# 2021-yearly-ff-questions-en-us

created: 2021-04-27T20:45:28-07:00
updated: 2021-04-28T13:05:18-07:00
title: Context menu editor.
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409275;1409364;1409388;
creator: joshua.cade.taylor
content:
<p>There was this really useful app called Menu Editor and you could remove things you did not want from the right click context menu. </p>


created: 2021-04-27T20:44:02-07:00
updated: 2021-04-27T20:44:02-07:00
title: google.com search box missing
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: MarkFoley
content:
<p>I am running firefox 88.0 on Windows 10. <a href="http://google.com" rel="nofollow">google.com</a> is my home page. Lately, the search box in the middle of the screen is simply gone. This is the one with "Google Search" and "I'm feeling lucky" buttons, also gone. If I run Edge on the same machine the box is there. Likewise it is fine on Linux. Other Windows 10 machines I've check are also OK. The only difference I can see off-hand is that the problem computer is 32bit. </p><p>Any ideas? </p>


created: 2021-04-27T19:52:12-07:00
updated: 2021-04-27T19:52:12-07:00
title: Screen Share Window Selection Crashes Computer
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: aaronjencks
content:
<p>Intermittently when I try to share my screen (Discord, Webex, etc...) my entire computer freezes and becomes unresponsive, the only way I can fix it is to hard reboot by holding the power button. It hurts my heart every time I have to do it, especially because of how new my computer is. </p>


created: 2021-04-27T19:46:39-07:00
updated: 2021-04-28T07:24:29-07:00
title: HTTPS redirection behavior changed in 88.0
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409246;1409251;1409256;1409258;1409325;
creator: cottonplane
content:
<p>I have to access a number of HTTP (not S) servers on a private work network. The URLs all look like <a href="http://resource.infra.example.com" rel="nofollow">http://resource.infra.example.com</a>. Using Firefox 88.0 the protocol URL is automatically changed to https:// and I get an error "Unable to connect. Firefox can’t establish a connection to the server at <a href="http://recourse.infra.example.com" rel="nofollow">recourse.infra.example.com</a>". This makes sense because these servers are not HTTPS, but Firefox's behavior seems broken. </p><p>I *do* get redirected with a fresh profile in Firefox 88.0. I *do* get redirected in safe mode in Firefox 88.0. I *do* get redirected in Firefox 89.0b4. I *do* get redirected in &gt;= 88.0 regardless of whether HTTPS Only is enabled in Preferences (if it's enabled I get the new HTTP warning, and then I get redirected to HTTPS) I *don't* get redirected in Firefox 87.0 (regardless of profile or safe mode) I *don't* get redirected in Safari and Chrome. I *don't* get redirected by curl. Inspecting these sites's headers with curl gives: </p><p>$ curl -sI <a href="http://resource.infra.example.com" rel="nofollow">http://resource.infra.example.com</a> HTTP/1.1 200 OK Content-Length: 4198 Content-Type: text/html; charset=utf-8 Date: Wed, 28 Apr 2021 02:43:01 GMT Etag: W/"1066-CEROUmmTJBPO73vecAgQwYdTSow" Vary: Accept-Encoding X-Content-Type-Options: nosniff X-Dns-Prefetch-Control: off X-Download-Options: noopen X-Frame-Options: SAMEORIGIN X-Xss-Protection: 1; mode=block </p><p>It seems like something changed in 88.0, but I don't see anything related to HTTPS in the 88.0 release notes: <a href="https://www.mozilla.org/en-US/firefox/88.0/releasenotes/" rel="nofollow">https://www.mozilla.org/en-US/firefox/88.0/releasenotes/</a>. </p><p>What changed? How can I fix it? </p>


created: 2021-04-27T19:13:30-07:00
updated: 2021-04-28T09:58:03-07:00
title: This page is slowing down Firefox. To speed up your browser, stop this page.
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409268;1409339;1409346;
creator: tbv624+firefox
content:
<p>I have an web app I can not control and have to use at work. It constantly all the time every day causes firefox to halt for 10-25 seconds, and displays the black banner with the robot dude "this page is slowing down firefox. to speed up your browser, stop this page". </p><p>Restart firefox, removing unnecessary add ons etc I know are the general guidelines.  </p><p>What I am wondering is is there a log or somewhere specifically in the console/debugger etc I can look to find more information about why it is doing that. I am not a web developer but if I can get some idea about whats causing that I'd have more info to share with the web apps admins.  </p><p>I can't do anything live, because it really locks up all of firefox but is there a corresponding message afterwards I could look for in the console? </p>


created: 2021-04-27T19:00:13-07:00
updated: 2021-04-27T19:00:13-07:00
title: Windows taskbar on top of Firefox full screen
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: juanpcm
content:
<p>I have an oled tv as monitor and Im trying to take of it as much as possible to avoid burning,  I switched from Chrome since in full screen it wont let me see the bars when I hover over the top, so far I have everything set up perfectly as I like but 1 thing, its a little bit annoying that I have to exit full screen to access the windows taskbar. So far from what I have searched, its meant to be like that, Im wondering if there's a way to make the taskbar show when I hover over the bottom of the screen. </p><p>I appreciate any info that helps me, thanks. </p>


created: 2021-04-27T18:36:08-07:00
updated: 2021-04-27T20:23:53-07:00
title: my extensions disappeared
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409254;
creator: docmon67
content:
<p>My extensions disappeared today, for some reason. I added some back to the laptop I was working on, but when I switched to my other one, they were not there. Do extensions not sync? Add-ons are included in items being synced on my settings page. I was hoping to find they never disappeared from that laptop so I could see which ones to add back. I'm on a Windows 10 machine. </p>


created: 2021-04-27T18:13:14-07:00
updated: 2021-04-27T19:14:15-07:00
title: Why is firefox now starting to remove bookmarks from my bookmarks menue.
tags: desktop;bookmarks;windows-10;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1409241;
creator: axelhgruel
content:
<p>Why is Firefox now starting to remove bookmarks from my bookmarks menu. Several bookmarks have been repeatedly removed from my list. Just understand me, if you have started to sensor bookmarks , i will leave and use another browser. I am very disappointing  with this browser. Open source and and a free community to share info. I guess you have also been taken over by big tech. Very sad, I guess it's Good Bye. </p>


created: 2021-04-27T17:36:13-07:00
updated: 2021-04-27T18:29:32-07:00
title: Unable to download ANYTHING using Firefox
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409219;1409229;
creator: berg
content:
<p>All of a sudden, I am unable to download any type of file using Firefox. Other browsers (Chrome, Safari) work fine. All I get is an immediate "FAILED" message in the download dialog box. Firefox is up to date. </p>


created: 2021-04-27T17:36:08-07:00
updated: 2021-04-27T17:36:08-07:00
title: No tengo audio
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: es
creator: andersh.pics
content:
<p>Antes de ayer el audio en firefox dejó de funcionar de repente, en el resto de navegadores no tengo este prblema. He probado todo lo de la guía, instalado extensiones que slucinan problemas pero nada. Cuando reproduzco un vídeo comienza a sonar y se para de repente, no sé que hacer pero necesito solucionarlo ya de ya. </p>


created: 2021-04-27T17:06:55-07:00
updated: 2021-04-27T18:14:54-07:00
title: New browser install: where's my stuff?
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1409220;1409221;
creator: artrosch
content:
<p>When I installed Firefox 88, all my bookmarks disappeared, as well as my history.  I use my history often, and rely on FFox to open on my last session. Whoops.  How can I recover my history without migrating to another browser? </p>


created: 2021-04-29T16:49:36-07:00
updated: 2021-04-29T16:49:36-07:00
title: My firefox history glitches
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: mohamedelkady2011a
content:
<p>the problem happened with some versions when i update firefox web browser. after i update, for examble from version 87 to 88 ,the history worked fine  for a day or less then the history   consisted of some of my bookmarks and the last 15 or 20 websites i visited , for some older versions when this problem happend the history was blank. I tried to reinstall firefox, tried some older versions and the beta version also  and the problem stands. i also   deleted the places.sqlite and the related files so i sync again and it worked also for a day or so and glitched again. </p>


created: 2021-04-29T15:46:14-07:00
updated: 2021-04-29T16:49:37-07:00
title: Good bye
tags: windows-7;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409656;
creator: NatalieEGH
content:
<p>I have been a user of Netscape/Communicator/Firefox since the first day Netscape came on the market.  I talked my father into buying a lot of Netscape stock the day it first appeared on the market. </p><p>It is time for our association to end.  I am retired now and on a fixed pension.  My ISP is raising their rates again to pay for the 1Gbps (or is it 10Gbps) service I do not use or need or have available.  It is an across the board rate increase regardless what you use.  It is time for me to downscale and the only other ISP to serve my area only offers 768Kbps. </p><p>I need to stop loading all the junk that appears every time I change what page I am looking at or that I follow a link.  I have tried using about:config and setting permission.default.image to "2" and cannot stop the images.  I have tried adding the AddOn ImageBlock and I still get the images.  I have tried adding Ghostery and no more help. </p><p>As I am unable to block the images, it is with great regret, we have come to the parting of ways.  I do not like Chrome but I can block the images there. </p><p>Good bye my old friend.  I will miss you. </p>


created: 2021-04-29T15:30:11-07:00
updated: 2021-04-29T15:46:12-07:00
title: how can I restore my password/login information
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1409640;
creator: tom106
content:
<p>I updated as asked by the AVG about some issue with trying to hack my system.  Then updated my firefox and when I tried to login to several accounts said that data was not there.  Is there a backup in a file labeled old firefox it created on my system? </p>


created: 2021-04-29T15:20:42-07:00
updated: 2021-04-29T15:20:42-07:00
title: Mac Bookmarks Not Synced
tags: mac-os;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: l.shibilski
content:
<p>Hi, I just got a new laptop and don't have access to the old one. I thought that my bookmarks in Firefox would sync to my new laptop but they did not. I tried clicking on my profile image in the right corner and clicking sync but it didn't do anything. Is there any way to force a sync? </p>


created: 2021-04-29T15:20:19-07:00
updated: 2021-04-29T16:56:20-07:00
tags: desktop;other;windows-10;
product: firefox
topic: other
locale: en-US
answers: 1409657;
creator: Mister7
title:
Tor browser will not open in last two days due to error message asserting lack of appropriate permissions-Have full control

content:
<p>How do I fix Tor Browser file version 78.10.0.7792  in Windows 10 will not open due to apparent lack of appropriate permissions, "Windows cannot access the specified device, path, or filer. You may not have the appropriate permissions to access the item." I have already tried reinstalling, checking permissions (am administrator with Full Control), checking &amp; trying suggested fixes for the error message on Microsoft and scanning my computer with Malwarebytes. The latter detected and quarantined a number of files. The problem happened after I opened Norton 360 VPN and then opened the Tor browser. It hung up on the first site visited (?), so I closed Tor browser and the Norton VPN. That's when I first ran Malwarebytes. Thereafter, I always get the same error message, no matter how many times I have deleted and reinstalled the Tor Browser. The last time someone asked this question, it was archived without a solution. Can anyone help? </p>


created: 2021-04-29T15:06:07-07:00
updated: 2021-04-29T15:06:07-07:00
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: deanr1950
title:
I some how have two Emails on Firefox and VPN.  The first *@gmail.com second *@Icloud.com. I would like just one.

content:
<p>I would like <strong>*@Icloud.com</strong> that worked for the <strong>Fire Fox Home page</strong> and access to my <strong>VPN </strong> or Accounts with  <strong>*@Icloud.com</strong>     note *= full email address.  I keep triping over logons and passwords.  Also  for FireFox, VPN and accounts page can they all use the same  <strong>*@Icloud.com</strong> logon?  Thank you very much in advance for any thoughts or help you can provide.  Dean </p>


created: 2021-04-29T13:52:19-07:00
updated: 2021-04-29T13:52:19-07:00
title: Garbled/unreadable text and green checkerboard graphics
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: malargent
content:
<p>Today, after launching Firefox as I always do, the text appeared garbled and nearly unreadable.  In addition, graphics/pictures had random lime green checkerboard squares where the picture should be. </p><p>I haven't done anything to change settings. Firefox is my preferred browser and it just randomly started doing this.  I wonder if Firefox auto-updated versions that resulted with these problems.  I checked the "allow websites to choose text" option, and it was enabled. </p><p>Anybody else having these problems?  Anybody have ideas or suggestions on how to fix these problems?   </p><p>TIA - Mike </p>


created: 2021-04-29T13:27:08-07:00
updated: 2021-04-29T14:03:56-07:00
title: Two browsers
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1409615;
creator: ve3gna1
content:
<p>Whenever I start Firefox, MSN also starts under a new tab. I have not authorized it to do so. Why does this happen and how do I eliminate it? </p>


created: 2021-04-29T13:16:05-07:00
updated: 2021-04-29T13:16:05-07:00
title: size for Thunderbird message
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: houserosa
content:
<p>Yesterday it jumped to full screen.  I want it back to it's former size--smaller than my inbox which about half screen.  What do I do? </p>


created: 2021-04-29T12:48:13-07:00
updated: 2021-04-29T15:24:33-07:00
title: Disable Search Shortcuts in Top Sites
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409636;
creator: zian.choy
content:
<p>As <a href="https://blog.mozilla.org/futurereleases/2018/10/17/searching-made-faster-the-latest-firefox-exploration/" rel="nofollow">https://blog.mozilla.org/futurereleases/2018/10/17/searching-made-faster-the-latest-firefox-exploration/</a> says, <a href="http://Amazon.com" rel="nofollow">Amazon.com</a> and <a href="http://Google.com" rel="nofollow">Google.com</a> are present in Top Sites as search shortcuts so that when you click on the shortcut, the text cursor goes to the address bar for rapid searching. </p><p>Is it possible to turn off the search shortcuts? When <a href="http://Amazon.com" rel="nofollow">Amazon.com</a> or <a href="http://Google.com" rel="nofollow">Google.com</a> appear organically in Top Sites due to my web browsing habits, I want to click on the shortcut and go to their website rather than doing a search. </p><p>I already removed the two firms from about:preferences#search. As a workaround, I followed the instructions at <a href="https://support.mozilla.org/en-US/questions/1285677" rel="nofollow">https://support.mozilla.org/en-US/questions/1285677</a> but "Changing advanced configuration preferences can impact Firefox performance or security" (about:config). </p><p>What the proper way of accomplishing this task? </p>


created: 2021-04-29T12:48:10-07:00
updated: 2021-04-29T12:48:10-07:00
title: screenshot
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: es
creator: michelegraticola
content:
<p>Hello, </p><p>I have update my firefox to 88, but the option of screenshot its not available, and it was one of the most useful option you had in old version, I need to knoe how to enable it at this update. </p><p>Many thanks, </p><p>Michele G </p>


created: 2021-04-29T12:47:53-07:00
updated: 2021-04-29T12:47:53-07:00
title: How do I disable an unnecessary/invasive/obtrusive scroll bar?
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: CaddarkCrypto
content:
<p>The website I'm currently having the issue with is https://sandbox.eth.build/ , but I've had the issue with other sites too, and it's often debilitating to some extremity </p><p>Unless it's something strange that's unique to me, and if you are using the most recent Firefox Desktop version (88.0 (64-bit)) for Windows 10, you should see the issue that I'm having with the subject website: </p><p>Currently, the website uses the scrolling input to zoom in and out of the workspace, and would not be needed to scroll up and down the webpage, except for an extremely long, blank, vertical abyss beneath the workspace that has no reason to exist. That in itself is a problem, but it wouldn't be worth it to me to bother with visiting this forum and creating a post about it, if that was to be the only problem. You would only accidentally scroll down instead of out if your cursor was hovering over some part of the page or workspace that would otherwise give a null response to scrollwheel input, so it's not really too frustrating if you can just make a habit of being conscious of where your mouse is while scrolling. </p><p>The problem, as I hope you'll be able to see from my uploaded images, is the scrollbar, which overlaps the text from the dropdown menu on the right, in addition to causing half of the text at the bottom to be covered due to pushing the workspace's vertical toolbar further out than it's meant to be. </p>


created: 2021-04-29T12:21:36-07:00
updated: 2021-04-29T15:15:24-07:00
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409583;1409592;1409618;1409620;1409624;1409630;1409633;
creator: igor19
title:
After some time of usage, Mozilla Firefox doesn't send HTTP requests when the user asks for a web page to be loaded.

content:
<p>Hi. Problem description: - After some time a tab is opened I can hit any link on current web page but Firefox don't load it. - It shows the loading progress but newer show the requested page. - Going to safe mode (disabling all plugins and extensions) doesn't solve the issue. - Reinstalling Firefox doesn't solve the issue. - Restart Firefox solves the problem but after 10 - 20 minutes the issue comes back. When I leave some opened page in some tab it stops responding on hitting any link on it. - The most strange thing when I disconnect the network adapter the page immediately appeared on the screen, but mostly as simple text, without any pictures and styling. -After connection back to network everything works for some time (10 - 20 minutes). </p><p><br> I have verified that Firefox doesn't send a HTTP request in the moment of hitting some link on web page. The request is sent after 10 seconds, sometimes after several minutes after, nevertheless the requested page doesn't appeared at all.  I used Process Monitor from <a href="http://sysinternals.com" rel="nofollow">sysinternals.com</a>  to see Firefox communication.  </p><p>First screenshot I made after hitting link "deleting your user account". After approximately 7 seconds Firefox starts communication with <a href="http://github.com" rel="nofollow">github.com</a>. The requested page didn't appeared during 2 minutes. <a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-04-29-12-06-06-96a3be.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-04-29-12-06-06-96a3be.png</a> </p><p>Next two screenshots was made after I disconnected a network adapter. <a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-04-29-12-14-07-a2ef40.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-04-29-12-14-07-a2ef40.png</a> <a href="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-04-29-12-15-15-e45ee7.png" rel="nofollow">https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-04-29-12-15-15-e45ee7.png</a> </p>


created: 2021-04-29T12:15:52-07:00
updated: 2021-04-29T12:56:59-07:00
title: Can't Login to YouTube
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409581;1409593;
creator: jchathamcpa
content:
<p>This is the message I get when trying to go to YouTube: </p><p>Couldn’t sign you in This browser or app may not be secure. Learn more Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in. </p><p>I have added DuckDuckGo to Firefox for my search engine. Would this be the cause. If not, what do I need to do to resolve? </p>


created: 2021-04-29T12:05:42-07:00
updated: 2021-04-29T13:01:09-07:00
title: Bookmarks
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409595;
creator: highend
content:
<p>Hi, I have not been able to edit / add to my bookmarks for some time. When I go into the Restore section it contains several dates and various bookmark numbers (alot of bookmarks are missing). When I went to restore to a previous date that had all bookmarks I got a message that it was 'Unable to process the back up file' and I have lost all of my bookmarks. In addition, I am transferring from an old iMac to a new one possibly via a Time Capsule back up and have concerns the whatever the problem is with Firefox it will automatically replicate to the new computer? Thank you very much for your time &amp; assistance.  Jim C </p>


created: 2021-04-29T11:48:59-07:00
updated: 2021-04-29T15:41:10-07:00
title: Mozilla crashes a lot in my computer
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409576;1409609;1409612;1409616;1409623;1409629;1409639;
creator: alfamaga
content:
<p>Hello please there's some about:crashes : The list is very long... There's some just crased today, thanks for your help. </p><p>bp-ea1733c3-7f4b-45e6-8ca4-da7910210429 bp-6482e62d-feb3-46e5-8a8a-4b2420210429 bp-b0605132-5cb2-4335-9e56-281e40210429 bp-e7193168-86e4-4425-8459-0c99a0210429 bp-296aebd0-64ef-4ab0-9624-4f9df0210429 bp-5c19e1d5-8edd-4e80-95ea-546410210429 bp-897a7c0a-2ca6-44f4-aa4d-1f45d0210429 bp-f8402f47-c747-4d63-b783-97d7d0210429 bp-43d5377c-9376-4e3e-85b2-98ce40210429 bp-e8db679b-f941-48a7-9353-ca0140210429 bp-ebcfdbd5-a592-4732-84b3-0af930210429 </p>


created: 2021-04-29T11:22:40-07:00
updated: 2021-04-29T11:22:40-07:00
title: Playing 4K Video on YouTube is choppy
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: ansea.fingolfin
content:
<p>Hello, </p><p>When I try to play a 4K Video on YouTube on Firefox 88.0, it's choppy while the same video on YouTube on Microsoft Edge is smooth.  From my understanding is doesn't seem to be related to my internet connection (Optic Fiber Orange / 300 Mbps) otherwise it wouldn't be smooth on Microsoft Edge nor to my hardware. </p><p>A strange behavior of Firefox is that when I enter the address of the 4K Video, YouTube on Firefox doesn't automaticaly detect the 4K quality. Its auto-detection don't go above HD (1080p or 1440p) I have to manually change the quality and when I choose 4K it's choppy. The red playing bar is always closed to the grey "download" bar. If after selecting manually 4K quality, I select Auto quality again, YouTube on Firefox downgrade the video quality to 1440p. For the same video on YouTube on Microsoft Edge, when I enter the address of the video, auto-detection automatically goes to 4K and everything is ok. (The grey download bar is always far away the red playing bar) </p><p>I don't think my hardware is faulty in term of power. </p><p>CPU : Ryzen 5900 GPU : RTX 3080 Screen : Dual Screen with 4K Monitor (XV273K and XB271HK) Windows Version : 19042.928 (20H2) Firefox : 88.0 Graphic Drivers : Geforce Game Ready Driver 466.11 </p><p>Could you help me to fix this, please? </p><p>Thanks, </p>


created: 2021-04-29T11:11:28-07:00
updated: 2021-04-29T12:14:03-07:00
title: Tabs Got Smaller
tags: desktop;tabs;
product: firefox
topic: tabs
locale: en-US
answers: 1409577;
creator: RexDogg
content:
<p>The tabs on one of my Firefox windows got really small.  Very small and very annoying when trying to click on one tab.  I don't know how it happened, and I can't find a way to change them back.  I did the usual stuff:  rebooted the PC, closed Firefox and restarted, closed that one window and opened it again.  No change in the situation.  I didn't open, or close, any new tabs on that window.  Like a little kid would say:  "It was like that when I got here!" </p><p>I've seen the threads on minimum tab size and such, but I don't think that will help me, because the tabs in the other windows haven't changed. </p><p>I've attached some pictures to illustrate the relative sizes of the tabs.  The one with larger tabs is from a crowded window, the one with smaller is from the window I'm complaining about.    They were normal size, now they aren't.  Help!  Please? </p>


created: 2021-04-29T10:57:15-07:00
updated: 2021-04-29T12:35:59-07:00
title: This newest upgrade has created the worst!
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409585;
creator: waltandeileen
content:
<p>I just installed the most recent upgrade and it is worthless.  I have lost all my add ons, the spacing on the bookmark line is so small that it is unreadable.  I tried to figure out how to return my add ons and extensions to no avail.  At this point, I'm going to start looking for another browser. What a waste of my time! </p>


created: 2021-04-29T10:23:28-07:00
updated: 2021-04-29T10:23:28-07:00
title: Mint 19.3+Firefox 88 crashes in Yahoo
tags: linux;desktop;fix-problems;escalate;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: ron.press
content:
<p>System locks-up when I go to Yahoo start page and try to scroll, though I'm able to get to email. This is the only site that crashes. Have to do a hard shutdown since HD and cursor are frozen. This has been going on since last FF update, maybe even the one before. Plug-ins are uBlock Origin and Video DownloadHelper. Anyone else experience this? </p>


created: 2021-04-29T10:11:38-07:00
updated: 2021-04-29T10:11:38-07:00
title: STRANGE COLOURFUL LINES
tags: windows-7;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: pnikitaris
content:
<p>i have a problem with firefox after the last update. There are some strange colourful lines following the cursor. Can you help me with this? </p>


created: 2021-04-29T09:55:34-07:00
updated: 2021-04-29T11:38:37-07:00
title: no screen shot in the url bar & slow whe typing in search
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409540;1409551;1409568;1409571;
creator: lori4550
content:
<p>After I updated Firefox, I have been having issues with when I am typing in the search it slows down saying that I have to disable 360 total security. another issue is that on the URL bar where the three dots are there was a drop box and one of those choices was screenshot but now it is not there. What happened?? </p>


created: 2021-04-29T09:31:29-07:00
updated: 2021-04-29T09:59:19-07:00
title: Online bank wont leet me log in even though my Firefox on Mac is updated
tags: mac-os;desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1409538;1409541;
creator: nezyounow
content:
<p>Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message:  "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit)  Thank you </p>


created: 2021-04-29T09:13:23-07:00
updated: 2021-04-29T12:25:54-07:00
title: Outlook.com won't open on Firefox 88.0. It opened before the recent update. I have Windows 10.
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409527;1409560;1409578;1409580;1409582;
creator: talltalestogo
content:
<p><a href="http://Outlook.com" rel="nofollow">Outlook.com</a> won't open on Firefox 88.0. It opened before the recent update. I have Windows 10. Outlook opens on other browsers I have tried, so I don't think it is my computer. What can be done to fix this? </p>


created: 2021-04-29T08:52:29-07:00
updated: 2021-04-29T10:32:09-07:00
title: no longer have 'print preview' with sizing options under 'file' in top task manager bar
tags: desktop;customize;windows-81;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409532;1409556;
creator: KathleenGifford
content:
<p>i no longer have a 'print preview' option that allows me to resize something to be printed. how do find it / restore it to the choices under 'file'?  --  note: am techno-incompetent; simple step-by-step answer needed </p>


created: 2021-04-29T08:47:59-07:00
updated: 2021-04-29T08:47:59-07:00
title: Last upgrade of Firefox 87 - lost all passwords
tags: mac-os;desktop;privacy-and-security_1;escalate;passwords-dataloss;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
creator: cher2
content:
<p>The last upgrade of Firefox (now 87) has deleted all of my passwords for all my logins. And now even when I select save, the passwords are not saving. Does anyone have some advice on how to be able to fix saving passwords? Thx!! </p>


created: 2021-04-29T08:38:42-07:00
updated: 2021-04-29T09:28:39-07:00
title: Nguyen Vuong
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
answers: 1409530;
creator: vachnganthongminh
content:
<p>I want to load faster especially when accessing the site : <a href="https://vachnganthongminh.vn/vach-ngan-ve-sinh/" rel="nofollow">Vách Ngăn Vệ Sinh</a> </p>


created: 2021-04-29T08:31:47-07:00
updated: 2021-04-29T08:31:47-07:00
title: tabs won't slide
tags: mac-os;desktop;tabs;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: roydallasmd
content:
<p>Hi, </p><p>On latest Firefox and Mac, my tabs have become stuck. </p><p>What's the fix? Simple, I hope. </p><p>Thanks, </p><p>Roy </p>


created: 2021-04-29T08:29:26-07:00
updated: 2021-04-29T10:18:33-07:00
title: White screen, nothing else
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409549;
creator: nancyseldin
content:
<p>When I put a query or website into the white bar on the search page, and then click on it I just get a white page. This just started happening when the opening webbrowser page became the new default/ What to do? Other than switch to CHROME? </p><p>Thanks </p>


created: 2021-04-29T08:28:11-07:00
updated: 2021-04-29T08:28:11-07:00
title: Google account
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: newby7172
content:
<p>How do you recover a Google account if you cannot get the two-step verification because you don't have access to that phone no more </p>


created: 2021-04-29T08:14:50-07:00
updated: 2021-04-29T08:14:50-07:00
title: Webcam USB2 and RealBridge
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: giancarloludovisi
content:
<p>My webcam USB2 used to work fine with RealBridge and Firefox 86 and previous versions; when I udpdate Firefox to 88.0, RealBridge does not open properly the same USB2 Webcam. I did not change any set-up, what can I do ? </p>


created: 2021-04-29T08:11:10-07:00
updated: 2021-04-29T08:11:10-07:00
title: Disable security warning for internal device
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: PELC
content:
<p>We have a Ubiquiti POE switch with a web based controlled. Every time we start the controller Firefox throws a warning the site is dangerous and should be visited even though it's pointing to an internal address and port. We have to go to advanced and select ignore to gain access. Is there any way to disable this warning so it doesn't pop up every time? </p>


created: 2021-04-29T08:01:50-07:00
updated: 2021-04-29T08:12:14-07:00
title: Google Workspace Hangouts/Chat Images Link
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409520;
creator: jl266
content:
<p>For anyone who uses Google Hangouts/Chat, they know that you can send screenshots to people and pictures you've taken. This used to work great, and as expected on Firefox, when you click on the image, it opens a new tab that shows the images full size (because in the chat box it's usually too small to be legible). Now, in a recent update (either 87 or 88), this functionality was broken. Now you can't click the image, it's as though there's no "link" to open the new tab. This works just fine in Microsoft Edge, so I know it's not a Google issue, but rather a Firefox browser issue. </p><p>Anyone know how to have this resolved, or to report the bug? </p>


created: 2021-04-29T08:00:55-07:00
updated: 2021-04-29T08:00:55-07:00
title: Firefox sync delete an address
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: mail1029
content:
<p>Hi </p><p>I want to delete some old address that is in my sync. But cant find a way to do this.  e.x If I type 192.168.1 it comes up so many old ip addresses.always on the top :)... I just whant to pick old addresses and delete them.. Not sure if that is possebly .... But needed to ask... </p><p>Regards </p><p>Asle </p>


created: 2021-04-29T07:44:48-07:00
updated: 2021-04-29T08:20:11-07:00
title: Anyway to Restore session once tab has been closed?
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409519;1409521;
creator: tniceguy5
content:
<p>I did a restart and when I went to restore it was grayed out tried to restart again and previous session lost I had a lot of tabs. Anyway to find and restore? Thanks for any help  </p><p>Tom </p>


created: 2021-04-29T07:39:47-07:00
updated: 2021-04-29T15:28:08-07:00
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409637;
creator: jekormanslp
title:
I can no longer see header images on certain pages or on my twitter background using Firefox.   I switched my browser over to Safari and they were there. I refreshed Firefox, rebooted my computer. No change. So how can I fix this problem?

content:
<p>Not sure what I need to put in this field but I want to resolve my issue.  Not sure if occurred after I updated my firefox account.  But it is doing the same thing on my MAC desktop and my IPhone. </p>


created: 2021-04-29T07:26:47-07:00
updated: 2021-04-29T07:26:47-07:00
title: FF PDF viewer stymied by multiple blanks
tags: desktop;fix-problems;windows-10;firefox-840;firefox-8402;
product: firefox
topic: fix-problems
locale: en-US
creator: van.knowles
content:
<p>Using <a href="https://legislature.ky.gov/LRC/Publications/Informational%20Bulletins/IB247.pdf" rel="nofollow">this PDF</a> as an example, open it in FF and search for <em>regional development</em> (one space). It finds no hits when I do this.  </p><p>If I search for <em>regional  development</em> (two spaces), it finds one hit.  </p><p>If I search for <em>regional   development</em> (three spaces), it finds one hit. </p><p>If I open the PDF in Chrome or in Adobe Reader and search for <em>regional development</em> (one space), it finds two hits, treating the intervening spaces as one space. </p><p>I think FF should work like Adobe Reader and Chrome in this regard. </p>


created: 2021-04-29T06:57:43-07:00
updated: 2021-04-29T15:09:55-07:00
title: Google Maps goes black (again)
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409631;
creator: madclarky
content:
<p>Since a few days, when I visit Google Maps, after completely loading the page (roads and buildings shown for a brief moment) the map becomes wholly black with just captions still readable. </p><p>Doing the following didn't fix: Restart Firefox. Update Nvidia Drivers (updated yesterday to 466.11, didn't resolve). Disable every add-on and setting default theme. Disable Hardware Acceleration from settings. </p><p>THIS temporarily fixed: Entering Firefox Troubleshoot mode. </p><p>So I assume the problem is in advanced settings. There are TONS of settings there.  Any ideas? I 'd rather not go through a Firefox Refresh losing all site permissions/fine tuning for cookie settings/blocked content for every site made in years. I'm on Firefox 88, Windows 10 64bit ver. 2004, GeForce 950M, Core i7-4720HQ, 16GB RAM. </p><p><br> I put "again" in the title since another <a href="https://support.mozilla.org/en-US/questions/1263534" rel="nofollow">question</a>  about this is marked as solved for Firefox 68/69. Needless to say, I tried everything from that discussion (such as switching gfx.webrender.all), to no avail for the present issue. </p>


created: 2021-04-29T06:55:28-07:00
updated: 2021-04-29T15:01:28-07:00
title: Aktionen von "Aktionen für Seite" verschwunden
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409627;
creator: eliahg
content:
<p>Neuerdings zeigt die "Aktionen für Seite"-Schaltfläche nicht mehr die gleichen Aktionen wie früher an, z.B. Tab an Gerät senden, URL kopieren etc. </p><p>Wie kriege ich diese Aktionen wieder zurück? Ich benötige sie. </p>


created: 2021-04-29T05:54:05-07:00
updated: 2021-04-29T07:00:33-07:00
title: How to I disable the Firefox can't update to the latest version popup?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1409515;
creator: sarsigncutter
content:
<p>My IT controls what version Firefox we use. How to I disable the Firefox can't update to the latest version. Popup? It is very annoying and I have no control over what version I'm using. </p>


created: 2021-04-29T05:47:53-07:00
updated: 2021-04-29T06:37:52-07:00
title: Snipping Tool
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409503;1409509;
creator: drvii
content:
<p>Sure miss the Firefox snipping tool. I keep reading it was not A Firefox tool but Windows and that's not true.  It was not available on Edge but always under the three dot of the URL bar.  Why was it removed? I rarely want a screenshot, just a snip of an area. </p>


created: 2021-04-29T05:29:02-07:00
updated: 2021-04-29T14:43:48-07:00
title: Page information won't load
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1409625;
creator: kelms9
content:
<p>I have a portal the will load on Chrome but not on Firefox since 2 updates ago. I have reversed updates, I have gone through the security settings and everything I can think of but the information will not load. The first image below is Firefox the second is Chrome. </p>


created: 2021-04-29T04:55:31-07:00
updated: 2021-04-29T04:55:31-07:00
title: digital certificate
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: es
creator: crusconi56
content:
<p>Good morning! I have just transferred a digital identity certificate from a pendrive to my computer and then carried out the importation process (outcome: "importation was successful")  but I cannot find the certificate in the browser (at the following path: Internet options/privacy and security/security/certificates/see certificates). What am I doing wrong? Many thanks for your help. </p><p>Hola a todos: acabo de descargar un certificado digital de un pendrive a mi ordenador y he seguido los pasos para "importarlo" con el resultado " se ha importado con exito". Sin embargo, no lo encuentro en el almacen de certificados de Firefox (direccion: opciones internet/privacidad y seguridad/seguridad/certificados/ver certificados). Hago algo mal? Como puedo ver este certificado en mi ordenador? Muchas gracias por vuestra  ayuda! </p>


created: 2021-04-29T04:01:02-07:00
updated: 2021-04-29T10:24:16-07:00
title: Firefox automatically connecting to multiple IP addresses. Is it a security issue?
tags: windows-7;desktop;privacy-and-security_1;firefox-720;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1409552;
creator: contact484
content:
<p>As soon as I start the Firefox Browser, it is connecting to multiple IP addresses. Any idea why it is doing so? Is there a way to stop it? Is it a privacy and security issue? </p><p>I have already changed most of the setting as mentioned in the following article: <a href="https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections" rel="nofollow">https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections</a> </p><p>Some of the IP connections have stopped after making those changes. But there are still few connections. They are: - 35.244.181.201 (This is Google LLC) - 13.227.142.108 (This is Amazon) - 117.18.237.29 (This appears to be Verizon Media) - 54.70.109.38 (This is Amazon) - 52.38.31.225 (This is Amazon) </p><p>It will be great if someone could shed some light on this issue. Thanks in advance. </p>


created: 2021-04-29T03:13:00-07:00
updated: 2021-04-29T10:15:05-07:00
title: Vertical scroll bar is missing
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409479;1409495;1409547;
creator: alunurm.reelika
content:
<p>Hello! </p><p>It seems that my vertical scroll bar is missing on most sites (not all, apparently, but at least 70-80% of sites). How do I fix this? I have searched the settings and forums, but cannot seem to find an answer? If you can direct me at it, would be great! </p><p>Thank you! </p>


created: 2021-04-29T03:01:38-07:00
updated: 2021-04-29T15:52:09-07:00
title: Unable to download attachments from the website ensap.gouv.fr
tags: desktop;download-and-install_1;needsinfo;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1409480;1409644;
creator: langlois.georges
content:
<p>I am unable to download attachments from the French government website <a href="http://ensap.gouv.fr" rel="nofollow">ensap.gouv.fr</a>. With Microsoft Edge, it works perfectly. Do you know a solution for Firefox? </p>


created: 2021-04-29T03:01:32-07:00
updated: 2021-04-29T03:01:32-07:00
title: set default search engine in Mozilla.cfg
tags: linux;desktop;tips;firefox-780;
product: firefox
topic: tips
locale: en-US
creator: piviul
content:
<p>Hi all, I use mozilla.cfg to customize the deploy of firefox in my LAN so I would like to change the default search engine for all my firefox installation, I don't trust google. Please can I know the settings I have to add to my mozilla.cfg to set the default search engine? </p><p>Thank you very much </p><p>Best regards </p><p>Piviul </p>


created: 2021-04-29T02:50:08-07:00
updated: 2021-04-29T03:56:09-07:00
title: Can't connect to conferences in browser
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1409481;
creator: martingraf.1998
content:
<p>I am not able to join my universities online classes through Firefox.  I thought it might be just an issue with the unis conference service, but I tried discord as well and it's the same problem.  Stuff I have tried:  look into the permissions options and resdet the permissions (didn't even ask me for pemission again), check if the "block new requests" is marked (never was), didn't help launching firefox in trobleshoot mode to see if it's one of the addons that is the root of my problem, but it didn't change anything.  </p><p>The only thing that helped was to reset Firefox, but that only fixes it temorarily (about 3 days). After that it reverted back to not letting me join calls. Now I could keep resetting my broweser every three day, but that's a bit bothersome. </p>


created: 2021-04-29T02:41:32-07:00
updated: 2021-04-29T02:41:32-07:00
title: Firefox window controls disabled
tags: desktop;fix-problems;windows-81;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: markiebec
content:
<p>The window controls for Firefox become disabled after a few minutes of using the latest version of firefox (88.0 64bit). Browsing continues to work, but you can't open/close the main window, nor move it etc. Similarly, you can't dismiss pop-up windows. </p>


created: 2021-04-29T02:35:17-07:00
updated: 2021-04-29T03:57:38-07:00
title: Clicking sound even on muted speaker
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409483;
creator: andrey.korlyuk
content:
<p>I started to hear some annoying sound in Firefox on Mac. My system sound is muted, but I still hear it. Sounds almost electric, clicks every 1-2 seconds independently of any activity or tabs opened I tried troubleshooting mode and it doesn't help, but as soon as I close firefox the sound stops. </p>


created: 2021-04-29T02:24:35-07:00
updated: 2021-04-29T03:09:08-07:00
title: Close multiple tabs menu
tags: linux;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409470;1409472;1409473;
creator: zoran.tanevski
content:
<p>Hi there, </p><p>I was wondering for the past few months if there is maybe someone at Firefox DEV/UI team who so much hates the <strong>Close multiple tabs</strong> menu item, that slowly but surely is getting to disappear? </p> <ol><li> In the good ol days there was a separate menu item <strong>Close Tabs To The Right</strong> under the tab right click menu. Which was very useful and I used it a lot. </li><li> Then this developer/designer from above, or some political committee decided that to remove that one and to put it as a submenu under a new menu item <strong>Close Multiple Tabs</strong>. That was outrageous, but I said well, maybe they have some weird reason behind this change so I should probably get used to the new version. In the end the <strong>Close Tabs To The Right</strong> menu item was still first in the list. </li><li> Then since last week or two, I realized that this <em>evil entity above</em> decided to set the Close Tabs To The Right to be the second one in the list under the submenu! And this is too much! I've made like countless mistakes of closing the very important tabs on the left for the past few days by just wrongly assuming I'l clicking the right submenu item.  </li></ol> <p>So guys and gals or aliens or whatever you are, what are you trying to do? Ruin the browser on purpose?  </p><p>I'm using the Firefox for decades as my main browser, but it is getting worst and worst with every new release. And the reasons to still stay with it are diminishing. Which is sad... </p>


created: 2021-04-29T02:09:25-07:00
updated: 2021-04-29T02:09:25-07:00
title: Drucken in Firefox
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: nowitzkidennis
content:
<p>Hallo, ich kann seit vorgestern keine Skalierung beim drucken mehr verändern ob ich sie auf 200 oder auf 1 stelle ist egal, der Druck bleibt immer gleich klein. Fehler tritt nach einem Update von meinem Mac auf. </p>


created: 2021-04-29T01:46:40-07:00
updated: 2021-04-29T03:58:44-07:00
title: Bookmarks, taskbar folders, history & downloads wiped after powering up
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409484;1409485;
creator: m58
content:
<p>Hi I just switched on my Macbook Pro ( Big Sur 11.3) and all my bookmarks, taskbar folders, history &amp; downloads have been wiped back to the default browser..... </p><p>Any help appreciated M </p>


created: 2021-04-29T01:42:45-07:00
updated: 2021-04-29T04:01:35-07:00
title: Webpage opening error
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409486;
creator: mathalexander
content:
<p>Of late, whenever I try to visit a website (known and legitimate), the Firefox browser leads me to the following webpage </p><p>"<em><strong>moz-extension://ee3befbe-85dd-4199-93d5-e0f2f1ccb0b6/content/ui/blockedPage.html?originalURL=<a href="http://iclickcdn.com/tag.min.js?aDcPgiD=1&amp;aDgRpiD=93&amp;tAgaDiD=433&amp;nsVnM=ch2&amp;blockPageType=IPS&amp;IpsSignature=31349_31349" rel="nofollow">http://iclickcdn.com/tag.min.js?aDcPgiD=1&amp;aDgRpiD=93&amp;tAgaDiD=433&amp;nsVnM=ch2&amp;blockPageType=IPS&amp;IpsSignature=31349_31349</a></strong></em>" </p><p>which displays the message </p><p>"<em><strong>Malicious Site Blocked! </strong></em> You attempted to access: <a href="http://iclickcdn.com/tag.min.js?aDcPgiD=1" rel="nofollow">http://iclickcdn.com/tag.min.js?aDcPgiD=1</a> This webpage is a known malicious webpage. It is highly recommended that you do NOT visit this page. Visit Norton to learn more about phishing and internet security<em><strong>." </strong></em> </p><p>This happens ONLY with Firefox browser, it does not happen with the Microsoft Edge browser (for the same website)! hence, and apparently, not something to do with the Norton security software. </p><p>Please review and advise what goes wrong while using the Firefox Browser. </p><p>Thank you. </p>


created: 2021-04-29T01:37:39-07:00
updated: 2021-04-29T01:37:39-07:00
title: Add a space above the url/address bar
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: anca.suciu
content:
<p>Can I have the same space above the url/address bar just like the one I have above the search bar? (see image) Thank you </p>


created: 2021-04-29T01:33:26-07:00
updated: 2021-04-29T04:02:08-07:00
title: http://mcc1.mgnregs.ap.gov.in/MGNREGSOnline/userinterface/Portal/PortalLogin.aspx
tags: desktop;websites;beta;windows-10;firefox-890;
product: firefox
topic: websites
locale: en-US
answers: 1409487;
creator: kannannaidupilla
content:
<p><a href="http://mcc1.mgnregs.ap.gov.in/MGNREGSOnline/userinterface/Portal/PortalLogin.aspx" rel="nofollow">http://mcc1.mgnregs.ap.gov.in/MGNREGSOnline/userinterface/Portal/PortalLogin.aspx</a> </p>


created: 2021-04-29T01:20:12-07:00
updated: 2021-04-29T05:10:27-07:00
title: Links not opening in firefox, but in other browsers
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409488;1409497;
creator: jan151
content:
<p>I recently have problems with firefox 88/W10 not opening any more, i.e. clicking on pictures (top left one) or "+lees de volledige omschrijving" in <a href="https://www.funda.nl/koop/vaassen/huis-41386015-marijkeweg-48/?utm_source=vof_mail&amp;utm_medium=email&amp;utm_campaign=funda&amp;utm_content=object&amp;utm_he=4756f023d574" rel="nofollow">https://www.funda.nl/koop/vaassen/huis-41386015-marijkeweg-48/?utm_source=vof_mail&amp;utm_medium=email&amp;utm_campaign=funda&amp;utm_content=object&amp;utm_he=4756f023d574</a> </p><p>The links work on edge. </p><p>I see the same problem in my android mobile firefox, while chrome works on the mobile. </p><p>Any ideas? Cheers </p>


created: 2021-04-29T01:12:04-07:00
updated: 2021-04-29T01:21:31-07:00
title: Fairmen
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1409465;
creator: fairmen88and88women88
content:
<p>Part of the Tabs, namely those that were fixed after the update are not loaded at all. There is nothing in their address bar. Although not fixed Tabs, they work well, except that they lost the whole story of navigation and they had to upload each newly. </p>


created: 2021-04-29T01:06:07-07:00
updated: 2021-04-29T10:13:31-07:00
title: Firefox becomes intollerably slow
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409490;1409494;1409500;1409545;
creator: hamac
content:
<p>In recent times, after I've been browsing for about 20 or 30 minutes, Firefox becomes very very slow to respond. Simultaneously it coincides with a similar slowdown over the entire computer - in finder and with other open programs. If I close Firefox (which takes several minutes to complete) the slowness of finder and the open programs disappears. The slowness never happens unless Firefox is open. I've tried Chrome and haven't had the same issue. </p><p>What might be causing this delayed slowness and how do I solve it? </p>


created: 2021-04-29T01:04:39-07:00
updated: 2021-04-29T01:04:39-07:00
title: How can I remove the search suggestions from the address bar but not disable searching?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: crossmr
content:
<p>I like using the address bar to search, but when I start typing an address I don't want the first thing between what I'm typing and the actual url that I can quick select to be 6 "search suggestions".  Going into about:config and setting keyword.enabled false removes those search suggestions but it also stops the address bar search from working. Is there a setting that I can use to set the number of displayed suggestions to 0? </p>


created: 2021-04-28T22:50:00-07:00
updated: 2021-04-28T22:50:00-07:00
title: Suggesting feature
tags: linux;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: Zubeyir69
content:
<p>How/where can I suggest new or improved features for Firefox? </p><p>I need to suggest a feature about bookmark forlers colorization. I would be great.  Because, selecting bookmarks folde little confiusung sometimes and detecting whether a folder or name due to themes.  </p><p>I want to select folder color and title color.  </p><p>I can't find a way for suggesting way. <a href="https://support.mozilla.org/en-US/questions/966900" rel="nofollow">https://support.mozilla.org/en-US/questions/966900</a> this topic not- up to date. I couldn't found help section. </p><p>whatever, How can i sent this request to dev-ops team? </p>


created: 2021-04-28T21:38:31-07:00
updated: 2021-04-28T21:38:31-07:00
title: What's the impact of no longer having "Allow for session" in Firefox 88?
tags: mac-os;desktop;privacy-and-security_1;firefox-860;
product: firefox
topic: privacy-and-security
locale: en-US
creator: Zsuzsu
content:
<p>Seeing the many reported problems with Firefox 88, I decided to wait. I have many websites setup to allow cookies only for the session. I understand that this option was disabled for some reason.  </p><p>What's the implication of this to the websites defined under exceptions as "Allow for session"? </p><p>I do not know if it makes a difference, but I am using a Mac. Thanks. </p>


created: 2021-04-28T21:08:59-07:00
updated: 2021-04-29T04:09:28-07:00
title: Did Not Connect: Potential Security Issue: SSL_ERROR_BAD_CERT_DOMAIN
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409451;1409491;
creator: gworley
content:
<p>Hi am getting the follow error when trying to go to Tumblr sub-domains i.e. <a href="https://roeyourboat-.tumblr.com/:" rel="nofollow">https://roeyourboat-.tumblr.com/:</a> </p><p><strong>Did Not Connect: Potential Security Issue </strong> </p><p>Firefox detected a potential security threat and did not continue to <a href="http://roeyourboat-.tumblr.com" rel="nofollow">roeyourboat-.tumblr.com</a> because this website requires a secure connection. </p><p>What can you do about it? </p><p><a href="http://roeyourboat-.tumblr.com" rel="nofollow">roeyourboat-.tumblr.com</a> has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. </p><p>The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem. </p><p>Learn more… </p><p>Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for <a href="http://roeyourboat-.tumblr.com" rel="nofollow">roeyourboat-.tumblr.com</a>. The certificate is only valid for the following names: *.tumblr.com, <a href="http://tumblr.com" rel="nofollow">tumblr.com</a> </p><p>Error code: SSL_ERROR_BAD_CERT_DOMAIN </p><p>View Certificate<strong> </strong> </p><p>This Certificate looks like this: </p><p><strong><a href="https://roeyourboat-.tumblr.com/" rel="nofollow">https://roeyourboat-.tumblr.com/</a> </strong> </p><p>Unable to communicate securely with peer: requested domain name does not match the server’s certificate. </p><p>HTTP Strict Transport Security: true HTTP Public Key Pinning: false </p><p>Certificate chain: </p> <hr>BEGIN CERTIFICATE----- <p>MIIGpzCCBY+gAwIBAgIRAOsw1/2DvyzYHRF0zq8c9xQwDQYJKoZIhvcNAQELBQAw gY8xCzAJBgNVBAYTAkdCMRswGQYDVQQIExJHcmVhdGVyIE1hbmNoZXN0ZXIxEDAO BgNVBAcTB1NhbGZvcmQxGDAWBgNVBAoTD1NlY3RpZ28gTGltaXRlZDE3MDUGA1UE AxMuU2VjdGlnbyBSU0EgRG9tYWluIFZhbGlkYXRpb24gU2VjdXJlIFNlcnZlciBD QTAeFw0yMDAzMjYwMDAwMDBaFw0yMjA2MjgwMDAwMDBaMBcxFTATBgNVBAMMDCou 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QWOOZkkAxvC6iU63He3vFdE1HrmuTqQYTLoS </p> <hr>END CERTIFICATE----- <hr>BEGIN CERTIFICATE----- <p>MIIGEzCCA/ugAwIBAgIQfVtRJrR2uhHbdBYLvFMNpzANBgkqhkiG9w0BAQwFADCB iDELMAkGA1UEBhMCVVMxEzARBgNVBAgTCk5ldyBKZXJzZXkxFDASBgNVBAcTC0pl cnNleSBDaXR5MR4wHAYDVQQKExVUaGUgVVNFUlRSVVNUIE5ldHdvcmsxLjAsBgNV BAMTJVVTRVJUcnVzdCBSU0EgQ2VydGlmaWNhdGlvbiBBdXRob3JpdHkwHhcNMTgx MTAyMDAwMDAwWhcNMzAxMjMxMjM1OTU5WjCBjzELMAkGA1UEBhMCR0IxGzAZBgNV BAgTEkdyZWF0ZXIgTWFuY2hlc3RlcjEQMA4GA1UEBxMHU2FsZm9yZDEYMBYGA1UE ChMPU2VjdGlnbyBMaW1pdGVkMTcwNQYDVQQDEy5TZWN0aWdvIFJTQSBEb21haW4g VmFsaWRhdGlvbiBTZWN1cmUgU2VydmVyIENBMIIBIjANBgkqhkiG9w0BAQEFAAOC AQ8AMIIBCgKCAQEA1nMz1tc8INAA0hdFuNY+B6I/x0HuMjDJsGz99J/LEpgPLT+N TQEMgg8Xf2Iu6bhIefsWg06t1zIlk7cHv7lQP6lMw0Aq6Tn/2YHKHxYyQdqAJrkj eocgHuP/IJo8lURvh3UGkEC0MpMWCRAIIz7S3YcPb11RFGoKacVPAXJpz9OTTG0E oKMbgn6xmrntxZ7FN3ifmgg0+1YuWMQJDgZkW7w33PGfKGioVrCSo1yfu4iYCBsk Haswha6vsC6eep3BwEIc4gLw6uBK0u+QDrTBQBbwb4VCSmT3pDCg/r8uoydajotY 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A4IBAQAYh1HcdCE9nIrgJ7cz0C7M7PDmy14R3iJvm3WOnnL+5Nb+qh+cli3vA0p+ rvSNb3I8QzvAP+u431yqqcau8vzY7qN7Q/aGNnwU4M309z/+3ri0ivCRlv79Q2R+ /czSAaF9ffgZGclCKxO/WIu6pKJmBHaIkU4MiRTOok3JMrO66BQavHHxW/BBC5gA CiIDEOUMsfnNkjcZ7Tvx5Dq2+UUTJnWvu6rvP3t3O9LEApE9GQDTF1w52z97GA1F zZOFli9d31kWTz9RvdVFGD/tSo7oBmF0Ixa1DVBzJ0RHfxBdiSprhTEUxOipakyA vGp4z7h/jnZymQyd/teRCBaho1+V </p> <hr>END CERTIFICATE----- <p><strong> </strong> </p><p>I can go Tumblr sub-domains just fine with Microsoft Edge, Chrome, Internet Explorer, Opera, and Safari on my Mac and PC (except Safari without error.  I cannot find away of bypassing this in Firefox.  Some Tumblr sub-domains work while others don't.  I believe the answer to this is that the url contains a dash at the end of the sub-domain those that work properly do not contain the dash. </p>


created: 2021-04-28T21:06:23-07:00
updated: 2021-04-28T21:08:33-07:00
title: Firefox built-in PDF viewer's display bug on Japanese and Chinese
tags: linux;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409450;
creator: wyt94yx
content:
<p>My firefox version is 78.9-esr As attachment, Japanese and Chinese character will be messed up. I have tried to install different fonts like fonts-arphic-ukai and fonts-arphic-uming, but it still displays improperly. By the way, it can displays Japanese and Chinese in html correctly. </p>


created: 2021-04-28T20:55:55-07:00
updated: 2021-04-29T04:11:05-07:00
title: Font rendering issues
tags: mac-os;desktop;websites;font;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409492;
creator: fireninja
content:
<p>Hi,  i have font rendering issues on some websites.  </p><p>I found out it has something to do with the Hardware Acceleration.  </p><p>When I turn it off, everyting is ok.  </p><p>However, then other websites which require more performance are really slow.  </p><p>How can I fix the big without turning off hardware acceleration? </p><p>This website among others causes font issues with hardware acceleration ON: </p><p><a href="https://www.lazada.vn/" rel="nofollow">https://www.lazada.vn/</a> </p>


created: 2021-04-28T20:50:17-07:00
updated: 2021-04-28T20:50:17-07:00
title: Print Projects Only Print in the Left top 1/4 Page
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: goldenspring
content:
<p>I just bought an HP Officejet 9018. I tried printing a receipt that was sent as an attachment to my gmail. It only prints very small in the upper left hand corner even though the print preview looks normal. I tried to print a return label that Amazon sent me a link to. It printed the same way. I called HP &amp; after connecting with my laptop &amp; trying many different settings unsuccessfully, they had me try to print from Chrome. The attached receipt in gmail &amp; the return label printed fine from Chrome. It also printed fine from my gmail in my Android phone &amp; my iPad, so the issue is only when in Firefox on my Windows 10 computer. My saved documents print fine. I just updated to the latest Firefox today, but the issue started when I got the HP printer &amp; tried to print while using Firefox 2 days ago.  </p><p>I saw instructions in here on checking the paper_data. It shows letter. I changed from "fit to page width" to Scale 100. I still have the same issue. There was one other instructions given to someone in Mozilla Support to click "file" &amp; then something else, but I have nothing on my page that says "file". I assume the person answering the question thought the person asking was trying to print a saved document, but that wasn't the case.  </p><p>I tried to attach screen prints, but my laptop is having issues &amp; isn't saving them for some odd reason, yet I can see them in the "recents" in Microsoft Word. I save them again, but the same thing. It isn't in the folder when I click "browse" on "Add images" below. </p><p>What else can I do? it's such a pain to have to go to Chrome every time I want to print something. Thanks </p>


created: 2021-04-28T19:26:02-07:00
updated: 2021-04-28T19:26:02-07:00
title: webRTC stream makes firefox tab crash
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: geo.chung
content:
<p>Hello.  I am running Firefox 88.0 on macOS Catalina 10.15.7 to play a webRTC streaming from <a href="https://www.wowza.com" rel="nofollow">Wowza Streaming Engine</a>.  When playing a webRTC streaming, Firefox tab will crash and show "Gah. Your tab just crashed."  The crash report is <a href="https://crash-stats.mozilla.org/report/index/f29b92a0-bc48-4ac9-8b26-390a00210429" rel="nofollow">here</a>.  If I play the same streaming on other browsers (Chrome, Edge, Safari), this problem doesn't occur.  Any help is appreciated. </p><p>The information about webRTC SDP is as follows. </p> <h6 id="w_">================================================</h6> <p>SDP Local SDP (Answer) </p><p>v=0 o=mozilla...THIS_IS_SDPARTA-88.0 5590524472057900283 0 IN IP4 0.0.0.0 s=- t=0 0 a=sendrecv a=fingerprint:sha-256 47:79:BA:CE:79:18:67:BD:7B:AA:2C:00:81:D9:7E:A8:52:59:E1:40:E1:82:6D:6A:B4:87:D0:FA:6C:2A:A5:1B a=group:BUNDLE video audio a=ice-options:trickle a=msid-semantic:WMS * m=video 9 RTP/SAVPF 97 c=IN IP4 0.0.0.0 a=candidate:0 1 UDP 2122252543 6a9a5c57-8bb4-d940-a632-9ce2427e9cc4.local 55784 typ host a=candidate:1 1 TCP 2105524479 6a9a5c57-8bb4-d940-a632-9ce2427e9cc4.local 9 typ host tcptype active a=recvonly a=end-of-candidates a=fmtp:97 profile-level-id=42e01f;level-asymmetry-allowed=1;packetization-mode=1 a=ice-pwd:ca8ff71283e8ffd1af170f1fd711bf5c a=ice-ufrag:ff7f84dc a=mid:video a=rtcp-fb:97 nack a=rtcp-fb:97 nack pli a=rtcp-fb:97 ccm fir a=rtcp-mux a=rtpmap:97 H264/90000 a=setup:active a=ssrc:505211765 cname:{99c034ff-dcc1-aa4e-abd2-ffed9bc889c6} m=audio 9 RTP/SAVPF 0 c=IN IP4 0.0.0.0 a=recvonly a=ice-pwd:ca8ff71283e8ffd1af170f1fd711bf5c a=ice-ufrag:ff7f84dc a=mid:audio a=rtcp-mux a=rtpmap:0 PCMU/8000 a=setup:active a=ssrc:2224492905 cname:{99c034ff-dcc1-aa4e-abd2-ffed9bc889c6} </p><p>Remote SDP (Offer) </p><p>v=0 o=WowzaStreamingEngine-next 124087031 2 IN IP4 127.0.0.1 s=- t=0 0 a=sendrecv a=fingerprint:sha-256 E4:56:28:2E:12:C6:82:99:6B:17:2A:C9:3A:1C:17:F9:18:65:85:E5:54:54:64:30:77:DE:7F:26:44:79:3F:A6 a=group:BUNDLE video audio a=ice-options:trickle a=msid-semantic:WMS * m=video 9 RTP/SAVPF 97 c=IN IP4 0.0.0.0 a=candidate:0 1 TCP 50 54.149.135.35 1935 typ host generation 0 a=candidate:0 1 UDP 49 54.149.135.35 6984 typ host generation 0 a=sendrecv a=fmtp:97 profile-level-id=4dc01f;level-asymmetry-allowed=0;sprop-parameter-sets=Z01AH5ZUAoAtyA==,aO44gA==;packetization-mode=1 a=ice-pwd:3c0068526831fc7b9cd4bdf42f301340 a=ice-ufrag:276533e0 a=mid:video a=msid:{6c6e567e-bdf0-403e-b604-5060dab2331a} {cd98b271-3ddd-4f1c-bcc3-fddcc7a876c2} a=rtcp-fb:97 nack a=rtcp-fb:97 nack pli a=rtcp-fb:97 ccm fir a=rtcp-mux a=rtpmap:97 H264/90000 a=setup:actpass a=ssrc:1510666412 cname:{c316d7ca-0b87-4913-b63b-0ebc04fa49aa} m=audio 9 RTP/SAVPF 0 c=IN IP4 0.0.0.0 a=sendrecv a=ice-pwd:3c0068526831fc7b9cd4bdf42f301340 a=ice-ufrag:276533e0 a=mid:audio a=msid:{6c6e567e-bdf0-403e-b604-5060dab2331a} {5cc90554-4dc2-4627-824f-3bbb396bba5b} a=rtcp-mux a=rtpmap:0 PCMU/8000 a=setup:actpass a=ssrc:755770992 cname:{c316d7ca-0b87-4913-b63b-0ebc04fa49aa} </p> <h6 id="w__2">================================================</h6>


created: 2021-04-28T18:47:11-07:00
updated: 2021-04-28T18:47:11-07:00
title: The print scale is reset to the default value after selecting the item "Fit to page width".
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: kosoruckov.oleg
content:
<p>I printed out the first document with a scale of 75%. For the second document, I chose "Fit to page width". After printing the second document, the zoom value changed to 100%. For the next print, I need to manually change the zoom to 75% again, because it has changed. It takes too much time. </p>


created: 2021-04-28T18:43:29-07:00
updated: 2021-04-28T18:43:29-07:00
title: how do I completly
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: reggiemason54
content:
<p>How do I completely uninstall Firefox? I accidentally imported Chrome settings  when I meant to import my bookmarks from Firefox from another computer. No matter what I do it defaults back to my Chrome bookmarks. </p>


created: 2021-04-28T18:10:26-07:00
updated: 2021-04-28T18:37:22-07:00
title: Recover Bookmarks and Settings from Firefox 44.0
tags: linux;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1409440;
creator: paulr1
content:
<p>I am installing Firefox version 88.0 on an Ubuntu Linux version 15.04 system. Currently, I had, Firefox version 44.0.  I am installing from the downloaded tar file as follows: </p><p>/home/paulr/firefox/firefox -ProfileBuilder </p><p>How do I recover my bookmarks and settings at this point ? </p><p>What happened is Firefox came up and asked me to sign in to my account. I didn't have one so I created one and am signed into it now.  I don't have another Firefox account to sync with. </p>


created: 2021-04-30T15:06:35-07:00
updated: 2021-04-30T15:06:35-07:00
title: Update caused an issue with my browser.
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: tbrowning10
content:
<p>I received an update to Firefox I believe it was either on 4/28/2021 or 4/29/2021.  I always use Shopify to print out labels to my CX418 label printer.  It would open up in a new window and I would just choose the printer and print.  Since the update it just hangs and states not responding.  I am very frustrated.  I am a retailer and I need to be able to print my labels. </p>


created: 2021-04-30T14:55:59-07:00
updated: 2021-04-30T14:55:59-07:00
title: start video in backgroud
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: dfgoyeneche
content:
<p>Hello everyone! </p><p>I need to start a video even though my page is in the background, this does not start until the page is in the foreground, I have already checked the following param 	network.http.throttle.enable 	network.http.throttle.suspend-for 	network.http.throttle.version 	media.suspend-bkgnd-video.enabled 	media.videocontrols.picture-in-picture.video-toggle.enabled 	dom.min_background_timeout_value but none works, any idea how I can activate the video in the background </p>


created: 2021-04-30T14:21:57-07:00
updated: 2021-04-30T14:21:57-07:00
title: filter:url make page appear blank
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: Link500X
content:
<p>I'm not sure if this is considered a bug or not, since it is bad coding. But, it is inconsistent with other browsers... When our company website was "upgraded" last year, they didn't fix some old links.  One set of pages include code that looks like this: </p><p>&lt;style type="text/css"&gt;html {filter: url(#normal); -webkit-filter: url(#normal); -moz-filter: url(#normal); -o-filter: url(#normal); -ms-filter: url(#normal); }&lt;/style&gt; </p><p>The coding error here, is that the image filter isn't being applied to an SVG, but rather the whole html page.  This is why I'm not sure if it would be considered a bug in Firefox or not.  Chrome based browsers seem to ignore the bad code.  Firefox applies the non-existent #normal filter to the html element (the whole page), resulting in a completely blank page. </p><p>I did report the bad code to my company, but I doubt they will fix it - they currently suggest Chrome (which took them forever to do), but still require Internet Explorer for one specific config page. </p><p>note: this isn't an extension issue.  I tested it in Firefox's safe mode.  It applies to both Firefox for Windows and Firefox for Android. </p>


created: 2021-04-30T13:27:28-07:00
updated: 2021-04-30T14:27:10-07:00
title: Is it possible to get History URL's to automatically open in a new tab?
tags: windows-7;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409841;1409851;1409854;
creator: moz2u
content:
<p>I cannot believe they set it like the present way that overrides your existing page as the default.  Its like they've never used the browser.  Such a bonehead move.  Its especially irritating when you've been writing up something, pouring your heart out, then have it whisked away by forgetting that the pinhead designer is going to deem your present page of negligible value and wipe it out as it carries you to the History link.  And to think it hasn't been changed in years.     </p><p>Maybe something in About:Config can override this idiocy?  I searched for "history" but didn't see anything that seemed related to this.   </p><p>Looked it up on Add-Ons but couldn't find anything.   </p><p>By the way Mozilla, its really time to employ negative filtration in the Add-Ons search.  So you can put in a very general term (because you don't want to eliminate possibilities by being specific) then filter out the inapplicable results.  Its called a dash and its been used for decades by Ebay and Google.  Amazon used to use it but it gave us too much power so that was snatched away a while back.  Say you're looking for something that will control the History function.  When you search for History almost all the results involve wiping/deleting it.  So by using History -wipe -wiping -delete -deleting the results get more relevant to my needs.   As they say, cast a wide net if you want to catch big fish.  The size of the netting filters out the smaller fish caught. </p>


created: 2021-04-30T13:20:49-07:00
updated: 2021-04-30T13:20:49-07:00
title: opening new tab on each search
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: jwargo53
content:
<p>when I open a new site it goes to the original tab. will not open a new tab&gt; after multiple searches I have tons in the original tab.takes forever to rid them.how to open a new tab on each search? </p>


created: 2021-04-30T13:10:20-07:00
updated: 2021-04-30T13:10:20-07:00
title: autofill
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: lobstercrawl
content:
<p>I have been using firefox and gmail for years.  All of the suddent email addresses no longer autofill when I go to compose a gmail from the firefox browser.  Is there a fix? </p>


created: 2021-04-30T13:05:29-07:00
updated: 2021-04-30T13:05:29-07:00
title: Firefox Update Killed Netflix/Prime streaming. Please help work around it?
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: mrsfloyd
content:
<p>I am sure if you've opened this thread, you are already familiar with the issue:  Any time you try to stream Netflix or Prime, your Widevine plug-in you didn't even know you had crashes and you can't watch anything. </p><p>It appears to be a known bug, however for a long time now, no fixes. </p><p>Please help? </p>


created: 2021-04-30T13:03:40-07:00
updated: 2021-04-30T13:03:40-07:00
title: Display glitches when auto complete drop down appears
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: snakex50
content:
<p>I've been having an issue come up when browsing. Sometimes, I get a graphic glitch that causes a yellow line to streak across the screen (mot of the times partially or in a window/dropdown box) and it also causes letters to go missing. This is a new laptop so my initial thoughts were to reach out to Dell after I had exhausted my own options. We have still not been able to figure out the cause. There is a laundry list of things that I have tried and here are some that I remember. - Attempted fresh install by using Revo Uninstaller to remove everything, deleted app data and program data, and any other trace of the program that could be found. Then reinstalled Firefox with no addons or changed to about:config. - Uninstalled video drivers and then reinstalled. Updated to most current versions. - Followed instructions found here: <a href="https://support.mozilla.org/en-US/questions/1313520" rel="nofollow">https://support.mozilla.org/en-US/questions/1313520</a> - Tested other browsers to see if there was an issue with them, there was not. - Have been able to successfully recreate the problem on a regular basis. Because of this, I loaded Firefox in safe mode and browsed using it for a while. The issue did not happen and I could not recreate it while in safe mode. I am leaning toward this being a software issue due to the last to points that I mention above. However, at this point I am stumped and I believe Dell support is as well. Has anyone had this issue? Is there a fix? Is it possibly a hardware issue? Any help will be greatly appreciated. </p>


created: 2021-04-30T12:56:08-07:00
updated: 2021-04-30T12:56:08-07:00
title: on screen keyboard doesn't work-Mozilla
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: waeo100
content:
<p>I have bought a new Lenovo IdeaPad Flex and use it in tablet mode and when I try to search something in YouTube for example the on screen keyboard pops up for a second or two and then vanishes. But when I try using ms Edge it works just fine.  Can you please fix it? </p><p>I'm running the version 88.0 (64-bit) of Mozilla-Firefox. </p>


created: 2021-04-30T12:54:56-07:00
updated: 2021-04-30T12:54:56-07:00
title: Multilingual websites are in the wrong language
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
creator: effgo
content:
<p>This is driving me crazy! I'm currently in Sweden and some multilingual websites keep reverting to Swedish. I don't speak Swedish at all and it's not even listed in the Firefox &gt; Settings &gt; Languages. <a href="http://Google.com" rel="nofollow">Google.com</a> and Google Docs are notorious for this. Oddly enough - never Youtube.  </p><p>How do I prevent that? If it makes it easier I want literally everything in English. </p><p>Already tried: Clean Firefox stable Clean Firefox Nightly </p>


created: 2021-04-30T12:44:46-07:00
updated: 2021-04-30T12:44:46-07:00
title: why my website load slow at this browser?
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
creator: damascusknivesmakers
content:
<p>I have created a website for [[best damascus steel knives|<a href="https://damascusknivesmaker.com/" rel="nofollow">https://damascusknivesmaker.com/</a>]] but its loads slow on this browser, please help me regarding this issue. Thankyou. </p>


created: 2021-04-30T12:20:53-07:00
updated: 2021-04-30T12:20:53-07:00
title: Can't sign in to Firefox Monitor
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: publickeyes
content:
<p>I couldn't find a Product Support Forum for Firefox Monitor. </p><p>Firefox Monitor just notified me that my email appeared in a new data breach.  I clicked on the "Go To Dashboard" button and was taken to a sign-in page entitled "Sign In / Continue to Firefox monitor."  When I click on the blue "Sign in" button, the page simply refreshes.  I can't sign in. </p><p>Suggestions? </p>


created: 2021-04-30T12:10:02-07:00
updated: 2021-04-30T12:10:02-07:00
title: Post time
tags: desktop;websites;windows-10;
product: firefox
topic: websites
locale: en-US
creator: jgedri
content:
<p>Every time I post something on a forum or website, the posting time starts at "3 hours ago". </p>


created: 2021-04-30T11:55:11-07:00
updated: 2021-04-30T11:55:11-07:00
title: "VaccineFinder" web page continuously opens
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: ekdance18
content:
<p>Every time I open Firefox the Default home page opens and "VaccineFinder" web page opens as a separate page. I cannot figure out how to permanently stop the "VaccineFinder" web page from opening. </p>


created: 2021-04-30T11:20:20-07:00
updated: 2021-04-30T11:20:20-07:00
title: Mozilla don't use the XDG_CONFIG_HOME
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: spacibba
content:
<p>On Linux I observe that firefox always create the ~/.mozilla directory. In spite of putting the config inside ~/.config/mozilla and in spite of the ~/.cache/mozilla directory exists. </p><p>Is there a reason (or a problem in my system) why mozilla is not using the XDG_CONFIG_HOME ? </p>


created: 2021-04-30T11:18:21-07:00
updated: 2021-04-30T11:18:21-07:00
content: <p>Tell me the steps to correct this, please. </p>
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: dbm2
title:
Whenever I open my firefox account, the search window says it is using google chrome, even though I have deleted google chrome from my pc. How do I stop this?


created: 2021-04-30T10:50:30-07:00
updated: 2021-04-30T11:14:37-07:00
title: How to edit the source code of a local HTML file
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409828;
creator: s.weber
content:
<p>How to edit the HTML-code of a local stored file been displayed in a tab of mozilla Firefox? </p><p>In Opera 12.16 in context menu an menu exists for that. Could not give more details on that because the system admins forbid to use that outdated software a few days ago. In the settings of Opera I font an Option to replace the built in editor with my favorite Notepad++.exe. </p><p>In that context menu on line below or above a meneu entry allowed to call the <a href="http://W3C.org" rel="nofollow">W3C.org</a> Verifyer of the HTML-source code. </p><p>This few simple things allowed me to edit some HTML and CSS files to create HTML pages on my notebook and copying them on a server in local network made a simply knowledge sharing project up and running. </p><p>Since I am lo longer allowed to use Opera 12.16 I am searching for a similar solution within the mozilla Firefox. version 88. While looking at and searching in the list containing over 1200 add-ons I have fount W3C Validator but till now no solution for the editing task. </p><p>Please help </p><p>Best regards </p><p>Stephan Weber </p>


created: 2021-04-30T10:33:59-07:00
updated: 2021-04-30T14:42:02-07:00
title: True Full Screen on Mac?
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409821;1409830;1409857;
creator: LMR
content:
<p>I keep seeing this question around and am wondering if anyone has had any luck? I tried an add-on, but that didn't work. All the other stuff (script, etc.) is beyond my comprehension. Will Firefox ever add this feature? Or, would someone be willing to do a step-by-step? </p>


created: 2021-04-30T10:17:34-07:00
updated: 2021-04-30T10:17:34-07:00
title: Firefox Freezing
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: facmmd
content:
<p>Hello, I have a really annoying problem with Firefox.  Many times when I try to access a bank website or similar that I have saved as a favorite, Firefox hangs up and stops responding without indication as to what may be wrong.  This can happen when I open Firefox and go to the site before any other or after viewing other sites first.  I have to go to the windows task manager and stop the process.  After about a minute or two, I can go back, open the browser and log in to the site without any problem.   </p><p>I have the browser set not to remember history (which is exactly what I want) and using Bitdefender antivurus.  I am not sure if this is a common occurrence or if there is a known fix.  Problem is becoming annoying enough that I considering not using Firefox any more. </p><p>Any help you can provide would be appreciated. </p><p>Thank you </p>


created: 2021-04-30T09:52:27-07:00
updated: 2021-04-30T09:52:27-07:00
title: Vertical Scrollbar Too Small Issues
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: tomi.fodor
content:
<p>My vertical scroll bar is very thin, barely even visible, like 4 pixels thick. The problem is the same as already posted in these forums, both solutions were only temporary solutions. I'll state them here for simplicity: </p><p>a) The first step is to open the "Help -&gt; Troubleshooting Information" page and find the button to access the profile folder. You need to create a folder with the name chrome in this folder (name is all lowercase). In the chrome folder you need to create a plain text file with the name userContent.css (name is case sensitive). Paste in "*{scrollbar-color:auto!important; scrollbar-width:auto!important;}" </p><p>This worked but then some scroll bars were extremely thick, and even showed while watching YouTube videos. </p><p>b) Clearing the startup cache. </p><p>Again, this did seem to work, but only temporarily. I removed the file from step a) and it remained fine until a day or two later. </p><p>~ </p><p>Firefox Version 88.0 (64-bit), Windows 10 v10.0.19041 Using screen extension with HDMI. Problem happens on both screens. Pages that this occurs on seem to be random, increasing over time. The page I'm writing this question on included. Thanks for reading and helping. </p>


created: 2021-04-30T09:31:50-07:00
updated: 2021-04-30T09:31:50-07:00
title: After refreshing, I now continually have to sign in everywhere?
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: yohejohn
content:
<p>Hello, </p><p>I don't even know how to google this, but: I recently 'refreshed' Firefox (due to the sound stopping when I played videos) and now I keep having to sign in to all my regular sites, like gmail, twitter and Facebook, though NOT YouTube (had to sign to that a few times though, not sure what that's working now). </p><p>Firefox remembers my sign in info, and passwords, but I keep having to go through the sign in process.  </p><p>With Twitter, every time I have to do this, I get a 'someone is signing in from a new device' message. Every time. I don't want them to think my account is getting hacked!  </p><p>Plus, I would just like my Firefox to go back to before I had to refresh. </p><p>Please let this be an easy fix! </p><p>Thank you ahead of time! </p><p>John </p>


created: 2021-04-30T09:21:47-07:00
updated: 2021-04-30T10:46:22-07:00
title: Firefox history dsiplayed with incorrect timezone
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409814;1409817;1409820;1409823;
creator: nicolas.noakes
content:
<p>I am running Firefox 88.0 (64-bit) on Windows 10 Pro (64-bit) 20H2. I don't think the exact versions are the problem though, because this has been going on for months at least. </p><p>My system time zone is manually set to "Haiti (UTC+5:00)" for the Caribbean. My system time is set to automatically sync and my system time zone is set to manual. </p><p>The problem is if I open my Firefox browser history with Library &gt; History &gt; Manage History the visit time is an hour later than my system time. For example the history will show a page visit at 14:20 while my system time is still 13:20. </p><p>I suspect that Firefox is using the wrong time zone offset, but where can I change that? </p><p>Thanks. </p>


created: 2021-04-30T09:11:42-07:00
updated: 2021-04-30T09:11:42-07:00
title: Need help with Firefox account email settings please
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: viveca
content:
<p>Firefox is not letting me change my email because it says the one I am trying to change it to is already my account email, but it is not the email that shows in my account information or the one Firefox regularly sends emails to. I would appreciate any help changing the account email, but when I search for help, all I find are instructions for changing my primary or secondary email addresses, and those instructions are not working. </p><p>Details below (with fake email names): </p><p>I'm losing access to my email account, so I logged into Firefox to change my account email. My account displayed: Primary email: first@olddomain.com It did not show any secondary email account.  </p><p>I clicked to add a secondary email and typed in  first.last@gmail.com </p><p>Firefox gave me the following error message:  "Secondary email must be different than your account email" </p><p>To test it, I added a different secondary email, first@differentdomain.com. I made first@differentdomain.com primary and then deleted first@olddomain.com. Then I tried again to add first.last@gmail.com as a secondary email but got the same error message. </p><p>Is the "primary email" different from the "account email"? Where can I find the account email to change it?  </p><p>Thank you! </p>


created: 2021-04-30T08:59:33-07:00
updated: 2021-04-30T08:59:33-07:00
title: Monitor - unable to sign in
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: jan.morga
content:
<p>I got an email from Firefox Monitor that an account has been breached. I clicked in the email to fix it and it won't let me login. It is a different email than the one I use for Firefox account. </p>


created: 2021-04-30T08:52:02-07:00
updated: 2021-04-30T08:52:02-07:00
title: Firefox not opening on Windows 10
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: greatalexanderyin
content:
<p>Hi </p><p>Yesterday when I was using Firefox perfectly fine until about 6:30 PM where it suddenly closed all of my tabs and would refuse to open back up. At first I had worries that it may have been malware since at the same time my computer started heating up. I scanned my computer with Malwarebytes and Avast but there was no malware. Since there was no malware I googled how to resolve the problem and found a youtube video that said that doing the winsock reset would fix the issue. So I did the winsock reset twice and Mozilla Firefox did successfully open but when I opened it up those two times it said that the server had an error and couldn't it load the Firefox search page. Since the winsock reset solution wasn't working I searched up how to resolve the problem on the Firefox forums. I came upon a thread where a user had the same issue, and the chosen solution to his issue was as listed below: </p><p>This sounds like a file in your Firefox profile may be corrupt or invalid. To check to see if this is the case, you will need to create a secondary Firefox profile and test to see if you can open up Firefox through this profile. </p><p>This can be done by using the Profile Manager for Firefox that can be downloaded from the Mozilla FTP server. There is no installation required, as the program is contained within a ZIP file. Simply extract the ZIP file and run the executable file inside. </p><p>For steps on how to create a second Firefox profile, please refer to this support article: </p><p>Profile Manager - Create, remove or switch Firefox profiles Note: Do not delete the old profile because if it is corrupt you may be able to recover your bookmarks and some settings. For more information on how to do this, please read the Recovering important data from an old profile article. </p><p>I tried the above solution but it didn't work for me. If anyone could provide me any other solutions that may work that would be great! (Note: I'm using a Windows 10) </p><p>Thanks </p>


created: 2021-04-30T08:26:12-07:00
updated: 2021-04-30T09:30:25-07:00
title: All of a sudden, I cant print my emails from my gmail account.
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409792;1409796;1409799;1409800;1409804;1409805;
creator: claudiajohnston
content:
<p>Using Firefox and accessing my gmail account. A notice comes up saying "A pop up blocker may be preventing the application from printing the page. If you have a popup blocker, try disabling it to open the window". I have no idea how to find what this pop up blocker is so I can disable it. </p>


created: 2021-04-30T08:11:21-07:00
updated: 2021-04-30T08:11:21-07:00
title: Forcepoint limit web upload file size to within 1MB
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: pc86400
content:
<p>Found Forcepoint was active in browsers Firefox, MS Edge and Chrome. The project environment consists of React, Python 3.8, Django, etc. Neither MS Edge nor Chrome limit file size when upload attachment. Firefox versions vary 78 ESR, 86, 88, others. Forcepoint installed by IT which can't be set to inactive. How to resolve Firefox limit? </p><p>Thank you. </p>


created: 2021-04-30T07:57:42-07:00
updated: 2021-04-30T07:57:42-07:00
title: When in Russia cannot open the site https://livewell.aah.org/chart/
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: dinalakom
content:
<p>Why when I am in Russia, I cannot open the site <a href="https://livewell.aah.org/chart/?" rel="nofollow">https://livewell.aah.org/chart/?</a> </p><p>It reads:  "The connection has timed out </p><p>The server at <a href="http://livewell.aah.org" rel="nofollow">livewell.aah.org</a> is taking too long to respond. </p><pre>   The site could be temporarily unavailable or too busy. Try again in a few moments.    If you are unable to load any pages, check your computer’s network connection.    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web." </pre>


created: 2021-04-30T07:03:15-07:00
updated: 2021-04-30T09:24:44-07:00
title: Account Disconnected
tags: desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: spec-dist
content:
<p>My Firefox account has been disconnected. Don't know why.  I Keep getting a pop up dialogue box asking for my main Firefox password and it is not accepted. Seems I cannot go past that to try to log in.  Please advise.  </p><p>Regards [email] </p>


created: 2021-04-30T07:00:16-07:00
updated: 2021-04-30T07:00:16-07:00
title: Password Changed yet cannot login with new password
tags: mac-os;desktop;privacy-and-security_1;firefox-780;
product: firefox
topic: privacy-and-security
locale: en-US
creator: don.jayasinghe
content:
<p>I received a message of a break-in.  I requested a change of password and received a link since I forgot the old one.  Through the linkI created a new password.  Yet, in the login screen when I enter the new password it does not recognize it and Enter the Password appear.  Did this two three times but nothing happened.  HELP!!! </p><p>Thanks. DJ </p>


created: 2021-04-30T07:00:05-07:00
updated: 2021-04-30T08:19:10-07:00
title: login
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1409788;
creator: sauerkrowd
content:
<p>Every time I start Firefox I have to log in to Gmail &amp; Facebook.  I didn't need to do this.  How can I go back to when I didn't have to do that? </p>


created: 2021-04-30T06:32:06-07:00
updated: 2021-04-30T10:01:21-07:00
title: Blocked by Content Security Policy
tags: desktop;privacy-and-security_1;needsinfo;firefox-720;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1409789;1409812;
creator: ian_sd57llg
content:
<p>Hi Everyone, </p><p>I run Windows 7 Ultimate SP1 and Firefox version 72.0.2, with DuckDuckGo Privacy Essentials and search engine, and New Tab version 1 by Leigh Brenecki. </p><p>All works well, other than, having opened Firefox with the first "Tab" available, when I click the "+" sign for a New Tab, the error message "Blocked by Content Security Policy" and "An error occurred during a connection to <a href="http://duckduckgo.com" rel="nofollow">duckduckgo.com</a>" is displayed. </p><p>However, if I click on the Firefox Home Page "House" icon, or select any of my Bookmarks Toolbar icons, the message goes away and all works well again -- at least until I try opening another New Tab when the cycle starts again. </p><p>I realise this might be a "New Tab" or "DuckDuckGo" problem, and will seek their support accordingly - I just wondered if anyone on here had experienced the same? </p><p>Thank you, </p><p>Ian </p>


created: 2021-04-30T06:29:46-07:00
updated: 2021-04-30T06:29:46-07:00
title: IDM Integration Failure
tags: desktop;other;firefox-720;
product: firefox
topic: other
locale: en-US
creator: ian_sd57llg
content:
<p>Hi Everyone, </p><p>I run Windows 7 Ultimate SP1 and Firefox version 72.0.2. I also have Internet Download Manager from Tonec Inc. versions 6.25 through 6.38. (Responses to all are the same) </p><p>Internet Download is meant to integrate with Firefox but, despite being present in the Add-On section, and active, all downloads are intercepted by Firefox instead.  </p><p>IDM Support was contacted at the beginning of April and, having tried to integrate all versions, eventually on 13th April they asked me to run - GetIDMSettings.exe so they might get a picture of why integration with Firefox was not happening. </p><p>Since then, despite numerous emails asking for update on their findings -- no form of communication has come from them. </p><p>(a) - Does anyone know if Tonec/Internet Download are still in business?  (b) - Does anyone know why the add-on won't integrate? (c) - Can anyone recommend an alternative programme -- one that actually works? </p><p>Thank you, </p><p>Ian </p>


created: 2021-04-30T06:15:00-07:00
updated: 2021-04-30T14:45:41-07:00
title: Cannot post to Microsoft Communiity (answers.microsoft.com) using Firefox 88.0
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1409783;1409807;1409832;1409859;
creator: hailbn-mozz
content:
<p>Hi </p><p>Everything is fine if I use another browser, e.g. Edge. </p><p>I can login to the site and complete the Subject and give details. But when I select the Category, the submit button is unavailable. The lists of Topics ans Sub-topics never appears. </p><p>I wondered if it was a cookie problem, so gave the site full permission to use all cookies. This had no effect, even after restarting Firefox. </p><p>What is causing this and how do I solve it? </p><p>Many thanks </p><p>David </p>


created: 2021-04-30T06:07:30-07:00
updated: 2021-04-30T09:08:10-07:00
title: Malicious Add-Ons
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409790;1409798;
creator: sebyjorge2018
content:
<p>If I installed a malicious add-on, what would be the process for removing it? Is removing the add-on enough? Or would you have to do a full refresh of firefox? </p>


created: 2021-04-30T06:07:22-07:00
updated: 2021-04-30T06:07:22-07:00
title: Login prompt for twitchtheater chat is instantly closed, works in incognito
tags: windows-7;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: pt-BR
creator: VitorEBom
content:
<p>I recently started using <a href="http://Twiththeater.tv" rel="nofollow">Twiththeater.tv</a> in FireFox and I'm being prompted to log on Twitch to use chats in that site.   </p><p>1) I'm already logged in on twitch in another tab 2) The login prompt gets instantly closed after it's opened 3) The login prompt appears normally in incognito 4) Couldn't find others having this issue  </p><p>I'm trying to contact the website owner on Twitter to see if it's something on their end but is there a way I can fix this on my end? </p>


created: 2021-04-30T06:05:45-07:00
updated: 2021-04-30T08:32:58-07:00
title: Bing search engine
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409791;
creator: rtorm
content:
<p>Bing keeps hijacking my Firefox search engine. Replaces it with Bing. How do I get rids of it ? </p>


created: 2021-04-30T05:58:52-07:00
updated: 2021-04-30T09:34:44-07:00
title: Firefox craashes computer
tags: desktop;fix-problems;escalate;windows-10;bsod;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409808;
creator: toores
content:
<p>Firefox crashes and restarts my computer all the time.  </p><p>What happens: Suddenly the screen just goes black and my PC boots up again. Like the power was cut for a second. </p><p>When does it happen: It started in the last quarter of last year. It happens randomly when firefox is open and multiple times a day! It does not matter whether there is heavy load on the system or just few pages are open and I'm not even doing anything. I think it has happened only once while gaming (but the firefox was open that time). And generally with heavy workloads (gaming/solidworks) the PC runs just fine. Since it started I have done two clean installs of Win 10, "refreshed" the firefox, tried disabling all extensions, disabled hardware acceleration. The crash still happens. </p><p>The crash: The windows event has two errors after reboot: Event ID 6008 and 41. The crash happens so suddenly, there are no crash logs when windows boots up. It seemed so odd that I started to suspect my PSU is broken. BUT THEN I used edge browser and my computer didn't crash for a WEEK. </p><p>I miss using firefox to sync my stuff between mac, android and windows without having to log into big corporation account. But since starting to use firefox again, the crashes are back just as before. </p><p>Any Ideas how to fix this? </p>


created: 2021-04-30T05:30:31-07:00
updated: 2021-04-30T09:23:29-07:00
title: Firefox Monitor - Will NOT Allow Login
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409802;1409803;
creator: rickhamiltonmba
content:
<p>I received an email from Firefox Monitor &lt;breach-alerts@mozilla.com&gt; about a data breach.  When I click the "Go to Dashboard" link, it opens URL <a href="https://accounts.firefox.com/oauth/signin?client_id=8" rel="nofollow">https://accounts.firefox.com/oauth/signin?client_id=8</a>...  My email is prefilled.  There is NO password field to complete.  But when I click "Sign in", it simply reloads the exact same page.  Same thing happens in a private window.  Any thoughts? </p>


created: 2021-04-30T05:19:48-07:00
updated: 2021-04-30T11:06:18-07:00
title: "network.cookie.cookieBehavior" setting
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1409767;1409806;1409824;1409825;1409827;
creator: adam-evanovich
content:
<p>per the title, I'm looking at 2 settings: </p><p>1) network.cookie.cookieBehavior 2) network.cookie.lifetimePolicy  </p><p>I'm not a web dev, but I'd like to know all I can about these 2.  my goal is to never be bothered by any site about verifying my identity.  I realize that you can't get rid of all of it, but some people know what they're doing and some don't.  for instance, I have an AMEX account and they *never* ask me for anything because they already know everything, like google.  But they are seriously a high quality bank.  on the other hand, my local credit union bothers me everytime is I dump the "cache/entries" dir in win 10.  Is there anyway to get what I want?  thanks! </p><p>Adam </p><p>(my current settings for these 2 specs are in the images below.  as you can see, the behavior is set to "new cookie jar policy") </p>


created: 2021-04-30T04:36:51-07:00
updated: 2021-04-30T05:04:46-07:00
title: bank of america site still not opening
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409753;1409757;1409760;
creator: vo10
content:
<p>This is the first time I have encountered this problem with the Bank of America site (though I now know it has been around a while). </p><p>Will not work on any browser. </p><p>I am on a desktop Mac. </p><p>Any ideas or assistance would be greatly appreciated. </p><p>Thanks. </p>


created: 2021-04-30T04:24:20-07:00
updated: 2021-04-30T04:24:20-07:00
title: personalizar el speed dial
tags: linux;desktop;customize;firefox-780;
product: firefox
topic: customize
locale: es
creator: jperez4
content:
<p>Actualmente uso una extensión para personalizar el speed dial pero por cuestiones de privacidad me gustaría usar el speed dial que tiene firefox por defecto.  El problema es que la personalización es muy básica y no veo la opción de añadir manualmente las páginas que yo deseo. </p><p>¿Hay alguna manera de hacerlo?. </p><p>Gracias. </p> <hr> <p>I currently use an extension to customise the speed dial but for privacy reasons I would like to use the default firefox speed dial.  The problem is that the customisation is very basic and I don't see the option to manually add the pages I want. </p><p>Is there any way to do this? </p><p>Thank you. </p>


created: 2021-04-30T04:15:43-07:00
updated: 2021-04-30T04:57:02-07:00
title: Unable to open Firefox on Big Sur
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409747;1409758;
creator: kcreary
content:
<p>Firefox fails to load with the following details: </p><p>Process:               firefox [26134] Path:                  /Applications/Firefox.app/Contents/MacOS/firefox Identifier:            org.mozilla.firefox Version:               88.0 (8821.4.15) Code Type:             X86-64 (Native) Parent Process:        ??? [1] Responsible:           firefox [26134] User ID:               501 </p><p>Date/Time:             2021-04-30 07:09:53.948 -0400 OS Version:            macOS 11.2.3 (20D91) Report Version:        12 Anonymous UUID:        28F22F8D-3DA5-6790-CE30-0EA497DB9F8E </p><p>Sleep/Wake UUID:       275B7F58-1F53-4F13-B662-AC22B471CDC1 </p><p>Time Awake Since Boot: 480000 seconds Time Since Wake:       2600 seconds </p><p>System Integrity Protection: enabled </p><p>Crashed Thread:        0 </p><p>Exception Type:        EXC_CRASH (SIGABRT) Exception Codes:       0x0000000000000000, 0x0000000000000000 Exception Note:        EXC_CORPSE_NOTIFY </p><p>Termination Reason:    DYLD, [0x1] Library missing </p><p>Application Specific Information: dyld: launch, loading dependent libraries </p><p>Dyld Error Message: </p><pre> dyld: Using shared cache: 52762DF1-0E55-3F8B-9588-8169E6D0EB95 </pre> <p>Library not loaded: @executable_path/libmozglue.dylib </p><pre> Referenced from: /Applications/Firefox.app/Contents/MacOS/firefox  Reason: no suitable image found.  Did find: </pre> <p>	/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib: open() failed with errno=1 	/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib: open() failed with errno=1 	/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib: stat() failed with errno=1 </p><p>Binary Images: </p><pre>      0x1019f7000 -        0x1019f9fff +org.mozilla.firefox (88.0 - 8821.4.15) &lt;72B39733-5449-3E84-9543-19F83BF995E0&gt; /Applications/Firefox.app/Contents/MacOS/firefox       0x1030bc000 -        0x103157fff  dyld (832.7.3) &lt;0D4EA85F-7E30-338B-9215-314A5A5539B6&gt; /usr/lib/dyld    0x7fff202f3000 -     0x7fff2032bfff  libobjc.A.dylib (818.2) &lt;EB6B543F-D42C-3FB2-A2EC-43407C5F80D3&gt; /usr/lib/libobjc.A.dylib    0x7fff2cce5000 -     0x7fff2ce15fff  com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) &lt;8E53C25F-9FE2-372E-8374-6A598D72C4C1&gt; /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox    0x7fff350e8000 -     0x7fff350ebfff  com.apple.Cocoa (6.11 - 23) &lt;B0F6AF8E-B85C-3C5C-9812-9CD8BC07ADB2&gt; /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa    0x7fff3c619000 -     0x7fff3c61cfff  com.apple.ExceptionHandling (1.5 - 14) &lt;30D9F433-5B2B-3B3F-9822-C150CDEA23E2&gt; /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling </pre> <p>Model: iMac18,2, BootROM 429.80.1.0.0, 4 processors, Quad-Core Intel Core i7, 3.6 GHz, 16 GB, SMC 2.40f1 Graphics: kHW_AMDRadeonPro560Item, Radeon Pro 560, spdisplays_pcie_device, 4 GB Memory Module: BANK 0/DIMM0, 8 GB, DDR4 SO-DIMM, 2400 MHz, 0x80AD, 0x484D413831475336414652384E2D554820202020 Memory Module: BANK 1/DIMM0, 8 GB, DDR4 SO-DIMM, 2400 MHz, 0x80AD, 0x484D413831475336414652384E2D554820202020 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16E), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1675.1) Bluetooth: Version 8.0.3d9, 3 services, 27 devices, 1 incoming serial ports Network Service: Ethernet, Ethernet, en0 Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: APPLE HDD HTS541010A9E632, 1 TB USB Device: USB 3.0 Bus USB Device: Bluetooth USB Host Controller USB Device: FaceTime HD Camera (Built-in) USB Device: Apple USB SuperDrive USB Device: USB 2.0 Hub [MTT] USB Device: HD Pro Webcam C920 USB Device: My Book 25EE USB Device: Cyborg R.A.T.9 Wireless Mouse USB Device: USB to ATA/ATAPI bridge Thunderbolt Bus: iMac, Apple Inc., 41.4 </p>


created: 2021-04-30T03:46:10-07:00
updated: 2021-04-30T05:08:30-07:00
title: Printer System Dialogue Settings: Not using default/or last setting
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1409750;1409756;1409763;
creator: richard207
content:
<p>We altered the about:config settings print.tab_modal to false, as it was time consuming to have to keep selecting the system dialogue box, as we have two trays on one printer that we use to print (not available as a selection on Mozilla print page) and also have other printers we use, for different jobs. </p><p>The issue is when we select one of the printers (to print labels), it does not use the default settings, so we have to alter the size of the label each time we print.  Mozilla used to save these settings and now it does not.   </p><p>I have even tried to alter the "print.printer_name.print_paper_height" &amp; width, but still no luck. </p><p>How do I get Mozilla to use the default printer settings, or remember the setting? </p>


created: 2021-04-30T03:23:02-07:00
updated: 2021-04-30T05:05:59-07:00
title: I am having problems managing a large number of bookmarks
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1409740;1409749;1409754;1409755;1409761;
creator: alanpl50
content:
<p>My bookmark list is very large due to multiple imports from other browsers, syncing and not managing. There are currently well over 1200 bookmarks in my toolbar. I am trying to delete the majority of them. I have tried to backup and export before I do this, and have been unable. Firefox won't create any files. I have tried all other suggestions on the forum, stopping sync, Verifying the Integrity, renaming the places.sqlite file, and also refreshing and re-installing Firefox. Nothing works. I also find that Firefox is consistently using over 50% of CPU resources. So the program feels very sluggish. I will post the Verify integrity log below. </p><p>&gt; Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane &gt; Task: invalidateCaches + The caches have been invalidated &gt; Task: checkCoherence + The database is coherent &gt; Task: expire + Database cleaned up &gt; Task: originFrecencyStats + Recalculated origin frecency stats &gt; Task: vacuum + Initial database size is 40960KiB + The database has been vacuumed + Final database size is 40960KiB &gt; Task: stats + Places.sqlite size is 40960KiB + Favicons.sqlite size is 15392KiB + pragma_user_version is 54 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 112348 unique pages + Table moz_origins has 135 records + Table moz_places has 192 records + Table moz_historyvisits has 8 records + Table moz_inputhistory has 0 records + Table moz_bookmarks has 187986 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 0 records + Table moz_anno_attributes has 0 records + Table moz_annos has 0 records + Table moz_items_annos has 0 records + Table moz_meta has 4 records + Index sqlite_autoindex_moz_origins_1 + Index sqlite_autoindex_moz_inputhistory_1 + Index sqlite_autoindex_moz_bookmarks_deleted_1 + Index sqlite_autoindex_moz_keywords_1 + Index sqlite_autoindex_moz_anno_attributes_1 + Index moz_places_url_hashindex + Index moz_places_hostindex + Index moz_places_visitcount + Index moz_places_frecencyindex + Index moz_places_lastvisitdateindex + Index moz_places_guid_uniqueindex + Index moz_places_originidindex + Index moz_historyvisits_placedateindex + Index moz_historyvisits_fromindex + Index moz_historyvisits_dateindex + Index moz_bookmarks_itemindex + Index moz_bookmarks_parentindex + Index moz_bookmarks_itemlastmodifiedindex + Index moz_bookmarks_dateaddedindex + Index moz_bookmarks_guid_uniqueindex + Index moz_keywords_placepostdata_uniqueindex + Index moz_annos_placeattributeindex + Index moz_items_annos_itemattributeindex &gt; Task: _refreshUI </p>


created: 2021-04-30T03:21:03-07:00
updated: 2021-04-30T03:21:03-07:00
title: PAC Url is not working
tags: desktop;beta;other;windows-10;firefox-890;
product: firefox
topic: other
locale: en-US
creator: marco.hald
content:
<p>Hi, </p><p>in our Organization it happened to two User that they cannot use Firefox anymore for external Sites. We upgraded to Firefox 78.9.0 ESR on 08.04.2021 but the issue happened Today. Our internal DNS is only resolving internal Domains. I copied the Profile of one affected User to test it on one of my devices with the Same Version Firefox has a auto Proxy Configuration URL set. When i try to load the URL manually nothing happens as in screenshot2. I also verified it with Wireshark. No HTTP Request is send to the IP. In about:networking I can see that the Domain is resolved screenshot 3. When i try to use the IP it works screenshot 4 When i use the IP in the "auto Proxy Configuration URL " it also works. </p><p>When i create a new Profile the Domain Name and the URL both work. </p><p>How can I find the cause of this issue ? </p><p>Kind Regards Marco Hald </p>


created: 2021-04-30T03:05:45-07:00
updated: 2021-04-30T03:05:45-07:00
title: Loading error: PR_CONNECT_RESET_ERROR. Solutions?
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: emy1973
content:
<p>Succede solo su un sito e non riesco a trovale altra soluzione se non quella di riavviare il pc ma al secondo tentativo devo nuovamente riavviare perche non lo carica ancora. Ci sono soluzioni differenti dal riavvio continuo della macchina??? </p>


created: 2021-04-30T02:53:40-07:00
updated: 2021-04-30T04:07:40-07:00
title: How can I cancel new tabs I have opened so that they don't reopen next time I start up Firefox ?
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1409741;
creator: brian.mccarron
content:
<p>Please indicate how, when I close Firefox the tabs I've opened don't reopen the next times or times that I use Firefox ? </p>


created: 2021-04-30T02:10:46-07:00
updated: 2021-04-30T02:12:17-07:00
title: Cannot get to website
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409714;
creator: paulbrassett
content:
<p>Can get to <a href="https://www.ncl.com/uk/en/shorex/login" rel="nofollow">https://www.ncl.com/uk/en/shorex/login</a> and fill in the requested details but when I press enter the original login screen returns. </p>


created: 2021-04-30T01:43:33-07:00
updated: 2021-04-30T03:50:37-07:00
title: Can`t add bookmarks and important pages anymore
tags: desktop;sync;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409715;1409716;1409719;1409724;1409734;1409735;1409736;1409737;
creator: margot.eisele
content:
<p>since a couple of days ago, I cannot save any bookmarks anymore. If I press the star, nothing happens. If I try adding the bookmark manually through the menu, nothing happens after I press add to bookmarks. </p><p>When I open a new page, the section "important pages" is with empty tiles. I cannot add any pages manually either. If I put in an address and save it, still no pic appears and if I press the tile, nothing happens.  </p><p>I deinstalled and installed several times, with deinstaller and special programm, with and without disconnecting from my account. I tried opening the browser in safety mode but the problem stays the same. nothing seems to work.  When installing again, it always automatically imports my settings, I cannot seem to be able to prevent that in order to see, if it is something there.  </p><p>The problem seems to occur onlny on my computer at home, the tablet, cellphone and laptop that are also connected to my account are working fine.  </p><p>Does anybody know, what to do?  </p><p>I work with Windows 10 64bit and the newest version of mozilla </p>


created: 2021-04-30T01:42:57-07:00
updated: 2021-04-30T02:23:53-07:00
title: Firefox bookmarks not displayed on the start screen
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1409717;
creator: bogdanprostov
content:
<p>Firefox bookmarks not displayed on the start screen, despite they are enabled in settings and I have at least 10 bookmarks. Besides I have neither extensions nor synchronization, which could change bookmarks or smth. How to fix? </p>


created: 2021-04-29T23:34:20-07:00
updated: 2021-04-29T23:34:20-07:00
title: I have lost all my years labor due to your mandate update!
tags: desktop;download-and-install_1;windows-10;firefox-840;
product: firefox
topic: bookmarks
locale: en-US
creator: iron.denizcan
content:
<p>I lost all my internet history because of your MANDATE account opening tab. Damn you! I am writer! How you obligated me to open account and cause me losing all my internet history plus bookmarks! How can you destroy whole my labor! I have been using mozilla for almost 10 years. But I will never use anymore. How I bring back my internet history!  How can you push the users to new uploads with openning account! </p>


created: 2021-04-29T23:21:51-07:00
updated: 2021-04-29T23:21:51-07:00
title: Firefox Sync popups and emails after syncing new device
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: kovacikster
content:
<p>Hi </p><p>This is not a bug, just more of a feature request. Every time when I sync an account to a new device, I got a popup to sync another device and afterwards I get a mail on how to complete my sync setup and sync another device. I'd have no problem with it, if this is my first device that I am trying to sync. But I have several devices with the sync enabled, I am syncing from these devices and Mozilla knows this as it has history of devices where I was signed in and it can see that there are data to be synced so apparently this is not the first device you are trying to sync. Can we have an option to dismiss these messages and popups forever? </p><p>Thanks </p>


created: 2021-04-29T22:56:08-07:00
updated: 2021-04-29T22:56:08-07:00
title: How do I completely close out of the tabs?
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: Karishbooknerd
content:
<p>On my laptop whenever I close out my tabs but reopen the browser at some other point in time all the tabs that I closed out (Ive tried both individually and as a group) always appear. I changed the settings to not restore previous session on startup- this problem still occurs. </p>


created: 2021-04-29T22:37:59-07:00
updated: 2021-04-29T22:37:59-07:00
title: Why is FireFox degrading?
tags: desktop;beta;customize;windows-10;firefox-890;
product: firefox
topic: customize
locale: en-US
creator: sftr01
content:
<p>Hello all. Why has FireFox been degrading lately? What's going on? What happens to the only browser on the planet? Why has the new design lost icons and does not allow you to use the thin strip of the bar? Where did the page view button go and why you should follow it into the general menu under the headline of the window or open it on hot keys? Especially what happens with DoH, where did the set-up network.trr.bootstrapAddress in about:config disappear? I kept hoping that the white lights would be fixed when I started and opened the new tab, but it still remains, do I still have WaterFox to continue using or what? Which by the way for some reason is further optimized under the various instructions of the processor unlike the original, which gives a great performance when using a decent set of extensions with a large blocklist of the ad blocker. </p>


created: 2021-04-29T21:53:00-07:00
updated: 2021-04-29T22:26:17-07:00
title: Tab crashes when copying texts on any site, even in safe (troubleshoot) mode
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409703;
creator: oosterplein
content:
<p>When I copy texts on any site from right click menu, the tab crashes. I tried the same thing in troubleshoot mode, but the tab crashed.  BTW, I just tried copying texts using short-cut (Ctrl+C). This worked. Tab did not crash. </p>


created: 2021-04-29T21:52:51-07:00
updated: 2021-04-29T21:52:51-07:00
title: Can't see my saved Firefox themes
tags: windows-7;desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: hidetoshi6721
content:
<p>I created many themes using Firefox Color. Today when I went to the website (<a href="http://color.firefox.com" rel="nofollow">color.firefox.com</a>), I can't see any of my themes. I tried logging in to my Firefox account, but no luck. It stayed the same. So, where can I find my saved themes? Or, is there any way to edit an .xpi in Firefox Color? Because I have the .xpi saved on my computer. Please help. </p>


created: 2021-04-29T21:32:45-07:00
updated: 2021-04-29T21:32:45-07:00
title: Porque Firefox presenta tantas problemas con la paginas de google.com- google.co.cr
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: es
creator: oscarjackson997
content:
<p>Firefox presenta muchos problemas con lo que son las paginas de <a href="http://google.com" rel="nofollow">google.com</a>- google <a href="http://co.cr" rel="nofollow">co.cr</a> entre otras ya que presenta un error de HTTP Strict Transport Security (HSTS) por otro lado presenta demasiado retraso en la carga de paginas y a perdido mucha productividad y rendimiento en firefox </p>


created: 2021-04-29T21:31:58-07:00
updated: 2021-04-29T21:31:58-07:00
title: Internet connection problems while using Firefox
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: es
creator: alekfer75
content:
<p>Hello, I have problem in firefox or programs when I use firefox, some examples: </p><p>1. When I having a class using Zoom.exe and open a firefox windows, while browsing in firefox, I lose the zoom connection, just when using firefox, I need to close firefox to reconnect to zoom. 2. Same when playing an online game like rocket league, I lose steam connection. </p><p>When I close firefox this problem no longer happens </p>


created: 2021-04-29T19:16:04-07:00
updated: 2021-04-29T19:16:04-07:00
title: Firefox constantly unloading tabs
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: crossmr
content:
<p>For about..hmm... I'm not sure how long. At least a couple months, Firefox has been acting very strange. Before christmas I did a reset on firefox to clear up some issues. I don't run very many add-ons. I use moderator toolbox for reddit, ublock origin, and a "view image" add-on to add the "view image" option back into google images.  </p><p>That's it.  </p><p>I've had all of those for much longer than this problem has existed.  </p><p>I checked browser.tabs.unloadOnLowMemory and it's set to false.  </p><p>I have 32 gb of ram and my ram is nowhere near being fully used.  </p><p>What I'm seeing is that if I have 4 or 5 tabs open, going back to a reddit or youtube tab that I always have open results in that tab being unloaded and having to wait while it reloads the tab.  </p><p>I also notice from time to time that middle clicking something to open a link in a new tab results in the browser jamming up from anywhere from 1-3 seconds.  </p><p>Used Firefox for years and never seen any kind of issue like this before. I used to be able to easily open 20-30 tabs if I was going through google search results to try and find some information and never had any problem. </p>


created: 2021-04-29T18:52:14-07:00
updated: 2021-04-29T18:52:14-07:00
title: Firefox crashes and restart issues
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: rjahnkow
content:
<p>Two problems: </p><p>1. Every time I close my FF browser, I get a crash report dialogue.  Is there a fix for this? </p><p>2. When I attempt to restart FF, I'm prompted to close FF or cancel. Why? </p>


created: 2021-04-29T17:30:58-07:00
updated: 2021-04-29T17:30:58-07:00
title: Am I able to sync browsing history between iOS and Windows?
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: YousufSSyed
content:
<p>I visit a webpage on iOS, then click the sync button on both iOS and Windows, but I don't see the webpage on my history on Firefox for windows. </p>


created: 2021-05-01T15:33:57-07:00
updated: 2021-05-01T15:33:57-07:00
title: read streaming text from a javascript output
tags: linux;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: rusytravis19
content:
<p>I'm currently using Linux Firefox 88.0 (64-bit). There is a webpage <a href="http://www3.winsystem.org/monitor/webmonitor.php" rel="nofollow">http://www3.winsystem.org/monitor/webmonitor.php</a> that displays some streaming text information as people transmit on their amateur radios. Is it somehow possible to capture that information stream in real-time? </p><p>My intent is to use a shell script for further processing. </p><p>Thank you. </p>


created: 2021-05-01T15:20:35-07:00
updated: 2021-05-01T15:20:35-07:00
title: No puedo accesar a mi correo electrónico de gmail.com
tags: desktop;beta;other;windows-10;firefox-890;
product: firefox
topic: other
locale: es
creator: whitetgr
content:
<p>No puedo accesar a mi correo electrónico de <a href="http://gmail.com" rel="nofollow">gmail.com</a>, y tiene aproximadamente 2 semanas, Mi lap es Dell inspiron, windows 10. </p><p>Ya desinstale firefox developer y volvi a instalarlo, pero aún así continua el mismo problema. </p><p>Con otros navegadores puedo navegar en mi correo de <a href="http://gmail.com" rel="nofollow">gmail.com</a> </p><p>De antemano gracias por la ayuda. </p>


created: 2021-05-01T13:52:54-07:00
updated: 2021-05-01T16:46:43-07:00
title: Firefox vs Chrome
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1410049;1410062;
creator: E-or
content:
<p>A senior tech specialist employed by my ISP told me that Firefox will soon no longer be available since they can't compete with Chrome. I am mortified since I love Firefox but I'm wondering if it is true. I've encountered several websites which do not work properly with Firefox but work fine with Chrome. Examples of sites where I can no longer use Firefox and the problem(s) I encounter are the following: <em>shop disney</em>- can't log in; <em>shutterfly</em> - can't log in; <em>my webmail</em> - can read the email but can't send or reply;<em>my local newspaper</em> - can't do anything such as, reading the digital edition or place ads.  </p><p>Can someone please tell me Firefox is not going to become obsolete? Also, why do I have all of the above problems when I use Firefox? </p><p>Thanks! </p>


created: 2021-05-01T12:49:35-07:00
updated: 2021-05-01T16:47:12-07:00
title: Extensions
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410050;1410063;
creator: michaellporter
content:
<p>Question about extensions. I find myself having to connect and log into my extensions every time I close and reopen Firefox. Please advise. </p>


created: 2021-05-01T11:10:32-07:00
updated: 2021-05-01T16:42:03-07:00
title: Website is not opening in Firefox browser.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410060;
creator: watergurufacts
content:
<p>Hi,  I want to open my blog [[waterguru101|<a href="https://waterguru101.com/" rel="nofollow">https://waterguru101.com/</a>]] but it is not opening. I read the suggestion and did the same but nothing worked. Can you tell me the reason??? </p>


created: 2021-05-01T11:07:55-07:00
updated: 2021-05-01T16:12:27-07:00
title: Security Question
tags: mac-os;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410054;
creator: sufrido
content:
<p>I just sent an e-mail to someone at a company that handles my finances and I immediately got an ad in my Yahoo mail from a company called BeenVerified asking if I wanted to know more information about the person I sent the e-mail to. This is very unsettling. I don't know if it is really related to Firefox, or Yahoo Mail, or the fact that I had an account with BeenVerified in the recent past which I cancelled sometime back. </p><p>Is there a possibility that the security settings within Firefox can be changed to stop such a thing? </p><p>Thank you for your time!!! </p><p>Alan </p>


created: 2021-05-01T10:50:23-07:00
updated: 2021-05-01T10:50:23-07:00
title: How to reinstate pinned websites
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: Anduma22
content:
<p>Hello, </p><p>I'm trying to figure out why I lost my pinned tabs I had in Firefox after somehow not being able to sync my bookmarks with the websites I had in the bookmarks toolbar missing then tried restoring them from the bookmarks option. So, I'm not too sure of how I can get them back if possible or something. Thank you in advance if you reply to this. </p>


created: 2021-05-01T10:34:08-07:00
updated: 2021-05-01T16:08:37-07:00
title: Feature Request: Password protect "Logins and Passwords"
tags: linux;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410052;
creator: nik16
content:
<p>First off, I tried to submit this using the "Submit Feedback" feature of the browser, but it's disabled right now, so I can't. Hopefully this works, or someone can tell me another way to request a feature from the developers. </p><p>I also know that I can use the Master Password feature to protect my passwords, but that's too extreme for my liking. I'm looking for a middle ground, where I don't have to enter my master password every time I want to use the browser, but I do want to enter it as a requirement for viewing my passwords in plain text. </p><p>Master password also seems to be blocking automatic log in on a lot of websites, so it is doubly annoying. :) </p><p>I've seen other people mention they would like this as well, so I think it would be a good thing to implement, which really wouldn't be too difficult to do. </p>


created: 2021-05-01T10:28:28-07:00
updated: 2021-05-01T10:28:28-07:00
title: mensaje pestañas
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: es
creator: mig81dg
content:
<p>Hola me llamo Miguel, mi problema es que aveces le doy a pestañas cerradas recientemente,  le doy sin querer a reabrir todas las pestañas y se reabren, pero antes de reabrirlas no me salta el mensaje de quieres abrir estas pestañas puede relentizar el equipo, ya lei el documento Configuración y preferencias de las pestañas <a href="https://support.mozilla.org/es/kb/configuracion-y-preferencias-de-las-pestanas" rel="nofollow">https://support.mozilla.org/es/kb/configuracion-y-preferencias-de-las-pestanas</a> , el apartado Advertirte cuando al abrir múltiples pestañas se puede ralentizar Firefox, no consigo encontrar el sitio para marcar o desmarcar para que me sate el aviso, gracias. </p>


created: 2021-05-01T09:27:19-07:00
updated: 2021-05-01T15:13:46-07:00
title: Selectively enable cookies for session only upon their request
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410029;
creator: TRBenjeski
content:
<p>Greetings... </p><p>As I visit specific websites and they attempt to install one or more cookies in my Firefox browser, I would like to be able to enable them for the then-current session only, so that they are automatically deleted when I close my Firefox browser. </p><p>While I could configure my Firefox browser to delete all cookies and site data when I close my Firefox browser, I do not want to delete all cookies, only those cookies that I have specificaly enabled for the then-current session only. </p><p>Is there any way that I can accomplish this in my Firefox browser? Unfortunately, I have been unable to find a way to do this based on my research to date. </p><p>Thank you for your attention! </p>


created: 2021-05-01T09:09:24-07:00
updated: 2021-05-01T14:00:37-07:00
title: right click over link dropdown menu shortcut keys
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
answers: 1409995;1410024;
creator: johnnyfuture
content:
<p>yesterday I could right click over link dropdown menu and have shortcut keys, viz., "a copy link location," where as today that right click produces "  copy link"... how do I restore the short cut keys? </p>


created: 2021-05-01T09:04:29-07:00
updated: 2021-05-01T15:12:14-07:00
title: firefox password reset
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410027;
creator: ebarnes1
content:
<p>i am trying to reset my firefox password.  When i receive the e-mail to do so, the email says to click on a button that i can not see (is blocked?) on the e-mail.  how can i reset my password? </p>


created: 2021-05-01T09:00:18-07:00
updated: 2021-05-01T09:23:06-07:00
title: Firefox Crashes Randomly and Frequently
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409993;
creator: josephrblaine
content:
<p>Regardless of how many tabs I have open or what I am doing on them, Firefox is practically guaranteed to crash at least once during my session. More than likely, it will be two or three times before I can get back to using it effectively. I have tried going through the troubleshooting steps to no avail; Firefox and Windows are both up to date, as are, I believe, my drivers. Troubleshoot Mode keeps the app from crashing, but the individual windows crash within 30 seconds.  Attached are the almost 20 crash reports I have submitted, I sincerely hope there is something I can do because I really don't want to use Chrome. bp-2ea57dc6-e2c6-4cbb-8629-797c60210501 bp-3e10c8f1-e7b6-41a2-b716-1983c0210501 bp-512e036d-c6d1-4043-b350-13ecd0210501 bp-8008ed25-abde-4691-949b-8f9f50210501 bp-317e0ae2-97dc-4ec0-8e9c-63fff0210501 bp-359f2689-619b-4efa-8323-536280210501 bp-b0c10f58-5b84-4d12-8ee3-669d20210501 bp-cfc500fb-bb14-416b-a66e-3a9c50210501 bp-5d90aaad-0c1b-4416-916a-e909b0210501 bp-2f043c8a-2a3d-4c8b-8314-89b8a0210501 bp-a32d18c8-d584-417c-81e6-e4f130210501 bp-be384a9a-7131-4555-b50e-0e8660210501 bp-ede73694-d61b-440a-9785-353910210501 bp-ae1a5c51-052a-4ba3-8808-c34eb0210501 bp-bf3d2b4a-949a-45e0-a8f3-360640210501 bp-bcb58d4b-0ed8-42dd-92ba-405340210501 bp-bab62aab-b411-4b48-b07e-910a30210501 </p>


created: 2021-05-01T08:55:15-07:00
updated: 2021-05-01T09:25:56-07:00
title: Firefox User
tags: desktop;tabs;windows-8;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1409996;
creator: Eddy57
content:
<p>My Firefox "new tab page" is black...  definitely too dark for me. Is it possible to change its colour from black to white?  Thank you! :) </p>


created: 2021-05-01T08:05:35-07:00
updated: 2021-05-01T08:05:35-07:00
title: Sfondi - Backgrounds
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: bertoliale.noce696
content:
<p>Perchè su Mozilla Firefox non posso personalizzare tutta la pagina iniziale con uno sfondo immagine dal mio archivio personale? Posso saperlo? Non è possibile che l'intera pagina iniziale rimanga vuota e bianca senza nessuna immagine e come sfondo voi utilizzate solo la parte in alto e con i temi stabiliti solo da voi. Non vi sentite degli ipocriti? Grazie..Alessandro Bertoli Why can't I customize the whole start page with an image background from my personal archive on Mozilla Firefox? Can I know? It is not possible that the entire home page remains empty and white without any image and as a background you use only the top part and with the themes established only by you. Don't you feel like hypocrites? Thanks .. Alessandro Bertoli </p>


created: 2021-05-01T07:55:05-07:00
updated: 2021-05-01T07:55:05-07:00
title: No aparecen los captcha o barras de menú de algunas páginas
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: es
creator: alegrabois
content:
<p>Hola mi nombre es Alejandro, el año pasado Adobe recomendó desisnstalar el flash player y lo hice. Desde ese momento no me aparecen los captcha en las páginas o por ejemplo en google maps no me aparece el menú. ¿Cómo lo puedo solucionar? Pensé en volver a instalar firefox pero no se si voy a perder todas las contraseñas que están guardadas en el navegador. ¿Que me recomiendan hacer? Muchas gracias </p>


created: 2021-05-01T07:49:45-07:00
updated: 2021-05-01T08:50:23-07:00
title: The browser can't show any sites
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1409986;1409989;
creator: niconj
content:
<p>Hello there My browser can't show any sites, but the helpsites. They are al blank!  Bookmarks mm are allright. </p><p>what can i do ?  </p><p>Yours Nico/Nils Jepsen </p>


created: 2021-05-01T07:44:24-07:00
updated: 2021-05-01T08:03:12-07:00
title: Unable to download or upload files on Firefox
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409985;
creator: Mr.Pool.404
content:
<p>I'm using Firefox 88.0-2 installed on Debian 10 using snap. </p><p>When i try to upload any file it just doesn't show the file selection window. When i try to download any file it shows the window where it asks what you want to do with this file but doesn't download it when i select the save option. I tried changing the download location, clearing the download history, clearing the settings of firefox handles different types of files and also resetting firefox.  </p><p>Also firefox creates a folder 'firefox.tmp' in downloads folder on my machine. Even if delete it, it gets created again when i start firefox. </p><p>Anyone else facing this issue or any idea how to tackle it ? </p>


created: 2021-05-01T07:39:05-07:00
updated: 2021-05-01T16:18:44-07:00
title: E-mails (live.com) stay in "Load" mode and will not open - Please help
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410055;
creator: Bluemagic68
content:
<p>Hi, </p><p>I noticed that after most Microsoft updates (which are too many and very annoying), I cannot open my "<a href="http://live.com" rel="nofollow">live.com</a>" e-mails within FireFox.  The e-mails remain stuck on "Load" and just will not open.  This has happened before and there was no solution apparently.  The last time it happened, the system reset itself (not sure when, or how) but it took several months for this to happen. </p><p>Is this a common issue and is there an 'easy' solution?  My version of FireFox is up to date and I have not tweaked any of the privacy or security options.  Interestingly, I noticed that I can open my e-mails using Microsoft Edge, but not using FireFox.    </p><p>Thank you in advance!  I am sure this will happen again and I'd like to find out if there is a solution that I can resort to next time this happens (assuming of course that the issue is related to the same cause). </p>


created: 2021-05-01T07:29:09-07:00
updated: 2021-05-01T16:41:29-07:00
title: how to use bookmarks & what are the options?
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1410056;1410059;
creator: bernieb2
content:
<p>I try to save bookmarks but cannot find them. Please tell me what are the options &amp; where are they saved? Thanks.  I have a Dell laptop with Windows 10. Bernie </p>


created: 2021-05-01T07:28:58-07:00
updated: 2021-05-01T07:57:17-07:00
title: TOO CONFUSING!
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409978;1409980;1409983;
creator: ondevilsand62
content:
<p>I have only an accidental knowledge of all things Firefox because of its confusing existence. Google is far easier and reliable IMO. I wish your accounts were as easy. </p>


created: 2021-05-01T07:09:57-07:00
updated: 2021-05-01T10:17:14-07:00
title: impossible to play video vod and streaming
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409979;1410003;
creator: mfdemont
content:
<p>Hy,  I can't play anymore video to netflix amazon and all. I have the last firefox version 78.10.10esr. with mac osx 10.9.5 Everything work well and since yesterday it's impossible to play video. I have this error message. Wath's happening </p>


created: 2021-05-01T07:00:31-07:00
updated: 2021-05-01T07:00:31-07:00
title: No Reading List on Desktop?
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: undonico
content:
<p>Despite what all the articles say, I much prefer reading on my desktop to my phone, so I find it peculiar that the Firefox reading list I've got going on iOS is nowhere to be found on desktop. Seems like plenty of people have asked about this in the past. Would really love this feature to be added soon! </p>


created: 2021-05-01T07:00:31-07:00
updated: 2021-05-01T07:00:31-07:00
title: How can I export bookmark data with dates to a table or csv file? (On a Mac)
tags: mac-os;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
creator: styler1
content:
<p>I'm trying to find a way to put my bookmark library into a table/excel so I can do date-accessed analysis. I can see the date columns in the library view in firefox, but need to be able to manipulate so I see only sites accessed in 2019. I don't know java, SQL, or any other coding/database language, other than Excel lookup formulas. Any tools/suggestions welcome. </p>


created: 2021-05-01T06:17:46-07:00
updated: 2021-05-01T06:17:46-07:00
title: browsing history
tags: desktop;other;windows-81;firefox-880;
product: firefox
topic: other
locale: en-US
creator: pbouniard
content:
<p>can you tell me how to view browsing history over 6 months? my current display does not allow to go beyond the month of December 2020 </p>


created: 2021-05-01T06:03:57-07:00
updated: 2021-05-01T06:03:57-07:00
title: Open image
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: andr-andros
content:
<p>Hi all! I want ask Mozilla team.Can you please back option " Open image " and save new option " Open image in new tab " ? Please I realy need this ! I working with image services like " Image Twist " and now I must open new tab with image and to close previous tab. But in same time new option " Open image in new tab " cool and not <a href="http://useless.So" rel="nofollow">useless.So</a> I hope Im not alone and Mozilla team will hear me/us and fix this ! Thank you for your attention and sorry for my english ! </p>


created: 2021-05-01T05:42:16-07:00
updated: 2021-05-01T06:33:52-07:00
title: Firefox getting worse.
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1409971;
creator: almhameedmarkschumacher
content:
<p>Hello everyone. I have two major issues with firefox recently. </p><p>1. Firefox keeps me outlogged on any account I have including website such as: <a href="https://microsoft.com" rel="nofollow">Microsoft</a> , <a href="http://Youtube.com" rel="nofollow">Youtube</a>, etc. </p><p>2. Firefox download rate is only 900b/s but my internet goes all way up to 250'000Kb/s or 250Mb/s. Any advice? Thanks in ahead. </p>


created: 2021-05-01T05:35:57-07:00
updated: 2021-05-01T05:35:57-07:00
title: Uploading music to my u tube music library
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: brunau8
content:
<p>I don't want to switch my browser to Chrome.  I do want to upload music files to u tube music for my library there.  Process is to open the u tube music library file and click on uploads and drag files from windows onto the page and it will upload.  My problem is when I do this, the file I drag over shows a red circle with a line through it and will not upload to u tube music.   It is the correct file type MP3.  Is there a setting within firefox that I can change that could be preventing me from doing this?  thanks.  brian </p><p><a href="https://support.google.com/youtubemusic/answer/9716522?hl=en" rel="nofollow">u tube music</a> </p>


created: 2021-05-01T05:29:56-07:00
updated: 2021-05-01T06:10:10-07:00
title: Unnecessary changes to Firefox's appearance.
tags: windows-7;desktop;beta;other;firefox-890;
product: firefox
topic: other
locale: en-US
answers: 1409955;1409964;1409965;
creator: IanStar
content:
<p>Why do you keep changing Firefox's appearance? It's so unnecessary, and I don't like it... every time! NOTE: My question is "WHY?" </p>


created: 2021-05-01T05:07:28-07:00
updated: 2021-05-01T05:07:28-07:00
title: missing some bookmarks
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: poulp3d
content:
<p>I reinstalled Win10, clean install. Reinstalled Firefox, v88 and imported my bookmarks (.json). Took a while (36.4Mo) but they got imported and I got to sort the latest bookmarks them into folders and tags while I transferred files from a hard drive. Trimmed them to 31 Mo and saved a backup. Exited firefox. Later I launch firefox to install addons and notice all my latest bookmarks have vanished. All my tags are gone too. </p><p>When I check to restore my backup, I have the choice between - today's automated backup (11 Mo; 110.000 items) 100.000 items, that is, half of my bookmarks. - ... or my manual save I did. Restoring my manual save returns the bookmarks and tags. But they disappear when I exit firefox. Sitting for half a hour for my bookmarks to load each time I launch firefox is not a solution. I estimate there's 70k to 100k links and 1k tags missing. </p><p>I have one only profile. Fresh, latest FF, no addons. No clue too. </p>


created: 2021-05-01T04:52:00-07:00
updated: 2021-05-01T04:52:00-07:00
title: Youtube inscreen control button background color code edit
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: richmore
content:
<p>Hello </p><p>Recently I chaged firefox font color and (font)background color; font color near white, (font)background color near black. From that time Youtube in_screen control button's (play/pause/sound/setting/full screen) background color changed to near white (default translucent) so the buttons became barely distinguishable. </p><p>I changed font/background color to the original, installed themes and addons but failed to set the buttons back to the original color. </p><p>Slidebar color changed to (font)background color. </p><p>I have eyes problem and some internet sites don't allow the dark mode, So I had to try browser color code editing for my eyes. </p><p>Could someone please tell me how to reverse the change or change the button's background color translucent? </p>


created: 2021-05-01T04:46:16-07:00
updated: 2021-05-01T06:34:04-07:00
title: reload tab symbol
tags: desktop;tabs;windows-10;firefox-780;
product: firefox
topic: tabs
locale: en-US
answers: 1409951;1409972;
creator: babu_92
content:
<p>Hi , I have a problem with reload tab symbol, because its changed after i install last version of  firefox. it was "spinning dots" to a single dot that goes back and forth (left to right) now it is like this ⌛️....(also i will insert the screenshot)...how i can change it ? when i am installing firefox i put my settings in about:profiles it is just Firefox Tweaks for privacy from this site : ( <a href="https://www.privacytools.io/browsers/#about_config" rel="nofollow">https://www.privacytools.io/browsers/#about_config</a> ) I changed all settings and still same symbol ⌛️... also try to log  in, in safe mode but same result... plese helpe me with is it ... </p>


created: 2021-05-01T04:15:21-07:00
updated: 2021-05-01T04:15:21-07:00
title: automatic connections on startup
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: xedem1
content:
<p>When I open firefox there is a blank page, which is normal. However, when I analyse the network traffic with wireshark I notice there are automatic connections to several websites. Including <a href="http://reddit.com" rel="nofollow">reddit.com</a>, <a href="http://twitter.com" rel="nofollow">twitter.com</a>, <a href="http://facebook.com" rel="nofollow">facebook.com</a>, <a href="http://youtube.com" rel="nofollow">youtube.com</a>, <a href="http://wikipedia.org" rel="nofollow">wikipedia.org</a>, <a href="http://example.org" rel="nofollow">example.org</a>, <a href="http://ipv4only.arpa" rel="nofollow">ipv4only.arpa</a> and also to some mozilla domains. Is this normal behavior or should I be worried ? Also, is there a way to disable this if this is normal behavior ? </p>


created: 2021-05-01T03:27:56-07:00
updated: 2021-05-01T04:14:54-07:00
title: It is using too much of CPU resources like 90%
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409935;
creator: Atching123
content:
<p>I am using Firefox 88 and it is taking too much of CPU resources like 90% or some time 95% form which my laptop gets heats up some time .It always create two instance one which some tab in it and using 22 to 35 % CPU and another one using 75 or 85% CPU resource </p>


created: 2021-05-01T02:58:36-07:00
updated: 2021-05-01T16:35:37-07:00
title: Interface deadlocking upon deletion of large number of history entires
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409936;1409967;1410058;
creator: wilhelm10
content:
<ol><li><ol><li> Steps to reproduce </li></ol> </li></ol> <p>1. Open the history sidebar (on Win/Linux: Ctrl+H). 2. Enter a search string that returns many results (e.g. <a href="http://facebook.com" rel="nofollow">facebook.com</a>). 3. Select all results (Ctrl + A), and delete them all (Delete) 4. Notice that the main thread hangs until the deletion is complete (in my case, &gt; 30 seconds) </p> <ol><li><ol><li> Expected behaviorOS:  </li></ol> </li></ol> <p>The deletion should be not cause the rest of the application to deadlock. </p> <ol><li><ol><li> Other info </li></ol> </li></ol> <p>OS: Manjaro i3, but IIRC it was also present on Ubuntu.  Firefox version: 88.0 (64-bit), but has been present for as long as I can remember (at least a year). </p>


created: 2021-05-01T02:40:26-07:00
updated: 2021-05-01T02:40:26-07:00
title: All files in pastebin get flagged as malware
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: firefox1359
content:
<p>The file <a href="https://paste.c-net.org/ShrinkBanister" rel="nofollow">https://paste.c-net.org/ShrinkBanister</a> containing two text files is flagged as malware. It happens to every file I upload. This malware detection is bullshit. Are sites like <a href="http://wetransfer.com" rel="nofollow">wetransfer.com</a> and megaupload flagged as malware once a single user uploads something bad somewhere? </p>


created: 2021-05-01T01:51:09-07:00
updated: 2021-05-01T01:51:09-07:00
title: save Most visited sites from firefox homepage?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: panouillot.py
content:
<p>Hye everyone, </p><p>Can we save the most visited sites pinned on the firefox homepage? </p><p>Good day, </p>


created: 2021-05-01T01:24:25-07:00
updated: 2021-05-01T01:24:25-07:00
title: Widevide plugin crash Netflix older version how to install?
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: blijebellenblaas
content:
<p>Netflix keeps crashing the minute I open it on Firefox due to the Widevine plugin.  This has been happening ever since Widevine's latest update about a week ago. I've since learned that their latest update doesn't support MAC OS X 10.9.5, which is what I have. The recommendation on this forum was to install an older version of Widevine. I've looked everywhere and I haven't been able to find out how to do that or where to even find an older version. Widevine's website is not helpful. </p><p>Hoping you can help! </p>


created: 2021-05-01T00:25:44-07:00
updated: 2021-05-01T00:25:44-07:00
title: Deezer links don't open in the desktop app
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: mdearn
content:
<p>All Deezer links are opened directly in browser, while I have native Deezer app for win10 installed, and my FF has correct rule for applications like Deezer. Of couse, I want to open Deezer links directly in app, not in browser. </p>


created: 2021-04-30T21:37:21-07:00
updated: 2021-04-30T21:37:21-07:00
title: Why can a website (social platform, not FB) suddenly only be connected via private windows?
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: jenzoo747
content:
<p>Hey, until now I was able to connect to all Internet sites such as YouTube, Gmail, etc. via the Firefox start page, but recently I can only connect to a certain website (social platform, not FB) via a private window. I haven't changed a setting, it still worked the day before. </p><p>What could be the problem? </p><p>I don't have very much idea, please answer in detail and simply, thank you. </p>


created: 2021-04-30T21:25:52-07:00
updated: 2021-04-30T23:38:16-07:00
title: Why my Email account is not working in Firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1409918;
creator: sophiadavidblog
content:
<p>Hello, Hope you are doing well. I am new here. Recently, I started using Firefox for my personal blog. But I am facing some issue in my Gmail account. The account that is connected with my site is not login in Firefox. I tried again again but every time it shows "Uncertain Error". Kindly, help me to access my official account. Thanks. Regard: <a href="https://myinfo.pk/iesco-bill-online-duplicate/" rel="nofollow">iesco bill</a> </p>


created: 2021-04-30T20:59:47-07:00
updated: 2021-04-30T20:59:47-07:00
title: Want to control the order in which add-ons have access to page source
tags: linux;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: peter.j.riches
content:
<p>Hi. </p><p>Often, "HTTPS Everywhere" blocks links to sites because the real URL is embedded in another (probably tracking) URL, and <strong>that</strong> URL points to a site that doesn't support HTTPS. </p><p>I have both <em>ClearURLs</em> and "HTTPS Everywhere" installed, and I hypothesize that if "ClearURLs" could remove strip the surrounding tracking URL from the embedded real URL, most real sites would work without complaint. </p><p>Can I somehow tell Firefox to apply "ClearURLs" before "HTTPS Everywhere", so that "HTTPS Everywhere" operates on the sanitized real address? (Or am I interpreting the situation wrongly?) </p><p>Thanks for your help. </p><p>Warmly, Pete </p>


created: 2021-04-30T20:32:29-07:00
updated: 2021-04-30T20:34:11-07:00
title: last version of firefox
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409903;
creator: bron.a
content:
<p>the latest version of firefox does not work with windows 7 the software stops with the message <em>firefox does not respond</em> the solution found is to use chrome! will the software be corrected? or should we permanently abandon this software  thank's alain bron old professor of computing science </p>


created: 2021-04-30T20:11:37-07:00
updated: 2021-04-30T22:23:51-07:00
title: Unable to add bookmarks, please help!
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1409902;1409917;
creator: CCMALLMINE
content:
<p>Hi, I am asking for your help in addition to your patience as I am not a tech savvy person AT ALL.  </p><p>That being said, Firefox installed a new version of the browser last night as it has done many times over the years I have used their browser. Nothing looked different until I wanted to bookmark a website. </p><p>When I click on bookmarks, it use to have the option which said (I think) "bookmark this page" which is how I have always saved pages. That option is no longer there, it is gone. I do not make changes on this computer on my own. I do not know what I'm doing and have no one to help so if I were to mess something up, I'm in trouble. </p><p>I did read through posts before asking for help, went to the help section Firefox has. I went to the page which says Troubleshoot &amp; diagnose Firefox problems. As I went through each step, nothing changed so I reinstalled Firefox. Obviously it did not change the issue I am having.  </p><p>I am very careful when I get online; I don't click on links, pop up ads, etc. ever! Is there anyone who can help as I do not know what to do, and again, have no one I can ask or go to for help. I am attaching a screenshot which gives the info on the version of FF I have. I thank you all for your time and am keeping my fingers crossed this is a simple fix! </p>


created: 2021-04-30T19:35:16-07:00
updated: 2021-04-30T20:21:48-07:00
title: VPN Confirmation ? Just one more step to whole-device protection ?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409900;
creator: jakkywhite
content:
<p>Received email April 30.  </p><p>Has button about one more step. Goes to VPN intro page.   </p><p>Do I have VPN set up or not? Didn't see another step? </p>


created: 2021-04-30T19:24:04-07:00
updated: 2021-05-01T03:41:39-07:00
title: güncelleme sonrası silinen eklenti ayarları
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: tr
answers: 1409933;
creator: bsmacit
content:
<p>Firefox 88 'e yükseldikten sonra en çok kullandığım Speed Dial eklentisinin tüm ayarları sıfırlandı! 29.04.2021 tarihinde çalışan herşey bir gün sonra yok oldu. Söz konusu tarihteki ayarları geri getirmemin bir yolu var mıdır? Ciddi anlamda emek içeriyordu ve daha önceki FF güncellemelerinde böyle bir sorun yaşamamıştım... </p>


created: 2021-04-30T19:23:07-07:00
updated: 2021-04-30T20:12:36-07:00
title: bookmarks - backing up and restoring???
tags: mac-os;desktop;bookmarks;firefox-780;
product: firefox
topic: bookmarks
locale: en-US
answers: 1409896;1409898;
creator: danflester
content:
<p>OK, I'm having a LOT of trouble with my sync, and bookmark archiving. If I export my bookmarks as html, and import them, none are in folders anymore! As far as I can tell, asking Firefox to "restore" from a particular date does something similar. The only way I understand to back up my bookmarks, and more them to another machine in an organized way is with the Profile folder (and profile.ini file). When I share that folder and that file, everything is copied exactly, and organized properly. So that being the case, what the h are "backup", "restore", "import" and "export" useful for? </p><p>If there some writeup on EXACTLY how to manage bookmark backups in Firefox? I've never seen one. You'd like to believe that when you "restore" your bookmarks, they end up organized the way they were originally. </p>


created: 2021-04-30T18:32:45-07:00
updated: 2021-04-30T18:32:45-07:00
title: La interfaz de mi navegador está en dos idiomas simultaneamente
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: es
creator: alguien_mtn
content:
<p>Tras la mas reciente actualización los menus de mi navegador tienen tanto opciones en inglés como en español, ya traté iniciando el navegador en modo troubleshooting y no pude resolverlo. </p>


created: 2021-04-30T18:20:21-07:00
updated: 2021-05-01T04:26:54-07:00
title: remote
tags: desktop;beta;privacy-and-security_1;nightly;windows-10;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1409942;
creator: oliveiro47
content:
<p>Application Basics </p> <hr> <p>Name: Firefox Version: 90.0a1 Build ID: 20210430214504 Distribution ID: Update Channel: nightly User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:90.0) Gecko/20100101 Firefox/90.0 OS: Windows_NT 10.0 21343 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by safe mode Remote Processes: 3 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: true </p><p>Crash Reports for the Last 3 Days </p> <hr> <p>This application has not been configured to display crash reports. </p><p>Nightly Features </p> <hr> <p>Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org </p><p>Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org </p><p>Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org </p><p>Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org </p><p>Name: Web Compatibility Interventions Version: 22.0.0 ID: webcompat@mozilla.org </p><p>Name: WebCompat Reporter Version: 1.4.1 ID: webcompat-reporter@mozilla.org </p><p>Remote Features </p> <hr> <p>Remote Processes </p> <hr> <p>Type: Web Content Count: 1 / 12 </p><p>Type: Extension Count: 1 </p><p>Type: Socket Count: 1 </p><p>Add-ons </p> <hr> <p>Name: <a href="http://Amazon.com" rel="nofollow">Amazon.com</a> Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org </p><p>Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org </p><p>Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org </p><p>Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org </p><p>Name: MercadoLivre Type: extension Version: 1.0 Enabled: true ID: mercadolivre@search.mozilla.org </p><p>Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org </p><p>Name: AdBlocker for YouTube™ Type: extension Version: 0.3.3 Enabled: false ID: jid1-q4sG8pYhq8KGHs@jetpack </p><p>Name: App for Spotify™ Type: extension Version: 0.1.2 Enabled: false ID: jid1-h4Ke2h5q31uuK7@jetpack </p><p>Name: Better Netflix Type: extension Version: 1.4.10 Enabled: false ID: konstantin.mueller@km.de </p><p>Name: Clear Cache Type: extension Version: 3.2 Enabled: false ID: clearcache@michel.de.almeida </p><p>Name: Decentraleyes Type: extension Version: 2.0.15 Enabled: false ID: jid1-BoFifL9Vbdl2zQ@jetpack </p><p>Name: Facebook Container Type: extension Version: 2.1.2 Enabled: false ID: @contain-facebook </p><p>Name: Fanatical Assistant Type: extension Version: 1.9.1 Enabled: false ID: {f3f06b71-06b9-435d-a33b-9301f1619d71} </p><p>Name: Gesturefy Type: extension Version: 3.1.2 Enabled: false ID: {506e023c-7f2b-40a3-8066-bc5deb40aebe} </p><p>Name: Google Translator for Firefox Type: extension Version: 3.0.3.3 Enabled: false ID: translator@zoli.bod </p><p>Name: Honey Type: extension Version: 12.4.5 Enabled: false ID: jid1-93CWPmRbVPjRQA@jetpack </p><p>Name: Multi-touch Zoom Type: extension Version: 0.95 Enabled: false ID: {90b5a72e-cdbd-49df-8304-5b5d6ea84a0f} </p><p>Name: Search by Image Type: extension Version: 3.6.2 Enabled: false ID: {2e5ff8c8-32fe-46d0-9fc8-6b8986621f3c} </p><p>Name: To Google Translate Type: extension Version: 4.1.0 Enabled: false ID: jid1-93WyvpgvxzGATw@jetpack </p><p>Name: Web Archives Type: extension Version: 2.1.0 Enabled: false ID: {d07ccf11-c0cd-4938-a265-2a4d6ad01189} </p><p>Security Software </p> <hr> <p>Type: Microsoft Defender Antivírus </p><p>Type: </p><p>Type: Microsoft Firewall </p><p>Graphics </p> <hr> <p>Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Target Frame Rate: 60 DirectWrite: true (10.0.21343.1000) GPU #1 Active: Yes Description: Radeon RX 570 Series Vendor ID: 0x1002 Device ID: 0x67df Driver Version: 27.20.21001.7005 Driver Date: 4-1-2021 Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a Subsys ID: 50311849 RAM: 8192 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: skia CMSOutputProfile: Empty profile data Display0: 1920x1080@60Hz : Radeon RX 570 Series Display1: 1920x1080@60Hz : Radeon RX 570 Series DisplayCount: 2 HardwareStretching: both=0 window-only=0 full-screen-only=2 none=0 error=0 ScaledResolution0: source 1920x1080, target 1360x768 ScaledResolutionCount: 1 Device Reset: Trigger Device Reset ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Decision Log HW_COMPOSITING: available by default blocked by runtime: Acceleration blocked by safe-mode D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled GPU_PROCESS: available by default blocked by runtime: Safe-mode is enabled WEBRENDER: available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default unavailable by env: No hardware stretching support unavailable by runtime: No DirectComposition usage WEBRENDER_SHADER_CACHE: available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default unavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_DCOMP_PRESENT: available by default unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE: available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled OMTP: disabled by default: Disabled by default blocked by runtime: OMTP blocked by safe-mode WEBGPU: disabled by default: Disabled by default unavailable-no-webrender by runtime: WebGPU can't present without WebRender </p><p><br> </p><p><br> Media </p> <hr> <p>Audio Backend: (remote error) Max Channels: 0 Preferred Sample Rate: 44100 Roundtrip latency (standard deviation): ... Output Devices Name: Group Input Devices Name: Group Media Capabilities Enumerate database </p><p>Environment Variables </p> <hr> <p>MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\olive\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\olive\AppData\Roaming\Mozilla\Firefox\Profiles\xi9ii4ze.default-nightly\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\olive\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Firefox Nightly\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Firefox Nightly\browser\crashreporter-override.ini MOZ_SKELETON_UI_RESTARTING: 1 </p><p>Experimental Features </p> <hr> <p>about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): true Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): true Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): true Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): true CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): true Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): true Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Execution Context Selector (devtools.webconsole.input.context): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false HTTP/3 protocol (network.http.http3.enabled): true Media: AVIF (image.avif.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): true Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: inputmode (dom.forms.inputmode): true Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false Win32k Lockdown (security.sandbox.content.win32k-disable): true </p><p>Remote Experiments </p> <hr> <p>Important Modified Preferences </p> <hr> <p>accessibility.typeaheadfind: true accessibility.typeaheadfind.flashBar: 0 browser.contentblocking.category: strict browser.display.use_document_fonts: 0 browser.search.region: BR browser.search.suggest.enabled.private: true browser.sessionstore.upgradeBackup.latestBuildID: 20210430214504 browser.startup.homepage_override.buildID: 20210430214504 browser.startup.homepage_override.mstone: 90.0a1 browser.startup.page: 3 browser.tabs.crashReporting.sendReport: false browser.tabs.warnOnClose: false browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.tabToSearch.onboard.interactionsLeft: 1 browser.urlbar.tipShownCount.searchTip_onboard: 4 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true dom.ipc.processCount: 12 dom.push.userAgentID: 5f36afb41bc74eaf8dfbe78d6a1227c8 dom.security.https_only_mode: true dom.security.https_only_mode_ever_enabled: true dom.security.https_only_mode_ever_enabled_pbm: true extensions.lastAppVersion: 90.0a1 font.internaluseonly.changed: true gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 90.0a1 gfx.crash-guard.wmfvpxvideo.deviceID: 0x67df gfx.crash-guard.wmfvpxvideo.driverVersion: 27.20.21001.7005 idle.lastDailyNotification: 1619753879 media.autoplay.default: 5 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1616621518 media.gmp-gmpopenh264.version: 1.8.1.1 media.gmp-manager.buildID: 20210430092829 media.gmp-manager.lastCheck: 1619820262 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1618000175 media.gmp-widevinecdm.version: 4.10.2209.1 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.videocontrols.picture-in-picture.video-toggle.has-used: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1619311387 privacy.donottrackheader.enabled: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1619753883687 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.trackingprotection.enabled: true privacy.trackingprotection.socialtracking.enabled: true security.default_personal_cert: Select Automatically security.disable_button.openCertManager: false security.osreauthenticator.password_last_changed_hi: 754210 security.osreauthenticator.password_last_changed_lo: 1848417920 security.remote_settings.crlite_filters.checked: 1619827490 security.remote_settings.intermediates.checked: 1619827490 security.sandbox.content.tempDirSuffix: {a5e83d41-cbc6-41f2-97c4-e457329cb242} security.sandbox.content.win32k-disable: true security.sandbox.plugin.tempDirSuffix: {2c9d72a3-6d18-48b0-a8fb-76e83144f2aa} services.sync.declinedEngines: creditcards services.sync.engine.bookmarks.validation.lastTime: 1619745465 services.sync.engine.passwords.validation.lastTime: 1619745465 services.sync.engine.prefs.modified: false services.sync.lastPing: 1619830749 services.sync.lastSync: Fri Apr 30 2021 22:01:44 GMT-0300 (Brasilia Standard Time) signon.management.page.sort: last-changed storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1619311384 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found. </p><p>Important Locked Preferences </p> <hr> <p>fission.autostart.session: false </p><p>Places Database </p> <hr> <p>Accessibility </p> <hr> <p>Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator: </p><p>Library Versions </p> <hr> <p>NSPR Expected minimum version: 4.31 Beta Version in use: 4.31 Beta </p><p>NSS Expected minimum version: 3.64 Version in use: 3.64 </p><p>NSSSMIME Expected minimum version: 3.64 Version in use: 3.64 </p><p>NSSSSL Expected minimum version: 3.64 Version in use: 3.64 </p><p>NSSUTIL Expected minimum version: 3.64 Version in use: 3.64 </p><p>Sandbox </p> <hr> <p>Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 </p><p>Startup Cache </p> <hr> <p>Disk Cache Path: C:\Users\olive\AppData\Local\Mozilla\Firefox\Profiles\xi9ii4ze.default-nightly\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: false </p><p>Internationalization &amp; Localization </p> <hr> <p>Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["pt-BR","en-US"] Regional Preferences: ["pt-BR"] </p><p>Remote Debugging (Chromium Protocol) </p> <hr> <p>Accepting Connections: false URL: </p><p>Printing </p> <hr> <p>Modified print settings </p> <hr>


created: 2021-04-30T17:06:31-07:00
updated: 2021-04-30T17:32:19-07:00
title: WebGL stopped working after the Firefox 88 upgrade
tags: linux;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1409883;1409884;
creator: john588
content:
<p>Per the title, webgl suddenly stopped working a couple days ago. The error seems to be: </p><p>WebGL creation failed: * WebglAllowWindowsNativeGl:false restricts context creation on this system. </p><p>I'm on Ubuntu 21.04 (X, not wayland) with an nvidia graphics card. The "share data" below seems comprehensive, but let me know if any other info will help. </p>


created: 2021-04-30T17:00:50-07:00
updated: 2021-04-30T17:46:04-07:00
title: RBC Royal Bank issues with page
tags: windows-7;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1409886;
creator: tcv73
content:
<p>When banking with RBC Royal Bank, many links on page not working, also cannot sign out when finished.  Using Firefox with Windows 7 professional.  Pls advise if issue is due to operating system, will upgrade if necessary.  Problem is very recent, have used Firefox for many years with no trouble whatsoever. </p><p>Cheers, </p><p>Todd </p>


created: 2021-05-02T15:58:51-07:00
updated: 2021-05-02T16:13:06-07:00
title: Adding a Special character from Win+. breaks all textboxes.
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: jsic1027
content:
<p>Hi, all. I use a free, web-based animation software called Wick Editor, and occasionally I need to insert special characters into my text, to do this, I use the Windows+. shortcut to pull up the emoticon/spec char list. Whenever i click a symbol to enter it, all textboxes in the browser just stop accepting input. Key presses are still picked up, as I can interact with pages. The search bar and any textbox in general just don't respond, though this is fixed with a browser restart. I've tried using characters such as the TM symbol and accent letters, yet all of them freeze text boxes. </p><p>Thanks! -Jumbleton </p>


created: 2021-05-02T15:28:30-07:00
updated: 2021-05-02T15:54:40-07:00
title: CAN I Copy profile to laptop
tags: desktop;download-and-install_1;windows-10;firefox-680;
product: firefox
topic: download-and-install
locale: en-US
answers: 1410267;1410274;1410281;
creator: glenoaksgardens
content:
<p>I'm buying a new win 10 laptop soon. Is it possible to copy the the settings from a virtual  windows 10 64 bit I just set up. It is easy to export  the bookmarks as html but could i set up the desktop/add ons etc. I have used classic shell and winaero tweak to make it look like win 7. I don't like 10 and would be buying 7 if i could. </p><p>Could i copy the profile onto the laptop. I think the laptop is 64 bit, would it matter if it wasn't </p><p>This PC is win 7 64 bit  desktop and i know the firefox 77.01 is out of date. I don't like the changes </p>


created: 2021-05-02T14:16:55-07:00
updated: 2021-05-02T15:46:32-07:00
title: I want to further increase the maximum reading speed in reader view mode
tags: desktop;customize;windows-81;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410261;1410276;
creator: lsdoll02
content:
<p>As shown in the attached image, I manually change max = "100" to max = "300" every time to increase the maximum reading speed in reader view mode. Is there a way to fix this to max = "300"? </p>


created: 2021-05-02T14:06:51-07:00
updated: 2021-05-02T14:17:36-07:00
title: fire fox will not function
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1410252;
creator: andrew010920
content:
<p>one day firefox stopped functioning so I uninstalled, restarted, and reinstalled. It still did not work and i get a popup saying VCRUMTIME140_1.dll was not installed and to try reinstalling it but that doesn't work. </p><p>By "stopped functioning" I mean it shows a grey screen (darkmode) and use the search bar, hit enter and noting changes </p>


created: 2021-05-02T13:54:18-07:00
updated: 2021-05-02T13:54:18-07:00
title: Pestaña inferior se abre automaticamente, al pulsar cualquier tecla y en cualquier página.
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: es
creator: juanmamtm
content:
<p>Hola, buenas noches. Llevo tiempo con un problema que no soy capaz de resolver y es que en cualquier pestaña abierta, si pulso cualquier tecla en el telado, me aparece automaticamente una pestaña en la parte inferior de la pantalla y debo esperar un par de segundos hasta que desaparezca para poder escribir, pero vuelve a salir otra vez y así indefinidamente. Decir que por ejemplo en foros cuando escribo no me aparece y puedo escribir perfectamente. A la derecha del recuadro que aparece en esa pestaña en la parte izquierda y fuera de este aparece en la primera pulsación: "12 de 320" aciertos, lo pongo entre comillas porque esos números varian cada vez y en cada pestaña y cuando pulso mas de 1 tecla el recuadro de texto se vuelve rojo. Pensaba que era un virus, pero he compraobado el HD y parece correcto. Lo curioso es que desinstalé Firefox y al volverlo a instalar y antes de iniciar mi usuario no salía, pero al loguearme, me volvió a aparecer este castigo. A ver si por favor pudierais ayudarme, ya que envié un correo a Firefox y todavía no me han contestado. Saludos y gracias. </p>


created: 2021-05-02T13:51:35-07:00
updated: 2021-05-02T14:40:05-07:00
title: some add ons not working in instagram
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410253;1410257;
creator: mdm54
content:
<p>as of  two days ago   I was able to use  some of the  video  and stories down loader for  Instagram  videos stories that  i could sen to my desktop but now  i can not get them to work for instance  here is one of them   Media Helper by Mitta  does not  work . when  i click on  something in Instagram story post whatever in the download arrow  in the   menu bar it gives a round brownisH YELLOW DOT NEXT TO THE ARROW and says failed and  noting shows up on the desktop. Here is another add on that does not work but used to IG  down  for Instagram neither  work but as of the  end of  April they did . Not sure if it  is Instagram which  i have seen has problems  but  why  now do they not  work. I am using Instagram on windows 10 pc with   firefox as default browser. I have  disable and removed some  add ons reinstalled  firefox and still does not  work.  is there something I am doing wrong  or is it the  addion themselves or  instagram. works in  Chrome and edge not firefox  I need help </p>


created: 2021-05-02T13:40:37-07:00
updated: 2021-05-02T15:40:18-07:00
title: mit firefox auf microsoft konto zugreifen
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410270;
creator: hg8
content:
<p>ich kann mit firefox nicht auf mein microsoft konto zugreifen. Die MS-Seite wird als unsicher eingestuft (was ich nicht verstehe) und wenn ich trotzdem weitergehe, kommt einfach eine leere Browser-Seite. Mit MS Edge funktioniert es, ich nutze aber viel lieber firefox... kann jemand helfen? </p>


created: 2021-05-02T13:28:33-07:00
updated: 2021-05-02T14:05:17-07:00
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410248;
creator: askvonalda
title:
This is for Mac. Yahoo has hijacked my computer and become my default search engine instead Google. Google is checked under preferences and always has been. (Note Yahoo is not listed as an option to uncheck!)

content:
<p>Please tell me how I can fix this issue - I am on a MAC. Firefox just started defaulting to Yahoo as my search engine even though GOOGLE is checked as my default in Firefox preferences!  How can I fix this?  My virus checker has not found any threats/malware. </p>


created: 2021-05-02T13:10:37-07:00
updated: 2021-05-02T14:11:16-07:00
title: Amazon Prime Video - HD not available
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410249;
creator: groovyfranky
content:
<p>When i try to watch a Movie it shows these errors below, in Edge it works fine, i think it's only in Firefox. </p>


created: 2021-05-02T12:47:35-07:00
updated: 2021-05-02T16:45:13-07:00
title: Widevine will not install on FireFox
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1410278;1410286;
creator: iggy67
content:
<p>I have an issue where I can not listen to Spotify because Widevine Content Decryption Module provided by Google Inc. will not install in Firefox. I visited other threads in this form hoping  to find a fix for this issue to no avail. I even Googled it and tried the info from the results still nothing. I have not able to use Spotify for 2 months. Either Mozilla gets on the band wagon and fix this issue with Widevine or dump Widevine and use  a different plugin for DRM content. This is very ridiculous. </p>


created: 2021-05-02T12:30:28-07:00
updated: 2021-05-02T15:43:14-07:00
title: How do I use the browser - seems not to do anything when I click on the icon?
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1410273;
creator: jdwins
content:
<p>When I click onto the Mozilla  icon, nothing happens  -  I used to be able to select  things to browse.  It hasn't been  that  way  for  a while.  Why  should I not think that Mozilla  is  useless and irrelevant? </p>


created: 2021-05-02T12:20:53-07:00
updated: 2021-05-02T14:32:16-07:00
title: [URGENT] Two-Factor issue and too long recovery key
tags: linux;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410256;
creator: mcgiwer1
content:
<p>I have a following issue: I remember my account's password, but I had lost a two-factor auth code due a hardware crash and can't thereof login. I attempted to use a recovery code, but it's much longer then 10 characters (it has the length of 32 characters with does not work after entering into the code field). How can I access my account in this case? </p><p>I currently use Firefox 87 </p>


created: 2021-05-02T12:07:53-07:00
updated: 2021-05-02T12:52:34-07:00
title: Can't access any google site on Firefox
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410223;1410238;
creator: lnicofideo
content:
<p>When I try to access google, youtube or gmail, I get an error saying "<a href="http://www.google.com" rel="nofollow">www.google.com</a> has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.". It only happens when I'm using Firefox. I tried deleting the cookies and even reinstalling, but nothing works. Please help. I miss youtube. </p>


created: 2021-05-02T12:00:45-07:00
updated: 2021-05-02T15:47:34-07:00
title: YouTube Livestreams in 1440p+
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1410277;
creator: staubigerkaktus
content:
<p>Hey! </p><p>So I want to watch livestreams on YouTube (Overwatch League to be more precise). The problem is, that the stream starts to lag really hard when I watch it on 1080p or higher. I don't have that problem with videos, just with livestreams and my PC is not bad, my CPU, RAM or GPU are not even close to their limit as far as I can tell. Still, it doesn't work in Firefox but it does in Microsoft Edge. I definitely prefer Firefox over Edge but right now I have to use Edge to watch streams in HD+. I already came across a solution from 2019 where it said I need to install an addon, which would fix the problem but limits the quality to 1080p (<a href="https://support.mozilla.org/de/questions/1245735" rel="nofollow">https://support.mozilla.org/de/questions/1245735</a>). However I thought maybe two years later there is a solution that allows me to watch streams in 2K and I mean Edge makes it possible too so I figured I'd just ask. </p><p>Thanks for your time Noah </p>


created: 2021-05-02T11:45:44-07:00
updated: 2021-05-02T14:45:58-07:00
title: Fonts too bold on certain sites
tags: linux;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410259;
creator: maximorainwater9
content:
<p><strong>Introduction</strong> So I learned the hard way to never run sudo apt remove python3 on an ubuntu system. I'm running Linuxlite (Ubuntu 20.04.2 LTS) on a dell desktop (unsure of the model). </p><p><strong>The Problem</strong> After looking at some guides and upgrading the operating system, I managed to get most of the fonts to display correctly. Sites with certain kinds of text still appear to be "too bold" (see images).  </p><p>""What I've tried"" The command actually removed Mozilla, so I had to reinstall it. Updating it also didn't fix the problem. I have messed around with the font settings and nothing changed. It seems that only Mozilla is doing this because the Brave browser displays the fonts correctly. Other than that, I haven't really done all that much. Also the font as I write this is normal. </p><p>Thanks for your consideration! </p>


created: 2021-05-02T11:43:00-07:00
updated: 2021-05-02T15:25:46-07:00
title: Obnovení zálohy pomocí Mozbackupu.
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: cs
answers: 1410265;
creator: siva6x6
content:
<p>Před novou instalací Windows 10 jsem zazálohoval záložky Firefoxu pomocí Mozbackupu. Po přeinstalaci PC a nainstalování poslední verze Firefoxu nelze obnovit záložky pomocí Mozbackupu. Zálohový soubor je .pcv, existuje jiná možnost obnovy zálohy? Děkuji. </p>


created: 2021-05-02T11:36:43-07:00
updated: 2021-05-02T11:36:43-07:00
title: Senhas perdidas
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: pt-BR
creator: ccefetpb
content:
<p>Eu mantinha todas as minhas senhas no meu Firefox. Formatei e computador, porém me esqueci da senha da conta firefox e solicitei para resetar a senha. Entretanto, todas as senhas salvas sumiram. O que faço? </p>


created: 2021-05-02T11:24:34-07:00
updated: 2021-05-02T12:01:37-07:00
title: Firefox will not remember my passwords no matter how many times I tell it to save them.
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410200;1410211;
creator: tdbartlett23
content:
<p>Firefox has not been saving my passwords and every time I open it, it opens 2 tabs welcoming me to Firefox. This has been happening for about 2 months. I'll save something and then the next time I open the browser, it acts like it's the first time. I do have an "Old Firefox Data" folder but when I go to the profile section it shows a million profiles and I'm not sure how to sync my old stuff and have Firefox actually remember it. </p>


created: 2021-05-02T11:15:57-07:00
updated: 2021-05-02T11:19:58-07:00
title: My laptop browser synced from my phone & history and some bookmarks are gone
tags: desktop;sync;windows-81;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: digifried
content:
<p>I closed my laptop and left it on standby last night (May 1). I woke up this morning to find it needed to be booted up. Fine. I did this and noticed that I could not restore my session from last night. I have Tab Session Manager installed but the regular Firefox session restore wasn't doing it either.  I restored the session but the tabs were wrong. I checked. There is no May 1 record, only April 29th. So I'm missing tabs that I left open on purpose and need to get back to. I checked history to reopen my needed tabs but history was also overwritten.  </p><p>I realized that the history I saw was from my phone. (iOS 14.5, iPhone 7)  I did <em>not </em>tell my phone to sync Firefox. </p><p>I added some important bookmarks recently and also need to have access to my browser history on my laptop, as I don't use my phone for more than casual browsing, bringing up recipes while I cook, small things. All my important stuff is done on my laptop.  </p><p>I tried searching and found something about adjusting Folder Options and looking for index.dat but that was unsuccessful. I thought maybe rebooting the PC might help, but no luck. </p><p>I already turned off history sync on my laptop browser and history/bookmark/tabs sync on my phone under sync settings.  </p><p>Is there some way to get my browser on laptop to where it was yesterday? </p>


created: 2021-05-02T11:11:53-07:00
updated: 2021-05-02T12:23:44-07:00
title: Mail id linked to firefox account got hacked. What to do?
tags: desktop;sync;escalate;windows-10;verificationemail;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1410195;1410226;
creator: oatechtirur.keralapost
content:
<p>Mail id linked to firefox account got hacked. What to do? Now i am unable to login to firefox account as it needs code sent to e-mail. Please help. </p>


created: 2021-05-02T10:58:14-07:00
updated: 2021-05-02T11:57:19-07:00
title: Firefox Extension
tags: desktop;tips;
product: firefox
topic: tips
locale: en-US
answers: 1410209;
creator: Azeempak.co.pk
content:
<p>Hi Respected Support team, I am searching an Firefox Add-Ons that functionality must be as "When I Search on Google then it shows me first top 10 results but upon dragging the scroll bar down it increase the search results  upto 20, and so On" Like same Extension is available on chrome Extension Store, or is there any way to use chrome extensions? </p>


created: 2021-05-02T10:57:41-07:00
updated: 2021-05-02T15:56:41-07:00
title: bookmarks / history not functional (unknown cause)
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410210;1410241;1410282;
creator: adam-evanovich
content:
<p>I must have done something wrong here, although I don't think so.  this is a follow up, i think, to my other long discussion here: </p><p><a href="https://support.mozilla.org/en-US/questions/1334596" rel="nofollow">https://support.mozilla.org/en-US/questions/1334596</a> </p><p>I followed almost everything here:  <a href="https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional" rel="nofollow">https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional</a> </p><p>restarting everything did not work.  but I do a lot of restoring config files (sqllite, json, etc...) by copying and pasting in the win explorer system.  is that possibly the cause of this?  I even re-installed FF, but the corporate peoples' attempt at massive control of the world is getting in the way I think.  I know how to re-create the sqlLite files, which I will do now.  but my question really is:  could I have done something wrong by messing around with these files?  I really didn't do much.  images attached show more.  thanks. </p><p>Adam </p>


created: 2021-05-02T10:16:37-07:00
updated: 2021-05-02T10:16:37-07:00
title: Cant use SlingTV through Firefox
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: sjcollins24
content:
<p>Saturday I tried to login to my SlingTV account using Firefox. I got the SlingTV site but when I tried to login, after a minute or so, the SlingTV site dropped out of my browser? I saw about: blank in the address bar. I thought it was because we using SlingTV through our Roku device. Today I tried again. Same thing happened. I tried going to the SlingTV site again using MS EDGE, a different browser. It worked. I was able to login to my SlingTV Account. </p>


created: 2021-05-02T10:06:50-07:00
updated: 2021-05-02T16:17:03-07:00
title: Lock up going to https site
tags: mac-os;desktop;privacy-and-security_1;firefox-870;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410227;1410285;
creator: mace2
content:
<p>When I go to <a href="http://maps.google.com" rel="nofollow">maps.google.com</a> the screen pauses and does not go to the site until I refresh or reselect the bookmark. The about:networking shows <a href="http://maps.google.com" rel="nofollow">maps.google.com</a> as port 80. The site is https and I am using D.O.H. so I would not expect to see any port 80 value for <a href="http://maps.google.com" rel="nofollow">maps.google.com</a>. </p><p>Is this a known bug? </p>


created: 2021-05-02T09:44:10-07:00
updated: 2021-05-02T12:28:15-07:00
title: Restore ability in Firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1410188;1410230;
creator: alaingb
content:
<p>Hello </p><p>I love Firefox but for the past couple of days, the Restore button has disappeared and ALL my saved tabs are gone. Ehy?  </p><p>I takes me forever to reestablish my (many) tabs by memory and past articles I had saved to read later.  </p><p>Can you PLEASE restore the Restore ability? It saves me tons of time.  </p><p>Thank you </p><p>Alain </p>


created: 2021-05-02T09:01:46-07:00
updated: 2021-05-02T09:46:46-07:00
title: Firefox already on use .. but I can’t open it
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410178;1410180;
creator: nohorizons
content:
<p>Hi, since yesterday, every time I try to open Firefox browser, it says that is already open and to close it first. I did that many times, also by “ end task” in task manager... I re started the computer ... I also tried to run Mozilla as admin but nothing. I can’t use it anymore. Is it possible is a malware ? There is any “ normal “ way to fix it as a regolar user like me not a guy who does really know well how to tasks and do things with a computer ? Thanks a lot !! </p>


created: 2021-05-02T08:18:40-07:00
updated: 2021-05-02T11:36:09-07:00
title: How to downgrade Firefox only theme?
tags: desktop;download-and-install_1;windows-10;firefox-780;
product: firefox
topic: download-and-install
locale: en-US
answers: 1410153;1410199;
creator: DarkDuino
content:
<p>I prefer old theme of Firefox, with smaller buttons, comfortable navigation, but I'm sure, that you have users who likes new theme with large buttons and new "tab style". So... How can I downgrade only theme of Firefox? Cuz it is reallllyyyyyy not comfortable these large buttons and not minimalistic style. I prefer simple style, not easy (: </p>


created: 2021-05-02T07:20:17-07:00
updated: 2021-05-02T11:14:39-07:00
title: The ability to "Save As" when downloading from a web page
tags: desktop;download-and-install_1;windows-10;feature-request;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1410148;1410155;1410171;1410176;1410183;1410196;
creator: nee1
content:
<p>I really miss the ability to have a "Save As" choice when i download pdf's or pictures from the web I'm always on the latest version of Firefox but only gets 'Open', Open with' and 'Save'... </p><p>Often the downloaded files gets lost in the wrong folder or hide itself with a crazy name that 'the web page' has given it. </p><p>AS both Google Chrome and Windows Edge offers that possibility and has for long, please include that feature in the next update...?? </p><p>Thank You </p><p>Niels </p>


created: 2021-05-02T06:59:57-07:00
updated: 2021-05-02T06:59:57-07:00
title: Have to click twice on tabs, and menu
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: sejsbo
content:
<p>Hi, I have a ubuntu 20.04 machine, that I just installed.  The installation came with firefox on it, no extensions. </p><p>When I open my browser, it's normal to start with, but then after a little bit, I need to click tabs twice for me to go to the page. It then sometimes go away for a few minutes, and then comes back. </p><p>Sometimes, it's just my mouse that triggers this behavior, but other times, it is both mouse and touchpad. This is not a problem that occurs when using other browsers or programs on my computer. </p><p>If I start firefox in safe mode, it's back to normal for a few minutes, but then the issue starts again. </p><p>Also, if I click "settings" in the top right, it quickly appears and disappears, making it really hard to access the settings </p>


created: 2021-05-02T06:12:53-07:00
updated: 2021-05-02T09:01:32-07:00
title: Why does firefox get worse with every update? Bookmarks only visible in new tab, by default.
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1410141;1410157;
creator: rbx775
content:
<p>As said: Bookmarks only visible in new tab, by default. </p><p>Why are all those anti-usability features made so regularly, after every update? Why does Mozilla has a thing for bad design choices in general? </p><p>Is there a specific reason for this? Just horrible designers, or bad intend? </p><p>Fix for this particular problem: Menu bar =&gt; Customize =&gt; at the bottom switch 'toolbar' to 'bookmarks' =&gt; always show. </p>


created: 2021-05-02T06:05:33-07:00
updated: 2021-05-02T09:04:53-07:00
title: cannot search
tags: desktop;websites;windows-81;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1410159;
creator: wls3
content:
<p>This is what I get when i try to do a search:  </p><p><a href="https://secure.web-start-page.com/?partner=acer&amp;src=omnibox&amp;brw=ff&amp;q=bbc+news" rel="nofollow">https://secure.web-start-page.com/?partner=acer&amp;src=omnibox&amp;brw=ff&amp;q=bbc+news</a> </p><p>It has been happening for abot 4-5 days now. Have never had any problems in the past. </p>


created: 2021-05-02T04:47:40-07:00
updated: 2021-05-02T12:49:00-07:00
title: Bookmarks toolbar organization
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1410142;1410149;1410154;1410201;1410233;1410237;
creator: steenth
content:
<p>I have used the bookmarks toolbar (windows pc) for years.  Recently, when I open the browser my bookmarks revert to an alphabetical order.  For example, I have the Wall Street Journal (WSJ) as my first bookmark but now it is buried at very end.  How do I save the customized order of the bookmarks? </p>


created: 2021-05-02T04:42:03-07:00
updated: 2021-05-02T04:42:03-07:00
title: How to customize picture-in-picture default size of the video?
tags: linux;desktop;customize;firefox-870;
product: firefox
topic: customize
locale: en-US
creator: michaldybczak
content:
<p>When picture-in-picture is invoked, it opens video small window. In the past it was a super tiny window, then after some updates it increased in size, then it went small again. The proportions of the window are also useless for most YT vids. </p><p>Basically, every time I use picture-in-picture I have to resize it. This is tirin. Is there a way to customize the start size of it like: </p><p>- set start size ...x... - remember the last size - auto-size based on the video proportions, set to 1/4 or 1/5 or 1/3, etc. </p><p>and so on. </p><p>Currently this picture in picture is more annoying then helpful because it require constant manipulation of the picture size. Annoying as hell. </p>


created: 2021-05-02T04:34:13-07:00
updated: 2021-05-02T15:53:17-07:00
title: Unable to restore a password from Firefox browser
tags: desktop;privacy-and-security_1;windows-81;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410143;1410158;1410170;1410246;1410250;1410258;1410260;1410262;1410272;1410280;
creator: nrdmc
content:
<p>Hi everyone, </p><p>I do need help on the following issue: I'm logged in my mailbox with Firefox browser. The password is saved and available in the browser settings. BUT. If I try to enter it and log in from another device, the mail service says the password is wrong. I can't understand how it is possible. The browser should use one of the saved passwords for the authorization, right? Why doesn't it work outside this very browser?  </p><p>MAYBE one day I changed the password in the mail service, logged in, BUT didn't refresh it in the browser settings? May the browser use some cookies, service files or something like that for authorization despite unactual password saved? If yes, then how is it possible to extract the true password out of those files? </p><p>I turned to the mail service support, but they can't help me, because I didn't enter my real name, phone number or something during registration that could help to check my identity. So the only opportunity to save my mail is to use the browser files somehow. I'm going to reinstall Windows and I will loose access to my mail forever in this case that would be very very bad.. ((( Please, help! </p>


created: 2021-05-02T04:25:08-07:00
updated: 2021-05-02T08:57:59-07:00
title: server software error message
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410144;1410156;
creator: howe1
content:
<p>Hey, folks, Can anyone tell me what the server software image in the attached screenshot is telling me?  I don't know whether it's a scam or a legitimate message. Bob from Maine </p>


created: 2021-05-02T03:59:49-07:00
updated: 2021-05-02T09:36:54-07:00
title: Firefox is automatically downgrading from 88 to 87
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1410173;
creator: anthonychrabieh
content:
<p>I updated my Firefox to version 88 as soon as it came out. Continued working and browsing as usual. </p><p>3 days in, browser won't connect &gt; close and restart &gt; error Firefox still running in background &gt; wait for processes to close &gt; re-open Firefox &gt; "You've launched an older version of Firefox - please create a new profile / Exit" </p><p>Follow the instructions, setup my profile from scratch again, login to all my accounts and proceed to get back to work. Few hours later - Firefox notifies me a newer version is released and i need to update my browser. </p><p>Not too long after, Firefox is downgraded to 87 by itself and I repeat the same process over and over again. </p><p>I tried: </p> <ul><li> Full uninstall / clean re-install </li><li> Deleting all profiles and all Mozilla folders and reinstalling </li><li> Some fix that's supposed to allow me to use my ver.88 profile on ver.87 </li></ul> <p>Something is making Firefox downgrade to 87 by itself - This happens while I am browsing/using Firefox and causes all connections to drop and the browser to Crash soon after. </p><p>Any thoughts? </p>


created: 2021-05-02T03:37:23-07:00
updated: 2021-05-02T12:26:00-07:00
title: Not opening downloaded files
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410191;1410204;1410212;1410214;1410228;
creator: cvhorie
content:
<p>When marking student scripts, I download and open a large number of files in a day. So I want it to be easy. But Firefox does not deliver what it promises. I want to click on the file link on the teaching website and the file to open automatically.  But everytime I have to navigate to click in a dialog box in order to open the file. Is there any way to get Firefox to do what is says "Do this automaticall..."? </p><p>As far as I can see, these are bog standard .pdf, .docx and .doc files. </p>


created: 2021-05-02T02:38:21-07:00
updated: 2021-05-02T15:51:26-07:00
title: Missing Choices
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410279;
creator: wayvrn
content:
<p>Hi, why has 'view image' and 'view video' been removed from the context menu in the latest Firefox versions? Thanks. </p>


created: 2021-05-02T01:59:09-07:00
updated: 2021-05-02T01:59:09-07:00
title: Too much disk access by inactive Firefox... with FR 88.0 64b and Win 7 SP1
tags: windows-7;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: domino59b
content:
<p>Hello,  First:  Sorry about my English, I use an automatic translator </p><p>I need your help ! </p><p>I recently installed an SSD on my PC and I see that two of the processes of Firefox makes thousands of accesses (1 proc has max Read and 1 proc has max Write on Taskmgr !) on this disk in a few minutes. </p><p>With Procmon, I got the list of these accesses becoming annoying with an SSD :  these are mostly accesses on the "customDestinations-md" and on the installation directory of Firefox (moreover under x86 while I am in 64b) "C:\Program Files (x86)\Mozilla Firefox". Even without ongoing browse. </p><p>Why are they doing this and are they really mandatory ? </p><p>I specify that I do not have a virus or malware in activity and that the option to store "recently opened programs in the Start menu" is unchecked. </p><p>How can I stop this mess other than by changing from Firefox to another browser ??? Please help ! Regards Dom </p>


created: 2021-05-02T00:44:14-07:00
updated: 2021-05-02T00:44:14-07:00
title: How do you remove "add to youtube" from searchbar on FF-88?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: james.wilkinson
content:
<p>When on YouTube, the searchbar annoyingly changes. There doesn't seem to be a setting to stop this behaviour. </p><p>I am not logged into YouTube, I don't even have an account on this browser. Youtube is not listed in the search engines. There are no YouTube search add-ons or suchlike installed. </p><p>I don't want websites to be in control of my UI. How do I stop this unwanted behaviour? </p>


created: 2021-05-02T00:33:32-07:00
updated: 2021-05-02T00:33:32-07:00
title: Inadequate icon on macOS 11 Big Sur (and future)
tags: mac-os;desktop;tips;firefox-880;
product: firefox
topic: tips
locale: en-US
creator: Kikko90
content:
<p><strong>I would suggest adapting the Firefox icon to the new Big Sur design.</strong> Unfortunately, among the most common applications, Firefox is the only one that has still kept the old design (which makes Firefox seem like something out of date and not very obsolete in appearance, while in reality it is a concentrate of care and progress). </p><p>The user observes the evolution of an app from the thick icon design, so I can't explain how Firefox can still own its design (which unfortunately doesn't align with the dock). On iOS / iPadOS you have the appropriate icon, why not transfer it directly to macOS Big Sur at this point (thus unifying the interface itself)? </p><p>Nothing to say about the rest, you are fabulous and the best (I just suggest a hint of transparency in the panel bar). </p><p>With regard </p>


created: 2021-05-01T23:23:07-07:00
updated: 2021-05-01T23:23:07-07:00
title: writing AOL emails
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: varionj
content:
<p>After I installed VPN and updated Firefox browser, writing text on AOL email replys is extremely slow. What is happening? Thanks </p>


created: 2021-05-01T22:48:58-07:00
updated: 2021-05-01T22:51:16-07:00
title: How to remove fixed items from bookmarks menu
tags: desktop;bookmarks;
product: firefox
topic: bookmarks
locale: en-US
answers: 1410107;
creator: james.wilkinson
content:
<p>The following css used to work to remove items from Bookmarks menu: </p> <ol><li>bookmarksToolbarSeparator,#bookmarksMenuItemsSeparator{display: none !important;} </li><li>bookmarksToolbarSeparator,#organizeBookmarksSeparator{display: none !important;} </li><li>bookmarksToolbarSeparator,#menu_bookmarkAllTabs{display: none !important;} </li><li>bookmarksToolbarSeparator,#bookmarksShowAll{display: none !important;} </li></ol> <p>It no longer works in FF88. How to fix? </p><p>N.B. There wasn't a way to hide "other bookmarks" from the bookmarks MENU (This has nothing to do with the unrelated TOOLBAR issue, and the settings for that do not affect the menu) </p>


created: 2021-05-01T22:25:00-07:00
updated: 2021-05-01T22:25:00-07:00
title: 3 Dots Not Present in the Address Bar In the Firefox Nightly. How to Enable it?
tags: desktop;customize;windows-10;
product: firefox
topic: customize
locale: en-US
creator: shreyasjha24
content:
<p>In the Firefox Nightly There is absence of <strong>Three Dots</strong> in the <strong>Address Bar</strong>. Anyone Knows how to <strong>enable it</strong>. </p>


created: 2021-05-01T20:56:22-07:00
updated: 2021-05-01T22:08:56-07:00
title: Firefox webpage issue
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410099;
creator: da4658
content:
<p>When I use the following website, <a href="https://www.supercheapauto.com.au/" rel="nofollow">https://www.supercheapauto.com.au/</a> , some of the features do not work with Firefox. </p><p>For example, if you move the cursor to the Brands heading, it shows a drop down list, but if you move the cursor towards the list in any direction, the list disappears (I have attached a screenshot showing the drop down list). The same problem also occurs when you put the cursor onto the On Sale and Services headings as they also display a drop down list. </p><p>I have tried running Firefox in Safe Mode (Troubleshoot Mode) but they still don't work. </p><p>I have also tried using Chrome and Edge and these functions work okay so any ideas what I need to do to the Firefox settings/options to get these functions to work? </p><p>Thanks. </p>


created: 2021-05-01T20:23:31-07:00
updated: 2021-05-01T21:19:55-07:00
title: Widevine Content Decryption Module 4.10.2209.1
tags: desktop;other;mac-os-x-109;firefox-780;
product: firefox
topic: other
locale: en-US
answers: 1410096;1410098;
creator: shepherds_pie
content:
<p>To all Firefox gurus: </p><p>RE: Widevine Content Decryption Module 4.10.2209.1 </p><p>Have Firefox 78.10.0esr (64-bit) with PLug-in Widevine Content Decryption Module 4.10.2209.1 </p><p>Have (Late-2012) Mac Mini with Mac OSX 10.9.5 (A MUST HAVE, due to it being the last version that is compatible with Nikon and other software no longer supported) </p><p>So, upgrading Mac Operating System is not an option. </p><p>And, upgrading Firefox does not seem to be an option, because 78.10.0esr is the last compatible version with the Mac 10.9.5 operating system. </p><p>The issue I am having is when I go to read the online edition of the newspaper. a long thin yellow bar appears at the top of the screen with "The Widevine Cdm has crashed. (Learn More)" and further down on the page it shows, "Video Player Error   Sorry, there has been a technical error with this video stream." with an error code that relates to "Digital Rights Management" . . . It is checked in Preferences &gt; General. </p><p>So, not sure what the problem is. </p><p>This has occurred within the past two weeks ONLY. </p><p>Any help or advice would be appreciated. </p><p>Thank you, in advance. </p>


created: 2021-05-01T20:15:13-07:00
updated: 2021-05-01T20:15:13-07:00
title: Captura de pantalla
tags: windows-7;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: es
creator: kuguarg2
content:
<p>Saludos a la comunidad. </p><p>Quisiera saber si a alguien le pasó esto y ha podido resolverlo: desapareció la opción de 'Capturar pantalla'. Ya busqué información, revisé y edité el archivo about:config -aunque estaba en su ajuste correcto- y sigue sin aparecer. Es una función muy práctica que uso con frecuencia. Cualquier ayuda es bien agradecida. </p><p>(Adjunto imagen) </p>


created: 2021-05-01T19:37:03-07:00
updated: 2021-05-01T19:37:03-07:00
tags: windows-7;desktop;tips;firefox-880;
product: firefox
topic: tips
locale: en-US
creator: PH8978
title:
Is there a way to backup 'Cookies and Site Data' so if a refresh is needed, all permissions aren't lost

content:
<p>Under about:preferences#privacy there is a section 'Cookies and Site Data'. I have my settings set to CUSTOM and block all cookies. I then have managed my exceptions. I did a refresh resently, all that was lost. The best I can do currently is to have wordpad  open and manually type each line out in my exceptions and then if needed in the future, I could copy and paste. There might be a better way that I do not know. I do know by default, the 'Managed Exceptions' under 'Cookies and Site Data' does not save if 'Refreshed'.  Please address a better process and not my choice on blocking all cookies, thank you. </p>


created: 2021-05-01T17:37:00-07:00
updated: 2021-05-01T18:51:22-07:00
title: VPN issue
tags: mac-os;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1410072;1410077;
creator: johnbackman
content:
<p>Since I installed Firefox VPN when I search in Firefox or Google, response generally is in a foreign language. How do I turn Firefox VPN off? </p>


created: 2021-05-01T17:09:15-07:00
updated: 2021-05-01T17:12:59-07:00
title: Adobe Flash Player alternative/replacement for windows firefox
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1410068;
creator: mohammadxr8808
content:
<p>I like playing flash games on windows firefox but adobe flash player no longer works, Does anyone know any flash player alternative/replacement for windows firefox? </p>


created: 2021-05-03T15:37:31-07:00
updated: 2021-05-03T15:52:41-07:00
title: Mile Wide Back tweak
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: noel_envoide
content:
<p>Is anyone out there familiar with the "Mile Wide Back" addon? It allow you to go to the previous web site page or the next page with a left/right mouse click on the left page border.  I'm hoping someone who knows it's history will have a workaround for a problem it has.  Apparently, the developer is no longer available. </p><p><a href="https://addons.mozilla.org/en-US/firefox/addon/milewideback-webext/?utm_content=addons-manager-reviews-link&amp;utm_medium=firefox-browser&amp;utm_source=firefox-browser" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/milewideback-webext/?utm_content=addons-manager-reviews-link&amp;utm_medium=firefox-browser&amp;utm_source=firefox-browser</a> </p><p>I've been using it for years.  It was modified for quantum, but there is a problem.  One of it's functions is to scroll thru tabs with a mouse wheel turn.  I wouldn't want that feature even if it did work right, but it's broken.   </p><p>One lone click of the mouse wheel on the left page border and it scrolls thru 6 tabs.  Two clicks, 12+ tabs, etc.  There's no option to disable that feature. </p><p>However, in it's pre-quantum version, there were about:config commands that could modify it's behavior. </p><p>I have another handy app, Volume2.  You can set it up to change volume with a mouse wheel turn while touching the left border of any window.  Up until recently, this feature superseded the Mile Wide Back function, but lately it stopped helping.   </p><p>Since neither the apps have changed in over a year, I believe the change in behavior is due to Firefox 88,which was released around the same time this started happening. </p>


created: 2021-05-03T14:46:20-07:00
updated: 2021-05-03T14:46:20-07:00
title: Unable to navigate to website
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: pinnickfan
content:
<p>Running latest Firefox on latest MacOS. I cannot navigate to one specific website. The site is myfreecams. It will not even attempt to load the page if I type in the address or click a link. Nothing happens at all. Any resolution for this? </p>


created: 2021-05-03T13:56:23-07:00
updated: 2021-05-03T16:23:48-07:00
title: Texts overlaps on websites!
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410466;1410482;1410487;1410488;
creator: empleat
content:
<p>Hello, </p><p>I had this problem mostly on 1 site across multiple Windows installs. But now it happens on multiple sites. Text overlap each other. I Am using Windows 10 Pro 20H2, Firefox Last stable with only UBlock addon. </p><p><strong> I tried:</strong> even troubleshoot mode didn't help! </p><p>- changing/flushing dns didn't help (heard dns could cause that)  </p><p>Any idea why is this happening. It doesn't look like site issue, since recently it happened multiple times! </p>


created: 2021-05-03T13:55:46-07:00
updated: 2021-05-03T13:55:46-07:00
title: Falha na exibição de imagens
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: pt-BR
creator: FreddOliveiras
content:
<p>Prezados, </p><p>estou com um problema na exibição de alguns elementos das páginas no Firefox. É como se a imagem estivesse soltando a tinta. Observem a imagem em anexo da página de login do Banco do Brasil (<a href="https://www2.bancobrasil.com.br/aapf/login.html?1620074606036#/acesso-aapf-agencia-conta" rel="nofollow">https://www2.bancobrasil.com.br/aapf/login.html?1620074606036#/acesso-aapf-agencia-conta</a>). No Firefox, o fundo azul da pequena barra aparece com umas falhas, serrilhados na imagem, já no Chrome, não. A imagem correta é como mostrado no Chrome.  Fiz várias pesquisas por vários dias e até agora nada faz menção a problemas parecidos no firefox. </p><p>Agradeço antecipadamente, </p><p>Frederico </p><p>Firefox 88.0 (64-bits) Sistema operacional: Kubuntu 20.04 Versão do KDE Plasma: 5.18.5 Versão do KDE Frameworks: 5.68.0 Versão da Qt: 5.12.8 Versão do kernel: 5.8.0-50-generic Tipo de sistema operacional: 64 bits Processadores: 4 × Intel® Core™ i5-3570 CPU @ 3.40GHz Memória: 10,7 GiB de RAM </p>


created: 2021-05-03T13:32:40-07:00
updated: 2021-05-03T13:32:40-07:00
title: Windows toolbar disappears
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: gamebird
content:
<p>My windows toolbar disappears whenever I am in Firefox. I can hit the windows key to make it appear but I don't want to do that every time I am in Firefox. All other toolbars are showing. </p><p>The Windows toolbar stays on the screen for Edge and Explorer and for every other program on my computer. It may have happened after the most recent update. I am at 88.0. </p>


created: 2021-05-03T12:59:16-07:00
updated: 2021-05-03T13:03:23-07:00
title: Can't stream HD videos on Amazon Prime Video on Firefox browser!
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410447;
creator: aura98
content:
<p>Hello, is it me or are more people having issues with streaming HD videos on Amazon Prime Video on Firefox?  Strangely, while some titles can be streamed in HD, it is impossible for other titles.  However, it works perfectly fine on Chrome!  </p><p>I have the DRM enabled and everything (otherwise it wouldn't play anything) and yet the issue persists.  I also contacted Amazon support and they basically said they'll forward this (whatever). </p><p>I'm sure it is a browser issue since I can stream the same title in HD on other browser. I am so angry since I use this browser as the default and this isn't the first time I've encountered this dumb issue either! </p>


created: 2021-05-03T12:45:13-07:00
updated: 2021-05-03T12:45:13-07:00
title: STILL UPDATES AND SCREWS UP EACH TIME IT DOES! NOW IT DOESN'T WORK!
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: etruscanhouse
content:
<p>OK, so I have given up trying to get Firefox from updating itself. Everything I have tried never stops it, so I have to assume that Mozilla are doing their best to screw me by insisting I put up with broken software patches and installs. When it updates it removes all my settings and addins meaning I have to reinstall everything from scratch: EACH AND EVERY TIME! Now, I know it shouldn't, as feedback suggests, but as I never receive any feedback from someone who can provide accurate solutions (links to four year old versions are hardly going to resolve the newer software faults), I have now accepted that it is just crap service meant to annoy me. As the last update now never opens the Google ads, does anyone know what Firefox have screwed up this time and how I can restore previous functionality (the reason for not updating!!!!!!!!!). Edge, and Chrome don't have the problem, so I am using Edge and will continue to do so as working Google ads is important to me. Would someone from Firefox either provide a working solution or do I have to accept they have absolutely no interest in customer satisfaction and just plough on in their own little world with zero recognition as to what users actually want: that is working software that remains working with stable upgrades that don't keep introducing more problems that require waiting for more updates to resolve then while introducing more problems each time! The reason why not updating is so important to me. I am sick of it now! </p>


created: 2021-05-03T12:43:35-07:00
updated: 2021-05-03T12:43:35-07:00
title: Rebuilt PC - Firefox lost all sync data
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: zigcoors
content:
<p>Hi  </p><p>I've had to rebuild my PC - I have logged back into Firefox only to find none of my Bookmarks or usernames etc have not sync'd back. Absolutely nothing has come down. I've run a manual sync - blank. </p><p>Looks like I've lost about 8 years of data, any help would be good. If sync is only between two devices and not kept in the cloud you should probably be warning users that this is the case. </p><p>Is there anything I can do to recover them ? </p><p>Ta </p>


created: 2021-05-03T12:29:00-07:00
updated: 2021-05-03T12:29:00-07:00
title: Problems logging in after changing password
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
creator: djsomers
content:
<p>Hi. I received a legitimate email, Firefox Monitor &lt;breach-alerts@mozilla.com&gt; notifying me that my email had been breached. I changed my password and received notification that the new pw was accepted. When I tried to login on my laptop and entered my email, I was not allowed to Continue to the next page to enter the new password. Surprisingly, to me, the Community Forum page DID accept my new login information.  It appears I can still use Firefox browser on my android phone (Galaxy s10) but previous websites that were open were gone, which didn't surprise me.  However, on my Galaxy s4 tablet, all the previously opened pages are still there. At this point, my main issue is how can I sign into Firefox Monitor on my laptop?  Thanks for your help. </p>


created: 2021-05-03T12:28:21-07:00
updated: 2021-05-03T12:28:21-07:00
title: Opening Cookpad.com from FF88
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: rsinger
content:
<p>We cannot open <a href="http://cookpad.com" rel="nofollow">cookpad.com</a> from Firefox 88.0.  We were able to open up this site from every other Firefox version until now.  We are hoping that the next update of Firefox will allow us to connect to Cookpad.  Currently we have to use Chrome to get to Cookpad, which is not our preferred browser. </p>


created: 2021-05-03T12:25:55-07:00
updated: 2021-05-03T12:47:43-07:00
title: ¿Como elimino la barra de busqueda inferior que se abre con Alt+/?
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: es
answers: 1410438;1410439;1410441;
creator: juanmamtm
content:
<p>Hello. How can I eliminate the bar of low search that is opened on having touched ALT/? I am opened to me automatically on all the pages and touching any key and I do not like. Greetings. </p><p><br> Hola. ¿Como puedo eliminar la barra de búsqueda inferior que se abre al pulsar ALT+/ ? A mí se me abre automáticamente en todas las páginas y pulsando cualquier tecla y no me gusta. Saludos. </p>


created: 2021-05-03T12:13:05-07:00
updated: 2021-05-03T16:49:19-07:00
title: Getting 'new user' sing in warnings using Firefox
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410432;1410468;1410486;1410490;
creator: yohejohn
content:
<p>Hello, </p><p>Ever since I used 'Refresh' to solve a problem, I now have to sign into all my regular sites, like YouTube, FaceBook and especially Twitter, where I receive a warning every time I sign in. (See attachment). </p><p>To clarify: before the Refresh, I could just bring up these sites and be automatically signed in. My computer remembers the sign in names and passwords, but I still have to go through the process, and with Twitter, I'm getting these warnings, which has caused that site to ask for more info to verify my identity.  </p><p>So: why am I coming up as a 'new user' every time I want to go to sites I've been going to for years? </p><p>Thank you, </p><p>John </p>


created: 2021-05-03T12:11:00-07:00
updated: 2021-05-03T14:52:57-07:00
title: password import from brave
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410471;
creator: odaz60zy
content:
<p>i have created a .jsop file of my passwords from brave. how do i get this file into firefox passwords? </p>


created: 2021-05-03T11:56:07-07:00
updated: 2021-05-03T12:26:54-07:00
title: Afraid of malware extension
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410434;
creator: luanrr98
content:
<p>I installed this <a href="https://addons.mozilla.org/en-GB/firefox/addon/o-reilly-epub-downloader/" rel="nofollow">https://addons.mozilla.org/en-GB/firefox/addon/o-reilly-epub-downloader/</a> extension to my browser, but it not worked and I unistalled. I'm afraid that it may be a malware or something like this. Anyone can confirm?  since I uninstalled and used my anti-virus (bitdefender) would have any problems? Would you recommend any other measures? </p><p>Thank You very much! </p>


created: 2021-05-03T10:52:37-07:00
updated: 2021-05-03T11:30:53-07:00
title: Search engine
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410422;
creator: anna50
content:
<p>I set my search preferences to have google as my default search engine.   Today when I open FF the homescreen has the google icon in the search bar, but the results page comes from yahoo.  How do i return it to google? </p>


created: 2021-05-03T10:15:34-07:00
updated: 2021-05-03T10:57:08-07:00
tags: desktop;privacy-and-security_1;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410414;
creator: jameslalynch89
title:
I deleted all my information, data and the Firefox Browser app last year, but my passwords were still leaked

content:
<p>I deleted all my information, data and the Firefox Browser app last year, but my passwords were still leaked. Some passwords I had already changed since the last data breach. </p><p>Does anyone know why or how this happened? Is there a way to contact Firefox to delete all of my information permanently from their system to prevent this from happening again? </p>


created: 2021-05-03T10:11:12-07:00
updated: 2021-05-03T11:16:57-07:00
title: Firefox runs my GPU to overheat, even at idle? Why is it doing this?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1410409;1410411;1410413;1410416;1410417;1410418;1410419;1410421;
creator: tamed.phoenix
content:
<p>I left my FF browser open by accident when I went to bed, no other applications were open. This morning I realized my GPU was sitting at 55c when I looked at the thermistor sensor in the hardware monitor report in precision  X1. </p><p>As soon as i closed FF the temps went back to 25c in less than 1 minute. </p><p>So what is FF doing that consumes so much GPU even when idle? </p><p>I had a 2080TI GPU go bad two months ago after sitting idle overnight - now I know why - it was firefox using my GPU and overheating my system (even while not "appearently" doing anything). </p><p>I used to be a FF fan, but not anymore after losing a $1200 GPU due to the horrible programming that basically is making FF become a huge contributor to my electricity bill wearing out my hardware. </p><p>as of 2021 I am abandoning FF due to concerns of further damaging my PC. </p>


created: 2021-05-03T10:10:37-07:00
updated: 2021-05-03T10:10:37-07:00
title: Min gen videobild i Messengerchatt
tags: windows-7;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: hermannbernd
content:
<p>Min bild i Messenger videochatt fungerar inte. (Har fungerat tidigare) Endast grön bild trots trots videokameran och mikrofonen är tillkopplade. Fungerar i Google Chrome. Vad kan jag göra ? Firefox är uppgraderad. Med vänlig hälsning, Bernd Hermann </p>


created: 2021-05-03T10:07:58-07:00
updated: 2021-05-03T12:29:00-07:00
title: can't comment videos on youtube
tags: windows-7;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410435;
creator: djdoc1
content:
<p>There is no way to post comment on videos created by another youtube user There is add a public comment line missing I can only reply to already posted comment by another user if i use Chrome everything works fine </p>


created: 2021-05-03T10:01:14-07:00
updated: 2021-05-03T11:34:07-07:00
title: i can not open firefox
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1410423;
creator: katti.nilzen
content:
<p>I send you here a desk-top-picture of a message I get when I try to open <a href="http://Firefox.It" rel="nofollow">Firefox.It</a>´s in Swedish, you can probably translate it ? </p>


created: 2021-05-03T09:54:12-07:00
updated: 2021-05-03T14:15:42-07:00
title: Session and session backups corrupted
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410465;
creator: Itsuki
content:
<p>I had a crash on firefox, I easily fix lost sessions, when I got updates or crash that lose my active session. </p><p>When I try to retrieve my sessions by copying recovery.baklz4 or recovery.jsonlz4 both of them does not work. When clicking on restore previous session, firefox rezzes a few seconds, and then the restore session tab stays blank. </p><p>I tried: <a href="https://www.jeffersonscher.com/ffu/scrounger.html" rel="nofollow">https://www.jeffersonscher.com/ffu/scrounger.html</a> but the website does not succesfully recovers my firefox session and the tab just crashes, I did manage to convert it to a JSON file. </p><p>I did some work on the JSON file myself, through regex and jq tool. I extracted the urls from it. I scrapped my json to make it lighter (I think the problem is from the size of my session), I scrapped the "image", "scp", json objects, trimming the size of the file, it's size was divided by almost 20.  </p><p>Is there a way to recreate a sane jsonzl4 file? I have the data. </p><p>What seems weird is that backups from a few weeks is only around 20MB and by adding a few tabs, it went from 20MB to 80-90MB it's freaking huge. </p><p>Is there a way to fix this? recreate a json file and then encrypt it to jsonzl4? What can I scrape safely from my session? </p><p>I have been trying to fix this for hours, please help! </p>


created: 2021-05-03T09:42:38-07:00
updated: 2021-05-03T12:33:33-07:00
title: Can't sign in to Firefox Account
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
answers: 1410437;
creator: accs
content:
<p>I switched from Chrome to Firefox recently, but am unable to sign in to my Firefox Account (whilst using Firefox). I'm on 88.0 (64-bit) on the latest public release of macOS. </p><p>Whether I try to sign into Firefox Sync using Firfox's menu or Preferences screen, or try to load <a href="http://accounts.firefox.com" rel="nofollow">accounts.firefox.com</a> — just nothing happens: in the browser, the Sign In button doesn't do anything, and trying to load the URL I just get a blank screen. If I go to <a href="https://support.mozilla.org/en-US/fxa/authenticate" rel="nofollow">https://support.mozilla.org/en-US/fxa/authenticate</a>, and click the 'Continue with Firefox Accounts' button, again - nothing happens. </p><p>I've rebooted my machine, disabled my VPN, and disabled any add-ons which might conflict. I'm posting this question having signed in via Safari, so I know my account works and my network connection is okay. </p><p>I couldn't find any Help articles. Does anyone have some suggestions I could try please  </p>


created: 2021-05-03T09:04:03-07:00
updated: 2021-05-03T09:04:03-07:00
title: Load website, tab/table perfomance
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: gilbertojavier2
content:
<p>Hi, firefox don't load correctly tab performace and graph. v88.0 64bits <a href="https://pvpoke.com/rankings/commander/1500/overall/noctowl/" rel="nofollow">https://pvpoke.com/rankings/commander/1500/overall/noctowl/</a> </p>


created: 2021-05-03T08:58:36-07:00
updated: 2021-05-03T08:58:36-07:00
title: Help me please
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: Ardell
content:
<p>why when I go into my email sometimes i keep getting of and on no internet conection but yest I am still connect to the internet only dose it with Firefox browser us another browser and its fine never dose it </p>


created: 2021-05-03T08:52:38-07:00
updated: 2021-05-03T08:52:38-07:00
title: Authenticator on Iphone
tags: mac-os;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: RowMN127
content:
<p>I have loaded firefox on mac and iphone. </p><p>When trying to change password im being asked to use the code generated by my authenticator.  I have google &amp; microsoft authenticators, but they were never set up for authentication as prompted  </p><p>Which authenticator should I be looking for, or how do I set up 2FA? </p>


created: 2021-05-03T08:31:04-07:00
updated: 2021-05-03T08:31:04-07:00
title: Block audio and video setting not working, videos still autoplay
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ka.kirk818
content:
<p>I've used Firefox for many years, and NEVER has the "block audio and video" setting ever worked. It is really annoying to be trying to read an article and have a video playing - distracting me - while I'm trying to read. When I try to ignore it and scroll past, it pops out and starts playing in the lower right hand corner in the way of whatever I'm trying to read, so I have to close the video down. I'm not a programmer, I'm a simple user. Why is Mozilla even pretending to block videos when they don't? </p>


created: 2021-05-03T08:21:15-07:00
updated: 2021-05-03T12:21:24-07:00
title: Firefox Invisible Window
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410388;1410399;1410430;
creator: brenna.burr
content:
<p>I'm honestly now sure how best to explain this because it's kind of weird, but I will try my best. Basically, Firefox thinks there's two windows open, when really there is only one. When I right click on the Firefox logo in my Dock (I'm on Mac), it tells me I have two windows open, the main window I use and then a second "What's new with Firefox" window (see screenshot). This is the "invisible" window. I have tried many things to get Firefox to realize that window doesn't exist. I've quit Firefox many times, tried to get my Mac to display all windows (it says there are no open windows when I close out of my main window), restarted my Mac, cleared cache and cookies, removed from Dock, etc. At this point, I don't know what's left to do other than remove Firefox entirely and re-install it and I would hate to do that. I hope I've provided enough detail to get the gist of the issue. If you need any more info, I'm happy to provide it! Thanks in advance for your help. </p>


created: 2021-05-03T08:20:04-07:00
updated: 2021-05-03T09:22:10-07:00
tags: windows-vista;desktop;other;firefox-520;
product: firefox
topic: other
locale: en-US
answers: 1410392;
creator: Tan4482
title:
downloaded firefox twice, profiles are on different accounts. How do I find my other account? only the old account with it's profiles are found

content:
<p>My computer had repairs, after the repairs firefox was Not working. I downloaded it again, and it was a newer version ,but my bookmarks were there. After my computer was turned off, then turned back on, a version of firefox, that came up was from 2006 came up along with bookmarks from that time period. The only profiles I can find(3 profiles) are all old, nothing with newer (from the last 5 years) bookmarks. How do I find the New profile that I downloaded just 2 days ago... that has all my 5 years of bookmarks? I tried to find this other account, with profiles, but was not able to. </p>


created: 2021-05-03T07:43:44-07:00
updated: 2021-05-03T07:43:44-07:00
title: Printing issues since a few updates ago (2 main problems)
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: grf1320
content:
<p>OK, sorry if I dont know all the technical jargon but here are a couple issues I have been having. Currently using FF88.0 on Windows 10 Home edition.  </p><p>A few updates ago I noticed when I go to print a page from the internet (specifically eBay Order Details) it no longer prints the default auction picture as it appears on the screen but enlarges it up to the original download size. This make the shrink to fit option no longer work properly. So in order to get all of the information I need on one page of print I have to constantly change the size from 40-60% to make it work. Frustrating and time wasting.  </p><p>Second issue: This one just started with the last update. I use a Rollo label printer and I had everything set up where it worked just fine. After the last update it prints half labels and I cant get it to adjust back properly. Huge issue and time waster.  </p><p>On average I feel like this slows me down 15-30 minutes a day total. </p>


created: 2021-05-03T07:43:26-07:00
updated: 2021-05-03T08:34:49-07:00
title: Marque-pages
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1410383;
creator: denis.duverly
content:
<p>Bonjour, comment restaurer mes marque-pages avant le mois dernier (loin avant) ? Merci. Denis Duverly (denis.duverly@wanadoo.fr) </p>


created: 2021-05-03T07:37:10-07:00
updated: 2021-05-03T07:37:10-07:00
title: Ontraport-Firefox Issues
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: ann31
content:
<p>We use Ontraport as our CRM/learning platform; I always use Firefox as my browser but since last week it's caused serious issues in Ontraport - arrows pointing the wrong way, huge black or red icons covering pages, missing menu tabs, won't publish changes, etc.  I've had to switch to MS Edge which works perfectly with Ontraport.  I've had Firefox issues before but not this bad; I'd like to continue using Firefox, but can't if these issues aren't resolved. </p><p>Any suggestions? </p>


created: 2021-05-03T06:42:49-07:00
updated: 2021-05-03T06:42:49-07:00
title: Firefox insanley lagging in Ubuntu 21.04 LTS
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: jackhammervyom
content:
<p>I use Firefox on Ubuntu 21.04 LTS and recently started facing delay of 3-4 seconds while trying to open any add-ons in top bar or even when trying to navigate application menu. I recently moved from windows to Ubuntu, no such lag or delay was there in windows. </p><p>What I tried- I tried to troubleshoot this problem with the help of troubleshooter present in Firefox and used the 'Refresh Firefox' option but still it was lagging too much. I also tried to remove all add-ons but still it was of no use.  My system is fast enough to handle Firefox. </p>


created: 2021-05-03T06:25:30-07:00
updated: 2021-05-03T06:33:48-07:00
title: Screen Shot option missing in version 88.0 (64 bit)
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410370;
creator: whitaker-r
content:
<p>Suddenly, the screen shot option is missing from the "page options" menu. There are numerous "solutions" out there, but none of them work.  I type <em>about:config</em> in the address bar and the browser takes me to the search results, not the config screens shown in the solutions.  Selecting any of the search results just makes things worse. My version of FireFox is 88.0 (64 bit). </p>


created: 2021-05-03T06:14:16-07:00
updated: 2021-05-03T06:14:16-07:00
title: Firefox Proxy Autoconfiguration is not working with HTTPS-Only mode
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: rajasekhar.seetamraju
content:
<p>Hi Team, </p><p>We have proxy pac file which we use to determine certain restricted websites and force them to use socks proxy, however if I enable HTTPS Only mode on firefox, seems it doesn't work. </p><p>Please check if HTTPS Only mode still goes through Proxy settings first before validating? </p><p>Thanks, Raj </p>


created: 2021-05-03T05:04:27-07:00
updated: 2021-05-03T06:55:30-07:00
title: Where did the take screenshot go... this sucks is there a way to get it back
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410372;
creator: jamest10
content:
<p>this newest version of firefox You removed the take screenshot option... why?  How can I get it back .... I use it all the time... is there an add on that will do this.. WTF   why do You do such stupid things....Maybe it would be wise to ask the users before You just take things away. Please advise </p>


created: 2021-05-03T04:49:16-07:00
updated: 2021-05-03T13:02:29-07:00
title: sometimes no HD on Amazon Prime movies
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410373;1410445;
creator: r2perrin
content:
<p>I get a message that HD is not available from Amazon Prime on some movies.  Using Chrome or Edge I do not have that problem with the same movies.  My equipment and HDMI cable is capable and I can play  HD on other movies from Amazon Prime in HD on Firefox but not all movies.  My internet speed is over 100mg. </p>


created: 2021-05-03T04:46:55-07:00
updated: 2021-05-03T05:12:52-07:00
title: refreshed firefox missing old profile folder and lockwise logins also gone!
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410365;
creator: paymanz
content:
<p>please help me , i had refreshed firefox before also but it always created a old folder but this time it didnt! also lockwise login all gone! i had sync on and now im loged into my account how is that it cant get my logins back? </p>


created: 2021-05-03T04:42:00-07:00
updated: 2021-05-03T09:15:08-07:00
title: Firefox refresh
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410390;
creator: nugentjp
content:
<p>I refreshed my firefox (as recommened ). I have now lost all my passwords and "restore previous history" .. I have managed to log in to Firefox but can't retrieve my passwords other  than re-registering with my various accounts.  How can I get back to my previous version of Firefox which was what I used for years with no problems. </p>


created: 2021-05-03T04:26:01-07:00
updated: 2021-05-03T04:26:01-07:00
title: Unable to watch live YouTube videos
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: contact.rishikmr
content:
<p>Ever since installed Ubuntu 18.04.5 LTS (&amp; latter upgraded to Ubuntu 20.04.2 LTS), I am unable to watch YT live videos! Below are the screenshots of the issue &amp; a test page report. </p>


created: 2021-05-03T03:53:13-07:00
updated: 2021-05-03T04:54:04-07:00
title: Problema al trabajar con varios certificados
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: es
answers: 1410358;
creator: ion_sc
content:
<p>Buenos días,  Tengo un problema al trabajar con varios certificados y Firefox. </p><p>No consigo que cada vez que entre en alguna web que me pida certificado me de la opción de elegir cual utilizar y el navegador utiliza automáticamente el último que se uso, por lo que tengo que estar continuamente accediendo a <em>eliminar Datos</em> -&gt; <em>Preferencias del sitio</em> en la opción de <em>Limpiar Historial</em>. </p><p>Actualmente (no se desde que versión) las opciones de seleccionar certifidcado automáticamente o Preguntar cada vez han desaparecido pero he verificado que security.default_personal_cert está en Ask Every Time y la opción de "Decisiones de autentificación" en Opciones-&gt;Privacidad y Seguridad-&gt;Certificados-&gt; Ver Certificados está todo vacío. </p><p>Alguna idea? </p><p>gracias! </p>


created: 2021-05-03T03:52:22-07:00
updated: 2021-05-03T10:02:15-07:00
title: new update mozilla firefox.....then many times its crash report automatically generate......
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410400;
creator: snsaha512
content:
<p>New Update in Mozilla Firefox.....then many times it's crash report auto generate.....so kindly fixed it....i have many trouble when i used this browser...thanks for helped us'''<em><strong></strong></em> </p>


created: 2021-05-03T03:23:55-07:00
updated: 2021-05-03T03:23:55-07:00
title: Incompatibility between Firefox downloads and Teams uploads?
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: mcohen1
content:
<p>When in Microsoft Teams if I try to upload a file that was downloaded in Firefox the file does not show up in the downloads list as an options to choose. When I try with Microsoft Edge there is no problem.  The file is downloading in Firefox no problem but Teams does not seem to see it. </p>


created: 2021-05-03T03:18:51-07:00
updated: 2021-05-03T05:00:14-07:00
title: problem with finding items in history
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410349;1410362;
creator: paymanz
content:
<p>in the history window i search for a particular item and i find it but when i scroll down in history i cannot find that item in that specific time period.  i sort them by most recent visit column but in that date i cannot find the item. can you please help me? is it a bug? </p>


created: 2021-05-03T03:06:03-07:00
updated: 2021-05-03T03:06:03-07:00
title: Firefox is not opening 192.168.0.1?
tags: mac-os;desktop;fix-problems;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: demelza
content:
<p>Hi, Firefox is not opening 192.168.8.1 since 2 days ago. I have changed service providers, but now I cannot access my MIFI router's admin page. The little spinning wheel goes on forever, til I get an error message "The server at 192.168.8.1 is taking too long to respond and has timed out". No matter how many times I try, or in safe mode, I cannot connect. As I am changing service providers, I need to access the router to administrate the new simcard. </p><p>I hope someone can help? Thank you! </p><p>I'm using Firefox 78.10 on an ancient MBP El Capitan </p>


created: 2021-05-03T02:58:53-07:00
updated: 2021-05-03T02:58:53-07:00
title: Externa USB-C webcam is nog recognised in Firefox.
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: Temp41
content:
<p>I use an external webcam for videoconferencing via USB-C on my IMac (OSX 11.3)  But suddenly Firefox doesn't recognises it and only the built in facetime camera.  </p><p>In settings I can choose the option external USB camera but whem I click on it itdoes not choose it.  </p><p>How canI choose my externemaUSB webcam als default camere in Firefox ? </p>


created: 2021-05-03T02:31:19-07:00
updated: 2021-05-03T03:57:35-07:00
title: I have log out all my Google Account
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410351;
creator: rrizwanshaikh4455
content:
<p>I have always log out all my Google account, when i close my Firefox Browser and Re-open the Browser i have facing the problem that i have log out to all my browser. I have also do the setting of "Remember the History" in Firefox. And also do the "Use Custom Setting for History" and uncheck the "Clear history when Firefox closes" </p><p>But i can't get any solution, I have also Re-install the Firefox. </p><p>Give me any Solution </p>


created: 2021-05-03T02:02:11-07:00
updated: 2021-05-03T03:58:05-07:00
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1410352;
creator: epreid
title:
After the update, the following sites stopped loading: https://mail.google.com/mail/u/0/#inbox and app.sketchup.com/ These sites used to work. Now they don't even try to load.

content:
<p>After the update, the following sites stopped loading: <a href="https://mail.google.com/mail/u/0/#inbox" rel="nofollow">https://mail.google.com/mail/u/0/#inbox</a> and <a href="http://app.sketchup.com/" rel="nofollow">app.sketchup.com/</a> These sites used to work. Now they don't even try to load. </p>


created: 2021-05-03T01:31:11-07:00
updated: 2021-05-03T01:31:11-07:00
title: The font size of texts of LinkedIn
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: sumru
content:
<p><strong>The font size of texts of LinkedIn</strong> became very small to read a couple of weeks ago. I have been using Firefox as an operating system. I looked for a solution on the internet but I couldn't find any solution yet.  The font sizes on LinkedIn are normal when I use Chrome. Is there way I can fix this problem on Firefox? </p>


created: 2021-05-03T01:29:00-07:00
updated: 2021-05-03T01:29:00-07:00
title: videos will not play in news page
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: rdboers
content:
<p>In my opening page <a href="http://www.nu.nl" rel="nofollow">www.nu.nl</a> there are news videos. Clicking them should lead to these videos to play. In firefox this no longer works. The cursor with rightclick shows:  "Open picture" i.l.o. "Open video". Google Chrome browser has no plroblem, the videos play normally. Is this a setting problem? Please help. </p>


created: 2021-05-03T00:15:38-07:00
updated: 2021-05-03T00:15:38-07:00
title: account disconnected, will not connect (windows desktop)
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: florisontwerpt
content:
<p>Hi,  </p><p>For more than a year now firefox on my desktop says it's disconnected. Whenéver I "sign in" to connect, I get a verification to my phone and I log in. The screen says that it worked and I'm ready to browse. But I'm not. I'm right back where I started: disconnected. </p><p>I have removed firefox from my computer by uninstalling it and re installing it. I've also removed firefox by hand (deleted folders from /programs/) and re-installed. Nothing works. I just can not sign in to firefox. As a result, I can't sync. And that yellow exclamation mark is driving me nuts :) </p><p>What can I do. I only see people on this form who have it after a reboot or after a few days. I'm disconnected permanently.  </p><p>Kind regards, Floris. </p>


created: 2021-05-03T00:05:03-07:00
updated: 2021-05-03T03:55:58-07:00
title: MASTER PASSWORD
tags: mac-os;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: es
answers: 1410350;
creator: manuelrmartin
content:
<p>The Mac continually asks me for the master password that I don't remember ever entering and I don't know what it is, I have tried all my passwords without success. How can I recover the master password? How can I solve the problem without losing the bookmarks? I had three devices synchronized with the bookmarks and now I can't on the Mac because it asks me for the master password. </p>


created: 2021-05-02T23:58:53-07:00
updated: 2021-05-02T23:58:53-07:00
title: How do I add a background image to the starting page?
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
creator: S+G
content:
<p>In Safari it is quite easy to add a background image to your starting page. How do I add a background image to the starting page of Firefox? </p>


created: 2021-05-02T23:57:06-07:00
updated: 2021-05-02T23:57:06-07:00
title: Mer än ett fönster öppet
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: s-bj
content:
<p>Fram till i förra veckan öppnades ett separat fönster, med separat ikon, i aktivitetsfältet, när man öppnade en länk. Plötsligt i förra veckan  försvann den möjligheten Nu öppnas länken, men hamnar i samma ikon som man redan har öppen. Dvs bakom densamma i aktivitetsfältet. Jag släktforskar och behöver ha mina delade släktträd öppna, och dessutom kunna använda andra websidor samtidigt. </p>


created: 2021-05-02T23:21:20-07:00
updated: 2021-05-02T23:56:25-07:00
title: Customize built-in PDF viewer
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1410326;1410333;1410336;
creator: wyt94yx
content:
<p>Is it possible to remove the printer button and download button in built-in PDF viewer by userContent.css? </p>


created: 2021-05-02T21:36:11-07:00
updated: 2021-05-02T23:48:29-07:00
title: Firefox Blank Screen
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410334;
creator: knelson168
content:
<p>Uninstalled and reinstalled firefox several times and each time I open it, it is a blank screen. Restarted my puter several times as well. Other browsers work OK but I like Firefox best, what is wrong? Thanks </p>


created: 2021-05-02T21:11:25-07:00
updated: 2021-05-02T21:11:25-07:00
title: Using Self-Signed Certificate for localhost testing?
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: ljhcnmt
content:
<p>I'm a web development student doing a class in MongoDB, mongoose, node.js.  We are being walked through https and SSL(or whatever they are calling it this week) by creating a self-signed certificate through OpenSSL that will allow us to use the localhost to test our authentication schemes (user vs admin having proper access to different endpoints of the router).  How to do this in Firefox.  Even the advanced button on the error page doesn't seem to allow me to bypass and "take the risk" anymore like it used to.  Thanks for help. </p>


created: 2021-05-02T20:51:49-07:00
updated: 2021-05-02T20:51:49-07:00
title: History Autodeletes
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: darkwolf573
content:
<p>Continuation of this thread <a href="https://support.mozilla.org/en-US/questions/1310388?page=2#answer-1386708" rel="nofollow">https://support.mozilla.org/en-US/questions/1310388?page=2#answer-1386708</a> which I didn't reply to for a while and got archived </p><p>Ever since the issue I had with tabs not being restored I've taken to simply bookmarking everything I might need later which has resulted in a large number of Bookmarks </p><p>Soon after this I noticed my History wasn't being saved beyond 7 days and thought this might be due to the bookmarks competing for resources with the history </p><p>I checked places.history.expiration.transient_current_max_pages and it's value is 98675 </p><p>My disk space fluctuates but it never usually dips below 10GB </p>


created: 2021-05-02T20:40:02-07:00
updated: 2021-05-02T20:40:02-07:00
title: It is difficult to change cache location.Is there an easier way to do this?
tags: desktop;customize;windows-81;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: m15611858237
content:
<p>I know FireFox can change cache location, but I must go to "about:config", and create“browser.cache.disk.parent_directory”， can I change cache location and how much size it use in settings? like IE. </p>


created: 2021-05-02T20:04:13-07:00
updated: 2021-05-02T20:04:13-07:00
title: WideVineCdm plug in crash is stopping me from watching netflix suddenly
tags: desktop;fix-problems;mac-os-x-109;
product: firefox
topic: fix-problems
locale: en-US
creator: jessicafarrell1029
content:
<p>I have been watching netflix from my macbook air on firefox everyday and suddenly the video im watching abruptly stops and at the top of the page it says " WideVineCdm plug in crash" and at first refreshing the page would remedy the issue and i could resume my video but now refreshing doesn't do anything &amp; I have spent literally all day trying to get back to what i was watching and it's so frustrating because all the tips on what to do are not helping at all and i am sure i am using the most updated version of firefox.. Help! Please! </p>


created: 2021-05-02T18:46:05-07:00
updated: 2021-05-02T19:28:46-07:00
title: WidevineCdm crashes on Firefox 78.10 (Mac OS)
tags: desktop;fix-problems;mac-os-x-109;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410302;
creator: khufia-ffmoz
content:
<p>WidevinCdm crashes. I have submitted multiple crash reports but not sure if any went through. There was no pop-up window or any field to describe the problem like what the 'Learn more..' link says when the crash occurs. </p><p><br> I have already seen other reports of this problem (e.g. <a href="https://support.mozilla.org/en-US/questions/1334218" rel="nofollow">https://support.mozilla.org/en-US/questions/1334218</a> ) </p> <hr> <p>Firefox 78.10.0 Mac OS 10.9.5 (Can't upgrade further on existing HW) </p> <hr> <p>I don't like the recommendation on the above URL to install an older version of Firefox. We never tell anyone to go back to old versions of our SW if the bug is created by the new version. For me, the crashes started right AFTER I upgraded Firefox to 78.10.0. I was watching CBS shows. So the crash has a definite connection to the Firefox upgrade. I haven't changed anything else on my MacBook. I had no problem watching the shows on previous versions of Firefox. </p><p>To reproduce the crash, try to watch a "free" CBS show ( e.g. <a href="https://www.cbs.com/shows/fbi/" rel="nofollow">https://www.cbs.com/shows/fbi/</a> ). No subscription needed for a few episodes available for free. </p>


created: 2021-05-04T16:34:34-07:00
updated: 2021-05-04T16:34:34-07:00
title: How do I get rid of the Heur:trojan-Downloader.script.generic virus?
tags: desktop;fix-problems;windows-81;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: AdrianaG57
content:
<p>I use Zone Alarm Extreme Security to scan for viruses, etc.  I just upgraded to the latest version on my Windows 8.1 PC.  Almost every scan has found the Heur:trojan-Downloader.script.generic virus in the same place.  The path is as follows: </p><p>C:\Users\[user name]\AppData\Roaming\Mozilla\Firefox\Profiles\56zaeue3.default\extensions\staged\{b54cc223-b03f-4f2f-8cab-347ec67ab3fe}\bootstrap.js </p><p>ZA keeps treating the virus, but I want to get rid of it all together.  I haven't been able to delete it because it is not visible in the folder location listed in the path.  I've turned on view system/invisible files, but it is not visible.  ZA tech support suggests reinstalling Firefox to see if that solves the problem, and if not, then a complete uninstall then reinstall of ZA. </p><p>I'm wondering if I can just delete the "staged" folder to get rid of the virus...  The only extension I have added to Firefox is AdBlocker Ultimate, and I did that after the virus started showing up. </p><p>Has anyone else had this virus problem and if so, how did you solve it? </p>


created: 2021-05-04T16:26:51-07:00
updated: 2021-05-04T16:26:51-07:00
title: Firefox is getting hanged and some times does not even open
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: aquibkhan555666
content:
<p>Firefox is getting hanged and some times does not even open, is there any on call support for firefox ? </p>


created: 2021-05-04T15:28:36-07:00
updated: 2021-05-04T15:28:36-07:00
title: Image links open in foreground tab when open in new tab is selected from right click menu
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: timwf11
content:
<p>browser.tabs.loadinbackground is set to true already.  Non-image links usually open in background tabs.  I tried setting browser.tabs.loadDivertedInBackground to true but it didn't resolve the issue for me.  (I've since set it back to the default false). </p>


created: 2021-05-04T14:41:37-07:00
updated: 2021-05-04T14:41:37-07:00
title: Is there a way to lock an individual tab on my firefox browser?
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: collmorg97
content:
<p>Hello there. I was curious if there was a way to lock individual tabs in my firefox browser. If there as an extension I am willing to do that as well. For example. I would like to lock individual tabs behind a password if my family were to come in my room you would not be able to access a certain tab without a password. I have discovered the "Primary Password" setting but I am looking to lock a tab not my login passwords. Thank you for the help! </p>


created: 2021-05-04T14:34:54-07:00
updated: 2021-05-04T15:10:39-07:00
title: firefox internal page colors, how to chamge
tags: windows-7;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410721;
creator: blackholeinspace
content:
<p>I have the latest version of Firefox.  The internal page colors make it impossible for me to see the text.  I can change every single web page on this planet but I am unable to change the internal page colors.  Surely there must be a way to change fore and background colors.  Can someone offer a suggestion or better a solution?? </p>


created: 2021-05-04T12:09:45-07:00
updated: 2021-05-04T12:36:26-07:00
title: Search
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410677;
creator: midnightmadnessrocks
content:
<p>I may have gotten some adware I don't know, but when I open a new tab, and type into the Google search it gives me Yahoo search, and then if I use Yahoo search to search Google search then go to the Google search when I type there it then give me some strange Facebook search. I have tried uninstalling Firefox, and then reinstalling it, and nothing is different. I go to settings it says I should have Google search, but it keeps doing what I described above, so what can I do to fix this? </p>


created: 2021-05-04T11:52:17-07:00
updated: 2021-05-04T12:39:36-07:00
title: revjet.lendingtree.com error
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410679;
creator: RedFrog
content:
<p>Today, on AOL, after I send an e-mail a message comes up that says," An error occurred during a connection to <a href="http://revjet.lendingtree.com" rel="nofollow">revjet.lendingtree.com</a>." Firefox can't load.  What has happened?  I logged into my AOL account through Microsoft Edge and a similar message came up.  When I used my outlook account, there was no such error message after sending an e-mail. Can anyone explain what might be happening? </p>


created: 2021-05-04T11:40:37-07:00
updated: 2021-05-04T13:15:40-07:00
title: page shows error code ""400 bad request.
tags: desktop;fix-problems;windows-81;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410687;
creator: leo4519
content:
<p>I cant delete error code or page. I cant use the page to send an email to me doctor.?? What do I need to do? Thank you Karen. </p>


created: 2021-05-04T11:36:06-07:00
updated: 2021-05-04T11:36:06-07:00
title: Firefox VPN and Eblocker possible?
tags: desktop;tips;windows-10;firefox-880;
product: firefox
topic: tips
locale: en-US
creator: wtsmz
content:
<p>Hello to everyone. I'm using an Eblocker <a href="http://www.eblocker.org" rel="nofollow">www.eblocker.org</a> Ihis is a hardware kind of firewall. Tried NordVPN and others, but didn't work. Any chance to get Firefox VPN up and running? </p><p>Best regards Wolfgang </p>


created: 2021-05-04T11:20:10-07:00
updated: 2021-05-04T11:27:02-07:00
title: Logins & passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410660;1410662;
creator: letsdothis
content:
<p>The highlighted statements in the first screenshot are completely untrue. There  is no option on the Lockwise menu allowing for the importation of logins &amp;  passwords from a file. I'm running v88.0.  </p><p>You can see on the second screenshot what options are available and they do  not include, "Import from a file."  </p><p>There needs to be a way to import logins &amp; passwords and extensions from an  old version of Firefox or from a different computer, just as examples. I was very  hopeful that you had reinstated that ability, but it's not true. Please fix this. </p><p>Also, not that it matters for this question, but the highlighted statement in the  third screenshot is also untrue. There is no hamburger menu (three lines) on  the Firefox screen. It's a down arrow. </p>


created: 2021-05-04T10:51:20-07:00
updated: 2021-05-04T10:53:38-07:00
title: Adding a minimalistic sidebar
tags: linux;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: schlawiener
content:
<p>Does anyone know how to add a sidebar with just the icons (i.e. for bookmarks, history, and sync tabs) and only show the full sidebar by clicking the corresponding icon. Can that be done through userChrome? </p><p>I have attached two images that illustrate what I'm trying to accomplish. </p>


created: 2021-05-04T10:48:51-07:00
updated: 2021-05-04T10:51:49-07:00
title: Windows refuses to open links
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1410644;
creator: wjs13
content:
<p>Hello, Filling out a form, everything correct, pressing SEND and then appears the following: javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl01$center_1$ctl00$ctrl_1$btn$lnkBtn", "", true, "vgForm", "", false, true)) The same applies to questionnaires: Is there anybody to help me? </p>


created: 2021-05-04T10:37:48-07:00
updated: 2021-05-04T12:59:55-07:00
title: How do you restore old google search results format?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1410646;1410665;1410684;1410685;
creator: james.wilkinson
content:
<p>New Firefox(88) show search results from the same URL in a completely different (horribly unreadable) format. See attached image </p><p>Why does this occur and how do you change it back? </p>


created: 2021-05-04T10:34:50-07:00
updated: 2021-05-04T10:34:50-07:00
title: cannot add imported bookmarks to bookmarks toolbar
tags: mac-os;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: amylewis1954
content:
<p>I'm tried everything I can find online and nothing works. I'm at my wits end here. I exported my bookmarks to HTML on Mac1 across my network, copied them to Mac2 and now I can import them into Firefox, but I cannot get them into the toolbar no matter what I do or which solutions I try to use from online and it's driving me nuts! Why do they have to make this so impossible? </p>


created: 2021-05-04T10:08:02-07:00
updated: 2021-05-04T13:48:13-07:00
title: Regular crashes started recently - Bug 1706429
tags: desktop;fix-problems;windows-10;bug_1;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410697;1410698;
creator: hugh.gibson
content:
<p>I've been getting a lot of crashes on a website I'm developing - for example bp-b1597aaa-c596-4641-ad9b-a9dea0210503 . It's at the stage now where every time I open the site (or a clone of it) it crashes. </p><p>This appears to be reported at <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1706429" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1706429</a> but has severity and priority of P3, perhaps based on 39 reports when the ticket was raised. But there are now 614 of them: <a href="https://crash-stats.mozilla.org/signature/?product=Firefox&amp;signature=js%3A%3Afrontend%3A%3AGeneralParser%3CT%3E%3A%3AprimaryExpr&amp;date=%3E%3D2021-04-27T17%3A01%3A00.000Z&amp;date=%3C2021-05-04T17%3A01%3A00.000Z&amp;_columns=date&amp;_columns=product&amp;_columns=version&amp;_columns=build_id&amp;_columns=platform&amp;_columns=reason&amp;_columns=address&amp;_columns=install_time&amp;_columns=startup_crash&amp;_sort=-date&amp;page=1#reports" rel="nofollow">https://crash-stats.mozilla.org/signature/?product=Firefox&amp;signature=js%3A%3Afrontend%3A%3AGeneralParser%3CT%3E%3A%3AprimaryExpr&amp;date=%3E%3D2021-04-27T17%3A01%3A00.000Z&amp;date=%3C2021-05-04T17%3A01%3A00.000Z&amp;_columns=date&amp;_columns=product&amp;_columns=version&amp;_columns=build_id&amp;_columns=platform&amp;_columns=reason&amp;_columns=address&amp;_columns=install_time&amp;_columns=startup_crash&amp;_sort=-date&amp;page=1#reports</a> </p><p>This is really annoying because I'm having to do my website development in Chrome. </p>


created: 2021-05-04T10:06:12-07:00
updated: 2021-05-04T10:06:12-07:00
title: Recover my Data.
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: dikarey
content:
<p>Hi, I didn't know that I need to create a Recovery Key before recover my password. There is some way to get all my pages and passwords, with out the key?(I have some page that I really, really need!) </p>


created: 2021-05-04T09:30:27-07:00
updated: 2021-05-04T09:30:27-07:00
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: jcedotal
title:
Cntrl+P or File > print... overlays a white screen w/ pinwheel.  Doesn't advance, no options. No print preview

content:
<p>I cannot print from mozilla.  When I attempt to print, the print preview screen appears, but w/ no information other than a pin wheels which never advances.  I have to close the window to even close the print preview screen. </p>


created: 2021-05-04T09:06:44-07:00
updated: 2021-05-04T09:06:44-07:00
title: Can't complete two-step authentication enabling process
tags: linux;desktop;sync;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: dimithrandir
content:
<p>I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none of them applies to my case, so I started another one. </p><p>When I try to enable 2SA, there are seemingly no problems. When I scan the QR code and enter the 6-digit security code, I <strong>don't</strong> get the "invalid two-step authentication code" message. I do get the 8 10-digit recovery codes. After I enter one of them I get a prompt saying "Two-step authentication enabled" (see attachment), but nothing else happens. It seems like the process is stuck here and isn't completed. </p><p>I have tried setting 2SA from my profile settings (<a href="https://accounts.firefox.com/settings" rel="nofollow">https://accounts.firefox.com/settings</a>) too, but when I logout and login again, it says <strong>Not Set</strong>. </p><p>I wouldn't normally use 2SA at all if it hasn't been made mandatory for logging into <a href="http://Add-onsaddons.mozilla.org" rel="nofollow">Add-onsaddons.mozilla.org</a>. Now, I'm locked out of my Add-ons account and can't access my extensions! </p>


created: 2021-05-04T09:01:58-07:00
updated: 2021-05-04T09:01:58-07:00
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: darludacha
title:
This appeared in my inbox as a Firefox html document/app-'Ready Billing Properties' <!DOCTYPE html> <html dir="ltr" xmlns="http://www.w3.org/1999/xhtml">

content:
<p>It looks suspicious. It is from  undefined [mcmrnintv@msn.com]  </p><p><br> dl=document.layers;oe=window.opera?1:0;da=(document.documentMode||document.all)&amp;&amp;!oe;ge=document.getElementById;ws=window.sidebar?true:false;tN=navigator.userAgent.toLowerCase();izN=tN.indexOf('netscape')&gt;=0?true:false;zis=da;zis8=da;var msg=<em>;function nem(){return true};window.onerror = nem;zOF=window.location.protocol.indexOf('file')!=-1?true:false;i7f=zis&amp;&amp;!zOF?true:false;if(da){document.ondragstart=function (){return false};function cIE(){(msg);return false};function cc(){document.oncontextmenu=cIE;setTimeout("cc()",200)};cc()};function cNS(e){if(dl||ws){if(e.which==2||e.which==3){(msg);return false}}};if(dl){document.captureEvents(Event.MOUSEDOWN);document.onmousedown=cNS}else{document.onmouseup=cNS};document.oncontextmenu=new Function("return false");if(oe){function ro(e){if(event.button==2){alert(' ');return 0};return true};document.onmousedown=ro};function ns9(){window.status=' ';setTimeout('ns9()',1000);return true};if(!oe){ns9();document.onmouseover=ns9;document.onmouseout=ns9};function u0(a){return false};function u1(e){return(e.target.tagName!=null&amp;&amp;e.target.tagName.search('^(INPUT|TEXTAREA|BUTTON|SELECT|EMBED|OBJECT|HTML)$')!=-1)};function u2(e){if(e.which==1){window.captureEvents(Event.MOUSEMOVE);window.onmousemove=u0}};function u3(e){if(e.which==1){window.releaseEvents(Event.MOUSEMOVE);window.onmousemove=null}}; if(dl){window.captureEvents(Event.MOUSEUP|Event.MOUSEDOWN);window.onmousedown=u2;window.onmouseup=u3}else if(ge&amp;&amp;!da){document.onmousedown=u1};function nn(){if(window.getSelection){var t=window.getSelection().toString();if(t.indexOf('qweasdzxc')&gt;1||t.length&gt;40){document.body.innerHTML='.';location.reload()};setTimeout("nn()",200)}};nn();function ni(){if(da){document.onselectstart=function (){return false};setTimeout("ni()",200)}};ni();if(da&amp;&amp;!oe&amp;&amp;!i7f){fc='&lt;'+'div style="position:absolute;left:-1000px;top:-1000px;width:60px;height:35px;z-index:1"&gt;'+'&lt;'+'input type="button" name="xqq" value="" onClick=ccd() style="visibility:hidden"&gt;&lt;'+'/div&gt;';document.write(fc);function ccd(){clipboardData.clearData()};function cce(){xqq.click();setTimeout("cce()",300)};setTimeout("cce()",3000)}; </em> </p><p><br> </p><p>Can you help? </p>


created: 2021-05-04T08:57:14-07:00
updated: 2021-05-04T08:57:14-07:00
title: Transfer Favourites sites from Internet Explorer to firefox
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: june.langley
content:
<p>Have downloaded firefox but it did not migrate my saved favourite sites to firefox   any help please </p>


created: 2021-05-04T08:53:15-07:00
updated: 2021-05-04T08:53:15-07:00
title: Moving Bookmarks to new PC
tags: windows-7;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: reisold
content:
<p>I'm trying to move all my Bookmarks to a new Win 10 PC.  When I do that, the folders I have for various subjects are empty and all the Bookmarks end up in one large list. </p><p>After years of keeping them organized, I've got a mess.   Help/suggestions appreciated. </p>


created: 2021-05-04T08:50:03-07:00
updated: 2021-05-04T14:06:55-07:00
title: Firefox won't load
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
answers: 1410700;1410704;
creator: alistair.wye
content:
<p>Hello, my Firefox won't load at all. I've tried to reinstall but it still didn't work. I've also tried to access the profile manager but it wouldn't load either. Any thoughts? </p>


created: 2021-05-04T08:49:19-07:00
updated: 2021-05-04T08:49:19-07:00
title: Not really a problem - but rather a fix to an annoyance - Default Mail Client
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: Jodogo59
content:
<p>I've been using Firefox when it was sort of called Netscape Navigator and its Mozilla's companion mail client - Thunderbird. </p><p>So it was a bit annoying (but easily corrected, of course) that Mozilla would undercut it's own products by changing the Thunderbird as the default mail client in favor of something that resembles Microsoft - after a couple of decades of use. </p><p>Just noting </p>


created: 2021-05-04T08:42:44-07:00
updated: 2021-05-04T15:09:31-07:00
title: Cannot log in on Addons webbsite
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410695;1410702;1410705;1410715;1410720;
creator: phendrax
content:
<p>Hey there, </p><p>I can not log into the Firefox Addons website at <a href="https://addons.mozilla.org" rel="nofollow">https://addons.mozilla.org</a> </p><p>- I click on the "Register or log in" link at the upper right corner. </p><p>- It opens a page with my email address and a blue button ton log in (picture 1) </p><p>- When I click that blue button, it takes me to the second page where I'm asked to enable 2 step authentication (picture 2) </p><p>I don't want to enable 2FA for Firefox Addons website and I don't want to download a third party app for this, I just want to be able to log in to the website. </p><p>If I click the "cancel" link (at the bottom), it brings me back from where I was and still not logged in </p><p>Any help would be appreciated, thanks! </p>


created: 2021-05-04T08:06:46-07:00
updated: 2021-05-04T08:27:36-07:00
title: Add-on with NO permissions
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410614;
creator: sebyjorge2018
content:
<p>I have discovered an add-on called Tabliss, which changes your new tab to a photo and doesn't require any permissions. Could there be any risk to installing this add-on? </p>


created: 2021-05-04T08:03:04-07:00
updated: 2021-05-04T08:03:04-07:00
title: Problem
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: krypteria
content:
<p>Hello, way have this option "forget about this site Forget about this site" this is very bad idea, can you remove this option or add to ask confirmation. I delete everyfin form one site by mistake because is stuck for second and click there, I want it to only delete site from history :(.Thanks in advance! </p>


created: 2021-05-04T07:51:17-07:00
updated: 2021-05-04T10:19:15-07:00
title: Firefox add-on Ghostery is blocking videos
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410621;1410635;
creator: frederikvdg
content:
<p>Since a week I have been following a course consisting of videos. Today, May 4, 2021, around 12:00 CET, Firefox will no longer show the videos. After disabling the Ghostery add-on, I could continue with the course. So for the moment I am no longer using the add-on. </p>


created: 2021-05-04T07:38:42-07:00
updated: 2021-05-04T12:47:13-07:00
title: Deleting saved logins not used for 5 years
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410681;
creator: ArtKendall
content:
<p>I have lots of saved logins. How would I find all saved logins that have not been used for 4 or more years <strong>without</strong> going though ten one-by one? </p>


created: 2021-05-04T07:11:02-07:00
updated: 2021-05-04T07:11:02-07:00
title: Bookmarked Sites and Passwords not showing after sync
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: jespada11
content:
<p>I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but when I try to sync nothing happens? I tried History but don't see my past sites.  </p><p>If the sync doesn't bring up my saved information what is the point? </p>


created: 2021-05-04T07:10:00-07:00
updated: 2021-05-04T08:36:44-07:00
title: Starting Up Firefox
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1410618;
creator: millsrei
content:
<p>I have been using Firefox for years. Love it. Last night for the first time I received the following notice:  </p><p>Firefox is already running but is not responding. The old Firefox process must be closed to open a new window.  </p><p>Close Fire fox or Cancel </p><p>I tried many different things. Stopping the process. Closed all windows. Tried a new install but did not delete the prior install. Same notice. Every time. Had to go to another Browser to get work done. Rather keep working with Firefox. </p><p>I am fearful of uninstall because of all my bookmarks. So hard to recreate all the bookmarks.  </p><p>Thoughts on what is going on? </p><p>Thank you </p><p>Oliver Mills </p>


created: 2021-05-04T07:00:38-07:00
updated: 2021-05-04T07:00:38-07:00
title: Logins ativos
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: pt-BR
creator: valcolr
content:
<p>Como eu faço para manter meus logins e sessões ativos no Firefox? </p><p>Eu costumava deixar senhas ativas principalmente no google em contêineres diferentes (senhas diferentes, inclusive) ativas. Para trabalho. Pra não precisar logar toda a vez que abro o navegador. Mas agora, quando eu fecho eu perco isso e tenho que digitar todas as senhas e acessar tudo de novo. Como se tivesse recém instalado o firefox. Onde nas configurações eu posso ativar isso? </p>


created: 2021-05-04T06:40:14-07:00
updated: 2021-05-04T06:40:14-07:00
title: Firefox update
tags: linux;desktop;download-and-install_1;firefox-610;
product: firefox
topic: download-and-install
locale: en-US
creator: joanantichna
content:
<p>Sorry if this has been said, i haven't been able to find it using the words i know. First of all, i'm newbie in general so if anything is missing in the explanation just let me know. My computer uses Linux ( Ubuntu 17.10). </p><p>The problems are several and are connected, i believe. Some years ago, when updating the firefox browser throught the "official app store", the name of which i only know in catalan, "programari" and haven't been able to find the analogous name right now. The update was actually an installation of firefox quantum that duplicated my Firefox browsers ( at least in icons, i had both ) as i now had the updated one and the old one, which i simply stopped using. Several problems arose in using this format , for example when i try to open from terminal Jupyter lab i needed to have already open the quantum version, otherwise it would simply open it in the old browser and that was a problem for other things not interesting here maybe. There came a moment where this new so called quantum browser stopped working, i.e. it crashed in completly white screen, while not being able to close it, and, furthermore, without being able to uninstall it, again from this app store, as everytime i tried it the app store window would just show me that it was working ( i pressed uninstall and the "cercle around" dynamic icon showed), but no matter the time i left it to finish it never did/does. Now i'm trying to, again, update the OLD firefox browser i had because it is so old ( version 61 ) that many webs can't even be used ( Netflix for example). HOWEVER, i have to say that any of the official helps to download/update firefox has been of no use for the moment. That is, the "update firefox to latest release"( <a href="https://support.mozilla.org/en-US/kb/update-firefox-latest-release" rel="nofollow">https://support.mozilla.org/en-US/kb/update-firefox-latest-release</a>) page assumes that the update will take place by just going to &lt;&lt; Help-&gt;About firefox&gt;&gt;, but it doesn't; and the alternative method, using "Choose which Firefox Browser to download in your language" page ( <a href="https://www.mozilla.org/en-GB/firefox/all/#product-desktop-release" rel="nofollow">https://www.mozilla.org/en-GB/firefox/all/#product-desktop-release</a>) downloads me a compressed file ( in concrete firefox-88.0.tar.bz2). What is the problem with this? i haven't found a single word saying what to do after this download... i'm a newbie i only see a whole bunch of archives and files within but i don't have the Icon to press( yes, there is the firefox executable program that if you press appears the browser, but how can i place, and use, this outside the file( when i move it outside it stops working)) and so be able to use access the browser without having to go all into the downloaded file? </p><p>I know this is extremely long and i apologize for it. Here in the following i'll simply summarize the questions mentioned in hope that someone has any answer: 1) Why  Firefox quantum, installed from the official app store in Linux ( it is/was the only Firefox appearing there as if it was the older version), didn't update the last version i previously had and made instead a duplicated, conflicting sometimes with the older ( Jupyter lab problem mentioned ), version. 2) Why has this Quantum browser suddenly crashed in my computer and why i can't even un-install it. 3) What is to be done with the update-downloading compressed file ( coming from <a href="https://www.mozilla.org/en-GB/firefox/all/#product-desktop-release" rel="nofollow">https://www.mozilla.org/en-GB/firefox/all/#product-desktop-release</a> ) as to end up with the nice-looking, usually found, firefox browser icon in the screen, instead of having to go inside the file to use it.  </p><p>Many thanks to anyone being able to help this troubled-guy in his proces of not going back to google chrome and windows. </p>


created: 2021-05-04T06:38:41-07:00
updated: 2021-05-04T06:38:41-07:00
title: Firefox keeps muting my system sound
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: KarrieDreammind
content:
<p>This is very bizarre and a specific problem. Ever since I purchased a new HP laptop this has started happening regularly: I would open Firefox and watch a few YouTube videos normally. After maybe the 3rd or so video, ALL the sonud of my entire laptop would stop working. I'd check the volume control and it all shows fine, however I can't hear any sound from anything else, not from other browsers, not from the computer's own media players, nothing, even though there is no 'muted' icon showing on anything. The moment I shut down Firefox ALL the sound comes back straight away. This has been happening constantly and I've had this laptop for a few months now (it didn't happen on my old laptop). So yes, obviously I've restarted the laptop loads of times. It keeps happening. </p><p>What is going on?? </p>


created: 2021-05-04T06:30:51-07:00
updated: 2021-05-04T06:51:16-07:00
title: old sync
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
answers: 1410593;
creator: philippe.lebon
content:
<p>Hello I had carefully kept my history and my bookmarks for 3 years. When I reinstalled a window and had to reinstalled Firefox I could not get access to my history and bookmarks from before. Before I had already done this and was able to recuperate my past history and bookmarks, but not this time, can help please. </p>


created: 2021-05-04T06:03:27-07:00
updated: 2021-05-04T10:00:24-07:00
title: UI freeze when opening bookmarks or history from library menu in Firefox 89/90
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410630;1410631;
creator: twofort
content:
<p>Hi! </p><p>Been test driving Proton and quite liking it, but on both FF 89 and 90 im running into issue where opening bookmarks or history via library menu freezes browser ui. Restoring and maximizing window restores the functionality again until next time i try to access said menus. After restoring and maximizing it seems like all the actions i've tried happen at once. See video <a href="https://imgur.com/a/8f2tl0l" rel="nofollow">https://imgur.com/a/8f2tl0l</a>. I have roughly 100 bookmarks, so that shouldn't be an issue. </p><p>This happens also on completely fresh install without any backups and new profile. As soon as I import my bookmarks or even bookmark couple new, random sites without restoring old bookmarks, this problem begins manifesting itself. </p><p>I've tried troubleshooting mode and that <strong>helps</strong>, but im still sure what causes the issue as just disabling hardware acceleration does not help and I have no other themes or extensions active atm. Just in case I've also tried updating graphics drivers to no avail.  </p><p>Stable FF does not display such issue. </p>


created: 2021-05-04T04:54:12-07:00
updated: 2021-05-04T15:00:15-07:00
title: Firefox icon gone from taskbar and desktop and I can't get it back
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410586;1410611;1410624;1410643;1410690;1410706;1410708;1410718;
creator: buythiscanoe
content:
<p>As the subject says. I can still search for the firefox app and open it that way or I can start it from the START page that comes up when I hit the windows key on the keyboard. But I am not allowed to drag and drop it onto the taskbar as it says it's already there. It's sorta there I guess because FF is open right now while I type this and this open tab is indicated on the taskbar. If I were to close the FF window there would be no FF logo on the taskbar. </p><p>Right clicking the firefox app in the start list that comes up when I left click on the windows icon in the lower left or hit the windows key on my keypad gives me options to unpin FF from the start page or unpin it from the taskbar. I don't want to do that. </p><p>I did something to mess this up and I can't fix it. I want the FF logo back on my taskbar so when I power up the machine I can click on the logo in the taskbar to get to the browser with all my previously open tabs back. </p><p>The latest Windows 10 a Lenovo yoga laptop if it matters. </p><p>Thanks </p>


created: 2021-05-04T04:45:14-07:00
updated: 2021-05-04T04:45:14-07:00
title: What is the most profitable way to use Apple Watch?
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: officeland20
content:
<p>In fact, it's just my curiosity, the desire to know about this Apple Watch, what are the benefits of it. Because I created a <a href="https://bigsportslive.com/" rel="nofollow">technology</a> related website, I need ideas about Apple Watch </p>


created: 2021-05-04T04:18:50-07:00
updated: 2021-05-04T04:18:50-07:00
title: facebook bate papo
tags: windows-7;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: pt-BR
creator: sergiofiodagua
content:
<p>olá. não consigo acessar bate papo no facebook. clico na pessoa com quem quero falar e abre uma janela que fica totalmente preta. não abre nunca o ambiente para ler ou digitar. já limpei navegação, cookies, reinstalei o firefox e nada. se tento abrir em outro navegador, funciona normalmente. obrigado pela ajuda. </p>


created: 2021-05-04T04:12:10-07:00
updated: 2021-05-04T04:12:10-07:00
title: ه بارگیری کنید. https://polkadot.js.org/extension/
tags: desktop;download-and-install_1;
product: firefox
topic: download-and-install
locale: en-US
creator: Mor5640
content:
<p>ه بارگیری کنید. <a href="https://polkadot.js.org/extension/" rel="nofollow">https://polkadot.js.org/extension/</a> </p>


created: 2021-05-04T03:53:52-07:00
updated: 2021-05-04T03:53:52-07:00
title: User names and passwords not stored
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: gst0112020
content:
<p>We proceeded exactly according to the description for installing the option to save user names and passwords for further use. But it doesn't work. There comes the question if user name and password should be stored and despite you get "yes" they are not stored. Everything funcions well on our other computers but it doesn't work on our additional computer we are just installing. What could be the problem? </p>


created: 2021-05-04T02:42:20-07:00
updated: 2021-05-04T03:09:06-07:00
title: проблема в FireFox появляются артефакты и изменяются щрифты
tags: desktop;other;windows-81;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410568;1410570;
creator: sushka-27
content:
<p>Только в браузер FireFox происходят проблемы с изменениями шрифтов при отображении информации и отображением картинок. Проблема не статична, а динамична (картинка одна и та же может нормально отобразится а может быт в артефактах). в Chrome и Opera таких проблем нет. OS Windows переустановил, браузер поставил заново - проблема осталась. </p>


created: 2021-05-04T02:27:47-07:00
updated: 2021-05-04T02:27:47-07:00
title: Changing the keyboard shortcut for
tags: desktop;customize;windows-8;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: aleksi.scott
content:
<p>Can I change the keyboard shortcut for Responsive Design Mode which is Ctrl+Shift+M? </p><p>The fingerprints are the biggest privacy threat on the internet. Firefox has great add-ons for that, but the problem is the screen size (resolution). I have a very rare screen size, only 1% has it, so I'm always unique on the net. You can change the resolution using Responsive Design Mode, but I would like to get it faster, at least by changing the shortcut. </p><p>It would be great if someone would make an add-on for this, that is, with one click to the Responsive Design Mode. </p>


created: 2021-05-04T02:17:19-07:00
updated: 2021-05-04T04:32:35-07:00
title: Nem kapcsolódott: lehetséges biztonsági probléma
tags: desktop;privacy-and-security_1;needsinfo;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: hu
answers: 1410564;1410569;1410580;
creator: bertag03
content:
<p>Nem tudom megnyitni a youtubeot se a gmailt meg úgy semmit nem tudok, bármit beírok a keresőbe ezt adja ki! </p>


created: 2021-05-04T01:47:44-07:00
updated: 2021-05-04T01:47:44-07:00
title: Firefox Monitor bug: not displaying monitored email addresses
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: w4rner
content:
<p>I have had a single Firefox Account since 2018. I have updated through three primary email addresses: let's call them 1, 2 &amp; 3.  </p><p>July 2020 - I changed Firefox Account to primary email 2, and removed primary email 1. </p><p>August 2020 - I registered for Firefox Monitor. I added many "another email" (the maximum number, 10 I think) to be monitored : let's call them emails 4-13, and set "Send breach alerts to the affected email address". </p><p>December 2020 - I changed Firefox Account to primary email 3, and email 2 is my account secondary email. </p><p>April 2021 - I received an email to email 4 saying it was in a breach. </p><p>Today - on <a href="http://monitor.firefox.com" rel="nofollow">monitor.firefox.com</a> it says I am not monitoring any emails except my primary email 3, and have not been in any breaches as pictured. </p><p>Therefore, there is a bug with <a href="http://monitor.firefox.com" rel="nofollow">monitor.firefox.com</a>:  - On the one hand, email 4 (and presumably 5-13) are all still being monitored. - But on the other hand, <a href="http://monitor.firefox.com" rel="nofollow">monitor.firefox.com</a> states I am not monitoring any other emails. </p><p>Could a Mozilla dev please get in touch to look into this specific case? </p>


created: 2021-05-04T01:30:19-07:00
updated: 2021-05-04T02:25:12-07:00
title: Strona internetowa: "Abez drop"
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410557;1410563;
creator: daw.gliklich
content:
<p>Dzień dobry. Prosiłbym o odblokowanie strony <a href="http://abezdrop.com" rel="nofollow">abezdrop.com</a>. Wpłaciłem tam pieniądze, żeby otrzymać skiny do gry "CS:GO". Rozmawiałem z supportem tamtej strony i wydawało być wszystko legit. Bardzo proszę o odblokowanie tej strony albo prośbę tej strony o zwrócenie mi moich przedmiotów. </p>


created: 2021-05-04T01:23:35-07:00
updated: 2021-05-04T08:38:28-07:00
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410561;1410620;
creator: cycloneaniket
title:
cant find "view pocket" option in Library and cant find "restart firefox with addons disabled" option

content:
<p>I updated my Firefox (windows) to new version. I was running bit older version so i don't know if this options were removed when in later versions. There used to be a option in Library and in Library icon on address bar where i could go to my pocket list. Now there is no option, the only button there is to save page in pocket which was always there but no way to go and see them easily. Second option i cant find is "restart firefox with addons disabled" i used to use this to check if the problem i am having are because of some addons or what. It was very useful for me but cant seem to find it now in new version. I am running Firefox 88.0(64bit) version. </p>


created: 2021-05-03T23:39:26-07:00
updated: 2021-05-03T23:39:26-07:00
title: Fedora 34 keyboard shortcuts issues
tags: linux;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: premier69
content:
<p>Hello </p><p>I've been using linux for 3 years now but never before fedora, i just installed Fedora 34 KDE and im having issues ive never had before, im wondering why and what i can do about it. </p><p>for example, ctrl+c seems not to be working. i have to look up a lot of guides and copy a lot of commands from websites using firefox and i want to paste them in the terminal but its finnicky, often doesnt, i cant quite get a hang of when it does and why sometimes it refuses. </p><p>another issue is ctrl+w works to close tabs but ctrl+f4 doesnt, but alt+f4 does work. what the hell? </p>


created: 2021-05-03T23:29:11-07:00
updated: 2021-05-04T08:26:29-07:00
title: Weird looking text in some websites.
tags: mac-os;desktop;websites;firefox-870;
product: firefox
topic: websites
locale: en-US
answers: 1410577;1410612;
creator: styhoke1
content:
<p>Hi, this happens in some of the webpages that I visited recently. The font looks pretty weird here. But when I select that text and copy it and paste it somewhere else, it fixes up. If anyone could help me fix this that would be awesome. Thanks! </p>


created: 2021-05-03T23:27:10-07:00
updated: 2021-05-03T23:27:10-07:00
title: Login with Facebook blocked by Firefox
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: Phaewryn1
content:
<p>I can log into this website on Chrome, but not on Firefox. Chrome doesn't work with my high contrast theme since the last Windows update, so I really need to use Firefox, but I also would like to be able to use this website too. This website doesn't offer a regular login option, you have to use either Facebook or a cell phone. I don't have a cell phone that gets text messages, so I can't do that, so I need to be able to log in with Facebook. I can't find anywhere in my setting where I have it disabled. I even have the site whitelisted (in Trusted Sites) in Ublock Origins to no avail. I may have, at one point, a long time ago, once dismissed a Facebook log in prompt and told it to never ask me again. How would I go about telling it to please ask me again? </p>


created: 2021-05-03T22:16:39-07:00
updated: 2021-05-04T07:17:43-07:00
title: How Does Google Know What I'm Typing
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410541;1410600;
creator: FOXFIRE5000
content:
<p>I've been using a private Firefox window, but I notice Google keeps sending me YouTube videos and Pinterest suggestions based on obscure things I've only mentioned in a chat forum, while using this browser. And having to do with things mentioned in a text someone sent me. Neither I nor the texter have a Google phone. I don't have Chrome installed, so it's not like I had their browser open. Don't know how they're doing it. It's creeping me out. It cannot be coincidence. </p>


created: 2021-05-03T21:59:56-07:00
updated: 2021-05-03T21:59:56-07:00
title: Youtube won't load
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: qempireq1
content:
<p>Basically, out of nowhere, youtube simply refuses to load up in firefox. I have cleared my cookies, turned off my add-ons (only have u-block origin), and even started firefox in troubleshooting mode, but the problem persists. I have no clue about what to do at this point. The first part of youtube does load fine, but if I try to scroll down, it just stays blank. Sometimes videos do load, but not the comments. Finally, youtube studio does work, it's just the main site and trying to watch videos that gives me trouble. </p>


created: 2021-05-03T21:59:20-07:00
updated: 2021-05-03T22:20:53-07:00
title: Several things happen typing
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410535;
creator: EIBBOR2654
content:
<p>I'm not sure what is causing this, but for a while now I have been having problems when typing and this happens quite a bit now. First I'm not very proficient at typing, I use the hunt and peck method, I have to look at the keyboard to type. But it seems like when I hit certain keys like: W, E, R, T, Y or in that area of keys, things happen I do not want. For one, I had to type this in my email and copy and paste here, because the tab that this was open in, kept reloading and I would lose everything I typed.  Even in the email, several times when I hit the E R keys a window would pop up asking if I wanted to leave the page. Or what I was typing would show up in the search block at the top of the email screen. When I'm typing out a comment in YouTube, the tab will reload and I lose everything. Sometimes in my gmail account, typing an email to someone, or in another site like YouTube or a companies website typing out a question or answering one, if the tab doesn't reload, a Bing search popup window opens.I thought it might be my keyboard as it was quite old, but I just replaced it with a new one and the problem has gotten worse. I've run a virus scan and every other scan on Avast that I have and there is nothing and Avast is current. I have the Windows 10 Hotkeys turned off. This is getting really annoying. I do not know if it is a Windows problem or a Firefox problem or a computer problem. So far no one has been able to give me an answer.Are there Shortcut Keys in Firefox, more in Windows 10 other than the hot keys, or is there some other program I need to disable?Please Get back with me on this.Robert </p>


created: 2021-05-03T21:27:06-07:00
updated: 2021-05-03T21:27:06-07:00
title: Not receiving emails from Mozilla
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: mozilla225
content:
<p>Tried to sign into Firefox Reality today, wanted to send an email for verification, but I never got it. Tried signing into Firefox Android, same thing, no email received to login.  So I logged into my Mozilla account using Chrome on my phone. Got in fine. I can see the recent login attempts in history.   </p><p>So I try and add a secondary email, which first, wants me to verify my email, which I'm still not getting...   </p><p>I have used this email for Mozilla since 2016, no problem.  Looks like the last email from Mozilla I got was from 3/23/21. I wonder if they are blocking my domain unintentionally or something. I use my own domain for email - <a href="http://protonus.ws" rel="nofollow">protonus.ws</a> - and I fully control the email on it. Yes I checked my spam folder. Searched the server, last thing from Mozilla was 3/23.  Anyone know who I can contact to see what's up? </p>


created: 2021-05-03T19:47:54-07:00
updated: 2021-05-03T19:47:54-07:00
title: 2+ minute delay on Firefox start at times with ppoll lines?
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: mikes5
content:
<p>Have a strange delay that has happened a number of times that causes a delay of about 2 minutes and 40 seconds for Firefox to open on my fully updated Fedora 33 64bit system? Using strace it pauses at these to times.  </p><p>ppoll([{fd=10, events=POLLIN}], 1, {tv_sec=119, tv_nsec=999420000}, NULL, 8) = 1 ([{fd=10, revents=POLLIN}], left {tv_sec=46, tv_nsec=773625894}) ppoll([{fd=14, events=POLLIN}], 1, {tv_sec=119, tv_nsec=999274000}, NULL, 8) = 1 ([{fd=14, revents=POLLIN}], left {tv_sec=113, tv_nsec=850834948}) </p><p>When it doesn't happen there are no lines with the ppoll information in the strace. At same time, google chrome will load in seconds, just like firefox when it is working correctly. </p><p>First time it happened was after an upgrade to latest kernel, so thought that might have been it. Rebooted system to previous kernel, but problem still occurred. Downgraded firefox to previous version, but that also resulted in no change. Checked the rpm listing, and found that nss i686 had also been updated in last pass, so did a reinstall of the nss*x86_64 files. Problem disappeared, and firefox was back to loading in seconds versus the 2 minutes and 40 seconds. (Does seem to work ok once loaded).  Reloaded with latest kernel, an it still worked. Upgraded to latest firefox again, and still worked. Ran fine for a full day, but then it started doing the same. Tried the nss reinstall, but no change. Rebooted machine, no other changes, and it went back to working?? </p><p>Have the strace dump file that is about 4M - line numbers that issue happens. 2687	ppoll([{fd=10, events=POLLIN}], 1, {tv_sec=119, tv_nsec=999420000}, NULL, 8) = 1 ([{fd=10, revents=POLLIN}], left {tv_sec=46, tv_nsec=773625894}) </p><pre> 4422	ppoll([{fd=14, events=POLLIN}], 1, {tv_sec=119, tv_nsec=999274000}, NULL, 8) = 1 ([{fd=14, revents=POLLIN}], left {tv_sec=113, tv_nsec=850834948}) </pre> <p>Total of 57123 lines firefox.bad </p><p>A run without the errors is about 50866 lines long and has no ppoll lines?? </p><p>Only seen error with firefox, so not sure if it is related to firefox or firefox with something else in system?? </p>


created: 2021-05-03T19:11:29-07:00
updated: 2021-05-03T19:11:29-07:00
title: YouTube se queda cargando al volver al menú principal
tags: desktop;websites;windows-8;firefox-880;
product: firefox
topic: websites
locale: es
creator: Ivojoelmorales
content:
<p>Hola, hace un tiempo tengo este problema con YouTube. Por ejemplo termino de ver un video y hago clic en el logo de YouTube para ir a la página de inicio y el navegador se queda tildado por un rato como si le costara cargar, también provoca la ralentización de toda la computadora. Sólo sucede con YouTube. ¿Alguna solución? </p>


created: 2021-05-03T17:47:46-07:00
updated: 2021-05-03T18:00:36-07:00
title: reinstalling withFirefox with existingrecovery key
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1410506;
creator: robert-sinnott
content:
<p>I have recently had a new hard drive installed and wish to reinstall existing data using my existing recovery  key </p>


created: 2021-05-05T16:26:48-07:00
updated: 2021-05-05T16:26:48-07:00
title: Block allow popup freezes
tags: linux;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: cal.lidderdale
content:
<p>I go to <a href="http://voice.google.com" rel="nofollow">voice.google.com</a> and try to make a call (and any other site) and I get a popup "Allow site to use your microphone"  [Block][Allow]  I click on Allow and nothing happens. </p>


created: 2021-05-05T15:25:50-07:00
updated: 2021-05-05T15:28:19-07:00
title: Firefox requires 2 attempts to load any web page
tags: desktop;fix-problems;windows-10;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
creator: lyd58019
content:
<p>I have a rather weird problem with firefox. I need to open websites twice to get them to work. To try and explain what I mean here is a how i currently need to use the browser </p><p>Open tab, </p><pre>type in web address/search, hit enter </pre> <p>tab is stuck infinitely loading ( i cant refresh, I cant type a different adress, that tab is just stuck loading) open a second tab </p><pre>type in the exact same address/search hit enter and for some reason it now loads instantly </pre> <p>And it isnt just new tabs its the same story to load any and all webpages  say I am on a page of google search results click a link stuck infinitely loading open new tab repeat the same search click the same link, for some reason now loads instantly </p><p>Also websites that require the dumbest thing in history, captchas, they are simply unusable, doesnt matter if I use the pictures or the audio, even when I get it right it just reloads the pointless captcha box. Why a captcha is necessary sometimes just to load <a href="http://google.com" rel="nofollow">google.com</a> makes less than zero sense, even if I was a bot what possible harm could I do by loading a search bar? but I digress </p><p>I am on the latest version and I do have some addons installed: </p><p>privacy badger, dark reader, ublock origin, tree style tabs, privacy settings, ghostery,dontaccept webp </p><p><br> but even starting firefox with add ons disabled the problem is still there. </p><p><br> Anyone got any ideas for this? thanks </p>


created: 2021-05-05T15:00:42-07:00
updated: 2021-05-05T15:00:42-07:00
title: Remove the "Authentication Required" popup (without being logged in)
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: ambrodu
content:
<p>Hello, I'm using geckodriver to make a bot that need proxys to run. Only problem I need to add an option for "auth required" proxys. I can setup the proxy but the issue is that the default "Authentication Required" popup make selenium crash. How can I disable this option in about:config ? </p><p>Thank you... </p>


created: 2021-05-05T14:21:14-07:00
updated: 2021-05-05T14:21:14-07:00
title: Annoying "get latest firefox developer edition version" popup in search bar.
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: xodecam288
content:
<p>I have firefox developer edition 88.0b9, I have disabled updates using policies.json(DisableAppUpdate: true), so the infamous "update to the latest version" popup with the green icon went away. But now it seems there's another form of those popups that firefox employs. And in the search bar this time. Why aren't they disabled by DisableAppUpdate? How can I disable them using about:config or something of the sort? Pretty sure I've got no malware or anything, always been careful about that kind of thing. Don't have many programs installed. Don't have any addons except an adblocker. All the buttons on that annoying popup lead to official mozilla resources: <a href="https://support.mozilla.org/en-US/kb/update-firefox-latest-release" rel="nofollow">https://support.mozilla.org/en-US/kb/update-firefox-latest-release</a> <a href="https://www.mozilla.org/en-US/firefox/new/" rel="nofollow">https://www.mozilla.org/en-US/firefox/new/</a> So what do I do with those popups? I have no intention of updating(I don't want any redesigns, any new functionaly, any other things that would disrupt me and change the stuff I'm used to). Only want to disable those popups. That's the entire reason I used policies.json - to disable those annoying popups. But now another form of them appears. </p>


created: 2021-05-05T13:20:08-07:00
updated: 2021-05-05T13:29:58-07:00
title: Downgrading to FF87 to get back "View Image" context menu
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410900;1410904;
creator: w7raed
content:
<p>I undertand that FF has removed view image from the context menu with the 88 update. </p><p>i wish to downgrade my browser to FF87 to get the "view image" in the contect menu back. </p><p>Is there a way to downgrade from the browser? if not, is there a page with the old releases i can dawnload it from? </p>


created: 2021-05-05T13:10:30-07:00
updated: 2021-05-05T13:10:30-07:00
title: Gmail addressee autocomplete intermitent
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: dutchflyr
content:
<p>With Gmail open in Firefox browser, when I start typing the name of the addressee in the TO field, many addressees will not autocomplete, even though they are properly saved in my Gmail contacts list.  I looked for common solution for this ... and found: use different browser.  I did, and MS Edge works just fine.  Is there a setting in Firefox that will fix this? </p>


created: 2021-05-05T12:22:55-07:00
updated: 2021-05-05T12:22:55-07:00
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: 4rvs19
title:
Bookmarks don't sync to a Windows 10 PC (and work on macOS and iOS) - yet I can send tabs there / from

content:
<p>Hello, see subject: 1. I have 3 devices under my account - macOS, iOS, windows 10. Changes between the first two sync up, and Windows 10 does not - both ways: bookmarks created there are not reflected on other devices and bookmarks deleted / created on other devices are not updated on Windows. 2. Despite this, I can send a tab from another device to Windows, and the other way as well. 3. Tried logging out / in on all devices. 4. Sync logs from the Windows computer uploaded here: <a href="https://controlc.com/cc0e2a07" rel="nofollow">https://controlc.com/cc0e2a07</a> / <a href="https://ghostbin.co/paste/97v89" rel="nofollow">https://ghostbin.co/paste/97v89</a> / <a href="https://rentry.co/8mepr" rel="nofollow">https://rentry.co/8mepr</a> / <a href="https://zerobin.net/?5757c579e02ae270#MUx1ZMz2S3iMsQZgQv4d0QstpyN0bl7IQFxXUpyWpyU=" rel="nofollow">https://zerobin.net/?5757c579e02ae270#MUx1ZMz2S3iMsQZgQv4d0QstpyN0bl7IQFxXUpyWpyU=</a>  5. System properties for Windows PC: Device name	CA-649QL33 Processor	Intel(R) Core(TM) i9-9980HK CPU @ 2.40GHz   2.40 GHz Installed RAM	32.0 GB (31.7 GB usable) Device ID	7D9A65E7-D213-4DE7-9830-31246F33B94B Product ID	00329-10180-00000-AA588 System type	64-bit operating system, x64-based processor Pen and touch	No pen or touch input is available for this display 6. Windows version: Edition	Windows 10 Enterprise Version	20H2 Installed on	‎8/‎10/‎2020 OS build	19042.928 Experience	Windows Feature Experience Pack 120.2212.551.0 </p>


created: 2021-05-05T12:06:19-07:00
updated: 2021-05-05T12:06:19-07:00
title: Preview takes FOREVER to Load and Print - WHY?
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: jsgordon.saf
content:
<p>Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it.  The only work-around I've found is to open my doc in Safari and then print - which is insane.  What's wrong with Firefox?? </p>


created: 2021-05-05T11:56:02-07:00
updated: 2021-05-05T11:56:02-07:00
title: download issue with name length
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: joycepureeos
content:
<p>I just installed Firefox for the first time and I downloaded a pdf and when I went to access it, Firefox shortened the name of the file to two letters. When I tried to rename it to the full name, it only gave me so many letters. That never happened to me with Chrome. </p>


created: 2021-05-05T11:29:47-07:00
updated: 2021-05-05T11:29:47-07:00
title: Perdí la cuenta de correos para iniciar.
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: es
creator: robegt72
content:
<p>Buenos dias. Perdí la cuenta de correos para iniciar y no puedo recuperarla (cambié por error el alias en microsoft).  ¿Como podria entrar en mi cuenta si no puedo acceder, pues todos los correos de verificación me los manda a la cuenta que he perdido? Gracias </p>


created: 2021-05-05T10:25:57-07:00
updated: 2021-05-05T10:48:56-07:00
title: Security popup?
tags: windows-7;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410861;
creator: FireFok_user
content:
<p>When trying to paste text in a message window this message pops up: </p><p>"Because of your browser security settings, the editor is not able to access your clipboard data directly. You are required to paste it again in this window." </p><p>I have no idea why and have looked all over the FF settings for something to change, but no luck. </p><p>I'm also suddenly having problems with TamperMonkey not running scripts even though it shows they are enabled. </p><p>I was able to past directly into the "Plugins" window below. </p><p>Win7 Pro, I'm the only user on PC. </p><p>Thanks. </p>


created: 2021-05-05T10:20:04-07:00
updated: 2021-05-05T10:20:04-07:00
title: https://www1.bmoharris.com/www/#/login doesn't work on firefox works fine on chrome
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: bhoidas
content:
<p>Hi </p><p>When I try and login even though I enter the correct credentials I get the message "hmm the information you provided doesn't match our records. Try again?" </p><p>Works perfectly fine on Chrome </p><p>I'm in IT so know what I'm doing and have tried all your generic fixes-safemode, troubleshooting etc. Firefox needs to fix this is it fixed and if so please advise or should I just stop using Firefox? </p><p>Thanks </p><p>Bill Hoidas </p>


created: 2021-05-05T10:18:11-07:00
updated: 2021-05-05T10:18:11-07:00
tags: desktop;privacy-and-security_1;windows-10;
product: firefox
topic: privacy-and-security
locale: en-US
creator: allen-tina
title:
using firefox 88:   firefox will not  autofil passwords, it will autofil the user! I h ae made sure that

content:
<p>Firefox will not  autofil passwords, it will autofil the user id  I have made sure that  it is configured to  autofil users and password. I only use Firefox password manager.   the problem started a few months ago i tried roboform, did not like it and removed it.  Anyway to get firefox  to autofil passwords again?thanks very much </p><p>allen </p>


created: 2021-05-05T09:57:00-07:00
updated: 2021-05-05T13:37:09-07:00
title: Firefox developer console in Croatian instead of English
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410906;
creator: pbadanjak
content:
<p>For some reason, somehow, the console language changed to Croatian. I use both Windows and Firefox exclusively in English, but I use Croatian keyboard layout. I've never set Croatian as anything, anywhere. Please help me because I'm going mad. I really don't want to switch to Chrome... This is a big problem for me since I never use Croatian on my PCs and am lost while trying to debug my web apps. </p>


created: 2021-05-05T09:48:09-07:00
updated: 2021-05-05T11:17:17-07:00
title: VPN Firefox
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410868;
creator: jlfavier
content:
<p>I installed the Firefox VPN and it is blocking sending emails. Is there a solution ? I am using Windows 10 and Windows Live Mail. Regards </p>


created: 2021-05-05T09:39:33-07:00
updated: 2021-05-05T11:47:11-07:00
title: Search engine
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1410866;1410875;
creator: emma.essel40
content:
<p>Please the search engine i was using initially for searches was google. All of a sudden, i don't how it has changed to another one i don't even know of. Please help me switch back to google search engine </p>


created: 2021-05-05T09:24:19-07:00
updated: 2021-05-05T09:24:19-07:00
title: 同一个账号，书签同步数据丢失
tags: desktop;sync;windows-10;firefox-880;
product: firefox
topic: sync
locale: en-US
creator: 531724220
content:
<p>我这变遇到一个问题，我使用531724220@qq.com这个邮箱登录浏览器，并且使用这个账号几年了，书签信息一直都是有同步的。请问，需要如何解决重装系统之后，重新登录firefox浏览器账号，书签丢失的问题？书签对我来说很重要，请帮忙排查解决，处理结果请反馈到531724220@qq.com。 </p>


created: 2021-05-05T09:15:35-07:00
updated: 2021-05-05T09:15:35-07:00
title: MacOS not allowing me to import anything other than bookmarks
tags: desktop;sync;
product: firefox
topic: sync
locale: en-US
creator: ctodd.todd1
content:
<p>Hello, I’m trying copy my passwords etc over from Firefox. Every time I follow the step and the import wizard comes up all it has listed is bookmarks. I’ve looked everywhere and I can’t for the life of me find a way to allow it to access the other stuff I want to sync from safari. </p>


created: 2021-05-05T09:06:14-07:00
updated: 2021-05-05T09:06:14-07:00
title: Firefox doesn't load any webpage or any page under applications menu
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
creator: vjreddy.t
content:
<p>Hi, I cannot launch any public webiste or a site under the application menu tab in firefox.  </p><p>Other browsers work properly </p>


created: 2021-05-05T08:44:19-07:00
updated: 2021-05-05T08:44:19-07:00
title: Can't print email
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: RisingTide5309
content:
<p>Hello - I have Yahoo! mail and, when I go to print my messages, I get the "Print Preview" where sometimes I'll see the whole message, sometimes I don't.  Then, after printing the message, I'll get about half of it (which is such a waste of paper)!  Please help. </p>


created: 2021-05-05T07:37:13-07:00
updated: 2021-05-05T08:34:13-07:00
title: MS Excel Office 365 - windows do not display correctly; started on May 5, 2021
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410831;
creator: awgoldsby
content:
<p>Beginning today, May 5, Excel files do not display correctly when viewing via Firefox web browser. I can open excel files for editing in Microsoft Edge, and they work/display correctly.  In Firefox, I can edit, but can't view the spreadsheet wholly.  It was fine yesterday. </p>


created: 2021-05-05T07:36:16-07:00
updated: 2021-05-05T07:36:16-07:00
tags: desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: kevincaines10
title:
I was hacked today my facebook page was hijacked A friend of mine set up a fundraiser page for my family cause are house burnt down this week and we lost everything, some jerk took what we raised and stole from some of our doners.

content:
<p>I want help to catch this person that stole from us after we lost our home and everything we owned, This person is pure evil and I really want to catch him, I have the fake Messenger screen snips and the fake gmail account he set up if that helps. I was told he Hijacked my page don't think he hacked my Firefox browser not sure even if someone could show or tell me how to track him or trace his movements anything that would help me catch him. were stuck in this motel so I got lots of time to devote to this finding him.  I just want to know if there is a way I could track him down and catch him? Like IP sniffer or something the FBI took a report but they are not very supportive. If anyone could show me id be eternally grateful. </p>


created: 2021-05-05T07:10:17-07:00
updated: 2021-05-05T12:31:54-07:00
title: how do I load Firefox,so I can evoke it?
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
answers: 1410810;
creator: donmary98
content:
<p><strong>bold text</strong> </p><p><em>duplicate. <a href="https://support.mozilla.org/en-US/questions/1335135" rel="nofollow">https://support.mozilla.org/en-US/questions/1335135</a></em> </p>


created: 2021-05-05T06:52:41-07:00
updated: 2021-05-05T08:45:33-07:00
title: saved logins and passwords
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410825;1410838;
creator: yaroslav.gerasimenko.88
content:
<p>how can i get access to my saved logins and passwords on my local pc??? i get update and all my savings got lost and i can't add anything to it again. </p>


created: 2021-05-05T06:51:11-07:00
updated: 2021-05-05T11:17:01-07:00
title: Mozilla Firefox Extension
tags: desktop;customize;
product: firefox
topic: customize
locale: en-US
answers: 1410809;1410822;1410834;
creator: dmoviesad
content:
<p>Hi I need to know the answer of my simple question I have created a Chrome Extension for my <a href="https://www.automaticchina.com" rel="nofollow">website</a>, so I wanna also publish my extension on Mozilla Firefox add-on store, Can I submit the same extension that I have published already on chrome store, Or it need some kind of change??? </p>


created: 2021-05-05T06:50:33-07:00
updated: 2021-05-05T06:50:33-07:00
title: TOP Sites on Firefox HomePage Will Not Stay or are Gone
tags: windows-7;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: kathyjoe5
content:
<p>Once again, the Top Sites that I have chosen on the the FF Home Page have shifted, or been removed. When I add them back on (and PIN) the site shortcut is there, but now I can't get the ICON that represents the Short Cut to appear and I have no idea how to find the URL for the ShortCuts, ie., the Twitter Bird that used to appear automatically, as an example. </p><p>I tried to take a Screen Shot, but the Screen Shot does not work on the FF Home Page.  </p><p>Would it be too difficult to put a "Lock" button, similar to the Windows Lock for the Task Bar. PIN does NOT work.  </p><p>I have not added any extensions or made any other changes that would affect this.  Please advise how to correct this, and I don't want to have to follow directions that take me all over the place like go to file such and such and check such and such.  That never works and usually ends up screwing up other issues.  It worked once, I don't see why it doesn't work now. </p><p>Thank you for you time and I look forward to a SIMPLE solution. </p>


created: 2021-05-05T05:31:27-07:00
updated: 2021-05-05T13:00:03-07:00
title: Changes specific url to another, which doesn't exist
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1410891;
creator: jaakko.pohjalainen
content:
<p>When I try to go to <a href="https://moodle.mmg.fi/valkeakoski/course/view.php?id=1395" rel="nofollow">https://moodle.mmg.fi/valkeakoski/course/view.php?id=1395</a>, Firefox automatically changes it to <a href="https://kiinteistoliitto.mmg.fi/valkeakoski/course/view.php?id=1395" rel="nofollow">https://kiinteistoliitto.mmg.fi/valkeakoski/course/view.php?id=1395</a>. <a href="http://kiinteistoliitto.mmg.fi" rel="nofollow">kiinteistoliitto.mmg.fi</a> exists but <a href="http://kiinteistoliitto.mmg.fi/valkeakoski" rel="nofollow">kiinteistoliitto.mmg.fi/valkeakoski</a> doesn't. Doesn't help if I type the whole url. Urls with id 1394 and 1396 work. I have previously visited the page in question. The page works on other browsers. </p>


created: 2021-05-05T05:11:59-07:00
updated: 2021-05-05T10:40:56-07:00
title: web page will not load
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1410853;1410858;
creator: tmc1
content:
<p>Hi, Web page remains blank. <a href="http://surepetcare.io" rel="nofollow">surepetcare.io</a> I get an site icon top left which makes you think that it has contacted the site but the page remains blank! Web site loads okay in Brave...any idea please </p>


created: 2021-05-05T03:58:04-07:00
updated: 2021-05-05T12:00:16-07:00
title: Firefox no longer displays chess.com pages properly
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410850;1410877;
creator: rpdickinson.me
content:
<p>Over the last 8 weeks or so, I have problems with Firefox displaying <a href="http://chess.com" rel="nofollow">chess.com</a> website. The problem is <a href="http://chess.com" rel="nofollow">chess.com</a> home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) &amp; some other <a href="http://chess.com" rel="nofollow">chess.com</a> pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history &amp; tried reinstalling Firefox (&amp; tried resetting my router) but with no effect. If I use an alternative browser <a href="http://chess.com" rel="nofollow">chess.com</a> site works fine &amp; as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access <a href="http://chess.com" rel="nofollow">chess.com</a> on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply! </p>


created: 2021-05-05T03:48:50-07:00
updated: 2021-05-05T03:48:50-07:00
title: launch of Firefox
tags: linux;desktop;fix-problems;firefox-860;
product: firefox
topic: fix-problems
locale: en-US
creator: bernard.vilain
content:
<p>Preamble: All program updates are accepted when proposed on any of my 2 PCs, Linux or Firefox and other programs.  </p><p>Situation: </p> <ul><li> Many multiple instances of Firefox are launched but can't be completed on my old (11 years old) tower PC (Linux based),  </li><li> seems to saturate video card with multiple instances of screens (1 or 2 minutes at most) until  it prevents other programs (eg Open office) to run  </li><li> Tower PC works well for other programs (open office) if Firefox in not launched  </li><li> while it works well when Firefox and other programs are launched) on my light PC ASUS (also with Linux) 3 years old. </li></ul> <p>Do I miss required minimal memory size on hard disk or on RAM, or is this an issue on Firefox, or...? </p><p>Can anyone please help and advise? Regards </p>


created: 2021-05-05T03:19:56-07:00
updated: 2021-05-05T03:19:56-07:00
title: Plus signs when searching from adress bar
tags: linux;desktop;tips;firefox-880;
product: firefox
topic: tips
locale: en-US
creator: sojusnik
content:
<p>When searching for a phrase with an OpenSearch-Engine on <a href="https://www.deepl.com/translator" rel="nofollow">DeepL</a>, then plus signs "+" appear between words. You can get the Deepl Search-Engine from <a href="https://mycroftproject.com/install.html?id=93166&amp;basename=deepl_autoen&amp;icontype=ico&amp;name=DeepL+ANY+-%3E+EN" rel="nofollow">Mycroft</a>. </p><p>Any ideas how to remove those plus signs in order to be able to translate phrases? </p><p>Observed on Firefox 88.0 on Ubuntu 20.10. </p>


created: 2021-05-05T02:40:55-07:00
updated: 2021-05-05T16:38:45-07:00
title: Some websides are displayed in the firefox browser with scrambled text.
tags: desktop;websites;escalate;windows-10;font;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1410777;1410794;1410796;1410797;1410801;1410803;1410828;1410895;1410927;
creator: wouter.enzian
content:
<p>The text and figures of some websites are scrambled and are partly or complete invisible. See image </p>


created: 2021-05-05T02:17:08-07:00
updated: 2021-05-05T02:17:08-07:00
title: menu contextuel
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: gerard.eychenne8
content:
<p>Bonjour  Depuis quelques jours j'ai un problème avec le menu contextuel de firefox lorsque je veux enregistrer une photo trouvée sur une page web : le menu contextuel clic droit + lettre "s" renvoie sur deux entrées du menu contextuel  : Enregistrer l'image sous... (lettre s pour racccourci) et Choisir l'image comme fond d'écran (lettre s également) voir image jointe img01. J'utilise Firefox 88.0 64bits : voir img02. Jusqu'alors clic droit + lettre s au clavier ouvrait la boîte de dialogue enregistrer l'image. Je souhaiterais supprimer ce double emploi de la lettre s ou supprimer le menu contextuel "choisir l'image comme fond d'écran" dont je ne me sert jamais. Merci par avance pour votre aide </p>


created: 2021-05-05T00:21:17-07:00
updated: 2021-05-05T00:58:35-07:00
title: (Solved) Ctrl+Shift+R doesn't work
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410771;
creator: AkhileshTekade
content:
<p>The Reload (override cache) shortcut <strong>Ctrl + Shift + R</strong> doesn't work on my browser, but <strong>Ctrl + F5</strong> works fine </p><p>Does anyone know how to fix this? </p> <ul><li> I'm using the latest updated version <strong>88.0 (64-bit)</strong> </li><li> The shortcut doesn't work in Private Browsing (Incognito) window either </li></ul>


created: 2021-05-04T23:54:45-07:00
updated: 2021-05-05T04:10:09-07:00
title: Change default search engine to google doesn't stay after restart MacOs
tags: mac-os;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410778;
creator: schmitt_thorsten
content:
<p>Hi All, </p><p>I changed the search engine setting multiple times to google as default. It works for a while, but after some restarts of my MacBook Firefox always goes back to the standard browser default serch engine. I am a MacOs User, what can I do? </p><p>Thanks for your help. Thorsten </p>


created: 2021-05-04T23:43:41-07:00
updated: 2021-05-04T23:43:41-07:00
title: Tab restore from backup copy doesn't work on version 88.0
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: keynikus
content:
<p>When I started Firefox today, there was no my tabs. I tried to restore them, but nothing happened. Any backup copy doesn't work, I have 'warning message', click "Ok" and then nothing happens. So, I lost all my tabs. Please, say, why can it happens? </p>


created: 2021-05-04T23:35:01-07:00
updated: 2021-05-05T07:35:13-07:00
title: Firefox constantly crashing on specific web pages
tags: mac-os;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410766;1410820;
creator: gavindrago24
content:
<p>Firefox crashes whenever I go onto a certain web page such as a few parts of the discord website and some YouTube videos. I have tried nearly everything I can find which is somewhat similar to the issue I am having. I tried disabling WebGL, tweaking security.sandbox.content.level, reinstalling, checking my add-ons, and rebooting my macbook (macOS 10.13.6). The same thing happens on safari, but not chrome. </p><p>The crash reason stated is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Here are the crash reports: <a href="https://crash-stats.mozilla.org/report/index/e8779820-e621-4739-a43e-e392a0210505" rel="nofollow">bp-e8779820-e621-4739-a43e-e392a0210505</a>  <a href="https://crash-stats.mozilla.org/report/index/29a6f662-0f4c-44d4-afbd-5e5900210505" rel="nofollow">bp-29a6f662-0f4c-44d4-afbd-5e5900210505</a>  <a href="https://crash-stats.mozilla.org/report/index/9ce6f8a8-6ddf-4771-824e-f94280210505" rel="nofollow">bp-9ce6f8a8-6ddf-4771-824e-f94280210505</a> </p>


created: 2021-05-04T23:26:01-07:00
updated: 2021-05-05T14:11:53-07:00
title: How do I change the font for my menu and toolbar?
tags: linux;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410792;1410893;1410913;
creator: naf33sa.naf33sa
content:
<p>Hello, I am a dyslexic user and I am trying to change the font of my menu to open-dyslexic, however i cant figureout how and most of the answers here only answer for changing the size, but not the actual font for the menu bar. How do I change the font of my tabs, bookmarks, and ect? thank you </p>


created: 2021-05-04T23:12:52-07:00
updated: 2021-05-04T23:12:52-07:00
title: Hootsuite will not work at all
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: cindysbd
content:
<p>I have been having issues with Hootsuite since the last update. Initially it was the page freezing and causing me to have to stop issues. Now the program will not open or work at all. All I get is a white page, I can't sign in or out nothing. This program is important to my work. I tried yesterday clearing the cache and that didn't help. Anyone else having issues with Hootsuite? Please help, I need this program to work or I have to move to Chrome as it will work on Chrome with no issues, but everything is saved here on Firefox so it would be a nightmare to move. </p>


created: 2021-05-04T20:25:37-07:00
updated: 2021-05-05T07:20:39-07:00
title: Bug on "Remove" button?
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410759;1410779;1410780;1410812;
creator: misc17
content:
<p>I'm so unhappy now I don't know where to begin. </p><p>I was having trouble loading a website (<a href="http://lowes.com" rel="nofollow">lowes.com</a>), continually getting an "access denied" error message. It occurred to me that I'd read somewhere that if you told Firefox to "forget this site," it might solve the "access denied" problem. I didn't remember how to do this, though, so I searched online and found a site that said that adding the "Remove" button to the Toolbar and clicking it would solve the problem. I dutifully added the "Remove" button, then, before clicking it, I triple-checked that the "Forget the last Five minutes" was selected and not any longer period of time. After all, I didn't want to lose everything! </p><p>Well, I did. </p><p>I had literally hundreds of tabs that I was working on open — they're all gone. All of my history — years worth — is missing. More things may have been deleted, but, to be honest, I'm afraid to check. </p><p>What did I do wrong? Or is the "Remove" button buggy? </p><p>And while I believe that everything that's missing now is irretrievably lost, if anyone has a hack to recover anything, I would be so, so grateful if you'd let me know. </p><p>Thanks in advance. </p><p>P.S. I wrote this post up once, hit "Submit," then, after an interminable period of time, the screen went to a blank page. My original post has never appeared. Is there perhaps something wrong with my Firefox (which has been perfectly fine up until now)? </p>


created: 2021-05-04T18:50:02-07:00
updated: 2021-05-05T13:19:17-07:00
title: I need Firefox to lie to the website and say that Adobe Acrobat 9 is installed
tags: linux;desktop;customize;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410751;1410767;1410876;1410888;1410898;
creator: jamescobban
content:
<p>I am dealing with a government website.   All of the government forms are available as PDFs on this website.  However if I try to download a form the site looks at the browser description and does not see Adobe Acrobat installed on my system, so it returns a text document telling me to install Adobe Acrobat release 8 or higher.  I cannot install Adobe Acrobat because Adobe does not support Linux.  I don't need to install Adobe because Firefox, Chrome, and every other browser on the market has builtin support for PDF.  How do I customize Firefox to LIE to the website and say that Adobe Acrobat is installed? </p>


created: 2021-05-04T17:35:32-07:00
updated: 2021-05-04T17:35:32-07:00
title: Problemas al abrir un link de zoom
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: es
creator: eduardachicaiza7
content:
<p>Cuando mandan las reuniones de zoom por medio de links, este no se abre en firefox. he elegido la aplicación y ya le he instalad a travez de el navegador sin embargo sigue sin abrir. este problema lo tengo solo en firefox. </p>


created: 2021-05-04T17:23:37-07:00
updated: 2021-05-04T20:04:49-07:00
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410753;
creator: warriorprincess4christ7077
title:
How do I remove the mixed content protection permanently and will it remove the banner that appears?

content:
<p>How do I remove the mixed content protection permanently and will it remove the banner that appears? I am sick of the banner that pops up at times that affects the browsing ability which is entirely annoying and how do I remove the shield and padlock from my fire fox entirely. I hate having to disable those as they interfere with the operation of my firefox and website that I have because not all the content on my website fails to load if the mixed content is disabiled. I'm tired of having this on my browser. I have to enable all my site features everytime I reload my browser. This is totally in the way. </p>


created: 2021-05-04T17:07:07-07:00
updated: 2021-05-05T11:36:33-07:00
title: Auto update Mac Standard Accounts
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410754;1410790;1410848;1410872;
creator: kvnbrn61
content:
<p>All our users are running MacOS Catalina with standard accounts. How can I get Firefox to auto update without having to give standard users the Admin password to finish the install? Thanks in advance. </p>


created: 2021-05-06T16:30:53-07:00
updated: 2021-05-06T16:30:53-07:00
title: Take Screenshot with Google Sheets
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: MemoryLeak
content:
<p>Firefox recently moved the screenshot feature from the URL bar to the right-click context menu. </p><p>Question: How do you take a screenshot on pages like Google Sheets, where there is nowhere to right click to get to the context menu? </p>


created: 2021-05-06T16:11:43-07:00
updated: 2021-05-06T16:11:43-07:00
title: how can I make easy youtube downloader express work again
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: chowderchops
content:
<p>how can I make easy youtube downloader express  work again ? No icon shows up to press. The addon shows that it is installed and </p>


created: 2021-05-06T15:48:28-07:00
updated: 2021-05-06T15:48:28-07:00
title: msg: firefox running out of disk space. But miles of space available
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: abrogard
content:
<p>my browser is showing a yellow bar message 'firefox is running out of disk space...' </p><p>But there's plenty of disk space. </p><p>win10.  All up to date. </p>


created: 2021-05-06T15:21:35-07:00
updated: 2021-05-06T15:21:35-07:00
title: Has Firefox been updated in the last 60 hours?
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: musicmugger
content:
<p>Both my PCs were downloading from you tube perfectly, until two days ago, when the download button on both PCs disappeared, almost at the same time. As the people at Video Droid do not have an answer, I must assume the problem lies with Firefox. I hope we are not returning to the days when every update from Mozilla fucked up.  Kindly explain how I can fix this mess, or how I can backdate to an earlier Firefox that worked properly. To be quite honest with you, I’m not the slightest bit interested in your new smart arse add ons, and tricks, all I want is a browser that works for me, not one that loses me days working time because your programmers can’t get their shit together. </p>


created: 2021-05-06T15:00:47-07:00
updated: 2021-05-06T15:00:47-07:00
title: Why always a new tab?
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: pastorrittmiller
content:
<p>Why must a new tab/window open when I click a link? In settings I see to "open new tab instead of new window" but instead of having a bunch of tabs I am done using (like from a google search to an actual webpage) I would rather just have my current tab switch to the link I am choosing. Am I missing a setting? </p>


created: 2021-05-06T14:47:57-07:00
updated: 2021-05-06T15:23:39-07:00
title: firefox 88 too slow
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1411142;
creator: mario.natiello
content:
<p>After migrating from Firefox 87 to 88.0.1 under linux-64 (debian 10), the browser became very slow. Typing has a delay of 2-3 seconds between end of type and appearence on screen. Same for loading pages. Migrating back to firefox 87 is a nuisance since part of the setup is lost and mozilla keeps insisting daily to switch to firefox 88. The articles in "Fix slowness" do not seem to help. </p><p>Any suggestion? </p>


created: 2021-05-06T14:23:04-07:00
updated: 2021-05-06T14:23:04-07:00
title: Extenion
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: PowerDragonHD
content:
<p>Does anyone know if there is a Media player extension for FireFox if you don't know what I'm saying i talking about you can control music and video kinda like on chrome like how chome having that music icon and you can control your music and video that is what I'm talking about is there a exenion for Firfox like that? </p>


created: 2021-05-06T14:15:14-07:00
updated: 2021-05-06T14:15:14-07:00
title: Firefox stops working occasionally
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: rafallifesoldier
content:
<p>Hello,  </p><p>this is a basic question however nugging me all the time. About 2 months ago I switched from using Chrome to Mozilla. However about once every 2 days my Mozilla freeze for about 20 sec and not responding. It is not about the amount of tabs/windows I am working on, it happens quite randomly. I do have gaming laptop with lots of CPU and RAM if you may ask.  Is there any way to get rid of occasional crashing? Any IT hack much appreciated :) </p><p>Regards </p>


created: 2021-05-06T14:10:47-07:00
updated: 2021-05-06T14:10:47-07:00
title: Security concerns
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
creator: tommorin
content:
<p>How and why did Facebook install a tab on my personal Royal bank account page? I am a little frustrated as to how this could happen, it only happens with the the Royal bank ! </p>


created: 2021-05-06T13:25:50-07:00
updated: 2021-05-06T15:18:28-07:00
title: website not working with Firefox 88.01(64)bit on Win10 desktop
tags: desktop;websites;windows-10;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
answers: 1411106;1411141;
creator: n-fisher
content:
<p>can't sign on to <a href="http://mail.com" rel="nofollow">mail.com</a> using Firefox 88.01 it worked fine 2 days ago.  Now I get the screen below and I'm unable to type in  anything. </p>


created: 2021-05-06T13:16:04-07:00
updated: 2021-05-06T13:16:04-07:00
title: No abrir enlaces
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: rodri_tz
content:
<p>'<em>bold text'</em><strong>Desde hace unos días no puedo abrir ni WhatsApp Web ni Gmail, aunque busque en navegador. Cuando le doy clic al acceso directo en sitios favoritos, o en el buscador, aparece como si se cargara, pero después deja de hacerlo, no se que pueda ser este problema, hay alguna solución?</strong> </p>


created: 2021-05-06T12:52:49-07:00
updated: 2021-05-06T15:09:13-07:00
title: Eliminate the numbers in front of bookmarks
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1411103;1411139;
creator: noel_envoide
content:
<p>In the past I remember having this issue with YouTube tabs, related to YouTube notifications, but now it's happening with quite a few of my bookmarks to all sorts of different places. </p><p>Is there a way to stop this annoyance? </p>


created: 2021-05-06T12:42:23-07:00
updated: 2021-05-06T13:02:04-07:00
title: Font size TOO small on tabs, bookmarks and toolbars
tags: desktop;customize;windows-10;firefox-880;firefox-8801;
product: firefox
topic: customize
locale: en-US
answers: 1411102;
creator: waz123
content:
<p>I am currently on FF88.  It seems that every time there is an update, the font gets smaller and smaller. </p><p>I have been able to adjust the global  fonts easily. </p><p>With all available extensions not available anymore, there is no way to customize fonts for tabs, bookmarks or toolbars. </p><p>I have to move in so closely to navigate around FF.  I hate to ask for something this simple, please provide a option. </p><p>I am not able to do code, so that's out. Not really excited to move permanently to another browser but I might have to.  Was able to adjust the above items easily. </p><p>This has been an ongoing issue for FF. </p><p>Will this every be addressed? Thanks </p>


created: 2021-05-06T12:40:22-07:00
updated: 2021-05-06T14:43:10-07:00
title: Password Reset - on Macbook pro running Catalina w/o lose of data
tags: mac-os;desktop;privacy-and-security_1;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1411133;
creator: jmoffat2
content:
<p>Hello,  Is there a way to preserve my firefox history &amp; bookmarks from potentially being lost while resetting my password?  Its easy enough to reset. I would like to do so without losing all that I have accumulated to-date. </p><p>Thank you </p>


created: 2021-05-06T12:26:56-07:00
updated: 2021-05-06T13:47:47-07:00
title: Why do I have to sign into all my websites after putting my Windows 10 PC to sleep?
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1411111;
creator: srobb19
content:
<p>Lately, if I put my Windows 10 PC to sleep, after waking it, and going online again, do I have to sign in AGAIN? Every time, every site. This is a new thing. </p>


created: 2021-05-06T12:17:14-07:00
updated: 2021-05-06T12:17:14-07:00
title: Dúvida
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: pt-BR
creator: marcos_paulo_kp
content:
<p>Olá senhores da Mozilla,gostaria de pedir sua ajuda para uma <a href="http://dúvida.Eu" rel="nofollow">dúvida.Eu</a> queria saber se vocês pretendem lançar alguma atualização do firefox para alguma data expecífica.Espero diligentemente sua resposta,e também gostaria de agradecer esse suporte maravilhoso da Mozilla pois ele nunca me deixou na mão quando precisei resolver problemas em relação ao navegador.Muito obrigado pela sua atenção. </p>


created: 2021-05-06T11:54:20-07:00
updated: 2021-05-06T13:46:55-07:00
title: syncing
tags: mac-os;desktop;sync;firefox-840;
product: firefox
topic: sync
locale: en-US
answers: 1411110;
creator: dcswit
content:
<p>I just got a make pro.  When syncing my firefox account, none of my favorites sync to my new computer.  Help.  It's like starting over. </p>


created: 2021-05-06T11:32:53-07:00
updated: 2021-05-06T13:00:52-07:00
title: Transfer of old profile to a new pc
tags: desktop;download-and-install_1;windows-10;firefox-880;firefox-8801;
product: firefox
topic: download-and-install
locale: en-US
answers: 1411091;1411100;1411101;
creator: falk-kammeyer
content:
<p>Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox and paste the old one instead? </p>


created: 2021-05-06T11:16:38-07:00
updated: 2021-05-06T15:05:33-07:00
title: Address bar bugged
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
answers: 1411094;1411138;
creator: Jack0027
content:
<p>I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have thought that a simple task as entering a web address in the address bar and hitting enter would become so difficult, though for a while now this seems to be the case and to the point to where I'm considering not bothering with the Firefox browser anymore. I do enjoy where Firefox is now in current development and the way it looks as well the great performance. However, when basic functionality such as typing in a web address and hitting enter becomes difficult all the aforementioned positives become less and less relevant. It seemed to all start when development came to redesign the appearance of the UI, not sure what version. Basically, what I come to experience now roughly 90 percent of the time I type a web address in the address bar and hit enter is the browser does nothing. Sometimes it takes 5 to 6 tries with having to put the mouse courser back into the address bar and hitting enter multiple times before the browser decides it want's to go the website. Same issue occurs when opening a bookmark in another tab, switch to the tab and the site isn't loaded, have to hit enter multiple times before the web address will begin to load. Seems also that any setting regarding tabs background loading isn't present anymore in the settings either. Same issue will occur when selecting a favorite that comes up while typing in the address bar. </p><p>Recently I had reinstalled my entire operating system and was hopeful that this issue would be resolved by doing so with a fresh install of Firefox too, though the issue is still present. </p><p>I have no add-ons or themes that modify the address bar, nor any search add-ons. In fact, this issue occurs with no add-ons installed at all. The only thing I can think currently is that it is an issue and or bug of some kind within the search and or address bar settings current design.  </p><p>My settings here are attached as images. </p>


created: 2021-05-06T11:16:30-07:00
updated: 2021-05-06T11:16:30-07:00
title: Propriedades da Imagem no botão do Mouse...
tags: windows-7;desktop;other;firefox-880;
product: firefox
topic: other
locale: pt-BR
creator: fabrisr71
content:
<p>Na ultima atualização que teve no firefox, sumiu o "botão" que eu usava onde estava "propriedades da imagem"...  na imagem que adicionei de exemplo, nesse quadradinho cinza que aparece quando uso o botão direito do mouse, aparecia abaixo do "ver codigo da pagina" uma linha chamada "propriedades da imagem" ou propriedades do objeto" (já não lembro mais) e isso era um diferencial que havia entre o firefox e o chrome por conta da facilidade que havia em baixar as imagens através dessa linha ou botão (não sei como chamam...) </p><p>só que agora não tem mais, e isso ajudava muito quando um cliente falava "vai lá no instagram que tem as imagens para o catalogo"... agora é mais complicado de se conseguir puxar as imagens... </p><p>tem algum jeito de restaurar essa linha, essa "propriedades da imagem" ? </p><p>grato por qualquer ajuda ! </p>


created: 2021-05-06T10:53:19-07:00
updated: 2021-05-06T10:53:19-07:00
title: Lost bookmarks
tags: windows-7;desktop;bookmarks;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
creator: wlfsm8
content:
<p>I have lost my bookmarks and the Toolbar after last update. I have tried the Firefox procedures. Can anyone tell me how to reverse last update? </p>


created: 2021-05-06T10:40:39-07:00
updated: 2021-05-06T11:44:15-07:00
title: WidevineCdm crash on hulu and hbomax
tags: desktop;fix-problems;mac-os-x-109;firefox-780;
product: firefox
topic: fix-problems
locale: en-US
answers: 1411089;
creator: mcsaskia
content:
<p>I keep getting a crash notice when I try to watch Hulu that prevents me from playing anything. It says "WidevineCdm plugin has crashed" and gives me an option to reload, but it pops up again when I reload. How do I fix this? If it helps my crash report ID is bp-b9dc86c3-0580-4fb3-b7d3-86b6d0210506 </p>


created: 2021-05-06T10:20:12-07:00
updated: 2021-05-06T10:20:12-07:00
title: Scxript running in background slows or stops Firefox Running
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
creator: rwbg04774
content:
<p>Hi Sript from an unknown source is causing either  slowing  or stopping browser how do Identify and stop the scrips </p><p>Computer                  Lenovo  Desktop Op Sys                       Win !0 Browser                     Firefox </p><p>All are upto date </p><p>Thanks Roy </p>


created: 2021-05-06T09:32:09-07:00
updated: 2021-05-06T09:40:26-07:00
title: Google Maps 3D not working
tags: desktop;websites;windows-10;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
answers: 1411050;
creator: christophjakessler
content:
<p>After updating Firefox to 88.0.1, Google Maps no longer allows 3d / globe view. I checked hardware acceleration on / off, with no effect. Also other map services (e.g., <a href="http://windy.com" rel="nofollow">windy.com</a>, <a href="http://outdooractive.com" rel="nofollow">outdooractive.com</a>) no longer work correctly. Any ideas? </p>


created: 2021-05-06T09:17:26-07:00
updated: 2021-05-06T12:00:31-07:00
title: On the file icon...email link should show yahoo.com not hotmail.com please update
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: jtkot1
content:
<p>Please change the email link  on the File icon to my yahoo account instead of hotmail. I have no idea how to do it. </p><p><em>[Personal information removed by moderator. Please read <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">Mozilla Support rules and guidelines</a>, thanks.]</em> </p>


created: 2021-05-06T08:51:56-07:00
updated: 2021-05-06T09:37:18-07:00
content: <p>Tell me what has made this happen, and how I remedy it, please. </p>
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1411048;1411049;
creator: jeantudor
title:
I was hacked yesterday.  Part of the cleanup was a scan of my system by bitdefender.  Today I can send out emails, but I can't receive them.  Help!   Help!


created: 2021-05-06T08:49:10-07:00
updated: 2021-05-06T08:49:10-07:00
title: Firefox extends onto 2nd display when window is maximized.
tags: desktop;beta;other;firefox-890;
product: firefox
topic: other
locale: en-US
creator: jacob18
content:
<p>Firefox Browser 89.0b6 (64-bit) Developer Edition Windows 10 Pro 20H2 Build 19042.804 Feature Experience Pack 120.2212.551.0 </p><p>I currently have two displays connected, the 2nd display is positioned above my primary display, the two displays are arranged as such in the Display settings. </p><p>With Firefox open on my primary display; if the window is Maximized, it extends several pixels beyond the top of the screen and onto the second display above. </p><p>If I go into Display settings and rearrange the displays so that Windows behaves as though the 2nd display was actually to the right of the primary display, maximized Firefox windows to do not extend onto the 2nd display. </p><p>From what I have observed (a handful of various browsers, notepad++, office applications, adobe reader, explorer, cmd, and other miscellaneous software), this seems to be specific to Firefox. </p><p>It appears to be that Firefox is drawing itself slightly beyond the top of the desktop when maximized. </p><p>It is enough to cover approximately the lower two thirds of the information in the 'status bar' area of the windows on the 2nd display. </p><p>Is this a known issue? Is there some a way to fix this? Is this somehow not an issue with Firefox despite it only happening with Firefox? </p><p>Any help is appreciated. </p>


created: 2021-05-06T08:31:46-07:00
updated: 2021-05-06T13:50:07-07:00
title: unable to sign.into.americanairlines.com
tags: mac-os;desktop;websites;firefox-880;
product: firefox
topic: websites
locale: en-US
answers: 1411114;
creator: christvroijen
content:
<p>I have used Firefox to sign into American Airlines website for years. Now when I try and sign in it says the site is unavailable but I am able to sign in on other devices and other servers. I called American Airlines and there is no problem on their end. Why is this happening all of a sudden and only for this one website. Is there anyway I could get around there so I can keep using Firefox to get on American </p>


created: 2021-05-06T08:01:36-07:00
updated: 2021-05-06T11:08:42-07:00
title: prohlížeč nelze spustit
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: cs
answers: 1411079;
creator: radovanmiksik
content:
<p>Při spouštění prohlížeče se spuštění zasekne ve stavu viz obrázek, navzdory čekání i restartům se stav nemění. </p>


created: 2021-05-06T07:44:03-07:00
updated: 2021-05-06T07:46:34-07:00
title: Firefox 88.0 Constantly keeps re-installing itself
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: iss_boss
content:
<p>Every time I start Firefox, it tells me it is installing updates and will restart shortly. Why is this happening to version 88.0, which is supposed to be the latest version. It is an endless cycle. </p><p>I also use Ninite to maintain application updates. It tells me Firefox is running (although is definitely NOT) and refuses to update it. </p><p>Bill </p>


created: 2021-05-06T07:28:16-07:00
updated: 2021-05-06T07:36:26-07:00
title: Firefox blank error window, and does not load anything.
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: es
answers: 1411021;
creator: ybcuber
content:
<p>When I open Firefox, I get greeted by a blank screen with an empty window, which I can assume is an error window that did not load. (See first image) </p><p>After that, the browser looks like it opened properly, but it will not load anything. Not even about:config, or settings. Nothing. (See second image) </p><p>I have tried reinstalling multiple times, restarting my computer, and even checking system files to make sure it is not a problem caused by my OS. </p>


created: 2021-05-06T07:26:48-07:00
updated: 2021-05-06T07:26:48-07:00
title: Homepage
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
creator: gdwagner1
content:
<p>Since the latest Firefox update, I cannot make Google my homepage on a Lenovo AIO. It is driving me crazy. Firefox will only accept its own homepage for the homepage which I don't want. This does not happen on my other computers. What is up with this? </p>


created: 2021-05-06T06:59:25-07:00
updated: 2021-05-06T13:50:42-07:00
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1411029;1411116;
creator: DonMashak
title:
My tabs no longer stay continuously logged upon closing and reopening. What setting must I restore to get back to continous log on state?

content:
<p>I apparently changed some setting so now every tab reopened with TAB Manager must be manually logged into each time I close and reopen them in firefox.  What is the setting I must change to restore the previous functionality. </p>


created: 2021-05-06T06:55:17-07:00
updated: 2021-05-06T14:48:41-07:00
title: Adobe Acrobat Toolbar
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1411118;1411135;
creator: avillamilpr
content:
<p>After updating to Ver.  88.01 (64 bit) I lost all my extensios including Adobe Acrobat Toolbar what I can I do recover all </p>


created: 2021-05-06T06:36:06-07:00
updated: 2021-05-06T06:36:06-07:00
title: Can not reply to webmail when I use Firefox.
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: gcarter656
content:
<p>I cannot type and reply to my webmail in RCN webmail when I use Firefox.  My RCN works fine in other search engines like Google, Edge and IE.  Can you assist in fixing the problem?  Thank you.   </p><p>gcarter656@starpower.net </p>


created: 2021-05-06T06:29:51-07:00
updated: 2021-05-06T13:57:49-07:00
title: I have completely lost the ability to edit my bookmarks.
tags: desktop;bookmarks;windows-10;firefox-880;
product: firefox
topic: bookmarks
locale: en-US
answers: 1411120;
creator: siegelg
content:
<p>I have completely lost the ability to edit my bookmarks.  I cannot delete move or add bookmaarks.  I turned off sync and tried the integrity fix.  Nothing helps. </p>


created: 2021-05-06T05:29:24-07:00
updated: 2021-05-06T09:05:25-07:00
title: Lost logins.json? help please
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
answers: 1411015;1411030;1411040;
creator: awesomecoolkarter
content:
<p>So i reset my pc yesterday and forgot to save logins.json because i thought passwords saved on your profile... turns out not and i have tried so many data recovery apps, i cannot find it. i used the smart password on almost everything... i dont know what to do </p>


created: 2021-05-06T05:25:59-07:00
updated: 2021-05-06T13:58:49-07:00
title: Blocking popups in preferences fails to stop them
tags: desktop;privacy-and-security_1;mac-os-x-1010;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1411121;
creator: johnsankey
content:
<p>Blocking popups in preferences doesn't stop repeated popups on the site <a href="https://ottawacitizen.com" rel="nofollow">https://ottawacitizen.com</a>; they repeat so often that the site is almost disabled. </p>


created: 2021-05-06T04:45:57-07:00
updated: 2021-05-06T04:45:57-07:00
title: Configurar conta GMAIL no thunderbird
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: pt-BR
creator: Sandim_MS
content:
<p>Uso Windows 10, thunderbird, não consigo configurar uma conta GMAIL. Da erro, não consegue permissão do GMAIL, porem tentei em um outro computador com Windows Server e deu certo, somente no Windows 10 não da certo. </p>


created: 2021-05-06T04:45:17-07:00
updated: 2021-05-06T11:41:08-07:00
title: Chyba při psaní do vyhledávacího pole.
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: cs
answers: 1411082;1411085;1411087;
creator: Tomy7
content:
<p>Když začnu psát do vyhledávacího pole na jakýchkoliv stránkžch jako seznam, google nebo youtube tak se mi ihned spustí v dolní čtvrtině obrazovky jakýsi "průzkumník,konzole,debugger,síť,editor stylů" okno. Nepomohlo mi dokonce ani přeinstalace firefoxu nebo uvedení do původního stavu. </p>


created: 2021-05-06T04:45:01-07:00
updated: 2021-05-06T04:45:01-07:00
title: Links and custom links now open in tab instead of being handled by Windows OS.
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: firefox1342
content:
<p>I detected recently a change in behaviour that is annoying me quite a bit. I do not know where to change such behaviour. It concerns examples such as : </p><p>A link like "file://path_to_some_folder" used to open Windows Explorer and now opens a new tab. </p><p>A link like "thunderlink://blahblah" used to open the associated application just like that. Now it first opens a new tab before doing so. Leaves me with lots of unnecessary tabs (only having  "thunderlink://..." in their titlebar). </p><p>I assume it is the one or the other default setting that changed, but I cannot figure out how to restore the original behaviour. </p>


created: 2021-05-06T04:06:26-07:00
updated: 2021-05-06T08:59:52-07:00
title: Bookmarks sync
tags: mac-os;desktop;bookmarks;firefox-870;
product: firefox
topic: bookmarks
locale: en-US
answers: 1411039;
creator: saikrishnajhs777
content:
<p>Hi, I am unable to sync up the bookmarks from my previous mac to new one. I've synced the bookmarks on firefox account and am able to view them on my mobile when logged in. </p><p>I am however finding it impossible to sync on macbook even after signing in. </p>


created: 2021-05-06T03:29:14-07:00
updated: 2021-05-06T04:08:21-07:00
title: loading issue
tags: desktop;other;
product: firefox
topic: other
locale: en-US
answers: 1410992;
creator: ivanjhon425
content:
<p>Hi,  I recently downloaded Firefox on my Windows laptop. It works perfectly, but whenever I on enable my extension it starts working slow, and sometimes it shows the error "site can't be reached" on my <a href="https://ezryder.com.au/aaron-lal/" rel="nofollow">webpage</a>. I am using an express VPN extension. Kindly guide me to the solution to this problem. </p>


created: 2021-05-06T02:39:38-07:00
updated: 2021-05-06T08:43:35-07:00
title: Looking for Firefox 68 on Raspberry Pi
tags: linux;desktop;download-and-install_1;raspberrypi;
product: firefox
topic: download-and-install
locale: en-US
answers: 1411035;
creator: jesus2099
content:
<p>In short, I am looking for the <strong>Firefox 68 armhf deb</strong>? <strong>package</strong> installation file for <strong>Raspberry Pi</strong> OS (<strong>Raspbian</strong>) <strong>10</strong>. </p><p>--- </p><p>I use Raspbian 10 (Raspberry Pi OS). I used to keep a Firefox ESR 68 on hold (<strong>apt-mark hold</strong>) on 1 of my 2 Raspberry Pi machines. I offered this machine to a friend. </p><p>Now on my only left Raspberry Pi, Firefox ESR 68 is no longer provided by <strong>apt</strong>. </p><p>But I still need Firefox 68 on it, in order to remotely debug my userscripts on Firefox for Android 68.11.0 (latest version to support add-ons like Violentmonkey, thus userscripts) through <strong>adb</strong>. </p><p>Anyone knows how to install it back? I think I need an <strong>armhf.deb</strong> file, right? </p><p>I found: <a href="http://legacy.raspbian.org/raspbian/pool/main/f/firefox-esr/" rel="nofollow">http://legacy.raspbian.org/raspbian/pool/main/f/firefox-esr/</a> <a href="https://archive.raspbian.org/raspbian/pool/main/f/firefox-esr/" rel="nofollow">https://archive.raspbian.org/raspbian/pool/main/f/firefox-esr/</a> <a href="https://github.com/jdonald/firefox-armhf/releases" rel="nofollow">https://github.com/jdonald/firefox-armhf/releases</a> </p><p>But no trace of a version 68 deb file. </p><p>I then found some <strong>firefox-68.11.0esr.tar.bz2</strong> in <a href="https://archive.mozilla.org/pub/firefox/releases/68.11.0esr/linux-x86_64/" rel="nofollow">https://archive.mozilla.org/pub/firefox/releases/68.11.0esr/linux-x86_64/</a> Is <strong>x86_64</strong> same as <strong>armhf</strong>? How do we install <strong>.tar.bz2</strong> files in Linux? </p><p>I also see a <strong>firefox-68.11.0esr.snap</strong> in <a href="https://archive.mozilla.org/pub/firefox/releases/68.11.0esr/snap/" rel="nofollow">https://archive.mozilla.org/pub/firefox/releases/68.11.0esr/snap/</a> I would like to avoid installing <strong>snap</strong> but maybe I should try this instead, does it include <strong>armhf</strong>? </p>


created: 2021-05-06T02:26:26-07:00
updated: 2021-05-06T16:29:42-07:00
tags: desktop;tabs;windows-10;firefox-880;
product: firefox
topic: tabs
locale: en-US
answers: 1411156;1411159;
creator: firefox.com31
title:
Pasting an IP into the address bar and pressing ENTER/Return from either the keypad or (sometimes) keys area changes the address bar to [Google search]

content:
<p>Pasting an IP into the address bar (from Excel) and pressing ENTER/Return from either the keypad or (sometimes) keys area changes the address bar to [Google search] (empty) - my IP that I've pasted is gone and the website from the IP is not open. </p><p>This is happening since the last update. I have not 88.0 version. </p><p>I don't have google as search engine! I have Foxy Gestures and uBlock Origin add-ons. </p>


created: 2021-05-06T02:07:37-07:00
updated: 2021-05-06T08:34:06-07:00
title: firefox cannot load some websites but other browsers can
tags: desktop;websites;windows-10;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
answers: 1410989;1410990;1411033;
creator: paymanz
content:
<p>there are some websites that FF sometimes cannot load them or if it load them it keeps showing that spinning indicator like it still incomplete. but with using a vpn(any) it loads them fast and perfect! meanwhile other browser chrome, edge,IE all can load these websites with no problem and without needing any vpn. </p><p>any idea what causes this strange problem?  -checked network setting to use no proxy -disabled add-ons -refreshed FF -re installed FF -created a new profile </p><p>none of the above solved the problem. </p><p>here is an example of a site that has this problem: <a href="https://exnovin.io/" rel="nofollow">https://exnovin.io/</a> </p>


created: 2021-05-06T01:33:42-07:00
updated: 2021-05-06T01:54:11-07:00
title: twitch and 120 FPS stream/video
tags: desktop;fix-problems;windows-10;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
creator: nyz666
content:
<p>When i watch the stream with 120 FPS, i got "skipped flames" and the video stops for a moment, at the same time, everything is fine in the Edge (no freezes and 0 skipped flames) </p><p>-- Video decode uses only 60-80% in both browsers -- On Windows 8.1 i have skipped flames but no see freezes (Old pc) -- I try default firefox (clean install, w/o addons etc) - without results. </p><p>What suggestions? </p>


created: 2021-05-06T01:27:09-07:00
updated: 2021-05-06T01:48:02-07:00
title: Add-on Permission in detail
tags: desktop;customize;windows-10;firefox-880;
product: firefox
topic: customize
locale: en-US
answers: 1410982;
creator: wmchung9
content:
<p>Hi, I am a bit of a panaroid person, so regarding to the permission: "access my data for all websites", does that means an add-on can make input in the background by itself? </p><p>I know my description is a bit confusing, so what I am thinking about is: whether an add-on is able to control my account on a website, changing the settings, password, and etc? </p><p>The add-on I am considering to use is uBlock Origin, I trust the developer and Firefox Recommendation, I am just worry that one day if the developer's account is hijacked, at least I can make sure it doesn't have the ability to hijack my accounts. </p> <dl><dd>P </dd></dl>


created: 2021-05-06T01:17:51-07:00
updated: 2021-05-06T04:12:14-07:00
title: Firefox takes over entire PC
tags: desktop;fix-problems;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410993;
creator: frankfrickey2
content:
<p>Since I installed the latest version of Firefox (under Win10), frequently my PC slows down to a crawl.  The task monitor then shows 6 or 7 Firefox applications running and using almost all my storage.  My PC is not the newest, its an old HP with a gigabyte main storage, but Firefox seems to multiply its processes without limit.  Is there any way to limit this? </p>


created: 2021-05-06T01:17:28-07:00
updated: 2021-05-06T05:17:44-07:00
title: Why audio dont' stop in FF in chrome it works?
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
answers: 1410980;1410983;1410987;
creator: starac012_1
content:
<p>Why audio dont' stop in FF in chrome it works? </p><p>live link http://staracm8.beget.tech/index.php?option=com_joomlaquiz&amp;view=quiz&amp;Itemid=108 </p><p>start - <a href="https://prnt.sc/12keyev" rel="nofollow">https://prnt.sc/12keyev</a> </p><p>stop playing music  - <a href="https://prnt.sc/12kf0n0" rel="nofollow">https://prnt.sc/12kf0n0</a> paused:true in js - but music playing <a href="https://prnt.sc/12kf2rh" rel="nofollow">https://prnt.sc/12kf2rh</a> </p><p>video - <a href="https://screenrec.com/share/DsSRqUQ5OT" rel="nofollow">https://screenrec.com/share/DsSRqUQ5OT</a> </p>


created: 2021-05-06T01:07:00-07:00
updated: 2021-05-06T01:07:00-07:00
title: Remove scrollbars using CSS
tags: desktop;websites;
product: firefox
topic: websites
locale: en-US
creator: spammerspiss
content:
<p>Hi, I am trying to make a website. The issue is that my website uses scroll. When using Linux or Windows 10 with FireFox, the scroll bars are there and they look terrible. Is there a way to remove the scroll bars using CSS since I am making a website and that would be the most convenient way? </p>


created: 2021-05-06T00:47:57-07:00
updated: 2021-05-06T00:47:57-07:00
title: High contrast mode
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: sergyshir
content:
<p>If the high contrast mode is enabled in the Windows operating system, the content is not displayed in the Firefox browser in the selected mode. I ask you to make the <strong>-ms-high-contrast</strong> function work in Firefox. </p>


created: 2021-05-05T22:20:23-07:00
updated: 2021-05-06T00:20:21-07:00
title: add-ons feature suddenly disabled
tags: desktop;customize;windows-10;firefox-550;firefox-5503;
product: firefox
topic: customize
locale: en-US
answers: 1410963;1410974;
creator: wolfgang38
content:
<p>The Add-On feature no longer works.  When I click on it in the about:addons address, it just gives a paragraph of what add-ons are and the rest is just a white, blank page.  Has been working just fine (several years) until just a couple days ago.  I found this out when I had to re-install a couple legacy apps due to a FF foul-up (tried to upgrade even though I refused).  I still use FF 55.0.3 because that is the last version that the Tabs Groups will work with.  This single feature is far more helpful to me than all the other features of FF combined, so you can see why I want to keep it.   </p><p>How can I get Add-Ons to actually let me add on again? </p>


created: 2021-05-05T21:33:34-07:00
updated: 2021-05-06T15:50:43-07:00
title: Güvenlik Sorunu
tags: desktop;privacy-and-security_1;windows-10;firefox-880;firefox-8801;
product: firefox
topic: privacy-and-security
locale: tr
answers: 1411151;
creator: bulutberat
content:
<p>İyi günler, mozilla kullanmak istiyorum lakin youtube, google, amazon gibi sitelere bağlanamıyorum. Hata almaktayım. "Bağlanılmadı: Olası Güvenlik Sorunu-  Hata kodu: SEC_ERROR_UNKNOWN_ISSUER" makaleleri okumama rağmen bir çözüm bulamadım ve bilgisayarımda anti virüs programıda yok. Yardımcı olursanız memnun olurum sırf bu hata yüzünden 1 senedir başka tarayıcılar kullanıyorum. </p>


created: 2021-05-05T21:00:34-07:00
updated: 2021-05-05T23:42:27-07:00
title: Transparent Dropdown Menus
tags: linux;desktop;fix-problems;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410964;
creator: frank.p.pro
content:
<p>Transparent dropdown menus. This just started today. I closed Firefox and reopened it. Still almost impossible to read. </p>


created: 2021-05-05T20:53:32-07:00
updated: 2021-05-05T23:44:12-07:00
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410965;1410966;
creator: drake.julie501
title:
Search browser is set for google but it searches under bing and Firefox keeps freezing, crashing, and is extremely slow. Please Help!

content:
<p>Search browser is set for google but it searches under Bing and Firefox keeps freezing, crashing, and is extremely slow. How do I fix all the issues I am having? </p>


created: 2021-05-05T19:49:58-07:00
updated: 2021-05-06T13:44:46-07:00
title: Firefox keeps crashing; provided here are crash codes.
tags: desktop;fix-problems;windows-10;firefox-880;
product: firefox
topic: fix-problems
locale: en-US
answers: 1410970;1410971;1411019;1411108;
creator: josephlourenco
content:
<p>Firefox keeps crashing; here are crash IDs: </p><p>Crash ID: bp-70b39439-c1f8-4de1-ae47-2a5160210430 Crash ID: bp-93d76cd2-ba07-4f63-81b4-460c40210121 </p><p>I try shift+firefox to get into "refresh"; it crashes then too. Version of Windows 10 is 1909. </p><p>Does anyone know what may be happening? </p>


created: 2021-05-05T19:26:01-07:00
updated: 2021-05-05T19:26:01-07:00
title: 建立安全连接失败连接到 eu.account.amazon.com 时发生错误。PR_END_OF_FILE_ERROR
tags: desktop;other;
product: firefox
topic: other
locale: en-US
creator: 2119436409
content:
<p>建立安全连接失败连接到 <a href="http://eu.account.amazon.com" rel="nofollow">eu.account.amazon.com</a> 时发生错误。PR_END_OF_FILE_ERROR </p>


created: 2021-05-05T19:17:30-07:00
updated: 2021-05-05T19:17:30-07:00
title: Why does FF not have a 'tab to search in the address bar' function like in Chrome?
tags: linux;desktop;customize;firefox-860;
product: firefox
topic: customize
locale: en-US
creator: super-anthony
content:
<p>In Google Chrome, if you fill in the first letters of a website you want to visit, the browser will autocomplete the name and give you the option to press the tab key and search that website. Why doesn't FF have this function? </p><p>I know there is a system with keywords, but this is less efficient I think. You have to set up the keyword and then remember it.  I don't think the keyword system itself is bad, but I don't see why there couldn't be a 'tab to search' function with all possible websites, in addition to the keywords system. </p>


created: 2021-05-05T18:51:48-07:00
updated: 2021-05-05T18:51:48-07:00
title: email read receipt
tags: desktop;other;windows-10;firefox-880;
product: firefox
topic: other
locale: en-US
creator: cargal68
content:
<p>Most read receipt options do not work with Firefox browser. There is nothing in my Options in the menu to turn on read receipts it just isnt that easy or everyone would know it by now. So what works with Firefox browser to get email read receipts without the recipient knowing? Do I need to use another browser? </p>


created: 2021-05-05T18:43:45-07:00
updated: 2021-05-05T20:40:24-07:00
title: Unwanted Pop Up - impression.link
tags: desktop;privacy-and-security_1;windows-10;firefox-880;
product: firefox
topic: privacy-and-security
locale: en-US
answers: 1410954;1410955;
creator: the5campbells
content:
<p>I have recently had a pop up open whenever I open a news page from the site MSN. It says You have chosen to open impression. Which is application/octet-stream from : https://impression.link. Then it asks what firefox should do with this file? Two options: Open with &amp; then a browse dropdown. Or save file. I'm already looking at the news item in the browser, so I don't need an option to open the item. And I don't want to save it. Just read it. I don't knbow why this pop up suddenly appeared but it is very annoying. My searches have found the pop up is not necessariuly dangerous, but there is no information provided on how to get rid of it. Anyone else experienced this issue? And is someone able to tell me how to get rid oif it? Thx. (Pop up image attached). </p>


created: 2021-05-07T16:54:58-07:00
updated: 2021-05-07T16:54:58-07:00
title: Google translate
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: es
creator: roffo111
content:
<p>Hace años que utilizo Firefox. Estoy acostumbrado a tener Google Translate como un buscador. En la nueva versión cuando intento agregarlo como buscador, recibo un mensaje diciendo que no puede instalar el plugin desde <a href="https://translate.google.com.ar/opensearch.xml?hl=es" rel="nofollow">https://translate.google.com.ar/opensearch.xml?hl=es</a> ¿Cómo puedo lograrlo? También he notado que desapareció la opción de compactar ventanas. ¿Alguna solución? Gracias. </p>


created: 2021-05-07T16:35:04-07:00
updated: 2021-05-07T16:35:04-07:00
title: Some websites display Text out of alignment?
tags: mac-os;desktop;fix-problems;firefox-880;firefox-8801;
product: firefox
topic: fix-problems
locale: en-US
creator: edstudios
content:
<p>For the last few versions of FF (currently on 88.0.1 (64-bit) OSX Big Sur) certain websites display text incorrectly where the text is bold and each character is offset with the next one (see attached Images). </p><p>It only seems to happen to certain websites and happens both within my web based email and on standard websites - but only some of them.  </p><p>I've attached a photo of the issue in my webmail - I'm viewing an email sent to me using mailchimp, but even this is inconsistent as other emails using mailchimp are fine. And as I said before it happens on websites too (examples attached). </p><p>I have this issue on my 2020 iMac and my 2020 M1 MacBook Air but not on my 2019 iMac. All 3 are running latest version of FF and all synced to my FF account and have all the same settings. Attached photo of plugins/extensions installed too. </p><p>Please help me fix this it's so frustrating! </p><p>Thanks </p>


created: 2021-05-07T15:51:22-07:00
updated: 2021-05-07T15:51:22-07:00
title: if I delete old firefox data, I put the old profile in the new profile. will i loose data
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: caroselofprogress
content:
<p>So I refreshed and I am keeping the "Old firefox data" and I moved the old data to the refreshed one. Will I loose my data if I delete the other </p>


created: 2021-05-07T15:33:31-07:00
updated: 2021-05-07T15:33:31-07:00
title: Firefox is sending me to https://www.social-searcher.com/facebook-search/
tags: mac-os;desktop;websites;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
creator: sally13
content:
<p>Hi, Firefox keeps defaulting to <a href="https://www.social-searcher.com/facebook-search/" rel="nofollow">https://www.social-searcher.com/facebook-search/</a> when I have set my default to <a href="http://google.com" rel="nofollow">google.com</a>. Anyone have an idea how to fix this? Thank you! </p>


created: 2021-05-07T14:19:15-07:00
updated: 2021-05-07T14:19:15-07:00
tags: windows-7;desktop;download-and-install_1;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: jw34790
title:
From a "dinosauer."  Users want to remove g-mail, incl. spam. How would I transfer old outdated browser to Firefox?

content:
<p>Users have desktop with "outdated browser".  Automatically about 10 days past Google reformatted e mail, etc. To A slower beta google. We R dinosasauers with some things and asking the right question is everything. We want to transfer g mail to Firefox or eliminate G mail spam altogether.  Is this possible? </p>


created: 2021-05-07T14:16:06-07:00
updated: 2021-05-07T14:16:06-07:00
title: Can't download from Google Drive
tags: desktop;download-and-install_1;windows-10;firefox-880;
product: firefox
topic: download-and-install
locale: en-US
creator: InuGirl2013
content:
<p>Hi. I'm having problems downloading files from my Google Drive account. I tried doing it on Google Chrome and it'll download. But I'm use to downloading them on Firefox since it's my main source of being on the internet. I've tried uninstalling and reinstalling Firefox and it's still the same. I've even checked my settings and it's the same as before. What do I need to do to be able to download files from my Google Drive again/ Please help me ASAP. Thanks. </p>


created: 2021-05-07T13:56:51-07:00
updated: 2021-05-07T13:56:51-07:00
title: Restore previous session
tags: desktop;tabs;windows-81;firefox-880;
product: firefox
topic: tabs
locale: en-US
creator: roland.dubek
content:
<p>I lost a session with many tabs.  </p><p>Unfortunately "Restore previous session" was not available.  I found a upgrade.jsonlz4 file with a date and time which would have the tabs on it. The size is larger than other ones so I figured this was the best option.  I coppied this and pasted it into profiles. Renamed it sessionstore.jsonlz4...  Renamed the sessionstore that was in there already to sessionstoreOLD Restarted firefox and when I click on restore previous session button I just get 2 blank tabs.  </p><p>I then tried the other files which are significantly smaller but still no dice.  </p><p>I tried the jefferson scrounger and it just gets stuck on "processing" </p><p>Any help would be much appreciated.  </p><p>Please see screenshot of the files I had available to me and saved to a usb. </p>


created: 2021-05-07T13:45:46-07:00
updated: 2021-05-07T13:45:46-07:00
title: Walgreens.com
tags: desktop;websites;windows-10;firefox-880;
product: firefox
topic: websites
locale: en-US
creator: clark2595
content:
<p>I can no longer log in to <a href="http://Walgreens.com" rel="nofollow">Walgreens.com</a> if I use Firefox (default browser).  I get the following error message:  "We are sorry for the inconvenience, but this service is currently unavailable. Please try again later."  But I have no problem if I use MSEdge.  This used to be an infrequent error message that would last for a few hours; now it's continual. </p>


created: 2021-05-07T13:42:02-07:00
updated: 2021-05-07T13:42:02-07:00
title: Secure passwords
tags: mac-os;desktop;other;firefox-880;
product: firefox
topic: other
locale: en-US
creator: twcarlisle9
content:
<p>Mozilla offers a secure password but when I try to login. Mozilla does not seem to remember anything about it so the login fails. the generated password is something I would never remember of random letters and numbers. Twc </p>


created: 2021-05-07T13:02:40-07:00
updated: 2021-05-07T16:43:42-07:00
title: google translate of document no longer working
tags: windows-7;desktop;websites;firefox-880;firefox-8801;
product: firefox
topic: websites
locale: en-US
answers: 1411412;1411420;1411424;1411425;1411432;
creator: brian_cleveland
content:
<p>Afternoon everyone... a couple of days ago I suddenly became unable to translate documents in google translate, (<a href="https://translate.google.com" rel="nofollow">https://translate.google.com</a>) and this occurs only using the Firefox browser, it is fine on Chrome. This is not putting text into the box, it is clicking and uploading a document for translation. The upload works fine and I see the source document on the screen, and then it just goes back to the screen with empty source box waiting for me to type into it. I don't know if anyone can help me troubleshoot this one as it might not be a problem with Firefox, but all assistance appreciated. This is happening on all my computers. I believe I have the latest Firefox version (88.0.1) </p><p>Thanks </p>


created: 2021-05-07T12:44:10-07:00
updated: 2021-05-07T15:43:10-07:00
title: error message
tags: windows-xp;desktop;other;firefox-520;
product: firefox
topic: other
locale: en-US
answers: 1411387;1411402;1411415;1411418;1411423;
creator: civersonmpls
content:
<p>Secure Connection Failed </p><p>An error occurred during a connection to <a href="http://www.consumercellular.com" rel="nofollow">www.consumercellular.com</a>. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP </p><pre>   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem. </pre> <p>Learn more… </p><p>Report errors like this to help Mozilla identify and block malicious sites </p>


