogar bereits getätigte Kartentransaktionen können Sie nachträglich mit Ihren Punkten begleichen. </pre> <p>placeholder Persönlich &amp; einfach Zählen Sie rund um die Uhr auf unseren Service. </p><pre>   IMMER ERREICHBAR, ALLES IM BLICK    Der telefonische 24-Stunden-Service berät Sie jederzeit persönlich und mit Ihrem Online-Kartenkonto sowie der American Express® App haben Sie Ihre Transaktionen immer in Echtzeit im Blick.    MEHR SICHERHEIT BEIM ONLINE-SHOPPING    Mit American Express SafeKey® genießen Sie bei vielen Online-Einkäufen, einfach und ohne separater Anmeldung, mit Hilfe neuester Technik zusätzlichen Schutz.    MEHR FLEXIBILÄT UND FREIHEIT    Dank der Zusatzkarten für Ihre Mitarbeiter können Sie getrost Verantwortung abgeben. Die Zügel behalten Sie fest in der Hand. So entlasten Sie sich persönlich, denn Ihre Mitarbeiter können eigenverantwortlich zahlen. </pre> <p>placeholder Modern &amp; zeitgemäß Arbeiten Sie mit allem, was heute möglich ist. </p><pre>   KONTAKTLOS BEZAHLEN    Wer immer alle Hände voll zu tun hat, bezahlt am besten kontaktlos – bereits an über 215.000 Terminals in Deutschland.    MOBIL MIT APPLE PAY    Bezahlen, wie es zeitgemäß ist: mit modernen Funktionen wie Apple Pay und Ihrem iPhone oder Ihrer Apple Watch in vielen Geschäften einfach, schnell und mobil.    MIT EINER APP ALLES UNTER KONTROLLE    Wer stets den Überblick behalten will, verwaltet Kontodaten, Kontobewegungen und Membership Rewards® Punkte am leichtesten mobil mit der Amex App. Jederzeit, überall und noch bequemer dank Push-Benachrichtigungen zu Ihren Transaktionen. </pre> <p>placeholder Sicher &amp; unbesorgt Verlassen Sie sich auf eine umfassende Absicherung. </p><pre>   Ein vielseitiges Versicherungspaket schützt Sie im täglichen Geschäft und unterwegs.5)    Reisekomfort-Versicherung    Verkehrsmittel-Unfallversicherung    Auslandsreise-Krankenversicherung    Mietwagenkasko-Versicherung und Kfz-Schutzbrief    Global Assist® (Weltweiter Hilfs- und Informationsdienst) </pre> <pre>   Flexibel &amp;     unabhängig </pre> <pre>   Vielfältig &amp;     lohnenswert </pre> <pre>   Persönlich &amp;     einfach </pre> <pre>   Modern &amp;     zeitgemäß </pre> <pre>   Sicher &amp;     unbesorgt </pre> <p>100 Euro DELL Technologies Guthaben. </p><p>Upgrade für Ihre Technologie. Aufschwung für Ihr Business. Als Business Gold Card Inhaber erhalten Sie bis zu 100 Euro Dell Technologies Guthaben jährlich – mit je 50 Euro gleichmäßig verteilt über die Jahreshälften von Anfang Januar bis Ende Juni und von Anfang Juli bis Ende Dezember. Die Business Gold Card. </p><p>Bis zu 50 Tage Liquiditätsvorteil Die Business Platinum Card. </p><p>Bis zu 58 Tage Liquiditätsvorteil Ihr Spielraum mit der Business Gold Card </p><pre>   Verlängertes Zahlungsziel von 20 Tagen nach Erhalt Ihrer Rechnung    Bis zu 99 Zusatzkarten für Ihre Mitarbeiter    1 Jahr beitragsfrei, danach nur 140 Euro p.a.2) </pre> <p>Tag 1-29 </p><p>Einzelne Einkäufe Tag 30 </p><p>Sammelrechnung Tag 50 </p><p>Abbuchung Business Gold Card Tag 58 </p><p>Abbuchung Business Platinum Card </p><p>Jetzt beantragen </p><p><br> </p><p>In nur 3 Schritten zur Business Gold Card. Gold CardGold Card 01 </p><p>Karte schnell online beantragen 02 </p><p>Kostenfrei über Video Ident oder Post Ident legitimieren 03 </p><p>Karte erhalten, freischalten und einsetzen Jetzt beantragen Voll im Trend. American Express akzeptieren. </p><pre>   Umsatz und Kundenzufriedenheit steigern    Schnelles, sicheres Bezahlen online und vor Ort    Faire Konditionen, Marketing-Möglichkeiten inklusive </pre> <p>Jetzt in nur 5 Minuten Kartenakzeptanz beantragen und von den Vorteilen als Akzeptanzpartner profitieren. Mehr erfahren Ihre American Express Business-Extras Business Trends &amp; Insights </p><p>Das American Express Online-Magazin bietet regelmäßig spannende Infos zu Wachstum und Unternehmensführung. Entdecken Sie inspirierende News und Insights zu aktuellen Trends und viele weitere hilfreiche Themen für Ihr Geschäft. B4B Marketplace </p><p>Der B4B Marketplace verschafft American Express Karteninhabern einen Überblick über die große Vielfalt an Business-Akzeptanzpartnern und ebnet den Weg für neue Geschäftsbeziehungen. Online- Reise-Service </p><p>Vom spontanen Business-Trip bis hin zur aufregenden Abenteuer-Reise – American Express Karteninhaber genießen eine ganze Welt an Erlebnissen zu attraktiven Sonderkonditionen. Ob Flug, Hotel oder Mietwagen: Mit dem American Express Online Reise-Service sind Ihre Möglichkeiten nahezu grenzenlos. Online- Kartenkonto </p><p>Mit dem Online-Kartenkonto haben Sie überall Zugriff auf Monatsabrechnungen, aktuelle Umsätze, Ihre PIN und viele weitere Services. Aktivieren Sie z.B. die SMS-Benachrichtigungen zu Transaktionen oder Kontostand, um nichts zu verpassen. Amex Offers </p><p>Zusätzliche Nachlässe, Gutschriften und ExtraPunkte bei regelmäßig wechselnden Partnern genießen Karteninhaber mit Amex Offers. Einfach in der Amex App oder im Online-Kartenkonto auswählen, aktivieren und sparen. </p><p>Website-Regeln Warenzeichen Warnhinweise Datenschutz Impressum </p><p>1) Nach Kartenerhalt und Belastungen von mindestens 5.000 Euro (unter Ausschluss von Bargeldauszahlungen und nach Abzug von etwaigen Gutschriften von Vertragspartnern) innerhalb der ersten 3 Monate mit Ihrer Karte erhalten Sie eine Gutschrift in Höhe von 150 Euro auf Ihr Kartenkonto. Die Gutschrift erfolgt nach Ablauf der ersten 3 Monate mit der nächstmöglichen Abrechnung. Anspruch auf die Gutschrift haben nur Antragsteller, die innerhalb der letzten 18 Monate nicht als Hauptkarteninhaber einer deutschen American Express Karte registriert waren. Die Gutschrift kann nicht ausgezahlt werden, sondern kann nur mit weiteren Kartenbelastungen verrechnet werden. </p><p>2) Kartenentgelte (jährliche Abbuchung): American Express Business Gold Card: Hauptkarte 140 Euro, Zusatzkarte 40 Euro, jeweils beitragsfrei im 1. Jahr. American Express Business Platinum Card: Komplettpaket 700 Euro. </p><p>3) Nach Kartenerhalt und Belastungen von mindestens 20.000 Euro (unter Ausschluss von Bargeldbezahlungen, der Jahresgebühr und nach Abzug von etwaigen Gutschriften von Vertragspartnern) innerhalb der ersten 4 Monate mit Ihrer Business Platinum Hauptkarte und den zugehörigen Business Zusatzkarten und einer einwandfreien Kontoführung (u.a. kein Zahlungsverzug), erhalten Sie eine Gutschrift in Höhe von 500 Euro auf Ihr Kartenkonto. Die Gutschrift erfolgt nach dem Ablauf der ersten 4 Monate mit der nächstmöglichen Abrechnung. Anspruch auf die Gutschrift haben nur Antragsteller, die innerhalb der letzten 18 Monate nicht als Hauptkarteninhaber einer deutschen American Express Business Platinum Card registriert waren. Die Gutschrift kann nicht ausgezahlt werden, sondern kann nur mit weiteren Kartenbelastungen verrechnet werden. </p><p>4) Einlösbar bei American Express Reisen. Weitere Informationen, Bedingungen und Einschränkungen finden Sie hier. </p><p>5) Die Reisekomfort-Versicherung ist abhängig vom Einsatz der Karte. 6) Mehr Informationen, Bedingungen und Anmeldung mit den Zugangsdaten Ihres Online-Kartenkontos finden Sie hier. </p><p>Alle Details zu den Leistungen und Versicherungen finden Sie hier: Business Gold Card, Business Platinum Card </p><p>Copyright © 2021 American Express Company. American Express Europe S.A. (Germany branch), Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Registergericht Frankfurt am Main, HRB 112342. Alle Rechte vobehalten. Es gelten die Bedingungen der American Express Website-Regeln und -Bestimmungen. American Express Background Close Modal Button </p><p>DropDown </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 DropDown </p><p><br>	 </p><p><br>	 </p><p><br>	 DropDown </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 DropDown </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 </p><p><br>	 DropDown </p>


created: 2021-08-06T05:26:59-07:00
updated: 2021-08-06T05:59:35-07:00
title: Bootstrap Carousel Slide Show not working in Firefox
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: faltumail83
content:
<p>Dear Experts, </p><p>I am using Bootstrap-5 Carousel Slide Show to run website banner. This Bootstrap-5 Carousel Slide Show is working fine in Google Chrome but not in Firefox, It is showing blank page (Blank Area of Banner slide). My Firefox browser version is - 90.0.2 (64-bit). But if i inspect the code, there slide code is rotating, that shows that banner slide is moving, only visibility problem is there or we can say that Browser compatibility issue. </p><p>I am already using bootstrap-5 css file of template - bootstrap.min.css and Bootstrap Bundle with Popper file - bootstrap.bundle.min.js </p><p>I have attached snap shot of both browser (Firefox and Chrome) to view it. </p><p><br> Please suggest how to resolve it. </p><p>Thanks </p>


created: 2021-08-06T04:45:59-07:00
updated: 2021-08-06T04:45:59-07:00
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: es
creator: josemiguel.21
title:
¿Como desvincular un sitio de un contenedor Multi-Account Containers sin vincularlo necesariamente a otro contenedor?

content:
<p>Eso, por error vinculé, o se me han vinculados algunos sitios a un contenedor específico, cuando en realidad no quiero que estén vinculados a algún contenedor. ¿Cómo puedo desvincular un sin vincularlo necesariamente a otro contenedor? </p>


created: 2021-08-06T04:31:39-07:00
updated: 2021-08-06T04:52:32-07:00
title: Firefox Fejlesztés javaslat
tags: desktop;other;
product: firefox
topic: other
locale: hu
answers: 1432986;
creator: 1991badam
content:
<p>Fő oka leg részem ről a firefox hanyagolásának Chrome Google Fordító gyorsabban könnyebben használható hisz a jobb klikkbe van integrálva az oldal fordítás. </p><p>Továbbá könnyebb az előzményeket könyvjelzőket telefon és gép közt szinkronizálni hisz a Google Clude gyors. </p><p>Ha ezt a két kényelmi dolgot javítják a Firefoxban még vissza térhet. </p><p>Fordítás Szinkronizálás Kettős hitelesítés. </p><p>Véleményem lehet vele vitatkozni de ezek a fő eltérések. </p><p><a href="https://pcworld.hu/pcwpro/rohamosan-vesziti-a-felhasznalokat-a-mozilla-firefox-es-ezzel-mi-is-veszithetunk-297841.html?fbclid=IwAR0XoFd_oTnzMoowuYonKD3E1fZq_ipKagz0xNDkagtPgjkaE4lgnQtVLEk" rel="nofollow">https://pcworld.hu/pcwpro/rohamosan-vesziti-a-felhasznalokat-a-mozilla-firefox-es-ezzel-mi-is-veszithetunk-297841.html?fbclid=IwAR0XoFd_oTnzMoowuYonKD3E1fZq_ipKagz0xNDkagtPgjkaE4lgnQtVLEk</a> </p>


created: 2021-08-06T04:09:15-07:00
updated: 2021-08-06T16:18:31-07:00
title: REQUEST TO REMOVE AUTHY LOCAL 2FA FROM OWN FIREFOX ACCOUNT BECAUSE OF 2FA LOCAL DELETE
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433053;
creator: awais.tp.2021
content:
<p>DEAR SUPPORT </p><p>I HAVE MY MEGA DRIVE PASSWORD STORED IN MY FIREFOX ACCOUNT ... @protonmail.com WHICH I PROTECTED BY 2FA USING AUTHY.  </p><p>AUTHY DIDN'T INFORM ME THAT MY SECURITY TOKENS WERE STORED LOCALLY ON MY WINDOWS INSTALLATION AND WERE NOT ONLINE WITH PHONE NUMBER + EMAIL LINKED AS IT IS NORMAL PRACTICE . </p><p>I AM UNABLE TO GET THAT TOKEN BACK SINCE MY OLD SSD HAS WORN OUT AND WINDOWS DELETED. </p><p>I HAVE EVIDENCE OF OWNERSHIP OF MY FIREFOX ACCOUNT.  </p><p>(YOU CAN SEND ME VERIFICATION E-MAIL AT ... @protonmail.com) </p><p>I ONLY NEED MY MEGA DRIVE PASSWORD SINCE IT CONTAINS MY FIELD WORKED EXCEL FILE DATA WHICH I WILL HAVE TO RE-WORK IF FILE NOT RETRIEVED. </p><p>PLEASE REMOVE AUTHY 2FA CONDITION FROM MY MENTIONED FIREFOX ACCOUNT SINCE IT WAS LOCAL WINDOWS BOUND AND HAS NO LOGICAL EXISTENCE ANYMORE AS AUTHY SUPPORT HAS E-MAILED ME. </p><p>I SHALL REMAIL THANKFUL TO YOU. </p><p>REGARDS AWAIS C++ CERTIFIED MECHANICAL ENGINEER SUPPORT ENGR. </p>


created: 2021-08-06T03:53:05-07:00
updated: 2021-08-06T03:53:05-07:00
title: How to select camera?
tags: linux;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: gdukai.laptop
content:
<p>On Firefox 90 on Ubuntu 20.04, when a site asks for camera and microphone permissions, it’s not possible to select any device anymore. It just shows the default camera and the default microphone. </p><p>Earlier Firefox releases used to show a selection list for the camera and also another one for the microphone. </p><p>My default camera is the one built into the laptop and I would like to use an external one that has adequate picture quality. </p><p>Can you please help selecting a camera with the new Firefox? </p>


created: 2021-08-06T02:59:35-07:00
updated: 2021-08-06T02:59:35-07:00
title: Installing Firefox on MPB
tags: firefox;mac-os-x-10136;
product: firefox
topic: bookmarks
locale: en-US
creator: bjorn.thundal
content:
<p>Having installed Firefox on my MPB it functions well and I want to kept. However, every time I close my computer I have to reinstall my Firefox. Is that normal? The Firefox is in downloaded files and not difficult to find, but every time I want to use it I have to reinstall./ Björn </p>


created: 2021-08-06T02:45:52-07:00
updated: 2021-08-06T02:45:52-07:00
title: Set "dom.event.clipboardevents.enabled" = False, with exception for a website
tags: linux;desktop;privacy-and-security_1;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
creator: snooober
content:
<p>I would like to not allow websites to read my clipboard, except for making an exception for certain websites. Is there a method to do this? (Possibly via multi-account containers) </p>


created: 2021-08-06T01:54:04-07:00
updated: 2021-08-06T08:26:40-07:00
title: need feature to not store history in address bar and allow deleting of this history.
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1432996;1433013;1433023;
creator: cjparktowers
content:
<p>I have my browser set to extreme privacy.   And I find that you compromised that privacy by doing the one thing you should never have done.  </p><p>you went and added  "history" to the freaking address bar.         </p><p>HELLO I HAVE <em><strong>"DO NOT SAVE HISTORY OF BROWSING"</strong></em> SETTING SELECTED!!!!!!! </p><p>your freaking address bar history is completely bypassing that security privacy setting.  by relocating the history to the FREAKING ADDRESS BAR!!!! </p><p>My laptop is ALWAYS in public place and I DO NOT WANT ANY DATA TO FALL IN TO WRONG HANDS INCLUDING BROWSING HISTORY THAT CAN BE TAKEN OUT OF CONTEXT AND USED MALICIOUSLY AGAINST YOU!! </p><p>So how the hell do I stop this feature and keep it from recording my FREAKING BROWSING HISTORY. IT COMPLETELY BYPASSES PRIVATE BROWSING MODE.  </p><p>well crap looks like removed private mode feature as well </p><p>Along with this setting being selected "Delete cookies and site data when Firefox is closed"   AKA delete the freaking history regardless to where it is. </p><p>Also firefox is set to <em><strong>never remember history</strong></em> THIS MUST INCLUDE THE FREAKING ADDRESS BAR OR THE FEATURE IS USELESS!!!!!       because the address bar recall is the freaking history THAT IS BEING RECORDED AND STORED AGAINST USER SETTINGS AND WISHES COMPRIMISING THEIR PRIVACY AND SECURITY!!! </p>


created: 2021-08-06T01:23:50-07:00
updated: 2021-08-06T12:48:13-07:00
title: Prefilled logon/password
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1432951;1433043;1433050;1433089;
creator: jswartz1
content:
<p>I am using Firefox 90.0.2 on a Windows 10 system.  I have installed a program called ESET which provides additional security when doing online banking.  I have changed my password recently for one bank.  I have deleted the old password and logon from under the Settings tab, Privacy &amp; Security, and have created a new setting with the new password.  However, when I attempt to log on to that bank's website, ESET opens a new Firefox browser window and uses the old password. Even when I try to edit that under Settings in the new browser window, it isn't saved.  ESET says it is a Firefox problem.  Any suggestions how to fix this? </p>


created: 2021-08-05T23:42:06-07:00
updated: 2021-08-06T05:34:34-07:00
title: Seperate accounts for work / private email issue
tags: desktop;sync;windows-10;firefox-900;
product: firefox
topic: sync
locale: en-US
answers: 1432953;1432957;1432993;1432995;1432998;
creator: mwolfger
content:
<p>Hi team! I´ve been using my private account also as an office account for my work laptop for over 1.5 years now. Now I wanted to split these things and create a second account via following routine: </p><p>primary account was mp.*§$%@gmail.com I added my office email as secondary email: mwo*"§$@company.com I changed secondary to primary email and deleted the mp.*§$%@gmail.com from the account </p><p>Now i wanted to create a new account with mp.*§$%@gmail.com for my private things but I only get the login screen to type in my password, so there is no chance to create a new one with my private email. </p><p>Could you please give me any hints on this? </p><p>Thanks in advance! </p><p>PS: yesy the private email with smth like "+firefox" would work, but I want to keep things clean and memorable. </p>


created: 2021-08-05T22:52:02-07:00
updated: 2021-08-06T01:51:41-07:00
title: Web sites with calendars show incorrect date
tags: desktop;tips;windows-10;firefox-900;
product: firefox
topic: tips
locale: en-US
answers: 1432936;1432952;
creator: ruscitto
content:
<p>Most times I access a web site with calendars (e.g. when trying to book travel) the calendar(s) that appear show the correct day and date but when I click on the desired date it populates the field with an incorrect date. </p><p>For example I will choose Thursday 22 April 2021 from the calendar but when I click on that date to populate the travel date it will show as Thursday 20 April 2021. This problem happens on most of the sites where a pop-up calendar displays and more often than not an incorrect date appears when I exit the calendar. </p>


created: 2021-08-05T20:41:33-07:00
updated: 2021-08-06T01:56:34-07:00
title: I keep getting "Unable to connect" error despite BEING connected
tags: mac-os;desktop;fix-problems;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1432955;
creator: gwencreighton
content:
<p>Started today, I click on links, bookmarks or type in a URL and I get the <strong>Unable to connect</strong> page. Sometimes if I refresh a number of times it loads, sometimes not. Other websites will connect, opening the same address in Chrome works with no issues. My internet is connected and working fine this is something going on with Firefox. Not sure what or how as I haven't changed settings at all either. </p>


created: 2021-08-05T17:39:29-07:00
updated: 2021-08-06T13:05:22-07:00
title: Website problem with citi.com, asked for multiple logins
tags: desktop;websites;windows-10;firefox-900;firefox-9002;
product: firefox
topic: websites
locale: en-US
answers: 1433061;1433069;1433074;1433088;1433094;
creator: eberger5
content:
<p>I am having a new problem with &lt; <a href="https://www.citi.com/" rel="nofollow">https://www.citi.com/</a> &gt; I have used this website for years with Ffox with noo problem.  What I experience now is that I can login and use it just fine, i.e. access any of its links, except if I try to use the Virtual Credit Card (VCC) feature.  To use that feature you login, select VCC, which takes you to a new page, on which you launch a popup that generates the VC.  My issue is that I login, select he VCC page, but instead it takes me back to the main screen to login again.  This circular problem can continue as many times as I try it.  Below I list my equipment and trouble shooting steps. </p><p>I am using a win10 PC running 21H1 and the current version of FFox.  I have a Malwarebytes Browser Guard installed (MB). </p><p>1.  I tried the login on my Surface GO running win10 Home Edition and no MB installed.  It worked fine. 2.  I tried to login with Chrome and Edge on my PC, neither with the MB browser guard, and they work fine. 3.  I have had the MB installed for quite some time and the Citi site always worked fine.  Nevertheless I disabled it.  That made no difference. 4.  Next I clicked the FFox shield and disabled the Enhance Tracking protection.  No difference. 5.  I deleted all cookies and cache info related to citi, amounting to 10 entries.  That made no difference. 6.  I deleted all cookies and cache totally.  Now I was able to log in and go to the VCC page.   7.  I closed out of the citi site and tried to re login.  The problem reappeared. 8.  I deleted all cookies and cache yet again, closed FFox, launched it again, tried the Citi site and it worked fine. 9.  I logged out of citi, tried to log in again, and once more it did not work. </p><p>Any ideas? </p>


created: 2021-08-05T17:15:28-07:00
updated: 2021-08-05T17:22:46-07:00
title: Save Page spuriously 'fails' in v80..v90, not in v59. (Example data included)
tags: windows-7;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1432916;
creator: pr_741852369
content:
<p>As already reported by numerous people, the newer versions of FF sometimes don't save some web pages properly to local disk for later offline use. </p><p>FF v59.0.1 did not have this problem, which started when I upgraded from v59.0.1 to v80.  v90.0.2 still has this problem. </p><p>The problem occurs with many web pages, but not all.  e.g. I don't have this problem saving pages from <a href="http://support.mozilla.org" rel="nofollow">support.mozilla.org</a>, but I do with many News sites, and others such as the example below: </p><p>Example (this was all done within 3 minutes, and is repeatable): Web page: <a href="https://www.daz3d.com/dforce-summer-chic-suit-for-genesis-8-females" rel="nofollow">A page in the store at DAZ3D</a>  File &gt; Save as... </p><pre> <strong>Case #1</strong>: FF v59.0.1    No failure is signalled, the page saves OK, and can later be loaded from local disk as expected when offline.  <strong>Case #2</strong>: FF v90.0.2    The download icon in the toolbar has a yellow triangle, and when clicked it displays a status panel saying that the download "Failed", and offering to "Retry download".      <strong>Case #2a</strong>: If I do <strong>NOT</strong> click the "Retry download" icon, and just terminate FF, disconnect from the internet, then restart FF and load the page offline, all is OK as per Case #1 above.      <strong>Case #2b</strong>: If I <strong>DO</strong> click the "Retry download" icon, then FF retries, says "Completed", and clears the yellow triangle from the icon.  <strong>BUT</strong> the saved page does not display correctly when offline, <strong>because in the saved .htm all the references to image files, .css files, .js files, etc. are to the original web URLs, not to the local &lt;Page&gt;_files/*.* files</strong> (which do exist). </pre> <p>An example of the corresponding lines in the 3 saved .htm files:  Case #1: &lt;link rel="stylesheet" href="dForce%20Summer%20Chic%20Suit%20for%20Genesis%208%20Female(s)%20%20%20Daz%203D_files/design-b24fd175375034500aabab482fb3a1a3.css" about="0"&gt; Case #2a: &lt;link rel="stylesheet"  ref="dForce%20Summer%20Chic%20Suit%20for%20Genesis%208%20Female(s)%20Daz%203D_files/design-b24fd175375034500aabab482fb3a1a3.css" about="0"&gt; Case #2b: &lt;link rel="stylesheet" href="/groups/design-b24fd175375034500aabab482fb3a1a3.css" about="0"&gt; </p><p>In Case #2b, the string "_files/" occurs nowhere in the .htm file. </p><p>Another example of differences between the saved .htm files - these are the last lines before the &lt;/body&gt; token: Case #2a: &lt;script async="" src="dForce%20Summer%20Chic%20Suit%20for%20Genesis%208%20Female(s)%20Daz%203D_files/persist.js"&gt;&lt;/script&gt;&lt;script async="" src="dForce%20Summer%20Chic%20Suit%20for%20Genesis%208%20Female(s)%20Daz%203D_files/check.js"&gt;&lt;/script&gt; Case #2b: &lt;script defer src="<a href="https://static.cloudflareinsights.com/beacon.min.js" rel="nofollow">https://static.cloudflareinsights.com/beacon.min.js</a>" data-cf-beacon='{"rayId":"67a32d66eefdfb88","token":"90626adc84c24536bed8adeb58ff8fdb","version":"2021.7.0","si":10}'&gt;&lt;/script&gt; </p><p>The Case#2a .htm file does not refer to "beacon.min.js" at all. The Case #2B .htm files does not refer to "persist.js" or "check.js" at all. (Maybe the problem occurs only on CloudFlare-based sites?) </p><p>I hope Firefox can fix this soon.  TIA. </p>


created: 2021-08-07T16:09:27-07:00
updated: 2021-08-07T16:09:27-07:00
title: unable to access my account after log in just keep being redirecterd
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: lrnlnxjo
content:
<p><strong>bold text</strong>Every link to my account redirects me to a support page mozilla all of my report abuse links have dissappeared </p>


created: 2021-08-07T15:34:52-07:00
updated: 2021-08-07T15:36:20-07:00
title: Mozilla Default Folder Defies Cleaning
tags: windows-7;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433335;
creator: JoeJupa
content:
<p>It is the folder in this location:  </p><p>C:\Users\Gape\AppData\Roaming\Mozilla\Firefox\Profiles\pz3ou89d.default-release-1\storage\default (see attached screenshot) </p><p>I have identified all locations of parasitic files I pick up while browsing and written MS-DOS code to clean those locations via a batch file.  It's a lot more junk than the novice may think... </p><p>Some of the junk folders at the location cited begin with the preamble "https+++".  Without the Deltree command any longer I have not found a way to delete those files with DOS code.  Rmdir does not have the functionality to do wildcard deletes of folders.  </p><p>I know the other folders in the location are for the extensions I have installed and I need those left alone. </p><p>Can I stop those "https+++" folders from even being spooled to my disk when I browse ?  Short of that -- any idea how to kill them with code ? </p>


created: 2021-08-07T15:02:27-07:00
updated: 2021-08-07T15:39:51-07:00
title: Authentications problems on Amazon with Firefox 90.0.2 for Linux
tags: linux;desktop;other;fedora;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433336;
creator: john.mohr
content:
<p>Greetings I use Firefox on Fedora 34 Linux.  This is a good quality desktop system, less than a year old.   This is my daily driver but I also have a laptop running windows 10 and Firefox. </p><p>A couple weeks ago I did a normal system update which included Firefox version 90.0.2.  Since that update I have been unable to access my account on Amazon.  I can bring up the Amazon web page and I can login as myself.  The problem is that I can't put anything in my cart.  I get an error page that says "Sorry something went wrong on our end."  In the browser console I see an error, "HTTP/2 503 Service Unavailable".  I can sometimes view my cart, but most often I can't.  Also, when I click on my account information, I get another error page that says, "Sorry we couldn't find that page."  The browser console shows a number of "503 Service Unavailable errors", but the last line shows this error (in it's entirety).  "GET <a href="https://www.amazon.com/gp/css/homepage.html?ref_=nav_AccountFlyout_ya" rel="nofollow">https://www.amazon.com/gp/css/homepage.html?ref_=nav_AccountFlyout_ya</a>    [HTTP/2 404 Forbidden 215ms].  So, basically I can browse products, but I can't order anything or change any of my account information using Firefox. </p><p>So, even though I am logged in, I am being denied access to my account information, including ordering. </p><p>These are the things I tried to mitigate the probem. </p><p>Cleared browser cache Cleared all cookies and data for Amazon Tried different security settings Reverted to all default settings for browser Removed Firefox with the dnf utility and deleted all residual Firefox directories that I could find, including in my home directory Reinstalled Firefox 90.0.2 from Fedora 34 repository </p><p>The same problem persists.  I get exactly the same behavior. There is no problem using Chrome on the same Linux machine.  This is my workaround. There is no problem using Firefox 90.0.2 on my Windows 10 laptop. I only see the problem in Firefox on my Linux desktop which is less than a year old and gives me no other problems what-so-ever. </p><p>So far I have not found this or a similar problem on any other website, only Amazon. </p><p>I added a screenshot of the last entries in my browser console log which may or may not help. </p><p>Thanks for listening. </p>


created: 2021-08-07T14:46:56-07:00
updated: 2021-08-07T14:46:56-07:00
title: Firefox displays offline page correctly for a few seconds, then replaces it with error page
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: barryjoneswhat
content:
<p>I have installed the latest edition of Mozilla Firefox, yet when i choose "work ofline" and click the link of a saved webpage, it properly displays that page for a few seconds, but then replaces it with the following error message: </p> <hr> <p>Server not found Firefox can’t find the server at c. </p><pre>   Check the address for typing errors such as <a href="http://ww.example.com" rel="nofollow">ww.example.com</a> instead of <a href="http://www.example.com" rel="nofollow">www.example.com</a>    If you are unable to load any pages, check your computer’s network connection.    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. </pre> <hr> <p>This is true for all the other browsers I use such as Google Chrome and Edge. </p><p>It's also what happens when I click "work offline" from Firefox's menu options.  Nothing improves even after I allow Windows 10 to install all updates it wants to install. </p><p>What's pathetic is that Internet Explorer 11.0 properly displays the page and allows me to navigate its links offline.  So it seems certain that it is due to a flaw in the upgrades and updates, that Firefox has lost its ability to do what's right :)  Thanks for any help </p>


created: 2021-08-07T14:22:01-07:00
updated: 2021-08-07T15:18:42-07:00
title: Ubuntu 18.04.5 - tab flickering when I refresh or loading website
tags: linux;desktop;tabs;firefox-900;
product: firefox
topic: tabs
locale: en-US
answers: 1433326;1433331;
creator: peterek355
content:
<p>Dear Mozilla Support, </p><p>After some update (I think from 89.0.0 version of Mozilla Firefox - this version with new looks of tabs) I notice flickering on the tab when I loading website or refresh website. This looks very strange. Like I said I dindn't notice any issue with flickering on previous Mozilla Firefox versions. Only with these new versions with new look of the tabs. I didn't remember if it was 89.0.0 version or 90.0.0 version. I don't know if it is problem with the machine but I didn't notice this issue on another computer with 90.0.2 Firefox version but with Windows 10 OS. I also noticed this issue with Firefox 90.0.0.2 with Windows 7 OS on another computer so I don't know if this is problem with two computers or Firefox itself. Can you help me? </p><p>Yours faithfully, Piotr </p>


created: 2021-08-07T13:09:00-07:00
updated: 2021-08-07T13:46:21-07:00
title: 4 days ago I posted my problem with version 90.0.2 on Windows 7 64 bit
tags: windows-7;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433322;
creator: vint.dmac
content:
<p>I've received 0 responses from 4 days ago when I posted that since the update to 90.0.2 there are portions of the home page and web pages that block out periodically.  I ran Firefox in safe mode and the problem disappeared, I performed a refresh of Firefox and restarted my machine.  The blocking or as one other person described it as shadowing still happens but not as bad.  I wasn't having any problems with the 2 previous versions at all so I would like to know if something is going to be done about this?  Is anyone else having the same problem as I am.  I haven't any extensions running, I turned off hardware acceleration so what else can I do?  </p><p>V </p>


created: 2021-08-07T12:27:38-07:00
updated: 2021-08-07T13:09:59-07:00
title: My browsing history is always blank on my Mac but not on my PC. I could not figure out why.
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433318;
creator: tuanmd
content:
<p>I noticed the blank history at least a year ago. I never clear history or do any private browsing. I've just checked my laptop PC and see what it should look like. On my Mac, the History is right above Download, there is no &gt; to expand it. The Firefox browser on both computers are up to date 90.0.2 . I leave my desktop Mac mini on for weeks without restart. Today, I really need to search my browsing history, so I try to find what setting could cause my browsing history to stay blank. Please help. </p>


created: 2021-08-07T12:26:54-07:00
updated: 2021-08-07T13:09:35-07:00
title: mozilla menu problem
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
answers: 1433317;
creator: marshall.mutambudzi
content:
<p>mozilla menu problem </p><p>I am trying to use the context menu but they are not working. </p><p>I right click a link and the elongated menu comes out but clicking an option it does nothing. </p><p>Please assist. </p>


created: 2021-08-07T11:21:11-07:00
updated: 2021-08-07T13:13:29-07:00
title: Error messages
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433301;1433319;
creator: californiabruce1
content:
<p>I keep getting error messages in a  pop-up at the bottom left of the Firefox window that says that the internet connection is "lost" and a few seconds later another pop up appears that says the connection is "restored." Firefox is unresponsive during the interval but the Windows 10 OS does not indicate any change in my internet connection during this period. What is going on? </p>


created: 2021-08-07T11:10:24-07:00
updated: 2021-08-07T11:10:24-07:00
title: account bloccato per sync
tags: desktop;sync;windows-10;firefox-900;
product: firefox
topic: sync
locale: it
creator: morpheus1783
content:
<p>per favore ho account bloccato per sincronizzazione,ma nel support sono entrato con il mio account è stranissimo e non riesco a sincronizzare segnalibri perchè i messaggi tornano indietro dalla mia mail collegata... help help help </p>


created: 2021-08-07T10:57:04-07:00
updated: 2021-08-07T11:25:00-07:00
title: Notifications Nags Getting Out of Conrol
tags: windows-7;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433294;1433297;1433299;
creator: JoeJupa
content:
<p>Question about Allow/Disallow Notifications nags.  First, why not even ONE answer on ending upgrade nags ? </p><p>&lt;sound of crickets&gt;  Guess I finally stumped the unpaid volunteers... </p><p>Notification nags.  Need to completely banished from my universe.  Every site in question, every time I load the page again -- notification nags.  Nags are beginning to be an issue with follow-on releases and 'improvements' to FF. </p>


created: 2021-08-07T10:23:37-07:00
updated: 2021-08-07T12:38:10-07:00
title: connection
tags: mac-os;desktop;websites;firefox-780;
product: firefox
topic: websites
locale: en-US
answers: 1433304;1433310;1433311;
creator: meunim1
content:
<p>I am no longer able to connect to my tangerine bank account with Firefox. I have no problem with Safari. I cleared the cache and deleted the cookies, to no avail. i have iMac with  Macos 10.15.7 and Firefox <s>70.22</s> 78.12.0 </p>


created: 2021-08-07T09:37:33-07:00
updated: 2021-08-07T10:06:17-07:00
title: automatically signing out of google accounts after closing Firefox
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433282;
creator: who29ami
content:
<p>when i close Firefox, i sign out of all google accounts, So if i open Firefox again,i have to sign in to my google account again, i want to stop this, how can i stay signed in even after closing Firefox? </p>


created: 2021-08-07T07:56:02-07:00
updated: 2021-08-07T14:06:06-07:00
title: Adjusting font size on desktop
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433323;
creator: sgary44
content:
<p>Just got a new Acer 242y 23.8" monitor for my old MacBook with a broken screen. Connect to it with an HDMI cable. Can't figure out why the items in the Apple Toolbar appear smaller Same with everything in the Browser. Also, whereas the Apple Toolbar remained onscreen before, now i have to move the cursor to the top of the page to access it, then it recedes. I've gone to Appoearances &amp; Language in Settings and changed the font size, but to no effect. What be up? Thanks in advance for the help!! </p>


created: 2021-08-07T05:57:40-07:00
updated: 2021-08-07T13:45:21-07:00
title: Address bar change
tags: windows-7;desktop;beta;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1433240;1433271;1433321;
creator: biremaw736
content:
<p>Hi, in an update recently my address bar has changed to show my search history or similar named things instead of just the website itself, how can I change this back </p><p>Also the search bar on the right increased in size or no reason, how can i fix this. </p>


created: 2021-08-07T05:22:41-07:00
updated: 2021-08-07T14:51:22-07:00
title: How do it remove "clickserve.dartsearch.net" from my searches?
tags: desktop;privacy-and-security_1;windows-8;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433329;
creator: jkington
content:
<p>The above Malware has attached itself to my browser and is blocking many of my searches!  Times out and falure to connect messages keep popping up on my screen :( </p><p>How do I get reliable advice on how to remove it? </p><p>I do not wish to purchase additonal software I alread use Malwarebytes, Spybot S&amp;D, ccleaner and laso the Firfox promise of 100% security :( </p><p>None of these are addressing my problem as they cannot find it which really puzzles me!! </p><p>It is another Microsoft hidden gem as this has only started since a recent update to my Win 10 </p>


created: 2021-08-07T05:14:40-07:00
updated: 2021-08-07T05:57:58-07:00
title: account bloccato per sync
tags: desktop;sync;windows-10;firefox-900;
product: firefox
topic: sync
locale: it
answers: 1433228;
creator: morpheus1783
content:
<p>buongiorno, ho sinstallato win 11 e quando ho installato firefox ho fatto sync ma avevo la mail di libero congelata perche non la uso quansi mai,adesso firefox siccome tornava indietro il messaggio ha bloccato account. come devo fare per sbloccare account firefox? </p>


created: 2021-08-07T05:11:41-07:00
updated: 2021-08-07T05:20:43-07:00
title: Website opens wrong
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1433218;
creator: engineer.elliot1
content:
<p>When I open gmail in firefox, it comes up as my inbox with a search for Netflix.  I do not wish to search for Netflix every time I look at my mail.  How do I edit the Firefox cache so my mail opens correctly. </p><p>Elliot </p>


created: 2021-08-07T04:48:36-07:00
updated: 2021-08-07T07:02:47-07:00
title: bit.ly links not working
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433220;1433250;
creator: Christopher_Whitmey
content:
<ul><li><ul><li><ul><li> Sincere apologies. Just found the answer !!!  When I copied the link I picked up a space added to the link &lt;}:-(   Can't see how to delete my original question - only edit it *** </li></ul> </li></ul> </li></ul> <p>Up until now all my saved <a href="http://bit.ly" rel="nofollow">bit.ly</a> links worked fine when I put in the short link:  e.g. <a href="http://bit.ly/HfdSfGrd" rel="nofollow">bit.ly/HfdSfGrd</a>  </p><p>But now with some I get:  Something's wrong here. </p><p>This is a 404 error, which means you've clicked on a bad link or entered an invalid URL. Maybe what you are looking for can be found at <a href="http://Bitly.com" rel="nofollow">Bitly.com</a>. P.S. Bitly links are case sensitive. </p> <hr> <p>Any suggestions as to what has gone wrong and the cure? </p>


created: 2021-08-07T04:38:21-07:00
updated: 2021-08-07T07:28:47-07:00
title: Planoly not showing on firefox
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433221;1433239;1433254;
creator: studio55
content:
<p>I use Planoly which is a software that lets me schedule content to Instagram. Mozilla is blocking how my IG images display. Its fine on Chrome. Does anyone have a solution to this problem? Thank you, Christa </p>


created: 2021-08-07T03:59:07-07:00
updated: 2021-08-07T15:57:33-07:00
title: Dark themes conflict with Breeze dark
tags: linux;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1433209;1433338;
creator: loic.yavorsky
content:
<p>Hello, </p><p>I am currently using a dark theme in Linux Manjaro, Breeze dark.  </p><p>If I enable dark theme on Firefox (or any dark theme add-on), the control buttons don't change colors and become barely visible. Otherwise, if I open the "about" window, the control buttons match my theme appropriately. See images for reference. </p><p>Tried to reinstall Mozilla, didn't work. Also affects Thunderbirds too. Other apps are fine.  </p><p>Any help ? :) </p>


created: 2021-08-07T03:59:05-07:00
updated: 2021-08-07T03:59:05-07:00
title: Firefox no carga URS
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: es
creator: jose_luis_fdez_diaz
content:
<p>Hola, </p><p>Firefox no carga esta URL: <a href="https://www.easymp3converter.com/youtube-to-mp3/" rel="nofollow">https://www.easymp3converter.com/youtube-to-mp3/</a> </p><p>No llega a completar el GET. Ver imagen adjunta. En la versión en inglés si la carga bien. </p><p>Saludos. </p>


created: 2021-08-07T03:22:06-07:00
updated: 2021-08-07T05:24:10-07:00
title: Google Messages Extension on Firefox
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1433222;
creator: ralphparrott3
content:
<p>When I close firefox browser and then reopen it I must relog onto Google Messages using the QR code.  Is there a way to avoid this? </p>


created: 2021-08-07T01:53:11-07:00
updated: 2021-08-07T10:00:44-07:00
title: How to disable the password remembering option on a specific page?
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433223;1433280;
creator: gilban
content:
<p>Good morning! I am from Poland and I know very little English. Therefore, I will translate my problem through Google translator.  I log in to my bank using a masked password. Firefox keeps showing me a balloon with a suggestion to create its password and remember it. Is it possible to somehow disable this option on this particular page, because it bothers me a lot, instead of helping me. </p>


created: 2021-08-07T01:45:51-07:00
updated: 2021-08-07T08:51:23-07:00
title: Problema Caricamento Pagine
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: it
answers: 1433206;1433210;1433245;1433264;
creator: Luca_Moretti_19
content:
<p>Salve, </p><p>da poco ho deciso di passare a Firefox per vantaggi di privacy e quant'altro. Il browser è comodo e accattivante, l'unico problema che ho riscontrato riguarda il caricamento di alcune pagine, per esempio YouTube. YouTube è di una lentezza sfinente. In pratica, quando cerco di andare su YouTube, vedo solo le anteprime dei video con i titoli, ma le barre laterali non vengono caricate, così come l'icona del mio profilo e tutti i tasti interagibili, ci vogliono circa 20 secondi perché tutto venga elaborato. Spesso capita anche con i video. Clicco su un video e carica il titolo ma non il video in sé.  </p><p>Ho provato modificando ogni singola impostazione, dall'accelerazione hardware alla disattivazione del blocco dei tracker, ecc. Cercando online non riesco a trovare nulla, fatta eccezione per le solite soluzioni scontate come "prova a reinstallare", cosa ovviamente già fatta. Ho provato anche svariate estensioni, ma niente ha funzionato.  </p><p>Il fatto è che raramente non dà questo problema. Ogni tanto, cambiando le impostazioni, il problema si è risolto per un solo caricamento. Mi spiego meglio, supponendo che il sito non funzioni, dopo aver cambiato un'impostazione questo torna a funzionare, ma solo per il primo caricamente. Provando poi a chiudere il browser e riaprirlo, lasciando quell'impostazione modificata, il sito già riprende a non funzionare. </p><p>Qualcuno ha idea di cosa potrebbe essere? </p><p>Grazie mille in anticipo! </p>


created: 2021-08-07T01:36:59-07:00
updated: 2021-08-07T04:53:53-07:00
title: perdita di login
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: it
answers: 1433212;
creator: petalosamente
content:
<p>Salve, da diversi anni uso solamente Firefox sebbene sia un utente Apple. Safari non lo digerisco! cosi come Crome! </p><p>Il mio problema è questo: </p><p>Sono abbonato a dei quotidiani online ( Repubblice a La Stampa) , ma sebbene al momento del login spunti la casella "ricordami" e se poi non continuo la navigazione sui loro siti e anche non chiudendo la loro casella e vada su di un altro sito, se poi provo a rientrare nei quotidiani debbo rilogarmi e a volte non vengo accettato, sebbene abbia scelto di rimanere loggato spuntando la casella apposta. </p><p>Cosa e come debbo far eper risolvere questo problema persistente? </p><p>In attesa di una vs risposta/suggerimento, porgo distinti saluti </p><p>Amos Aimi Trento </p>


created: 2021-08-07T00:30:08-07:00
updated: 2021-08-07T09:33:25-07:00
title: Bookmarks sidebar font size edit
tags: linux;desktop;customize;needsinfo;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1433273;
creator: ab2qik
content:
<p>ff-90.0.2 </p><p>Followed community advice but the following fails to work. </p><p><a href="https://support.mozilla.org/en-US/questions/1306797" rel="nofollow">https://support.mozilla.org/en-US/questions/1306797</a>    </p><p>1. open "Help -&gt; Troubleshooting Information" &amp; find button to access the profile folder    </p><p>2. find this button under: Application Basics &gt; Profile dir &gt;    Open directory=/home/ab2qik/.mozilla/firefox/p3bbumtq.default-release    click this button to open profile folder in Explorer    </p><p>3. create a dir=chrome in this folder(all lowercase)    4. In dir=chrome create a text file=userChrome.css(all case sensitive)    5. userChrome.css - paste in text below 6. paste below code into chrome/userChrome.css: </p><p>@namespace url("<a href="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul" rel="nofollow">http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul</a>"); /* only needed once */ </p> <ol><li>personal-bookmarks .toolbarbutton-text { font-size: 15px !important; } </li></ol> <p>7. (Quit/Exit) browser &amp; restart Firefox when you create or modify the userChrome.css file.    </p><p>8. Firefox 69 &amp; later    </p><p>about:config &gt; toolkit.legacyUserProfileCustomizations.stylesheets = true    </p><p>set above pref to true    this enables userChrome.css &amp; userContent.css in chrome folder </p>


created: 2021-08-06T22:00:23-07:00
updated: 2021-08-06T22:00:23-07:00
title: Screen Reader
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: jlion1099
content:
<p>The entire right 1/5 of my browser screen is taken up by a blue column that just says "Screen reader support enabled." I was cleaning my keyboard while I was on Firefox and it just appeared and now I have no idea how to take it off. Not a big inconvenience as it just appears on a single website but nevertheless I'd like to solve this. Thanks. </p>


created: 2021-08-06T21:51:30-07:00
updated: 2021-08-06T21:51:30-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: mailthehoyts-firefox
title:
Popups and Cookies for websites set to for ALLOW are not saving after FireFox updated to 90.0.2 64bit

content:
<p>08/07/2021 Microsoft Windows [Version 10.0.19043.1110] Pro 64bit Since I updated Firefox to ver. 90.0.2 I have lost all of my saved security settings for cookies and popup's. The site list box is blank. All of my Bank, Medical etc. sites are now needing verification and their popups are being blocked. Resetting cookies and popups to ALLOW for these sites 'sticks' until FF restarted then they disappear again. My blocks are sticking. Ie. 'Block ALL' camera, microphone etc. </p><p>Thank you in advance. </p><p>RDH   %-) </p>


created: 2021-08-06T20:38:42-07:00
updated: 2021-08-07T00:24:36-07:00
title: Lost everything on auto-upate to Version 20.0.2 64-bit
tags: desktop;bookmarks;windows-10;firefox-900;firefox-9002;
product: firefox
topic: bookmarks
locale: en-US
answers: 1433182;1433183;
creator: speed1345
content:
<p>Just loaded Firefox and an auto update took over to above mentioned version. Suddenly my browser was gone. All bookmarks, history, passwords and all add-ons that I have worked to accumulate are gone.  I use my computer mostly to search the web for info on autoimmune treatments, which I unfortunately have.  I had over 2  years of information, hundreds of bookmarks at least and many, many passwords and cannot start again.  How can I get this all back or am I totally dead?  Has anyone gone through this and got all this stuff back?  Thank you for reading this.     John </p>


created: 2021-08-06T19:21:02-07:00
updated: 2021-08-06T20:33:33-07:00
title: sync dont work
tags: desktop;sync;windows-10;firefox-900;
product: firefox
topic: sync
locale: en-US
answers: 1433154;
creator: ihatemozillaroyally
content:
<p>i have two tabs open. i leave with my laptop. I hit sync and the tabs on my computer dont show up at all. get home and the browser is there and open with those tabs. Sync is there just for show, does not work at all just like the password manager. Each day passes, mozilla gets worser and worser. </p>


created: 2021-08-06T19:02:08-07:00
updated: 2021-08-07T06:14:51-07:00
title: I want to delete F-FEMJOY nude female photos from my Firefox browsing options. How do I do it?
tags: windows-7;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1433184;1433238;
creator: erichemming2
content:
<p>F-FEMJOY Free Galleries of nude younger women photos is not my thing. How can I delete this website from my Firefox-Mozilla browser options? Thank you. E. Nelson,  Canada. </p>


created: 2021-08-06T17:49:46-07:00
updated: 2021-08-06T17:49:46-07:00
title: Draftkings not recognizing current location, only on firefox browser.
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: jimmyjvvegas
content:
<p>I have used Firefox for browsing for over 20 years. I have not had an issue with draft kings and location at all until now. Other browsers work and my phone android on the draftkings app work as well. i have already exhausted draftkings support as it is workable with micro soft edge and chrome.  However i am unable to get it to work on Firefox Which i would prefer. </p><p>any suggestions. thanks </p>


created: 2021-08-08T16:12:27-07:00
updated: 2021-08-08T16:12:27-07:00
title: Access problem
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: joseivo
content:
<p>I can't access on <a href="https://cav.receita.fazenda.gov.br" rel="nofollow">https://cav.receita.fazenda.gov.br</a> I receive a error message. Could you help me? Thanks </p>


created: 2021-08-08T15:52:39-07:00
updated: 2021-08-08T15:52:39-07:00
title: Using Sam's club bookmark
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: sasch1
content:
<p>Using my desktop (HP, Firefox browser, windows 10) when shopping on Sam’s Club I am not able to add to or open my cart and receive this message "Sorry, there's a problem. Please try again. This is not a problem if I use Edge browser or my laptop (HP, Firefox browser, Windows 10. Have tried clearing cookies using Ctrl, Shift, Delete to no improvement. </p>


created: 2021-08-08T15:49:18-07:00
updated: 2021-08-08T15:55:28-07:00
title: black list warning from avira when firefox starts
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433549;
creator: fritsjfaber
content:
<p>When I start firefox on my laptop, Avira gives me a black list warning and stops some processes. During my browsing with firefox, the warning comes back and back again. What can I do to stop it? </p>


created: 2021-08-08T15:09:18-07:00
updated: 2021-08-08T15:27:42-07:00
title: HUGE RAM usage for what, "address-space" (700MB???)
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433537;
creator: oskars.grauzis
content:
<p>Hello! I have illustrated the problem in this video: <a href="https://www.youtube.com/watch?v=uKRtf0CRpcg" rel="nofollow">video hosted at youtube.com</a> there. </p><pre>As you can see there firefox uses 3.5 times more memory than chrome! </pre> <p>Also, running the gc, cc, minimize memory usage - at about:memory had no noticeable results. </p><p>Did I understand correctly that 700Mb are used for some address-spacing? ( screenshot at 1:12 in <a href="https://youtu.be/uKRtf0CRpcg?t=72" rel="nofollow">1:12</a> video </p><p>Under about:performance the firefox tabs show up an adequate ammount of RAM usage (50Mb, most even less, one 100 Mb, but that is not the mystical 500 Mb!!!). </p><p>So the question is - what for is the huge ammount of RAM wasted for? If judging from the about:performance the actual usefull required minimum is just a small part of RAM being abused by firefox? </p><p>Are there some distributed computing processes going on? Are you abusing simple users computers for some computing needs? </p><p>Do you happen to know whether (there exists or is planning to relaunch) -  something similar to the MemShrink project I mention at the end of the video? </p><p>I also tried setting the  "multiple content processes" at settings to 1 and modified the browser.tabs.remote.autostart (at about:config) to false. Now it uses 760 Mb for 6 tabs which is less, but still not even close to the actual minimum shown at about:performance nor what chrome is able to save (compared to firefox)... Besides, I do not wish to turn off concurrent processing just to save some RAM. </p><p><br> When trying to remember the names of the settings I just mentioned I noticed that there is an advice to install firemin plugin. I think I will give it a shot but meanwhile I am totally interested in what you may answer - especially about whether the 700 Mb are used for.... address spacing??? (although I read at some posts an opinion that 1.5 gigs is "not much" for a 4Gb RAM... But still I hope and am waiting an answer! :) ) Best regards, Oskars </p>


created: 2021-08-08T14:24:51-07:00
updated: 2021-08-08T14:24:51-07:00
title: Since downloading Firefox, it won't sync
tags: mac-os;desktop;sync;firefox-900;firefox-9002;
product: firefox
topic: sync
locale: en-US
creator: columbusclara
content:
<p>About a week ago, I downloaded Firefox for the first time in order to switch from Chrome.  </p><p>At first, it looked like it would be easy, since it offered me the option of importing all my data from Chrome, but after going through the process it recommended, nothing seemed to happen. I went through this process several times to no avail (yes, even after rebooting my computer). Eventually, I had to export my bookmarks from Chrome as an html file and then open the file in Firefox, which worked well enough in the moment.  </p><p>Now I have rather tragically and belated realized that Firefox is not saving any of my passwords either. It will act like it is, with that little pop-up asking me if I'd like it to remember for me, and in settings, it says that I have autofill turned on. But when I go looking for passwords in the settings, there are no logins found, and if I logout of an account and try to log back in, it doesn't autofill.  </p><p>When I go to settings and ask it to synchronise logins and passwords, I can click the box and it will give me a blue checkmark. I can then hit "synchronize now" once and the logins and passwords icon will appear in the "you are currently synchronizing" box, but if I hit sync again, the icon disappears and I have to recheck the box. Either way, nothing else seems to change.  </p><p>Then I tried to pair Firefox to my phone using <a href="http://firefox.com/pair" rel="nofollow">firefox.com/pair</a>, but as soon as the page loads (and before attempting to pair), I get a "pairing unsuccessful. Try again." message. Nothing happens if I click the refresh button. It does not refresh.  </p><p>All these problems seem vaguely related, but other than that, I'm completely mystified.  </p><p>Someone please help, for I am a weak-willed consumer who does not consider fighting with my own computer a hobby. I just want this to work, or else I'll have to abandon it and run back into the all-knowing embrace of Google.  </p><p><br> I have a Macbook Air running 11.3.1 </p><p>I have a few plug-ins installed, but these problems started as soon as I downloaded Firefox and before I installed them, so I doubt it's them </p>


created: 2021-08-08T13:49:19-07:00
updated: 2021-08-08T13:49:19-07:00
tags: linux;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: es
creator: hulot1
title:
Google bloquea con un captcha si tienes el navegador configurado para que se borre el historial al terminar la sesión

content:
<p>En Firefox (y Brave), me sale un captcha en cada ocasión en que hago una búsqueda en Google. Eso solo sucede si tengo el navegador configurado para que al cerrarse elimine el historial. Comprobado. No entiendo que coño le importa eso a Google, pero me tiene hasta los cojones! </p>


created: 2021-08-08T13:48:45-07:00
updated: 2021-08-08T13:48:45-07:00
title: Youtube
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: div02
content:
<p>Good afternoon. I have been using Firefox products for a long time. Somewhere for 2 months there was a problem YouTube for a very long time loading, sometimes there are problems with viewing. At first I thought it was due to the speed of the Internet, but then I tried other browsers, everything worked there. The problem was Firefox itself. It is very convenient for me to work Firefox and all the time I offer this browser to my friends. I ask you to solve this problem. </p>


created: 2021-08-08T13:48:28-07:00
updated: 2021-08-08T15:30:56-07:00
title: Firefox asks to open firefox.exe everytime I launch it
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433539;
creator: SBr256
content:
<p>Hi, I am running 64-bit firefox 90.0.2 on windows 10.  Every time i launch it, it opens a dialog box on the right side that says Opening firefox.exe You have chosen to open: firefox.exe Would you like to save this file? Save File or Cancel are the only 2 options </p><p>How do I get rid of this dialog box and open firefox normally? </p><p>Thank you!! </p>


created: 2021-08-08T12:41:05-07:00
updated: 2021-08-08T12:41:05-07:00
title: To whom this may concern
tags: linux;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: TheAlamo189
content:
<p>‘Why did it say "Secure Connection Failed" ??? Im trying to make money or win money. Please help me. Glenn Sandberg’ for ‘Firefox’  I am locked out of every attempt to win money or apply for money. Im on SS Disability. Im trying to improve my life. Please help me.  Glenn Sandberg. --- TheAlamo189@gmail.com </p>


created: 2021-08-08T12:24:46-07:00
updated: 2021-08-08T15:52:28-07:00
title: Firefox not loading webpages but other browsers/ services work
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433524;1433543;1433546;1433547;
creator: tudela.antonio
content:
<p>I’m having some issues using firefox on my PC.  I just moved and set up my pc and internet like i normally would, but for some reason firefox won’t load any webpages, it just says that the connection timed out because it was taking too long to load. What’s weird is that my PC is connected to the network through ethernet fine, other browsers work and other applications can download like normal.  I’ve tried restarting my PC, restarting my router, changing the proxy setting on firefox, checking to see if firefox can go through my firewall etc etc.  Does anyone know a fix to this issue? </p>


created: 2021-08-08T11:04:31-07:00
updated: 2021-08-08T11:04:31-07:00
title: JPG Photos Don't Show
tags: desktop;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
creator: hornman1972
content:
<p>Photos (JPG and others) don't show with my slow Windows 10 computer using Firefox 89.0.2.  Weeks ago I went to settings to stop autoload audio and video to increase page load speed.  Today I tried to make adjustments in the Permissions box for a specific website, but Images does not appear as a selection in that box.  Any suggestions other than a total reset to Firefox defaults? </p>


created: 2021-08-08T10:01:55-07:00
updated: 2021-08-08T10:49:14-07:00
title: book marks dont work
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1433488;1433489;
creator: ihatemozillaroyally
content:
<p>it is a feature i never use, not once, ever. I had to reboot my PC and my bookmarked my current tabs. And they are not here. So once again another feature of firefox that absolutely does not work at all </p><p>The list of useless not working features: password manager - does not work at all sync - does not work at all bookmarks - useless and redunant </p><p>My only option is to sadly uninstall firefox and walk away from it and never look back. That is acceptable? </p>


created: 2021-08-08T08:30:02-07:00
updated: 2021-08-08T08:30:02-07:00
title: locate my yahoo email on Firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: josfk
content:
<p>'<em><strong>I am using a friend's computer.  My yahoo user name and password were accepted on Firefox.  I cannot find a link to locate my email.  Advice?? </strong></em> bold text </p>


created: 2021-08-08T07:58:37-07:00
updated: 2021-08-08T08:20:09-07:00
content: <p>When can we expect the pixel perfect support for the customization of scroll? </p>
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1433449;
creator: saurabh.wd1993
title:
Styling support for vertical scroll, only two properties are present i.e scrollbar-color, scrollbar-width with limited values for width.


created: 2021-08-08T07:13:50-07:00
updated: 2021-08-08T11:08:43-07:00
title: Firefox Monitor - Breach report foggy
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433440;1433445;1433446;1433451;1433464;1433492;1433493;1433494;
creator: Quenchoo
content:
<p>I realize that the Firefox Monitor breach report comes from the pwned site, and I very much appreciate this Firefox service, especially having name of the software firm that was breached.  The breach report that I received stated: "Compromised data: Passwords, Phone numbers", and presumably my email address that was identified at pwned. This breached software firm serves one specific industry area. What puzzles me is that I have no web accounts with any firm in the industry area that is served by the software company that was breached. All my web accounts are written down in a well maintained Word list, and all passwords are unique to each site.  If I have no web account passwords to be breached, then why did pwned report a password breach? In the first few minutes, this being my first breach report, I imagined in panic mode that my email password had been breached, but that makes no sense. My email provider or my desktop would have to be breached for my email password to be revealed. Perhaps the "password" breach message is not to be taken literally, that the warning should be interpreted as: <em>If you have a web account with firms serviced by the breached software company, then the hackers have your web account password.</em> I can understand that my email address was breached, meaning associated with my name and phone number, but password?  No mention of my address? Is there some brief, useful wording in this direction that Firefox Monitor could add to these warning emails, giving them context and intepretation, perhaps "PASSWORDS" HERE REFER TO WEB ACCOUNT PASSWORDS. </p>


created: 2021-08-08T06:26:17-07:00
updated: 2021-08-08T06:26:17-07:00
title: recuperar favoritos em nova instalação
tags: desktop;bookmarks;windows-10;firefox-900;firefox-9002;
product: firefox
topic: bookmarks
locale: pt-BR
creator: publicarlit
content:
<p>meu computador foi reinicializado  ao reinstalar o firefox perdi todos os favoritos salvos  alguém pode me ajudar a recuperar?  em versões anteriores isso acontecia de forma automática  não estou sacando como fazer </p>


created: 2021-08-08T04:12:24-07:00
updated: 2021-08-08T09:20:44-07:00
title: No way to restore sessionstore backups . any other methods?
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433461;
creator: maxtolee
content:
<p>So my Mozilla down and I lost my 80 tabs because when I reset the PC , I open Mozilla and it was empty browser no tabs no pages nothing, that it says it was crush report and I was tryng to restore myself , and than when  long story short , when i discover sessionstore back up folder way to restore , all the files already updated and there were no old json files like recovery restore. they just overwritten. SO my question is there any other way to restore my old tabs or its only this one that I failed ?&gt; </p>


created: 2021-08-08T03:39:00-07:00
updated: 2021-08-08T07:39:47-07:00
title: shopping page
tags: mac-os;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433431;1433441;
creator: geert.wynants3
content:
<p>I have a problem with the shopping page, when I search for an article firefox opens this page, when i move the mouse over the page it turns white, and everything is gone ?? I'm using an imac and the browser has been updated </p>


created: 2021-08-08T03:26:34-07:00
updated: 2021-08-08T03:34:28-07:00
title: Search Bar
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433408;
creator: Jondog
content:
<p>Hi all, trying to stop my search typing from flicking to the URL bar each time something is entered. Not just mine as friends browsers have started doing same thing - tried most things with no luck, thanks. </p>


created: 2021-08-08T03:25:22-07:00
updated: 2021-08-08T03:25:22-07:00
title: The theme disappear on one of my computers
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: en-US
creator: calistonicolas
content:
<p>Hello everyone ! and excuse me for my English cause I'm french . I have choosen a theme ( <strong>dark blue mountain theme</strong>) and it always disappear . I have firefox' s  account and the synchro usually works . So if you can explain that to me .. </p><p>By advance  </p><p>Thanks !! </p><p>Nico </p>


created: 2021-08-08T02:26:00-07:00
updated: 2021-08-08T13:12:26-07:00
title: Yandex Plugin
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433522;
creator: woody114723
content:
<p>Hi, I'm a long time firefox user and it has been long since I installed my firefox.  But I remember first thing I do while preparing to use firefox, I removed -or I thought I did- YANDEX and anything related to it. After years I opened my ccleaner and when I clicked Tools - Browser plugins I saw there is still yandex extention which version is 1.2 and enabled. When I disable it through cclenaer, It closes firefox and disables it. After closing both ccleaner and firefox, I controlled them again it is still enabled... Also I tried about:config I saw browser.topsites.experiment.yandex-2021-1 true I NEVER ADMIT ANY EXPERIMENT I set those valuse false but when I restrat firefox I saw app.normandy.startupRolloutPrefs.browser.topsites.experiment.yandex-2021-1 true again. </p><p>I REALLY start to doubt firefox privacy what is going on? Why can't I get rid of YANDEX Is firefox belong to YANDEX? What information yandex could have? already have? </p>


created: 2021-08-08T01:54:20-07:00
updated: 2021-08-08T05:57:21-07:00
title: Spellcheck not available
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1433428;
creator: posts
content:
<p>Hello, </p><p>despite I have activated spell check under settings and installed two dictionaries the "language" option with the right mouse button does not exist, e.g. in this very window. What do I do wrong? </p><p>My system: WIN10 64bit, Firefox 90.0.2 (32bit) </p>


created: 2021-08-08T01:29:54-07:00
updated: 2021-08-08T12:27:19-07:00
title: Googlemaps won't play nicely
tags: ios;how-to-use-firefox-ios;
product: firefox
topic: basic-browsing-firefox
locale: en-US
answers: 1433501;1433515;
creator: gusferenczy
content:
<p>Since 90.0.2 Gmaps is hopeless - always been fine.  Run's at snail's pace, won't display mapping etc - totally useless now. </p><p>Anyone else cracked this yet? </p>


created: 2021-08-08T01:19:47-07:00
updated: 2021-08-08T01:19:47-07:00
title: Browser Location Blocker Failing
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: NiceGuyEric
content:
<p>When on a particular site just now (<a href="http://stubhub.com" rel="nofollow">stubhub.com</a>), when attempting to manually enter a location to refine a search, I accidentally selected "current location" from a dropdown menu on the site. I was prompted, as expected, by firefox: "stubhub wants to access your location", "allow" or "block". After selecting "block", the location still updated on the site to my current location. I repeated the above steps over again to ensure I wasn't mistaken. </p><p><br> I am not personally concerned about this particular instance, but thought the team may want to hear about something like this. New to Mozilla support boards, so let me know if I am even posting in the right spot for this, or if things like a screen recording of the issue occurring would be helpful. </p>


created: 2021-08-08T01:01:27-07:00
updated: 2021-08-08T01:01:27-07:00
title: Seems like there is a memoryleak in firefox or a component
tags: linux;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: zoltanmatey31
content:
<p>Although i am downloading (watching on youtube) a big video 10 hours long, i think it doesnt supposed to use up so much memory as it did. It seems to use up all the memory and starts using pagefiles (although very little at first) </p><p>then, when i closed those tabs, still there is quite some memory utilization. </p><p>this is when i closed the tabs:  "free m </p><pre>             total        used        free      shared  buff/cache   available </pre> <p>Mem:        8064672     2660160     1441508       84572     3963004     5042492 Swap:       8006652        6180     8000472 " this is on linux </p><p>and this is when i first opened firefox: "free m </p><pre>             total        used        free      shared  buff/cache   available </pre> <p>Mem:        8064672     2549188     3837212       92928     1678272     5149240 Swap:       8006652           0     8006652 " Seems like the buffer cache wasnt getting freed </p><p>It maybe a linux problem also? "PID USER      PR  NI    VIRT    RES    SHR S  %CPU  %MEM     TIME+ COMMAND               </p><pre>  5815 zoltan    20   0 4765416 589708 245788 S   0,0   7,3  14:45.88 firefox                 9400 zoltan    20   0 3154008 393468 162180 S   0,3   4,9   0:15.25 Web Content             8824 zoltan    20   0 3046568 342368 124168 S   0,0   4,2   2:09.06 Web Content             6037 zoltan    20   0 2854088 293536  90504 S   0,0   3,6   0:31.11 WebExtensions           2368 zoltan    20   0 7152500 241836 127160 S   0,0   3,0   0:52.48 skypeforlinux           7703 zoltan    20   0  877744 181580 130280 S   0,7   2,3   1:10.53 steam                   8956 zoltan    20   0 2542680 178160 103080 S   0,3   2,2   0:05.49 Web Content             1031 root      20   0 1407284 161956 115520 S   0,7   2,0   6:51.05 Xorg                    9543 zoltan    20   0 2605552 156552 114552 S   0,0   1,9   0:09.61 Web Content             7783 zoltan    20   0  668508 152440 102388 S   0,3   1,9   0:08.46 steamwebhelper          9462 zoltan    20   0 2594008 148664 110948 S   0,0   1,8   0:00.89 Web Content             1913 zoltan    20   0 6727252 143816  98988 S   0,0   1,8   0:20.30 skypeforlinux           2716 zoltan    20   0   82,5g 139668  68348 S   0,0   1,7   0:07.41 atril                   7746 zoltan    20   0  617324 138788 111576 S   0,0   1,7   0:03.56 steamwebhelper          6009 zoltan    20   0 2462148 131364  95748 S   0,0   1,6   0:03.20 Privileged Cont         7994 zoltan    20   0  559464 126528  71888 S   0,0   1,6   0:02.13 steamwebhelper          7988 zoltan    10 -10  563008 126148  75972 S   0,0   1,6   0:01.81 steamwebhelper          2330 zoltan    20   0 1628048 123700  84720 S   0,0   1,5   0:01.15 skypeforlinux           1865 zoltan    20   0 1495136 101704  65828 S   0,0   1,3   0:06.99 caja                    9577 zoltan    20   0 2415856  85524  70340 S   0,0   1,1   0:00.18 Web Content             2624 zoltan    20   0  854128  80716  36532 S   0,0   1,0   0:14.29 pluma                   1872 zoltan    20   0  769544  73688  56812 S   0,0   0,9   0:08.50 wnck-applet             7927 zoltan    20   0  495788  73384  59180 S   0,0   0,9   0:00.06 steamwebhelper          7807 zoltan    20   0  312832  70260  56356 S   0,0   0,9   0:00.25 steamwebhelper          2350 zoltan    20   0  930396  68308  54672 S   0,0   0,8   0:09.89 skypeforlinux       " </pre> <p>there are a bunch of skypeforlinux processes and steamwebhelper. I did not open these software multiple times. </p>


created: 2021-08-07T22:50:54-07:00
updated: 2021-08-08T12:13:46-07:00
title: Clear history when Firefox closes option missing
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433395;1433512;
creator: d.genchev
content:
<p>Hello, I am missing option "Clear history when Firefox closes" on my macOS Sierra v.10.12.6 Is there a workaround? </p><p>Kind gegards, Dimitar </p>


created: 2021-08-07T22:40:38-07:00
updated: 2021-08-07T22:40:38-07:00
title: Clicking next link on folder with keyboard
tags: windows-7;desktop;bookmarks;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: bux777
content:
<p>I want to keep my mouse in place ... while using my keyboard to open the next link in my folder </p>


created: 2021-08-07T19:41:56-07:00
updated: 2021-08-07T19:41:56-07:00
title: Force New Tabs to open in a Specific WIndow
tags: linux;desktop;tips;firefox-900;
product: firefox
topic: tips
locale: en-US
creator: dna5
content:
<p>Greetings </p><p>Currently running 90.0.2 (64-bit) on Xubuntu. </p><p>I currently run two Firefox Windows. One is a single tab which contains a dashboard for databases that we are monitoring. The second (on a different monitor) is my "everything else window". When I click a link that is not in a browser (for instance in an email), I want to force the new tab to open in a specific window (the everything else one) or even better, to not open in a specific window (the other one). </p><p>Any suggestions would be gratefully received. Trying not to use a different browser to solve this. </p><p>TIA </p><p>Nigel. </p>


created: 2021-08-07T19:18:39-07:00
updated: 2021-08-08T01:21:49-07:00
title: Remove sneakily installed saving option of download
tags: desktop;customize;malware;escalate;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1433399;1433400;
creator: 865285807
content:
<p>Hi guys, </p><p>I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it. </p><p>I checked the extensions and add-ons, nothing suspicious was found.  </p><p>Can you please help me remove it? </p>


created: 2021-08-07T18:15:34-07:00
updated: 2021-08-08T12:56:12-07:00
title: Tomo capturas de pantalla completa en el menú de F12 y no se guardan
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: es
answers: 1433519;
creator: nicknico2
content:
<p>Hace tiempo no usaba esta opción de tomar captura de pantalla completa con el botón de cámara del menú de desarrollador que se despliega presionando F12. </p><p>Lo presiono, suena el obturador, pero no veo que se guarden las imágenes, normalmente se guardaban en Descargas. </p>


created: 2021-08-07T17:28:17-07:00
updated: 2021-08-08T01:14:02-07:00
title: Video Services Return Outdated Browser Errors Even After Upgrading to Firefox 90
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1433355;1433381;1433398;
creator: haleba
content:
<p>I've been watching various video streamers (Netflix, Hulu, etc.) without any issues and then without warning first Peacock's site returned an "incompatible device" error, then Netflix, Hulu, and another service all returned outdated browser errors (see attached Hulu error screen). My basic system info (from safe mode): </p><pre>   Application Basics    ------------------        Name: Firefox    Version: 90.0.2    Build ID: 20210721174149    Distribution ID:    Update Channel: release    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:90.0) Gecko/20100101 Firefox/90.0    OS: Windows_NT 10.0 19042    Launcher Process: Enabled    Multiprocess Windows: 1/1    Fission Windows: 0/1 Disabled by safe mode    Remote Processes: 6    Enterprise Policies: Inactive    Google Location Service Key: Found    Google Safebrowsing Key: Found    Mozilla Location Service Key: Found    Safe Mode: true </pre> <p><br> </p><p>A recent kb described this exact problem but assured that upgrading past version 88 would resolve it </p><p>[<a href="https://support.mozilla.org/en-US/kb/unable-play-videos-streaming-services-firefox|Unable" rel="nofollow">to play videos from streaming services...</a>]  </p><p>so I'm out of ideas. </p>


created: 2021-08-09T16:47:28-07:00
updated: 2021-08-09T16:47:28-07:00
title: Losing Text
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: HawkZon
content:
<p>I am typing the first line, I hit enter and the line disappears. I never had this problem before. In a comment box on a site where I am using Disqus, for instance. </p>


created: 2021-08-09T16:12:21-07:00
updated: 2021-08-09T16:12:21-07:00
title: Loss of passwords, bookmarks, accounts
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: grazyn12
content:
<p>Welcome back. I cannot restore bookmarks and passwords as instructed on the Firefox website. I don't have old data. AVF TuneUp scanned the system and automatically installed driver updates for me. After the update, the system crashed - Windowws10 Pro and the recovery function did not work. I had to turn on auto repair, with the option to keep my files. The files remained, but all installed applications were automatically removed as well. About Firefox after automatic repair did not keep passwords, bookmarks. I have a Firefox account and I had it before the failure. Because, based on the advice from Firefox, I cannot restore passwords, accounts and bookmarks (I do not have a copy on my computer) and there is no direct contact link on the help page so that I can send an email asking for help, VERY, VERY Mister please provide a link who will help me, to the person who will restore all the data from my account. Data necessary for work. So I PLEASE HELP AND GIVE A LINK TO THE PERSON WHO WILL HELP ME and restore my bookmarks, accounts and passwords in Firefox. best regards Grażyna </p>


created: 2021-08-09T15:53:06-07:00
updated: 2021-08-09T15:56:49-07:00
title: .jar files saved to Firefox
tags: desktop;download-and-install_1;windows-10;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
answers: 1433745;
creator: estebanjulioramirz
content:
<p>So here is my situation: I am installing fabric mods for Minecraft, but i accidentally tried to download them before installing the proper Java software for them, and it asked me to choose a place to download it to, and I selected Firefox. Then, when I tried to download fabric again, it said it saved, and when i opened it, I was brought to a new tab and the same box that said "do you want to save the file". i click save again and it pulls up the same new tab and box. I then installed java, and when I downloaded fabric again, same result. i switched it in the general settings of Firefox for jar files to be saved to java, but ended up with the same result. I tried uninstalling Firefox, refreshing Firefox, uninstalling java, deleting all previous downloads, and pretty much anything you could think of.  I am sure that I went wrong by choosing to save downloads to Firefox, so how can I undo this? </p>


created: 2021-08-09T15:00:29-07:00
updated: 2021-08-09T15:00:29-07:00
title: How to maximize all Firefox windows at once.f
tags: desktop;tips;windows-10;firefox-900;
product: firefox
topic: tips
locale: en-US
creator: goanddo
content:
<p>Say I have 14 Firefox windows open with various amounts of tabs in each window; and say two of those windows are maximized. When I start Firefox next time those two windows are maximized (good). But when I hover over the Firefox icon on the taskbar so it shows the little previews of all 14 windows, I only see the content for the two that are maximized. I have to click each minimized window, so that it opens on-screen, in order for the little preview on the taskbar to show the contents of that window, then I minimize it again. Is there a way to either maximize all windows at once, or to make all the little previews show the contents of the windows without having to maximize them? In the attached image I've circled the windows that I haven't clicked yet, so they're still blank. Once I click one the little preview will then show what's in that window, and I can minimize it again. I'm just on a Windows 10 laptop, but I don't know if my hardware has anything to do with the issue. Thank you for any input, and have a great day! </p>


created: 2021-08-09T14:26:50-07:00
updated: 2021-08-09T14:50:15-07:00
title: Firefox wont open suddenly, profile missing or unaccessable
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433728;
creator: patrizio.borghi
content:
<p>Hi there, I'm having trouble opening firefox that suddenly didn't open after I've used it as usual. When I've closed it, I've put the macbook on sleep mode and then reopen it after 10 minutes and tried to open firefox as always. It didn't. I'm trying to figure it out and I've followed all the possible paths on Mozzilla's support and others blogs, but none of them worked out. I've tried also to uninstall and re install firefox from scratch, but nothing happens: I still get the message. At this point I don't care if I need a fresh start, I have a bookmark's backups so, how can I really uninstall Firefox and install it from the beginning? Is there a hidden folder I'm missing? Thank you in advance </p><p>MacBookPro8,2 - macOS 10.11.6 El capitan </p>


created: 2021-08-09T14:26:27-07:00
updated: 2021-08-09T14:26:27-07:00
title: I wan to disable the feature of automatic search when I double-click-select a word on the browser
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: es
creator: puffledown
content:
<p>Every time I double click a word, a little panel shows up and seraches for a definition of that word. I need an option to disable it, because, altough it´s useful, it annoys me when I'm working on some pages editing some texts, so I often to copy some words and move them somewhere else.  But, always when I need to copy/paste something multiple times, the little tab appears and blocks my view. </p>


created: 2021-08-09T13:09:11-07:00
updated: 2021-08-09T13:09:11-07:00
title: how to remove dominantpartition warning on startup on macbook air
tags: mac-os;desktop;other;firefox-900;
product: firefox
topic: other
locale: en-US
creator: hudson5345
content:
<p><strong>bold text</strong>how do i remove dominantpartition warning on macbook air with bigsur installed? </p>


created: 2021-08-09T12:46:13-07:00
updated: 2021-08-09T14:54:05-07:00
title: Firefox is already running, but not responding.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433730;
creator: kate.chambers
content:
<p>Please help! I continue to get the ‘Firefox is already running, but not responding. The old Firefox process must be closed to open a new window.’ error. </p><p>I have tried everything suggested I’ve come across and I have still not been able to resolve the problem. </p><p>I have tried the following: -End Process from the Windows Task Manager Processes tab (firefox.exe will not close) -Kill task from Command Prompt -created a new profile -tried deleting the parent.lock from profile -restarted computer </p><p>None of these solutions are working! What am I missing?! </p>


created: 2021-08-09T11:53:54-07:00
updated: 2021-08-09T11:53:54-07:00
title: Can't open blank windows
tags: desktop;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
creator: drduncan
content:
<p>On Windowws10, I am at version 89.0. I think that's the version that introduced this problem for me. If I open a new window, it is a duplicate of whatever window I was in before. That is, the new window has all the tabs the other window did. So, File-New Window copies whatever tabs are on the current window I am on.  I've never seen this before. How can I make FF return to its normal behavior of giving me a window with nothing but a start window on it? Maybe I should go back several versions because recent changes like this and the negative effect a new release a few months ago had on default screen colors, have made my use of FF harder.  Thanks. </p>


created: 2021-08-09T10:40:25-07:00
updated: 2021-08-09T15:01:36-07:00
title: Firefox 90 load problems, internet connection
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1433734;
creator: clh283
content:
<p>Good afternoon all,  </p><p>Recently reset windows 10, reinstalled browsers Edge, Brave and Firefox. Firefox will not load website's cannot access setting nor sign to sync. I checked firewall,antivirus and other security for malware etc  everything is fine except no Firefoxinternet. Did ipconfig flush dns etc.. no luck. Removed and reinstalled Firefox several times even downloaded a earlier version and installed no luck. I installed Pale Moon browser and it works fine. Firefox starts normal you can input websites and it gives you suggestion but will not load websites. Firefox works fine on phone and tablet on wifi network at home. What else to check? </p><p>Thanks, Curt </p>


created: 2021-08-09T10:18:45-07:00
updated: 2021-08-09T14:56:26-07:00
title: failed Firefox updates
tags: desktop;mac-os-x-1015;
product: firefox
topic: install-and-update-firefox
locale: en-US
answers: 1433731;1433732;
creator: stevefrommarsannay
content:
<p>Dear Firefox Community </p><p>I’m a Mac user.  I’ve been a happy Firefox user for about eight years or more, with few problems.  The only main one has been the refusal of Firefox to update automatically, even though I’ve ticked the box in preferences for this to happen so I always have to update by restarting Firefox manually and downloading it again. </p><p>I’m currently using Firefox 78.8.0esr.  It needs updating, and I’ve tried about six or seven times over the last 6 weeks (most recently to Firefox 90.0.2dmg).  Every time I do this, however, Firefox loses memory of me - and all my bookmarks (you’ll understand that after eight years there are a few hundred of these) disappear.  I’ve copied them in in various ways (most recently by importing my Firefox bookmarks from 78.8.0 into Safari and then into Firefox 90 - and it works for about 12 hours or so, but then on the second or third time I open it reverts to the bookmarkless screen as if I’m a completely new user (with a really irritating picture of Soraya who is a Firefox fan and presumably is exempt the kind of problems I’m having). </p><p>Can you explain what is happening please, and how I can overcome this? </p><p>Thanks, </p><p>Steve Charters  </p><p><br> </p><p>edited email from public and search/spam bots view as this is a public community forum.  Also moved this thread from iOS section (for iPhones/iPad) to desktop Firefox section as you are using a Mac. </p>


created: 2021-08-09T10:00:52-07:00
updated: 2021-08-09T15:03:27-07:00
title: Firefox not starting
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433735;1433736;
creator: 1cakethecake1
content:
<p>Whenever i try to open firefox it shows a window briefly before closing immediately  i've tried: reinstalling deleting all files related to firefox and reinstalling allowing through firewall checking for iseguard64.exe starting in safemode starting the profile manager through run and cmd </p>


created: 2021-08-09T09:51:00-07:00
updated: 2021-08-09T12:11:57-07:00
title: Dark Mode?
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1433674;1433687;
creator: JoeFromSD
content:
<p>I don't really like this newest update, mainly because at the top of the screen it's so white and brite and I sometimes can't read what's up there, like the tabs. </p><p>Is there a dark mode or some other ad on that will help with this?? </p>


created: 2021-08-09T09:24:22-07:00
updated: 2021-08-09T10:11:16-07:00
title: Better way to close "X", the "find" bar at bottom of screen, close is way over to the right?
tags: linux;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1433662;1433664;
creator: pdsimdars
content:
<p>I use on Ubuntu Linux (90.0.02).  When you do a "find' on a page (ctrl-F) the bar appears at the bottom of the screen and you enter the text and search.   But then, if you want to get rid of it, the "X" is all the way over to the right and there is no way to scroll the screen to get over to it.   I have to move the whole Firefox browser way over to the left, and then resize the window really wide to the right in order to get to that "X".   Shouldn't there be a better way to do that? Thanks </p>


created: 2021-08-09T09:23:44-07:00
updated: 2021-08-09T10:56:01-07:00
title: Adding Window controls to the menu bar
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1433672;
creator: rishav.sharan
content:
<p>Hi folks </p><p>I am trying maximize my tab bar as much as possible. For this I am using some tweaks from <a href="https://github.com/MrOtherGuy/firefox-csshacks" rel="nofollow">https://github.com/MrOtherGuy/firefox-csshacks</a> which allow me to have multiple rows of tabs.  I want to be rid of the windows controls (minimize, maximize, close buttons) which currently come in the tab bar. Please see the attached image for reference. </p><p>I would rather have the window controls come in the menu bar as I have plenty of space there.  If that is not possible, I would like the option of hiding them as I'd rather use the windows shortcuts for these actions. </p>


created: 2021-08-09T08:28:55-07:00
updated: 2021-08-09T08:28:55-07:00
title: Browser under remote conrtrol: dev tools
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: greg.fullspectrum
content:
<p>Url is pink with grey stripes and a worried little robot that says Browser under remote conrtrol: dev tools when hovering mouse over it.  How do I get rid of this?  I've seen this question posted a few times but haven't gotten a clear answer.  Not a programmer here but can follow simple instructions. </p>


created: 2021-08-09T08:05:35-07:00
updated: 2021-08-09T08:05:35-07:00
title: Enable clipboard for remote CLI Desktop Access on Firefox
tags: linux;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: victorarthuralvesdasilva
content:
<p>I want to enable the clipboard for remote CLI Desktop access, i found on about:config: clipboard.autocopy, clipboard.plainTextOnly and are enabled. But, the clipboard still dont working. Someone, could help me? </p>


created: 2021-08-09T08:02:45-07:00
updated: 2021-08-09T15:05:32-07:00
title: My bookmarks on my toolbar disappeared!!!!!!!!
tags: windows-7;desktop;bookmarks;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1433738;
creator: hotkats4
content:
<p>My bookmarks on my toolbar have disappeared and can not add to it.  Tried instructions about this with no success.  Why did they disappear?  Why is this?  So frustrating.  Is there a video to better illustrate how to fix this. </p>


created: 2021-08-09T08:01:13-07:00
updated: 2021-08-09T08:01:13-07:00
title: firefox sync
tags: windows-7;desktop;sync;firefox-900;
product: firefox
topic: sync
locale: pt-BR
creator: clovisxperia
content:
<p>firefox 90.0.2 no windows 7não sincroniza com firefox 52.9.0 no windows xp (32), não consigo tranferir minhas senhas. </p>


created: 2021-08-09T07:59:00-07:00
updated: 2021-08-09T08:05:26-07:00
title: view bookmarks sidebar
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1433644;1433645;
creator: finelookin105
content:
<p>i used to have view bookmarks sidebar on toolbar, so it would open side panel with bookmarks with 1 click. installed firefox again and its not there, how do i get the bookmarks toolbar SIDEBAR button back? i dont want to use ctrl b or click multiple times to open the sidebar. </p><p>assistance appreciated </p>


created: 2021-08-09T07:45:48-07:00
updated: 2021-08-09T07:45:48-07:00
title: Mostrar Favoritos em Abas Novas, Não funciona !
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: pt-BR
creator: thiagoolopezz
content:
<p>Firefox 90.0.1 (64bits) </p><p>Opção de favoritos mostrar em aba nova ativada, porem o recurso não funciona em abas novas... </p><p>segue print de exemplo.. </p>


created: 2021-08-09T07:43:48-07:00
updated: 2021-08-09T07:43:48-07:00
title: Video frame skips/hang when multiple browser windows open
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: adamus1red
content:
<p>When playing back video on youtube (similar results seen on multiple different websites as well) when a second browser window is open with a media heavy page such as twitter. The youtube video starts to heavily skip frames. </p><p>I have refreshed my firefox instance and tried safe mode with similar results. </p>


created: 2021-08-09T07:43:33-07:00
updated: 2021-08-09T07:43:33-07:00
title: Mudança de Layout de pagina de busca do google
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: pt-BR
creator: clever.ricardo
content:
<p>Porque após uma ou duas buscas no google, a pagina de resultados aparece centralizada? Não gostei... Além disso isso só ocorre no firefox! </p>


created: 2021-08-09T07:20:24-07:00
updated: 2021-08-09T07:20:24-07:00
title: Google não abre no navegador firefox - 90.0.2 (64-bits)
tags: linux;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: pt-BR
creator: blsic
content:
<p>Olá, Olá todos! Sou usuário do Firefox desde muito tempo, mas recentemente estou sem conseguir abrir as contas Google. A ajuda sempre remete para limpeza de Cache, mas já fiz todos os procedimentos e algo mais, e nada funciona. Isto aconteceu com a versão 90.0.2 (64-bits) e a imediatamente anterior a esta.  Grato pela recepção e ajuda antecipadamente! </p>


created: 2021-08-09T07:10:34-07:00
updated: 2021-08-09T07:10:34-07:00
title: I accidentally reset my toolbar to default settings, I wonder if I can get it back
tags: desktop;tips;windows-10;firefox-900;
product: firefox
topic: tips
locale: en-US
creator: goldcove2016
content:
<p>Hi I accidentally reset my toolbar to default settings (only the toolbar) and I lost my addons and some pages that saved under the browsing bar, I wonder if I can restore that </p>


created: 2021-08-09T05:05:32-07:00
updated: 2021-08-09T05:05:32-07:00
title: Pinned tabs and rows of bookmarks missing
tags: desktop;bookmarks;windows-10;firefox-900;firefox-9002;
product: firefox
topic: bookmarks
locale: en-US
creator: WhiteBimmer
content:
<p>On bootup yesterday, Firefox was a whole new animal?!  1) I had 12 or more pinned tabs which are now all not displayed/missing! 2) Had three rows thumbnail bookmarks displayed when Firefox opened which are not displayed/gone now! 3) Firefox would give a popup message that "Gah...tab (whatever), Reopen tab or Restart Firefox".  This would typically occur late afternoon (FWIW, Eastern Standard Time).  Only way to get Firefox to stay open was to reboot the system. </p><p>Not sure what has changed but would like to get back to where I was a week or so ago with Firefox. Please advise. </p>


created: 2021-08-09T03:50:00-07:00
updated: 2021-08-09T04:54:14-07:00
title: A Microsoft Bing connect string pops up in my address bar everytime I connect to FireFox
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
answers: 1433624;
creator: Wearmouth
content:
<p>This string that pops up   <a href="https://www.bing.com/?pc=COSP&amp;ptag=D080921-N9996AAA1CF2EE4B&amp;form=CONMHP&amp;conlogo=CT3335739" rel="nofollow">https://www.bing.com/?pc=COSP&amp;ptag=D080921-N9996AAA1CF2EE4B&amp;form=CONMHP&amp;conlogo=CT3335739</a> </p><p>My PC immediately connects to Bing every time I connect or press the Home icon </p><p>I have used FireFox exclusively for more than 20 years - my current PC operating system is Windows 10 and I have never used Bing as my search engine </p><p>Can you please help </p>


created: 2021-08-09T02:53:49-07:00
updated: 2021-08-09T02:53:49-07:00
title: Printing OpenStreetMap with Firefox
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: j.wklopper
content:
<ol><li> Problem: Recently it is no longer possible to print a page from <a href="http://www.OpenStreetMap.org" rel="nofollow">www.OpenStreetMap.org</a> with the browser Mozilla Firefox. It doesn't work on another computer either. However, with Internet Explorer on the same computers, prints can be made. The last time I made a printout of OpenStreetMap with Firefox was on 7/16/2021. Apparently something changed in Firefox after that, making printing no longer possible. Now when I try to print via the Firefox "Print this page" button (or Ctrl+P key), only the frame of the OpenStreetMap page is printed, but not the map itself. Also the headers and footers are not printed. This issue does not occur when printing with Firefox from other websites or when using Internet Explorer. </li><li> My software: Mozilla Firefox 90.0.2 (64-bit) on Windows 10 Home version 21H1 (64-bit). On my other computer: Mozilla Firefox 90.0.2 (32-bit) on Windows 10 Home version 1909 (32-bit). </li><li>  WHO IS HELPING ME? </li></ol>


created: 2021-08-09T02:40:24-07:00
updated: 2021-08-09T11:12:45-07:00
title: Firefox crash with screen restart. Crash report: bp-327e0d0f-9ca0-4b07-a29b-cecb80210809
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433608;1433675;1433676;
creator: vsivanisan
content:
<p>Recently I noticed my firefox crash with the screen restart frequently atleast once a day. Below is the crash report number: </p><p>bp-327e0d0f-9ca0-4b07-a29b-cecb80210809 </p>


created: 2021-08-09T01:39:10-07:00
updated: 2021-08-09T04:55:46-07:00
title: Last Update
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433627;
creator: felix1405
content:
<p>After the last update it is impossible to open my bank account. I was told that it is necessary to add the respective weg page to an exception list to avoid this bug. But how is this done. </p>


created: 2021-08-09T01:37:00-07:00
updated: 2021-08-09T01:37:00-07:00
title: all settings gone every time
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: info5890
content:
<p>After update "Anwendungen Legen Sie fest, wie Firefox mit Dateien verfährt, die Sie aus dem Web oder aus Anwendungen, die Sie beim Surfen verwenden, herunterladen." all settings gone every time </p>


created: 2021-08-09T00:41:12-07:00
updated: 2021-08-09T10:39:26-07:00
title: Data can not syncronised
tags: desktop;sync;windows-10;firefox-900;
product: firefox
topic: sync
locale: en-US
answers: 1433668;
creator: s.taufiq2013
content:
<p>Hello sir, i have lot of important backup on firefox. for all link bookmark and password.i gives windows. but when i try to login my firefox for sycronized data then password showing wrong. then i do reset password. after that my any old data not sync. this is very important for me.. please anyone help me </p>


created: 2021-08-08T23:53:37-07:00
updated: 2021-08-09T10:28:22-07:00
title: Netflix not working. asks to install silverlight.
tags: desktop;customize;firefox-900;firefox-9002;
product: firefox
topic: customize
locale: en-US
answers: 1433595;1433597;1433666;
creator: ph_jenkins
content:
<p>My Teenager made some changes to Firefox settings to do some Roblox stuff. I dont know what she did and she is not sure either.  since then, I cannot use Netflix.  If I try to view a movie, then i get a page asking to install HTML5 or the silverlight plugin I have tried doing all the  suggested workarounds but nothing works I have Chrome as a backup browser, and Netflix runs OK on chrome. I prefer to have everything on firefox as, - up to now - it does everything i want or need any advice please </p><p>Windows 10, laptop, FireFox version 90.0.2 (showing up-to-date) </p>


created: 2021-08-08T23:50:13-07:00
updated: 2021-08-08T23:50:13-07:00
title: Firefox behaviour with embedded PDF files
tags: linux;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: Punt
content:
<p>When I navigate to a web page with an embedded PDF file, the Firefox dialog box saying "You have chosen to open:..." pops up and I'm given options on how to open the PDF, either in Firefox (which opens it in a separate tab, or in a separate application which I can select (e.g. PDF Viewer), or to save the file.   </p><p>Why does Firefox not open the PDF <strong>inside</strong> the current web page where it is supposed to be displayed?  I don't want it opening in a separate tab and I don't want to download the file, I want to view it where it is. </p><p>This has security implications. </p><p>I have Firefox set to automatically download PDF files to my Downloads folder. My understanding, based on some common sense is that the automatic download setting should only apply <strong>when I click a download link</strong>.  However, that is not what Firefox is doing. </p><p>Due to the above mentioned strange behavior when I open a web page with an embedded PDF, Firefox automatically downloads it as soon as the page loads.  Firefox does not wait for me to click on any link, or to click on the embedded file.   </p><p>I don't think it makes any sense to do this: the automatic download setting should govern what happens <strong>when you try to download a file</strong>, so there must be an intended action like clicking a link that tells Firefox you want to download it.  It makes no sense, and I would argue it's downright dangerous, for Firefox to start downloading embedded items from web pages without the user's knowledge or consent.  </p><p>Please can someone provide some insight into why Firefox is set up to work like this, or if it is a bug.  I'll be happy to provide more info if needed. </p>


created: 2021-08-08T23:09:52-07:00
updated: 2021-08-08T23:09:52-07:00
title: prompt
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: Samrat.deb1998
content:
<p>i just mistakenly deactivate my prompt in firefox , i work in a call center , so when i fill a from for engineer i have to tick all boxex ,    if i dont tick one box when i enter on submit i got a message that please cheak that box ,, after deactivate i am not getting that messages , pleease help me how can i reactivate that </p>


created: 2021-08-08T22:36:06-07:00
updated: 2021-08-09T08:59:50-07:00
title: Previous searches stored in cookies persist on sites, even after clearing cookies.
tags: desktop;privacy-and-security_1;windows-10;firefox-890;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433655;
creator: rubybyte
content:
<p>I have been using firefox in private mode ONLY for months now. My privacy settings were set to "custom" with cross-site cookies blocked, tracking content blocked, cryptominers blocked, fingerprinters blocked, in ALL windows.  </p><p>I have no history, it's automatically deleted. But I have two problems: </p><p>1 - On certain sites, you can guess which, my search history is preserved on the site. When I click the search box, it suggests the many things I've searched previously. This even happens when on VPN. I inspect the element and can trace it to see it is stored in some form of cookies. I clear cookies, reset the browser, and it's STILL there! </p><p>2 - I have history disabled for a reason. Yet, I still can click the history tab and see "recently closed tabs". That defeats the purpose of disabling history. </p>


created: 2021-08-08T22:18:15-07:00
updated: 2021-08-09T10:35:19-07:00
title: Firefox opens pages slowly every time after I used it for months
tags: desktop;slowness-and-hanging;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433629;1433631;1433643;1433667;
creator: liujiahao1558
content:
<p>My Firefox opens pages slowly every time after I used it for months, and clearing the cache doesn't help. However, if I create and use a new profile, it gets fast again. What could be the problem? </p>


created: 2021-08-08T20:49:35-07:00
updated: 2021-08-08T20:59:44-07:00
title: Browser bookmarks almost completely disappear without warning, cannot recover them from backups.
tags: desktop;bookmarks;windows-10;firefox-900;firefox-9002;
product: firefox
topic: bookmarks
locale: en-US
answers: 1433575;1433576;
creator: teddycasimirdad
content:
<p>As the title says, almost all of my bookmarks have completely disappeared without any warning. I didn't update firefox, restart it, or anything. I have no idea why this happened, as firefox has been working perfectly all day long, and only after i left my computer for an hour or two, did i come back to the terrifying sight that all of my nearly 630 bookmarks have fully vanished into thin air. </p><p>Oddly enough, i still have one folder, and a few seemingly random bookmarks left over, as to where the rest of them went, i have no idea. </p><p>I've attempted to restart firefox, log out, log back in, disable extensions, and more. The first thing i tried was to use the restore option, however when i click it, it simply says "unable to process file". Out of all the backups available to me, including a nearly year and half old one from an Old Firefox Data folder i had on my desktop, none of them work. </p><p>I also checked underneath profiles, and i saw that i had one more profile than i should, however when using said profile, it has absolutely zero of the bookmarks, so that's a no go. </p><p>I really can't wrap my head around what could've caused this or how to rectify it, and im sort of panicking at the idea of years upon years of bookmarks just disappearing at the drop of a hat. </p><p>My only solace is that it appears my mobile (ios) firefox app appears to have all of the bookmarks still saved and accessible, but i can't find any way to transfer those bookmarks onto browser. </p><p>Any help would be enormously appreciated </p>


created: 2021-08-08T19:33:00-07:00
updated: 2021-08-09T00:45:25-07:00
title: Facebook immagini: Invece dell'immagine esce scritto "potrebbe raffigurare ecc...."
tags: desktop;websites;windows-10;firefox-900;firefox-9002;
product: firefox
topic: websites
locale: it
answers: 1433590;1433593;
creator: HypnoDisk
content:
<p>In pratica da un po' di tempo su facebook ogni tanto mi succede che le immagini nella home non vengano caricate e al loro posto esca una scritta che inizia con <em><strong>"potrebbe raffigurare ecc..."</strong></em> insomma una descrizione automatica di cosa ci dovrebbe essere nell'immagine. Vi lascio uno screenshot. C'è qualcun altro che ha questo problema? Cosa potrebbe essere? Specifico che me lo fa solo con Firefox (utilizzo per lavoro anche Edge e Chrome e non mi stanno dando questo problema)._ </p><p>Ho già provato a cancellare la <strong>cache</strong> e i <strong>cookie</strong> di facebook. </p>


created: 2021-08-08T18:47:57-07:00
updated: 2021-08-08T21:26:29-07:00
title: Need signin every turn on PC
tags: desktop;sync;windows-10;firefox-900;
product: firefox
topic: sync
locale: en-US
answers: 1433580;
creator: huuvinh.nguyen0911
content:
<p>Hi all, </p><p>I have an problem with sync of firefox. </p><p>When i turn on PC on every morning, firefox request me signin my account for sync. </p><p>How do i need to do to fix this problem? </p>


created: 2021-08-08T18:29:04-07:00
updated: 2021-08-09T09:31:48-07:00
title: sometimes ，The browser will automatically download the file openh264-win64
tags: desktop;download-and-install_1;windows-10;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
answers: 1433571;1433579;1433585;1433586;1433659;
creator: 479992714
content:
<p>sometimes ，The browser will automatically download the file openh264-win64-2e1774ab6dc6c43debb0b5b628bdf122a391d521.zip </p><p><a href="http://ciscobinary.openh264.org/openh264-win64-2e1774ab6dc6c43debb0b5b628bdf122a391d521.zip" rel="nofollow">http://ciscobinary.openh264.org/openh264-win64-2e1774ab6dc6c43debb0b5b628bdf122a391d521.zip</a> </p>


created: 2021-08-08T18:20:08-07:00
updated: 2021-08-08T21:27:10-07:00
title: Can't log into Yahoo email
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433581;
creator: susanyardley
content:
<p>I cannot log into my Yahoo mail account while on FireFox.  FireFox is my default browser, and I had not problems until Friday, August 6.  I can log in on my iPhone but not on my desktop.  What happened and what to I do to stop this interference.  Thanks </p>


created: 2021-08-10T16:53:43-07:00
updated: 2021-08-10T16:53:43-07:00
title: certain twitch streams have started stuttering
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: glaukopes
content:
<p>I've tried clearing cookies/cache/history. I've tried disabling addons. Twitch streams played fine in the past, but recently certain streams have started being very choppy or stuttering. It happens consistently on certain streams but not on other streams. Streams work fine in Chrome, so unfortunately the only thing that works for me right now is to just use a different browser. </p>


created: 2021-08-10T16:47:04-07:00
updated: 2021-08-10T16:47:04-07:00
title: errors on websites
tags: desktop;fix-problems;windows-10;firefox-660;
product: firefox
topic: fix-problems
locale: en-US
creator: cbyfire
content:
<p>I keep getting an error on TURO website only it says THERE'S BEEN AN ERROR then underneath invalid value narrowSymbol for option currencyDisplay then a blue box underneath to return to homepage Ive tried clearing cookies and running norton and restarting. Ive called turo and it works for them and it works on other browsers just not firefox of course </p>


created: 2021-08-10T15:38:25-07:00
updated: 2021-08-10T16:36:40-07:00
title: Wonky Firefox Update?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1433944;
creator: marecrom
content:
<p>What is going on with Firefox today? I'm assuming there was an upgrade, and it has messed up my formatting on email with gmail, Facebook, essentially all the websites I've opened up. This is forcing me to move to Chrome, which I did not want to do. </p><p>Surely I'm not the only one? </p>


created: 2021-08-10T15:32:01-07:00
updated: 2021-08-10T15:32:01-07:00
title: cannot completely install firefox - either "regular" or ESR Version
tags: desktop;download-and-install_1;windows-10;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
creator: info5902
content:
<p>I have a HP laptop 15-BA009DX with a Firefox problem.  I noticed that the newest Firefox release takes one of my backed up bookmarks that I restore - causing the folders to "leak" the bookmarks out of the folders. The result is a list at the bottom of the bookmarks menu containing several hundred bookmarks. It seems to only happen when you restore a bookmark .json file. I Loaded the Extended Support Release (ESR) version on my laptop and discoveredf that it doesn't have this bookmark "leak" problem.  </p><p>I tried to install the ESR version on my other (standby) laptop in place of the "regular" version to fix this bookmark folder "leaking" but the ESR version appears to not completely install. I can't go to any web page and I can't access the Tools &gt; Options page. When I select the "Options" choice, it doesn't do anything. I have tried to uninstall and reinstall both the ESR version and the "regular" version several times with the same result. I frequently get an install error message similar to "VCRuntime140_1.dll not found - Reinstall can fix this".  </p><p>I am familiar with computers but I'm not a techie. Installing this should be a no-brainer, but I am baffled why it won't correctly install and work.  </p><p>Any Idea what is causing this problem? Thanks for your kind reply. </p>


created: 2021-08-10T14:34:06-07:00
updated: 2021-08-10T14:34:06-07:00
title: Auto Generated Bookmarks adds "(#)"
tags: desktop;bookmarks;windows-10;firefox-900;firefox-9002;
product: firefox
topic: bookmarks
locale: en-US
creator: kal797
content:
<p>Auto generated bookmarks adds "(#)" in front of name for the number of open browser tasks (I think). Now I am have to remove removing "(5)" from my bookmarks. What can I do to stop this?  Windows 10. Regards, K </p>


created: 2021-08-10T14:30:24-07:00
updated: 2021-08-10T15:14:00-07:00
title: Google Shared Drives issue
tags: mac-os;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433934;1433935;
creator: paul140
content:
<p>Using Firefox on a Mac. </p><p>When I open Google Drive and view my Shared Drives, there are no banner images or icons associated with the drives. They're all blank.  </p><p>But when I open Google Drive and view my Shared Drives in other browsers (i.e. Safari, Chrome), the banners and icons are there. </p><p>Please advise. Thanks. </p>


created: 2021-08-10T13:55:42-07:00
updated: 2021-08-10T16:42:03-07:00
title: How to restore address bar free of drop-down suggestions?
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1433947;
creator: quixotic
content:
<p>Prior to updating to v91.0 today, I had my Firefox browser set up so it would never offer any auto-complete or drop-down suggestions when I typed text into the address bar. However, now that I've updated, I'm now getting drop-down suggestions whenever I type in a search engine shortcut, as well as a "This time, search with..." bar. Other kinds of drop-down suggestions aren't appearing; only the search engine ones. I've attached a screenshot showing what appears. </p><p>I had the same problem with a previous update a couple years ago as well: [<a href="https://support.mozilla.org/en-US/questions/1248608" rel="nofollow">https://support.mozilla.org/en-US/que.../1248608</a>] </p><p>I'd really appreciate some advice on how to restore the address bar to its previous state! </p><p>Thanks in advance. </p>


created: 2021-08-10T13:49:18-07:00
updated: 2021-08-10T15:44:51-07:00
title: How to turn off "Firefox Suggest" 92.0b1
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
answers: 1433929;1433940;
creator: cewinter
content:
<p>Firefox Suggest has reared it's head again in the new beta. Does anyone know if it's possible to turn it off?  The checkbox referenced here: <a href="https://support.mozilla.org/en-US/kb/navigate-web-faster-firefox-suggest" rel="nofollow">https://support.mozilla.org/en-US/kb/navigate-web-faster-firefox-suggest</a> no longer seems to exist and I don't see anything in about:config that looks like it. </p><p>92.0b1 </p>


created: 2021-08-10T13:46:30-07:00
updated: 2021-08-10T13:46:30-07:00
title: Hotkeys in right click bar
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: xlippo
content:
<p>Mozilla support, </p><p>Thank you for reading my inquiry; </p><p>Where is the underscored hotkeys in macOS client—see the picture. I have no problem finding the keys on the Linux client. </p><p>Example of hotkey; "L" Copy Link url. </p><p>Cheers, </p>


created: 2021-08-10T13:23:04-07:00
updated: 2021-08-10T16:36:23-07:00
title: Pre and Post Crash
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1433919;1433928;1433932;1433946;
creator: kent.orton
content:
<p>Hello, </p><p>My computer crashed today.  On restart, Firefox looks different.  I'm sure I had a theme or add on installed prior to the crash.  But I don't have any memory of what it was.  Is there a history I can look at for that?  If so, how do I access it?  Thanks. </p>


created: 2021-08-10T13:16:18-07:00
updated: 2021-08-10T13:28:05-07:00
title: Can't delete specific website data on Firefox.
tags: desktop;websites;windows-10;firefox-900;firefox-9002;
product: firefox
topic: websites
locale: en-US
answers: 1433911;
creator: science.box
content:
<p>Greetings,  </p><p>There is a webpage about gmail account recovery in the uk that keeps showing up pin my browser when I go to type in something for google. This says has a red slash through the little lock. I have deleted history, reinstalled Firefox, cleared cache, but this site keeps appearing. It doesn't seem to show up in bookmarks. If the site loads, it doesn't have a little blue star next to the site address!  I tried to block the site, but Firefox only has an addon to block the site.  </p><p>Any ideas how to get rid of this website info?  </p><p>I read someone's post suggesting there is a cache somewhere, but I'm not sure where to delete that info. </p><p>Please and Thank you. :) </p><p>/Saturn </p>


created: 2021-08-10T13:13:06-07:00
updated: 2021-08-10T13:13:06-07:00
title: [Mac] Firefox Dev Edition REMAPED my mouse 4th button, won't open links in new tabs when clicked
tags: mac-os;desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: amacs
content:
<p>In all early versions, Firefox Developer Edition used my mouse's 4th button only when I clicked it over a link to open it on a new foreground tab. </p><p>On <strong>92.0b1 </strong>it goes back in history, no matter if over a link or not. </p><p><em>about:config &gt; mousebutton.4th.enabled</em> shows only true/false. No option to customize its behavior. </p><p>How do I "fix" this? </p>


created: 2021-08-10T12:55:14-07:00
updated: 2021-08-10T12:56:20-07:00
title: Vers 91.0 Bookmarked Favorites Double-Spaced
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1433897;
creator: Doc16743
content:
<p>With release of 91.0 my bookmarked favorites are double-spaced. I tried the "userChrome.css fix and apparently this no longer works. </p><p>Is this double-spacing now permanent or is there a fix for it? </p><p>Thanks Dave </p>


created: 2021-08-10T12:04:59-07:00
updated: 2021-08-10T13:36:38-07:00
title: FF91 Menu Padding
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1433886;1433915;1433918;
creator: OilCanHarry
content:
<p>Since we'll never know who's taking payoffs to drive away the Firefox user base... </p><p>How do I get rid of the ludicrous amount of vertical padding in my menus? </p><p>The FF89-90 workarounds no longer work. </p><p>userChrome.css coding doesn't work. </p><p>Surely somebody creative can find a way to overcome such deliberate stupidity. </p><p>Since the Firefox designers obviously don't care what users have to say, I'll forego the well deserved feedback on their design philosophy. </p>


created: 2021-08-10T11:55:22-07:00
updated: 2021-08-10T11:55:22-07:00
title: just downloaded 91.0 version, having problems
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: mxereas
content:
<p>when i go to any website, shows name of website but underneath the caps GSN is <a href="http://www.gsn.com" rel="nofollow">www.gsn.com</a>. When I click on the downward arrow next to small print it says "cached" &amp; takes me to this message. Tried clearing cache &amp; restarting several times but not working.  Can I revert back to previous version.  Seems anytime you update I have problems with new version www.gsn.comGSN </p><p><br> You have reached the cached page for <a href="http://www.origin-www.shophq.com/v/clearance-over-70-off/" rel="nofollow">http://www.origin-www.shophq.com/v/clearance-over-70-off/</a> Below is a snapshot of the Web page as it appeared on 7/27/2021 (the last time our crawler visited it). This is the version of the page that was used for ranking your search results. The page may have changed since we last cached it. To see what might have changed (without the highlights), go to the current page. You searched for: shophq We have highlighted matching words that appear in the page below. </p>


created: 2021-08-10T11:48:12-07:00
updated: 2021-08-10T12:41:39-07:00
title: facebook not loading in firefox
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1433887;
creator: sjsiebler
content:
<p>Facebook does not load in Firefox on Macbook pro or macbook air for the past two days.  ????????Not happy.  Works in Safari.  If Firefox is so difficult to use will delete from all our computers. </p>


created: 2021-08-10T11:44:58-07:00
updated: 2021-08-10T13:01:49-07:00
title: Proton tabs
tags: mac-os;desktop;beta;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1433877;1433882;1433884;1433892;1433893;1433898;1433903;
creator: dethier
content:
<p>With Firefox 91, I can no longer disable the hideous Proton changes to tabs. Separating tabs from their content is a really poor user interface decision. It makes it harder to tell which tab is the current tab. With Proton, the active tab is slightly brighter than the inactive tabs. For older folks and color blind folks, this makes it all but impossible to to tell which tab is active. </p><p>If you won't come to your senses and revert this bad user interface decision, then at least add an official option to disable it and go back to the old tab style that other browsers use. If you won't do that, then I will just have to use a different browser. Which makes me very sad, because aside from your bad sense in user interface design, I loved Firefox. </p>


created: 2021-08-10T11:24:29-07:00
updated: 2021-08-10T13:35:56-07:00
title: FireFox 91 drop down menus
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1433865;1433888;1433889;1433910;1433912;1433914;1433916;
creator: CoolNQuiet
content:
<p>With the new Windows update (and FireFox, too?) the custom changes I made a few months ago to resolve the drop down menu spacing issues no longer work. I've got double-spaced menus, AGAIN, which might be awesome for small touch screens but *completely suck* for PCs. </p><p>Any clue how to change the "new and improved" version so it's PC user friendly, again??? </p>


created: 2021-08-10T11:22:01-07:00
updated: 2021-08-10T12:25:47-07:00
title: Firefox account logs out when it isn't supposed to
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1433878;
creator: LukeCZE97
content:
<p>Hi,  for some reason, my Firefox account just doesn't want to stay signed in. I had it set up so it would keep being logged in, but it stopped working. I tried everything I could find on the forums and it still doesn't work. The only lead I have is that in the sync screen it says "your browser is being managed by your organization" and I have AVG installed - could that be the problem? I hope not, but don't know what else it could be... </p>


created: 2021-08-10T11:19:20-07:00
updated: 2021-08-10T11:19:20-07:00
title: Font corruption inside Firefox (Search and Address bar) REVISITED
tags: linux;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: jlabarre
content:
<p>Going back to a <a href="https://support.mozilla.org/en-US/questions/1321790#question-reply" rel="nofollow">previous question that never got answered</a>, I also am seeing corruption in whatever font Firefox and Thunderbird are using for their UI font.  I have searched for various fixes, but none of them do anything to change the font used for the Firefox address bar, or the emails listing in Thunderbird.  At most all you find is how to change the font size or scaling, which is going to be useless if the font is corrupted (or the applications are not handling them correctly). </p><p>I'm figuring the way to verify whether it's a font defect, as opposed to a problem with the underlying code from FF &amp; TB, is to change what font the applications are using, and/or to reinstall the particular font in question.  So what is it using, and how do you edit that? </p><p>Firefox 90.0, Thunderbird 78.12 Fedora 34, Cinnamon Desktop </p>


created: 2021-08-10T11:07:00-07:00
updated: 2021-08-10T12:44:14-07:00
title: Wide Bookmark Spacing is Horrible!
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1433890;
creator: Steve09
content:
<p>When they updated to 89, large spaces were created in between the bookmarked web sites when the window unfolds.  So the bookmarks at the bottom don't fit in the window, and to get to the ones I can't see, I have to click the arrow at the bottom.  But making it worse, is that if I do go to the bottom, the next time I open the bookmark tab, the list will open at the bottom (it doesn't revert to the top).  So I'd have to scroll up to get to the ones at the top. </p><p>I list my bookmarks in the order they're in so I can get to the ones I go to most often as fast as possible.  So they're at the top - I don't have to scroll far to get to them.  I also use the "Other Bookmarks" tab since that's at the top.  But sometimes that's hidden and I have to scroll up to get to access that as well.    </p><p>Also, this update changed the size of the command windows - the copy/paste window, the "open in new tab" window, and the window to get the correct spelling of the word.  They're so big, they run from the top of the screen to bottom, instead of a small square.  So you'll have to scroll way up to get to the command or word you want.    </p><p>I can't stand this.   </p><p>There was a simple work-around.  Changing the proton preferences to false.  But they removed them with 90.   I posted a message on these boards a few weeks ago asking for them not to be removed.   Of course it didn't do any good.  </p><p>There supposedly is a "fix" to this, but it has to do with CSS - whatever the heck that is and I'm not even going to attempt to figure it out.   Fixing this should NOT be complicated at all (like the proton preferences).  And besides, even that CSS thing won't bring everything back to what is was.  So why bother?  </p><p>More scrolling, bigger command windows, etc., are not that big of a deal, but that's not the point.  Why can't they leave well enough alone?  What part of "If it ain't broke, don't fix it," do they not understand?  If I wanted a tedious way to access my bookmarks, I'd use Chrome!  </p><p>I know it won't happen, but how can we get them to reset the bookmarks and command windows back to the way they were?   Is that asking too much?  Ask a silly question... </p><p>If their objective is to lose Firefox users, congratulations.  It just might work. </p>


created: 2021-08-10T10:56:00-07:00
updated: 2021-08-10T12:29:01-07:00
title: Completely locked out
tags: linux;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1433874;1433879;
creator: greefyleans
content:
<p>Hello, </p><p>It's a long story as to how/why, but I have very unfortunately been locked out of my Bitwarden vault where I kept everything (passwords obviously, but all 2FA and backup recovery codes too - a silly thing to do in hindsight), and needless to say I'm having a nightmare. </p><p>I still have access to both primary and secondary emails attached to my locked Firefox account, but that's all. Is there anything that could be done to save me from creating a new account and forfeiting all my synced data? </p><p>I came across <a href="/en-US/kb/what-if-im-locked-out-two-step-authentication" rel="nofollow">this support article</a>, but it doesn't mention a case where one still has access to the account email addresses, so that gives me hope that it's possible, but I need some help, please. </p>


created: 2021-08-10T10:20:11-07:00
updated: 2021-08-10T12:42:48-07:00
title: Cookies in Manage Data
tags: desktop;beta;cookies;windows-10;firefox-910;
product: firefox
topic: cookies
locale: en-US
answers: 1433872;
creator: k12qq-jonathan
content:
<p>Why can I no longer see all cookies in Manage Data?  I am quite sure websites have not stopped adding them. For example Walmart used to add about 20 and now there is just the one. It is the same for every site I visit. Just one basic cookie shows. Are the others hidden somehow? </p>


created: 2021-08-10T10:16:54-07:00
updated: 2021-08-10T12:45:29-07:00
title: I'm sick and tired of these update addicts at Mozilla
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1433891;
creator: dorcom
content:
<p>So this morning I accidentally involuntarily clicked on the updated window that popped up and now I have yet another update Firefox version 91 and once again I have a TabBar I don't want at the previous settings to disable proton are no longer working. Why are you forcing and shoving down my throat your insane updates addictions all the time! I don't want them I don't need them at this lame excuse for security update all because you're so concerned about my safety security and well-being... yeah right! What's next?  In the next update you determine which webpages I can see and which not? It's already happening that many of legit websites I cannot access anymore because I get a security warning blah blah blah blah and even if I click on "accept the risk" and proceed I cannot get to the website anymore. What's the point? For that I don't need Firefox. We're done with Firefox. I'm going to uninstall on all our systems. I've had it with this constant updates nonsense and not asked for and unwanted changes! I have enough already with Windows update nonsense which always introduces another few dozen bugs with every update. Get a life! </p><p>....Mozilla were to build a car, (what a nightmare that would be) the next model would have the ignition key behind the head, the drive select under the seat and the accelerator on the left side.... </p>


created: 2021-08-10T10:09:45-07:00
updated: 2021-08-10T10:09:45-07:00
title: Newser (via NetZero ISP) stopped working a week ago;
tags: windows-7;desktop;tabs;firefox-900;
product: firefox
topic: tabs
locale: en-US
creator: fpmack
content:
<p>Newser (via Netzero ISP) worked fine for many years until a week ago.  I can see all the Newser items, and click on the one I want.  The item is displayed at the top of the screen as a tab.  But it never opens!  btw..... I tried the Chrome browser, and everything worked properly!  Wha' happen?? How do I restore the Newser / Firefox connection? </p>


created: 2021-08-10T10:04:17-07:00
updated: 2021-08-10T12:12:19-07:00
title: Any way for more granular cookie deletion?
tags: desktop;cookies;windows-10;firefox-910;
product: firefox
topic: cookies
locale: en-US
answers: 1433871;
creator: andyross
content:
<p>With FF91, it seems I can only delete cookies for an entire domain. I occasionally have an issue with <a href="http://forums.xfinity.com" rel="nofollow">forums.xfinity.com</a> where it won't load. Deleting the cookies for <a href="http://forums.xfinity.com" rel="nofollow">forums.xfinity.com</a> would fix it. Now, with FF91, I have to delete <strong>ALL</strong> <a href="http://xfinity.com" rel="nofollow">xfinity.com</a> cookies! It seems as if there should be a way to open up the 'container' to see the sub-domains, and then you could further open that up if needed to delete an individual cookie. </p>


created: 2021-08-10T10:04:01-07:00
updated: 2021-08-10T10:04:01-07:00
title: Bookmarks on Firefox 91.0
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: garif
content:
<p>How do I move my sub-bookmarks to the right side of the screen in Firefox 91.0?  After updating to Firefox 91.0, when I clicked a BOOKMARK icon, its sub-bookmarks now appears on the left side.  It used to be appearing on the right side of the screen ... on the right side besides the dropdown bookmarks. </p>


created: 2021-08-10T09:58:03-07:00
updated: 2021-08-10T14:52:42-07:00
title: Download Folders - Randomly Chosen?
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433925;1433931;
creator: dean40
content:
<p>When I download a file, I select the folder from many that I use. I tend to download files to the same folder for 3-4 downloads at a time, before selecting another folder for the next downloads. </p><p>However, after selecting a folder, Firefox bring up some unused, totally random folder for the next download, moving away from the last folder I selected for the last download, which I would expect to remain the same until I changed it. </p><p>Is this right? It's driving me nuts, and pushing me back towards Chrome. </p>


created: 2021-08-10T09:06:27-07:00
updated: 2021-08-10T13:33:32-07:00
title: Bookmarks duplicating
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1433862;1433863;1433864;1433866;
creator: laste8
content:
<p>Bookmarks are duplicating.  Is there a fix for this or is this just an anomaly? </p><p>Thanks </p>


created: 2021-08-10T09:01:48-07:00
updated: 2021-08-10T09:01:48-07:00
title: Youtube
tags: desktop;websites;windows-81;firefox-910;
product: firefox
topic: websites
locale: pt-BR
creator: marmontelli92
content:
<p>Bom dia, amigos. Quero avisar que o Firefox trava quando entro no Youtube. Aparece uma mensagem dizendo que uma página está deixando o navegador lento. Só acontece com o Firefox. Obrigado. </p>


created: 2021-08-10T08:55:20-07:00
updated: 2021-08-10T13:50:58-07:00
tags: desktop;beta;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433926;
creator: digger618
title:
AOL emails taking forever to load after logging in password even after updating to latest firefox version 91.0

content:
<p>I've been having an issue with firefox when trying to load my emails in aol. I don't have this problem with other browsers. After logging in with user name and password, there is a consent page that pops up. After answering that prompt, the emails should start loading. It's been taking almost 2 minutes to load. I thought that by updating to the latest version, 91.0, today, that problem would cease. It hasn't. Any ideas? </p>


created: 2021-08-10T08:20:45-07:00
updated: 2021-08-10T12:37:50-07:00
title: Lost my laptop
tags: desktop;beta;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1433840;1433883;
creator: janicecotton
content:
<p>I lost my laptop and had to get a new one and downloaded firefox. is there anyway to get my bookmarks back? it had links to my course work including passwords and such </p>


created: 2021-08-10T07:52:06-07:00
updated: 2021-08-10T07:52:06-07:00
title: New tab is being opened in a different window
tags: desktop;tabs;windows-10;
product: firefox
topic: tabs
locale: en-US
creator: rainer.luft
content:
<p>When I try to open a new tab (via menu of "+") in one window, a new tab is opened in one of my other open windows. </p>


created: 2021-08-10T07:51:28-07:00
updated: 2021-08-10T07:51:28-07:00
title: Firefox Sync account locked (email was returned)
tags: desktop;sync;windows-10;firefox-900;
product: firefox
topic: sync
locale: en-US
creator: ethereal86
content:
<p>Hello, </p><p>My Firefox Sync account was locked because the email bounced. I've since regained access to my email address. How to reset this lock so I can access my account again? </p><p>Thanks! </p>


created: 2021-08-10T07:35:11-07:00
updated: 2021-08-10T07:35:11-07:00
title: OneTab
tags: desktop;beta;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: dgoldberg2
content:
<p>I just let Firefox update on my windows computer.  I had OneTab open because I was saving my open pages before the update.  After the update, OneTab is gone. Not just the data, but even the icon is gone as if I'd never installed it.  Is there a way to retrieve the lost information? </p>


created: 2021-08-10T07:30:09-07:00
updated: 2021-08-10T07:30:09-07:00
title: Firefox Initial Opening and Webpage loading speed
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
creator: sortmyit
content:
<p>Hi I have been an avid firefox user for decades, but now I look at the chromium edge from Microsoft and am tempted to ditch firefox althogether. It is so fast in opening the first window to the loading of webpages its instant. I am on cloudflare dns and that is the fastest around. Then when I check Edge or normal Google's Chrome version and compare it to Firefox I see a day and night difference on the rendering engine. I run on an 8700K PC but boy is it faster on edge chromium. The only reason I haven't switched is the interface is larger compared to firefox, on edge browsing bookmarks is difficult as I have to scroll a lot before I get to what I wan't but on firefox it is much slimmer so I don't have to scroll the fat bookmarks dropdown menu like in edge. But That is the only thing that is holding me back. Could you guys please not reinvent the wheel diverging to think what more a browser must do to what can a browser do well that it already does and just get Firefox to loading websites faster, your Geko engine is beaten dead by Chrome's engine. They are ridiculously faster in perceptualy seeing that webpages drop on your screen in seconds and dns resolution does not take such back and forth. The whole page just drops when firefox pieces all of the webpage as you sit and look at it to render. Could it not just appear instantly and start clicking on links to further browse on. Leave everything you are doing and just make it render faster than chromium and you would have your userbase back. Privacy is great I do like the new bells and whistles protecting me. On desktops at least could you not unleash the full multicore capability of process crunching to get the webpages to load. I am on an 110 Mbps Download, 10Mbps Upload, 7ms Ping connection and then there is cloudflare. Tried different DNS providers like quad dns, cleanbrowsing, opendns etc but on edge and chrome still faster. Tried fiddling with network trr mode and dns doh on firefox settings, tried various troubleshooting methods but still firefox takes time to resolve dns from initial press of the link to rendering the webpage via gpu or even disabling web gfx. I don't have time to type all of what I have tried here it will become a bible. So just saying under the hood do something so that Firefox renders and loads webpages fast, this is the basic principle of a web browser to browse the web without hinderance or annoyance. Oh and also I am running my Windows 10 OS on Intel Optane 900P so that isn't a bottleneck at all. Thas pure Optane drive no cache or QLC attached drivel.   Yes I know all about addons disabling and firefox refresh and startup cache reset and all the other shenanigans. I am not a noob, tried about:config improvements as well. So no Firefox does not by any measure come close to loading webpages as fast as chrome does. </p>


created: 2021-08-10T06:55:26-07:00
updated: 2021-08-10T06:55:26-07:00
title: Não consigo acessar meu sync
tags: desktop;sync;
product: firefox
topic: sync
locale: pt-BR
creator: w.rosario
content:
<p>Acesso com usuário e senha, porém pede para confirmar via e-mail. Mais da como e-mail retornado e bloqueado.  Não recebo e-mail de confirmação e não consigo fazer o sincronismo do meu firefox </p>


created: 2021-08-10T06:49:19-07:00
updated: 2021-08-10T06:49:19-07:00
title: Firefox prompts for primary password even when it has not been restarted
tags: mac-os;desktop;privacy-and-security_1;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: nathrao
content:
<p>Recently Firefox seems to be prompting for the primary (master) password even when it has been running for a while and I have unlocked the password manager. This making me wonder if there is some malware that is trying to get my saved logins. [I don't see any unfamiliar addons/plugins.] The other possibility is that there is a setting that changed that relocks the password manager after a specified period, or if/when I lock the computer. But I can't find anything that looks like a match in about:config: There is a setting for security.password.lifetime, but I the only information on it is contradictory, and does not match what I experience. -Nath Rao </p>


created: 2021-08-10T06:48:38-07:00
updated: 2021-08-10T06:48:38-07:00
title: Primary password requested multiple times as of recently
tags: desktop;sync;windows-10;firefox-900;firefox-9002;
product: firefox
topic: sync
locale: en-US
creator: l.fischer
content:
<p>Hi, as of a couple months ago, Firefox has started asking for the primary password multiple times. It used to only do it once when it syncs after startup. But now I sometimes get the popup for the primary password multiple times. I haven't figured out a way to reproduce since it seems to randomly pop up, even when I'm not actively doing something in the browser. I believe this started happening after an update but I can't pin down the actual onset of this problem so I'm not sure. Does anyone else experience the same thing? </p>


created: 2021-08-10T06:20:56-07:00
updated: 2021-08-10T06:32:45-07:00
title: MyLOFT extension
tags: linux;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1433814;
creator: RatulOct24
content:
<p>Please make extension "MyLOFT" available for mozilla. To access British Library online it is needed. </p><p>Google Chrome and Microsoft Edge has extension "MyLOFT" . </p><p>I am a regular user of Mozilla Firefox for Windows 10 as well as Linux confidently. </p><p>Please make it available ASAP. </p><p>Thank you </p>


created: 2021-08-10T06:17:16-07:00
updated: 2021-08-10T06:17:16-07:00
title: Speed
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: mendes.cortez
content:
<p>I recently changed my router. And now I, who have bandwidth of 1000/200 Mbs, in Firefox i can only get 350/200, while in Brave and Edge I get 900/200. What could be the problem? </p>


created: 2021-08-10T05:51:28-07:00
updated: 2021-08-10T06:55:31-07:00
title: javascript and script location
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433819;
creator: ilvuszq1
content:
<p>in this page ..          &lt;meta charset="UTF-8"&gt;   &lt;title&gt;mystuff&lt;/title&gt;     &lt;script&gt;      function logKey(e) {     console.log("at logKey");     //console.log(e);     //log.value = ${e.code};   }    &lt;/script&gt;    &lt;input type="text" id="inp" value="typehere"&gt; </p><p></p> &lt;script&gt;      var inp = document.getElementById('inp');   var log = document.getElementById('log');   inp.onkeyup = logKey;   console.log(inp);  &lt;/script&gt;    <p></p><p>i get a console log error report saying that on line 16 'inp' is undefined. I am 84.5 and trying to learn how to generate and interact with a web page. i wrote my first program in 1960 and have extensive C# experience but web programming seems to be more about where things are placed rather than what they do. Yes, i have history off. </p>


created: 2021-08-10T05:38:47-07:00
updated: 2021-08-10T05:38:47-07:00
title: Use extension as startup page
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: l.ferrillo99
content:
<p>Hi guys, I use nighttab extension to customize the browser, but the page created by the extension shows only in new tabs, not in the startup page. How do I set it to be the startup page too? </p>


created: 2021-08-10T05:37:59-07:00
updated: 2021-08-10T05:42:44-07:00
title: Keyboard changed
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1433803;
creator: maarten0911
content:
<p>I need help changing my keyboard layout in Firefox, as I´m not able to find the right settings. I'm currently using a British keyboard (with @ below the 'Esc') layout on a keyboard with American keyboard (with ` below the 'Esc') layout. I´m thankful that it is still a QWERTY-layout but for example the ´ and ' are on different places than I can see and from what I'm used to. </p><p>So, how can I change the keyboard layout on Firefox? </p><p>On my OS I sure have the right settings for my keyboard, I think it changed on my web browser when it updated. </p><p>Please ask first if you don't understand the question, thank you. </p>


created: 2021-08-10T05:32:01-07:00
updated: 2021-08-10T05:32:01-07:00
title: White message text in Linkedin
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
creator: david498
content:
<p>My messages in Linkedin are displayed as white text on a white background.  This only happens in Firefox.  Black would be better! (as on other browsers).  As far as I can see, this only affects Linkedin, not other apps. </p>


created: 2021-08-10T04:15:25-07:00
updated: 2021-08-10T04:15:25-07:00
title: Error-message
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: gerardvenken
content:
<p>When I login on <a href="http://www.myhealth.be" rel="nofollow">www.myhealth.be</a> with my eID there is no problem, but with my wifes eID I receive an error-message ; SEC_ERROR_PKCS11_GENERAL_ERROR; What is the reason ? </p>


created: 2021-08-10T03:18:29-07:00
updated: 2021-08-10T03:18:29-07:00
title: Levél nyomtatása
tags: desktop;other;windows-81;firefox-900;
product: firefox
topic: other
locale: hu
creator: tothlasz59
content:
<p>Kedves Mozilla! </p><p>A Firefox levelező saját levelező programjában nem nyomtatható a levél csak a csatolmány. Eddig ment, az utolsó frissítés óta azonban csak a nyomtatási kép jön fel, és a nyomtató csak üres lapot ad ki. Köszönöm! </p><p>Üdv: Tóth László   tothlasz59@gmail.com </p>


created: 2021-08-10T02:11:48-07:00
updated: 2021-08-10T02:11:48-07:00
title: security in AliExpress message center
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
creator: vdvoort183
content:
<p>When contacting a seller in AliExpress a "Message center" is used. In fact a browser tab. I use Firefox and I saw the padlock wth the warning triangle which is not there in the normal browsing in AliExpress. I was looking for that kind of information, because it seemed that information from the chat was stolen by someone (usercode and password for a subscription). I saw in the explanation of Mozilla that information like pictures is not safe. Is it really possible that chat texts are stolen from such a connection ? Thanks for your help,  Peter </p>


created: 2021-08-10T02:02:33-07:00
updated: 2021-08-10T02:02:33-07:00
title: about adding shortcuts to the first page , search bar
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: bmipublicrelations333
content:
<p>hello and best regards yesterday i added 21 shortcuts to the first page below google search bar in the first page of my browser in order to simplify my access to some sites i need them  but today when i turned my system on , i saw that none of them is remained on the first page i mean under the search bar on the first page  so pls tell me how should i replace them on the first page of firefox search page  many thanks and best regards </p>


created: 2021-08-10T01:57:26-07:00
updated: 2021-08-10T01:57:26-07:00
title: Felugró ablakok pozíciója
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: hu
creator: ricolan9
content:
<p>Sziasztok! A probléma a következő: Ha a <a href="https://www.eredmenyek.com/" rel="nofollow">https://www.eredmenyek.com/</a> oldalról megnyitok egy ligát vagy meccset, akkor azt egy különálló ablakban nyitja meg minden böngésző, így a firefox is. Viszont az ilyenkor felugró ablak helyét sajnos nem tudom befolyásolni. Azt szeretném, hogy az összes ilyen felugró ablak egy bizonyos pozícióban (pl. a bal felső sarokban vagy a 100-100 pixelre a bal felső saroktól) jelenjen meg a képernyőmön. Be lehet ezt valahol állítani? </p>


created: 2021-08-10T01:41:01-07:00
updated: 2021-08-10T01:41:01-07:00
title: Want to permanently clear cache in firefox without going to settings
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: lukerajan.mathew
content:
<p>My main objective is to clear the cache permanently for the application which i am accessing using Firefox. The customer with whom i am working with requires a permanent solution to clear cahce without the effort of the user to access the settings and clear cache from there.I have found a solution to clear cache by setting FF as private browser. On doing so it is almost clearing the entire cache but there is still some residual cache left. The residual cache that is remaining is called "<a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a>". This is creating a lot of issues for me. Many user are complaining that there is still cache left and this is the one ("<a href="http://addons.mozilla.org" rel="nofollow">addons.mozilla.org</a>"). The users dont want to go to settings and clear the cache by themselves, they are too busy to do so. Please provide me a permannent solution to clear the cache once and for all without the need to access the settings to clear cache. PLEASE HELP </p>


created: 2021-08-10T00:47:31-07:00
updated: 2021-08-10T00:47:31-07:00
title: Is there way to prevent the tabs from sliding left when closing tab?
tags: desktop;tabs;windows-10;firefox-900;
product: firefox
topic: tabs
locale: en-US
creator: myforfor
content:
<p>I have many tabs open, and when I close one of the tabs in a middle of the panel I get all the tabs next to the closed one slide left at its place, and this position persists until moving the mouse cursor outside the tabs panel. How can I maybe disable that "mouse focus at closing" to make tabs slide from left to right at once? Thanks in advance! </p>


created: 2021-08-10T00:35:56-07:00
updated: 2021-08-10T00:35:56-07:00
title: Firefox drives the Shell Infrastructure Host crazy.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: kissmyvis
content:
<p>I've recently started using Firefox again, because it's more comfortable and faster than Chrome for watching Amazon Prime Video. </p><p>However, troubling troubles began to appear today. When I start Firefox, the Shell Infrastructure Host runs out of control and the RAM usage always exceeds 60%. And this also affected the performance of video playback, causing slow loading and choppy videos. Furthermore, this did not change after exiting Firefox, so I had to reboot my PC to refresh this process after launching Firefox. </p><p>I did some research on this process. My first suspicion was malware disguised as this process. However, this program was in the right place and multiple virus scans did not detect anything. Also, this process never runs amok when using different browsers, only when using Firefox does this runaway occur. </p><p>The next thing I suspected was adblock. However, the adblock I use is the same as the one I use in Chrome, and I have never had any problems using this extension before. </p><p>I also suspected a corruption in the program. However, after repairing using the command prompt, the problem continued to occur. </p><p>There are very few similar reports using google, and as I am not a PC expert, I cannot come up with a solution. </p><p>Please help me. </p>


created: 2021-08-10T00:31:55-07:00
updated: 2021-08-10T01:38:30-07:00
title: google search result links not opening
tags: linux;desktop;fix-problems;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433785;1433787;
creator: jeremy.rutman
content:
<p>If I put a search e.g. 'quantum computing course pdf'   into the top browser bar , or into the google search text field at <a href="http://google.com" rel="nofollow">google.com</a>, I get a list of results. Those results, when right- or left-clicked, don't open.  If I right-click and open in new page I get a blank page with url along the lines of  </p><p><a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjFvbTJ96XyAhVRUxUIHQ8-B6QQFnoECAQQAQ&amp;url=https%3A%2F%2Fhomepages.cwi.nl%2F~rdewolf%2Fqcnotes.pdf&amp;usg=AOvVaw2u5QfsBwPW7a9j-uq2BAlZ" rel="nofollow">https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjFvbTJ96XyAhVRUxUIHQ8-B6QQFnoECAQQAQ&amp;url=https%3A%2F%2Fhomepages.cwi.nl%2F~rdewolf%2Fqcnotes.pdf&amp;usg=AOvVaw2u5QfsBwPW7a9j-uq2BAlZ</a> </p>


created: 2021-08-09T22:37:49-07:00
updated: 2021-08-09T22:37:49-07:00
title: bookmarks failing to update
tags: mac-os;desktop;bookmarks;download-and-install;update;macos-1015;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: stevefrommarsannay
content:
<p>Dear Firefox Community </p><p>I’m a Mac user.  I’ve been a happy Firefox user for about eight years or more, with few problems.  The only main one has been the refusal of Firefox to update automatically, even though I’ve ticked the box in preferences for this to happen so I always have to update by restarting Firefox manually and downloading it again. </p><p>I’m currently using Firefox 78.8.0esr.  It needs updating, and I’ve tried about six or seven times over the last 6 weeks (most recently to Firefox 90.0.2dmg).  Every time I do this, however, Firefox loses memory of me - and all my bookmarks (you’ll understand that after eight years there are a few hundred of these) disappear.  I’ve copied them in in various ways (most recently by importing my Firefox bookmarks from 78.8.0 into Safari and then into Firefox 90 - and it works for about 12 hours or so, but then on the second or third time I open it reverts to the bookmarkless screen as if I’m a completely new user (with a really irritating picture of Soraya who is a Firefox fan and presumably is exempt the kind of problems I’m having). </p><p>Can you explain what is happening please, and how I can overcome this? </p><p>Thanks, </p><p>Steve Charters </p>


created: 2021-08-09T22:35:39-07:00
updated: 2021-08-09T22:35:39-07:00
title: screenshots not taking full page
tags: desktop;customize;windows-10;firefox-900;firefox-9002;
product: firefox
topic: customize
locale: en-US
creator: falcongt9
content:
<p>A while ago I could take screenshots of stuff on tinker CAD but now when I take screenshots its all black in the 3D workspace. i think something with the most recent update caused this problem </p><p>Screenshot below of what my problem is. Before I could see the objects that I was making. </p>


created: 2021-08-09T21:49:18-07:00
updated: 2021-08-09T21:49:18-07:00
title: Browsing subversion repo using Firefox
tags: mac-os;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: simon.diderrich
content:
<p>Hi just wondering if anyone knows how to set Firefox to open links in a subversion repo "in browser" and not keep offering to download and open in an external application? It just ends up downloading heaps of files then opens them in whatever editor you have associated with that file type on your local machine.  </p><p>I simply want to browse the repo using Firefox and it display the php source code to read it. css, js, json etc files have their source code displayed fine.  </p><p>You also cant change it in settings to use Firefox for PHP files like the ones below. </p><p>Some people will say just install Tortoise I know. </p>


created: 2021-08-09T21:01:43-07:00
updated: 2021-08-10T02:07:18-07:00
title: AD Blocker
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1433790;1433792;
creator: jayhawk7141
content:
<p>I am running FireFox 90.0.2 and it seems like every website is asking me to disable my AD Blocker. Does FireFox have a built in one??? I have clicked on the shield and disabled the Enhanced Tracking Protection but that has not helped at all.  The only way I can get around the AD Blocker problem is to use MicroSoft Edge which I hate!! Help please. </p>


created: 2021-08-09T20:09:25-07:00
updated: 2021-08-09T20:09:25-07:00
title: change email
tags: desktop;other;escalate;windows-10;admin;verificationemail;firefox-900;
product: firefox
topic: other
locale: en-US
creator: Col_Boogie
content:
<p>OK, I no longer have the email account from 'hmorris@southwest.tn.edu' to 'howardcarymorris2@gmail.com' the way you tell me to do it wants to send me a verification code to my old email - impossible (you may verify that email bounces). </p>


created: 2021-08-09T19:57:03-07:00
updated: 2021-08-09T19:57:03-07:00
title: HTML for two monitors
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: Col_Boogie
content:
<p>--First will describe what I wanted to do, obstacles I faced, then list How I got around them. I wanted a two monitor transaction. One for person sitting at the PC and another for the audience to see. I found there may be something in the works to allow html to do that, but don't think it is implemented yet. If there is a way, please tell me. --First try was to open a second window and drag it to the other monitor. Minor problem, that was considered a popup, but was allowed to OK it. I intended to use parent/child window communication but the two windows weren't from the same 'domain' (come now - they were from the same directory). Hmm, the popup problem may be due to where I do the open (just found a demo that did not have a problem from a &lt;a&gt; or &lt;input type=button&gt; --Second try, I switched to postMessage() communication. That ran into problems when I coded (roughly) &lt;button onclick="Send_Message('1 ',+FontSizeO.value+', '+x3+',  '+x4+', '+x5)"&gt;Pause Clock&lt;/button&gt; Only two parameters were being passed to Send_message - FontSizeO.value+', '+x3+',  '+x4+', '+x5 was being sent a a single string as the second parameter to the function. I used the following code to fix that problem: function Send_Message()	{ 	X= arguments.join(',');Z=Z.split(','); 	SubWin.postMessage(Z,"*") } Later I changed the button to &lt;button onclick="Start_Clock()"&gt;Start Clock&lt;/button&gt;<br> coding the function call outside the onclick worked --Next problem was the &lt;audio&gt; wasn't being heard from the 'popup' window. I got around that by using a postMessage to the parent window to play the &lt;audio&gt; (also). It seems like an unecessary . --Recap, while I got around the problems, I would still like help for the following issues: 1) Coding HTML for two monitors. 2) Allowing parent/child window communication with widows generated from same directory (Yes, I know if I moved code to a server that shouldn't be an issue). A config parameter would do. 3) Need to fix problem with &lt;button onclick="...."&gt;not passing more than two parameters to a called function. 4) Sound from the 'popup' window. </p>


created: 2021-08-09T18:35:48-07:00
updated: 2021-08-09T19:43:40-07:00
title: Websites display in mobile view on desktop browser
tags: desktop;websites;firefox-900;firefox-9002;
product: firefox
topic: websites
locale: en-US
answers: 1433759;1433764;
creator: alexdam030
content:
<p>Recently I've noticed when I try to load <a href="http://na.op.gg" rel="nofollow">na.op.gg</a>, the website displays very strangely when I try to load the website. It tells me to download the mobile app on desktop and everything is very stretched out. I assume the website is trying to fit everything to width and displaying ads for their mobile app because it thinks I'm on a mobile device. </p>


created: 2021-08-09T18:18:03-07:00
updated: 2021-08-09T19:37:30-07:00
title: Firefox Addons telling me to download Firefox while I'm using the Firefox browser
tags: desktop;download-and-install_1;firefox-900;firefox-9002;
product: firefox
topic: download-and-install
locale: en-US
creator: alexdam030
content:
<p><i>Locking this thread.</i><br><i>Please continue here: [<a href="/questions/1346511" rel="nofollow">/questions/1346511</a>]</i><br> I was trying to download this addon to control Instagram videos but I can't download it because Firefox is telling me to download Firefox for some reason. The settings tell me I'm fully updated to version 90.0.2. </p>


created: 2021-08-09T18:08:22-07:00
updated: 2021-08-10T04:31:54-07:00
title: My addons have disappeared
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: install-and-manage-add-ons
locale: en-US
answers: 1433757;1433772;1433775;
creator: NickDavidson19
content:
<p>Well, today my add-ons have disappeared and are not showing up like they are supposed to just GONE! Disappeared and I'm pretty ticked off about it. Because I like my Firefox add-ons, and I shouldn't have to deal with losing them from time-to-time, same with my bookmarks, + I didn't get a response on my Google Play review so at very least you people should at least acknowledge me. Otherwise, I'm done with your browser it's not worth keeping anymore. </p>


created: 2021-08-09T17:36:51-07:00
updated: 2021-08-09T17:36:51-07:00
title: Performance-Updates
tags: desktop;fix-problems;windows-10;firefox-890;
product: firefox
topic: fix-problems
locale: en-US
creator: xcorp1
content:
<p>We know that maybe some think it is in the best interest of users to remove options, but removing the option to stop update notifications is compounding the basic problems of crashing, slowness, seemingly doing something in the background. First I would say that in the past I would use FF over all other browsers, but something happened in the past year that is making it unproductive to use the browser. Particularly when you lose setting and passwords saved.  </p><p>Is there a way to stop notifications? </p><p>As a professional that has important work to do, I am considering removing the FF browser from the computer. </p>


created: 2021-08-11T15:39:38-07:00
updated: 2021-08-11T15:39:38-07:00
title: Sleep Mode
tags: desktop;tips;windows-10;firefox-910;
product: firefox
topic: tips
locale: en-US
creator: marksimins
content:
<p>Hello, For some reason Firefox prevents my computer from going into hybrid or sleep mode. How do I fix this? Thanks </p>


created: 2021-08-11T15:11:04-07:00
updated: 2021-08-11T15:11:04-07:00
title: firefox & outlook.com email
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
creator: jledgewood33
content:
<p>is there a known issue as of late with firefox browser and microsoft <a href="http://outlook.com" rel="nofollow">outlook.com</a> email? it seems to take some time for the website to open into my inbox. </p>


created: 2021-08-11T15:00:02-07:00
updated: 2021-08-11T15:00:02-07:00
title: How to change appearance of tabs for better accessibility
tags: linux;desktop;tabs;firefox-910;
product: firefox
topic: tabs
locale: en-US
creator: justin.hellings+firefox
content:
<p>Hello. I'm a long-time Firefox user but this is the first time I have posted here. </p><p>I just changed my OS (I'm now on MX Linux 19) and I assume the version of Firefox I now have (91.0 64 bit) is newer than the one I was using. (I was on ubuntu 16.04) </p><p>The appearance has changed in a way that has reduced accessibility for me. When the active tab is the first or last tab, I get confused and think that the active tab is actually the adjacent one. It is only a few seconds of confusion but it keeps throwing me off. </p><p>I've realised why this is. The active tab is now a floating box. It is not attached in any way to the area below. All the other tabs *do* look like they are connected to the area below but they do not have any visible borders, except for the tab next to the active tab. </p><p>I tried a few different themes and I found that some that break this new convention (yay!) but the text/background contrast was lower and made reading difficult. (I can read black text on white background easily but find many other colour combinations difficult.) </p><p>I'm now using a theme that sticks with the new convention but makes the active tab yellow while other tabs are mid blue, which makes the active tab very obvious. I can read the text fairly well but it's not as good as black on white for me: <a href="https://addons.mozilla.org/en-GB/firefox/addon/high-contrast-color/" rel="nofollow">https://addons.mozilla.org/en-GB/firefox/addon/high-contrast-color/</a> </p><p>I read in a stack-exchange question that installing the Firefox Color extension would allow me to have more control over appearance. Unfortunately, I don't seem to be able to change just one thing, e.g. just change the colour of the active tab in the system theme. Instead, as soon as I change one thing, Firefox Color changes the colours of everything else that it has control over. </p><p>Is there a way to make the active tab more prominent without taking on a completely new colour scheme and without having to do any coding? </p><p>Thanks for any help. </p>


created: 2021-08-11T14:58:00-07:00
updated: 2021-08-11T15:32:59-07:00
title: Websites not displaying banners, images, links, fonts correctly
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1434178;1434189;1434193;1434196;1434197;
creator: box37
content:
<p>Hi Everybody, </p><p>Today after restarting my computer, none of the websites I've been viewing on Firefox are displaying properly.  They're missing banners, and somehow the colors, fonts, links, etc. are messed up.  I can open pages but none look like they should. </p><p>I've got no idea why this is happening or what to do about it.  I've attached a screenshot of Yahoo Sports below.   </p><p>Happy to provide other information if necessary! </p><p>Thanks a lot for the help! </p>


created: 2021-08-11T14:41:45-07:00
updated: 2021-08-11T15:03:34-07:00
title: Soundcloud won't load after the first time visited
tags: desktop;websites;escalate;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1434179;
creator: marriaga158
content:
<p>I've been having an interesting problem with Firefox for the past couple of months regarding only Soundcloud, where after the first visit to the website it won't load, giving a generic "Sorry! Something went wrong" screen. Firefox will continue to not load the site correctly until I clear the cookies and the cache, which works but only for one visit, and as soon as I close the tab and open soundcloud again or refresh the tab the problem comes back. I have disabled all of my extensions as well as enhanced tracking protection when testing. A firefox refresh also did not solve the problem. The only way I can get the site to behave normally is when using private browsing.  </p><p>The console is filled with errors regarding javascript files (source URI is not allowed in this document). </p><p>Thanks </p>


created: 2021-08-11T14:32:46-07:00
updated: 2021-08-11T16:49:51-07:00
title: Thunderbird verizon email stopped
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434182;1434227;
creator: bob_vandam
content:
<p>August 4 my <a href="http://verizon.net" rel="nofollow">verizon.net</a> email on thunderbird stopped receiving new mail.  I keep getting server rejected login information.  I resubmitted my password and still got same message.  I manually reconfigured pop3 and even manually configured imap but both failed.  I then deleted the account and same error when I tried to reinstall it.  I then used Firefox to log into <a href="http://aol.com" rel="nofollow">aol.com</a> and used by verizon id and password to access it that way and it worked and my mail since august 4 has been retrieved.   </p><pre> What has changed that I can't access my verizon mail via thunderbird?  Since I can't contact AOL, I wonder if anyone else might have an anwser? Thanks for any help you might give  Bob </pre>


created: 2021-08-11T14:12:51-07:00
updated: 2021-08-11T14:12:51-07:00
title: Mac OS X and Firefox Audio Channel
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: catcher.rj59
content:
<p>I'm running Big Sur and have run earlier versions of Mac OS X.  I have three user accounts on my MacBook Pro early-2015 ( Administration account, primary user account with admin privileges and third account for general use).  I have noticed over the past couple of years that any audio playing through the Firefox browser on the third account will be heard when I switch (not logoff) user to either of the other two accounts.   This doesn't happen with Quicktime playing audio nor with Safari or Chrome.  What could be the cause of this? </p>


created: 2021-08-11T13:59:31-07:00
updated: 2021-08-11T15:07:24-07:00
title: Upon clicking on a link on a webpage, it moves to another location without opening the link
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434183;
creator: WCarp7
content:
<p>Sometimes, after the last major Firefox upgrade, upon clicking on a link on webpages, immediately, the link moves to another location on the webpage without opening the link. I then have to move my mouse to "chase" the link and then when clicked on again, it does not move and the link opens. </p><p>I would like to have this issue fixed. </p>


created: 2021-08-11T13:52:00-07:00
updated: 2021-08-11T13:52:00-07:00
title: Upon a Windows 10 Update, Firefox opens an additional Firefox Window titled Yahoo Search Results
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
creator: WCarp7
content:
<p>Upon a Windows 10 Update, Firefox opens an additional Firefox Window titled Yahoo Search results when there was only one Firefox Window open before the Update. </p><p>Why is this? </p>


created: 2021-08-11T13:51:57-07:00
updated: 2021-08-11T15:04:38-07:00
title: Firefox updated without permission. How do I downgrade and KEEP IT THERE!
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1434165;1434170;1434180;1434181;
creator: Elliander
content:
<p>First of all, words cannot expressed just how ANGRY I AM so I will TRY to reign this in but know that I consider this behavior MALICIOUS!!! I also consider it THEFT to steal bandwidth on a metered connection. </p><p>Now, with that out of the way, I was intentionally keeping Firefox on a version that I needed it to stay on for work I was doing. I ONLY use Firefox with that work, and, in fact, the reason why I am logged into this forum in Chrome right now is because I don't want syncing and other data stuff to happen in the background without my permission. </p><p>For a few months firefox would bug me that an update is available and I would annoyingly have to keep dismissing it, but apparently the last time I ran Firefox a few weeks ago it updated without telling me what it was doing or getting my permission first. It just freaking DID IT. So now I am on a version of firefox I don't want to be on and I can't take the time to keep reinstalling it. </p><p>This is MY COMPUTER. It BELONGS TO ME, not Mozilla. I do NOT give Mozilla permission to steal my bandwidth nor do I give permission for any changes to be made to my computer without prior consent AND notification. You don't just get to make changes like this and then tell me after the fact. </p><p>Develops that think this is OK are, in my opinion, worthy of my absolute hatred. Again, I am reigning in just how MAD I am about this. Any program that installs itself without my permission is a security threat. FIrefox is malware until it stops. </p>


created: 2021-08-11T13:45:57-07:00
updated: 2021-08-11T13:45:57-07:00
title: An important Bookmark folder disappeared again! (I reported this issue before.)
tags: desktop;bookmarks;windows-10;firefox-900;firefox-9002;
product: firefox
topic: bookmarks
locale: en-US
creator: WCarp7
content:
<p>An important Bookmark folder disappeared again! An important Bookmark folder disappeared again. I looked in nearby folders but it wasn't there. I can do a Search but it does not help because it does not show the location of the Bookmarks it finds. </p><p>How can I easily find a lost Bookmark folder after adding more Bookmarks later? </p><p>Thanks </p>


created: 2021-08-11T13:44:00-07:00
updated: 2021-08-11T15:08:29-07:00
title: Firefox Won't Open No Matter What!
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1434186;
creator: jdfarrell09
content:
<p>When I try to open Firefox in normal mode, it refuses to open no matter what! I try opening it in safe mode, but part of the dialog box shows for a split second before disappearing again. Firefox seems to only open in safe mode with networking. Somebody please tell me how to make Firefox work in normal mode. </p>


created: 2021-08-11T13:39:13-07:00
updated: 2021-08-11T14:25:11-07:00
title: Firefox 91.0 ==> UI issues with appearance of fields, buttons
tags: mac-os;desktop;fix-problems;needsinfo;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434163;1434168;
creator: pmaisonpierre
content:
<p>Updated to Firefox 91.0 (MacOS 10.13.6 High Sierra) ==&gt; UI issues with fields showing no color, inappropriate color, window transparent/skeletal appearance where under-window is visible / inability to use selection buttons. Normally I could solve this by deselecting graphics acceleration but in 91.0 FFx this doesn't solve the problem. <strong> If FFx Team Members are reading</strong>: Please fix, thanks. </p>


created: 2021-08-11T13:38:35-07:00
updated: 2021-08-11T13:38:35-07:00
title: Primary Password
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: scottth1
content:
<p>It used to be I would launch firefox then enter my primary password and not be asked to enter it again during that session. About a week ago Firefox started asking for my primary password several times a session. Is this something new or is it a virus of some kind? How can I check to see what is going on with firefox? </p>


created: 2021-08-11T13:36:19-07:00
updated: 2021-08-11T13:36:19-07:00
title: Browser question
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: fox916
content:
<p>Still having problems when I open a article on Yahoo life it shows gray blank squares. I have to hit F5 to, I assume refresh the article. Start the article and the gray square shows a picture or video. Why do I have o refresh the article every time I open it to be able to see the pictures? Would like to get this resolved or else I'll have to moved to a different browser. Wish Fox had a IT support section to help resolve these questions and problems </p>


created: 2021-08-11T12:11:19-07:00
updated: 2021-08-11T15:15:57-07:00
title: Cannot update addons
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1434190;
creator: Colin.Warren
content:
<p>The browser says there is updates available, but does not provide a means to actually update them. </p><p>How about that? </p>


created: 2021-08-11T12:08:16-07:00
updated: 2021-08-11T16:12:46-07:00
title: Firefox 91 looks horrible, restore my layout please
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434140;1434148;1434159;1434174;1434210;1434217;
creator: Colin.Warren
content:
<p>Whomever thinks the look of 91 is great, keep it to yourself, you're making my browser twice as tall as the amount of screen real estate available for it and things are not fitting inside the window. </p>


created: 2021-08-11T11:56:49-07:00
updated: 2021-08-11T11:56:49-07:00
title: SiriusXM web app just says "We have experienced an Issue"
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: dpintomartin
content:
<p>I switched from Chrome recently, but have been unable to get the SiriusXM web app to work.  This has been an issue working from home and listening to my channels.  It still works fine on Chrome and even edge.  I have updated to the newest release, repented for my tech sins, and rebooted my computer to no avail.  Anyone had this issue or know how to resolve it?  I don't really want go back to chrome, but I also don't want to spend money on a radio for my house or have two browsers running. </p>


created: 2021-08-11T11:54:55-07:00
updated: 2021-08-11T11:58:06-07:00
title: Eurosport Player tab leaks memory
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434130;
creator: lancelot2
content:
<p>I don't know how to make this easier to reproduce, because Eurosport Player requires a subscription. While a Eurosport Player video is streaming, Firefox memory usage increases by approximately 50 Mb each minute. In about three hours, Firefox becomes less responsive and its CPU spikes every few seconds. Doesn't happen with Youtube or Twitch. </p><p>I'm on Windows 10, Firefox 90.0.2. </p>


created: 2021-08-11T11:51:11-07:00
updated: 2021-08-11T11:51:11-07:00
title: dark theme
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: abhimanyu3131
content:
<p>i have noticed that i cant access dark mode on one of my accounts.Idk,i have cleared history etc. but still that option is not available for that particular account.Any help would be appreciated thankyou:) </p>


created: 2021-08-11T11:50:14-07:00
updated: 2021-08-11T11:50:14-07:00
title: How can I downgrade/rollback from FF91 to FF90 / FF89?
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
creator: c.dudley
content:
<p>I stupidly allowed my Firefox to "up"grade from FF90 to FF91. This has caused the padded spaced-out menus to return, which I had managed to fix in the previous version, but the fix does not work in FF91. </p><p>I cannot work with the increased vertical spacing of the menus. It bugs me, it annoys me, and it pi..., that is to say, it gets me very cross. </p><p>Since Mozilla in their un-wisdom have decided to deny us the possiblility of customising the vertical spacing to suit our needs, but have instead decided to dictate the increased spacing, I would like to roll back to FF90 and disable upgrades until such time as Mozilla decide to listen to their users and allow customisation - would it really hurt to do that, Mozilla? </p><p>In the meantime, how can I best roll back to FF90? Can I download it from somewhere? How can I install it without losing bookmarks, settings, and css file? </p>


created: 2021-08-11T11:27:45-07:00
updated: 2021-08-11T11:27:45-07:00
title: Flashing White Screen on loading Firefox when just before it activates you dark mode.
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: fahri.asikoglu
content:
<p>Flashing White Screen on loading Firefox when just before it activates you dark mode. </p><p>I am using dark mode. When i load firefox, it flashes white screen for a hald second, and enters dark mode. It supposed to directly load with dark mode. I think it was not like this, and appeared after latest updates. Expecting a fix soon.  </p><p>Thanks </p>


created: 2021-08-11T11:20:53-07:00
updated: 2021-08-11T11:20:53-07:00
title: before update 91
tags: desktop;beta;tabs;windows-10;firefox-920;
product: firefox
topic: tabs
locale: en-US
creator: dubl1n1916
content:
<p>used to open firefox browser was then able to click on mask icon 2 or 3 times to give me 3 pages to browse with now it isn`t working  please help  thank you </p>


created: 2021-08-11T11:13:11-07:00
updated: 2021-08-11T11:13:11-07:00
title: Bookmarks Sidebar
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: ec02
content:
<p>The newest version of Firefox installed and I am not able to change the browser settings to show bookmarks sidebar. Not all menu options are available. All I can have is save Bookmarks to the top toolbar, which I don't like or want. I also had a new version of Windows install overnight without my knowledge/approval which changed many things including making Edge my default browser which I don't want. </p><p>Any help would be appreciated. </p>


created: 2021-08-11T11:10:20-07:00
updated: 2021-08-11T15:16:00-07:00
title: Pocket "trusted publications"
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434191;
creator: myisland48
content:
<p>I need a list of the Pocket "trusted publications".  </p><p>Who determines what are trustworthy sources of information? </p>


created: 2021-08-11T11:06:10-07:00
updated: 2021-08-11T11:45:28-07:00
title: old firefox data transfer
tags: mac-os;desktop;download-and-install_1;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
answers: 1434121;
creator: louwanda558
content:
<p>uptdated latest version and graphics were not right - saved and deleted firefox - reloaded and need all my old info back on - Sync didnt add anything </p>


created: 2021-08-11T11:05:58-07:00
updated: 2021-08-11T13:19:50-07:00
title: FF 90 modal dialogs can't be moved or resized
tags: linux;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1434141;1434156;
creator: Chelmite
content:
<p>In FF 90.0.2 on Ubuntu Linux 21.04, something changed and all the modal dialogs are now unmovable and unresizable. If you try to move or resize one of these dialogs, the entire FF window is shrunk and locked behind the dialog, making it impossible to see what was in the tab/window. </p><p>This happens if you hit Save (ctrl-s) and Open File. </p><p>Is there a way to make it like it was before? Sometimes I need to see what was in the window or tab while Saving or Opening. This new mechanism is much less usable than it was before! </p>


created: 2021-08-11T10:33:30-07:00
updated: 2021-08-11T11:03:24-07:00
title: Firefox crashes after using up 22GB of memory on my Win 7 (64) PC
tags: desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434108;
creator: aldrichae
content:
<p>Firefox has crashed my Win 7 (64) Ultimate by maxing out my 22GB RAM for a few weeks now; Chrome has zero issues. What is the excuse? There is no reason why open tabs in the background should be consuming resources, especially even after closing them, yet  the Firefox browser is a memory hog beyond reasonable explanations. My RAM is working properly, and I have virtual memory as well which apparently makes no difference in this issue. </p><pre> The suspicion is growing, that Ffox is doing something but I can't figure out what. When I had only 8GB RAM in the same PC the issue never came up, so I would appreciate it if posters not working in IT would refrain from adding foolish comments, like this is normal, expected, etc. If I were using high end photo editing software at the same time as audio engineering editing, I could expect this to be an issue. Running a browser to view online info should require a fraction of that kind of memory. What gives? Past postings indicate this is not a new issue, yet responses show little real info of merit in addressing what appears to be a pervasive problem. </pre>


created: 2021-08-11T10:33:10-07:00
updated: 2021-08-11T11:48:07-07:00
title: Firefox browser on Mac
tags: mac-os;desktop;websites;firefox-900;
product: firefox
topic: websites
locale: en-US
answers: 1434122;
creator: jkkir
content:
<p>When I try to tag expenditures on my American Express account which I have opened using Firefox, the "Apply" button is no longer at the bottom of the list of tags.  When I try to do this using Safari, it is there and functioning, which makes me believe this is a Firefox problem and not an American Express problem.  I prefer Firefox to Safari.  How can I get this to work using Firefox? </p>


created: 2021-08-11T10:20:37-07:00
updated: 2021-08-11T10:25:57-07:00
title: Problemas varios tras actualizar a versión 91.0
tags: desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: es
creator: Alina72
content:
<p>Hola, actualicé a la última versión y me encontré con varios problemas, desapareció el modo compacto, lo arreglé con el post: <a href="https://support.mozilla.org/es/questions/1344143" rel="nofollow">https://support.mozilla.org/es/questi.../1344143</a> La nueva interfaz me parece fea, incómoda y nada pensada para los que tenemos monitores no demasiado grandes, demasiado espacio útil desaprovechado de la peor manera, no entiendo esos huecos entre los marcadores y demás, lo arreglé con el post: <a href="https://support.mozilla.org/es/questions/1338310" rel="nofollow">https://support.mozilla.org/es/questi.../1338310</a> , eso sí, he dejado las pestañas flotantes (de momento) Comento esto por si alguien tiene los mismo problemas. </p><p>Otra cosa es que tras actualizar me encontré que al entrar en la sección de "Ajustes" Firefox se congelaba, tengo 8 GB de RAM y se comía a saco unos 5 GB al instante, teniendo que cerrarlo desde el Administrador de tareas, después de restablecer varias veces, mirar configuración, etc..., encontré que el problema lo causaba una aplicación: Español (España) Language Pack por Mozilla Firefox <a href="https://addons.mozilla.org/es/firefox/addon/espa%C3%B1ol-espa%C3%B1a-language-pac/" rel="nofollow">https://addons.mozilla.org/es/firefox.../espa%C3%B1ol-espa%C3%B1a-language-pac/</a>, fue desinstalarla y asunto arreglado. </p><p>El problema que me queda es que no puedo buscar desde la barra de búsqueda, no la que está arriba del todo, sino la que aparece en medio de la pantalla (1ª imagen), está como deshabilitada, cuando escribo algo ahí aparece arriba, puede parecer una redundancia tener las dos, pero es la que siempre uso para buscar y la otra para poner enlaces, llevo años así y si es posible no quisiera cambiar. Tampoco aparecen (obviamente) debajo de la barra los buscadores para seleccionar el que quiera, en la de arriba si aparecen.(2ª imagen) ¿Hay alguna forma de arreglar eso? Gracias. </p><p>PD:Las modificaciones en about:config que he realizado son para no salir del navegador al cerrar la última pestaña, deshabilitar pocket, no resfrescar las pestañas automáticamente y lo del modo compacto, el resto ha sido através de "Ajustes". Lo digo para ver que no he tocado donde no se debe. </p>


created: 2021-08-11T10:14:43-07:00
updated: 2021-08-11T11:50:30-07:00
title: Websites not loading properly, getting flagged as security risks
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1434123;1434125;
creator: rphelps1
content:
<p>It's not happening to every website, but most sites are getting flagged as a security risk, some sites are not flagged but even then they do not load properly. </p><p>Steps taken: -Cleared cache and cookies -Loaded in safe mode -Browser refresh -Complete clean reinstall of Firefox -Checked for malware on the system </p><p>None of the following worked, even a clean reinstall does not fix the issue, it can't be extensions because the problem still happened in safe mode, at the end of my rope here on my end. Has anyone else ran into this problem before? If so how did you fix it? Any suggestions? </p>


created: 2021-08-11T10:05:30-07:00
updated: 2021-08-11T10:05:30-07:00
title: Bookmarks
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: Rosekeller74
content:
<p>Hi, normally, my bookmarks are saved under the "Bookmarks " tab  at the top of my browser ( i.e. file ,edit,view,history,tools and help) . However, now when I want to bookmark something it appears  below my search bar as a tab. How can I change it back to "normal". Thank you  I have Windows 10 64bit and the latest FF browser. </p>


created: 2021-08-11T10:05:12-07:00
updated: 2021-08-11T10:59:55-07:00
title: Firefox 91.0 -Can't make any selections in settings
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434099;1434107;
creator: jadesq
content:
<p>After the update today to FF 91.0, I can't make any changes to setting. Restore previous session at startup is no longer checked. </p>


created: 2021-08-11T09:53:34-07:00
updated: 2021-08-11T12:33:12-07:00
title: Mirror a Bookmark Folder?
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1434144;
creator: TrustKibou
content:
<p>Hey everyone! </p><p>I had a quick, and maybe weird, question to ask... is there any way to have two separate bookmark folders that are complete mirrors of each other? For example, if I added a bookmark to one folder, then the other folder would also have the bookmark added to it. </p><p>I sure hope the answer is yes! haha. It would really help my bookmark organization OCD! :D </p><p>Thanks everyone! </p>


created: 2021-08-11T09:36:54-07:00
updated: 2021-08-11T12:38:03-07:00
title: How to find what sets a policy?
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1434146;
creator: accZ2
content:
<p>Seem to be same question as <a href="https://support.mozilla.org/en-US/questions/1254404" rel="nofollow">here</a> . </p><p>I've made </p> <ul><li> C:\Program Files\Mozilla Firefox\distribution\policies.json </li></ul> <pre>   ```    {        "policies": {            "Certificates": {                "ImportEnterpriseRoots": false            }        }    }    ``` </pre> <p>And found no related Local Group Policy items . </p><p>But still [attachment] </p>


created: 2021-08-11T09:36:30-07:00
updated: 2021-08-11T09:36:30-07:00
title: Mypoints Website Will Not Load
tags: desktop;mac-os-x-1013;
product: firefox
topic: basic-browsing-firefox
locale: en-US
creator: majarmus
content:
<p>I have used the ... <a href="http://MYPOINTS.COM" rel="nofollow">MYPOINTS.COM</a> ... website for many years with the FIREFOX browser. It stopped loading a few days ago. I have tried many different things to get the site to load without any success. Any ideas what is going on and how I can get this site to load again? </p><p>My guess is some setting has been changed or I need to change a setting to get this site to load.  </p><p>I am running FIREFOX 90.0.2 (64-bit) on a MAC POWERBOOK laptop </p><p>All i get is a hollow white circle (with a red strip) spinning around and the site will no longer load.  </p><p>see attached picture of the white circle with red strip that spins and the version of FIREFOX I am running. </p>


created: 2021-08-11T09:17:08-07:00
updated: 2021-08-11T09:17:08-07:00
title: My recent update shows Firefox in black
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: Mokum
content:
<p>Hi All, </p><p>Yesterday I received update 91.0 of Firefox...normally all goes good. </p><p>However, now when I open my setting, the background is black. </p><p>When I go to eg Tools &gt; Download...also black. </p><p>I have checked all setting, and nothing points to a black theme. </p><p>Also my windows setting are correct and not pointing to a black theme. </p><p>I am kinda getting annoyed why nowadays all needs to be black themed, I and would like to see it the way it was, bright and not this depressing black. </p><p>Please can someone provide advice/instructions how to resolve this? </p><p>Many thanks in advance. </p>


created: 2021-08-11T09:12:43-07:00
updated: 2021-08-11T09:12:43-07:00
title: firefox 9.1 not working on macos mojave
tags: mac-os;desktop;download-and-install_1;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
creator: myself3
content:
<p>Hello firefox 9.1 is not working properly on macos mojave. Any idea if there will be an update with a bug fix. </p>


created: 2021-08-11T09:09:25-07:00
updated: 2021-08-11T09:09:25-07:00
title: Printing within Firefox
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: FredBerney
content:
<p>I am not able to print. Instead if I attempt to use any command that would normally send information to my printer a preview window opens and Acrobat now opens with a save as pdf option. </p><p>For example, I am on Ebay. I've made a sale and I'm on the Ebay page that shows the sale and offers me a button that will print a shipping invoice. Normally when I pressed that tab I would be offered a choice of printers and then whatever I had selected would print. </p><p>Instead it looks like Firefox is going into a preview mode and then opening Acrobat and instead of being able to print something Acrobat is asking me to save a pdf file. </p><p>I could do a video screen capture to show exactly what is happening, but I don't think I can save that type of file in the add image option. </p><p><br> </p><p>This just started happening  a few days ago.  </p><p>Fred </p>


created: 2021-08-11T09:06:05-07:00
updated: 2021-08-11T09:09:34-07:00
title: Command Voice Activation
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434082;
creator: TheGarpster
content:
<p>Your voice-to-text function works so well that I was (finally) looking how to activate Firefox commands by voice. Instead, up comes a notice that you are removing the very code that provides this service! Or am I mistaken? If not, it makes me wonder why... </p> <ul><li> No reason was given for the service removal? </li><li> Better coverage was not given to this feature in the first place? </li></ul>


created: 2021-08-11T09:03:53-07:00
updated: 2021-08-11T09:03:53-07:00
title: firefox won't open after Sleep
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: joesgrille
content:
<p>This has been going on for at least 6 months. When I close my computer with firefox running, when I open it again, I have to force quit it firefox. It says it is open, but I can't see the actual windows. After a force quit, When I try to open firefox again, it says that another copy is already running. There is no fix to this unless I restart my computer. Sometimes it locks the comp and I have to do a hard restart. This is a daily occurrence and I'm getting to the point where after so many years, I will have to discontinue using firefox unless I get some help. mac ios 10.13.6 firefox 91 Thanks! </p>


created: 2021-08-11T09:02:22-07:00
updated: 2021-08-11T10:04:57-07:00
title: How do I disable the new notifications in the tabs?
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434083;1434085;1434092;1434094;
creator: njdev
content:
<p>Updated Firefox last night, today I am seeing notifications such as "Autoplay blocked" in the tab. How do I disable that? </p>


created: 2021-08-11T08:51:04-07:00
updated: 2021-08-11T08:51:04-07:00
title: What do the blue lines indicate in inspector?
tags: desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: pierre53
content:
<p>Trying to "place" items in the Masthead/Top pallet. The title is centered but  those blue hatched lines show up when in inspector. What do they mean? How can I use them? </p>


created: 2021-08-11T08:22:45-07:00
updated: 2021-08-11T08:22:45-07:00
title: Remove the scrollable tab bar
tags: mac-os;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: magdolen.marco
content:
<p>Hey, few months ago I added an extension to my firefox in a way I dont remember and now I am struggling to find it and remove it. The extension makes it so when you have too many tabs it puts them on a new "Tab line" instead of shrinking them to the point they become unreadable. Now it does not work properly and I forgot how I put it there in the first place. Can someone point me in the right direction on how to solve this? </p>


created: 2021-08-11T08:18:50-07:00
updated: 2021-08-11T15:07:26-07:00
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434127;1434143;1434177;1434184;
creator: john.doe
title:
Since few days Firefox doesn't start in my user account anymore. A clean reinstallation die not solve the problem.

content:
<p>Hello, since few days the Firefox browser doesn't start in my user account. If I switch to the other account (Administrator) it start as normal. </p><p>Double click to the Firefox icon shows for just few milliseconds a small window but can't see what it means. No task appear in windows task manager. MS Firewall is not blocking the Firefox. No entry in Windows Event log </p><p>What did I try to fix the problem. - update Firefox to the latest version (from 90.x to 91.0) under Admin account - clean up Firefox - deinstalled Firefox and install an older version eg. 89.0 - removed all user related data (Firefox) under %APPDATA%\Mozilla\ - install the current version (from Mozilla website) - tried to start in safe mode - check for Maleware - run deep scan Antivirus (Microdoft Defender) - add the user to administrator group </p><p>Firefox 91.0 OS Windows 10 prof. (all current available updates installed) </p><p>MS Edge is running normal. </p><p>Is there someone who have had same trouble and found a solution? </p>


created: 2021-08-11T08:01:37-07:00
updated: 2021-08-11T16:48:26-07:00
title: lack of colour on screens
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1434081;1434084;1434104;1434169;1434219;1434223;1434226;
creator: evelynellerman
content:
<p>All the background colour contrast has now disappeared on my Browser pages making it difficult to read some pages. How can this be fixed? </p><p>I have a mac laptop.  </p><p>Tks for your help Evelyn </p>


created: 2021-08-11T08:00:19-07:00
updated: 2021-08-11T08:00:19-07:00
title: Annoying extra menu bar with same info as address bar
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: rpsellers
content:
<p>Why does Firefox continue updating and giving me an additional bar just below the menu bar with a tab box that shows the exact same information as the address bar? </p><p>And how do I get rid of this?  The "About:Config" and setting "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar" to "false" does nothing. </p><p>This waste of screen space is almost as annoying as all the other "fixes" that aren't wanted. </p><p>Anyone know how to turn it off? </p>


created: 2021-08-11T07:48:09-07:00
updated: 2021-08-11T15:09:16-07:00
title: Backgrounds and style sheets changed, cant fix.
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434073;1434185;
creator: adrian71
content:
<p>I'm not sure what happened, if it was the update or what; But Firefox is suddenly wrecked. None of the background images load and it seems like the global style sheet is effected (see screenshot). I Googled for a fix and tried a refresh, and deleted the app and reinstalled (which likely maintained some preference somewhere). And I tried going into config and messing with that background color setting that needs to be "0", which it was. Anyone else having this issue? </p>


created: 2021-08-11T07:26:15-07:00
updated: 2021-08-11T07:26:15-07:00
title: clearing cache in private mode
tags: mac-os;desktop;privacy-and-security_1;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
creator: lise.car.2021
content:
<p>I'm running Firefox 91 on a Mac (11.5.1) in private mode with "strict" security settings. After clicking on the "clear data" button (under privacy &amp; security/cookies and site data), Firefox gives this message: "Site Data - Your stored cookies, site data, and cache are currently using 3.6 MB of disk space." I can NEVER get below 3.6 MB of stored data. Why is this and how can I completely delete all history, cookies (incl. third party), etc.? Thank you in advance for your help. </p>


created: 2021-08-11T07:21:15-07:00
updated: 2021-08-11T14:41:03-07:00
title: How to disable Proton in FF 91?
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434075;1434172;
creator: agimirtpeile
content:
<p>Hi </p><p>I was able to turn off the Proton UI stuff previously via the about:config "proton" options, but in FF 91 that just got pushed via updates, this no longer seems to work. </p><p>Does anyone know if there are new switches to update in about:config in FF91 to disable this stuff or have other suggestions please? </p><p>Many thanks. </p>


created: 2021-08-11T07:08:31-07:00
updated: 2021-08-11T11:59:38-07:00
title: Video Downloader Add In
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434132;
creator: jeromebshapiro
content:
<p>Is there a way to determine where the add on saves files? I do not see any way to do this. My preference for "file saving" is "always ask" and I can't seem to add MP4 in the applications box. This is not a problem with Video Download Helper (3 colored circles). That add on allows one to select where things should be saved. Sometimes that add-on does not work but Video Downloader does. </p>


created: 2021-08-11T07:03:20-07:00
updated: 2021-08-11T07:19:34-07:00
title: Firefox v 91.0 update AGAIN reverted bookmarks to double-spaced but prev. solution DOES NOT WORK
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1434059;1434060;1434063;
creator: gaylemille
content:
<p>With Firefox 91.0 update, the DREADED double-spacing of bookmarks is back--despite the volumes of complaints when it occurred with previous update(s).  At least then, the fix to toggle off the "proton.contextmenus" code worked (as shown below)**   NOW IT DOES NOT.  With 50 million once dedicated users abandoning FIREFOX, why is this happening?  How do we fix it NOW? (and no, I have no intention of becoming a secondary programmer every two weeks to fix these upgrades--nor I think will many others) Firefox Support, where are you? </p><p><br> </p> <ul><li><ul><li>Temporary Fix </li></ul> </li></ul> <p>For testing purposes, the developers left a preference in Firefox 89 to switch between new style and old style menus: </p><p>(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. </p><p>(2) In the search box in the page, type or paste browser.proton.contextmenus.enabled and pause while the list is filtered </p><p>(3) Double-click the preference to switch between true (new style) and false (old style) </p>


created: 2021-08-11T06:47:46-07:00
updated: 2021-08-11T08:32:53-07:00
title: Connessione sicura non riuscita
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: it
answers: 1434079;
creator: andreapovellato11
content:
<p>Da qualche giorno/settimana ho notato che l'accesso alle pagine web è sempre più lento e molte volte non è consentito l'accesso anche se si tratta di siti molto conosciuti. Lavoro anche da postazioni presso università. Che sta succedendo? Come posso togliere eventuali blocchi? Mi costringete a passare a Chrome?!?! </p>


created: 2021-08-11T06:43:44-07:00
updated: 2021-08-11T06:43:44-07:00
title: Firefox 91.0
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: lakehead
content:
<p>Hi There, </p><p>Firefox ugraded to 91.0 on my laptop this morning. </p><p>1) How to I get rid of the new small search bar in the top left (it's a duplicate of the main search bar)? Customize tool bar does not seem to help. </p><p>2) How do I adjust the spacing and font size (large space between descriptions in bookmark dropdown)? </p><p>Thanks. </p><p>PL. </p>


created: 2021-08-11T06:43:24-07:00
updated: 2021-08-11T12:00:55-07:00
title: Missing bookmarks
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1434133;
creator: sarahrunyan
content:
<p>This last update ALL of my bookmarks went away. I tried to import/restore, but it didn't do anything. Am I just out of luck?? </p>


created: 2021-08-11T06:32:45-07:00
updated: 2021-08-11T06:36:26-07:00
title: Latest update
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
creator: jwharris57
content:
<p>The new Firefox update is affecting my browsing. The words are all in light blue and chat room monitors are not highlighted. Also, checking boxes works but does not show the check mark. </p>


created: 2021-08-11T06:13:22-07:00
updated: 2021-08-11T06:13:22-07:00
title: How can I change the colors of the drop down menus?
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: Ashkevron
content:
<p>After the recent update the colors of the drop down menus has changed.  File, Edit, View, History, Bookmarks, Tools and Help.  Prior to this it was white background with black writing.  Now it is black background with white writing.  I am using Abstract Electric theme which is a dark theme but prior to this I was able to have the white background and black text.  Can't figure out how to change it, I am sure it is something simple but for the life of me can't alter it.  I don't want any colors to change except the colors of the drop down menus.  Please help. </p>


created: 2021-08-11T06:11:20-07:00
updated: 2021-08-11T06:11:20-07:00
title: Firefox doesn't load CSS file
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: enricotest223
content:
<p>Hi! I'm a web developer and when I open a HTML file (located in my pc) firefox doesn't see the css file with styles. This is the code line with the css link:   <em>&lt;link rel="stylesheet" href="style.css" type="text/css"&gt;</em> </p><p>If i go to the developer console it give me this error (translated): <em>&lt;The character encoding of the HTML document has not been declared. The document will be displayed with incomprehensible text in some browser configurations in case it contains characters outside the US-ASCII range. The character encoding of a page shall be declared in the document or transfer protocol&gt;</em> </p><p>How can i solve it? Thanks </p>


created: 2021-08-11T06:06:49-07:00
updated: 2021-08-11T08:02:20-07:00
title: New tab design feedback - please allow people to choose their preference
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1434057;1434064;1434074;
creator: OnlyHereForOneQuestion
content:
<p>So, the tabs changed a while back. I went and used the workaround. The workaround is now Dead. Here are my thoughts on the current design (which, for full clearance, I find useless and abhorrent) </p><p>1. Tab separation - not clear. There is no clear way to differentiate tabs from each other without hovering over them. I preferred the old look for this. 2. Tab size - Too tall. I don't need that many pixels of useless empty space. I preferred the old look for this. 3. Pinned tab size - Too much empty space. They now take more space than they used to. I had them pinned for a reason, and may now have to unpin some. Preferred old design for this. 4. Rounded corners - I will probably get used to this, but I do not like it. Again, preferred the old design for this. 5. Tab "scrolling speed" - Too fast/too many tabs at one. Two/three was enough for me. I will probably get used to this, but still prefer old design. 6. Can't close a tab without selecting it - While sometimes I accidentally closed a tab, it was less of a problem than being unable to close a tab without navigating to it. Unnecessary time sink. </p><p>Overall - old design is better. I've seen statements of "better tabs" or whatever, but those statements don't change the fact that workflow is slowed, and everything feels floaty and spacey.  </p><p>'What am I asking for?' Very simple. Options. Allow users to choose their preference without difficult workarounds involving code and actually needing to know how to do complicated things like that. A lot of people like the old look. I doubt it to be impossible to offer those as selectable options. That way you, Firefox, can still offer the new tab look, but also please those who do not want it, are unable to use it, or whatever reason a user might have for reverting back to that old look. </p><p>Do not force users into a "new, sleek, modern" look. It may be "sleek", but it is nigh unusable to some. </p>


created: 2021-08-11T06:02:01-07:00
updated: 2021-08-11T15:27:43-07:00
title: Ticks not showing in square options boxes in "Settings"- FF 91.0
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434076;1434101;1434195;
creator: piscator1591
content:
<p>I'm trying to set or change some of the settings in FF 91.0. My understanding is that checking a box should produce a coloured tick in that box. However, when I tick an option box, the border appears to change from pale grey to a darker grey, but no tick is shown. The two screenshots show before and after. </p><p>I have of course tried this in Safe Mode, but that makes no difference, and changing themes doesn't do anything either. </p><p>The net effect is that it is very difficult to see whether an option or setting is set ON or OF, when no tick is shown in the relevant box. </p>


created: 2021-08-11T05:39:49-07:00
updated: 2021-08-11T05:39:49-07:00
title: Bookmarks-Icons in the new Firefos
tags: windows-7;desktop;bookmarks;firefox-860;
product: firefox
topic: bookmarks
locale: en-US
creator: eugeniabeltechi
content:
<p>Hi ALL In the new Firefox all bookmarks have lost their specific icon. Now there is only one icon for all bookmarks, a globe! This is extremely annoying, because with the icons you could find the address you were looking for very quickly. Why did Firefox get rid of this feature? How can I fix this?  Thank you. Dani </p>


created: 2021-08-11T05:30:55-07:00
updated: 2021-08-11T05:30:55-07:00
title: Automatic Hash Validation of Downloads
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: ebs.elske
content:
<p>Hi, </p><p>as I know Mozilla is known for etablishing new web standards along other.  For better security it would be helpfull if a new web standard get etablished which send a hash value over a dedicated connection from the web server to the client to check if a download is manipulated or not. </p><p><br> Kind Regards </p>


created: 2021-08-11T05:02:35-07:00
updated: 2021-08-11T05:04:26-07:00
title: Addon to add scroll to top button like ebay has but for all sites please
tags: desktop;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
answers: 1434039;
creator: chrisjsevans
content:
<p>How can I add a scroll to top button that pops up on the right side of a webpage just to the left 2/3rds of the way down the displayed area of the scrollbar when looking at long webpages (ebay has this and it so useful I keep looking for the button on other sites). </p>


created: 2021-08-11T04:59:43-07:00
updated: 2021-08-11T04:59:43-07:00
title: Bookmark sidebar keeps freezing
tags: mac-os;desktop;beta;bookmarks;firefox-920;
product: firefox
topic: bookmarks
locale: en-US
creator: wickamanbw
content:
<p>Hello, The bookmark sidebar keeps freezing since the new update (92.0b2 (64-bit) preventing me from scrolling down the list. Is anyone else having this issue? I am using Mohave. </p><p>Thanks, Sophia :) </p>


created: 2021-08-11T04:48:36-07:00
updated: 2021-08-11T07:01:07-07:00
title: Firefox keeps asking for Primary Password even if already entered!
tags: desktop;privacy-and-security_1;windows-10;firefox-900;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1434056;
creator: romeike
content:
<p>For some days now FF is always asking for my Primary Password, even if i already entered it.  This is annoing because the alert takes the focus...  Is there any setting / workaround to fix this?  </p><p>THX and have a nice day everybody! </p>


created: 2021-08-11T04:47:58-07:00
updated: 2021-08-11T04:49:23-07:00
title: Enviando uma pergunta só para destravar o navegador
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: pt-BR
answers: 1434034;
creator: hugocarvalho.cs
content:
<p>Deixar aqui este tópico para destravar os sites.  Não é possível que depois de MAIS UMA ATUALIZAÇÃO (4 em 1 mês), ficou PIOR ainda! Agora eu demorei 10 minutos para entrar AQUI, antes ia DIRETO. Os mesmos problemas, o mesmo navegador atualizado e rearranjado conforme centenas de comentários e respostas daqui, NADA MELHORA! </p><p>É impressionante alguém ter que vir AQUI e POSTAR ALGO pra conseguir ACESSAR QUALQUER SITE! </p><p>VAI TOMAR NO CU MOZILLA !!!!!!!! </p>


created: 2021-08-11T04:21:32-07:00
updated: 2021-08-11T04:21:32-07:00
title: no more color bar on container tabs since FF91
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: willem5
content:
<p>FF91 64-bit Windows 10 </p><p>I'm using 2 add-ons that use containers: </p> <ol><li> Facebook container (Mozilla official) </li><li> Temporary containers </li></ol> <p>Until recently open container tabs distinguished themselves from others by a colored bar under the name of the tab. Since the FF91 update this is gone. </p><p>Is there a setting to restore the color bar? Or an alternative? </p><p>More in general I find the new tab design since FF89 a step backward in ergonomics. </p>


created: 2021-08-11T04:16:33-07:00
updated: 2021-08-11T04:16:33-07:00
title: Facebook Pictures don't load
tags: desktop;websites;windows-10;firefox-900;
product: firefox
topic: websites
locale: en-US
creator: johncconrad
content:
<p>When on Facebook, all the pictures will not display on Firefox...if I got to Edge they all load. How can I get Firefox to display them? </p>


created: 2021-08-11T04:09:08-07:00
updated: 2021-08-11T04:09:53-07:00
tags: linux;desktop;privacy-and-security_1;certificates;certificateproblem;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1434027;
creator: plamen1
title:
"Did Not Connect: Potential Security Issue" does not allow the user to continue even if they know what they are doing

content:
<p>Hi, </p><p>There are circumstances where the domain owner of a given site could indeed have misconfigured their web site and I am grateful for Firefox detecting this and not immediately loading the page. My concern however is that I don't have the freedom to continue no matter what I try ("Advanced" only provides with the error message and has "Go back" option). I had to go so far to install Chrome in order to load the page - it detected the same problem but had a "go to the page despite this error" possibility. I am grateful for the security protection of Firefox but I would appreciate being allowed the freedom to load a page after being warned of any potential security hazard rather than being forced to not open it. </p><p>Thanks, </p>


created: 2021-08-11T03:27:51-07:00
updated: 2021-08-11T04:53:23-07:00
title: Bookmarks added that I Firefox put there
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1434035;
creator: StevenJM
content:
<p>Why is the system ADDING bookmarks to my list?  Every day I delete them and every day Firefox bookmarks return to my list.  Among others they include repeats over and over of items like "get involved", "Help and Tutorials", "About Us (from Firefox)" and others.  I didn't put them there.  I never went to these pages.  Why do they keep showing up and why can't they simple be deleted and stay deleted?  They slow down any attempt I make to find an actual bookmark that I place there. </p><p>Wading through all this information for support is ridiculous.  There is no one place to get an answer.  I've tried to report this as a bug and I've tried searching help files.  I don't have time to read all this garbage.  I just want this to work the way it used to work. </p>


created: 2021-08-11T03:01:20-07:00
updated: 2021-08-11T03:01:20-07:00
title: Sivuhistoria
tags: desktop;customize;
product: firefox
topic: customize
locale: fi
creator: simo.nappi
content:
<p>Moikka! Osaako kukaan sanoa, että kuinka näkisi sivuhistoriasta ajankohdan, jolloin sivu on ollut auki? (pvm/klo) Hiiren oikealla napilla ei pitkälle pötkitä... </p>


created: 2021-08-11T02:43:10-07:00
updated: 2021-08-11T06:50:02-07:00
title: Firefox Notes - Sync not available?
tags: mac-os;desktop;sync;firefox-910;
product: firefox
topic: sync
locale: en-US
answers: 1434031;1434055;
creator: brodie1
content:
<p>Hi, The sync option in Firefox Notes which used to be bottom left of the window seems to be missing (see attached image). </p><p>Has the sync facility been removed, or am I missing something? </p><p>Thanks! </p>


created: 2021-08-11T02:42:50-07:00
updated: 2021-08-11T02:42:50-07:00
title: Sugerencia de correccion ortografico (el subrayado en rojo)
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: es
creator: danmakie
content:
<p>Hola, espero aquí se pueda resolver. Tengo dos computadores y solo en una me pasa esto, teniendo el mismo firefox. En la computadora 1, al escribir en facebook (comentarios o en mensajes) si tengo algun error ortografico me lo subraya en rojo, no solo en facebook, tambien en youtube, hotmail y todos los demas, pero en mi computadora 2 no lo hace (incluso aqui no me esta señalando los tildes y no los pondre manualmente lol),  ya lei algunos temas aqui del mismo error y no me ha funcionado nada, tengo activado o habilitada la cajita de verificar ortografia mientras escribes, ya instale diccionarios en español de Mexico, de España y nada ha funcionado, ya reinicie y tampoco, alguien ayudeme por favor, gracias. Y disculpen la ortografia, pero sin el subrayado en rojo me da pereza hacerlo, por eso pido ayuda carajo lol. </p>


created: 2021-08-11T02:42:07-07:00
updated: 2021-08-11T04:53:54-07:00
title: Not showing pictures on sort of websites.
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434036;
creator: nikanikaa96
content:
<p>So, for example, when I scroll through Reddit, I see an interesting post and I want to go to it, to open the photo and it just disappears! When I open the post, I see that the photo is loading and then it immediately disappears. That's not only on Reddit, on other bunch of websites, but I can't figure out how to fix it, maybe you can help me? (also I tried other browsers and they work properly) </p>


created: 2021-08-11T02:38:59-07:00
updated: 2021-08-11T05:42:08-07:00
title: No Purple Window.
tags: desktop;privacy-and-security_1;windows-10;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1434032;1434049;
creator: Kikibur
content:
<p>When I switch over to a private window the page doesn't turn purple anymore, and I don't get that little mask up at the top. </p><p>Am I the only one with this problem? Should I download the newer version of Firefox? </p><p>Thanks, T.B. </p>


created: 2021-08-11T02:34:13-07:00
updated: 2021-08-11T11:40:02-07:00
title: FF doesn't load any pages anymore except for mozilla's own pages
tags: desktop;fix-problems;windows-81;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434038;1434066;1434117;
creator: d2311
content:
<p>I am using FF 64 bit, latest version (91), on Win8.1. Out of nowhere, FF has ceased to load any pages but mozilla's own pages like the help page I'm writing on. I've no themes installed and 2 windows open with approx. 155 tabs. I've tried turning of hardware acceleration, checked for proxies, updated FF, restarted FF, checked the Windows firewall (all permissions granted) and avast antivirus (ditto), checked for malware with avast antivirus - but all to no avail. </p><p>I am at a loss with this problem and kindly ask for advice. Januario </p>


created: 2021-08-11T02:20:41-07:00
updated: 2021-08-11T02:20:41-07:00
title: Text on Linked-In page is illegible in Firefox
tags: desktop;websites;windows-10;firefox-900;firefox-9002;
product: firefox
topic: websites
locale: en-US
creator: liesbethwuyts
content:
<p>Hey, Linked-In is illegible in Firefox. The text in the profiles and messages is in a white font on a white background. (I asked support from Linked-In, but they said it had something to do with Firefox.) It seems to be specific for the combination Firefox-Linked-In: I don't have this problem in other browsers, and I don't have it with other websites in Firefox. Can I change something in the settings to change the font colour and make the text visible? Best regards, Liesbeth </p>


created: 2021-08-11T02:13:19-07:00
updated: 2021-08-11T10:27:57-07:00
title: Interlinea Segnalibri
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: it
answers: 1434020;1434086;1434098;
creator: gianni.valle
content:
<p>Dopo averla sistemata tempo fa  riportandola a "SINGOLA"  -  cambiando da "true" a "false" il valore di "browser.proton.contextmenus.enabled -   l'INTERLINEA dei SEGNALIBRI e degli altri menu contestuali è tornata ad essere DOPPIA. Con necessità di continui scroll per la ricerca. Qualche soluzione è possibile? Grazie </p><p>NB. Il valore di "browser: ecc..." continua a essere "false". &gt;Anche cambiandolo, la situazione non si modifica. </p>


created: 2021-08-11T00:31:38-07:00
updated: 2021-08-11T00:31:38-07:00
title: Lesezeichen abstand verkleinern
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: sammy009
content:
<p>Ich weiß nicht warum Mozillia uns unbedingt Proton aufzwingen möchte, warum kann man nicht 2 gleisig fahren. Ich finde diese Oberfläche sehr störend. Nach dem update auf Firefox 91 ist der Abstand zwischen den Lesezeichen wieder vergrößert, obwoh ich alle Einstellungmit Proton in der config deaktiviert habe. </p><p>Gibt es eine Möglichkeit, die auch für "nichtprogrammierer" umzusetzen ist, den "alten Zustand" wieder herzustellen  oder zwingt uns Mozilla nach jahrerlanger zufriedenheit einen neuen Browser zu suchen? </p><p>Danke für die Hilfe </p>


created: 2021-08-11T00:20:37-07:00
updated: 2021-08-11T00:20:37-07:00
title: Add-Ons: country of origin???
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: dirgre
content:
<p>Dear community, </p><p>How can i see the "country of origin" of an add-on? I am highly sceptical of tools coming from countries like China, Russia, Belarus, North Korea, Hungary, Syria, Saudi-Arabia, Iran and all the other antidemocratic and / or authorian contries. </p><p>Example: "ant video downloader" seems to come from China but the link to their "ant.com.ltd." site does not work (not in Firefox nor in Chrome) and there is NO company info on "<a href="http://ant.com" rel="nofollow">ant.com</a>" or the add-on info page. </p><p>I would highly appreciate if someone from the Mozilla company could implement something like a "country of origin flag" so that every user can easily recognize in which country the specific add-on was programmed and is installed as integrated tool to the individual electronic device. </p><p>An "origin flag" could help to make things clear for every end-user :-D. </p><p>Best regards, Dirk. </p>


created: 2021-08-11T00:11:04-07:00
updated: 2021-08-11T04:02:33-07:00
title: Some websites are slower on 91
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434000;1434001;1434007;1434013;1434025;
creator: th3m3xican99
content:
<p>Certain websites are much slower on 91 (same on my laptop, I compared 90 vs 91), for example <a href="http://www.tailfeathersnetwork.com/community/" rel="nofollow">http://www.tailfeathersnetwork.com/community/</a> (also logging in and out) and <a href="https://www.unexplained-mysteries.com/forum/" rel="nofollow">https://www.unexplained-mysteries.com/forum/</a> . Why? </p>


created: 2021-08-10T23:56:28-07:00
updated: 2021-08-11T11:56:03-07:00
title: Get back the old look of firefox in 91.0
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1434019;1434023;1434029;1434124;1434128;
creator: sushidev605
content:
<p>So I updated to the latest version(91.0) and I wanted the old look of the tabs, so I went into about:config and even if I disabled proton it still doesen't work. Does anyone know why? </p>


created: 2021-08-10T23:50:13-07:00
updated: 2021-08-10T23:50:13-07:00
title: Firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: Die-Hertleins
content:
<p>Hallo, </p><p>ich habe immer wieder, nicht lesbare Texte in G-mail oder Websites (grüne Pixels).  </p><p>Firefox habe ich neu heruntergeladen und dieses Problem besteht weiterhin. </p><p>Bitte um Hilfe! </p><p>Gruß Hertlein </p>


created: 2021-08-10T23:37:42-07:00
updated: 2021-08-10T23:55:44-07:00
title: Drop down menus
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1433993;
creator: stephenglewis
content:
<p>Does anyone know how to make the drop-down versions single-spaced? I've tried using about:config and then changing browser.proton.contextmenus.enabled to false, but that doesn't seem to work in the new version?  Really appreciate any help, the double spacing is annoying. </p>


created: 2021-08-10T22:56:16-07:00
updated: 2021-08-11T12:53:54-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433988;1434151;
creator: r7705
title:
2021, nearly 2022, and browsers *still don't support* uploading a few thousand pictures in a few hundred sub-folders! :(

content:
<p><a href="https://stackoverflow.com/questions/68736550/2021-nearly-2022-and-browsers-still-dont-support-uploading-a-few-thousand-p" rel="nofollow">https://stackoverflow.com/questions/68736550/2021-nearly-2022-and-browsers-still-dont-support-uploading-a-few-thousand-p</a> </p><p>2021, nearly 2022, and browsers *still don't support* uploading a few thousand pictures in a few hundred sub-folders! :( </p><p>i met a major disappointment this week, when i found out the one PHP + HTML5 solution for uploading more than a few thousand HD and 4K pictures to a Content Management System (<a href="http://plupload.com" rel="nofollow">plupload.com</a> tied into my own <a href="https://github.com/nicerapp/nicerapp" rel="nofollow">https://github.com/nicerapp/nicerapp</a>), just doesn't work yet. in 2021. </p><p>it is one thing that we, CMS builders i mean, needed to find a component like <a href="http://plupload.com" rel="nofollow">plupload.com</a> which allows us to upload our pictures in 1MB chunks, then recombine them on the server, and make the thumbnail after that, but to not provide us with any means at all to get the relativePath of the files being uploaded, IS AN UTTER DISGRACE, if you ask me. </p><p>the CMS building community has been complaining about this to browser makers since at least 2014(!). </p><p>see <a href="https://www.plupload.com/punbb/viewtopic.php?id=4188" rel="nofollow">https://www.plupload.com/punbb/viewtopic.php?id=4188</a> for details. </p><p>see <a href="https://github.com/nicerapp/nicerapp/blob/f6998dd03015fe8e0768b346ea7147dec314e6ab/nicerapp/userInterface/photoAlbum/4.0.0/jquery_ui_widget.3.1.3.php#L114" rel="nofollow">https://github.com/nicerapp/nicerapp/blob/f6998dd03015fe8e0768b346ea7147dec314e6ab/nicerapp/userInterface/photoAlbum/4.0.0/jquery_ui_widget.3.1.3.php#L114</a> and <a href="https://github.com/nicerapp/nicerapp/blob/f6998dd03015fe8e0768b346ea7147dec314e6ab/nicerapp/userInterface/photoAlbum/4.0.0/jquery_ui_widget.3.1.3.php#L145" rel="nofollow">https://github.com/nicerapp/nicerapp/blob/f6998dd03015fe8e0768b346ea7147dec314e6ab/nicerapp/userInterface/photoAlbum/4.0.0/jquery_ui_widget.3.1.3.php#L145</a> for a pinpointing of the problem.. </p><p>and it's now 2/3 of the way through 2021 on the way to 2022(!!)... :( </p><p>we, the builders of apps and systems that run in the browser, need a solution for this big problem as soon as possible. </p><p>how hard can it be to properly support in document.getElementById('uploader').addEventListener('drop',function(event){...}) the functions event.dataTransfer.items[i].webkitGetAsEntry().createReader() and event.dataTransfer.items[i].webkitGetAsEntry().readEntries()? </p><p>IT IS PROBABLY EASY TO FIX, WHEN GIVEN PROPER ATTENTION AND PRIORITY! </p><p>2021/08/11 : So, i don't know if this is a plupload error or a Chrome error, the problem occurs on both Kubuntu-&gt;Chrome *and* Windows10-&gt;Chrome (for uploads of a few thousand pictures in a few hundred sub-folders), but it's up to the browser makers and the makers of plupload to fix it, as CMS builders simply do not have the means to produce a fix, let alone distribute that fix. </p><p>And one more thing : it is another disgrace that non-webkit browsers don't support the relativePath functionality at all.  </p><p>THIS MUST BE FIXED, AND SOON TOO PLEASE! </p><p>i'll now post a link to this post on the various browser makers' support forums, and list those links in a comment to this post at stackoverflow. </p>


created: 2021-08-10T22:53:13-07:00
updated: 2021-08-10T23:00:39-07:00
title: Newest browser update
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1433980;
creator: grkime
content:
<p>how do get rid of double spacing in Bookmarks and drop down menus?  This is terrible.  I have a ton of book marks and I can't spend all day looking for the one i Want.  Don't ruin the best browser out there!!  The toggle on on the proton context in config doesn't work any more. </p>


created: 2021-08-10T22:37:15-07:00
updated: 2021-08-11T00:40:17-07:00
title: Close Minimize Restore Buttons not seen
tags: linux;desktop;customize;firefox-900;
product: firefox
topic: customize
locale: en-US
answers: 1434008;
creator: digiconetwork
content:
<p>I am on <strong>Ubuntu</strong>. As by default, there is a <strong>title bar</strong> which takes up a little extra space of the viewport, I've <strong>disabled</strong> it, which gives some more space for the content.  </p><p>The trouble I face is, I <strong>do not see buttons such as Close, Minimize / Maximize, Restore / Minimize Buttons,</strong> but when hovered by mouse at Right Top corner, a text balloon pops-up stating the actions present there, <strong>invisible</strong>.  </p><p>How to make those invisible little buttons visible there? </p>


created: 2021-08-10T22:34:42-07:00
updated: 2021-08-11T13:07:08-07:00
title: Dark Mode quit working exactly when 91.0 updated 8-10
tags: mac-os;desktop;other;needsinfo;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1433981;1434150;1434153;
creator: bpru
content:
<p>v91.0 dated 8-10, caused all Dark Mode add-ons to stop working,  it stopped exactly when the update was installed. Also, dailog boxes do not accept entry... seems this update messed up a lot of funcionality Anyone see this? </p><p>I Box to check: Email me when someone answers the thread,  does not allow input to the check box </p><p><br> Bill  </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-08-10T22:20:51-07:00
updated: 2021-08-10T23:10:38-07:00
title: Firefox not working
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1433982;
creator: bogatkev
content:
<p>Firefox has completely stopped working on my laptop and literally the only thing I can do is open it up. If I try to go to a website, go to the settings, go to the reset Firefox page I get a white screen. I've tried: </p> <ul><li>Resetting Firefox (couldn't make it there) </li><li>Uninstalling Firefox and reinstalling it </li><li>Uninstalling Firefox, deleting all of the Mozilla/Firefox files on my computer and reinstalling it </li></ul> <p>Is there an anything I can do besides reinstalling Windows? </p>


created: 2021-08-10T21:24:03-07:00
updated: 2021-08-11T07:44:51-07:00
title: Upgrading damafe
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1433983;1434067;
creator: Jacfer
content:
<p><strong>Upgrading Firefox made my hearts vex game unplayable.  How can I change it back?</strong> </p>


created: 2021-08-10T21:07:53-07:00
updated: 2021-08-10T21:07:53-07:00
tags: windows-7;desktop;sync;firefox-900;firefox-9002;
product: firefox
topic: sync
locale: en-US
creator: douglass.lindsay111
title:
Firefox Browser  Application Menu no Email ID or 'Manage Account' or 'Sync' in Settings or elsewhere... n

content:
<p>Thanks to all you support gurus who give your time to assist non-tech guys like me:  </p><p>Despite Updating Firefox and  logging in to my Firefox Account on each computer to sync my devices, on this computer in Application Menu there is no Email ID or 'Manage Account' or 'Sync' in Settings or elsewhere;  Am wanting to Send Tab and do other sync work but to no avail...   Have windows 7 operating on 4 computers, 3 have sync but not this one. Have combed through Application menu and settings with a fine tooth comb. Searched online. Tried this tried that. But Ill try anything again. </p><p>Many thanks for any education anybody can give. Kind Regards Doug </p>


created: 2021-08-10T20:39:50-07:00
updated: 2021-08-10T20:39:50-07:00
title: missing firefox account icon from toolbar
tags: desktop;customize;firefox-900;firefox-9002;
product: firefox
topic: customize
locale: en-US
creator: tehringo+firefox
content:
<p>The firefox account icon is missing from the firefox toolbar. While customizing the toolbar, the firefox account icon was dragged out of the firefox window instead of back into the extra toolbar icon area that pops up when customizing the toolbar. This seems to have killed the firefox account icon. I have tried reinstalling firefox, even deleting all the the firefox and mozilla settings but the firefox account icon does not come back. </p><p>On other machines (mostly VMs) the firefox account icon shows right up when using the firefox sync feature to configure firefox on a new installation. </p><p>Can I get the firefox account icon back somehow? </p>


created: 2021-08-10T20:36:13-07:00
updated: 2021-08-11T00:31:04-07:00
title: Trend Micro Pay Guard
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434004;
creator: mechanicdave
content:
<p>Trend Micro Pay Guard is not working with FireFox 91.0 91.0 (64-bit) </p><p>its just looping, keeps opening a new window. </p>


created: 2021-08-10T20:03:43-07:00
updated: 2021-08-11T10:57:35-07:00
title: Choices in setting not checking. Can't tell what is on or off with 91.0!
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1433957;1433958;1433960;1433961;1433962;1433978;1434102;1434106;
creator: Bing1952
content:
<p>None of the boxes in my setting are changing when I click on them. I have never had this problem before, and only since the 91.0 update today. I can't see what I've turned on or off, and it took me more than 20 minutes of experimenting to discover which choice I accidentally checked when my cat jumped onto my arm (the mouse button clicked before he stepped on the scroll wheel). I can't adjust anything if I can't see which choices I'm making, or which I don't think need to be changed. I did a fresh reinstall after, but having the same problem. The image was taken afterward. In it, I have tried to activate three choices. Can you tell me which ones? I can't tell, because none of the boxes have changed. And where did my separate tabs go? Having inactive tabs not separated, while the active tab is just floating there - literally, it is not just a floating sign acting as a tab - is seriously distracting. Is there a way to change this to, at the very least, make the inactive tabs separate again so the active one isn't such an independent eyesore? </p>


created: 2021-08-10T17:56:35-07:00
updated: 2021-08-11T00:31:49-07:00
title: Can not load yahoo.
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1434005;
creator: rnrmcelroy
content:
<p>Ever since the update of Firefox 90.0.2 (20210721174149) I can not go to <a href="http://yahoo.com" rel="nofollow">yahoo.com</a>.  The latest version of Firefox 91.0 (20210804193234) still has not fixed this problem.  This is on a windows 10.  My old windows 7 machine updated to version Firefox 90.0.2 (20210721174149) will go to yahoo. </p>


created: 2021-08-10T17:14:23-07:00
updated: 2021-08-11T16:33:00-07:00
title: FF 91 white background with no borders
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1433985;1434093;1434211;1434221;
creator: santa
content:
<p>After FF 91 installed when I go to something like the Watch page on Facebook, there is no border around content to define it and as a result (?) on my videos the controls such as the Audio button is nearly invisible off to the side of the content. While I can see a symbol there is nothing to click on that is visible but clicking above the audio symbol on pure white will turn the audio for the video on. There is no slider visible. If I click on a video to make it  larger there is not minimize button in the upper left like there used to be. This is entirely broken. I don't want to downgrade as it is my understanding I would have to create a new account and then try to resync my other devices. I will have to abandon FF  if this isn't fixed or until I learn how to fix this. I tried turning strict privacy off to no avail and changing the them to no effect. </p>


created: 2021-08-12T16:22:58-07:00
updated: 2021-08-12T16:34:43-07:00
title: [removed] YOU, FIREFOX!
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434508;
creator: Trollbob1
content:
<p>WARUM SEID IHR SO BEHINDERTE [removed], FIREFOX?! WAS SOLL DIE SCHEIßE DAUERND AM DESIGN RUM ZUSPIELEN! IHR [removed]! AUSGEBURT DER HÖLLE! IHR SOLLT IN DER HÖLLE SCHMOREN! SATAN SOLL EUCH PERSÖNLICH VERGEWALTIGEN - OHNE KONDOM! [Removed] EUCH IHR WICHSER, IHR [removed] DES JAHRTAUSEND! </p>


created: 2021-08-12T16:21:55-07:00
updated: 2021-08-12T16:21:55-07:00
title: Lost Sound with Aug 10 FireFox Update
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: w-graves
content:
<p>Aug 10 FireFox Update: my computers lost sound on FireFox!!! I have been working on this for 2 days.  What a waste of time.  At first I thought it was the most recent Windows 10 update or the latest NetFramework update also installed on Aug 10.  I did all of the following before discovering there was also a FireFox update on that same day!  What a complete waste of valuable time!   Lost sound on my speakers on FireFox IMMEDIATELY after installing 3 updates on my Win 10 Pro computers with  1. August 10, 2021 Cumulative Update—KB5005033 (OS Builds 19041.1165, 19042.1165, and 19043.1165) 2. Malicious software removal tool 3. Latest Version of Net Framework 4. Aug 10 FireFox Update All computers lost sound on FireFox: 1.  I have sound on my computer for everything except FireFox 2.  I have sound on MS Edge &amp; Chrome 3.  Sound is not X'ed out on the browser tabs 4.  Sound is not blocked on the "Bock Audio &amp; Video" on the URL nor in FireFox Settings Auto Play 5.  Sound is not X'ed out on the "Speakers" icon in the system tray 6.  Windows Sound Trouble Shooter did not fix it. 7.  Windows System &gt; Sound &gt; Advanced sound options shows Mozilla Firefox set to "Default" - slider is at 50% 9.  Hard Boot failed to restore sound to Firefox (that  worked in the past) 10. Reinstalled FireFox - failed to fix problem.  I lost years of tagged bookmarks.  So angry!!! 11. Cleared the cache (did that several steps earlier) 12. Hours &amp; hours &amp; hours spent on research and on trying to find out to contact FireFox Support.   13. How can the FireFox Community possibly have an answer on a bug in an update that was released 2 days ago!!!!!! 14. HOW DOES ONE REPORT A BUG??!! </p>


created: 2021-08-12T15:28:54-07:00
updated: 2021-08-12T15:28:54-07:00
title: css file not working
tags: linux;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: haagen.blomberg
content:
<p>Can anyone tell me why my css file from Firefox 90 is not working in Firefox 91? I use the 64 bit version of Firefox on Linux Mint Uma. </p><p>Haagen </p>


created: 2021-08-12T15:21:25-07:00
updated: 2021-08-12T16:50:26-07:00
title: Firefox font colors
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434510;
creator: alden1
content:
<p>All of the text on websites are in blue.  I have gone to General, Add-ons and Themes, Fonts, and Colors.  I have set all the items to black.  It does not work.  I have uninstalled Firefox and re-installed it.  I have followed all the internet help topics and nothing is working.  How do I get Firefox to display black text on all websites? </p>


created: 2021-08-12T15:16:03-07:00
updated: 2021-08-12T15:16:03-07:00
title: Quick access in shopping
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: ACAMS
content:
<p>Firefox updated and now a big blue circle pops up in the shopping tab on google ... ONLY ON FIREFOX!!! </p><p>says: Quickly access what you have saved Tap the bookmark icon to view your saved items TAP TO CONTINUE  </p><p><br> </p><p>I WANT IT TO GO AWAY AND STAY AWAY!!!!!!!! </p>


created: 2021-08-12T15:12:16-07:00
updated: 2021-08-12T15:12:16-07:00
title: Google forms
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: pt-BR
creator: evandro.jose
content:
<p>Google forms doen not work on firefox. The attached picture shows the messy page I've got. </p><p>I've alreaded reinstalled Firefox. </p><p>Tnx </p>


created: 2021-08-12T14:57:58-07:00
updated: 2021-08-12T14:57:58-07:00
title: Sync log
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: dimka200309
content:
<p>Hello, I used the firefox browser and stopped using it in the summer. Now I needed to look at the history for the fall of last year-May of this year. Only June was released in the log when syncing. Is there anything you can do to help? </p>


created: 2021-08-12T14:42:50-07:00
updated: 2021-08-12T14:42:50-07:00
title: Bookmark separators (and more?) acting obnoxiously in v91.0
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: jonbarden
content:
<p>I use separators in a lot of my bookmarks displayed on the bookmark toolbar.  After allowing the upgrade to v91 (a big mistake as it's been nothing but a disruption to my work), I find removing separators to be finicky compared to older versions.  FYI - in case it matters, I was using the [preferred] NOT BLACK background of 'classic' Firefox in all prior versions. </p><p>A quick right click at the separate was enough to bring up the context menu with DELETE command.  Now, it can take multiple attempts to get just the right spot for this to work.  It seems the separate went from multiple pixels thick to just a single pixel.  Whatever the tech explanation, it sucks. </p><p>Also, I noticed that trying to add a separator to a sub-list of bookmarks, by another separator, apparently keeps focus on the main dropdown list since the separator ends up there rather than on the sub-list I clicked.  I don't do this often so I can't say it never occurred before.  Putting a separator between bookmarks seems ok. </p><p>Am I crazy and just noticing these things now that the dreaded black background is in full effect?  Can these "improvements" be negated so working in Firefox is actually easy again?  Can the black menu background be taken back to the classic look (without fooling around with custom coding as I've seen mentioned in other help issues?) </p>


created: 2021-08-12T14:36:29-07:00
updated: 2021-08-12T14:36:29-07:00
title: Autoname Images when file already existing
tags: desktop;download-and-install_1;windows-10;firefox-910;
product: firefox
topic: download-and-install
locale: en-US
creator: hinze.Max
content:
<p>Hello, </p><p>I just migrated back to Firefox from the new Chromium Edge Brower because many functions didn't work properly anymore like CAPTCHA and so on. However, I often downloaded many images with Edge that had the same names and when I saved them Edge automatically added a (1),(2) and so on to the end of the filename when it saw that there was a file with the same name but in Firefox it don't. I don't know if there is already a function that I just oversaw but if anyone can help, I would be very grateful for that. </p>


created: 2021-08-12T14:28:10-07:00
updated: 2021-08-12T14:28:10-07:00
title: Problems with opening websites in the last 2 days
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: BGSTOCK
content:
<p>In the last 2 days many problems with Firefox as you can see some below. There are more problems but in clicking one of your links below, I could not return to what I wrote. In addition I cannot check the box below "email me when someone answers the thread". Thanks B </p>


created: 2021-08-12T13:55:55-07:00
updated: 2021-08-12T15:00:50-07:00
title: New 91.0 v has messed up all of websites I frequent
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1434488;
creator: sliverlining
content:
<p>Just downloaded 91.0 and the next time I started up Firefox all of the websites that I frequent...just about all of their design (fonts, colors, etc.) are GONE! What the heck? It's like all of their formatting is no longer recognized. I don't have time to figure out how to get it all back. Clickable links use to turn color; can't put check marks in boxes when doing surveys (I was doing a survey when I chose to just download the update, and I was able to check boxes at that time; now I can't even check the box below to indicate I want to be emailed when someone answers this question! ... @verizon.net, by the way, if you want to email me to know you've answered this question.) I have never experienced this in the past. Is there an easy answer to this? Anyone else experience this? I am on iMac Mojave 10.14.6. </p><p><br> edited email from public and search/spam bots view as this is a public community forum. </p>


created: 2021-08-12T13:42:51-07:00
updated: 2021-08-12T13:42:51-07:00
title: Sidebar not store user and password for instagram or facebook
tags: desktop;beta;privacy-and-security_1;windows-10;firefox-920;
product: firefox
topic: privacy-and-security
locale: en-US
creator: adasinh
content:
<p>I install extension instagram sidebar and open in the sidebar. But every time when i open i need to relogin. I have open session and store user and password on a normal tab; but not works for sidebar. And i cannot find how store user and password there. Any ideas? Thanks :) </p>


created: 2021-08-12T13:42:47-07:00
updated: 2021-08-12T13:42:47-07:00
title: Search Engine Toolbar
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: kaustin17552
content:
<p>After latest update (91.0), Search Engine Toolbar does not display all selected Search Engines and cannot be resized (manually or automatically) </p>


created: 2021-08-12T13:24:03-07:00
updated: 2021-08-12T16:33:50-07:00
title: Websites suddenly look strange since 91.0 update
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1434502;1434509;
creator: remmy
content:
<p>White instead of black background, 'boxes' around text, buttons not showing, etc. Anyone else having this problem? </p>


created: 2021-08-12T12:49:50-07:00
updated: 2021-08-12T12:49:50-07:00
title: yahoo email
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: wolfdad
content:
<p>Hello, i try to only use Firefox but have a problem getting into my Yahoo email since the last FF update a few days ago. Whenever I try to login to my email I get this message from yahoo "Uh oh, looks like something went wrong. Please try again later." I have not changed any settings, etc in firefox other than adding the last update. If I go and use the Edge browser, I get into my email with no problems so it must be something in this last update. Any suggestions?  Thanks </p>


created: 2021-08-12T12:35:13-07:00
updated: 2021-08-12T12:35:13-07:00
title: save logins
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: howet1
content:
<p>Every time I check the box for "Ask to save logins and passwords for websites" and select my options, the next time I start Firefox the box is unchecked and it never "asks" like it should.  To add further insult, even though the login and password from a previous log in has been saved, the Firefox saved log in does not work. What is happening? </p>


created: 2021-08-12T12:27:08-07:00
updated: 2021-08-12T12:27:08-07:00
title: Lost Sound
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
creator: w-graves
content:
<p>Lost sound on my speakers on FireFox IMMEDIATELY after installing 3 updates on my Win 10 Pro computers with  1. August 10, 2021 Cumulative Update—KB5005033 (OS Builds 19041.1165, 19042.1165, and 19043.1165) 2. Malicious software removal tool 3. Latest Version of Net Framework All computers lost sound on FireFox: 1.   I have sound on my computer for everything except FireFox 2.  I have sound on MS Edge &amp; Chrome 3.  Sound is not X'ed out on the browser tabs 4.  Sound is not blocked on the "Bock Audio &amp; Video" on the URL 5.  Sound is not X'ed out "Speakers" icon in the system tray 6.  Windows Sound Trouble Shooter did not fix it. 7.  Windows System &gt; Sound &gt; Advanced sound options shows Mozilla Firefox set to "Default" - slider is at 50% 9.  Hard Boot failed to restore sound to Firefox (that worked in the past) 10. Reinstalled FireFox NONE OF THE ABOVE ACTIONS HAVE RESTORED SOUND TO FIREFOX! </p>


created: 2021-08-12T12:21:59-07:00
updated: 2021-08-12T15:10:49-07:00
title: Firefox backup became an Edge file when imported to new computer
tags: desktop;download-and-install_1;windows-10;firefox-900;
product: firefox
topic: download-and-install
locale: en-US
answers: 1434494;
creator: vckanter
content:
<p>I have a large number of carefully organized Firefox bookmarks, which I backed up each time I logged off for the day, saving the most recent five.  I imported these from my standalone backup hard drive to my new computer.  Firefox couldn't restore them.  Then I saw that for all five files, the listed file type was "Microsoft Edge HTML Document," so no wonder. </p><p>I have no idea how or why this happened or what to do about it.  In theory, import into Edge and then export into Firefox?  Given this incident and some bad past experiences, that prospect scares me to death.  Any other suggestions, please?  I would be so grateful for a way out of this. </p>


created: 2021-08-12T12:16:41-07:00
updated: 2021-08-12T12:34:03-07:00
title: Pages rendering with only text and very sparse images
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434462;
creator: ksorgetoomey
content:
<p>I'm on a Macbook and suddenly Firefox is no longer displaying pages fully. It seems to only grab text and styling and a few seemingly-arbitary but consistent images. I've uploaded an example image from trying to view <a href="http://forums.somethingawful.com" rel="nofollow">forums.somethingawful.com</a>. This started last night when I was trying to close some other apps with CMD+Q but they lagged and I ended up closing a bunch and I thought I had accidentally mashed some other CMD+key combo that put me in some funky render mode. </p><p>Chrome on this laptop works fine. Firefox on my PC logged in to the same Mozilla account still works. </p><p>I've tried: - Restarting my laptop - All the steps in this document: <a href="https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently" rel="nofollow">https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently</a> - Creating a new Firefox local profile through about:profiles - Ensured View &gt; Page Style &gt; Basic Page Style is checked - Deleting the Firefox and Mozilla folders in Caches, deleting Firefox from Applications, and reinstalling </p><p>I'm now on a blank install with zero add-ons or extensions, but it's still not displaying correctly. Any help would be greatly appreciated! </p>


created: 2021-08-12T12:02:28-07:00
updated: 2021-08-12T14:57:10-07:00
title: Firefoxe browser refuse to synchonize after new installation
tags: desktop;sync;windows-10;firefox-900;
product: firefox
topic: sync
locale: en-US
answers: 1434485;
creator: aziz.bouhmad
content:
<p>Dear Community, </p><p>I re-installed firefox browser on a new laptop. When I tried to sign up it refuses to sync in order to the restore my data and login passwords. </p><p>Please, can you help solve this issue. </p>


created: 2021-08-12T11:34:12-07:00
updated: 2021-08-12T11:34:59-07:00
title: TOO MANY UPDATES, PRACTICALLY NO ACCESS TO GMAIL, LIMITED ACCESS TO WEBSITES
tags: desktop;other;windows-10;firefox-900;firefox-9002;
product: firefox
topic: other
locale: en-US
creator: mailtopc7
content:
<p>I've been wanting to write for years about all the almost daily updates of FIREFOX that cannot be necessary!  If I do not see a decline in the updates within a short period, I will remove FIREFOX from all my devices and use only CHROME.  It is getting more and more frequent that I must use Chrome anyway or  not be able to access the intended website.   </p><p>Also, you removed the Gmail option from your home page and I must jump through hoops to get to gmail.  If I check gmail 5 times a day, I must go through 6-7 steps to log in each time and it get very tedious.  With Chrome, I click gmail and voila, I'm there.  No signing in, password, and captcha.   </p><p>FIREFOX is beginning to be too much of a burden.  Either stop your obtrusive updates. give me an easy sign with Gmail, and make Firefox a browser with which I access ALL sites or I will just stop using FF altogether.    </p><p>p.s.  I am not alone.  Many, many friends and family have already cut the cords with FF and I'm next.  (not that you care, I'm sure) </p>


created: 2021-08-12T11:30:03-07:00
updated: 2021-08-12T16:21:53-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434504;
creator: nikki15
title:
My Firefox opens to a blank screen.  I've uninstalled & reinstalled several times with the same problem.

content:
<p>My computer had to be reset a few weeks ago. I used the Windows 10 Reset this PC Restore Option and selected “Keep my Files".  Since then Firefox opens to a blank screen (see attached).  I've uninstalled &amp; reinstalled several times with the same issue. </p>


created: 2021-08-12T10:56:46-07:00
updated: 2021-08-12T12:35:04-07:00
title: Firefox UI is not displaying websites correctly
tags: mac-os;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434463;
creator: jnsantiago31
content:
<p>Hey everyone, </p><p>For some reason, Firefox has been functioning strangely the last two days (it seems like since the latest software update was released). The display settings on the browser look really wonky for same reason. I've attached a screenshot of a website viewed on Firefox. Visit on your browser to compare how it looks (the address is: <a href="http://hoopshype.com" rel="nofollow">hoopshype.com</a>). </p><p>Is anyone else experiencing this? And if so, is there a fix? I tried reinstalling Firefox but that didn't work. </p>


created: 2021-08-12T10:24:27-07:00
updated: 2021-08-12T10:24:27-07:00
title: Como abro este tipo de aba em especifico?
tags: windows-7;desktop;tabs;firefox-910;
product: firefox
topic: tabs
locale: pt-BR
creator: Wilcostacyook
content:
<p>Oi, uma duvida que esta me matando de raiva é que eu quero muito saber como abro esta aba em especifico. Quero muito saber como funciona, pois quero fazer um testes de memória no meu Computador, e sempre quis utilizar ela para abri o site do roblox, e testar se melhora desempenho, estarei deixando um exemplo para o melhor entendimento.  Por favor ajude quem souber me fala quero muito testar para ver se melhora. </p>


created: 2021-08-12T09:27:30-07:00
updated: 2021-08-12T09:27:30-07:00
title: Chatango
tags: windows-7;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: thomascarnes60
content:
<p>I am using W7 64b. I am also using FF v.91 64b. After updating to version 91, I noticed the chatango box used for chatting on some streaming sites no longer works. Why ? And what is the workaround or fix ? </p>


created: 2021-08-12T08:48:10-07:00
updated: 2021-08-12T11:25:52-07:00
tags: desktop;websites;escalate;javascript;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1434423;1434424;1434444;
creator: Nottakeme
title:
Concerned about javascript injection. I was visiting a new website and a user was testing different scripts

content:
<p>Concerned about javascript injection. I was visiting a new website and a user was testing different scripts that run when you click on the notification bell.  </p><p>I've followed the instructions (image attached) of a clean reinstall. I've deleted temporary files. Ran a Quick Scan from Windows Defender (No threats found). Browsed through Processes to see if anything was awry. Seems all clean from my inspection, but is there something I've missed? Some place I haven't looked? I have restarted firefox a few times, but not my PC. </p>


created: 2021-08-12T08:14:18-07:00
updated: 2021-08-12T08:14:18-07:00
title: Print Attachements
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: lzod33
content:
<p>Starting today, 8/12/21, when I go to print attachments from my emails it opens in a new tab, which it's always done, but it also opens a new window with nothing showing.  Help? </p>


created: 2021-08-12T08:12:12-07:00
updated: 2021-08-12T13:27:58-07:00
title: How can I get new bookmarks?
tags: mac-os;desktop;bookmarks;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1434368;1434442;1434461;1434472;
creator: bryan.anderson
content:
<p>I have had Firefox for years and years and been happy! It has always worked no bother. In the last few weeks I have been unable to make any NEW bookmarks. All the old ones are there but none of the usual routes sets up a new bookmark. I have followed all the troubleshooting advice, reinstalled Firefox, deleted the various files suggested, followed diagnostic advice all to no avail. Is there a simple on/off button somewhere I have missed or does anyone have any ideas how to fix this? My IOS is up to date as is my Firefox version </p>


created: 2021-08-12T08:10:38-07:00
updated: 2021-08-12T08:31:04-07:00
title: about:config browser.proton.enabled
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434365;1434369;
creator: gogo57
content:
<p>in about:config the variable browser.proton.enabled = false does not work any more. I can not see the old bookmark style any longer.  Thes is a bug!!! </p>


created: 2021-08-12T07:51:12-07:00
updated: 2021-08-12T08:39:25-07:00
title: bookmarks
tags: desktop;bookmarks;windows-10;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
answers: 1434373;
creator: isaacp8899
content:
<p>HOW THE HELL DOES A BROWSER GET BOOKMARKS AND BOOKMARK FOLDERS WRONG?! LOADING SPEEDS, COOKIES AND BOOKMARKS! THERE ARE THREE THINGS TO GET RIGHT IN A BROWSER! NO SERIOUS PROFESSIONAL IS GOING TO STICK WITH A BROWSER WHEN THE FREAKING BOOKMARKS FOLDERS HAVE THIS BYZANTINE, COUNTERINTUITIVE, SCATTERED HIERARCHY THAT IT IS ARRANGED IN THE MANAGER THAN HOW IT LOOKS IN THE SIDEBAR AND HOW IT LOOKS IN THE TOOL BAR AND WHERE EACH HAS IT'S OWN WEIRD ARRANGEMENT AND THEIR IS NO INSTANCE OF THE SAME PLACEMENT AND ARRANGEMENT BEING DONE TWICE!!! </p>


created: 2021-08-12T06:49:17-07:00
updated: 2021-08-12T10:42:51-07:00
title: File Fragments
tags: desktop;crashing;slowness-and-hanging;fix-problems;escalate;restore-tab;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434427;
creator: kraigswi
content:
<p>I am hoping someone from Firefox Development sees this and that something can be done for those of us who need to have several tabs open simultaneously.  I often find myself engaged in research that for convenience requires that I have several tabs open which eventually leads to browser slow down, hanging, and sometimes a crash.  Im convinced this is the correct analysis since defragging the ssd fixes it every time.  I believe it would be very helpful if Firefox were to add a compressor to its file storage routine, first blush thoughts, possibly one compressed file per tab.  When I get into heavy research I find myself defragging sometimes several times in a day, which temporarily fixes the problem.  Any chance this can be added, or if anyone knows of a fix to this issue? rgds, j </p>


created: 2021-08-12T06:13:18-07:00
updated: 2021-08-12T14:56:54-07:00
title: Firefox sometimes doesn't launch
tags: windows-7;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434429;1434445;1434484;
creator: MartyJames
content:
<p>Firefox usually launches OK, but about a third of the time, it just doesn't launch at all. I can see the program running in the Task Manager, but the profile manager never appears (as it normally would) and nothing happens. If I end the Firefox process and relaunch it, it still never launches. Only a restart seems to fix it. </p><p>This has been happening for a few months now, usually when my computer has been on for a while. My system has been a little slow lately and I might have thought it was a system problem, however, Firefox is the only program that seems to have any problem launching. </p><p>I don't know if it's related, but Firefox has also been very slow connecting to websites lately, with the connection often dropping out for maybe 5 minutes at a time. I know there's nothing wrong with my actual connection because all other internet-based applications work fine and never slow down. </p><p>Firefox 91, Windows 7 x64 </p>


created: 2021-08-12T05:52:46-07:00
updated: 2021-08-12T10:58:17-07:00
title: How to rename device in synced opened tabs?
tags: desktop;sync;windows-10;firefox-900;firefox-9002;
product: firefox
topic: sync
locale: en-US
answers: 1434430;
creator: aized
content:
<p>Take a look at the screenshots. The second device is called "Firefox on HUAWEI LIO-L29", but I renamed it to "Mate 30 Pro" (screenshot 2). </p><p>Why is the device name displayed not "Mate 30 Pro", as in the case of "Macbook D14"? I renamed the device in Firefox settings a few days ago. </p>


created: 2021-08-12T05:13:32-07:00
updated: 2021-08-12T11:01:01-07:00
title: TECHNICAL ISSUES
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1434433;
creator: djgermz
content:
<p>When using eBay UK, certain features, e.g drop down menus and tabs don't work. I have noted the same issue on other sites also. My browser is up to date and I have cleared history, cookies, cache etc which has not helped the issues. These issues are only present on firefox, the sites work normally on other browsers. </p>


created: 2021-08-12T04:58:57-07:00
updated: 2021-08-12T11:05:58-07:00
title: Ancestry.ca not working properly with most recent update
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1434336;1434434;1434436;
creator: steve.miles1
content:
<p>I am using  a Mac with Big Sur Version 11.4. Firefox version is 91.0.  When I am using <a href="http://ancestry.ca" rel="nofollow">ancestry.ca</a> and as an example I right click on a link to open a new tab it will say    </p><pre>The page isn’t redirecting properly </pre> <p>Firefox has detected that the server is redirecting the request for this address in a way that will never complete. </p><pre>   This problem can sometimes be caused by disabling or refusing to accept cookies </pre> <pre>I have deleted all cookies it makes no difference. I have disabled all enhanced tracking protection features. I have cleared the cache as well. I have put <a href="http://ancestry.ca" rel="nofollow">ancestry.ca</a> in I have disabled https everywhere. Before the update this was working fine.  When I go to Safari and do the exact same thing it works fine. </pre> <p>Thanks in advance for any help </p>


created: 2021-08-12T04:52:30-07:00
updated: 2021-08-12T11:06:36-07:00
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1434437;
creator: wiprada
title:
Somehow firefox is trying to open (by itself) a page that is sytematically blocked by SOPHOS antivirus.

content:
<p>Somehow firefox is trying to open (by itself) a page that is sytematically blocked by SOPHOS antivirus. It is a malware or a setting in Firefox causing this? the site is: <a href="http://flashvd.net/.well-known/http-opportunistic" rel="nofollow">flashvd.net/.well-known/http-opportunistic</a>. This is happening only when firefox is running. thanks </p>


created: 2021-08-12T04:48:55-07:00
updated: 2021-08-12T04:48:55-07:00
title: Extensions drop-downs not showing properly/not full height
tags: desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: meindonk
content:
<p>When I have my laptop connected to a second monitor my laptop display suddenly doesn't show the full height of my extensions resulting in not being able to use things like Bitwarden (see image). </p><p>Only when I disconnect the display or move it to the second monitor does it function normally. Firefox is up-to-date Tried disabling all add-ons to no avail  Had this issue with the latest Windows 10 updates  I am currently testing the latest Windows 11 but the problem persist </p><p>Changing my screen scale (currently 125%) to 150% also scales the drop-down but it does not make it full height like it does when disconnected or on second monitor. </p>


created: 2021-08-12T04:20:22-07:00
updated: 2021-08-12T13:24:33-07:00
title: Checkboxes in settings page not showing in after updating to version 91
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434471;
creator: n.boeltjes
content:
<p>Since the latest update a lot has changed in firefox, most notably the new "floaty" tabs to make it more look like chrome... thanks but no thanks. </p><p>But a more serious issue is, in the settings, the checkboxes are not visible anymore. Well, the boxes are but i can not determine whether the options are checked or not. (see attached image) </p><p>I already tried: - Safe mode (same issue) - Windows dark/light mode (both fail to display checks) - Enabling/disabling add-ons (same issue) - Reinstalling firefox </p>


created: 2021-08-12T04:14:30-07:00
updated: 2021-08-12T05:20:43-07:00
title: Webpage display problem with v91 for Mac
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1434339;
creator: taiwanho
content:
<p>I've been using Firefox for years but I am stuck with this problem. Firefox just updated to version 91.0 (64-bit) and now webpages are not being rendered correctly as per the attached screenshot. It seems to be a selective CSS issue and it is across all pages.  </p><p>I have tried restarting the computer, clearing the cache, and changing the theme.  This is happening on two different Macs both running macOS v 11.4.  </p><p>The first image shows the page in Firefox, and the second in Safari (and how it used to look in Firefox before version 91). </p><p>Does anyone have any idea why this is happening? </p>


created: 2021-08-12T04:04:28-07:00
updated: 2021-08-12T04:04:28-07:00
title: BT webmail using Firefox
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
creator: graham.carlisle
content:
<p>Hello and thank you. Using BT Webmail on Firefox, I find that replying to a message won't allow me to 'new line' after a few words. Also, if I continue a line of text to the 'end' of the message window, the text does not wrap around to a new line. Also, If I 'click' the cursor directly under the first line of text, I cannot type any text; the cursor doesn't move. If I then 'new line' again, the cursor disappears. I can only continue writing text by 'clicking' the cursor about 3 lines down, typing, then back spacing that text. Everthing works perfectly with other browsers; it would be a shame to give up on Firefox. </p>


created: 2021-08-12T04:03:35-07:00
updated: 2021-08-12T04:03:35-07:00
title: authorization.ping - not able to load several websites
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: jt5
content:
<p>Depsite several complete installations and refreshes, this problem has been going on for months.  When trying to get onto various sites, such as Cisco, I get the following error:  "federated <a href="http://identity.cisco.com" rel="nofollow">identity.cisco.com</a>" in the top left of the page in plain text and nothing else. In the case of Cisco, this is the page it gets stuck at: <a href="https://cloudsso.cisco.com//as/IZKdB/resume/as/authorization.ping?" rel="nofollow">https://cloudsso.cisco.com//as/IZKdB/resume/as/authorization.ping?</a> </p><p>It's similar to this on other web pages and clearly an authorisation setting somewhere is reinstalling every time I reinstall firefox, causing the problem to repeat, despite removing all cookies and history and other settings. </p><p>Can anyone offer a solution?! </p><p>Thank you. Jamie </p>


created: 2021-08-12T03:44:49-07:00
updated: 2021-08-12T05:23:52-07:00
title: Mozilla Firefox crashing occusionally in WIndows 10 Pro
tags: desktop;fix-problems;windows-10;firefox-900;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434341;
creator: tileshwar
content:
<p>Dear team. In my PC Mozilla Firefox open properly but suddenly sometime got crashed while login into my gmail account. I tried to complete clear of cache, uninstall the Firefox browser and reinstalled fresh but after few days the problem occurred again.  Please suggest the solutions for the next level. Thanks in advance. </p><p>Regards Tilesh </p>


created: 2021-08-12T03:32:45-07:00
updated: 2021-08-12T07:30:02-07:00
title: UPGRADE TO GET TLS 1.2
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434340;1434345;1434346;1434353;1434360;
creator: dtheodorou
content:
<p>how i can upgrade the firefox so as to get the TLS 1.2 i have upgrade the firefox and still can not enter a specific website as i get the message to upgrade it over TLS1.2 </p>


created: 2021-08-12T03:29:08-07:00
updated: 2021-08-12T05:30:43-07:00
title: All sites looks off after updating firefox 91.x
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434344;
creator: ld.chirag.purohit
content:
<p>After I update to recent version of firefox all website looks really off. Looks like no styles are loading form website.  </p><p>I am on mac with m1 chip. </p><p>Mac mini (M1, 2020) Chip : Apple M1 </p><p><a href="https://app.box.com/s/ssxba0a9fpfutcyulb062e0c6dh0z37f" rel="nofollow">How google looks</a> <a href="https://app.box.com/s/vzbjcy028a5v6yu9tz320g0fm9v4j5q5" rel="nofollow">How one of my site looks</a> <a href="https://app.box.com/s/smidu30wc6znr8jd5vy52watce7bypwv" rel="nofollow">Firefox version</a> </p>


created: 2021-08-12T02:12:48-07:00
updated: 2021-08-12T13:46:50-07:00
title: Firefox displays blank pages
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1434439;1434475;
creator: anca.suciu
content:
<p>Hello all, </p><p>Although I have just updated Firefox to the last version hoping that the problem might be solved, after using the browser for a while and I google searching something, I get a blank page that does not load. Accessing other websites (bookmarked pages) might work sometimes though, but accessing the home page (google, google translate) just displays a blank page, no error message. I have started Mozilla in safe mode (troubleshooting mode) and the problem persists. </p><p>I have already deleted cookies, created a new profile, and reinstalled Mozilla and nothing seemed to work.  The behavior is rather unpredictable and odd as I could not identify a pattern for the instances it happens.  Exiting the browser and restarting it seems to solve the problem for the moment and then the behavior reoccurs. Also, sometimes after getting blank pages, taking a break or just using other browsers the problem is solved by itself temporarily.   This does not happen when accessing Microsoft Edge. </p>


created: 2021-08-12T01:51:36-07:00
updated: 2021-08-12T10:29:13-07:00
title: Double spacing in Menus is back :'-(
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434317;1434319;1434323;1434338;1434343;1434380;1434388;1434419;
creator: stormcloud
content:
<p>A few months ago Firefox decided to double space all the items in menus. Reading through the forums many people didn't like this because of the amount of space that the menus now take up. Fortunately there was a work around, by setting  '<em><strong>browser.proton.contextmenus.enabled</strong></em> to false they returned to normal  </p><p>This morning Firefox my got upgraded and the double spacing problem is back again. However there appears to be a bug with the setting and the menus won't return to normal. I'm now stuck with stupidly large menus that won't fit on the screen and lots of painful scrolling. </p><p>Does anybody have an alternative workaround until this is fixed? </p>


created: 2021-08-12T01:36:04-07:00
updated: 2021-08-12T13:45:34-07:00
title: "Forget about this site" removes Lockwise login entries
tags: linux;desktop;passwords;privacy-and-security_1;forget;dataloss;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1434440;1434441;1434474;
creator: firefox1497
content:
<p>Hello, I just stumbled upon a very interesting "feature" (I'd say bug). If one goes to the history, and then clicks on "Forget about this site", one would assume that this site would be removed from the history. However, in addition to that happening, all these site's logins are also completely erased from Lockwise, so now I have to recover passwords on all sites where I did this :-( That is certainly not wanted. Is there a way to prevent this? </p>


created: 2021-08-12T01:16:56-07:00
updated: 2021-08-12T16:21:33-07:00
title: Menu item spacing
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
answers: 1434320;1434372;1434375;1434382;1434503;
creator: Semilynx
content:
<p>Hi there! Since FF 91 all menu items have an incredible vertical spacing, the menu item is twice as high as before. This is a nuisance especially in the bookmark menus. I would like to have the narrow menu item spacing back, without being urged to install an AddOn or to learn CSS programming or to file a bug in this peculiar BugZilla system. Think of our family of USERS, not developers. </p><p>Yes, I understand the circumstances of free software. Yes, I see it is necessary to keep up with modern UI design and the so-called technical progress. The FF 91 UI changes slightly towards what we expect to get in Windows 11. Fine! Also, it is absolutely clear that the new menu line spacing adds more comfort to the FF usability ... on tablet PCs and smart phones. But NOT for desktop users. </p><p>As far as I know, Microsofts plans for Windows 11 still include a setting to keep the old narrow menu item height. Mozilla should do so, too. I hope the developers will take care to not lose contact to their users. </p>


created: 2021-08-12T01:06:19-07:00
updated: 2021-08-12T01:06:19-07:00
title: Firefox flickering after update 90.0.2
tags: windows-7;desktop;fix-problems;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: georgi.petev.nikolov
content:
<p>Hi all After update 90.0.2 installed on my computer, FIrefox started flickering all the time a new page gets opened. I have never had such a problem before, nor I had any hardware change in the last two months. I tried several proposed solutions concerning flickering like refreshing, disabling hardware acceleration etc. but nothing helps. I wonder what happened in 90.0.2 which caused that. I just installed update 91.0 and the flickering still persists. </p><p>I am using Windows 7 Enterprise 64-bit on a Dell Vostro 3750 Laptop if that matters. Thank you </p>


created: 2021-08-12T01:01:16-07:00
updated: 2021-08-12T01:01:16-07:00
title: "Jumping" bug on Firefox's PDF reader
tags: desktop;fix-problems;windows-10;firefox-910;
product: firefox
topic: fix-problems
locale: en-US
creator: peterpelle07
content:
<p>Regularly when I use the PDF reader on Firefox the page randomly "jumps" a little every now and then, which is increasingly annoying. Is there any fix to this, or are there any planned fixes to this? </p><p>Thank you for your help! </p>


created: 2021-08-12T00:54:44-07:00
updated: 2021-08-12T09:31:02-07:00
title: Firefox line spacing, and window title vertical size.
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434386;
creator: firefox1110
content:
<p>Please provide an option to revert to the smaller line spacing and the original smaller top window title vertical size.  For those of us using smaller displays the new sizes in Firefox make it much less friendly, and inconsistent with other software on the same PC. Thanks! </p>


created: 2021-08-12T00:51:45-07:00
updated: 2021-08-12T06:12:01-07:00
title: Modrá lišta
tags: windows-7;desktop;customize;firefox-910;
product: firefox
topic: customize
locale: cs
answers: 1434350;
creator: josef.mikuta
content:
<p>Modrá lišta nahoře má najednou dvojnásobnou šířku a na ní se objevují šedivé záložky. Jak se toho zbavím? </p>


created: 2021-08-12T00:01:55-07:00
updated: 2021-08-12T00:01:55-07:00
title: Accessing private themes from a different computer
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
creator: eva.sorokach
content:
<p>I'd made a few themes in Firefox color on one computer, but when I went on my laptop, I didn't have access to them, even though I have sync on, so I published them privately because I want to use them on my laptop, but I still can't apply the themes to my browser. When I go to the developer hub, because that's where the email I was sent took me, there's no way to use the themes. Every time I look up "how to use private themes" it's about using themes in private browsers, and not themes published privately, so I'm at the end of my rope. </p>


created: 2021-08-11T23:45:13-07:00
updated: 2021-08-11T23:45:13-07:00
title: Firefox window is completely inaccessible after Alt + tab
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: sriram.pcm
content:
<p>Using Alt + tab on an open Firefox browser window, minimizes the window and is completely inaccessible from the taskbar, as well as the task manager. I can only view options to end the task and other standard options n the Firefox processes which are running (in the background). </p><p>For example, if audio is playing from a tab in the current Firefox session, and I alt tab it, there is no way to restore this minimized Firefox window. There is also no visual highlight on the Firefox icon in the taskbar that, one window is currently in session. it looks like there are no open Firefox windows. Shift right clicking on the Firefox icon only shows the standard menu (as in the case where you have not yet opened Firefox), instead of showing options such as maximize, restore etc.  </p><p>Since there is no way to return to my session which is still active, I have to go to task manager, end all Firefox tasks and reopen the application. Please help! </p>


created: 2021-08-11T23:40:24-07:00
updated: 2021-08-11T23:40:24-07:00
title: 申请找回火狐浏览器历史书签记录
tags: mac-os;desktop;bookmarks;firefox-900;
product: firefox
topic: bookmarks
locale: en-US
creator: 503568706
content:
<p>我用了11年的火狐浏览器，每次重装系统，第一个装的就是火狐浏览器，然后设为默认浏览器，把系统自带的浏览器打入冷宫； 11年的书签，11年的拓展，11年的积极推荐，在今年一次重置密码之后，荡然无存... 如果在我第一次重置密码的时候，知道重置会导致这些内容丢失，我会早就放弃使用火狐。 为什么以前重置密码没有发生丢失，为什么要在重置密码的时候告知用户“可能会丢失”，丢就是丢，可能是什么意思，不稳定？ 用户心理角度来想，一个不去维护书签和组件的人， 对于浏览器品牌来说，就是一个不稳定的用户。所以对他来说，重置密码会影响书签和拓展丢失并没有什么意义；而一个善于维护标签的用户，必然是这个浏览器的忠实粉丝，而你们就是这么对这批用户的？ ———————————————————————— 我不知道你们还有没有以前的日志，还能能不能找到我以前的书签和拓展记录，如果有，看在11年的粉丝份上，可以帮我找回吗？ </p>


created: 2021-08-11T22:21:54-07:00
updated: 2021-08-12T10:02:54-07:00
title: Appearance
tags: mac-os;desktop;other;display;website;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434308;1434349;1434400;
creator: ferguson2
content:
<p>Today, when I opened Firefox web browser and go to a site(s), I get a different appearance to what I am used to and I don't like it.  I have downloaded the latest version of Firefox (91.0) but this has not helped.  I use Firefox on a Mac. Any suggestions on how to revert to the previous appearance would be appreciated. </p>


created: 2021-08-11T21:59:43-07:00
updated: 2021-08-12T07:47:45-07:00
title: change primary password
tags: windows-7;desktop;privacy-and-security_1;escalate;masterpassword;firefox-910;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1434362;
creator: gixol
content:
<p>Since updating to FF 91, primary password is not accepted as correct. Chrome is not installed so what info is required to change primary password? </p>


created: 2021-08-11T21:39:19-07:00
updated: 2021-08-12T00:29:41-07:00
title: Blank backgrounds and black fonts
tags: desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434298;1434310;
creator: redochre77
content:
<p>See the attached pics. They are both of the same Mozilla support webpage - one on Firefox and one on Safari. The one on Safari looks the way that I would expect it to but Firefox shows it without background colours. On other websites I have noticed that where there are grey fonts on Safari, Firefox shows those fonts all black. </p><p>I first noticed this starting about one week ago but I can't remember anything specific changing around that time but I may have forgotten (age!). I have tried troubleshooting mode and refreshing the browser and I have even created a new profile but the problem persists. It is like this on all websites that I have accessed. </p>


created: 2021-08-11T20:34:03-07:00
updated: 2021-08-12T09:46:43-07:00
title: Could we get a fix for the spacing of the bookmarks and menu in 91.0?
tags: desktop;other;windows-10;menu;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434270;1434286;1434301;1434392;1434393;
creator: njdev
content:
<p>Could we get a fix for the spacing of the bookmarks and menu in 91.0? The double spacing is back and the proton config change doesn't work. Wonderful that you are trying to make things more readable on a phone but there are still lots of people who use Firefox as their PC browser. </p>


created: 2021-08-11T19:56:38-07:00
updated: 2021-08-11T20:14:45-07:00
title: Can't set any preferences
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434261;
creator: kentuckywoman2
content:
<p>Since the 91 update, I can't configure any preferences in Firefox. The boxes are there, but I can't check them. The only way I know if they've been checked is to see how Firefox behaves! Surely this is some kind of bug???  </p><p>Portions of the Settings panel cannot be set:  </p><p>General, Search, Privacy &amp; Security - anything that has a box to be checked or unchecked, I cannot check. I therefore do not know ANY of my settings! Please help!  </p><p><br> Also, when I pull up the settings page, once I leave the page, I have to pull it back up again - it doesn't stay but reverts back to the new tab page. Most annoying. </p><p>Surely this cannot be correct! </p>


created: 2021-08-11T19:40:56-07:00
updated: 2021-08-11T19:40:56-07:00
title: Why did my "Across Lite" plug in disappear?
tags: desktop;customize;windows-10;firefox-900;
product: firefox
topic: customize
locale: en-US
creator: billboyd10
content:
<p>Why did my "Across Lite" plug in disappear?  It was there and then it disappeared on my laptop and my wife's (both Windows 10- latest version. </p>


created: 2021-08-11T19:27:32-07:00
updated: 2021-08-11T19:27:32-07:00
title: 2 things, I lost audio so uninstalled & reinstalled firefox it & that was it, right at that time,
tags: desktop;bookmarks;windows-10;firefox-910;
product: firefox
topic: bookmarks
locale: en-US
creator: dk405
content:
<p>Two things happened at very close to the same time, I had lost audio so i uninstalled Firefox &amp; reinstalled it &amp; sure enough that was it, I was right &amp; very near that same time, a littler before actually Firefox updated &amp;  became different &amp; started putting you're search in the address bar. so I'm not sure what happened between the 2 BUT i LOST ALL MY FAVORITES, and there was a huge amount of them, it makes me sick ...... is any solution to get them all back? &amp; i wouldn't expect system restore to work for any recent computers I've had for  a long time. </p>


created: 2021-08-11T18:48:54-07:00
updated: 2021-08-11T23:25:06-07:00
title: Color line on tabs now missing with FF91
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434260;1434289;1434292;1434300;1434307;
creator: mobilesuit600
content:
<p>I am now unable to apply the container color line on top or at the bottom of the tabs using the userChrome.css file. Any help? </p>


created: 2021-08-11T18:07:53-07:00
updated: 2021-08-11T19:18:54-07:00
title: Context menus - Double space
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434246;
creator: silfer_cartagena
content:
<p>Pleease help... </p><p>How do I get rid of the double space in the context menu? I'm... actually pretty speechless.... why is that necessary for the windows based browser? </p><p>Help.... please. </p>


created: 2021-08-11T17:46:19-07:00
updated: 2021-08-11T20:21:13-07:00
title: Firefox 91 tabs.
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1434237;1434264;
creator: silfer_cartagena
content:
<p>So, I just got the new firefox update, v91 I think? and the tabs are absolutely driving me insane.  I can't quite find how to fix it. </p><p>Last time, I had the proton tabs disabled and that was pretty much all I needed to fix the issue.  But right now I've got two problems: 1. I really dislike the floating look to them, is there any way to again block the proton update/feel etc? 2. This is the one that's truly got me bananas: the volume icon that one usually got in the tab by default when sound was being reproduced... now only shows when the cursor hovers above it, otherwise it disappears. Is there any way to bring this function back?  </p><p>Please, please help. </p><p>I adore Firefox, have been using it pretty much since 2004 or thereabouts, and would not change it... but sometimes these changes drive me to tears. I'd love it if there was a manual or something that would teach one how to change these things without having to bother anyone else :( </p><p>Thank you guys!! </p>


created: 2021-08-11T17:35:30-07:00
updated: 2021-08-11T17:52:25-07:00
title: Microphone won't pick up audio
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1434232;
creator: qandres12
content:
<p>as of today Im having issues with Firefox recording any audio from my headset. I have confirmed that its firefox causing the issues. I did a system update, firefox updated, my drivers are up to date, other programs pick up0 the audio such as OBS Studio, Discord, Chrome online audio tests work. When I try the same audio tests on Firefox, it doesnt work at all, it pickups that I have my mic plugged in but when it comes to record, it doesnt record any sound. I also did a restart of Firefox. Any help would be appreciated. </p><p><a href="https://bin.snopyta.org/?603bddd490784b2f#6wm4BfpkyTJLiH9mrAfY65r4RNAimWHFXgUCcneucooT" rel="nofollow">https://bin.snopyta.org/?603bddd490784b2f#6wm4BfpkyTJLiH9mrAfY65r4RNAimWHFXgUCcneucooT</a> </p><p>HyperX Cloud Alpha Mic is what I have the mic labeled as. </p><p>EDIT: Ive tried using other mics and uninstalling Firefox/removing all traces of FF from the pc. FF is still the only program that refuses to access any mic. Everything else uses the mic without issue. I've also tried installing older versions of Firefox and still have the same result. </p>


created: 2021-08-11T17:02:58-07:00
updated: 2021-08-11T20:20:17-07:00
title: Tabs are just one long Tab I HATE IT; I can' seethem
tags: windows-7;desktop;tabs;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1434239;1434263;
creator: kathyjoe5
content:
<p>Please Please Please Stop messing with my tabs.  I now have a great big bar tab and I can barely see the info on the tabs. WTF Firefox? I was able to do a workaround in FF 89, but that doesn't work in the update of 91 </p><p>Please, Please, Please give me a workaround to get back to old fashioned tabs, with separations between them and a black background so I can read the printing.   </p><p>Thank you </p>


created: 2021-08-13T16:46:19-07:00
updated: 2021-08-13T16:46:19-07:00
title: tamaño letras de la barra de herramientas ej: archivo Editar Ver etc.
tags: windows-7;desktop;other;firefox-910;
product: firefox
topic: other
locale: es
creator: geymo98
content:
<p>Como tengo problema de la vista, me cuesta leer la barra de herramientos, Ejemplo Archivo, Editar, Ver, Historial. Quisiera poder agrandar las letras. Gracias saludos Raúl Geymonat de Montevideo Uruguay </p>


created: 2021-08-13T16:13:17-07:00
updated: 2021-08-13T16:14:29-07:00
title: Firefox appearance changes with each Windows update and I cannot get it back
tags: desktop;customize;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434799;
creator: wrgarrett45
content:
<p>After last Windows 10 Pro update, KB 5005033 08/12/2021, a number of changes took place with Firefox appearance after the system was restarted after the update. 1. Drop down menus changed to black background with white text. 2. I shut down Firefox 91.0 and restarted it and the drop down menus changed themselves to light gray with black text. Further, the text in the drop down menus, such as bookmarks in folders, is now double spaced. I did absolutely NOTHING to any settings in Firefox! I like Firefox as it was and I don't like change so I did NOTHING.  3. When a YouTube video is playing, the word PLAYING appears on the Tab. This is not a problem but it is a change I did not make. Two screen prints are attached. I am not a programmer. I am terrified to delve into about:config unless someone can give me guidance and if there are settings there that can fix my appearance issues. Note: None of the Chromium based browsers, Chrome, Brave, Edge, Vivaldi on my PC were affected. I have been a faithful Firefox user since version 1.0PR installed on 10/15/2004 I would appreciate any and all help! Thank you! </p>


created: 2021-08-13T15:37:08-07:00
updated: 2021-08-13T15:51:17-07:00
title: Colors are all gone, on all webpages
tags: mac-os;desktop;other;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434794;
creator: julia0818
content:
<p>All of the colors are gone from webpages in Firefox--I've attached two images of Outlook: One, largely in black-and-white, was taken on Firefox, and is how Firefox has looked for two days now; the other, the one that is colored properly, was taken on Google Chrome, and is how Outlook usually appears. Unread messages aren't showing up tinted blue on Firefox, either, but the words are showing up bolded, like they usually would. </p><p>All websites look like this. On websites that have an image background (i.e., Netflix), the image appears, but the links (Log In, Forgot Password, etc.) are all in white boxes. Also, some things just aren't showing up--for instance, at the bottom of this page, there's a box that says "Email me when someone answers this thread," and I can't see if I've checked it or not--the checkmark isn't showing up. The issue there isn't that I'm not clicking it--earlier, I uploaded a video to YouTube, and where it offers the options "Yes, this video is made for children," and "No, this video is not made for children," the checkmark didn't show up, but YouTube allowed me to post the video anyway, indicating that I had, in fact, checked the box. </p><p>I've tried restarting Firefox in Troubleshooting Mode, I've turned off all ad blockers and extensions, I've changed the theme, I've restarted Firefox, I've restarted my computer, and I've re-installed Firefox, and nothing is fixing the issue. The eye strain is so bad I can't use Firefox; I've been using Chrome. </p>


created: 2021-08-13T15:10:35-07:00
updated: 2021-08-13T15:10:35-07:00
title: Can't get to (open) NordVPN website
tags: desktop;websites;windows-10;firefox-910;
product: firefox
topic: websites
locale: en-US
creator: zhhsfxje9all
content:
<p>I've been trying to get onto (open) the <a href="http://Nordvpn.com" rel="nofollow">Nordvpn.com</a> website so I can download my digital copy (not an addon) of NordVPN software, but every time I try I get a Security Warning message stating nordvpn has a strict transport security something (HSTS?) and there is not option to bypass this from Mozilla Firefox.   </p><p>Does anyone have a suggestion on who to get to nordvpn's web site using Mozilla Firefox? </p><p>Thanks </p>


created: 2021-08-13T14:43:01-07:00
updated: 2021-08-13T15:14:45-07:00
title: Instagram crashes on firefox
tags: mac-os;desktop;crashing;fix-problems;bug_1;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
answers: 1434786;1434788;
creator: ls3x1wqvl5
content:
<p>Instagram crashes on firefox every few days, happens when reading posts or watching stories (no new content is loading during crash). Happens only on firefox, never on other websites. Happen every few days, when I press reload the website after crash, it works temporarily, but it may happen after some days. My network is good enough. </p><p>using 91.0 (64bit) firefox, macOS Big Sur 11.5.1, both latest version </p><p>tried delete cookies and history, turn off hardware acceleration. I didn't install any extra extensions. </p><p>feel angry everytime crash, didn't manage to submit crash report, just do it now, not sure how it could help though </p><p><a href="https://crash-stats.mozilla.org/report/index/a2005fd4-b2b7-4a01-b23d-aa5620210813" rel="nofollow">https://crash-stats.mozilla.org/report/index/a2005fd4-b2b7-4a01-b23d-aa5620210813</a> <a href="https://crash-stats.mozilla.org/report/index/4bcc784f-60a1-443d-8eae-2e7390210813" rel="nofollow">https://crash-stats.mozilla.org/report/index/4bcc784f-60a1-443d-8eae-2e7390210813</a> <a href="https://crash-stats.mozilla.org/report/index/9e2a3f31-43c9-4121-9d4e-1786b0210813" rel="nofollow">https://crash-stats.mozilla.org/report/index/9e2a3f31-43c9-4121-9d4e-1786b0210813</a> <a href="https://crash-stats.mozilla.org/report/index/373d5c78-66fc-4fbb-937b-d81780210813" rel="nofollow">https://crash-stats.mozilla.org/report/index/373d5c78-66fc-4fbb-937b-d81780210813</a> </p><p>feel sad because i know it would crash again after some days. What can I do? </p>


created: 2021-08-13T14:16:11-07:00
updated: 2021-08-13T14:16:11-07:00
title: Mozilla Firefox V
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
creator: lazzarottovinicius.motta
content:
<p>O navegador não abre mais. O problema começou a ocorrer do nada, mas antes disso, frequentemente ocorria do navegador não carregar nenhuma página, nem mesmo as de configuração do navegador (about:config, etc...). Agora o sistema abre apenas essa mensagem de erro em anexo quando é iniciado. O problema ocorre em todos os perfis de usuário do mesmo computador. Já foi tentado desinstalar, excluir todas as entradas de registro e instalar novamente, persiste o problema. Segue abaixo o log do erro: </p><p>Assinatura do problema: </p><pre> Nome do Evento de Problema:	BEX64  Nome do Aplicativo:	firefox.exe  Versão do Aplicativo:	91.0.0.7886  Carimbo de Data/Hora do Aplicativo:	610afea3  Nome do Módulo de Falhas:	firefox.exe  Versão do Módulo de Falhas:	91.0.0.7886  Carimbo de Data/Hora do Módulo de Falhas:	610afea3  Deslocamento de Exceção:	0000000000017c9c  Código de Exceção:	c0000409  Dados de Exceção:	0000000000000000  Versão do sistema operacional:	6.1.7601.2.1.0.256.48  Identificação da Localidade:	1046  Informações Adicionais 1:	6f6e  Informações Adicionais 2:	6f6e435dd574b0b2d5ec131f595b0fde  Informações Adicionais 3:	c679  Informações Adicionais 4:	c679cf02a64171914a6f7f3448649010 </pre>


created: 2021-08-13T14:15:28-07:00
updated: 2021-08-13T14:40:04-07:00
title: Layout drastically changed with new update and unusable
tags: mac-os;desktop;websites;firefox-910;
product: firefox
topic: websites
locale: en-US
answers: 1434762;1434772;
creator: rhee.bevere
content:
<p>Firefox did an automatic update install, and now all windows are drastically affected.  For example, my Google calendar, I can't differentiate the colors of each of the calendar.  It's as if all the colors have been deleted.  All lines are bold.  All text has a white box behind the type.  I can't figure out how to change it back.  And now there's a folder on my desktop called Old Firefox Data.  I appreciate the help, this has been my go-to browser forever but it's unusable at the moment. </p>


created: 2021-08-13T13:51:49-07:00
updated: 2021-08-13T13:51:49-07:00
title: firefox update ; missing passwords and more banking problems
tags: desktop;fix-problems;windows-10;firefox-900;firefox-9002;
product: firefox
topic: fix-problems
locale: en-US
creator: indym66
content:
<p>why did this happen?(second time) I feel like I've been attacked by my own browser !! I would ask the community to suggest  an alternative  browser If no explanation can be found. Also when I type it will double  or triple every letter,impossible. I'm 70yo good education  but no techie. Very frustrated kinda pissed appreciate any assistance . Can't get to my e-mail also! </p>


created: 2021-08-13T13:49:27-07:00
updated: 2021-08-13T14:50:25-07:00
title: Menu Spacing
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
answers: 1434775;1434779;
creator: thefixxxer69
content:
<p>Browser just updated to 91, now menu spacing (dropdown, right click, application menu etc) is far too large. Bookmarks menu dropdown is taller than the screen &amp; requires scrolling to get to the bottom. I'm visually impaired &amp; already use a magnifier app; all this extra spacing just makes functionality more difficult &amp; time consuming. </p><p>Please revert the spacing to how it was before, or at least give users the option to customize. It's shameful to think FIrefox &amp; Mozilla would make such changes without taking into consideration those of us with visual impairments. Discrimination against the disabled isn't exactly looked upon kindly. </p>


created: 2021-08-13T13:43:32-07:00
updated: 2021-08-13T14:38:17-07:00
title: Deleting bookmarks
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1434771;
creator: vishalsinghdhanda
content:
<p>Hi, </p><p>I have just impoted my bookmarks from chrome to firefox and I was wondering if deleting some bookmarks from firefox would also delete them from chrome? </p><p>I only want some of my bookmarks from chrome on firefox because I am trying to make firefox the main browser I use to study, work etc. </p><p>Thank you for the help :) . </p>


created: 2021-08-13T13:22:29-07:00
updated: 2021-08-13T15:45:24-07:00
title: Basic authentication + Pinned tabs
tags: desktop;tabs;windows-10;firefox-910;
product: firefox
topic: tabs
locale: en-US
answers: 1434745;1434783;1434787;1434790;1434793;
creator: firefox469
content:
<p>Starting with a recent version of Firefox, I've noticed that after I need to restart the browser for updates, it has a hard time loading some of my tabs that require basic authentication. I have a primary (master) password configured to secure my logins, and it properly requests that password on start up. When I provide that password, some of my tabs that prompt me for the basic auth credentials pop up the dialog and everything is fine. However, I have one pinned tab (our Nagios page) that is using basic auth as well, and every time the browser starts up, it just hangs. It never asks for the password, and won't load. If I try to refresh the tab, it just empties the URL bar and continues to hang. I can't use that tab at all to browse anywhere. </p><p>I can choose Duplicate Tab from the right click menu to open a copy of the tab (not pinned), and that one will prompt me for the password properly. Eventually have to just close the pinned tab and re-pin and rearrange the new tab to get it back to normal. The next time I have to restart FF, I go through this again. I feel like this started happening once they changed the basic authentication prompt from a separate window to an inline prompt in the tab. I don't remember which version of FF that was introduced in. </p><p>I am wondering if anyone else is experiencing something similar, and I can report a bug? Or maybe I am the only one in the whole world that this happens to (possible, I tend to go out of my way to find ways to disable new "features" that are added to FF, sometimes breaking things). </p><p>This is on Firefox 91 (but at least 90 also) on Windows 10 Pro 64bit. </p>


created: 2021-08-13T13:09:36-07:00
updated: 2021-08-13T13:09:36-07:00
title: firefox leaves fullscreen, when window resized
tags: linux;desktop;other;firefox-780;
product: firefox
topic: other
locale: en-US
creator: ctrl_alt_del
content:
<p>Firefox leaves full-screen mode when window manager remaps window to be in a frame and re-sizable. </p><p>In the window-manager that I use (KDE plasma), I can ask the window-manager to exit full-screen mode, without telling the window. This allows me to tell a window to be in full-screen mode, while in a framed window. I have attached a screen-shot of chrome showing a youtube video. Both youtube and the chrome are in full screen mode, however the window manager has re-sized it and added decorations (title-bar&amp;frame), and is allowing me to resize, move, minimize, maximize, etc.  </p><p>This works for every program that I have used (that has a full-screen mode). However it is not working for Firefox. It seems that Firefox is triggering off of the wrong event. </p><p>My guess: the window-manager sets NET_WM_STATE_FULLSCREEN  to enter full-screen, and would normally clear this attribute to exit full screen. When we exit full-screen, but stay in full-screen mode, the attribute is not cleared. However Firefox is triggering off of something else such as a re-size event. </p>


created: 2021-08-13T13:09:10-07:00
updated: 2021-08-13T13:09:10-07:00
title: NEW MENU LABELS S U C K ! ! !
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: tricknology
content:
<p>How do I tell Firefox their new menu labels suck like the following?  Dear Firefox, USE INDUSTRY STANDARD MENU COMMANDS LIKE: DELETE BOOKMARK NEW FOLDER . When I'm looking for these options, the words "Remove" and "Add" are not recognizable! PLEASE RESTORE the ORIGINAL MENU TERMS! </p>


created: 2021-08-13T13:05:00-07:00
updated: 2021-08-13T16:07:55-07:00
title: Pushy Pushy Pushy
tags: desktop;other;windows-10;firefox-900;
product: firefox
topic: other
locale: en-US
answers: 1434742;1434797;
creator: 907shane
content:
<p>Why do I feel like, every time I upgrade to the latest version of Firefox, that I'm a new user having to jump through the same questions/hoops, close extra windows, and feel like I'm being bombarded by the combined sales forces of Google, Amazon, and ATT DirectTV all at the same time trying to sell me something? </p><p>All I want is a browser that works. Which is what I've wanted since I began using Firefox over a decade ago. I don't want to be "upsold" nor do I want "fries with that". Just a browser (that works).  </p><p>Please TONE IT DOWN A NOTCH! Or you just might drive this long time customer to something else like, god forbid, EDGE! Geezus... </p>


created: 2021-08-13T12:55:55-07:00
updated: 2021-08-13T14:04:04-07:00
title: window.onbeforeunload not functioning if restore previous session is enabled
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1434753;
creator: kdimock
content:
<p>I have application script that uses window.onbeforeunload to perform a certain function when the window or tab is closed.  This works fine in firefox (and other browsers), but won't work if the restore previous session browser setting is enabled.  Any help is appreciated. </p>


created: 2021-08-13T12:27:11-07:00
updated: 2021-08-13T12:27:11-07:00
title: Arraste de URL para o Desktop
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: pt-BR
creator: cacaedu
content:
<p>Olá! </p><p>Eu sempre selecionava a URL na barra de endereços e a arrastava para o Desktop criando um atalho.  </p><p>Porém, desde ontem, dia 12/08/21, quando o faço, as extensões .HTML "viram" .URL. </p><p>Alguém poderia me explicar o que pode estar acontecendo? </p><p>Obrigado </p>


created: 2021-08-13T12:03:49-07:00
updated: 2021-08-13T12:29:03-07:00
title: firefox exe ilk tetiklemeyi alıyor gibi ama hiç bir şekilde program açılmıyor ve çalışmıyor
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: tr
answers: 1434729;
creator: shephard
content:
<p>12.08 gece sorunsuz çalışırken w10 update geldikten sonraki gün bilgisayarı açtım ve hiç bir şekilde ff u çalıştıramadım, sildim baştan yükledim, masaüstü kısayol ilk tetiklemeyi alır gibi yapıyor ama hiç bir şekilde çalışmıyor, görev yöneticisinde de exe gözükmüyor, görev yöneticisinden çalıştırmayı denedim yine tetiklenmedi şu an hiç bir şekilde çalışmıyor ve açılmıyor </p>


created: 2021-08-13T11:37:49-07:00
updated: 2021-08-13T14:33:39-07:00
title: Since the 91 update, check-boxes are not checked after clicking.
tags: desktop;customize;windows-10;firefox-910;
product: firefox
topic: customize
locale: en-US
answers: 1434770;
creator: jcl23
content:
<p>Now, when I click on a checkbox it may darken a very little but it is not checked or filled in.I see this was asked a year ago with no apparent answer.  Here it is again in version 91.0. </p>


created: 2021-08-13T11:30:23-07:00
updated: 2021-08-13T11:30:23-07:00
title: Pocket shows wrong page in my list
tags: desktop;other;windows-10;firefox-910;
product: firefox
topic: other
locale: en-US
creator: nigelr12
content:
<p>I navigated to the following page: <a href="https://www.kab.org.uk/get-support/services/rehabilitation/" rel="nofollow">https://www.kab.org.uk/get-support/services/rehabilitation/</a> - worked as normal. Then I enabled Pocket and decided to save that article by pressing the Save To Pocket button on the toolbar. What actually appears in My List is a link to THIS article instead - https://charity.wtf/2021/08/09/notes-on-the-perfidy-of-dashboards/. A completely different subject, and a site I've never visited. The only thing they have - vaguely - in common is charities. Interestingly the View Original Article link in Pocket does take you to the correct article. A bug or a feature? </p>


